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Subex Limited

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FY2020 Annual Report · Subex Limited
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BEYOND BOUNDARIES
BREAKING CONVENTION

Annual Report 2020-2021

Subex Annual Report 2020-21

02

ANNUAL REPORT

2020-2021

Forward-looking statement

In this Annual Report, we have disclosed forward-looking information to enable investors to comprehend our prospects and make informed 

investment decisions. This report and other statements - written and oral - that we periodically make, contain forward-looking statements that 

set out anticipated results based on the management’s plans and assumptions. We have tried, wherever possible, to identify such statements by 

using words such as ‘anticipates’, ‘estimates’, ‘expects’, ‘projects’, ‘intends’, ‘plans’, ‘believes’ and words of similar substance in connection with 

any discussion of future performance. We cannot guarantee that these forward-looking statements will be realized, although we believe we have 

been prudent in assumptions. The achievement of results is subject to risks, uncertainties and even inaccurate assumptions. Should known or 

unknown risks or uncertainties materialize, or should underlying assumptions prove inaccurate, actual results could vary materially from those 

anticipated, estimated or projected. Readers should bear this in mind. We undertake no obligation to publicly update any forward-looking 

statements, whether as a result of new information, future events or otherwise.

03

Overview

04    Strategic Framework

05    Chairman’s Statement 

07    Message from our Chief Executive

09    Investor Fact Sheet

10    Quick Facts & Investment Highlights

11

Strategic Report

11    Where We Operate & Our Distinctive Resources

12    Our Business at Glance

13    Products & Services

15    Chief Executive’s Strategic View

19    Stronger Together

21    The future is in collaboration and partnerships

25    IDcentral: The platform for identity analytics, 

        verification-as-a-service and on-boarding 

27    Cutting through the murkiness of data becomes   

          important for an organization transforming itself

29    The world shifted but so did we

31    Subex Charitable Trust

32    Financial Highlights

33

Governance

33    Board of Directors
34    Leadership Team

35

59

78

85

101

153

Board's Report

Report on Corporate Governance

Business Responsibility Report

Management Discussion and Analysis

Standalone financial statements

Consolidated financial statements

206 Shareholders’ Information

03

Subex Annual Report 2020-21

BEYOND 
BOUNDARIES
BREAKING CONVENTION

One of the biggest lessons from the pandemic is that change is the 

only constant in business. Since the onset of the crisis, the definition 

of normal life and work has changed radically. Traditional technolo-

gies were challenged, remote work models were put to the ultimate 

test, digital transformation projects were accelerated at break-neck 

speed, and businesses faced tougher demands than ever before. It is 

our agility and resilience to embrace change that has helped us 

move forward - To overcome tough market challenges, adapt to 

new styles of work, think beyond the boundaries of traditional 

business areas, reimagine our future, and develop cutting-edge AI 

innovations like HyperSense that break conventions. We understand 

the power of AI - the potential it has - to analyze data, generate 

insights, drive automation, solve difficult problems, and most 

importantly, give organizations the agility, and confidence they need 

to adapt to change – no matter what the future holds. With 

HyperSense, we are now bringing that power of AI to the enterprises 

and everyone within the enterprise. The future of data analytics is 

here, and we are ready. 

Subex Annual Report 2020-21

04

STRATEGIC FRAMEWORK

TO UNLOCK POSSIBILITIES

3 HORIZON STRATEGY

Expand the core

• Revenue Assurance

• Fraud Management

• Partner Ecosystem Management

• Network Asset Management

• Capacity Management

• HyperSense

Growth in New Areas

• Subex Secure

• Analytics Center of Trust

Invest in New Verticals
(Multi-vertical SaaS)

• IDcentral

E
S
O
P
R
U
P
R
U
O

N
O
I
S
I
V
R
U
O

S
L
A
O
G

S
E
U
L
A
V
R
U
O

Y
G
E
T
A
R
T
S
R
U
O

Customers

Partners

Subexians 

Shareholders

TO BE THE GLOBAL LEADER
IN ENABLING DIGITAL TRUST

VIBRANT SUBEX

REVENUE GROWTH

Think Customer

Make It Happen

Create Value

Win Together

Be Open Be Fair

 
 
 
 
05

Subex Annual Report 2020-21

Chairman’s 
Statement

Message from

Anil Singhvi
Chairman of the Board

Dear Shareholders,

The global pandemic caused by COVID-19 has 
resulted in ‘the new normal’, which has led to a 
disruption in lives, livelihoods, and businesses, 
worldwide. Despite the challenges posed by the 
pandemic, I am pleased to say that the management, 
through active guidance and support from the Board, 
was able to navigate through the uncertainty adeptly. 
Today, we are a zero-debt Company with a strong 
balance sheet and a net cash balance of over ₹ 140 
crores, giving considerable scope to invest in many 
exciting areas, even in this challenging environment.  

I have always valued how Subexians rise to meet every 
challenge and opportunity. On behalf of the Board, I 
thank them for taking the company to new heights 
during the last year. Their determination and passion 
symbolize our values and vision statement in adapting 
to unforeseen challenges to ensure that all our 
customer projects were uninterrupted, especially at a 
time when our customers needed us the most. 

A look back at our journey over the 
last 10 years. 

Overall, during the period FY10 to FY17, Company 
went through a very difficult period; one marked by a 
failed acquisition, losses, declining revenues, 
negative cash flow, and above all, a deteriorated 
reputation. It was a tumultuous period for all 
stakeholders during which the world expected the 
Company to declare bankruptcy, and customers too, 
were concerned over their ongoing projects with 
Subex.  Despite the hardships Company had to face 
in the last decade, none of its customers left us. 

The Board steered the company through this difficult 
period and handled intense negotiations with the 
bondholders to convert the majority of the FCCB 
debt into equity. This helped in resolving a major 
issue of the long-term debt overhang and was a 
significant milestone in the journey of Subex. 
Without the overhanging challenge of debt, the 
Company now has the flexibility and resources to 
look towards new areas of investment and 
innovation. 

In the year 2018, Company extended into new areas 
outside the core products of revenue management. 
This required inviting strategic partners and talent to 
grow in these areas. The board also made changes to 
the management, who relooked at the strategic 
focus of the business and identified a 3-Horizon 
framework of growth for the business, in close 
discussions with the board.  

company over the years. It is a matter 

of great satisfaction to me, that the 

board announced a dividend of 15% 

after a long gap of 14 years.

Business update – FY22 

Outlook 

We are making good progress in the 

new areas, and I am also excited to see 

the early interest for HyperSense, our 

new augmented analytics platform, 

and a path towards a successful 

transition to a SaaS-based business. As 

the industry continues to focus on 

enhanced efficiency and reduced 

capital expenditure, the prospects of 

Subex continue to be brighter than 

ever, indicating better performance 

ahead with the clarity of purpose and 

mission of stability. Further, with 

Digital Trust gaining more prominence 

both at a business and societal level, 

Subex’s offerings will continue to 

increase their relevance in the digital 

era and look forward to the future with 

more excitement. You will find more 

detailed information in further sections 

of this annual report on Subex’s 

journey towards enabling Trust in the 

digital ecosystem. 

I take this opportunity to thank all the 

stakeholders once again for standing 

by the Company. The Company 

remains resolutely committed to 

deliver enhanced value to all 

stakeholders and feels confident to 

achieve results through our focus on 

core and growth areas.

With Warm regards, 

Anil Singhvi 

Chairman of the Board   

Right sizing the Balance 

Sheet - Capital reduction 

Scheme 

As we addressed the issue of the debt 

overhang due to the FCCB loan and 

converted them to equity, the board 

realized that there was a need to 

address and resolve the issue of the 

Company’s large equity capital base and 

accumulated losses, to create value for 

the shareholders.  

To serve the purpose, the Company 

underwent a scheme of capital 

reduction. As part of the exercise, the 

capital reduction was carried out by 

writing off the accumulated losses 

against the share capital and share 

premium of the company and reducing 

the face value of the equity shares from 

₹ 10/- to ₹ 5/- each. After its full 

implementation in FY21, the capital 

reduction resulted in making the 

balance sheet leaner and downsized. 

The restructuring of the financials today 

enables the Company to have a rational 

structure that is commensurate with the 

current business, allowing it to serve the 

equity better.

Financial highlights FY21 

The Company performed well in FY21 

and closed the year with growth and 

profitability. The revenue for the year 

stood at ₹ 372 crores as against ₹ 365 

crores in FY20, which translates to a 2% 

growth. EBITDA margins ended at ₹ 98.5 

crores as against ₹ 94.2 crores in FY20. 

Profit after tax was at ₹ 51.7 crores as 

against a loss of ₹ 269.2 crores in FY20.

Rewarding your patience – 

Shareholder’s Dividend  

The Company’s performance and cash 

improving since FY19 onwards. The 

Company today has a cash balance of 

over ₹ 140 crores as against peak debt of 

₹ 602 crores in the past. 

Given the overall improvement in the 

business performance and healthy cash 

balances, your board felt it was time to 

reward the shareholders for their 

immense patience and support to the 

Retaining Key Talent – 

Launch of ESOP Scheme  

While the focus shifted entirely 

towards sustainability and growth of 

the business, it was equally important 

to invest and retain the best of talent, 

being the core asset within the 

Company.  The equity base of the 

Company is widely held with no 

the Subex Employees Stock Option 

Scheme-2018 enabled the Company 

to buy up to 5% of the Equity Shares 

from the Secondary Market thereby 

strengthening the management and 

creating an opportunity for Subex to 

be one of the larger employee-owned 

Indian Listed Companies. This also 

helps the Company in providing 

stability and retaining key talent. 

Promoter shareholding. The launch of 

position have consistently been 

 
Subex Annual Report 2020-21

06

company over the years. It is a matter 
of great satisfaction to me, that the 
board announced a dividend of 15% 
after a long gap of 14 years.

Business update – FY22 
Outlook 

We are making good progress in the 
new areas, and I am also excited to see 
the early interest for HyperSense, our 
new augmented analytics platform, 
and a path towards a successful 
transition to a SaaS-based business. As 
the industry continues to focus on 
enhanced efficiency and reduced 
capital expenditure, the prospects of 
Subex continue to be brighter than 
ever, indicating better performance 
ahead with the clarity of purpose and 
mission of stability. Further, with 
Digital Trust gaining more prominence 
both at a business and societal level, 
Subex’s offerings will continue to 
increase their relevance in the digital 
era and look forward to the future with 
more excitement. You will find more 
detailed information in further sections 
of this annual report on Subex’s 
journey towards enabling Trust in the 
digital ecosystem. 

I take this opportunity to thank all the 
stakeholders once again for standing 
by the Company. The Company 
remains resolutely committed to 
deliver enhanced value to all 
stakeholders and feels confident to 
achieve results through our focus on 
core and growth areas.

With Warm regards, 
Anil Singhvi 
Chairman of the Board   

The Company’s 
performance and 
cash position have 
consistently been 
improving since 
FY19 onwards. 
Today, we are a 
zero-debt 
Company with a 
strong balance 
sheet and a net 
cash balance of 
over ₹ 140 crores, 
giving considerable 
scope to invest in 
many exciting areas.

Retaining Key Talent – 
Launch of ESOP Scheme  

While the focus shifted entirely 
towards sustainability and growth of 
the business, it was equally important 
to invest and retain the best of talent, 
being the core asset within the 
Company.  The equity base of the 
Company is widely held with no 
Promoter shareholding. The launch of 
the Subex Employees Stock Option 
Scheme-2018 enabled the Company 
to buy up to 5% of the Equity Shares 
from the Secondary Market thereby 
strengthening the management and 
creating an opportunity for Subex to 
be one of the larger employee-owned 
Indian Listed Companies. This also 
helps the Company in providing 
stability and retaining key talent. 

Right sizing the Balance 
Sheet - Capital reduction 
Scheme 

As we addressed the issue of the debt 
overhang due to the FCCB loan and 
converted them to equity, the board 
realized that there was a need to 
address and resolve the issue of the 
Company’s large equity capital base and 
accumulated losses, to create value for 
the shareholders.  

To serve the purpose, the Company 
underwent a scheme of capital 
reduction. As part of the exercise, the 
capital reduction was carried out by 
writing off the accumulated losses 
against the share capital and share 
premium of the company and reducing 
the face value of the equity shares from 
₹ 10/- to ₹ 5/- each. After its full 
implementation in FY21, the capital 
reduction resulted in making the 
balance sheet leaner and downsized. 
The restructuring of the financials today 
enables the Company to have a rational 
structure that is commensurate with the 
current business, allowing it to serve the 
equity better.

Financial highlights FY21 

The Company performed well in FY21 
and closed the year with growth and 
profitability. The revenue for the year 
stood at ₹ 372 crores as against ₹ 365 
crores in FY20, which translates to a 2% 
growth. EBITDA margins ended at ₹ 98.5 
crores as against ₹ 94.2 crores in FY20. 
Profit after tax was at ₹ 51.7 crores as 
against a loss of ₹ 269.2 crores in FY20.

Rewarding your patience – 
Shareholder’s Dividend  

The Company’s performance and cash 
position have consistently been 
improving since FY19 onwards. The 
Company today has a cash balance of 
over ₹ 140 crores as against peak debt of 
₹ 602 crores in the past. 

Given the overall improvement in the 
business performance and healthy cash 
balances, your board felt it was time to 
reward the shareholders for their 
immense patience and support to the 

The global pandemic caused by COVID-19 has 

resulted in ‘the new normal’, which has led to a 

disruption in lives, livelihoods, and businesses, 

worldwide. Despite the challenges posed by the 

pandemic, I am pleased to say that the management, 

through active guidance and support from the Board, 

was able to navigate through the uncertainty adeptly. 

Today, we are a zero-debt Company with a strong 

balance sheet and a net cash balance of over ₹ 140 

crores, giving considerable scope to invest in many 

exciting areas, even in this challenging environment.  

I have always valued how Subexians rise to meet every 

challenge and opportunity. On behalf of the Board, I 

thank them for taking the company to new heights 

during the last year. Their determination and passion 

symbolize our values and vision statement in adapting 

to unforeseen challenges to ensure that all our 

customer projects were uninterrupted, especially at a 

time when our customers needed us the most. 

A look back at our journey over the 

last 10 years. 

Overall, during the period FY10 to FY17, Company 

went through a very difficult period; one marked by a 

failed acquisition, losses, declining revenues, 

negative cash flow, and above all, a deteriorated 

reputation. It was a tumultuous period for all 

stakeholders during which the world expected the 

Company to declare bankruptcy, and customers too, 

were concerned over their ongoing projects with 

Subex.  Despite the hardships Company had to face 

in the last decade, none of its customers left us. 

The Board steered the company through this difficult 

period and handled intense negotiations with the 

bondholders to convert the majority of the FCCB 

debt into equity. This helped in resolving a major 

issue of the long-term debt overhang and was a 

significant milestone in the journey of Subex. 

Without the overhanging challenge of debt, the 

Company now has the flexibility and resources to 

look towards new areas of investment and 

innovation. 

In the year 2018, Company extended into new areas 

outside the core products of revenue management. 

This required inviting strategic partners and talent to 

grow in these areas. The board also made changes to 

the management, who relooked at the strategic 

focus of the business and identified a 3-Horizon 

framework of growth for the business, in close 

discussions with the board.  

07

Subex Annual Report 2020-21

Dear Shareholders,

I hope you are safe and doing well. As I write this, I reflect on the 
profound impact the pandemic has had on our lives - We have all 
faced tremendous challenges in some form or the other. We have also 
witnessed the power of human unity, and resilience to overcome the 
crisis. As the pandemic continues, it is important than ever before for 
us to stand strong, and stay true to our values to safeguard our 
employees, customers, stakeholders, and the communities we operate 
in. I wish for you and your loved ones to be safe and healthy. These are 
trying times, but I am optimistic that we will come out of this stronger. 
On that note, I would like to share the progress and updates made by 
your company in the last financial year and the outlook for the year 
ahead. 

We stand strong. 

Last year, we adapted quickly and realigned our objectives, and 
strategies to protect the wellbeing of our stakeholders. The agility 
helped in ensuring business continuity for our customers in 90+ 
countries and supporting new enterprises in their digital 
transformation journey. I am happy to share that despite the 
pandemic, we managed to perform well and move forward 
with our business objectives. The pandemic has increased 
digitization across verticals and digital technology has 
become a must-have for sectors like manufacturing that 
traditionally have been disconnected from the internet. With 
the increased dependence on online channels, Digital Trust 
has become pivotal for the sustenance of today’s business 
and security is a top priority for enterprises across 
verticals. We understand our unique differentiation as 
enablers of this new digital ecosystem and our critical 
role in helping our customers to build digital trust. As a 
company, we are committed to fulfilling this crucial role - 
to make the digital ecosystem more secure and to help 
our customers succeed in their digital journeys. As we 
move forward, we will continue to empower our 
customers to accelerate their digital 
transformation projects, build customer trust, 
gain resilience, and move forward. 

With HyperSense, we are entering a new 
phase of growth in a multi-vertical 
environment and will be expanding our 
product offering to new industry 
verticals beyond telecom.

A MESSAGE FROM OUR CHIEF EXECUTIVE 
Subex Annual Report 2020-21

08

rapid transition to a new hybrid model of 
work. We were able to come together as 
a team and deliver value to our 
customers with grit and determination. 
We expanded our R&D capabilities within 
AI lab, enhanced our threat research 
capabilities and launched new products. 
To provide required bandwidth in 
product engineering, delivery and 
business development organization we 
increased our headcount by 25%. We 
also increased our investments in 
Learning and Development of Subexians 
and have adopted frameworks like LPE 
(Leadership Performance Expectation), 
CA (Career Architecture) and OKR 
(Objective and Key Results) to improve 
our performance. Talent acquisition and 
retention will be a key area of focus and 
will be essential to building Subex as a 
fast-growing technology company. 

We are committed to 
building a better future 

As we move forward, we stand strong in 
our vision to make the digital world 
trustworthy and thereby unlocking 
possibilities for all our stakeholders. We 
will continue to work hard, innovate, 
invest in the right technologies to 
overcome challenges, deliver value to 
our customers, investors and Subexians. 

Thank you for supporting us, believing in 
us, and being a part of our journey. 

Warm regards, 
Vinod Kumar Padmanabhan 
Managing Director & 
Chief Executive Officer

Growth in the face of 
adversity 

Amidst the challenges of pandemic, we 
performed well in FY21 and closed Q4 
with growth and profitability. Lock down 
in various geographies affected our 
business development and deliveries in 
the first half of last financial year. 
However, from the mid of Q3 things 
started improving and we were able to 
close the year with a good order book. 
We were also successful in completing 
the capital reduction process as planned 
in November.  We diversified our product 
portfolio with the launch of HyperSense, 
the new-age Augmented Analytics 
Platform. As we head into FY22, we will 
continue to adapt to new market trends 
and focus on high-return business assets 
to meet our revenue goals.

Welcoming a new phase of 
growth with HyperSense 

We started the company’s platform 
journey with the launch of HyperSense - 
our new augmented analytics platform 
that has generated favorable interest in 
the market. According to IDC, the big 
data and analytics market is expected to 
grow at a five-year CAGR of 12.5%. The 
analytics market size is forecasted to 
reach $500 billion by 2025. With 
HyperSense, we are democratizing 
enterprise AI and venturing into this 
emerging market segment. We are 
entering a new phase of growth in a 
multi-vertical environment and will be 
expanding our product offering to new 
industry verticals beyond telecom.  To 
deliver greater value to our clients, we 
will be moving all our flagship products 
to HyperSense. The strategic shift will 
begin with Horizon 1 products that 
generate most of our revenue such as 
fraud management, revenue assurance, 
partner ecosystem management, and 
capacity management. We have also 
augmented our entire solution suite to 
support 5G and new-age digital 
requirements. We built an advanced 
Partner Ecosystem Management offering 
for our telecom clients. We also entered 
several strategic partnerships for 
Blockchain to drive innovation and 
accelerate its adoption to tackle complex 
challenges of the industry. The 

company’s Capacity Management 
solution has also gained a considerable 
amount of traction in the year. 

A customer-first approach 
to support the digital 
ecosystem 

Our IoT Security solution has been 
upgraded to address Operational 
Technology (OT) use cases. With our 
ability to secure converged networks that 
have OT and IoT deployments, we are 
well-positioned to explore new growth 
opportunities in this sector. We also 
added new features such as Vulnerability 
Management and Micro-segmentation 
into our product to meet specific client 
needs. Our current clientele includes 
maritime, appliance manufacturers, 
automotive manufacturers, and 
enterprises in the O&G sector. We are 
also strategically collaborating with key 
distributors and resellers to take our new 
geography-focused cybersecurity 
solutions to the market. We are also 
seeing greater adoption of our 
cybersecurity products in the telecom 
sector with increased deployment of 
5G-enabled services. We will continue to 
develop new product capabilities and 
build strategic partnerships for market 
expansion. 

Building inspiring products that create an 
impact and build digital trust
On Horizon 3, we are supporting AI/ML 
technological innovations through our 
startups such as IDcentral. IDcentral is an 
identity verification system that’s part of 
the new age API economy and is 
designed to strengthen the digital 
ecosystems of telecoms, e-commerce, 
fintech, and other verticals. We are 
exploring several key use cases such as 
onboarding based on the API economy 
model with multiple clients from various 
industries. We are primarily targeting 
identity and onboarding marketing. We 
will continue to work tirelessly to build 
impactful, inspiring products to help our 
clients succeed and further our vision to 
build digital trust. 

Nurturing talent and driving innovation
We are proud of what we have achieved 
as a team despite the several challenges 
we faced due to the lockdown and the 

 
 
 
09

Subex Annual Report 2020-21

INVESTOR FACTSHEET

Subex is a pioneer in enabling Digital Trust for businesses across the globe. Founded in 1994, Subex has spent over 25 years 
in helping Global Communications Service Providers maximize their revenues and profitability. Having served the market over 
the last 25 years by providing world-class solutions for business optimization and analytics, Subex is now leading the way by 
enabling all-round Digital Trust in the business ecosystems of its customers. Focusing on privacy, security, risk  mitigation, 
identity and intelligence, Subex helps businesses embrace the disruptive changes in the business landscape and succeed with 
Digital Trust.

STOCK PROFILE

VALUATION MAR ’21

Sector

BSE

NSE

IT Software Products

EV/Sales (x)

SUBEX I 532348

EV/ EBITDA (x)

4.68

16.07

SUBEXLTD

Source: ThomsonOne

Incorporated

December 06, 1994

Issued Shares (Cr)

Share Price* (₹)

Market Cap* ( ₹ Cr)

56.2

62.2

3,493 

52-week H/L Range (₹)

67.40 - 7.06

Float as % of O/S Shares

84%

*Share Price and Market Cap (BSE) as on 17th May'21

SHAREHOLDING 
PATTERN (%)
MAR’21

Promoters - 0.00%

Public - 96.46%

Non Promoter-Non Public - 3.54%

Subex Annual Report 2020-21

10

QUICK FACTS

1994
Foundation of Company

25+
Years of experience

1000+
Employees

300+
Global Installations

90+
Countries

200+
Customers Globally

35+
Industry Awards

US$ 3 mn
R&D spend in new areas

US$ 40 mn
Order Book in FY21

INVESTMENT HIGHLIGHTS

• Leader in Digital Trust space and helping businesses thrive by leveraging Digital Trust as a competitive advantage

• Making strong inroads in the multi vertical IoT Security space; IoT Security Market is expected to touch US$ 4.5 

   billion by 2022

• Incubating virtual startups within the organization to diversify into new areas and verticals 

• Sticky Revenue Model – about 60% of revenue is annuity / recurring and >98% customer retention

• Investing heavily in newer areas like Digital Trust and AI/ML, Augmented Analytics and Deep learning-based 

   anomaly detection

• With launch of HyperSense and progress on IOT-Security and IDcentral company transitioning towards a 

   Platform based SaaS business model 

• Passionate and committed team led by Vinod Kumar Padmanabhan, MD & CEO, with clear focus to put the Company 

   on growth track

1994300+35+1000+200+40 mn25+90+3 mn11

Subex Annual Report 2020-21

WHERE WE OPERATE

OUR DISTINCTIVE RESOURCES

FINANCIAL
STRENGTH

Our strong balance sheet 
and robust cash flows, 
gives us the strength and 
ability to invest in 
Horizon 2 and 3 areas 
and upgrade our 
products in core business 
with latest technologies. 
Last year we invested 
$ 3 Mn in horizon 2 & 3 
related initiatives

PEOPLE

The commitment & 
make it happen 
attitude of 1000+ 
Subexians is a 
foundation of our 
business

CUSTOMERS

INNOVATION

Our wide and long 
standing customer 
base is the strength of 
our business. We have 
200+ customers in 
90+ countries

OUR BRANDS

We are also incubating 
virtual startups within 
Subex and we own 2 
brands: Subex Secure & 
IDcentral

The virtual startups is a 
testimony of 
continuous investment 
in R&D to stay at the 
forefront of the 
industry trends

PARTNERS &
SUPPLIERS

Our partners & 
suppliers also form 
a core of our 
ecosystem

Subex Annual Report 2020-21

12

OUR BUSINESS AT GLANCE

The pandemic has “fundamentally accelerated” the process of 
digital transformation across industries including rapid migration to 
the cloud and the move to work from home. Shifting dynamics in 
terms of consumer behavior and content consumption has clearly 
led to a drastic increase in the generation of data and information 
during the period. The usage of digital technologies became the 
norm, thereby leading to a faster and broader adoption of data and 
predictive analytics, cognitive automation and AI, application and 
infrastructure platforms, digital reality, digital supply networks, 
smart factories, and e-commerce. Furthermore, the pandemic has 
accelerated the shift of off-line processes to on-line across the 
spectrum of the organisation’s function.

Amidst the uncertainty of the pandemic, one thing has become 
evident: Cultivating trust has become more critical than ever. Trust 
is the centerpiece for every interaction on a personal, societal and 
business level — in both traditional and digital business models. 

With the lines blurring between the digital and physical worlds, 
multiple disparate elements like people, processes and products 
come together to work in tandem. Digital Business revolves around 
agile and ephemeral digital interactions and leverages digital 
supply chains that are established dynamically to enable each 
interaction. In such a scenario Digital Trust becomes the key 
enabler for high-quality digital interactions by measuring and 
quantifying expectations of an entity – specifically validating who 
or what it claims to be, and if it will behave in an expected manner 
within a digital business transaction. Digital Trust is viewed as the 
lifeblood or currency of digital business, and it wraps around every 
aspect of digital business.

As an organization handling huge volumes of data from different 
sources, structures and at varying velocities for more than two 
decades, Subex is well poised to help businesses leverage Digital 
Trust to succeed in the digital era. Focusing on privacy, security, 
risk mitigation, identity and intelligence, Subex leverages its 
world-class software suite to help organizations infuse Trust into 
their digital ecosystems.  Subex helps drive Digital Trust across 
multiple dimensions addressing Transactional Trust, Competence 
Trust and Representational Trust across its customers’ businesses, 
consumers and partners. Addressing each of these dimensions of 
trust is necessary to create an all-encompassing, robust and 
fail-proof framework for Digital Trust, and our portfolio of 
products and solutions is designed to do exactly that.

To summarize, multi-dimensional, multi-directional Digital Trust is 
the key to succeed in the digital era, and Subex is leading the way 
by enabling businesses create inspiring digital experiences.

13

Subex Annual Report 2020-21

PRODUCTS & SERVICES

HyperSense

• HyperSense is an end to end augmented analytics platform that uses machine learning and AI to assist with data preparation, 
   insight generation, and insight explanation to augment how enterprises explore and analyze data
• It is a cloud-native and SaaS-based platform that democratizes AI across the entire data value chain and delivers agility, elasticity 
   and scalability  

Business Assurance

• It is an active risk intelligence-based platform where the customers can assess and address impacts in near real-time or proactively. 
• It provides the most comprehensive AI/ML tooling in the Business Assurance industry with the largest operational library of controls 
   from over 25 years of implementation experience. 
• Offers Cloud Native with auto-scaling, subscription model ensures for value-added rolling upgrades and User controllable TCO 
   based on only what you use.

Fraud Management

• Built to increase fraud prevention by eliminating known frauds, uncovering new fraud patterns, minimizing fraud run time, 
   augmenting internal controls, and supporting continuous fraud management process improvements
• Combines a traditional rules engine, advanced AI/ML capabilities and a scalable architecture to ensure proactive  detection of 
   fraudulent activities on the network

Network Asset Management

• Helps operators save millions of dollars through its analytics-driven asset harvesting insights
• Provides a framework to audit network assets, evaluate inventory and make a business case for a network upgrade
• Offers an in-depth view of network assets and inventory to optimise opex as well as capex
• Drives smarter network capital investment and network asset lifecycle management through its AI/ML-based capabilities

Capacity Management

• Provides proactive, actionable business intelligence with the power of AI/ML capabilities to ensure operators can provide 
   customers with a superior experience
• Leverages proprietary ML models to improve accuracy and efficiency in network planning and optimization
• Make accurate decisions quickly to maximize network ROI and ensure competitive advantage

Subex Annual Report 2020-21

14

Partner Ecosystem Management

• A convergent solution that offers a 360-degree view of the evolving telecom ecosystem across Mobility, Content, and 
   Entertainment, 5G for Business Enterprise and Internet of Things
• Identify the right partners for your business and onboard them quickly through a configurable workflow-based process to 
   add new revenue streams.
• Leverage automation and data analytics to facilitate accurate billing and settlement to manage revenue and margins across 
  interconnect, digital partners, enterprise and roaming.
• Create transparent partnerships by allowing partners to access critical information and make informed business decisions.

ACT (Analytics Center of Trust)

• Provides an end-to-end analytics framework to ensure a successful Analytics Journey
• Ensures the right analytics strategy by establishing CSPs current maturity, defining the business vision, and identifying the required 
   roadmap
• Delivers real-time insights on the shifts in trends across the spectrum through a trusted information infrastructure powered by 
   AI/ML Capabilities
• Provides Analytics-as-a-Service to provide actionable business intelligence around Product, Customer, Risk, and Revenue

Subex Secure

Subex Secure’s agentless and non-intrusive solution:

• Discovers and maps all IT-OT and IoT devices across the network (both managed and un-managed) assesses risks and helps 
   prioritize fixes
• Mitigates cyber risks by applying micro-segmentation and various policies to facilitate trusted network behavior
• Detects anomalies and threats in real-time within the network to break the attack kill chain
• Remediates cyber attacks with automated playbooks aligned to industry frameworks
• Offers critical infrastructure grade security

IDcentral

• A comprehensive identity repository enabling enterprises to convert attributes to digital identities
• Identity verification and authentication solutions based on phone number and alternate ID
• Data driven intelligence for a comprehensive behavioral score of your consumers

15

Subex Annual Report 2020-21

“Trusted and Secure”, 
‘’Platforms and 
Services”: The Future 
of Subex

A conversation with

Vinod Kumar Padmanabhan, 
Managing Director & 
Chief Executive Officer

Our CEO Vinod Kumar outlays the experiences of the 
pandemic and how Subexians made the company beat 
hard times

With the rapid acceleration of digitization driven by the 
COVID-19 pandemic, the topic of Digital Trust is even 
more relevant to everyone with a digital business. Digital 
Trust is becoming the key enabler for high quality digital 
interactions by measuring and quantifying expectations 
with customers. It is viewed as the centerpiece for success, 
from enhancing brand image, customer experience and 
adopting new technologies to bringing in investments, 
rolling out new offerings and expanding the partner 
ecosystem.

As data breaches continue to occur with increasing 
frequency, digital trust will gain momentum – shifting from 
a “nice to have” to a necessity.

Mr. Vinod Kumar, MD & CEO, Subex brings his perspective 
on the future of Subex with platforms powered by AI and 
blockchain. He talks about why Subex is the fastest 
growing technology company. He also talks about how 
Subexians have rallied together to make this future a 
reality. Here are the excerpts of the interview:

There is life before the pandemic and life after, it's almost 
like the world woke up to transform itself - how was the 
year for you personally and for the company?

The global pandemic, COVID-19, has halted life as we 
know it and it is here to stay for a while. Like every other 
organization, we also hurriedly packed our desks to work 
from home, thinking we would be back within a few weeks. 
As the coronavirus pandemic leapt from a handful of 
outbreak zones to the rest of the country, weeks stretched 
into months, we had to take quick decisions and adapt to a 
new way of working. As an organization enabling critical 
operations for customers in over 90 countries, our 
objective was to ensure the right balance between safety of 
our Subexians while ensuring smooth running of our 
operations with minimal business impact our customers.

While setting up “work from anywhere” was relatively easy, 
what was challenging was ensuring the shift of mindset 
from measuring the productivity based on activities and 
tasks to measuring it based on outcome. Every day is a new 
learning and we are trying our level best to adjust to this 
paradigm shift. We also recently moved into a new office 
space and ensured that the new office is prepared for its 
new role as a collaboration hub by creating more meeting 
spaces.

I am happy to state that despite the pandemic, we have 
managed to sustain the momentum, that we had built 
before the crisis and moved forward on planned projects. 
Multiple challenges were placed in front of us; however, we 
could band together and deliver value to our customers 

with grit and determination. This has 

resulted in us finishing the year on a 

positive note. We had announced deals 

with a few marquee names for our core 

products. At the same time, our newer 

focus areas like IoT Security, Capacity 

Management, and IDcentral also had good 

traction, and we should see more growth 

coming from these areas in the next year. 

Moreover, we have augmented our entire 

product suite to support 5G and other 

digital requirements, by leveraging AI/ML 

capabilities. This product strategy and our 

focus on Digital Trust continue to see an 

encouraging response from customers. As 

we move forward, a key area of focus for 

us will be HyperSense, our new, no-code, 

augmented analytics platform.

Whenever there is a crisis, Subexians rally 

together and we become an effective 

team. There has been a lot of effort from 

every Subexian, to ensure that the effect 

of this phase is minimal to our customers. 

We are grateful to say that majority of our 

customers have been extremely 

cooperative and are fully supporting our 

operations in a BCP mode.

Has the digital economy converged 

business functions (Finance, Marketing 

etc.) with technology? Are business users 

now required to be closer to IT and Data 

Science?

will only get bigger in years to come. The 

concern here is not the staggering 

amount of data, it is about what do we do 

with data is what matters.  Companies 

that leverage data to drive 

decision-making, gain a competitive 

advantage, reduce business costs, and 

increase profit.

Majority of CxOs agree that their teams 

need to more effectively leverage data to 

extract business insights. Many enterprises 

struggle with data-related issues such as 

organizing multiple sources of data, a lack 

of collaboration between their business 

teams and data science team, low data 

accuracy, data silos and poor data 

accessibility.

In order to get maximum value out of the 

data, enterprise s need to ensure that all 

The world is being overrun with data. The 

survey say that 2.5 quintillion bytes of data 

is produced by humans every day and they 

right time. 

data to make decisions; they need to 

make sure they are working from a 

single source of truth. This will provide 

decision-makers with a clearer picture 

of the data they have and the obstacles 

that stand in the way of an optimized 

data strategy.

Having a single source of truth will help 

enterprises bridge the gaps between 

disparate systems and departments that 

deal with infinite data streams providing 

decision makers with right data at the 

Alongside, our 25 years of experience 

dealing with analytics, especially in the 

telecom industry, has taught us how to 

integrate and manage data at scale and 

solve some of the most complex 

problems. We have brought all that 

learning to the recently launched 

HyperSense – an augmented analytics 

platform for our enterprise customers.

People don't want to share data (there is 

GDPR and a host of committees across 

the world protecting consumers) - so 

when we talk digital transformation we 

also need to build "distributed" digital 

trust in this new age economy - where 

are we on this journey of establishing 

digital trust between all parties?

Digital Trust is now quickly becoming a 

top priority for global leaders, and the 

society is moving towards definitive 

action on it, leading to increasing 

investments in the area. Our focused 

strategy towards Digital Trust, remains 

strengthened, and this is one of the 

factors that has enabled us to compete 

well and win large deals in the recent 

past. If the lifeblood of the digital 

economy is data, its heart is digital 

trust— it is the level of confidence in 

people, processes, and technology to 

build a trusted digital world. The 

concept of trust has been through 

significant evolution in human history. 

Earlier trust was based on one-to-one 

interactions and personal reputation. 

Next came institutional trust when we 

went through mass urbanization and 

institutional trust was imperative to 

trade internationally. Now technology 

is leading by taking institutional power 

and distributing it across a wide range 

For Subex, enabling digital trust for our 

customers and their stakeholders is a 

three-tiered framework of risk 

mitigation, identity & security and 

intelligence & privacy, and is built into all 

our products and solutions. We are 

living in an increasingly interconnected 

world personally and professionally. It is 

imperative that a tight circle of trust is 

developed, to ensure customer 

experience is always positive.

Overall, we are progressing steadfastly 

towards our vision of being the leaders 

in the space of enabling digital trust, 

which will result in significant value 

addition to all our stakeholders”.

How is AI becoming the core for 

Subex?

AI is becoming a crucial element of 

Subex’s solutions suite. We take 

Artificial Intelligence very seriously! 

Towards this, Subex AI Labs was 

started three years ago with a charter 

to embed AI in Subex’s product suite. 

Subex AI Labs leverages the latest and 

greatest in the field of AI and applies 

them to solve business challenges in 

the digital world. Our data scientists 

love massive and complex datasets, 

and this space is to showcase their 

work! This lab based in Bangalore 

functions across development, 

delivery, fulfilment and operations. 

Some of the popular products include 

the Alternate Credit Scoring Model, 

e-KYC module for verification using AI 

and CrunchMetrics – an AI based 

anomaly detection, causation and 

alert engine. 

We leverage AI and ML models that 

can automatically learn patterns when 

we crunch billions of transactions and 

make predictions on a real- time basis, 

mitigate issues such as data theft and 

frauds and also helps enterprises 

identify the opportunities they can 

profit from. Our recent launch of 

HyperSense, an end-to-end 

Augmented Analytics platform helps 

enterprises make faster, better 

decisions by leveraging Artificial 

Intelligence (AI) across the data value 

chain aimed at democratising AI at 

scale.

Can you explain more about 

HyperSense. How do you envision this 

solution benefiting your customers, 

and how does this new platform 

change the playing field and 

addressable markets for Subex?

HyperSense will be a gamechanger for 

both our customers as well as Subex. 

For enterprises, HyperSense will 

change how AI is adopted within 

business teams. For Subex, 

HyperSense marks the start of the 

company’s platform journey and will 

improve our ability to roll out 

products to the market faster.

According to IDC, the big data and 

analytics market is expected to grow 

at a five-year CAGR of 12.5%. The 

analytics market size is forecasted to 

reach $500 billion by 2025.

Using AI in business is not 

straightforward. There are issues 

around having data which is organized 

in a way that AI can leverage. Around 

70 to 80% enterprises struggle with 

uniform AI and data stack, along with 

attracting and retaining great talent. 

While dealing with some of the 

seemingly impossible problems to 

solve in enterprises, we got inspired to 

build HyperSense. 

As mentioned earlier, HyperSense is 

an end-to-end Augmented Analytics 

platform that helps enterprises 

make faster, better decisions by 

leveraging Artificial Intelligence (AI) 

across the data value chain. Built on 

our extensive data analytics 

experience, HyperSense contains all 

the Augmented Analytics 

flexible and modular platform. 

HyperSense’s unique no-code 

capabilities allow users without a 

knowledge of coding to easily 

aggregate data from disparate 

sources, turn data into insights by 

building, interpreting, and tuning AI 

models, and effortlessly share their 

findings across the organization.

We are all fascinated with 

blockchain - give us insight in to 

your blockchain experiments?

With Subex’s strategy of enabling 

businesses to build trust within the 

digital ecosystem, we believe that 

blockchain-based technologies will 

play an important piece to that 

puzzle. Towards this, we have made 

significant strides towards 

leveraging blockchain in solving 

challenges across multiple use 

cases such as fraud managment and 

partner settlement.

We have been members of few 

industry consortiums like GLF's CBN 

initiative to work towards 

democratizing trust and simplifying 

the settlement process by using 

blockchain and RAG Wangiri 

intelligence on fraud by utilising 

blockchain.

We definitely see some challenges in 

the blockchain adoption. This 

because of the low performance of 

enterprise blockchain and the 

complexity of the technology. It 

takes more than a couple of telcos to 

essentially it enables a peer-to-peer 

network, so the more participants 

there are, the value of the blockchain 

becomes so much higher.

Can you tell us about the work Subex 

is doing in the space of IoT?

As the world gets absorbed by the 

COVID-19 pandemic, cyberattacks 

have become a critical area for all 

technology-focused organizations. 

Hackers have been exploiting various 

means of stealing valuable and 

sensitive corporate data. One 

common means of hacking systems 

is via the Internet of Things (IoT) 

route.

Our IoT Security solution has been 

upgraded to address Operational 

Technology (OT) use cases. With our 

ability to secure converged networks 

that have OT and IoT deployments, 

we are well-positioned to explore 

new growth opportunities in this 

sector. We also added new features 

such as Vulnerability Management 

and Micro-segmentation into our 

product to meet specific client 

needs. Our current clientele includes 

maritime, appliance manufacturers, 

Blockchain Consortium, to develop 

automotive manufacturers, and 

real-time industry threat 

enterprises in the O&G sector. We are 

also strategically collaborating with key 

Talk about your team and how they 

distributors and resellers to take our 

stood by company values during the 

new geography-focused cybersecurity 

pandemic?

detection offering. This has helped us 

to be more innovative as It carves out 

space and money for breakthrough 

innovations without neglecting our 

solutions to the market. We are also 

seeing greater adoption of our 

I feel proud to be associated with Subex 

current business. 

cybersecurity products in the telecom 

and Subexians. We are united by our 

sector with increased deployment of 

values of Make it Happen, Win 

5G-enabled services. We will continue 

Together, Think Customer, Create 

Subex is a listed company and there are 

rules and regulations, yet, within that 

to develop new product capabilities 

Value, and Be open Be Fair, that make 

ambit we do work like a startup. I am 

and build strategic partnerships for 

us undefeatable during such crisis. I 

confident that when these products 

market expansion.

would like to acknowledge and 

succeed it will become a handbook for 

appreciate the strength in our team. 

established enterprises to work like 

Talk about customers and partners and 

Each Subexian works tirelessly, 

startups.

how they supported you over last year?

channelizing all their energy and skills 

to meet the needs of our customers 

After a gap of 14 years, Subex has 

For Subex, it has been a testing period, 

and partners. They do whatever it takes 

announced a 10 percent interim 

since we are handling sensitive data of 

to get the job done. 

our customers globally, we could not 

dividend. What are the factors behind 

this announcement?

have moved an inch without getting 

I am thankful for the continued efforts 

their consent. There were many 

of every Subexian, and through the 

regulations we had to pass through and 

support of our customer and partner 

We were at the brink of a disaster and 

we came back from a difficult past. It 

garner multi-level permissions to move 

community, we have been able to keep 

was definitely a great sense of 

in to work from anywhere set up. It was 

operations steady and witness 

satisfaction to announce the dividend 

important to keep our customers and 

sustained growth for our business. We 

after a gap of 14 years. 

continuity plan. I should acknowledge 

our capabilities and relevance in 

There was such a big debt overhang for 

that our customers and partners have 

helping the telecom world meet the 

several years and for a long period of 

been very reasonable and supportive to 

new challenges and capitalize on 

time we could not do anything because 

effortlessly move in into remote 

hidden opportunities posed during this 

of balance sheet challenges. Towards 

working. Infact, many customers wrote 

period.

to us that they did not feel that the BCP 

managed remotely in a seamless 

manner. 

had kicked in and the operations were 

Why is startup thinking relevant today?

sheet was cleaned up and the company 

I guess it is important to have a startup 

mindset to stay innovative and keep 

To address the company’s large equity 

growing. Fast, intense, and incredibly 

base and bring it in line with our 

purpose-driven: that’s what a startup 

current size of the business, we looked 

looks like. At Subex, we strongly believe 

at multiple options and chose to do a 

the end of 2017-18, a significant 

portion of the debt on our balance 

became completely debt free. 

capital reduction. The write-off against 

the paid-up share capital was achieved 

by reducing the face value of the share 

from ₹ 10 to ₹ 5. This exercise has saw 

a positive response from our 

shareholder community, indicative of 

the fact that we have achieved a 

market capitalisation in excess of ₹ 

1,500 crores (as on 1st December, 2020) 

after a gap of 12 years. As a result of 

this exercise, we were able to also 

offset the accumulated losses. 

Subsequently based on the cash 

position post our investment needs, 

the board decided to declare dividends 

totaling to 15% for FY21. I am thankful 

to our shareholders and other 

stakeholder in trusting and supporting 

us during this period. Our focus will be 

to put the company back on aggressive 

growth.

that Innovation can come from 

anywhere, anytime, hence Subexians in 

all job functions and at all levels are 

encouraged to come up with innovative 

ideas and they are given the support 

needed to implement them.

Now the trickiest part for established 

organizations like us is balancing the 

sustenance of existing business while 

also building new products and 

solutions for customer to stay ahead of 

the curve. That’s why we have adopted 

a three-horizon strategy. Horizon 1 

comprises traditional business focused 

on risk management for its telecom 

clients. Horizon 2, which has just hit the 

market, is a top growth area with focus 

on internet of things (IoT), security, and 

analytics. Horizon 3 is its identity 

analytics and automated anomaly 

stakeholders are actually using the same 

of sources.

capabilities enterprises need in one 

justify a blockchain because 

partners informed about our business 

have been able to truly demonstrate 

 
 
  
Our CEO Vinod Kumar outlays the experiences of the 

pandemic and how Subexians made the company beat 

hard times

With the rapid acceleration of digitization driven by the 

COVID-19 pandemic, the topic of Digital Trust is even 

more relevant to everyone with a digital business. Digital 

Trust is becoming the key enabler for high quality digital 

interactions by measuring and quantifying expectations 

with customers. It is viewed as the centerpiece for success, 

from enhancing brand image, customer experience and 

adopting new technologies to bringing in investments, 

rolling out new offerings and expanding the partner 

ecosystem.

As data breaches continue to occur with increasing 

frequency, digital trust will gain momentum – shifting from 

a “nice to have” to a necessity.

Mr. Vinod Kumar, MD & CEO, Subex brings his perspective 

on the future of Subex with platforms powered by AI and 

blockchain. He talks about why Subex is the fastest 

growing technology company. He also talks about how 

Subexians have rallied together to make this future a 

reality. Here are the excerpts of the interview:

There is life before the pandemic and life after, it's almost 

like the world woke up to transform itself - how was the 

year for you personally and for the company?

The global pandemic, COVID-19, has halted life as we 

know it and it is here to stay for a while. Like every other 

organization, we also hurriedly packed our desks to work 

from home, thinking we would be back within a few weeks. 

As the coronavirus pandemic leapt from a handful of 

outbreak zones to the rest of the country, weeks stretched 

into months, we had to take quick decisions and adapt to a 

new way of working. As an organization enabling critical 

operations for customers in over 90 countries, our 

objective was to ensure the right balance between safety of 

our Subexians while ensuring smooth running of our 

operations with minimal business impact our customers.

While setting up “work from anywhere” was relatively easy, 

what was challenging was ensuring the shift of mindset 

from measuring the productivity based on activities and 

tasks to measuring it based on outcome. Every day is a new 

learning and we are trying our level best to adjust to this 

paradigm shift. We also recently moved into a new office 

space and ensured that the new office is prepared for its 

new role as a collaboration hub by creating more meeting 

spaces.

I am happy to state that despite the pandemic, we have 

managed to sustain the momentum, that we had built 

before the crisis and moved forward on planned projects. 

Multiple challenges were placed in front of us; however, we 

could band together and deliver value to our customers 

Subex Annual Report 2020-21

16

with grit and determination. This has 
resulted in us finishing the year on a 
positive note. We had announced deals 
with a few marquee names for our core 
products. At the same time, our newer 
focus areas like IoT Security, Capacity 
Management, and IDcentral also had good 
traction, and we should see more growth 
coming from these areas in the next year. 
Moreover, we have augmented our entire 
product suite to support 5G and other 
digital requirements, by leveraging AI/ML 
capabilities. This product strategy and our 
focus on Digital Trust continue to see an 
encouraging response from customers. As 
we move forward, a key area of focus for 
us will be HyperSense, our new, no-code, 
augmented analytics platform.

Whenever there is a crisis, Subexians rally 
together and we become an effective 
team. There has been a lot of effort from 
every Subexian, to ensure that the effect 
of this phase is minimal to our customers. 
We are grateful to say that majority of our 
customers have been extremely 
cooperative and are fully supporting our 
operations in a BCP mode.

Has the digital economy converged 
business functions (Finance, Marketing 
etc.) with technology? Are business users 
now required to be closer to IT and Data 
Science?

The world is being overrun with data. The 
survey say that 2.5 quintillion bytes of data 
is produced by humans every day and they 
will only get bigger in years to come. The 
concern here is not the staggering 
amount of data, it is about what do we do 
with data is what matters.  Companies 
that leverage data to drive 
decision-making, gain a competitive 
advantage, reduce business costs, and 
increase profit.

Majority of CxOs agree that their teams 
need to more effectively leverage data to 
extract business insights. Many enterprises 
struggle with data-related issues such as 
organizing multiple sources of data, a lack 
of collaboration between their business 
teams and data science team, low data 
accuracy, data silos and poor data 
accessibility.

In order to get maximum value out of the 
data, enterprise s need to ensure that all 

Our focused 
strategy towards 
Digital Trust, 
remains 
strengthened, and 
this is one of the 
factors that has 
enabled us to 
compete well and 
win large deals in 
the recent past. 

stakeholders are actually using the same 
data to make decisions; they need to 
make sure they are working from a 
single source of truth. This will provide 
decision-makers with a clearer picture 
of the data they have and the obstacles 
that stand in the way of an optimized 
data strategy.

Having a single source of truth will help 
enterprises bridge the gaps between 
disparate systems and departments that 
deal with infinite data streams providing 
decision makers with right data at the 
right time. 

Alongside, our 25 years of experience 
dealing with analytics, especially in the 
telecom industry, has taught us how to 
integrate and manage data at scale and 
solve some of the most complex 
problems. We have brought all that 
learning to the recently launched 
HyperSense – an augmented analytics 
platform for our enterprise customers.

People don't want to share data (there is 
GDPR and a host of committees across 
the world protecting consumers) - so 
when we talk digital transformation we 
also need to build "distributed" digital 
trust in this new age economy - where 
are we on this journey of establishing 
digital trust between all parties?

Digital Trust is now quickly becoming a 

top priority for global leaders, and the 
society is moving towards definitive 
action on it, leading to increasing 
investments in the area. Our focused 
strategy towards Digital Trust, remains 
strengthened, and this is one of the 
factors that has enabled us to compete 
well and win large deals in the recent 
past. If the lifeblood of the digital 
economy is data, its heart is digital 
trust— it is the level of confidence in 
people, processes, and technology to 
build a trusted digital world. The 
concept of trust has been through 
significant evolution in human history. 
Earlier trust was based on one-to-one 
interactions and personal reputation. 
Next came institutional trust when we 
went through mass urbanization and 
institutional trust was imperative to 
trade internationally. Now technology 
is leading by taking institutional power 
and distributing it across a wide range 
of sources.

For Subex, enabling digital trust for our 
customers and their stakeholders is a 
three-tiered framework of risk 
mitigation, identity & security and 
intelligence & privacy, and is built into all 
our products and solutions. We are 
living in an increasingly interconnected 
world personally and professionally. It is 
imperative that a tight circle of trust is 
developed, to ensure customer 
experience is always positive.

Overall, we are progressing steadfastly 
towards our vision of being the leaders 
in the space of enabling digital trust, 
which will result in significant value 
addition to all our stakeholders”.

How is AI becoming the core for 
Subex?

AI is becoming a crucial element of 
Subex’s solutions suite. We take 
Artificial Intelligence very seriously! 
Towards this, Subex AI Labs was 
started three years ago with a charter 
to embed AI in Subex’s product suite. 
Subex AI Labs leverages the latest and 
greatest in the field of AI and applies 
them to solve business challenges in 
the digital world. Our data scientists 
love massive and complex datasets, 
and this space is to showcase their 
work! This lab based in Bangalore 

capabilities enterprises need in one 

justify a blockchain because 

partners informed about our business 

have been able to truly demonstrate 

functions across development, 

delivery, fulfilment and operations. 

Some of the popular products include 

the Alternate Credit Scoring Model, 

e-KYC module for verification using AI 

and CrunchMetrics – an AI based 

anomaly detection, causation and 

alert engine. 

We leverage AI and ML models that 

can automatically learn patterns when 

we crunch billions of transactions and 

make predictions on a real- time basis, 

mitigate issues such as data theft and 

frauds and also helps enterprises 

identify the opportunities they can 

profit from. Our recent launch of 

HyperSense, an end-to-end 

Augmented Analytics platform helps 

enterprises make faster, better 

decisions by leveraging Artificial 

Intelligence (AI) across the data value 

chain aimed at democratising AI at 

scale.

Can you explain more about 

HyperSense. How do you envision this 

solution benefiting your customers, 

and how does this new platform 

change the playing field and 

addressable markets for Subex?

HyperSense will be a gamechanger for 

both our customers as well as Subex. 

For enterprises, HyperSense will 

change how AI is adopted within 

business teams. For Subex, 

HyperSense marks the start of the 

company’s platform journey and will 

improve our ability to roll out 

products to the market faster.

According to IDC, the big data and 

analytics market is expected to grow 

at a five-year CAGR of 12.5%. The 

analytics market size is forecasted to 

reach $500 billion by 2025.

Using AI in business is not 

straightforward. There are issues 

around having data which is organized 

in a way that AI can leverage. Around 

70 to 80% enterprises struggle with 

uniform AI and data stack, along with 

attracting and retaining great talent. 

While dealing with some of the 

seemingly impossible problems to 

solve in enterprises, we got inspired to 

build HyperSense. 

As mentioned earlier, HyperSense is 

an end-to-end Augmented Analytics 

platform that helps enterprises 

make faster, better decisions by 

leveraging Artificial Intelligence (AI) 

across the data value chain. Built on 

our extensive data analytics 

experience, HyperSense contains all 

the Augmented Analytics 

flexible and modular platform. 

HyperSense’s unique no-code 

capabilities allow users without a 

knowledge of coding to easily 

aggregate data from disparate 

sources, turn data into insights by 

building, interpreting, and tuning AI 

models, and effortlessly share their 

findings across the organization.

We are all fascinated with 

blockchain - give us insight in to 

your blockchain experiments?

With Subex’s strategy of enabling 

businesses to build trust within the 

digital ecosystem, we believe that 

blockchain-based technologies will 

play an important piece to that 

puzzle. Towards this, we have made 

significant strides towards 

leveraging blockchain in solving 

challenges across multiple use 

cases such as fraud managment and 

partner settlement.

We have been members of few 

industry consortiums like GLF's CBN 

initiative to work towards 

democratizing trust and simplifying 

the settlement process by using 

blockchain and RAG Wangiri 

intelligence on fraud by utilising 

blockchain.

We definitely see some challenges in 

the blockchain adoption. This 

because of the low performance of 

enterprise blockchain and the 

complexity of the technology. It 

takes more than a couple of telcos to 

essentially it enables a peer-to-peer 

network, so the more participants 

there are, the value of the blockchain 

becomes so much higher.

Can you tell us about the work Subex 

is doing in the space of IoT?

As the world gets absorbed by the 

COVID-19 pandemic, cyberattacks 

have become a critical area for all 

technology-focused organizations. 

Hackers have been exploiting various 

means of stealing valuable and 

sensitive corporate data. One 

common means of hacking systems 

is via the Internet of Things (IoT) 

route.

Our IoT Security solution has been 

upgraded to address Operational 

Technology (OT) use cases. With our 

ability to secure converged networks 

that have OT and IoT deployments, 

we are well-positioned to explore 

new growth opportunities in this 

sector. We also added new features 

such as Vulnerability Management 

and Micro-segmentation into our 

product to meet specific client 

needs. Our current clientele includes 

maritime, appliance manufacturers, 

Blockchain Consortium, to develop 

automotive manufacturers, and 

real-time industry threat 

enterprises in the O&G sector. We are 

also strategically collaborating with key 

Talk about your team and how they 

distributors and resellers to take our 

stood by company values during the 

new geography-focused cybersecurity 

pandemic?

detection offering. This has helped us 

to be more innovative as It carves out 

space and money for breakthrough 

innovations without neglecting our 

solutions to the market. We are also 

seeing greater adoption of our 

I feel proud to be associated with Subex 

current business. 

cybersecurity products in the telecom 

and Subexians. We are united by our 

sector with increased deployment of 

values of Make it Happen, Win 

5G-enabled services. We will continue 

Together, Think Customer, Create 

Subex is a listed company and there are 

rules and regulations, yet, within that 

to develop new product capabilities 

Value, and Be open Be Fair, that make 

ambit we do work like a startup. I am 

and build strategic partnerships for 

us undefeatable during such crisis. I 

confident that when these products 

market expansion.

would like to acknowledge and 

succeed it will become a handbook for 

appreciate the strength in our team. 

established enterprises to work like 

Talk about customers and partners and 

Each Subexian works tirelessly, 

startups.

how they supported you over last year?

channelizing all their energy and skills 

to meet the needs of our customers 

After a gap of 14 years, Subex has 

For Subex, it has been a testing period, 

and partners. They do whatever it takes 

announced a 10 percent interim 

since we are handling sensitive data of 

to get the job done. 

our customers globally, we could not 

dividend. What are the factors behind 

this announcement?

have moved an inch without getting 

I am thankful for the continued efforts 

their consent. There were many 

of every Subexian, and through the 

regulations we had to pass through and 

support of our customer and partner 

We were at the brink of a disaster and 

we came back from a difficult past. It 

garner multi-level permissions to move 

community, we have been able to keep 

was definitely a great sense of 

in to work from anywhere set up. It was 

operations steady and witness 

satisfaction to announce the dividend 

important to keep our customers and 

sustained growth for our business. We 

after a gap of 14 years. 

continuity plan. I should acknowledge 

our capabilities and relevance in 

There was such a big debt overhang for 

that our customers and partners have 

helping the telecom world meet the 

several years and for a long period of 

been very reasonable and supportive to 

new challenges and capitalize on 

time we could not do anything because 

effortlessly move in into remote 

hidden opportunities posed during this 

of balance sheet challenges. Towards 

working. Infact, many customers wrote 

period.

to us that they did not feel that the BCP 

managed remotely in a seamless 

manner. 

had kicked in and the operations were 

Why is startup thinking relevant today?

sheet was cleaned up and the company 

the end of 2017-18, a significant 

portion of the debt on our balance 

became completely debt free. 

I guess it is important to have a startup 

mindset to stay innovative and keep 

To address the company’s large equity 

growing. Fast, intense, and incredibly 

base and bring it in line with our 

purpose-driven: that’s what a startup 

current size of the business, we looked 

looks like. At Subex, we strongly believe 

at multiple options and chose to do a 

that Innovation can come from 

capital reduction. The write-off against 

anywhere, anytime, hence Subexians in 

the paid-up share capital was achieved 

all job functions and at all levels are 

by reducing the face value of the share 

encouraged to come up with innovative 

from ₹ 10 to ₹ 5. This exercise has saw 

ideas and they are given the support 

a positive response from our 

needed to implement them.

Now the trickiest part for established 

organizations like us is balancing the 

sustenance of existing business while 

also building new products and 

solutions for customer to stay ahead of 

the curve. That’s why we have adopted 

a three-horizon strategy. Horizon 1 

comprises traditional business focused 

on risk management for its telecom 

shareholder community, indicative of 

the fact that we have achieved a 

market capitalisation in excess of ₹ 

1,500 crores (as on 1st December, 2020) 

after a gap of 12 years. As a result of 

this exercise, we were able to also 

offset the accumulated losses. 

Subsequently based on the cash 

position post our investment needs, 

the board decided to declare dividends 

totaling to 15% for FY21. I am thankful 

clients. Horizon 2, which has just hit the 

to our shareholders and other 

market, is a top growth area with focus 

on internet of things (IoT), security, and 

analytics. Horizon 3 is its identity 

analytics and automated anomaly 

stakeholder in trusting and supporting 

us during this period. Our focus will be 

to put the company back on aggressive 

growth.

 
  
Our CEO Vinod Kumar outlays the experiences of the 

pandemic and how Subexians made the company beat 

hard times

With the rapid acceleration of digitization driven by the 

COVID-19 pandemic, the topic of Digital Trust is even 

more relevant to everyone with a digital business. Digital 

Trust is becoming the key enabler for high quality digital 

interactions by measuring and quantifying expectations 

with customers. It is viewed as the centerpiece for success, 

from enhancing brand image, customer experience and 

adopting new technologies to bringing in investments, 

rolling out new offerings and expanding the partner 

ecosystem.

As data breaches continue to occur with increasing 

frequency, digital trust will gain momentum – shifting from 

a “nice to have” to a necessity.

Mr. Vinod Kumar, MD & CEO, Subex brings his perspective 

on the future of Subex with platforms powered by AI and 

blockchain. He talks about why Subex is the fastest 

growing technology company. He also talks about how 

Subexians have rallied together to make this future a 

reality. Here are the excerpts of the interview:

There is life before the pandemic and life after, it's almost 

like the world woke up to transform itself - how was the 

year for you personally and for the company?

The global pandemic, COVID-19, has halted life as we 

know it and it is here to stay for a while. Like every other 

organization, we also hurriedly packed our desks to work 

from home, thinking we would be back within a few weeks. 

As the coronavirus pandemic leapt from a handful of 

outbreak zones to the rest of the country, weeks stretched 

into months, we had to take quick decisions and adapt to a 

new way of working. As an organization enabling critical 

operations for customers in over 90 countries, our 

objective was to ensure the right balance between safety of 

our Subexians while ensuring smooth running of our 

operations with minimal business impact our customers.

While setting up “work from anywhere” was relatively easy, 

what was challenging was ensuring the shift of mindset 

from measuring the productivity based on activities and 

tasks to measuring it based on outcome. Every day is a new 

learning and we are trying our level best to adjust to this 

paradigm shift. We also recently moved into a new office 

space and ensured that the new office is prepared for its 

new role as a collaboration hub by creating more meeting 

spaces.

I am happy to state that despite the pandemic, we have 

managed to sustain the momentum, that we had built 

before the crisis and moved forward on planned projects. 

Multiple challenges were placed in front of us; however, we 

could band together and deliver value to our customers 

with grit and determination. This has 

resulted in us finishing the year on a 

positive note. We had announced deals 

with a few marquee names for our core 

products. At the same time, our newer 

focus areas like IoT Security, Capacity 

Management, and IDcentral also had good 

traction, and we should see more growth 

coming from these areas in the next year. 

Moreover, we have augmented our entire 

product suite to support 5G and other 

digital requirements, by leveraging AI/ML 

capabilities. This product strategy and our 

focus on Digital Trust continue to see an 

encouraging response from customers. As 

we move forward, a key area of focus for 

us will be HyperSense, our new, no-code, 

augmented analytics platform.

Whenever there is a crisis, Subexians rally 

together and we become an effective 

team. There has been a lot of effort from 

every Subexian, to ensure that the effect 

of this phase is minimal to our customers. 

We are grateful to say that majority of our 

customers have been extremely 

cooperative and are fully supporting our 

operations in a BCP mode.

Has the digital economy converged 

business functions (Finance, Marketing 

etc.) with technology? Are business users 

now required to be closer to IT and Data 

Science?

will only get bigger in years to come. The 

concern here is not the staggering 

amount of data, it is about what do we do 

with data is what matters.  Companies 

that leverage data to drive 

decision-making, gain a competitive 

advantage, reduce business costs, and 

increase profit.

Majority of CxOs agree that their teams 

need to more effectively leverage data to 

extract business insights. Many enterprises 

struggle with data-related issues such as 

organizing multiple sources of data, a lack 

of collaboration between their business 

teams and data science team, low data 

accuracy, data silos and poor data 

accessibility.

In order to get maximum value out of the 

data, enterprise s need to ensure that all 

top priority for global leaders, and the 

society is moving towards definitive 

action on it, leading to increasing 

investments in the area. Our focused 

strategy towards Digital Trust, remains 

strengthened, and this is one of the 

factors that has enabled us to compete 

well and win large deals in the recent 

past. If the lifeblood of the digital 

economy is data, its heart is digital 

trust— it is the level of confidence in 

people, processes, and technology to 

build a trusted digital world. The 

concept of trust has been through 

significant evolution in human history. 

Earlier trust was based on one-to-one 

interactions and personal reputation. 

Next came institutional trust when we 

went through mass urbanization and 

institutional trust was imperative to 

trade internationally. Now technology 

is leading by taking institutional power 

and distributing it across a wide range 

For Subex, enabling digital trust for our 

customers and their stakeholders is a 

three-tiered framework of risk 

mitigation, identity & security and 

intelligence & privacy, and is built into all 

our products and solutions. We are 

living in an increasingly interconnected 

world personally and professionally. It is 

imperative that a tight circle of trust is 

developed, to ensure customer 

experience is always positive.

Overall, we are progressing steadfastly 

towards our vision of being the leaders 

in the space of enabling digital trust, 

which will result in significant value 

addition to all our stakeholders”.

How is AI becoming the core for 

Subex?

AI is becoming a crucial element of 

Subex’s solutions suite. We take 

Artificial Intelligence very seriously! 

Towards this, Subex AI Labs was 

started three years ago with a charter 

to embed AI in Subex’s product suite. 

Subex AI Labs leverages the latest and 

greatest in the field of AI and applies 

them to solve business challenges in 

the digital world. Our data scientists 

love massive and complex datasets, 

and this space is to showcase their 

work! This lab based in Bangalore 

stakeholders are actually using the same 

of sources.

data to make decisions; they need to 

make sure they are working from a 

single source of truth. This will provide 

decision-makers with a clearer picture 

of the data they have and the obstacles 

that stand in the way of an optimized 

data strategy.

Having a single source of truth will help 

enterprises bridge the gaps between 

disparate systems and departments that 

deal with infinite data streams providing 

decision makers with right data at the 

Alongside, our 25 years of experience 

dealing with analytics, especially in the 

telecom industry, has taught us how to 

integrate and manage data at scale and 

solve some of the most complex 

problems. We have brought all that 

learning to the recently launched 

HyperSense – an augmented analytics 

platform for our enterprise customers.

People don't want to share data (there is 

GDPR and a host of committees across 

the world protecting consumers) - so 

when we talk digital transformation we 

also need to build "distributed" digital 

trust in this new age economy - where 

are we on this journey of establishing 

digital trust between all parties?

Digital Trust is now quickly becoming a 

The world is being overrun with data. The 

survey say that 2.5 quintillion bytes of data 

is produced by humans every day and they 

right time. 

17

Subex Annual Report 2020-21

functions across development, 
delivery, fulfilment and operations. 
Some of the popular products include 
the Alternate Credit Scoring Model, 
e-KYC module for verification using AI
and CrunchMetrics – an AI based
anomaly detection, causation and
alert engine.

We leverage AI and ML models that 
can automatically learn patterns when 
we crunch billions of transactions and 
make predictions on a real- time basis, 
mitigate issues such as data theft and 
frauds and also helps enterprises 
identify the opportunities they can 
profit from. Our recent launch of 
HyperSense, an end-to-end 
Augmented Analytics platform helps 
enterprises make faster, better 
decisions by leveraging Artificial 
Intelligence (AI) across the data value 
chain aimed at democratising AI at 
scale.

Can you explain more about 
HyperSense. How do you envision this 
solution benefiting your customers, 
and how does this new platform 
change the playing field and 
addressable markets for Subex?

HyperSense will be a gamechanger for 
both our customers as well as Subex. 
For enterprises, HyperSense will 
change how AI is adopted within 
business teams. For Subex, 
HyperSense marks the start of the 
company’s platform journey and will 
improve our ability to roll out 
products to the market faster.

According to IDC, the big data and 
analytics market is expected to grow 
at a five-year CAGR of 12.5%. The 
analytics market size is forecasted to 
reach $500 billion by 2025.

Using AI in business is not 
straightforward. There are issues 
around having data which is organized 
in a way that AI can leverage. Around 
70 to 80% enterprises struggle with 
uniform AI and data stack, along with 
attracting and retaining great talent. 
While dealing with some of the 
seemingly impossible problems to 
solve in enterprises, we got inspired to 
build HyperSense. 

HyperSense will be a gamechanger for both 

our customers as well as Subex. HyperSense 

marks the start of the company’s platform 

journey and will improve our ability to roll out 

products to the market faster.

As mentioned earlier, HyperSense is 
an end-to-end Augmented Analytics 
platform that helps enterprises 
make faster, better decisions by 
leveraging Artificial Intelligence (AI) 
across the data value chain. Built on 
our extensive data analytics 
experience, HyperSense contains all 
the Augmented Analytics 
capabilities enterprises need in one 
flexible and modular platform. 
HyperSense’s unique no-code 
capabilities allow users without a 
knowledge of coding to easily 
aggregate data from disparate 
sources, turn data into insights by 
building, interpreting, and tuning AI 
models, and effortlessly share their 
findings across the organization.

We are all fascinated with 
blockchain - give us insight in to 
your blockchain experiments?

With Subex’s strategy of enabling 
businesses to build trust within the 
digital ecosystem, we believe that 
blockchain-based technologies will 
play an important piece to that 
puzzle. Towards this, we have made 
significant strides towards 
leveraging blockchain in solving 
challenges across multiple use cases 
such as fraud management and 
partner settlement.

We have been members of few 
industry consortiums like GLF's CBN 
initiative to work towards 
democratizing trust and simplifying 
the settlement process by using 
blockchain and RAG Wangiri 
Blockchain Consortium, to develop 
real-time industry threat 

intelligence on fraud by utilising 
blockchain.

We definitely see some challenges in 
the blockchain adoption. This 
because of the low performance of 
enterprise blockchain and the 
complexity of the technology. It 
takes more than a couple of telcos to 
justify a blockchain because 
essentially it enables a peer-to-peer 
network, so the more participants 
there are, the value of the blockchain 
becomes so much higher.

Can you tell us about the work Subex 
is doing in the space of IoT?

As the world gets absorbed by the 
COVID-19 pandemic, cyberattacks 
have become a critical area for all 
technology-focused organizations. 
Hackers have been exploiting various 
means of stealing valuable and 
sensitive corporate data. One 
common means of hacking systems 
is via the Internet of Things (IoT) 
route.

Our IoT Security solution has been 
upgraded to address Operational 
Technology (OT) use cases. With our 
ability to secure converged networks 
that have OT and IoT deployments, 
we are well-positioned to explore 
new growth opportunities in this 
sector. We also added new features 
such as Vulnerability Management 
and Micro-segmentation into our 
product to meet specific client 
needs. Our current clientele includes 
maritime, appliance manufacturers, 
automotive manufacturers, and 
enterprises in the O&G sector. We are 

also strategically collaborating with key 

Talk about your team and how they 

detection offering. This has helped us 

distributors and resellers to take our 

stood by company values during the 

to be more innovative as It carves out 

new geography-focused cybersecurity 

pandemic?

solutions to the market. We are also 

space and money for breakthrough 

innovations without neglecting our 

seeing greater adoption of our 

I feel proud to be associated with Subex 

current business. 

cybersecurity products in the telecom 

and Subexians. We are united by our 

sector with increased deployment of 

values of Make it Happen, Win 

Subex is a listed company and there are 

5G-enabled services. We will continue 

Together, Think Customer, Create 

rules and regulations, yet, within that 

to develop new product capabilities 

Value, and Be open Be Fair, that make 

ambit we do work like a startup. I am 

and build strategic partnerships for 

us undefeatable during such crisis. I 

confident that when these products 

market expansion.

would like to acknowledge and 

succeed it will become a handbook for 

appreciate the strength in our team. 

established enterprises to work like 

Talk about customers and partners and 

Each Subexian works tirelessly, 

startups.

how they supported you over last year?

channelizing all their energy and skills 

to meet the needs of our customers 

After a gap of 14 years, Subex has 

For Subex, it has been a testing period, 

and partners. They do whatever it takes 

announced a 10 percent interim 

since we are handling sensitive data of 

to get the job done. 

dividend. What are the factors behind 

our customers globally, we could not 

this announcement?

have moved an inch without getting 

I am thankful for the continued efforts 

their consent. There were many 

of every Subexian, and through the 

We were at the brink of a disaster and 

regulations we had to pass through and 

support of our customer and partner 

we came back from a difficult past. It 

garner multi-level permissions to move 

community, we have been able to keep 

was definitely a great sense of 

in to work from anywhere set up. It was 

operations steady and witness 

satisfaction to announce the dividend 

important to keep our customers and 

sustained growth for our business. We 

after a gap of 14 years. 

partners informed about our business 

have been able to truly demonstrate 

continuity plan. I should acknowledge 

our capabilities and relevance in 

There was such a big debt overhang for 

that our customers and partners have 

helping the telecom world meet the 

several years and for a long period of 

been very reasonable and supportive to 

new challenges and capitalize on 

time we could not do anything because 

effortlessly move in into remote 

hidden opportunities posed during this 

of balance sheet challenges. Towards 

working. Infact, many customers wrote 

period.

to us that they did not feel that the BCP 

managed remotely in a seamless 

manner. 

had kicked in and the operations were 

Why is startup thinking relevant today?

sheet was cleaned up and the company 

the end of 2017-18, a significant 

portion of the debt on our balance 

became completely debt free. 

I guess it is important to have a startup 

mindset to stay innovative and keep 

To address the company’s large equity 

growing. Fast, intense, and incredibly 

base and bring it in line with our 

purpose-driven: that’s what a startup 

current size of the business, we looked 

looks like. At Subex, we strongly believe 

at multiple options and chose to do a 

that Innovation can come from 

capital reduction. The write-off against 

anywhere, anytime, hence Subexians in 

the paid-up share capital was achieved 

all job functions and at all levels are 

by reducing the face value of the share 

encouraged to come up with innovative 

from ₹ 10 to ₹ 5. This exercise has saw 

ideas and they are given the support 

a positive response from our 

needed to implement them.

shareholder community, indicative of 

the fact that we have achieved a 

Now the trickiest part for established 

market capitalisation in excess of ₹

organizations like us is balancing the 

1,500 crores (as on 1st December, 2020) 

sustenance of existing business while 

after a gap of 12 years. As a result of 

also building new products and 

this exercise, we were able to also 

solutions for customer to stay ahead of 

offset the accumulated losses. 

the curve. That’s why we have adopted 

Subsequently based on the cash 

a three-horizon strategy. Horizon 1 

position post our investment needs, 

comprises traditional business focused 

the board decided to declare dividends 

on risk management for its telecom 

totaling to 15% for FY21. I am thankful 

clients. Horizon 2, which has just hit the 

to our shareholders and other 

market, is a top growth area with focus 

stakeholder in trusting and supporting 

on internet of things (IoT), security, and 

us during this period. Our focus will be 

analytics. Horizon 3 is its identity 

analytics and automated anomaly 

to put the company back on aggressive 

growth.

Our CEO Vinod Kumar outlays the experiences of the 

pandemic and how Subexians made the company beat 

hard times

With the rapid acceleration of digitization driven by the 

COVID-19 pandemic, the topic of Digital Trust is even 

more relevant to everyone with a digital business. Digital 

Trust is becoming the key enabler for high quality digital 

interactions by measuring and quantifying expectations 

with customers. It is viewed as the centerpiece for success, 

from enhancing brand image, customer experience and 

adopting new technologies to bringing in investments, 

rolling out new offerings and expanding the partner 

ecosystem.

As data breaches continue to occur with increasing 

frequency, digital trust will gain momentum – shifting from 

a “nice to have” to a necessity.

Mr. Vinod Kumar, MD & CEO, Subex brings his perspective 

on the future of Subex with platforms powered by AI and 

blockchain. He talks about why Subex is the fastest 

growing technology company. He also talks about how 

Subexians have rallied together to make this future a 

reality. Here are the excerpts of the interview:

There is life before the pandemic and life after, it's almost 

like the world woke up to transform itself - how was the 

year for you personally and for the company?

The global pandemic, COVID-19, has halted life as we 

know it and it is here to stay for a while. Like every other 

organization, we also hurriedly packed our desks to work 

from home, thinking we would be back within a few weeks. 

As the coronavirus pandemic leapt from a handful of 

outbreak zones to the rest of the country, weeks stretched 

into months, we had to take quick decisions and adapt to a 

new way of working. As an organization enabling critical 

operations for customers in over 90 countries, our 

objective was to ensure the right balance between safety of 

our Subexians while ensuring smooth running of our 

operations with minimal business impact our customers.

While setting up “work from anywhere” was relatively easy, 

what was challenging was ensuring the shift of mindset 

from measuring the productivity based on activities and 

tasks to measuring it based on outcome. Every day is a new 

learning and we are trying our level best to adjust to this 

paradigm shift. We also recently moved into a new office 

space and ensured that the new office is prepared for its 

new role as a collaboration hub by creating more meeting 

spaces.

I am happy to state that despite the pandemic, we have 

managed to sustain the momentum, that we had built 

before the crisis and moved forward on planned projects. 

Multiple challenges were placed in front of us; however, we 

could band together and deliver value to our customers 

with grit and determination. This has 

resulted in us finishing the year on a 

positive note. We had announced deals 

with a few marquee names for our core 

products. At the same time, our newer 

focus areas like IoT Security, Capacity 

Management, and IDcentral also had good 

traction, and we should see more growth 

coming from these areas in the next year. 

Moreover, we have augmented our entire 

product suite to support 5G and other 

digital requirements, by leveraging AI/ML 

capabilities. This product strategy and our 

focus on Digital Trust continue to see an 

encouraging response from customers. As 

we move forward, a key area of focus for 

us will be HyperSense, our new, no-code, 

augmented analytics platform.

Whenever there is a crisis, Subexians rally 

together and we become an effective 

team. There has been a lot of effort from 

every Subexian, to ensure that the effect 

of this phase is minimal to our customers. 

We are grateful to say that majority of our 

customers have been extremely 

cooperative and are fully supporting our 

operations in a BCP mode.

Has the digital economy converged 

business functions (Finance, Marketing 

etc.) with technology? Are business users 

now required to be closer to IT and Data 

Science?

will only get bigger in years to come. The 

concern here is not the staggering 

amount of data, it is about what do we do 

with data is what matters.  Companies 

that leverage data to drive 

decision-making, gain a competitive 

advantage, reduce business costs, and 

increase profit.

Majority of CxOs agree that their teams 

need to more effectively leverage data to 

extract business insights. Many enterprises 

struggle with data-related issues such as 

organizing multiple sources of data, a lack 

of collaboration between their business 

teams and data science team, low data 

accuracy, data silos and poor data 

accessibility.

In order to get maximum value out of the 

data, enterprise s need to ensure that all 

The world is being overrun with data. The 

survey say that 2.5 quintillion bytes of data 

is produced by humans every day and they 

right time. 

data to make decisions; they need to 

make sure they are working from a 

single source of truth. This will provide 

decision-makers with a clearer picture 

of the data they have and the obstacles 

that stand in the way of an optimized 

data strategy.

Having a single source of truth will help 

enterprises bridge the gaps between 

disparate systems and departments that 

deal with infinite data streams providing 

decision makers with right data at the 

Alongside, our 25 years of experience 

dealing with analytics, especially in the 

telecom industry, has taught us how to 

integrate and manage data at scale and 

solve some of the most complex 

problems. We have brought all that 

learning to the recently launched 

HyperSense – an augmented analytics 

platform for our enterprise customers.

People don't want to share data (there is 

GDPR and a host of committees across 

the world protecting consumers) - so 

when we talk digital transformation we 

also need to build "distributed" digital 

trust in this new age economy - where 

are we on this journey of establishing 

digital trust between all parties?

Digital Trust is now quickly becoming a 

top priority for global leaders, and the 

society is moving towards definitive 

action on it, leading to increasing 

investments in the area. Our focused 

strategy towards Digital Trust, remains 

strengthened, and this is one of the 

factors that has enabled us to compete 

well and win large deals in the recent 

past. If the lifeblood of the digital 

economy is data, its heart is digital 

trust— it is the level of confidence in 

people, processes, and technology to 

build a trusted digital world. The 

concept of trust has been through 

significant evolution in human history. 

Earlier trust was based on one-to-one 

interactions and personal reputation. 

Next came institutional trust when we 

went through mass urbanization and 

institutional trust was imperative to 

trade internationally. Now technology 

is leading by taking institutional power 

and distributing it across a wide range 

For Subex, enabling digital trust for our 

customers and their stakeholders is a 

three-tiered framework of risk 

mitigation, identity & security and 

intelligence & privacy, and is built into all 

our products and solutions. We are 

living in an increasingly interconnected 

world personally and professionally. It is 

imperative that a tight circle of trust is 

developed, to ensure customer 

experience is always positive.

Overall, we are progressing steadfastly 

towards our vision of being the leaders 

in the space of enabling digital trust, 

which will result in significant value 

addition to all our stakeholders”.

How is AI becoming the core for 

Subex?

AI is becoming a crucial element of 

Subex’s solutions suite. We take 

Artificial Intelligence very seriously! 

Towards this, Subex AI Labs was 

started three years ago with a charter 

to embed AI in Subex’s product suite. 

Subex AI Labs leverages the latest and 

greatest in the field of AI and applies 

them to solve business challenges in 

the digital world. Our data scientists 

love massive and complex datasets, 

and this space is to showcase their 

work! This lab based in Bangalore 

functions across development, 

delivery, fulfilment and operations. 

Some of the popular products include 

the Alternate Credit Scoring Model, 

e-KYC module for verification using AI 

and CrunchMetrics – an AI based 

anomaly detection, causation and 

alert engine. 

We leverage AI and ML models that 

can automatically learn patterns when 

we crunch billions of transactions and 

make predictions on a real- time basis, 

mitigate issues such as data theft and 

frauds and also helps enterprises 

identify the opportunities they can 

profit from. Our recent launch of 

HyperSense, an end-to-end 

Augmented Analytics platform helps 

enterprises make faster, better 

decisions by leveraging Artificial 

Intelligence (AI) across the data value 

chain aimed at democratising AI at 

scale.

Can you explain more about 

HyperSense. How do you envision this 

solution benefiting your customers, 

and how does this new platform 

change the playing field and 

addressable markets for Subex?

HyperSense will be a gamechanger for 

both our customers as well as Subex. 

For enterprises, HyperSense will 

change how AI is adopted within 

business teams. For Subex, 

HyperSense marks the start of the 

company’s platform journey and will 

improve our ability to roll out 

products to the market faster.

According to IDC, the big data and 

analytics market is expected to grow 

at a five-year CAGR of 12.5%. The 

analytics market size is forecasted to 

reach $500 billion by 2025.

Using AI in business is not 

straightforward. There are issues 

around having data which is organized 

in a way that AI can leverage. Around 

70 to 80% enterprises struggle with 

uniform AI and data stack, along with 

attracting and retaining great talent. 

While dealing with some of the 

seemingly impossible problems to 

solve in enterprises, we got inspired to 

build HyperSense. 

As mentioned earlier, HyperSense is 

an end-to-end Augmented Analytics 

platform that helps enterprises 

make faster, better decisions by 

leveraging Artificial Intelligence (AI) 

across the data value chain. Built on 

our extensive data analytics 

experience, HyperSense contains all 

the Augmented Analytics 

flexible and modular platform. 

HyperSense’s unique no-code 

capabilities allow users without a 

knowledge of coding to easily 

aggregate data from disparate 

sources, turn data into insights by 

building, interpreting, and tuning AI 

models, and effortlessly share their 

findings across the organization.

We are all fascinated with 

blockchain - give us insight in to 

your blockchain experiments?

With Subex’s strategy of enabling 

businesses to build trust within the 

digital ecosystem, we believe that 

blockchain-based technologies will 

play an important piece to that 

puzzle. Towards this, we have made 

significant strides towards 

leveraging blockchain in solving 

challenges across multiple use 

cases such as fraud managment and 

partner settlement.

We have been members of few 

industry consortiums like GLF's CBN 

initiative to work towards 

democratizing trust and simplifying 

the settlement process by using 

blockchain and RAG Wangiri 

intelligence on fraud by utilising 

blockchain.

We definitely see some challenges in 

the blockchain adoption. This 

because of the low performance of 

enterprise blockchain and the 

complexity of the technology. It 

takes more than a couple of telcos to 

essentially it enables a peer-to-peer 

network, so the more participants 

there are, the value of the blockchain 

becomes so much higher.

Can you tell us about the work Subex 

is doing in the space of IoT?

As the world gets absorbed by the 

COVID-19 pandemic, cyberattacks 

have become a critical area for all 

technology-focused organizations. 

Hackers have been exploiting various 

means of stealing valuable and 

sensitive corporate data. One 

common means of hacking systems 

is via the Internet of Things (IoT) 

route.

Our IoT Security solution has been 

upgraded to address Operational 

Technology (OT) use cases. With our 

ability to secure converged networks 

that have OT and IoT deployments, 

we are well-positioned to explore 

new growth opportunities in this 

sector. We also added new features 

such as Vulnerability Management 

and Micro-segmentation into our 

product to meet specific client 

needs. Our current clientele includes 

maritime, appliance manufacturers, 

Blockchain Consortium, to develop 

automotive manufacturers, and 

real-time industry threat 

enterprises in the O&G sector. We are 

stakeholders are actually using the same 

of sources.

capabilities enterprises need in one 

justify a blockchain because 

Subex Annual Report 2020-21

18

also strategically collaborating with key 
distributors and resellers to take our 
new geography-focused cybersecurity 
solutions to the market. We are also 
seeing greater adoption of our 
cybersecurity products in the telecom 
sector with increased deployment of 
5G-enabled services. We will continue 
to develop new product capabilities 
and build strategic partnerships for 
market expansion.

Talk about customers and partners and 
how they supported you over last year?

For Subex, it has been a testing period, 
since we are handling sensitive data of 
our customers globally, we could not 
have moved an inch without getting 
their consent. There were many 
regulations we had to pass through and 
garner multi-level permissions to move 
in to work from anywhere set up. It was 
important to keep our customers and 
partners informed about our business 
continuity plan. I should acknowledge 
that our customers and partners have 
been very reasonable and supportive to 
effortlessly move in into remote 
working. Infact, many customers wrote 
to us that they did not feel that the BCP 
had kicked in and the operations were 
managed remotely in a seamless 
manner. 

Each Subexian 

works tirelessly, 

channelizing all 

their energy and 

skills to meet the 

needs of our 

customers and 

partners. They do 

whatever it takes to 

get the job done. 

Talk about your team and how they 
stood by company values during the 
pandemic?

I feel proud to be associated with Subex 
and Subexians. We are united by our 
values of Make it Happen, Win 
Together, Think Customer, Create 
Value, and Be open Be Fair, that make 
us undefeatable during such crisis. I 
would like to acknowledge and 
appreciate the strength in our team. 
Each Subexian works tirelessly, 
channelizing all their energy and skills 
to meet the needs of our customers 
and partners. They do whatever it takes 
to get the job done. 

I am thankful for the continued efforts 
of every Subexian, and through the 
support of our customer and partner 
community, we have been able to keep 
operations steady and witness 
sustained growth for our business. We 
have been able to truly demonstrate 
our capabilities and relevance in 
helping the telecom world meet the 
new challenges and capitalize on 
hidden opportunities posed during this 
period.

Why is startup thinking relevant today?

I guess it is important to have a startup 
mindset to stay innovative and keep 
growing. Fast, intense, and incredibly 
purpose-driven: that’s what a startup 
looks like. At Subex, we strongly believe 
that Innovation can come from 
anywhere, anytime, hence Subexians in 
all job functions and at all levels are 
encouraged to come up with innovative 
ideas and they are given the support 
needed to implement them.

Now the trickiest part for established 
organizations like us is balancing the 
sustenance of existing business while 
also building new products and 
solutions for customer to stay ahead of 
the curve. That’s why we have adopted 
a three-horizon strategy. Horizon 1 
comprises traditional business focused 
on risk management for its telecom 
clients. Horizon 2, which has just hit the 
market, is a top growth area with focus 
on internet of things (IoT), security, and 
analytics. Horizon 3 is its identity 
analytics and automated anomaly 

detection offering. This has helped us 
to be more innovative as It carves out 
space and money for breakthrough 
innovations without neglecting our 
current business. 

Subex is a listed company and there are 
rules and regulations, yet, within that 
ambit we do work like a startup. I am 
confident that when these products 
succeed it will become a handbook for 
established enterprises to work like 
startups.

After a gap of 14 years, Subex has 
announced a 10 percent interim 
dividend. What are the factors behind 
this announcement?

We were at the brink of a disaster and 
we came back from a difficult past. It 
was definitely a great sense of 
satisfaction to announce the dividend 
after a gap of 14 years. 

There was such a big debt overhang for 
several years and for a long period of 
time we could not do anything because 
of balance sheet challenges. Towards 
the end of 2017-18, a significant 
portion of the debt on our balance 
sheet was cleaned up and the company 
became completely debt free. 

To address the company’s large equity 
base and bring it in line with our 
current size of the business, we looked 
at multiple options and chose to do a 
capital reduction. The write-off against 
the paid-up share capital was achieved 
by reducing the face value of the share 
from ₹ 10 to ₹ 5. This exercise has saw 
a positive response from our 
shareholder community, indicative of 
the fact that we have achieved a 
market capitalisation in excess of ₹ 
1,500 crores (as on 1st December, 2020) 
after a gap of 12 years. As a result of 
this exercise, we were able to also 
offset the accumulated losses. 
Subsequently based on the cash 
position post our investment needs, 
the board decided to declare dividends 
totaling to 15% for FY21. I am thankful 
to our shareholders and other 
stakeholder in trusting and supporting 
us during this period. Our focus will be 
to put the company back on aggressive 
growth.

 
  
19

Subex Annual Report 2020-21

Stronger Together

A conversation with

Venkatraman G S, 
Chief Financial Officer & 
Senior Vice President

The pandemic has brought about years of change in 
the way companies in all sectors and regions do 
business. It has significantly accelerated the pace of 
adoption of digital transformation technologies 
placing utmost relevance and importance on Digital 
Trust. 

Digital trust is a concept that enables users to carry 
out business transactions in a safe, secure, ethical, and 
reliable manner. Subex continues to lead the way in 
enabling digital trust to our customers and we have 
covered in detail the progress we have made in this 
journey in rest of this annual report. 

Despite the challenging business environment in 
FY20-21 your company delivered a good performance 
financially. Your company achieved revenue growth 
of 2% to close the financial year with revenues of ₹ 
3,720 Million. Our profitability continued to be strong 
and our Profit Before Tax for the year was ₹ 893.7 
Million versus a loss last year.  

We successfully completed the process of Capital 
Reduction exercise which we commenced in FY19-20, 
thereby utilizing ₹ 2,810 million from paid-up share 
capital and ₹ 1,030 million from securities premium to 
write-off its accumulated losses of ₹ 3,840 million. 
This not only helped in cleaning up the balance sheet, 
but also improved free cash flows that enabled us to 
invest in newer businesses and service our reduced 
capital base well. The new equity shares, with face 
value of ₹ 5 was listed in the stock exchanges w.e.f. 5th 
November 2020. Our market capitalization end of 
March 2021 was more than ₹ 20,000 million as against 
₹ 1,730 Million end of FY20. 

Your company also got back to paying dividend to 
shareholders after a long gap of 14 Years with an 
interim dividend of 10% in February 2021 followed by 
the Board of Directors recommending a final 
dividend of 5%, which is subject to your approval in 
the upcoming Annual General Meeting. Thereby a 
total dividend of 15%.  

Here are a few other financial highlights I wanted to 
draw your attention to:

Other Financial Highlights of 
FY2020-21

• Our EBITDA grew 4.6% to ₹ 985 million in FY21 from 
₹ 942 million in FY20.

• Diluted Earnings Per Share is ₹ 0.94 per share in 
FY21 as against a loss of ₹ 4.94 per share in FY20

• Cash flow conversion (EBITDA to operating cash 
flow conversion) has been impressive at 92.3% and 

analytics platform that helps enterprises 

make faster, better decisions by 

leveraging Artificial Intelligence (AI) 

across the data value chain. Hypersense 

helps democratize AI across 

enterprises, it contains all the 

Augmented Analytics capabilities 

enterprises need in one flexible and 

modular platform. Its unique no-code 

capabilities allow users without a 

knowledge of coding to easily 

aggregate data from disparate sources, 

turn data into insights by building, 

interpreting, and tuning AI models, and 

effortlessly share their findings across 

the organization. 

• With HyperSense your company will 

transition from a traditional on-prem 

License, Support business and revenue 

model to a Platform based SaaS 

company. Your company will start 

transitioning to a subscription-based 

revenue from our existing license, 

implementation, and support revenues. 

We will continue to keep you updated 

on the progress we are making in this 

important transition. As our Horizon 2 

and 3 products like IOT-OT Security, 

IDcentral start scaling, the revenue 

models for these products are also 

subscription/device/API pull based. This 

will help your company further 

strengthen its position as a SaaS based 

product company.  

• We continue to make good progress 

and make investments in our new areas 

like IOT-OT Security, Analytics, 

IDcentral as part of our Horizon 2 & 3 

strategic focus areas. There are more 

updates on the progress your company 

is making on these areas in rest of this 

annual report.   

• During the year your company carried 

out a strategic re-organization and 

centralized certain key Sales and 

Business support functions into the 

listed entity, to drive better efficiencies 

of scale and overall operations.

Outlook for FY2021-22

analytics platform, will enable us offer 

cloud enabled solutions by using low 

code AI and data analytics. We are also 

working to transition all our existing 

products of Business Assurance, Fraud 

Management, Partner Settlement on 

to this platform, so that our customers 

can experience the full benefits of the 

digital transformation the platform 

can help exploit and drive business 

benefits to our customers.  

• HyperSense as a platform will also 

help us to solve business problems of 

customers in verticals outside of 

Telecom and thereby addressing a 

larger market.  

• In FY22 your company is expecting to 

grow revenues in double digits. 

Historically Subex Q1 revenues have 

always been a little weaker and hence 

we expect that to continue in Q1 of 

FY22 as well, but we hope to step up 

pace in the rest of the quarters to help 

us meet our expected revenue growth 

for the year.  Will continue to focus on 

running the operations of the 

company efficiently so that we 

continue to maintain and improve our 

overall operating margins. 

• As called out earlier we will continue 

to make investments in new areas 

called out under Horizon 2 & 3, as 

these investments will help us identify 

the next set of products which will 

help us grow faster and also take our 

products and solutions to verticals 

outside of telecom.  

Our success has been possible due to 

the outstanding efforts of our Finance 

and Procurement team at Subex that I 

am so honored and proud to lead. The 

past year has been extremely 

challenging to all our teams, and they 

have stepped up to the challenges of 

remote working and ensured they do 

not drop the ball on any of our core 

operations and strategic initiatives we 

had called out at the beginning of the 

year.  I thank all the Subexians, Clients, 

Investors, Bankers, Auditors and 

• Looking forward in FY22, we expect 

Advisors for their trust and support to 

customer demand for digital and 

us and gratefully acknowledge their 

transformational services as they invest 

contribution in working towards our 

into data and cloud-enabled solutions. 

vision of being a global leader in 

HyperSense our new augmented 

Digital Trust.

Free Cash Flow at ₹ 824 million. During 

FY20, our cash flow conversion was 

70.3% and Free Cash Flow was ₹ 627 

million.

• Days Sales Outstanding (DSO) on trade 

receivables improved from 92 days in 

FY20 to 90 days in FY21.

