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Taylor Wimpey
Annual Report 2020

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FY2020 Annual Report · Taylor Wimpey
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Emerging 

Stronger

Annual Report and Accounts 2020

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Contents
Strategic report
2
4

Our market environment

Chairman’s statement
Chief Executive’s statement
6
10 Our response in 2020
12 Our equity raise
14 Our management
16 Our robust investment case

18 Our purpose
20 Our business model
22 Our strategy and key performance indicators
26 Materiality assessment
28 Our stakeholders
42
44

Environmental strategy
Task Force on Climate-related 
Financial Disclosures

46 Our approach to identifying and managing risk
49 Principal Risks and uncertainties
54 Group financial review

Directors’ report: governance
60 Chairman’s Statement
62 Governance at a glance
80 Nomination and Governance Committee report
90 Audit Committee report
98 Remuneration Committee report
121 Statutory, regulatory and other information 

Financial statements
124 Independent auditor’s report
130 Consolidated income statement
131 Consolidated statement of 
comprehensive income
132 Consolidated balance sheet
133 Consolidated statement of changes in equity
134 Consolidated cash flow statement
135 Notes to the consolidated financial statements
165 Company balance sheet
166 Company statement of changes in equity
167 Notes to the Company financial statements
171 Particulars of subsidiaries, associates  

and joint ventures

173 Five year review

Shareholder information
174 Notice of Annual General Meeting
177 Notes to the Notice of Annual General Meeting
183 Shareholder facilities

Navigating this report

Read more

Key performance indicators

Link to remuneration

Link to our stakeholders

Link to our business model

Link to our strategic goals

Link to our Principal Risks

Link to our Sustainability Report

Connect with us

www.taylorwimpey.co.uk/corporate

www.twitter.com/taylorwimpeyplc

www.linkedin.com/company/taylor-wimpey

Taylor Wimpey plc is a customer-focused residential 
developer building and delivering homes and 
communities across the UK and in Spain.

Our equity raise
See pages 12 and 13

Our response 
in 2020

See pages 10 and 11

Our purpose
See pages 18 and 19

Emerging 
stronger for our 
stakeholders
See pages 28 to 41

Strengthening engagement 
with our employees

See pages 76 and 77

Our  
business  
model

See pages 20 and 21

We participate in various benchmarks and have been awarded a number of industry accreditations
We are a constituent of the Dow Jones Sustainability Europe Index and the FTSE4Good Index series, the leading 
responsible investment indices. We are also included in the S&P Global Sustainability Yearbook. We participated 
in CDP Climate, scoring B; CDP Water, scoring B; CDP Forests, in relation to timber sourcing, scoring B; and 
Supplier Engagement where we scored A-.

Alternative Performance Measures
The Group uses Alternative Performance Measures (APMs) as key financial performance indicators to assess 
underlying performance of the Group. Definitions and reconciliations of our APMs to the equivalent statutory 
measures are included in Note 32 of the financial statements.

Our purpose  
is to build great 
homes and  
create thriving 
communities. 

This is what our teams come to work to do each  
and every day and is where the core drivers of  
value for all our stakeholders ultimately lie. 

2020 has not been a normal year. We have taken  
a careful approach to the pandemic, putting the  
health and safety of our employees, customers, 
subcontractors and partners first, while setting the 
business up in a responsible and sustainable way 
to emerge stronger from this crisis. Key to this is 
renewing our focus on driving further operational 
and financial improvement by aligning our actions 
and priorities even more closely to our purpose, 
which will benefit all our stakeholders.

www.taylorwimpey.co.uk

Taylor Wimpey plc Annual Report and Accounts 2020

1

Strategic report

Chairman’s statement

Committed to  
our purpose

Irene Dorner
Chairman

98%

Employees felt positive about how the 
Company supported them whilst on furlough 

£2.7bn

Order book as at 31 December 2020

to ensure the effective adoption of COVID-secure 
ways of working. Group operating profit* reduced 
to £300.3 million (2019: £850.5 million), reflecting 
the reduction in completions. However, demand 
for our homes remained encouraging and we 
entered 2021 with a strong UK order book 
amounting to 10,685 homes (31 December 2019: 
9,725 homes) excluding joint ventures, valued at 
£2,684 million (31 December 2019: £2,176 
million) and were more than 50% forward sold for 
private completions for 2021. 

Notwithstanding the challenges associated with 
COVID-19, underlying cost discipline continued 
to be a priority in the year. In the Group financial 
review, our Group Finance Director Chris Carney, 
outlines the measures we have successfully put 
in place to optimise our efficiency and maximise 
stakeholder value, together with further 
information on our financial performance. 
We also place importance on a wider number 
of operational measures (our KPIs) that reflect 
the priorities of our strategy, as outlined on pages 
22 to 25. 

Ordinary dividend
We are pleased to announce the resumption of 
dividends starting with the 2020 final dividend  
of 4.14 pence per share which will be paid in 
May. Details of our resolutions for the 2021 
Annual General Meeting (AGM) can be found on 
pages 175 and 177. 

Stakeholder engagement
I was pleased to get out and about in the 
regional businesses before the first lockdown 
occurred. It would have been difficult to get a feel 
for the business without the benefit of these visits. 
Subsequently, I was able to keep in touch with the 
business remotely, as well as attend our National 
Employee Forum. I am looking forward to getting 
out again when circumstances permit in 2021. 
Our Annual General Meeting (AGM) was held 
remotely as was our half year results presentation, 
but I hope that by making these as interactive 
as we could that our shareholders felt able 
to participate. 

In the autumn, I conducted a virtual Chairman’s 
roadshow and met a number of our key investors 
to discuss strategy and markets. Investors were 
keen to understand how the Board had 
conducted itself in the pandemic with regard 
to risk management and key strategic decisions 
such as the equity raise.

I was able to reaffirm the Board’s strong 
commercial rationale in approving the raise and it 
is clear that land acquisition since the equity raise 
bears out that commercial rationale. I was also 
able to confirm that throughout the year we had 
continued rigorous evaluation and challenge over 
our decision making, as necessary, in order 
to maintain strong governance and risk 
management. The meetings with investors also 
served to highlight the growing interest around 
the subject of environmental, social and 
governance (ESG). It may be that one good 
consequence of the pandemic is the expansion 
and acceleration of thinking in this area.

We continue to align our climate reporting to 
the recommendations of the Task Force on 
Climate-related Financial Disclosures (TCFD) 
and, this year, have gone further in undertaking 
a climate scenario analysis, the findings of which 
are summarised in our 2020 Sustainability Report. 
Responding to direct investor feedback, we have 
engaged with the Sustainability Accounting 
Standards Board (SASB) and are now reporting 
against the majority of its disclosure criteria for our 
sector in our 2020 Sustainability Report and will 
work to further improve our alignment over time.

Our purpose
ESG is about sustainability in its broadest sense. 
It is the Board’s responsibility to ensure that 
Taylor Wimpey is a sustainable business 
respecting and taking account of the needs 
and views of all our stakeholders in our decision 
making. Our role in society must be defined 
by our purpose which is to build great homes and 
create thriving communities. This may be a simple 
statement but it is one which is easy 
to understand and we can all get behind.

Our purpose will lead us to define the areas where 
we believe we can make a measurable difference 
and will help us define our strategy in the context 
of our ESG commitments. As a responsible 
business, we want to play our part in creating 
a sustainable future for everyone. We will be 
refining and simplifying our thinking; creating KPIs 
to which we can all sign up and setting 
measurable objectives which support our 
purpose. In recognition of the importance and 
breadth of this subject, ESG is currently the 
responsibility of the Nomination and Governance 
Committee which is charged with the 
responsibility of helping management define our 
ambitions. I am looking forward to developing 
our ideas in conjunction with our stakeholders.

Board changes
It has been a year of transition for the Board. 
I would like to thank Kevin Beeston who stepped 
down as Chairman at the end of February. 
Under his stewardship, the business made great 
progress in terms of culture, quality and customer 
service, as well as undergoing significant growth 
to become the strong sustainable business we 
see today. Kate Barker also left us having 
commendably served on the Board since 2010. 
In December, we announced that two new 
Non Executive Directors will join our Board from 
1 March 2021. Scilla Grimble and Jitesh Gadhia 
are experienced executives who will add valuable 
skills, perspectives and diversity to the Board. 
Scilla has over 15 years executive experience in 
corporate finance and retail sectors and brings 
knowledge on risk and technology in a customer-
facing environment. Jitesh has over 20 years 
executive experience principally in banking and 
private equity and brings an understanding of a 
broad range of sectors as well as public affairs. 

Annual General Meeting 
The safety and security of our shareholders and 
colleagues remains our priority. As a result of the 
measures announced by the UK Government on 
22 February 2021, unfortunately shareholders 

Developing our purpose

Our purpose is to build 
great homes and create 
thriving communities.

Over the course of 2020, the Board and  
I have developed this purpose, with 
consideration for all of our stakeholders.

See page 74

will not be permitted to attend the AGM in person. 
Each year the Board looks forward to engaging 
with shareholders at the AGM, therefore we are 
pleased to offer shareholders the opportunity to 
follow the AGM remotely and submit questions. 
Further details can be found on page 182 and  
on our website.

Looking forward 
Taylor Wimpey believes in doing the right thing 
for our customers and, in this context, the Board 
determined that it was right to support 
leaseholders and building owners with fire safety 
investment to ensure their Taylor Wimpey 
apartment buildings constructed over the last 20 
years are safe and meet current EWS1 (External 
Wall Fire Review) requirements. More information 
on this can be found in Pete Redfern’s letter on 
page 5 and on page 30. 

We expect to emerge from this crisis stronger, 
not just in terms of financial metrics, but with 
strong focus on performance, forward momentum 
and growth potential into the medium term. 
The pandemic has opened up new ways of working 
and thinking and we start 2021 with renewed 
focus on our purpose. Your business has 
continued to deliver in a responsible manner 
and together we have set the business up to 
maximise value for our shareholders and other 
stakeholders in the years ahead. I would like to 
thank everyone for their support; our employees, 
our customers, our suppliers, subcontractors and 
shareholders. It is greatly appreciated.

Irene Dorner
Chairman

During 2020, many extreme words were used 
to define the global pandemic but in the end 
the pandemic defined 2020. In my first year as 
your Chairman I have been impressed with 
the dedication, commitment and resilience 
shown by employees throughout our business 
in what have been highly challenging and 
uncertain times. 

At Taylor Wimpey, health and safety is our non-
negotiable number one priority, and COVID-19 has 
added a new challenge to finding ways for keeping 
our employees, customers and partners safe. 
Strong leadership has been demonstrated by our 
management team and our employees at all levels 
throughout the business. 

Acting decisively for our stakeholders
I am proud to say that we were the first major 
housebuilder to close sites, and the first to reopen 
when we had implemented the Taylor Wimpey 
COVID-19 Code of Conduct and adapted our 
working practices to be COVID-secure. We were 
able to offer support, not just to our own employees 
but to our customers, communities, subcontractors 
and suppliers. 

Coming into the pandemic, it was key that 
Taylor Wimpey had a strong balance sheet and cash 
position. Without a map or compass to know how 
things would develop, it was important for the Board 
to ensure that every step was taken to conserve 
cash and to protect the Company. Challenging 
decisions were made which affected all of our 
stakeholders including the cancellation of all 
dividends. We are very aware of the impact this 
has had on our loyal shareholders who rely upon 
dividend income. 

As you would expect, the Board met virtually 
and more frequently this year, dealing with 
the implications of the crisis as they unfolded, 
protecting and enhancing the long term sustainability 
of the business. I am particularly pleased that 
Taylor Wimpey raised equity in June in order to 
pursue opportunities in the land market. This 
demonstrates that Taylor Wimpey is a Company 
looking confidently to the future, backed by an 
investor base that believes in the strength of the 
business, the robustness of the market we operate 
in and future opportunities. We received strong 
support from existing and new shareholders and, 
together with the whole of our Board, I am grateful 
for your support.

2020 financial performance
During the year, we completed 9,799 new homes 
across the Group (2019: 16,042) including joint 
ventures, a reduction of 39% due to the impact 
of our shutdown in the second quarter of 2020, 
followed by the steady build up of our operations 

2

Taylor Wimpey plc Annual Report and Accounts 2020

www.taylorwimpey.co.uk

www.taylorwimpey.co.uk

Taylor Wimpey plc Annual Report and Accounts 2020

3

Strategic report

Chief Executive’s statement

Emerging stronger

2020 has been an eventful year, to say the least… At the time  
of writing last year’s Annual Report letter, we could not have 
known how the year would turn out or how quickly the, then 
relatively unknown COVID-19 would escalate, with increasing 
impact on lives and businesses. 

We entered the COVID-19 pandemic with a well capitalised 
balance sheet, strong landbank and net cash position 
which gave us increased levels of resilience and confidence. 
This, together with the benefit of a strong culture and a shared 
core value of doing the right thing, meant we had two very 
clear priorities. The first was to do all we reasonably could 
to support and protect our employees, customers, 
subcontractors, suppliers and communities. This included 
a focus on those financially vulnerable and on health and 
wellbeing. Our second priority was on ensuring that we 
positioned the business to emerge stronger from this crisis. 
On pages 10 and 11, you can read more information on the 
steps we took during the year. 

We were the first major homebuilder to stop construction on 
sites and close sales centres in the wake of the pandemic and 
the lockdown restrictions in March 2020, as we implemented 
new working practices to adhere to strict social distancing 
requirements and developed the Taylor Wimpey COVID-19 
Code of Conduct. This meant a seven week shutdown of 
construction sites and nine week shutdown of our sales 
centres as we put in place our enhanced safety measures 
and processes and adjusted to COVID-secure ways of working. 
You can see more information on the impact on our financial 
performance in Chris Carney’s section on pages 54 to 59.

Given it was clear that we were entering a period of uncertainty, 
with no finite end, we took steps to conserve cash and increase 
our flexibility, by controlling working capital very tightly. Whilst 
our Ordinary Dividend Policy has been stress tested and is 
payable through a ‘normal’ downturn, the global COVID-19 
pandemic goes beyond normal and even severe cyclical swings 
and represents an exceptional case. Accordingly, the Board 
took the decision to cancel the 2019 final dividend of 3.80 
pence per share (c.£125 million) that was due to be paid on 
15 May 2020 and the planned special dividend payment of 
10.99 pence per share (c.£360 million) that was due to be paid 
on 10 July 2020. 

Pete Redfern
Chief Executive

2020 has posed a number of challenges, and opportunities, for our business and the wider industry.  
Within this section, I will highlight how we are emerging stronger through...

Our market 
environment

Our response 
in 2020

Our  
equity raise

Our  
management

Our robust 
investment case

See pages 6 and 7

See pages 10 and 11

See pages 12 and 13

See pages 14 and 15

See pages 16 and 17

like biodiversity and customer environmental 
engagement. In the social sphere, building on 
the lessons learnt through the pandemic, we are 
also aiming to strengthen our engagement and 
relationship with the local communities in which 
we operate. 

Doing the right thing for customers and 
communities
Doing the right thing for our customers is a key 
priority for the Group. 

Fire safety provision 
At the time of our 2020 full year results, we 
announced our intention to support building 
owners and leaseholders with fire safety 
investment to ensure their apartment buildings 
are safe and meet current EWS1 (External Wall 
Fire Review) requirements. This applies to 
Taylor Wimpey apartment buildings constructed 
over the last 20 years, including apartment 
buildings below 18 metres. We announced an 
additional £125 million provision, to be booked in 
2021, to cover this cost.

This is a complex and exceptional situation, 
but Taylor Wimpey is focused on doing the right 
thing for its customers. The Board has 
determined that we will fund and oversee the 
improvement works of apartment buildings in 
our ownership, regardless of eligibility for the UK 
Government Building Safety Fund, to make them 
safe and mortgageable by achieving EWS1 
certification. If Taylor Wimpey no longer owns 
the building and it is not eligible for the Building 
Safety Fund, or similar support that may be 
announced in the future, where a freeholder 
produces a fair and proportionate plan for fire 
safety improvement works following EWS1 
assessment, we will contribute funding to bring 
those buildings up to the standards required by 
current RICS EWS1 guidance. Whilst the legal 
responsibility continues to rest with the building 
owner, we will also provide advice and other 
assistance where appropriate.

CMA investigation 
The CMA’s investigation into leasehold remains 
open and we understand that the CMA will 
continue to proceed with its investigation. We will 
continue to cooperate with the CMA and will 
formally respond to the CMA at the appropriate 
point in its process. More information can be 
found on pages 30 and 31.

Whilst 2020 was a very challenging year, we 
were able to drive positives including benefiting 
from prior investments in IT, training and 
development which allowed us to continue to 
support customers through this time and protect 
and grow our order book, at a time of great 
uncertainty. During each week of 2020, 
including through the various levels of 
restrictions, we continued to sell homes and 
progress purchases. We also continued to 
progress sites through the planning process and 
open new sales outlets, which provides a strong 
platform for 2021. We have been able to adapt 
our ways of working including digitising our 
whole sales process from reservation through 
to completion, with only the signing of contracts 
required to be done by hand, and expanding and 
extending our approach to flexible working to 
benefit our employees and customers. 

Our Pay It Forward Scheme, as well as weekly 
updates to suppliers and subcontractors, 
helped the process of returning to work on 
Taylor Wimpey sites and further strengthened 
those relationships. Our approach to health 
and safety and our COVID-secure site protocols 
enabled us to accommodate subsequent 
restrictions, both local and national, with the 
support of our employee, subcontractor and 
supplier base. We are particularly pleased that 
customer feedback and scores during and after 
the lockdown period continued to be very 
positive and we have been recognised by our 
employees via Glassdoor for our leadership 
during the pandemic, including being named 
in the Glassdoor top 50 places to work in the UK 
for 2021, as voted for by employees, for the 
fourth consecutive year and rated in its top ten 
UK firms for work-life balance during COVID-19. 

We have been very grateful for the support from 
our shareholders during this period. It continues 
to be our aim to provide a reliable income stream 
to our shareholders, throughout the cycle, 
including during a ‘normal downturn’.

Ordinary Dividend Policy
Our Ordinary Dividend Policy is to pay out 
to shareholders approximately 7.5% of net 
assets, which will be at least £250 million per 
annum, paid in two equal instalments in May 
and November.

We propose to resume ordinary dividend 
payments in May 2021, starting with the 2020 
final dividend payment of 4.14 pence per share 
equating to c.£151 million, subject to 
shareholder approval at the AGM.

This means that, in the 2021 calendar year, 
we intend to return c.£301 million in cash 
(c.8.28 pence per share) via the payment 
of the 2020 final dividend in May subject to 
shareholder approval and the 2021 interim 
dividend in November.

Approach to return of excess capital
As we look forward, our intention remains 
to return cash generated by the business in 
excess of that needed by the Group to fund 

land investment, all working capital, taxation 
and other cash requirements of the business, 
and once the ordinary dividend has been met.

We are not proposing to return excess capital 
in 2021. We will review the level of excess capital 
and potential return in respect of 2021 at the 
time of the 2021 full year results in February 
2022, for payment in 2022. 

This represents a shorter period between 
proposing and distributing excess capital returns 
and we expect to continue with this timing 
going forward.

The method of returning excess capital, either by 
way of special dividend or share buyback, will be 
considered at the appropriate time.

Taking the opportunities to emerge 
stronger 
The key objective of our actions throughout the 
pandemic has been to protect the business in 
the short term while ensuring we position 
ourselves to take advantage of opportunities 
that will strengthen the business for the future 
and increase shareholder returns. 

With a strong balance sheet and cashflow, 
coupled with resilient underlying demand and 
confidence in the long term outlook, we were 
able to be proactive and opportunistic. 
The pandemic materially reduced the level of 
competition for land and created a disconnect 
in the land market, resulting in significant short 
term opportunities to acquire land from a broad 
range of sources at attractive returns. On 17 
June 2020, we announced an equity raise where 
we raised net proceeds of £510 million to take 
advantage of these near term opportunities. 
Between re-entering the land market and 31 
December 2020, we had agreed terms on and 
authorised c.£1.3 billion of gross land 
purchases, comprising 93 sites and c.22,600 
plots, significantly ahead of our normal rate of 
acquisition. These sites have been secured at 
attractive returns in line with our medium term 
operating profit margin target of c.21-22% and 
with an average return on capital employed‡‡* 
of c.34%. We expect the land spend already 
committed will lead to outlet growth from late 
2022 and completions from 2023. Having 
approved significant incremental new land in the 
past nine months we expect new land approvals 
to revert to a more normal replacement level. 
You can read more about this on pages 12 
and 13.

Sustainability in the widest sense 
We run our business for the long term and so 
sustainability in the widest sense has always 
been a key element of our culture and way of 
doing business. In 2021, we will implement our 
new environmental strategy, which strengthens 
our environmental, social and governance 
framework which is well integrated into the 
business. The environmental strategy focuses 
on both our macro impact on issues like climate 
change and carbon footprint, and also aims 
to enhance our local engagement on issues 

4

Taylor Wimpey plc Annual Report and Accounts 2020

www.taylorwimpey.co.uk

www.taylorwimpey.co.uk

Taylor Wimpey plc Annual Report and Accounts 2020

5

Strategic report

Chief Executive’s statement 
continued

Our market 
environment

This section looks at our industry context, how 
supply and demand underpin our market and  
how other external factors have influenced our 
year as well as their potential impact on the  
short and longer term.

A very resilient UK housing market
After an unusual and volatile year, our 2020 results 
were in line with market expectations. Our teams 
and partners responded with dedication and 
professionalism to the pandemic and their resolve 
to continue to deliver high-quality homes and 
exceptional service for our customers was 
outstanding. The UK housing market has 
remained resilient, despite the shutdown period 
in the second quarter. The market recovered 
strongly in the second half, ahead of expectations, 
and demonstrated the underlying strength of 
demand in the UK and the importance of low 
interest rates and stable mortgage lending.

We are pleased to note the Government’s 
ongoing support for the housing market, home 
ownership and, specifically, first time buyers, 
and the recognition that housebuilding is a key 
part of the economy.

In 2020, total home completions (including 
joint ventures) decreased by 39% to 9,609 
(2019: 15,719), due primarily to the impact on 
production capacity during the second quarter 
shutdown and we delivered 1,904 affordable 
homes including joint ventures (2019: 3,548), 
equating to 20% of total completions (2019: 
23%). Our net private reservation rate for 2020 
was 0.76 homes per outlet per week (2019: 
0.96). Cancellation rates for the full year were 
above normal levels at 20% (2019: 15%), but 
normalised in the final quarter, at 16% (2019: 
16%). Average selling prices on private 
completions increased by 6% to £323k (2019: 
£305k), with the overall average selling price 
increasing to £288k (2019: £269k), driven mostly 
by change in mix.

375k

items of personal protective equipment (PPE) 
delivered to care homes, GP surgeries and local 
care organisations during the pandemic

Industry context

 – Demand and supply imbalance with 

undersupply of new housing in the UK
 – Just over 200k new homes built in a  

normal year

 – Estimated requirement to build c.300k 

homes per year

 – 2020 volume materially impacted by 

COVID-19 delays

Part of a larger market
There are generally in excess of one million 
housing transactions per year in the UK, with 
new homes accounting for between 15-20%  
of total completions in a normal year. 

This means we are part of a larger market 
and prices of new homes are closely aligned 
to second hand homes of a similar size and 
location. One important point of difference 
is in the Government’s Help to Buy scheme 
that is only available for new builds, making 
our homes more desirable for many first 
time buyers.

Industry key drivers
The key drivers for the housing market 
are affordability and consumer confidence. 
Affordability is determined by interest rates 
and mortgage availability and consumer 
confidence is closely aligned to the 
employment outlook. 

A number of external factors determine our 
ability to operate successfully. For example, 
the availability of land with planning and 
ease of the planning process, the regulatory 
backdrop and the availability of skilled labour 
and materials. 

The COVID-19 pandemic led to industry-
wide site closures and our sites closed for 
a seven week period with our sales centres 
closed for nine weeks. Unsurprisingly, overall 
second quarter market completions reduced 
significantly but they recovered strongly in 
the third quarter of 2020. According to the 

Ministry of Housing Communities and Local 
Government (MHCLG) completions in England 
from October 2019 to September 2020 were 
145k, around 18% lower than the comparable 
period a year earlier. 

Whilst output fell, customer demand remained 
strong and transactions rebounded strongly 
after the second quarter lockdown, underpinned 
by pent up demand, continued low interest 
rates, a wide choice of mortgage products 
and the Government’s Help to Buy scheme, 
as well as the Stamp Duty Land Tax Holiday.

Supply demand imbalance 
In October 2020, the UK Government reiterated 
its intention to target the building of c.300k 
new homes per year. With the new build 
industry delivering just over 200k new dwellings 
in a normal year, there remains a significant 
gap between current output and the 
Government target. 

The UK Government plans to introduce further 
reforms to the planning system that it hopes will 
help encourage more building. As a homebuilder 
we have an important part to play in providing 
much needed high-quality new homes and 
expect continued strong demand for our homes 
in the years ahead and are supportive of any 
improvements in the planning system.

Labour and materials
Build cost inflation in 2020 was lower than 
in recent years where we have tended to 
experience inflation of c.3-4%. We believe the 
fall in output across the industry has resulted in 
spare capacity for our subcontractors reducing 
inflationary pressure on labour and materials.

As demand for build materials and labour 
returns, we anticipate a more normal inflationary 
environment. The extent of build cost inflation is 
dependent on industry-wide production levels as 
well as the strength of the housing market.

Key market data 

The home ownership rate in England
At just under 65%, home ownership rates in England are much lower 
than the mid 2000s peak of c.71%.

UK first time buyers mortgage payments as a percentage  
of take home pay / interest rates
Low interest rates mean that for many the monthly servicing of mortgage 
payments is cheaper than renting a comparable property.

%

75

70

65

60

55

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r

t
s
e
r
e
t
n

I

16

14

12

10

8

6

4

2

0

1980

1990

2000

Year

Owner occupiers

Source: MHCLG.

2010

2020

1983

1990

2000

2010

2020

Interest rate %

Year
% of take home pay

Sources: Nationwide, Bank of England.

UK house price development
House price inflation has been more modest in recent years than in 
previous cycles.

England net additional dwellings and new build completions
While the data below covers England only, it demonstrates overall supply 
was much lower than the Government’s national target of 300k 
new homes per year, prior to COVID-19 related reductions in output.

 £k

250

0
0
0
’
£

200

150

100

50

0

%

40

30

20

10

0

-10

-20

1980

1990

2000

Year

Price £k

Annual Change %

Source: Nationwide.

2010

2020

 000s

250

200

150

0
0
0
’
£

100

50

0

1
0
-
0
0
0
2

2
0
-
1
0
0
2

3
0
-
2
0
0
2

4
0
-
3
0
0
2

5
0
-
4
0
0
2

6
0
-
5
0
0
2

7
0
-
6
0
0
2

8
0
-
7
0
0
2

9
0
-
8
0
0
2

0
1
-
9
0
0
2

1
1
-
0
1
0
2

2
1
-
1
1
0
2

3
1
-
2
1
0
2

4
1
-
3
1
0
2

5
1
-
4
1
0
2

6
1
-
5
1
0
2

7
1
-
6
1
0
2

8
1
-
7
1
0
2

9
1
-
8
1
0
2

0
2
-
9
1
0
2

Net additional dwellings (000s)

New build completions (000s)

Source:  MHCLG.

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Strategic report

Chief Executive’s statement 
continued

Our market environment continued

Key drivers

2020 backdrop

Short term implications

Long term implications

 – The bank rate was reduced 
to an historic low of 0.1% 
on the 19 March

 – Initially as the pandemic hit, 
some mortgage products 
were withdrawn, particularly 
high loan to value (LTV) 
 – Whilst widespread lending 
has returned, there is still a 
reduction in the higher LTV 
products

 – Expect interest rates to remain 
low and mortgage payments 
to continue to be affordable 
and generally lower than rental 
payments 

 – May take time for high LTV 

mortgage products to return, 
which could foster increased 
demand for new homes where 
Help to Buy is available for first 
time buyers 

 – UK unemployment rose to 
5.0% in November 2020 
(1.2% higher than the prior 
year (source: ONS)), with 
the Coronavirus Job 
Retention Scheme (CJRS) 
preventing a larger rise
 – The CJRS is due to end in 
April 2021, which may lead 
to a further rise in 
unemployment

 – The Office of Budgetary 

Responsibility estimates that 
UK unemployment will 
increase to 7.75% in mid 2021 

 – High unemployment can 
impact housing market 
sentiment

 – Unlike other periods of high 

unemployment, this is 
most concentrated amongst 
specific sectors such as leisure  

 – In 2020, a technical build 
extension of two months 
for the first scheme of Help 
to Buy was granted to 
compensate for delays 
caused by COVID-19 

 – Scheme changes from April 

2021 which will restrict Help to 
Buy to first time buyers and 
there will be maximum regional 
price caps

 – Changes have been well 
flagged giving us the 
opportunity to prepare for the 
change

 – In 2020, there were delays to 
the implementation of new 
regulation including the 
Future Homes Standard 
 – This has given us additional 

time to prepare and to 
purchase land that factors in 
these new costs

 – Adjustment in implementing 
the Future Homes Standard 
 – Opportunity to produce more 

energy-efficient homes 
 – We plan to increase natural 
habitats on new sites from 
2023

 – Introduction of red diesel and 

plastic taxes

Interest rates and mortgage availability

Interest rates and mortgage availability determine housing affordability and accessibility 
for our customers. Interest rates are at an historic low and for customers able to access 
the housing market currently, servicing mortgage payments is, on average, cheaper 
than renting (source: Bank of England, Nationwide). At 7.7 times median income for 
England and Wales in 2019 (source: ONS), the house prices to earnings multiple remains 
high. Stricter rules on mortgage lending were introduced in 2014, aimed at ensuring 
customers will be able to meet their mortgage payments if interest rates increase. 
The average age of a first time buyer is 34 (source: Money.co.uk), suggesting there 
remains considerable unmet demand.

Employment

The UK employment rate has implications on the number of customers able and willing 
to buy new houses. 

A healthy employment outlook is important for general consumer confidence in the 
housing market and the wider economy.

In previous cycles, higher unemployment has been a contributory factor to a weaker 
housing market.

Help to Buy

Help to Buy has been popular with our customers, supporting them to get onto the 
housing ladder and in moving up the housing ladder. Under the current scheme the 
Government will lend up to 20% of the value of a new build home (40% within Greater 
London) via an equity loan (interest free for five years) to homebuyers able to meet certain 
criteria, including raising a 5% deposit. From April 2021, the scheme moves into its next 
phase, limited to first time buyers and has introduced regional maximum price caps with 
the scheme due to end 31 March 2023. We believe that the changes announced are 
appropriate and are in the best long term interests of the housing market and homebuyers.

Climate change / regulation 

The Future Homes Standard outlines new regulations aimed at making new homes more 
energy-efficient. Part L relates to the conservation of fuel and power, and Part F covers 
ventilation. These measures were originally planned for 2020 but were delayed due to the 
COVID-19 pandemic and will now come into force in June 2022 and will allow for a one 
year transitional period. The new rules have cost implications for our sector. Where possible 
we are factoring the potential costs into our land purchases.

We are also awaiting the outcome of the Government’s EV (electric vehicle) charging 
regulations consultation expected in April 2021, which could have important implications 
in relation to charging points on developments, which may raise potential issues regarding 
the overall capacity of the grid to serve future developments.

Land and planning

COVID-19 has also led to some delays in the planning system this year, impacting the 
timing of our outlet openings and the level of conversions from the long term landbank. 
We also await the final outcomes of consultations on the Government’s land and 
planning proposals. The Government is assessing the planning system, with the aim 
of streamlining processes and ensuring each area has a local plan.

 – Interest rates expected to remain low and 
mortgage payments to remain affordable 

 – We expect to see higher LTV mortgage 

products return to market

Links to Principal 
Risks

Impact of the market 
environment on mortgage 
availability and housing 
demand

Key stakeholder 
concerns

 – A long term healthy employment outlook is 

important for housing as well as the rest of the 
economy

 – If unemployment rebounds quickly and 

Impact of the market 
environment on mortgage 
availability and housing 
demand

remains concentrated in certain industries, 
it seems likely that the housing market will 
remain robust, but if this results in longer term 
unemployment of a more structural nature this 
could pose a threat to our sector and the 
wider economy 

Key stakeholder 
concerns

 – The Government has made housing a 

continued priority, and expressed the desire 
for some form of private sector mechanism to 
support first time buyers after Help to Buy 
ends in 2023 

Government policy and 
planning regulations

Key stakeholder 
concerns 

 – The pending Environment Act will accelerate 

the environmental agenda nationally

Government policy and 
planning regulations

Key stakeholder 
concerns

 – The Government has committed to net zero 
UK emissions by 2050. This will ultimately 
necessitate an overhaul of the UK’s energy 
infrastructure to move away from our reliance 
on gas

 – Housing remains high on the political agenda, 
with the shortage of housing recognised as a 
priority by the Government and we expect 
there to remain strong political support

The quick recovery 
of the housing market 
in the second half of 
this year, ahead of 
expectations, is 
evidence of the 
underlying strength 
of demand.”

We estimate that market-led house price growth 
for our regional mix was c.1.9% in the 12 
months to 31 December 2020 (2019: c.1%).

During 2020, approximately 46% of total sales 
used the Help to Buy scheme and we worked 
with 4,800 households to take the first step to 
home ownership or to move up the housing 
ladder (2019: 34% and 5,693). Approximately 
80% of sales through Help to Buy in 2020 were 
to first time buyers (2019: 76%) at an average 
price of £286k (2019: £277k). From 16 
December, we began taking reservations under 
the new phase of the Help to Buy scheme and, 
up to 31 December, took 650 reservations 
under the new scheme for completions from 
the second quarter of 2021. 

With demand for our homes remaining strong, 
we ended the year with a total order book 
valued at £2,684 million (31 December 2019: 
£2,176 million), excluding joint ventures, which 
represents 10,685 homes (31 December 2019: 
9,725 homes). We traded from an average of 
240 outlets in 2020 (2019: 250) and entered 
2021 with 239 outlets (31 December 2019: 
240). As previously guided, we expect to end 
2021 with outlet numbers broadly similar to 
the end of 2020.

Underlying build cost inflation in 2020 was 
c.3.0% (2019: c.4.5%). Since the final quarter 
of 2020, we have seen a softening in the cost 
pressures experienced earlier in 2020. 

A renewed focus on margin and cost 
discipline
We came into 2020 with a renewed focus on 
reducing costs and increasing efficiency, after 
a period of margin pressure and increased 
investment in the long term future of the 
business which is now substantially complete. 
Operating through the challenges of the 
pandemic has further sharpened that focus 
and highlighted opportunities for ongoing 
efficiency and operational and financial 
performance improvement to benefit 
shareholders. Our clear primary performance 
focus is on returning the business to c.21-22% 
operating profit margin in the medium term. 

 – White Paper on wide 

 – Building our land position 

ranging planning reform
 – Revisions to the Standard 
Housing Methodology

increases our range of options 
moving into a planning 
environment undergoing 
change

 – Improved speed in planning could lead to 

further efficiencies in our process and speed of 
build once land is acquired 

 – More readily available land could, in some 
instances, lead to greater competition

Government policy and 
planning regulations

Key stakeholder 
concerns

Read more about key issues for our stakeholders on pages 26 to 41 
 Read more about our Principal Risks and material issues on pages 26 to 27  
and 49 to 53

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Strategic report

Chief Executive’s statement 
continued

Our response  
in 2020

May

Closure of show homes,  
sales centres and construction sites 

Following the start of the first 
nationwide lockdown, we took the 
decision to close all of our show 
homes and sales centres on 23 March, 
and construction sites on 24 March, 
while we put in place the safety 
measures necessary to operate in 
a COVID-secure manner.

Employee wellbeing

A small challenge was set each day 
for employees, with the aim of providing 
a focus for all and encouraging 
colleagues to stay connected and 
engaged. A total of 44 challenges 
were set between March and May 
and almost 1,000 entries were shared 
using the Group’s internal social 
network, Yammer.

Reopening of construction sites  
and sales centres

The phased reopening of 
Taylor Wimpey construction sites in 
England and Wales began on 4 May 
and in Scotland from 28 May. 

Following Government guidance which 
removed restrictions on non-essential 
home moves and supported the return 
of activities related to the sale and 
purchase of homes, Taylor Wimpey’s 
sales centres reopened by appointment 
only in England from 22 May.

NHS and care worker discount

Discount scheme for NHS and care 
worker employees launched, offering 
5% discount of the purchase price 
of a new home, as a thank you for 
their heroic efforts during the 
COVID-19 pandemic.

2020

New national restrictions 

The Government confirmed that the 
housing market should remain open 
for business during the period of new 
restrictions in England announced 
in November, and construction was 
encouraged to continue.

Construction sites also remained open 
in Scotland and Wales. 

Cost and organisational review

A detailed review of organisational and 
cost structures resulted in management 
changes, a rationalisation of the London 
operating structure and a series of 
reductions in central and business 
unit overhead levels. 

February

March

April

May

June

July

October

November

December

Irene Dorner adopts position  
of Chairman 

After joining the plc Board as 
Chair-designate in December 2019, 
Irene Dorner adopted the position 
of Chairman on 26 February, 
bringing a wealth of financial 
and commercial experience.

Feb

Pay It Forward Scheme 

Equity raise

Successfully completed an equity raise, 
raising net proceeds of £510 million in 
order to take advantage of attractive 
opportunities in the land market.

Scotland and Wales sales centres 
reopen

Sales centres in Wales reopened by 
appointment only for customers from 
22 June, and in Scotland from 29 June.

Educational masterclasses

Between April and June, a series of 
masterclass sessions were held for 
employees, covering a range of topics 
with over 2,500 attendees.

Taylor Wimpey Pay It Forward Scheme 
launched offering interest-free loans to 
support self-employed subcontractors.

PPE donations

Following the closure of our 
construction sites, surplus PPE was 
donated to local care organisations 
which highlighted a widespread need. 
TW Logistics was able to procure face 
masks, gloves and aprons which were 
distributed by employees to care homes 
across the country. 

Isolation Challenge

As the annual TW Challenge was unable 
to take place, employees instead took 
part in an Isolation Charity Challenge 
to complete as many miles as possible 
during their daily exercise, raising over 
£70k for charity.

Board changes

Kate Barker stepped down from  
the Board after just over nine years 
with Taylor Wimpey. Robert Noel took  
up the position of Senior Independent 
Director on 21 April.

Apr

Work-life balance during 
COVID-19

Taylor Wimpey was named in 
Glassdoor’s top 10 companies 
for work-life balance, based on 
employee reviews left between 
March and September 2020. 

Housebuilder Award for care home 
initiative 

Taylor Wimpey received 
the Housebuilder Star Award at 
the Housebuilder Awards 2020, 
for the Company’s care home 
initiative, which supplied over 50 
care organisations with much needed 
PPE and other supplies.

New Non Executive Directors

The Board announced that Scilla 
Grimble and Jitesh Gadhia  
will be appointed as Independent  
Non Executive Directors with effect 
from 1 March 2021.

Diversity and Inclusion 

Taylor Wimpey’s second 
diversity and inclusion 
conference was held virtually 
on 6 July, with over 110 
attendees including our D&I 
Champions, Managing Directors 
and Divisional Chairs. 

Furlough subsidies returned 

All employees returned to work 
from furlough and all furlough 
subsidies returned 
to Government.

Dec

As previously announced, in 2020 we undertook 
a detailed organisational review and made 
changes to our cost structure to ensure that 
we continue to operate efficiently in a changing 
market. This resulted in annualised cost 
reductions that will deliver savings in the region 
of £16 million in 2021, with the costs to achieve 
these of £12.1 million incurred in 2020.

These changes included the removal of one tier 
of operational management, the rationalisation 
of our London operating structure to focus on 
affordable price points that meet the affordability 
needs of Londoners, and a series of reductions 
in central and business unit overhead levels. As 
part of these changes, we have reorganised our 
divisional structure into Scotland; North West, 
North East and Yorkshire; Midlands and Wales; 
Central, South West and Spain; and London 
and South East. Each region is headed by 
a Divisional Chair, who is also a member of 
the Group Management Team. As a result, 
each business unit will now report directly to a 
member of the Group Management Team.

Our focus will remain on reducing cost, process 
simplification and enhancing the core drivers of 
value for our business to achieve this. We will 
continue to ensure our overheads are 
appropriate to the operating environment and 
we are focused on extracting the benefits of 
workstreams already in place. 

A long term, sustainable business
Our purpose must guide us in all that we do: 
we build great homes and create thriving 
communities. Whilst short term performance is 
very important, we run the business for the long 
term to enhance and generate more value and 
mitigate risk. We will deliver on our priorities in 
a responsible and sustainable way, which makes 
a positive contribution to all stakeholders. 
This approach is integrated into our business 
decision making, including our commitment to 
health and safety and prior investments in build 
quality and in developing our people.

Environmental, social and governance (ESG) 
has always been an important part of working 
for Taylor Wimpey. Our teams see the social 
and governance aspects as ‘business as usual’, 
including our contributions to, and involvement 
in, local communities and our strong culture. 
In 2020, we identified that in the area of the 
environment we could and should be doing 
more, and in February 2021 we launched a new 
environmental strategy, as we play our part in 
tackling climate change and respond positively 
to changes in our regulatory environment. 
We delayed the timing of the launch of our 
environmental strategy to ensure our targets 
reflected the requirements of the new Future 
Homes Standard. 

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Strategic report

Chief Executive’s statement 
continued

As a result of the 
equity raise in June, 
we were able to 
confidently and 
assertively re-enter 
the land market.”

Our strategy includes ambitious science-based 
targets approved by the Science Based Target 
Initiative to reduce our operational carbon 
emissions intensity by 36% by 2025 from a 2019 
baseline, and to reduce the carbon emissions 
intensity from our supply chain and customer 
homes by 24% by 2030 from a 2019 baseline. 
We will also make it easier for close to 40,000 
customers to work from home and enable more 
sustainable transport choices through 36,000 
electric vehicle (EV) charging points and 3,000 
additional bike stands by the mid 2020s. 
Biodiversity is another key focus area and, 
in 2020, we adopted a biodiversity net gain 
approach in a number of our planning 
applications and from 2021 we will also integrate 
our priority nature enhancements on all suitable 
new sites. A full outline of our targets can be 
found in our Sustainability Report and on our 
website. We are also disclosing our performance 
against the criteria identified for our sector by 
the Sustainability Accounting Standards Board 
in our Sustainability Report for the first time 
this year.

Our  
equity raise

In June 2020, we raised net proceeds of £510 million 
through issuing new shares in order to take advantage of 
attractive opportunities in the land market. This was a front 
footed raise aimed at building the long term sustainability 
of our business and the response from our investors and 
employees was positive.

Where are we buying?
New land acquisitions span all our regions. Between re-entering the 
land market and 31 December 2020, we had agreed terms on and 
authorised gross land purchases of c.£1.3 billion comprising 93 sites. 
Though this includes sites we would have progressed without the 
capital raise, it is significantly more than what we would have normally 
transacted to replace land built on during the year. Overall, the 
timing of land spend is ‘opportunity-led’ as we seek to maximise 
value. Having invested in recent years to improve site teams, quality 
and customer service, we are well placed to deliver these additional 
outlets without adding meaningfully to our existing structure of 23 
regional businesses, generating long term value and helping us 
emerge in a strong competitive position. We have continued to 
progress land buying this year, as land market conditions have begun 
to normalise and competition has returned in most areas. 

What are we buying?
At the beginning of 2020, we flagged our intention to increase 
the proportion of smaller sites in our portfolio to help us raise outlet 
numbers and increase our optionality. Over recent years, we have 
faced greater competition for smaller sites which generally attract a 
larger number of bidders, such as smaller housebuilders. This has 
made it more challenging to acquire smaller sites at our high margin 
and return hurdle rates. Since the equity raise, we have been able 
to increase our number of smaller sites with less competition and 
at expected returns, in line with our hurdle rates. We remain good at 
developing large sites where we often have a competitive advantage 
and these remain an important part of our mix. 

Adding to our strong landbank
As at 31 December 2020, our short term landbank stood at c.77k 
plots (2019: c.76k plots). 50% of this short term landbank has been 
strategically sourced (2019: 54%) since 2009. During 2020 we 
acquired 7,644 plots (2019: 7,268 plots). The average cost of land 
as a proportion of average selling price within the short term owned 
landbank remains low at 15.2% (2019: 14.9%). The average selling 
price in the short term owned landbank in 2020 increased by 1.1% to 
£288k (2019: £285k). A key strength of Taylor Wimpey is our strategic 
land pipeline. This is an important input to the short term landbank 
and provides an enhanced supply of land with greater control over the 
planning permissions we receive. We have one of the largest strategic 
pipelines in the sector which stood at c.139k potential plots as at 31 
December 2020 (31 December 2019: c.140k potential plots). During 
2020, we converted a further c.4k plots from the strategic pipeline to 
the short term landbank (2019: c.8k plots). We continue to seek new 
opportunities and added a net 2.4k new potential plots to the 
strategic pipeline in 2020 (2019: 21.2k). In the year, 55% of our 
completions were sourced from the strategic pipeline (2019: 56%). 

Behind our equity raise

Last year, we set out our ability to 
grow at the right time in the cycle, 
without compromising on quality 
or adding meaningful market risk. 
We have added to our excellent 
land position whilst maintaining a 
strong balance sheet and tightly 
controlling cash.

The equity raise was completed in three ways: 

1. An equity placing to existing and new institutional 

shareholders 

2. A subscription, to allow Taylor Wimpey Directors 

to participate 

3. A retail offer for employees and retail shareholders 

March
At the beginning of the crisis, when the extent of the UK 
lockdown was unknown, we placed discretionary land 
spending on hold to conserve our cash resources. 

April to May
As we prepared to remobilise sites and began assessing land 
deals in late April 2020, we saw a marked increase in the 
number and the attractiveness of opportunities with much 
reduced competition. 

June
We recognised this period as a time limited opportunity in the 
land market.

At all times maintaining a strong balance sheet was a priority. 
The Board signed off the equity raise and we raised net 
funds of £510 million. The equity raised allowed us to 
increase our investment in land over and above the land we 
would normally purchase whilst maintaining a very strong 
balance sheet, a key differentiator.

June to December
Our teams progressed deals in the pipeline which were 
assessed by management and those that met our target 
returns were approved. We agreed terms and authorised 
gross land purchases of c.£1.3 billion by 31 December, 
significantly more than our usual rate.

We expect our short term landbank to grow by over 10k 
plots over the next 12-18 months. We expect the land spend 
already committed will lead to outlet growth from late 2022 
and completions from 2023.

c.£1.3bn

of agreed terms and authorised gross land purchases

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Strategic report

Chief Executive’s statement 
continued

Operating through 
the challenges of 
the pandemic has 
also highlighted 
opportunities for 
ongoing efficiency 
and performance 
improvement.”

We continue to develop our interactions with 
our communities. Our Community 
Communications Plan launched in 2019 is 
ensuring a consistent approach to relationships 
with new and existing communities and we have 
signed the Social Mobility Pledge to boost 
opportunity and social mobility.

UK current trading and outlook 
The 2021 selling season has started well, 
following on from the stronger than expected 
recovery of the housing market in the second 
half of 2020 and reflecting the underlying 
strength of demand, underpinned by low interest 
rates and stable mortgage lending. The net 
private sales rate for the year to date  
(w/e 21 February 2021) was 0.89 (2020: 0.94).

We started the year over 50% sold for 2021 
private completions and have continued to grow 
our order book. As at 21 February 2021, our 
total order book excluding joint ventures was 
£2,793 million (2020 equivalent period: £2,584 
million), comprising 11,013 homes (2020 
equivalent period: 10,880). Our order book 
includes a healthy profile of sales extending into 
the second quarter and beyond when the Stamp 
Duty Land Tax holiday is due to end and into the 
next phase of Help to Buy. With the benefit of 
a strong order book, we have tested sales 
pricing across our developments, and have 
achieved selling price growth in the first two 
months of the year.

We are mindful of the changing regulatory 
environment for the sector in the short to 
medium term and have put the steps in place 
to enable us to respond appropriately. 
While Brexit related friction and the ongoing 
implications of COVID-19 may cause some 
disruption in housing market sentiment in the 
near term, with the process now agreed, we 
expect the clearer political outlook to provide a 
longer period of stability for our customers. 

Our  
management

Our Group Management Team

1. Pete Redfern 
Chief Executive 

2. Chris Carney 
Group Finance Director 

3. Jennie Daly 
Group Operations Director

4. Alice Marsden 
Group General Counsel  
and Company Secretary 

5. Anne Billson-Ross 
Group Human Resources Director

6. Lee Bishop 
Managing Director,  
Group Strategic Land

7. Ingrid Osborne 
Divisional Chair, London  
and South East 

8. Nigel Holland 
Divisional Chair, Central,  
South West and Spain

9. Ian Drummond 
Divisional Chair, Scotland

10. Shaun White
Divisional Chair, Midlands  
and Wales

Daniel McGowan left his role as Divisional 
Chair, North East, North West and Yorkshire 
at the end of January 2021. Whilst a 
comprehensive recruitment process is 
conducted to appoint a new Divisional Chair, 
this role is held by Jennie Daly, on an interim 
basis, with some of her other responsibilities 
temporarily shared with Chris Carney.

1.

2.

3.

The Group Management Team 
(GMT) is our most senior 
management group, below the 
Board, comprising the three 
Executive Directors and eight 
other senior management roles 
across regional and central 
leadership. 

How was the GMT involved in 
decision making in 2020?

The GMT is key to enacting the 
decisions of the Board, and GMT 
feedback and input is key to 
aiding the Board’s decision making 
processes. The GMT meets formally 
on a monthly basis and met very 
frequently via video conference during 
the early stages of the pandemic to 
assist the Board in its decision making 
processes, take key operational 
decisions and to enact necessary 
changes quickly and effectively. 
For example, the GMT were charged 
with creating, implementing and 
overseeing the detailed procedural 
changes necessary to satisfy the 
Board that it would be safe to return 
to site in a COVID-secure way; this 
programme of work was led by Group 
Operations Director, Jennie Daly. 

What are the recent changes  
to the GMT?

We have removed one layer of 
operational management that was 
in place between the GMT and the 
regional business units. This 
streamlines our operational structure, 
giving more ownership and 
accountability to the Managing 
Directors of our 23 business units. 
We have expanded the GMT to 
include two new Divisional Chairs: Ian 
Drummond, Divisional Chair Scotland 
and Shaun White, Divisional Chair 
Midlands and Wales. This means our 
regional business units report directly 
into a member of the GMT. 

4.

5.

6.

7.

8.

10.

9.

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Strategic report

Chief Executive’s statement 
continued

Our robust 
investment case

Our culture and values 
have shone through 
in 2020

We maintained our 
focus on sustainability

 – First major homebuilder to announce the 

closure of sites to ensure safety

 – Our employees played an important role 
supporting the NHS and care homes

 – Supported vulnerable subcontractors through 

our Pay It Forward Scheme 

Our culture and values have been put to the test 
in this challenging year and our dedicated 
employees have risen to the challenge. We have 
acted decisively and responsibly in the interests 
of our stakeholders and the wider society, 
including going above and beyond to support 
the NHS and care homes. We closed our sites 
early to put in place COVID-secure ways of 
working and supported our colleagues and 
partners financially and through added support, 
communication and online training. We were 
rated by Glassdoor in the top 10 UK firms for 
work-life balance during COVID-19. 

Not only is this the right thing to do, which is our 
core value, but protecting and supporting our 
customers, employees and subcontractors is 
in the long term interest of our business and 
the industry, reputationally and operationally. 
Acting responsibly has been key to keeping 
construction open.

 – Continued to open new outlets and progress 
build, not just run the business for short term 

 – Progressed our ESG goals, particularly in 

relation to environmental targets and diversity
 – New environmental strategy in February 2021 

with ambitious carbon reduction targets

Whilst it is important to adjust to near term 
market considerations, we make our decisions 
in the interests of the long term sustainability 
of the business. Ensuring our business is 
sustainable is in the interests of all our 
stakeholders and is at the heart of the Board’s 
decision making process. 

This was demonstrated this year as we 
progressed our ESG goals including 
environmental targets and diversity, our rigorous 
approach to health and safety as well as our 
decision to invest in the future by increasing 
our investment in land.

We have captured opportunities to maintain our 
well-invested, quality landbank and strong 
balance sheet. We also made some difficult 
decisions to streamline our operational structure 
and refocus our London business on more 
affordable and sustainable pricing points.

Added to our high-
quality landbank and 
maintained strong 
balance sheet
 – Between re-entering the land market and 31 

December 2020, agreed terms on 
and authorised c.£1.3 billion of gross land 
 – Ended year with strong balance sheet with net 
cash‡ of £719.4 million as at 31 December 
2020

We began the year with one of the strongest 
land positions in the sector, with high-quality 
land in our core areas. The equity raise allowed 
us to grow our land position whilst maintaining 
a strong balance sheet. We agreed terms on 
and authorised gross land spend of c.£1.3 billion 
by 31 December comprising 93 sites and 
c.22,600 plots.

We believe that our decision to take 
opportunities to progress land investment will 
provide us with strong momentum going into 
the medium term. 

We have a strong short term landbank of c.77k, 
as at 31 December 2020. Our strategic land 
pipeline is an important input to the short term 
landbank and provides an enhanced supply of 
land with greater control over the planning 
permissions we receive. We have one of the 
largest strategic pipelines in the sector which 
stood at c.139k potential plots as at 31 
December 2020.

c.£1.3bn

Agreed terms on and authorised gross land purchases

We are focused on the performance objectives 
of reducing underlying costs, process simplification 
and driving value across the business, with 
operating profit margin the primary financial 
measure for the Group. We continued to 
prioritise opening new outlets throughout 2020 
and remain focused on developing our new land 
acquisitions through the planning system and 
opening new outlets efficiently. In 2021, 
assuming the market remains broadly stable, 
we expect to deliver 85-90% of 2019 volumes 
and make further progress towards our medium 
term operating profit margin target of c.21-22%. 

We expect to record a smaller proportion of 
affordable homes than usual in 2021, (c.17%), 
influenced by site mix and a revision to the way 
we contract land sold to Housing Associations, 
with revenue and profit realised slightly later. 
The private / affordable mix will return to more 
normal historic levels from 2022. At this stage, 
we anticipate overall build cost inflation in 2021 
to be marginally lower than in 2020, (c.2-3%), 
though this is dependent on industry-wide 
production levels as well as the strength of 
the housing market. 

As our completion volumes recover, we expect 
2021 operating profit margin to increase to 
between 18.5% and 19%. At this stage we 
anticipate 2021 year end net cash of broadly 
£500 million, subject to timing of land 
acquisitions and payments. 

Having approved significant incremental new 
land in the past nine months, we expect new 
land approvals to revert to a more normal 
replacement level. Between re-entering the land 
market in 2020 and up to 26 February 2021, 
we agreed terms on and authorised gross land 
purchases comprising 30,956 plots and expect 
our short term landbank to grow by over 10k 
plots over the next 12-18 months.

The Group has a robust balance sheet and a 
growing high-quality landbank, which will enable 
us to grow the business whilst generating 
compelling returns. The actions we have taken 
in 2020, and the strong embedded margin in the 
landbank, underpin our confidence in achieving 
our medium term target to deliver operating 
profit margins of c.21-22%. Our focus on 
retaining momentum in outlet openings and our 
incremental land acquisitions leave us well 
positioned to deliver strong volume growth in the 
medium term. With a continued focus on costs 
and efficiency, the Board believes the Group is 
well positioned for strong progress and to deliver 
enhanced shareholder value in the years ahead.

Pete Redfern
Chief Executive

Driving growth at the 
right time in the cycle

 – Expect growth in our outlets in late 2022 and 
2023 as a result of additional land buying

 – Expect to add over 10,000 plots to our 
landbank as a result of the equity raise
 – Assertive land buying providing strongest 

momentum in the sector

We see potential for some medium term volume 
growth, assuming a supportive market. We 
continue to view timing as key to our investment 
decisions. In June 2020, we were able to take 
advantage of a disconnect in the land market 
with much reduced competition. We raised 
additional equity which enabled us to confidently 
and assertively re-enter the land market, adding 
plots that meet our strict criteria in terms of 
location, value and margin hurdle rates.

This additional investment has helped us to 
re-balance our landbank by adding a slightly 
higher proportion of smaller sites into the mix. 
In normal years, stepping up land buying at such 
a rate would not be possible without impacting 
the market and causing land prices to rise. The 
quality of the pipeline we have coming through 
means we feel we will emerge stronger from 
this crisis, with the best momentum in the sector 
heading into the medium term. The additional 
investments made in land in 2020 and in 2021 
are expected to result in outlet openings from 
late 2022 and increased volume from 2023, 
generating additional value and investor returns.

On track to generate 
significant and 
reliable shareholder 
returns 
 – We have paid £2.3 billion in total dividends 

over the last seven years

 – Cancelled 2019 final and planned 2020 

special dividend due to COVID-19

 – We have resumed the payment of ordinary 

dividends with the 2020 final dividend

In order to conserve cash and increase our 
flexibility, we took proactive measures to 
protect the balance sheet in the short term, 
including cancelling the 2019 final dividend 
and the planned special dividend payment.

It continues to be our aim to provide a reliable 
income stream to our shareholders, 
throughout the cycle, including during a 
‘normal downturn’. With a strong balance 
sheet and performance, we propose to 
resume ordinary dividend payments in May 
2021, starting with the 2020 final dividend 
payment of 4.14 pence per share equating 
to c.£151 million, subject to shareholder 
approval at the AGM.

As we look forward, our intention remains to 
return cash generated by the business in 
excess of that needed by the Group to fund 
land investment, all working capital, taxation 
and other cash requirements of the business, 
and once the ordinary dividend has been met.

We are not proposing to return excess capital 
in 2021. We will review the level of excess 
capital and potential return in respect of 2021 
at the time of the 2021 full year results in 
February 2022, for payment in 2022. 

£2.3bn

Total dividends paid over the last seven years

Read more on pages 30 to 41

Read more in our Sustainability Report

Read more on pages 12 to 13

Read more on pages 6 to 7

Read more on page 5

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Strategic report
Strategic report

Our purpose
Our purpose

A purpose-led  
homebuilder

Achieving our purpose takes 
an integrated approach…

... where an ESG mindset is embedded in 
the business and decision-making...

Our purpose 
is to build great  
homes and create 
thriving communities

Our values are key to how we do business:

Do the  
right thing

Environmental 
 – New environment strategy to reduce our environmental 

impact and improve efficiency

 – Ambitious science-based target for carbon reduction 
approved by the Science Based Targets initiative 

 – Enhancing nature on our sites, reducing waste, and using 

fewer and more sustainable resources

Social
 – Our Community Communications Plan ensures a 

consistent approach to working with communities and 
we aim to improve this engagement 

 – Creating connected, sustainable communities through 

placemaking, benefiting customers and existing residents 
 – Significant contributors to local communities through our 

planning obligations

Governance
 – Strong culture of doing the right thing with health and 

safety as our number one priority

 – Refined our purpose following consultations with our 

stakeholders

 – Strive to improve diversity and, in 2021, we will be 

launching our new Equality, Diversity and Inclusion Policy 

Achieved through our  
optimised business model  
 See pages 20 to 21

Key performance indicators  
 See pages 22 to 25

Environmental targets  

 See page 42

Read more about our 
strategy and targets in 
our Sustainability Report 

 www.taylorwimpey.co.uk/

corporate/sustainability

... which enables us to deliver on our long 

term strategy and achieve our medium term 
goals (2018-2023) and short term priorities...

... whilst delivering long term 
value for our stakeholders.

Our customers

Customers and 
communities 

Best in class 
efficient engine 
room

Build quality

Our employees

Be the 
employer 
of choice in 
our industry

Optimising our 
strong landbank

Priorities in 2021:
 – Margin delivery – optimisation 

of selling price and an enhanced 
cost mindset

 – Bringing through new land 

acquisitions for volume growth 
in 2023/24

Medium term goals (2018-2023):
Return on net  
operating assets** 
35%
9.9% in 2020

(2019: 31.4%)

Cash conversion‡‡ 
70-100%
(54.9)% in 2020

(2019 : 82.6%)

 – Delivering customer service and 
consistently great build quality 

 – Building on our strengths in Social 
and Governance areas and new 
Environmental strategy

Operating profit* 
margin 
c.21-22%
10.8% in 2020 

(2019: 19.6%)

Short term landbank
4-4.5 years
c.8.1 years in 2020

(2019: c.4.8 years) 

Due to the impact of COVID-19 on the 2020 financial results, none of our medium term 
strategic objectives were met in the year.

Remuneration report  

 See pages 112 to 115

Our partners

Our investors

Our communities

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Strategic report

Our business model

How our business model 
delivers on our purpose...  

What we do

1. Investment 
Selecting land

2. Development 
Managing the community and planning 
process

i

R
e
n
v
e
s
t
i
n
g

3. Realising value
Optimising the housebuilding process

Principal Risks key:
A:
B: 

Government policy and planning regulations
Impact of the market environment on mortgage availability and 
housing demand
Material costs and availability of subcontractors

C:

D:
E:
F:
G:

Ability to attract and retain high-calibre employees
Land purchasing
Quality and reputation
Site and product safety

Why we do it

How we do it

The value we created in 2020

Shareholder capital management 
Ensuring long term sustainability of the business 
model through securing a quality land pipeline, 
located in places people want to live, with 
good planning prospects. 

We continue to look for opportunities in the right 
locations that optimise our value and meet our 
returns criteria. We continue to focus on being 
responsive to land market conditions. In 2020, 
we completed an opportunity-led equity raise. 

c.77k

Plots in our UK short 
term landbank

(2019: 76k)

c.£2.9bn

Land on the balance sheet

(2019: c.£2.7bn)

Our strong land position comprises both short 
term land (land with some form of planning 
permission) and strategic land pipeline (land 
with no residential planning at the time we take 
a commercial interest).

Protecting capital and adding value
Progressing land through the planning system 
is the key way we add value to the land we 
acquire. Securing good quality planning 
permissions benefits both our land portfolio and 
the communities in which we build, providing 
much needed new homes, affordable housing, 
infrastructure and community facilities through 
planning obligations. We engage extensively with 
communities, before and during the lifetime of 
each development.

Optimising stakeholder returns 
Key to this is building quality homes which are 
attractive to customers. Health and safety is 
our first priority and is not an area we will 
compromise. We seek to do the right thing, 
and deliver our strategy in a way that benefits all 
our stakeholders. As a national housebuilder we 
benefit from our scale and look to maximise and 
optimise the efficiency of our operations.

At this stage in the business model we seek to 
manage the following Principal Risks:

A, E

We do this through factoring in stakeholders’ 
needs, addressing environmental and other 
local issues and building community facilities 
to create developments that meet their 
wider needs.

At this stage of the business model we seek 
to manage the following Principal Risks:

A, B, F, G

We work with our subcontractors to make 
improvements to our processes and operations. 
We have implemented additional checks and 
driven higher standards of build quality across 
our business. We have taken further tangible 
measures to remove unnecessary costs and 
ensure we are operating efficiently to maximise 
stakeholder returns.

At this stage of the business model we seek 
to manage the following Principal Risks:

C, D, F, G

68

Planning applications 
granted

97

Community events 
and meetings

(2019: 81)

(2019: 187)

c.9.8k

New homes completed 
for our customers

6.0k

Directly employed on 
average during 2020

(2019:16.0k)

(2019: 5.9k)

Worked with

12.3k

subcontractors on 
average during 2020

(2019: 14.6k)

Read more about our risk 
management on pages 46 to 53

Read more on how we create 
value for all stakeholder groups 
on pages 28 to 41

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Strategic report

Our strategy and key performance indicators

Measuring our progress

Strategic priority

Performance in 2020

Priorities going forward

C:

KPI

Principal Risks key:
A:
B: 

Government policy and planning regulations
Impact of the market environment on mortgage availability and 
housing demand
Material costs and availability of subcontractors

D:
E:
F:
G:

Ability to attract and retain high-calibre employees
Land purchasing
Quality and reputation
Site and product safety

Customers and 
communities

Principal Risks
A, B, C, D, E, F, G

 Read more on pages 49 to 53

 Read more on pages 112 to 115

 Read more on pages 30 to 33 

   and 40 to 41

Build quality

Principal Risks
A, C, D, F, G

 Read more on pages 49 to 53

Optimising our strong 
landbank

Principal Risks
A, D, E

 Read more on pages 49 to 53

 – We are pleased that our 8-week ‘would you 
recommend’ score is back up to a five-star 
level after narrowly missing this last year. 
 – We maintained a high level of customer 
satisfaction, despite the challenges of 
managing customer expectations in the face 
of build delays caused by COVID-19.

 – We retained a sales presence even while sales 
centres and show homes were closed during 
the national lockdown and leveraged our IT 
systems to support our customers digitally 
and on the phone. 

 – Our focus on longer term customer 

satisfaction is beginning to be reflected in an 
improved 9-month ‘would you recommend’ 
score.

 – We launched our new, user friendly customer-
facing website which is smart phone friendly.

 – Over the last few years, we have focused on 
enhancing build quality and are pleased with 
our National House-Building Council (NHBC) 
Construction Quality Review (CQR) score of 
4.45 out of 6.

 – Average reportable items per inspection have 
fallen in the year as we continue to improve 
processes and systems.

 – Published a customer version of our 

Consistent Quality Approach guidelines so it is 
clearer for customers what they expect from 
us.

 – During 2020, we learnt many valuable lessons 
on how our customers interact with us via 
technology and the benefits of holding 
appointments outside of traditional opening 
hours. Taking on board these learnings will 
enable us to continue to improve the ease of 
doing business with us. 

 – Our focus in 2021 will be to continue to deliver 

good quality homes. Quality is key to a 
customer’s first impressions, minimises the 
need for future remediation and improves long 
term customer satisfaction.

 – We continue to prioritise strong customer 

service and aim to maintain a five-star rating. 
 – Providing reliable move in dates continues to 

be a priority for us.

 – We continue to consider build quality as key 

and aim to maintain the level and consistency 
of quality throughout the business.

 – We aim to continue to ensure our quality 

assurance processes are embedded at every 
stage of build. 

 – Improving quality reduces the need for 

remediation, reduces costs and waste, and 
drives additional value for our stakeholders.

 – We continue to exceed our target of sourcing 

more than 40% of completions from the 
strategic pipeline.

 – We saw opportunities in 2020 to invest in 

the land market for the medium term. This, 
together with the reduction in completions in 
the year, as a result of COVID-19, has resulted 
in our landbank years exceeding the medium 
term target. 

 – In the year, land cost as a percentage of 
average selling price on approvals has 
increased against a low comparator, but still 
remains strong. The increase is partly due to 
the mix of sites with an increased proportion in 
the South East as well as a higher proportion 
of smaller sites.

 – Continue to convert land from the strategic 
pipeline into the short term landbank to 
provide visibility, optionality and aid long term 
planning.

 – We continue to invest in land to support future 
growth and returns with a pipeline of future 
quality outlets.

 – We remain focused on progressing our new 

land acquisitions through the planning system 
and opening new outlets efficiently.

 – We will continue to drive value from acquiring 
land at high contribution margins in places 
where customers want to live both now and in 
the future.

Customer satisfaction 8-week score ‘would you recommend?’

Customer satisfaction 9-month score ‘would you recommend?’

92

90% 89%

92%

Objective: We strive to achieve 90% or above in this 
question, which equates to a five-star rating.

Definition: Percentage of customers who would recommend 
Taylor Wimpey to a friend as measured by the National New 
Homes Survey undertaken by the NHBC on behalf of the 
Home Builders Federation (HBF) eight weeks after 
legal completion.

Why it is key to our strategy: Identifying and serving the 
needs of our customers by delivering a high-quality product 
is key to our ambition to become a customer-focused 
homebuilder.

 Read more on pages 112 to 115

78

76% 77%

78%

Objective: We strive to improve this score and understand 
the reasons behind and underlying drivers of this customer 
feedback. 

18

0

19

20

Definition: Percentage of customers who would recommend 
Taylor Wimpey to a friend as measured by the National New 
Homes Survey undertaken by the NHBC nine months after 
legal completion.

Why it is key to our strategy: We think about 
how customers live in the homes and places we build for 
longer than the first few months after they move in. Ensuring 
our customer satisfaction remains high in the months 
following completion is important.

 Read more on pages 112 to 115

18

0

19

20

Note: The 8-week ‘would you recommend’ score for 2020 relates to customers who legally completed between October 2019 and September 2020, with the comparators
relating to the same period in the prior years. The 9-month ‘would you recommend’ score for 2020 relates to customers who legally completed between October 2018 and
September 2019, with the comparator relating to the same period in the prior years.

Construction Quality Review

Average reportable items per inspection

4.45

3.93

4.13

4.45

Objective: To achieve an average score of four out of six 
across Taylor Wimpey by 2020.

0.28

0.28

0.28 0.24

Definition: The average score, out of six, achieved during 
an in-depth annual review of construction quality on a 
site-specific basis.

Why it is key to our strategy: Right first time continues 
to be a key priority within our customer-focused approach. 
CQRs focus on construction quality and understanding 
‘why or how’ given levels of quality have resulted.

 Read more on pages 112 to 115

18

0.00

19

20

18

0.00

19

20

Objective: Reduce defects found during build stages. 

Definition: The average number of defects found per 
plot during NHBC inspections at key stages of the build.

Why it is key to our strategy: Reducing the number of 
defects per plot is crucial to ensuring we deliver consistently 
high-quality homes for our customers, whilst also minimising 
the cost of rectifications.

Strategically sourced completions

Landbank years

58

58% 56%

55%

Objective: We aim to source more than 40% of our 
completions from the strategic pipeline per annum in 
the medium term.

8.1

c.8.1

Objective: Increase landbank efficiency – reduce length 
of short term owned and controlled landbank years by 
c.1 year to 4-4.5 years.

18

0

19

20

Definition: Number of completions on land which originally 
did not have a residential planning permission when we 
acquired a commercial interest in it, expressed as a 
percentage of total completions.

Why it is key to our strategy: The strategic pipeline 
enhances our ability to increase the contribution per legal 
completion because of the inherent margin uplift from 
strategic plots. It also allows us to take a long term view 
of sites.

c.5.1

c.4.8

18

0.0

19

20

Definition: The years of land supply in our short term 
landbank based at current completion levels.

Why it is key to our strategy: We seek to use our 
high-quality landbank more efficiently to deliver growth, 
both in the number and quality of homes built for a wider 
range of customers.

 Read more on page 19

Land cost as % of average selling price on approvals

18.3%

Objective: To maintain at current levels or reduce our 
average land cost.

19.2%

16.2%

18

19

20

Definition: Cost of land as a percentage of average selling 
price on approvals.

Why it is key to our strategy: Maintaining a sustainable 
land cost percentage increases value for our shareholders.

20

15

10

5

0

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Strategic report

Our strategy and key performance indicators continued

Strategic priority

Performance in 2020

Priorities going forward

KPI

Be the employer of 
choice in our industry

Principal Risks
D, F, G

 Read more on pages 49 to 53

 Read more on pages 34 to 35

Best in class efficient 
engine room

Principal Risks
A, B, C, D, E, F, G

 Read more on pages 49 to 53

 Read more on pages 36 to 37

 – We are pleased that our Annual Injury 

 – We continue to use research and 

development to test and implement measures 
on site in order to make our sites as safe as 
possible.

 – We continue to value a stable workforce using 

surveys and feedback to understand our 
employees’ views and continue to develop 
our employee offering.

 – In 2021, we plan to run a ‘Talkback’ survey, 

as we did in 2019. We undertake an 
engagement survey periodically and it forms 
an important part of how we involve, gain 
feedback from and communicate with our 
employees.

 – We continue to improve our recruitment 
strategy and diversity road map with 
supportive training and working practices. 
We aim to reach a wider talent pool through 
different attraction channels to increase BAME 
representation in our workforce and establish 
a more gender balanced workforce which 
is more representative of the communities 
we serve.

 – Through 2021, we aim to optimise our 

operations under COVID-secure conditions.
 – We aim to work efficiently through our strong 

order book and continue to meet sales 
demand.

 – We worked with architects to update our 

standard house types which we will start using 
in 2021. We have reduced our number of 
different house types which provides a 
number of operational and procurement 
benefits that will help ensure quality and 
consistency. However, we have not reduced 
the specification of our homes.

 – We continue to focus on cost and efficiency, 
process simplification, and extracting the 
benefits of workstreams already in place.

Incidence Rate (AIIR) reduced again to 151 
in 2020 (2019: 156). Our AIIR for reportable 
injuries per 100,000 employees and 
contractors remains well below both the HBF 
and Health and Safety Executive Construction 
Industry averages. 

 – Our dedicated teams have demonstrated the 

ability to quickly adapt to new working 
practices through the pandemic. 

 – To gain feedback we ran three ‘pulse’ surveys 
in 2020 which were designed to provide a 
‘temperature check’ on employee 
engagement. These showed our employees 
to be highly engaged as well as aligned to the 
Group’s actions during the COVID-19 crisis.
 – We continue to have one of the lowest rates 

of voluntary employee turnover in the industry.
 – With a well known shortage of skills, we have 
taken a proactive approach to our early talent 
programmes and direct labour model. In 
2020, we reviewed the structure of the 
business and engaged with employees 
throughout the process.

 – In the year, sales rates have been constrained 
by the impact of COVID-19, and in particular 
our second quarter shutdown when COVID-
secure practices and socially distanced 
operations were implemented. By the end of 
2020 we had returned to near normal capacity 
whilst operating in a COVID-secure way.
 – Sales recovered strongly in the second half 

and our net private sales rate remains strong 
in the context of historic rates. We have been 
able to adapt our ways of working including 
digitising our whole sales process from 
reservation through to completion, with only 
the signing of contracts required to be done 
by hand, and expanding and extending our  
approach to flexible working to benefit our 
employees and customers.

 – Our order book both by value and volume is at 

an historic high, this is partly due to build 
delays extending the order book but also 
reflects strong underlying demand.
 – In 2020, we undertook a detailed 

organisational review and made changes to 
our cost structure to ensure that we continue 
to operate efficiently in a changing market 
including the removal of one tier of operational 
management, the rationalisation of our 
London operating structure and a series of 
reductions in central and business unit 
overhead levels. We are now operating from 
23 regional businesses.

Voluntary employee turnover

Number recruited into early talent programmes

14.5

11.6

8.7

5.8

2.9

0.0

14.5%

12.9% 9.4%

18

19

20

Objective: We aim to attract and retain the best people 
in the industry and give them opportunities to develop to their 
full potential. We aim to keep this within a range of 5-15%.

Definition: Voluntary resignations divided by number of total 
employees.

Why it is key to our strategy: Our employees are one of 
our greatest competitive advantages and they are crucial 
to executing our strategy. Low employee turnover supports 
greater depth of experience, continuity and development of 
skills within our teams.

175

175.00

131.25

87.50

43.75

116

47

18

0.00

19

20

Objective: To reduce the impact of the industry skills 
shortage and future-proof our business.

Definition: The amount of people recruited onto one of our 
early talent programmes including graduates, management 
trainees and site management trainees.

Why it is key to our strategy: Creating a more consistent 
framework and development path for early and ongoing talent 
management will underpin our future growth and customer-
focused approach. We establish bespoke development 
programmes to ensure we develop the skills we need when 
we need them, ensuring we have the experience required to 
support our strategy. 

Directly employed key tradespeople, including trade apprentices

Health and Safety Annual Injury Incidence Rate (per 100,000 employees and 
contractors)

1169

1,169 1,038

Objective: To improve quality, reduce bottlenecks in key 
trade supply, reduce the impact of the industry skills shortage 
and future-proof the business.

Definition: The number of key tradespeople directly 
employed by Taylor Wimpey including bricklayers, joiners, 
carpenters, painters, scaffolders and trade apprentices.

Why it is key to our strategy: Against industry-wide skills 
shortages and uncertainty we aim to future-proof our 
workforce. We do this by developing skills to build quality 
homes and behaviours which align our business to our 
customer-focused approach.

228.0

182.4

136.8

91.2

45.6

0.0

228

151

156

18

19

20

Objective: We are committed to providing a safe place in 
which our employees and subcontractors can work and our 
customers can live.

Definition: Reportable (all reportable) injury frequency rate 
per 100,000 employees and contractors (Annual Injury 
Incidence Rate).

Why it is key to our strategy: Health and safety is our 
non-negotiable top priority. As well as having a moral duty 
to maintain safety on site, accidents and injuries can have a 
detrimental impact on the business through additional costs, 
delays and / or reputational damage.

748

18

0

19

20

Net private sales rate

0.96

0.80

0.96 0.76

18

0.00

19

20

Objective: We want to break our historic sales rate barrier by 
thinking differently about how we deliver a home and to better 
capture demand.

10685

Definition: The average number of private sales made per 
outlet per week.

Why it is key to our strategy: We want to become a 
more efficient and agile business that can respond quickly 
to opportunities in the market, creating increased value 
for our shareholders.

Order book volume

10,685

9,725

8,304

18

0

19

20

Private legal completions per outlet

Order book value

48.2

48.2

Objective: To improve efficiency on our sites and increase 
the number of legal completions per outlet.

2684

£2,684m

41.8

31.5

Definition: The number of private legal completions 
per outlet.

Why it is key to our strategy: We are working to increase 
new home supply for a wider range of customers by 
improving efficiency across our sites.

18

0.0

19

20

18

0

19

20

£2,176m

£1,782m

Definition: The total value of homes in our year end order 
book.

Objective: We focus on building a strong order book for 
the future while balancing our customers’ needs. This is 
particularly important in an uncertain market.

Definition: The total number of homes in our year end order 
book.

Why it is key to our strategy: A strong order book provides 
our customers with good visibility and provides greater 
stability for business planning and enhances our ability 
to deliver the best experience for customers whilst driving 
the most value for our shareholders.

Objective: We focus on building a strong order book for 
the future while balancing our customers’ needs. This is 
particularly important in an uncertain market.

Why it is key to our strategy: A strong order book provides 
our customers with good visibility and provides greater 
stability for business planning and enhances our ability 
to deliver the best experience for customers whilst driving 
the most value for shareholders.

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Identifying our material issues

Our materiality matrix

h
g
H

i

Strategic report

Materiality assessment 

Key issues for 
our stakeholders

Our materiality assessment helps us to 
identify and focus on the sustainability 
(environmental, social and economic)
issues and impacts that matter most to 
our business and our stakeholders, including 
customers, communities, investors, our 
employees and partners.

The assessment takes into account a range 
of factors including our business priorities, 
stakeholder views, the UN Sustainable 
Development Goals, long term and market 
trends and government policy. 

We updated our materiality assessment in 2019 
and early 2020 to ensure we remain focused on 
the key issues for our business and stakeholders.

We use the results of our materiality assessment 
to inform our approach to managing ESG risks 
and opportunities including the development of 
our environmental strategy.

Read more in our Sustainability Report 

Read more in emerging stronger for our 
stakeholders on pages 28 to 41

United Nations Sustainable 
Development Goals 

We support the United Nations Sustainable 
Development Goals (SDGs), which aim to 
unite governments, businesses and the 
third sector to end poverty, fight inequality 
and address climate change. Our Legacy, 
Engagement and Action for the Future 
(LEAF) committee has reviewed the Goals 
and their relevance to our business. 
This process identified 12 goals and 32 
targets where we can make a contribution 
towards a more sustainable future. 
We use the Goals to inform our materiality 
process and in the development of 
our sustainability strategy and targets. 
An index is included on our website, 
showing how we can support the goals.

Read more about how we support the 
SDGs at www.taylorwimpey.co.uk/
corporate/sustainability

1. Issue identification
A long list of issues was identified based on our current priorities,  
our previous materiality assessment, business strategy, our main  
impacts and risks, long term and market trends, the UN Sustainable 
Development Goals and other external frameworks. 

2. Stakeholder research
We sought the views of investors, local government,  
non-governmental organisations (NGOs), academics, registered social 
landlords and sustainable business organisations. We also drew on consumer 
research, a government policy review and a media scan. 

3. Internal interviews and research
We carried out internal interviews and research with senior  
leaders, functional leads, and graduates. 

4. Review
Our materiality matrix was reviewed by our Chief Executive  
and members of our Group Management Team. 

Climate change  
mitigation & adaptation  
(inc flood risk)

Sustainable homes & lifestyles 

Affordability & supply  
of housing 

Fire safety 

Placemaking, design  
& community infrastructure

Build 
quality

Health, safety  
& wellbeing 
(employees)

Customer health & wellbeing 

Ethics, culture, governance  
& transparency

Biodiversity 

Sustainable transport 

Air quality 

Site environmental  
& remediation

Ethical sourcing & human rights

Access to skills 

Customer 
service / 
satisfaction

Land, planning, community engagement 

Choice of land  
(greenfield, brownfield)

Innovation 

Sustainable materials 

Inclusion & diversity 

Resource use & waste 

Accessible & adaptive homes 

Labour relations 

Water use efficiency 

Charitable giving 

Privacy / data security 

Taxation & remuneration policies 

Employee engagement 

l

s
r
e
d
o
h
e
k
a
t
s
o
t
e
c
n
a
t
r
o
p
m

i

–
w
e
v

i

l

a
n
r
e
t
x
E

i

m
u
d
e
M

Medium

Internal view – importance to the business

High

Our material issues

Sustainable homes 
and communities

Land, planning and 
community engagement

Health, safety  
and wellbeing

Environment

People  
and skills

Charitable  
giving

The issues identified in our materiality 
matrix have been grouped to create a list 
of nine material issues. Corresponding 
colours have been used to show how 
the issues have been grouped.

Customer service  
and quality 

Responsible  
sourcing

Governance and 
management

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Strategic report

Our stakeholders

Emerging stronger 
for our stakeholders

Stakeholders

Key issues from our materiality matrix

Our customers
Our customers

Our employees
Our employees

 • Affordability and supply of housing
 • Affordability and supply of housing
 • Air quality
 • Air quality
 • Biodiversity
 • Biodiversity
 • Build quality
 • Build quality
 • Climate change mitigation and adaptation (inc flood risk)
 • Climate change mitigation and adaptation (inc flood risk)
 • Customer service / satisfaction
 • Customer service / satisfaction

 • Access to skills
 • Access to skills
 • Employee engagement
 • Employee engagement
 • Ethics, culture, governance and transparency
 • Ethics, culture, governance and transparency
 • Health, safety and wellbeing
 • Health, safety and wellbeing
 • Inclusion and diversity
 • Inclusion and diversity

 • Placemaking, design and community infrastructure
 • Placemaking, design and community infrastructure
 • Sustainable homes and lifestyles
 • Sustainable homes and lifestyles
 • Sustainable transport
 • Sustainable transport
 • Fire safety
 • Fire safety

 • Labour relations
 • Labour relations

Our partners 
Our partners 

 • Charitable giving
 • Charitable giving
 • Climate change mitigation and adaptation 
 • Climate change mitigation and adaptation 
 • Ethical sourcing and human rights
 • Ethical sourcing and human rights
 • Health, safety and wellbeing 
 • Health, safety and wellbeing 
 • Land, planning, community engagement
 • Land, planning, community engagement

 • Innovation
 • Innovation
 • Sustainable materials
 • Sustainable materials

Our investors
Our investors

Our communities 
Our communities 

 • Climate change mitigation and adaptation 
 • Climate change mitigation and adaptation 
 • Customer service / satisfaction
 • Customer service / satisfaction
 • Employee engagement
 • Employee engagement
 • Ethics, culture, governance and transparency
 • Ethics, culture, governance and transparency
 • Health, safety and wellbeing
 • Health, safety and wellbeing
 • Inclusion and diversity
 • Inclusion and diversity
 • Affordability and supply of housing
 • Affordability and supply of housing
 • Air quality
 • Air quality
 • Biodiversity
 • Biodiversity
 • Charitable giving
 • Charitable giving
 • Choice of land (greenfield, brownfield)
 • Choice of land (greenfield, brownfield)
 • Climate change mitigation and adaptation (inc flood risk)
 • Climate change mitigation and adaptation (inc flood risk)

 • Innovation
 • Innovation
 • Taxation and remuneration policies
 • Taxation and remuneration policies

 • Health, safety and wellbeing
 • Health, safety and wellbeing
 • Land, planning, community engagement
 • Land, planning, community engagement
 • Placemaking, design and community infrastructure
 • Placemaking, design and community infrastructure
 • Site environmental and remediation
 • Site environmental and remediation
 • Sustainable homes and lifestyles
 • Sustainable homes and lifestyles
 • Sustainable transport
 • Sustainable transport

Section 172(1) Directors’ Duty

The Directors continue to have regard to the interests of the Company’s wider stakeholders, in accordance with s172 of the Companies Act. 
Details of how the Directors have fulfilled their duties can be found throughout the Strategic and Governance reports. The content below on 
stakeholder engagement and on pages 30 to 41 highlight key actions in this area. Further details on how the Directors’ duties are discharged and 
the oversight of these duties are included in the Governance section on pages 72-77.

How we engage

Actions and outcomes

Value created

We engage directly with customers at our developments, via our 
We engage directly with customers at our developments, via our 
customer portal (Touchpoint) and through social media.
customer portal (Touchpoint) and through social media.

We monitor customer views through focus groups, satisfaction surveys, 
We monitor customer views through focus groups, satisfaction surveys, 
Trustpilot reviews and post-occupancy research. 
Trustpilot reviews and post-occupancy research. 

In 2020, we surveyed customers on their attitudes to the environment.
In 2020, we surveyed customers on their attitudes to the environment.

Our CEO wrote to all customers upon closing and reopening of sites as 
Our CEO wrote to all customers upon closing and reopening of sites as 
well as to update them on subsequent changes throughout the pandemic.
well as to update them on subsequent changes throughout the pandemic.

We engage with our employees and gather feedback through meetings, 
We engage with our employees and gather feedback through meetings, 
appraisals, focus groups, employee surveys, our internal magazine and 
appraisals, focus groups, employee surveys, our internal magazine and 
newsletter, Company wide emails, and our national and regional 
newsletter, Company wide emails, and our national and regional 
employee forums. We encourage employees to share feedback and this 
employee forums. We encourage employees to share feedback and this 
can be sent directly to the Chief Executive via email.
can be sent directly to the Chief Executive via email.

Our updated induction now includes both pre- and post-start content to 
Our updated induction now includes both pre- and post-start content to 
help new employees quickly become familiar with how we work.
help new employees quickly become familiar with how we work.

In 2020, we completed a detailed review of the business which resulted 
In 2020, we completed a detailed review of the business which resulted 
in some areas of restructure. Throughout, we engaged with employees, 
in some areas of restructure. Throughout, we engaged with employees, 
encouraged them to feedback to senior management, including our 
encouraged them to feedback to senior management, including our 
CEO and, where appropriate, entered formal consultation and ensured 
CEO and, where appropriate, entered formal consultation and ensured 
that Employee Representatives were briefed.
that Employee Representatives were briefed.

We engage with our subcontractors and suppliers on a wide range of 
We engage with our subcontractors and suppliers on a wide range of 
matters and initiatives through meetings, workshops, working groups, 
matters and initiatives through meetings, workshops, working groups, 
engagement sessions and our membership of the Supply Chain 
engagement sessions and our membership of the Supply Chain 
Sustainability School.
Sustainability School.

Our engagement with our local and national charity partners is overseen 
Our engagement with our local and national charity partners is overseen 
by our Charity Committee.
by our Charity Committee.

We engage with local authorities and parish councils and councillors 
We engage with local authorities and parish councils and councillors 
and participate in the development of strategic frameworks, Local Plans 
and participate in the development of strategic frameworks, Local Plans 
and Neighbourhood Plans. We also interact with central Government 
and Neighbourhood Plans. We also interact with central Government 
including the MHCLG, Homes England, and the Department for the 
including the MHCLG, Homes England, and the Department for the 
Environment, Food & Rural Affairs, the Scottish and Welsh 
Environment, Food & Rural Affairs, the Scottish and Welsh 
Governments, to understand their priorities and share our views. We 
Governments, to understand their priorities and share our views. We 
engage directly and through trade associations such as the HBF.
engage directly and through trade associations such as the HBF.

We engage with investors throughout the year through results 
We engage with investors throughout the year through results 
presentations, meetings, roadshows, conferences, telephone and 
presentations, meetings, roadshows, conferences, telephone and 
video calls. We engage via our regulatory reporting including the Annual 
video calls. We engage via our regulatory reporting including the Annual 
Report and Accounts, our full year results, half year results, trading 
Report and Accounts, our full year results, half year results, trading 
updates and our Annual General Meeting.
updates and our Annual General Meeting.

When possible, we conduct visits to our sites and we participate in 
When possible, we conduct visits to our sites and we participate in 
benchmarks and disclosure initiatives.
benchmarks and disclosure initiatives.

92%
92%

(2019: 89%)
(2019: 89%)

8-week ‘would you 
8-week ‘would you 
recommend’ score
recommend’ score

9.4%
9.4%

(2019: 12.9%)
(2019: 12.9%)

voluntary employee 
voluntary employee 
turnover
turnover

12.3k
12.3k

(2019: 14.6k)
(2019: 14.6k)

operatives that we 
operatives that we 
provided work for
provided work for

 – Moved efficiently to online appointments 
 – Moved efficiently to online appointments 
through the pandemic to support our 
through the pandemic to support our 
customers
customers

 – 8-week ‘would you recommend’ score back up 
 – 8-week ‘would you recommend’ score back up 

to a five-star level
to a five-star level

 – In response to customer insights, updated 
 – In response to customer insights, updated 

standard house types to be rolled out in 2021
standard house types to be rolled out in 2021

 – Provided an NHS and care worker discount 
 – Provided an NHS and care worker discount 

scheme 
scheme 

 – Based on feedback, named in Glassdoor’s top 
 – Based on feedback, named in Glassdoor’s top 

10 companies for work life balance during 
10 companies for work life balance during 
COVID-19 and, for the fourth year running, in 
COVID-19 and, for the fourth year running, in 
Glassdoor’s top 50 UK employers for 2021 
Glassdoor’s top 50 UK employers for 2021 
 – Ran three pulse surveys to keep up to date with 
 – Ran three pulse surveys to keep up to date with 

our employee views and input with 98% of 
our employee views and input with 98% of 
furloughed employees feeling positive about the 
furloughed employees feeling positive about the 
support they received during the pandemic 
support they received during the pandemic 

 – Provided health and wellbeing support, 
 – Provided health and wellbeing support, 

information and educational resources with over 
information and educational resources with over 
2,000 employees attending health and wellbeing 
2,000 employees attending health and wellbeing 
masterclasses and ‘wellbeing in lockdown’ 
masterclasses and ‘wellbeing in lockdown’ 
sessions
sessions

 – Through the first national lockdown, we 
 – Through the first national lockdown, we 

supported our subcontractors through our Pay 
supported our subcontractors through our Pay 
It Forward scheme, as well as weekly updates 
It Forward scheme, as well as weekly updates 
to suppliers and subcontractors
to suppliers and subcontractors

 – We continued to progress planning through the 
 – We continued to progress planning through the 
shutdown period and were pleased to achieve 
shutdown period and were pleased to achieve 
the UK’s first significant planning permission 
the UK’s first significant planning permission 
remotely
remotely

 – Employees supported local communities by 
 – Employees supported local communities by 

donating, packing and delivering PPE to local 
donating, packing and delivering PPE to local 
NHS and care organisations
NHS and care organisations

 – Investors welcomed our structured 
 – Investors welcomed our structured 

communications programme to keep investors 
communications programme to keep investors 
updated on steps to manage and protect the 
updated on steps to manage and protect the 
business, and consideration for the health and 
business, and consideration for the health and 
safety of customers, employees and partners 
safety of customers, employees and partners 
through the pandemic
through the pandemic

 – Our Chairman conducted a virtual investor 
 – Our Chairman conducted a virtual investor 
roadshow which received positive feedback
roadshow which received positive feedback

c.£151m
c.£151m

(2019: nil)
(2019: nil)

final dividend
final dividend

We engage with local communities at every site, from planning and 
We engage with local communities at every site, from planning and 
throughout construction, including through meetings, exhibitions, 
throughout construction, including through meetings, exhibitions, 
workshops, newsletters, information boards, social media and our 
workshops, newsletters, information boards, social media and our 
website.
website.

We collaborate with non-governmental organisations (NGOs), academia 
We collaborate with non-governmental organisations (NGOs), academia 
and expert organisations to learn from their insights.
and expert organisations to learn from their insights.

 – Continued to run community meetings virtually 
 – Continued to run community meetings virtually 

during the pandemic 
during the pandemic 

 – Ran third internal placemaking competition 
 – Ran third internal placemaking competition 
 – We have signed up to the Construction 
 – We have signed up to the Construction 

Logistics and Community Safety initiative and 
Logistics and Community Safety initiative and 
committed to developing our traffic 
committed to developing our traffic 
management systems
management systems

£287m
£287m

(2019: £447m)
(2019: £447m)

contributions to local 
contributions to local 
communities, via 
communities, via 
planning obligations
planning obligations

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Strategic report

Emerging stronger for our stakeholders

Our customers

We want every customer to receive a 
great service and for every new home 
to meet our quality standards.

Material issues

Progress for 2020
 – Achieved an average quality score 
of 4.45 compared with an industry 
benchmark group average score 
of 4.32

 – Achieved a recommend score of 92% 

in the HBF 8-week survey which 
equates to a five-star rating 
 – Enhanced our digital offering to 
customers to complete their 
homebuying journey remotely, from 
registering their interest through to 
completion of purchase

 – Published a customer version of 
our Customer Quality Assurance 
document, so it is clearer for 
customers what they can expect 
from us

 – Customer research carried out into 
environmental issues, with over 
1,000 people taking part 

Priorities for 2021
 – Improve our 9-month customer 

satisfaction survey score

 – Roll out the new house type range 
across our regional businesses
 – Maintain our five-star customer 

satisfaction rating

 – £125 million in funding to support fire 

safety improvement works for 
leaseholders in Taylor Wimpey 
apartment buildings, including those 
below 18 metres, built over the last 20 
years, to ensure they meet current 
RICS EWS1 guidance

 Read more on pages 20 and 21

 Read more on pages 22 and 23

Our customer proposition is closely tied to our 
purpose and centres on delivering great homes 
and thriving communities consistently. Our 
customers can trust us to do the right thing.

