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TBC Bank Group

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FY2014 Annual Report · TBC Bank Group
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Annual Report 2014

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Supporting Georgian 
art, culture and heritage

From Bronze to TBC
In 2014, TBC Bank presented a unique collection of 
ancient Georgian openwork bronze buckles, dated 
VIII-VI centuries BC and I-IV centuries AD. This 
collection is of special importance for the history  
of Georgian culture, as it compiles a few of this type 
of artefacts that are still preserved in the country. 
The Georgian public was largely unaware of these 
historic treasures until TBC Bank’s Art Gallery 
hosted the exhibition From Bronze to TBC. This 
project is just one of the unique ways TBC supports 
Georgian culture and heritage.

TBC Bank is a leading universal bank in Georgia, 
offering a broad range of products and services 
through its extensively developed retail, corporate, 
SME and micro banking business lines. The Bank 
successfully completed its IPO and listed GDRs on 
the LSE on 11 June 2014.

	Business  
  Review 

This openwork bronze 
buckle was discovered in 
a village church in 1963. 
The frame ornaments are 
created with skilled and 
precise craftsmanship, 
while the buckle is 
distinguished with its 
four-part composition 
each containing a single 
ox figure. This type of 
design is rare in the wider 
buckle collection.

Customer Experience
TBC Bank prides itself on the quality of customer service and 
experience. According to internal and external research, TBC Bank 
maintained market leading positions in customer experience in 
2014. A “Mystery Shopping” study conducted by IPM(d) named TBC 
Bank as the friendliest provider of banking services in Georgia.

(a)  All market share data is quoted according to the figures published by the NBG 

and include TBC Bank and Constanta.

(b)  Including employees of all TBC Bank subsidiaries.
(c)  Gross loan portfolio according to NBG accounting standards for comparison 

purposes. TBC Bank portfolio includes Bank Constanta.

(d)  IPM is a leading market research company in Georgia with 15 years of 

experience of the market and 12 years within the financial services industry. 
IPM’s Mystery Shopping survey evaluates the service quality of the Bank’s 
branch and call centre employees according to approximately 80 different 
parameters, each one earning one point for the assessed employee when 
fulfilled. Parameters cover such important qualitative and quantitative criteria 
as professionalism, meeting/closing skills, responsiveness, perceived service 
quality, etc. The final score is a percentage total of scores achieved by all 
employees out of the maximum 100%.

40 11

Tbilisi

Ratcha-lechkhumi
Kvemo Svaneti

0

1

Imereti

4

8

Shida-
Kartli

2

5

Mtskheta-
Mtianeti

1

1

Samtskhe-
Javakheti

1

5

Tbilisi

Kakheti

2 10

Kvemo-Kartli

4

8

TBC Bank  Annual Report 2014

Business Review
TBC at a Glance

We create new opportunities for the success  
of people and businesses.

TBC Bank is a leading universal banking group in Georgia with an 
unmatched share of retail deposits at 33.7%(a), and a number two 
position in loans and deposits with total market shares of 27.7%  
and 28.4%, respectively. 

We service over 1.2 million clients through a diversified multichannel 
platform that comprises 120 branches of TBC Bank and former 
Bank Constanta, one of the largest networks of ATMs and POS 
terminals in Georgia, global award-winning internet banking, 
market-leading mobile, iPad and iPhone banking, a call centre  
and TBC Pay terminals and kiosks.

We employ over 5,000 people(b) across our operations, more than 
half of whom have been with TBC for four or more years.

Our Multichannel Distribution Platform
TBC Bank’s globally recognised multichannel distribution  
platform complements our full service model perfectly. While our 
branches are carefully designed with a primary focus on customer 
satisfaction, our leading multichannel distribution platform allows 
us to offload routine transactions from branches to e-channels.  
As a result, TBC has achieved the market-leading portfolio of gross 
loans per branch of GEL 30 million(c). 

Over the past year, our multichannel capabilities have been recognised 
as best in the country and in the wider region, as well as being 
acclaimed globally. 

Apkhazeti

Zemo Svaneti

Samegrelo

3

7

Guria

Ajara

1

3

0

3

TBC branch  
network (2014)

TBC Bank branches

Bank Constanta branches

 08 

TBC Bank  Annual Report 2014

TBC Banking Franchise: Overview

TBC Bank Brand
TBC Bank has one of the best-known and most trusted brands  
in Georgia. This is largely due to our high quality customer 
experience, strong reputation, long-standing relationships with 
customers, traditional focus on social responsibility, and targeted 
marketing campaigns. 

Products and Services
TBC Bank offers a wide range of banking products and services to 
its retail, corporate, SME and micro clients with the majority of our 
business concentrated in Georgia, which accounted for 98.3% of 
TBC’s total assets and 97.6% of its net income as at and for the year 
ended 31 December 2014.

Over the years, we have received a number of prestigious industry 
awards, including being named as “Best Bank in Georgia” seven 
times by Global Finance magazine, seven times by The Banker,  
four times by EMEA Finance and three times by Euromoney.

Recent Awards

4.

5.

6.

7.

BEST PRIVATE BANK
GEORGIA

Corporate and Social  
Responsibility Award  
Central and Eastern Europe and CIS

1.

2.

3.

8.

9.

10.

11.

Vakhtang Butskhrikidze,  
CEO of the Year 2014 /  
Central and Eastern  
Europe and CIS

TFPAWARD

TRADE FINANCE PROGRAM
ASIAN DEVELOPMENT BANK

12.

13.

1.  Bank of the Year 2014: The Banker
2.  Best Private Bank in Georgia 2014:  
The Banker and PWM Magazine
4.  Top 15 Global Trade Finance Deals: 

Trade and Forfaiting Review

5.  Best Bank in Georgia 2014: Euromoney
6.  Most Active Issuing Bank in Georgia in 
2013: EBRD Trade Finance Programme

8.  Best Foreign Exchange Provider in 

Georgia 2015: Global Finance 

9.  Best Consumer and Corporate Internet 
Bank in Georgia 2014: Global Finance

  Best Integrated Consumer and 

Corporate Bank Site in Central & 
Eastern Europe 2014: Global Finance
10. Best Bank in Georgia 2015: Global Finance
11. Best Trade Finance Bank 2015: 

Global Finance

12. Most Active Issuing Bank in Georgia 
2014: Asian Development Bank Trade 
Finance Programme

13. Best Bank in Georgia 2013:  

EMEA Finance

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	Strategic  
  Report 

TBC Bank  Annual Report 2014

Strategic Report
Business Model

TBC Bank  Annual Report 2014

Mission and Vision
This year the Management decided to amend the Mission and 
Vision statements in order to align them with the Group’s revised 
aspirations for the long-term period. Accordingly, our vision 
statement was updated to reflect our strategy of growth across 
our four segments (retail, micro, SME and corporate) achieving 
leading positions on the local market in all segments.

Mission

•  to create new opportunities for the success 

of people and businesses. 

Vision 

•  to be the largest commercial bank  

in Georgia.

Business Model
Our business model is focused on core banking activities in Georgia.

TBC Bank primarily operates on the Georgian market and 
concentrates on pure commercial banking activities, investing in 
subsidiaries that support or further grow our core business. This 
business structure clearly differentiates us and enables us to 
remain focused on providing traditional financial services to our 
clients on the local market where we enjoy leading presence. 

In addition, TBC maintains one of the best funding structures among 
local banks and a straightforward and resilient balance sheet. 

Sources of Income
As a pure commercial bank, the main sources of income for TBC 
Bank are Interest Income and Fee and Commission Income 
generated by core banking or related activities. In both areas, we 
have delivered strong growth in profitability and expanded our 
products offerings for our customers.

Target Customers
As one of the largest banks in Georgia, we provide financial 
services to over one million retail customers and businesses 
covering the entire market.

•  The Retail segment provides high quality services to mass 
retail, high net worth individuals and affluent customers.
•  The Micro segment provides loans to micro customers,  
which also include loans to small farmers and other  
rural businesses.

•  The SME segment provides financial services and support to 
small and medium sized companies, which are considered  
the largest drivers of economic growth. 

•  The Corporate segment provides services and advice to  

large mature companies operating on the Georgian market. 
TBC Bank is considered as one of the core corporate banks  
in the country.

Furthermore, we differentiate ourselves through one of the 
highest levels of customer experience, outstanding multichannel 
capabilities proven through a number of awards, a strong brand 
and a highly professional workforce. 

Business Model

We are focused 
on core banking 
activities in Georgia

Related to Core 
Banking Activities
Sources of Income

Interest Income and Fee 
and Commission Income 
generated by core banking 
or related activities

Segments
Covering wide 
range of clients

Retail

Corporate

SME

Micro

We differentiate ourself 
from competitors across 
different criteria

1 Leading positions in an
   attractive market poised 
   for profitable growth

4 Experienced management 
   team and high quality 
   corporate governance 

2 Strong Track Record of
   Growth and Profitability

5 Strong brand, superior 
   customer experience and 
   an award-winning franchise

6 Resilient and high quality
   balance sheet

7 A leading multi-channel
   distribution platform

3 Business model focused on
   core banking activities in Georgia

	Governance

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TBC Bank  Annual Report 2014

Governance
Chairman’s Corporate Governance Statement

TBC Bank  Annual Report 2014

Supervisory Board 
Report and 
Responsibilities

Risk Management Strategic Initiatives. These are discussed in greater 
detail in our Risk Management Chapter on page 99 and in the Risks, 
Ethics and Compliance Committee Report on page 91. The Supervisory 
Board is charged with the responsibility of ensuring that the Bank’s 
Management achieves its strategic objectives. During the year, 
Management reviewed the Bank’s strategy, addressed in greater  
detail in the Strategic Report on page 18, and confirmed the updated 
strategy for years 2014-2018.

Even before the Bank’s IPO in 2014, TBC was committed to building  
a robust corporate governance framework supported by its 
International Financial Institution (IFI) shareholders. Over the past 
year, the Bank further strengthened its corporate governance by 
welcoming three new Directors to the Supervisory Board, two of 
whom are independent Non-executive Directors.

In this Corporate Governance Report, the Bank has prepared a 
comprehensive review of its corporate governance framework, which 
includes the Audit Committee Report on page 84, the Supervisory 
Board Report and Responsibilities on page 73, and the Remuneration 
Report on page 89. A review of the responsibilities and effectiveness  
of all committees on the Supervisory Board level begins on page 73. 

TBC takes great pride in the fact that it is one of the best and largest 
employers in the Georgian private sector. The Bank looks to create  
a working environment where the best people strive to excel in their 
fields every day. A detailed report on our employee relations is 
available on page 26.

We believe our advanced corporate governance ensures a fully 
engaged relationship between our company and our shareholders and 
stakeholders. The Bank’s comprehensive investor communications 
programme has allowed its top management to meet with investors 
and shareholders on three separate roadshows since our listing  
in June 2014. Moreover, our Investor Relations website offers 
transparent, accurate and timely information to our investors.  
More information on the dialogue between TBC Bank and its 
shareholders is provided on page 196.

Finally, in 2014, the Supervisory Board continued to assess its 
effectiveness and found that it successfully fulfilled its responsibilities 
and operated effectively throughout the year. 

The following Supervisory Board Report is approved by the 
Supervisory Board of TBC Bank.

Mamuka Khazaradze
Chairman of the Supervisory Board


We believe our advanced corporate 
governance ensures a fully engaged 
relationship between our company 
and our shareholders and 
stakeholders

Mamuka Khazaradze 
Chairman of the  
Supervisory Board

Dear Shareholders,

In June 2014, TBC Bank listed its shares on the London Stock 
Exchange through GDRs. As a public company, we are firmly 
committed to the achieving standards of corporate governance, which 
are in accordance with all applicable regulatory requirements, best 
recommended practice, Basel requirements and the Bank’s future 
development plans.

The Supervisory Board has the ultimate responsibility for the Bank’s 
business, risk strategy and financial soundness, as well as how the 
Bank organises and governs itself with the goal of ensuring the 
long-term success of the Bank in order to best serve the needs  
of shareholders.

In 2014, the Supervisory Board focused on several key issues, 
including business strategy, corporate governance and risk 
management. The Supervisory Board reviewed and approved  
the revised Risk Appetites and Strategy, as well as the new 

The Bank’s governance structure establishes proper incentives for the 
Supervisory and Management Boards to pursue objectives that are in 
the interest of the Bank, and effectively manage the relationship 
between the Management Board, the Supervisory Board, 
shareholders and other stakeholders.

TBC Bank’s corporate governing bodies are the General Meeting of 
Shareholders, the Supervisory Board and the Management Board.  
A number of appropriate committees have been established at both 
the Supervisory and Management Board levels. 

The General Meeting of Shareholders is the supreme governing body 
of the Bank, with authority over all key decisions. It elects the Bank’s 
Supervisory Board, which is responsible for the supervision and 
appointment of members to the Management Board.

The Management Board is responsible for TBC's day-to-day 
management, with the exception of functions reserved to the General 
Meeting of Shareholders and the Supervisory Board. The Supervisory 
Board appoints the members of the Management Board for renewable 
terms of four years and is also in charge of their dismissal. Banking 
regulations contain certain limitations as to who may become a member 
of the Management Board and criteria that each director must fulfil.  
The scope of authority of each member of the Management Board is 
defined by a contract entered into with the director upon appointment.

The Supervisory Board plays a key role in the Corporate Governance of 
the Bank. It has ultimate responsibility for the Bank’s business, risk 
strategy and financial soundness, as well as how the Bank organises 
and governs itself. The Supervisory Board appoints and supervises 
Management to ensure both the achievement of the Bank's strategic 
objectives and Management’s ongoing response to the risks inherent 
in the business activities. The Supervisory Board is also responsible 
for the appointment, evaluation and compensation of the Management 
Board members. 

In addition, the Supervisory Board is responsible for the following 
specific areas:
•  approving purchases or disposals by TBC Bank that exceed 3%  

of the Bank's equity;

•  approving the issuance of procura (general power of attorney)  

by the management of TBC Bank;

•  approving the establishment and liquidation of TBC Bank's branches;
•  authorising any borrowing by TBC Bank if such borrowing exceeds 

20% of the Bank's equity;

•  electing, changing or removing the external auditor;
•  approving the listing of TBC Bank's shares on a stock exchange;
•  approving investments by TBC Bank, which exceed an aggregate 

total amount of USD 1 million;

•  approving any sale, lease, exchange, transfer, pledge, contribution 
or other disposition of the assets of TBC Bank and certain of its 
subsidiaries exceeding 5% of the book value of TBC Bank;

•  approving disposals of TBC Bank's assets, which exceed 5% of the 

Bank's equity;

•  approving TBC Bank's financial indicators for the following year, 

including its business plan or annual budget; and

•  approving the entering into related party transactions above  

USD 100,000.

Full responsibilities of the Supervisory Board are detailed in the Board 
Regulation, available through the Investor Relations website.

The Supervisory Board consists of seven members elected by the 
General Meeting of Shareholders for a term of four years each. The 
Chairman and the Deputy Chairman of the Supervisory Board are 
elected by a simple majority of votes. The Chairman of the Supervisory 
Board may not simultaneously hold the position of Chief Executive 
Officer of TBC Bank. The following table provides details on the 
Supervisory Board members and their respective appointment year.

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	Financial  
  Statements 

TBC Bank  Annual Report 2014

TBC Bank  Annual Report 2014

Financial Statements
Consolidated Statement of Profit or Loss  
and Other Comprehensive Income 

In thousands of GEL

Interest income

Interest expense

Net interest income 

Fee and commission income

Fee and commission expense

Net fee and commission income

Gains less losses from trading in foreign currencies

Foreign exchange translation gains less losses /(losses less gains)

(Losses less gains)/gains less losses from derivative financial instruments

Other operating income

Other operating non-interest income

Provision for loan impairment

Provision for impairment of investments in finance lease

Recovery of/ (Provision for) performance guarantees and credit related commitments

Provision for impairment of other financial assets

Impairment of investment securities available for sale

Operating income after provisions for impairment

Staff costs

Depreciation and amortisation

Provision for liabilities and charges

Administrative and other operating expenses 

Operating expenses

Profit before tax 

Income tax expense

Profit for the year

Other comprehensive income:

Items that may be reclassified subsequently to profit or loss

Revaluation of available-for-sale investments

Exchange differences on translation to presentation currency

Income tax recorded directly in other comprehensive income

Items that will not be reclassified to profit or loss:

Revaluation of premises and equipment

Income tax recorded directly in other comprehensive income

Other comprehensive income for the year

TOTAL COMPREHENSIVE INCOME FOR THE YEAR

Profit is attributable to:

- Owners of the Bank

- Non-controlling interest

Profit for the year

Total comprehensive income is attributable to:

- Owners of the Bank

- Non-controlling interest

Total comprehensive income for the year

Earnings per share for profit attributable to the owners of the Bank:

- Basic earnings per share

- Diluted earnings per share

Notes

2014

2013

2012

Net assets Attributable to owners

Consolidated Statement of Changes in Equity 

29

29

30

30

31

9

12

20

11

14,15

20

32

512,357

(173,709)

338,648

88,203

(29,523)

58,680

39,730

2,359

(683)

19,600

61,006

 474,796

456,545

 (192,146)

(217,895)

282,650

238,650

74,361 

 (24,301)

50,060

37,894

(5,901)

613
16,136

48,742

64,232

(18,830)

45,402

25,240

7,617

(3,804)
13,680

42,733

(48,672)

(32,971)

(23,154)

(77)

902

(1,236)

(22)

(98)

(6,459)

(2,236)
(1,142)

(42)

(1,606)

(4,132)
(10)

409,229

338,546

297,841

(122,835)

 (108,613)

(24,427)

(5,500)

(73,548)

 (19,993)

(1,315)
 (68,692)

(92,289)

(22,103)

(1,700)
(69,440)

(226,310)

(198,613)

 (185,532)

182,919

139,933

112,309

33

(24,468)

(15,663)

(14,498)

158,451

124,270

97,811

10

28

33

28

33

(1,849)

2,095

(192)

–

–

54

7,923

1,233

(255)

–
–

8,901

682

(217)

(154)

10,513
(1,520)

9,304

158,505

133,171

107,115

157,451

1,000

 121,616
 2,654 

96,519
1,292

158,451

124,270

 97,811

157,505

1,000

 130,517
2,654

105,823
1,292

158,505

133,171

 107,115

26

26

3.4

3.4

3.0

3.0

2.5

2.5

In thousands of GEL

Note

Share 
capital

Share 
premium

Share based 
payments 
reserve

Other 
reserves 
(note 28)

Retained 
earnings

Total

Non- 
controlling 
interest

Total 
equity

Balance at 1 January 2012

15,171

203,308

6,180 

33,162 

201,826 

459,647 

9,134 

468,781 

Profit for the year

Other comprehensive income

Total comprehensive income 

for 2012

Share issue

Share based payment

Increase in share capital arising 

from share based payment

Equity contribution of owners of 
non-controlling shareholders 

Transfer of revaluation surplus 

on premises to retained 
earnings

Balance at 31 December 2012

Profit for the year

Other comprehensive income

Total comprehensive income 

for 2013

Share issue 

Share based payment

Increase in share capital arising 
from share based payment 

Equity contribution of owners of 
non-controlling shareholders

Dividends paid

Balance at 31 December 2013

Profit for the year

Other comprehensive income

Total comprehensive income 

for 2014

Share issue

Share based payment 

Transaction costs recognized

directly in equity

Purchase of additional interest

from minority shareholders

Dividends paid

Transfer of revaluation surplus 

to retained earnings

Balance at 31 December 2014

24

25

24

25

24

25

–
–

–

815

–

157

–
–

–

23,612

–
–

–

–

–

2,700

4,581

(4,738)

–

–

–
16,143

–
231,501

–
4,142

–
–

–

240

–

116

–
–

–
–

–

7,097

–
–

–

–

2,032

4,026

(4,142)

–
–

–
–

–
9,304

96,519
–

96,519

9,304

1,292
–

97,811
9,304

9,304

96,519

105,823

1,292

107,115

–

–

–

–

–

–

(527)
41,939

–
8,901

535
298,880

121,616
–

24,427

2,700

–

8

592,605

121,616

8,901

–

–

–

24,427

2,700

–

993

993

–
11,419

2,654
–

8
604,024

124,270
8,901

8,901

121,616

130,517

2,654

133,171

–

–

–

–
–

–

–

–

–
(17,869)

7,337

2,032

–

–

(17,869)

–

–

–

7,337

2,032

–

594
–

594
(17,869)

16,499

242,624

2,032

50,840

402,627

714,622

14,667

729,289

–
–

–

–
–

–

3,077

172,493

–
–

–

–

–

–

–

–

–

–

2,592

(9,459)

–

–

–

–

–

–

–

–
54

54

–

–

–

89

–

157,451
–

157,451

54

1,000
–

158,451
54

157,451

–

–

–

157,505

175,570

2,592

(9,459)

1,000

158,505

–

–

–

175,570

2,592

(9,459)

(2,627)

(2,538)

(8,296)

(10,834)

(26,492)

(26,492)

–

–

(26,492)

305

(1,728)

2,033

305

19,576

405,658

4,624

49,255

532,992 1,012,105

7,371 1,019,476

The notes set out on pages 117 to 195 form an integral part of these consolidated financial statements. 

The notes set out on pages 117 to 195 form an integral part of these consolidated financial statements. 

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09  

 16 

17  

 72 

73  

 114 

115  

01  Performance Highlights
02  Letter from the Chairman
05  Company History
06 
08  TBC at a Glance

Initial Public Offering

14  Letter from the Chief 
Executive Officer
16  Business Model
18  Strategy
20  Key Strengths 
22  Operating Environment and 

Market Overview 

26  People
28  Operating and Financial 

Overview

36  Distribution Channels
38  Principal Risks and 
Uncertainties 
48  Financial Review
66  Corporate Social 

Responsibility Report

72  Chairman’s Corporate 
Governance Statement
73  Supervisory Board Report 
and Responsibilities
83  Supervisory Board 

Committees

84  Audit Committee Report 
89  Remuneration Committee 

Report 

90  Corporate Governance and 
Nomination Committee 
Report

91  Risks, Ethics and 

Compliance Committee 
Report

92  Management Board
97  Management Board 

Committees
99  Risk Management 

112  Independent Auditor’s 

Report

113  Consolidated Financial 

Statements of TBC Group

Additional Information
196  Shareholders’ meetings
196  Dialogue with shareholders
196  Dividend policy

TBC Bank standalone 
statements according to the 
National Bank of Georgia 
reporting standards are 
available on the Bank’s 
Investor Relations website  
at www.ir.tbcbank.ge

Artarea
In 2014, TBC Bank continued to invest in arts and culture 
development in Georgia. Artarea is our pioneering initiative  
and the first TV project focusing solely on cultural events and 
developments. Artarea went beyond its initial online format in 
2014 and started broadcasting on cable. For more on the Bank’s 
cultural projects, see our CSR Report on page 66.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Business Review
Performance Highlights

Financial highlights (in millions GEL)

Total Operating Income

Operating Expenses

458.3

2013: 381.5 
Change +20.2%

Total Assets

5,423.5

2013: 4,451.1 
Change +21.8%

ROAE

18.4%

2013: 18.7% 
Change -0.2pp

Cost of Risk

1.6%

2013: 1.3% 
Change +0.3pp

226.3

2013: 198.6 
Change +13.9%

Gross Loans

3,706.3

2013: 2,958.6 
Change +25.3%

ROAA

3.3%(a)

2013: 3.1% 
Change +0.2pp

NPL to Gross Loans

0.5%

2013: 1.1% 
Change -0.6pp

Profit Before Tax

182.9

2013: 139.9 
Change +30.7%

Customer Deposits

3,322.4

2013: 2,886.9 
Change +15.1%

Pre-provision ROAE

24.2%

2013: 25.3% 
Change -1.1pp

Basel 1 CAR

30.4%

2013: 28.6% 
Change +1.7pp

Profit for the Period

158.5

2013: 124.3 
Change +27.5%

Cost to Income

49.4%

2013: 52.1% 
Change -2.7pp

Basel 2/3 total CAR

15.0%

2013: 14.4% 
Change +0.7pp

Selected operating data
Remote Channel 
Transactions/
Total Non-cash 
Transactions

Cash-in Terminals 
(TBC Pay)

82%

2013: 81%

2,262

2013: 2,566

Branches

120

2013: 114

Employees

5,117

2013: 4,471

ATMs

352

2013: 332

POS Terminals

4,820

2013: 2,779

Credit ratings

FITCH

Moody’s

Long-term IDR

Short-term IDR

Bank Deposits FC

Bank Deposits DC

BB–

B

B1

Ba3

(a)  Please find all ratio explanations on page 65.

01  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Business Review
Letter from the Chairman

promising young professionals, who laid the foundation for the 
success of the Bank and their own careers. I am proud to say that we 
have kept the same strategy to this day.

For me, 2014 was a special year where we achieved another milestone 
of listing on the London Stock Exchange. I believe this is important not 
only for our Bank but also for the country and its economy. The London 
listing creates new opportunities for our continued success and 
development, while it also reinforces the links between the Georgian 
economy and international markets. 

We are happy to have completed another successful year, delivering 
against our growth targets. We enhanced our leadership positions in 
each segment we operate – retail, corporate, SME and micro. Moreover, 
we continued to place particular emphasis on our shareholders, 
customers, employees, and community, which we have always viewed 
as fundamental to our long-term success.

Our Customers
We are proud of the way we do business, which has resulted in 
long-term relationships with many of our clients. We are honoured  
to be the reliable financial institution for many of the companies  
who started as small entrepreneurs in the early 1990s and with  
our continuous support became leaders in their industries.

I am happy to see that the Bank’s Management leads our business with 
the same passion and dedication today. An ever increasing number  
of small enterprises supported by our Bank have grown into large 
companies that contribute greatly to our economy. Each of these 
companies is a new success story for TBC Bank and for the country.

We have always differentiated ourselves with the highest customer 
experience. Our innovation in products and service models has helped 
enhance TBC Bank’s image as the customer-oriented institution. I am 
proud of our award winning multichannel platform that has made 
banking easier, more accessible and convenient for our retail clients. 
Recent developments in the micro segment allow us to come closer to 
the customers in the regions. TBC Bank’s unique Business Support 
Programme provides special value-added services to our SME 
customers and the wider Georgian business community.

Our Shareholders
We believe that our focus on long-term successful performance is  
well appreciated by our shareholders and we are best positioned to 
continuously serve their interest and to facilitate effective discussion 
and engagement. We outperformed the market in terms of both loan 
and deposit growth, which further enhanced our overall market 
position in Georgia. In line with our strategy, the retail and SME 
segments made a significant contribution to these results. Our growth 
strategy was supported by our robust capital base reinforced through 
our IPO and the solid net income for the year. We achieved a record 
profit of GEL 158.5 million, translating into an ROAE of 18.4%.


We are happy to have completed  
another successful year, delivering 
against our growth targets. We 
enhanced our leadership positions  
in each segment we operate – retail, 
corporate, SME and micro. Moreover,  
we continued to place particular 
emphasis on our shareholders, 
customers, employees, and community, 
which we have always viewed as 
fundamental to our long-term success.

Mamuka Khazaradze 
Chairman

Twenty two years ago we started our business with just USD 500 in 
capital and have grown together with our customers, our shareholders 
and our team from modest beginnings to a leading company in  
the region.

We built our Bank with an unwavering dedication to innovation and a 
high standard of doing business, which was a display of unprecedented 
boldness amid the break-up of the Soviet Union and the resulting 
crisis. We were very young and enthusiastic with the ambition to create 
a business that would change not only our own future but that of many 
others in Georgia. We decided to start by recruiting very talented and 

 02 

TBC Bank  Annual Report 2014Culture of Giving Back
TBC Bank places special emphasis on building the right employee 
culture and would like to lead by example as a company. To this end,  
we have created several programmes for and with our employees  
and I would like to highlight two of them this year.

Our Fund for Large Families responds to the role our team members 
play as mothers and caregivers in the community. This unique fund 
provides one-time monetary assistance to employees who welcome 
their fourth and next child and organises special events and gifts for 
their families.

Acting in the same vein, we are grateful for the care our employees 
have shown each other as well. They have started a fund – TBC for TBC 
– where employees volunteer to donate a portion of their salary each 
month. In addition to the Bank’s own efforts, these resources are used 
to ease the financial burden for the family members of our employees 
who may not have appropriate health insurance.

Social Responsibility
Lastly, but importantly, we pride ourselves on being a socially 
responsible company and a leading supporter of arts and cultural 
development in particular. In 2014, TBC Bank financed several 
important new, as well as traditional projects and I would like to 
highlight some of these below.

TBC Supporting Georgian Art Abroad
TBC Bank financed four distinct efforts to promote and export Georgian 
art and culture beyond the country’s borders. With TBC’s support, 
several Georgian artists have become frequently featured in lots at 
auctions at Sotheby’s. A unique exhibition was hosted by the London Rich 
Mix Art Space, featuring four Georgian artists. Several young talents 
from the country were also given an opportunity to showcase art pieces 
in Cologne, Germany, at an exhibition organised in partnership with  
DEG. Lastly, with TBC’s backing Georgian photographers were able to 
participate in the prestigious photo contest and exhibition PHOTO OFF  
in Paris, France.

In light of this continued strong performance, the Bank’s Supervisory 
Board plans to distribute 25% of the Bank’s consolidated net income  
as dividends.

Our merger with Bank Constanta was successfully completed in 
January 2015, which will enable us to offer TBC Bank’s products in  
an additional 60 branches. We will also start offering microfinance 
products through the Bank’s branch network and further expand our 
business in the fast-growing microfinance segment of the market.

Once again, we are excited to step up our support to businesses 
outside of Tbilisi by making more of our resources and services 
available in the regions through the former Bank Constanta’s network. 
We plan to focus our efforts on providing new opportunities for growth 
to businesses throughout Georgia.

Our Team
TBC Bank boasts a diverse and experienced team that steers our Bank 
through opportunities and challenges every day. We are one of the 
largest employers in the market. Approximately 90% of our work force 
is young and passionate, aged between 20 and 39. Our Management 
has spent an average of over 10 years with TBC. Approximately 70%  
of our employees and 60% of middle management are women.

I am very proud that we have continued to strengthen our Supervisory 
Board by welcoming Stefano Marsaglia as the Independent Member in 
2014. He has replaced Emile Groot, who resigned at the end of the year. 
Stefano has extensive experience in the financial services industry, including 
his recent roles as Executive Chairman of Corporate and Investment 
Banking at Mediobanca, London, and the Chairman of Global Financial 
Institutions of the Investment Banking Division at Barclays Bank, London.

When building our management team, we focus on attracting the best 
talent in the country. 2014 has been important in this regard, as the 
strength of Management Board was reinforced with the top Georgian 
talent with outstanding professional and academic background.

George Tkhelidze joined TBC Bank from Barclays Investment Bank  
as Chief Risk Officer. David Tsiklauri joined the Bank as Co-Head of 
Corporate Banking from Deutsche Bank and, after the departure  
of Mariam Megvinetukhutsesi, remains as the Head of Corporate 
Banking. Nikoloz Kurdiani was appointed Deputy Chief Executive 
Officer of TBC Bank responsible for micro-finance, joining from the 
UniCredit Group. We are proud to bring these outstanding Georgian 
professionals back to the country, strengthening our Management 
Board, and wish them further success in their new roles.

I would like to take this opportunity to thank Emile, Archil and Mariam 
for their tremendous contribution to the Bank’s development over  
the past years and wish them every success in their personal and 
professional endeavours.

03  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Business Review
Letter from the Chairman
Continued

 04 

Sustaining Historical Heritage
TBC plays an important role in maintaining the country’s historical 
heritage. In 2014 the Bank sponsored an exhibition of unique historical 
artefacts – a collection of bronze buckles dating as far back as the 
Eighth Century BC, at its headquarters in Tbilisi. The Bank also 
financed the reconstruction of a historical heritage site in a 
mountainous region of Georgia, the Mutso stronghold dating to the late 
medieval period, which is set to welcome its first visitors in early 2015. 

Literary Award SABA and Online Bookstore
TBC continued to support the SABA Literary Awards programme, one 
of the most respected and anticipated literary events in the country. 
TBC Bank founded the programme in 2003 with 2014 marking its  
12th anniversary ceremony. As of today the Bank has recognised over 
110 authors and awarded c. GEL 377,000 in prizes.

SABA online bookstore, the satellite project to support the Awards 
Programme, has been gaining popularity among the local and expat 
communities. The bookstore, which introduced the first Georgian 
e-book app in 2014, promotes Georgian literature beyond the country 
borders and allows new authors to be discovered and appreciated. 
Until now, dozens of established and up-and-coming writers have 
created their own electronic books and sold them using our innovative 
e-book platform.

These, and many other initiatives, continue in 2015. A full account of 
our CSR activities is available in our Strategic Report.

Outlook
As Chairman of TBC Bank, I am honoured to report that the Bank does 
business in its own, very unique way. With our strong delivery on the 
set performance targets, we are delighted to create value for our 
customers, shareholders and team members.

I would like to express my gratitude to the Bank’s outstanding 
management team led by our Chief Executive Officer, Vakhtang 
Butskhrikidze, and to our employees, who have supported TBC on its 
journey of growth from USD 500 in equity to our current position of 
market leadership. I would also like to take this opportunity and 
congratulate Vakhtang on being named CEO of the Year 2014 in Central 
and Eastern Europe and the CIS by EMEA Finance Magazine.

Mamuka Khazaradze 
Chairman

TBC Bank  Annual Report 2014Company History
TBC Bank Milestones

TBC Bank was founded in December 1992 by Mamuka Khazaradze and Badri 
Japaridze, who currently hold 22% of the Bank’s shares. TBC Bank’s longstanding 
relationships with International Financial Institutions (IFIs) began in 1998 when the 
Bank signed two agreements for credit lines dedicated to SME financing with IFC 
and DEG. IFC and DEG subsequently became shareholders of TBC Bank in 2000.  
The EBRD, FMO, JP Morgan and Ashmore acquired shareholdings in the Bank in 
2009. These shareholders have been important partners and contributors to the 
Bank’s development and success. 
TBC Bank launched its leading retail business line in 2006. In May 2011, we acquired 
the fastest-growing microfinance bank in Georgia through a successful acquisition 
of an 80% shareholding in Bank Constanta. The microfinance segment is now one  
of the key growth drivers for the Bank.

2014
•  TBC Bank completes its listing on the Main Market of the 

London Stock Exchange.

•  TBC Bank gains 100% ownership of Bank Constanta, 

paving the way for the full merger between the two banks.

•  TBC Bank acquires EBRD share in TBC Leasing.

2012
•  TBC Bank celebrates five years of market leadership in 
Retail Deposits with a 35% market share at the end of 
the year.

•  TBC Bank raises GEL 192 million in new financing 

through various equity and debt transactions, attracting 
new investors to Georgia and to its portfolio.

• 

 TBC Bank launches a number of key strategic initiatives: 

•  Multichannel distribution systems and now globally 
recognised services: new Internet & Mobile banking 
(iPhone, iPad, Android, Blackberry applications, PDA 
mobile banking);

• 

‘Lean Banking’ project to increase efficiency 
throughout the distribution network;

•  CRM implementation project with industry-leading 

Oracle Siebel; and

•  Basel II/III implementation project with support from 

Ernst & Young.

2008
•  TBC acquires 75% shareholding in TBC Kredit  

(formerly SOA Kredit), a non-banking credit institution  
in Azerbaijan.

2007
•  TBC’s total assets exceed USD 1 billion.

2004
•  Non-banking operations, through TBC Leasing, are 
launched by the Bank (which later becomes market 
leader with 61% market share in 2013).

2000
• 

IFC and DEG acquire a combined 20% of TBC’s share 
capital and become the Bank’s first IFI shareholders. 
TBC Bank becomes the first Georgian company to obtain 
an international rating.

1992
•  TBC Bank is established with USD 500 initial capital. 
The Bank is focused on the corporate segment with 
emphasis on SMEs.

2015



2014



2013



2012



2011



2009



2008



2006



2004



2000



1998



1992

2013
•  TBC Bank submits its ICAAP report to the NBG. 

•  TBC Bank launches its SME Business Support Program, 

with support from IFC and ADB.

•  TBC Bank launches its ground-breaking Sensory 

marketing project, which creates a unique branded 
customer experience in its branches.

2011
•  TBC Invest establishes a representative office in Israel 
that acts as an intermediary between potential future 
clients and the Bank.

•  TBC acquires 80% shareholding in Bank Constanta, 

which specialises in microfinance.

2009
•  TBC Bank broadens its shareholder base with EBRD, FMO, 
JP Morgan and Ashmore becoming shareholders in TBC 
Bank, and IFC and DEG contributing additional capital.

2006
•  EBRD acquired 10% shareholding in TBC Leasing.

•  CITI Bank provides a USD 35 million unsecured loan 
to TBC Bank. At this time, this is the largest line of 
credit ever provided by a foreign commercial bank to a 
Georgian bank. 

•  TBC Bank launches its retail banking offering, with a 
retail product development and marketing strategy 
implemented with support from BBDO (marketing) and 
SENTEO (consulting).

2002
•  The Banker Magazine, a Financial Times Group 

publication, names TBC Bank as ”The Bank of the Year 
2002 in Georgia,” the first such international recognition 
for the Bank.

2001
•  TBC Bank launches its first internet banking service.

1998
•  TBC Bank enters export/import financing 

operations segment.

05  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Business Review
Initial Public Offering

Transaction Overview 
In June 2014, TBC Bank completed its LSE listing, which was vital for 
TBC Bank’s long-term sustainable development and a milestone 
transaction not only for TBC Bank but also for the economy and the 
country as a whole.

The transaction raised USD 256 million, by listing 40% of the Bank’s 
shares. The IPO price was USD 13 per GDR, valuing the Bank at 
USD 640 million.

The deal team consisted of Barclays and UBS as Joint Global 
Coordinators and Joint Bookrunners, Renaissance Capital as  
Joint Bookrunner, and Peel Hunt as Co-lead Manager. Baker  
and McKenzie, Linklaters, DLA Piper and BGI Legal completed  
the legal team, while BNY Mellon was TBC’s depositary bank and 
Citigate Dewe Rogerson acted as the PR agent. The Bank’s audit 
company, PricewaterhouseCoopers (PwC) maintained its role  
during the transaction.

TBC Bank IPO took tremendous effort and team work. The Bank  
and its advisers successfully executed the transaction in a very 
challenging environment.

Challenging environment: IPO context
TBC Bank IPO happened in an extremely challenging environment.  
At the beginning of 2014, while TBC Bank was preparing its IPO, the 
Ukraine crisis entered a new phase when President Yanukovych fled 
the country on February 22nd, heightening geopolitical uncertainty in 
the wider region. This had serious effects on regional equity performance. 

Many investors drew parallels with the 2008 Georgian invasion and 
feared that Russia might open a new front in Georgia to further 
increase its influence in the region, spreading aggression similar  
to that demonstrated in Ukraine to Georgia as well.

Moreover, many investors believed that Georgia was dependent on  
the Russian economy. The country has moved rapidly over the last  
ten years to reform, liberalise and diversify its economy. Georgia has 
repeatedly been named as one of the top reformers by the IFC and 
World Bank Doing Business report, as well as one of the easiest  
places in the world to start and do business. Forbes Magazine and 
Transparency International have also named Georgia as one of the 
friendliest tax regimes and one of the most transparent economies  
in the world, respectively(a). Georgia’s trading and financial links have 
been greatly reoriented since 2008 with exports to Russia and Ukraine 
accounting for only 6.5% and 6.6% respectively. However, most 
investors had been given few opportunities to participate in these 
developments. Some investors still tended to view the country in  
the broader CIS region context as a Russia-dependent economy.

(a)  The World’s #2 Reformer; #8 on Starting a Business; #15 globally on the Ease of 

Doing Business – according to the World Bank and IFC Doing Business Report 2014.


In June 2014, TBC Bank completed  
its LSE listing, which was vital for  
TBC Bank’s long-run sustainable 
development and a milestone 
transaction not only for TBC Bank but 
also for the economy and the country 
as a whole.

TBC Bank on the London 
Stock Exchange
TBC Bank promotional 
image for the IPO.

 06 

TBC Bank  Annual Report 2014Finally, the Georgian economy is still small and receives limited 
international exposure. Many investors were deterred by the 
challenges of the CIS equity market and by negative news and 
commentary about the region, so that they did not want to spend more 
time on learning the essential specifics that would build their trust in 
Georgia. When the syndicate team banks were conducting investor 
feedback calls, some of the investors were answering simply that this 
was not a good time for any IPO from the region.

The task for our team was to convince investors that Georgia was 
different and was not affected by the Ukrainian developments, 
ensuring that the difference was clearly explained and that the 
investors understood and trusted TBC Bank’s strong investment story. 

It took diligent preparation and persistence in preparing consistent 
meetings with investors through various marketing activities, such as 
a non-deal roadshow or pilot fishing, in order to ensure that the appropriate 
audience was targeted and messages were clearly delivered. 

Milestone IPO
TBC Bank IPO was unique for its size and timing.

•  Largest ever IPO from Georgia

TBC Bank’s IPO marked a milestone for the Georgian economy  
and the banking sector. The IPO was one of only two bank IPOs 
from Georgia and, at USD 256 million, is the largest offering by  
a Georgian company on a stock exchange.

•  Largest ever international off-index IPO from  

the EMEA region

  As Georgia is not yet part of the MSCI Emerging Markets  
or Frontier Markets indices, the TBC Bank GDR could not  
be included in tracker or index fund portfolios, increasing  
the need for successful marketing to active investors.

•  Only bank IPO from CEE region(a) in 2014
  Bank IPOs remain a relative rarity historically due  

to, arguably, more challenging transaction dynamics.  
Since 2008, only 13 banks have gone public in Europe  
(six in 2014) and only five of these were from the  
European emerging markets.

•  3rd largest CEE IPO in 2014(b)
  One of only 9 CEE IPOs(c) in 2014, which saw the lowest  

level of CEE IPO activity since 2002 (by USD million raised)

•  One of only 4 GDR issues on the London Stock  

Exchange in 2014

(a)  When referring to CEE, we include CIS countries and Russia 
(b)  Data according to Dealogic
(c)  We include here all company IPOs, not only bank IPOs (as mentioned in the bullet 

point immediately preceding)

Unique Equity Story
The Bank’s IPO story was clearly identified and communicated to the 
investors, which was an important part of the success of our Offering. 
TBC Bank IPO story was based on the benefits and opportunities of 
investing in Georgia, the Georgian banking sector and TBC Bank. 
These benefits are described in chapters Operational and Financial 
Review and Key Strengths.

Successful IPO strategy
The Bank understood that the IPO windows are becoming shorter and 
shorter due to the challenging economic environment and it is almost 
impossible to predict when the appropriate window will become 
available to launch an IPO.

Therefore, rather than forecasting the next possible opportunity, TBC 
implemented important initiatives to prepare and improve all aspects 
of the Bank to meet best practice standards and started early 
engagement and education of investors, so that it was ready to take 
advantage of the first suitable window for listing. At the time of the IPO, 
TBC had all the necessary structures and practices in place to give 
confidence to new investors in its corporate governance.

TBC Bank Shareholding Structure

Before the IPO


After the IPO










Founders 26.7%
EBRD 19.8%
IFC  19.8%
DEG 11.3%
FMO 5.3%
J.P. Morgan 5.0%
Ashmore 4.0%
Management & other 8.6%











Founders 22.4%
EBRD 12.5%
IFC  6.2%
DEG 3.6%
FMO 4.4%
J.P. Morgan 1.6%
Ashmore 2.7%
Management & other 6.6%
Free-float 40.0%

07  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review  
This openwork bronze 
buckle was discovered in 
a village church in 1963. 
The frame ornaments are 
created with skilled and 
precise craftsmanship, 
while the buckle is 
distinguished with its 
four-part composition 
each containing a single 
ox figure. This type of 
design is rare in the wider 
buckle collection.

Customer Experience
TBC Bank prides itself on the quality of customer service and 
experience. According to internal and external research, TBC Bank 
maintained market leading positions in customer experience in 
2014. A “Mystery Shopping” study conducted by IPM(d) named TBC 
Bank as the friendliest provider of banking services in Georgia.

(a)  All market share data is quoted according to the figures published by the NBG 

and include TBC Bank and Constanta.

(b)  Including employees of all TBC Bank subsidiaries.
(c)  Gross loan portfolio according to NBG accounting standards for comparison 

purposes. TBC Bank portfolio includes Bank Constanta.

(d)  IPM is a leading market research company in Georgia with 15 years of 

experience of the market and 12 years within the financial services industry. 
IPM’s Mystery Shopping survey evaluates the service quality of the Bank’s 
branch and call centre employees according to approximately 80 different 
parameters, each one earning one point for the assessed employee when 
fulfilled. Parameters cover such important qualitative and quantitative criteria 
as professionalism, meeting/closing skills, responsiveness, perceived service 
quality, etc. The final score is a percentage total of scores achieved by all 
employees out of the maximum 100%.

40 11

Tbilisi

Ratcha-lechkhumi
Kvemo Svaneti

0

1

Imereti

4

8

Shida-
Kartli

2

5

Mtskheta-
Mtianeti

1

1

Samtskhe-
Javakheti

1

5

Tbilisi

Kakheti

2 10

Kvemo-Kartli

4

8

Business Review
TBC at a Glance

We create new opportunities for the success  
of people and businesses.

TBC Bank is a leading universal banking group in Georgia with an 
unmatched share of retail deposits at 33.7%(a), and a number two 
position in loans and deposits with total market shares of 27.7%  
and 28.4%, respectively. 

We service over 1.2 million clients through a diversified multichannel 
platform that comprises 120 branches of TBC Bank and former 
Bank Constanta, one of the largest networks of ATMs and POS 
terminals in Georgia, global award-winning internet banking, 
market-leading mobile, iPad and iPhone banking, a call centre  
and TBC Pay terminals and kiosks.

We employ over 5,000 people(b) across our operations, more than 
half of whom have been with TBC for four or more years.

Our Multichannel Distribution Platform
TBC Bank’s globally recognised multichannel distribution  
platform complements our full service model perfectly. While our 
branches are carefully designed with a primary focus on customer 
satisfaction, our leading multichannel distribution platform allows 
us to offload routine transactions from branches to e-channels.  
As a result, TBC has achieved the market-leading portfolio of gross 
loans per branch of GEL 30 million(c). 

Over the past year, our multichannel capabilities have been recognised 
as best in the country and in the wider region, as well as being 
acclaimed globally. 

Apkhazeti

Zemo Svaneti

Samegrelo

3

7

Guria

Ajara

1

3

0

3

TBC branch  
network (2014)

TBC Bank branches

Bank Constanta branches

 08 

TBC Bank  Annual Report 2014 
TBC Banking Franchise: Overview

TBC Bank Brand
TBC Bank has one of the best-known and most trusted brands  
in Georgia. This is largely due to our high quality customer 
experience, strong reputation, long-standing relationships with 
customers, traditional focus on social responsibility, and targeted 
marketing campaigns. 

Products and Services
TBC Bank offers a wide range of banking products and services to 
its retail, corporate, SME and micro clients with the majority of our 
business concentrated in Georgia, which accounted for 98.3% of 
TBC’s total assets and 97.6% of its net income as at and for the year 
ended 31 December 2014.

Over the years, we have received a number of prestigious industry 
awards, including being named as “Best Bank in Georgia” seven 
times by Global Finance magazine, seven times by The Banker,  
four times by EMEA Finance and three times by Euromoney.

Recent Awards

4.

5.

6.

7.

BEST PRIVATE BANK
GEORGIA

Corporate and Social  
Responsibility Award  
Central and Eastern Europe and CIS

1.

2.

3.

8.

9.

10.

11.

Vakhtang Butskhrikidze,  
CEO of the Year 2014 /  
Central and Eastern  
Europe and CIS

TFPAWARD

TRADE FINANCE PROGRAM
ASIAN DEVELOPMENT BANK

12.

13.

1.  Bank of the Year 2014: The Banker
2.  Best Private Bank in Georgia 2014:  
The Banker and PWM Magazine
4.  Top 15 Global Trade Finance Deals: 

Trade and Forfaiting Review

5.  Best Bank in Georgia 2014: Euromoney
6.  Most Active Issuing Bank in Georgia in 
2013: EBRD Trade Finance Programme

8.  Best Foreign Exchange Provider in 

Georgia 2015: Global Finance 

9.  Best Consumer and Corporate Internet 
Bank in Georgia 2014: Global Finance

  Best Integrated Consumer and 

Corporate Bank Site in Central & 
Eastern Europe 2014: Global Finance
10. Best Bank in Georgia 2015: Global Finance
11. Best Trade Finance Bank 2015: 

Global Finance

12. Most Active Issuing Bank in Georgia 
2014: Asian Development Bank Trade 
Finance Programme

13. Best Bank in Georgia 2013:  

EMEA Finance

09  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Business Review
TBC at a Glance
Continued

Retail banking

Customer classification(a)
All individual customers

Corporate banking

Customer classification(b)
Legal entity customers

TBC Bank is the market leader in retail 
loans and retail deposits as at 31 December 
2014. The retail segment represents 59.5% 
of the total deposit portfolio and 45.0%  
of the total loan portfolio, making it the 
Group’s largest segment in terms of both 
deposits and loans. We offer a full range of 
products to our retail customers, including 
current and saving accounts, term deposits, 
consumer, instant, instalment and mortgage 
loans, credit cards and overdrafts. We serve 
more than one million retail customers 
through our extensive multichannel 
distribution network.

By 31 December 2014, the Group’s retail 
loan portfolio reached GEL 1,666.9 million 
with the market share for individuals at 
29.7%. At the same time, our market share 
in deposits of individuals stood at 33.7%. 

(a)  All individual customers of the Group as 

well as customers that have been granted 
gold-pawn loans.

Customer loans
(2014YE, % of total, gross) 

45.0

GEL milllion
1,667

Customer deposits
(2014YE, % of total) 

59.5

GEL million
1,977


Customers
'000s
1,060

Corporate Banking is a traditionally strong 
area of the Bank representing 33.2% of 
TBC’s total loan portfolio and 25.1% of total 
deposits portfolio. We serve more than 
1,400 corporate clients in Georgia, offering 
a wide range of products including balance 
sheet finance, trade finance, asset finance, 
project finance, working capital and 
syndicated loans.

Customer loans
(2014YE, % of total, gross) 

33.2

GEL milllion
1,232

Customer deposits
(2014YE, % of total) 

25.1

GEL milllion
833

(b)  Business customers which have annual 

revenue of GEL 8.0 million or more or have 
been granted a loan in an amount equivalent 
to USD 1.5 million or more. Some other 
significant legal entity customers may also 
be assigned the status of being a corporate 
customer, on a discretionary basis; for 
example, if they are regarded by the Group 
as having strong growth potential.


Customers
'000s
1.5

Subsidiaries
In addition to its core banking business that TBC conducts within 
its retail, corporate, SME and micro segments through TBC Bank, 
Bank Constanta and TBC Kredit, TBC conducts supplementary 
operations through its other subsidiaries. These operations 
represented 1.9% of our total assets and 1.7% of our consolidated 
net income for the year ended 31 December 2014. For a more 
detailed overview of our subsidiaries, please see Operating and 
Financial Overview on page 28.

Group shares in total assets







TBC Bank & Constanta 96.4%
TBC Leasing 1.3%
TBC Kredit 1.7%
TBC Invest <0.1%
Other 0.6%

Shareholders 
Since the Bank’s IPO on the London Stock Exchange, 40% of  
TBC Bank shares are publicly traded. Our International  
Financial Institution (IFI) shareholders include International 
Finance Corporation (IFC), Deutsche Investitions und 
Entwicklungsgesellschaft mbH (DEG), the European Bank for 
Reconstruction and Development (EBRD) and Nederlandse 
Financierings-Maatschappij voor Ontwikkelingslanden N.V. (FMO), 
with a combined share capital of 26.7%. Other international 
institutional investors, J.P. Morgan Chase Bank, N.A., London 
Branch ("JPMorgan") and Ashmore Cayman SPC No. 2 Ltd. 
("Ashmore"), in aggregate hold 4.3% of the Bank’s shares.  
The two founding shareholders jointly hold 22.4% of the Bank’s 
share capital, while the remaining 6.7% is owned by management 
and other minority shareholders.

Ratings 
TBC Bank is rated by Fitch Rating Agency and Moody’s Investor 
Services. The Bank’s current ratings are BB- (Long Term IDR)/ B 
(Short Term IDR) assigned by Fitch and B1 (FC)/ Ba3 (LC) assigned 
by Moody’s.

 10 

TBC Bank  Annual Report 2014SME banking

SME banking accounted for 14.4% and 
15.3% of TBC’s total loans and total  
deposits portfolios, respectively. TBC  
offers a diverse range of products and 
services to its SME segment customers, 
including trade finance, project finance, 
asset finance and working capital loans.  
We serve approximately 56,000 clients.

As at 31 December 2014, we held the 
second largest market share for legal  
entity loans and deposits of 25.8% and 
23.0%, respectively.

Customer classification(c)
Legal entity customers

Customer loans
(2014YE, % of total, gross) 

14.4

GEL milllion
534

Customer deposits
(2014YE, % of total) 

15.3

GEL milllion
508


Customers
'000s
56

(c)  Business customers that are not included 
either in the corporate or micro segments

Micro banking
(Bank Constanta)

TBC Bank completed the merger with Bank 
Constanta in January 2015. The former Bank 
Constanta operations are now presented as 
the microfinance operations of TBC Bank. 
Following the integration of Bank Constanta’s 
business within TBC, the identical range of 
products and services is now available 
throughout the whole network of TBC and 
former Bank Constanta branches. 

The micro banking segment is the smallest 
but fastest growing segment of the Group, 
accounting for 7.4% and 0.1% of total loans 
and total deposits, respectively. Total loans 
to the micro segment increased by 36% 
during 2014, while micro customer deposits 
increased by 9.9% YoY. This segment offers 
various types of loan and deposit products 
tailored to client needs. As at 31 December 
2014, we served approximately 36,000 
micro banking customers in Georgia.

In January 2015, TBC Bank also further 
strengthened its leadership on the market  
by acquiring ProCredit Bank’s microfinance 
portfolio. At the time of the transaction,  
gross loans in this portfolio amounted to  
GEL 38.4 million. 

Customer classification(d)
All micro customers

Customer loans
(2014YE, % of total, gross) 

7.4

GEL milllion
274

Customer deposits
(2014YE, % of total) 

0.1

GEL milllion
5 


Customers
'000s
36

(d)  All business customers of 
Bank Constanta, that have 
been granted loans by and/
or have deposits with Bank 
Constanta, the amount of 
which in neither case 
exceeds USD 150 thousand.

Development of loans by segment 
(gross, % of total)

Customer deposits by segment 
(% of total)

Total 
loans
(gross,
GEL mn)

2,167

3.9

10.9

46.3

YoY growth: 17.0%

2,537

YoY growth: 16.6%

2,959

YoY growth: 25.3%

3,706

5.8

11.6

45.0

6.8

13.3

39.1

7.4

14.4

33.2

Total 
customer
deposits
(gross,
GEL mn)

1,999

YoY growth: 24.4%

2,487

YoY growth: 16.1%

2,887

YoY growth: 15.1%

3,322

0.1

10.0

35.0

0.1

11.5

32.2

0.2

15.7

28.4

0.1

15.3

25.1

38.9

37.6

40.8

45.0

54.9

56.2

55.8

59.5

2011

2012

2013

2014

2011

2012

2013

2014

Micro (CAGR 47.7%)
SME (CAGR 31.3%)

Corporate (CAGR 7.1%)
Retail (CAGR 25.5%)

Micro (CAGR 64.0%)
SME (CAGR 36.5%)

Corporate (CAGR 6.0%)
Retail (CAGR 21.6%)

Source: Consolidated IFRS figures; CAGR figures for 2011–31 December 2014

Source: Consolidated IFRS figures; CAGR figures for 2011–31 December 2014

11  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review  
 
14  Letter from the Chief Executive Officer 
16  Business Model
18  Strategy
20  Key Strengths 
22  Operating Environment and Market Overview 
26  People
28  Operating and Financial Overview
36  Distribution Channels 
38  Principal Risks and Uncertainties
48  Financial Review
66  Corporate Social Responsibility Report 

 12 

14

Letter from the  
Chief Executive 
Officer

16

Business Model

48

Financial Review

Strategic ReportTBC Bank  Annual Report 201413  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Strategic Report
Letter from the Chief Executive Officer

significant benefits from the merger with Bank Constanta, which was 
completed in January 2015. The merger will enable us to offer TBC 
Bank’s products in an additional 60 branches and to further expand 
our business in the fast-growing microfinance segment of the market. 

In 2014 we continued to operate in a supportive economic environment. 
Real GDP grew by 4.7%, slightly below the projected 5.0%, primarily 
due to the generally weak macro environment in the region as well  
as the slowdown in the Eurozone economy. While the Georgian Lari 
depreciated by 7.3% against the US Dollar during 2014, it appreciated 
against most of Georgia’s trade-partners’ currencies; that is, by 5.3% 
against the Euro, 1.3% against Turkish Lira, 38.0% against the Ruble, 
and 7.7% against the Armenian Dram.

Despite ongoing geopolitical unrest and economic slowdown, the 
Georgian economy has remained one of the top performers in the 
region. The high diversification of the economy, decreasing oil prices, 
and the implementation of the EU Association Agreement (AA), 
including the Deep and Comprehensive Free Trade Area (DCFTA) 
agreement, further strengthen the country’s capacity for resilient 
development in the coming years. In this environment, the Georgian 
banking sector delivered robust growth with total loans increasing by 
23.7% YoY and 12.0% QoQ.

We continued to outperform the market and delivered strong  
growth across our portfolios. Driving the 25.3% increase in our total 
portfolio, our retail and SME business lines grew at the fastest pace 
achieving 45% and 14% shares of total loan book, up from 41% and  
13% YoY, respectively.

As a result, we became the largest retail bank in the country in  
terms of total retail loans with a 29.7% market share and continued  
to maintain our long-term leadership in retail deposits with a 33.7% 
market share. We continued to maintain the second highest market 
share in total assets and total loans at 26.3% and 27.7%, respectively.

Our Net Interest Margin (NIM) was 8.5% (8.4% excluding one-off 
interest income) in 2014, compared to 8.4% in 2013. Total non-interest 
income reached GEL 119.7 million in 2014, up 21.1% YoY. Our cost of  
risk on loans was 1.6% in 2014, in line with our guidance despite the 
above-mentioned currency devaluation. Importantly, we continue to 
have one of the lowest levels of Non-Performing Loans (NPLs) at 0.5%, 
and comfortable reserve coverage for NPLs plus restructured loans  
at 109%.

Our strong capital base, reinforced through our IPO and solid net 
income for the year, further supported our growth strategy. The Bank’s 
total capital adequacy ratio (CAR) per Basel I stood at 30.4%, and the 
total CAR per recently implemented Basel II/III regulation stood at 
15.0%, against the minimum requirement of 10.5% (or 13.5% including 
the capital buffer).


2014 has been a year of progress  
and achievement for TBC Bank. We 
secured a listing on the London Stock 
Exchange, resulting in the largest ever 
IPO from Georgia and the largest ever 
off-index IPO from the EMEA region, 
an important milestone for both TBC 
Bank and the country’s economy.

Vakhtang Butskhrikidze
Chief Executive Officer

We closed the year with a record profit, having already delivered on 
most of our mid-term targets. By year-end, our loan book grew by 
25.3% p.a., in line with our target of circa 20% p.a. growth. We 
maintained our strong profitability with net income for the year at GEL 
158.5 million, up 27.5% YoY, and an 18.4% return on average equity 
(ROAE). At the same time, we retained a robust capital position with a 
Basel II/III Tier I capital ratio of 12.4%. The Bank’s cost to income ratio 
decreased to 49% in 2014, compared to 52% in 2013. Without one-off 
charges related to the integration of Bank Constanta and the IPO – the 
ratio was 47%.

Through rigorous implementation of our strategy based on a balanced 
approach to growth and profitability, our focus remains on delivering 
continued returns for our shareholders. Furthermore, we expect 

 14 

TBC Bank  Annual Report 2014In 2014, we reached significant milestones in our multichannel 
banking. TBC Bank maintained the leading customer base in internet 
and mobile banking with approximately 155,000 and 62,000 active 
users, respectively. The share of remote channels within total 
transactions reached 82%, compared to just over 80% in 2013, while 
internet and mobile banking transactions represented 44% of total 
transactions transferable to remote channels during 2014, compared 
to over 30% achieved in 2013. Moreover, our internet banking continues 
to receive international recognition for the third consecutive year, with 
Global Finance Magazine awarding us the title of “Best Internet Bank 
in Georgia”, as well as the “Best Integrated Consumer Bank Site in 
CEE” and “The Best Integrated Corporate Bank Site in CEE”.

Our Management Board was further strengthened with three new 
members who have joined us from some of the world’s leading 
financial institutions. TBC Bank’s new Chief Risk Office, George 
Tkhelidze joined the Bank from Barclays, where he held the position  
of Vice President in the Financial Institutions Group (FIG) for EMEA. 
David Tsiklauri is the new Deputy CEO, in charge of Corporate Banking, 
having had six years of experience at Deutsche Bank, most recently  
as Vice President for Capital Markets and Treasury Solutions.  
Nikoloz Kurdiani joined TBC as the new Deputy CEO in charge of  
Micro Banking, after five years with Unicredit Group in Austria and 
Kazakhstan. On behalf of the Management Board, I would like to 
congratulate our new members on their appointments and wish them 
tremendous success with TBC Bank.

I would also like to take this opportunity to thank Mariam 
Megvinetukhutsesi, the former Deputy CEO in charge of Corporate 
Banking, who was with TBC Bank for 8 years. Her contribution to the 
Bank has been immense. Additionally, I would like to thank Archil 
Mamatelashvili who worked with us during a very important period.  
I wish Mariam and Archil the best with all their future endeavours.

Outlook
The depreciation of the Georgian Lari and regional developments are 
expected to result in a temporary slowing of the economy’s growth 
rate in 2015. We believe our asset quality will remain robust under 
these conditions, due to our continuing rigorous approach to risk 
management and the strength of our existing capital buffers. 

We also expect currency depreciation to have some positive effect  
in the medium to long-term by helping the economy maintain its 
competitiveness in the region. Looking ahead, with low oil prices, 
inflation under target, and the resilient nature of the fundamentals of 
the Georgian economy, we believe that growth rates will soon return  
to the previous levels. 

I would like to reiterate our medium-term targets set out below: 

•  Despite an expected temporary slowdown in the short term,  
our medium-term target for loan growth remains at 20%; 

•  Return on equity remains above 18%+;
•  Our cost to income ratio (net of one-off costs) is on a decreasing 

trend towards the 45% target

•  We have revised our Capital Adequacy ratio to better utilise our 
capital and to partially reflect the reduction in the respective 
requirements per NBG’s current regulation. We intend to maintain 
a solid capital buffer with a targeted 10.5% equity Tier I capital ratio; 

•  We reiterate our target dividend payout ratio of 25%.

We believe that the actions we have taken ensure that the Bank is well 
positioned to sustain its successful performance into the long-term. 
We look forward to updating the market on our continued 
achievements in the future.

Vakhtang Butskhrikidze
Chief Executive Officer


Record High Profit with Strong NIM
GEL million

NIM

8.5%

158.5

Highest number of Internet and 
Mobile Banking Customers
155,000 and 62,000


Strong Capital Buffers
Total CAR Basel II/III

15.0%

15  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Strategic Report
Business Model

Mission and Vision
This year the Management decided to amend the Mission and 
Vision statements in order to align them with the Group’s revised 
aspirations for the long-term period. Accordingly, our vision 
statement was updated to reflect our strategy of growth across 
our four segments (retail, micro, SME and corporate) achieving 
leading positions on the local market in all segments.

Mission

•  to create new opportunities for the success 

of people and businesses. 

Vision 

•  to be the largest commercial bank  

in Georgia.

Business Model
Our business model is focused on core banking activities in Georgia.

TBC Bank primarily operates on the Georgian market and 
concentrates on pure commercial banking activities, investing in 
subsidiaries that support or further grow our core business. This 
business structure clearly differentiates us and enables us to 
remain focused on providing traditional financial services to our 
clients on the local market where we enjoy leading presence. 

In addition, TBC maintains one of the best funding structures among 
local banks and a straightforward and resilient balance sheet. 

Sources of Income
As a pure commercial bank, the main sources of income for TBC 
Bank are Interest Income and Fee and Commission Income 
generated by core banking or related activities. In both areas, we 
have delivered strong growth in profitability and expanded our 
products offerings for our customers.

Target Customers
As one of the largest banks in Georgia, we provide financial 
services to over one million retail customers and businesses 
covering the entire market.

•  The Retail segment provides high quality services to mass 
retail, high net worth individuals and affluent customers.
•  The Micro segment provides loans to micro customers,  
which also include loans to small farmers and other  
rural businesses.

•  The SME segment provides financial services and support to 
small and medium sized companies, which are considered  
the largest drivers of economic growth. 

•  The Corporate segment provides services and advice to  

large mature companies operating on the Georgian market. 
TBC Bank is considered as one of the core corporate banks  
in the country.

Furthermore, we differentiate ourselves through one of the 
highest levels of customer experience, outstanding multichannel 
capabilities proven through a number of awards, a strong brand 
and a highly professional workforce. 

 16 

TBC Bank  Annual Report 2014Business Model

We are focused 
on core banking 
activities in Georgia

Related to Core 
Banking Activities
Sources of Income

Interest Income and Fee 
and Commission Income 
generated by core banking 
or related activities

Segments
Covering wide 
range of clients

Retail

Corporate

SME

Micro

We differentiate ourself 
from competitors across 
different criteria

1 Leading positions in an
   attractive market poised 
   for profitable growth

4 Experienced management 
   team and high quality 
   corporate governance 

2 Strong Track Record of
   Growth and Profitability

5 Strong brand, superior 
   customer experience and 
   an award-winning franchise

6 Resilient and high quality
   balance sheet

7 A leading multi-channel
   distribution platform

3 Business model focused on
   core banking activities in Georgia

17  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Strategic Report
Strategy

In 2013, TBC Bank set ambitious goals for the year 2014 and 
managed to achieve most of its strategic objectives. During 2014, 
TBC increased its market shares, delivering strong profitability 
and listing its GDRs on the London Stock Exchange.

TBC Bank’s overall strategy for the next years is to enhance the Bank’s 
position as a leading Georgian universal financial group by becoming 
the no. 1 commercial bank in the country via continuous growth in each 
of the four segments. TBC Bank is Georgia’s second largest bank by 
assets, no. 1 in retail deposits and retail loans, and has a new, clearly 
defined strategy to become the leading pure commercial bank in the 
country in the medium-term period.

We will continue strengthening our competitive advantages of a strong 
brand, outstanding customer experience, best regional multichannel 
capabilities, while we further increase our sales through fully utilising 
our CRM platform, unique for Georgian market.

Grow Across all the Segments
We will continue delivering strong growth and profitability results to 
become no. 1 commercial bank in Georgia across all four segments. 
For this purpose, each segment will have a separate strategy on 
delivering ambitious growth targets for the coming years. We aim  
to maintain the leading market position in Retail, SME and Micro 
segments and concentrate on growing our Corporate business further. 

In order to achieve this, we will leverage our strengths across all key 
areas including innovative remote channels and CRM platform, and an 
experienced management team, as well as absorb synergies from the 
Constanta merger.

Further Increase Fee and Commission Income from Core 
Banking Products
As financial institutions are facing shrinking net interest margins  
on the market, TBC Bank continues focusing on increasing non-
interest income. Currently, TBC Bank is concentrating on traditional 
sources of non-interest income including card operation, guarantees, 
settlement transactions, income from currency exchange and others. 
Furthermore, we also consider new opportunities to generate 
additional income, including new products and services that are in  
line with our business model of sustaining core banking operations.  
In order to achieve this, each segment includes non-interest income 
generating initiatives in their strategic plan.

Further Develop Award-winning Multichannel Distribution 
Platform 
Innovative multichannel capabilities are considered as one of the main 
competitive advantages of the Bank. Our leadership in this area has 
been proven through multiple awards, strong offloading results and a 
high percentage of transactions completed through remote channels. 
Strength in this area has also largely contributed to the Bank’s 
achievement of becoming the largest retail bank in the country.  
In order to further leverage this competitive advantage, we plan to 
continue focusing on the development of the Bank’s multichannel 
capabilities including internet and mobile banking, call centre, ATMs, 
TBC Pay and cash-in terminals.

Continue Strengthening Superior Customer Experience 
We continue focusing on our other core competitive advantage of 
superior customer experience, which we sustained throughout 2014. 
This means further development of various customer service related 
factors. This strategic direction is important for the realisation of the 
Group’s overall strategic objective to be the largest bank in Georgia.

In order to take it to the next level, the Bank hired Peppers & Rogers 
Group, a consultancy that will develop a measurement framework, 
targets and plan to further improve customer experience.

By providing the best customer experience on the market, we aim  
to retain and further solidify our position in Retail, Micro and SME 
segments and to become the largest bank for large corporate 
businesses. Apart from maintaining high customer experience levels 
in the retail business, in 2015 we will also work on improving the 
customer experience in Corporate, SME, and Constanta branches in 
order to ensure that the merger does not have a negative effect on the 
overall customer experience levels. Furthermore, we believe that in 
the current market, provision of superior customer experience is a key 
differentiating factor for TBC among other banks.

Synergies from the merger with the Bank Constanta 
Bank Constanta operations were merged with those of TBC Bank  
on 20 January 2015. We are in the process of achieving synergies by 
integrating main back office functions such as IT, HR, finance and 
others. This initiative will allow the Bank to improve its operational 
efficiency through optimisation of costs and back office processes. 
After completing the integration of Bank Constanta’s business within 
TBC, the identical range of products and services will be available 
throughout the whole network of TBC and former Bank Constanta 
branches. Furthermore, all Bank Constanta branches will be 
rebranded as “TBC Bank Constanta” within several months of  
the merger.

 18 

TBC Bank  Annual Report 2014 
TBC Bank 
Strategy 
Status  
for 2014 

TBC Bank delivered against 
most of its medium-term targets 
during 2014. These are discussed 
in greater detail on the right. 

TBC Strategy Status for 2014

TBC Bank delivered against most of its 
medium-term targets during 2014. These are 
discussed in greater detail below: 

Financial Performance Targets: 
TBC Bank is in line with its medium-term financial performance 
aspirations. The Bank achieved ROAE of 18.4% in 2014 (against  
the medium-term target of +18%); cost-to income continued to 
decrease and, excluding the one-off IPO and Constanta legal case 
expenses, reached 47.0% (against the medium-term target of 
<45%). In terms of the loan book growth, the Bank delivered the 
targeted 20% p.a. plus growth with 25.3% growth as at YE 2014.

Competitive Strength: 
The Bank continued differentiating itself through strong  
brand, high levels of customer experience and outstanding 
multichannel capabilities. 

Capital Raising: 
In June 2014, TBC Bank completed the largest Georgian IPO and 
the largest off-index IPO of the EMEA region through listing GDRs 
on the main market on the London Stock Exchange. The Bank 
raised USD 256 million (USD 100 million primary proceeds), 
valuing the company at USD 640 million. 

Segment aspirations: 
TBC Bank delivered strong growth and increased its market share 
in Retail, SME and Micro segments. In 2014, TBC Bank became the 
largest retail bank in terms of both loans and deposit in Georgia. In 
line with the strategy, the Bank also maintained its position as the 
core bank for large corporate businesses.

Medium-Term Targets 

Loan book growth (gross)
ROE
Cost income ratio 

Equity Tier I capital ratio  

(Basel II/III)

Dividend payout ratio

(a)  Subject to the AGM approval.

