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Summit State Bank

ssbi · NASDAQ Financial Services
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Ticker ssbi
Exchange NASDAQ
Sector Financial Services
Industry Banks - Regional
Employees 106
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FY2020 Annual Report · Summit State Bank
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 Annual Report

2020

A Year of Challenges, 
Transition, Growth and 
Record Earnings.

1

Awards

Best Places to Work (NBBJ)   

Best Business Bank (NorthBay biz)  

Raymond James Bankers Cup Award 

Super Premier Performance (Findley Reports)

    Letter to the Shareholders 

2020 was a year of inconceivable challenges and ended with record earnings. Led by our Executive and  
Management team, we successfully adapted to meet the needs of our customers, employees and community,  
with uninterrupted service.

It is with great pride that our diligent team of 100 employees, stepped up to support each other, our customers,  
and community as an essential business when we were needed the most. While striving to maintain a safe environment 
we collaborated with our small business customers and nonprofits so they could continue to provide vital services to 
the community. 

Our team worked tirelessly during the year to provide ongoing education, guidance, and access to loans through 
the Small Business Administration’s (SBA) Paycheck Protection Program (PPP). We processed and funded almost 
$97 million PPP loans to over 600 businesses and have actively worked with customers on the loan forgiveness 
process. In addition, we granted temporary payment deferrals on 26% of our loan portfolio to assist customers with 
cash flow management. We are happy to report that well over 80% of those customers were no longer on deferral 
as of year-end.  

We maintained our community focus through our Nonprofit Partner Program, in its twelfth year, along with additional  
charitable contributions, donating over $550,000 to local nonprofits. These funds supported over 200 nonprofit  
organizations, which brought food, shelter, childcare, and other crucial services to our community.   

We continually look for opportunities to align ourselves with programs that elevate and enrich the lives of our diverse 
community. One such program includes the speaker series Women in Conversation. We have been the Presenting 
Sponsor since its inception in 2016. Like many other events we were forced to pivot and successfully migrated to  
a virtual platform renamed Women in Conversation at Home. 

Summit State Bank recognizes its talented and diverse board of directors and workforce as a key competitive 
advantage. We take pride in fostering a welcoming work environment where differences are accepted and celebrated. 
We promote inclusion where employees have a voice, and their views and opinions are heard and considered for the 
betterment of our organization. Our business success is dependent on our ability to attract and retain the finest talent 
to ensure top business growth and performance. In addition to providing a collaborative and inclusive work culture,  
we encourage professional growth and development as a means of career satisfaction, retention, and engagement  
of our workforce.

Despite the challenges faced in 2020, Summit State Bank is pleased to share that we reported record results. The Bank 
grew core loans and deposits by over 17%, all while increasing net interest margin by 25 basis points in a year where  
margins were compressed. Additionally, our efficiency ratio improved significantly from 63% to 52%. The stable growth, 
margin improvement, and efficiency gains all resulted in our record earnings. Our success is reflective of our focus on  
effectively streamlining operational efficiencies and leveraging the talent of our team. This strategy allows us to  
expand our capacity for growth, without substantially growing our operating expenses. 

As we continue to navigate through these unpredictable times, we know that our team, customers, and community 
will continue to adapt and thrive. We remain committed to our focus on the economic vitality of Sonoma County 
encouraging small business growth and sustainability of our community today and well into the future. 

A Better Sonoma County. That’s Our Business.

     Sincerely,  

James E. Brush 
Chairman of the Board
Business Consultant 

Brian J. Reed
President and
Chief Executive Officer

3

 
 
 
 
 
 
 
Devoted Communi
to

Communittyy

Brian J. Reed
President and
Chief Executive Officer

Brandy A. Seppi
EVP & Chief Lending Officer

Genie M. Del Secco
EVP & Chief Operating Officer

Executive
Leadership

It was anything but business as usual  
in 2020. The Executive Team met and 
communicated on a regular basis providing 
employees with continual updates on local 
health and safety protocols including:  
social distancing, wearing masks, proper 
cleaning practices, daily self-check ins, travel 
restrictions and quarantine guidance when 
necessary.  Management was also diligent 
in coordinating appropriate staffing levels 
since many team members required adjusted 
schedules to care for their children or  
parents. Approximately 51 percent of our 
staff has a modified work schedule that  
includes working from home either full  
or part time.

Our experienced Executive Leadership 
Team, whose collective years of experience 
total over 138 years, have been challenged 
by multiple natural disasters over the past 
couple years, but the pandemic provided an 
extraordinary leadership opportunity.  
Communication has been key to keeping  
the team abreast on the nuances of  
managing our business. 