Other sections of this annual report 

highlight the initiatives and activities 

taken up by Subex in our effort to be 

responsible corporate citizens. We 

remain dedicated to enhancing 

transparency and to maintain disclosure 

to shareholders through various 

additional disclosures such as Board’s 

Report, Management Discussion and 

Analysis, Consolidated and Standalone 

Ind-AS financials and Shareholder’s 

Information.

Strategic Highlights of 

FY2020-21

• We are excited with the launch of 

HyperSense our new augmented 

 
The pandemic has brought about years of change in 

the way companies in all sectors and regions do 

business. It has significantly accelerated the pace of 

adoption of digital transformation technologies 

placing utmost relevance and importance on Digital 

Trust. 

Digital trust is a concept that enables users to carry 

out business transactions in a safe, secure, ethical, and 

reliable manner. Subex continues to lead the way in 

enabling digital trust to our customers and we have 

covered in detail the progress we have made in this 

journey in rest of this annual report. 

Despite the challenging business environment in 

FY20-21 your company delivered a good performance 

financially. Your company achieved revenue growth 

of 2% to close the financial year with revenues of ₹ 

3,720 Million. Our profitability continued to be strong 

and our Profit Before Tax for the year was ₹ 893.7 

Million versus a loss last year.  

We successfully completed the process of Capital 

Reduction exercise which we commenced in FY19-20, 

thereby utilizing ₹ 2,810 million from paid-up share 

capital and ₹ 1,030 million from securities premium to 

write-off its accumulated losses of ₹ 3,840 million. 

This not only helped in cleaning up the balance sheet, 

but also improved free cash flows that enabled us to 

invest in newer businesses and service our reduced 

capital base well. The new equity shares, with face 

value of ₹ 5 was listed in the stock exchanges w.e.f. 5th 

November 2020. Our market capitalization end of 

March 2021 was more than ₹ 20,000 million as against 

₹ 1,730 Million end of FY20. 

Your company also got back to paying dividend to 

shareholders after a long gap of 14 Years with an 

interim dividend of 10% in February 2021 followed by 

the Board of Directors recommending a final 

dividend of 5%, which is subject to your approval in 

the upcoming Annual General Meeting. Thereby a 

total dividend of 15%.  

Here are a few other financial highlights I wanted to 

draw your attention to:

Other Financial Highlights of 

FY2020-21

• Our EBITDA grew 4.6% to ₹ 985 million in FY21 from 

₹ 942 million in FY20.

• Diluted Earnings Per Share is ₹ 0.94 per share in 

FY21 as against a loss of ₹ 4.94 per share in FY20

• Cash flow conversion (EBITDA to operating cash 

flow conversion) has been impressive at 92.3% and 

Subex Annual Report 2020-21

20

We will continue to 
make investments 
in new areas as 
these investments 
will help us identify 
the next set of 
products which will 
help us grow faster 
and also take our 
products and 
solutions to 
verticals outside of 
telecom.  

Free Cash Flow at ₹ 824 million. During 
FY20, our cash flow conversion was 
70.3% and Free Cash Flow was ₹ 627 
million.

• Days Sales Outstanding (DSO) on trade 
receivables improved from 92 days in 
FY20 to 90 days in FY21.

Other sections of this annual report 
highlight the initiatives and activities 
taken up by Subex in our effort to be 
responsible corporate citizens. We 
remain dedicated to enhancing 
transparency and to maintain disclosure 
to shareholders through various 
additional disclosures such as Board’s 
Report, Management Discussion and 
Analysis, Consolidated and Standalone 
Ind-AS financials and Shareholder’s 
Information.

Strategic Highlights of 
FY2020-21

• We are excited with the launch of 
HyperSense our new augmented 

analytics platform that helps enterprises 
make faster, better decisions by 
leveraging Artificial Intelligence (AI) 
across the data value chain. Hypersense 
helps democratize AI across 
enterprises, it contains all the 
Augmented Analytics capabilities 
enterprises need in one flexible and 
modular platform. Its unique no-code 
capabilities allow users without a 
knowledge of coding to easily 
aggregate data from disparate sources, 
turn data into insights by building, 
interpreting, and tuning AI models, and 
effortlessly share their findings across 
the organization. 

• With HyperSense your company will 
transition from a traditional on-prem 
License, Support business and revenue 
model to a Platform based SaaS 
company. Your company will start 
transitioning to a subscription-based 
revenue from our existing license, 
implementation, and support revenues. 
We will continue to keep you updated 
on the progress we are making in this 
important transition. As our Horizon 2 
and 3 products like IOT-OT Security, 
IDcentral start scaling, the revenue 
models for these products are also 
subscription/device/API pull based. This 
will help your company further 
strengthen its position as a SaaS based 
product company.  

• We continue to make good progress 
and make investments in our new areas 
like IOT-OT Security, Analytics, 
IDcentral as part of our Horizon 2 & 3 
strategic focus areas. There are more 
updates on the progress your company 
is making on these areas in rest of this 
annual report.   

• During the year your company carried 
out a strategic re-organization and 
centralized certain key Sales and 
Business support functions into the 
listed entity, to drive better efficiencies 
of scale and overall operations.

Outlook for FY2021-22

• Looking forward in FY22, we expect 
customer demand for digital and 
transformational services as they invest 
into data and cloud-enabled solutions. 
HyperSense our new augmented 

analytics platform, will enable us offer 
cloud enabled solutions by using low 
code AI and data analytics. We are also 
working to transition all our existing 
products of Business Assurance, Fraud 
Management, Partner Settlement on 
to this platform, so that our customers 
can experience the full benefits of the 
digital transformation the platform 
can help exploit and drive business 
benefits to our customers.  

• HyperSense as a platform will also 
help us to solve business problems of 
customers in verticals outside of 
Telecom and thereby addressing a 
larger market.  

• In FY22 your company is expecting to 
grow revenues in double digits. 
Historically Subex Q1 revenues have 
always been a little weaker and hence 
we expect that to continue in Q1 of 
FY22 as well, but we hope to step up 
pace in the rest of the quarters to help 
us meet our expected revenue growth 
for the year.  Will continue to focus on 
running the operations of the 
company efficiently so that we 
continue to maintain and improve our 
overall operating margins. 

• As called out earlier we will continue 
to make investments in new areas 
called out under Horizon 2 & 3, as 
these investments will help us identify 
the next set of products which will 
help us grow faster and also take our 
products and solutions to verticals 
outside of telecom.  

Our success has been possible due to 
the outstanding efforts of our Finance 
and Procurement team at Subex that I 
am so honored and proud to lead. The 
past year has been extremely 
challenging to all our teams, and they 
have stepped up to the challenges of 
remote working and ensured they do 
not drop the ball on any of our core 
operations and strategic initiatives we 
had called out at the beginning of the 
year.  I thank all the Subexians, Clients, 
Investors, Bankers, Auditors and 
Advisors for their trust and support to 
us and gratefully acknowledge their 
contribution in working towards our 
vision of being a global leader in 
Digital Trust.

21

Subex Annual Report 2020-21

The Future is in
Collaboration and 
Partnerships

A conversation with

Suresh Chintada, Chief Technology Officer

It is very important for businesses today to keep 
pace with technology, and this holds true for 
Subex as well. Today, Subex has pushed its 
products and solutions ahead of the 
technological trends with the use of emerging 
technologies like Artificial Intelligence and 
Blockchain. Through its startups like IDcentral, 
the company has also pioneered the use of 
digital identity management and AI in analytics.

Recently, Subex unveiled Its latest no-code 
augmented analytics platform ‘HyperSense’, 
which allows organizations to make the best 
use of cloud native micro-services 
architectures through its studio-based 
approach. HyperSense is the fruition of Subex’s 
vision to democratize AI and to enable 
enterprises to easily infuse AI into their business 
decisions.

To put the above into context, Our CTO, Suresh 
Chintada, discusses the roadmap of our 
25-year-old startup. Through this interview you 
will learn why Subex is at the forefront of the 
5G revolution and what the future holds for the 
company. Here are the excerpts:

Give us a quick peek into the evolution of 
technology at Subex?

For Subex, since the very beginning, our core 
customer base has been the telecom segment. 
Anyone who has ever worked in the telecom 
space can testify that telcos have access to a 
vast amount of data, probably the largest 
across any industry. This vast dataset holds 
significant amount of insights, opportunities 
and red flags. But the challenge comes from 
leveraging this data. Towards this, Subex has 
been partnering and co-creating with our 
customers by leveraging data to solve complex 
issues such as maximizing revenue, preventing 
revenue leakages, combatting fraud, Capex and 
network optimization etc. We have been 
leveraging our expertise in data engineering 
and dealing with the large-scale data, even 
before big data became a mainstream word. To 
put it simply, we understand analytics.

Over the years the software that we offered 
was largely built for on-prem deployment with 
traditional relational databases and as the 
technology progressed, we adopted Hadoop as 
a platform and made innovations around big 
data. 

Today, with rapid digitalization of enterprises 
and CSPs journey towards becoming a digital 
telco, we are now seeing an increased adoption 

and performance, which are at the heart of 

studio-based architecture. 

and migration to cloud infrastructures. 

Moreover, the increasing maturity of AI 

and ML practices and their move towards 

mainstream to solve complex problems, 

provided us with an opportunity to move 

to a larger playing field. Customers today 

want control in their hands to choose their 

best course of action to solve their 

problems. This led us to go back to the 

drawing board and on one hand, reimagine 

the way we were serving our customers 

and on the other, reimagine how our 

customer will be conducting business in 

the future.

The need of the hour was to go beyond a 

traditional software license-based model; 

deliver the value in a much shorter cycles 

of innovation; equip customers to make 

better and efficient decisions using the 

data they already have and bring the data 

to life using bleeding edge advanced data 

science and AI/ML techniques. Of course, 

what was imperative, was to successfully 

achieve the above while keeping the basic 

tenets of security, scalability, affordability 

our Digital Trust vision. In summary, at 

Subex our endeavor is to help our 

customers cross the chasm of using AI 

capabilities to get a disproportionate 

advantage, despite the harsh realities of 

lack of data science skills. 

The resultant of this is HyperSense, our 

new platform, built on open cloud native 

micro services architecture which makes 

things composable. With a studio-based 

approach, HyperSense now puts the 

solution in the hands of the customer.

You recently announced the launch of 

HyperSense - an augmented analytics 

platform. Could you please brief about the 

capabilities of HyperSense?

solve different problems, be it, churn 

management or campaign management. 

All the complexity also requires CSPs to 

constantly upgrade in-house skills, which 

comes at a cost. To aggravate the 

challenges, they work with siloed datasets 

leading to suboptimal solutions. 

What HyperSense provides is a robust way 

to handle data at the fundamental layer, 

where it helps aggregate and organize the 

data for an enterprise, to ensure value to 

insights. The most important thing for 

enterprises is to move data from silos into 

adding value to the bottom-line. 

HyperSense facilitates this data journey by 

organizing data into a highly composable 

HyperSense, as part of our initial offering, 

has five studios which we think is essential 

to solve any end-to-end use case. The Data 

Management studio handles data 

governance aspects like curation of data, 

cleaning of data and finally validating it and 

putting the data in the warehouse. 

The Business Modeling studio helps in 

codifying business rules that can run on 

the data. It will simulate business processes 

to aggregate performance. It will help in 

segregation, filtering, comparison, 

enrichment, and augmentation of the data. 

The AI Studio provides all the smarts to 

make decisions smarter, profitable and 

agile. We have codified a plethora of AI/ML 

easy drag and drop capabilities. It 

minimizes the need for expensive data 

scientists or data science skills to solve 

very regular problems that occur in a 

business operation. 

The Business Intelligence Studio offers 

drag and drop features to explore, analyze 

and visualize complex datasets. This studio 

supports contextual drilldowns, along with 

slicing and dicing capabilities. It allows you 

to understand the operations completely. 

Today CSPs need a plethora of solutions to 

techniques and made them available with 

 
It is very important for businesses today to keep 

pace with technology, and this holds true for 

Subex as well. Today, Subex has pushed its 

products and solutions ahead of the 

technological trends with the use of emerging 

technologies like Artificial Intelligence and 

Blockchain. Through its startups like IDcentral, 

the company has also pioneered the use of 

digital identity management and AI in analytics.

Recently, Subex unveiled Its latest no-code 

augmented analytics platform ‘HyperSense’, 

which allows organizations to make the best 

use of cloud native micro-services 

architectures through its studio-based 

approach. HyperSense is the fruition of Subex’s 

vision to democratize AI and to enable 

enterprises to easily infuse AI into their business 

decisions.

To put the above into context, Our CTO, Suresh 

Chintada, discusses the roadmap of our 

25-year-old startup. Through this interview you 

will learn why Subex is at the forefront of the 

5G revolution and what the future holds for the 

company. Here are the excerpts:

Give us a quick peek into the evolution of 

technology at Subex?

For Subex, since the very beginning, our core 

customer base has been the telecom segment. 

Anyone who has ever worked in the telecom 

space can testify that telcos have access to a 

vast amount of data, probably the largest 

across any industry. This vast dataset holds 

significant amount of insights, opportunities 

and red flags. But the challenge comes from 

leveraging this data. Towards this, Subex has 

been partnering and co-creating with our 

customers by leveraging data to solve complex 

issues such as maximizing revenue, preventing 

revenue leakages, combatting fraud, Capex and 

network optimization etc. We have been 

leveraging our expertise in data engineering 

and dealing with the large-scale data, even 

before big data became a mainstream word. To 

put it simply, we understand analytics.

Over the years the software that we offered 

was largely built for on-prem deployment with 

traditional relational databases and as the 

technology progressed, we adopted Hadoop as 

a platform and made innovations around big 

data. 

Today, with rapid digitalization of enterprises 

and CSPs journey towards becoming a digital 

telco, we are now seeing an increased adoption 

Subex Annual Report 2020-21

22

and migration to cloud infrastructures. 
Moreover, the increasing maturity of AI 
and ML practices and their move towards 
mainstream to solve complex problems, 
provided us with an opportunity to move 
to a larger playing field. Customers today 
want control in their hands to choose their 
best course of action to solve their 
problems. This led us to go back to the 
drawing board and on one hand, reimagine 
the way we were serving our customers 
and on the other, reimagine how our 
customer will be conducting business in 
the future.

The need of the hour was to go beyond a 
traditional software license-based model; 
deliver the value in a much shorter cycles 
of innovation; equip customers to make 
better and efficient decisions using the 
data they already have and bring the data 
to life using bleeding edge advanced data 
science and AI/ML techniques. Of course, 
what was imperative, was to successfully 
achieve the above while keeping the basic 
tenets of security, scalability, affordability 
and performance, which are at the heart of 
our Digital Trust vision. In summary, at 
Subex our endeavor is to help our 
customers cross the chasm of using AI 
capabilities to get a disproportionate 
advantage, despite the harsh realities of 
lack of data science skills. 

The resultant of this is HyperSense, our 
new platform, built on open cloud native 
micro services architecture which makes 
things composable. With a studio-based 
approach, HyperSense now puts the 
solution in the hands of the customer.

You recently announced the launch of 
HyperSense - an augmented analytics 
platform. Could you please brief about the 
capabilities of HyperSense?

Today CSPs need a plethora of solutions to 
solve different problems, be it, churn 
management or campaign management. 
All the complexity also requires CSPs to 
constantly upgrade in-house skills, which 
comes at a cost. To aggravate the 
challenges, they work with siloed datasets 
leading to suboptimal solutions. 

What HyperSense provides is a robust way 
to handle data at the fundamental layer, 
where it helps aggregate and organize the 
data for an enterprise, to ensure value to 

At Subex our endeavor is to help 

our customers cross the chasm of 

using AI capabilities to get an 

unfair advantage, despite the 

harsh realities of lack of data 

science skills or long tail cycles. 

insights. The most important thing for 
enterprises is to move data from silos into 
adding value to the bottom-line. 
HyperSense facilitates this data journey by 
organizing data into a highly composable 
studio-based architecture. 

HyperSense, as part of our initial offering, 
has five studios which we think is essential 
to solve any end-to-end use case. The Data 
Management studio handles data 
governance aspects like curation of data, 
cleaning of data and finally validating it and 
putting the data in the warehouse. 

The Business Modeling studio helps in 
codifying business rules that can run on 
the data. It will simulate business processes 
to aggregate performance. It will help in 
segregation, filtering, comparison, 
enrichment, and augmentation of the data. 

The AI Studio provides all the smarts to 
make decisions smarter, profitable and 
agile. We have codified a plethora of AI/ML 
techniques and made them available with 
easy drag and drop capabilities. It 
minimizes the need for expensive data 
scientists or data science skills to solve 
very regular problems that occur in a 
business operation. 

The Business Intelligence Studio offers 
drag and drop features to explore, analyze 
and visualize complex datasets. This studio 
supports contextual drilldowns, along with 
slicing and dicing capabilities. It allows you 
to understand the operations completely. 

The Process Automation Studio 
essentially does the closed- loop 
feedback and ensures agility by having 
a micro-services workflow engine and 
helps in visualization, operations and 
reporting. The process automation 
studio facilitates collaboration with 
stakeholders in the organization for 
effective case issues and resolution. 

We are fascinated with AI and ML, 
where are we on that journey?

Subex started on the path of AI/ML a 
couple of years back. If you see the 
emergence of AI, over the last five 
years, it has taken a new shape. It has 
become a lot more affordable and there 
are a lot more tools and technologies 
available. We have realized that a lot of 
enterprises have gone down the path of 
AI and have started to drive down some 
of their investments because they were 
not seeing any advantages from the 
technology, especially in terms of ROI. 
The lack of ROI from analytics projects 
has caused enterprises to drive down 
some of their AI investments.

To enable businesses to understand the 
benefits of AI we have set up AI Labs, 
which helps us to experiment with AI. 
Through our AI Labs our customers and 
partners can experiment before 
deploying AI commercially. So, we 
started picking up problems that are 
important for a customer and started 
putting them through the labs, and this 

It is very important for businesses today to keep 

pace with technology, and this holds true for 

Subex as well. Today, Subex has pushed its 

products and solutions ahead of the 

technological trends with the use of emerging 

technologies like Artificial Intelligence and 

Blockchain. Through its startups like IDcentral, 

the company has also pioneered the use of 

digital identity management and AI in analytics.

Recently, Subex unveiled Its latest no-code 

augmented analytics platform ‘HyperSense’, 

which allows organizations to make the best 

use of cloud native micro-services 

architectures through its studio-based 

approach. HyperSense is the fruition of Subex’s 

vision to democratize AI and to enable 

enterprises to easily infuse AI into their business 

decisions.

To put the above into context, Our CTO, Suresh 

Chintada, discusses the roadmap of our 

25-year-old startup. Through this interview you 

will learn why Subex is at the forefront of the 

5G revolution and what the future holds for the 

company. Here are the excerpts:

Give us a quick peek into the evolution of 

technology at Subex?

For Subex, since the very beginning, our core 

customer base has been the telecom segment. 

Anyone who has ever worked in the telecom 

space can testify that telcos have access to a 

vast amount of data, probably the largest 

across any industry. This vast dataset holds 

significant amount of insights, opportunities 

and red flags. But the challenge comes from 

leveraging this data. Towards this, Subex has 

been partnering and co-creating with our 

customers by leveraging data to solve complex 

issues such as maximizing revenue, preventing 

revenue leakages, combatting fraud, Capex and 

network optimization etc. We have been 

leveraging our expertise in data engineering 

and dealing with the large-scale data, even 

before big data became a mainstream word. To 

put it simply, we understand analytics.

Over the years the software that we offered 

was largely built for on-prem deployment with 

traditional relational databases and as the 

technology progressed, we adopted Hadoop as 

a platform and made innovations around big 

data. 

Today, with rapid digitalization of enterprises 

and CSPs journey towards becoming a digital 

telco, we are now seeing an increased adoption 

and performance, which are at the heart of 

studio-based architecture. 

and migration to cloud infrastructures. 

Moreover, the increasing maturity of AI 

and ML practices and their move towards 

mainstream to solve complex problems, 

provided us with an opportunity to move 

to a larger playing field. Customers today 

want control in their hands to choose their 

best course of action to solve their 

problems. This led us to go back to the 

drawing board and on one hand, reimagine 

the way we were serving our customers 

and on the other, reimagine how our 

customer will be conducting business in 

the future.

The need of the hour was to go beyond a 

traditional software license-based model; 

deliver the value in a much shorter cycles 

of innovation; equip customers to make 

better and efficient decisions using the 

data they already have and bring the data 

to life using bleeding edge advanced data 

science and AI/ML techniques. Of course, 

what was imperative, was to successfully 

achieve the above while keeping the basic 

tenets of security, scalability, affordability 

our Digital Trust vision. In summary, at 

Subex our endeavor is to help our 

customers cross the chasm of using AI 

capabilities to get a disproportionate 

advantage, despite the harsh realities of 

lack of data science skills. 

The resultant of this is HyperSense, our 

new platform, built on open cloud native 

micro services architecture which makes 

things composable. With a studio-based 

approach, HyperSense now puts the 

solution in the hands of the customer.

You recently announced the launch of 

HyperSense - an augmented analytics 

platform. Could you please brief about the 

capabilities of HyperSense?

solve different problems, be it, churn 

management or campaign management. 

All the complexity also requires CSPs to 

constantly upgrade in-house skills, which 

comes at a cost. To aggravate the 

challenges, they work with siloed datasets 

leading to suboptimal solutions. 

What HyperSense provides is a robust way 

to handle data at the fundamental layer, 

where it helps aggregate and organize the 

data for an enterprise, to ensure value to 

insights. The most important thing for 

enterprises is to move data from silos into 

adding value to the bottom-line. 

HyperSense facilitates this data journey by 

organizing data into a highly composable 

HyperSense, as part of our initial offering, 

has five studios which we think is essential 

to solve any end-to-end use case. The Data 

Management studio handles data 

governance aspects like curation of data, 

cleaning of data and finally validating it and 

putting the data in the warehouse. 

The Business Modeling studio helps in 

codifying business rules that can run on 

the data. It will simulate business processes 

to aggregate performance. It will help in 

segregation, filtering, comparison, 

enrichment, and augmentation of the data. 

The AI Studio provides all the smarts to 

make decisions smarter, profitable and 

agile. We have codified a plethora of AI/ML 

easy drag and drop capabilities. It 

minimizes the need for expensive data 

scientists or data science skills to solve 

very regular problems that occur in a 

business operation. 

The Business Intelligence Studio offers 

drag and drop features to explore, analyze 

and visualize complex datasets. This studio 

supports contextual drilldowns, along with 

slicing and dicing capabilities. It allows you 

to understand the operations completely. 

Today CSPs need a plethora of solutions to 

techniques and made them available with 

23

Subex Annual Report 2020-21

has helped us to build up our 
competency in addressing issues 
through AI. We also took a conscious 
decision to incorporate an AI-first 
approach for every product that we put 
out in the market. This is a fundamental 
shift in how we conceptualize products 
today. 

We also went through the journey of 
building the right competencies and 
hiring the top talent in the data science 
space across the last two years. We 
have recently been identified as the 
15th among Top 50 Best Places for 
Data Scientist to Work in India, by 
Analytics India Magazine. 

Give us few insights into your 
technology labs and virtual start-ups. 
How is it helping Subex to come out 
with innovative products and solutions?

At Subex, we are constantly working on 
creating an innovation pipeline of 
products and solutions. What we have 
done is create a framework or a 
container to house all these 
innovations. So, we do have an internal 
virtual start-up ecosystem that enables 
the tech entrepreneurs within the 
company to lead with an idea and solve 
problems at scale and take it to the 
market. This has helped us launch new 
solutions which solve very intriguing 
business problems. Our anomaly 
detection solution is an early example. 
The solution helps in detecting 
anomalies in any data stream. For 
example, a company can find out the 
type of attacks on its payment gateway 
and how the nature of these attacks 
changes over time. This gives power to 
the enterprise to protect themselves. 

We have a solution called the Capacity 
Management, which is an AI enabled 
network investment planning solution. 
We also have IDcentral, which is a 
consent first identity and access 
management solution to help 
organizations leverage data while 
protecting customer privacy. 

Apart from these, we also have 
technology solutions which we are 
incubating in the form of prototypes.  
and are working with our customers 
and partners towards creating 

solutions, for example a revenue 
reconciliation solution using 
Blockchain technology, and liveness 
detection using Deep Learning etc, So, 
there are several experiments 
happening in our organization.

Can you tell me some of the works 
Subex is doing around the Blockchain 
space and how is this going to evolve in 
the next few years?

Blockchain may bring the benefit of 
immutable trust and is a key bet for 
Subex. As far as tech trends go, the last 
year has been an unparalleled 
whirlwind of next-generation 
developments; it’s also been seminal 
for blockchain. From cryptocurrencies 
to tracking vaccines, DLT is having its 
day and the trend is gaining pace in 
telecoms too.

By 2023, it is expected that blockchain’s 
use in telecoms will be worth $993.8 
million, following a compound annual 

By 2023, it is 

expected that 

blockchain’s use 

in telecoms will 

be worth $993.8 

million, following 

a compound 

annual growth 

rate (CAGR) of 

84.4% since 2018

growth rate (CAGR) of 84.4% since 
2018

Subex’s move into blockchain was a 
natural progression and our 
participation in the blockchain tech 
space is essentially moderated by our 
vision of enabling trust in the digital 
ecosystems. 

At Subex, digital trust has three 
components: the “non-negotiable” 
foundation layer of risk management; 
the “sustenance layer” that binds 
identity and security; and the 
strategic layer, which creates 
competitive advantage and supports 
brand reputation elements. Our view 
is that, on the three-point trust scale, 
blockchain is a layer three 
technology; that is, it can enhance 
brand reputation by delivering the 
immutable trust required in 
transactions.

There are exciting possibilities for 
blockchain adoption in the telco 
space. The immediate blockchain use 
cases that telcos can leverage dealer 
management, margin management 
and data governance. And it does not 
stop there. The decentralized, 
trust-based ecosystem of the future 
– as envisioned by us– can even
deliver greater value for telcos
transitioning to digital players.

In 2019, the ITW Global Leaders’ 
Forum named Subex as one of 10 
technology provider partners 
supporting the Communications 
Business Automation Network, and 
today we participate in several telco 
forums where industry use cases are 
discussed. We are also a member of 
RAG Wangiri Blockchain Consortium, 
working with partners to develop 
real-time industry threat intelligence 
on fraud by utilizing blockchain.

With digitalisation in full swing, the 
outlook for blockchain is strong. Last 
year, IDC forecast global spending on 
the tech could reach $17.9 billion in 
2024, up from $4.1 billion in 2020. 
However, this will not be driven by 
telcos alone and IDC says the growth 
will predominantly stem from 
manufacturing and banking.

It is very important for businesses today to keep 

pace with technology, and this holds true for 

Subex as well. Today, Subex has pushed its 

products and solutions ahead of the 

technological trends with the use of emerging 

technologies like Artificial Intelligence and 

Blockchain. Through its startups like IDcentral, 

the company has also pioneered the use of 

digital identity management and AI in analytics.

Recently, Subex unveiled Its latest no-code 

augmented analytics platform ‘HyperSense’, 

which allows organizations to make the best 

use of cloud native micro-services 

architectures through its studio-based 

approach. HyperSense is the fruition of Subex’s 

vision to democratize AI and to enable 

enterprises to easily infuse AI into their business 

decisions.

To put the above into context, Our CTO, Suresh 

Chintada, discusses the roadmap of our 

25-year-old startup. Through this interview you 

will learn why Subex is at the forefront of the 

5G revolution and what the future holds for the 

company. Here are the excerpts:

Give us a quick peek into the evolution of 

technology at Subex?

For Subex, since the very beginning, our core 

customer base has been the telecom segment. 

Anyone who has ever worked in the telecom 

space can testify that telcos have access to a 

vast amount of data, probably the largest 

across any industry. This vast dataset holds 

significant amount of insights, opportunities 

and red flags. But the challenge comes from 

leveraging this data. Towards this, Subex has 

been partnering and co-creating with our 

customers by leveraging data to solve complex 

issues such as maximizing revenue, preventing 

revenue leakages, combatting fraud, Capex and 

network optimization etc. We have been 

leveraging our expertise in data engineering 

and dealing with the large-scale data, even 

before big data became a mainstream word. To 

put it simply, we understand analytics.

Over the years the software that we offered 

was largely built for on-prem deployment with 

traditional relational databases and as the 

technology progressed, we adopted Hadoop as 

a platform and made innovations around big 

data. 

Today, with rapid digitalization of enterprises 

and CSPs journey towards becoming a digital 

telco, we are now seeing an increased adoption 

and performance, which are at the heart of 

studio-based architecture. 

and migration to cloud infrastructures. 

Moreover, the increasing maturity of AI 

and ML practices and their move towards 

mainstream to solve complex problems, 

provided us with an opportunity to move 

to a larger playing field. Customers today 

want control in their hands to choose their 

best course of action to solve their 

problems. This led us to go back to the 

drawing board and on one hand, reimagine 

the way we were serving our customers 

and on the other, reimagine how our 

customer will be conducting business in 

the future.

The need of the hour was to go beyond a 

traditional software license-based model; 

deliver the value in a much shorter cycles 

of innovation; equip customers to make 

better and efficient decisions using the 

data they already have and bring the data 

to life using bleeding edge advanced data 

science and AI/ML techniques. Of course, 

what was imperative, was to successfully 

achieve the above while keeping the basic 

tenets of security, scalability, affordability 

our Digital Trust vision. In summary, at 

Subex our endeavor is to help our 

customers cross the chasm of using AI 

capabilities to get a disproportionate 

advantage, despite the harsh realities of 

lack of data science skills. 

The resultant of this is HyperSense, our 

new platform, built on open cloud native 

micro services architecture which makes 

things composable. With a studio-based 

approach, HyperSense now puts the 

solution in the hands of the customer.

You recently announced the launch of 

HyperSense - an augmented analytics 

platform. Could you please brief about the 

capabilities of HyperSense?

solve different problems, be it, churn 

management or campaign management. 

All the complexity also requires CSPs to 

constantly upgrade in-house skills, which 

comes at a cost. To aggravate the 

challenges, they work with siloed datasets 

leading to suboptimal solutions. 

What HyperSense provides is a robust way 

to handle data at the fundamental layer, 

where it helps aggregate and organize the 

data for an enterprise, to ensure value to 

insights. The most important thing for 

enterprises is to move data from silos into 

adding value to the bottom-line. 

HyperSense facilitates this data journey by 

organizing data into a highly composable 

HyperSense, as part of our initial offering, 

has five studios which we think is essential 

to solve any end-to-end use case. The Data 

Management studio handles data 

governance aspects like curation of data, 

cleaning of data and finally validating it and 

putting the data in the warehouse. 

The Business Modeling studio helps in 

codifying business rules that can run on 

the data. It will simulate business processes 

to aggregate performance. It will help in 

segregation, filtering, comparison, 

enrichment, and augmentation of the data. 

The AI Studio provides all the smarts to 

make decisions smarter, profitable and 

agile. We have codified a plethora of AI/ML 

easy drag and drop capabilities. It 

minimizes the need for expensive data 

scientists or data science skills to solve 

very regular problems that occur in a 

business operation. 

The Business Intelligence Studio offers 

drag and drop features to explore, analyze 

and visualize complex datasets. This studio 

supports contextual drilldowns, along with 

slicing and dicing capabilities. It allows you 

to understand the operations completely. 

Today CSPs need a plethora of solutions to 

techniques and made them available with 

Subex Annual Report 2020-21

24

In short, blockchain – much like 
communications – will be the force 
multiplier across multiple industries.

We pride ourselves with industry 
partnerships and associations with 
technology forums, explain why those 
partnerships are bleeding edge for the 
future?

Partners and industry associations are 
crucial to the grow and push the 
business forward, through driving 
development, co-creating 
customer-centered approaches, and 
winning new markets. We essentially 
look at two types of partnerships. One 
is our technology alliances, and the 
other one is Business Alliances. In 
terms of the first aspect, we look for 
industry partnerships, primarily with 
the intention to provide solutions to 
our customers and accelerate 
outcomes. Today we have 
partnerships with public cloud 
providers which are strategic as we 
evolve HyperSense and look to 
strengthen our technology stack.

On the solution side, we collaborate 
with several partners, OSIs, boutique 
players etc to create a synergy and 
work on the optimal solution for our 
customers. 

On the other side we are part of 
industry forums where we mainly 
drive thought leadership, and address 
industry problems. We are members 
of industry-leading forums, such as 
GSMA, CFCA, and RAG. These industry 
bodies meet periodically to discuss 
the current trends and issues around 
the topics of business assurance, 
fraud and security and come out with 
best practices to address the 
challenges faced by telcos Recently, 
we joined hands with the O-RAN 
alliance and TMForum (TMF). TMF is 
the most recognized global industry 
association in our space, that drives 
collaboration and collective 
problem-solving to maximize 
business success. With this 
membership, we are now part of an 
alliance of 850+ global companies 
and 90,000+ professionals, working 
together to break down technology 
and cultural barriers between digital 

Teams with the best ideas are 

given funding, mentorship, 

and time off from their regular 

job functions to make their 

ideas a reality.

service providers, technology 
suppliers, consultancies, and systems 
integrators.  In line with our approach 
to building world class products, we 
will actively look at TMF driven Open 
Digital Framework/Open Digital 
Architecture guidelines to make our 
products and solutions offerings more 
robust and industry complaint. The 
O-RAN alliance will provide us with a 
platform to work on use cases 
leveraging our ML-based advanced 
network analytics solution to help 
drive innovation in the radio access 
network domain.

Could you please give us insights 
about the R&D cycle in our company?

In an age of rapid disruption, 
continuous innovation is the only way 
forward and to stay innovative, it is 
important to have a start-up mindset. 
At Subex, we have personally 
experienced success that comes from 
this mindset. Teams with the best 
ideas are given funding, mentorship, 
and time off from their regular job 
functions to make their ideas a reality. 
We will continue to incubate several 
startups and continue our spend on 
R&D to come out with products and 
solutions that will help our customers 
to stay ahead in their digital 
transformation journey. 

Your thoughts on the kind of talent 
need to veer Subex into the future in 
terms of technology?

We will continue to hire top talent 
wherever we see a role fitment. Given 

the direction that Subex is taking, 
our current talent pool lies in the 
cloud space, towards cloud 
infrastructure, specifically for 
cloud-native development. On 
the other side hiring investments 
are also directed towards building 
further competencies around 
AI/ML; an area where we are 
expanding and up-scaling. This 
includes data scientists, data 
engineers, folks with AI/ML or 
Deep Learning skills, etc. Of 
course, as part of this journey UI 
UX and customer centricity is at 
the core, and we are looking for 
the top talent in those areas as 
well. Beyond these, we will 
continue to look out for 
programmers and OSEs, technical 
architects and product 
management talent. 

Along with hiring top talents, we 
are also looking to upscale 
organically where upskilling and 
reskilling our current Subexians 
plays an important role. We have 
a very comprehensive Learning 
Management System (LMS) in 
place. Hence, all our engineers 
can get certified in certain skills 
that are important for us. We have 
also partnered with some of the 
industry's best MOOC providers. 
We also have a robust career 
architecture in place which helps 
Subexians at different levels to 
look at and reflect where they are 
on their career path and identify 
growth areas to move up the 
ladder.

 
25

Subex Annual Report 2020-21

IDcentral: 
The Platform for 
Identity Analytics, 
Verification-
as-a-Service and 
On-boarding 

A conversation with

Shiva Shankar Naga Roddam, 
Whole-Time Director & 
Chief Operating Officer

Safeguarding Digital Journeys

Even as COVID -19 slammed the brakes on 
in-person interactions across the globe, it 
simultaneously accelerated the virtualization of 
working models. Everything that was online was 
accessible; anything that was not, lagged behind. 
In response, companies have raced to support and 
retain their customers by providing digital 
capabilities and online experience at a speed that 
was previously unimaginable. As the digital 
economy amplifies on a global level, seamless 
online transactions are penetrating communities 
all over the world. But with this, there is a growing 
threat of probable frauds too. To combat this, 
online businesses realize they must build 
meaningful digital relationships with their 
customers based on trust. With tools like digital 
identity authentication, businesses can foster 
more transactions, build brand loyalty, and 
improve company reputations with their 
customers.

Shankar Roddam, the WTD & COO of Subex, 
explains how IDcentral is part of the new age API 
economy, and how it can strengthen the digital 
ecosystems of telcos, e-commerce, fintech, and 
other industries. 

Imagine a world where two or three companies, in 
completely different fields, work together to 
benefit the consumer. A decade or so ago these 
were novel partnerships, done mostly for the 
optics than for the impact. But, with Application 
Programming Interface (API), two companies, and 
their applications, connect with each other to use 
data for common services and benefits for their 
customers. This technology-led economy is real, 
everything from ecommerce to telecom to fintech 
to food delivery uses APIs to work with each other. 

Subex is betting on this economy with its internal 
startup IDcentral, which will help telcos to 
monetize data without compromising on 
regulations or privacy. The platform (IDcentral) will 
usher in an era of new revenue streams for the 
telco and their partners. IDcentral will helps its 
customers verify and onboard users by using 
disparate data sets. 

“We believe verification, validation will continue to 
grow as businesses as the world needs such 
services. For us, the opportunity is big because 
telcos are custodians of the largest data sets today 
and when things go digital, verifying and validating 
identity becomes even more critical. This means 
every industry will require data. Startups in 

ecommerce, retail and distribution 

which has come together with a bank 

have shot up like anything and 

to roll out a few products. By using 

everyone starts their engagement by 

data together both parties win 

onboarding a customer. All of this 

customers and make margins on the 

means that there are more and more 

products. “We can help them with 

requirements for the identity to be 

KYC, liveliness detection, anti-money 

verified,” says Shankar Roddam, the 

laundering, onboarding and bring in a 

WTD & COO of Subex.

database for identifying customers 

faster. So we can solve multiple 

IDcentral is a platform that aggregates 

problems for multiple companies. We 

data from government, telcos and 

other sources. It uses this data to 

are like a lego block where we can 

add value to our customers by 

power identity verification, identity 

bringing in various solutions like 

analytics, and credit verifications, 

IDcentral in combination with our IoT 

which are important for things like 

solutions,’’ says Shankar.

information can be used to solve a 

solutions faster. 

financial inclusion too. Identity 

analytics can also be used to 

determine the credit score of the 

person. These however is just one 

such example of how identity 

large problem like financial inclusion 

or enabling trusted commerce.

“The clear path in all the use cases 

with our clients was onboarding. It 

came out as a significant problem 

That’s why Subex believes in moving 

faster with the API economy. 

IDcentral provides APIs to customers 

and it has enabled them to work on 

“It is the way forward and I strongly 

endorse this future. Subex will talk 

about platforms and APIs going 

forward. When we launched IDcentral 

we thought we had to evangelize the 

statement for clients. There are two 

concept first, and we thought we 

problem statements here for our 

would have to create awareness 

clients: firstly they want to know if the 

about its benefits. However, all 

person they are talking to, as a 

new-age tech companies today 

potential client, is actually the same 

already use the platform and API 

person and a legitimate customer. 

approach. We were pleasantly 

Secondly, the client wants to influence 

surprised with the readiness of the 

the customer journey where they can 

market for such a service. The cloud 

leverage identity analytics. 

is a game-changer. It opens up so 

Onboarding is a key challenge and 

many possibilities. Our customers can 

relevant across industries including 

get the accuracy, efficiency, and 

e-commerce, and fintech,” says 

quick response time they are seeking. 

Shankar.

The API revolution

According to Deloitte, the API 

revolution is upon us, public APIs have 

doubled making the revolution 

pervasive. From telecommunications, 

media to finance, travel and tourism, 

and real estate, everything is defined 

by APIs. States and Nations are making 

budget, public works, crime, legal, and 

other agency data and services 

available through initiatives such as 

the US Food and Drug Administration’s 

open FDA API program.  

Today platforms and APIs are table 

stakes,” says Shankar.   

With APIs, Subex is going after 

identity and on-boarding which is a 

$1 billion dollar market and growing 

at 30 percent every year. Subex’s 

clients are coming back to the 

company with several new use cases, 

on the API economy model, and they 

want Subex to solve several 

problems. 

“The IDcentral team works as a lean 

startup, and we have brought in 

people from domains such as identity 

and credit lending to manage the 

business into the new era,” says 

Let us substantiate this with an 

example. Subex has a client, a telco, 

Shankar.

 
Subex is going after 
identity and 
on-boarding which 
is a $1 billion dollar 
market and 
growing at 30 
percent every year

Subex Annual Report 2020-21

26

ecommerce, retail and distribution 
have shot up like anything and 
everyone starts their engagement by 
onboarding a customer. All of this 
means that there are more and more 
requirements for the identity to be 
verified,” says Shankar Roddam, the 
WTD & COO of Subex.

IDcentral is a platform that aggregates 
data from government, telcos and 
other sources. It uses this data to 
power identity verification, identity 
analytics, and credit verifications, 
which are important for things like 
financial inclusion too. Identity 
analytics can also be used to 
determine the credit score of the 
person. These however is just one 
such example of how identity 
information can be used to solve a 
large problem like financial inclusion 
or enabling trusted commerce.

“The clear path in all the use cases 
with our clients was onboarding. It 
came out as a significant problem 
statement for clients. There are two 
problem statements here for our 
clients: firstly they want to know if the 
person they are talking to, as a 
potential client, is actually the same 
person and a legitimate customer. 
Secondly, the client wants to influence 
the customer journey where they can 
leverage identity analytics. 
Onboarding is a key challenge and 
relevant across industries including 
e-commerce, and fintech,” says 
Shankar.

The API revolution

According to Deloitte, the API 
revolution is upon us, public APIs have 
doubled making the revolution 
pervasive. From telecommunications, 
media to finance, travel and tourism, 
and real estate, everything is defined 
by APIs. States and Nations are making 
budget, public works, crime, legal, and 
other agency data and services 
available through initiatives such as 
the US Food and Drug Administration’s 
open FDA API program.  

Let us substantiate this with an 
example. Subex has a client, a telco, 

which has come together with a bank 
to roll out a few products. By using 
data together both parties win 
customers and make margins on the 
products. “We can help them with 
KYC, liveliness detection, anti-money 
laundering, onboarding and bring in a 
database for identifying customers 
faster. So we can solve multiple 
problems for multiple companies. We 
are like a lego block where we can 
add value to our customers by 
bringing in various solutions like 
IDcentral in combination with our IoT 
solutions,’’ says Shankar.

That’s why Subex believes in moving 
faster with the API economy. 
IDcentral provides APIs to customers 
and it has enabled them to work on 
solutions faster. 

“It is the way forward and I strongly 
endorse this future. Subex will talk 
about platforms and APIs going 
forward. When we launched IDcentral 
we thought we had to evangelize the 
concept first, and we thought we 
would have to create awareness 
about its benefits. However, all 
new-age tech companies today 
already use the platform and API 
approach. We were pleasantly 
surprised with the readiness of the 
market for such a service. The cloud 
is a game-changer. It opens up so 
many possibilities. Our customers can 
get the accuracy, efficiency, and 
quick response time they are seeking. 
Today platforms and APIs are table 
stakes,” says Shankar.   

With APIs, Subex is going after 
identity and on-boarding which is a 
$1 billion dollar market and growing 
at 30 percent every year. Subex’s 
clients are coming back to the 
company with several new use cases, 
on the API economy model, and they 
want Subex to solve several 
problems. 

“The IDcentral team works as a lean 
startup, and we have brought in 
people from domains such as identity 
and credit lending to manage the 
business into the new era,” says 
Shankar.

Safeguarding Digital Journeys

Even as COVID -19 slammed the brakes on 

in-person interactions across the globe, it 

simultaneously accelerated the virtualization of 

working models. Everything that was online was 

accessible; anything that was not, lagged behind. 

In response, companies have raced to support and 

retain their customers by providing digital 

capabilities and online experience at a speed that 

was previously unimaginable. As the digital 

economy amplifies on a global level, seamless 

online transactions are penetrating communities 

all over the world. But with this, there is a growing 

threat of probable frauds too. To combat this, 

online businesses realize they must build 

meaningful digital relationships with their 

customers based on trust. With tools like digital 

identity authentication, businesses can foster 

more transactions, build brand loyalty, and 

improve company reputations with their 

customers.

Shankar Roddam, the WTD & COO of Subex, 

explains how IDcentral is part of the new age API 

economy, and how it can strengthen the digital 

ecosystems of telcos, e-commerce, fintech, and 

other industries. 

Imagine a world where two or three companies, in 

completely different fields, work together to 

benefit the consumer. A decade or so ago these 

were novel partnerships, done mostly for the 

optics than for the impact. But, with Application 

Programming Interface (API), two companies, and 

their applications, connect with each other to use 

data for common services and benefits for their 

customers. This technology-led economy is real, 

everything from ecommerce to telecom to fintech 

to food delivery uses APIs to work with each other. 

Subex is betting on this economy with its internal 

startup IDcentral, which will help telcos to 

monetize data without compromising on 

regulations or privacy. The platform (IDcentral) will 

usher in an era of new revenue streams for the 

telco and their partners. IDcentral will helps its 

customers verify and onboard users by using 

disparate data sets. 

“We believe verification, validation will continue to 

grow as businesses as the world needs such 

services. For us, the opportunity is big because 

telcos are custodians of the largest data sets today 

and when things go digital, verifying and validating 

identity becomes even more critical. This means 

every industry will require data. Startups in 

27

Subex Annual Report 2020-21

Cutting Through 
the Murkiness of 
Data Becomes 
Important for an 
Organization 
Transforming Itself

A conversation with

Rohit Maheshwari
Head of Strategy & Products

Rohit Maheshwari, is the head of product 
management at Subex, and a old hand. He has 
been in Subex for over 20 years. He takes great 
pride on how the company is ready for the future. 
He believes, like everyone in Subex’s top brass, 
that the future is in platforms and not niche 
products. He talks about how the transformation is 
happening and lays down why Subex and its 
platforms approach is well poised to transform 
customers. Here are the excerpts of the interview: 

Subex: What has the pandemic done to businesses 
across the world?

The year gone by represents a massive strategic 
shift both for Subex and its customers. Let me 
explain how.

The pandemic has increased digitization around 
the world. There is far greater amount of data 
moving between the physical and digital world. 
Today data is collected from sensors and our 
digital activity, both these sources are merging. 
There is an anticipated explosion of data thanks to 
5G. All of this means that Business Leaders and 
C-Suite leaders are now able to make decisions 
based on data and insights. They no longer have 
to be taking decisions on gut feeling. However 
cutting through the murkiness of data becomes 
important for any business. Data science is 
capable of producing, including algorithms and 
models, a plethora of information, however, data 
needs business critical thinking from business 
analysts and others working on it to make or 
create an impact.

Subex: How has this data explosion helped Subex? 

For us at Subex this represents a massive strategic 
shift. With our platform HyperSense we are able to 
help business leaders with data led thinking and at 
the same time help operations teams supercharge 
their decisions using data. We were a company 
that started as a niche products company and 
have now evolved to becoming a platform player. 
HyperSense is a platform that enables a complete 
journey of creating AI, operationalizing AI and 
consuming AI. It is a platform that navigates the 
data to insights to actions. All that a business has 
to do is bring business critical thinking to the 
platform and they have the autonomy (from being 
dependent on external IT and SI companies) that 
they have so far dreamt about. It is comprehensive 
in addressing every end of the value chain. It 
comes with a number of pre-built use cases such 
as product performance, fraud, business 
assurance, campaign intelligence and churn 
management. These use cases are adoption 
accelerators was well as references to inspire 

businesses to further build their own 

regulatory reasons, therefore, we 

applications and. A lot of effort has 

can mix and match public cloud 

gone on to build this platform. The 

and deploy on-premise too. 

future for Subex and especially its 

In Subex we have nurtured AI and 

products and engineering groups will 

Innovation Labs and we have built 

be in adding more and more such use 

strong engineering capabilities on a 

cases and transforming Subex in to an 

modern tech stack. AI will be on all 

eco-system player. 

on our applications and products. 

HyperSense is cloud native, Kuberne-

As I have mentioned earlier, Subex’s 

tes native, micro-services driven 

flagship products in fraud 

platform, which helps us to leverage a 

management and revenue 

modern technology stack. It leverages 

assurance are immediately available 

ML, AI and DL to build services and use 

on HyperSense. We are going to 

cases which our customers want.

Subex: How will Subex customers 

benefit from this era of no code?

We will have the opportunity of 

creating a community at large 

move our other products such as 

partner ecosystem management, 

capacity management and anomaly 

detection on to HyperSense. The 

products will evolve benefit from 

HyperSense data and its AI 

capabilities. We will also be building 

including customers and partners to 

and launching a number of new 

build and monetize use cases. We can 

solutions on HyperSense based on 

deploy HyperSense on a on-premise 

our customer’s needs. That is why I 

model and on the public cloud to 

am reiterating that a platform is the 

balance the current data realities of 

future and Subex is going to be a 

customers. They are constrained by 

platform and eco-system player in 

legacy systems, data sovereignty and 

this era of data explosion. 

 
Rohit Maheshwari, is the head of product 

management at Subex, and a old hand. He has 

been in Subex for over 20 years. He takes great 

pride on how the company is ready for the future. 

He believes, like everyone in Subex’s top brass, 

that the future is in platforms and not niche 

products. He talks about how the transformation is 

happening and lays down why Subex and its 

platforms approach is well poised to transform 

customers. Here are the excerpts of the interview: 

Subex: What has the pandemic done to businesses 

across the world?

The year gone by represents a massive strategic 

shift both for Subex and its customers. Let me 

explain how.

The pandemic has increased digitization around 

the world. There is far greater amount of data 

moving between the physical and digital world. 

Today data is collected from sensors and our 

digital activity, both these sources are merging. 

There is an anticipated explosion of data thanks to 

5G. All of this means that Business Leaders and 

C-Suite leaders are now able to make decisions 

based on data and insights. They no longer have 

to be taking decisions on gut feeling. However 

cutting through the murkiness of data becomes 

important for any business. Data science is 

capable of producing, including algorithms and 

models, a plethora of information, however, data 

needs business critical thinking from business 

analysts and others working on it to make or 

create an impact.

Subex: How has this data explosion helped Subex? 

For us at Subex this represents a massive strategic 

shift. With our platform HyperSense we are able to 

help business leaders with data led thinking and at 

the same time help operations teams supercharge 

their decisions using data. We were a company 

that started as a niche products company and 

have now evolved to becoming a platform player. 

HyperSense is a platform that enables a complete 

journey of creating AI, operationalizing AI and 

consuming AI. It is a platform that navigates the 

data to insights to actions. All that a business has 

to do is bring business critical thinking to the 

platform and they have the autonomy (from being 

dependent on external IT and SI companies) that 

they have so far dreamt about. It is comprehensive 

in addressing every end of the value chain. It 

comes with a number of pre-built use cases such 

as product performance, fraud, business 

assurance, campaign intelligence and churn 

management. These use cases are adoption 

accelerators was well as references to inspire 

Subex Annual Report 2020-21

28

businesses to further build their own 
applications and. A lot of effort has 
gone on to build this platform. The 
future for Subex and especially its 
products and engineering groups will 
be in adding more and more such use 
cases and transforming Subex in to an 
eco-system player. 
HyperSense is cloud native, Kuberne-
tes native, micro-services driven 
platform, which helps us to leverage a 
modern technology stack. It leverages 
ML, AI and DL to build services and use 
cases which our customers want.

Subex: How will Subex customers 
benefit from this era of no code?

We will have the opportunity of 
creating a community at large 
including customers and partners to 
build and monetize use cases. We can 
deploy HyperSense on a on-premise 
model and on the public cloud to 
balance the current data realities of 
customers. They are constrained by 
legacy systems, data sovereignty and 

regulatory reasons, therefore, we 
can mix and match public cloud 
and deploy on-premise too. 
In Subex we have nurtured AI and 
Innovation Labs and we have built 
strong engineering capabilities on a 
modern tech stack. AI will be on all 
on our applications and products. 
As I have mentioned earlier, Subex’s 
flagship products in fraud 
management and revenue 
assurance are immediately available 
on HyperSense. We are going to 
move our other products such as 
partner ecosystem management, 
capacity management and anomaly 
detection on to HyperSense. The 
products will evolve benefit from 
HyperSense data and its AI 
capabilities. We will also be building 
and launching a number of new 
solutions on HyperSense based on 
our customer’s needs. That is why I 
am reiterating that a platform is the 
future and Subex is going to be a 
platform and eco-system player in 
this era of data explosion. 

In Subex we have 
nurtured AI and 
Innovation Labs 
and we have built 
strong engineering 
capabilities on a 
modern tech stack. 

29

Subex Annual Report 2020-21

The World 
Shifted 
But So Did We

A conversation with

Kiran Zachariah, Head of IoT Security

Subex’s cybersecurity business today focuses on 
securing enterprises embarking on digitalization. 
These enterprises fall in verticals such as Smart 
Cities, Telecommunications, Manufacturing, 
Transportation and Oil and Gas. Digitalization 
typically involves the adoption of IoT or the 
convergence of their legacy infrastructure or 
operational technologies  (OT) with their newer 
technologies such as IT, cloud and IoT . In 
isolation these technologies are largely secure, 
however the convergence, driven by superior 
value and new business models, create attack 
surfaces ripe to be exploited by cyber criminals. 

Subex Secure, our security product focused on 
converged infrastructure, is built to secure 
environments such as large plants to cars and 
ships. The ongoing R&D backing our product 
focuses on securing these deployments from a 
range of cross-spectrum threats.  Our offerings 
help address the unique cybersecurity challenges 
that come with digital transformation and other 
automation efforts while refining and hardening 
the security posture of our customers to improve 
cyber resilience.

As of today, we run one of the largest cyber 
threat intelligence gathering infrastructure in the 
world focused on OT and IoT, and the quality 
and volume of intelligence gathered by us is not 
just current and relevant but also essential for 
protecting the deployments we are securing. This 
threat intelligence is what lies at the heart of our 
solution. Our involvement in complex and 
diverse projects has also helped us evolve faster 
to address emerging threats in addition to our 
R&D efforts. We offer threat intelligence as a 
service to businesses that wish to broad-base 
their threat detection efforts.  

At the beginning of last year, the cybersecurity 
business in Subex that was largely focused on 
Securing IoT was gaining traction. We had a 
good number of orders and some very large 
substantial deals. Our confidence was brimming 
and 2021 was going to be our growth year. The 
year we witnessed the hockey stick on our 
revenue graph.

The onset of the pandemic, however, changed a 
lot in our world. IoT projects were viewed as 
sunrise projects and customers began putting 
the brakes on their new and innovative projects. 
The deals we had secured or the ones selected 
for and on the verge of securing began to be put 
on hold. The increased volatility and uncertainty 
in the market had an adverse impact on our 
business in the first two quarters as customers 
focused more on keeping the lights on and less 

typically the laggards when it comes 

comprehensive and compelling 

to the new technology was being 

forced to adopt technologies that 

allowed remote controlling and 

monitoring of their plants at a much 

proposition for any customer looking 

for a converged network security 

product. 

higher rate than others. Plants have 

We began actively engaging with 

mission-critical infrastructure that has 

customers in the third quarter of the 

been largely disconnected from the 

year with our new offering. We 

internet and was manually managed. 

competed on deals across different 

With the advent of the pandemic 

geographies and industries against 

manning them became a problem and 

established competition. By the fourth 

they had to be connected to the 

quarter, we had succeeded in winning 

internet to allow remote management. 

all those opportunities, primarily 

To exacerbate the problem, because 

because of our ability to 

these plants contain custom 

infrastructure, they had not been 

updated with the latest security 

comprehensively secure converged 

networks that have OT and IoT 

deployments. Subex today secures 

patches due to possible compatibility 

maritime, appliance manufacturers, 

issues, thus creating an attack surface 

automotive manufacturers, and the 

that is ripe for exploitation by hackers.

O&G sector.

Securing these manufacturing 

networks also called operational 

The larger addressable market for our 

solution needs a different approach to 

technology (OT) networks were the 

sales and marketing and we have 

highest priority in the market. 

Subex was well-positioned to pivot 

into the OT security space because 

embarked on adopting a two-tier sales 

model in line with the cybersecurity 

industry. We have specific geographies 

of focus and are in the process of 

when we began securing IoT devices 

signing up distributors and resellers to 

very often those devices spoke to the 

take the solution to market. This 

OT infrastructure and our threat 

structure will help us address a larger 

detection capabilities encompassed 

market and with the help of these 

such equipment. 

partners open up new opportunities.

We quickly made product changes and 

Apart from OT security, our signaling 

added new features such as 

Vulnerability Management and 

security product line focused on 

Telcos has gained substantial traction 

Micro-segmentation into the product. 

this year. We have made significant 

Vulnerability management lets the 

customer know what devices are on 

the network, the vulnerabilities they 

have, and the security patches that 

need to be applied to secure them. 

inroads with customers across 

geographies and use cases. The ability 

to stop an attack before it occurs is 

the key proposition that is driving 

traction in this product line. This line 

With most of the customers unaware 

of products will also see substantial 

of this information, our competitors 

adoption in the 5G world. 

are focused on providing this 

functionality. Subex’s products are 

superior because not only do we 

provide visibility, but our 

This has been a trying year, but as a 

team, we have responded as well as 

we could hope for. We are very 

Micro-segmentation feature allows 

confident that today we have built a 

the customer to instrument 

resilient organization that will deliver 

partitioning of the network to reduce 

results even as the pandemic rages on 

the attack surface and to prevent 

threats from spreading across the 

and more so as we see the global 

economy open. Our focus continues 

network in a non-intrusive manner. 

to be on offering superior value for 

These features coupled with our 

superior threat hunting using our 

proprietary threat intelligence offer a 

stakeholders. 

our stakeholders. As we move forward, 

we will continue to innovate and work 

tirelessly for our customers and 

on adopting new technologies. Most 

of them did not want to add an 

additional level of risk to their existing 

business models. Budgets were 

diverted to meet the new challenges 

arising from the COVID-19 crisis.

However, what did not change was the 

number of cyberattacks and the fact 

that security was becoming a priority 

for customers. While there was 

increased spend in the cybersecurity 

space by customers, their priorities 

had shifted to meet the new working 

models that were being implemented 

to keep their business functioning.

Subex was at an important crossroads 

and we had to quickly adapt to meet 

the new objectives that our customers 

were focused on. We had to reevaluate 

our product, market positioning, and 

go-to-market approach. We had to go 

back to the field and listen to our 

customers and partners. 

Our key takeaways were that there was 

an increased rate of digitization across 

all verticals, but the manufacturing and 

critical infrastructure verticals that are 

 
Subex’s cybersecurity business today focuses on 

securing enterprises embarking on digitalization. 

These enterprises fall in verticals such as Smart 

Cities, Telecommunications, Manufacturing, 

Transportation and Oil and Gas. Digitalization 

typically involves the adoption of IoT or the 

convergence of their legacy infrastructure or 

operational technologies  (OT) with their newer 

technologies such as IT, cloud and IoT . In 

isolation these technologies are largely secure, 

however the convergence, driven by superior 

value and new business models, create attack 

surfaces ripe to be exploited by cyber criminals. 

Subex Secure, our security product focused on 

converged infrastructure, is built to secure 

environments such as large plants to cars and 

ships. The ongoing R&D backing our product 

focuses on securing these deployments from a 

range of cross-spectrum threats.  Our offerings 

help address the unique cybersecurity challenges 

that come with digital transformation and other 

automation efforts while refining and hardening 

the security posture of our customers to improve 

cyber resilience.

As of today, we run one of the largest cyber 

threat intelligence gathering infrastructure in the 

world focused on OT and IoT, and the quality 

and volume of intelligence gathered by us is not 

just current and relevant but also essential for 

protecting the deployments we are securing. This 

threat intelligence is what lies at the heart of our 

solution. Our involvement in complex and 

diverse projects has also helped us evolve faster 

to address emerging threats in addition to our 

R&D efforts. We offer threat intelligence as a 

service to businesses that wish to broad-base 

their threat detection efforts.  

At the beginning of last year, the cybersecurity 

business in Subex that was largely focused on 

Securing IoT was gaining traction. We had a 

good number of orders and some very large 

substantial deals. Our confidence was brimming 

and 2021 was going to be our growth year. The 

year we witnessed the hockey stick on our 

revenue graph.

The onset of the pandemic, however, changed a 

lot in our world. IoT projects were viewed as 

sunrise projects and customers began putting 

the brakes on their new and innovative projects. 

The deals we had secured or the ones selected 

for and on the verge of securing began to be put 

on hold. The increased volatility and uncertainty 

in the market had an adverse impact on our 

business in the first two quarters as customers 

focused more on keeping the lights on and less 

Subex Annual Report 2020-21

30

comprehensive and compelling 
proposition for any customer looking 
for a converged network security 
product. 

We began actively engaging with 
customers in the third quarter of the 
year with our new offering. We 
competed on deals across different 
geographies and industries against 
established competition. By the fourth 
quarter, we had succeeded in winning 
all those opportunities, primarily 
because of our ability to 
comprehensively secure converged 
networks that have OT and IoT 
deployments. Subex today secures 
maritime, appliance manufacturers, 
automotive manufacturers, and the 
O&G sector.

The larger addressable market for our 
solution needs a different approach to 
sales and marketing and we have 
embarked on adopting a two-tier sales 
model in line with the cybersecurity 
industry. We have specific geographies 
of focus and are in the process of 
signing up distributors and resellers to 
take the solution to market. This 
structure will help us address a larger 
market and with the help of these 
partners open up new opportunities.

Apart from OT security, our signaling 
security product line focused on 
Telcos has gained substantial traction 
this year. We have made significant 
inroads with customers across 
geographies and use cases. The ability 
to stop an attack before it occurs is 
the key proposition that is driving 
traction in this product line. This line 
of products will also see substantial 
adoption in the 5G world. 

This has been a trying year, but as a 
team, we have responded as well as 
we could hope for. We are very 
confident that today we have built a 
resilient organization that will deliver 
results even as the pandemic rages on 
and more so as we see the global 
economy open. Our focus continues 
to be on offering superior value for 
our stakeholders. As we move forward, 
we will continue to innovate and work 
tirelessly for our customers and 
stakeholders. 

We are very 
confident that 
today we have built 
a resilient 
organization that 
will deliver results 
even as the 
pandemic rages on 
and more so as we 
see the global 
economy open.

on adopting new technologies. Most 
of them did not want to add an 
additional level of risk to their existing 
business models. Budgets were 
diverted to meet the new challenges 
arising from the COVID-19 crisis.

However, what did not change was the 
number of cyberattacks and the fact 
that security was becoming a priority 
for customers. While there was 
increased spend in the cybersecurity 
space by customers, their priorities 
had shifted to meet the new working 
models that were being implemented 
to keep their business functioning.

Subex was at an important crossroads 
and we had to quickly adapt to meet 
the new objectives that our customers 
were focused on. We had to reevaluate 
our product, market positioning, and 
go-to-market approach. We had to go 
back to the field and listen to our 
customers and partners. 

Our key takeaways were that there was 
an increased rate of digitization across 
all verticals, but the manufacturing and 
critical infrastructure verticals that are 

typically the laggards when it comes 
to the new technology was being 
forced to adopt technologies that 
allowed remote controlling and 
monitoring of their plants at a much 
higher rate than others. Plants have 
mission-critical infrastructure that has 
been largely disconnected from the 
internet and was manually managed. 
With the advent of the pandemic 
manning them became a problem and 
they had to be connected to the 
internet to allow remote management. 
To exacerbate the problem, because 
these plants contain custom 
infrastructure, they had not been 
updated with the latest security 
patches due to possible compatibility 
issues, thus creating an attack surface 
that is ripe for exploitation by hackers.

Securing these manufacturing 
networks also called operational 
technology (OT) networks were the 
highest priority in the market. 

Subex was well-positioned to pivot 
into the OT security space because 
when we began securing IoT devices 
very often those devices spoke to the 
OT infrastructure and our threat 
detection capabilities encompassed 
such equipment. 

We quickly made product changes and 
added new features such as 
Vulnerability Management and 
Micro-segmentation into the product. 
Vulnerability management lets the 
customer know what devices are on 
the network, the vulnerabilities they 
have, and the security patches that 
need to be applied to secure them. 
With most of the customers unaware 
of this information, our competitors 
are focused on providing this 
functionality. Subex’s products are 
superior because not only do we 
provide visibility, but our 
Micro-segmentation feature allows 
the customer to instrument 
partitioning of the network to reduce 
the attack surface and to prevent 
threats from spreading across the 
network in a non-intrusive manner. 

These features coupled with our 
superior threat hunting using our 
proprietary threat intelligence offer a 

31

Subex Annual Report 2020-21

SUBEX CHARITABLE TRUST

The Subex Charitable Trust (SCT) extends the outlook of Subex as a corporate entity into community service. SCT was set up to provide for 
welfare activities for the under privileged and the needy in the society. SCT is managed by trustees elected from among the employees of the 
Company, out of the funds contributed by the employees.

The SCT has been undeterred in its efforts towards bringing about a positive change in the lives of the under- privileged in the society, even in 
the midst of the global pandemic. The activities undertaken during the year are stated below:

Activities covered during the year

Supports SAMPARC, an NGO working for 
underprivileged children, through its efforts 
which include education, rehabilitation and 
skill development. It contributed towards 
supporting 10 children under the ‘Bal Asha 
Ghar’ project ,which is part of the SAMPARC 
Management.

Has made a donation to the Madhavam 
Balika Sadhanam to held them set up a 
library that supports the academic interests 
of the female residents of the Madhava Seva 
Samithi, Kerala. The library would also serve 
the local community.

Has contributed to the Sangati Foundation, 
which works for persons with disabilities, 
improving accessibility, mobility, inclusivity 
and visibility. The SCT contributed towards 
employment generation under the project 
‘Sangati Shoppe’.

Has supported the Samarthanam Trust 
for the disabled by donating towards 
procurement of kits which contain daily 
essentials.

Supports the Panchajanya Foundation, 
Bengaluru, that aims to commence 
Montessori education in Government 
schools for the benefit of 
underprivileged children and has been 
contributed towards this endeavor.

Has sponsored the vocational training 
programs of Prerana Resource Centre. 
The Centre is an organization for visually 
impaired and disabled orphan teenage 
girls, aiming to make them self-reliant 
through training. 

Subex Annual Report 2020-21

32

FINANCIAL HIGHLIGHTS

2
7
3

5
6
3

8
4
3

8
5

8
5

0
6

7
2

6
2

5
1

FY19         FY20        FY21

FY19         FY20        FY21

FY19         FY20        FY21

Revenues ( ₹ Cr)

Gross Margin (%)

EBITDA Margin (%)

33

Subex Annual Report 2020-21

BOARD OF DIRECTORS

ANIL SINGHVI
Chairman, Non-Executive & 
Non-Independent Director

NISHA DUTT
Independent Director

POORNIMA PRABHU
Independent Director

GEORGE ZACHARIAS
Independent Director

VINOD KUMAR 
PADMANABHAN
Managing Director &
Chief Executive Officer

SHIVA SHANKAR 
NAGA RODDAM
Whole-Time Director & 
Chief Operating Officer

Subex Annual Report 2020-21

34

LEADERSHIP TEAM

VINOD KUMAR 
PADMANABHAN
Managing Director &
Chief Executive Officer

SHIVA SHANKAR 
NAGA RODDAM
Whole-Time Director &
Chief Operating Officer

SURESH CHINTADA
Chief Technology Officer

VENKATRAMAN G S
Chief Financial Officer & 
Senior Vice President

MOHAN SITHARAM
Chief People Officer

ROHIT MAHESHWARI
Head of Strategy & Products

KIRAN ZACHARIAH
Head of IoT Security

SURAJ BALACHANDRAN
Head of Sales – EMEA & APAC

VENKATESH KRISHNAN
RVP - North America

BHAVNA SINGH
General Counsel

35

BOARD'S REPORT

Dear Members,

Your Directors take pleasure in presenting the 27th Annual Report of the Company on the business and operations together with the 
audited results for the year ended March 31, 2021.

1. 

FINANCIAL RESULTS

The Company’s financial performance for the year ended March 31, 2021 is summarized as below: 

(` in lakhs)

Particulars

Total Revenue

Share of Profit/ (Loss) before exceptional items, net

Other Income

Finance Cost

Profit/ (Loss) before exceptional items and tax expense

Exceptional Items

Profit/ (Loss) before tax

Tax expenses

Profit/ (Loss) after tax

Other comprehensive income/(Loss)

a) to be reclassified to profit or loss in subsequent 

periods

b) not to be reclassified to profit or loss in subsequent 

periods

Consolidated

Standalone

2020-21

37,203

-

474

296

8,650

287

8,937

3,765

5,172

624

636

(12)

2019-20

36,498

-

563

477

7,996

(31,766)

(23,770)

3,145

(26,915)

(29)

5

(34)

2020-21

2019-20

2,916

2,585

9

14

2,882

(231)

2,651

29

2,622

-

-

-

1,079

1,889

202

28

891

(21,361)

(20,470)

118

(20,588)

(21)

-

(21)

Total comprehensive income/(Loss) for the year

5,796

(26,944)

2,622

(20,609)

2.  OVERVIEW AND RESULTS OF OPERATIONS 

The outbreak of the COVID-19 pandemic was an unprecedented 
shock to the Indian Economy, resulting in a sweeping slowdown 
in  the  overall  economy.  Phased  lock-downs,  disruptions  in 
transportation,  travel  bans,  quarantines,  social  distancing  and 
other emergency measures, along with the growing uncertainty, 
has led to the hampering of regular business operations.

The  Company  has  considered  internal  and  certain  external 
sources of information including economic forecasts, budgets 
required to meet performance obligations and likely delays on 
contractual commitments, up to the date of approval of these 
financial  statements,  in  determining  the  possible  impact  from 
the  COVID-19  pandemic.  The  Company  has  taken  immediate 
steps  to  navigate  through  the  crisis  and  its  pro-activeness  and 
business  continuity  processes  ensured  that  the  Company 
provided  uninterrupted  services  to  the  customers  while 
maintaining the health and safety of our employees. 

The impact of the global pandemic may be different from that 
estimated as at the date of approval of it's financial statements 
and  the  Company  will  continue  to  closely  monitor  any 
material changes to its assessment of economic impact of the  
COVID-  19  pandemic.  We  have  received  multiple  customer 
accolades  for  the  smooth  and  seamless  business  continuity. 
Our  customers  were  delighted  with  the  way  the  Company 
steered  through  the  current  pandemic  situation  to  ensure 
business continuity, while keeping the health and safety of the 
employees, a priority.

During  the  financial  year  ended  March  31,  2021,  the  total 
income on a standalone basis was ` 5,510 lakhs as against the 
total income for the previous year which was ` 3,170 lakhs. The 
Company  has  during  the  year  under  review  earned  a  profit  of  
` 2,622 lakhs as against a loss of ` 20,588 lakhs in the previous 
year.  On  a  consolidated  basis,  the  total  income  stood  at  
` 37,677 lakhs as against ` 37,061 lakhs during the previous year. 
The profit earned for the financial year 2020-21 is ` 5,172 lakhs 
as against a loss of ` 26,915 lakhs in the previous year.

3.  DIVIDEND

The details of dividend declared/recommended for the FY 2020-
21 were as follows: 

i) 

The Board at its meeting held on February 01, 2021, declared 
an interim dividend of ` 0.50 (10%) per share. The dividend 
was paid to the shareholders on February 25, 2021.

ii)  The  Board  at 

its  meeting  held  on  May  17,  2021, 
recommended  a  final  dividend  of  `  0.25  (5%)  per  share, 
subject to the approval of the members at the 27th Annual 
General Meeting to be held on July 09, 2021.

Pursuant  to  Regulation  43A  of  the  Securities  and  Exchange 
Board of India (Listing Obligations and Disclosure Requirements) 
Regulations,  2015  (‘SEBI  Listing  Regulations’),  the  dividend 
distribution policy of the Company was approved and adopted 
by the Board of Directors at their meeting held on May 17, 2021 

Subex Annual Report 2020-2136

and  is  available  under  the  following  link  https://www.subex.
com/investors/shareholder-services/. 

4.  RESERVES

The Company does not propose to transfer any amounts to the 
general  reserve  out  of  the  amount  available  for  appropriation. 
The total profit of ` 5,796 lakhs available with the Company on 
a consolidated basis is proposed to be retained in the profit and 
loss account.

5.  SHARE CAPITAL

As  at  March  31,  2021,  the  authorized  share  capital  of  the 
Company  was  `  5,90,00,00,000  (Rupees  Five  hundred  and 
ninety  crores  only)  divided  into  1,17,60,80,000  (One  hundred 
and  seventeen  crores,  sixty  lakhs  and  eighty  thousand  only) 
equity shares of ` 5 (Rupees Five only) each and 2,00,000 (Two 
lakhs only) preference shares of ` 98 (Rupees Ninety-eight only) 
each.

As at March 31, 2021, the issued, subscribed and paid-up share 
capital  of  the  Company  was  `  2,81,00,14,675  (Rupees  Two 
hundred and eighty one crores, fourteen thousand, six hundred 
and seventy five only) divided into 56,20,02,935 (Fifty six crores, 
twenty  lakhs,  two  thousand  nine  hundred  and  thirty  five  only) 
equity shares of ` 5 (Rupees Five only) each.

6.  SCHEME OF REDUCTION OF SHARE CAPITAL

The  Board  of  Directors  at  their  meeting  held  on  February  07, 
2020,  approved  the  Scheme  for  Reduction  of  Capital  under 
Section  66  &  Section  52  of  the  Companies  Act,  2013.  The 
Scheme  was  subject  to  approval  of  the  shareholders,  the 
Hon’ble  National  Company  Law  Tribunal  ("NCLT"),  Bengaluru 
Bench, and all other regulatory approvals. 

Considering the future prospects of growth and value addition 
to the Company and its shareholders, it was proposed to re-align 
the  relationship  between  its  capital  and  assets  in  accordance 
with  Section  52  &  Section  66  of  the  Companies  Act,  2013 
read  with  the  National  Company  Law  Tribunal  (Procedure  for 
reduction of share capital of Company) Rules, 2016 and other 
applicable provisions of the Companies Act, 2013 (to the extent 
applicable), and subject to the consent of the shareholders, the 
NCLT  and  other  statutory  authorities  as  applicable,  by  writing-
off  the  accumulated  losses  of  `  3,84,01,09,702  reflecting  in 
the  unaudited  financial  statements  of  the  Company  as  on 
December  31,  2019,  against  the  paid-up  share  capital  and 
securities premium account balance of the Company, to have a 
rational structure which was commensurate with its remaining 
business and assets. 

Hence the proposed Scheme which was approved by the Board 
of Directors of the Company provided for Reduction of equity 
share capital and securities premium account of the Company 
in accordance with Section 66 & 52 of the Companies Act, 2013.

The capital structure of the Company pre and post-scheme is reflected in the table below:

Particulars

No. of shares

Amount (`) Particulars

No. of shares

Amount (`)

Pre-reduction

Post-reduction

Authorised Share Capital

Equity shares of face value ` 10 

58,80,40,000

5,88,04,00,000 Equity shares of face 

1,17,60,80,000

5,88,04,00,000

each

Preference shares of face value 

2,00,000

`98 each

Issued, subscribed and paid-up Share Capital

value ` 5 each

1,96,00,000 Preference shares of 
face value ` 98 each

2,00,000

1,96,00,000

Equity shares of face value `10 

56,20,02,935

5,62,00,29,350 Equity shares of face 

56,20,02,935

2,81,00,14,675

each

value ` 5 each

The below table reflects the pre-capital reduction and post-capital reduction balances of Securities premium account and accumulated 
loss of the Company as at December 31, 2019:

Particulars

Securities Premium Account

Pre-reduction (`) Proposed reduction (`)

Post-reduction (`)

2,67,04,28,364

1,03,00,95,027

1,64,03,33,337

Profit and Loss (Dr) i.e. Accumulated Losses

3,84,01,09,702

3,84,01,09,702

NIL

In  terms  of  the  MCA  General  Circular  No  14/2020  dated  
April  08,  2020  and  17/2020  dated  April  13,  2020,  (“MCA 
Circulars”),  in  view  of  the  extraordinary  circumstances  due  to 
the COVID-19 pandemic requiring social distancing, Companies 
were advised to take all decisions requiring members’ approval, 
other  than  items  of  ordinary  business  or  business  where  any 
person has a right to be heard, through the mechanism of Postal 
Ballot/  e-voting  in  accordance  with  the  provisions  of  the  Act 
and Rules made thereunder, without holding a general meeting 
that required the physical presence of members at a common 
venue.

Pursuant  to  Section  110  of  the  Companies  Act,  2013  and  the 
Rules  provided  thereunder,  the  Company  proposed  to  obtain 
the consent of the shareholders for the Scheme for reduction of 
Capital, by passing of the resolutions by Postal Ballot.

In  accordance  with  the  requirements  of  the  Companies  Act 
and  the  MCA  Circulars,  the  Company  sent  the  Postal  Ballot 
Notice  dated  May  22,  2020  by  email  to  all  its  members  who 
had  registered  their  email  addresses  with  the  Company  or 
depository/  depository  participants  and  the  communication 
of assent/ dissent of the members took place through remote 
e-voting system only.

Subex Annual Report 2020-21The  e-voting  period  for  the  Postal  Ballot  commenced  on 
Wednesday,  May  27,  2020  from  9.00  a.m.  (IST)  and  ended 
on  Thursday,  June  25,  2020  at  5.00  p.m.  (IST).  The  Company 
appointed  Mr.  Pramod  S.M.  (Membership  No.  7834  and 
Certificate  of  Practice  No.  13784),  Partner,  BMP  &  Co.,  LLP, 
Practicing  Company  Secretaries  as 
the  Scrutinizer  and  
Mr. Biswajit Ghosh, (FCS Membership No. 8750 and Certificate 
of  Practice  No.  8239),  Partner,  BMP  &  Co.,  LLP,  Practicing 
Company Secretaries, as an alternate scrutinizer to Mr. Pramod 
S.M.,  for  conducting  the  meeting  only  through  the  electronic 
voting  process,  in  a  fair  and  transparent  manner.  Please  refer 
the  following 
link  https://www.subex.com/investors/capital-
reduction/ for the Postal Ballot notice and related documents.

The Resolution for reduction of the share capital of the Company 
was  approved  with  requisite  majority  and  the  results  were 
displayed on the website of the Company under the following 
link  https://www.subex.com/investors/capital-reduction/  and 
necessary  disclosures  were  made  to  the  Stock  Exchanges. 
Subsequently,  the  Company  had  made  an  application  before 
the Hon’ble National Company Law Tribunal, ‘NCLT’ Bengaluru 
Bench, Bengaluru, seeking their approval to the Scheme and the 
NCLT, vide its  Order dated September 23, 2020, approved the 
Scheme  of  Reduction  of  Equity  share  capital  of  the  Company 
from ` 562 Crores to ` 281 Crores, by reducing the face value 
of  the  equity  shares  from  `  10  to  `  5  per  share.  The  certified 
copy of the Scheme was filed with the Registrar of Companies, 
Bengaluru, Karnataka, on September 29, 2020 (effective date of 
the  Scheme).  Post  the  receipt  of  the  approval  from  the  NCLT, 
the Company filed listing applications before the BSE Ltd and the 
National Stock Exchange of India Ltd and the trading approval 
for equity shares bearing face value of ` 5/- each was received, 
effective November 05, 2020.

7. 

SECRETARIAL STANDARDS

The  Company  has  complied  with  the  applicable  Secretarial 
Standards as amended from time to time.

8.  BUSINESS

Subex  is  a  pioneer  in  the  space  of  Digital  Trust,  providing 
solutions for 75% of the world’s top 50 telcos. Founded around 
the time when video telephony was launched, Subex has been 
witnessing the evolution of mobile technology ever since. Today, 
we  are  consultants  to  global  telecom  carriers  for  operational 
excellence and business transformation by driving new revenue 
models, enhancing the customer experience and optimizing the 
enterprise. Subex leverages its award-winning analytics solutions 
in  areas  such  as  Revenue  Assurance,  Fraud  Management, 
Network  Asset  Management  Capacity  Management,  Partner 
Management,  and  Analytics  (Revenue  Management  Services/ 
RMS  business)  and  complements  them  through  its  newer 
solutions such as IoT Security, Digital Identity Management and 
Anomaly Detection (Digital Business). Subex also offers scalable 
Managed Services and Business Consulting services. 

Through  HyperSense,  an  end-to-end  augmented  analytics 
platform,  Subex  empowers  communications  service  providers 
and  enterprise  customers  to  make  faster,  better  decisions  by 
leveraging  Artificial  Intelligence  (AI)  analytics  across  the  data 

37

value chain. The solution allows users without a knowledge of 
coding  to  easily  aggregate  data  from  disparate  sources,  turn 
data into insights by building, interpreting and tuning AI models, 
and  effortlessly  share  their  findings  across  the  organisation,  all 
on a no-code platform.

Being truly a global company, it has more than 300 installations 
across 90+ countries. There has been no change in the nature 
of business in FY21.

Key Announcements in FY20-21

Telefónica partners with Subex for next-gen fraud prevention

Subex  announced  a  partnership  with  Telefónica,  one  of  the 
largest  mobile  network  providers  in  the  world,  to  provide  the 
latest  version  of  Subex  Fraud  Management  Solution.  As  part 
of  the  engagement,  the  operator  will  be  deploying  Subex’s 
Fraud  Management,  to  all  opcos  in  Telefónica’s  Hispam  unit: 
Argentina,  Chile,  Venezuela,  Ecuador,  Mexico,  Peru,  Uruguay, 
and Colombia.

Subex selected by stc for its integrated Revenue Assurance 
and Fraud Management solution

Subex  announced  that  it  has  been  selected  by  Saudi  Telecom 
Company (“stc”) to deploy an integrated Revenue Assurance and 
Fraud  Management  (iRAFM)  solution.  This  deal  marks  another 
chapter in the long-standing partnership between Subex and stc, 
through the earlier deployments of Subex’s Revenue Assurance 
and an award-winning Fraud Management engagement, which 
began in 2003. By virtue of this decision, stc will be aiming to 
consolidate their technology stack with the latest solution from 
Subex, including replacement of other legacy systems.

Subex and SkyLab team up to secure the shipping industry

Subex and SkyLab, a leader in 5G Multi-Access Edge Computing 
(MEC) and Industrial IoT have announced a partnership to offer 
IoT and OT cybersecurity solutions and services to the maritime 
sector.  These  solutions  offered  jointly  by  Subex  and  SkyLab 
have been successfully deployed and are already securing ships 
and  maritime  infrastructure  across  oceans.  The  industry  can 
look  up  to  this  partnership  to  protect  their  critical  assets  from 
cyberattacks and cybercrime.

Subex joins O-RAN Alliance to help accelerate the adoption 
of open radio access networks

Subex announced that it has become a member of the O-RAN 
Alliance  to  support  the  development  and  standardisation 
of  Open  RAN  (radio  access  networks).  With  its  expertise  in 
advanced  network  analytics  based  on  machine 
learning, 
Subex  joins  the  alliance  to  help  drive  innovation  in  the  radio 
access  network  domain  –  ultimately  facilitating  Open  RAN 
that leverages embedded artificial intelligence (AI) to maximise 
network performance.

Tech Mahindra and Subex Partner to Drive Scale Adoption of 
Blockchain-based Solutions for Telecom Operators Globally

Tech  Mahindra,  a  leading  provider  of  digital  transformation, 
consulting,  business  re-engineering  services  and  solutions, 
and  Subex,  an  industry  leader  in  providing  services  based  on 

Subex Annual Report 2020-2138

Digital  Trust,  have  announced  strategic  partnership  to  roll-out 
blockchain  based  solutions  for  telecom  operators  globally. 
These solutions will enable fraud mitigation and drive operational 
efficiencies  for  Communication  Service  Providers  (CSP)  by 
reducing compliance complexities and faster time-to-market.

Subex launched Partner Ecosystem Management platform

Subex  announced  the 
its  Partner  Ecosystem 
launch  of 
Management  platform  that  will  allow  CSPs  to  accelerate  their 
digital services portfolio expansion. The platform will allow CSPs 
to  create  a  value  driven  partner  ecosystem  and  significantly 
improve  time  to  market  for  new  services  by  identifying  and 
quickly  onboarding  diverse  partners.  It  will  also  enable  digital 
trust  among  CSPs  and  their  partners  by  creating  a  transparent 
partner ecosystem.

 

Subex  Bangladesh  Private  Limited,  is  a  wholly  owned 
subsidiary  of  Subex  Assurance  LLP.  For  the  year  ended 
March  31,  2021,  the  standalone  net  income  of  Subex 
Bangladesh  Private  Limited  was  `  266  lakhs  as  against  
` 382 lakhs and a net loss of  ` 57 lakhs as against a net profit of  
` 11 lakhs.

SUBEX DIGITAL LLP

For the year ended March 31, 2021, Subex Digital LLP earned a 
net income of ` 1,429 lakhs as against ` 882 lakhs in the previous 
year,  and  a  net  loss  of  `  2,043  lakhs  as  against  a  net  loss  of  
` 1,989 lakhs in the previous year.

As at March 31, 2021, Subex Limited held more than 99.99% of 
the capital in Subex Digital LLP and the balance is held by Subex 
Assurance LLP.

9.  SUBSIDIARIES (WHOLLY OWNED AND OTHER SUBSIDIARIES)

As on March 31, 2021, the Company has 10 subsidiaries.

SUBEX TECHNOLOGIES LIMITED

SUBEX ASSURANCE LLP AND ITS SUBSIDIARIES

For  the  year  ended  March  31,  2021,  Subex  Assurance  LLP 
earned a net income of ` 33,268 lakhs as against net income of   
`  33,006  lakhs  in  the  previous  year  and  a  net  profit  of  
`  4,628  lakhs,  as  against  a  net  loss  of  `  12,930  lakhs  in  the 
previous year.

As at March 31, 2021, Subex Limited held 99.99 % of the capital 
in Subex Assurance LLP and the balance is held by Subex Digital 
LLP.

 

 

 

 

 

Subex (UK) Limited is a wholly owned subsidiary of Subex 
Assurance  LLP.  For  the  year  ended  March  31,  2021, 
the  Standalone  net  income  of  Subex  (UK)  Limited  was  
` 20,974 lakhs as against ` 21,309 lakhs in the previous year, 
and a net profit of ` 2,487 lakhs as against ` 1,113 lakhs in 
the previous year.

Subex  (Asia  Pacific)  Pte.  Limited  is  a  wholly  owned 
subsidiary  of  Subex  (UK)  Limited.  For  the  year  ended  
March  31,  2021,  the  Standalone  net  income  of  Subex 
(Asia  Pacific)  Pte.  Limited  was`  3,898  lakhs  as  against  
`  3,064  lakhs  in  the  previous  year,  and  a  net  loss  of  
`  347  lakhs  as  against  a  net  profit  of  `  19  lakhs  in  the 
previous year.

Subex  Inc.  is  a  wholly  owned  subsidiary  of  Subex  (UK) 
Limited. For the year ended March 31, 2021, the Standalone 
net  income  of  Subex  Inc.  was  `  9,547  lakhs  as  against  
`  10,290  lakhs  in  the  previous  year,  and  the  net  profit  of 
`  534  lakhs  as  against  a  net  gain  of  `  1,074  lakhs  in  the 
previous year.

As on March 31, 2021, Subex (UK) Limited holds 8 common 
shares (7.41%) in the capital of Subex Americas Inc.

Subex  Middle  East  (FZE)  is  a  wholly  owned  subsidiary  of 
Subex Assurance LLP. For the year ended March 31, 2021, 
the standalone net income of Subex Middle East (FZE) was  
` 2,374 lakhs as against ` 2,433 lakhs in the previous year 
and net loss of ` 67 lakhs as against a net profit of ` 15 lakhs 
in the previous year.

Subex  Technologies  Limited  is  a  wholly  owned  subsidiary  of 
Subex  Limited.  For  the  year  ended  March  31,  2021,  Subex 
Technologies Limited incurred a net loss of ` 4 lakhs similar to 
net loss of ` 4 lakhs in the previous year.

SUBEX AMERICAS INC.

For the year ended March 31, 2021, the standalone net income 
of Subex Americas Inc. was ` 1,024 lakhs as against ` 2,459 lakhs 
in the previous year, and a net loss was ` 10 lakhs as against a net 
profit of ` 664 lakhs in the previous year.

Subex Azure Holding Inc., is a wholly owned subsidiary of Subex 
Americas Inc. There were no transactions during the year under 
review.

As on March 31, 2021, Subex Limited holds 100 common shares 
(92.59%) in the capital of Subex Americas Inc.

The above-mentioned numbers are as per the audited financial 
statements of respective subsidiaries.

In accordance with Section 129(3) of the Companies Act, 2013, 
the Company has prepared consolidated financial statements of 
the Company and all its subsidiary companies, which forms part 
of  the  Annual  Report.  A  statement  containing  salient  features 
of the financial statements of the subsidiaries of the Company 
in  Form  AOC  1  forms  part  of  the  annexure  to  the  Standalone 
Financial Statements.

In  accordance  with  third  proviso  of  Section  136(1)  of  the 
Companies  Act,  2013,  the  Annual  Report  of  the  Company, 
containing therein its standalone and the consolidated financial 
statements  has  been  placed  on  the  website  of  the  Company 
under  the  following  link  https://www.subex.com/investors/ 
shareholder-services/.

Further,  as  per  the  fourth  proviso  to  the  said  Section,  audited 
Annual  Accounts  of  each  of  the  subsidiary  companies  have 
also  been  placed  on  the  website  of  the  Company  under  the 
following  link  https://www.subex.com/investors/shareholder-
services/.  Owing  to  the  restrictions  placed  due  to  COVID-19, 
members are encouraged to inspect the same electronically.

Subex Annual Report 2020-2139

10.   DEPOSITS

14.  CORPORATE GOVERNANCE

Your Company has not accepted any deposits from the public 
during the year and there are no deposits which are remaining 
unclaimed or unpaid as at the end of the year and, as such, no 
amount of principal or interest was outstanding as on the date 
of the Balance sheet.

11.  EMPLOYEE STOCK OPTIONS SCHEMES

The Employee Stock Option schemes of the Company endeavor 
to  provide  incentives  and  retain  employees  who  contribute  to 
the growth of the Company. During the year under review, there 
has been no variation in the terms of the existing ESOP schemes. 
Additional details have also been disclosed under Note 33 to the 
standalone financial statements which forms part of the Annual 
Report.

Details  of  the  Company’s  Employee  Stock  Option  Plans  and 
a  summary  disclosure  in  compliance  with  Companies  (Share 
Capital  and  Debentures)  Rules,  2014  forms  part  of  this  report 
as  “Annexure  A”.  The  details  as  required  under  the  Securities 
&  Exchange  Board  of  India  (Share  Based  Employee  Benefits) 
Regulations,  2014,  are  available  on  the  Company’s  website 
under  the  following  link  https://www.subex.com/investors/
announcement-filing/ (click on Other Intimations).

EMPLOYEE STOCK OPTION PLAN-2018

The  Company,  pursuant  to  resolutions  passed  by  the  Board 
and  the  Shareholders  dated  June  26,  2018  and  July  31,  2018, 
respectively,  had  adopted  the  Subex  Employees  Stock  Option 
Scheme-2018  (“ESOP  –  2018”  or  “Plan”).  This  scheme  was 
formulated in accordance with the Securities & Exchange Board 
of India (Share Based Employee Benefits) Regulations, 2014.

The  Board  authorized 
the  Nomination  &  Remuneration 
Committee,  or  such  other  person(s)  as  may  be  authorized  
by  the  Nomination  &  Remuneration  Committee  for  the 
superintendence and administration of the Plan. The ESOP Plan 
has been implemented through the Subex Employee Welfare & 
ESOP Benefit Trust “ESOP Trust”, which is authorized to acquire 
shares of the Company through secondary market for providing 
such  share  based  payments  to  its  employees.  Total  number 
of Options granted/to be granted under the Scheme shall not 
exceed  5%  (Five  percent)  of  the  paid-  up  equity  capital  as  on 
March 31, 2018. The Nomination & Remuneration Committee of 
the Company in their meeting held on February 01, 2021 granted 
12,40,500 options approved under ESOP – 2018 scheme to the 
eligible employees.

12.  PARTICULARS OF LOANS, GUARANTEES OR INVESTMENTS 

UNDER SECTION 186

Details  of  Loans,  Guarantees  or  Investments  covered  under 
Section  186  of  the  Companies  Act  2013,  are  given  in  note 
numbers 30 & 31 to the Standalone Financial Statements.

13.  MATERIAL CHANGES AND COMMITMENTS, EFFECTING THE 

FINANCIAL POSITION OF THE COMPANY BETWEEN THE END 
OF FINANCIAL YEAR AND DATE OF THE REPORT

There  have  been  no  material  changes  for  the  period  between 
end  of  the  financial  year  2020-21  and  the  date  of  this  report, 
affecting the financial position of the Company. 

Your  Company  strongly  believes  that  the  spirit  of  Corporate 
Governance goes beyond the statutory form. Sound Corporate 
Governance is a key driver of continuous corporate growth and 
long-term value creation for the stakeholders and protection of 
their interests. It endeavors to meet the growing aspirations of 
all stakeholders including shareholders, employees, customers, 
vendors  and  is  committed  to  maintaining  the  highest  level  of 
transparency,  accountability,  and  equity  in  its  operations.  It 
always strives to follow the path of good governance through a 
broad framework of various processes.

Your Company has complied with the conditions of Corporate 
Governance  as  stipulated  under  the  SEBI  (LODR)  Regulations, 
2015,  as  amended  from  time  to  time.  The  Auditor’s  certificate  
on compliance with respect to the same is annexed herewith as 
“Annexure B”. In addition, it has documented its internal policies 
in line with the Corporate Governance guidelines.

 15.  MANAGEMENT DISCUSSION & ANALYSIS

The  Management  Discussion  &  Analysis  as  stipulated  under 
Regulation 34 of the SEBI (LODR) Regulations, 2015 is presented 
in a separate section forming part of this Annual Report.

16.  DIRECTORS AND KEY MANAGERIAL PERSONNEL

As  per  Section  152  of  the  Companies  Act,  2013,  at  least  two- 
thirds of the Directors shall be subject to retirement by rotation. 
One-third  of  such  Directors  must  retire  from  office  at  each 
Annual  General  Meeting  “AGM”  of  the  shareholders  and  a 
retiring Director is eligible for re-election. Accordingly, Mr. Shiva 
Shankar Naga Roddam, Whole-Time Director & COO, retires by 
rotation and being eligible, has offered to be re-appointed at the  
27th AGM.

APPOINTMENT/ RE-APPOINTMENT

Pursuant  to  the  recommendations  of  the  Nomination  & 
Remuneration Committee, the Board,

a)  At  its  meeting  held  on  May  11,  2020,  approved  the  
re-appointment  of  Mr.  Anil  Singhvi,  in  the  capacity  of  a 
Non-Executive  &  Non-Independent  Director  with  effect 
from  June  18,  2020.  His  re-appointment  was  approved 
by  the  members  at  the  26th  AGM  of  the  Company  held 
on  September  25,  2020.  Mr.  Singhvi  continues  to  be 
the  Chairman  of  the  Company,  in  the  capacity  of  a  
Non-Executive & Non-Independent Director.

b)  At  its  meeting  held  on  February  07,  2020,  appointed  
Mr.  Shiva  Shankar  Naga  Roddam  as  the  Whole-Time 
Director & Chief Operating Officer for a term of three years, 
subject  to  the  approval  of  the  members  at  the  26th  AGM 
and  the  members  approved  the  said  appointment  at  the  
26th AGM of the Company . Further, the Board at its meeting 
held  on  February  01,  2021,  changed  the  employment 
agreement of Mr. Shiva Shankar Naga Roddam from Subex 
Assurance LLP to Subex Limited and subject to the approval 
of the members at the 27th AGM revised the remuneration 
of  Mr.  Shiva  Shankar  Naga  Roddam  with  effect  from  
April 01, 2021.