Actual 
2014

Mid-term  
targets
25.3% c.20% p.a.
≥ 18%
18.4%
< 45%
49.4%/
47.0%

 12.4%
25.0%(a)

c.10.5%
25%

19  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Business Model Focused on Core Banking Activities  
in Georgia
TBC Bank primarily operates on the Georgian market and 
concentrates on pure commercial banking activities, investing in 
subsidiaries that support or further grow our core business. This 
business structure clearly differentiates and enables us to remain 
focused on providing traditional financial services to our clients in 
the local market where we enjoy leading presence.

Strong Brand, Superior Customer Experience and an 
Award-winning Franchise
Currently, TBC is known as a strong brand with a highly positive 
perception on the local market. This is largely due to high quality 
customer experience, strong reputation, long-standing 
relationships with customers, traditional focus on social 
responsibility, and targeted marketing campaigns. This perception 
is supported by the amount of internal and external research that 
shows the Group’s outstanding performance on the market in 
terms of NPS scores and customer satisfaction indices achieved.

Additionally, based on the latest TNS research on brand 
awareness conducted in October 2013, TBC was the “Top of Mind” 
Bank for 26% of all respondents. A “mystery shopping” study 
conducted in 2014 by IPM showed that the Bank is one of  
the friendliest provider of banking services on the market  
(95.7% for TBC). In recent years the bank has received several 
awards, including "Best Bank in Georgia" seven times by  
the Global Finance and The Banker magazines, four times  
by EMEA Finance and three times by Euromoney.

Strategic Report
Key Strengths

TBC Bank is one of the leading Georgian 
banks focused on all key areas of 
commercial banking in the country, with 
small international footprint in Azerbaijan 
and Israel. It is a market leader in the  
Retail, SME, Micro and Leasing segments, 
and the second largest bank in the 
Corporate segment.

The Management recognises the Bank’s competitive advantages 
by analysing its position. In 2014, the following strengths  
were identified:

Leading Positions in an Attractive Market Poised for 
Profitable Growth
TBC Bank has a Total Assets market share of 26% and is one of 
the two largest banks in Georgia (the two largest banks in the 
country account for 59% of Total Assets market share). As of 31 
December 2014, the Bank held 27.7% and 28.4% market share in 
the total banking loans and deposits, respectively, which translate 
into a total loans portfolio of GEL 3,706 million and the total 
deposits portfolio of GEL 3,322 million(a).

Strong Track Record of Growth and Profitability
TBC has shown another year of strong performance and has 
benefited from the country’s continued growth. In 2014, TBC 
became the largest retail bank in the country and defined a new 
strategy to be the leading pure commercial bank in the country  
in the medium-term period. 

TBC Bank’s track record of growth is strong with the loan book 
increasing 17% in 2012, 17% in 2013 and 25% in 2014, finishing  
the year with a 27.7% market share in total loans. The Bank also 
showed strong performance in deposits, where its customer 
deposits grew by 24% in 2012, 16% in 2013 and 15% in 2014, 
translating into the market share in total deposits of 28.4% as  
at YE 2014. In addition, despite the pressure on margins in the 
sector, the Bank maintained a strong net interest margin of 8.5%  
in 2014, compared to 8.4% in 2013 and 7.7% in 2012.

(a)  Volumes according to IFRS consolidated statements; market shares according 

to NBG.

 20 

TBC Bank  Annual Report 2014The Leading Multi-channel Distribution Platform
One of TBC Bank’s main competitive advantages is the advanced 
multi-channel distribution platform, that includes branches, 
internet banking, ATM network, POS/cash in terminals, call 
centre, and mobile banking. Our leadership in this area has  
been proven through multiple awards TBC Bank has won  
over consecutive years for corporate and consumer internet 
banking in Georgia, Central & Eastern Europe and even globally;  
strong offloading results and a high percentage of transactions 
completed through remote channels. In 2014 from Global Finance 
magazine awarded the Bank Best Consumer & Corporate Internet 
Bank in Georgia and Best Integrated Consumer & Corporate Bank 
Site in Central & Eastern Europe. Strength in this area also largely 
contributed to the Bank’s achievement of becoming the leader in 
retail banking. As of 31 December 2014, over 80% of the Bank’s 
total transactions were conducted through remote channels. TBC 
Bank also significantly invests in its branch network and branch 
appearance by using scent and audio marketing designed to 
appeal emotionally to customers and a digital signage project to 
improve advertising effectiveness in branches.

Resilient and High Quality Balance Sheet
Deposits are the main source of funding for the Bank, accounting for 
75.4% of total funding as a percentage of total liabilities and 61.3% 
as a percentage of liabilities and capital as of 31 December 2014. As 
of the same date, the Bank’s loan to deposits ratio was 111.6%, of 
which retail deposits contributed 59.5% within total deposits.

TBC has a well-diversified loan portfolio split across its segments, with 
retail, corporate, SME and micro loans accounting for 45.0%, 33.2%, 
14.4% and 7.4% of total gross loans, respectively. The Bank operates 
across all regions through its branch network (including Constanta 
Branches) and major economic and industry sectors in Georgia.

In 2013, TBC Bank’s NPLs plus restructured loans ratio increased 
to 4.8% from 4.5% in 2012. As of 31 December 2014, the same 
indicator stood at 3.7%. NPL plus restructured loans coverage 
ratio was at 109.4% at the end of 2014, compared to 110.6% as of  
YE 2013 and 145.1% as of YE 2012.

Starting from June 2014, the NBG introduced Basel II/III 
regulation. Implementation of the new regulations is gradual: 
commercial banks had to comply with minimum capital adequacy 
requirements by June 2014 and full compliance is required by 
2017. As of 31 December 2014, the Bank’s Basel II/III tier 1 and 
total capital adequacy ratios (CAR) were 12.4% and 15%, compared 
to 13.4% and 16.7% as at 30 June 2014, respectively.

Experienced Management Team and High Quality 
Corporate Governance 
TBC has an experienced management team with international 
professional experience at major financial institutions and a proven 
track record of leading the Bank’s operations. Due to historical IFI 
shareholder presence in the Bank, we have always been differentiated 
with strong corporate governance, which was further improved during 
Basel II/III implementation and IPO realisation of the Bank.

This openwork bronze 
buckle was discovered in 
1985 in ancient graves 
unearthed during road 
works in Western Georgia. 
The artistic value of the 
buckle is enhanced with 
the sophisticated, 
smoothly rendered  
central figure that 
harmonically intertwines 
with undulating 
ornaments that surround 
it and with the rest of  
the composition.

21  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Strategic Report
Operating Environment and Market Overview

TBC continues to operate in a diversified and underpenetrated market 
positioned for sustained solid growth. In 2014, Georgian GDP grew by 
4.8%, which despite being slightly below the forecasted 5%, delivered 
one of the strongest growth rates in the CIS and Europe.

The country has a well-diversified sector base, represented by a GDP 
structure composed of 23% industry, 17% trade, 7% construction, 11% 
transport and communications, 9% agriculture and fishing, 10% public 
administration, 6% health and social work, and the remaining 17% 
distributed among other sectors.

The success of Georgian political and economic reforms was 
recognised by a number of international rankings. Georgia was named 
the World’s no. 2 Reformer according to the World Bank & IFC Doing 
Business Report 2014 and no. 15 globally for the Ease of Doing 
Business (Doing Business Report November 2014). 

EU Association Agreement
A milestone event for the country occurred when Georgia and the EU 
signed an Association Agreement on 27 June 2014, which included 
provisions on establishing a Deep and Comprehensive Free Trade  
Area (DCFTA). This Agreement clearly indicates Georgia’s aspiration  
to become an EU member and is of prime strategic importance for the 
country as it will improve the political and economic relationship with 
the Eurozone and will help to integrate Georgia into its internal market.

DCFTA offers free movement of goods, services and capital within the 
EU, as well as improved trade and investment opportunities, with 
custom duties removed on most industrial and agricultural goods,  
and assistance in trade-related reforms with the aim to contribute to 
economic growth and to better integrate the Georgian economy with 
world markets. 

Oil and Gas
One of the key competitive advantages of Georgia is its role as a transit 
hub, allowing for oil and gas produced in the Caspian Sea to reach 
Europe without going through Russia. The Baku–Tbilisi–Ceyhan 
pipeline completed in 2005 has contributed to the energy security of 
Eurasia by transiting 1.2 million barrels per day from Baku, the capital 
of Azerbaijan to Ceyhan, a port in Turkey, via Tbilisi. 

Furthermore, British Petroleum (BP) has announced its plans to build 
BP Shah Deniz Stage 2, a project that will increase gas production in 
the Caspian Sea by further 16 billion cubic meters per year (BCMA).  
A capital investment of approximately USD 28 billion will be required to 
produce the gas and transport it to the Georgia-Turkey border through 
the existing South Caucasus Pipeline that will also require further 
expansion. The government expects that the project will start in 2015 
and, according to BP, will result in additional USD 2 billion FDI, creating 
around 2000 local jobs during the three-year period until it is completed. 


Georgia has a fast growing  
and investor-friendly economy,  
strategically located at a trading 
gateway between Europe and Asia.

 Banking  
in Georgia

The world’s

#2

reformer

#4

friendliest tax regime globally

#8

on starting a business

#15

globally on the ease  
of doing business

One of the most 
transparent countries  
in the world.

 22 

TBC Bank  Annual Report 2014 
Hydropower
Georgia is one of the leading countries in terms of hydro potential per 
capita, while the country’s neighbours demonstrate excess demand  
or experience expensive power generation, opening up new export 
opportunities. According to the Georgian Ministry of Energy,thirteen 
projects have already been started with a total capacity of 523 MW  
and there are more in the planning stage. In addition to the existing 
transmission lines between Georgia and Russia, a line between Georgia 
and Turkey was recently built, creating an additional export capacity  
of 1,000 MW per year. Currently only 18% of total hydro potential is 
utilised. The sector represents good opportunities for FDI and has a 
positive long-term effect on the current account deficit. In 2013-2014 
the energy sector attracted USD 343 million in FDI for the country.

Tourism
Tourism is another area that has a significant positive impact on the 
Georgian Economy. As one of the most dynamic growth industries in 
Georgia, tourism delivered impressive growth over the past three years 
with the number of visitors reaching 5.5 million in 2014, compared to  
2.8 million in 2011. According to the Georgian National Tourism Agency, 
revenues from this sector reached GEL 1.8 billion in 2014 (4% higher than 
in 2013), representing 6% of Georgian GDP. Historically, the government 
has been aggressively improving tourist infrastructure in different parts 
of the country, developing natural seaside beach resorts as well as winter 
ski attractions famous among former Soviet citizens. Tourists are also 
attracted to traditional Georgian cuisine and wine, hiking in different 
regions of the country, and unique historic places and sites.

Agriculture
The agricultural sector also has strong growth potential due to a 
number of factors. Under the DCFTA agreement, the EU and Georgia 
will remove all their import duties on agricultural products, creating 
export opportunities. Supported by the continuing growth in tourism, 
demand for agricultural products including food, mineral water and 
wine is increasing. Additionally, after a five-year embargo, Georgia 
resumed exports of mineral water, wine and other agricultural products 
to Russia, providing further growth potential for the sector. Development 
of the agricultural sector is one of the main priorities of the Georgian 
Government and hence, further investment in the sector is expected.

Healthcare
Since 2013, the Georgian Government has also directed large funding 
to creating a universal healthcare insurance programme for the entire 
population. Introduction of the universal insurance system caused  
a large increase in healthcare demand, creating opportunities for 
healthcare investment. In addition, the fast-developing healthcare 
system has led to increased medical tourism.


Georgia’s GDP

Average real GDP growth (2010-2014):

5.6%

10.2

7.8

12.8

10.8

11.6

14.4

15.8

16.1

16.5

17.8

4
.
9

8
.
8

6
.
2
1

0
.
1
1

6
.
2

5
.
5

0
.
3

2
.
1
1

2
.
6

2
.
7

0
.
2

%
4
.
1
-

4
.
6

3
.
3

4
.
2

8
.
4

0
.
2

0
.
5

9
.
4

7
.
3
-

2006 2007 2008 2009 2010 2011 2012 2013 2014* 2015F

Real GDP growth rate (%)
CPI (%)

Nominal GDP (USD bn)
* Adjusted data will be published on November 16, 2015.


GDP composition

00%

26.2

00%

24.3

00%

20.7

2010

2011

2012

 Wholesale, retail
trade 17%  

Manufacturing 11% 
00%
 Agriculture, hunting
29.4

fishing 9% 

00%

26.8

 Other sectors 10%
 Public administration 10% 
 Transport 8% 
 Construction 7%  

Education 5% 

Health and social
work 6%  

Real estate 6% 
 Communication 3%
 Electricity, gas, water 3%


Financial
2014
2013
intermediation 3%  

 Hotels and

restaurants 2%

23  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review  
 
 
 
 
 
 
Strategic Report
Operating Environment and Market Overview
Continued

Country Ratings
In 2014, two rating agencies, Moody’s and Fitch, changed the outlook 
on Georgia's sovereign rating to positive from stable. The Moody’s 
rating for Georgia’s unsecured long-term FX debt currently stands at 
Ba3 and Fitch sets Georgia’s long-term foreign and local currency 
Issuer Default Rating at BB-.

Recent Regional Developments and their Effects on Georgia
Georgia is well positioned in respect of developments in Russia and 
Ukraine in 2014 due to its diversified economy, which experiences 
limited direct effects of the crisis in these two countries. The most 
important effect is on remittances, as overall remittances from Russia 
decreased by 11.5% in 2014 compared to 2013 (approximately USD 92 
million decrease in absolute terms). However, due to their nature, 
remittances are expected to recover gradually. Trade with Russia and 
Ukraine accounts for 9.6% and 4.9% of exports and 6.7% and 6.4% of 
imports, respectively. FDI from these two countries represents a 
relatively small element in the total and in 2014 Russian and Ukrainian 
FDI accounted for 5% of the total amount (3% in 2013).

As oil and refined products account for 11% of total imports, falling  
oil prices will help the country to improve its trade balance and will 
support GDP growth in 2015. However, some decrease in demand for 
Georgian products is expected from the country’s oil dependent trade 
partners (Kazakhstan, Azerbaijan, Russia).

Georgia’s major export markets are the EU (22% of total exports) Azerbaijan 
(19%), Armenia (10.1%), Russia (9.6%) and Turkey (8.4%). The major sources 
of imports are the EU (28%), Turkey (20.1%) and China (8.5%).

The USD appreciated against most of Georgia’s main trading partners 
and neighbours, which led to pressure on the GEL/USD currency rate. 
The rate declined to 1.8636 at the end of 2014 (a 7% depreciation). This 
depreciation was not comparable to that of the other currencies in the 
region. In fact, the Lari appreciated against the Euro by 5%, against the 
Rouble by 38%, 46% against the Ukrainian Hryvnia and 1% against the 
Turkish Lira. GEL depreciated by 1% against the British pound.

Partner Countries’ Currency Depreciation(a)
USD

31.12.13

31.12.14

Appreciation

Partner Countries Currencies Depreciation
GEL

31.12.13

31.12.14

Appreciation

GEL

1.7363

1.8636

7%

EUR

2.3891

2.2656

5%

EUR

0.726

0.822

13%

RUB

0.0531

0.0329

38%

RUB

32.7292

56.2584

72%

UAH

0.2172

0.1182

46%

UAH

7.993

15.7686

97%

TRY

0.8122

0.8040

1%

TRY

2.1318

2.323

9%

USD

1.7363

1.8636

-7%

GBP

0.605

0.642

6%

GBP

2.8614

2.8932

-1%

(a)  Exchange rates according to the National Bank of Georgia, European Central Bank, Central Bank of Russia, National Bank of Ukraine, Central Bank of the Republic of Turkey, 

and US Department of Treasury, respectively.

(b)  Since the January 2015 merger of Bank Constanta, there are 20 commercial banks in the country.
(c)  Adjusted data will be published on November 16, 2015.
(d)  Sector NPL is defined as loans overdue 90 days or more. Data provided by the NBG.

 24 

TBC Bank  Annual Report 2014 
Depreciation against the USD had a negative impact on consumer 
prices. However, it was partially positively offset by the global fall of food 
and energy prices, as well as by the fact that the currencies of most of 
Georgia’s trading partners have also depreciated against the US Dollar. 
As a result, inflation in Georgia reached 2%, compared to 2.4% in 2013. 

Banking Sector
As of 31 December 2014, there were 21(b) banks operating in the market with 
total assets of GEL 20.6 billion (70.6% of GDP, per estimates). Georgia’s 
banking sector is highly concentrated, with twelve banks accounting for 
95.6% of total assets (top two largest banks account for 59%), and is fully 
privately owned. According to the IMF, the banking sector is one of the 
healthiest among peer countries. The sector has relatively low penetration 
levels compared to peer group countries. As of YE 2013 the loans/GDP ratio 
in Georgia was 39.4%, with the 2014 preliminary calculations at 44.8%(c). As 
of the same date, penetration in peer group countries was as follows: 
Croatia 86%, Slovenia 80%, Bulgaria 74%, Turkey 69%, Ukraine 64%, Poland 
60%, Slovakia 53%, Russia 53%, Kazakhstan 40%, and Romania 34%.

The Georgian banking system has two main features: strong capital 
adequacy, which is high at around 17.4% as of YE 2014 and is one of the 
highest among frontier markets, and a liquidity requirement of the 
NBG for a minimum of 30%, which is also one of the highest among 
peer countries. Asset quality is also reasonably good, with a system-
wide NPL ratio of 3.1%(d) as of 31 December 2014.

The Georgian banking sector has a high level of dollarisation at 60.4% 
and 60.1% of banking loans and deposits respectively, although there 
are higher risk weightings applied to FX loans (175%) causing the local 
capital adequacy ratio to be lower. National Bank capital requirements 
show strong sector capitalisation with 13.6% of Tier 1 and 17.4% of total 
capital ratios as of YE2014.

Due to the current low levels of both GDP per capita and credit 
penetration, as well as the strong fundamentals of the banking system, 
the sector has high growth potential due to positive growth trends in 
both GDP and penetration.

This openwork bronze 
buckle was preserved at 
a village school museum 
in Western Georgia until 
2001. Its unique design, 
built around the central 
sun figure, points to a 
semantic connection 
with a pre-Christian 
astral cult. The artefact 
is dating back to the first 
few centuries of the 
Christian era.

25  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Strategic Report
People

Our highly professional workforce is one of the key competitive 
advantages of the Bank. In 2014, we continued strengthening 
our corporate culture, developing our people and providing 
interesting opportunities to grow with the Bank.

As of 31 December 2014, TBC Bank, together with its subsidiaries, 
employed 5,128 people, 657 or 14.4% more than as of the same  
period in 2013. TBC Bank alone employed 67% of the total workforce, 
while 92% worked at TBC Bank and Bank Constanta combined.  
The remaining 8% of our employees were employed by TBC Kredit, 
TBC Pay, TBC Leasing and other smaller subsidiaries.

TBC Group Employees 

TBC Bank

Bank Constanta

Other

2014

3,427

1,306

395

2013

2,906

1,256

309

2012

2,890

982

265

Turnover rates by department
TBC Bank has one of the lowest employee turnover rates in 
Georgia at approx. 0.61% per month in 2014.

Turnover rates 

Head Office + 
Branches

Finance

Corporate

Retail & SME

Operations

Risks

IT

Branches

2014

2013

7%
14%

7%

5%

4%

7%

8%

8%

187
6

4

7

14

6

10

107

7%

5%

13%

8%

4%

9%

12%

7%

153

2

6

8

12

7

14

89

Equal Opportunity Employment and Gender Balance
TBC Bank is an equal opportunity employer. As part of our Code of 
Conduct we do not discriminate in employment decisions based on 
gender, ethnicity, religion, disability or other protected categories.

TBC Bank Employee age breakdown

2014

1%

59%

29%

8%

3%

2013

2%

56%

30%

9%

3%

<20
20-29

30-39

40-49

>50

 26 


TBC Group Personnel By Company (%) 

  TBC Bank 67%
  
Constanta 26%
  
TBC Broker <1%
  
BSSC 1%
  
TBC Fund <1%
  
TBC Pay 3%
  
TBC Invest <1%
  
TBC Leasing 1%
  
UFC 1%
  
TBC Credit 2%

Gender Breakdown of Employees

TBC Bank

Constanta

TBC Broker

BSSC

TBC Fund

TBC Pay

TBC Invest

TBC Leasing

UFC

TBC Credit

TBC Bank Employee Breakdown by Gender

All employees

Leadership in TBC Bank

Top Management

Middle Management

Supervisory Board

Male

Female

994 (29%)  2,433 (71%)

583 

1 

33 

1 

108 

3 

14 

40 

72 

723 

1 

1 

1 

23 

1 

14 

34 

48

 31-Dec-14

Male

29%

Female

71%

 31-Dec-14

Male

87%

60%

86%

Female

13%

40%

14%

 31-Dec-14

TBC Bank Employee Breakdown by Location

Branches

Head Office

All employees

53%

47%

TBC Bank  Annual Report 2014 
 
Performance Assessment and Remuneration
HR has developed an extensive policy to evaluate professional growth 
and skills of our employees. Branches and other front office staff have 
performance based motivation system (linked to financial and other 
operational KPIs) that was developed by external consultants. 

Certain Head Office staff are evaluated against a Management by 
Objectives (MBO) system where an employee and the respective 
manager agree to the goals and objectives that are closely aligned with 
the broad organisational strategic objectives. The process includes 
ongoing tracking and biannual feedback on employee achievements. 
Performance Assessment and final feedback is standardised across 
the Bank and is based on a uniform scoring system that managers are 
required to use. 

From 2014, TBC Bank HR reconsidered the policy of obligatory 
identification of top performers and under performers based on 
normal distribution, providing the middle management more 
independence in giving final score to their subordinates.

Employee Communication and Survey
Regular communication with employees is an integral part of the 
Bank’s corporate culture. We make sure our team is up to date with  
the latest information of the Bank’s activities via our executive 
presentations, TBC magazine, intranet content and different corporate 
events organised by the HR Department.

In 2014, TBC updated its communication strategy and started regular 
visits to branches in order to promote inclusive culture. Contact persons 
were established with the responsibility to concentrate on smooth 
communication between branches and the head office. The Bank also 
introduced an SMS Service – TBC Family – in order to send employees 
important updates directly via SMS. TBC also started a Talent Club to 
spotlight employees gifted in music, art, science or sports.

Employee Benefits Policy
TBC Bank provides various types of non-wage compensation to 
employees including bonuses, paid annual leave and sick leave, 
competitive pension and health benefits and non-monetary benefits. 
We at TBC highly value our staff and recognise that our success largely 
depends on the outstanding performance of our workforce and thus, 
TBC offers a market-leading employee benefits package.

Employee Training and Leadership Development
TBC Bank’s HR Strategy is to have the best employees on the market 
with high performance and company loyalty. Its HR management 
system is supported by a tailored IT system to manage personnel 
through career planning, training and performance evaluations. TBC 
Bank provides internal training programmes via TBC Academy and 
mandatory training programmes based on required skills for the 
department. TBC Academy is an in-house educational resource that 
provides the Bank’s employees an opportunity to acquire knowledge in 
various banking disciplines. The Academy features lecturers from the 
Bank’s top and middle management.

Fundamental changes were made in the employee training programme 
with the introduction of a distance learning system launched in 2013. This 
gives the opportunity to improve knowledge, skills and professionalism 
of employees in a shorter period of time and with less cost. 

TBC will continue setting new instruments to improve employee 
qualifications in order to acquire and maintain the best professionals 
on the market. 

MBA and Qualifications 
In addition to in-house training opportunities, TBC Bank provides 
support to the best employees for external training, financing 
internationally acknowledged qualifications such as CFA and ACCA  
as per the departments’ requirements. 

The HR department regularly conducts Employee Satisfaction and 
Engagement Surveys in order to assess the attitude of our staff 
members and take actions accordingly.

TBC also operates a Scholarship Fund, created in 2012, that has 
already financed ten middle managers from the Bank who have  
had their MBAs co-financed both locally as well as internationally. 

Schedule of employee benefits 

Health insurance

Pension funds

Social benefits

Marriage

Child birth

Death of a family member

Paid leave and day off

Non-tangible motivation for middle management

International and local MBA, training, seminars

Trigger

After 1 year 

After 2 years

After 6 months

After 6 months

After 6 months

After 11 months

0 months

After 2 years

Type of benefit

Monthly co-payment

Monthly co-payment

By case

By case

By case

By case

Annual Ind. fund

Competitive

27  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review  
Strategic Report
Operating and Financial Overview

Main Achievements in 2014

The Largest Retail Bank
In 2014, TBC Bank became the largest retail bank in the country.  
We also maintained our market leadership in retail deposits of over 
eight years. 

Customer Relationship Management
TBC Bank is one of the first banks in Georgia to develop advanced CRM 
capabilities. We are partnering with Oracle by implementing Siebel 
CRM solution, a market leader in the financial sector and the world’s 
most complete CRM product. During 2014, we continued to integrate 
our region-best CRM capabilities into our business operations.  
In February 2014, the CRM system launched its first operational 
component in the Retail and SME business lines and the call centre. 

Multichannel Results
TBC Bank has a globally recognised multichannel distribution 
platform that continued to successfully offload routine transactions 
from branches to e-channels, while minimising cost and unnecessary 
branch network expansion throughout 2013 and 2014. By the end of 
2014, the number of our active clients(a) for internet and mobile banking 
exceeded 155,000 and 62,000, respectively – the highest number of 
active internet banking users in the country. The share of remote 
channel transactions in total number of transactions reached 82%. 
Due to the effectiveness of our remote banking initiatives, we also 
maintained the most efficient and productive branch network in the 
country. As at YE 2014, the Bank’s gross loan-per-branch stood at GEL 
30 million – more than any other Georgian bank.

Merger with Constanta
At the beginning of 2015, TBC Bank completed the legal and operational  
process of integrating Bank Constanta within the set schedule. The 
former operations of Bank Constanta are now undertaken by TBC 
Bank and the identical range of products and services is available 
throughout the whole network of TBC and former Bank Constanta 
branches. This was the largest merger ever accomplished in the 
Georgian private sector.

In order to further enhance our leading positions in the micro finance 
segment, TBC Bank acquired the micro loans portfolio from ProCredit 
Bank of c. GEL 40 million, approximately 14% of TBC Bank’s current 
micro loans portfolio.

Retail
Segment Overview
In 2014, TBC Bank became the largest bank in the country in terms  
of retail deposits and retail loans, accounting for 34% and 30% of the 
market shares, respectively, as at YE. The retail business delivered 
CAGR of 26% and 22% in loans and deposits over the last three years.

The segment serves over one million customers through its 120 
branches and offers its clients a wide range of products, including:

•  Credit products—variety of consumer loan products (47% of retail 

loan book), mortgage loans (43%), and pawn loans (10%);

•  Accounts and deposit products; 
•  Debit cards—Visa and MasterCard; 
•  Operational products—cash operations, currency exchange,  

wire transfers, safe and deposit boxes; and
Insurance products. 

• 

The retail loan book composition as of YE2014 consists of consumer 
loans at 47%, mortgage loans at 43%, and gold pawn loans at 10%.

As of 31 December 2014, retail loans increased to GEL 1,667 million,  
up 38.0% YoY and 15.3% QoQ. As at 31 December 2014, retail deposits 
increased to GEL 1,977 million, up 22.8% YoY and 10.6% QoQ. In 2014, 
retail loan yields and deposit rates stood at 17.4% and 4.6% respectively 
and the segment’s cost of risk was 1.6% during the same period. Fee and 
commission income generation increased by 13.6% in 2014.

Awards 
TBC Bank was honoured to be recognised for its leadership in a number of 
key business lines, as well as for its overall performance as the best bank 
in Georgia by all major publications, including Global Finance, The Banker, 
Euromoney and EMEA Finance Magazine. TBC was named as the Best 
Private Bank in Georgia 2014 by The Banker and the Professional Wealth 
Management Magazine, an FT publication. This competition was extended 
to Georgia for the first time in 2014. TBC continued to achieve outstanding 
results for its internet banking, which named as the best in two categories 
in Central and Eastern Europe by the Global Finance Magazine. We were 
also recognised for our Corporate Social Responsibility in Central and 
Eastern Europe by EMEA Finance. A comprehensive list of our awards is 
available on the Investor Relations website.

BEST PRIVATE BANK
GEORGIA

(a)  We changed the definition of active IB users in 2013. Currently, clients who have 
accessed internet banking at least once over last three months are counted as 
active users, in line with the number used in our latest annual report.

 28 

TBC Bank  Annual Report 2014
Lexo Khubulava, 
TBC STATUS Client
Today, busy timetables often leave  
no time for money management. 
Connecting with a personal banker  
who takes care of long and short-term 
financial goals regardless of daily 
distraction makes all the difference. 

Lexo Khubulava, founder of the most popular Georgian 
career website, found that connection at TBC Bank STATUS 
– the same private banking service that assists more than 
4,600 clients in the country.

“I bank with TBC because of its high-tech solutions and 
consistently outstanding personal services. When I was 
considering a new card for my expenditures, my Personal 
Banker offered the STATUS card, a special product with  
the most flexible and well-tailored features on the market. 
What is best, I can monitor and control all my financial 
products, including my debit and credit cards, straight  
from internet and mobile banking,” explains Khubulava.

“I never worry about financial issues, as I know I am in good 
hands with TBC Bank” says Khubulava.

For its excellence in private banking, The Banker and 
Professional Wealth Management Magazine, part of the 
Financial Times family, chose TBC Bank as the Best Private 
Bank in Georgia in 2014.

29  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Strategic Report
Operating and Financial Overview
Continued

Corporate Segment
Segment Overview
Corporate business is a leading franchise for TBC Bank with 
established business relationships with many of the key corporate 
clients in Georgia. As at 31 December 2014, TBC Bank was the second 
largest bank in terms of legal entity loans and deposits in the Georgian 
banking sector, accounting for 25.8% and 23.0% respectively. The legal 
entities market share comprises all legal entity loans and deposits, 
including those in the Corporate, SME and Micro segments. The 
Corporate segment has delivered CAGR of 7.1% and 6.0% for corporate 
loans and deposits respectively during 2011-2014. 

The segment serves approximately 1,500 customers, offering strong 
expertise in syndicated deals, agribusiness and energy efficiency 
programmes, as well as wine, hydro power and healthcare. 

The Corporate segment offers a wide range of products, including: 

•  Credit products—working capital loans, credit lines, overdrafts, 

corporate cards, long-term balance sheet finance, project finance, 
trade finance including guarantees and LCs, factoring and other 
trade finance products;

•  Treasury products—currency exchange operations, currency risk 

management, and FX derivatives; 

•  Deposit & other products—term deposits, current/saving 

accounts, cash management, cash collections, internet banking, 
and payroll services; and 

•  External third-party products—leasing, insurance packages, and 

hedging services.

The broad product offering and client relationships provide an 
opportunity to deliver diverse loan/credit exposure to customer  
in, trade and services of 21%, energy 17%, consumer goods  
and automobile trading 10%, real estate 8%, oil and gas 8%, 
communication 8%, agriculture 7%, food industry 7% and other 
industries at 14%.

As of 31 December 2014, corporate loans increased to GEL 1,232 
million, up 6.4% YoY and 13.6% QoQ. As at 31 December 2014, 
corporate deposits increased to GEL 833 million, up 1.6% YoY and 
11.6% QoQ. In 2014, corporate loan yields and deposit rates stood at 
10.7% and 3% respectively and the segment’s cost of risk was 1.8% 
during the same period. Fee and commission generation increased  
by 13.9% in 2014.

Awards
Among notable distinctions this year were achievements of the Trade 
Finance team, where our transaction was named among Top 15 Global 
Trade Finance Transactions by the TFR Magazine and was selected as 
the Best Trade Finance Bank in Georgia by the Global Finance Magazine.

Additionally, TBC maintains its title as the Best FX Provider in Georgia, 
awarded by the Global Finance Magazine, for the third consecutive 
year, having won the award in 2013, 2014, and 2015. A comprehensive 
list of our awards is available on the Investor Relations website.

TFPAWARD

TRADE FINANCE PROGRAM
ASIAN DEVELOPMENT BANK

 30 

TBC Bank  Annual Report 2014
Gudauri 
Snowmaking Project
Georgian ski resorts are key winter 
attractions for ski-lovers around the 
world. With support from TBC Bank,  
the 2014/15 season at the Gudauri Ski 
Resort opened on 20 December with 
artificial snow cover. 

Our Letter of Credit (LC) for the artificial snowmaking 
equipment allowed the Mountain Resorts Development 
Company (MRDC), a state-owned entity managing  
and developing two famous Georgian ski resorts,  
to guarantee a successful ski season every year  
regardless of natural snowfall. 

TBC Bank provided an LC with post-financing and 
negotiated a very flexible prepayment option for the MRDC. 
Our experienced trade finance team helped the MRDC 
structure not only the transaction, but also a productive 
partnership with the provider company, Demaclenko. In 
addition to the trade finance services, TBC cooperated with 
the Company to create additional seasonal services for ski 
lovers – such as instalment payments for ski passes.

Commenting on the partnership, the Head of MRDC, 
Alexandre Onoprishvili said: “With TBC Bank’s support, we 
received terms and conditions that were perfectly suited for 
our goals at any given moment of the transaction. The trade 
finance team’s expertise and flexibility was most important 
to us. Additionally, you always receive traditionally excellent 
service when working with TBC Bank.”

Due to its significance to the Georgian economy, this 
transaction was named among Top 15 Global Trade 
Financial Deals in 2014 by the Trade and Forfaiting Review.

31  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Strategic Report
Operating and Financial Overview
Continued

SME 
Segment Overview
TBC is one of the strongest banks on the market in the SME segment and 
offers outstanding multichannel capabilities and an efficient relationship 
model with high levels of customer experience. Over the period 
2011-2013 the SME business line delivered a strong growth for the bank. 
The total loan book was growing at CAGR of 20%, while SME at CAGR of 
over 31%. TBC’s clients fall under the SME division if they are entities with 
loans of up to USD 1.5 million with turnover below GEL 8 million. As at 
December 2014, gross loans to SMEs totalled GEL 534 million, giving the 
Bank the largest loan book on the Georgian SME market.

in partnership with IBM and IFC, we offer our SME clients a 
development tool that is unmatched by its responsiveness to the 
challenges faced by the modern Georgian SMEs. The Programme 
also allows TBC Bank to better understand its client needs and 
educate them about the services and products offered by TBC Bank. 

The Programme consists of seven components, the majority of 
which launched in 2013, including free training sessions, upgraded 
Internet, Mobile and SMS Banking for legal entities, the 
educational web platform – www.tbcbusiness.ge, and exclusive 
SME conferences. 

The segment offers a wide range of products, including:

•  Credit products (loans, credit lines, overdrafts, letters of credit, 

guarantees) 

In 2014, we fully launched all components of the Business Support 
Programme and a comprehensive list of all service offered is 
provided below.

•  Deposit products and payment solutions (current account, savings 

•  Free training sessions financed by ADB with 2800 clients 

trained in two cities

•  Upgraded Internet Bank for legal entities
•  Completely new Mobile Bank for legal entities
•  First educational web portal in the region, SME Toolkit Georgia, 
or www.tbcbusiness.ge (financed by IFC and in partnership 
with IBM). Here, businesses can find readily available 
Georgian-language resources that include tools for financial 
accounting, direct selling, and human resource management. 
The portal also offers pre-set materials, such as agreement 
forms, template accounting forms and a Q&A blog

•  SMS Banking services for legal entities
•  Conferences and events offered by business sector 
•  Free business consultation services for SMEs, launched in 
partnership with PUM (the Netherlands Senior Experts 
service). Through this exclusive partnership, TBC offers a 
special, tailored service to our client SMEs that encompasses  
a thorough analysis of their operational, business and 
development needs in order to select the most suitable PUM 
experts from their extensive, international database. The 
service is indispensable for our SME clients, since their main 
difficulty is in understanding and addressing the weaknesses 
and shortfalls they currently have in their business and 
operational processes. 

account, term deposit, wire transfer, business cards, payroll 
services, merchant solutions/POS terminals) and 

•  Operational products (internet banking, SMS services, money 

market, derivatives, cash collection, escrow account, direct debit).

As of 31 December 2014, TBC Bank served approximately 56k 
customers through the SME business line.

The SME loan book composition is diverse and as of YE 2014 consists  
of trade and services at 39%, food industry at 11%, real estate at 11%, 
consumer goods and automobile trading at 9%, construction at 8%, 
agriculture at 4% and other industries at 18%.

As of 31 December 2014, SME loans increased to GEL 534 million,  
up 36.0% YoY and 15.9% QoQ. As at 31 December 2014, SME deposits 
increased to GEL 508 million, up 12.4% YoY and 9.7% QoQ. In 2014, SME 
loan yields and deposit rates stood at 12.3% and 1.6% respectively and 
the segment’s cost of risk was 0.4% during the same period. Fee and 
commission income generation increased by 26.1% during 2014 
compared to 2013.

Business Support Programme
As a leading bank in the SME segment, TBC Bank has the 
opportunity to directly work with the founders and key employees 
of small and medium Georgian businesses. We have identified and 
considered the challenges our clients face in this fast-advancing 
segment and have designed a long-term, value-added service that 
is a novelty for the banking sector in the Caucasian region. 

The Business Support Programme provides us with a platform for 
productive dialogue with our SME clients. Through free training 
sessions, offered with the support of the Asian Development Bank 
(ADB), free consultations with our partner organisations (EY, BDO 
and others), and the business resource-rich database developed 

 32 

TBC Bank  Annual Report 2014
Le Gateau 
Bakery

Le Gateau is a popular family-owned 
bakery in Tbilisi with annual sales of GEL 
1.8 million. TBC Bank is proud to have 
supported Le Gateau from the startup 
idea to its current 2 locations in the 
central part of the capital.

Cooperation between TBC Bank and Le Gateau started in 
2011, when the patisserie had only 20 employees. TBC Bank 
worked closely with Le Gateau owners, providing advisory 
and strategic services, as well as working capital and 
investment loan financing and depositary services. Today, 
Le Gateau employs over 80 people. The bakery delivered 
64% increase in sales during 2014 and expects a further 
50% jump by the end of the year with the help of its second 
branch, which opened in early 2015.

The latest investment loan to Le Gateau served to establish 
a completely streamlined and effective production line in 
compliance with international standards of quality.

“We are striving to achieve the highest quality, while 
maintaining acceptable prices. We are also optimistic about 
our future success, where TBC Bank’s resources and 
expertise are vital to our long-term development plans“ – 
comments Ms Manana Andjaparidze, owner and founder of 
Le Gateau.

33  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Strategic Report
Operating and Financial Overview
Continued

Micro Finance
Segment Overview
Micro-finance is also one of the key areas for TBC as the segment 
offers high margins and large growth potential. TBC Bank Constanta  
is one of the market leaders in the microfinance and delivered the 
highest loan book growth of CAGR 48% over 2011-2014. Micro deposits 
grew by 64% over the same period. 

Subsidiaries
TBC Leasing
TBC Bank offers leasing services in Georgia through its majority-
owned subsidiary, TBC Leasing. These include finance leasing, 
leaseback, residual lease, and service leases. Leasing arrangements 
are primarily entered into with customers in the construction, medical, 
agriculture, transportation and service sectors.

The full merger with Constanta provides a new opportunity not only for 
customers to benefit from TBC’s services but also for TBC to further 
expand its business in the market's fast-growing microfinance 
segment of the market. TBC Bank Constanta serves over 36 thousand 
clients in Georgia through 60 branches across the country. 

TBC Bank Constanta offers diversified loan products to its  
clients, including: 

•  Credit products – mini loans, business loans, agricultural loans, 

seasonal loans and others specifically tailored for a wide range of 
customers with different needs

•  Deposits products
•  All other products previously available only to TBC Bank clients 

The micro loan book composition is diverse and as of YE 2014 consists 
of agriculture at 57%, trade and services at 38%, transportation at 2%, 
and other industries at 3%.

As of 31 December 2014, Micro loans increased to GEL 274 million,  
up 36% YoY and 14.5% QoQ. As at 31 December 2014, Micro deposits 
increased to GEL 5 million, up 9.9% YoY and down 5% QoQ. In 2014, 
Micro loan yields and deposit rates stood at 24.8% and 4.2% 
respectively and the segment’s cost of risk was 2.6% during the same 
period. In 2014, fee and commission income generation increased by 
43.1% YoY.

TBC Leasing is the market leader with 69% of market share of the 
Georgian leasing financial services market. TBC Leasing's diversified 
customer base provides significant cross-selling opportunities and 
growth potential. 

International Operations 
Although the vast majority of TBC’s operations (representing 98% of 
our assets) are conducted in Georgia, we also operate in Azerbaijan 
and Israel through our subsidiaries, TBC Kredit and TBC Invest 
respectively. Acquired in 2007, TBC Kredit is a non-banking credit 
organisation focused on SME and retail customers, offering SME and 
retail loans, consumer loans and mortgages. TBC currently holds a 
75% equity interest in TBC Kredit. With headquarters in Baku, TBC 
Kredit operates four additional branches throughout Azerbaijan.

TBC Invest is a wholly-owned subsidiary established by TBC Bank  
in 2011 to act as an intermediary, providing Israeli clients with 
information and access to the Georgian banking system. It offers 
information to individuals and companies in Israel (Israeli businesses 
connected with Georgia and family offices) about TBC Bank's products 
and services, fees and interest rates. As at 31 December 2013, more 
than 560 customers have opened accounts through TBC Invest.

Other subsidiaries
TBC Group comprises five more companies operating in related 
industries in order to support TBC's main activities. These include:

JSC United Financial Corporation and TBC Pay LLC process card 
payments and supply payment collection services to providers of 
self-service machines and POS, WAP and Windows terminals. 

JSC Real Estate Management Fund, which manages property we have 
repossessed for future sale. 

Banking Systems Service Company (BSSC) LLC provides technical 
services and software support for electronic banking systems  
(such as POS and cash machines).

A variety of products and brokerage services are provided to our 
Georgian customers through our wholly-owned subsidiary  
TBC Broker. 

 34 

TBC Bank  Annual Report 2014
Micro Farm in 
Eastern Georgia

Alexander Naverian, one of our micro 
clients, grew his small household 
business in Eastern Georgia to  
a micro farm that now produces its own 
agricultural and dairy products. His 
latest GEL 95,000 loan from TBC Bank 
Constanta, disbursed within the 
agricultural development programme, 
helped the client to equip his business 
with appropriate technology to expand 
and diversify his production.

Alexander Naverian began working with TBC Bank 
Constanta in 2014, when his primary activity was minor 
household farming with an annual income of GEL 85,000. 
With our financial backing, Naverian built a small farm that 
houses 85 units of grazing livestock and is equipped with 
necessary machinery to ease livestock maintenance. Today, 
the micro farm has doubled its income to c. GEL 160,000. 
The farmer is now able to produce cheese and other dairy 
products that he then sells to restaurant and supermarket 
chains. Due to high demand, Naverian has extended his 
business to procuring milk from nearby villages, creating 
income opportunities for the wider community as well.

TBC Bank Constanta has a significant presence in the rural 
agricultural sector, where over 27,000 small farmers and 
entrepreneurs share Naverian’s success story. With CAGR 
81% growth in micro-finance lending to the agricultural 
sector over 2011-2014, we are proud to support agricultural 
development in Georgia.

35  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Strategic Report
Distribution Channels

Our distribution channels include 120 branches (including 60 Bank 
Constanta branches), 352 ATMs (including 57 Bank Constanta ATMs) 
and 4,802 POS terminals (3,200 of which have contactless payment 
capabilities), 2,262 cash-in terminals (TBC Pay), internet banking, call 
centre, and mobile banking. TBC Bank has continued to differentiate 
itself through customer-friendly and high quality branch design, 
providing superior customer experience to the Bank’s customers. 

Innovative multichannel capabilities are considered as one of the main 
competitive advantages of the Bank, which is proven by our multiple 
awards throughout past years. In 2014, TBC Bank received an award 
for the Best Consumer & Corporate Internet Bank in Georgia in 
Central & Eastern Europe from Global Finance magazine. 

TBC Branch Network Map is available in the TBC at a Glance section 
on page 08.

Branch Efficiency
We have been constantly working on optimising our branch network 
and increasing efficiency in branches through high quality service and 
customer centric branch design. We maintain one of the best branch 
productivity indicators among peers in the market by standardising 
our services, monitoring customer relations and evaluating their 
quality, and making constant improvements to satisfy and retain our 
large client base.

TBC Bank started to actively develop its branch network from 2007, 
with the help of a consultancy Senteo. The layout of branches was 
designed to maximise sales and operational effectiveness. In 2012, 
with the help of a strategic consultant, a Lean Management 
mechanism was introduced to take full advantage of existing layout 
and increase costumer experience and operational and sales 
effectiveness. Hence, our Customer Experience Index was improved 
by 5.6% and sales and operational effectiveness by 20%-22% by 2014.

After the merger with Bank Constanta, TBC Bank started offering the 
full range of TBC and Constanta products in both types of branches. 
After full rebranding, newly merged branches will be operating under 
the name – “TBC Bank Constanta”. 

In order to take it to the next level, the Bank hired Peppers & Rogers 
Group, a consultancy that will develop a new retail branch design 
strategy, transforming it into a modular Branch of the Future blueprint 
that can be applied to TBC Bank’s future branch network. TBC Bank is 
developing three pilot sites to be launched in 2015. 

 36 

TBC Bank  Annual Report 2014E- Banking
TBC Bank has been leading the market in Internet and Mobile banking 
for several years. Our multichannel platform allows our customers to 
complete a majority of banking transactions from remote channels in 
the fastest and the most convenient way possible. 

TBC Bank launched the first Internet bank in November 2001. Starting 
from 2012 TBC Bank launched the new Multichannel project, updating 
its internet bank and offering the first ever iPhone and Android mobile 
banking applications in the country. In 2013, the bank also introduced 
the first Internet banking application for the iPad. As a result, the  
Bank managed to offload the majority of its transactions to remote 
channels and as of 31 December 2014, 82% of the Bank’s total 
transactions were made through remote channels. Overall, TBC Bank 
has been very active in developing its multichannel capabilities that 
brought Georgian customers the new award-winning internet banking 
and advanced mobile and iPad banking with 5 star Apple store rating. 

TBC Bank’s internet and mobile banking provide a wide range of 
advanced features that are in line with global trends, leading the 
Georgian market in banking innovation. All banking services are 
integrated into the multichannel platform, giving customers the  
360 degree view of their accounts, with the functionality to manage 
their money easily anytime, from anywhere and with any device  
with a single log-in. 

2014

2013

Growth

Number of active Internet or 

Mobile Banking users

161,548

130,923

23%

Number of active Mobile 

Banking users(a)

62,435

26,979

131%

(a)  The number includes active Mobile Banking users, who may also visit 

Internet Banking.

TBC Bank’s multichannel platform is differentiated by several  
key capabilities:

•  Full Synchronisation and Core Banking Integration
•  Flexible Platform Architecture for future updates
•  Market-leading Personal Finance Management (PFM) Tool
•  Online Product Sales 

In 2014, we have been working on refining our digital channels by 
further improving our sales functionality, updating design, and offering 
even more user-friendly log-in and authorisation systems. The goal  
of the multichannel effort is to always stay ahead of the competition  
in digital channels, increase the number of products sold remotely, 
further improve the share of remote transactions and branch 
offloading, and contribute to improving customer satisfaction. Remote 
channels have also become a source for client acquisition. In 2014,  
the number of active Internet Bank users only reached 155,000 and  
the number of active Mobile Banking users reached 62,000, which is 
the largest digital banking customer base in Georgia.

Other Channels
Apart from branches and digital channels, TBC bank operates one of 
the largest networks of ATMs, POS terminals, call centre and cash-in 
terminals (TBC Pay). TBC Pay Mini Branches (cash-in terminals) are 
located in TBC branches, shopping centres, streets, retail chains and 
other crowded areas offering customers fast and convenient day to day 
banking. Clients can repay loans, cover utility bills and parking fines, 
top-up mobile and deposit to their accounts. TBC Pay terminals help 
further increase retail penetration, as TBC is able to serve clients at 
their preferred locations while offloading day-today transactions from 
traditional branches. 

The Call Centre serves approximately 100-150 thousand calls per 
month with c. 90% of customer satisfaction index. The Bank has  
been actively increasing call centre sales productivity and gradually 
offloading non-sale calls to digital channels. More than 100 of TBC 
Bank’s staff are employed at the call centre.

37  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Strategic Report
Principal Risks and Uncertainties

Risk

Why we think this is important

Risks Relating to TBC’s Business
TBC may not be 
successful in 
implementing its  
strategic plans

The strategy of TBC’s management (Management) includes growth in each of TBC’s retail, corporate, small and 
medium enterprise (SME) and micro segments, a specific focus on improving profitability  
by increasing income and reducing costs and a continued drive to build upon TBC’s current business strengths. See 
“Strategic Report – Strategy”. The further development of TBC’s business, particularly the implementation of these 
strategies, may be subject to a number of risks and challenges, including that:

•  TBC may not be able to attract new retail, SME or micro customers, whether from its competitors or otherwise,  
in order to achieve the growth necessary to grow its market share in the retail, SME and micro finance markets  
in Georgia, or those segments may experience less growth or profit potential than TBC anticipates;

•  TBC may fail in its attempts to identify and offer attractive new products and services to corporate clients, or may 
otherwise be unable to retain or expand its corporate client base in order to maintain its current position as a 
market leader in banking services to large corporate businesses;

•  TBC may be unable to optimise its income growth by increasing the proportion of its fee and commission income 
relative to its total income, or the new initiatives it undertakes to increase fee and commission income may not be 
as successful or as profitable as TBC expects;

•  TBC may be unable to further develop or enhance the capability of its multichannel distribution platform in order 
to grow its client base and more efficiently serve customers, or may be unable to do so in a profitable manner;

•  TBC may not be able to maintain the superior customer experience that Management believes is one of the 

differentiators underlying its position as one of the most well known and trusted brands in Georgia, which could 
weaken TBC’s ability to generate and retain the customer loyalty and adversely affect its ability to grow its share in 
the Georgian banking market and improve profitability; and
the cost efficiency initiatives currently planned or being implemented by TBC, such as the core banking system 
transformation project and the integration of the administrative and other functions of TBC Bank and Bank 
Constanta, may not succeed, or may not achieve the level of savings or cost optimisation anticipated by TBC.

• 

These strategic plans may have less growth or profit potential than TBC anticipates, and there can be no assurance 
that any of these initiatives will improve profitability to the extent that TBC desires or at all. Furthermore, although 
TBC believes that these strategies will enable it to achieve a greater return on average equity (ROAE) in future periods, 
there can be no assurance that this will occur, or that its ROAE will not decline.

Any of the foregoing may have a negative impact on TBC’s ability to meet its future growth plans, as well as on its 
business, results of operations and/or prospects.

TBC derives the majority of its total income from net interest income. Consequently, TBC’s results of operations are 
affected by fluctuations in its net interest margin, which is its net interest income (before provision for loan 
impairment) divided by its average interest earning assets. In particular, the results of TBC’s banking operations 
depend on the management of key factors that affect TBC’s net interest margin, such as underlying interest rates, 
competition for loans and deposits, customer demand and costs of funding. These key factors are influenced by 
factors beyond TBC’s control, such as (among others) global and local economic conditions, the resources of TBC’s 
competitors and business and consumer confidence. Moreover, interest rates and TBC’s cost of funding are highly 
sensitive to many factors beyond TBC’s control, including monetary policies and domestic and international economic 
and political conditions and the reserve policies of the National Bank of Georgia (the “NBG”). Any decrease in interest 
rates on TBC’s loans to its customers, alone or in combination with increases in rates payable on deposits or other 
interest bearing liabilities, could have a material adverse effect on TBC’s future net interest income, net interest 
margin and, accordingly, its future profitability.

TBC’s net interest margin was 8.5%, 8.4%, and 7.7% in the years ended 31 December 2014, 2013 and 2012, 
respectively. TBC’s net interest margin increased slightly in 2013 and 2014, however net interest margins in Georgia 
have generally declined in recent years, and this downward trend may continue. There can be no assurance that TBC 
will be able to protect itself from the negative effects of future declines in its net interest margin. Any reduction in 
TBC’s net interest margin caused by changes in the key factors outlined above, or otherwise, could have a material 
adverse effect on TBC’s net interest income, which could, in turn, have a material adverse effect on TBC’s business, 
financial condition and results of operations.

Any decline in TBC’s net 
interest income or net 
interest margin could  
lead to a reduction  
in profitability

 38 

TBC Bank  Annual Report 2014Risk

Why we think this is important

TBC faces significant 
competition, which may 
increase in the future and 
have an adverse impact 
on its business

TBC may not be able to 
maintain the quality of  
its loan portfolio

The Georgian banking sector is very competitive, and TBC is subject to competition from both domestic and foreign 
banks. According to the NBG, as at 31 December 2014 there were 21(a) commercial banks operating in Georgia. TBC 
competes with a number of these banks, including Bank of Georgia, Liberty Bank, ProCredit Bank, Bank Republic and 
VTB Georgia. 

Increased competition may have a negative impact on TBC’s market share in deposits and loans to customers, as well 
as its ability to grow its deposit and loan portfolios in the future. Although TBC believes that it is well positioned to 
compete in the Georgian banking sector, TBC’s market position may suffer if competitors deploy greater financial 
resources, have access to lower cost funding or are able to offer a broader suite of products than TBC. TBC may be 
unable to introduce new products or services ahead of its competitors or before competitors stabilise their share of 
new markets, or may not be as successful as its competitors in syndicating loans for demanding corporate customers.

Increased competition may also have a negative impact on TBC’s ability to sustain its net interest margin and fee and 
commission levels. Increasing competition in the banking industry has already led to and may, in the future, continue 
to lead to increased pricing pressures on TBC’s products and services, which could have a material adverse effect on 
TBC’s net interest income, which could, in turn, have a material adverse effect on TBC’s business, financial condition 
and results of operations. 

Furthermore, there can be no assurance that TBC’s current regulatory environment with respect to competition and 
anti monopoly matters will not be subject to significant change in the future. According to the Competition Law in case 
of an alleged breach of the law by a commercial bank, the Competition Agency would be required to refer the matter to 
the NBG, which would have the exclusive authority to act on the matter in such cases. Although there are currently no 
anti monopoly regulations in Georgia that establish market share limits for banks, there can be no assurance that 
such anti monopoly limitations will not be introduced in Georgia in the future. Given the current high market share 
maintained by TBC, the introduction of any anti monopoly restrictions may have an effect on the growth rates of TBC, 
restrict TBC’s ability to make future acquisitions or lead to TBC being required to sell some of its assets or to exit or 
reduce its presence in some or all of its market segments.

(a) Since the January 2015 merger of Bank Constanta, there are 20 commercial banks in the country.

The quality of TBC’s loan portfolio is affected by changes in the creditworthiness of its customers, their ability to repay 
their loans on time, TBC’s ability to enforce its security interests on customers’ collateral should such customers fail 
to repay their loans and whether the value of such collateral is sufficient to cover the full amounts of those loans. In 
addition, the quality of TBC’s loan portfolio may deteriorate due to other reasons, including factors beyond TBC’s 
control (such as any negative developments in Georgia’s economy resulting in the financial distress or bankruptcy of 
TBC’s customers or the unavailability or limited availability of credit information concerning certain customers) and 
factors dependent on TBC’s management and strategy, such as a failure of TBC’s risk management procedures or an 
expansion of TBC’s loan portfolio.

Although Management believes that TBC’s growth plan is sustainable and aligned with overall expectations for growth in 
the Georgian banking sector generally, there can be no assurance that the quality of TBC’s loan portfolio will not be 
adversely affected by the increase in TBC’s loan portfolio and in its customer base. In particular, although Management 
considers the micro segment to be lucrative, TBC may be exposed to increased risks from growth in its micro loan 
portfolio due to micro customers being typically of lower financial strength than more affluent customers. In addition, 
the quality of TBC’s loan portfolio may deteriorate due to internal factors such as failure of risk management procedures.

For more information regarding the credit quality, see note 34 of Consolidated Financial Statements – Financial and 
Other Risk Management.

Although TBC believes that it has created adequate provisions for loan impairment in respect of its loan portfolio, 
further increases in the level of Non performing Loans could require TBC to take additional provisions, which would 
impair TBC’s capital and, if significant, could have a material adverse effect on TBC’s business, financial condition, 
results of operations and/or prospects.

39  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Strategic Report
Principal Risks and Uncertainties
Continued

Risk

Why we think this is important

TBC may not be able to 
maintain the quality  
of its loan portfolio 
(continued)

Furthermore, TBC’s loan portfolio concentration in Georgia may subject it to risks of default by its largest borrowers and 
exposure to particular sectors of the Georgian economy. TBC’s loan portfolio is exposed to certain economic sectors. A 
downturn in the business, financial condition, results of operations and/or prospects of TBC’s largest borrowers or in the 
sectors to which TBC is particularly exposed may adversely affect the relevant customers’ ability to repay their loans, which 
could, in turn, have a material adverse effect on TBC’s business, financial condition, results of operations and/or prospects.

Collateral values may 
decline, which could 
adversely affect TBC’s 
asset quality

As at 31 December 2014, TBC held collateral against its loan portfolio amounting to GEL 3,080.1 million, 
corresponding to 83.1% of TBC’s total gross loans. The main forms of collateral taken by TBC in its lending to business 
entities are charges over real estate, equipment and inventory. The main form of collateral taken by TBC in its lending 
to individuals is a mortgage over residential property. For additional information on collateral policies, see note 9 of 
Consolidated Financial Statements – Loans and Advances to Customers.

As at 31 December 2014, 60.4% of TBC’s total gross loans were secured by real estate collateral. With respect to 
mortgage loans, TBC generally imposes a loan to value (based on a market value of the real estate used as collateral) 
ratio of no higher than 70% at the time the loan is advanced, although the ratio may be higher for clients with a very 
good risk profile. Downturns in the residential and commercial real estate markets or a general deterioration of 
economic conditions, such as that which occurred during 2008 and 2009, may result in illiquidity and a decline in the 
value of the collateral securing TBC’s loans, including a decline to levels below the outstanding principal balance of 
those loans.

In addition, declining or unstable prices of collateral in Georgia may make it difficult for TBC to accurately value 
collateral held by it. The value of any collateral ultimately realised by TBC will depend on the value of that collateral 
TBC is able to realise upon foreclosure, which may be different from the current or estimated value. If the value of the 
collateral held by TBC declines significantly in the future, TBC could be required to record additional provisions and 
could experience lower than expected recovery levels on collateralised loans that are more than 90 days past due. 
Further, changes to laws or regulations may impair the value of such collateral. See “—TBC’s businesses are subject to 
substantial regulation and oversight and future changes in regulation, fiscal or other policies are difficult to predict”. If any of 
these risks materialise, they could have a material adverse effect on TBC’s business, financial condition, results of 
operations and/or prospects.

As at 31 December 2014, 56.1% of TBC’s total assets and 63.2% of TBC’s total gross loans were denominated in foreign 
currencies, primarily US Dollars. The majority of retail customers who have mortgage loans denominated in foreign 
currencies earn their income in Lari. While the income of a number of Georgian citizens is paid in US Dollars from 
remittances from abroad and some customers hedge their exposure to some extent through the maintenance of 
savings in US Dollars, customers may not be protected against the significant fluctuations of the exchange rates of the 
Lari against the currency of the loan. Although TBC takes steps to mitigate the risk of depreciation of the Lari against 
the US Dollar by, inter alia, strict management of open currency positions and by holding higher capital for foreign 
currency loans than for Lari denominated loans, significant depreciation of the Lari against the US Dollar or other 
foreign currency in which TBC’s loans to customers are denominated may result in difficulties related to the 
repayment of such loans, which, in turn, may lead to a decrease in the quality of TBC’s loan portfolio and an increase in 
impairment provisions for loans extended to TBC’s customers, which could materially adversely affect TBC’s 
business, financial condition, results of operations and/or prospects.

While Management believes TBC currently has sufficient liquidity to meet its obligations, liquidity risk is inherent in 
banking operations and can be heightened by a number of factors, including an overreliance on, or an inability to 
access, a particular source of funding, changes in credit ratings or market wide phenomena, such as, for example, 
financial market instability like that experienced in the recent global financial crisis. Credit markets worldwide have 
experienced during recent years, and may continue to experience, a reduction in liquidity and term funding as a result 
of global economic and financial factors. The availability of credit to companies in emerging markets in particular  
is significantly influenced by the level of investor confidence and, as such, any factors that affect investor confidence 
(for example, a downgrade in credit ratings, central bank or state interventions or debt restructurings in a relevant  
industry) could affect the price or availability of funding for companies operating in any of these markets. For example, 
as the central banks in key economies such as the United States and United Kingdom begin to reduce the scale of their 
financial crisis bond and other asset purchases, liquidity is expected to tighten, particularly in emerging markets.  
Although TBC has not defaulted on its indebtedness in the past and believes that it will be able to make required

TBC is exposed to risk 
resulting from the 
granting of foreign 
currency denominated 
loans

Liquidity risk is inherent  
in TBC’s operations

 40 

TBC Bank  Annual Report 2014Risk

Why we think this is important

Liquidity risk is inherent  
in TBC’s operations
(continued)

payments in respect of its indebtedness in the future, if it is unable to generate sufficient cash flow or otherwise obtain 
funds necessary to make such payments, it may be forced to default, following which TBC’s creditors would be 
entitled to accelerate the maturity of such indebtedness. This could cause cross defaults under, and potential 
acceleration of, certain of TBC’s other indebtedness which could, in turn, have a material adverse effect on TBC’s 
business, financial condition, results of operations and/or prospects. For an analysis of the maturity profile of TBC’s 
financing arrangements, see the Risk Management chapter.

TBC is subject to 
operational risk inherent 
to its business activities

TBC believes that it has adequate liquidity to withstand significant withdrawals of customer deposits based on 
scenarios calculated from historic data including the levels of withdrawals seen during the 2008 Conflict (as defined 
below). However, the unexpected and rapid withdrawal of a substantial amount of deposits could have a material 
adverse effect on TBC’s business, financial condition, results of operations and/or prospects. Circumstances in which 
clients are more likely to withdraw deposits rapidly in large volumes include, amongst others, circumstances beyond 
TBC’s control. Furthermore, the lack of a mandatory deposit insurance scheme in Georgia may exacerbate bank runs 
during times of financial instability.

TBC is exposed to operational risk. Operational risk is the risk of loss resulting from inadequacy or failure of internal 
processes or systems or from external events. This includes the risk of loss due to employees’ lack of knowledge or 
wilful violation of laws, rules and regulations or other misconduct. Misconduct by employees, the improper use or 
disclosure of confidential information, violation of laws and regulations concerning financial abuse and money 
laundering, or embezzlement and fraud, any of which could result in regulatory sanctions or fines as well as serious 
reputational or financial harm. Misconduct by employees, including violation of TBC’s own internal risk management 
policies, could also include binding TBC to transactions that exceed authorised limits or present unacceptable risks, 
or hiding unauthorised or unsuccessful activities, which, in either case, may result in unknown and unmanaged risks 
and losses. In addition, in the ordinary course of its business TBC processes a number of transactions manually, 
which may further increase the risk that human error or employee tampering or manipulation will result in losses 
that may be difficult to detect.

Although TBC has back up systems in place, including central databases, core files and registry settings and central 
data storages, any failure or interruption in, or breach of security of, TBC’s information technology systems could 
result in failures or interruptions in TBC’s risk management, deposit servicing or loan origination systems or errors in 
its accounting books and records. If temporary shutdown or failure of TBC’s information systems occur TBC might be 
unable to serve some customers’ needs on a timely basis and might lose their business. No assurance can be given 
that such failures or interruptions will not occur or that TBC will adequately address them if they do occur. 
Accordingly, the occurrence of any failures or interruptions and any failure to properly implement any systems could 
have a material adverse effect on TBC’s business, financial condition, results of operations and/or prospects.

TBC’s risk management 
strategies and techniques 
may leave it exposed  
to unidentified or 
unanticipated risks

Although TBC invests substantial time and effort in the development, implementation and monitoring of its risk 
management strategies and techniques (see “Asset, Liability and Risk Management”), it may nevertheless fail to 
adequately manage risks under certain circumstances, particularly when it is confronted with risks that it has not 
identified or anticipated. If circumstances arise that TBC has not identified or included those in its statistical models, 
its losses could be greater than expected. If its measures to assess and mitigate risk prove insufficient, or if its models 
yield inaccurate results or incorrect valuations, TBC may experience material unexpected losses.

For example, losses relating to credit risk may arise if the risk management policies, procedures and assessment 
methods implemented by TBC to mitigate credit risk and to protect against credit losses prove less effective than 
expected. TBC employs qualitative tools and metrics for managing risk that are based on observed historical market 
behaviour. These tools and metrics may fail to predict future risk exposures, especially in periods of increased 
volatility or falling valuations or in periods in which there is a rapid expansion of TBC’s loan portfolio.

Even though TBC requires regular financial disclosure by its corporate customers, some of them may not have 
extensive or externally verified credit histories, and their accounts may not be audited by a reputable external auditor. 
Furthermore, lending to SME, micro and retail customers carries with it greater credit risk exposure. These 
customers typically have less financial strength than large companies, and there is often less credit history available 
for such clients.

41  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Strategic Report
Principal Risks and Uncertainties
continued

Risk

Why we think this is important

TBC’s risk management 
strategies and techniques 
may leave it exposed  
to unidentified or 
unanticipated risks
(continued)

Therefore, notwithstanding TBC’s credit risk evaluation procedures, TBC may be unable to correctly evaluate the 
current financial condition of each prospective borrower and to determine accurately the ability of such customer to 
repay its loans when due. In addition, any failure to control fraud in TBC’s retail lending portfolio could erode margins 
and could negatively affect TBC’s financial condition.

Accordingly, the risk management systems employed by TBC may prove insufficient in measuring and managing  
risks and this may have a material adverse effect on TBC’s business, financial condition, results of operations  
and/or prospects.

TBC is subject to financial 
covenants in its debt 
agreements that are 
broader than applicable 
regulatory requirements, 
the breach of which may 
cause TBC to be in default 
under those agreements

Most loans entered into between TBC and EBRD, FMO and IFC (together, IFI Investors) are subject to the financial 
covenants set forth in the Common Terms Agreement and TBC is also party to other loan agreements that also 
contain financial covenants. The financial covenants in the Common Terms Agreement require TBC, in certain 
instances, to meet different thresholds than are required under applicable Georgian banking regulations or to comply 
with additional financial metrics, such as loan to deposit ratios, net stable funding ratios or and other ratios governing 
overdue and non performing loans, which may either not be regulated by the NBG or not measured in the same 
manner. Whilst TBC believes that it adequately manages its compliance with all applicable financial covenants and is 
not at particular risk of breaching any of these, a failure by TBC to comply with these covenants in the future may 
constitute a default under the relevant agreements and could cause cross defaults under, and potential acceleration 
of, certain of TBC’s other indebtedness which could, in turn, materially adversely affect TBC’s business, financial 
condition, results of operations and/or prospects.

Capital adequacy  
and regulatory ratios  
may constrain  
TBC’s profitability  
and/or growth

TBC is required by the NBG, and the terms of various of its funding and other arrangements, to comply with certain 
capital adequacy ratios and other ratios. The capital adequacy regime in Georgia and globally has been subject to 
significant change in recent years TBC’s ability to maintain its ratios could be affected by a number of factors, including:

•  an increase of TBC’s risk weighted assets;
•  TBC’s ability to raise capital;
• 

losses resulting from a deterioration in TBC’s asset quality, a reduction in income levels, an increase in expenses 
or a combination of all of the above;

•  a decline in the values of TBC’s securities portfolio;
•  changes in accounting rules or in the guidelines regarding the calculation of the capital adequacy ratios; and
• 

increases in minimum capital adequacy ratios imposed by the NBG.

Although Management believes that TBC currently has adequate capital, TBC may need to raise additional capital in 
the future. TBC’s ability to raise capital may be limited by numerous factors, including general economic and financial 
conditions, the availability of funding in the capital markets generally or from TBC’s shareholders, investor 
confidence, sentiment towards the Georgian economy and the credit rating and financial condition, performance and/
or prospects of TBC. There can be no assurance that it will be able to obtain such capital on favourable terms, in a 
timely manner or at all. Any failure to raise additional capital in the future (whether on favourable terms or at all) may 
restrict TBC’s growth plans including its ability to grow its loan portfolio.

In October 2013, the NBG introduced its new NBG version of the Basel II/III capital adequacy regulations. Georgian 
banks will be required to comply with this regulation beginning in June 2014. According to these new regulations,  
TBC is required to maintain a ratio of total regulatory capital to risk weighted assets at 10.5% or more calculated  
in accordance with the new regulations. In connection with the final version of its Basel II/III regulation, the NBG 
disclosed that it plans to introduce additional capital buffers. In order to reduce the uncertainty regarding minimum 
capital buffers, TBC received a non binding letter from the NBG dated 28 February 2014, requesting that TBC 
implement a buffer of 3% over any minimum in the current NBG total capital requirements as calculated in 
accordance with both current NBG and NBG Basel Pillar 1 guidelines. The NBG emphasised in this letter that it will  
be consistent in its regulatory approach across banks (including with respect to capital buffers), and Management 
accordingly believes that the NBG’s approach to capital would be applied to all Georgian banks over which the NBG 
exercises regulatory oversight. For further information, see the Risk Management chapter. If in the future the NBG 
imposes more stringent prudential regulations concerning capital adequacy in order to meet the requirements of 
Basel II or Basel III, or for any other reason, there can be no assurance that TBC will be able to comply with these 
regulations if and when these become applicable to it.

 42 

TBC Bank  Annual Report 2014Risk

Why we think this is important

Capital adequacy  
and regulatory ratios  
may constrain  
TBC’s profitability  
and/or growth
(continued)

TBC’s businesses are 
subject to substantial 
regulation and oversight 
and future changes  
in regulation, fiscal  
or other policies are 
difficult to predict

Any breach of the NBG’s regulatory requirements relating to the minimum capital adequacy and other regulatory 
ratios may result in TBC breaching the covenants in its financing and other arrangements and TBC Bank or other 
entities in the TBC group being subject to administrative sanctions, which may result in an increase in the operating 
costs of TBC and/or, loss of reputation, or, in extreme cases, the revocation of TBC Bank’s general banking license, 
which would result in its inability to perform any banking operations and its liquidation. Any of these events could have 
a material adverse effect on TBC’s business, financial condition, results of operations and/or prospects.

TBC’s banking operations in Georgia are required to comply with Georgian banking regulations. In addition to 
mandatory capital adequacy ratios, the NBG sets lending limits and other economic ratios for banks in Georgia.  
Under Georgian banking regulations, TBC Bank is required to, among other things, comply with minimum reserve 
requirements and mandatory financial ratios and regularly file periodic reports. In addition to its banking operations, 
TBC also provides other regulated financial services and offers financing products, including brokerage services that 
are subject to governmental supervision. Furthermore, if regulations change or if TBC expands its businesses, TBC 
may become subject to additional rules and regulations at a national, international or supranational level, which may 
impact TBC’s operations. See “—Capital adequacy and regulatory ratios may constrain TBC’s profitability and/or growth”.

Future changes in regulation, fiscal or other policies are unpredictable and there is often a delay between the 
announcement of a change and the publication of details of such change. Moreover, any such change is outside the 
control of TBC. For example, the NBG has indicated that it is considering introducing a new liquidity framework in 
Georgia but has yet to confirm the details or timing for the implementation of such liquidity framework. NBG has also 
disclosed several draft regulations including changes in provisioning methodology and Basel III Pillar 2 guidance. 
Although TBC closely monitors regulatory developments, there can be no assurance that the current regulatory 
environment in which TBC operates will not be subject to significant change in the future, including as a result of a 
change in government in Georgia, or that TBC will be able to comply with any or all resulting regulations. See “—Risks 
Relating to Georgia—The risk of political instability in Georgia could have a material adverse effect on TBC’s business”.