For several consecutive years, the Bank  
has given its employees a year-end bonus. 
This year in addition to that bonus,  
employees were awarded bonuses due  
to the extraordinary income received for  
processing the PPP loans. Instead of adding 
the extra income to the bottom line, the  
Executive Team shared it with our employees 
to show appreciation for all their hard work.

4

5

Camille D. Kazarian
EVP & Chief Financial Officer

Michael D. Castlio
EVP & Chief Credit Officer

Board of  
Directors

We choose our board members carefully  
and seek individuals who bring integrity, 
honesty, financial responsibility, engagement, 
business acumen and who are active in our 
community. Given the dynamics of community 
banking, continuing education, participation 
with industry trade groups and regulatory 
seminars are an integral part of ensuring a 
competent and knowledgeable board. We  
believe that the make-up and diversity of  
experience, education, views and opinions 
is a powerful component of what makes a  
community bank effective and successful.

James E. Brush 
Chairman of the Board
Business Consultant 

Brian J. Reed
President & CEO
Summit State Bank

Dawn M. Ross
Managing Partner at Carle 
Mackie, Power and Ross, LLP

Nicholas J. Rado
President
Rado Consulting Services

Jeffrey B. Allen
President
Allen Land Design

Sharon S. Wright
Governmental Relations and  
Public Affairs Consultant

Josh C. Cox, Jr.
Banking Consultant 
Josh Cox & Associates

Marshall T. Reynolds
Chairman of the Board
Champion Industries, Inc.

6

7

Todd R. Fry
Chief Accounting Officer
Installed Building  
Products, Inc.

John W. Wright
Business Consultant

Richard E. Pope
Environmental and  
Engineering Consultant 
Codding Investment Inc. 

Culture, Diversity & Engagement

Now more than ever the focus on diversity, equity and inclusion is at the forefront of most value driven businesses.  
At Summit State Bank, we recognize the importance of cultivating and fostering a culture of empathy, collaboration and 
creating a work environment where employees can flourish and perform their best work. We know that maintaining a 
happy, engaged, knowledgeable workforce translates to delivering a high level of customer service. 

Brian Reed & Debbie Butwill

Kim August & grandson Ollie

Summit State Bank’s mission is to hire and invest in exceptional people, provide superior service and  
solutions for our customers, increase value for our shareholders, and continuously support and enrich the 
communities in which we serve. – Summit State Bank’s Mission Statement

We take pride in fostering a welcoming work environment where differences are accepted and celebrated.  
We promote inclusion where employees have a voice, and their views and opinions are heard and considered 
for the betterment of our organization. Our business success is dependent on our ability to attract and retain 
the finest talent to ensure top business growth and performance. In addition to providing a collaborative and 
inclusive work culture, we encourage professional growth and development as a means of career satisfaction, 
retention, and engagement of our workforce.  – Summit State Bank’s Diversity Statement

To be the community bank leader committed to providing superior service and enriching the community we 
serve, today and into the future. – Summit State Bank’s Vision Statement

This past year we have taken a systematic approach  
in reviewing our practices surrounding diversity and  
inclusion. The process began by evaluating the  
composition of our Board of Directors, Executive  
Leadership Team and all our team members. Based  
on the outcome of that assessment, 
Dawn Ross and Sharon Wright joined the 
Board of Directors, improving the gender  
equity at the Board level. 

Dawn M. Ross
Board Member
Managing Partner at Carle 
Mackie, Power and Ross, LLP

Sharon S. Wright
Board Member
Governmental Relations and  
Public Affairs Consultant

Reinforcing the Bank’s mission statement, the Executive Leadership Team engaged leadership expert, bestselling  
author and world class speaker, Cindy Solomon, to present multiple training programs, the first of which called Leading 
with Impact, included the entire management team and subsequent training included all employees and focused on 
Customer Engagement. 

We have a unique culture, where caring, belonging and participation is paramount. The Employee Activity Committee 
played a significant role in coordinating fun and engaging ways to keep the team spirit up throughout the year including 
those who were working from home. Some of those activities included interactive Bingo, Employee Appreciation Day, 
where employees had the opportunity to recognize others in a meaningful way, and socially distanced holiday  
festivities which almost always included food from one of our customers to lend community support. 

Our employees are our most valuable resource and in 2019, we created a Mentoring Program designed to  
cultivate opportunities for advancement and provide the right type of support for our future leaders.  Senior leaders are  
partnered with mentees, who are accepted into the program through an application process. The program continued  
in 2020 through virtual and phone conversations, in lieu of in-person interactions. This program reinforces the Bank’s 
commitment to employee satisfaction and career development.