Fire safety provision
Background
The safety of our customers is of paramount 
importance and we have always been guided by 
this principle. Following the tragic fire at Grenfell 
Tower, Taylor Wimpey moved quickly to identify 
where action was needed to remove ACM 
cladding on legacy high rise apartment buildings, 
even though the buildings concerned met the 
requirements of building regulations at the time 
construction was approved. We announced 
a £40 million provision to cover the cost of 
removing and replacing ACM cladding on those 
buildings, and to date we have completed work 
on 12 out of 19 of the apartment buildings 
identified in this review. 

Over the past three years there have been 
multiple updates to regulation and advice on 
implementation, and the number of buildings 
and scope of issues under review has widened 
materially, to include apartment buildings below 
18 metres and those with other forms of 
cladding. Many leaseholders have been left 
with unreasonably large bills to ensure their 
properties are safe and in line with post-Grenfell 
fire safety standards.

Latest RICS EWS1 Guidance
In January 2021, the Royal Institution of 
Chartered Surveyors (RICS) issued proposed 
guidance for public consultation to improve 
consistency in EWS1 (External Wall Fire Review) 
requests. This consultation clarified the 
circumstances in which an EWS1 form 
is required. 

The UK Government announcement on 10 
February 2021 endorsed this updated guidance, 
which has made fire safety improvement 
requirements clearer and enabled us to focus on 
resolving issues for leaseholders using EWS1 
forms as an independent framework. Whilst we 
await a further update from RICS, we believe 
that it is right to provide as much clarity as 
possible for customers at this point.

Provision scope
As a result of this clarified guidance, we have 
announced an additional £125 million provision, 
to be booked in 2021, to fund fire safety 
improvement works for leaseholders in 
Taylor Wimpey apartment buildings constructed 
over the last 20 years. We will provide funding 
to make apartment buildings safe and 
mortgageable in line with the latest RICS 
EWS1 guidance. 

For buildings we own, Taylor Wimpey will both 
fund and oversee the improvement of apartment 
buildings, regardless of eligibility for the UK 
Government Building Safety Fund, including 
apartment buildings below 18 metres. If 
Taylor Wimpey no longer owns the building and 
it is not eligible for the Building Safety Fund, or 
similar support that may be announced in the 
future, where a freeholder produces a fair and 
proportionate plan for fire safety improvement 
works following EWS1 assessment, we will 
contribute funding to assist freeholders in 
bringing those buildings up to the standards 
required by EWS1 assessment.

We have identified 232 apartment buildings 
that may require fire safety works under 
EWS1 requirements. 

We expect building owners to contact 
Taylor Wimpey following completion of the 
required EWS1 assessment on the relevant 
buildings they own. If the apartment building is 
eligible for the UK Government’s Building Safety 
Fund, we would expect building owners to apply 
for this funding, which is expected to be partly 
funded by an Industry levy.

This provision will be reflected as a non-adjusting 
post balance sheet event, disclosed as such 
in the 2020 accounts, and the provision will 
be booked in the 2021 accounts as an 
exceptional charge.

Ground Rent Review Assistance Scheme 
During 2007-2011, ten-year doubling ground rent 
clauses were generally included in customer leases 
on some of our developments. We ceased using 
such clauses on new developments from January 
2012 onwards. In April 2017, following a detailed 
review, we launched a voluntary Ground Rent 
Review Assistance Scheme (GRRAS) to help 
affected customers. Under GRRAS, Taylor Wimpey 
covers the cost of converting our customers’ lease 
terms into an industry standard RPI-based lease, 
comparable to that used in the majority of 
residential leases in the UK. 

GRRAS is available to all of our customers and also 
to subsequent purchasers on those developments 
where we still own the freehold.

We have reached agreement with freeholders 
representing 99% of the leases concerned, with the 
other 1% in negotiations. All of our customers that 
currently have the option of converting their ten-year 
doubling lease to an RPI-based structure have been 
contacted in connection with this matter.

The CMA’s investigation into leasehold remains 
open and we understand that the CMA will continue 
to proceed with its investigation. We will continue to 
cooperate with the CMA and will formally respond 
to the CMA at the appropriate point in its process.

May

Supporting  
NHS and care 
workers

In May we announced a discount 
scheme for NHS and care workers, as a 
thank you for their heroic efforts during 
the COVID-19 pandemic. The scheme, 
which ran between May and December, 
offered care workers a special 5% 
discount off the purchase price of a new 
home. We are pleased that over 3,000 
NHS and care workers used the scheme, 
saving a combined c.£46 million on 
reservations made in the year. 

We were fortunate 
enough to qualify for 
Taylor Wimpey’s Care 
Worker Discount, 
which has taken some 
of the pressure off 
saving money to pay 
for the optional extras 
that we wanted in our 
new home.”

Taylor Wimpey customer

March

April

July

August

Communicating with our 
customers

Increased communications with our 
customers throughout the pandemic 
ensured they were kept updated, 
starting with the closure of sales 
centres and construction sites. 

Moving our sales online

Safe customer service

Dynamics

An enhanced digital offering, 
including remote appointments and 
video tours allowed customers to 
complete their entire homebuying 
journey remotely while our sales 
centres were closed.

Created a video for customers to 
clearly show the safety protocols 
we have in place for when our 
teams visit customers’ homes.

Launched trials of our new 
customer relationship 
management system, Dynamics, 
in two regional businesses.

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Strategic report

Emerging stronger for our stakeholders continued

Customer satisfaction 
We are pleased to have achieved a 5-star rating 
in the year and a score of 92% for the year 
ending September 2020, as measured by the 
Home Builders Federation survey reflecting 
customer satisfaction becoming embedded into 
the way we work. We are particularly pleased to 
have improved customer service during the 
lockdown. We acknowledge that we do not 
always get it right for our customers and 
sometimes fall short of our targeted standards. 
Where this is the case, we remain committed to 
working closely with our customers to put this 
right and learn from our mistakes. We encourage 
customers to leave reviews on Trustpilot. At the 
end of 2020, with over 4,500 reviews, we had 
a 4 out of 5 star rating (end of 2019: 4 out of 5) 
with a trust score of 4 out of 5 (2019: 3.9 out 
of 5).

We are supportive of Government plans to 
introduce an independent ombudsman service 
for the new build sector. We expect this to be 
introduced in 2021 and we will sign up to its 
code of conduct. We have been working with 
the HBF and others in our industry to align to the 
expected new requirements in areas such as 
complaints handling and customer rights to 
pre-inspection of new properties. 

Greener living 
We conducted research with over 1,000 
consumers around the UK in 2020 to explore 
attitudes to the environment and sustainable 
living. Our research shows that environmental 
issues are becoming increasingly important.

NHS and care workers discount scheme 
In May we announced a discount scheme for 
NHS and care workers, as a thank you for their 
heroic efforts during the COVID-19 pandemic. 
The scheme, which ran between May and 
December offered NHS and care workers a 
special 5% discount off the purchase price of a 
new home. We are pleased that over 3,000 NHS 
and care workers used the scheme, saving a 
combined c.£46 million on reservations made in 
the year. 

New house type range
We worked with architects to update our 
standard house types which we will start using 
in 2021. These have been designed to reflect 
four years of customer insights. The standard 
designs with fewer house types also provide a 
number of operational and procurement benefits 
that will help ensure quality and consistency. 
However, we have not reduced the specification 
of our homes.

The new range incorporates more open plan 
living, more natural light and improved storage, 
reflecting customer feedback and the results of 
our research and development. Our new house 
types include more flexible living with adaptable 
work study spaces, with at least one study area 
per home that will make it easier for customers 
to work and study from home and help reduce 
their travel footprint. 

Build quality 
Since the introduction of the measure, we have 
led the volume housebuilders in build quality 
as measured by the NHBC CQR score, which 
measures build quality at key build stages. 
In 2020, we scored an average of 4.45 (2019: 
4.13) from a possible score of six, once again 
the highest score for a volume housebuilder. 
This compares with an industry benchmark 
group average score of 4.32. We are fifth 
nationally when ranked against all housebuilders 
that have more than 100 build stages (which 
excludes self build and very small 
housebuilders).

We aim to improve this further by ensuring our 
quality assurance processes are embedded 
at every stage of build. 

Our Consistent Quality Approach (CQA) 
guidelines ensure our Site Managers, 
subcontractors, production and customer 
service teams all have a consistent 
understanding of the finishing standards  

we expect on all Taylor Wimpey homes. We are 
developing specific guidance within the CQA 
for the different trades working on our sites that 
will form part of our framework agreements with 
contractors in the future. In 2020, we published 
a customer version, so it is clearer for customers 
what they can expect from us.

Build quality on site is overseen by our UK Head 
of Production who works closely with our 
Customer Director. Progress is reviewed monthly 
by our Group Management Team. We agree a 
quality improvement plan for any sites not meeting 
our standards and work with commercial and 
production teams to implement improvements. 

Getting things right first time also reduces costs 
and is important from an environmental 
perspective as fewer mistakes mean less waste, 
fewer deliveries to site and homes perform to 
the energy-efficiency standards we expect. 

Customer insight and communication 
In 2020 we designed and piloted a new 
customer relationship management system 
using Microsoft Dynamics software. This will be 
rolled out across our business in 2021 and will 
build on the progress we have made in digital 
communications with our customers over the 
past few years. As well as the customer service 
and efficiency benefits of better, more targeted 
communication, we expect the system to 
provide better insight led decision making, 
enhancing revenue and margin. The system will 
bring customer service benefits such as real time 
online issue resolution, delivering greater visibility 
and faster responses. Operationally, there are a 
number of benefits, for example, the system will 
enable end to end workflows for legal processes, 
with online notifications and approvals ensuring 
customers, solicitors and our legal teams are 
aligned, helping to reduce time to completion.

We want customers to receive clear information 
and prompt service throughout the homebuying 
process. During the year, and mindful of the 
uncertainty and impact on our customers and 
their house moves, we increased the level of 
communication, with our CEO writing to all 
customers upon closing and reopening of sites 
and throughout the subsequent changes. We 
also ensured that throughout the lockdown, we 
retained a core sales presence to communicate 
with customers and who were on hand, digitally, 
to answer any questions.

New house 
type range

Our new standard house types have 
been designed to reflect four years of 
customer insights. The range includes a 
reduced number of house types which 
will provide operational and procurement 
benefits and help improve quality and 
consistency for our customers. 

The new range incorporates more open 
plan living, more natural light and 
improved storage, reflecting customer 
feedback and the results of our R&D. The 
house types also offer more flexible living 
with adaptable work study spaces and at 
least one study area per home, which will 
make it easier for our customers to work 
and study from home and reduce their 
travel footprint. 

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Strategic report

Emerging stronger for our stakeholders continued

Our employees

We want to be known as the employer 
of choice in our sector and beyond, 
recruiting a diverse workforce and 
offering industry-leading development 
opportunities. 

Material issues

Progress for 2020
 – Named in the Glassdoor top 50 places 

to work for the fourth year running
 – Many of our employees have stepped 
forward to volunteer for the NHS and 
support local communities and charities
 – Launched our new Code of Conduct 
 – Once again recognised in the NHBC 
Pride in the Job Awards, achieving a 
total of 53 Quality Awards (2019: 66), 
19 Seal of Excellence Awards (2019: 
16) and two Regional Awards in 2020 
(2019: two) 

 – Launched our updated two part 
induction process ‘Laying the 
Foundations’ including content on our 
commitment to customers, and 
diversity and inclusion

 – Introduced new measures to support 
our colleagues’ health and wellbeing 
throughout the pandemic

 – Retained commitment to equality of 

opportunity in all employment practices

 – 92% of employees agreed that their 

Line Manager values different 
perspectives, beliefs, values and 
abilities

Priorities for 2021
 – Launch our updated Equality, Diversity 

and Inclusion policy, Maternity, 
Paternity and Adoption Leave policy, 
and first Menopause policy

 – Remain committed to equality of 

opportunity in all of our employment 
practices, policies and procedures 
across the business

 – Introduce reverse mentoring with 

LGBTQ+ colleagues
 Read more on pages 20 and 21

 Read more on pages 24 and 25

Link to SDGs

During 2020 we have continued to implement 
our people strategy while adapting how we work 
in response to the pandemic. 

Health and safety
Health and safety is a shared responsibility and 
always comes first at Taylor Wimpey. Whilst cost 
and process simplification is a key priority for our 
business in 2021, health and safety is not an area 
that we are prepared to compromise on. Building 
sites are, by their very nature, dangerous and so 
we do everything we possibly can to minimise 
those risks. We embed a safety culture through 
training, awareness and visible health and safety 
leadership. We are pleased that our Annual Injury 
Incidence Rate (AIIR) has reduced further to 151 in 
2020 (2019: 156) and our AIIR for reportable 
injuries per 100,000 employees and contractors 
remains well below both the HBF Home Builder 
Average and Health and Safety Executive 
Construction Industry Average, but we will continue 
to seek to improve this. Our AIIR for major injuries 
per 100,000 employees and contractors was 58 in 
2020 (2019: 44). There were no health and safety 
prosecutions or improvement notices in 2020. 

Our Health, Safety and Environmental (HSE) 
Management System covers all business activities, 
and we have specific HSE plans for every site. 

Our culture and people
We aim to create a strong, positive work culture at 
Taylor Wimpey, guided by our purpose and 
values. Our updated Code of Conduct was 
launched in 2020, setting out the high standards 
of integrity and conduct we expect. Our culture 
makes us stand out and we aspire to be the 
employer of choice in our sector, offering a unique 
and valued employee experience, and something 
different to the rest of the industry. We were 
pleased to have been named in the top 50 places 
to work in the UK for 2021, by Glassdoor, as 
voted for by employees, for the fourth consecutive 
year and in the top 10 companies for work-life 
balance during the pandemic.

We are very proud of the efforts of our teams 
through this testing time. Many of our employees 
have stepped forward to volunteer for the NHS 
and support local communities and charities. 

During 2020, we directly employed, on average, 
5,948 people across the UK (2019: 5,796) 
and provided opportunities for, on average, a 
further 12.3k operatives on our sites (2019: 
14.6k). Our voluntary employee turnover rate 
remained low at 9.4% (2019: 12.9%). 

In 2020, we undertook a detailed review of our 
organisational and cost structure to ensure that 
we continue to operate efficiently in a changing 
market. More information can be found on pages 

9 to 11. Throughout this time we continued 
to engage with employees and remained 
committed to ensuring everyone was treated fairly 
and with respect. 

Skills and development
With a well known shortage of skills, we have taken 
a proactive approach to our early talent 
programmes and direct labour model. We have 
reviewed this in line with our cost and efficiency 
approach. We have a strong talent pipeline 
balanced with an efficient engine room. We 
currently directly employ 1,038 key trades including 
apprentices (2019: 1,169). Entry level positions 
make up around 14% of our total workforce (2019: 
16%). 

We provide a wide range of training focusing 
on three areas: management and leadership; 
personal development skills and technical knowledge; 
and capabilities. The pandemic provided an 
opportunity to change how we deliver training, using 
technology and new formats to reach more people 
and introducing more bite size content. Over 2,500 
employees attended online masterclasses and over 
4,000 viewed our how-to videos during 2020. 

Our technical academies cover production, sales 
and customer service providing structured career 
and skills development, and enable employees to 
gain a formal qualification. Over 1,500 employees 
have enrolled on or completed academy courses. 

Building a diverse workforce 
Diversity and inclusion (D&I) is a key area we want 
to actively improve. This will enable us to better 
understand our customer base, widen our potential 
talent pool and makes for productive and 
effective teams. 

Our D&I Steering Committee is chaired by a 
member of our GMT. Each regional business has a 
Diversity Champion who works with the Managing 
Director to develop and deliver a local D&I action 
plan. All new employees are required to complete 
our online Diversity & Inclusion e-learning and it is 
mandatory for senior leaders to complete Open 
Minds unconscious bias training.

The Company is committed to ensuring that people 
with disabilities are treated fairly, supported and 
encouraged to apply for employment and to 
progress and receive training once employed. 
Working with key partners, we hope to increase 
permanent and secondment opportunities for people 
with disabilities.

We released our 2021 Gender Pay Gap Report 
which showed a negative gender pay gap of -6%, 
meaning that females received more pay than males 
at our snapshot date of 5 April 2020, though the 
data was impacted by employees on furlough.

Overall we have a gender mix of 70% male and 30% female 
across the Company. As at 31 December 2020, the Board 
is 50% female and GMT is 40%. We are making some 
progress increasing diversity in recruitment. For example, 
for our management trainee programme we reached 36% 
women and 14% black, Asian and minority ethnic (BAME) 
among new recruits. Among graduate recruits 55% were 
women and 9% were BAME. 

We ran our second D&I conference virtually in 
2020 with over 110 attendees including our D&I 
Champions, Managing Directors and Divisional Chairs. 
This reviewed our progress to date, our plans for the year 
ahead and included a panel discussion on Black Lives 
Matter and how Taylor Wimpey can be a consciously 
anti-racist organisation. We began a Reverse Mentoring 
pilot for eight senior leaders who were partnered with 
BAME employees. 

We retained our commitment in 2020 to equality of 
opportunity in all of our employment practices, policies 
and procedures across the business. In 2021, we will be 
launching our new Equality, Diversity and Inclusion policy 
and remain committed to equality.

Supporting employees during the pandemic
During the pandemic, we introduced new measures to 
support colleagues to look after themselves whether they 
remained at work, were on furlough or working from home. 
This included a free digital GP service for all employees. We 
also provided wellbeing training for line managers to help 
them support staff working remotely and launched 
wellbeing coaching sessions covering topics such as 
work-life balance, healthy lifestyles and goal setting.

We supported our colleagues on furlough with their 
full base pay and implemented revised remuneration 
arrangements for colleagues who usually receive high 
levels of variable pay, such as sales staff. Colleagues who 
were not furloughed through the lockdown were given 
extra time off in-lieu to make up for their work during the 
crisis. We also extended emergency leave and introduced 
special leave for those unable to work their full hours, for 
example due to family commitments. We were able to 
emerge from the shutdown in a strong financial position 
and paid back all of the funds we received through the 
Government’s Job Retention Scheme. 

The Board took a voluntary 30% cut in salary and pension 
during the early stages of the COVID-19 pandemic in April 
until the end of July, when our sites, which reopened in 
May, returned to more normal levels of production.

We are proud of how committed our employees are to 
the long term success of the Company and we strive to 
listen and engage with all employees. During 2020 we ran 
three ‘pulse’ surveys which were designed to provide 
a temperature check on employees’ engagement on 
key topics.

2020

National 
Employee 
Forum

Our National Employee Forum (NEF) 
continues to meet regularly, with three 
meetings held in 2020 chaired by a senior 
leader. In 2020, the Chair of 
the Remuneration Committee was 
appointed the Board’s NEF Champion 
and now attends NEF meetings and feeds 
back to the Board. Our Chairman Irene 
Dorner also attended the NEF in 2020.

Following the success of the NEF, Local 
Employee Forums will be formed in 2021 
to facilitate two-way communication and 
collective consultation at a local level. 

Read more in corporate governance on 
page 76

91% of employees 
feel they can share 
their thoughts and 
give honest feedback 
to management.

Pulse employee survey, June 
2020

March

April

May

July

Regular and open communication 

Learning and development

New careers site

Diversity and inclusion

Employees received regular 
communications from the outset of 
the pandemic, including updates from 
our CEO on key business decisions, 
Q&A sessions and a dedicated email 
address for employees to share their 
views and ideas with management.

A series of masterclasses which 
took place between April and 
June covered a range of topics 
and proved popular with 
employees across the business, 
with over 2,500 attendees.

As part of the redevelopment of 
the Company’s website, we 
re-launched the careers section, 
making it easier for candidates to 
learn about the culture and 
explore career opportunities at 
Taylor Wimpey.

Our second D&I conference was 
held virtually with over 110 
attendees and covered a range of 
topics including remote and flexible 
working and the Company’s 
Reverse Mentoring scheme.

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Strategic report

Emerging stronger for our stakeholders continued

Our partners

Our partnerships are very important 
to us and we take that responsibility 
seriously. We strongly believe that 
the best partnerships are fair and 
mutually beneficial. 

Material issues

Progress for 2020
 – Launched the Taylor Wimpey Pay It 
Forward Scheme for subcontractors 

 – Provided clear and regular 

communications for our suppliers and 
subcontractors during the pandemic

 – Our colleagues raised over £70k 
for charity by taking part in the 
Taylor Wimpey Isolation Charity 
Challenge

 – Introduced a COVID-19 Code of 

Conduct to keep our partners safe 
on site

Priorities for 2021
 – Continue to develop on site training, 
competency and site-based audit 
programme in collaboration with our 
supply chain to have full nationwide 
coverage by spring 2021

 – Integrate sustainability compliance into 
the tender process for central suppliers

 – Hold our Taylor Wimpey Challenge 

and participate in the Housebuilders 
Challenge event, COVID-19 
restrictions permitting

 Read more on page 21

Link to SDGs 

Supporting subcontractors in the pandemic
During the first stages of the COVID-19 
pandemic we introduced our ‘Taylor Wimpey 
Pay It Forward Scheme’, providing advance 
payments for future work done by 
subcontractors where we have a long-term 
relationship. This was aimed at self-employed 
individuals who either did not benefit from the 
Government’s Self-employment Income Support 
Scheme or may have experienced significant 
hardship before that scheme started to make 

payments. This helped us to maintain strong 
links with our subcontractors and quickly begin 
working with them again once the crisis eased. 
We also made our employee helpline available so 
subcontractors could get support and guidance 
on a range of topics including finances, 
budgeting, stress and anxiety, or use our mental 
health and wellbeing app.

Supply chain 
We want to work in collaboration with our supply 
chain to deliver greater quality and efficiency, 
with national agreements a key tool to optimise 
our purchasing power. Collaboration brings 
benefits and the potential for cost savings for 
both Taylor Wimpey but also our suppliers. This 
includes increasing efficiency by reducing stock 
items and improving visibility on programming for 
material demands.

We continue to work to improve our relationships 
with our supply chain, both in procurement and 
via Taylor Wimpey Logistics, to deliver solutions to 
build quality and efficiency issues on an ongoing 
basis. Taylor Wimpey Logistics plays an important 
part in our supply chain management, providing 
us with an alternative route to delivery and aiding 
efficiency with the preparation of ‘just in time’ build 
packs for each stage of the build process. 

We have been reviewing how we train people by 
leveraging technology, firstly with online supplier 
masterclasses hosted by our Supply Chain 
partners throughout 2020, and by launching a 
Nationwide Supplier Training programme with 
site and installation teams to provide expert 
supplier knowledge and information to the 
workforce. We have engaged with our 
incumbent suppliers to develop a focused 
on-site training, competency and site-based 
audit programme for site teams, direct trades 
and subcontractors, that will be delivered by the 
suppliers’ technical representatives supporting 
‘right first time’ and improving quality which 
enables us to provide a better-quality customer 
experience. We will continue to develop this 
platform in collaboration with our supply chain to 
have full nationwide coverage by spring 2021. 

Charity partnerships 
During 2020, we continued our partnership with 
our national charities as well as local charity 
partners across the UK albeit meetings were 
held virtually this year. The Charity Committee 
oversees and prioritises our national charity 
donations and includes a variety of employees 
across the business. Our six national charities 
are the Youth Adventure Trust, End Youth 
Homelessness, Crisis, CRASH, St Mungo’s and 

Foundations Independent Living Trust. When the 
COVID-19 crisis hit we contacted our charity 
partners to understand how it was affecting 
them and ask how we could best support them. 

In total, during 2020, we donated and fundraised 
over £668,000 for registered charities (2019: 
over £1.1 million). We held a number of virtual 
fundraising challenges and made donations to 
support our charity partners through this difficult 
year. This included a company-wide Isolation 
Challenge that raised over £70,000. The money 
was shared between NHS charities, Crisis and 
Childline. More information about our charity 
partnerships and local sponsorships can be 
found within our Sustainability Report. 

When the pandemic struck the UK in early 2020, 
our colleagues across the business got involved 
to support those affected in their local 
communities. We donated our surplus supplies 
of PPE to local NHS and care organisations, 
which were packed and delivered by employees. 
Taylor Wimpey Logistics also used its supplier 
contacts to purchase additional PPE for 
hospitals and care homes. In total we were able 
to buy and deliver 150,000 aprons, 75,000 pairs 
of gloves and 150,000 masks to over 50 care 
homes and hospitals.

Local Planning Authorities 
We aim to work constructively with planning 
authorities to agree the details of our planning 
obligations for each development, including 
affordable housing, local infrastructure 
and facilities. 

We use the results of our community 
engagement to help us develop planning 
proposals that are financially viable and meet 
local needs. Each planning application integrates 
a clear development plan, enabling planning 
authorities to monitor progress. As at 31 
December 2020, we were building on 96% of 
sites with implementable planning.

Working with local and central Government 
We engage with local authorities, parish 
councils, Homes England, the Greater London 
Authority (GLA), the MHCLG and other public 
sector organisations to understand their priorities 
and share our views. 

As well as site-specific engagement, we 
participate in the development of strategic 
frameworks, Local Plans and Neighbourhood 
Plans, which consider broader development 
needs and enable local people to shape new 
developments in their area.

We engage with central Government on issues 
relating to planning and sustainability. In 2020, this 
included: the Planning for the Future White Paper, 
COVID-19 impact on the planning system, Building a 
Safer Future, and the Future Homes Standard. More 
information is included in our Sustainability report. 

We engage with Government through our 
membership of industry organisations such as 
the HBF and the British Property Federation. 

We are members of five Homes England regional 
Delivery Partner Panels. 

Working with suppliers on HSE
We work closely with suppliers and subcontractors 
on safety. Our approach includes risk assessment 
and vetting procedures to confirm that all 
subcontractors have the right knowledge, skills, 
resources and experience to manage health and 
safety to our standards. Our ‘Operative’s Journey’ 
process includes our HSE site induction, regular 
poster campaigns and site safe briefings and we 
have HSE site support teams that participate in 
monitoring and improving site safety.

Our Supply Chain Policy and Supplier Code of 
Conduct summarise our supplier standards for 
safety, quality, ethics, human rights and the 
environment. In 2020, we established a Sustainable 
Procurement Working Group to further develop 
our approach to engaging suppliers on 
sustainability issues. 

Human rights and modern slavery
We respect the human rights of our employees, 
workers in our supply chain, customers, people in 
the communities in which we operate and others 
affected by our business activities. We are guided 
in our approach by international standards such 
as the United Nations’ Universal Declaration of 
Human Rights and the European Convention on 
Human Rights. 

We respect the rights of our employees and those 
working on our behalf, including the rights to 
freedom of assembly and association and non-
discrimination. Our work on issues such as health, 
safety, diversity and the environment supports our 
commitment to uphold human rights. 

We do not tolerate any form of slavery, forced 
labour, child labour or human trafficking in our 
business or supply chain. We have established our 
Modern Slavery Act multidisciplinary working party, 
to oversee our approach to due diligence and our 
work with suppliers to reduce modern slavery risks. 

More information is available in our Modern Slavery 
Act Statement. 

April

Pay it Forward 

The Taylor Wimpey Pay it Forward 
Scheme offered support to self-employed 
subcontractors who lost income during 
the lockdown. 

As well as providing support for trusted 
subcontractors, the scheme also helped 
the Company to maintain strong 
relationships with trusted partners and 
ensured we were able to swiftly re-
mobilise our construction sites with 
sufficient resource and support.

It’s not a ‘them’ 
and ‘us’ culture 
with subcontractor 
relationships, but 
very much a team 
approach to achieve 
the best possible 
outcomes, at all times.”

Contractor

April

May

June

July

Open and honest communications

Communications from a Group and 
regional level, including weekly calls 
with suppliers and subcontractors 
ensured our partners were kept up 
to date with key messages, including 
our re-mobilisation strategy and new 
ways of working.

Taylor Wimpey Isolation 
Challenge

A Company-wide isolation activity 
challenge raised over £70,000 for 
charity. The money was shared 
between NHS Charities Together, 
Crisis and Childline.

Engaging our suppliers

Working with Government

A Sustainable Procurement 
Working Group was established 
to further develop our approach to 
engaging suppliers on 
sustainability issues.

We engaged with local and central 
Government on issues relating to 
planning and sustainability, including 
the Planning for the Future White 
Paper, the Future Homes Standard 
and Building a safer future.

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Strategic report

Emerging stronger for our stakeholders continued

Our investors

Our focus has been to protect the 
business in the short term while 
ensuring we position ourselves to 
take advantage of opportunities 
which will strengthen the business 
for the future and increase 
shareholder returns. 

Material issues

Progress for 2020
 – Successfully completed an equity raise 
of £510 million by issuing new shares 
in order to take advantage of attractive 
opportunities in the land market
 – Made progress in aligning with the 

SASB disclosure framework and will 
disclose our performance against 
most of the criteria identified for our 
sector in our Sustainability Report for 
the first time this year

 – Completed a detailed review of our 
organisational and cost structure 
which will result in annualised savings 
from 2021 

 – Included in Standard & Poor’s 
Sustainability Yearbook 2021 

Priorities for 2021
 – Implement our new environmental 

strategy 

 – Deliver annualised savings of c.£16 
million from 2021 as a result of 
organisational and cost restructure 
(with the costs to achieve these of £12 
million incurred in 2020)

 – Make progress towards our medium 

term operating profit margin of 
c.21-22%

 – Move towards integrated reporting 
supported by an ESG Addendum, 
reflecting the Company’s increased 
focus on ESG

 Read more on page 21

 Read more on pages 24 and 25

 Read more about our investment case 
on pages 16 and 17

We run our business for the long term and so 
sustainability in the widest sense has been always 
been a key underpin to our culture and way of 
doing business. The Group has a robust balance 
sheet and a growing high-quality landbank, which 
will enable us to grow the business whilst 
generating compelling returns.

Our primary performance focus is on returning 
the business to c.21-22% operating profit margin 
and we continue to target a number of areas to 
achieve this; focused on cost, process 
simplification and enhancing the core drivers of 
value for our business. In November 2020, we 
announced that we had undertaken a detailed 
review of our organisational and cost structure in 
addition to cost reduction and management 
programmes already in place. We have delivered 
the planned savings outlined in November 2020, 
which will be realised from the beginning of 2021. 
These changes will not affect the ability of the 
business to generate future growth or to deliver a 
high-quality product and service to our 
customers. 

Ordinary Dividend Policy 
Our Ordinary Dividend Policy is to pay out to 
shareholders approximately 7.5% of net assets, 
which will be at least £250 million per annum, paid 
in two equal instalments in May and November.

We propose to resume ordinary dividend 
payments in May 2021, starting with the 2020 
final dividend payment of 4.14 pence per share 
equating to c.£151 million, subject to shareholder 
approval at the AGM.

This means that, in the 2021 calendar year, we 
intend to return c.£301 million in cash (c.8.28 
pence per share) via the payment of the 2020 final 
dividend in May subject to shareholder approval 
and the 2021 interim dividend in November.

Approach to return of excess capital
As we look forward, our intention remains to return 
cash generated by the business in excess of that 
needed by the Group to fund land investment, all 
working capital, taxation and other cash 
requirements of the business, and once the 
ordinary dividend has been met.

We continued to prioritise opening new outlets 
throughout 2020 and remain focused on 
developing our new land acquisitions through 
the planning system and opening new 
outlets efficiently. 

More information on guidance for 2021 can be 
found on page 17.

Equity raise 
Our focus has been to protect the business in the 
short term while ensuring we position ourselves 
to take advantage of opportunities which will 
strengthen the business for the future and 
increase shareholder returns. This includes 
significant investment in land, given the short term 
opportunity, and investing in and opening new 
sales outlets, which we expect to continue to 
grow in the medium term. 

On 17 June 2020 we announced an opportunity-
led equity raise where we raised net proceeds of 
£510 million to take advantage of near term 
opportunities. These investments, which are 
continuing to meet our returns criteria, will 
support sustainable future growth and deliver 
long term value to shareholders. More information 
can be found on pages 12 to 13.

Shareholder returns 
It continues to be our aim to provide a reliable 
income stream to our shareholders, throughout 
the cycle, including during a ‘normal downturn’.

We are not proposing to return excess capital in 
2021. We will review the level of excess capital 
and potential return in respect of 2021 at the time 
of the 2021 full year results in February 2022, for 
payment in 2022. 

This represents a shorter period between 
proposing and distributing excess capital returns 
and we expect to continue with this timing 
going forward.

The method of returning excess capital, either by 
way of special dividend or share buyback, will be 
considered at the appropriate time.

Approach to ESG
We maintain a dialogue with investors on our 
approach to managing environmental, social and 
governance risks, including implementing the 
recommendations of the Task Force on Climate-
related Financial Disclosures. More information can 
be found on page 44. We are also disclosing our 
performance against the criteria identified for our 
sector by the Sustainability Accounting Standards 
Board, in our Sustainability Report for the first time 
this year. More detail on our approach to ESG risks 
is included in the risk section and our Sustainability 
Report. 

Reflecting the importance of ESG issues, we are 
moving towards integrated reporting. We have 
increased disclosure of ESG topics in our Annual 

Report and Accounts this year. In 2022, our goal 
is to publish an integrated report supported by our 
sustainability web pages and an ESG Addendum for 
social and environmental performance data.

We are a constituent of the Dow Jones Sustainability 
Europe Index and the FTSE4Good Index series, the 
leading responsible investment indices. 

We participate in the CDP Climate report and 
received a score of B in 2020 (2019: B) and in CDP 
Water, scoring B (2019: B). We also participate in 
CDP Forests, disclosing our approach to timber 
sourcing and received a B rating in 2020 (2019: C). 
We received a Supplier Engagement rating of A- from 
CDP for our approach to engaging suppliers on 
climate change. 

We are a member of Next Generation, a rigorous and 
detailed sustainability performance benchmark of the 
UK’s largest homebuilders, and were awarded silver 
in 2020. 

Research and development
Our R&D initiatives span our Supply Chain, HSE, 
Design and Production and the Sustainability 
functions and are responsible for introducing 
technology advancements and process efficiencies 
that improve quality and operational delivery and 
seek to add value through continuous improvement. 

In 2020, the focus was on quality improvements 
and regulatory changes such as the impacts of the 
Future Homes Standard. We committed to funding a 
PhD with the University of Birmingham to investigate 
cost-effective scalable construction solutions and 
strategies to overcome overheating and improve the 
indoor environmental quality of future new homes as 
the regulatory changes drive increased thermal 
efficiency and air tightness.

Throughout the year we worked with universities and 
experts to explore the impacts of future regulatory 
requirements to design, specification, and health and 
wellbeing in new homes. The R&D teams are 
currently trialling a range of energy efficient and low 
carbon technologies including energy efficient lintels, 
Wastewater Heat Recovery, and Flue Gas Heat 
Recovery systems. This will help us to meet our 
climate change targets and comply with expected 
changes to building regulations.

We continually assess modern methods of 
construction (MMC) trialling those that meet 
regulations, deliver quality, are safe and comfortable 
for our customers and can deliver at scale with a 
robust and reliable supply chain. In the short to 
medium term, combining traditional construction 
with panellised MMC components and panellised 
construction such as Timber Frame will continue to 
fuel practical innovation.

2021

Engaging with 
our investors on 
sustainability

A major investor engaged with us over 
our approach to sustainability reporting. 
The investor wanted to see reporting in 
line with the Task Force on Climate-
related Financial Disclosures (TCFD) and 
the Sustainability Accounting Standards 
Board (SASB) metrics.

We continue to align our climate reporting 
to the recommendations of the Task 
Force on Climate-related Financial 
Disclosures (TCFD) but had not 
previously formally reported against 
SASB standards.

Management requested a review, led by 
our Director of Sustainability, to establish 
our ability to report against SASB 
requirements and establish the processes 
necessary for data collection.

We also engaged directly with SASB to 
ensure we correctly understood its 
requirements and are now reporting 
against the majority of its disclosure 
criteria for our sector in our 2020 
Sustainability Report and will work to 
further improve our alignment over time.

Read more in our 2020  
Sustainability Report

March

June

October

November

Cash preservation

Equity raise

Chairman’s roadshow

Organisational review 

Implemented measures early in 
the pandemic to manage our 
working capital, including pausing 
discretionary land spend, 
cancelling the ordinary and 
special dividends and drawing 
down our Revolving Credit facility. 

Raised net proceeds of £510 
million by issuing new shares to 
take advantage of near term 
opportunities in the land market.

The Chairman met a number of 
key investors during a virtual 
roadshow. Topics discussed 
included ESG and the Board’s 
involvement in strategic decisions.

Completed detailed review of our 
organisational and cost structure. 
Removed a tier of operational 
management and rationalised our 
London structure delivering annual 
cost savings of c.£16 million. 

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Strategic report

Emerging stronger for our stakeholders continued

Our communities

We want communities to welcome 
Taylor Wimpey to their area and 
recognise the positive contribution 
we can make to their existing 
community, as well as trusting us 
with the responsibility of creating a 
new one. 

Material issues

Progress for 2020
 – Supplied and delivered PPE to over 50 

care organisations in our local 
communities 

 – Signed the Social Mobility Pledge, 

signalling our commitment to boost 
opportunity and social mobility

 – Adopted virtual consultation methods 
so community engagement could 
continue safely during the pandemic

 – Developed our new environmental 
strategy and set a science-based 
carbon reduction target

Priorities for 2021
 – Update our placemaking training and 
review our placemaking guidance on 
cycling

 – Continue to strengthen our 

engagement and relationship with the 
local communities in which we 
operate

 Read more on page 21

Link to SDGs

We know housebuilding, particularly in its early 
stages, can be disruptive. In order to mitigate 
this, we seek to engage, consult and work in 
partnership with communities and all interested 
stakeholders on each and every site, both before 
we submit a planning application and throughout 
the life of the development. It has been 
increasingly important to be more innovative in 
seeking ways to engage and connect with 
communities. We continued to progress 
planning through the shutdown period and run 
community meetings virtually. We were pleased 
to have achieved the UK’s first significant 
planning permission remotely.

We seek to engage, consult and work in 
partnership with communities and all interested 
stakeholders on each and every site, both before 
we submit a planning application and throughout 
the life of our developments. Our Community 
Communications Plan launched in 2019 covers 
the whole development process from planning to 
after construction finishes. It ensures we take a 
consistent approach across our sites and helps 
our teams organise activities and events that 
foster relationships between the new and 
existing community.

Community engagement
We build in communities for years, making a 
significant impact on the area and its people. We 
aim to build good relationships with local people 
throughout this time by communicating 
proactively and consistently. 

Every one of our sites has a tailored planning 
and community engagement strategy and a 
clear point of contact. We use a range of 
methods to inform local people about our plans, 
including our website, meetings, exhibitions, 
workshops and information boards. We aim to 
reach a wide range of stakeholders including 
neighbouring residents and property owners, 
potential customers, local authorities, 
businesses, schools and other groups.

During 2020, we issued guidance to our 
planning teams on how to use virtual 
consultation methods to allow engagement to 
continue safely during the pandemic. 

Infrastructure and facilities
We invest in infrastructure and facilities that help 
make our developments great places to live. This 
includes affordable housing, green spaces, 
community and leisure facilities, transport 
infrastructure, educational funding, jobs for local 
people and public art. In 2020, we contributed 

£287 million to the local communities in which 
we build across the UK via planning obligations 
(2019: £447 million), the reduction reflecting 
the lower building activity due to COVID-19. 
Our teams across the business get involved in 
local life, organising competitions with primary 
schools, and sponsoring local sports clubs, as 
part of their daily working life. In addition, we 
contributed over £94k to other organisations, 
such as scout groups, local football teams and 
various local community causes (2019: £129k). 

Affordable homes
A lack of affordable housing is one of the biggest 
challenges facing people across the UK with 
rising house prices and rents and younger 
generations waiting longer to get on the 
housing ladder. We work with local authorities 
and registered provider partners (housing 
associations) to integrate high-quality social 
housing on our developments.

We can a play a part in addressing these 
problems, by creating quality homes for a 
wide range of people and exploring new 
initiatives to improve affordability and 
encourage homeownership. 

The majority of our developments include 
affordable social housing (homes made available 
at below market rates including social rent, 
affordable rent, low-cost home ownership and 
discount market sale tenures) which are 
negotiated as part of planning obligations. In 
2020, around 20% of our completions were 
designated affordable (2019: 23%). 

Social mobility
We have signed the Social Mobility Pledge, an 
initiative by former MP Justine Greening, 
signalling our commitment to boost opportunity 
and social mobility. We have developed an 
Opportunity Action Plan setting out how we do 
this focusing on four areas: helping to tackle 
homelessness; building employability for 
disadvantaged people; developing construction 
skills; and diversity and inclusion. 

Placemaking
Good placemaking is important, both for long 
term customer attraction and long term 
satisfaction. Our customer research shows a 
clear relationship between good placemaking 
and long term customer satisfaction. 

Increasingly, we aim to install infrastructure at an 
early stage. This can help in the successful 
development of a new community, increase sales 
by making new developments more desirable to 
prospective buyers and provide new facilities to 
benefit existing residents. We are equipping our 
teams to plan, design and deliver schemes that 
promote social, environmental and economic 
sustainability and the wellbeing of future residents. 

Our placemaking standards are based on best 
practice such as the Building for a Healthy Life 
framework, and incorporate criteria to help us 
create attractive, successful and healthy 
communities for the long term. We have an Urban 
Designer and a Director of Design who work with 
our teams on placemaking. We have appointed a 
Design Lead in each of our regional businesses. 
Our e-learning Design Academy covers the core 
principles of urban design and how to create 
sustainable communities. Our third internal 
competition recognised colleagues for best 
practice placemaking. 

Two of our schemes were shortlisted at the National 
Housing Design Awards, which promote excellence, 
innovation and sustainability in housing scheme 
design. Our Whitehill & Bordon development won 
a National Planning Award and a second scheme 
was shortlisted.

Sustainable homes and lifestyles 
We conducted research with over 1,000 consumers 
around the UK in 2020 to explore attitudes to the 
environment and sustainable living. 43% said that 
environmental performance was an important factor 
in choosing who to buy a new home from. Our 
homes already integrate features to help customers 
reduce their environmental footprint and live a more 
sustainable lifestyle and with our new environment 
strategy we’ll be helping customers to reduce 
waste, save water and encourage nature in their 
garden. More information can be found in our 
Sustainability Report.

Enabling sustainable travel
We aim to design walkable neighbourhoods that 
prioritise pedestrians and cyclists and where 
customers can enjoy an active lifestyle and make 
sustainable transport choices. Our placemaking 
standards encourage layouts that integrate paths 
and cycle routes that connect with existing networks 
and street design that encourages slower vehicle 
speeds and safer cycling conditions. We invest in 
public and community transport, walkways and cycle 
paths through our planning obligations and aim to 
install this infrastructure at an early stage. 

April

Virtual 
planning 
success

A planning application submitted by 
Taylor Wimpey became one of the first 
major schemes to be approved using the 
virtual planning committees and rules 
brought in during the pandemic. 

The plans for Coronation Square in 
Waltham Forest include 750 new homes, 
of which 50% will be affordable, a range 
of new community facilities as well as 
shops, cafes and flexible commercial 
facilities. 

Taylor Wimpey is working with Waltham 
Forest Council to revitalise the area as 
part of a major joint regeneration project 
in Leyton, London.

April

May

June

July

Social Mobility Pledge 

Virtual consultations

Assessing sustainability

Greener living 

Signed the Social Mobility Pledge, 
signalling our commitment to 
boost opportunity and social 
mobility.

Adopted virtual consultation 
methods so community 
engagement could continue safely 
during the pandemic.

Rolled out our new digital platform 
LEADR (Land and Environment 
Assessment of Development Risk)
for assessing and managing 
sustainability risks at site level.

Conducted research with 
consumers around the UK to help 
us engage customers on 
environmental issues and explore 
how we can make it easier for 
customers to adopt sustainable 
habits.

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Strategic report

Environmental strategy

Building a better world

Our environment strategy
Our business has a significant environmental 
footprint through the resources we use and 
the emissions associated with our operations, 
supply chain and the homes we build. We will 
also be affected by the physical impacts of 
climate change and new legislation. We know 
from our research that customers are 
increasingly engaged on environmental subjects 
and many have a desire to live more sustainably.

Most importantly, climate change, declining 
nature and other environmental problems are 
increasingly becoming a threat to the wellbeing 
of people today and future generations. We want 
to play our part in addressing these challenges 
and we have a great opportunity to do so. 
Through our operations we can positively impact 
the local environment in hundreds of locations 
around the UK and, through the homes and 
places we build, we can enable our customers 
to live more sustainably. 

In 2020, we have reviewed our approach to  
the environment and developed a new set  
of challenging targets. The launch of our 
environment strategy, which was delayed until 
2021 as we waited for the details of the new 
Future Homes Standard regulation to ensure 
our compliance, will allow us to play our part 
in creating a greener, healthier future for our 
customers, colleagues and communities. 

Development of our strategy has been informed 
by our materiality assessment, risk management 
processes and stakeholder feedback, including 
investor feedback and the research with our 
customers. It has been reviewed and approved 
by our Board of Directors. 

A full list of our supporting targets can be found 
in our 2020 Sustainability Report. 

Vision and commitment

Building a better world

Our world – our home – is in trouble and we aren’t standing on the side lines watching.  
We want to be part of the solution – working together to minimise the impact we have on  
climate change and protecting our planet for future generations. We’re committing to challenging, 
measurable targets based on science, to making changes in the way we work and to reducing 
our footprint. By thinking globally and acting locally, we will play our part to create a greener, 
healthier home for us all. Let’s build a better world together.

Climate change
Protect our planet  
and our future by playing 
our part in the global fight 
to stop climate change.

Our priorities

Nature
Improve access to and 
enable enjoyment of  
nature for customers  
and communities by 
regenerating the natural 
environment on our 
developments.

Resources and waste
Protect the environment 
and improve efficiency  
for our business and  
our customers by  
using fewer and more 
sustainable resources.

Strategic objectives

Increase natural habitats  
by 10% on new sites from 
2023 and include our priority 
wildlife enhancements 
from 2021. 

Cut our waste intensity  
by 15% by 2025 and use 
more recycled materials.  
By 2022, publish a 
‘towards zero waste’ 
strategy for our sites. 

Achieve our science-based 
carbon reduction target:

 – Reduce operational 

carbon emissions intensity 
by 36% by 2025 from a 
2019 baseline

 – Reduce carbon emissions 
intensity from our supply 
chain and customer 
homes by 24% by 2030 
from a 2019 baseline

Read more about our strategy and targets 
in our Sustainability Report at  
www.taylorwimpey.co.uk/corporate/
sustainability

Climate and energy 
Climate change is the most significant global 
environmental threat and we are determined  
to play our part in tackling it. 

In early 2021, we published our ambitious 
science-based carbon reduction target which 
has been approved by the Science Based Targets 
initiative (SBTi) and replaces our previous carbon 
reduction target. The SBTi has confirmed that 
our operational target is consistent with reductions 
required to keep warming to 1.5°C, the most 
ambitious goal of the Paris Agreement. Our scope 
3 goal meets the SBTi’s criteria for ambitious value 
chain goals, in line with current best practice.

We have achieved an absolute reduction in 
emissions of 39% since 2013, and reduced our 
carbon emissions intensity by 30% since 2013. 
The pandemic and lockdown affected our year 
on year performance with absolute emissions 
falling but emissions intensity increasing. While 
we completed less floor space than the previous 
year, we continued to use energy on our sites 
even when construction was halted, for example 
to run IT systems, street lighting and pumping 
stations. On return to sites, homes took on 
average longer to complete and sell due to the 
need for social distancing measures and other 

factors meaning that energy use per plot 
increased. We expect to see a downward trend 
in 2021 as we return to more normal operating 
conditions and implement our environmental 
strategy. More information on our greenhouse 
gas emissions data can be found below.

Giving nature a home on our sites
We want to improve access to nature for our 
customers and communities by regenerating  
the natural environment on our developments. 
Developments can contribute to biodiversity 
loss but with the right approach, we can use 
our sites to protect, enhance and even increase 
biodiversity. Our new target is to increase natural 
habitats by 10% on new sites and include our 
priority wildlife enhancements from 2021. 

In 2021, we will be partnering with Hedgehog 
Street, a campaign by the British Hedgehog 
Preservation Society and People’s Trust for 
Endangered Species, to introduce hedgehog 
highways on all suitable new sites. We are also 
working with Buglife, to support their B-Lines 
campaign and ensure our sites include pollinator 
and wildlife friendly planting. We will be piloting 
our first B-Line site in 2021. 

Resources and waste
We aim to protect the environment and improve 
efficiency for our business and our customers  
by using fewer and more sustainable resources. 
Our new target is to reduce waste intensity by 
15% by 2025. We engage our teams on waste 
reduction through: our Waste Dos and Don’ts 

guide and induction process for site teams; 
a waste league table for our regional businesses; 
and 15% of the potential production bonus for 
Site Managers is linked to performance on 
waste reduction. 

The materials we purchase have a significant 
environmental impact from extraction and 
processing, to manufacturing and transport. 
We want to work with suppliers to reduce these 
impacts and promote the use of recycled and 
renewable materials. Integrating sustainability into 
our sourcing strategy can also improve resilience 
to future resource shortages and price rises. 

Sustainability and landbuying
We take account of sustainability issues from 
the start of the landbuying process including 
flood risk, sustainable transport and promoting 
local economic development. 

We review each potential piece of land against 
the Government’s National Planning Policy 
Framework (NPPF), which aims to ensure that 
developments are economically, socially and 
environmentally sustainable. We also have 
our own internal processes and guidance 
documents that help our teams identify and 
address relevant sustainability issues for each site. 

We transform derelict or contaminated land into 
new communities, which helps support urban 
regeneration. Around 25% of our homes in 2020 
were built on brownfield land (2019: 29%).

We take the risk of flooding on our developments 
extremely seriously and identify potential flood 
risk as part of our site selection process. We use 
the Environment Agency’s flood mapping tools, 
and take account of their input during our 
planning consultations. We do not buy land 
unless we can mitigate flood risk.

Greenhouse gas emissions intensity  
(scope 1 and 2 emissions per 100 sqm 
of completed homes) 
2.5

1.96

1.73

1.73

1.62

2.0

2.13

1.5

1.0

0.5

0.0

2016

2020

2019

2018

2017

2025
target
Tonnes CO2e per 100sqm completed homes 
Target emissions intensity by 2025 
(science-based target)

Greenhouse gas emissions (scope 1, 2 and 3) and energy use for the period 1 January 2020 – 31 December 2020 

Scope 1 GHG emissions – combustion of fuel
Scope 2 GHG emissions – market based
Scope 2 GHG emissions - location based
Total scopes 1 and 2 – market based
Emissions per 100 sqm completed homes  
(scope 1 and 2)

Total scope 3 emissions
Operational energy use (fuel and electricity consumption from UK sites 
and offices)
Operational energy intensity (UK site and office fuel and electricity intensity 
– MWh / 100 sqm completed homes)

tonnes CO2e
tonnes CO2e
tonnes CO2e
tonnes CO2e
tonnes 
CO2e/100 sqm

2020
16,522
1,981
5,272
18,503

2019
21,018
3,563
6,172
24,581

2018
20,328
4,509
6,892
24,837

2017
18,889
4,794
8,236
23,683

2016
17,983
10,827
10,417
28,809

1.96

1.62

1.73

1.73

2.13

tonnes CO2e

1,961,431 3,869,583 2,171,973 1,826,183 1,963,775

MWh

85,442

101,352

95,170

89,550

92,236

MWh / 100 sqm

9.3

6.8

6.8

6.5

6.8

Data is provided as tonnes of carbon dioxide equivalent (CO2e) for all operations. Scope 1 and 2 emissions are from our sites, offices, show homes and sales areas, plots before sale 
and car fleet. Data on scope 3 emissions categories is included in our Sustainability Report.
We have used the GHG Protocol Corporate Accounting and Reporting Standard (revised edition) for data gathered to fulfil our requirements under the Mandatory Carbon Reporting 
(MCR) requirements, and emission factors from the Government’s GHG Conversion Factors for our corporate reporting. We use the market-based method of the revised version 
of the GHG Protocol Scope 2 Guidance for calculating our scope 2 emissions. We have also included our scope 2 emissions calculated using the location-based method.
We have reported on the emissions sources required under the Companies Act 2006 (Strategic Report and Directors’ Reports) Regulations 2013 apart from the exclusions noted. 
The reported sources fall within our Consolidated Financial Statements and are for emissions over which we have financial control. We do not have responsibility for any emissions 
sources that are not included in our consolidated statement.
The following sources of emissions were excluded or part-excluded from this report:
1.  Fugitive emissions (refrigerant gases): excluded on the basis of expected immateriality and difficulty in acquiring data 
2.  Gas and electricity of part-exchange properties: excluded on the basis of immateriality due to very few completions of this type
3.  Certain emissions from District Heating Schemes where we are receiving a rebate from customers prior to handover to the long term operator
4.  Certain joint venture properties: where Taylor Wimpey was not part of the handover process. In these cases other homebuilders have captured MCR-related data 

See our Carbon Reporting Methodology Statement at www.taylorwimpey.co.uk/corporate/sustainability for more detail on our calculations. 
The energy consumption figure in the table relates to UK sites and offices only. If energy use from our fleet and our Spanish sites and offices is included the figure is 96,195 MWh  
(2019: 116,207 MWh).
98.9% of this total energy consumption is from the UK and offshore areas and 1.1% from Spain. 98.3% of total scope 1 and scope 2 emissions are from the UK and offshore areas and 
1.66% from Spain. During the last year, we have worked to reduce energy and emissions through our purchase of green tariff electricity for our sites during construction, and through 
the efforts of our Sustainability Champions including working with Site Managers to increase the use of natural ventilation methods for drying out homes and checking thermostats in 
show homes to ensure heating is only used when necessary. This reporting meets the SECR (Streamlined Energy and Carbon Reporting) requirements.

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Strategic report

Task Force on Climate-related Financial Disclosures

Non-financial information statement

Our Annual Report contains a range of non-financial information. The following table summarises where this can be found in our reporting.

Responding to  
our climate risks

Climate change will affect where and how 
we build our homes with increased risks from 
flooding and over heating. Increased 
regulation on climate change will affect our 
business and, with almost three-quarters 
of the UK’s local authorities declaring a 
climate emergency, we expect additional 
requirements through the planning process. 

Responding to the Task Force on Climate-
related Financial Disclosures (TCFD)
We have governance and risk management 
systems in place to help us achieve our carbon 
reduction target and reduce climate-related risks 
to the business. We support the aims of the 
TCFD and aim to increase our disclosure in line 
with its recommendations, see table below. 
We will provide an enhanced summary of our 
approach in our 2021 Annual Report and 
Accounts, and we will also publish a separate 
detailed TCFD supplement.

We have achieved the Carbon Trust Standard 
for our overall approach to carbon management, 
including our policy, strategy and verification 
of our data and processes. We are the first 
homebuilder to achieve this.

Further information on our approach to climate 
risk is included in our submission to the CDP 
Climate report, which we publish on our website. 
We received a score of B for 2020. 

We received a Supplier Engagement rating 
of A- from CDP in 2020 for our approach 
to engaging suppliers on climate change.

Our approach to managing climate change-related risk and opportunity 

Governance

Our Legacy, Engagement and Action for the Future (LEAF) committee, chaired by a member of our Group Management Team (GMT), is responsible for reviewing climate 
strategy, risks and opportunities and meets four times a year. The LEAF Chair and Director of Sustainability attend Board meetings at appropriate times during the year, either 
to discuss strategic direction, request specific approvals, or to update on progress being made. Ultimate responsibility for our approach to climate change resides with our Chief 
Executive. Below Board level, the Director of Sustainability is responsible for monitoring climate-related issues as part of the overall risk management process. He reports to our 
CEO and updates the GMT monthly on risk and progress against targets.

Our Audit Committee reviews financial and non-financial risks included in the Group Risk Register, which includes climate change. They receive an update on sustainability risks 
every six months. In addition, ESG is currently the responsibility of the Nomination and Governance Committee.

Strategy

Climate change risks have the potential to impact our business strategy through increased costs, reduced productivity and reputational damage. We assess climate risks to 
the business using short (0-5 years), medium (6-10 years) and long term (11-100 years) horizons. We conducted a climate scenario analysis during 2020, and have included a 
summary of the results in our 2020 Sustainability Report.

The most material short-term risks relate to regulation. Updates to Part L and F Building Regulations (the first step towards the ambitious 2025 goals of the Future Homes 
Standard), will change the way homes are powered and heated. Requirements for electric vehicle (EV) charging will require design for charging points and upgrades to site 
electrical infrastructure. In the medium-term regulatory risks may extend to require zero carbon homes, and potentially zero or very low carbon supply chain and operations. 
The longer-term risks include changes in weather patterns and an increase in severe weather events which could affect the availability and cost of resources and raw materials 
or activities on sites; and adaptation risks such as flooding and overheating in homes.

There are significant short and medium-term opportunities from meeting and exceeding the expectations of our stakeholders on climate. This includes the financial benefits 
associated with our use of low carbon goods and services as well as shifts in consumer preference to favour low carbon homes and products. We will better meet the 
expectations of local planning authorities who have declared climate emergencies and ESG requirements of investors. Being a responsible business is important for the 
recruitment and retention of staff. There are short, medium- and longer-term opportunities around technology. For example off site construction methodologies; building more 
homes from timber which sequesters carbon from the atmosphere; and use of renewable energy and digital technologies. In the longer term, the most material opportunity 
relates to improved business resilience due to implementation of climate change transition and adaptation measures. 

Risk management

Climate change is included as a risk in our consolidated Group Risk Register. Sustainability risks are also integrated into our corporate risk management framework, through 
functional risk registers and our Climate Change and Sustainability Risk and Opportunity Register.

Our Climate Change Register guides the climate change adaptation of our business practices and the homes we build. For each climate-related risk and opportunity the register 
identifies: risk driver, description of risk, potential impact, timeframe, whether the risk or opportunity is direct or indirect, likelihood and magnitude of impact. This is a standing 
item on every LEAF committee agenda. The committee makes recommendations to the GMT on how to mitigate, transfer, accept, or control climate-related risks. We prioritise 
our climate change risks and opportunities based on their materiality to our business, measured in % of profit before tax (PBT). A % of PBT greater than 20% is considered a 
major impact. A large risk in terms of likelihood is a greater than 50% chance.

Metrics and targets

We have published a science-based carbon reduction target which has been approved the Science Based Targets initiative. This commits us to reduce scope 1 and 2 GHG 
emissions by 36% per 100 sqm of completed floor area by 2025 from a 2019 base year and reduce scope 3 GHG emissions 24% per 100 sqm of completed floor area by 
2030 from a 2019 base year. We report progress on a range of metrics, see page 42 and our Sustainability Report. 

 Overview

 Our policies

Sustainability Policy – Outlines our approach to balance the long term 
growth of our Company with our responsibilities to the environment, society 
and the communities in which we operate
Climate Policy – Outlines our approach to reduce greenhouse gas emissions 
from our operations, supply chain and homes
Health Safety and Environmental (HSE) Policy – Outlines our ongoing 
commitment to continual improvement of our HSE performance
Supply Chain Policy – Sets out our commitment to work with trusted 
partners and ensure our homes are built using carefully sourced materials 
Waste and Resource Use Policy – Outlines our approach to using materials 
efficiently and minimising waste

Diversity Policy – Confirms our commitment to creating a workforce that reflects 
the diversity of the communities in which we operate 

 Our impact and related  
 Principal Risks

Read more

More information can be 
found within:
Building a better world
Responding to our climate risks

42 to 43 
44 

More information on our 
employees can be found within:
Our strategy and key 
performance indicators
Emerging stronger for our 
stakeholders – our employees 
Principal Risks and uncertainties 

24 to 25

34 to 35 

51

Anti-Slavery, Human Trafficking and Human Rights Policy – 
The measures we uphold to safeguard against modern slavery
Supplier Code of Conduct – The principles that our suppliers, contractors 
and business partners are required to adhere to in ensuring individuals’ human 
rights are respected and modern slavery is not taking place
Supply Chain Policy

More information on our 
approach to human rights  
can be found within:
Emerging stronger for our 
stakeholders – our partners

36 to 37

Community Policy – Outlines our commitment to be a responsible 
housebuilder, building homes and communities that enhance the local area 
to meet the needs of new and existing residents 
Donations Policy – Our approach to making charitable donations and our 
policy not to make political donations
Charity and Community Support Policy – Our commitment to supporting 
charities and local community groups in the areas we operate
Sustainability Policy

More information on how we 
engage with our communities 
and social matters can be 
found within:
Emerging stronger for our 
stakeholders – our communities 

40 to 41

Anti-Corruption Policy – Our approach to combat risks of bribery, including 
the key principles employees should follow
Fraud Mitigation and Response Policy – This policy formalises the 
Company’s attitude to fraud and its response to instances, or allegations, 
of fraud against its employees or third parties
Whistleblowing Protected Disclosure Policy – Includes the procedures 
to be followed in making a disclosure of wrongdoing within the Company or 
related to its business

More information on anti-bribery 
and anti-corruption can be 
found within:
Corporate governance – Board 
activities

68 to 69 

Community Policy 
Sustainability Policy
Customer service policy – Our approach and commitments to provide 
excellent customer service

More information on our 
business model and the value 
created for our stakeholders 
can be found within: 
Our business model

20 to 21

Customer Service Policy 
Health Safety and Environmental Policy
Communications and Investor Relations Policy – Sets out our 
commitment to conduct clear, open and accurate communication with all 
of the Company’s stakeholder groups

Our non-financial KPIs can be 
found within:
Our strategy and key 
performance indicators

22 to 25

Environmental matters

Our performance
In 2020, we have reviewed our approach 
to the environment and developed a 
new set of challenging targets

30% reduction in direct carbon 
emissions intensity since 2013

97% of construction waste recycled

Employees

Our performance
98% of employees feel positive about 
how the company supported them 
whilst on furlough

Included in Glassdoor’s top 50 places 
to work in the UK for 2021, as voted for 
by employees

Human rights 

Our performance
Continue to train employees to identify 
signs of modern slavery and human 
trafficking for which we operate a zero 
tolerance policy

Social matters 

Our performance
Contributed £287 million to communities 
via our planning obligations

In 2020, around 20% of our completions 
were designated affordable

Anti-bribery and anti-corruption 

Our performance
Continue to train our employees and 
raise awareness of the procedures 
in place 

Strict rules in relation to recording, giving 
or receiving of gifts

Business model 

Our performance
c.9.8k new homes completed for 
customers in 2020
Strong short term landbank of c.77k 
plots, as at 31 December 2020

Non-financial KPIs 

Our performance
Achieved a recommend score of
92% in the HBF 8-week survey which
equates to a five-star rating
Our Annual Injury Incidence Rate 
(AIIR) for reportable injuries per 
100,000 employees and contractors 
was 151 in 2020

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Strategic report

Our approach to identifying and managing risk

Risk management

As with any business, Taylor Wimpey faces 
risks and uncertainties in the course of its 
operations. It is only by timely identification, 
effective management and monitoring of 
these risks that we are able to deliver our 
strategy and strategic goals.

Governance
The Board has overall responsibility for risk 
oversight, for maintaining a robust risk management 
and internal control system and for determining 
the Group’s appetite for exposure to the 
Principal Risks to the achievement of its strategy.

The Audit Committee supports the Board  
in the management of risk and is responsible  
for reviewing the effectiveness of the risk 
management and internal control processes 
during the year.

The Board recognises the importance of 
identifying and actively monitoring our strategic, 
reputational, financial and operational risks, and 
other longer term threats, trends and challenges 
facing the business.

The Board takes a proactive approach to the 
management of these and regularly reviews both 
internal and external factors to identify and 
assess the impact on the business and in turn 
identify the Principal Risks that would impact 
delivery of Group strategy.

The Chief Executive is primarily responsible for 
the management of the risks, with the support of 
the Group Management Team (GMT) and other 
senior managers located in the business. In line 
with the 2018 UK Corporate Governance Code, 
the Board holds formal risk reviews at least half 
yearly and routinely considers risk at each Board 
meeting as appropriate.

The formal assessment includes consideration  
of the Principal Risks to ensure they remain 
appropriate as well as a review of the key 
and emerging risks identified by the business, 
their risk profile and mitigating factors.

At the Board meeting in February 2021, the 
Board completed its annual assessment of risks. 
This followed the Audit Committee’s formal 
assessment of risk in December 2020, which 
was supported by a detailed risk assessment 
by the GMT and their review of the effectiveness 
of internal controls in mitigating the risks.

The diagram below illustrates the internal 
governance process within the Group around 
risk management.

Identification of risks
Our risk management and internal control 
frameworks define the procedures to manage 
and mitigate risks facing the business, rather 
than eliminate risk altogether and can only 
provide reasonable and not absolute assurance 
against material misstatement or loss.

Identifying risks is a continual process and  
risk registers are maintained throughout the 
Group at an individual site level, at the business 
unit level and at Group-wide functional levels. 
The business unit and functional registers are 
reviewed twice a year as part of our formal risk 
assessment process. In determining the risk, 
consideration is given to both internal and 
external factors. The registers document both 
the inherent risks before consideration of any 
mitigations and residual risks after consideration 
of effective mitigations.

Risk Management Framework 

Board 
approval

Audit Committee
review

GMT review of key, 
principal and emerging risks

M

o

n

i
t

o

r
i

n

g

munication & reporting

Com

Consolidation of key risks

Top-down (functions)
+
Bottom-up (business units)
Risk identification and assessment

Inputs (e.g. business change, external factors, workshops)

guidance carefully, including the impact of 
localised lockdowns and further national 
lockdowns, and where needed will adapt its 
operational protocols and processes to continue 
to safeguard our employees, customers, 
suppliers and subcontractors. 

The Board’s latest risk assessment has 
considered both the specific consequences 
of COVID-19 and its effect on the underlying 
Principal Risks managed by the business. 
A new Principal Risk for the COVID-19 pandemic 
has not been established; instead, due to its 
pervasive nature, we recognise the impact it 
has had and will continue to have on our entire 
risk landscape. We will continue to closely 
monitor the situation over the coming period, 
especially as new variants are being identified 
and will take any required action to maintain 
control over the impact. 

A consolidated view of the risk environment, 
including potential emerging risks, is discussed, 
challenged and approved by the GMT and Audit 
Committee before being presented to the Board, 
ensuring all key risks to the Group are known, 
are being actively monitored and appropriate 
mitigations / actions are in place to ensure each 
risk falls within the tolerance set by the Board.

Evaluation of risks 
A risk scoring matrix is used to ensure risks are 
evaluated on a consistent basis. Our matrix 
considers likelihood based on probability of 
occurrence and impact based on financial, 
reputational, customer, health and safety, 
employees, environmental, operational, legal and 
regulatory and IT perspectives, to help determine 
those risks that are considered to be key in 
delivering our strategy. Key risks are defined as 
those with a residual score equal to or greater 
than 12 and these are reviewed and monitored 
by the Board as part of our bi-annual risk 
assessment process. 

Each risk is evaluated at the inherent and 
residual levels, with consideration given to 
the target residual risk levels based on our risk 
appetite and tolerance. All identified risks are 
aligned to our Principal Risks to help validate 
the continuance of such or the identification of 
potential new Principal Risks.

Management of risks
Ownership and management of the Principal  
and key risks is assigned to members of the 
GMT or senior management as appropriate. 
They are responsible for reviewing the operating 
effectiveness of the internal control systems,  
for considering and implementing risk mitigation 
plans and for the ongoing review and monitoring 
of the identified risk. This includes the monitoring 
of progress against agreed KPIs as an integral 
part of the business process and core activities.

Risk appetite and tolerance
The risk appetite and tolerance levels for the 
Group are set by the Board. In setting these, 
the Board has considered the expectations of 
its shareholders and other stakeholders and 
recognises the distinction between those risks 
we can actively manage, for example around 
our landbank and those against which the 
Group would need to be responsive as and 
when they became known, for example 
transitional arrangements for changes to 
building regulations.

Approved risk appetite and tolerance levels for 
each of our Principal Risks are detailed in the 
Principal Risk tables on pages 50 to 53. The 
residual risk ratings of all our Principal Risks 
continue to be within their respective established 
risk tolerance levels.

COVID-19
A global health pandemic was identified in 2019 
as one of our emerging risks but the speed 
with which it materialised and the direct and 
indirect impact it has had on our business 
has demonstrated the fundamental importance 
of having a robust risk management process 
in place. 

The Group implemented a number of measures 
to ensure the continued health and safety of our 
employees, customers, suppliers and 
contractors; this included closure of our 
construction sites and sales centres during the 
initial lockdown phase, and the creation of a 
COVID-19 working group to provide guidance, 
support and direction from the onset of the 
pandemic. We engaged with the Government 
and sector specific bodies to develop COVID-19 
working protocols that met the Government 
guidance. To assist the wider sector, we made 
these available to other housebuilders. 
The Group continues to monitor Government 

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Strategic report

Our approach to identifying and managing risk continued

Principal Risks and uncertainties

Emerging risks
Emerging risks are defined as those where 
the extent and implications are not yet fully 
understood, with consideration given to the 
potential timeframe of occurrence and velocity 
of impact that these could have on the Group. 
These are monitored and reviewed as part of 
the ongoing risk assessment process and the 
annual emerging risk workshop was held in 
November 2020 with the GMT. Demonstrating 
the continuing maturity of this process, the aims 
of the workshop were to review and challenge 
previously identified emerging risks and make 
formal assessments on their anticipated 
timelines and velocity, along with any identifiable 
mitigations currently in place or planned. As part 
of our risk management process, these were 
discussed and agreed by the Board.

Our emerging risks are grouped into the 
categories listed in the table below, which also 
contains some narrative description against 
each category indicating example focus areas 
into which the identified emerging risks fall.

Specific risk areas other than  
the Principal Risks
The Group considers other specific risk areas 
recognising the increasing complexity of the 
industry in which it operates and which are in 
addition to its identified Principal Risks. These 
include widespread emerging health risks and 
risks from a wider technology, cyber and climate 
perspective. We continue to improve and invest 
in our information technology to mitigate 
ever-increasing cyber threats and data loss, theft 
or corruption, especially given the heightened 
risk in this area as we have increased the level 
of ‘remote working’ in response to COVID-19. 

As an organisation, we continue to recognise the 
risks associated with leaving the EU. The Board 
views these potential risks as an integral part of 
our Principal Risks rather than as separate 
standalone risks. We have identified a potential 
impact on our supply chain, labour force and 
overall economic market impacting mortgage 
availability and demand. We will continue to 
monitor the impact of leaving the EU and the 
deal which has been agreed and implement any 
further required mitigations. 

Our Sustainability and Climate Change Risk and 
Opportunity Register highlights the material risks 
and opportunities facing the Group in relation 
to sustainability and climate change as well as 
those monitored in the Group Risk Register. 
In addition, our climate change related risks and 
opportunities are available as part of our 2020 
CDP submission. More information is available 
at www.taylorwimpey.co.uk/corporate. We 
support the aims of the Task Force on Climate- 
related Financial Disclosures and you can read 
more on page 44.

Together these support both the Audit 
Committee and the Board in their evaluation 
of the identified risks facing the Group.

Housing and fire safety remains high on the 
agendas of the Government and the main 
political parties. The sector continues to face 
increasing scrutiny and pressure from social 
media and pressure groups, together with 
greater oversight from Government through a 
single New Homes Ombudsman. We endeavour 
to deliver both the letter and the spirit of 
regulations and maintain this same ethos in our 
relationships with our customers.

Emerging risks

Category

Example focus area

Environmental / climate

Unpredictable weather patterns

Operational / build

Political / economic

Technological

Social

Governmental

Supply chain issues related to regulation changes

Continuing impact of Brexit and COVID-19 on the economic 
landscape and the potential for devolution

Artificial intelligence

Customer demographics and preferences

Changing Government policies

Our Principal Risks 
and uncertainties

Our values

Strategic objectives

Risk change in year

Robust risk management underpins our 
strategic approach, with each risk area 
identified and carefully monitored by 
the Board and GMT.

Principal Risks overview
The table opposite summarises the Group’s 
Principal Risks and uncertainties, showing how 
each links to our corporate values and strategic 
objectives. Control of each of these is critical to 
the ongoing success of the business. As such, 
their management is primarily the responsibility 
of the Chief Executive and the GMT, together 
with the roles noted in the Principal Risks tables 
on pages 50 to 53. The Board has finalised its 
assessment of these risks and how the residual 
risk profile has changed in the year.

A. Government policy and 
planning regulations

B.

Impact of the market 
environment on 
mortgage availability  
and housing demand

C. Material costs and 
availability of 
subcontractors

D. Ability to attract and 

retain high-calibre 
employees

E. Land purchasing

Key to our values

F. Quality and reputation

G. Site and product safety

Principal Risks heat map
The heat map opposite illustrates the relative 
inherent and residual positioning of our 
Principal Risks from an impact and likelihood 
perspective. The increasing regulatory climate 
and current economic uncertainty we are 
experiencing driven largely by COVID-19 and 
leaving the EU has resulted in an increase 
in the residual rating of two of our Principal 
Risks (Government policy and planning 
regulations and Impact of the market 
environment on mortgage availability and 
housing demand). Further information is 
detailed in the Principal Risk table above and 
on pages 50 to 53.

h
g
H

i

C

Key

Inherent

Residual

d
o
o
h

i
l

e
k
L

i

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w
o
L

Low

Impact

High

Strategic report

Principal Risks and uncertainties continued

A. Government policy and planning regulations
Risk description
The industry in which we operate is becoming increasingly regulated. Any adverse changes to Government policy, for example around changes to building regulations, could 
impact our ability to effectively meet our strategic objectives. 

Planning delays could result in missed opportunities to optimise our landbank, affecting profitability and production delivery.

Risk Appetite

COVID-19 Impact

Accountability

Key Mitigations

Residual Risk  
Change in Year

We operate in an increasingly 
regulatory and compliance-
based environment impacting 
all aspects of our business 
operations. We are committed 
to ensure we ‘do the right 
thing’ in this respect and as 
such we have a low risk 
appetite in this area, using this 
to set us apart from 
competitors.

The UK Government 
encouraged the construction 
industry to continue on the 
basis that it operates in a 
COVID-secure way.

Customers have benefited from 
the short term extension to 
the current phase of the 
Government’s Help to Buy 
scheme and the Stamp Duty 
Land Tax holiday.

 – Group 

Operations 
Director 
 – Regional 

Managing 
Directors 

 – Ongoing and regular 
review of building 
regulations

 – Consultation with 

Government agencies
 – New house type range
 – COVID-19 risk 

assessments for all 
operations

 – Ground Rent Review 
Assistance Scheme

The impact of regulatory changes, such 
as Future Homes Standard 2025 and 
Government’s continued focus on 
housing, together with the ongoing 
developments in regulation and 
guidance around fire safety and 
planning, has resulted in an increase in 
both the inherent and residual risk levels.

Residual 
Rating

Moderate

Risk Tolerance 

Risk Appetite

Link to Strategy

Link to Values

Example Key  
Risk Indicators

Opportunities

Low-moderate

Low

 – Removal of Help to Buy 
 – New Government regulations (e.g. 

around planning and climate) 

To build enhanced collaborative networks 
with stakeholders and peers, to monitor 
the implications of regulatory change. 

 – Delays in planning 

Lead the business in addressing pressing 
environmental issues, including reducing 
our carbon footprint and targeting 
biodiversity.

B. Impact of the market environment on mortgage availability and housing demand
Risk description
Sustained growth in interest rates, together with low wage inflation or reduced confidence in continued employment, could challenge mortgage affordability resulting in a 
direct impact on our volume targets.

Risk Appetite

COVID-19 Impact

Accountability

Key Mitigations

Residual Risk  
Change in Year

Heightened economic 
uncertainty and the short-
medium term implications 
remain unknown. We continue 
to keep a watching brief over 
the situation and we have a low 
risk appetite in this area, due to 
the impact changes could have 
on the business.

The macro-economic 
impact of COVID-19  
could reduce mortgage 
affordability, impacting  
on demand for housing,  
as uncertainty and 
unemployment may affect 
customer confidence and 
mortgage availability.

 – UK Sales and 
Marketing 
Director 

 – Regional Sales 
and Marketing 
Directors

 – Evaluation of new 

outlet openings based 
on local market 
conditions 

 – Pricing and incentives 
review (e.g. NHS 
and care workers 
discount scheme)
 – Review of external 
data (e.g. HBF, 
mortgage lenders)

Throughout 2020 we were encouraged by 
the continued resilience of the UK housing 
market, underpinned by low interest rates 
and strong customer demand, with 
interest levels remaining strong. 

Although the outlook for the UK housing 
market appears robust, the continued 
economic uncertainty driven by the 
ongoing impact of COVID-19 and leaving 
the EU, results in an increase in both the 
inherent and residual risk levels. 

Residual 
Rating

Moderate

C. Material costs and availability of subcontractors
Risk description
Increase in housing demand and production may further strain the availability of skilled subcontractors and materials and put pressure on utility firms to keep up with the pace 
of installation resulting in increased costs and construction delays.

Risk Appetite

COVID-19 Impact

Accountability

Key Mitigations

Residual Risk  
Change in Year

Economic and political factors 
impact this risk but we believe 
the actions we have put in 
place provide us with strong 
foundations going forward, 
therefore we have a low to 
moderate risk appetite in 
this area.

COVID-19 has increased the 
pressure on the availability of 
certain materials in the short 
term and the continuation of the 
pandemic could result in further 
disruptions to the supply chain.

 – Group Operations 

Director
 – Head of 

Procurement

 – Regional 

Commercial 
Directors

 – Central procurement 
and key supplier 
agreements
 – Supplier and 

subcontractor 
relationships (Pay It 
Forward scheme) 
 – Contingency plans for 
critical path products

 – Confirmation by 

suppliers of plans to 
address withdrawal 
from EU

 – Direct trade and 
apprenticeship 
programmes

There continues to be pressure on 
the availability of certain build materials 
and skilled labour in the housebuilding 
industry. This has resulted in an 
increase in the inherent risk level but 
as a result of additional mitigations 
implemented we see no significant 
increase in the residual risk level. 

Residual 
Rating

Moderate

Risk Tolerance 

Risk Appetite

Link to Strategy

Link to Values

Example Key  
Risk Indicators

Opportunities

Moderate

Low-moderate 

 – Material and trade shortages
 – Material and trade price increases
 – Level of build quality and waste 

To develop and implement different 
build methods as alternatives to 
conventional brick and block.

produced from sites 

 – Longer build times
 – Number of skilled trades

D. Ability to attract and retain high-calibre employees
Risk description
An inability to attract, develop, motivate and retain high-calibre employees, together with a failure to consider the retention and succession of key management could result in 
a failure to deliver our strategic objectives, a loss of corporate knowledge and a loss of competitive advantage.

Risk Appetite

COVID-19 Impact

Accountability

Key Mitigations

Residual Risk  
Change in Year

People are the foundation of 
our organisation. To deliver 
our objectives we need the 
right calibre of employees 
and we have implemented a 
number of initiatives in this 
area. These and other existing 
mechanisms to retain and 
develop our employees leads 
us to having a moderate risk 
appetite in this area.

We have retained a stable 
workforce during the pandemic 
with staff attrition rates lower 
than normal. Therefore, the 
need to attract new employees 
has reduced. This is viewed as 
a short term effect with the 
expectation of a more ‘normal’ 
pattern resuming in the future. 

 – Group HR 
Director

 – Every employee 
managing people

 – Production Academy
 – Management training
 – Graduate programme
 – Apprenticeship 
programme

 – Enhanced remote 

working procedures

 – Educational 

masterclasses
 – Isolation challenge

We have seen a slight reduction in 
the inherent rating of this risk due to 
competitiveness for employees falling 
in the current economic uncertainty; 
however the availability of site-based 
labour continues to present a challenge 
and consequently there is no change 
in the residual risk level.

Residual 
Rating

Low

Risk Tolerance 

Risk Appetite

Link to Strategy

Link to Values

Example Key  
Risk Indicators

Opportunities

Risk Tolerance 

Risk Appetite

Link to Strategy

Link to Values

Example Key  
Risk Indicators

Opportunities

Low-moderate

Low

 – Interest rate increases 
 – Levels of unemployment 
 – Volume of enquiries / people 
visiting our developments 

 – UK household spending 
 – Loan to value metrics

To continue to develop strong working 
relationships with established mainstream 
lenders and those wishing to increase 
volume in the new build market. 

Moderate

Moderate

 – Employee engagement score
 – Number of, and time to fill, 

To further develop in-house capability, 
expertise and knowledge.

vacancies 

 – Employee turnover levels

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G. Site and product safety
Risk description
The health and safety of all our employees, subcontractors, visitors and customers is of paramount importance. Failure to implement and monitor our stringent health, 
safety and environment (HSE) procedures and policies across all parts of the business could lead to accidents or site-related incidents resulting in serious injury or loss of life.

Risk Appetite

COVID-19 Impact

Accountability

Key Mitigations

Residual Risk  
Change in Year

Safety of our staff, indirect and 
direct, and in the products we 
supply and fit is of paramount 
importance not only to our 
business but also to our values, 
therefore we have a very low 
risk appetite in this area.

There is an increased inherent 
risk from any personal 
interaction given the nature of 
COVID-19, in particular as 
lockdown measures are eased. 

 – Embedded HSE 

system

 – HSE training 

and inductions

 – COVID-19 protocols

 – Head of Health, 
Safety and 
Environment

 – Group 

Operations 
Director
 – Director of 
Design

 – Every employee 

and 
subcontractor

The COVID-19 pandemic has and 
continues to present significant 
challenge in this area and we are 
committed to ensuring we continue 
to conduct business in the safest 
way possible. Our response to the 
pandemic in terms of implementing 
additional measures to mitigate the 
risk was swift and effective, resulting 
in there being no change to the 
residual risk level. 

Residual 
Rating

Low

Risk Tolerance 

Risk Appetite

Link to Strategy

Link to Values

Low

Low

Example Key  
Risk Indicators

 – Increase in near misses 

and fatalities

 – Health and safety audit outcomes
 – Number of reportable health and 

safety incidents

Opportunities

To lead the industry in health and safety 
and to reduce the amount and level 
of incidents.

Strategic report

Principal Risks and uncertainties continued

E. Land purchasing
Risk description
The purchase of land of poor quality, at too high a price, or the incorrect timing of land purchases in relation to the economic cycle could impact future profitability.

Risk Appetite

COVID-19 Impact

Accountability

Key Mitigations

Residual Risk  
Change in Year

We continue to have a strong 
landbank, including our 
strategic pipeline. We continue 
to look for opportunities in 
the right location that optimise 
our value and we have a 
moderate risk appetite 
in this area.

Disruption in the land market 
as a result of the pandemic 
created short term 
opportunities to acquire land 
at attractive returns and prices.

 – Divisional Chairs
 – Regional 

Managing 
Directors 

 – Critically assess 
opportunities 
 – Land quality 
framework 

 – Regional Land 
and Planning 
Directors 
 – Managing 

Director Group 
Strategic Land

Following our June 2020 equity raise 
we have agreed terms on and 
authorised land purchases significantly 
ahead of our normal rate of acquisition. 
These sites have been secured at 
attractive returns and this investment 
provides us with a route to high-quality 
growth in the medium term from our 
strong landbank. Balancing this with the 
current economic environment we see 
no change in the residual risk level. 

Residual 
Rating

Low

Risk Tolerance 

Risk Appetite

Link to Strategy

Link to Values

Example Key  
Risk Indicators

Opportunities

Moderate

Moderate

 – Movement in landbank years 
 – Number of land approvals 
 – Timing of conversions from 
strategically sourced land 

A strong balance sheet allows us to invest 
when land market conditions are attractive 

F. Quality and reputation
Risk description
The quality of our products is key to our strategic objective of being a customer-focused business and in ensuring that we do things right first time. 

If the Group fails to deliver against these standards and its wider development obligations, it could be exposed to reputational damage, as well as reduced sales and 
increased costs.

Risk Appetite

COVID-19 Impact

Accountability

Key Mitigations

Residual Risk  
Change in Year

Fundamental to our business 
model is the quality of our build 
and maintaining our strong 
reputation. Conscious that 
there are an ever-increasing 
number of sources that could 
have a detrimental impact on 
our reputation, starting with 
build quality, we have a low risk 
appetite in this area.

COVID-19 increases the risk of 
reputational damage if we are 
not recognised to be doing the 
right thing for our employees, 
customers and suppliers; for 
example adapting to the ways 
in which our customers wish to 
communicate. 

 – Customer 
Director 
 – UK Head of 
Production 
 – Director of 
Design

 – Customer-ready 
Home Quality 
Inspection (HQI) 
 – Consistent Quality 
Approach (CQA) 
 – Quality Managers in 

the business 

 – NHS and care worker 
discount scheme 

The climate in which we currently 
operate means it is even more 
important to deliver on our fundamental 
of quality. As we continue to adapt  
the risk of reputational damage is 
heightened but the additional measures 
we have implemented, for example 
around quality reviews, results in 
there being no change to the residual 
risk level.

Residual 
Rating

Moderate

Risk Tolerance 

Risk Appetite

Link to Strategy

Link to Values

Low-moderate

Low

Example Key  
Risk Indicators

 – Customer satisfaction metrics 

(8-week and 9-month) 
 – Number of NHBC claims 
 – Construction Quality Review  

(CQR) scores 

 – Average reportable items per 

inspection found during NHBC 
inspections at key stages of 
the build

Opportunities

To better understand the needs of 
 our customers enabling increased 
transparency of our build profile. 

To lead the industry in quality standards 
(our CQR score) and reduce the number 
of reportable items identified through 
monitoring defects at every stage of build.

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Strategic report

Group financial review

Focused on protecting 
value and margin

Q&A with Chris Carney,  
Group Finance Director

What are the key financial priorities for the 
group?
Our primary performance focus is on returning the 
business to 21-22% operating profit margin in the 
medium term and we continue to target a number 
of areas to achieve this; focus on cost, process 
simplification and the incremental growth as a result 
of the equity raise.

What will help drive margin performance?
We have strong embedded margins in the landbank 
which, together with the recovery in our completion 
levels, gives us confidence in achieving our medium 
term margin targets, assuming stable market 
conditions.

What costs savings have you made this year?
In 2020, we undertook a detailed review of our 
organisational and cost structure to ensure that we 
continue to operate efficiently in a changing market. 
This resulted in a series of actions, including the 
removal of one layer of management, a rationalisation 
of our London operating structure to focus on 
affordable price points that meet the affordability 
needs of Londoners, and a series of other reductions 
in central and business unit overhead levels. These 
changes will generate savings in the region of £16 
million annually from 2021, with the £12 million costs 
to achieve these savings already incurred in 2020.

What is new for 2021?
In 2020 we designed and piloted a new customer 
relationship management system using Microsoft 
Dynamics software. This will be rolled out across 
our business in 2021 and will build on the progress 
we have made in digital communications with our 
customers over the past few years. As well as the 
customer service and efficiency benefits of better, 
more targeted communication, we expect the system 
to provide better insight led decision making, 
enhancing revenue and margin. The system will bring 
customer service benefits such as real time online 
issue resolution, delivering greater visibility and faster 
responses. Operationally, there are a number of 
benefits, for example, the system will enable end to 
end workflows for legal processes, with online 
notifications and approvals ensuring customers, 
solicitors and our legal teams are aligned, helping to 
reduce time to completion.

Group financial review of operations
Income statement 
Group revenue decreased by 35.7% to £2,790.2 
million in 2020 (2019: £4,341.3 million) due to a 
reduction in completions as a result of the 
controlled closure of our sites and sales centres 
during the second quarter of 2020, as we 
responded to the COVID-19 pandemic and 
developed safe working practices for our 
employees, subcontractors and customers. 
Completions in the UK (excluding joint ventures) 
decreased by 39.4% to 9,412 (2019: 15,520). 
Despite the uncertainties associated with the 
pandemic, prices have remained resilient and UK 
average selling prices increased 7.3% to 
£288.3k (2019: £268.6k) with private 
completions up by 5.8% to £323.2k (2019: 
£305.4k), the majority of the increase driven by 
geographical and product mix. 

During the year we have identified and expensed 
£62.7 million of costs relating to the COVID-19 
pandemic, with £60.3 million charged to gross 
profit and £2.4 million to administrative costs. 
These costs include unproductive site overhead 
costs incurred during the controlled closure 
and lockdown period which would ordinarily be 
capitalised to WIP and expensed as plots legally 
complete of £29.9 million; additional costs 
incurred by the business due to extended site 
durations resulting from the reduced productivity 
levels as we implemented our operational 
processes under the COVID-secure guidelines 
totalling £17.4 million; and incremental costs 
incurred by the business in responding to 
COVID-19, including to meet our health and 
safety requirements and complying with 
Government guidelines, of £15.4 million.

Group gross profit reduced to £496.7 million 
(2019: £1,044.1 million) representing a gross 
margin of 17.8% (2019: 24.1%). The decline was 
mainly driven by expensing costs relating to the 
COVID-19 pandemic (as discussed above) as 
well as fixed build and direct selling costs which 
are absorbed across fewer completions. 

Administrative costs reduced to £206.8 million 
(2019: £211.7 million) reflecting the reduction in 
payments under the Group’s bonus plans and 
impact of the current financial performance on 
the long term incentive schemes, in part offset by 
the £12.1 million of restructuring costs incurred 
following the detailed review of our organisational 
and cost structure to ensure that we continue to 
operate efficiently in a changing market. 

We have implemented a series of proposed 
changes that will generate annualised savings of 
£16 million from 2021. These changes include 
the removal of one tier of operational 
management, a rationalisation of our London 
operating structure to focus on affordable price 
points that meet the affordability needs of 
Londoners, and a series of reductions in central 
and business unit overhead levels. These 
changes will not affect the ability of the business 
to generate future growth or to deliver a high 
quality product and service to our customers. 
Operating through the challenges of the last six 
months has also highlighted opportunities for 
ongoing efficiency and performance 
improvement, as our recent investments in 
systems and processes have performed well. 

During the year, completions from joint ventures 
were 197 (2019: 199). The total order book value 
of joint ventures as at 31 December 2020 
decreased to £51 million (31 December 2019: 
£62 million), representing 118 homes for 
completions in 2021 and 2022. Our share of 
results of joint ventures in the period was a profit 
of £7.9 million (2019: £8.0 million).

Operating profit was £300.3 million (2019: 
£850.5 million), delivering an operating profit 
margin of 10.8% (2019: 19.6%).

During the year we continued our works to 
replace Aluminium Composite Material (ACM) 
cladding on a small number of legacy 
developments. Following a review of these works 
and expected costs to complete during the first 
half a further £10.0 million was provided and in 

line with our policy charged to exceptional items. 
The prior year exceptional credit of £14.3 million 
arose on the implementation of a Pension Increase 
Exchange for members of the Taylor Wimpey 
Pension Scheme which enabled some pension 
scheme members to elect to exchange future 
pension increases on part of their pensions for 
a one-off increase in pension. 

The net finance expense of £25.9 million (2019: 
£28.9 million) principally includes imputed interest 
on land acquired on deferred terms, bank interest 
and interest on the pension scheme. The net 
interest charge on the defined benefit pension 
scheme reduced as the liability at 1 January 2020 
was lower at £84.5 million compared with £133.0 
million at 1 January 2019. In addition, changes in 
foreign exchange rates in the year resulted in a 
small foreign exchange gain compared with a loss 
in the prior year. This was partially offset by an 
increase in net bank interest payable reflecting the 
prudent step of fully drawing down the previously 
unutilised £550 million revolving credit facility 
following the temporary closure of sites. Once 
construction had restarted under new operating 
protocols the facility was fully repaid before the 
end of June 2020.

Profit on ordinary activities before tax decreased 
to £264.4 million (2019: £835.9 million) after the 
exceptional charge of £10.0 million (2019: 
exceptional credit of £14.3 million). The pre-
exceptional tax charge was £49.1 million (2019: 
£159.3 million) with an underlying tax rate of 
17.9% (2019: 19.4%) which includes a £1.4 million 
credit (2019: nil) arising from the remeasurement 
of the Group’s UK deferred tax assets at 19.0% 
following the changes to the corporation tax rates 
enacted by the UK Government. A tax credit of 
£1.7 million was recognised in respect of the 
exceptional charge (2019: exceptional tax charge 
of £2.7 million). This resulted in a total tax charge 
of £47.4 million (2019: £162.0 million), a rate of 
17.9% (2019: 19.4%). Profit for the year was 
£217.0 million (2019: £673.9 million).

Completions including joint ventures

Revenue (£m)

Operating profit (£m)

Operating profit margin (%)

Profit before tax and exceptional items (£m)

Profit for the year (£m)

Basic earnings per share (p)

Adjusted basic earnings per share† (p)

UK

9,609

2,726.9

284.5

10.4

Spain

190

63.3

15.8

25.0

Group

9,799

2,790.2

300.3

10.8

274.4

217.0

6.3

6.5

Chris Carney
Group Finance Director

Our primary performance focus 
is on returning the business to 
21-22% operating profit margin 
in the medium term and we 
continue to target a number of 
areas to achieve this; focus on 
cost, process simplification and 
the incremental growth as a 
result of the equity raise.”

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Strategic report

Group financial review continued

We have a strong financial position with a 
robust and flexible balance sheet with net 
cash of £719.4 million, positioning us well 
for growth in 2021 and beyond.”

Basic earnings per share was 6.3 pence  
(2019: 20.6 pence). The adjusted basic earnings 
per share was 6.5 pence (2019: 20.3 pence). 