TBC’s measures  
to prevent money 
laundering may not  
be effective in all  
material respects

Despite recent success in improving transparency within Georgia and its economy, less developed legislation and 
insufficient administrative guidance on the interpretation of such legislation increase the risk of Georgia’s financial 
institutions being used as vehicles for money laundering. TBC has implemented measures aimed at preventing any 
member of TBC from being used as a vehicle for money laundering, including “know your customer” policies and the 
adoption of anti money laundering and compliance procedures in all its branches, in compliance with the Georgian 
Law on Facilitating the Prevention of Illicit Income Legalisation (the AML Law).

TBC and Georgia may  
not be able to maintain 
their credit ratings

Whilst as of the date of this report, no TBC group company has been accused, named or cited in connection with any 
occurrences of money laundering, financing of terrorist activity, fraud, or other corrupt or illegal purpose transactions 
or breaches of Georgian laws prohibiting such activities, there can be no assurance that attempts to launder money 
through TBC will not be made or that TBC’s anti money laundering measures will be effective in all material respects. 
Although TBC has never been associated with money laundering and does not expect such associations in the future, 
any such association as a result of any failure or insufficiency of its anti money laundering procedures, or if it were 
unable to comply with all of the relevant laws regarding financial assistance or money laundering, could subject TBC 
to significant fines as well as harm to its reputation, which could, in turn, have a material adverse effect on TBC’s 
business, financial condition, results of operations and/or prospects. 

On 21 June 2012, Fitch Ratings upgraded TBC Bank’s Long term Issuer Default Rating from ‘B+’ to ‘BB–’, with a  
Stable Outlook. The upgrade was driven by TBC Bank’s increased standalone financial strength. At the same time,  
the agency upgraded TBC Bank’s Viability Rating from ‘B+’ to ‘BB–’. According to Fitch, the upgrade of TBC Bank’s 
Viability Rating reflects TBC’s high levels of capital and liquidity. The agency also considers that there have been 
significant positive improvements in the quality of governance and risk management. Fitch affirmed TBC Bank’s 
rating and outlook in November 2014. In January 2015 Moody’s affirmed TBC Bank’s foreign currency deposit rating  
at B1/NP and their local currency deposit rating at Ba3/NP. At the same time, Moody’s affirmed TBC Bank’s baseline 
credit assessments at Ba3.

On 22 November 2011 Standard & Poor’s raised Georgia’s long-term foreign and local currency ratings from “B+” to“BB–” 
and, on 15 December 2012, Fitch upgraded Georgia’s sovereign long-term issuer default ratings from “B+” to “BB–”.

43  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Strategic Report
Principal Risks and Uncertainties
Continued

Risk

Why we think this is important

TBC and Georgia may  
not be able to maintain 
their credit ratings
(continued)

There can be no assurance that TBC Bank or Georgia will be able to maintain these credit ratings,  
and any deterioration in the general economic environment or TBC’s financial condition could cause downgrades 
which could adversely affect TBC’s liquidity and competitive position, undermine confidence in TBC, increase its 
borrowing costs and limit its access to capital markets.

Risks Relating to Georgia
Emerging markets such 
as Georgia are generally 
subject to greater risks

Investing in securities involving emerging markets, such as Georgia, involves a higher degree of risk than investments 
in securities of corporate or sovereign issuers of more developed markets. These higher risks include, but are not 
limited to, higher volatility, limited liquidity, a narrow export base, current account and budget deficits and changes  
in the political, economic, social, legal and regulatory environment. Emerging economies, such as the Georgian 
economy, are subject to rapid change and are vulnerable to market conditions and economic downturns elsewhere  
in the world. Risks may be compounded by incomplete, unreliable or unavailable economic and statistical data on 
Georgia as the information may become outdated relatively quickly. Emerging markets may also experience more 
instances of corruption of government officials and misuse of public funds than more mature markets.

In addition, international investors’ reactions to events occurring in one emerging market country or region 
sometimes appear to demonstrate a “contagion” effect, in which an entire region or class of investment is disfavoured 
by such investors. Georgia has been adversely affected by “contagion” effects in the past, including following the 
August 1998 Russian financial crisis and the more recent global financial crisis. No assurance can be given that  
it will not be affected by similar effects in the future, including the recent volatility in the Ukraine and elsewhere. 

Since the restoration of its independence in 1991, Georgia has had ongoing disputes in the Abkhazia and the Tskhinvali 
Region/South Ossetia regions and with Russia. These disputes have led to sporadic violence and breaches of peace 
keeping operations.

In September 2013, Russian troops, assisted by the South Ossetian authorities, began moving the de facto border 
between Georgia and its breakaway region of South Ossetia further into Georgian controlled territory. The action 
increased tension between the countries and drew international criticism. Further movement of the border has been 
suspended following diplomatic efforts, but there is no assurance that such actions will not resume which could, in 
turn, further increase tensions. On 24 November 2014 Abkhazia signed a treaty with Russia that encompasses greater 
military and economic cooperation between the parties. The agreement allows Russia to position its military forces in 
Abkhazia and provides for a potential membership for the small de facto state into the Eurasian Economic Union, 
Russia’s alliance with Belarus, Kazakhstan and Armenia.

Geopolitical tensions between Ukraine and Russia may also have an adverse impact on the Georgian economy and on 
TBC’s business despite the diversification of Georgia’s economy, which has led to limited Georgian trade reliance on 
either Ukraine or Russia (including with respect to Russian energy imports) in recent years.

The political instability of Ukraine, including any potential split of the country along regional and ethnic lines, as well  
as any prolonging or further escalation of the conflict between Russia and Ukraine, a significant decline in the Russian 
economy due to the sanctions or wider uncertainty and/or the increased level of regional, political and economic 
instability may have a significant and adverse impact on the neighbouring countries, including Georgia, including 
decreases in tourism, foreign investment and consumer confidence.

Russia has indicated that it views the eastward expansion of North Atlantic Treaty Organization (NATO), potentially 
including ex Soviet republics, such as Georgia, as hostile. Any worsening of relations between Ukraine and Russia,  
any future deterioration or worsening of Georgia’s relationship with Russia, including as a result of major changes in 
Georgia’s relations with Western governments and institutions (particularly regarding national security), changes in 
Georgia’s importance to Western energy supplies, changes in the amount of aid granted to Georgia or the ability of 
Georgian manufacturers to access world export markets, may have a negative effect on the political or economic 
stability of Georgia, which could, in turn, have a material adverse effect on TBC’s business, financial condition, results 
of operations and/or prospects, as well as the trading price of the GDRs. Furthermore, the economy of Georgia is 
dependent on the economies of other countries within the region, including Azerbaijan and Armenia. Any economic

Regional tensions  
could have a material 
adverse effect on the 
Georgian economy

 44 

TBC Bank  Annual Report 2014Risk

Why we think this is important

Regional tensions  
could have a material 
adverse effect on the 
Georgian economy
(continued)

Economic instability in 
Georgia could have a 
material adverse effect  
on TBC’s business

disruptions or crises in Georgia’s neighbouring markets or significant deteriorations in relations between 
neighbouring countries may have a material adverse effect on Georgia’s economy. Any changes in the ability of 
Georgian manufacturers to access world export markets may have a negative effect on the economic stability of 
Georgia, which, in turn, could have a material adverse effect on TBC’s business, financial condition, results of 
operations and/or prospects, as well as the trading price of the GDRs.

Because TBC operates primarily in Georgia, its business, financial condition and results of operations are, and will 
continue to be, highly dependent on the general economic conditions in Georgia. Since the dissolution of the Soviet 
Union in the early 1990s, Georgia’s society and economy have undergone a rapid transformation from a one party 
state with a centrally planned economy to a pluralist democracy with a market economy. 

By the end of the year, GEL depreciated against USD by 7%. Annual inflation was down by 0.4pp YoY to 2% in 2014. GDP 
growth rate at 1.8% in Q4, 2014. Increase of MPR by 0.5pp to 4.5% in February, 2015. After relatively decreased levels of 
FDI in 2nd quarter of 2014, there was an almost 237% increase QoQ in FDI inflows in Q3 of 2014. FDI decreased by 31% in 
Q4, however the volume of FDI attracted in each of these quarters was the highest achieved in the respective quarters 
since 2008. The major constituent in the rapid growth was a significant inflow of Chinese investments in the 3rd quarter 
of 2014. The outflow of UK and other countries’ investments in Q2 was also replaced by significant increases.

During 2014, the largest share of FDIs was allocated in the transport and communication field, reaching USD 343 million. 
This was followed by the construction sector which saw USD 295 million in investments. The next largest industries to 
attract investments were manufacturing (USD 174 million), energy (USD 99 million), real estate (USD 87 million), financial 
(USD 78 million), hotels and restaurants (USD 40 million), and agriculture (USD 19 million). As a result of the decrease in 
net FDI inflows beginning in the second half of 2008, in recent years, the current account deficit has been financed, in part, 
by increased borrowing. A significant increase in the current account deficit, if not accompanied by a recovery in net FDI 
inflows, may result in a further increase in the levels of Government borrowing to finance the current account deficit,  
a revaluation of the Lari or a reduction in imports, any of which could materially adversely affect the Georgian economy.

Nowadays, the Georgian economy is highly dollarised with foreign currency deposits over total deposits across the 
sector standing at 60.1% as at 31 December 2014. The rate stood at 59.9% as at 31 December 2013 and 64.1% as at 
31 December 2012. Although the NBG has adopted measures to support the development of Georgia’s domestic 
money markets, the dollarisation rate could adversely impact the effectiveness of the implementation of the NBG’s 
monetary and exchange rate policies.

The ability of the Government and the NBG to limit any volatility of the Lari will depend on a number of political and 
economic factors, including the NBG’s and the Government’s ability to control inflation, the availability of foreign 
currency reserves and FDI inflows, and any failure to do so or a major depreciation or further devaluation of the Lari 
could adversely affect Georgia’s economy. According to estimates provided by Geostat, annual inflation in Georgia, as 
measured by the end of period consumer price index (CPI), was 2.0% in 2011, (1.4)% in 2012, 2.4% in 2013 and 2.0% in 
2014. Although the CPI in Georgia has been subject to mild inflation to deflation in recent years, there is no assurance 
that this will remain so. If the Georgian economy were to suffer from high and sustained inflation in future periods, 
there would be an increased risk of market instability, a financial crisis, a reduction in consumer purchasing power 
and erosion of consumer confidence.

A material depreciation of the Lari relative to the US Dollar or the Euro, changes in monetary policy, inflation, market 
instability, a financial crisis, a reduction in consumer purchasing power and erosion of consumer confidence could 
each lead to deterioration in the performance of Georgia’s economy, which could, in turn, have a material adverse 
effect on TBC’s business, financial condition, results of operations and/or prospects, as well as the trading price of 
the GDRs.

45  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Strategic Report
Principal Risks and Uncertainties
Continued

Risk

Why we think this is important

The risk of political 
instability in Georgia 
could have a material 
adverse effect on  
TBC’s business

Since the restoration of its independence in 1991, Georgia has undergone a substantial political transformation from a 
constituent republic in a federal socialist state to an independent sovereign democracy. Political conditions in Georgia 
were highly volatile in the 1990s and in the early part of the 2000s. In the presidential elections held on 27 October 2013, 
Giorgi Margvelashvili, candidate of the governing Georgian Dream coalition was elected president. In the Georgian 
parliamentary elections held on 1 October 2012, the then oppositional Georgian Dream coalition led by Bidzina Ivanishvili 
won a majority of seats Following the parliamentary elections, Ivanishvili was elected as the Prime Minister by the 
Georgian parliament In November 2013 Ivanishvili stepped down and he was succeeded by Irakli Gharibashvili, his close 
ally and a member of the Georgian dream coalition. The next parliamentary election is scheduled to be held in 2016.

The Georgian Dream coalition is generally seen to be business and investor friendly and to date has remained 
committed in principle to major economic and fiscal policies designed to liberalise the Georgian economy. At the same 
time, however, various legislative initiatives discussed in the Georgian parliament have been subject to criticism by the 
business community, including the imposition of a moratorium on foreclosures and the moratorium imposed on 
foreign ownership of agricultural land, as well as more complicated visa policies for foreign visitors. Furthermore, 
implementation of Government strategy may result in various changes in the regulatory environment of TBC, which 
may have negative effect on TBC’s business, financial condition and/or prospects.

While Georgia has introduced policies oriented towards the acceleration of political and economic reforms, there can 
be no assurance that current Government policies or economic or regulatory reforms will continue at the same pace 
or at all. There can be no assurance that the Government will be able to maintain political and civil stability or that 
reform and economic growth will not be hindered as a result of any such events. Any of the events referred to above 
could have negative effects on the economy in Georgia, which could, in turn, have a material adverse effect on TBC’s 
business, financial condition, results of operations and/or prospects, as well as the trading price of the GDRs.

Although the Lari is a fully convertible currency, there is generally no market outside Georgia for the exchange of Lari. 
A market exists within Georgia for the conversion of Lari into other currencies, but it is limited in size. According to the 
NBG, in 2012, the total volume of trading by commercial banks in the Lari/US Dollar and Lari/Euro markets (excluding 
activities of the NBG) amounted to US Dollar 13 billion and EUR 4 billion, respectively. The exchange rate of the Lari 
against the US Dollar is fixed in the Foreign Exchange Auction between commercial banks, which is used to determine 
the official exchange rate of the Lari against foreign currencies. According to the NBG, it had US Dollar 2.7 billion in 
gold and foreign currency reserves as at 31 December 2014. Whilst it is widely believed that these reserves will be 
sufficient to sustain the domestic currency market in the short term, there can be no assurance that a relatively stable 
market will continue indefinitely. A lack of growth of this currency market may hamper the development of TBC’s 
business and the businesses of its corporate clients, which could, in turn, have a material adverse effect on TBC’s 
business, financial condition, results of operations and/or prospects, as well as the trading price of the GDRs

Georgia is still developing an adequate legal framework required for the proper functioning of a market economy. 
Several fundamental Georgian civil, criminal, tax, administrative and commercial laws are frequently amended. The 
recent nature of much of Georgian legislation and the rapid evolution of the Georgian legal system place the quality 
and the enforceability of laws in doubt and result in ambiguities and inconsistencies in their application.

In addition, the court system is understaffed and has been undergoing significant reforms. Judges and courts in 
Georgia are generally less experienced in the area of business and corporate law than judges and courts in certain 
other countries, particularly the United States and EU countries. Most court decisions are not easily available to the 
general public. The uncertainties of the Georgian judicial system could have a negative effect on overall economic 
conditions in Georgia, which could, in turn, have a material adverse effect on TBC’s business, financial condition, 
results of operations and/or prospects, as well as on the trading price of the GDRs.

Furthermore, State authorities have a high degree of discretion in Georgia and at times may exercise their discretion 
arbitrarily. Such arbitrary or discriminatory State action, if directed at any member of TBC, could have a material 
adverse effect on TBC’s business, financial condition, results of operations and/or prospects, as well as the trading 
price of the GDRs.

Lack of growth in the 
currency market could 
have a material adverse 
effect on TBC’s business

Weaknesses relating  
to the Georgian legal 
system and legislation 
create an uncertain 
environment for 
investment and business 
activity in Georgia

 46 

TBC Bank  Annual Report 2014Risk

Why we think this is important

The uncertainties of  
the Georgian tax system 
could have a material 
adverse effect of  
TBC’s business

In Georgia, tax laws have not been in force for significant periods of time compared to more developed market 
economies, and often result in unclear or non existent implementing regulations. Moreover, such tax laws are subject 
to frequent changes and amendments, which can result in unusual complexities for the Issuer and its business 
generally. Under the Georgian tax code which came into force in January 2005 (the 2005 Tax Code), replacing the tax 
code which came into force in 1997, the number of taxes has been reduced from 22 to seven and the administrative 
procedures simplified. In order to make the tax reform revenue neutral, however, the tax base was broadened  
by eliminating many existing tax exemptions, excise tax rates were increased and tax collection efforts were 
strengthened. Whilst the VAT rate was reduced to 18% under the 2005 Tax Code, VAT exemptions were reduced to a 
minimum. The corporate profit tax rate was reduced to 15%, whilst the individual income tax rate, which is a flat tax, 
was reduced to 20%. This tax rate is generally lower than the tax rate applicable to other banks operating in more 
developed Western countries.

A new tax code was adopted in Georgia on 17 September 2010 and came into effect on 1 January 2011 (the “2011 Tax 
Code”). In 2011, the Georgian parliament adopted a law on economic liberty prohibiting the introduction of new state wide 
taxes or increases in the existing tax rates (except excise) without a public referendum initiated by the Government (except 
in certain limited circumstances). This law became effective on 31 December 2013. Any significant increase in the rate of 
corporate income tax in Georgia could have a material adverse effect on TBC’s business, financial condition, results of 
operations and/or prospects, as well as on the trading price of the GDRs. Differing opinions regarding the interpretation  
of various provisions of tax legislation is creating uncertainties, inconsistencies and areas of conflict. While Management 
believes that each member of TBC is currently in compliance with the tax laws affecting its operations, there can be no 
assurance that the relevant authorities will not take differing positions with regard to interpretative issues, which may 
result in one or more members of TBC facing tax adjustments or fines changes in the tax laws or governmental tax 
policies may have a material adverse effect on TBC’s business, financial condition, results of operations and/or prospects.

In addition, Georgia faces considerable difficulties in ensuring the impartiality of its court system with respect to tax 
claims, especially when large amounts are being contested by tax payers. Although certain steps are being taken  
to remedy the current situation, there can be no assurance that such practices will not continue in the future, which 
could have a material adverse effect on TBC’s business, financial condition, results of operations and/or prospects,  
as well as the trading price of the GDRs.

47  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Strategic Report
Financial Review 

TBC Bank closed the year with a record profit of 
GEL 158.5 million, up 27.5% YoY, and 18.4% return 
on average equity (ROAE).


Results overview 4Q and FY 2014

Income Statement Highlights

in thousands of GEL

Net interest income

Net fee and commission income

Other operating non-interest income

Provisioning charges

Operating income after provisions for 

impairment

Operating expenses

Profit before tax

Income tax expense 

Profit for the period

FY 2014

FY 2013

338,648 

282,650 

58,682 

61,004 

50,061 

48,741 

(49,104)

(42,906)

409,229 

338,546 

(226,310)

(198,613)

182,919 

139,933 

(24,468)

(15,663)

158,451 

124,270 

Change

19.8%

17.2%

25.2%

14.4%

20.9%

13.9%

30.7%

56.2%

27.5%

4Q'14

3Q'14

4Q'13

Change YoY

Change QoQ

92,276 

17,620 

22,416 

85,351 

15,393 

13,539 

75,985 

15,284 

13,014 

(18,652)

(5,361)

(10,912)

113,659 

108,923 

93,372 

(67,694)

(56,321)

(55,819)

45,965 

(5,940)

40,026 

52,602 

(7,028)

45,574 

37,553 

(2,147)

176.7%

35,406 

13.0%

21.4%

15.3%

72.2%

70.9%

21.7%

21.3%

22.4%

8.1%

14.5%

65.6%

247.9%

4.3%

20.2%

-12.6%

-15.5%

-12.2%

Balance Sheet and Capital Highlights

In millions of GEL

Total assets

Gross loans

Customer deposits

Total equity

Basel I tier 1 capital 

Basel I risk weighted assets

Basel II/III Tier 1 capital 

Basel II/III risk weighted assets

31-Dec-14

30-Sep-14

GEL

USD

GEL

USD

5,423.5

3,706.3

3,322.4

1,019.5

967.5

3,910.8

783.4

6,296.7

2,910.2

1,988.8

1,782.8

547.0

519.2

2,098.5

420.3

5,043.6

3,230.2

3,002.8

974.7

926.1

2,878.1

1,843.3

1,713.5

556.2

528.5

3,456.3

1,972.3

743.6

424.3

3,378.8

5,486.8

3,131.0

Change  
QoQ 

7.5%

14.7%

10.6%

4.6%

4.5%

13.2%

5.3%

14.8%

3Q'14

19.2%

3.7%

21.4%

49.3%

0.7%

0.9%

33.0%

16.7%

31-Dec-13

GEL

USD 

Change  
YoY

4,451.1

2,958.6

2,886.9

729.3

675.7

2,563.5

1,704.0

1,662.7

420.0

389.2

3,135.5

1,805.9

526.2

303.1

4,901.0

2,822.7

21.8%

25.3%

15.1%

39.8%

43.2%

24.7%

48.9%

28.5%

4Q'13

Change YoY

Change QoQ

19.8%

3.4%

26.0%

53.5%

1.3%

1.1%

28.6%

14.4%

-3.8pp

-0.3pp

-2.5pp

-2.4pp

0.6pp

-0.5pp

1.7pp

0.7pp

-0.8

-3.2pp

-0.6pp

2.0pp

1.9pp

1.2pp

-0.4pp

-2.6pp

-1.6pp

0.1

FY 2014

18.4%

3.3%

24.2%

49.4%

1.6%

0.5%

30.4%

15.0%

FY 2013

Change YoY

4Q'14

18.7%

3.1%

25.3%

52.1%

1.3%

1.1%

28.6%

14.4%

-0.2pp

0.2pp

-1.1pp

-2.7pp

0.3pp

-0.5pp

1.7pp

0.7pp

-0.8

16.0%

3.1%

23.5%

51.2%

1.9%

0.5%

30.4%

15.0%

5.3 

6.1 

5.3 

5.2 

6.1 

Key Ratios

ROAE

ROAA

Pre-provision ROAE

Cost to income

Cost of risk

NPL to gross loans

Basel I total CAR

Basel II/III total CAR

Leverage (times)

 48 

TBC Bank  Annual Report 2014 
 

Income Statement Discussion

Net Interest Income

in thousands of GEL

FY 2014

FY 2013

Loans and advances to customers

465,520 

433,968 

Investment securities available for sale

30,361 

30,442 

Change

7.3%

-0.3%

Due from other banks 

Investments in leases 

Interest income 

Customer accounts 

Due to credit institutions

Subordinated debt 

Debt Securities in issue

Other

Interest expense 

Net interest income

6,211 

10,265 

512,357 

110,041 

43,384 

19,069 

928 

287 

3,030 

105.0%

7,356 
474,796 

39.6%
7.9%

139,913 

-21.4%

38,645 

13,182 

237 
169 

12.3%

44.7%

292.2%
69.8%

-9.6%

19.8%

173,709 

192,146 

338,648 

282,650 

4Q'14

3Q'14

4Q'13

Change YoY

Change QoQ

124,022 

116,506 

110,908 

7,676 

1,949 

3,133 

136,780 

28,075 

10,771 

5,136 

436 

86 

44,505 

92,276 

7,951 

1,563 

11.8%

7.8%

7,118 

442 

341.2%

2,566 
128,585 

2,242 
120,710 

27,154 

10,782 

4,965 

259 
73 

43,234 

85,351 

30,838 

10,692 

3,044 

87 
64 

44,725 

75,985 

39.7%
13.3%

-9.0%

0.7%

68.8%

401.8%
33.9%

-0.5%

21.4%

6.5%

-3.5%

24.7%

22.1%
6.4%

3.4%

-0.1%

3.4%

68.3%
17.6%

2.9%

8.1%

Net interest margin

8.5%

8.4%

0.1pp

8.5%

8.3%

8.5%

-0.1pp

0.2pp

2014 to 2013 Comparison
Net interest income increased by 19.8% to GEL 338.6 million, 
compared to 2013, driven by 7.9% higher interest income and 9.6% 
lower interest expense.

The 7.9% YoY increase in interest income to GEL 512.4 million in 2014 
was mainly due to the increase in interest income from loans to 
customers, primarily related to the average gross loan portfolio 
increase by 19.6% YoY, which more than offset the decline in loan yields 
over the same period from 16.6% to 14.9%, aligned with declining 
interest rates in the country. The second largest increase in interest 
income in absolute terms came from interest income from due from 
other banks, primarily due to an increase in the size of the respective 
average portfolio as well as the increased yields on such placements. 
Yields on average interest earning assets decreased by 1.3pp to 12.8%, 
compared to 14.1% in 2013.

Interest expense decreased by 9.6% YoY to GEL 173.7 million in 2014, 
mainly due to lower interest expense on customer accounts. The latter 
decreased primarily due to the lower cost of client deposits at 3.7% 
(2013: 5.5%), which resulted from the management’s efforts to 
optimise the cost of funding in response to the general market trend  
of declining interest rates on deposits in Georgia. Consequently, the 
reduction in the cost of client deposits more than offset the 15.2% 
increase in the average customer deposit portfolio. As a result of 
reduced interest rates on clients’ deposits and other borrowed funds 

(6.9% in 2014 compared to 7.6% in 2013), the Bank’s cost of funding 
ratio declined by 1.3pp to 4.6% in 2014, compared to 5.9% in 2013.

Consequently, NIM was 8.5% in 2014, compared to 8.4% in 2013. Due  
to the one-off interest income from one of the corporate loans, our 
interest income increased in 1Q 2014 by GEL 2.3 million. Without this 
one-off effect, 2014 NIM would have been unchanged on 2013 at 8.4%.

4Q 2014 and 4Q 2013 Comparison
In 4Q 2014, net interest income increased by 21.4% to GEL 92.3 million, 
compared to 4Q 2013, driven by 13.3% higher interest income and 0.5% 
lower interest expense.

The interest income increase of GEL 16.1 million, or 13.3%, to GEL 
136.8 million in 4Q 2014 was mainly due to the increase in interest 
income from loans to customers, primarily related to the average 
gross loan portfolio increase by 25.1% YoY, which more than offset  
the decline in loan yields over the same period from 16.0% to 14.3%, 
aligned with the declining interest rates in the country that were 
mentioned above. This more than offset the increase in average rates 
on due from other banks and investment securities available for sale. 
As a result, yields on average interest earning assets decreased to 
12.6% from 13.6% in 4Q 2013. 

49  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review  
 
 
 
 
 
 
 
 
 
Strategic Report
Financial Review 
Continued

The slight YoY decrease in interest expense by GEL 0.2 million, or 0.5%, 
was primarily driven by the reduced interest expense on customer 
deposits by GEL 2.8 million, or 9.0%, which mainly resulted from the 
reduction in the cost of client deposits by 1.0pp to 3.5% in 4Q 2014 (4Q 
2013: 4.5%). The reduced deposit rates more than offset the increase 
in the average customer deposit portfolio by 17.9% YoY. The decrease  
in interest expense on customer deposits was partially offset by an 
increase in interest expense on subordinated debt by GEL 2.1 million, 
mainly due to the increase in the rates on subordinated loans.

As a result, NIM was broadly flat in 4Q 2014 compared to the same 
quarter of the previous year at 8.5%.

4Q 2014 and 3Q 2014 Comparison
On a QoQ basis, net interest income increased by 8.1% as a result of 
6.4% higher interest income and 2.9% higher interest expense.

was due to the 10.7% QoQ increase in the average gross loan portfolio 
and which was partially offset by 0.6pp QoQ decrease in average loan 
yields. The increase in interest income was also driven by an increase 
in interest income from investments in leases, which resulted from  
the 14.7% QoQ increase in the respective average portfolio and the 
increase in its yields by 1.6pp to 25.8%. Yields on average interest 
earning assets increased by 0.1pp in 4Q 2014, compared to the 
previous quarter.

The GEL 1.3 million, or 2.9% QoQ, increase in interest expense was due 
to the increase in interest expense on customer accounts by GEL 0.9 
million, or 3.4%, mainly due to the 7.0% QoQ increase in the average 
customer deposits portfolio. The increase in interest expense was also 
due to the increase in interest expense from debt securities in issue 
and subordinated debt, which resulted from the exchange rate effect 
and the increased interest rate on subordinated debt. As a result, the 
cost of funding reduced by 0.1pp QoQ. 

The GEL 8.2 million, or 6.4%, QoQ increase in interest income mainly 
resulted from the increase in interest income on loans, which in turn 

On a QoQ basis, NIM increased by 0.2pp.

Reclassification of income from Other Operating Income to Fee and Commission Income
The bank has reclassified operating income of its subsidiaries TBC Pay and UFC from Other Operating Income to Fee and Commission 
Income. The following table gives appropriate details of the adjustment. 

in thousands of GEL

Financial statement line item

2013 Year

Fee and Commission Income

Fee and commission income from settlement 

Fee and commission income from card operations 

Other Operating Income

Revenues from cash-in terminal services

Other operating income

Q3 2014

Fee and Commission Income

Fee and commission income from settlement 

Fee and commission income from card operations 

Other Operating Income

Revenues from cash-in terminal services

Other operating income

Q4 2013

Fee and Commission Income

Fee and commission income from settlement 

Fee and commission income from card operations 

Other Operating Income

Revenues from cash-in terminal services

Other operating income

 50 

As previously 
reported

As reclassified

11,856

31,834

18,543

33,012

7,446

4,576

5,738

7,009

579

2,592

4,963

7,174

523

3,448

759

3,398

6,108

9,121

210

479

5,335

9,132

152

1,491

TBC Bank  Annual Report 2014Fee and Commission Income 

in thousands of GEL

Card operations 

Settlement transactions

Guarantees issued

Issuance of letters of credit 

Cash transactions 

Foreign exchange operations

Other 

Fee and commission income

Card operations

Guarantees received

Cash transactions 

Settlement transactions

Foreign exchange operations 

Letters of credit

Other 

Fee and commission expense

Net Fee and Commission Income

FY 2014

FY 2013

4Q'13

Change YoY

Change QoQ

35,247 

23,893 

9,140 

6,889 

6,507 

1,169 

5,359 

88,204 

16,053 

1,173 

2,592 

2,594 

62 

2,988 

4,061 

29,523 

58,682 

33,012 

18,543 

6,271 

6,769 

5,040 

1,550 
3,177 

74,362 

13,143 

769 

1,544 

2,157 

Change

6.8%

28.9%

45.7%

1.8%

29.1%

-24.6%
68.7%

18.6%

22.1%

52.6%

67.9%

20.3%

70 

-11.2%

3,279 
3,339 

24,301 

50,061 

-8.9%
21.6%

21.5%

17.2%

4Q'14

10,723 

6,653 

2,665 

1,954 

2,121 

308 

1,773 

3Q'14

9,121 

6,108 

2,114 

1,729 

1,845 

279 
1,425 

287 

635 

877 

16 

663 

949 

8,578 

378 

696 

538 

15 

749 
1,083 

7,228 

9,132 

5,335 

1,060 

1,939 

1,440 

419 
1,005 

463 

593 

16 

1,159 
1,073 

5,045 

17.4%

24.7%

151.4%

0.8%

47.3%

-26.5%
76.4%

28.9%

41.9%

17.6%

8.9%

26.1%

13.0%

15.0%

10.3%
24.4%

15.8%

36.7%

37.2%

47.9%

2.5%

-42.8%
-11.5%

70.1%

15.3%

-8.7%

63.1%

6.2%

-11.4%
-12.4%

18.7%

14.5%

26,198 

5,151 

22,621 

20,329 

3,769 

3,630 

(1,888)

-115.2%

-24.2%

17,620 

15,393 

15,284 

2014 to 2013 Comparison
In 2014, net fee and commission income reached GEL 58.7 million, up 
by GEL 8.6 million, or 17.2% compared to 2013. This mainly resulted 
from an increase in net fee and commission income from settlement 
transactions by GEL 4.9 million and from guarantees by GEL 2.5 
million, driven by the growing scale of the business. The net fee and 
commission income from card operations decreased by GEL 0.7 
million as the Bank started recording fee income from card operations 
on an accrual basis from 2014. Without the effect of card fee deferral 
accrual, which amounted to GEL 2.7 million in 2014, the net fee and 
commission income would have increased by GEL 11.3 million, or 
22.6%, compared to the previous year. 

4Q 2014 and 4Q 2013 Comparison
In 4Q 2014, net fee and commission income increased by GEL 2.3 
million, or 15.3%, compared to 4Q 2013, mainly due to an increase of 
GEL 1.0 million in net fee and commission income from settlement 

transactions. In addition, net fee and commission incomes from 
issuance of letter of credit and from cash transactions increased by 
GEL 0.5 million each. Net fee and commission income from card 
operations increased by GEL 0.1 million. Excluding the GEL 0.4 million 
card fee deferral recorded in 4Q 2014, net fee and commission income 
would have increased by GEL 2.7 million, or 17.9%, compared to the 
same quarter of the previous year. 

4Q 2014 and 3Q 2014 Comparison
On a QoQ basis, net fee and commission income increased by GEL 2.2 
million, or 14.5%, compared to 3Q 2014, resulting from the increase  
in most of its components. Net fee and commission income from 
guarantees, letters of credit, cash transactions, card operations and 
settlement transactions increased by GEL 0.6 million, GEL 0.3 million, 
GEL 0.3 million, GEL 0.2 million and GEL 0.2 million respectively. Net 
fee and commission income from foreign exchange operations 
remained broadly stable on a QoQ basis.

51  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review  
Strategic Report
Financial Review 
Continued

Other Operating Non-interest Income
In 4Q 2014 the Bank reclassified other operating income to fee and commission income as described above.

in thousands of GEL

FY 2014

FY 2013

Change

4Q'14

3Q'14

4Q'13

Change YoY

Change QoQ

Gains less losses from trading in 
foreign currencies and foreign 
exchange translations

Gains less losses/(losses less gains) 

42,090 

31,993 

31.6%

15,782 

10,144 

8,103 

94.8%

55.6%

from derivative financial instruments

(683)

613 

NMF

(299)

162 

(57)

NMF

NMF

Revenues from sale of cash-in 

terminals

Revenues from operational leasing

Gain from sale of investment 

properties

Gain from sale of inventories of 

repossessed collateral

Administrative fee income from 

international financial institutions

Revenues from non-credit related 

fines

Gain on disposal of premises and 

equipment

Other 

Other operating income

Other operating non-interest income

851 

6,997 

759 

12.0%

2,980 

134.8%

239 

1,957 

210 

1,806 

152 

1,193 

57.6%

64.1%

14.0%

8.4%

5,795 

5,835 

-0.7%

2,699 

63 

1,139 

137.0%

NMF

1,644 

1,519 

8.2%

982 

236 

126 

2,966 

19,598 

61,004 

1,268 

-22.6%

339 

-30.4%

37 

241.9%

3,398 
16,135 

48,741 

-12.7%
21.5%

550 

252 

183 

41 

1,012 

6,934 

415 

199 

35 

26 

479 
3,233 

546 

0.8%

32.6%

362 

-30.4%

26.5%

50 

264.3%

418.6%

37 

1,491 
4,969 

11.0%

-32.1%
39.5%

55.3%

111.3%
114.5%

65.6%

25.2%

22,416 

13,539 

13,014 

72.2%

2014 to 2013 Comparison
Total other operating non-interest income increased by GEL 12.3 
million, or 25.2% to GEL 61.0 million in 2014, compared to the previous 
year. This increase was mainly driven by the GEL 10.1 million increase 
in gains from trading in foreign currencies and foreign exchange 
translations related to increased volumes of currency exchange 
operations and the increased margins on such operations, partially 
driven by the currency exchange rate volatility in 4Q 2014. Total other 
operating non-interest income was also supported by the increase in 
revenues from operational leasing (rental income from investment 
property) by GEL 4.0 million. These increases were partially offset  
by the loss of GEL 0.7 million from the fair valuation of interest rate 
swaps (reported under gains less losses from derivative financial 
instruments) entered for purposes of hedging interest rate increases 
in TBC's banking book. This loss compares to a gain of GEL 0.6 million 
in 2013.

4Q 2014 and 4Q 2013 Comparison
In 4Q 2014, other operating non-interest income increased by GEL 9.4 
million, or 72.2%, primarily driven by the GEL 7.7 million higher gains 

from trading in foreign currencies and foreign exchange translations in 
4Q 2014 described above. The increases in other operating non-
interest income also came from the increased gains from sale of 
investment properties, up GEL 1.6 million due to higher sales of 
investment properties in Q4 2014 compared to Q4 2013 and from 
revenues from operational leasing, up GEL 0.8 million. These 
increases were partially offset by the loss in derivative financial 
instruments described above of GEL 0.3 million in 2014, compared  
to the loss of GEL 0.1 million in 4Q 2013.

4Q 2014 and 3Q 2014 Comparison
On a QoQ basis, other operating non-interest income increased by GEL 
8.9 million, or 65.6%, primarily reflecting the GEL 5.6 million increase 
in gains from trading in foreign currencies and foreign exchange 
translations in 4Q 2014 described above, as well as the increase in the 
gains from sale of investment properties due to the higher sales of 
such properties in 4Q 2014. These increases were partially offset by 
the loss in derivative financial instruments described above of GEL 0.3 
million in 4Q 2014, compared to the gain of GEL 0.2 million in 3Q 2014.

 52 

TBC Bank  Annual Report 2014Provision for Impairment

in thousands of GEL

Provision for loan impairment

Provision for impairment of 

investments in finance lease

Provision for/ (recovery of provision) 

performance guarantees and credit 
related commitments

Provision for impairment of other 

FY 2014

FY 2013

48,672

32,971

Change

47.6%

4Q'14

16,198

3Q'14

5,521

4Q'13

Change YoY

Change QoQ

9,026

79.5%

193.4%

77

98

-21.9%

-89

56

27

NMF

NMF

-902

6,459

NMF

1,875

-164

-679

NMF

NMF

financial assets

1,236

2,236

-44.7%

22

1,142

-98.1%

669

0

-52

1,401

-52.3%

NMF

0

1,137

-100.0%

-100.0%

49,104

42,906

14.4%

18,652

5,361

10,912

70.9%

247.9%

409,229

338,546

20.9%

113,659

108,923

93,372

21.7%

4.3%

Impairment of investment securities 

available for sale

Total provision charges for 

impairment

Operating income after provisions for 

impairment

Cost of Risk 

1.6%

1.3%

0.3pp

1.9%

0.7%

1.3%

0.6pp

1.2pp

2014 to 2013 Comparison
In 2014, total provision charges increased by GEL 6.2 million, or 14.4%, 
compared to 2013. The increase was driven by the increased charges 
on loans, due to the portfolio growth in 2014 and currency rate 
devaluation against USD (63% of our gross loan book is denominated in 
foreign currency, of which USD loans represent 96%). The increase in 
provision charges was partially offset by the recovery of provisions on 
performance guarantees and credit related commitments in 2014 due 
to the transfer of guarantees into loans and the reduction of provision 
levels on certain guarantees due to the improvement in their financial 
standing in 2014.

In 2014, the cost of risk on loans was 1.6%, compared to 1.3% in the 
previous year.

4Q 2014 and 4Q 2013 Comparison
In 4Q 2014, total provision charges increased by GEL 7.7 million to GEL 
18.7 million, compared to 4Q 2013. The increase was principally driven 
by the GEL 7.2 million higher provision charges on loans, affected by 
the currency rate devaluation mentioned above and the recovery of 
provisions on retail loans in 4Q 2013. 

As a result, the cost of risk on loans increased to 1.9% in 4Q 2014, 
compared to 1.3% in 4Q 2013.

4Q 2014 and 3Q 2014 Comparison
On a QoQ basis, total provision charges increased by GEL 13.3 million, 
primarily resulting from a GEL 10.7 million increase in loan provision 
charges, which was due to the portfolio growth in 4Q 2014 as well as 
local currency depreciation against USD. As a result, the cost of risk on 
loans increased by 1.2pp, compared to the 0.7% cost of risk in 3Q 2014.

53  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Strategic Report
Financial Review 
Continued

Operating Expenses

in thousands of GEL

Staff costs

Depreciation and amortisation

Provision for liabilities and charges

Professional services

Advertising and marketing services

Rent

Utility services

Intangible asset enhancement

Taxes other than on income

Communications and supply

Stationary and other office expenses

Insurance 

Security services

Premises and equipment 

maintenance

Business trip expenses

Transportation and vehicles 

maintenance

Charity

Personnel training and recruitment

Write-down of current assets to fair 

value less costs to sell

Loss on disposal of Inventory

Loss on disposal of investment 

properties

Loss on disposal of premises and 

equipment

Other

Administrative and other operating 

expenses

Operating expenses

Profit before tax

Income tax expense 

Profit for the period

Cost to income ratio

ROAE

ROAA

 54 

4Q'14

3Q'14

4Q'13

Change YoY

Change QoQ

37,260

29,575

30,891

FY 2014

FY 2013

122,835

24,427

5,500

11,969

14,121

11,943

108,613

19,993

1,315

6,247

13,211

10,809

Change

13.1%

22.2%

318.3%

91.6%

6.9%

10.5%

9.2%

16.0%

28.1%

11.3%

11.5%

26.9%

-1.2%

-23.8%

30.9%

0.1%

-0.8%

1.9%

-96.9%

-5.8%

3,369

3,767

3,043

3,103

2,360

1,496

1,597

2,484

1,230

1,215

905

902

6,178

221

3,680

4,371

3,899

3,455

2,632

1,898

1,578

1,893

1,610

1,216

898

919

190

208

0

18

8,194

720

3,519

4,701

3,143

942

1,025

979

994

805

433

424

694

539

330

141

405

-48

7

0

5

5,541

4,780

1,251

3,027

3,010

900

1,353

974

861

624

554

399

465

297

314

259

254

337

5

-1

9

20.6%

65.4%

-45.2%

-4.8%

60.8%

13.9%

12.2%

26.0%

47.9%

-84.9%

181.2%

55.3%

4.4%

4.7%

-17.1%

-24.3%

-9.7%

18.1%

27.3%

12.3%

9.3%

19.5%

-6.7%

3.9%

-47.4%

0.6%

0.5%

15.4%

29.1%

-21.9%

6.1%

49.1%

81.4%

5.3%

-45.5%

59.7%

4,954

1,315

3,696

2,924

2,760

839

1,236

1,084

842

633

386

388

580

577

318

268

403

76

-100.0%

54

-65.9%

7,047

6,425

9.7%

2,484

1,531

73,548

226,310

182,919

68,692

198,613

139,933

24,468

15,663

158,451

124,270

49.4%

18.4%

3.3%

52.1%

18.7%

3.1%

7.1%

13.9%

30.7%

56.2%

27.5%

-2.7pp

-0.2pp

0.2pp

21,520

67,694

45,965

5,940

40,026

51.2%

16.0%

3.1%

-723

221

-93.3%

-97.1%

-114.3%

38.2%

76

-100.6%

-23.3%

28

2,124

-83.9%

17.0%

16,424

56,321

52,602

7,028

18,659

55,819

37,553

15.3%

21.3%

22.4%

2,147

176.7%

-49.3%

62.2%

31.0%

20.2%

-12.6%

-15.5%

45,574

35,406

13.0%

-12.2%

49.3%

19.2%

3.7%

53.5%

19.8%

3.4%

-2.4pp

-3.8pp

-0.3pp

1.9pp

-3.2pp

-0.6pp

TBC Bank  Annual Report 2014 
 
 
 
 
 
 
 
 
2014 to 2013 Comparison
In 2014, total operating expenses increased by GEL 27.7 million, or 
13.9% YoY, of which GEL 10.7 million represented one-off charges 
related to the IPO (GEL 5.2 million), the settlement of Bank Constanta 
claims(a) (GEL 4.8 million) and the costs associated with the merger 
with Bank Constanta (GEL 0.7 million).

Without these one-off costs, total operating expenses would have 
increased by GEL 17.0 million, or 8.6% in 2014, compared to the 
previous year. The GEL 17.0 million increase was mainly due to the 
increase in staff costs by GEL 14.2 million, or 13.1% YoY (Bank 
Constanta accounted for GEL 3.4 million, or 24.2%, of the total staff 
cost increase in line with the growth of Bank Constanta's business  
as well as the general increase in salaries, bonuses and various  
HR management related costs on a TBC Group level). The increase  
in operating expenses was also due to the increase in depreciation  
and amortisation expenses that was partially driven by the change  
in accounting practices of Bank Constanta during premerger 
preparation, and partially by assets growth at large. These increases 
were partially offset by the reduced loss on revaluation of repossessed 
assets, which amounted to GEL 0.2 million loss in 2014, compared to 
GEL 7.1 million loss in 2013.

As a result, the cost to income ratio was 49.4% (47.0% without one-off 
charges) in 2014, compared to 52.1% in 2013.

(a)  In July 2014, TBC settled for a gross amount of GEL 4.8 million all outstanding 
claims by the non-entrepreneurial (non-commercial) Legal Entity Fund 
Constanta (the ‘‘Fund’’) and a related individual regarding the sale by the Fund 
and the individual of their shares in Bank Constanta to TBC Bank in May 2011.

4Q 2014 and 4Q 2013 Comparison
In 4Q 2014, operating expenses increased by GEL 11.9 million, or 
21.3%, to GEL 67.7 million, compared to 4Q 2013. This increase was 
primarily effected by a GEL 6.4 million increase in staff costs, which 
was primarily related to a 14.5% increase in staff numbers and 
increased salaries and bonuses and various HR management 
associated costs on a TBC Group level (Bank Constanta accounted for 
GEL 1.0 million, or 15.7% of the total staff cost increase aligned with 
the growth of Bank Constanta's business). The increase in operating 
expenses also came from depreciation and amortisation expenses due 
to the merger preparation period described above and one-off charges 
of GEL 0.7 million associated with the merger with Bank Constanta.

4Q 2014 and 3Q 2014 Comparison
On a QoQ basis, operating expenses increased by GEL 11.4 million,  
or 20.2%, compared to 3Q 2014. Without the one off-costs in 3Q 2014 
related to the Constanta settlement case (GEL 4.8 million) and IPO 
expenses (GEL 0.3 million) and one-off costs in 4Q 2014 related to  
the Bank Constanta merger, total operating expenses would have 
increased by GEL 15.8 million, or 30.8% mainly due to the seasonally 
high cost Q4. More specifically, the increase was due to a GEL 7.7 
million increase in salaries, depreciation and amortisation expenses 
associated with the merger preparation period of GEL 2.7 million, as 
well as higher professional services and marketing expenses in Q4. 

As a result, the cost to income ratio was up 1.9pp QoQ, and up 5.8pp 
QoQ excluding one-off charges in 3Q and 4Q 2014.

55  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Strategic Report
Financial Review 
Continued


Balance Sheet Discussion

In millions of GEL 

Cash, due from banks and mandatory cash balances with NBG

Loans and advances to customers (Net)

Financial securities

Fixed and intangible assets & investment property

Other assets 

Total assets

Due to credit institutions

Customer accounts

Debt Securities in issue

Subordinated Debt

Other liabilities

Total Liabilities

Total equity

Assets
As of 31 December 2014, TBC had total assets of GEL 5,423.5 million, 
up by GEL 972.4 million, or 21.8% YoY. This increase in total assets was 
mainly due to the increase in net loans to customers by GEL 754.8 
million, or 26.9%. The YoY increase in total assets was also due to a 
GEL 176.0 million, or 14.9% increase in liquid assets (comprising cash 
and cash equivalents, amounts due from other banks, mandatory cash 
balances and investment securities available for sale less corporate 
shares), compared to 31 December 2013.

On a QoQ basis, total assets increased by GEL 379.9 million, or 7.5%, 
primarily due to a GEL 472.4 million, or 15.3%, increase in net loans 
and advances to customers to GEL 3,556.5 million. This increase was 
in turn driven mainly by growth in retail and corporate net portfolios, 
along with the growth in SME and micro segments. This trend was 
partially offset by a decrease in liquid assets by 5.9% to GEL 1,358.6 
million. As a result, our liquid assets to liability ratio decreased to 
30.8%, compared to 35.5% as of 30 September 2014. 

As of 31 December 2014, the gross loan portfolio reached 3,706.3 
million, up 25.3% YoY and 14.7% QoQ. At the same time, gross loans 
denominated in foreign currency accounted for 63.2% of total gross 
loans, compared to 69.3% at 31 December 2013 and 64.1% at 30 
September 2014, which reflects the downward trend in foreign currency 
denominated loans. The NPL ratio, defined as loans overdue more than 
90 days relative to gross loan portfolio, stood at 0.5%, compared to 1.1% 
and 0.9% as of 31 December 2013 and 30 September 2014, respectively. 
The NPL+restructured ratio was 3.7%, compared to 4.8% and 4.1% as of 
31 December 2013 and 30 September 2014, respectively, and the 
NPL+restructured loans coverage ratio was 109.4%, compared to 
110.6% as of 31 December 2013 and 111.6% as of 30 September 2014.

 56 

31-Dec-14

30-Sep-14

31-Dec-13

Change QoQ

Change YoY

901.9

3,556.5

466.5

322.7

175.9

5,423.5

749.3

3,322.4

20.4

188.0

123.8

4,404.0

1,019.5

895.1

3,084.1

567.2

306.0
191.2

5,043.6

760.3

3,002.8

14.7

180.7
110.3

687.5

2,801.7

500.7

306.5
154.7

4,451.1

565.8

2,886.9

4.5

168.3
96.3

4,068.9

3,721.8

974.7

729.3

0.8%

15.3%

-17.7%

5.4%
-8.0%

7.5%

-1.5%

10.6%

38.6%

4.0%
12.3%

8.2%

4.6%

31.2%

26.9%

-6.8%

5.3%
13.7%

21.8%

32.4%

15.1%

356.5%

11.7%
28.5%

18.3%

39.8%

Liabilities
As of 31 December 2014, TBC had total liabilities of GEL 4,404.0 
million, up 18.3% YoY and 8.2% QoQ. 

On a YoY basis, the GEL 682.2 million, or 18.3%, increase in total 
liabilities was primarily due to the GEL 435.5 million, or 15.1%, increase 
in customer deposits, which was primarily driven by the increase in 
retail deposits, as well as due to a GEL 183.5 million increase in due to 
credit institutions, which resulted from increases in other borrowed 
funds by GEL 144.7 million and in due to other banks by GEL 38.7 
million. The increase in total liabilities was also driven by the issuance 
of bonds in 2014 by our subsidiaries TBC Kredit and TBC Leasing in the 
amounts of USD 5.0 million and USD 2.0 million, respectively.

On a QoQ basis, the GEL 335.1 million, or 8.2% increase in total 
liabilities was primarily due to the GEL 319.6 million, or 10.6% increase 
in customer accounts. 

Liquidity 
The Bank’s liquidity ratio, as defined by the National Bank of Georgia, 
was 31.1%, compared to 34.0% and 37.7% as of 31 December 2013 and 
30 September 2014, respectively.

TBC Bank  Annual Report 2014 
Total Equity
As of 31 December 2014, TBC had total equity of GEL 1,019.5 million, 
compared to GEL 729.3 million as of 31 December 2013 and GEL 974.7 
million as of 30 September 2014. The YoY increase in total equity was 
primarily driven by the net income attributable to owners of the bank of 
GEL 157.5 million and the IPO gross proceeds of GEL 175.6 million. 
These increases were partially offset by the 2013 dividend payout in Q1 
2014 of GEL 26.5 million. 

Regulatory Capital
As of 31 December 2014, the Bank’s Basel II/III(a) tier 1 and total capital 
adequacy ratios (CAR) were 12.4% and 15.0%, respectively, compared 
to 10.7% and 14.4% as of 31 December 2013, and 13.6% and 16.7% as of 
30 September 2014. The decrease in CAR ratios on a QoQ basis was 
due to the 14.8% increase in risk weighted assets associated with the 
increased gross loans and the local currency devaluation. The 
minimum capital requirements set by NBG for Basel II/III tier 1 and 
total capital ratios are 8.5% and 10.5% (13.5% including the capital 
buffer), respectively. The Bank’s Basel II/III tier 1 capital reached GEL 
783.4 million, compared to GEL 526.2 million as of 31 December 2013 
and GEL 743.6 million as of 30 September 2014. Risk weighted assets 
were GEL 6,296.7 million as of 31 December 2014, up GEL 1,395.7 
million YoY and up GEL 809.9 million QoQ.

The Bank’s Basel I tier 1 capital ratio was 24.7%, compared to 21.6%  
and 26.8% as of 31 December 2013 and 30 September 2014, respectively. 
Tier 1 capital reached GEL 967.5 million, compared to 675.7 million  
and 926.1 million as of 31 December 2013 and 30 September 2014, 
respectively. Risk weighted assets were GEL 3,910.8 million as of 
31 December 2014, up GEL 775.3 YoY and GEL 454.5 million QoQ.

(a)  Starting from June 2014 National Bank of Georgia enforced Basel II/III regulation.


Market Shares(b) 

Asset Market Shares
TBC Bank’s market share in total assets increased by 1.0pp YoY 
and 0.4pp QoQ, attaining 26.3% as of 31 December 2014.

Loans Market Shares
TBC Bank’s market share in total loans was 27.7% as of 
31 December 2014, up 0.4pp YoY and 0.7pp QoQ. 

In terms of individual loans, the Bank became the largest bank in 
individual loans with 29.7% of market share as of 31 December 
2014, up 2.0pp YoY and 1.1pp QoQ. The market share in legal entity 
loans was 25.8%, down 1.1pp YoY and up 0.3pp QoQ.

Deposits Market Shares
TBC Bank’s market share in total deposits was 28.4% as of 
31 December 2014, down 1.1pp YoY and up 0.6pp QoQ. 

The Bank maintains its longstanding leadership in individual 
deposits with a market share of 33.7%, up 0.7pp YoY and up 0.5pp 
QoQ. In terms of legal entity deposits, TBC Bank had market  
share of 23.0%, down 2.9pp YoY and up 0.6pp QoQ. The Bank uses 
corporate deposits mainly for liquidity management purposes.

(b)  Market shares are based on National Bank of Georgia (NBG) and include 

Bank Constanta.

57  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Strategic Report
Financial Review 
Continued


Results by Segments and Subsidiaries

•  Retail – all individual customers of the Group as well as customers 

•  SME – business customers that are not included either in the 

that have been granted gold-pawn loans.

corporate or micro segments.

•  Corporate – business customers which have annual revenue of GEL 

8.0 million or more or have been granted a loan in an amount 
equivalent to USD 1.5 million or more. Some other significant legal 
entity customers may also be assigned the status of being a 
corporate customer, on a discretionary basis; for example, if they 
are regarded by the Group as having strong growth potential.

•  Micro – all business customers of Bank Constanta, that have been 
granted loans by and/or have deposits with Bank Constanta, the 
amount of which in neither case exceeds USD 150 thousand.
•  Corporate Center and Other Operations – comprise the Treasury, 

other support and back office functions, and non-banking 
subsidiaries of the Group.

The following table sets out information on the financial results of TBC's segments for 2014:

Retail

Corporate

SME

Micro

Corp. Center

Total 

In thousands of GEL

31-Dec-14

Interest Income

Interest Expense

Intersegment interest income/(expense)

Net interest income

Fee and commission income

Fee and commission expense

Net Fee and commission income

Gains less losses from trading in foreign currencies

Foreign exchange translation losses less gains

Net gain from derivative financial instruments

Other operating income

Other operating non interest income

Provision for loan impairment

Provision for performance guarantees and credit 

related commitments

Provision for impairment of investments in finance lease

Provision for impairment of other financial assets

Impairment of investment securities available for sale

Profit before administrative and other expenses and 

income taxes

Staff costs

Depreciation and amortisation

Provision for liabilities and charges

237,804

-80,808

7,499

164,495

46,368

-26,230

20,138

9,932

 – 

 – 

 – 

116,404

-21,845

-42,246

52,313

18,093

-1,312

16,781

12,456

 – 

 – 

 – 

53,739

-7,196

-3,640

42,903

9,268

-906

8,362

13,286

 – 

 – 

 – 

57,573

-192

-18,468

38,913

3,498

-911

2,587

1,820

 – 

 – 

 – 

9,932

-22,046

12,456

-18,995

13,286

-1,625

1,820

-6,006

–

–

–

–

885

–

–

–

17

–

–

–

–

–

–

–

172,519

-55,427

-13,132

 – 

63,440

-11,826

-780

 – 

62,943

-10,755

-1,915

37,314

-15,808

-3,579

 – 

 – 

46,837

-63,668

512,357

-173,709

56,855

40,024

10,976

-164

10,812

2,236

2,359

-683

19,600

23,512

–

–

-77

-1,236

-22

–

338,648

77,865

-29,523

58,680

39,730

2,359

-683

19,600

61,006

-48,672

902

-77

-1,236

-22

73,013

409,229

-29,019

-122,835

-5,021

-5,500

-24,427

-5,500

-73,548

Administrative and other operating expenses

-36,026

-4,432

-4,981

-9,600

-18,509

Operating expenses

Profit before tax

Income tax expense

Profit for the year

 58 

-104,585

-17,038

-17,651

-28,987

-58,049

-226,310

67,934

-9,087

58,847

46,402

-6,207

40,195

45,292

-6,059

39,233

8,327

-1,114

7,213

14,964

-2,001

12,963

182,919

-24,468

158,451

TBC Bank  Annual Report 2014The following table sets out loans and customer deposits portfolios of TBC's segments as of 31 December 2014, 30 September 2014 and 
31 December 2013:

In thousands of GEL

Loans and Advances to Customers

Consumer 

Mortgage 

Pawn

Retail 

Corporate 

SME 

Micro 

Total loans and advances to customers (gross)

Less: Provision for loan impairment

Total loans and advances to customers (net)

Customer Accounts

Retail 

Corporate 

SME 

Micro 

Total customer accounts

31-Dec-14

30-Sep-14

31-Dec-13

781,043

716,868

169,002

1,666,913

1,231,729

533,919

273,699

676,337

627,531

142,361

603,434

499,428

104,652

1,446,229

1,207,514

1,084,219

1,157,334

460,727

239,034

392,446

201,287

3,706,261

3,230,209

2,958,581

-149,764

-146,145

-156,869

3,556,496

3,084,064

2,801,712

1,977,173

1,788,244

1,610,676

832,555

507,816

4,884

746,345

463,078

5,142

819,779

451,985

4,443

3,322,428

3,002,810

2,886,883

Retail Banking
Retail Loans and Advances to Customers
As of 31 December 2014, retail loans stood at GEL 1,666.9 million, up by 
38.0% YoY and 15.3% QoQ. As of this date, TBC Bank’s market share in 
individual loans was 29.7%.

Corporate Banking
Corporate Loans and Advances to Customers
As of 31 December 2014, corporate loans amounted to GEL 1,231.7 
million, up by 6.4% YoY and 13.6% QoQ. As of the same date, foreign 
currency loans represented 69.6% of the total corporate loan portfolio.

As of 31 December 2014, foreign currency loans represented 56.2% of 
total retail loan portfolio.

Retail Customer Deposits
As of 31 December 2014, retail deposits increased to GEL 1,977.2 
million, up 22.8% YoY and 10.6% QoQ. TBC’s market share in individual 
deposits was 33.7% as of the same date.

Term deposits represented 65.4% of the total retail deposit portfolio as 
of 31 December 2014. Foreign currency deposits represented 84.3% of 
total retail deposit portfolio.

Retail Segment Profitability
In 2014, retail loan yields and deposit rates stood at 17.4% and 4.6%, 
respectively, and the segment’s cost of risk was 1.6%. The retail 
segment contributed to 37.1%, or GEL 58.8 million, to TBC’s total net 
income in 2014.

Corporate Customer Deposits
As of 31 December 2014, corporate deposits were GEL 832.6 million, 
up 1.6% YoY and 11.6% QoQ. As of the same date, foreign currency 
corporate deposits represented 41.7% of the total corporate 
deposit portfolio.

Corporate Segment Profitability
In 2014, corporate loan yields and deposit rates stood at 10.7% and 
3.0%, respectively. In the same period, the cost of risk was 1.8%. In 
terms of profitability, the corporate segment’s net profit reached GEL 
40.2 million, or 25.4% of TBCs total net income.

SME Banking
SME Loans and Advances to Customers
As of 31 December 2014, SME loans increased to GEL 533.9 million,  
up by 36.0% YoY and 15.9% QoQ. Despite the absence of SME market 
information(a), the management believes that TBC Bank is one of the 
leading banks in the market, based on its large and continuously-
growing number of loyal customers.

(a)  Due to the fact that NBG does not produce market data comparisons for the SME 

segment, it is impossible to calculate SME market shares.

59  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Strategic Report
Financial Review 
Continued

As of 31 December 2014, foreign currency loans represented 84.3% of 
the total SME portfolio.

SME Customer Deposits
As of 31 December 2014, SME deposits were GEL 507.8 million, up by 
12.4% YoY and 9.7% QoQ. In regard to SME deposits, the management 
believes that TBC Bank has the largest shares on the market, based on 
its large customer base.

Foreign currency SME deposits represented 54.0% of total SME 
deposit portfolio.

SME Segment Profitability
In 2014, SME loan yields and deposit rates stood at 12.3% and 1.6%, 
respectively. In the same period, cost of risk was 0.4%. In terms of 
profitability, the SME segment net profit reached GEL 39.2 million,  
or 24.8%, of TBC’s total net income. 

Subsidiaries 

Subsidiary

United Financial Corporation JSC

TBC Broker LLC

TBC Leasing JSC

TBC Kredit LLC

Banking System Service Company LLC

TBC Pay LLC

Real Estate Management Fund JSC

TBC Invest LLC

Bank Constanta JSC

Ownership/
voting % as of 
31 December 
2014

98.7%

100.0%

99.5%

Country

Georgia

Georgia

Georgia

75.0% Azerbaijan

100.0%

100.0%

100.0%

100.0%

100.0%

Georgia

Georgia

Georgia

Israel

Georgia

 60 

Micro Banking
Micro Loans and Advances to Customers 
Micro loans reached GEL 273.7 million as of 31 December 2014, up by 
36.0% YoY and 14.5% QoQ. As of the same date, foreign currency loans 
represented 35.9% of the total micro loan portfolio.

Micro Customer Deposits
As of 31 December 2014, micro customer deposits amounted to GEL 
4.9 million, up by 9.5% YoY and down 5.0% QoQ. The QoQ decrease was 
mainly due to the release of costly legal entity deposits aligned with the 
management’s decision to optimise the cost of funding prior to the 
merger of TBC Bank and Bank Constanta, which was completed in 
January 2015.

Foreign currency micro deposits represented 26.3% of the total micro 
deposit portfolio.

Micro Segment Profitability
In 2014, micro loan yields and deposit rates stood at 24.8% and 4.2%, 
respectively. In the same period, the cost of risk was 2.6%. In terms of 
profitability, the micro segment’s net profit reached GEL 7.2 million, or 
4.6% of TBC’s total net income.

Total Assets (after elimination)

Year of 
incorporation 
or acquisition

1997

1999

2003

2008

2009

2009

Industry

Card processing

Brokerage

Leasing
Non-banking credit 
institution

Information services

Processing

2010 Real estate management

2011

2011

PR and marketing

Financial institution

456,330 

Amount 
GEL’000

6,666 

228 

71,099 

91,165 

494 

23,089 

1,129 

99 

% in 
TBC Group

0.12%

0.00%

1.31%

1.68%

0.01%

0.43%

0.02%

0.00%

8.41%

TBC Bank  Annual Report 2014
Annexes

Consolidated Balance Sheet

in thousands of GEL

Cash and cash equivalents 

Due from other banks

Mandatory cash balances with National Bank of Georgia

Loans and advances to customers (Net)

Investment securities available for sale

Repurchase receivables

Investments in finance leases 

Investment properties

Goodwill 

Intangible assets 

Premises and equipment 

Other financial assets 

Deferred income tax asset

Current income tax prepayment

Other assets 

TOTAL ASSETS 

LIABILITIES 

Due to credit institutions

Customer accounts 

Current income tax liability 

Debt Securities in issue

Deferred income tax liability 

Provisions for liabilities and charges 

Other financial liabilities 

Subordinated debt 

Other liabilities 

TOTAL LIABILITIES 

EQUITY 

Share capital

Share premium

Retained earnings

Share based payment reserve

Other reserves

TOTAL EQUITY

Non-controlling interest 

TOTAL EQUITY

TOTAL LIABILITIES AND EQUITY 

31-Dec-14

30-Sep-14

31-Dec-13

532,118

33,704

336,075

548,286

31,928

314,902

390,465

1,708

295,332

3,556,496

3,084,064

2,801,712

466,510

557,219

500,651

0

50,907

76,216

2,726

37,756

208,692

43,857

383

251

77,776

9,965

43,944

77,893

2,726

30,244

197,859

42,443

304

4,813
96,978

0

35,613

83,383

2,726

23,491

199,668

45,049

0

6,202
65,075

5,423,466

5,043,567

4,451,075

749,285

760,339

565,806

3,322,428

3,002,810

2,886,883

12,433

20,423

23,187

11,899

41,346

188,015

34,974

1,158

14,732

34,225

9,352

36,062

180,737

29,500

0

4,474

27,814

12,380

24,850

168,274

31,305

4,403,990

4,068,915

3,721,786

19,576

405,658

532,992

4,624

49,255

19,576

405,658

492,135

3,605
45,839

1,012,105

966,813

7,371

7,839

1,019,477

974,652

16,499

242,624

402,627

2,032
50,840

714,622

14,667

729,289

5,423,466

5,043,567

4,451,075

61  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Strategic Report
Financial Review 
Continued

Consolidated Income Statement

In thousands of GEL

Interest income 

Interest expense 

Net interest income

Fee and commission income

Fee and commission expense

Net Fee and Commission Income

Gains less losses from trading in foreign currencies

Foreign exchange translation gains less losses

Gains less losses/(losses less gains) from derivative financial 

instruments

Other operating income

Other operating non-interest income

Provision for loan impairment

Provision for impairment of investments in finance lease

Provision for/ (recovery of provision) performance guarantees and 

credit related commitments

Provision for impairment of other financial assets

Impairment of investment securities available for sale

Operating income after provisions for impairment

Staff costs

Depreciation and amortisation

Provision for liabilities and charges

Administrative and other operating expenses

Operating expenses

Profit before tax

Income tax expense 

Profit for the period

Profit attributable to owners of the bank

FY 2014

FY 2013

4Q'14

3Q'14

4Q'13

512,357

-173,709

338,648

88,204

-29,523

58,682

39,730

2,359

-683

19,598

61,004

474,796
-192,146

282,650

74,362
-24,301

50,061

37,894

-5,901

613
16,135

48,741

-48,672

-32,971

-77

-98

902

-1,236

-22

-6,459

-2,236
-1,142

409,229

338,546

-122,835

-108,613

-24,427

-5,500

-73,548

-19,993

-1,315
-68,692

-226,310

-198,613

182,919

-24,468

158,451

157,451

139,933

-15,663

124,270

121,616

136,780

-44,505

92,276

26,198

-8,578

17,620

14,618

1,164

-299

6,934

22,416

-16,198

89

-1,875

-669

0

113,659

-37,260

-8,194

-720

-21,520

-67,694

45,965

-5,940

40,026

39,901

128,585
-43,234

120,710
-44,725

85,351

22,621
-7,228

15,393

8,391

1,753

162
3,233

13,539

-5,521

-56

164

52
0

108,923

-29,575

-5,541

-4,780
-16,424

-56,321

52,602

-7,028

45,574

45,518

75,985

20,329
-5,045

15,284

11,695

-3,592

-57
4,969

13,014

-9,026

-27

679

-1,401
-1,137

93,372

-30,891

-4,954

-1,315
-18,659

-55,819

37,553

-2,147

35,406

34,646

 62 

TBC Bank  Annual Report 2014
Key Ratios

Average Balances
Average balances included in this document are calculated as the average of the relevant monthly balances as at each month end. Balances 
have been extracted from TBC's unaudited and consolidated management accounts prepared from TBC's accounting records and used by 
Management for monitoring and control purposes.

ROAE1

ROAA2

Pre-provision ROAE

Pre-provision ROAA

Cost: Income3

Cost of Risk4

NIM5

Loan yields6

Deposit rates7

Yields on interest earning assets8

Cost of Funding9

Spread10

NPLs to gross loans11

NPLs+restructured loans to gross loans12

Provision Level to Gross Loans13

NPLs+Restructured loans coverage ratio14

BIS Tier 115

Total BIS CAR16

NBG Basel II Tier 1 CAR17

NBG Basel II Total CAR18

FY 2014

18.4%

3.3%

24.2%

4.4%

49.4%

1.6%

8.5%

14.9%

3.7%

12.8%

4.6%

8.2%

0.5%

3.7%

4.0%

FY 2013

18.7%

3.1%

25.3%

4.2%

52.1%

1.3%

8.4%

16.6%

5.5%

14.1%

5.9%

8.2%

1.1%

4.8%

5.3%

4Q'14

16.0%

3.1%

23.5%

4.5%

51.2%

1.9%

8.5%

14.3%

3.5%

12.6%

4.4%

8.2%

0.5%

3.7%

4.0%

3Q'14

19.2%

3.7%

21.4%

4.1%

49.3%

0.7%

8.3%

14.9%

3.6%

12.5%

4.5%

8.0%

0.9%

4.1%

4.5%

4Q'13

19.8%

3.4%

26.0%

4.4%

53.5%

1.3%

8.5%

16.0%

4.5%

13.6%

5.3%

8.3%

1.1%

4.8%

5.3%

109.4%

110.6%

109.4%

111.6%

110.6%

24.7%

30.4%

12.4%

15.0%

21.6%

28.6%

10.7%

14.4%

24.7%

30.4%

12.4%

15.0%

26.8%

33.0%

13.6%

16.7%

21.6%

28.6%

10.7%

14.4%

63  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Strategic Report
Financial Review 
Continued

Selected Ratios Calculated Based on Quarterly Averages

For the readers’ convenience, below are the ratios calculated based on quarterly average balances.

ROAE

ROAA

Pre-provision ROAE

Pre-provision ROAA

Cost of Risk

NIM

Loan yields

Deposit rates

Yields on interest earning assets

Cost of Funding

Spread

FY 2014

18.2%

3.3%

23.9%

4.3%

1.5%

8.3%

14.6%

3.7%

12.6%

4.5%

8.1%

FY 2013

18.7%

3.1%

25.3%

4.2%

1.2%

8.3%

16.4%

5.4%

13.9%

5.8%

8.1%

4Q'14

16.0%

3.0%

23.5%

4.4%

1.9%

8.3%

14.2%

3.5%

12.3%

4.3%

8.1%

3Q'14

19.2%

3.7%

21.4%

4.1%

0.7%

8.2%

14.7%

3.6%

12.4%

4.4%

7.9%

4Q'13

19.8%

3.3%

26.0%

4.3%

1.3%

8.4%

15.8%

4.4%

13.4%

5.1%

8.3%

 64 

TBC Bank  Annual Report 2014 
Ratio definitions

1.  Return on average total equity (ROAE) equals net income 
attributable to owners divided by monthly average of total 
shareholders’ equity attributable to the Bank’s equity holders  
for the same period; Pre-provision ROAE excludes all provision 
charges. Annualised where applicable. 

2.  Return on average total assets (ROAA) equals net income of the 
period divided by monthly average total assets for the same 
period. Pre-provision ROAE excludes all provision charges. 
Annualised where applicable.

3.  Cost to Income ratio equals total operating expenses for  

the period divided by the total revenue for the same period. 
(Revenue represents the sum of net interest income, net fee  
and commission income and other non-interest income).
4.  Cost of risk equals provision for loan impairment divided by 
monthly average gross loans and advances to customers. 
Annualised where applicable. 

5.  Net interest margin (NIM) is net interest income divided by monthly 
average interest-earning assets. Annualised where applicable. 

6.  Loan yields equal interest income on loans and advances to 

customers divided by monthly average gross loans and advances 
to customers. Annualised where applicable.

7.  Deposit rates equal interest expense on customer accounts 

divided by monthly average total customer deposits. Annualised 
where applicable. 

8.  Yields on interest earning assets equals total interest income 

divided by monthly average interest earning assets. Annualised 
where applicable.

9.  Cost of funding equals total interest expense divided by monthly 
average interest bearing liabilities. Annualised where applicable.

10. Spread equals difference between yields on interest earning 

assets and cost of funding.