Subex Annual Report 2020-2140

c)  At  its  meeting  held  on  March  01,  2021,  subject  to  the 
approval  of  the  members  at  the  27th  AGM  approved  the 
re-appointment  of  Mr.  Vinod  Kumar  Padmanabhan  as  the 
Managing Director & CEO of the Company for a period of 
3 years with effect from April 01, 2021.

The details regarding the familiarization program for Independent 
Directors is available on the website of the Company under the 
link https://www.subex.com/investors/shareholder-services/.

The  role,  terms  of  reference,  authority  and  power  of  the 
Audit  Committee  are  in  conformity  with  the  provisions  of  the 
Companies  Act,  2013  and  Regulation  18  of  the  SEBI  (LODR) 
Regulations,  2015  (including  amendments  thereto).  Further 
details of the Audit Committee, including its reconstitution, post 
the  re-appointment  of  Mr.  Anil  Singhvi  as  a  Non-Executive  & 
Non-Independent Director, have been provided in the report on 
Corporate Governance.

17.  BOARD MEETINGS

21.   AUDITORS

During  the  year,  seven  Board  Meetings  were  convened  and 
held. The intervening gap between the meetings was within the 
period prescribed under the Companies Act, 2013 and the SEBI 
(LODR), Regulations, 2015. The dates on which meetings were 
held are as follows:

Board Meeting Number

1/2020-21

2/2020-21

3/2020-21

4/2020-21

5/2020-21

6/2020-21

7/2020-21

Date of Meeting

May 11, 2020

July 15, 2020

August 10, 2020

September 24, 2020

November 09, 2020

February 01, 2021

March 01, 2021

The details of the attendance of the Directors are provided in the 
Report on Corporate Governance.

18.   PERFORMANCE EVALUATION

Pursuant  to  the  provisions  of  the  Companies  Act,  2013  and 
Regulation  17  (10)  of  the  SEBI  (LODR)  Regulations,  2015,  the 
Board at its meeting held on February 01, 2021 carried out an 
annual  performance  evaluation  of  its  own  performance,  the 
Chairman and the Directors individually, as well as the evaluation 
of the working of its committees. The manner of evaluation has 
been explained in the Report on Corporate Governance.

19.   POLICY ON DIRECTORS APPOINTMENT AND 

REMUNERATION POLICY OF THE COMPANY

The Policy on Appointment of Directors and the Remuneration 
Policy  of  the  Company  has  been  uploaded  on  the  website  of 
the  Company  https://www.subex.com/investors/shareholder-
services/.  The  Details/Disclosures  of  Ratio  of  Remuneration 
to  each  Director  to  the  median  employee’s  remuneration  is 
enclosed herewith as “Annexure F”.

20.   AUDIT COMMITTEE

As  on  March  31,  2021,  the  Audit  Committee  consisted  of  4 
(four) Directors as its members.

Composition 

Category

Ms. Nisha Dutt (Chairperson) 

Independent Director

Mr. Anil Singhvi 

Non-Executive &

Non-Independent Director

Ms. Poornima Prabhu 

Independent Director

Mr. George Zacharias 

Independent Director

*  Mr.  Vinod  Kumar  Padmanabhan  stepped  down  as  a  member  of  the 

Committee w.e.f. June 18, 2020.

There are no instances of frauds reported by auditors pursuant 
to  sub-section  (12)  of  Section  143  which  are  reportable  to  the 
Central Government.

STATUTORY AUDITORS

M/s.  S.  R.  Batliboi  &  Associates  LLP,  Chartered  Accountants, 
Bengaluru  (FRN  101049W/E300004),  were  appointed  as  the 
Statutory Auditors of the Company for a term of 5 years at the 
21st AGM of the Company held on June 19, 2015. Based on the 
recommendations  of  the  Audit  Committee,  the  Board  at  its 
meeting held on May 11, 2020, approved the re-appointment of 
M/s. S. R. Batliboi & Associates LLP for a term of 5 years, from the 
conclusion of the 26th AGM upto the conclusion of the 31st AGM 
and the said appointment was approved by the members at the 
26th AGM of the Company.

There  are  no  qualifications,  reservations,  adverse  remarks  or 
disclaimers made by Statutory Auditors of the Company in the 
Audit Report.

SECRETARIAL AUDITORS

Pursuant to the provisions of Section 204 of the Companies Act, 
2013  and  the  Companies  (Appointment  and  Remuneration  of 
Managerial Personnel) Rules 2014, the Company has appointed 
M/s. V Sreedharan & Associates, a firm of Company Secretaries in 
practice to undertake the Secretarial Audit of the Company. The 
Secretarial Audit Report and the Annual Secretarial Compliance 
Report are annexed herewith as “Annexure C”.

The Secretarial Audit Report for the year ended March 31, 2021 
does  not  contain  any  qualifications,  reservations,  or  adverse 
remarks.

22.   PARTICULARS OF EMPLOYEES

The particulars of employees required under Section 197 of the 
Companies  Act,  2013  read  with  the  Companies  (Appointment 
and  Remuneration  of  Managerial  Personnel)  Rules,  2014  is 
enclosed as “Annexure D” to this report.

23.   BUSINESS RESPONSIBILITY REPORT

The  Business  Responsibility  Report  as  stipulated  under 
Regulation 34 of the SEBI (LODR) Regulations, 2015 is presented 
in a separate section forming part of this Annual Report.

24.   CONSERVATION OF ENERGY

Your Company is committed to the continual development of 
its products in a sustained environment, helping its customers to 
operate their businesses more efficiently and enabling them to 
reduce their use of sparse resources and minimize waste.

Subex Annual Report 2020-21 
41

As a software product Company, the impact that the Company 
has on the environment from its own operations is relatively low 
when compared to companies in other industries. However, the 
Company  recognizes  that  it  still  has  a  role  to  play  in  reducing 
the  impact  that  global  business  has  on  the  environment. 
Subex  is  committed  to  following  the  best  practices  to  reduce 
utilization  of  power,  natural  resources  like  water  and  limited 
E-Waste  disposal,  executed  through  government  recognized 
agencies.  Though  Subex  does  not  fall  under  the  category 
the 
of  manufacturing  products  and  services 
environment,  we  implement  few  of  the  best  practices  with 
minimal investments through a five-year plan - agreement with 
an  industry  stalwart  having  expertise  in  energy  conservation. 
This  investment  thereby  results  in  monetary  benefits  /  savings 
month  on  month,  helping  us  recover  the  invested  amount  in 
few months, ensuring continued savings through this initiative.

impacting 

As  a  result  of  the  change  in  the  address  of  the  Registered 
office  of  the  Company  (addressed  in  point  39  of  this  report), 
the  Company  has  reduced  its  energy  consumption  and  has 
added to its efforts of being eco-friendly. Suppliers delivering the 
products to Subex like lighting, diesel generators etc, abide by 
the guidelines laid out by the government.

26.   FOREIGN EXCHANGE EARNINGS AND OUTGO

During  the  year  2020-21,  total  foreign  exchange  inflow  and 
outflow of the Company is as follows:

i) 

ii) 

Foreign  Exchange  inflow  `  1,482  lakhs  (Previous  Year  
` 1,082 lakhs)

Foreign  Exchange  outflow  `  576  lakhs  (Previous  Year  
` 366 lakhs)

27.   CORPORATE SOCIAL RESPONSIBILITY 

To enable contribution to the society and other stakeholders, the 
Company  has  constituted  the  Corporate  Social  Responsibility 
Committee  (CSR  Committee).  As  on  March  31,  2021  the  CSR 
Committee comprises of the following Directors as it members:

Composition 

Category

Mr. Anil Singhvi (Chairman) 

Non-Executive & 
Non-Independent Director

Ms. Nisha Dutt 

Independent Director

Mr. Vinod Kumar Padmanabhan 

Managing Director & CEO 

Mr. Shiva Shankar Naga Roddam  Whole-Time Director &  

Subex aims to reduce its impact on the environment by:

COO

i.  Monitoring the level of water and energy used along with 

the waste produced.

ii. 

Targeting a reduction in the use of plastics, electricity and 
water,  along  with  an  increase  in  amount  of  waste  that  is 
recycled/ reused etc.

iii. 

Increasing  the  awareness  on  environment  safety  and 
engagement of employees in such measures.

iv.  Adopting  sustainable  practices  designed  to  ensure  the 
health and safety of Subex’s employees, stakeholders, and 
the environment.

v.  Operating 

its  business 
environmental laws and regulations.

in  compliance  of  applicable 

25.  TECHNOLOGY ABSORPTION, ADOPTION, INNOVATION AND 

PRODUCT DEVELOPMENT

Subex is one of the first Product companies from India and is the 
first Product company from India in the Telecom domain.

Pursuant to the CSR Policy adopted by the Board, the Company 
proposes  to  undertake  such  activities  as  may  be  useful  and 
contributive in nature.

Particulars required to be disclosed pursuant to the Companies 
(Corporate  Social  Responsibility  Policy)  Rules,  2014,  (including 
amendments, if any) are given in “Annexure G” to this report.

The  CSR  Committee  charter  and  the  CSR  Policy  of  the 
Company  are  available  on  the  website  at  the  below  link  
https://www.subex.com/investors/shareholder-services/.

SUBEX CHARITABLE TRUST

The Subex Charitable Trust ("SCT") extends the outlook of Subex 
as  a  corporate  entity  into  community  service.  SCT  was  set  up 
to provide for welfare activities for the under privileged and the 
needy in the society. SCT is managed by trustees elected from 
among the employees of the Company. Please refer page 31 of 
the Annual Report for details of the activities conducted during 
the year. 

The  portfolio  of  products  has  contributed  to  the  success  in 
this  domain  and  has  also  built  a  strong  foundation  to  add 
value  to  our  Customers,  independent  of  the  economic  and 
market  conditions.  The  last  few  years  have  seen  a  rapid 
change  in  technologies  being  leveraged  and  this  has  been 
further  influenced  by  the  Digital  Transformation  of  services 
and portfolio within our Customer base. Subex has a dedicated 
team to explore these new technologies which then contribute 
to  innovations  on  the  existing  Portfolio  as  well  as  creation  of 
new Product Intellectual Property. The Products developed and 
released by this team influence our ability to compete and win, 
while  also  delivering  value  to  our  Customers.  Please  refer  the 
Management  Discussion  &  Analysis  for  further  details  on  our 
products.

28.   RISK MANAGEMENT POLICY & IMPLEMENTATION

The Risk Management Committee as required under Regulation 
21  of  the  SEBI  (LODR)  Regulations,  2015  has  been  constituted 
voluntarily by the Company. According to Regulation  21  (5)  of 
the said Regulations, as on March 31, 2021, the provisions of Risk 
Management  Committee  shall  be  applicable  to  top  500  listed 
entities, determined based on market capitalization.

The Company has developed and adopted a Risk Management 
Policy.  This  policy  identifies  all  perceived  risks  which  might 
impact the operations and on a more serious level also threaten 
the  existence  of  the  Company.  Risks  are  assessed  department 
wise such as financial risks, information technology related risks, 
legal risks, accounting fraud, etc. The Management also ensures 

Subex Annual Report 2020-21 
 
42

that  the  Company  is  taking  appropriate  measures  to  achieve 
prudent balance between risk and reward in both ongoing and 
new business activities.

29.   HUMAN RESOURCE MANAGEMENT

Detailed  report  on  Human  Resource  management  is  given  in 
the  Management  Discussion  and  Analysis,  forming  part  of  the 
Annual Report.

30.   INTERNAL CONTROL SYSTEMS AND THEIR ADEQUACY

In  accordance  with  the  provision  of  Section  134(5)(e)  of  the 
Companies  Act,  2013  and  as  per  the  provisions  of  the  SEBI 
(LODR), Regulations, 2015, the Company has an Internal Control 
System,  commensurate  with  the  size,  scale  and  complexity  of 
its operations.

Such  Internal  Financial  Controls  were  found  to  be  adequate 
for  a  Company  of  this  size.  The  controls  are  largely  operating 
effectively since there has not been identification of any material 
weakness in the Company. The Directors have in the Directors 
Responsibility  Statement  under  paragraph  (e)  of  the  Section 
confirmed the same to this effect. The Company has policies and 
procedures in place for ensuring proper and efficient conduct of 
its  business,  the  safeguarding  of  its  assets,  the  prevention  and 
detection of frauds and errors, the accuracy and completeness 
of  the  accounting  records  and  timely  preparations,  reliable 
financial  information.  The  Company  has  adopted  accounting 
policies  which  are  in  line  with  Indian  Accounting  Standards  
(“Ind AS”).

Pursuant  to  the  provisions  of  the  Section  134(5)(f)  of  the  Act, 
the Company during the year devised proper systems to ensure 
compliance with the provisions of all applicable laws. In effect, 
such  compliance  system  was  largely  found  to  be  adequate 
and  operating  effectively.  The  Directors  have  in  the  Directors 
Responsibility Statement under paragraph (f) of the Section also 
confirmed the same to this effect.

The  Internal  Auditors  monitor  and  evaluate  the  effectiveness 
and  adequacy  of  internal  control  system  in  the  Company,  its 
compliance  with  operating  systems,  accounting  procedures 
and policies at all locations of the Company and its subsidiaries. 
Based  on  the  report  of  Internal  Auditors,  process  owners 
undertake  corrective  action  in  their  respective  areas  and 
thereby  strengthen  the  controls.  Significant  audit  observations 
and  corrective  actions  thereon  are  presented  to  the  Audit 
Committee of the Board

Subex  is  certified  for  ISO  9001:2015  (Quality  Management 
System) and ISO 27001:2013 (Information Security Management 
System). Internal audits are conducted periodically for projects 
and support functions to adhere to these international standards. 
These  audits  are  conducted  across  Bengaluru,  UK  and  US 
locations to ensure processes are followed to provide a better 
customer experience. Summary of the audits are shared across 
organization to help understand strengths and weaknesses in the 
system.  People  involvement  in  organization  process  initiatives 
is  one  that  approaches  towards  achieving  better  compliance, 
standardizing activities to consistently achieve better customer 
satisfaction.

This  year  Subex  focused  on  additional  security  awareness 
programs and improve the existing business continuity controls 
owing  to  the  pandemic.  Additionally,  we  continued  to  identify 
and  involve  relevant  stakeholders  to  review  and  align  the 
processes to Subex’s Business objectives. 

31.  VIGIL MECHANISM/ WHISTLE BLOWER POLICY

The  Company  has  implemented  a  vigil  mechanism  policy 
to  deal  with  instances  of  fraud,  leakage  of  unpublished  price 
sensitive  information  and  mismanagement,  if  any.  The  policy 
also  provides  for  adequate  safeguards  against  victimization  of 
persons  who  use  such  mechanism  and  makes  provision  for 
direct access to the Chairperson of the Audit Committee in all 
cases.  The  details  of  the  policy  are  posted  on  the  website  of 
the Company under the link https://www.subex.com/investors/ 
shareholder-services/.  There  were  no  complaints  received 
during the year 2020-21.

32.   POLICY ON SEXUAL HARRASSMENT OF WOMEN AT 

WORKPLACE

The  Company  has  zero  tolerance  towards  sexual  harassment 
at the workplace and towards this end, has adopted a policy in 
line with the provisions of the Sexual Harassment of Women at 
Workplace (Prevention, Prohibition and Redressal) Act, 2013 and 
the  Rules  thereunder.  All  employees  (permanent,  contractual, 
temporary,  trainees)  are  covered  under  the  said  policy.  An 
Internal  Complaints  Committee  (ICC)  chaired  by  a  senior 
female employee of the Company, has been set up to redress 
complaints received under this Act.

During  the  financial  year  under  review  under  review,  no 
complaints have been received by the Company.

33.  DECLARATION FROM INDEPENDENT DIRECTORS 

All 
Independent  Directors  have  given  declarations  under  
Section  149  (7)  to  the  effect  that  they  meet  the  criteria  of 
Independence  as  laid  down  under  Section  149(6)  of  the 
Companies Act, 2013.

34.   RELATED PARTY TRANSACTIONS

All  related  party  transactions  that  were  entered  into  during 
the  financial  year  were  on  an  arm’s  length  basis  and  were  in 
the  ordinary  course  of  business.  There  were  no  materially 
significant  related  party  transactions  made  by  the  Company 
with its Promoters, Directors, Key Managerial Personnel or other 
designated persons which may have a potential conflict with the 
interest of the Company at large. Further, none of the Directors 
had  any  pecuniary  relationships  of  transactions  vis-à-vis  the 
Company.

All  related  party  transactions  are  placed  before  the  Audit 
Committee and the Board for approval. Prior omnibus approval 
of  the  Audit  committee  is  obtained  for  transactions  which  are 
of a foreseen and repetitive nature. A statement giving details of 
all  related  party  transactions  entered  pursuant  to  the  omnibus 
approval so granted, is placed before the Audit Committee and 
the Board of Directors for their review on a quarterly basis.

The  Company  has  entered  into  sub-contracting  arrangements 
with  its  subsidiaries,  based  on  transfer  pricing  methodology, 

Subex Annual Report 2020-2143

for  development  and  enhancement  of  its  products  as  well  as 
marketing  of  its  products  by  the  subsidiaries  across  locations. 
The  Company  has  also  entered  into  marketing  arrangements 
with its subsidiaries wherein there is a cross-charge done by the 
subsidiaries towards its efforts for the same. The company has 
also entered into an arrangement with its Indian group entities 
wherein common costs pertaining to sales and business support 
functions are cross charged.

The  Policy  on  Related  party  transactions  as  approved  by  the 
Board  is  uploaded  on  the  Company’s  website  under  the  link 
https://www.subex.com/investors/shareholder-services/.

Particulars  of  Contracts  or  Arrangements  with  Related  parties 
referred to in Section 188(1) in Form AOC 2 is enclosed to this 
report as “Annexure E”.

35.   SIGNIFICANT AND MATERIAL ORDERS PASSED BY THE 

REGULATORS OR COURTS

a)  Pursuant to the approval of the Board of Directors at their 
meeting  held  on  February  07,  2020  and  the  approval  of 
the  shareholders  through  Postal  Ballot  dated  June  25, 
2020,  the  NCLT,  Bengaluru  Bench,  vide  its  Order  dated  
September  23,  2020,  approved  the  Scheme  of  Reduction 
of Capital of the Company, by reducing the Face Value per 
equity share from ` 10 to ` 5. 

for 

b)  Registrar  of  Companies  ‘ROC’-,  vide  its  Order  dated  
August  10,  2020,  imposed  a  penalty  of  `  4,00,000  under 
Section 203 (5) of the Companies Act, 2013, on the Company  
(`  2,00,000)  and  the  officers  in  default  (CEO  &  MD  -  
`  1,00,000,    erstwhile  CFO  -  `  1,00,000),  for  delay    in  
appointment  of  Company  Secretary 
the  period  
from  June  15,  2017-  July  09,  2018  (resulting  in  a  delay  in 
appointment by 216 days). The Company filed its adjudication 
application  before  the  ROC,  Bengaluru,  Karnataka,  on 
October  09,  2019,  pleading  that  the  delay  was  purely  by 
inadvertence and without any malafide intention. The penalty 
was paid by the Company and the officers and the details 
of  the  same  were  filed  with  the  ROC  in  Form  INC-28  on  
September 25, 2020 vide SRN R60492253. Apart from the 
aforesaid,  there  were  no  significant  and  material  orders 
passed  by  the  Regulators/  Courts  which  would  impact 
the  going  concern  status  of  the  Company  and  its  future 
operations.

38.   MAINTENANCE OF COST RECORDS

Maintenance  of  cost  records  as  specified  by  the  Central 
Government  under  sub-section  (1)  of  Section  148  of  the 
Companies Act, 2013, is not applicable to the Company as the 
Company operates out of a Special Economic Zone (SEZ).

39.  SIGNIFICANT DEVELOPMENTS DURING THE YEAR

a)  Change in address of Registered Office within local limits 

of Bengaluru City

The  Board  of  Directors  had  on  December  30,  2020 
approved  the  change  in  address  of  the  Registered  Office 
of  the  Company  within  local  limits  of  Bengaluru  City  i.e. 
from  RMZ  Ecoworld,  Outer  Ring  Road,  Devarabisanahalli, 
Bengaluru-560103 to Pritech Park-SEZ, Block-09, 4th floor, 
B Wing, Survey No. 51 to 64/4, Outer Ring Road, Bellandur 
Village, Varthur Hobli, Bengaluru-560 103. This change was 
with effect from January 04, 2021.

b)  Receipt  of  request  letters  from  persons  belonging  to 
the Promoter/Promoter Group for reclassification of the 
category of their shareholding from ‘Promoter/Promoter 
Group’ to ‘Public’

The  Board  at  its  meeting  held  on  February  01,  2021  took 
note  of  the  request  letters  cum  undertakings  received 
from  the  below  persons  and  approved  the  same,  subject 
to the approval of the members of the Company and the 
regulatory authorities

Sl. No

Particulars

Request for reclassification 

1

2

3

Subash Menon (Promoter)

Sudeesh Yezhuvath (Promoter 

Group)

Kivar Holdings Private Limited 

(Promoter Group)

Reclassification 

to 

the 

category of ‘Public’

Pursuant  to  the  amendment  in  Regulation  31A  of  the 
SEBI 
(LODR)  Regulations,  2015,  owing  to  the  SEBI 
(LODR)  (Second  Amendment)  Regulations,  2021  dated  
May 05, 2021, the Company has to receive revised request 
letters  from  the  members  of  the  'Promoter/Promoter 
Group', for considering the request for re-classification.

36.   ANNUAL RETURN

A copy of the Annual Return of the Company for the Financial  
year 2020-21, as required under Section 92 (3) of the Companies  
Act,  2013  and  Rule  12  of  the  Companies  (Management  
and Administration) Rules, 2014 shall be placed on the Company’s 
websitehttps://www.subex.com/investors/announcement-filing/ 
(click on Disclosures).

37.   LISTING WITH STOCK EXCHANGES

The  Company  has  paid  the  Annual  Listing  Fees  for  the  year 
2020-21  to  the  Exchanges’  where  the  Company’s  shares  are 
listed i.e., the National Stock Exchange of India Ltd (‘NSE’) and 
the BSE Ltd (‘BSE’).

40.  DIRECTORS’ RESPONSIBILITY STATEMENT

In  accordance  with  the  provision  of  Section  134(3)(c)  of  the 
Companies Act, 2013, the Board of Directors affirms:

a) 

In the preparation of the annual accounts for the financial 
year  ended  March  31,  2021,  the  applicable  accounting 
standards have been followed along with proper explanation 
relating to material departures;

b)  That  the  accounting  policies  have  been  selected  and 
applied  consistently  and  it  has  made  judgments  and 
estimates that are reasonable and prudent so as to give a 
true and fair view of the state of affairs of the Company as 
at March 31, 2021 and of the profit of the Company for the 
year ended on that date;

Subex Annual Report 2020-2144

c)  That  proper  and  sufficient  care  has  been  taken  for 
the  maintenance  of  adequate  accounting  records  in 
accordance  with  the  provisions  of  the  Companies  Act, 
2013 for safeguarding the assets of the Company and for 
preventing and detecting fraud and other irregularities;

d)  That the accounts for the year ended March 31, 2021 have 

been prepared on a going concern basis;

e)  That  internal  financial  controls  have  been  laid  down  to 
be  followed  by  the  Company  and  such  internal  financial 
controls were adequate and were operating effectively;

f) 

That systems to ensure compliance with the provisions of 
all  applicable  laws  were  in  place  and  such  systems  were 
adequate and operating effectively;

41.  APPRECIATION/ACKNOWLEDGEMENTS

Your  Directors 
investors, 
shareholders’  and  bankers  for  their  continued  support  during 

the  customers,  vendors, 

thank 

the year. We place on record our appreciation for the support /  
co-operation  extended  by 
the  various  departments  of 
Government of India, Government of Karnataka, Central and State 
Government authorities particularly SEZ authorities, Ministry of 
Corporate Affairs, Central Board of Direct Taxes, Central Board 
of Indirect Taxes and Customs, Banks, the Ministry of Commerce 
and Industry, Ministry of Labour and Employment, Reserve Bank 
of  India,  the  Securities  and  Exchange  Board  of  India,  the  BSE 
Limited, the National Stock Exchange of India Ltd, the National 
Securities  Depository  Limited,  the  Central  Depository  Services 
(India) Limited, the National Company Law Tribunal, Bengaluru 
Bench and other State Government authorities and look forward 
to their support in all future endeavors.

Your  Directors  also  wish  to  place  on  record  their  deep 
appreciation  to  Subexians  at  all  levels  for  their  hard  work, 
solidarity, co-operation, and support, as they are instrumental in 
your Company scaling new heights, year after year.

For Subex Limited 

Anil Singhvi 
Chairman, Non-Executive & Non-Independent Director 
DIN:00239589 
Place: Mumbai 
Date: May 17, 2021 

For Subex Limited

Vinod Kumar Padmanabhan
Managing Director & CEO
DIN:06563872
Place: Bengaluru
Date: May 17, 2021 

Subex Annual Report 2020-21ANNEXURE A

Information as at March 31, 2021 pertaining to the Employee Stock Option Schemes of the Company.

Particulars

Sl. 

No

1

2

3

4

5

6

7

8

9

a) Options granted as on March 31, 2021

b) Options granted during the year

Options vested as on March 31, 2021

Options exercised as on March 31, 2021

No. of shares arising as a result of exercise of options as on  March 31, 2021

Options Lapsed as on March 31, 2021

Exercise Price

Variation of terms of options

Money realized by exercise of options upto March 31, 2021

Total number of options in force

10

Employee wise details of options granted during the year under review to:

(i) Key managerial personnel

45

ESOP 2018

2,46,90,500

12,40,500

1,49,18,750

27,78,500

NIL#

20,40,500**

` 6 - ` 18

None

` 1,66,71,000

1,98,71,500

-

(ii) other employee receiving a grant in the year of option amounting to 5% or more of options granted during 

Rajkumar Esetty Tirumala - 75,000

that year

(iii) identified employees who were granted option, during the year, equal to or exceeding 1% of the issued capital 

(excluding outstanding warrants and conversions) of the Company at the time of grant.

11

Diluted Earnings Per Share (EPS) pursuant to issue of shares on exercise of option calculated in accordance with 

Indian Accounting Standard (Ind AS) 33 ‘Earnings per share’

12

Where  the  Company  has  calculated  the  employee  compensation  cost  using  the  intrinsic  value  of  the  stock 

options, the difference between the employee compensation cost so computed and the employee compensation 

cost that shall have been recognized if it had used the fair value of the options.

The impact of this difference on profits and on EPS of the Company is:

Vibin Mathew - 75,000

Suresh Chintada - 7,40,000

Gautam Sarkar - 2,00,500

-

` 0.48

N.A.

13

Weighted-average  exercise  prices  and  weighted-average  fair  values  of  options  separately  for  options  whose 

Weighted average exercise price: ` 6.75

exercise  price  either  equals  or  exceeds  or  is  less  than  the  market  price  of  the  stock.  (As  per  note  33  of  the 

Weighted average fair value: ` 12.64

Standalone financials)

14

Description of the method used during the year to estimate the fair values of options, including the following 

Black Scholes model

weighted-average information:

i. risk-free interest rate

ii. expected life

iii. expected volatility

iv. expected dividends

v. market price on grant date

6.12%

2 years

72.08%

1.88%

` 26.55

**In accordance with the provisions of the ESOP Scheme 2018, lapsed options are reissued.
# There are no fresh equity shares arising because of exercise of options during the year ended March 31, 2021. Shares were transferred 
from the ESOP Trust against the exercise of options.

For Subex Limited 

Anil Singhvi 
Chairman, Non-Executive & Non-Independent Director 
DIN:00239589 
Place: Mumbai 
Date: May 17, 2021 

For Subex Limited

Vinod Kumar Padmanabhan
Managing Director & CEO
DIN:06563872
Place: Bengaluru
Date: May 17, 2021

Subex Annual Report 2020-2146

ANNEXURE B

To,

Members of Subex Limited

CORPORATE GOVERNANCE COMPLIANCE CERTIFICATE

We  have  examined  the  compliance  of  conditions  of  Corporate  Governance  by  Subex  Limited  ("the  Company"),  for  the  purpose  of 
certifying of the Corporate Governance under Regulation 17 to 27, clauses (b) to (i) of Regulation 46(2) and paragraphs C, D and E of 
Schedule  V  of  the  of  the  SEBI  (Listing  Obligations  and  Disclosure  Requirements)  Regulations,  2015  from  the  period  April  01,  2020  to  
March 31, 2021. We have obtained all the information and explanations which to the best of our knowledge and belief were necessary 
for the purposes of certification.

The  compliance  of  conditions  of  Corporate  Governance  is  the  responsibility  of  the  management.  Our  examination  was  limited  to 
procedures  and  implementation  thereof,  adopted  by  the  Company  for  ensuring  the  compliance  with  the  conditions  of  Corporate 
Governance. It is neither an audit nor an expression of opinion on the financial statements of the Company.

In  our  opinion  and  to  the  best  of  our  information  and  according  to  the  explanations  given  to  us,  we  certify  that  the  Company  has 
complied with the conditions of Corporate Governance as stipulated in Regulations 17 to 27, clauses (b) to (i) of sub-regulation (2) of 
Regulation 46 and paragraphs C, D and E of Schedule V of the Listing Regulations, as applicable of the SEBI (Listing Obligations and 
Disclosure Requirements) Regulations, 2015. 

We further state that such compliance is neither an assurance as to the future viability of the Company nor of the efficiency or effectiveness 
with which the management has conducted the affairs of the Company.

Date: May 17, 2021  
Place: Bengaluru 

For BMP & Co. LLP 
Company Secretaries

Pramod S M 
Partner 
FCS: 7834 / CP No. 13784
UDIN: F007834C000337341

Subex Annual Report 2020-21 
 
                                                                                                                                            
 
 
47

ANNEXURE C

Form No. MR-3

SECRETARIAL AUDIT REPORT

[Pursuant to Sub Section (1) of Section 204 of the Companies Act, 2013 and Rule 9 of the Companies (Appointment and Remuneration 
of Managerial Personnel) Rules, 2014]

FOR THE FINANCIAL YEAR ENDED MARCH 31, 2021

To, 

The Members, 

SUBEX LIMITED 

We  have  conducted  the  secretarial  audit  of  the  compliance  of  applicable  statutory  provisions  and  the  adherence  to  good  corporate 
practices by Subex Limited (hereinafter called the company). Secretarial Audit was conducted in a manner that provided us a reasonable 
basis for evaluating the corporate conducts/statutory compliances and expressing my opinion thereon. 

Based on our verification of the Company’s Books, Papers, Minute Books, Forms and Returns filed and other Records maintained by the 
company and also the information provided by the Company, its officers, agents and authorized representatives during the conduct of 
secretarial audit, we hereby report that in our opinion, the company has, during the financial year ended on March 31, 2021 (the audit 
period) complied with the statutory provisions listed hereunder and also that the Company has proper Board-processes and compliance-
mechanism in place to the extent, in the manner and subject to the reporting made hereinafter: 

We have examined the books, papers, minute books, forms and returns filed, and other records maintained by the Company during the 
audit period according to the provisions of:  

i) 

The Companies Act, 2013 (the Act) and the rules made thereunder; 

ii)  The Securities Contracts (Regulation) Act, 1956 (‘SCRA’) and the rules made thereunder; 

iii)  The Depositories Act, 1996 and the Regulations and Byelaws framed thereunder; 

iv)  Foreign Exchange Management Act, 1999 and the rules and regulations made thereunder to the extent of Foreign Direct Investment, 

Overseas Direct Investment and External Commercial Borrowings;

v)  The following Regulations and Guidelines prescribed under the Securities and Exchange Board of India Act, 1992 (‘SEBI Act’):- 

a.  The Securities and Exchange Board of India (Substantial Acquisition of Shares and Takeovers) Regulations, 2011; 

b.  The Securities and Exchange Board of India (Prohibition of Insider Trading) Regulations, 2015; 

c.  The Securities and Exchange Board of India (Issue of Capital and Disclosure Requirements) Regulations, 2018; 

d.  The Securities and Exchange Board of India (Share Based Employee Benefits) Regulations, 2014;

e.  The  Securities  and  Exchange  Board  of  India  (Issue  and  Listing  of  Debt  Securities)  Regulations,  2008  (Not Applicable to the 

Company during the Audit Period);

f. 

The Securities and Exchange Board of India (Registrars to an Issue and Share Transfer Agents) Regulations, 1993 regarding the 
Companies Act and dealing with client; 

g.  The Securities and Exchange Board of India (Delisting of Equity Shares) Regulations, 2009 (Not Applicable to the Company 

during the Audit Period);

h.  The Securities and Exchange Board of India (Buyback of Securities) Regulations, 2018 (Not Applicable to the Company during 

the Audit Period); and

i. 

The Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015

vi)  Other Laws Applicable Specifically to the Company namely: 

a. 

Information Technology Act, 2000 and the rules made thereunder.

b.  Special Economic Zones Act, 2005 and the rules made thereunder.

c.  Copy Right Act, 1957.

Subex Annual Report 2020-2148

We have also examined the compliance with the applicable clauses of the following:

a. 

Secretarial Standards issued by the Institute of Company Secretaries of India on Meetings of the Board of Directors and General 
Meeting.

b. 

Listing Agreements entered into by the Company with the BSE Limited and the National Stock Exchange of India Limited. 

We have not examined compliance by the Company with applicable financial laws, like direct and indirect tax laws, since the same have 
been subject to review by statutory financial audit and other designated professionals.

During the period under review the Company has complied with the provisions of the Act, Rules, Regulations, Guidelines, Standards etc., 
mentioned above subject to the following observation: 

Pursuant to the provisions of sub-rule (4A) of rule 5 of Investor Education and Protection Fund Authority (Accounting, Audit, Transfer and 
Refund) Rules, 2016, Form No. IEPF-1A is yet to be filed by the Company.

WE FURTHER REPORT THAT: 

The Board of Directors of the Company is duly constituted with proper balance of Executive Directors, Non-Executive Directors, and 
Independent Directors. The changes in the composition of the Board of Directors that took place during the period under review were 
carried out in compliance with the provisions of the Act.

Adequate notice is given to all directors to schedule the Board Meetings, agenda and detailed notes on agenda were sent at least seven 
days in advance except with respect to those agenda items which the company deemed to be unpublished price sensitive information 
(UPSI), and a system exists for seeking and obtaining further information and clarifications on the agenda items before the meeting and 
for meaningful participation at the meeting. 

As per the minutes of the meetings duly recorded and signed by the Chairman, the decisions of the Board were unanimous, and no 
dissenting views have been recorded.

We further report that based on the review of compliance mechanism adopted by the Company i.e., of providing adequate presentations 
by the heads of concerned departments at the Board Meetings, regarding compliance with the applicable laws and its adherence, there 
are adequate systems and processes in the Company commensurate with the size and operations of the Company to monitor and ensure 
compliance with applicable laws, rules, regulations, and guidelines. 

We further report that during the audit period, except for the following events, there was no event / action having a major bearing on the 
Company's affairs in pursuance of the above referred laws, rules, regulations, guidelines etc.,

The Board at its meeting held on February 07, 2020 had approved the Scheme of Reduction of Equity share capital of the Company 
by reducing the face value per equity share from ` 10 to ` 5 per share. The Scheme was subject to the approval of the shareholders 
and  the  Honorable  National  Company  Law  Tribunal.  The  Special  Resolution  for  the  reduction  of  share  capital  of  the  Company  from  
` 5,62,00,29,350/- divided into 56,20,02,935 equity shares of ` 10/- each to ` 2,81,00,14,675/- divided into 56,20,02,935 equity shares of 
`5/- each by reducing face value of each equity share from ` 10/- to ` 5/-, along with a reduction to the Securities Premium Account of 
the Company from ` 2,67,04,28,364/- to ` 1,64,03,33,337/- and such cumulative reduction was effected by writing off of the Accumulated 
Losses of ` 3,84,01,09,702/-.was passed by way of Postal Ballot on June 25, 2020.

Further,  the  company  had  filed  an  application  before  the  Hon’ble  National  Company  Law  Tribunal  (NCLT)  ,  Bengaluru  under  section 
66  &  section  52  for  seeking  its  approval  for  the  reduction  of  share  capital  vide  C.P.  No.  88/BB/2020  and  had  received  the  approval 
from  Hon’ble  NCLT  vide  its  order  dated  September  23,  2020  and  the  same  was  filed  with  the  Registrar  of  Companies,  Karnataka  on  
September 29, 2020 (effective date of the Scheme)

Consequent to the reduction of share capital, the Company has altered its clause V of Memorandum of Association by way of reducing 
the face value of equity shares from ` 10/- each to ` 5/- each. 

For V. SREEDHARAN & ASSOCIATES

(Pradeep B. Kulkarni) 
Partner
FCS: 7260; CP No. 7835 
UDIN Number F007260C000335082
Peer Review Certificate No. 589/2019 
Place: Bengaluru
Date: May 17, 2021

Subex Annual Report 2020-21 
This report (i.e., Form No. MR-3) is to be read with our letter of even date which is annexed as Annexure and forms an integral part of this 
report.

49

‘Annexure’

To,

The Members,  
Subex Limited
Pritech Park - SEZ
Block -09, 4th Floor, B Wing
Survey No. 51 to 64/4
Outer Ring Road, Bellandur Village
Varthur Hobli, Bengaluru – 560 103   

Our report of even date is to be read along with this letter:

1.  Maintenance of secretarial record is the responsibility of the management of the company. Our responsibility is to express an opinion 

on these secretarial records based on our audit.

2.  We have followed the audit practices and processes as were appropriate to obtain reasonable assurance about the correctness of 
the contents of the Secretarial records. The verification was done on test basis to ensure that correct facts are reflected in secretarial 
records. We believe that the processes and practices, we followed provide a reasonable basis for our opinion.

3.  We have not verified the correctness and appropriateness of financial records and Books of Accounts of the company.

4.  Wherever  required,  we  have  obtained  the  Management  representation  about  the  compliance  of  laws,  rules  and  regulations  and 

happening of events etc.

5.  The  compliance  of  the  provisions  of  Corporate  and  other  applicable  laws,  rules,  regulations,  standards  is  the  responsibility  of 

management. Our examination was limited to the verification of procedures on test basis.

6.  The Secretarial Audit report is neither an assurance as to the future viability of the company nor of the efficacy or effectiveness with 

which the management has conducted the affairs of the company.

7.  Due  to  COVID-19  pandemic  situation,  we  have  conducted  online  verification  and  examination  of  records,  as  facilitated  by  the 

Company for the purpose of issuing Secretarial Audit Report (Form No. MR-3). 

For V. SREEDHARAN & ASSOCIATES

(Pradeep B. Kulkarni) 
Partner
FCS: 7260; CP No. 7835 
UDIN Number F007260C000335082
Peer Review Certificate No. 589/2019
Bengaluru
May 17, 2021

Subex Annual Report 2020-21 
 
 
 
 
 
 
50

SECRETARIAL COMPLIANCE REPORT OF SUBEX LIMITED FOR THE YEAR ENDED MARCH 31, 2021.

We have examined:  

(a)  all the documents and records made available to us and explanation provided by Subex Limited (“the listed entity”);

(b) 

the filings/ submissions made by the listed entity to the stock exchanges;

(c)  website of the listed entity;

(d)  any other document/ filing, as may be relevant, which has been relied upon to make this certification;

for the year ended March 31, 2021 (“Review Period”) in respect of compliance with the provisions of: 

(a) 

the Securities and Exchange Board of India Act, 1992 (“SEBI Act”) and the Regulations, circulars, guidelines issued thereunder; and 

(b) 

the  Securities  Contracts  (Regulation)  Act,  1956  (“SCRA”),  rules  made  thereunder  and  the  Regulations,  circulars,  guidelines  issued 
thereunder by the Securities and Exchange Board of India (“SEBI”); 

The specific Regulations, whose provisions and the circulars / guidelines issued thereunder, have been examined, include: -

(a)  The Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015; 

(b)  The Securities and Exchange Board of India (Issue of Capital and Disclosure Requirements) Regulations, 2018;

(c)  The Securities and Exchange Board of India (Substantial Acquisition of Shares and Takeovers) Regulations, 2011;

(d)  The Securities and Exchange Board of India (Buyback of Securities) Regulations, 2018 (Not Applicable to the Company during the 

Review Period). 

(e)  The Securities and Exchange Board of India (Share Based Employee Benefits) Regulations, 2014; 

(f)  The Securities and Exchange Board of India (Issue and Listing of Debt Securities) Regulations, 2008. (Not Applicable to the Company 

during the Review Period).

(g)  The Securities and Exchange Board of India (Issue and Listing of Non- Convertible and Redeemable Preference Shares) Regulations, 

2013. (Not Applicable to the Company during the Review Period). 

(h)  The Securities and Exchange Board of India (Prohibition of Insider Trading) Regulations, 2015.

and based on the above examination, we hereby report that, during the Review Period:

(a)  The listed entity has complied with the provisions of the above Regulations and circulars/ guidelines issued thereunder.

(b)  The  listed  entity  has  maintained  proper  records  under  the  provisions  of  the  above  Regulations  and  circulars/  guidelines  issued 

thereunder in so far as it appears from our examination of those records. 

(c)  The following are the details of actions taken against listed entity by National Stock Exchange (NSE) under aforesaid Acts/Regulations 

and circulars/guidelines issued thereunder:

Sl. 
No.

1

Action taken by SEBI / Stock 
Exchanges

Details of violation

Details of action taken E.g. fines, 
warning letter, debarment etc.,

Observations/ remarks of the Practicing 
Company Secretary if any

The  Company  had  received  Letter 
bearing  reference  no.  NSE/LIST/
SOP/0449 dated June 23, 2020 from 
the  National  Stock  Exchange  (NSE)
conveying  its  decision  of  rejecting 
the  waiver  request  submitted  by 
the  Company  through  its  various 
letters  seeking  additional  time  for 
appointment  of  6th  Director  on  the 
Board  pursuant  to  the  provisions  of 
Regulation 17(1)(c) of LODR. 

company 

had 
The 
compliance 
delayed 
(1) 
with  Regulation  17 
(c)  of  the  SEBI  (LODR) 
Regulations,  2015 
i.e., 
delayed  in  appointing  the 
6th  Director  on  the  Board 
of  the  Company,  and  the 
NSE  had  imposed  fine  of  
`  6,45,000  for  the  said 
delay.

The  Company  has 
remitted 
an  amount  of  `  6,45,000  on  
July  08,  2020  towards  the  fine 
imposed  by  the  NSE  for  the  said 
reason.

Since the Company has paid the requisite 
fine  no  further  remarks  required  in  this 
regard.

There  was  no  action  taken  against  the  listed  entity’s  promoters/  directors  /  material  subsidiaries  either  by  SEBI  (including  under  the 
Standard Operating Procedures issued by SEBI through various circulars) under the aforesaid Acts/ Regulations and circulars/ guidelines 
issued thereunder during the period under review. 

Subex Annual Report 2020-2151

(d)  The listed entity has taken the following action to comply with the observation made in previous reports:

Observations made in the 
secretarial compliance 
report for the year ended.

Actions taken by the listed entity 
if any

Comments of the Practicing Company Secretary 
on the actions taken by the listed entity

31.03.2020

The Company has appointed 6th 
Director w.e.f 07.02.2020.

No remarks since it has been complied.

Sl. 
No.

1

Observations of the 
Practicing Company 
Secretary in the previous 
reports

Pursuant to Regulation 
17(1)(c) of LODR, there 
was a delay in appointing 
the 6th Director on the 
Board of the Company. 
The Company has 
appointed 6th Director 
w.e.f 07.02.2020.

NOTE:  Due  to  Covid-19  pandemic  situation,  we  have  conducted  online  verification  and  examination  of  records,  as  facilitated  by  the  Company  for  the 

purpose of issuing this Report.

For V. SREEDHARAN & ASSOCIATES

(Pradeep B. Kulkarni)
Partner
FCS: 7260; CP No. 7835
Bengaluru
May 17, 2021
UDIN Number F007260C000335291
Peer Review Certificate No. 589/2019 

Subex Annual Report 2020-2152

ANNEXURE D

PARTICULARS OF EMPLOYEES 

Particulars

Mr. Venkatraman G S

Mr. Shiva Shankar Naga Roddam *

Designation of the employee

Chief Financial Officer & Senior Vice President Whole-Time Director & Chief Operating Officer

Remuneration received

` 113 lakhs &

Nature of employment, whether contractual or 

Permanent

otherwise

` 17 lakhs

Permanent

Qualifications of the employee

B.Com (honours) -Delhi University, MBA 

Bachelor’s in Engineering in Electronics & 

(Finance)- IGNOU, New Delhi, Graduate of 

Telecommunications, from the Institution of 

Advanced Corporate Finance Program,  

Electronics & Telecommunication Engineers, 

IIM Ahmedabad.

No. of years of experience

29 Years

Date of commencement of employment

October 29, 2018

The age of such employee

51

The last employment held by such employee before 

Mindtree Ltd

joining the Company

New Delhi (IETE), Bachelor’s in Triple Maths, 

Osmania University, Hyderabad Master’s in 

Business Administration from the Institute of 

Management Development and Research, 

Pune, Maharashtra (IMDR).

25 Years

December 05, 2018

47

Plivo

The percentage of equity shares held by the 

2,75,000 (0.05%)

2,50,000 (0.04%)

employee in the Company within the meaning 

of clause (iii) of sub-rule (2) of the Companies 

(Appointment and Remuneration of Managerial 

Personnel) Rules, 2014 (including any amendments 

thereto)

Whether any such employee is a relative of any 

N.A.

Director or manager of the Company and if so, name 

of such Director or manager

& Inclusive of the perquisite arising on account of exercise of options.

N.A. 

* The Board at its meeting held on February 01, 2021, changed the employment agreement of Mr. Shiva Shankar Naga Roddam from Subex Assurance LLP 

to Subex Limited and subject to the approval of the members at the 27th AGM, revised the remuneration of Mr. Shiva Shankar Naga Roddam with effect 

from April 01, 2021. The remuneration stated herein was drawn by Mr. Shiva Shankar Naga Roddam from the Company for the period February 01, 2021 to  

March 31, 2021.

Subex Annual Report 2020-2153

ANNEXURE E

 (Pursuant to clause (h) of sub-section (3) of Section 134 of the Act and Rule 8(2) of the 

FORM AOC 2

Companies (Accounts) Rules, 2014)

Form for disclosure of particulars of contracts/arrangements entered into by the Company with related parties referred to in sub-section 
(1) of Section 188 of the Companies Act, 2013 including certain arm’s length transactions under third proviso thereto

1. Details of contracts or arrangements or transactions not at arm's length basis

1. Name(s) of the related party and nature of relationship

2. Nature of contracts/ arrangements/ transactions

3. Duration of the contracts/ arrangements/ transactions

4. Salient terms of the contracts or arrangements or transactions including the value, if any

5. Justification for entering into such contracts or arrangements or transactions

NOT APPLICABLE

6. Date(s) of approval by the Board

7. Amount paid as advances, if any:

8. Date on which the special resolution was passed in general meeting as required under 

first proviso to section 188

2. Details of material contracts or arrangement or transactions at arm's length basis

(a) Name(s) of the related party and nature of relationship

(b) Nature of contracts/ arrangements/ transactions

(a) Subex Technologies Limited
(b) Subex (UK) Limited
(c) Subex Americas Inc.
(d) Subex (Asia Pacific) Pte Limited
(e) Subex Inc.
(f) Subex Middle East (FZE)
(g) Subex Azure Holdings Inc.
(h) Subex Assurance LLP
(i) Subex Digital LLP
(j) Subex Bangladesh Private Limited

(All the aforementioned entities are subsidiaries of Subex 
Limited)

A. Sub-Contracting and Support Services Transactions
• Subex (Asia Pacific) Pte. Ltd
• Subex Inc.
• Subex Assurance LLP
• Subex Digital LLP

B. Marketing & Support Services Expense Transactions
• Subex (Asia Pacific) Pte. Ltd
• Subex Inc.
• Subex Assurance LLP
• Subex Digital LLP

C. Reimbursement of expenses
• Subex (UK) Limited
• Subex (Asia Pacific) Pte Ltd 
• Subex Assurance LLP
• Subex Digital LLP
• Subex Inc.

D. Allocation of Employee Stock option expenses
• Subex Assurance LLP
• Subex Digital LLP

E. Share of profit/ (loss) 
• Subex Assurance LLP
• Subex Digital LLP

F. Net liabilities transferred from:
• Subex Assurance LLP
• Subex Digital LLP

Subex Annual Report 2020-2154

(c)  Duration of the contracts/ arrangements/ transactions

(d)  Salient terms of the contracts or arrangements or transactions including the value, if 
any:

(e) Date(s) of approval by the Board, if any:

(f) Amount paid as advances, if any:

The transactions mentioned in 2(b) above are continuing 
contracts.

A. Sub-Contracting and Support Services Transactions

The subsidiary transfers a portion of the revenue generated 
by  them  to  the  ultimate  holding  Company.  Common 
costs pertaining to sales and business support function are 
recovered by the Company from other group entities.

B. Marketing & Support Services Expense Transactions

The  subsidiary  transfers  the  cost  incurred  in  earning  the 
revenue  to  the  ultimate  holding  Company.  Common 
costs pertaining to sales and business support function are 
recovered by other group entities from the Company.

C. Reimbursement of expenses 

Group  entities  incur  cost  on  behalf  of  other  entities  for 
administrative convenience, which is then cross charged to 
respective entity on cost-to-cost basis.

D. Reimbursement of ESOP expenses

The holding company transfers the ESOP expense incurred 
on pertaining to ESOPs held by the employees of respective 
subsidiaries.

E. Share of Profit/ (Loss)

Subex Assurance LLP and Subex Digital LLP transfers share 
of  profit/  (loss)  incurred  during  the  year  to  the  respective 
partners as per the partnership deed.

The details pertaining to the value of transactions, form part 
of  the  Related  Party  Schedule  to  the  Standalone  Financial 
Statements (Note 30).

May 11, 2020 and May 17, 2021

N.A.

Additional  Note  for  point  no.  2  :  The  Company  had  granted  an  interest  free  loan  to  the  Subex  Employee  Welfare  and  ESOP  Benefit  Trust

during the financial year. 

For Subex Limited 

Anil Singhvi 
Chairman, Non-Executive & Non-Independent Director 
DIN:00239589 
Place: Mumbai 
Date: May 17, 2021 

For Subex Limited

Vinod Kumar Padmanabhan
Managing Director & CEO
DIN:06563872
Place: Bengaluru
Date: May 17, 2021

Subex Annual Report 2020-2155

ANNEXURE F

Details / Disclosures of Ratio of Remuneration

Particulars

(i) the ratio of the remuneration of each Director to the median 

Vinod Kumar Padmanabhan (MD & CEO)

remuneration of the employees of the Company for the financial year;*

 3.04 : 1.00

Shiva Shankar Naga Roddam (WTD & COO): Incomparable as Mr. Shiva 

Shankar Naga Roddam drew his remuneration from Subex Assurance LLP 

for the period from April 2020-January 2021.

(ii) the percentage increase in remuneration of each Director, Chief 

Financial Officer, Chief Executive Officer, Company Secretary or Manager, 

if any, in the financial year;

(iii) the percentage increase in the median remuneration of employees in 

the financial year; #

(iv) the number of permanent employees on the rolls of Company;

MD & CEO: NIL

CFO & SVP: 15.62%, CS: 11.90%

WTD & COO:6.82%.

Incomparable.

As on March 31, 2021 - 173

As on December 31, 2020 - 22

(v) average percentile increase already made in the salaries of employees 

There was an average increase of 5.95% in the salaries of employees other 

other than the managerial personnel in the last financial year and its 

than managerial personnel. There was no increase in the remuneration 

comparison with the percentile increase in the managerial remuneration 

paid to the Managing Director & CEO during the period under review. 

and justification thereof and point out if there are any exceptional 

There was an increase of 6.82%, 15.62 % and 11.90 % in the remuneration 

circumstances for increase in the managerial remuneration;

paid to the Whole-Time Director & COO, the Chief Financial Officer & SVP 

& the Company Secretary, respectively, during the period under review. 

The remuneration of Directors, Senior Management and Employees is as 

per the Remuneration Policy of the Company.

(vi) Affirmation that the remuneration is as per the remuneration policy of 

The remuneration of Directors, Senior Management and Employees is as 

the Company.

per the Remuneration Policy of the Company.

* Compared for a period of nine months ended December 31, 2020. 

# With effect from January 01, 2021, the Company has carried out strategic re-organization and decided to centralize certain key Sales and Business support 

functions,  to  drive  better  efficiency  of  scale  and  overall  operations.    Accordingly,  all  such  employees  in  sales  and  business  support  functions  from 

other  group  entities  in  India  have  been  transferred  to  the  Company.  Due  to  the  same,  the  details  pertaining  to  increase  in  median  remuneration  of 

employees in the financial year, cannot be compared. 

Subex Annual Report 2020-2156

ANNEXURE G

ANNUAL REPORT ON CSR ACTIVITIES

Sustainable practices have always been an integral part of Subex Limited. Corporate Social Responsibility is a large part of our overall 
sustainability policy encompassing social action. The Subex Charitable Trust is our primary social responsibility trust. The objectives are 
enabling education of eligible students from financially weaker sections of society, vocational training for women, amongst others.

OBJECTIVE AND SCOPE
The objective of the Corporate Social Responsibility (“CSR”) policy of Subex Limited (“the Company”) is to lay down guidelines to 
enable the  Company  to  take  the  required  measures  to  make  a  meaningful  contribution  to  the  society  and  other  stakeholders.  The 
Policy  is  available on https://www.subex.com/investors/shareholder-services/. 

The CSR Activities of the Company will be focused on :

a)

eradicating extreme hunger and poverty; b) promotion of education; c) promoting gender equality and empowering women; d)
reducing child mortality and improving maternal health; e) combating human immunodeficiency virus, acquired immune deficiency
syndrome, malaria and other diseases; f) ensuring environmental sustainability; g) employment enhancing vocational skills; h) social
business projects; i) contribution to the Prime Minister's National Relief Fund or any other fund set up by the Central Government
or  the  State  Governments  for  socio-economic  development  and  relief  and  funds  for  the  welfare  of  the  Scheduled  Castes,  the
Scheduled Tribes, other backward classes, minorities and women; and j) such other matters as may be prescribed.

For more detail visit https://www.subex.com/social-responsibility/

1. CSR COMMITTEE & ITS COMPOSITION

To enable the Company to take required measures to make a meaningful contribution to society and other stakeholders, it has constituted 
the Corporate Social Responsibility Committee (CSR Committee) comprising of the following Directors as on March 31, 2021 and the 
Committee meets as and when required. The details of the composition of the Committee and the CSR Policy of the Company are 
available under https://www.subex.com/investors/shareholder-services/.

Sl. No.

Name of Director

Designation / Nature of 

Number of meetings of CSR 

Number  of  meetings  of  CSR 

Directorship

Committee held during the year

Committee attended during the 

1

2

3

4

Mr. Anil Singhvi (Chairman)

Non-Executive &  

Non-Independent Director

Ms. Nisha Dutt

Independent Director

Mr. Vinod Kumar Padmanabhan Managing Director & CEO

Mr. Shiva Shankar Naga 

Whole-Time Director & COO

Roddam

year

0

0

0

0

N.A.

N.A.

N.A.

N.A.

1.

Provide  the  details  of  Impact  assessment  of  CSR  projects  carried  out  in  pursuance  of  sub-rule  (3)  of  rule  8  of  the  Companies
(Corporate Social responsibility Policy) Rules, 2014, if applicable:

Not applicable

2. Details of the amount available for set off in pursuance of sub-rule (3) of rule 7 of the Companies (Corporate Social responsibility

Policy) Rules, 2014 and amount required for set off for the financial year, if any:

Not applicable

3.

Average net profit of the Company as per section 135(5): Not applicable, as the Company has incurred a loss during the preceding 3
financial years.

4.

(a) Two percent of average net profit of the Company as per section 135(5): Not Applicable

(b) Surplus arising out of the CSR projects or programmes or activities of the previous financial years: NIL

Subex Annual Report 2020-2157

(c) Amount required to be set off for the financial year, if any: NIL

(d) Total CSR obligation for the financial year (4a+4b+4c): NIL for FY 2020-21

5. 

(a) CSR amount spent or unspent for the financial year: Nil

Total  Amount  Spent  for 

Amount Unspent (in `)

the Financial Year. (in `)

Total Amount transferred to Unspent CSR Account 

Amount transferred to any fund specified under Schedule VII 

Nil

as per section 135(6).

as per second proviso to section 135(5).

Amount

Date of transfer

Name of the Fund

Amount

Date of transfer

(b) Details of CSR amount spent against ongoing projects for the financial year:

Not applicable

1

2

3

4

5

6

7

8

9

10

11

Sl. No Name 

Item 

Local 

Location of the 

Project 

Amount 

Amount 

Amount 

Mode of 

Mode of Implementation 

of the 

from the 

area 

project.

duration

allocated 

spent 

transferred 

Implementation 

- Through Implementing 

Project

list of 

(Yes

for the 

in the 

to Unspent 

- Direct (Yes/No

Agency

/No).

activities 

in 

schedule 

VII to the 

Act

project 

current 

CSR 

(in ` ).

financial 

Account 

Year (in `)

for the 

project as 

per Section 

135(6) 

(in `).

State

District

Not applicable

CSR 

Name

Registration 

no

(c) Details of CSR amount spent against other than ongoing projects for the financial year: NIL

(d) Amount spent in Administrative Overheads: Nil

(e) Amount spent on Impact Assessment, if applicable: Not applicable

(f) Total amount spent for the Financial Year (5b+5c+5d+5e): Not applicable

(g) Excess amount for set off, if any,: Nil

Sl. No.

Particular

Amount (in ` )

(i)

Two percent of average net profit of the company as per section 135(5)

applicable, 

Not 
Company  has 
loss  during 
3 financial years

as 

the 
incurred  a 
the  preceding  

(ii)

(iii)

Total amount spent for the Financial Year

Excess amount spent for the financial year [(ii)-(i)]

Not applicable

Not applicable

Subex Annual Report 2020-2158

(iv)

(v)

Surplus arising out of the CSR projects or programs or activities of the previous financial 
years, if any

Not applicable

Amount available for set off in succeeding financial years [(iii)-(iv)]

Not applicable

6. 

(a) Details of Unspent CSR amount for the preceding three financial years: 

Sl. No

Preceding 

Amount transferred 

Amount spent 

Amount transferred to any fund specified under 

Amount remaining to 

F i n a n c i a l 

to Unspent CSR 

in the reporting 

Schedule VII as per section 135(6), if any.

be spent in succeeding 

Year. 

Account under 

Financial Year 

Name of the Fund

Amount (in `).

Date of

financial.

section 135(6) (in `).

(in `.).

transfer

1

2

3

4

Not applicable

(b) Details of CSR amount spent in the financial year for ongoing projects of the preceding financial year(s): N.A.

1

2

3

4

5

6

7

8

9

Sl. No Project 

Name 

Financial Year 

Project duration.

Total amount 

Amount spent on 

Cumulative amount 

Status of 

ID.

of the 

in which the 

allocated for 

the project in the 

spent at the end of 

the project - 

Project.

project was 

the project 

reporting Financial 

reporting Financial 

Completed /

commenced.

(in `).

Year (in `).

Year. (in `).

Ongoing.

1

2

3

TOTAL

Not applicable

7. 

In case of creation or acquisition of capital asset, furnish the details relating to the asset so created or acquired through CSR spent in 
the financial year.

(asset-wise details).

(a) Date of creation or acquisition of the capital asset(s).: Not applicable

(b) Amount of CSR spent for creation or acquisition of capital asset.: NIL

(c) Details of the entity or public authority or beneficiary under whose name such capital asset is registered, their address etc.: N.A.

(d) Provide details of the capital asset(s) created or acquired (including complete address and location of the capital asset).: N.A.

8. 

Specify the reason(s), if the company has failed to spend two per cent of the average net profit as per section 135(5).

The  Company  has  incurred  losses  during  the  preceding  3  financial  years;  hence  it  is  not  mandatory  to  incur  an  expenditure  on  CSR 
activities.

For Subex Limited

Anil Singhvi 
Chairman CSR Committee 
DIN:00239589  
Place: Mumbai 
May 17, 2021

For Subex Limited

Vinod Kumar Padmanabhan
Managing Director & CEO
DIN:06563872
Place: Bengaluru
May 17, 2021

Note: The Company has incurred losses during the preceding 3 financial years. Though it is not mandatory to incur any expenditure on 
CSR activities, the SCT has undertaken and contributed towards certain activities. Please refer Page 31 of the Annual Report for details.

Subex Annual Report 2020-2159

REPORT ON CORPORATE GOVERNANCE 

I. COMPANY’S PHILOSOPHY ON CODE OF

II. BOARD OF DIRECTORS

CORPORATE GOVERNANCE

The  Ideology  of  Corporate  Governance  is  based  on  fairness, 
openness,  professionalism,  accountability  and  focus  on  the 
sustainable  success  of  the  Company  and  building  confidence 
of  its  various  stakeholders,  thereby  paving  a    way    for    long 
term  growth.  The  Company  believes  that  good  Corporate 
Governance emerges from the application of the best and sound 
management practices and compliance with the laws coupled 
with  adherence  to  the  highest  standards  of  transparency  and 
business  ethics.  Therefore,  situation,  performance,  ownership 
and  governance  of  the  Company  are  equally  important  with 
respect to the structure, activities and policies of the organization. 
Subex  Limited’s  (“Subex  /  the  Company”)  compliance  with  the 
Corporate  Governance  guidelines  as  stipulated  by  the  Stock 
Exchanges  and  the  Securities  and  Exchange  Board  of  India 
(Listing  Obligations  and  Disclosure  Requirements)  Regulations, 
2015  [“SEBI  (LODR),  Regulations,  2015”]  is  described  in  this 
section.

For the success of the organisation, we believe it requires highest 
standards  of  corporate  behaviour  towards  everyone  we  work 
with, the communities we touch and the environment on which 
we have an impact. This is our road to consistent, competitive, 
profitable and responsible growth and creating long-term value 
for  our  stakeholders,  our  people  and  our  business  partners. 
These principles have been the guiding force for our operations 
which we will endeavor in years to come.

The Company’s Corporate Governance philosophy is based 
on the following principles:

•

•

•

•

Satisfy the spirit of the law and not just the letter of the law

Be  transparent  and  maintain  high  degree  of  disclosure
levels

Communicate externally, in a truthful manner, about how
the Company is run internally

Comply  with  the  laws  in  all  the  countries  in  which  the
Company operates

Subex is committed to good Corporate Governance practices. 
Consistent  with  this  commitment,  Subex  seeks  to  achieve  a 
high  level  of  responsibility  and  accountability  in  its  internal 
systems  and  policies.  Subex  respects  the  inalienable  rights  
of  the  shareholders  to  information  on    the    performance    of 
the  Company.  The  Company  ensures,  among  others,  the 
accountability of the Board of Directors and the importance of 
its  decisions  to  all  its  participants  viz.,  customers,  employees, 
investors, regulatory bodies etc.

All  details  mentioned  in  this  Report  are  as  at  March  31,  2021, 
unless otherwise stated. Material changes and events between 
the end of the financial year and date of the report are provided 
wherever required.

As  on  March  31,  2021,  the  Board  of  Directors  of  Subex
Limited  comprises  of  six  directors  out  of  which  two  are
Executive  Directors,  three  are  Independent  Directors  and  one
Non- Executive Director. The Independent Directors satisfy the
criteria of independence specified in the Act and as laid down
under Regulation 16 (1) (b) of the SEBI (LODR) Regulations, 2015. 
They  also  meet  the  criteria  for  their  appointment  formulated
by  the  Nomination  &  Remuneration  Committee  (“NRC”)  as
approved by the Board.

Details of appointments / re-appointments:

i. 

ii.

The Board at its meeting held on March 01, 2021, subject to 
the approval of the members at the 27th AGM approved the
re-appointment  of  Mr.  Vinod  Kumar  Padmanabhan  as  the
Managing Director & CEO of the Company for a period of
3 years with effect from April 01, 2021.

The  Board  at  its  meeting  held  on  February  01,  2021,
changed the employment agreement of Mr. Shiva Shankar
Naga  Roddam  from  Subex  Assurance  LLP  to  Subex
Limited and subject to the approval of the members at the
27th  AGM  revised  the  remuneration  of  Mr.  Shiva  Shankar
Naga Roddam with effect from April 01, 2021.

iii. Based  on  the  recommendation  s  of  the  Nomination
&  Remuneration  Committee,  the  Board  at  its  meeting
held  on  May  11,  2020  approved  the  re-appointment  of
Mr.  Anil  Singhvi  (DIN:  00239589)  as  Non-  Executive  &
Non-Independent  Director  of  the  Company  with  effect
from June 18, 2020 and the same has been approved by
the  members  at  the  26th  AGM  of  the  Company  held  on
September 25, 2020.

A. Board Process:

The  Board  meets  at  regular  intervals  or  atleast  once  in  each 
quarter  to  discuss  and  decide  on  Company  /  Business  policy 
and  strategy  apart  from  other  Board  business  specifically 
reserved for its attention to ensure that it exercises full control 
over significant strategic, financial, operational and compliance 
matters.  The  Board  /  Committee  Meetings  are  pre-scheduled 
and informed to the Directors well in advance to facilitate them 
to plan their schedule and to ensure meaningful participation in 
the meetings. However, in case of a special and urgent business 
need,  the  Board’s  approval  is  taken  by  passing  resolutions  by 
circulation, as permitted by law, which are noted and confirmed 
in the subsequent Board Meeting.

The  agenda  items  along  with  notes  and  information  thereto 
(except  for  the  price  sensitive  information,  which  is  either 
placed at the meeting or sent just before meeting) as provided in 
Secretarial Standard (SS-1) on “Meeting of the Board of Directors” 
read  with  SEBI  (LODR)  Regulations,  2015  and  Companies  Act, 
2013, are circulated to all Board Members well in advance before 
the  Board  Meetings.  Additional  agenda  in  the  form  of  ‘Other 
Business” are included with the permission of the Chairman and 
with the consent of the majority of the Independent Directors 
present at the meeting.

Subex Annual Report 2020-2160

B.  Details of Board of Directors and their attendance is as follows: 

Director

Position & Category

No. of 

No. of Board 

Last AGM 

No. of 

No. of 

No. of Board/ 

No. of Board /

Board 

Meetings 

Attended

Directorships 

Directorships 

Committees 

Committees 

Meetings 

Attended

in Private 

in Public 

in Which the 

in Which the 

Held

Companies#

Companies *

Director is 

Director Is 

Chairman & 

Member &

Mr. Anil Singhvi$

Chairman, Non-Executive 

& Non-Independent 

Director

Mr. Vinod Kumar 

Managing Director & 

Padmanabhan%

Chief Executive Officer 

[Executive Director]

Ms. Nisha Dutt

Independent Director

Ms. Poornima 

Independent Director

Prabhu 

Mr. George 

Independent Director

Zacharias 

Mr. Shiva 

Whole-Time Director & 

Shankar Naga 

COO [Executive Director]

Roddam** 

7

7

7

7

7

7

7

7

7

7

7

7

Yes

Yes

Yes

Yes

Yes

Yes

4

-

1

-

-

-

5

2

1

1

2

1

1

-

1

-

-

-

4

1

1

2

2

-

Details of Directorships along with category held by Directors in other Listed Entities:

Name of the Director

Name of the Listed Entity

Category of Directorship

Mr. Vinod Kumar Padmanabhan%

Nil

Nil

Mr. Anil Singhvi$

Hindustan Construction Company Limited

Independent Director

Ms. Nisha Dutt

Ms. Poornima Prabhu 

Mr. George Zacharias

Shree Digvijay Cement Co Limited 

Executive, Non-Independent Director

Nil

Nil

Nil

Nil

Matrimony.com Limited 

Non-Executive, Independent Director 

Mr. Shiva Shankar Naga Roddam**

Nil

Nil

Notes:

* Includes both Listed and Unlisted Public Companies and includes the Directorship details held in Subex Limited.

&  Memberships/Chairmanships  of  only  Audit  Committee  and  Stakeholders  Relationship  Committee  in  public  companies  (listed  and  unlisted)  including   

Subex Limited is considered as per the requirements of Regulation 26 (1) (b) of SEBI (LODR) Regulations. Membership details mentioned above includes 

chairmanship positions held.

** The Board at its meeting held on February 01, 2021, changed the employment agreement of Mr. Shiva Shankar Naga Roddam from Subex Assurance LLP 

to Subex Limited and subject to the approval of the members at the 27th AGM revised the remuneration of Mr. Shiva Shankar Naga Roddam with effect from 

April 1, 2021. 

$  Mr. Anil Singhvi (DIN: 00239589) has been re-appointed as Non-Executive & Non-Independent Director of the Company with effect from June 18, 2020.

%  The Board at its meeting held on March 01, 2021, subject to the approval of the members at the 27th AGM approved the re-appointment of Mr. Vinod Kumar 

Padmanabhan as the Managing Director & CEO of the Company for a period of 3 years with effect from April 01, 2021.

#  No. of Directorships in Private Companies’ includes count of section 8 companies as well.

Subex Annual Report 2020-2161

C.  Number and Dates of Board Meetings

Details of meetings of the Board held during the financial year 
2020-21 are as follows:

Sl. No Board Meeting Number

Date of the Board Meeting

1.

2.

3.

4.

5.

6.

7.

No. 1/2020-21

No. 2/2020-21

No. 3/2020-21

May 11, 2020

July 15, 2020

August 10, 2020

No. 4/2020-21

September 24, 2020

No. 5/2020-21

November 09, 2020

No. 6/2020-21

February 01, 2021

No. 7/2020-21

March 01, 2021

member on the Board. When such a need becomes apparent, 
the NRC reviews potential candidates in terms of their expertise, 
attributes,  personal  and  professional  backgrounds,  and  their 
ability to attend meetings in India. It then places the details of 
shortlisted  candidates  to  the  Board  for  its  consideration.  If  the 
Board approves, the person is appointed as an Additional Director 
of the Company and subject to the approval of Shareholders at 
the  next  general  meeting  they  are  appointed  as  a  Director  of 
the  Company  either  as  Independent  Director  /  Non-Executive 
&  Non-Independent  Director  /  Executive  Director  as  the  case 
may be.

G.  Familiarization Programme for Independent Directors

D.  Disclosure of relationships between directors inter-se:

There are no inter- se relationships between the Board members.

E.  Details of Shareholding of Executive and Non- Executive 

Directors:

Name of the Director

No. of Shares Held as 

% of equity

at March 31, 2021

Mr. Anil Singhvi

Ms. Nisha Dutt

Ms. Poornima Prabhu

Mr. Vinod Kumar 

Padmanabhan

Mr. George Zacharias

Mr. Shiva Shankar Naga 

Roddam

60,000

NIL

NIL

4,44,095

NIL

2,50,000

0.011

NA

NA

0.079

NA

0.044

There are no convertible instruments held by the Executive and 
Non-Executive directors of the Company.

F.  Term of Board Membership and Selection process

The  Board,  on  recommendations  of  the  Nomination  & 
Remuneration  Committee  of  the  Board  [“NRC”],  considers  the 
appointment  and  reappointment  of  Directors.  Section  149(10) 
of  the  Companies  Act,  2013,  provides  that  an  Independent 
Director  shall  hold  office  up  to  five  consecutive  years  on  the 
Board of a Company, not liable to retire by rotation, and shall be 
eligible for re-appointment for a further term at a maximum of 
five years on passing of a special resolution by the Shareholders. 
Section 152 of the Companies Act, 2013, states that one-third of 
the Board members other than Independent Directors who are 
subject to retire by rotation, shall retire every year and are eligible 
for re-appointment, if approved by the Shareholders. The Non- 
Executive  &  Non-Independent  Directors  including  Managing 
Director & Chief Executive Officer of the Company are liable to 
retire by rotation and eligible for re-appointment, if approved by 
the Shareholders.

Recommending  any  new  member  on  the  Board  is  the 
responsibility  of  the  NRC  which  consists  of  a  majority  of 
Independent  Directors.  Given  the  existing  composition  of 
the  Board,  the  tenure  as  well  as  the  years  left  of  the  existing 
members to serve on the Board, and the need for new domain 
expertise  is  reviewed  by  the  NRC  for  the  appointment  of  new 

the 

Pursuant  to  Regulation  25(7)  of  the  SEBI  (LODR)  Regulations, 
2015, 
to  provide 
familiarization  programme  aims 
independent  directors  with  the  industry  scenario,  the  socio- 
economic  environment  in  which  the  Company  operates,  the 
business  model,  the  operational  and  financial  performance  of 
the Company, significant developments to enable them to take 
well informed decisions in a timely manner. The familiarization 
programme  also  seeks  to  update  the  directors  on  the  roles, 
responsibilities, rights and duties under the Companies Act, 2013 
and  other  statutes.  Details  of  the  familiarization  programme 
imparted to independent directors is available on the following 
link https://www.subex.com/shareholder-services/.

Core Skills/Expertise/Competencies of the Board of 
Directors. 

The  Board  of  Directors  comprises  of  highly  renowned 
professionals  drawn  from  diverse  fields.  They  bring  with  them 
a  wide  range  of  skills  and  experience  to  the  Board,  which 
enhances the quality of the Board’s decision-making process.

The  following  are  the  core  skills,  expertise  and  competencies 
for  effective  functioning  of  the  Company  which  are  currently 
available with the Board:

Competencies 

Description

/ Skills

Finance and 

Financial  management,  Capital 

allocation, 

Governance

accounting,  financial  reporting,  Compliance,  best 

practices  in  governance,  ethics  and  values  to 

enhance the value of the stakeholders.

Strategy

Management  decisions,  branding,  operational 

integration,  understanding  diverse  business 

environments, economic conditions and regulatory 

framework.

Sales and 

marketing

Developing strategies for increasing market share, 

Sales  growth,  expanding  global  markets  and 

enhance reputation of the organisation.

Personnel and 

People practices and policies, geographic, cultural 

Leadership

and  economic  conditions  and  driving  strengths 

and talent, succession planning, risk management 

and long term growth.

Subex Annual Report 2020-2162

Mr.  Anil  Singhvi,  Chairman  &  Non-Independent  Director  
(Non-Executive  &  Non-Independent  Director  of  the  Company 
with effect from June 18, 2020) is a Chartered Accountant, and 
has  over  three  decades  of  experience  in  the  corporate  sector 
and has rich expertise in financial, strategic planning for business 
and related aspects. Apart from Subex Limited he is also on the 
board of reputed companies.

Mr. Vinod Kumar Padmanabhan, Managing Director & CEO has 
over two decades of experience in the  corporate  world  and 
has  spearheaded  several  initiatives  that  helped  the  Company 
engage  with  its  customer  as  a  long-term  strategic  partner.  He    
is  also  involved  in  the  field  of  Sales,  customer  interaction  and 
negotiation wherever needed. Since April 01, 2018 he has been 
instrumental in ramping up Subex’s operations in Africa, Eastern 
Europe and the Middle East. He has been successful in meeting 
the top industry heads and has been a part of several discussion 
forums which has added value to the company in attracting the 
business talents and major business dealings.

Ms.  Poornima  Prabhu,  Independent  Director  holds  a  Bachelor 
of  Arts  and  a  Law  degree  and  provides  her  valuable  advice  to 
the Board and assists in the decision making related to the Legal 
and  Governance  aspects.  She  has  served  at  Lodha  Ventures 
Holdings Pvt., Ltd., as Head–Legal and as of Counsel at J. Sagar 
Associates. She has rich experience in corporate law, including 
mergers and acquisitions, divestment and litigation settlement.

Ms. Nisha Dutt, Independent Director holds a Master’s in Business 
Administration  and  provides  her  expertise  to  the  management  
in devising the business management, strategic plans and adds 
value towards solving the management related queries. She has 
played a vital role as a CEO of Intellecap and was responsible for 
front ending the conceptualization programmes.

Mr.  George  Zacharias  has  over  three  decades  of  diverse  and 
successful  work    experience.    He    holds    a    graduate    degree  
in  Chemical  Engineering  and  a  PG  Diploma  in  Business 
Management.  He  has  worked  with  reputed  companies  across 
and  assists  the  management  in  decision  making  process 
concerning with the business strategy and operational matters.

Mr.  Shiva  Shankar  Naga  Roddam  is  the  Whole-Time  Director 
&  Chief  Operating  Officer  responsible  for  Sales,  Marketing, 
Engineering  &  Delivery  of  Subex  Group  who  has  over  two 
decades of experience in Telecommunications, Cloud and PaaS. 
He  comes  with  extensive  international  experience  and  ability 
to  scale  businesses  in  competitive  environments,  particularly 
around  the  SaaS  space.  He  holds  a  degree  in  Business 
Management with specialization in Sales & Marketing.

H. 

Independent Directors

As  on  date,  the  Company  has  three  Independent  Directors 
including two Women Independent Directors on the Board. All 
the Independent Directors satisfy the criteria of Independence 
as laid down in the Companies Act, 2013 and the SEBI (LODR) 
Regulation, 2015.

Considering the requirement of skill sets on the Board, eminent 
people  having  an  independent  standing  in  their  respective 
profession, and who can effectively contribute to the Company’s 

business  and  policy  decisions  are  considered  by  the  NRC  of 
the Company, for appointment  as  Independent  Director  on  
the  Board.  The  NRC,  inter  alia,  considers  skills,  qualifications, 
positive  attributes,  area  of  expertise,  number  of  Directorship(s) 
and Membership(s) held in other companies by such persons, in 
accordance with Company’s policies on selection of Directors.

As  required  under  the  Companies  Act,  2013,  one  meeting 
of  the  Independent  Directors  of  the  Company  was  held  on  
February 01, 2021. 

All  Independent  Directors  have  given  declarations  that  they 
meet the criteria of Independence as laid down under section 
149(6) of the Companies Act, 2013 and Regulation 16(1)(b) of the 
Listing Regulations. In the opinion of the Board, the Independent 
directors,  fulfil  the  conditions  of  Independence  specified  in 
section  149(6)  of  the  Companies  Act,  2013  and  Regulation  
16(1) (b) of the Listing Regulations.

I.  Directors Remuneration

The  Company  has  a  policy  for  the  remuneration  of  Directors 
including Independent Directors. The remuneration policy lays 
down  principles  and  parameters  to  ensure  that  remunerations 
are  competitive,  reasonable,  and  in  line  with  corporate  and 
individual performance. The Executive Director is appointed by 
Shareholders’ resolution which includes their remuneration to be 
paid to them which is in line with the statutory requirements and 
Company’s policies. The annual remuneration is recommended 
by  the  Nomination  &  Remuneration  Committee  to  the  Board 
for  its  consideration.  While  recommending  the  remuneration, 
the committee also takes into account corporate performance 
in  a  given  year  and  individual  performance  parameters.  The 
remuneration  is  within  the  limits  approved  by  Shareholders. 
Perquisites  and  retirement  benefits  are  paid  in  accordance 
with the Company’s compensation policies, as applicable to all 
employees. Independent Directors are entitled to receive sitting 
fees and reimbursement of any expenses for attending meetings 
of the Board and its Committees. The Remuneration paid by the 
Company is in conformity with the provisions of the Companies 
Act, 2013, and has been considered and approved by the Board 
and the Shareholders. The Company has not granted any stock 
options to Independent Directors.

Subject to the approval of the shareholders at the 27th AGM of 
the  Company,  the  Board  at  its  meeting  held  on  May  17,  2021 
approved the proposal for payment of remuneration by way of 
commission  to  Independent  and  Non-Executive  Directors,  at 
a  sum  not  exceeding  1%  per  annum  of  the  net  profits  of  the 
Company,  calculated  in  accordance  with  the  provisions  of 
Section 198 of the Companies Act, 2013. In any financial year, 
if the Company has no profits or its profits are inadequate, the 
Company  may  pay  remuneration  to  its  Independent  Directors 
and Non-Executive Directors, in accordance with the terms of 
Section II of Part II of Schedule V of the Companies Act, 2013.

Details  of  the  remuneration  paid/payable  to  the  Directors 
(Executive/Non-Executive/Independent  Directors)  as    required  
under  the  SEBI  (LODR)  Regulation,  2015  as  well  as  under  the 
Companies Act, 2013 are provided as part of this report.

Subex Annual Report 2020-21III.  AUDIT COMMITTEE

The  constitution  of  the  Audit  Committee  complies  with  the 
requirement  under  Section  177  of  the  Companies  Act,  2013   
and  Regulation  18  of  SEBI  (LODR)  Regulations.  Ms.  Nisha 
Dutt, Chairperson of the Audit Committee  was present at the  
26th  Annual  General  Meeting.  The  Company  Secretary  acts  as 
the  Secretary  to  the  Committee.  The  Chief  Financial  Officer, 
the Senior Management, the Statutory Auditors and the Internal 
Auditors are invited to attend all the meetings  of the Committee.       

A.   Terms of Reference

The Audit Committee has  inter  alia,  the  following  mandate  
as  prescribed  under  Part  C  of  Schedule  II  of  The  SEBI  (LODR) 
Regulations, 2015 and Section 177 of the Companies Act, 2013 
some of which are:

1.  Overseeing  of  the  Company’s  financial  reporting  process 
and the disclosure of its financial information to ensure that 
the financial statement is correct, sufficient and credible.

2.  Recommending 

to 

the  appointment,  
the  Board, 
re-  appointment, terms of appointment or reappointment 
and, if required, the replacement or removal of the statutory 
auditor and their remuneration.

3.  Approving the payment to be made to the statutory auditors 
for any other services rendered by the statutory auditors.

4.  Reviewing,  with  the  management,  the  annual  financial 
statements and auditor's report thereon before submission 
to the board for approval, with particular reference to:

a)  Matters  required  to  be  included  in  the  Director’s 
Responsibility Statement to be included in the Board's 
Report  in  terms  of  clause  (c)  of  sub-section  3  of 
section 134 of the Companies Act, 2013.

b)  Changes, if any, in accounting policies and practices 

and reasons for the same.

c)  Major accounting entries involving estimates based on 

the exercise of judgment by management.

d)  Significant  adjustments  made 

in 

the  financial 

statements arising out of audit findings.

e)  Compliance with listing and other legal requirements 

relating to financial statements.

f)  Disclosure of any related party transactions.

g)  Modified opinions in the draft audit report.

5.  Reviewing,  with  the  management,  the  quarterly  financial 
statements before submission to the board for approval.

6.  Reviewing, with the management, the statement of uses / 
application  of  funds  raised  through  an  issue  (public  issue, 
rights issue, preferential issue, etc.), the statement of funds 
utilized  for  purposes  other  than  those  stated  in  the  offer 
document / prospectus / notice and the report submitted 
by  the  monitoring  agency  monitoring  the  utilization  of 
proceeds of a public or rights issue, and making appropriate 
recommendations  to  the  board  to  take  up  steps  in  this 
matter.

63

7.  Reviewing and monitoring the auditor’s independence and 

performance, and effectiveness of audit process.

8.  Reviewing, with the management, performance of statutory 
and  internal  auditor’s  adequacy  of  the  internal  control 
systems.

9.  Reviewing  the  adequacy  of  internal  audit  function,  if  any, 
including  the  structure  of  the  internal  audit  department, 
staffing and seniority of the official heading the department, 
reporting  structure  coverage  and  frequency  of  internal 
audit.

10.  Discussing  with  internal  auditors  any  significant  findings 

and follow up there on.

11.  Reviewing  the  findings  of  any    internal    investigations    by 
the internal auditors into matters where there is suspected 
fraud or irregularity or a failure of internal control systems  
of a material nature and reporting the matter to the board.

12.  Discussing  with  statutory  auditors  before 

the  audit 
commences, about the nature and scope of audit as well 
as post-audit discussion to ascertain any area of concern.

13.  Looking  into  the  reasons  for  substantial  defaults  in  the 
payment to the depositors, debenture holders, shareholders 
(in case of nonpayment of declared dividends) and creditors.

14.  Overseeing  the  functioning  of  the  whistle  blower/  vigil 
mechanism  which  shall  provide  for  adequate  safeguards 
against victimization of employees and directors who avail 
of the vigil mechanism and to take action against repeated 
frivolous complaints filed by director or employee.

15.  Powers  to  investigate  any  activity  within  its  terms  of 
reference  or  referred  to  it  by  the  Board,  have  full  access  
to  information  contained  in  the  books  of  accounts,  seek 
information  from  any  employee,   obtain   outside   legal 
or  other  professional  advice  and  secure  attendance  of 
outsiders with relevant expertise, if it considers necessary.

16.  Carrying out any other function as mentioned in the terms 
of  reference  of  the  Audit  Committee  and  as  prescribed 
under the SEBI (LODR) Regulations, 2015, the Companies 
Act,  2013  and  the  Rules  made  thereunder  and  any  other 
statutory/regulatory body from time to time.

17.  Examination  of  the  financial  statement  and  the  auditor's 

report thereon.

18.  Scrutinizing the inter-corporate loans and investments.

19.  Valuation  of  undertakings  or  assets  of  the  Company, 

wherever it is necessary.

20.  Evaluating 

the 

internal  financial  controls  and 

risk 

management systems.

21.  Monitoring  the  end  use  of  funds  raised  through  public 

offers and related matters.

22.  Approving  the  appointment  of  CFO  (i.e.,  the  Whole-Time 
Finance Director or any other person heading the finance 
function  or  discharging  that  function)  after  assessing  the 

Subex Annual Report 2020-2164

qualifications,  experience  and  background,  etc.  of  the 
candidate.

The  Attendance  of  the  directors  at  the  Audit  Committee 
Meetings during the Financial Year 2020-21 were as follows:

23.  Calling for comments of the auditors about internal control 
systems,  the  scope  of  audit,  including  the  observations 
of  the  auditors  and  review  of  financial  statement  before 
their  submission  to  the  Board  and  discussing  any  related 
issues  with  the  internal  and  statutory  auditors  and  the 
management of the Company, if any.

24.  Approval or any subsequent modification of transactions of 

the Company with related parties.

25.  Approval / recommendation to the Board of the transactions 

other than transactions referred to in Section 188.

26.  Omnibus  approval  of  the  related  party  transactions 
proposed  to  be  entered  into  by  the  Company  subject  to 
the provisions of the Companies Act 2013.

27.  Ratification of the transactions upto ` 1 crore entered into 
by a director or officer of the Company without obtaining 
prior approval of the Audit Committee.

28.  Reviewing the utilization of loans and/ or advances from/ 
investment  by  the  holding  company  in  the  subsidiary 
exceeding  `  100  crore  or  10%  of  the  asset  size  of  the 
subsidiary,  whichever  is  lower  including  existing  loans  / 
advances / investments.

The  Audit    Committee    charter    containing    terms    of  
reference  is  also  available  on  the  Company’s  website  at  
https://www.subex.com/investors/shareholder-services/.

B.  Composition of the Audit Committee as on March 31, 2021

The  Board  at  its  meeting  held  on  May  11,  2020  re-constituted 
the committee as mentioned below  w.e.f  June 18, 2020:

Sl. 

No

1.

2.

3.

4.

Name of the Director

Category

Ms. Nisha Dutt  (Chairperson)

Independent Director

Mr. Anil Singhvi

Non-Executive &  
Non-Independent Director

Ms. Poornima Prabhu

Independent Director

Mr. George Zacharias

Independent Director

Name of the Director

No. of Audit 

No. of Audit 

Committee 

Committee 

Meetings Held 

Meetings Attended

Ms. Nisha Dutt (Chairperson)

Mr. Anil Singhvi

Ms. Poornima Prabhu

Mr. Vinod Kumar 
Padmanabhan**

Mr. George Zacharias

4

4

4

1

4

4

4

4

1

4

** Mr. Vinod Kumar Padmanabhan stepped down as Member of the Audit 

Committee w.e.f. June 18, 2020

IV.  NOMINATION & REMUNERATION COMMITTEE

The  Nomination  &  Remuneration  Committee  has  been 
constituted  as  required  under  Section  178  of  the  Act  and 
Regulation  19  of  SEBI  (LODR)  Regulations.  The  Nomination  & 
Remuneration  Committee  comprises  of  three  directors  out  of 
which two are Independent directors including chairperson and 
one is Non- Executive & Non- Independent director.

The Nomination & Remuneration Committee  has,  inter  alia,  
the following mandate as prescribed under Part C of Schedule  
II of The SEBI (LODR) Regulations, 2015 and Section  17  of the 
Companies Act, 2013 some of which are:

A.  Terms of Reference

1. 

2. 

Formulation  of  the  criteria  for  determining  qualifications, 
positive attributes and independence of a director, KMP or 
other employees and recommend to the Board of Directors 
a policy relating to the appointment & remuneration of the 
directors, key managerial personnel and other employees;

Formulation  of  criteria    for    evaluation    of    performance  
of  independent  directors  and  the    board    of    directors 
and  specifying  the  manner  for  effective  evaluation  of 
performance  of  Board,  its  committees  and  individual 
directors  to  be  carried  out  either  by  the  Board,  the 
Committee  or  by  an  independent  external  agency  and 
review its implementation and compliance.

C.  Meetings and Attendance of the Committee during the Year 

3.  Devising a policy on diversity of board of directors;

2020-21:

During the financial year 2020-21, the following meetings of the 
Audit Committee were held:

Sl. 

No

1.

2.

3.

4.

Meeting No.

Date of the meeting

No. 1/ 2020-21

No. 2/ 2020-21

No. 3/ 2020-21

No. 4/ 2020-21

May 11, 2020*

August 10, 2020*

November 09, 2020*

February 01, 2021*

*dates  on  which  the  Quarterly/Half  Yearly/Year  ended  results  for  the 

financial year 2020-21 were considered.

4. 

Identifying persons who are qualified to become directors 
and  who  may  be  appointed  in  senior  management  in 
accordance with the criteria laid down and recommend to 
the board of directors their appointment, remuneration and 
removal.

5.  Develop and recommend to the  Board  succession  plan 
for  the  key  positions  in  the  Company  (the  “Succession 
Plan”), to review the Succession Plan periodically, develop 
and  evaluate  potential  candidates  for  executive  positions 
and  recommend  to  the  Board  any  changes  to,  and  any 
candidates  for  succession  under,  the    Succession    Plan  
and  to  perform  a  consultative  and  advisory  role  for  
any  appointment  requiring  Board  approval  for  the  top 
management positions of the Company.

Subex Annual Report 2020-216.  Administer the Company’s equity incentive plans, including 
the review and grant of options to eligible employees under 
the plans and the terms and conditions applicable to such 
options, subject to the provisions of each plan.

7.  Deciding  on  whether  to  extend  or  continue  the  term  of 
appointment  of  the  independent  director,  on  the  basis  
of  the  report  of  performance  evaluation  of  independent 
directors.

8.  Recommend  to  the  Board,  all  remuneration,  in  whatever 

form, payable to senior management.

9.  Carrying  out  any  other  function  as  prescribed  under  the 
SEBI Listing Regulations, the Companies Act, 2013 and the 
Rules made thereunder and any other statutory/regulatory 
body from time to time.

The Nomination & Remuneration Committee charter containing 
terms of reference is also available on the Company’s website at 
https://www.subex.com/investors/shareholder-services/.

B.  Composition of the Nomination & Remuneration Committee 

as on March 31, 2021 is as follows:

The  Board  at  its  meeting  held  on  May  11,  2020  re-constituted  
the committee as mentioned below w.e.f June 18, 2020:

Sl. 

No

1

2

Name of the Director

Category

Ms. Poornima Prabhu 

Independent Director

(Chairperson)

Mr. Anil Singhvi

Non-Executive &  

Non-Independent Director

3.

Ms. Nisha Dutt

Independent Director

C.   Meetings and Attendance of the Committee during the Year 

2020-21:

During the financial year 2020-21, the following meetings of the 
Nomination & Remuneration Committee were held:

Sl. 

No

1.

2.

3.

4.

Meeting No.

Date of the meeting

No. 1/2020-21

No. 2/2020-21

No. 3/2020-21

No. 4/2020-21

May 11, 2020

September 17, 2020

February 01, 2021

March 01, 2021

Ms.  Poornima  Prabhu,  Chairperson  of  the  Nomination  & 
Remuneration  Committee  was  present  at  the  26th  Annual 
General Meeting.

65

Attendance of the members of the Nomination & Remuneration 
Committee meetings during the Financial Year 2020-21 were as 
follows:

Name of the Director

No. of 
Nomination & 
Remuneration 
Committee 
Meetings Held 

No. of Nomination 
& Remuneration 
Committee 
Meetings Attended

Ms. Nisha Dutt

Mr. Anil Singhvi

Ms. Poornima Prabhu

4

4

4

4

4

4

D.   Performance Evaluation

Pursuant  to  the  provisions  of  the  Companies  Act,  2013  and 
Regulation 25 of the SEBI (LODR) Regulations, 2015, the Board 
has  carried  out  the  annual  performance  evaluation  of  its  own 
performance, the directors individually, as well as the evaluation 
of all the Committees of the Board. The Committee formulated 
the criteria for evaluation of the Chairman, Board of Directors, 
Members  of  the  Committee  and  Individual  Directors  and  the 
evaluation  is  conducted  accordingly.  The  evaluation  criteria 
included  aspects  related  to  competency  of  directors,  strategy 
independence, 
and  performance  evaluation,  governance, 
effectiveness,  structure  of  the  board/committee,  level  of 
engagement and contribution, independence of judgement etc. 
The performance evaluation of the independent directors was 
carried out by the entire Board. The performance evaluation of 
the  Chairman  and  non-independent  directors  was  carried  out 
by  the  independent  directors.  The  directors  expressed  their 
satisfaction  with  the  evaluation  process  and  its  results,  which 
reflected  in  the  overall  management  of  the  Board  and  its 
committees with the Company.

V.   Remuneration Policy

The  Remuneration  Policy  provides  the  framework  to  attract, 
motivate  and  retain  qualified    and    expert    individuals    that  
the  Company  needs  in  order  to  achieve  its  strategic  and 
operational  objectives.  The  Remuneration  policy  is  devised  in 
accordance with Section 178(3) and (4) of the Companies Act, 
2013  and  is  available  on  the  website  of  the  Company  under 
https://www.subex.com/investors/shareholder-services/.  The 
Company  follows  a  compensation  mix  of  fixed  pay,  benefits 
and  performance-based  variable  pay  and  sharing  of  wealth 
through  the  Company’s  stock  options.  Individual  performance 
pay  is  determined  by  combination  of  individual  and  business 
performance of the Company. The Company pays remuneration 
by  way  of  salary,  benefits,  perquisites  and  allowances  (fixed 
component) and performance incentives (variable component) 
to its Executive Directors and Key Managerial Personnel.

Subex Annual Report 2020-2166

A.  Details of remuneration paid to all the Directors during the 

year 2020-21 are as follows:

The  Nomination  &  Remuneration  Committee  determines  and 
recommends  to  the  Board,  the  compensation  payable  to  the 
Executive Directors. All Board level compensation is approved by 
the shareholders, where necessary, and is separately disclosed 
in  the  financial  statements.  The  compensation,  however,  is 
within  the  parameters  set  by  the  provisions  of  the  Companies 
Act, 2013 and rules made thereunder.