Net cash, combined with land creditors, resulted 
in an adjusted gearing‡‡‡ of (1.1)% (31 December 
2019: 5.5%).

Spain 
The Spanish second-homes market has been 
impacted by travel restrictions as a result of 
COVID-19. We completed 190 homes in 2020 
(2019: 323) at an average selling price of €375k 
(2019: €429k). The total order book as at  
31 December 2020 stood at 126 homes  
(31 December 2019: 217 homes). 

The Spanish business delivered an operating 
profit of £15.8 million for 2020 (2019: £32.1 
million) and an operating profit margin of 25.0% 
(2019: 26.7%). We expect the business to begin 
to normalise when foreign travel returns to more 
normal levels.

Balance sheet and financial position 
We have a strong financial position with a robust 
and flexible balance sheet positioning us well for 
growth in 2021 and beyond.

Net cash and financing position
Net cash increased to £719.4 million at 31 
December 2020 from £545.7 million at 31 
December 2019. The increase was due in part 
to net proceeds from the issuance of shares in 
June 2020 of £510.1 million being partially offset 
by a net cash outflow from operating activities of 
£301.2 million and an increase in investment in 
joint ventures of £19.8 million. Average net cash 
for 2020 was £399.3 million (2019: 
£157.0 million).

The main driver of the net cash outflow from 
operating activities in 2020 was an increase 
in land and work in progress working capital 
of £362.2 million as we settled land creditor 
obligations, continued investment in land and 
the number of completions decreased. 

In the 12 months to 31 December 2020, the 
outflow of cash from operations as a result of 
increased working capital led to cash conversion 
of (54.9)% of operating profit (2019: 82.6%).

At 31 December 2020 our committed borrowing 
facilities were £653.6 million of which £550 
million was undrawn. The average maturity of 
the committed borrowing facilities at 31 
December 2020 was 3.8 years.

Balance sheet
Net assets at 31 December 2020 increased 
by 21.4% to £4,016.8 million (2019: £3,307.8 
million), with net operating assets increasing by 
£464.6 million to £3,264.8 million (31 December 
2019: £2,800.2 million). The increased 
investment in operating assets together with the 
decrease in operating profit results in return on 
net operating assets reducing to 9.9% (2019: 
31.4%) and Group net operating asset turn†* 
was 0.92 times (2019: 1.60 times).

The balance sheet principally comprises work 
in progress and land investment, with total 
investment in the year increasing by 
£338.7 million. 

Work in progress (‘WIP’)
Average WIP per UK outlet at 31 December 
2020 increased by 13.8% to £6.6 million (2019: 
£5.8 million), reflecting the increase in overall 
WIP held whilst outlet numbers remained broadly 
flat. The increase in WIP reflected the delay of 
some 2020 forecast completions into 2021 due 
to site closures in the second quarter and the 
continued investment in build since our sites 
reopened in May. 

Land
Land at 31 December 2020 increased by 
£139.8 million as the Group invested in land 
opportunities following the equity raise 
completed in June 2020. Land creditors 
decreased to £675.9 million (31 December 
2019: £729.2 million) following repayments 
made in the year being in excess of the level of 
new creditors. Included within the gross land 
creditor balance is £64.9 million of UK land 

overage commitments (31 December 2019: 
£56.4 million). £347.9 million of the land creditors 
is expected to be paid within 12 months and 
£328.0 million thereafter. 

As at the balance sheet date, the Group held 
certain land and work in progress that had been 
written down by £64.4 million (31 December 
2019: £68.6 million) to a net realisable value of 
£53.8 million (31 December 2019: £59.3 million). 
The balance of previously written down land and 
work in progress in the UK was £34.5 million  
(31 December 2019: £39.0 million), following 
the associated write-downs of £25.5 million  
(31 December 2019: £30.5 million).

At 31 December 2020 the UK short term 
landbank comprised 77,435 plots (31 December 
2019: 75,612), with a net book value of £2.5 
billion (31 December 2019: £2.4 billion). Short 
term owned land comprised £2.4 billion (31 
December 2019: £2.3 billion), representing 
53,731 plots (31 December 2019: 54,641). 
The controlled short term landbank represented 
23,704 plots (31 December 2019: 20,971). 

The value of long term owned land increased 
to £217 million (31 December 2019: £97 million), 
representing 36,968 plots (31 December 2019: 
33,329), with a further total controlled strategic 
pipeline of 101,676 plots (31 December 2019: 
106,895). Total potential revenue in the owned 
and controlled landbank increased to £54 billion 
in the period (31 December 2019: £53 billion), 
reflecting the overall mix of opportunities in the 
short term landbank and strategic pipeline. 

As at 31 December 2020, in the UK, 90% of 
the short term owned and controlled landbank 
was purchased after 2009, 56% of which 
was sourced through our strategic pipeline. 
This results in a land cost to average selling price 
in the short term owned landbank of 15.2%  
(31 December 2019: 14.9%).

Provisions increased to £130.5 million  
(31 December 2019: £128.4 million). The £10.0 
million increase in the ACM cladding 
replacement provision and the provision for 
restructuring in the final quarter of the year being 
substantially offset by utilisation as claims were 
made and processed through the Ground Rent 
Review Assistance Scheme and costs were 
incurred on work performed to replace ACM 
cladding. Further details on the post balance 
sheet increase to provisions is included in 
Note 33.

Our net deferred tax asset of £33.7 million  
(31 December 2019: £29.8 million) relates to 
our pension deficit, employee share schemes 
and the temporary differences of our Spanish 
business, including brought forward trading 
losses. The net deferred asset held was affected 
by the changes to the corporation tax rates 
enacted by the UK Government in 2020. 
The increase in the pension deficit in the year 
also further increased the deferred tax 
asset recognised.

Pensions 
Following the 31 December 2016 triennial 
valuation, the Group agreed a recovery plan with 
the Trustee to pay deficit reduction contributions 
of £40.0 million per annum for the period from 
April 2018 to December 2020. 

During 2020 and in response to the site 
shutdowns, a temporary suspension of the 
agreed deficit reduction contributions was 
agreed with the Trustee for the three months 
between April and June 2020 and as a result, 
the recovery plan period was extended to 31 
March 2021. The agreed recovery plan included 
a contribution mechanism, tested quarterly, such 
that should the Taylor Wimpey Pension Scheme 
(TWPS) become fully funded on the Technical 
Provisions funding basis, further contributions 
would be suspended and only recommence if 
the funding level fell below 96%.

In April 2018, the Group paid a one-off 
contribution of £23.0 million into the TWPS to 
increase the funding level to 100% and thereby 
suspend any future contributions from 31 March 
2018. However, the quarterly funding test for  
31 December 2018 showed that the TWPS 
funding level had subsequently fallen to 94%. 
The Group therefore recommenced regular 
contributions from January 2019. 

The most recent funding test at 31 December 
2020 showed a funding level of 95% on the 
Technical Provisions funding basis. As a result, 
regular contributions will continue for the 
remaining three months of the recovery plan. 
The Group continues to provide a contribution 
for Scheme expenses and also makes 
contributions via the Pension Funding 
Partnership. Total Scheme contributions and 
expenses were £37.1 million in 2020 (2019: 
£47.1 million). Confirmed payments in 2021 
are expected to be £17.4 million although this 
is dependent on the outcome of negotiations for 
the triennial valuation at 31 December 2019.

During 2020, the Group has engaged with the 
TWPS Trustee on the triennial valuation of the 
pension scheme with a reference date of 31 
December 2019. At the current time discussions 
are ongoing with the Trustee to agree the 
valuation as well as any future contributions. 
Legislation requires that agreement is to be 
reached by 31 March 2021.

At 31 December 2020, the IAS 19 valuation of 
the Scheme revealed an underlying deficit of 
£89.1 million (2019: surplus of £100.5 million). 
Due to the rules of the TWPS, any surplus 
cannot be recovered by the Group and therefore 
in 2019 a deficit was recognised on the balance 
sheet under IFRIC14. This deficit was equal to 
the present value of the remaining committed 
payments under the 2016 triennial valuation 
at that time. No such adjustment has been 
recognised at 31 December 2020 since the 
Scheme was in a deficit on an IAS 19 
accounting basis. 

Total retirement benefit obligations of £89.5 
million at 31 December 2020 (31 December 
2019: £85.0 million) comprise a defined benefit 
pension liability of £89.1 million (31 December 

2019: £84.5 million) and a post-retirement 
healthcare liability of £0.4 million (31 December 
2019: £0.5 million). 

The Group continues to work closely with the 
Trustee in managing pension risks, including 
management of interest rate, inflation and 
longevity risks. 

Dividends 
Subject to shareholder approval at the AGM 
scheduled for 22 April 2021, the 2020 final 
ordinary dividend of 4.14 pence per share will 
be paid on 14 May 2021 to shareholders on the 
register at the close of business on 6 April 2021. 
This dividend will be paid as a cash dividend, 
and shareholders are once again being offered 
the opportunity to reinvest all of their ordinary 
dividend under the Dividend Re-Investment Plan 
(DRIP), details of which are available from our 
Registrar and on our website. Elections to join 
the Plan must reach the Registrar by 22 April 
2021 in order to be effective for this dividend. 
Further details can be found on our website 
www.taylorwimpey.co.uk/corporate

Alternative Performance Measures 
The Group uses Alternative Performance 
Measures (APMs) as key financial performance 
indicators to assess underlying performance 
of the Group. The APMs used are widely used 
industry measures and form the measurement 
basis of the key strategic KPIs (return on net 
operating assets, operating profit margin and 
cash conversion). 

A portion of executive remuneration is also 
directly linked to some of the APMs. Definitions 
and reconciliations to the equivalent statutory 
measures are included in Note 32 of the 
financial statements.

Value distributed during 2020 (£m)
Contribution to local 
communities via 
planning obligations

Employment

Net investment  
in land & WIP

Interest paid

Pension  
contributions

Taxes

£286.6m

£264.9m

£362.2m

£10.8m

£52.3m

£136.4m

2019: £447.3m

2019: £275.9m

2019: £21.7m

2019: £6.4m

2019: £61.6m

2019: £178.8m

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Strategic report

Group financial review continued

Going concern
The Directors remain of the view that the 
Group’s financing arrangements and balance 
sheet strength provide both the necessary 
facilities and covenant headroom to enable the 
Group to conduct its business for at least the 
next 12 months. Accordingly, the consolidated 
financial statements are prepared on a going 
concern basis.

Chris Carney
Group Finance Director

Definitions
*

Operating profit is defined as profit on ordinary activities before net finance costs, exceptional items 
and tax, after share of results of joint ventures.

**

***

‡‡*

†

†*

‡

‡‡

‡‡‡

Return on net operating assets (RONOA) is defined as rolling 12-month operating profit divided by 
the average of the opening and closing net operating assets, which is defined as net assets less net 
cash, excluding net taxation balances and accrued dividends.

Operating cash flow is defined as cash generated by operations (which is before taxes paid, interest 
paid and payments related to exceptional charges).

Return on capital employed (ROCE) is defined as 12-month rolling operating profit divided by average 
capital employed calculated on a monthly basis over the period.

Adjusted basic earnings per share represents earnings attributed to the shareholders of the parent, 
excluding exceptional items and tax on exceptional items, divided by the weighted average number 
of shares in issue during the period.

Net operating asset turn is defined as 12-month rolling total revenue divided by the average of 
opening and closing net operating assets.

Net cash / (debt) is defined as total cash less total borrowings.

Cash conversion is defined as operating cash flow divided by operating profit on a rolling 12-month 
basis.

Adjusted gearing is defined as adjusted net debt divided by net assets. Adjusted net debt is defined 
as net cash less land creditors.

Viability Statement

In accordance with the 2018 UK Corporate 
Governance Code, the Directors and the senior 
management team have assessed the prospects 
and financial viability of the Company for a period 
longer than the 12 months required by the 
‘going concern’ provision.

Time period
The Directors have assessed the viability of the 
Group over a five-year period, taking account 
of the Group’s current financial position, current 
market circumstances and the potential impact 
of the Principal and emerging risks facing the 
Group. The Directors have determined this as 
an appropriate period over which to assess the 
viability based on the following:

 – It is aligned with the Group’s bottom up five 

year budgeting and forecasting cycle

 – Five years represents a reasonable estimate 
of the typical time between purchasing land 
(obtaining planning permission, putting in 
place infrastructure and commencing build) 
and selling homes to customers from a 
development

The time period is challenged annually to ensure 
that it remains appropriate and as part of the 
review the Directors also considered:

 – The cyclical nature of the market in which 
the Group operates, which tends to follow 
the economic cycle

 – The nature of the economic cycle and our 
expectations of how this will impact us

 – Consideration of the impact of Government 

policy, planning regulations and the mortgage 
market

 – Long term supply of land, which is supported 

by our strategic landbank

 – Changes in technology and customer 

expectations

Assessment of prospects
We consider the long term prospects of 
the Group in light of our business model. 
Our strategy to deliver sustainable value is 
achieved through delivering high quality homes 
in the locations where people want to live, with 
excellent customer service, whilst carefully 
managing our cost base and the Group’s 
balance sheet. Future prospects are primarily 
monitored through the risk management process 
detailed on pages 46 to 48.

In assessing the Group’s prospects and long 
term viability due consideration is given to:

 – The Group’s current performance, which 

includes the current year performance 
(pages 6 to 9), the output from the annual 
business planning process and financing 
arrangements, the wider economic 
environment and mortgage market, as well 
as changes to Government policies and 
regulations that could impact the Company’s 
business model including the recent 
announcement on the Future Homes 
Standard and developer taxes

 – Strategy and business model flexibility, 
including build quality, customer dynamics 
and approach to land investment. Further 
detail is provided on pages 22 to 25

 – Principal Risks associated with the Group’s 
strategy and business model including those 
which have the most impact on our ability to 
remain in operation and meet our liabilities as 
they fall due

Principal Risks
The Principal Risks, to which the Group are 
subject, have undergone a comprehensive 
review by the Executive Committee and Board. 
Consideration is given to the risk likelihood 
based on the probability of occurrence and 
potential impact on our business, together 
with the effectiveness of mitigations. The review 
included assessing the impact of COVID-19 
on each of the risks and is detailed on pages  
49 to 53, particularly with the economic outlook 
remaining unclear in light of the pandemic. 

The Directors identified the Principal Risks 
that have the most impact on the longer term 
prospects and viability of the Group as: ‘Impact 
of the market environment on mortgage 
availability and housing demand’, ‘Government 
policy and planning regulations’ and ‘Quality and 
reputation’. A range of sensitivity analyses for 
these risks together with likely mitigating actions 
that would be adopted in response to these 
circumstances were modelled, including a 
severe but plausible scenario in which the 
impacts were aggregated together.

Assessment of viability
The Group adopts a disciplined annual business 
planning process involving the management 
teams of the 23 UK business units and Spain, 
and the Group’s senior management, and is 
built on a bottom up basis. This planning 
process comprises a budget for the next 
financial year, together with a forecast for 
the following four financial years. 

The financial planning process considers the 
Group’s profitability and Income Statement, 
Balance Sheet including landbank, gearing 
and debt covenants, cash flows and other key 
financial metrics over the plan period. The Group 
has adapted its business plan in response to 
COVID-19, which includes the impact of the 
increased investment in land opportunities 
following the capital raise and impact of 
operating under COVID-19 secure protocols on 
build times. The plan also incorporates the likely 
market impact of the planned changes to Help 
to Buy and the impact of the Government 
announcements on transitional arrangements 
for the Future Homes Standard.

These financial forecasts are based on a number 
of key assumptions, the most important of 
which include:

 – Timing and volume of legal completions of 
new homes sold, this includes annual 
production volumes and sales rates over the 
life of the individual developments

 – Average selling prices achieved
 – Build costs and cost of land acquisitions, 
including the impact of the Future Homes 
Standard

 – Working capital requirements
 – Capital repayment plan, where we have 

assumed the re-instatement of the ordinary 
dividend in line with the previous policy, which 
is a minimum of £250 million or 7.5% of the 
Group’s net assets, throughout the period 

Stress testing our risk resilience
The assessment considers sensitivity analysis on 
a series of realistically possible, but severe and 
prolonged, changes to principal assumptions. 
In determining these we have included macro-
economic and industry-wide projections as well 
as matters specific to the Group.

The plausible downside scenario reflects the 
aggregated impact of the sensitivities, taking 
account of a sharp decline in customer 
confidence, disposable incomes, and mortgage 
availability. To arrive at our stress test we have 
drawn on experience gained managing the 
business through previous economic downturns 
and the COVID-19 pandemic.

We have applied the sensitivities encountered at 
those times, as well as the mitigations adopted, 
to our 2021 expectations in order to test the 
resilience of our business. As a result, we have 
stress tested our business against the following 
plausible downside scenarios:

Volume – a decline in total volumes of 30% 
from pre-COVID-19 levels, followed by a 
gradual recovery 

Price – a reduction to current selling prices 
of 10%

Build cost – potential inflationary risks from 
shortfalls in material and labour as a result of 
Brexit, largely offset by deflationary pressure 
caused by the lower volumes. An increased build 
cost for 2023 onwards has been included to 
reflect the transitional arrangements of the 
Future Homes Standard 

Costs – a one-off exceptional charge and cash 
cost of £150 million for an unanticipated event, 
change in Government regulations or financial 
penalty

The mitigating actions considered in the model 
include a reduction in land investment, a 
reduction in the level of production and work in 
progress held and optimising our overhead base 
to ensure it aligns with the scale of the 
operations through the cycle.

The Group’s liquidity (defined as cash and 
undrawn committed facilities) was £1,373 million 
at 31 December 2020. This is sufficient to 
absorb the financial impact of each of the risks 
modelled in the stress and sensitivity analysis. 

If these scenarios were to occur, we have a 
range of additional options to maintain our 
financial strength, including: a reduction in capital 
expenditure, the sale of assets, raising debt and 
reducing the dividend.

Confirmation of viability
Based on the results of this analysis, the 
Directors have a reasonable expectation that 
the Company will be able to continue in 
operation and meet its liabilities as they fall due 
over the five-year period of their assessment.

Approval of the 
Strategic Report

This Strategic Report was approved by 
the Board of Directors and signed on its 
behalf by

Pete Redfern 
Chief Executive

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Governance

Corporate governance 

Corporate governance

I am pleased to have 
joined a business with 
strong embedded 
governance processes, 
and the culture to support 
continued improvement, 
which I am determined to 
lead and oversee.

Irene Dorner
Chairman

Dear Shareholder
My first personal statement on the Company’s 
approach to corporate governance has 
coincided with a period when our governance 
processes and procedures were thoroughly 
tested by the impact of the COVID-19 
pandemic, and I am pleased to be able to 
report that they, and the team, responded 
extremely well.

We have also continued the Company’s 
approach to governance, of working to comply 
with corporate governance developments prior 
to their formal application to reporting years.

Maintaining effective governance during 
the COVID-19 pandemic
As I have already mentioned in my Chairman’s 
Statement, as a result of the pandemic, the 
Board had to make a number of challenging 
decisions which affected all of our stakeholders 
in different ways. We have set out later in this 
report on pages 72 to 77 how we considered 
our stakeholders in the decision making process.

The impact of the pandemic and our response 
to it involved the temporary shutdown of our 
construction sites, sales offices and the 
furloughing of many employees. This, together 
with necessary provision for the possible illness 
or self-isolation of employees, introduced a 
new challenge to the Company’s governance 
processes. We addressed this through a 
detailed review of our existing governance 
processes; business continuity planning; 
delegated authorities; and their respective 
resilience to the possible non-availability of 
key personnel.

Monitoring of these processes and procedures 
by Internal Audit disclosed no material evidence 
of weakened controls and I should like to 
congratulate the team on their effective response 
to these major challenges.

Nomination and Governance Committee
During the year, the Board considered the 
ever-growing focus on good governance and 
decided that this could be more effectively 
addressed by the Board through delegating the 
initial review and recommendation stages of 

future governance developments to a Board 
Committee. We believe the most appropriate 
body for this would be the Nomination 
Committee and accordingly, during the year, the 
Committee’s remit was widened and its name 
changed to the Nomination and Governance 
Committee to reflect the broader scope.

Environmental, social and governance
As I noted in my Chairman’s Statement, after 
the pandemic, perhaps the most important 
governance development during 2020 was 
stakeholders’ increasing focus on how and 
to what extent companies are building 
environmental, social and governance (ESG) 
factors into their strategy, planning and 
business operations.

This report sets out how the Company has 
acted during 2020 and will continue to drive 
further action during 2021, in addressing this 
key area. I am pleased that the Nomination 
and Governance Committee is currently tasked 
with the responsibility of ensuring that we 
progress appropriately.

Conclusion
I believe that your Board remains effective and 
continues to work very well, as borne out by 
the conclusion of the independent, externally 
facilitated Board appraisal for 2020. As a result 
of the work done through 2020, I am confident 
that the Board has the right balance of skills, 
expertise and professionalism to continue 
to deliver strong governance and to maintain 
the strong culture that we have worked hard 
to establish.

Irene Dorner
Chairman

1 March 2021

Culture
Underpinning the Company’s approach to 
corporate governance is the work that has 
been done, led by the Board and particularly 
the Group Management Team (GMT), to embed 
throughout the Company and its wider Group a 
culture of seeking to do ‘the right thing’. I have 
observed this at first hand, during my visits to 
Group operations and through regular reporting 
to the Board, and it manifests itself in the ways 
set out on pages 66, 68 and 70.

Diversity and inclusion
Diversity and inclusion have rightly continued 
to be key areas of focus on the Board’s agenda 
and the Company has met the target set by the 
Hampton-Alexander Review to have at least 
33% female representation on the Board. We do 
however recognise that further progress needs 
to be made when considering female 
representation on the GMT and their direct 
reports (23% as at 31 December 2020).

The Board is also mindful of the Parker Review’s 
target of including one person of colour by 2021.

The Company’s Diversity Policy, together with 
details of progress made towards it during 2020 
and plans for further progress during 2021, 
appears on pages 88 and 89.

Stakeholders
As I’ve noted above, the Board has led the 
Company’s stakeholder engagement throughout 
the year and has taken the feedback from these 
very important interactions fully into account, 
particularly in its response to the COVID-19 
pandemic, but also in the wider development 
of its strategic planning and decision making 
processes.

The Board recognises the importance of 
effective two-way communication with 
employees. Our National Employee Forum (NEF) 
has been in place since 2017 and has been a 
great success. During the year we looked to 
further strengthen the engagement between the 
Board and employees by appointing Gwyn Burr 
as the Board’s NEF Champion.

I also conducted a virtual Chairman’s roadshow 
in September, when I met with a number of key 
investors and shareholder representative bodies 
and was pleased to discuss governance-related 
topics with them, such as ESG, succession 
planning, and diversity and inclusion. I very much 
look forward to further engagement in the future.

When circumstances allow it, I and the Board 
are very keen to meet more stakeholders face 
to face.

Appointment and succession
During 2020 the Nomination and Governance 
Committee conducted a thorough review of 
the Board’s composition; structure; and balance 
of skills and experience; and this both informed 
the Board changes during the year and the plans 
announced recently for further change from 
1 March 2021.

I was, as had previously been announced in last 
year’s Annual Report, appointed as Chairman of 
the Board on 26 February 2020.

Kevin Beeston stood down as Chairman on 26 
February 2020.

Kate Barker stood down as Non Executive 
Director on 31 July 2020.

Rob Noel succeeded Kate as the Company’s 
Senior Independent Director on 21 April 2020.

These changes, together with the planned 
appointments on 1 March 2021, recently 
announced, of Scilla Grimble and Jitesh Gadhia 
as Independent Non Executive Directors, will 
improve the Board’s skill sets and bring 
additional perspective to the Board dynamic.

Board evaluation
It is extremely important that the Board and its 
Committees rigorously review their performance 
each year and critically examine how 
improvements could be made, where necessary. 
This process is given greater emphasis through 
the Code requirement that it be externally 
facilitated at least every third year, as it was for 
the Company during 2020, full details of which 
appear on pages 84 and 85.

Annual General Meeting
The safety and security of our shareholders and 
colleagues remains our priority. Even if the 
national lockdown has ended and the 
vaccination programme continues to progress 
well, we will not be able to hold the Annual 
General Meeting (AGM) in person in April. 
Therefore, as shareholders will not be permitted 
to attend the AGM in person, we are pleased to 
provide an electronic facility for shareholders to 
be able to follow the meeting remotely and 
submit questions. Please see pages 174 and 
182 for further information.

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Governance

Corporate governance continued

Governance at a glance 

Highlights of 2020

Board attendance during 2020

 – Compliant with the requirements of the 2018 UK Corporate Governance 

Code (the Code), except for Provision 38 which we will comply with 
by 1 April 2024.

 – Acted in accordance with the Financial Reporting Council’s Guidance on 
Risk, Internal Control and Related Financial and Business Reporting. 
Read more on pages 93 and 94.

 – Expanded the remit and accordingly changed the name of the 

Nomination and Governance Committee. Read more on page 84.

 – Conducted a thorough review of the Company’s governance processes 
and delegated authority controls to ensure they continued to operate 
effectively during the COVID-19 pandemic. Read more on page 84.

 – Reported on the likely impact of the Company’s activities on the climate. 

Read more on pages 42 to 44.

 – Developed and enhanced the Company’s succession and contingency 

plans. Read more on page 83.

 – Made progress towards our diversity and inclusion strategy throughout 

the business. Read more on page 86.

 – Released the Company’s fourth Gender Pay Gap Report. Read more on 

page 86.

 – Conducted a comprehensive externally facilitated Board evaluation. 

Read more on pages 84 and 85.

 – Enabled shareholders to listen and ask questions via a teleconference 
facility at the Company’s AGM, held during the COVID-19 pandemic. 
Read more on page 75.

 – Published the Company’s half year statutory report of payment terms, 
showing steady improvement through a further 24% reduction in the 
number of payments being made outside of agreed terms. 

Number  
of meetings 
attended  
in 2020
12/12
12/12
12/12
12/12
12/12
12/12
12/12
12/12
1/1
9/9

Irene Dorner,(a) Chairman
Pete Redfern, Chief Executive
Chris Carney, Group Finance Director
Jennie Daly, Group Operations Director
Robert Noel,(b) Senior Independent Director
Gwyn Burr, Independent Non Executive Director
Angela Knight, Independent Non Executive Director
Humphrey Singer, Independent Non Executive Director
Kevin Beeston(c)
Kate Barker(d)

(a) Appointed Chairman on 26 February 2020.
(b) Appointed Senior Independent Director on 21 April 2020.
(c) Stood down as Chairman and as a Director on 26 February 2020.
(d) Stood down as a Non Executive Director on 31 July 2020.

Board meetings

Microsoft Teams: 

10

In person: 

2

Directors’ skills matrix

Operational

Financial

Property

Customer 
service

Economics

Public sector

Marketing

Risk

IT

Sustainability

Governance and 
compliance

Irene Dorner

Pete Redfern

Chris Carney

Jennie Daly

Robert Noel

Gwyn Burr

Angela Knight

Humphrey Singer

Scilla Grimble(a)

Jitesh Gadhia(a)

(a) Appointed from 1 March 2021

As at 31 December 2020:

Executive and Non Executive Directors 

Chairman: 

Executive: 

Non Executive: 

1

3
4

Non Executive Directors’ tenure

0-2 years: 

3-4 years: 

5-6 years: 

2

1
2

Board gender diversity

Male (Executive): 

Male (Non Executive): 

Female (Executive): 
Female (Non Executive): 

2

2
1

3

Board independence

Independent: 
Not independent: 

5
3

The 2018 UK Corporate Governance Code 
statement of compliance

For the year ended 31 December 2020, the Company complied 
with:

 – All of the provisions of the 2018 UK Corporate Governance Code 
(the Code), except for Provision 38 (executive director pension 
contributions) which we will comply with by 1 April 2024. Further 
details can be found on pages 98 and 106

 – The Financial Conduct Authority’s Disclosure and Transparency 
Rules sub-chapters 7.1 – 7.2 and Listing Rules 9.8.6R, 9.8.7R 
and 9.8.7AR, which can be found at: www.handbook.fca.org.uk

 – The BEIS Directors’ Remuneration Reporting Regulations and 
Narrative Reporting Regulations, which can be found at: www.
gov.uk

In accordance with Section 4, Principle N, Provision 27 of the Code, 
the Board considers that, taken as a whole, this Annual Report and 
Accounts is fair, balanced and understandable and provides the 
information necessary for shareholders to assess the Company’s 
position, performance, business model and strategy.

The Board was able to reach this conclusion after receiving advice 
from the Audit Committee. Read more on page 97.

How we comply with the Code
The Corporate Governance section of this Annual Report and 
Accounts explains how the Code principles have been applied, 
as set out below.

1. Board leadership and Company purpose

Board of Directors

Board activities during the year

Considering stakeholders in decision making

2. Division of responsibilities

How we are governed

3. Composition, succession and evaluation

Nomination and Governance Committee report

Appointments to the Board

Board evaluation

Progress of our Diversity Policy

4. Audit, risk and internal control

Audit Committee report

5. Remuneration

Remuneration Committee report

Remuneration at a glance

64

70

72

78

80

82

84

88

90

98

102

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Governance

Corporate governance: Board leadership 
and Company purpose

Board of Directors

Chairman

Executive Directors

Independent Non 
Executive Directors

New  
appointments

Irene Dorner
Chairman

Pete Redfern
Chief Executive

Chris Carney
Group Finance Director

Jennie Daly
Group Operations Director

Robert Noel
Independent  
Non Executive Director

Gwyn Burr
Independent  
Non Executive Director

Angela Knight CBE
Independent  
Non Executive Director

Humphrey Singer
Independent  
Non Executive Director

Scilla Grimble
Independent  
Non Executive Director

Lord Jitesh Gadhia
Independent  
Non Executive Director

N A

N A

Joined December 2019 and 
appointed Chairman 26 
February 2020

Skills and experience
Irene has strong leadership 
skills and commercial 
experience gained during her 
career spanning more than 
30 years in banking and also 
through her various non 
executive roles. Her long and 
distinguished career at HSBC 
included a number of senior 
positions, including CEO of 
HSBC Malaysia and CEO and 
President of HSBC in the 
United States. She retired from 
HSBC at the end of 2014 and 
was a Group Managing 
Director of HSBC Holdings and 
a member of the Group 
Management Board.

Previously, Irene was Chairman 
of Virgin Money (UK) plc prior to 
its acquisition in 2018.

External appointments
Irene currently holds 
independent non executive 
roles at AXA SA and Rolls-
Royce Holdings plc, and she 
also Chairs Control Risks 
Limited, a risk consultancy 
business. She is a Trustee of 
the South East Asia Rainforest 
Research Partnership and an 
Honorary Fellow of St. Anne’s 
College, Oxford.

Key

A

N

R

Audit Committee

Nomination and  
Governance Committee

Remuneration  
Committee

Chairship  
of the Committee

Joined July 2007

Joined April 2018

Joined April 2018

Joined October 2019

Joined February 2018

Joined November 2016

Joined December 2015

Joins 1 March 2021

Joins 1 March 2021

Skills and experience
Pete was previously Group 
Chief Executive of George 
Wimpey Plc, having 
successively held the posts of 
Finance Director and Chief 
Executive of George Wimpey’s 
UK housing operations. He has 
full day to day operational 
responsibility for delivering the 
Company’s strategy in a 
profitable, safe and 
environmentally responsible 
manner and has significant 
financial, operational and 
management experience, 
gained from his various roles 
in industry and from his time 
at KPMG.

External appointments
Pete is a non executive director 
of Travis Perkins plc, where he 
is also the Senior Independent 
Director. Pete is also a member 
of their Audit, Remuneration 
and Stay Safe Committees and 
sits on the Colleague Voice 
Panel. Pete is Chair of the 
Youth Adventure Trust charity.

Skills and experience
Chris is a Chartered 
Accountant and has worked in 
both private practice with 
Deloitte and for Associated 
British Foods plc. After joining 
Taylor Wimpey in 2006, he has 
successively held the roles of 
Group Financial Controller; 
Finance Director of 
Taylor Wimpey UK (the Group’s 
main operating company); 
Managing Director of the 
Company’s South Thames 
business unit; and Divisional 
Chair for the London and South 
East Division, where he 
oversaw significant progress in 
the operational and financial 
performance of the Division.

Appointed as Group Finance 
Director on 20 April 2018, he 
has operational responsibility 
for managing the Company’s 
finances and also oversees the 
information technology and 
pension functions.

Skills and experience
Jennie has a wealth of 
experience in the housebuilding 
industry gained from roles 
which included strategic land 
oversight at Westbury plc and 
Managing Director of Harrow 
Estates Plc. She joined the 
Company in 2014 from Redrow 
plc, as UK Planning Director, 
before becoming UK Land 
Director in 2015. Jennie 
oversees our land, planning, 
design, technical, sustainability, 
production and supply chain 
functions; and manages 
the Taylor Wimpey 
Logistics business.

External appointments
Jennie is a non executive 
director of the Peabody Trust 
and is also a non executive 
director of New Homes Quality 
Board Limited.

Skills and experience
Rob has over 30 years’ 
experience in the property 
sector and is Chairman of 
Hammerson plc. He was Chief 
Executive of Land Securities 
Group PLC from 2012 to 2020 
and was previously Property 
Director at Great Portland 
Estates plc and a Director of 
Nelson Bakewell, the property 
services group. He is a former 
President of the British 
Property Federation.

Rob was appointed as the 
Company’s Senior Independent 
Director on 21 April 2020.

External appointments
Rob is Chairman of 
Hammerson plc and a Trustee 
of the Natural History Museum.

Skills and experience
Angela brings to the Board a 
wealth of experience gained at 
a senior level in both the public 
and private sectors. Previously, 
Angela was a Member of 
Parliament from 1992 to 1997, 
including two years as the 
Economic Secretary at HM 
Treasury, and Chair of the 
Office of Tax Simplification in 
HM Treasury until the end of 
February 2019.

External appointments
Angela is Senior Independent 
Director of TP ICAP Plc; and a 
non executive director of 
Arbuthnot Latham & Co; 
Provident Financial plc; and 
Encore Capital Group, Inc.

Skills and experience
Humphrey has a wealth of 
financial experience and 
expertise in the areas of both 
digital solutions and customer 
services. Previously he was 
Chief Finance Officer of Marks 
and Spencer Group plc; Group 
Finance Director of Dixons 
Carphone plc; Group Finance 
Director of Dixons Retail plc; 
and earlier held senior 
finance-related roles within 
Dixons and Coca Cola 
Enterprises.

External appointments
Humphrey is Chief Financial 
Officer of Belron Group.

Skills and experience
Gwyn has over 25 years’ 
executive experience, 
principally in marketing and 
customer service in the retail 
sector, which included the roles 
of Customer Director and 
Customer Service and 
Colleague Director at 
J Sainsbury plc. She previously 
held non executive positions 
with the Principality Building 
Society Limited, Sainsbury’s 
Bank plc, DFS Furniture plc, 
Wembley National Stadium 
Limited and the Financial 
Ombudsman Service.

External appointments
Gwyn is the Senior 
Independent Director of 
Hammerson plc, non executive 
director of Just Eat Takeaway.
com N.V. plc and non 
executive director of Metro AG 
(a German listed company).

Skills and experience
Scilla has over 15 years’ 
executive experience in the 
corporate finance and retail 
sectors, having held senior 
roles at UBS, Tesco plc, Marks 
and Spencer Group plc and is 
currently the Chief Financial 
Officer of Moneysupermarket.
com Group plc. 

Along with her significant 
financial and risk-related 
experience, Scilla also has 
experience of technology in a 
customer-facing environment 
and has broad property 
experience from her time at 
both Tesco plc and Marks and 
Spencer Group plc.

External appointments
Scilla is Chief Financial Officer 
of Moneysupermarket.com 
Group plc.

Skills and experience
Jitesh has over 20 years’ 
executive experience, 
principally in the banking and 
private equity sector, having 
previously held senior roles at 
Blackstone Group International 
LLP, Barclays Capital (UK) 
and ABN AMRO Corporate 
Finance Limited. 

He previously supported the 
Letwin Review of the build out 
rate of residential homes in the 
UK and was an Independent 
Non Executive Director at UK 
Financial Investments Limited.

External appointments
Jitesh has been a Member of 
the House of Lords since 2016. 
In addition, he is the Senior 
Independent Director of Calisen 
plc; a Non Executive Director of 
BGL (Holdings) Limited; a 
Director of Accord Healthcare 
Limited; and a member of the 
Board of UK Government 
Investments Limited. 

Skills and experience
Alice, a solicitor, was previously the Group General Counsel and 
Company Secretary of Thomas Cook Group plc and has also 
worked in the legal profession. Alice oversees compliance with 
legal and regulatory obligations and also manages the 
Company’s Legal and Secretariat Departments. She has 
significant legal, commercial, transactional and regulatory / 
corporate governance related experience.

Company Secretary

Alice Marsden
Group General Counsel  
and Company Secretary

Joined November 2019

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Governance

Corporate governance: Board leadership 
and Company purpose continued

The Board and its Committees
At the date of this Report, the Board consists of 
eight Directors, namely: the Chairman, 
three Executive Directors and four Independent 
Non Executive Directors. Their names, 
responsibilities and other details appear on 
pages 64 and 65.

The role of the Independent Non Executive 
Directors is to offer advice, guidance and 
constructive challenge to the Executive 
Directors, using their wide experience gained in 
business and from their diverse backgrounds, 
details of which are set out in their biographies 
on pages 64 and 65 and in the Board diversity 
analysis on page 63. They also play an important 
part in monitoring the overall direction and 
strategy of the Company; scrutinising the 
performance of the Executive Directors; 
satisfying themselves as to the integrity of the 
financial information made available both to the 
Board and to the Company’s shareholders; and 
in general succession planning for the Board and 
other executive and senior management 
positions below Board level.

Appointments and succession
During 2020 the Committee reviewed the 
composition, structure, and balance of skills and 
experience on the Board. Details of the resultant 
changes to the composition of the Board during 
2020 and planned for 2021 are set out on pages 
82 and 83.

Board attendance
The Board met on 12 occasions during 2020 
including four meetings arranged between 
March and June specifically to discuss either the 
impact of COVID-19 or preparations for the June 
2020 equity raising. There was full attendance at 
all meetings by all Directors. The Board regularly 
considers the number of Board meetings that 
take place each year and has concluded that 
nine meetings is appropriate, with a business 
update meeting added during January 2021 in 
order to update on the previous year end 
outlook and the initial trading in the current year. 
The Board will keep the number of meetings 
under review. Additional Board meetings are 
convened as and when necessary and there are 
also processes in place for approving 
transactions and other matters that exceptionally 
may require approval in between Board 
meetings.

Where, exceptionally, a Director is unable to 
attend a meeting, it is Board policy that the 
Chairman and / or the Secretary will, as soon as 
possible, brief the Director fully on the business 
transacted at the meeting and on any decisions 
that have been taken. In addition, the views of 
the Director are sought ahead of the meeting 
and conveyed to those attending by the 
Chairman and / or the Secretary as appropriate. 
Details of the attendance of each Director at 
Board and Committee meetings are set out in 
the tables on pages 62, 80, 91 and 98.

In addition, and in line with the Code, the 
Chairman and the Senior Independent Director, 
independently of each other, hold meetings at 
least annually with the Independent Non 
Executive Directors without the Executive 
Directors present, and each did so on one 
occasion during 2020. There is a standing 
agenda item at the end of each Board meeting 
for the Independent Non Executive Directors to 
meet without the Executive Directors.

Board responsibilities
The Board discharges its responsibilities by 
providing strategic and entrepreneurial 
leadership of the Company, within a framework 
of strong governance, effective controls and a 
strong culture emphasising openness and 
transparency, which enables opportunities and 
risks to be assessed and managed 
appropriately. In addition, the Board sets the 
Company’s strategic direction; ensures that the 
necessary financial and human resources are in 
place for the Company to meet its objectives; 
and reviews management performance.

Information and professional development
In normal business conditions, all Directors visit 
Group operations on a regular basis, engaging 
with employees at all levels in order to foster and 
maintain an understanding of the business. The 
role of the National Employee Forum (NEF) has 
been even more important during the pandemic, 
to ensure that a representative of the Board is 
able to continue hearing employee sentiment 
first hand.

Company culture
A healthy culture is extremely important and the 
Board fully agrees with the Financial Reporting 
Council (FRC) that it both ‘protects and 
generates value’ and that culture should be the 
subject of a continuous focus rather than only in 
times of crisis. The Board is responsible for the 
Company’s culture and for defining and 
demonstrating the Company’s values and 
standards from the top. Culture is established by 
leadership and by example, but this also needs 
to be underpinned by clear policies and codes 
of conduct which ensure that the Company’s 
obligations to its shareholders and other 
stakeholders are clearly understood and met.

The Company’s approach is described in more 
detail on page 34. The Board is led in these 
respects by the Chairman, who ensures the 
Board operates correctly, setting its own culture 
and, by extension, that of the Company in its 
operations and its dealings with all stakeholders. 
The observance of that culture throughout 
business operations is led by the Chief Executive 
with the assistance of the other Executive 
Directors and the Group Management Team.

In the early part of 2020, the Board concluded a 
review of what it considers are important 
indicators of the Company culture, including 
health, safety and environmental matters (as set 
out on page 70), customer service, land, risk 
strategy, and diversity and inclusion.

The Board took a number of actions designed to 
address the findings of these cultural indicators:

 – An Independent Non Executive Director was 
appointed as the Board’s NEF Champion to 
ensure two-way information flows, as 
described on page 76

 – Initiatives in response to the pulse surveys, as 

described on page 70

 – Actions taken in response to employee 
consultation are set out on page 77

 – The NEF was consulted on the Company’s 

response to COVID-19, health and safety and 
remuneration as set out on page 77

The Board will keep all of these areas under 
regular review.

The Group General Counsel and Company 
Secretary acts as Secretary to the Board and its 
Committees and attends all meetings. A formal 
agenda and reports are issued electronically to 
Directors in respect of all Board and Committee 
meetings, generally at least one week prior to the 
meeting, in order to allow sufficient time for 
detailed review and consideration beforehand. 
Formal minutes are prepared in respect of all 
Board and Committee meetings.

The Secretary provides regular briefings to the 
Board on regulatory and governance matters, 
supplemented, as appropriate, by briefings from 
independent advisers.

The Chairman, Chief Executive, relevant 
Committee Chairs and Secretary meet sufficiently 
in advance of each Board or Committee meeting, 
in order to ensure action points from previous 
meetings have been implemented and to prepare 
the agenda and matters to be covered at the 
next, and at future Board and Committee 
meetings, as appropriate.

Advice available to the Board
All Directors have access to the advice and 
services of the Secretary and Company 
Secretariat team. The Board has an established 
procedure whereby Directors may take 
independent professional advice at the 
Company’s expense, where they judge it 
necessary to do so, in order to discharge their 
responsibilities as Directors.

The Board took advice during the year:

 – From Finsbury Glover Hering; Citigroup Global 

Markets Limited (Citi); and Credit Suisse 
International (Credit Suisse) on its 
announcements, political and public interest 
topics, the sector and the relative performance 
of the Company’s share price.

 – From its principal legal adviser Slaughter and 

May in relation to compliance arrangements in 
the COVID-19 environment and the Market 
Abuse Regulation and disclosure obligations.
 – From Deloitte via the Audit Committee on the 
significant governance developments during 
the year.

 – From Korn Ferry via the Remuneration 
Committee on remuneration matters as 
reported in more detail in the Remuneration 
Report on pages 99 and 111.

 – From various safety consultants in reviewing 
the external cladding system and fire safety 
arrangements on relevant developments, 
provided through the Cladding Committee’s 
regular updates to the Board.

Environmental, social and governance
The Board receives regular briefings and updates 
on particular topics that fall within the broad 
umbrella of environmental, social and 
governance (ESG).

These ESG briefings allow the Board to assess 
the significant ESG risks to the Company’s short 
and long term value and to identify any 
opportunities that may arise to enhance value.

They also inform the Board as to the progress 
being achieved towards early compliance, 
as far as reasonably possible, with the new 
requirements, effective for the 2021 
reporting period.

ESG currently falls under the remit of the 
Nomination and Governance Committee to 
increase focus, rigour and track progress of 
ESG priorities. 

The Company has retained its membership of 
the FTSE4Good Index.

In the latest update of the Institutional 
Shareholder Services (ISS) Governance Quality 
Score for the Company’s ESG performance, the 
Company is assessed to be at level 1 indicating 
the lowest level of comparative risk for 
governance, including for the key areas of 
compensation and shareholder rights.

The Board is aware of the increasing level of 
investor interest in climate change risk and that 
consideration is being given when reassessing 
risk and asset values to reflect this in revised 
capital allocations.

The Board has noted the Policy statement 
published by the Financial Conduct Authority 
setting out details of how greater reporting in this 
area is to become mandatory under the Listing 
Rules for 2021 reporting. The Company has 
sought to move towards early compliance with 
these requirements.

The Company continued work during 2020 to 
align its operations with the aims of the Task 
Force on Climate-related Financial Disclosures. 
More detailed information on this reporting is set 
out on pages 44 and 45.

We are also disclosing our performance against 
the criteria identified for our sector by the 
Sustainability Accounting Standards Board, in 
our Sustainability Report.

Company purpose
The Company’s purpose is to build great 
homes and create thriving communities. 
This purpose is described in more detail, 
together with the way it links to the 
Group’s strategy; is strongly supported 
by our values; and guides operational 
planning and performance, on pages 18 
and 19.

Examples of the Board’s leadership 
towards achieving this purpose during 
2020 are described on pages 1, 3, 18 and 
19 and pages 72 to 77 set out the 
Board’s consideration of key stakeholders 
and the ways in which consideration of 
their interests informed the Board’s 
decision making.

Details of ESG risks and value enhancement 
pursuits appear in the 2020 Sustainability 
Report, which is available on our website at 
www.taylorwimpey.co.uk/corporate/
sustainability

Health, safety and environment
The Board’s commitment to conducting its 
operations to high standards of health, safety 
and environmental management is 
demonstrated by receipt of detailed reports on 
health, safety and environmental matters in 
respect of the Company’s operations in the UK 
and Spain as the first substantive item at each 
Board meeting. More details, on these and other 
initiatives in these areas, can be found in the 
stakeholders section on pages 30 to 37, in our 
Sustainability Report for 2020 and the 
Company’s detailed carbon reporting, as 
required by the Department for Business, Energy 
& Industrial Strategy, as set out on pages 42 and 43.

Diversity
As part of our ESG agenda, the Company is 
committed to supporting diversity and its policy 
is to appoint or promote, as appropriate, the 
best person for the role in question, without 
taking account of factors such as educational or 
professional backgrounds (save as appropriate 
for the position); age; gender; ethnicity; or 
disability. The policy has been reinforced through 
training sessions on unconscious bias for 
management teams throughout the Company’s 
business and its head office functions. Progress 
to date in this area is set out on pages 86 to 89 
and continuing to improve our diversity across 
the Company will remain a priority for the Board.

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Governance

Corporate governance: Board leadership 
and Company purpose continued

Culture, values and ethics
The Board strongly believes that good 
governance should be focused not only on how 
the Board itself operates effectively but also, and 
very importantly, on the culture within which all of 
our businesses and employees operate and 
conduct themselves on a day to day basis in 
order to achieve our purpose. The culture, 
values and ethics set out on pages 34 and 68 
are set and monitored by the Board as set out 
on page 70 and led in our operations by the 
Chief Executive and the GMT. The principles of 
good governance are embedded throughout 
Taylor Wimpey and manifest themselves in a 
number of different ways, including the following:

 – An absolute and non-negotiable requirement 
throughout our business to ensure the health 
and safety of our employees, customers, 
subcontractors, suppliers and visitors to our 
offices and developments. Please see pages 
30 to 37 and 67.

 – The requirement to observe good business 
practice, including abiding by all applicable 
laws and regulations that relate to our 
business. Please see pages 68 and 69.
 – The provision of mandatory training to all of 

our businesses on key legislation and 
regulations relating to our areas of operation.
 – Our Group-wide Operating Framework control 

document setting out certain rules of 
operation, common procedures, other areas 
of best practice and delegated authority limits.
 – A system of controls and checks underpinned 
by a rigorous Internal Audit Department and in 
turn overseen by the Audit Committee.

 – Regular and embedded risk assessment and 

monitoring processes. Please see pages 46 to 
53 and 93.

 – Encouraging and investigating any disclosures 

made either directly or through an 
independent third-party whistleblowing hotline 
available to employees, subcontractors, 
suppliers, customers and the general public. 
Please see page 69.

Governance developments during the year
The Company has consistently sought to comply 
with planned improvements and revisions to the 
Code, and with wider governance initiatives, 
often in advance of their formal application to our 
reporting years.

There are regular briefings and updates on 
corporate governance at Board and Committee 
meetings and this report aims to explain in clear 

terms the governance related processes and 
procedures that are in place to ensure the 
Company complies with all applicable laws and 
regulations as well as, of course, meeting the 
requirements of our relevant stakeholders, 
including shareholders and their representative 
bodies with whom we are always very pleased 
to engage.

Expanding on our ‘Highlights of 2020’
The Board received governance briefings during 
the year, encompassing all of the key legal and 
regulatory governance changes introduced 
during 2020, in addition to specific briefings 
on its responsibilities under the Code and regular 
training on topics such as the Market 
Abuse Regulation.

The key areas of enhanced reporting introduced 
in the Code, and by other governance 
developments during 2020, may be found in 
the following areas of this Annual Report 
and Accounts:

 – Addressing COVID-19 guidance from the FRC 

and on the holding of Annual General 
Meetings during lockdown. Please see page 
75.

 – The enhanced role of our employees’ voice in 
Board deliberations, through our National 
Employee Forum (NEF), and the appointment 
of an Independent Non Executive Director as 
the Board’s NEF Champion with specific 
responsibility for liaising with the NEF and 
acting as a focus for two-way interaction 
between the NEF and the Board. Please see 
pages 76 and 77.

 – An increasing focus on the culture of the 
Company. Please see pages 34 and 66.

 – Requirements around Board composition and 
succession planning at Board level. Please 
see page 83.

 – Wider recommendations to promote good 
corporate governance, particularly around 
executive pay. Please see page 98.

Management
Progress in achieving the Group strategy is 
reviewed at appropriate Board meetings through 
the year and is reported on pages 22 to 25. The 
Chief Executive has responsibility for preparing 
and reviewing strategic plans for the Group and 
the annual budgetary process. These are subject 
to formal review and approval by the Board. The 
Chief Executive and the Board conduct regular 
reviews of actual results and future projections 
with comparison against budget and prior year, 

together with various treasury reports. Disputes 
that may give rise to significant litigation or 
contractual claims are monitored at each Board 
meeting, with specific updates on any material 
developments or new matters presented by the 
Group General Counsel.

The Group has clearly defined policies, processes 
and procedures governing all areas of the 
business, which will continue to be reviewed and 
refined in order to meet the requirements of the 
business and changing market circumstances.

Defined authority limits continue to be closely 
monitored in response to prevailing 
market conditions.

There is a clearly identifiable organisational 
structure and a framework of delegated authority 
approved by the Board, within which individual 
responsibilities of senior executives of Group 
companies are identified and can be monitored. 
These are set out in the Operating Framework, 
which is available for review online by any 
employee through the Company’s intranet. 
These activities are reinforced through process 
compliance and other audits conducted by 
Internal Audit. The annual employee 
performance appraisal process is competency 
based, with individual objectives cascaded down 
from the appropriate business objectives. The 
process also identifies training needs to support 
achievement of objectives.

Operational oversight
Operational management of the Company’s 
business is undertaken by the Chief Executive 
who receives advice from the GMT. The GMT is 
the most senior executive committee and its 
membership is as set out on pages 14 and 15.

The Board also receives regular reports and 
minutes from the Treasury Committee, which 
meets under the Chairship of the Group Finance 
Director, and also comprises the Group General 
Counsel and Company Secretary; a senior 
operations executive (Group Operations Director 
or one of the Divisional Chairmen) who rotate 
periodically; and the Group Treasurer. The key 
responsibilities of the Committee are, broadly, to 
monitor and keep under review the Group’s 
financial risks, financial policies, financial facilities, 
covenant compliance and insurance programme 
in the light of current and proposed strategic and 
operational requirements, and to make 
recommendations to the Board or GMT, as 
appropriate, regarding policy or operational 
changes in these areas.

The Treasury Committee also continuously 
monitors the operation of the Group’s supplier 
payment policy and practices and advises the 
Board, through its reports and minutes 
considered at Board meetings, of any significant 
variances, together with remedial actions 
proposed or taken.

The following documents relating to the Group’s 
management processes and division of 
responsibility are available for review on the 
Company’s website at: www.taylorwimpey.co.
uk/corporate/investor-relations/corporate-
governance:

 – Schedule of matters specifically reserved for 

the decision of the Board.

 – Terms of Reference of the Board Committees: 

Audit, Nomination and Governance, and 
Remuneration, which outline their objectives 
and define a programme of activities to 
support the discharge of their responsibilities.

 – Policies covering operational, compliance, 
corporate responsibility and stakeholder 
matters, including those related to the Bribery 
Act 2010 and Anti-Corruption.

 – The Company’s Articles of Association 

(Articles).

These have been updated to reflect the Code 
and relevant reporting against these is provided 
to the Board or to the Audit Committee by the 
Head of Internal Audit and the Secretary as 
appropriate.

Productivity
The Company continues to support the 
Government’s desire for increased productivity, 
including through greater recognition of the 
importance of ‘human capital’ and a clearer 
focus on training and development. Details of 
our initiatives in this regard appear on pages 24, 
25 and 34.

Risk
During 2020, the Group’s control environment 
was further improved through enhanced 
reporting, tracking and monitoring, which 
identified the key risks to be reviewed and 
assessed by Internal Audit as part of its 
programme of work during the year. This work 
was led by the Board, assisted by the Audit 
Committee, and informed by a detailed review 
from the GMT, and included a number of 
assessments of risk and its identification and 
mitigation, as set out on pages 46 to 53.

Anti-bribery and anti-corruption
In line with the Bribery Act 2010, the Company 
has written policies on its zero-tolerance 
approach to bribery or corruption. The policies 
are available for review externally on the 
Company’s website and by all employees on the 
Company’s intranet. The risk to the Company of 
non-compliance would be significant reputational 
damage, potential financial penalties and the 
possible exclusion from certain approved partner 
arrangements. These risks are mitigated by 
training for senior managers and by issuing an 
annual reminder, which includes the then-current 
versions of the policies, to all businesses and key 
departments, which requires written confirmation 
of continuing compliance and maintaining the 
gifts and hospitality register.

Ensuring there is no conflict of interest
In order to assist Directors in complying with 
their duty to avoid conflicts (or possible conflicts) 
of interest, it is standard procedure that the 
Board must first give its clearance to such 
potential conflicts of interest (which would 
include directorships or other interests in outside 
companies and organisations) following which, 
an entry is then made in the statutory register 
which the Company maintains for this purpose.

Whenever any Director considers that he or she 
is, or may be, interested in any contract or 
arrangement to which the Company is or may 
be a party, the Director gives due notice to the 
Board in accordance with the Companies Act 
2006 and the Company’s Articles. In such 
cases, unless allowed by the Articles, any 
Director with such an interest is not permitted to 
participate in any discussions or decisions 
relating to the contract or arrangement.

The Board undertakes a regular review of each 
Director’s interests, if any, outside the Company. 
In addition, all proposed new appointments and 
interests of Directors are cleared in advance with 
the Board, which considers the impact on the 
time commitments of the Director concerned. 
Following these reviews, the Board remains 
satisfied that, in line with the Code, all Directors 
are able to allocate sufficient time to the 
Company to enable them to discharge their 
responsibilities as Directors effectively, and that 
any current external appointments do not detract 
from the extent or quality of time which the 
Director is able to devote to the Company. 

Whistleblowing
The Group’s Whistleblowing Policy is 
supported by a clear process that includes 
an independent third-party whistleblowing 
hotline through which any person, 
including employees of the Company, 
may, in confidence, raise concerns about 
possible improprieties in financial 
reporting, other operational matters or 
inappropriate behaviours in the workplace. 
All whistleblowing cases are investigated 
by the Head of Internal Audit, Head of 
HSE (where appropriate), Group Human 
Resources Director and / or the Group 
General Counsel and Company Secretary 
depending on the nature of the issue. The 
Chief Executive is apprised, on an 
anonymous basis, of all allegations and 
conclusions of the review.

Whistleblowing incidents and their 
outcome are reported to the Board, on an 
anonymous basis, in line with the Code. 
Whistleblowing featured regularly on the 
Board’s agenda during 2020, with formal 
half yearly reviews and interim updating on 
significant matters, which allowed the 
Board to regularly review the adequacy of 
the policy in line with its requirement to do 
so under the Code. The policy includes 
the ability for workers to make protected 
disclosures with regard to matters arising 
under the Modern Slavery Act with regard 
to our business and its supply chain. 
Following a review of the process and 
administration, and the continuing 
high-profile awareness campaign around 
the Company’s businesses and offices, 
the Board is satisfied that the Policy and 
its administration remain effective.

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Governance

Corporate governance: Board leadership 
and Company purpose continued

Board 
activities

How our Board  
monitors culture

The Board is responsible for setting the 
Company’s culture from the top, as explained 
on page 61. The Company’s culture is 
underpinned by clear policies and codes of 
conduct which ensure that the Company’s 
obligations to shareholders and stakeholders 
are clearly understood and met. The 
observance of the culture throughout the 
business operations is led by the Chief 
Executive with the support of the GMT. 

A healthy culture is extremely important  
to protect and generate value and the  
Board keeps the culture under continuous 
review. Throughout 2020, the Board used  
a number of internal and external indicators  
to inform its regular assessment of the 
Company’s culture.

The Board regularly reviews and discusses the following topics:
 – Health, safety and environment.
 – Business strategy.
 – Company culture.
 – Governance.
 – HR and employee matters.
 – Diversity and inclusion.
 – Key risks and risk management.
 – The market.
 – The Company’s financial position and performance.
 – The Company’s share register and investor relations programme.
 – Compliance and legal matters.
 – Operational matters, such as customer service and community engagement.

Compliance
The Board oversee the implementation  
of the Company’s policies covering  
anti-bribery and corruption, anti-money 
laundering, anti-slavery and human 
trafficking, data protection and cyber security. 
This includes implementing the appropriate 
processes, online training and annual senior 
management sign off, and monitoring the 
Company’s whistleblowing process, as set 
out on page 69.

Board and employee engagement
The Board selected Gwyn Burr, Independent 
Non Executive Director,  
to be the Board’s NEF Champion  
to strengthen the availability and frequency of 
communication between the Board and 
employees. More information can be found 
on pages 76 and 77. 

Employee perception
The Company has maintained its  
top fifty ranking in the ‘Glassdoor list of best 
places to work’ for the fourth successive 
year. More information can be found on 
pages 34 and 35.

Health and safety
Our Annual Injury Incidence Rate per 
100,000 employees and contractors was 
151 (2019: 156). The Board receives 
detailed reports on health, safety and 
environmental matters as the first 
substantive item at each Board meeting. 
More information can be found on 
pages 24, 25, 34 and 35.

Employee retention
Our voluntary employee turnover of  
9.4% (2019: 12.9%) is consistent with a 
strong level of engagement with the 
Company’s strategy, however, we 
acknowledge that employees were less 
likely to change employment during the 
pandemic. More information can be 
found on pages 24, 25, 34 and 35.

Employee surveys
The Board reviewed the results  
of the employee surveys evaluating the 
Company’s response to the COVID-19 
pandemic:

 – 97% felt very satisfied with the level  
of support received during 2020

 – 97% felt working in a more flexible way 
will positively impact their mental health 
and wellbeing

 – 96% felt the Company is  
committed to becoming  
a more inclusive organisation

More information can be found on pages 
34 and 35.

Strategy and execution

Business updates
 – Held a two day off site meeting with the 
GMT in September 2020 (adhering to 
COVID-19 guidelines) to discuss strategy

 – Received regional operating divisions’ 

performance updates

 – Received a detailed update on the 

Company’s strategy

 – Received a detailed presentation on the 

Company’s health, safety and environmental 
performance

Organisational capacity

COVID-19
 – Held regular meetings to discuss and 
monitor the impact of the COVID-19 
pandemic on the Company and its 
stakeholders and agreed appropriate 
actions to be taken

 – Considered and approved the proposal to 
raise £510 million through an equity raise

Environmental strategy
 – Oversaw the development of, and approved 
the Company’s environmental strategy, to 
be implemented from 2021

Compliance
 – Reviewed and approved the 2019 Annual 

Report and Accounts

Operational performance
 – Reviewed and discussed detailed reports 

National Employee Forum (NEF)
 – Approved the appointment of Gwyn Burr 

from the GMT

to be the Board’s NEF Champion

 – Received detailed half yearly reports on HR 
matters, in addition to the regular updates 
at every meeting

 – Received reports on NEF meetings and 

considered employee participants’ views 
on key areas

 – Reviewed the arrangements for ongoing 
compliance with GDPR and actions 
proposed for improving the resilience of the 
Company’s IT systems

COVID-19
 – Reviewed the implementation of the 

Company’s emergency cover plans in 
response to the COVID-19 pandemic and 
was proud to note that no material evidence 
of weakened controls was found

Succession and contingency planning
 – The Nomination and Governance Committee 
formally reviewed the strategy for succession 
planning and related training assessment 
and provisions, for both the Board and 
positions below Board level, and progress 
towards achieving it

Brexit
 – Reviewed and assessed the impact of Brexit 

on the Company’s operations

Financial oversight

Financial resources
 – Received a detailed review of the 

Company’s financial position, including 
borrowing facilities and financial alternatives, 
at each meeting

 – Agreed the budget for the 2021  

to 2022 period

Governance and values

Compliance
 – Expanded the remit of the Nomination 

Committee to take the lead on the Board’s 
corporate governance responsibilities
 – Received regular updates on governance 
and regulatory developments during the 
year, from both internal and external sources

 – Checked the status of the Company’s 

compliance with the requirements of the 
Code throughout 2020

 – Reviewed and further improved processes 
designed to guard against instances of 
modern slavery

 – Reviewed financial performance reports, 

including the availability of financial, people 
and supply chain resources, at each meeting

Reporting
 – Reviewed and approved, with prior advice 
from the Audit Committee, the full year 
and half year results statements

 – Reviewed and approved each trading 

statement made during the year

Dividend
 – Considered the Company’s Dividend Policy
Pensions
 – Received regular updates on the financial 

position of the Company’s pension fund and 
its funding objectives

 – Approved the Company’s fourth  

Modern Slavery Act 2015 statement in 
2020 after reviewing its operations and 
supply chain

AGM
 – Held the 2020 AGM during the first 

COVID-19 lockdown ‘behind closed doors’ 
but with the opportunity for shareholders to 
pre-submit questions or ask them live

Board evaluation
 – Concluded the externally facilitated Board 
evaluation for 2019, identifying areas for 
further improvement and recommended 
actions to be taken

Shareholders
 – Received an update from the Chairman 

following the Chairman’s virtual shareholder 
roadshow

 – At the 2020 AGM, submitted the 

 – Sought shareholder and institutional 

Remuneration Report, which was approved 
by in excess of 96% of votes

feedback, both at the AGM and half year 
and full year results presentations, along with 
advice from the Company’s stockbrokers on 
the market and sector

Key

Customers 

Employees

Partners

Investors

Communities

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Governance

Corporate governance: Board leadership 
and Company purpose continued

How the Board 
considered stakeholders  
during the year

engagement enabled them to fully understand 
the key issues relevant to each stakeholder. 
Further details on how the Board considered 
stakeholders during the decision making 
process, and how the stakeholder engagement 
fed into this process, are set out on the next 
three pages.

Read more about stakeholder engagement on 
pages 28 to 41.

Details of how the Directors have fulfilled their 
duties can be found throughout the Strategic 
and Governance reports on the following pages:

 – The likely consequences of any decision in 

the long term – Pages 11, 12 and 13, 18 and 
19 and 72 to 75.

 – The interests of the company’s employees – 
pages 24 to 29, 34 and 35, and 72 to 75.
 – The need to foster the company’s business 
relationships with suppliers, customers and 
others – pages 28 to 41 and 72 to 75.

 – The impact of the company’s operations on 
the community and the environment – pages 
28 and 29, 42 to 44 and 73 to 75.

 – The desirability of the company maintaining 
a reputation for high standards of business 
conduct – pages 18, 20 and 21, 26 to 29 and 
67 to 75.

 – The need to act fairly as between members 
of the company – pages 28 and 29, 38 and 
39, and 72 and 75.

The Directors are required by law to act in a way 
that promotes the success of the Company for 
the benefit of shareholders as a whole. In so 
doing the Company must, in accordance with 
Section 172 of the Companies Act 2006, also 
have regard to wider expectations of responsible 
business behaviour, such as having due regard 
to the interests of, and actively engaging with, its 
employees; the need to engage and foster 
business relationships with suppliers, customers 
and others; the need to act fairly as between 
members of the Company; the likely 
consequences of any decision in the long term; 
the desirability of maintaining a reputation for 
high standards of business conduct; and the 
impact of the Company’s operations on the 
community and the wider environment. The 
Company’s section 172 (1) statement of 
compliance can be found on page 29 and 
further details on how the Directors have fulfilled 
their duties can be found on the next six pages.

The Company’s stakeholders are set out on 
page 28. The Board understands the importance 
of stakeholder engagement and continues to 
engage with each stakeholder on a regular 
basis. Further information on how the Board 
directly engaged with shareholders and 
employees can be found on pages 75 and 76 
and details on how the Company engaged 
with our customers, partners, investors and 
communities (and outcomes as a result of that 
engagement) during the year is noted on pages 
28 and 29. The Board receive an update from 
the Executive Directors on this engagement on 
a regular basis.

During the year, the Board was closely involved 
in all key decisions of the Company. Alongside 
providing rigorous evaluation, risk management 
and challenge to maintain strong governance, 
the Board also used the stakeholder 
engagement to inform each decision. The Board 
is aware that in some situations, stakeholders’ 
interests will be conflicted, however the 

Key

Customers 

Employees

Partners

Investors

Communities

Closure of construction sites  
and sales offices

March 2020
The Board took the proactive decision  
to be the first major housebuilder to close 
construction sites and sales offices. 

In making this decision, the Board considered 
the following stakeholders:

Whilst construction was deemed to be a 
permitted activity by the UK Government, 
the Board believed it was essential to ensure 
that our working practices could strictly 
adhere to social distancing and this would 
require time and careful planning.

The health and safety of our customers, 
employees and partners has always been a 
non-negotiable priority at Taylor Wimpey.

The Chief Executive wrote to all customers 
when we closed sites. As a result of this 
engagement, we continued to support new 
and existing customers and conducted all 
business by telephone or digitally. To give 
added reassurance we extended our 
two-year warranty for all customers in 
warranty, at any point in the first national 
lockdown, by two months.

The Board understood that closing our sites 
and sales offices would have an impact on 
sales and completions, and this in turn would 
impact our investors. The Board felt strongly 
that it was important to ensure the enhanced 
safety measures were put in place to protect 
the health and safety of all our stakeholders 
that visit our sites.

For further information see page 4.

Dividends and executive pay

March 2020
To protect the long term financial stability of 
the Company the Board made the decision to 
cancel the 2019 final dividend and the 2020 
special dividend. The Remuneration Committee 
also considered the application of the 
Remuneration Policy during 2020.

In making this decision, the Board considered 
the following stakeholders:

The Board were very aware of the impact this 
decision would have on our loyal shareholders 
who rely on dividend income. The Board took 
this proactive measure to protect the balance 
sheet and increase flexibility in the short term 
until the extent and duration of the pandemic 
was better understood. The Board continues 
to be committed to providing a reliable 
minimum annual return to shareholders, 
therefore in July 2020, the Board announced 
its intention to resume the payment of an 
ordinary dividend in 2021.

At the request of the Executive Directors, 
the Remuneration Committee amended the 
application of the Remuneration Policy in 2020. 
The Executive Directors’ 2020 annual bonus 
was cancelled and they took a voluntary 
reduction in base salary and pension from 
1 April to 31 July 2020. The Non Executive 
Directors also took a voluntary reduction in their 
fees for the same period of time. Further details 
of these changes can be found on page 102.

The Board is aware that over 64% of our 
employees are also shareholders in the 
business and this decision directly impacted 
them in the same way. 

For further information see pages 3 and 98.

Taylor Wimpey Pay  
it Forward Scheme

April 2020
The Board oversaw the implementation of the 
Taylor Wimpey Pay it Forward Scheme (the 
Scheme) by the GMT and Internal Audit. 

In making this decision, the Board considered 
the following stakeholders:

Most people working on our sites are 
subcontractors and their support and loyalty 
was vital to ensure we were able to re-start 
work on sites as soon as possible, with new 
working practices to be COVID-secure. The 
Board considered that the interest-free loan 
would make a real difference to our self-
employed subcontractors when they 
otherwise would not be able to earn during 
the first national lockdown. 

In addition, we remained in constant dialogue 
with our partners and remained committed to 
paying them promptly.

The Board considered that the Scheme 
would protect the business in the short term 
whilst also strengthening the business for the 
future and increasing shareholder returns. 

Many of our subcontractors live in the 
communities in which we build, so the 
Scheme indirectly benefits the communities 
by ensuring job security.

For further information see pages 36 and 37.

Remobilisation

May 2020
Following the UK Government’s 
announcement to restart the housing market, 
the Board oversaw the development of the 
processes and plans to ensure that work 
could start back on site in a safe and 
sustainable manner, whilst at all times 
complying with the relevant UK Government 
guidelines. 

In making this decision, the Board considered 
the following stakeholders:

To ensure that customers who had already 
reserved homes were able to move as soon 
as possible with minimum delays.

The Board ensured that the COVID-19 Code 
of Conduct and adapted COVID-secure 
working practices protected our employees 
and partners. 

In addition, the Board made the decision to 
share our updated working practices with 
other housebuilders to support them to 
remobilise as soon as possible.

The Board ensured that the revised 
processes were developed so that we could 
re-open our sites as quickly as possible, 
whilst being COVID-secure, to limit the impact 
on our investors.

For further information see pages 10 and 11.

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Governance

Corporate governance: Board leadership 
and Company purpose continued

Equity raise 

Company purpose 

Environmental strategy

June 2020
The Board approved the decision to raise 
£510 million through issuing new shares in 
order to take advantage of attractive 
opportunities in the land market.

In making this decision, the Board considered 
the following stakeholders:

The Board recognised that the reduced level 
of competition for land created a disconnect 
in the market, resulting in short term 
opportunities to acquire land from a range of 
sources at attractive returns. 

These investments will support sustainable 
future growth and deliver enhanced long term 
value to shareholders.

Retail shareholders were also able to 
participate in the equity raise through the 
retail offer. 

All Directors participated in the equity raise.

The Board ensured that employees had the 
opportunity to participate in the equity raise. 
The Board were pleased to note that 329 
employees participated in the equity raise. 

The Board considered that the equity raise 
would increase our opportunity to provide 
homes in the locations our customers want 
to live.

For further information see pages 12 
and 13.

September 2020
During the year, the Board considered the 
Company’s purpose and how best to define it 
in a way that is meaningful for the Company 
and is understandable for, and resonates 
with, our stakeholders. Taylor Wimpey’s 
purpose is to build great homes and create 
thriving communities.

In making this decision, the Board considered 
the following stakeholders:

September 2020
As part of the broader ESG agenda, the 
Board reviewed and approved our new 
environmental strategy during 2020.

As a business, we want to play our part 
in creating a sustainable future for everyone. 
Therefore when considering the new 
strategy, the Board considered the 
following stakeholders:

The Board believes that our purpose should 
drive our strategy, guide our culture and 
provide a framework for consistent decision 
making which benefits all stakeholders. 

To fully understand each stakeholder’s 
interests, the Board considered each of them 
in turn. 

During 2021, the Board will continue to align 
our actions and priorities even more closely to 
our purpose, which will benefit all of our 
stakeholders. 

For further information see pages 18 and 19.

The Board is confident that our new 
environmental strategy, and the challenging 
targets contained within it, will positively 
impact the local environment in the locations 
that we build across the UK. 

Environmental factors have become 
increasingly more material issues for investors 
when making investment decisions. As a 
result of the increasing focus placed on all 
ESG matters by our investors and 
shareholders, the Board ensured that the new 
environmental strategy had been informed by 
shareholder feedback.

Like many of our stakeholders, our employees 
want to work for a business which takes its 
environmental responsibilities seriously.

The Board believes that by implementing the 
new strategy, our customers will be able to 
lead greener and more sustainable lives.

For further information see pages 42 and 43. 

Diversity and inclusion

October 2020
As another ESG topic, the Board reviewed 
the Company’s approach to, and progress 
in respect of, diversity and inclusion during 
2020.

In conducting this review, the Board 
considered the following stakeholders:

By embracing the diversity in our business 
and the communities in which we operate, 
this will enable us to succeed through a 
workforce that is inclusive, creative and 
innovative.

The Board considered that having a broader 
range of perspectives, ideas and experiences 
will align with our purpose, improve decision 
making across the business and benefit all of 
our stakeholders.

In early 2021, we will be launching our new 
Equality, Diversity and Inclusion Policy and 
remain committed to equality of opportunity in 
all of our employment practices, policies and 
procedures across the business.

For further information see page 86.

How the Board engaged with investors during the year

The Board actively seeks and encourages 
engagement with investors, including its major 
institutional shareholders and shareholder 
representative bodies.

The Company has engaged with investors in a 
proactive manner during the pandemic and as 
part of the equity raise in June. The charts below 
set out the number of meetings held with 
investors by the Chairman, Executive Directors 
and our Investor Relations team. These meetings 
include one to one meetings, group and 
conference meetings.

2020 Annual General Meeting
As a result of the pandemic shareholders were 
unable to attend the 2020 AGM in person. 
The Board put in place arrangements for 
shareholders to listen to the business of the 
meeting by dialling in to a teleconference facility. 
Shareholders were also given the opportunity to 
ask questions in real time on the call. 
Alternatively, they were able to submit questions 
in advance of the meeting to the Company 
Secretary by email and these were answered on 
the call. 

Investor relations programme
The Company operates a structured investor 
relations programme, based around formal 
announcements and publications of the full  
year and half year results. The Board is kept 
regularly apprised on the investor relations 
programme and receives a detailed report  
at each meeting. 

In the year, there has been increased investor 
engagement through telephone and video calls 
in order to give investors the opportunity to 
discuss the Company's response to the 
COVID-19 pandemic. Early in the pandemic an 
investor outreach programme took place to offer 
investors the opportunity to meet with Executive 
Directors and discuss key decisions.

In June, alongside and following the equity 
raise, Executive Directors engaged with a range 
of investors.

Number of meetings held during the year

Chairman(a): 

11

Executive Directors(a): 

Investor Relations: 

(a) 

Investor Relations also 
attended these meetings

108
69

Number of Executive Director meetings 

2020

2019

2018

52

52

108

Chairman’s virtual roadshow
Irene Dorner met individually with 11 of our key 
investors and shareholder representative bodies 
in September and October. During these 
meetings, investors were keen to understand the 
Board’s involvement in strategic decisions during 
the year. 

During these meetings, the key topics discussed 
were strategy, ESG matters, the equity raise and 
succession planning. 

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Governance

Corporate governance: Board leadership 
and Company purpose continued

Strengthening engagement  
with our employees

Q&A with Gwyn Burr, 
the Board’s NEF 
Champion

How have you found your first few months 
as the Board’s NEF Champion and what 
benefit has it brought to Board 
discussions?

I have thoroughly enjoyed being a part of the 
NEF since being appointed as the Board’s NEF 
Champion. So far, I have attended two virtual 
meetings which gave me a great opportunity to 
meet with members and get a real 
understanding of what matters are key to our 
employees. This has enabled me to reflect and 
support their interests accurately during Board 
discussions and also feedback employees’ 
views on key topics to the Board. The Board 
values employee feedback as it is an essential 
component of our culture.

What makes the NEF so effective?

I think the format of the NEF is key to its 
effectiveness. As members are elected from 
across the divisions and functions it ensures 
that I’m able to capture a true representation of 
employees’ views from across the business.

How often will you be attending the NEF?

The NEF meets every quarter and I plan to 
attend each meeting. I am very much looking 
forward to meeting with the NEF in person when 
circumstances permit.

How will you report back to the Board? 

After every NEF meeting, there is a standing 
item on the Board agenda for me to provide an 
update to the Board. In addition, the Chairman 
and I are given the opportunity to propose items 
for each NEF agenda if we wish to do so.

Engagement with employees has been more important than ever as a 
result of the pandemic. During the year the Board looked to strengthen 
how they engage with employees in the following ways: 

Board’s NEF Champion 
Gwyn Burr was selected to be the Board’s NEF Champion in July 2020. 
Further details can be found on the next page. 

Regional business unit visits by the Chairman and Senior 
Independent Director
Prior to the onset of the COVID-19 pandemic, as part of their induction, 
Irene Dorner and Robert Noel visited three regional businesses in the 
Northern Division, where they met employees, visited sites and 
developed a feel for the business.

CEO Microsoft Teams calls
Pete Redfern spoke with c.2,000 employees via group calls on Microsoft 
Teams during the year. Pete used this as an opportunity to gain 
feedback from employees about the Company’s response to the 
pandemic, the introduction of the COVID-secure safety measures and to 
gain a sense of their overall health and wellbeing. The Board were 
particularly pleased that Pete was recognised by Glassdoor for his 
leadership during the pandemic.

Pulse surveys
The Company ran three ‘pulse’ surveys to gain feedback on key topics 
such as diversity and inclusion and access to development opportunities. 
The results were fed back to the Board.

Regular communications from the GMT
Throughout the first national lockdown, the GMT regularly engaged with 
all employees through a set of daily challenges. Employees were also 
encouraged to contact a dedicated email address if they had any 
concerns at all.

Employee engagement framework with the Board

The diagram below shows the current framework used by the Board to gather the views of the workforce. The framework ensures that there is 
continuous two-way communication and collective consultation between the Board and employees.

During 2021, the NEF and ECC format will be further reviewed to ensure both forums are reflective of the individual business units and the wider 
business as a whole. Further details of this review will be set out in the Annual Report and Accounts 2021.

Employee Consultative 
Committees (ECC)
Purpose: 
Each regional business unit 
(BU) has an ECC to consider 
local and national issues.

Members: 
 – ECC chaired by the BU 

Managing Director
 – Three members from 
different functions 

 – Elected every three years by 
employees within the BU

Meeting frequency:
At least twice a year

National Employee  
Forum (NEF)
Purpose:
Provide a platform to enhance employees’ 
ability to raise matters with the Company 
that affect the business across all of 
its Divisions.

Members:
 – NEF chaired by a senior leader
 – 12 members from across the divisions 

and from a range of functions

 – The Board’s NEF Champion

 – Elected every three years by respective 

division

Meeting frequency:
Quarterly

Key topics discussed during 2020:
 – The Company’s response to COVID-19
 – Health and safety
 – Build quality and customer service
 – Remuneration

Taylor Wimpey plc Board
In addition to the NEF, the 
Board engages with employees 
in the following ways:

 – Site and BU visits
 – Employee survey results
 – Regular people reports
 – Annual Strategy Away Day  

at a regional BU

 – Open lines of 

communications with the 
CEO via Group Microsoft 
Teams calls

 – Regular updates from the 

Divisional Chairmen
 – Whistleblowing reports

How the ECC communicates with:

How the NEF communicates with: 

How the Board communicates with:

The NEF
 – The ECC members are encouraged to 

The ECC and employees
 – A NEF newsletter is distributed  

feedback directly to the NEF members to 
ensure two-way communication and 
collective consultation at a local level

to all employees within four weeks  
of the NEF meeting taking place  
which provides an overview  
of topics discussed and  
encourages feedback

The Board
 – There is a standing item on the Board 
agenda after each NEF meeting for the 
Board’s NEF Champion to feedback to 
the Board

The NEF
 – NEF agendas are established by  

the Chairman of the NEF, the Group HR 
Director and other key stakeholders
 – Agendas are subsequently reviewed by 

the Group General Counsel and Company 
Secretary for input on behalf of  
the Board 

 – The Chairman of the Board and the  

Board’s NEF Champion are given the 
opportunity to propose items for each  
NEF agenda

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Governance

Corporate governance: Division of responsibilities 

A clear and  
effective structure

There is a clear and effective division of 
responsibilities between the Board, its 
Committees and operational management, 
which is a key foundation of the Company’s 
strong governance.

In line with the Code, the clearly defined roles 
and responsibilities of the Chairman and Chief 
Executive were reviewed during 2020, set out in 
writing and signed by Irene Dorner and Pete 
Redfern in their respective capacities as 
Chairman and Chief Executive.

We believe that a successful company is led by 
an effective and entrepreneurial board, whose role 
it is to promote the long term sustainable success 
of the company, generating value for all of the 
company’s stakeholders. To support this 
principle, the Board has established a framework 
of delegated financial, commercial and 
operational authorities which define the scope 
and powers of the Chief Executive and the GMT.

How we are governed

The Board
– Provides strategic and entrepreneurial leadership within a framework of strong governance and effective controls

– Responsible for defining and setting the Company’s purpose and values which in turn set its culture

– Establishes the Company’s risk appetite and oversees processes designed to ensure compliance

– Defines which matters are reserved for the decision of the Board, which for Taylor Wimpey include profit expectations and Dividend Policy

– Reviews the Whistleblowing Policy and associated investigations and outcomes

– Ensures effective engagement with shareholders

Audit Committee
Chaired by Humphrey Singer

 – Monitors, reviews and advises the Board on the 

Company’s financial reporting and related 
announcements

 – Undertakes a detailed half-yearly review of the 
Company’s risk assessment and mitigation 
processes and outcomes, and advises the 
Board

 – Oversees the relationship with the Company’s 

auditor

 – Oversees the reporting of internal audit 

investigations and reviews the implementation of 
any changes required

 – Monitors the continuous improvements in 

information technology, data protection and 
resilience to cyber attacks

Nomination and Governance 
Committee
Chaired by Irene Dorner

 – Reviews the balance, diversity, independence 

and effectiveness of the Board

 – Oversees the selection, interview and 

appointment of new Directors to the Board
 – Reviews the succession and contingency 
planning for the Board and across the 
Company’s senior positions

 – Reviews the training and development plans 
for the Board and across the Company’s 
senior positions

 – Reviews, sets targets for and drives the 

Company’s diversity and inclusion strategy

 – Reviews the Company’s corporate governance 

practices and procedures

 – Reviews AGM resolutions and makes related 
recommendations to the Board for approval

Remuneration Committee
Chaired by Gwyn Burr

 – Advises the Board on remuneration policy at 

Board and senior management level

 – Ensures that remuneration is geared to the 

enhancement of shareholder value

 – Ensures that targets are appropriate and support 
the delivery of the strategy, whilst appropriately 
limiting risk taking and reflecting ESG 
considerations

 – Ensures that rewards for achieving or exceeding 

agreed targets are not excessive

 – Promotes the alignment of executive and wider 

employee interests with those of the Company’s 
shareholders and with the Company culture, 
including by setting executive shareholding 
guidelines and stipulating post-employment 
holding requirements for certain employees

Chief Executive and the GMT
- Responsible for the day to day management of the Company’s operations

- Responsible for making key strategic and operational decisions, and for sustainability, customer service, health and safety, HR, finance, legal and compliance matters

- Oversee the regional divisions’ performance with input from each of the Divisional Chairmen

Read more in the Committees’ Terms of Reference available at: www.taylorwimpey.co.uk/corporate/our-company/governance.

Role of the Board

Whilst all Directors share collective responsibility for the activities of the Board, we have defined the roles in more detail as governance 
considerations have developed over time. These roles and responsibilities are:

Chairman

 – Lead the Board effectively to direct the 

 – Facilitate and promote constructive Board 

 – Ensure an appropriate induction and 

Company

relations and communication

 – Chair Board meetings and set Board 

 – Ensure Directors receive accurate, timely 

meeting agendas

and clear information

development programme is in place for 
individual Directors

 – Agree the Chief Executive’s personal 

 – Ensure high standards of corporate 

 – Set the Company’s cultural tone from 

objectives

governance

the top

 – Demonstrate objective judgement
 – Build a well balanced and highly effective 

 – Enable an annual review of the 

Board’s effectiveness

 – Ensure there is effective communication 

and debate with shareholders

 – Maintain an appropriate balance between 

Board

 – Engage individually with the Directors, 

the interests of stakeholders

 – Promote a Board culture of openness and 
debate to encourage constructive challenge

as required

Chief Executive

 – Develop and implement the Company’s 

 – Regularly review the organisational 

 – Maintain relationships with investors and 

strategy

 – Recommend the strategic plan and related 

annual budget

 – Ensure the effective day to day running of 

the Company

 – Ensure coherent leadership of the 

Company

structure, including developing the Group 
Management Team and planning for 
succession

 – Manage the Group’s risk profile and 
establish effective internal controls

 – Ensure the Chairman and the Board are 
kept advised and updated regarding any 
key matters

advise the Board accordingly

 – Set the Company’s culture from the top, 

particularly with regard to compliance and 
sustainability

 – Agree the Company’s annual budget 

proposal, prior to formal agreement with 
the Board

Group Finance Director

 – Manage the Company’s operational 

 – Oversee the Company’s risk profile, 

financial affairs, including any treasury and 
tax matters

in conjunction with the Group 
Management Team

 – Oversee the commercial, information 
technology and pension departments

Group Operations Director

 – Agree the Company’s annual budget 
proposal from a financial perspective, 
prior to formal agreement with the Chief 
Executive and then the Board

 – Manage the Company’s operational 

 – Oversee the operational supply chain and 

 – Agree the Company’s annual budget 

development process, from land acquisition, 
through planning applications, design and 
production, to sale of the completed 
product and customer service matters

logistics support

 – Oversee the Company’s risk profile, 

in conjunction with the Group 
Management Team

proposal from an operational perspective, 
prior to formal agreement with the Group 
Finance Director, Chief Executive and then 
the Board

Senior Independent Director

 – Act as a sounding board for the Chairman
 – Chair Board meetings in the absence of 

the Chairman

Independent Non Executive Directors

 – Act as an intermediary for the other 

 – Lead the search for a new Chairman, 

Directors, when necessary
 – Lead the evaluation of the 
Chairman’s performance

when necessary

 – Be available to shareholders who wish 
to discuss matters which cannot be 
resolved otherwise

 – Provide effective and constructive 

 – Assist in developing and approving 

challenge to the Board

the Company’s strategy

 – Serve on the Board Committees

 – Provide advice and experience to the 
Board and Group Management Team

 – Keep abreast of shareholders’ views

Group General Counsel and Company Secretary

 – Advise the Board on matters of corporate 
governance, compliance and legal issues
 – Responsible for all legal and compliance 

 – Provide support to the Chairman and 
Independent Non Executive Directors

 – Ensure effective support to the 

 – Keep abreast of shareholders’ views
 – Oversee the Company’s Secretariat and 

Legal Departments

matters relating to the Company

Board during meetings and whilst 
setting agendas

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Governance

Corporate governance: Composition, 
succession and evaluation

Nomination and Governance 
Committee report

In April 2020, the Board made the decision to 
broaden the objectives and responsibilities of 
the Committee to include greater oversight of, 
and input into the Company’s corporate 
governance practices. Previously, this had been 
a matter for the whole Board; however, I believe 
this change will allow the Committee to give the 
subject appropriate attention, reporting to the 
Board as necessary, whilst allowing the Board 
more time to focus on our key strategic topics 
and areas of business focus. We will continue to 
ensure that the Company and Board operate in 
a manner consistent with corporate governance 
best practice. The Committee’s name and Terms 
of Reference were updated to reflect this wider 
remit. Additionally, in December 2020, the Board 
decided that the Committee would have 
responsibility for the oversight and achievement 
of the Company's ESG agenda. This will be kept 
under review in 2021, as we develop our thinking 
and business practices in this area.

2020 was a year of transition for the Board, with 
a number of Board and Committee changes. 
In addition to my comprehensive induction 

process, as outlined on page 83, this period of 
transition was greatly supported by Kate Barker 
remaining on the Board to help ensure a smooth 
transition as I took over from Kevin Beeston. The 
additional continuity added stability to the Board 
and Committee during a period of change. I am 
grateful to both Kevin and Kate for their 
assistance and advice.

In light of Robert Noel’s deep understanding 
of the property sector and executive leadership 
experience, the Board appointed Rob as the 
Company’s Senior Independent Director on 
21 April 2020. Since that date, Rob has supported 
me in my role and I very much look forward to 
continuing working together in the future. 

Ahead of Kate stepping down from the Board, 
the Committee considered the range and 
balance of skills and experience of the 
Independent Non Executive Directors, their time 
commitments and the succession plans for the 
Board Committees and their respective 
Chairmen. This led to the decision to recruit and 
appoint Scilla Grimble and Jitesh Gadhia as 
Independent Non Executive Directors, from  

Main objectives
 – To ensure that there shall be a formal, 

compliance with the provisions of the 
Market Abuse Regulation

rigorous and transparent procedure for the 
appointment of new Directors to the Board, 
its Committees and other senior positions in 
the Company

 – To keep the Board’s corporate governance 
arrangements under review and to ensure 
that both the Company and the Board 
operate in a manner consistent with 
corporate governance best practice

2020 performance
 – Oversaw the retirement of Kevin Beeston 
and Kate Barker, and the appointment of 
Irene Dorner as Chairman and Rob Noel as 
the Company’s Senior Independent Director

 – Reviewed the composition of the Board 
and its Committees and recommended 
the appointment of two new Independent 
Non Executive Directors to ensure the 
maintenance of the appropriate balance of 
experience and skills

 – Oversaw the recruitment process of two 

new Independent Non Executive Directors
 – Thoroughly reviewed the succession and 
contingency plans at Board, Committee 
and senior management level

 – Established a Disclosure Committee 
to enhance the structure of ongoing 

 – Reviewed the operation of governance and 
compliance processes across the Company 
during the COVID-19 pandemic

 – Oversaw the progress on diversity and 

inclusion and set objectives to ensure future 
progress

 – Embraced the Committee’s oversight and 

input into the Company’s corporate 
governance practices

2021 objectives
 – Embrace the Committee’s current 
responsibility for the oversight and 
achievement of the Company’s ESG agenda
 – Drive the Company’s diversity and inclusion 

agenda across the Company and ensure it is 
embedded within the Company’s culture

 – Continue to review succession and 

contingency planning across the business
 – Ensure the Company continues to have the 

necessary level of Board and senior 
management skills and leadership to 
effectively deliver the strategy

 – Further develop and embed good 

governance processes and compliance and 
ensure the Company operates in line with, 
and exceeds where possible, corporate 
governance best practice

Irene Dorner
Chairman of the Nomination  
and Governance Committee

Dear Shareholder

As my first report to you since my appointment 
as Chairman of the Nomination and Governance 
Committee (the Committee), I am pleased to 
report on the progress that has been made 
during 2020 and our plans for 2021.

Nomination and Governance 
Committee summary

The Committee is chaired by Irene Dorner, 
Chairman of the Board. On 31 December 
2020, the Committee consisted of four 
Independent Non Executive Directors, as 
required by the Code, and the Chairman of the 
Board. On appointment to the Board on 1 
March 2021, Scilla Grimble and Jitesh Gadhia 
will become members of the Committee. 

Committee members
Irene Dorner (Chairman)(a)
Robert Noel
Gwyn Burr
Angela Knight
Humphrey Singer
Kevin Beeston(b)
Kate Barker(c)

Meetings 
attended
4/4
4/4
4/4
4/4
4/4
1/1
2/2

(a)  Appointed Chairman of the Committee on 26 

February 2020

(b)  Stood down from the Committee on 26 February 

2020

(c)  Stood down from the Committee on 31 July 2020

1 March 2021. These appointments enhance 
the range of skill sets and diversity on the Board 
in terms of age, gender and experience.

In June 2020, the Committee considered 
the topic of Board succession, including CEO 
succession, with a view to identifying any key 
internal talent and ensuring tailored training 
and development plans are in place to allow 
the relevant individuals to demonstrate and 
deliver their potential. This review not only 
ensures the Board is prepared to continue to 
deliver the Company’s longer term strategy, 
but also gives the Committee a valuable insight 
into the Company’s strength in depth. 

During 2020, in order to strengthen the Board’s 
engagement with employees, the Committee 
appointed Gwyn Burr, Independent Non 
Executive Director, to be the Board’s NEF 
Champion. Gwyn’s role will ensure there is an 
open and consistent dialogue between the 
Board and employees with information flowing 
in both directions. More information about 
Gwyn’s participation in the National Employee 
Forum (NEF) can be found on pages 76 and 77.

With diversity and inclusion firmly on the 
Committee’s agenda, I am proud of our 
continued progress towards the targets 
established by the Hampton-Alexander Review, 

with 50% of our Board positions and 36% of 
our Executive Committee (the Group 
Management Team) positions held by women. 
We do recognise that further progress needs 
to be made when considering the level of female 
representation on the Leadership Team (the 
Group Management Team plus their direct 
reports) which was 23% as at 31 December 
2020. I am also proud of our compliance, 
from 1 March 2021, with the Parker Review 
‘Beyond One by 21’ recommendation.

As part of the Committee’s considerations of 
the Company’s corporate governance 
obligations, the Committee reviewed the 
Company’s procedures, systems and controls 
for compliance with disclosure obligations and 
arranged refresher Market Abuse Regulation 
training alongside the establishment of the 
Company’s Disclosure Committee.

The COVID-19 pandemic highlighted the need 
to ensure the availability of key individuals or 
otherwise to have contingency plans in place to 
ensure the Company’s governance procedures 
continued to operate appropriately. The 
Committee conducted a thorough review of the 
Company’s governance policies and processes 
and I am pleased to report that the Company’s 
existing measures were effective throughout 
the year. I am very proud of our teams for their 
continued effective response during a 
difficult period. 