11. NPLs to gross loans ratio equals loans for which principal or 

interest repayment is overdue for more than 90 days divided by 
the gross loan portfolio for the same period.

12. NPLs+restructured loans to gross loans equal NPLs plus those 
restructured loans that are overdue by 90 days or less divided by 
the gross loan portfolio for the same period.

13. Provision Level to Gross Loans equal loan loss provision divided 

by the gross loan portfolio for the same period.

14. NPLs+Restructured loans coverage ratio equal loan loss 

provision divided by the sum of NPLs plus those restructured 
loans that are overdue by 90 days or less.

15. BIS Tier 1 capital adequacy ratio Tier 1 capital over total  
risk weighted assets, both calculated in accordance with  
Basel I requirements.

16. Total BIS CAR equals total capital over total risk weighted assets, 

both calculated in accordance with Basel I requirements.
17. NBG Basel II Tier 1 CAR equals Tier I Capital divided by total  
risk weighted assets, both calculated in accordance with  
the NBG Basel II requirements. After adoption of NBG  
Basel II/III requirements, the Bank also calculates its capital 
requirements and risk weighted assets separately for Pillar 1. 
Detailed instructions of Pillar 1 calculations are given by NBG. 
The reporting started from the end of 2012.

18. NBG Basel II Total CAR equals total capital divided by total  
risk weighted assets, both calculated in accordance with  
the NBG Basel II requirements. After adoption of NBG  
Basel II/III requirements, the Bank also calculates its capital 
requirements and risk weighted assets separately for Pillar 1. 
Detailed instructions of Pillar 1 calculations are given by NBG. 
The reporting started from the end of 2012.

 
Exchange Rates

Certain financial information in this document is presented in  
USD solely for the convenience of the reader. For balance sheet 
items, we used the end-of-period official exchange rate as 
reported by the NBG as of 31 December 2014, 30 September 2014, 
and 31 December 2013.

65  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Strategic Report
Corporate Social Responsibility Report

TBC Bank’s outstanding CSR track record was 
recognised by the EMEA Finance Magazine with 
the Best Corporate Social Responsibility in 
Central & Eastern Europe and CIS 2013 award. 

We firmly believe that it is our responsibility to support the community, 
the environment and our wider stakeholders among which we operate. 
The Bank’s CSR Strategy covers four main areas: workplace, market 
place, environment and community.

Workplace
TBC Bank is dedicated to creating the best workplace experience for 
its employees. We offer employees the largest benefits package in the 
country, as well as advanced professional education and training 
opportunities. Projects implemented for TBC Bank employees include:

•  TBC Fund for Employees with Large Families (founded in 2013);
•  TBC Academy providing training and workshops in different areas 
of business and banking free of charge for TBC Bank employees 
(founded in 2011);

•  Tuition funding to ten members of the middle management for 

studies at an MBA level;

•  Full social benefits package, including health insurance, pension 
schemes, and lengthy, fully-paid maternity and paternity leave.

Environment
TBC Bank believes it has one of the most advanced Environmental and 
Social Risk Management systems in the region. Our ESMS Policy is 
aligned with the requirements of all relevant recommended best 
practices. The system has been developed in cooperation with EBRD, 
IFC, DEG, ADB, and FMO and includes provisions that are often much 
stricter than national requirements. The Bank also ensures that its 
clients and sub-contractors comply with international social and 
environmental standards.

ESMS Policy
TBC Bank was one of the first banks in the country to develop  
an Environmental and Social Management System (ESMS).  
Our International Financial Institution (IFI) shareholders – DEG, IFC, 
EBRD, and FMO – provided expertise and guidance throughout the 
process to ensure that the Bank implements the most advanced and 
comprehensive system based on the highest standards of international 
best practice. 

These and other matters concerning employee relations are covered 
in greater detail on page 26.

Marketplace
TBC Bank has a traditional commitment to supporting small and 
medium size businesses. We have a track record for attracting 
dedicated facilities for SME financing – including local currency and 
sector-specific funds for high-priority industries in the country (such 
as agriculture, healthcare and energy). 

Additionally, TBC Bank is the first bank in the region to offer free 
educational services to its SME clients through the TBC Bank Business 
Support Programme launched in 2013 with support from IFC and ADB 
and in partnership with IBM, Ernst & Young and BDO.

The Business Support Programme is covered in greater detail on  
page 32.

The ESMS Policy focuses on the environmental and social issues 
associated with commercial lending and investments. The main 
provisions of the ESMS policy are as follows:

•  Environmental and social (E&S) risks associated with the Bank’s 

operations, relying on tools like EBRD’s Environmental and Social 
Risk Management Manual, IFC’s web-based ES toolkit, FMOs 
Sectoral Guidelines for Environmental and Social Risk 
Assessment, IFC’s Sustainability Framework and Performance 
Standards and Guidance Notes, UNEP-FI’s Guide to Banking and 
Sustainability, and ADB’s ESMS Template for Banks and Funds.

•  Protection of human and labour rights, especially those  
of vulnerable population groups, including children and  
indigenous peoples.

TBC Bank regularly updates the SEMS document together with its 
shareholder and partner IFIs.

The latest update to the policy was approved by the Supervisory Board 
and signed by our CEO in December 2012. Our commitment to 
regularly reviewing and upgrading our SEMS policy ensures that the 
Bank effectively manages environmental and social risks associated 
with its operations in order to minimise its impact on the environment 
and its stakeholders. 

Full details of the TBC Bank ESMS policy are available on the Bank’s 
Investor Relations website.

 66 

TBC Bank  Annual Report 2014 
Community
TBC Bank differentiates itself through long-term and significant 
financial commitment to developing culture, art and music in Georgia, 
as well as by maintaining Georgian national heritage. Our investment 
and support in the community has continued with several new, as well 
as sustained traditional projects in 2014.



Community Projects 
implemented by TBC Bank  
in 2014 include: 

 — Exclusive exhibition of Georgian cultural heritage

 — Literary Award Saba 

 — Saba Electronic Bookstore 

 — First digital TV channel Artarea 

 — TBC Art Gallery 

 — TBC Gallery 

 — Public Private Partnership (PPP) for Georgian 

cinema development 

 — Art Wall, a unique display project

 — Kolga Photo Competition

 — Projects for tourism and the promotion of sports 

among young people 

 — TV project on money management 

From Bronze to TBC – Ancient Georgian Treasures at TBC Art Gallery
The feature exhibition of 2014 at TBC Art Gallery was the presentation 
of a unique collection of ancient Georgian openwork bronze buckles, 
preserved to this date in the Oni Local Museum. The exhibition 
integrated 18 historical artefacts that date back to the eighth to sixth 
centuries BC and the first to fourth centuries AD. 

These buckles are of special importance to the history of Georgian 
culture. They incorporate ancient traditions of artistic metalwork and 
decorative jewellery design. The openwork bronze buckles discovered 
in Georgia already attracted scientists’ attention in the early 19th 
century. Due to the lack of appropriate regulatory framework, the 
artefacts were exported abroad and appeared in private collections. 

Thus it was of special importance to display the collection of 18 buckles 
still located in Georgia to the wider public, which was largely unaware 
of its existence, and preserve its significance in the history of Georgian 
culture.

Rehabilitation of Mutso – Georgian Cultural Heritage
Mutso is a stronghold city in the Northern part of mountainous Georgia 
that dates back to the middle ages and integrates 25 fortress-houses 
and five battle towers. Constructions similar to Mutso are common in 
the Caucasus. However, this site is unique for its vertically developed 
urbanisation. Unfortunately, only two to four of the original six floors of 
the battle towers have survived the test of time, while the rest of the 
buildings require urgent reconstruction as well. TBC Bank proudly 
supports the project of rehabilitation for this historic monument and 
the site is set to welcome its first tourist in 2015.

67  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Strategic Report
Corporate Social Responsibility Report
Continued

Literary Award Saba
TBC continued to support the Saba Literary Awards Programme, one 
of the most respected and anticipated literary events in the country. 
TBC Bank founded the programme in 2003 with 2014 marking the 12th 
anniversary of the ceremony. To this date, the Bank has recognised 
over 110 authors and awarded c. GEL 380,000 in prizes. 

SABA online bookstore, the satellite project to the Awards 
Programme, has been gaining popularity among the local and expat 
communities. The e-bookstore, which also introduced the first 
Georgian e-reader apps for Android and iOS in 2014, promotes 
Georgian literature beyond the country’s borders and allows new 
authors to be discovered and appreciated. To this date, up to 150 
established and up-and-coming writers have created their own 
electronic books and sold them using our innovative e-book platform. 
The e-bookstore can be accessed at www.saba.com.ge. 

TBC Art Gallery and TBC Gallery
TBC Art Gallery actively presented significant art events to the public 
throughout 2014. Four exclusive exhibitions were held during the year 
and aimed to promote the most outstanding representatives of 
Georgian visual arts. 

TBC Gallery, located in TBC Bank’s head office, hosted more than  
50 cultural events, among them were presentations of new books, 
movies, musical albums, paintings and photos, concerts, and creative 
evenings. TBC Gallery is one of the most active and prestigious 
galleries in the country. 

TBC Supporting Georgian Art Abroad
In 2014, TBC Bank actively promoted Georgian artists abroad.  
Four independent projects were implemented in this direction:

London Rich Mix Art Space exhibition: Heritage 
With financial backing from TBC Bank, the project entitled Heritage 
was presented at the London Rich Mix Art Space. This project united 
four Georgian and one Argentinian artist and took place at the 
Shoreditch Rich Mix Contemporary Art Space in London.

Georgians at the New Talents – Biennale Cologne
Two Georgian artists, together with 56 others representing different 
countries, appeared at the New Talents – Biennale Cologne event held  
in Germany. TBC Bank was the presenting sponsor of these young 
Georgian artists and the official partner of the Biennale.

Artarea – www.artarea.tv 
In 2014, TBC Bank continued its active support in the development of 
the first online and digital TV project focusing on culture. Due to the 
unique content of the channel and the authors gathered around it, 
Artarea went beyond virtual space in 2014 and started broadcasting on 
cable. Artarea provides viewers with news on the latest developments 
and achievements in culture and arts, featuring popular Georgian 
authors and cultural figures. In 2014, the project expanded its activity 
and in conjunction with the digital work, became a physical space 
where people interested in arts can attend various master classes  
and meet artists and authors. Furthermore, the practice of sharing 
experience with students transformed into a firm tradition at Artarea. 

 68 

TBC Bank  Annual Report 2014Promotion of Georgian artists to Sotheby’s 
In 2014, TBC Art Gallery presented two Georgian artists at the 
Sotheby’s Auction House sale event Crossroads. The event also 
incorporated artworks from Turkey, Iran, Afghanistan and Tajikistan. 
The project was implemented with active support from the Chairman 
of TBC Bank Supervisory Board, Mamuka Khazaradze. The event 
marked the second time TBC Gallery has presented works of art from 
Georgian artists at a Sotheby’s auction event.

Georgian artists in PHOTO-OFF 
TBC Art Gallery presented several Georgian photographers with the 
project C.V.-LISATION OF MADNESS at the yearly photo exhibition 
PHOTO-OFF in Paris in 2014. This was the second time Georgian 
photographers were invited to the event. Like last year, the Georgian 
project became very popular among photo critics and international 
magazines and newspapers. TBC Art Gallery was the presenter  
both years. 

Public Private Partnership for Georgian Cinema 
In 2014 TBC Bank started the first ever pubic private partnership (PPP) 
programme in support of Georgian cinema, an area of contemporary 
Georgian art that we believe has the greatest potential for international 
success. With the donation of approximately GEL 100,000 to the 
Georgian National Film Center, TBC Bank sponsored the production  
of eight short fiction and documentary films. All eight products are 
currently at the post-production stage, and TBC Bank and the Film 
Center will jointly present them in May 2015. 

Art Wall – digital space for contemporary artists
TBC Bank created the first digital space dedicated to modern video art 
titled ART WALL. Located at one of the Bank’s branches in the central 
part of the capital city, the Wall presents open-air art shows by 
established and promising Georgian artists.

Promotion of young photographers
Another traditional project pioneered by TBC Bank in 2004 celebrated 
its 11th anniversary this year. Kolga, a photo competition for young 
artists, seeks to discover and promote yet unknown photographers. 
The winning pieces were displayed at the Bank’s head office.

Development of tourism and promotion of sports among youth 
• 

Infrastructure works in Tusheti – TBC continued to rehabilitate the 
horse-riding routes and other tourist infrastructure in the remote 
mountainous region of Georgia, which attracts special interest 
from campers and hikers.

•  Zeta Camping – Zeta is a seasonal camp in a mountainous city of 

Georgia, financed by TBC Bank. The camp can host approximately 
30 people each season and provides necessary infrastructure for 
tourists and visitors. The Bank’s investment was crucial for 
developing and promoting tourism in the region.

Notable social projects
•  Financial aid to the Green House Psychological Support Centre – 

with this project, TBC Bank supports disabled children, who receive 
therapeutic and psychological aid free of charge. The centre treats 
up to 150 children every day. 

Developing financial literacy – money management advice for  
retail customers
The TV show on money management is TBC Bank’s multi-media 
initiative designed to improve general financial literacy of the Georgian 
retail consumers. The project utilised old media, new media and live 
events to maximise its reach and effectiveness, covering three 
platforms: a weekly TV show on a popular news channel, YouTube 
tutorials, and live master class events.

The main idea of the project is to provide customers with advice on 
managing their personal finances, including using products offered  
by the banks and other financial institutions, such as insurance 
companies. The overall goal is to raise financial literacy among the 
Bank’s existing and potential retail clients so that they can better 
utilise and service their financial resources and obligations.

69  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review TBC Bank  Annual Report 2014

From left to right: Badri Japaridze, Irina Schmidt, Mamuka Khazaradze, Eric J. Rajendra. 
In the top row, from left to right: Nicholas Haag, Stefano Marsaglia, Nikoloz Enukidze

 70 

TBC Bank  Annual Report 2014

Governance

73

Supervisory 
Board Report and 
Responsibilities

72  Chairman’s Corporate Governance Statement
73  Supervisory Board Report and Responsibilities
83  Supervisory Board Committees
84  Audit Committee Report 
89  Remuneration Committee Report 
90  Corporate Governance and Nomination Committee Report
91  Risks, Ethics and Compliance Committee Report
92  Management Board
97  Management Board Committees
99  Risk Management 

84

Audit Committee 
Report

99

Risk 
Management

71  

 Strategic Report  Governance  Financial Statements  Business Review Governance
Chairman’s Corporate Governance Statement

Risk Management Strategic Initiatives. These are discussed in greater 
detail in our Risk Management Chapter on page 99 and in the Risks, 
Ethics and Compliance Committee Report on page 91. The Supervisory 
Board is charged with the responsibility of ensuring that the Bank’s 
Management achieves its strategic objectives. During the year, 
Management reviewed the Bank’s strategy, addressed in greater  
detail in the Strategic Report on page 18, and confirmed the updated 
strategy for years 2014-2018.

Even before the Bank’s IPO in 2014, TBC was committed to building  
a robust corporate governance framework supported by its 
International Financial Institution (IFI) shareholders. Over the past 
year, the Bank further strengthened its corporate governance by 
welcoming three new Directors to the Supervisory Board, two of 
whom are independent Non-executive Directors.

In this Corporate Governance Report, the Bank has prepared a 
comprehensive review of its corporate governance framework, which 
includes the Audit Committee Report on page 84, the Supervisory 
Board Report and Responsibilities on page 73, and the Remuneration 
Report on page 89. A review of the responsibilities and effectiveness  
of all committees on the Supervisory Board level begins on page 73. 

TBC takes great pride in the fact that it is one of the best and largest 
employers in the Georgian private sector. The Bank looks to create  
a working environment where the best people strive to excel in their 
fields every day. A detailed report on our employee relations is 
available on page 26.

We believe our advanced corporate governance ensures a fully 
engaged relationship between our company and our shareholders and 
stakeholders. The Bank’s comprehensive investor communications 
programme has allowed its top management to meet with investors 
and shareholders on three separate roadshows since our listing  
in June 2014. Moreover, our Investor Relations website offers 
transparent, accurate and timely information to our investors.  
More information on the dialogue between TBC Bank and its 
shareholders is provided on page 196.

Finally, in 2014, the Supervisory Board continued to assess its 
effectiveness and found that it successfully fulfilled its responsibilities 
and operated effectively throughout the year. 

The following Supervisory Board Report is approved by the 
Supervisory Board of TBC Bank.

Mamuka Khazaradze
Chairman of the Supervisory Board


We believe our advanced corporate 
governance ensures a fully engaged 
relationship between our company 
and our shareholders and 
stakeholders

Mamuka Khazaradze 
Chairman of the  
Supervisory Board

Dear Shareholders,

In June 2014, TBC Bank listed its shares on the London Stock 
Exchange through GDRs. As a public company, we are firmly 
committed to the achieving standards of corporate governance, which 
are in accordance with all applicable regulatory requirements, best 
recommended practice, Basel requirements and the Bank’s future 
development plans.

The Supervisory Board has the ultimate responsibility for the Bank’s 
business, risk strategy and financial soundness, as well as how the 
Bank organises and governs itself with the goal of ensuring the 
long-term success of the Bank in order to best serve the needs  
of shareholders.

In 2014, the Supervisory Board focused on several key issues, 
including business strategy, corporate governance and risk 
management. The Supervisory Board reviewed and approved  
the revised Risk Appetites and Strategy, as well as the new 

 72 

TBC Bank  Annual Report 2014Supervisory Board 
Report and 
Responsibilities

The Bank’s governance structure establishes proper incentives for the 
Supervisory and Management Boards to pursue objectives that are in 
the interest of the Bank, and effectively manage the relationship 
between the Management Board, the Supervisory Board, 
shareholders and other stakeholders.

TBC Bank’s corporate governing bodies are the General Meeting of 
Shareholders, the Supervisory Board and the Management Board.  
A number of appropriate committees have been established at both 
the Supervisory and Management Board levels. 

The General Meeting of Shareholders is the supreme governing body 
of the Bank, with authority over all key decisions. It elects the Bank’s 
Supervisory Board, which is responsible for the supervision and 
appointment of members to the Management Board.

The Management Board is responsible for TBC's day-to-day 
management, with the exception of functions reserved to the General 
Meeting of Shareholders and the Supervisory Board. The Supervisory 
Board appoints the members of the Management Board for renewable 
terms of four years and is also in charge of their dismissal. Banking 
regulations contain certain limitations as to who may become a member 
of the Management Board and criteria that each director must fulfil.  
The scope of authority of each member of the Management Board is 
defined by a contract entered into with the director upon appointment.

The Supervisory Board plays a key role in the Corporate Governance of 
the Bank. It has ultimate responsibility for the Bank’s business, risk 
strategy and financial soundness, as well as how the Bank organises 
and governs itself. The Supervisory Board appoints and supervises 
Management to ensure both the achievement of the Bank's strategic 
objectives and Management’s ongoing response to the risks inherent 
in the business activities. The Supervisory Board is also responsible 
for the appointment, evaluation and compensation of the Management 
Board members. 

In addition, the Supervisory Board is responsible for the following 
specific areas:
•  approving purchases or disposals by TBC Bank that exceed 3%  

of the Bank's equity;

•  approving the issuance of procura (general power of attorney)  

by the management of TBC Bank;

•  approving the establishment and liquidation of TBC Bank's branches;
•  authorising any borrowing by TBC Bank if such borrowing exceeds 

20% of the Bank's equity;

•  electing, changing or removing the external auditor;
•  approving the listing of TBC Bank's shares on a stock exchange;
•  approving investments by TBC Bank, which exceed an aggregate 

total amount of USD 1 million;

•  approving any sale, lease, exchange, transfer, pledge, contribution 
or other disposition of the assets of TBC Bank and certain of its 
subsidiaries exceeding 5% of the book value of TBC Bank;

•  approving disposals of TBC Bank's assets, which exceed 5% of the 

Bank's equity;

•  approving TBC Bank's financial indicators for the following year, 

including its business plan or annual budget; and

•  approving the entering into related party transactions above  

USD 100,000.

Full responsibilities of the Supervisory Board are detailed in the Board 
Regulation, available through the Investor Relations website.

The Supervisory Board consists of seven members elected by the 
General Meeting of Shareholders for a term of four years each. The 
Chairman and the Deputy Chairman of the Supervisory Board are 
elected by a simple majority of votes. The Chairman of the Supervisory 
Board may not simultaneously hold the position of Chief Executive 
Officer of TBC Bank. The following table provides details on the 
Supervisory Board members and their respective appointment year.

73  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Governance
Supervisory Board Report and Responsibilities
Continued


Supervisory Board Composition

Name

Position

Mamuka Khazaradze

Chairman of the Supervisory Board

Badri Japaridze

Eric J. Rajendra

Irina Schmidt

Nicholas Dominic Haag

Stefano Marsaglia

Nikoloz Enukidze

Vice-Chairman of the Supervisory Board

Member 

Member 

Member 

Independent Member 
Independent Member 

Initial Year of 
Appointment

Current Terms Year  
of Appointment 

Current Terms 
Year of Expiration 

1992

1992

2010

2012

2013

2014
2013

2013

2013

2014

2012

2013

2014
2013

2017

2017

2018

2016

2017

2018
2017

* Emile Groot resigned in December 2014 and Stefano Marsaglia was appointed in his place.

Biographies for members of the Supervisory Board currently in office 
can be found on page 79. TBC Bank Supervisory Board includes two 
independent Directors as Board members. With three more members 
appointed as Board Directors by international financial institutions, the 
majority of the seven members of the Board are either independent or 
appointed by international shareholders, in line with the Bank’s 
commitment to high standards of corporate governance.

In 2014, the Supervisory Board met 45 times: four in person and  
on 41 occasions additionally discussed relevant items via email  
and teleconference.

Name

Chairman

Mamuka Khazaradze

Deputy Chairman

Badri Japaridze

Non-executive Directors

Eric J. Rajendra

Irina Schmidt

Nicholas Dominic Haag

Emile Groot*

Independent Members

Nikoloz Enukidze

Stefano Marsaglia

Company Secretary

Irma Dvali

Scheduled Meetings  
Eligible to Attend

Scheduled  
Meetings Attended

Extraordinary Meeting  
eligible to participate 

Extraordinary  
Meeting participated

4

4

4

4

4

1

4

3

4

4

4

3

4

1

4

3

41

41

41

41

41

4

41

37

41

41

41

41

41

4

41

37

* Emile Groot resigned in December 2014 and Stefano Marsaglia was appointed in his place. 

 74 

TBC Bank  Annual Report 2014Application of the Georgian Corporate Governance Code for 
Commercial Banks
TBC is party to the Corporate Governance Code for Commercial Banks 
adopted by the Banking Association of Georgia in September 2009, 
which was drafted with the guidance of the IFC, one of the Bank’s 
shareholders, based on internationally recognised principles of good 
corporate governance. Compliance with the CG Code for Commercial 
Banks is not mandatory; however, in February 2014 TBC revised  
its internal regulations to ensure compliance with the CG Code and 
since then, TBC has complied with all relevant provisions set out in  
the above Code. 

Supervisory Board Performance in 2014
In addition to the regular functions described above, the following list 
highlights how the Board spent its time in 2014:

Strategy and Budget 
•  continued to monitor the Bank’s achievement of strategic 

objectives; 

•  continued to monitor the Banks achievement of its budget; 
•  discussed and approved the updated Strategy of the Bank for the 

Risk Management
•  discussed and Approved new Risk Management Strategic 

Initiatives, updated Risk Appetites Statement and Risk Strategy;

•  reviewed and approved the updated ICAAP document; 
•  approved a Policy on Environmental and Social Standards and 
Anti-money Laundering and Anti-corruption Standards; and

•  approved the amended version of the Bank Related and Connected 

Parties Lending and Banking Services Policy.

Management Compensation 
•  discussed and approved management compensation for the year  

of 2013 in accordance with the approved Supervisory and 
Management Board Compensation System; and

•  discussed and approved requirement for consultants solicited to 

develop new Supervisory Board and Management Board 
Compensation Systems for the years 2016-2018. 

Constanta Integration
•  engaged with the Management for the Strategy of Constanta 

integration within TBC Bank group; 

•  discussed and approved Constanta Merger with TBC Bank as the 

2015-2019 period; and

best strategy for going forward; 

•  discussed and approved the new budget for 2015 as well as a high 

•  closely monitored the milestones for the merger with Bank 

level budget for 2015-2019.

Constanta; and 

•  engaged with the management on the Constanta rebranding process.

Other
•  engaged with the Management to develop the Core Banking 

Transformation Project for the years, where the Board continues  
to receive monthly updates on progress; and

•  discussed and approved the appropriate plan for the Core Banking 

Transformation Project implementation.

TBC Bank IPO
•  discussed and approved TBC Bank’s IPO plan; 
•  attended presentations for the selection of the investment banks; 
•  discussed and approved investment banks for the IPO; 
•  discussed and approved other members of the syndicate teams  

for IPO such as Legal counsel, broker, PR agent and the  
depositary bank;

•  approved the engagement of the Bank’s external auditor,  

PwC, for the IPO-related non-audit services;

•  closely monitored the progress of the IPO; 
•  attended presentation, investor feedback and price expectations  

of the IPO; and

•  discussed and approved final placement terms and conditions. 

Corporate Governance
•  discussed and approved the changes to the Management  

Board Regulation; 

•  discussed and approved the changes to the Supervisory  

Board Regulation; 

•  discussed and approved the changes to the Committee Charters 

and committee composition; and

•  discussed and approved changes to the Supervisory and 

Management Boards.

75  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Governance
Supervisory Board Report and Responsibilities
Continued

Succession Planning and Appointments
TBC Bank looks to ensure that the Supervisory and Management 
Boards consist of highly qualified and skilled members. Policies on the 
appointment, Term of Office and Resignation of the Supervisory Board 
Members is provided in Article 2 of the Supervisory Board Regulation. 
The responsibility to seek and recommend appropriate candidates for 
Supervisory and Management Board positions, as well as to draft and 
recommend the Succession Planning policy of the Bank, rests with the 
Corporate Governance and Nominations Committee. Further 
information on the Succession Planning Policy is provided in the 
Nomination Committee performance review on page 90.

Conflicts of Interest 
The Charter and The Supervisory Board Regulation incorporate 
relevant provisions on conflicts of interest for the Board members for 
appropriate disclosures and approvals. These requirements were fully 
complied with during 2014.

Principal Activities of the Company
The Bank is a joint stock company limited by shares and was set up in 
accordance with Georgian regulations. The Bank’s registered address 
and place of business is: 7 Marjanishvili Street, 0102 Tbilisi, Georgia.

Additional information to be considered as part of this Report is 
presented in the following sections:

Business Model (page 16)
Strategy (page 18)
Operating Environment and Market Review (page 22)
People (page 26)
Principal Risks and Uncertainties (page 38)
Financial Review (page 46)
Corporate and Social Responsibility (page 66)
Risk Management (page 99)

Dividend Pay-out Recommended by the Board
On 4 March 2014, the General Meeting of Shareholders approved  
a distribution in the amount of GEL 26,492,294 to the shareholders 
(equivalent to 25% of TBC Bank's net profit), which was paid on 
4 March 2014. On 26 February 2014, the Supervisory Board approved  
a resolution, beginning in 2015, to annually distribute 25% of TBC's 
consolidated net income for the previous year as a dividend to 
shareholders, provided that the financial standing of TBC Bank  
allows such distribution.

Indemnity Provision
TBC Bank Directors and Officers are eligible for indemnity provision 
that includes liability cover from claims that may arise as a result of 
decisions and actions taken within the scope of their regular duties. 
The Bank’s insurance policy also contains special excess protection 
for Supervisory Board Members, who may not be eligible for the same 
indemnities as Management Board Members and other officers.

Political Donations
There were no political donations made during the year 2014.

Risk information on Financial Instruments
Descriptions of all relevant risk management policies are available in 
note 35 to the Consolidated Financial statements of the Bank.

Post-Balance Sheet Events
Subsequent to 31 December 2014, the Group has completed the legal 
and operational process of merging JSC Bank Constanta with TBC 
Bank. The former operations of Bank Constanta will now be 
undertaken by TBC Bank as the sole legal entity. 

On 27 January 2015 the Group acquired a micro loans portfolio with a 
carrying amount of GEL 37,300 thousand from ProCredit Bank 
Georgia, the fifth largest bank in Georgia by total assets. The 
consideration paid amounted to GEL 40,000 thousand.

Likely Future Developments in the Business 
Likely future developments in the business of the Bank are discussed 
in the Strategic Report, available on page 16.

Research and Development in the Business
TBC Bank continuously updates, develops and researches new and 
existing products and services for all of its business lines as part of its 
regular course of operations. 

Branches Outside the UK
TBC provides a wide range of banking and financial services through 
120 branches and offices in Georgia and through its affiliates, including 
five in Azerbaijan and an affiliate office in Israel.

Acquisition of Own Shares
TBC Bank has not conducted an acquisition of its own shares. 

Employees
Disability
TBC Bank gives equal opportunity and creates conditions for 
employment and career growth to disabled candidates and employees. 

Career development and training opportunities are provided to 
disabled employees at an equal level and scope with all necessary 
adjustments to fit the special needs of our colleagues.

 76 

TBC Bank  Annual Report 2014Employee Involvement
TBC Bank regularly communicates to its employees, providing 
information on the Bank and its activities, including in relation to 
financial and economic factors affecting the Bank's performance,  
and receiving regular feedback from all staff. The Bank implements 
top-down communication from Supervisory Board to the Management 
Board and middle management and then to employees using executive 
presentations, corporate news magazines, intranet content, and 
various employee appreciation and motivation events organised  
by the Human Resources department. 

In order to accurately assess the attitude and experience of employees, 
the HR department conducts regular Employee Satisfaction and 
Engagement Surveys each year, which among other things monitor 
staff engagement and loyalty. The results are discussed and 
appropriate action plans are set by the management each year. 

Apart from the base salary and additional cash incentives, both  
the Management Board members and key members of the middle 
management enjoy bonuses awarded in the form of the Bank’s  
shares under the Long Term Incentive Plan (LTIP). 

The Shares are allocated to eligible members on the basis of their 
performance and performance of their teams. The number of shares 
allocated depends on delivery against relevant KPIs. Shares are 
allocated each year, following publication of the audit report.

Company's Capital Structure
The authorised capital of the Bank is GEL 21,236,255 (twenty one 
million two hundred thirty six thousand two hundred and fifty five Lari). 
Equity attributable to the owners of the Bank is GEL 1,012,105,000  
(one billion twelve million one hundred five thousand). Total Capital  
Per Basel III local regulation is GEL 947 million. There are 53,090,637 
shares authorised, and 49,532,868 shares(a) out of the authorised 
shares are issued and fully paid.

Following the IPO on 11 June 2014, the founder shareholders and top 
management are subject to the lock up period during which they are 
not able to sell or transfer their shares. The period lasts for one year 
from the IPO date. 

Significant ultimate owners of the shares of the bank are Mamuka 
Khazaradze and Badri Japaridze holding 14.9% and 7.5%, respectively. 
They hold shares both directly in the capital of the Bank and through 
SPVs. For their biographies please see page 79. 

The rights attached to shares awarded under the LTIP described 
above, are subject to the condition of continuous employment. Initially, 
shares are subject to restrictions on sale and transfer to any party and 
do not provide for voting rights, but they are eligible for dividends. After 
one year of continuous employment from the date of registration of the 
shares in the name of the beneficiary, restrictions are removed with 
respect to 10% of the shares awarded, after two years, the restrictions 
are removed with respect to another 10% of the shares, and after three 
years all shares become free from restrictions. 

The LTIP also provides additional provisions governing entitlement to 
shares and obligations to return the shares in case of termination or 
expiry of service contract or employment contract. 

Securities Carrying Special Rights
There are no securities carrying special rights with regard to control of 
the company.

Restrictions on Voting Rights
Shares granted and not vested to the top management and middle 
management of the Bank as part of the LTIP described above, do not 
have voting rights until vesting conditions are met. As of March 2015, 
these shares represented 1.1%(b) of the issued and paid shares of 
TBC Bank. 

There are no restrictions on voting rights, except that the employees 
cannot enjoy the rights on the shares under the employee share 
scheme until the shares are vested. 

Appointment and Replacement of Directors 
The General Meeting of Shareholders is authorised, by a simple 
majority of votes, to amend the articles of the Bank and to appoint or 
replace the directors. 

Change of Control
Contracts with most of the Bank’s lenders usually contain a change of 
control clause which usually requires the lenders consent before the 
change of control occurs. Contracts with top management contain  
a special provision for increased compensation if the loss of office 
occurs because of a change of control. 

Going Concern Basis
The Directors confirm that they consider it appropriate to adopt  
the going concern basis of accounting, and there are no material 
uncertainties to the Bank's ability to continue to do so for the 
foreseeable future from the date of approval of the financial statements.

(a) The number reflects the grant of bonus shares to a number of senior employees  
of TBC Bank, in line with the Bank’s Long-Term Incentive Plan, conducted on 
5 March 2015.

(b) The figure reflects the grant of bonus shares to a number of senior employees  
of TBC Bank, in line with the Bank’s Long-Term Incentive Plan, conducted on 
5 March 2015.

77  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Governance
Supervisory Board Report and Responsibilities
Continued

Risk Management and Internal Control
The Supervisory Board is responsible for the effectiveness of the risk 
management and internal control in TBC Bank. TBC Bank has 
identified major risks faced by the Bank, has determined the Bank’s 
risk appetite and developed a risk strategy. Key risks faced by the Bank 
are Credit risk, Operational risk, Market risk, Liquidity risk, Interest 
Rate risk on banking book, Strategic and Reputational Risks. 

Management has set up control system in order to ensure that key 
risks are properly managed and mitigated. A number of policies are 
approved at Supervisory Board level. Key performance metrics are 
regularly reported to the Supervisory Board and/or to the Risk, Ethics 
and Compliance Committee. 

In accordance with Basel II Pillar 2 requirements, the Bank performed 
in depth Internal Capital Adequacy Assessment Process (ICAAP); the 
output document was actively debated by the Supervisory Board and 
Risk, Ethics and Compliance Committee and was submitted to the 
National Bank of Georgia for further review in September 2014. 

Further information on the Bank’s risk management is available in the 
Risk Management Report on page 99.

This openwork bronze 
buckle was accidentally 
discovered in 1962 
during vineyard tilling. 
The beautiful artefact 
has an aesthetically 
pleasing, airy and 
gracious composition 
and is a wonderful 
example of highly artistic 
and delicate 
craftsmanship in the 
wider collection.

 78 

TBC Bank  Annual Report 2014Members of the Supervisory Board

Mamuka Khazaradze
Chairman of the Supervisory Board
Mr Khazaradze graduated from the Technical University of Georgia  
in 1988 and also holds a diploma from Harvard Business School. 
Between 1988 and 1989, he worked as an engineer at the Projecting-
Technological Scientific Research Institute in Tbilisi. In 1991 and 1992, 
respectively, he founded and became the President of TBC Bank. In 
1995 he founded IDS Borjomi Georgia, Borjomi Beverages Co. N.V., 
where he held the position of President until 2004, and between 1999 
and 2002, he acted as Vice Chairman of the Supervisory Board of 
Microfinance Bank of Georgia. In 2004, Mr Khazaradze also founded 
the Georgian Reconstruction and Development Company, of which  
he is still the President. Between 1997 and 2007, he was also Vice 
President of the Olympic Committee of Georgia. Since 2000 he has 
been a partner and the President of NGO New Movement, and since 
2010 has served as the Chairman of the Board of the American 
Academy in Tbilisi and the Chairman of the Supervisory Board of  
Lisi Lake Development. In 2014, Mr Khazaradze was recognised  
as Entrepreneur of the Year in Georgia by Ernst & Young, the year  
this prestigious awards programme was launched in the country. 
Mr Khazaradze has been the Chairman of the Supervisory Board  
since TBC Bank's incorporation in 1992.

Badri Japaridze
Deputy Chairman of the Supervisory Board
Mr Japaridze graduated from the faculty of psychology of Tbilisi State 
University in 1982 and also holds a postgraduate qualification from  
the Faculty of Psychology of Moscow State University. In 2001 he also 
completed an executive course at the London School of Economics and 
Political Science. Between 1990 and 1992, Mr Japaridze was a member 
of the Parliament of Georgia. In 1992, he was appointed as Head of the 
Foreign Relations Department at TBC Bank and was appointed as Vice 
President of TBC Bank in 1993. In 1996, he was elected as Chairman of 
the Board of TBC TV LLC, a position he still retains. Since 1995, he has 
held the position of Vice President of IDS Borjomi Georgia, Borjomi 
Beverages Co. N.V., of which he is a co-founder, and acted as a 
member of the Board of that company between 2004 and 2010. In 1995, 
Mr Japaridze was elected to TBC Bank's Supervisory Board and has 
held the position of Vice Chairman of the Supervisory Board since 
1996. Since 2004, he has also acted as a member of the Supervisory 
Board of the American Chamber of Commerce in Georgia and the 
Georgian Reconstruction and Development Company, of which he  
is co-founder. Mr Japaridze was elected to the Supervisory Board  
of the EU-Georgian Business Council in 2006 and later became the 
Vice Chairman. In 2008, he was elected to the Supervisory Board  
of Geoplant, a position he retains today. Mr Japaridze is also the 
Chairman of the Supervisory Board of TBC Kredit, and a member  
of the Supervisory Board of TBC Leasing and Bank Constanta.

79  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Governance
Supervisory Board Report and Responsibilities
Continued

Irina Schmidt
Member of the Supervisory Board
Ms Schmidt graduated from St. Petersburg State University with a 
degree in foreign languages and literature in 1994 and obtained DES 
from Geneva University in 1999 and an MBA from Europa-Institut 
(Saarland University) in 2001. Since 2001, Ms Schmidt has held a 
number of positions in DEG, including Investment Manager and Senior 
Investment Manager with Power of Attorney (procura). Since 2007, 
Ms Schmidt has served as a Vice President of DEG in Europe/Middle 
East/Central Asia with responsibility for new business development, 
project evaluation and the management of DEG's portfolio in the 
Caucasus region. Since 2012 she has been a Board member of Bank 
Respublika in Azerbaijan. Ms Schmidt was appointed to the 
Supervisory Board (as the nominee for DEG) in 2012. 

Eric J. Rajendra
Member of the Supervisory Board
Mr Rajendra graduated from Brandeis University (B.A.), earned his 
M.A. at the Fletcher School in 1982 (Tufts University in cooperation 
with Harvard University) and conducted postgraduate research  
at INSEAD Business School in the areas of financial markets  
and institutions. Mr Rajendra is also a graduate of the Australian 
Institute of Company Directors and was formerly an Adjunct 
Professor of Strategy at INSEAD. During 2005-2014, he held the 
position of Senior Advisor to the IFC and has served as a Board 
Director or Consulting Advisor on selected emerging markets 
financial institutions where the World Bank Group has an equity 
interest, as well as leading strategic initiatives for the firm. Prior  
to joining the IFC, he was a Vice President at Capgemini and a Vice 
President at Electronic Data Systems; in both institutions he was a 
key leader of the financial services practice. From 2010 to 2012 he 
was a member of the Board of Directors at Orient Express Bank. 
During 2006-2014 he was a member of the Board of Directors of 
LOCKO-Bank where he is also the Chairman of the Audit and Risk 
Committee. He started his career as a banker at JP Morgan Chase 
Bank in 1982 and later became a partner at McKinsey & Company. 
Mr Rajendra was appointed to the Supervisory Board in 2010. 

 80 

TBC Bank  Annual Report 2014Nikoloz Enukidze
Independent Member of the Supervisory Board
Mr Enukidze graduated from Tbilisi State University with a degree in 
physics in 1993 and obtained an MBA from the University of Maryland  
in 1996. Mr Enukidze has served as Managing Director of Corporate 
Finance for Concorde Capital, a leading Ukrainian investment banking 
firm; Assistant Director at ABN AMRO Corporate Finance in London for 
four years; Senior Manager of Business Development of Global One 
Communications LLC based in Reston, Virginia; and three years at ABN 
AMRO Corporate Finance in Moscow. After years of experience in the 
financial services industry, Mr Enukidze served as Vice Chairman of  
the Supervisory Board of Bank of Georgia and was one of the key people 
leading the bank to a successful IPO on the London Stock Exchange,  
the first ever IPO in London for a company from the Caucasus region.  
In 2008, Mr Enukidze was appointed as Chairman of the Bank of Georgia 
Board and he led the bank through the international and local financial 
crisis. Prior to joining TBC, Mr Enukidze also served as Chairman of the 
Supervisory Board of Galt & Taggart Securities. At present, as founder 
of Nine Oaks Advisors, Mr Enukidze acts as financial advisor and 
investor on projects in Central and Eastern Europe. Since 2011 he has 
also served as an independent Director of the Supervisory Board and 
member of the Audit Committee of TMM Real Estate Development PLC, 
a Ukrainian real estate development company listed on the Deutsche 
Börse since 2007, and since 2014 as the Chairman of the Supervisory 
Board of JSC Caucasus Minerals. Mr Enukidze was born and raised in 
Tbilisi and is a British national. Mr Enukidze was appointed to the 
Supervisory Board as an independent member in 2013. 

Nicholas Dominic Haag
Member of the Supervisory Board
Mr Haag earned an M.A. from the University of Oxford with a degree  
in modern studies in Geography in 1980. Mr Haag has 32 years of 
experience working in the financial services industry, with a significant 
emphasis on equity capital markets. His experience includes seven 
years at Barclays Bank between 1980 and 1987 in various capital 
markets and project finance roles, including as the Head of Equity 
Syndicate, Barclays de Zoete Wedd (BZW); ten years at Banque 
Paribas, Paribas Capital Markets between 1989 and 1999, initially as 
Deputy Head of Global Equity Capital Markets and later Senior Banker 
and Head of European Client Coverage (ex-France); two years at ING 
Barings between 1999 and 2001 as Managing Director and Global Head 
of Technology Banking Group; six years at ABN AMRO between 2001 
and 2007 based in London as the Global Head of Technology Banking, 
Member of Global TMT Management Committee, Senior Managing 
Director and Member of the Senior Credit Committee; four years  
with the Royal Bank of Scotland between 2008 and 2012 and  
RBS Hoare Govett as Managing Director, Head of London Equity 
Capital Markets and Member of the Global Equities Origination 
Management Committee. Since 2012, he has served as a senior 
independent adviser to the Chairman of the Management Board and 
since 2013 as a member of the Supervisory Board of Credit Bank of 
Moscow and a financial consultant specialising in capital raisings and 
stock exchange flotations. Since 2012 he has acted as sole Director of 
his own consulting company, Nicdom Limited. Mr Haag was appointed 
to the Supervisory Board in 2013. 

81  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Governance
Supervisory Board Report and Responsibilities
Continued

Responsibility of the Supervisory Board
The members of the Supervisory Board confirm their engagement  
in preparing the annual report and accounts in conformity with the 
detailed responsibilities provided in Article 10 of the Georgian 
Supervisory Board Regulation, and state that they consider the report 
and accounts, taken as a whole, as fair, balanced and understandable 
and provide the information necessary for shareholders to assess the 
Bank's performance, business model and strategy. The Independent 
Auditor’s Report is available on page 112.

Each of the members of the Supervisory Board, whose names and 
functions are listed on pages 79 to 82, confirm that, to the best of their 
knowledge and belief:

a)  the financial statements, prepared in accordance with International 
Financial Reporting Standards, give a true and fair view of the 
assets, liabilities, financial position and profit or loss of TBC Bank 
and the undertakings included in the consolidation taken as a 
whole; and

b)  the management report includes a fair review of the development 
and performance of the business and the position of TBC Bank and 
the undertakings included in the consolidation taken as a whole, 
together with a description of the principal risks and uncertainties 
that they face.

The members of the Supervisory Board confirm that, so far as they  
are aware, there is no relevant audit information of which the auditors 
are unaware and the Directors have taken all steps that they ought to 
have taken as a member of the Supervisory Board in order to make 
themselves aware of any relevant audit information and to establish 
that the Company's auditor is aware of that information.

On behalf of the Supervisory Board,

Mamuka Khazaradze
Chairman of the Supervisory Board

Stefano Marsaglia
Independent Member of the Supervisory Board
Mr Marsaglia graduated from Turin University with a degree in 
Economics and Commerce in 1978. Mr Marsaglia has 35 years of 
experience in the financial services industry with particular expertise 
in corporate and investment banking in Europe and Latin America.  
In 1987, he was appointed Deputy Managing Director and Head of 
Investment Banking for Southern Europe at UBS and served as 
Assistant Director at Morgan Grenfell from 1983 to 1987. Mr Marsaglia 
acted as Managing Director, Global Head of Financial Institutions and 
Co-Head of Investment Banking for Europe at Rothschild between 
1992 and 2010, and as the Chairman of Global Financial Institutions  
of the Investment Banking Division at Barclays Bank, London between 
2010 and 2014. Mr Marsaglia currently serves as Executive Chairman  
of Corporate and Investment Banking at Mediobanca, London.  
Mr Marsaglia was appointed to the Supervisory Board in 2014.

 82 

TBC Bank  Annual Report 2014Supervisory Board Committees

In line with international standards of best practice,  
Basel requirements, and the Bank’s future development  
plans, TBC Bank has established several committees;  
the Risks, Ethics and Compliance Committee, Remuneration 
Committee, Corporate Governance and Nomination Committee  
and Audit Committee.

Please find the respective Committee Reports on the following pages:

Audit Committee 
Remuneration Audit Committee 
Corporate Governance and Nomination Committee 
Risks, Ethics and Compliance Committee 

84
89
90
91

These Committees assist the Supervisory Board and the Bank in 
improving the structures and processes in place for managing the 
Bank, the relationship between the Management, the Supervisory 
Board, shareholders, and other stakeholders.

The following table sets out Supervisory Board Committee membership:
Chairperson 

  Member 

Audit Committee

Remuneration Committee

Corporate Governance and 
Nomination Committee

Risks, Ethics and 
Compliance Committee

Outside Directors

Badri Japaridze

Eric J. Rajendra

Irina Schmidt

Nicholas Dominic Haag

Nikoloz Enukidze

Stefano Marsaglia

83  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review   
 
 
 
 
 
 
Governance
Audit Committee Report

Committee Membership and Qualifications
I am pleased to have taken over the chairmanship of the Audit 
Committee in March 2014 following the retirement of Emile Groot from 
the Board. I was first appointed as a member of the Committee in 2013. 
Emile helped to establish the Bank's Audit Committee, chairing it in 
the years since 2011, leading up to the Bank's successful IPO in June 
2014. I would like to express our deep appreciation of Emile's 
contribution. In addition to Emile, the Audit Committee also saw the 
resignations in December 2014, again following the Bank's IPO, of its 
remaining members who were not on the Supervisory Board of the 
Bank, Givi Lemonjava and Levan Zuroshvili. They had originally joined 
the Committee in the context of Georgia's Banking Law which 
stipulates that audit committees should include only independent 
members who are not on a bank's board; TBC subsequently obtained  
a derogation from the National Bank of Georgia to allow inclusion of 
Supervisory Board committee members in line with international 
norms. The Committee is very appreciative of their good work over 
many years and I am pleased to report that Givi has agreed to stay on 
as adviser to the Committee. 

The Committee now comprises in total four Non-Executive directors of 
whom two are INEDs, Nikoloz Enukidze (joined the Committee in 2013) 
and Stefano Marsaglia (joined in June 2014); both nominations were 
considered and approved by the Board's Corporate Governance and 
Nomination Committee. The other two, Eric Rajendra (appointed to  
the Committee in 2012) and myself, were originally nominated to the 
Supervisory Board by two of the Bank's equity investing IFIs, IFC and 
EBRD respectively. Nikoloz has in the past been Chairman of Bank of 
Georgia and Stefano is Executive Chairman of Corporate and 
Investment Banking at Mediobanca having been Chairman of the 
Global Financial Institutions Group at Barclays Corporate and 
Investment Bank. 

All current members of the Committee (see biographies on pages 79 
to 82 of the Annual Report) possess a detailed understanding of the 
financial sector, with backgrounds primarily in banking, and most 
serve or have served on (or chaired) other banks' audit committees. 
The Committee therefore has sufficient recent and relevant expertise 
to operate effectively and calls upon other expert internal and external 
resources where required. 

Committee Role and Meetings
The Audit Committee, with delegated authority from the Supervisory 
Board, has multiple areas of responsibility and focus. Its first priority  
is to ensure the integrity (accuracy and full disclosure) of the Bank's 
financial reporting, looking hardest at areas of reporting risk and 
supervising the proper interpretation of accounting rules. Secondly, 
the Committee oversees the Bank's systems of internal control in 
relation to financial reporting, fraud, and compliance with prevailing 
laws and regulations, also evaluating management's competence in 
this task. The Committee relies heavily on Internal Audit to provide an 
objective and professionally sceptical view of how the Bank is handling 
a number of key reporting and record-keeping risks. The Committee 
also makes recommendations on the appointment and remuneration 
of external auditors and seeks to maximise the value of the external 
audit relationship. 

In relation to risk, the Bank has a separate Risk committee (on which  
I sit) and, while there are areas of overlap (mostly in relation to 
operational risk) with the jurisdiction of the Audit Committee, the two 
committees each have clearly defined responsibilities and cooperate 
extensively to minimise duplication and ensure nothing is overlooked. 

The Audit Committee has joined other Supervisory Board committees 
of the Bank in building an active direct dialogue with the National Bank 
of Georgia as we regard providing ongoing comfort to and obtaining 
feedback from the regulatory authorities as part of our role of 
supervising the best interests of all stakeholders in the Bank.

The Committee is fully conscious of the Bank's new status as a listed 
company on the London Stock Exchange – the heightened investor and 
regulatory scrutiny that this rightfully brings as well as pressures on 
management to show performance – and has stepped up its oversight 
function. The Bank is continuing to grow at a fast pace and this growth 
is likely to be sustained so long as the Georgian economy continues to 
prosper. This growth brings challenges to the accounting and control 
infrastructure of the Bank at the same time as TBC continues to 
reweight its business towards its Retail, Micro and SME divisions.  
The Audit Committee remains vigilant about the implications of these 
changes and works to ensure that the Bank's systems keep pace. 
Likewise, financial reporting disclosure requirements have been 
steadily increasing for a number of years, in tandem with the 
complexity of accounting standards.

The Committee met formally in person in each quarter of 2014 
(February, June, September, December), in accordance with the 
Bank's quarterly financial reporting cycle and the cycle of Supervisory 
Board meetings. There were regular interim telephone meetings, 
mostly around planned releases of financial data, and also ad hoc 
communications between members and with Internal Audit, External 
Auditors and management. 

 84 

TBC Bank  Annual Report 2014The table below describes the committee composition and formal meeting attendance for 2014:


Audit Committee Composition

Name

Emile Groot

Position

Previous Chairman *

Nicholas Dominic Haag

Chairman 

Givi Lemonjava

Eric J. Rajendra

Levan Zuroshvili

Nikoloz Enukidze

Stefano Marsaglia

Previous Member**

Member

Previous Member***

Member
Member

*  Resigned from March 2014
**   Resigned from December 2014 
*** Resigned from December 2014 

Year of 
Appointment

Scheduled 
Meetings  
Eligible to  
Attend

Scheduled 
Meetings 
Attended

Additional 
Meetings  
Eligible to  
Attend

Additional 
Meetings 
Attended

2011

2014

2002

2012

2002

2014
2014

1

4

4

4

4

3
2

1

4

4

3

4

3
1

-

2

2

2

2

2
2

-

2

2

2

2

2
2

The Bank's CEO, CFO and other management board members plus the 
Chief Compliance Officer were on occasion invited to participate in Audit 
Committee meetings together routinely with the Head of Internal Audit. 
Minuted meetings generally took place on the day prior to Supervisory 
Board meetings and the Audit Committee made a formal report as  
a separate agenda item in the latter. In addition, Audit Committee 
members attended a number of conferences and education programmes 
including a tailored IFRS workshop and training on internal audit best 
practices (both provided by PwC) to allow Committee members to stay 
ahead of evolving international accounting regulations and control 
improvements. Further training is expected in 2015 to prepare myself 
and colleagues for the continuing high velocity in changes to accounting, 
reporting and governance standards.

The Audit Committee Policy of the Bank is set out on TBC's internet 
web site at the Investor Relations website.

This Policy document was last reviewed, amended and agreed by  
the Committee in December 2014 and approved by the Board in 
March 2015.

Assessment of Effectiveness 
The Audit Committee Effectiveness Review is conducted every year  
by the Board and the individual Committee members in order to 
assess the Audit Committee’s performance, as per international  
best practice standards. 

The review conducted for the year 2014 was completed in March 2015 
and concluded that the Committee operates effectively and carries out 
all its responsibilities as laid out in its Charter.

Planning and Release of Financial Statements
Starting from second half of 2014, as one of the initiatives for further 
improving the financial reporting process, the Audit Committee 
assumed the role of comprehensively pre-vetting all audited and 
auditor-reviewed financial releases. Accordingly, the Audit Committee 
reviewed during the year the releases of half-year and full-year 
financial statements, making recommendations to the Supervisory 
Board to approve these. The Committee also had pre-release sight  
of the third quarter results and held discussions with management 
about these. In respect of 2014, the Audit Committee has reviewed  
all data and narrative comment and concluded that the Annual  
Report and financial statements are complete, clear, balanced  
and consistent with the Committee's understanding of the facts. 
Likewise, we considered and are satisfied with transparency on  
the Bank’s liquidity and capital adequacy.

85  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Governance
Audit Committee Report
Continued

To meet the new IPO related best practice requirements regarding the 
speed and level of disclosure of the financial results, we are pleased 
that we have been able to accelerate reporting of our 2014 quarterly, 
semi-annual and annual statements as well as to increase the depth  
of these reports.

The Audit Committee held multiple 2014 audit planning meetings  
with PwC during the course of the year, commencing formal audit 
planning in June. The Audit Committee had the opportunity, without 
management present, to highlight areas it wished the external audit  
to focus on, flagging relevant issues and trends. The Committee has 
evolved towards a policy of regular quarterly status discussions with 
PwC prior to each Supervisory Board meeting, proactively and 
mutually addressing any material audit or control issues. PwC has 
started to attend parts of Supervisory Board, Audit Committee as well 
as Management Board meetings of the Bank. In addition, as Chairman 
of the Committee, I also have regular, candid and free-form private 
sessions with PwC between Committee and Board meetings.

Areas of Audit Committee Focus
We have assessed the reasonableness and appropriateness of critical 
accounting policies. The main areas of accounting judgement involved 
the valuation of loans issued and related impairment charges and  
loan loss provisions. PwC reviewed portfolio-based provisioning of 
individually-significant loans on a sample basis and also collectively-
assessed provisions in respect of individually non-significant loans. 
The Audit Committee has reviewed assumptions around these 
provisions and been provided with regular updates on problem and 
watch list loans as well as related collateral assumptions. We have 
taken comfort by back-testing the actual sale prices achieved on 
certain realised collateral assets. We have also reviewed changes  
to the aggregate proportion of over- and under-collateralised loans 
within the Bank’s total portfolio.

The Audit Committee has additionally sought clarification on a range  
of other significant topics including the valuation of investment 
properties, the accounting treatment post-IPO for share based 
payments under the Bank’s management compensation plan,  
the amortisation and useful life of tangible and also intangible  
(e.g. software licenses) assets and the proper accounting for  
repo (sale and repurchase) agreements. Other areas of focus and 
discussion with management and internal and external auditors  
have included the classification of interest income on impaired loans 
as well as the nature and extent of off balance sheet commitments and 
related party transactions including the comprehensive identification 
of the latter. We have looked at the impact of changing tax legislation 
across the Bank’s relevant geographies and the accounting treatment 
for the Bank’s fast-growing financial leasing business. 

As noted, the Audit Committee has challenged underlying 
assumptions and in all cases PwC and management have  
satisfactorily explained their methodologies used and there were  
no material disagreements arising. We have also found it useful  
to discuss materiality thresholds with the external auditors and  
with management.

Control Environment
We have reviewed the approach and extent of internal control testing 
by management and internal and external auditors. The Committee 
spent considerable time in 2014 seeking to ensure that the Bank's 
internal controls are sufficiently robust, working with Internal Audit to 
track closely any identified shortcomings and scrutinising remediation 
follow-up with vintage analyses being carefully maintained. KPIs in 
respect of the reduction of identified audit deficiencies, however minor, 
have been cascaded down to branch and departmental level and also 
included in KPIs for members of the Management Board. We note that 
in the second half of 2014 there was evidence of a resulting 
improvement in the prompt resolution of any such issues. 

At our request, PwC has advised us that, consistent with prior years, 
their audit work included testing of the Bank's information technology 
systems controls and, in particular, testing of IT security, programme 
maintenance and operational controls as well as selected application 
controls over interest, commissions and treasury cycles with related 
balance sheet items. For avoidance of doubt, the scope of this testing 
was limited to that necessary for the audit of the financial statements 
rather than as a separate engagement. PwC also advised us that the 
audit work additionally included a review of the Bank's fraud risk 
assessment procedures, again evaluating controls and introducing  
an element of unpredictability in their audit procedures.

One area we continue to monitor is management compensation, 
confirming an appropriate balance of incentives which, whilst 
motivating, do not create potential risks for exaggerated financial 
reporting. TBC operates an overlapping committee structure of 
members and it is helpful that Nikoloz Enukidze and I both sit on the 
Bank's Remuneration Committee.

As noted, we scrutinised relevant related party transactions to ensure 
that they were carried out on an arm’s length basis and did not impact 
normal financial reporting metrics of the Bank. We are comfortable 
that management and the Supervisory Board have an adequate 
process in place to identify and record related parties.

Another area we have paid attention to is the integrity of financial 
information obtained from borrowers at loan application and 
monitoring stages, validating appropriate controls implemented  
by management.

 86 

TBC Bank  Annual Report 2014Under TBC's committee structure, ethical standards are supervised  
by the Risk, Ethics and Compliance Committee. However, the Audit 
Committee liaises closely with it, there is substantial cross-committee 
membership (including myself) and I am satisfied that the prevailing 
ethical climate and safeguards of the Bank are generally supportive of 
the control environment, in terms of prevailing rules, 'tone at the top' 
and equally important 'message in the middle'. 

Constanta/Subsidiaries
Plans were made for the full integration of Constanta Bank, upon 
merger, into the audit and control framework of the Bank, combining 
operations and standardising controls. Following completion of the 
merger with Constanta, Internal Audit is now performing its roles in 
respect of this bank with integration of relevant personnel nearly 
complete. In addition, during the year greater emphasis was placed  
by Audit Committee and Internal Audit on monitoring controls within 
other subsidiaries of the Bank, particularly TBC Kredit. The merger 
with Constanta leads to certain changes in this bank's traditional 
systems of business process and record-keeping and the Audit 
Committee will continue to keep a close eye on this evolution.

External Auditor Independence and Reappointment
The Audit Committee is responsible for the assessment of the 
performance, objectivity and independence of the external auditor  
and the delivery of a quality audit. Each year the Audit Committee is 
required to consider the reappointment of the auditors, the suitability 
of the lead engagement partner as well as the wider audit team and 
the remuneration and terms of engagement for the chosen auditor. 
2014 has been the seventh year in which PwC have audited the Bank. 
The fact that we have a substantially new Audit Committee with a new 
Committee chairman has allowed us to take a fresh look at the PwC 
relationship with new people challenging PwC's and management's 
interpretation of accounting and control features of the Bank. We 
remain satisfied that PwC continues to offer an independent, 
professional and cost-effective service. We reached this decision on 
the basis of their openness to challenge, our perception of their proper 
independence from management, the very low level of prior year 
financial restatements and PwC’s proven ability to meet our tight 
reporting deadlines. The Committee also noted that the PwC team 
working onsite, including the audit manager and the audit partner, have 
been changed during the firm’s period of incumbency. 2014 is the first 
year for the current audit manager and the fourth year for the audit 
partner on TBC. The multi-country location of key members of the 
PwC team is not ideal in terms of accessibility but we do not consider 
that this impacts the overall quality of the audit, note that several 
members of the PwC team are based in Tbilisi and do not see another 
firm providing any significantly better geographic footprint. It is the 
Committee's current intention, subject to suitable contract terms,  
to recommend that we proceed with PwC for the year 2015 audit. 

In 2014 the Bank hired PwC for only small audit-related training 
assignments and for non-audit services directly connected to the  
IPO, notably running an IPO readiness diagnostic and the provision of 
relevant comfort letters where there were natural synergies with the 
audit work performed. Other Big 4 vendors were used to provide other 
non-audit advisory services, notably Ernst & Young and Deloitte. The 
Audit Committee and management are in agreement that we should 
look to these other providers for future non-audit services where they 
offer an economically and professionally equivalent alternative. The 
new Audit Committee policy draft formally introduces new rules on  
the engagement and remuneration of the Bank's external auditor in 
relation to the performance of non-audit services. Essentially, we will 
only use PwC for non-audit services where such a contract has been 
pre-cleared with the Audit Committee and where there is either a  
clear synergy with PwC’s audit role or where PwC offers superior 
competence or materially better commercial terms. As stated,  
we remain satisfied that PwC demonstrates a sufficient degree of 
independence and objectivity in its role as the Bank's external auditor.

Internal Audit
The Committee has taken a fresh look at the role and competencies of 
the Internal Audit department and is satisfied that it is fit for purpose 
as a "3rd line of defence". Internal Audit currently has sufficient  
budget and resources to perform its role. The independence from 
management of the Internal Audit function in its reporting line and 
direction has been reinforced; Internal Audit now reports solely to  
the Committee with the latter also determining the former’s budget 
and compensation. The Audit Committee has demonstrated to 
management its clear empowerment of Internal Audit. The Audit 
Committee meets regularly with the Head of Internal Audit with no 
management present, and benefits from the department's objective 
assurance and insights. As chairman of the Committee, I am in at  
least monthly contact with the Head of Internal Audit. The Committee 
routinely reviews Internal Audit's annual and rolling 3 year plan, 
provides feedback on it and authorises any changes to its scope.  
We provide targets for and formal assessment of Internal Audit and 
ensure that it is effective, suitably embedded in the organisation, 
respected by management and of use to them. The head of Internal 
Audit now routinely attends monthly Management Board meetings.

Internal Audit has created scales of criticality and a graduated 
escalation procedure has been put in place to allow it to rapidly  
alert me and the Committee to any pressing issues that have come  
to light. The Bank's Internal Audit Charter was updated in December. 
We have encouraged Internal Audit to take an increasingly 'risk-based' 
approach to its work, prioritising a hierarchy of higher-risk areas. 
Sample sizes for its audits have risen significantly in 2014; this has 
provided extra reassurance to the Committee. 

87  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Governance
Audit Committee Report
Continued

The Bank has recruited a small number of additional Internal Audit 
staff including a specialist internal IT auditor. It is in the process of 
acquiring Internal Audit automation software to give it the capability  
for less manual and more continuous audit testing and tracking.  
In accordance with international trends, and in anticipation of more 
automation of areas of its work, Internal Audit has increasingly been 
assuming responsibilities beyond a pure 'policeman' role. It has, for 
example, been helping to validate the integrity of the Bank's Basel 
report generation process as well as assisting in testing internal 
controls over TBC's financial reporting.

The intention is for Internal Audit's work to become more flexible  
to respond to changes in the Bank's operational, technological  
and organisational structures and environment by building in a  
time 'cushion' allowing it to address any urgent and unexpected 
developments. In addition to its scheduled audit of head office, service 
centre and branch units, the intention in 2015 is for Internal Audit to 
focus further on critical areas including the Bank's provisioning policy, 
collateral valuation methodology, loan rating model, its financial 
leasing activities, the quality of its MIS systems, business continuity 
and cybersecurity as well as the control of outside service providers. 

Training was given a high priority in 2014. Almost all managerial staff 
in Internal Audit have been enrolled in preparing for exams to become 
at least Level 1 Certified Internal Auditors, an accreditation process 
run by the international Institute of Internal Auditors. Internal auditors 
have received training from PwC on emerging global trends in Internal 
Audit best practice. 

It is intended to commission an external assessment of the 
performance of Internal Audit within the next two years, in accordance 
with the standards recommended by the Institute of Internal Auditors.

Nicholas Dominic Haag
Chairman of the Audit Committee

 88 

TBC Bank  Annual Report 2014Governance
Remuneration Committee Report

The Remuneration Committee advises the Supervisory Board on the 
compensation system for the Supervisory and Management Boards, 
including reviewing the achievements of and determining compensation 
for the Supervisory Board and Management Board, the heads of TBC 
Bank's business segments as well as for certain employees of the  
bank. The Remuneration Committee is also responsible for approving 
members of the long-term management incentive program and 
supporting its development, setting the compensation policy relative  
to the dismissal of key members of the management, and approving 
annual reports of remuneration policy and practice. 

The Remuneration Committee consists of three members of the Supervisory 
Board. Members meet on a quarterly basis and schedule additional 
meetings when appropriate. The Committee is chaired by Irina Schmidt.

The Remuneration Committee Policy of the Bank is set out on TBC's 
Investor Relations website.

The following describes the Committee composition and meeting 
attendance in 2014:


Remuneration Committee Composition

Name

Irina Schmidt

Emile Groot

Position

Chairman

Member

Nicholas Dominic Haag

Nikoloz Enukidze

Member
Independent Member

Year of 
Appointment

Scheduled 
Meetings Eligible 
To Attend

Scheduled 
Meetings  
Attended

Additional 
Meetings Eligible 
to Attend

Additional 
Meetings  
Attended

2012

2012

2013
2013

4

1

4
4

4

1

4
4

3

–

3
3

3

–

3
3

Assessment of Work Completed 
Approval of Management Remuneration and KPI Assessments
The Committee assessed the Senior Management performance 
against KPIs and set remuneration in accordance with the Senior 
Management Compensation System adopted in 2013.

Approval of KPIs for 2015
The Committee discussed and updated the 2015 KPIs for the Senior 
Management of the Bank in accordance with the Senior Management 
Compensation System adopted in 2013.

New Compensation System for 2016-2019
The Committee has announced a tender to develop a new 
compensation system for the year 2016-2019 for the Supervisory 
Board and Management Board, as well as for the long-term incentive 
plan for Middle Management. A request for proposals was sent to 13 
companies specialising in top management compensation for London 

Stock Exchange Listed companies. After reviewing several short-
listed companies, the Committee selected the consultant that will 
work on developing the new compensation system during 2015.

Assessment of Effectiveness
The Remuneration Committee Effectiveness Review is conducted 
every year in order to assess the performance of the Committee. This 
assessment is carried out by Committee members themselves and by 
the Supervisory Board as a whole, in line with international standards 
of best practice in corporate governance. The 2014 Remuneration 
Committee review has found that the Committee effectively fulfilled all 
of its responsibilities and obligations.

Remuneration Disclosure
Compensation of the key management and supervisory board 
members is presented below:

In thousands of GEL

Salaries and bonuses

Cas settled bonuses related to share-based compensation

Equity-settled share-based compensation

Total

Expense over the  
six months ended

30 June
 2014

4,448

490
953

5,891

30 June
 2013

4,105

919
926

5,950

Accrued liability of

30 June 
2014

1,678

490
–

2,168

31 December 
2013

3,798

1,692
–

5,490

Share based payments policy and cumulative shares awarded are available 
from note 16 of the Consolidated Financial Statements of the Bank.

Irina Schmidt
Chairman of the  
Remuneration Committee

89  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Governance
Corporate Governance and Nomination Committee Report

The Committee is responsible for developing corporate governance 
principles and guidelines applicable to TBC Bank, assessing the 
alignment of the Bank’s governance practice with international 
standards of best practice, selecting and screening individuals 
qualified to become candidates for Supervisory Board and 
Management Board membership, considering and making 
recommendations to the Supervisory Board on the composition of  
the Supervisory Board and the Management Board, as well as on the 
composition and structure of the Supervisory Board Committees.

The Corporate Governance and Nomination Committee consists  
of four members of the Supervisory Board. Members meet on a 
quarterly basis and schedule additional meetings when appropriate. 
The committee is chaired by Eric J. Rajendra.

The Nomination and Corporate Governance Committee Policy of  
the Bank is set out on TBC's Investor Relations website.

The following describes the committee composition and meeting 
attendance in 2014:


Corporate Governance and Nomination Committee Composition

Name

Eric J. Rajendra

Badri Japaridze

Irina Schmidt

Nikoloz Enukidze

Position

Chairman

Member

Member
Independent Member

Year of 
Appointment

Scheduled 
Meetings Eligible 
to Attend 

Scheduled 
Meetings Attended

Additional 
Meetings Eligible 
to Attend

Additional 
Meetings 
Attended

2012

2012

2012
2013

4

4

4
4

4

4

3
4

2

2

2
2

2

2

2
2

Assessment of the Work Completed
In 2014 the Corporate Governance and Nomination Committee worked 
on the following items in line with its responsibilities and obligations:

New Members of the Supervisory Board and Management Board
The Committee was involved in finding new candidates for Supervisory 
and Management Board membership. It discussed proposed 
candidates and reviewed and interviewed shortlisted individuals  
for the position of the second Non-executive Independent Director  
on the Board. The Committee then presented their recommendation  
to the Supervisory Board for approval. As a result, the Board was 
strengthened with a new INED member in March 2014. The Committee 
was also involved in finding candidates for three new Management 
Board positions. It considered and interviewed candidates for three 
new Deputy CEOs: the Chief Risk Officer, George Tkhelidze, the Head  
of Corporate Banking, David Tsiklauri, and the Head of Microfinance 
Banking, Nikoloz Kurdiani. The Committee incorporated the views of 
the CEO in this process and presented the optimal finalist candidate  
for the full Supervisory Board's approval.

Succession Planning Policy
The Committee worked on the Succession Planning Framework and 
heard and noted the positions of the Management Board members 
throughout the year. On 9 December 2014, the Committee presented 
and recommended appropriate Succession Planning frameworks for 
each of the Deputy CEOs.

CEO level. The committee has identified strong and weak areas  
for each candidate and developed a plan for further professional 
development. The recommended succession planning framework 
ensures that the company builds an appropriate internal leadership 
pipeline and includes initiatives that cover additional qualification 
courses, training opportunities and recommendations on developing 
generalist and specialist skills as needed.

Induction and Training
New Directors of the Supervisory Board receive induction training 
shortly after appointment. Further professional development 
opportunities are provided based on the work Directors carry out on 
different Supervisory Board committees. During the self-assessment 
process at the end of the year, the Directors identify a relevant 
development programme for each member of the Board.

Assessment of Effectiveness 
The Corporate Governance and Nomination Committee effectiveness 
review is conducted every year in order to assess the Committee’s 
performance. This assessment is carried out by Committee members 
themselves and by the Supervisory Board as a whole, in line with 
international standards of best practice in corporate governance. The 2014 
Corporate Governance and Nomination Committee review has found that 
the Committee effectively fulfilled all of its responsibilities and obligations.

Key members of the Management Board and middle management 
have been identified for succession planning at the CEO and Deputy 

Eric J. Rajendra
Chairman of the Corporate Governance and Nomination Committee

 90 

TBC Bank  Annual Report 2014Risks, Ethics and Compliance Committee Report

The Risk, Ethics and Compliance Committee (RECC) is responsible for 
reviewing, assessing and recommending any actions to be taken by the 
Supervisory Board regarding TBC Bank's risk management strategy, 
risk appetite and tolerance, risk management system and risk policies. 
In addition, the RECC reviews and approves large exposures to 
customers in circumstances when the borrower's aggregate liability  
to TBC Bank exceeds 5% of TBC Bank's Basel capital. Other main 
responsibilities of the committee are to supervise TBC Bank's 
commitment to the highest standards of ethical behaviour and to 
oversee TBC Bank's compliance function.