Details of remuneration paid/payable to the directors during 

the year 2020-21 are as follows:

Name

Sitting fees

Mr. Anil Singhvi

Ms. Nisha Dutt

Ms. Poornima Prabhu

Mr. Vinod Kumar Padmanabhan

Mr. George Zacharias

Mr. Shiva Shankar Naga Roddam

20.00

16.00

19.00

-

11.00

-

(` in lakhs)

Salary and 

perquisites

-

-

-

56.97

-

17.40#

#  Remuneration  drawn  by  Mr.  Shiva  Shankar  Naga  Roddam  from  the 

Company for the period February 01, 2021 to March 31, 2021.

Note: Subject to the approval of the shareholders at the 27th AGM of the 

Company,  the  Board  at  its  meeting  held  on  May  17,  2021  approved  an 

amount of ` 12 lakhs be paid to each of the Independent Director and 

Non- Executive Director as Commission for the Financial year 2021.

Remuneration of Executive Directors:

The  compensation  paid  to  the  Executive  Directors  were 
within  the  limits  approved  by  the  Shareholders.  The  elements 
of  the  total  compensation  are  approved  by  the  Nomination  & 
Remuneration  Committee  within  the  overall  limits  specified 
under the Companies Act, 2013. The elements of compensation 
of  the  Executive  Directors  include  the  fixed  compensation, 
variable compensation in the form of annual incentive, benefits, 
work  related  facilities  and  perquisites.  The  Nomination  & 
Remuneration  Committee  determines  the  annual  variable  
pay compensation in the form of annual incentive and annual 
increment for the Executive Directors based on Company’s and 
individual’s performance as against the pre agreed objectives for 
the year.

Details of Remuneration of Executive Directors during the 

year are given below:

Mr. Vinod Kumar Padmanabhan, Managing Director & CEO 

(April 01, 2018 to March 31, 2021)

a)  Tenure: 3 years (April 01, 2018 to March 31, 2021).

b)  Remuneration:  `  60,00,000  per  annum  for  a  period  of  

3 years from April 01, 2018.

d)  Expenses:  The  Company  shall  reimburse  all  reasonable 
travelling  and  other  similar  out  of  pocket  expenses 
necessarily  and  reasonably  incurred  by  him  wholly  in 
proper performance of his duties and responsibilities.

e)  Other  terms  and  conditions  including  notice  period  and 
severance fees: As per the employment agreement between 
Subex Limited and Mr. Vinod Kumar Padmanabhan.

The  Board  at  its  meeting  held  on  March  01,  2021,  subject  to 
the  approval  of  the  members  at  the  27th  AGM  approved  the  
re-appointment  of  Mr.  Vinod  Kumar  Padmanabhan  as  the 
Managing  Director  &  CEO  of  the  Company  for  a  period  of  
3 years with effect from April 01, 2021.

The brief terms of appointment were:

a) 

Fixed Pay: ` 240 lakhs per annum (comprising primarily of 
basic  pay,  house  rent  allowance,  conveyance  allowance, 
medical  allowance, 
travel  allowance,  special 
allowance,  company’s  contribution  to  provident  fund, 
gratuity  and  others)  to  be  paid  periodically  in  accordance 
with  the  Company’s  normal  payroll  practices  and  subject 
to deduction of tax.

leave 

b)  Variable Pay: ` 160 lakhs per annum payable on performance 
basis  and  parameters  as  decided  by  the  Nomination  & 
Remuneration  Committee  and  the  Board  from  time  to 
time. 

c)  Stock  Options  (existing)  25,00,000  allocated  during  his 
previous tenure and entire value of perquisites arising out 
of exercise of stock options granted.

d)  Any  future  Stock  Options  granted  by  the  Nomination  & 
Remuneration  Committee  from  time  to  time  and  entire 
value of perquisites arising out of exercise of stock options 
granted.

e)  Taxes:  Mr.  Vinod  Kumar  Padmanabhan  will  be  solely 
responsible  for  all  personal  and  other  taxes  relevant 
including the preparation and filing of such tax returns with 
appropriate authority.

f) 

All other terms and conditions including notice period and 
severance fees will be as per the employment agreement 
between the Company and Mr. Vinod Kumar Padmanabhan.

Mr. Shiva Shankar Naga Roddam, Whole-Time Executive 

Director & Chief Operating Officer 

a)  Tenure:  3  Years  commencing  from  February  07,  2020  to 
February 06, 2023 (subject to the approval of the members 
at the ensuing Annual General Meeting.)

b) 

#Remuneration: NIL.

c)  Taxes:  Mr.  Shiva  Shankar  Naga  Roddam  will  be  solely 
responsible  for  all  personal  and  other  taxes  relevant 
including the preparation and filing of such tax returns with 
appropriate authority.

c)  Taxes:  Mr.  Vinod  Kumar  Padmanabhan  will  be  solely 
responsible  for  all  personal  and  other  taxes  relevant 
including the preparation and filing of such tax returns with 
appropriate authority.

d)  Expenses:  The  Company  shall  reimburse  all  reasonable 
travelling  and  other  similar  out  of  pocket  expenses 
necessarily  and  reasonably  incurred  by  him  wholly  in 
proper performance of his duties and responsibilities.

Subex Annual Report 2020-2167

e)  All other terms and conditions including notice period and 
severance fees will be as per the employment agreement 
of Mr. Shiva Shankar Naga Roddam. 

#  Mr.  Shiva  Shankar  Naga  Roddam  is  paid  remuneration  from  the 

subsidiary company of Subex Limited i.e Subex Assurance LLP as per his 

employment agreement with the LLP

The  Board  at  its  meeting  held  on  February  01,  2021,  changed 
the employment agreement of Mr. Shiva Shankar Naga Roddam 
from  Subex  Assurance  LLP  to  Subex  Limited  and  subject  to 
the  approval  of  the  members  at  the  27th  AGM  revised  the 
remuneration  of  Mr.  Shiva  Shankar  Naga  Roddam  with  effect 
from February 01, 2021.

The brief terms of appointment were:

i) 

Tenure:  Term  commencing  from  February  01,  2021,  till  

February 06, 2023.

ii) 

Fixed  Pay:  `  1,10,00,000  per  annum  (comprising  primarily 
of basic pay, house rent allowance, conveyance allowance, 
medical  allowance, 
travel  allowance,  special 
allowance,  company’s  contribution  to  provident  fund, 
gratuity  and  others)  to  be  paid  periodically  in  accordance 
with  the  Company’s  normal  payroll  practices  and  subject 
to tax withholding.

leave 

iii)  Variable  Pay:  Mr.  Shiva  Shankar  Naga  Roddam  will  be 
eligible  for  variable  pay  of  `  1,25,00,000  on  performance 
basis as per the employment agreement.

iv)  Stock  Options  (existing)  15,00,000  allocated  during  his 
previous  tenure  as  employee  of  Subex  Assurance  LLP 
(wholly  owned  subsidiary)  and  entire  value  of  perquisites 
arising out of exercise of stock options granted.

v)  Any  Stock  Options  granted  by 

the  Nomination  & 
Remuneration  Committee  from  time  to  time  and  entire 
value of perquisites arising out of exercise of stock options 
granted.

vi)  Taxes:  Mr.  Shiva  Shankar  Naga  Roddam  will  be  solely 
responsible  for  all  personal  and  other  taxes  relevant 
including the preparation and filing of such tax returns with 
appropriate authority.

vii)  Expenses:  The  Company  shall  reimburse  all  reasonable 
travelling  and  other  similar  out  of  pocket  expenses 
necessarily  and  reasonably  incurred  by  him  wholly  in 
proper performance of his duties and responsibilities.

viii)  All other terms and conditions including notice period and 
severance fees will be as per the employment agreement 
between  the  Company  and    Mr.  Shiva  Shankar  Naga 
Roddam.

In the event of any loss, absence or inadequacy of the profits of 
the Company in any financial year, during the term of office the 
Executive Directors the above said remuneration shall be paid to 
them as minimum remuneration in terms of Section II of Part II 
of Schedule V of the Companies Act, 2013.

Details  of  the  remuneration  paid  to  the  Directors  (Executive/ 
Non-Executive/Independent  Directors)  as  required  under  the 
SEBI (LODR) Regulation, 2015 as well as under the Companies 
Act, 2013 are provided as part of this report.

V.   STAKEHOLDERS RELATIONSHIP COMMITTEE

The  Stakeholders  Relationship  Committee 
is  responsible  
for  addressing  the  investor  complaints  and  grievances.  The 
Committee  meets  on  a  periodic  basis  to  address  the  investor 
complaints like transfer of shares, non-receipt of balance sheet, 
non-receipt of other documents etc. Details of grievances of the 
investors are provided in the “Shareholders’ Information” section 
of this Annual Report.  The committee has   been   constituted 
in  accordance  with  Section  178  of  the  Companies  Act,  2013  
and  Regulation  20  of  the  SEBI  (LODR)  Regulations,  2015.  The 
Company Secretary is the compliance officer of the Committee.

A.  Composition of the Stakeholders Relationship Committee as 

on March 31, 2021

The  Board  at  its  meeting  held  on  May  11,  2020  re-constituted 
the committee as mentioned below w.e.f June 18, 2020:

Sl. 

No

1

2

3.

Name of the Director

Category

Mr. Anil Singhvi (Chairman)

Non-Executive &

Ms. Poornima Prabhu

Independent Director

Non-Independent Director

Mr. Vinod Kumar 

Padmanabhan

Managing Director & CEO

B.  Meetings and Attendance of the Committee during the Year 

2020-21:

During the financial year 2020-21, the following meetings of the 
Stakeholders Relationship Committee were held:

Sl. 

No

1.

2.

3.

4.

Meeting No.

Date of the meeting

No. 1/2020-21

No. 2/2020-21

No. 3/2020-21

No. 4/2020-21

May 11, 2020

August 10, 2020

November 09, 2020

February 01, 2021

Attendance of the Directors at the Stakeholders Relationship 
Committee Meetings for the Financial Year 2020-21 were as 
follows:

Name of the Director

No. of 

No. of 

Stakeholders 

Stakeholders 

Relationship 

Committee 

Relationship 

Committee 

Meetings Held 

Meetings Attended

4

4

4

4

4

3

Mr. Anil Singhvi

Ms. Poornima Prabhu

Mr. Vinod Kumar 

Padmanabhan

The  committee  expresses  satisfaction  with  the  Company’s 
performance  in  dealing  with  investor  grievances  and  its  share 
transfer  system.  The  details  of  the  complaints  received  and 
resolved during the fiscal ended March 31, 2021 are as follows:

Subex Annual Report 2020-2168

Name of the Non-Executive Director 

heading the Committee

Mr. Anil Singhvi, 
Chairman,  

Non-Executive &  

Non-Independent 

Director (w.e.f June 18, 

2020)

Name and designation of the Compliance 

Mr. G V Krishnakanth, 

Officer

Company Secretary

Number of shareholders complaints 

pending at the beginning of the year

Number of shareholders complaints 

received during the year

Number of shareholders complaints 

redressed during the year

Number of shareholders complaints 

not solved to the satisfaction of the 

shareholders

0

13

10

0

Number of shareholders complaints 

3*

pending at end of the year

*Pending  complaints  were  addressed  post  the  end  of  the 
financial year.

VII. ESOP COMMITTEE (Compensation Committee) 

During  the  financial  year  2018-19,  the  ESOP  Committee 
(Compensation  Committee)  of  the  Board  was  dissolved  and 
all powers of the Committee were vested in the Nomination & 
Remuneration Committee of the Board of Directors.

The Company has instituted Employee Stock Option Schemes 
in  line  with  the  Securities  and  Exchange  Board  of  India  (Share 
Based  Employee  Benefits)  Regulations,  2014.  The  Committee 
grants and administers options under the stock options schemes 
to  eligible  employees.  Details  of  the  Employee  Stock  Options 
are available as 'Annexure A' to the Board's Report.

VIII.  CORPORATE SOCIAL RESPONSIBILITY 

COMMITTEE

To  enable  the  Company  to  take  required  measures  to  make  a 
meaningful contribution to society and other  stakeholders,  it 
has constituted the Corporate Social Responsibility Committee 
(“CSR  Committee”).  The  CSR  Committee  has,  inter  alia,  the 
following mandate:

i. 

formulate  and  recommend  to  the    Board    of    Directors  
of  the  Company,  a  Corporate  Social  Responsibility  Policy 
which shall indicate the activities to be undertaken by the 
Company  as  specified  in  Schedule  VII  of  The  Companies 
Act, 2013;

ii. 

recommend the amount of expenditure to be incurred on 
the activities referred to in clause (i); and

iii.  monitor  the  Corporate  Social  Responsibility  Policy  of  the 

Company from time to time.

A.  Composition of the CSR Committee as on March 31, 2021

Sl. 

No

1.

2.

3.

Name of the Director

Category

Mr. Anil Singhvi (Chairman)

Non-Executive & 

Ms. Nisha Dutt

Mr. Vinod Kumar 

Padmanabhan

Non-Independent

Independent Director

Managing Director & CEO

4. 

Mr. Shiva Shankar Naga 

Whole Time Director & COO

Roddam

B.  Meetings and Attendance of the Committee during the 

Year 2020-21:

There  were  no  meetings  of  the  Committee  held  during  the 
financial year under consideration.

Pursuant to the provisions of Section 198 of the Companies Act, 
2013,  the  Company  has  incurred  losses  during  the  preceding 
three financial years and hence no amounts were required to be 
allocated / contributed for undertaking CSR activities.

Though  it  is  not  mandatory  to  incur  any  expenditure  on  CSR 
activities,  the  Subex  Charitable  Trust  (SCT)  was  voluntarily  set 
up  to  undertake  welfare  activities  for  the  under  privileged  and 
the  needy  in  the  society.  SCT  is  managed  by  trustees  elected 
amongst  the  employees  of  the  Company.  'The  details  of  the 
activities  conducted  during  the  year  ,have  been  provided  in 
Page 31 of the Annual Report.

The  CSR  Charter  and 
are  available  on 
https://www.subex.com/ investors/shareholder-services/. 

the  Company 
the  Company  at  

the  website  of 

the  Policy  of 

IX.  RISK MANAGEMENT COMMITTEE

To  ensure  that  the  Company  is  taking  appropriate  measures    
to  achieve  prudent  balance  between  risk  and  reward  in  both 
ongoing  and  new  business  activities,  it  has  constituted  a  Risk 
internal  financial  
Management  Committee  to  review  the 
controls amongst other matters. The said Committee has also 
within  its  scope,  the  evaluation  of  significant  risk  exposures  of 
the Company and to assess Management’s actions to mitigate 
the  exposures  in  a  timely  manner.  The  Company  considers 
activities  at  all  levels  of  the  organization,  i.e.  Enterprise  level, 
Division level, Business Unit level and Subsidiary level in the risk 
management framework. All these components are interrelated 
and  drive  the  Enterprise  Wide  Risk  Management  with  focus 
on  three  key  elements  i.e.  Risk  Assessment,  Risk  Management 
and Risk Monitoring. As on March 31,  2021, the Company  has 
constituted  a  Risk  Management  Committee,  though  it  is  not 
a  mandatory  requirement  under  the  SEBI  (LODR)  Regulations, 
2015.

Subex Annual Report 2020-2169

A.  Composition of the Risk Management Committee as on  March 31, 2021 

Sl. 
No

1.

2.

3.

Name of the Director

Category

Mr. Anil Singhvi (Chairman)

Ms. Nisha Dutt

Mr. Vinod Kumar Padmanabhan

Non-Executive &  Non-Independent Director

Independent Director

Managing Director & CEO

B.  Meetings and Attendance of the Committee during the Year 2020-21:

The committee met once during the financial year 2020-21 at its meeting held on February 01, 2021 to identify the risks which could be 
foreseen and mitigate the same.

Name of the Director

Mr. Anil Singhvi

Ms. Nisha Dutt

Mr. Vinod Kumar Padmanabhan

X.   INDEPENDENT DIRECTOR

No. of Risk 

No. of Risk 

Management 

Management 

Committee Meetings 

Committee 

Held 

Meetings attended

1

1

1

1

1

1

During the year under review, the Independent Directors met once on February 01, 2021, inter alia, to:

• 

Review the performance of the Non-Independent Directors and the Board of Directors as a whole;

Assess the quality, quantity and timeliness of flow of information between the Management of the listed entity and the Board of 

• 
Directors that is necessary for the Board to effectively and reasonably perform their duties.

XI. GENERAL BODY MEETINGS

A.  Location and Time of the Last Three AGMs

Year

Date of AGM Venue

2017-18

July 31, 2018

“The Grand Ball Room”, Hotel Lalit Ashok, Kumara Krupa High Grounds, Bengaluru-560 001

2018-19

July 04, 2019

“The Grand Ball Room”, Hotel Lalit Ashok, Kumara Krupa High Grounds, Bengaluru-560 001

2019-20

September 

Video Conference/Other Audio Visual Means

25, 2020

Details of the Special Resolutions passed at the Last Three AGMs:

Date of Annual 

No. of special 

Details of Resolutions pertaining to

General Meeting

resolutions passed

Time

2:00 P.M.

2:00 P.M.

3:00 P.M.

July 31, 2018

4

1. Approval of the Employee Stock Option Scheme 2018 of the Company and Grant of Employee Stock 

Options to the employees of the Company thereunder.

July 04, 2019

September 25, 2020

1

2

2. Approval of the Employee Stock Option Scheme 2018 and grant of Employee Stock Options to the 

employees of the Company’s subsidiaries under the Scheme.

3. Authorization to the ‘Subex Employee Welfare and ESOP Benefit Trust’ for Secondary Acquisition.

4. Provision of interest free loan by the Company for purchase of its own shares by the Trust /Trustees for the 

benefit of   Employees and Employees of Subsidiaries under the Subex Stock Option Scheme 2018.

Provision of interest free loan by the Company for purchase of its own shares by the Trust/Trustees for the 

benefit of Employees under the Subex Stock Option Scheme 2018.

1. Appointment of Ms. Nisha Dutt as an Independent Director of the Company.

2. Appointment of Mr. Shiva Shankar Naga Roddam as a Whole-Time Director of the Company.

Subex Annual Report 2020-2170

B.   Location and Time of the Last Three EGMs 

During  the  last  three  years,  there  were  no  Extra  –  Ordinary  General  Meetings  held.  However,  the  details  of  the  latest  Extra-  Ordinary 
General Meetings (EGM's) held have been stated.

Year

Date of EGM

Venue

2011-12 December 28, 2011

Registered office of the Company

2012-13

June 28, 2012

2012-13

August 17, 2012

Registered office of the Company

Registered office of the Company

C.  Postal Ballot during year 2020-21

Time

11:30 A.M.

11:30 A.M.

11:30 A.M.

The Company had sought approval of shareholders through Postal Ballot pursuant to Section 110 of the Companies Act, 2013, read with 
Rules 20 and 22 of the Companies (Management and Administration) Rules, 2014 during the financial year 2019-20 for the following 
businesses:

Resolution No. 1: Reduction of Share Capital of the Company – Special Resolution

The Notice of Postal Ballot was approved by the Board of Directors on May 22, 2020.                     

The Company has appointed Mr. Pramod S.M. (Membership No. 7834 and Certificate of Practice No. 13784), Partner, BMP & Co., LLP, 
Practicing Company Secretaries as the Scrutinizer and Mr. Biswajit Ghosh, (FCS Membership No. 8750 and Certificate of Practice No. 
8239),  Partner,  BMP  &  Co.,  LLP,  Practicing  Company  Secretaries,  as  an  alternate  scrutinizer  to  Mr.  Pramod  S.M.,  for  conducting  the 
meeting only through the electronic voting process, in a fair and transparent manner.

The Company proposed to have the special resolution passed through Postal Ballot for the purpose of Reduction of Share Capital of the 
Company through e-voting procedure, which commenced on May 27, 2020 and concluded on June 25, 2020, in accordance with the 
MCA General Circular No. 14/2020 dated April 08, 2020 and Circular No. 17/2020 dated April 13, 2020 (“MCA Circulars”), in view of the 
current extraordinary circumstances due to the COVID-19 pandemic requiring social distancing.

In  compliance  with  the  requirements  of  the  MCA    Circulars,    hard  copies  of  the  Postal  Ballot  Notice  along  with  Postal  Ballot 
Forms  and  pre-paid  business  envelope  were  not  sent  to  the  members  for  this  Postal  Ballot  and  members  were  required  to 
communicate  their  assent  or  dissent  through  the  remote  e-voting  system  only.  Please  refer  notice  of  the  postal  ballot  under  
https://www.subex.com/ investors/capital-reduction/ for the Postal ballot notice and the procedure for e-voting.

The results of the Postal Ballot, including the E-voting are as follows:

Resolution No.

Particulars

Total Number of shares voted

Voted in favour

Voted against

Percentage (in favour) 

Result

1.

Reduction of Share 

150827099

150163793

663306

99.56%

Approved

Capital of the 

Company 

All  the  Resolutions  were  approved  with  requisite  majority,  the  results  were  displayed  on  the  website  of  the  Company  and  necessary 
disclosures were made to the Stock Exchanges.

XII. MEANS OF COMMUNICATION 

A.  Annual/Half Yearly and Quarterly Results 

https://www.subex.com/ 

The  annual  audited  /half  yearly  &  quarterly  un-audited  results 
are  generally  published  in  all  editions  of  Financial  Express/ 
Business  Standard  (English)  and  Vishwavani  (Kannada).  The 
complete  financial  statements  are  posted  on  the  Company’s 
website 
investors/
announcement-  filing/statutory-advertisement).  Subex  also 
regularly  provides  information  to  the  Stock  Exchanges  as  per 
the  requirements  of  the  SEBI  (LODR)  Regulations,  2015  and 
updates the website periodically to include information on new 
developments,  press  release  and  business  opportunities  and 
the  same  is  displayed  on  the  website  of  the  Company  under  
https://www.subex.com/newsroom/.

(click  on 

Being a Company with strong focus on green initiatives, Subex 
proposes to send all the shareholder communications such as 
the  notice  of  General  Meetings,  Audited  Financial  Statements, 
Board's  Report,  Auditor's  Report,  etc.,  as  done  in  the  past,  to 
its shareholders in electronic form by sending the said reports 
to  the  email  addresses  provided  by  them  and  made  available 
to      us  by  the  Depositories.  The  Company  during  the  said 
financial  year  2020-21,  had  scheduled  the  Investor  calls  to 
discuss on the Earnings of the Company  for  relevant  quarters  
which    were  scheduled  on  May  12,  2020,  August  11,  2020,  
November  10,  2020  and  February  02,  2021  respectively.  The 
Company  did  not    have  any  Institutional  investors  during 
the  financial  year  and  hence  there  were  no  presentations 
made  to  the  institutional  investors.  The  transcripts  pertaining 
to  the  Earning’s  call  held  during  the  year  are  uploaded  on 
the  Company’s  website  under  the  link  https://www.subex.
investors/announcement-filing/investor-
com/ 

(click  on 

Subex Annual Report 2020-2171

analyst-call).In  view  of  the  COVID-19  pandemic,  the  Ministry 
of  Corporate  Affairs  (“MCA”)  vide  General  circular  No  02/2021 
dated January 13, 2021 read with General circular No. 39/2020 
dated  December  31,  2020,  No.  33/2020  dated  September  28, 
2020,  No.  22/2020  dated  June  15,  2020,    No.  20/2020  dated  
May  05,  2020,  No.  17/2020  dated  April  13,  2020  and  
No. 14/2020 dated April 08, 2020 (the ‘MCA Circulars’), provided 
certain relaxations for companies, including conducting of the 
Annual  General  Meeting  (AGM)    through    Video  Conferencing 
(VC) or through Other Audio-Visual Means (OAVM) (‘VC/OAVM’), 
if AGMs of such companies are conducted during the calendar 
year 2021. The said MCA Circulars have also dispensed with the 
printing and dispatch of annual reports to shareholders. In line 
with  the  above  MCA  Circulars,  SEBI  vide    its  circular  no.  SEBI/
HO/CFD/CMD1/CIR/P/2020/79 dated May 12, 2020 dispensed 
with the requirement of Regulation 36 (1)(b) and (c) of the SEBI 
(LODR)  Regulations,  2015,  for  listed  entities,  who  conduct 
their  AGMs  during  the  calendar  year  2020,  which  otherwise 
prescribes  that  a  listed  entity  shall  send  a  hard  copy  of  the 
statement  containing  salient  features  of  all  the  documents,  as 
prescribed  in  Section  136  of  the  Companies  Act,  2013  to  the 
shareholders who have not registered their email addresses and 
hard  copies  of  full  annual  reports  to  those  shareholders,  who 
request for the same, respectively.

Accordingly,  this  year,  in  view  of  spread  of  the  COVID-19 
pandemic and also to support the “Green Initiative in Corporate 
Governance”, an initiative taken by the MCA, the Company has 
decided to send soft copies of Annual Report 2020-21 (including 
AGM Notice) to those shareholders whose email addresses are 
registered  with  the  Depository  Participants  and  /  or  with  the 
Company’s Registrars & Transfer Agents.

In  terms  of  above  MCA  Circulars  and  in  view  of  the  current 
extraordinary  circumstances  due  to  the  COVID-19  pandemic 
requiring social distancing, the Company is taking measures to 
allow Members to vote through the mechanism of e-voting or 
other  electronic  modes  in  accordance  with  the  provisions  of 
the  Companies  Act,  2013  and  rules  made  thereunder,  without 
holding a AGM that requires physical presence of Members at a 
common venue.

With  respect  to  detailed  procedure  for  Remote  e-voting  or 
voting through electronic mode and attending the AGM through 
VC/OAVM,  please refer the Notes and instructions annexed to 
Notice of 27th AGM.

XIII.DISCLOSURES

A.  RELATED PARTY TRANSACTIONS

All transactions entered into with Related Parties as defined under 
The Companies Act, 2013 and Regulation 23 of the SEBI (LODR) 
Regulations, 2015 during the financial year were in the ordinary 
course  of  business  and  on  an  arms’  length  pricing  basis  and    
do not attract the provisions of Section 188 of the Companies 
Act, 2013. There were no materially significant transactions with 
related  parties  during  the  financial  year  which  were  in  conflict 
with  the  interest  of  the  Company.  Suitable  disclosures  as 
required by Ind AS has been made in note 30 to the Standalone 
and  Note  31  to  the  Consolidated  Financial  Statements.  

The Board has approved a policy for related party transactions 
which has been uploaded on the Company’s website under the 
link at https://www.subex.com/investors/shareholder-services/. 

None of the Independent Directors have any material pecuniary 
relationship or transactions with  its  Promoters,  its  Directors,  
its  Senior  Management  or  its  subsidiaries  which    may    affect 
their  independence.  The  Company  has  received  the  relevant 
declarations in this regard from its Independent Directors of the 
Company.

B. 

INSIDER TRADING 

The company has adopted a Code of Conduct for prevention 
of  Insider  Trading  with  a  view  to  regulate  trading  in  securities 
by  the  Directors  and  designated  persons  of  the  Company. 
The code requires pre-clearance for dealing in the Company’s 
shares and prohibits the purchase or sale of Company’s shares 
by the Directors and the designated persons while in possession 
of  unpublished  price  sensitive  information  in  relation  to  the 
Company  and  during  the  period  when  the  Trading    Window   
is  closed.  The  Company  Secretary  &  Compliance  Officer  is 
responsible for implementation of the Code. 

C.  FINES 

During  the  year  2020-21,  the  National  Stock  Exchange  of 
India Limited [“NSE”] had sent letters to the Company for non- 
compliance  with  respect  to  Regulation  17  (1)  (c)  of  the  SEBI 
(LODR)  Regulations  for  the  delay  in  appointment  of  the  6th 
Director.  The  Company  has  submitted  its    responses    against 
the Letters received by NSE enumerating the reasons for delay 
in compliance with respect to Regulation 17 (1) (c) of the SEBI 
LODR  Regulations  and  sought  additional  time  for    complying 
with the requirement. Further, the NSE imposed a total amount 
as fine of ` 6,45,000  (` 4,60,000  &  ` 1,85,000  respectively)  
for  the  delay  in  appointing  the  6th  Director  on  the  Board.  The 
Company submitted its response to NSE stating the reasons for 
non-compliance and urged NSE to waive the fine imposed and 
sought further time till March 31, 2020, to enable it to comply 
with  the  Regulation  17  (1)  (c)  of  the  SEBI  (LODR)  Regulations, 
2015. The NSE vide its letter dated June 23, 2020 intimated the 
Company that its request for waiver of fine was not considered 
favorably  and  the  Company  remitted  the  fine  to  NSE  on  
July  08, 2020.

D.  VIGIL MECHANISM AND WHISTLE BLOWER MECHANISM

With the rapid expansion of business in terms of volume, value 
and geography, various risks associated with the business have 
also increased considerably. One such risk identified is the risk 
of fraud & misconduct. The Companies Act, 2013 and the SEBI 
(LODR)  Regulations,  2015  require  all  the  listed  companies  to 
institutionalize  the  vigil  mechanism  and  whistle  blower  policy. 
The Company since its inception believes in honest and ethical 
conduct from all the employees and others who are associated 
directly and indirectly with the Company. The Audit Committee 
is also committed to ensure a fraud-free work environment. The 
policy  provides  a  platform  to  all  the  employees,  vendors  and 
customers  to  report  any  suspected  or  confirmed  incident  of 
fraud/misconduct.

Subex Annual Report 2020-2172

Adequate  safeguards  have  been  provided  in  the  policy  to 
prevent victimization of anyone who is using this platform and 
direct  access  to  the  Chairperson  of  the  Audit  Committee  at 
whistleblower@subex.com is also available in exceptional cases 
and no personnel has been denied access to the audit committee 
during the said financial year. This policy is applicable to all the 
directors, employees, vendors and customers of the Company. 
The policy is also available on the website of the Company at 
https://www.subex.com/investors/shareholder-services/.

E.  POLICY ON ‘MATERIAL’ SUBSIDIARY COMPANIES

A policy on materiality of subsidiaries has been formulated and 
the  same  has  been  posted  on  the  website  of  the  Company 
under  the  link  https://www.subex.com/investors/shareholder- 
services/.

The  Annual  Financial  Statements  of  material  subsidiaries  are 
tabled before the Audit committee and the Board.

F.  DISCLOSURE OF COMMODITY PRICE RISKS AND 

COMMODITY HEDGING ACTIVITIES/LIQUIDITY 

The  Company  does  not  deal  in  commodity  and  hence 

disclosure  relating  to  commodity  price  risks  and  commodity 

hedging  activities  is  not  applicable.  The  Company  is  exposed 

to  foreign  exchange  risk  on  account  of  import  and  export 

transactions entered. There is a natural hedge between exports 

and imports. However, the Company has initiated hedging from 

May 2020 for FY20-21 and holds derivative financial instruments 

such as foreign currency forward contracts to mitigate the risk 

of changes in exchange rates on foreign currency exposures.

The liquidity position of the Company was not impacted during 
the said financial year

G.  DETAILS OF UTILIZATION OF FUNDS RAISED THROUGH 

PREFERENTIAL ALLOTMENT OR QUALIFIED INSTITUTIONS 
PLACEMENT AS SPECIFIED UNDER REGULATION 32 (7A).

There were no funds raised by the Company through Preferential 
allotment  or  qualified  institutional  placement  as  specified 
under  the  above  mentioned  regulation  during  the  financial  
year 2020-21. 

H.  CEO/CFO CERTIFICATION

The  Company  has  obtained  a  certificate  from  the  CEO/CFO 
as  required  by  Regulation  17  (8)  (Part  B  of  Schedule  II)  of  the 
SEBI (LODR) Regulations, 2015 and the same forms a part of this 
report as Annexure 1.

I. 

A CERTIFICATE FROM A COMPANY SECRETARY IN PRACTICE 
THAT NONE OF THE DIRECTORS ON THE BOARD OF THE 
COMPANY HAVE BEEN DEBARRED OR DISQUALIFIED FROM 
BEING APPOINTED OR CONTINUING AS DIRECTORS OF 
COMPANIES BY THE BOARD/MINISTRY OF CORPORATE 
AFFAIRS OR ANY SUCH STATUTORY AUTHORITY. 

A Certificate from the Practicing Company Secretary is received 
by the Company stating that none of the directors on the board 
of the Company have been debarred or disqualified from being 
appointed or continuing as directors of companies by the board/ 

ministry of corporate affairs or any such statutory authority and 
the same is annexed to this report as Annexure 2.

J.  DETAILS OF FEES PAID BY THE LISTED ENTITY AND ITS 

SUBSIDIARIES, ON A CONSOLIDATED BASIS, TO THE 
STATUTORY AUDITOR AND ALL ENTITIES IN THE NETWORK 
FIRM/NETWORK ENTITY OF WHICH THE STATUTORY 
AUDITOR IS A PART.

Fee disclosures as required by Clause 10(k), Part C, Schedule V of 
the Securities and Exchange Board of India (Listing Obligations 
and  Disclosure  Requirements)  Regulations,  2015.  The  total 
fees  for  all  services  paid  by  Subex  Limited  and  its  subsidiaries, 
on a consolidated basis, to M/s. S.R. Batliboi & Associates LLP, 
Statutory Auditors and other firms in the network entity of which 
the  statutory  auditor  is  a  part,  as  included  in  the  consolidated 
financial  statements  of  the  Company  for  the  year  ended  
March 31, 2021, is as follows:

(` in lakhs)

Fees  for  audit  and  related  services  paid  to  S.R.  

100

Batliboi & Associates LLP

Other  fees  paid  to  S.R.  Batliboi  &  Associates  LLP  

NIL

and Affiliate firms and to entities of the network of  

which the statutory auditor is a part

Total fees

100

K.  DISCLOSURES IN RELATION TO THE SEXUAL HARASSMENT 
OF WOMEN AT WORKPLACE (PREVENTION, PROHIBITION 
AND REDRESSAL) ACT, 2013

The  Company  has  an  Internal  Complaints  Committee  (“the 
ICC”)  which  meets  regularly  to  discuss  and  monitor  if  there  is 
any sexual harassment in the work place and resolves the issues 
if any. During the financial year under consideration, the ICC did 
not receive any complaints.

L.  CODE OF CONDUCT

In  compliance  with  Regulation  17(5)  of  the  SEBI  (LODR) 
Regulations,  2015,  the  Company  has  adopted  a  Code  of 
Conduct (the ‘Code’). This Code is applicable to the Members  
of the Board, Senior Management Personnel and all employees 
of  the  Company  and  Subsidiaries.  The  Code  lays  down  the 
standard of  conduct  which  is  expected  to  be  followed  by 
the  Board  of  Directors  and  the  designated  employees  in  their 
business dealings particularly on  matters  relating  to  integrity 
in  the  workplace,  in  business  practices  and  in  dealing  with 
stakeholders.  The  Code  gives  guidance  through  examples  on 
the  expected  behavior  from  an  employee  in  a  given  situation 
and the reporting structure.

During  the  said  Financial  year  there  were  no  changes  made 
to  the  Code.  All  the  members  of  the  Board  and  the  Senior 
Management  Personnel  have  affirmed  compliance  to  the 
Code, as at March 31, 2021. A declaration to this effect, signed 
by  the  Managing  Director  &  CEO  forms  part  of  this  report  as  
Annexure  3.  The  Code  has  been  posted  on  the  Company’s 
link  https://www.subex.com/investors/ 
the 
website  under 
shareholder-services/ .

Subex Annual Report 2020-21 
M.  RECOMMENDATION OF THE COMMITTEES

There  were  no  instances  in  the  financial  year  2020-21,  where 
the  Board  had  not  accepted  any  recommendations  of  any 
Committees of the Board which is mandatorily required.

XVII. COMPLIANCE WITH DISCRETIONARY 
REQUIREMENTS PROVIDED UNDER  
PART E OF SCHEDULE II OF THE SEBI (LODR) 
REGULATIONS, 2015

73

XIV. MANAGEMENT DISCUSSION AND ANALYSIS 

The  Management  Discussion  and  Analysis  is  presented  in  a 
separate section forming part of the Annual Report.

XV. GENERAL SHAREHOLDER INFORMATION

General shareholder information is provided in the “Shareholders' 
Information” Section of the Annual Report.

XVI. COMPLIANCE WITH CORPORATE 

GOVERNANCE REQUIREMENTS AND 
PRACTISING COMPANY SECRETARIES 
CERTIFICATE

The  Company  has  complied  with  disclosure  requirements, 
wherever  applicable,  as  specified  in  clauses  (b)  to  (i)  of  sub 
regulation (2) of Regulation 46 of SEBI (LODR) Regulations, 2015 
and Regulation 17 to 27 of SEBI (LODR) Regulations, 2015, except 
for the delay in appointing the 6th Director on the Board of the 
Company pursuant to Regulation 17(1)(c) of the said Regulations. 
The  Company  has  appointed  the  6th  Director  with  effect  from 
February 07, 2020.

The  certificate  with  regard  to  compliance  of  conditions  on 
Corporate  Governance  as  per  Clause  E  of  Schedule  V  of  the 
SEBI (LODR) Regulations, 2015 forms part of the Board's Report.

For Subex Limited  

Anil Singhvi 
Chairman, Non-Executive & 
Non-Independent Director    
DIN: 00239589 
Place: Mumbai 
Date: May 17, 2021 

Part E of Schedule II of the SEBI (LODR) Regulations, 2015 states 
that  the  discretionary  requirements  provided  therein  may  be 
implemented  as  per  the  Company’s  discretion.  However,  the 
disclosures  of  compliance  with  mandatory  requirements  and 
adoption  (and  compliance)/non-adoption  of  non-mandatory 
requirements  shall  be  made  in  the  section  on  Corporate 
Governance in the Annual Report. The Company has complied 
with the following non-mandatory requirements.

A.  The Board

The Company appointed Mr. Anil Singhvi, Independent Director 
(Non-Executive  &  Non-Independent  Director  w.e.f.  June  18, 
2020)  as  the  Non-Executive  Chairman  of  the  Company  at  its 
meeting  held  on  May  25,  2017.  The  Company  reimburses  the 
expenses incurred by the Chairman for discharge of his duties 
that are attributable to the Company on a regular basis pursuant 
to the provisions of Regulation 27(1) of SEBI (LODR) Regulation, 
2015.

B.  Shareholders’ Rights

The  Company  communicates  with  investors  regularly  through 
emails, telephone calls and face to face meetings. The Company 
publishes  the  quarterly/half-yearly/annual  financial  results  in 
leading  business  newspaper(s)  as  well  as  on  the  Company’s 
website. 

C.  Modified opinion(s) in Audit Report 

The Company did not receive any Modified Opinion in the Audit 
Report of the Financial Statements during the financial year.

D.  Reporting of Internal Auditor

The  Internal  Auditor's  report  to  the  Audit  Committee  of  the 
Board of Directors and are requested to be present as invitees at 
the Audit Committee meetings held every quarter.

For Subex Limited

Vinod Kumar Padmanabhan 
Managing Director & CEO 
DIN: 06563872 
Place: Bengaluru 
Date: May 17, 2021 

Subex Annual Report 2020-21 
74

ANNEXURE 1

CEO and CFO certification in terms of Regulation 17 (8) of the SEBI (LODR) Regulations, 2015

To,

The Board of Directors

Subex Limited

Dear Sirs,

CEO/CFO Certification in terms of Regulation 17 (8) of the SEBI (LODR) Regulations, 2015

In terms of Regulation 17 (8) of the SEBI (LODR) Regulations, 2015, we hereby certify to the Board of Directors that: 

A)  We have reviewed the financial statements and the cash flow statement of the Company for the year ended March 31, 2021 and to 

the best of our knowledge and belief:

i) 

These statements do not contain any materially untrue statement or omit any material fact or contain statements that might be 
misleading;

ii)  These statements together present a true and fair view of the Company’s affairs and are in compliance with existing accounting 

standards, applicable laws and regulations.

B)  There are, to the best of our knowledge and belief, no transactions entered into by the Company during the year which are fraudulent, 

illegal or violative of the Company’s Code of Conduct.

C)  We accept responsibility for establishing and maintaining internal controls for financial reporting and that we have evaluated the 
effectiveness of internal control systems of the Company pertaining to financial reporting and we have disclosed to the Auditors and 
the Audit Committee, deficiencies in the design or operation of such internal controls, if any, of which we are aware and the steps   
we have taken or propose to take to rectify these deficiencies.

D)  We have indicated to the auditors and the Audit Committee

i) 

ii) 

iii) 

Significant changes in internal control, if any, over financial reporting during the year;

Significant changes in accounting policies during the year, if any, and that the same have been disclosed in the notes to the 
financial statements; and

Instances of significant fraud of which we have become aware and the involvement therein, if any, of the management or an 
employee having a significant role in the Company’s internal control system over financial reporting wherever needed.

For Subex Limited 

Vinod Kumar Padmanabhan 
Managing Director & CEO 
DIN: 06563872
Date: May 17, 2021 
Place: Bengaluru 

For Subex Limited

Venkatraman G S
Chief Financial Officer & Senior Vice President

Date: May 17, 2021
Place: Bengaluru

Subex Annual Report 2020-2175

ANNEXURE 2

(As per item 10(i) of clause C of Schedule V of the Securities Exchange Board of India (Listing Obligations and Disclosure Requirement) 
Regulations, 2015 read with regulation 34(3) of the said Listing Regulations)

CERTIFICATE OF NON-DISQUALIFICATION OF DIRECTORS

To 

The Members, 
Subex Limited 
CIN L85110KA1994PLC016663
Pritech Park – SEZ, Block-09,  
4th Floor, B Wing, Survey No. 51 to 64/4,  
Outer Ring Road, Bellandur Village, Varthur Hobli,  
Bengaluru, Karnataka-560 103

We have examined the status of debarring or disqualification from being appointed or continuing as directors of companies by the SEBI/ 
Ministry of Corporate Affairs or any such statutory authority for the year ended on March 31, 2021, as stipulated in item 10(i) of clause C 
of Schedule V of the Securities Exchange Board of India (Listing Obligations and Disclosure Requirement) Regulations, 2015 read with 
regulation 34(3) of the said Listing Regulations. 

In our opinion and to the best of our information and according to the verifications [including Directors Identification Number (DIN) status 
at the portal https://www.mca.gov.in/ as considered necessary and explanations furnished to us by the Company & its officers, we hereby 
certify that none of the Directors on the Board of the Company as stated below for the Financial Year ending on 31st March 2021 have 
been debarred or disqualified from being appointed or continuing as Directors of companies by the Securities and Exchange Board of 
India, Ministry of Corporate Affairs, or any such other Statutory Authority.

Sl No. Name of the Director

1.

2.

3.

4.

5.

6.

Anil Chandanmal Singhvi

Poornima Kamalaksh Prabhu

Nisha Dutt

Vinod Kumar Padmanabhan

George Zacharias

Shiva Shankar Naga Roddam

DIN

00239589

03114937

06465957

06563872

00162570

07212118

Designation

Chairman, Non-Executive &  

Non-Independent Director

Independent Director

Independent Director

Managing Director & CEO

Independent Director

Whole-Time Director & COO

Ensuring the eligibility of for the appointment / continuity of every Director on the Board is the responsibility of the management of the 
Company. Our responsibility is to express an opinion on these based on our verification. This certificate is neither an assurance as to     
the future viability of the Company nor of the efficiency or effectiveness with which the management has conducted the affairs of the 
Company. 

For BMP & Co. LLP Company Secretaries

Pramod S M
Partner
FCS: 7834 / CP No. 13784
UDIN: F007834C000337372 

Date: May 17, 2021
Place: Bengaluru

Subex Annual Report 2020-21 
 
 
 
 
76

Annexure 

List  of  Documents/records/websites  verified  for  issuance  of  Certificate  as  per  item  10(i)  of  clause  C  of  Schedule  V  of  the  Securities 
Exchange Board of India (Listing Obligations and Disclosure Requirement) Regulations, 2015 read with regulation 34(3) of the said Listing 
Regulations.

Sr. No

Documents/records/website

Reference

i.

ii.

iii.

iv.

v.

vi.

Minutes of Nomination & remuneration 

Circular No. LIST/COMP/14/2018-19 dated June 20, 2018 issued by BSE & NSE/ 

Committee

CML/2018/02 dated June 20, 2018

Corporate announcements made by Company for 

appointment of Directors

Corporate announcements made by Company for 

cessation/resignation/vacation of Directors

Declaration made by directors in form DIR-8

Section 164(2) of the Companies Act, 2013 read with Rule 14(2) of the Companies 

(Appointment and Qualifications of Directors) Rules, 2014

DIR-9 filed by the Company regarding default 

Section 164(2) of the Companies Act, 2013 read with Rule 14(2) of the Companies 

under section 164(2)

(Appointment and Qualifications of Directors) Rules, 2014

List of disqualified directors placed on website of 

Section 164(2)

Ministry of Corporate Affairs at http://mca.gov.in/ 

MinistryV2/disqualifieddirectorslist.html

vii.

Directors debarred/disqualified through SEBI order 

Section 11B of the SEBI Act, 1992

as per list placed at the BSE Limited and the NSE 

Limited at https://www.bseindia.com/investors/

debent.aspx  

https://www1.nseindia.com/invest/content/

regulatory_actions.htm

Subex Annual Report 2020-2177

ANNEXURE 3

DECLARATION BY THE CEO UNDER CLAUSE D OF SCHEDULE V OF THE SEBI (LODR) REGULATIONS, 2015 REGARDING 
ADHERENCE TO THE CODE OF CONDUCT

To,

The Members of Subex Limited

In accordance with Clause D of Schedule V of the SEBI (LODR) Regulations, 2015, I hereby confirm that, all the Directors and the Senior 
Management personnel including me, have affirmed compliance to their respective Codes of Conduct, as applicable for the Financial 
Year ended March 31, 2021.

Place: Bengaluru 
Date: May 17, 2021 

For Subex Limited

Vinod Kumar Padmanabhan
Managing Director & CEO
DIN: 06563872

Subex Annual Report 2020-21 
 
 
 
 
78

BUSINESS RESPONSIBILITY REPORT

Introduction
This  report  is  in  accordance  with  the  requirements  of  the 
Securities  &  Exchange  Board  of  India  (Listing  Obligations  and 
Disclosure  Requirements)  Regulations,  2015 
(“SEBI  LODR 
Regulations”),  which  includes  our  responses  to  questions  on 
practices covering the initiatives taken by the Company from an 
Environmental, Social and Governance perspective.

Subex is a pioneer in enabling Digital Trust for businesses across 
the globe.

We  build  industry  leading  software  products  and  solutions  to 
help  businesses  infuse  trust  in  their  digital  ecosystems.  With 
Digital Trust at the core, Subex is now helping Communications 
Services  Providers  ("CSP")  in  their  transformation  journey 
to  become  truly  digital  enterprises.  Our  strength  lies  in 
understanding  the  dynamic  needs  of  the  telco  market  and 
leveraging emerging technologies like AI,  ML, Blockchain, and 
Augmented Analytics to build scalable solutions to help telcos 
thrive  in  a  competitive  environment.  Towards  this,  we  have 
created state-of-the-art solutions covering the areas of privacy, 

Section A – General Information about the Company

security, identity, intelligence, and  risk  mitigation,  all helping 
CSPs build a robust ecosystem of trust.

Through  HyperSense,  an  end-to-end  augmented  analytics 
platform,  Subex  empowers  communications  service  providers 
and  enterprise  customers  to  make  faster,  better  decisions  by 
leveraging  Artificial  Intelligence  (AI)  analytics  across  the  data 
value chain. The solution allows users without a knowledge of 
coding  to  easily  aggregate  data  from  disparate  sources,  turn 
data into insights by building, interpreting and tuning AI models, 
and  effortlessly  share  their  findings  across  the  organisation,  all 
on a no-code platform.

Subex has spent over 25 years in enabling 3/4th of the largest 50 
Communications Service Providers globally achieve competitive 
advantage. Being truly a global Company, we have more than 
300 installations across 90+ countries.

We  have  a  global  presence,  employing  1000+  people,  with 
headquarters  in  Bengaluru,  India  and  offices  in  Singapore,  UK, 
US, UAE, Canada and Bangladesh.

1.

2.

3.

4.

5.

6.

7.

8.

9.

Corporate Identity Number (CIN)

L85110KA1994PLC016663

Name of the Company

Registered address

Website

E-mail Id

SUBEX LIMITED

Pritech Park-SEZ, Block-9, 4th floor, B Wing, Survey No. 51-64/4, Outer Ring Road, 

Bellandur Village, Varthur Hobli, Bengaluru, Karnataka-560 103, India

https://www.subex.com/

investorrelations@subex.com

Financial Year reported

April 01, 2020 to March 31, 2021

Sector(s) that the Company is engaged in (industrial 

IT Software, Services, and related activities. NIC Codes – 62011, 62013

activity code-wise)

List three key products / services that the Company 

Please refer page 92 of the Annual Report (forming part of the Management Discussion 

manufacture / provides (as in Balance Sheet)

and Analysis)

Total number of locations where business activity is undertaken by the Company

i)  Number of International Locations (major 5 only)

  United Kingdom

  United States of America

  Singapore

  United Arab Emirates

  Canada

ii)  Number of National Locations: 1 (One), the Registered Office of the Company located at Bengaluru, India.

10.

Markets served by the Company -  Local / State /  

India, Americas, EMEA, Asia Pacific and rest of the world

National  / International

Section B – Financial Details of the Company (on a Consolidated basis) (as on 31.03.2021)

1.

2.

3.

Paid up Capital (INR)

As on March 31, 2021, the paid-up capital of the Company stood at  

` 2,81,00,14,675 consisting of 56,20,02,935 equity shares of ` 5 each.

Total turnover (INR in Lakhs)

Total Profit/ (loss) after Taxes (INR in Lakhs)

` 37,203

` 5,172

Subex Annual Report 2020-2179

4.

5.

Total spending on Corporate Social Responsibility (CSR) as 

NIL (See point no. 5)

percentage of profit after tax (%)

List of activities in which expenditure in point no. 4 has been incurred

Pursuant to the provisions of Section 198 of the Companies Act, 2013, the Company has incurred losses during the preceding three financial years, 

hence no amounts were required to be allocated / contributed for undertaking CSR activities.

Though  it  is  not  mandatory  to  incur  any  expenditure  on  CSR  activities,  the  Subex  Charitable  Trust  ("SCT")  is  a  non-profit  Trust  that  mobilizes 

employee participation in community projects and was voluntarily set up to undertake welfare activities for the under privileged in the society. 

SCT is managed by trustees elected from among the employees of the Company. Please refer page 31 of the Annual Report for details of the 

activities conducted during the year.

Further details on the activities undertaken by the SCT are contained under Principles 4 & 8.

Section C – Other Details

1.

Does the Company have any Subsidiary Company / Companies?

Yes, the Company has Ten subsidiaries, namely: 

 1. 

Subex Assurance LLP

2. 

3. 

4. 

5. 

6. 

7. 

8. 

9. 

Subex Digital LLP

Subex Technologies Limited

Subex Americas Inc.

Subex (UK) Limited

Subex Middle East (FZE)

Subex Bangladesh Private Limited

Subex Inc.

Subex (Asia Pacific) Pte Limited

10. 

Subex Azure Holdings Inc.

2.

Do  the  Subsidiary  Company  /  Companies  participate  in  the  BR  initiatives  of  the  parent  Company?  If  yes,  then  indicate  the  number  of  such 

subsidiary Company(s).

Yes. As the business responsibility initiatives are run at a group level, all subsidiaries participate in the initiatives, to the extent relevant.

3.

Do  any  other  entity  /  entities  (e.g.  suppliers,  distributors  etc)  that  the  Company  does  business  with  participate  in  the  BR  initiatives  of  the 

Company ? If yes, then indicate the percentage of such entity / entities? (Less than 30%, 30-60%, more than 60%).

We do not mandate that our suppliers and partners participate in the Company’s BR initiatives. However, they are encouraged to do so.

Section D – BR Information

1.  Details of Director / Directors responsible for BR

a)  Details of the Director / Director responsible for implementation of the BR policy / policies

Sl. 

No

1.

Name

Designation

DIN

Mr. Vinod Kumar Padmanabhan

Managing Director & CEO

06563872

b)  Details of the BR Head

Sl. 

No.

1.

2.

3.

4.

5.

Particulars

DIN 

Name

Designation

Telephone No.

E-mail ID

Details

06563872

Mr. Vinod Kumar Padmanabhan

Managing Director & CEO

080-37451377

investorrelations@subex.com

Subex Annual Report 2020-21 
 
80

2.  Principle-wise (as per NVGs) BR policy / policies 

As per Regulation 34 of the SEBI (LODR) Regulations, read with SEBI Circular No CIR/CFD/CMD/10/2015 dated November 04, 2015, the 
nine areas of Business Responsibilities are as follows:

Principle 1 (P1)

Principle 2 (P2)

Principle 3 (P3)

Principle 4 (P4)

Principle 5 (P5)

Principle 6 (P6)

Principle 7 (P7)

Principle 8 (P8)

Principle 9 (P9)

Businesses should conduct and govern themselves with Ethics, Transparency and Accountability.

Businesses should provide goods and services that are safe and contribute to sustainability throughout their life 

cycle.

Businesses should promote the well-being of all employees.

Businesses should respect the interests of, and be responsive towards all stakeholders, especially those who are 

disadvantaged, vulnerable and marginalized.

Businesses should respect and promote human rights.

Businesses should respect, protect, and make efforts to restore the environment.

Businesses when engaged in influencing public and regulatory policy, should do so in a responsible manner.

Businesses should support inclusive growth and equitable development.

Businesses should engage with and provide value to their customers and consumers in a responsible manner.

Questions

P1

P2

P3

P4

P5

P6

P7

P8

P9

Sl. 

No

1.

2.

3.

4.

6.

7.

8.

9.

Do you have a policy / policies for

Has the policy being formulated in 

consultation with the relevant stakeholders?

Does the policy conform to any national / 

international standards?

Has the policy been approved by the Board? 

If yes, has it been signed by MD / Owner / 

CEO / appropriate Board Director?

5.

Does the Company have a specified 

committee of the Board / Director / Official 

to oversee the implementation of the 

policy?

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Indicate the link for the policy to be viewed 

The policies are available on the Company’s website –  

on line?

https://www.subex.com/investors/shareholder-services/

Has the policy been formally communicated 

to all relevant internal and external 

stakeholders?

Does the Company have in-house structure 

to implement the policy / policies?

Does the Company have a grievance 

redressal mechanism related to the policy / 

policies to address stakeholders’ grievances 

related to the policy / policies?

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

10.

Has the Company carried out independent 

audit / evaluation of the working of this 

policy by an internal or external agency?

Y = Yes

3.  Governance related to BR

a)  Indicate the frequency with which the Board of Directors, Committee of the Board or CEO meet to assess the BR performance of the Company.

 Within 3 months, 3-6 months, Annually, More than 1 year

  3 to 6 months.

b) Does the Company publish a BR or a Sustainability Report? What is the hyperlink for viewing this report? How frequently it is published?

Yes, Annual. The report is available as part of the Annual Report at https://www.subex.com/investors/shareholder-services/.

Subex Annual Report 2020-21SECTION E – Principle-wise performance

c.  HyperSense Augmented Analytics Platform:

81

Principle 1 : Businesses should conduct and govern 
themselves with Ethics, Transparency and Accountability

1.  Does the policy relating to ethics, bribery and corruption 
cover only the Company? Yes / No. Does it extend to the 
Group / Joint Ventures / Suppliers / Contractors / NGOs / 
Others?

Subex has zero tolerance towards non-conformity with the 
Code  of  Conduct,  which  is  applicable  to  our  employees 
across  all  locations.  Our  Code  of  Conduct  and  Whistle 
Blower policy covers our employees, contractors, suppliers, 
and other stakeholders.

2.  How  many  stakeholder  complaints  have  been  received 
in  the  past  financial  year  and  what  percentage  was 
satisfactorily resolved by the management? If so, provide 
details thereof, in about 50 words or so 

No complaints have been received in FY 2020-21 under our 
Whistleblower policy.

Principle 2 : Businesses should provide goods and services 
that are safe and contribute to sustainability throughout their 
life cycle

1. 

List upto 3 of your products or services whose design has 
incorporated social or environmental concerns, risks and / 
or opportunities.

Subex is a provider of solutions that help build trust in the 
digital ecosystem to telecom operators around the world. 
Subex views digital trust as a multi-dimensional matrix that 
covers privacy, security and risk mitigation.

Following are 3 solutions which Subex delivers to its clients that 
have a significant impact on social risks:

a. 

IoT/OT Security:

Cyber security risks continue to pose a significant  challenge 
to  the  increasingly  connected  world  we  live  in.  Subex 
Secure  is  a  scalable  and  comprehensive  threat  detection, 
mitigation,  and  management  solution  for  assets,  data 
and  networks  connected  to  the  IoT  and  OT  eco-system. 
Subex  Secure    is  aimed  at  securing  smart  cities,  critical 
infrastructure, manufacturing plants, oil and gas.

b.  Fraud Management: 

their  wings 

Digital  transformation  has  resulted  in  telecom  operators 
spreading 
far  and  wide  beyond  basic 
connectivity  services.  Fraudsters  exploit  these  digitally 
enabled  services  for  theft  from  citizens  and  for  criminal 
activity  such  as  terrorism.  Subex’s  Fraud  Management 
solution  enables  telecom  operators  to  prevent,  detect 
and  mitigate  the  impact  of  fraud  on  its  customers  and 
thus makes a significant contribution towards making our 
societies safer.

Transparency  and  AI  Ethics  are  becoming  topics  of 
societal  importance.  HyperSense  Augmented  Analytics 
Platform with its Explainable AI capabilities provides a set of 
techniques that:

Produce  more  explainable  models,  while  maintaining  a 
high level of performance accuracy; and also enables users 
to understand, appropriately trust, and effectively manage 
the output of AI models in business.

2. 

For  each  such  product,  provide  the  following  details  in 
respect  of  resource  use  (energy,  water,  raw  material  etc) 
per unit of product

Subex  is  committed  to  and  targets  towards    following 
the  best  practices  to  reduce  utilization  of  power,  natural 
resources like water and limited E-Waste disposal, executed 
through government recognized agencies. However, given 
the nature of our business, it is difficult to quantify.

3.  Does the Company have procedure in place for sustainable 

sourcing (including transportation)?

(a) 

If  yes,  what  percentage  of  your  inputs  was  sourced 
sustainably?  Also  provide  details  thereof,  in  about  50 
words or so

We have a Responsible Purchase Procedure and a Supplier 
Code of Conduct. Our suppliers are categorized into three 
broad  categories  -  People,  Services  and  Products.  Our 
contracts have appropriate clauses and checks to prevent 
the employment of child labor or forced labor in any form. 
We engage with local suppliers for our People and Services 
categories.

Our suppliers sign the code of conduct, agreeing towards 
reduction  of  environmental  footprint.  Suppliers  delivering 
products to Subex abide by the guidelines laid down by the 
government.

4.  Has  the  Company  taken  any  steps  to  procure  goods 
and  services  from  local  &  small  producers,  including 
communities surrounding their place of work?

Yes,  while  the  criteria  for  selection  of  goods  and  services 
is  quality,  reliability,  and  price,  we  give  preference  to 
small  organizations  /  MSME  vendors.  Procurement  of 
materials  from  local  sources  is  a  strategy  adopted  by  us 
since  it  reduces  time,  cost,  and  efforts  in  procurement, 
provides  local  employment  opportunities  and  a  reduced 
environmental footprint in sourcing. 

5.  Does the Company have a mechanism to recycle products 
and waste? If yes, what is the percentage of recycling of 
products and waste. Also provide details thereof, in about 
50 words or so 

Yes,  all  types  of  waste  which  are  generated  in-house  are 
handed over to the authorized vendor for recycling. Subex 
is  based  in  a  technology  park  and  the  all  environment 
related reports are submitted to the prescribed authority by 

Subex Annual Report 2020-21 
 
 
 
 
 
 
82

the Owner of the park. Subex co-operates with the owner 
and  the  vendors  towards  ensuring  the  timely  recycling  of 
waste.

Principle 4 - Businesses should respect the interests of, and be 
responsive towards all stakeholders, especially those who are 
disadvantaged, vulnerable and marginalised.

Being  environmentally  cautious  and  waste  sensitive,  over 
93% of the waste is managed, with less than 7% going into 
landfills.

Principle 3: Businesses should promote the wellbeing of all 
employees

Creating  a  positive,  relevant,  and  meaningful  experience  for 
its  employees  ("Subexians"),  is  one  of  the  key  focus  areas  for 
Subex. With this in mind, their well-being becomes a very critical 
component  that  Human  Resources  works  on.  We  conduct 
regular  medical  check-ups,  mental  and  physical  health- 
workshops  like  yoga  sessions,  for  all  employees  including  our 
support  staff.  Other  benefits  such  as  group  medical  insurance 
for Subexians and their families and personnel accident policy 
for Subexians are provided to all. We also have an active POSH 
(Prevention  of  Sexual  Harassment)  Committee  that  functions 
with zero-tolerance towards any kind of harassment.

1.  Please 

indicate 
employees - 1023

the 

total  number  of  permanent  

1.  Has  the  Company  mapped  its  internal  and  external 

stakeholders?

Yes,  the  Company  has  identified  and  mapped  its  internal 
and  external  stakeholders.  Internal  Stakeholders  of  the 
Company    include  its  employees,  support  staff,  senior 
leaders, and Board of Directors. The external stakeholders 
include  customers,  vendors,  investors,  regulatory  bodies, 
and  media.  The  external  stakeholders  also  include  the 
communities the Company engages with, during its social 
responsibilities.

2.  Out  of  the  above,  has  the  Company  identified  the 
disadvantaged, vulnerable and marginalized stakeholders?

Yes. 

3.  Are there any special  initiatives  taken  by  the  Company 
to  engage  with  the  disadvantaged,  vulnerable  and 
marginalized stakeholders?  If so, provide details thereof,   
in about 50 words or so.

2.  Please  indicate  the  total  number  of  employees  hired  on 

temporary / contractual / casual basis - 79

Yes, please refer page 31 of the Annual Report for details of 
the activities conducted by SCT during the year.

3.  Please 

indicate 
employees - 267

the  Number  of  permanent  women 

Principle 5 – Businesses should respect and promote  
human rights

4.  Please indicate the Number of permanent employees with 

disabilities – Nil

5.  Do you have an employee association that is recognised by 

management – No

6.  What  percentage  of  your  permanent  employees  are 
members of this recognised employee association? – Not 
applicable

7.  Please indicate the Number of complaints relating to child 
labour, forced labour, involuntary labour, sexual harassment 
in the last financial year and pending as on the end of the 
financial year – None.

8.  What  percentage  of  your  under  mentioned  employees 
were  given  safety  &  skill  up-gradation  training,  in  the  last 
year?

Safety training is provided to 100% of the employees.

Details of the skill up-gradation training:

A. 

B. 

Permanent Employees – 66.18%

Permanent Women Employees – 68.19%

C.  Casual / Temporary / Contractual Employees – 51.90%

D. 

Employees with disabilities – Not Applicable

* Mandatory trainings are undertaken by all employees.

1.  Does  the  policy  of  the  Company  on  human  rights  cover 
only the Company or extend to the Group / Joint Ventures/ 
Suppliers / Contractors / NGOs / Others?

Subex  has  policies  in  place  which  covers  its  employees 
against inhuman practices. Few policies which are in place 
include  Prevention  of  Sexual  Harassment  at  Workplace, 
Grievance  policy,  Equal  Employment  etc.  These  policies 
are applicable to our employees across all locations and all 
our affiliates.

The  Company  encourages  its  suppliers,  contractors  and 
others  to  follow  the  principles  laid  down  in  the  Supplier 
Code of Conduct. All employees, suppliers and contractors 
are required to respect the human rights of fellow workers 
and  communities  where  we  operate.  The  Company 
encourages  its  vendors  to  comply  with  the  relevant  laws 
safeguarding labour rights and human rights.

2.  How many stakeholder complaints have been received in 
the past financial year and what percent were satisfactorily 
resolved by the Management?

Please  refer  point  no.  2  under  Principle  1  and  page  210 
of  the  Annual  Report  (forming  part  of  the  Shareholders' 
Information  section,  for  details  pertaining  to  investor 
complains received during the year).

Subex Annual Report 2020-21 
 
 
 
 
83

Principle 6 – Business should respect, protect and make 
efforts to restore the environment

Principle 7 – Business, when engaged in influencing public 
and regulatory policy, should do so in a responsible manner

1.  Does  the  policy  related  to  Principle  6  cover  only  the 
Company  or  extends  to  the  Group  /  Joint  Ventures  / 
Suppliers / Contractors / NGOs / Others?

1. 

Is your Company a member of any trade and chamber or 
association? If yes, Name only those major ones that your 
business deals with.

The Company has a dedicated Policy/Standard Operating 
Procedure  (SOP)  for  its  environmental  requirements.  The 
Company encourages all its external stakeholders to strictly 
adhere to safety and restoration of the environment. Subex 
is  based  in  a  technology  park  and  co-operates  with  the 
owner  and  vendors  in  following  the  required  procedures 
for protection and restoration of the environment.

2.  Does the Company have strategies / initiatives to address 
global  environmental  issues  such  as  climate  change, 
global warming etc. 

taken 

initiatives 

the  Company  has 

Yes, 
to  control 
environmental impact or influence considering a life cycle 
perspective.  During  the  year,  the  Company  has  changed 
the  address  of  its  Registered  Office  within  local  limits 
and  owing  to  this  move,  the  energy  consumption  has 
reduced  due  to  a  significant  reduction  in  electricity  bills. 
Additionally, the Company also adapts itself to the changes 
in environmental laws and has adapted measures such as 
minimizing the usage of single use plastics within the office 
premises.

3.  Does 

the  Company 

identify  and  assess  potential 

environmental risks?

Yes.

4.  Does  the  Company  have  any  project  related  to  Clean 
Development  Mechanism?  If  so,  provide  details  thereof, 
in  about  50  words  or  so.  Also,  if  yes,  whether  any 
environmental compliance report is filed?

No.

5.  Has  the  Company  undertaken  any  other  initiatives  on  – 
clean  technology,  energy  efficiency,  renewable  energy 
etc.

Yes,  the  Company  has  increased  its  energy  efficiency  by 
reduction in its electricity consumption.

6.  Are  the  Emission  /  Waste  generated  by  the  Company 
within the permissible limits given by CPCB / SPCB for the 
financial year being reported?

Yes. 

7.  Number  of  show  cause  /  legal  notices  received  from 
CPCB/  SPCB  which  are  pending  (i.e.  not  resolved  to 
satisfaction) as on end of financial year

No. 

Yes,  the  Company  is  a  member  of  FKCCI  (Federation 
of  Karnataka  Chambers  of  Commerce  and  Industry), 
Confederation of Indian Industry (CII), Karnataka and DSCI 
(Data Security Council of India).

2.  Have you advocated / lobbied through above associations 
for  the  advancement  or  improvement  of  public  good? 
Yes  /  No.  If  yes,  specify  the  broad  areas  (drop  box: 
Governance  and  Administration,  Economic  Reforms, 
inclusive  Development  Policies,  Energy  security,  Water, 
Food Security, sustainable Business Principles, others)

Yes, others. We co-operate with governments and industry 
bodies  by  providing  them  threat  reports,  malware  reports 
and  related 
the 
prevailing threat environment.

information  on  demand,  regarding 

Principle 8 – Business should support inclusive growth and 
equitable development

1.  Does 

the  Company  have  specified  programmes  / 
initiatives/  projects  in  pursuit  of  the  policy  related  to 
Principle 8? If yes, details thereof

Yes, please refer page 31 of the Annual Report for details of 
the activities conducted by SCT during the year.

2.  Are  the  programmes  /  projects  undertaken  through 
in-house  team  /  own  foundation  /  external  NGO  / 
Government structures / any other organization?

In-house  team.  The  Subex  Charitable  Trust  is  a  non-profit 
Trust that mobilizes employee participation in community 
projects  and  was  voluntarily  set  up  to  undertake  welfare 
activities  for  the  under  privileged  in  the  society.  SCT  is 
managed by trustees elected from among the employees 
of the Company.

3.  Have you done any impact assessment of your initiative?

The  project  activities  are  periodically  reviewed    by    the 
Board  of  Directors.  Reports  and  feedback  are  sought  to 
understand the impact of the initiatives.

4.  What is your Company’s direct contribution to community 
development projects. Amount in INR and the details the 
projects undertaken

The Company has  incurred  losses  during  the  preceding 
3  financial  years.  Hence  it  is  not  mandatory  to  incur  any 
expenditure  on  CSR  activities.  For  details  of  the  voluntary 
activities undertaken by the SCT, please refer page 31 of the 
Annual Report for details of the activities conducted during 
the year.

Subex Annual Report 2020-21 
 
 
 
 
 
 
 
 
 
 
 
 
84

5.  Have  you  taken  steps  to  ensure  that  this  Community 
development  initiative  is  successfully  adopted  by  the 
Community? Please explain in 50 words or so 

The  objective  of  the  social  initiatives  undertaken  by  the 
Company through SCT is to create a positive and sustainable 
impact  in the community that we belong to. The SCT  has 
received  positive  feedback  from  the  institutions  that  it 
supports and looks to continue to provide greater support 
towards community development.

Principle 9 – Business should engage with and provide value 
to their customers and consumers in a responsible manner

1.  What  percentage  of  customer  complaints  /  consumer 

cases are pending as on the end of financial year? 

None.

2.  Does  the  Company  display  product  information  on  the 
product  label,  over  and  above  what  is  mandated  as  per 
local laws?

Not  applicable  to  the  Company,  since  it  is  Technology 
based.

3. 

Is  there  any  case  filed  by  any  stakeholder  against  the 
Company  regarding  unfair  trade  practices,  irresponsible 
advertising and / or anti-competitive behavior during the 
last five years and pending as on end of financial year? If 
so, provide details thereof, in about 50 words or so

None,  there  have  been  no  cases  filed  against  Subex  with 
regards  to  unfair  trade  practices,  irresponsible  advertising, 
and / or anti-competitive behavior during the last five years.

4.  Did  your  Company  carry  out  any  consumer  survey  / 

consumer satisfaction trends?

Yes, Subex conducted an NPS survey for FY21 as it conducts 
the  same  annually.  The  NPS  (Net  Promoters  Score)  is 
a  measure  of  the  customer  satisfaction  that  gives  the 
customers & Subex a platform to understand the customer 
experience & overall satisfaction to enable quality delivery 
and customer engagement. 

Subex Annual Report 2020-21 
 
 
 
 
85

MANAGEMENT DISCUSSION AND ANALYSIS

OVERVIEW

Subex  Limited  (“Subex”  or  “the  Company”)  has  its  Equity  Shares 
listed  on  the  National  Stock  Exchange  of  India  Limited  ("NSE")  and  
the BSE Limited ("BSE").

The  management  of  Subex  is  committed  to  transparency  and 
disclosure.  In  keeping  with  that  commitment,  we  are  pleased  to 
disclose  hereunder  information  about  the  Company,  its  business, 
operations, outlook, risks and financial condition.

The  financial  statements  of  the  Company  have  been  prepared  in 
compliance with the requirements of the Companies Act, 2013 and the 
Indian Accounting Standards (Ind AS) notified under the Companies 
(Indian  Accounting  Standards)  Rules,  2015  (including  amendments 
thereto).  The  management  of  Subex  accepts  responsibility  for  the 
integrity and objectivity of these financial statements, as well as for 
various  estimates  and  judgments  used  therein.  The  estimates  and 
judgments relating to the financial statements have been made on a 
prudent and reasonable basis, in order that the financial statements 
reflect  the  form  and  substance  of  transactions  in  a  true  and  fair 
manner, and reasonably present the state of affairs and profits for the 
year under review.

In  addition  to  the  historical  information  contained  herein,  the  
following discussion may include forward looking statements which 
involve risks and uncertainties, including but not limited to the risks 
inherent in the Company’s growth strategy, dependency on certain 
clients,  dependency  on  availability  of  qualified  technical  personnel 
and other factors discussed in this report.

COMPANY OVERVIEW

We  build  industry  leading  software  products  and  solutions  to  help 
businesses  infuse  trust  in  their  digital  ecosystems.  With  Digital 
Trust  at  the  core,  Subex  is  now  helping  Communication  Service 
Providers  ("CSP")  in  their  transformation  journey  to  become  truly 
digital  enterprises.  Our  strength  lies  in  understanding  the  dynamic 
needs   of the telco market and leveraging emerging technologies 
like AI,  ML, Blockchain, and Augmented Analytics to build scalable 
solutions to help telcos thrive in a competitive environment. Towards 
this, we have created state-of-the-art solutions covering the areas of 
privacy, security, identity, intelligence, and  risk  mitigation,  all helping 
CSPs  build  a  robust  ecosystem  of  trust.  Our  revenue  contributing 
pie consists of licensing, professional services related to installations 
and  configuration  activity,  annual  support  contracts  and  managed 
services.

Through HyperSense, an end-to-end augmented analytics platform, 
Subex empowers communications service providers and enterprise 
customers  to  make  faster,  better  decisions  by  leveraging  Artificial 
Intelligence  (AI)  analytics  across  the  data  value  chain.  The  solution 
allows users without a knowledge of coding to easily aggregate data 
from disparate sources, turn data into insights by building, interpreting 
and tuning AI models, and effortlessly share their findings across the 
organisation, all on a no-code platform.

Subex  has  spent  over  25  years  in  enabling  3/4th  of  the  largest  50 
Communications  Service  Providers  globally  achieve  competitive 
advantage.  Being  truly  a  global  company,  we  have  more  than  300 
installations across 90+ countries.

We  have  a  global  presence,  employing  1000+  people,  with 
headquarters  in  Bengaluru,  India  and  offices  in  Singapore,  UK,  US, 
UAE and Bangladesh.

More information on (a) an overview of the telecom industry (b) our 
products (c) Opportunities and challenges and (d) our revenue model 
is discussed below.

TELECOMS IN THE GLOBAL MACRO CONTEXT

The year 2020 was one marred by the global pandemic which led 
to losses, both economic and in the terms of lives. The uncertainty 
caused by COVID-19 was felt by the telecom sector as well, however 
the effects were not as severe as seen across the broader economy. 
As per the latest GSMA Mobile Trends, among the five most affected 
countries (in terms of deaths), the hit on mobile revenue has been 
about half that on GDP in high-income countries. 

• 

The pandemic also led to the change as to how consumers 
now use communication technologies.  

•  With work-from-home and social distancing norms gaining 
prevalence,  there  has  been  a  marked  rise  in  data  traffic, 
mostly from fibre, but also mobile networks.  

•  Network  performance  has  risen  to  be  a  key  priority  for 
telco  operators,  towards  ensuring  connectivity  to  not 
only  consumers,  but  also  to  aid  hospitals  and  medical 
professionals.  

This increased demand for data and connectivity services, coupled 
with the increasing adoption of digital services and mobile money has 
enabled telcos to remain resilient, where revenues are concerned.

• 

• 

This  has  only  been  supplemented  with  the  strong  mobile 
traffic growth.  

People are now doing much more online, and this bodes 
well for telecom operators provided they are able to meet 
the demand.  

Mobile Internet: Getting to 100% Global Coverage

• 

Almost 50% of the world’s population were on the mobile 
internet in 2019, equating to 3.8 billion users – an increase 
of 250 million since the end of 2018.

•  With 4G and 3G covering the globe, the question is towards 

moving the remaining 50% to the mobile internet. 

• 

• 

Today there are almost six times more people living within 
the footprint of a mobile broadband network but not using 
mobile internet. 

There  remains  a  significant  rural  and  gender  deficit  in 
mobile internet use. 

Subex Annual Report 2020-2186

5G sees steady growth

operations and lower acquisition costs. 

Despite the global pandemic, new 5G deployments continue to take 
shape.

• 

• 

• 

• 

• 

Post  March  2020,  the  number  of  new  5G  networks  has 
grown at a steady rate at 8 new 5G networks per month. 
This  is  up  from  fewer  than  six  per  month  for  the  same 
period in 2019. 

There  are  now  113  operators  with  5G  networks  across 
48  countries,  accounting  for  40%  of  the  global  mobile 
subscriber base.  

The  launches  so  far  have  been  within  the  more  mature 
markets:  China,  South  Korea  and  the  US.  However, 
developing  markets  such  as  South  Africa  (MTN  and 
Vodacom) and Brazil (Claro) have begun to make in-roads 
as well. 

As  5G  moves  towards  becoming  mainstream,  new 
networks and declining handset prices will drive adoption 
over the next year and beyond.  

From an investment perspective, forecasts estimate 80% of 
capex ($890 billion) to be spend towards 5G over the next 
five years, reaching 45% population coverage. This is largely 
being driven by the North American markets.

Revenue  Generation  and  Cost  Management  Even 
More Important
With  5G  on  the  horizon,  and  even  in  the  case  of  other  operators, 
there  will  be  a  need  for  judicious  network  investment  planning. 
Objectives which operators will need to bear in mind will be to keep 
a check of Capex and Opex costs, improve customer experience and 
generate new revenues. 

• 

• 

Across most regions, revenue generation has become the 
key driver, especially with the need for renewed growth to 
pay back 5G investments.  

As a means to lower costs, operators will lay focus on Open 
network  technologies  –  including  open  RAN;  to  lower 

•  Open RAN in particular has opened up the possibilities for 
operators  to  source  network  technologies  and  services 
from a broader.

• 

Set of suppliers, thereby helping to reduce costs.  

•  Open RAN can be a force in helping operators unlock new 
business  opportunities  by  enabling  new  ways  of  building 
networks.  

IoT: a forgotten aspect of 2020

Total IoT connections will double between 2019 and 2025, reaching 
24 billion. However, GSMA has cut 2020 off from the forecast as a 
result of the pandemic and cost pressures in the SME and corporate 
markets. 

•  While  global  IoT  revenues  will  triple  by  2025,  this  is  20% 

lower.

• 

• 

IoT  revenue  was  to  touch  the  $1.1  trillion  mark  by  2025, 
however this has now been reduced to $906bn. 

Security  concerns,  cost,  and  integration  with  existing 
technologies will persist as the main challenges in deploying 
IoT based solutions. 

•  Cost  Saving  and  revenue  generation  are  the  two  main 

motivators for installing IoT devices. 

Conclusion:

Subex, as a leader in the space of Digital Trust, is uniquely positioned 
to help telcos to embrace digital transformation. To take advantage 
of  the  infinite  possibilities  that  5G  unlocks  will  require  a  robust 
ecosystem  of  partners,  making  collaboration  the  baseline  for 
success. While 5G rollout will create an unfathomable number of use 
cases allowing services providers to significantly expand the number 
of  services  they  offer  to  both  businesses  and  consumers,  it  also 
presents  new  challenges.  From  sales  and  marketing  to  operations, 
IT, network management, pricing, and billing, there will be enormous 
changes that service providers must plan for. Subex is well placed to 
support this transformation and can help service providers plan for 
the strategic evolution of their value chain. Subex can help catalyze 
the  transformation  process  of  traditional  network  developers  into 
service  enablers  for  5G  and  IoT,  and  ultimately  to  service  creators, 
with the ability to collaborate beyond telecoms.

OUR PRODUCTS

Subex  offers  a  Suite  of  products  and  solutions  that  enable  Digital 
Trust for our customers. To this end, Subex’s core products around 
Revenue  Assurance  and  Fraud  Management  have  been  enhanced 
with  the  power  of  Artificial  Intelligence  and  Machine  Learning. 
Subex  also  provides  network  analytics  through  its  Network  Asset 
Management, Data Integrity Management and Capacity Management 
solutions.

Subex Annual Report 2020-2187

In a digital world, where multiple partnerships will need to be managed, Subex provides CSPs with a Partner Ecosystem Management solution. 
To help drive confidence in data, Analytics Center of Trust (ACT) -  a  solution  framework  built  to  help organisations transform from a 
traditional business to a digital one through the power of data analytics. Subex also provides organisations with confidence in the growing 
connected world, through its IoT Security solution, Subex secure, which is a multivertical solution focused towards the telecom,  government,  
automotive,  and defense segment, to name a few. Subex also helps in transforming the way the business verifies users, through its recently 
launched product called IDcentral. IDcentral provides a one- stop solution for digital identity, verification and validation services.

All solutions come together to help CSPs prevent fraud losses,  collect all revenues, reduce defaulted payments, reduce wasteful expenditure, 
manage inter-carrier and partner expenses and optimize CAPEX.

PRODUCT PORTFOLIO

Digital  transformation  has  enabled  telcos  to  expand  their  scope 
with  new  and  innovative  services,  while  also  increasing  the  size  of 
the  ecosystem  with  new  age  partners.  To  realize  the  full  potential, 
telcos need to create mechanisms  that build trust  in their offerings, 
processes  and  information  systems.  In  other  words,  Digital  Trust 
is  the  key  to  success  for  telos  today.  Subex  with  its  25+  years  of 
experience  in  helping  telcos    optimize  their  business,  is  now  at  a 
forefront  of enabling Digital Trust for the telco ecosystem. Focusing 
on  five  key  tenets  of  Security,  Privacy,  Risk  Mitigation,  Identity  and 
Intelligence, Subex helps businesses thrive by leveraging Digital Trust 
as a competitive advantage.

etc.), the comprehensive AI/ML capabilities in the solution will help 
our  telecom  partners  identify  unknown  unknowns,  for  meaningful 
course corrections. Furthermore, as operators keep expanding their 
portfolio  to  cater  to  the  demands  of  today’s  customers,  the  ARI 
suite  enables  AI-driven  predictive  and  prescriptive  business  insights 
for CxOs (Opco & group) across verticals (Marketing, finance, sales, 
network, etc). 

With a product history spanning over two decades, Subex’s Business 
Assurance is the culmination of the operational experience of being 
deployed in over 80+ sites globally.

Foundation Layer:

The foundation layer is Risk Mitigation and is the non-negotiable layer 
required to prevent any undesirable outcomes for the business.

Business Assurance

Subex’s  Business  Assurance    solution  plays  a  significant  role  as  a 
business enabler in this evolving digital ecosystem by providing better 
visibility  into  risks  surrounding  operations,  revenue  and  margins. 
With  Active  Risk  Intelligence,  our  re-  imagined  assurance  product 
stack,  operators  can  assess  and  address  impacts  in  near  real-time 
or,  in  some  cases,  proactively.  In  today’s  reality  of  multi-service, 
multi-disciplinary  offerings  (e.g.  Banking,  Retail,  Digital  Content 

Fraud Management

Built on 25+ years of domain expertise, Subex’s Fraud Management 
provides  360-degree  fraud  protection  across  digital  services  by 
leveraging  advanced  machine-learning  and  signaling-intelligence. 
The  solution-combines-a-traditional-rules  engine  with  advanced 
artificial  intelligence/  machine  learning  capabilities  to  provide 
increased coverage across all telco services and minimize fraud run-
time in the network with real-time blocking capabilities. With Subex’s 
comprehensive  fraud  management  system,  operators  can  detect 
more than 350 types of fraud in all telecom environments 

Subex Annual Report 2020-2188

Partner Ecosystem Management

Subex  Partner  Lifecycle  Management  allows  CSPs  to  significantly 
reduce time to market for new services and enhance existing services 
by quickly onboarding new partners to the ecosystem. The solution 
optimizes  OPEX  through  workflow-based  onboarding  process 
interfaces with configurable KPIs to allow quick partner onboarding. 
CSPs  can  assess  partner  health  by  scoring  them  on  different 
parameters  and  monitor  their  performance  to  ensure  a  value-
driven  partner  ecosystem.  The  partner  portal  empowers  partners 
with complete business visibility through access to dashboards and 
reports and make informed decisions. 

Digital Services Billing

Subex  offers  a  domain  agnostic  digital  services  billing  solution  that 
can  bill  and  settle  any  event  irrespective  of  the  source  and  cater 
to  Data,  Content,  IoT,  M2M,  and  Utility  billing  requirements.  Utilize 
configurable  modeling  capabilities  that  allow  the  creation  of  new 
revenue  streams  through  configurations,  thus  allowing  quicker 
settlements and bill roll outs.

Wholesale Billing and Routing

Get  a  holistic  view  of  your  entire  range  of  partner  relationships, 
covering  services  such  as  voice,  SMS,  and  data-  manage  roaming, 
routing,  content  settlements,  as  well  as  MVNO  and  other  B2B 
relationships with our wholesale billing solution. We drive efficiencies 
into  your  businesses  via  process  automation  to  gain  operational 
insight to support critical decision-making activities and enable you 
to achieve a competitive advantage. It covers Interconnect Billing & 
Settlement,  Reconciliation  and  Dispute  Management,  OBR,  Route 
Optimization, Contract Lifecycle Management, Route Optimization.

Enterprise Billing

Subex  offers  a  next-gen  end-to-end  enterprise  billing  system 
that  provides  unmatched  rating  and  billing  capabilities  for  CSPs. 
It’s  a  converged  billing  platform  that  covers  partner  onboarding, 
subscription  management,  service  agnostic  rating,  and  billing  to 
financial reporting.

Roaming Settlements

Subex  Roaming  solution  offers  a  360-degree  view  of  the  roaming 
services and revenue management to improve profitability. It reduces 
the fraud possibility by removing the likelihood of paying high-cost 
traffic cost or lose inbound roaming revenue by supporting NRTRDE 
(Near  Real-Time  Roaming  Data  Exchange)  and  HUR  (High  Usage 
Report). Enhance customer experience and reduce churn by offering 
personalized services using customer information.

Network Analytics

Network Asset Management

Subex’s  Network  Asset  Management  is  a  Telecom  Asset  Lifecycle 
Management solution that provides framework and controls to help 
CSPs  make  the  best  use  of  their  assets,  thereby  helpingmanage 
network  Capex  efficiently.  The  solution  ties  the  assets’  financial 
parameters to its current utilization and location, creates a 360-degree 
view of the asset, generates accurate reports for audits, and calculates 
the  return  on  assets.  Also,  it  simplifies  field  audits,  provides  near 
real-time  capacity  views,  recommendations  to  optimize  network 

utilization and optimizes P2R (Plan-to-retire) and cash-to-cash cycle 
for assets and improves overall operational efficiency. 

Data Integrity Management

Subex  is  the  pioneer  of  data  integrity  management,  with  over  a 
decade  of  experience  in  data  integrity  transformations  with  the 
world’s leading service providers. Data Integrity Management is the 
industry’s  first  solution  for  improving  the  quality  of  data  that  drives 
critical service provider processes, resulting in lower costs and higher 
service profitability. 

Capacity Management 

Subex’s  Capacity  Management  is  an  innovative  solution  that  helps 
CSPs  to  strategize  and  plan  their  network  expansion  &  capacity 
augment  investments  keeping  Customer  Experience  &  Return 
on  Investments  at  the  center.  This  helps  CSPs  improve  Customer 
Experience,  increase  ROI,  optimize  Capex,  reduce  Churn,  and 
increase Net Promoter Scores. 

Binding Layer

Binding  layer  in  Digital  Trust  is  the  one  that  is  necessary  for  the 
sustenance of a healthy business and includes areas like Security and 
Identity.

Subex Secure (Digital Security)

• 

Subex Secure is an IoT and OT security solution designed to 
secure connected and constrained devices and networks. 
It is an agentless product, enabling networks to introduce 
multitudinous  types  of  devices  securely.  Subex  Secure 
offers a way for business to scale IoT deployments without 
compromising  on  security  or  taking  on  additional  risk. 
It  is  capable  of  monitoring  billions  of  devices  and  their 
data  transmissions.  Using  a  three-tier  detection  strategy, 
it  identifies  threats  as  they  occur  on  the  network.  These 
three  strategies  are  signature-based  detection,  heuristics 
and  anomaly-based  detection.  Risks  are  identified  and 
flagged across these three security layers, thereby allowing 
seamless movement and allowing the integrity of data.

• 

Subex Secure’s threat database is updated in real-time with 
signatures gathered from our 60 honeypots located in key 
cities around the world. Threat intelligence is also gathered 
from other credible sources.

IDcentral (Digital Identity)

Today,  each  individual  has  multiple  digital  interactions  which  give 
rise to something known as a digital footprint. This digital footprint 
is a combination of various attributes like phone number, email ID, 
device  info,  social  network  data  etc.  that  when  put  together  form 
the digital identity of that individual. IDcentral specializes in bringing 
together these different attributes to create verifiable digital identities 
leveraging alternate sources of data. IDcentral is the next-generation 
digital identity analytics platform, that helps businesses across various 
domains to increase their profitability and reduce risk. It is one of the 
largest repositories of data in the world with access to 200 plus data 
points of 700 million individuals. IDcentral’s wide range of solutions 
include:

Subex Annual Report 2020-2189

•  Onboarding  solutions:  Enables  document-less,  presence-
less,  and  secure  online  customer  onboarding 
for 
enterprises. This includes solutions like locality verification 
using  telecom  CDR  data,  name/age/gender  verification 
with government and telecom data, low touch verification, 
and risk prediction of MSISDN and email IDs using telecom 
and consortium data, AML + PEP + Sanctions lists. 

•  Credit solutions: Enables credit processing for underserved 
population and provide early default warning. This includes 
solutions like income range prediction with telecom data, 
locality  verification  with  telecom  data,  alternate  data 
credit scores, and early default vectors using telecom and 
consortium data. 

• 

• 

Fraud  solutions:  Enables  E-com,  M-wallet,  Fintechs  in 
preventing various kinds of identity and transactional frauds 
by using advanced analytics on usage, device, behavioral, 
Network,  and  telecom  data.  This  includes  addressing 
linked account abuse/frauds, ATO frauds, CNP frauds, Card 
present frauds. 

It acts as a one-stop shop for identity analytics solutions by 
harvesting data from multiple sources and adding layers of 
intelligence to enable the creation of a real-time frictionless 
digital identity.

Strategic Layer:

The  strategic  layer  is  the  one  that  helps  business  in  creating 
competitive  advantage  and  brand  reputation.  Privacy,  Real  time 
insights, intelligence form the part of this layer.

HyperSense

is  a  cloud-native  and  SaaS-based  platform  that 
HyperSense 
democratizes AI across the entire data value chain providing agility, 
elasticity, and scalability. It is a cohesive augmented analytics platform 
that  enables  business  users  to  easily  unify  data  from  disparate 
sources, automate tedious and complex data science processes, and 
turn the data into insights through auto visualization. It leverages AI-
driven  decision  analytics  and  widens  access  to  data,  data  science, 
artificial intelligence (AI), and machine learning (ML) by anyone in an 
organization.

HyperSense  has  dedicated  studios designed  for  enterprise-scale  AI 
adoption.

Data Management Studio

Gives a bird's eye view of every metric that matters. Collect, structure, 
and gives a 360-degree view of all the data from multiple sources and 
business functions in one place. One can manage, view and access 
complex enterprise data with ease.

AI Studio

Helps  to  build,  test,  deploy,  and manage  complex  AI models  in 
minutes. Gives  access  an  end-to-end  data  science  studio  that 
provides  AI  automation  capabilities  across  the  entire  data  science 
cycle and become a citizen data scientist with no-code AI.   

Business Intelligence Studio

Helps enterprises make quick and better decisions by visualizing the 
data.  Visualize,  analyze,  and  share  complex  business  data  insights. 
Leverage AI augmentation to auto-visualizes business data and gain 
actionable insights.

Process Automation Studio

Automates  resolution  workflows  to  seamlessly  manage  complex 
business case. Creates a visual representation of business cases and 
investigate  the  business  case  over  a  period  to  resolve  a  problem, 
claim, or request with an AI-enabled resolution workflow.

Analytics Center of Trust (Advanced Analytics)

Subex  Analytics  Center  of  Trust  (ACT)  is  an  end-to-end  advanced 
analytics  framework  that  helps  CSPs  truly  leverage  their  data    to 
drive business outcomes. Subex ACT enables CSPs to get the most 
from their Analytics program from the very start, i.e., strategizing the 
analytics roadmap, to setting up a trusted business intelligence layer, 
till the end, i.e., generating analytics driven business outcomes. ACT 
comprises of three components.

• 

• 

• 

Strategy: Leveraging over 25 years of expertise in telecom 
analytics, Subex helps to create the right analytics strategy 
by establishing CSPs current maturity, define the business 
vision and identifying the required roadmap.

Trusted  DataLake  &  BI:  Subex’s  ACT  is  powered  by  an 
intelligent  Information  Infrastructure,  which  acts  as  the 
brain of the system delivering real-time insights on the shifts 
in  trends  across  the  spectrum.  Subex’s  BI  is  built  around 
Hadoop  and  big  data  capabilities,  powered  by  machine 
learning (ML) and artificial intelligence (AI).

Insights:  Insights  advanced  analytics  service,  powers  the 
ACT  infrastructure,  delivering  next-generation  Analytics-
as-  a-Service  to  Telcos  across  the  globe.  The  solution 
leverages  Subex’s  expertise  in  BSS/OSS  and  Telecom 
Analytics  to  provide  actionable  business  intelligence  to 
relevant business users at the right time. By combining the 
best in both machine and human intelligence, the solution 
transcends  traditional  approaches,  accelerating  the  digital 
journey  of  organisations. 
Insights  provide  actionable 
insights  around  key  focus  areas:  Product,  Customer,  Risk 
and Revenue.

Business Modelling Studio

Consulting & Assessment Services

Runs  rules  in  real-time  and  generate  actionable  intelligence  from 
data.  Create complex business rules and chain them together into 
workflows to simulate business environments and processes with a 
no-code AI-enabled rule engine system.

Subex with its more than 25 years of experience in telecom domain, 
end-to-end encounter in defining strategy to execution and use of 
relevant  tools  that  are  compliant  with  global  forums  such  as  TM 
Forum  and  CFCA;  is  the  right  partner  of  choice  in  consulting  and 
assessment services for global telcos.

Subex  offers  consulting  and  assessment  services  in  the  following 
domains:

Subex Annual Report 2020-2190

•  Maturity  assessment:  Benchmarking  of  their  revenue 
assurance  and  fraud  management  processes  concerning 
global  standards  and  provide  metrics  across  people  skills, 
processes, technology usage and measurement strategies.

• 

BSS  /  OSS  Domains:  Drawing  from  Subex’s  established 
expertise on various BSS / OSS domains.

•  On-Site  Support:  High  caliber,  experienced  resources  to 

ensure functional continuity and high resource efficiency.

• 

• 

• 

• 

• 

• 

Business  operations  assessments:  Gap  analysis  of  existing 
processes  and  provide  the  roadmap  to  close  these 
gaps  using  “analyse,  evaluate,  assess  and  recommend” 
framework.

Risk  management:  Identify  the  risks  in  the  revenue  chain 
and  plug  leakages  promptly,  through  regular  end  to  end 
assessment of the existing business and revenue streams. 
Subex’s  custom  framework  is  based  on  a  thorough 
understanding of risks, creating a Risk Control Matrix utilising 
TM  Forum  standards,  and  developing  comprehensive 
standard operating procedures.

Business  process  re-engineering:  Review  of  the  existing 
business  processes  and  then  design  and  implement  the 
new  business  process  after  considering  the  best  industry 
practices.

legacy  OSS/BSS 

System  integration  and  IT  support  operations:  While 
infrastructure,  Subex 
migrating  from 
provides  extensive  checklists  and  exhaustive  test  cases, 
making sure that migration cost is reduced. Subex can also 
help in carrying out customised health-check of RA and FM 
IT operations of telcos.

Product and service margin assurance: Assessment of the 
target market and holistic margin and profitability check for 
the entire service and product catalogue.