This year, the Board conducted its triennial 
external evaluation, which was successfully 
undertaken by Manchester Square Partners 
(MSP). I am pleased to report that MSP 
considered the Board to be functioning well, with 
the Executive and Independent Non Executive 
Directors working together with the best interests 
of the Company and all of its stakeholders at the 
forefront of their decision making.

I am proud of the progress that the Committee 
has overseen in 2020, especially in light of the 
COVID-19 pandemic. We have started 2021 with 
a renewed focus on our objectives and priorities 
and I look forward to reporting on the progress 
made in the 2021 Annual Report.

Irene Dorner
Chairman of the Nomination  
and Governance Committee

1 March 2021

Committee activities during 2020

The Committee meets formally at least twice per year and otherwise as the Chairman or any member of the Committee shall require.

February 2020

June 2020

October 2020

December 2020

 – Reviewed and approved the 

 – Received an update on progress of the  

proposal for Kate Barker to continue 
as a Non Executive Director for a 
short period beyond nine years
 – Recommended the appointment of 
Rob Noel as the Company’s Senior 
Independent Director

 – Reviewed the Directors’ Conflicts 

of Interests register

 – Reviewed progress against the 

Committee’s Terms of Reference 
and objectives for 2019

 – Reviewed and approved the 

Committee’s Report in the 2019 
Annual Report and Accounts

Company’s contingency planning and related 
development plans

 – Received an update on revised employee 
stakeholder feedback processes and the 
development of the National Employee Forum

 – Reviewed the division of responsibilities 

between the Chairman, Chief Executive and 
Senior Independent Director, prior to being 
signed by the respective parties following the 
appointment of the new Chairman and Senior 
Independent Director

 – Agreed relevant external facing policies held 

on the Company’s website

 – Arranged appropriate refresher training for the 
Board on its responsibilities under the Market 
Abuse Regulation and the associated 
compliance processes

 – Reviewed individual Directors’ current actual 

and potential conflicts of interest and the current 
Conflicts Register

 – Received an update on progress 

of the Group’s diversity and 
inclusion initiatives, progress 
towards achieving the 2020 
objectives in this area, and plans 
for further improvement in 2021
 – Approved the commencement of 
recruitment processes for one or 
two new Independent Non 
Executive Directors, and 
established the related skills and 
experience preferred

 – Reviewed and approved the 

planned activities of the Committee 
for 2021 to ensure they would meet 
its objectives under the Committee’s 
Terms of Reference

 – Recommended the 
reappointment of 
Gwyn Burr as an 
Independent 
Non Executive Director 
at the conclusion of 
her initial three year 
appointment term
 – Recommended the 
appointment of two 
new Independent Non 
Executive Directors 
from 1 March 2021, 
following the previously 
approved recruitment 
process

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Governance

Corporate governance: Composition, 
succession and evaluation continued

Committee purposes and responsibilities
The Committee is responsible for maintaining 
formal, rigorous and transparent procedures 
for Board appointments, which ensure that all 
appointments are made on merit and assessed 
against objective criteria. As part of this, 
the Committee oversees and advises the Board 
on the identification, assessment and selection 
of candidates for appointment to the Board. 
The Committee also regularly reviews the 
succession and contingency planning and 
procedures across the Company as a whole 
to ensure that individuals’ careers are supported 
by their professional development.

The Committee is also responsible for guiding 
the Board on diversity considerations and for 
driving the Company’s diversity and inclusion 
agenda at all levels. The Committee fully 
supports the Hampton-Alexander Review which 
seeks to improve the diversity of boards and 
senior leadership and sets the target of 33% 
of female representation on the Board and the 
Leadership Team (the Group Management 
Team plus their direct reports). As at 31 
December 2020, 50% of our Board positions 
and 23% of our Leadership Team positions 
were held by women. It is recognised that further 
progress needs to be made when considering 
the female representation on the Leadership 
Team, however female representation on the 
Group Management Team is 36%.

The Committee also welcomes the Parker 
Review ‘Beyond One by 21’ recommendation 
and is able to report that with the appointment of 
our newest Board members, Jitesh Gadhia and 
Scilla Grimble, on 1 March 2021 the Company 
will be in compliance with this recommendation.

The Committee guides the Board in regularly 
assessing whether there is an appropriate 
balance of expertise and skills on the Board and, 
in doing so, regularly reviews the Board’s 
composition, balance, diversity, experience and 
skill sets; as well as the individual Directors’ time 
commitments. These are reviewed to ensure the 
Company continues to have the necessary level 
of Board and senior management skills, 
leadership and time available to effectively deliver 
the strategy and also in order to arrange orderly 
succession planning for the Board and senior 
management positions. This not only includes 
the immediate succession planning for Directors, 
but also a deeper review into the Company’s 
management structure to identify those with 
the longer term potential to develop into 
future successors.

The Committee also leads the annual evaluation 
of the Board which considers, amongst other 
things, its composition, diversity and how 
effectively members work together to achieve 
the objectives of the Board. The Committee also 
considers the length of service of the Board as 
a whole and membership is refreshed as 
considered appropriate. Further information 
about the Board evaluation is on pages 84 and 
85. Individual evaluations are also undertaken to 
ensure that each Director continues to contribute 
effectively to the Board as a whole.

As mentioned on page 80, the Committee’s 
responsibilities were expanded in 2020 to advise 
the Board on the maintenance, further 
development and embedding of corporate 
governance best practice throughout the 
Company. The Board considered that the 
importance of this area and the determination 
to achieve further improvements would be best 
handled by the Committee as it is able to 
dedicate sufficient time and attention. The 
Committee will feedback appropriately to the 
Board, giving the Board more time to consider 
the Company’s strategy and other key areas of 
focus as required by the scale and complexity 
of the Company’s operations.

The Committee was accordingly renamed 
and the Committee’s Terms of Reference 
were reviewed and amended to reflect the 
Committee’s additional responsibilities. 
The Terms of Reference can be found at:  
www.taylorwimpey.co.uk/corporate/our-
company/governance.

As part of this wider remit, the Committee will 
regularly brief the Board on corporate 
governance and compliance considerations and 
developments, through consideration of minutes 
of its meetings and detailed briefings from the 
Chairman, and will identify any actions to be 
taken. The Committee will also report to the 
Board any stakeholder feedback following 
actions taken. We believe this arrangement will 
give greater focus to this extremely important 
and continually developing area.

Relevant skills and expertise
During the year, the Committee reviewed the 
Board’s balance of skills, experience, 
independence and knowledge of the Company 
in order to assess the ability of the Board to 
effectively discharge its duties and 
responsibilities. This review, including a list of 
desired skills, was utilised when creating the 
recruitment framework used for the appointment 
of our new Independent Non Executive 

Directors, as further described below. As part 
of the review, the Committee considered 
whether each Director brings relevant and 
complementary skills, experience and 
background knowledge to the Board. Details of 
the Directors’ relevant skills and expertise are set 
out in their biographies on pages 64 and 65 and 
in the notes to the notice of Annual General 
Meeting on pages 177 and 178.

Board appointments
Appointments to the Board are subject to the 
Committee’s formal, rigorous and transparent 
procedures, as set out below. The Committee 
also maintains an effective succession plan for 
all Board positions and senior management 
positions. Both appointments and succession 
plans are based on merit and objective criteria 
and promote diversity of gender, social and 
ethnic background, and cognitive and personal 
strengths.

During 2020, Irene Dorner succeeded Kevin 
Beeston as the Chairman of the Board 
and the Committee on 26 February 2020; 
Kate Barker stood down from the Board on 
31 July 2020; and Rob Noel succeeded Kate 
as the Company’s Senior Independent Director 
on 21 April 2020.

In addition, following the Committee’s review 
of the Board and Committee composition, 
including the balance of skills and experience 
and succession plans for key Board and 
Committee positions, the Committee 
recommended to the Board that one or two 
additional Independent Non Executive Directors 
be appointed, subject to the availability of 
suitable candidates.

The Committee, led by Irene Dorner in her 
capacity as Chairman of the Committee, initiated 
the recruitment process and the executive 
search consultants Spencer Stuart undertook 
the search. It was confirmed that Spencer Stuart 
has no other connection with the Company or 
individual Directors.

Following the search conducted by Spencer 
Stuart, a ‘long list’ of candidates was considered 
by the Committee which resulted in a ‘short list’ 
of potential candidates who met the 
Committee’s criteria in terms of the skills and 
expertise they could bring to the Board. 
Interviews and meetings were then held with 
the Chairman, Chief Executive and Senior 
Independent Director, before those on 
the final short list met with the remaining 
Directors, following which the final candidates 
were selected.

As a result, Scilla Grimble and Jitesh Gadhia will 
be appointed as Independent Non Executive 
Directors on 1 March 2021. The appointment of 
Scilla and Jitesh brings a refreshed set of skills 
to the Board, including additional experience of 
corporate finance, technology, property and 
public affairs.

Board and Committee balance and 
independence
The Code requires at least half of the Board, 
excluding the Chairman, to consist of 
Independent Non Executive Directors. As at 31 
December 2020, four out of eight (50%) Board 
members were Independent Non Executive 
Directors, other members being the Chairman 
and three Executive Directors. The Committee 
considered this balance to be acceptable, but 
will be further improved by the appointment of 
our new Independent Non Executive Directors, 
Scilla Grimble and Jitesh Gadhia, who will be 
appointed from 1 March 2021. This balance will 
provide the right blend of experience, expertise 
and constructive challenge, as well as guidance 
and support, in order to continue to deliver the 
Company’s strategy, whilst ensuring and 
maintaining corporate governance best practice. 
This is kept under review by the Committee, 
in line with the guidance as set out in the Code.

Induction
The importance of induction and training is 
recognised by the Committee and the Company 
has established procedures whereby all newly 
appointed Directors, including Independent 
Non Executive Directors, receive a formal 
induction. This includes training and continuing 
familiarisation with the Company’s business, 
strategy, operations (including health and safety), 
systems, the principles underlying their duties as 
a Director, and wider issues relating to the 
housing sector.

For newly appointed Independent Non Executive 
Directors, this induction also includes meetings 
with key members of senior management and 
heads of functions from across the business, 
external advisers and site and business unit 
visits. The Committee keeps the Board induction 
process under review and it is considered to 
remain appropriate.

By way of example, Irene Dorner’s induction 
process focused on the Company’s culture, 
operational structure and key challenges 
and included:

valuable exposure to the Board for up and 
coming management, but is also extremely 
valuable to the Committee members when 
assessing the Company’s strength in depth.

The Company also operates a Group Talent 
Management Board which is chaired by the 
Chief Executive and comprises our Divisional 
Chairmen, Group Managing Director of Strategic 
Land and HR representatives. The Group Talent 
Management Board is supported by our 
Divisional Talent Management Boards which 
regularly review succession planning and related 
development and training requirements across 
the Company. Actions taken to support 
succession planning across the Company 
include the development of career paths linked 
to experience, exposure and education, an 
assessment and development centre, and the 
promotion of the Company’s mentoring scheme. 

Contingency planning relates to the Company’s 
and Board’s preparedness for and 
responsiveness to the sudden and unexpected 
loss or non-availability of any Board member or 
key member of senior management. During the 
COVID-19 pandemic, the Committee reviewed 
those individuals identified as most suitable 
within the Company who could quickly assume 
a key role and provide effective support until 
the individual returned to work or, where 
appropriate, a successor could be appointed. 
The Committee considered this contingency 
planning to be effective and appropriate 
throughout the COVID-19 pandemic, and 
Internal Audit confirmed that there was no 
evidence of weakened controls or any material 
process failure during this time.

 – A comprehensive document pack of 

Company and Board information, including 
analyst and broker reports.

 – An introductory meeting with Kevin Beeston to 
discuss Board process and Company culture.

 – A meeting with the Company Secretary.
 – A series of meetings with the Divisional 
Chairmen and heads of the Company’s 
key functions.

 – Meetings with the Company’s key advisers 

and stockbrokers.

 – Visits to a selection of development sites and 

offices in two of the regional divisions.

In 2021, the Committee will oversee the 
induction process for Scilla Grimble and Jitesh 
Gadhia, who will be appointed as Independent 
Non Executive Directors from 1 March 2021.

Board succession and contingency 
planning
Succession planning has continued to be a key 
area of focus for the Committee throughout 
2020, to ensure the long term successful 
delivery of the Company’s strategy. The 
Committee ensures that all members of the 
Board and key members of senior management 
have appropriate succession and development 
plans in place. 

With a view to identifying key prospects and 
tailoring training and development programmes 
to allow individuals to demonstrate their 
potential, the Committee has visibility of a wide 
range of employees with leadership potential. 
As part of this, the Committee reviews the talent 
pipelines across the business and the 
Company’s talent development and training 
programmes, including the individual 
development plans for those showing senior 
leadership potential.

One aspect of individuals’ development plans 
is for management below Board level to be 
provided with access to the Board, including the 
opportunity to attend Board meetings and other 
Board-related functions from time to time to give 
presentations on specialist topics, project work 
and the performance of specific regional 
business and divisions. This not only provides 

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Governance

Corporate governance: Composition, 
succession and evaluation continued

Board evaluation

A key requirement of good governance is 
ensuring that the Board itself is operating 
effectively. The Board takes the annual evaluation 
seriously and recognises the focus that 
stakeholders place on it.

In line with the Code, the 2020 Board evaluation 
exercise was externally facilitated by Manchester 
Square Partners (MSP), who have no other 
connection to the Company and were chosen 
for their constructive and direct evaluation style.

The evaluation considered the effectiveness of 
the Board as a whole, as well as that of each 
Board Committee and each Director individually, 
and focused on the Board’s alignment, 
behaviours, dynamics and culture. The 
evaluation was conducted in consideration of 
the Company’s strategy; challenges and risks; 
values and culture; role; dynamics; engagement; 
structure; composition; succession; governance; 
execution; and leadership. The process followed 
is outlined opposite.

The Board has developed an action plan 
designed to address the findings of the 
evaluation, which will be actioned during 2021, 
and the key recommendations can be found in 
the table opposite. The overall outcome of the 
evaluation was that MSP considered the Board 
to be functioning well and with excellent Board 
dynamics. The Board is considered to be unified 
and aligned, with Independent Non Executive 
Directors and Executive Directors working 
together but feeling able to constructively 
challenge as appropriate, each fulfilling their roles 
appropriately. MSP concluded that the Board is 
providing good leadership and support to the 
Company and is maintaining strong performance 
for all of the Company’s stakeholders.

 – An update for the Board on compliance 

requirements in relation to the Market Abuse 
Regulation.

 – Reviewing the Directors’ Conflicts of Interests 

Register.

 – A review of the relevance and completeness 
of the Company’s externally facing policies 
as they appear on the website.

Details of progress made by the Committee 
will be included in the 2021 Annual Report 
and Accounts.

Annual re-election to the Board
In line with the Code, each Director is required 
to seek election or re-election, as appropriate, 
at each year’s AGM. The Committee reviewed 
and confirmed that it considers each of the 
Independent Non Executive Directors to be 
independent in character and judgement and 
that there are no relationships which could affect 
their judgement. 

Kate Barker was recommended for re-election 
at the 2020 AGM, beyond her nine year term, 
in order to support Irene Dorner in her new role. 
Kate stepped down as the Company’s Senior 
Independent Director on 20 April 2020 and as 
a Non Executive Director on 31 July 2020. 

The Chairman, at the time of her appointment on 
26 February 2020, met the independence criteria 
as set out in the Code.

It is also considered that each of the Directors is 
able to allocate sufficient time to discharge their 
responsibilities to the Company effectively. This 
not only included Board and Committee meeting 
attendance (which was 100% during 2020), but 
also preparation time for meetings, visits to our 
operating businesses and other additional time 
commitments that were required.

Accordingly, at the 2021 AGM, every Director, 
irrespective of the date of their appointment, 
will be submitted for election or re-election, 
as appropriate.

Details of the resolutions to be proposed in 
this respect, alongside supporting biographical 
details, appear in the Notice of Meeting on pages 
174 to 182.

Governance

During 2020, the Committee was asked by the 
Board to take the lead in respect of the Board’s 
corporate governance responsibilities. This wider 
remit requires the Committee to act as the first 
filter on all governance developments, to oversee 
the further embedding of good governance at all 
levels of the Company and its operations, and 
to make appropriate recommendations to the 
Board in furthering the Company’s progress in 
this area.

This change enabled greater focus on 
governance matters with more dedicated time 
available on the agenda, whilst the full Board 
used their time for greater focus on key strategic 
topics and areas of operational business focus.
This decision proved extremely beneficial, and 
timely, when the COVID-19 pandemic required 
a thorough appraisal of the Company’s 
governance and control processes at all levels, 
to ensure the continuation of effective 
governance despite the challenges of furlough, 
home working and self-isolation due to illness.

These challenges were swiftly addressed through 
the formation of a working party, comprising 
representatives from the Company Secretariat and 
Internal Audit Departments. This working party:

 – Reviewed current governance and control 

processes throughout the Company.

 – Updated approval requirements in line with 
developing changes across the teams.
 – Introduced revised approval, signature and 

checking requirements processes that could 
be quickly and smoothly implemented in the 
event of relevant individuals not being available 
at short notice.

 – Monitored and reported on the continued 

appropriateness and effectiveness of these 
measures throughout 2020.

 – Considered wider application of suitable 

changes to reflect the new ways of working 
that emerged during the COVID-19 pandemic.

The governance areas on which the Committee 
focused during 2020 included:

 – The Board evaluation process.
 – A review of the governance framework, 
including constitutional documents and 
the Board Committees’ Terms of Reference.

 – Regular updates on the progress and 

outcomes of the COVID-19 governance 
working party.

The evaluation was conducted from April to August 2020 and consisted of:

MSP reviewed the 
Board and 
Committee 
papers from the 
prior 12 months

A comprehensive 
set of questions 
was developed 
between MSP 
and the Chairman

A briefing 
between MSP, 
the Chairman and 
the Group 
General Counsel 
and Company 
Secretary to 
determine the 
scope of the 
evaluation

Individual  
interviews were 
conducted with 
each of the Board 
members, the 
Divisional 
Chairmen, Group 
HR Director and 
Group General 
Counsel and 
Company 
Secretary

MSP observed a 
Board and an 
Audit Committee 
meeting where all 
participants joined 
via Microsoft 
Teams during the 
COVID-19 
pandemic

MSP prepared a 
summary paper of 
key findings and 
themes for 
discussion with 
the Chairman

MSP produced  
a report to the 
Board on the 
findings and 
recommendations 
of the evaluation, 
on a non-
attributable basis, 
and had a session 
with the Board to 
review and 
discuss the 
findings and 
recommendations

2019 recommendations

Actions taken during 2020

Review and confirm the division of 
responsibilities between the Chairman, 
Chief Executive, Senior Independent 
Director, and the Matters Reserved for 
the Board

 – The division of responsibilities document was reviewed and updated to reflect current governance 

requirements and best practice

 – The Matters Reserved for the Board document was also reviewed and no amendments were 

required

 – These documents are available on the Company’s website at: www.taylorwimpey.co.uk/corporate/

our-company/governance

Assess progress made on engagement 
with employees and focus on further 
progress

 – The Board reviewed the effectiveness of the National Employee Forum (NEF) and further 
strengthened engagement with employees through the appointment of an Independent  
Non Executive Director, Gwyn Burr, as the Board’s NEF Champion

Review agendas, timings and paper 
structure

Introduce an Independent Non Executive 
Directors only meeting

 – Further information can be found on pages 76 and 77

 – A full review of Board and Committee agendas and papers was conducted and a number of 

changes introduced, with the aim of giving greater focus to key operational issues, highlighting key 
matters and decision areas, and to ensure the consideration of stakeholders’ interests was clearly 
set out

 – Independent Non Executive Directors only meetings are now held at the end of every Board meeting

2020 recommendations 

Actions to be taken during 2021

Review Board paper structure and issue 
guidance on drafting Board papers

 – Board paper structure and presentation to be standardised to ensure they focus on key matters 

requiring the Board’s attention

Recruit additional Independent Non 
Executive Director(s)

 – Guidance notes will be issued to all employees involved in drafting Board papers to ensure that 

all relevant considerations are set out for the Board and requests of the Board are clear

 – After the conclusion of the 2020 Board evaluation and a comprehensive selection process, 

the Board announced on 18 December 2020 that Jitesh Gadhia and Scilla Grimble were to be 
appointed to the Board on 1 March 2021

 – Further information can be found on pages 82 and 83

Focus on ESG matters

 – Add ESG to the current remit of the Nomination and Governance Committee to ensure focus, 

Regular Board training / information 
sessions

learning and direction on ESG matters in line with the Company’s definition of ESG

 – Further information can be found on pages 67 and 80

 – Arrange appropriate training and teach-ins led by both external and internal specialists on a range 

of topics

 – The first session arranged for 2021 is a session for the Board and GMT, facilitated by the 

Company’s brokers, Citi, on ESG

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Governance

Corporate governance: Composition, 
succession and evaluation continued

The D and I Committee, which is made up of a 
variety of members from across the Company, 
has been overseeing progress towards achieving 
the Company’s Diversity and Inclusion Strategy 
and implementing and progressing initiatives 
in order to improve our performance. The 
Company’s Diversity Policy, as set out on pages 
88 and 89, focuses on the challenges faced in 
developing an inclusive and diverse workforce, 
with each regional business unit making an 
appropriate commitment to this. The diversity 
and inclusion strategy is based on the following 
key objectives:

 – 21st century leadership – We ensure that 

our leaders understand their role in developing 
a more diverse and inclusive culture and 
have the relevant training and support to 
achieve this.

 – Remaining an employer of choice – We 

ensure that our working environment, policies, 
procedures and development and progression 
opportunities support greater diversity and 
inclusion.

 – Expanding our reach – We develop broader 

recruitment channels, understand and 
embrace the diversity of our customers 
and workplace and improve engagement 
with them.

The Company has put in place systems to 
measure and monitor diversity around the 
Company more effectively. The data becoming 
available from these improved systems has 
assisted in designing and implementing a 
number of improvements to the Company’s 
employment terms and conditions which we 
believe should facilitate access to and success 
at work for all. Some examples of these 
improvements are:

 – A review of our gender pay gap – The 

Company’s fourth Gender Pay Gap Report is 
available at: www.taylorwimpey.com/
corporate.

 – Implementing a flexible working policy – During 
the COVID-19 pandemic, the requirement for 
our office based employees to work from home 
enabled the benefits of flexible and agile 
working to be demonstrated across the 
business. This has led to a review of our flexible 
and agile working policies which will be 
implemented in 2021.

 – Developing our Young Persons Forums – 
These Forums provide an opportunity for 
young employees across the business to 
access training and information.

 – Delivering unconscious bias training – The 

introduction of mandatory unconscious bias 
training for all employees has helped to raise 
awareness of the need to be more diverse 
and inclusive.

 – Implementing our applicant tracking system – 
This new system has enabled us to reach a 
wider and more diverse talent pool.

 Read more on pages 34 and 35.

Board and employee diversity 
and inclusion

Diversity and inclusion, in its widest sense, has 
continued to be a key item on the overall UK 
governance agenda during 2020. Within the 
Company, diversity and inclusion remained an 
area of focus throughout 2020 and will continue 
to be in 2021 and beyond. 

Although the Committee and the Board will 
continue to recommend appointments and 
appoint based on skills, experience and merit, 
it is recognised that boards generally perform 
better when they include the best people from 
a range of backgrounds and experiences. 
Therefore, diversity and inclusion will continue 
to be a key consideration when assessing the 
composition of the Board and all of our teams 
to ensure the development of a diverse pipeline 
for succession. By embracing diversity and 
inclusion, the Board believes that the Company 
will better understand how people’s differences 
and similarities can be harnessed for the benefit 
of all of our stakeholders, and improve the 
Company’s ability to deliver the strategy.

Consideration of diversity was at the forefront of 
the Committee’s considerations when reviewing 
the Board composition and balance during 2020 
and whilst framing the widest possible brief for 
the recruitment of additional Independent 
Non Executive Directors. These appointments, 
scheduled to take effect on 1 March 2021, will 
fulfil the recommendation of the Parker Review 
to have at least one person of colour Director by 
2021 and will also bring a refreshed set of skills 
to the Board, including experience of corporate 
finance, technology, property and public affairs.

To support the Board’s diversity and inclusion 
policies and strategies, the Diversity and 
Inclusion Committee (D and I Committee) has 
continued its work to ensure that the Company 
is continuing to progress towards operating in 
a truly diverse and inclusive manner.

Gender diversity

As at 31 December 2020:

plc Board

Female

Male

Group Management Team  
(Executive Committee)

50%

(2019: 50%)

50%

(2019: 50%)

Female

Male

36%

(2019: 44%)

64%

(2019: 56%)

Group Management Team plus their direct reports  
(the Leadership Team)

Female

Male

23%

77%

Percentage of the workforce that 
are women

30%

2019: 29%

Percentage of new starters with the 
Group during 2020 that are women

33%

2019: 22%

While we continue to make reasonable 
overall progress and are committed to 
doing so, we of course recognise that this 
is a journey and there is more work to be 
done to fulfil our diversity ambitions. It is a 
priority for 2021 to achieve further progress 
in this area, as stated on page 80.

 Read more on pages 34 and 35.

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Governance

Corporate governance: Composition, 
succession and evaluation continued

Progress of our Diversity Policy

The Committee and the Board monitor and review the implementation of the Company’s Diversity Policy, which is set out below, against the Diversity 
Strategy and the progress made during 2020.

Diversity Policy

Strategy

Progress 

Diversity Policy

Strategy

Progress 

Taylor Wimpey operates in 
diverse communities. We 
believe that embracing this 
diversity will enable us to 
succeed through a workforce 
that is inclusive, creative and 
innovative. Diversity covers 
many aspects. We have defined 
diversity to mean that we 
actively embrace the business 
and local communities in which 
we operate and will strive 
to reflect their richness and 
character to include such 
aspects as gender, race, 
disability and religion but also 
diversity of thought, background 
and experience.

Managing diversity is about 
valuing everyone as an individual 
– valuing people as our 
employees, customers and 
clients. People have different 
needs, values and beliefs. 
Our people management 
practice demands that 
employment propositions are 
both consistently fair but also 
flexible and inclusive in ways 
that assist our people while 
supporting our business needs 
and objectives.

We will examine our culture and 
practices to determine what 
further actions can be taken to 
improve diversity and inclusion 
within Taylor Wimpey.

Our Diversity and Inclusion Strategy is based on three key objectives as set out 
on page 86.

To deliver the Diversity and Inclusion Strategy, our D and I Committee is chaired 
by a member of our Group Management Team and consists of employees who 
represent a cross-section of our business. In addition, each regional business 
unit has a ‘Diversity Champion’ who works with the Regional Managing Director 
to develop and deliver a local Diversity and Inclusion Action Plan.

The second annual Diversity and Inclusion conference was successfully held 
virtually, with over 110 attendees including our Divisional Chairmen, Regional 
Managing Directors and Diversity and Inclusion Champions. During the 
conference, progress was reviewed, plans were discussed and there was 
a panel discussion on Black Lives Matter and how the Company can be a 
consciously anti-racist organisation.

We will identify people 
management practices that 
assist a diverse workforce to 
achieve its full potential.

As reported on page 82 we continue to exceed the target set by the Hampton-
Alexander Review, with 50% female representation on our Board. We recognise 
that progress needs to be made when considering the female representation on 
our Leadership Team (23%) however female representation on the GMT is 36%.

We will use our Community 
Engagement Programme to 
heighten awareness of positive 
strategies for personal 
interaction and valuing 
individuals.

We will increase the 
opportunities for young people 
to join the Company and will 
promote continuous personal 
development.

Although we were unable to run the Leonard Cheshire Disability Change 100 
Programme due to the COVID-19 pandemic, we intend to engage during 2021 
to give talented disabled students the opportunity to participate in a 100 day 
summer internship and professional development programme.

During the COVID-19 pandemic, our office based employees were required to 
work from home, which has proven successful due to our previous investment 
in technology and training. A wealth of information, guidance and training 
support was delivered to employees which has enabled successful remote 
working for many of our employees.

We have developed respectful workplace training to be delivered to our site 
management teams which sets out our expectations of how individuals should 
be treated. This will be included in the site induction process and ‘toolbox talks’ 
to our employees and workers on site.

We believe that everyone should 
have the right to equal access 
to employment and, when in 
our employ, to equal pay and 
access to training and career 
development.

We will ensure that all managers 
involved in recruitment and 
selection receive training that 
incorporates the areas of 
diversity and promoting equality. 
We will extend our recruitment 
sources in order to attract a 
more diverse range of 
applicants.

We are committed to ensuring 
that our people are free from 
any direct or indirect 
discrimination, harassment 
or bullying. We will not tolerate 
any behaviour that detracts 
from this.

We will encourage our people to 
speak out and report any direct 
or indirect discrimination, 
harassment or bullying. We will 
act promptly in addressing any 
inappropriate behaviour or 
practice.

Diversity will be promoted from 
the highest level and we will 
ensure that our people 
understand the benefits of 
having a diverse and inclusive 
workforce.

We acknowledge that we must 
continue to promote diversity in 
order to create an organisation 
that attracts, supports and 
promotes the broadest range of 
talent. Establishing an 
organisational culture with 
diversity as a core value will 
enable individuals to reach their 
full potential and provide the 
best service to our customers.

Our continued engagement with organisations such as Black Professionals 
in Construction and SEO London have enhanced our internal progression in 
this area. 

We had 36% female representation and 14% BAME representation within our 
Management Trainee new recruits in 2020, and among new Graduates 55% 
were female and 9% BAME. We have also improved the percentage of female 
new employees joining the Company during 2020 to 33% (2019: 22%).

In March 2020, we launched a new external careers site which has been 
carefully formulated to ensure accessibility to all and has led to an improvement 
in the diversity of applications for vacancies.

In 2020, we also launched a reverse mentoring pilot involving eight senior 
leaders being partnered with BAME employees. This has helped raise 
awareness of the barriers faced by BAME colleagues and encouraged 
challenging of practices that may be hindering diversity in our talent pipeline. 
This mentoring programme will be continued in 2021, with the addition of 
LGBTQ+ colleagues.

Our Grievance and Harassment policies ensure that any reports of harassment 
or bullying are investigated and addressed appropriately. 

These policies are regularly publicised to all employees. 

The Company’s Whistleblowing Policy enables employees to raise genuine 
concerns without being at risk of suffering any form of retribution as a result. 
Employees are also provided with an external whistleblowing hotline.

Diversity and inclusion is a core message of our strategy and is a standing item 
on our Board and GMT meeting agendas.

Our cultural principles framework supports our employees to maximise their 
performance and inherently embraces diversity and inclusion.

All new employees are required to complete our online Diversity and Inclusion 
e-learning and our senior leaders are required to complete mandatory 
unconscious bias training. 

We offer a wide range of training focusing on three key areas: management 
and leadership; personal development skills; and technical knowledge and 
capabilities. The COVID-19 pandemic provided an opportunity to change how 
we deliver training, by using technology to reach more employees. This resulted 
in over 2,500 employees attending online ‘masterclasses’. 

The Company published its fourth Gender Pay Gap Report in March 2021, 
which can be viewed on our website at: www.taylorwimpey.co.uk/corporate.

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Governance

Corporate governance: Audit, risk and  
internal control

Audit Committee report

Annual Report and Accounts; and the external 
audit process.

The main responsibilities of the Audit Committee 
are summarised in the main objective opposite 
and further details of the Committee’s 
responsibilities can be found in the Terms of 
Reference of the Audit Committee which are 
available in full on the Company’s website. 
Following a review during 2020, it was 
determined that the Terms of Reference remain 
appropriate, in line with best practice and reflect 
the Committee’s responsibilities under the Code 
and related regulations.

The Committee conducts an annual evaluation 
of its performance against its key objectives. 
An interim review of progress against these 
objectives was considered at the Committee’s 
July and December 2020 meetings, and the 
evaluation for 2020 was formally assessed 
recently by the Committee at its February 
2021 meeting.

The key activities of the Committee during 2020 
are set out below and described in more detail 
in this report.

The Committee’s key areas of focus for 2021 
are also set out opposite. Whilst these remain 
sufficiently flexible to permit the Committee to 
quickly respond to any major change in 
circumstances, our key priorities for the year 
ahead will include the continued delivery of 
robust risk management and monitoring the 
effectiveness of the control framework.

A key area of focus for the Committee was the 
impact of COVID-19 and ensuring the 
maintenance of effective controls; processes; 
assessment and mitigation; during lockdowns 
and the closure and re-opening of sites. 
Committee members participated, of course, 
in the four additional Board meetings addressing 
these matters, including financial resourcing; the 
robustness of the balance sheet; and the 
decision to undertake the successful equity raise 
in June 2020; all as described on page 66. In 
addition, the Committee received specific 
briefings, at its July and December 2020 
meetings, on the impact of COVID-19 and the 
Company’s response to it, in relation to 
re-assessing potential risks; and making 
appropriate changes; in order to maintain 
effective controls and processes. More details 
are set out below.

The Committee continues to hold meetings 
with the external Auditor and the Head of Internal 
Audit, independent of the Executive Directors, 
and these assist in ensuring that reporting, 
forecasting and risk management processes are 
subject to rigorous review throughout the year. 
The audit of the 2020 results will be Deloitte’s 
final one prior to handing over responsibility to 
PricewaterhouseCoopers LLP (PwC) and I would 
like to thank Deloitte for their support and 
assistance over the years, for the Company; 
the Audit Committee; and for representing 
shareholders’ interests in ensuring that our 
published accounts give a true and fair view 
of the state of the Group’s affairs. Following a 

Humphrey Singer
Chair of the Audit Committee

Dear Shareholder

On behalf of the Board, I am pleased to present 
the report of the Audit Committee, summarising 
below, and in the report which follows, the 
ongoing responsibilities and objectives of the 
Committee; the work that has been carried 
out during 2020; and the priorities established 
for 2021.

The Committee supports the Board in fulfilling its 
corporate governance responsibilities, including 
the Group’s risk management and internal 
control framework; internal audit process; 
financial reporting practices; the preparation and 
compliance of this document, the Company’s 

Committee activities during 2020

rigorous tender process described in this report, 
PwC has been chosen, subject to shareholder 
approval at the AGM, to succeed Deloitte LLP 
as external Auditor for the 2021 audit. In 
preparation, and to ensure an effective handover 
of responsibilities if their appointment is 
confirmed by shareholders, PwC has been 
‘shadowing’ Deloitte during the audit of the 
2020 results. 

Throughout the year the Committee met the 
Financial Reporting Council (FRC) guidance on 
Audit Committees which was incorporated into 
the Code. The aim of the guidance was to 
further improve good governance around the 
Committee’s competence; induction for new 
members; audit rotation; independent 
assessment of areas of judgement; and 
sufficiency of resourcing for the Committee; 

all with the aim of ensuring that the Committee is 
able to perform its primary function of protecting 
shareholders’ interests in relation to the 
Company’s financial reporting and internal control.

We were able to meet these guidelines, 
notwithstanding the practical limitations imposed 
by the COVID-19 pandemic and the lockdown 
restrictions, due in large part to the support of 
Internal Audit in undertaking the corporate 
governance review to address its impact as 
described in the Chairman’s Letter on Corporate 
Governance on pages 60 and 61. I would like to 
echo her congratulations to the team on their 
effective response to these major challenges.

The Committee will continue to ensure that all 
applicable regulations are complied with, and we 
remain confident that the business continues to 
operate in a controlled and well-managed way.

I look forward to welcoming Scilla Grimble, 
who will join the Board on 1 March 2021 as an 
Independent Non Executive Director and will, 
on appointment, also join the Committee. Scilla’s 
significant financial and risk-related experience, 
described in more detail on page 65, will add to 
the Committee’s skill sets and further enhance 
the quality of its work on behalf of shareholders.

Humphrey Singer
Chair of the Audit Committee

1 March 2021

Audit Committee summary

The Audit Committee is chaired by Humphrey 
Singer. All members of the Committee are 
Independent Non Executive Directors as 
required by the Code. The Board has 
determined that Humphrey Singer has recent 
and relevant financial experience as required 
by the Code. In addition, and in line with 
the Code, the Board considers that the 
Audit Committee when considered as a 
whole, has the necessary competence relevant 
to the housebuilding sector in which the 
Company operates.

Main objective
To assist the Board in fulfilling its corporate 
governance responsibilities relating to the 
Group’s risk management and internal  
control framework; internal audit process; 
financial reporting practices including the key 
accounting judgements and estimates; 
and external audit process.

Members

Committee members
Humphrey Singer (Chair)
Angela Knight
Robert Noel
Kate Barker(a)

Meetings 
attended
4/4
4/4
4/4
1/1

 – Gained assurance that current technology 

and ongoing related process improvements 
are implemented within a robust framework
 – Engaged with the senior management team 
to ensure an effective and appropriate risk 
management and control framework 
continued to evolve

(a)  Stood down from the Committee on 20 April 2020

 – Received the Group fraud risk assessment 

2020 key areas of focus
 – Oversaw the external audit tender process 

and recommended to the Board the 
decision, subject to shareholder approval, 
to appoint PwC as external Auditor from 
22 April 2021

 – Reviewed and approved the handover plan 
of the external audit, subject to shareholder 
approval at the AGM, from Deloitte to PwC
 – Continued focus on key initiatives to support 
cost management and simplification of key 
commercial processes

and gave continuing focus thereto

 – Gave independent advice and guidance to 

the Executive in addressing the financial and 
accounting challenges posed by the impact 
of the COVID-19 pandemic on the Company 
and its market

2021 key areas of focus
 – Oversee the externally-facilitated quality 

assessment of Internal Audit

 – Continuing focus on the resilience and 

protection of key business systems against 
cyber and other threats

 – Gain assurance that new systems and 

processes related to the customer journey 
are implemented within a robust framework

February 2020

May 2020

July 2020

December 2020
December 2020

February 2021

 – Reviewed the draft 2019 

Annual Report and 
Accounts, including 
significant accounting and 
audit issues; issues of 
materiality; the external 
Auditor’s report; and 
conducted a formal 
compliance check

 – Disclosed relevant audit 

information to the Auditor 
and the required evidence 
in support of it

 – Reviewed the Group’s 2019 

draft full year results 
statement; and advised the 
Board regarding the 
appropriateness of the 
proposed dividends

 – Concluded the prior year’s 

risk review, including 
agreeing key risks; 
consideration of emerging 
risks; and monitoring 

progress on mitigation 
actions

 – Reviewed the draft Viability 
Statement to appear in the 
2019 Annual Report and 
Accounts

 – Reviewed the Committee’s 
performance against its 
objectives for 2019 and set 
objectives for 2020

 – Received the Group fraud 

risk assessment

 – Reviewed progress in 
the tendering of the 
external audit

 – Received various reports 

from Internal Audit

 – Held private meetings with 

the external Auditor and the 
Head of Internal Audit
 – Agreed Internal Audit’s 
programme of work 
for 2020

 – Reviewed the interim 

 – Reviewed the draft half 

outcome of the tendering 
of the external audit

 – Received detailed 

presentations from the two 
firms shortlisted for the 
external audit

 – Discussed the relative 

merits of those tendering 
and (in early June) agreed 
a recommendation to the 
Board for the appointment 
of PwC as external Auditor 
from 22 April 2021

year statement for 2020, 
including significant 
accounting issues; 
materiality; and the 
external Auditor’s report on 
its review of that statement

 – Conducted the 2020 half 

year risk review

 – Received a further detailed 

presentation on the 
Group’s data and systems 
security, including 
progress to date and plans 
for further improvement
 – Received an update on the 
continuing robustness of 
the Group’s data 
protection systems and 
processes

 – Advised the Board 

regarding the 
appropriateness of 
proposing any dividend in 

light of the impact of 
COVID-19 on the business 
and shareholders

 – Received briefings on the 
impact of COVID-19 and 
the Company’s response
 – Reviewed Deloitte’s plan 

for the audit of the 
Company’s 2020 accounts, 
and the progress of the 
audit to date

 – Considered Deloitte’s 

performance during the 
audit of the Company’s 
2019 results

 – Received an update from 

PwC on the progress of the 
plan for the handover of 
the external audit, subject 
to shareholder approval, 
from 22 April 2021

 – Received various reports 

from Internal Audit

 – Received a briefing on key 
accounting judgements 
with regard to the 
Company’s 2020 accounts

 – Received briefings on 
the continuing impact 
of COVID-19 and the 
Company’s response

 – Oversaw the process of 

 – Considered the risk review 

development of the Board’s 
Viability Statement included 
in its 2020 reporting
 – Oversaw the process 
of assessing that the 
Company continues to be 
a going concern in 
preparation for disclosure 
in 2020 reporting

 – Received an update from 
PwC on the progress of 
the plan for handover, 
subject to shareholder 
approval at the AGM, of 
the external audit

outcome for 2020
 – Received a detailed 

presentation on progress to 
date and plans for further 
improving the Group’s IT 
systems and wider IT 
security more generally
 – Conducted an interim 

review of progress against 
the Committee’s objectives 
for 2020

 – Reviewed and agreed the 

appointment of the 
independent external 
quality review assessor of 
Internal Audit for 2021

 – Reviewed the draft 2020 

 – Disclosed relevant audit 

Annual Report and 
Accounts, including 
significant accounting and 
audit issues; issues of 
materiality; and the external 
Auditor’s report; and 
conducted a formal 
compliance check

 – Reviewed and confirmed 

the processes which allow 
the Committee to ensure 
that the 2020 Annual Report 
and Accounts meets the 
requirements of Code 
Principle N, Provision 27, 
to present a fair, balanced 
and understandable 
assessment of the 
Company’s position and 
prospects

information to the Auditor 
and the required evidence 
in support of it

 – Reviewed the Group’s draft 

2020 full year results 
statement; and advised 
the Board regarding the 
appropriateness of the 
proposed dividend

 – Concluded the prior year’s 

risk review including 
agreeing key risks; 
consideration of emerging 
risks; and monitoring 
progress on mitigation 
actions

 – Reviewed the draft Viability 
Statement to appear in the 
2020 Annual Report and 
Accounts

 – Reviewed the process and 
outcomes underpinning the 
giving of the going concern 
statement in 2020 reporting
 – Reviewed the Committee’s 
performance against its 
objectives for 2020 and set 
objectives for 2021

 – Reviewed the Committee’s 
performance against its 
Terms of Reference 
during 2020

 – Agreed Internal Audit’s 
programme of work 
for 2021

 – Received various reports 

from Internal Audit

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Corporate governance: Audit, risk and  
internal control continued

Committee meetings
The membership of the Audit Committee is 
set out in the table on page 91. Committee 
meetings are also attended, by invitation, by 
the Chief Executive, Group Finance Director 
and Group Operations Director, the Chairman 
and other Independent Non Executive Directors 
(who traditionally attend the key Committee 
meetings dealing with the Company’s half year 
and full year accounts), Group Financial 
Controller who also has direct oversight of the 
risk management framework, Head of Internal 
Audit, the Group General Counsel and Company 
Secretary, Deputy Company Secretary, Deloitte 
LLP (Deloitte), the external Auditor, and for July 
and December in connection with the handover 
of the external audit, PwC. Other relevant senior 
executives are invited for particular agenda 
items, as required. The Committee also meets 
individually and privately with the Head of Internal 
Audit and with representatives from Deloitte 
during at least two Committee meetings per 
year, which normally take place around the time 
of the full and half year financial statements, 
in order to discuss any matters which either may 
wish to raise in confidence, with only the 
Company Secretary being present.

Committee purpose and responsibilities
The Committee’s purpose and responsibilities 
are, in line with the requirements of the Code:

 – To establish formal and transparent policies 
and procedures to ensure the independence 
and effectiveness of internal and external audit 
functions and satisfy itself as to the integrity of 
financial and narrative statements.

 – To ensure the Annual Report and Accounts 
and half year results each present a fair, 
balanced and understandable assessment 
of the Company’s position and prospects.

 – To establish procedures to manage risk, 
oversee the internal control framework, 
and determine the nature and extent of 
the Principal Risks the Company is willing 
to take in order to achieve its long term 
strategic objectives.

Committee activities during 2020
The Audit Committee met on four occasions 
during the year – the regular pattern of three 
meetings being augmented by an additional one, 
in May 2020, specifically for the purpose of 
concluding the tender process for the external 
audit and formally proposing the outcome to the 
Board. The reports considered at the February 
2021 meeting concluded the Committee’s 
activities with regard to the Company’s 2020 
reporting and have been included on page 91.

At those meetings, the Committee carried out 
its remit which, in addition to reviewing at each 
meeting the summary reports of Internal Audit 
activity, primarily included reviews of 
the following:

 – Financial reporting practices.
 – The risk management and internal control 

framework.

 – The internal audit process.
 – Checking for any incidences of fraud, actual, 

alleged or precautionary, and ensuring proper 
controls and a response plan are in place.
 – IT systems and data resilience and security.
 – Concluding the process of tendering the 

external Auditor role.

In carrying out these activities, the Committee 
places reliance on regular reports from the 
Executive Directors, other senior executives, 
Internal Audit and from Deloitte. In monitoring the 
financial reporting practices, the Committee 
reviewed accounting policies, areas of 
judgement highlighted by the Executive 
Directors, other senior executives and Deloitte, 
the going concern assumptions and compliance 
with accounting standards and the requirements 
of the Code.

Committee competence
A key requirement of the FRC’s guidance on 
Audit Committees is that each Committee 
member should have sufficient knowledge, 
training and expertise to contribute effectively 
to the Committee’s deliberations.

The Committee Chair has extensive experience 
of the financial reporting requirements of 
FTSE 100 companies; of financial reporting 
preparation and compliance for public 
companies; and of dealing with internal and 
external auditors in his current role as Chief 
Financial Officer of Belron Group and from 
previous roles with Marks and Spencer Group 

plc and Dixons Carphone plc. He also has 
previous experience of both attending 
Audit Committee meetings and of being a 
member of an Audit Committee. This experience 
has given him insight into key areas of 
shareholder concern and independent experience 
of robustly challenging both Management and 
the external and internal auditors.

The Committee Chair is assisted on the 
Committee by the knowledge and experience of 
the other Independent Non Executive Directors:

 – Angela Knight has broad experience of 
financial services and banking and has 
extensive non executive director experience.

 – Rob Noel has considerable experience of 
the property sector and wide commercial 
experience as Chair of Hammerson plc and 
previously as CEO of Land Securities 
Group PLC.

 – Kate Barker, who was a member of the 

Committee until she stepped down on 20 April 
2020, at the conclusion of her ninth year of 
office, had significant experience of key areas 
of stakeholder interest in which the Company 
operates day to day, having led Government 
policy reviews into housing supply and land 
use planning. She also had experience of 
being a non executive director with Man 
Group plc and previously with Yorkshire 
Building Society.

The Committee is confident that its members 
collectively have the necessary competence 
relevant for the housebuilding sector as required 
by the Code and that this will be further 
enhanced through the planned appointment of 
Scilla Grimble with effect from 1 March 2021.

As described in the Nomination and Governance 
Committee report on page 83, there is a formal 
process of induction for new Directors and this 
includes specific reference to supporting 
competence in relevant Committee areas 
through exposure to appropriate areas of the 
Company’s operations and performance.

The Committee is confident that its composition; 
balance; and expertise can give shareholders 
confidence that the financial; reporting; risk; and 
control processes of the Company are subjected 
to the appropriate level of independent, robust 
and challenging oversight.

The Principal Risks facing the Company, as 
assessed by the Board, are set out on pages 49 
to 53 together with information on the 
mitigations for each risk.

Internal control
Compliance with the Group’s system of internal 
control is primarily driven and co-ordinated 
through compliance with an established 
Operating Framework supported by detailed 
manuals covering the main disciplines. The 
Operating Framework was reviewed in detail 
during 2020 and, after suitable amendments 
had been made to reflect changes in processes; 
organisational structure; risk; and wider market 
developments; re-issued online, where it is 
immediately available to employees at all levels 
for consultation. The Operating Framework and 
supporting manuals include clear levels of 
delegated authority, responsibility and 
accountability, and are subject to periodic 
review, including in response to the impact of 
the COVID-19 pandemic, to ensure they remain 
appropriate and proportionate to the Group’s 
changing strategic and operating requirements. 
Adherence to the Operating Framework is 
monitored by the senior management team and 
assessed independently by Internal Audit. At its 
half year and full year meetings, the Board 
reviews risk in relation to the Company’s 
strategic objectives and its current plans to 
deliver them. It also reviews progress and 
performance in action taken to mitigate the 
impact of those risks.

The Board is supported in this by more regular 
and detailed reviews by the Audit Committee, 
including the review of reports from Internal 
Audit, and by risk reviews across the business, 
led by the GMT. These reviews during 2020 
resulted in enhancements to internal controls, 
designed to better manage risk across the 
business, as outlined in the key areas of focus 
for 2020 on page 91.

Committee evaluation
The Board evaluation for 2020, which is 
described more fully in the Nomination and 
Governance Committee report on pages 84 and 
85, included an appraisal of the performance of 
the Audit Committee and individually of its Chair 
and other members.

The outcome of the appraisal was that the 
Committee was considered to continue to 
operate effectively, with the necessary level  
of expertise and independent challenge, and 
with no specific actions arising requiring further 
improvement.

At its February 2021 meeting, the Committee 
reviewed its performance against its objectives 
and Terms of Reference during 2020, which was 
considered to have been satisfactory.

Risk management and internal control
Risk management
The Group has an established ongoing process 
of risk management, which is detailed further on 
pages 46 to 53. The Committee monitors the 
Group’s risk management and internal control 
systems, including their effectiveness, on behalf 
of the Board and provides advice to the Board in 
connection with the Board’s own risk review. 
The Committee’s objectives for 2020 in this 
area were:

 – To ensure the risk profile remains within the 

Company’s agreed risk appetite and tolerance 
and is adequately monitored and reviewed as 
appropriate to reflect external and internal 
changes.

 – Consideration of the continuing review of 

reporting and audit and the implications for 
the Group, including anticipating the 
formalisation of internal controls reporting in 
the UK.

 – To continue to develop the Company’s risk 
processes in light of evolving best practice.
 – To consider emerging risks that could impact 

the Company’s longer term strategy.

To achieve these objectives, the Committee 
undertook the following during 2020:

 – Risk reviews were conducted twice during the 
year, at the Committee’s July (half year) and 
December (full year) meetings and covered 
both the systems used and the reported risks.
 – Consideration was given to the specific impact 

of COVID-19 on the Principal Risks of the 
Company, together with the mitigations 
implemented to address these.

 – Regular updates were received on the 

continuing review of relevant historic matters 
and more current developments following 
the tragic fire at Grenfell Tower and actions 
taken by the Company to comply with recent 
changes to the Government guidance on 
fire safety.

 – Received updates on key information 
technology (IT) risks, specifically as a 
consequence of the potential impact of 
COVID-19 in this area, including the resilience 
of the Group’s systems to cyber attack and 
action taken to maintain security of systems 
and data.

 – Oversaw the assessment of emerging risks, 

including potential velocity and impact on the 
Company’s longer term strategy, further 
details of which can be found on page 48.

 – Oversaw implementation of further 
enhancements to the processes for 
identifying, assessing, monitoring, reporting, 
and managing the residual elements of risk, 
which included enhanced reporting of 
action plans and target risk for the identified 
key risks.

The Board makes its assessment of risk half 
yearly, after overseeing, with advice from the 
Committee, a bottom-up and top-down review 
of risk in all areas of the business, including 
taking account of environmental, social and 
governance considerations over various time 
horizons. The assessments use a standard 
methodology and include regularly reviewing the 
effectiveness of the Group’s system of internal 
control in providing a responsible assessment 
and mitigation of risks. Action to mitigate the 
effect of each risk is led by the Chief Executive 
either directly or indirectly in conjunction with the 
Group Management Team (GMT).

The Board’s monitoring covers all controls, 
including financial, operational, compliance and 
assurance controls which include 
risk management.

The systems cannot eliminate the risk of failure 
but rather seek to manage both the likelihood of 
their occurrence and the extent of their impact 
and can only provide reasonable and not 
absolute assurance against material 
misstatement or loss.

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Corporate governance: Audit, risk and  
internal control continued

The Committee also oversees the actions being 
taken to monitor IT initiatives which aim to either 
directly protect against and reduce the risk of 
cyber-related type attacks and fraud; support 
and enhance the current IT environment 
including data protection; or that are crucial 
in their contribution to key business initiatives 
aiming to enhance the experience of customers, 
suppliers and / or employees.

The Committee was pleased to learn that the IT 
Department had been well-prepared to address 
the impact of the COVID-19 pandemic, as was 
shown by the ability of such a large proportion of 
the business to quickly and successfully 
transition to working effectively from home.

At its meeting in February 2021, the Board, after 
conducting its own review and after reviewing 
more detailed assessments from the Audit 
Committee, remained satisfied that the system 
of internal control continued to be effective in 
identifying, assessing, and ranking the various 
risks facing the Company; and in monitoring and 
reporting progress in mitigating their potential 
impact on the Company. The Board also 
approved the statement of the Principal Risks 
and uncertainties set out on pages 49 to 53 of 
this Annual Report.

Responding to the challenge of COVID-19
One of the key defining factors of 2020 was the 
impact of the COVID-19 pandemic on the 
business; and the Committee ensured that the 
Company’s response would maintain essential 
processes and effective controls.

This was accomplished initially as part of the four 
additional Board meetings held during 2020 to 
address the impact of the pandemic and to 
conduct the equity raise (all as described on 
page 66); and later through specific briefings to 
the Committee’s July and December 2020 
meetings, at which reviews were undertaken of:

 – How immediate challenges were addressed, 

particularly the maintenance of effective 
processes and controls despite the closure of 
sites and remote homeworking.

 – Assurance as to the assessment of key risk 

areas and mitigation through revised controls; 
and cyber security resilience and training.
 – The effectiveness of real-time assurance 
activities supporting the closure and 
subsequent re-mobilisation of sites, in 
compliance with Government guidance.

 – The re-assessment of key risks and the design 
and implementation of appropriate responses 
and mitigations.

 – Ensuring that the Company’s approach 

evolved appropriately to changing 
circumstances.

External audit performance and 
effectiveness
The Audit Committee assessed the performance 
of Deloitte LLP and the effectiveness of the 
external audit process for the year ended 
31 December 2020. In coming to its conclusion 
the Audit Committee reviewed amongst 
other things:

 – The effectiveness of the working relationship 

and communication of issues to the 
Committee through its regular meetings in the 
year and its presentations to the Committee.

 – Feedback from Group, divisional and regional 
management, Head of Internal Audit and 
Head of IT, on the level of audit work and 
engagement throughout the period.

 – Deloitte’s fulfilment of the external audit plan. 
 – Deloitte’s objectivity and independence during 
the process, including its own representation 
about its internal independence processes.

 – The output from the FRC’s Audit Quality 

Review (AQR) annual inspection of audit firms 
to ensure the matters identified by the AQR 
have been addressed in the audit of the 
Company’s 2020 financial statements.

In addition, the Committee considered whether 
Deloitte had appropriately challenged 
management estimates and judgements. 
The Auditor’s report (starting on page 124) 
details the key matters that were considered as 
part of the year end audit. This includes details of 
the procedures performed by Deloitte to assess 
the estimates and judgements made by 
management. In particular the Committee notes 
during the course of the audit, the external 
Auditor challenged management’s judgements 
and assertions on the following matters: 

 – Margin recognition on developments, with 

particular focus on the impact of COVID-19.
 – The presentation of COVID-19 related costs 

in the income statement. 

 – The assumptions underlying the presentation 
of the financial statements on the basis that 
the Group is a going concern. 

In relation to each of these judgements the 
external Auditor confirmed that the approach 

The timeline and stages of the external audit tender process are detailed below:

Tender of the external audit
Introduction 
In our Annual Report and Accounts 2019, 
we disclosed the decision to commence a 
tender process for the appointment of our 
external Auditor to be completed during 2020, 
with the chosen firm to be appointed for the 
2021 financial year at the earliest. 

The external audit tender resulted in the 
proposal, subject to shareholder approval at the 
2021 AGM on 22 April 2021, to appoint PwC as 
the external Auditor for the 2021 financial year. 

Governance 
To ensure a transparent and robust selection 
and evaluation process, the following 
governance was applied. A steering group 
chaired by the Audit Committee Chair and 
including the Group Finance Director, Group 
Financial Controller and Head of Group Reporting 
was formed to oversee, co-ordinate and execute 
the audit tender process. The Committee was 
involved throughout the process and the Board 
was included at key decision points.

adopted by management in accounting for these 
in the financial statements was appropriate.

The Committee concluded that the external audit 
process as a whole had been conducted 
robustly, the external audit team selected to 
undertake the audit had done so thoroughly 
and professionally, and the external Auditor had 
applied sufficient experience and understanding 
of the housebuilding industry. Deloitte LLP’s 
performance as external Auditor to the Group 
during 2020 was therefore considered to 
be satisfactory.

As noted earlier, Deloitte LLP is the Company’s 
external Auditor for the year ended 31 December 
2020. Following the audit tender described on 
pages 95 and 96, a resolution to appoint PwC 
will be put to the shareholders at the AGM on 22 
April 2021.

Appointment of the external Auditor for  
non-audit services
The Committee has a formal policy, reviewed 
annually, as to whether the Company’s external 
Auditor should be employed to provide services 
other than audit services. In line with the Code, 
the Committee has regard to the relevant ethical 
guidance regarding the provision of non-audit 
services by Deloitte.

As part of that policy, the Committee has 
determined that the following assignments 
should not be undertaken by the Auditor:

 – Bookkeeping or other services related to the 
accounting records or financial statements.

 – Internal audit outsourcing services.
 – The provision of advice on large IT systems.
 – Services connected with valuation, litigation 
support, legal, recruitment or remuneration.

Where non-audit services have an initial or 
forecast face value in excess of £100,000 there 
must be prior review and authorisation by the 
Group Finance Director and the Committee.

The Board, acting on guidance from the 
Committee following its review of the continuing 
effectiveness of this policy, is satisfied that this 
policy meets the EU Audit Directive and Audit 
Regulation 2016, and will be conducive to the 
maintenance of good governance, best practice 
and auditor independence and objectivity.

Deloitte undertook non-audit services in the form 
of assurance work carried out in connection with 
the announcement of the Company’s half year 
results for 2020, which is of direct benefit to 
shareholders although it is not formally regarded 
as ‘audit’ work for reporting purposes. Deloitte 
also performed cyber security enhanced 
assurance services for which they were selected 
as they were considered to be the best supplier 
of that service given the initial work they had 
undertaken in previous years.

The Committee fully recognises and supports the 
importance of the independence of auditors. Its 
review of the Auditor’s performance during 2020 
included non-audit services. The Committee is 
satisfied that the carrying out of the above work 
did not, and will not going forward, impair the 
independence of the external Auditor. It also 
recognises that, from time to time, there is a clear 
commercial advantage based on cost and 
timetable requirements in using the Company’s 
Auditor. As a result, the value of non-audit 
services work was £0.2 million in 2020 (2019: 
£0.1 million) which represents approximately 28% 
of the audit fee as set out in Note 6 to the 
Accounts on page 143.

July 2019

September – November 2019

December 2019

January 2020

March – May 2020

May 2020

July 2020 – April 2021

April 2021

 – Audit tender process commences 
 – Board, Audit Committee and 

steering group consider suitable 
audit firms based on selection 
criteria including audit quality, 
independence and business 
knowledge

 – Six firms are considered including 

three outside the ‘Big 4’
 – A ‘short list’ of three firms 

including one outside the ‘Big 4’  
is agreed and approved

 – Audit Committee Chair and Group 

 – Request for Proposal (RFP) 

Finance Director meet with 
relevant heads of audit for the 
shortlisted companies to 
determine their capabilities

 – Meetings held and consideration 
given to prospective partners

drafted and agreed by the Audit 
Committee, including the 
selection and evaluation criteria to 
be used through the process
 – Sent to short list of firms on 20 

December 2019 

 – Two of the firms confirm they 
will participate in the audit 
tender

 – PwC undertake 
transition work

 – Resolution to appoint new 
Auditor to be put to the 
shareholders at the 2021 
Annual General Meeting

 – Secure online data room 

available to the audit firms 
to support tender 
submissions

 – Structured Q&A process in 
place where responses to 
clarification questions and 
additional information 
requests were shared with 
all participating firms 
through the electronic data 
room

 – To ensure a level playing 

field, a series of structured 
and targeted engagement 
sessions with 
Taylor Wimpey’s key 
business and function 
leaders including Divisional 
Chairs, Heads of Tax, 

Treasury, Internal Audit and 
IT, together with Group and 
operational finance teams

 – In addition to the 

engagement sessions the 
participating firms were 
given the opportunity to 
meet with the Chief 
Executive, the Group 
Finance Director, Group 
Operations Director and the 
Audit Committee Chair

 – Tender documents 

submitted and evaluated 
against the RFP criteria

 – Formal presentations 

made by the prospective 
firms to the steering group, 
Audit Committee and 
Board members

 – Results of the selection 

criteria matrix presented to 
the Audit Committee and 
Board

 – Audit Committee and 

Board recommend and 
approve, subject to 
shareholder approval 
at the 2021 AGM, the 
appointment of PwC

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Governance

Corporate governance: Audit, risk and  
internal control continued

Tender process
The process, which ran from July 2019 to 
May 2020, was in compliance with statutory 
legislation and guidance issued by the Financial 
Reporting Council (FRC) and was conducted 
with the overarching objective of running a 
process resulting in a high quality, effective and 
efficient audit.

The scope of the tender consisted of the 
Taylor Wimpey Group audit and statutory audits 
of subsidiaries with effect from the 2021 
financial year.

Selection criteria
A range of candidates were considered, 
including audit firms outside the ‘Big 4’ 
accounting firms. The Audit Committee and 
steering group agreed the selection criteria 
and which firms would be invited to tender. 
The selection criteria included:

 – Audit Quality – findings from the FRC Audit 

Quality Review inspections.

 – General aspects of the audit firm – 

independence, conflicts of interest, ethics 
and compliance standards.

 – Understanding of the business and industry 

– audit credentials in housebuilding / 
construction, and knowledge of 
Taylor Wimpey’s business and industry.

Invitation to tender
Three firms were invited to tender, including a 
firm from outside the ‘Big 4’. At this stage, one 
firm withdrew from the process and therefore 
two firms progressed to the next stage. Deloitte 
LLP was not invited to tender as they had served 
the maximum time permitted under the UK 
rules relating to rotation of external auditors by 
large companies. 

Assessment criteria 
The requirements for the tender document and 
selection criteria were set out and detailed in the 
request for proposal and included:

 – Confirmation of independence and details 
of how the firm monitors and maintains its 
independence, and the governance in place 
to ensure conflicts of interest do not arise.

 – The firm’s and the team’s credentials.
 – Internal quality assurance processes and 

output from latest FRC reviews.

 – Understanding of Taylor Wimpey and the 

industry in which it operates.

 – Audit approach – proposed scope, approach 
to controls and integration of technology in 
the audit, approach to technical judgements, 
availability of audit tools and their use to 
provide value-add insights. 

 – Audit planning – timetable, interaction with 
regional teams including Spain, approach 
to working with management, approach 
to resolving issues.

 – Technical expertise including firm’s experience 

and expertise in relation to sustainability 
reporting and assurance.

 – Fees and terms.

 – Transition approach, detailing how the firm will 
interact with the incumbent external Auditor 
and the Group to ensure an effective and 
efficient process.

Each firm submitted a detailed tender document 
and provided an oral presentation of their 
proposal for external audit services to the Audit 
Committee and Board.

Final selection 
The Committee agreed that both firms submitted 
excellent, professional and thorough tender 
proposals. However, after taking into account 
the process as a whole, the views of senior 
management who met with each firm, the 
presentations and results against the evaluation 
criteria, the Committee identified PwC as the 
preferred new external Auditor. We are now 
working closely with both PwC and Deloitte 
to ensure that, if shareholders approve the 
proposed appointment of PwC at the 2021 
AGM, there will be an efficient transition of 
the external audit. PwC shadowed key meetings 
through the 2020 audit process and regular 
reports on the transition are being provided to 
the Committee.

The recommendation of PwC was free from 
influence by a third party and no contractual 
term of the kind mentioned in Article 16(6) of the 
Audit Regulation has been imposed on the 
Company whereby there would be a restriction 
on the choice to certain categories or lists of 
audit firms.

Internal Audit
Internal Audit’s primary role is to support the 
Board and Management to protect the assets, 
reputation and sustainability of the Group. The 
function is led by the Head of Internal Audit who 
has direct access to the Chair of the Audit 
Committee and the Chairman of the Board, 
protecting the function’s independence. The 
Head of Internal Audit also has access to the 
Chief Executive and the other Executive 
Directors, as required.

Internal Audit reviews the effectiveness and 
efficiency of the systems of internal control in 
place to safeguard the assets; to quantify, price, 
transfer, avoid or mitigate risks; and to monitor 
the activities of the Group in accomplishing 
established objectives.

The Internal Audit plan, and the individual audits 
conducted in line with the audit plan, are driven 
primarily by the Group’s strategic plan and key 
risks. Following each review, an Internal Audit 
report is provided to both the management 
responsible for the area reviewed and the GMT. 
These reports outline Internal Audit’s opinion of 
the management control framework in place 
together with actions indicating improvements 
proposed or made as appropriate. The Chief 
Executive, the GMT and senior management 
consider the reports on a regular basis and  
are responsible for ensuring that improvements 
are made as agreed. A database of audit 
recommendations and improvement initiatives is 

maintained. Follow-up and escalation processes 
ensure that such improvements are implemented 
and fully embedded in a timely manner.

The Company belongs to and participates in 
industry-wide forums and other initiatives aimed 
at combating fraud within the housebuilding and 
construction industry.

Summaries of all key Internal Audit reviews and 
activity and resulting reports are provided to 
the Audit Committee for review and discussion.

The Internal Audit function also reviews 
proposed related-party transactions, such 
as purchases by employees from Group 
companies, to provide assurance that proper 
procedures are followed and that such 
procedures are undertaken strictly in accordance 
with the policy in place and, where applicable, 
company law.

During 2020, in response to the COVID-19 
pandemic, Internal Audit worked with the Legal 
and Company Secretariat Departments on an 
assessment of the continuing effectiveness of 
key controls and processes, both short-term to 
address the possibility of non-availability of key 
staff and management; and in longer-term 
revisions to reflect changes to the working 
environment and practices. The learnings and 
improvements from this activity are being woven 
into the ongoing control and risk processes and 
this activity will continue through 2021.

The most recent independent formal evaluation 
of the Internal Audit function was carried out in 
2015 on behalf of the Audit Committee by PwC 
and its finding was that Internal Audit continues 
to operate effectively. A number of initiatives 
were progressed subsequently to ensure the 
Internal Audit function continues to meet both 
current best practice and the evolving needs of 
the Group. The next such evaluation is currently 
being planned for 2021 (having been deferred 
during 2020 due to the impact of the COVID-19 
pandemic) and will consider the 
recommendations included in the Code of 
Practice for effective internal audit in the private 
and third sectors, published in January 2020 by 
the Chartered Institute of Internal Auditors. The 
evaluation will be conducted by The Chartered 
Institute of Internal Auditors. 

Going concern
The Group has prepared forecasts, including 
certain sensitivities, taking into account the 
Principal Risks and uncertainties identified on 
pages 49 to 53. Having considered these 
forecasts, the Directors remain of the view that 
the Group’s financing arrangements and capital 
structure provide both the necessary facilities and 
covenant headroom to enable the Group to 
conduct its business for at least the next 12 
months. The Committee reviewed the forecasts 
and the Directors’ expectations based thereon and 
agreed that they were reasonable. Accordingly, 
the consolidated financial statements have been 
prepared on a going concern basis.

Read more about our Principal Risks on 
pages 49 to 53. 

Viability Statement
The Viability Statement is designed to be a longer 
term view of the sustainability of the Company’s 
strategy and business model and related 
resourcing, in the light of projected wider 
economic and market developments. The 
Committee considered whether there should be 
any change to the five-year period chosen for the 
statement but remained of the opinion that this 
continued to be appropriate, taking into account 
the balance sheet strength and development 
cycle. The Committee also reviewed the Directors’ 
expectations; the criteria upon which they were 
based; and the sensitivities applied, including how 
these linked to the Principal Risks faced by the 
business; and agreed that they were reasonable. 

The statement appears on pages 58 and 59 
together with details of the processes, 
assumptions and testing which underpin it.

Annual Report and Accounts 2020
Fair, balanced and understandable
A key requirement of our financial statements is 
that they are fair, balanced and understandable, 
and that they include the information necessary 
for shareholders to assess the Group’s position, 
performance, business model and strategy.

The Committee monitors the integrity of the Group’s 
reporting process and financial management; and 
reviews in detail the work of the external Auditor 
and any significant financial judgements and 
estimates made by Management.

It considers the output from the above and 
reviews the full year and half year financial 
statements before proposing them to the Board 
for consideration.

The review of the Company’s Annual Report and 
Accounts took the form of a detailed assessment 
of the collaborative process of drafting them, 
which involves the Company’s Investor Relations; 
Company Secretariat; and Finance functions, with 
guidance and input from other relevant functions 
and external advisers. It ensured that there is a 
clear and unified link between this Annual Report 
and Accounts and the Company’s other external 
reporting, and between the three main sections of 
the Annual Report and Accounts – the strategic 
report; the governance reports; and the 
financial statements.

In particular, the Committee:

 – Reviewed all material matters, as reported 

elsewhere in this Annual Report.

 – Ensured that it correctly reflected the 

Company’s performance in the reporting year, 
as described in this Annual Report.
 – Ensured that it presented a consistent 

message throughout.

 – Ensured that it correctly reflected the 

Company’s business model, as described 
on pages 20 and 21.

 – Ensured that it correctly described the 

Company’s strategy, as described on pages 
22 to 25.

 – Ensured that it fairly reflected the impact to 
date, and continuing, of the COVID-19 
pandemic on the Company’s business; 
position; and prospects.

 – Considered whether it presented the 

information in a clear and concise manner, 
illustrated by appropriate KPIs, to facilitate 
shareholders’ access to relevant information.

Significant items
The items below are those that the Audit 
Committee has considered in discharging its 
duties and in considering the financial reporting 
of the Group.

Cost allocation of inventory
The cost allocation framework used across the 
Group controls the way in which inventory is 
costed and allocated across each development. 
It also ensures that costs incurred in excess of 
the original budget are recognised appropriately 
as the site progresses.

Following the unprecedented impact of 
COVID-19 the decision was taken by the 
Company to close all sites, sales centres 
and offices before a controlled remobilisation. 
The Committee received a paper produced by 
Management which set out the treatment of 
costs incurred by the business both during 
this lockdown phase and the subsequent 
remobilisation. These costs were expensed 
to the income statement as cost of sales and 
included £29.9 million of non-productive site 
overhead costs incurred during the controlled 
closure and lockdown period which would 
ordinarily be capitalised to work in progress and 
expensed as plots legally complete; £17.4 million 
of additional costs incurred due to extended site 
durations resulting from reduced productivity 
levels as the Company developed its operational 
processes under the COVID-secure guidelines; 
and £15.4 million of incremental costs incurred 
in responding to COVID-19, including costs to 
meet our health and safety requirements and 
complying with Government guidelines. 

The Committee gave careful consideration to 
the judgements and assumptions involved, 
challenging Management where appropriate. 
The Committee reviewed the reports and 
recommendations from the senior management 
team in relation to areas of the business 
recognising cost excesses and the paper setting 
out the treatment of costs incurred by the 

business both during this lockdown phase and 
the subsequent remobilisation. The Committee 
also reviewed the work performed by Deloitte 
which included testing Group-wide controls to 
monitor cost allocation and considered the 
results of the Group’s internal audit reviews 
across the business.

Following these reviews, together with enquiries 
made to Management and the external Auditor, 
the Committee concluded that there are 
appropriate systems and internal controls in 
place, which ensured that consistent principles 
were applied, the treatment and presentation 
on the income statement of the costs incurred 
by the business both during this lockdown 
phase and the subsequent remobilisation were 
appropriate and that the external Auditor agreed 
with the conclusions reached.

Defined Benefit Pension valuations
The Committee reviewed the funding position 
of the Taylor Wimpey Pension Scheme and 
discussed and agreed the market-based 
assumptions used to establish the net pension 
deficit recognised on the balance sheet at 
31 December 2020.

ACM cladding and leasehold provisions
The Committee reviewed senior management’s 
updates on the progress of rectification of 
buildings identified with ACM cladding materials, 
together with utilisation and estimates of the 
remaining provision. The Committee also 
reviewed the level of applications received in 
respect of the Ground Rent Review Assistance 
Scheme, the utilisation of the provision and latest 
management assumptions.

Recommendation to the Board
The outcome of the above processes, 
together with the views presented by 
Deloitte, was that the Committee 
recommended, and in turn the Board 
confirmed, that the 2020 Annual Report 
and Accounts, taken as a whole, is fair, 
balanced and understandable, and 
provides the necessary information for 
shareholders to assess the Company’s 
position, performance, business model 
and strategy. 

More detail on how the Board and the 
Audit Committee have addressed the 
assessment, control and mitigation of risk, 
and the oversight of the internal and 
external audit functions, appear in this 
Audit Committee report.

Statement of compliance
The Company has complied throughout 
the reporting year with the provisions of 
The Statutory Audit Services for Large 
Companies Market Investigation 
(Mandatory Use of Competitive Tender 
Processes and Audit Committee 
Responsibilities) Order 2014.

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Governance

Corporate governance: Remuneration

Remuneration Committee report

of our stakeholders. During the year, the 
Committee has remained mindful of the need 
to ensure that the Executive Directors’ 
remuneration appropriately reflects the 
Company’s actual performance and is aligned to 
the experience of our shareholders, employees 
and wider society. As ever, we are committed 
to ensuring that our remuneration practices are 
directly linked to the Company’s purpose and 
values and to the successful delivery of our long 
term strategy for the benefit of all stakeholders.

2020 Remuneration Policy
Following our detailed Remuneration Policy 
(Policy) review and shareholder consultation last 
year, the Policy was approved by shareholders 
at the 2020 Annual General Meeting (AGM) 
with over 98% of shareholders voting in favour. 
I would like to thank you all for your continued 
support. 

The Policy was updated in line with the latest UK 
Corporate Governance Code requirements and 
the latest investor perspectives on key topics. 
We incorporated a post-employment 
shareholding requirement and the Executive 
Directors’ pension contributions are being 
reduced in line with the agreed timeframe set out 
in the 2019 Remuneration Report. 

During the year we have needed to use the 
flexibility afforded by the Policy to ensure that 
the Executive Directors’ remuneration remained 
appropriate and proportionate when considering 
the impact the pandemic has had on our 
performance and wider stakeholders.

COVID-19
As is well documented elsewhere in this Annual 
Report and Accounts, in March 2020 the 
Company closed all sites and sales offices to 
ensure the health and safety of employees, 
subcontractors and our customers, and took the 
decision to cancel the 2019 final dividend and 
the 2020 special dividend in order to protect the 
balance sheet. In recognition of the impact of 
these decisions on our stakeholders, the 
Committee considered the proposed application 
of the Policy in 2020. 

After careful consideration, we used the 
discretion available to us to amend the 
application of the Policy during the year.  
On 1 April 2020, we announced that the 
previously disclosed 2% annual salary increase 
for the Executive Directors (due to come into 
effect in April 2020) along with their annual 
bonus for 2020 performance would be 
cancelled, and at the request of the Executive 
Directors they also took a voluntary 30% 

Main objective
To establish and maintain formal and 
transparent procedures for developing policy 
on executive remuneration to deliver the 
Company’s strategy and value for 
shareholders; to agree, monitor and report on 
the remuneration of individual Directors and 
senior executives; and to review wider 
workforce remuneration practices and policies.

2020 activities
 – Implemented the revised Policy following 
shareholder approval at the 2020 AGM
 – Applied discretion to the application of the 
Policy during 2020 in light of the COVID-19 
pandemic

 – Reviewed the wider workforce remuneration 

in light of the COVID-19 pandemic

2021 objectives
 – Ensure that the Policy is applied 

appropriately, and if necessary flexibly, to 
ensure continued alignment between the 
remuneration outcomes for Executive 
Directors and the experience of other 
stakeholders

 – Review the remuneration positioning for the 

Group Finance Director

 – Continue to review the performance 

measures for the EIS and PSP to ensure 
there is a rounded assessment of financial 
and non-financial performance aligned to the 
business strategy and a strong continued 
alignment of interest with all stakeholders

Gwyn Burr
Chair of the Remuneration Committee

Dear Shareholder

As Chair of the Remuneration Committee, 
I am pleased to present our 2020 Directors’ 
Remuneration Report (the Report) on behalf 
of the Board.

I think it is important to start this letter by 
referencing the immense challenge posed by 
the COVID-19 pandemic and the extraordinary 
impact it has had on our colleagues and all 

Remuneration Committee 
summary

The Committee is chaired by Gwyn Burr. On 
31 December 2020, the Committee consisted 
of two Independent Non Executive Directors 
and the Chairman of the Board. On his 
appointment to the Board on 1 March 2021, 
Jitesh Gadhia will become a member of the 
Committee. Its members during 2020 are set 
out in the table below.

Committee members
Gwyn Burr (Chair)
Irene Dorner
Angela Knight
Kate Barker(a)
Kevin Beeston(b)

Meetings 
attended
3/3
3/3
3/3
1/1
1/1

(a)  Stood down from the Committee on 20 April 2020
(b)  Stood down from the Board and the Committee on 

26 February 2020

reduction in base salary and pension from 1 April 
to 31 July 2020. 

In addition, the Chairman and each Non 
Executive Director took a 30% reduction in their 
fee for the same period of time.

For the 2020 Performance Share Plan (PSP) 
Awards, the performance measures were 
determined and the awards were granted in 
early March, before the business performance 
and share price were impacted by the 
pandemic. We have not adjusted the terms 
of these awards (other than to neutralise the 
impact of the equity raise) and the original 
performance targets now represent an extremely 
challenging target.

The Company initially accessed the UK 
Government’s Coronavirus Job Retention 
Scheme for furloughed employees; however, 
once all furloughed employees had returned to 
work by the end of June the Company made the 
decision to repay the funds in full to the 
Government in July 2020. In addition, the 
Company did not take advantage of the 
COVID-19 Corporate Financing Facility or 
Coronavirus Business Interruption Loan Scheme.

Wider workforce remuneration 
The Committee continues to regularly review 
remuneration arrangements for senior 
management to ensure the delivery of our long 
term strategy and alignment to the wider 
workforce. The Policy has been further cascaded 
down to the Group Management Team, by 
requiring them to defer one-third of any annual 
bonus paid into shares for a period of three 
years. These shares will be beneficially owned 
from the outset, but will be held in the Employee 
Benefit Trust for the deferral period.

The Committee has, for a number of years, 
reviewed wider workforce remuneration in 
line with the Code. This year we have been 
particularly mindful of the impact of the 
pandemic on our people from both a financial 
and personal wellbeing perspective. Whilst our 
sales offices and sites were temporarily closed, 
the Company made the decision to place a 
significant proportion of employees on furlough. 
The Committee welcomed and supported the 
Company’s decision to ensure that furloughed 
employees did not suffer financial hardship, by 
continuing to pay full base salaries when on 
furlough and sales staff received 80% of the level 
of their average commission. Further details of 
measures taken by the Company can be found 
on page 102. 

During the year, I was also appointed as the 
Board’s NEF Champion and plan to attend each 
of the National Employee Forum (NEF) meetings 
going forward. Whilst the primary objective of 
this appointment is to strengthen the Board’s 
engagement with employees on a variety of 
topics, I will also take the opportunity to gain 
regular feedback from the NEF on the incentives 
and rewards available to the wider workforce. 
It is important that we continue to represent and 
reward performance in line with the Company 
strategy whilst protecting the culture of the 
Company at all levels, and also ensure that there 
is a strong alignment of interest between 
executive pay and the workforce.

The Committee also encourages share 
ownership at all levels of the business and is 
pleased to see that the number of employees 
currently participating in one or both of our 
all-employee share schemes, or who are 
otherwise shareholders in the business has 
increased to over 64% this year (2019: 57%). 
The equity raise also saw 329 employees 
participate, and it was pleasing to see 
employees having direct involvement in this 
exciting opportunity for the Company. 

Committee activities during 2020

February 2020

March and April 2020

October 2020

December 2020

 – Reviewed feedback from major 

shareholders on the remuneration 
consultation conducted in January 
2020 in respect of the Company’s 
revised Policy

 – Considered and approved the 

salary review proposals for 2020 
for the Executive Directors and 
senior management

 – Considered and approved the 

outcome of the EIS for 2019 and of 
the PSP Award vesting in 2020
 – Reviewed its Terms of Reference 

and evaluated its own 
performance against them

 – Reviewed and approved the 
Remuneration Report for the 
Company’s Annual Report and 
Accounts 2019

 – Reviewed the remuneration 

policies and practices for the 
wider workforce

 – Considered the EIS 
deferred share 
award for the 2019 
bonus

 – Applied discretion 

on the application of 
the Policy to the 
Executive Directors 
in 2020 in light of 
the COVID-19 
pandemic

 – Considered 

reports from Korn 
Ferry on executive 
remuneration 
developments and 
investor guidance

 – Considered and 

agreed the 
Committee’s 
planned activities 
for 2021

 – Considered reports from 
Korn Ferry on executive 
remuneration 
benchmarking

 – Considered a general 

governance update from 
Korn Ferry on 
remuneration 
considerations

 – Preliminary discussions 
on salary proposals for 
2021; projected 
outcomes of the PSP 
Award vesting in 2021

 – Considered the 

performance measures 
and targets for the 2021 
EIS and 2021 PSP Award

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Governance

Corporate governance: Remuneration continued

Shareholder engagement
We are extremely grateful for the constructive 
engagement that took place last year in relation 
to the renewal of the Policy at the 2020 AGM.

2020 performance and incentive plan 
payments
As previously noted, in responding to the impact 
of COVID-19 the Committee determined that 
no annual bonus would be payable under 
the Executive Incentive Scheme (EIS) to the 
Executive Directors for 2020 performance. 
For disclosure purposes, the performance 
targets and the Company’s performance against 
them can be found on page 115. As you will see, 
the Company made steady progress against 
the targets for customer service and build 
quality; and if the EIS had not been cancelled for 
the Executive Directors, the EIS outturn would 
have been 34% of maximum.

Prior to the onset of the COVID-19 pandemic, 
the PSP Award granted in 2018, which 
measured performance up to the end of 2020, 
was forecast to vest at a healthy level. As with 
many areas of the business, the pandemic has 
had a significant negative impact on the 
performance measures; however the Committee 
does not consider it appropriate to use their 
discretion to adjust the targets of in-flight Awards 
to negate the impact of the pandemic. On this 
basis, only the cash conversion measure met 
the threshold target, and therefore has led to an 
overall vesting of 6.6%. Further details can be 
found on page 114. 

The graph at the end of this letter summarises 
the total payments made to the Executive 
Directors in 2020. As you can see, the Executive 
Directors’ total remuneration was 66% lower in 
2020 than 2019. 

2021 remuneration approach and alignment 
to strategic objectives
The Committee reviews the performance 
measures for the Company’s incentive plans 
each year to ensure that they remain appropriate 
and directly linked to our strategy. Going into 
2021, the focus is on strengthening the 
business, improving margins and ensuring that 

the land secured following the 2020 equity raise 
results in outlet growth in 2022 and volume 
growth from 2023. Further details of how 
the 2021 measures align with our strategic goals 
and key performance indicators can be found on 
page 112. Whilst considering the performance 
measures and respective targets for our variable 
pay arrangements, the Committee has ensured 
that the proposed measures and targets focus 
on the key performance drivers that will deliver 
our strategy. 

2021 Executive Incentive Scheme
For 2021 our focus needs to remain on those 
measures that deliver strong financial and 
operational performance, underpinned by our 
commitment to the quality of our homes and our 
customer experience. The annual bonus scheme 
(the EIS) will operate with some minor changes 
from 2020 to the weighting of the performance 
measures to increase the focus on operating 
margin, to ensure a focus on cost discipline and 
on mitigating future build cost inflation. 

Further details of the measures can be found 
on page 112. We do not disclose the targets 
themselves for the EIS due to commercial 
sensitivities and these will be disclosed in full 
in next year’s Report. The targets have been 
considered with the short term uncertain market 
conditions in mind; and whilst they are slightly 
lower than 2020 as set out on page 115, I can 
assure you that they are materially above the top 
end of investor expectations and are considered 
to be appropriately stretching.

2021 Performance Share Plan Award
We intend to make a PSP Award in March 2021 
to the Executive Directors at the Policy level of 
200% of base salary; however, the Committee 
will review the grant level in light of the share 
price at and around the Award date.

There are two main changes to the performance 
measures in 2021. Firstly, cash conversion will 
be replaced by operating profit margin as this will 
support our focus on cost and process 
discipline. Secondly, we have simplified the basis 
on which customer service is measured; and 
performance will be measured using the 

nine-month independent NHBC customer 
service survey ‘would you recommend your 
builder to a friend?’ question. The response 
to this question is the primary opinion of our 
customer in terms of their overall experience.

The target ranges for each measure have been 
set recognising the prevailing market uncertainty 
but have been chosen to incentivise the 
Executive Directors as we look to build towards 
our objectives of consistent sustainable growth 
and long term profitability. The measures and the 
target ranges are disclosed on page 112 of the 
Report and the Committee believes that the 
targets are challenging.

Salary review
Following a detailed review of performance 
and actions taken in 2020 and the outlook 
for 2021, the Committee is proposing a 2% 
salary increase across the Company for 2021, 
which will apply with effect from 1 April 2021. 
This increase will also apply to the Executive 
Directors.

On his promotion to the Board in April 2018, 
the Committee increased Chris Carney’s salary 
to £430,000, which was below that of his 
predecessor and positioned between the lower 
quartile and median of comparable market data. 
As we indicated in the 2018 Remuneration 
Report, the Committee offered a below market 
salary initially with a view to making above 
market and workforce increases over a number 
of years to reach the desired salary positioning, 
subject to individual and Company performance.

In light of the wider remit of Chris’ role and his 
outstanding personal performance to date, we 
intend to conduct a review of his base salary 
during the course of 2021. 

Pension
As I have already mentioned, in line with the 
shareholder approved Remuneration Policy; 
the Executive Directors’ pension contributions 
will be reduced again on 1 April 2021 as part 
of our agreed timeframe set out in the 2019 
Remuneration Report to reduce their overall 
contributions to 10% of salary by 1 April 2024, 
which is the level of pension contribution 
available to the majority of the workforce. Further 

details of the pension contributions that each 
Executive Director will receive in 2021 can be 
found on page 111.

Closing remarks
I look forward to welcoming Jitesh Gadhia to 
the Committee when he joins on 1 March 2021. 
Jitesh’s Remuneration Committee experience 
at other companies will add to the Committee’s 
skill sets and further enhance the quality of 
its work.

I would like to thank you for your continued 
support and I hope that you will feel able to 
support the level of remuneration paid in 2020 
to our Executive Directors and how we will 
implement our Policy in 2021. 

Gwyn Burr
Chair of the Remuneration Committee

1 March 2021

Executive Directors’ total remuneration
The chart below compares the 2020 single figure for total remuneration for each of the Executive Directors with the equivalent figure for 2019.

Executive 
Director

Pete Redfern
Chief Executive

Chris Carney
Group Finance Director

Jennie Daly
Group Operations 
Director

2020

2019

2020

2019

2020

2019

Single total 
remuneration figure (£’000)

91% 9%

 £1,120

35%

20%

45%

 £3,247

93% 7%  £513

42%

26%

32%  £1,302

94% 6%  £472

49%

30%

21%

 £1,021

£0

£1,000

£2,000

£3,000

£4,000

Fixed pay

EIS

PSP

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Governance

Corporate governance: Remuneration continued

Remuneration at a glance

Application of the Policy in 2020 in light of COVID-19

In recognition of the impact of the COVID-19 pandemic on stakeholders and at the request of 
the Executive Directors, the Committee carefully considered the proposed application of the 
Policy in 2020 and decided the following:

l

y
a
p
e
b
a
i
r
a
V

y
a
p
d
e
x
F

i

 Policy elements

 Change in application

Executive Directors

Executive Incentive 
Scheme (Annual  
bonus) (EIS)

The 2020 EIS was cancelled

Long Term  
Incentive Plan (PSP)

No change

Base  
salary

Benefits

Pension

2% annual increase due to come into effect on 1 April 2020 was cancelled
Voluntary 30% reduction in base salary from 1 April 2020 to 31 July 2020

No change

Voluntary 30% reduction in pension contributions from 1 April 2020 to 
31 July 2020

The Chairman and Independent Non Executive Directors

Fees

Voluntary 30% reduction in fees from 1 April 2020 to 31 July 2020

Wider workforce 
remuneration 
during 2020

 – The general workforce salary 
increase of 2% was cancelled 
 – All furloughed employees received 

their full base salary 

 – Those employees for whom 

variable pay elements made up a 
high proportion of their regular pay 
received further top-up 

 – All Government furlough subsidies 

were repaid in July 2020 

Read more about wider workforce 
remuneration on page 108.

2020 actual remuneration v 2020 on target potential (£’000)

Pete Redfern, Chief Executive

2020 
Actual

2020
 On target

Chris Carney, Group Finance Director

91%

9%

£1,120

54%

31%

15%

£2,092

2020 
Actual

2020 
On target

93% 7%

£513

55%

34% 11%

£962

Jennie Daly, Group Operations Director

2020 
Actual

2020 
On target

94%

6%

£472

57%

34% 9%

£872

£0

£500

£1,000

£1,500

£2,000

£2,500

Fixed pay

EIS

PSP

The actual remuneration has included the 30% voluntary reduction in base salary and pension and the cancellation of the EIS for performance in 2020. 
The on target potential is based on no changes being made to the Executive Directors' remuneration in 2020 (i.e. before the reductions agreed in light 
of the impact of the COVID-19 pandemic). 

Variable pay outcomes in 2020
2020 EIS outcome*

2018 PSP outcome

Group operating profit

Cash conversion

Operating profit margin

Customer service

Build quality
Total

Weighting Outcome

35%

15%

10%

20%

0%

0%

0%

14%

20%

20%
100% 34%

 * The 2020 EIS was cancelled for the Executive 

Directors in response to COVID-19.

TSR v peer group

TSR v FTSE 100

  RONOA

  Operating profit margin

  Cash conversion

Total

Weighting Outcome

30%

20%

20%

15%

0%

0%

0%

0%

15%

6.6%
100% 6.6%

Proposed application of the Policy in 2021

Policy elements

Award timeline

Purpose

Measure

Strategic goal KPI

Stakeholders

Year 1

Year 2

Year 3

Year 4

Year 5

Executive 
Incentive Scheme 
(Annual bonus) 
(EIS)

Long Term 
Incentive Plan 
(PSP)

Base 
salary

Benefits

Pension

l

y
a
p
e
b
a
i
r
a
V

y
a
p
d
e
x
F

i

Operating profit 

Operating profit margin

Cash conversion

Build quality

Customer service

TSR v Peer Group

RONOA

Operating profit margin

Customer service

To reward the achievement 
of stretching objectives that 
support the Company’s 
annual and strategic goals

To assist with retention and 
the incentivisation and 
motivation of senior 
executives to deliver long 
term returns to 
shareholders

To recruit and reward 
executives of a suitable 
calibre for the role and 
duties required

To provide a competitive 
package of benefits to 
assist with recruitment and 
retention of staff

To provide competitive 
retirement benefits to assist 
with recruitment and 
retention of staff

Performance period

Deferral / holding periods

Read more about our  
strategic goals on page 19

Read more about our  
KPIs on pages 22 to 25

Read more about our 
stakeholders on pages 28 to 41

Read more about our  
financial definitions on page 58

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Governance

Corporate governance: Remuneration continued

Introduction
This Report has been prepared by the 
Committee on behalf of the Board.

The 2020 Remuneration Report includes 
disclosures which reflect in full the Regulations 
(as defined below) on remuneration reporting, 
divided into two sections:

 – Remuneration Policy Report: this sets out the 
Policy that was approved by shareholders at 
the 2020 AGM, describing the framework 
within which the Company remunerates its 
Directors. 

 – Annual Report on Remuneration: this sets out 
how the Company’s Remuneration Policy 
(Policy) was applied during 2020 and how it is 
proposed to be implemented during 2021. 

The Policy and these remuneration reports have 
been prepared in accordance with the relevant 
provision of the Companies Act 2006 and on the 
basis prescribed in the Large and Medium-sized 
Companies and Groups (Accounts and Reports) 
(Amendment) Regulations 2013 (“the 
Regulations”). Where required, data has been 
audited by Deloitte and this is indicated.

Remuneration Policy Report 
Unaudited information
The Company’s Policy was subject to a binding 
shareholder vote at the 2020 AGM of the 
Company and was approved by over 98% of 
shareholders who voted. The three-year life of 
that Policy will expire at the 2023 AGM and we 
will be required to seek binding shareholder 
approval for a new policy.

The Policy is designed to ensure that the 
remuneration framework will support and drive 
forward the Taylor Wimpey strategy by both 
challenging and motivating the Executive 
Directors and the senior management team to 
deliver it, and this will in turn drive value for our 
shareholders whilst having due regard to our 
other stakeholders. The Policy is set out on 
pages 105 to 107 and is also available to view 
on the Company’s website at www.
taylorwimpey.co.uk/corporate/our-company/
governance.

When the Committee designed the Policy, they 
considered the factors in Provision 40 of the 
Code. Full details on how clarity, simplicity, risk, 
predictability, proportionality and alignment to 
culture are addressed in the Policy and can be 
found on page 112 of the 2019 Directors’ 
Remuneration Report. 