RECC consists of four members of the Supervisory Board and 
members meet in person on a quarterly basis. If required, the 
Committee holds additional meetings via electronic communications, 
including meetings held in accordance with RECC’s loan approval 
responsibility. The Committee is chaired by Nikoloz Enukidze, 
independent member of the Board. 

The Risks, Ethics and Compliance Committee Policy of the Bank is set 
out on TBC's Investor Relations website.

The following describes the committee composition and meeting 
attendance in 2014:


Risk, Ethics and Compliance Committee Composition

Name

Nikoloz Enukidze

Nicholas Dominic Haag

Badri Japaridze

Irina Schmidt

Position

Chairman

Member

Member
Member

Year of 
Appointment

Scheduled 
Meetings Eligible 
to Attend

Scheduled 
Meetings Attended

Additional 
Meetings Eligible 
to Attend

Additional 
Meetings 
Attended

2014

2013

2012
2012

4

4

4
4

4

4

3
3

12

12

12
12

12

12

12
12

Assessment of the Work Completed 
In 2014 the RECC worked on the following items in line with its 
responsibilities and obligations:

Supervision of Risk Management 
On a quarterly basis, the Committee reviewed the Bank’s credit, 
operating and financial risk management results, the status of its 
largest corporate problem loans and the Bank’s capital position. 

In September 2014, TBC issued its second ICAAP document, which 
was actively debated by the Committee and subsequently approved by 
the Supervisory Board. The document was submitted to NBG for 
further discussions. 

The Committee examined the Bank’s new Risk Appetite Framework 
and approved the revised Risk Appetite Document, which was 
submitted to NBG in September 2014. The Committee also reviewed 
and approved updated IRR limits. The Committee maintained regular 
dialogue with the Bank’s management and, in particular, the CRO.  
The Committee closely monitored and supported strategic initiatives  
in the risk management area. The full Directors’ Statement on Risk 
Management and Internal Control is provided on page 78.

Supervising the Compliance Function 
The Committee heard quarterly updates by the Chief Compliance 
Officer on the implementation of the compliance program, which was 
approved by the Committee in December 2013 in accordance with the 

Compliance Policy of the Bank adopted by the Supervisory Board  
on 22 May 2013. 

Supervising the Right Culture within the Bank
The Committee reviewed TBC Bank’s Code of Conduct and Code  
of Ethics approved in 2013 in order to ensure that the documents 
reflected current developments in the Bank and to recommend further 
amendments as necessary. No amendments to the Code of Conduct 
and Code of Ethics were considered necessary in 2014.

Assessment of Effectiveness
The Risks, Ethics and Compliance Committee Effectiveness Review  
is conducted every year by the Board and the individual Committee 
members in order to assess the RECC performance, as per 
international standards of best practice in corporate governance. 
During the year 2014, which was the second full year of its operation, 
the Committee was effective in overseeing the Bank’s risk 
management, compliance activities and ethical standards. In 2015  
the Committee plans to pay particular attention to Strategic Risk 
Management initiatives introduced by the Bank’s new CRO, who was 
appointed in December 2014.

Nikoloz Enukidze
Chairman of the Risk, Ethics and Compliance Committee

91  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Governance
Management Board

The Management Board is responsible for TBC's day-to-day management, with the exception of functions reserved to the General Meeting  
of Shareholders and the Supervisory Board. The Supervisory Board appoints the members of the Management Board for renewable terms  
of four years and is also in charge of their dismissal. Banking regulations contain certain limitations as to who may become a member of the 
Management Board and criteria that each director must fulfil. The scope of authority of each member of the Management Board is defined  
by a contract entered into with the director upon appointment. 

From left to right: Giorgi Shagidze, David Tsiklauri, George Tkhelidze, Vakhtang Butskhrikidze, Paata Gadzadze, Vano Baliashvili, Nikoloz Kurdiani. 
In the bottom row, from left to right: Nino Masurashvili, Mariam Megvinetukhutsesi(a).

(a) Mariam Megvinetukhutsesi resigned from her position as Deputy CEO and Co-Head of Corporate Banking in December 2014.

 92 

TBC Bank  Annual Report 2014Members of the Management Board

Paata Gadzadze
First Deputy CEO
Mr Gadzadze graduated from Tbilisi State University in 1992 with a 
degree in Economics and holds a postgraduate qualification from  
the Institute of Economics, Academy of Sciences of Georgia. Between 
1992 and 1994, he was Assistant to the Minister of State Property 
Management. Mr Gadzadze held the position of lecturer at the 
European School of Management in Tbilisi between 1994 and 2004.  
He joined TBC in 1994 as Deputy General Director of TBC Bank and 
was appointed to the Management Board in 1996. In 2005 he was also 
Head of the Credit Department. Mr Gadzadze has held the position of 
First Deputy CEO since 1998. Between 2000 and 2004, he also served 
as CEO of Georgian Pension and Insurance Holding. Since 2007 he has 
held the position of Chairman of the Supervisory Board of UFC.

Vakhtang Butskhrikidze
CEO
Mr Butskhrikidze graduated from Tbilisi State University in 1992 with  
a degree in Economics and holds post graduate qualifications from  
the Institute of Economics, Academy of Sciences of Georgia and the 
European School of Management in Tbilisi. He obtained an MBA from 
the European School of Management in Tbilisi in 2001. Between 1993 
and 1994, he acted as Junior Specialist at the Institute of Economics, 
Academy of Sciences of Georgia, as well as Assistant to the Minister of 
Finance of Georgia. Mr Butskhrikidze joined TBC as a Senior Manager 
of the Credit Department in 1993 and was elected as Deputy Chairman 
of the Management Board in 1994. He became Chairman of the 
Management Board in 1996. Since 1998, he has held the position of 
CEO of TBC Bank and has headed a number of TBC's committees. 
Mr Butskhrikidze is also a member of the Supervisory Boards of the 
Association of Banks of Georgia and the Georgian Stock Exchange and 
is Chairman of the Financial Committee of the Business Association  
of Georgia. Since 2011 he has also held the position of member  
of the Supervisory Board of the Partnership Fund, Georgia. In 2001, 
Mr Butskhrikidze was honoured with the "Best Businessman of  
the Year" award by Georgian Times Magazine and in 2011 he was 
recognised as the "Best Banker 2011" by GUAM – Organization for 
Democracy and Economic Development award. Mr Butskhrikidze  
was also named as the CEO of the Year 2014 in Central and Eastern 
Europe and the CIS by EMEA Finance magazine.

93  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Governance
Management Board
Continued

Giorgi Shagidze
Deputy CEO, CFO
Mr Shagidze graduated from Tbilisi State University in 1997 with a 
degree in Economics. He obtained an MBA degree from the University 
of Cambridge Judge Business School in 2008. Between 1996 and 2001, 
Mr Shagidze worked at Agro Industrial Bank of Georgia as Head of 
Credit Investment Department, Head of International Payments, 
Customer Relationship Manager, Dealer and Applications Developer. 
Between 2001 and 2005, he worked at Tbiluniversalbank, where he 
held the positions of CEO, Deputy CEO, Head of IT and Branch Manager. 
In 2005, he became Director of Distribution Channels Division at Bank 
of Georgia before becoming Deputy CEO of the Peoples Bank of 
Georgia in 2005. Between 2008 and 2010, Mr Shagidze acted as a 
Global Operations Executive for Barclays Bank Plc. He became Deputy 
CEO and Chief Financial Officer of TBC Bank and was appointed to the 
Management Board in 2010. Since 2011 he has been a member of the 
Supervisory Board of Bank Constanta.

Vano Baliashvili
Deputy CEO, COO
Mr Baliashvili graduated from Tbilisi State University in 1992 with a 
degree in Economics and obtained an MBA from the European School 
of Management in Tbilisi. In 2011 he obtained a Master's Certificate in 
Project Management from George Washington University, school of 
business. Between 1993 and 1995, he held the positions of Intern 
Accountant and Accountant at Commercial Bank Sandro and Chief 
Accountant at Commercial Bank Shalen. Between 1995 and 1999, he 
held the positions of Economist, Foreign Exchange Division, Head of 
the Foreign Exchange Department, and Head of the Internal Audit 
Department at JSC TbilCredit Bank. Mr Baliashvili joined TBC in 1999 
as Head of Service, Internal Audit and Control. He became Finance 
Division Chief in 2000 and has held the position of Deputy CEO, Chief 
Operating Officer since 2002. Since 2008, Mr Baliashvili has also held 
the position of Chairman of the Supervisory Board of UFC. He was 
appointed to the Management Board in 2002.

 94 

TBC Bank  Annual Report 2014George Tkhelidze
Deputy CEO, Chief Risk Officer
Mr Tkhelidze graduated from the London Business School with an 
MBA degree. Prior to this, he obtained a Diploma in Law from Tbilisi 
State University in 2000 and a Master of Laws degree in International 
Commercial Law at the University of Nottingham in 2002. Mr Tkhelidze 
joined TBC Bank from Barclays Investment Bank, where he held the 
position of Vice President in the Financial Institutions Group (FIG), 
EMEA since June 2011. For the two years prior to this he was an 
Associate Director in Barclays Debt Finance and Restructuring Teams. 
In his earlier career in Georgia, Mr Tkhelidze held various managerial 
positions in ALDAGI insurance company, where he also served as  
Chief Executive Officer until he left the position in 2007 to obtain his 
MBA degree. During his career in London, Mr Tkhelidze executed 
multiple M&A, debt and capital markets transactions with European 
financial institutions. 

David Tsiklauri
Deputy CEO, Corporate Banking
Mr Tsiklauri obtained his MBA degree from London Business School  
in 2008. He also holds MSE and BSE degrees from the Georgian 
Technical University. He joined TBC Bank from Deutsche Bank, where 
he served as the Vice President of the Capital Markets and Treasury 
Solutions team since 2011. He has specific expertise in the origination, 
structuring and execution of public and private transactions and 
principal investment trades in several countries, including the 
Emerging Markets. Prior to this, Mr Tsiklauri worked as an Associate 
in the Debt Capital Markets Department at Deutsche Bank. From 
2005-2006 he served as the Head of Investor Relations at TBC Bank 
until he left the position to earn his MBA degree. 

95  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Governance
Management Board
Continued

Nino Masurashvili
Deputy CEO, Retail and SME Banking
Ms Masurashvili graduated from Tbilisi State University in 1996 with  
a degree in Economics and obtained an MBA from the European 
School of Management in Tbilisi. Between 1995 and 2000, she held  
the positions of Credit Account Manager, Credit Officer, Financial 
Analyst (Financial Department) and Head of Financial Analysis and 
Forecasting Department at JSC TbilCom Bank. Between 1998 and 
2000, she also held the position of Accountant at the Barents Group. 
Ms Masurashvili joined TBC in 2000 as Manager in the Planning and 
Control Department and became head of that department in 2002. 
Between 2004 and 2005, she acted as Head of the Sales Department 
and Retail Bank Coordinator. Ms Masurashvili was appointed as 
Deputy CEO, Retail and SME Banking and to the Management Board  
in 2006. Between 2006 and 2008 Ms Masurashvili was the Chairman  
of the Supervisory Board of UFC. Since 2011 she has also held a 
position as a member of the Supervisory Board of TBC Kredit and 
Bank Constanta.

Nikoloz Kurdiani
Deputy CEO, Micro Banking
Mr Kurdiani obtained his MBA degree from IE Business School  
in 2007. He also holds an MSc degree in International Economics  
from the Georgian Technical University and completed BBA studies  
at Ruhr-University Bochum in Germany and the Caucasus School  
of Business. Mr Kurdiani has ten years of experience in the banking 
industry which includes five years at UniCredit Group in Austria and 
Kazakhstan. He has expertise in post-acquisition integration and 
restructuring, as well as improving retail sales. Between 2008 and 
2010 Mr Kurdiani held the position of Senior Sales Support Expert at 
the CEE Retail Division of Bank Austria, UniCredit Group, responsible 
for Turkey, Kazakhstan, Ukraine and Serbia. Between 2010 and 2013, 
he was Head of the Retail Division of ATF Bank, UniCredit Group in 
Kazakhstan. Immediately before joining TBC Bank, Mr Kurdiani was 
Managing Director of Kaspi Bank, a leading retail bank in Kazakhstan. 
Prior to obtaining his MBA degree in 2007, he served as Head of the 
Retail Banking Division of Bank Republic Georgia, Société Générale 
Group, and also held several positions at Bank of Georgia between 
2003 and 2006. 

 96 

TBC Bank  Annual Report 2014Management Board Committees

In order to effectively carry out its daily responsibilities, the 
Management Board has established the following committees: Credit 
Committee, Assets and Liabilities Management Committee (ALCO), 
Operational Risk Management Committee, Customer Satisfaction 
Committee, IT Steering Committee, Change Advisory Board 
Committee and Operations Management Committee.

Credit Committee 
The Credit Committee is composed of top and middle managers of 
TBC Bank, and is chaired by the CEO.

The Committee meets once a month or more frequently, as required. 
The exact composition of the Credit Committee varies among the 
Retail, Corporate, SME and Micro-finance segments. The Credit 
Committee reports to the Management Board. 

The Credit Committee is responsible for maintaining loan portfolio 
quality within acceptable risk levels and ensuring that TBC's lending 
guidelines are consistent with relevant legislation and regulatory 
policies. The Credit Committee reviews the quality of TBC's loan 
portfolio on a regular basis and monitors and controls the recovery 
and collection process in respect of TBC's loans. It informs the 
Management Board about notable developing trends and recommends 
necessary actions in order to take advantage of new opportunities and 
maintain proper portfolio diversification. 

The Credit Committee delegates its loan approval authority to the Loan 
Approval Committees. 

Loan Approval Committee 
Loan Approval Committees are responsible for reviewing credit 
applications and approving credit products. Different Loan Approval 
Committees are in place for the approval of credit exposures to Retail, 
Corporate, SME and Micro customers. 

The composition of a Loan Approval Committee depends on the type of 
the exposure, aggregated liabilities of the borrower and the borrower’s 
risk profile. The Loan Approval Committee consists of at least two 
persons with sufficient credit experience. Credit risk managers (as 
members of corresponding Loan Approval Committees) ensure that 
borrower and proposed credit exposure risks are thoroughly analysed. 

A corporate loan to a ‘‘large borrower’’ (a borrower with exposure to 
more than 5% of TBC Bank’s Basel capital) would require the review 
and approval of the Risk, Ethics and Compliance Committee. Loans to 
TBC’s related and connected parties are approved by the Supervisory 
Board (although the Supervisory Board delegates approval authority 
to the Management Board for loans up to USD 100,000).

Assets and Liabilities Management Committee (ALCO) 
The ALCO has ten members, is chaired by the CEO and meets once a 
month or more frequently, as required. It is supported by middle 
management from TBC Bank's finance operations. The ALCO reports 
to the Management Board.

The ALCO is responsible for overseeing the effective implementation 
of TBC Bank's asset and liability management policies in order to  
(I) maximise shareholder value and enhance profitability, (II) ensure 
that liquidity, interest rate, foreign exchange, capital adequacy and 
interbank counterparty risks are managed efficiently within the  
Risk Appetite Statement, and (III) ensure compliance with existing 
covenants and limits from the NBG, IFIs and other third parties.  
The functions of the ALCO include setting and monitoring risk 
exposure limits based on reports, analysis, forecasts, stress  
tests and hypothetical scenarios prepared by TBC’s financial risk 
management and other functions, approving risk management 
methodologies, making decisions and amendments to TBC’s  
asset liability structure, approving risk hedging instruments,  
and deciding on corrective actions in case specified limits are 
breached. The ALCO is given authority to make a number of decisions 
regarding TBC’s assets and liabilities under its governing documents, 
although authorisation for certain decisions is reserved to the 
Management Board.

Operational Risks Committee 
The Operational Risks Committee has six members comprising  
top and middle managers of TBC Bank and is chaired by the CEO.  
The Operational Risks Committee reports to the Management Board. 
The Operational Risks Committee is responsible for reviewing 
operational risks faced by TBC, overseeing these risks and making 
decisions in order to minimise them. Meetings of the Operational  
Risks Committee are held on a quarterly basis or more frequently,  
as required. The Operational Risks Committee functions are to review 
and approve operational risk management policy; review and approve 
recommendations related to the development of the risk management 
framework; review and approve the limits of risk insurance; discuss 
reports on operational risks; monitor critical risks; and prepare 
recommendations for the Management Board on these issues.

97  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review This openwork bronze 
buckle was also 
preserved at the school 
museum in Western 
Georgia until 2001. This 
artistically sophisticated 
artefact features a 
beautifully designed 
composition. The buckle 
once again reinforces 
experts’ conviction that 
even in the Late Antique 
period, local metal 
workers were extremely 
skilled and advanced in 
their profession. 

Governance
Management Board Committees
Continued

Other Committees 
The Customer Experience Management Committee is responsible  
for overseeing and ensuring customer satisfaction. The Committee  
is chaired by the CEO with membership comprised of top and  
middle managers. 

The IT Steering Committee is responsible for prioritisation and 
approval of IT projects and the IT project portfolio performance 
oversight. The Committee is chaired by the Deputy Chief Information 
Officer with membership comprised of top and middle managers. 

The Change Advisory Board Committee is responsible for the review 
and approval of all IT related change requests initiated by different 
business units. The Committee is chaired by the Deputy Chief 
Information Officer with membership comprised of top and  
middle managers. 

The Operations Management Committee is responsible for developing 
and improving the service processes in the Bank. The Committee  
is chaired by the CEO with membership comprised of top and  
middle managers. 

The Problem Loans Committee is responsible for the management 
and monitoring of TBC's portfolio of problem assets through all 
phases of collection. The Committee is chaired by the CRO with 
membership comprised of top and middle managers.

 98 

TBC Bank  Annual Report 2014Risk Management

TBC considers its risk management function to be fundamental to its 
business. The main objectives of risk management are to contribute to 
the development of TBC's business strategy by ensuring risk-adjusted 
profitability and guarantee TBC's sustainable development through 
the implementation of an efficient risk management system. The 
major inherent risks of TBC's business are credit risk, liquidity risk, 
market risk (including interest rate and foreign currency risk), 
operational risk, strategic risk and reputational risk. TBC's risk 
management process encompasses all the activities that affect its risk 
profile and consists of the following core elements: (i) active board and 
senior management oversight; (ii) adequate policies and procedures 
aimed at effectively controlling risk exposures; (iii) adequate risk 
identification, measurement and management systems; and (iv) 
comprehensive internal controls. TBC systematically reviews and 
continuously seeks to improve its risk management policies and 
systems to ensure that they are in line with any new challenges it faces.

TBC's risk management strategy identifies significant risks it faces, 
formulates risk appetite limits and communicates the risk 
management framework. The risk management process consists of 
the following stages:

Risk identification 

Identification of the full range of business level 
risks TBC faces.

Risk assessment

Assessment of all identified risks based on the 
likelihood of occurrence and significance of their 
impact and creation of risk maps.

Control

Reporting

Establishment of key control processes and 
practices, including limit structures and 
reporting requirements, and a formalised risk 
monitoring process to control adherence to 
predefined targets and risk limits.

Establishment of an effective management 
information system in order to ensure a timely 
flow of information to the corresponding  
risk units.

The following principles are fundamental to TBC's risk management:

•  Sustainability. TBC conducts its business with a view towards 
long-term sustainability. Therefore potential impacts on 
sustainability of TBC are assessed when making business 
decisions and when managing resources and infrastructure. TBC 
pursues a strategy that excludes any involvement in transactions 
that could pose an unacceptable risk for TBC's activities, 
development and reputation.

•  Materiality. The materiality of each risk to which TBC is exposed 
across the corresponding asset classes is mainly determined 
based on size of exposure, the current nature of processes and 
related controls. All material risks are identified based on the risk 
identification and assessment processes that are undertaken 
regularly within TBC.

•  Proportionality. The more material a risk exposure is, the more 
efforts and resources are devoted to its analysis and more 
sophisticated approaches and complex methods are applied  
to its measurement.

•  Risk acceptance/risk hedging. The risk management framework 

within TBC encompasses all types of risks to which TBC is exposed 
and that should be managed. TBC either accepts exposure to a risk 
or hedges against it, depending on the type of risk. TBC accepts risk 
exposure according to the predefined risk appetite limits set by the 
Supervisory Board and Management Board. Certain types of risks, 
such as operational risks, interest rate risk and market risks, are 
hedged by means of insurance and/or derivative transactions.

99  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Governance
Risk Management
Continued

Risk Management Structure
TBC conducts its risk management activities within the framework of 
its unified risk management system. The following chart sets forth 
TBC's risk management structure: 

Supervisory Board

Risk Ethics and 
Compliance Committee

Management Board

Audit Committee

Credit  
Committee

Operational Risk 
Committee

ALCO

CEO

Problem Loans 
Management

Internal  
Audit

Loan Approval 
Committee

Deputy CEO
CFO

Deputy CEO
CRO

Compliance 
Department

Financial Risks

Underwriting

AML

Risk Management

Compliance

Problem Loans Committee

In addition to this general risk management structure, which governs 
the entire TBC group, several of TBC Bank's subsidiaries (Bank 
Constanta(a), TBC Kredit and TBC Leasing) also have their own internal 
risk management structures.

Principal Risk Management Bodies
The monitoring and implementation of TBC's risk management 
function is split among eight principal risk management bodies: the 
Supervisory Board, the Risk, Ethics and Compliance Committee, the 
Audit Committee, the Management Board, the Credit Committee, the 
Operational Risks Committee, the Assets and Liabilities Management 
Committee (ALCO) and the Problem Loans Committee.

TBC employs a Chief Risk Officer (CRO), who reports to the CEO and is 
responsible for supervising all risk management activities across TBC's 
business except for financial risk management, which is supervised  
by the Chief Financial Officer. The Chief Risk Officer is also required to 
ensure that TBC's risk exposure level is in accordance with the defined 
limits set forth in TBC's Risk Appetite Statement (as defined below) 
and that its operations are adequate in light of TBC's risk profile. 

The Chief Risk Officer and Chief Financial Officer have independent 
access to the Chairman of the Risk, Ethics, and Compliance Committee.

Supervisory Board
The Supervisory Board is responsible for the oversight of TBC's risk 
management. It approves TBC's risk management strategy, risk 
appetite and policies that are recommended by the Management 
Board. The Supervisory Board approves credit portfolio forecasts and 
budgets and monitors TBC's performance. The Supervisory Board 
also approves decisions that fall outside of the scope of Loan Approval 
Committee's authority, such as extending loans to TBC Bank's related 
and connected parties. The CRO presents a comprehensive report 
regarding compliance with risk appetite limits, credit portfolio, and 
results of the enterprise wide stress test to the Supervisory Board  
on a quarterly basis.

For more detailed information on the Supervisory Board, the 
Management Board, and relevant Committees, please refer to the 
Corporate Governance chapter of this Report.

(a)  Bank Constanta was legally merged with TBC Bank in January 2015.

 100 

TBC Bank  Annual Report 2014Risk Management Implementation
TBC's risk management policies are implemented through a number 
of committees and departments, including the Internal Audit, Financial 
Risk Management, Treasury, Credit Portfolio Risk Management, 
Corporate, SME and Retail Underwriting, Operational Risk 
Management, Legal and Compliance Departments, each of which 
reports to one of the principal risk management bodies referred 
to above.

Internal Audit Department
The establishment and maintenance of appropriate systems of risk 
management and internal control is primarily the responsibility 
of business management. The Internal Audit function provides 
independent and objective assurance in respect of the adequacy 
of the design and operating effectiveness of the framework of risk 
management, control and governance process across the group, 
focusing on the areas of greatest risk to TBC Bank using a risk-based 
approach. The Internal Audit Department monitors compliance with 
local legislation and regulation, including compliance with NBG 
requirements and regulation, regularly reviews the reliability of 
the Bank’s information technology systems, assesses reliability 
and integrity of financial information and reporting procedures 
in accordance with a predetermined schedule. The Bank Internal 
Audit Department discusses the results of all assessments with 
management, and reports its findings and recommendations to 
the Bank Audit Committee and the Supervisory Board. The Internal 
Audit Department is independent of the Management Board.

Financial Risk Management Department
The Financial Risk Management Department is involved in the 
management of financial risks arising from TBC's day-to-day banking 
activities, including liquidity risk, interest rate risk, foreign currency 
exchange risk and capital adequacy risk. It prepares various reports 
and analyses in order to assist ALCO in performing its main functions. 
The Financial Risk Management Department reports to the Chief 
Financial Officer and monitors compliance with the limits set by the 
ALCO, regulators and international financial institutions, forecasts 
liquidity and other ratios and covenants, provides stress testing and 
analyses hypothetical scenarios.

Treasury Department
The Treasury Department is involved in short-term liquidity 
management, money-market and fixed income dealing, foreign 
exchange dealing and TBC Bank's overall open currency position 
management. The ALCO provides guides for the Treasury 
Department's operations on an ongoing basis and sets limits for bank 
counterparties. The Treasury Department is authorised to conclude 
foreign exchange, money market and fixed income deals within the 
limits approved by ALCO, The Treasury Department, along with the 
Financial Risk Management Department, prepares regular reports, 
which are presented to the ALCO and which are the primary means by 
which the ALCO supervises the Treasury Department's asset and 
liability management functions.

The Treasury Department undertakes a number of activities  
in relation to liquidity, money-market and fixed income dealing, 
including managing the distribution of cash and non-cash liquidity 
among TBC Bank's branches and nostros accounts, placing free 
liquidity (within approved limits by ALCO) with local and foreign 
counterpart banks, as well as investing in local sovereign debt 
securities. The Treasury Department also attracts short-term  
funding from local and foreign counterpart banks (when necessary) 
and conducts ongoing analyses of risks and opportunities aimed at 
ensuring that TBC Bank remains in compliance with limits set by the 
Financial Risk Management Department. The Treasury Department 
then prepares recommendations in respect of revised risk exposure 
limits for the ALCO. The Treasury Department also undertakes a 
number of functions to manage and constantly monitor TBC Bank's 
overall open currency position and to ensure compliance with the 
prudential ratios set by the NBG, as well as TBC Bank's internal 
policies. In addition, the Treasury Department is responsible for 
setting foreign exchange bid and ask rates, as well as monitoring and 
authorising certain transactions on non-standard rates, conducting 
foreign exchange and derivative transactions with large clients in 
accordance with TBC Bank's foreign exchange pricing policy and 
advising clients on foreign exchange issues.

Credit Portfolio Risk Management Department
The Credit Portfolio Risk Management Department reports to the 
Chief Risk Officer and is responsible for the management of credit 
portfolio risk. The Credit Portfolio Risk Management Department 
ensures the maintenance of a balanced loan portfolio and the 
correspondence of actual risks to the predefined limits.

The Department prepares policies and procedures for efficient  
credit risk management, which are approved by the Supervisory  
Board or Management Board. The Credit Portfolio Risk Management 
Department is responsible for the timely identification and assessment 
of credit risks and outlining mitigation actions regarding those risks 
that should be reduced. This department develops adequate tools and 
models for effective credit risk management, such as application and 
behavioural scorecards and rating models. The department develops 
models for stress testing in order to assess credit exposures under 
various scenarios and make corresponding conclusions for capital 
adequacy purposes.

The Credit Portfolio Risk Management Department reviews and 
analyses portfolio dynamics on a regular basis, analyses underwriting 
standards and outlines recommendations for managing portfolio risks 
more efficiently. The Credit Portfolio Risk Management Department 
prepares regular reports to the Management Board, Supervisory 
Board, Credit Committee and Risk, Ethics and Compliance Committee 
in order to timely communicate information about portfolio quality 
trends and structure, compliance with risk appetite limits, TBC's 
related and connected party exposures, results of stress tests and 
outputs of the risk assessment process.

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Corporate, SME, and Retail Credit Underwriting Departments
The Corporate, SME and Retail Credit Underwriting departments are 
involved in the applications approval process as members of the 
corresponding loan approval committees. Corporate, SME and retail 
credit risk managers review loan presentations on credit exposures 
prepared by the loan officers and credit analysts to ensure that the 
analysis is complete, that comprehensive information is gathered to 
assess the borrower's risk profile, that all relevant risks are identified 
and adequately addressed and that the loan is properly structured.

Corporate and SME credit risk managers also oversee the monitoring 
process of individual transactions in order to timely discover any signs 
of deterioration in a borrower's repayment capability and undertake 
corresponding measures. The Corporate, SME and Retail Credit 
Underwriting Departments report to the Chief Risk Officer.

Applications for any micro loans not approved at the branch level are 
reviewed by Bank Constanta's Credit Risk Management Department. 
In addition to application reviews, this department is responsible for 
micro loans portfolio quality monitoring and for the development of 
models for credit portfolio management.

Operational Risk Management Department 
The Operational Risk Management Department implements a 
framework for identifying, assessing, measuring and reporting 
principles of operational risks. This operational risk management 
framework enables TBC's identification and assessment of 
operational risk categories within TBC's processes and operations;  
the detection of critical risk areas or groups of operations with an 
increased risk level; the development of response actions and the 
imposition of restrictions in critical risk zones to neutralise identified 
risk; and the development of business-process optimisation schemes, 
including document circulation, information streams, distribution of 
functions, permissions and responsibilities. It ensures that operational 
risk is within TBC's risk appetite. The Operational Risk Management 
Department reports to the Chief Risk Officer.

Legal Department 
The Legal Department ensures that TBC's activities conform to 
applicable legislation and works to minimise losses from the 
materialisation of legal risks. The Legal Department is responsible  
for the application and development of mechanisms for identifying 
legal risks in TBC's activities in a timely manner, the investigation of 
TBC's activities in order to identify any legal risks, the planning and 
implementation of all necessary actions to eliminate identified legal 
risks and participation in legal proceedings on behalf of TBC where 
necessary. The Legal Department monitors all changes in relevant 
laws and regulations, and ensures that those changes are properly 
reflected in TBC's procedures, instructions, manuals, templates and 
other relevant documentation.

Compliance Department 
The Compliance Department is focused on improving the entire 
compliance system. It is responsible for coordinating the identification, 
assessment and documentation of compliance risks associated with 
TBC's activities, including the development of new products and 
business practices, the proposed establishment of new types of 
business or customer relationships or material changes in the nature 
of such relationships and other related measures. The Compliance 
Department is authorised to plan and administer TBC's overall 
compliance systems, perform compliance-related direction and 
supervision, and instruct on corrective action and other measures to 
branches, offices, divisions, headquarters, subsidiaries, and affiliates, 
both in and out of Georgia, upon the occurrence of violations of 
compliance, all in an integrated fashion.

Anti-money laundering is one of the Compliance Department's main 
functions, established according to the compliance legislation and 
recommendations of competent international organisations. TBC is 
committed to high standards of anti-money laundering and requires 
Management and employees to adhere to these standards in order to 
prevent the use of TBC's products and services for money laundering 
purposes. Adherence to this policy is mandatory for all TBC group 
companies and for all employees.

Risk Appetite
Management considers the risk appetite to be fundamental in the 
Bank’s risk management. Risk appetite is defined as the level of risk 
the Bank is willing to take in the pursuit of its business strategy.

Management believes that a well-defined risk appetite statement 
leads to more efficient risk management across the Group with:

•  greater transparency of key risk objectives, 
•  consistency between strategic objectives and the risk management 

framework, and 

•  greater awareness of risk objectives and more effective 
communication with internal decision-makers and 
external stakeholders.

The TBC Bank Group defines acceptable levels of risk in order to meet 
the following aims and goals: 

•  Maintain the capital adequacy ratio and proper allocation of capital
•  Manage liquidity
•  Manage earnings volatility
•  Maintain the desired level of credit rating of the Bank
•  Comply with the requirements of the regulators, creditors  

and shareholders

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TBC Bank  Annual Report 2014The Bank regularly assesses whether it, considering its business 
strategy, operates within the bounds of the stated risk appetite 
statement under business as usual, mild stress and severe stress 
scenarios. If analysis reveals that the Bank operates outside of its risk 
appetite, changes are recommended where appropriate to the Bank’s 
business plan.

The risk appetite statement is cascaded down to the operational  
limits for all types of risks and business segments and approved by  
the Risk, Ethics and Compliance Committee. Quantitative limits are  
set where possible for those risk drivers which affect the Bank’s risk 
profile and thus is important for maintaining risks within the Bank’s 
risk appetite. Qualitative limits are set for limits which are not easily 
quantifiable. Limits are updated on a yearly basis in line with the 
Bank’s business strategy.

Internal Capital Adequacy Assessment Process (ICAAP)
Following the adoption of Basel II/III requirements by the NBG,  
TBC calculates its capital requirements and risk-weighted assets 
separately under both Pillar 1 and Pillar 2 starting from 31 December 
2012. The NBG sets forth detailed instructions of Pillar 1 calculations. 
For Pillar 2 purposes, TBC has adopted an Internal Capital Adequacy 
Assessment Process (ICAAP), whereby TBC Bank assesses all 
material risks that it faces and reserves capital for each.

In September 2014, TBC has issued its second ICAAP document that 
was actively debated by Risk, Ethics and Compliance committee and 
was approved by the Supervisory Board. The document was submitted 
to the NBG for further discussions.

The key components of TBC's ICAAP process include the risk 
identification, comprehensive assessment of risks and sound capital 
cover assessments, including risk appetite establishment and limiting 
system construction; aggregation; stress testing; validation; risk 
monitoring; reporting and ex post control; quality assurance and 
internal control review process; and capital planning.

The table below summarises the material risks TBC Bank faces and the 
approaches used to calculate capital charges for each identified risk.

Summary of Risks Considered per Basel pillar I and II

Key areas

Credit Risk

Currency Induced 
Credit Risk (CICR)

Market Risk 

Operational Risk 

Pillar I

Pillar II

Standardised 
approach

Standardised approach

NBG assessment Bank assessment

Standardised 
approach

Basic Indicator 
Approach

Standardised approach

Advanced Measurement 

Approach

Liquidity Risk

Not required

Not required

Interest Rate Risk in 
the banking book

Reputation Risk

Strategic Risk

—

—

—

Concentration Risk —

Advanced Approach

Benchmarking

Benchmarking

Bank assessment

Under ICAAP, TBC Bank's economic capital is calculated in order to 
cover all material risks other than liquidity risk (for which a liquidity 
contingency plan, rather than capital, is required).

Stress Testing
TBC Bank performs stress testing which is used to provide valuable 
information for the management decision making within economic 
capital management. The Bank has developed a comprehensive, 
Enterprise-Wide Stress Testing (EWST) framework that is actively 
used for capital management and risk assessment purposes.

TBC Bank considers two main scenarios in its stress testing:

Mild stress – a stress that might occur during the normal business cycle 
(once in seven years). According to the risk appetite of the bank, the bank 
should have enough buffer on top of minimum capital requirements to 
ensure that the bank can withstand the mild stress scenario without 
breaching the minimum capital adequacy requirement.

Severe stress – a stress that could occur once in 100 years. The Risk 
appetite requires the bank to maintain positive equity in case of the 
severe stress test scenario. If capital is not enough to maintain positive 
equity after the severe stress test, the stress results will be applied as 
severe stress buffer on top of minimum capital requirements and mild 
stress or NBG buffers.

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Methodology used for both stress tests is the same, however the 
scenarios and risks considered are different.

Stress tests scenarios are designed to be consistent with TBC Bank’s 
risk appetite statement.

Credit Risk Management
Overview
TBC Bank is exposed to credit risk, which is the risk that a counterparty 
will be unable to pay amounts in full when due. TBC Bank's exposure  
to credit risk arises as a result of its lending operations and other 
transactions with counterparties giving rise to financial assets. Adverse 
changes in the credit quality of the borrower or a general deterioration 
in economic conditions could affect the recoverability and the value of 
TBC Bank’s credit portfolio and therefore its financial performance.

The credit risk that the Bank faces includes: (i) counterparty credit risk 
(the risk default or non-fulfilment of contracts due to a deterioration  
in the counterparty's credit quality); (ii) concentration risk (the risk  
of portfolio quality deterioration due to large exposures to small 
numbers of borrowers or individual industries); (iii) currency-induced 
credit risks (risks arising from foreign currency-denominated loans in 
the portfolio); and (iv) residual risks (resulting from the use of credit 
risk-mitigation techniques).

The objective of TBC Bank's credit risk management is to maximise 
risk-adjusted rate of return by maintaining credit risk exposure within 
acceptable parameters as defined by TBC Bank’s risk appetite.

Comprehensive risk management methods and processes are 
established as part of TBC Bank’s risk management framework to 
manage credit risk effectively. The main principles for TBC Bank's 
credit risk management are: establishing an appropriate credit risk 
environment; operating under a sound credit-granting process; and 
maintaining efficient processes for credit risk measurement, control 
and monitoring. 

The Bank systematically reviews and continuously seeks to improve its 
credit risk management policies and systems in an effort to ensure 
that high quality and strong credit risk management systems are in 
place, and they are in line with any new challenges the Bank faces 
from the changing market environment, as well as the development 
and growth of the Bank’s business. As part of this process,  
the following initiatives were carried out in 2014:

of scorecards with support of external consultants. Moving  
to in-house development enables the Bank to apply specific 
knowledge of the local market, thus leading to more robust 
scorecards development.

•  Retail loans’ early collection system was reviewed and improved 
together with external consultant. Updated processes for early 
phase collection enables the Bank to more efficiently manage 
delinquencies in the retail loan book, and thus minimise level of 
overdue loans.

•  The methodology was developed for management and 

measurement of concentration risks in the loan book. The 
methodology enables the Bank to keep concentration level at the 
acceptable limit, as defined by the risk appetite and to assess the 
required capital under Pillar II for the given concentration level 

Credit Analysis Process
TBC Bank strives to ensure a sound credit-granting process by 
establishing well-defined credit granting criteria and building up an 
efficient process for the comprehensive assessment of a borrower's 
risk profile. The credit analysis process is comprised of a number  
of aspects. Principal amongst these is a risk assessment of the 
counterparty according to predefined credit granting principles. Various 
assessment processes are in place based on the type of credit exposure 
and borrower profile. When analysing corporate, SME, micro and large 
retail loans it is ensured that sufficient information is received about the 
borrower, its credit history, purpose of the credit and, where applicable, 
collateral in order to make an adequate credit decision. For smaller 
retail loans, such as POS loans and credit cards, decisions are mainly 
based on the borrower’s application score and credit bureau rating.

Different Loan Approval Committees are in place for the approval of 
credit exposures to retail, corporate, SME and micro customers. The 
composition of a Loan Approval Committee depends on aggregated 
liabilities of the borrower and the borrower's risk profile. Credit risk 
managers (as members of corresponding Loan Approval Committees) 
ensure that the borrower and proposed credit exposure risks are 
thoroughly analysed. POS and credit card loans are reviewed by the 
Centralised Operations Processing Department. Loans to TBC Bank's 
related and connected parties are approved by the Supervisory Board 
(although the Supervisory Board delegates approval authority to the 
Management Board for loans up to USD 100,000). A loan to a "large 
borrower" (a borrower with exposure to more than 5% of TBC Bank's 
Basel capital) requires the review and approval of the Risk, Ethics and 
Compliance Committee. 

•  The Bank’s risk appetite statement was updated and approved  
by the Supervisory Board and Risk, Ethics and Compliance 
Committee. The management believes that clearly articulated  
risk appetite provides clear direction for the Bank’s risk taking 
activities, thereby enabling the critical link between the Bank’s 
strategy and day-to-day risk management. The Bank moved to the 
in-house scorecard development and updated scorecards for the 
number of retail products. The Bank used to develop various types 

Credit Risk Mitigation
Credit decisions are based primarily on the borrower's repayment 
capacity and creditworthiness; in addition, TBC Bank uses credit risk 
mitigation tools given by collateral and guarantees to reduce credit 
risk. The reliance that can be placed on these mitigants is carefully 
assessed for legal certainty and enforceability, market valuation of 
collateral and counterparty risk of the guarantor. Corresponding 
policies determine eligibility of collateral types and outline procedures 

 104 

TBC Bank  Annual Report 2014to ensure that the value of collateral is appropriately appraised and 
monitored regularly. It is ensured that the agreements regarding the 
provision of the collateral can be enforced legally.

The majority types of collateral used for credit risk mitigation 
purposes are: real estate; equipment, machinery, inventory and other 
movable assets; cash and gold. In order to be recognised as security 
and for the loan to be classified as secured, all items pledged must be 
valued in accordance with TBC Bank's internal policies, by TBC Bank's 
Internal Appraisal Group (other than loans to related parties, for which 
external appraisers are used). The policy prescribes both the process 
of valuation and the frequency of valuation for different collateral 
types. The Internal Appraisal Group is independent from the loan 
granting process in order to ensure that adequate appraisals are 
obtained and proper appraisal procedures are followed. 

Collateral of significant value (defined as cases where the value  
of each of the loan and the collateral exceeds GEL 500,000) is 
re-evaluated annually by internal appraisers during on-site visits. 
Statistical methods are used to monitor the value of equipment and 
real-estate collateral that are of non-significant value. Inventory 
collateral is re-evaluated semi-annually. Collateral may require  
more frequent re-evaluation as a result of changes to the borrower's 
standing or market fluctuations. In case of repossession, any collateral 
is also re-evaluated within three months prior to any repossession.

Credit Risk Measurement and Monitoring
TBC Bank dedicates considerable resources to gain a clear and 
accurate understanding of the credit risk the Bank faces across 
various business segments. In order to efficiently manage the 
portfolio, loans are classified according to risk criteria in accordance 
with an internal classification system corresponding to NBG policy  
and IFRS requirements. The risk management function has also 
established an internal industry and single facility grading system  
in order to effectively evaluate and rate the overall strength of TBC's 
credit portfolio.

Grading
The Bank has established a facility grading system with respect to 
retail, corporate, SME and micro loans.

For retail loans, TBC Bank together with the help of external 
consultants developed a statistical behavioural rating model. The 
model contains three separate grading systems for (a) loans secured 
by real estate, (b) credit limits, and (c) consumer and other retail  
loans. Each type is further differentiated depending on the amount  
of time the loan has been outstanding (with separate analyses for 
loans outstanding more than or less than six months). A grade is 
allocated to the facility based on variables relating to the borrower's 
demographic (including gender, work experience), credit history and 
payment behaviour, utilisation of facilities (frequency of credit usage 
and balances of loan amounts) and macroeconomic factors (such as 
GDP and refinance rates).

The expert grading system for corporate and SME loans was updated 
together with external consultants. The grade is allocated to corporate 
and SME borrowers above a certain threshold and consists of a 
combination of (i) the industry grade score, (ii) a general borrower 
score reflecting the borrower's position in the industry and its 
corporate governance, and (iii) a borrower financial score reflecting 
financial conditions of the borrower and its potential ability to meet 
financial liabilities.

Portfolio Supervision
In order to minimise credit risk, TBC Bank continuously monitors its 
credit portfolio, both at the level of individual transaction and at overall 
credit portfolio level. TBC Bank’s risk management policies and 
processes are designed to identify and analyse risk in a timely manner, 
to set appropriate risk limits, and to monitor the risks and adherence 
to limits by means of reliable and timely data.

TBC Bank has processes in place to monitor credit portfolio quality on 
a daily basis, analyse trends and take remedial measures as and when 
any deterioration occurs. The system enables the Bank to ascertain 
whether loans are being properly serviced, the adequacy of provisions, 
whether the overall risk profile is within limits established according to 
risk appetite and general compliance with all credit regulatory limits.

At the individual borrower level, TBC Bank regularly monitors the 
borrower's timely debt repayments, as well as, for corporate and SME 
loans, the borrower's financial condition, use of funds and fulfilment of 
covenants. The corresponding policy provides procedural guidelines 
relating to credit risk monitoring, monitoring frequency and roles and 
responsibilities of corresponding individuals.

Provisioning guidelines
The allowance for loss is established for financial assets when there is 
objective evidence that a financial asset is impaired. According to TBC 
Bank's policy, the Bank's loan loss reserve must be maintained at a 
level that is adequate to absorb all estimated inherent losses in TBC 
Bank's credit portfolio at any given point in time. TBC Bank makes 
every effort to maintain an adequate allowance for loss in order to 
properly reflect the risk affecting TBC's earnings and capital. The 
Bank estimates loan provisions and allowance for losses according  
to rules set both by the NBG and IFRS.

Provisioning levels by NBG standards are defined according to the 
borrower's financial condition, number of days overdue and collateral 
coverage of the loan. Under NBG rules, retail and micro-finance loan 
provisioning is done collectively, whereas corporate and SME loan 
provisioning levels are assessed individually.

According to IFRS, the credit portfolio is assessed for provision 
impairment on an individual and collective basis. For provisioning 
purposes, borrowers or group of borrowers are classified as 
"significant" or "non-significant". Borrowers with total liabilities of GEL 
two million or more are regarded as significant. Significant loans with 

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TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review Governance
Risk Management
Continued

an impairment trigger event (such as a deterioration of the borrower's 
financial standing or delinquencies in loan repayment) are assessed 
for impairment on an individual basis. The remaining portfolio 
(non-significant loans and significant loans with no impairment) is 
assessed together on a collective basis.

Individual assessment is conducted based on the borrower's financial 
standing and discounted collateral values (with discount ratios 
differing by collateral type). The borrower's financial standing is 
assessed based on historical and projected financials, including 
historical financial results, business specifications, national economic 
and relevant industry trends.

Collective assessment is conducted by reference to compiled 
statistical data of five years' historical losses. The collectively-
assessed portfolio is segmented according to individual industries  
(in the case of business loans) and product types (in the case of  
retail loans).

Concentration
Concentration management is a significant function of credit risk 
management. A concentration of credit risk exists when a number  
of counterparties are engaged in similar activities and have similar 
economic characteristics that would cause their ability to meet 
contractual obligations to be similarly affected by changes in economic 
and other conditions. As a result, TBC Bank constantly reviews its 
concentration in a number of areas.

TBC Bank limits the level of credit risk it undertakes by placing  
limits on concentrations of: (i) single borrowers and groups of related 
borrowers; (ii) large borrowers (classified as those with exposure  
to more than 5% of TBC Bank's regulatory capital); (iii) related and 
affiliated parties of TBC Bank (iv) single borrowers with unsecured 
liability and total unsecured loans; (v) single industry and groups of 
"higher-risk" industries (such as development, construction and real 
estate) and (vi) top 20 group of borrowers. The limits are updated 
annually or more frequently as necessary.

Comprehensive monitoring system is in place to ensure that 
concentration levels are within the predefined limits.

Stress Testing
TBC Bank uses stress tests to estimate potential credit losses in case 
of deteriorating economic conditions and their effect on available 
capital. Two types of stress tests are undertaken for credit risk 
management purposes: (i) enterprise wide stress test and (ii) currency 
induced credit risk stress test.

Under the enterprise wide stress testing framework potential credit 
losses are estimated for mild and severe stress scenarios. The 
framework contrasts key economic criteria with historical observed 
default data. This data is used to predict an effect of different stress 
scenarios on TBC Bank’s current credit portfolio considering default 

rates and collateral prices. The stressed available capital under 
different scenarios is compared with required capital according to both 
internal and regulatory capital rules, to assess the Bank’s financial 
strength under the different economic conditions.

According to the currency induced credit risk stress testing framework 
TBC Bank's foreign currency-denominated credit portfolio is stress 
tested for currency devaluations, estimating potential losses suffered 
by a foreign currency-denominated credit portfolio. The results of 
stress testing are applied for capital requirements assessment 
purposes under ICAAP.

Funding and Liquidity Risk Management
Liquidity risk is the risk that TBC either does not have sufficient 
financial resources available to meet all of its obligations and 
commitments as they fall due, or can access those resources only at a 
high cost. Liquidity risk is managed by the Financial Risk Management 
and Treasury Departments and is monitored by the ALCO.

The principal objectives of TBC's liquidity risk management policy are to:
(i)  ensure the availability of funds in order to meet claims arising from 
total liabilities and off-balance sheet commitments, both actual and 
contingent, at an economic price; 

(ii)  recognise any structural mismatch existing within TBC's statement 
of financial position and set monitoring ratios to manage funding in 
line with the Bank’s well-balanced growth; and

(iii)  monitor liquidity and funding on an ongoing basis to ensure that 
approved business targets are met without compromising TBC's 
risk profile.

The Liquidity risk management Policy is reviewed by Management 
Board prior to approval by the Supervisory Board.

Liquidity risk is categorised into two risk types: funding liquidity risk 
and market liquidity risk.

Funding liquidity risk is the risk that TBC will not be able to efficiently 
meet both expected and unexpected current and future cash flow 
without affecting either its daily operations or its financial condition 
under both normal conditions and during a crisis situation. To manage 
funding liquidity risk TBC internally developed Liquidity Coverage Ratio 
(LCR) and a Net Stable Funding Ratio (NSFR) models both under Basel III 
liquidity guidelines. In addition, TBC applies as well stress tests and 
"what-if" scenario analyses and monitors NBG minimum liquidity ratio.

LCR (calculated by reference to the sum of qualified liquid assets and 
30-day cash inflows divided by 30-day cash outflows) is used to help 
manage short-term liquidity risks. TBC's liquidity risk management 
framework is designed to comprehensively project cash flows arising 
from assets, liabilities and off-balance sheet items over certain time 
bands and ensure that liquidity coverage ratio limits are put in place. 
TBC also stress tests the results of liquidity through large shock 
scenarios set by the NBG. TBC calculates its internal liquidity coverage 

 106 

TBC Bank  Annual Report 2014ratio and conducts stress tests on a weekly basis. TBC Bank's liquidity 
coverage ratios were 402%, 344% and 305% for the years ended 
31 December 2014, 2013 and 2012, respectively.

NSFR is used for long-term liquidity risk management to promote 
resilience over a longer time horizon by creating additional incentives 
for TBC to rely on more stable sources of funding on a continuing basis.

Market liquidity risk is the risk that TBC cannot easily offset or eliminate 
a position at the then-current market price because of inadequate 
market depth or market disruption. To manage market liquidity risk, 
TBC follows Basel III guidelines on high-quality liquidity asset eligibility 
to ensure that TBC's high-quality liquid assets can be sold without 
causing a significant movement in the price and with minimum loss 
of value. 

In addition, TBC has a liquidity contingency plan, updated annually, 
which forms part of TBC's overall prudential liquidity policy and is 
designed to ensure that TBC is able to meet its funding and liquidity 
requirements and maintain its core business operations in 
deteriorating liquidity conditions that could arise outside the ordinary 
course of its business.

Funding
TBC's principal sources of liquidity include customer deposits and 
customer accounts, borrowings from local and international banks 
and financial institutions, subordinated loans from the IFI Investors, 
local inter-bank short-term term deposits and loans, proceeds from 
sales of investment securities, principal repayments on loans, interest 
income, and fee and commission income. 

We believe that strong and diversified funding structure is one of TBC's 
differentiators. TBC relies on relatively stable deposits from Georgia 
as the main source of funding. In order to maintain and further 
enhance liability structure TBC sets the targets for retail deposits in 
the strategy and sets the gross loan to deposit ratio limits. TBC's gross 
loan to deposit ratio (defined as total value of gross loans divided by 
total value of deposits) was 112%, 103% and 102% as at 31 December 
2014, 2013 and 2012, respectively.

TBC also sets deposit concentration limits for large deposits and 
deposits of non-Georgian residents in its deposit portfolio.

We believe that TBC has sufficient liquidity to meet its current on- and 
off-balance sheet obligations.

For further information on management of liquidity risk, please refer 
to Note 35 to the Audited Consolidated Financial Statements.

Maturity Analysis
TBC's principal sources of liquidity include deposits and customer 
accounts; borrowings from local and international banks and financial 
institutions; subordinated loans from the IFI Investors; inter-bank term 
deposits and short-term loans; proceeds from sales of investment 
securities; principal repayments on loans; interest income; and fee 
and commission income. 

We believe that TBC has sufficient liquidity to meet its current on-  
and off-balance sheet obligations.

For further information on management of liquidity risk, please refer 
to Note 35 to the Audited Consolidated Financial Statements.

TBC follows the Basel Committee's definition of market risk as the  
risk of losses in on- and off-balance-sheet positions arising from 
movements in market prices. These risks are principally (a) risks 
pertaining to interest rate related instruments and equities in the 
"trading book" (financial instruments or commodities held for trading 
purposes); and (b) foreign exchange risk and commodities risk 
throughout TBC. TBC's strategy is not to be involved in trading financial 
instruments or investments in commodities. Accordingly, TBC's only 
exposure to market risk is foreign exchange risk in its "structural 
book," comprising its regular commercial banking activities having  
no trading, arbitrage or speculative intent. 

Foreign Exchange Risk
TBC is exposed to currency risk that arises from the potential change 
in foreign currency exchange rates, which can affect the value of a 
financial instrument. This risk stems from the open currency positions 
created due to mismatches in foreign currency assets and liabilities. 
The NBG requires TBC Bank to monitor both balance-sheet and total 
aggregate balance (including off-balance sheet) open currency 
positions and to maintain the later one within 20% of TBC Bank's 
regulatory capital. For the year ended 31 December 2014, TBC Bank 
maintained an aggregate balance open currency position of 3.1%.

In addition, the Supervisory Board sets further limits on open currency 
positions. The ALCO has set limits on the level of exposure by currency 
and for total aggregate position which are more conservative than 
those set by the NBG and the Supervisory Board. TBC Bank's 
compliance with these limits is monitored daily by the heads of the 
Treasury and Financial Risk Management Departments and is 
reported periodically to the Management Board, the Supervisory 
Board and the Risk, Ethics and Compliance Committee.

Open currency positions are used to assess TBC Bank's minimum 
capital requirements under the ICAAP framework on a monthly basis. 
In addition, the Financial Risk Management Department performs 
stress testing on a monthly basis.

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Interest Rate Risk Management
Interest rate risk arises from potential changes in market interest 
rates that can adversely affect the value of TBC's financial assets and 
liabilities. This risk can arise from maturity mismatches of assets and 
liabilities, as well as from the repricing characteristics of such assets 
and liabilities. Most of the loans and deposits offered by TBC are at 
fixed interest rates, while a portion of TBC's borrowings is based on a 
floating rate of interest. TBC's floating rate borrowings are, to a certain 
extent, hedged as a result of the NBG paying a floating rate of interest 
on the minimum reserves that TBC holds with the NBG. TBC Bank has 
also entered into interest rate swap agreements in order to mitigate 
interest rate risk. Furthermore, many of TBC's loans to and deposits 
from customers contain a clause allowing TBC to adjust the interest 
rate on the loan/deposit in case of adverse interest rate movements, 
thereby limiting TBC's exposure to interest rate risk. Management  
also believes that TBC's interest rate margins provide a reasonable 
buffer in order to mitigate the effect of possible adverse interest  
rate movement.

TBC Bank employs an advanced framework for the management of 
interest rate risk. In order to manage interest rate risk TBC Bank 
establishes appropriate limits, monitors compliance with the limits 
and prepares forecasts. Interest rate risk is managed by the Financial 
Risk Management Department and is monitored by the ALCO. The 
ALCO decides on actions that are necessary for effective interest rate 
risk management and follows up on their implementation. The ALCO 
reports periodically to the Management Board, the Supervisory Board 
and the Risk, Ethics and Compliance Committee.

TBC Bank measures four types of interest rate risk based on the 
source of the risk: (i) repricing risk, (ii) yield curve risk, (iii) basis risk 
and (iv) optionality (embedded option risk).

TBC Bank considers a number of stress scenarios, including different 
yield curve shift scenarios and behavioural adjustments to cash flows 
(such as deposit withdrawals or loan prepayments), to calculate the 
impact on one-year profitability and enterprise value. Appropriate 
limits are set by the Supervisory Board and by the ALCO.

Under the ICAAP framework, TBC Bank reserves capital in the amount 
of the adverse effect of possible parallel yield curve shift scenarios on 
net interest income over a one-year period for Basel II Pillar 2 capital 
calculation purposes. As at 31 December 2014 the impact of the 
downward parallel shift of a yield curve of 3.3% in GEL and an upward 
parallel shift of 2.5% in USD on net interest income over a one-year 
period was equivalent to GEL 29 million.

 108 

Operational Risk Management
TBC Bank is exposed to operational risk, which is the risk of loss 
resulting from inadequate or failed processes, people and systems or 
from external events. It includes legal risk, but excludes strategic and 
reputational risk.

In order to oversee and mitigate operational risk, TBC Bank has 
established an operational risk management framework. The main 
components of this framework are the identification, assessment, 
measurement and reporting of operational risk, including information 
technology risk. TBC Bank uses various tools and techniques to 
mitigate operational risk, including internal loss data, structured 
self-assessment systems, scenario and root cause analyses, risk 
mapping and risk indicators. The Supervisory Board and Management 
Board ensures a strong internal control culture within the bank where 
control activities are an integral part of TBC Banks operations.

In connection with the Basel II/III Implementation Project, TBC Bank 
reviewed and enhanced its operational risk management system 
according to Basel II requirements. This included the development of 
an Internal Advance Measurement (AMA) model to calculate economic 
capital for operational risk.

TBC Bank has implemented various policies, processes and 
procedures (including as part of the Basel II/III Implementation 
Project) to control and mitigate material operational risks. 
These include:

• 

Implementation of new technologies, increased levels of 
automation and the use of insurance policies to minimise and 
externalise risks relating to "low frequency, high severity" events; 
•  Outsourcing risk management policy which enables TBC Bank to 

control outsourcing (Vendor) Risk arising from adverse events and 
risk concentrations due to failures in vendor selection, insufficient 
controls and oversight over a vendor and/or services provided by a 
vendor and other impacts to the vendor which could not happen to 
us by nature, severity or frequency;

• 

•  Establishment of business continuity plans to ensure TBC Bank's 
ability to operate on an ongoing basis and limit losses in the event  
of a severe business disruption;
Implementation of procedures to analyse system flaws and  
take corrective measures to prevent the re-occurrence of 
significant losses;
Involvement of the Operational Risk Department in the approval 
process of new products and services to minimise risks relating 
thereto; and

• 

•  Development of a special Operational Risk Awareness programme 

for TBC Bank employees and provision of regular training to 
further strengthen TBC's internal risk culture.

TBC Bank  Annual Report 2014The Management Board and the Supervisory Board together set TBC 
Banks operational risk appetite policy and the Operational Risks 
Committee oversees compliance with the limits set therein. The 
Operational Risks Committee discusses TBC Banks operational risk 
profile and risk minimisation recommendations on a regular basis.

The Operational Risk Department is responsible for the 
implementation of the operational risk management framework and 
reports to the Chief Risk Officer. The Operational Risk Department is 
also responsible for receiving IT incident reports, monitoring IT 
incident occurrences and overseeing activities targeted at solving 
identified problems. External consultants perform regular 
assessments of information security risks, which are managed 
according to international standards.

To minimise information security risk TBC has invested in Data Loss 
Prevention and Information Security and Event Management (SIEM) 
systems. The data loss prevention system is designed to detect 
potential data breaches and prevent sensitive data from loss and 
misuse. SIEM system provides real-time analysis of security alerts 
generated by network hardware and applications.

The internal control function of the Operational Risk Management 
Department is intended to detect systematic errors in banking 
operations, ensure far-reaching improvement and development 
through proposals and added value in process advancements. The 
main functions of this process include: development of internal control 
system to address risks that could prevent achieving established 
goals; use of qualitative and quantitative methods to identify risk and 
determine relative risk rankings; coordination of establishment and 
maintenance control activities such as reconciliations, approvals, and 
review of operating activities; and monitoring and reporting results to 
the Management and Supervisory Board to enable it to understand the 
internal control system and focus on the material and strategic 
implications for TBC Banks business.

In addition, TBC Bank manages Compliance and AML Risk, 
Reputational Risk, Strategic Risk and other relevant risks. For more 
information regarding these risks, please refer to TBC Bank IR website 
at www.ir.tbcbank.ge and relevant documents within.

109  

TBC Bank  Annual Report 2014 Strategic Report  Governance  Financial Statements  Business Review TBC Bank  Annual Report 2014

Financial 
Statements

112  Independent Auditor’s Report
113  Consolidated Financial Statements of TBC Group
117  Notes to the Financial Statements

ADDITIONAL INFORMATION
196  Shareholders’ Meetings
196  Dialogue with Shareholders
196  Dividend Policy

 110 

112

Independent 
Auditor’s Report

113

Consolidated 
Financial 
Statements  
of TBC Group

196

Additional 
Information

 
TBC Bank  Annual Report 2014

111  

 Strategic Report  Governance  Financial Statements  Business Review Financial Statements
Independent Auditor’s Report

To the Shareholders and Management of JSC TBC Bank:

We have audited the accompanying consolidated financial statements of JSC TBC Bank and its subsidiaries, which comprise the consolidated 
statement of financial position as at 31 December 2014, and the consolidated statements of profit or loss and other comprehensive income, 
changes in equity and cash flows for the years then ended, and notes, comprising a summary of significant accounting policies and other 
explanatory information.

Management’s responsibility for the consolidated financial statements
Management is responsible for the preparation and fair presentation of these consolidated financial statements in accordance with 
International Financial Reporting Standards, and for such internal control as management determines is necessary to enable the 
preparation of consolidated financial statements that are free from material misstatement, whether due to fraud or error. 

Auditor’s responsibility
Our responsibility is to express an opinion on these consolidated financial statements based on our audit. We conducted our audit in 
accordance with International Standards on Auditing. Those standards require that we comply with ethical requirements and plan and 
perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free from material 
misstatement. 

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the consolidated financial 
statements. The procedures selected depend on the auditor’s judgment, including the assessment of the risks of material misstatement of 
the consolidated financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal 
control relevant to the entity’s preparation and fair presentation of the consolidated financial statements in order to design audit procedures 
that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal 
control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates 
made by management, as well as evaluating the overall presentation of the consolidated financial statements. 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.

Opinion
In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of JSC TBC Bank and its 
subsidiaries as at 31 December 2014, and their financial performance and cash flows for the years then ended in accordance with 
International Financial Reporting Standards. 

18 February 2015
Tbilisi, Georgia

 112 

TBC Bank  Annual Report 2014TBC Bank  Annual Report 2014

Consolidated Statement of Financial Position

In thousands of GEL

ASSETS

Cash and cash equivalents

Due from other banks

Mandatory cash balances with the National Bank of Georgia

Loans and advances to customers

Investment securities available for sale

Investments in finance leases

Investment properties

Current income tax prepayment

Deferred income tax asset

Other financial assets

Other assets

Goodwill 

Intangible assets 

Premises and equipment

TOTAL ASSETS

LIABILITIES

Due to credit institutions

Customer accounts

Other financial liabilities

Current income tax liability

Debt securities in issue

Deferred income tax liability

Provisions for liabilities and charges

Other liabilities

Subordinated debt

TOTAL LIABILITIES

EQUITY

Share capital

Share premium

Retained earnings

Share based payment reserve

Other reserves

Net assets attributable to owners

Non-controlling interest

TOTAL EQUITY

TOTAL LIABILITIES AND EQUITY

Approved for issue and signed on 18 February 2015

Notes

31 December 
2014 

31 December 
2013 

31 December 
2012 

6

7

8

9

10

12

15

33

11

13

16

14

14

17

18

21

19

33

20

22

23

24

24

25

28

37

532,118

33,704

336,075

 390,465 

 1,708 

 295,332 

398,587

29,542

316,061

3,556,496

2,801,712

2,370,200

466,510

50,907

76,216

251

383

43,857

77,775

2,726

37,756

208,692

 500,651 

407,733

 35,613 

 83,383 

 6,202 

–

 45,049 

 65,075 

 2,726 

 23,491 
 199,668 

26,377

34,305

10,135

–

25,301

67,354

2,726

18,817
192,556

5,423,466

4,451,075

3,899,694

749,285

 565,806 

627,123

3,322,428

 2,886,883 

2,486,944

41,346

12,433

20,423

23,187

11,898

34,975

188,015

 24,850 

19,462

– 

4,474 

 27,814 

 12,380 

 31,305
 168,274 

–

–

20,143

6,174

20,744
115,080

4,403,990

3,721,786

3,295,670

19,576

405,658

532,992

4,624

49,255

1,012,105

7,371

 16,499 

 242,624 

 402,627 

 2,032 
 50,840 

714,622
 14,667 

1,019,476

729,289

16,143

231,501

298,880

4,142
41,939

592,605
11,419

604,024

5,423,466

4,451,075

3,899,694

Vakhtang Butskhrikidze  
Chief Executive Officer  

Giorgi Shagidze
Chief Financial Officer

The notes set out on pages 117 to 195 form an integral part of these consolidated financial statements. 

113  

 Strategic Report  Governance  Financial Statements  Business Review  
 
 
Financial Statements
Consolidated Statement of Profit or Loss  
and Other Comprehensive Income 

In thousands of GEL

Interest income

Interest expense

Net interest income 

Fee and commission income

Fee and commission expense

Net fee and commission income

Gains less losses from trading in foreign currencies

Foreign exchange translation gains less losses /(losses less gains)

(Losses less gains)/gains less losses from derivative financial instruments

Other operating income

Other operating non-interest income

Provision for loan impairment

Provision for impairment of investments in finance lease

Recovery of/ (Provision for) performance guarantees and credit related commitments

Provision for impairment of other financial assets

Impairment of investment securities available for sale

Operating income after provisions for impairment

Staff costs

Depreciation and amortisation

Provision for liabilities and charges

Administrative and other operating expenses 

Operating expenses

Profit before tax 

Income tax expense

Profit for the year

Other comprehensive income:

Items that may be reclassified subsequently to profit or loss

Revaluation of available-for-sale investments

Exchange differences on translation to presentation currency

Income tax recorded directly in other comprehensive income

Items that will not be reclassified to profit or loss:

Revaluation of premises and equipment

Income tax recorded directly in other comprehensive income

Other comprehensive income for the year

TOTAL COMPREHENSIVE INCOME FOR THE YEAR

Profit is attributable to:

- Owners of the Bank

- Non-controlling interest

Profit for the year

Total comprehensive income is attributable to:

- Owners of the Bank

- Non-controlling interest

Total comprehensive income for the year

Earnings per share for profit attributable to the owners of the Bank:

- Basic earnings per share

- Diluted earnings per share

Notes

2014

2013

2012

29

29

30

30

31

9

12

20

11

14,15

20

32

512,357

(173,709)

338,648

88,203

(29,523)

58,680

39,730

2,359

(683)

19,600

61,006

 474,796

456,545

 (192,146)

(217,895)

282,650

238,650

74,361 

 (24,301)

50,060

37,894

(5,901)

613
16,136

48,742

64,232

(18,830)

45,402

25,240

7,617

(3,804)
13,680

42,733

(48,672)

(32,971)

(23,154)

(77)

902

(1,236)

(22)

(98)

(6,459)

(2,236)
(1,142)

(42)

(1,606)

(4,132)
(10)

409,229

338,546

297,841

(122,835)

 (108,613)

(24,427)

(5,500)

(73,548)

 (19,993)

(1,315)
 (68,692)

(92,289)

(22,103)

(1,700)
(69,440)

(226,310)

(198,613)

 (185,532)

182,919

139,933

112,309

33

(24,468)

(15,663)

(14,498)

158,451

124,270

97,811

10

28

33

28

33

(1,849)

2,095

(192)

–

–

54

7,923

1,233

(255)

–
–

8,901

682

(217)

(154)

10,513
(1,520)

9,304

158,505

133,171

107,115

157,451

1,000

 121,616
 2,654 

96,519
1,292

158,451

124,270

 97,811

157,505

1,000

 130,517
2,654

105,823
1,292

158,505

133,171

 107,115

26

26

3.4

3.4

3.0

3.0

2.5

2.5

The notes set out on pages 117 to 195 form an integral part of these consolidated financial statements. 

 114 

TBC Bank  Annual Report 2014TBC Bank  Annual Report 2014

Consolidated Statement of Changes in Equity 

In thousands of GEL

Note

Share 
capital

Share 
premium

Share based 
payments 
reserve

Other 
reserves 
(note 28)

Retained 
earnings

Total

Non- 
controlling 
interest

Total 
equity

Balance at 1 January 2012

15,171

203,308

6,180 

33,162 

201,826 

459,647 

9,134 

468,781 

Net assets Attributable to owners

Profit for the year

Other comprehensive income

Total comprehensive income 

for 2012

Share issue

Share based payment

Increase in share capital arising 

from share based payment

Equity contribution of owners of 
non-controlling shareholders 

Transfer of revaluation surplus 

on premises to retained 
earnings

Balance at 31 December 2012

Profit for the year

Other comprehensive income

Total comprehensive income 

for 2013

Share issue 

Share based payment

Increase in share capital arising 
from share based payment 

Equity contribution of owners of 
non-controlling shareholders

Dividends paid

Balance at 31 December 2013

Profit for the year

Other comprehensive income

Total comprehensive income 

for 2014

Share issue

Share based payment 

Transaction costs recognized

directly in equity

Purchase of additional interest

from minority shareholders

Dividends paid

Transfer of revaluation surplus 

to retained earnings

Balance at 31 December 2014

24

25

24

25

24

25

–
–

–

815

–

157

–
–

–

23,612

–
–

–

–

–

2,700

4,581

(4,738)

–

–

–
16,143

–
231,501

–
4,142

–
–

–

240

–

116

–
–

–
–

–

7,097

–
–

–

–

2,032

4,026

(4,142)

–
–

–
–

–
9,304

96,519
–

96,519

9,304

1,292
–

97,811
9,304

9,304

96,519

105,823

1,292

107,115

–

–

–

–

–

–

(527)
41,939

–
8,901

535
298,880

121,616
–

24,427

2,700

–

8

592,605

121,616

8,901

–

–

–

24,427

2,700

–

993

993

–
11,419

2,654
–

8
604,024

124,270
8,901

8,901

121,616

130,517

2,654

133,171

–

–

–

–
–

–

–

–

–
(17,869)

7,337

2,032

–

–

(17,869)

–

–

–

7,337

2,032

–

594
–

594
(17,869)

16,499

242,624

2,032

50,840

402,627

714,622

14,667

729,289

–
–

–

–
–

–

3,077

172,493

–
–

–

–

–

–

–

–

–

–

2,592

(9,459)

–

–

–

–

–

–

–

–
54

54

–

–

–

89

–

157,451
–

157,451

54

1,000
–

158,451
54

157,451

–

–

–

157,505

175,570

2,592

(9,459)

1,000

158,505

–

–

–

175,570

2,592

(9,459)

(2,627)

(2,538)

(8,296)

(10,834)

(26,492)

(26,492)

–

–

(26,492)

305

(1,728)

2,033

305

19,576

405,658

4,624

49,255

532,992 1,012,105

7,371 1,019,476

The notes set out on pages 117 to 195 form an integral part of these consolidated financial statements. 