Portfolio  optimisation:  Optimising  offering  portfolio  by 
holistic  assessment  of  products  and  offerings  considering 
subscriber base, price points, usage patterns, revenue share 
and benefit comparison with other offerings.

Managed Services

Our Managed Services offerings are designed to drive outcome and 
protect  revenues  by  enhancing  customer  experience.  Pillared  on 
four main aspects, i.e. Cost, Quality, Time-to-market and Capability, 
the engagement is aimed to provide rapid ROI, increase efficiency, 
and in-turn deliver maximum value. Driven by robust technology-led 
capabilities, Subex Managed Services offers a variety of engagement 
models  providing  complete  flexibility  to  operators  based  on  their 
business needs.

Subex Managed Services program is designed to add both strategic 
and  tactical  value  to  service  providers’  operations    and    enable  
better  customer  experience  while  also  enhancing  their  operational 
efficiency, service agility and profitability. With Subex at the helm of 
its operations, service providers can redirect critical resources at core 
business functions generating more revenue and saving costs.

Subex  understands  that  no  two  service  provider  requirements  are 
alike  and  hence  offers  the  flexibility  to  pick  and  choose  services 
based on:

• 

Scope of Operations: Ranging from standard operations to 
large scale transformational programs.

OPPORTUNITIES

With digital transformation all around us, Digital Trust  has become    
a key priority for Telecom  Operators.  Our  portfolio  with  its  focus 
on AI for Privacy, Security, Identity, Predictability,  and Risk Mitigation 
is well suited to help telecom operators build and deliver Digital Trust.

 

In  aftermath  of  COVID-19  we  are  witnessing  a  dramatic 
increase  in  enterprise  digital  intensification.  As  most 
businesses are driven towards digital transformation, Cyber 
Crime,  Fraud  and  Business  risks  have  seen  a  dramatic 
increase. This is likely to result in stronger demand for risk 
assurance, security and fraud management solutions. 

  We are also seeing a step up in 5G roll outs across the globe 
and as a consequence we are witnessing a number of new 
use  cases  especially  in  the  B2B2x  space.  This  is  likely  to 
result in telco revenue shifting from being consumer heavy 
to B2B2x enterprise heavy. Subex with Partner Ecosystem is 
well placed to benefit from this shift.

 

Telcos  are  targeting  enterprise  services  with  4G  and 
5G  applications  in  manufacturing,  health  care,  distance  
learning and transportation. Increasingly these services will 
rely on IoT and MEC networks. Subex is well positioned to 
help carriers in the areas of Capacity Management, Partner 
Management, Asset Assurance, Business Assurance, Partner 
Management,  IoT  Security  and  AI  driven  Augmented 
Analytics.

  We  continue  to  see  demand  for  data  bandwidth  increase 
relentlessly.  At  the  same  time  revenues  for  telecom 
operators are likely to stay flat over the next 5 years period. 
Operators    who  do  efficient  network  spends    which  
combines    capacity    with    customer    experience    and  
ROI    will    succeed.    We    see    an  opportunity  to  use  our 
deep  understanding  of  network  performance  KPIs  and 
our capabilities in artificial intelligence in delivering cutting 
edge Network Capacity Management solutions to telecom 
operators.

Telcom  Operators  are  transforming  to  platform  players  with  new 
lines of businesses focused on entertainment, ecommerce, Industrial  
Automation,  autonomous  transportation,  smart  utility and cities. 
To succeed telecom operators are turning to increasing use of data 
for  operational  and  strategic  decision  making.  However,  there  are 
challenges.  The  journey  from  data  to  insights  has  several  manual 
steps which are prone to errors and biases, it has a high dependency 
on  skilled  data  scientists,  data  itself  continues  to  reside  in  silos  in 
the  telco  world.  To  address  this  latent  need  Subex  has  launched 
HyperSense an augmented analytics platform which uses AI to the 
journey  from  data  preparation  to  insight  generation  and  insight 
explanation. Subex’s new platform enables citizen data scientists by 
automating many aspects of data science, machine learning, and AI 
model development, management and deployment. We see a strong 
demand for this platform among the Telecom Operators.

Subex Annual Report 2020-2191

THREATS

  COVID-19  crisis  continues  to  create  uncertainty  over 
economic  recovery.  Barring  a  handful  of  industries,  this 
statement is probably applicable to all other businesses for 
the next few months. While the telecom industry is resilient 
to  the  COVID-19  crisis,  it  is  not  spared  of  uncertainty. 
And  this  uncertainty  does  impact  opex  and  capex  spend 
priorities.

 

 

 

Telcom  operators  today  offer  a  variety  of  products  and 
services to its customers. Order management, provisioning, 
fulfillment,  billing  and  customer  care  are  becoming 
increasingly  complex.  Thus,  demand  on  decision  support 
solutions like Fraud Management and Revenue Assurance, 
to  handle  very  complex  use  cases  continue  to  grow.  We 
at  Subex  have  invested  in  technology  upgrades  and  have 
invested  in  advanced  AI  labs  to  address  these  growing 
expectations of our customers.

As  Telcos    turn  into  platform  players  and  grow  multiple 
lines of new businesses, there is increased decentralization 
of  purchasing  power  and  decision  making  among  these 
lines of businesses. We at Subex recognize this challenge 
and have doubled down on ensuring greater relevance of 
our  portfolio  and  visibility  to  our  portfolio  among  these 
decentralized centers within telcos.

As  cloud  computing  makes  further  inroads  into  telecom 
service providers, so do a number of new cloud-based SaaS 
software  vendors  each  offering  niche  capabilities  in  the 
area of decision analytics. We at Subex recognize these as 
new competitions and are transforming our entire portfolio 
to  cloud  native  stack.  HyperSense  Augmented  analytics 
platform  is  cloud  and  Kubernetes  native  platform  capable 
of  supporting  cloud,  hybrid  and  on-premise  deployments 
balancing the realities of our customers and prospects,

  COVID-19  has  resulted  in  multiple  lockdowns  and  in 
general difficult in working from office. In response Subex 
has shifted to flexi working norms whereby Subexians are 
able  to  work  and  deliver  from  any  where  in  the  world. 
Necessary technology to support work from anywhere has 
been made available to all Subexians.

Key Announcements in FY20

Telefónica partners with Subex for next-gen fraud prevention

Subex announced a partnership with Telefónica, one of the largest 
mobile network providers in the world, to provide the latest version of 
Subex Fraud Management Solution. As part of the engagement, the 
operator will be deploying Subex’s Fraud Management, to all opcos 
in  Telefónica’s  Hispam  unit:  Argentina,  Chile,  Venezuela,  Ecuador, 
Mexico, Peru, Uruguay, and Colombia.

Subex  selected  by  Saudi  Telecom  Company  for  its  integrated 
Revenue Assurance and Fraud Management solution

Subex  announced  that  it  has  been  selected  by  Saudi  Telecom 
Company  (“stc”)  to  deploy  an  integrated  Revenue  Assurance  and 
Fraud  Management  (iRAFM)  solution.  This  deal  marks  another 
chapter  in  the  long-standing  partnership  between  Subex  and  stc, 

through the earlier deployments of Subex’s Revenue Assurance and 
an award-winning Fraud  Management  engagement,  which  began 
in 2003. By virtue of this decision, stc will be aiming to consolidate 
their technology stack with the latest solution from Subex, including 
replacement of other legacy systems.

Subex and SkyLab team up to secure the shipping industry

Subex  and  SkyLab,  a  leader  in  5G  Multi-Access  Edge  Computing 
(MEC) and Industrial IoT have announced a partnership to offer IoT 
and OT cybersecurity solutions and services to the maritime sector. 

These  solutions  offered  jointly  by  Subex  and  SkyLab  have  been 
successfully  deployed  and  are  already  securing  ships  and  maritime 
infrastructure  across  oceans.  The  industry  can  look  up  to  this 
partnership  to  protect  their  critical  assets  from  cyberattacks  and 
cybercrime.  

Subex joins O-RAN Alliance to help accelerate the adoption of open 
radio access networks

Subex  announced  that  it  has  become  a  member  of  the  O-RAN 
Alliance  to  support  the  development  and  standardisation  of  Open 
RAN (radio access networks). With its expertise in advanced network 
analytics based on machine learning, Subex joins the alliance to help 
drive  innovation  in  the  radio  access  network  domain  –  ultimately 
facilitating Open RAN that leverages embedded artificial intelligence 
(AI) to maximise network performance.

Tech  Mahindra  and  Subex  Partner  to  Drive  Scale  Adoption  of 
Blockchain-based Solutions for Telecom Operators Globally

Tech  Mahindra,  a 
leading  provider  of  digital  transformation, 
consulting, and business re-engineering services and solutions, and 
Subex, an industry leader in providing services based on Digital Trust, 
have  announced  strategic  partnership  to  roll-out  blockchain  based 
solutions for telecom operators globally. These solutions will enable 
fraud mitigation and drive operational efficiencies for Communication 
Service  Providers  by  reducing  compliance  complexities  and  faster 
time-to-market.

Subex launched Partner Ecosystem Management platform.

Subex announced the launch of its Partner Ecosystem Management 
platform  that  will  allow  CSPs  to  accelerate  their  digital  services 
portfolio expansion.  The platform will allow CSPs to create a value 
driven partner ecosystem and significantly improve time to market for 
new services by identifying and quickly onboarding diverse partners. 
It  will  also  enable  digital  trust  among  CSPs  and  their  partners  by 
creating a transparent partner ecosystem.

REVENUE MODEL

Our  revenue  generally  comes  from  four  streams:  (1)  licensing; 
(2)  professional  services  related  to  installations  and  configuration 
activity; (3) annual support contracts; and (4) managed services.

We generally license our software products on per subscriber or per 
transaction basis. This means that when our customers experience 
growth,  we  can  also  expect  to  benefit  from  that  growth.  Typically, 
there  are  significant  professional  services  revenues  associated  with 
each new software installation as well as with upgrades.

Our  annual  support  contracts  are  generally  priced  as  a  function 
of  the  total  license  fees  paid  by  the  customer.  Thus,  our  annual 

Subex Annual Report 2020-2192

support contracts would also tend to experience growth when our 
customers experience growth. Importantly, annual support contract 
revenue tends to be recurring revenue.

Finally, we have been experiencing increasing success with managed 
service  revenue.  Like  annual  support  contracts,  managed  services 
provides  a  relatively  predictable  recurring  revenue  stream.  At 
the  same  time,  our  managed  service  offering  provides  us  with  an 
opportunity to maintain a continuous touch point with the customer 
so we can better understand their needs and we have opportunity to 
educate them on our offerings and skills.

RISKS AND CONCERNS
As our valued investor, we are certain you understand our business 
environment,  prevailing  economic  conditions,  geo-political 
circumstances,  and  other  specific  risks  that  may  affect  our  future 
business  decisions  and  financial  performance.  It  is  not  possible  to 
detail out every risk since we operate in a very competitive and rapidly 
changing global environment . New risk factors emerge from time to 
time, the year 2020 was one of our most challenging years in recent 
times, just as it was for any other business since the global COVID-19 
pandemic lead to uncertainty and ambiguity across the globe. There 
could still be dramatic changes in the business however due to lack 
of precedents, and the fact that the pandemic is still ongoing, we are 
unable to provide specific details on how this could impact Subex’s 
business. We are providing some information on several risks which 
we are aware of and they are stated herein: (a) reduction in consumer 
and  business  purchasing;  (b)  consolidation  of  our  customer  base; 
(c) dependence on communications,  service providers as our major 
customers;  (d)  security;  (e)  improper  disclosure  of  personal  data 
could  result  in  liability  and  harm  to  our  reputation;  (f)  technology 
changes and obsolescence may impact our business; (g) recruiting 
and retention of personnel is challenging; (h) adequately protecting 
our  intellectual  property  may  not  be  possible;  (i)  allegations  of 
infringement  of  third-party  intellectual  property  poses  risks;  (j) 
variability  of  our  quarterly  operating  results  makes  comparisons 
difficult;  (k)  non-compliance  with  statutory  obligations  may  result 
in  fines  and    penalties;    (l)    non-compliance    with  environmental 
regulations  may  lead  to  fines  and  penalties;  (m)  foreign  exchange 

fluctuations  may  lead  to  variability  in  our  revenue;  (n)  SEZ  related 
taxation  benefits  may  be  uncertain;  (o)  failure  to  fulfill  contractual 
obligation may lead to claims; and (p) debt obligations. Below, we will 
discuss each of these risks in some more detail. There are, of course, 
additional risks faced by us, which are not specified here.

Reduction in Consumer and Business Purchasing.

We  depend  on  our  customers  –  primarily  CSPs.  If  our  primary 
customers face reduced revenue, we will also face reduced revenue. 
CSPs primary customers are consumers and businesses. Of course, 
reductions  in  spending    by  consumers  or  businesses  will  reduce 
revenue  of  CSPs  and  this  will  result  in  decreased  spending  by  the 
CSPs which means reduced revenue for us. 

Consolidation in our customer base 

CSPs  have  gone 
through  considerable  consolidation.  The 
consolidation,  or  merger,  of  one  CSP  with  another  can  have  at 
several  impacts  on  us.  First,  it  will  simply  reduce  the  overall  size 
of  the  market;  each  consolidation  effectively  reduces  the  number 
of  potential  customers  for  our  products.  Secondly,  it  can    and 
does  happen  that  one  of  our  existing  customers  can  undergo  a 
consolidation. In that event, the other party to the consolidation may 
already have competing products and the combined company may 
choose  to  continue  with  the  use  of  the  competing  product  rather 
than  use  our  products/services.  Of  course,  it  can  also  happen  that 
the  two  companies,  when  combined,  choose  to  use  our  products 
which  may  have  a  positive  impact  on  our  revenue.  Another 
possibility is that two existing customer merge. The consolidation of 
two  customers  will  have  an  adverse  effect  on  our  revenue  as  the 
combined company attempts to reduce their consolidated spending. 
Finally, larger customers simply have more negotiating power leading 
to reduced prices for our products. The Company strives to have a 
deep penetration within the accounts that it serves so as to provide 
an  edge  over  competitors  and  be  a  preferred  choice  during  such 
consolidations.

Dependence on the Communications Service Providers as our 
major customers

We  mentioned  above  our  customers  are  primarily  CSPs.  We  are  
fully  dependent  on  CSPs  as  our  major  customer  base.  As  a  result, 
we are fully susceptible to any downturns or negative changes in the 
CSP industry.

Security

You  must  be  well  aware  that  security  threats  are  prevalent 
everywhere today. This is, perhaps, especially true in the technology 
industry where we participate. The security vulnerabilities take many 
forms. Hackers may attempt  to  compromise  computer  systems  
and  networks.  Fraudsters  may  attempt  to  steal  the  identity  of  our 
personnel  to  gain  access  to  our  computer  systems,  networks  and 
even banking systems. Terror activity could have an adverse impact 
on  our  business.  We  may  fail  to  adequately  design  our  products 
leaving  our  customers  exposed  to  hacking  and  other  network 
vulnerabilities. Perhaps this concern – of failure to adequately design 
our  products  leading  to  exposure  of  our  customer’s  information  is  
one of the largest concerns. If one of our customers faced a security 
breach  allegedly  as  a  result  of  use  of  our  products,  it  would  cause 
significant reputational risk to us and may lead to claims against us.

Subex Annual Report 2020-2193

We devote significant resources to mitigate security threats including 
threats to our internal IT systems, with respect to our products and 
with respect to physical security of our buildings. But there cannot be 
any guarantee that these efforts will avoid security breaches.

Improper disclosure of personal data could result in liability and 
harm our reputation

You are probably aware of the global trend towards more sensitivity 
regarding improper disclosure of personal data. This global trend has 
a number of impacts on us. There are additional laws and regulations 
in many jurisdictions. This not only leads to increased administrative 
costs of compliance and increased difficulties in doing business but 
violations  of  these  laws  and  regulations  involve  higher  and  higher 
fines and penalties. At the same time, we are storing and processing 
increasingly large amounts of personal data which leads to increased 
potential exposure.

We  take  what  we  consider  to  be  appropriate  steps  to  provide  for 
the security and protection of all data including personal data. But, 
despite these efforts, it is possible our practices may not prevent the 
improper  disclosure  of  personal  data.  Improper  disclosure  of  this 
information could harm our reputation, lead to legal exposure, lead to 
claims against us by customers including claims for indemnification 
or  subject  us  to  liability  under  laws  that  protect  personal  data, 
resulting in increased costs or loss of revenue.

It is important to note that our potential liability for customer financial 
damages  associated  with  losses  of  personal  data  is  generally  not 
limited by limitation of liability provisions in customer contracts.

In addition to risks related to improper disclosure of personal data, 
new  laws  and  regulations  are  being  implemented.  One  significant 
new regulation is the European General Data Protection Regulation 
(“GDPR”) which went into full effect in May 2018. Compliance efforts 
related  to  these  laws  and  regulations  is  significant  and  could  be  a 
distraction  from  other  activities.  Further,  even  without  any  actual 
improper disclosure of personal data, non-compliance could result in 
large fines. Still further, customer focus on these laws and regulations 
could delay or jeopardize sales and installations of Subex products.

Technology changes and obsolescence may impact our business

We  experience  rapid  technological  changes  which  could  make  
our  technology  and  services  obsolete,  less  marketable  or  less 
competitive. These changes result in our need to continually improve 
the  features,  functionality,  reliability  and  capability  of  our  products 
which  poses  development  challenges  and  expenses.  We  may  not 
be able to adapt to these changes successfully or in a cost-effective 
way  which  may  adversely  affect  our  ability  to  compete  and  retain 
customers or market share.

While  the  rapid  technological  changes  require  us  to  change  our 
products,  launching  new  products  is  also  a  key  element  of  our 
growth. An inability to bring new products with high demand to the 
market in a timely manner will reduce our growth and profitability.

We make strong efforts to put in place processes and methodologies 
to  address  these  issues  and  to  turn  it  into  a  strategic  advantage 
by  being  in  the  forefront  of  technological  evolution.  For  example, 
regular skill upgradation programs and training sessions that include 
attending global conferences and employing specialized consultants 
etc. are undertaken.

Recruiting and Retention of Personnel is challenging

Subex’s talent acquisition strategy is to hire candidates with the right 
competencies required by the business at the right time, a judicious 
mix of lateral hires and fresh graduates. We are an equal opportunity 
employer  and  focus  on  meritocracy  at  all  stages  of  hiring,  strictly 
based  on  role-mapping  career  architecture.  We  have  a  robust 
process to source and select the best talent, both for entry-level roles 
as well as lateral hires through our website, channel partners, referral 
campaigns, campus placements, and internal job postings. Given the 
difficult situation arising from the pandemic in FY22, a lot of our hiring 
was done virtually, and we hired close to 574 Subexians.

Adequately Protecting Our Intellectual Property may not be 
possible
We  operate  in  a  global  environment;  protecting  our  proprietary 
technology in the many different jurisdictions we operate in, which is 
challenging. We depend on a combination of technical innovations, as 
well as copyrights and trade secrets for protection of our technology. 
We  also  maintain  patent  and  trademark  protection,    as  and  where 
applicable  and  required.  However,  some  jurisdictions  have  limited 
laws  protecting  technologies  and  other  jurisdictions,  even  if  they 
have    laws  protecting  technology  related  innovations,  are  curtailed 
by    limited  or  difficult  enforcement  systems.    Even  in  jurisdictions 
which are equipped with adequate laws and enforcement systems, 
detection  of  infringement  of  our  rights  may  be  difficult  and  even 
if  detected,  engaging  in  litigation  to  enforce  our  rights  would  be 
expensive.

Departure of our personnel, especially to a competitor, is a particular 
risk to our technology and intellectual property rights. We generally 
require all employees and advisors to sign agreements which require 
that our information be  maintained as confidential during and after 
their  employment/engagement.  These  agreements  also  assign  or 
otherwise vest rights in the intellectual property developed by these 
employees and advisors to the company. Even so, these agreements 
may  not  effectively  prevent  disclosure  of  our  information  or 
effectively assign rights to us. Further, detection of violation of these 
agreements may be difficult and it may be difficult to enforce these 
agreements even when such violations are detected. Any exposure 
of our information by former employees or any failure to adequately 
have rights assigned to us, may have a material adverse effect on our 
business,  financial  condition,  the  results  of  our  operations  and  our 
reputation.

Allegations of Infringement of Third- Party Intellectual Property 
poses Risks.

We may face claims by third parties that our products infringe their 
intellectual property rights. Whether or  not  we  ultimately  prevail  
in  any  intellectual  property  dispute,  defending  the  dispute  may  be 
expensive, it may distract our management and other key personnel 
and  its  outcome  is  uncertain.  Further,  if  any  of  our  products  are 
found  to  infringe  the  intellectual  property  rights  of  others,  or  if  we 
settle a claim in an adverse manner, it may restrict or prohibit further 
development,  manufacture,  and  sale  of  our  products.  A  loss  or 
adverse settlement may require us to pay substantial sums of money 
in  terms  of  damages.  We  may  also  be  forced  to  seek  licenses  to 
continue  to  use  the  product  that  contains  the  specific  intellectual 
property.  These  licenses  may  not  be  available  on  commercially 
acceptable terms or may not be available at all.

Subex Annual Report 2020-2194

Furthermore,  we  are  required  to  indemnify  our  customers  against 
third-party claims of infringement of intellectual property arising out 
of  our  customers’  use  of  our  products  and  services.  Typically,  our 
liability for such indemnification is not limited by limitation of liability 
provisions in our customer contracts.

Further, we are often in possession of proprietary information of our 
customers.  This  information  may  be  wrongly  used  or  disclosed  or 
may  be  misappropriated  by  employees  of  the  Company  or  others. 
This  would  result  in  a  breach  of  our  contractual  obligations  to  our 
customers. Any such breach may subject us to a significant claim(s)  
from the customer for damages and may also significantly damage 
our reputation.

We have a consistent protocol of requiring NDAs before disclosure of 
our trade secrets/confidential information to third parties. Employees 
sign confidentiality terms as a part of their employment agreement. 

Historically, we have  not received any allegation of infringement of 
third-party intellectual property against our products nor our services. 
However,  especially  since  we  invest  in  and  introduce  new  product 
lines,  allegations  of  infringement  of  third-party  intellectual  property 
rights, against us or our customers with respect to our products or 
services, or any allegation of breach of our confidentiality obligations 
to  our  customers  could  arise  and  this  could  have  a  materially 
adverse impact on our business, financial condition the results of our 
operations and our reputation.

Variability of Our Quarterly Operating Results Makes Comparisons 
Difficult

Our quarterly operating results have varied in the past due to reasons 
like seasonal pattern of hardware and software capital spending by 
customers, information technology investment trends, achievement 
of milestones in the execution of projects, hiring of additional staff 
and timing and integration of acquired businesses. Hence, the past 
operating results and period to period comparisons may not indicate 
future performance. Our management is attempting to mitigate this 
risk through expansion of our client base geographically, increasing 
annuity revenue such as through managed services and also looking 
to grow revenues from Horizon 2 areas of IOT Security, ROC Insights 
etc.

Non-compliance with statutory obligations may result in fines and 
penalties

We face certain statutory obligations. Some of these obligations arise 
from the fact that we have registered with Special Economic Zone  
for software development activities and have availed Customs Duties 
and Goods and Service Tax exemptions. The non-fulfillment of export 
obligations or other non-compliance with statutory obligations may 
result  in  penalties  as  stipulated  by  the  Government  and  this  may 
have  an  impact  on  future  profitability.  The  Company  has  team  of  
in-house  attorneys  and  engages  outside  counsel/consultants  on  a 
need basis. An ongoing monitoring mechanism has been established 
with respect to applicable laws.

Certifications and compliance

Subex  is  certified  for  both  Information  Security  and  Quality 
Management System Periodic reviews and internal audits are carried 
out  based  on  a  defined  program.  These  audits  cover  the  Delivery 
and  Corporate  functions  based  on  the  scope  of  certification 

for  management  systems  which  is  currently  defined  as  per  the 
requirements of ISO 27001:2013, GDPR and ISO 9001:2015. A system 
is  in  place  to  identify  and  manage  process  changes  methodically. 
There  is  people  involvement  across  organization  in  the  activities 
of  process  development,  implementation  and  reviews,  there  by 
achieving  continual  improvement.  A  centralized  repository  is  in 
place  to  cover  all  policies,  processes  and  controls,  which  is  easily 
accessible to all employees to ensure strict process adherence.

Non-compliance with Environmental Regulations may lead to fines 
and Penalties

Software  development,  being  generally  a  pollution  free  industry, 
means  we  are  not  subject  to  significant  environmental  regulations. 
Nonetheless,  non-compliance  with  applicable  environment 
regulations may lead to significant fines and penalties. We do adhere 
to  the  guidelines  for  disposing  of  E-wastes  as  stipulated  by  the 
E-Waste (Management and Handling) Rules.

Foreign Exchange Fluctuations May Lead to Variability in Our 
Revenue

We  have  substantial  exposure  to  foreign  exchange    related    risks  
on  account  of  revenue  from  export  of  software  and  outstanding 
liabilities. There is a natural hedge to the extent of expense incurred 
in same currency. Despite this, particularly given the volatility in the 
foreign exchange market, there could be significant variations. Our 
management is attempting to mitigate this risk through hedging by 
obtaining forward contracts against its revenue and receivables.

Failure to Fulfill Contractual Obligation May Lead to Claims

We enter into contracts with our customers in the ordinary course of 
business, under which we are obligated to perform and act according 
to the contractual terms enumerated under them. Any failure to fulfill 
these contractual obligations may expose us to financial, reputational 
and other risks.

We  are  confident  we  have  taken  sufficient  measures  to  assure  it 
meets  the  contractual  obligations  under  the  customer  contract. 
Nonetheless, there cannot be any assurance that a customer will not 
allege a breach by us of our obligations.

Debt Obligation

The Company did not have any debt obligation as on March 31, 2021.

INTERNAL CONTROL SYSTEMS AND THEIR ADEQUACY

In  accordance  with  the  provision  of  Section  134(5)(e)  of  the 
Companies Act, 2013, and as per the provisions of the SEBI (LODR), 
Regulations,  2015,  the  Company  has  an  Internal  Control  System, 
commensurate with the size, scale and complexity of its operations. 
Such  Internal  Financial  Controls  were  found  to  be  adequate  for  a 
Company of this size. The controls are largely operating effectively 
since  there  has  not  been  identification  of  any  material  weakness 
in the Company. The Directors have in the Directors Responsibility 
Statement under paragraph (e) confirmed the same to this effect. The 
Company has policies and procedures in place for ensuring proper 
and efficient conduct of its business, the safeguarding of its assets, 
the prevention and detection of frauds and errors, the accuracy and 
completeness  of  the  accounting  records  and  timely  preparations, 
reliable financial information. The Company has adopted accounting 
policies which are in line with Indian Accounting Standards (“Ind AS”).

Subex Annual Report 2020-2195

Pursuant  to  the  provisions  of  the  Section  134(5)(f)  of  the  Act,  the 
Company  during  the  year  devised  proper  systems  and  continued      
to ensure compliance with the provisions  of  all  applicable  laws.  
Any matter that required attention was immediately dealt with. The 
compliance system was largely found to be adequate and operating 
effectively.  The  Directors  have  in  the  Directors  Responsibility 
Statement under paragraph (f) confirmed the same to this effect.

The  Internal  Auditors  monitor  and  evaluate  the  effectiveness  and 
adequacy of internal control system in the Company, its compliance 
with  operating  systems,  accounting  procedures  and  policies  at  all 
locations of the Company and its subsidiaries. Based on the report 
of Internal Auditors, process owners undertake corrective action in 
their respective areas and thereby strengthen the controls. Significant 
audit  observations and corrective actions thereon are presented to 
the Audit Committee of the Board.

Subex  is  certified  for  ISO  9001:2015  (Quality  Management  System) 
and  ISO  27001:2013  (Information  Security  Management  System). 
Internal  audits  are  conducted  periodically  for  projects  and  support 
functions  to    adhere    to    these    international    standards.    These  
audits  are  conducted  across  Bengaluru,  UK  and  US  locations   
to  ensure  processes  are  followed  to  provide  a  better  customer 
experience.  Summary  of  the  audits  are  shared  across  organization  
to help understand strengths and weaknesses in the system. People 
involvement in organization process initiatives is one that approaches 
towards  achieving  better  compliance,  standardizing  activities  to 
consistently achieve better customer satisfaction.

This year Subex focused on additional security awareness programs 
and improve the existing business continuity controls owing to the 
pandemic. Additionally, we continued to identify and involve relevant 
stakeholders to review and align the processes to Subex’s Business 
objectives.

DISCUSSION ON FINANCIAL PERFORMANCE WITH RESPECT TO OPERATIONAL PERFORMANCE

Financial Highlights/ Year Ended March 31

2020-21

2019-20

Consolidated

Standalone

Consolidated

Standalone

Revenue from operations

Total Income

Earnings Before Interest, Exceptional Items & Taxes (EBIT)

Profit/(Loss) before Exceptional items & tax

Exceptional Items

Profit/(Loss) before tax

Tax expenses

Profit/ (Loss) after tax

Other comprehensive income/(loss)

Equity dividend %

Share Capital

Reserves & Surplus

Net worth

Gross Property, Plant & equipment, right-of-use asset and other 

intangible assets

37,203

37,677

8,472

8,650

287

8,937

3,765

5,172

624

10%

28,100

26,755

54,855

5,786

2,916

5,510

302

2,882

(231)

2,651

29

2,622

-

10%

28,100

22,066

50,166

6,259

36,498

37,061

7,910

7,996

(31,766)

(23,770)

3,145

(26,915)

(29)

Nil

56,200

(4,661)

51,539

8,215

1,079

3,170

(1,172)

891

(21,361)

(20,470)

118

(20,588)

(21)

Nil

56,200

(6,176)

50,024

6,599

Net  Property,  Plant  &  equipment,  right-of-use  asset  and  other 

3,139

874

4,861

1,157

intangible assets

 Total Assets

72,666

57,919

68,098

55,128

Ratios where there has been a significant change from fiscal 2020 to fiscal 2021

Key Indicators 

2020-21

2019-20

Debtor Turnover Ratio

Current Ratio

Debt/Equity Ratio

Net Profit Margin % 

Return on year end Net Worth (excluding exceptional items) %

Return on year end capital employed% (EBIT/CapitalEmployed)

Consolidated 

Standalone 

Consolidated 

Standalone

4.0

3.2

0.05

13.9

10.4

14.8

1.9

0.9

-

89.9

5.7

0.6

4.1

2.7

0.09

(73.7)

7.4

14

1.2

0.6

0.01

(1,908.0)

1.2

(2.3)

  Debtors turnover ratio is computed as turnover divided by average debtors. On consolidated basis, decrease in debtor’s turnover 
ratio is on  account of increase average debtors in FY20-21. On standalone basis, increase is on account of increase in revenue from  
` 1,079 lakhs in FY 2019-20 to ` 2,916 lakhs in FY 2020-21 .

Subex Annual Report 2020-2196

  Current  ratio  is  computed  as  current  assets  by  current  liabilities.  Increase  in  ratio  is  due  to  increase  in  current  assets  on  both 

standalone and consolidated basis as compared to previous year.

  Debt equity ratio is computed as total of borrowings and lease liabilities divided by net worth. Decrease in debt equity ratio is on 

account of decrease in the lease liabilities.

 

Return on net worth on consolidated basis is computed as net profit or loss attributable to equity shareholders (excluding exceptional 
gains of ` 287 lakhs and exceptional loss of ` 31,766 lakhs for 2020-21 and 2019-20 respectively) by average shareholders equity.
Return on net worth on standalone basis is computed as net profit or loss attributable to equity shareholders (excluding exceptional 
loss of ` 231 lakhs and ` 21,361 lakhs for 2020-21 and 2019-20 respectively) by average shareholders equity. 

	 Net profit margin is computed as net profit or loss by turnover of the company. Variation in ratios has been explained in the below 

commentary.

 

Return on year end capital employed is computed as earnings before interest and tax by capital employed. There has been increase 
in EBIT from ` 7,910 lakhs in 2019-20 to ` 8,472  lakhs in 2020-21 on consolidated basis and from negative EBIT of ` 1,172 lakhs in 
2019-20 to positive EBIT of ` 302 lakhs in 2020-21 on standalone basis.

COMMENTARY ON FINANCIAL STATEMENTS

Share Capital

As  at  March  31,  2021,  the  issued,  subscribed  and  paid-up  share 
capital of the Company was ` 2,81,00,14,675 (Rupees Two hundred 
and eighty one crores, fourteen thousand, six hundred and seventy 
five  only)  divided  into  56,20,02,935  (Fifty  six  crores,  twenty  lakhs, 
two  thousand  nine  hundred  and  thirty  five  only)  equity  shares  of 
`  5  (Rupees  five  only)  each.  The  National  Company  Law  Tribunal, 
Bengaluru Bench, vide its Order dated September 23, 2020 approved 
the  Scheme  of  Reduction  of  Equity  Share  Capital  of  the  Company 
from ` 562 Crores to ` 281 Crores by reducing the face value of the 
equity shares from ` 10/- each to ` 5/- each. The Company has not 
allotted equity shares in FY 2020-21.

Reserves and Surplus

Securities premium

On  standalone  and  consolidated  basis,  the  balance  of  security 
premium as at March 31, 2020 amounted to ` 26,712 lakhs. During the 
year 2020-21, ` 33 lakhs has been transferred to securities premium 
on  exercise  of  share  options  by  employees.  Also,  an  amount  of  
` 10,301 lakhs has been utilized to write-off the accumulated losses, 
in accordance with the scheme of Capital reduction approved by the 
NCLT on September 23, 2021. As at March 31, 2021, the balance of 
security premium was ` 16,444 lakhs..

Retained earnings

  On  a  standalone  basis,  as  at  March  31,  2020,  there  was 
deficit  balance  in  retained  earnings  amounting  `  36,325 
lakhs. During the year, 2020-21, the Company has written-
off  the  accumulated  losses  of  `  38,401  lakhs  by  utilizing  
` 10,301 lakhs from securities premium and ` 28,100 lakhs 
from the paid-up share capital of the Company, in accordance 
with the scheme of Capital reduction approved by the NCLT 
on September 23, 2021. Also, the Company has earned a 
profit  of  `  2,622  lakhs  and  distributed  interim  dividend  of  
` 2,746 lakhs. As at March 31, 2021, there was a surplus in 
the retained earnings amounting to ` 1,952 lakhs.

  On  a  consolidated  basis,  as  at  March  31,  2020,  there 
was  deficit  balance 
in  retained  earnings  amounting  
`  19,828  lakhs.  During  the  year,  2020-21,  the  Company 
has  written-off  the  accumulated  losses  of  `  38,401  lakhs 

by  utilizing  `  10,301  lakhs  from  securities  premium  and  
`  28,100  lakhs  from  the  paid-up  share  capital  of  the 
Company,  in  accordance  with  the  scheme  of  Capital 
reduction approved by the NCLT on September 23, 2021. 
Also,  the  Company  has  earned  a  profit  of  `  5,172    lakhs 
and  distributed  interim  dividend  of  `  2,746  lakhs.  As  at  
March 31, 2021, there was a surplus in the retained earnings 
amounting to ` 20,987 lakhs.

Exchange differences on translating the financial statements of a 
foreign operation.

  During the year 2019-20, the balance of Foreign Currency 
Translation Reserve of ` 12,206 lakhs has been included in 
the Reserves and Surplus to bring it in line with Schedule III 
of the Act.

  During the year 2020-21, the balance of Foreign Currency 
Translation Reserve of ` 11,570 lakhs has been included in 
the Reserves and Surplus to bring it in line with Schedule III 
of the Act.

Total equity attributable to equity holders of the company.

  On a standalone basis, the total equity attributable to equity 
holders  of  the  Company  has  increased  to  `  50,166  lakhs 
as at March 31,  2021, as compared to ` 50,024 lakhs as at 
March 31, 2020. 

  On  a  consolidated  basis,  the  total  equity  attributable 
to  equity  holders  of  the  Company  has  increased  to  
` 54,855 lakhs as at March 31, 2021 from ` 51,539 lakhs as at 
March 31, 2020. The movement was primarily on account 
of profits earned during the year, interim dividend paid to 
the share holders and exchange gain on foreign currency 
translation.

Employee Stock Options Plan

Under 
the  Subex  Employees  Stock  Option  Scheme-2018 
Company  has  granted  12,40,500  options  during  the  year  ended  
March 31, 2021 as compared to 1,28,00,000 options during March 31, 
2020.  The net amount carried in respect of stock options outstanding at  
March 31, 2021 amounts to ` 232 lakhs (Previous year : ` 114 lakhs).

Subex Annual Report 2020-2197

The  management  believes  that  the  overall  composition    and  
condition  of  trade  receivables  is  satisfactory  post  assessment 
of  doubtful  receivables.  As  at  March  31,  2021,  on  a  standalone 
basis  trade  receivable  amounted  to  `  2,184  lakhs  (previous  year;  
`  915  lakhs)  net  of  provision  for  doubtful  debts  of  `  2,239  lakhs 
(previous year; ` 2,262 lakhs).

On a consolidated basis trade receivable amounted to ` 9,215 lakhs 
(previous  year  `  9,206  lakhs)  net  of  provision  for  doubtful  debts  of  
` 2,088 lakhs (previous year ` 2,178 lakhs).

Cash and Cash Equivalents

On  a  standalone  basis,  balance  in  current  and  deposit  accounts 
stood at ` 397 lakhs as at March 31, 2021, as compared to ` 392 lakhs 
as at March 31, 2020.

On  a  consolidated  basis,  balance  in  current,  EEFC  and  deposit 
accounts stood at ` 14,294 lakhs as at March 31,2021 as compared to 
` 9,043 lakhs as at March 31, 2020.

Long-terms Loans and Advances

It represents rent deposit, electricity deposit, telephone deposits and 
employee advances of like nature.

Borrowings

On a consolidated basis, short-term borrowings as at March 31, 2021 
stood at ` 584 lakhs (Previous year Nil).

Income

The Company is engaged in the business of software products and 
related  services,  which  are  monitored  as  a  single  segment  by  the 
Chief Operating Decision Maker, accordingly these are considered to 
constitute one segment and hence the Company has not made any 

additional segment disclosures.

Geographically, the Company earns income from export of software 
products and related services to USA, EMEA & Asia Pacific region.

With  effect  from  January  01,  2021,  the  Company  has  carried  out 
strategic re-organization and decided to centralize certain key Sales 
and  Business  support  functions,  to  drive  better  efficiency  of  scale 
and overall operations.  Accordingly, all such employees in sales and 
business  support  functions  from  other  group  entities  in  India  have 
been transferred to the Company.

Pursuant  to  the  above  re-organization,  common  costs  pertaining 
to  sales  and  business  support  function  amounting  to  `  1,406  lakhs 
(including  `  422  lakhs  up  for  the  period  from  April  01,  2020  to 
December 31, 2020) has been recovered by the Company with an 
agreed  mark-up  from  other  group  entities  and  is  reflected  under 
revenue from operations.

Other Income

Other  income  consists  of  income  derived  by  the  Company  from 
interest on deposits from banks , refund of research and development 
expense.

Property, plant, equipment, right-of-use asset and other intangible 
assets

During the year, the Company added ` 1,084 lakhs on consolidated 
basis  and  `  55  lakhs  on  standalone  basis,  to  its  gross  block.  The 
Company  disposed-off  certain  assets  no  longer  required.  Also, 
the  Company  has  classified  land  use-rights  related  net  block  to 
right- of-use assets on account of adoption of Ind AS 116 – Leases. 
As  at  March  31,  2021,  the  balance  in  right-of-use  asset  stands  at  
`  1,962  lakhs  on  consolidated  basis  and  `  46  lakhs  on  standalone 
basis.  Refer  note  28  of  consolidated  financial  statement  and  27  of  
standalone financial statement for further details. 

The Company’s net block of property, plant and equipment, right-of- 
use asset and other intangible assets was ` 3,139 lakhs (Previous year 
` 4,861 lakhs) on consolidated basis and ` 874 lakhs (Previous year  
` 1,157 lakhs) on standalone basis.

Goodwill

On  a  consolidated  basis,  carrying  value  of    goodwill    as    at   
March 31, 2021 and March 31, 2020 stood at ` 34,409 lakhs .

During  the  previous  year  2019-20,  considering  the  challenges  and 
significant investment requirements of telecom operators which had 
resulted  in  longer  opportunity  conversion  cycle  and  lower  spends 
towards  IT  solutions,  the  management  had  carried  out  the  annual 
impairment exercise in respect of carrying value of goodwill and had 
made  an  impairment  provision  of  `  31,473  lakhs  towards  carrying 
value of goodwill. During the year 2020-21, there is no change in the 
carrying value of goodwill.

Investments

On  a  standalone  basis, 
the 
March 31, 2021 and as at March 31, 2020 stood at ` 47,561 lakhs.

investment  value  as  at  

total 

During  the  previous  year  2019-20,  considering  the  challenges  and 
significant investment requirements of telecom operators which has 
resulted  in  longer  opportunity  conversion  cycle  and  lower  spends 
towards  IT  solutions,  the  management  had  carried  out  the  annual 
impairment exercise in respect of its investment in Subex Assurance 
LLP and had made an impairment provision of ` 16,808 lakhs towards 
its  carrying  value.  As  at  March  31,  2021,  there  is  no  change  in  the 
carrying  value  of  the  investment  in  Subex  Assurance  LLP  and  it 
remained at ` 44,756 lakhs. 

During  the  year  2020-21  and  previous  year  2019-20,  there  is  no 
diminution  in  the  carrying  value  of  investment  in  Subex  Digital  LLP 
and  Subex  Americas  Inc.  The  carrying  value  of  these  investments 
remains at ` 1,869 lakhs and ` 936 lakhs respectively.

Trade Receivables

The major customers of the Company are the telecom and cellular 
operators  overseas  and  in  India.  The  receivables  are  spread  over  a 
large customer base. There is no significant concentration of credit 
risk on a single customer.

All  the  debtors  are  generally  considered  good  and  realizable  and 
necessary provision has been made for debts considered to be bad 
and doubtful. The level of sundry debtors is normal and is in tune with 
business trends requirements.

Subex Annual Report 2020-2198

Expenditure

Tax Expense

The  employee  benefits  expenses  Increased  to  `  19,720  lakhs 
compared to previous year at ` 17,454 lakhs on consolidated basis. 
Increase on consolidated is majorly on account of new additions to 
the headcount and increase in the sales commission expense.

With  effect  from  January  01,  2021,  the  Company  has  carried  out 
strategic re-organization and decided to centralize certain key Sales 
and  Business  support  functions,  to  drive  better  efficiency  of  scale 
and overall operations.  Accordingly, all such employees in sales and 
business  support  functions  from  other  group  entities  in  India  have 
been transferred to the Company resulting in increase of employee 
benefits  expense  on  standalone  basis  from  `  616  lakhs  during 
previous year to ` 1,361 lakhs during year ended March 31, 2021.

Pursuant to above re-organization an amount of ` 135 lakhs (including 
` 117 lakhs for the period from April 01, 2020 to December 31, 2020) 
has  been  charged  to  the  Company  by  other  group  entities  and  is 
reflected under marketing and support charges.

Operating Profits

During  the  year,  on  consolidated  basis,  the  Company  earned  an 
operating  profit  before  interest,  depreciation,  tax,  amortization  and 
exceptional  items  of  `  9,850  lakhs  being  26.5%  of  total  revenue 
(excluding  other  income)  as  against  `  9,418  lakhs  at  25.8%  total 
revenue (excluding other income) during the previous year. Increase 
is  majorly  on  account  of  growth  in  revenue  by  2%,  i.e.  `  705  lakhs 
compensated by increase in expense by ` 273 lakhs.

On a standalone basis, the Company incurred operating profit before 
Interest,  depreciation,  tax  and  exceptional  items  of  `  495  lakhs 
(excluding  other  income  and  share  of  profit/loss  from  LLP’s)  being 
17% of total income (excluding other income and share of profit/loss 
from LLP’s ) as against operating loss of  ` 610 lakhs at 57% during 
the previous year. Increase in profit is majorly on account of increase 
in revenue by ` 1,837 lakhs, compensated by increase in employee 
cost by ` 745 lakhs.

For  the  year  ended  March  31,  2021,  there  was  a  tax  expense  of  
`  29  lakhs  (Previous  year:  tax  expense  charge  of  `  118  lakhs)  on  a 
standalone basis.

During the year ended March 31,2021 tax expense includes current 
tax charge of ` 35 lakhs and reversal of foreign WHT of ` 6 lakhs.

tax  expense 

the  previous  year  2019-20, 

During 
includes 
the  provision  of  MAT  credit  entitlement  of  `  425  lakhs  for 
considering  the  uncertainty  as  regards  to  its  utilization,  offset 
by  reversal  of  provision  on  foreign  withholding  tax  amounting  
`  307    lakhs  on  account  of  favorable  assessment  order  received 
during the year ended March 31, 2020 allowing foreign tax credit in 
respect of AY 2016-17.

On  a  consolidated  basis,  tax  expense  was  `  3,765  lakhs  (previous 
year; ` 3,145 lakhs). 

Tax expense for the year March 31, 2021 includes tax charge of ` 696 
lakhs (Previous year ` 117 lakhs), provision of MAT credit entitlement 
of  `  NIL  (Previous  year  `  425  lakhs),  deferred  tax  of  `  2,670  lakhs 
(Previous year ` 1,849 lakhs) and provision on Foreign tax credit of 
`  399  (Previous  year  `  754  lakhs  net  of  reversal  of  `  308  lakhs  on 
account  of  favorable  assessment  order  received  during  the  year 
ended  March  31,  2020  allowing  foreign  tax  credit  in  respect  of  
AY 2016-17).

Net Profit

On consolidated basis, the net profit of the Company amounted to  
` 5,172 lakhs as against a net loss of ` 26,915 lakhs during the previous 
year.  Total  Comprehensive  profit  for  the  year  is  `  5,796  lakhs  as 
compared to the loss of ` 26,944 lakhs during previous year.

On  standalone  basis,  the  net  profit  of  the  Company  amounted  to  
`  2,622  lakhs  as  against  a  net  loss  of  `  20,588  lakhs  during  the 
previous year. Total Comprehensive profit for the year is ` 2,622 lakhs 
as compared to loss of ` 20,609 lakhs during previous year.

Interest

Earnings per Share

During the year ended March 31,2021, Company recognized interest 
expense  totaling  to  `  296  lakhs  (Previous  year:  `  477  lakhs)  on  a 
consolidated  basis  and  `  14  lakhs  (Previous  year:  `  28  lakhs)  on  a 
standalone basis.

For  the  year  ended  March  31,  2021,  expenditure  includes  interest 
on  Lease  liability  recognized  as  per  Ind  AS  116,  Leases  amounting  
` 269 lakhs (Previous year ` 452 lakhs) and ` 14 lakhs (Previous year  
` 28 lakhs) on a consolidated and standalone basis respectively.

Basic Earnings per share computed based on number of common 
stock outstanding, as on the Balance Sheet date is ` 0.96 per share 
(Previous  year:  Loss  of  `  4.94  per  share)  on  a  consolidated  basis 
and  ` 0.49 per share [Previous year: Loss of ` 3.78 per share] on a 
standalone basis.

MATERIAL DEVELOPMENTS IN HUMAN RESOURCES/INDUSTRIAL 
RELATIONS FRONT, INCLUDING NUMBER OF PEOPLE EMPLOYED

Subexians

Depreciation

During  the  year  ended  March  31,  2021,  depreciation  expense 
amounted  to  `  1,378  lakhs  (Previous  year:  `  1,508  lakhs)  on 
consolidated  basis  and  `  193  lakhs  (Previous  year:  `  562  lakhs)  on 
standalone basis.

For  the  year  ended  March  31,  2021,  depreciation  and  amortization 
include depreciation on right of use asset recognized as per Ind AS 
116-  Leases,  amounting  `  1,028  lakhs  (Previous  year    `  1,116  lakhs) 
and  `  54  lakhs  (Previous  year  `  66  lakhs)  on  a  consolidated  and 
standalone basis respectively.

FY21  turned  out  to  be  a  year  of  experimentation  as  the  overall 
corporate environment was impacted due to the pandemic. Remote 
working became the norm and we tried to enable all Subexians  to 
work as effectively and productively as possible through this year.

The  focus  on  the  key  areas  or  themes  around  which  a  Subexian’s 
lifecycle 
is  built-  Leadership,  Empowerment,  Appreciation  & 
Recognition  and  Career  Development  &  Learning  continued.  Our 
endeavor  was  to  enhance  the  Subexian  experience  throughout 
his/her  lifecycle  spanning  recruitment,  onboarding,  performance, 
learning  &  growth  and  offboarding.  As  an  organization,  we  take 

Subex Annual Report 2020-2199

pride  in  ensuring  the  experience  of  each  Subexian  is  positive  and 
meaningful.

Our employees are spread across the globe and the larger centers 
are  our  offices  located  in  Bengaluru,  London,  Denver,  Dubai  and 
Singapore. As of March 31, 2021, we had 1000+ full time Subexians 
on our rolls globally.

Human  Resources  at  Subex 
is  centralized  at  our  corporate 
headquarters  in  Bengaluru,  with  regional  HR  teams  providing  local 
support  aligned  to  the  global  HR  strategy.  The  function  is  a  key 
enabler in the Company’s growth path by driving focused initiatives 
for talent development.

Our  existing  HR  policies  continue.  Work  from  home,  Sabbatical, 
Certification, Team Outing are examples of a few policies which are 
employee focused. We recognized that remote working is a reality 
and the new way of working. With that premise, we have introduced a 
Work from Anywhere (WFA) policy that prima facie, allows Subexians 
to work from anywhere, with guidelines on how to have that enabled.

The Subex Handbook

As we grow, it is imperative that we document the vast amount of 
information  about  Subex  as  an  organization,  and  the  work  we  do. 
We  needed  a  central  repository  about  Subex  and  its  functions  for 
the  easy  access  and  consumption  of  any  Subexian,  new  or  old. 
Addressing  this  need,  we  have  put  together  a  Subex  Handbook,  a 
ready reckoner for everything one needs to know about Subex. 

This  Subex  Handbook  is  a  living  repository  and  will  undergo 
continuous updations.

Key hires for the year

Over  the  period  of  the  last  twelve  months,  we  have  hired  senior 
executives  from  the  industry    to    fuel    our    growth    strategy    and 
help  take  Subex  to  the  next  frontier  of  growth.  Our  current  Chief 
Technology Officer (CTO), Suresh Chintada, was hired during FY21. 
Some of the other senior executives we hired include Damon Acton, 
Regional Vice President of IoT Sales for Americas, Vivek Anand, Head 
–  IoT  Sales,  APAC  and  Gautam  Sarkar,  Vice  President  and  Head  of 
Technology Solutions.

Recruitment

A lot of our recruitment was executed remotely given the pandemic 
environment.  To  add  to  the  rigour  and  efficacy  of  the  recruitment 
process, we initiated steps that would enable us to show measurable 
impact on the growth and quality of the workforce.

The well-established processes like Coffee with the Hiring Manager, 
Post-  offer  feedback,  Subexian  referral  program,  partner  feedback, 
interviewer  feedback,  Buddy  Programme  etc.,  continue.  The  focus 
last  year  was  also  on  hiring  key  global  talent  to  fuel  our  growth 
objectives.  Our  campus  hires  and  internship  programmes  were 
successfully conducted as we are cognizant of the need to bring on 
board fresh, young minds to infuse innovation within Subex.

Subexian Onboarding

Most  of  our  onboarding  last  year  was  carried  out  remotely. 
Our  onboarding  process  has  always  been  well  recognized  and 
appreciated.  Our  robust  and  comprehensive  onboarding  process 
with a clear goal of creating a great day-one experience continued. 
All  paperwork  is  typically  done  online  before  the  joining  date  and 

this  has  helped  save  tremendous  amount  of  time  for  new  joiners 
when they join Subex. The process does not limit to only day one. 
Quantifiable  processes  to  cover  the  new  joiner’s  30-60-90  training 
plan, regular polls and interventions take place to assess employee 
engagement. The new joiner training is then followed up with an on-
the-job training to strengthen the knowledge and skills learnt during 
the training period.

Performance Management 

This year the focus continued on encouraging and developing high 
performance  with  the  aim  of  driving  meritocracy.  The  HR  team 
in  consultation  with  business  drove  multiple  high  performance 
programs in the form of rewarding high performers with enhanced 
roles and incentive benefits. We introduced and established two key 
initiatives  to  support  the  performance  of  Subexians  –  Leadership 
Performance  Expectation 
(LPE)  centered  around  performance 
evaluation  for  certain  grades  and  above  and  Career  Architecture 
to help each Subexians in their learning and growth journey. These 
together with other interventions we are working on, aim to provide a 
360 degrees experience for all Subexians in their growth and learning 
journey. 

Learning & Growth

Learning  &  development  analysis  is  a  continuous  process  to  align 
people  skills  with  business  goals.  We  have  attempted  to  bring  all 
learning at Subex together, under one roof, in order for Subexians to 
provide a consistent and robust learning experience. In continuation 
with  the  programmes  and  initiatives  of  last  year,  like  the  skill  / 
competency matrix, we have also brought in a streamlined focus on 
curated learning, with a mix of external and internal training focused 
at specific groups and sections of Subexians.

Rewards & Recognition

We understand the importance of what appreciating and rewarding 
good  performance  and  talent  is.  We  revamped  our  rewards  and 
recognition  programme  and  have  further  automated 
it  with 
additional features to help Subexians promote and establish a sound 
recognition culture. Although a recognition program involves costs, 
the outcome is significant. Some of the advantages are –

 

 

 

 

 

Increases  the  repetition  of  desired  behaviors,  thereby 
aligning people with the desired organizational goals

Better employee job satisfaction

Enhances team spirit

Lowers employee turnover by acting as a retention tool.

Lowers 
reduces 
incidences  of  negative  behavior, 
absenteeism,  increases  productivity,  and  decreases  stress 
on the job

  Maintains a strong employer brand

 

 

Acts as an allied HR process for meeting learning goals

In addition to the specific initiatives we launched last year, 
like  WoW,  which  continue,  we  also  introduced  Subexian 
profiling  platforms  through  the  Internal  Communications 
channel that appreciate and communicate the work done 
by Subexians to the entire organization

Subex Annual Report 2020-21100

Compensation

One of the main cornerstones of an employee’s willingness to stay with an organization is compensation, and we recognize that. Subex 
is committed to the growth and development of its employees and will continue to invest in mind, money and effort towards this. We 
look at compensation holistically at Subex, and provide a suitable combination of fixed salary, variable salary, benefits, health and disability 
insurance, etc.

We constantly keep abreast of industry trends and benchmarks and try to maintain a balanced approach to compensation. We also arrive 
at the salary bands of Subexians by conducting comprehensive job matching, data validation and quality audits.

Subex Annual Report 2020-21101

STANDALONE
F I N A N C I A L
STATEMENTS

Subex Annual Report 2020-21102

INDEPENDENT AUDITOR’S REPORT
To the Members of Subex Limited

Report on the Audit of the Standalone Ind AS Financial Statements

Opinion

We  have  audited  the  accompanying  standalone  Ind  AS  financial 
statements  of  Subex  Limited  (“the  Company”),  which  comprise  the 
Standalone  Balance  Sheet  as  at  March  31,  2021,  the  Standalone 
Statement  of  Profit  and  Loss,  including  the  statement  of  Other 
Comprehensive Income/(Loss), the Standalone Cash Flow Statement 
and the Standalone Statement of Changes in Equity for the year then 
ended,  and  notes  to  the  standalone  Ind  AS  financial  statements, 
including  a  summary  of  significant  accounting  policies  and  other 
explanatory  information  (hereinafter  referred  to  as  “the  standalone 
Ind AS Financial Statements”).

In our opinion and to the best of our information and according to 
the explanations given to us, the aforesaid standalone Ind AS financial 
statements give the information required by the Companies Act, 2013, 
as  amended  (“the  Act”)  in  the  manner  so  required  and  give  a  true 
and fair view in conformity with the accounting principles generally 
accepted in India, of the state of affairs of the Company as at March 
31, 2021, its profit including other comprehensive income/(loss), its 
cash flows and the changes in equity for the year ended on that date. 

Basis for Opinion

We conducted our audit of the standalone Ind AS financial statements 
in  accordance  with  the  Standards  on  Auditing  (SAs),  as  specified 
under  section  143(10)  of  the  Act.  Our  responsibilities  under  those 
Standards  are  further  described  in  the  ‘Auditor’s  Responsibilities  for 
the  Audit  of  the  standalone  Ind  AS  financial  statements’  section  of 
our report. We are independent of the Company in accordance with 
the ‘Code of Ethics’ issued by the Institute of Chartered Accountants 
of  India  together  with  the  ethical  requirements  that  are  relevant  to 

our audit of the financial statements under the provisions of the Act 
and  the  Rules  thereunder,  and  we  have  fulfilled  our  other  ethical 
responsibilities in accordance with these requirements and the Code 
of  Ethics.  We  believe  that  the  audit  evidence  we  have  obtained  is 
sufficient and appropriate to provide a basis for our audit opinion on 
the standalone Ind AS financial statements.

Key Audit Matters

Key  audit  matters  are  those  matters  that,  in  our  professional 
judgment, were of most significance in our audit of the standalone 
Ind  AS  financial  statements  for  the  financial  year  ended  March  31, 
2021. These matters were addressed in the context of our audit of 
the standalone Ind AS financial statements as a whole, and in forming 
our opinion thereon, and we do not provide a separate opinion on 
these  matters.  For  each  matter  below,  our  description  of  how  our 
audit addressed the matter is provided in that context. 

We  have  determined  the  matters  described  below  to  be  the  key 
audit  matters  to  be  communicated  in  our  report.  We  have  fulfilled 
the responsibilities described in the Auditor’s responsibilities for the 
audit  of  the  standalone  Ind  AS  financial  statements  section  of  our 
report, including in relation to these matters. Accordingly, our audit 
included the performance of procedures designed to respond to our 
assessment of the risks of material misstatement of the standalone 
Ind  AS  financial  statements.  The  results  of  our  audit  procedures, 
including the procedures performed to address the matters below, 
provide  the  basis  for  our  audit  opinion  on  the  accompanying 
standalone Ind AS financial statements.

Key audit matters

How our audit addressed the key audit matter

Impairment assessment of Investments in Subsidiaries (as described in note 5 of the standalone Ind AS financial statements)

As at March 31, 2021, the net carrying value of investment in wholly owned 

Our audit procedures included the following:

subsidiaries in the standalone Ind AS balance sheet amounts to ` 47,561 lakhs.

(i) We evaluated the Company’s internal controls over its annual impairment 

To  assess  if  there  is  an  impairment  of  the  carrying  value  of  investment, 

assessment and key assumptions applied such as revenue growth, operating 

management conducted impairment tests, annually or whenever changes in 

margins, discount rates and terminal growth rates;

circumstances or events indicate that, the carrying amount of such investment 

may not be recoverable. An impairment loss is recognized if the recoverable 

amount is lower than the carrying value.

The  recoverable  amount  is  estimated  by  calculating  the  value  in  use  by 

discounting  future  cash  flows  based  on  future  business  plans  which  are 

(ii)  We  have  obtained  the  valuation  assessment  from  the  management  and 

assessed the key assumptions used;

(iii)  We  assessed  the  recoverable  value  headroom  by  performing  sensitivity 

testing of key assumptions used;

reviewed and approved by the Board of Directors of the Company. 

(iv) We tested the arithmetical accuracy of the impairment models used;

This is a key audit matter as the testing of investment impairment is complex 

(v)  We  discussed  potential  changes  in  key  drivers  as  compared  to  previous 

and  involves  significant  judgement.  The  key  assumptions  involved  in 

year / actual performance with management in order to evaluate whether the 

impairment tests are projected revenue growth, operating margins, discount 

inputs and assumptions used in the cash flow forecasts were suitable; and

rates and terminal growth rate.

(vi)  We  assessed  the  disclosures  made  in  the  standalone  Ind  AS  financial 

statements.

Subex Annual Report 2020-21103

Evaluation of key tax matters (as described in note 32 of the standalone Ind AS financial statements).

The  Company  operates  in  multiple  jurisdictions  and  is  subject  to  periodic 

Our audit procedures included the following:

challenges by local tax authorities on a range of tax matters during the normal 

course  of  business  including  transfer  pricing  and  indirect  tax  matters.  These 

involve  significant  judgment  by  the  Company  to  determine  the  possible 

outcome  of  the  uncertain  tax  positions,  consequently  having  an  impact  on 

(i) We obtained an understanding and tested the internal controls relating to 

the identification, recognition and measurement of provisions for disputes and 

disclosures of contingent liabilities in relation to tax;

related  accounting  and  disclosures  in  the  standalone  financial  statements, 

(ii) We obtained confirmation from management’s expert on ongoing litigations 

which  have  been  a  matter  of  significance  during  the  audit  and  hence 

along  with  risk  assessment  and  assessed  the  independence,  objectivity  and 

considered as a key audit matter.

competence of the management expert;

(iii) We obtained details of tax assessments, demands issued by tax authorities, 

orders/notices received with respect to other litigations from the management;

(iv)  We  involved  tax  specialists  to  review  the  status  of  tax  assessments  and 

management’s  position  in  relation  to  on-going  disputes  regarding  likelihood 

assessment of exposure carried out by the management; and

(v)  We  assessed  the  adequacy  disclosures  made  in  the  standalone  Ind  AS 

financial statements.

safeguarding of the assets of the Company and for preventing and 
detecting frauds and other irregularities; selection and application of 
appropriate  accounting  policies;  making  judgments  and  estimates 
that  are  reasonable  and  prudent;  and  the  design,  implementation 
and  maintenance  of  adequate  internal  financial  controls,  that  were 
operating effectively for ensuring the accuracy and completeness of 
the accounting records, relevant to the preparation and presentation 
of the standalone Ind AS financial statements that give a true and fair 
view and are free from material misstatement, whether due to fraud 
or error.

In preparing the standalone Ind AS financial statements, management 
is  responsible  for  assessing  the  Company’s  ability  to  continue  as  a 
going  concern,  disclosing,  as  applicable,  matters  related  to  going 
concern  and  using  the  going  concern  basis  of  accounting  unless 
management  either  intends  to  liquidate  the  Company  or  to  cease 
operations, or has no realistic alternative but to do so.

Those Charged with Governance are also responsible for overseeing 
the Company’s financial reporting process.

Auditor’s  Responsibilities  for  the  Audit  of  the 
Standalone Ind AS Financial Statements

Our  objectives  are  to  obtain  reasonable  assurance  about  whether 
the standalone Ind AS financial statements as a whole are free from 
material misstatement, whether due to fraud or error, and to issue an 
auditor’s report that includes our opinion. Reasonable assurance is a 
high level of assurance, but is not a guarantee that an audit conducted 
in  accordance  with  SAs  will  always  detect  a  material  misstatement 
when it exists. Misstatements can arise from fraud or error and are 
considered  material  if,  individually  or  in  the  aggregate,  they  could 
reasonably be expected to influence the economic decisions of users 
taken on the basis of these standalone Ind AS financial statements.

Other Information

The  Company’s  Board  of  Directors  is  responsible  for  the  other 
information.  The  other  information  comprises  the  information 
included in the Management Discussion and Analysis, Board’s report 
including  annexures,  Business  Responsibility  Report  and  Report  on 
Corporate Governance (hereinafter together referred to as “reports”), 
but does not include the standalone Ind AS financial statements and 
our auditor’s report thereon. 

Our opinion on the standalone Ind AS financial statements does not 
cover  the  other  information  and  we  will  not  express  any  form  of 
assurance conclusion thereon.

In  connection  with  our  audit  of  the  standalone  Ind  AS  financial 
statements,  our  responsibility  is  to  read  the  other  information 
identified above when it becomes available and, in doing so, consider 
whether  such  other  information  is  materially  inconsistent  with  the 
standalone  Ind  AS  financial  statements  or  our  knowledge  obtained 
in the audit or otherwise appears to be materially misstated. If, based 
on the work we have performed, we conclude that there is a material 
misstatement of this other information, we are required to report that 
fact. We have nothing to report in this regard.

Responsibilities of Management and  Those  Charged 
with Governance for the Standalone Ind AS Financial 
Statements

The  Company’s  Board  of  Directors  is  responsible  for  the  matters 
stated  in  section  134(5)  of  the  Act  with  respect  to  the  preparation 
of these standalone Ind AS financial statements that give a true and 
fair  view  of  the  financial  position,  financial  performance  including 
other  comprehensive  income/(loss),  cash  flows  and  changes  in 
equity of the Company in accordance with the accounting principles 
generally  accepted  in  India,  including  the  Indian  Accounting  
Standards  (Ind  AS)  specified  under  section  133  of  the  Act  read 
with  the  Companies  (Indian  Accounting  Standards)  Rules,  2015,  as 
amended. This responsibility also includes maintenance of adequate 
accounting records in accordance with the provisions of the Act for 

Subex Annual Report 2020-21104

As part of an audit in accordance with SAs, we exercise professional 
judgment and maintain professional skepticism throughout the audit. 
We also:

• 

Identify  and  assess  the  risks  of  material  misstatement  of  the 
standalone Ind AS financial statements, whether due to fraud or 
error, design and perform audit procedures responsive to those 
risks, and obtain audit evidence that is sufficient and appropriate 
to  provide  a  basis  for  our  opinion.  The  risk  of  not  detecting  a 
material  misstatement  resulting  from  fraud  is  higher  than  for 
one resulting from error, as fraud may involve collusion, forgery, 
intentional  omissions,  misrepresentations,  or  the  override  of 
internal control. 

•  Obtain  an  understanding  of  internal  control  relevant  to  the 
audit  in  order  to  design  audit  procedures  that  are  appropriate 
in the circumstances. Under section 143(3)(i) of the Act, we are 
also  responsible  for  expressing  our  opinion  on  whether  the 
Company has adequate internal financial controls with reference 
to financial statements in place and the operating effectiveness 
of such controls.

• 

Evaluate  the  appropriateness  of  accounting  policies  used 
and  the  reasonableness  of  accounting  estimates  and  related 
disclosures made by management. 

•  Conclude  on  the  appropriateness  of  management’s  use  of 
the  going  concern  basis  of  accounting  and,  based  on  the 
audit  evidence  obtained,  whether  a  material  uncertainty  exists 
related to events or conditions that may cast significant doubt 
on the Company’s ability to continue as a going concern. If we 
conclude that a material uncertainty exists, we are required to 
draw attention in our auditor’s report to the related disclosures 
in the financial statements or, if such disclosures are inadequate, 
to  modify  our  opinion.  Our  conclusions  are  based  on  the 
audit evidence obtained up to the date of our auditor’s report. 
However, future events or conditions may cause the Company 
to cease to continue as a going concern. 

• 

Evaluate  the  overall  presentation,  structure  and  content  of 
the  standalone  Ind  AS  financial  statements,  including  the 
disclosures,  and  whether  the  standalone  Ind  AS  financial 
statements represent the underlying transactions and events in 
a manner that achieves fair presentation. 

We  communicate  with  those  charged  with  governance  regarding, 
among  other  matters,  the  planned  scope  and  timing  of  the  audit 
and significant audit findings, including any significant deficiencies in 
internal control that we identify during our audit.

We  also  provide  those  charged  with  governance  with  a  statement 
that we have complied with relevant ethical requirements regarding 
independence,  and  to  communicate  with  them  all  relationships 
and  other  matters  that  may  reasonably  be  thought  to  bear  on  our 
independence, and where applicable, related safeguards.

the  matters  communicated  with 

From 
those  charged  with 
governance,  we  determine  those  matters  that  were  of  most 
significance in the audit of the standalone Ind AS financial statements 
for  the  financial  year  ended  March  31,  2021  and  are  therefore  the 

key audit matters. We describe these matters in our auditor’s report 
unless  law  or  regulation  precludes  public  disclosure  about  the 
matter or when, in extremely rare circumstances, we determine that 
a  matter  should  not  be  communicated  in  our  report  because  the 
adverse consequences of doing so would reasonably be expected to 
outweigh the public interest benefits of such communication.

Report on Other Legal and Regulatory Requirements

1.  As  required  by  the  Companies  (Auditor’s  Report)  Order,  2016 
(“the  Order”),  issued  by  the  Central  Government  of  India  in 
terms of sub-section (11) of section 143 of the Act, we give in the 
“Annexure 1” a statement on the matters specified in paragraphs 
3 and 4 of the Order.

2.  As required by Section 143(3) of the Act, we report that:

(a)  We  have  sought  and  obtained  all  the  information  and 
explanations which to the best of our knowledge and belief 
were necessary for the purposes of our audit;

(b) 

In our opinion, proper books of account as required by law 
have been kept by the Company so far as it appears from 
our examination of those books;

(c)  The Standalone Balance Sheet, the Standalone Statement 
of  Profit  and  Loss  including  the  Statement  of  Other 
Comprehensive Income/(Loss), the Standalone Cash Flow 
Statement and Standalone Statement of Changes in Equity 
dealt with by this Report are in agreement with the books of 
account;

(d) 

In  our  opinion,  the  aforesaid  standalone  Ind  AS  financial 
statements comply with the Accounting Standards specified 
under Section 133 of the Act, read with Companies (Indian 
Accounting Standards) Rules, 2015, as amended;

(e)  On the basis of the written representations received from 
the directors as on March 31, 2021 taken on record by the 
Board of Directors, none of the directors is disqualified as 
on  March  31,  2021  from  being  appointed  as  a  director  in 
terms of Section 164 (2) of the Act;

(f)  With  respect  to  the  adequacy  of  the  internal  financial 
controls of the Company with reference to these standalone 
Ind AS financial statements and the operating effectiveness 
of such controls, refer to our separate Report in “Annexure 
2” to this report;

(g) 

In  our  opinion,  the  managerial  remuneration  for  the  year 
ended  March  31,  2021  has  been  paid  /  provided  by  the 
Company to its directors in accordance with the provisions 
of section 197 read with Schedule V to the Act;

(h)  With  respect  to  the  other  matters  to  be  included  in 
the  Auditor’s  Report  in  accordance  with  Rule  11  of  the 
Companies  (Audit  and  Auditors)  Rules,  2014,  as  amended 
in  our  opinion  and  to  the  best  of  our  information  and 
according to the explanations given to us:

i. 

The  Company  has  disclosed  the  impact  of  pending 

Subex Annual Report 2020-21105

litigations  on  its  financial  position  in  its  standalone 
Ind  AS  financial  statements  –  Refer  Note  32  to  the 
standalone Ind AS financial statements;

ii. 

The  Company  did  not  have  any  long-term  contracts 
including derivative contracts for which there were any 
material foreseeable losses; and

iii.  There  were  no  amounts  which  were  required  to  be 
transferred  to  the  Investor  Education  and  Protection 
Fund by the Company.

For S.R. Batliboi & Associates LLP 

Chartered Accountants

ICAI Firm Registration Number: 101049W/E300004 

per Rajeev Kumar

Partner

Membership number: 213803

UDIN: 21213803AAAABQ2195

Place of Signature: Bengaluru

Date: May 17, 2021

Subex Annual Report 2020-21106

Annexure 1 to the Independent Auditor’s Report of even date on the Standalone Ind AS Financial Statements 
of Subex Limited

Statement  on  the  matters  specified  in  paragraph  3  and  4  of  the 

Companies (Auditor’s Report) Order, 2016 (“the Order”)

(i) 

(a)  The Company has maintained proper records showing full 
particulars,  including  quantitative  details  and  situation  of 
property, plant and equipment and intangible assets.

(b)  Property, plant and equipment have been physically verified 
by  the  management  during  the  year  and  no  material 
discrepancies were identified on such verification.

(c)  According to the information and explanations given by the 
management, there are no immovable properties included 
in  property,  plant  and  equipment  of  the  Company  and 
accordingly,  the  requirements  under  paragraph  3(i)(c)  of 
the Order are not applicable to the Company. In respect of 
immovable properties of building that have been taken on 
lease and disclosed as Right of Use assets in the standalone 
Ind AS financial statements, the lease agreements are in the 
name of the Company.

(ii)   The  Company’s  business  does  not  involve  inventories  and 
accordingly, the requirements under paragraph 3(ii) of the Order 
are not applicable to the Company.

(iii)   According  to  the  information  and  explanations  given  by  the 
management, the Company has not granted any loans, secured 
or unsecured to companies, firms, Limited Liability Partnerships 
or other parties covered in the register maintained under section 
189  of  the  Companies  Act,  2013  (“the  Act”).  Accordingly,  the 
provisions  of  clause  3(iii)  (a),  (b)  and  (c)  of  the  Order  are  not 
applicable to the Company. 

(iv)    In our opinion and according to the information and explanations 
given by the management, the Company has complied with the 

Name of the Statute

Nature of the dues

Disputed amount * 
(` in Lakhs)

Income Tax Act, 1961

Adjustment for 

transfer pricing, 

disallowances 

under section 

10A and other 

disallowances

Finance Act, 1994

Service tax

151

1,397

379

1,004

3,608

* Excluding penalty and interest from the date of Order to March 31, 2021.

(viii)  The Company did not have any outstanding loans or borrowing 
dues in respect of a financial institution or bank or to government 
or dues to debenture holders during the year.

(ix)   According  to  the  information  and  explanations  given  by  the 
management, the Company has not raised any money by the 

provisions of section 185 and 186 of the Act in respect of grant of 
loans to directors including entities in which they are interested 
and in respect of loans and advances given, making investments 
and providing guarantees and securities, as applicable.

(v)    The Company has not accepted any deposits within the meaning 
of Sections 73 to 76 of the Act and the Companies (Acceptance 
of  Deposits)  Rules,  2014  (as  amended).  Accordingly,  the 
provisions of clause 3(v) of the Order are not applicable. 

(vi)  To  the  best  of  our  knowledge  and  as  explained,  the  Central 
Government has not specified the maintenance of cost records 
under Section 148(1) of the Act for the products/ services of the 
Company.

(vii)  (a)  The  Company  is  generally  regular  in  depositing  with 
appropriate authorities undisputed statutory dues including 
provident  fund,  employees’  state  insurance,  income-tax, 
duty  of  custom,  goods  and  services  tax,  cess  and  other 
material statutory dues applicable to it.

(b)    According to the information and explanations given by the 
management,  no  undisputed  amounts  payable  in  respect 
of provident fund, employees’ state insurance, income-tax, 
duty  of  customs,  goods  and  services  tax,  cess  and  other 
material statutory dues were outstanding, at the year end, 
for  a  period  of  more  than  six  months  from  the  date  they 
became payable.

(c)   According  to  the  records  of  the  Company,  there  are  no 
dues of income-tax, sales-tax, service tax, duty of customs, 
duty of excise, value added tax, goods and services tax and 
cess,  which  have  not  been  deposited  on  account  of  any 
dispute, except the following:

Amount paid/ 
refund adjusted 
under protest 
(` in Lakhs)

Period to which 
the amount 
relates 
(Financial Year)

Forum where dispute is pending

-

2014-15

Income Tax Appellate Tribunal (‘ITAT’), 
Bangalore 

1,397

2013-14 Income Tax Appellate Tribunal (‘ITAT’), 

Bangalore 

379

2010-11 Hon’ble High Court of Karnataka

924

April 2006 to 

October 2007 

Central Excise and Service Tax Appellate 
Tribunal, Bangalore

- April 2006 to July 

Commissioner of Service Tax, Bangalore

2009

way  of  initial  public  offer  /  further  public  offer  (including  debt 
instruments)  and  term  loans  during  the  year.  Hence,  reporting 
under  paragraph  3(ix)  of  the  Order  is  not  applicable  to  the 
Company.

Subex Annual Report 2020-21 
 
 
 
107

(x)  Based  upon  the  audit  procedures  performed  for  the  purpose 
of  reporting  the  true  and  fair  view  of  the  standalone  Ind  AS 
financial  statements  and  according  to  the  information  and 
explanations given by the management, we report that no fraud 
by the Company or no fraud on the Company by its officers or 
employees has been noticed or reported during the year.

(xi)   According  to  the  information  and  explanations  given  by  the 
management, the managerial remuneration for the year ended 
March 31, 2021 has been paid / provided by the Company to its 
directors in accordance with the provisions of section 197 read 
with Schedule V to the Act. 

(xii)   In our opinion, the Company is not a nidhi company. Therefore, 
the provisions of clause 3(xii) of the Order are not applicable to 
the Company.

(xiii)  According  to  the  information  and  explanations  given  by 
the  management,  transactions  with  the  related  parties  are 
in  compliance  with  section  177  and  188  of  the  Act,  where 
applicable and the details have been disclosed in the notes to 

the  standalone  Ind  AS  financial  statements,  as  required  by  the 
applicable accounting standards. 

(xiv)  According to the information and explanations given to us and 
on an overall examination of the standalone balance sheet, the 
Company  has  not  made  any  preferential  allotment  or  private 
placement  of  shares  or  fully  or  partly  convertible  debentures 
during the year under review and hence, reporting requirements 
under clause 3(xiv) are not applicable to the Company.

(xv)  According  to  the  information  and  explanations  given  by  the 
management, the Company has not entered into any non-cash 
transactions  with  directors  or  persons  connected  with  him  as 
referred to in section 192 of the Act.

(xvi)  According  to  the  information  and  explanations  given  by  the 
management,  the  provisions  of  section  45-IA  of  the  Reserve 
Bank of India Act, 1934 are not applicable to the Company.

For S. R. Batliboi & Associates LLP

Chartered Accountants

ICAI Firm Registration Number: 101049W/E300004

per Rajeev Kumar

Partner

Membership number: 213803

UDIN: 21213803AAAABQ2195

Place of Signature: Bengaluru

Date: May 17, 2021

Subex Annual Report 2020-21108

Annexure 2 to the Independent Auditor’s Report of even date on the Standalone Ind AS Financial Statements 
Of Subex Limited

Report on the Internal Financial Controls under Clause (i) of Sub-

section 3 of Section 143 of the Companies Act, 2013 (“the Act”)

We  have  audited  the  internal  financial  controls    with  reference 
to  standalone  Ind  AS  financial  statement  of  Subex  Limited  (“the 
Company”) as of March 31, 2021 in conjunction with our audit of the 
standalone Ind AS financial statements of the Company for the year 
ended on that date.

Management’s Responsibility for Internal Financial 
Controls

The  Company’s  Management  is  responsible  for  establishing  and 
maintaining internal financial controls based on the internal control 
over  financial  reporting  criteria  established  by  the  Company 
considering the essential components of internal control stated in the 
Guidance Note on Audit of Internal Financial Controls Over Financial 
Reporting issued by the Institute of Chartered Accountants of India 
(“ICAI”).  These  responsibilities  include  the  design,  implementation 
and  maintenance  of  adequate  internal  financial  controls  that  were 
operating  effectively  for  ensuring  the  orderly  and  efficient  conduct 
of its business, including adherence to the Company’s policies, the 
safeguarding of its assets, the prevention and detection of frauds and 
errors,  the  accuracy  and  completeness  of  the  accounting  records, 
and  the  timely  preparation  of  reliable  financial  information,  as 
required under the Companies Act, 2013. 

Auditor’s Responsibility

Our  responsibility  is  to  express  an  opinion  on  the  Company’s 
internal financial controls with reference to these standalone Ind AS 
financial statements based on our audit. We conducted our audit in 
accordance  with  the  Guidance  Note  on  Audit  of  Internal  Financial 
Controls  Over  Financial  Reporting  (the  “Guidance  Note”)  and  the 
Standards on Auditing as specified under section 143(10) of the Act, 
to the extent applicable to an audit of internal financial controls , both 
issued by the ICAI. Those Standards and the Guidance Note require 
that  we  comply  with  ethical  requirements  and  plan  and  perform 
the  audit  to  obtain  reasonable  assurance  about  whether  adequate 
internal  financial  controls  with  reference  to  these  standalone  Ind 
AS financial statements was established and maintained and if such 
controls operated effectively in all material respects.

Our audit involves performing procedures to obtain audit evidence 
about the adequacy of the internal financial controls with reference 
to these standalone Ind AS financial statements and their operating 
effectiveness. Our audit of internal financial controls with reference 
to  standalone  Ind  AS  financial  statements  included  obtaining  an 
understanding of internal financial controls with reference to these 
standalone  Ind  AS  financial  statements,  assessing  the  risk  that  a 
material weakness exists, and testing and evaluating the design and 
operating  effectiveness  of  internal  control  based  on  the  assessed 
risk.  The  procedures  selected  depend  on  the  auditor’s  judgement, 
including the assessment of the risks of material misstatement of the 
financial statements, whether due to fraud or error. 

We believe that the audit evidence we have obtained is sufficient and 
appropriate to provide a basis for our audit opinion on the internal 
financial controls with reference to these standalone Ind AS financial 
statements.

Meaning of Internal Financial Controls With 
Reference to these Standalone Ind AS Financial 
Statements

A Company’s internal financial control with reference to standalone 
Ind  AS  financial  statements  is  a  process  designed  to  provide 
reasonable  assurance  regarding  the  reliability  of  financial  reporting 
and  the  preparation  of  financial  statements  for  external  purposes 
in  accordance  with  generally  accepted  accounting  principles.  A 
Company’s  internal  financial  control  with  reference  to  standalone 
Ind AS financial statements includes those policies and procedures 
that  (1)  pertain  to  the  maintenance  of  records  that,  in  reasonable 
detail, accurately and fairly reflect the transactions and dispositions 
of  the  assets  of  the  Company;  (2)  provide  reasonable  assurance 
that  transactions  are  recorded  as  necessary  to  permit  preparation 
of  financial  statements  in  accordance  with  generally  accepted 
accounting  principles,  and  that  receipts  and  expenditures  of  the 
Company  are  being  made  only  in  accordance  with  authorisations 
of  management  and  directors  of  the  Company;  and  (3)  provide 
reasonable  assurance  regarding  prevention  or  timely  detection  of 
unauthorised acquisition, use, or disposition of the Company’s assets 
that could have a material effect on the financial statements.

Subex Annual Report 2020-21109

Opinion

In our opinion, the Company has, in all material respects, adequate 
internal  financial  controls  with  reference  to  standalone  Ind  AS 
financial  statements  and  such  internal  financial  controls  with 
reference to standalone Ind AS financial statements were operating 
effectively as at March 31, 2021, based on the internal control over 
financial reporting criteria established by the Company considering 
the essential components of internal control stated in the Guidance 
Note issued by ICAI.

Inherent Limitations of Internal Financial Controls 
With Reference to Standalone Ind AS Financial 
Statements

Because of the inherent limitations of internal financial controls with 
reference  to  standalone  Ind  AS  financial  statements,  including  the 
possibility of collusion or improper management override of controls, 
material misstatements due to error or fraud may occur and not be 
detected. Also, projections of any evaluation of the internal financial 
controls with reference to standalone Ind AS financial statements to 
future periods are subject to the risk that the internal financial control 
with reference to standalone Ind AS financial statements may become 
inadequate because of changes in conditions, or that the degree of 
compliance with the policies or procedures may deteriorate.

For S. R. Batliboi & Associates LLP

Chartered Accountants

ICAI Firm Registration Number: 101049W/E300004

per Rajeev Kumar

Partner

Membership number: 213803

UDIN: 21213803AAAABQ2195

Place of Signature: Bengaluru

Date: May 17, 2021

Subex Annual Report 2020-21110

STANDALONE BALANCE SHEET  
as at March 31, 2021

ASSETS

Non-current assets

Property, plant and equipment

Right-of-use assets

Intangible assets

Financial assets

Investments

Loans

Income tax assets (net)

Other non-current assets

Current assets

Financial assets

Loans

Trade receivables

Cash and cash equivalents

Other financial assets

Other current assets

Total assets

EQUITY AND LIABILITIES

Equity

Equity share capital

Other equity

Total equity

Liabilities

Non-current liabilities

Financial liabilities

Lease liabilities

Provisions

Notes

 As at 

(` in Lakhs)

As at 

March 31, 2021

March 31, 2020

3

27

4

5

6

10

12

6

7

8

9

12

13

14

27

18

 53 

 46 

 775 

 47,561 

 14 

 2,900 

 -   

 51,349 

 26 

 2,184 

 397 

 3,900 

 63 

 6,570 

 57,919 

 28,100 

 22,066 

 50,166 

 35 

 116 

 151 

 12 

 245 

 900 

 47,561 

 38 

 2,900 

 267 

 51,923 

 7 

 915 

 392 

 1,871 

 20 

 3,205 

 55,128 

 56,200 

 (6,176)

 50,024 

 190 

 3 

 193 

Subex Annual Report 2020-21 
STANDALONE BALANCE SHEET (contd.)  
as at March 31, 2021

Current liabilities

Financial liabilities

Lease liabilities

Trade payables  

- total outstanding dues of micro enterprises and small enterprises

- total outstanding dues of creditors other than micro enterprises and small enterprises

Other financial liabilities 

Other current liabilities

Provisions

Income tax liabilities (net)

Total liabilities

Total equity and liabilities

111

Notes

 As at 

(` in Lakhs)

As at 

March 31, 2021

March 31, 2020

27

15

15

16

17

18

19

 11 

 82 

 3 

 355 

 6,909 

 99 

 90 

 135 

 7,602 

 7,753 

 5 

 281 

 4,401 

 22 

 12 

 108 

 4,911 

 5,104 

 57,919 

 55,128 

Corporate information and significant accounting policies

 1 & 2 

The accompanying notes are an integral part of the standalone financial statements

As per our report of even date 

For and on behalf of the Board of Directors 

For S.R. Batliboi & Associates LLP 
Chartered Accountants 
ICAI Firm registration number: 101049W/E300004 

per Rajeev Kumar 
Partner 
Membership No.: 213803 

Place: Bengaluru, India 
Date: May 17, 2021 

Vinod Kumar Padmanabhan 
Managing Director & CEO 
DIN : 06563872 
Place: Bengaluru, India 

Venkatraman G S 
Chief Financial Officer 
Place: Bengaluru, India 

Date: May 17, 2021

Anil Singhvi   
Chairman, Non- Executive & Non-Independent Director   
DIN : 00239589
Place: Mumbai, India

G V Krishnakanth  
Company Secretary  
Place: Bengaluru, India

Subex Annual Report 2020-21 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
112

STANDALONE STATEMENT OF PROFIT AND LOSS 
for the year ended March 31, 2021

Notes 

Year ended
March 31, 2021

Year ended 
March 31, 2020

(` in Lakhs)

1

Income

Revenue from operations 

Share of profit from Limited Liability Partnerships before exceptional items (net)

Other income

Total income

2

Expenses

Employee benefits expense

Finance costs

Depreciation and amortization expense

Marketing and support charges

Exchange fluctuation gain (net)

Other expenses

Total expenses

Profit before exceptional items and tax expense (1-2)

Exceptional items

Gain on termination of lease agreement

Provision for service tax receivable

Provision no longer required written back

Impairment of intangible asset

Provision for claim settlement

Share of loss from Subex Assurance LLP

-Impairment of intangible assets and investment in subsidiary

Total exceptional items

Net profit/ (loss) before tax expense (3+4)

Tax expense (net):

Current tax charge

Provision for MAT credit

Reversal - foreign withholding taxes

Net profit/(loss) for the year (5-6)

Other comprehensive income/ (loss) ('OCI'), net of tax expense

Items that will not be reclassified subsequently to profit or loss

Re-measurement loss on defined benefit plans

Total comprehensive income/ (loss)

Total comprehensive income/ (loss) for the year attributable to equity holders of the  
Company (7+8)

Earnings/(loss) per equity share [of ` 5/- each w.e.f September 29, 2020 and ` 10 upto  
September 28, 2020) (March 31, 2020: ` 10)]

Basic (`)

Diluted (`)

3

4

5

6

7

8

9

10

20

21

22

23

24

25

26

27

12

4

40

5

19

11

19

34

28

 2,916 

 2,585 

 9 

 5,510 

 1,361 

 14 

 193 

 651 

 (13)

 422 

 2,628 

 2,882 

 36 

 (267)

 - 

 - 

 - 

 - 

 (231)

 2,651 

 35 

 - 

 (6)

 29 

 1,079 

 1,889 

 202 

 3,170 

 616 

 28 

 562 

 530 

 (34)

 577 

 2,279 

 891 

 - 

-

 100 

 (3,599)

 (1,054)

 (16,808)

 (21,361)

 (20,470)

 - 

 425 

 (307)

 118 

 2,622 

 (20,588)

 - 

 - 

 (21)

 (21)

 2,622 

 (20,609)

0.49

0.48

 (3.78)

(3.78)

Corporate information and significant accounting policies

1 & 2

The accompanying notes are an integral part of the standalone financial statements

As per our report of even date 

For and on behalf of the Board of Directors

For S.R. Batliboi & Associates LLP 
Chartered Accountants 
ICAI Firm registration number: 101049W/E300004 

per Rajeev Kumar 
Partner 
Membership No.: 213803 

Place: Bengaluru, India 
Date: May 17, 2021 

Vinod Kumar Padmanabhan 
Managing Director & CEO 
DIN : 06563872 
Place: Bengaluru, India 

Venkatraman G S 
Chief Financial Officer 
Place: Bengaluru, India 

Date: May 17, 2021

Anil Singhvi   
Chairman, Non- Executive & Non-Independent Director   
DIN : 00239589
Place: Mumbai, India

G V Krishnakanth  
Company Secretary  
Place: Bengaluru, India

Subex Annual Report 2020-21 
 
 
 
 
 
 
STANDALONE  STATEMENT OF CHANGES IN EQUITY 
for the year ended March 31, 2021

 A.  Equity share capital (refer note 13):

113

Equity shares of ` 5 each w.e.f  September 29, 2020 and ` 10 each upto September 28, 2020, issued,  
subscribed and fully paid-up

As at April 1, 2019

Issued during the year 

As at March 31, 2020

Issued during the year 

Adjustment pursuant to Capital reduction order

As at March 31, 2021

B.  Other equity (refer note 14):

Particulars

As at April 1, 2019

Less: Loss for the year

Less: Effect of adoption of Ind AS-116 Leases

Less: Other comprehensive income/ (loss)

Less: Equity shares purchased by Subex Employee Welfare 

and Employee Stock Option Plan ("ESOP") Benefit Trust

Add: Share based expenses (refer note 33)

Add/(less): On account of exercise of stock options

As at March 31, 2020

Add: Profit for the year

Less: Equity shares purchased by Subex Employee Welfare 

and Employee Stock Option Plan ("ESOP") Benefit Trust

Less: Other comprehensive income/ (loss)

Add: Share based expenses (refer note 33)

Add/(less): On account of exercise of stock options

Add/(less): On account of vested options lapsed during 

the year

Add/(less): Adjustment pursuant to Capital reduction order 

(refer note 13)

Less: Interim dividend [refer note 14(a)] 

As at March 31, 2021

No.

` in Lakhs

56,20,02,935

-

 56,20,02,935 

-

- 

 56,20,02,935 

 56,200 

 -   

 56,200 

-   

 (28,100)

 28,100 

(` in Lakhs)

Attributable to equity holders of company

Reserves and surplus

Total

Capital 
reserve

Securities 
premium

General 
reserve

Treasury 
shares

Employee 
stock 
options 
reserve

Surplus/ 
(deficit) 
in the 
statement 
of profit 
and loss 

 2,776 

 26,705 

 1,780 

 17 

 (15,684)

 (645)

 14,949 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 7 

 - 

 - 

 - 

 - 

 - 

 - 

 2,776 

 26,712 

 1,780 

 - 

 - 

-

 - 

 - 

 - 

 - 

 - 

 - 

-

 - 

 33 

 - 

 (10,301)

 - 

 - 

 - 

-

 - 

 - 

 3 

 - 

 - 

 - 

 - 

 - 

 - 

 102 

 (5)

 114 

 - 

 - 

-

 147

 (26)

 (3) 

 - 

 - 

 2,776 

 16,444 

 1,783 

 232 

 (20,588)

 (32)

 (21)

 - 

 - 

 - 

 - 

 - 

 - 

 (611)

 - 

 23 

 (20,588)

 (32)

 (21)

 (611)

 102 

 25 

 (36,325)

 (1,233)

 (6,176)

 2,622 

 - 

-

 - 

 - 

 - 

 38,401 

 (2,746)

 1,952 

 - 

 (22)

-

 - 

 134

 - 

 - 

 - 

 2,622 

 (22)

-

 147 

 141 

 -

 28,100 

 (2,746)

 (1,121)

 22,066 

Corporate information and significant accounting policies (refer notes 1 & 2)
The accompanying notes are an integral part of the standalone financial statements

As per our report of even date 

For and on behalf of the Board of Directors 

For S.R. Batliboi & Associates LLP 
Chartered Accountants 
ICAI Firm registration number: 101049W/E300004 

per Rajeev Kumar 
Partner 
Membership No.: 213803 

Place: Bengaluru, India
Date: May 17, 2021 

Vinod Kumar Padmanabhan 
Managing Director & CEO 
DIN : 06563872 
Place: Bengaluru, India 

Venkatraman G S 
Chief Financial Officer 
Place: Bengaluru, India 

Date: May 17, 2021

Anil Singhvi   
Chairman, Non- Executive & Non-Independent Director   
DIN : 00239589
Place: Mumbai, India

G V Krishnakanth  
Company Secretary  
Place: Bengaluru, India

Subex Annual Report 2020-21 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
114

STANDALONE  STATEMENT OF CASH FLOWS 
for the year ended March 31, 2021

(A)

Operating activities

 Profit/(loss) before tax expense 

Adjustments to reconcile profit/ (loss) before tax expense to net cash flows: 

 Depreciation of property, plant and equipment and right-of-use assets 

 Amortization of intangible assets 

 Expense on employee share based payments 

 Interest income (including fair value changes) 

 Finance costs (including fair value changes) 

 Allowance for expected credit losses 

 Gain on termination of lease agreement 

 Provision for service tax receivable 

 Share of profit (net) from Limited Liability Partnerships 

 Impairment of intangibles and investment in subsidiary 

 Provision no longer required written-back 

 Advance recoverable written-off 

 Net foreign exchange differences 

  Operating profit/ (loss) before working capital changes  

Working capital adjustments:

 (Increase)/ decrease in loans 

 (Increase)/ decrease in trade receivables 

 (Increase)/ decrease in other financial assets 

 (Increase)/ decrease in other assets 

 Increase/ (decrease) in trade payables 

 Increase/ (decrease) in other financial liabilities 

 Increase/ (decrease) in other current liabilities 

 Increase/ (decrease) in provisions 

 Income tax paid (including TDS, net of refund) 

  Net cash flows from/(used) in operating activities 

(B)

 Investing activities 

 Purchase of property, plant and equipment 

 Drawings from Limited Liability Partnerships 

 Movement in margin money deposit (net) 

 Purchase of treasury shares by ESOP trust 

 Interest received 

Net cash flows from investing activities

(` in Lakhs)

Year ended
March 31, 2021

Year ended
March 31, 2020

 2,651 

 (20,470)

 68 

 125 

 9 

 (9)

 14 

 (23)

 (36)

 267 

 (2,585)

 - 

 - 

 - 

 22 

 503 

 21 

 (1,139)

 - 

 (43)

 73 

 464 

 77 

 191 

 147 

 (2)

 145 

 (55)

 2,600 

 - 

 (22)

 7 

 2,530 

 74 

 488 

 7 

 (29)

 28 

 12 

 - 

 - 

 (1,889)

 20,407 

 (100)

 234 

 (34)

 (1,272)

 (3)

 57 

 1 

 9 

 4 

 (9)

 5 

 (19)

 (1,227)

 (29)

 (1,256)

 (3)

 1,772 

 418 

 (611)

 32 

 1,608 

Subex Annual Report 2020-21 
STANDALONE  STATEMENT OF CASH FLOWS (contd.)
for the year ended March 31, 2021

(C)

Financing activities

 Proceeds from exercise of ESOP  

 Interest paid 

 Repayment of Lease liability 

 Payment of dividend [refer note 14(a)]

 Net cash flows used in financing activities 

(D)

 Net increase  in cash and cash equivalents (A+B+C) 

 Cash and cash equivalents at the beginning of the year 

(E)

 Cash and cash equivalents at year end (refer note 8) 

Corporate information and significant accounting policies (refer notes 1 & 2)

The accompanying notes are an integral part of the standalone financial statements

As per our report of even date 

For and on behalf of the Board of Directors 

For S.R. Batliboi & Associates LLP 
Chartered Accountants 
ICAI Firm registration number: 101049W/E300004 

per Rajeev Kumar 
Partner 
Membership No.: 213803 

Place: Bengaluru, India
Date: May 17, 2021 

Vinod Kumar Padmanabhan 
Managing Director & CEO 
DIN : 06563872 
Place: Bengaluru, India 

Venkatraman G S 
Chief Financial Officer 
Place: Bengaluru, India 

Date: May 17, 2021

115

(` in Lakhs)

Year ended
March 31, 2021

Year ended
March 31, 2020

 141 

 (14)

 (51)

 (2,746)

 (2,670)

 5 

 392 

 397 

 25 

 (28)

 (54)

 - 

 (57)

 295 

 97 

 392 

Anil Singhvi   
Chairman, Non- Executive & Non-Independent Director   
DIN : 00239589
Place: Mumbai, India

G V Krishnakanth  
Company Secretary  
Place: Bengaluru, India

Subex Annual Report 2020-21 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
116

1.  Corporate information

Subex  Limited  (“the  Company”  or  “Subex”)  a  public  limited 
company  incorporated  in  1994,  is  a  leading  global  provider 
of  Operations  and  Business  Support  Systems  (“OSS/BSS”)  to 
communication  service  providers  (“CSPs”)  worldwide  in  the 
Telecom industry.

transformation, 

subscriber-centric 

The Company pioneered the concept of a Revenue Operations 
Centre (“ROC”) – a centralized approach that sustains profitable 
growth  and  financial  health  for  the  CSPs  through  coordinated 
operational control. Subex’s product portfolio powers the ROC 
and  its  best-in-class  solutions  enable  new  service  creation, 
operational 
fulfilment, 
provisioning  automation,  data  integrity  management,  revenue 
assurance,  cost  management, 
fraud  management  and 
interconnect/ inter-party settlement. Subex also offers a scalable 
Managed  Services  Program.  The  CSPs  achieve  competitive 
advantage through Business Optimization and Service Agility and 
improve their operational efficiency to deliver enhanced service 
experiences to their subscribers. The Company has its registered 
office  in  Bengaluru  and  operates  through  its  wholly  owned 
subsidiaries  in  India,  USA,  UK,  Singapore,  Canada,  Bangladesh 
and UAE and branches in USA, UK, Canada, Australia, Italy, UAE 
and Saudi Arabia.