Policy overview
A key part of the Committee’s role is to ensure 
that the remuneration of Executive Directors and 
senior management is aligned to the Company’s 
strategic objectives. It is, of course, key that the 
Company is able to attract and retain leaders 
who are focused and also appropriately 
incentivised to deliver the Company’s strategic 
objectives within a framework which is aligned 
with the long term interests of the Company’s 
shareholders. This alignment is achieved through 
a combination of: deferral into shares of a 
percentage of the EIS; a two-year retention 
period for vested PSP awards; share ownership 
guidelines which require executives to build up 
holdings of Taylor Wimpey shares, either directly 
or by retaining vested PSP share awards and 
deferred EIS amounts; and also requiring shares 
to be retained by the Executive Directors after 
they have ceased employment. 

The above requirements ensure that a significant 
percentage of the overall remuneration package 
of Executive Directors and senior management is 
subject to performance. With all packages for 
Executive Directors substantially geared towards 
meeting challenging targets set under the 
EIS and PSP, the Committee believes that the 
pay and benefits of its Executive Directors and 
senior management adequately balance reward 
and risk.

In line with best practice, the Committee ensures 
that the incentive structure for Executive 
Directors and senior management will not raise 
environmental, social or governance (ESG) risks 
by inadvertently motivating irresponsible 
behaviour. More generally, the Committee under 
its Terms of Reference may, where it considers 
appropriate, take ESG matters into account 
when considering the overall remuneration 
structure and as part of its overall discretion.

Our Remuneration Policy

  Element

Purpose and link to strategy

Operation

Maximum

Salary

To recruit and reward 
Executive Directors of a 
suitable calibre for the role 
and duties required.

Chairman of  
the Board  
and Non 
Executive 
Director  
fees

The Chairman and 
Non Executive Directors’ 
fees should be in line with 
recognised best practice 
and be sufficient to attract 
and retain high calibre 
non executives.

Other  
benefits, 
including 
benefits- 
in-kind

Provides a competitive 
package of benefits to assist 
with recruitment and 
retention of staff.

Salaries are normally reviewed annually to ensure that 
they remain positioned appropriately. There is no 
automatic entitlement to an increase each year.

Salary level and increases take into account the 
following:

 – The performance, role and responsibility of each 

individual Executive Director

 – The economic climate, general market conditions 

and the performance of the Company

 – The level of pay awards across the rest of the 

business

 – Salary levels in comparably-sized companies and 

other major housebuilders

Fees consist of a single consolidated fee for the 
Chairman, an annual fee for the other Non Executive 
Directors and additional fees for roles such as the 
Chair of the Audit Committee, Chair of the 
Remuneration Committee and Senior Independent 
Director.

Set by reference to the responsibilities undertaken by 
the non executive, taking into account that each Non 
Executive Director is expected to be a member of the 
Nomination and Governance Committee and / or the 
Audit Committee and / or Remuneration Committee.

Reviewed periodically but generally at least every other 
year. Takes into account levels in comparably-sized 
companies and other major housebuilders.

Non Executive Directors do not participate in any 
incentive, share scheme, benefits-in-kind or pension 
arrangements. 

The main benefits offered are:

 – Company-provided car or a cash allowance in lieu
 – Provision of a fuel card
 – Life assurance
 – Private medical insurance
 – A 5% discount on the price of a new home 

acquired from the Group

Performance targets

Company and 
individual 
performance are 
factors considered 
when reviewing 
salaries.

The maximum annual salary increase will not 
normally exceed the average increase which 
applies across the wider workforce. However, 
larger increases may be awarded in certain 
circumstances including but not limited to:

 – Increase in scope or responsibilities of 

the role.

 – To apply salary progression for a newly / 
recently appointed Executive Director.
 – Where the Executive Director’s salary has 

fallen below the market positioning.

Aggregate annual limit of £1 million imposed 
by the Company’s Articles of Association.

N/A

N/A

The value of a Company-provided car or a 
cash allowance in lieu is of a level appropriate 
to the individual’s role and is subject to review 
from time to time. The fuel card covers the 
cost of all fuel, for both business and 
personal use.

Life assurance of up to four times basic salary.

For home purchases, the price discount is 
calculated at the plot release price less the 
average discount to third party buyers for that 
house type on that development, less a further 
5% employee discount. No more than one 
home per annum can be acquired at a 
discount under the scheme; and no more 
than three homes can be acquired in a 
five-year period. The maximum discount over 
a five-year period is £100,000.

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Governance

Corporate governance: Remuneration continued

Element

Purpose and link to strategy

Operation

Maximum

Performance targets

Element

Purpose and link to strategy

Operation

Maximum

Performance targets

  Rewards the achievement of 

  EIS awards are determined by the Committee after the 

stretching financial 
performance targets and 
other objectives that support 
the Company’s annual and 
strategic goals.

Compulsory deferral in 
shares further aligns the 
interests of Executive 
Directors with shareholders.

year end, based on annual performance against 
targets set at the beginning of each year.

One-third of any EIS is payable in shares which are 
held in trust for three years.

A malus and clawback mechanism applies to all 
participants in the event of a material misstatement of 
the Group’s accounts, error, misconduct, reputational 
damage or corporate failure. The discovery period for 
the event that would give rise to the clawback is three 
years from the date of payment.

  Annual grants of share-

  Executive Directors and other designated senior 

Executive 
Incentive  
Scheme  
(EIS)

Performance 
Share  
Plan (PSP)

based long term incentives 
assist with retention, 
incentivisation and 
motivation of Executive 
Directors to achieve  
long term sustainable 
returns for shareholders. 
A post-vest holding period 
helps align the interests  
of senior executives with 
those of the Company’s 
shareholders.

executives can receive annual PSP awards.

PSP awards provide alignment with shareholders as 
they deliver (subject to meeting performance 
conditions) the full value of the shares, which can 
increase and decrease in value over the three-year 
performance period.

The value of dividends or other distributions will accrue 
during the performance and holding periods and will 
be received with any shares that vest in favour of 
participants after the applicable performance period. 
Dividends will normally be accrued and paid in shares.

Performance measures are normally measured over 
three financial years.

A malus and clawback mechanism applies to all 
participants in the event of a material misstatement of 
the Group’s accounts, error, misconduct, reputational 
damage or corporate failure. The discovery period for 
the event that would give rise to the clawback is three 
years from the date of payment.

  Pension benefits are provided through one or more of 

the following arrangements:

 – Personal Choice Plan
 – Taylor Wimpey Pension Scheme
 – As a cash allowance

Pension

  The Company aims to 
provide competitive 
retirement benefits that 
represent an appropriate 
level of cost and risk for the 
Group’s shareholders. 

Over five years the pension 
contributions will reduce to 
the level of the workforce 
pension.

The maximum EIS opportunity for Executive 
Directors is set at 150% of salary. Target is set 
at 75% of salary and threshold at 0%.

  The EIS measures 
are based on a 
scorecard of 
designated key 
annual financial, 
operational and 
environmental 
measures.

The maximum award (currently in 
performance shares) is normally over shares 
with a face value of 200% of salary. 
In exceptional circumstances this can be 
increased up to 300% of salary.

  The performance 
conditions are 
aligned to the long 
term business 
strategy.

The Committee may 
vary the measures 
that are included in 
the plan and 
the weightings 
between the 
measures from year 
to year.

Awards vest at 20% 
for threshold 
performance.

Pete Redfern: cash allowance reducing to 
18.43% of salary on 1 April 2021 then 
reducing annually by 2.81% of salary until the 
pension rate is the same as the majority of the 
workforce.

  N/A

Chris Carney and Jennie Daly: cash allowance 
reducing to 16% of salary on 1 April 2021 
then reducing annually by 2% of salary until 
the pension rate is the same as the majority of 
the workforce.

Company contributions to any pension 
scheme in respect of a new Executive Director 
will be in line with the pension contribution rate 
applying to the majority of the workforce, 
currently 10% of salary.

All-employee 
share schemes

All employees including 
Executive Directors are 
encouraged to become 
shareholders through the 
operation of all-employee 
share plans such as the 
HMRC tax-advantaged 
Sharesave plan and a Share 
Incentive Plan (SIP).

Shareholding 
guidelines

Encourages greater levels of 
shareholding and aligns 
employees’ interests with 
those of shareholders.

The Sharesave plan and SIP have standard terms 
under which all UK employees with at least three 
months’ service can participate.

Executive Directors are expected to achieve and 
maintain a holding of the Company’s shares at least 
equal to 200% of salary and until this level is achieved, 
are required to retain no less than 50% of the value of 
any vested EIS or PSP awards, after tax.

A post-employment shareholding requirement will 
require Executive Directors to hold 200% of salary, or 
their shareholding level at the time of cessation if their 
200% shareholding requirement has not yet been met, 
for at least two years. This requirement may be 
reduced by the Committee in exceptional 
circumstances, such as serious ill-health. 

N/A

Sharesave: Employees can elect for a savings 
contract of either three or five years, with a 
maximum monthly saving set by legislation or 
by HMRC. Options can be exercised during 
the six months following the end of the 
contract.

SIP: Employees can elect to contribute an 
amount per month or per tax year by one or 
more lump sums.

The maximum saving or contribution level is 
set by legislation or Government from time to 
time and the Committee reserves the right to 
increase contribution levels to reflect any 
approved Government legislative changes.

Executive Directors: 200% of salary.

N/A

The Committee may amend this shareholder approved Policy to take account of changes to legislation, taxation and other supplemental and 
administrative matters without the necessity to seek shareholder approval for those changes.

Illustration of the Remuneration Policy for 2021
The charts below illustrate the level and mix of remuneration based on the Policy depending on the achievement of below target, target and maximum for 
the Executive Directors under the Policy. 
Pete Redfern
Chief Executive

Jennie Daly
Group Operations Director

Chris Carney
Group Finance Director

6,000

5,000

4,000

3,000

2,000

1,000

0

)
s
’
0
0
0
£

(

£1,114

£2,132

£4,200

£5,074

£530

£1,041

£2,078

£2,516

£492

£958

£1,904

£2,304

41%

32%

17%

31%

100%

52%

27%

Below
target

Target Maximum

Maximum
 (with share 
price growth)

43%

32%

25%

17%
32%
51%

Target Maximum

Maximum
 (with share 
price growth)

100%

Below
target

42%

32%

26%

17%
32%
51%

Target Maximum Maximum
 (with share 
price growth)

100%

Below
target

Fixed pay

EIS

PSP

50% share price growth on PSP

1.  Salary is £891,644, £447,372 and £408,000 for Pete Redfern, Chris Carney and Jennie Daly, respectively, with effect from 1 April 2021 (see page 111 for further details).
2.  Benefits are £57,000, £11,000 and £19,000 for Pete Redfern, Chris Carney and Jennie Daly, respectively, being the 2020 value (see page 111 for further details).
3.  Pension is 18.43% for Pete Redfern and 16% for Chris Carney and Jennie Daly with effect from 1 April 2021.
4.  For the EIS the target and maximum award is 75% and 150% of base salary, respectively.
5.  For the PSP the target (assumed for these purposes to be at threshold performance) and maximum are 40% and 200% of base salary, respectively. An indication of the maximum 
remuneration receivable assumes a share price appreciation of 50% during the period in which the award is subject to underpins. The basis of the calculation of the share price 
appreciation is that the share price embedded in the calculation for the ‘maximum’ bar chart is assumed to increase by 50% across the performance period.

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Governance

Corporate governance: Remuneration continued

Committee discretion
The Committee recognises that the exercise of 
discretion must be undertaken only on an 
exceptional basis and in a careful and 
considered way, as it is an area that will quite 
rightly come under scrutiny from shareholders 
and other stakeholders. The Committee confirms 
that any exercise of discretion in such 
circumstances would be within the available 
discretions set out in this Report and that the 
maximum levels available under any relevant 
plans would not be exceeded. There would be 
full disclosure in the following Directors’ 
Remuneration Report and major investors would 
be consulted if necessary.

With regard to both the EIS and the PSP, the 
Committee, consistent with market practice, 
retains discretion over a number of areas relating 
to the operation and administration of these 
plans but in all cases within the applicable 
scheme rules.

As detailed on pages 98 and 99, the Committee 
decided that it was appropriate to exercise its 
discretion in response to the COVID-19 
pandemic. As such, the Committee cancelled 
the previously agreed 2% salary increase, 
cancelled the 2020 EIS and also approved a 
voluntary 30% reduction in the Executive 
Directors’ base salary and pension from 1 April 
to 31 July 2020. The Committee believes that 
these changes to the Policy ensure that the 
Executive Directors’ remuneration experience is 
more commensurate with shareholders, 
employees and wider stakeholders.

How shareholder views are taken 
into account
The Committee appreciates and considers very 
seriously all shareholder feedback received in 
relation to remuneration each year and guidance 
from shareholder representative bodies more 
generally. Shareholder views are key inputs 
when shaping the Policy and the Committee 
welcomes any comment or feedback on any 
aspects of remuneration and will always take 
these into consideration and respond.

The Committee regularly engages with the 
Company’s largest shareholders and 
shareholder representative bodies regarding the 
ongoing Policy and its implementation, and will 
take into account any feedback when 
determining any changes that might apply. 
The last such consultation took place in January 
2020 and included the changes made to the 
2020 approved Policy and the performance 
targets and weightings for variable pay 
arrangements in 2020. 

The Committee follows the principles of good 
governance relating to Directors’ remuneration 
as set out in the Principles and Provisions of the 
Code. The Committee reviews and takes into 
account governance-related developments and 
guidance that arise on an ongoing basis.

How our employees’ voice is taken 
into account 
The Committee supports and welcomes the 
strengthening of the ‘employee voice’ initiative. 

The Taylor Wimpey National Employee Forum 
(NEF) was established in 2017 and continues to 
work with members of the Group Management 
Team and build upon the existing business 
wide regional Employee Consultation 
Committee structure. 

During 2020, Gwyn Burr attended the NEF in her 
capacity as Chair of the Remuneration 
Committee. During the meeting Gwyn explained 
the corporate governance process more 
generally and the role of the Committee in setting 
pay and undertaking the Policy review for 
Executive Directors. The meeting also discussed 
how executive remuneration aligns with the 
wider workforce pay practices and policies. The 
NEF members were encouraged to hear that it 
was proposed that the Executive Directors’ 
pension entitlements would be reduced to be 
aligned with those available to the wider 
workforce. The feedback received from the NEF 
was positive and they confirmed that the session 
was clear and extremely informative. 

In addition, Gwyn Burr has been appointed as 
the Board’s NEF Champion, which will further 
strengthen the reporting line between the Board 
and employees. As detailed on page 77, the 
employee membership of the NEF is to be 
revised to more appropriately reflect and 
represent the Company’s structure following 
the organisational changes that took place 
during 2020.

Remuneration Policy for the wider 
workforce
When setting the Policy for Executive Directors, 
the Committee is made fully aware of pay 
structures across the workforce. In addition, 
the Committee will conduct a formal review of 
relevant elements of remuneration across the 
Group and for all levels of employee at least 
every three years as part of its remuneration 
policy review. A summary of the remuneration 
arrangements across the workforce can be 
found below. 

Cascade of the Policy through the wider workforce

Base  
salary

Bonus

Long Term 
Incentive Plan

Pension

All Employee 
Share Plans

Car / Car 
allowance

Private 
healthcare

Paid holiday

Executive Directors

Group Management 
Team

Senior managers

Managers

Wider workforce

During 2020, the Committee was particularly 
mindful of how the wider workforce had been 
impacted by the pandemic. The Committee was 
supportive of the actions taken by the Company 
to ensure that furloughed employees did not 
suffer any substantial financial detriment.

Virtually all of the Company’s employees 
participate in incentive arrangements. Many of 
our employees can elect to take their bonus-
related payment in Taylor Wimpey shares (and 
benefit from a 20% uplift) rather than in cash, 
further enhancing the link and alignment 
between shareholder value and employee 
reward throughout the Company, which both 
the Company and the Committee consider 
important. Alternatively, employees can elect 
to invest their bonus-related payment into 
their pension and will therefore benefit from 
tax efficiencies.

The Company also offers both Sharesave and 
Share Incentive schemes to all eligible UK 
employees with more than three months’ 
service. The Committee is delighted that over 
64% of all eligible employees participate in at 
least one of the share schemes or are already 
shareholders in the business. 

How performance measures were chosen
The performance measures that are used for 
each of the EIS and PSP have been selected to 
reflect the Group’s key strategic goals and are 
designed to align the Executive Directors’ and 
senior management’s interests with those of the 
Company’s shareholders. The Committee 
consults with major shareholders where any 
significant policy changes are proposed. 

Going into 2021, the ongoing focus for 
Taylor Wimpey is strengthening the business 
and improving margins; and ensuring that the 
land secured following the 2020 equity raise 
results in outlet growth in 2022 and volume 
growth from 2023. Both the EIS and PSP have a 
quality and customer service underpin to ensure 
that the business continues to make steady 
progress against these strategic pillars. 
Directionally and at the appropriate time, we still 
propose to move to a broader scorecard 
approach including a more equal balance of 
financial and non-financial measures, including 
environmental ones. 

The Committee will continue to review the choice 
of performance measures and the 
appropriateness of the performance targets 
each year. Targets are set based on a sliding 
scale that takes account of internal planning and 
external market expectations for the Company. 
Maximum rewards require substantial out-
performance of our challenging plans approved 
at the start of each year, with a significantly lower 
level of rewards available for delivering threshold 
performance levels.

Read more about the 2021 performance 
measures for the EIS and PSP on page 112.

External non executive director positions
Subject to Board approval and provided that 
such appointments fall within the general 
requirements of the Code (and do not give rise 
to any conflict issues which cannot be managed 
by the Board and the Executive Director), 
Executive Directors are permitted to take on one 
non executive position with another company. 
Executive Directors are permitted to retain their 
fees in respect of such positions.

Details of any external positions held by the 
Executive Directors can be found in their 
biographies on pages 64 and 65. 

Remuneration Policy on recruitment 
or promotion
Base salary levels will be set in accordance with 
the Policy, taking into account the experience 
and calibre of the individual. Where appropriate, 
the Company may offer a below market salary 
initially with a view to making above market and 
workforce increases over a number of years to 
reach the desired salary positioning, subject to 
individual and Company performance. Benefits 
will be provided in line with those offered to other 
Executive Directors and pension will be provided 
in line with the wider workforce, and relocation 
expenses will be provided if necessary. Tax 
equalisation may also be considered if a new 
Executive Director is adversely affected by 
taxation due to their employment with the 
Company. Legal fees and other costs incurred 
by the individual may also be paid by the 
Company, if considered appropriate and 
reasonable to do so.

The variable pay elements that may be offered 
will be subject to the maximum levels described 
in the policy table on pages 105 to 107. The 
Company may also consider applying different 
performance measures if it feels these more 
appropriately meet the strategic goals and aims 
of the Company whilst incentivising the new 
appointee.

In the case of an external hire, the Company 
may choose to buy-out any incentive pay or 
benefit arrangements which would be forfeited 
on leaving the previous employer. This will only 
occur where the Company feels that it is a 
necessary requirement to aid the recruitment. 
The replacement value would be provided for, 
taking into account the form (cash or shares), 
timing and expected value (i.e. likelihood of 
meeting any existing performance criteria) of the 
remuneration being forfeited. Replacement share 
awards, if used, will be granted using 
Taylor Wimpey’s existing share plans wherever 
and to the extent possible, although in 
exceptional circumstances awards may also be 
granted outside of these schemes if necessary 
and permitted under the Listing Rules. To ensure 
alignment from the outset with shareholders, 
malus and clawback provisions may also apply 
where appropriate and the Committee may 
require new Executive Directors to acquire 
Company shares up to a pre-agreed level. 
Shareholders will be informed of any buy-out 
payments at the time of appointment. 

In the case of an internal hire including a 
promotion, as previously reported, the Company 
will honour any commitments entered into prior 
to their appointment to the Board even where it 
is not consistent with the Policy prevailing at the 
time such commitment is fulfilled. 

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Governance

Corporate governance: Remuneration continued

Directors’ contracts and policy on 
payments for loss of office
It is the Company’s policy that Executive 
Directors should have contracts of employment 
providing for a maximum of one year’s notice 
either way.

Name
Pete Redfern
Chris Carney
Jennie Daly

Date of appointment
12 July 2007
20 April 2018
20 April 2018

Notice period
12 months
12 months
12 months

Pete Redfern, Chris Carney and Jennie Daly are 
proposed for re-election at the 2021 AGM and 
each will have at that date an unexpired service 
contract term of one year. 

Each of the Executive Directors’ service 
contracts provides for:

 – The payment of a base salary. 
 – An expensed company car or a cash 
allowance in lieu; a fuel allowance; life 
assurance; and private medical insurance.

 – Employer’s contribution to a pension.
 – A notice period by either side of 12 months.
 – A provision requiring a Director to mitigate 

losses on termination.

Each service contract contains the following 
performance-related provisions:

 – Participation in the EIS.
 – Participation in one or more long term 

incentive plan.

The Company has the right to terminate contracts 
by making a payment in lieu of notice. Any such 
payment will typically reflect the individual’s salary, 
benefits in kind and pension entitlements. The 
Company will be mindful, on termination of an 
Executive Director’s employment, of the need to 
mitigate costs and phase payments, which cease 
when the individual obtains an alternative role. 
There are no change of control provisions that 
apply in relation to the service contract of any 
Executive Director.

Other than in certain ‘good leaver’ circumstances 
(which could include redundancy, ill-health or 
retirement), no payment would usually be due 
under the EIS unless the individual remains 
employed at the payment date. Any payment to a 
good leaver under the EIS would be based on an 
assessment of their and the Company’s 
performance over the applicable period and 
pro-rated for the proportion of the EIS year worked.

With regard to long term incentive plan awards, 
the rules of the PSP provide that, other than in 
certain good leaver circumstances, awards lapse 
on cessation of employment. Where an individual 
is a good leaver, the Committee’s normal policy 
is for the award to vest at the normal time 
following the application of performance targets 
and a pro-rata reduction to take account of the 
proportion of the applicable performance period 
outstanding post the cessation. The Committee 
also has discretion for both early vesting and 
reducing the impact of pro-rating. In doing so, it 
will take account of the reason for the departure 
and the performance of the individual through to 
the time of departure.

In situations where an Executive Director is 
dismissed, the Committee reserves the right to 
make additional exit payments where such 
payments are made in good faith:

 – In discharge of an existing legal obligation (or 
by way of damages for breach of such an 
obligation).

 – By way of settlement or compromise of any 

claim arising in connection with the termination 
of a Director’s office or employment.

 – To contribute towards the individual’s legal 
fees and fees for outplacement services.

The terms of engagement of the Chairman of the 
Board and the Non Executive Directors are 
regulated by letters of appointment over a term 
of three years, which are reviewed annually. Both 
the Company and the aforementioned Directors 
(including the Chairman) have a notice period of 
six months and the Directors are not entitled to 
compensation on termination other than for the 
normal notice period if not worked out. 

Service contracts for all Executive Directors and 
letters of appointment for all Non Executive 
Directors are available for inspection at the 
Company’s registered office during normal 
business hours and at the AGM. 

Terms of engagement
The terms of engagement of the Chairman of the Board and the Non Executive Directors are regulated by letters of appointment as follows:

Name
Irene Dorner
Gwyn Burr
Jitesh Gadhia
Scilla Grimble
Angela Knight
Rob Noel
Humphrey Singer

Date of appointment as Director
1 December 2019
1 February 2018
1 March 2021
1 March 2021
1 November 2016
1 October 2019
9 December 2015

Term of appointment
3 years, reviewed annually
3 years, reviewed annually
3 years, reviewed annually
3 years, reviewed annually
3 years, reviewed annually
3 years, reviewed annually
3 years, reviewed annually

Notice period by 
Company 
(months)
6
6
6
6
6
6
6

Notice period by 
Director (months)
6
6
6
6
6
6
6

Legacy arrangements
Any commitment which is consistent with the approved Remuneration Policy in force at the time that the commitment was made will be honoured, even 
where it is not consistent with the policy prevailing at the time such commitment is fulfilled.

Pete Redfern (Chief Executive), Anne Billson-
Ross (Group Human Resources Director), Alice 
Marsden (Group General Counsel and Company 
Secretary) and Anthony Moriarty (Head of 
Reward and Pensions) each attended the 
Committee meetings during 2020 by invitation 
only but were not present for any discussions 
that related directly to their own remuneration. 

How the Remuneration Policy will be 
applied in 2021
Base salary
Following a detailed review of performance and 
actions taken in 2020, and the outlook for 2021, 
the Committee decided to award increases of 
2% to each Executive Director with effect from  
1 April 2021, in line with the general 
workforce increase.

The salaries of the Executive Directors as at  
1 April 2021 will be as follows:

Executive Director
Pete Redfern
Chris Carney
Jennie Daly

Salary at  

Salary at  

1 April 2020
£874,161
£438,600
£400,000

1 April 2021
£891,644
£447,372
£408,000

Increase
2%
2%
2%

Pension and benefits 
The Executive Directors’ pension contributions 
will be further reduced in 2021 in line with the 
agreed incremental reduction over a five-year 
period to 10%, the level of pension contribution 
enjoyed by the wider workforce. Therefore, from 
1 April 2021 Pete Redfern, Chris Carney and 
Jennie Daly will receive a pension contribution of 
18.43%, 16% and 16% of salary respectively.

Annual Report 
on Remuneration

This Annual Report on Remuneration will be put 
to an advisory shareholder vote at the 2021 
AGM. Details of the resolution and its status as 
an advisory vote are set out in the notes to the 
Notice of Meeting on page 179.

Remuneration Committee
The role of the Committee is to recommend to 
the Board a strategy and framework for 
remuneration for Executive Directors and senior 
management which will attract and retain leaders 
who are focused and incentivised to deliver the 
Company’s strategic business priorities within a 
remuneration framework which is aligned with 
the interests of our shareholders and thus 
designed to promote the long term success of 
the Company.

The Committee’s Terms of Reference are 
available on the Company’s website at 
www.taylorwimpey.co.uk/corporate/our-
company/governance. The Committee’s main 
responsibilities are to:

 – Establish and maintain formal and transparent 
procedures for developing policy on Executive 
Director remuneration and for determining the 
remuneration packages of individual Executive 
Directors and senior management, and to 
monitor and report on them.

 – Determine the remuneration, including pension 
arrangements, of the Executive Directors and 
senior management.

 – Approve annual and long term incentive 

arrangements together with their targets and 
levels of awards.

 – Determine the level of fees for the Chairman of 

the Board.

 – Select and appoint the external advisers to 

the Committee.

 – Review wider workforce remuneration and 

other policies.

As at 31 December 2020, the Committee 
comprised two Independent Non Executive 
Directors and also the Chairman of the Board. 
Gwyn Burr is the Committee Chair and the other 
members of the Committee were Irene Dorner 
and Angela Knight. Kevin Beeston and Kate 
Barker stood down as Committee members 
on 26 February and 20 April 2020 respectively. 
In addition, on his appointment to the Board 
on 1 March 2021, Jitesh Gadhia will become 
a member of the Committee. 

Details of attendance at Committee meetings 
held during 2020 appear on page 98.

No Director is involved in any decisions about 
their own remuneration and a conflicts of interest 
register is maintained by the Company Secretary 
in accordance with the Company’s Conflicts of 
Interest Policy.

Advice to the Committee
The Committee keeps itself fully informed on 
developments and best practice in the field of 
remuneration and it seeks advice from external 
advisers when appropriate.

The Committee appoints its own independent 
remuneration advisers and during the year it 
continued to retain the services of Korn Ferry.

Korn Ferry is a member of the Remuneration 
Consultants Group and signatory to its Code of 
Conduct. During 2020 Korn Ferry also provided 
other ad hoc remuneration services outside the 
scope of the Committee to the Company. The 
Committee reviews the performance and 
independence of its advisers on an annual basis 
and is satisfied that the advice provided is 
objective and independent.

The Committee also receives legal advice from 
Slaughter and May, the Company’s solicitors, as 
and when necessary. This generally relates to 
technical advice on share schemes and also with 
regard to any senior appointments and 
termination arrangements. The Committee is 
satisfied that the advice provided by Slaughter 
and May is objective and independent.

The fees paid to the Committee’s advisers in 
2020 were: Korn Ferry £62,920 on a time and 
materials basis (2019: £112,722). No significant 
amount of advice was sought from Slaughter 
and May during the year.

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Governance

Corporate governance: Remuneration continued

Annual Bonus Scheme
The Executive Incentive Scheme (EIS) 
performance measures and their weightings for 
2021 are shown in the table below. The precise 
details of the targets themselves are deemed 
to be commercially sensitive as they relate to 
the current financial year. However, detailed 
retrospective disclosures of the targets and 
performance against them will be provided in next 
year’s Report in the usual way.

The targets have been set so that entry level 
performance is above current market 
consensus; and the achievement of the stretch 
targets would require strong performance in 
favourable market conditions. The Committee 
therefore considers the targets to be challenging.

Measure

Weighting

Operating profit

Operating profit margin

Cash conversion

Build quality 

Customer service

35%

15%

10% 

20% 

20% 

While the measures themselves have not 
changed, there has been a small amendment to 
the weighting of two of the measures. Given the 
increased focus to build margin, the operating 
profit margin weighting has increased to 15% 
(2020: 10%) and cash conversion has reduced 
to 10% (2020: 15%). Operating profit margin is 
an important measure as the Company looks to 
maintain focus on increasing cost discipline and 
mitigating future cost inflation. Cash conversion 
will be measured excluding net land spend, to 
recognise the commitment to acquire land as 
anticipated by the equity raise. 

Given the Company’s increased strategic focus 
on placing customers at the heart of decision 
making, customer service and build quality 
remain the two non-financial measures operating 
within the EIS. These measures continue to be 
used to underpin our goal to deliver high-quality 
homes and to reduce the number of instances 
requiring remediation. 

The basis on which customer service is measured 
has been changed. Previously it has been 
measured equally against the independent NHBC 
scores at both eight-week and the longer term 
nine-month customer satisfaction surveys. Going 
forward, it is proposed to base it solely on the 
‘Would you recommend your builder to a friend?’ 
question asked as part of the eight-week survey. 
This approach aligns to the HBF star builder 

Cash conversion has been replaced with 
operating profit margin as this supports the 
focus on cost and process discipline. The target 
range has been set recognising the prevailing 
market uncertainty but is based on delivering 
the targeted 21% to 22% in the third year.

Return on net operating assets (RONOA) 
has been retained as a performance measure 
to maintain focus on driving increased 
capital efficiency.

Customer service continues to be a key strategic 
priority for the Company and therefore will 
remain a performance measure in 2021. The 
customer service element of the PSP will be 
based on the single question ‘Would you 
recommend your builder to a friend?’ from 
the independently measured NHBC nine-month 
survey, therefore will be on a different 
measurement basis to the EIS customer 
service measure. 

Awards vest on a straight-line basis between the 
above threshold and maximum vesting levels. 
Malus and clawback provisions are in line with 
the Code requirements and the Committee is 
satisfied that they remain fully enforceable if 
ever needed. Performance will be measured 
over a three-year performance period and will 
be subject to a two-year post-vesting 
holding period.

The PSP will operate in accordance with the 
Policy as set out on pages 105 to 107.

status which resonates with our customers and 
which we believe is only achievable if all other 
areas of customer satisfaction are achieved. 
The nine-month survey measure has been moved 
to the PSP where we believe it is better placed.

Malus and clawback provisions are in line with 
the Code requirements and the Committee is 
satisfied that they remain fully enforceable if ever 
needed. One third of any bonus paid will be 
deferred into shares and held in the Employee 
Benefit Trust for three years.

The EIS will operate in accordance with the 
Policy as set out on pages 105 to 107.

Long Term Incentive Plan
In accordance with the Policy, long term 
incentives take the form of the Taylor Wimpey 
Performance Share Plan (PSP) award with a 
maximum award of 200% of base salary (face 
value of shares at date of award). 

The annual awards granted to the Executive 
Directors in 2021 will be subject to the 
performance measures shown in the table 
below. The Committee has reviewed the targets 
and believes they remain stretching and 
appropriate in the present market outlook for the 
medium term.

The Committee has made some changes to the 
performance measures and their respective 
targets for 2021 to reflect the Company’s long 
term strategic priorities. 

TSR will remain a performance measure and 
performance will again be measured against the 
Housebuilder Peer Group. The Peer Group is an 
unweighted index comprising Barratt 
Developments, Bellway, Berkeley Homes, 
Countryside Properties, Crest Nicholson, 
Persimmon, Redrow and Vistry Group. By 
retaining TSR as a measure it aligns the rewards 
received by executives with the returns received 
by shareholders.

Measure

(% of total award)

(0% vesting)

(20% vesting)

TSR v Peer Group

40% Below median

Median

(100% vesting)
Upper 
quartile

Weighting  

Below threshold  

Threshold  

Maximum  

Operating profit margin (2021-2023)

20% Below 18.5%

18.5%

20.5%

RONOA (2021-2023)

Customer service (2021-2023)

20%

20%

Below 22%

Below 78%

22%

78%

25%

81%

Key

Key performance indicators 
See pages 22 to 25.

Link to our stakeholders 
See pages 28 to 41.

Link to our strategic goals 
See page 19.

Payments for loss of office to former Directors (audited)
There were no payments made to former Directors. 

Fees
The current fees for the Chairman of the Board and Independent Non Executive Directors are set out below. Fees will be reviewed during the course of 
2021. 

Chairman of the Board
Basic Independent Non Executive Director
Senior Independent Director
Audit Committee Chair
Remuneration Committee Chair
The Board’s NEF Champion 

Implementation of the Remuneration Policy during 2020
Director emoluments (audited)

Annual fees as  
at 1 April 2021
£320,000
£60,000
£17,500
£17,500
£17,500
£10,000

£’000
Executive
Pete Redfern

Chris Carney 

Jennie Daly 

Non Executive 
Irene Dorner (appointed 1 December 2019)

Gwyn Burr 

Angela Knight

Rob Noel (appointed 1 October 2019)

Humphrey Singer

Kate Barker (stood down 31 July 2020)

Kevin Beeston (stood down 26 February 2020)

Total

Year

Fees and 
salary(a)

Benefits(b)

EIS(c)

PSP(d)

Pension(e)

All-employee 
schemes(f)

Total fixed 
remuneration

Total variable 
remuneration

Total

2020
2019
2020
2019
2020
2019

2020
2019
2020
2019
2020
2019
2020
2019
2020
2019
2020
2019
2020
2019
2020
2019

787
870
395
436
360
400

248
5
70
72
54
60
65
15
70
78
34
83
51
320
2,134
2,339

55
54
9
20
17
18

– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
1 
81
93

–
663
–
333
–
304

– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
–
1,300

103
1,449
34
424
26
217

– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
163
2,090

173
209
73
87
67
80

– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
313
376

2
2 
2
2
2
2 

– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
6
6

1,120
3,247
513
1,302
472
1,021

248
5
70
72
54
60
65
15
70
78
34
83
51
321
2,697
6,204

1,017
1,135
479
545
446
500

248
5
70
72
54
60
65
15
70
78
34
83
51
321
2,534
2,814

103
2,112
34
757
26
521

– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
163
3,390

(a)  The 2020 figure takes into account the voluntary 30% reduction in salaries and fees from 1 April to 31 July 2020. Further details can be found on pages 98 and 108.
(b)  Benefits include non-cash payments to Pete Redfern, Chris Carney and Jennie Daly for private medical insurance, life assurance and company car provision (the value of the 

Company car provided was £39,129, £4,583 and £12,978 respectively). Kevin Beeston’s benefit relates to the provision of private medical insurance.

(c)  The 2020 EIS for the Executive Directors was cancelled in light of the COVID-19 pandemic. For disclosure purposes the performance measures and targets can be found on page 

115. One third of the 2019 EIS was deferred into shares for three years and will not be subject to any further performance measures. 

(d)  This column shows the vesting during 2020 and 2019 of the PSP as set out in the tables on page 114 and includes the value of dividends accrued during the performance period and 
payable on vesting. The 2019 totals have been restated to reflect the actual share price at vesting of 212.4 pence. None of the values received in 2019 and 2020 relate to a share 
price increase from the date of Award and date of vesting.

(e)  For Pete Redfern these figures represent the cash allowance payable. For Chris Carney and Jennie Daly these figures represent pension contributions up to the amount permissible 

under HMRC rules and cash allowances beyond this level.

(f)  These figures represent the value of the matching shares under the Share Incentive Plan.

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Governance

Corporate governance: Remuneration continued

Performance Share Plan (audited)
PSP awards included in the 2019 total remuneration figure – overall vesting 62.8%

Award
2017 PSP

Performance target
TSR FTSE 100
TSR peer group
RONOA
Cash conversion 
Operating profit margin 

Weighting
20%
30%
20%
15% 
15% 

% of maximum
20%
0%
20%
15% 
7.8% 

Date of end of 
performance period
31/12/2019
31/12/2019
31/12/2019
31/12/2019 
31/12/2019 

Date of vesting
26/02/2020
26/02/2020
26/02/2020
26/02/2020 
26/02/2020 

Share price  
at vesting 
212.4p(a)
212.4p(a)
212.4p(a)
212.4p(a) 
212.4p(a) 

(a)  The share price shown is the closing middle market share price on the date of vesting – 26 February 2020.

PSP awards included in the 2020 total remuneration figure – overall vesting 6.6%

Award
2018 PSP(a)

Performance target
TSR FTSE 100
TSR Peer Group
RONOA
Cash conversion 
Operating profit margin 

Weighting
20%
30%
20%
15% 
15% 

% of maximum
0%
0%
0%
6.6%
0%

Date of end of 
performance period
31/12/2020
31/12/2020
31/12/2020
31/12/2020
31/12/2020

Average share price  
in the last three months 
of the performance 
period 
140.8p(b)
140.8p(b)
140.8p(b)
140.8p(b)
140.8p(b)

Date of vesting
02/03/2021
02/03/2021
02/03/2021
02/03/2021
02/03/2021

(a)  On exercise, an equivalent proportion of cash accrued in lieu of dividends paid during the performance period, will also be paid net of income tax and national insurance.
(b)  The share price shown is the average of the share prices for the dealing days in the last three months (October to December 2020) and will be restated in next year’s Annual Report 

and Accounts to reflect the actual share price on vesting on 2 March 2021.

Vesting of PSP awards for performance period ending 31 December 2020 (audited)
2018 PSP Award
The performance period for all elements of the 2018 PSP Award ended on 31 December 2020 and the final measurement was undertaken based on this 
date, with the performance outcome being independently calculated by Korn Ferry and as part of the overall audit process.

The outcomes were as follows:

Measure

Weighting

No vesting

Vesting scale

20% vesting

100% vesting

Performance  

% of  

achieved

maximum

TSR FTSE 100

20%

Below median 

Median 

Upper quartile or above 

Below median

0%

TSR peer group

30%

Below median 

Median

Upper quartile or above

Below median

0%

RONOA (2020)(a)

20%

Below 26% 

26%

30% or above 

10.3%

0%

15%

Below 65% 

65% 

75% or above 

68%

6.6%

 Cash conversion 
(2018-2020)(a)

 Operating profit  
margin (2020) 

Directors’ PSP awards granted during 2020 (audited)
Performance awards were made in March 2020 as summarised below:

Pete Redfern 

Award
PSP 

Type
Nil-cost options 

Number of 
shares(a)
855,762 

Face value 
(% of salary)(b)
£1,748,322 (200%) 

Chris Carney 
Jennie Daly

PSP
PSP

Nil-cost options 
Nil-cost options

429,368
391,581

£877,200 (200%)
£800,000 (200%)

% vesting at 
threshold 
performance
20% 

Performance conditions(c)  Performance period
01/01/2020 
 to
 31/12/2022 

40% on TSR v peer group 
20% on RONOA
20% on cash conversion
20% on customer service 
As above
As above

As above
As above

As above
As above

(a)  Calculated using the share price of 204.3 pence being the average of the closing prices for 28 February, 2 and 3 March 2020.
(b)  The Executive Directors’ salary as at 4 March 2020 was used to calculate the total face value of the Award.
(c)  The Awards were granted in early March 2020, before business performance and the share price were impacted by the pandemic. 

EIS in respect of 2020 (audited)
As detailed on pages 98 and 99, the Committee used its discretion to cancel the EIS in respect of 2020 performance for the Executive Directors in light of 
the COVID-19 pandemic. For disclosure purposes, the performance measures and their respective targets are set out below. 

Measure

Strategic goal / KPI

Weighting  

Entry (10% vesting)

Target (50% vesting)

Stretch (100% vesting)

Result

maximum

Summary of targets 

% of  

To increase aggregate 
profit  

To increase the 
conversion of operating 
profit into operating cash 
flow

To maintain focus on cost 
discipline 

To deliver high-quality 
homes and to reduce 
remediation

To improve and deliver 
customer service based 
on key National House-
Building Council 
performance standards 

eight-
week 
survey

nine-
month 
survey

Operating  
profit (£)

Cash 
conversion (%)

Operating  
profit margin (%)

Build quality 

Customer  
service

Total

35%  

£800m

£828m

£858m

£300m

0%

15%  

70%

75% 

80% 

(55)%

0%

10%  

17.8%

18.8%

20.3%

10.8%

0%

20%  

4.00

4.10

4.20

4.45

20%

10%  

89%

90%

91%

91.8%

10%

10%   

70%

72%

74%

71.4% 

4%

100%  

34%

15%

Below 20% 

20%

22% or above 

10.8%

0%

As no payment will be made in respect of 2020 performance, there will be no bonus deferred into shares. 

Total

100%

6.6%

(a)  The RONOA and cash conversion measures were assessed on the basis that the impact of the equity raise in 2020 was neutralised.

In deciding whether, and to what extent, any vesting of awards should take place under any PSP, the Committee also considers the overall financial 
performance of the Company during the period. The Committee has determined that the overall financial performance of the Company has been resilient 
and therefore determined that the 2018 PSP awards should vest at 6.6% based on the partial achievement of one performance measure, as set out in 
the table above.

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Governance

Corporate governance: Remuneration continued

Executive Directors’ interests in the Company’s share schemes (audited)
Details of the options and conditional awards over shares held by Directors who served during the year are as follows:

Maximum 
potential 
outstanding 
shares as at 
1 January 2020

Additional 
maximum 
potential 
awarded during 
the year

Dividend 
re-investment 
shares added 
during the year

Delivered / 
exercised during 
the year

Lapsed  
during  

the year

Maximum 
potential  
receivable  
as at 
31 December 

Maximum shares vesting in:

2020  

2021

2022

2023

Pete Redfern
653,096 
Deferred shares (EIS) 
Performance Share Plan (PSP) 2,734,300 
Sharesave Plan
18,863 
Total

190,165
855,762
–
3,406,259  1,045,927

Chris Carney
Deferred shares (EIS)
120,898 
Performance Share Plan (PSP) 1,029,702 
20,891 
Sharesave Plan
1,171,491 
Total

95,413
429,368
–
524,781

Jennie Daly
Deferred shares (EIS)
Performance Share Plan (PSP)
Sharesave Plan
Total

84,795 
800,722 
22,921 
908,438 

87,016
391,581
–
478,597

–
–
–
0

–
–
–
0

–
–
–
0

218,036
557,731
–
775,767

–
330,377
–
330,377

625,225
2,701,954
18,863
3,346,042

181,313
898,423
–
1,079,736

253,747
947,769
18,863
1,220,379

190,165
855,762
–
1,045,927

–
163,293
–
163,293

–
96,728
–
96,728

216,311
1,199,049
20,891
1,436,251

–
294,149
11,460
305,609

120,898
475,532
9,431
605,861

95,413
429,368
–
524,781

–
83,347
–
83,347

–
49,372
–
49,372

171,811
1,059,584
22,921
1,254,316

–
225,648
22,921
248,569

84,795 
442,355
–
527,150

87,016
391,581
–
478,597

Vesting of the deferred shares and Sharesave Plan options are not dependent on any performance conditions. The vesting of the PSP is subject to the 
achievement of performance conditions and 20% will be receivable if threshold performance is achieved. There have been no variations to the terms and 
conditions or performance criteria for outstanding share awards during the financial year. 

The market price of the ordinary shares on 31 December 2020 was 165.8 pence and the range during the year was 99.18 pence to 236.2 pence. Details 
of any share awards made to the Executive Directors during 2021 will be included in the 2021 Remuneration Report.

The Directors do not hold any vested but unexercised share options.

Total shareholder return performance graph and Chief Executive historic remuneration (unaudited)
The graph below shows the value of £100 invested in Taylor Wimpey plc on 31 December 2010 compared with the value of £100 invested in the FTSE 
350 and in the average of the Housebuilders Index introduced for the 2012 Performance Share Plan awards onwards and as varied subsequently for the 
2014 and 2016 awards. These benchmarks have been chosen as Taylor Wimpey is a constituent of both.

Total shareholder return 

Taylor Wimpey

Housebuilders Index

FTSE 350

Source: Thomson 
Reuters Datastream.

Value (£) (rebased)

1,000

900

800

700

600

500

400

300

200

100

0

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

The table below shows the total remuneration figure for the Chief Executive over the same 10-year period as is shown in the TSR graph above. The total 
remuneration figure includes the EIS and PSP awards which vested based on performance in those years. The EIS and PSP percentages show the 
payout for each year as a percentage of the maximum award that could have been paid or received.

Total remuneration (£’000)
EIS (%)
PSP vesting (%)

Year ending 31 December

2011
1,674
82
0

2012
3,009
95
40

2013
6,724
90
85

2014
6,250
90
94

2015
6,888
78
100

2016
4,072
80
81

2017
3,697
66
78

2018
3,272
93
50

2019
3,247
50.6
62.8

2020
1,120
0
6.6

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Governance

Corporate governance: Remuneration continued

CEO pay ratios (unaudited)
Year

Method

CEO single figure

 2018(a)

2019(a)

2020(b)

Option B

£3,151,748

Option B

£3,023,654

Option B

£1,120,451  

All UK employees
Ratio
Total pay
Salary
Ratio
Total pay
Salary
Ratio
Total pay
Salary

Lower quartile 
103:1
£30,375
£26,412
93:1
£32,342
£27,500
39:1
£28,389
£23,233

Median
77:1
£41,135
£26,873
73:1
£41,483
£31,277
26:1
£42,492
£30,600

Upper quartile
41:1
£76,575
£52,458
48:1
£62,418
£45,621
20:1
£56,844
£47,000

(a)  The 2018 and 2019 CEO single figures disclosed have not been restated to reflect the share price on the date the 2016 and 2017 PSP Award vested. We have chosen to do this for 

transparency purposes so that we are comparing the ratios disclosed in previous Reports.

(b)  The three representative employees were determined on 31 December 2020.

Under Option B, using the hourly rate from our 2020 gender pay gap data, three employees have been identified as the best equivalents of our lower 
quartile, median and upper quartile. Option B provides a clear methodology involving fewer adjustments to calculate full-time equivalent earnings and is 
more likely to produce more robust reporting year on year. The Committee has reviewed the results of the calculations and is satisfied that they continue 
to be representative of the respective quartiles. Total pay and benefit figures, during the financial year ending 31 December 2020, have been calculated 
for the employee at each quartile, and for employees either side of the identified employees, to ensure that the employees selected are a reasonable 
representative based on their full year’s remuneration.

As a result of the COVID-19 pandemic the CEO single figure is significantly lower than in 2019, which has caused all three ratios to reduce to a greater 
degree than would otherwise have been expected. The decrease in the CEO single figure is predominantly due to no annual bonus being paid to 
Executive Directors in respect of 2020 performance, a low level of vesting in respect of the 2018 Performance Share Plan Award and the 30% reduction 
to Executive Directors’ salaries and pension from 1 April to 31 July 2020. Further details on the amendments to the Policy in 2020 can be found on pages 
98, 99 and 108. In contrast, base salaries for the wider workforce were generally protected over the same period to ensure that they did not suffer any 
financial hardship during the COVID-19 pandemic. Further information on the steps taken by the Company can be found on pages 99, 108 and 109. 

During 2019, the Company increased the use of direct labour to mitigate the industry-wide skills shortage. This led to an increase in the number of 
apprentices employed by the Company during 2020. As apprentices are paid lower rates of pay, this has impacted on the lower-quartile range, which 
has seen the total remuneration figure for our lower quartile representative being lower in comparison to 2019.

Whilst the Company has protected employees’ base salaries during the pandemic, COVID-19 has naturally resulted in reduced bonus payments in the 
year. This has impacted the total remuneration for the upper quartile representative when compared to the 2019 representative.

As has been noted on pages 108 and 109, the Committee has reviewed the remuneration policies and practices for the wider workforce in conjunction 
with the Directors' Remuneration Policy review during the year. The Committee is satisfied that there is a good level of consistency in relation to pay 
policies throughout Taylor Wimpey.

Annual percentage change in remuneration of Directors and employees (unaudited)
The table below shows the percentage change in salary or fee, taxable benefits and annual bonus of each individual Director in respect of the financial 
years ending 31 December 2019 and 31 December 2020, as set out on page 113.

Executive Directors(a)
Pete Redfern
Chris Carney
Jennie Daly
Non Executive Directors(b)
Irene Dorner(c)
Gwyn Burr(d)
Angela Knight
Rob Noel(c)
Humphrey Singer
Average pay of Taylor Wimpey employees

Salary / fee(a)

Benefits

Annual bonus 
scheme(b)

(10)%
(10)%
(10)%

n/a
(3)%
(10)%
n/a
(10)%
0%

2%
(55)%
(6)%

–
–
–
–
–
0%

(100)%
(100)%
(100)%

–
–
–
–
–
(46)%

(a)  The percentage change is a result of the voluntary 30% reduction in base salary and pension from 1 April 2020 to 31 July 2020.
(b)  The percentage change is a result of the voluntary 30% reduction in fees from 1 April 2020 to 31 July 2020.
(c)  Irene Dorner and Rob Noel were appointed in December 2019 and October 2019 respectively. 
(d)  Gwyn Burr was appointed Chair of the Remuneration Committee in April 2019 and therefore received the additional Remuneration Chair fee for part of 2019.

Change in Company performance relative to change in remuneration (unaudited)

Operating profit(a)
Dividends paid per ordinary share
Employee pay in aggregate (see Note 7 to the financial statements)
Employee pay average per employee (see Note 7 to the financial statements)

2019
£850.5m
18.34p 
£290.4m
£49,363

2020
£300.3m
0.00p 
£280.1m
£46,459

Change (%)
(64.7)%
(100)% 
(3.5)%
(5.9)%

(a)  Operating profit is defined as profit on ordinary activities before net finance costs, exceptional items and tax, after share of results of joint ventures.

Directors’ interests in shares of the Company
Share ownership guidelines
The level of required shareholding for Executive Directors to attain is 200% of their base salary. The Executive Directors are required to retain at least 50% 
of their net of taxes gain arising from any shares vesting or acquired pursuant to the Company’s Long Term Incentive Plans, until such time as the 
guidelines have been met. Beneficially owned shares count toward the guidelines, together with the portion of the annual bonus (EIS) deferred into shares 
(on a net of tax basis) and any vested but unexercised PSP awards. 

A post-employment shareholding guideline requires Executive Directors to retain shares worth two times their base salary, or their shareholding at the 
time of cessation if their 200% salary shareholding requirement has not yet been met, for at least two years. Any shares that vest from either the PSP or 
the EIS deferred shares must be held within the Company’s Employee Benefit Trust until the required shareholding level has been achieved. The shares 
will then be released from the Employee Benefit Trust two years from the date of cessation of employment.

The Chairman and the Independent Non Executive Directors are also encouraged to hold shares in the Company in order to align their interests with 
those of shareholders.

In June 2020, all Directors subscribed to shares in the Company as part of the equity raise.

Directors’ interests in shares of the Company (audited)

Beneficially owned

Outstanding interests in share plans

Director
Irene Dorner
Pete Redfern
Chris Carney
Jennie Daly(d)
Gwyn Burr
Angela Knight
Rob Noel
Humphrey Singer
Kevin Beeston(d)
Kate Barker

at 01/01/20  

(ordinary shares)
15,000 
1,188,804 
253,182 
98,484 
– 
10,000 
– 
25,000 
777,596
60,000 

at 31/12/20  

(ordinary shares)(a)

125,440  
2,363,494  
376,484  
179,511  
17,241  
16,896  
46,674  
31,896
777,596 
67,586

EIS deferred shares 
(gross)
– 
625,225
216,311
171,811
– 
– 
– 
– 
– 
– 

PSP(b)
– 
2,701,954
1,199,049
1,059,584
– 
– 
– 
– 
– 
– 

Share interests expressed 
as a % of salary

Value of shares  
(including EIS deferred  

shares on a net basis) as
at 31/12/20(c)
– 
511% 
185% 
112% 
– 
– 
– 
– 
– 
– 

Sharesave  
–   
18,863  
20,891  
22,921  
–   
–   
–   
–   
– 
– 

(a)  Or date stood down from the Board.
(b)  Vesting is subject to the achievement of performance conditions.
(c)  This has been calculated on the basis of beneficially owned shares and the net amount of EIS shares. The share price on 31 December 2020 (165.8p) has been used to calculate the 

Executive Directors’ share interest expressed as a percentage of salary.

(d)  A proportion of shares are held by a connected person.

The only changes to the Directors’ interests as set out above during the period between 31 December 2020 and 1 March 2021 were the regular monthly 
purchases of shares and 1:1 matching by the Company under the Share Incentive Plan by Pete Redfern, Chris Carney and Jennie Daly who acquired 
366, 368 and 368 shares respectively.

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Governance

Corporate governance: Remuneration continued

Directors’ pension entitlements (audited)
Defined benefit schemes
Pete Redfern is a member of the Taylor Wimpey Pension Scheme (TWPS). The following table sets out the transfer value of his accrued benefit under the 
TWPS calculated in a manner consistent with The Occupational Pension Schemes (Transfer Values) Regulations 2008.

Director
Pete Redfern

Normal retirement age
62

Accrued pension as  

at 31/12/19
15,625  

Increase in accrued 
pension from 31/12/19 
to 31/12/20
710

Accrued pension as  

at 31/12/20(a)
16,335

Transfer value gross of 
Director’s contributions 
at 31/12/20(b)
476,360

Transfer value gross of 
Director’s contributions 
at 31/12/19(b)
389,163

Increase (decrease)  
in transfer value from 
31/12/19 to 31/12/20 
less Director’s 
contributions(c)
87,197

(a)  The pension benefits are based on service up to 31 August 2010 when the George Wimpey Staff Pension Scheme (GWSPS) closed to future accrual. Members of the GWSPS were 
transferred into the Taylor Wimpey Pension Scheme (TWPS) on 1 October 2013 and there was no change to members’ benefit entitlement. Pension benefits include a two thirds 
spouse’s pension. Pensions accrued up to 5 April 2009 will revalue in deferment in line with inflation subject to an overall cap of 5% per annum. Pensions accrued after 5 April 2009 
will revalue in deferment in line with inflation subject to an overall cap of 2.5% per annum. Once in payment, pensions accrued up to 5 April 2006 are guaranteed to increase in line 
with inflation limited each year to 5%, pensions accrued after 5 April 2006 are guaranteed to increase in line with inflation limited each year to 2.5%. The Company has only taken into 
account defined benefits accrued over the period to 31 August 2010 and has not included any Defined Contribution pension benefits accrued after this date.

(b)  Transfer values have been calculated in accordance with The Occupational Pension Schemes (Transfer Value) Regulations 1996 (as amended).
(c)  The transfer value includes the effect of fluctuations due to factors beyond the control of the Company and Directors, such as financial market movements.

There were no changes to benefits during the year and consequently no difference between the changes to Pete Redfern’s pension benefits in 
comparison with those of other employees.

Non-Group pension arrangements
The value of Company pension contributions in 2020 for Chris Carney and Jennie Daly was:

Chris Carney
Jennie Daly

Statement of shareholder voting (unaudited)
At the 2020 AGM, the result of the shareholders’ vote on the Company’s Remuneration Report for 2019 was:

For 

Against 

Withheld

At the 2020 AGM, the result of the shareholders’ vote on the Company Remuneration Policy was:

For 

Against 

Withheld

2020 
(£)
5,501 
5,501 

2019 
(£) 
9,988 
10,007 

2020  

(Votes)
1.95 billion 
(96.5%)
72 million 
(3.5%)
502,869

2020 
(Votes)
2 billion
(98.6%)
27 million
(1.4%)
583,978

Approval
This Remuneration Report was approved by the Board of Directors on 1 March 2021 and signed on its behalf by the Remuneration Committee Chair:

Gwyn Burr
Chair of the Remuneration Committee

1 March 2021

Statutory, regulatory and 
other information

Introduction

This section contains the remaining matters on which the Directors are required to report each year, which do not appear elsewhere in this Directors’ 
Report. Certain other matters which are required to be reported on appear in other sections of this Annual Report and Accounts, as detailed below:

Matter

Strategic Report

Likely future developments in the business of the Company

Carbon footprint reporting

Stakeholder engagement

A description of the Company’s policies on employment of people with disabilities

A description of the Company’s employee engagement practices

Charitable donations

Research and development activities

Viability Statement

2018 UK Corporate Governance Code compliance statement

Directors

Retirement and re-election of Directors

A description of how the Board assesses and monitors culture

Remuneration Committee report

Details of the Company’s long term incentive schemes

Profit before taxation and profit after taxation

Directors’ dividend recommendation

Changes in asset values

Statement on the Group’s treasury management and funding including information on the exposure of the Company in 
relation to the use of financial instruments

Subsidiaries and associated undertakings, including branches outside the UK

Page(s) in this Annual Report

1 to 59

1 to 59

42 and 43

28 to 41 and 72 to 77

34

34, 35, 76 and 77

36

39

58 and 59

63

64 and 65

84, 174 to 182

70

98 to 120

98 to 120

130 and 135 to 173

175 and 177

132 and 135 to 173

151 to 153

171 and 172

176 and 179

183

184

Political donations

Web communications with shareholders

Registrar

Qualifying third party indemnity
In accordance with Section 234 of the 
Companies Act 2006 and following advice from 
the Company’s solicitors, Slaughter and May, 
the Company has granted an indemnity in favour 
of its Directors and Officers and those of its 
Group companies, including the Trustee 
Directors of its Pension Trustee Company. The 
indemnity is against the financial exposure that 
they may incur in the course of their professional 
duties as Directors and Officers of the Company 
and / or its subsidiaries / affiliates.

Audit and auditor
Each Director has, at the date of approval of this 
Report, formally confirmed that:

This confirmation is given and should be 
interpreted in accordance with the provisions of 
Section 418 of the Companies Act 2006.

More information can be found on page 124.

 – To the best of their knowledge there is no 
relevant audit information of which the 
Company’s Auditor is unaware.

 – They have taken all the steps they ought to 
have taken as a Director in order to make 
themselves aware of any relevant audit 
information and to establish that the 
Company’s Auditor is aware of that information.

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Governance

Corporate governance: Statutory,  
regulatory and other information continued

Annual General Meeting
The Annual General Meeting (AGM) will be held 
at 10:00am on 22 April 2021 at Gate House, 
Turnpike Road, High Wycombe, Buckinghamshire, 
HP12 3NR.

current intention of exercising this authority but 
will nevertheless be seeking the usual renewal 
of this authority at the AGM, and the Board 
will continue to keep the position under 
regular review. 

Formal notice of the AGM is set out in the Notice 
of Annual General Meeting on pages 174 to 
182 and on the Company’s website at:  
www.taylorwimpey.co.uk/2021AGM.

In June 2020, we undertook an equity raise 
to generate £510 million through issuing new 
shares. More information about the equity raise 
is set out on pages 12 and 13.

Capital structure
Details of the Company’s issued share capital, 
together with information on movements in the 
Company’s issued share capital during the year, 
are shown in Note 23 on pages 158 and 159.

The Company has two classes of shares: 
Ordinary Shares of 1p, each of which carries the 
right to one vote at general meetings of the 
Company and other such rights and obligations 
as are set out in the Company’s Articles of 
Association; and Deferred Shares, which carry 
no voting rights.

The authority to make market purchases 
pursuant to the resolution passed at the 2020 
AGM was not exercised during 2020 or prior to 
the date of this Report. The Company has no 

The Company currently holds no shares 
in treasury. 

There are no specific restrictions on the size of 
a holding, the exercise of voting rights, or the 
transfer of shares, which are governed by the 
Company’s Articles of Association and prevailing 
legislation. The Directors are not aware of any 
agreement or agreements between holders 
of the Company’s shares that may result in 
restrictions on the transfer of securities or 
voting rights.

The Employee Share Ownership Trust (ESOT), 
which holds shares on trust for employees under 
the Company’s various share schemes, 
generally abstains from voting at shareholder 
general meetings in respect of shares held 
by them.

No person has any special rights of control over 
the Company’s share capital and all issued 
shares are fully paid.

Dividend
During 2020, in consideration of the COVID-19 
pandemic and after careful consideration of the 
long term best interests of the Company, the 
Board decided to cancel the 2019 final dividend 
of 3.80 pence per share (c.£125 million) that was 
due to be paid on 15 May 2020, and the 
planned special dividend payment of 10.99 
pence per share (c.£360 million) that was due to 
be paid on 10 July 2020.

Information relating to the 2020 final ordinary 
dividend is set out on page 57 and in the notes 
to resolution 2 on page 177. The Company will 
be operating a Dividend Re-Investment Plan 
(DRIP), further details are set out on pages 177 
and 183.

The right to receive any dividend has been 
waived in part by the Trustees of the Company’s 
ESOT over that Trust’s combined holding of 
7,052,920 shares. More details about the ESOT 
can be found in Note 26 on page 159.

Substantial interests
The persons set out in the table below have notified the Company pursuant to Rule 5.1 of the Disclosure and Transparency Rules of their interests in 
the ordinary share capital of the Company.

At 1 March 2021, no change in these holdings had been notified nor, according to the Register of Members, did any other shareholder at that date have 
a disclosable holding of the Company’s issued share capital.

Directors’ interests in the Company’s shares are shown in the Remuneration Report on page 119.

Name
The Capital Group Companies, Inc
BlackRock Inc
Legal & General Group plc
Standard Life Investments Limited

As at 31 December 
2020

Percentage  
of issued voting 
share capital
5.08
5.01
2.70
2.64

Number of shares 
held (millions)
185.1
182.5
98.5
96.5

Number of shares 
held (millions)
185.1
182.5
98.5
96.5

As at 1 March 
2021

Percentage  
of issued voting 
share capital
5.08
5.00
2.70
2.64

In addition to the substantial interests shown above, at 31 December 2020, the Company held in its ESOT 7.1 million of its own shares, representing 
0.19% of the shares in issue at that date (2019: 10.7 million, 0.33%). The Company holds no shares in treasury.

Modern Slavery Act
The Company welcomes the aims and 
objectives of the Modern Slavery Act 2015 
(MSA) and continues to take its responsibilities 
under the MSA with the seriousness deserved 
and required. A multi-disciplined team is 
responsible for ensuring that objectives continue 
to be met and is ready to respond appropriately 
to the anticipated strengthening of Section 54 
of the MSA by the Government, reflecting the 
Government’s response to its 2019 consultation 
on the subject. The Company will shortly be 
publishing its fifth statement under the Modern 
Slavery Act 2015, which will be available at: 
www.taylorwimpey.co.uk/corporate.

Agreements
The Company’s borrowing and bank facilities 
contain the usual change of control provisions 
which could potentially lead to prepayment and 
cancellation by the other party upon a change of 
control of the Company. There are no other 
significant contracts or agreements which take 
effect, alter or terminate upon a change of 
control of the Company.

Employee share ownership
The Company promotes employee share 
ownership as widely as possible across the 
business. The Company has two all-employee 
share plans, the Save As You Earn share option 
plan and the Share Incentive Plan, which are 
offered to all UK-based employees once they 
have worked for the Company for three months. 
The Company also offers a scheme whereby 
employees who do not participate in the 
Executive Incentive Scheme (cash bonus 
scheme) are offered the opportunity to exchange 
any cash bonus awarded for shares in the 
Company, offering a 20% enhancement to the 
value if taken entirely in shares and retained for 
a designated period. The scheme has operated 
since 2012 and in 2020 resulted in 574,817 
shares (2019: 423,839) being acquired by 294 
employees (2019: 302).

The percentage of our employees who hold shares 
in the Company, either through the all-employee 
share schemes, the bonus exchange scheme, or 
any other method is over 64% (2019: 57%).

Important events since the year end
There has been a non-adjusting balance sheet 
event since 31 December 2020. More details on 
the fire safety provision can be found on page 30 
and Note 33 on page 164.

Directors’ responsibilities statement
The Directors are responsible for preparing the 
Annual Report and the financial statements in 

accordance with applicable law and regulations. 
Company law requires the Directors to prepare 
financial statements for each financial year. 

Under that law the Directors are required to 
prepare the Group financial statements in 
accordance with international accounting 
standards in conformity with the requirements 
of the Companies Act 2006 and International 
Financial Reporting Standards (IFRS Standards) 
adopted pursuant to Regulation (EC) No 
1606/2002 as it applies in the European Union. 
The Directors have also chosen to prepare the 
parent company financial statements in 
accordance with Financial Reporting Standards 
101 Reduced Disclosure Framework. Under 
company law the Directors must not approve the 
financial statements unless they are satisfied that 
they give a true and fair view of the state of affairs 
of the Company and of the profit or loss of the 
Company for that period.

In preparing the parent company financial 
statements, the Directors are required to:

position of the Company and enable them to 
ensure that the financial statements comply with 
the Companies Act 2006. They are also responsible 
for safeguarding the assets of the Company and 
hence for taking reasonable steps for the prevention 
and detection of fraud and other irregularities.

The Directors are responsible for the 
maintenance and integrity of the corporate and 
financial information included on the Company’s 
website. Legislation in the United Kingdom 
governing the preparation and dissemination of 
financial statements may differ from legislation 
in other jurisdictions.

In accordance with Section 4, Principle N, 
Provision 27 of the UK Corporate Governance 
Code 2018, as set out on page 63, the Directors 
are required to ensure that the Annual Report 
and Accounts provides the information 
necessary for shareholders to assess the 
Company’s performance, business model and 
strategy. Details of how this was addressed are set 
out in the Audit Committee report on page 97.

 – Select suitable accounting policies and then 

apply them consistently.

The Directors confirm that to the best of their 
knowledge:

 – Make judgements and accounting estimates 

that are reasonable and prudent.

 – State whether Financial Reporting Standard 

101 Reduced Disclosure Framework has been 
followed, subject to any material departures 
disclosed and explained in the financial 
statements.

 – Prepare the financial statements on the going 

concern basis unless it is inappropriate to presume 
that the Company will continue in business.

In preparing the Group financial statements, 
International Accounting Standard 1 requires that 
the Directors:

 – Properly select and apply accounting policies.
 – Present information, including accounting 

policies, in a manner that provides relevant, 
reliable, comparable and understandable 
information.

 – Provide additional disclosures when 

compliance with the specific requirements in 
the IFRS Standards are insufficient to enable 
users to understand the impact of particular 
transactions, other events and conditions on 
the entity’s financial position and financial 
performance.

 – Make an assessment of the Company’s ability 

to continue as a going concern.

The Directors are responsible for keeping adequate 
accounting records that are sufficient to show and 
explain the Company’s transactions and disclose 
with reasonable accuracy at any time the financial 

 – The financial statements, prepared in 
accordance with the relevant financial 
reporting framework, give a true and fair view 
of the assets, liabilities, financial position 
and profit or loss of the Company and the 
undertakings included in the consolidation 
taken as a whole.

 – The Strategic Report includes a fair review of 
the development and performance of the 
business and the position of the Company 
and the undertakings included in the 
consolidation taken as a whole, together with 
a description of the Principal Risks and 
uncertainties that they face.

 – The Annual Report and financial statements, 
taken as a whole, are fair, balanced and 
understandable and provide the information 
necessary for shareholders to assess the 
Company’s position and performance, 
business model and strategy.

This Report of the Directors and responsibility 
statement was approved by the Board of Directors 
on 1 March 2021 and is signed on its behalf by:

Alice Marsden
Group General Counsel and Company 
Secretary, Taylor Wimpey plc

1 March 2021

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Financial statements

Independent auditor’s report to the  
members of Taylor Wimpey plc 

Report on the audit of the financial statements  

3. Summary of our audit approach 

5. Key audit matters 
5. Key audit matters 

1. Opinion 

In our opinion: 

–  the financial statements of Taylor Wimpey plc (the ‘Parent Company’) 
and its subsidiaries (the ‘Group’) give a true and fair view of the state 
of the Group’s and of the Parent Company’s affairs as at 31 
December 2020 and of the Group’s profit for the year then ended; 

–  the Group financial statements have been properly prepared in 

accordance with international accounting standards in conformity  
with the requirements of the Companies Act 2006 and International 
Financial Reporting Standards (IFRSs) as adopted by the  
European Union; 

–  the Parent Company financial statements have been properly 

prepared in accordance with United Kingdom Generally Accepted 
Accounting Practice, including Financial Reporting Standard 101 
“Reduced Disclosure Framework”; and 

–  the financial statements have been prepared in accordance with  

the requirements of the Companies Act 2006. 

We have audited the financial statements which comprise: 

–  the consolidated income statement; 
–  the consolidated statement of comprehensive income; 
–  the consolidated and Parent Company balance sheets; 
–  the consolidated and Parent Company statements of changes in equity; 
–  the consolidated cash flow statement; and 
–  the related notes 1 to 33 of the Group financial statements and notes  

1 to 15 of the Parent Company financial statements. 

The financial reporting framework that has been applied in the preparation 
of the Group financial statements is applicable law and international 
accounting standards in conformity with the requirements of the 
Companies Act 2006 and IFRSs as adopted by the European Union.  
The financial reporting framework that has been applied in the preparation 
of the Parent Company financial statements is applicable law and United 
Kingdom Accounting Standards, including FRS 101 “Reduced Disclosure 
Framework” (United Kingdom Generally Accepted Accounting Practice). 

2. Basis for opinion 

We conducted our audit in accordance with International Standards on 
Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under 
those standards are further described in the auditor’s responsibilities  
for the audit of the financial statements section of our report.  

We are independent of the Group and the Parent Company in accordance 
with the ethical requirements that are relevant to our audit of the financial 
statements in the UK, including the Financial Reporting Council’s (the 
‘FRC’s’) Ethical Standard as applied to listed public interest entities, and 
we have fulfilled our other ethical responsibilities in accordance with these 
requirements. We confirm that the non-audit services prohibited by the 
FRC’s Ethical Standard were not provided to the Group or the Parent 
Company. The non-audit services provided to the Group and Parent 
Company for the year are disclosed in note 6 to the financial statements 

We believe that the audit evidence we have obtained is sufficient and 
appropriate to provide a basis for our opinion. 

Key audit 
matters 

Materiality 

Scoping 

The key audit matters that we identified in the current 
year were: 
–  inventory costing and margin recognition; 
–  defined benefit pension scheme accounting; and 
–  accounting for the leasehold provision. 

The materiality that we used for the Group financial 
statements was £35.0 million which was determined 
based on 0.9% of net assets.  

Based on our scoping assessment, our group audit  
was focused on the UK Housing division (excluding joint 
ventures) which represented the principal segment within 
the Group and accounted for 97% of the Group’s net 
operating assets, 98% of the Group’s revenue and  
95% of the Group’s pre-tax profit. 

Significant 
changes in 
our approach

Our approach to materiality was changed in the current 
year, due to the impact of the COVID-19 pandemic on 
profit before tax (‘PBT’) and an increased user focus on 
the resilience of company balance sheets.  

There has been no change in the key audit matters 
reported in the current year and the scope remains 
consistent with the prior year. 

4. Conclusions relating to going concern 

In auditing the financial statements, we have concluded that the directors’ 
use of the going concern basis of accounting in the preparation of  
the financial statements is appropriate. Our evaluation of the directors’ 
assessment of the Group’s and Parent Company’s ability to continue  
to adopt the going concern basis of accounting included: 

–  understanding the relevant controls relating to the assessment of the 

appropriateness of the going concern assumptions; 

–  analysing the current and forecast performance of the Group including 

working capital requirements, by assessing Management’s assumptions 
against market data and the Group’s Q1 2021 performance; 

–  assessing the financing options that are available to the Group; 
–  recalculating current loan covenants in order to assess compliance over 

the going concern period; 

–  assessing the wider macro-economic environment over the going 

concern period, with respect to COVID-19, Brexit and Climate Change, 
and whether this has been appropriately reflected in the forecast;  

–  using various external data sources to identify indicators of potential risk 

at the entity and industry level; and 

–  assessing the appropriateness of the going concern disclosure. 

Based on the work we have performed, we have not identified any material 
uncertainties relating to events or conditions that, individually or collectively, 
may cast significant doubt on the Group's and Parent Company’s ability  
to continue as a going concern for a period of at least twelve months from 
when the financial statements are authorised for issue. 

In relation to the reporting on how the Group has applied the UK Corporate 
Governance Code, we have nothing material to add or draw attention  
to in relation to the directors’ statement in the financial statements about 
whether the directors considered it appropriate to adopt the going concern 
basis of accounting. 

Our responsibilities and the responsibilities of the directors with respect  
to going concern are described in the relevant sections of this report. 

Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial statements of the current 
Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial statements of the current 
period and include the most significant assessed risks of material misstatement (whether or not due to fraud) that we identified. These matters included 
period and include the most significant assessed risks of material misstatement (whether or not due to fraud) that we identified. These matters included 
those which had the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and directing the efforts of the engagement team. 
those which had the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and directing the efforts of the engagement team. 

These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we do not 
These matters were addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we do not 
provide a separate opinion on these matters. 
provide a separate opinion on these matters. 

5.1. Inventory costing and margin recognition 
5.1. Inventory costing and margin recognition 
Refer to page 97 (Audit Committee report), page 140 (source of estimation uncertainty) and page 149 (financial statement disclosures) 
Refer to page 97 (Audit Committee report), page 140 (source of estimation uncertainty) and page 149 (financial statement disclosures) 

Key audit 
Key audit 
matter 
matter 
description 
description 

  The value of inventory as at 31 December 2020 is £4,534.7 million (2019: £4,196.0 million) and as such is the most significant asset on the 
  The value of inventory as at 31 December 2020 is £4,534.7 million (2019: £4,196.0 million) and as such is the most significant asset on the 
balance sheet (page 132). Inventory comprises land and work in progress ('WIP'); WIP includes the construction cost of developing a site,  
balance sheet (page 132). Inventory comprises land and work in progress ('WIP'); WIP includes the construction cost of developing a site,  
and is transferred to cost of sales as each plot completes.  
and is transferred to cost of sales as each plot completes.  

The Group's cost allocation framework determines the total profit forecasted for each site. This allows the land and build costs of a development 
The Group's cost allocation framework determines the total profit forecasted for each site. This allows the land and build costs of a development 
to be allocated at a plot level, ensuring the forecast margin per plot is equalised across the development. The margins at a plot level aggregate  
to be allocated at a plot level, ensuring the forecast margin per plot is equalised across the development. The margins at a plot level aggregate  
to form the overall site margin which is a key internal metric. This cost allocation framework drives the recognition of costs as each plot is sold. 
to form the overall site margin which is a key internal metric. This cost allocation framework drives the recognition of costs as each plot is sold. 
Additionally, in the current year there is a risk that WIP could include unproductive costs associated with COVID-19 that have been 
Additionally, in the current year there is a risk that WIP could include unproductive costs associated with COVID-19 that have been 
inappropriately capitalised. 
inappropriately capitalised. 

For each development there is significant judgement and a potential risk of fraud in the following areas: 
For each development there is significant judgement and a potential risk of fraud in the following areas: 

–  Estimating the inputs included within a site budget in order to determine the level of profit that each unit of the development is forecast to 
–  Estimating the inputs included within a site budget in order to determine the level of profit that each unit of the development is forecast to 

deliver. These inputs include the total estimated costs to complete and future forecast selling prices; 
deliver. These inputs include the total estimated costs to complete and future forecast selling prices; 

–  Appropriately allocating costs, such as shared infrastructure, relating to a development so that the gross profit margin (in % terms) achieved on 
–  Appropriately allocating costs, such as shared infrastructure, relating to a development so that the gross profit margin (in % terms) achieved on 

each individual plot is equal; 
each individual plot is equal; 

–  Recording the variation when a deviation from the initial budget occurs and ensuring such variations are appropriately recognised; and 
–  Recording the variation when a deviation from the initial budget occurs and ensuring such variations are appropriately recognised; and 

–  Allocating costs correctly in each cost centre so that where actuals are over or under budget (excesses and savings respectively) they are 
–  Allocating costs correctly in each cost centre so that where actuals are over or under budget (excesses and savings respectively) they are 

identified within the appropriate category. 
identified within the appropriate category. 

How the 
How the 
scope of  
scope of  
our audit 
our audit 
responded  
responded  
to the key 
to the key 
audit matter 
audit matter 

These judgements impact the carrying value of inventory in the balance sheet and therefore the costs recognised for each plot sold and the total 
These judgements impact the carrying value of inventory in the balance sheet and therefore the costs recognised for each plot sold and the total 
margin that is recognised. These are therefore considered to be a key audit matter. 
margin that is recognised. These are therefore considered to be a key audit matter. 

  We have tested the relevant controls governing inventory costing including the initial process to create a site budget and the ongoing monitoring 
  We have tested the relevant controls governing inventory costing including the initial process to create a site budget and the ongoing monitoring 

process of assessing the actual site margin against the budget. 
process of assessing the actual site margin against the budget. 

For a sample of sites we have analysed completions in the period and compared the achieved margin to the initial margin determined when the 
For a sample of sites we have analysed completions in the period and compared the achieved margin to the initial margin determined when the 
original site budget was approved. Where differences fell outside of an acceptable threshold, we made inquiries of Management and obtained 
original site budget was approved. Where differences fell outside of an acceptable threshold, we made inquiries of Management and obtained 
evidence supporting the variance. 
evidence supporting the variance. 

For a sample of sites tested, we have reviewed the total excesses and savings balance identified for each tested site, and through recalculation 
For a sample of sites tested, we have reviewed the total excesses and savings balance identified for each tested site, and through recalculation 
of the expected income statement impact (based on the number of completions in the year), we have determined whether the excesses and 
of the expected income statement impact (based on the number of completions in the year), we have determined whether the excesses and 
savings have been appropriately allocated and recognised. 
savings have been appropriately allocated and recognised. 

Through the use of IT interrogation techniques:  
Through the use of IT interrogation techniques:  

–  we have analysed journal postings being made to the inventory balances to highlight any items which potentially should have been recorded  
–  we have analysed journal postings being made to the inventory balances to highlight any items which potentially should have been recorded  
as an expense including a specific focus on the period where the sites were shut due to COVID-19. We also tested the valuation of additions 
as an expense including a specific focus on the period where the sites were shut due to COVID-19. We also tested the valuation of additions 
to WIP by agreeing a sample to supporting invoices. In completing this procedure we also checked whether all costs could be appropriately 
to WIP by agreeing a sample to supporting invoices. In completing this procedure we also checked whether all costs could be appropriately 
capitalised and were not linked to unproductive COVID-19 costs;  
capitalised and were not linked to unproductive COVID-19 costs;  

–  we have analysed the cumulative cost over time for a sample of live sites to identify any unusual trends in the costs allocated at a site. Where 
–  we have analysed the cumulative cost over time for a sample of live sites to identify any unusual trends in the costs allocated at a site. Where 

such a trend was identified we made inquiries of Management and obtained evidence with regards to the trend; and 
such a trend was identified we made inquiries of Management and obtained evidence with regards to the trend; and 

–  we have performed a historical analysis of excess recognition across the business units to identify any unusual trends, with any outliers 
–  we have performed a historical analysis of excess recognition across the business units to identify any unusual trends, with any outliers 

included within our testing procedures described above. 
included within our testing procedures described above. 

We have analysed the cost per square foot of plots sold at a regional business unit level for the current year and compared this to cost per 
We have analysed the cost per square foot of plots sold at a regional business unit level for the current year and compared this to cost per 
square foot in previous years, to analyse for any unusual trends which required corroboration from Management. 
square foot in previous years, to analyse for any unusual trends which required corroboration from Management. 

We performed a review of sites where the initial site budget was created a number of years ago, which may indicate the use of an outdated 
We performed a review of sites where the initial site budget was created a number of years ago, which may indicate the use of an outdated 
budget. Given the age of these sites, we challenged Management where savings from the budget had been made or additional costs had not 
budget. Given the age of these sites, we challenged Management where savings from the budget had been made or additional costs had not 
been recorded by obtaining evidence to support claims made. 
been recorded by obtaining evidence to support claims made. 

With the involvement of Deloitte real estate specialists, we assessed costs to complete estimates on a sample of sites, and whether the estimates 
With the involvement of Deloitte real estate specialists, we assessed costs to complete estimates on a sample of sites, and whether the estimates 
used by Management were reasonable. 
used by Management were reasonable. 

Key 
Key 
observations 
observations 

  Based on the procedures performed, we concluded that the Group’s cost allocation framework was reasonable for the intended purpose of 
  Based on the procedures performed, we concluded that the Group’s cost allocation framework was reasonable for the intended purpose of 

recognising appropriate margins on plot completion.  
recognising appropriate margins on plot completion.  

We concluded that the additions to WIP were appropriate and unproductive costs were not capitalised whilst the Group’s construction activity 
We concluded that the additions to WIP were appropriate and unproductive costs were not capitalised whilst the Group’s construction activity 
was suspended due to COVID-19. 
was suspended due to COVID-19. 

The accounting for cost allocation, both at the inception of a site and on an ongoing basis is in line with this framework. 
The accounting for cost allocation, both at the inception of a site and on an ongoing basis is in line with this framework. 

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Independent auditor’s report continued 

5.2. Defined benefit pension scheme accounting 
Refer to page 97 (Audit Committee report), page 140 (key source of estimation uncertainty) and pages 154-157 (financial statement disclosures) 

Key audit 
matter 
description 

  The total value of the defined benefit pension scheme at the balance sheet date is a net deficit of £89.1 million (2019: £84.5 million).  
The liabilities and assets are valued at £2,493.4 million and £2,404.3 million respectively (2019: £2,366.7 million and £2,282.2 million).  

Accounting for defined benefit pension scheme liabilities is dependent on significant assumptions, including an assessment of the discount rate, 
price inflation and key demographic figures including life expectancy and mortality rates. A change in any of these assumptions could cause  
a material change in the value of the liabilities overall and the net pension deficit on the Group’s balance sheet. 

These accounting assumptions are inherently complex and require a high level of Management judgement and specialist actuarial input. 

How the 
scope of  
our audit 
responded  
to the key 
audit matter 

  We obtained an understanding of the relevant controls associated with Management’s review of the pension assumptions.  
We assessed the competence and objectivity of the qualified actuary engaged by the Group to value the scheme’s defined benefits pension 
position under IAS 19 “Employee benefits”. We involved our internal actuarial specialists to assess the appropriateness of the methodology  
and assumptions used to account for the defined benefit scheme liability. We challenged Management’s estimates by comparing key data with 
market benchmarks used to derive the pension assumptions. We considered whether each of the key assumptions was reasonable in isolation 
and collectively in determining the value of the pension liabilities at the balance sheet date.  

Key 
observations 

  We have determined that the assumptions used by Management to determine the valuation of the defined benefit pension scheme fall within  
an acceptable range. 

We concur with Management that the sensitivity of the liability to changes in key assumptions is appropriately disclosed as a key source of 
estimation uncertainty. 

5.3. Accounting for the leasehold provision 
Refer to page 97 (Audit Committee report), page 140 (source of estimation uncertainty) and page 158 (financial statement disclosures) 

Key audit 
matter 
description 

How the 
scope of  
our audit 
responded  
to the key 
audit matter 

  During the year, £12.6 million (2019: £29.9 million) of the leasehold provision was utilised and the amount of the leasehold provision held as at  

31 December 2020 was £59.6 million (31 December 2019: £72.2 million). There have been no further additions or releases. 

Accounting for these provisions is complex and involves Management making a number of forward-looking estimates. The judgements related to 
this key audit matter lie in estimating the number and value of final settlements with the stakeholders impacted by the historical lease structures. 

This provision has multiple components that relate to payments to a number of parties including freeholders and individual customers. Within the 
provision are additional costs relating to the implementation of the measures that have been identified. There is a risk that the number of 
claimants or the value of the costs provided are inaccurately estimated or valued. 

  We have obtained an understanding of the relevant controls associated with the review of the calculation of the provision.  

We have obtained Management’s current estimation of the total costs. For each component of the provision we have performed procedures  
to assess, based on current facts and circumstances, whether the estimates made by Management are accurate. 

We have had correspondence with legal counsel to ascertain whether Management’s model reflects the progress of negotiations that have been 
held with freeholders. 

The largest component of this calculation are the estimated payments to be made to freeholders in order to alter the terms of the leases. In order 
to verify these amounts we have confirmed the status of negotiations with freeholders and, where these negotiations had been completed, 
obtained a sample of agreements and recalculated the specific amounts that have been provided for. Where these negotiations have not been 
completed we have assessed the value that was provided for these freeholder payments. 

We have assessed the additional costs the Group is required to pay in order to remediate certain historical lease structures. 

Key 
observations 

  Based on the procedures performed, considering the judgements as a whole and the potential range of outcomes, we consider that the value 

provided by Management is appropriate. 

6. Our application of materiality 

6.1. Materiality 
We define materiality as the magnitude of misstatement in the financial statements that makes it probable that the economic decisions of a reasonably 
knowledgeable person would be changed or influenced. We use materiality both in planning the scope of our audit work and in evaluating the results of 
our work. 

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows: 

Materiality 

Basis for 
determining 
materiality 

  Group financial statements 
  £35.0 million (2019: £41.0 million) 
  The Group materiality was determined based on net assets of 
£4,016.8 million (2019: £3,307.8 million), and equates to 0.9% of this 
amount. 

  Parent Company financial statements 
  £33.2 million (2019: £38.6 million) 

  0.9% (2019: 1%) of net assets of £4,418.9 million (2019: £3,862.4 

million), capped at 95% of Group materiality. 

In the prior year, materiality was determined by utilising 5% of pre-tax 
profit, before exceptional items. 

Rationale for the 
benchmark 
applied 

  Using net assets to determine materiality is a change from the prior year to reflect the volatility in the results of the Group arising from the 
impact of COVID-19 and the additional focus of users of the financial statements on the balance sheet during periods of increased economic 
uncertainty. 

6.2. Performance materiality 
We set performance materiality at a level lower than materiality to reduce 
the probability that, in aggregate, uncorrected and undetected 
misstatements exceed the materiality for the financial statements as a 
whole. Group performance materiality was set at 70% of Group materiality 
for the 2020 audit (2019: 70%). Parent Company performance materiality 
was set at 70% of Parent Company materiality for the 2020 audit (2019: 
70%). 

In determining performance materiality, we considered the following 
factors: 

–  our risk assessment, including our assessment of the Group's overall 
control environment and that we consider it appropriate to rely on 
controls over a number of business processes; and  

–  our past experience of the audit, which has indicated a low number of 
corrected and uncorrected misstatements identified in prior periods.  

6.3 Error reporting threshold 
We agreed with the Audit Committee that we would report to the 
Committee all audit differences in excess of £1.75 million (2019: £2.0 
million), as well as differences below that threshold that, in our view, 
warranted reporting on qualitative grounds. We also report to the Audit 
Committee on disclosure matters that we identified when assessing the 
overall presentation of the financial statements. 

7. An overview of the scope of our audit 

7.1 Identification and scoping of components 
Our audit was scoped by obtaining an understanding of the Group and  
its environment, including group-wide controls, and assessing the risks  
of material misstatement at the group level. Based on that assessment,  
we focused our audit scope primarily on the UK division (excluding joint 
ventures) which represents the principal segment within the Group and 
accounts for 97% (2019: 97%) of the Group's net operating assets, 98% 
(2019: 97%) of the Group's revenue and 95% (2019: 96%) of the Group's 
pre-tax profit. Our audit work on the principal segment was executed at a 
lower level of materiality of £33.2 million (2019: £39.0 million). 

We also involved Deloitte Spain to perform an audit of specified account 
balances over the valuation of inventory and specified audit procedures on 
management override of controls. We directed their work by issuing 
referral instructions and monitored work by holding regular discussions 
with Deloitte Spain and reviewing their working papers.  

The UK audit was performed centrally and includes all of the regional 
business units within the Group's UK division. The Parent Company is 
located in the UK and audited directly by the Group audit team to the 
materiality level specified above.  

At the Group level we also tested the consolidation process and carried 
out analytical procedures to reconfirm our conclusion that there were no 
significant risks of material misstatement to the Group from the remaining 
components not subject to audit or audit of specified account balances, 
including those balances not tested by Deloitte Spain. 

7.2 Our consideration of the control environment 
Across the UK, all business units operate under a common control 
environment, with a centrally designed and monitored controls operating 
framework and utilise the same IT infrastructure. We assessed that the 
common controls environment is appropriately designed and implemented 
across all business units. We then tested controls at eight (2019: four) 
business units. 

We considered the relevant controls related to certain business processes. 
These processes were cost allocation, inventory and work in progress 
expenditure, budgeting, land creditor valuation and the private sales 
revenue process. We also performed testing of the relevant general IT 
controls associated with the production of certain system generated data 
from the key accounting, reporting and consolidation systems. This was  
to assess whether we could adopt a controls reliance approach which 
would impact the extent of substantive audit testing that was required.  
We selected a sample of relevant controls for testing based on the 
frequency of each control. Based on the procedures performed, we were 
able to take a controls reliance approach on the IT systems and in the 
business processes that we planned. 

8. Other information 

The other information comprises the information included in the annual 
report other than the financial statements and our auditor's report thereon. 
The directors are responsible for the other information contained within the 
annual report. Our opinion on the financial statements does not cover the 
other information and, except to the extent otherwise explicitly stated in 
our report, we do not express any form of assurance conclusion thereon. 

Our responsibility is to read the other information and, in doing so, 
consider whether the other information is materially inconsistent with the 
financial statements or our knowledge obtained in the course of the audit, 
or otherwise appears to be materially misstated.

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Independent auditor’s report continued 
Independent auditor’s report continued 

If we identify such material inconsistencies or apparent material 
If we identify such material inconsistencies or apparent material 
misstatements, we are required to determine whether this gives rise to  
misstatements, we are required to determine whether this gives rise to  
a material misstatement in the financial statements themselves. If, based 
a material misstatement in the financial statements themselves. If, based 
on the work we have performed, we conclude that there is a material 
on the work we have performed, we conclude that there is a material 
misstatement of this other information, we are required to report that fact. 
misstatement of this other information, we are required to report that fact. 

We have nothing to report in this regard. 
We have nothing to report in this regard. 

9. Responsibilities of Directors 
9. Responsibilities of Directors 

As explained more fully in the directors’ responsibilities statement, the 
As explained more fully in the directors’ responsibilities statement, the 
directors are responsible for the preparation of the financial statements and 
directors are responsible for the preparation of the financial statements and 
for being satisfied that they give a true and fair view, and for such internal 
for being satisfied that they give a true and fair view, and for such internal 
control as the directors determine is necessary to enable the preparation  
control as the directors determine is necessary to enable the preparation  
of financial statements that are free from material misstatement, whether 
of financial statements that are free from material misstatement, whether 
due to fraud or error. 
due to fraud or error. 

In preparing the financial statements, the directors are responsible for 
In preparing the financial statements, the directors are responsible for 
assessing the Group’s and the Parent Company’s ability to continue as a 
assessing the Group’s and the Parent Company’s ability to continue as a 
going concern, disclosing as applicable, matters related to going concern 
going concern, disclosing as applicable, matters related to going concern 
and using the going concern basis of accounting unless the directors 
and using the going concern basis of accounting unless the directors 
either intend to liquidate the Group or the Parent Company or to cease 
either intend to liquidate the Group or the Parent Company or to cease 
operations, or have no realistic alternative but to do so. 
operations, or have no realistic alternative but to do so. 

10. Auditor’s responsibilities for the audit of the  
10. Auditor’s responsibilities for the audit of the  
financial statements 
financial statements 

Our objectives are to obtain reasonable assurance about whether the 
Our objectives are to obtain reasonable assurance about whether the 
financial statements as a whole are free from material misstatement, 
financial statements as a whole are free from material misstatement, 
whether due to fraud or error, and to issue an auditor's report that includes 
whether due to fraud or error, and to issue an auditor's report that includes 
our opinion. Reasonable assurance is a high level of assurance, but is not 
our opinion. Reasonable assurance is a high level of assurance, but is not 
a guarantee that an audit conducted in accordance with ISAs (UK) will 
a guarantee that an audit conducted in accordance with ISAs (UK) will 
always detect a material misstatement when it exists. Misstatements can 
always detect a material misstatement when it exists. Misstatements can 
arise from fraud or error and are considered material if, individually or in the 
arise from fraud or error and are considered material if, individually or in the 
aggregate, they could reasonably be expected to influence the economic 
aggregate, they could reasonably be expected to influence the economic 
decisions of users taken on the basis of these financial statements. 
decisions of users taken on the basis of these financial statements. 

A further description of our responsibilities for the audit of the financial 
A further description of our responsibilities for the audit of the financial 
statements is located on the FRC's website at: 
statements is located on the FRC's website at: 
www.frc.org.uk/auditorsresponsibilities. This description forms part of our 
www.frc.org.uk/auditorsresponsibilities. This description forms part of our 
auditor's report. 
auditor's report. 

–  identifying, evaluating and complying with laws and regulations 
–  identifying, evaluating and complying with laws and regulations 

and whether they were aware of any instances of non-compliance, 
and whether they were aware of any instances of non-compliance, 
including any related to the CMA investigation as disclosed within  
including any related to the CMA investigation as disclosed within  
the Strategic report on page 31; 
the Strategic report on page 31; 

–  detecting and responding to the risks of fraud and whether they have 
–  detecting and responding to the risks of fraud and whether they have 

knowledge of any actual, suspected or alleged fraud; 
knowledge of any actual, suspected or alleged fraud; 

–  the internal controls established to mitigate risks of fraud or non-
–  the internal controls established to mitigate risks of fraud or non-

compliance with laws and regulations; 
compliance with laws and regulations; 

–  the matters discussed among the audit engagement team and relevant 
–  the matters discussed among the audit engagement team and relevant 
internal specialists, including tax, actuarial, IT and real estate specialists 
internal specialists, including tax, actuarial, IT and real estate specialists 
regarding how and where fraud might occur in the financial statements 
regarding how and where fraud might occur in the financial statements 
and any potential indicators of fraud. 
and any potential indicators of fraud. 