Devoted Diversi
to

Diversittyy

8

9

 
Information About Summit State Bank

Summit State Bank (the “Bank”) is a state-chartered commercial bank operating a traditional community  
banking business within our primary service area of Sonoma County in California. We operate through five  
depository offices located in Santa Rosa, Rohnert Park, Healdsburg and Petaluma. The Bank also has a loan  
production office in Roseville, California. The Bank was incorporated on December 20, 1982 and commenced  
operations as a California state-chartered savings and loan. On January 15, 1999, the Bank received authority  
to convert its charter to a California state-chartered commercial bank. On July 13, 2006, the Bank completed  
an underwritten initial public offering and listed its stock on the Nasdaq Global Market under the symbol SSBI.  
The Bank’s deposits are insured by the FDIC in accordance with the Federal Deposit Insurance Act and the  
related regulations of the FDIC. 

We provide a broad array of financial services to small to medium-sized businesses and their owners and  
employees, entrepreneurs, families, foundations, estates and individual consumers. We believe that our principal 
competitive advantages are personal service, flexibility and responsiveness to customer needs. Our lending  
activities are primarily focused on commercial real estate, construction, and business loans to our targeted 
clientele. We emphasize relationship banking, and we believe we offer our customers many of the management 
capabilities of a large financial institution, together with the resourcefulness and superior customer service of a 
community bank. Through our branches and the use of technology, we offer a broad array of deposit products  
and services for both commercial and consumer customers, including digital banking, cash management services 
and bill payment. We provide a comprehensive set of loan products, such as commercial loans and leases, lines  
of credit, commercial real estate loans, Small Business Administration, or SBA, loans, and construction loans. 

We believe that local decision-making ensures that our lending process is fast, efficient, and focused on  
maintaining our high credit quality and underwriting standards. Summit State Bank is committed to embracing  
the diverse backgrounds, cultures, and talents of its employees to create high performance and support the  
evolving needs of its customers and community it serves. At the center of diversity is inclusion, collaboration,  
and a shared vision for delivering superior service and results for shareholders. Presently, 76% of management  
are women and minorities with 60% represented on the Executive Management Team.

Family Works - L to R: Michele Corona, Michael Diehl, and Diana Wilkins

Nonprofit & Community Commitment

Traditional fundraising for local organizations has been 
significantly altered by the pandemic. Most local nonprofits  
hold annual events, sometimes more than one to sustain 
the work they do in the community. At the onset of the  
pandemic, in-person events were cancelled, and many 
were never rescheduled. By the second quarter of the 
year, virtual meetings became the new norm to include 
virtual events.  

We remained steadfast in our commitment to the 
nonprofit community, especially those whose mission is 
to provide basic human needs like food, shelter, and 
childcare, to mention a few. The leadership of the Bank 
reviewed our philanthropic program and made some 
extraordinary donations throughout the year to human 
services organizations such as the Redwood Empire Food 
Bank, Catholic Charities, St. Vincent de Paul and Corazon 
Healdsburg. In addition, the Bank was able to advocate 
and secure match funding for the aforementioned
nonprofits through the Federal Home Loan Bank.

Through our Nonprofit Partner Program, we contributed 
$309,866, to 182 of our nonprofit customers. Since its  
inception in 2009, the Bank has contributed more than 
$2 million to Sonoma County Nonprofits 
through this program. 

The Nonprofit Partner Program provides an annual cash 
contribution to its nonprofit customers, above and beyond 
the typical community donations, sponsorships and 
volunteering that Summit and its employees provide 
during the year. 

In addition to the nonprofit community, tourism is another 
large business segment that has endured significant loss  
of revenue. Lodging, restaurants, wineries, breweries,  
distilleries, and family entertainment are among the  
industries impacted the most. Seeing many of our own  
customers struggling the Executive Team gifted each  
employee with a restaurant gift card at the end of the  
year, purchased from a local establishment to increase  
our community support. Through our Featured Partner  
Program, we promoted and encouraged our team and  
customers to support these related businesses.

10

11

Financials at a glance (in thousands)

Total Average Loans

Total Average Deposits

2017  

2018  

2019  

2020

2017  

2018  

2019  

2020

Net Income

Non-Interest Income

2017  

2018  

2019  

2020

2017  

2018  

2019  

2020

12

13

Selected Financial Data

(in thousands except per share data)