Effective  November  1,  2017,  the  Company  has  restructured 
its  business  by  way  of  transfer  of  its  Revenue  Maximisation 
Solutions and related businesses (“RMS business”) and the Subex 
Secure  and  Analytics  solutions  and  related  businesses  (“Digital 
business”)  to  its  subsidiaries,  Subex  Assurance  LLP  (“SA  LLP”) 
and Subex Digital LLP (“SD LLP”) (together referred to as “LLPs”), 
respectively,  hereinafter  referred  to  as  the  “Restructuring”  to 
achieve amongst other aspects, segregation of the Company’s 
business  into  separate  verticals  to  facilitate  greater  focus  on 
each  business  vertical,  higher  operational  efficiencies,  and  to 
enhance  the  Company’s  ability  to  enter  into  business  specific 
partnerships and attract strategic investors at respective business 
levels, with an overall objective of enhancing shareholder value. 
Post such Restructuring, the Company continues to directly hold 
99.99% share in the capital of, and in the profits and losses of, 
each of these LLPs and the entire economic interest as well as 
control and ownership of the RMS Business and Digital Business 
remains with the Company post such Restructuring.

These standalone financial statements for the year ended March 
31, 2021 are approved by the Board of Directors on May 17, 2021.

2.  Significant accounting policies

a.  Basis of preparation

The  standalone  financial  statements  of  the  Company  have 
been  prepared  and  presented  in  accordance  with  accounting 
principles  generally  accepted 
Indian 
Accounting Standards (Ind AS) specified under Section 133 of the 

including 

India 

in 

Companies Act, 2013 read with Companies (Indian Accounting 
Standards) Rules, 2015 (as amended from time to time). 

The  standalone  financial  statements  have  been  prepared  on 
a  historical  cost  basis,  except  for  certain  financial  instruments 
which  are  measured  at  fair  value  at  the  end  of  each  reporting 
period, as explained further in the accounting policies below. 

The  standalone  financial  statements  comprise  the  financial 
statements of the Company and its controlled employee benefit 
trust.

Subex Limited is the sponsoring entity of Employee Stock Option 
Plan  (‘ESOP’)  trust.  Management  of  the  Company  can  appoint 
and  remove  the  trustees  and  provide  funding  to  the  trust  for 
buying  the  shares.  Basis  assessment  by  the  management,  it 
believes that the ESOP trust is controlled by the Company and 
accordingly Subex Employee Welfare and ESOP Benefit Trust is 
consolidated [refer note 2(o) and note 33].

The  standalone  financial  statements  are  presented  in  INR  (“`”) 
and  all  the  values  are  rounded  off  to  the  nearest  Lakhs  (INR 
00,000) except when otherwise indicated.

b.  Use of estimates, assumptions and judgements

The  preparation  of  the  standalone  financial  statements  in 
conformity  with  Ind  AS  requires  the  management  to  make 
estimates, judgements and assumptions that affect the reported 
amounts  of  assets  and  liabilities,  the  disclosure  of  contingent 
assets  and  liabilities  on  the  date  of  the  standalone  financial 
statements and the reported amounts of revenues and expenses 
for  the  year  reported.  Actual  results  could  differ  from  those 
estimates.  Estimates  and  underlying  assumptions  are  reviewed 
on  an  ongoing  basis.  Revisions  to  accounting  estimates  are 
recognised  in  the  year  in  which  the  estimates  are  revised  and 
future periods are affected.

The  Company  has  considered  internal  and  certain  external 
sources of information including economic forecasts, budgets 
required to meet performance obligations and likely delays on 
contractual  commitments,  upto  the  date  of  approval  of  these 
standalone  Ind  AS  financial  statements,  in  determining  the 
possible  impact  from  the  COVID-19  pandemic.  The  Company 
has  used  the  principles  of  prudence  in  applying  judgements, 
estimates and assumptions and based on the current estimates, 
the  Company  expects  to  fully  recover  the  carrying  amount 
of  its  assets.  The  impact  of  the  global  health  pandemic  may 
be  different  from  that  estimated  as  at  the  date  of  approval  of 
these standalone Ind AS financial statements and the Company 
will  continue  to  closely  monitor  any  material  changes  to  its 
assessment of economic impact of COVID- 19 pandemic.

Key  source  of  estimation  of  uncertainty  as  at  the  date  of 
standalone  financial  statements,  which  may  cause  a  material 
adjustment  to  the  carrying  amounts  of  assets  and  liabilities 
within the next financial year, is in respect of the following:

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21117

Impairment of non-financial assets

Impairment exists when the carrying value of an asset or cash 
generating unit (“CGU”) exceeds its recoverable amount, which 
is the higher of its fair value less costs of disposal and its value 
in use. The fair value less costs of disposal calculation is based 
on available data from binding sales transactions, conducted at 
arm’s length, for similar assets or observable market prices less 
incremental  costs  for  disposing  of  the  asset.  The  value  in  use 
calculation is based on a discounted cash flow (“DCF”) model. 
The  cash  flows  are  derived  from  the  budget  for  future  years 
and do not include restructuring activities that the Company is 
not yet committed to or significant future investments that will 
enhance the asset’s performance of the CGU being tested. The 
recoverable  amount  is  sensitive  to  the  discount  rate  used  for 
the DCF model as well as the expected future cash-inflows and 
the growth rate used for extrapolation purposes. Also, refer note 
2(h).

government bonds in currencies consistent with the currencies 
of the post-employment benefit obligation. 

The  mortality  rate  is  based  on  publicly  available  mortality 
tables. These mortality tables tend to change only at interval in 
response to demographic changes. Future salary increases and 
gratuity increases are based on expected future inflation rates.

Share-based payments

Estimating  fair  value  for  share-based  payment  transactions 
requires  determination  of  the  most  appropriate  valuation 
model, which is dependent on the terms and conditions of the 
grant.  This  estimate  also  requires  determination  of  the  most 
appropriate inputs to the valuation model including the expected 
life of the share option, volatility and dividend yield and making 
assumptions about them. The assumptions and models used for 
estimating  fair  value  for  share-based  payment  transactions  are 
disclosed in note 33.

Impairment of financial assets

Taxes

In  accordance  with  Ind  AS  109,  the  Company  assesses 
impairment  of  financial  assets  (‘Financial  instruments’)  and 
recognises expected credit losses, which are measured through 
a loss allowance.

The  Company  provides  for  impairment  of  investment  in 
subsidiaries.  Impairment  exists  when  there  is  a  diminution 
in  value  of  the  investment  and  the  recoverable  value  of  such 
investment is lower than the carrying value of such investment. 

The  Company  provides  for  impairment  of  trade  receivables 
and  unbilled  revenue  based  on  assumptions  about  risk  of 
default and expected timing of collection. The Company uses 
judgement  in  making  these  assumptions  and  selecting  inputs 
to  the  impairment  calculation,  based  on  the  Company’s  past 
history, customer’s creditworthiness, existing market conditions 
as well as forward looking estimates at the end of each reporting 
period. Also, refer note 2(h).

Defined benefit plans

The  cost  of  the  defined  benefit  gratuity  plan  and  other  post-
employment  benefits  and  the  present  value  of  the  gratuity 
obligation  is  determined  using  actuarial  valuation.  An  actuarial 
valuation  involves  making  various  assumptions  that  may  differ 
from  actual  developments  in  the  future.  These  include  the 
determination of the discount rate, future salary increases and 
mortality rates. Due to the complexities involved in the valuation 
and  its  long-term  nature,  a  defined  benefit  obligation  is  highly 
sensitive to changes in these assumptions. All assumptions are 
reviewed at each reporting date (refer note 34).

The parameter most subject to change is the discount rate. In 
determining  the  appropriate  discount  rate  for  plans  operated 
in  India,  the  management  considers  the  interest  rates  of 

The Company’s tax jurisdiction is India. Significant judgments are 
involved in determining the provision for income taxes and tax 
credits including the amount expected to be paid or refunded 
for uncertain tax positions. Also refer note 2(r) and note 19.

Deferred  tax  assets  are  recognised  for  unused  tax  losses  to 
the extent that it is probable that taxable profit will be available 
against which the losses can be utilised. Significant management 
judgement is required to determine the amount of deferred tax 
assets  that  can  be  recognised,  based  upon  the  likely  timing 
and  the  level  of  future  taxable  profits  together  with  future  tax 
planning strategies.

Leases

Ind AS 116 requires lessees to determine the lease term as the 
non-cancellable  period  of  a  lease  adjusted  with  any  option 
to  extend  or  terminate  the  lease,  if  the  use  of  such  option  is 
reasonably  certain.  The  Company  makes  an  assessment  on 
the expected lease term on a lease-by-lease basis and thereby 
assesses  whether  it  is  reasonably  certain  that  any  options  to 
extend or terminate the contract will be exercised. In evaluating 
the  lease  term,  the  Company  considers  factors  such  as  any 
significant  leasehold  improvements  undertaken  over  the  lease 
term,  costs  relating  to  the  termination  of  the  lease  and  the 
importance  of  the  underlying  asset  to  Company’s  operations 
taking  into  account  the  location  of  the  underlying  asset  and 
the availability of suitable alternatives. The lease term in future 
periods is reassessed to ensure that the lease term reflects the 
current economic circumstances. After considering current and 
future economic conditions, the Company has concluded that 
no changes are required to lease period relating to the existing 
lease contracts [Refer to note 2(j)].

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21118

c.  Current/ non-current classification

The Company presents assets and liabilities in the balance sheet 
based on current/ non-current classification.

An asset is treated as current when it is:

• 

Expected to be realised or intended to be sold or consumed 
in normal operating cycle

•  Held primarily for the purpose of trading

• 

Expected  to  be  realised  within  twelve  months  after  the 
reporting period, or

•  Cash  or  cash  equivalent  unless  restricted  from  being 
exchanged  or  used  to  settle  a  liability  for  at  least  twelve 
months after the reporting period

All other assets are classified as non-current.

A liability is current when:

• 

• 

• 

• 

It is expected to be settled in normal operating cycle

It holds the liability primarily for the purpose of trading

It  is  due  to  be  settled  within  twelve  months  after  the 
reporting period, or

There is no unconditional right to defer the settlement of 
the  liability  for  at  least  twelve  months  after  the  reporting 
period

The Company classifies all other liabilities as non-current.

Deferred  tax  assets  and  liabilities  are  classified  as  non-current 
assets and liabilities, respectively.

The  operating  cycle  is  the  time  between  the  acquisition  of 
assets  for  processing  and  their  realisation  in  cash  and  cash 
equivalents.  The  Company  has  identified  twelve  months  as  its 
operating cycle.

d.  Revenue recognition

The  Company  derives  its  revenues  primarily  from  sale  and 
implementation  of  its  license  and  implementation  of  its 
proprietary software and managed/ support services.

Revenue  is  recognized  upon  transfer  of  control  of  promised 
products or services to customers in an amount that reflects the 
consideration the Company expect to receive in exchange for 
those products or services.

Revenue  from  Support  Services  to  group  entities/related 
parties-Support  Service  income  is  recognized  as  services  are 
rendered, on the basis of an agreed mark up on costs incurred, 
in  accordance  with  the  agreement  entered  into  with  group 
entities.

The  following  specific  recognition  criteria  must  also  be  met 
before revenue is recognized: 

Revenues  from  licensing  arrangements  is  recognized  on 

transfer  of  the  title  in  user  licenses,  except  those  contracts 
where transfer of title is dependent upon rendering of significant 
implementation  and  other  services  by  the  Company,  in  which 
case revenue is recognized over the implementation period in 
accordance with the specific terms of the contracts with clients.

Revenue  from  implementation  and  customisation  services 
is  recognised  using  the  percentage  of  completion  method. 
Percentage  of  completion  is  determined  based  on  completed 
efforts  against  the  total  estimated  efforts,  which  represent  the 
fair value of services rendered.

Revenue  from  managed/  support  services  comprise  income 
from  fixed  price  contracts,  time-and-material  contracts  and 
annual  maintenance  contracts.  Revenue  from  fixed  price 
contracts is recognized over the period of the contracts using 
the percentage of completion method. Revenue from time and 
material contracts is recognized when the services are rendered 
in accordance with the terms of contracts. Revenue from annual 
maintenance contracts is recognised rateably over the period of 
the contracts.

Revenue  from  sale  of  hardware  under  reseller  arrangements 
is  recognized  when  all  the  significant  risks  and  rewards  of 
ownership of the goods have been passed to the buyer, usually 
on delivery of goods to customers. 

In case of multiple element arrangements for sale of software 
license, related implementation and maintenance services, the 
Company  has  applied  the  guidance  in  Ind  AS  115,  by  applying 
the  revenue  recognition  criteria  for  each  distinct  performance 
obligation.  The  arrangements  generally  meet  the  criteria  for 
considering the sale of software license, related implementation 
and  maintain  services  as  distinct  performance  obligation.  For 
allocating  the  consideration,  the  Company  has  measured  the 
revenue  in  respect  of  each  distinct  performance  obligation  of 
a transaction at its standalone selling price, in accordance with 
principles given in Ind AS 115. The price that is regularly charged 
for  an  item  when  sold  separately  is  the  best  evidence  of  its 
standalone selling price. In cases where the Company is unable 
to determine the standalone selling price, the Company has used 
a residual method to allocate the arrangement consideration. In 
these  cases,  the  balance  of  the  consideration,  after  allocating 
the  standalone  selling  price  of  undelivered  components  of  a 
transaction has been allocated to the delivered components for 
which specific standalone selling price do not exist.

The  Company  collects  Goods  and  Services  tax  and  other 
taxes as applicable in the respective tax jurisdictions where the 
Company operates, on behalf of the government and therefore 
it is not an economic benefit flowing to the Company. Hence it 
is excluded from revenue.

Provisions for estimated losses on contracts are recorded in the 
period  in  which  such  losses  become  probable  based  on  the 
current contract estimates. ‘Unbilled revenue’ included in other 

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21119

f. 

Intangible assets

Intangible  assets  acquired  separately  are  measured  on  initial 
recognition  at  cost.  Following  initial  recognition,  intangible 
assets  are  carried  at  cost  less  any  accumulated  amortization 
Internally  generated 
and  accumulated 
intangibles,  excluding  capitalised  development  costs,  are 
not  capitalised  and  the  related  expenditure  is  reflected  in  the 
standalone statement of profit and loss in the period in which 
the expenditure is incurred.

impairment 

losses. 

Intangible assets with finite lives are amortized over the useful 
economic  life  and  assessed  for  impairment  whenever  there 
is  an  indication  that  the  intangible  asset  may  be  impaired. 
The  amortization  period  and  the  amortization  method  for  an 
intangible asset with a finite useful life are reviewed at least at the 
end of each reporting period. Changes in the expected useful 
life or the expected pattern of consumption of future economic 
benefits  embodied  in  the  asset  are  considered  to  modify  the 
amortization period or method, as appropriate, and are treated 
as changes in accounting estimates. 

Gains  or  losses  arising  from  derecognition  of  an  intangible 
asset are measured as the difference between the net disposal 
proceeds  and  the  carrying  amount  of  the  asset  and  are 
recognised in the standalone statement of profit and loss when 
the asset is derecognised.

g.  Depreciation and amortization

Depreciation of property, plant and equipment and amortization 
of  intangible  assets  with  finite  useful  lives  is  calculated  on  a 
straight-line basis over the useful lives of the assets estimated by 
the management, basis technical assessment:

The  Company  has  used  the  following  useful  lives  to  provide 
depreciation  on  plant  and  equipment  and  amortization  of 
intangible assets:

Assets

Computer equipment

Furniture and fixtures

Vehicles

Office equipment

Leasehold improvements

Computer software

Intellectual property rights

Useful life

3 years

5 years

5 years

5 years

5 years

4 years

10 years

The  residual  values,  useful  lives  and  methods  of  depreciation 
of  property,  plant  and  equipment  and  amortization  of 
intangibles are  reviewed at each financial year end and adjusted 
prospectively, if appropriate.

h. 

Impairment

Impairment of financial assets

The Company assesses at each date of balance sheet whether 

financial  assets  represent  revenues  recognized  in  excess  of 
amounts billed to clients as at the balance sheet date. ‘Unearned 
revenue’ included in other current liabilities represent billings in 
excess of revenues recognized as at the balance sheet date. 

Performance  obligations  and 

remaining  performance 

obligations

The remaining performance obligation disclosure provides the 
aggregate amount of the transaction price yet to be recognized 
as at the end of the reporting period and an explanation as to 
when  the  Company  expects  to  recognize  these  amounts  in 
revenue. 

Applying  the  practical  expedient  as  given  in  Ind  AS  115,  the 
Company  has  not  disclosed  the  remaining  performance 
obligation  related  disclosures  for  contracts  where  the  revenue 
recognized corresponds directly with the value to the customer 
of  the  entity’s  performance  completed  to  date,  typically  those 
contracts where invoicing is on time and material basis.

Remaining  performance  obligation  estimates  are  subject 
to  change  and  are  affected  by  several  factors,  including 
terminations,  changes  in  the  scope  of  contracts,  periodic 
revalidations, adjustment for revenue that has not materialized 
and adjustments for currency.  

Interest

Interest  income  is  recognized  as  it  accrues  in  the  standalone 
statement of profit and loss using effective interest rate method.

e.  Property, plant and equipment

Property,  Plant  and  equipment  is  stated  at  cost,  net  of 
accumulated depreciation and accumulated impairment losses, 
if  any.  The  cost  comprises  purchase  price,  borrowing  costs 
if  capitalization  criteria  are  met,  directly  attributable  cost  of 
bringing  the  plant  and  equipment  to  its  working  condition  for 
the  intended  use  and  cost  of  replacing  part  of  the  plant  and 
equipment. When significant parts of plant and equipment are 
required  to  be  replaced  at  intervals,  the  Company  depreciates 
them  separately  based  on  their  specific  useful  lives.  Likewise, 
when  a  major  inspection  is  performed,  its  cost  is  recognised 
in  the  carrying  amount  of  the  plant  and  equipment  as  a 
replacement  if  the  recognition  criteria  are  satisfied.  All  other 
repair and maintenance costs are recognised in the standalone 
statement of profit and loss as incurred. The present value of the 
expected cost for the decommissioning of an asset after its use 
is included in the cost of the respective asset if the recognition 
criteria for a provision are met.

Gains  or  losses  arising  from  derecognition  of  the  assets  are 
measured as the difference between the net disposal proceeds 
and  the  carrying  amounts  of  the  assets  and  are  recognized  in 
the standalone statement of profit and loss when the assets are 
derecognized.

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21120

a financial asset or a Group of financial assets is impaired. Ind AS 
109 (‘Financial instruments’) requires expected credit losses to be 
measured through a loss allowance. The Company recognises 
lifetime expected losses for all contract assets and/ or all trade 
receivables that do not constitute a financing transaction. For all 
other financial assets, expected credit losses are measured at an 
amount equal to the 12-month expected credit losses or at an 
amount equal to the life time expected credit losses if the credit 
risk on the financial asset has increased significantly since initial 
recognition.

Impairment of non-financial assets

Non-financial  assets  including  Property,  plant  and  equipment, 
intangible  assets  and  right-of-use  asset  with  finite  life  are 
evaluated  for  recoverability  whenever  there  is  any  indication 
that their carrying amounts may not be recoverable. If any such 
indication exists, the recoverable amount (i.e. higher of the fair 
value less cost to sell and the value-in-use) is determined on an 
individual  asset  basis  unless  the  asset  does  not  generate  cash 
flows that are largely independent of those from other assets. In 
such cases, the recoverable amount is determined for the CGU 
to which the asset belongs.

If the recoverable amount of an asset (or CGU) is estimated to be 
less than its carrying amount, the carrying amount of the asset 
(or CGU) is reduced to its recoverable amount. An impairment 
loss is recognised in the standalone statement of profit and loss.

impairment 

For  assets  an  assessment  is  made  at  each  reporting  date 
to  determine  whether  there  is  an  indication  that  previously 
recognised 
longer  exist  or  have 
losses  no 
decreased. If such indication exists, the Company estimates the 
asset’s  or  CGU’s  recoverable  amount.  A  previously  recognised 
impairment  loss  is  reversed  only  if  there  has  been  a  change 
in  the  assumptions  used  to  determine  the  asset’s  recoverable 
amount  since  the  last  impairment  loss  was  recognised.  The 
reversal is limited so that the carrying amount of the asset does 
not  exceed  its  recoverable  amount,  nor  exceed  the  carrying 
amount that would have been determined, net of depreciation, 
had no impairment loss been recognised for the asset in prior 
years. Such reversal is recognised in the standalone statement of 
profit and loss unless the asset is carried at a revalued amount, 
in which case, the reversal is treated as a revaluation increase.

i. 

Equity investments in subsidiaries

Investments 
in  subsidiaries  are  classified  as  non-current 
investments. Impairment recognized, if any, is reduced from the 
carrying value.

On disposal of an investment, the difference between its carrying 
amount and net disposal proceeds is charged or credited to the 
standalone statement of profit and loss.

loss in LLPs is recognised as income/expense in the standalone 
statement of profit and loss and is recorded under other current 
financial  asset/liabilities  as  the  right  to  share  the  profit/loss 
is  established  as  per  the  LLP’s  agreement.  The  Company  has 
presented share of profit and share of loss from Limited Liability 
Partnerships (‘LLP’) on net basis as the management considers 
the net income/expense to be its return on investment in LLP.

j. 

Leases

The Company assesses at contract inception whether a contract 
is/  contains  a  lease.  That  is,  if  the  contract  conveys  the  right 
to control the use of an identified asset for a period of time in 
exchange for consideration.

Company as a lessee:

The  Company  applies  a  single  recognition  and  measurement 
approach for all leases, except for short-term leases and leases 
of low-value assets. The Company recognises lease liabilities to 
make  lease  payments  and  right-of-use  assets  representing  the 
right to use the underlying assets.

i) 

Right-of-use assets

recognises 

right-of-use  assets  at 

the 
The  Company 
commencement date of the lease (i.e., the date the underlying 
asset  is  available  for  use).  Right-of-use  assets  are  measured  at 
cost, less any accumulated depreciation and impairment losses, 
and  adjusted  for  any  re-measurement  of  lease  liabilities.  The 
cost of right-of-use assets includes the amount of lease liabilities 
recognised,  initial  direct  costs  incurred,  and  lease  payments 
made  at  or  before  the  commencement  date  less  any  lease 
incentives  received.  Right-of-use  assets  are  depreciated  on  a 
straight-line basis over the lease term.

If  ownership  of  the  leased  asset  transfers  to  the  Company  at 
the end of the lease term or the cost reflects the exercise of a 
purchase option, depreciation is calculated using the estimated 
useful life of the asset.

The  right-of-use  assets  are  also  subject  to  impairment.  Refer 
note 2(h) Impairment of non-financial assets.

ii) 

Lease Liabilities

At  the  commencement  date  of  the  lease,  the  Company 
recognises  lease  liabilities  measured  at  the  present  value  of 
lease payments to be made over the lease term. In calculating 
the  present  value  of  lease  payments,  the  Company  uses  its 
incremental  borrowing  rate  at  the  lease  commencement  date 
because  the  interest  rate  implicit  in  the  lease  is  not  readily 
determinable.  After  the  commencement  date,  the  amount  of 
lease  liabilities  is  increased  to  reflect  the  accretion  of  interest 
and reduced for the lease payments made.

Investment in Limited Liability Partnership (LLP) firms is carried 
at cost in the separate financial statements. The share in profit/

iii)  Short-term leases and leases of low-value assets

The  Company  applies 

the  short-term 

lease  recognition 

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21121

exemption to its short-term leased assets (i.e., those leases that 
have a lease term of 12 months or less from the commencement 
date and do not contain a purchase option). It also applies the 
lease of low-value assets recognition exemption to leased assets 
that are considered to be low value. Lease payments on short-
term  leases  and  leases  of  low-value  assets  are  recognised  as 
expense on a straight-line basis over the lease term.

The Company has adopted Ind AS 116, effective annual reporting 
period  beginning  April  1,  2019  and  applied  the  standard  to 
its  leases  using  the  modified  retrospective  method  with  the 
cumulative  effect  of  initially  applying  the  Standard,  recognised 
on the date of initial application (April 1, 2019). The cumulative 
effect of initially applying this standard has been recognised as 
an  adjustment  to  the  opening  balance  of  retained  earnings  as 
on April 1, 2019. 

k. 

Financial instruments

A financial instrument is any contract that gives rise to a financial 
asset of one entity and a financial liability or equity instrument 
of another entity.

Financial assets and liabilities are recognised when the Company 
becomes a party to the contract that gives rise to financial assets 
and liabilities. Financial assets and liabilities are initially measured 
at  fair  value.  Transaction  costs  that  are  directly  attributable  to 
the acquisition or issue of financial assets and financial liabilities 
(other  than  financial  assets  and  financial  liabilities  at  fair  value 
through  profit  or  loss)  are  added  to  or  deducted  from  the 
fair  value  measured  on  initial  recognition  of  financial  asset  or 
financial liability.

Cash and cash equivalents

The  Company  considers  all  highly  liquid  financial  instruments, 
which  are  readily  convertible  into  known  amounts  of  cash 
that  are  subject  to  an  insignificant  risk  of  change  in  value  and 
having original maturities of three months or less from the date 
of purchase, to be cash equivalents. Cash and cash equivalents 
consist  of  balances  with  banks  which  are  unrestricted  for 
withdrawal and usage.

Financial assets at amortized cost

Financial  assets  are  subsequently  measured  at  amortized 
cost  if  these  financial  assets  are  held  within  a  business  whose 
objective is to hold these assets in order to collect contractual 
cash flows and the contractual terms of the financial asset give 
rise on specified dates to cash flows that are solely payments of 
principal and interest on the principal amount outstanding.

Financial assets at fair value through other comprehensive 

income

Financial  assets  are  measured  at  fair  value  through  other 
comprehensive income if these financial assets are held within 
a  business  whose  objective  is  achieved  by  both  collecting 

contractual  cash  flows  and  selling  financial  assets  and  the 
contractual  terms  of  the  financial  asset  give  rise  on  specified 
dates  to  cash  flows  that  are  solely  payments  of  principal  and 
interest on the principal amount outstanding.

Financial assets at fair value through profit or loss

Financial  assets  are  measured  at  fair  value  through  profit  or 
loss  unless  it  is  measured  at  amortized  cost  or  at  fair  value 
through  other  comprehensive  income  on  initial  recognition. 
The transaction costs directly attributable to the acquisition of 
financial assets at fair value through profit or loss are immediately 
recognised in standalone statement of profit and loss.

Financial liabilities

Financial  liabilities  are  subsequently  carried  at  amortized  cost 
using  the  effective  interest  method,  except  for  contingent 
consideration  recognized  in  a  business  combination  which  is 
subsequently measured at fair value through profit or loss. For 
trade  and  other  payables  maturing  within  one  year  from  the 
balance sheet date, the carrying amounts approximate fair value 
due to the short maturity of these instruments.

Derecognition of financial assets and liabilities

The  Company  derecognizes  a  financial  asset  when  the 
contractual  rights  to  the  cash  flows  from  the  financial  asset 
expire or it transfers the financial asset and the transfer qualifies 
for  derecognition  under  Ind  AS  109.  A  financial  liability  (or  a 
part of a financial liability) is derecognized when the obligation 
specified in the contract is discharged or cancelled or expires. 
When an existing financial asset/ liability is replaced by another 
from  the  same  lender  on  substantially  different  terms,  or  the 
terms of an existing liability are substantially modified, such an 
exchange  or  modification  is  treated  as  the  derecognition  of 
the  original  liability  and  the  recognition  of  a  new  liability.  The 
difference  in  the  respective  carrying  amounts  is  recognised  in 
the standalone statement of profit and loss.

Reclassification of financial assets

The  Company  determines  classification  of  financial  assets 
and  liabilities  on  initial  recognition.  After  initial  recognition,  no 
reclassification  is  made  for  financial  assets  which  are  equity 
instruments  and  financial  liabilities.  For  financial  assets  which 
are  debt  instruments,  a  reclassification  is  made  only  if  there 
is  a  change  in  the  business  model  for  managing  those  assets. 
Changes to the business model are expected to be infrequent. 
The Company’s senior management determines change in the 
business model as a result of external or internal changes which 
are significant to the Company’s operations. Such changes are 
evident  to  external  parties.  A  change  in  the  business  model 
occurs when the Company either begins or ceases to perform 
an  activity  that  is  significant  to  its  operations.  If  the  Company 
reclassifies  financial  assets, 
it  applies  the  reclassification 
prospectively  from  the  reclassification  date  which  is  the  first 

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21122

day  of  the  immediately  next  reporting  period  following  the 
change in business model. The Company does not restate any 
previously recognised gains, losses (including impairment gains 
or losses) or interest.

Offsetting of financial instruments

Financial  assets  and  financial  liabilities  are  offset  and  the  net 
amount  is  reported  in  the  standalone  balance  sheet  if  there 
is  a  currently  enforceable  legal  right  to  offset  the  recognised 
amounts  and  there  is  an  intention  to  settle  on  a  net  basis,  to 
realise the assets and settle the liabilities simultaneously.

Fair value of financial instruments

Fair  value  is  the  price  that  would  be  received  to  sell  an  asset 
or  paid  to  transfer  a  liability  in  an  orderly  transaction  between 
market  participants  at  the  measurement  date.  The  fair  value 
measurement is based on the presumption that the transaction 
to sell the asset or transfer the liability takes place either:

• 

• 

In the principal market for the asset or liability, or

In  the  absence  of  a  principal  market,  in  the  most 
advantageous market for the asset or liability

The  principal  or  the  most  advantageous  market  must  be 
accessible by the Company.

The  fair  value  of  an  asset  or  a  liability  is  measured  using  the 
assumptions  that  market  participants  would  use  when  pricing 
the  asset  or  liability,  assuming  that  market  participants  act  in 
their economic best interest.

In  determining  the  fair  value  of  its  financial  instruments,  the 
Company  uses  following  hierarchy  and  assumptions  that  are 
based on market conditions and risks existing at each reporting 
date.

Fair value hierarchy

All  assets  and  liabilities  for  which  fair  value  is  measured  or 
disclosed in the standalone financial statements are categorised 
within  the  fair  value  hierarchy,  described  as  follows,  based 
on  the  lowest  level  input  that  is  significant  to  the  fair  value 
measurement as a whole:

Level 1 — Quoted (unadjusted) market prices in active markets 
for identical assets or liabilities.

Level 2 — Valuation techniques for which the lowest level input 
that  is  significant  to  the  fair  value  measurement  is  directly  or 
indirectly observable.

Level 3 — Valuation techniques for which the lowest level input 
that is significant to the fair value measurement is unobservable.

For  assets  and  liabilities  that  are  recognised  in  the  standalone 
financial  statements  on  a  recurring  basis,  the  Company 
determines whether transfers have occurred between levels in 
the hierarchy by re-assessing categorisation (based on the lowest 

level input that is significant to the fair value measurement as a 
whole) at the end of each reporting period.

l. 

Borrowing cost

to 

the  acquisition, 
Borrowing  costs  directly  attributable 
construction or production of an asset that necessarily takes a 
substantial  period  of  time  to  get  ready  for  its  intended  use  or 
sale  are  capitalised  as  part  of  the  cost  of  the  asset.  All  other 
borrowing costs are expensed in the period in which they occur. 
Borrowing costs consist of interest and other costs that an entity 
incurs  in  connection  with  the  borrowing  of  funds.  Borrowing 
cost also includes exchange differences to the extent regarded 
as an adjustment to the borrowing costs.

m.  Standalone statement of cash flows

Cash  flows  are  reported  using  the  indirect  method,  whereby 
profit/  (loss)  for  the  period  is  adjusted  for  the  effects  of 
transactions of a non-cash nature or any deferrals or accruals of 
past or future operating cash receipts or payments and item of 
income or expenses associated with investing or financing cash 
flows.  The  cash  flows  from  operating,  investing  and  financing 
activities of the Company are segregated. 

n.  Employee share based payments

The  Company  measures  compensation  cost  relating  to 
employee  stock  options  plans  using  the  fair  valuation  method 
in  accordance  with 
Ind  AS  102,  Share-Based  Payment. 
Compensation  expense  is  amortized  over  the  vesting  period 
of the option on a straight-line basis. The cost of equity-settled 
transactions  is  determined  by  the  fair  value  at  the  date  when 
the grant is made using an appropriate valuation model (Black-
Scholes valuation model). That cost is recognised, together with 
a corresponding increase in employee stock options reserves in 
other equity, over the period in which the performance and/or 
service conditions are fulfilled in employee benefits expense. The 
cumulative  expense  recognised  for  equity-settled  transactions 
at each reporting date until the vesting date reflects the extent 
to which the vesting period has expired and the Company’s best 
estimate of the number of equity instruments that will ultimately 
vest. 

The  dilutive  effect  of  outstanding  options  is  reflected  as 
additional share dilution in the computation of diluted earnings 
per share.

o.  Treasury shares

The Company has formed Subex Employee Welfare and ESOP 
Benefit Trust (ESOP Trust) for providing share-based payment to 
its employees. The Company treats ESOP Trust as its extension 
and shares held by ESOP Trust are treated as treasury shares. 

Own  equity  instruments  that  are  purchased  (treasury  shares) 
are  recognised  at  cost  and  deducted  from  equity.  No  gain  or 
loss is recognised in profit or loss on the purchase, sale, issue 

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21123

or cancellation of the Company’s own equity instruments. Any 
difference between the carrying amount and the consideration, 
if  reissued,  is  recognised  in  reserve.  Share  options  exercised 
during the reporting period are adjusted with treasury shares.

end,  less  the  fair  value  of  the  plan  assets  out  of  which  the 
obligations  are  expected  to  be  settled.  Actuarial  gains/  losses 
are immediately taken to the standalone statement of profit and 
loss and are not deferred.  

p.  Employee benefits

Employee  benefits 
compensated absences.

include  provident 

fund,  gratuity  and 

The  Company  presents  the  entire  compensated  absences 
balance as a current liability in the balance sheet, since it does 
not have an unconditional right to defer its settlement for twelve 
months after the reporting date.

Defined contribution plans

q.  Foreign currencies

Contributions payable to recognized provident funds, which are 
defined  contribution  schemes,  are  charged  to  the  standalone 
statement of profit and loss.

Defined benefit plans

Gratuity,  which  is  a  defined  benefit  plan,  is  accrued  based  on 
an  independent  actuarial  valuation,  which  is  done  based  on 
projected  unit  credit  method  as  at  the  balance  sheet  date. 
The  Company  recognizes  the  net  obligation  of  a  defined 
benefit  plan  in  its  balance  sheet  as  an  asset  or  liability.  Gains 
and losses through re-measurements of the net defined benefit 
liability/ (asset) are recognized in other comprehensive income. 
In  accordance  with  Ind  AS,  re-measurement  gains  and  losses 
on  defined  benefit  plans  recognised  in  OCI  are  not  to  be 
subsequently reclassified to the standalone statement of profit 
and  loss.  As  required  under  Ind  AS  compliant  Schedule  III,  the 
Company  transfers  it  immediately  to  ‘Surplus/  (deficit)  in  the 
statement of profit and loss’. 

The parameter most subject to change is the discount rate. In 
determining  the  appropriate  discount  rate  for  plans  operated 
in  India,  the  management  considers  the  interest  rates  of 
government  bonds  where  remaining  maturity  of  such  bond 
correspond to expected term of defined benefit obligation.

Short-term employee benefits

Short-term employee benefits expected to be paid in exchange 
for the services rendered by employees are recognised during 
the year when the employees render the service. Compensated 
absences,  which  are  expected  to  be  utilised  within  the  next 
12  months,  are  treated  as  short-term  employee  benefits.  The 
Company measures the expected cost of such absences as the 
additional amount that it expects to pay as a result of the unused 
entitlement that has accumulated at the reporting date.

Long-term employee benefits

Compensated  absences  which  are  not  expected  to  occur 
within twelve months after the end of the period in which the 
employees render the related services are treated as long-term 
employee  benefits  for  measurement  purpose.  Such  long-term 
compensated absences are provided for based on the actuarial 
valuation  using  the  projected  unit  credit  method  at  the  year 

Foreign  currency  transactions  are  initially  recorded  in  the 
functional currency of the Company by applying exchange rates 
prevailing on the date of the transaction. For practical reasons, 
the Company uses an average rate if the average approximates 
the actual rate at the date of the transaction. Foreign currency 
denominated  monetary  assets  and  liabilities  are  restated  into 
the functional currency using exchange rates prevailing on the 
balance sheet date.

Gains  and  losses  arising  on  settlement  and  restatement  of 
foreign  currency  denominated  monetary  assets  and  liabilities 
are included in the standalone statement of profit and loss.

The  Company’s  standalone  financial  statements  are  presented 
in INR (  ` ). The Company determines the functional currency 
as INR on the basis of primary economic environment in which 
the entity operates. 

r. 

Taxes on income

Income  tax  expense  comprises  current  tax  expense  and  the 
net  change  in  the  deferred  tax  asset  or  liability  during  the 
year.  Current  and  deferred  tax  are  recognised  in  standalone 
statement of profit and loss, except when they relate to items 
that are recognised in other comprehensive income or directly 
in other equity, in which case, the current and deferred tax are 
also  recognised  in  other  comprehensive  income  or  directly  in 
other equity, respectively.

Current income tax
Current  income  tax  for  the  current  and  prior  periods  are 
measured  at  the  amount  expected  to  be  recovered  from  or 
paid  to  the  taxation  authorities  based  on  the  taxable  income 
for that period. The tax rates and tax laws used to compute the 
amount are those that are enacted or substantively enacted by 
the  balance  sheet  date.    Management  periodically  evaluates 
positions  taken  in  the  tax  returns  with  respect  to  situations  in 
which  applicable  tax  regulations  are  subject  to  interpretation 
and  considers  whether  it  is  probable  that  a  taxation  authority 
will  accept  an  uncertain  tax  treatment.  The  Company  shall 
reflect the effect of uncertainty for each uncertain tax treatment 
by using either most likely method or expected value method, 
depending  on  which  method  predicts  better  resolution  of  the 
treatment.

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21124

Deferred income tax

Deferred  income  tax  is  recognised  using  the  balance  sheet 
approach, deferred tax is recognized on temporary differences 
at the balance sheet date between the tax bases of assets and 
liabilities  and  their  carrying  amounts  for  financial  reporting 
purposes,  except  when  the  deferred  income  tax  arises  from 
the  initial  recognition  of  goodwill  or  an  asset  or  liability  in  a 
transaction  that  is  not  a  business  combination  and  affects 
neither accounting nor taxable profit or loss at the time of the 
transaction.

Deferred  income  tax  assets  are  recognized  for  all  deductible 
temporary differences, carry forward of unused tax credits and 
unused tax losses, to the extent that it is probable that taxable 
profit will be available against which the deductible temporary 
differences,  and  the  carry  forward  of  unused  tax  credits  and 
unused tax losses can be utilized.

The carrying amount of deferred income tax assets is reviewed 
at each balance sheet date and reduced to the extent that it is 
no longer probable that sufficient taxable profit will be available 
to allow all or part of the deferred income tax asset to be utilized.

Deferred  income  taxes  are  not  provided  on  the  undistributed 
earnings of branches where it is expected that the earnings of 
the branch will not be distributed in the foreseeable future. 

Deferred  income  tax  assets  and  liabilities  are  measured  at  the 
tax rates that are expected to apply in the year when the asset is 
realized or the liability is settled, based on tax rates (and tax laws) 
that have been enacted or substantively enacted at the balance 
sheet date.

Deferred  tax  assets  include  Minimum  Alternative  Tax  (“MAT”) 
paid  in  accordance  with  the  tax  laws  in  India,  which  is  likely 
to  give  future  economic  benefits  in  the  form  of  availability  of 
set  off  against  future  income  tax  liability.  Accordingly,  MAT  is 
recognized as deferred tax asset in the balance sheet when the 
asset can be measured reliably and it is probable that the future 
economic benefit associated with the asset will be realized. The 
company  reviews  the  “MAT  credit  entitlement”  asset  at  each 
reporting  date  and  writes  down  the  asset  to  the  extent  that 
it  is  no  longer  probable  that  it  will  pay  normal  tax  during  the 
specified period.

s.  Provision and contingencies

A  provision  is  recognized  when  an  enterprise  has  a  present 
obligation (legal or constructive) as a result of past event and it 
is probable that an outflow of resources will be required to settle 
the  obligation,  in  respect  of  which  a  reliable  estimate  can  be 
made of the amount of the obligation. If the effect of time value 
of money is material, provision is discounted using a current pre-
tax rate that reflects, when appropriate, the risks specific to the 
liability. When discounting is used, the increase in the provision 
due to the passage of time is recognised as a finance cost.

Provisions  for  onerous  contracts,  i.e.  contracts  where  the 
expected  unavoidable  costs  of  meeting  obligations  under 
a  contract  exceed  the  economic  benefits  expected  to  be 
received,  are  recognized  when  it  is  probable  that  an  outflow 
of  resources  embodying  economic  benefits  will  be  required 
to settle a present obligation as a result of an obligating event, 
based on a reliable estimate of such obligation.

A contingent liability is a possible obligation that arises from past 
events  whose  existence  will  be  confirmed  by  the  occurrence 
or  non-occurrence  of  one  or  more  uncertain  future  events 
beyond the control of the Company or a present obligation that 
is not recognized because it is not probable that an outflow of 
resources will be required to settle the obligation. A contingent 
liability also arises in extremely rare cases where there is a liability 
that  cannot  be  recognized  because  it  cannot  be  measured 
reliably. The Company does not recognize a contingent liability 
but discloses its existence in the standalone financial statements.

t.  Cash dividend to the equity holders of the Company 

The  Company  recognises  a  liability  to  make  cash  distributions 
to  equity  holders  of  the  Company  when  the  distribution  is 
authorised,  and  the  distribution  is  no  longer  at  the  discretion 
of  the  Company.  Final  dividends  on  shares  is  recorded  as  a 
liability on the date of approval by the shareholders and interim 
dividends are recorded as a liability on the date of declaration by 
the Company’s Board of Directors.

u.  Earnings/ (loss) per share

Basic  earnings/  (loss)  per  share  is  computed  by  dividing  the 
profit/  (loss)  after  tax  attributable  to  the  equity  holders  of  the 
Company  by  the  weighted  average  number  of  equity  shares 
outstanding  during  the  year.  Diluted  earnings  per  share  is 
computed by dividing the profit/ (loss) after tax as adjusted for 
dividend, interest (net of any attributable taxes) other charges to 
expense or income relating to the dilutive potential equity shares, 
by  the  weighted  average  number  of  equity  shares  considered 
for deriving basic earnings per share and the weighted average 
number of equity shares which could have been issued on the 
conversion of all dilutive potential equity shares. Potential equity 
shares are deemed to be dilutive only if their conversion to equity 
shares would decrease the net profit per share or increase the 
net  loss  per  share.  Potential  dilutive  equity  shares  are  deemed 
to be converted as at the beginning of the period, unless they 
have  been  issued  at  a  later  date.  The  dilutive  potential  equity 
shares are adjusted for the proceeds receivable had the shares 
been  actually  issued  at  fair  value  (i.e.  average  market  value  of 
the  outstanding  shares).  Dilutive  potential  equity  shares  are 
determined independently for each period presented.

v. 

Segment reporting

Operating  segments  are  reported  in  a  manner  consistent  with 
the  internal  reporting  provided  to  the  chief  operating  decision 
maker.

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21125

The Company identifies primary segments based on the dominant 
source, nature of risks and returns and the internal organization 
and  management  structure.  The  operating  segments  are  the 
segments  for  which  separate  financial  information  is  available 
and  for  which  operating  profit/  loss  amounts  are  evaluated 
regularly  by  the  Executive  Management  in  deciding  how  to 
allocate  resources  and  in  assessing  performance.  The  analysis 
of geographical segments is based on the areas in which major 
operating divisions of the Company operate.

The  accounting  policies  adopted  for  segment  reporting  are  in 
line  with  the  accounting  policies  of  the  Company.  Segment 

revenue,  segment  expenses,  segment  assets  and  segment 
liabilities have been identified to the segments on the basis of 
their relationship to the operating activities of the segment. 

Common  allocable  costs  are  allocated  to  each  segment 
according  to  the  relative  contribution  of  each  segment  to  the 
total common costs. 

Revenue,  expenses,  assets  and  liabilities  which  relate  to  the 
Company  as  a  whole  and  are  not  allocable  to  segments  on 
a  reasonable  basis  have  been  included  under  ‘unallocated 
revenue/ expenses/ assets/ liabilities’.

3.  Property, plant and equipment

Computer  
equipment

Furniture and 
fixtures

Vehicles

Leasehold 
improvement 

Office equipment

(` in Lakhs)

Total

Cost

As at April 1, 2019

Additions

Disposals

As at March 31, 2020

Additions

Disposals

As at March 31, 2021

Depreciation

As at April 1, 2019

Charge for the year

Disposals

As at March 31, 2020

Charge for the year

Disposals

As at March 31, 2021

Net block

As at March 31, 2020

As at March 31, 2021

 71 

 2 

 - 

 73 

46 

 (4)

 115 

 57 

 6 

 - 

 63 

 13 

 (4)

 72 

 10 

 43 

 1 

 - 

 - 

 1 

 - 

 - 

 1 

 - 

 - 

 - 

 - 

-

-

-

 1 

 1 

 2 

 - 

 - 

 2 

 - 

 - 

 2 

 1 

 1 

 - 

 2 

 - 

 - 

 2 

 - 

 - 

 - 

 - 
 - 
 - 
 9 

 - 

 9 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 9 

 4 

 - 

 - 

 4 

 - 

 - 

 4 

 2 

 1 

 - 

 3 

 1 

 - 

 4 

 1 

 - 

 78 

 2 

 - 

 80 

55 

 (4)

 131 

 60 

 8 

 - 

 68 

 14 

 (4)

 78 

 12 

 53 

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21126

4.  Intangible assets 

Cost

As at April 1, 2019

Additions

Disposals

As at March 31, 2020

Additions

Disposals

As at March 31, 2021

Amortization

As at April 1, 2019

Amortization for the year

Disposals

Impairment *

As at March 31, 2020

Amortization for the year

Disposals

As at March 31, 2021

Net block

As at March 31, 2020

As at March 31, 2021

Computer  
software

Intellectual  
property rights

(` in Lakhs)

Total 

 130 

 - 

 - 

 130 

 - 

 (130) 

 - 

 130 

 - 

 - 

 - 

 130 

 - 

 (130) 

 - 

 - 

 - 

 6,078 

 6,208 

 - 

 - 

 6,078 

 - 

 - 

 6,078 

 1,091 

 488 

 - 

 3,599 

 5,178 

 125 

 - 

 5,303 

 900 

 775 

 - 

 - 

 6,208 

 - 

 (130) 

 6,078 

 1,221 

 488 

 - 

 3,599 

 5,308 

 125 

 (130) 

 5,303 

 900 

 775 

*During the previous year ended March 31, 2020, considering the challenges and significant investment requirements of telecom operators which had resulted 

in longer opportunity conversion cycle and lower spends towards IT solutions, the management carried out the annual impairment exercise as at December 31, 

2019 in respect of its intangible assets and basis valuation carried out by an external expert had made an impairment provision of ` 3,599 Lakhs towards carrying 

value of intangible asset. As at March 31, 2021, the management has reassessed its projections and assumptions and has concluded that, the carrying value of it’s 

intangible asset is appropriate. 

5.  Investments

Non-current

Investments carried at cost

A. Investments in equity shares of wholly owned subsidiaries (unquoted equity instruments) 

100  (March  31,  2020:  100)  equity  shares  fully  paid-up,  no-par  value,  in  Subex  Americas  Inc.  [Impairment  on 

investment ` 76,560 Lakhs (March 31, 2020: ` 76,560 Lakhs)]*

4,999,991 (March 31, 2020: 4,999,991) equity shares of ` 10 each fully paid-up in Subex Technologies Limited 

[Impairment on investment  ` 500 Lakhs (March 31, 2020: ` 500 Lakhs)]

(` in Lakhs)

As at  

As at  

March 31, 2021

March 31, 2020

936

-

936

936

-

936

B. Investments in limited liability partnership firms (refer note 21 )

Investment  in  Subex  Assurance  LLP  [Impairment  on  investment  `  16,808  Lakhs  (March  31,  2020:    `  16,808 

44,756

 44,756 

Lakhs)]*

Investment in Subex Digital LLP*

Total Investments carried at cost (A+B)

1,869

46,625

47,561

 1,869 

 46,625 

 47,561 

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
 
 
 
5.  Investments (contd.)

Aggregate amount of unquoted investments in subsidiaries

Aggregate amount of impairment on investments

127

1,41,429

93,868

47,561

(` in Lakhs)

 1,41,429 

 93,868 

 47,561 

*During the previous year ended March 31, 2020, considering the challenges and significant investment requirements of telecom operators which had resulted in 

longer opportunity conversion cycle and lower spends towards IT solutions, the management had carried out the annual impairment exercise as at December 31, 

2019 in respect of its investment in subsidiary and basis valuation carried out by an external expert had made an impairment provision of  ` 16,808 Lakhs towards 

the carrying value of investment in subsidiary. As at March 31, 2021, the management has reassessed its projections and assumptions and has concluded that, the 

carrying value of it’s investments in its subsidiaries is appropriate.

6.  Loans

Carried at amortized cost 

Non-current
Loan receivable

Unsecured, considered good

Security deposit

Loan receivable - credit impaired

Loans to related parties

Impairment Allowance for loan receivable

Loan Receivables - credit impaired

Loans to related parties

Total

Current 

Unsecured, considered good

Loans and advances to employees

Total

7. Trade receivables*
Carried at amortized cost 

Unsecured, considered good

Trade receivables from related parties

Trade receivables from other than related parties

Unsecured, credit impaired

Trade receivables from related parties

Trade receivables from other than related parties

Total (a)

Impairment allowance (allowance for expected credit loss)

Receivable from related parties, credit impaired

Receivables from other than related parties, credit impaired

Total (b)

Net Trade Receivables (a-b)

(` in Lakhs)

As at  
March 31, 2021

As at  
March 31, 2020

 14 

 1,706 
 1,720 

 (1,706)
 14 

 26 
 26 

 38 

 1,706 
 1,744 

 (1,706)
 38 

 7 
 7 

(` in Lakhs)

As at 

As at 

March 31, 2021

March 31, 2020

 1,768 

 416 

 1,874 

 365 

 4,423 

 (1,874)

 (365)

 (2,239)

 2,184 

 500 

 415 

 1,874 

 388 

 3,177 

 (1,874)

 (388)

 (2,262)

 915 

*Includes dues from related parties. Refer note 30.
No trade or other receivable are due from directors or other officers of the company either severally or jointly with any other person. 

Trade receivables are non-interest bearing and are generally on terms of 30 to 180 days. 

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
128

8. Cash and cash equivalents

Current

Balance with banks

In current accounts

Deposits with original maturity of less than 3 months

Earmarked balances with banks being unpaid dividend accounts*^

(` in Lakhs)

As at 

As at 

March 31, 2021

March 31, 2020

 137 

260 

-

397

 72 

320

-

392

^Represents ` 6,159 of unpaid dividend which is presented as Nil due to rounding off.

* These balances are not available for use by the Company as they represent corresponding unclaimed dividend liabilities.

For the purpose of the standalone statement of cash flows, cash and cash equivalents comprises of current portion of cash and cash equivalents as above.

9. Other financial assets

Unsecured, considered good

Carried at amortized cost 

Current

Share of profit in excess of drawings from Subex Assurance LLP 

10. Income tax assets (net)

Non-current

Advance income-tax [net of provision for taxation ` 995 Lakhs (March 31, 2020: ` 995 Lakhs)]

11. Deferred tax asset

Non-Current 

Minimum alternative tax ('MAT') credit entitlement

Less: Provision for MAT credit*

(` in Lakhs)

As at 

As at 

March 31, 2021

March 31, 2020

 3,900 

 3,900 

 1,871 

 1,871 

(` in Lakhs)

As at  

As at  

March 31, 2021

March 31, 2020

 2,900 

 2,900 

 2,900 

 2,900 

(` in Lakhs)

As at 

As at 

March 31, 2021

March 31, 2020

 425 

 (425)

 - 

 425 

 (425)

 - 

*During the previous year ended March 31, 2020, the MAT credit entitlement of  ` 425 Lakhs has been provided for considering the uncertainty as regards to its 

utilisation.

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
  
 
 
 
12. Other assets

Non-current

Balance with statutory/ government authorities *

Less: Provision for service tax receivable

Current

Balance with statutory/ government authorities

Advance recoverable in cash or kind

Prepaid expenses

Advance to suppliers

129

(` in Lakhs)

As at 

As at 

March 31, 2021

March 31, 2020

 267 

 (267)

 - 

 9 

 6 

 48 

 63 

 267 

 - 

 267 

 8 

 4 

 8 

 20 

*  Balances represents service tax inadvertently paid by the Company during the financial years 2004 to 2008, under reverse charge mechanism, for which refund 

application has been filed with the service tax department and the same was under dispute. During the year ended March 31, 2021, the Company has made 

provision of ` 267 Lakhs considering the uncertainty as regards to its realisation.

13.  Share capital

Authorised share capital

Equity shares of ` 5 each w.e.f  September 29, 2020 and ` 10 each upto September 28, 2020*

No.

` in Lakhs

As at April 1, 2019

Increase during the year

As at March 31, 2020

Increase during the year

Increase pursuant to Capital reduction order*

As at March 31, 2021

Preference shares of ` 98 each

As at April 1, 2019

Increase during the year

As at March 31, 2020

Increase during the year

As at March 31, 2021

Issued, subscribed and fully paid-up share capital

Equity shares of ` 5 each w.e.f  September 29, 2020 and ` 10 each upto September 28, 2020*^

As at April 1, 2019

Issued during the year

As at March 31, 2020

Issued during the year

Adjustment pursuant to Capital reduction order*

As at March 31, 2021

 58,80,40,000 

 - 

 58,80,40,000 

-

 58,80,40,000 

 1,17,60,80,000 

 2,00,000 

 - 

 2,00,000 

 - 

 2,00,000 

 56,20,02,935 

 -   

 56,20,02,935 

 -   

-

 56,20,02,935 

 58,804 

 - 

 58,804 

-

 -   

 58,804 

 196 

 - 

 196 

 - 

 196 

 56,200 

 -   

 56,200 

 -   

(28,100)

 28,100

* The Board of Directors in its meeting held on February 07, 2020, approved a scheme of Capital Reduction in accordance with Section 52 of the Companies 
Act, 2013 and Section 66 of the Companies Act, 2013 read with National Company Law Tribunal (‘NCLT’) (Procedure for reduction of share capital of Company) 
Rules, 2016 and other applicable provisions of the Companies Act, 2013. The Hon’ble NCLT approved the said Scheme vide its order dated September 23, 2020. 
Consequently, the Company filed a certified copy of Order with Registrar of Companies (‘ROC’) on September 29, 2020 and utilized an amount of ` 28,100 Lakhs 
from paid-up share capital of the Company by reducing the face value of the equity shares from ` 10/- to ` 5/- each and ` 10,301 Lakhs from securities premium 
to write-off its accumulated losses of ` 38,401 Lakhs.

^ includes 243,207 (March 31, 2020: 243,207) shares in respect of which Global Depository Receipts of the Company are listed on London Stock Exchange.

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
130

13. Share capital (contd.)

a)   Terms/ rights attached to equity shares

The Company has only one class of equity shares having par value of ` 5 per share w.e.f  September 29, 2020 and ` 10 per share upto 
September 28, 2020. Each holder of equity shares is entitled to one vote per share and such amount of dividend per share as declared by 
the Company. The Company declares and pays dividend in Indian rupees. The dividend proposed by the Board of  Directors is subject to 
the approval of the shareholders in the ensuing Annual General Meeting.

In the event of liquidation of the Company, the holders of the equity shares will be entitled to receive remaining assets of the Company, 
after distribution of all preferential amounts. The distribution will be in proportion to the number of equity shares held by the shareholders. 

b)  As at March 31, 2021 and as at March 31, 2020, there is no individual shareholder or shareholder (together with ‘Persons acting in 

concert’) holding more than 5% shares of the Company.  

c)   Shares reserved for issue under options (No.)

Outstanding employee stock options under below schemes granted/ available for grant (refer note 33):

ESOP - V

d)   Number of treasury shares outstanding 

Balance as per last financial statements

Add: Additions during the year

Less: Exercise during the year 

Closing balance 

14. Other equity

Capital reserve

Balance as per last financial statements

Add: Additions during the year

Closing balance

Securities premium

Balance as per last financial statements

Less: Adjustment pursuant to Capital reduction order

Add: On account of exercise of stock options

Closing balance

General reserve

Balance as per last financial statements

Add: On account of vested options lapsed during the year

Closing balance

As at  

As at  

March 31, 2021

March 31, 2020

 1,98,71,500 

 2,19,75,000 

 1,98,71,500 

 2,19,75,000 

As at  

As at  

March 31, 2021 

March 31, 2020

 2,19,75,000 

 1,12,00,000 

 2,50,000

 1,12,00,000 

(23,53,500)

1,98,71,500

(4,25,000)

 2,19,75,000

(` in Lakhs)

As at 

As at 

March 31, 2021

March 31, 2020

 2,776 

 - 

 2,776 

 26,712 

 (10,301)

 33 

 16,444 

 1,780 

 3 

 1,783 

 2,776 

 - 

 2,776 

 26,705 

 - 

 7 

 26,712 

 1,780 

 - 

 1,780 

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
 
14. Other equity (contd.)

Employee stock options reserve

Balance as per last financial statements

Add: Share based expenses

Less: On account of exercise of stock options

Less: On account of vested options lapsed during the year

Closing balance

Surplus/ (deficit) in the statement of profit and loss 

Balance as per last financial statements

Add: Profit for the year

Add: Adjustment pursuant to Capital reduction order

Less: Effect of adoption of Ind AS-116 Leases

Less: OCI - Re-measurement loss on defined benefit obligations

Less: Interim dividend [refer 14(a)]

Closing balance

Treasury Shares

Balance as per last financial statements

Less: Equity shares purchased by Subex Employee Welfare and ESOP Benefit Trust

Add: On account of exercise of stock options

Closing balance

131

As at 

(` in Lakhs)

As at 

March 31, 2021

March 31, 2020

 114 

 147 

 (26)

(3)

 232 

 (36,325)

 2,622 

 38,401 

 - 

 - 

 (2,746)

 1,952 

 (1,233)

 (22)

 134 

 (1,121)

 17 

 102 

 (5)

-

 114 

 (15,684)

 (20,588)

-

 (32)

 (21)

 - 

 (36,325)

 (645)

 (611)

 23 

 (1,233)

Summary of other equity:

Capital Reserve 

The Company recognises profit and loss on transfer of business on account of restructuring to capital reserve.

Securities premium account

Securities premium is used to record the premium on issue of shares and profit and loss on exercise of stock 

options held as treasury shares (refer note 33). The reserve shall be utilised in accordance with the provisions of 

section 52 of the Companies Act, 2013.

General reserve

 2,776 

 2,776 

 16,444 

 26,712 

 1,783 

 1,780 

This represents appropriation of profit by the Company. Also, the amounts recorded in share options outstanding 

account are transferred to general reserve on account of lapse of vested stock options.

Employee stock options reserve

 232 

 114 

The  employee  stock  option  reserve  is  used  to  record  the  value  of  equity-settled  share  based  payment 

transactions with employees. The amounts recorded in this account are transferred to reserves upon exercise 

of stock options by employees.

Surplus/ (deficit) in the statement of profit and loss

This represents surplus/ (deficit) arising from operations of the Company.

Treasury Shares

This represents own equity shares that are acquired from open market for issuance to employees under ESOP 

scheme. 

Total other equity

 1,952 

 (36,325)

 (1,121)

 (1,233)

 22,066 

 (6,176)

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
132

14(a) Distributions made and proposed

During the year ended March 31, 2021, the Board of Directors at its meeting held on February 01, 2021 had declared an interim dividend 
of  ` 0.50/- (10 %) per equity share on face value of  ` 5/- each for the financial year 2020-2021. The interim dividend was paid during the 
year that resulted in cash outflow of ` 2,746 Lakhs.

The Board of Directors has also recommended a final dividend of ` 0.25/-(5%) per equity share on face value of ` 5/- each for the financial 
year 2020-2021. This payment is subject to the approval of shareholders at the Annual General Meeting of the Company and if approved, 
would result in a cash outflow of  approximately ` 1,373 Lakhs.

With  effect  from  1  April  2020,  the  Dividend  Distribution  Tax  (‘DDT’)  payable  by  the  company  under  section  115O  of  Income  Tax  Act  
was abolished and a withholding tax was introduced on the payment of dividend. As a result, dividend is now taxable in the hands of  
the recipient.

15. Trade payables

Carried at amortized cost 

Current

Trade payables

- total outstanding dues of micro enterprises and small enterprises*

- total outstanding dues of creditors other than micro enterprises and small enterprises**

*Payable to micro enterprises and small enterprises

Description

a)

b)

c)

the principal amount remaining unpaid to any supplier as at the end of accounting year; 

 interest due thereon remaining unpaid to any supplier as at the end of accounting year; 

 the amount of interest paid by the buyer in terms of section 16 of the Micro, Small and Medium Enterprises 

Development Act, 2006, along with the amount of the payment made to the supplier beyond the appointed 

day during each accounting year;

d)

 the amount of interest due and payable for the period of delay in making payment (which have been paid 

but beyond the appointed day during the year) but without adding the interest specified under the Micro, 

Small and Medium Enterprises Development Act, 2006;

e)

f)

 the amount of interest accrued and remaining unpaid at the end of each accounting year; and

 the amount of further interest remaining due and payable even in the succeeding years, until such date 

when the interest dues above are actually paid to the small enterprise, for the purpose of disallowance of 

a deductible expenditure under section 23 of the Micro, Small and Medium Enterprises Development Act, 

2006

** includes dues to related parties. Refer note 30. 

Terms and conditions of the above financial liabilities: 

-  trade payables are non-interest bearing and are normally settled on 30 - 45 days terms. 

-  for explanations on the Company’s credit risk management, refer note 37.

(` in Lakhs)

As at 

As at 

March 31, 2021

March 31, 2020

 3 

 355 

 358 

As at  

 5 

 281 

 286 

(` in Lakhs)

As at  

March 31, 2021

March 31, 2020

 3 

 - 

 - 

 - 

 - 

 - 

 5 

 - 

 - 

 - 

 - 

 - 

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
16.  Other current financial liabilities
Carried at amortized cost 

Current

Share of Loss from Subex Digital LLP 

Employee related liabilities

Payable to related parties

Unclaimed dividend^

^  Represents ` 6,159 of unpaid dividend which is presented as Nil due to rounding off.

17. Other current liabilities

Unearned revenue

Statutory dues

18. Provisions

Non-current

Provisions for employee benefits

Gratuity [refer note 34(b) and 42]

Current

Provisions for employee benefits

Gratuity [refer note 34(b) and 42]

Leave benefits [refer note 42]

19. Income tax liabilities (net)

Current

Provision for tax [net of advance tax ` 3 Lakhs (March 31, 2020:  ` Nil)]

Provision for foreign taxes 

Provision for litigation [net of tax deducted at source ` 62 Lakhs (March 31, 2020: ` 62 Lakhs)]*

133

As at  

(` in Lakhs)

As at  

March 31, 2021

March 31, 2020

 6,395 

 512 

 2 

-

 6,909 

 4,352 

 47 

 2 

 -   

 4,401 

(` in Lakhs)

As at 

As at 

March 31, 2021

March 31, 2020

 - 

 99 

 99 

 1 

 21 

 22 

(` in Lakhs)

As at 

As at 

March 31, 2021

March 31, 2020

 116 

 116 

 26 

 64 

 90 

 3 

 3 

 3 

 9 

 12 

(` in Lakhs)

As at 

As at 

March 31, 2021

March 31, 2020

 32 

 1 

 102 

 135 

 -   

 6 

 102 

 108 

* Provision for litigations consists of matters which are sub-judice. There is no movement in the provision during the current and previous year. Refer note 32(i)

for further details.

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
134

19. Income tax liabilities (net) (contd.)

Income tax expense in the standalone statement of profit and loss consist of the following:

Tax expense:

Provision for MAT credit

Reversal - foreign withholding taxes*

MAT liability

(` in Lakhs)

As at 

As at 

March 31, 2021

March 31, 2020

 - 

 (6)

 35 

 29 

 425 

 (307)

 -   

 118 

*Represents reversal of provision in respect of foreign withholding taxes deducted/ deductible by the overseas customers of the Company, no longer required.

Reconciliation of tax to the amount computed by applying the statutory income tax rate to the income before tax is summarized below:

Profit/ (loss) before tax expense

Applicable tax rates in India

Computed tax charge (A)

Components of tax expense:

Reversal for foreign withholding taxes (net)

Deferred tax asset not recognised on carry forward losses*

Exempt (income)/ expense - share of (profit)/ loss from LLP’s

Provision for MAT credit

Impact of disallowable income/ expense 

Total adjustments (B)

Total tax expense (A+B)

(` in Lakhs)

As at 

As at 

March 31, 2021

March 31, 2020

 2,651 

34.94%

 926 

 (6)

-

(903)

 - 

12 

 (897)

 29 

 (20,470)

34.94%

 (7,153)

 (307)

 1,940 

5,213

 425 

- 

 7,271 

 118 

*In  respect  of  carry  forward  losses  as  at  March  31,  2021  and  March  31,  2020,  no  deferred  tax  asset  has  been  recognized  in  absence  of  reasonable  certainty 

 that future taxable profit will be available for utilisation since share of profit/loss from LLP is exempt in the hands of the Company.

20.  Revenue from operations

 Sale of services 

 Other operating income 

 Disaggregation of revenue: 

 Revenue by offering 

Sub-contracting services (refer note 30) 

Support services (refer note 42)

(` in Lakhs)

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 2,714 

202  

 2,916 

 1,308 

1,406

 2,714 

 1,079 

-    

 1,079 

 1,079 

-

 1,079 

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
135

21.  Share of profit/ (loss) from Limited Liability Partnerships before exceptional items (net)

 Share of profit from Subex Assurance LLP 

 Share of loss from Subex Digital LLP 

22.  Other income

 Insurance claim 

 Interest income on: 

 Security deposits 

 Bank deposits 

 Miscellaneous income 

23.  Employee benefits expense

Salaries,wages and bonus (refer note 42)

 Contribution to provident and other funds 

 Employee share based payments 

 Gratuity expense [refer note 34(b)] 

 Staff welfare expenses 

24. Finance cost

 Interest expense on Lease liability 

25. Depreciation and amortization expense

 Depreciation of property, plant and equipment  

 Depreciation on right-of-use assets 

 Amortization of intangible assets  

(` in Lakhs)

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 4,628 

 (2,043)

 2,585 

 3,878 

 (1,989)

 1,889 

(` in Lakhs)

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 -   

 2 

 7 

 -   

 9 

 155 

 3 

 26 

 18 

 202 

(` in Lakhs)

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 1,270 

 43 

9 

 10 

29 

 1,361 

 574 

 21 

 7 

 4 

 10 

 616 

(` in Lakhs)

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 14 

 14 

 28 

 28 

(` in Lakhs)

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 14 

 54 

 125 

 193 

 8 

 66 

 488 

 562 

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
 
136

26.  Other expenses

 Cost of hardware, software and support charges 

 Sub-contract charges 

 Rent 

 Power and fuel 

 Repairs and maintenance 

  Building 

  Others 

 Insurance 

 Communication costs 

 Printing and stationery 

 Travelling and conveyance 

 Rates and taxes 

 Advertisement and business promotion 

 Consultancy charges 

 Commission to directors

 Payments to auditors [refer note 26(i)] 

 Allowance for expected credit loss (net) 

 Directors sitting fees (refer note 30) 

 Bank Charges 

(` in Lakhs)

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 11 

 36 

 13 

 8 

 2 

 23 

 1 

 14 

 - 

 - 

 72 

 19 

 92 

 48 

 39 

 (23)

 66 

 1 

 422 

 8 

 8 

 11 

 15 

 6 

 24 

 8 

 16 

 10 

 79 

 91

 26 

 164 

 - 

 45 

 12 

 50 

 4 

 577 

26(i).   Payments to auditors (excluding goods and services tax): 

(` in Lakhs)

 As auditor 

   Audit fee 

   Tax audit fee 

 In other capacity 

   Other services (certification services) 

   Reimbursement of expenses 

27.  Leases

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 35 

 1 

 2 

 1 

 39 

 35 

 1 

 7 

 2 

 45 

During the year ended March 31, 2021, the Company had decided to shift from its earlier corporate office to a new premises in Bengaluru, 
India. Consequently, on account of the termination of lease agreement and in accordance with Ind AS 116 – ‘Lease’, the Company had written-
off the amortized value of existing right-of-use asset of ` 195 Lakhs and Lease liability of  ` 223 Lakhs determined till the completion of notice 
period and vacation of existing premises, and has recognized a net gain of ` 36 Lakhs as Exceptional Item.

On account of entering into the new lease agreement, the Company recognised a right-of-use asset of ` 50 Lakhs and lease liability of  ` 48 
Lakhs. The average incremental borrowing rate of 8.35% has been applied to lease liabilities recognised in the balance sheet at the date of 
commencement of the new lease.    

On application of Ind AS 116, the nature of expenses has changed from lease rent in previous periods to depreciation cost for the right-to-use 
asset, and finance cost for interest accrued on lease liability. 

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
27. Leases (contd.)

The details of the right-of-use asset held by the Company is as follows:

Gross Carrying Value

As at April 1, 2019

Additions 

Disposals

As at March 31, 2020

Additions

Disposals on termination of lease agreement

As at March 31, 2021

Accumulated Depreciation

As at April 1, 2019

Charge for the year

Disposals

As at March 31, 2020

Charge for the year

Disposals on termination of lease agreement

As at March 31, 2021

Net block

As at March 31, 2020

As at March 31, 2021

137

(` in Lakhs)

Total

 311 

 - 

 - 

 311 

 50 

 (311)

 50 

 66 

 - 

 66 

 54 

 (116) 

4 

 245 

 46 

Buildings

 311 

 - 

 - 

 311 

 50 

 (311)

 50

 66 

 - 

 66 

 54 

 (116)

 4 

 245 

 46 

The Company incurred ` 13 Lakhs for the year ended March 31, 2021 (March 31, 2020: ` 11 Lakhs) towards expenses relating to short-term 

leases and leases of low-value assets. 

Set out below are the carrying amounts of lease liabilities and the movements during the period:

Opening balance

Additions 

Interest on lease liabilities

Payments

On account of lease modification

Closing balance  

Current 

Non-current 

(` in Lakhs)

Year ended  

Year ended 

March 31, 2021

March 31, 2020

272

   48

 14

  (65)

 (223)

46

 11 

 35 

 326

-

 28

(82)

 -   

272

 82  

 190 

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
 
 
138

27. Leases (contd)

The following are the amounts recognised in statement of profit and loss: 

Depreciation expense of right-of-use assets

Interest expense on lease liabilities

Expense relating to short-term leases (included in other expenses)

Gain on termination of lease agreement *

Total amount recognised in statement of profit and loss

(` in Lakhs)

Year ended  

Year ended  

March 31, 2021

March 31, 2020

54

14

13

 (36)

45

66

28

11

 -   

105

*Represents gain arising on termination of the lease agreement of existing office premises in India.

The Company had total cash outflows for leases of ` 65 Lakhs for the year ended March 31, 2021 (March 31, 2020: ` 82 Lakhs). There are no  future cash outflows 

relating to leases that have not yet commenced. 

28.  Earnings/ (loss) per share

Basic earnings/ (loss) per share (EPS) amounts are calculated by dividing the profit/ (loss) for the year attributable to equity holders of the 
Company by the weighted average number of equity shares outstanding during the year.

Diluted  EPS  amounts  are  calculated  by  dividing  the  profit/  (loss)  attributable  to  equity  holders  of  the  Company  by  the  weighted  average 
number of equity shares outstanding during the year plus the weighted average number of equity shares that would be issued on conversion 
of all the dilutive potential equity shares into equity shares. 

Computation of basic and diluted EPS:

Nominal value per equity share  (` 5/- each w.e.f September 29, 2020 and ` 10 upto September 
28, 2020)

Profit/(loss) attributable to equity shareholders (` in Lakhs)

Weighted average number of equity shares (No. in Lakhs)*

    Basic

    Diluted

Earnings/(loss) per share (` per share)**

    Basic

    Diluted

Year ended  
March 31, 2021

Year ended  
March 31, 2020

 5 

 10 

 2,622 

 (20,588)

 5,406 

 5,513 

 0.49 

 0.48 

 5,452 

 5,452 

 (3.78)

 (3.78)

*The weighted average number of shares takes into account the weighted average effect of changes in treasury shares transactions during the year.

**Employee stock options outstanding as at March 31, 2021 are dilutive (March 31, 2020: anti-dilutive) and accordingly have been considered for the purpose of 

computing dilutive EPS.

29.  Segment reporting

Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating decision maker. The board 
of directors of the Company assesses the financial performance and position of the Company. The Chief Executive Officer has been identified 
as the chief operating decision maker.

The  Company  is  engaged  in  the  business  of  software  products  and  related  services,  which  are  monitored  as  a  single  segment 
by  the  Chief  Operating    Decision  Maker,  accordingly,  these,  in  the  context  of  Ind  AS  108  on  Operating  Segments  Reporting 

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
 
 
 
 
 
 
 
 
 
 
139

29.  Segment reporting (contd)

are  considered  to  constitute  one  segment  and  hence  the  Company  has  not  made  any  additional  segment  disclosures.  
The  Company’s  operations  spans  across  the  world  and  are  categorized  geographically  as  (a)  Americas,  (b)  EMEA  (c)  India  and  
(d) APAC. ‘Americas’ comprises the Company’s operations in North America, South America and Canada. ‘EMEA’ comprises the Company’s 
operations in Europe, Middle East and APAC comprises of the Company’s operations majorly in Singapore, Australia and Bangladesh. Customer 
relationships are driven based on customer domicile. 

Segment revenue by geographical location are as follows*:

Region

Americas

EMEA

India

APAC

(` in Lakhs)

Year ended 

Year ended 

March 31, 2021

March 31, 2020

 430 

 202 

 1,406 

 878 

 2,916 

 424 

 - 

 - 

 655 

 1,079 

 * Revenues by geographic area are based on the geographical location of the customer.

No external customer individually accounted for more than 10% of the total revenue of the Company during the years ended March 31, 2021 and March 31, 2020. 

Revenue from its subsidiaries accounts for more than 10% of the total revenues of the Company (refer note 30).

Non-current operating assets by geographical location are as follows**:

Region

India

Outside India

Total non-current operating assets

As at   

(` in Lakhs)

As at  

March 31, 2021

March 31, 2020

 874 

 - 

 874 

 1,424 

 - 

 1,424 

** Non-current operating assets includes Property, plant and equipment, Right-of-use assets, Other intangible assets and Balance with statutory/ government 

authorities and Prepaid expenses.

30.  Related party transactions

i. 

Related parties where control exists

Wholly owned subsidiaries 

Subex Americas Inc.

Subex (UK) Limited

Subex Technologies Limited

Subex Azure Holdings Inc.

Subex (Asia Pacific) Pte. Limited 

Subex Inc.

Subex Middle East (FZE)

Subex Assurance LLP

Subex Digital LLP

Subex Bangladesh Private Limited

Trust which is consolidated

Subex Employee Welfare and ESOP Benefit Trust 

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
 
 
140

30.  Related party transactions (contd.)

ii.  Related parties under Ind AS 24 and Companies Act, 2013

Key management personnel

Anil Singhvi 

Nisha Dutt  

Poornima Kamalaksh Prabhu 

George Zacharias 

Vinod Kumar Padmanabhan

Shiva Shankar Naga Roddam 

Venkatraman G S

G V Krishnakanth

Chairman, Non-Executive & Non-Independent Director (w.e.f June 18, 2020)

Chairman & Independent Director (upto June 17, 2020)

Independent Director

Independent Director 

Independent Director (w.e.f. May 13, 2019)

Managing Director & Chief Executive Officer 

Whole-time Director & Chief Operating Officer (w.e.f February 7, 2020)

Chief Financial Officer & Senior Vice President

Company Secretary & Compliance Officer 

iii.   Details of the transactions with the related parties during the year ended March 31, 2021:

A.   Transactions with wholly owned subsidiaries 

Income from software development, subcontracting and support services:

(` in Lakhs)

Year ended   

Year ended   

March 31, 2021

March 31, 2020

Subex Inc.

Subex (Asia Pacific) Pte. Limited 

Subex Assurance LLP (refer note 42)

Subex Digital LLP (refer note 42)

Marketing and support charges:

Subex Inc.

Subex (Asia Pacific) Pte. Limited 

Subex Assurance LLP (refer note 42)

Subex Digital LLP (refer note 42)

Employee Stock Option expenses allocated to:

Subex Assurance LLP

Subex Digital LLP

Reimbursement of expenses incurred by Subex Limited on behalf of its subsidiaries:

Subex (UK) Limited

Subex Assurance LLP

Subex Digital LLP

Subex (Asia Pacific) Pte. Limited 

Reimbursement of expenses incurred by the subsidiaries on behalf of Subex Limited:

Subex Assurance LLP

Subex (Asia Pacific) Pte. Limited 

Subex (UK) Limited

Subex Inc.

 430 

 878 

 1,331 

 75 

 2,714 

 516 

 - 

 131 

 4 

 651 

 121 

 17 

 138 

 1 

 56 

 3 

 18 

 78 

48

 3 

 - 

 1 

52

 424 

 655 

 - 

 - 

 1,079 

 528 

 2 

 - 

 - 

 530 

 84 

 10 

 94 

 - 

 106 

 10 

 16 

 132 

 17 

 15 

 1 

 1 

34

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-2130.  Related party transactions (contd.)

Drawings during the year from Limited Liability Partnership:

Subex Assurance LLP

Advance repaid by Trust

Subex Assurance LLP

Share of profit/ (loss) from Limited Liability Partnerships before exceptional items :

Subex Assurance LLP

Subex Digital LLP

Share of profit/(loss) from Subex Assurance LLP on account of :

Impairment of intangible assets and Investment in subsidiary

Net liabilities transferred from (refer note 42):

Subex Assurance LLP

Subex Digital LLP

B.   Transactions with key managerial personnel 

Salary and perquisites*

Vinod Kumar Padmanabhan **

Venkatraman G S **

G V  Krishnakanth **

Shiva Shankar Roddam**^

Dividend paid

Vinod Kumar Padmanabhan

Venkatraman G S

Shiva Shankar Roddam

Director sitting fees

Anil Singhvi 

Nisha Dutt  

Poornima Prabhu

George Zacharias

141

(` in Lakhs)

Year ended   

Year ended   

March 31, 2021

March 31, 2020

 2,600 

 2,600 

2

2

 4,628 

 (2,043)

 2,585 

 - 

-

445

21

 466

 1,772 

 1,772 

-

-

 3,878 

 (1,989)

 1,889 

 (16,808)

(16,808)

-

-

-

(` in Lakhs)

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 57 

 113 

 46 

 17 

 233 

2

2

1

5

 20 

 16 

 19 

 11 

 66 

 57 

 67 

 50 

 - 

 174 

-

-

-

-

 19 

 10 

 17 

 4 

 50 

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21142

30.  Related party transactions (contd.)

Commission payable***

Anil Singhvi

Nisha Dutt

Poornima Prabhu

George Zacharias

Year ended  

Year ended  

March 31, 2021

March 31, 2020

12

12

12

12

48

-

-

-

-

-

* The remuneration to the key managerial personnel does not include the provision/ accruals made on best estimate basis as they are determined for the Company 

as a whole.  

** During the year ended March 31, 2021, the Company has granted Nil ESOPs (March 31, 2020 : 4,00,000 ESOPs) to certain key management personnel under 

ESOP 2018 scheme. Of the aforesaid ESOPs, 3,60,000 (March 31, 2020 : Nil) options has been exercised during the year ended March 31, 2021. Refer note 33.

^  The Board at its meeting held on February 01, 2021, changed the employment agreement of Mr. Shiva Shankar Naga Roddam from Subex Assurance LLP to 

Subex Limited which is subject to the approval of the members at the Annual General Meeting of the Company.

*** Commission payable to Independent Directors and Non-Executive Director is subject to the approval of shareholders at the Annual General Meeting of the 

Company.

iv.   Details of balances receivable from and payable to related parties are as follows: 

(` in Lakhs)

As at  

As at  

March 31, 2021 

March 31, 2020

Balances receivable from and payable to wholly owned subsidiaries

Trade receivables

Subex Americas Inc. [Net of provision of ` 1,841 Lakhs (March 31, 2020: ` 1,841 Lakhs)]

Subex Inc. 

Subex (Asia Pacific) Pte. Limited [Net of provision of ` 33 Lakhs (March 31, 2020: ` 33 Lakhs)]

Subex Assurance LLP

Subex UK Limited

Subex Digital LLP

Trade payables

Subex (UK) Limited

Subex Inc. 

Subex (Asia Pacific) Pte. Limited

Subex Digital LLP

Subex Assurance LLP

Loans receivable

Subex Technologies Limited [Net of provision of ` 1,706 Lakhs (March 31, 2020:  ` 1,706 Lakhs)]

Current financial assets

Share of profit from investment in Subex Assurance LLP 

 - 

 250 

 65 

1,372 

 1 

 80 

 1,768 

 -   

 87 

 3 

 4 

 150 

 244 

 - 

 - 

 3,900 

 3,900 

 - 

 182 

 259 

 46 

 - 

 13 

 500 

 1 

 181 

 15 

 - 

 1 

 198 

 - 

 - 

 1,871 

 1,871 

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-2130.  Related party transactions (contd.)

Current financial liabilities

Share of loss from investment in Subex Digital LLP

Payable to related party 

Also, refer note 32(iii) for comfort letter given to subsidiaries.

143

As at  

As at  

March 31, 2021 

March 31, 2020

 6,395 

 2 

 6,397

 4,352 

 2 

 4,354

31.  Disclosure as per Regulation 34(3) and Regulation 53(f) read with Para A of Schedule V of the Securities 
and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015 of the listing 
agreement with the Stock Exchanges

Loans and advances given to wholly owned subsidiaries:

(` in Lakhs)

Particulars

As at March 31, 2021

As at March 31, 2020

Subex Technologies Limited*

Outstanding  

Maximum balance 

Outstanding  

Maximum balance 

Amount

outstanding during 

Amount

outstanding during 

the year

1,706

1,706

1,706

the year

1,706

1,706

1,706

* Loans and advances to Subex Technologies Limited is provided for as at March 31, 2021: ` 1,706 Lakhs (March 31, 2020: ` 1,706 Lakhs).

32. Contingent liabilities

Income tax demands [refer note (i)]

Service tax demands [refer note (ii)]

i.  

Income tax

(` in Lakhs)

As at  

As at  

March 31, 2021

March 31, 2020

 2,307 

 3,687 

 2,317 

 3,687 

The Company has received assessment orders in respect of each of the financial years 2010-11, 2013-14 and 2014-15, wherein certain 
adjustments were made to the taxable income in relation to various matters including adjustments in respect of transfer pricing under 
section 92CA of the Income Tax Act, 1961 and disallowances of certain expenditures. These demands are disputed by the management 
and the Company has filed appeals against these orders with various appellate authorities. The management, including its tax experts/ 
advisors, are of the view that the prices determined by it are at arm’s length, expenditures are deductible based on outcome of previous 
litigations, and is confident that its position will likely be upheld on ultimate resolution and will not have material adverse effect on the 
Company’s financial position and results of operations. With respect to the demands of Subex Limited, the Company has paid ` 995 
lakhs. 

ii.   Service tax

The Company has received demand order towards the service tax  on import of certain services and equivalent amount of penalties 
under the provisions of the Finance Act, 1994 along with the consequential interest during the period April 2006 to July 2009. These 
demands are disputed by the management and the Company has filed appeals against these orders with various appellate authorities. The 
management is of the view that the service tax is not applicable on those import of services, and is confident that the demands raised by 
the Assessing Officers are not tenable under law.

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
 
 
 
144

32. Contingent Liabilities (contd.)

iii.   The Company has issued comfort letter to provide continued financial support to its subsidiaries viz., Subex Americas Inc. and Subex 

Digital LLP. 

33. Employee stock options plans (‘ESOPs’)

The Company during the year 2005-2006 had established equity settled ESOP schemes of ESOP III. As per the schemes, the Compensation 
Committee grants the options to the employees deemed eligible by the Advisory Board constituted for the purpose. The options are granted at 
a price, which is not less than 85% of the average market price of the underlying shares based on the quotation on the Stock Exchange where 
the highest volume of shares are traded for 15 days prior to the date of grant. The shares granted vest over a period of 1 to 4 years and can be 
exercised over a maximum period of 3 years from the date of vesting.  

During the year 2018-2019, the Board of Directors and the shareholders of the Company approved “Subex Employees Stock Option Scheme 
– 2018” (referred to as the “ESOP Scheme 2018” or “ESOP - V” ) to be administered through Subex Employee Welfare and ESOP Benefit Trust 
(referred to as the “ESOP Trust”). The ESOP Trust is authorised to acquire shares of the Company through secondary market for providing such 
share-based payments to its employees. The ESOP Trust is consolidated in the standalone financial results of the Company and the shares 
reacquired and held by ESOP Trust are treated as treasury shares recognised at cost and deducted from other equity.  The ESOP trust held 
1,98,71,500 and 2,19,75,000 treasury shares as at March 31, 2021 and March 31, 2020, respectively.

The Nomination and Remuneration Committee of the Company in their meeting held on February 1, 2021 granted options 12,40,500 (March 
31, 2020: 1,28,00,000) under approved ESOP V scheme to the eligible employees. The shares granted vest over a period of 1 to 2 years and 
can be exercised over a maximum period of 2 years from the date of vesting. 

Employees stock options details as on the balance sheet date are:

Options outstanding at the beginning of the year

     ESOP – III

     ESOP – V

Exercised during the year

     ESOP – III

     ESOP – V

Granted during the year

     ESOP – III

     ESOP – V

Forfeited and expired during the year

     ESOP – III

     ESOP – V

Options outstanding at the end of the year

     ESOP – III

     ESOP – V

Options exercisable at the end of the year

     ESOP – III

     ESOP – V

2020-21

2019-20

Options (no.)

Weighted average 
exercise price per 
stock option (`)

Options (no.)

Weighted average 
exercise price per 
stock option (`)

 - 

 2,19,75,000 

-
 23,53,500 

-
 12,40,500 

 - 

 9,90,500 

-
 1,98,71,500 

-
 1,19,24,750 

 - 

 6.00 

-
 6.00 

-
 18.00 

 - 

 6.00 

-
 6.75 

-
 6.00 

 6,125 

 1,06,50,000 

-
 4,25,000 

-
 1,28,00,000 

 6,125 

 10,50,000 

-
 2,19,75,000 

-
 43,75,000 

 13.74 

 6.00 

-
 6.00 

-
 6.00 

 13.74 

 6.00 

-
 6.00 

-
 6.00 

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
 
 
 
145

33. Employee stock options plans (‘ESOPs’) (contd.)

Details of weighted average remaining contractual life and range of exercise prices for the options outstanding at the balance sheet 

date: 

Particulars

ESOP – III

ESOP – V

* considering vesting and exercise period

Fair value methodology

Weighted average remaining contractual 

Range of exercise prices (`)

life(years)*

2020-21
-
 2.16 

2019-20
-
 2.94 

2020-21
-
 6.00-18.00

2019-20
-
 6.00 

The key assumptions used in Black-Scholes model for calculating fair value of ESOP V during the year is as below:   

Particulars

Risk-free interest rate

Expected volatility of share

Expected life(years)

Dividend yield

Exercise Price

Weighted average fair value as on grant date (`)

March 31, 2021

March 31, 2020

6.12%

72.08%

2

1.88%

18.00

12.64

6.70%

41.00%

2

 -   

6.00

1.23

The expected life of stock options is based on historical data and current expectations and is not necessarily indicative of exercise patterns that may occur. The 

expected volatility reflects assumption that the historical volatility over a period similar to the life of the options is indicative of future trends, which may also not 

necessarily be the actual outcome.

34. Employee benefit plans

a)  Provident fund

The Company makes contributions for qualifying employees to Provident Fund which is defined contribution plan. Under the scheme, the 
Company is required to contribute a specified percentage of the payroll costs to fund the benefits.  The Company recognized ` 41 Lakhs 
(March 31, 2020: ` 20 Lakhs) for Provident Fund contributions. 

b)    Gratuity

The Company offers Gratuity benefits to employees, a defined benefit plan. Gratuity plan is governed by the Payment of Gratuity Act, 
1972. Under gratuity plan, every employee who has completed at least five years of service gets a gratuity on departure @15 days of last 
drawn salary for each completed year of service. The scheme is funded with an insurance company in the form of qualifying insurance 
policy.

The following tables set out the status of the gratuity plan:

Disclosure as per Ind AS 19

A.

Change in defined benefit obligation

Obligations at beginning of the year

Liability transfer [refer note 42]

Service cost

Interest cost

Benefits settled

Actuarial loss (through OCI)

Obligations at end of the year

As at   

(` in Lakhs)

As at  

March 31, 2021

March 31, 2020

 25 

151 

 10 

 1 

 (10)

 1 

 178 

 20 

 - 

 4 

 1 

 (21)

 21 

 25 

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
 
 
 
 
 
 
 
 
146

34. Employee benefit plans (contd.)

B.

Change in plan assets

Plan assets at beginning of the year, at fair value

Expected return on plan assets

Actuarial gain (through OCI)

Contributions

Benefits settled

Plan assets at the end of the year

Present value of defined benefit obligation at the end of the year

Fair value of plan assets at the end of the year

C.

Net liability recognised in the standalone balance sheet

D.

Expenses recognised in the standalone statement of profit and loss:

Service cost

Net gratuity cost

E.

Re-measurement gains/ (losses) in OCI

Actuarial (loss)/ gain  due to financial assumption changes

Actuarial (loss)/ gain due to experience adjustments

Actuarial (loss)/ gain  - return on plan assets greater than discount rate

Total expenses recognised through OCI

F.

Assumptions

Discount rate

Expected return on plan assets

Salary escalation*

Attrition rate

Retirement age

 19 

 1 

 1 

 25 

 (10)

 36 

 (178)

 36 

 (142)

 19 

 1 

 - 

 20 

 (21)

 19 

 (25)

 19 

 (6)

(` in Lakhs)

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 10 

 10 

 2 

 (3)

 1 

 -   

5.79%

6.41%

6.00%

18.00%

 60 years 

 4 

 4 

 - 

 (21)

 - 

 (21)

6.41%

7.30%

7.00%

18.00%

 60 years 

Assumptions regarding future mortality experience are set in accordance with the published statistics by Indian Assured Lives Mortality (2012-14) [March 31, 2020: 

Indian Assured Lives Mortality (2012-14)].

* The estimate of future salary increases considered, takes into account the inflation, seniority, promotion, increments and other relevant factors, benefit obligation 

such as supply and demand in the employment market. 

(` in Lakhs)

G.

Five years pay-outs

Year 1

Year 2

Year 3

Year 4

Year 5

After 5th Year

H.

Contribution likely to be made for the next one year

As at  

As at  

March 31, 2021

March 31, 2020

 26 

 26 

 24 

 22 

 20 

 119 

 26 

 3 

 3 

 3 

 3 

 3 

 20 

 3 

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
147

34. Employee benefit plans (contd.)

I.

The major categories of plan assets as a percentage of the fair value of total plan assets are as follows:

Investment with insurer

J. 

Sensitivity analysis 

Particulars

As at  

As at  

March 31, 2021

March 31, 2020

100%

100%

(` in Lakhs)

Year ended March 31, 2021

Year ended March 31, 2020

Effect of change in discount rate

 0.5% increase 

 0.5% decrease 

 0.5% increase 

 0.5% decrease 

Impact on defined benefit obligation increase/ (decrease)

 (3.74)

 3.91 

 (0.57)

 0.60 

Effect of change in salary

 1% increase 

 1% decrease 

 1% increase 

 1% decrease 

Impact on defined benefit obligation increase/ (decrease)

 7.02 

 (6.63)

 1.19 

 (1.11)

Effect of change in withdrawal assumption

 5% increase 

 5% decrease 

 5% increase 

 5% decrease 

Impact on defined benefit obligation increase/ (decrease)

 (3.29)

 3.33 

 (0.84)

 (1.01)

K.