As a result of these procedures, we considered the opportunities and 
As a result of these procedures, we considered the opportunities and 
incentives that may exist within the organisation for fraud and identified the 
incentives that may exist within the organisation for fraud and identified the 
greatest potential for fraud in inventory costing and margin recognition and 
greatest potential for fraud in inventory costing and margin recognition and 
revenue recognised on a percentage completion basis. In common with  
revenue recognised on a percentage completion basis. In common with  
all audits under ISAs (UK), we are also required to perform specific 
all audits under ISAs (UK), we are also required to perform specific 
procedures to respond to the risk of management override. 
procedures to respond to the risk of management override. 

We also obtained an understanding of the legal and regulatory frameworks 
We also obtained an understanding of the legal and regulatory frameworks 
that the Group operates in, focusing on provisions of those laws and 
that the Group operates in, focusing on provisions of those laws and 
regulations that had a direct effect on the determination of material 
regulations that had a direct effect on the determination of material 
amounts and disclosures in the financial statements. The key laws and 
amounts and disclosures in the financial statements. The key laws and 
regulations we considered in this context included the UK Companies Act, 
regulations we considered in this context included the UK Companies Act, 
Listing Rules, pensions legislation, tax legislation and housebuilding and 
Listing Rules, pensions legislation, tax legislation and housebuilding and 
construction legislation. 
construction legislation. 

In addition, we considered provisions of other laws and regulations that  
In addition, we considered provisions of other laws and regulations that  
do not have a direct effect on the financial statements but compliance with 
do not have a direct effect on the financial statements but compliance with 
which may be fundamental to the Group's and Company's ability to 
which may be fundamental to the Group's and Company's ability to 
operate or to avoid a material penalty. These included building regulations, 
operate or to avoid a material penalty. These included building regulations, 
employment law and environmental regulations. 
employment law and environmental regulations. 

11.2 Audit response to risks identified 
11.2 Audit response to risks identified 
As a result of performing the above, we identified inventory costing and 
As a result of performing the above, we identified inventory costing and 
margin recognition as a key audit matter related to the potential risk of 
margin recognition as a key audit matter related to the potential risk of 
fraud. The key audit matters section of our report explains the matter in 
fraud. The key audit matters section of our report explains the matter in 
more detail and also describes the specific procedures we performed in 
more detail and also describes the specific procedures we performed in 
response to that key audit matter.  
response to that key audit matter.  

11. Extent to which the audit was considered capable of detecting 
11. Extent to which the audit was considered capable of detecting 
irregularities, including fraud 
irregularities, including fraud 

In addition to the above, our procedures to respond to risks identified 
In addition to the above, our procedures to respond to risks identified 
included the following: 
included the following: 

Irregularities, including fraud, are instances of non-compliance with laws 
Irregularities, including fraud, are instances of non-compliance with laws 
and regulations. We design procedures in line with our responsibilities, 
and regulations. We design procedures in line with our responsibilities, 
outlined above, to detect material misstatements in respect of irregularities, 
outlined above, to detect material misstatements in respect of irregularities, 
including fraud. The extent to which our procedures are capable of 
including fraud. The extent to which our procedures are capable of 
detecting irregularities, including fraud is detailed below.  
detecting irregularities, including fraud is detailed below.  

11.1 Identifying and assessing potential risks related to irregularities 
11.1 Identifying and assessing potential risks related to irregularities 
In identifying and assessing risks of material misstatement in respect of 
In identifying and assessing risks of material misstatement in respect of 
irregularities, including fraud and non-compliance with laws and 
irregularities, including fraud and non-compliance with laws and 
regulations, we considered the following: 
regulations, we considered the following: 

–  the nature of the industry and sector, control environment and business 
–  the nature of the industry and sector, control environment and business 
performance including the design of the Group's remuneration policies, 
performance including the design of the Group's remuneration policies, 
key drivers for directors' remuneration, bonus levels and performance 
key drivers for directors' remuneration, bonus levels and performance 
targets; 
targets; 

–  results of our enquiries of Management, Internal Audit and the Audit 
–  results of our enquiries of Management, Internal Audit and the Audit 

Committee about their own identification and assessment of the risks  
Committee about their own identification and assessment of the risks  
of irregularities;  
of irregularities;  

–  any matters we identified having obtained and reviewed the Group's 
–  any matters we identified having obtained and reviewed the Group's 

documentation of their policies and procedures relating to: 
documentation of their policies and procedures relating to: 

–  reviewing the financial statement disclosures and testing to supporting 
–  reviewing the financial statement disclosures and testing to supporting 
documentation to assess compliance with provisions of relevant laws 
documentation to assess compliance with provisions of relevant laws 
and regulations described as having a direct effect on the financial 
and regulations described as having a direct effect on the financial 
statements; 
statements; 

–  enquiring of Management, the Audit Committee and in-house and external 
–  enquiring of Management, the Audit Committee and in-house and external 

legal counsel concerning actual and potential litigation and claims; 
legal counsel concerning actual and potential litigation and claims; 

–  performing analytical procedures to identify any unusual or unexpected 
–  performing analytical procedures to identify any unusual or unexpected 

relationships that may indicate risks of material misstatement due to fraud; 
relationships that may indicate risks of material misstatement due to fraud; 

–  reading minutes of meetings of those charged with governance, 
–  reading minutes of meetings of those charged with governance, 

reviewing correspondence from the CMA and reviewing internal audit 
reviewing correspondence from the CMA and reviewing internal audit 
reports;  
reports;  

–  in addressing the fraud risk in revenue recognised on a percentage of 
–  in addressing the fraud risk in revenue recognised on a percentage of 
completion basis, which is primarily within the partnership housing 
completion basis, which is primarily within the partnership housing 
revenue stream, we have tested a sample of revenue recorded in the 
revenue stream, we have tested a sample of revenue recorded in the 
year through agreement to the contract, valuation certificates and bank 
year through agreement to the contract, valuation certificates and bank 
statements. Additionally, at an analytical review level, we developed an 
statements. Additionally, at an analytical review level, we developed an 
expectation of the revenue balance with reference to the unit completion 
expectation of the revenue balance with reference to the unit completion 
figures; and 
figures; and 

–  in addressing the risk of fraud through management override of controls, 
testing the appropriateness of journal entries and other adjustments; 
assessing whether the judgements made in making accounting 
estimates are indicative of a potential bias; and evaluating the business 
rationale of any significant transactions that are unusual or outside the 
normal course of business. 

We also communicated relevant identified laws and regulations and 
potential fraud risks to all engagement team members, including internal 
specialists, and remained alert to any indications of fraud or non-
compliance with laws and regulations throughout the audit. 

Report on other legal and regulatory requirements 

12. Opinions on other matters prescribed by the Companies  
Act 2006 

14. Matters on which we are required to report by exception 

14.1. Adequacy of explanations received and accounting records 
Under the Companies Act 2006 we are required to report to you if, in our 
opinion: 

–  we have not received all the information and explanations we require for 

our audit; or 

–  adequate accounting records have not been kept by the Parent 

Company, or returns adequate for our audit have not been received 
from branches not visited by us; or 

–  the Parent Company financial statements are not in agreement with the 

accounting records and returns. 

We have nothing to report in respect of these matters. 

In our opinion the part of the directors’ remuneration report to be 
audited has been properly prepared in accordance with the Companies 
Act 2006. 

In our opinion, based on the work undertaken in the course of the audit: 

–  the information given in the strategic report and the directors’ report 

for the financial year for which the financial statements are prepared is 
consistent with the financial statements; and 

–  the strategic report and the directors’ report have been prepared in 

accordance with applicable legal requirements. 

In the light of the knowledge and understanding of the Group and the 
Parent Company and their environment obtained in the course of the 
audit, we have not identified any material misstatements in the strategic 
report or the directors’ report. 

13. Corporate Governance Statement 

The Listing Rules require us to review the directors' statement in relation to 
going concern, longer-term viability and that part of the Corporate 
Governance Statement relating to the Group’s compliance with the 
provisions of the UK Corporate Governance Code specified for our review. 

Based on the work undertaken as part of our audit, we have concluded 
that each of the following elements of the Corporate Governance 
Statement is materially consistent with the financial statements and our 
knowledge obtained during the audit:  

–  the directors’ statement with regards to the appropriateness of 

adopting the going concern basis of accounting and any material 
uncertainties identified set out on page 97; 

–  the directors’ explanation as to its assessment of the Group’s 

prospects, the period this assessment covers and why the period is 
appropriate set out on page 97; 

–  the directors' statement on fair, balanced and understandable set out 

on page 97; 

–  the board’s confirmation that it has carried out a robust assessment 

of the emerging and principal risks set out on page 93; 

–  the section of the annual report that describes the review of 

effectiveness of risk management and internal control systems set out 
on page 93; and 

–  the section describing the work of the audit committee set out on 

page 92. 

14.2. Directors’ remuneration 
Under the Companies Act 2006 we are also required to report if in our 
opinion certain disclosures of directors’ remuneration have not been made 
or the part of the directors’ remuneration report to be audited is not in 
agreement with the accounting records and returns. 

We have nothing to report in respect of these matters. 

15. Other matters which we are required to address 

15.1. Auditor tenure 
Following the recommendation of the Audit Committee, we were 
reappointed by the shareholders on 23 April 2020 to audit the financial 
statements for the year ending 31 December 2020. Following the merger 
of Taylor Woodrow and George Wimpey in 2007, we were appointed as 
auditor of the merged Group for subsequent financial periods. The period 
of total uninterrupted engagement of the merged Group is 14 years from 
the year ended 31 December 2007 to 31 December 2020. Prior to that we 
were the auditor of Taylor Woodrow.  

This year is our final year of association with the Group due to mandatory 
rotation rules. 

15.2. Consistency of the audit report with the additional report to the 
audit committee 
Our audit opinion is consistent with the additional report to the audit 
committee we are required to provide in accordance with ISAs (UK). 

16. Use of our report 

This report is made solely to the company’s members, as a body, in 
accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our 
audit work has been undertaken so that we might state to the company’s 
members those matters we are required to state to them in an auditor’s 
report and for no other purpose. To the fullest extent permitted by law, we 
do not accept or assume responsibility to anyone other than the company 
and the company’s members as a body, for our audit work, for this report, 
or for the opinions we have formed. 

Dean Cook MA FCA (Senior statutory auditor) 
for and on behalf of Deloitte LLP  
Statutory Auditor 
London, United Kingdom 

1 March 2021 

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Financial statements

Consolidated income statement 
Consolidated income statement 

for the year to 31 December 2020 
for the year to 31 December 2020 

Consolidated statement of comprehensive income 

for the year to 31 December 2020 

£ million 
£ million 

Continuing operations 
Continuing operations 
Revenue 
Revenue 
Cost of sales 
Cost of sales 

 Gross profit before positive contribution 
 Gross profit before positive contribution 
 Positive contribution from written down inventory 
 Positive contribution from written down inventory 

Gross profit 
Gross profit 
Net operating expenses 
Net operating expenses 

Profit on ordinary activities before finance costs  
Profit on ordinary activities before finance costs  
Finance income 
Finance income 
Finance costs 
Finance costs 
Share of results of joint ventures 
Share of results of joint ventures 

Profit before taxation 
Profit before taxation 
Taxation charge 
Taxation charge 

Profit for the year 
Profit for the year 

Basic earnings per share 
Basic earnings per share 
Diluted earnings per share 
Diluted earnings per share 
Adjusted basic earnings per share 
Adjusted basic earnings per share 
Adjusted diluted earnings per share 
Adjusted diluted earnings per share 

Before 
Before 
exceptional 
exceptional 
items 
items 
2020 
2020 

2,790.2
2,790.2
(2,293.5)
(2,293.5)

492.1
492.1
4.6
4.6

496.7
496.7
(204.3)
(204.3)

292.4
292.4
3.5
3.5
(29.4)
(29.4)
7.9
7.9

274.4
274.4
(49.1)
(49.1)

225.3
225.3

Note 
Note 

4
4

6
6

8
8
8
8
13
13

9
9

Note 
Note 

10
10
10
10
10
10
10
10

Exceptional 
Exceptional 
items 
items 
2020 
2020 

Before 
Before 
exceptional  
exceptional  
items  
items  
2019 
2019 

Exceptional 
Exceptional 
items 
items 
2019 
2019 

Total  
Total  
2020 
2020 

4,341.3 
4,341.3 
(3,297.2) 
(3,297.2) 

1,034.0 
1,034.0 
10.1 
10.1 

1,044.1 
1,044.1 
(201.6) 
(201.6) 

842.5 
842.5 
2.9 
2.9 
(31.8) 
(31.8) 
8.0 
8.0 

821.6 
821.6 
(159.3) 
(159.3) 

662.3 
662.3 

–
–
–
–

–
–
–
–

–
–
14.3
14.3

14.3
14.3
–
–
–
–
–
–

14.3
14.3
(2.7)
(2.7)

11.6
11.6

–
–
–
–

–
–
–
–

–
–
(10.0)
(10.0)

(10.0)
(10.0)
–
–
–
–
–
–

(10.0)
(10.0)
1.7
1.7

(8.3)
(8.3)

2,790.2 
2,790.2 
(2,293.5) 
(2,293.5) 

492.1 
492.1 
4.6 
4.6 

496.7 
496.7 
(214.3) 
(214.3) 

282.4 
282.4 
3.5 
3.5 
(29.4) 
(29.4) 
7.9 
7.9 

264.4 
264.4 
(47.4) 
(47.4) 

217.0 
217.0 

2020 
2020 

6.3p 
6.3p 
6.2p 
6.2p 
6.5p 
6.5p 
6.5p 
6.5p 

Total 
Total 
2019 
2019 

4,341.3
4,341.3
(3,297.2)
(3,297.2)

1,034.0
1,034.0
10.1
10.1

1,044.1
1,044.1
(187.3)
(187.3)

856.8
856.8
2.9
2.9
(31.8)
(31.8)
8.0
8.0

835.9
835.9
(162.0)
(162.0)

673.9
673.9

2019 
2019 

20.6p
20.6p
20.6p
20.6p
20.3p
20.3p
20.2p
20.2p

All of the profit for the year is attributable to the equity holders of the Parent Company. 
All of the profit for the year is attributable to the equity holders of the Parent Company. 

£ million 

Note 

2020 

2019 

Items that may be reclassified subsequently to profit or loss: 
Exchange differences on translation of foreign operations 
Movement in fair value of hedging instruments 
Items that will not be reclassified subsequently to profit or loss: 
Actuarial loss on defined benefit pension schemes 
Tax credit on items taken directly to other comprehensive income 

Other comprehensive expense for the year net of tax 

Profit for the year 

Total comprehensive income for the year 

All of the comprehensive income for the year is attributable to the equity holders of the Parent Company. 

25
25

21
14

5.2
(4.2)

(36.6)
8.6

(27.0)

217.0

190.0

(5.5)
4.1

(8.9)
1.7

(8.6)

673.9

665.3

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Financial statements

Consolidated balance sheet  
Consolidated balance sheet  

at 31 December 2020 
at 31 December 2020 

Consolidated statement of changes in equity 

for the year to 31 December 2020 

Share 
capital 

288.5

Share 
premium 

762.9

Own  
shares 

(22.7) 

Other 
reserves 

45.0

Retained 
earnings 

2,153.1

£ million 

Total equity at 1 January 2019 

Other comprehensive expense for the year net of tax 
Profit for the year 

Total comprehensive (expense)/income for the year 
New share capital subscribed 
Utilisation of own shares 
Cash cost of satisfying share options  
Share-based payment credit 
Tax credit on items taken directly to statement of changes in equity 
Dividends approved and paid 

–
–

–
0.1
–
–
–
–
–

–
–

–
–
–
–
–
–
–

– 
– 

– 
– 
5.1 
– 
– 
– 
– 

Total equity at 31 December 2019 

288.6

762.9

(17.6) 

Other comprehensive income/(expense) for the year net of tax 
Profit for the year 

Total comprehensive income for the year 
New share capital subscribed 
Utilisation of own shares 
Cash cost of satisfying share options  
Share-based payment credit 
Tax credit on items taken directly to statement of changes in equity 

–
–

–
3.6
–
–
–
–

–
–

–
10.2
–
–
–
–

– 
– 

– 
– 
6.1 
– 
– 
– 

Total equity at 31 December 2020 

292.2

773.1

(11.5) 

Total 

3,226.8

(8.6)
673.9

665.3
0.1
5.1
0.3
8.0
1.9
(599.7)

(7.2)
673.9

666.7
–
–
0.3
8.0
1.9
(599.7)

2,230.3

3,307.8

(28.0)
217.0

189.0
–
–
(8.0)
7.0
1.0

(27.0)
217.0

190.0
512.9
6.1
(8.0)
7.0
1.0

2,419.3

4,016.8

(1.4)
–

(1.4)
–
–
–
–
–
–

43.6

1.0
–

1.0
499.1
–
–
–
–

543.7

£ million 
£ million 

Non-current assets 
Non-current assets 
Intangible assets 
Intangible assets 
Property, plant and equipment 
Property, plant and equipment 
Right-of-use assets 
Right-of-use assets 
Interests in joint ventures 
Interests in joint ventures 
Trade and other receivables 
Trade and other receivables 
Deferred tax assets 
Deferred tax assets 

Current assets 
Current assets 
Inventories 
Inventories 
Trade and other receivables 
Trade and other receivables 
Cash and cash equivalents 
Cash and cash equivalents 

Total assets 
Total assets 

Current liabilities 
Current liabilities 
Trade and other payables 
Trade and other payables 
Lease liabilities 
Lease liabilities 
Bank and other loans 
Bank and other loans 
Tax payables 
Tax payables 
Provisions 
Provisions 

Net current assets 
Net current assets 

Non-current liabilities 
Non-current liabilities 
Trade and other payables 
Trade and other payables 
Lease liabilities 
Lease liabilities 
Bank and other loans 
Bank and other loans 
Retirement benefit obligations 
Retirement benefit obligations 
Provisions 
Provisions 

Total liabilities 
Total liabilities 

Net assets 
Net assets 

Equity 
Equity 
Share capital 
Share capital 
Share premium 
Share premium 
Own shares 
Own shares 
Other reserves 
Other reserves 
Retained earnings 
Retained earnings 

Total equity 
Total equity 

Note 
Note 

2020 
2020 

2019 
2019 

11 
11 
12 
12 
19 
19 
13 
13 
16 
16 
14 
14 

15 
15 
16 
16 
16 
16 

18 
18 
19 
19 
17 
17 

22 
22 

18 
18 
19 
19 
17 
17 
21 
21 
22 
22 

23 
23 
24 
24 
26 
26 
25 
25 

8.1
8.1
24.0
24.0
27.5
27.5
82.2
82.2
26.3
26.3
33.7
33.7

7.0
7.0
25.6
25.6
27.4
27.4
55.3
55.3
43.7
43.7
29.8
29.8

201.8
201.8

188.8
188.8

4,534.7
4,534.7
189.1
189.1
823.0
823.0

5,546.8
5,546.8

5,748.6
5,748.6

(919.3)
(919.3)
(6.4)
(6.4)
(13.5)
(13.5)
(1.1)
(1.1)
(70.6)
(70.6)

4,196.0
4,196.0
161.0
161.0
630.4
630.4

4,987.4
4,987.4

5,176.2
5,176.2

(974.8)
(974.8)
(7.6)
(7.6)
–
–
(67.9)
(67.9)
(72.7)
(72.7)

(1,010.9)
(1,010.9)

(1,123.0)
(1,123.0)

4,535.9
4,535.9

3,864.4
3,864.4

(459.8)
(459.8)
(21.6)
(21.6)
(90.1)
(90.1)
(89.5)
(89.5)
(59.9)
(59.9)

(720.9)
(720.9)

(499.7)
(499.7)
(20.3)
(20.3)
(84.7)
(84.7)
(85.0)
(85.0)
(55.7)
(55.7)

(745.4)
(745.4)

(1,731.8)
(1,731.8)

(1,868.4)
(1,868.4)

4,016.8
4,016.8

3,307.8
3,307.8

292.2
292.2
773.1
773.1
(11.5)
(11.5)
543.7
543.7
2,419.3
2,419.3

4,016.8
4,016.8

288.6
288.6
762.9
762.9
(17.6)
(17.6)
43.6
43.6
2,230.3
2,230.3

3,307.8
3,307.8

The financial statements of Taylor Wimpey plc (registered number: 296805) were approved by the Board of Directors and authorised for issue on  
The financial statements of Taylor Wimpey plc (registered number: 296805) were approved by the Board of Directors and authorised for issue on  
1 March 2021. They were signed on its behalf by:  
1 March 2021. They were signed on its behalf by:  

P Redfern  
P Redfern  
Director 
Director 

C Carney 
C Carney 
Director 
Director 

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Financial statements

Consolidated cash flow statement 
Consolidated cash flow statement 

for the year to 31 December 2020 
for the year to 31 December 2020 

Notes to the consolidated financial statements 

£ million 
£ million 

Profit on ordinary activities before finance costs 
Profit on ordinary activities before finance costs 
Adjustments for: 
Adjustments for: 

Depreciation and amortisation 
Depreciation and amortisation 
Pension contributions in excess of charge to the income statement 
Pension contributions in excess of charge to the income statement 
Share-based payment charge 
Share-based payment charge 
Increase/(decrease) in provisions excluding exceptional payments 
Increase/(decrease) in provisions excluding exceptional payments 

Operating cash flows before movements in working capital 
Operating cash flows before movements in working capital 
Increase in inventories 
Increase in inventories 
Increase in receivables 
Increase in receivables 
Decrease in payables 
Decrease in payables 

Cash (used in)/generated by operations 
Cash (used in)/generated by operations 
Payments related to exceptional charges 
Payments related to exceptional charges 
Income taxes paid 
Income taxes paid 
Interest paid 
Interest paid 

Net cash (used in)/from operating activities 
Net cash (used in)/from operating activities 

Investing activities 
Investing activities 
Interest received  
Interest received  
Dividends received from joint ventures 
Dividends received from joint ventures 
Purchase of property, plant and equipment 
Purchase of property, plant and equipment 
Purchase of software 
Purchase of software 
Amounts invested in joint ventures 
Amounts invested in joint ventures 

Net cash used in investing activities 
Net cash used in investing activities 

Financing activities 
Financing activities 
Lease capital repayments 
Lease capital repayments 
Proceeds from the issue of own shares 
Proceeds from the issue of own shares 
Cash received on exercise of share options 
Cash received on exercise of share options 
Proceeds from borrowings 
Proceeds from borrowings 
Dividends paid 
Dividends paid 

Net cash generated by/(used in) financing activities 
Net cash generated by/(used in) financing activities 

Net increase/(decrease) in cash and cash equivalents 
Net increase/(decrease) in cash and cash equivalents 
Cash and cash equivalents at beginning of year 
Cash and cash equivalents at beginning of year 
Effect of foreign exchange rate changes 
Effect of foreign exchange rate changes 

Cash and cash equivalents at end of year 
Cash and cash equivalents at end of year 

Note 
Note 

8 
8 

12 
12 
11 
11 

27 
27 

2020 
2020 

282.4
282.4

16.4
16.4
(33.4)
(33.4)
7.0
7.0
19.6
19.6

292.0
292.0
(362.2)
(362.2)
(19.5)
(19.5)
(75.3)
(75.3)

(165.0)
(165.0)
(17.7)
(17.7)
(107.7)
(107.7)
(10.8)
(10.8)

(301.2)
(301.2)

3.1
3.1
0.8
0.8
(3.1)
(3.1)
(4.9)
(4.9)
(19.8)
(19.8)

(23.9)
(23.9)

(8.0)
(8.0)
510.1
510.1
0.8
0.8
13.5
13.5
–
–

516.4
516.4

191.3
191.3
630.4
630.4
1.3
1.3

823.0
823.0

2019 
2019 

856.8
856.8

13.5
13.5
(60.6)
(60.6)
8.0
8.0
(6.2)
(6.2)

811.5
811.5
(21.7)
(21.7)
(12.7)
(12.7)
(74.9)
(74.9)

702.2
702.2
(36.8)
(36.8)
(149.0)
(149.0)
(6.4)
(6.4)

510.0
510.0

2.9
2.9
7.4
7.4
(7.2)
(7.2)
(5.4)
(5.4)
(6.3)
(6.3)

(8.6)
(8.6)

(8.4)
(8.4)
0.1
0.1
5.4
5.4
–
–
(599.7)
(599.7)

(602.6)
(602.6)

(101.2)
(101.2)
734.2
734.2
(2.6)
(2.6)

630.4
630.4

1. Significant accounting policies 

Basis of preparation 
The consolidated financial statements have been prepared on a going 
concern basis and under the historical cost convention, except as 
otherwise stated below. 

The principal accounting policies adopted, which have been applied 
consistently, except as otherwise stated, are set out below. 

Adoption of new and revised standards  
The Group has adopted and applied the following standards and 
amendments in the year, which are relevant to its operations, none of 
which had a material impact on the financial statements. 

–  IFRS 3 ‘Business Combinations’ (amendments) – definition of a business 

–  Amendments to References to the Conceptual Framework in 

IFRS Standards 

–  IAS 1 ‘Presentation of Financial Statements’ and IAS 8 ‘Accounting 

Policies, Changes in Accounting Estimates and Errors’  
(amendments) – definition of material 

–  IFRS 9, IAS 39 and IFRS 7 (amendments) – interest rate benchmark 

reform 

At the date of authorisation of these financial statements, the Group has 
not applied the following new or revised standards and interpretations that 
have been issued but are not yet effective: 

–  IFRS 3 ‘Business Combinations’ (amendments) – references to the 

Conceptual Framework 

–  IAS 16 ‘Property, Plant and Equipment’ (amendments) – proceeds 

before intended use 

–  IAS 37 ‘Provisions, Contingent Liabilities and Contingent Assets’ 

(amendments) – cost of fulfilling a contract 

–  Annual improvement in IFRS Standards 2018-2020 

–  IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16 (amendments) – interest 

rate benchmark reform – phase 2 

–  IAS 1 ‘Presentation of Financial Statements’ (amendments) – 

classification of liabilities as current or non-current 

The Directors do not expect that the adoption of the standards, 
amendments and interpretations listed above will have a material impact 
on the financial statements of the Group. 

Going concern 
During the year the Group took a number of mitigating actions, in response 
to the COVID-19 pandemic, to tightly manage working capital and liquidity, 
including pausing discretionary land spend and cancelling the 2019 final 
dividend and 2020 special dividend. The prudent step of fully drawing 
down the previously unutilised £550 million revolving credit facility was  
also taken, which was subsequently fully repaid in the year.  

In June 2020 the Group also completed a placing of shares that raised 
£510.1 million, net of fees, that was undertaken to allow the Group to 
pursue additional near term land acquisition opportunities. 

Group forecasts have been prepared that reflect both the actual 
experienced impact of the pandemic and estimates of future impact based 
on the current Group operational plan. The forecasts were subject to a 
range of sensitisation including severe but plausible scenarios together 
with the likely effectiveness of mitigating actions. 

The assessment considered sensitivity analysis on a number of realistically 
possible, but severe and prolonged, changes to principal assumptions 
through to the end of December 2025, in line with the viability assessment 
performed. In determining these, the Group included macro-economic and 

industry wide projections, taking into account the possible impact of Brexit 
as well as matters specific to the Group. To arrive at the sensitisation tests, 
the Group has drawn on experience gained managing the business 
through previous economic downturns and stress tested the business 
against a number of scenarios including: 

–  Volume – a decline in total volumes of 30% from pre-COVID-19 levels, 

followed by a gradual recovery 

–  Price – reduction to current selling prices by 10% 

In addition, the Group considered what additional reductions to volumes  
or sales prices would be required, before any further mitigating actions 
were taken, to cause a potential breach in the Group’s financial covenants. 
Having performed the analysis, the Directors consider the likelihood of 
such scenarios to be remote and that mitigating actions would be available 
should they be required. The mitigating actions considered included a 
reduction in land investment, a reduction in the level of production and 
work in progress held and optimising the overhead base to ensure it 
aligned with the scale of the operations through the cycle. 

The Group’s liquidity (defined as cash and undrawn committed facilities) 
was £1,373 million at 31 December 2020. The undrawn facilities and the 
majority of the drawn facilities have maturities more than one year after the 
current balance sheet date with €100 million due in June 2023, €15 million 
due in December 2021 and £550 million maturing in February 2025. This is 
sufficient to absorb the financial impact of each of the risks modelled in the 
stress and sensitivity analysis. 

Based on these forecasts, it is considered that there are sufficient 
resources available for the Group to conduct its business for at least the 
next 12 months. As such the consolidated financial statements have been 
prepared on a going concern basis. 

Basis of accounting 
The consolidated financial statements have been prepared in accordance 
with international accounting standards in conformity with the requirements 
of the Companies Act 2006 and International Financial Reporting 
Standards (IFRS Standards) adopted pursuant to Regulation (EC)  
No 1606/2002 as it applies in the European Union. 

Basis of consolidation 
The consolidated financial statements incorporate the financial 
statements of the Company and entities controlled by the Company (its 
subsidiaries) made up to 31 December each year. Control is achieved 
where the Company: 

–  has the power over the investee; 
–  is exposed, or has rights, to variable return from its involvement with  

the investee; and 

–  has the ability to use its power to affect its returns. 

On acquisition, the assets and liabilities and contingent liabilities of a 
subsidiary are measured at their fair value at the date of acquisition. 
Any excess of the cost of acquisition over the fair value of the identifiable 
net assets acquired is recognised as goodwill. Any deficiency of the cost  
of acquisition below the fair value of the identifiable net assets acquired  
(i.e. discount on acquisition) is credited to the income statement in the 
period of acquisition. The interest of non-controlling shareholders is stated 
at the non-controlling interest’s proportion of the fair value of the assets 
and liabilities recognised. Subsequently, all comprehensive income is 
attributed to the owners and the non-controlling interests, which may result 
in the non-controlling interest having a debit balance.  

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Financial statements

Notes to the consolidated financial statements continued 
Notes to the consolidated financial statements continued 

1. Significant accounting policies continued 
1. Significant accounting policies continued 

The results of subsidiaries acquired or disposed of during the year are 
The results of subsidiaries acquired or disposed of during the year are 
included in the consolidated income statement from the effective date  
included in the consolidated income statement from the effective date  
of acquisition or up to the effective date of disposal, as appropriate.  
of acquisition or up to the effective date of disposal, as appropriate.  
Where a subsidiary is disposed of which constituted a major line of 
Where a subsidiary is disposed of which constituted a major line of 
business, it is disclosed as a discontinued operation. Where necessary, 
business, it is disclosed as a discontinued operation. Where necessary, 
adjustments are made to the financial statements of subsidiaries to bring 
adjustments are made to the financial statements of subsidiaries to bring 
the accounting policies used into line with those used by the Group. 
the accounting policies used into line with those used by the Group. 
All intra-Group transactions, balances, income and expenses are 
All intra-Group transactions, balances, income and expenses are 
eliminated on consolidation. 
eliminated on consolidation. 

Joint ventures 
Joint ventures 
Undertakings are deemed to be a joint venture when the Group has joint 
Undertakings are deemed to be a joint venture when the Group has joint 
control of the rights and assets of the undertaking via either voting rights  
control of the rights and assets of the undertaking via either voting rights  
or a formal agreement which includes that unanimous consent is required 
or a formal agreement which includes that unanimous consent is required 
for strategic, financial and operating decisions. Joint ventures are 
for strategic, financial and operating decisions. Joint ventures are 
consolidated under the equity accounting method. On transfer of land 
consolidated under the equity accounting method. On transfer of land 
and/or work in progress to joint ventures, the Group recognises only  
and/or work in progress to joint ventures, the Group recognises only  
its share of any profits or losses. Joint operations arise where the Group 
its share of any profits or losses. Joint operations arise where the Group 
has joint control of an operation but has rights to only its own assets and 
has joint control of an operation but has rights to only its own assets and 
obligations related to the operation. These assets and obligations, and the 
obligations related to the operation. These assets and obligations, and the 
Group’s share of revenues and costs, are included in the Group’s results. 
Group’s share of revenues and costs, are included in the Group’s results. 

Joint ventures and joint operations are entered into to develop specific 
Joint ventures and joint operations are entered into to develop specific 
sites. Each arrangement is site or project specific and once the 
sites. Each arrangement is site or project specific and once the 
development or project is complete the arrangement is wound down.  
development or project is complete the arrangement is wound down.  

Segmental reporting 
Segmental reporting 
The Group operates in the United Kingdom and Spain. The United Kingdom 
The Group operates in the United Kingdom and Spain. The United Kingdom 
is split into five geographical operating segments, each managed by  
is split into five geographical operating segments, each managed by  
a Divisional Chair who sits on the Group Management Team. In addition, 
a Divisional Chair who sits on the Group Management Team. In addition, 
there are central operations covering the corporate functions and  
there are central operations covering the corporate functions and  
Strategic Land. 
Strategic Land. 

The Group aggregates the UK operations into a single reporting segment 
The Group aggregates the UK operations into a single reporting segment 
on the basis that they share similar economic characteristics. In addition 
on the basis that they share similar economic characteristics. In addition 
each division builds and delivers residential homes, uses consistent 
each division builds and delivers residential homes, uses consistent 
methods of construction, sells homes to both private customers and local 
methods of construction, sells homes to both private customers and local 
housing associations, follows a single UK sales process, is subject to the 
housing associations, follows a single UK sales process, is subject to the 
same macro-economic factors including mortgage availability and has the 
same macro-economic factors including mortgage availability and has the 
same cost of capital arising from the utilisation of central banking and debt 
same cost of capital arising from the utilisation of central banking and debt 
facilities The segmental disclosure has been updated in the year, see Note 
facilities The segmental disclosure has been updated in the year, see Note 
5 for further details. 
5 for further details. 

As a result, the Group has the following reporting segments: 
As a result, the Group has the following reporting segments: 

–  United Kingdom 
–  United Kingdom 
–  Spain 
–  Spain 

Revenue 
Revenue 
Revenue is recognised when the performance obligation associated with 
Revenue is recognised when the performance obligation associated with 
the sale is completed. The transaction price comprises the fair value of the 
the sale is completed. The transaction price comprises the fair value of the 
consideration received or receivable, net of value added tax, rebates and 
consideration received or receivable, net of value added tax, rebates and 
discounts and after eliminating sales within the Group. Revenue and profit 
discounts and after eliminating sales within the Group. Revenue and profit 
are recognised as follows: 
are recognised as follows: 

(a)  Housing and land sales  
(a)  Housing and land sales  
Revenue is recognised in the income statement when control is 
Revenue is recognised in the income statement when control is 
transferred to the customer. This is deemed to be when title of the 
transferred to the customer. This is deemed to be when title of the 
property passes to the customer on legal completion and the 
property passes to the customer on legal completion and the 
performance obligation associated with the sale is completed.  
performance obligation associated with the sale is completed.  

Revenue in respect of the sale of residential properties, whether under 
Revenue in respect of the sale of residential properties, whether under 
the Government’s Help to Buy scheme or not, is recognised at the fair 
the Government’s Help to Buy scheme or not, is recognised at the fair 
value of the consideration received or receivable on legal completion. 
value of the consideration received or receivable on legal completion. 

(b)  Long term contracts 
(b)  Long term contracts 
Revenue arising on contracts which give the customer control over 
Revenue arising on contracts which give the customer control over 
properties as they are constructed, and for which the Group has a right 
properties as they are constructed, and for which the Group has a right 
to payments for work performed, is recognised over time. Revenue and 
to payments for work performed, is recognised over time. Revenue and 
costs are recognised over time with reference to the stage of completion 
costs are recognised over time with reference to the stage of completion 
of the contract activity at the balance sheet date where the outcome of a 
of the contract activity at the balance sheet date where the outcome of a 
long term contract can be estimated reliably. This is normally measured 
long term contract can be estimated reliably. This is normally measured 
by surveys of work performed to date. Variations in contract work, 
by surveys of work performed to date. Variations in contract work, 
claims and incentive payments are included to the extent that it is 
claims and incentive payments are included to the extent that it is 
probable that they will result in revenue and they are capable of being 
probable that they will result in revenue and they are capable of being 
reliably measured. When land is transferred at the start of a long term 
reliably measured. When land is transferred at the start of a long term 
contract, revenue is not recognised until control has been transferred  
contract, revenue is not recognised until control has been transferred  
to the customer which includes legal title being passed to them. 
to the customer which includes legal title being passed to them. 

Where the outcome of a long term contract cannot be estimated  
Where the outcome of a long term contract cannot be estimated  
reliably, contract revenue where recoverability is probable is recognised 
reliably, contract revenue where recoverability is probable is recognised 
to the extent of contract costs incurred. The costs associated with 
to the extent of contract costs incurred. The costs associated with 
fulfilling a contract are recognised as expenses in the period in which 
fulfilling a contract are recognised as expenses in the period in which 
they are incurred. When it is probable that total contract costs will 
they are incurred. When it is probable that total contract costs will 
exceed total contract revenue, the expected loss is recognised as  
exceed total contract revenue, the expected loss is recognised as  
an expense immediately. 
an expense immediately. 

(c)  Part exchange 
(c)  Part exchange 
In certain instances, property may be accepted in part consideration  
In certain instances, property may be accepted in part consideration  
for a sale of a residential property. The fair value is established by 
for a sale of a residential property. The fair value is established by 
independent surveyors, reduced for costs to sell. Net proceeds 
independent surveyors, reduced for costs to sell. Net proceeds 
generated from the subsequent sale of part exchange properties are 
generated from the subsequent sale of part exchange properties are 
recorded as a reduction to net operating expenses. The original sale  
recorded as a reduction to net operating expenses. The original sale  
is recorded in the normal way, with the fair value of the exchanged 
is recorded in the normal way, with the fair value of the exchanged 
property replacing cash receipts. 
property replacing cash receipts. 

(d)  Cash incentives 
(d)  Cash incentives 
The transaction price may include cash incentives. These are considered 
The transaction price may include cash incentives. These are considered 
to be a discount from the purchase price offered to the acquirer and  
to be a discount from the purchase price offered to the acquirer and  
are therefore accounted for as a reduction to revenue. 
are therefore accounted for as a reduction to revenue. 

Cost of sales 
Cost of sales 
The Group determines the value of inventory charged to cost of sales 
The Group determines the value of inventory charged to cost of sales 
based on the total budgeted cost of developing a site. Once the total 
based on the total budgeted cost of developing a site. Once the total 
expected costs of development are established, they are allocated to 
expected costs of development are established, they are allocated to 
individual plots to achieve a standard build cost per plot. 
individual plots to achieve a standard build cost per plot. 

To the extent that additional costs or savings are identified as the site 
To the extent that additional costs or savings are identified as the site 
progresses, these are recognised over the remaining plots unless they  
progresses, these are recognised over the remaining plots unless they  
are specific to a particular plot, in which case they are recognised in the 
are specific to a particular plot, in which case they are recognised in the 
income statement at the point of sale. 
income statement at the point of sale. 

Positive contribution 
Positive contribution 
The positive contribution presented on the face of the income statement 
The positive contribution presented on the face of the income statement 
represents the net amount of previous impairments allocated to inventory 
represents the net amount of previous impairments allocated to inventory 
on a plot that has subsequently resulted in a gross profit on completion. 
on a plot that has subsequently resulted in a gross profit on completion. 
This is due to the combination of selling prices and costs, or product mix 
This is due to the combination of selling prices and costs, or product mix 
improvements exceeding market assumptions in the previous net 
improvements exceeding market assumptions in the previous net 
realisable value (NRV) exercise. These amounts are stated before the 
realisable value (NRV) exercise. These amounts are stated before the 
allocation of overheads, which are excluded from the Group’s NRV 
allocation of overheads, which are excluded from the Group’s NRV 
exercise. 
exercise. 

Exceptional items 
Exceptional items 
Exceptional items are defined as items of income or expenditure which,  
Exceptional items are defined as items of income or expenditure which,  
in the opinion of the Directors, are material or unusual in nature or of such 
in the opinion of the Directors, are material or unusual in nature or of such 
significance that they require separate disclosure on the face of the income 
significance that they require separate disclosure on the face of the income 
statement in accordance with IAS 1 ‘Presentation of Financial Statements’. 
statement in accordance with IAS 1 ‘Presentation of Financial Statements’. 
Should these items be reversed, disclosure of this would also be as 
Should these items be reversed, disclosure of this would also be as 
exceptional items.  
exceptional items.  

1. Significant accounting policies continued 

Finance income 
Interest income on bank deposits is recognised on an accruals basis.  
Also included in interest receivable are interest and interest-related 
payments the Group receives on other receivables.  

Finance costs 
Borrowing costs are recognised on an accruals basis and are payable  
on the Group’s borrowings and lease liabilities. Also included are the 
amortisation of fees associated with the arrangement of the financing.  

Finance charges, including premiums payable on settlement or 
redemption, and direct issue costs, are accounted for on an accruals basis 
in the income statement using the effective interest method and are added 
to the carrying amount of the instrument to the extent that they are not 
settled in the period in which they arise. 

Capitalised finance costs are held in other receivables and amortised over 
the period of the facility. 

Foreign currencies 
The individual financial statements of each Group company are presented 
in the currency of the primary economic environment in which it operates 
(its functional currency). Transactions in currencies other than the 
functional currency are recorded at the rates of exchange prevailing on the 
dates of the transactions. At each balance sheet date, monetary assets 
and liabilities that are denominated in foreign currencies other than the 
functional currency are retranslated at the rates prevailing at the balance 
sheet date.  

Non-monetary assets and liabilities carried at fair value that are 
denominated in foreign currencies are translated at the rates prevailing at 
the date when the fair value was determined. Gains and losses arising on 
retranslation are included in the net profit or loss for the period. 

On consolidation, the assets and liabilities of the Group’s overseas 
operation are translated at exchange rates prevailing at the balance sheet 
date. Income and expense items are translated at an appropriate average 
rate for the year. Exchange differences arising are recognised within other 
comprehensive income and transferred to the Group’s translation reserve. 
Such translation differences are recognised as income or expenses in the 
income statement in the period in which the operation is disposed of. 

The Group uses foreign currency borrowings to hedge its net investment 
exposure to certain overseas subsidiaries. 

Leases 

The Group as a lessee 
The Group assesses at inception whether a contract is, or contains,  
a lease. A lease exists if the contract conveys the right to control the use  
of an identified asset for a period of time in exchange for consideration.  
The Group assessment includes whether: 

–  the contract involves the use of an identified asset; 
–  the Group has the right to obtain substantially all of the economic 

benefits from the use of the asset throughout the contract period; and 

–  the Group has the right to direct the use of the asset. 

At the commencement of a lease, the Group recognises a right-of-use 
asset along with a corresponding lease liability. 

The lease liability is initially measured at the present value of the remaining 
lease payments, discounted using the Group’s incremental borrowing rate. 
The lease term comprises the non-cancellable period of the contract, 
together with periods covered by an option to extend the lease where the 
Group is reasonably certain to exercise that option based on operational 
needs and contractual terms. Subsequently, the lease liability is measured 

at amortised cost by increasing the carrying amount to reflect interest on 
the lease liability and reducing it by the lease payments made. The lease 
liability is remeasured when the Group changes its assessment of whether 
it will exercise an extension or termination option. 

Right-of-use assets are initially measured at cost, comprising the initial 
measurement of the lease liability adjusted for any lease payments made at 
or before the commencement date, estimated asset retirement obligations, 
lease incentives received and initial direct costs. Subsequently, right-of-use 
assets are measured at cost, less any accumulated depreciation and any 
accumulated impairment losses, and are adjusted for certain 
remeasurements of the lease liability. Depreciation is calculated on a 
straight-line basis over the length of the lease.  

The Group has elected to apply exemptions for short term leases and 
leases for which the underlying asset is of low value. For these leases, 
payments are charged to the income statement on a straight-line basis 
over the term of the relevant lease. 

Right-of-use assets are presented within non-current assets on the face of 
the balance sheet, and lease liabilities are shown separately on the balance 
sheet in current liabilities and non-current liabilities depending on the length 
of the lease term. 

Intangible assets 

Brands 
Internally generated brands are not capitalised. Acquired brands are 
capitalised. Brands are stated at cost, less accumulated amortisation and 
any accumulated impairment losses. Brands are amortised over their 
estimated useful life on a straight-line basis. 

Software 
Costs that are directly associated with the acquisition or production of 
identifiable and unique software controlled by the Group, and that generate 
economic benefits beyond one year, are recognised as intangible assets. 
Software development costs recognised as assets are amortised on a 
straight-line basis over three to five years from the time of implementation 
and are stated at cost less accumulated amortisation and any 
accumulated impairment losses. 

Property, plant and equipment 
Land and buildings held for use in the production or supply of goods or 
services, or for administrative purposes, are stated in the balance sheet  
at cost less accumulated depreciation and any accumulated impairment 
losses. Freehold land is not depreciated. Buildings are depreciated over 
50 years. 

Plant and equipment is stated at cost less depreciation.  
Depreciation is charged to expense the cost or valuation of assets  
over their estimated useful lives. Other assets are depreciated using the 
straight-line method, on the following bases: 

–  Plant and equipment: 20-33% per annum 
–  Leasehold improvements: over the term of the lease 

The gain or loss arising on the disposal or retirement of an asset is 
determined as the difference between the sale proceeds, less any selling 
expenses, and the carrying amount of the asset. This difference is 
recognised in the income statement. 

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Financial statements

Notes to the consolidated financial statements continued 
Notes to the consolidated financial statements continued 

1. Significant accounting policies continued 
1. Significant accounting policies continued 

Impairment of tangible and intangible assets  
Impairment of tangible and intangible assets  
At each balance sheet date, the Group reviews the carrying amounts  
At each balance sheet date, the Group reviews the carrying amounts  
of its tangible and intangible assets to determine whether there is any 
of its tangible and intangible assets to determine whether there is any 
indication that those assets have suffered an impairment loss. If any such 
indication that those assets have suffered an impairment loss. If any such 
indication exists, the recoverable amount of the asset is estimated to 
indication exists, the recoverable amount of the asset is estimated to 
determine the extent of the impairment loss (if any). Where the asset does 
determine the extent of the impairment loss (if any). Where the asset does 
not generate cash flows that are independent from other assets, the Group 
not generate cash flows that are independent from other assets, the Group 
estimates the recoverable amount of the cash-generating unit to which  
estimates the recoverable amount of the cash-generating unit to which  
the asset belongs. 
the asset belongs. 

The recoverable amount is the higher of fair value less costs to sell and 
The recoverable amount is the higher of fair value less costs to sell and 
value in use. In assessing value in use, the estimated future cash flows are 
value in use. In assessing value in use, the estimated future cash flows are 
discounted to their present value, using a pre-tax discount rate that reflects 
discounted to their present value, using a pre-tax discount rate that reflects 
current market assessments and the risks specific to the asset. 
current market assessments and the risks specific to the asset. 

If the recoverable amount of an asset or cash-generating unit is estimated 
If the recoverable amount of an asset or cash-generating unit is estimated 
to be less than its carrying amount, the carrying amount of the asset or 
to be less than its carrying amount, the carrying amount of the asset or 
cash-generating unit is reduced to its recoverable amount. An impairment 
cash-generating unit is reduced to its recoverable amount. An impairment 
loss is recognised as an expense immediately in the income statement. 
loss is recognised as an expense immediately in the income statement. 

Where an impairment loss subsequently reverses, due to a change in 
Where an impairment loss subsequently reverses, due to a change in 
circumstances or in the estimates used to determine the asset’s 
circumstances or in the estimates used to determine the asset’s 
recoverable amount, the carrying amount of the asset or cash-generating 
recoverable amount, the carrying amount of the asset or cash-generating 
unit is increased to the revised estimate of its recoverable amount, so long 
unit is increased to the revised estimate of its recoverable amount, so long 
as it does not exceed the original carrying value prior to the impairment 
as it does not exceed the original carrying value prior to the impairment 
being recognised. A reversal of an impairment loss is recognised as 
being recognised. A reversal of an impairment loss is recognised as 
income immediately in the income statement. 
income immediately in the income statement. 

Financial instruments 
Financial instruments 

Financial assets 
Financial assets 
Financial assets are initially recognised at fair value and subsequently 
Financial assets are initially recognised at fair value and subsequently 
classified into one of the following measurement categories: 
classified into one of the following measurement categories: 

–  Measured at amortised cost 
–  Measured at amortised cost 
–  Measured at fair value through profit or loss (FVTPL) 
–  Measured at fair value through profit or loss (FVTPL) 
–  Measured at fair value through other comprehensive income (FVOCI) 
–  Measured at fair value through other comprehensive income (FVOCI) 

The classification of financial assets depends on the Group’s business 
The classification of financial assets depends on the Group’s business 
model for managing the asset and the contractual terms of the cash flows. 
model for managing the asset and the contractual terms of the cash flows. 
Assets that are held for the collection of contractual cash flows that 
Assets that are held for the collection of contractual cash flows that 
represent solely payments of principal and interest are measured at 
represent solely payments of principal and interest are measured at 
amortised cost, with any interest income recognised in the income 
amortised cost, with any interest income recognised in the income 
statement using the effective interest rate method.  
statement using the effective interest rate method.  

Financial assets that do not meet the criteria to be measured at amortised 
Financial assets that do not meet the criteria to be measured at amortised 
cost are classified by the Group as measured at FVTPL. Fair value gains 
cost are classified by the Group as measured at FVTPL. Fair value gains 
and losses on financial assets measured at FVTPL are recognised in  
and losses on financial assets measured at FVTPL are recognised in  
the income statement and presented within net operating expenses.  
the income statement and presented within net operating expenses.  

The Group currently has no financial assets measured at FVOCI. 
The Group currently has no financial assets measured at FVOCI. 

Trade and other receivables 
Trade and other receivables 
Trade and other receivables are measured at amortised cost, less any 
Trade and other receivables are measured at amortised cost, less any 
loss allowance. 
loss allowance. 

Shared equity loans 
Shared equity loans 
Shared equity loans were provided to certain customers to facilitate a 
Shared equity loans were provided to certain customers to facilitate a 
house purchase. The contractual cash flows on shared equity loans are 
house purchase. The contractual cash flows on shared equity loans are 
linked to a national house price index. Under IFRS 9, financial assets with 
linked to a national house price index. Under IFRS 9, financial assets with 
embedded derivatives are considered in their entirety when determining 
embedded derivatives are considered in their entirety when determining 
whether their cash flows are solely payment of principal and interest. 
whether their cash flows are solely payment of principal and interest. 
Accordingly, shared equity loans are classified as FVTPL with fair value 
Accordingly, shared equity loans are classified as FVTPL with fair value 
gains and losses arising on the remeasurement of the loan presented in 
gains and losses arising on the remeasurement of the loan presented in 
the income statement within net operating expenses.  
the income statement within net operating expenses.  

Cash and cash equivalents 
Cash and cash equivalents 
Cash and cash equivalents comprise cash held by the Group and short 
Cash and cash equivalents comprise cash held by the Group and short 
term bank deposits with an original maturity of three months or less from 
term bank deposits with an original maturity of three months or less from 
inception and are subject to insignificant risk of changes in value. 
inception and are subject to insignificant risk of changes in value. 

Financial liabilities 
Financial liabilities 
Financial liabilities are initially recognised at fair value and subsequently 
Financial liabilities are initially recognised at fair value and subsequently 
classified into one of the following measurement categories: 
classified into one of the following measurement categories: 

–  Measured at amortised cost 
–  Measured at amortised cost 
–  Measured at fair value through profit or loss (FVTPL) 
–  Measured at fair value through profit or loss (FVTPL) 

Non-derivative financial liabilities are measured at FVTPL when they are 
Non-derivative financial liabilities are measured at FVTPL when they are 
considered held for trading or designated as such on initial recognition. 
considered held for trading or designated as such on initial recognition. 
The Group has no non-derivative financial liabilities measured at FVTPL. 
The Group has no non-derivative financial liabilities measured at FVTPL. 

Borrowings 
Borrowings 
Borrowings are initially recognised at fair value, net of transaction costs 
Borrowings are initially recognised at fair value, net of transaction costs 
incurred and subsequently measured at amortised cost.  
incurred and subsequently measured at amortised cost.  

Trade and other payables 
Trade and other payables 
Trade and other payables are measured at amortised cost. When the 
Trade and other payables are measured at amortised cost. When the 
acquisition of land has deferred payment terms a land creditor is 
acquisition of land has deferred payment terms a land creditor is 
recognised. Payables are discounted to present value when repayment is 
recognised. Payables are discounted to present value when repayment is 
due more than one year after initial recognition or the impact is material. 
due more than one year after initial recognition or the impact is material. 

Customer deposits 
Customer deposits 
Customer deposits, measured at amortised cost, are recorded as a liability 
Customer deposits, measured at amortised cost, are recorded as a liability 
on receipt and released to the income statement as revenue upon legal 
on receipt and released to the income statement as revenue upon legal 
completion. 
completion. 

Equity instruments 
Equity instruments 
An equity instrument is any contract that evidences a residual interest  
An equity instrument is any contract that evidences a residual interest  
in the assets of the Group after deducting all of its liabilities. Equity 
in the assets of the Group after deducting all of its liabilities. Equity 
instruments issued by the Parent Company are recorded as the proceeds 
instruments issued by the Parent Company are recorded as the proceeds 
are received, net of direct issue costs. 
are received, net of direct issue costs. 

Derivative financial instruments and hedge accounting  
Derivative financial instruments and hedge accounting  
The Group uses foreign currency borrowings and derivatives to hedge its 
The Group uses foreign currency borrowings and derivatives to hedge its 
net investment exposure to movements in exchange rates on translation of 
net investment exposure to movements in exchange rates on translation of 
certain individual financial statements denominated in foreign currencies 
certain individual financial statements denominated in foreign currencies 
other than Sterling which is the functional currency of the Parent Company. 
other than Sterling which is the functional currency of the Parent Company. 

Derivative financial instruments are measured at fair value. Changes in the 
Derivative financial instruments are measured at fair value. Changes in the 
fair value of derivative financial instruments that are designated and 
fair value of derivative financial instruments that are designated and 
effective as hedges of net investments in foreign operations are recognised 
effective as hedges of net investments in foreign operations are recognised 
directly in other comprehensive income and the ineffective portion, if any,  
directly in other comprehensive income and the ineffective portion, if any,  
is recognised immediately in the income statement.  
is recognised immediately in the income statement.  

For an effective hedge of an exposure to changes in fair value, the hedged 
For an effective hedge of an exposure to changes in fair value, the hedged 
item is adjusted for changes in fair value attributable to the risk being 
item is adjusted for changes in fair value attributable to the risk being 
hedged with the corresponding entry in the consolidated income 
hedged with the corresponding entry in the consolidated income 
statement. Gains or losses from remeasuring the derivative, or for  
statement. Gains or losses from remeasuring the derivative, or for  
non-derivatives the foreign currency component of its carrying amount,  
non-derivatives the foreign currency component of its carrying amount,  
are also recognised in the income statement. 
are also recognised in the income statement. 

Changes in the fair value of derivative financial instruments that do not 
Changes in the fair value of derivative financial instruments that do not 
qualify for hedge accounting are recognised in the income statement as 
qualify for hedge accounting are recognised in the income statement as 
they arise. 
they arise. 

Hedge accounting is discontinued if the hedged item is sold or no longer 
Hedge accounting is discontinued if the hedged item is sold or no longer 
qualifies for hedge accounting at which point any cumulative gain or loss 
qualifies for hedge accounting at which point any cumulative gain or loss 
on the hedging instrument accumulated in other comprehensive income is 
on the hedging instrument accumulated in other comprehensive income is 
transferred to the income statement for the period. 
transferred to the income statement for the period. 

The carrying amount of deferred tax assets is reviewed at each balance 
sheet date and reduced to the extent that it is no longer probable that 
sufficient taxable profits will be available to allow all or part of the asset  
to be recovered. Deferred tax is charged or credited to the income 
statement, except when it relates to items charged or credited directly to 
other comprehensive income or equity, in which case the deferred tax is 
also dealt with in other comprehensive income or equity.  

Share-based payments 
The Group issues equity-settled share-based payments to certain 
employees. Equity-settled share-based payments are measured at fair 
value at the date of grant. The fair value is expensed on a straight-line 
basis over the vesting period, based on the Group’s estimate of shares 
that will vest after adjusting for the effect of non-market vesting conditions. 

Employee benefits 
For defined benefit plans a finance charge is determined on the net defined 
benefit pension liability. The operating and financing costs of such plans 
are recognised separately in the income statement; service costs are 
spread systematically over the service period of employees, past service 
costs are recognised as an expense at the earlier of when the plan is 
amended or curtailment occurs, at the same time as which the entity will 
recognise related restructuring costs or termination benefits. Certain liability 
management costs and financing costs are recognised in the periods in 
which they arise. Actuarial gains and losses are recognised immediately  
in the statement of comprehensive income. 

The retirement benefit obligation recognised in the consolidated statement 
of financial position represents either the net deficit position of the scheme 
or, should the scheme be in an IAS 19 accounting surplus, the IFRIC 14 
liability equal to the present value of future committed cash contributions. 

Payments to defined contribution schemes are charged as an expense as 
they fall due. 

2. Critical accounting judgements and key sources of estimation 
uncertainty 

Preparation of the financial statements requires management to make 
significant judgements and estimates. Management have considered 
whether there are any such sources of estimation or accounting 
judgements in forming the financial statements and highlight the following 
areas. In identifying these areas, management have considered the size  
of the associated balance and the potential likelihood of changes due to 
macro-economic factors. 

Critical accounting judgements 

Management have not made any individual critical accounting judgements 
that are material to the Group. 

1. Significant accounting policies continued  

Provisions 
Provisions are recognised when the Group has a present legal or 
constructive obligation as a result of a past event, and it is probable  
that the Group will be required to settle that obligation. Provisions are 
measured at the Directors’ best estimate of the expenditure required  
to settle the obligation at the balance sheet date and are discounted  
to present value where the effect is material. 

Inventories 
Inventories are initially stated at cost and held at the lower of this initial 
amount and net realisable value. Costs comprise direct materials and, 
where applicable, direct labour and those overheads that have been 
incurred in bringing the inventories to their present location and condition. 
Net realisable value represents the estimated selling price less all estimated 
costs of completion and costs to be incurred in marketing, selling and 
distribution. Land is recognised in inventory when the significant risks and 
rewards of ownership have been transferred to the Group. 

Non-refundable land option payments are initially recognised in inventory. 
They are reviewed regularly and written off to the income statement when 
it is probable that the option will not be exercised. 

Taxation 
The tax charge represents the sum of the tax currently payable and 
deferred tax. 

Current tax  
The tax currently payable is based on taxable profit for the year. Taxable 
profit differs from profit before tax as reported in the income statement 
because it excludes items of income or expense that are taxable or 
deductible in other years, and it further excludes items that are never 
taxable or deductible. The Group’s liability for current tax is calculated 
using tax rates that have been enacted or substantively enacted at the 
balance sheet date. 

Deferred tax  
Deferred tax is the tax expected to be payable or recoverable on 
differences between the carrying amounts of assets and liabilities in 
the financial statements and the corresponding tax bases used in the 
computation of taxable profit. Deferred tax liabilities are generally 
recognised for all taxable temporary differences and deferred tax assets 
are recognised to the extent that it is probable that taxable profits will be 
available against which deductible temporary differences can be utilised. 

Such assets and liabilities are not recognised if the temporary difference 
arises from goodwill or from the initial recognition (other than in a business 
combination) of other assets and liabilities in a transaction that affects 
neither the taxable profit nor the accounting profit. 

Deferred tax liabilities are also recognised for taxable temporary differences 
arising on investments in subsidiaries and interests in joint ventures, except 
where the Group is able to control the reversal of the temporary difference 
and it is probable that the temporary difference will not reverse in the 
foreseeable future. 

Deferred tax is measured on a non-discounted basis using the tax rates 
and laws that have been enacted or substantively enacted by the balance 
sheet date.  

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Financial statements

Notes to the consolidated financial statements continued 
Notes to the consolidated financial statements continued 

3. General information 
3. General information 

Taylor Wimpey plc is a company incorporated in the United Kingdom 
Taylor Wimpey plc is a company incorporated in the United Kingdom 
under the Companies Act and is registered in England and Wales. 
under the Companies Act and is registered in England and Wales. 
The Company’s registered office is Taylor Wimpey plc, Gate House, 
The Company’s registered office is Taylor Wimpey plc, Gate House, 
Turnpike Road, High Wycombe, HP12 3NR. The nature of the Group’s 
Turnpike Road, High Wycombe, HP12 3NR. The nature of the Group’s 
operations and its principal activities are set out in the Strategic Report 
operations and its principal activities are set out in the Strategic Report 
on pages 1 to 59. 
on pages 1 to 59. 

These financial statements are presented in pounds Sterling as 
These financial statements are presented in pounds Sterling as 
the currency of the primary economic environment in which the 
the currency of the primary economic environment in which the 
Group operates. 
Group operates. 

2. Critical accounting judgements and key sources of estimation 
2. Critical accounting judgements and key sources of estimation 
uncertainty continued 
uncertainty continued 

Key sources of estimation uncertainty 
Key sources of estimation uncertainty 

Key sources of estimation uncertainty are those which present a significant 
Key sources of estimation uncertainty are those which present a significant 
risk of potential material misstatement to carrying amounts of assets or 
risk of potential material misstatement to carrying amounts of assets or 
liabilities within the next financial year.  
liabilities within the next financial year.  

Employee benefits 
Employee benefits 

The value of the defined benefit plan liabilities is determined by using various 
The value of the defined benefit plan liabilities is determined by using various 
assumptions, including discount rate, future rates of inflation, growth, yields, 
assumptions, including discount rate, future rates of inflation, growth, yields, 
returns on investments and mortality rates. As actual changes in these 
returns on investments and mortality rates. As actual changes in these 
values may differ from those assumed, this is a key source of estimation 
values may differ from those assumed, this is a key source of estimation 
uncertainty within the financial statements. Changes in these assumptions 
uncertainty within the financial statements. Changes in these assumptions 
over time and differences to the actual outcome will be reflected in the 
over time and differences to the actual outcome will be reflected in the 
statement of comprehensive income. Note 21 details the main assumptions 
statement of comprehensive income. Note 21 details the main assumptions 
in accounting for the Group’s defined benefit pension scheme, along with 
in accounting for the Group’s defined benefit pension scheme, along with 
sensitivities of the liabilities to changes in these assumptions.  
sensitivities of the liabilities to changes in these assumptions.  

Other sources of estimation uncertainty 
Other sources of estimation uncertainty 

Provision for leasehold  
Provision for leasehold  
The value of this provision has been established using information  
The value of this provision has been established using information  
available to management at 31 December 2020, together with a range  
available to management at 31 December 2020, together with a range  
of assumptions including the number of units which have been sold by  
of assumptions including the number of units which have been sold by  
the original Taylor Wimpey customer and as such are not eligible for the 
the original Taylor Wimpey customer and as such are not eligible for the 
scheme, and the final deed of variation valuations for those freeholders  
scheme, and the final deed of variation valuations for those freeholders  
with whom the Group has not yet agreed a settlement. The value of the 
with whom the Group has not yet agreed a settlement. The value of the 
assumptions applied by management directly impacts the final provision 
assumptions applied by management directly impacts the final provision 
recognised. These outcomes are not known with certainty as at 
recognised. These outcomes are not known with certainty as at 
31 December 2020 but represent management’s best estimate. It is not 
31 December 2020 but represent management’s best estimate. It is not 
anticipated that any reasonable changes would lead to a material 
anticipated that any reasonable changes would lead to a material 
adjustment in the value of the provision held. See Note 22 for further 
adjustment in the value of the provision held. See Note 22 for further 
details on the provision.  
details on the provision.  

Aluminium Composite Materials (ACM) provision 
Aluminium Composite Materials (ACM) provision 
This provision was established to provide for the cost of replacing ACM 
This provision was established to provide for the cost of replacing ACM 
cladding on a small number of legacy developments. The Group has 
cladding on a small number of legacy developments. The Group has 
estimated the cost of replacement based on engagement with contractors 
estimated the cost of replacement based on engagement with contractors 
and, where applicable, the management companies of the affected 
and, where applicable, the management companies of the affected 
developments. Determining the total cost of replacing cladding across  
developments. Determining the total cost of replacing cladding across  
a number of different buildings contains inherent estimation uncertainty,  
a number of different buildings contains inherent estimation uncertainty,  
it is not anticipated that any reasonable changes would lead to a material 
it is not anticipated that any reasonable changes would lead to a material 
adjustment in the value of the provision for these developments. See Note 
adjustment in the value of the provision for these developments. See Note 
22 for further details on the provision. The scope of works may also be 
22 for further details on the provision. The scope of works may also be 
impacted by future government guidance or regulations (see Note 33  
impacted by future government guidance or regulations (see Note 33  
for details of a post balance sheet event). 
for details of a post balance sheet event). 

Cost allocation 
Cost allocation 
In order to determine the profit that the Group is able to recognise on its 
In order to determine the profit that the Group is able to recognise on its 
developments in a specific period, the Group has to allocate site-wide 
developments in a specific period, the Group has to allocate site-wide 
development costs between units built in the current year and in future 
development costs between units built in the current year and in future 
years. It also has to estimate costs to complete on such developments, 
years. It also has to estimate costs to complete on such developments, 
and make estimates relating to future sales price margins on those 
and make estimates relating to future sales price margins on those 
developments and units. In making these assessments, there is a degree 
developments and units. In making these assessments, there is a degree 
of inherent uncertainty. The Group has developed internal controls to 
of inherent uncertainty. The Group has developed internal controls to 
assess and review carrying values and the appropriateness of 
assess and review carrying values and the appropriateness of 
estimates made.  
estimates made.  

4. Revenue 

An analysis of the Group’s continuing revenue is as follows: 
£ million  

Private sales 
Partnership housing 
Land & other 

2020 

2019 

2,507.9
269.3
13.0

2,790.2

3,798.3
490.6
52.4

4,341.3

Other revenue includes income from the sale of commercial properties developed as part of larger residential developments. The Group’s revenue 
includes revenue from construction contracts that are recognised over time by reference to the stage of completion of the contract with the customer.  
All other revenue is recognised at a point in time once control of the property is transferred to the customer.  

£ million  

Recognised at a point in time 
Recognised over time 

2020 

2019 

2,573.7
216.5

2,790.2

4,013.7
327.6

4,341.3

At 31 December 2020, the aggregate amount of the transaction price allocated to unsatisfied performance obligations on construction contracts was 
£572.3 million (2019: £692.7 million), of which approximately 46% is expected to be recognised as revenue during 2021. 

5. Operating segments 

The Group operates in two countries, the United Kingdom and Spain. 

The United Kingdom is split into five geographical operating segments, each managed by a Divisional Chair who sits on the Group Management Team; 
there are also central operations covering the corporate functions and Strategic Land. As part of a 2020 review of operating efficiencies the Group split  
its three UK divisions into five and as a result re-assessed its reporting segments in accordance with IFRS 8. It was determined that all the UK operating 
segments share similar economic characteristics. In making this assessment the Group has considered the key metrics that are used to monitor the 
performance of the segments; these have been considered over a long term period and have included historic and forecast results. The metrics focus on 
profitability, return on capital and other asset related measures. In addition each division builds and delivers residential homes, uses consistent methods  
of construction, sells homes to both private customers and local housing associations, follows a single UK sales process, is subject to the same macro-
economic factors including mortgage availability and has the same cost of capital arising from the utilisation of central banking and debt facilities. As a 
result, the disclosure for the current year has been updated to reflect the two reportable segments of the UK and Spain (2019: five reportable segments) 
and the comparative period has been shown on the same basis. 

The accounting policies of the reportable segments are the same as the Group’s accounting policies described in Note 1.  

Segment information about these businesses is presented below: 

£ million 

Revenue 
External sales 
Result 
Profit before joint ventures, finance costs and exceptional items 
Share of results of joint ventures 

Operating profit (Note 32) 
Exceptional items (Note 6) 

Profit before finance costs 
Net finance costs 

Profit before taxation 
Taxation charge 

Profit for the year 

2020 

2019 

UK 

Spain 

Total 

UK 

Spain 

Total 

2,726.9

63.3  2,790.2 4,220.9

120.4

4,341.3

276.6
7.9

284.5
(10.0)

274.5

15.8 
– 

15.8 
– 

15.8 

810.4
8.0

818.4
14.3

832.7

32.1
–

32.1
–

32.1

292.4
7.9

300.3
(10.0)

290.3
(25.9)

264.4
(47.4)

217.0

842.5
8.0

850.5
14.3

864.8
(28.9)

835.9
(162.0)

673.9

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Financial statements

Notes to the consolidated financial statements continued 
Notes to the consolidated financial statements continued 

5. Operating segments continued 
5. Operating segments continued 

£ million 
£ million 

Assets and liabilities 
Assets and liabilities 
Segment operating assets 
Segment operating assets 
Joint ventures 
Joint ventures 
Segment operating liabilities 
Segment operating liabilities 

Net operating assets 
Net operating assets 
Net current taxation 
Net current taxation 
Net deferred taxation (Note 14) 
Net deferred taxation (Note 14) 
Net cash (Note 27) 
Net cash (Note 27) 

Net assets 
Net assets 

£ million 
£ million 

Other information 
Other information 
Property, plant and equipment additions 
Property, plant and equipment additions 
Right-of-use asset additions 
Right-of-use asset additions 
Software additions 
Software additions 
Property, plant and equipment depreciation 
Property, plant and equipment depreciation 
Right-of-use asset depreciation 
Right-of-use asset depreciation 
Amortisation of intangible assets 
Amortisation of intangible assets 

2020 
2020 

2019 
2019 

UK 
UK 

Spain 
Spain 

Total 
Total 

UK 
UK 

Spain 
Spain 

Total 
Total 

4,635.1
4,635.1
82.2
82.2
(1,564.0)
(1,564.0)

174.6  4,809.7  4,299.0
174.6  4,809.7  4,299.0
55.3
55.3
82.2 
82.2 
(63.1)  (1,627.1)  (1,632.2)
(63.1)  (1,627.1)  (1,632.2)

– 
– 

3,153.3
3,153.3

111.5  3,264.8  2,722.1
111.5  3,264.8  2,722.1

161.7
161.7
–
–
(83.6)
(83.6)

78.1
78.1

(1.1) 
(1.1) 
33.7 
33.7 
719.4 
719.4 

  4,016.8 
  4,016.8 

4,460.7
4,460.7
55.3
55.3
(1,715.8)
(1,715.8)

2,800.2
2,800.2
(67.9)
(67.9)
29.8
29.8
545.7
545.7

3,307.8
3,307.8

2020 
2020 

2019 
2019 

UK 
UK 

Spain 
Spain 

Total 
Total 

UK 
UK 

Spain 
Spain 

Total 
Total 

2.8
2.8
9.1
9.1
4.9
4.9
(4.6)
(4.6)
(7.6)
(7.6)
(3.8)
(3.8)

0.3 
0.3 
0.2 
0.2 
– 
– 
(0.1) 
(0.1) 
(0.3) 
(0.3) 
– 
– 

3.1 
3.1 
9.3 
9.3 
4.9 
4.9 
(4.7) 
(4.7) 
(7.9) 
(7.9) 
(3.8) 
(3.8) 

7.2
7.2
9.1
9.1
5.4
5.4
(3.1)
(3.1)
(8.4)
(8.4)
(1.6)
(1.6)

–
–
0.4
0.4
–
–
(0.1)
(0.1)
(0.3)
(0.3)
–
–

7.2
7.2
9.5
9.5
5.4
5.4
(3.2)
(3.2)
(8.7)
(8.7)
(1.6)
(1.6)

6. Net operating expenses and profit on ordinary activities before finance costs 
6. Net operating expenses and profit on ordinary activities before finance costs 

Profit on ordinary activities before finance costs for continuing operations has been arrived at after charging/(crediting): 
Profit on ordinary activities before finance costs for continuing operations has been arrived at after charging/(crediting): 

£ million  
£ million  

Administration expenses 
Administration expenses 
Other expenses 
Other expenses 
Other income 
Other income 
Exceptional items 
Exceptional items 

2020 
2020 

206.8
206.8
7.2
7.2
(9.7)
(9.7)
10.0
10.0

2019 
2019 

211.7
211.7
4.3
4.3
(14.4)
(14.4)
(14.3)
(14.3)

Other income and expenses include profits on the sale of property, plant and equipment and the revaluation of certain shared equity mortgage 
Other income and expenses include profits on the sale of property, plant and equipment and the revaluation of certain shared equity mortgage 
receivables, pre-acquisition and abortive costs, and profit/loss on the sale of part exchange properties. In April 2020 the Group took the decision to utilise 
receivables, pre-acquisition and abortive costs, and profit/loss on the sale of part exchange properties. In April 2020 the Group took the decision to utilise 
the Government’s Coronavirus Job Retention Scheme. As of June 2020, all employees had returned from furlough and in July 2020 the Group returned 
the Government’s Coronavirus Job Retention Scheme. As of June 2020, all employees had returned from furlough and in July 2020 the Group returned 
the funds to the Government. 
the funds to the Government. 

Exceptional items:  
Exceptional items:  
£ million  
£ million  

Provision in relation to Aluminium Composite Materials cladding 
Provision in relation to Aluminium Composite Materials cladding 
Net Pension Increase Exchange credit 
Net Pension Increase Exchange credit 

Exceptional items 
Exceptional items 

2020 
2020 

10.0
10.0
–
–

10.0
10.0

2019 
2019 

–
–
(14.3)
(14.3)

(14.3)
(14.3)

Aluminium Composite Materials (ACM) cladding 
Aluminium Composite Materials (ACM) cladding 
Following the tragic fire at Grenfell Tower, the Group conducted a detailed review into all legacy and current buildings’ ACM cladding and worked with 
Following the tragic fire at Grenfell Tower, the Group conducted a detailed review into all legacy and current buildings’ ACM cladding and worked with 
building owners, management companies, and the Fire Service to implement Government advice on interim mitigation measures, where applicable.  
building owners, management companies, and the Fire Service to implement Government advice on interim mitigation measures, where applicable.  
Whilst each situation is different, and this is an exceptionally complex issue, the Group has in a number of cases, having regard to all of the relevant facts 
Whilst each situation is different, and this is an exceptionally complex issue, the Group has in a number of cases, having regard to all of the relevant facts 
and circumstances, agreed to support our customers both financially and practically with removal and replacement of ACM cladding, even though the 
and circumstances, agreed to support our customers both financially and practically with removal and replacement of ACM cladding, even though the 
buildings concerned met the requirements of building regulations at the time construction was formally approved. This decision was taken for buildings 
buildings concerned met the requirements of building regulations at the time construction was formally approved. This decision was taken for buildings 
recently constructed by the Group because management believe that it is morally right, not because it is legally required. In 2020 the provision was 
recently constructed by the Group because management believe that it is morally right, not because it is legally required. In 2020 the provision was 
increased by £10 million to reflect the latest cost estimates of the work to be performed.  
increased by £10 million to reflect the latest cost estimates of the work to be performed.  

Pension Increase Exchange (PIE) 
Pension Increase Exchange (PIE) 
During 2019, the Group initiated a Pension Increase Exchange exercise which enables pension scheme members to elect to exchange future pension 
During 2019, the Group initiated a Pension Increase Exchange exercise which enables pension scheme members to elect to exchange future pension 
increases on part of their pensions for a one-off increase in pension. The PIE exercise consisted of two stages – the option to select the exchange at 
increases on part of their pensions for a one-off increase in pension. The PIE exercise consisted of two stages – the option to select the exchange at 
retirement for members who have not yet retired and a bulk exercise for members already drawing a pension. The credit arising from the implementation 
retirement for members who have not yet retired and a bulk exercise for members already drawing a pension. The credit arising from the implementation 
of the PIE was considered a past service credit and recognised through the income statement in accordance with IAS 19. 
of the PIE was considered a past service credit and recognised through the income statement in accordance with IAS 19. 

6. Net operating expenses and profit on ordinary activities before finance costs continued 

Profit on ordinary activities before finance costs has been arrived at after charging: 

£ million 

Cost of inventories recognised as an expense in cost of sales 
Property, plant and equipment depreciation (Note 12) 
Right-of-use asset depreciation (Note 19) 
Amortisation of intangible assets (Note 11) 

2020 

2019 

2,094.2
4.7
7.9
3.8

3,203.6
3.2
8.7
1.6

During the year the Group identified and expensed £62.7 million of costs relating to the COVID-19 pandemic, with £60.3 million charged to gross profit 
and £2.4 million to administrative costs. These costs include unproductive site overhead costs incurred during the controlled closure and lockdown period 
which would ordinarily be capitalised to WIP and expensed as plots legally complete of £29.9 million; additional costs incurred by the business due to 
extended site durations resulting from the reduced productivity levels as the Group implemented its operational processes under the COVID-secure 
guidelines totalling £17.4 million; and incremental costs incurred by the business in responding to COVID-19, including to meet its health and safety 
requirements and complying with Government guidelines, of £15.4 million. 

The remuneration paid to Deloitte LLP, the Group’s external auditor, is as follows: 

£ million  

Fees payable for the audit of the Company’s annual accounts and consolidated financial statements 
Fees payable to the Company’s auditor and its associates for other services to the Group: 
The audit of the Company’s subsidiaries pursuant to legislation 

Total audit fees 

Other assurance services 

Total non-audit fees 

Total fees 

2020 

0.2

0.3

0.5

0.2

0.2

0.7

2019 

0.2

0.3

0.5

0.1

0.1

0.6

Non-audit services in 2020 and 2019 predominantly relate to work undertaken as a result of Deloitte LLP’s role as auditor, or work resulting from 
knowledge and experience gained as part of the role. In both 2020 and 2019 the fees relating to other assurance services predominantly related to the 
review of the interim statements. The work was either the subject of a competitive tender or was best performed by the Group’s auditor because of its 
knowledge of the Group. In 2020, non-audit fees also include £50,000 (2019: £1,000) of other services related to enhanced assurance. 

7. Staff costs 

Number 

Average number employed 
United Kingdom 
Spain 

£ million  

Remuneration 
Wages and salaries 
Redundancy costs 
Social security costs 
Other pension costs 

2020 

2019 

5,948
81

6,029

5,796
87

5,883

2020 

2019 

264.9
5.5
28.7
15.2

314.3

275.9
0.9
29.8
14.5

321.1

The information relating to Director and Senior Management remuneration required by the Companies Act 2006 and the Listing Rules of the Financial 
Conduct Authority is contained in Note 30 and pages 98 to 120 in the Directors’ Remuneration Report. 

142 
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Financial statements

Notes to the consolidated financial statements continued 
Notes to the consolidated financial statements continued 

8. Finance costs and finance income 
8. Finance costs and finance income 

£ million  
£ million  

Interest receivable 
Interest receivable 
Foreign exchange gain 
Foreign exchange gain 

£ million  
£ million  

Interest on bank and other loans 
Interest on bank and other loans 
Foreign exchange loss 
Foreign exchange loss 

Unwinding of discount on land creditors and other items 
Unwinding of discount on land creditors and other items 
Interest on lease liabilities (Note 19) 
Interest on lease liabilities (Note 19) 
Net interest on pension liability (Note 21) 
Net interest on pension liability (Note 21) 

9. Taxation 
9. Taxation 

Tax (charged)/credited in the income statement is analysed as follows: 
Tax (charged)/credited in the income statement is analysed as follows: 

£ million 
£ million 

Current tax: 
Current tax: 
UK: 
UK: 

Overseas: 
Overseas: 

Deferred tax: 
Deferred tax: 
UK: 
UK: 

Overseas: 
Overseas: 

Current year 
Current year 
Adjustment in respect of prior years 
Adjustment in respect of prior years 
Current year 
Current year 
Adjustment in respect of prior years 
Adjustment in respect of prior years 

Current year 
Current year 
Adjustment in respect of prior years 
Adjustment in respect of prior years 
Current year 
Current year 
Adjustment in respect of prior years 
Adjustment in respect of prior years 

2020 
2020 

3.1
3.1
0.4
0.4

3.5
3.5

2020 
2020 

8.3
8.3
–
–

8.3
8.3
19.3
19.3
0.4
0.4
1.4
1.4

29.4
29.4

2019 
2019 

2.9
2.9
–
–

2.9
2.9

2019 
2019 

5.5
5.5
1.1
1.1

6.6
6.6
21.5
21.5
0.5
0.5
3.2
3.2

31.8
31.8

2020 
2020 

2019 
2019 

(38.5)
(38.5)
(0.6)
(0.6)
(2.2)
(2.2)
–
–

(41.3)
(41.3)

(5.5)
(5.5)
(0.2)
(0.2)
(0.4)
(0.4)
–
–

(6.1)
(6.1)

(138.1)
(138.1)
(5.2)
(5.2)
(5.2)
(5.2)
(0.6)
(0.6)

(149.1)
(149.1)

(10.8)
(10.8)
0.5
0.5
(1.8)
(1.8)
(0.8)
(0.8)

(12.9)
(12.9)

(47.4)
(47.4)

(162.0)
(162.0)

Corporation tax is calculated at 19.0% (2019: 19.0%) of the estimated assessable profit for the year in the UK. Taxation outside the UK is calculated at the 
Corporation tax is calculated at 19.0% (2019: 19.0%) of the estimated assessable profit for the year in the UK. Taxation outside the UK is calculated at the 
rates prevailing in the respective jurisdictions. The effective tax rate, before exceptional items, is 17.9% (2019: 19.4%). The tax charge for the year includes 
rates prevailing in the respective jurisdictions. The effective tax rate, before exceptional items, is 17.9% (2019: 19.4%). The tax charge for the year includes 
an exceptional credit of £1.7 million relating to the ACM provision. The tax charge for the prior year includes an exceptional charge of £2.7 million relating 
an exceptional credit of £1.7 million relating to the ACM provision. The tax charge for the prior year includes an exceptional charge of £2.7 million relating 
to the Pension Increase Exchange exercise. The charge for the year can be reconciled to the profit per the income statement as follows: 
to the Pension Increase Exchange exercise. The charge for the year can be reconciled to the profit per the income statement as follows: 

£ million  
£ million  

Profit before tax 
Profit before tax 

Tax at the UK corporation tax rate of 19.0% (2019: 19.0%) 
Tax at the UK corporation tax rate of 19.0% (2019: 19.0%) 
Net under provision in respect of prior years 
Net under provision in respect of prior years 
Net impact of items that are not taxable or deductible 
Net impact of items that are not taxable or deductible 
Recognition of deferred tax asset relating to Spanish business 
Recognition of deferred tax asset relating to Spanish business 
Other rate impacting adjustments 
Other rate impacting adjustments 

Tax charge for the year 
Tax charge for the year 

2020 
2020 

264.4
264.4

(50.2)
(50.2)
(0.9)
(0.9)
2.8
2.8
1.1
1.1
(0.2)
(0.2)

(47.4)
(47.4)

2019 
2019 

835.9
835.9

(158.8)
(158.8)
(6.1)
(6.1)
3.4
3.4
1.5
1.5
(2.0)
(2.0)

(162.0)
(162.0)

10. Earnings per share 

Basic earnings per share 
Diluted earnings per share 
Adjusted basic earnings per share 
Adjusted diluted earnings per share 

Weighted average number of shares for basic earnings per share – million 
Weighted average number of shares for diluted earnings per share – million 

2020 

6.3p
6.2p
6.5p
6.5p

2019 

20.6p
20.6p
20.3p
20.2p

3,471.2
3,473.6

3,268.2
3,276.2

Adjusted basic and adjusted diluted earnings per share, which exclude the impact of exceptional items and any associated net tax amounts, are 
presented to provide a measure of the underlying performance of the Group. A reconciliation of earnings attributable to equity shareholders used for basic 
and diluted earnings per share to that used for adjusted earnings per share is shown below.  

£ million 

Earnings for basic and diluted earnings per share 
Adjust for exceptional items (Note 6) 
Adjust for tax on exceptional items 

Earnings for adjusted basic and adjusted diluted earnings per share 

Million 

Weighted average number of shares for basic earnings per share 
Long term incentive share options 
SAYE options 

Weighted average number of shares for diluted earnings per share 

11. Intangible assets 

£ million  

Cost 
At 1 January 2019 
Additions 

At 31 December 2019 
Additions 

At 31 December 2020 

Accumulated amortisation  
At 1 January 2019 
Charge for the year 

At 31 December 2019 
Charge for the year 

At 31 December 2020 

Carrying amount 

At 31 December 2020 

At 31 December 2019 

The amortisation of software is recognised within administration expenses in the income statement.  

2020 

217.0
10.0
(1.7)

225.3

2019 

673.9
(14.3)
2.7

662.3

2020 

2019 

3,471.2
1.3
1.1

3,473.6

3,268.2
6.3
1.7

3,276.2

Brands 

Software 

Total 

140.2
–

140.2
–

140.2

(140.2)
–

(140.2)
–

(140.2)

11.8
5.4

17.2
4.9

22.1

(8.6)
(1.6)

(10.2)
(3.8)

(14.0)

152.0
5.4

157.4
4.9

162.3

(148.8)
(1.6)

(150.4)
(3.8)

(154.2)

–

–

8.1

7.0

8.1

7.0

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Financial statements

Notes to the consolidated financial statements continued 
Notes to the consolidated financial statements continued 

12. Property, plant and equipment 
12. Property, plant and equipment 

13. Interests in joint ventures continued 

£ million  
£ million  

Cost  
Cost  
At 1 January 2019 
At 1 January 2019 
Additions 
Additions 
Disposals 
Disposals 
Exchange movements 
Exchange movements 

At 31 December 2019 
At 31 December 2019 
Additions 
Additions 
Disposals 
Disposals 
Exchange movements 
Exchange movements 

At 31 December 2020 
At 31 December 2020 

Accumulated depreciation 
Accumulated depreciation 
At 1 January 2019 
At 1 January 2019 
Charge for the year 
Charge for the year 
Disposals 
Disposals 
Exchange movements 
Exchange movements 

At 31 December 2019 
At 31 December 2019 
Charge for the year 
Charge for the year 
Disposals 
Disposals 
Exchange movements 
Exchange movements 

At 31 December 2020 
At 31 December 2020 

Carrying amount 
Carrying amount 

At 31 December 2020 
At 31 December 2020 

At 31 December 2019 
At 31 December 2019 

13. Interests in joint ventures 
13. Interests in joint ventures 

£ million  
£ million  

Aggregated amounts relating to share of all joint ventures: 
Aggregated amounts relating to share of all joint ventures: 
Non-current assets 
Non-current assets 
Current assets 
Current assets 

Total assets 
Total assets 

Current liabilities 
Current liabilities 
Non-current liabilities 
Non-current liabilities 

Total liabilities 
Total liabilities 

Carrying amount 
Carrying amount 
Loans to joint ventures 
Loans to joint ventures 

Total interests in joint ventures 
Total interests in joint ventures 

Freehold land 
Freehold land 
and buildings 
and buildings 

Plant, equipment 
Plant, equipment 
and leasehold 
and leasehold 
improvements 
improvements 

16.2 
16.2 
0.3 
0.3 
– 
– 
– 
– 

16.5 
16.5 
– 
– 
– 
– 
– 
– 

16.5 
16.5 

(2.2) 
(2.2) 
(0.5) 
(0.5) 
– 
– 
– 
– 

(2.7) 
(2.7) 
(0.5) 
(0.5) 
– 
– 
– 
– 

(3.2) 
(3.2) 

20.8
20.8
6.9
6.9
(2.7)
(2.7)
(0.1)
(0.1)

24.9
24.9
3.1
3.1
–
–
0.1
0.1

28.1
28.1

(13.2)
(13.2)
(2.7)
(2.7)
2.7
2.7
0.1
0.1

(13.1)
(13.1)
(4.2)
(4.2)
–
–
(0.1)
(0.1)

(17.4)
(17.4)

Total 
Total 

37.0
37.0
7.2
7.2
(2.7)
(2.7)
(0.1)
(0.1)

41.4
41.4
3.1
3.1
–
–
0.1
0.1

44.6
44.6

(15.4)
(15.4)
(3.2)
(3.2)
2.7
2.7
0.1
0.1

(15.8)
(15.8)
(4.7)
(4.7)
–
–
(0.1)
(0.1)

(20.6)
(20.6)

13.3 
13.3 

13.8 
13.8 

10.7
10.7

11.8
11.8

24.0
24.0

25.6
25.6

2020 
2020 

2019 
2019 

25.3
25.3
115.0
115.0

140.3
140.3

(28.2)
(28.2)
(91.8)
(91.8)

(120.0)
(120.0)

24.3
24.3
57.9
57.9

82.2
82.2

21.9
21.9
101.0
101.0

122.9
122.9

(22.5)
(22.5)
(87.9)
(87.9)

(110.4)
(110.4)

18.3
18.3
37.0
37.0

55.3
55.3

Loans to joint ventures includes £(4.0) million (2019: £(5.8) million) relating to the Group’s share of losses recognised under the equity method in excess of 
Loans to joint ventures includes £(4.0) million (2019: £(5.8) million) relating to the Group’s share of losses recognised under the equity method in excess of 
the investment in ordinary shares. 
the investment in ordinary shares. 

£ million  

Group share of: 
Revenue 
Cost of sales 

Gross profit 
Net operating expenses 

Profit before finance costs 
Net finance costs 

Profit before taxation 
Taxation 

Share of joint ventures’ post-tax results for the year 

2020 

2019 

96.0
(77.4)

18.6
(5.3)

13.3
(3.3)

10.0
(2.1)

7.9

99.9
(85.7)

14.2
(2.7)

11.5
(1.8)

9.7
(1.7)

8.0

The Group has five material (2019: five) joint ventures whose principal activity is residential housebuilding or development. The Group considers a joint 
venture to be material when it is financially or strategically important to the Group.  

The particulars of the material joint ventures for 2020 are as follows: 

Joint venture 

Greenwich Millennium Village Limited 
Chobham Manor Limited Liability Partnership 
Winstanley and York Road Regeneration LLP 
Whitehill & Bordon Development Company Phase 1a Limited 
Whitehill & Bordon Regeneration Company Limited 

* 

Interests held by subsidiary undertakings. 

Country of incorporation 

United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom

Interest in the issued 
ordinary share capital* 

50%
50%
50%
50%
50%

Further information on the particulars of joint ventures can be found on page 172. 

The following two tables show summary financial information for the material joint ventures. Unless specifically indicated, this information represents 100% 
of the joint venture before intercompany eliminations. 

£ million 

Non-current assets 
Current assets 
Cash and cash equivalents 
Current financial liabilities 
Current other liabilities 
Non-current financial liabilities* 

Net assets/(liabilities) (100%) 

Group share of net assets/(liabilities) 

Loans to joint ventures 

Total interests in material joint ventures 

Revenue 
Interest expense 
Income tax expense 

Profit/(loss) for the year 

Group share of profit/(loss) for the year 

*   Non-current financial liabilities include amounts owed to joint venture partners. 

Greenwich 
Millennium 
Village 
2020 

Chobham 
Manor 
2020 

Winstanley and 
York Road 
Regeneration 
2020 

Whitehill & 
Bordon 
Development 
Company 
Phase 1a 
2020 

Whitehill & 
Bordon 
Regeneration 
Company 
2020 

–
39.0
19.5
(10.0)
(2.8)
(10.0)

35.7

17.9

2.5

20.4

72.7
(0.1)
(3.6)

15.3

7.6

–
57.0
12.2
(13.9)
–
(49.7)

5.6

2.8

22.6

25.4

23.3
–
–

(1.0)

(0.5)

– 
59.8 
12.8 
(12.2) 
– 
(68.4) 

(8.0) 

(4.0) 

29.7 

25.7 

52.6 
(5.2) 
– 

3.5 

1.8 

0.3
16.0
1.8
(7.1)
–
(7.8)

3.2

1.6

–

1.6

23.8
(1.1)
(0.5)

2.3

1.2

49.6
2.1
0.6
(9.2)
–
(40.9)

2.2

1.1

3.3

4.4

19.7
–
(0.2)

0.2

0.1

Total 
2020 

49.9
173.9
46.9
(52.4)
(2.8)
(176.8)

38.7

19.4

58.1

77.5

192.1
(6.4)
(4.3)

20.3

10.2

During the year, no entity charged depreciation or amortisation. No entity had discontinued operations or items of other comprehensive income. 

146 
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Financial statements

Notes to the consolidated financial statements continued 
Notes to the consolidated financial statements continued 

13. Interests in joint ventures continued 
13. Interests in joint ventures continued 

14. Deferred tax continued 

£ million 
£ million 

Non-current assets 
Non-current assets 
Current assets 
Current assets 
Cash and cash equivalents 
Cash and cash equivalents 
Current financial liabilities 
Current financial liabilities 
Current other liabilities 
Current other liabilities 
Non-current financial liabilities* 
Non-current financial liabilities* 

Net assets/(liabilities) (100%) 
Net assets/(liabilities) (100%) 

Group share of net assets/(liabilities) 
Group share of net assets/(liabilities) 

Loans to joint ventures 
Loans to joint ventures 

Total interests in material joint ventures 
Total interests in material joint ventures 

Revenue 
Revenue 
Interest expense 
Interest expense 
Income tax (expense)/credit 
Income tax (expense)/credit 

Profit/(loss) for the year 
Profit/(loss) for the year 

Group share of profit/(loss) for the year 
Group share of profit/(loss) for the year 

*   Non-current financial liabilities include amounts owed to joint venture partners. 
*   Non-current financial liabilities include amounts owed to joint venture partners. 