2020 

2019  

2018  

2017  

2016

Year Ended December 31

Income statement data:
Interest income  

Net interest income before 
provision for (reversal of) loan losses  

Provision for (reversal of) loan losses  

Total non-interest income  

Total non-interest expense  

Income before provision for income taxes  

Provision for income taxes  

  Net income  

  Net income available to common shareholders  

$10,517  

$36,425  

$30,001  

$25,572  

$20,713  

$19,907

30,261  

2,100  

4,448  

17,671  

14,938  

4,421  

$10,517  

22,976  

700  

2,662  

16,063  

8,875  

2,398  

$6,477  

$6,477  

21,622  

530  

2,309  

15,357  

8,044  

2,217  

$5,827  

$5,827  

18,572  

520  

1,715  

13,845  

5,922  

2,630  

$3,292  

$3,292  

18,673

-0

2.021

12,245

8,449

3,482 

$4,967

$4,967

Balance sheet data:
  Assets  

  Loans, net  

  Earning assets  

  Deposits  

  Federal Home Loan Bank advances  

  Shareholders’ equity  

Selected per common share data:
Earnings per common share - basic  

Common shares outstanding at year end  

Cash dividends per share  

Book value per common share  

Selected ratios:
Return on average common shareholders’ equity  

Return on average assets  

Common dividend payout ratio  

Net interest margin  

Efficiency ratio (1)  

Tier 1 leverage capital ratio  

Nonperforming loans to total loans (2)  

Allowance for loan losses to total loans  
excluding PPP (3)  

$865,854  

$695,978  

$622,104  

$610,864  

$513,704

745,939  

851,341  

726,295  

53,500  

75,629  

$1.73  

6,070  

$0.48  

$12.46  

14.68%  

1.33%  

27.70%  

3.91%  

52.23%  

8.15%  

0.03%  

576,548  

680,607  

573,837  

45,600  

67,344  

504,549  

609,956  

501,189  

56,800  

61,520  

$1.07  

6,070  

$0.48  

$11.09  

9.99%  

1.00%  

44.97%  

3.66%  

62.64%  

9.26%  

0.05%  

$0.96  

6,066  

$0.48  

$10.14  

9.66%  

0.99%  

49.97%  

3.75%  

64.24%  

9.86%  

0.42%  

437,594  

599,619  

533,513  

15,000  

59,677  

$0.55  

6,041  

$0.46  

$9.88  

5.49%  

0.62%  

83.57%  

3.55%  

68.49%  

10.23%  

0.62%  

354,638

502,121

384,251

68,900

58,622

$0.83

6,020

$0.38

$9.74

8.37%

0.97%

46.43%

3.72%

61.22%

11.08%

0.93%

1.30%  

1.16%  

1.18%  

1.18%  

1.33%

Devoted SeSerrvicevice
to

(1) Efficiency ratio is commonly used in the Banking industry and is defined as non-interest expenses to net interest and non-interest 
income, net of securities gains (losses) 

(2) Nonperforming loans is defined as loans on nonaccrual and accruing loans past due 90 days or more,  Nonperforming assets is 
defined as nonperforming loans and other real estate owned through foreclosure 

(3) At December 31, 2020 the ratio of 1.30% is calculated by dividing the allowance for credit losses on loans of $8,882,000 by l 
oans receivable of $754,821,000 less PPP loans of $69,583,000. There were no PPP loans reported prior to June 30, 2020 so this 
calculation is not being provided for any time prior to June 30, 2020. 

This is a non-GAAP (Generally Accepted Accounting Principles) financial measure in addition to results presented in accordance with 
GAAP for the allowance for loan losses to total loans excluding PPP loans. The Bank has presented this non-GAAP financial measure 
because it believes that it provides useful information to assess the Bank’s allowance for loan loss reserves. This non-GAAP financial 
measure has inherent limitations, is not required to be uniformly applied, and is not audited. Further, this non-GAAP financial measure 
should not be considered in isolation or as a substitute for the allowance for loan losses to total loans determined in accordance with 
GAAP and may not be comparable to similarly titled measures reported by other financial institutions. 

14

15

 
 
 
 
 
 
 
 
 
 
 
 
Summit State Bank Healdsburg Team: - L to R: Kalie Jones, Matt Denny, Alyssa Cole, and Nicolette Crackbon

Company Contact Information
Nasdaq: SSBI 

Summit State Bank
500 Bicentennial Way 
Santa Rosa, CA 95403  
707/568-6000
Corporate Secretary: Barbara Gradman

Transfer Agent: 
Computershare 
462 South 4th Street 
Suite 1600 
Louisville, KY 40202 
800/962-4284

Investor Information: 
See “Investor Relations” on our website:  
SummitStateBank.com

Bicentennial
500 Bicentennial Way Suite 100
Santa Rosa, CA 95403  |  707/568-6100

Healdsburg
1001 Vine Street
Healdsburg, CA 95448  |  707/433-5959

Montgomery Village
2300 Midway Drive
Santa Rosa, CA 95405  |  707/568-4975

Petaluma
100 Petaluma Blvd. S. Suite A
Petaluma, CA 94952  |  707/283-1120

Rohnert Park
10 Raley’s Towne Centre
Rohnert Park, CA 94928  |  707/568-4955