The average duration of the defined benefit plan obligation at the end of the reporting period of gratuity is 5 years (March 31, 2020: 6 years).

35. Capital management

The Company’s objective for capital management is to maximize shareholder value, safeguard business continuity and support the growth 
of  the  Company.  The  Company  determines  the  capital  requirement  based  on  annual  operating  plans  and  long-term  and  other  strategic 
investment plans. The funding requirements are met through equity and operating cash flows generated. The Company does not have any 
long term debts hence there is no capital gearing ratio. Surplus fund has been invested into risk free highly liquid financial instruments.

36. Fair value hierarchy

The carrying value of financial instruments by categories is as follows:

Particulars

Financial assets measured at amortized cost

Share of profit in excess of drawings from Subex Assurance LLP*

Trade receivables*

Security deposits^

Loans and advances to employees*

Cash and cash equivalents and other balances with banks

Balance with banks

Earmarked balances with banks being unpaid dividend accounts#

Financial liabilities measured at amortized cost

Employee related liabilities*

(` in Lakhs)

As at 

As at 

March 31, 2021

March 31, 2020

 3,900 

 2,184 

 14 

 26 

 6,124 

 397 

-

 397 

 512 

 1,871 

 915 

 38 

 7 

 2,831 

 392 

-

 392 

 47 

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
 
148

36. Fair value hierarchy (contd.)

Particulars

Trade payables*

Payable to related party*

Share of Loss from investment in Subex Digital LLP*

Lease Liabilities^

As at 

As at 

March 31, 2021

March 31, 2020

 358 

 2 

 6,395 

 46 

 7,313 

 286 

 2 

 4,352 

 272 

 4,959 

* The carrying value of these accounts are considered to be the same as their fair value, due to their short term nature. Accordingly, these are classified as level 3 

of fair value hierarchy.

^ The fair value of these accounts was calculated based on cash flow discounted using a current lending/ borrowing rate, they are classified as level 3 fair value 

hierarchy due to inclusion of unobservable inputs including counterparty credit risk.

# Represents ` 6,159 of unpaid dividend which is presented as Nil due to rounding off.

37.  Financial risk management

The Company’s activities expose it to the following risks:

i.   Credit risk

ii.  Interest rate risk

iii. Liquidity risk

iv. Market risk

i.  Credit risk

Credit  risk  is  the  risk  that  counter  party  will  not  meet  its  obligations  under  a  financial  instruments  or  customer  contract  leading  to  a 
financial  loss.  The  Company  is  exposed  to  credit  risk  from  its  operating  activities  (primarily  trade  receivables)  and  from  its  financing 
activities including deposits with banks, investments, foreign exchange transactions and other financial instruments. 

a. Trade receivables 

Credit risk is managed by each business unit as per the Company’s established policy, procedures and control relating to customer credit 
risk management. Outstanding customer receivables are regularly monitored.

The impairment analysis is performed at each reporting date on an individual basis for major clients. In addition, a large number of minor 
receivables are grouped into homogeneous groups and assessed for impairment collectively. The maximum exposure to credit risk at the 
reporting date is the carrying value of each class of financial assets. The Company does not hold collateral as security.

b. Credit risk exposure

The Company’s credit period generally ranges from 30 - 180 days. The credit risk exposure of the Company is as below:

Particulars

Trade receivables

Total

The movement in credit loss allowance on customer balance is as follows :

Opening balance

Add/ (less): (Reversal)/ provision during the year

Less: Bad-debts written-off 

Add/ (less): Translation difference

Closing balance

As at  

(` in Lakhs)

As at 

March 31, 2021

March 31, 2020

 2,184 

 2,184 

As at  

 915 

 915 

(` in Lakhs)

As at  

March 31, 2021

March 31, 2020

 2,262 

 (15)

 -   

(8)   

 2,239 

 2,255 

 12 

 (18)

 13 

 2,262 

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
 
 
149

37.  Financial risk management (contd.)

c. Other financial assets and deposits with banks

Credit  risk  is  limited,  as  the  Company  generally  invests  in  deposits  with  banks  with  high  credit  ratings  assigned  by  international  and 
domestic credit rating agencies. Counter-party credit limits are reviewed by the Company periodically and the limits are set to minimise 
the concentration of risks and therefore mitigate financial loss through counterparty’s potential failure to make payments.

ii.  

Interest rate risk 
Interest rate risk is the risk that the fair value of future cash flows of a financial instrument will fluctuate due to changes in market interest 
rates. The Company does not have any debt outstanding as at March 31, 2021 and as at March 31, 2020. Also, the Company’s investments 
are primarily in fixed rate interest bearing investments. Hence, the Company is not significantly exposed to interest rate risk.

iii.  Liquidity risk

The Company’s principal sources of liquidity are cash and cash equivalents and the cash flow that is generated from operations. The 
Company  believes  that  the  cash  and  cash  equivalents  is  sufficient  to  meet  its  current  requirements.  Accordingly  no  liquidity  risk  is 
perceived.

The break-up of cash and cash equivalents and deposits is as below: 

Particulars

Cash and cash equivalents

As at 

(` in Lakhs)

As at 

March 31, 2021

March 31, 2020

 397 

 397 

 392 

 392 

The table below summarises the maturity profile of the Company’s financial liabilities at the reporting date. The amounts are based on 
contractual undiscounted payments.

Particulars

As at March 31, 2021
Trade payables
Lease Liability*
Other financial liabilities

As at March 31, 2020
Trade payables
Lease Liability*
Other financial liabilities

On demand

0-180 Days

181-365 Days More than 365 Days

 - 
 - 
 - 
 - 

 50 
 - 
 - 
 50 

 355 
 6 
 6,909 
 7,270 

 232 
 41 
 4,401 
 4,674 

 3 
 6 
 - 
 9 

 4 
 41 
 - 
 45 

 - 
 45 
 - 
 45 

 - 
 243 
 - 
 243 

(` in Lakhs)

Total

 358 
 57 
 6,909 
 7,324

 286 
 325 
 4,401 
 5,012 

*Includes future cash outflow toward estimated interest on lease liabilities.

iv.  Market risk

Foreign  currency  risk  is  the  risk  that  the  fair  value  or  future  cash  flows  of  an  exposure  will  fluctuate  because  of  changes  in  foreign 
exchange rates. The Company’s exchange risk arises from its foreign operations, foreign currency revenues and expenses. The Company 
has exposures to United States Dollars (‘USD’), Singapore Dollars (‘SGD’), and other currencies. The Company’s exposure to the risk of 
changes in foreign exchange rates relates primarily to the Company’s operating activities and financing activities.

March 31, 2021 

Particulars

Financial assets

Trade receivables

Total financial assets

Financial liabilities

Trade payables

Total financial liabilities

Net financial assets/ (liabilities)

Denominated currency

SGD

Others

 65 

 65 

 3 

 3 

 62 

 - 

 - 

 -   

 - 

 - 

USD

 463 

 463 

 87 

 87 

 376 

(` in Lakhs)

Total

 528 

 528 

 90 

 90 

 438 

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
150

37.  Financial risk management (contd.)

March 31, 2020 

Particulars

Financial assets

Trade receivables

Total financial assets

Financial liabilities

Trade payables

Total financial liabilities

Net financial assets/ (liabilities)

Sensitivity analysis 

Denominated currency

USD

 392 

 392 

 182 

 182 

 210 

SGD

 259 

 259 

 15 

 15 

 244 

Others

 1 

 1 

 1 

 1 

 - 

(` in Lakhs)

Total

 652 

 652 

 198 

 198 

 454 

Every 1% appreciation or depreciation in the respective foreign currencies against functional currency of the Company would cause the 
profit before exceptional items in proportion to revenue of the Company to decrease or increase respectively by 0.15% (March 31, 2020: 
0.42%).

38.  As per section 135 of The Company’s Act, 2013, a Corporate Social Responsibility (‘CSR’) committee has been formed by Subex Limited. 
The primary function of the Committee is to assist the Board of Directors in formulating the CSR policy and review the implementation 
and progress of the same from time to time. The CSR Policy focuses on creating opportunities for the disadvantaged with emphasis on 
persons with disabilities. During the year ended March 31, 2021, considering losses incurred in past years, the Company does not have 
the obligation to incur expenses in relation to CSR.  

39. The Company has entered into ‘International transactions’ with ‘Associated Enterprises’ which are subject to Transfer Pricing regulations in 
India. The Company is in the process of carrying out transfer pricing study for the year ended March 31, 2021 in this regard, to comply with 
the requirements of the Income Tax Act, 1961. The Management of the Company, is of the opinion that such transactions with Associated 
Enterprises are at arm’s length and hence in compliance with the aforesaid legislation. Consequently, this will not have any impact on the 
standalone financial statements, particularly on account of tax expense and that of provision for taxation.

40. During the previous year ended March 31, 2020, the Company entered into settlement agreement with former MD & CEO and former COO 
of the company in respect of long drawn litigation wherein certain claims were made against the Company. In terms of the settlement 
agreement, the Company paid an amount of ` 820 Lakhs (net of ` 234 Lakhs recoverable from such ex-employees). Accordingly, the 
aforesaid litigation is amicably settled.

41.  The  Company  has  considered  internal  and  certain  external  sources  of  information  including  economic  forecasts,  budgets  required 
to  meet  performance  obligations  and  likely  delays  on  contractual  commitments,  upto  the  date  of  approval  of  these  standalone  Ind 
AS  financial  statements,  in  determining  the  possible  impact  from  the  COVID-19  pandemic.  The  Company  has  used  the  principles  of 
prudence in applying judgements, estimates and assumptions and based on the current estimates, the Company expects to fully recover 
the  carrying  amount  of  its  assets.  The  impact  of  the  global  health  pandemic  may  be  different  from  that  estimated  as  at  the  date  of 
approval of these standalone Ind AS financial statements and the Company will continue to closely monitor any material changes to its 
assessment of economic impact of COVID- 19 pandemic.

42.  With  effect  from  January  1,  2021,  the  Company  has  carried  out  strategic  re-organization  and  decided  to  centralize  certain  key  Sales 
and Business support functions, to drive better efficiency of scale and overall operations. Accordingly, all such employees in sales and 
business support functions from other group entities in India have been transferred to the Company.

Pursuant to the above re-organisation, common costs pertaining to sales and business support function amounting to ` 1,406 Lakhs 
(including ` 422 Lakhs up for the period from April 01, 2020 to December 31, 2020) has been recovered by the Company with an agreed 
mark-up from other group entities and is reflected under revenue from operations. Similarly, an amount of ` 135 Lakhs (including ` 117 
Lakhs for the period from April 01, 2020 to December 31, 2020) has been charged to the Company by other group entities and is reflected 
under marketing and support charges. Also, due to above re organisation, net liabilities of ` 445 Lakhs and ` 21 Lakhs has been transferred 
to the Company from Subex Assurance LLP and Subex Digital LLP respectively.

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
151

43. The Code on Social Security, 2020 (‘Code’) relating to employee benefits during employment and post-employment benefits received 
Presidential assent in September 2020. The Code has been published in the Gazette of India. However, the date on which the Code will 
come into effect has not been notified and the final rules/interpretation have not yet been issued. The Company will assess the impact of 
the Code when it comes into effect and will record any related impact in the period the Code becomes effective.

As per our report of even date 

For and on behalf of the Board of Directors 

For S.R. Batliboi & Associates LLP 
Chartered Accountants 
ICAI Firm registration number: 101049W/E300004 

per Rajeev Kumar 
Partner 
Membership No.: 213803 

Place: Bengaluru, India
Date: May 17, 2021 

Vinod Kumar Padmanabhan 
Managing Director & CEO 
DIN : 06563872 
Place: Bengaluru, India 

Venkatraman G S 
Chief Financial Officer 
Place: Bengaluru, India 

Date: May 17, 2021

Anil Singhvi   
Chairman, Non- Executive & Non-Independent Director   
DIN : 00239589
Place: Mumbai, India

G V Krishnakanth  
Company Secretary  
Place: Bengaluru, India

NOTES TO THE STANDALONE FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
152

FORM AOC 1

(Information in respect of each Subsidiary to be presented with amounts in ` Lakhs)

Sl.No

1

2

3

4

5

6

7

8

9

Name of the Subsidiary

Subex (Asia 

Subex (UK) 

Subex  

Subex Inc.

Subex  

Subex  

Subex  

Subex  

Subex  

Pacific) Pte. 

Ltd.

Americas 

Technologies 

Middle East 

Bangladesh  

Assurance 

Digital LLP

Ltd.

Inc.

Ltd.***

(FZE)

Pvt Ltd.

LLP

Reporting Period of the 

March 31, 

March 31, 

March 31, 

March 31, 

March 31, 

March 31, 

March 31, 

March 31, 

March 31, 

Subsidiary Concerned

Reporting Curency

2021

SGD

2021

GBP

2021

USD

2021

USD

2021

INR

2021

AED

Exchange Rate as on the 

 54.35 

 100.75 

 73.11 

 73.11 

 1 

 19.91 

2021

BDT

 0.84 

2021

INR

 1 

2021

INR

 1 

last date of relevant financial 

year in the case of foreign 

subsidiaries

Share Capital/ Partners Capital

 3,986 

 41 

 49,806 

 -   

Reserve & Surplus

 (3,490)

 7,898 

 (50,138)

 (1,643)

Total Assets

Total Liabilities

Investments

Turnover*

Profit/ (loss) before Taxation

Profit/ (loss) after Taxation

Proposed Dividend

%of Shareholding**

 2,276 

 1,780 

 -   

 12,773 

 4,834 

 4,482 

 704 

 1,037 

 -   

 2,548 

 4,190 

 -   

 3,892 

 20,881 

 1,024 

 9,346 

 (262)

 (347)

 -   

 2,835 

 2,487 

 -   

 33 

 (10)

 -   

 597 

 534 

 -   

 500 

 (485)

 79 

 64 

 -   

 -   

 (4)

 (4)

 -   

 27 

 42 

 2,934 

 2,865 

 -   

 -   

 48,655 

 (4,526)

 (49)

 867 

 917 

 -   

 59,269 

 10,614 

 -   

 20,691 

 -   

 1,639 

 6,165 

 -   

 2,374 

 266 

 32,697 

 1,401 

120

(67)

 -   

8

(57)

 -   

 6,675 

 (2,043)

 4,628 

 (2,043)

 -   

 -   

100%

100%

100%

100%

100%

100%

100%

100%

100%

Date of Acquisition/ 

"June 23,  

"June 23, 

"April 1, 

"June 23, 

"March 28, 

"March 25, 

"February 

"April 05, 

"April 05, 

Incorporation

2006"

2006"

2007"

2006"

2005"

2015"

13, 2020"

2017"

2017"

* Turnover Includes Intercompany Transactions.

**Including % of holding either directly or indirectly through subsidiaries.

*** Represents non-operating Company.

For and on behalf of the Board of Directors

Vinod Kumar Padmanabhan 

Managing Director & CEO 

DIN : 06563872 

Place: Bengaluru, India 

Venkatraman G S 

Chief Financial Officer 

Place: Bengaluru, India 

Date: May 17, 2021

Anil Singhvi

Chairman, Non- Executive & Non-Independent Director

DIN : 00239589

Place: Mumbai, India

G V Krishnakanth

Company Secretary

Place: Bengaluru, India

Subex Annual Report 2020-21153

CONSOLIDATED 
F I N A N C I A L 
S T A T E M E N T S

Subex Annual Report 2020-21154

INDEPENDENT AUDITOR’S REPORT
To the Members of Subex Limited

Report on the Audit of the Consolidated Ind AS Financial Statements

Opinion

We  have  audited  the  accompanying  consolidated  Ind  AS  financial 
statements of Subex Limited (hereinafter referred to as “the Holding 
Company”), its subsidiaries (the Holding Company and its subsidiaries 
together referred to as “the Group”), comprising of the Consolidated 
Balance Sheet as at March 31, 2021, the Consolidated Statement of 
Profit  and  Loss,  including  other  comprehensive  income/(loss),  the 
Consolidated Cash Flow Statement and the Consolidated Statement 
of  Changes  in  Equity  for  the  year  then  ended,  and  notes  to  the 
consolidated  Ind  AS  financial  statements,  including  a  summary  of 
significant  accounting  policies  and  other  explanatory  information 
(hereinafter  referred  to  as  “the  consolidated  Ind  AS  financial 
statements”).

In  our  opinion  and  to  the  best  of  our  information  and  according 
to  the  explanations  given  to  us,  the  aforesaid  consolidated  Ind  AS 
financial statements give the information required by the Companies 
Act, 2013, as amended (“the Act”) in the manner so required and give 
a  true  and  fair  view  in  conformity  with  the  accounting  principles 
generally accepted in India, of the consolidated state of affairs of the 
Group as at March 31, 2021, their consolidated profit including other 
comprehensive income/(loss), their consolidated cash flows and the 
consolidated statement of changes in equity for the year ended on 
that date.

Basis for Opinion

We  conducted  our  audit  of  the  consolidated  Ind  AS  financial 
statements  in  accordance  with  the  Standards  on  Auditing  (SAs),as 
specified under section 143(10) of the Act. Our responsibilities under 
those Standards are further described in the ‘Auditor’s Responsibilities 
for the Audit of the Consolidated Ind AS Financial Statements’ section 

of our report. We are independent of the Group in accordance with 
the ‘Code of Ethics’ issued by the Institute of Chartered Accountants 
of  India  together  with  the  ethical  requirements  that  are  relevant  to 
our audit of the financial statements under the provisions of the Act 
and  the  Rules  thereunder,  and  we  have  fulfilled  our  other  ethical 
responsibilities in accordance with these requirements and the Code 
of  Ethics.  We  believe  that  the  audit  evidence  we  have  obtained  is 
sufficient and appropriate to provide a basis for our audit opinion on 
the consolidated Ind AS financial statements.

Key Audit Matters

Key audit matters are those matters that, in our professional judgment, 
were  of  most  significance  in  our  audit  of  the  consolidated  Ind  AS 
financial  statements  for  the  financial  year  ended  March  31,  2021. 
These  matters  were  addressed  in  the  context  of  our  audit  of  the 
consolidated Ind AS financial statements as a whole, and in forming 
our opinion thereon, and we do not provide a separate opinion on 
these  matters.  For  each  matter  below,  our  description  of  how  our 
audit addressed the matter is provided in that context. 

We  have  determined  the  matters  described  below  to  be  the  key 
audit  matters  to  be  communicated  in  our  report.  We  have  fulfilled 
the responsibilities described in the Auditor’s responsibilities for the 
audit of the consolidated Ind AS financial statements section of our 
report, including in relation to these matters. Accordingly, our audit 
included the performance of procedures designed to respond to our 
assessment of the risks of material misstatement of the consolidated 
Ind AS financial statements. The results of audit procedures performed 
by us, including those procedures performed to address the matters 
below, provide the basis for our audit opinion on the accompanying 
consolidated Ind AS financial statements.

Key audit matters

How our audit addressed the key audit matter

Revenue recognition(as described in note 22 of the consolidated Ind AS financial statements)

The  Group  derives  its  revenue  primarily  from  sale,  implementation  and 

customization of its proprietary license and related managed/support services. 

Our  audit  approach  consisted  of  testing  of  the  design  and  operating 
effectiveness of the internal controls and substantive testing as follows:

Revenue  from  contracts  with  customers  is  recognized  by  the  Group  in 

accordance  with  the  requirements  of  Ind  AS  115,  Revenue  from  Contracts 

with Customers (“Ind AS 115”), which involves certain key judgements relating 

to  identification  of  distinct  performance  obligations,  determination  of  the 

transaction price, allocation of transaction price to the identified performance 

obligations  especially  to  license  fees,  the  appropriateness  of  the  basis  used 

to measure revenue recognized over time or at a point in time.Accordingly, 

revenue recognition has been identified as a key audit matter.

(i)  We  evaluated  the  design  of  internal  controls  and  tested  the  operating 
effectiveness of the internal control over revenue recognition;

(ii)  We  performed  following  procedures  on  a  sample  of  revenue  contracts, 
selected on a test check basis:

 Read and identified the distinct performance obligations in these contracts 
and  compared  these  performance  obligations  with  those  identified  and 
recorded;

 Read the terms of the contracts and tested the determination of the transaction 
price 
including  any  variable  consideration.  Also,  tested  management’s 
evaluation of the stand-alone selling price for each performance obligation;

 Tested the basis used by the management to measure revenue recognized 
over time or at a point in time as per the requirements of Ind AS 115;

Subex Annual Report 2020-21155

(iii)  Tested  evidence  of  license  delivery  and  customer  acceptance  and 
performed cut-off procedures; 

(iv)  In  respect  of  fixed  price  contracts,  we  assessed  the  efforts  incurred  with 
estimated  efforts  to  identify  significant  variations  and  reasons  and  to  test 
whether  those  variations  have  been  considered  in  estimating  the  remaining 
efforts to complete the contract; and

(v) We assessed the disclosures in the consolidated Ind AS financial statements.

Impairment assessment of Goodwill (as described in note 5 of the consolidated Ind AS financial statements)

As  at  March  31,  2021,  the  Group’s  net  goodwill  balance  amounts  to  
` 34,409 lakhs pertaining to two cash generating units (‘CGUs’) ie: Revenue 
Management Solutions (‘RMS’) and Data Integrity Management (‘DIM’).

To  assess  if  there  is  an  impairment  of  the  carrying  value  of  goodwill, 
management conducts impairment tests at CGU level to which the goodwill 
is  allocated,  annually  or  whenever  changes  in  circumstances  or  events 
indicate that, the carrying amount of such goodwill may not be recoverable. 
An impairment loss is recognized if the recoverable amount is lower than the 
carrying value.

The  recoverable  amount  of  the  CGU  is  estimated  by  calculating  the  value 
in use of the CGU to which goodwill is allocated by discounting future cash 
flows based on future business plans which are reviewed and approved by the 
Board of Directors of the Holding Company.

This is a key audit matter as the testing of goodwill impairment is complex and 
involves significant judgement. The key assumptions involved in impairment 
tests  are  projected  revenue  growth,  operating  margins,  discount  rates  and 
terminal growth.

Our audit procedures include the following:

(i)  We  evaluated  the  Group’s  internal  controls  over  its  annual  impairment 
assessment and key assumptions applied such as revenue growth, operating 
margins, discount rates and terminal growth rates;

(ii) We obtained the valuation assessment from the management and assessed 
the key assumptions used; 

(iii)  We  assessed  the  recoverable  value  headroom  by  performing  sensitivity 
testing of key assumptions used;

(iv) We tested the arithmetical accuracy of the impairment models used; 

(v) We discussed potential changes in key drivers as compared to previous year 
/ actual performance with management in order to evaluate whether the inputs 
and assumptions used in the cash flow forecasts were suitable; and

(vi)  We  assessed  the  disclosures  made  in  the  consolidated  Ind  AS  financial 
statements.

Evaluation of key tax matters(as described in note 32 of the consolidated Ind AS financial statements)

The  Group  operates  in  multiple  jurisdictions  and  is  subject  to  periodic 
challenges by local tax authorities on a range of tax matters during the normal 
course of business including transfer pricing and indirect tax matters. These 
involve significant judgment by the Group to determine the possible outcome 
of  the  uncertain  tax  positions,  consequently  having  an  impacton  related 
accounting  and  disclosures  in  the  consolidated  financial  statements,  which 
have been a matter of significance during the audit and hence considered as 
a key audit matter.

Our audit procedures include the following:

(i) We obtained an understanding and assessed the internal control environment 
relating  to  the  identification,  recognition  and  measurement  of  provisions  for 
disputes and disclosures of contingent liabilities in relation to tax;

(ii) We obtained confirmation from management’s expert on ongoing litigations 
along  with  risk  assessment  and    assessed  the  independence,  objectivity  and 
competence of the management expert;

(iii) We obtained details of tax assessments, demands issued by tax authorities, 
orders/notices received with respect to other litigations from the management;

(iv) We evaluated and challenged assumptions made by the Group in estimating 
the current and deferred tax balances;

(v)  We  involved  tax  specialists  to  review  the  status  of  tax  assessments  and 
management’s  position  in  relation  to  on-going  disputes  regarding  likelihood 
assessment of exposure carried out by the management; and

(vi) We assessed the adequacy disclosures in the consolidated Ind AS financial 
statements.

Subex Annual Report 2020-21156

Other Information

The  Holding  Company’s  Board  of  Directors  is  responsible  for  the 
other information. The other information comprises the information 
included in the Management Discussion and Analysis, Board’s report 
including  annexures,  Business  Responsibility  Report  and  Report  on 
Corporate Governance (hereinafter together referred to as “reports”), 
but  does  not  include  the  consolidated  Ind  AS  financial  statements 
and our auditor’s report thereon.

Our  opinion  on  the  consolidated  Ind  AS  financial  statements  does 
not cover the other information and we will not express any form of 
assurance conclusion thereon.

In  connection  with  our  audit  of  the  consolidated  Ind  AS  financial 
statements,  our  responsibility  is  to  read  the  other  information 
identified above when it becomes available and, in doing so, consider 
whether  such  other  information  is  materially  inconsistent  with  the 
consolidated Ind AS financial statements or our knowledge obtained 
in the audit or otherwise appears to be materially misstated.If, based 
on the work we have performed, we conclude that there is a material 
misstatement of this other information, we are required to report that 
fact. We have nothing to report in this regard.

Responsibilities  of  Management  and  Those  Charged  with 
Governance for the Consolidated Ind AS Financial Statements

The  Holding  Company’s  Board  of  Directors  is  responsible  for  the 
preparation and presentation of these consolidated Ind AS financial 
statements in terms of the requirements of the Act that give a true 
and  fair  view  of  the  consolidated  financial  position,  consolidated 
financial performance including other comprehensive income/(loss), 
consolidated cash flows and consolidated statement of changes in 
equity  of  the  Group  in  accordance  with  the  accounting  principles 
generally  accepted  in  India,  including  the  Indian  Accounting  
Standards  (Ind  AS)  specified  under  section  133  of  the  Act  read 
with  the  Companies  (Indian  Accounting  Standards)  Rules,  2015, 
as  amended.  The  respective  Board  of  Directors  of  the  companies 
included in the Group are responsible for maintenance of adequate 
accounting  records  in  accordance  with  the  provisions  of  the  Act 
for safeguarding of the assets of the Group and for preventing and 
detecting frauds and other irregularities; selection and application of 
appropriate  accounting  policies;  making  judgments  and  estimates 
that  are  reasonable  and  prudent;  and  the  design,  implementation 
and  maintenance  of  adequate  internal  financial  controls,  that  were 
operating effectively for ensuring the accuracy and completeness of 
the accounting records, relevant to the preparation and presentation 
of the consolidated Ind AS financial statements that give a true and 
fair  view  and  are  free  from  material  misstatement,  whether  due  to 
fraud or error, which have been used for the purpose of preparation 
of the consolidated Ind AS financial statements by the Directors of 
the Holding Company, as aforesaid.

In  preparing  the  consolidated  Ind  AS  financial  statements,  the 
respective Board of Directors of the Companies included in the Group 
are responsible for assessing the ability of the Group to continue as 
a going concern, disclosing, as applicable, matters related to going 
concern  and  using  the  going  concern  basis  of  accounting  unless 
management  either  intends  to  liquidate  the  Group  or  to  cease 
operations, or has no realistic alternative but to do so.

Those Charged with Governance are also responsible for overseeing 
the financial reporting process of the Group.

Auditor’s Responsibilities for the Audit of the Consolidated Ind AS 
Financial Statements

Our  objectives  are  to  obtain  reasonable  assurance  about  whether 
the consolidatedInd AS financial statements as a whole are free from 
material  misstatement,  whether  due  to  fraud  or  error,  and  to  issue 
an auditor’s report that includes our opinion. Reasonable assurance 
is  a  high  level  of  assurance,  but  is  not  a  guarantee  that  an  audit 
conducted  in  accordance  with  SAs  will  always  detect  a  material 
misstatement when it exists. Misstatements can arise from fraud or 
error and are considered material if, individually or in the aggregate, 
they  could  reasonably  be  expected  to  influence  the  economic 
decisions  of  users  taken  on  the  basis  of  these  consolidated  Ind  AS 
financial statements.

As part of an audit in accordance with SAs, we exercise professional 
judgment and maintain professional skepticism throughout the audit. 
We also:

• 

Identify  and  assess  the  risks  of  material  misstatement  of  the 
consolidated Ind AS financial statements, whether due to fraud 
or  error,  design  and  perform  audit  procedures  responsive  to 
those  risks,  and  obtain  audit  evidence  that  is  sufficient  and 
appropriate  to  provide  a  basis  for  our  opinion.  The  risk  of  not 
detecting a material misstatement resulting from fraud is higher 
than for one resulting from error, as fraud may involve collusion, 
forgery, 
intentional  omissions,  misrepresentations,  or  the 
override of internal control. 

•  Obtain an understanding of internal control relevant to the audit 
in order to design audit procedures that are appropriate in the 
circumstances.  Under  section  143(3)(i)  of  the  Act,  we  are  also 
responsible for expressing our opinion on whether the Holding 
Company has adequate internal financial controls with reference 
to financial statements in place and the operating effectiveness 
of such controls.

• 

Evaluate  the  appropriateness  of  accounting  policies  used 
and  the  reasonableness  of  accounting  estimates  and  related 
disclosures made by management. 

•  Conclude  on  the  appropriateness  of  management’s  use  of 
the  going  concern  basis  of  accounting  and,  based  on  the 
audit  evidence  obtained,  whether  a  material  uncertainty  exists 
related to events or conditions that may cast significant doubt 
on  the  ability  of  the  Group  to  continue  as  a  going  concern. 
If  we  conclude  that  a  material  uncertainty  exists,  we  are 
required to draw attention in our auditor’s report to the related 
disclosures  in  the  consolidated  Ind  AS  financial  statements  or, 
if such disclosures are inadequate, to modify our opinion. Our 
conclusions are based on the audit evidence obtained up to the 
date of our auditor’s report. However, future events or conditions 
may cause the Group to cease to continue as a going concern. 

• 

Evaluate  the  overall  presentation,  structure  and  content  of 
the  consolidatedInd  AS  financial  statements,  including  the 
disclosures,  and  whether  the  consolidated  Ind  AS  financial 
statements represent the underlying transactions and events in 
a manner that achieves fair presentation. 

•  Obtain  sufficient  appropriate  audit  evidence  regarding  the 
financial information of the entities or business activities within 

Subex Annual Report 2020-21157

(e)  On  the  basis  of  the  written  representations  received  from  the 
directors of the Holding Company and its Subsidiary Company 
incorporated in India as on  March 31, 2021, taken on record by 
the Board of Directors of the Holding Company and its Subsidiary 
Company  incorporated  in  India,  none  of  the  directors  of  the 
Holding Company and its Subsidiary Company incorporated in 
India, is disqualified as on March 31, 2021 from being appointed 
as a director in terms of Section 164 (2) of the Act;

(f)  With  respect  to  the  adequacy  and  the  operating  effectiveness 
of  the  internal  financial  controls  with  reference  to  these 
consolidated  Ind  AS  financial  statements  of  the  Holding 
Company  and  its  Subsidiary  Company  incorporated  in  India, 
refer to our separate Report in “Annexure 1” to this report;

(g) 

In  our  opinion,  the  managerial  remuneration  for  the  year 
ended March 31, 2021, has been paid / provided by the Holding 
Company and its Subsidiary Company incorporated in India to 
their directors in accordance with the provisions of section 197 
read with Schedule V to the Act; and

(h)  With respect to the other matters to be included in the Auditor’s 
Report in accordance with Rule 11 of the Companies (Audit and 
Auditors)  Rules,  2014,  as  amended,  in  our  opinion  and  to  the 
best of our information and according to the explanations given 
to us:

i. 

ii. 

The consolidated Ind AS financial statements disclose the 
impact  of  pending  litigations  on  its  consolidated  financial 
position  of  the  Group  in  its  consolidatedInd  AS  financial 
statements  –  Refer  Note  32  to  the  consolidatedInd  AS 
financial statements; 

The Group did not have any material foreseeable losses in 
long-term  contracts  including  derivative  contracts  during 
the year ended March 31, 2021; and

iii.  There  were  no  amounts  which  were  required  to  be 
transferred to the Investor Education and Protection Fund 
by  the  Holding  Company  and  its  Subsidiary  Company 
incorporated in India during the year ended March 31, 2021.

For S.R. Batliboi & Associates LLP 
Chartered Accountants
ICAI Firm registration number: 101049W/E300004 

per Rajeev Kumar
Partner
Membership number: 213803
UDIN: 21213803AAAABR4289 

Place of Signature: Bengaluru
Date: May 17, 2021

the Group of which we are the independent auditors, to express 
an opinion on the consolidated Ind AS financial statements. We 
are responsible for the direction, supervision and performance 
of the audit of the financial statements of such entities included 
in the consolidated Ind AS financial statements of which we are 
the independent auditors.

We communicate with those charged with governance of the Holding 
Company  and  such  other  entities  included  in  the  consolidated  Ind 
AS  financial  statements  of  which  we  are  the  independent  auditors 
regarding,  among  other  matters,  the  planned  scope  and  timing 
of  the  audit  and  significant  audit  findings,  including  any  significant 
deficiencies in internal control that we identify during our audit.

We  also  provide  those  charged  with  governance  with  a  statement 
that we have complied with relevant ethical requirements regarding 
independence,  and  to  communicate  with  them  all  relationships 
and  other  matters  that  may  reasonably  be  thought  to  bear  on  our 
independence, and where applicable, related safeguards.

From the matters communicated with those charged with governance, 
we  determine  those  matters  that  were  of  most  significance  in  the 
audit of the consolidatedInd AS financial statements for the financial 
year ended March 31, 2021and are therefore the key audit matters. 
We  describe  these  matters  in  our  auditor’s  report  unless  law  or 
regulation precludes public disclosure about the matter or when, in 
extremely rare circumstances, we determine that a matter should not 
be communicated in our report because the adverse consequences 
of  doing  so  would  reasonably  be  expected  to  outweigh  the  public 
interest benefits of such communication.

Report on Other Legal and Regulatory Requirements

As  required  by  Section  143(3)  of  the  Act,  we  report,  to  the  extent 
applicable, that:

(a)  We  have  sought  and  obtained  all  the 

information  and 
explanations  which  to  the  best  of  our  knowledge  and  belief 
were  necessary  for  the  purposes  of  our  audit  of  the  aforesaid 
consolidated Ind AS financial statements;

(b) 

In  our  opinion,  proper  books  of  account  as  required  by  law 
relating  to  preparation  of  the  aforesaid  consolidation  of  the 
financial statements have been kept so far as it appears from our 
examination of those books and reports of the other auditors;

(c)  The Consolidated Balance Sheet, the Consolidated Statement of 
Profit and Loss including the Statement of Other Comprehensive 
Income/(Loss),  the  Consolidated  Cash  Flow  Statement  and 
Consolidated Statement of Changes in Equity dealt with by this 
Report are in agreement with the books of account maintained 
for  the  purpose  of  preparation  of  the  consolidated  Ind  AS 
financial statements;

(d) 

In  our  opinion,  the  aforesaid  consolidated  Ind  AS  financial 
statements  comply  with  the  Accounting  Standards  specified 
under  Section  133  of  the  Act,  read  with  Companies  (Indian 
Accounting Standards) Rules, 2015, as amended;

Subex Annual Report 2020-21158

Annexure to the Independent Auditor’s Report of even date on the Consolidated Ind AS Financial Statements 
of Subex Limited

Report on the Internal Financial Controls under Clause (i) of Sub-
section 3 of Section 143 of the Companies Act, 2013 (“the Act”)

In  conjunction  with  our  audit  of  the  consolidated  Ind  AS  financial 
statements  of  Subex  Limited 
(hereinafter  referred  to  as  the 
“Holding  Company”)as  of  and  for  the  year  ended  March  31,  2021, 
we  have  audited  the  internal  financial  controls  with  reference  to 
consolidated  Ind  AS  financial  statements  of  the  Holding  Company 
and its Subsidiary Company(the Holding Company and its Subsidiary 
Company together referred to as “the Group”), which are companies 
incorporated in India, as of that date. 

Management’s Responsibility for Internal Financial Controls 

The respective Board of Directors of the Holding Company and its 
Subsidiary  Company,  which  are  companies  incorporated  in  India, 
are  responsible  for  establishing  and  maintaining  internal  financial 
controls  based  on  the  internal  control  over  financial  reporting 
criteria  established  by  the  Holding  Company  and  its  Subsidiary 
Company considering the essential components of internal control 
stated in the Guidance Note on Audit of Internal Financial Controls 
Over  Financial  Reporting  issued  by  the  Institute  of  Chartered 
Accountants of India(‘ICAI’). These responsibilities include the design, 
implementation  and  maintenance  of  adequate  internal  financial 
controls  that  were  operating  effectively  for  ensuring  the  orderly 
and  efficient  conduct  of  its  business,  including  adherence  to  the 
respective  Company’s  policies,  the  safeguarding  of  its  assets,  the 
prevention  and  detection  of  frauds  and  errors,  the  accuracy  and 
completeness of the accounting records, and the timely preparation 
of  reliable  financial  information,  as  required  under  the  Companies 
Act, 2013. 

Auditor’s Responsibility

Our responsibility is to express an opinion on the Holding Company’s 
internal  financial  controls  with  reference  to  these  consolidated  Ind 
AS financial statements based on our audit. We conducted our audit 
in accordance with the Guidance Note on Audit of Internal Financial 
Controls  Over  Financial  Reporting  (the  “Guidance  Note”)  and  the 
Standards on Auditing specified under section 143(10) of the Act, to 
the extent applicable to an audit of internal financial controls, both, 
issued  by  ICAI.  Those  Standards  and  the  Guidance  Note  require 
that  we  comply  with  ethical  requirements  and  plan  and  perform 
the  audit  to  obtain  reasonable  assurance  about  whether  adequate 
internal  financial  controls  with  reference  to  these  consolidated  Ind 
AS financial statements was established and maintained and if such 
controls operated effectively in all material respects.

Our audit involves performing procedures to obtain audit evidence 
about the adequacy of the internal financial controls with reference 
to these consolidated Ind AS financial statements and their operating 
effectiveness. Our audit of internal financial controls with reference 

to  consolidated  Ind  AS  financial  statements  included  obtaining  an 
understanding of internal financial controls with reference to these 
consolidated  Ind  AS  financial  statements,  assessing  the  risk  that  a 
material weakness exists, and testing and evaluating the design and 
operating  effectiveness  of  internal  control  based  on  the  assessed 
risk.  The  procedures  selected  depend  on  the  auditor’s  judgement, 
including the assessment of the risks of material misstatement of the 
financial statements, whether due to fraud or error. 

We believe that the audit evidence we have obtained is sufficient and 
appropriate to provide a basis for our audit opinion on the internal 
financial  controls  with  reference  to  these  consolidated  Ind  AS 
financial statements.

Meaning  of  Internal  Financial  Controls  With  Reference  to  these 
Consolidated Ind AS Financial Statements

A  Company’s  internal  financial  control  with  reference  to  these 
consolidated  Ind  AS  financial  statements  is  a  process  designed  to 
provide  reasonable  assurance  regarding  the  reliability  of  financial 
reporting  and  the  preparation  of  financial  statements  for  external 
in  accordance  with  generally  accepted  accounting 
purposes 
principles. A Company’s internal financial control with reference to 
these consolidated Ind AS financial statements includes those policies 
and procedures that (1) pertain to the maintenance of records that, 
in reasonable detail, accurately and fairly reflect the transactions and 
dispositions  of  the  assets  of  the  company;  (2)  provide  reasonable 
assurance  that  transactions  are  recorded  as  necessary  to  permit 
preparation  of  financial  statements  in  accordance  with  generally 
accepted accounting principles, and that receipts and expenditures of 
the company are being made only in accordance with authorisations 
of  management  and  directors  of  the  Company;  and  (3)  provide 
reasonable  assurance  regarding  prevention  or  timely  detection  of 
unauthorised acquisition, use, or disposition of the Company’s assets 
that could have a material effect on the financial statements.

Inherent Limitations of Internal Financial Controls With Reference 
to Consolidated Ind AS Financial Statements

Because of the inherent limitations of internal financial controls with 
reference to these consolidated Ind AS financial statements, including 
the  possibility  of  collusion  or  improper  management  override  of 
controls,  material  misstatements  due  to  error  or  fraud  may  occur 
and  not  be  detected.  Also,  projections  of  any  evaluation  of  the 
internal  financial  controls  with  reference  to  these  consolidated  Ind 
AS financial statements to future periods are subject to the risk that 
the  internal  financial  controls  with  reference  to  these  consolidated 
Ind  AS  financial  statements  may  become  inadequate  because  of 
changes  in  conditions,  or  that  the  degree  of  compliance  with  the 
policies or procedures may deteriorate.

Subex Annual Report 2020-21159

Opinion

In our opinion, the Holding Company and its Subsidiary Company, 
which  are  companies  incorporated  in  India,  have,  maintained  in  all 
material respects, adequate internal financial controls with reference 
to these consolidated Ind AS financial statements and such internal 
financial controls with reference to these consolidated Ind AS financial 

statements were operating effectively as at March 31,2021, based on 
the  internal  control  over  financial  reporting  criteria  established  by 
the  Holding  Company  and  its  Subsidiary  Companyconsidering  the 
essential components of internal control stated in the Guidance Note 
issued by the ICAI.

For S.R. Batliboi & Associates LLP 
Chartered Accountants
ICAI Firm registration number: 101049W/E300004 

per Rajeev Kumar
Partner
Membership number: 213803
UDIN: 21213803AAAABR4289

Place of Signature: Bengaluru
Date: May 17, 2021

Subex Annual Report 2020-21160

CONSOLIDATED BALANCE SHEET  
as at March 31, 2021

ASSETS

Non-current assets

Property, plant and equipment

Right-of-use assets

Goodwill on consolidation

Other intangible assets

Financial assets

Loans

Other balances with banks

Income tax assets (net)

Deferred tax assets

Other non-current assets

Current assets

Financial assets

Loans

Trade receivables

Cash and cash equivalents

Other balances with banks

Other financial assets

Other current assets

Total assets

EQUITY AND LIABILITIES

Equity

Equity share capital

Other equity

Total equity

Liabilities

Non-current liabilities

Financial liabilities

Lease Liabilities

Provisions

Deferred tax liabilities (net)

(` in Lakhs)

Notes

As at  

As at  

March 31, 2021

March 31, 2020

3

28

5

4

6

7

11

12

13

6

8

9

7

10

13

14

15

28

19

20

 1,177 

 1,962 

 34,409 

 -   

 300 

 39 

 3,479 

 125 

 -   

 434 

 4,424 

 34,409 

 3 

 533 

 189 

 3,305 

 262 

 267 

 41,491 

 43,826 

 220 

 9,215 

 14,294 

 379 

 6,428 

 639 

 31,175 

72,666

 28,100 

 26,755 

 54,855 

 1,575 

 275 

 6,289 

 8,139 

 104 

 9,206 

 9,043 

 67 

 5,264 

 588 

 24,272 

 68,098

 56,200 

 (4,661)

 51,539 

 3,458 

 355 

 3,774 

 7,587 

Subex Annual Report 2020-21 
 
 
CONSOLIDATED BALANCE SHEET (contd.)
as at March 31, 2021

Current liabilities

Financial liabilities

 Borrowings

Lease Liabilities

Trade payables

- total outstanding dues of micro enterprises and small enterprises

- total outstanding dues of creditors other than micro enterprises and small enterprises

Other financial liabilities

Other current liabilities

Provisions

Income tax liabilities (net)

Total liabilities

Total equity and liabilities

161

(` in Lakhs)

Notes

As at  

As at  

March 31, 2021

March 31, 2020

41

28

16

16

17

18

19

21

 584 

 420 

 66 

 1,245 

 3,045 

 2,935 

 791 

 586 

 9,672 

 17,811 

 -   

 1,409 

 41 

 1,605 

 2,212 

 2,342 

 649 

 714 

 8,972 

 16,559 

 72,666 

 68,098 

Corporate information and significant accounting policies

 1 & 2 

The accompanying notes are an integral part of the consolidated financial statements

As per our report of even date 

For and on behalf of the Board of Directors 

For S.R. Batliboi & Associates LLP 
Chartered Accountants 
ICAI Firm registration number: 101049W/E300004 

per Rajeev Kumar 
Partner 
Membership No.: 213803 

Place: Bengaluru, India 
Date: May 17, 2021 

Vinod Kumar Padmanabhan 
Managing Director & CEO 
DIN : 06563872 
Place: Bengaluru, India 

Venkatraman G S 
Chief Financial Officer 
Place: Bengaluru, India 

Date: May 17, 2021

Anil Singhvi   
Chairman, Non- Executive & Non-Independent Director  
DIN : 00239589
Place: Mumbai, India

G V Krishnakanth  
Company Secretary  
Place: Bengaluru, India

Subex Annual Report 2020-21 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
162

CONSOLIDATED STATEMENT OF PROFIT AND LOSS 
for the year ended March 31, 2021

Notes

Year ended  

Year ended  

March 31, 2021

March 31, 2020

(` in Lakhs)

1

Income

Revenue from operations

Other income

Total income

2

Expenses

Employee benefits expense

Finance costs

Depreciation and amortization expense

Exchange fluctuation loss/(gain) (net)

Other expenses

Total expenses

Profit before exceptional items and tax expense (1-2)

Exceptional items

Gain on termination of lease agreement

Provision for service tax receivable

Impairment of goodwill

Provision no longer required written back

Provision for claim settlement

Total exceptional items

Net profit/ (loss) before tax expense (3+4)

Tax expense (net):

Current tax charge

Provision for MAT credit

Provision - foreign withholding taxes (net) 

Deferred tax charge (net)

Net profit/ (loss) for the year (5-6)

Other comprehensive income/ (loss) ('OCI'), net of tax expense

Items that will be reclassified subsequently to profit or loss:

Net exchange gain on translation of foreign operations

Items that will not be reclassified subsequently to profit or loss:

Re-measurement loss on defined benefit plans

Total comprehensive income/ (loss)

3

4

5

6

7

8

22

23

24

25

26

27

28

13

5

42

21

12

21

21

34

 37,203 

 474 

 37,677

 19,720 

 296 

 1,378 

 989 

 6,644 

 29,027 

 8,650 

 554 

 (267)

 -   

 -   

 -   

 287 

 8,937 

 696 

 - 

 399 

 2,670 

 3,765 

 5,172 

 636 

 (12)

 624 

 36,498 

 563 

37,061

 17,454 

 477 

 1,508 

 (887)

 10,513 

 29,065 

 7,996 

 - 

 (31,473)

 761 

 (1,054)

 (31,766)

 (23,770)

 117 

 425 

 754 

 1,849 

 3,145 

 (26,915)

 5 

 (34)

 (29)

9

Total comprehensive income/ (loss) for the year attributable to equity holders of the  

Company (7+8)

10

Earnings/ (loss)  per equity share [of ` 5/- each w.e.f September 29, 2020 and ` 10/- upto 

29

September 28, 2020) (March 31, 2020 : ` 10)]  

Basic (`)

Diluted (`)

Corporate information and significant accounting policies

 1 & 2 

The accompanying notes are an integral part of the consolidated financial statements

As per our report of even date 

For and on behalf of the Board of Directors

 5,796 

 (26,944)

 0.96 

 0.94 

 (4.94)

 (4.94)

For S.R. Batliboi & Associates LLP 
Chartered Accountants 
ICAI Firm registration number: 101049W/E300004 

Vinod Kumar Padmanabhan 
Managing Director & CEO 
DIN : 06563872 
Place: Bengaluru, India 

Anil Singhvi   
Chairman, Non- Executive & Non-Independent Director     
DIN : 00239589
Place: Mumbai, India

per Rajeev Kumar 
Partner 
Membership No.: 213803 

Place: Bengaluru, India 
Date: May 17, 2021 

Venkatraman G S 
Chief Financial Officer 
Place: Bengaluru, India 

G V Krishnakanth  
Company Secretary  
Place: Bengaluru, India

Date: May 17, 2021

Subex Annual Report 2020-21 
 
 
 
 
 
 
 
CONSOLIDATED STATEMENT OF CHANGES IN EQUITY 
for the year ended March 31, 2021

A.  Equity share capital (refer note 14):

163

Equity shares of ` 5 each w.e.f  September 29, 2020 and ` 10 each upto September 28, 2020, issued,  
subscribed and fully paid-up

As at April 1, 2019

Issued during the year 

As at March 31, 2020

Issued during the year

Adjustment pursuant to Capital reduction order

As at March 31, 2021

B. Other equity (refer note 15): 

Particulars

As at April 1, 2019
Less: Loss for the year
Less: Transition impact of Ind AS 116 - Leases, net of tax
Less: Other comprehensive income/ (loss)
Less: Equity shares purchased by Subex Employee 
Welfare and Employee Stock Option Plan (“ESOP”) 
Benefit Trust
Add: Share based expenses (refer note 33)
Add/(less): On account of exercise of stock options
As at March 31, 2020
Add: Profit for the year
Add/(less): Other comprehensive income/ (loss)
Less: Equity shares purchased by Subex Employee 
Welfare and Employee Stock Option Plan ("ESOP") 
Benefit Trust
Add: Share based expenses (refer note 33)
Add/(less): On account of exercise of stock options
Add/(less): On account of vested options lapsed during 
the year
Add/(less): Adjustment pursuant to Capital reduction 
order (refer note 14)
Less: Dividends [refer note 15(a)]
As at March 31, 2021

No.

` in Lakhs

 56,20,02,935 

 -   

 56,20,02,935 

-

-

 56,20,02,935 

 56,200 

 -   

 56,200 

-

 (28,100)

 28,100 

(` in Lakhs)

Attributable to equity holders of the Company

Reserves and Surplus

OCI

Total

Securities 

General 

Employee 

Surplus/

Treasury 

Exchange 

premium

reserve

stock 

(deficit)

Shares

reserve on 

options 

in the 

reserve

statement 

consolidation

 26,705 
 - 
 - 
 - 
 - 

 - 
 7 
 26,712 
 - 
 - 
 - 

 - 
 33 
 - 

 (10,301)

 1,780 
 -   
 - 
 - 
 - 

 - 
 - 
 1,780 
 - 
 - 
 - 

 - 
 - 
 3 

 - 

of profit 

and loss

 7,563 
 (26,915)
 (442)
 (34)
 - 

 - 
 - 
 (19,828)
 5,172 
 (12)
 - 

 (645)
 - 
 - 
 - 
 (611)

 - 
 23 
 (1,233)
 - 
 - 
 (22)

 - 
 - 
 - 

 - 
 134 
 - 

 18 
 -   
 - 
 - 
 - 

 101 
 (5)
 114 
 - 
 - 
 - 

 147 
 (26)
(3) 

 - 

 38,401 

 - 

 (12,211)
 -   
 - 
 5 
 - 

 - 
 - 
 (12,206)
 - 
 636 
 - 

 - 
 - 
 - 

 - 

 - 
 16,444 

 - 
 1,783 

 - 
 232 

 (2,746)
 20,987 

 - 
 (1,121)

 - 
 (11,570)

 23,210 
 (26,915)
 (442)
 (29)
 (611)

 101 
 25 
 (4,661)
 5,172 
 624 
 (22)

 147
 141 
- 

 28,100 

 (2,746)
 26,755 

Corporate information and significant accounting policies (refer notes 1 & 2)

The accompanying notes are an integral part of the consolidated financial statements

As per our report of even date 

For and on behalf of the Board of Directors

For S.R. Batliboi & Associates LLP 
Chartered Accountants 
ICAI Firm registration number: 101049W/E300004 

per Rajeev Kumar 
Partner 
Membership No.: 213803 

Place: Bengaluru, India 
Date: May 17, 2021 

Vinod Kumar Padmanabhan 
Managing Director & CEO 
DIN : 06563872 
Place: Bengaluru, India 

Venkatraman G S 
Chief Financial Officer 
Place: Bengaluru, India 

Date: May 17, 2021

Anil Singhvi   
Chairman, Non- Executive & Non-Independent Director     
DIN : 00239589
Place: Mumbai, India

G V Krishnakanth  
Company Secretary  
Place: Bengaluru, India

Subex Annual Report 2020-21   
 
 
 
   
164

CONSOLIDATED  STATEMENT OF CASH FLOWS 
for the year ended March 31, 2021

(A)

Operating activities

 Profit/(loss) before tax expense

Adjustments to reconcile profit/ (loss) before tax expense to net cash flows:

Depreciation of property, plant and equipment and right-of-use assets

Amortization of intangible assets 

Gain on disposal of property, plant and equipment (net)

Interest income (including fair value changes)

Finance costs (including fair value changes)

Allowance for expected credit losses

Expense on share based payment

Gain on termination/ modification of  lease agreement

Provision for service tax receivable

Provision no longer required written back

Advance recoverable written-off

Impairment of goodwill

Net foreign exchange differences

Operating profit before working capital changes

Working capital adjustments:

(Increase)/ decrease in loans

(Increase)/ decrease in trade receivables

(Increase)/ decrease in other financial assets

(Increase)/ decrease in other assets

Increase/ (decrease) in trade payables

Increase/ (decrease) in other financial liabilities

Increase/ (decrease) in other current liabilities

Increase/ (decrease) in provisions

Income tax paid (including TDS, net of refund)

Net cash flows from operating activities

(B)

Investing activities

Purchase of property, plant and equipment

Proceeds from sale of property, plant and equipment

Movement in margin money deposit (net)

Purchase of treasury shares by ESOP trust

Interest received

Net cash flows used in investing activities

(` in Lakhs)

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 8,937 

 (23,770)

 1,375 

 3 

 (4)

 (374)

 296 

 (153)

 147

 (554)

 267 

 - 

 - 

 - 

 721

 10,661 

 299 

 (63)

 (1,010)

 (43)

 (437)

 573 

 514 

 5 

 10,499 

 (1,404)

 9,095 

 (862)

 7 

 (154)

 (22)

 309 

 (722)

 1,503 

 5 

 -   

 (156)

 477 

 289 

 101 

 (6)

 - 

 (761)

 234 

 31,473 

 (744)

 8,645 

 52 

 (181)

 (718)

 (2)

 643 

 (669)

 328 

 (17)

 8,081 

 (1,457)

 6,624 

 (353)

 -   

 426 

 (611)

 108 

 (430)

Subex Annual Report 2020-21 
165

CONSOLIDATED  STATEMENT OF CASH FLOWS  (Contd.)
for the year ended March 31, 2021

(C)

Financing activities

Proceeds from exercise of ESOP 

Proceeds from borrowings (refer note 41)

Interest paid

Repayment of Lease liability

Payment of dividends [refer note 15(a)]

Net cash flows used in financing activities

(D)

Net increase in cash and cash equivalents (A+B+C)

Net foreign exchange difference on cash and cash equivalents

Cash and cash equivalents at the beginning of the year

(E)

Cash and cash equivalents at year end (refer note 9) 

Corporate information and significant accounting policies (refer notes 1 & 2)

The accompanying notes are an integral part of the consolidated financial statements

As per our report of even date 

For and on behalf of the Board of Directors 

For S.R. Batliboi & Associates LLP 
Chartered Accountants 
ICAI Firm registration number: 101049W/E300004 

per Rajeev Kumar 
Partner 
Membership No.: 213803 

Place: Bengaluru, India 
Date: May 17, 2021 

Vinod Kumar Padmanabhan 
Managing Director & CEO 
DIN : 06563872 
Place: Bengaluru, India 

Venkatraman G S 
Chief Financial Officer 
Place: Bengaluru, India 

Date: May 17, 2021

(` in Lakhs)

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 141 

 600 

 (271)

 (931)

 (2,746)

 (3,207)

 5,166 

 85 

 9,043 

 14,294 

 25 

 - 

 (452)

 (907)

 - 

 (1,334)

 4,860 

 236 

 3,947 

 9,043 

Anil Singhvi   
Chairman, Non- Executive &Non-Independent Director   
DIN : 00239589
Place: Mumbai, India

G V Krishnakanth  
Company Secretary  
Place: Bengaluru, India

Subex Annual Report 2020-21 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
166

1.  Corporate information

in USA, UK, Canada, Australia, Italy, UAE and Saudi Arabia.

Subex Limited (“the Company” or “Subex” or “holding company” 
or “parent company”) a public limited company incorporated in 
1994,  is  a  leading  global  provider  of  Operations  and  Business 
to  communication  service 
(“OSS/BSS”) 
Support  Systems 
providers (“CSPs”) worldwide in the Telecom industry.

transformation, 

subscriber-centric 

The Company pioneered the concept of a Revenue Operations 
Centre (“ROC”) – a centralized approach that sustains profitable 
growth  and  financial  health  for  the  CSPs  through  coordinated 
operational control. Subex’s product portfolio powers the ROC 
and  its  best-in-class  solutions  enable  new  service  creation, 
operational 
fulfilment, 
provisioning  automation,  data  integrity  management,  revenue 
assurance,  cost  management, 
fraud  management  and 
interconnect/ inter-party settlement. Subex also offers a scalable 
Managed  Services  Program.  The  CSPs  achieve  competitive 
advantage through Business Optimization and Service Agility and 
improve their operational efficiency to deliver enhanced service 
experiences to their subscribers. The Company has its registered 
office in Bengaluru and operates through its subsidiaries in India, 
USA, UK, Singapore, Canada, Bangladesh and UAE and branches 

Effective  November  1,  2017,  the  Company  has  restructured 
its  business  by  way  of  transfer  of  its  Revenue  Maximisation 
Solutions and related businesses (“RMS business”) and the Subex 
Secure  and  Analytics  solutions  and  related  businesses  (“Digital 
business”)  to  its  subsidiaries,  Subex  Assurance  LLP  (“SA  LLP”) 
and Subex Digital LLP (“SD LLP”) (together referred to as “LLPs”), 
respectively,  hereinafter  referred  to  as  the  “Restructuring”  to 
achieve amongst other aspects, segregation of the Company’s 
business  into  separate  verticals  to  facilitate  greater  focus  on 
each  business  vertical,  higher  operational  efficiencies,  and  to 
enhance  the  Company’s  ability  to  enter  into  business  specific 
partnerships and attract strategic investors at respective business 
levels, with an overall objective of enhancing shareholder value. 

These  consolidated  financial  statements  for  the  year  ended 
March 31, 2021 comprise financial statements of Subex Limited 
and  its  subsidiaries  (collectively  hereafter  referred  to  as  “the 
Group”).

These  consolidated  financial  statements  for  the  year  ended 
March 31, 2021 are approved by the Board of Directors on May 
17, 2021.

Following subsidiaries have been considered in the preparation of the consolidated financial statements:

Name of the subsidiary

Subex Americas Inc.

Subex Inc.

Subex (Asia Pacific) Pte. Limited

Subex (UK) Limited 

Subex Middle East, FZE 

Subex Technologies Limited *

Subex Azure Holdings Inc. *

Subex Assurance LLP 

Subex Digital LLP 

Subex Bangladesh Private Limited

Country of 

incorporation

% of holding and voting power  

either directly or indirectly through 

subsidiaries as at

March 31, 2021

March 31, 2020

Canada

United States of 

America

Singapore

United Kingdom

United Arab 

Emirates

India

United States of 

America

India

India

Bangladesh

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

100

* Represents non-operating companies.
All the above subsidiaries are under the same management and are engaged in the same principle activities as the holding company.

Subex  Limited  is  the sponsoring entity of Employee Stock Option Plan  (‘ESOP’) trust. Management  of the Company  can  appoint  and 
remove the trustees and provide funding to the trust for buying the shares. Basis assessment by the management, it believes that the 
ESOP trust is controlled by the Company and accordingly Subex Employee Welfare and ESOP Benefit Trust is consolidated [refer note 
2(p) and note 33].

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21167

2.  Significant accounting policies

Consolidation procedure:

a.  Basis of preparation

The  consolidated  financial  statements  of  the  Group  have 
been  prepared  and  presented  in  accordance  with  accounting 
principles  generally  accepted 
Indian 
Accounting Standards (Ind AS) specified under Section 133 of the 
Companies Act, 2013 read with Companies (Indian Accounting 
Standards) Rules, 2015 (as amended from time to time).

including 

India 

in 

The  consolidated  financial  statements  have  been  prepared  on 
a  historical  cost  basis,  except  for  certain  financial  instruments 
which  are  measured  at  fair  value  at  the  end  of  each  reporting 
period, as explained further in the accounting policies below. 

The consolidated financial statements are presented in INR (“`”) 
and  all  the  values  are  rounded  off  to  the  nearest  Lakhs  (INR 
00,000) except when otherwise indicated.

b.  Basis of consolidation

The  consolidated  financial  statements  comprise  the  financial 
statements of the Company and its subsidiaries as at March 31, 
2021 as disclosed in Note 1. Control exists when the parent has:

• 

• 

• 

Power over the investee (i.e. existing rights that give it the 
current ability to direct the relevant activities of the investee)

Exposure or rights, to variable returns from its involvement 
with the investee, and 

The  ability  to  use  its  power  over  the  investee  to  affect  its 
returns.

The  Group  re-assesses  whether  or  not  it  controls  an  investee 
if  facts  and  circumstances  indicate  that  there  are  changes  to 
one  or  more  of  the  three  elements  of  control.  Consolidation 
of  a  subsidiary  begins  when  the  Group  obtains  control  over 
the subsidiary and ceases when the Group loses control of the 
subsidiary. Assets, liabilities, income and expenses of a subsidiary 
acquired  or  disposed  of  during  the  year  are  included  in  the 
consolidated financial statements from the date the Group gains 
control until the date the Group ceases to control the subsidiary. 

than 

Consolidated  financial  statements  are  prepared  using  uniform 
accounting  policies  for  like  transactions  and  other  events  in 
similar circumstances. If a member of the group uses accounting 
policies  other 
the  consolidated 
those  adopted 
financial  statements  for  like  transactions  and  events  in  similar 
circumstances, appropriate adjustments are made to that group 
member’s  financial  statements  in  preparing  the  consolidated 
financial  statements  to  ensure  conformity  with  the  group’s 
accounting policies.

in 

The financial statements of all entities used for the purpose of 
consolidation are drawn up to same reporting date as that of the 
parent company, i.e., year ended on March 31, 2021. 

i.  Combine like items of assets, liabilities, income, expenses 
and cash flows of the parent with those of its subsidiaries. 
For  this  purpose,  income  and  expenses  of  the  subsidiary 
are  based  on  the  amounts  of  the  assets  and  liabilities 
recognised in the consolidated financial statements at the 
acquisition date.

ii.  Offset  (eliminate)  the  carrying  amount  of  the  parent’s 
investment  in  each  subsidiary  and  the  parent’s  portion 
of  equity  of  each  subsidiary.  The  excess  of  cost  to  the 
Company  of  its  investments  in  the  subsidiary  companies 
over  its  share  of  equity  of  the  subsidiary  companies,  at 
the date on which the investment in the subsidiaries were 
made, is recognised as ‘Goodwill’ being an intangible asset 
in the consolidated financial statements and is tested for an 
impairment on an annual basis. On the other hand, where 
the share of equity in the subsidiary companies as on the 
date of investment is in excess of cost of investments of the 
Company, it is recognised as ‘Capital Reserve’ and shown 
in  ‘Other  Equity’,  in  the  consolidated  financial  statements. 
The ‘Goodwill’ is determined separately for each subsidiary 
company  and  such  amounts  are  not  set  off  between 
different entities.

iii.  Eliminate  in  full  intragroup  assets  and  liabilities,  income, 
expenses and cash flows relating to transactions between 
entities  of  the  group  (profits  or  losses  resulting  from 
intragroup transactions that are recognised in assets, such 
as inventory and fixed assets, are eliminated in full). 

iv.  The ESOP Trust is consolidated in the standalone financial 
statements  of  the  Company  and  the  shares  purchased 
and held by ESOP Trust are treated as treasury shares and 
recognised at cost and deducted from other equity. Refer 
note 2(p).

Profit  or  loss  and  each  component  of  other  comprehensive 
income (OCI) are attributed to the equity holders of the parent 
company.

c.  Use of estimates, assumptions and judgements

The  preparation  of  the  consolidated  financial  statements  in 
conformity  with  Ind  AS  requires  the  management  to  make 
estimates, judgements and assumptions that affect the reported 
amounts  of  assets  and  liabilities,  the  disclosure  of  contingent 
assets  and  liabilities  on  the  date  of  the  consolidated  financial 
statements and the reported amounts of revenues and expenses 
for  the  year  reported.  Actual  results  could  differ  from  those 
estimates.  Estimates  and  underlying  assumptions  are  reviewed 
on  an  ongoing  basis.  Revisions  to  accounting  estimates  are 
recognised  in  the  year  in  which  the  estimates  are  revised  and 
future periods are affected.

The Group has considered internal and certain external sources 
of information including economic forecasts, budgets required 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21168

to meet performance obligations and likely delays on contractual 
commitments, upto the date of approval of these consolidated 
Ind AS financial statements, in determining the possible impact 
from the COVID-19 pandemic. The group has used the principles 
of prudence in applying judgements, estimates and assumptions 
and based on the current estimates, the group expects to fully 
recover  the  carrying  amount  of  its  assets.  The  impact  of  the 
global  health  pandemic  may  be  different  from  that  estimated 
as at the date of approval of these consolidated Ind AS financial 
statement and the Group will continue to closely monitor any 
material  changes  to  its  assessment  of  economic  impact  of 
COVID-19 pandemic.

Key  source  of  estimation  of  uncertainty  as  at  the  date  of 
consolidated financial statements, which may cause a material 
adjustment  to  the  carrying  amounts  of  assets  and  liabilities 
within the next financial year, is in respect of the following:

Revenue recognition

The  Group  uses  the  percentage  of  completion  method  in 
accounting for revenue from implementation and customisation 
projects. Use of the percentage of completion method requires 
the Group to estimate the completed efforts as a proportion of 
the  total  efforts.  Efforts  have  been  used  to  measure  progress 
towards  completion  as  there  is  a  direct  relationship  between 
input  and  productivity.  Provisions  for  estimated  losses,  if  any, 
on  uncompleted  contracts  are  recorded  in  the  year  in  which 
such losses become probable based on the expected contract 
estimates at the reporting date.

Impairment of non-financial assets

Impairment exists when the carrying value of an asset or cash 
generating unit (“CGU”) exceeds its recoverable amount, which 
is the higher of its fair value less costs of disposal and its value 
in use. The fair value less costs of disposal calculation is based 
on  available  data  from  binding  sales  transactions,  conducted 
at  arm’s  length,  for  similar  assets  or  observable  market  prices 
less  incremental  costs  for  disposing  of  the  asset.  The  value 
in  use  calculation  is  based  on  a  discounted  cash  flow  (“DCF”) 
model.  The  cash  flows  are  derived  from  the  budget  for  future 
years and do not include restructuring activities that the Group 
is not yet committed to or significant future investments that will 
enhance the asset’s performance of the CGU being tested. The 
recoverable amount is sensitive to the discount rate used for the 
DCF model as well as the expected future cash-inflows and the 
growth  rate  used  for  extrapolation  purposes.  These  estimates 
are most relevant to goodwill recognized by the Group. The key 
assumptions used to determine the recoverable amount for the 
different CGUs, are disclosed and further explained in note 5.

Impairment of financial assets

In accordance with Ind AS 109, the Group assesses impairment 
of  financial  assets  (‘Financial  instruments’)  and  recognises 
expected  credit  losses,  which  are  measured  through  a  loss 

allowance.

The  Group  provides  for  impairment  of  trade  receivables  and 
unbilled  revenue  based  on  assumptions  about  risk  of  default 
and expected timing of collection. The Group uses judgement 
in  making  these  assumptions  and  selecting  inputs  to  the 
impairment  calculation,  based  on  the  Group’s  past  history, 
customer’s  creditworthiness,  existing  market  conditions  as 
well as forward looking estimates at the end of each reporting 
period. Also, refer note 2(j).

Defined benefit plans

The  cost  of  the  defined  benefit  gratuity  plan  and  other  post-
employment  benefits  and  the  present  value  of  the  gratuity 
obligation  is  determined  using  actuarial  valuation.  An  actuarial 
valuation  involves  making  various  assumptions  that  may  differ 
from  actual  developments  in  the  future.  These  include  the 
determination of the discount rate, future salary increases and 
mortality rates. Due to the complexities involved in the valuation 
and  its  long-term  nature,  a  defined  benefit  obligation  is  highly 
sensitive to changes in these assumptions. All assumptions are 
reviewed at each reporting date (refer note 34).

The parameter most subject to change is the discount rate. In 
determining  the  appropriate  discount  rate  for  plans  operated 
in  India,  the  management  considers  the  interest  rates  of 
government bonds in currencies consistent with the currencies 
of the post-employment benefit obligation. 

The  mortality  rate  is  based  on  publicly  available  mortality 
tables. These mortality tables tend to change only at interval in 
response to demographic changes. Future salary increases and 
gratuity increases are based on expected future inflation rates.

Fair Value measurement of financial instruments

When  the  fair  values  of  financial  assets  and  financial  liabilities 
recorded in the consolidated balance sheet cannot be measured 
based  on  quoted  prices  in  active  markets,  their  fair  value  is 
measured  using  internal  valuation  techniques.  The  inputs  to 
these models are taken from observable markets where possible, 
but where this is not feasible, a degree of judgement is required 
in establishing fair values. Judgements include considerations of 
inputs such as liquidity risk, credit risk and volatility. Changes in 
assumptions about these factors could affect the reported fair 
value of financial instruments. Also refer note 2(l).

Share-based payments

Estimating  fair  value  for  share-based  payment  transactions 
requires  determination  of  the  most  appropriate  valuation 
model, which is dependent on the terms and conditions of the 
grant.  This  estimate  also  requires  determination  of  the  most 
appropriate inputs to the valuation model including the expected 
life of the share option, volatility and dividend yield and making 
assumptions about them. The assumptions and models used for 
estimating  fair  value  for  share-based  payment  transactions  are 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21169

disclosed in note 33.

Taxes

The  Group’s  three  major  tax  jurisdictions  are  India,  the  United 
Kingdom  and  Bangladesh,  though  the  Group  also  files  tax 
returns  in  other  foreign  jurisdictions.  Significant  judgments  are 
involved in determining the provision for income taxes and tax 
credits including the amount expected to be paid or refunded 
for uncertain tax positions. 

Deferred  tax  assets  are  recognised  for  unused  tax  losses  to 
the extent that it is probable that taxable profit will be available 
against which the losses can be utilised. Significant management 
judgement is required to determine the amount of deferred tax 
assets  that  can  be  recognised,  based  upon  the  likely  timing 
and  the  level  of  future  taxable  profits  together  with  future  tax 
planning strategies. Also refer note 2(s) and note 12, note 20 & 
note 21.

Leases

Ind AS 116 requires lessees to determine the lease term as the 
non-cancellable  period  of  a  lease  adjusted  with  any  option 
to  extend  or  terminate  the  lease,  if  the  use  of  such  option  is 
reasonably  certain.  The  Group  makes  an  assessment  on  the 
expected  lease  term  on  a  lease-by-lease  basis  and  thereby 
assesses  whether  it  is  reasonably  certain  that  any  options 
to  extend  or  terminate  the  contract  will  be  exercised.  In 
evaluating the lease term, the Group considers factors such as 
any  significant  leasehold  improvements  undertaken  over  the 
lease  term,  costs  relating  to  the  termination  of  the  lease  and 
the  importance  of  the  underlying  asset  to  Group’s  operations 
taking  into  account  the  location  of  the  underlying  asset  and 
the availability of suitable alternatives. The lease term in future 
periods is reassessed to ensure that the lease term reflects the 
current economic circumstances. After considering current and 
future economic conditions, the Group has concluded that no 
changes  are  required  to  lease  period  relating  to  the  existing 
lease contracts [Refer to note 2(k)].

d.  Current/ non-current classification

The  Group  presents  assets  and  liabilities  in  the  consolidated 
balance sheet based on current/ non-current classification.

An asset is treated as current when it is:

All other assets are classified as non-current.

A liability is current when:

• 

• 

• 

• 

It is expected to be settled in normal operating cycle

It holds the liability primarily for the purpose of trading

It  is  due  to  be  settled  within  twelve  months  after  the 
reporting period, or

There is no unconditional right to defer the settlement of 
the  liability  for  at  least  twelve  months  after  the  reporting 
period

The Group classifies all other liabilities as non-current.

Deferred  tax  assets  and  liabilities  are  classified  as  non-current 
assets and liabilities, respectively.

The operating cycle is the time between the acquisition of assets 
for processing and their realisation in cash and cash equivalents. 
The Group has identified twelve months as its operating cycle.

e.  Business combination and goodwill

Goodwill  is  initially  measured  at  cost,  being  the  excess  of  the 
aggregate  of  the  consideration  transferred  and  the  amount 
recognised  for  non-controlling  interests,  and  any  previous 
interest  held,  over  the  net  identifiable  assets  acquired  and 
liabilities assumed. After initial recognition, Goodwill is measured 
at  cost  less  any  accumulated  impairment  losses.  For  the 
purpose of impairment testing, goodwill acquired in a business 
combination is, from the acquisition date, allocated to each of 
the Group’s cash-generating units that are expected to benefit 
from  the  combination,  irrespective  of  whether  other  assets  or 
liabilities of the acquiree are assigned to those units. 

A cash generating unit to which goodwill has been allocated is 
tested for impairment annually as at March 31 or more frequently 
when there is an indication that the unit may be impaired. If the 
recoverable  amount  of  the  cash  generating  unit  is  less  than 
its  carrying  amount,  the  impairment  loss  is  allocated  first  to 
reduce  the  carrying  amount  of  any  goodwill  allocated  to  the 
unit and then to the other assets of the unit pro rata based on 
the carrying amount of each asset in the unit. Any impairment 
loss for goodwill is recognised in the consolidated statement of 
profit  and  loss.  An  impairment  loss  recognised  for  goodwill  is 
not reversed in subsequent periods.

• 

Expected to be realised or intended to be sold or consumed 
in normal operating cycle

f. 

Revenue recognition

•  Held primarily for the purpose of trading

• 

Expected  to  be  realised  within  twelve  months  after  the 
reporting period, or

•  Cash  or  cash  equivalent  unless  restricted  from  being 
exchanged  or  used  to  settle  a  liability  for  at  least  twelve 
months after the reporting period

The  Group  derives  its  revenues  primarily  from  sale  and 
implementation  of  its  license  and  implementation  of  its 
proprietary software and managed/ support services. 

Revenue  is  recognized  upon  transfer  of  control  of  promised 
products  or  services  to  customers  in  an  amount  that  reflects 
the consideration the Group expect to receive in exchange for 
those products or services.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21170

The  following  specific  recognition  criteria  must  also  be  met 
before revenue is recognised:

Revenues  from  licensing  arrangements  is  recognized  on 
transfer  of  the  title  in  user  licenses,  except  those  contracts 
where transfer of title is dependent upon rendering of significant 
implementation  and  other  services  by  the  Group,  in  which 
case revenue is recognized over the implementation period in 
accordance with the specific terms of the contracts with clients.

Revenue  from  implementation  and  customisation  services 
is  recognised  using  the  percentage  of  completion  method. 
Percentage  of  completion  is  determined  based  on  completed 
efforts  against  the  total  estimated  efforts,  which  represent  the 
fair value of services rendered.

Revenue  from  managed/  support  services  comprise  income 
from  fixed  price  contracts,  time-and-material  contracts  and 
annual  maintenance  contracts.  Revenue  from  fixed  price 
contracts is recognized over the period of the contracts using 
the percentage of completion method. Revenue from time and 
material contracts is recognized when the services are rendered 
in accordance with the terms of contracts. Revenue from annual 
maintenance contracts is recognised rateably over the period of 
the contracts.

Revenue  from  sale  of  hardware  under  reseller  arrangements 
is  recognized  when  all  the  significant  risks  and  rewards  of 
ownership of the goods have been passed to the buyer, usually 
on delivery of goods to customers. 

In case of multiple element arrangements for sale of software 
license,  related  implementation  and  maintenance  services, 
the Group has applied the guidance in Ind AS 115, by applying 
the  revenue  recognition  criteria  for  each  distinct  performance 
obligation.  The  arrangements  generally  meet  the  criteria  for 
considering the sale of software license, related implementation 
and  maintain  services  as  distinct  performance  obligation.  For 
allocating  the  consideration,  the  Group  has  measured  the 
revenue  in  respect  of  each  distinct  performance  obligation 
of  a  transaction  at  its  standalone  selling  price,  in  accordance 
with  principles  given  in  Ind  AS  115.  The  price  that  is  regularly 
charged for an item when sold separately is the best evidence of 
its standalone selling price. In cases where the Group is unable 
to determine the standalone selling price, the Group has used 
a  residual  method  to  allocate  the  arrangement  consideration. 
In these cases the balance of the consideration, after allocating 
the  standalone  selling  price  of  undelivered  components  of  a 
transaction has been allocated to the delivered components for 
which specific standalone selling price do not exist.

The Group collects Goods and Services tax and other taxes as 
applicable  in  the  respective  tax  jurisdictions  where  the  Group 
operates,  on  behalf  of  the  government  and  therefore  it  is  not 
an economic benefit flowing to the Group. Hence it is excluded 
from revenue.

Provisions for estimated losses on contracts are recorded in the 
period  in  which  such  losses  become  probable  based  on  the 
current contract estimates. ‘Unbilled revenue’ included in other 
financial  assets  represent  revenues  recognized  in  excess  of 
amounts billed to clients as at the balance sheet date. ‘Unearned 
revenue’ included in other current liabilities represent billings in 
excess of revenues recognized as at the balance sheet date.

Performance  obligations  and 

remaining  performance 

obligations

The remaining performance obligation disclosure provides the 
aggregate amount of the transaction price yet to be recognized 
as at the end of the reporting period and an explanation as to 
when the Group expects to recognize these amounts in revenue. 

Applying  the  practical  expedient  as  given  in  Ind  AS  115,  the 
Group has not disclosed the remaining performance obligation 
related disclosures for contracts where the revenue recognized 
corresponds  directly  with  the  value  to  the  customer  of  the 
entity’s  performance  completed  to  date,  typically  those 
contracts where invoicing is on time and material basis.

Remaining  performance  obligation  estimates  are  subject 
to  change  and  are  affected  by  several  factors,  including 
terminations,  changes  in  the  scope  of  contracts,  periodic 
revalidations, adjustment for revenue that has not materialized 
and adjustments for currency. Also, refer note 22. 

Interest

Interest income is recognized as it accrues in the consolidated 
statement of profit and loss using effective interest rate method.

g.  Property, plant and equipment

Property,  plant  and  equipment  is  stated  at  cost,  net  of 
accumulated depreciation and accumulated impairment losses, 
if  any.  The  cost  comprises  purchase  price,  borrowing  costs 
if  capitalization  criteria  are  met,  directly  attributable  cost  of 
bringing  the  plant  and  equipment  to  its  working  condition  for 
the  intended  use  and  cost  of  replacing  part  of  the  plant  and 
equipment. When significant parts of plant and equipment are 
required to be replaced at intervals, the Group depreciates them 
separately  based  on  their  specific  useful  lives.  Likewise,  when 
a  major  inspection  is  performed,  its  cost  is  recognised  in  the 
carrying amount of the plant and equipment as a replacement 
if  the  recognition  criteria  are  satisfied.  All  other  repair  and 
maintenance costs are recognised in the consolidated statement 
of profit and loss, as incurred. The present value of the expected 
cost for the decommissioning of an asset after its use is included 
in the cost of the respective asset if the recognition criteria for a 
provision are met.

Gains  or  losses  arising  from  derecognition  of  the  assets  are 
measured as the difference between the net disposal proceeds 
and  the  carrying  amounts  of  the  assets  and  are  recognized  in 
the  consolidated  statement  of  profit  and  loss  when  the  assets 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21171

financial asset or a group of financial assets is impaired. Ind AS 
109  (‘Financial  instruments’)  requires  expected  credit  losses  to 
be measured through a loss allowance. The Group recognises 
lifetime expected losses for all contract assets and/ or all trade 
receivables that do not constitute a financing transaction. For all 
other financial assets, expected credit losses are measured at an 
amount equal to the 12-month expected credit losses or at an 
amount equal to the life time expected credit losses if the credit 
risk on the financial asset has increased significantly since initial 
recognition.

Impairment of non-financial assets

Non-financial  assets  including  Property,  plant  and  equipment, 
intangible  assets  and  right-of-use  asset  with  finite  life  are 
evaluated  for  recoverability  whenever  there  is  any  indication 
that their carrying amounts may not be recoverable. If any such 
indication exists, the recoverable amount (i.e. higher of the fair 
value less cost to sell and the value-in-use) is determined on an 
individual  asset  basis  unless  the  asset  does  not  generate  cash 
flows that are largely independent of those from other assets. In 
such cases, the recoverable amount is determined for the CGU 
to which the asset belongs.

If the recoverable amount of an asset (or CGU) is estimated to be 
less than its carrying amount, the carrying amount of the asset 
(or CGU) is reduced to its recoverable amount. An impairment 
loss  is  recognised  in  the  consolidated  statement  of  profit  and 
loss.

For assets excluding goodwill, an assessment is  made  at  each 
reporting date to determine whether there is an indication that 
previously recognised impairment losses no longer exist or have 
decreased.  If  such  indication  exists,  the  Group  estimates  the 
asset’s  or  CGU’s  recoverable  amount.  A  previously  recognised 
impairment  loss  is  reversed  only  if  there  has  been  a  change 
in  the  assumptions  used  to  determine  the  asset’s  recoverable 
amount  since  the  last  impairment  loss  was  recognised.  The 
reversal is limited so that the carrying amount of the asset does 
not  exceed  its  recoverable  amount,  nor  exceed  the  carrying 
amount that would have been determined, net of depreciation, 
had no impairment loss been recognised for the asset in prior 
years. Such reversal is recognised in the consolidated statement 
of profit and loss unless the asset is carried at a revalued amount, 
in which case, the reversal is treated as a revaluation increase.

k. 

Leases

are derecognized.

h. 

Intangible assets (excluding goodwill on consolidation)

Intangible  assets  acquired  separately  are  measured  on  initial 
recognition  at  cost.  Following  initial  recognition,  intangible 
assets  are  carried  at  cost  less  any  accumulated  amortization 
and  accumulated 
Internally  generated 
intangibles,  excluding  capitalised  development  costs,  are 
not  capitalised  and  the  related  expenditure  is  reflected  in  the 
consolidated statement of profit and loss in the period in which 
the expenditure is incurred.

impairment 

losses. 

Intangible assets with finite lives are amortized over the useful 
economic  life  and  assessed  for  impairment  whenever  there 
is  an  indication  that  the  intangible  asset  may  be  impaired. 
The  amortization  period  and  the  amortization  method  for  an 
intangible asset with a finite useful life are reviewed at least at the 
end of each reporting period. Changes in the expected useful 
life or the expected pattern of consumption of future economic 
benefits  embodied  in  the  asset  are  considered  to  modify  the 
amortization period or method, as appropriate, and are treated 
as changes in accounting estimates. 

Gains  or  losses  arising  from  derecognition  of  an  intangible 
asset are measured as the difference between the net disposal 
proceeds  and  the  carrying  amount  of  the  asset  and  are 
recognised  in  the  consolidated  statement  of  profit  and  loss 
when the asset is derecognised.

i.  Depreciation and amortization

Depreciation of property, plant and equipment and amortization 
of  intangible  assets  with  finite  useful  lives  is  calculated  on  a 
straight-line basis over the useful lives of the assets estimated by 
the management, basis technical assessment.

The  Group  has  used  the  following  useful  lives  to  provide 
depreciation  on  plant  and  equipment  and  amortization  of 
intangible assets:

Assets
Computer equipment
Furniture and fixtures
Vehicles
Leasehold improvements
Office equipment
Computer software

Useful life
3 years
5 years
5 years
5 years
5 years
4 years

The residual values, useful lives and methods of depreciation of 
property,  plant  and  equipment  and  amortization  of  intangible 
assets  are  reviewed  at  each  financial  year  end  and  adjusted 
prospectively, if appropriate.

The  Group  assesses  at  contract  inception  whether  a  contract 
is/  contains  a  lease.  That  is,  if  the  contract  conveys  the  right 
to control the use of an identified asset for a period of time in 
exchange for consideration.

j. 

Impairment

Group as a lessee:

Impairment of Financial Assets

The  Group  assesses  at  each  date  of  balance  sheet  whether  a 

The  Group  applies  a  single  recognition  and  measurement 
approach for all leases, except for short-term leases and leases 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21172

of  low-value  assets.  The  Group  recognises  lease  liabilities  to 
make  lease  payments  and  right-of-use  assets  representing  the 
right to use the underlying assets.

i) 

Right-of-use assets

The Group recognises right-of-use assets at the commencement 
date of the lease (i.e., the date the underlying asset is available 
for  use).  Right-of-use  assets  are  measured  at  cost,  less  any 
accumulated depreciation and impairment losses, and adjusted 
for any remeasurement of lease liabilities. The cost of right-of-
use  assets  includes  the  amount  of  lease  liabilities  recognised, 
initial  direct  costs  incurred,  and  lease  payments  made  at  or 
before  the  commencement  date  less  any  lease  incentives 
received. Right-of-use assets are depreciated on a straight-line 
basis over the lease term.

If ownership of the leased asset transfers to the Group at the end 
of the lease term or the cost reflects the exercise of a purchase 
option, depreciation is calculated using the estimated useful life 
of the asset.

The  right-of-use  assets  are  also  subject  to  impairment.  Refer 
note 2(j) on impairment of non-financial assets.

ii) 

Lease Liabilities

At the commencement date of the lease, the Group recognises 
lease liabilities measured at the present value of lease payments 
to be made over the lease term. In calculating the present value 
of  lease  payments,  the  Group  uses  its  incremental  borrowing 
rate  at  the  lease  commencement  date  because  the  interest 
rate  implicit  in  the  lease  is  not  readily  determinable.  After  the 
commencement date, the amount of lease liabilities is increased 
to  reflect  the  accretion  of  interest  and  reduced  for  the  lease 
payments  made.  In  addition,  the  carrying  amount  of  lease 
liabilities  is  remeasured  if  there  is  a  modification,  a  change  in 
the lease term, a change in the lease payments (e.g., changes 
to future payments resulting from a change in an index or rate 
used  to  determine  such  lease  payments)  or  a  change  in  the 
assessment of an option to purchase the underlying asset.

cumulative  effect  of  initially  applying  the  Standard,  recognised 
on the date of initial application (April 1, 2019). The cumulative 
effect of initially applying this standard has been recognised as 
an  adjustment  to  the  opening  balance  of  retained  earnings  as 
on April 1, 2019. 

l. 

Financial instruments

A financial instrument is any contract that gives rise to a financial 
asset of one entity and a financial liability or equity instrument 
of another entity.

Financial  assets  and  liabilities  are  recognised  when  the  Group 
becomes a party to the contract that gives rise to financial assets 
and liabilities. Financial assets and liabilities are initially measured 
at  fair  value.  Transaction  costs  that  are  directly  attributable  to 
the acquisition or issue of financial assets and financial liabilities 
(other  than  financial  assets  and  financial  liabilities  at  fair  value 
through  profit  or  loss)  are  added  to  or  deducted  from  the 
fair  value  measured  on  initial  recognition  of  financial  asset  or 
financial liability.

Cash and cash equivalents

The  Group  considers  all  highly  liquid  financial  instruments, 
which  are  readily  convertible  into  known  amounts  of  cash 
that  are  subject  to  an  insignificant  risk  of  change  in  value  and 
having original maturities of three months or less from the date 
of purchase, to be cash equivalents. Cash and cash equivalents 
consist  of  balances  with  banks  which  are  unrestricted  for 
withdrawal and usage.

Financial assets at amortized cost

Financial  assets  are  subsequently  measured  at  amortized 
cost  if  these  financial  assets  are  held  within  a  business  whose 
objective is to hold these assets in order to collect contractual 
cash flows and the contractual terms of the financial asset give 
rise on specified dates to cash flows that are solely payments of 
principal and interest on the principal amount outstanding.

Financial assets at fair value through other comprehensive 

iii)  Short-term leases and leases of low-value assets

income

The Group applies the short-term lease recognition exemption 
to its short-term leased assets (i.e., those leases that have a lease 
term of 12 months or less from the commencement date and 
do  not  contain  a  purchase  option).  It  also  applies  the  lease  of 
low-value  assets  recognition  exemption  to  leased  assets  that 
are considered to be low value. Lease payments on short-term 
leases and leases of low-value assets are recognised as expense 
on a straight-line basis over the lease term.

The  Group  has  adopted  Ind  AS  116,  effective  annual  reporting 
period  beginning  April  1,  2019  and  applied  the  standard  to 
its  leases  using  the  modified  retrospective  method  with  the 

Financial  assets  are  measured  at  fair  value  through  other 
comprehensive income if these financial assets are held within 
a  business  whose  objective  is  achieved  by  both  collecting 
contractual  cash  flows  and  selling  financial  assets  and  the 
contractual  terms  of  the  financial  asset  give  rise  on  specified 
dates  to  cash  flows  that  are  solely  payments  of  principal  and 
interest on the principal amount outstanding.

Financial assets at fair value through profit or loss

Financial  assets  are  measured  at  fair  value  through  profit  or 
loss  unless  it  is  measured  at  amortized  cost  or  at  fair  value 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21173

through  other  comprehensive  income  on  initial  recognition. 
The  transaction  costs directly attributable to the acquisition of 
financial assets at fair value through profit or loss are immediately 
recognised in the consolidated statement of profit and loss.

Financial liabilities

Financial  liabilities  are  subsequently  carried  at  amortized  cost 
using  the  effective  interest  method,  except  for  contingent 
consideration  recognized  in  a  business  combination  which  is 
subsequently measured at fair value through profit or loss. For 
trade  and  other  payables  maturing  within  one  year  from  the 
balance sheet date, the carrying amounts approximate fair value 
due to the short maturity of these instruments.

Derecognition of financial assets and liabilities

The Group derecognizes a financial asset when the contractual 
rights  to  the  cash  flows  from  the  financial  asset  expire  or 
it  transfers  the  financial  asset  and  the  transfer  qualifies  for 
derecognition under Ind AS 109. A financial liability (or a part of a 
financial liability) is derecognized when the obligation specified 
in the contract is discharged or cancelled or expires. When an 
existing financial asset/ liability is replaced by another from the 
same lender on substantially different terms, or the terms of an 
existing  liability  are  substantially  modified,  such  an  exchange 
or  modification  is  treated  as  the  derecognition  of  the  original 
liability and the recognition of a new liability. The difference in 
the respective carrying amounts is recognised in the statement 
of profit and loss.

Reclassification of financial assets

The  Group  determines  classification  of  financial  assets  and 
liabilities  on  initial  recognition.  After  initial  recognition,  no 
reclassification  is  made  for  financial  assets  which  are  equity 
instruments  and  financial  liabilities.  For  financial  assets  which 
are  debt  instruments,  a  reclassification  is  made  only  if  there 
is  a  change  in  the  business  model  for  managing  those  assets. 
Changes to the business model are expected to be infrequent. 
The  Group’s  senior  management  determines  change  in  the 
business  model  as  a  result  of  external  or  internal  changes 
which are significant to the Group’s operations. Such changes 
are evident to external parties. A change in the business model 
occurs when the Group either begins or ceases to perform an 
activity that is significant to its operations. If the Group reclassifies 
financial assets, it applies the reclassification prospectively from 
the reclassification date which is the first day of the immediately 
next reporting period following the change in business model. 
The  Group  does  not  restate  any  previously  recognised  gains, 
losses (including impairment gains or losses) or interest.

Offsetting of financial instruments

Financial  assets  and  financial  liabilities  are  offset  and  the  net 
amount  is  reported  in  the  consolidated  balance  sheet  if  there 
is  a  currently  enforceable  legal  right  to  offset  the  recognised 
amounts  and  there  is  an  intention  to  settle  on  a  net  basis,  to 

realise the assets and settle the liabilities simultaneously.

Fair value of financial instruments

The Group measures financial instruments, such as, derivatives 
at fair value at each balance sheet date.

Fair  value  is  the  price  that  would  be  received  to  sell  an  asset 
or  paid  to  transfer  a  liability  in  an  orderly  transaction  between 
market  participants  at  the  measurement  date.  The  fair  value 
measurement is based on the presumption that the transaction 
to sell the asset or transfer the liability takes place either:

• 

• 

In the principal market for the asset or liability, or

In  the  absence  of  a  principal  market,  in  the  most 
advantageous market for the asset or liability

The  principal  or  the  most  advantageous  market  must  be 
accessible by the Group.

The  fair  value  of  an  asset  or  a  liability  is  measured  using  the 
assumptions  that  market  participants  would  use  when  pricing 
the  asset  or  liability,  assuming  that  market  participants  act  in 
their economic best interest.

In  determining  the  fair  value  of  its  financial  instruments,  the 
Group uses following hierarchy and assumptions that are based 
on market conditions and risks existing at each reporting date.

Derivative financial instruments and hedge accounting

Initial recognition and subsequent measurement.

The Group uses derivative financial instruments, such as forward 
currency  contracts.  Such  derivative  financial  instruments  are 
initially recognised at fair value on the date on which a derivative 
contract  is  entered  into  and  are  subsequently  re-measured  at 
fair  value.  Derivatives  are  carried  as  financial  assets  when  the 
fair value is positive and as financial liabilities when the fair value 
is negative. Any gains or losses arising from changes in the fair 
value of derivatives are taken directly to profit or loss.

Fair value hierarchy

All  assets  and  liabilities  for  which  fair  value  is  measured 
or  disclosed  in  the  consolidated  financial  statements  are 
categorised within the fair value hierarchy, described as follows, 
based on the lowest level input that is significant to the fair value 
measurement as a whole:

Level 1 — Quoted (unadjusted) market prices in active markets 
for identical assets or liabilities.

Level 2 — Valuation techniques for which the lowest level input 
that  is  significant  to  the  fair  value  measurement  is  directly  or 
indirectly observable.

Level 3 — Valuation techniques for which the lowest level input 
that is significant to the fair value measurement is unobservable.

For assets and liabilities that are recognised in the consolidated 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21174

financial statements on a recurring basis, the Group determines 
whether transfers have occurred between levels in the hierarchy 
by re-assessing categorisation (based on the lowest level input 
that is significant to the fair value measurement as a whole) at 
the end of each reporting period.

m.  Borrowing cost

to 

Borrowing  costs  directly  attributable 
the  acquisition, 
construction or production of an asset that necessarily takes a 
substantial  period  of  time  to  get  ready  for  its  intended  use  or 
sale  are  capitalised  as  part  of  the  cost  of  the  asset.  All  other 
borrowing costs are expensed in the period in which they occur. 
Borrowing costs consist of interest and other costs that an entity 
incurs  in  connection  with  the  borrowing  of  funds.  Borrowing 
cost also includes exchange differences to the extent regarded 
as an adjustment to the borrowing costs.

n.  Consolidated statement of cash flows

Cash  flows  are  reported  using  the  indirect  method,  whereby 
profit/  (loss)  for  the  period  is  adjusted  for  the  effects  of 
transactions of a non-cash nature or any deferrals or accruals of 
past or future operating cash receipts or payments and item of 
income or expenses associated with investing or financing cash 
flows.  The  cash  flows  from  operating,  investing  and  financing 
activities of the Group are segregated.

o.  Employee share based payments

The Group measures compensation cost relating to employee 
stock options plans using the fair valuation method in accordance 
with Ind AS 102, Share-Based Payment. Compensation expense 
is amortized over the vesting period of the option on a straight 
line basis. The cost of equity-settled transactions is determined 
by  the  fair  value  at  the  date  when  the  grant  is  made  using  an 
appropriate  valuation  model  (Black-Scholes  valuation  model). 
That cost is recognised, together with a corresponding increase 
in  employee  stock  options  reserves  in  other  equity,  over  the 
period in which the performance and/or service conditions are 
fulfilled in employee benefits expense. The cumulative expense 
recognised for equity-settled transactions at each reporting date 
until  the  vesting  date  reflects  the  extent  to  which  the  vesting 
period has expired and the Group’s best estimate of the number 
of equity instruments that will ultimately vest.