Greenwich 
Greenwich 
Millennium 
Millennium 
Village 
Village 
2019 
2019 

Chobham 
Chobham 
Manor 
Manor 
2019 
2019 

Winstanley and 
Winstanley and 
York Road 
York Road 
Regeneration 
Regeneration 
2019 
2019 

Whitehill & 
Whitehill & 
Bordon 
Bordon 
Development 
Development 
Company  
Company  
Phase 1a  
Phase 1a  
2019 
2019 

Whitehill & 
Whitehill & 
Bordon 
Bordon 
Regeneration 
Regeneration 
Company 
Company 
2019 
2019 

0.4
0.4
36.2
36.2
6.9
6.9
(5.5)
(5.5)
(1.9)
(1.9)
(16.8)
(16.8)

19.3
19.3

9.7
9.7

6.1
6.1

15.8
15.8

60.1
60.1
(0.4)
(0.4)
(2.9)
(2.9)

12.9
12.9

6.5
6.5

0.9
0.9
35.9
35.9
0.7
0.7
(13.1)
(13.1)
–
–
(17.8)
(17.8)

6.6
6.6

3.3
3.3

8.3
8.3

11.6
11.6

97.5
97.5
–
–
–
–

4.9
4.9

2.5
2.5

– 
– 
76.9 
76.9 
5.6 
5.6 
(10.3) 
(10.3) 
– 
– 
(83.7) 
(83.7) 

(11.5) 
(11.5) 

(5.8) 
(5.8) 

22.1 
22.1 

16.3 
16.3 

8.5 
8.5 
(3.1) 
(3.1) 
– 
– 

(5.1) 
(5.1) 

(2.6) 
(2.6) 

0.4 
0.4 
20.8 
20.8 
0.3 
0.3 
(4.8) 
(4.8) 
– 
– 
(15.4) 
(15.4) 

1.3 
1.3 

0.7 
0.7 

0.6 
0.6 

1.3 
1.3 

19.2 
19.2 
(1.0) 
(1.0) 
(0.5) 
(0.5) 

2.4 
2.4 

1.2 
1.2 

37.3
37.3
5.8
5.8
3.3
3.3
(8.3)
(8.3)
–
–
(36.2)
(36.2)

1.9
1.9

0.9
0.9

2.8
2.8

3.7
3.7

14.5
14.5
0.9
0.9
0.1
0.1

0.9
0.9

0.4
0.4

During the year, no entity charged depreciation or amortisation. No entity had discontinued operations or items of other comprehensive income. 
During the year, no entity charged depreciation or amortisation. No entity had discontinued operations or items of other comprehensive income. 

Aggregated amounts relating to share of individually immaterial joint ventures: 
Aggregated amounts relating to share of individually immaterial joint ventures: 

£ million  
£ million  

Non-current assets 
Non-current assets 
Current assets 
Current assets 

Total assets 
Total assets 

Current liabilities 
Current liabilities 
Non-current liabilities 
Non-current liabilities 

Total liabilities 
Total liabilities 

Carrying amount 
Carrying amount 
Loans to individually immaterial joint ventures 
Loans to individually immaterial joint ventures 

Total interests in individually immaterial joint ventures 
Total interests in individually immaterial joint ventures 

The aggregate loss relating to individually immaterial joint ventures was £2.3 million (2019: nil). 
The aggregate loss relating to individually immaterial joint ventures was £2.3 million (2019: nil). 

2020 
2020 

0.3
0.3
4.6
4.6

4.9
4.9

(0.6)
(0.6)
(3.4)
(3.4)

(4.0)
(4.0)

0.9
0.9
3.8
3.8

4.7
4.7

14. Deferred tax 
14. Deferred tax 

£ million  
£ million  

At 1 January 2019 
At 1 January 2019 
Credit/(charge) to income 
Credit/(charge) to income 
Credit to other comprehensive income 
Credit to other comprehensive income 
Credit to statement of changes in equity 
Credit to statement of changes in equity 
Foreign exchange 
Foreign exchange 

At 31 December 2019 
At 31 December 2019 
(Charge)/credit to income 
(Charge)/credit to income 
Credit to other comprehensive income 
Credit to other comprehensive income 
Credit to statement of changes in equity 
Credit to statement of changes in equity 
Foreign exchange 
Foreign exchange 

At 31 December 2020 
At 31 December 2020 

Share- 
Share- 
based 
based 
payments 
payments 

Capital 
Capital 
allowances 
allowances 

Losses 
Losses 

Retirement 
Retirement 
benefit 
benefit 
obligations 
obligations 

Other 
Other 
temporary 
temporary 
differences 
differences 

2.3
2.3
0.3
0.3
–
–
0.8
0.8
–
–

3.4
3.4
(1.3)
(1.3)
–
–
0.8
0.8
–
–

2.9
2.9

2.4
2.4
(0.1)
(0.1)
–
–
–
–
–
–

2.3
2.3
(0.3)
(0.3)
–
–
–
–
–
–

2.0
2.0

8.5 
8.5 
(2.7) 
(2.7) 
– 
– 
– 
– 
(0.5) 
(0.5) 

5.3 
5.3 
– 
– 
– 
– 
– 
– 
0.6 
0.6 

5.9 
5.9 

22.6 
22.6 
(10.9) 
(10.9) 
1.7 
1.7 
– 
– 
– 
– 

13.4 
13.4 
(5.1) 
(5.1) 
8.6 
8.6 
– 
– 
– 
– 

16.9 
16.9 

4.9
4.9
0.5
0.5
–
–
–
–
–
–

5.4
5.4
0.6
0.6
–
–
–
–
–
–

6.0
6.0

Total 
Total 
2019 
2019 

39.0
39.0
175.6
175.6
16.8
16.8
(42.0)
(42.0)
(1.9)
(1.9)
(169.9)
(169.9)

17.6
17.6

8.8
8.8

39.9
39.9

48.7
48.7

199.8
199.8
(3.6)
(3.6)
(3.3)
(3.3)

16.0
16.0

8.0
8.0

2019 
2019 

2.4
2.4
4.8
4.8

7.2
7.2

(0.6)
(0.6)
(2.9)
(2.9)

(3.5)
(3.5)

3.7
3.7
2.9
2.9

6.6
6.6

Total 
Total 

40.7
40.7
(12.9)
(12.9)
1.7
1.7
0.8
0.8
(0.5)
(0.5)

29.8
29.8
(6.1)
(6.1)
8.6
8.6
0.8
0.8
0.6
0.6

33.7
33.7

Closing deferred tax on UK temporary differences has been calculated at the tax rates that are expected to apply (based on currently enacted law) for 
the period when the asset is realised, or the liability is settled. Accordingly, the temporary differences have been calculated at 19% (2019: between 19% 
and 17%).  

The net deferred tax balance is analysed into assets and liabilities as follows: 

£ million  

Deferred tax assets 
Deferred tax liabilities 

2020 

35.1
(1.4)

33.7

2019 

31.1
(1.3)

29.8

The Group has not recognised temporary differences relating to tax losses carried forward and other temporary differences amounting to £2.4 million 
(2019: £2.4 million) in the UK and £38.7 million (2019: £39.6 million) in Spain. The UK temporary differences have not been recognised as they are 
predominantly non-trading in nature and insufficient certainty exists as to their future utilisation. The temporary differences in Spain have not been 
recognised due to uncertainty of sufficient taxable profits in the future against which to utilise these amounts. 

At the balance sheet date, the Group has unused UK capital losses of £269.5 million (2019: £269.5 million). No deferred tax asset has been recognised  
in respect of the capital losses at 31 December 2020 because the Group does not believe that it is probable that these capital losses will be utilised in  
the foreseeable future.  

15. Inventories 

£ million  

Land 
Development and construction costs 
Part exchange and other 

2020 

2019 

2,875.7
1,638.8
20.2

4,534.7

2,735.9
1,404.7
55.4

4,196.0

The markets in our core geographies, which are the primary drivers of our business, continue to trade positively. At 31 December 2020, the Group 
completed a net realisable value assessment of inventory. This review resulted in a reallocation of nil (2019: £4.3 million) of historically booked provision 
between sites which continue to hold a provision due to poor site location and complex site requirements and a small increase at one of those  
historic sites. 

At the balance sheet date, the Group held land and work in progress in the UK that had been written down to net realisable value of £34.5 million (2019: 
£39.0 million) with associated impairments of £25.5 million (2019: £30.5 million). At 31 December 2020, Spain had land and work in progress that has 
been written down to net realisable value of £19.3 million (2019: £20.3 million) with associated impairments of £38.9 million (2019: £38.1 million). 

The table below details the movements on the inventory provision recorded in the year. 

£ million 

1 January 
Net utilised 
Foreign exchange 

31 December 

16. Other financial assets 

Trade and other receivables 

£ million  

Trade receivables 
Other receivables 

2020 

68.6
(6.6)
2.4

64.4

Current 

Non-current 

2020 

127.5 
61.6 

189.1 

2019 

120.7
40.3

161.0

2020 

19.3
7.0

26.3

2019 

83.0
(11.8)
(2.6)

68.6

2019 

31.4
12.3

43.7

Included within trade receivables are mortgage receivables of £26.7 million (2019: £34.0 million), including shared equity loans. Shared equity loans were 
provided to certain customers to facilitate their house purchase and are measured at fair value through profit or loss.  

Cash and cash equivalents 
£ million  

Cash and cash equivalents  

Further information on financial assets can be found in Note 20. 

2020 

823.0

2019 

630.4

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Financial statements

Notes to the consolidated financial statements continued 
Notes to the consolidated financial statements continued 

17. Bank and other loans  
17. Bank and other loans  

£ million 
£ million 

€100.0 million 2.02% Senior Loan Notes 2023 
€100.0 million 2.02% Senior Loan Notes 2023 
€15.0 million 1.65% Loan 2021 
€15.0 million 1.65% Loan 2021 

£ million 
£ million 

Amounts due for settlement within one year 
Amounts due for settlement within one year 
Amount due for settlement after one year 
Amount due for settlement after one year 

Total borrowings 
Total borrowings 

Further information on loan facilities can be found in Note 20. 
Further information on loan facilities can be found in Note 20. 

18. Trade and other payables 
18. Trade and other payables 

£ million  
£ million  

Trade payables 
Trade payables 
Land creditors 
Land creditors 
Social security and other taxes 
Social security and other taxes 
Customer deposits 
Customer deposits 
Completed site accruals 
Completed site accruals 
Accrued expenses and deferred income 
Accrued expenses and deferred income 
Other payables 
Other payables 

2020 
2020 

90.1
90.1
13.5
13.5

103.6
103.6

2020 
2020 

13.5
13.5
90.1
90.1

103.6
103.6

Current 
Current 

Non-current 
Non-current 

2020 
2020 

275.0 
275.0 
347.9 
347.9 
8.6 
8.6 
82.8 
82.8 
115.0 
115.0 
77.9 
77.9 
12.1 
12.1 

919.3 
919.3 

2019 
2019 

369.2 
369.2 
339.9 
339.9 
9.2 
9.2 
65.0 
65.0 
97.0 
97.0 
80.1 
80.1 
14.4 
14.4 

974.8 
974.8 

2020 
2020 

21.4
21.4
328.0
328.0
–
–
7.4
7.4
46.1
46.1
43.2
43.2
13.7
13.7

459.8
459.8

Revenue recognised in the current year that was included in the customer deposit balance brought forward at the beginning of the period was 
Revenue recognised in the current year that was included in the customer deposit balance brought forward at the beginning of the period was 
£65.0 million (2019: £65.1 million). Other payables include £19.4 million (2019: £21.0 million) of repayable grants. 
£65.0 million (2019: £65.1 million). Other payables include £19.4 million (2019: £21.0 million) of repayable grants. 

Land creditors are denominated as follows: 
Land creditors are denominated as follows: 

£ million 
£ million 

Sterling 
Sterling 
Euros 
Euros 

Land creditors of £430.4 million (2019: £429.8 million) are secured against land acquired for development.  
Land creditors of £430.4 million (2019: £429.8 million) are secured against land acquired for development.  

Further information on financial liabilities can be found in Note 20. 
Further information on financial liabilities can be found in Note 20. 

19. Leases 
19. Leases 

The Group as a lessee 
The Group as a lessee 
The Group’s leases consist primarily of office premises and equipment. 
The Group’s leases consist primarily of office premises and equipment. 

Right-of-use assets: 
Right-of-use assets: 
£ million  
£ million  

At 1 January 2020 
At 1 January 2020 

At 31 December 2020 
At 31 December 2020 

Additions during the year 
Additions during the year 

Lease liabilities:  
Lease liabilities:  
£ million 
£ million 

Current 
Current 
Non-current 
Non-current 

Total 
Total 

2020 
2020 

663.4
663.4
12.5
12.5

675.9
675.9

Office  
Office  
premises 
premises 

Equipment 
Equipment 

18.0 
18.0 

18.4 
18.4 

5.2 
5.2 

9.4
9.4

9.1
9.1

4.1
4.1

2020 
2020 

6.4
6.4
21.6
21.6

28.0
28.0

2019 
2019 

84.7
84.7
–
–

84.7
84.7

2019 
2019 

–
–
84.7
84.7

84.7
84.7

2019 
2019 

23.5
23.5
389.3
389.3
–
–
9.9
9.9
38.7
38.7
24.8
24.8
13.5
13.5

499.7
499.7

2019 
2019 

710.1
710.1
19.1
19.1

729.2
729.2

Total 
Total 

27.4
27.4

27.5
27.5

9.3
9.3

2019 
2019 

7.6
7.6
20.3
20.3

27.9
27.9

19. Leases continued 

Amounts recognised in the income statement:  
£ million 

Depreciation charged on right-of-use office premises 
Depreciation charged on right-of-use equipment 
Interest on lease liabilities 

Total 

2020 

3.7
4.2
0.4

8.3

2019 

3.8
4.9
0.5

9.2

The total cash outflow for leases during the current year was £8.4 million, including £0.4 million of interest (2019: £8.9 million, including £0.5 million 
of interest). 

20. Financial instruments and fair value disclosures 

Capital management  
The Group’s policy is to maintain a strong balance sheet and to have an appropriate funding structure. Shareholders’ equity and long term debt are  
used to finance intangible assets, property, plant and equipment and the medium to long term inventories. Revolving credit facilities are used to finance 
net current assets, including development and construction costs. The Group’s financing facilities contain the usual financial covenants including  
minimum interest cover and maximum gearing. The Group met these requirements throughout the year and up to the date of the approval of the  
financial statements. 

Financial assets and financial liabilities 
Categories of financial assets and financial liabilities are as follows: 

Financial assets  
£ million 

Cash and cash equivalents 
Land receivables 
Trade and other receivables 
Mortgage receivables 

Carrying value 

Fair value 

Fair value 
hierarchy 

31 December 
2020 

31 December 
2019 

31 December 
2020 

31 December 
2019 

a
a
a
b

823.0 
4.6 
118.2 
26.7 

972.5 

630.4
12.8
113.5
34.0

790.7

823.0
4.6
118.2
26.7

972.5

630.4
12.8
113.5
34.0

790.7

(a) The Directors consider the carrying amounts of financial assets and financial liabilities recorded at amortised costs in the consolidated financial statements to approximate their fair value. 

(b) Mortgage receivables relate to sales incentives, including shared equity loans and are measured at fair value through profit or loss. The fair value is established based on a publicly 

available national house price index, being significant other observable inputs (level 2). 

Land receivables and trade and other receivables are included in the balance sheet as trade and other receivables for current and non-current amounts. 

Current and non-current trade and other receivables, as disclosed in Note 16, include £65.9 million (2019: £44.4 million) of non-financial assets. 

Financial liabilities  
£ million 

Bank and other loans 
Land creditors 
Trade and other payables 
Lease liabilities 

Carrying value 

Fair value 

Fair value 
hierarchy 

31 December 
2020 

31 December 
2019 

31 December 
2020 

31 December 
2019 

a
b
b
b

103.6 
675.9 
539.2 
28.0 

84.7
729.2
628.2
27.9

102.9
675.9
539.2
28.0

85.8
729.2
628.2
27.9

1,346.7 

1,470.0

1,346.0

1,471.1

(a) The fair value of the €100 million fixed rate loan notes has been determined by reference to external interest rates and the Directors’ assessment of the margin for credit risk (level 2). 

(b) The Directors consider the carrying amounts of financial assets and financial liabilities recorded at amortised cost in the consolidated financial statements to approximate their fair value. 

Current and non-current trade and other payables, as disclosed in Note 18, include £164.0 million (2019: £117.1 million) of non-financial liabilities.  

The Group has designated the carrying value of €79.0 million of foreign currency borrowings (2019: €79.0 million foreign currency borrowings) as a net 
investment hedge.  

The Group has no financial instruments with fair values that are determined by reference to significant unobservable inputs (level 3), nor have there been 
any transfers of assets or liabilities between levels of the fair value hierarchy. There are no non-recurring fair value measurements. 

Forward contracts have been entered into to offset the foreign exchange movements on intra-Group loans to buy/(sell) against Sterling: €21.0 million 
(2019: €15.0 million). The fair value of the forward contracts is not material as they were entered into on or near 31 December in each year and mature 
less than one month later, hence the value of the derivative is negligible. 

150 
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Financial statements

Notes to the consolidated financial statements continued 
Notes to the consolidated financial statements continued 

20. Financial instruments and fair value disclosures continued 
20. Financial instruments and fair value disclosures continued 

20. Financial instruments and fair value disclosures continued 

Market risk 
Market risk 
The Group’s activities expose it to the financial risks of changes in both foreign currency exchange rates and interest rates. The Group aims to manage 
The Group’s activities expose it to the financial risks of changes in both foreign currency exchange rates and interest rates. The Group aims to manage 
the exposure to these risks using fixed or variable rate borrowings, foreign currency borrowings and derivative financial instruments. 
the exposure to these risks using fixed or variable rate borrowings, foreign currency borrowings and derivative financial instruments. 

Interest rate risk management 
Interest rate risk management 

(a) 
(a) 
The Group can be exposed to interest rate risk as the Group borrows funds, when required, at variable interest rates. The exposure to variable rate 
The Group can be exposed to interest rate risk as the Group borrows funds, when required, at variable interest rates. The exposure to variable rate 
borrowings can fluctuate during the year due to the seasonal nature of cash flows relating to housing sales and the less certain timing of land payments. 
borrowings can fluctuate during the year due to the seasonal nature of cash flows relating to housing sales and the less certain timing of land payments. 
Group policy is to manage the volatility risk by a combination of fixed rate borrowings and interest rate swaps such that the sensitivity to potential changes 
Group policy is to manage the volatility risk by a combination of fixed rate borrowings and interest rate swaps such that the sensitivity to potential changes 
in variable rates is within acceptable levels. Group policy does not allow the use of derivatives to speculate against changes to future interest rates and 
in variable rates is within acceptable levels. Group policy does not allow the use of derivatives to speculate against changes to future interest rates and 
they are only used to manage exposure to volatility. Interest-rate hedging using derivatives has not taken place in the current or previous year. This policy 
they are only used to manage exposure to volatility. Interest-rate hedging using derivatives has not taken place in the current or previous year. This policy 
has not changed during the year. 
has not changed during the year. 

To measure the risk, variable rate borrowings and the expected interest cost for the year are forecast monthly and compared to budget using 
To measure the risk, variable rate borrowings and the expected interest cost for the year are forecast monthly and compared to budget using 
management’s expectations of a possible change in interest rates. Interest expense volatility remained within acceptable limits throughout the year.  
management’s expectations of a possible change in interest rates. Interest expense volatility remained within acceptable limits throughout the year.  

Interest rate sensitivity 
Interest rate sensitivity 
The effect on both income and equity, based on exposure to non-derivative floating rate instruments at the balance sheet date, is shown in the table 
The effect on both income and equity, based on exposure to non-derivative floating rate instruments at the balance sheet date, is shown in the table 
below. The Group does not currently have any outstanding interest rate derivatives. The 0.25% change represents a reasonably possible change in 
below. The Group does not currently have any outstanding interest rate derivatives. The 0.25% change represents a reasonably possible change in 
interest rates over the next financial period. The table assumes all other variables remain constant in accordance with IFRS 7. 
interest rates over the next financial period. The table assumes all other variables remain constant in accordance with IFRS 7. 

£ million 
£ million 

0.25% increase in interest rates 
0.25% increase in interest rates 

£ million 
£ million 

0.25% decrease in interest rates 
0.25% decrease in interest rates 

Income 
Income 
sensitivity 
sensitivity 
 2020 
 2020 

Equity 
Equity 
 sensitivity 
 sensitivity 
 2020 
 2020 

2.0 
2.0 

2.0 
2.0 

Income 
Income 
sensitivity 
sensitivity 
 2020 
 2020 

Equity 
Equity 
 sensitivity 
 sensitivity 
 2020 
 2020 

(2.0) 
(2.0) 

(2.0) 
(2.0) 

Income 
Income 
sensitivity 
sensitivity 
2019 
2019 

1.6
1.6

Income 
Income 
sensitivity 
sensitivity 
2019 
2019 

(1.6)
(1.6)

Equity
Equity
 sensitivity 
 sensitivity 
2019 
2019 

1.6
1.6

Equity
Equity
 sensitivity 
 sensitivity 
2019 
2019 

(1.6)
(1.6)

(b)  Foreign currency risk management 
(b)  Foreign currency risk management 
The Group’s overseas activities expose it to the financial risks of changes in foreign currency exchange rates. Its Spanish subsidiary is the only foreign 
The Group’s overseas activities expose it to the financial risks of changes in foreign currency exchange rates. Its Spanish subsidiary is the only foreign 
operation of the Group.  
operation of the Group.  

The Group is not materially exposed to transaction risks as all Group companies conduct their business in their respective functional currencies. 
The Group is not materially exposed to transaction risks as all Group companies conduct their business in their respective functional currencies. 
Group policy requires that transaction risks are hedged to the functional currency of the subsidiary using foreign currency borrowings or derivatives 
Group policy requires that transaction risks are hedged to the functional currency of the subsidiary using foreign currency borrowings or derivatives 
where appropriate.  
where appropriate.  

The Group is exposed to the translation risk from accounting for both the income and the net investment held in a functional currency other than Sterling. 
The Group is exposed to the translation risk from accounting for both the income and the net investment held in a functional currency other than Sterling. 
The net investment risk may be hedged using foreign currency borrowings and derivatives. Assets and liabilities denominated in non-functional currencies 
The net investment risk may be hedged using foreign currency borrowings and derivatives. Assets and liabilities denominated in non-functional currencies 
are retranslated each month using the latest exchange rates. Income is also measured monthly using the latest exchange rates and compared with a 
are retranslated each month using the latest exchange rates. Income is also measured monthly using the latest exchange rates and compared with a 
budget held at historical exchange rates. Other than the natural hedge provided by foreign currency borrowings, the translation risk of income is not 
budget held at historical exchange rates. Other than the natural hedge provided by foreign currency borrowings, the translation risk of income is not 
hedged using derivatives. The policy is kept under periodic review and has not changed during the year. 
hedged using derivatives. The policy is kept under periodic review and has not changed during the year. 

Hedge accounting 
Hedge accounting 
Hedging activities are evaluated periodically to ensure that they are in line with Group policy.  
Hedging activities are evaluated periodically to ensure that they are in line with Group policy.  

The Group has designated the carrying value of €79.0 million of foreign currency borrowings (2019: €79.0 million borrowings) held at the balance sheet 
The Group has designated the carrying value of €79.0 million of foreign currency borrowings (2019: €79.0 million borrowings) held at the balance sheet 
date as a net investment hedge of part of the Group’s investment in Euro denominated assets.  
date as a net investment hedge of part of the Group’s investment in Euro denominated assets.  

The change in the carrying value £4.2 million (2019: £(4.1) million) of the borrowings designated as a net investment hedge offset the exchange movement 
The change in the carrying value £4.2 million (2019: £(4.1) million) of the borrowings designated as a net investment hedge offset the exchange movement 
on the foreign currency net investments and are presented in the statement of other comprehensive income.  
on the foreign currency net investments and are presented in the statement of other comprehensive income.  

Foreign currency sensitivity 
Foreign currency sensitivity 
The Group is exposed to the Euro due to its Spanish operations. The following table details how the Group’s income and equity would increase/ 
The Group is exposed to the Euro due to its Spanish operations. The following table details how the Group’s income and equity would increase/ 
(decrease) on a before tax basis following a 10% (2019: 10%) change in the currency’s value against Sterling, all other variables remaining constant.  
(decrease) on a before tax basis following a 10% (2019: 10%) change in the currency’s value against Sterling, all other variables remaining constant.  

The 10% change represents a reasonably possible change in the specified Euro exchange rates in relation to Sterling. 
The 10% change represents a reasonably possible change in the specified Euro exchange rates in relation to Sterling. 

£ million  
£ million  

Euro weakens against Sterling 
Euro weakens against Sterling 

Euro strengthens against Sterling 
Euro strengthens against Sterling 

Income 
Income 
sensitivity 
sensitivity 
 2020 
 2020 

Equity 
Equity 
 sensitivity 
 sensitivity 
 2020 
 2020 

(0.9) 
(0.9) 

1.1 
1.1 

5.5 
5.5 

(6.8) 
(6.8) 

Income 
Income 
sensitivity 
sensitivity 
2019 
2019 

(1.2)
(1.2)

1.5
1.5

Equity
Equity
 sensitivity 
 sensitivity 
2019 
2019 

4.8
4.8

(5.9)
(5.9)

Credit risk 
Credit risk is the risk of financial loss where counterparties are not able to meet their obligations.  

Group policy is that surplus cash, when not used to repay borrowings, is placed on deposit with the Group’s main relationship banks and with 
other banks or money market funds based on a minimum credit rating and maximum exposure. There is no significant concentration of risk to any 
single counterparty. 

Land receivables arise from sales of surplus land on deferred terms. If the credit risk is not acceptable, then the deferred payment must have adequate 
security, either by an appropriate guarantee or a charge over the land. The fair value of any land held as security is considered by management to be 
sufficient in relation to the carrying amount of the receivable to which it relates. 

Trade and other receivables comprise mainly amounts receivable from various housing associations, other housebuilders and amounts in relation to  
Help to Buy. Management consider that the credit quality of the various receivables is good in respect of the amounts outstanding and therefore credit 
risk is considered to be low. There is no significant concentration of risk.  

Mortgage receivables, including shared equity loans, are in connection with various historical sales promotion schemes and are measured at fair 
value through profit or loss. The mortgages are secured by a second charge over the property with a low level of experienced credit losses due to 
non-payment. 

The carrying amount of financial assets, as detailed above, represents the Group’s maximum exposure to credit risk at the reporting date assuming that 
any security held has no value.  

Liquidity risk 
Liquidity risk is the risk that the Group does not have sufficient financial resources available to meet its obligations as they fall due. The Group manages 
liquidity risk by continuously monitoring forecast and actual cash flows, matching the expected cash flow timings of financial assets and liabilities with  
the use of cash and cash equivalents, borrowings, overdrafts and committed revolving credit facilities with a minimum of 12 months to maturity. 
Future borrowing requirements are forecast on a monthly basis and funding headroom is maintained above forecast peak requirements to meet 
unforeseen events. At 31 December 2020, the Group’s borrowings and facilities had a range of maturities with an average life of 3.8 years 
(2019: 4.0 years).  

In addition to fixed term borrowings, the Group has access to committed revolving credit facilities and cash balances. At the balance sheet date, the total 
unused committed amount was £550.0 million (2019: £550.0 million) and cash and cash equivalents were £823.0 million (2019: £630.4 million). 

The maturity profile of the anticipated future cash flows including interest, using the latest applicable relevant rate, based on the earliest date on which  
the Group can be required to pay financial liabilities on an undiscounted basis, is as follows:  

£ million 

On demand 
Within one year 
More than one year and less than two years 
More than two years and less than five years 
More than five years 

31 December 2020 

£ million 

On demand 
Within one year 
More than one year and less than two years 
More than two years and less than five years 
More than five years 

31 December 2019 

Bank and 
other loans 

Land  
creditors 

–
15.5
1.8
91.0
–

108.3

– 
355.3 
169.2 
151.5 
26.8 

702.8 

Bank and 
other loans 

Land  
creditors 

–
1.7
1.7
87.3
– 

90.7

– 
346.5 
197.7 
191.8 
23.9 

759.9 

Trade 
and other
payables 

–
456.9
50.1
25.2
7.1

539.3

Trade 
and other
payables 

–
547.5
51.7
23.7
5.3

628.2

Lease
 liabilities 

–
6.8
6.1
11.7
4.7

29.3

Lease 
liabilities 

–
8.0
6.3
9.3
5.6

Total 

–
834.5
227.2
279.4
38.6

1,379.7

Total 

–
903.7
257.4
312.1
34.8

29.2

1,508.0

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Financial statements

Notes to the consolidated financial statements continued 
Notes to the consolidated financial statements continued 

21. Retirement benefit obligations 
21. Retirement benefit obligations 

21. Retirement benefit obligations continued 

Total retirement benefit obligations of £89.5 million (2019: £85.0 million) comprise a defined benefit pension liability of £89.1 million (2019: £84.5 million) 
Total retirement benefit obligations of £89.5 million (2019: £85.0 million) comprise a defined benefit pension liability of £89.1 million (2019: £84.5 million) 
and a post-retirement healthcare liability of £0.4 million (2019: £0.5 million). 
and a post-retirement healthcare liability of £0.4 million (2019: £0.5 million). 

The Group operates the Taylor Wimpey Pension Scheme (TWPS), a defined benefit pension scheme, which is closed to both new members and to future 
The Group operates the Taylor Wimpey Pension Scheme (TWPS), a defined benefit pension scheme, which is closed to both new members and to future 
accrual. The Group also operates defined contribution pension arrangements in the UK, which are available to new and existing UK employees. 
accrual. The Group also operates defined contribution pension arrangements in the UK, which are available to new and existing UK employees. 

Defined contribution pension plan 
Defined contribution pension plan 
A defined contribution plan is an arrangement under which the Group pays contributions to an independently administered fund or policy; such 
A defined contribution plan is an arrangement under which the Group pays contributions to an independently administered fund or policy; such 
contributions are based on a fixed percentage of employees’ pay. The Group has no legal or constructive obligations to pay further contributions to  
contributions are based on a fixed percentage of employees’ pay. The Group has no legal or constructive obligations to pay further contributions to  
the fund/policy once the contributions have been paid. Employees’ benefits are determined by the amount of contributions paid by the Group and the 
the fund/policy once the contributions have been paid. Employees’ benefits are determined by the amount of contributions paid by the Group and the 
employee, together with investment returns earned on the contributions arising from the performance of each individual’s chosen investments and the 
employee, together with investment returns earned on the contributions arising from the performance of each individual’s chosen investments and the 
type of pension the employee chooses to buy at retirement. As a result, actuarial risk (that benefits will be lower than expected) and investment risk  
type of pension the employee chooses to buy at retirement. As a result, actuarial risk (that benefits will be lower than expected) and investment risk  
(that invested assets will not perform in line with expectations) fall on the employee.  
(that invested assets will not perform in line with expectations) fall on the employee.  

The Group’s contributions are recognised as an employee benefit expense when they are due. Prepaid contributions are recognised as an asset to  
The Group’s contributions are recognised as an employee benefit expense when they are due. Prepaid contributions are recognised as an asset to  
the extent that a cash refund or a reduction in the future payments is available. 
the extent that a cash refund or a reduction in the future payments is available. 

The Group’s defined contribution plan, the Taylor Wimpey Personal Choice Plan (TWPCP), is offered to all new and existing monthly paid employees. 
The Group’s defined contribution plan, the Taylor Wimpey Personal Choice Plan (TWPCP), is offered to all new and existing monthly paid employees. 
The People’s Pension is used for auto enrolment purposes for all weekly paid employees and those monthly paid employees not participating in the 
The People’s Pension is used for auto enrolment purposes for all weekly paid employees and those monthly paid employees not participating in the 
TWPCP. The People’s Pension is provided by B&CE, one of the UK’s largest providers of financial benefits to construction industry employers 
TWPCP. The People’s Pension is provided by B&CE, one of the UK’s largest providers of financial benefits to construction industry employers 
and individuals. 
and individuals. 

The Group made contributions to its defined contribution arrangements of £15.2 million in the year (2019: £14.5 million), which is included in the income 
The Group made contributions to its defined contribution arrangements of £15.2 million in the year (2019: £14.5 million), which is included in the income 
statement charge.  
statement charge.  

Defined benefit pension schemes 
Defined benefit pension schemes 
The Group’s defined benefit pension scheme in the UK is the TWPS. The TWPS is a funded defined benefit pension scheme which provides benefits  
The Group’s defined benefit pension scheme in the UK is the TWPS. The TWPS is a funded defined benefit pension scheme which provides benefits  
to beneficiaries in the form of a guaranteed level of pension payable for life. The level of benefits provided depends on an individual member’s length of 
to beneficiaries in the form of a guaranteed level of pension payable for life. The level of benefits provided depends on an individual member’s length of 
service and their salary in the final years leading up to retirement or date of ceasing active accrual if earlier. Pension payments are generally increased  
service and their salary in the final years leading up to retirement or date of ceasing active accrual if earlier. Pension payments are generally increased  
in line with inflation. The TWPS is closed to new members and future accrual. 
in line with inflation. The TWPS is closed to new members and future accrual. 

The Group operates the TWPS under the UK regulatory framework. Benefits are paid to members from a Trustee-administered fund and the Trustee is 
The Group operates the TWPS under the UK regulatory framework. Benefits are paid to members from a Trustee-administered fund and the Trustee is 
responsible for ensuring that the TWPS is well-managed and that members’ benefits are secure. Scheme assets are held in trust.  
responsible for ensuring that the TWPS is well-managed and that members’ benefits are secure. Scheme assets are held in trust.  

The TWPS Trustee’s other duties include managing the investment of scheme assets, administration of scheme benefits and exercising of discretionary 
The TWPS Trustee’s other duties include managing the investment of scheme assets, administration of scheme benefits and exercising of discretionary 
powers. The Group works closely with the Trustee to manage the TWPS. The Trustee of the TWPS owes fiduciary duties to the TWPS’ beneficiaries. 
powers. The Group works closely with the Trustee to manage the TWPS. The Trustee of the TWPS owes fiduciary duties to the TWPS’ beneficiaries. 
The appointment of the Directors to the Trustee Board is determined by the TWPS trust documentation.  
The appointment of the Directors to the Trustee Board is determined by the TWPS trust documentation.  

During 2017, the Group engaged with the TWPS Trustee on the triennial valuation of the TWPS with a reference date of 31 December 2016. The table 
During 2017, the Group engaged with the TWPS Trustee on the triennial valuation of the TWPS with a reference date of 31 December 2016. The table 
below sets out the key assumptions agreed as part of this valuation. 
below sets out the key assumptions agreed as part of this valuation. 

Assumptions 
Assumptions 

Discount rate (pre-retirement) 
Discount rate (pre-retirement) 
Discount rate (post-retirement) 
Discount rate (post-retirement) 
RPI inflation 
RPI inflation 
CPI inflation 
CPI inflation 
Mortality 
Mortality 

4.20% 
4.20% 
2.35% 
2.35% 
3.50% 
3.50% 
2.70% 
2.70% 
100% of S2PXA tables, CMI_2016 improvements with 1.50% trend rate and a smoothing factor of 7.5 
100% of S2PXA tables, CMI_2016 improvements with 1.50% trend rate and a smoothing factor of 7.5 

The result of this valuation was a Technical Provisions deficit at 31 December 2016 of £222.0 million. To meet this deficit, a revised funding plan was 
The result of this valuation was a Technical Provisions deficit at 31 December 2016 of £222.0 million. To meet this deficit, a revised funding plan was 
agreed in February 2018. The funding plan committed the Group to £40.0 million per annum of deficit reduction contributions from 1 April 2018 to 
agreed in February 2018. The funding plan committed the Group to £40.0 million per annum of deficit reduction contributions from 1 April 2018 to 
31 December 2020 and £2.0 million per annum for scheme expenses from 1 February 2018 to 31 January 2023. In addition, £5.1 million per annum is 
31 December 2020 and £2.0 million per annum for scheme expenses from 1 February 2018 to 31 January 2023. In addition, £5.1 million per annum is 
received by the TWPS from the Pension Funding Partnership (as described below). However, £40.0 million per annum of cash contributions were only 
received by the TWPS from the Pension Funding Partnership (as described below). However, £40.0 million per annum of cash contributions were only 
required whilst the TWPS remained in a Technical Provisions deficit position. Should the TWPS become fully funded, then these cash contributions would 
required whilst the TWPS remained in a Technical Provisions deficit position. Should the TWPS become fully funded, then these cash contributions would 
be suspended until such time that the scheme’s Technical Provisions funding level fell to below 96% at the end of any subsequent quarter. 
be suspended until such time that the scheme’s Technical Provisions funding level fell to below 96% at the end of any subsequent quarter. 

In April 2018, the Group paid a one-off contribution of £23.0 million into the TWPS to increase the funding level to 100% and thereby suspend any future 
In April 2018, the Group paid a one-off contribution of £23.0 million into the TWPS to increase the funding level to 100% and thereby suspend any future 
contributions from 31 March 2018. The funding level of the TWPS remained above the threshold of 96% until 31 December 2018. Contributions of  
contributions from 31 March 2018. The funding level of the TWPS remained above the threshold of 96% until 31 December 2018. Contributions of  
£40.0 million per annum therefore recommenced from 1 January 2019 and were payable throughout 2020. During April 2020 and in response to the site 
£40.0 million per annum therefore recommenced from 1 January 2019 and were payable throughout 2020. During April 2020 and in response to the site 
shutdowns, a temporary suspension of the deficit reduction contributions was agreed with the TWPS Trustee for the three months between April and 
shutdowns, a temporary suspension of the deficit reduction contributions was agreed with the TWPS Trustee for the three months between April and 
June 2020. Following this deferment, contributions of £10.3 million are to be paid between January 2021 and March 2021.  
June 2020. Following this deferment, contributions of £10.3 million are to be paid between January 2021 and March 2021.  

During 2020, the Group has engaged with the TWPS Trustee on the triennial valuation of the pension scheme with a reference date of 31 December 
During 2020, the Group has engaged with the TWPS Trustee on the triennial valuation of the pension scheme with a reference date of 31 December 
2019. At the current time discussions are ongoing with the TWPS Trustee to agree the valuation as well as future contributions (if applicable). Legislation 
2019. At the current time discussions are ongoing with the TWPS Trustee to agree the valuation as well as future contributions (if applicable). Legislation 
requires that agreement must be reached by 31 March 2021. 
requires that agreement must be reached by 31 March 2021. 

On an IAS 19 accounting basis the underlying deficit in the scheme at 31 December 2020 was £89.1 million (2019: surplus of £100.5 million). The terms 
of the TWPS are such that the Group does not have an unconditional right to a refund of surplus. As a result, in 2019, the Group recognised an 
adjustment to the underlying surplus in the TWPS on an IAS 19 accounting basis of £185.0 million, resulting in an IFRIC 14 deficit of £84.5 million, which 
represented the present value of future contributions under the funding plan at that time. No such adjustment has been recognised as of 31 December 
2020 since the scheme was in deficit on an IAS 19 accounting basis. 

In 2013, the Group introduced a £100.0 million Pension Funding Partnership utilising show homes, as well as seven offices, in a sale and leaseback 
structure. This provides an additional £5.1 million of annual funding for the TWPS. The assets held within the Pension Funding Partnership do not affect 
the IAS 19 figures (before IFRIC 14) as they remain assets of the Group, and are not assets of the TWPS. At 31 December 2020 there was £90.3 million 
of property and £21.9 million of cash held within the structure (2019: £96.0 million of property and £16.1 million of cash). The terms of this Funding 
Partnership are such that, should the TWPS be in a Technical Provisions deficit at 31 December 2028, then a bullet payment will be due to the scheme 
equal to the lower of £100.0 million or the Technical Provisions deficit at that time. 

The Group continues to work closely with the Trustee in managing pension risks, including management of interest rate, inflation and longevity risks. 
The TWPS assets are approximately 90% hedged against changes in both interest rates and inflation expectations on the scheme’s long term,  
‘self-sufficiency’ basis that is currently used for investment strategy purposes. The TWPS also benefits from a bulk annuity contract which covers some  
of the largest liabilities in the scheme, providing protection against interest rate, inflation and longevity risk. 

The duration, or average term to payment for the benefits due, weighted by liability, is approximately 16 years. 

Accounting assumptions 
The assumptions used in calculating the accounting costs and obligations of the TWPS, as detailed below, are set by the Directors after consultation  
with independent actuaries. The basis for these assumptions is prescribed by IAS 19 and they do not reflect the assumptions that may be used in future 
funding valuations of the TWPS.  

The discount rate used to determine the present value of the obligations is set by reference to market yields on high-quality corporate bonds with regard 
for the duration of the TWPS. The assumption for RPI inflation is set by reference to the Bank of England’s implied inflation curve with regard to the 
duration of the TWPS liabilities, with appropriate adjustments to reflect distortions due to supply and demand for inflation-linked securities. CPI inflation  
is set by reference to RPI inflation as no CPI-linked bonds exist to render implied CPI inflation directly observable. 

The life expectancies have been derived using mortality assumptions that were based on the results of a Medically Underwritten Mortality Study 
conducted by the Group during 2017, combined with experience data. Using the results from this study, the mortality assumption is based on 106%  
of S3PXA tables, CMI_2019 improvements with a 1.25% long-term trend rate, a smoothing factor of 7 and an initial addition parameter of 0.25%. The 
mortality assumption used in 2019 was 107% of S2PXA tables, CMI_2018 improvements with a 1.25% long-term trend rate, a smoothing factor of 7 and 
an initial addition parameter of nil.  

Accounting valuation assumptions 

At 31 December: 
Discount rate for scheme liabilities 
General pay inflation 
Deferred pension increases 
Pension increases* 

*  Pension increases depend on the section of the scheme of which each member is a part. 

The current life expectancies (in years) underlying the value of the accrued liabilities for the TWPS are: 

Life expectancy  

Member currently aged 65 
Member currently aged 45 

2020 

2019 

1.30%
n/a
2.15%

2.10%
n/a
2.15%
2.05%-3.60% 2.05%-3.60%

2020 

Male 

Female 

87 
88 

89
90

2019 

Male 

86
87

Female 

88
89

The table below shows the impact to the present value of scheme liabilities of movements in key assumptions, measured using the same method as the 
defined benefit scheme. 

Assumption 

Discount rate 
Rate of inflation* 
Life expectancy 

Change in assumption 

Impact on scheme liabilities 

Impact on scheme liabilities (%) 

Decrease by 0.1% p.a.
Increase by 0.1% p.a.
Members live 1 year longer

Increase by £41m 
Increase by £25m 
Increase by £104m 

1.6
1.0
4.2

*  Assumed to affect deferred revaluation and pensioner increases in payment. 

The sensitivity of increasing life expectancy has been reduced by a medically underwritten buy-in. See the section on risks and risk management at the end of this note. 

154 
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Financial statements

Notes to the consolidated financial statements continued 
Notes to the consolidated financial statements continued 

21. Retirement benefit obligations continued 
21. Retirement benefit obligations continued 

Fair value of scheme assets of the TWPS 
Fair value of scheme assets of the TWPS 

Unquoted equities(a) 
Unquoted equities(a) 
Diversified growth funds(b) 
Diversified growth funds(b) 
Hedge funds(c) 
Hedge funds(c) 
Property 
Property 
Multi-asset credit 
Multi-asset credit 
Direct lending 
Direct lending 
Corporate bonds 
Corporate bonds 
Liability driven investment(d) 
Liability driven investment(d) 
Insurance policies in respect of certain members 
Insurance policies in respect of certain members 
Cash 
Cash 

31 December 2020 
31 December 2020 

31 December 2019 
31 December 2019 

Percentage of 
Percentage of 
total scheme 
total scheme 
assets 
assets 

4.9% 
4.9% 
14.9% 
14.9% 
7.3% 
7.3% 
0.8% 
0.8% 
10.9% 
10.9% 
6.9% 
6.9% 
4.8% 
4.8% 
39.6% 
39.6% 
8.8% 
8.8% 
1.1% 
1.1% 

£ million 
£ million 

118.3 
118.3 
357.7 
357.7 
175.5 
175.5 
19.0 
19.0 
261.5 
261.5 
167.0 
167.0 
115.4 
115.4 
951.3 
951.3 
211.1 
211.1 
27.5 
27.5 

Percentage of 
Percentage of 
total scheme 
total scheme 
assets 
assets 

5.9%
5.9%
17.0%
17.0%
7.4%
7.4%
1.2%
1.2%
11.8%
11.8%
6.1%
6.1%
4.3%
4.3%
37.2%
37.2%
8.6%
8.6%
0.5%
0.5%

£ million 
£ million 

134.4
134.4
388.9
388.9
169.7
169.7
27.5
27.5
269.1
269.1
139.0
139.0
97.8
97.8
849.0
849.0
196.4
196.4
10.4
10.4

2,404.3 
2,404.3 

100.0% 
100.0% 

2,282.2
2,282.2

100.0%
100.0%

(a) This amount relates to Volatility Controlled Equities (VCE). This fund has 2.5 – 8x leverage exposure, with a target of 4x. The leverage at 31 December 2020 was 3.4x (31 December 
(a) This amount relates to Volatility Controlled Equities (VCE). This fund has 2.5 – 8x leverage exposure, with a target of 4x. The leverage at 31 December 2020 was 3.4x (31 December 

2019: 3.1x). 
2019: 3.1x). 

(b) This amount relates to the Scheme’s Diversified Risk Premia (DRP) allocation. The leverage on the two funds in the DRP allocation at 31 December 2020 was 1.9x and 1.7x respectively 
(b) This amount relates to the Scheme’s Diversified Risk Premia (DRP) allocation. The leverage on the two funds in the DRP allocation at 31 December 2020 was 1.9x and 1.7x respectively 

(31 December 2019: 0.3x and 1.8x). 
(31 December 2019: 0.3x and 1.8x). 

(c) The leverage on this fund at 31 December 2020 was 0.9x (31 December 2019: 0.8x). 
(c) The leverage on this fund at 31 December 2020 was 0.9x (31 December 2019: 0.8x). 

(d) The bespoke Liability Driven Investment (LDI) fund is designed to protect the Scheme against movements in interest rates and inflation. The overall leverage on the LDI fund at 
(d) The bespoke Liability Driven Investment (LDI) fund is designed to protect the Scheme against movements in interest rates and inflation. The overall leverage on the LDI fund at 

31 December 2020 is approximately 3.7x (31 December 2019: 4x). 
31 December 2020 is approximately 3.7x (31 December 2019: 4x). 

The value of the annuities held by the TWPS are set equal to the value of the liabilities which these annuities match. All other fair values are provided  
The value of the annuities held by the TWPS are set equal to the value of the liabilities which these annuities match. All other fair values are provided  
by the fund managers and collated by Northern Trust as custodian, who independently price the securities from their preferred vendor sources where  
by the fund managers and collated by Northern Trust as custodian, who independently price the securities from their preferred vendor sources where  
the data is publicly available and rely on investment manager data where this information is not available. Where available, the fair values are quoted prices 
the data is publicly available and rely on investment manager data where this information is not available. Where available, the fair values are quoted prices 
(e.g. listed equity). Unlisted investments (e.g. private equity) are included at values provided by the fund manager in accordance with relevant guidance. 
(e.g. listed equity). Unlisted investments (e.g. private equity) are included at values provided by the fund manager in accordance with relevant guidance. 
Other significant assets are valued based on observable inputs. 
Other significant assets are valued based on observable inputs. 

There are no investments in respect of the Group’s own securities. 
There are no investments in respect of the Group’s own securities. 

The table below details the movements in the TWPS pension liability and assets recorded through the income statement and other  
The table below details the movements in the TWPS pension liability and assets recorded through the income statement and other  
comprehensive income. 
comprehensive income. 

£ million  
£ million  

At 1 January 
At 1 January 
Past service cost related to GMP equalisation 
Past service cost related to GMP equalisation 
Past service credit related to PIE exercise (Note 6) 
Past service credit related to PIE exercise (Note 6) 
Administration expenses 
Administration expenses 
Interest (expense)/income 
Interest (expense)/income 

Total amount recognised in income statement 
Total amount recognised in income statement 

Return on plan assets in excess of interest income 
Return on plan assets in excess of interest income 
Change in demographic assumptions 
Change in demographic assumptions 
Change in financial assumptions 
Change in financial assumptions 
Experience gain 
Experience gain 
Adjustment to liabilities for IFRIC 14 
Adjustment to liabilities for IFRIC 14 

Total remeasurements in other comprehensive income 
Total remeasurements in other comprehensive income 

Employer contributions 
Employer contributions 
Employee contributions 
Employee contributions 
Benefit payments 
Benefit payments 

At 31 December 
At 31 December 

2020 
2020 

2019 
2019 

Present value of 
Present value of 
obligation 
obligation 

Fair value 
Fair value 
of scheme 
of scheme 
assets 
assets 

Asset/(liability) 
Asset/(liability) 
recognised on 
recognised on 
balance sheet 
balance sheet 

Present value of 
Present value of 
obligation 
obligation 

Fair value 
Fair value 
of scheme
of scheme
 assets 
 assets 

Asset/(liability) 
Asset/(liability) 
recognised on 
recognised on 
balance sheet 
balance sheet 

(2,366.7)
(2,366.7)
(1.2)
(1.2)
–
–
–
–
(48.5)
(48.5)

(49.7)
(49.7)

–
–
(100.8)
(100.8)
(286.3)
(286.3)
2.5
2.5
188.9
188.9

(195.7)
(195.7)

–
–
–
–
118.7
118.7

2,282.2
2,282.2
–
–
–
–
(2.5)
(2.5)
47.1
47.1

44.6
44.6

159.1
159.1
–
–
–
–
–
–
–
–

159.1
159.1

37.1
37.1
–
–
(118.7)
(118.7)

(84.5) 
(84.5) 
(1.2) 
(1.2) 
– 
– 
(2.5) 
(2.5) 
(1.4) 
(1.4) 

(5.1) 
(5.1) 

159.1 
159.1 
(100.8) 
(100.8) 
(286.3) 
(286.3) 
2.5 
2.5 
188.9 
188.9 

(36.6) 
(36.6) 

37.1 
37.1 
– 
– 
– 
– 

(2,237.2) 
(2,237.2) 
– 
– 
15.3 
15.3 
– 
– 
(64.3) 
(64.3) 

(49.0) 
(49.0) 

– 
– 
46.1 
46.1 
(245.9) 
(245.9) 
17.9 
17.9 
(14.0) 
(14.0) 

(195.9) 
(195.9) 

– 
– 
– 
– 
115.4 
115.4 

2,104.2
2,104.2
–
–
–
–
(1.8)
(1.8)
61.1
61.1

59.3
59.3

187.0
187.0
–
–
–
–
–
–
–
–

187.0
187.0

47.1
47.1
–
–
(115.4)
(115.4)

(2,493.4)
(2,493.4)

2,404.3
2,404.3

(89.1) 
(89.1) 

(2,366.7) 
(2,366.7) 

2,282.2
2,282.2

(133.0)
(133.0)
–
–
15.3
15.3
(1.8)
(1.8)
(3.2)
(3.2)

10.3
10.3

187.0
187.0
46.1
46.1
(245.9)
(245.9)
17.9
17.9
(14.0)
(14.0)

(8.9)
(8.9)

47.1
47.1
–
–
–
–

(84.5)
(84.5)

21. Retirement benefit obligations continued  

Accounting valuation 

£ million 

Fair value of scheme assets 
Present value of scheme obligations 

(Deficit)/surplus in scheme 

IFRIC 14 limitation on recognition of surplus 

Deficit after IFRIC 14 adjustment 

2020 

2019 

2,404.3
(2,493.4)

(89.1)

–

(89.1)

2,282.2
(2,181.7)

100.5

(185.0)

(84.5)

Risks and risk management 
The TWPS, in common with the majority of such defined benefit pension schemes in the UK, has a number of areas of risk. These areas of risk, and the 
ways in which the Group has sought to manage them, are set out in the table below. 

The risks are considered from both a funding perspective, which drives the cash commitments of the Group, and from an accounting perspective,  
i.e. the extent to which such risks affect the amounts recorded in the Group’s financial statements. 

Although investment decisions in the UK are the responsibility of the TWPS Trustee, the Group takes an active interest to ensure that the pension scheme 
risks are managed efficiently. The Group has regular meetings with the Trustee to discuss investment performance, regulatory changes and proposals to 
actively manage the position of the TWPS.  

Risk 

  Description 

Asset 
volatility 

In November 2017, the Trustee agreed to diversify their Diversified Risk Premia (DRP) allocation between two managers, disinvesting 
half of the current DRP allocation with AQR, and allocating this to the Bridgewater Optimal fund. This transition occurred on 1 February 
2018 (with £188 million allocated to the Bridgewater Optimal fund) and has led to greater diversification and reduced manager 
concentration risk. 

In March 2018, the Trustee put in place a de-risking framework to ensure that any asset outperformance above expectations of the 
TWPS objectives was captured. This led to the TWPS de-risking from the Schroders Volatility Controlled Equities fund in Q2 2018 
where c.£60 million (one third of the allocation) was disinvested. 

The TWPS strategy remains well diversified through its exposure to a range of asset classes, including volatility-controlled equities, 
commercial real estate debt, direct loans, fund of hedge funds, Government bonds and a broad spectrum of corporate bonds and 
other fixed income exposures. 

The TWPS does not target a specific asset allocation but instead bases its strategic asset allocation on the return objectives and risk 
constraints agreed upon by the Trustee. These were revisited and reviewed in 2018 to ensure they reflected the TWPS latest position. 
Given the TWPS’ improved funding position, the Trustee agreed that the TWPS’ full funding objective would be brought forward to 
2025 (from 2030) on a low-risk, self-sufficiency basis. The TWPS risk budget was also reduced from a funding-ratio-at-risk measure  
of 10% to 7.5%. 

There were no significant changes to the TWPS’ asset allocation over 2020, which remains well diversified, with risk significantly below 
the agreed risk budget. 

Changes in 
bond yields 

Falling bond yields tend to increase the funding and accounting liabilities. However, the investment in bond and liability-matching 
derivatives offers a degree of matching, i.e. the movement in assets arising from changes in bond yields partially matches the 
movement in the funding or accounting liabilities. In this way, the exposure to movements in bond yields is reduced. 

Investing  
in foreign 
currency 

To maintain appropriate diversification of investments within the TWPS assets and to take advantage of overseas investment returns,  
a proportion of the underlying investment portfolio is invested overseas. To balance the risk of investing in foreign currencies while 
having an obligation to settle benefits in Sterling, a currency hedging programme, using forward foreign exchange contracts, has been 
put in place to reduce the currency exposure of these overseas investments to the targeted level. 

Asset/liability 
mismatch 

In order to manage the TWPS’ economic exposure to interest rates and inflation rates, a liability-hedging programme has been put in 
place. Derivatives are being used to hedge changes in the TWPS’ funding level from changes in its liabilities in an unfunded way, 
substantially reducing asset/liability mismatch risk. 

Liquidity 

Life 
expectancy 

Insurance policies, real estate and illiquid debt (which include commercial real estate debt and direct lending bonds) make up  
£397 million (17%) of the asset portfolio of the TWPS. Excluding these amounts, approximately 57% of assets are managed in either 
segregated accounts or daily/weekly dealt pooled funds and can be realised within a few business days under normal market 
conditions. Of the remaining investments, a further 11% of assets are invested in pooled funds with monthly redemption dates. 
The remaining 16% could be redeemed within approximately six to nine months of notification in normal market conditions. 

The majority of the TWPS obligations are to provide a pension for the life of the member on retirement, so increases in life expectancy 
will result in an increase in the TWPS’ liabilities. The inflation-linked nature of the majority of benefit payments from the TWPS increases 
the sensitivity of the liabilities to changes in life expectancy. During 2014, the Group reached agreement with Partnership Life Assurance 
Company Limited (now Just Group plc) to insure the benefits of 10% of members with the greatest anticipated liabilities through a 
medically underwritten buy-in. By insuring these members, the Group has removed more than 10% of risk from the TWPS by 
significantly reducing the longevity risk in relation to a large proportion of the liabilities. 

156 
156 
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157

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial statements

Notes to the consolidated financial statements continued 
Notes to the consolidated financial statements continued 

22. Provisions 
22. Provisions 

£ million  
£ million  

At 1 January 2019 
At 1 January 2019 
Additions 
Additions 
Utilisation 
Utilisation 
Released 
Released 
Other movements 
Other movements 

At 31 December 2019 
At 31 December 2019 
Additions 
Additions 
Utilisation 
Utilisation 
Released 
Released 
Other movements 
Other movements 

At 31 December 2020 
At 31 December 2020 

£ million  
£ million  

Current 
Current 
Non-current 
Non-current 

31 December 
31 December 

ACM cladding 
ACM cladding 

Leasehold 
Leasehold 

29.6 
29.6 
– 
– 
(5.9) 
(5.9) 
– 
– 
– 
– 

23.7 
23.7 
10.0 
10.0 
(5.1) 
(5.1) 
– 
– 
– 
– 

28.6 
28.6 

102.1 
102.1 
– 
– 
(29.9) 
(29.9) 
– 
– 
– 
– 

72.2 
72.2 
– 
– 
(12.6) 
(12.6) 
– 
– 
– 
– 

59.6 
59.6 

Other 
Other 

38.6
38.6
11.2
11.2
(9.0)
(9.0)
(8.2)
(8.2)
(0.1)
(0.1)

32.5
32.5
22.6
22.6
(9.0)
(9.0)
(4.0)
(4.0)
0.2
0.2

42.3
42.3

2020 
2020 

70.6
70.6
59.9
59.9

130.5
130.5

Total 
Total 

170.3
170.3
11.2
11.2
(44.8)
(44.8)
(8.2)
(8.2)
(0.1)
(0.1)

128.4
128.4
32.6
32.6
(26.7)
(26.7)
(4.0)
(4.0)
0.2
0.2

130.5
130.5

2019 
2019 

72.7
72.7
55.7
55.7

128.4
128.4

In 2018 the Group established an exceptional provision for the cost of replacing Aluminium Composite Material (ACM) on a small number of legacy 
In 2018 the Group established an exceptional provision for the cost of replacing Aluminium Composite Material (ACM) on a small number of legacy 
developments, which was increased in the year to reflect the latest estimate of costs to complete the planned works. The majority of the provision is 
developments, which was increased in the year to reflect the latest estimate of costs to complete the planned works. The majority of the provision is 
expected to be utilised over two years. 
expected to be utilised over two years. 

In 2017 the Group launched an assistance scheme to help certain customers restructure their ground rent agreements with their freeholder and 
In 2017 the Group launched an assistance scheme to help certain customers restructure their ground rent agreements with their freeholder and 
established an associated provision of £130.0 million to fund this. The amounts and timing of the outflows depend largely on the number and rate of 
established an associated provision of £130.0 million to fund this. The amounts and timing of the outflows depend largely on the number and rate of 
eligible applicants to the scheme and ongoing discussions with freeholders. The Group expects the scheme will run for several years and anticipates 
eligible applicants to the scheme and ongoing discussions with freeholders. The Group expects the scheme will run for several years and anticipates 
approximately £30.0 million of the remaining provision will be utilised within the next 12 months. 
approximately £30.0 million of the remaining provision will be utilised within the next 12 months. 

Other provisions consist of a remedial work provision covering various obligations on a limited number of sites across the Group. Other provisions also 
Other provisions consist of a remedial work provision covering various obligations on a limited number of sites across the Group. Other provisions also 
includes amounts for restructuring costs and legal claims and other contract-related costs associated with various matters arising across the Group,  
includes amounts for restructuring costs and legal claims and other contract-related costs associated with various matters arising across the Group,  
the majority of which are anticipated to be settled within a three year period; however, there is some uncertainty regarding the timing of these outflows due 
the majority of which are anticipated to be settled within a three year period; however, there is some uncertainty regarding the timing of these outflows due 
to the nature of the claims and the length of time it can take to reach settlement. 
to the nature of the claims and the length of time it can take to reach settlement. 

23. Share capital 
23. Share capital 

£ million  
£ million  

Authorised: 
Authorised: 
22,200,819,176 (2019: 22,200,819,176) ordinary shares of 1p each 
22,200,819,176 (2019: 22,200,819,176) ordinary shares of 1p each 
1,158,299,201 (2019: 1,158,299,201) deferred ordinary shares of 24p each 
1,158,299,201 (2019: 1,158,299,201) deferred ordinary shares of 24p each 

Issued and fully paid: 
Issued and fully paid: 
31 December 2019 
31 December 2019 
Shares issued in year 
Shares issued in year 

31 December 2020 
31 December 2020 

2020 
2020 

2019 
2019 

222.0
222.0
278.0
278.0

500.0
500.0

222.0
222.0
278.0
278.0

500.0
500.0

Number of  
Number of  
ordinary shares 
ordinary shares 

Number of deferred 
Number of deferred 
ordinary shares 
ordinary shares 

£ million 
£ million 

3,283,108,174 
3,283,108,174 
362,308,473 
362,308,473 

1,065,566,274
1,065,566,274
–
–

3,645,416,647 
3,645,416,647 

1,065,566,274
1,065,566,274

288.6
288.6
3.6
3.6

292.2
292.2

In June 2020 the Company issued 360,265,931 ordinary shares of 1p at a price of 145p to raise total net proceeds of £510.1 million after expenses. 
In June 2020 the Company issued 360,265,931 ordinary shares of 1p at a price of 145p to raise total net proceeds of £510.1 million after expenses. 
355,000,000 of these shares were placed via a cash box structure (the “Placing”) in which the cash box entity issued redeemable preference shares in 
355,000,000 of these shares were placed via a cash box structure (the “Placing”) in which the cash box entity issued redeemable preference shares in 
consideration for the receipt of the net cash proceeds arising from the placement of those shares. Taylor Wimpey plc ordinary shares were issued in 
consideration for the receipt of the net cash proceeds arising from the placement of those shares. Taylor Wimpey plc ordinary shares were issued in 
consideration for the transfer of the redeemable preference shares, that it did not already own, of the cash box entity. It was therefore determined that the 
consideration for the transfer of the redeemable preference shares, that it did not already own, of the cash box entity. It was therefore determined that the 
placing of those shares qualified for merger relief under section 612 of the Companies Act 2006 such that the excess of the value of the acquired shares 
placing of those shares qualified for merger relief under section 612 of the Companies Act 2006 such that the excess of the value of the acquired shares 
in the cash box entity over the nominal value of the ordinary shares issued by Taylor Wimpey plc was credited to Other Reserves. The remainder of the 
in the cash box entity over the nominal value of the ordinary shares issued by Taylor Wimpey plc was credited to Other Reserves. The remainder of the 
shares issued, 5,265,931, were issued via a Retail Offer open to employees and other retail investors and a Directors’ Subscription. The Placing was 
shares issued, 5,265,931, were issued via a Retail Offer open to employees and other retail investors and a Directors’ Subscription. The Placing was 
performed to allow the Group to pursue additional near term land acquisition opportunities. 
performed to allow the Group to pursue additional near term land acquisition opportunities. 

The Placing, Retail and Subscription shares placed rank pari passu in all respects with the existing ordinary shares of the Company, including, without 
The Placing, Retail and Subscription shares placed rank pari passu in all respects with the existing ordinary shares of the Company, including, without 
limitation, the right to receive all dividends and other distributions declared, made or paid after the date of issue. 
limitation, the right to receive all dividends and other distributions declared, made or paid after the date of issue. 

In addition during the year, the Company issued 2.0 million (2019: 5.1 million) ordinary shares to satisfy option exercises.  
In addition during the year, the Company issued 2.0 million (2019: 5.1 million) ordinary shares to satisfy option exercises.  

23. Share capital continued 

The Company has two classes of shares: 

–  Ordinary shares of 1p, each of which carries the right to one vote at general meetings of the Company and such other rights and obligations as are set 

out in the Company’s Articles of Association. 

–  Deferred ordinary shares of 24p, which carry no voting rights and no entitlement to any dividend. The deferred ordinary shares were issued as part of a 

capital reorganisation in 2009 and have not subsequently changed. 

24. Share premium  

£ million  

At 1 January 
Shares issued in year 

At 31 December 

25. Other reserves 

£ million  

Balance at 1 January 2019 
Exchange differences on translation of foreign operations 
Movement in fair value of hedging instruments 

Balance at 31 December 2019 
Exchange differences on translation of foreign operations 
Movement in fair value of hedging instruments 
Shares issued in year 

Balance at 31 December 2020 

2020 

762.9
10.2

773.1

Other 

4.9
–
–

4.9
–
–
499.1

504.0

2019 

762.9
–

762.9

Total other 
reserves 

45.0
(5.5)
4.1

43.6
5.2
(4.2)
499.1

543.7

Capital 
redemption 
reserve 

Translation 
reserve 

31.5 
– 
– 

31.5 
– 
– 
– 

31.5 

8.6
(5.5)
4.1

7.2
5.2
(4.2)
–

8.2

Capital redemption reserve 
The capital redemption reserve arose on an historic redemption of the Company’s shares and is not distributable. 

Translation reserve 
The translation reserve consists of exchange differences arising on the translation of overseas operations. It also includes changes in fair values of hedging 
instruments where such instruments are designated and effective as hedges of investment in overseas operations. 

Other reserve 
£499.1 million of other reserves arose on the cash box placing that occurred in June 2020 and qualified for merger relief under section 612 of the 
Companies Act 2006 (see Note 23). 

26. Own shares 

£ million  

Balance at 1 January 2019 
Disposed of on exercise of options 

Balance at 31 December 2019 
Disposed of on exercise of options 

Balance at 31 December 2020 

22.7
(5.1)

17.6
(6.1)

11.5

The own shares reserve represents the cost of shares in Taylor Wimpey plc purchased in the market, those held as treasury shares and those held by  
the Taylor Wimpey Employee Share Ownership Trusts to satisfy options and conditional share awards under the Group’s share plans.  

Million shares 

Ordinary shares held in trust for bonus, option and performance award plans 

2020 

7.1

2019 

10.7

Employee Share Ownership Trusts (ESOTs) are used to hold the Company’s shares which have been acquired on the market. These shares are used to 
meet the valid exercise of options and/or vesting of conditional awards and/or award of shares under the Executive Incentive Scheme, Bonus Deferral 
Plan, Performance Share Plan, Savings-Related Share Option Scheme and the matching award of shares under the Share Incentive Plan. During the year, 
Taylor Wimpey plc did not purchase any of its own shares to be held in the ESOTs (2019: none). 

The ESOTs’ entire holding of shares at 31 December 2020 was covered by outstanding options and conditional awards over shares at that date. 

158 
158 
158

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Taylor Wimpey plc Annual Report and Accounts 2020 

Taylor Wimpey plc Annual Report and Accounts 2020

www.taylorwimpey.co.uk

www.taylorwimpey.co.uk

Taylor Wimpey plc Annual Report and Accounts 2020

www.taylorwimpey.co.uk  159 

159

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial statements

Notes to the consolidated financial statements continued 
Notes to the consolidated financial statements continued 

27. Notes to the cash flow statement 
27. Notes to the cash flow statement 

29. Share-based payments continued 

Cash and cash equivalents comprise cash at bank and other short term highly liquid investments with an original maturity of three months or less. 
Cash and cash equivalents comprise cash at bank and other short term highly liquid investments with an original maturity of three months or less. 

The conditional awards outstanding at 31 December 2020 had a weighted average remaining contractual life of 1.70 years (2019: 1.76 years).  

Movement in net cash 
Movement in net cash 

£ million  
£ million  

Balance at 1 January 2019 
Balance at 1 January 2019 
Net cash flow 
Net cash flow 
Foreign exchange 
Foreign exchange 

Balance at 31 December 2019 
Balance at 31 December 2019 
Net cash flow 
Net cash flow 
Foreign exchange 
Foreign exchange 

Balance at 31 December 2020 
Balance at 31 December 2020 

Cash and cash 
Cash and cash 
equivalents 
equivalents 

Bank and 
Bank and 
other loans 
other loans 

Total
Total
 net cash 
 net cash 

734.2 
734.2 
(101.2) 
(101.2) 
(2.6) 
(2.6) 

630.4 
630.4 
191.3 
191.3 
1.3 
1.3 

823.0 
823.0 

(90.1)
(90.1)
–
–
5.4
5.4

(84.7)
(84.7)
(13.5)
(13.5)
(5.4)
(5.4)

(103.6)
(103.6)

644.1
644.1
(101.2)
(101.2)
2.8
2.8

545.7
545.7
177.8
177.8
(4.1)
(4.1)

719.4
719.4

28. Contingent liabilities and capital commitments  
28. Contingent liabilities and capital commitments  

The Group in the normal course of business has given guarantees and entered into counter-indemnities in respect of bonds relating to the Group’s own 
The Group in the normal course of business has given guarantees and entered into counter-indemnities in respect of bonds relating to the Group’s own 
contracts and has given guarantees in respect of the Group’s share of certain contractual obligations of joint ventures.  
contracts and has given guarantees in respect of the Group’s share of certain contractual obligations of joint ventures.  

The Group has entered into counter-indemnities in the normal course of business in respect of performance bonds.  
The Group has entered into counter-indemnities in the normal course of business in respect of performance bonds.  

Provision is made for the Directors’ best estimate of all known legal claims and all legal actions in progress. The Group takes legal advice as to the likelihood 
Provision is made for the Directors’ best estimate of all known legal claims and all legal actions in progress. The Group takes legal advice as to the likelihood 
of success of claims and actions and no provision is made where the Directors consider, based on that advice, that the action is unlikely to succeed.  
of success of claims and actions and no provision is made where the Directors consider, based on that advice, that the action is unlikely to succeed.  

The Group has no significant capital commitments at 31 December 2020 (2019: none). 
The Group has no significant capital commitments at 31 December 2020 (2019: none). 

29. Share-based payments 
29. Share-based payments 

Equity-settled share option plan 
Equity-settled share option plan 
Details of all equity-settled share-based payment arrangements in existence during the year are set out in the Directors’ Remuneration Report on pages 
Details of all equity-settled share-based payment arrangements in existence during the year are set out in the Directors’ Remuneration Report on pages 
98 to 120. The tables below show the movements in the schemes in the year as well as their weighted average exercise price (WAEP). 
98 to 120. The tables below show the movements in the schemes in the year as well as their weighted average exercise price (WAEP). 

Sharesave (SAYE): 
Sharesave (SAYE): 

Outstanding at the beginning of the year 
Outstanding at the beginning of the year 
Granted during the year 
Granted during the year 
Forfeited during the year 
Forfeited during the year 
Exercised during the year 
Exercised during the year 

Outstanding at the end of the year 
Outstanding at the end of the year 
Exercisable at the end of the year 
Exercisable at the end of the year 

2020 
2020 

2019 
2019 

Options 
Options 

WAEP (in £) 
WAEP (in £) 

Options 
Options 

WAEP (in £) 
WAEP (in £) 

19,740,433 
19,740,433 
18,043,668 
18,043,668 
(7,359,577) 
(7,359,577) 
(2,042,542) 
(2,042,542) 

28,381,982 
28,381,982 
1,504,748 
1,504,748 

1.32  19,229,800
1.32  19,229,800
8,514,599
8,514,599
0.97 
0.97 
(2,941,723)
(2,941,723)
1.29 
1.29 
(5,062,243)
(5,062,243)
1.38 
1.38 

1.10  19,740,433
1.10  19,740,433
1,018,291
1,018,291
1.48 
1.48 

1.36
1.36
1.21
1.21
1.41
1.41
1.26
1.26

1.32
1.32
1.17
1.17

The remaining Sharesave options outstanding at 31 December 2020 had a range of exercise prices from £0.97 to £1.59 (2019: £0.90 to £1.59) and a 
The remaining Sharesave options outstanding at 31 December 2020 had a range of exercise prices from £0.97 to £1.59 (2019: £0.90 to £1.59) and a 
weighted average remaining contractual life of 3.40 years (2019: 2.93 years).  
weighted average remaining contractual life of 3.40 years (2019: 2.93 years).  

Share Incentive Plan (SIP): 
Share Incentive Plan (SIP): 

Outstanding at the beginning of the year 
Outstanding at the beginning of the year 
Granted during the year 
Granted during the year 
Forfeited during the year 
Forfeited during the year 
Exercised during the year 
Exercised during the year 

Outstanding at the end of the year 
Outstanding at the end of the year 
Exercisable at the end of the year 
Exercisable at the end of the year 

2020 
2020 

2019 
2019 

Options 
Options 

WAEP (in £) 
WAEP (in £) 

Options 
Options 

WAEP (in £) 
WAEP (in £) 

5,789,856 
5,789,856 
1,874,590 
1,874,590 
(385,229) 
(385,229) 
(556,828) 
(556,828) 

6,722,389 
6,722,389 
2,810,423 
2,810,423 

– 
– 
– 
– 
– 
– 
– 
– 

– 
– 
– 
– 

5,386,991
5,386,991
1,480,352
1,480,352
(409,804)
(409,804)
(667,683)
(667,683)

5,789,856
5,789,856
2,729,080
2,729,080

–
–
–
–
–
–
–
–

–
–
–
–

The table above represents shares that are granted to employees on a matching basis, when the employee joins the scheme, purchased shares are 
The table above represents shares that are granted to employees on a matching basis, when the employee joins the scheme, purchased shares are 
matched on a 1:1 basis, these awards do not expire.  
matched on a 1:1 basis, these awards do not expire.  

Performance Share Plan (PSP): 
Performance Share Plan (PSP): 

Outstanding at the beginning of the year 
Outstanding at the beginning of the year 
Granted during the year 
Granted during the year 
Forfeited during the year 
Forfeited during the year 
Exercised during the year 
Exercised during the year 

Outstanding at the end of the year 
Outstanding at the end of the year 
Exercisable at the end of the year 
Exercisable at the end of the year 

2020 
2020 

2019 
2019 

Options  
Options  

WAEP (in £) 
WAEP (in £) 

Options 
Options 

WAEP (in £) 
WAEP (in £) 

19,466,040 
19,466,040 
6,876,632 
6,876,632 
(2,854,138) 
(2,854,138) 
(3,371,590) 
(3,371,590) 

20,116,944 
20,116,944 
– 
– 

–  18,601,569
–  18,601,569
7,489,917
7,489,917
– 
– 
(3,933,994)
(3,933,994)
– 
– 
(2,691,452)
(2,691,452)
– 
– 

–  19,466,040
–  19,466,040
–
–
– 
– 

–
–
–
–
–
–
–
–

–
–
–
–

The average share price at the date of exercise across all options exercised during the period was £1.80 (2019: £1.73). For share plans granted during  
the current and preceding year, the fair value of the awards at the grant date was determined as follows: 

Share awards with no market 
conditions 

Share awards with market 
conditions 

2020 

2019 

2020 

2019 

Model 
Weighted average share price 
Weighted average exercise price 
Expected volatility 
Expected life 
Risk-free rate 
Expected dividend yield 
Weighted average fair value of options granted in year 

Binomial 
£1.28 
£0.79 
39% 
3/5 years 
0.1% 
2.02% 
£0.66 

Binomial Monte Carlo Monte Carlo
£1.85
Nil
35%
3 years
0.8%
0.0%
£1.07

£1.60
£0.84
35%
3/5 years
0.3%
4.54%
£0.81

£2.11
Nil
25%
3 years
0.2%
0.0%
£1.17

Expected volatility was determined by calculating the historical volatility of the Group’s share price over the expected term. The expected life used in the 
model was based on historical exercise patterns. 

The Group recognised a share-based payment expense of £8.2 million in the year (2019: £10.1 million), which was composed of £7.0 million in relation  
to equity settled schemes and £1.2 million in relation to cash settled elements. 

30. Related party transactions  

Transactions between the Company and its subsidiaries, which are related parties, have been eliminated on consolidation and are not disclosed in this 
note. The pension schemes of the Group are related parties. Arrangements between the Group and its pension schemes are disclosed in Note 21. 
Transactions between the Group and its joint ventures are disclosed below. The Group has loans with joint ventures that are detailed in Note 13.  

Trading transactions 
During the year, Group sales to joint ventures totalled £19.9 million (2019: £15.6 million).  

Remuneration of key management personnel 
The key management personnel of the Group are the members of the Group Management Team (GMT) as presented on page 15. The remuneration 
information for the Executive Directors is set out in the Remuneration Report on page 113. The aggregate compensation for the other members of the 
GMT is as follows:  

£ million 

Short term employee benefits 
Post-employment benefits 

Total (excluding share-based payments charge) 

2020 

2.6
0.3

2.9

2019 

2.4
0.3

2.7

In addition to the amounts above, a share-based payment charge of £0.5 million (2019: £0.9 million) related to share options held by members of 
the GMT. 

31. Dividends 

£ million 

Proposed 
Interim dividend 2020: nil (2019: 3.84p) per ordinary share of 1p each 
Final dividend 2020: 4.14p (2019: nil) per ordinary share of 1p each 

Amounts recognised as distributions to equity holders 
Paid 
Final dividend 2019: nil (2018: 3.80p) per ordinary share of 1p each 
Interim dividend 2020: nil (2019: 3.84p) per ordinary share of 1p each 
Special dividend 2020: nil (2019: 10.70p) per ordinary share of 1p each 

2020 

2019 

–
151.0

151.0

–
–
–

–

125.6
–

125.6

124.2
125.6
349.9

599.7

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Financial statements

Notes to the consolidated financial statements continued 
Notes to the consolidated financial statements continued 

31. Dividends continued 
31. Dividends continued 

32. Alternative performance measures continued 

The Directors recommend a final dividend for the year ended 31 December 2020 of 4.14 pence per share (2019: nil pence per share) subject to 
The Directors recommend a final dividend for the year ended 31 December 2020 of 4.14 pence per share (2019: nil pence per share) subject to 
shareholder approval at the Annual General Meeting, with an equivalent final dividend charge of c.£151.0 million (2019: nil). The final dividend will be paid 
shareholder approval at the Annual General Meeting, with an equivalent final dividend charge of c.£151.0 million (2019: nil). The final dividend will be paid 
on 14 May 2021 to all shareholders registered at the close of business on 6 April 2021. 
on 14 May 2021 to all shareholders registered at the close of business on 6 April 2021. 

In accordance with IAS 10 ‘Events after the Reporting Period’, the proposed final dividend has not been accrued as a liability at 31 December 2020.  
In accordance with IAS 10 ‘Events after the Reporting Period’, the proposed final dividend has not been accrued as a liability at 31 December 2020.  

32. Alternative performance measures 
32. Alternative performance measures 

The Group uses a number of alternative performance measures (APMs) which are not defined within IFRS. The Directors use these measures in order to 
The Group uses a number of alternative performance measures (APMs) which are not defined within IFRS. The Directors use these measures in order to 
assess the underlying operational performance of the Group and, as such, these measures should be considered alongside IFRS measures. The following 
assess the underlying operational performance of the Group and, as such, these measures should be considered alongside IFRS measures. The following 
APMs are referred to throughout the year end results.  
APMs are referred to throughout the year end results.  

Profit before taxation and exceptional items and profit for the period before exceptional items 
Profit before taxation and exceptional items and profit for the period before exceptional items 
The Directors consider the removal of exceptional items from the reported results provides more clarity on the performance of the Group. They are 
The Directors consider the removal of exceptional items from the reported results provides more clarity on the performance of the Group. They are 
reconciled to profit before tax and profit for the period on the face of the consolidated income statement. 
reconciled to profit before tax and profit for the period on the face of the consolidated income statement. 

Operating profit and operating profit margin 
Operating profit and operating profit margin 
Throughout the Annual Report and Accounts operating profit is used as one of the main measures of performance. Operating profit is defined as profit on 
Throughout the Annual Report and Accounts operating profit is used as one of the main measures of performance. Operating profit is defined as profit on 
ordinary activities before net finance costs, exceptional items and tax, after share of results of joint ventures. The Directors consider this to be an important 
ordinary activities before net finance costs, exceptional items and tax, after share of results of joint ventures. The Directors consider this to be an important 
measure of the underlying performance of the Group. Operating profit margin is calculated as operating profit divided by total revenue. The Directors 
measure of the underlying performance of the Group. Operating profit margin is calculated as operating profit divided by total revenue. The Directors 
consider this to be a metric which reflects the underlying performance of the business. 
consider this to be a metric which reflects the underlying performance of the business. 

Profit on ordinary activities before finance costs (£m) 
Profit on ordinary activities before finance costs (£m) 
Adjusted for: 
Adjusted for: 

Share of results of joint ventures (£m) 
Share of results of joint ventures (£m) 
Exceptional items (£m) 
Exceptional items (£m) 

Operating profit (£m) 
Operating profit (£m) 
Revenue (£m) 
Revenue (£m) 

Operating profit margin 
Operating profit margin 

2020 
2020 

282.4
282.4

2019 
2019 

856.8
856.8

7.9
7.9
10.0
10.0

300.3
300.3
2,790.2
2,790.2

10.8%
10.8%

8.0
8.0
(14.3)
(14.3)

850.5
850.5
4,341.3
4,341.3

19.6%
19.6%

Net operating assets 
Net operating assets 
Net operating assets is defined as basic net assets less net cash, excluding net taxation balances and accrued dividends. Average net operating assets is 
Net operating assets is defined as basic net assets less net cash, excluding net taxation balances and accrued dividends. Average net operating assets is 
the average of the opening and closing net operating assets of the 12-month period. With return on net operating assets, the Directors consider this to be 
the average of the opening and closing net operating assets of the 12-month period. With return on net operating assets, the Directors consider this to be 
an important measure of the underlying operating efficiency and performance of the Group. 
an important measure of the underlying operating efficiency and performance of the Group. 

Basic net assets (£m) 
Basic net assets (£m) 
Adjusted for: 
Adjusted for: 

Cash (£m) (Note 16) 
Cash (£m) (Note 16) 
Borrowings (£m) (Note 17) 
Borrowings (£m) (Note 17) 
Net taxation (£m) 
Net taxation (£m) 
Accrued dividends (£m) 
Accrued dividends (£m) 

Net operating assets (£m) 
Net operating assets (£m) 

Average basic net assets (£m) 
Average basic net assets (£m) 

Average net operating assets (£m) 
Average net operating assets (£m) 

2020 
2020 

2019 
2019 

2018 
2018 

4,016.8 
4,016.8 

3,307.8
3,307.8

3,226.8
3,226.8

(823.0) 
(823.0) 
103.6 
103.6 
(32.6) 
(32.6) 
– 
– 

3,264.8 
3,264.8 

3,662.3 
3,662.3 

3,032.5 
3,032.5 

(630.4)
(630.4)
84.7
84.7
38.1
38.1
–
–

2,800.2
2,800.2

3,267.3
3,267.3

2,706.1
2,706.1

(734.2)
(734.2)
90.1
90.1
29.2
29.2
–
–

2,611.9
2,611.9

Return on net operating assets 
Return on net operating assets is defined as operating profit divided by average net operating assets. The Directors consider this to be an important 
measure of the underlying operating efficiency and performance of the Group. 

Operating profit (£m) 
Average net operating assets (£m) 

Return on net operating assets 

2020 

2019 

300.3
3,032.5

9.9%

850.5
2,706.1

31.4%

Tangible net assets per share  
This is calculated as net assets before any accrued dividends, excluding goodwill and intangible assets, divided by the number of ordinary shares in issue 
at the end of the period. The Directors consider this to be a good measure of the value intrinsic within each ordinary share. 

Basic net assets (£m) 
Adjusted for: 

Intangible assets (£m) (Note 11) 

Tangible net assets (£m) 
Ordinary shares in issue (millions) 

Tangible net assets per share (pence) 

2020 

2019 

4,016.8

3,307.8

(8.1)

(7.0)

4,008.7
3,645.4

110.0

3,300.8
3,283.1

100.5

Adjusted basic earnings per share 
This is calculated as earnings attributed to shareholders, excluding exceptional items and tax on exceptional items, divided by the weighted average 
number of shares. The Directors consider this provides an important measure of the underlying earnings capacity of the Group. Note 10 shows a 
reconciliation from basic earnings per share to adjusted basic earnings per share.  

Net operating asset turn 
This is defined as revenue divided by the average of opening and closing net operating assets. The Directors consider this to be a good indicator of how 
efficiently the Group is utilising its assets to generate value for shareholders.  

Revenue (£m) 
Average net operating assets (£m) 

Net operating asset turn 

2020 

2019 

2,790.2
3,032.5

0.92

4,341.3
2,706.1

1.60

Net cash  
Net cash is defined as cash and cash equivalent less total borrowings. This is considered by the Directors to be the best indicator of the financing position 
of the Group. This is reconciled in Note 27. 

Cash conversion  
This is defined as cash (used in)/generated by operations divided by operating profit. The Directors consider this measure to be a good indication of how 
efficiently the Group is turning profit into cash.  

Cash (used in)/generated by operations (£m) 
Operating profit (£m) 

Cash conversion 

2020 

(165.0)
300.3

(54.9)%

2019 

702.2
850.5

82.6%

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Financial statements

Notes to the consolidated financial statements continued 
Notes to the consolidated financial statements continued 

32. Alternative performance measures continued 
32. Alternative performance measures continued 

Adjusted gearing 
Adjusted gearing 
This is defined as adjusted net debt divided by basic net assets. The Directors consider this to be a more representative measure of the Group’s gearing 
This is defined as adjusted net debt divided by basic net assets. The Directors consider this to be a more representative measure of the Group’s gearing 
levels. Adjusted net debt is defined as net cash less land creditors. 
levels. Adjusted net debt is defined as net cash less land creditors. 

Cash (£m) (Note 16) 
Cash (£m) (Note 16) 
Loans (£m) (Note 17) 
Loans (£m) (Note 17) 

Net cash (£m) 
Net cash (£m) 
Land creditors (£m) (Note 18) 
Land creditors (£m) (Note 18) 

Adjusted net debt (£m) 
Adjusted net debt (£m) 

Basic net assets (£m) 
Basic net assets (£m) 

Adjusted gearing  
Adjusted gearing  

33. Post balance sheet events 
33. Post balance sheet events 

2020 
2020 

823.0
823.0
(103.6)
(103.6)

719.4
719.4
(675.9)
(675.9)

43.5
43.5

4,016.8
4,016.8

(1.1)%
(1.1)%

2019 
2019 

630.4
630.4
(84.7)
(84.7)

545.7
545.7
(729.2)
(729.2)

(183.5)
(183.5)

3,307.8
3,307.8

5.5%
5.5%

The safety of our customers is of paramount importance and we have always been guided by this principle. Following the tragic fire at Grenfell Tower, 
The safety of our customers is of paramount importance and we have always been guided by this principle. Following the tragic fire at Grenfell Tower, 
Taylor Wimpey moved quickly to identify where action was needed to remove ACM cladding on legacy high rise apartment buildings, even though the 
Taylor Wimpey moved quickly to identify where action was needed to remove ACM cladding on legacy high rise apartment buildings, even though the 
buildings concerned met the requirements of building regulations at the time construction was approved. A £40.0 million provision to cover the cost of 
buildings concerned met the requirements of building regulations at the time construction was approved. A £40.0 million provision to cover the cost of 
removing and replacing ACM cladding on those buildings has previously been recognised. 
removing and replacing ACM cladding on those buildings has previously been recognised. 

In January 2021, the Royal Institution of Chartered Surveyors (RICS) issued proposed guidance for public consultation to improve consistency in EWS1 
In January 2021, the Royal Institution of Chartered Surveyors (RICS) issued proposed guidance for public consultation to improve consistency in EWS1 
(External Wall Fire Review) requests. This consultation clarified the circumstances in which an EWS1 form is required. The UK Government announcement 
(External Wall Fire Review) requests. This consultation clarified the circumstances in which an EWS1 form is required. The UK Government announcement 
on 10 February 2021 endorsed this updated guidance, which has made fire safety improvement requirements clearer and enabled the Group to focus on 
on 10 February 2021 endorsed this updated guidance, which has made fire safety improvement requirements clearer and enabled the Group to focus on 
resolving issues for leaseholders using EWS1 forms as an independent framework. Whilst the Group awaits a further update from RICS, it believes that it 
resolving issues for leaseholders using EWS1 forms as an independent framework. Whilst the Group awaits a further update from RICS, it believes that it 
is right to provide as much clarity as possible for customers at this point.  
is right to provide as much clarity as possible for customers at this point.  

As a result of this clarified guidance the Group has announced an additional £125 million provision to fund the fire safety improvement works for 
As a result of this clarified guidance the Group has announced an additional £125 million provision to fund the fire safety improvement works for 
leaseholders in Taylor Wimpey apartment buildings constructed over the last 20 years. This decision was taken in 2021 and was informed by the RICS 
leaseholders in Taylor Wimpey apartment buildings constructed over the last 20 years. This decision was taken in 2021 and was informed by the RICS 
proposed guidance in January 2021 and the UK Government endorsement of the guidance in February 2021. In accordance with IAS 10 ‘Events after the 
proposed guidance in January 2021 and the UK Government endorsement of the guidance in February 2021. In accordance with IAS 10 ‘Events after the 
Reporting Period’, as the Group had not created this constructive obligation as of 31 December 2020 in respect of these works the additional provision is 
Reporting Period’, as the Group had not created this constructive obligation as of 31 December 2020 in respect of these works the additional provision is 
a non-adjusting post balance sheet event with the cost recognised in 2021.
a non-adjusting post balance sheet event with the cost recognised in 2021.

Company balance sheet 

at 31 December 2020 

£ million 

Non-current assets 
Investments in Group undertakings 
Trade and other receivables 

Current assets 
Trade and other receivables 
Cash and cash equivalents 

Current liabilities  
Trade and other payables 

Net current assets 

Total assets less current liabilities 
Non-current liabilities 
Trade and other payables 
Bank and other loans  
Provisions 

Net assets 

Equity  
Share capital 
Share premium  
Own shares 
Other reserves 
Retained earnings 

Total equity 

Note 

2020 

2019 

4
5

5

6

6
7

8
9
10
11
12

2,433.0
3.1

2,436.1

2,924.1
791.6

3,715.7

(1,640.3)

(1,640.3)

2,075.4

4,511.5

(1.5)
(90.1)
(1.0)

2,426.0
3.3

2,429.3

2,558.2
600.2

3,158.4

(1,638.2)

(1,638.2)

1,520.2

3,949.5

(1.4)
(84.7)
(1.0)

4,418.9

3,862.4

292.2
773.1
(11.5)
535.1
2,830.0

4,418.9

288.6
762.9
(17.6)
36.0
2,792.5

3,862.4

As permitted by Section 408 of the Companies Act 2006, Taylor Wimpey plc has not presented its own income statement. The profit of the Company  
for the financial year was £36.3 million (2019: £528.6 million). 

The financial statements were approved by the Board of Directors and authorised for issue on 1 March 2021. They were signed on its behalf by: 

P Redfern  
Director 

C Carney 
Director 

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Financial statements

Company statement of changes in equity 
Company statement of changes in equity 

for the year to 31 December 2020 
for the year to 31 December 2020 

Notes to the Company financial statements 

for the year to 31 December 2020 

£ million 
£ million 

Total equity at 1 January 2019 
Total equity at 1 January 2019 

Profit for the year 
Profit for the year 

Total comprehensive income for the year 
Total comprehensive income for the year 
New share capital subscribed 
New share capital subscribed 
Utilisation of own shares 
Utilisation of own shares 
Cash cost of satisfying share options 
Cash cost of satisfying share options 
Capital contribution on share-based payments 
Capital contribution on share-based payments 
Dividends approved and paid 
Dividends approved and paid 

Total equity at 31 December 2019 
Total equity at 31 December 2019 

Profit for the year 
Profit for the year 

Total comprehensive income for the year 
Total comprehensive income for the year 
New share capital subscribed 
New share capital subscribed 
Utilisation of own shares 
Utilisation of own shares 
Cash cost of satisfying share options 
Cash cost of satisfying share options 
Capital contribution on share-based payments 
Capital contribution on share-based payments 

Total equity at 31 December 2020 
Total equity at 31 December 2020 

Share 
Share 
capital 
capital 

288.5
288.5

Share 
Share 
premium 
premium 

762.9
762.9

Own  
Own  
shares 
shares 

(22.7) 
(22.7) 

Other  
Other  
reserves 
reserves 

36.0 
36.0 

Retained 
Retained 
earnings 
earnings 

2,853.5
2,853.5

–
–

–
–
0.1
0.1
–
–
–
–
–
–
–
–

–
–

–
–
–
–
–
–
–
–
–
–
–
–

– 
– 

– 
– 
– 
– 
5.1 
5.1 
– 
– 
– 
– 
– 
– 

– 
– 

– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 
– 

528.6
528.6

528.6
528.6
–
–
–
–
2.1
2.1
8.0
8.0
(599.7)
(599.7)

Total 
Total 

3,918.2
3,918.2

528.6
528.6

528.6
528.6
0.1
0.1
5.1
5.1
2.1
2.1
8.0
8.0
(599.7)
(599.7)

288.6
288.6

762.9
762.9

(17.6) 
(17.6) 

36.0 
36.0 

2,792.5
2,792.5

3,862.4
3,862.4

–
–

–
–
3.6
3.6
–
–
–
–
–
–

–
–

–
–
10.2
10.2
–
–
–
–
–
–

– 
– 

– 
– 
– 
– 
6.1 
6.1 
– 
– 
– 
– 

292.2
292.2

773.1
773.1

(11.5) 
(11.5) 

– 
– 

– 
– 
499.1 
499.1 
– 
– 
– 
– 
– 
– 

535.1 
535.1 

36.3
36.3

36.3
36.3
–
–
–
–
(5.8)
(5.8)
7.0
7.0

36.3
36.3

36.3
36.3
512.9
512.9
6.1
6.1
(5.8)
(5.8)
7.0
7.0

2,830.0
2,830.0

4,418.9
4,418.9

1. Significant accounting policies 

The following accounting policies have been used consistently, unless 
otherwise stated, in dealing with items which are considered material. 