115  

 Strategic Report  Governance  Financial Statements  Business Review Financial Statements
Consolidated Statement of Cash Flows

In thousands of GEL

Cash flows from operating activities

Interest received 

Interest paid 

Fees and commissions received

Fees and commissions paid

Income received from trading in foreign currencies

Other operating income received

Staff costs paid

Administrative and other operating expenses paid 

Income tax paid

Note

2014

2013

2012

 462,448 

430,700

 (192,482)

(200,303)

499,052

(182,572)

95,295

(29,478)

39,730

13,804

74,823 

 (24,097)

 37,894 

10,300

(116,481)

 (102,115)

(74,703)

(11,555)

(66,849)
(2,008)

64,232

(18,830)

25,240

9,993

(89,589)

(66,465)
(26,701)

Cash flows from operating activities before changes in operating assets and liabilities

233,092

197,914

128,277

Changes in operating assets and liabilities

Net (increase) / decrease in due from other banks

Net increase in loans and advances to customers

Net increase in investment in finance lease

Net decrease / (increase) in other financial assets

Net decrease in other assets

Net increase / (decrease) in due to other banks

Net increase in customer accounts

Net increase in other financial liabilities

Net (decrease) / increase in other liabilities and provision for liabilities and charges

Net cash (used in) / from operating activities

Cash flows from investing activities

Acquisition of investment securities available for sale

Proceeds from disposal of investment securities available for sale

Proceeds from redemption at maturity of investment securities available for sale

10

10

10

Acquisition of investment securities held to maturity

Proceeds from redemption of investment securities held to maturity

Acquisition of premises, equipment and intangible assets

Proceeds from disposal of investment property

Purchase of additional shares in subsidiaries

Net cash from / (used in) investing activities

(61,192)

(686,746)

(11,889)

593

11,056

39,539

336,631

10,919

(5,187)

 61,275 

(54,599)

(453,686)

(404,568)

(9,334)

(23,048)

22,471

(30,334)

(4,398)

(25,276)

26,402

(34,013)

297,393

474,948

7,808
5,231

6,383
1,339

(133,184)

75,690

114,495

(845,665)

(755,433)

(813,864)

51,369

843,695

61,626

619,902

90,857

599,913

(5,000)

33,000

–

–

(31,052)

(52,820)

18,316
–

14,296
–

6,422

(86,641) 

(133,618) 

–

–

(47,506)

15,452

(10,923)

370,124

(252,693)

6,000

–

19,334

(4,474)

(26,492)

–

175,570

(9,458)

159,856

321,160

(213,057)

(286,695)

45,763

–

–

(24,738)

4,474

–

(17,869)

594

7,199
–

–

–

–

993

24,426
–

35,146

8,411

24,434
374,153

277,911

(13,040)

(9,496)

15,869

141,653

390,465

532,118

6

6

(8,122)
398,587

390,465

398,587

Cash flows from financing activities

Proceeds from other borrowed funds

Redemption of other borrowed funds

Proceeds from subordinated debt

Redemption of subordinated debt

Proceeds from debt securities in issue

Redemption of debt securities in issue

Dividends paid

Equity contribution of owners of non-controlling shareholders

Issue of ordinary shares

Transaction costs recognized directly in equity

Net cash from /(used in) financing activities

Effect of exchange rate changes on cash and cash equivalents

Net increase / (decrease) in cash and cash equivalents

Cash and cash equivalents at the beginning of the year

Cash and cash equivalents at the end of the year

The notes set out on pages 117 to 195 form an integral part of these consolidated financial statements. 

 116 

TBC Bank  Annual Report 2014TBC Bank  Annual Report 2014

Notes to the Consolidated Financial Statements

Introduction

1 
These consolidated financial statements have been prepared in accordance with International Financial Reporting Standards for the year 
ended 31 December 2014 for TBC Bank (the “Bank”) and its subsidiaries (together referred to as the “Group” or “TBC Bank Group”).

The Bank was incorporated on 17 December 1992 and is domiciled in Georgia. The Bank is a joint stock company limited by shares and was 
set up in accordance with Georgian regulations. 

In 2009 the Group issued new shares and since then it does not have an ultimate controlling party. At 31 December 2014, 2013 and 2012 
shareholders structure is as follows:

Shareholders

Bank of New York (Nominees), Limited

TBC Holdings LTD

Individuals

Liquid Crystal International N.V. LLC

International Finance Corporation

European Bank for Reconstruction and Development 

Deutsche Investitions und Entwicklungsgesellschaft MBH

JPMorgan Chase Bank

Nederlandse Financierings-Maatschappij Voor Ontwikkelingslanden N.V.

Ashmore Cayman SPC

Total

Note

24

% of ownership interest held as at 31 December

2014 

71%

16%

8%

5%

–

–

–

–

–

–

2013

–

19%

9%

7%

20%

20%

11%

5%

5%
4%

2012

–

20%

7%

7%

20%

20%

12%

5%

5%
4%

100%

100%

100%

Bank of New York is the nominal holder of the shares that have been listed on the London Stock Exchange following the IPO in June 2014

Principal activity. The Bank’s principal business activity is universal banking operations that include corporate, small and medium 
enterprises (“SME”), retail and micro operations within Georgia. The Bank has operated under a general banking license issued by the 
National Bank of the Georgia (“NBG”) since 20 January 1993.

The Bank has 13 (2013: 13; 2012: 13) branches and 46 (2013: 47; 2012: 45) service centres within Georgia. As at 31 December 2014, the Bank 
had 3,427 employees (2013: 2,893 employees; 2012: 2,705 employees).

The Bank is a parent of a group of companies (the “Group”) incorporated in Georgia and Azerbaijan, primary business activities include 
providing banking, leasing, brokerage card processing services to corporate and individual customers. The list of companies included in the 
Group is provided in Note 2. The Bank is the Group’s main operating unit and accounts for most of the Group’s activities. 

Registered address and place of business. The Bank’s registered address and place of business is: 7 Marjanishvili Street, 0102 Tbilisi, Georgia.

Presentation currency. These consolidated financial statements are presented in thousands of Georgian Lari (“GEL thousands”), unless 
otherwise indicated. 

2  Summary of Significant Accounting Policies
Basis for preparation. These consolidated financial statements have been prepared in accordance with International Financial Reporting 
Standards (“IFRS”) under the historical cost convention, as modified by the revaluation of premises, available-for-sale financial assets,  
the initial recognition of financial instruments based on fair value and identifiable assets acquired and liabilities assumed in a business 
combination measured at their fair values at the acquisition date and financial instruments categorised as at fair value through profit or loss. 
The principal accounting policies applied in the preparation of these consolidated financial statements are set out below. These policies have 
been consistently applied to all the periods presented, unless otherwise stated (refer to Note 3). 

117  

 Strategic Report  Governance  Financial Statements  Business Review  
2  Summary of Significant Accounting Policies Continued
Consolidated financial statements. Subsidiaries are those investees, including structured entities, that the Group controls because the 
Group (i) has power to direct relevant activities of the investees that significantly affect their returns, (ii) has exposure, or rights, to variable 
returns from its involvement with the investees, and (iii) has the ability to use its power over the investees to affect the amount of investor’s 
returns. The existence and effect of substantive rights, including substantive potential voting rights, are considered when assessing whether 
the Group has power over another entity. For a right to be substantive, the holder must have practical ability to exercise that right when 
decisions about the direction of the relevant activities of the investee need to be made. The Group may have power over an investee even 
when it holds less than majority of voting power in an investee. In such a case, the Group assesses the size of its voting rights relative to the 
size and dispersion of holdings of the other vote holders to determine if it has de-facto power over the investee. Protective rights of other 
investors, such as those that relate to fundamental changes of investee’s activities or apply only in exceptional circumstances, do not prevent 
the Group from controlling an investee. Subsidiaries are consolidated from the date on which control is transferred to the Group, and are 
deconsolidated from the date on which control ceases. 

The consolidated financial statements include the following principal subsidiaries:

Ownership / voting % as of 31 December

Subsidiary

United Financial Corporation JSC

TBC Broker LLC

TBC Leasing JSC

TBC Kredit LLC

Banking System Service Company LLC

TBC Pay LLC

Real Estate Management Fund JSC

TBC Invest LLC

Bank Constanta JSC

2014

98.67%

100%

99.48%

75%

100%

100%

100%

100%

100%

2013

2012

Country

Year of 
incorporation 
or acquisition Industry

93.32%

100%

89.53%

75%

100%

100%

100%

100%

93.32%

100%

89.53%

Georgia

Georgia

Georgia

1997 Card processing
1999 Brokerage
2003 Leasing

75% Azerbaijan

100%

100%

100%

100%

Georgia

Georgia

Georgia

Israel

Non-banking credit 
institution

2008
2009 Information services
2009 Processing
2010 Real estate management
2011 PR and marketing

84.69%

83.85%

Georgia

2011 Financial institution

The acquisition method of accounting is used to account for the acquisition of subsidiaries. Identifiable assets acquired and liabilities and 
contingent liabilities assumed in a business combination are measured at their fair values at the acquisition date, irrespective of the extent 
of any non-controlling interest. 

The Group measures non-controlling interest that represents present ownership interest and entitles the holder to a proportionate share of net 
assets in the event of liquidation on a transaction by transaction basis, either at: (a) fair value, or (b) the non-controlling interest’s proportionate 
share of net assets of the acquiree. Non-controlling interests that are not present ownership interests are measured at fair value.

Goodwill is measured by deducting the net assets of the acquiree from the aggregate of the consideration transferred for the acquiree, the 
amount of non-controlling interest in the acquiree and fair value of an interest in the acquiree held immediately before the acquisition date. 
Any negative amount (“negative goodwill”) is recognised in profit or loss, after management reassesses whether it identified all the assets 
acquired and all liabilities and contingent liabilities assumed, and reviews appropriateness of their measurement.

The consideration transferred for the acquiree is measured at the fair value of the assets given up, equity instruments issued and liabilities 
incurred or assumed, including fair value of assets or liabilities from contingent consideration arrangements, but excludes acquisition 
related costs such as advisory, legal, valuation and similar professional services.

Transaction costs incurred for issuing equity instruments are deducted from equity; transaction costs incurred for issuing debt are 
deducted from its carrying amount and all other transaction costs associated with the acquisition are expensed.

Intercompany transactions, balances and unrealised gains on transactions between group companies are eliminated; unrealised losses are 
also eliminated unless the cost cannot be recovered. The Bank and all of its subsidiaries use uniform accounting policies consistent with the 
Group’s policies.

Non-controlling interest is that part of the net results and of the equity of a subsidiary attributable to interests which are not owned, directly 
or indirectly, by the Bank. Non-controlling interest forms a separate component of the Group’s equity.

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2  Summary of Significant Accounting Policies Continued
Disposals of subsidiaries, associates or joint ventures. When the Group ceases to have control or significant influence, any retained 
interest in the entity is remeasured to its fair value, with the change in carrying amount recognised in profit or loss. The fair value is the 
initial carrying amount for the purposes of subsequently accounting for the retained interest as an associate, joint venture or financial asset. 
In addition, any amounts previously recognised in other comprehensive income in respect of that entity are accounted for as if the Group had 
directly disposed of the related assets or liabilities. This may mean that amounts previously recognised in other comprehensive income are 
recycled to profit or loss. 

If the ownership interest in an associate is reduced but significant influence is retained, only a proportionate share of the amounts previously 
recognised in other comprehensive income are reclassified to profit or loss where appropriate.

Financial instruments – key measurement terms. Depending on their classification financial instruments are carried at fair value, cost,  
or amortised cost as described below.

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market 
participants at the measurement date. The best evidence of fair value is price in an active market. An active market is one in which 
transactions for the asset or liability take place with sufficient frequency and volume to provide pricing information on an ongoing basis.  
Fair value of financial instruments traded in an active market is measured as the product of the quoted price for the individual asset or 
liability and the quantity held by the entity. This is the case even if a market’s normal daily trading volume is not sufficient to absorb the 
quantity held and placing orders to sell the position in a single transaction might affect the quoted price.

A portfolio of financial derivatives or other financial assets and liabilities that are not traded in an active market is measured at the fair value 
of a group of financial assets and financial liabilities on the basis of the price that would be received to sell a net long position (ie an asset)  
for a particular risk exposure or paid to transfer a net short position (ie a liability) for a particular risk exposure in an orderly transaction 
between market participants at the measurement date. This is applicable for assets carried at fair value on a recurring basis if the Group:  
(a) manages the group of financial assets and financial liabilities on the basis of the entity’s net exposure to a particular market risk (or risks) 
or to the credit risk of a particular counterparty in accordance with the entity’s documented risk management or investment strategy;  
(b) it provides information on that basis about the group of assets and liabilities to the entity’s key management personnel; and (c) the market 
risks, including duration of the entity’s exposure to a particular market risk (or risks) arising from the financial assets and financial liabilities 
is substantially the same.

Valuation techniques such as discounted cash flow models or models based on recent arm’s length transactions or consideration of financial 
data of the investees, are used to measure fair value of certain financial instruments for which external market pricing information is not 
available. Fair value measurements are analysed by level in the fair value hierarchy as follows: (i) level one are measurements at quoted 
prices (unadjusted) in active markets for identical assets or liabilities, (ii) level two measurements are valuations techniques with all 
material inputs observable for the asset or liability, either directly (that is, as prices) or indirectly (that is, derived from prices), and (iii) level 
three measurements are valuations not based on solely observable market data (that is, the measurement requires significant unobservable 
inputs). Transfers between levels of the fair value hierarchy are deemed to have occurred at the end of the reporting period. Refer to Note 40.

Cost is the amount of cash or cash equivalents paid or the fair value of the other consideration given to acquire an asset at the time of its 
acquisition and includes transaction costs. Measurement at cost is only applicable to investments in equity instruments that do not have a 
quoted market price and whose fair value cannot be reliably measured and derivatives that are linked to and must be settled by delivery of 
such unquoted equity instruments. Refer to Note 10.

Transaction costs are incremental costs that are directly attributable to the acquisition, issue or disposal of a financial instrument.  
An incremental cost is one that would not have been incurred if the transaction had not taken place. Transaction costs include fees and 
commissions paid to agents (including employees acting as selling agents), advisors, brokers and dealers, levies by regulatory agencies and 
securities exchanges, and transfer taxes and duties. Transaction costs do not include debt premiums or discounts, financing costs or 
internal administrative or holding costs. 

Amortised cost is the amount at which the financial instrument was recognised at initial recognition less any principal repayments, plus 
accrued interest, and for financial assets less any write-down for incurred impairment losses. Accrued interest includes amortisation of 
transaction costs deferred at initial recognition and of any premium or discount to maturity amount using the effective interest method. 
Accrued interest income and accrued interest expense, including both accrued coupon and amortised discount or premium (including fees 
deferred at origination, if any), are not presented separately and are included in the carrying values of related items in the consolidated 
statement of financial position.

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The effective interest method is a method of allocating interest income or interest expense over the relevant period so as to achieve a 
constant periodic rate of interest (effective interest rate) on the carrying amount. The effective interest rate is the rate that exactly discounts 
estimated future cash payments or receipts (excluding future credit losses) through the expected life of the financial instrument or a shorter 
period, if appropriate, to the net carrying amount of the financial instrument. The effective interest rate discounts cash flows of variable 
interest instruments to the next interest repricing date, except for the premium or discount which reflects the credit spread over the floating 
rate specified in the instrument, or other variables that are not reset to market rates. Such premiums or discounts are amortised over the 
whole expected life of the instrument. The present value calculation includes all fees paid or received between parties to the contract that 
are an integral part of the effective interest rate (refer to income and expense recognition policy). 

Initial recognition of financial instruments. Trading securities, derivatives and other financial instruments at fair value through profit or 
loss are initially recorded at fair value. All other financial instruments are initially recorded at fair value plus transaction costs. Fair value  
at initial recognition is best evidenced by the transaction price. A gain or loss on initial recognition is only recorded if there is a difference 
between fair value and transaction price which can be evidenced by other observable current market transactions in the same instrument  
or by a valuation technique whose inputs include only data from observable markets.

All purchases and sales of financial assets that require delivery within the time frame established by regulation or market convention 
(“regular way” purchases and sales) are recorded at trade date, which is the date that the Group commits to deliver a financial asset.  
All other purchases are recognised when the entity becomes a party to the contractual provisions of the instrument. 

Derecognition of financial assets. The Group derecognises financial assets when (a) the assets are redeemed or the rights to cash flows 
from the assets otherwise expired or (b) the Group has transferred the rights to the cash flows from the financial assets or entered into  
a qualifying pass-through arrangement while (i) also transferring substantially all the risks and rewards of ownership of the assets or  
(ii) neither transferring nor retaining substantially all risks and rewards of ownership but not retaining control. Control is retained if the 
counterparty does not have the practical ability to sell the asset in its entirety to an unrelated third party without needing to impose 
additional restrictions on the sale.

Cash and cash equivalents. Cash and cash equivalents are items which are readily convertible to known amounts of cash and which are 
subject to an insignificant risk of changes in value. Cash and cash equivalents include cash on hand, amounts due from the NBG, excluding 
mandatory reserves, and all interbank placements and interbank receivables with original maturities of less than three months. Funds 
restricted for a period of more than three months on origination are excluded from cash and cash equivalents. Cash and cash equivalents 
are carried at amortised cost.

The payments or receipts presented in the statement of cash flows represent transfers of cash and cash equivalents by the Group, including 
amounts charged or credited to current accounts of the Group’s counterparties held with the Group, such as loan interest income or 
principal collected by charging the customer’s current account or interest payments or disbursement of loans credited to the customer’s 
current account, which represent cash or cash equivalent from the customer’s perspective.

Mandatory cash balances with the National Bank of Georgia. Mandatory cash balances with the National Bank of Georgia are carried at 
amortised cost and represent mandatory reserve deposits which are not available to finance the Group’s day to day operations and hence are 
not considered as part of cash and cash equivalents for the purposes of the consolidated statement of cash flows.

Investment securities available for sale. This classification includes investment securities which the Group intends to hold for an indefinite 
period of time and which may be sold in response to needs for liquidity or changes in interest rates, exchange rates or equity prices. The Group 
classifies investments as available for sale at the time of purchase.

Investment securities available for sale are carried at fair value. Interest income on available for sale debt securities is calculated using  
the effective interest method and recognised in profit or loss for the year. Dividends on available-for-sale equity instruments are recognised 
in profit or loss for the year when the Group’s right to receive payment is established and it is probable that the dividends will be collected. 
All other elements of changes in the fair value are recognized in Other Comprehensive Income (“OCI”) until the investment is derecognised 
or impaired, at which time the cumulative gain or loss is reclassified from OCI to profit or loss. Impairment losses are recognised in profit  
or loss when incurred as a result of one or more events (“loss events”) that occurred after the initial recognition of investment securities 
available for sale.

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2  Summary of Significant Accounting Policies Continued
A significant or prolonged decline in the fair value of an equity security below its cost is an indicator that it is impaired. The cumulative 
impairment loss – measured as the difference between the acquisition cost and the current fair value, less any impairment loss on that asset 
previously recognised in profit or loss – is removed from equity and reclassified from OCI. Impairment losses on equity instruments are not 
reversed through profit or loss. If, in a subsequent period, the fair value of a debt instrument classified as available for sale increases and 
the increase can be objectively related to an event occurring after the impairment loss was recognised in profit or loss, the impairment loss 
is reversed through current period’s profit or loss for the year.

Sale and repurchase agreements. Sale and repurchase agreements (“repo agreements”), which effectively provide a lender’s return to the 
counterparty, are treated as secured financing transactions. Securities sold under such sale and repurchase agreements are not derecognised. 
The securities are not reclassified in the statement of financial position unless the transferee has the right by contract or custom to sell or 
repledge the securities, in which case they are reclassified as repurchase receivables. The corresponding liability is presented within amounts 
due to credit institutions. The repurchase agreements are short-term in nature. Available-for-sale securities reclassified to repurchase 
receivables continue to be carried at fair value in accordance with accounting policies for these categories of assets.

Investment securities held to maturity. This classification includes quoted non-derivative financial assets with fixed or determinable 
payments and fixed maturities that the Group has both the intention and ability to hold to maturity. Management determines the 
classification of investment securities held to maturity at their initial recognition and reassesses the appropriateness of that classification  
at each the end of each reporting period. Investment securities held to maturity are carried at amortised cost. 

Due from other banks. Amounts due from other banks are recorded when the Group advances money to counterparty banks with original 
maturity of more than three months and with no intention of trading the resulting unquoted non-derivative receivable due on fixed or 
determinable dates. Amounts due from other banks are carried at amortised cost. 

Loans and advances to customers. Loans and advances to customers are recorded when the Group advances money to purchase or 
originate an unquoted non-derivative receivable from a customer due on fixed or determinable dates and has no intention of trading the 
receivable. Loans and advances to customers are carried at amortised cost.

When impaired financial assets are renegotiated and the renegotiated terms and conditions differ substantially from the previous terms,  
the new asset is initially recognised at its fair value.

Impairment of financial assets carried at amortised cost. Impairment losses are recognised in profit or loss when incurred as a result of  
one or more events (“loss events”) that occurred after the initial recognition of the financial asset and which have an impact on the amount  
or timing of the estimated future cash flows of the financial asset or group of financial assets that can be reliably estimated. If the Group 
determines that no objective evidence exists that impairment was incurred for an individually assessed financial asset, whether significant or 
not, it includes the asset in a group of financial assets with similar credit risk characteristics and collectively assesses them for impairment. 
The primary factors that the Group considers whether a financial asset is impaired is its overdue status and realisability of related collateral, 
if any. The following other principal criteria are also used to determine that there is objective evidence that an impairment loss has occurred:
•  any instalment is overdue and the late payment cannot be attributed to a delay caused by the settlement systems;
•  the borrower experiences a significant financial difficulty as evidenced by borrower’s financial information that the Group obtains;
•  the borrower considers bankruptcy or a financial reorganisation; 
•  there is adverse change in the payment status of the borrower as a result of changes in the national or local economic conditions that 

impact the borrower; or 

•  the value of collateral significantly decreases as a result of deteriorating market conditions.

For the purposes of a collective evaluation of impairment, financial assets are grouped on the basis of similar credit risk characteristics. 
Those characteristics are relevant to the estimation of future cash flows for groups or such assets by being indicative of the debtor’s ability 
to pay all amounts due according to the contractual terms of the assets being evaluated.

Future cash flows in a group of financial assets that are collectively evaluated for impairment, are estimated on the basis of historical loss 
experience and the success of recovery of overdue amounts. Historical experience is adjusted on the basis of current observable data to 
reflect the effects of current conditions that did not affect past periods, and to remove the effects of past conditions that do not exist currently. 

If the terms of an impaired financial asset held at amortised cost are renegotiated or otherwise modified because of financial difficulties of 
the borrower or issuer, impairment is measured using the original effective interest rate before the modification of terms.

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Impairment losses are always recognised through an allowance account to write down the asset’s carrying amount to the present value of 
expected cash flows (which exclude future credit losses that have not been incurred) discounted at the original effective interest rate of the 
asset. The calculation of the present value of the estimated future cash flows of a collateralised financial asset reflects the cash flows that 
may result from foreclosure less costs for obtaining and selling the collateral, whether or not foreclosure is probable.

If, in a subsequent period, the amount of the impairment loss decreases and the decrease can be related objectively to an event occurring 
after the impairment was recognised (such as an improvement in the debtor’s credit rating), the previously recognised impairment loss is 
reversed by adjusting the allowance account through profit or loss.

Uncollectible assets are written off against the related impairment loss provision after all the necessary procedures to recover the asset 
have been completed and the amount of the loss has been determined. Loans to customers in retail, SME and micro segments (see Note 27 
for segment definitions) are written off at the earliest of (a) after being past due for more than 180 days or (b) being fully provided for more 
than 90 days. Loans issued to customers in the corporate segment are written off after being past due for more than 270 days, unless the 
management expects to recover the loan within short period of time after 270 days threshold. Subsequent recoveries of amounts previously 
written off are credited to impairment loss account in profit or loss for the year.

Repossessed collateral. Repossessed collateral represents non-financial assets acquired by the Group in settlement of overdue loans. The 
assets are initially recognised at fair value when acquired and included in premises and equipment, investment property or inventories within 
other assets depending on their nature and the Group’s intention in respect of recovery of these assets and are subsequently re-measured 
and accounted for in accordance with the accounting policies for these categories of assets. Inventories of repossessed assets are recorded  
at the lower of cost or net realisable value.

Credit related commitments. The Group enters into credit related commitments, including letters of credit and financial guarantees. 
Financial guarantees represent irrevocable assurances to make payments in the event that a customer cannot meet its obligations to  
third parties and carry the same credit risk as loans. Financial guarantees and commitments to provide a loan are initially recognised at 
their fair value, which is normally evidenced by the amount of fees received. This amount is amortised on a straight line basis over the life  
of the commitment, except for commitments to originate loans if it is probable that the Group will enter into a specific lending arrangement 
and does not expect to sell the resulting loan shortly after origination; such loan commitment fees are deferred and included in the  
carrying value of the loan on initial recognition. At the end of each reporting period, the commitments are measured at the higher of (i) the 
unamortised balance of the amount at initial recognition and (ii) the best estimate of expenditure required to settle the commitment at the 
end of each reporting period.

Performance guarantees are contracts that provide compensation if another party fails to perform a contractual obligation. Such contracts do 
not transfer credit risk. Performance guarantees are initially recognised at their fair value, which is normally evidenced by the amount of fees 
received. This amount is amortised on a straight line basis over the life of the contract. At the end of each reporting period, the performance 
guarantee contracts are measured at the higher of (i) the unamortised balance of the amount at initial recognition and (ii) the best estimate of 
expenditure required to settle the contract at the end of each reporting period, discounted to present value if the discounting effect is material.

The Bank has the contractual right to revert to its customer for recovering amounts paid to settle the performance guarantee contracts. 
Such amounts are recognised as loans and receivables.

Goodwill. Goodwill is carried at cost less accumulated impairment losses, if any. The Group tests goodwill for impairment at least annually 
and whenever there are indications that goodwill may be impaired. Goodwill is allocated to the cash-generating units, or groups of cash-
generating units, that are expected to benefit from the synergies of the business combination. Such units or group of units represent the 
lowest level at which the Group monitors goodwill, and are not larger than an operating segment. Gains or losses on disposal of an operation 
within a cash generating unit to which goodwill has been allocated include the carrying amount of goodwill associated with the disposed 
operation, generally measured on the basis of the relative values of the disposed operation and the portion of the cash-generating unit which 
is retained. 

Premises and equipment. Premises and equipment, except for land, buildings and construction in progress, are stated at cost, less 
accumulated depreciation and provision for impairment, where required. Cost of premises and equipment of acquired subsidiaries is the 
estimated fair value at the date of acquisition.

Following initial recognition, land, buildings and construction in progress are carried at revalued amount, being the fair value at the date of 
revaluation, less any subsequent accumulated depreciation and subsequent accumulated impairment losses. Revaluations are performed 
frequently enough to ensure that the carrying amount does not differ materially from that which would be determined using fair values at the 
end of reporting period.

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Any revaluation surplus is credited to the revaluation reserve for premises and equipment included in equity, except to the extent that it 
reverses a revaluation decrease of the same asset previously recognised in profit or loss, in which case the increase is recognized in profit 
or loss to the extent of the decrease previously charged. A revaluation deficit is recognized in profit or loss, except that a deficit directly 
offsetting a previous surplus on the same asset is recognized in other comprehensive income and reduces revaluation reserve for premises 
and equipment cumulated in equity. 

Depreciation on revalued buildings is charged to profit or loss. Upon disposal of revalued property, any revaluation reserve relating to the 
particular asset being sold or retired is transferred to retained earnings. 

Costs of minor repairs and maintenance are expensed when incurred. Cost of replacing major parts or components of premises and 
equipment items are capitalised and the replaced part is retired.

If impaired, premises and equipment are written down to the higher of their value in use and fair value less costs to sell. The decrease in 
carrying amount is charged to profit or loss to the extent it exceeds the previous revaluation surplus in equity. An impairment loss 
recognised for an asset in prior years is reversed if there has been a change in the estimates used to determine the asset’s value in use or 
fair value less costs to sell.

Gains and losses on disposals determined by comparing proceeds with carrying amount are recognised in profit or loss. 

Depreciation. Land and construction in progress are not depreciated. Depreciation on other items of premises and equipment is calculated 
using the straight-line method to allocate their cost or revalued amounts to their residual values over their estimated useful lives as follows: 

Premises  
Furniture and fixtures 
Computers and office equipment 
Motor vehicles 
Other equipment 
Leasehold improvements 

30 – 100 years;
5 – 8 years; 
3 – 8 years;
4 – 5 years; 
2 – 10 years; and 
lesser of 7 years or the term of the underlying lease

The residual value of an asset is the estimated amount that the Group would currently obtain from disposal of the asset less the estimated 
costs of disposal, if the asset were already of the age and in the condition expected at the end of its useful life. The residual value of an asset 
is nil if the Group expects to use the asset until the end of its physical life. The assets’ residual values and useful lives are reviewed, and 
adjusted if appropriate, at the end of each reporting period.

Investment property. Investment property is property held by the Group to earn rental income or for capital appreciation, or both and which 
is not occupied by the Group. 

Investment property is stated at cost less accumulated depreciation and provision for impairment, where required. Investment property is 
amortised on a straight line basis over expected useful lives of thirty to fifty years. If any indication exists that investment properties may be 
impaired, the Group estimates the recoverable amount as the higher of value in use and fair value less costs to sell. The carrying amount of an 
investment property is written down to its recoverable amount through a charge to profit or loss for the year. An impairment loss recognised 
in prior years is reversed if there has been a subsequent change in the estimates used to determine the asset’s recoverable amount. 

Land included in investment property is not depreciated. Depreciation on other items of investment properties is calculated using the 
straight-line method to allocate their cost to their residual values over their estimated useful lives of 30 to 50 years. Residual values of 
investment properties are estimated to be nil.

Earned rental income is recorded in profit or loss for the year within other operating income.

Subsequent expenditure is capitalised to the asset’s carrying amount only when it is probable that future economic benefits associated with 
the expenditure will flow to the Group and the cost can be measured reliably. All other repairs and maintenance costs are expensed when 
incurred. 

Intangible assets. All of the Group’s intangible assets have definite useful life and primarily include capitalised computer software 
and licenses. 

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2  Summary of Significant Accounting Policies Continued
Acquired computer software licenses are capitalised on the basis of the costs incurred to acquire and bring to use the specific software.  
All other costs associated with computer software, e.g. its maintenance, are expensed when incurred. Intangible assets are amortised  
on a straight line basis over expected useful lives of two to fifteen years.

Finance lease receivables (Investment in finance lease). Where the Group is a lessor in a lease which transfers substantially all the risks 
and rewards incidental to ownership to the lessee, the assets leased out are presented as investments in finance leases and carried at the 
present value of the future lease payments. Investments in finance leases are initially recognised at commencement (when the lease term 
begins) using a discount rate determined at inception (the earlier of the date of the lease agreement and the date of commitment by the 
parties to the principal provisions of the lease).

The difference between the gross receivable and the present value represents unearned finance income. This income is recognised over the 
term of the lease using the net investment method (before tax), which reflects a constant periodic rate of return. Incremental costs directly 
attributable to negotiating and arranging the lease are included in the initial measurement of the finance lease receivable and reduce the 
amount of income recognised over the lease term. Finance income from leases is recorded within interest income in the profit or loss.

Impairment losses are recognised in profit or loss when incurred as a result of one or more events (“loss events”) that occurred after the 
initial recognition of investments in leases. The Group uses the same principal criteria to determine that there is objective evidence that an 
impairment loss has occurred as for loans carried at amortised costs disclosed earlier in this note. Impairment losses are recognised 
through an allowance account to write down the receivables’ net carrying amount to the present value of expected cash flows (which exclude 
future credit losses that have not been incurred) discounted at the interest rates implicit in the finance leases. The estimated future cash 
flows reflect the cash flows that may result from obtaining and selling the assets subject to the lease.

Receivables from terminated leases. The Company recognizes receivables from terminated contracts at the moment of lease contract 
termination. These receivables are recognized at amount comprising difference between fair value of repossessed assets and outstanding 
balance of net investment in finance lease. Receivables are accounted for at amortised cost less impairment

Prepayment for purchase of leasing assets. Prepayment for purchase of leasing assets comprise interest bearing advance payments made 
to purchase assets for transfer into leases. Such advances are accounted for at amortised cost less impairment. On commencement of the 
leases, advances towards lease contracts are transferred into net investment in finance lease.

Due to credit institutions. Amounts due to credit institutions are recorded when money or other assets are advanced to the Group by 
counterparty banks. The non-derivative liability is carried at amortised cost. If the Group purchases its own debt, it is removed from the 
consolidated statement of financial position and the difference between the carrying amount of the liability and the consideration paid is 
included in gains or losses arising from retirement of debt.

Customer accounts. Customer accounts are non-derivative liabilities to individuals, state or corporate customers and are carried at 
amortised cost. 

Subordinated debt. Subordinated debt includes long-term non-derivative liabilities to international financial institutions and is carried at 
amortised cost. The repayment of subordinated debt ranks after all other creditors in case of liquidation and is included in “tier 2 capital”  
of the Bank. 

Debt securities in issue. Debt securities in issue include promissory notes, bonds, certificates of deposit and debentures issued by the 
Group. Debt securities are stated at amortised cost. If the Group purchases its own debt securities in issue, they are removed from the 
consolidated statement of financial position and the difference between the carrying amount of the liability and the consideration paid is 
included in gains arising from retirement of debt.

Derivative financial instruments. Derivative financial instruments, including foreign exchange contracts, interest rate futures, forward rate 
agreements, currency and interest rate swaps, currency and interest rate options are carried at their fair value. The Group also enters into 
offsetting deposits with its counterparty banks to exchange currencies. Such deposits, while legally separate, are aggregated and accounted 
for as a single derivative financial instrument (currency swap) on a net basis where (i) the deposits are entered into at the same time and in 
contemplation of one another, (ii) they have the same counterparty, (iii) they relate to the same risk and (iv) there is no apparent business 
purpose for structuring the transactions separately that could not also have been accomplished in a single transaction.

All derivative instruments are carried as assets when fair value is positive and as liabilities when fair value is negative. Changes in the fair 
value of derivative instruments are included in profit or loss. The Group does not apply hedge accounting.

Certain derivative instruments embedded in other financial instruments are treated as separate derivative instruments when their risks and 
characteristics are not closely related to those of the host contract. 

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2  Summary of Significant Accounting Policies Continued
Income taxes. Income taxes have been provided for in the consolidated financial statements in accordance with the legislation enacted  
or substantively enacted by the end of reporting period in the respective territories that the Bank and its subsidiaries operate. The income 
tax charge/credit comprises current tax and deferred tax and is recognised in profit or loss except if it is recognised directly in other 
comprehensive income because it relates to transactions that are also recognised, in the same or a different period, directly in other 
comprehensive income. 

Current tax is the amount expected to be paid to or recovered from the taxation authorities in respect of taxable profits or losses for the 
current and prior periods. Taxable profits or losses are based on estimates if consolidated financial statements are authorised prior to filing 
relevant tax returns. Taxes, other than on income, are recorded within administrative and other operating expenses.

Deferred income tax is provided using the balance sheet liability method for tax loss carry forwards and temporary differences arising 
between the tax bases of assets and liabilities and their carrying amounts for financial reporting purposes. In accordance with the initial 
recognition exemption, deferred taxes are not recorded for temporary differences on initial recognition of an asset or a liability in a 
transaction other than a business combination if the transaction, when initially recorded, affects neither accounting nor taxable profit. 
Deferred tax liabilities are not recorded for temporary differences on initial recognition of goodwill and subsequently for goodwill which is 
not deductible for tax purposes. Deferred tax balances are measured at tax rates enacted or substantively enacted at the end of reporting 
period which are expected to apply to the period when the temporary differences will reverse or the tax loss carry forwards will be utilised. 
Deferred tax assets and liabilities are netted only within the individual companies of the Group. Deferred tax assets for deductible temporary 
differences and tax loss carry forwards are recorded only to the extent that it is probable that future taxable profit will be available against 
which the deductions can be utilised. 

Deferred income tax is provided on post-acquisition retained earnings of subsidiaries, except where the Group controls the subsidiary’s 
dividend policy and it is probable that the difference will not reverse through dividends or otherwise in the foreseeable future.

Uncertain tax positions. The Group’s uncertain tax positions are reassessed by Management at the end of each reporting period. Liabilities 
are recorded for income tax positions that are determined by Management as more likely than not to result in additional taxes being levied if 
the positions were to be challenged by the tax authorities. The assessment is based on the interpretation of tax laws that have been enacted 
or substantively enacted by the end of reporting period and any known Court or other rulings on such issues. Liabilities for penalties, 
interest and taxes other than on income are recognised based on Management’s best estimate of the expenditure required to settle the 
obligations at the end of the reporting period. 

Provisions for liabilities and charges. Provisions for liabilities and charges are non-financial liabilities of uncertain timing or amount.  
They are accrued when the Group has a present legal or constructive obligation as a result of past events, it is probable that an outflow of 
resources embodying economic benefits will be required to settle the obligation, and a reliable estimate of the amount of the obligation can 
be made. 

Share capital. Ordinary shares with discretionary dividends are classified as equity. Incremental costs directly attributable to the issue of 
new shares or options are shown in equity as a deduction, net of tax, from the proceeds. Any excess of the fair value of consideration 
received over the par value of shares issued is recorded as share premium in equity.

Dividends. Dividends are recorded in equity in the period in which they are declared. Any dividends declared after the end of the reporting 
period and before the consolidated financial statements are authorised for issue, are disclosed in the subsequent events note. 

Income and expense recognition. Interest income and expense are recorded for all debt instruments on an accrual basis using the effective 
interest method. This method defers, as part of interest income or expense, all fees paid or received between the parties to the contract that 
are an integral part of the effective interest rate, transaction costs and all other premiums or discounts. 

Fees integral to the effective interest rate include origination fees received or paid by the entity relating to the creation or acquisition of a 
financial asset or issuance of a financial liability, for example fees for evaluating creditworthiness, evaluating and recording guarantees or 
collateral, negotiating the terms of the instrument and for processing transaction documents. Commitment fees received by the Group to 
originate loans at market interest rates are integral to the effective interest rate if it is probable that the Group will enter into a specific 
lending arrangement and does not expect to sell the resulting loan shortly after origination. The Group does not designate loan 
commitments as financial liabilities at fair value through profit or loss.

When loans and other debt instruments become doubtful of collection, they are written down to present value of expected cash inflows and 
interest income is thereafter recorded for the unwinding of the present value discount based on the asset’s effective interest rate which was 
used to measure the impairment loss.

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All other fees, commissions and other income and expense items are generally recorded on an accrual basis by reference to completion  
of the specific transaction assessed on the basis of the actual service provided as a proportion of the total services to be provided.

Commissions and fees arising from negotiating, or participating in the negotiation of a transaction for a third party, such as the acquisition  
of loans, shares or other securities or the purchase or sale of businesses, which are earned on execution of the underlying transaction  
are recorded on its completion. Portfolio and other management advisory and service fees are recognised based on the applicable service 
contracts, usually on a time-proportion basis. Asset management fees related to investment funds are recorded rateably over the period  
the service is provided. The same principle is applied for wealth management, financial planning and custody services that are continuously 
provided over an extended period of time.

Foreign currency translation. The functional currency of each of the Group’s consolidated entities is the currency of the primary economic 
environment in which the entity operates. The Bank’s functional currency and the Group’s presentation currency is the national currency of 
Georgia Lari. 

Monetary assets and liabilities are translated into each entity’s functional currency at the official exchange rate of respective territories that 
the Bank and its subsidiaries operate, at the respective reporting period. Foreign exchange gains and losses resulting from the settlement 
of transactions and from the translation of monetary assets and liabilities into each entity’s functional currency at year-end official exchange 
rates are recognised in profit or loss. Translation at year-end rates does not apply to non-monetary items, including equity investments. 
Effects of exchange rate changes on the fair value of equity securities are recorded as part of the fair value gain or loss. 

The results and financial position of each group entity (the functional currency of none of which is a currency of a hyperinflationary economy) 
are translated into the presentation currency as follows: 

(i)  assets and liabilities for each statement of financial position presented are translated at the closing rate at the end of the respective 

reporting period; 

(ii)  income and expenses are translated at average exchange rates (unless this average is not a reasonable approximation of the cumulative 

effect of the rates prevailing on the transaction dates, in which case income and expenses are translated at the dates of the 
transactions); 

(iii)  components of equity are translated at the historic rate; and 
(iv)  all resulting exchange differences are recognised in other comprehensive income. 

When control over a foreign operation is lost, the exchange differences previously recognised in other comprehensive income are 
reclassified to profit or loss for the year as part of the gain or loss on disposal. On partial disposal of a subsidiary without loss of control,  
the related portion of accumulated currency translation differences is reclassified to non-controlling interest within equity.

Goodwill and fair value adjustments arising on the acquisition of a foreign entity are treated as assets and liabilities of the foreign entity  
and translated at the closing rate. At 31 December 2014 the closing rate of exchange used for translating foreign currency balances was  
USD 1 = 1.8636 (2013: USD 1 = GEL 1.7363; 2012: USD 1 = GEL 1.6567); EUR 1 = 2.2656 (2013: EUR 1 = GEL 2.3891; 2012: EUR 1 = GEL 2.1825). 

Offsetting. Financial assets and liabilities are offset and the net amount reported in the consolidated statement of financial position only 
when there is a legally enforceable right to offset the recognised amounts, and there is an intention to either settle on a net basis, or to 
realise the asset and settle the liability simultaneously.

Staff costs and related contributions. Wages, salaries, paid annual leave and sick leave, bonuses, and non-monetary benefits as well as the 
cash settled part of the share based payment schemes are accrued in the year in which the associated services are rendered by the 
employees of the Group. 

Earnings per share. Earnings per share (“EPS”) are determined by dividing the profit or loss attributable to owners of the Bank by the 
weighted average number of participating shares outstanding during the reporting year. 

Diluted earnings per share. Diluted earnings per share is calculated by adjusting the weighted average number of ordinary shares 
outstanding to assume conversion of all dilutive potential ordinary shares. In calculating diluted EPS, non-vested ordinary shares are 
treated as outstanding on the grant date.

Segment reporting. Operating segments are reported in a manner consistent with the internal reporting provided to the Group’s chief 
operating decision maker. Segments whose revenue, result or assets are ten percent or more of all the segments are reported separately.

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2  Summary of Significant Accounting Policies Continued
Share based payments. Under share-based compensation plan the Group receives services from management as consideration for equity 
instruments of the Group. The fair value of the employee services received in exchange for the grant of the equity instruments is recognised 
as an expense. The total amount to be expensed is determined by reference to the fair value of the equity instruments granted, excluding the 
impact of any non-market service and performance vesting conditions. Non-market vesting conditions are included in assumptions about 
the number of equity instruments that are expected to vest. The total amount expensed is recognised over the vesting period, which is the 
period over which all of the specified vesting conditions are to be satisfied. At each balance sheet date, the Group revises its estimates of the 
number of equity instruments that are expected to vest based on the non-marketing vesting conditions. It recognises the impact of the 
revision of original estimates, if any, in profit or loss, with a corresponding adjustment to equity. Increase in equity on accrued shares 
resulting from the equity settled parts of both schemes is accounted for under share based payment reserve. Upon meeting vesting 
conditions, share based payment reserve attributable to the vested shares is transferred to share capital and share premium.

Amendments of the consolidated financial statements after issue. The Bank’s shareholders and management have the power to amend the 
consolidated financial statements after issue.

Reclassifications. In order to achieve better and more useful presentation, the management has changed the presentation of a number of 
financial statement line items in 2014. The following reclassifications were made to 31 December 2013 and 31 December 2012 balances to 
conform to the 31 December 2014 presentation:

Period end

Financial statement line item

As previously reported

As reclassified

  Description

31 December 2013

Fee and commission income

66,497

Other operating income

24,000

31 December 2012

Fee and commission income

58,140

Other operating income

19,772

74,361

16,136

64,232

13,680

  Revenues from cash-in terminal 
services and card processing 
previously presented under other 
operating income are presented 
in fee and commission income on 
settlement transactions and on card 
operations.

3  Critical Accounting Estimates and Judgements in Applying Accounting Policies
The Group makes estimates and assumptions that affect the reported amounts of assets and liabilities within the next financial year. 
Estimates and judgements are continually evaluated and are based on Management’s experience and other factors, including expectations 
of future events that are believed to be reasonable under the circumstances. Management also makes certain judgements, apart from those 
involving estimations, in the process of applying the accounting policies. Judgements that have the most significant effect on the amounts 
recognised in the consolidated financial statements and estimates that can cause a significant adjustment to the carrying amount of assets 
and liabilities within the next financial year include:

Initial recognition of related party transactions. In the normal course of business the Group enters into transactions with its related 
parties. IAS 39 requires initial recognition of financial instruments based on their fair values. Judgement is applied in determining if 
transactions are priced at market or non-market interest rates, where there is no active market for such transactions. The basis for 
judgement is pricing for similar types of transactions with unrelated parties and effective interest rate analysis. In management judgment, 
at 31 December 2014, 2013 and 2012, there were no loans and advances at other than market conditions. Terms and conditions of related 
party balances are disclosed in Note 42.

Impairment losses on loans and advances and finance lease receivables. The Group regularly reviews its loan portfolio and finance lease 
receivables to assess impairment. In determining whether an impairment loss should be recorded in the statement of profit or loss and 
other comprehensive income, the Group makes judgements as to whether there is any observable data indicating that there is a measurable 
decrease in the estimated future cash flows from a portfolio of loans or finance lease receivables before the decrease can be identified with 
an individual loan in that portfolio. This evidence may include observable data indicating that there has been an adverse change in the 
payment status of borrowers in a group, or national or local economic conditions that correlate with defaults on assets in the group. 
Management uses estimates based on historical loss experience for assets with credit risk characteristics and objective evidence of 
impairment similar to those in the portfolio when scheduling its future cash flows. The methodology and assumptions used for estimating 
both the amount and timing of future cash flows are reviewed regularly to reduce any differences between loss estimates and actual loss 
experience. A 5% increase or decrease between actual loss experience and the loss estimates used will result in an additional or lower 
charge for loan loss impairment of GEL 7,488 thousand (2013: GEL 7,843 thousand; 2012: GEL 8,325 thousand) and additional charge for 
impairment of finance lease receivables of GEL 10 thousand (2013: GEL 9 thousand ; 2012: GEL 6 thousand), respectively.

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Impairment provisions for individually significant loans and leases are based on the estimate of discounted future cash flows of the individual 
loans and leases taking into account repayments and realisation of any assets held as collateral against the loan or the lease. A 5% increase 
or decrease in the actual future discounted cash flows from individually significant loans which could arise from a mixture of differences in 
amounts and timing of the cash flows will result in an additional or lower charge for loan loss provision of GEL 2,081 thousand (2013: GEL 
4,215 thousand; 2012: GEL 3,877 thousand), respectively. A 5% increase or decrease in the actual future discounted cash flows from 
individually significant leases which could arise from a mixture of differences in amounts and timing of the cash flows will result in an 
additional or lower charge for provision of GEL 2 thousand (2013:1 thousand ; 2012: 1 thousand), respectively.

Fair value disclosure of investment properties. Investment properties held by the Group are carried at cost. However, as per the 
requirements of IAS 40, the Group also discloses the fair value of investment properties as at the reporting dates. Fair value is determined by 
internal appraisers of the group, who hold a recognised and relevant professional qualification. In determining the fair values of investment 
properties, three market comparatives are identified. As comparatives are usually somewhat different from the appraised properties, the 
quoted prices of the comparatives were further adjusted based on the differences in their location, condition, size, accessibility, age and 
expected discounts to be achieved through negotiations with the vendors. Comparative prices per square meter so determined are then 
multiplied by the area of the valued property to arrive at the appraised value of the investment property. At 31 December 2014, investment 
properties comprised real estate assets located in Tbilisi and other regions of Georgia with the fair value amounting to GEL 79,056 thousand 
(2013: GEL 86,480 thousand; 2012: GEL 45,041 thousand).

Tax legislation. Georgian and Azerbaijani tax, currency and customs legislation is subject to varying interpretations. Refer to Note 36.

4  Adoption of New or Revised Standards and Interpretations 
The following new standards and interpretations became effective for the Group from 1 January 2014:

“Offsetting Financial Assets and Financial Liabilities” – Amendments to IAS 32 (issued in December 2011 and effective for annual  
periods beginning on or after 1 January 2014). The amendment added application guidance to IAS 32 to address inconsistencies identified  
in applying some of the offsetting criteria. This includes clarifying the meaning of ‘currently has a legally enforceable right of set-off’ and 
that some gross settlement systems may be considered equivalent to net settlement. The standard clarified that a qualifying right of set off 
(a) must not be contingent on a future event and (b) must be legally enforceable in all of the following circumstances: (i) in the normal course 
of business, (ii) the event of default and (iii) the event of insolvency or bankruptcy. The amended standard did not have a material impact on 
the Group.

“Amendments to IFRS 10, IFRS 12 and IAS 27 – Investment entities” (issued on 31 October 2012 and effective for annual periods 
beginning 1 January 2014). The amendment introduced a definition of an investment entity as an entity that (i) obtains funds from  
investors for the purpose of providing them with investment management services, (ii) commits to its investors that its business purpose  
is to invest funds solely for capital appreciation or investment income and (iii) measures and evaluates its investments on a fair value basis. 
An investment entity is required to account for its subsidiaries at fair value through profit or loss, and to consolidate only those subsidiaries 
that provide services that are related to the entity’s investment activities. IFRS 12 was amended to introduce new disclosures, including any 
significant judgements made in determining whether an entity is an investment entity and information about financial or other support to an 
unconsolidated subsidiary, whether intended or already provided to the subsidiary. The amended standard did not have a material impact on 
the Group.

IFRIC 21 – “Levies” (issued on 20 May 2013 and effective for annual periods beginning 1 January 2014). The interpretation clarifies the 
accounting for an obligation to pay a levy that is not income tax. The obligating event that gives rise to a liability is the event identified by the 
legislation that triggers the obligation to pay the levy. The fact that an entity is economically compelled to continue operating in a future 
period, or prepares its financial statements under the going concern assumption, does not create an obligation. The same recognition 
principles apply in interim and annual financial statements. The application of the interpretation to liabilities arising from emissions trading 
schemes is optional. The interpretation did not have a material impact on the Group.

Amendments to IAS 36 – “Recoverable amount disclosures for non-financial assets” (issued in May 2013 and effective for annual periods 
beginning 1 January 2014; earlier application is permitted if IFRS 13 is applied for the same accounting and comparative period). The 
amendments remove the requirement to disclose the recoverable amount when a CGU contains goodwill or indefinite lived intangible assets 
but there has been no impairment. The amended standard did not have a material impact on the Group.

Amendments to IAS 39 – “Novation of Derivatives and Continuation of Hedge Accounting” (issued in June 2013 and effective for annual 
periods beginning 1 January 2014). The amendments allow hedge accounting to continue in a situation where a derivative, which has been 
designated as a hedging instrument, is novated (i.e parties have agreed to replace their original counterparty with a new one) to effect 
clearing with a central counterparty as a result of laws or regulation, if specific conditions are met. The amended standard did not have  
a material impact on the Group.

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TBC Bank  Annual Report 2014

5  New Accounting Pronouncements
Certain new standards and interpretations have been issued that are mandatory for the annual periods beginning on or after 1 January 2015 
or later, and which the Group has not early adopted. 

IFRS 9 “Financial Instruments: Classification and Measurement” (amended in July 2014 and effective for annual periods beginning on or 
after 1 January 2018). Key features of the new standard are:

•  Financial assets are required to be classified into three measurement categories: those to be measured subsequently at amortised cost, 
those to be measured subsequently at fair value through other comprehensive income (FVOCI) and those to be measured subsequently at 
fair value through profit or loss (FVPL). 

•  Classification for debt instruments is driven by the entity’s business model for managing the financial assets and whether the contractual 

cash flows represent solely payments of principal and interest (SPPI). If a debt instrument is held to collect, it may be carried at 
amortised cost if it also meets the SPPI requirement. Debt instruments that meet the SPPI requirement that are held in a portfolio where 
an entity both holds to collect assets’ cash flows and sells assets may be classified as FVOCI. Financial assets that do not contain cash 
flows that are SPPI must be measured at FVPL (for example, derivatives). Embedded derivatives are no longer separated from financial 
assets but will be included in assessing the SPPI condition.
Investments in equity instruments are always measured at fair value. However, management can make an irrevocable election to present 
changes in fair value in other comprehensive income, provided the instrument is not held for trading. If the equity instrument is held for 
trading, changes in fair value are presented in profit or loss.

• 

• 

•  Most of the requirements in IAS 39 for classification and measurement of financial liabilities were carried forward unchanged to IFRS 9. 
The key change is that an entity will be required to present the effects of changes in own credit risk of financial liabilities designated at 
fair value through profit or loss in other comprehensive income. 
IFRS 9 introduces a new model for the recognition of impairment losses – the expected credit losses (ECL) model. There is a ‘three stage’ 
approach which is based on the change in credit quality of financial assets since initial recognition. In practice, the new rules mean that 
entities will have to record an immediate loss equal to the 12-month ECL on initial recognition of financial assets that are not credit 
impaired (or lifetime ECL for trade receivables). Where there has been a significant increase in credit risk, impairment is measured using 
lifetime ECL rather than 12-month ECL. The model includes operational simplifications for lease and trade receivables.

•  Hedge accounting requirements were amended to align accounting more closely with risk management. The standard provides entities 
with an accounting policy choice between applying the hedge accounting requirements of IFRS 9 and continuing to apply IAS 39 to all 
hedges because the standard currently does not address accounting for macro hedging.

The Group is currently assessing the impact of the new standard on its financial statements.

Amendments to IAS 19 – “Defined benefit plans: Employee contributions” (issued in November 2013 and effective for annual periods 
beginning 1 July 2014). The amendment allows entities to recognise employee contributions as a reduction in the service cost in the period 
in which the related employee service is rendered, instead of attributing the contributions to the periods of service, if the amount of the 
employee contributions is independent of the number of years of service. The amendment is not expected to have any material impact on the 
Group’s financial statements.

Annual Improvements to IFRSs 2012 (issued in December 2013 and effective for annual periods beginning on or after 1 July 2014, unless 
otherwise stated below). The improvements consist of changes to seven standards.

IFRS 2 was amended to clarify the definition of a ‘vesting condition’ and to define separately ‘performance condition’ and ‘service condition’; 
The amendment is effective for share-based payment transactions for which the grant date is on or after 1 July 2014.

IFRS 3 was amended to clarify that (1) an obligation to pay contingent consideration which meets the definition of a financial instrument is 
classified as a financial liability or as equity, on the basis of the definitions in IAS 32, and (2) all non-equity contingent consideration, both 
financial and non-financial, is measured at fair value at each reporting date, with changes in fair value recognised in profit and loss. 
Amendments to IFRS 3 are effective for business combinations where the acquisition date is on or after 1 July 2014.

IFRS 8 was amended to require (1) disclosure of the judgements made by management in aggregating operating segments, including a 
description of the segments which have been aggregated and the economic indicators which have been assessed in determining that the 
aggregated segments share similar economic characteristics, and (2) a reconciliation of segment assets to the entity’s assets when segment 
assets are reported.

The basis for conclusions on IFRS 13 was amended to clarify that deletion of certain paragraphs in IAS 39 upon publishing of IFRS 13 was not 
made with an intention to remove the ability to measure short-term receivables and payables at invoice amount where the impact of 
discounting is immaterial.

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IAS 16 and IAS 38 were amended to clarify how the gross carrying amount and the accumulated depreciation are treated where an entity 
uses the revaluation model. 

IAS 24 was amended to include, as a related party, an entity that provides key management personnel services to the reporting entity or  
to the parent of the reporting entity (‘the management entity’), and to require to disclose the amounts charged to the reporting entity by  
the management entity for services provided.

The amendments are not expected to have material impact on the Group’s financial statements.

Annual Improvements to IFRSs 2013 (issued in December 2013 and effective for annual periods beginning on or after 1 July 2014).  
The improvements consist of changes to four standards. 

The basis for conclusions on IFRS 1 is amended to clarify that, where a new version of a standard is not yet mandatory but is available for 
early adoption; a first-time adopter can use either the old or the new version, provided the same standard is applied in all periods presented.

IFRS 3 was amended to clarify that it does not apply to the accounting for the formation of any joint arrangement under IFRS 11.  
The amendment also clarifies that the scope exemption only applies in the financial statements of the joint arrangement itself.

The amendment of IFRS 13 clarifies that the portfolio exception in IFRS 13, which allows an entity to measure the fair value of a group of 
financial assets and financial liabilities on a net basis, applies to all contracts (including contracts to buy or sell non-financial items) that  
are within the scope of IAS 39 or IFRS 9. 

IAS 40 was amended to clarify that IAS 40 and IFRS 3 are not mutually exclusive. The guidance in IAS 40 assists preparers to distinguish 
between investment property and owner-occupied property. Preparers also need to refer to the guidance in IFRS 3 to determine whether  
the acquisition of an investment property is a business combination. 

The amendments are not expected to have material impact on the Group’s financial statements.

IFRS 14, Regulatory deferral accounts (issued in January 2014 and effective for annual periods beginning on or after 1 January 2016). 
IFRS 14 permits first-time adopters to continue to recognise amounts related to rate regulation in accordance with their previous GAAP 
requirements when they adopt IFRS. However, to enhance comparability with entities that already apply IFRS and do not recognise such 
amounts, the standard requires that the effect of rate regulation must be presented separately from other items. An entity that already 
presents IFRS financial statements is not eligible to apply the standard. 

Accounting for Acquisitions of Interests in Joint Operations – Amendments to IFRS 11 (issued on 6 May 2014 and effective for the periods 
beginning on or after 1 January 2016). This amendment adds new guidance on how to account for the acquisition of an interest in a joint 
operation that constitutes a business. The amended is not expected to have any material impact on the Group’s financial statements. 

Clarification of Acceptable Methods of Depreciation and Amortisation – Amendments to IAS 16 and IAS 38 (issued on 12 May 2014 and 
effective for the periods beginning on or after 1 January 2016). In this amendment, the IASB has clarified that the use of revenue-based 
methods to calculate the depreciation of an asset is not appropriate because revenue generated by an activity that includes the use of an 
asset generally reflects factors other than the consumption of the economic benefits embodied in the asset. The amended is not expected to 
have any material impact on the Group’s financial statements.

IFRS 15, Revenue from Contracts with Customers (issued on 28 May 2014 and effective for the periods beginning on or after 1 January 
2017). The new standard introduces the core principle that revenue must be recognised when the goods or services are transferred to the 
customer, at the transaction price. Any bundled goods or services that are distinct must be separately recognised, and any discounts or 
rebates on the contract price must generally be allocated to the separate elements. When the consideration varies for any reason, minimum 
amounts must be recognised if they are not at significant risk of reversal. Costs incurred to secure contracts with customers have to be 
capitalised and amortised over the period when the benefits of the contract are consumed. The amended is not expected to have any 
material impact on the Group’s financial statements.

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5  New Accounting Pronouncements Continued
Agriculture: Bearer plants – Amendments to IAS 16 and IAS 41 (issued on 30 June 2014 and effective for annual periods beginning 
1 January 2016). The amendments change the financial reporting for bearer plants, such as grape vines, rubber trees and oil palms, which 
now should be accounted for in the same way as property, plant and equipment because their operation is similar to that of manufacturing. 
Consequently, the amendments include them within the scope of IAS 16, instead of IAS 41. The produce growing on bearer plants will remain 
within the scope of IAS 41. The amended is not expected to have any material impact on the Group’s financial statements.

Equity Method in Separate Financial Statements – Amendments to IAS 27 (issued on 12 August 2014 and effective for annual periods 
beginning 1 January 2016). The amendments will allow entities to use the equity method to account for investments in subsidiaries, joint 
ventures and associates in their separate financial statements. The amended is not expected to have any material impact on the Group’s 
financial statements.

Sale or Contribution of Assets between an Investor and its Associate or Joint Venture – Amendments to IFRS 10 and IAS 28 (issued on  
11 September 2014 and effective for annual periods beginning on or after 1 January 2016). These amendments address an inconsistency 
between the requirements in IFRS 10 and those in IAS 28 in dealing with the sale or contribution of assets between an investor and its 
associate or joint venture. The main consequence of the amendments is that a full gain or loss is recognised when a transaction involves a 
business. A partial gain or loss is recognised when a transaction involves assets that do not constitute a business, even if these assets are 
held by a subsidiary. The amended is not expected to have any material impact on the Group’s financial statements.

Annual Improvements to IFRSs 2014 (issued on 25 September 2014 and effective for annual periods beginning on or after 1 January 
2016). The amendments impact 4 standards. IFRS 5 was amended to clarify that change in the manner of disposal (reclassification from 
“held for sale” to “held for distribution” or vice versa) does not constitute a change to a plan of sale or distribution, and does not have to be 
accounted for as such. The amendment to IFRS 7 adds guidance to help management determine whether the terms of an arrangement to 
service a financial asset which has been transferred constitute continuing involvement, for the purposes of disclosures required by IFRS 7. 
The amendment also clarifies that the offsetting disclosures of IFRS 7 are not specifically required for all interim periods, unless required by 
IAS 34. The amendment to IAS 19 clarifies that for post-employment benefit obligations, the decisions regarding discount rate, existence of 
deep market in high-quality corporate bonds, or which government bonds to use as a basis, should be based on the currency that the 
liabilities are denominated in, and not the country where they arise. IAS 34 will require a cross reference from the interim financial 
statements to the location of “information disclosed elsewhere in the interim financial report”. The amended is not expected to have any 
material impact on the Group’s financial statements.

Disclosure Initiative Amendments to IAS 1 (issued in December 2014 and effective for annual periods on or after 1 January 2016). The 
Standard was amended to clarify the concept of materiality and explains that an entity need not provide a specific disclosure required by an 
IFRS if the information resulting from that disclosure is not material, even if the IFRS contains a list of specific requirements or describes 
them as minimum requirements. The Standard also provides new guidance on subtotals in financial statements, in particular, such subtotals 
(a) should be comprised of line items made up of amounts recognised and measured in accordance with IFRS; (b) be presented and labelled 
in a manner that makes the line items that constitute the subtotal clear and understandable; (c) be consistent from period to period; and (d) 
not be displayed with more prominence than the subtotals and totals required by IFRS standards. The amended is not expected to have any 
material impact on the Group’s financial statements.

Investment Entities: Applying the Consolidation Exception Amendment to IFRS 10, IFRS 12 and IAS 28 (issued in December 2014 and 
effective for annual periods on or after 1 January 2016). The Standard was amended to clarify that an investment entity should measure  
at fair value through profit or loss all of its subsidiaries that are themselves investment entities. In addition, the exemption from preparing 
consolidated financial statements if the entity’s ultimate or any intermediate parent produces consolidated financial statements available for 
public use was amended to clarify that the exemption applies regardless whether the subsidiaries are consolidated or are measured at fair 
value through profit or loss in accordance with IFRS 10 in such ultimate or any intermediate parent’s financial statements. The amended is 
not expected to have any material impact on the Group’s financial statements.

Unless otherwise described above, the new standards and interpretations are not expected to affect significantly the Group’s consolidated 
financial statements.

131  

 Strategic Report  Governance  Financial Statements  Business Review 6  Cash and Cash Equivalents

In thousands of GEL

Cash on hand

Cash balances with the National Bank of Georgia (other than mandatory reserve deposits)

Correspondent accounts and overnight placements with other banks

Placements with and receivables from other banks with original maturities of less than three 

months

Total cash and cash equivalents

2014 

2013

2012

202,384

138,396

100,305

165,385

61,407

79,643

139,362

71,707

163,869

91,033

84,030

23,649

532,118

390,465

398,587

92% of correspondent accounts and overnight placements with other banks are placed with OECD banking institutions (31 December 2013: 
93%; 31 December 2012: 98%).

As at 31 December 2014 GEL 91,033 thousand was placed on interbank term deposits with five non-OECD banks (31 December 2013: 84,030 
thousand with four non-OECD banks; 31 December 2012: 23,649 thousand with eight non-OECD banks).

Interest rate analysis of cash and cash equivalents is disclosed in Note 34.

Credit rating of correspondent accounts and overnight placements with other banks is as follows:

In thousands of GEL

A+ 

A

BBB

BBB-

BB+

BB

BB-

B+

B

B-

Not rated 

Total

2014 

48,873

42,452

329

–

401

–

4,151

–

168

–

3,931

2013

58,192

14,904

1,844

–

–

–

262

–

570

1,170
2,701

2012

62,137

94,792

764

11

–

3,591

–

511

–

277
1,786

100,305

79,643

163,869

Credit rating of placements with and receivables from other banks with original maturities of less than three months is as follows:

In thousands of GEL

BB+

BB

BB-

Not rated 

Total

2014 

–

89,165

1,868

–

91,033

2013 

2012 

70,042

16,369

–

–
13,988

84,030

–

–
7,280

23,649

The table contains ratings of Standard & Poor’s and Fitch Ratings international agencies. When different credit ratings are designated by the 
agencies, the highest designated rating for this asset is used. 

 132 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

7  Due from Other Banks
Amounts due from other banks include placements with original maturities of more than three months that are not collateralised and 
represent neither past due nor impaired amounts at the end of 2014, 2013 and 2012.

Credit rating of placements with other banks with original maturities of more than three months is as follows:

In thousands of GEL

A

BBB+

BB+

B

Not rated 

Total

2014 

3,839

56

15,924

5,970

7,915

33,704

2013 

2012 

–

–

–

–
1,708

1,708

–

–

–

–
29,542

29,542

At 31 December 2014 the Group had placements with original maturities of more than three months with three counterparty banks with 
aggregated amounts above GEL 5,000 thousand (2013: nil; 2012: 1 bank). The total aggregate amount of these placements was GEL 29,179 
thousand (2013: nil; 2012: 28,164 thousand) or 87% of the total amount due from other banks (2013: nil; 2012:95.3%).

As of 31 December 2014 GEL 4,525 thousand, (2013: GEL 1,615 thousand; 2012 GEL 1,213 thousand) were kept on deposits as restricted cash 
under an arrangement with a credit card company or credit card related services with other banks. Refer to Note 40 for the estimated fair 
value of amounts due from other banks. Interest rate analysis of due from other banks is disclosed in Note 34.

8  Mandatory cash balances with the National Bank of Georgia
Mandatory cash balances with the National Bank of Georgia (“NBG”) represent amounts deposited with the NBG. Resident financial institutions 
are required to maintain an interest-earning obligatory reserve with the NBG, the amount of which depends on the level of funds attracted by 
the financial institutions. The Group earned up to 2% annual interest on the mandatory reserve with the NBG in 2014, 2013 and 2012.

In 2014, Fitch Ratings re-affirmed government of Georgia’s short-term sovereign credit rating of “B” and long-term credit rating of “BB-“.

9  Loans and Advances to Customers

In thousands of GEL

Corporate loans

Consumer loans

Mortgage loans

Loans to small and medium enterprises

Micro loans

Others

Total loans and advances to customers (before impairment)

Less: Provision for loan impairment

Total loans and advances to customers

2014

2013

2012

1,231,729

1,157,334

1,142,087

781,043

716,868

533,919

273,699

169,002

603,434

499,428

392,446

201,287

104,652

482,704

385,416

294,217

145,931

86,343

3,706,260

(149,764)

2,958,581
(156,869)

2,536,698
(166,498)

3,556,496

2,801,712

2,370,200

Included in the consumer loans are consumer loans, card loans, overdrafts, express and fast loans and other loans.

133  

 Strategic Report  Governance  Financial Statements  Business Review 9  Loans and Advances to Customers Continued
Movements in the provision for loan impairment during 2014 are as follows:

In thousands of GEL

Provision for loan impairment  

at 1 January 2014

Total provision for impairment during the 

year:

Provision for impairment charged to income 

statement during the year

Recoveries of loans previously written off

Amounts written off during the year as 

uncollectible 

Provision for loan impairment  

at 31 December 2014

Corporate 
loans

Consumer 
loans

Mortgage 
loans

Small and 
medium 
enterprises

Micro 
loans

107,666 

31,704 

8,292 

4,315 

4,892

29,461

26,886

3,323

4,173

8,263

18,995

10,466

20,362

6,524

1,666

1,657

1,625

2,548

6,006

2,257

Other

Total

–

36

18

18

156,869

72,142

48,672

23,470

(45,901)

(21,837)

(2,726)

(3,200)

(5,547)

(36)

(79,247)

91,226

36,753

8,889

5,288

7,608

–

149,764

Loans and advances to customers written off in 2014 included loans to customers in the gross amount of GEL 7,142 thousand issued during 
2014, a previously issued performance guarantee of GEL 4,823 thousand which was transformed into loan in 2014 and GEL 67,282 thousand 
issued in prior years.

Included in the amounts written off during the period as uncollectible is the provision of GEL 20,154 thousand for a corporate loan part of 
which was recovered in June 2014 through repossession of financial instruments amounting to GEL 3,014 thousand which are accounted for 
under investment securities available for sale. 

Movements in the provision for loan impairment during 2013 are as follows:

In thousands of GEL

Provision for loan impairment at 1 January 2013

Total provision for/(recovery of) impairment during the 

year:

Corporate 
loans

112,975

Consumer 
loans

31,156

Mortgage 
loans

13,186

Small and 
medium 
enterprises

Micro 
loans

Total

4,820

4,361

166,498

21,203

22,789

(2,316)

1,846

4,234

47,756

Provision for/(recovery of) impairment charged to income 

statement during the year

Recoveries of loans previously written off

Amounts written off during the year as uncollectible 

17,035

4,168
(26,512)

18,029

4,760
 (22,241)

Provision for loan impairment at 31 December 2013

107,666 

31,704 

(4,652)

2,336
 (2,578)

8,292 

88

1,758
 (2,351)

4,315 

2,471

1,763
(3,703)

4,892

32,971

14,785
(57,385)

156,869

Loans and advances to customers written off in 2013 included loans to customers in the gross amount of GEL 7,387 thousand issued during 
2013 and GEL 49,998 thousand issued in prior years.

 134 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

9  Loans and Advances to Customers Continued
Movements in the provision for loan impairment during 2012 are as follows:

In thousands of GEL

Provision for loan impairment at 1 January 2012

Total provision for impairment during the year:

Provision for impairment charged to income statement 

during the year

Recoveries of loans previously written off

Amounts written off during the year as uncollectible 

Provision for loan impairment at 31 December 2012

Corporate 
loans

114,106

10,993

1,190

9,803
(12,124)

112,975

Consumer 
loans

25,833

22,040

15,649

6,391
(16,717)

31,156

Mortgage 
loans

12,661

2,541

649

1,892
(2,016)

13,186

Small and 
medium 
enterprises

5,459

2,571

1,198

1,373
(3,210)

4,820

Micro
 loans

601

5,056

4,468

588
(1,296)

4,361

Total

158,660

43,201

23,154

20,047
(35,363)

166,498

Loans and advances to customers written off in 2012 included loans to customers in the gross amount of GEL 1,613 thousand issued during 
2012 and GEL 33,750 thousand issued in prior years. 

For terms of loans and advances to related parties, impairment provisions made against those loans and amounts written off during the year 
refer to Note 42. 

Economic sector risk concentrations within the customer loan portfolio are as follows:

In thousands of GEL

Individual

Service

Agriculture 

Energy 

Consumer goods and automobile trading 

Pawn shop

Real estate 

Food industry 

Oil and gas 

Construction 

Communication 

Transportation 

Manufacturing

Mining 

Other 

2014

2013

2012

Amount

1,497,911

575,525

265,562

216,500

175,681

169,002

165,937

141,283

102,912

95,111

94,309

64,720

42,086

29,952

69,769

%

Amount

40%  1,102,862 
15%
539,825

7%

6%

5%

5%

4%

4%

3%

3%

2%

2%

1%

1%

2%

 164,441 

 106,083 

 130,152 

 104,652 

 132,321 

 158,865 

 121,921 

 101,879 

 102,547 

 67,223 

 33,609 

 40,346 
 51,855 

%

37%

18%

6%

4%

4%

4%

5%

5%

4%

3%

4%

2%

1%

1%
2%

Amount

868,120

487,938

 119,935 

79,929 

132,579 

86,343 

149,328 

 109,031 

143,355 

108,914 

82,360 

70,453 

30,073 

31,140 
37,200 

%

34%

19%

5%

3%

5%

4%

6%

4%

6%

4%

3%

3%

1%

1%
2%

Total loans and advances to customers (before 

impairment)

3,706,260

100% 2,958,581

100% 2,536,698

100%

Service sector contains loans disbursed to consumer service, healthcare, media and financial service industries.

At 31 December 2014 the Group had 71 borrowers (2013: 62 borrower; 2012: 61 borrowers) with aggregated loan amounts above GEL 5,000 
thousand. The total aggregate amount of these loans was GEL 1,031,720 thousand (2013: GEL 910,248 thousand; 2012: GEL 879,619 thousand) 
or 27.8% of the gross loan portfolio (2013: 31%; 2012: 35%).