The  dilutive  effect  of  outstanding  options  is  reflected  as 
additional share dilution in the computation of diluted earnings 
per share.

p.  Treasury shares

The  parent  Company  has  formed  Subex  Employee  Welfare 
and ESOP Benefit Trust (ESOP Trust) for providing share-based 
payment  to  its  employees.  The  parent  Company  treats  ESOP 
Trust as its extension and shares held by ESOP Trust are treated 

as treasury shares. 

Own  equity  instruments  that  are  purchased  (treasury  shares) 
are  recognised  at  cost  and  deducted  from  equity.  No  gain 
or  loss  is  recognised  in  profit  or  loss  on  the  purchase,  sale, 
issue  or  cancellation  of  the  parent  Company’s  own  equity 
instruments. Any difference between the carrying amount and 
the  consideration,  if  reissued,  is  recognised  in  reserve.  Share 
options exercised during the reporting period are adjusted with 
treasury shares.

q.  Employee benefits

Employee benefits include provident fund, pension fund, gratuity 
and compensated absences.

Defined contribution plans

Contributions  payable  to  recognized  provident  funds  and 
which  are  defined  contribution  schemes,  are  charged  to  the 
consolidated statement of profit and loss.

Defined benefit plans

Gratuity,  which  is  a  defined  benefit  plan,  is  accrued  based  on 
an  independent  actuarial  valuation,  which  is  done  based  on 
projected unit credit method as at the balance sheet date. The 
Group recognizes the net obligation of a defined benefit plan in 
its balance sheet as an asset or liability. Gains and losses through 
re-measurements of the net defined benefit liability/ (asset) are 
recognized in other comprehensive income. In accordance with 
Ind  AS,  re-measurement  gains  and  losses  on  defined  benefit 
plans recognised in OCI are not to be subsequently reclassified 
to  the  consolidated  statement  of  profit  and  loss.  As  required 
under  Ind  AS  compliant  Schedule  III,  the  Group  transfers  it 
immediately to ‘Surplus/ (deficit) in the statement of profit loss’.

The parameter most subject to change is the discount rate. In 
determining  the  appropriate  discount  rate  for  plans  operated 
in  India,  the  management  considers  the  interest  rates  of 
government  bonds  where  remaining  maturity  of  such  bond 
correspond to expected term of defined benefit obligation.

Short-term employee benefits

Short-term employee benefits expected to be paid in exchange 
for the services rendered by employees are recognised during 
the year when the employees render the service. Compensated 
absences,  which  are  expected  to  be  utilised  within  the  next 
12  months,  are  treated  as  short-term  employee  benefits.  The 
Group  measures  the  expected  cost  of  such  absences  as  the 
additional amount that it expects to pay as a result of the unused 
entitlement that has accumulated at the reporting date.

Long-term employee benefits

Compensated  absences  which  are  not  expected  to  occur 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21175

within twelve months after the end of the period in which the 
employees render the related services are treated as long-term 
employee  benefits  for  measurement  purpose.  Such  long-term 
compensated absences are provided for based on the actuarial 
valuation  using  the  projected  unit  credit  method  at  the  year 
end,  less  the  fair  value  of  the  plan  assets  out  of  which  the 
obligations are expected to be settled. Actuarial gains/losses are 
immediately taken to the consolidated statement of profit and 
loss and are not deferred. 

The Group presents the entire compensated absences balance 
as a current liability in the consolidated balance sheet, since it 
does not have an unconditional right to defer its settlement for 
twelve months after the reporting date.  

r. 

Foreign currencies

The  Group’s  consolidated  financial  statements  are  presented 
in INR, which is also the parent company’s functional currency. 
For  each  entity  the  Group  determines  the  functional  currency 
and items included in the financial statements of each entity are 
measured using that functional currency.

The  functional  currency  of  the  Company  and  its  Indian 
subsidiaries is Indian Rupee whereas the functional currency of 
foreign subsidiaries is the currency of their countries of domicile. 
Foreign  currency  transactions  are  initially  recorded  in  the 
functional currency of the Company by applying exchange rates 
prevailing on the date of the transaction. For practical reasons, 
the Company uses an average rate if the average approximates 
the actual rate at the date of the transaction. Foreign currency 
denominated  monetary  assets  and  liabilities  are  restated  into 
the functional currency using exchange rates prevailing on the 
balance sheet date.

Gains  and  losses  arising  on  settlement  and  restatement  of 
foreign  currency  denominated  monetary  assets  and  liabilities 
are included in the consolidated statement of profit and loss.

Assets and liabilities of entities with functional currency other than 
presentation currency have been translated to the presentation 
currency using exchange rates prevailing on the balance sheet 
date. The statement of profit and loss have been translated using 
weighted  average  exchange  rates.  The  exchange  differences 
arising  on  translation  for  consolidation  are  recognised  in  OCI 
as ‘Exchange reserve on consolidation’. On disposal of a foreign 
operation,  the  component  of  OCI  relating  to  that  particular 
foreign  operation  is  recognised  in  the  consolidated  statement 
of profit and loss.

s.  Taxes on income

Income  tax  expense  comprises  current  tax  expense  and  the 
net change in the deferred tax asset or liability during the year. 
Current  and  deferred  tax  are  recognised  in  the  consolidated 
statement of profit and loss, except when they relate to items 
that are recognised in other comprehensive income or directly 

in other equity, in which case, the current and deferred tax are 
also  recognised  in  other  comprehensive  income  or  directly  in 
other equity, respectively.

Current income tax

Current  income  tax  for  the  current  and  prior  periods  are 
measured  at  the  amount  expected  to  be  recovered  from  or 
paid  to  the  taxation  authorities  based  on  the  taxable  income 
for that period. The tax rates and tax laws used to compute the 
amount  are  those  that  are  enacted  or  substantively  enacted 
by the balance sheet date. Management periodically evaluates 
positions  taken  in  the  tax  returns  with  respect  to  situations  in 
which  applicable  tax  regulations  are  subject  to  interpretation 
and considers whether it is probable that a taxation authority will 
accept an uncertain tax treatment. The Group shall reflect the 
effect of uncertainty for each uncertain tax treatment by using 
either most likely method or expected value method, depending 
on which method predicts better resolution of the treatment.

Deferred income tax

Deferred  income  tax  is  recognised  using  the  balance  sheet 
approach, deferred tax is recognized on temporary differences 
at the balance sheet date between the tax bases of assets and 
liabilities  and  their  carrying  amounts  for  financial  reporting 
purposes,  except  when  the  deferred  income  tax  arises  from 
the  initial  recognition  of  goodwill  or  an  asset  or  liability  in  a 
transaction  that  is  not  a  business  combination  and  affects 
neither accounting nor taxable profit or loss at the time of the 
transaction.

Deferred  income  tax  assets  are  recognized  for  all  deductible 
temporary differences, carry forward of unused tax credits and 
unused tax losses, to the extent that it is probable that taxable 
profit will be available against which the deductible temporary 
differences,  and  the  carry  forward  of  unused  tax  credits  and 
unused tax losses can be utilized.

The carrying amount of deferred income tax assets is reviewed 
at each balance sheet date and reduced to the extent that it is 
no longer probable that sufficient taxable profit will be available 
to allow all or part of the deferred income tax asset to be utilized.

Deferred  income  taxes  are  not  provided  on  the  undistributed 
earnings of subsidiaries and branches where it is expected that 
the earnings of the subsidiary or branch will not be distributed in 
the foreseeable future. 

Deferred  income  tax  assets  and  liabilities  are  measured  at  the 
tax rates that are expected to apply in the year when the asset is 
realized or the liability is settled, based on tax rates (and tax laws) 
that have been enacted or substantively enacted at the balance 
sheet date.

Deferred  tax  assets  include  Minimum  Alternative  Tax  (“MAT”) 
paid  in  accordance  with  the  tax  laws  in  India,  which  is  likely 
to  give  future  economic  benefits  in  the  form  of  availability  of 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21176

set  off  against  future  income  tax  liability.  Accordingly,  MAT  is 
recognized  as  deferred  tax  asset  in  the  consolidated  balance 
sheet when the asset can be measured reliably and it is probable 
that the future economic benefit associated with the asset will 
be  realized.  The  Group  reviews  the  “MAT  credit  entitlement” 
asset  at  each  reporting  date  and  writes  down  the  asset  to  the 
extent  that  it  is  no  longer  probable  that  it  will  pay  normal  tax 
during the specified period.

Deferred  tax  assets  and  deferred  tax  liabilities  are  offset  if  a 
legally  enforceable  right  exists  to  set  off  current  tax  assets 
against current tax liabilities and the deferred taxes relate to the 
same taxable entity and the same taxation authority.

t. 

Provision and contingencies

A  provision  is  recognized  when  an  enterprise  has  a  present 
obligation (legal or constructive) as a result of past event and it 
is probable that an outflow of resources will be required to settle 
the  obligation,  in  respect  of  which  a  reliable  estimate  can  be 
made of the amount of the obligation. If the effect of time value 
of money is material, provision is discounted using a current pre-
tax rate that reflects, when appropriate, the risks specific to the 
liability. When discounting is used, the increase in the provision 
due to the passage of time is recognised as a finance cost.

Provisions  for  onerous  contracts,  i.e.  contracts  where  the 
expected  unavoidable  costs  of  meeting  obligations  under 
a  contract  exceed  the  economic  benefits  expected  to  be 
received,  are  recognized  when  it  is  probable  that  an  outflow 
of  resources  embodying  economic  benefits  will  be  required 
to settle a present obligation as a result of an obligating event, 
based on a reliable estimate of such obligation.

A contingent liability is a possible obligation that arises from past 
events  whose  existence  will  be  confirmed  by  the  occurrence 
or  non-occurrence  of  one  or  more  uncertain  future  events 
beyond  the  control  of  the  Group  or  a  present  obligation  that 
is not recognized because it is not probable that an outflow of 
resources will be required to settle the obligation. A contingent 
liability also arises in extremely rare cases where there is a liability 
that  cannot  be  recognized  because  it  cannot  be  measured 
reliably. The Group does not recognize a contingent liability but 
discloses its existence in the consolidated financial statements.

u. Cash dividend to the equity holders of the Company 

The  Company  recognises  a  liability  to  make  cash  distributions 
to  equity  holders  of  the  Company  when  the  distribution  is 
authorised,  and  the  distribution  is  no  longer  at  the  discretion 
of  the  Company.  Final  dividends  on  shares  is  recorded  as  a 
liability on the date of approval by the shareholders and interim 
dividends are recorded as a liability on the date of declaration by 
the Company’s Board of Directors.

v.  Earnings/ (loss) per share

Basic  earnings/  (loss)  per  share  is  computed  by  dividing  the 
profit/  (loss)  after  tax  attributable  to  the  equity  holders  of  the 
Group  by  the  weighted  average  number  of  equity  shares 
outstanding  during  the  year.  Diluted  earnings  per  share  is 
computed by dividing the profit/ (loss) after tax as adjusted for 
dividend, interest (net of any attributable taxes) other charges to 
expense or income relating to the dilutive potential equity shares, 
by  the  weighted  average  number  of  equity  shares  considered 
for deriving basic earnings per share and the weighted average 
number of equity shares which could have been issued on the 
conversion of all dilutive potential equity shares. Potential equity 
shares are deemed to be dilutive only if their conversion to equity 
shares would decrease the net profit per share or increase the 
net  loss  per  share.  Potential  dilutive  equity  shares  are  deemed 
to be converted as at the beginning of the period, unless they 
have  been  issued  at  a  later  date.  The  dilutive  potential  equity 
shares are adjusted for the proceeds receivable had the shares 
been  actually  issued  at  fair  value  (i.e.  average  market  value  of 
the  outstanding  shares).  Dilutive  potential  equity  shares  are 
determined independently for each period presented.

w.  Segment reporting

Operating  segments  are  reported  in  a  manner  consistent  with 
the  internal  reporting  provided  to  the  chief  operating  decision 

maker.

The Group identifies primary segments based on the dominant 
source, nature of risks and returns and the internal organization 
and  management  structure.  The  operating  segments  are  the 
segments  for  which  separate  financial  information  is  available 
and  for  which  operating  profit/  loss  amounts  are  evaluated 
regularly  by  the  Executive  Management  in  deciding  how  to 
allocate  resources  and  in  assessing  performance.  The  analysis 
of geographical segments is based on the areas in which major 
operating divisions of the Group operate.

The  accounting  policies  adopted  for  segment  reporting  are  in 
line with the accounting policies of the Group. Segment revenue, 
segment expenses, segment assets and segment liabilities have 
been identified to the segments on the basis of their relationship 
to the operating activities of the segment. 

Common  allocable  costs  are  allocated  to  each  segment 
according  to  the  relative  contribution  of  each  segment  to  the 
total  common  costs.  Revenue,  expenses,  assets  and  liabilities 
which  relate  to  the  Group  as  a  whole  and  are  not  allocable 
to  segments  on  a  reasonable  basis  have  been  included  under 
‘unallocated revenue/ expenses/ assets/ liabilities’.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-213.  Property, plant and equipment

177

(` in Lakhs)

Cost

As at April 1, 2019

Additions

Disposals

Exchange differences

As at March 31, 2020

Additions

Disposals

Exchange differences

As at March 31, 2021

Depreciation

As at April 1, 2019

Charge for the year

Disposals

Exchange differences

As at March 31, 2020

Charge for the year

Disposals

Exchange differences

As at March 31, 2021

Net block

As at March 31, 2020

As at March 31, 2021

4. 

Intangible assets 

Cost

As at April 1, 2019

Additions

Disposals

Exchange differences

As at March 31, 2020

Additions

Disposals

Exchange differences

As at March 31, 2021

Computer 

Furniture and 

Vehicles

Leasehold 

Office equipment

Total

equipment

fixtures

improvements

 2,015 

 246 

 (36)

 13 

 2,238 

 747 

 (144)

 11 

 2,852 

 1,526 

 359 

 (36)

 7 

 1,856 

 313 

 (143)

 2 

 2,028 

 382 

 824 

 43 

 - 

 - 

 2 

 45 

 - 

 (7)

 - 

 38 

 27 

 7 

 - 

 3 

 37 

 5 

 (6)

 - 

 36 

 8 

 2 

 2 

 - 

 - 

 - 

 2 

 - 

 - 

 - 

 2 

 1 

 1 

 - 

 - 

 2 

 - 

 - 

 - 

 2 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 293 

 - 

 - 

 293 

 - 

 - 

 - 

 - 

 - 

 10 

 - 

-

 10 

 - 

 283 

 128 

 27 

 (4)

 4 

 155 

 44 

 (26)

 - 

 173 

 94 

 20 

 (4)

 1 

 111 

 19 

 (25)

 - 

 105 

 44 

 68 

 2,188 

 273 

 (40)

 19 

 2,440 

 1,084 

 (177)

 11 

 3,358 

 1,648 

 387 

 (40)

 11 

 2,006 

 347 

 (174)

 2 

 2,181 

 434 

 1,177 

Computer software

(` in Lakhs)

Total

 236 

 - 

 (6)

 2 

 232 

 - 

 (130)

 - 

 102

 236 

 - 

 (6) 

2 

 232 

 - 

 (130)

 - 

 102

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
 
 
178

4. 

Intangible assets (Contd.)

Amortization

As at April 1, 2019

Amortization for the year

Disposals

Exchange differences

As at March 31, 2020

Amortization for the year

Disposals

Exchange differences

As at March 31, 2021

Net block

As at March 31, 2020

As at March 31, 2021

5.  Goodwill on consolidation

Carrying value as per last financial statement

Less: Impairment of goodwill 

Carrying value of goodwill

Below is the Cash Generating Unit (‘CGU’) wise break-up of goodwill:

Revenue Management Solutions ('RMS')

Data Integrity Management ('DIM')

Goodwill impairment testing

Computer software

 229 

 5 

 (6)

 1 

 229 

 3 

 (130)

 - 

 102

 3 

 -   

(` in Lakhs)

Total

 229 

 5 

 (6) 

 1 

 229 

 3 

 (130)

 - 

 102 

 3 

 -   

(` in Lakhs)

As at 

As at 

March 31, 2021

March 31, 2020

 34,409 

 -   

 34,409 

 65,882 

 (31,473)

 34,409 

(` in Lakhs)

As at 

As at 

March 31, 2021

March 31, 2020

 33,444 

 965 

 34,409 

 33,444 

 965 

 34,409 

During the previous year ended March 31, 2020, considering the challenges and significant investment requirements of telecom operators 
which  has  resulted  in  longer  opportunity  conversion  cycle  and  lower  spends  towards  IT  solutions,  the  management  had  carried  out 
the  annual  impairment  exercise  as  at  December  31,  2019  in  respect  of  carrying  value  of  goodwill.  Based  on  the  above  assessment  and 
valuation  carried  out  by  an  external  valuation  expert,  there  has  been  impairment  of  goodwill  amounting  to  `  28,712  Lakhs  in  relation 
to  RMS  CGU  and  `  2,761  Lakhs  in  relation  to  DIM  CGU  towards  carrying  value  of  goodwill  as  on  March  31,  2020.  The  aforesaid 
impairment  has  been  reflected  as  ‘exceptional  item’  in  the  previous  year  ended  March  31,  2020.  As  at  March  31,  2021,  the 
management  has  reassessed  its  projections  and  assumptions  and  has  concluded  that,  the  carrying  value  of  it’s  goodwill  is  appropriate. 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
179

The    recoverable    amount  of  a  CGU    is  determined    based    on    value-in-use    calculations    which  require  the  use  of  assumptions.  
The calculations use cash flow projections based on financial budgets approved by the Board of Directors. An average of the range of each 
assumption used is mentioned below:

Growth rate

Operating margins

Discount rate

As at  

As at  

March 31, 2021

March 31, 2020

3% to 8%

9% to 18%

13% to 16%

3% to 8%

9% to 18%

13% to 16%

The above discount rate is based on the Weighted Average Cost of Capital (WACC) which represents the weighted average return attributable 
to all the assets of the CGU. These estimates are likely to differ from future actual results of operations and cash flows. Management believes 
that any reasonable possible changes in the key assumptions would not cause the carrying amount to exceed the recoverable amount of the 
cash generating unit. 

6.  Loans

Carried at amortized cost 

Non-Current

Unsecured, considered good

Security deposits

Total

Current

Unsecured, considered good

   Security deposit

Loans to employees

Total

7.  Other balances with banks

Non-current

Other bank balances (refer note 9)

Margin money deposits 

Current

Other bank balances (refer note 9)

Margin money deposits

(` in Lakhs)

As at 

As at 

March 31, 2021

March 31, 2020

 300 

 300 

 1 

 219 

 220 

 533 

 533 

 -   

 104 

 104 

(` in Lakhs)

As at 

As at  

March 31, 2021

March 31, 2020

 39 

 39 

 379 

 379 

 189 

 189 

 67 

 67 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
180

8.  Trade receivables

Unsecured, carried at amortized cost

Unsecured, considered good

Unsecured, credit impaired

Total (a)

Impairment allowance (allowance for expected credit loss)

Trade receivable, credit impaired

Total (b)

Net Trade Receivables (a-b)

As at  

(` in Lakhs)

As at  

March 31, 2021

March 31, 2020

 9,215 

 2,088 

 11,303 

 (2,088)

 (2,088)

 9,215 

 9,206 

 2,178 

 11,384 

 (2,178)

 (2,178)

 9,206 

During the year ended March 31, 2021, ` 3,195 Lakhs of unbilled revenue as of April 1, 2020 has been converted to trade receivables on billing. 
(During the previous year ended March 31, 2020, ` 3,198 Lakhs of unbilled revenue as of April 1, 2019 converted to trade receivables). Also, 
refer note 10.

No trade or other receivable are due from directors or other officers of the company either severally or jointly with any other person. Further, 
there  are  no  trade  or  other  receivables  which  are  due  from  firms  or  private  companies  in  which  any  director  is  a  partner,  a  director  or  a 
member.   

Trade receivables are non-interest bearing and are generally on terms of 30 to 180 days.

9.  Cash and cash equivalents

Current

Balance with banks

In current accounts

In EEFC accounts

Deposits with original maturity of less than 3 months

Earmarked balances with banks being unpaid dividend accounts*^

Other balances with banks

Margin money deposits with remaining maturity for more than 3 months and less than 12 months

Less: Disclosed under Other balances with banks (Current) (refer note 7)

A

B

(A+B)

Non-current

Other balances with banks

Margin money deposits

Less: Disclosed under Other balances with banks (Non-current) (refer note 7)

(` in Lakhs)

As at  

As at  

March 31, 2021

March 31, 2020

 4,113 

 1,595 

 8,586 

-

 14,294 

 379 

 379 

 (379)

 - 

 3,773 

 18 

 5,252 

-

 9,043 

 67 

 67 

 (67)

 - 

 14,294 

 9,043 

 39 

 39 

 (39)

-

 189 

 189 

 (189)

-

^ Represents ` 6,159 of unpaid dividend which is presented as Nil due to rounding off.

*These balances are not available for use by the Company as they represent corresponding unclaimed dividend liabilities.       

For the purpose of the consolidated statement of cash flows, cash and cash equivalents comprise the total of current portion of cash and cash equivalents as 

above.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
10. Other financial assets

Unsecured, considered good 

Current

  Carried at amortized cost

Unbilled revenue*

Interest accrued but not due on bank deposits

  Carried at fair value through profit or loss 

Foreign currency forward contract

*Also, refer note 8

11.  Income tax assets (net)

Non-current 

Advance income-tax [net of provision for taxation ` 1,994 Lakhs (March 31, 2020: ` 1,471 Lakhs)]

12.  Deferred tax assets (net) *

Non-current 

Minimum alternative tax ('MAT') credit entitlement

Less: Provision for MAT credit**

Deferred tax assets (net)

Depreciation and amortization expense: Difference between tax depreciation and depreciation 

and amortization expense

Losses available for offsetting against future taxable profits

Provision for employee benefits and others

A

B

(A+B)

181

(` in Lakhs)

As at  

As at  

March 31, 2021

March 31, 2020

 6,379 

 40 

 9 

 6,428 

 5,258 

 6 

 -   

 5,264 

(` in Lakhs)

As at  

As at  

March 31, 2021

March 31, 2020

 3,479 

 3,479 

 3,305 

 3,305 

(` in Lakhs)

As at  

As at  

March 31, 2021

March 31, 2020

 425 

 (425)

 - 

 7 

 - 

 118 

 125 

 125 

 425 

 (425)

 - 

 5 

184

 73 

262 

 262 

* Also refer note 20 and note 21.

**During the previous year ended March 31, 2020, the MAT credit entitlement of ` 425 Lakhs has been provided for considering the uncertainty as regards to its 

utilisation.

In respect of certain group entities, deferred tax asset has not been recognized in absence of reasonable certainty that future taxable profit will be available for 

utilisation against carry forward losses.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
182

13.  Other assets

Non-current

Balance with statutory/ government authorities*

Less: Provision for service tax receivable

Current

Balance with statutory/ government authorities

Advance recoverable in cash or kind

Prepaid expenses

Advance to suppliers

Expenses incurred on behalf of customers

As at  

(` in Lakhs)

As at  

March 31, 2021

March 31, 2020

 267 

 (267)

 -   

 21 

 422 

 194 

 2 

 639 

 267 

 -   

 267 

 19 

 344 

 163 

 62 

 588 

*Balances represents service tax inadvertently paid by the Company during the financial years 2004 to 2008, under reverse charge mechanism, for which refund 

application has been filed with the service tax department and the same was under dispute. During the year ended March 31, 2021, the Company has made 

provision of ` 267 Lakhs considering the uncertainty as regards to its realisation. 

14.  Share capital

Authorised share capital

Equity shares of ` 5 each w.e.f  September 29, 2020 and ` 10 each upto September 28, 2020*

No

` in Lakhs

As at April 1, 2019

Increase during the year

As at March 31, 2020

Increase during the year

Increase pursuant to Capital reduction order*

As at March 31, 2021

Preference shares of ` 98 each

As at April 1, 2019

Increase during the year

As at March 31, 2020

Increase during the year

As at March 31, 2021

Issued, subscribed and fully paid-up share capital

Equity shares of ` 5 each w.e.f  September 29, 2020 and ` 10 each upto September 28, 2020*^         

As at April 1, 2019

Issued during the year 

As at March 31, 2020

Issued during the year

Adjustment pursuant to Capital reduction order*

As at March 31, 2021

 58,80,40,000 

 - 

 58,80,40,000 

-

 58,80,40,000 

 1,17,60,80,000 

 2,00,000 

 - 

 2,00,000 

 - 

 2,00,000 

 56,20,02,935 

 - 

 56,20,02,935 

-

 - 

 56,20,02,935 

 58,804 

 - 

 58,804 

-

 - 

 58,804 

 196 

 - 

 196 

 - 

 196 

 56,200 

 - 

 56,200 

-

(28,100) 

 28,100 

* The Board of Directors in its meeting held on February 07, 2020, approved a scheme of Capital Reduction in accordance with Section 52 of the Companies 

Act, 2013 and Section 66 of the Companies Act, 2013 read with National Company Law Tribunal (‘NCLT’) (Procedure for reduction of share capital of Company) 

Rules, 2016 and other applicable provisions of the Companies Act, 2013. The Hon’ble NCLT approved the said Scheme vide its order dated September 23, 2020. 

Consequently, the Company filed a certified copy of the Order with Registrar of Companies (‘ROC’) on September 29, 2020 and utilized an amount of ` 28,100 

Lakhs from paid-up share capital of the Company by reducing the face value of the equity shares from ` 10/- to ` 5/- each and ` 10,301 Lakhs from securities 

premium to write-off its accumulated losses of ` 38,401 Lakhs.

^ includes 243,207 (March 31, 2020: 243,207) shares in respect of which Global Depository Receipts of the Company are listed on London Stock Exchange. 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
 
 
183

14.  Share capital (contd.)

a)  Terms/ rights attached to equity shares

The Company has only one class of equity shares having par value of ` 5 per share w.e.f  September 29, 2020 and ` 10 per share upto 
September 28, 2020. Each holder of equity shares is entitled to one vote per share and such amount of dividend per share as declared by 
the Company. The Company declares and pays dividend in Indian rupees. The dividend proposed by the Board of Directors is subject to 
the approval of the shareholders in the ensuing Annual General Meeting.

In the event of liquidation of the Company, the holders of the equity shares will be entitled to receive remaining assets of the Company, 
after distribution of all preferential amounts. The distribution will be in proportion to the number of equity shares held by the shareholders.

b)  As at March, 31, 2021 and as at March 31, 2020,  there is no individual shareholder or shareholder (together with ‘Person acting in concert’) 

holding more than 5% shares of the Company. 

c) 

 Shares reserved for issue under options (No.) 

Outstanding employee stock options under below schemes, granted/ available for grant (refer note 33):

ESOP - V

d)  Number of treasury shares outstanding

Balance as per last financial statements

Add: Additions during the year

Less: Exercise during the year

Closing balance 

15.  Other equity

Securities premium

Balance as per last financial statements

Less: Adjustment pursuant to Capital reduction order 

Add: On account of exercise of share options

Closing balance

General reserve

Balance as per last financial statements

Add: On account of vested options lapsed during the year

Closing balance

Employee stock options reserve 

Balance as per last financial statements

Add: Share based expenses

Less: On account of exercise of share options

Less: On account of vested options lapsed during the year

Closing balance

As at  

As at  

March 31, 2021

March 31, 2020

 1,98,71,500 

 1,98,71,500 

 2,19,75,000 

 2,19,75,000 

As at  

As at  

March 31, 2021

March 31, 2020

 2,19,75,000 

 2,50,000

 (23,53,500)

1,98,71,500

 1,12,00,000 

 1,07,75,000 

 (4,25,000)

2,19,75,000

As at  

(` in Lakhs)

As at  

March 31, 2021

March 31, 2020

 26,712 

 (10,301)

 33 

 16,444 

 1,780 

 3 

 1,783 

 114 

 147 

 (26)

(3)

 232 

 26,705 

 - 

 7 

 26,712 

 1,780 

 - 

 1,780 

 18 

 101 

 (5)

-

 114 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
 
 
 
 
 
 
184

15.  Other equity (contd.)

Surplus/ (deficit) in the statement of profit and loss 

Balance as per last financial statements

Add: Profit/ (loss) for the year

Add: Adjustment pursuant to Capital reduction order 

Less: Transition impact of Ind AS 116 - Leases, net of tax

Less: OCI - Re-measurement losses on defined benefit obligations

Less: Dividends [refer (15(a)]

Closing balance

Exchange reserve on consolidation 

Balance as per last financial statements

Add: Effect of foreign exchange rate variations during the year

Closing balance

Treasury Shares

Balance as per last financial statements

Less: Equity shares purchased by Subex Employee Welfare and ESOP Benefit Trust

Add: On account of exercise of share options

Closing Balance

Summary of other equity:

Securities premium  
Securities premium is used to record the premium on issue of shares and profit and loss on exercise of stock 
options held as treasury shares (refer note 33). The reserve shall be utilised in accordance with the provisions of 
section 52 of the Companies Act, 2013. 

General reserve
This represents appropriation of profit by the Company. Also, the amounts recorded in share options outstanding 
account are transferred to general reserve on account of lapse of vested stock options.

Employee stock options reserve
The  employee  stock  option  reserve  is  used  to  record  the  value  of  equity-settled  share  based  payment 
transactions with employees. The amounts recorded in this account are transferred to reserves upon exercise 
of stock options by employees.

Surplus/ (deficit) in the consolidated statement of profit and loss 
This represents surplus/ (deficit) arising from operations of the Group.  

Exchange reserve on consolidation 
The exchange differences arising on translation of financial statements of foreign operations with functional 
currency other than Indian rupees is recognised in other comprehensive income and is presented within equity 
in the foreign currency translation reserve.

Treasury Shares
This represents own equity shares that are acquired from open market for issuance to employees under ESOP 
scheme. 

Total other equity

(` in Lakhs)

As at  

As at  

March 31, 2021

March 31, 2020

 (19,828)

 5,172 

 38,401 

 - 

 (12)

 (2,746)

 20,987 

 (12,206)

 636 

 (11,570)

 (1,233)

 (22)

 134 

 (1,121)

 7,563 

 (26,915)

 - 

 (442)

 (34)

 - 

 (19,828)

 (12,211)

 5 

 (12,206)

 (645)

 (611)

23

 (1,233)

(` in Lakhs)

As at  
March 31, 2021

As at  
March 31, 2020

 16,444 

 26,712 

 1,783 

 1,780 

 232 

 114 

 20,987 

 (19,828)

 (11,570)

 (12,206)

 (1,121)

 (1,233)

 26,755 

 (4,661)

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
 
 
185

15(a) Distributions made and proposed

 During the year ended March 31, 2021, the Board of Directors at its meeting held on February 01, 2021 had declared an interim dividend 
of  ` 0.50/- (10 %) per equity share on face value of  ` 5/- each for the financial year 2020-2021. The interim dividend was paid during the 
year that resulted in cash outflow of ` 2,746 Lakhs.

The Board of Directors has also recommended a final dividend of ` 0.25/-(5%) per equity share on face value of ` 5/- each for the financial 
year 2020-2021. This payment is subject to the approval of shareholders at the Annual General Meeting of the Company and if approved, 
would result in a cash outflow of  approximately ` 1,373 Lakhs. 

With effect from 1 April 2020, the Dividend Distribution Tax (‘DDT’) payable by the company under section 115O of Income Tax Act was 
abolished and a withholding tax was introduced on the payment of dividend. As a result, dividend is now taxable in the hands of the 
recipient.

16.  Trade payables

Carried at amortized cost

Current

Trade payables

- total outstanding dues of micro enterprises and small enterprises*

- total outstanding dues of creditors other than micro enterprises and small enterprises

*Payable to micro enterprises and small enterprises 

Description

a)

b)

c)

the principal amount remaining unpaid to any supplier as at the end of accounting year; 

interest due thereon remaining unpaid to any supplier as at the end of accounting year; 

the  amount  of  interest  paid  by  the  buyer  in  terms  of  section  16  of  the  Micro,  Small  and  Medium 

Enterprises Development Act, 2006, along with the amount of the payment made to the supplier beyond 

the appointed day during each accounting year;

d)

the amount of interest due and payable for the period of delay in making payment (which have been paid 

but beyond the appointed day during the year) but without adding the interest specified under the Micro, 

Small and Medium Enterprises Development Act, 2006;

e)

f)

the amount of interest accrued and remaining unpaid at the end of each accounting year; and

the amount of further interest remaining due and payable even in the succeeding years, until such date 

when the interest dues above are actually paid to the small enterprise, for the purpose of disallowance 

of a deductible expenditure under section 23 of the Micro, Small and Medium Enterprises Development 

Act, 2006.

Terms and conditions of the above financial liabilities:

-  Trade payables are non-interest bearing and are normally settled on 30 - 45 days terms.

-  For explanations on the Group’s liquidity risk management, refer note 38.

(` in Lakhs)

As at  

As at  

March 31, 2021

March 31, 2020

 66 

 1,245 

 1,311 

 41 

 1,605 

 1,646 

(` in Lakhs)

As at  

As at  

March 31, 2021

March 31, 2020

 66 

 - 

 - 

 - 

 - 

 - 

 41 

 - 

 - 

 - 

 - 

 - 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
186

17.  Other current financial liabilities

Carried at amortized cost

Current

Employee related liabilities

Interest accrued but not due on borrowings

Capital creditors

Unpaid Dividend^

^ Represents ` 6,159 of unpaid dividend which is presented as Nil due to rounding off.

18.  Other current liabilities

Unearned revenue

Statutory dues

19.  Provisions

Non-current

Provisions for employee benefits

Gratuity [refer note 34(b)]

Current

Provisions for employee benefits

Gratuity [refer note 34(b)]

Leave benefits

(` in Lakhs)

As at  

As at  

March 31, 2021

March 31, 2020

 2,815 

 5 

 225 

 - 

 3,045 

 2,210 

 -   

 2 

 -   

 2,212 

(` in Lakhs)

As at  

As at  

March 31, 2021

March 31, 2020

 2,182 

 753 

 2,935 

 1,858 

 484 

 2,342 

(` in Lakhs)

As at  

As at  

March 31, 2021

March 31, 2020

 275 

 275 

 127 

 664 

 791 

 355 

 355 

 111 

 538 

 649 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
187

20. Deferred tax liabilities (net)*

Non-current

Deferred tax liabilities

Tax impact of depreciation arising from intangible assets pursuant to restructuring

Deferred tax assets

Depreciation and amortization expense: Tax impact of difference between tax depreciation and 

depreciation and amortization expense

Provision for employee benefits and others

Losses available for offsetting against future taxable profits

*Also, refer note 21.

21.  Income tax liabilities (net)

Provision for tax [net of advance tax ` 87 Lakhs (March 31, 2020: ` 19 Lakhs)]

Provision for foreign taxes 

Provision for litigation [net of tax deducted at source ` 62 Lakhs (March 31, 2020: ` 62 Lakhs)]*

(` in Lakhs)

As at  

As at  

March 31, 2021

March 31, 2020

A

B

(A-B)

 7,058 

 7,058

 13 

 756 

 - 

 769 

 6,289 

 5,861 

 5,861 

 32 

 899 

 1,156 

 2,087 

 3,774 

(` in Lakhs)

As at  

As at  

March 31, 2021

March 31, 2020

 91 

 333 

 162 

 586 

 36 

 516 

 162 

 714 

*Provision for litigation consists of  matters which are sub-judice. There is no movement in the provision during the current and previous year, refer note 32(i) for 

further details.

Income tax expense in the consolidated statement of profit and loss consist of the following: 

(` in Lakhs)

Tax expense:

Current tax charge

Provision for MAT credit

Provision - foreign withholding taxes(net)*

Deferred tax charge (net)**

Total tax expense

Notes:

As at  

As at  

March 31, 2021

March 31, 2020

 696 

 - 

 399 

 2,670 

 3,765 

 117 

 425 

 754 

 1,849 

 3,145 

*Represents reversal/provision in respect of foreign withholding taxes deducted/ deductible by the overseas customers of the Group. Considering the expected 

utilisation of foreign withholding taxes, provision of ` 723 Lakhs (including provision of ` 279 Lakhs as at April 01, 2020) made during the earlier quarters, has been 

reversed during the year ended March 31, 2021.

** Deferred tax charge, comprises of deferred tax liability arising on account of tax benefits from amortization of intangible assets of Subex Assurance LLP, net 

of deferred tax assets arising on account of carry forward losses and other taxable temporary differences, which arose mainly on account of restructuring. The 

liability for the previous year ended March 31, 2020 in respect of tax benefits from amortization of intangibles is net of provision no longer considered necessary 

amounting to ` 1,014 Lakhs considering the favourable assessment order in respect of Assessment Year 2016-17 with respect to foreign tax credit allowance.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
188

21.  Income tax liabilities (net) (contd.)

Reconciliation of tax to the amount computed by applying the statutory income tax rate to the income before tax is summarized below:
(` in Lakhs)

 Profit/ (loss) before tax expense

Applicable tax rates in India

Computed tax charge (A)

Components of tax expense:

Provision for foreign withholding taxes (net)

Deferred tax on FTC

Tax effect of differential overseas tax rates 

Impact of disallowable income/expense

Provision for MAT credit

Others

Total adjustments (B)

Total tax expense (A+B)

Deferred tax relates to the following: 

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 8,937 

34.94%

 3,123 

 399 

 - 

 88

 - 

 -

 155

 642 

 3,765 

 (23,770)

34.94%

 (8,306)

 754 

 (1,014)

 (11)

 10,998 

 425

 299 

 11,451 

 3,145 

(` in Lakhs)

Particulars

 Consolidated Balance Sheet

Consolidated Statement of profit and loss 

Depreciation and amortization expense: Tax impact of 
difference between tax depreciation and depreciation and 
amortization expense

Tax impact of depreciation arising from intangible assets 
pursuant to restructuring

Losses available for offsetting against future taxable profits

Provision for employee benefits and others*

Minimum alternative tax ('MAT') credit entitlement

Exchange differences

Total

As at  

As at  

Year ended  

Year ended  

March 31, 2021

March 31, 2020

March 31, 2021

March 31, 2020 

 (20)

 (37)

 18 

 (3)

7,058

 -   

 (874)

 - 

-

 6,164 

 5,861 

 (1,340)

 (972)

 -   

-

 3,512 

 1,196 

 1,340 

98

 - 

18

 2,670

 1,206 

 652 

 (6)

 425 

-

 2,274 

*Includes ` 64 Lakhs in respect of adoption of Ind AS 116 “Leases” being cumulative adjustment to retained earnings during the previous year ended March 31, 

2020.

22. Revenue from operations*   

Sale of products

Sale of services

Other operating income

Disaggregation of revenue:

Revenue by offering

Sale of license

Implementation and customisation

Managed services

Support services

(` in Lakhs)

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 3,873 

 33,128 

202

 37,203 

 3,873 

 11,096 

 10,739 

 11,293 

 3,274 

 33,224 

-

 36,498 

 3,274 

 10,066 

 11,412 

 10,753 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
22. Revenue from operations* (contd.)

Others**

Revenue by contract type

Fixed price contract

Time and Material Contract

189

(` in Lakhs)

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 -   

 37,001 

 14,442 

 22,559 

 37,001 

 993 

 36,498 

 14,655 

 21,843 

 36,498 

*During the year ended March 31, 2021, the Group recognized revenue of  ` 2,976 Lakhs arising from opening unearned revenue, gross of trade receivables of   

`  3,565  Lakhs,  as  of  April  01,  2020  (March  31,  2020:  `  2,642  lakhs  arising  out  of  opening  unearned  revenue,  gross  of  receivables  of  `  2,852  Lakhs  as  of  

April 01, 2019).

**Represents revenue from sale of hardware amounting to ` 993 Lakhs during the previous year ended March 31, 2020.  

Refer note 30 for disaggregation of revenue by geographical segment.

Remaining performance obligations

The aggregate value of performance obligations that are completely or partially unsatisfied as at March 31, 2021, other than those contracts 
wherein  invoicing is on time and material basis is ` 10,461 Lakhs (March 31, 2020 : ` 6,939 Lakhs). Out of the total remaining performance 
obligation other than contracts where invoicing is on time and material basis, the Group expects to recognize revenue of around 75% within 
the next one year and the remaining thereafter. This includes contracts that can be terminated for convenience without a substantive penalty 
since, based on current assessment, the occurrence of the same is expected to be remote. 

23. Other income

Insurance claim

Income from Government incentive schemes

Interest income on:

Security deposits

Bank deposits

Miscellaneous income

Net gain on disposal of property, plant and equipment

24. Employee benefits expense

Salaries and wages*

Contribution to provident and other funds

Employee share based payments

Gratuity expense [refer note 34 (b)]

Staff welfare expenses

(` in Lakhs)

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 - 

 79 

 31 

 343 

 17 

 4 

 474 

 155 

 213 

 50 

 106 

 39 

 - 

 563 

(` in Lakhs)

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 17,784 

 1,129 

 147

 101 

 559 

 15,606 

 1,099 

 101 

 134 

 514 

 19,720 

 17,454 

* Net of reversal of provision no longer required, in respect of employee incentives amounting to ` 333 Lakhs (March 31, 2020: ` 692 Lakhs).

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
 
 
190

25. Finance cost 

Interest

Interest expense on Lease liability

Other borrowings

Other finance charges

Interest others

26. Depreciation and amortization expense

Depreciation of property, plant and equipment 

Depreciation on right-of-use assets 

Amortization of intangible assets 

27.  Other expenses

Cost of hardware, software and support charges

Sub-contract charges

Rent

Power and fuel

Repairs and maintenance

Building

Others

Insurance

Communication costs

Printing and stationery

Travelling and conveyance

Rates and taxes

Advertisement and business promotion

Consultancy charges

Payments to auditors [refer note 27(i)]

Sales commission

Commission to directors

Allowance for expected credit loss (net of reversal)

Directors' sitting fees (refer note 31)

Bank Charges

Miscellaneous expenses

(` in Lakhs)

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 269 

 5 

 20 

 2 

 296 

 452 

 - 

 25 

 - 

 477 

(` in Lakhs)

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 347 

 1,028 

 3 

 1,378 

 387 

 1,116 

 5 

 1,508 

(` in Lakhs)

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 414 

 2,672 

 364 

 142 

 92 

 657 

 103 

 225 

 11 

 296 

 169 

 125 

 812 

 160 

 373 

 48 

 (153)

 70 

 58 

 6 

 6,644 

 1,019 

 2,262 

 371 

 214 

 131 

 747 

 95 

 240 

 28 

 2,701 

 145 

 595 

 917 

 168 

 437 

 - 

 289 

 54 

 87 

 13 

 10,513 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
 
191

(` in Lakhs)

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 87 

 3 

 7 

 3

 100 

 59 

1 

60 

160

 91 

 3 

 11 

 6 

 111 

 56 

1 

57 

168

27(i). Payments to auditors (excluding goods and services tax):

(a) Statutory auditors

As auditor

Audit fee

Tax audit fee

In other capacity

Other services (certification services)

Reimbursement of expenses

(b) Other auditors for the subsidiaries

As auditor

Audit fee

In other capacity

Reimbursement of expenses 

28. Leases

During the year ended March 31, 2021, the Company had decided to shift from its earlier corporate office to a new premises in Bengaluru, 
India. Consequently, on account of the termination of lease agreement and in accordance with Ind AS 116 – ‘Lease’, the Company had written-
off the amortized value of existing right-of-use asset of ` 2,972 Lakhs and Lease liability of ` 3,414 Lakhs determined till the completion of 
notice period and vacation of existing premises, and has recognized a net gain of ` 554 Lakhs as Exceptional Item.

On account of entering into the new lease agreement, the Company recognised a right-of-use asset of ` 1,514 Lakhs and lease liability of  
` 1,452 Lakhs. The weighted average incremental borrowing rate of 6.82% has been applied to lease liabilities recognised in the balance sheet 
at the date of commencement of the leases.

On application of Ind AS 116, the nature of expenses has changed from lease rent in previous periods to depreciation cost for the right-to-use 
asset, and finance cost for interest accrued on lease liability. 

The details of the right-of-use asset held by the Group is as follows:

Gross Carrying Value

As at April 1, 2019

Additions on account of lease modifications

Disposals during the year

Exchange differences

As at March 31, 2020

Additions during the year

Disposals during the year on termination of lease agreement

Exchange differences

As at March 31, 2021

(` in Lakhs)

Buildings

Total

 4,816 

 707 

 - 

 20 

 5,543 

 1,514 

 (4,756)

 25 

 2,326 

 4,816 

 707 

 - 

 20 

 5,543 

 1,514 

 (4,756)

 25 

 2,326 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
192

28. Leases (contd.)

Depreciation

As at April 1, 2019

Charge for the year

Disposals

Exchange differences

As at March 31, 2020

Charge for the year

Disposals during the year on termination of lease agreement

Exchange differences

As at March 31, 2021

Net block

As at March 31, 2020

As at March 31, 2021

 - 

 1,116 

 - 

 3 

 1,119 

 1,028 

(1784)

 1 

 364

 4,424 

 1,962 

 - 

 1,116 

 - 

 3 

 1,119 

 1,028 

 (1784)

1 

 364 

 4,424 

 1,962

During the year ended March 31, 2021, the Group has incurred ` 364 Lakhs (March 31, 2020 ` 371 Lakhs) towards expenses relating to short-
term leases and leases of low-value assets.

Set out below are the carrying amounts of lease liabilities and the movements during the period:

Opening

Additions

Interest on lease liabilities

Payments

On account of lease modification

Exchange difference

Closing

Current

Non-current

(` in Lakhs)

Year ended  

Year ended  

March 31, 2021

March 31, 2020

4,867

1,452

269

(1,202)

(3,414)

23

1,995

420

1,575

5,052

701

452

 (1,359)

 -  

21

4,867

1,409

3,458

The following are the amounts recognised in statement of profit and loss: 

(` in Lakhs)

Depreciation expense of right-of-use assets

Interest expense on lease liabilities

Expense relating to short-term leases (included in other expenses)

Gain on termination of lease agreement *

Total amount recognised in statement of profit and loss

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 1,028 

 269 

 364 

 (554)

1,107

1,116

452

371

 -   

1,939

*Represents gain arising on termination of the lease agreement of existing office premises in India.

During the year ended March 31, 2021, the Group had total cash outflows for leases of ` 1,202 Lakhs (March 31, 2020: ` 1,359 Lakhs). During the year ended the 

Group also had non-cash additions to right-of-use assets of ` 1,514 Lakhs (March 31,2020: ` 707 Lakhs) and lease liabilities of ` 1,452 Lakhs (March 31, 2020: ` 701 

Lakhs).  There are no future cash outflows relating to leases that have not yet commenced.

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
193

29. Earnings/ (loss) per share

Basic earnings/ (loss) per share (EPS) amounts are calculated by dividing the profit/ (loss) for the year attributable to equity holders of the parent 
by the weighted average number of equity shares outstanding during the year.

Diluted EPS amounts are calculated by dividing the profit/ (loss) attributable to equity holders of the Parent Company by the weighted average 
number of equity shares outstanding during the year plus the weighted average number of equity shares that would be issued on conversion 
of all the dilutive potential equity shares into equity shares.

Computation of basic and diluted EPS:

Nominal value per equity share (of ` 5/- each w.e.f September 29, 2020 and ` 10/- upto September 28, 2020)

Profit/(loss) attributable to equity shareholders (` in Lakhs)

Weighted average number of basic equity shares (No. in Lakhs)*

    Basic

    Diluted

Earnings/(loss) per share (` per share)**

    Basic

    Diluted

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 5 

 5,172 

 5,406 

 5,513

 0.96 

 0.94 

 10 

 (26,915)

 5,452 

 5,452 

 (4.94)

 (4.94)

*The weighted average number of shares takes into account the weighted average effect of changes in treasury shares.

**Employee stock options outstanding as at March 31, 2021 are dilutive (March 31, 2020: anti-dilutive) and accordingly have been considered 
for the purpose of computing dilutive EPS.

30. Segment reporting

Operating segments are reported in a manner consistent with the internal reporting provided to the chief operating decision maker. The board 
of directors of the Group assesses the financial performance and position of the Group. The Chief Executive Officer has been identified as the 
chief operating decision maker.

The  Group  is  engaged  in  the  business  of  software  products  and  related  services,  which  are  monitored  as  a  single  segment  by  the  Chief 
Operating  Decision Maker, accordingly, these, in the context of Ind AS 108 on Operating Segments Reporting are considered to constitute 
one segment and hence the Group has not made any additional segment disclosures.

The Group’s operations spans across the world and are categorized geographically as (a) Americas, (b) EMEA (c) India and (d) APAC and rest 
of  the  World.  ‘Americas’  comprises  the  Group’s  operations  in  North  America,  South  America  and  Canada.  ‘EMEA’  comprises  the  Group’s 
operations in Europe, Middle East and Africa and the Group’s operations in the rest of the world, excluding India are organized under ‘APAC 
and the rest of the world’. Customer relationships are driven based on customer domicile.

Segment revenue by geographical location are as follows*: 

Region

 Americas 

 EMEA 

 India 

 APAC and rest of the world  

(` in Lakhs)

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 6,615 

 20,752 

 1,172 

 8,664 

 37,203 

 7,226 

 20,224 

 1,260 

 7,788 

 36,498 

* Revenues by geographic area are based on the geographical location of the customer.

No single customer represents 10% or more of the Group’s total revenue for the year ended March 31, 2021 (March 31, 2020 : Nil)

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21194

Non-current operating assets by geographical location are as follows**: 

(` in Lakhs

Region

India

Outside India

Unallocated ***

Total non-current operating assets

As at  

As at  

March 31, 2021

March 31, 2020

 2,391 

 748 

 34,409 

 37,548 

 4,271 

 857 

 34,409 

 39,537 

** Non-current operating assets includes Property, plant and equipment, Right-of-use assets, Other intangible assets and Balance with statutory/ government 

authorities and Prepaid expenses.

*** Unallocated represents Goodwill on consolidation. The management is of the view that it is not practically feasible to allocate such goodwill to various regions.

31.  Related party transactions

i. 

Related parties under Ind AS 24 and Companies Act, 2013

Trust that is consolidated

Subex Employee Welfare and ESOP Benefit Trust

Key management personnel of the Company:

Anil Singhvi 

Nisha Dutt  

Poornima Kamalaksh Prabhu 

George Zacharias 

Vinod Kumar Padmanabhan

Shiva Shankar Naga Roddam 

Venkatraman G S

G V Krishnakanth

Chairman, Non-Executive & Non-Independent Director (w.e.f June 18, 2020) 

Chairman & Independent Director (upto June 17, 2020)

Independent Director

Independent Director 

Independent Director (w.e.f. May 13, 2019)

Managing Director & Chief Executive Officer 

Designated partner of Subex Assurance LLP

Designated partner of Subex Digital LLP

Whole-time Director & Chief Operating Officer (w.e.f February 7,2020)

Chief Financial Officer & Senior Vice President

Designated partner of Subex Assurance LLP 

Designated partner of Subex Digital LLP 

Company Secretary & Compliance Officer 

ii.  Details of transactions with key management personnel during the year ended March 31, 2021: 

(` in Lakhs)

Salary and perquisites:*

Vinod Kumar Padmanabhan (includes remuneration from Subex Assurance LLP)**

Venkatraman G S **

G V Krishnakanth  **

Shiva Shankar Naga Roddam **

Dividend

Vinod Kumar Padmanabhan 

Venkatraman G S 

Shiva Shankar Naga Roddam

Director sitting fees

Anil Singhvi 

Nisha Dutt  

Poornima Prabhu

George Zacharias

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 340 

 113 

 46 

 207 

 706

 2 

 2 

1 

5

 20 

 16 

 19 

 11

66

 332 

 67 

 50 

 16 

 465 

 - 

 - 

 - 

-

 19 

 10 

 17 

 4

50

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
195

31.  iii.  Details of transactions with key management personnel during the year ended March 31, 2021: (contd.)

Commission payable***

Anil Singhvi 

Nisha Dutt  

Poornima Prabhu

George Zacharias 

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 12 

 12 

 12 

 12

 48

 -   

 -   

 -   

 -   

 -   

-

* The remuneration to the key managerial personnel does not include the provision/ accruals made on best estimate basis as they are determined for the Group 

as a whole. 

** During the year ended March 31, 2021, the Company has granted Nil ESOPs (March 31, 2020 : 18,00,000 ESOPs) to certain key management personnel under 

ESOP 2018 scheme. Of the aforesaid ESOPs, 5,60,000 options (March 31, 2020 : 4,25,000 ESOPs) has been exercised during the year ended March 31, 2021. Refer 

note 33.

*** Commission payable to Independent Directors and Non-Executive Director is subject to the approval of shareholders at the Annual General Meeting of the 

Company.

32. Contingent liabilities

Income tax demands [refer note (i)]

Service tax demands [refer note (ii)]

Bank guarantees (furnished to customers)

i.  

Income tax

(` in Lakhs)

As at  

As at  

March 31, 2021

March 31, 2020

 6,609 

 3,687 

 299 

 6,619 

 3,687 

 256 

a)   The Company has received assessment orders in respect of each of the financial years 2010-11, 2013-14 and 2014-15, wherein certain 
adjustments  were  made  to  the  taxable  income  in  relation  to  various  matters  including  adjustments  in  respect  of  transfer  pricing 
under section 92CA of the Income Tax Act, 1961 and disallowances of certain expenditures. These demands are disputed by the 
management and the Company has filed appeals against these orders with various appellate authorities. The management, including 
its tax experts/ advisors, are of the view that the prices determined by it are at arm’s length, expenditures are deductible based on 
outcome of previous litigations, and is confident that its position will likely be upheld on ultimate resolution and will not have material 
adverse effect on the Company’s financial position and results of operations. With respect to the demands of Subex Limited, the 
Company has paid ` 995 lakhs. 

b)   One  of  the  subsidiary,  Subex  Technologies  Limited,  had  received  demand  orders  in  relation  to  disallowance  of  subcontracting 
charges  on  non-deduction  of  withholding  taxes  pertaining  to  financial  year  ended  March  31,  2008,  amounting  to `  3,088  Lakhs 
under section 143(3) of Income Tax Act, 1961 and ` 1,214 Lakhs under section 201(1) of Income Tax Act, 1961. In the matter relating 
to demand u/s 143(3) of Income Tax Act, 1961, the Company had received a favourable decision from the Honorable Income Tax 
Appellate Tribunal in November 2016 wherein refund has been determined. Subsequently, the Department of Income Tax has filed 
an appeal in this regard with the Honorable High Court. The matter relating to section 201(1) of Income Tax Act, 1961 is stayed in the 
interim by the Honorable High Court pending the hearing in respect of the matter. Based on the opinion received from the external 
consultants,  the  management  is  of  the  view  that,  these  expenses  are  deductible  from  taxable  income,  and  is  confident  that  the 
demands raised by the Assessing Officers are not tenable under law.

ii. 

Service tax

The Group has received demand order towards the service tax  on import of certain services and equivalent amount of penalties under the 
provisions of the Finance Act, 1994 along with the consequential interest during the period April 2006 to July 2009. These demands are 
disputed by the management and the Group has filed appeals against these orders with various appellate authorities. The management 
is of the view that the service tax is not applicable on those import of services, and is confident that the demands raised by the Assessing 
Officers are not tenable under law.   

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
 
 
196

33. Employee stock options plans (‘ESOPs’)

The Group during the year 2005-2006 had established equity settled ESOP schemes of ESOP III. As per the schemes, the Compensation 
Committee grants the options to the employees deemed eligible by the Advisory Board constituted for the purpose. The options are granted 
at a price, which is not less than 85% of the average market price of the underlying shares based on the quotation on the Stock Exchange 
where the highest volume of shares are traded for 15 days prior to the date of grant. The shares granted vest over a period of 1 to 4 years and 
can be exercised over a maximum period of 3 years from the date of vesting.

During the year 2018-2019, the Board of Directors and the shareholders of the Company approved “Subex Employees Stock Option Scheme 
– 2018” (referred to as the “ESOP Scheme 2018” or “ESOP - V” ) to be administered through Subex Employee Welfare and ESOP Benefit Trust 
(referred to as the “ESOP Trust”). The ESOP Trust is authorised to acquire shares of the Company through secondary market for providing such 
share-based payments to its employees. The ESOP Trust is consolidated in the standalone financial results of the Company and the shares 
reacquired and held by ESOP Trust are treated as treasury shares recognised at cost and deducted from other equity.  The ESOP trust held 
1,98,71,500 and 2,19,75,000 treasury shares as at March 31, 2021 and March 31, 2020 respectively.

The  Nomination  and  Remuneration  Committee  of  the  Group  in  their  meeting  held  on  February  1,  2021  granted  12,40,500  
(March 31, 2020: 1,28,00,000) options under approved “Subex Employees Stock Option Scheme – 2018” to the eligible employees. The shares 
granted vest over a period of 1 to 2 years and can be exercised over a maximum period of 2 years from the date of vesting.  

Employees stock options details as on the balance sheet date are:

Options outstanding at the beginning of the year

     ESOP – III

     ESOP – V

Exercised during the year

    ESOP – III

     ESOP – V

Granted during the year

    ESOP – III

     ESOP – V

Forfeited and expired during the year

     ESOP – III

     ESOP – V

Options outstanding at the end of the year

    ESOP – III

     ESOP – V

Options exercisable at the end of the year

    ESOP – III

     ESOP – V

2020-21

2019-20

Options (no.)

Weighted average 

Options (no.)

Weighted average 

exercise price per 

stock option (`)

exercise price per 

stock option (`)

 - 

 2,19,75,000 

-

 23,53,500 

-

 -   

 6.00 

-

 6.00 

-

 6,125 

 1,06,50,000 

-

 4,25,000 

-

 12,40,500 

 18.00 

 1,28,00,000 

 - 

 9,90,500 

-

 1,98,71,500 

-

 1,19,24,750 

 - 

 6.00 

-

 6.75 

-

 6.00 

 6,125 

 10,50,000 

-

 2,19,75,000 

-

 43,75,000 

 13.74 

 6.00 

-

 6.00 

-

 6.00 

 13.74 

 6.00 

-

 6.00 

-

 6.00 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21197

33. Employee stock options plans (‘ESOPs’) (contd.)

Details of weighted average remaining contractual life and range of exercise prices for the options outstanding at the balance sheet 

date: 

Particulars

ESOP – III

ESOP – V

Weighted average remaining contractual 

Range of exercise prices (`)

life(years)*

2020-21

2019-20

2020-21

2019-20

-

 2.16 

-

 2.94 

-

 6.00-18.00 

-

 6.00 

* considering vesting and exercise period

Fair value methodology

The key assumptions used in Black-Scholes model for calculating fair value of ESOP V during the year is as below:

Particulars

Risk-free interest rate

Expected volatility of share

Expected life(years)

Dividend yield

Exercise Price

Weighted average fair value as on grant date (`)

March 31, 2021

March 31, 2020

6.12%

72.08%

2

1.88%

18.00

12.64

6.70%

41.00%

2

 -   

6.00

1.23

The expected life of stock options is based on historical data and current expectations and is not necessarily indicative of exercise patterns that 
may occur. The expected volatility reflects assumption that the historical volatility over a period similar to the life of the options is indicative of 
future trends, which may also not necessarily be the actual outcome.

34. Employee benefit plans

a)  Provident fund

The Group makes contributions to Provident Fund, Pension Fund, Employee State Insurance scheme and other funds which are defined 
contribution plan for qualifying employees. Under the scheme, the Group is required to contribute a specified percentage of the payroll 
costs to fund the benefits.  The Group recognized ` 1,110 Lakhs (March 31, 2020: ` 1,055 Lakhs) towards Provident Fund and Pension Fund 
contributions (including 401K contribution). 

b)  Gratuity

The Group offers Gratuity benefits to employees, a defined benefit plan. Gratuity plan is governed by the Payment of Gratuity Act, 1972. 
Under gratuity plan, every employee who has completed at least five years of service gets a gratuity on departure @15 days of last drawn 
salary for each completed year of service. The scheme is funded with an insurance company in the form of qualifying insurance policy. 

The following tables set out the status of the gratuity plan:

Disclosure as per Ind AS 19 

A.

Change in defined benefit obligation

Obligations at beginning of the year

Service cost

Interest cost

Benefits settled

Actuarial loss (through OCI)

Currency translation adjustment

Obligations at end of the year

(` in Lakhs)

As at  

As at  

March 31, 2021

March 31, 2020

 740 

 101

 38 

 (133)

 16 

 (4)

 758 

 651 

 134 

 43 

 (138)

 36 

 14 

 740 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
198

34. Employee benefit plans (contd.)

B.

Change in plan assets

Plan assets at beginning of the year, at fair value

Expected return on plan assets

Actuarial gain (through OCI)

Contributions

Benefits settled

Plan assets at the end of the year

Present value of defined benefit obligation at the end of the year

Fair value of plan assets at the end of the year

C.

Net liability recognised in the consolidated balance sheet

D.

Expenses recognised in the consolidated statement of profit and loss:

Service cost

Interest cost (net)

Net gratuity cost

E.

Re-measurement gains/ (losses) in OCI

Actuarial (loss)/ gain due to financial assumption changes

Actuarial (loss)/ gain due to experience adjustments

Actuarial (loss)/ gain - return on plan assets greater than discount rate

Total expenses recognised through OCI

F.

Assumptions

Discount rate

Expected return on plan assets

Salary escalation*

Attrition rate

Retirement age

 274 

 18 

 4 

 193 

 (133)

 356 

 (758)

 356 

 (402)

 251 

 18 

 2 

 141 

 (138)

 274 

 (740)

 274 

 (466)

(` in Lakhs)

Year ended  

Year ended  

March 31, 2021

March 31, 2020

 101 

 20 

 121 

 -   

 (16)

 4 

 (12)

4.90%

6.41%

5.95%

18.00%

 60 years 

 134 

 25 

 159 

 (16)

 (20)

 2 

 (34)

5.20%

7.30%

6.20%

18.00%

60 years

Assumptions regarding future mortality experience are set in accordance with the published statistics by Indian Assured Lives Mortality 
(2012-14) [March 31, 2020: Indian Assured Lives Mortality (2012-14)].

*The estimate of future salary increases considered, takes into account the inflation, seniority, promotion, increments and other relevant 
factors, benefit obligation such as supply and demand in the employment market.

G.

Five years pay-outs

Year 1

Year 2

Year 3

Year 4

Year 5

After 5th Year

(` in Lakhs)

As at  
March 31, 2021

As at  
March 31, 2020

 127 

 109 

 98 

 91 

 82 

 498 

 111 

 106 

 99 

 89 

 80 

 499 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
 
 
 
34. Employee benefit plans (contd.)

H. Contribution likely to be made for the next one year

I.

The major categories of plan assets as a percentage of the fair value of total plan assets are as follows:

Investment with insurer

J. 

Sensitivity analysis 

199

(` in Lakhs)

As at  

As at  

March 31, 2021

March 31, 2020

 127 

 111 

100%

100%

(` in Lakhs)

Particulars

Year ended March 31, 2021

Year ended March 31, 2020

Effect of change in discount rate

0.5% increase

0.5% decrease

0.5% increase

0.5% decrease

Impact on defined benefit obligation increase/ (decrease)

 (16)

 17 

 (17)

 17 

Effect of change in salary

1% increase

1% decrease

1% increase

1% decrease

Impact on defined benefit obligation increase/ (decrease)

 32 

 (31)

 32 

 (30)

Effect of change in withdrawal assumption

 5% increase 

 5% decrease 

 5% increase 

 5% decrease 

Impact on defined benefit obligation increase/ (decrease)

 (20)

 25 

 (19)

 24 

K. 

The average duration of the defined benefit plan obligation at the end of the reporting period of gratuity is 6 years (March 31, 2020: 6 years). 

35. Additional information pursuant to para 2 of general instructions for the preparation of consolidated 

financial statements:

Contribution of net assets/ (liability) in the consolidated financial statements:

As at and for the year ended March 31, 2021 

(` in Lakhs)

Name of the entity

Net Assets i.e., total assets 

Share in profit or loss

Share in other 

Share in total 

minus total liabilities

comprehensive income

comprehensive income

As % of 

Amount

As % of 

Amount

As % of 

Amount

As % of 

Amount

Consolidated 

net assets

Consolidated 

profit or (loss)

consolidated  

consolidated 

other 

total 

comprehensive 

comprehensive 

income

income

47%  50,166 

34%

 2,622 

-

 - 

31%

 2,622 

Parent

Subex Limited

Indian subsidiaries

Subex Technologies Limited

 - 

 15 

 - 

 (4)

Subex Assurance LLP

Subex Digital LLP

Foreign subsidiaries

Subex (Asia Pacific) Pte Ltd.

Subex (UK) Ltd.

Subex Americas Inc. 

44%  48,634 

62%

 4,836 

(4%)

 (4,528)

(26%)

 (2,010)

-

8%

5%

 493 

 8,146 

 5,760 

(4%) 

 (347)

29%

 2,283 

-

 (10)

 - 

(2%)

1%

4%

85%

2%

 - 

 (15)

 8 

 26 

 535 

 12 

 - 

 (4)

57%

 4,821 

(24%)

 (2,002)

(4%) 

 (321)

34%

 2,818 

-

 2 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
 
200

35. Additional information pursuant to para 2 of general instructions for the preparation of consolidated 

financial statements:

Contribution of net assets/ (liability) in the consolidated financial statements: (Cont.)

Name of the entity

Net Assets i.e., total assets 

Share in profit or loss

Share in other 

Share in total 

minus total liabilities

comprehensive income

comprehensive income

As % of 

Amount

As % of 

Amount

As % of 

Amount

As % of 

Amount

Consolidated 

net assets

Consolidated 

profit or (loss)

consolidated  

consolidated 

other 

total 

comprehensive 

comprehensive 

income

income

Subex Inc.

Subex Middle East

Subex Bangladesh Pvt.Ltd

(2%)

 (1,628)

 - 

 - 

 69 

 (45)

7%

 (1%)

(1%) 

 533 

 (67)

 (57)

11%

(1%)

-

 66 

 (8)

 - 

7%

(1%)

(1%) 

 599 

 (75)

 (57)

Total

100% 1,07,082 

100%

 7,779 

100%

 624 

100%

 8,403 

Adjustments arising out of consolidation

Total

 (52,227)

 54,855 

 (2,607)

 5,172 

 - 

 624 

As at and for the year ended March 31, 2020

 (2,607)

 5,796 

(` in Lakhs)

Name of the entity

Net Assets i.e., total assets 
minus total liabilities

Share in profit or loss

Share in other 
comprehensive income

Share in total 
comprehensive income

Parent

Subex Limited

Indian subsidiaries

Subex Technologies Limited

Subex Assurance LLP

Subex Digital LLP

Foreign subsidiaries

Subex (Asia Pacific) Pte Ltd.

Subex (UK) Ltd.

Subex Americas Inc. 

Subex Inc.

Subex Middle East

Subex Bangladesh Pvt.Ltd

Total

Adjustments arising out of consolidation

Total

Amount

As % of 
Consolidated 
net assets

Amount

As % of 
Consolidated 
profit or (loss)

Amount

As % of 
consolidated  
other 
comprehensive 
income

As % of 
consolidated 
total 
comprehensive 
income

Amount

48%  50,024 

63%  (20,588)

72%

 (21)

63%  (20,609)

 -   

 16 

45%  46,413 

(2%)

 (2,527)

 -   

 (4)

40%  (12,974)

6%  (1,999)

 -   

(24%)

14%

 - 

 7 

 (4)

 -   

 (4)

40%

 (12,967)

6%

 (2,003)

1%

5%

6%

 815 

 5,313 

 5,758 

(2%)

 (2,227)

 -   

 -   

 144 

 12 

-

 (29)

(4%)

(2%)

(3%)

 -   

 -   

 1,301 

 664 

 1,060 

 15 

 11 

100%  1,03,741 

100%  (32,543)

 (52,202)

 51,539 

 5,628 

 (26,915)

(103%)

(786%)

203%

762%

(34%)

(3%)

100%

 30 

 228 

 (59)

 (221)

 10 

 1 

 (29)

 - 

 (29)

 -   

(5%)

(2%)

(3%)

 -   

 -   

 1 

 1,529 

 605 

 839 

 25 

 12 

100%

 (32,572)

 5,628 

 (26,944)

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
201

36. Capital management

The Group’s objective for capital management is to maximize shareholder value, safeguard business continuity and support the growth of the 
Group. The Group determines the capital requirement based on annual operating plans and long-term and other strategic investment plans. 
The funding requirements are met through equity and operating cash flows generated. The Group does not have any long term debts hence 
there is no capital gearing ratio. Surplus fund has been invested into risk free highly liquid financial instruments.

37.  Fair value hierarchy

The carrying value of financial instruments by categories is as follows:

Particulars

Financial assets measured at amortized cost

Interest accrued but not due on bank deposits*

Trade receivables*

Unbilled revenue*

Security deposits^

Loans and advances to employees*

Financial assets measured at fair value through profit or loss

Foreign currency forward contract#

Cash and cash equivalents and other balances with banks

Balance with banks
Earmarked balances with banks being unpaid dividend accounts**
Margin money deposits

Financial liabilities measured at amortized cost

Employee related liabilities*

Trade payables*

Capital creditors*

Borrowings*

Interest accrued but not due on borrowings*

Lease liabilities^

(` in Lakhs)

As at  

As at  

March 31, 2021

March 31, 2020

 40 

 9,215 

 6,379 

 301 

 219 

 16,154 

9

9

 14,294 
-
 418 

 14,712 

 2,815 

 1,311 

 225 

 584 

 5 

 1,995 

 6,935 

 6 

 9,206 

 5,258 

 533 

 104 

 15,107 

-

-

 9,043 
-
 256 

 9,299 

 2,210 

 1,646 

 2 

 -   

 -   

 4,867 

 8,725 

* The carrying value of these accounts are considered to be the same as their fair value, due to their short term nature. Accordingly, these are classified as level 3 

of fair value hierarchy.   

^ The fair value of these accounts was calculated based on cash flow discounted using a current lending/ borrowing rate, they are classified as level 3 fair value 

hierarchy due to inclusion of unobservable inputs including counterparty credit risk.

# These accounts are considered to be highly liquid / liquid and the carrying amount of these are considered to be the same as their fair value.

**Represents ` 6,159 of unpaid dividend which is presented as Nil due to rounding off.

38. Financial risk management: 

The Group’s activities expose it to the following risks:

i.  Credit risk

ii. 

Interest rate risk

iii.  Liquidity risk

iv.  Market risk

i.  Credit risk

Credit Risk is the risk that a counter party will not meet its obligations under a financial instrument or customer contract leading to a 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
202

38. Financial risk management (contd.)

financial loss. The Group is exposed to credit risk from its operating activities (primarily trade receivables and unbilled revenue) and from 
its financing activities including deposits with banks, foreign exchange transactions and other financial instruments.

a. 

Trade receivables

Credit risk is managed by each business unit as per the Group’s established policy, procedures and control relating to customer credit risk 
management. Outstanding customer receivables are regularly monitored.

The impairment analysis is performed at each reporting date on an individual basis for major clients. In addition, a large number of minor 
receivables are grouped into homogeneous groups and assessed for impairment collectively. The maximum exposure to credit risk at the 
reporting date is the carrying value of each class of financial assets. The Group does not hold collateral as security.

b.  Credit risk exposure

The Group’s credit period generally ranges from 30 - 180 days. The credit risk exposure of the Group is as below:

Particulars

Trade receivables

Unbilled revenue

Total

The movement in credit loss allowance on customer balance is as follows :  

Opening balance

Add/ (less): (Reversal)/ provided during the year

Less: Bad-debts written-off 

Add: Translation difference

Closing balance

c.  Other financial assets and deposits with banks

(` in Lakhs)

As at  
March 31, 2021

As at  
March 31, 2020

 9,215 

 6,379 

 15,594 

 9,206 

 5,258 

 14,464 

(` in Lakhs)

As at  

As at  

March 31, 2021

March 31, 2020

 2,178 

 (153)

 -   

 63 

 2,088 

 1,789 

 289 

 (25)

 125 

 2,178 

Credit risk is limited, as the Group generally invests in deposits with banks with high credit ratings assigned by international and domestic 
credit rating agencies. Counterparty credit limits are reviewed by the Group periodically and the limits are set to minimise the concentration 
of risks and therefore mitigate financial loss through counterparty’s potential failure to make payments.

ii.  

Interest rate risk

Interest rate risk is the risk that the fair value of future cash flows of a financial instrument will fluctuate due to changes in market interest 
rates. The Group risk of changes in interest rates relates primarily to the Group’s debt obligations with floating interest rates for the period 
the group was holding the debts.

The following table demonstrates the sensitivity to a reasonably possible change in interest rates, with all other variables held constant.  
The impact on entity’s profit before tax due to change in the interest rate/ fair value of financial liabilities are as disclosed below:

Particulars

Year ended March 31, 2021

Year ended March 31, 2020

(` in Lakhs)

Borrowings

Change in interest 

Effect of profit before 

rate

exceptional items and 

tax expense

+1%

-1%

6

 (5) 

Change in interest 
rate

Effect of profit before 
exceptional items and 
tax expense

 -   

 -   

 -   

 -   

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
203

38. Financial risk management (contd.)

iii.  Liquidity risk

The Group’s principal sources of liquidity are cash and cash equivalents and the cash flow that is generated from operations. The Group 
believes that the cash and cash equivalents is sufficient to meet its current requirements. Accordingly no liquidity risk is perceived.

The break-up of cash and cash equivalents and deposits is as below:

Particulars

Cash and cash equivalents

Other balances with banks

(` in Lakhs)

As at  

As at  

March 31, 2021

March 31, 2020

 14,294 

 418 

 14,712 

 9,043 

 256 

 9,299 

The  table  below  summarises  the  maturity  profile  of  the  Group’s  financial  liabilities  at  the  reporting  date.  The  amounts  are  based  on 
contractual undiscounted payments.

Particulars

As at March 31, 2021

Trade payables

Lease Liability*

Borrowings

Other financial liabilities

As at March 31, 2020

Trade payables

Lease Liability*

Other financial liabilities

On demand

0-180 Days

181-365 Days More than 365 Days

Total

(` in Lakhs)

 1 

 - 

 - 

 - 

 1 

 92 

 - 

 - 

 92 

 1,301 

 258 

 584

 3,045 

5,188

 1,554 

 705 

 2,212 

 4,471 

 9 

 391 

- 

 - 

400 

 - 

 705 

 - 

 705 

 - 

 1,830 

-

 - 

 1,830 

 - 

 4,334 

 - 

 4,334 

 1,311 

 2,479 

 584 

 3,045 

 7,419 

 1,646 

 5,744 

 2,212 

 9,602 

*Includes future cash outflow toward estimated interest on lease liabilities

iv.  Market risk

Foreign  currency  risk  is  the  risk  that  the  fair  value  or  future  cash  flows  of  an  exposure  will  fluctuate  because  of  changes 
  in  foreign  exchange  rates.  The  Group’s  exchange  risk  arises  from  its  foreign  operations,  foreign  currency  revenues  and  expenses. 
The Group has exposures to United States Dollars (‘USD’), Great Britain Pound (‘GBP’), Euro (‘EUR’) and other currencies. The Group’s 
 exposure to the risk of changes in foreign exchange rates relates primarily to the Group’s operating activities and financing activities. 

Below is the summary of foreign currency exposure of Group’s financial assets and liabilities.

As at March 31, 2021 

Particulars

Financial assets

Trade receivables

Cash  and  cash  equivalents  and 

other bank balances

Denominated currency

USD

 4,410 

 1,427 

GBP

-

 363 

(` in Lakhs)

 Total 

EUR

Others

 1,916 

 340 

 975 

 1,503 

 7,301 

 3,633 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
204

38. Financial risk management (contd.)

Other financial assets

Total financial assets

Financial liabilities

Other financial liabilities

Total financial liabilities

Net financial assets/ (liabilities)

As at March 31, 2020 

Particulars

Financial assets

Trade receivables

Cash  and  cash  equivalents  and 

other bank balances

Other financial assets

Total financial assets

Financial liabilities

Other financial liabilities

Total financial liabilities

Net financial assets/ (liabilities)

 3,860 

 9,697 

 505 

 505 

 9,192 

 6 

 369 

-

 - 

369 

 919 

 3,175 

 292 

 292 

 2,883 

 951 

 3,429 

 29 

 29 

 3,400 

Denominated currency

USD

GBP

EUR

Others

 5,682 

 531 

 2,776 

 8,989 

 900 

 900 

 8,089 

 - 

 - 

 - 

 - 

 - 

 -   

 -   

 1,322 

 281 

 1,125 

 2,728 

 132 

 132 

 2,596 

 770 

 382 

 412 

 1,564 

 19 

 19 

 1,545 

 5,735 

 16,669 

 826 

826 

 15,843 

(` in Lakhs)

Total

 7,774 

 1,194 

 4,313 

 13,281 

 1,051 

 1,051 

 12,230 

The  Company  holds  derivative  financial  instruments  such  as  foreign  currency  forward  contracts  to  mitigate  the  risk  of  changes  in 
exchange rates on foreign currency exposures. The counter party for these transactions are banks. These derivative financial instruments 
are valued based on quoted prices for similar assets and liabilities in active markets or inputs that are directly or indirectly observable in 
the market place.

Forward contracts outstanding are as below:

Currency

USD

GBP

Sensitivity analysis

Foreign currency amount

Amount in ` lakhs

As at  March 31, 2021  As at March 31, 2020 

As at March 31, 2021 

As at March 31, 2020 

 6,50,000 

 4,50,000 

 - 

 - 

475 

 453 

-

 -   

Every 1% appreciation or depreciation in the respective foreign currencies against functional currency of the each of the group entities 
would cause the profit before exceptional items in proportion to revenue to increase or decrease respectively by 0.43% (March 31, 2020: 
0.34%).

39. As per section 135 of The Company’s Act, 2013, a Corporate Social Responsibility (‘CSR’) committee has been formed by Subex Limited. 
The primary function of the Committee is to assist the Board of Directors in formulating the CSR policy and review the implementation 
and progress of the same from time to time. The CSR Policy focuses on creating opportunities for the disadvantaged with emphasis on 
persons with disabilities. During the year ended March 31, 2021, considering losses incurred in past years, the Company does not have 
the obligation to incur expenses in relation to CSR. 

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21205

40. The  Group  Companies  has  entered  into  ‘International  transactions’  with  ‘Associated  Enterprises’  which  are  subject  to  Transfer  Pricing 
regulations in India, as well as in the other geographies. The Group is in the process of carrying out transfer pricing study for the year 
ended March 31, 2021 in this regard, to comply with the requirements of the Income Tax Act, 1961 and other applicable laws in other 
countries. The Management of the Group, is of the opinion that such transactions with Associated Enterprises are at arm’s length and 
hence in compliance with the aforesaid legislation. Consequently, this will not have any impact on the consolidated financial statements, 
particularly on account of tax expense and that of provision for taxation.

41.  The US Federal government in the wake of COVID 19 pandemic has provided support to business through Paycheck Protection Program 
(PPP). Subex Inc. have obtained a benefit under this scheme for ` 600 Lakhs during May 2020. This loan is eligible for forgiveness on 
fulfilment  of  certain  conditions.  Subex  Inc.  has  applied  for  forgiveness  and  application  is  pending  with  Small  Business  Administration, 
United States government agency for review and approval. Pending, approval of the forgiveness application, the benefit is reflected as 
borrowings and in the event the application is not approved, the benefit needs to be refunded along with interest @ 1% p.a.

42. During  the  previous  year  ended  March  31,  2020,  the  Company  had  entered  into  settlement  agreement  with  former  MD  &  CEO  and 
former COO of the company in respect of long drawn litigation wherein certain claims were made against the Company. In terms of 
the settlement agreement, the Company has paid an amount of ` 820 lakhs (net of ` 234 Lakhs recoverable from such ex-employees). 
Accordingly, the aforesaid litigation is amicably settled.   

43. The Group has considered internal and certain external sources of information including economic forecasts, budgets required to meet 
performance obligations and likely delays on contractual commitments, upto the date of approval of these consolidated Ind AS financial 
statements, in determining the possible impact from the COVID-19 pandemic. The Group has used the principles of prudence in applying 
judgements, estimates and assumptions and based on the current estimates, the Group expects to fully recover the carrying amount of 
its assets. The impact of the global health pandemic may be different from that estimated as at the date of approval of these consolidated 
Ind AS financial statements and the Group will continue to closely monitor any material changes to its assessment of economic impact 
of COVID- 19 pandemic.  

44. The Code on Social Security, 2020 (‘Code’) relating to employee benefits during employment and post-employment benefits received 
Presidential assent in September 2020. The Code has been published in the Gazette of India. However, the date on which the Code will 
come into effect has not been notified and the final rules/interpretation have not yet been issued. The Group will assess the impact of the 
Code when it comes into effect and will record any related impact in the period the Code becomes effective.

As per our report of even date 

For and on behalf of the Board of Directors 

For S.R. Batliboi & Associates LLP 
Chartered Accountants 
ICAI Firm registration number: 101049W/E300004 

per Rajeev Kumar 
Partner 
Membership No.: 213803 

Place: Bengaluru, India 
Date: May 17, 2021 

Vinod Kumar Padmanabhan 
Managing Director & CEO 
DIN : 06563872 
Place: Bengaluru, India 

Venkatraman G S 
Chief Financial Officer 
Place: Bengaluru, India 

Date: May 17, 2021

Anil Singhvi   
Chairman, Non- Executive & Non-Independent Director 
DIN : 00239589
Place: Mumbai, India

G V Krishnakanth  
Company Secretary  
Place: Bengaluru, India

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS for the year ended March 31, 2021Subex Annual Report 2020-21 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
206

“SHAREHOLDERS’ INFORMATION” 

REGISTERED OFFICE

The Registered office of the Company is at Pritech Park – SEZ,  
Block-09, 4th Floor, B Wing, Survey No. 51 to 64/4,  
Outer Ring Road, Bellandur Village, Varthur Hobli,  
Bengaluru, Karnataka-560 103.

DATE AND VENUE OF THE 27TH ANNUAL GENERAL MEETING (AGM)

Date : Friday, July 09, 2021

Venue :  Video Conference (“VC”)/Other Audio Visual Means (“OAVM”)

Time :  11:00 A.M. (IST)

E-voting date: Tuesday, July 06, 2021, 9:00 A.M. (IST) to Thursday, July 08, 2021, 5:00 P.M. (IST)

DATES OF BOOK CLOSURE

From July 03, 2021 to July 09, 2021 (both days inclusive)

BOARD MEETINGS & FINANCIAL CALENDAR

Calendar of Board Meetings to adopt the accounts

Financial year 2020-21 

– April 01, 2021 to March 31, 2022

For quarter ending June 30, 2021 

– 2nd week of August 2021

For quarter ending September 30, 2021 

– 2nd week of November 2021

For quarter ending December 31, 2021 

– 2nd week of February 2022 

For the year ending March 31, 2022 

– 4th week of May 2022

DIVIDEND

The Board at its meeting held on February 01, 2021 declared an interim dividend of  ` 0.50 per share (10% per share of Face value of ` 5) 
for the financial year 2020-21.

The Board at its meeting held on May 17, 2021, recommended a final dividend of ` 0.25 (5%) per share, subject to the approval of the 
members at the 27th Annual General Meeting to be held on July 09, 2021.

The Company has uploaded the names of the Members and the details of the unpaid/unclaimed dividend on its website at https://www.
subex.com/investors/dividend/. Members are requested to inspect the same and find out whether their dividend is outstanding.

LISTING ON STOCK EXCHANGES

Equity Shares of the Company are quoted on the National Stock Exchange of India Limited (NSE) since September 05, 2003 and on the 
BSE Limited (BSE) since July 31, 2000. The Company has paid listing fees for the year 2020-21 in accordance with the provisions of the 
SEBI (LODR) Regulations, 2015 

The  2,43,207  Global  Depositary  Receipts  (GDRs)  of  the  Company  are  listed  on  the  Professional  Securities  Market  of  London  Stock 
Exchange since March 09, 2007.

The stock codes of the Company at the Stock Exchanges are as follows:

Name and address of the Stock Exchange 

Stock code

National Stock Exchange of India Limited, Exchange Plaza, 5th Floor, Plot No. C/1, G Block Bandra 

SUBEXLTD

Kurla Complex, Bandra (East) Mumbai- 400 051          

BSE Limited, Phiroze Jeejeebhoy Towers, Dalal Street,  Mumbai 400 001 

London Stock Exchange, 10 Paternoster Square London EC4M 7LS

532348

SUBX

The International Securities Identification Number (ISIN) for the Company’s Equity Shares in dematerialized form is INE754A01055.

CUSTODIAL FEE

Pursuant to the Securities and Exchange Board of India (SEBI) Circular No. MRD/DoP/SE/Dep/Cir-4/2005 dated January 28, 2005 issuer 
companies are required to pay custodial fees to the depositories with effect from April 01, 2005.  The said circular has been partially 

Subex Annual Report 2020-21  
207

modified vide SEBI’s Circular No. MRD/DoP/SE/Dep/Cir-2/2009 dated February 10, 2009. The Company, in accordance with the aforesaid 
circulars, paid custodial fees for the year 2020-21 to NSDL and CDSL on the basis of the number of beneficial accounts maintained by 
them as on March 31, 2021.

STOCK MARKET DATA RELATING TO EQUITY SHARES LISTED IN INDIA

Monthly high and low quotes during each month in the financial year 2020-21 as well as the volume of shares traded on NSE and BSE 
are as under:

Month

Apr-20

May-20

Jun-20

Jul-20

Aug-20

Sep-20

Oct-20

Nov-20

Dec-20

Jan-21

Feb-21

Mar-21

High Price

Low Price Number of shares traded (in lakhs)

High Price

Low Price

Number of shares traded

NSE

BSE

4.15

7.00

9.75

9.35

12.70

12.85

17.15

23.50

35.00

29.85

31.30

41.65

3.00

3.55

6.65

7.40

9.10

9.30

11.65

15.35

23.50

23.20

24.50

27.25

93.22

53.99

453.77

162.87

452.11

353.40

1062.27

731.70

2859.81

994.31

1151.37

2638.42

4.16

7.52

9.82

9.30

12.70

13.00

17.19

23.50

35.00

29.85

31.20

42.00

3.05

3.59

7.01

7.37

8.75

9.28

11.70

15.30

23.45

23.20

24.50

27.30

                 8,23,039 

             1,63,85,895 

             3,28,54,745 

               77,28,594 

             1,90,39,727 

             1,93,42,339 

             1,83,02,157 

             2,63,31,260 

             7,65,89,042 

             2,54,67,757 

             2,08,05,328 

             4,76,52,464 

SUBEX LIMITED SHARE PRICE VERSUS NSE S&P CNX NIFTY AND SENSEX 

Month

Apr-20

May-20

Jun-20

Jul-20

Aug-20

Sep-20

Oct-20

Nov-20

Dec-20

Jan-21

Feb-21

Mar-21

BSE Sensex 

  33,717.62 

  32,424.10 

  34,915.80 

  37,606.89 

  38,628.29 

  38,067.93 

  39,614.07 

  44,149.72 

  47,751.33 

  46,285.77 

  49,099.99 

  49,509.15 

Nifty 50

9,859.90

9,580.30

10,471.00

11,300.55

11,647.60

11,604.55

11,971.05

13,055.15

13,981.95

14,644.70

15,314.70

15,245.60

Subex Annual Report 2020-21208

Subex Annual Report 2020-21209

CREDIT RATING

The India Ratings and Research organisation (Ind-Ra) in their letter dated September 04, 2020 confirmed that the company’s outlook has been 
revised to Positive from Stable and the credit rating remained unchanged at ‘IND A-’.

Rating History is as mentioned below:

Instrument Type

Current Rating/Outlook

Historical Rating Outlook

Issuer Rating

Long-Term

-

IND A-/Positive

IND A-/Stable

IND A-/Stable

Rating Type         

Rated Limits (million)          

Rating

07 August 2019    

26 July 2018

20 July 2017

IND A-/Stable

SHAREHOLDING PATTERN

(As per records of the RTA)

Distribution of Shareholding:

No. of Equity shares held

As on March 31, 2021

As on March 31, 2020

No. of share 

% to total share holders

No. of share 

% to total share holders

1 – 5000

5001 – 10000

10001 – 20000

20001 –30000

30001 – 40000

40001 – 50000

50001 – 100000

100001 and above

TOTAL

holders

1,26,544

12,637

8,161

4,565

1,548

2,093

2,514

3,105

1,61,167

78.52

7.84

5.06

2.83

0.96

1.30

1.56

1.93

100

holders

51,234

16,528

10,926

4,787

2,324

3,468

4,577

5,164

99,008

51.75

16.69

11.04

4.83

2.35

3.50

4.62

5.22

100

Categories of Shareholders:

Categories of Shareholders

No. of Shares of face value of ` 5 each

% of holding

Promoter & Promoter group

Nil

Public

Non-Promoter, Non-Public *

TOTAL

54,18,88,228

2,01,14,707

56,20,02,935

*Includes shares held by the Subex Employee Welfare and ESOP Benefit Trust 

R & T AGENTS AND SHARE TRANSFER SYSTEM

Nil

96.46

3.54

100

Kfin Technologies Private Limited as Registrar and Transfer Agent of the Company having its registered office at Karvy Selenium, Tower B, 
Plot No- 31 & 32, Financial District, Nanakramguda, Serilingampally, Hyderabad  - 500 032 with effect from April 15, 2020. However due 
to the current pandemic situation of COVID-19, the change of RTA was deferred to May 31, 2020. Further since the lockdown was relaxed 
conditionally  and  transfer  of  electronic  and  physical  data  from  Canbank  Computer  Services  Limited  (previous  Registrar  and  Transfer 
Agents) to Kfin Technologies Private Limited was pending, the Board was requested to extend the date of change of Registrar & Transfer 
Agents of the Company to July 31, 2020. The change in RTA took effect from July 24, 2020.

A. 

Process for Transfer of Shares:

With a view to expedite the transfer process in the interest of investors, SEBI vide its Circular No. CIR/MIRSD/8/2012 dated July 05, 2012 
has reduced the timeline for registering the transfer of shares to 15 days with effect from October 01, 2012.

Share transfers would be registered and returned within a period of fifteen days from the date of receipt, if the documents are clear in all 
respects.  For matters regarding transfer of shares, change of address etc., shareholders are requested to contact M/s. Kfin Technologies 
Private Limited, R&T Agent.

Subex Annual Report 2020-21210

B. 

Share transfers and other communication regarding Share certificates, updation of records, email addresses, etc. may be 

addressed to:

Kfin Technologies Private Limited ,

Selenium Building, Tower-B,

Plot No- 31 & 32, Financial District, 

Nanakramguda, Serilingampally, 

Hyderabad, Rangareddi, Telangana - 500 032

Tel No. 1-800-3094-001

Email: einward.ris@kfintech.com

Website: https://www.kfintech.com/

SHARES HELD IN PHYSICAL AND DEMATERIALISED FORM 

As on March 31, 2021, 99.99% of the Company’s shares were held in dematerialized form and the rest in physical form.

OUTSTANDING GDRs/ADRs/WARRANTS/CONVERTIBLE INSTRUMENTS AND THEIR IMPACT ON EQUITY

As on March 31, 2021, the outstanding GDRs were 2,43,207. There are no outstanding convertible instruments in the company.

LOCATIONS

- 

- 

- 

- 

- 

Broomfield, Colorado USA

Harrow, Middlesex, UK

Burlington Square, Singapore

Sharjah Airport International Free Zone, Sharjah, UAE

Dhaka, Bangladesh

LEGAL PROCEEDINGS

There are no legal proceedings against the Company which are material in nature.

NOMINATION

Pursuant to the provisions of Section 72 of the Companies Act, 2013, members may file nomination in respect of their shareholdings. Any 
member willing to avail this facility may submit to the Company the prescribed Form SH 13 (in duplicate), if not already filed. Form SH 13 can 
be obtained from the R&T Agents of the Company. Members holding shares in electronic form are requested to give the nomination request 
to their respective Depository Participants directly.

INVESTOR GRIEVANCES

Details of the investor grievances received from the Registrar and Transfer agent (RTA) for the period from April 01, 2020 to March 31, 2021 are 
as stated below. Additionally, the Company has attended to all the investor grievances/correspondence received through email or telephone 
on a timely manner.

Nature of complaints (excluding the grievances received through E-mails or telephone)

Received

Cleared

Non-receipt of share certificates/refund orders/call money notice/allotment advice/dividend warrant/ annual report

Letters from NSDL, Banks etc.

Correction/change of bank mandate of refund order/Change of address 

Postal returns of cancelled stock invests / refund orders/ share certificates / dividend warrants

Other general query

Total

*Pending complaints were addressed post the end of the financial year.

2

1

1

7

2

2

1

1

4

2

13

10*

Subex Annual Report 2020-21211

ADDRESS FOR CORRESPONDENCE

For any queries, please write to:

Mr. G V Krishnakanth
Company Secretary & Compliance Officer
Subex Limited, Pritech Park – SEZ, Block-09,  
4th Floor, B Wing, Survey No. 51 to 64/4,  
Outer Ring Road, Bellandur Village,  
Varthur Hobli, Bengaluru, Karnataka-560 103. India
Telephone: +91 80 3745 1377

Email: investorrelations@subex.com

WEBSITE

Company’s  website  www.subex.com  contains  comprehensive  information  about  the  Company,  products,  press  releases,  financials 
and  investor  relations.  It  serves  as  a  source  of  information  to  the  shareholders  by  providing  key  information  like  Board  of  Directors 
and the committees, financial results, shareholding pattern, preceding year’s Annual Reports, Annual General Meetings, distribution of 
shareholding, dividend etc. 

Subex Annual Report 2020-21 
 
  
India
CIN : L85110KA1994PLC016663
Pritech Park – SEZ
Block -09, 4th Floor, B Wing
Survey No. 51 to 64/4
Outer Ring Road, Bellandur Village
Varthur Hobli
Bangalore, Karnataka – 560 103
Tel No. 080 3745 1377

UK
Subex (UK) Limited
1st Floor, Rama Apartment,
17 St Ann’s Road, Harrow,
Middlesex, HA1 1JU, UK

Middle East
Subex Middle East (FZE)
Executive Desk Q1-04-098/B,
P.O. Box: 513156,
Sharjah Airport International
Free Zone, Sharjah, UAE

USA
Subex Inc.
12303 Airport Way, Bldg. 1,
Suite. 390, Broomfield, 
CO 80021, 
USA

Singapore
Subex (Asia Pacific)
Pte Limited
175A Bencoolen Street
#08-03 Burlington Square
Singapore - 189650

Canada
Subex Americas Inc.
C/O BDO Canada LLP,
5494, Manotick Main Street
Box. 918, Manotick, Ontario
Canada, K4M1A8

Bangladesh
Subex Bangladesh Private Limited
Wakil Tower, Ta-131 (8th Floor)
Gulshan Badda Link Road, 
Gulshan
Dhaka-1212, Bangladesh.

www.subex.com  | Regional offices: Dubai, Ipswich