Basis of preparation 
The Company meets the definition of a qualifying entity under Financial 
Reporting Standard 101 (FRS 101) issued by the Financial Reporting 
Council. Accordingly, these financial statements were prepared in 
accordance with FRS 101 ‘Reduced Disclosure Framework’ as issued  
by the Financial Reporting Council. 

As permitted by FRS 101, the Company has taken advantage of the 
disclosure exemptions available under that standard in relation to share-
based payments, financial instruments, capital management, presentation 
of comparative information in respect of certain assets, presentation of a 
cash flow statement, standards not yet effective, impairment of assets and 
related party transactions. 

The principal accounting policies adopted are set out below. 

Going concern 
The Group has prepared forecasts, including certain sensitivities, taking 
into account the Principal Risks identified on pages 49 to 53. Having 
considered these forecasts, the Directors remain of the view that the 
Group’s financing arrangements and capital structure provide both  
the necessary facilities and covenant headroom to enable the Group  
to conduct its business for at least the next 12 months. 

Accordingly, the Company financial statements have been prepared on  
a going concern basis. 

Critical accounting judgements and key sources of 
estimation uncertainty 
Management have not made any individual accounting judgements that 
are material to the Company and does not consider there to be any key 
sources of estimation uncertainty. 

Investments in Group undertakings 
Investments are included in the balance sheet at cost less any provision for 
impairment. The Company assesses investments for impairment whenever 
events or changes in circumstances indicate that the carrying value of an 
investment may not be recoverable. If any such indication of impairment 
exists, the Company makes an estimate of the recoverable amount of  
the investment. If the recoverable amount is less than the value of the 
investment, the investment is considered to be impaired and is written 
down to its recoverable amount. An impairment loss is expensed 
immediately. Where an impairment loss subsequently reverses, due to a 
change in circumstances or in the estimates used to determine the asset’s 
recoverable amount, the carrying amount of the investment is increased  
to the revised estimate of its recoverable amount, so long as it does not 
exceed the original carrying value prior to the impairment being recognised. 

The Company values its investments in subsidiary holding companies 
based on a comparison between the net assets recoverable by the 
subsidiary company and the investment held. Where the net assets  
are lower than the investment an impairment is recorded. For trading 
subsidiaries, the investment carrying value in the Company is assessed 
against the net present value of the cash flows of the subsidiary. 

Borrowing costs 
Capitalised finance costs are held in other receivables and amortised over 
the period of the facility. 

Provisions 
Provisions are recognised at the Directors’ best estimate when the 
Company has a present obligation as a result of a past event and it is 
probable that the Company will have to settle the obligation. 

Taxation 
The tax charge represents the sum of the tax currently payable and 
deferred tax. 

Current tax 
The tax currently payable is based on taxable profit for the year.  
Taxable profit differs from profit before tax because it excludes items of 
income or expense that are taxable or deductible in other years and it 
further excludes items that are never taxable or deductible.  

The Company’s liability for current tax is calculated using tax rates that 
have been enacted or substantively enacted by the balance sheet date.  

Any liability or credit in respect of group relief in lieu of current tax is also 
calculated using corporation tax rates that have been enacted or 
substantively enacted by the balance sheet date unless a different rate 
(including a nil rate) has been agreed within the Group. 

Deferred tax 
Deferred tax is provided in full on temporary differences that result in an 
obligation at the balance sheet date to pay more tax, or a right to pay less 
tax, at a future date, at rates expected to apply when they crystallise based 
on current tax rates and law.  

Deferred tax assets are recognised to the extent that it is regarded as 
more likely than not that they will be recovered. 

Deferred tax is measured on a non-discounted basis using the tax rates 
and laws that have been enacted or substantively enacted at the balance 
sheet date. 

Foreign currencies 
Transactions denominated in foreign currencies are recorded in Sterling at 
actual rates as of the date of the transaction. Monetary assets and liabilities 
denominated in foreign currencies at the year end are reported at the rates 
of exchange prevailing at the year end.  

Any gain or loss arising from a change in exchange rates after the date of 
the transaction is included as an exchange gain or loss in profit and loss.  

Trade and other receivables 
Trade and other receivables are measured at amortised cost, less any loss 
allowance based on expected credit losses. The measurement of expected 
credit losses is based on the probability of default and the magnitude of the 
loss if there is a default. The assessment of probability of default is based on 
historical data adjusted for any known factors that would influence the 
future amount to be received in relation to the receivable. 

Share-based payments 
The Company issues equity-settled share-based payments to certain 
employees of its subsidiaries. Equity-settled share-based payments are 
measured at fair value at the grant date. The fair value is expensed on a 
straight-line basis over the vesting period, based on the estimate of shares 
that will vest. The cost of equity-settled share-based payments granted to 
employees of subsidiary companies is borne by the employing company, 
without recharge. As such the Company’s investment in the subsidiary is 
increased by an equivalent amount. 

Own shares 
The cost of the Company’s investment in its own shares, which comprise 
shares held in treasury by the Company and shares held by employee 
benefit trusts for the purpose of funding certain of the Company’s share 
option plans, is shown as a reduction in shareholders’ equity. 

Dividends paid 
Dividends are charged to the Company’s retained earnings reserve in the 
period of payment in respect of an interim dividend, and in the period in 
which shareholders’ approval is obtained in respect of the Company’s 
final dividend. 

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Financial statements

Notes to the Company financial statements continued 
Notes to the Company financial statements continued 

2. Particulars of employees 
2. Particulars of employees 

Number 
Number 

Directors 
Directors 

2020 
2020 

3
3

2019 
2019 

4
4

The Executive Directors received all of their remuneration, as disclosed in the Remuneration Report on pages 98 to 120, from Taylor Wimpey UK Limited. 
The Executive Directors received all of their remuneration, as disclosed in the Remuneration Report on pages 98 to 120, from Taylor Wimpey UK Limited. 
This remuneration is reflective of the Directors’ service to the Company and all its subsidiaries. 
This remuneration is reflective of the Directors’ service to the Company and all its subsidiaries. 

3. Auditor’s remuneration 
3. Auditor’s remuneration 

£ million 
£ million 

Total audit fees 
Total audit fees 
Non-audit fees 
Non-audit fees 

Total 
Total 

A description of other services is included in Note 6 of the Group financial statements. 
A description of other services is included in Note 6 of the Group financial statements. 

4. Investments in Group undertakings 
4. Investments in Group undertakings 

£ million 
£ million 

Cost  
Cost  
At 1 January 2020 
At 1 January 2020 
Capital contribution relating to share-based payments 
Capital contribution relating to share-based payments 

At 31 December 2020 
At 31 December 2020 

Provision for impairment 
Provision for impairment 
At 1 January 2020 
At 1 January 2020 

At 31 December 2020 
At 31 December 2020 

Carrying amount 
Carrying amount 

At 31 December 2020 
At 31 December 2020 

At 31 December 2019 
At 31 December 2019 

All investments are unlisted and information about all subsidiaries is listed on pages 171 to 172. 
All investments are unlisted and information about all subsidiaries is listed on pages 171 to 172. 

5. Trade and other receivables 
5. Trade and other receivables 

£ million  
£ million  

Due from Group undertakings 
Due from Group undertakings 
Other receivables 
Other receivables 

Current 
Current 

2020 
2020 

2,922.5 
2,922.5 
1.6 
1.6 

2,924.1 
2,924.1 

2019 
2019 

2,556.3 
2,556.3 
1.9 
1.9 

2,558.2 
2,558.2 

Amounts due from Group undertakings are repayable on demand and are predominantly interest bearing. 
Amounts due from Group undertakings are repayable on demand and are predominantly interest bearing. 

6. Trade and other payables 
6. Trade and other payables 

£ million  
£ million  

Due to Group undertakings 
Due to Group undertakings 
Other payables 
Other payables 
Corporation tax creditor 
Corporation tax creditor 

Current 
Current 

2020 
2020 

1,635.8 
1,635.8 
0.8 
0.8 
3.7 
3.7 

1,640.3 
1,640.3 

2019 
2019 

1,634.6 
1,634.6 
1.1 
1.1 
2.5 
2.5 

1,638.2 
1,638.2 

2020 
2020 

0.2
0.2
–
–

0.2
0.2

2019 
2019 

0.2
0.2
–
–

0.2
0.2

Shares 
Shares 

5,237.3
5,237.3
7.0
7.0

5,244.3
5,244.3

(2,811.3)
(2,811.3)

(2,811.3)
(2,811.3)

2,433.0
2,433.0

2,426.0
2,426.0

Non-current 
Non-current 

2020 
2020 

–
–
3.1
3.1

3.1
3.1

Non-current 
Non-current 

2020 
2020 

–
–
1.5
1.5
–
–

1.5
1.5

2019 
2019 

–
–
3.3
3.3

3.3
3.3

2019 
2019 

–
–
1.4
1.4
–
–

1.4
1.4

7. Bank and other loans 

£ million 

€100.0 million 2.02% Senior Loan Notes 

These loans are repayable as follows: 
Amounts due for settlement after one year 

8. Share capital 

£ million  

Authorised: 
22,200,819,176 (2019: 22,200,819,176) ordinary shares of 1p each 
1,158,299,201 (2019: 1,158,299,201) deferred ordinary shares of 24p each 

Issued and fully paid: 
31 December 2019 
Shares issued in year 

31 December 2020 

The Company has two classes of shares: 

2020 

90.1

2019 

84.7

90.1

84.7

2020 

2019 

222.0
278.0

500.0

222.0
278.0

500.0

Number of  
ordinary shares 

Number of deferred 
ordinary shares 

£ million 

3,283,108,174 
362,308,473 

1,065,566,274
–

3,645,416,647 

1,065,566,274

288.6
3.6

292.2

–  Ordinary shares of 1p, each of which carries the right to one vote at general meetings of the Company and such other rights and obligations as are set 

out in the Company’s Articles of Association. 

–  Deferred ordinary shares of 24p, which carry no voting rights and no entitlement to any dividend. The deferred ordinary shares were issued as part of  

a capital reorganisation in 2009 and have not subsequently changed. 

In June 2020 the Company issued 360,265,931 ordinary shares of 1p at a price of 145p to raise total net proceeds of £510.1 million after expenses. 
355,000,000 of these shares were placed via a cash box structure (the “Placing”) in which the cash box entity issued redeemable preference shares  
in consideration for the receipt of the net cash proceeds arising from the placement of those shares. Taylor Wimpey plc ordinary shares were issued in 
consideration for the transfer of the redeemable preference shares, that it did not already own, of the cash box entity. It was therefore determined that  
the placing of those shares qualified for merger relief under section 612 of the Companies Act 2006 such that the excess of the value of the acquired 
shares in the cash box entity over the nominal value of the ordinary shares issued by Taylor Wimpey plc was credited to Other Reserves. The remainder  
of the shares issued, 5,265,931, were issued via a Retail Offer open to employees and other retail investors and a Directors’ Subscription. The Placing 
was performed to allow the Group to pursue additional near term land acquisition opportunities. 

The Placing, Retail and Subscription shares placed rank pari passu in all respects with the existing ordinary shares of the Company, including, without 
limitation, the right to receive all dividends and other distributions declared, made or paid after the date of issue. 

In addition during the year, the Company issued 2.0 million (2019: 5.1 million) ordinary shares to satisfy option exercises.  

9. Share premium 

£ million  

At 1 January 
Shares issued in year 

At 31 December 

10. Own shares 

£ million 

Own shares 

2020 

762.9
10.2

773.1

2019 

762.9
–

762.9

2020 

11.5

2019 

17.6

Number 

7.1m

Number 

10.7m

Taylor Wimpey plc Annual Report and Accounts 2020

www.taylorwimpey.co.uk  169 

169

Amounts due to Group undertakings are repayable on demand and are predominantly interest bearing. 
Amounts due to Group undertakings are repayable on demand and are predominantly interest bearing. 

These comprise ordinary shares of the Company: 

Shares held in trust for bonus, options and performance award plans 

168 
168 
168

Taylor Wimpey plc Annual Report and Accounts 2020 
Taylor Wimpey plc Annual Report and Accounts 2020 

Taylor Wimpey plc Annual Report and Accounts 2020

www.taylorwimpey.co.uk

www.taylorwimpey.co.uk

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial statements

Notes to the Company financial statements continued 
Notes to the Company financial statements continued 

10. Own shares continued 
10. Own shares continued 

During the year, the Company did not purchase any of its own shares to be held in the ESOTs (2019: none). The market value of the shares held at  
During the year, the Company did not purchase any of its own shares to be held in the ESOTs (2019: none). The market value of the shares held at  
31 December 2020 was £11.7 million (2019: £20.8 million) and their nominal value was £0.1 million (2019: £0.1 million). Dividends on these shares have 
31 December 2020 was £11.7 million (2019: £20.8 million) and their nominal value was £0.1 million (2019: £0.1 million). Dividends on these shares have 
been waived except for a nominal aggregate amount in pence.  
been waived except for a nominal aggregate amount in pence.  

ESOTs are used to hold the Company’s shares which have been acquired on the market. These shares are used to meet the valid exercise of options 
ESOTs are used to hold the Company’s shares which have been acquired on the market. These shares are used to meet the valid exercise of options 
and/or vesting of conditional awards and/or award of shares under the Executive Incentive Scheme, Bonus Deferral Plan, Performance Share Plan, 
and/or vesting of conditional awards and/or award of shares under the Executive Incentive Scheme, Bonus Deferral Plan, Performance Share Plan, 
Savings-Related Share Option Scheme and the matching award of shares under the Share Incentive Plan.  
Savings-Related Share Option Scheme and the matching award of shares under the Share Incentive Plan.  

The ESOTs’ entire holding of shares at 31 December 2020 was covered by outstanding options and conditional awards over shares at that date. 
The ESOTs’ entire holding of shares at 31 December 2020 was covered by outstanding options and conditional awards over shares at that date. 

11. Other reserves 
11. Other reserves 

£ million  
£ million  

At 1 January 
At 1 January 
Shares issued in year 
Shares issued in year 

At 31 December 
At 31 December 

2020 
2020 

36.0
36.0
499.1
499.1

535.1
535.1

2019 
2019 

36.0
36.0
–
–

36.0
36.0

£499.1 million of other reserves arose on the cash box placing that occurred in June 2020 and qualified for merger relief under section 612 of the 
£499.1 million of other reserves arose on the cash box placing that occurred in June 2020 and qualified for merger relief under section 612 of the 
Companies Act 2006 (see Note 8). Other reserves also includes £31.5 million (2019: £31.5 million) in respect of the historical redemption of the 
Companies Act 2006 (see Note 8). Other reserves also includes £31.5 million (2019: £31.5 million) in respect of the historical redemption of the 
Company’s shares, which is non distributable. 
Company’s shares, which is non distributable. 

12. Retained earnings 
12. Retained earnings 

Retained earnings of £2,830.0 million (2019: £2,792.5 million) includes profit for the year and dividends received from subsidiaries of nil (2019: £500.0 
Retained earnings of £2,830.0 million (2019: £2,792.5 million) includes profit for the year and dividends received from subsidiaries of nil (2019: £500.0 
million). Included in retained earnings is £861.0 million (2019: £816.5 million) which is not distributable.  
million). Included in retained earnings is £861.0 million (2019: £816.5 million) which is not distributable.  

13. Share-based payments 
13. Share-based payments 

The Company has taken advantage of the FRS 101 disclosure exemption in relation to share-based payments. Details of share awards granted by  
The Company has taken advantage of the FRS 101 disclosure exemption in relation to share-based payments. Details of share awards granted by  
the Company to employees of subsidiaries, and that remain outstanding at the year end over the Company’s shares, are set out in Note 29 of the Group 
the Company to employees of subsidiaries, and that remain outstanding at the year end over the Company’s shares, are set out in Note 29 of the Group 
financial statements. The Company did not recognise any expense related to equity-settled share-based payment transactions in the current or 
financial statements. The Company did not recognise any expense related to equity-settled share-based payment transactions in the current or 
preceding year.  
preceding year.  

14. Contingent liabilities  
14. Contingent liabilities  

The Company has, in the normal course of business, given guarantees and entered into counter-indemnities in respect of bonds relating to the Group’s 
The Company has, in the normal course of business, given guarantees and entered into counter-indemnities in respect of bonds relating to the Group’s 
own contracts. 
own contracts. 

Provision is made for the Directors’ best estimate of known legal claims and legal actions in progress. The Group takes legal advice as to the likelihood  
Provision is made for the Directors’ best estimate of known legal claims and legal actions in progress. The Group takes legal advice as to the likelihood  
of success of claims and actions and no provision is made where the Directors consider, based on that advice, that the action is unlikely to succeed.  
of success of claims and actions and no provision is made where the Directors consider, based on that advice, that the action is unlikely to succeed.  

The Company has in issue a guarantee in respect of the Taylor Wimpey Pension Scheme (TWPS), which had an IAS 19 deficit of £89.1 million at 
The Company has in issue a guarantee in respect of the Taylor Wimpey Pension Scheme (TWPS), which had an IAS 19 deficit of £89.1 million at 
31 December 2020 (2019: £84.5 million). The guarantee commits the Company to ensure that the participating subsidiaries make deficit repair 
31 December 2020 (2019: £84.5 million). The guarantee commits the Company to ensure that the participating subsidiaries make deficit repair 
contributions in accordance with a schedule agreed with the Trustee of £40.0 million per annum, to the end of 2020, whilst the scheme is in a Technical 
contributions in accordance with a schedule agreed with the Trustee of £40.0 million per annum, to the end of 2020, whilst the scheme is in a Technical 
Provisions deficit. During April 2020 and in response to the site shutdowns, it was agreed with the Trustee there would be a temporary suspension of  
Provisions deficit. During April 2020 and in response to the site shutdowns, it was agreed with the Trustee there would be a temporary suspension of  
the agreed contributions for the three months between April and June. Those suspended contributions are to be paid instead between January 2021  
the agreed contributions for the three months between April and June. Those suspended contributions are to be paid instead between January 2021  
and March 2021. In addition, £5.1 million per annum from the Pension Funding Partnership and £2.0 million per annum to cover scheme expenses is due. 
and March 2021. In addition, £5.1 million per annum from the Pension Funding Partnership and £2.0 million per annum to cover scheme expenses is due. 

15. Dividend 
15. Dividend 

£ million 
£ million 

Proposed 
Proposed 
Interim dividend 2020: nil (2019: 3.84p) per ordinary share of 1p each 
Interim dividend 2020: nil (2019: 3.84p) per ordinary share of 1p each 
Final dividend 2020: 4.14p (2019: nil) per ordinary share of 1p each 
Final dividend 2020: 4.14p (2019: nil) per ordinary share of 1p each 

Amounts recognised as distributions to equity holders 
Amounts recognised as distributions to equity holders 
Paid 
Paid 
Final dividend 2019: nil (2018: 3.80p) per ordinary share of 1p each 
Final dividend 2019: nil (2018: 3.80p) per ordinary share of 1p each 
Interim dividend 2020: nil (2019: 3.84p) per ordinary share of 1p each 
Interim dividend 2020: nil (2019: 3.84p) per ordinary share of 1p each 
Special dividend 2020: nil (2019: 10.70p) per ordinary share of 1p each 
Special dividend 2020: nil (2019: 10.70p) per ordinary share of 1p each 

2020 
2020 

2019 
2019 

–
–
151.0
151.0

151.0
151.0

–
–
–
–
–
–

–
–

125.6
125.6
–
–

125.6
125.6

124.2
124.2
125.6
125.6
349.9
349.9

599.7
599.7

The Directors recommend a final dividend for the year ended 31 December 2020 of 4.14 pence per share (2019: nil pence per share) subject to 
The Directors recommend a final dividend for the year ended 31 December 2020 of 4.14 pence per share (2019: nil pence per share) subject to 
shareholder approval at the Annual General Meeting, with an equivalent final dividend charge of c.£151.0 million (2019: nil). The final dividend will be paid 
shareholder approval at the Annual General Meeting, with an equivalent final dividend charge of c.£151.0 million (2019: nil). The final dividend will be paid 
on 14 May 2021 to all shareholders registered at the close of business on 6 April 2021. 
on 14 May 2021 to all shareholders registered at the close of business on 6 April 2021. 

In accordance with IAS 10 ‘Events after the Reporting Period’, the proposed final dividend has not been accrued as a liability at 31 December 2020.  
In accordance with IAS 10 ‘Events after the Reporting Period’, the proposed final dividend has not been accrued as a liability at 31 December 2020.  

Particulars of subsidiaries, associates and joint ventures 

The entities listed below are companies incorporated in the United Kingdom and the registered office is Gate House, Turnpike Road, High Wycombe, 
Buckinghamshire, HP12 3NR. All of the below are 100% subsidiaries of the Group, either directly or indirectly held by Taylor Wimpey plc, and only have 
ordinary share capital. 

Admiral Developments Limited 
Admiral Homes (Eastern) Limited 
Admiral Homes Limited 
Ashton Park Limited  
BGS (Pentian Green) Holdings Limited  
Broadleaf Park LLP 
Bryad Developments Limited 
Bryant Country Homes Limited 
Bryant Group Services Limited 
Bryant Homes Central Limited 
Bryant Homes East Midlands Limited 
Bryant Homes Limited 
Bryant Homes North East Limited 
Bryant Homes Northern Limited 
Bryant Homes South West Limited 
Bryant Homes Southern Limited 
Bryant Properties Limited 
Candlemakers (TW) Limited 
Clipper Investments Limited 
Compine Developments (Wootton) Limited 
Dormant Nominees One Limited 
Dormant Nominees Two Limited 
Farrods Water Engineers Limited 
Flyover House Limited 
George Wimpey Limited 
George Wimpey Bristol Limited 
George Wimpey City Limited 
George Wimpey City 2 Limited 
George Wimpey East Anglia Limited 
George Wimpey East London Limited 
George Wimpey East Midlands Limited 
George Wimpey Manchester Limited 
George Wimpey Midland Limited 
George Wimpey North East Limited 
George Wimpey North London Limited  
George Wimpey North Midlands Limited 
George Wimpey North West Limited 
George Wimpey North Yorkshire Limited 
George Wimpey South East Limited 
George Wimpey South Midlands Limited 
George Wimpey South West Limited 
George Wimpey South Yorkshire Limited 
George Wimpey Southern Counties Limited 
George Wimpey West London Limited 
George Wimpey West Midlands Limited 
George Wimpey West Yorkshire Limited  
Globe Road Limited 
Grand Union Vision Limited 
Groveside Homes Limited 
Hamme Construction Limited 
Hanger Lane Holdings Limited 

Hassall Homes (Cheshire) Limited 
Hassall Homes (Mercia) Limited 
Hassall Homes (Southern) Limited 
Hassall Homes (Wessex) Limited 
Haverhilll Developments Limited 
Jim 1 Limited 
Jim 3 Limited 
Jim 4 Limited 
Jim 5 Limited 
L. & A. Freeman Limited 
Ladbroke Grove Apartment Management 
Company Limited 
Laing Homes Limited 
Laing Land Limited 
LandTrust Developments Limited 
Leawood (Management) Company Limited 
Limebrook Manor LLP 
MCA Developments Limited 
MCA East Limited 
MCA Holdings Limited 
MCA Land Limited 
MCA Leicester Limited 
MCA London Limited 
MCA Northumbria Limited 
MCA Partnership Housing Limited 
MCA South West Limited 
MCA West Midlands Limited 
MCA Yorkshire Limited 
McLean Homes Limited 
McLean Homes Bristol & West Limited 
McLean Homes Southern Limited 
McLean TW Estates Limited 
McLean TW (Chester) Limited 
McLean TW (Northern) Limited 
McLean TW (Southern) Limited 
McLean TW (Yorkshire) Limited 
McLean TW Group Limited 
McLean TW Holdings Limited 
McLean TW Limited 
McLean TW No. 2 Limited 
Melbourne Investments Limited 
Pangbourne Developments Limited 
Prestoplan Limited 
River Farm Developments Limited 
South Bristol (Ashton Park) Limited 
Spinks & Denning Limited 
St. Dunstans Apartment Management Company 
Limited 
St. Katharine By The Tower Limited 
St. Katharine Haven Limited 
Tawnywood Developments Limited 

Taylor Wimpey 2007 Limited 
Taylor Wimpey Capital Developments Limited 
Taylor Wimpey Commercial Properties Limited 
Taylor Wimpey Developments Limited 
Taylor Wimpey Garage Nominees No 1 Limited 
Taylor Wimpey Garage Nominees No 2 Limited 
Taylor Wimpey Holdings Limited 
Taylor Wimpey International Limited 
Taylor Wimpey Property Company Limited 
Taylor Wimpey Property Management Limited 
Taylor Wimpey SH Capital Limited 
Taylor Wimpey UK Limited 
Thameswey Homes Limited 
The Garden Village Partnership Limited 
The Junction Flat Management Company 
Limited 
The Wilson Connolly Employee Benefit 
Trust Limited 
This is G2 Limited 
Thomas Lowe and Sons, Limited 
Thomas Lowe Homes Limited 
TW NCA Limited 
TW Springboard Limited 
Twyman Regent Limited 
Valley Park Developments Limited 
Whelmar (Chester) Limited 
Whelmar (Lancashire) Limited 
Whelmar (North Wales) Limited 
Whelmar Developments Limited 
Wilcon Homes Anglia Limited 
Wilcon Homes Eastern Limited 
Wilcon Homes Midlands Limited 
Wilcon Homes Northern Limited 
Wilcon Homes Southern Limited 
Wilcon Homes Western Limited 
Wilcon Lifestyle Homes Limited 
Wilfrid Homes Limited 
Wilson Connolly Holdings Limited 
Wilson Connolly Investments Limited 
Wilson Connolly Limited 
Wilson Connolly Properties Limited 
Wilson Connolly Quest Limited 
Wimgrove Developments Limited 
Wimgrove Property Trading Limited 
Wimpey Construction Developments Limited 
Wimpey Construction Overseas Limited 
Wimpey Corporate Services Limited 
Wimpey Dormant Investments Limited 
Wimpey Geotech Limited 
Wimpey Group Services Limited 
Wimpey Gulf Holdings Limited 
Wimpey Overseas Holdings Limited 

170 
170 
170

Taylor Wimpey plc Annual Report and Accounts 2020 
Taylor Wimpey plc Annual Report and Accounts 2020 

Taylor Wimpey plc Annual Report and Accounts 2020

www.taylorwimpey.co.uk

www.taylorwimpey.co.uk

Taylor Wimpey plc Annual Report and Accounts 2020

www.taylorwimpey.co.uk  171 

171

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Financial statements

Particulars of subsidiaries, associates and joint ventures continued 
Particulars of subsidiaries, associates and joint ventures continued 

Five year review 

The entities listed below are companies incorporated in the United Kingdom and the registered office is Gate House, Turnpike Road,  
The entities listed below are companies incorporated in the United Kingdom and the registered office is Gate House, Turnpike Road,  
High Wycombe, Buckinghamshire, HP12 3NR.  
High Wycombe, Buckinghamshire, HP12 3NR.  

£ million 

Revenue 

2020 

2019 

2018 

2017 

2016 

2,790.2

4,341.3 

4,082.0

3,965.2

3,676.2

Company Name 
Company Name 

% Owned    Company Name 
% Owned    Company Name 

% Owned 
% Owned 

Academy Central LLP 
Academy Central LLP 
Bordon Developments Holdings Limited 
Bordon Developments Holdings Limited 

Chobham Manor LLP 
Chobham Manor LLP 
Chobham Manor Property Management Limited 
Chobham Manor Property Management Limited 
DFE TW Residential Limited 
DFE TW Residential Limited 
Falcon Wharf Limited 
Falcon Wharf Limited 

GWNW City Developments Limited 
GWNW City Developments Limited 
Paycause Limited 
Paycause Limited 

Phoenix Birmingham Latitude Limited 
Phoenix Birmingham Latitude Limited 

62%   Taylor Wimpey Pension Trustees Limited 
62%   Taylor Wimpey Pension Trustees Limited 
50%   Triumphdeal Limited 
50%   Triumphdeal Limited 
50%   TW Cavendish Holdings Limited 
50%   TW Cavendish Holdings Limited 
50%   Vumpine Limited 
50%   Vumpine Limited 
50%   Whitehill & Bordon Regeneration Company Limited 
50%   Whitehill & Bordon Regeneration Company Limited 
50%   Whitehill & Bordon Development Company Phase 1a Limited 
50%   Whitehill & Bordon Development Company Phase 1a Limited 
50%   Wimpey Laing Overseas Limited 
50%   Wimpey Laing Overseas Limited 

66.67%   Wimpey Laing Limited 
66.67%   Wimpey Laing Limited 

50%   Winstanley & York Road Regeneration LLP 
50%   Winstanley & York Road Regeneration LLP 

99%
99%
50%
50%

50%
50%
50%
50%

50%
50%
50%
50%

50%
50%
50%
50%

50%
50%

The entities listed below are companies incorporated in the United Kingdom and the registered office is Unit C, Ground Floor, Cirrus Glasgow Airport 
The entities listed below are companies incorporated in the United Kingdom and the registered office is Unit C, Ground Floor, Cirrus Glasgow Airport 
Business Park, Marchburn Drive, Abbotsinch, Paisley, PA3 2SJ.  
Business Park, Marchburn Drive, Abbotsinch, Paisley, PA3 2SJ.  

Company Name 
Company Name 

% Owned    Company Name 
% Owned    Company Name 

Bryant Homes Scotland Limited 
Bryant Homes Scotland Limited 
George Wimpey East Scotland Limited 
George Wimpey East Scotland Limited 
George Wimpey West Scotland Limited 
George Wimpey West Scotland Limited 
London and Clydeside Estates Limited 
London and Clydeside Estates Limited 
London and Clydeside Holdings Limited 
London and Clydeside Holdings Limited 
Strada Developments Limited 
Strada Developments Limited 

100%   Taylor Wimpey (General Partner) Limited 
100%   Taylor Wimpey (General Partner) Limited 
100%   Taylor Wimpey (Initial LP) Limited 
100%   Taylor Wimpey (Initial LP) Limited 
100%   Taylor Wimpey Scottish Limited Partnership 
100%   Taylor Wimpey Scottish Limited Partnership 
100%   Whatco England Limited 
100%   Whatco England Limited 
100%   Wilcon Homes Scotland Limited 
100%   Wilcon Homes Scotland Limited 

50%    
50%    

Other entities incorporated in the United Kingdom, unless otherwise stated, and the Group’s ownership share are shown below. 
Other entities incorporated in the United Kingdom, unless otherwise stated, and the Group’s ownership share are shown below. 

Company Name 
Company Name 

% Owned    Registered Office 
% Owned    Registered Office 

% Owned 
% Owned 

100%
100%
100%
100%
100%
100%
100%
100%
100%
100%

50%   11 Tower View, Kings Hill, West Malling, ME19 4UY 
50%   11 Tower View, Kings Hill, West Malling, ME19 4UY 

33.33%   Bath House, 6-8 Bath Street, Bristol, BS1 6HL 
33.33%   Bath House, 6-8 Bath Street, Bristol, BS1 6HL 

50% Kent House, 14-17 Market Place, London, W1W 8AJ 
50% Kent House, 14-17 Market Place, London, W1W 8AJ 

100%   168 Northenden Road, Sale, Manchester, M33 3HE 
100%   168 Northenden Road, Sale, Manchester, M33 3HE 

17.17%   4 Capital Court, Bittern Road, Sowton Industrial Estate, Exeter, EX2 7FW 
17.17%   4 Capital Court, Bittern Road, Sowton Industrial Estate, Exeter, EX2 7FW 
50%   Countryside House, The Drive, Great Warley, Brentwood, CM13 3AT 
50%   Countryside House, The Drive, Great Warley, Brentwood, CM13 3AT 

54.44%   250 Aztec West, Almondsbury, Bristol, BS32 4TR 
54.44%   250 Aztec West, Almondsbury, Bristol, BS32 4TR 

50%   Gallagher House, Gallagher Business Park, Heathcote, Warwick, CV34 6AF
50%   Gallagher House, Gallagher Business Park, Heathcote, Warwick, CV34 6AF
50%   Countryside House, The Drive, Great Warley, Brentwood, CM13 3AT 
50%   Countryside House, The Drive, Great Warley, Brentwood, CM13 3AT 

19.27%   6 Drakes Meadow, Penny Lane, Swindon, SN3 3LL 
19.27%   6 Drakes Meadow, Penny Lane, Swindon, SN3 3LL 

75%   Carretera de Ronda A-397, Km.44.5, Benahavis, Malaga, Spain 
75%   Carretera de Ronda A-397, Km.44.5, Benahavis, Malaga, Spain 

100%   9366, 49 St NW, Edmonton, AB T6B 2L7, Canada 
100%   9366, 49 St NW, Edmonton, AB T6B 2L7, Canada 

Bishops Park Limited 
Bishops Park Limited 
Bishop’s Stortford North Consortium Limited 
Bishop’s Stortford North Consortium Limited 
Bromley Park (Holdings) Limited 
Bromley Park (Holdings) Limited 
Bromley Park Limited 
Bromley Park Limited 

Brunswick Dock (Liverpool) Management Company Limited 
Brunswick Dock (Liverpool) Management Company Limited 
Capital Court Property Management Limited 
Capital Court Property Management Limited 
Countryside 27 Limited 
Countryside 27 Limited 
Emersons Green Urban Village Limited 
Emersons Green Urban Village Limited 
Gallagher Bathgate Limited 
Gallagher Bathgate Limited 
Greenwich Millennium Village Limited 
Greenwich Millennium Village Limited 
Haydon Development Company Limited 
Haydon Development Company Limited 
Los Arqueros Golf and Country Club S.A. 
Los Arqueros Golf and Country Club S.A. 
Morrison Land Development Inc 
Morrison Land Development Inc 
Newcastle Great Park (Estates) Limited 
Newcastle Great Park (Estates) Limited 
NGP Management Company (Cell F) Limited 
NGP Management Company (Cell F) Limited 
NGP Management Company (Commercial) Limited 
NGP Management Company (Commercial) Limited 
NGP Management Company (Town Centre) Limited 
NGP Management Company (Town Centre) Limited 
NGP Management Company Residential (Cell G) Limited 
NGP Management Company Residential (Cell G) Limited 

North Swindon Development Company Limited 
North Swindon Development Company Limited 
Padyear Limited 
Padyear Limited 
Quedgeley Urban Village Limited 
Quedgeley Urban Village Limited 
Redhill Park Limited 
Redhill Park Limited 
St George Little Britain (No.1) Limited 
St George Little Britain (No.1) Limited 
St George Little Britain (No.2) Limited 
St George Little Britain (No.2) Limited 

Taylor Wimpey de España S.A.U.* 
Taylor Wimpey de España S.A.U.* 

100%   C/Aragón 223-223 A, 07008 Palma de Mallorca, Spain 
100%   C/Aragón 223-223 A, 07008 Palma de Mallorca, Spain 

Taylor Woodrow (Gibraltar) Limited 
Taylor Woodrow (Gibraltar) Limited 
Weaver Developments (Woodfield Plantation) Limited 
Weaver Developments (Woodfield Plantation) Limited 
Wisley Property Investments Limited 
Wisley Property Investments Limited 

100%   17 Bayside Road, Gibraltar 
100%   17 Bayside Road, Gibraltar 

50%   Quay Point, Lakeside Boulevard, Doncaster, DN4 5PL 
50%   Quay Point, Lakeside Boulevard, Doncaster, DN4 5PL 

100%   27 Hospital Road, George Town, Cayman Islands 
100%   27 Hospital Road, George Town, Cayman Islands 

*  9% cumulative, redeemable preference shares are held in addition to ordinary shares. 
*  9% cumulative, redeemable preference shares are held in addition to ordinary shares. 

Profit on ordinary activities before finance costs and tax 
Adjust for: Share of results of joint ventures 
Adjust for: Exceptional items 
Operating profit 

Net finance costs 
Profit for the financial year before taxation and exceptional items 

Exceptional items 
Taxation charge including taxation on exceptional items 

Profit for the financial year 

Balance sheet 
Intangible assets 
Property, plant and equipment  
Right-of-use assets 
Interests in joint ventures 
Non-current trade and other receivables 

Non-current assets (excluding tax) 

Inventories 
Other current assets (excluding tax and cash) 
Trade and other payables excluding land creditors 
Land creditors 
Lease liabilities 
Provisions 

Net current assets (excluding tax and net cash) 

Trade and other payables excluding land creditors 
Land creditors 
Retirement benefit obligations 
Lease liabilities 
Provisions 

Non-current liabilities (excluding debt) 

Cash and cash equivalents 
Bank and other loans 
Taxation balances 

Basic net assets 

282.4
7.9
10.0
300.3

(25.9)
274.4

(10.0)
(47.4)

217.0

8.1
24.0
27.5
82.2
26.3

168.1

4,534.7
189.1
(571.4)
(347.9)
(6.4)
(70.6)

3,727.5

(131.8)
(328.0)
(89.5)
(21.6)
(59.9)

(630.8)

823.0
(103.6)
32.6

856.8 
8.0 
(14.3) 
850.5 

(28.9) 
821.6 

14.3 
(162.0) 

673.9 

7.0 
25.6 
27.4 
55.3 
43.7 

159.0 

4,196.0 
161.0 
(634.9) 
(339.9) 
(7.6) 
(72.7) 

3,301.9 

(110.4) 
(389.3) 
(85.0) 
(20.3) 
(55.7) 

(660.7) 

630.4 
(84.7) 
(38.1) 

828.8
5.3
46.1
880.2

(23.4)
856.8

(46.1)
(154.1)

656.6

3.2
21.6
27.1
48.3
55.7

155.9

4,188.2
134.7
(684.8)
(359.5)
(8.2)
(76.9)

3,193.5

(112.2)
(379.1)
(133.6)
(19.2)
(93.4)

(737.5)

734.2
(90.1)
(29.2)

706.5
7.6
130.0
844.1

(32.1)
812.0

(130.0)
(126.7)

555.3

3.9
22.8
–
50.9
60.1

137.7

4,075.7
122.2
(705.0)
(319.5)
–
(87.3)

3,086.1

(111.0)
(319.6)
(64.8)
–
(74.3)

(569.7)

600.5
(88.7)
(28.6)

766.4
1.2
0.5
768.1

(34.7)
733.4

(0.5)
(143.6)

589.3

3.5
21.0
–
50.3
87.2

162.0

3,984.0
91.4
(721.8)
(266.3)
–
(28.0)

3,059.3

(109.0)
(333.5)
(234.1)
–
(5.1)

(681.7)

450.2
(85.5)
(4.0)

4,016.8

3,307.8 

3,226.8

3,137.3

2,900.3

6.3p
6.5p
110.0p
–
3,645.4
77,435
288
9,609

20.6p 
20.3p 
100.5p 
18.34 
3,283.1 
75,612 
269 
15,719 

20.1p
21.3p
98.3p
15.28
3,278.1
75,995
264
14,933

17.0p
20.2p
95.7p
13.79
3,275.4
74,849
264
14,541

18.1p
18.1p
88.6p
10.91
3,270.3
76,234
255
13,881

50%
50%

3rd Floor Citygate, St. James’ Boulevard, Newcastle upon Tyne, NE1 4JE 
3rd Floor Citygate, St. James’ Boulevard, Newcastle upon Tyne, NE1 4JE 

Statistics 

16.79%   6 Drakes Meadow, Penny Lane, Swindon, SN3 3LL 
16.79%   6 Drakes Meadow, Penny Lane, Swindon, SN3 3LL 
50%   Hanson House, 14 Castle Hill, Maidenhead, SL6 4JJ 
50%   Hanson House, 14 Castle Hill, Maidenhead, SL6 4JJ 
50%   250 Aztec West, Almondsbury, Bristol, BS32 4TR 
50%   250 Aztec West, Almondsbury, Bristol, BS32 4TR 
50%   5 Market Yard Mews, 194 – 204 Bermondsey Street, London SE1 3TQ 
50%   5 Market Yard Mews, 194 – 204 Bermondsey Street, London SE1 3TQ 
50%
50%

Berkeley House, 19 Portsmouth Road, Cobham, KT11 1JG 
Berkeley House, 19 Portsmouth Road, Cobham, KT11 1JG 

Basic earnings per share 
Adjusted basic earnings per share 
Tangible net assets per share 
Dividends paid (pence per share) 
Number of ordinary shares in issue at the year end (millions) 
UK short term landbank (plots) 
UK average selling price (£’000) 
UK completions (homes including JVs) 

The results for 2016 shown above include unaudited adjustments for the adoption of IFRS 9 and IFRS 15 in 2018. 

172 
172 
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173

 
 
 
 
 
 
 
 
 
 
 
Shareholder information

2021 Annual General Meeting

Dear Shareholder,

Annual General Meeting (AGM)
The 2021 AGM of Taylor Wimpey plc (the Company) will be held at the Company’s registered office at Gate House, Turnpike Road, High Wycombe, 
Buckinghamshire, HP12 3NR on Thursday 22 April 2021 at 10:00am. 

The safety and security of our shareholders and colleagues remains our priority. Even if the national lockdown has ended and the vaccination programme 
continues to progress well, the safety measures expected to be in place at the time of the AGM (as announced by the UK Government on 22 February 
2021) would not permit two households mixing together indoors. In light of this, shareholders will unfortunately not be permitted to attend the 
AGM in person. The Company will ensure that the legal requirements to hold the AGM are met by the attendance of a minimum number of Director 
shareholders and / or employee shareholders. 

Each year the Board looks forward to meeting our shareholders in person and considers it an important part of our shareholder engagement as it allows 
the Board to present the Company’s strategy and performance to shareholders and also gives shareholders the opportunity to ask the Board questions. 

In light of the fact that we are holding a closed meeting we are pleased to be able to provide an electronic facility for shareholders to follow the AGM 
remotely and submit questions to the Board on the business of the meeting, should they wish to do so. This can be done by accessing the AGM section 
of our website at www.taylorwimpey.co.uk/2021AGM and following the link to the audiocast on the day of the AGM.

You will then be prompted to enter your unique 11 digit ‘Investor Code’ (IVC), including any leading zeros, and ‘PIN’. Your PIN is the last 4 digits of your 
IVC. This will authenticate you as a shareholder. More information on how to join the AGM can be found on page 182.

Shareholders are also welcome to submit questions in advance of the meeting by email to CoSec@taylorwimpey.com. Please provide any advance 
questions by 10:00am on Tuesday 20 April 2021. A full transcript of the questions asked at the AGM and the answers provided will be made available 
on the Company’s website as soon as practicable following the conclusion of the AGM.

How to vote
The Company’s Articles of Association do not currently permit the Company to hold a hybrid meeting therefore shareholders will be unable to vote in real 
time at the AGM. As shareholders will not be permitted to attend the AGM this year, to ensure your vote is counted, you are encouraged to appoint the 
Chairman of the AGM as your proxy as early as possible by registering your vote online at: www.signalshares.com or returning your proxy form to our 
Registrar. In order for your vote to count, our Registrar must receive your vote by 10:00am on Tuesday 20 April 2021. Further information on how you 
can submit your proxy can be found on page 180 in this Notice.

If you are a CREST member, register your vote through the CREST system by completing and transmitting a CREST proxy instruction as described in 
the procedural notes on pages 180 to 181. 

Voting on all resolutions will be by way of a poll. All valid proxy votes will be included in the poll to be taken at the AGM. The results of the vote will be 
announced on the Company’s website and by a Regulatory Information Service as soon as practicable after the AGM.

Articles of Association 
Whilst we hope that by the time of the 2022 AGM, large gatherings will once again be safe and permitted, the Board are seeking shareholder approval 
to adopt new, amended Articles of Association (the New Articles). Amongst other things, the amendments will facilitate the holding of ‘hybrid’ meetings which 
shareholders may attend and participate in via electronic means or in person. The amendments to allow such meetings are in line with best practice and 
are consistent with recent changes that have been proposed by other listed companies. Other changes are detailed in the explanatory note to resolution 
22 and include provisions relating to untraced shareholders. The New Articles are available for inspection as set out on page 181 of this Notice.

Recommendation
Your Directors are of the opinion that the resolutions are in the best interests of the Company and its shareholders as a whole and recommend you to 
vote in favour of them. Each Director will be doing so in respect of all of their own beneficial shareholding.

Yours faithfully

Notice of Annual General Meeting

Notice is hereby given of the eighty sixth Annual General Meeting (the 
AGM) of the Company to be held on 22 April 2021 at 10:00am at Gate 
House, Turnpike Road, High Wycombe, Buckinghamshire, HP12 3NR 
for the purposes set out below. Please note, no physical attendance 
is permitted.

Ordinary business
Ordinary resolutions:
1.   To receive the Directors’ Report, Strategic Report, Directors’ 

Remuneration Report, Independent Auditor’s Report and Financial 
Statements for the year ended 31 December 2020.

2.   To declare due and payable on 14 May 2021 a final dividend of 

4.14 pence per ordinary share of the Company for the year ended 
31 December 2020 to shareholders on the register at close of 
business on 6 April 2021.

3.   To re-elect as a Director, Irene Dorner.
4.   To re-elect as a Director, Pete Redfern.
5.   To re-elect as a Director, Chris Carney.
6.   To re-elect as a Director, Jennie Daly.
7.   To re-elect as a Director, Gwyn Burr.
8.   To re-elect as a Director, Angela Knight CBE.
9.   To re-elect as a Director, Robert Noel.
10.  To re-elect as a Director, Humphrey Singer.
11.  To elect as a Director, Lord Jitesh Gadhia.
12.  To elect as a Director, Scilla Grimble.
13.  To appoint PricewaterhouseCoopers LLP (PwC) as Auditor of the 
Company, to hold office until the conclusion of the next general 
meeting at which accounts are laid before the Company.
14.  Subject to the passing of resolution 13, to authorise the Audit 

Committee to determine the remuneration of the Auditor on behalf of 
the Board.

15.  That the Board be generally and unconditionally authorised to allot 

shares in the Company and to grant rights to subscribe for or convert 
any security into shares in the Company:
a. 

 up to a nominal amount of £12,152,284 (such amount to be 
reduced by any allotments or grants made under paragraph b 
below, in excess of £12,152,284); and

b.   comprising equity securities (as defined in the Companies Act 

2006) up to a nominal amount of £24,304,568 (such amount to be 
reduced by any allotments or grants made under paragraph a 
above) in connection with an offer by way of a rights issue:
i. 

 to ordinary shareholders in proportion (as nearly as may be 
practicable) to their existing holdings; and
 to holders of other equity securities as required by the rights 
of those securities or as the Board otherwise considers 
necessary,

and so the Board may impose any limits or restrictions and make 
any arrangements which it considers necessary or appropriate to 
deal with treasury shares, fractional entitlements, record dates, 
legal, regulatory or practical problems in, or under the laws of, any 
territory or any other matter, such authorities to apply until the end 
of the next Annual General Meeting of the Company (or, if earlier, 
until the close of business on 21 July 2022) but, in each case, 
so that the Company may make offers and enter into agreements 
during this period which would, or might, require shares to be 
allotted or rights to subscribe for or convert securities into shares 
to be granted after the authority ends; and the Board may allot 
shares or grant rights to subscribe for or convert securities into 
shares under any such offer or agreement as if the authority had 
not ended.

Special resolutions:
16.  That if resolution 15 is passed, the Board be given power to allot equity 
securities (as defined in the Companies Act 2006) for cash under the 
authority given by that resolution and / or to sell ordinary shares held 
by the Company as treasury shares for cash as if Section 561 of the 
Companies Act 2006 did not apply to any such allotment or sale, such 
power to be limited:
a. 

 to the allotment of equity securities and sale of treasury shares in 
connection with an offer of, or invitation to apply for, equity 
securities (but in the case of the authority granted under paragraph 
b of resolution 15, by way of a rights issue only):
i. 

 to ordinary shareholders in proportion (as nearly as practicable) 
to their existing holdings; and
 to holders of other equity securities, as required by the rights 
of those securities, or as the Board otherwise considers 
necessary,

ii. 

and so that the Board may impose any limits or restrictions and 
make any arrangements which it considers necessary or 
appropriate to deal with treasury shares, fractional entitlements, 
record dates, legal, regulatory or practical problems in, or under 
the laws of, any territory or any other matters; and

b.   in the case of the authority granted under paragraph a of resolution 

15 and / or in the case of any sale of treasury shares, to the 
allotment of equity securities or sale of treasury shares (otherwise 
than under paragraph a above) up to a nominal amount of 
£1,822,842.

Such power to apply until the end of the next Annual General 
Meeting of the Company (or, if earlier, until the close of business on 
21 July 2022) but, in each case, during this period the Company 
may make offers, and enter into agreements, which would, or 
might, require equity securities to be allotted (and treasury shares 
to be sold) after the power ends and the Board may allot equity 
securities (and sell treasury shares) under any such offer or 
agreement as if the power had not ended.

Alice Marsden 
Group General Counsel and Company Secretary

ii. 

This notice of meeting is important and requires your immediate attention. If you are in any doubt as to the action you should take, you 
are recommended to seek your own financial advice immediately from a stockbroker, solicitor, bank manager, accountant, or other 
independent financial adviser authorised under the Financial Services and Markets Act 2000.

If you have sold or otherwise transferred all of your shares in Taylor Wimpey plc, please pass this document together with the 
accompanying documents to the purchaser or transferee, or to the person who arranged the sale or transfer so they can pass these 
documents to the person who now holds the shares. If you have sold or transferred part only of your holding of shares in the Company, 
please consult the person who arranged the sale or transfer.

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Shareholder information

Notes to the notice of Annual General Meeting continued

17.  That if resolution 15 is passed, the Board be given the power in 
addition to any power granted under resolution 16 to allot equity 
securities (as defined in the Companies Act 2006) for cash under the 
authority granted under paragraph a of resolution 15 and / or to sell 
ordinary shares held by the Company as treasury shares for cash as 
if Section 561 of the Companies Act 2006 did not apply to any such 
allotment or sale, such power to be:
a. 

 limited to the allotment of equity securities or sale of treasury 
shares up to a nominal amount of £1,822,842; and

b.   used only for the purposes of financing a transaction which the 

Board determines to be an acquisition or other capital investment 
of a kind contemplated by the Statement of Principles on 
Disapplying Pre-Emption Rights most recently published by 
the Pre-Emption Group prior to the date of this Notice or for the 
purposes of refinancing such a transaction within six months of its 
taking place.

Such power to apply until the end of the next Annual General Meeting 
of the Company (or, if earlier, until the close of business on 21 July 
2022) but, in each case, during this period the Company may make 
offers, and enter into agreements, which would, or might, require 
equity securities to be allotted (and treasury shares to be sold) after 
the power ends and the Board may allot equity securities (and sell 
treasury shares) under any such offer or agreement as if the power 
had not ended.

18. That the Company be authorised for the purposes of Section 701 
of the Companies Act 2006 to make market purchases (within the 
meaning of Section 693(4) of the Companies Act 2006) of the ordinary 
shares of 1 pence each of the Company (ordinary shares), provided 
that:
a. 

 the maximum number of ordinary shares hereby authorised 
to be purchased shall be 364,568,532;

b.   the minimum price (exclusive of expenses) which may be paid 

c. 

for ordinary shares is 1 pence per ordinary share;
 the maximum price (exclusive of expenses) which may be paid 
for an ordinary share is the highest of:
i. 

 an amount equal to 105% of the average of the middle market 
quotations for an ordinary share (as derived from the London 
Stock Exchange Daily Official List) for the five business days 
immediately preceding the date on which such ordinary share 
is purchased; and
 the higher of the price of the last independent trade and the 
highest independent bid on the trading venues where the 
purchase is carried out;

ii. 

d.   the authority hereby conferred shall expire at the earlier of the 

e. 

conclusion of the next Annual General Meeting of the Company 
and 21 October 2022 unless such authority is renewed prior 
to such time; and
 the Company may make contracts to purchase ordinary shares 
under the authority hereby conferred prior to the expiry of such 
authority which will or may be executed wholly or partly after the 
expiry of such authority, and may purchase ordinary shares in 
pursuance of any such contracts, as if the authority conferred by 
this resolution had not expired.

Special business
Ordinary resolutions:
19.  That the Directors’ Remuneration report for the year ended 

31 December 2020, as set out on pages 98 to 120 of the Annual 
Report and Accounts for the financial year ended 31 December 2020, 
be approved in accordance with Section 439 of the Companies 
Act 2006.

20.  That in accordance with Sections 366 and 367 of the Companies Act 
2006, the Company and all companies which are its subsidiaries when 
this resolution is passed are authorised to:
a. 

 make political donations to political parties and / or independent 
election candidates not exceeding £250,000 in aggregate;
b.   make political donations to political organisations other than 
political parties not exceeding £250,000 in aggregate; and
 incur political expenditure not exceeding £250,000 in aggregate, 
during the period beginning with the date of passing this resolution 
and the conclusion of the next Annual General Meeting of the 
Company.

c. 

For the purposes of this resolution the terms ‘political donations’, 
‘political parties’, ‘independent election candidates’, ‘political 
organisations’ and ‘political expenditure’ have the meanings given 
by Sections 363 to 365 of the Companies Act 2006.

Special resolutions:
21.  That a general meeting other than an Annual General Meeting of the 
Company may continue to be called on not less than 14 clear days’ 
notice.

22.  To approve and adopt the draft Articles of Association in the form 

produced to the AGM and initialled by the Chairman of the meeting 
for the purpose of identification as the Articles of Association of the 
Company in substitution for, and to the exclusion of, all existing Articles 
of Association of the Company, with effect from the conclusion of 
the AGM.

By order of the Board

Alice Marsden
Group General Counsel and Company Secretary

Taylor Wimpey plc 
Gate House 
Turnpike Road 
High Wycombe 
Buckinghamshire 
HP12 3NR 
Registered in England and Wales No. 296805 
1 March 2021

Explanatory notes to the resolutions
Ordinary business
Ordinary resolutions
Ordinary resolutions require more than half of the votes cast to be 
in favour.

Resolution 1: To receive the Annual Report and Financial Statements
English company law requires the Directors to lay the Financial Statements 
of the Company for the year ended 31 December 2020 and the reports 
of the Directors, namely the Strategic Report, Directors’ Report, Directors’ 
Remuneration Report, and Auditor’s Report (the Annual Report); before 
a general meeting of the Company.

Resolution 2: To declare a final dividend
The Directors recommend the payment of a final dividend of 4.14 pence 
per ordinary share in respect of the year ended 31 December 2020. 
If approved at the AGM, the dividend will be paid on 14 May 2021 to 
shareholders who are on the Register of Members at the close of business 
on 6 April 2021.

Dividend Re-Investment Plan
Subject to shareholders approving the dividend as set out in resolution 2 
at the AGM scheduled for 22 April 2021, the Company will be offering a 
Dividend Re-Investment Plan (DRIP). The DRIP is provided and 
administered by the DRIP plan administrator, Link Market Services 
Trustees Limited, which is authorised and regulated by the Financial 
Conduct Authority (FCA). The DRIP offers shareholders the opportunity 
to elect to invest cash dividends received on their ordinary shares, in 
purchasing further ordinary shares of the Company. These shares would 
be bought in the market, on competitive dealing terms.

The DRIP will operate automatically in respect of the final dividend for 2020 
(unless varied beforehand by shareholders) and all future dividends, 
including any special dividends, until such time as you withdraw from 
the DRIP or the DRIP is suspended or terminated in accordance with 
its terms and conditions.

Shareholders are again reminded to check the position with regard to any 
dividend mandates that are in place, should you wish to either participate 
in the DRIP or to discontinue or vary any participation, as existing 
mandates will apply to all dividend payments (including special dividends) 
unless or until revoked.

CREST
For shares held in uncertificated form (CREST), please note that elections 
continue to apply only to one dividend and a fresh election must be made, 
via CREST, for each dividend. 

Full details of the terms and conditions of the DRIP and the actions 
required to make or revoke an election, both in respect of ordinary 
dividends (i.e. in this case, the 2020 final dividend) and any special 
dividends, are available at www.signalshares.com or on request from 
the Registrar, Link Group, 10th Floor, Central Square, 29 Wellington Street, 
Leeds, LS1 4DL, email: shares@linkgroup.co.uk or call  
+44 (0)371 664 0381. Calls are charged at the standard geographic rate 
and will vary by provider. Calls outside the United Kingdom will be charged 
at the applicable international rate. The Registrar is open between 9:00am 
and 5:30pm, Monday to Friday excluding public holidays in England 
and Wales.

Resolutions 3-12: Election of Directors
In accordance with the 2018 UK Corporate Governance Code (the Code) 
which states that all directors should be subject to annual election by 
shareholders, the Board has resolved that all Directors of the Company 
will retire and, being eligible, offer themselves for re-election by 
shareholders at the AGM. Jitesh Gadhia and Scilla Grimble will also offer 
themselves for election by shareholders at the AGM.

Details of the Directors’ service contracts, remuneration and interests 
in the Company’s shares and other securities are given in the Directors’ 
Remuneration Report to shareholders on pages 98 to 120 of the Annual 
Report. Full biographical information concerning each Director can be 
found on pages 64 and 65 of the Annual Report.

The following summary information is given in support of the Board’s 
proposal for the re-election or election, as appropriate, of each Director 
of the Company.

Irene Dorner – offers herself for re-election.
Irene was appointed as a Non Executive Director and Chairman-designate 
on 1 December 2019. Irene formally assumed the position of Chairman 
on 26 February 2020. Irene’s strong leadership skills, coupled with her 
deep commercial experience, provides strong leadership of the Board; 
the effective independent challenge of the Non Executive Directors; and 
the further development of the Group’s strong cultural principles.

Pete Redfern – offers himself for re-election.
Pete has been Chief Executive since July 2007 and was previously Group 
Chief Executive of George Wimpey Plc. 

Chris Carney – offers himself for re-election.
Chris has been the Group Finance Director since 20 April 2018.

Jennie Daly – offers herself for re-election.
Jennie has been the Group Operations Director since 20 April 2018.

Gwyn Burr – offers herself for re-election.
Gwyn has been an Independent Non Executive Director since 1 February 
2018. The Board is satisfied that she is independent in character and 
judgement in applying her expertise at meetings of the Board and of the 
Remuneration Committee (which she chairs) and the Nomination and 
Governance Committee, and that she will be able to allocate sufficient 
time to the Company to discharge her responsibilities effectively. Gwyn’s 
many years of experience in marketing and customer service align to key 
areas of the Group’s strategy as it continues to be customer-focused in 
its operations.

Angela Knight CBE – offers herself for re-election.
Angela has been an Independent Non Executive Director since 
1 November 2016. The Board is satisfied that she is independent in 
character and judgement in applying her expertise at meetings of the 
Board and of the Audit Committee, the Nomination and Governance 
Committee and the Remuneration Committee, and that she will be able to 
allocate sufficient time to the Company to discharge her responsibilities 
effectively. Angela’s insight into the public sector gained through many 
years’ experience as a Member of Parliament and in a variety of roles 
within HM Treasury offer the Board additional perspective in the key public 
sector area as it relates to housing and development activities. 

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Shareholder information

Notes to the notice of Annual General Meeting continued

Robert Noel – offers himself for re-election.
Robert has been an Independent Non Executive Director since 1 October 
2019. Rob became the Company’s Senior Independent Director on 
21 April 2020. The Board is satisfied that he is independent in character 
and judgement in applying his expertise at meetings of the Board and 
of the Audit Committee and the Nomination and Governance Committee, 
and that he will be able to allocate sufficient time to the Company to 
discharge his responsibilities effectively. Rob is an experienced CEO and 
has particularly deep property expertise which assists the Board in 
assessing large scale land opportunities.

Humphrey Singer – offers himself for re-election.
Humphrey has been an Independent Non Executive Director since  
9 December 2015. The Board is satisfied that he is independent in 
character and judgement in applying his expertise at meetings of the Board 
and of the Audit Committee (which he Chairs) and the Nomination and 
Governance Committee, and that he will be able to allocate sufficient time 
to the Company to discharge his responsibilities effectively. Humphrey’s 
detailed knowledge and experience of financial reporting by major listed 
companies makes him well-qualified to hold to account the external auditor 
and properly assess the Group’s internal audit and control processes. 

Lord Jitesh Gadhia - offers himself for election.
Jitesh was appointed to the Board as an Independent Non Executive 
Director on 1 March 2021. The Board is satisfied that he is independent 
in character and judgement and will be able to allocate sufficient time to 
the Company to discharge his responsibilities effectively. Jitesh’s executive 
and non executive experience and involvement in public affairs will bring an 
additional perspective to the Board dynamic.

Scilla Grimble – offers herself for election.
Scilla was appointed to the Board as an Independent Non Executive 
Director on 1 March 2021. The Board is satisfied that she is independent 
in character and judgement and will be able to allocate sufficient time to 
the Company to discharge her responsibilities effectively. Scilla’s significant 
financial, risk, technology and property experience enhance the Board’s 
skill set. 

The Board confirms that each of the above Directors has recently been 
subject to formal performance evaluation (with the exception of Scilla and 
Jitesh who had not been appointed at the time of the Board Evaluation), 
details of which are set out in the Nomination and Governance Committee 
report in the Annual Report on pages 80 to 89, and that each continues to 
demonstrate commitment and to be an effective member of the Board 
able to devote sufficient time in line with the Code to fulfil their role 
and duties. 

Resolution 13: Appointment of PwC as Auditor of the Company
The Company is required to appoint auditors at each general meeting at 
which accounts are laid before the shareholders. It is therefore proposed 
that the Auditor is appointed from the conclusion of the 2021 AGM until 
the conclusion of the next general meeting at which accounts are laid 
before shareholders. Following the transparent and robust tender process 
for the appointment of our external Auditor during 2020, as detailed on 
pages 94 to 96, the Board recommends the appointment of PwC as the 
Company’s Auditor.

Resolution 14: Authorisation of the Audit Committee to agree on behalf 
of the Board the remuneration of PwC as Auditor
The Board seeks shareholders’ authority for the Audit Committee to 
determine on behalf of the Board the remuneration of the external Auditor 
for their services. The Board has adopted a procedure governing the 
appointment of the external Auditor to carry out non-audit services, details 
of which are given in the Audit Committee report. Details of non-audit 
services performed by the external Auditor in 2020 are given in Note 6 
on page 143 of the Annual Report.

Resolution 15: Authority to allot shares
The Directors wish to renew the existing authority to allot unissued shares 
in the Company, which was granted at the Company’s last Annual General 
Meeting held on 23 April 2020 which is due to expire at the conclusion 
of this AGM. Accordingly, paragraph a of resolution 15 would give the 
Directors the authority to allot ordinary shares or grant rights to subscribe 
for or convert any securities into ordinary shares up to an aggregate 
nominal amount equal to £12,152,284 (representing 1,215,228,400 
ordinary shares). This amount represents approximately one-third of the 
issued ordinary share capital of the Company as at 26 February 2021, 
the latest practicable date prior to publication of this Notice of Meeting.

In line with guidance issued by The Investment Association (The IA), 
paragraph b of resolution 15 would give the Directors authority to allot 
ordinary shares or grant rights to subscribe for or convert any securities 
into ordinary shares in connection with a rights issue in favour of ordinary 
shareholders up to an aggregate nominal amount equal to £24,304,568 
(representing 2,430,456,800 ordinary shares), as reduced by the nominal 
amount of any shares issued under paragraph a of resolution 15. 
This amount (before any reduction) represents approximately two-thirds of 
the issued ordinary share capital of the Company as at 26 February 2021, 
the latest practicable date prior to publication of this Notice of Meeting.

The Company does not hold any shares in treasury.

The authorities sought under paragraphs a and b of resolution 15 will 
expire at the earlier of 21 July 2022 and the conclusion of the next Annual 
General Meeting of the Company.

The Directors have no present intention to exercise either of the authorities 
sought under this resolution. However, if they do exercise the authorities, 
the Directors intend to follow The IA recommendations concerning their 
use (including as regards the Directors standing for re-election in 
certain cases).

Special Resolutions
Special resolutions require at least a 75% majority of votes cast to be cast 
in favour.

Resolutions 16 and 17: Authority to dis-apply pre-emption rights
Resolutions 16 and 17 would give the Directors the power to allot ordinary 
shares (or sell any ordinary shares which the Company holds in treasury) 
for cash without first offering them to existing shareholders in proportion  
to their existing shareholdings.

The power set out in resolution 16 would be, similar to previous years, 
limited to: (a) allotments or sales in connection with pre-emptive offers and 
offers to holders of other equity securities if required by the rights of those 
shares, or as the Board otherwise considers necessary, or (b) otherwise up 
to an aggregate nominal amount of £1,822,842 (representing 182,284,200 
ordinary shares).

This aggregate nominal amount represents approximately 5% of the  
issued ordinary share capital of the Company (excluding treasury shares) 
as at 26 February 2021, the latest practicable date prior to publication 
of this Notice.

Special business
Ordinary resolutions
Ordinary resolutions require more than half of the votes cast to be cast 
in favour.

In respect of the power under resolution 16b, the Directors confirm their 
intention to follow the provisions of the Pre-Emption Group’s Statement 
of Principles regarding cumulative usage of authorities within a rolling three 
year period where the Principles provide that usage in excess of 7.5% 
of the issued ordinary share capital of the Company (excluding treasury 
shares) should not take place without prior consultation with shareholders.

Resolution 17 is intended to give the Company flexibility to make non 
pre-emptive issues of ordinary shares in connection with acquisitions and 
other capital investments as contemplated by the Pre-emption Group’s 
Statement of Principles. The power under resolution 17 is in addition to 
that proposed by resolution 16 and would be limited to allotments or sales 
of up to an aggregate nominal amount of £1,822,842 (representing 
182,284,200 ordinary shares) in addition to the power set out in resolution 
16. This aggregate nominal amount represents an additional 5% of the 
issued ordinary share capital of the Company (excluding treasury shares) 
as at 26 February 2021, the latest practicable date prior to publication 
of this Notice.

The powers under resolutions 16 and 17 will expire at the earlier of 
21 July 2022 and the conclusion of the next Annual General Meeting 
of the Company.

Resolution 18: Authority to make market purchases of shares
Any purchases under this authority would be made in one or more 
tranches and would be limited in aggregate to 10% of the ordinary shares 
of the Company in issue at the close of business on 26 February 2021.

The minimum price (exclusive of expenses) which may be paid for an 
ordinary share is 1 pence per ordinary share. The maximum price to be 
paid on any exercise of the authority would not exceed the highest of (i) 
105% of the average of the middle market quotations for the Company’s 
ordinary shares for the five business days immediately preceding the date 
of the purchase; and (ii) the higher of the price of the last independent trade 
and the highest current independent bid on the trading venues where the 
purchase is carried out. Shares purchased pursuant to these authorities 
could be held as treasury shares, which the Company can re-issue quickly 
and cost-effectively, and provides the Company with additional flexibility in 
the management of its capital base. The total number of shares held as 
treasury shall not at any one time exceed 10% of the Company’s issued 
share capital. Accordingly, any shares bought back over the 10% limit will 
be cancelled. The Company currently holds no shares in treasury.

This is a standard resolution, sought by the majority of public listed 
companies at Annual General Meetings. 

The Board’s current intention of utilising this authority is generally limited to 
acquiring shares for the various share scheme arrangements. Although the 
Board will continue to keep the matter under review, the Board would only 
consider a more formal share purchase programme if it would result in an 
increase in earnings per share and was in the best interests of 
shareholders generally, having regard to all relevant circumstances.

The total number of options and conditional share awards to subscribe for 
ordinary shares outstanding as at the close of business on 26 February 
2021 was 42,510,244, representing approximately 1.2% of the issued 
ordinary share capital of the Company as at that date and approximately 
1.3% of the Company’s issued ordinary share capital following any 
exercise in full of this authority to make market purchases.

This authority will last until the earlier of 21 October 2022 and the 
conclusion of the Company’s next Annual General Meeting.

Resolution 19: Approval of the Directors’ Remuneration Report
The Remuneration Committee of the Board (the Committee) is seeking 
shareholders’ approval of the Directors’ Remuneration Report in resolution 
19, which will be proposed as an ordinary resolution.

The Directors are required to prepare the Directors’ Remuneration Report, 
comprising an annual report detailing the remuneration of the Directors and 
a statement by the Chair of the Committee. The Company is required to 
seek shareholders’ approval in respect of the contents of this Report on an 
annual basis (excluding the part containing the Directors’ Remuneration 
Policy, which was approved by shareholders at the Company’s 2020 AGM 
when it was proposed for its latest three-yearly vote). This vote on the 
Directors’ Remuneration Report is an advisory one only.

Resolution 20: Authority to make political donations
In order to comply with its obligations under the Companies Act 2006 and 
to avoid any inadvertent infringement of that Act, the Board wishes to 
renew its existing authority for a general level of political donation and / or 
expenditure. Resolution 20 seeks to renew the existing authority for the 
Company to make political donations and incur political expenditure. 

The Companies Act 2006 requires this authority to be divided into three 
heads (as set out in resolution 20) with a separate amount specified as 
permitted for each. An amount not exceeding £250,000 for each head of 
the authority has been proposed. In accordance with the Companies Act 
2006, resolution 20 extends approval to all of the Company’s subsidiaries.

This authority will expire at the conclusion of the next Annual General 
Meeting of the Company, unless renewal is sought at that meeting.

The Company and the Group do not make any donations to political 
parties or organisations and do not intend to going forward, but do support 
certain industry-wide bodies such as the Home Builders Federation in the 
UK. Whilst the Board does not regard this as political in nature, in certain 
circumstances such support together with donations made for charitable 
or similar purposes could possibly be treated as a donation to a political 
organisation under the relevant provisions of the Companies Act 2006. 
For example, a donation to a humanitarian charity which may also operate 
as a political lobby, sponsorship, subscriptions, paid leave to employees 
fulfilling public duties and payments to industry representative bodies could 
constitute a donation to a political organisation within the current definitions 
in the Companies Act 2006. 

Details of the Company’s and the Group’s charitable donations appear on 
page 36 of the Annual Report.

Special resolution
Special resolutions require at least a 75% majority of votes cast to be cast 
in favour.

Resolution 21: Notice of general meetings
The Companies (Shareholders’ Rights) Regulations 2009 have increased 
the notice period required for general meetings of the Company to 21 clear 
days unless shareholders agree to a shorter notice period, which cannot 
be less than 14 clear days. At the last AGM, a resolution was passed 
approving the Company’s ability to call general meetings (other than 
Annual General Meetings, which will continue to be held on at least 21 
clear days’ notice) on not less than 14 clear days’ notice. As this approval 
will expire at the conclusion of this AGM, resolution 21 proposes its 
renewal. The shorter notice period of 14 clear days would not be used as a 
matter of routine for any general meeting, but only where the flexibility is 
merited by the business of a particular meeting and is thought to be to the 

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Notes to the notice of Annual General Meeting continued

advantage of shareholders as a whole. The renewed approval will be 
effective until the Company’s next Annual General Meeting, when it is 
intended that a similar resolution will be proposed.

Note that in order to be able to call a general meeting on less than 21 
clear days’ notice, the Company must in respect of that meeting make 
available electronic voting to all shareholders.

Resolution 22: Amendment to the Company’s Articles of Association 
Resolution 22 seeks to adopt the New Articles which reflect changes in 
both market practice and legal and regulatory requirements. In particular, 
the proposed amendments will facilitate hybrid meetings by enabling 
shareholders to participate via electronic means or in person. The 
intended purpose and effect of the major amendments are set out below.

Untraced shareholders
The New Articles amend the position in relation to untraced shareholders. 
Rather than requiring the Company to take out two newspaper 
advertisements, the New Articles require the Company to use reasonable 
efforts to trace the shareholder in question and to inform the shareholder 
by way of a notice to their last known address.

These changes reflect best practice and provide the Company with 
appropriate flexibility in connection with locating untraced shareholders.

Operation of general meetings
The New Articles contain specific provisions to clarify that the Company 
can hold hybrid general meetings (including annual general meetings) and 
to set out how such meetings are to be conducted. Under the New 
Articles, the Company may hold hybrid general meetings in such a way 
that enables members to attend and participate in the business of the 
meeting by attending a physical location or by attending by means of 
an electronic facility. Voting at hybrid meetings will, by default, be decided 
on a poll. Hybrid meetings may be adjourned in the event of a 
technological failure.

The New Articles allow the Company, where appropriate, to make 
changes to the arrangements for general meetings (including the 
introduction, change or cancellation of electronic facilities) after notice of 
the meeting has been issued. The New Articles also explicitly allow the 
Company to introduce health and safety arrangements at its meetings.

These changes were introduced to provide the Board greater flexibility to 
align with technological advances, changes in investor sentiment and 
evolving best practice, particularly in light of the COVID-19 pandemic and 
the uncertain duration of social distancing measures and restrictions on 
gatherings. The Board believes that hybrid meetings will allow for greater 
shareholder and stakeholder engagement over the coming years in a way 
that is more convenient for all parties. Absent exceptional circumstances, 
members of the Board intend to continue the practice of attending 
general meetings of the Company in person.

The New Articles also specifically refer to the possibility of satellite / 
multi-venue meetings, such as the use of overflow rooms. Satellite 
meetings are legally valid even without such a provision but it has been 
added for clarity.

These changes are primarily contained in articles 49, 50, 53, 56, 57, 59 
and 60 in the New Articles.

Gender neutrality 
As part of the Company’s continued support of gender diversity, all 
references to gender have been made neutral throughout the New Articles.

General
Other changes which are of a minor, technical or clarifying nature or 
which have been made to remove provisions in the Current Articles which 
duplicate English company law are not noted.

Procedural notes
1.   To be entitled to attend and vote at the AGM (and for the purpose of 
the determination by the Company of the votes which shareholders 
may cast), shareholders must be registered on the Register of 
Members of the Company by 6:00pm on 20 April 2021 (or, in the 
event of any adjournment, on the date which is two days before the 
time of the adjourned meeting). 

2.   As at 26 February 2021 (being the latest practicable date prior to 
the publication of this notice) the Company’s issued share capital 
consisted of 3,645,685,322 ordinary shares, carrying one vote each. 
Therefore, the total voting rights in the Company as at 26 February 
2021 were 3,645,685,322.

3.   A shareholder entitled to attend and vote at the AGM may appoint a 
proxy or proxies to exercise all or any of their rights at the AGM. A 
proxy need not be a shareholder of the Company. In the case of joint 
holders, where more than one of the joint holders purports to appoint 
a proxy, only the appointment submitted by the most senior holder will 
be accepted. Seniority is determined by the order in which the names 
of the joint holders appear in the Company’s Register of Members in 
respect of the joint holdings (the first-named being the most senior). 
As shareholders will not be permitted to attend the AGM this year, 
to ensure their votes are counted shareholders are strongly 
encouraged to appoint the Chairman of the AGM as their proxy.
4.   To be valid, any proxy appointment must be received by Link Group 
at PXS 1, 10th Floor, Central Square, 29 Wellington Street, Leeds  
LS1 4DL, or, if you want to use an envelope the address to use is 
FREEPOST PXS, 10th Floor, Central Square, 29 Wellington Street, 
Leeds, LS1 4DL or, electronically via the internet at www.signalshares.
com or, if you are a member of CREST, via the service provided by 
Euroclear UK and Ireland Limited at the electronic address provided 
in note 9, in each case no later than 10:00am on 20 April 2021.  
Please note that all proxy appointments received after this time will be 
void. A proxy appointment sent electronically at any time that is found 
to contain any virus will not be accepted.

5.   If you require a paper proxy form, or if you require additional forms, 
please contact Link Group, by email at enquiries@linkgroup.co.uk, 
or by telephone on +44 (0)371 664 0300 (calls are charged at the 
standard geographic rate and will vary by provider. Calls outside the 
United Kingdom will be charged at the applicable international rate. 
Lines are open between 9:00am to 5:30pm, Monday to Friday 
excluding public holidays in England and Wales).

6.   Any person to whom this notice is sent who is a person nominated 
under Section 146 of the Companies Act 2006 to enjoy information 
rights (a ‘Nominated Person’) may, under an agreement between them 
and the shareholder by whom they were nominated, have a right to 
be appointed (or to have someone else appointed) as a proxy for the 
AGM. If a Nominated Person has no such proxy appointment right 
or does not wish to exercise it, they may, under any such agreement, 
have a right to give instructions to the shareholder as to the exercise 
of voting rights. Such persons should direct any communications and 
enquiries to the registered holder of the shares by whom they were 
nominated and not to the Company or its Registrar.

7.   The statement of the rights of shareholders in relation to the 

appointment of proxies in notes 3 and 4 above does not apply to 
Nominated Persons. The rights described in these notes can only 
be exercised by shareholders of the Company.

8.   CREST members who wish to appoint a proxy or proxies through 

the CREST electronic proxy appointment service may do so by using 
the procedures described in the CREST Manual. CREST personal 
members or other CREST sponsored members, and those CREST 
members who have appointed a service provider(s), should refer to 

(calls are charged at the standard geographic rate and will vary by 
provider. Calls outside the United Kingdom will be charged at the 
applicable international rate. Lines are open between 9:00am to 
5:30pm, Monday to Friday excluding public holidays in England 
and Wales).

15.  A copy of this Notice, and other information required by Section 311A 
of the Companies Act 2006, can be found at www.taylorwimpey.
co.uk/corporate.

16.  Voting on all resolutions at this year’s AGM will be conducted by way 
of a poll. The results of the poll will be announced via a Regulatory 
Information Service and made available at www.taylorwimpey.co.uk/
corporate as soon as practicable after the AGM.

17.  A copy of the Company’s current Articles of Association and the New 
Articles (along with a marked up copy to show the proposed changes) 
will be available for inspection during normal business hours (excluding 
Saturdays, Sundays and bank holidays) at the Company’s registered 
office: Gate House, Turnpike Road, High Wycombe, Buckinghamshire, 
HP12 3NR and on the Company website at www.taylorwimpey.co.
uk/2021AGM from the date of this Notice until the close of the AGM. 
The New Articles will also be available for inspection at the AGM at 
least 15 minutes prior to the start of the meeting and up until the close 
of the meeting.

18.  The documents listed below are available for inspection at an agreed 
time at the Company’s registered office. If you wish to inspect these 
documents email CoSec@taylorwimpey.com during normal business 
hours on any weekday (excluding public holidays). Copies of these 
documents will also be available on the audiocasting facility before and 
during the AGM.
 – Copies of the Executive Directors’ service contracts.
 – Copies of the letters of appointment of the Chairman of the Board 

and the Independent Non Executive Directors.

 – A copy of the full Annual Report and Financial Statements of the 
Company for the year ended 31 December 2020, including the 
Directors’ Remuneration Report referred to in resolution 19. This 
document is also available on our website at www.taylorwimpey.
co.uk/corporate

19.  Personal data provided by shareholders at or in relation to the AGM 
(including names, contact details, votes and Shareholder Reference 
Numbers), will be processed in line with the Company’s privacy policy 
which is available at www.taylorwimpey.co.uk/privacy-policy.

their CREST sponsor or voting service provider(s), who will be able 
to take the appropriate action on their behalf.

9.   In order for a proxy appointment or instruction made using the CREST 
service to be valid, it must be properly authenticated in accordance 
with Euroclear UK and Ireland Limited’s specifications, and must 
contain the information required for such instruction, as described in 
the CREST Manual (available via www.euroclear.com/CREST). The 
message, regardless of whether it constitutes the appointment of a 
proxy or is an amendment to the instruction given to a previously 
appointed proxy must, in order to be valid, be transmitted so as to be 
received by the issuer’s agent (ID RA10) by 10:00am on 20 April 2021. 
For this purpose, the time of receipt will be taken to be the time  
(as determined by the time stamp applied to the message by the 
CREST Application Host) from which the issuer’s agent is able to 
retrieve the message by enquiry to CREST in the manner prescribed 
by CREST. After this time any change of instructions to proxies 
appointed through CREST should be communicated to the appointee 
through other means.

10. The Company may treat as invalid a CREST Proxy instruction in the 
circumstances set out in Regulation 35(5)(a) of the Uncertificated 
Securities Regulations 2001.

11. Any corporation which is a member can appoint one or more 

corporate representatives who may exercise on its behalf all of its 
powers as a member provided that they do not do so in relation to 
the same shares.

12. Under Section 527 of the Companies Act 2006 members meeting the 
threshold requirements set out in that section have the right to require 
the Company to publish on a website a statement setting out any 
matter relating to:
 –

The audit of the Company’s accounts (including the Auditor’s 
Report and the conduct of the audit) that are to be laid before 
the AGM; or

 – Any circumstance connected with an auditor of the Company 

ceasing to hold office since the previous meeting at which annual 
accounts and reports were laid in accordance with Section 437 
of the Companies Act 2006.

The Company may not require the shareholders requesting any such 
website publication to pay its expenses in complying with Sections 
527 or 528 of the Companies Act 2006. Where the Company is 
required to place a statement on a website under Section 527 of the 
Companies Act 2006, it must forward the statement to the Company’s 
Auditor not later than the time when it makes the statement available 
on the website. The business which may be dealt with at the AGM 
includes any statement that the Company has been required under 
Section 527 of the Companies Act 2006 to publish on a website.

13.  Under section 319A of the Companies Act 2006, shareholders have 
the right to ask questions at the AGM relating to the business of the 
AGM. The Company must cause to be answered any such question 
relating to the business being dealt with at the AGM but no such 
answer need be given if: (i) to do so would interfere unduly with the 
preparation for the meeting or involve the disclosure of confidential 
information; (ii) the answer has already been given on a website in the 
form of an answer to a question; or (iii) it is undesirable in the interests 
of the Company or the good order of the AGM that the question be 
answered. For further information on how shareholders can ask 
questions at the AGM see page 182.

14.  Shareholders have the right to request information to enable them to 
determine that their vote on a poll was validly recorded and counted. 
If you require confirmation please contact Link Group, by email at 
enquiries@linkgroup.co.uk, or by telephone on +44 (0)371 664 0300 

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Notes to the notice of Annual General Meeting continued

Shareholder facilities

How to join the meeting
In light of the fact that we are holding a closed meeting we are pleased 
to be able to provide an electronic facility for shareholders to follow the 
AGM remotely and submit questions to the Board on the business of 
the meeting, should they wish to do so. This can be done by accessing 
the AGM section of our website at www.taylorwimpey.co.uk/2021AGM 
and following the link to the audiocast on the day of the AGM.

Audiocast
The electronic meeting will be broadcast in audio format with 
presentation slides. Once logged in, and at the commencement of 
the meeting, you will be able to listen to the proceedings of the meeting 
on your device, as well as being able to see the slides of the meeting 
(which will include the resolutions to be put forward to the meeting), 
these slides will progress automatically as the meeting progresses.

Once you have followed the link, you will then be prompted to enter 
your unique 11 digit ‘Investor Code’ (IVC), including any leading zeros, 
and ‘PIN’. Your PIN is the last 4 digits of your IVC. This will authenticate 
you as a shareholder. 

Your IVC can be found on your share certificate, or Signal Shares users 
(www.signalshares.com) will find this under ‘Manage your account’ 
when logged in to the Signal Shares portal. You can also obtain this 
by contacting Link Group, our Registrar, by calling +44 (0)371 277 1020. 
Lines are open from 9:00am to 5:30pm Monday to Friday, calls 
are charged at the standard geographic rate and will vary by provider. 
Calls outside the UK will be charged at the applicable international rate. 

Access to the AGM will be available 30 minutes before the start of 
the AGM, although you will not be able to submit questions until the 
meeting is declared open. 

If you wish to appoint a proxy and for them to attend the AGM via the 
electronic facility on your behalf, please submit your proxy appointment 
in the usual way, before contacting Link Group no later than 5:30pm 
on 20 April 2021 on +44 (0)371 277 1020 in order to obtain their IVC 
and PIN.

If your shares are held within a nominee and you wish to attend the AGM 
via the electronic facility, you will need to contact your nominee as soon 
as possible. Your nominee will need to have completed a corporate 
letter of representation and presented this to Link Group, our Registrar, 
no later than 72 hours before the start of the meeting in order that they 
can obtain your unique IVC and PIN to enable you to attend the 
electronic meeting. 

Questions
Questions will be invited during the meeting when formally announced 
by the Chairman. Shareholders attending electronically may ask 
questions via the website by submitting their question in writing via the 
Q&A box which is found underneath the speaker details on the left hand 
side of the player. Once you have typed your question please click the 
‘Submit’ button. 

Shareholders are also welcome to submit questions in advance of 
the meeting by email to CoSec@taylorwimpey.com. Please provide 
any advance questions by 10:00am on Tuesday 20 April 2021. 

A full transcript of the questions asked at the AGM and the answers 
provided will be made available on the Company’s website as soon 
as practicable following the conclusion of the AGM.

Requirements
An active internet connection is required at all times in order to allow 
you to join the meeting and submit questions and listen to the 
audiocast. It is the user’s responsibility to ensure you remain connected 
for the duration of the meeting.

Shareholders’ services
Web communications
The Company makes documents and information available to shareholders 
by electronic means and via a website, rather than by sending hard copies. 
This way of communicating is enabled in accordance with the Companies 
Act 2006, Rule 6 of the Disclosure and Transparency Rules and the 
Company’s Articles of Association.

Making documents and information available electronically:

a.  Enables the Company to reduce printing and postage cost.
b.  Allows faster access to information and enables shareholders 
to access documents on the day they are published on the 
Company’s website.

c.  Reduces the amount of resources consumed, such as paper, 
and lessens the impact of printing and mailing activities on the 
environment.

The Company provides hard copy documentation to those shareholders 
who have requested this and is, of course, happy to provide hard copies 
to any shareholders upon request.

The Company’s website is www.taylorwimpey.co.uk and shareholder 
documentation made available electronically is generally accessible at 
www.taylorwimpey.co.uk/corporate.

Electronic communications
The Company also encourages shareholders to elect to receive notification 
of the availability of Company documentation by means of an email. 
Shareholders can sign up for this facility by logging onto our website 
at www.taylorwimpey.co.uk/corporate/investors/shareholder-centre.

Online facilities for shareholders
You can access our Annual and Interim Reports and copies of recent 
shareholder communications online at www.taylorwimpey.co.uk/corporate.

You can manage your shareholding in Taylor Wimpey via Link Group’s 
shareholder portal, which can be accessed online at www.signalshares.com.

Dividend Re-Investment Plan
You can choose to invest your cash dividends, including any special 
dividends, in purchasing Taylor Wimpey shares on the market under the 
terms of the Dividend Re-Investment Plan (DRIP). For further information 
on the DRIP and how to join, contact Link Group.

Shareholders are again reminded to check the position with regard to any 
dividend mandates that are in place, should you wish to either participate 
in the DRIP or discontinue or vary any participation, as existing mandates 
will apply to all dividend payments (including special dividends) unless or 
until revoked.

CREST
The Company offers shareholders who hold their Taylor Wimpey shares 
in CREST a facility for the receipt of dividends through the CREST system. 

For shares held in uncertificated form (CREST), please note that elections 
continue to apply only to one dividend and a fresh election must be made, 
via CREST, for each dividend. 

Full details of the terms and conditions of the DRIP and the actions 
required to make or revoke an election, both in respect of ordinary 
dividends (i.e. in this case, the 2020 final dividend) and any special 
dividends, are available at www.signalshares.com or on request from the 
Registrar, Link Group, 10th Floor, Central Square, 29 Wellington Street, 
Leeds, LS1 4DL, email: shares@linkgroup.co.uk, tel: +44 (0)371 664 0381. 
Calls are charged at the standard geographic rate and will vary by provider. 
Calls outside the United Kingdom will be charged at the applicable 
international rate. Lines are open between 9:00am and 5:30pm Monday to 
Friday excluding public holidays in England and Wales.

Dividend mandates
We strongly encourage all shareholders to receive their cash dividends 
by direct transfer to a bank or building society account. This ensures that 
dividends are credited promptly to shareholders without the cost and 
inconvenience of having to pay in dividend cheques at a bank. If you 
wish to use this cost-effective and simple facility please register for the 
shareholder portal at www.signalshares.com and register your bank 
mandate online or complete and return the dividend mandate form 
attached to your dividend cheque. Additional mandate forms may be 
obtained from Link Group.

Duplicate share register accounts
If you are receiving more than one copy of our Annual Report, it may be 
that your shares are registered in two or more accounts on our Register of 
Members. You might wish to consider merging them into one single entry. 
Please contact Link Group who will be pleased to carry out your 
instructions in this regard.

Share dealing services
We have arranged both telephone and online share dealing services. Link 
Share Dealing Services allows you to buy and sell shares in a large number 
of companies that have Link as their registrar. The services are operated 
by Link Group. To use the services either visit www.linksharedeal.com or 
telephone +44 (0)371 664 0445. Calls are charged at the standard 
geographic rate and will vary by provider. Calls outside the United 
Kingdom will be charged at the applicable international rate. Lines are 
open between 8:00am and 4:30pm Monday to Friday excluding public 
holidays in England and Wales. To deal, you will need to provide your 
surname, postcode, date of birth and investor code (which can be found 
on your share certificate or any form of proxy you have been sent). 
Shareholders are not in any way obliged to use this service when dealing in 
the Company’s shares.

Taylor Wimpey and CREST
Taylor Wimpey shares can be held in CREST accounts, which do not 
require share certificates. This may make it quicker and easier for some 
shareholders to settle stock market transactions. Shareholders who deal 
infrequently may, however, prefer to continue to hold their shares in 
certificated form and this facility will remain available for the time being, 
pending the likely general introduction of dematerialised shareholdings 
in due course.

Taylor Wimpey share price
Our share price is available on our website at www.taylorwimpey.co.uk/
corporate.

Gifting shares to charity
If you have a small holding of Taylor Wimpey shares, you may wish to 
consider gifting them to charity. You can do so through ‘ShareGift’, which 
is administered by a registered charity, Orr Mackintosh Foundation Limited. 
Shares gifted are re-registered in the name of the charity, combined with 
other donated shares and then sold through stockbrokers who charge 
no commission. The proceeds are distributed to a wide range of 
recognised charities. For further details, please contact Link Group or 
approach ShareGift directly on www.sharegift.org or telephone them 
on +44 (0)20 7930 3737.

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Principal operating addresses

UK
Taylor Wimpey plc 
Gate House 
Turnpike Road 
High Wycombe 
Buckinghamshire 
HP12 3NR

Tel: +44 (0)1494 558323 
Website: www.taylorwimpey.co.uk

Registered in England and Wales number 296805

Details of all our operating locations are available on our website  
www.taylorwimpey.co.uk

Taylor Wimpey UK Limited 
Gate House 
Turnpike Road 
High Wycombe 
Buckinghamshire 
HP12 3NR

Tel: +44 (0)1494 558323

Spain
Taylor Wimpey de España S.A.U 
C/Aragón 
223-223A 
07008 Palma de Mallorca 
Mallorca 
Spain

Tel: +34 971 706570 
Fax: +34 971 706565

Shareholder information

Shareholder facilities continued

Unsolicited approaches to shareholders and ‘Boiler Room’ scams
We receive reports from time to time from Taylor Wimpey shareholders 
who have each received what appear to be fraudulent approaches from 
third parties with respect to their shareholding in the Company. In some 
cases these are ‘cold calls’ and in others correspondence. They generally 
purport to be from a firm of solicitors or an investment company and offer, 
or hold out the prospect of, large gains on Taylor Wimpey shares or other 
investments you may hold.

The approaches normally include the seeking of an advance payment from 
the shareholder, the disclosure of the shareholder’s bank details or the sale 
of an unrelated investment. Shareholders are advised to be extremely wary 
of such approaches and deal with firms authorised by the UK Financial 
Conduct Authority (FCA). More information is available on our website 
www.taylorwimpey.co.uk/corporate/shareholder-information/boiler-room-
scams and you can check whether an enquirer is properly authorised and 
report scam approaches by contacting the FCA on www.fca.org.uk/
consumers or by calling 0800 111 6768. This is a freephone number from 
the UK and lines are open Monday to Friday, 8:00am to 6:00pm and 
Saturday 9:00am to 1:00pm.

Annual General Meeting
10:00am on 22 April 2021 at:

Gate House, Turnpike Road, High Wycombe, Buckinghamshire,  
HP12 3NR.

Shareholders will not be permitted to attend in person, but they are 
encouraged to join via the electronic facility detailed on page 182.

Proxy instructions must be received by 10:00am on 20 April 2021.

Group General Counsel and Company Secretary
Alice Marsden 
Gate House 
Turnpike Road 
High Wycombe 
Buckinghamshire 
HP12 3NR 
Tel: +44 (0)1494 558323

Registrar
For any enquiries concerning your shareholding or details of shareholder 
services, please contact:

Link Group 
10th Floor 
Central Square 
29 Wellington Street 
Leeds  
LS1 4DL

Email: enquiries@linkgroup.co.uk 
Tel: +44 (0)371 664 0300

Calls are charged at the standard geographic rate and will vary by provider. 
Calls outside the United Kingdom will be charged at the applicable 
international rate. Lines are open between 9:00am and 5:30pm, 
Monday to Friday excluding public holidays in England and Wales. 

Auditors
PwC (subject to shareholder approval at the 2021 AGM)

Solicitors
Slaughter and May

Stockbrokers
Citigroup Global Markets Limited 
Credit Suisse International

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www.taylorwimpey.co.uk

More online

View our Annual Report and Accounts online:  
www.taylorwimpey.co.uk/corporate

Further information about our sustainability activities and policies 
can be found within our Sustainability Report on our website:  
www.taylorwimpey.co.uk/corporate/sustainability

This is a certified climate neutral print product for which carbon emissions have been 
calculated and offset by supporting recognised carbon offset projects. The carbon offset 
projects are audited and certified according to international standards and demonstrably 
reduce emissions. The climate neutral label includes a unique ID number specific to this 
product which can be tracked at www.climatepartner.com, giving details of the carbon 
offsetting process including information on the emissions volume and the carbon offset 
project being supported.

Designed and produced by Black Sun Plc www.blacksunplc.com

Printed by Park Communications on FSC® certified paper.

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