135  

 Strategic Report  Governance  Financial Statements  Business Review 9  Loans and Advances to Customers Continued
Analysis by credit quality of loans outstanding at 31 December 2014 is as follows:

In thousands of GEL

Neither past due nor impaired

– Borrowers with credit history over two 

years

– New borrowers

Total neither past due nor impaired

Past due but not impaired

– 1 to 30 days overdue

– 31 to 90 days overdue

– 91 to 180 days overdue

– 181 to 360 days overdue

– more than 360 days overdue

Total past due but not impaired

Individually assessed impaired loans (gross)

– not overdue

– 1 to 30 days overdue

– 31 to 90 days overdue

– 91 to 180 days overdue

Total individually assessed impaired loans

147,305

Collectively assessed impaired loans (gross)

– not overdue

– 1 to 30 days overdue

– 31 to 90 days overdue

– 91 to 180 days overdue

– 181 to 360 days overdue

– more than 360 days overdue

6,783

4

207

16

–
–

Corporate 
loans

Consumer 
loans

Mortgage
 loans

Small and 
medium 
enterprises

Micro
loans

Others

Total

784,212
290,596

1,074,808

415,328
323,911

739,239

470,873
235,411

706,284

248,251
267,137

515,388

106,930
154,407

261,337

110,731
56,316

2,136,325
1,327,778

167,047

3,464,103

229

2,377

13,281

201

–

–
–

3

8
6

3,165

40

–

–
–

5,156

288

–

–
–

3,345

151

56

–
–

1,151

503

107

88
106

26,327

3,560

166

96
112

2,606

13,499

3,205

5,444

3,552

1,955

30,261

124,483

18,270

4,227
325

–

–

–
–

–

9,267

1,020

7,445

7,641

2,189
743

–

–

–
–

–

2,089

113

2,912

2,022

243
–

2,506

–

–
–

2,506

1,119

68

4,942

2,771

1,309
372

–

–

–
–

–

3,383

1,670

1,861

1,625

268
3

8,810

–

–

–
–

–

–

–

–

–

–
–

–

126,989

18,270

4,227
325

149,811

22,641

2,875

17,367

14,075

4,009
1,118

62,085

Total collectively assessed impaired loans

7,010

28,305

7,379

10,581

Total loans and advances to customers 

(before impairment)

Total provision

1,231,729
(91,226)

781,043
(36,753)

716,868
(8,889)

533,919
(5,288)

273,699
(7,608)

169,002
–

3,706,260
(149,764)

Total loans and advances to customers

1,140,503

744,290

707,979

528,631

266,091

169,002

3,556,496

 136 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

9  Loans and Advances to Customers Continued
Analysis by credit quality of loans outstanding at 31 December 2013 is as follows:

In thousands of GEL

Neither past due nor impaired

– Borrowers with credit history over two 

years

– New borrowers

Total neither past due nor impaired

Past due but not impaired

– 1 to 30 days overdue

– 31 to 90 days overdue

– 91 to 180 days overdue

– 181 to 360 days overdue

– more than 360 days overdue

Total past due but not impaired

Individually assessed impaired loans (gross)

– not overdue

– 31 to 90 days overdue

– 91 to 180 days overdue

– 181 to 360 days overdue

– not overdue

– 1 to 30 days overdue

– 31 to 90 days overdue

– 91 to 180 days overdue

– 181 to 360 days overdue

– more than 360 days overdue

Total collectively assessed impaired loans

Total loans and advances to customers 

(before impairment)

Total provision

Total individually assessed impaired loans

186,335

Collectively assessed impaired loans (gross)

Corporate 
loans

Consumer 
loans

Mortgage 
loans

Small and 
medium 
enterprises

Micro 
loans

Others

Total

619,783
342,499

 962,282 

285,199
284,794

569,993

335,855
152,859

179,036
198,371

 488,714 

 377,407 

70,208
124,258

194,466

9,509
92,141

1,499,590 
1,194,922

101,650

2,694,512

 1,012 

 409 

 2,786 

–
–

 11,973 

 3,735 

 58 

 13 

–
–

 11 

 – 

–
–

 5,287 

 635 

 – 

–
–

 1,827 

 – 

 – 

 – 
–

 1,440 

 1,136 

 77 

 78 
271

 25,274 

 2,249 

 2,876 

 78 
271

 4,207 

 12,044 

 3,746 

 5,922 

1,827

3,002

30,748

175,635

 357 

 4,303 
 6,040 

 2,727 

 – 

 – 

 295 

 1,488 
 – 

 4,510 

–

–

–
–

–

 2,145 

 776 

 8,794 

 7,014 

 2,259 
 409 

–

–

–
–

–

 2,191 

 485 

 2,624 

 1,234 

 434 
 – 

 21,397 

 6,968 

2,335

–

–
–

2,335

 2,075 

 131 

 1,184 

 1,702 

 1,529 
 161 

 6,782 

–

–

–
–

–

 1,349 

 454 

 1,669 

 1,328 

 14 
 180 

4,994

–

–

–
–

–

–

–

–

–

–
–

–

177,970

 357 

 4,303 
 6,040 

188,670

 10,487 

 1,846 

 14,271 

 11,573 

 5,724 
 750 

44,651

 1,157,334 
(107,666)

603,434
(31,704)

 499,428 
(8,292)

 392,446 
(4,315)

201,287
(4,892)

104,652
–

2,958,581
(156,869)

Total loans and advances to customers

 1,049,668 

571,730

 491,136 

 388,131 

 196,395

104,652

2,801,712

137  

 Strategic Report  Governance  Financial Statements  Business Review In thousands of GEL

Neither past due nor impaired

– Borrowers with credit history over two 

years

– New borrowers

Total neither past due nor impaired

Past due but not impaired

– 1 to 30 days overdue

– 31 to 90 days overdue

– 91 to 180 days overdue

– 181 to 360 days overdue

9  Loans and Advances to Customers Continued
Analysis by credit quality of loans outstanding at 31 December 2012 is as follows:

Corporate 
loans

Consumer 
loans

Mortgage
 loans

Small and 
medium 
enterprises

Micro 
loans

Others

Total

583,682
354,076

937,758

214,312
237,939

452,251

236,243
128,516

364,759

120,317
162,895

283,212

672
137,690

138,362

4,134
82,209

1,159,360
1,103,325

86,343

2,262,685

4,251

414

123
6

8,945

4,469

27
–

4,590

3,048

–
–

2,051

430

10
–

930

–

–
–

Total past due but not impaired

4,794

13,441

7,638

2,491

930

Individually assessed impaired loans (gross)

– not overdue

– 31 to 90 days overdue

– 91 to 180 days overdue

- 181 to 360 days overdue

173,965

13,377

3,334
4,115

Total individually assessed impaired loans

194,791

Collectively assessed impaired loans (gross)

- not overdue

- 1 to 30 days overdue

- 31 to 90 days overdue

- 91 to 180 days overdue

- 181 to 360 days overdue

- more than 360 days overdue

2,811

1,134

–

35

764
–

–

–

–
–

–

3,177

600

2,968

6,665

3,128
474

–

–

–
–

–

8,407

232

623

2,401

1,356
–

–

–

–
–

–

4,904

94

2,126

510

590
290

–

–

–
–

–

1,753

104

2,335

2,447

–
–

Total collectively assessed impaired loans

4,744

17,012

13,019

8,514

6,639

–

–

–
–

–

–

–

–
–

–

–

–

–

–

–
–

–

20,767

8,361

160
6

29,294

173,965

13,377

3,334
4,115

194,791

21,052

2,164

8,052

12,058

5,838
764

49,928

Total loans and advances to customers 

(before impairment)

Total provision

1,142,087
(112,975)

482,704
(31,156)

385,416
(13,186)

294,217
(4,820)

145,931
(4,361)

86,343
–

2,536,698
(166,498)

Total loans and advances to customers

1,029,112

451,548

372,230

289,397

141,570

86,343

2,370,200

The retail segment in Note 27 includes the following classes from above tables: consumer, mortgage and other. Included in other are 
primarily pawn shop loans secured with precious metals.

The Group applied the portfolio provisioning methodology prescribed by IAS 39, Financial Instruments: Recognition and Measurement, and 
created portfolio provisions for impairment losses that were incurred but have not been specifically identified with any individual loan by the 
end of reporting period. 

The tables above show analysis of loan portfolio based on credit quality. The Group’s policy for credit risk management purposes is to 
classify each loan as ‘neither past due nor impaired’ until specific objective evidence of impairment of the loan is identified. The primary 
factors by which the Group considers a loan as impaired are: overdue status of loan, financial position of a borrower and fair value of related 
collateral. The Group conducts impairment analysis of each individual loan on a quarterly basis.

Past due, but not impaired, loans primarily include collateralised loans where the fair value of collateral covers the overdue interest and 
principal repayments. The amount reported as past due but not impaired is the whole balance of such loans, not only the individual 
instalments that are past due.

 138 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

9  Loans and Advances to Customers Continued
The amount and type of collateral required depends on an assessment of the credit risk of the counterparty. The main types of collateral 
obtained are the following:

inventory and equipment, 

•  Real estate properties, 
• 
•  cash covers, 
•  third party guarantees. 

The financial effect of collateral is presented by disclosing collateral values separately for (i) those assets where collateral and other credit 
enhancements are equal to or exceed carrying value of the asset (“over-collateralised assets”) and (ii) those assets where collateral and 
other credit enhancements are less than the carrying value of the asset (“under-collateralised assets”).

The effect of collateral at 31 December 2014:

In thousands of GEL

Corporate loans

Consumer loans

Mortgage loans

Loans to small and medium enterprises

Micro loans

Others

Total 

The effect of collateral at 31 December 2013: 

In thousands of GEL

Corporate loans

Consumer loans

Mortgage loans

Loans to small and medium enterprises

Micro loans

Others

Total 

The effect of collateral at 31 December 2012: 

In thousands of GEL

Corporate loans

Consumer loans

Mortgage loans

Loans to small and medium enterprises

Micro loans

Others

Total 

Over-collateralised Assets

Under-collateralised assets

Carrying value 
of the assets 

Fair value of 
collateral

Carrying value 
of the assets

Fair value of 
collateral

 943,782

 2,366,233 

 496,838 

 1,129,883 

 690,576 

 1,683,436 

 509,732 

 1,502,898 

 134,707 
 163,960 

 264,571 
 189,920 

 287,947 

 284,205 

 26,292 

 24,187 

 138,992 
 5,042 

 97,485 

 15,843 

 9,011 

 9,527 

 3,584 
 4,883 

 2,939,595 

 7,136,941 

 766,665 

 140,333 

Over-collateralised Assets

Under-collateralised assets

Carrying value 
of the assets 

Fair value of 
collateral

Carrying value 
of the assets

Fair value of 
collateral

 745,948 

 1,819,917 

 404,098 

 955,249 

 476,713 

 1,182,387 

 369,125 

 1,104,910 

 93,632 
 99,637 

 189,155 
 115,216 

 411,386 

 199,336 

 22,715 

 23,321 

 107,655 
 5,015 

 321,064 

 6,054 

 6,531 

 7,567 

 1,189 
4,752 

 2,189,153 

 5,366,834 

 769,428 

 347,157 

Over-collateralised Assets

Under-collateralised assets

Carrying value 
of the assets 

Fair value of 
collateral

Carrying value 
of the assets

Fair value of 
collateral

774,701

300,655

363,332

271,350

57,368
81,758

1,873,588

744,061

999,838

789,728

124,177
81,990

367,386

182,049

22,084

22,867

88,563
4,585

203,772

6,555

6,705

6,256

775
4,412

1,849,164

4,613,382

687,534

228,475

The effect of collateral is determined by comparison of fair value of collateral to gross loans and advances outstanding at the reporting date.

The Group’s internal appraiser performed physical inspection of pledged real estate and estimated the fair value of real estate at the balance 
sheet date using primarily market comparison method. Fair value of inventory, equipment and other assets was determined by the Group’s 
credit department using the Group’s internal guidelines. 

139  

 Strategic Report  Governance  Financial Statements  Business Review 9  Loans and Advances to Customers Continued
Refer to Note 40 for the estimated fair value of each class of loans and advances to customers. Interest rate analysis of loans and advances 
to customers is disclosed in Note 34. Information on related party balances is disclosed in Note 42.

10  Investment Securities Available for Sale

In thousands of GEL

Georgian Government notes

Certificates of Deposit of the National Bank of Georgia

Corporate bonds

Ministry of Finance of Georgia Treasury Bills

Total debt securities

Corporate shares – quoted (VISA Inc)

Corporate shares – unquoted

Total investment securities available for sale

2014

2013

2012

232,934

198,233

25,034

476

 173,974 

 321,140 

–
 – 

196,004

187,551

–
19,210

456,677

495,114

402,765

6,140

3,693

 4,858 
 679 

3,156
1,812

466,510

500,651

407,733

Management could not reliably estimate the fair value of the Group’s investment in shares of its unquoted equity investment securities 
available for sale. Therefore, these investments are carried at cost of GEL 3,693 thousand (2013: GEL 679 thousand; 2012: GEL 1,812 
thousand). The investees have not published recent financial information about their operations, their shares are not quoted and recent trade 
prices are not publicly accessible. 

At 31 December 2014 investment securities available for sale carried at GEL 173,239 thousand have been pledged to local banks or financial 
institutions as collateral with respect to other borrowed funds (2013: GEL 84,086 thousand; 2012: GEL 54,800 thousand). Refer to Note 17.

None of the debt securities available for sale are overdue or impaired.

At 31 December 2014 the principal equity investment securities available for sale are:

Name

Visa Inc.

LTD Caucasus Online

JSC GRDC

Other

Total

Nature of business

Country of registration 

Card Processing

USA

Telecommunication 

Georgia

Property development

Netherlands Antilles 

The movements in investment securities available for sale are as follows:

In thousands of GEL

Carrying amount at 1 January

Purchases

Disposals

Redemption at maturity

Revaluation

Interest income accrued 

Interest income received

Impairment related to investment in equity security

Carrying amount at 31 December

Carrying value at 31 December

2014 

6,140 

3,014

365

 314 

9,833

2013

 4,858 

–

 365 
 314 

5,537

2012

3,156

–

1,502
310

4,968

Note

2014 

2013

2012

500,651

848,679

(51,369)

(843,695)

(1,849)

30,361

(16,246)

(22)

407,733

 755,433 

 (61,626)

266,436

813,864

(90,857)

 (619,902)

(599,913)

 7,923 

 30,442 

 (18,210)
 (1,142)

682

27,211

(9,680)
(10)

466,510

500,651

407,733

28

29

 140 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

11  Other Financial Assets 

In thousands of GEL

Prepayments for purchase of leasing assets

Receivables on guarantees

Receivables on credit card services and money transfers

Receivable on terminated leases

Other

Less: Provision for impairment

Total other financial assets

2014

13,032

11,728

9,440

3,323

10,564

(4,230)

43,857

2013

 13,516 

11,660

 6,557 

 2,249 

14,147
(3,080)

2012

6,859

10,890

3,349

4,345

6,743
(6,885)

45,049

25,301

Movements in the provision for impairment of other financial assets during 2014 are as follows:

In thousands of GEL 

Provision for impairment at 1 January 2014

Provision for impairment during the year

Amounts written off during the year as uncollectible

Recovery of amounts previously written off

Provision for impairment at 31 December 2014

Movements in the provision for impairment of other financial assets during 2013 are as follows:

In thousands of GEL 

Provision for impairment at 1 January 2013

Provision for impairment during the year

Amounts written off during the year as uncollectible

Recovery of amounts previously written off

Provision for impairment at 31 December 2013

Movements in the provision for impairment of other financial assets during 2012 are as follows:

In thousands of GEL 

Provision for impairment at 1 January 2012

Provision for impairment during the year

Amounts written off during the year as uncollectible

Recovery of amounts previously written off

Provision for impairment at 31 December 2012

Receivables 
on terminated 
leases 

2,054

533

(14)
–

Other 

 1,026 

703

(409)
337

2,573

1,657

Receivables 
on terminated 
leases 

 3,887 

 236 

 (2,069)
–

2,054

Receivables 
on terminated 
leases 

3,966

579

(658)
–

3,887

Other 

 2,998 

 2,000 

 (4,022)
 50 

 1,026 

Other 

–

3,553

(736)
181

2,998

Total

 3,080 

1,236

(423)
337

4,230

Total

 6,885 

 2,236 

 (6,091)
 50 

 3,080 

Total

3,966

4,132

(1,394)
181

6,885

141  

 Strategic Report  Governance  Financial Statements  Business Review 11  Other Financial Assets Continued
Analysis by credit quality of other financial receivables is as follows:

In thousands of GEL

Neither past due nor impairment

 – Prepayments for purchase of leasing assets

 – Receivables on credit card services and money transfers

 – Receivables on guarantees

 – Other

Total neither past due nor impaired

Past due but not impaired

 – Receivables on guarantees

 – more than 90 days overdue

Total past due but not impaired 

Receivables individually determined to be impaired (gross)

 – Receivables on terminated leases

 – less than 90 days overdue

 – more than 90 days overdue

 – Other receivables

 – less than 90 days overdue

 – more than 90 days overdue

Total individually impaired (gross)

Less impairment provision

Total other financial assets

2014

2013

2012

13,032

9,440

836

8,763

 32,071

13,516

6,557

880
11,830

32,783

10,892

10,892

10,780

10,780

3,323

–

3,323

1,801

–

1,801

5,124

2,249

–

2,249

2,317

504
1,813

4,566

6,859

3,349

1,084
3,873

15,165

9,806

9,806

4,345

175

4,170

2,870

2,870
–

7,215

(4,230)

43,857

(3,080)

45,049

(6,885)

25,301

Receivables individually determined to be impaired include receivables on terminated leases and other receivables for which impairment 
provision was assessed individually. The primary factors by which the Group considers a receivable as impaired is overdue status. 
Receivables on terminated leases are under-collateralised, estimated fair value of collateral on these equals GEL 808 thousand (2013: GEL 
95 thousand; 2012: GEL 472 thousand). The remaining assets are not collateralized. 

12  Investments in Finance Lease
Investments in finance lease of GEL 50,907 thousand (2013: GEL 35,613 thousand; 2012: GEL 26,377 thousand) are represented by leases of 
equipment. 

Finance lease payments receivable (gross investment in the leases) and their present values are as follows:

In thousands of GEL

Finance lease payments receivable at 31 December 2014

Unearned finance income

Impairment loss provision

Present value of lease payments receivable at 31 December 2014

Finance lease payments receivable at 31 December 2013

Unearned finance income

Impairment loss provision

Present value of lease payments receivable at 31 December 2013

Finance lease payments receivable at 31 December 2012

Unearned finance income

Impairment loss provision

Present value of lease payments receivable at 31 December 2012

Due in 1 year

Due between 2 
and 5 years

36,414

(8,380)
(126)

27,908

27,662

(4,594)
(69)

22,999

 24,775 

 20,592 

 (5,941)
 (110)

 (3,636)
 (67)

 18,724 

 16,889 

18,616

(4,629)
(71)

13,916

15,418

(2,914)
(43)

12,461

Total

64,076

(12,974)
(195)

50,907

 45,367 

 (9,577)
 (177)

 35,613 

34,034

(7,543)
(114)

26,377

At 31 December 2014 the estimated fair value of financial lease receivables was GEL 50,907 thousand (2013: GEL 35,613 thousand; 2012: GEL 
26,377 thousand). Refer to Note 40.

 142 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

12  Investments in Finance Lease Continued
Movements in the provision for impairment of net investment in finance lease are as follows:

In thousands of GEL

Provision for impairment at the beginning of the year

Provision for impairment during the year

Amounts written off during the year as uncollectible

Transfer from receivable from terminated leases

Provision for impairment at the end of the year

Analysis by credit quality of net investment in finance lease is as follows:

In thousands of GEL

Neither past due nor impaired

- Customers with more than two year experience

- New customers

Total neither past due nor impaired

Past due but not impaired

- Less than 30 days overdue

- 31 to 90 days overdue

- 91 to 180 days overdue

- 180 days to 360 days overdue

Total past due but not impaired

Individually impaired

- Not overdue

- 1 to 30 days overdue

- 31 days to 90 days overdue

- From 91 to 180 days

- From 181 to 360 days

- More than 360 days

Individually impaired gross

Total investment in finance lease- gross

Impairment loss provision

Total net investment in finance lease

31 December 
2014 

31 December 
2013

31 December 
2012

177

77

(59)

–

195

 114 

 98 

 (35)

–

177

108

42

(27)

(9)

114

31 December 
2014

31 December 
2013

31 December 
2012

9,570

30,442

40,012

6,213

1,479

424

67

8,183

 8,750
 19,854 

28,604

7,044
15,365

22,409

3,261

872

–

–
–

–

–
6

3,261

878

1,926

 2,419 

568

75

197

–

141

 603 

 59 

 583 

 251 
 10 

2,686

385

133

–

–
–

2,907

51,102

3,925

35,790

3,204

26,491

(195)

(177)

(114)

50,907

35,613

26,377

The Group applied the portfolio provisioning methodology prescribed by IAS 39, Financial Instruments: Recognition and Measurement, and 
created portfolio provisions for impairment losses that were incurred but have not been specifically identified with any individual lease by 
the reporting date. The Group’s policy is to classify each lease as “neither past due nor impaired” until specific objective evidence of 
impairment of the lease is identified. The primary factors that the Group considers whether a lease is impaired are deterioration of financial 
position of lessee, its overdue status and realisability of the leased asset. 

The Group normally structures its finance lease contracts so that the lessee makes a minimum prepayment of 20% of the equipment 
purchase price at the inception of the lease term. The Group holds title to the leased assets during the lease term. The title to the asset 
under finance lease contract is transferred to the lessees at the end of the contracts terms, including full repayment of lease payments. 
Generally the lease terms are up to five years.

The amount and type of collateral required depends on an assessment of the credit risk of the counterparty. The main types of collateral 
obtained are the following:

•  Leased assets (inventory and equipment)
•  Down payment
•  Real estate properties, 
•  Third party guarantees.

143  

 Strategic Report  Governance  Financial Statements  Business Review 12  Investments in Finance Lease Continued
The financial effect of collateral is presented by disclosing collateral values separately for (i) those assets where collateral and other credit 
enhancements are equal to or exceed carrying value of the asset (“over-collateralized assets”) and (ii) those assets where collateral and 
other credit enhancements are less than the carrying value of the asset (“under-collateralized assets”).

The effect of collateral at 31 December 2014:

In thousands of GEL

Investment in leases

Total 

The effect of collateral at 31 December 2013:

In thousands of GEL

Investment in leases

Total 

The effect of collateral at 31 December 2012:

In thousands of GEL

Investment in leases

Total 

13  Other Assets

In thousands of GEL

Current other assets

Inventories of repossessed collateral 

Prepayments for other assets

Other inventories

Prepaid taxes other than income tax

Total current other assets

Non-current other assets

Assets repossessed from terminated leases

Prepayments for construction in progress

Prepaid insurance of leasing assets

Assets purchased for leasing purposes

Other

Total non-current other assets

Total other assets

Over-collateralised assets

Under-collateralised assets

Carrying value 
of the assets 

Fair value of 
collateral

Carrying value 
of the assets

Fair value of 
collateral

45,608

45,608

79,134

79,134

5,494

5,494

3,616

3,616

Over-collateralised assets

Under-collateralised assets

Carrying value 
of the assets 

Fair value of 
collateral

Carrying value 
of the assets

Fair value of 
collateral

 32,280 

 32,280 

 62,169 

 62,169 

 3,510 

 3,510 

 3,229 

 3,229 

Over-collateralised assets

Under-collateralised assets

Carrying value 
of the assets 

Fair value of 
collateral

Carrying value 
of the assets

Fair value of 
collateral

24,670

24,670

51,590

51,590

1,821

1,821

221

221

2014

2013

2012

60,480

3,724

2,961

1,718

68,883

3,797

2,078

609

545

1,863

8,892

 49,920 

56,316

 3,006 

 3,130 

 402 

3,401

3,383

528

56,458

63,628

 1,752 

 5,016 

 482 

 – 

 1,367 
8,617

1,852

905

347

413

209
3,726

77,775

65,075

67,354

Inventories of repossessed collateral represents real estate assets and equipment acquired by the Group in settlement of overdue loans, other 
than those classified as investment property or premises and equipment. The Group expects to dispose of the assets in the foreseeable future. 
Such assets are initially recognised at fair value and subsequently measured at lower of cost and net realisable value.

With respect to certain inventories of repossessed collaterals, the Group has granted the previous owners a right to repurchase the 
inventories at prices equal to or higher than the carrying value of the loan at the date of repossession. This right is usually effective for a 
period of 6 to 12 months from the date of repossession during which the Group obliges not to dispose of the repossessed collateral to third 
parties. As of 31 December 2014, the carrying value of the inventories of repossessed collateral which were subject to the repurchase 
agreement was GEL 33,283 thousand (2013: GEL 19,840 thousand, 2012: GEL 16,158 thousand).

 144 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

14  Premises, Equipment and Intangible Assets

In thousands of GEL

Cost or valuation at 1 January 2012

Accumulated depreciation/amortisation

Including accumulated impairment loss

Carrying amount at 1 January 2012

Additions

Transfers

Transfers from Investment Property, net

Disposals

Transfer to Inventory

Increase / (decrease) in value on revaluation

Impairment charge to profit and loss

Depreciation/amortisation charge

Elimination of accumulated depreciation/

amortisation on disposals

Carrying amount at 31 December 2012

Cost or valuation at 31 December 2012

Accumulated depreciation/amortisation 
including accumulated impairment loss

Carrying amount at 31 December 2012

Additions

Transfers

15

28

Transfers from (to) Investment Property, net

15

Disposals

Impairment charge to profit and loss

Depreciation/amortisation charge

Elimination of accumulated depreciation/

amortisation on disposals 

Carrying amount at 31 December 2013

Cost or valuation at 31 December 2013

Accumulated depreciation/amortisation 
including accumulated impairment loss

Carrying amount at 31 December 2013

Additions

Transfers

Transfers from (to) Investment Property, net

15

Disposals

Impairment charge to profit and loss

Depreciation/amortisation charge

Elimination of accumulated depreciation/

amortisation on disposals 

Carrying amount at 31 December 2014

Cost or valuation at 31 December 2014

Accumulated depreciation/amortisation 
including accumulated impairment loss

Carrying amount at 31 December 2014

Premises and 
leasehold 
improvements

Office and 
computer 
equipment

Note

Construction in 
progress

Total premises 
and equipment

Computer 
software 
licences

Total

124,851

86,677

19,782

231,310

16,272

247,582

(18,302)

(49,129)

–

(67,431)

(6,208)

(73,639)

106,549

1,892

15,751

(2,418)

(2,149)

–

1,585

(768)

(4,275)

1,853

118,020

138,744

37,548

16,533

309

–

(5,478)

(309)

–

(1)

(15,360)

5,284

38,526

97,732

19,782

23,969

(16,060)

–

(609)

–

8,928

–

–

–

36,010

36,010

163,879

42,394

10,064

10,750

173,943

53,144

–

(2,418)

(8,236)

(309)

10,513

(769)

–

–

(16)

–

–

(1)

–

(2,418)

(8,252)

(309)

10,513

(770)

(19,635)

(2,015)

(21,650)

7,137

192,556

272,486

35

18,817

27,003

7,172

211,373

299,489

(20,724)

(59,206)

–

(79,930)

(8,186)

(88,116)

118,020

3,458

1,383

244

(1,146)

–

38,526

18,136

201

–

(2,577)

(219)

(3,607)

(11,390)

653

119,005

142,683

2,367

45,044

113,273

36,010

192,556

18,817

211,373

3,199

(1,584)

(345)

(1,665)

4

–

–

35,619

35,619

24,793

8,729

33,522

–

(101)

(5,388)

(215)

–

–

(51)

–

–

(101)

(5,439)

(215)

(14,997)

(4,038)

(19,035)

3,020

199,668

291,575

34

23,491

35,681

3,054

223,159

327,256

(23,678)

(68,229)

–

(91,907)

(12,190)

(104,097)

119,005

800

1,396

(646)

(1,509)

–

45,044

26,684

161

–

(9,355)

(220)

(3,214)

(14,267)

270

116,102

142,724

9,276

57,323

130,543

35,619

199,668

1,383

(1,557)

–

28,867

–

(646)

23,491

19,884

223,159

48,751

–

–

–

(646)

(178)

(11,042)

(334)

(11,376)

–

–

–

35,267

35,267

(220)

(17,481)

–

(220)

(5,493)

(22,974)

9,546

208,692

308,534

208

37,756

55,231

9,754

246,448

363,765

(26,622)

(73,220)

–

(99,842)

(17,475)

(117,317)

116,102

57,323

35,267

208,692

37,756

246,448

145  

 Strategic Report  Governance  Financial Statements  Business Review 14  Premises, Equipment and Intangible Assets Continued
Depreciation and amortisation charge presented on the face of the statement of profit or loss and other comprehensive income include 
depreciation and amortisation charge of premises and equipment, investment properties and intangible assets. 

Construction in progress consists of construction and refurbishment of branch premises and a new headquarter of the Bank. Upon 
completion, assets are transferred to premises. 

The Group revalues premises every three years, unless based on indicators in real estate market it becomes evident that the changes in fair 
values of premises might be significant, which would trigger more frequent revaluations. Premises were revalued to market value on 6 July 
2012. The valuation was carried out by an independent firm of valuers which holds a recognised and relevant professional qualification and 
who have recent experience in valuation of assets of similar location and category. 

The basis used for the appraisal was sales comparison method. As part of sales comparison method, at least three market comparatives 
were identified. As comparatives were somewhat different from the appraised properties, the quoted prices of the comparatives were 
further adjusted based on the differences in their location, condition, size, accessibility, age and expected discounts to be achieved through 
negotiations with the vendors. Comparative prices per square meter so determined were then multiplied by the area of the valued property 
to arrive at the appraised value of the premises. 

In thousands of GEL  

(except for range of inputs)

Fair value as 
of 6 July 2012 
(valuation date)

Carrying value 
at 31 December 
2013

Carrying value 
at 31 December 
2014

Office buildings

 54,757 

56,502

56,468

Branches and service centres

81,134 

82,437

75,878

Valuation 
technique

Other key 
information

Unobservable 
inputs

Range of unobservable inputs 
(weighted average)

Sales 
comparison 
approach

Sales 
comparison
 approach

Land

Buildings

Land

Buildings

Price per 
square 
metre

Price per 
square 
metre

 382 – 3,784 (577)

 244 – 2,926 (704)

 3 – 2,468 (345)

325 – 9,864 (2,292)

At 31 December 2014 the carrying amount of premises would have been GEL 86,039 thousand (2013: GEL 88,942 thousand; 2012: GEL 87,957 
thousand) had the assets been carried at cost less depreciation and impairment losses. At 31 December 2014 the carrying amount of 
construction in progress would have been GEL 20,000 thousand (2013: GEL 20,345 thousand; 2012: GEL 20,736 thousand) had the assets 
been carried at cost less impairment losses.

15  Investment Properties

In thousands of GEL

Gross book value at 1 January

Accumulated depreciation at 1 January

Carrying amount at 1 January

Transfer from property, plant and equipment

Transfer from inventories of repossessed collateral

Addition from foreclosure

Disposals at cost

Elimination of depreciation on disposal

Transfer to property, plant and equipment

Depreciation charge

Gross book value at 1 January

Accumulated depreciation at 1 January

Carrying amount at 31 December

Note

14

14

2014 

84,879

(1,496)

83,383

646

2,059

772

2013

34,973

(668)

34,305

 345 

 23,648

38,638

2012

27,621

(539)

27,082

2,418

19,230

–

(9,657)

 (12,481)

(14,296)

466

–

(1,453)

78,699

(2,483)

76,216

 130 

 (244)

 (958)

 84,879 
 (1,496)

83,383

324

–

(453)

34,973
(668)

34,305

At 31 December 2014, investment properties comprised of 9 lots (2013: 12 lots; 2012:10 lots) of land and 57 buildings (2013: 58 buildings; 
2012: 22 buildings) located in Tbilisi and other regions of Georgia with the fair value amounting to GEL 79,056 thousand (2013: GEL 86,480 
thousand; 2012: GEL 34,928 thousand). For details behind valuation refer to Note 3.

 146 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

15  Investment Properties Continued
Where the Group is the lessor, the future minimum lease payments receivable under non-cancellable operating leases, are as follows: 

In thousands of GEL

Not later than 1 year

Later than 1 year and not later than 5 years

Total operating lease payments receivable

16  Goodwill
Movements in goodwill arising on the acquisition of subsidiaries are:

In thousands of GEL

Carrying amount at 1 January

Addition from acquisition of subsidiary

Transfer on de-classification of non-current assets previously held for sale

2014

107

1,008

1,115

2014

2,726

–

–

2013

163 
 1,736 

 1,899 

2013

2,726

–
–

2012

68 
 1,657 

 1,725 

2012

2,726

–
–

Carrying amount at 31 December

2,726

2,726

2,726

Goodwill Impairment Test 
Goodwill is allocated to cash-generating units (CGUs, which represent the lowest level within the Group at which the goodwill is monitored 
by Management and which are not larger than a segment) as follows:

In thousands of GEL

LLC TBC Kredit

JSC Bank Constanta

JSC United Financial Corporation

Total carrying amount of goodwill

2014

1,262

769

695

2,726

2013

1,262

769
695

2,726

2012

1,262

769
695

2,726

The recoverable amount of each CGU was determined based on value-in-use calculations. These calculations use cash flow projections 
based on financial budgets approved by Management covering a five-year period. Cash flows beyond the five-year period are extrapolated 
using the estimated growth rates stated below.

Assumptions used for value-in-use calculations to which the recoverable amount is most sensitive were:

JSC Bank Constanta

Growth rate beyond five years of Free Cash Flow to equity

Pre-tax discount rate

JSC United Financial Corporation

Growth rate beyond five years of Free Cash Flow to equity

Pre-tax discount rate

LLC TBC Kredit

Growth rate beyond five years of Free Cash Flow to equity

Pre-tax discount rate

2014

2013

2012

6.00% p.a.

5.00% p.a.
5.00% p.a.
18.82% p.a. 24.85% p.a. 24.11% p.a.

6.00% p.a.

5.00% p.a.
5.00% p.a.
22.36% p.a. 22.08% p.a. 21.50% p.a.

4.00% p.a.

3.20% p.a.

5.00% p.a.

17.05% p.a. 23.00% p.a. 22.41% p.a.

Management determined budgeted gross margin based on past performance and its market expectations. The weighted average growth rates 
used are consistent with the forecasts included in industry reports. The discount rates reflect specific risks relating to the relevant CGUs.

If the revised estimated pre-tax discount rate applied to the discounted cash flows of JSC Bank Constanta had been 10 percentage points 
higher than Management’s estimates, the Group would not need to reduce the carrying value of either goodwill or carrying value of net 
assets of the CGU (2013: GEL 769 thousand and 16,402 thousand; 2012: GEL 769 thousand and 16,076 thousand). Recoverable amount of JSC 
Constanta Bank CGU exceeds its carrying amount by GEL 71,384 thousand (2013: GEL 20,467 thousand; 2012: GEL 13,370 thousand). The 
CGU’s carrying amount would equal its value in use at a discount rate of 29.36% p.a. (2013: 29.01% p.a.; 2012: 27.28% p.a.).

147  

 Strategic Report  Governance  Financial Statements  Business Review 16  Goodwill Continued
If the revised estimated pre-tax discount rate applied to the discounted cash flows of JSC United Financial Corporation had been 
10 percentage points higher than Management’s estimates, the Group would need to reduce the carrying value of goodwill by GEL 695 
thousand and carrying value of net assets of the CGU by GEL 2,915 thousand (2013: GEL 695 thousand and GEL 101 thousand; 2012: nil). 
Recoverable amount of JSC United Financial Corporation CGU exceeds its carrying amount by GEL 801 thousand (2013: GEL 982 thousand; 
2012: GEL 3,636 thousand). The CGUs’ carrying amount would equal its value in use at a discount rate of 22.45% p.a. (2013: 23.02% p.a.;  
2012: 40.01% p.a.)

If the revised estimated pre-tax discount rate applied to the discounted cash flows of LLC TBC Kredit had been 10 percentage points higher 
than Management’s estimates, the Group would not need to reduce the carrying value of goodwill (2013:nil; 2012: nil). Recoverable amount 
of LLC TBC Kredit CGU exceeds its carrying amount by GEL 57,348 thousand (2013: GEL 16,829 thousand; 2012: GEL 13,972 thousand). 
The CGUs’ carrying amount would equal its value in use at a discount rate 47.6% of p.a. (2013: 38.26% p.a; 2012: 37.86% p.a.).

17  Due to Credit Institutions

In thousands of GEL

Due to other banks

Correspondent accounts and overnight placements

Deposits from banks

Short-term loans from banks

Total due to other banks

Other borrowed funds

Borrowings from foreign banks and financial institutions

Borrowings from local banks and financial institutions

Borrowings from Ministry of Finance

Total other borrowed funds

Total amounts due to credit institutions

18  Customer Accounts

In thousands of GEL

State and public organisations

- Current/settlement accounts

- Term deposits

Other legal entities

- Current/settlement accounts

- Term deposits

Individuals

- Current/demand accounts

- Term deposits

Total customer accounts

State and public organisations include government owned profit orientated businesses. 

2014 

2013

2012

37,247

47,802

934

85,983

452,469

204,475

6,358

663,302

749,285

 4,894 

 42,358 

 – 

 47,252 

 417,504 

 92,987 

 8,063 
 518,554 

565,806

6,569

53,700

15,935

76,204

479,854

63,599

7,466
550,919

627,123

2014 

2013

2012

130,008

47,084

 134,518 

 72,463 

72,638

225,926

1,042,559

125,605

 935,083 

 134,143 

635,181

155,112

684,521

1,292,651

 621,211 
 989,465 

386,737
1,011,350

3,322,428

2,886,883

2,486,944

 148 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

18  Customer Accounts Continued
Economic sector concentrations within customer accounts are as follows:

In thousands of GEL

Individual

Trade and Service

Construction

Transportation

Consumer Goods and Automobile Trading

Oil and Gas

Real Estate

Food Industry

Communication

Energy

Manufacturing

Agriculture

Mining

Other

2014

2013

2012

Amount

1,977,172

435,414

136,429

101,939

86,729

75,562

72,843

62,149

57,677

48,094

18,869

17,755

7,541

224,255

%

Amount

60%  1,610,676 
13%
 344,803

4%

3%

3%

2%

2%

2%

2%

1%

1%

1%

0%

6%

 131,427 

129,096

 72,739 

 147,005 

 57,798 

 97,421 

 28,909 

 57,179 

 21,013 

 23,772 

 21,746 
 143,299 

%

56%

12%

5%

4%

2%

5%

2%

3%

1%

2%

1%

1%

1%
5%

Amount

1,398,087

%

56%

 211,729 

 116,392 

 197,115 

50,286 

142,173 

45,116 

53,745 

19,305 

 92,121 

15,507 

 14,198 

6,240 
124,930 

8%

5%

8%

2%

6%

2%

2%

1%

4%

1%

0%

0%
5%

Total customer accounts

3,322,428

100% 2,886,883

100% 2,486,944

100%

At 31 December 2014 the Group had 125 customers (2013: 97 customers; 2012: 78 customers) with balances above GEL 3,000 thousand. 
The aggregate balance of these customers was GEL 1,111,385 thousand (2013: GEL 915,407 thousand; 2012: GEL 758,428 thousand) or 33% 
of total customer accounts (2013: 32%; 2012: 30%). 

At 31 December 2014 included in customer accounts are deposits of GEL 636 thousand and GEL 71,902 thousand (2013: GEL 9,652 thousand 
and GEL 38,973 thousand; 2012: GEL 3,572 thousand and GEL 33,135 thousand) held as collateral for irrevocable commitments under letters 
of credit and guarantees issued, respectively. Refer to Note 36.

Refer to Note 40 for the disclosure of the fair value of each class of customer accounts. Interest rate analysis of customer accounts is 
disclosed in Note 34. Information on related party balances is disclosed in Note 42.

19  Debt Securities in Issue

In thousands of GEL

Bonds issued on Azerbaijani market

Bonds issued on Georgian market 

Bonds issued on Georgian market 

Total debt securities in issue

In thousands of GEL

Bonds issued on Azerbaijani market

Total debt securities in issue

Currency

AZN

USD
USD

Currency

AZN

Carrying 
amount in 
GEL as at 
31 December 
2014

7,236

9,469

3,718

20,423

Carrying 
amount in 
GEL as at 
31 December 
2014

Maturity 
Date

Coupon 
rate

Effective 
interest rate

16–Apr–16

21–Jul–16
3–Sep–17

9.0%

9.0%
8.4%

9.7%

9.7%
9.2%

Maturity 
Date

4,474

1–Jan–14

4,474

Coupon 
rate

7.0%

Effective 
interest rate

8.4%

The group did not have any debt securities in issue as at 31 December 2012.

Refer to Note 40 for the disclosure of the fair value of debt securities in issue. Interest rate analysis of debt securities in issue are disclosed 
in Note 34. 

149  

 Strategic Report  Governance  Financial Statements  Business Review 20  Provisions for Performance Guarantees, Credit Related Commitments and Liabilities and Charges 
Movements in provisions for performance guarantees, credit related commitment and liabilities and charges are as follows:

In thousands of GEL

Carrying amount at 1 January 2012

Additions less releases recorded in profit or loss 

Utilisation of provision

Carrying amount at 31 December 2012

Additions less releases recorded in profit or loss

Utilisation of provision

Carrying amount at 31 December 2013

Additions less releases recorded in profit or loss

Utilisation of provision

Carrying amount at 31 December 2014

Performance 
guarantees

Credit related 
commitments 

5,426

2,471
(5,565)

2,332

 2,374 
 (553)

 4,153 

759
–

4,912

1,708

(866)
–

842

 4,085 
 – 

 4,927 

(1,661)
–

3,266

Other

1,300

1,700
–

3,000

 1,315 
 (1,015)

 3,300 

5,500
(5,080)

3,720

Total

8,434

3,305
(5,565)

6,174

7,774
 (1,568)

 12,380 

4,598
(5,080)

11,898

Credit related commitments and performance guarantees: Provision was created against losses incurred on financial and performance 
guarantees and commitments to extend credit to borrowers whose financial conditions deteriorated.

Provisions for liabilities, charges, performance guarantees and credit related commitments are primarily expected to be utilised within 
twelve months after the year-end.

21  Other Financial Liabilities
Other financial liabilities comprise the following:

In thousands of GEL

Trade payables

Debit or credit card payables

Security deposits for finance lease

Derivative financial liabilities

Other accrued liabilities

Total other financial liabilities

Refer to Note 40 for disclosure of the fair value of other financial liabilities.

22  Other Liabilities
Other liabilities comprise the following:

In thousands of GEL

Accrued employee benefit costs

Taxes payable other than on income 

Advances received

Other

Total other liabilities

All of the above liabilities are expected to be settled within twelve months after the year-end.

Note

39

2014

9,835

8,710

6,915

5,639

10,247

41,346

2014

21,502

10,232

977

2,264

34,975

2013

 8,129 

 2,488 

 6,098 

 4,405 
 3,730 

2012

5,688

1,166

3,388

7,139
2,081

24,850

19,462

2013

17,740

9,705

1,297
2,563

2012

13,412

1,337

534
5,461

31,305

20,744

 150 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

23  Subordinated Debt 
At 31 December 2014, subordinated debt comprised: 

In thousands of GEL

Grant Date

Maturity Date

Currency

Outstanding 
amount in 
original 
currency 

Outstanding 
amount in GEL

Nederlandse Financierings-Maatschappij Voor Ontwikkelingslanden 

N.V. 

International Financial Corporation

European Bank for Reconstruction and Development

Nederlandse Financierings-Maatschappij Voor Ontwikkelingslanden 

N.V. 

Deutsche Investitions und Entwicklungsgesellschaft MBH 

Deutsche Investitions und Entwicklungsgesellschaft MBH 

Kreditanstalt für Wiederaufbau Bankengruppe

Total subordinated debt

19–Dec–13

15–Apr–23

23–Apr–09

12–Nov–18

23–Apr–09

12–Nov–18

23–Apr–09

12–Nov–18

19–Feb–08

15–Jul–18

26–Jun–13
10–Jun–14

15–Jun–20
8–May–21

USD

USD

USD

USD

USD

USD
GEL

 35,299 

 18,655 

 18,676 

 7,067 

 10,410 

 7,453 
 6,204 

 65,782 

 34,766 

 34,804 

 13,169 

 19,400 

 13,890 
 6,204 

188,015

At 31 December 2013, subordinated debt comprised: 

In thousands of GEL

Nederlandse Financierings-Maatschappij Voor Ontwikkelingslanden N.V. 

International Financial Corporation

European Bank for Reconstruction and Development

Deutsche Investitions und Entwicklungsgesellschaft MBH 

Deutsche Investitions und Entwicklungsgesellschaft MBH 

Nederlandse Financierings-Maatschappij Voor Ontwikkelingslanden N.V. 

Total subordinated debt

At 31 December 2012, subordinated debt comprised: 

In thousands of GEL

International Financial Corporation

European Bank for Reconstruction and Development

Nederlandse Financierings-Maatschappij Voor Ontwikkelingslanden N.V. 

Deutsche Investitions und Entwicklungsgesellschaft MBH 

Nederlandse Financierings-Maatschappij Voor Ontwikkelingslanden N.V. 

Total subordinated debt

The debt ranks after all other creditors in case of liquidation.

Grant Date

Maturity Date

19–Dec–13

15–Apr–23

23–Apr–09

12–Nov–18

23–Apr–09

12–Nov–18

19–Feb–08

15–Jul–18

26–Jun–13
23–Apr–09

15–Jun–20
12–Nov–18

Grant Date

Maturity Date

23–Apr–09

12–Nov–18

23–Apr–09

12–Nov–18

13–Dec–12

15–Apr–22

19–Feb–08
23–Apr–09

15–Jul–18
12–Nov–18

Outstanding 
amount in 
original 
currency USD 

Outstanding 
amount in GEL

 34,905 

 18,558 

 18,585 

 10,394 

 7,441 
 7,032 

 60,605 

 32,222 

 32,269 

 18,048

 12,920 
 12,210 

96,915

168,274

Outstanding 
amount in 
original 
currency USD 

Outstanding 
amount in GEL

18,481

18,413

15,210

10,353
7,007

30,617

30,505

25,198

17,152
11,608

69,464

115,080

Refer to Note 40 for the disclosure of the fair value of subordinated debt. Information on related party balances is disclosed in Note 42.

151  

 Strategic Report  Governance  Financial Statements  Business Review 24  Share Capital 

In thousands of GEL except for number of shares

At 1 January 2012

Shares issued

Increase in share capital arising from share based payment

At 31 December 2012

Shares issued

Increase in share capital arising from share based payment

At 31 December 2013

Share split

Shares issued

Transaction costs recognized directly in equity

At 31 December 2014

Number of 
vested shares

Share 
capital 

Share 
premium

Total

151,710

15,171

203,308

218,479

8,145 
1,564

815
157

23612
4,581

24,427
4,738

161,419

16,143

231,501

247,644

2,411 
1,157 

240
116

7,097
4,026

7,337 
4,142

164,987

16,499

242,624

259,123

41,081,763

7,692,308
–

–

3,077
–

–

172,493
(9,459)

–

175,570
(9,459)

48,939,058

19,576

405,658

425,234

On 4 March 2014, Shareholders of the Bank approved the spilt of the ordinary shares 250-for-1 and authorised for issue additional 
10,445,387 shares. Following this decision, the total authorised number of ordinary shares is 53,090,637 shares (31 December 2013: 170,581 
shares), with a nominal value of GEL 0.4 per share after the split (31 December 2013: GEL 100 per share). All issued ordinary shares are  
fully paid.

In accordance with Georgian legislation, the number of issued ordinary shares and relevant amounts of share capital and share premium 
differ from presentation above due to accounting for share based payment transactions described in note 25.

In thousands of GEL except for number of shares

At 1 January 2012

Shares issued

Increase in share capital arising from share based payment

At 31 December 2012

Shares issued

Increase in share capital arising from share based payment

At 31 December 2013

Registering shares in the name of employees under share based payment 

arrangement

Share split

Shares issued

Transaction costs recognized directly in equity

At 31 December 2014

Number of 
outstanding 
shares

Share 
capital 

Share 
premium

Total

151,710

15,171

203,308

218,479

8,145 
1,564

815
157

23612
4,581

24,427
4,738

161,419

16,143

231,501

247,644

2,411 
1,157 

240
116

7,097
4,026

7,337 
4,142

164,987

16,499

242,624

259,123

1,229

41,387,784

7,692,308
–

123

–

3,077
–

4,156

–

172,493
(9,459)

4,279

–

175,570
(9,459)

49,246,308

19,699

409,814

429,513

All ordinary shares rank equally except for 307,250 unvested shares that were registered in the name of the management under share based 
payment arrangement and which do not have voting rights before service conditions are met (see Note 25). These unvested shares are still 
included in number of outstanding shares per NBG accounting rules. All other shares carry one vote. 

In June 2014, 19,684,322 shares of the Bank were sold in the form of Global Depositary Receipts (“GDRs”) on London Stock Exchange  
(the “LSE”) pursuant to an initial public offering to institutional investors. 7,692,308 shares in the form of GDRs were sold by the Bank while 
the balance was sold by the selling shareholders. Bank of New York (“BNY”) acts as a depositary of these shares. Each GDR represents 
1 ordinary share of the Bank.

At the reporting date the Bank has 1,037,500 authorised shares reserved for issuance under share based payment arrangement (31 December 2013: 
1,037,500 shares). For description of share based payment scheme refer to Note 25. Per management’s estimate, the number of shares that the 
Bank will need to issue under the share based payment arrangement approximates 803,336 (31 December 2013: 699,250).

 152 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinued 
TBC Bank  Annual Report 2014

24  Share Capital Continued
Transaction costs, that is, incremental costs, are costs directly attributable to the equity transaction that otherwise would have been avoided 
had the equity instruments not been issued. Transaction costs of an equity transaction are accounted for as a deduction from equity, net of 
any related income tax benefit.

Included in transaction costs are fees paid to investment bankers, lawyers, underwriters and other professional advisers involved in the 
initial public offering. 

25  Share Based Payments
May 2011 arrangement:
In May 2011, the Supervisory Board of the Bank approved a senior management bonus scheme for the years 2010 – 2012 and granted 3,300 
new shares to the members of senior and middle management of the Group. According to the scheme, each year, subject to predefined 
performance conditions, certain number of the shares is awarded to the participants. The performance conditions are divided into (i) team 
goals and (ii) individual performance indicators. The total number of the shares to be awarded depends on meeting team goals and the book 
value per share according to the audited IFRS consolidated financial statements of the Group for the year preceding the date of the award. 
The team goals primarily relate to achieving growth, profitability and portfolio quality metrics set by the Supervisory Board as well as 
compliance with certain regulatory ratios and covenants set by the lending international financial institutions. Individual performance 
indicators are defined separately for each participant and are used to calculate the number of shares that should be awarded to them out of 
the total bonus pool. The awarded shares were subject to continuous employment condition until 1 January 2014 when full title on the 
awarded shares was transferred to the scheme participants. Before this date, the shares were eligible to dividends but did not have voting 
rights and could not be sold or transferred to third parties. The Group considers 3 May 2011 as the grant date. The fair value of the shares as 
at the grant date was estimated at GEL 2,837 per share. The valuation was carried out by an external valuator. All staff costs related to this 
Senior Management Bonus scheme have been recognised during the vesting period. The last outstanding shares out of the 3,300 share grant 
were issued in April 2013 and the share based payment reserve was debited by GEL 4,142 thousand.

June 2013 arrangement:
In June 2013, Supervisory Board of the Bank approved a new management compensation scheme for the years 2013 – 2015 and authorised 
4,150 new shares as a maximum estimated number of new shares to be issued in accordance with the scheme. Authorized numbers of new 
shares have increased to 1,037,500 new shares in order to reflect the share split 250-for-1 approved by the Shareholders on 4 March 2014. 
According to the scheme, each year, subject to predefined performance conditions, certain number of the shares will be awarded to the top 
management and some of the middle managers of the Group. The performance conditions are divided into (i) team goals and (ii) individual 
performance indicators. The total number of the shares to be awarded depends on meeting the team goals and the book value per share 
according to the audited IFRS consolidated financial statements of the Group for the year preceding the date of the award. The team goals 
primarily relate to achieving growth, profitability and portfolio quality metrics set by the Supervisory Board as well as compliance with 
certain regulatory requirements. The total number of shares in the bonus pool depends on achievement of team goals. Individual 
performance indicators are defined separately for each participant and are used to calculate the number of shares to be awarded to them 
out of the total bonus pool. After awards, these shares carry service conditions and before those conditions are met the shares are eligible to 
dividends but do not have voting rights and cannot be sold or transferred to third parties. Service conditions assume continuous employment 
until the gradual transfer of the full title to the scheme participants is complete. Shares of each of 2013, 2014 and 2015 tranche vest gradually 
on the second, third and fourth year following the performance appraisal. Eighty percent of the shares vest in the fourth year after the 
award. Under this compensation system the total vesting period extends to June 2019. 

The shareholders and Supervisory Board have granted put options on the shares to be awarded under the new management compensation 
scheme. In addition, the shareholders and the Supervisory Board have granted put options on all bonus shares awarded under the previous 
share based payment arrangements. All of the put options became null and void upon the listing of the Bank’s shares on LSE in June 2014.  
At no point of the operation of the share based payment scheme did the management expect the put options to be exercised. Consequently, the 
scheme was accounted for as equity-settled scheme and no obligation was recognised for the put options. The Group considers 20 June 2013  
as the grant date. Based on management’s estimate of expected achievement of performance and service conditions 732,000 shares have  
been granted that will be gradually awarded to the members of the scheme as described above. The fair value of the share at the grant date,  
as adjusted for the effect of 250-for-1 share split, is evaluated at GEL 13,93 per share and the valuation was carried out by an external valuator. 
The valuation was performed by applying the income and market approaches. The market approach involved estimating market capitalization 
to book value of equity multiple and deal price to book value of equity multiple for comparable banks. When selecting comparable banks, the 
appraiser chose banks that operated in the Black Sea region and Central and Eastern Europe and had similar portfolio mix and growth 
priorities as TBC Bank. Income approach involved discounting free cash flows to equity estimated over 10-year horizon. 

153  

 Strategic Report  Governance  Financial Statements  Business Review  
25  Share Based Payments Continued
When developing the projections, the following major assumptions were made:
•  Over 2013-2023 period, the compound annual growth rate was assumed at 15.2% for loans and at 15.1% for customer accounts.
•  The spread on the bank’s customer business was assumed to gradually decline from estimated 10.2% in 2013 till it would stabilize at 

5.8% in 2021.

•  Over 2013-2023 period, non-interest income was forecast to average 1.8% of customer volume (i.e. gross loans and deposits).
•  Year-on-year growth in various components of employee compensation was assumed at 37.6%-56.0% in 2014, 2.4%-9.8% in 2015 and was 
then assumed to gradually decline to 2.1%-3.6% in 2023. Year-on-year growth in administrative expenses was assumed at 38.3% in 2014, 
10.4% in 2015 and was then assumed to gradually decline to 3.3% in 2023.

•  The Bank’s terminal value was estimated using Gordon growth model, applying US long-term inflation forecast (2.1%) as the Bank’s 

terminal cash flows growth rate. 

•  Bank’s cost of equity was estimated at 15.10%. 

The final valuation was based on income approach, with market approach serving as a reasonableness check on the result obtained by the 
income approach. The value of Bank’s equity so calculated was then divided by the number of ordinary shares issued as of valuation date and 
further reduced with the discount for lack of control. 

The Bank also pays personal income tax on behalf of equity settled scheme beneficiaries which is accounted as cash settled part. Tabular 
information on both of the schemes is given below:

In GEL except for number of shares

Number of unvested shares at the beginning of the period

Number of shares granted

Increase in the number of unvested shares due to 250-for-1 split

Change in estimate of number of shares expected to vest based on performance conditions

Number of shares vested

Number of unvested shares at the end of the period

Value at grant date per share as adjusted for 250-for-1 split (GEL) / Value at grant date per 

share (GEL)

Expense on equity-settled part (GEL thousand)

Expense on cash-settled part (GEL thousand)

Expense recognised as staff cost during the period (GEL thousand)

31 December 
2013  
(not adjusted 
for the share 
split)

1,157

2,797

–

–

(1,157)

2,797

3,482

2,032
2,055

4,087

31 December 
2012  
(not adjusted 
for the share 
split) 

2,721

–

–

–

(1,564)

1,157

2,837

2,700
676

3,376

31 December 
2014

2,797

696,453

104,086

–

803,336

13.93

2,592

1,710

4,302

Liability in respect of the cash-settled part of the award amounted to GEL 1,710 thousand as of 31 December 2014 (2013: GEL 2,055 thousand; 
2012: GEL 432 thousand).Staff costs related to equity settled part of the share based payment schemes are recognised in the income 
statement on a straight line basis over the vesting period of each relevant tranche and corresponding entry is credited to share based 
payment reserve in equity.

26  Earnings per Share
Basic earnings per share are calculated by dividing the profit or loss attributable to owners of the Bank by the weighted average number of 
ordinary shares in issue during the year. 

In thousands of GEL except for number of shares

2014

2013

2012

Profit for the period attributable to the owners of the Bank (excluding the profit attributable to the 

shares encumbered under the share based payment scheme – refer to Note 25)

Weighted average number of ordinary shares in issue 

Basic earnings per ordinary share attributable to the owners of the Bank (expressed in GEL 

per share)

156,469

121,616

96,519

45,524,938

40,978,000

38,292,250

3.4

3.0

2.5

 154 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinued 
 
TBC Bank  Annual Report 2014

26  Earnings per Share Continued
Diluted earnings per share are calculated by dividing the profit or loss attributable to owners of the Bank by the weighted average number of 
ordinary shares adjusted for the effects of all dilutive potential ordinary shares during the year: 

In thousands of GEL except for number of shares

2014

2013

2012

Profit for the period attributable to the owners of the Bank (excluding the profit attributable to the 

shares encumbered under the share based payment scheme – refer to Note 25)

157,071

121,616

96,519

Weighted average number of ordinary shares in issue adjusted for the effects of all dilutive 

potential ordinary shares during the period 

45,968,817

41,055,500

38,292,250

Diluted earnings per ordinary share attributable to the owners of the Bank (expressed in GEL 

per share)

3.4

3.0

2.5

Weighted average number of ordinary shares in issue as at 31 December 2013 and 2012 has been adjusted for the 250-for-1 share split that 
took place in March 2014.

27  Segment Analysis
The chief operating decision maker which is the Board of Directors reviews the Group’s internal reporting in order to assess performance 
and allocate resources. In 2014, the Board has changed the way it analyses certain information in order to enhance the control and 
monitoring of the Group’s performance. This has resulted in the creation of a new segment ‘Corporate Center and Other Operations’ and a 
change in the presentation of segment information. The operating segments are now determined as follows:
•  Retail – all individual customers of the Group as well as customers that have been granted gold-pawn loans.
•  Corporate – business customers which have annual revenue of GEL 8.0 million or more or have been granted a loan in an amount 

equivalent to USD 1.5 million or more. Some other significant legal entity customers may also be assigned the status of being a corporate 
customer, on a discretionary basis; for example, if they are regarded by the Group as having strong growth potential.

•  SME – business customers that are not included either in the corporate or micro segments.
•  Micro – all business customers of Bank Constanta, that have been granted loans by and/or have deposits with Bank Constanta, the 

amount of which in neither case exceeds USD 150 thousand.

•  Corporate Center and Other Operations – comprise the Treasury, other support and back office functions, and non-banking subsidiaries 

of the Group.

The Board of Directors assesses the performance of the operating segments based on a measure of adjusted profit before income tax. 

The reportable segments are the same as the operating segments.

The vast majority of the entity’s revenues are attributable to Georgia. A geographic analysis of origination of the Group’s assets and liabilities 
is given in note 34.

Segment information for the reportable segments of the Group for the years ended 31 December 2014, 2013 and 2012 is set out below: 

155  

 Strategic Report  Governance  Financial Statements  Business Review  
27  Segment Analysis Continued

In thousands of GEL

31 December 2014

- Interest income

- interest expense

- Inter-segment interest income/(expense)

- Net interest income

- Fee and commission income

- Fee and commission expense

- Net Fee and commission income

- Gains less losses from trading in foreign currencies

- Foreign exchange translation losses less gains

- Net gain from derivative financial instruments

- Other operating income

- Other operating non-interest income

- Provision for loan impairment

- Provision for performance guarantees and credit related 

commitments

- Provision for impairment of investments in finance lease

- Provision for impairment of other financial assets

- Impairment of investment securities available for sale

- Profit before administrative and other expenses and 

income taxes

- Staff costs

- Depreciation and amortisation

- Provision for liabilities and charges

- Administrative and other operating expenses

- Operating expenses

- Profit before tax

- Income tax expense

- Profit for the year

Retail

Corporate

SME

Micro

237,804

116,404

(80,808)
7,499

164,495

46,368
(26,230)

20,138

9,932

–

–
–

(21,845)
(42,246)

52,313

18,093
(1,312)

16,781

12,456

–

–
–

53,739

(7,196)
(3,640)

42,903

9,268
(906)

8,362

13,286

–

–
–

57,573

(192)
(18,468)

38,913

3,498
(911)

2,587

1,820

–

–
–

9,932

12,456

(22,046)

(18,995)

13,286

(1,625)

1,820

(6,006)

–

–

–
–

885

–

–
–

17

–

–
–

–

–

–
–

Corporate 
centre 
and other 
operations

46,837

(63,668)
56,855

40,024

10,976
(164)

10,812

2,236

2,359

(683)
19,600

23,512

–

–

(77)

(1,236)
(22)

Total 

512,357

(173,709)
–

338,648

88,203
(29,523)

58,680

39,730

2,359

(683)
19,600

61,006

(48,672)

902

(77)

(1,236)
(22)

172,519

63,440

62,943

37,314

73,013

409,229

(55,427)

(13,132)

–
(36,026)

(11,826)

(10,755)

(15,808)

(29,019)

(122,835)

(780)

–
(4,432)

(1,915)

–
(4,981)

(3,579)

–
(9,600)

(5,021)

(5,500)
(18,509)

(24,427)

(5,500)
(73,548)

(104,585)

(17,038)

(17,651)

(28,987)

(58,049)

(226,310)

67,934

(9,087)
58,847

46,402

(6,207)
40,195

45,292

(6,059)
39,233

533,919

507,816

8,327

(1,114)
7,213

273,699

4,885

14,964

(2,001)
12,963

–

–

–

182,919

(24,468)
158,451

3,706,260

3,322,428

421,168

Total gross loans and advances to customers reported

1,666,913

1,231,729

Total customer accounts reported

1,977,172

832,555

Total credit related commitments and performance 

guarantees

94

390,763

30,292

19

 156 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

27  Segment Analysis Continued

In thousands of GEL

31 December 2013

- Interest income

- interest expense

- Inter-segment interest income/(expense)

- Net interest income

- Fee and commission income

- Fee and commission expense

- Net Fee and commission income

- Gains less losses from trading in foreign currencies

- Foreign exchange translation losses less gains

- Net gain from derivative financial instruments

- Other operating income

- Other operating non-interest income

- Provision for loan impairment

- Provision for performance guarantees and credit related 

commitments

- Provision for impairment of investments in finance lease

- Provision for impairment of other financial assets

- Impairment of investment securities available for sale

- Profit before administrative and other expenses and 

income taxes

- Staff costs

- Depreciation and amortisation

- Provision for liabilities and charges

- Administrative and other operating expenses

- Operating expenses

- Profit before tax

- Income tax expense

- Profit for the year

Retail

Corporate

SME

Micro

207,028

131,385

(96,144)
24,157

135,041

40,823
(17,627)

23,196

8,614

–

–
–

(35,721)
(50,675)

44,989

15,881
(4,688)

11,193

12,522

–

–
–

44,370

(7,622)
(3,679)

33,069

7,349
(1,089)

6,260

9,244

–

–
–

51,185

(426)
(15,045)

35,714

2,444
(620)

1,824

1,513

–

–
–

8,614

12,522

(13,377)

(17,035)

9,244

(88)

1,513

(2,471)

–

–

–
–

(6,124)

(335)

–

–
–

–

–
–

–

–

–
–

Corporate 
centre 
and other 
operations

40,828

(52,233)
45,242

33,837

7,864
(277)

7,587

6,001

(5,901)

613
16,136

16,849

–

–

(98)

(2,236)
(1,142)

Total 

474,796

(192,146)
–

282,650

74,361
(24,301)

50,060

37,894

(5,901)

613
16,136

48,742

(32,971)

(6,459)

(98)

(2,236)
(1,142)

153,474

45,545

48,150

(49,949)

(11,862)

–
(32,693)

(8,329)

(753)

–
(3,175)

(9,909)

(1,904)

–
(4,135)

36,580

(14,138)

(2,061)

–
(10,130)

54,797

338,546

(26,288)

(108,613)

(3,413)

(1,315)
(18,559)

(19,993)

(1,315)
(68,692)

(94,504)

(12,257)

(15,948)

(26,329)

(49,575)

(198,613)

Total gross loans and advances to customers reported

1,207,514

1,157,334

Total customer accounts reported

1,610,676

819,779

Total credit related commitments and performance 

guarantees

256

346,587

43,099

127

58,970

(6,602)
52,368

33,288

(3,726)
29,562

32,202

(3,604)
28,598

392,446

451,985

10,251

(1,147)
9,104

201,287

4,443

5,222

(584)
4,638

–

–

–

139,933

(15,663)
124,270

2,958,581

2,886,883

390,069

Starting from 2014, the chief operating decision maker is reviewing the more detailed segmental analysis in order to assess performance 
and allocate resources. Before that segment information was presented only for certain items of the profit and loss statements. 

157  

 Strategic Report  Governance  Financial Statements  Business Review 27  Segment Analysis Continued
Segment information for the reportable segments as it was presented before 2014, is set out below for the year ended 31 December 2012:

In thousands of GEL

31 December 2012

External revenues:

- Interest income on loans and advances to customers

- Fee and commission income

- Gains less losses from trading in foreign currencies

Revenue from external customers

External Expenses:

- Interest expense on customer accounts 

- Fee and commission expense

- Provision for loan impairment

- Provision for liabilities and charges 

Expenses from external customers

Adjusted profit before non-segmental income, administrative and 

other expense and income tax

31 December 2012

Retail

Corporate

SME

Micro

Total 

189,942

148,720

33,860
6,858

15,333
15,580

230,660

179,633

93,854

13,459

16,298
(1)

55,560

438

1,190
2,045

123,610

59,233

38,486

7,442
8,242

54,170

7,026

713

1,198
(438)

8,499

37,101

414,249

1,505
875

58,140
31,555

39,481

503,944

194

427

4,468
–

5,089

156,634

15,037

23,154
1,606

196,431

107,050

120,400

45,671

34,392

307,513

Total gross loans and advances to customers reported

Total customer accounts reported

Total credit related commitments and performance guarantees

954,463

1,142,087

1,398,087

253

800,346

336,765

294,217

285,219

24,804

145,931

2,536,698

3,292

2,486,944

–

361,822

A reconciliation of adjusted profit before non-segmental income, administrative and other expenses and income tax is provided as follows:

In thousands of GEL

Adjusted profit before non-segmental income, administrative and other expense and income tax

Non-segmental interest income

Non-segmental interest expense

Non-segmental fee and commission income

Non-segmental fee and commission expense

Non-segmental losses less gains from trading in foreign currency 

Non-segmental provision for liabilities and charges 

Net losses from derivative financial instruments

Foreign exchange translation gains less losses

Impairment of impairment for investment securities available for sale

Provision for impairment of investments in finance lease

Provision for impairment of other financial assets

Other operating income

Staff costs

Depreciation and amortisation

Administrative and other operating expenses

Profit before tax 

31 December 
2012

307,513

42,296

(61,261)

6,092

(3,793)

(6,315)

(1,700)

(3,804)

7,617

(10)

(42)

(4,132)

13,680

(92,289)

(22,103)
(69,440)

112,309

 158 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

27  Segment Analysis Continued
Reportable segments’ assets are reconciled to total assets as follows:

In thousands of GEL 

Total segment assets (gross loans and advances to customers)

Provision for loan impairment

Cash and cash equivalents

Mandatory cash balances with National Bank of Georgia

Due from other banks

Investment securities available for sale

Current income tax prepayment

Deferred income tax asset

Other financial assets

Investments in finance leases

Other assets

Premises and equipment

Intangible assets

Investment properties

Goodwill 

Total assets per statement of financial position

Reportable segments’ liabilities are reconciled to total liabilities as follows:

In thousands of GEL 

Total segment liabilities (customer accounts)

Due to Credit institutions

Debt securities in issue

Current income tax liability

Deferred income tax liability

Provisions for liabilities and charges

Other financial liabilities

Other liabilities

Subordinated debt

Total liabilities per statement of financial position

Reportable segments’ interest income is reconciled to total interest income as follows:

In thousands of GEL 

Segments’ interest income

Investment securities available for sale (Note 10)

Due from other banks

Investment securities held to maturity 

Investments in leases

Other 

Total interest income

31 December 
2014

31 December 
2013

31 December 
2012

3,706,260

2,958,581

2,536,698

(149,764)

(156,869)

(166,498)

532,118

336,075

33,704

466,510

251

383

43,857

50,907

77,775

390,465

295,332

1,708

500,651

6,202

–

45,049

35,613

65,075

398,587

316,061

29,542

407,733

10,135

–

25,301

26,377

67,354

208,692

199,668

192,556

37,756

76,216

2,726

23,491

83,383
2,726

18,817

34,305
2,726

5,423,466

4,451,075

3,899,694

31 December 
2014

31 December 
2013 

31 December 
2012

3,322,428

2,886,883

2,486,944

749,285

565,806

627,123

20,423

12,433

23,187

11,898

41,346

34,975

188,015

4,474

– 

27,814

12,380

24,850

31,305
168,274

–

–

20,143

6,174

19,462

20,744
115,080

4,403,990

3,721,786

3,295,670

31 December 
2014 

31 December 
2013

31 December 
2012

465,520

30,361

6,211

–

10,265

–

433,968

414,249

30,442

3,030

–

7,356
–

27,211

6,960

2,373

5,734
18

512,357

474,796

456,545

159  

 Strategic Report  Governance  Financial Statements  Business Review In thousands of GEL 

Segments’ interest expense

Due to credit institutions

Subordinated debt

Other

Total interest expense

28  Other Reserves 

In thousands of GEL

At 1 January 2012

27  Segment Analysis Continued
Reportable segments’ interest expense is reconciled to total interest expense as follows:

31 December 
2014 

31 December 
2013

31 December 
2012

110,041

139,913

156,634

43,384

19,069

1,215

38,645

13,182
406

47,946 

13,226
89

173,709

192,146

217,895

Revaluation of investments available for sale

Revaluation of premises

Transfer of revaluation surplus on premises to retained earnings

Currency translation

Income tax effects

At 31 December 2012

Revaluation of investments available for sale

Currency translation

Income tax effects

At 31 December 2013

Revaluation of investments available for sale

Currency translation

Income tax effects

Increase arising on revaluation of properties as a result of acquisition of 

non-controlling interest

Transfer of revaluation surplus to retained earnings due to sale

At 31 December 2014

10

14

10

10

Revaluation reserve for

Note

Premises 

Available for 
sale securities

Cumulative 
currency 
translation 
reserve

2,373

–

–

–

(217)
–

Total other 
reserves

33,162

682

10,513

(527)

(217)
(1,674)

2,156

41,939

 – 

1,233
 – 

 3,389 

–

2,095

–

–
–

 7,923 

1,233
(255)

 50,840 

(1,849)

2,095

113

89
(2,033)

28,269

–

10,513

(527)

–
(1,520)

36,735

–

–
–

2,520

682

–

–

–
(154)

3,048

 7,923 

– 
(255)

 36,735 

 10,716 

–

–

305

89
(2,033)

35,096

(1,849)

–

(192)

–
–

8,675

5,484

49,255

Revaluation reserve for available for sale securities is transferred to profit or loss when realised through sale or impairment. Revaluation 
reserve for premises is transferred to retained earnings when realised through sale or other disposal. 

 160 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

29  Interest Income and Expense

In thousands of GEL

Interest income

Loans and advances to customers

Investment securities available for sale (Note 10)

Investments in leases

Due from other banks

Investment securities held to maturity 

Other 

Total interest income

Interest expense

Customer accounts

Due to credit institutions

Subordinated debt

Other

Total interest expense

Net interest income

30  Fee and Commission Income and Expense

In thousands of GEL

Fee and commission income

Fee and commission income in respect of financial instruments not at fair value through profit or 

loss:

- Card operations

- Settlement transactions

- Guarantees issued

- Issuance of letters of credit

- Cash transactions

- Foreign exchange operations

- Other

Total fee and commission income

Fee and commission expense

Fee and commission expense in respect of financial instruments not at fair value through profit or 

loss:

- Card operations

- Guarantees received

- Settlement transactions

- Cash transactions

- Foreign exchange operations

- Other

Total fee and commission expense

Net fee and commission income

2014

2013

2012

465,520

30,361

10,265

6,211

–

–

433,968

30,442

7,356

3,030

–
–

414,249

27,211

5,734

6,960

2,373
18

512,357

474,796

456,545

110,041

139,913

156,634

43,384

19,069

1,215

38,645

13,182
406

47,946 

13,226
89

173,709

192,146

217,895

338,648

282,650

238,650

2014

2013

2012

35,247

23,892

9,140

6,889

6,507

1,169

5,359

33,012

18,543 

 6,271

 6,769

 5,040

 1,550
 3,176 

27,782

15,160

9,530

2,762

4,092

1,632
3,274

88,203

74,361

64,232

16,053

 13,143 

4,161

2,594

2,592

62

4,061

29,523

58,680

 4,048 

 2,157 

 1,544 

 70 
 3,339 

24,301

50,060

9,657

3,625

1,501

1,084

62
2,901

18,830

45,402

161  

 Strategic Report  Governance  Financial Statements  Business Review 31  Other Operating Income 

In thousands of GEL

Revenues from operational leasing

Gain from sale of investment properties

Gain from sale of inventories of repossessed collateral

Administrative fee income from international financial institutions

Revenues from sale of cash-in terminals

Revenues from non-credit related fines

Gain on disposal of premises and equipment

Net gain on terminated finance lease contracts

Other 

Total other operating income

2014

6,997

5,795

1,644

982

852

236

126

–

2,968

19,600

2013

2,980

5,835

1,519

1,268

760

339

37

– 
3,398

2012

3,292

2,734

4,102

1,163

–

434

–

108
1,847

16,136

13,680

Carrying value of inventories of repossessed collateral disposed of during year ended 31 December 2014 was GEL 13,721 thousand  
(2013: GEL 19,558 thousand; 2012: GEL 7,212 thousand).

32  Administrative and Other Operating Expenses

In thousands of GEL

Advertising and marketing services

Professional services

Rent

Intangible asset enhancement

Taxes other than on income

Utility services

Communications and supply

Stationery and other office expenses

Insurance 

Premises and equipment maintenance

Business trip expenses

Security services

Transportation and vehicle maintenance

Personnel training and recruitment

Charity 

Loss on disposal of inventories

Write-down of current assets to fair value less costs to sell

Loss on disposal of premises and equipment

Loss on disposal of investment properties

Other

Total administrative and other operating expenses 

33  Income Taxes
Income tax expense comprises the following: 

In thousands of GEL

Current tax charge

Deferred tax (credit)/charge 

Income tax expense for the year

 162 

2014

14,121

11,969

11,943

4,371

3,900

3,681

3,455

2,632

1,899

1,893

1,610

1,578

1,216

919

898

208

190

18

–

7,047

73,548

2013

 13,211 

 6,247 

 10,809 

 3,767 

 3,043 

 3,369 

 3,103 

 2,360 

 1,496 

 2,484 

 1,230 

 1,597 

 1,215 

 902 

 905 

221

 6,178 

 54 

76
 6,425 

2012

15,183

10,054

10,295

2,605

3,363

3,036

3,199

2,958

1,440

1,904

1,104

1,522

1,687

574

911

–

1,317

1,658

–
6,630

68,692

69,440

2014

29,365

(4,897)

24,468

2013

8,247
7,416

15,663

2012

4,077
10,421

14,498

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

33  Income Taxes Continued
The income tax rate applicable to the majority of the Group’s income is 15% (2013: 15%; 2012: 15%). The income tax rate applicable to the 
majority of subsidiaries income ranges from 15% to 20% (2013: 15% – 20%; 2012: 15% – 20%). 

Reconciliation between the expected and the actual taxation charge is provided below.

In thousands of GEL

Profit before tax

Theoretical tax charge at statutory rate (2014: 15%; 2013: 15%; 2012: 15%)

Tax effect of items which are not deductible or assessable for taxation purposes:

- Income which is exempt from taxation 

- Non-deductible expenses and other differences

- Recognition of previously unrecognized deferred tax assets

Income tax expense for the year

2014

2013

2012

182,919

27,438

139,933

112,309

20,990

16,846

(4,678)

1,708

–

(4,865)

1,758
(2,220)

(4,756)

2,408
–

24,468

15,663

14,498

The Group has not recorded a deferred tax liability in respect of temporary differences of GEL 6,141 thousand (2013: GEL 3,653 thousand; 
2012: GEL 1,524 thousand) associated with investments in subsidiaries as the Group is able to control the timing of the reversal of those 
temporary differences, and does not intend to reverse them in the foreseeable future.

Differences between IFRS and statutory taxation regulations in Georgia and Azerbaijan give rise to temporary differences between the 
carrying amount of assets and liabilities for financial reporting purposes and their tax bases. The tax effect of the movements in these 
temporary differences is detailed below and is recorded at the rate of 15% (2013: 15%; 2012: 15%) for Georgia and 20% for Azerbaijan  
(2013: 20%; 2012: 20%).

In thousands of GEL

Tax effect of deductible/(taxable) temporary differences and tax loss carry 

forwards

Premises and equipment

Loan impairment provision

Fair valuation of investment securities available for sale

Other financial assets

Other assets

Investment in leases

Investment property

Due to credit institutions

Subordinated debt

Other financial liabilities

Other liabilities

Share based payment

Net deferred tax asset/(liability)

Recognised deferred tax asset

Recognised deferred tax liability

Net deferred tax asset/(liability)

31 December 
2013

(Charged)/ 
credited to 
profit or loss 

(Charged)/
credited 
directly 
to other 
comprehensive 
income 

31 December 
2014

(18,306)

(5,666)

(557)

191

1,741

(13)

(7,012)

464

(289)

1,027

301
305

(27,814)

–
(27,814)

(27,814)

(2,039)

948

(475)

4,292

2,423

42

576

(756)

30

790

(681)
(253)

4,897

383
4,514

4,897

305

–

(192)

–

–

–

–

–

–

–

–
–

113

–
113

113

(20,040)

(4,718)

(1,224)

4,483

4,164

29

(6,436)

(292)

(259)

1,817

(380)

52

(22,804)

383

(23,187)

(22,804)

163  

 Strategic Report  Governance  Financial Statements  Business Review 33  Income Taxes Continued

In thousands of GEL

Tax effect of deductible/(taxable) temporary differences and tax loss carry 

forwards

Premises and equipment

Loan impairment provision

Fair valuation of investment securities available for sale

Tax loss carry forwards

Other financial assets

Other assets

Investment in leases

Investment property

Due to credit institutions

Subordinated debt

Other Financial liabilities

Other Liabilities

Share based payment

31 December 
2012

(Charged)/ 
credited to 
profit or loss

Charged 
directly 
to other 
comprehensive 
income

31 December 
2013

(16,961)

(834)

(473)

678

1,320

865

(197)

(2,576)

(433)

(219)

–

(1,313)
–

(1,345)

(4,832)

171

(678)

(1,129)

876

184

(4,436)

897

(70)

1,027

1,614
305

–

–

(255)

–

–

–

–

–

–

–

–

–
–

(18,306)

(5,666)

(557)

–

191

1,741

(13)

(7,012)

464

(289)

1,027

301
305

Net deferred tax asset/(liability)

(20,143)

(7,416)

(255)

(27,814)

In thousands of GEL

1 January 2012

Tax effect of deductible/(taxable) temporary differences and tax loss carry 

Charged 
directly 
to other 
comprehensive 
income

(Charged)/ 
credited to 
profit or loss

31 December 
2012

forwards

Premises and equipment

Loan impairment provision

Fair valuation of investment securities available for sale

Tax loss carry forwards

Other financial assets

Other assets

Investment in leases

Investment property

Due to credit institutions

Subordinated debt

Other liabilities

(13,790)

9,752

(1,651)

(10,586)

(407)

198

–

(276)

3

(2,382)

(521)

(167)
(458)

88

480

1,320

1,141

(200)

(194)

88

(52)
(855)

(1,520)

(16,961)

–

(154)

–

–

–

–

–

–

–
–

(834)

(473)

678

1,320

865

(197)

(2,576)

(433)

(219)
(1,313)

Net deferred tax asset/(liability)

(8,048)

(10,421)

(1,674)

(20,143)

In the context of the Group’s current structure and Georgian tax legislation, tax losses and current tax assets of different group companies 
may not be offset against current tax liabilities and taxable profits of other group companies and, accordingly, taxes may accrue even where 
there is a consolidated tax loss. Therefore, deferred tax assets and liabilities are offset only when they relate to the same taxable entity and 
the same taxation authority.

34  Financial and Other Risk Management
The risk management function within the Group is carried out in respect of the following risks: credit, geographical, market which includes 
principally currency and interest rate risks, liquidity, operational strategic and reputational risks. The primary objectives of the risk management 
function are to (i) contribute to the development of the Group’s business strategy by ensuring risk adjusted profitability and (ii) guarantee the 
Group’s sustainable development through the implementation of efficient risk management systems. 

 164 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

34  Financial and Other Risk Management Continued
Group’s risk management process encompasses all the activities that affect its risk profile and consists of the following core elements:  
(i) active board and senior management oversight; (ii) adequate policies and procedures aimed at effectively controlling risk exposures;  
(iii) adequate risk identification, measurement and management systems; and (iv) comprehensive internal controls.
The monitoring and implementation of TBC Bank’s risk management function is split among eight principal risk management bodies:  
the Supervisory Board, the Risk, Ethics and Compliance Committee, the Audit Committee, the Management Board, the Credit Committee, 
the Operational Risks Committee, the Assets and Liabilities Management Committee and the Problem Loans Committee. 

TBC Bank’s risk management policies are implemented through a number of its departments, including the Internal Audit, Financial Risk 
Management, Treasury, Credit Risk Management, Corporate, SME and Retail Credit Risk Management, Operational Risk Management,  
Legal and Compliance Departments, each of which reports to one of the principal risk management bodies referred to above.

TBC Bank also employs a Chief Risk Officer, who reports to the Management Board and who is responsible for supervising all risk 
management activities across TBC Bank’s business except for financial risk management, which is supervised by the Chief Financial Officer. 
The Chief Risk Officer is also required to ensure that TBC Bank’s risk exposure level is in accordance with the defined limits set forth in TBC 
Bank’s Risk Appetite Statement and that its operations are adequate in light of TBC Bank’s risk profile. The Chief Risk Officer and Chief 
Financial Officer have independent access to the Chairman of the Risk, Ethics, and Compliance Committee.

Credit risk. The Group is exposed to credit risk, which is the risk that a counterparty will be unable to pay amounts in full when due.  
The Group’s exposure to credit risk arises as a result of its lending operations and other transactions with counterparties giving rise  
to financial assets. 

The Group’s maximum exposure to credit risk is reflected in the carrying amounts of financial assets on the consolidated statement of 
financial position as well as for financial and performance guarantees and commitments to extend credit, the maximum exposure to credit 
risk is the amount of the commitment. Refer to Note 36. The subcategories of credit risk are: counterparty credit risk (the risk default or 
non-fulfilment of contracts due to a deterioration in the counterparty’s credit quality); concentration risk (the risk of portfolio quality 
deterioration due to large exposures to small number of borrowers or individual industries); currency-induced credit risks (risks arising 
from foreign currency-denominated loans in the portfolio); and residual risks (resulting from the use of credit risk-mitigation techniques). 

For efficient management of credit risk the adequate policies, and procedures are in place. The credit policies establish framework for 
lending decisions reflecting the Bank’s tolerance for credit risk.

The credit risks are managed at the transaction and portfolio level. At the transaction level credit risk management includes: credit applications 
review, credit application rating review, approval of credits and monitoring of individual borrowers’ financial standing. As for the portfolio level 
– credit risk management includes: definition of the risk appetite, credit portfolio analysis, industry analysis, concentrations management,  
rating models development, expected losses estimation, undertaking stress tests for unexpected losses estimation and development of credit 
policies and instructions. Loan Approval Committees are responsible to review credit applications and approve credit products. Different Loan 
Approval Committees are in place for the approval of credit exposures to retail, corporate, SME and micro customers. The composition of a Loan 
Approval Committee depends on aggregated liabilities of the borrower and the borrower’s risk profile. Credit risk managers (as members of 
corresponding Loan Approval Committees) ensure that the borrower and proposed credit exposure risks are thoroughly analysed. A loan to a 
“large borrower” (a borrower with exposure to more than 5% of TBC Bank’s Basel capital) requires the review and approval of the Risk, Ethics 
and Compliance Committee. 

The Group has established portfolio monitoring systems in order to manage its credit exposure effectively. Reports are generated on a daily, 
weekly, monthly and quarterly basis in order to monitor the dynamics of loan portfolio of the Bank’s various business segments and ensure 
compliance with predefined risk appetite limits. 

The Credit Risk Management Department analyses trends of the portfolio on a monthly basis, including total credit portfolio exposure, 
concentrations, maturities, volumes and performance of non-performing loans, write-offs and recoveries, and presents its findings to  
the Management Board. Furthermore, reports relating to the credit quality of the credit portfolio, compliance with risk appetite limits,  
TBC Bank’s related and connected party exposures, results of stress tests are presented to the Supervisory Board and Risk Ethics and 
Compliance Committee on a quarterly basis. The Bank’s Credit Risk Management Department reviews ageing analysis of outstanding loans 
and follows up past due balances. Management therefore considers it to be appropriate to provide ageing and other information about credit 
risk as disclosed in Note 9. 

Credit risk for off-balance sheet financial instruments is defined as the possibility of sustaining a loss as a result of counterparty failing to 
perform in accordance with the terms of the contract. The Group uses the same credit policies in making conditional obligations as it does 
for on-balance sheet financial instruments through established credit approvals, risk control limits and monitoring procedures. 

165  

 Strategic Report  Governance  Financial Statements  Business Review  
34  Financial and Other Risk Management Continued
Geographical risk concentrations. Assets, liabilities, credit related commitments and performance guarantees have generally been 
attributed to geographic regions based on the country in which the counterparty is located. Balances legally outstanding to/from off-shore 
companies which are closely related to Georgian counterparties are allocated to the caption “Georgia”. Cash on hand and premises and 
equipment have been allocated based on the country in which they are physically held.

The geographical concentration of the Group’s assets and liabilities at 31 December 2014 is set out below:

In thousands of GEL

Assets

Cash and cash equivalents

Due from other banks

Mandatory cash balances with National Bank of Georgia

Loans and advances to customers

Investment securities available for sale

Investments in leases

Other financial assets

Total financial assets

Non-financial assets

Total assets

Liabilities

Due to credit institutions

Customer accounts

Debt securities in issue

Other financial liabilities

Subordinated debt

Total financial liabilities

Non-financial liabilities

Total liabilities

Net balance sheet position

Performance guarantees

Credit related commitments

Georgia

OECD

Non-OECD

Total

348,237

615

336,075

3,397,855

460,370

50,907
43,802

91,896

3,910

–

71,971

6,140

–
55

91,985

29,179

–

532,118

33,704

336,075

86,670

3,556,496

–

–
–

466,510

50,907
43,857

4,637,861

173,972

207,834

5,019,667

401,744

22

2,033

403,799

5,039,605

173,994

209,867

5,423,466

279,445

2,931,114

3,718

37,677
6,204

3,258,158

81,365

411,605

312,470

–

3,454
181,811

909,340

178

58,235

78,844

16,705

215
–

749,285

3,322,428

20,423

41,346
188,015

153,999

4,321,497

950

82,493

3,339,523

909,518

154,949

4,403,990

1,700,082

(735,524)

54,918

1,019,476

183,528

513,746

–

–

–

–

183,528

513,746

 166 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

34  Financial and Other Risk Management Continued
The geographical concentration of the Group’s assets and liabilities at 31 December 2013 is set out below:

In thousands of GEL

Assets

Cash and cash equivalents

Due from other banks

Mandatory cash balances with National Bank of Georgia

Loans and advances to customers

Investment securities available for sale

Investments in leases

Other financial assets

Total financial assets

Non-financial assets

Total assets

Liabilities

Due to credit institutions

Customer accounts

Debt securities in issue

Other financial liabilities

Subordinated debt

Total financial liabilities

Non-financial liabilities

Total liabilities

Net balance sheet position

Performance guarantees

Credit related commitments

Georgia

OECD

Non-OECD

Total

 242,264 

 74,279 

 73,922 

 390,465 

–

295,332

 2,639,915 

 495,793 

 35,613 
 44,990 

1,630

–

 91,492 

 4,858 

 – 
 59 

78

–

1,708

295,332

 70,305 

 2,801,712 

 – 

 – 
 – 

 500,651 

 35,613 
 45,049 

 3,753,907 

 172,318 

 144,305 

 4,070,530

 379,248 

 28 

 1,269 

 380,545 

 4,133,155 

 172,346

 145,574 

 4,451,075 

 115,519 

 2,513,794 

 403,179 

 347,410 

 47,108 

 565,806 

 25,679 

 2,886,883 

 – 

 19,638 
 – 

 – 

 4,474 

 5,164 
 168,274 

 48 
 – 

 4,474 

 24,850 
 168,274 

 2,648,951 

 924,027 

 77,309 

 3,650,287 

 70,160 

 92 

 1,247 

 71,499 

 2,719,111 

 924,119 

 78,556 

 3,721,786 

 1,414,044 

 (751,773)

 67,018 

 729,289 

156,551

422,239

–

–

–

–

156,551

 422,239

167  

 Strategic Report  Governance  Financial Statements  Business Review 34  Financial and Other Risk Management Continued
The geographical concentration of the Group’s assets and liabilities at 31 December 2012 is set out below:

In thousands of GEL

Assets

Cash and cash equivalents

Due from other banks

Mandatory cash balances with National Bank of Georgia

Loans and advances to customers

Investment securities available for sale

Investments in leases

Other financial assets

Total financial assets

Non-financial assets

Total assets

Liabilities

Due to credit institutions

Customer accounts

Other financial liabilities

Subordinated debt

Total financial liabilities

Non-financial liabilities

Total liabilities

Net balance sheet position

Performance guarantees

Credit related commitments

Georgia

OECD

Non-OECD

Total

216,913

28,164

316,061

2,273,550

404,577

26,377
25,262

160,598

1,378

–

36,917

3,156

–
39

21,076

–

–

398,587

29,542

316,061

59,733

2,370,200

–

–
–

407,733

26,377
25,301

3,290,904

202,088

80,809

3,573,801

324,112

52

1,729

325,893

3,615,016

202,140

82,538

3,899,694

128,610

2,245,785

18,679
–

445,140

239,433

297
115,080

53,373

627,123

1,726

2,486,944

486
–

19,462
115,080

2,393,074

799,950

55,585

3,248,609

45,666

112

1,283

47,061

2,438,740

800,062

56,868

3,295,670

1,176,276

(597,922)

25,670

157,795

380,442

–

–

–

–

604,024

157,795

380,442

Market risk. The Bank follows the Basel Committee’s definition of market risk as the risk of losses in on- and off-balance-sheet positions 
arising from movements in market prices. This risk is principally made up of (a) risks pertaining to interest rate instruments and equities in 
the trading book and (b) foreign exchange rate risk (or currency risk) and commodities risk throughout the Bank. The Bank’s strategy is not 
to be involved in trading book activity or investments in commodities. Accordingly, the Bank’s exposure to market risk is primarily limited to 
foreign exchange rate risk in the structural book. 

Currency risk. Foreign exchange rate risk arises from the potential change in foreign currency exchange rates, which can affect the value  
of a financial instrument. This risk stems from the open currency positions created due to mismatches in foreign currency assets and 
liabilities. The NBG requires the Bank to monitor both balance-sheet and total aggregate (including off-balance sheet) open currency 
positions and to maintain the later one within 20% of the Bank’s regulatory capital. As at 31 December 2014, the Bank maintained an 
aggregate open currency position of 3.1% of regulatory capital (2013: 0.79%; 2012: negative 4.3%). The Asset/Liability Management 
Committee (“ALCO”) has set limits on the level of exposure by currency as well as on aggregate exposure positions which are more 
conservative than those set by the NBG. The Bank’s compliance with such limits is monitored daily by the heads of the Treasury and  
Financial Risk Management Departments. 

The Bank has in place Market Risk Management Policy, market risk management procedure and relevant methodologies which are updated 
annually in order to further increase effectiveness of currency risk management.

 168 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

34  Financial and Other Risk Management Continued
The table below summarises the Group’s exposure to foreign currency exchange rate risk at the balance sheet date. Gross amount of 
currency swap deposits is included in Derivatives. Therefore Total financial assets and liabilities below are not traceable with either balance 
sheet or liquidity risk management tables, where net amount of gross currency swaps is presented:

In thousands of GEL

Georgian Lari

US Dollars

Euros

Other

Total 

In thousands of GEL

Georgian Lari

US Dollars

Euros

Other

Total 

At 31 December 2014

Monetary 
financial assets

Monetary 
financial 
liabilities

Derivatives

Net balance 
sheet position

1,979,583

1,336,626

55,335

2,704,810

2,573,475

(193,200)

262,113
72,543 

376,934
34,414

117,668
18,313

698,292

(61,865)

2,847
56,442

5,019,049

4,321,449

(1,884)

695,716

At 31 December 2013

At 31 December 2012

Monetary 
financial assets

Monetary 
financial 
liabilities

1,438,492

 994,150 

2,374,574 

2,333,144 

 217,267 
 38,917 

 294,734 
 28,259 

Net balance 
sheet position

Monetary 
financial assets

Monetary 
financial 
liabilities

412,773

1,088,821

809,165

(18,762)

2,153,303

2,133,821

(1,017)
27,190

277,692
54,119

272,759
32,864

Derivatives

 (31,569)

 (60,192)

76,450
16,532

Derivatives

Net balance 
sheet position

20,139

(14,891)

(4,802)
–

299,795

4,591

131
21,255

4,069,250 

3,650,287 

 1,221 

 420,184 

3,573,935

3,248,609

446

325,772

To assess currency risk the Bank performs value-at-risk (“VAR”) sensitivity analysis on a quarterly basis. The analysis calculates the effect 
on the income of the Group of possible worst movement of currency rates against Georgian Lari, with all other variables held constant. To 
identify maximum expected losses associated with currency fluctuations, 99% confidence level is defined based on monthly changes in 
exchange rates over the 3 years look-back period. During the years ended 31 December 2014, 2013 and 2012, sensitivity analysis did not 
reveal any significant potential effect on the Group’s equity: 

In thousands of GEL

Maximum loss (VAR, 99% confidence level)

Maximum loss (VAR,95% confidence level)

As at 31 
December 
2014

(2,572)

(1,886)

As at 31 
December 
2013

As at 31 
December 
2012

(589)

(413)

(183)

(130)

Interest rate risk. Interest rate risk arises from potential changes in market interest rates that can adversely affect the fair value or future 
cash flows of the financial instrument. This risk can arise from maturity mismatches of assets and liabilities, as well as from the re-pricing 
characteristics of such assets and liabilities. 

The deposits and the largest part of loans offered by the Bank are at fixed interest rates, while a portion of the Bank’s borrowings is based 
on a floating rate of interest. The Bank’s floating rate borrowings are, to a certain extent, hedged by the NBG paying a floating rate on the 
minimum reserves that the Bank holds with the NBG. The Bank has also entered into interest rate swap agreements in order to mitigate 
interest rate risk, analyses of derivative financial instruments is given in Note 39. Furthermore, vast majority of the Bank’s loans to 
customers contain a clause allowing it to adjust the interest rate on the loan in case of adverse interest rate movements, thereby limiting the 
Bank’s exposure to interest rate risk. Management also believes that the Bank’s interest rate margins provide a reasonable buffer in order 
to mitigate the effect of possible adverse interest rate movement. 

The table below summarises the Group’s exposure to interest rate risks. The table presents the aggregated amounts of the Group’s financial 
assets and liabilities at amounts monitored by the management, categorised by the earlier of contractual interest re-pricing or maturity 
dates. Currency swaps are not netted when assessing the Group’s exposure to interest rate risks. Therefore, total financial assets and 
liabilities below are not traceable with either balance sheet or other financial risk management tables.

169  

 Strategic Report  Governance  Financial Statements  Business Review 34  Financial and Other Risk Management Continued

In thousands of GEL

31 December 2014

Total financial assets

Total financial liabilities

Net interest sensitivity gap at 31 December 2014

31 December 2013

Total financial assets

Total financial liabilities

Net interest sensitivity gap at 31 December 2013

31 December 2012

Total financial assets

Total financial liabilities

Net interest sensitivity gap at 31 December 2012

Less than
 1 year

More than 
1 year

Total

2,238,703
2,763,543

2,808,079
1,584,484

5,046,782
4,348,027

(524,840)

1,223,595

698,755

2,001,124
2,364,190

2,102,561
1,317,960

4,103,685
3,682,150

(363,066)

784,601

421,535

1,917,616
2,256,548

1,715,962
1,051,705

3,633,578
3,308,253

(338,932)

664,257

325,325

At 31 December 2014, if interest rates at that date had been 100 basis points lower with all other variables held constant, profit for the year 
would have been GEL 2,600 thousand (2013: GEL 1,800 thousand; 2012 GEL 1,695 thousand;) higher, mainly as a result of lower interest 
expense on variable interest liabilities. Other comprehensive income would have been GEL 5,482 thousand (2013: GEL 5,093 thousand,  
2012: GEL 4,951 thousand) higher, as a result of an increase in the fair value of fixed rate financial assets classified as available for sale  
and repurchase receivables.

If interest rates had been 100 basis points higher, with all other variables held constant, profit would have been GEL 2,600 thousand  
(2013: GEL 1,800 thousand 2012: GEL 1,695 thousand;) lower, mainly as a result of higher interest expense on variable interest liabilities. 
Other comprehensive income would have been GEL 5,278 thousand (2013: GEL 4,786 thousand, 2012: GEL 4,926 thousand) lower, as a  
result of decrease in the fair value of fixed rate financial assets classified as available for sale.

For the management of interest rate risk on a standalone basis, the Bank has introduced an advanced model developed with the assistance 
of Ernst & Young LLC. The interest rate risk analysis is performed by Financial Risk Management Department monthly.

The Bank calculates impact of changes in interest rates using both Net Interest Income and Economic Value sensitivity. Net Interest Income 
sensitivity measures the impact of a change of interest rates along the various maturities on the yield curve on the net interest revenue for 
the nearest year. Economic Value measures the impact of a change of interest rates along the various maturities on the yield curve on the 
present value of the Group’s assets, liabilities and off-balance sheet instruments. When performing Net Interest Income and Economic Value 
sensitivity analysis, the Bank uses parallel shifts in interest rates as well as number of different scenarios. 

In order to manage Interest Rate risk the Bank establishes appropriate limits. The Bank monitors compliance with the limits and prepares 
forecasts. ALCO decides on actions that are necessary for effective interest rate risk management and follows up on the implementation. 
Periodic reporting is done to Management Board and Supervisory Board Risk, Ethics and Compliance Committee.

Liquidity Risk. Liquidity risk is the risk that TBC either does not have sufficient financial resources available to meet all of its obligations and 
commitments as they fall due, or can access those resources only at a high cost. Liquidity risk is managed by the Financial Risk Management 
and Treasury Departments and is monitored by the ALCO. 

The principal objectives of the TBC Bank’s liquidity risk management policy are to: (i) ensure the availability of funds in order to meet  
claims arising from total liabilities and off-balance sheet commitments, both actual and contingent, at an economic price; (ii) recognise any 
structural mismatch existing within TBC Bank’s statement of financial position and set monitoring ratios to manage funding in line with 
well-balanced growth; and (iii) monitor liquidity and funding on an ongoing basis to ensure that approved business targets are met without 
compromising the risk profile of the Bank.

Liquidity risk is categorised into two risk types: funding liquidity risk and market liquidity risk. 

Funding liquidity risk is the risk that TBC will not be able to efficiently meet both expected and unexpected current and future cash flow  
and collateral needs without affecting either its daily operations or its financial condition. To manage funding liquidity risk TBC Bank uses 
Liquidity Coverage ratio and Net Stable Funding ratio set forth under Basel III, as well as minimum liquidity ratio defined by the NBG. In 
addition the Bank performs stress tests, what if and scenarios analysis. 

 170 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

34  Financial and Other Risk Management Continued
The Liquidity Coverage ratio is used to help manage short-term liquidity risks. The Bank’s liquidity risk management framework is designed 
to comprehensively project cash flows arising from assets, liabilities and off-balance sheet items over certain time bands and ensure that 
liquidity coverage ratio limits are put in place. TBC Bank also stress tests the results of liquidity through large shock scenarios set by the 
NBG. TBC Bank calculates its internal liquidity coverage ratio and conducts stress tests on a weekly basis. 

The Net Stable Funding ratio is used for long-term liquidity risk management to promote resilience over a longer time horizon by creating 
additional incentives for TBC to rely on more stable sources of funding on a continuing basis. TBC Bank also sets deposit concentration 
limits for large deposits and deposits of non-Georgian residents in its deposit portfolio.

Net Stable Funding ratio is calculated based on the IFRS consolidated financial statements. In addition, for internal purposes TBC Bank 
calculates NSFR ratio on the basis of standalone financial statements prepared in accordance with the NBG accounting rules.

Calculation of the NSFR as at 31 December 2014, 2013 and 2012 is summarized in the table below. 

Net Stable Funding Ratio

In thousands of GEL

Available stable funding

Capital: Tier 1 & Tier 2 Capital Instruments

Tier 1

Tier 2

Long Term Funding (year >= 1)

Long Term Borrowings (>=1 year)

Subordinated debt not included in Tier 2

Other funding (>=1 year)

Other Funding

Total Corporate deposits

Total SME deposits 

Total Retail deposits 

Short term Borrowings with remaining maturity (<1 year)

Subordinated Debt (<1 year)

Required amount of stable funding

Long term Assets with remaining maturity >=1 year

Reserves in NGB (Stable part)

Loans (>=1 year)

Fixed and Intangible Assets(>=1 year)

Other assets >=1 year)

Financial lease receivables (>1 year)

Short term Assets with remaining maturity <1 year

Loans (<= 1 year)

Financial lease receivables (<=1 year)

Undrawn amount of committed credit and liquidity facilities

Unused credit lines and undisbursed amounts from loans 

Guarantees 

As at 31 December

2014

2013

2012

114.6%

118.6%

121.6%

Factor

4,135,922

 Amount 
3,410,696

2,952,368

1,188,187

898,278

737,179

100%
100%

100%

100%
100%

967,495
220,692

489,933

388,378

62,043
39,512

 675,723
 222,555 

 559,359 
 177,820 

 387,814 

 358,006 

 319,244 

 284,372 

 34,314 
 34,256 

 13,120 
60,514

2,457,802

 2,124,604 

 1,857,183 

50%

80%

416,277

410,160

 409,769 

 365,335 

 401,239 

 229,866 

80% 1,581,739

 1,288,541 

 1,117,706 

50%
50%

47,674
1,952

 59,635 
 1,324 

 107,259 
 1,113 

3,610,370

2,874,587

2,427,415

2,892,927

2,293,969

1,884,688

100%

332,363

 273,267 

 256,157 

100% 2,268,629

 1,775,280 

 1,401,093 

100%

100%

100%

50%

50%

5%

5%

246,448

22,506

22,981

682,580

668,617

13,963

34,863

14,214

20,649

223,159

22,263

–

211,373

16,065

–

 551,225 

 515,816 

 551,225 

 515,816 

–

29,393

 9,890 

 19,503 

–

26,911

 8,979 

 17,932 

Management believes that strong and diversified funding structure is one of TBC’s differentiators. TBC relies on relatively stable deposits 
from Georgia as the main source of funding. In order to maintain and further enhance liability structure TBC sets the targets for retail 
deposits in its strategy and sets the loan to deposit ratio limits. 

Loan to deposit ratio was at 111.6%, 102.5% and 102.0%, at the 31 December 2014, 2013 and 2012 respectively.

171  

 Strategic Report  Governance  Financial Statements  Business Review  
34  Financial and Other Risk Management Continued
Market liquidity risk is the risk that TBC cannot easily offset or eliminate a position at the then-current market price because of inadequate 
market depth or market disruption. To manage market liquidity risk, TBC Bank follows Basel III guidelines on high-quality liquidity asset 
eligibility to ensure that the Bank’s high-quality liquid assets can be sold without causing a significant movement in the price and with 
minimum loss of value. 

In addition, TBC Bank has a liquidity contingency plan, which forms part of the TBC’s overall prudential liquidity policy and is designed 
to ensure that TBC is able to meet its funding and liquidity requirements and maintain its core business operations in deteriorating 
liquidity conditions that could arise outside the ordinary course of its business. The plan is updated once a year. Last time it was updated 
in January 2013. 

The Bank calculates liquidity ratio on a daily basis in accordance with the requirements of the NBG. The limit is defined by the NBG for 
average liquidity ratio, which is calculated as the ratio of average liquid assets to average liabilities for the respective month, including 
borrowings from financial institutions and part of off-balance sheet liabilities with residual maturity up to 6 months. As at 31 December  
the ratios were well above the prudential limit set by the NBG as follows:

Average Liquidity Ratio

2014

31.1%

2013

34.0%

2012

36.6%

According to daily cash flow forecasts, and the surplus in liquidity standing, Treasury Department places funds in short-term liquid assets, 
largely made up of short-term risk-free securities, interbank deposits and other inter-bank facilities, to ensure that sufficient liquidity is 
maintained within the Group as a whole. 

Maturity analysis. The table below summarizes the maturity analysis of the Group’s financial liabilities as at 31 December 2014 based  
on remaining undiscounted contractual obligations. Repayments which are subject to notice are treated as if notice were to be given 
immediately. However, the Group expects that many customers will not request repayment on the earliest date the Group could be required 
to pay and the table does not reflect the expected cash flows indicated by the Group’s deposit retention history.

The maturity analysis of financial liabilities at 31 December 2014 is as follows:

In thousands of GEL

Liabilities

Due to Credit institutions 

Customer accounts – individuals

Customer accounts – other

Other financial liabilities

Subordinated debt

Debt securities in issue

Gross settled forwards

Performance guarantees 

Financial guarantees 

Other credit related commitments

Less than 3 
months

From 3 to 12 
months

From 12 
months to 5 
years

Over 5 years

Total

287,557

1,027,688

1,115,065

39,934

1,176

78

190,644

27,214

119,510
284,284

102,151

737,972

98,241

1,300

19,430

236

60,213

53,553

91,717
–

377,385

250,916

113,422

112

178,206

22,008

–

114,531

28,024
–

44,602

24,333

35,865

–

70,795

–

–

517

–
–

811,695

2,040,909

1,362,593

41,346

269,607

22,322

250,857

195,815

239,251
284,284

Total potential future payments for financial obligations

3,093,150

1,164,813

1,084,604

176,112

5,518,679

 172 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinued 
TBC Bank  Annual Report 2014

34  Financial and Other Risk Management Continued
The maturity analysis of financial liabilities at 31 December 2013 is as follows:

In thousands of GEL

Liabilities

Due to Credit institutions 

Customer accounts – individuals

Customer accounts – other

Other financial liabilities

Subordinated debt

Gross settled forwards

Performance guarantees 

Financial guarantees 

Other credit related commitments

Less than 3 
months

From 3 to 12 
months

 158,525 

 917,166 

 988,285 

 23,717 

 103,522 

 595,740 

 171,952 

 1,133 

From 12 
months to 5 
years

313,213 

 129,487 

 37,431 

 – 

Over 5 years

Total

 42,715 

617,975

 13,071 

 1,655,464 

 86,251 

 1,283,919 

 – 

24,850

 906 

 15,418 

 160,948 

 76,045 

 123,799 

 33,582 

 115,453 
197,801

 298 

 73,558 

 97,122 
 – 

 – 

 54,986 

 21,702 
 – 

 – 

 1,741 

 – 
 – 

 253,317 

 124,097 

 163,867 

 234,277 
197,801

Total potential future payments for financial obligations

2,559,234 

1,058,743 

 717,767 

219,823 

 4,555,567

The maturity analysis of financial liabilities at 31 December 2012 is as follows:

In thousands of GEL

Liabilities

Due to Credit institutions 

Customer accounts – individuals

Customer accounts – other

Other financial liabilities

Subordinated debt

Gross settled forwards

Performance guarantees 

Financial guarantees 

Other credit related commitments

Less than 3 
months

From 3 to 12 
months

222,660

679,547

753,368

19,353

862

63,094

47,431

35,482
179,589

98,844

583,177

142,647

109

10,998

8,075

99,154

55,248
–

From 12 
months to 5 
years

309,509

193,330

173,640

–

Over 5 years

Total

53,391

684,404

9,212

1,465,266

19,854

1,089,509

–

92,189

78,303

–

59,962

28,991
–

–

–

45,865
–

19,462

182,352

71,169

206,547

165,586
179,589

Total potential future payments for financial obligations

2,001,386

998,252

857,621

206,625

4,063,884

The undiscounted financial liability analysis gap does not reflect the historical stability of current accounts. Their liquidation has historically 
taken place over a longer period than indicated in the tables above. These balances are included in amounts due in less than three months in 
the tables above. 

Term Deposits included in customer accounts are classified based on remaining contractual maturities, although, in accordance with the 
Georgian Civil Code, individuals have a right to withdraw their deposits prior to maturity if they partially or fully forfeit their right to accrued 
interest and the Group is obliged to repay such deposits upon demand of a depositor. Based on Bank’s deposit retention history, the 
Management does not expect that many customers will require repayment on the earliest possible date; accordingly, the table does not 
reflect Management’s expectations as to actual cash outflows.

The Group does not use the above undiscounted maturity analysis to manage liquidity. Instead, the Group monitors liquidity gap analysis 
based on the expected maturities. In particular, the customers’ deposits are distributed in the given maturity gaps following their 
behavioural analysis. 

173  

 Strategic Report  Governance  Financial Statements  Business Review  
34  Financial and Other Risk Management Continued
The expected gap may be summarised as follows at 31 December 2014:

In thousands of GEL

Assets

Cash and cash equivalents

Due from other banks

Mandatory cash balances with National Bank of Georgia

Loans and advances to customers

Investment securities available for sale

Finance lease receivables

Other financial assets

Total financial assets

Liabilities

Due to Credit institutions

Customer accounts

Debt securities in issue

Other financial liabilities

Subordinated debt

Total financial liabilities

Credit related commitments and performance guarantees

Performance guarantees

Financial guarantees

Other credit related commitments

Credit related commitments and performance guarantees 

Net liquidity gap at 31 December 2014

Cumulative gap at 31 December 2014

Less than 3 
months

From 3 to 12 
months

Over 1 year

Total

532,118

–

14

29,179

–

–

4,511

–

532,118

33,704

336,075

336,075

534,371

466,510

10,300
20,280

770,034

2,252,091

3,556,496

–

17,627
5,965

–

466,510

22,980
17,612

50,907
43,857

1,899,668

822,805

2,297,194

5,019,667

285,677

279,084

–

39,934
1,098

82,439

381,169

749,285

–

–

1,300
2,805

3,043,344

3,322,428

20,423

112
184,112

20,423

41,346
188,015

605,793

86,544

3,629,160

4,321,497

4,912

3,266

36,644

44,822

–

–

–

0

–

–

–

0

4,912

3,266

36,644

44,822

1,249,053

736,261

(1,331,966)

653,348

1,249,053

1,985,314

653,348

Management believes that the Group has sufficient liquidity to meet its current on- and off-balance sheet obligations. 

 174 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinued 
TBC Bank  Annual Report 2014

34  Financial and Other Risk Management Continued
The analysis by expected maturities may be summarised as follows at 31 December 2013:

In thousands of GEL

Assets

Cash and cash equivalents

Due from other banks

Mandatory cash balances with National Bank of Georgia

Loans and advances to customers

Investment securities available for sale

Finance lease receivables

Other financial assets

Total financial assets

Liabilities

Due to Credit institutions

Customer accounts

Debt securities in issue

Other financial liabilities

Subordinated debt

Total financial liabilities

Credit related commitments and performance guarantees

Performance guarantees

Financial guarantees

Other credit related commitments

Credit related commitments and performance guarantees 

Net liquidity gap at 31 December 2013

Cumulative gap at 31 December 2013

Less than 3 
months

From 3 to 12 
months

Over 1 year

Total

 390,465 

93

295,332

 445,069 

 500,651 

 7,148 
 22,103 

 – 

 – 

 – 

 – 

 390,465 

 1,615 

1,708

–

295,332

 623,376 

 1,733,267 

 2,801,712 

 – 

 11,593 
 5,024 

 – 

 500,651 

 16,872 
 17,922 

 35,613 
 45,049 

 1,660,861 

 639,993 

 1,769,676 

 4,070,530

 156,545 

261,546

 – 

 23,717 
 833 

 90,018 

 319,243 

 565,806 

–

2,625,337

2,886,883

 4,474 

 1,133 
 1,814 

 – 

 – 
 165,627 

 4,474 

 24,850 
 168,274 

442,641

97,439

3,110,207

3,650,287

 4,153 

 4,927 

 34,962 

44,042

 – 

–

 – 

 – 

 – 

–

 – 

 – 

 4,153 

 4,927 

 34,962 

44,042

1,174,178

542,554

(1,340,531)

 376,201 

1,174,178

1,716,732

376,201

175  

 Strategic Report  Governance  Financial Statements  Business Review 34  Financial and Other Risk Management Continued
The analysis by expected maturities may be summarised as follows at 31 December 2012:

In thousands of GEL

Assets

Cash and cash equivalents

Due from other banks

Mandatory cash balances with National Bank of Georgia

Loans and advances to customers

Investment securities available for sale

Finance lease receivables

Other financial assets

Total financial assets

Liabilities

Due to Credit institutions

Customer accounts

Other financial liabilities

Subordinated debt

Total financial liabilities

Credit related commitments and performance guarantees

Performance guarantees

Financial guarantees

Other credit related commitments

Credit related commitments and performance guarantees 

Net liquidity gap at 31 December 2012

Cumulative gap at 31 December 2012

Less than 3 
months

From 3 to 12 
months

Over 1 year

Total

398,587

1,378

316,061

442,312

407,733

4,799
8,973

–

28,164

–

–

–

–

398,587

29,542

316,061

560,935

1,366,953

2,370,200

–

9,127
2,989

–

407,733

12,451
13,339

26,377
25,301

1,579,843

601,215

1,392,743

3,573,801

219,787

310,867

19,353
793

83,007

87,043

109
1,434

324,329

627,123

2,089,034

2,486,944

–
112,853

19,462
115,080

550,800

171,593

2,526,216

3,248,609

2,332

842

33,601

36,775

–

–

–

–

–

–

–

–

2,332

842

33,601

36,775

992,268

429,622

(1,133,473)

288,417

992,268

1,421,890

288,417

In order to assess the possible outflow of the bank’s customer accounts management applied value-at-risk analysis. The statistical data  
was used on the basis of a holding period of one month for a look-back period of five years with a confidence level of 99%. The value at risk 
analysis was performed for the following maturity gaps: (0-3 months) and (0-12 months), based on which the maximum percentage of 
deposits’ outflow was calculated.

Management believes that in spite of a substantial portion of customers’ accounts being on demand, diversification of these deposits by 
number and type of depositors, and the past experience of the Group would indicate that these customer accounts provide a long-term and 
stable source of funding for the Group. Moreover, the Group’s liquidity risk management includes estimation of maturities for its current 
deposits. The estimation is based on statistical methods applied to historic information on fluctuations of customer account balances.

Operating environment. Most of the Group’s business in concentrated in Georgia. Emerging economies, such as the Georgian economy,  
are subject to rapid change and are vulnerable to market conditions and economic downturns elsewhere in the world. As a consequence, 
operations in Georgia may be exposed to certain risks that are not typically associated with those in developed markets. Nevertheless,  
over the last few years the Georgian government has changed number of civil, criminal, tax, administrative and commercial laws that  
have positively affected the overall investment climate of the country. Georgia has an international reputation as a country with a favourable 
investment environment. For example, in the “Doing Business 2015: Understanding Regulations for Small and Medium-Size Enterprises” 
report published by the IFC and the World Bank, Georgia was ranked as the fifteenth (out of 189) easiest country in the world in which to do 
business, ahead of all its neighbouring countries and many EU Member States. Moreover, according to the World Bank & IFC Doing Business 
Report 2015, Georgia was ranked as the number one in the world in terms of registering property. Georgia is also acknowledged to have low 
corruption levels as demonstrated by the Transparency International 2013 Global Corruption Barometer.

35  Management of Capital
The Group’s objectives when managing capital are (i) to comply with the capital requirements set by the NBG (ii) to safeguard the Group’s 
ability to continue as a going concern and (iii) to comply with Basel Capital Accord 1988 capital adequacy ratios as stipulated by borrowing 
agreements. Compliance with capital adequacy ratios set by the NBG is monitored monthly with reports outlining their calculation reviewed 
and signed by the Bank’s CFO and Deputy CFO.

 176 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

35  Management of Capital Continued
Bank and the Group complied with all its internally and externally imposed capital requirements throughout 2012, 2013 and 2014.

NBG Capital adequacy ratio
Under the current capital requirements set by NBG banks have to maintain a ratio of regulatory capital to risk weighted assets (“statutory 
capital ratio”) above the set 12% minimum level and a ratio of Tier 1 capital to risk weighted assets above the set 8% minimum level.  
In a non-binding letter NBG disclosed intention to introduce additional buffer of 3% over any minimum in the current NBG total capital 
requirements as calculated in accordance with both current NBG and NBG Basel II Pillar 1 guidelines. Regulatory capital is based on the 
Bank’s standalone reports prepared in accordance with the NBG accounting rules: 

In thousands of GEL

Share capital

Retained earnings and other disclosed reserves

General loan loss provisions (up to 1.25 % of risk – weighted assets)

Less intangible assets

Less Investments into subsidiary companies and capital of other banks

Subordinated debt (included in regulatory capital)

Total regulatory capital

Risk-weighted Exposures

Credit risk weighted assets (including off-balance obligations)

Currency Induced Credit Risk

minus general and special reserves

Risk-weighted assets

Tier 1 Capital adequacy ratio

Total Capital adequacy ratio

2014

2013

2012

433,521

402,793

64,627

(26,123)

(117,962)

116,068

872,924

261,045

290,585

51,038

(18,197)

(59,129)
131,312

251,785

253,057

44,224

(14,048)

(68,615)
99,733

656,654

566,136

4,125,740

1,525,435

3,340,518

3,030,372

1,321,561

1,232,923

(155,192)

(166,377)

(137,411)

5,495,983

4,495,702

4,125,884

12,2%

15,9%

10,6%

14,6%

11,2%

13,7%

The breakdown of the Bank’s assets into the carrying amounts based on NBG accounting rules and relevant risk-weighted exposures as of 
the end of 2014, 2013, 2012 are given in the tables below:

In thousands of GEL
Risk weighted Exposures

Cash, cash equivalents, Interbank Deposits and Securities

Gross Loans and accrued interests

Repossessed Assets

Fixed Assets and intangible assets

Other assets

Total 

Total Off-balance

minus general and special reserves

Total Amount

In thousands of GEL
Risk weighted Exposures

Cash, cash equivalents, Interbank Deposits and Securities

Gross Loans and accrued interests

Repossessed Assets

Fixed Assets and intangible assets

Other assets

Total 

Total Off-balance

minus general and special reserves

Total Amount

2014

Carrying Value

RW amount

1,426,453

257,522

3,353,985

4,668,750

67,381

201,721

198,146

67,381

175,598

112,829

5,247,686

5,282,080

868,270

369,095

(155,192)

(155,192)

5,960,764

5,495,983

2013

Carrying Value

RW amount

 1,170,286 

158,730

 2,713,271 

3,829,318

 69,143 

 202,902 

 143,487 

69,143

184,705

92,255

 4,299,089 

 4,334,151 

 615,670 
 (166,377)

 327,928 
(166,377)

4,748,382

 4,495,702 

177  

 Strategic Report  Governance  Financial Statements  Business Review 35  Management of Capital Continued

In thousands of GEL
Risk weighted Exposures

Cash, cash equivalents, Interbank Deposits and Securities

Gross Loans and accrued interests

Repossessed Assets

Fixed Assets and intangible assets

Other assets

Total 

Total Off-balance

minus general and special reserves

Total Amount

2012

Carrying Value

RW amount

1,166,966

180,826

2,323,789

3,433,936

28,010

198,550

152,965

28,010

184,502

93,105

3,870,280

3,920,379

555,768
(137,411)

342,916
(137,411)

4,288,637

4,125,884

NBG Basel II Capital adequacy ratio
After adoption of NBG Basel II/III requirements the Bank in addition to above capital ratios calculates its capital requirements and risk 
weighted assets separately for Pillar 1. Detailed instructions of Pillar 1 calculations are given by NBG. The reporting started from the end of 
2013. The composition of the Bank’s capital calculated in accordance with Basel II (Pillar I) is as follows:

In thousands of GEL

Tier 1 Capital

Tier 2 Capital

Regulatory capital

Risk-weighted Exposures

Credit Risk Weighted Exposures

Risk Weighted Exposures for Market Risk 

Risk Weighted Exposures for Operational Risk

Total Risk-weighted Exposures

Minimum Tier 1 ratio

Tier 1 Capital adequacy ratio

Minimum total capital adequacy ratio

Total Capital adequacy ratio

 2014

 2013

2012

783,360

163,505

 526,224 

 177,950 

467,509

138,957

946,865

 704,174 

606,466

5,879,120

 4,553,155 

4,093,417

27,186

 3,946 

18,635

390,378

 343,892 

343,018

6,296,684

4,900,993

4,455,070

8.5%

12.4%

10.5%

15.0%

8.5%

10.7%
10.5%

14.4%

8.5%

10.5%
10.5%

13.6%

The breakdown of the Bank’s assets into the carrying amounts based on NBG accounting rules and relevant risk-weighted exposures as of 
the 31 December 2014, 2013 and 2012 are given in the tables below:

In thousands of GEL

Cash, cash equivalents, Interbank Exposures and Securities

Gross loans and accrued interests, excluding loans to JSC Bank Constanta

Repossessed Assets

Fixed Assets and intangible assets

Other assets

 minus general provision, penalty and interest provision

Total 

Total Off-balance

Market Risk

Operational Risk

Total Amount

 178 

2014

Carrying Value

RW amount

1,524,235

682,162

3,254,912

4,330,991

67,381

227,843

199,439

67,381

187,918

307,609

(48,030)

(48,030)

5,225,780

5,528,031

934,174

27,186

273,265

351,089

27,186

390,378

6,460,405

6,296,684

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

35  Management of Capital Continued

In thousands of GEL

Cash, cash equivalents, Interbank Exposures and Securities

Gross loans and accrued interests, excluding loans to JSC Bank Constanta

Repossessed Assets

Fixed Assets and intangible assets

Other assets

 minus general provision, penalty and interest provision

Total 

Total Off-balance

Market Risk

Operational Risk

Total Amount

In thousands of GEL

Cash, cash equivalents, Interbank Exposures and Securities

Gross loans and accrued interests, excluding loans to JSC Bank Constanta

Repossessed Assets

Fixed Assets and intangible assets

Other assets

minus general provision, penalty and interest provision

Total 

Total Off-balance

Market Risk

Operational Risk

Total Amount

2013

Carrying Value

RW amount

1,253,675

467,647

2,619,707 

3,321,301 

69,143 

202,902 

153,663 

 (41,837)

69,143 

203,833 

214,198 

(41,837)

4,257,253 

4,234,285 

678,453 

318,870 

5,180 

3,946 

240,724 

343,892

5,181,610

4,900,993

2012

Carrying Value

RW amount

1,187,804

372,002

2,299,656

3,041,501

28,010

198,550

156,259

28,010

207,791

192,909

(20,128)

(20,128)

3,850,151

3,822,085

617,134

24,459

240,112

271,332

18,635

343,018

4,731,856

4,455,070

179  

 Strategic Report  Governance  Financial Statements  Business Review 35  Management of Capital Continued
Capital adequacy ratio under Basel Capital Accord 1988
The Group and the Bank are also subject to minimum capital requirements established by covenants stated in loan agreements, including 
capital adequacy levels calculated in accordance with the requirements of the Basel Accord, as defined in the International Convergence of 
Capital Measurement and Capital Standards (updated April 1998) and Amendment to the Capital Accord to incorporate market risks (updated 
November 2005), commonly known as Basel I. The composition of the Group’s capital calculated in accordance with Basel Accord is as follows:

In thousands of GEL

Tier 1 capital

Share capital

Retained earnings and disclosed reserves

Less: Goodwill

Non-controlling interest

Total tier 1 capital

Tier 2 capital

Revaluation reserves

General Reserve

Subordinated debt (included in tier 2 capital)

Total tier 2 capital

Total capital

Credit risk weighted assets (including off-balance obligations)

Less: General Reserve

Market Risk

Total Risk-weighted assets 

Minimum Tier 1 ratio

Tier 1 Capital adequacy ratio

Minimum total capital adequacy ratio

Total Capital adequacy ratio 

2014

2013

2012

425,234

537,616

(2,726)

7,371

259,123

404,659

(2,726)

14,667

247,644

303,022

(2,726)

11,419

967,495

675,723

559,359

49,255

49,367

122,070

220,692

1,188,187

3,949,360

50,840

40,403

131,312
222,555

898,278

41,939

36,148

99,733
177,820

737,179

3,232,229

2,891,766

(100,397)

(116,466)

(130,350)

61,864

19,779

25,977

3,910,827

3,135,542

2,787,393

4.0%

24.7%

8.0%

30.4%

4.0%

21.6%

8.0%

28.6%

4.0%

20.1%

8.0%

26.4%

IFRS provisions created on loans without impairment trigger event

Following Basel I guidelines General Reserve is defined by the management as the minimum among the following:
a) 
b)  2% of loans without impairment trigger event
c)  1.25% of total RWA (Risk Weighted Assets)

The breakdown of the Group’s assets into the carrying amounts and relevant risk-weighted exposures as of the end of 2014, 2013, 2012 are 
given in the tables below: 

In thousands of GEL
Risk weighted Exposures

Cash and other cash equivalents, mandatory cash balances with the NBG, due from other banks, investment 

securities available for sale

Gross loans and accrued interests

Repossessed assets

Fixed assets and intangible assets

Other assets

Total 

Total Off-balance

Less: Loan loss provision minus General Reserve

Market Risk

Total Amount

 180 

2014

Carrying Value

RW amount

1,368,407

63,462

3,706,260

3,035,718

60,480

249,174

188,909

60,480

246,448

188,909

5,573,230

3,595,017

1,028,774

354,343

(100,397)

(100,397)

61,864

61,864

6,563,471

3,910,827

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

35  Management of Capital Continued

In thousands of GEL
Risk weighted Exposures

Cash and other cash equivalents, mandatory cash balances with the NBG, due from other banks, investment 

securities available for sale

Gross loans and accrued interests

Repossessed assets

Fixed assets and intangible assets

Other assets

Total 

Total Off-balance

Less: Loan loss provision minus General Reserve 

Market Risk

Total Amount

In thousands of GEL
Risk weighted Exposures

Cash and other cash equivalents, mandatory cash balances with the NBG, due from other banks, investment 

securities available for sale

Gross loans and accrued interests

Repossessed assets

Fixed assets and intangible assets

Other assets

Total 

Total Off-balance

Less: Loan loss provision minus General Reserve 

Market Risk

Total Amount

2013

Carrying Value

RW amount

1,188,156

38,613

2,958,581

2,419,822

49,920

225,885

185,402

49,920

223,159

185,402

4,607,944

2,916,916

656,386

315,313

(116,466)

(116,466)

19,779

19,779

5,167,643

3,135,542 

 2012

Carrying Value

RW amount

1,151,923

48,388

2,536,698

2,145,081

56,316

214,099

107,156

56,316

211,374

107,156

4,066,192

2,568,315

622,791

323,451

(130,350)

(130,350)

25,977

25,977

4,584,610

2,787,393 

36  Contingencies and Commitments
Legal proceedings. The Bank is a defendant in a number of legal claims. When determining the level of provision to be set up in respect of 
such claims, management uses both internal and external professional advice. The management is of the opinion that no material losses will 
be incurred in respect of claims, and accordingly no provision has been made in these financial statements.

Tax legislation. Georgian and Azerbaijani tax and customs legislation is subject to varying interpretations, and changes, which can occur 
frequently. Management’s interpretation of such legislation as applied to the transactions and activity of the Group may be challenged by the 
relevant authorities. Fiscal periods remain open to review by the authorities in respect of taxes for five calendar years preceding the period 
of review. To respond to the risks, the Group has engaged external tax specialists who are performing periodic reviews of Group’s taxation 
policies and tax filings. The Group’s management believes that its interpretation of the relevant legislation is appropriate and the Group’s tax 
and customs positions will be sustained. Accordingly, as at 31 December 2014, 2013 and 2012 no provision for potential tax liabilities has 
been recorded.

Operating lease commitments. Where the Group is the lessee, as at 31 December 2014, the future minimum lease payments under 
non-cancellable operating leases over the next year amount to GEL 4,766 thousand (31 December 2013: 4,063 thousand, 31 December 2012: 
1,675 thousand). 

Compliance with covenants. The Group is subject to certain covenants related primarily to its borrowings. Non-compliance with such covenants 
may result in negative consequences for the Group including growth in the cost of borrowings and declaration of default. The Group was in 
compliance with covenants as at 31 December 2014, 2013 and 2012. 

181  

 Strategic Report  Governance  Financial Statements  Business Review 36  Contingencies and Commitments Continued
Credit related commitments and financial guarantees. The primary purpose of these instruments is to ensure that funds are available to a 
customer as required. Financial guarantees and standby letters of credit, which represent irrevocable assurances that the Group will make 
payments in the event that a customer cannot meet its obligations to third parties, carry the same credit risk as loans. Documentary and 
commercial letters of credit, which are written undertakings by the Group on behalf of a customer authorising a third party to draw drafts on 
the Group up to a stipulated amount under specific terms and conditions, are collateralised by the underlying shipments of goods to which 
they relate or cash deposits and therefore carry less risk than a direct borrowing.

Commitments to extend credit represent unused portions of authorisations to extend credit in the form of loans, guarantees or letters of 
credit. With respect to credit risk on commitments to extend credit, the Group is potentially exposed to loss in an amount equal to the total 
unused commitments. However, the likely amount of loss is less than the total unused commitments since most commitments to extend 
credit are contingent upon customers maintaining specific credit standards. The Group monitors the term to maturity of credit related 
commitments because longer-term commitments generally have a greater degree of credit risk than shorter-term commitments.

Performance guarantees. Performance guarantees are contracts that provide compensation if another party fails to perform a contractual 
obligation. Such contracts do not transfer credit risk. The risk under performance guarantee contracts is the possibility that the insured 
event (i.e.: the failure to perform the contractual obligation by another party) occurs. The key risks the Group faces are significant 
fluctuations in the frequency and severity of payments incurred on such contracts relative to expectations.

Outstanding credit related commitments and performance guarantees are as follows:

In thousands of GEL

Performance guarantees issued

Financial guarantees issued

Undrawn credit lines

Letters of credit

Total credit related commitments and performance guarantees (before provision)

Provision for performance guarantees

Provision for credit related commitments and financial guarantees

2014

2013

2012

188,440

86,770

284,284

145,958

705,452

(4,912)

(3,266)

 160,704 

 95,762 

 197,801 

 133,603 

587,870

 (4,153)
 (4,927)

160,127

112,997

179,589

88,698

541,411

(2,332)
(842)

Total credit related commitments and performance guarantees

697,274

578,790

538,237

The total outstanding contractual amount of undrawn credit lines, letters of credit, and guarantees does not necessarily represent future 
cash requirements, as these financial instruments may expire or terminate without being funded. Non-cancellable commitments as at 31 
December 2014 composed GEL 138,296 thousand (2013: GEL 131,342 thousand; 2012 GEL 124,448 thousand).

Fair value of credit related commitments and financial guarantees as well as performance guarantees were GEL 8,179 thousand at 31 
December 2014 (2013: GEL 9,080 thousand; 2012: GEL 3,174 thousand). Total credit related commitments and performance guarantees are 
denominated in currencies as follows:

In thousands of GEL

Georgian Lari

US Dollars

Euro

Other

Total

2014

2013

2012

254,554

377,964

46,057

26,877

 218,553 

 299,190 

 42,388 
 27,739 

194,178

279,563

36,431
31,239

705,452

587,870

541,411

Capital expenditure commitments. At 31 December 2014, the Group has contractual capital expenditure commitments amounting to GEL 511 
thousand (2013: 2,365 thousand; 2012: nil).

 182 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

37  Non-Controlling Interest 
The following table provides information about each subsidiary that had non-controlling interest as at 31 December 2014: 

In thousands of GEL

TBC Leasing JSC

TBC Kredit LLC

United Financial Corporation JSC

Total

Place of 
business (and 
country of 
incorporation if 
different)

Georgia

Azerbaijan
Georgia

0.52%

25%
1.33%

0.52%

25%
1.33%

Proportion of 
non-controlling 
interest

Proportion of 
non-controlling 
interest’s 
voting rights 
held 

Profit 
attributable to 
non-controlling 
interest

Accumulated 
non-controlling 
interest in the 
subsidiary

Dividends 
paid to non-
controlling 
interest during 
the year

The summarised financial information of these subsidiaries was as follows at 31 December 2014:

In thousands of GEL

TBC Leasing JSC

TBC Kredit LLC

United Financial Corporation 

JSC

Total

Current assets

Non-current 
assets

Current 
liabilities

Non-current 
liabilities

43,541

45,238

2,846

91,625

29,236

45,927

4,772

79,935

20,625

11,949

44,710

47,743

431

487

33,005

92,940

Revenue

6,130

12,881

9,212

28,223

6

970
24

1,000

Profit

1,204

3,880

1,792

6,876

38

7,006
327

7,371

–

–
–

–

Total 
comprehensive 
income

1,204

3,880

1,792

6,876

Cash flows

(2,745)

590

432

(1,723)

The following table provides information about each subsidiary that had non-controlling interest as at 31 December 2013: 

In thousands of GEL

TBC Leasing JSC

TBC Kredit LLC

United Financial Corporation JSC

Bank Constanta JSC

Total 

Place of 
business (and 
country of 
incorporation if 
different)

Georgia

Azerbaijan

Georgia
Georgia

Proportion of 
non-controlling 
interest

Proportion of 
non-controlling 
interest’s 
voting rights 
held 

Profit 
attributable to 
non-controlling 
interest

Accumulated 
non-controlling 
interest in the 
subsidiary

Dividends 
paid to non-
controlling 
interest during 
the year

10.47%

25.00%

6.68%
16.15%

10.47%

25.00%

6.68%
16.15%

60

833

35
1,726

2,654

624

6,036

303
7,704 

14,667

–

–

–
–

–

The summarised financial information of these subsidiaries was as follows at 31 December 2013:

In thousands of GEL

TBC Leasing JSC

TBC Kredit LLC

United Financial Corporation 

JSC

Bank Constanta JSC

Total

Current assets

Non-current 
assets

Current 
liabilities

Non-current 
liabilities

33,570

41,867

24,212

31,814

27,160

26,024

24,664

22,150

1,529
195,077

4,712
150,631

1,046
134,591

286
160,989

272,043

211,369

188,821

208,089

Revenue

3,767

11,291

6,758
55,972

77,788

Total 
comprehensive 
income

573

3,334

522
11,271

15,700

Profit

573

3,334

522
11,271

15,700

Cash flows

996

1,120

71
2,362

4,549

183  

 Strategic Report  Governance  Financial Statements  Business Review 37  Non-Controlling Interest Continued
The following table provides information about each subsidiary that had non-controlling interest as at 31 December 2012: 

In thousands of GEL

TBC Leasing JSC

TBC Kredit LLC

United Financial Corporation JSC

Bank Constanta JSC

Total 

Place of 
business (and 
country of 
incorporation if 
different)

Georgia

Azerbaijan

Georgia
Georgia

Proportion of 
non-controlling 
interest

Proportion of 
non-controlling 
interest’s 
voting rights 
held 

Profit 
attributable to 
non-controlling 
interest

Accumulated 
non-controlling 
interest in the 
subsidiary

Dividends 
paid to non-
controlling 
interest during 
the year

10.47%

25.00%

6.68%
16.15%

10.47%

25.00%

6.68%
16.15%

17

509

58
708

564

5,203

267
5,385

1,292

11,419

–

–

–
–

–

The summarised financial information of these subsidiaries was as follows at 31 December 2012:

In thousands of GEL

TBC Leasing JSC

TBC Kredit LLC

United Financial Corporation 

JSC

Bank Constanta JSC

Current assets

Non-current 
assets

Current 
liabilities

Non-current 
liabilities

24,491

34,300

1,161
159,916

15,439

27,919

4,845
84,573

14,821

8,511

1,269
93,123

19,725

32,704

350
116,634

Total

219,868

132,776

117,724

169,413

Revenue

5,766

9,239

5,092
39,195

59,292

Total 
comprehensive 
income

220

2,037

871
4,295

7,423

Profit

220

2,037

871
4,295

7,423

Cash flows 

2,541

(3,665)

309
9,441

8,626

38  Offsetting Financial Assets and Financial Liabilities 
Financial instruments subject to offsetting, enforceable master netting and similar arrangements are as follows at 31 December 2014:

Gross amounts 
before 
offsetting in 
the statement 
of financial 
position (a)

Gross amounts 
set off in the 
statement 
of financial 
position (b)

Net amount 
after offsetting 
in the 
statement 
of financial 
position
(c) = (a) – (b)

Amounts subject to 
master netting and similar 
arrangements not set off in the 
statement of financial position

Financial 
instruments (d) 

Cash collateral 
received (e)

Net amount of 
exposure (c) – 
(d) – (e)

In thousands of GEL

ASSETS

Cash and Cash Equivalents

- Placements with other banks with original maturities of 

less than three months

Other financial assets:

117,594

26,561

91,033

- Receivables on credit card services and money transfers

11,399

1,959

9,440

TOTAL ASSETS SUBJECT TO OFFSETTING, MASTER 

NETTING AND SIMILAR ARRANGEMENT

128,993

28,520

100,473

LIABILITIES

Due to credit institutions

Other financial liabilities

775,846
43,305

26,561
1,959

749,285
41,346

TOTAL LIABILITIES SUBJECT TO OFFSETTING, MASTER 

NETTING AND SIMILAR ARRANGEMENT

819,151

28,520

790,631

–

–

–

–
–

–

–

–

–

–
–

–

91,033

9,440

100,473

749,285
41,346

790,631

 184 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

38  Offsetting Financial Assets and Financial Liabilities Continued
Financial instruments subject to offsetting, enforceable master netting and similar arrangements are as follows at 31 December 2013:

Gross amounts 
before 
offsetting in 
the statement 
of financial 
position (a)

Gross amounts 
set off in the 
statement 
of financial 
position (b)

Net amount 
after offsetting 
in the 
statement of 
financial 
position
 (c) = (a) – (b)

Amounts subject to 
master netting and similar 
arrangements not set off in the 
statement of financial position

Financial 
instruments (d) 

Cash collateral 
received (e)

Net amount of 
exposure (c) – 
(d) – (e)

In thousands of GEL

ASSETS

Cash and Cash Equivalents

- Placements with other banks with original maturities of 

less than three months

Other financial assets:

115,901

31,871

84,030

- Receivables on credit card services and money transfers

7,481

924

6,557

TOTAL ASSETS SUBJECT TO OFFSETTING, MASTER 

NETTING AND SIMILAR ARRANGEMENT

123,382

32,795

90,587

LIABILITIES

Due to credit institutions

Other financial liabilities

597,677
25,774

31,871
924

565,806
24,850

TOTAL LIABILITIES SUBJECT TO OFFSETTING, MASTER 

NETTING AND SIMILAR ARRANGEMENT

623,451

32,795

590,656

–

–

–

–
–

–

–

–

–

–
–

–

84,030

6,557

90,587

565,806
24,850

590,656

Financial instruments subject to offsetting, enforceable master netting and similar arrangements are as follows at 31 December 2012:

Gross amounts 
before 
offsetting in 
the statement 
of financial 
position (a)

Gross amounts 
set off in the 
statement 
of financial 
position (b)

Net amount 
after offsetting 
in the 
statement of 
financial 
position
 (c) = (a) – (b)

Amounts subject to 
master netting and similar 
arrangements not set off in the 
statement of financial position

Financial 
instruments (d) 

Cash collateral 
received (e)

Net amount of 
exposure 
(c) – (d) – (e)

In thousands of GEL

ASSETS

Cash and Cash Equivalents

- Placements with other banks with original maturities of 

less than three months

Other financial assets:

78,320

54,671

23,649

- Receivables on credit card services and money transfers

4,436

1,087

3,349

TOTAL ASSETS SUBJECT TO OFFSETTING, MASTER 

NETTING AND SIMILAR ARRANGEMENT

82,756

55,758

26,998

LIABILITIES

Due to credit institutions

Other financial liabilities

681,794
20,549

54,671
1,087

627,123
19,462

TOTAL LIABILITIES SUBJECT TO OFFSETTING, MASTER 

NETTING AND SIMILAR ARRANGEMENT

702,343

55,758

646,585

–

–

–

–
–

–

–

–

–

–
–

–

23,649

3,349

26,998

627,123
19,462

646,585

The amount set off in the statement of financial position reported in column (b) is the lower of (i) the gross amount before offsetting reported 
in column (a) and (ii) the amount of the related instrument that is eligible for offsetting. Similarly, the amounts in columns (d) and (e) are 
limited to the exposure reported in column (c) for each individual instrument in order not to understate the ultimate net exposure.

Deposits placed with other banks and deposits received from other banks as part of gross settled currency swap arrangement have been 
netted-off in these financial statements and the instrument has been presented as either asset or a liability at fair value. 

The disclosure does not apply to loans and advances to customers and related customer deposits unless they are netted-off in the statement 
of financial position.

185  

 Strategic Report  Governance  Financial Statements  Business Review 39  Derivative Financial Instruments
In the normal course of business, the Group enters into various derivative financial instruments, to manage currency, liquidity and interest 
rate risks and for trading purposes.

In thousands of GEL

Fair value of gross settled currency swaps, included in other financial assets or due from banks

Fair value of foreign exchange forwards and gross settled currency swaps, included in other 

financial liabilities

Fair value of Interest rate swaps, included in other financial liabilities

Total

2014

618

(2,502)

(3,137)

(5,021)

2013

1,221

–
(4,405)

(3,184)

2012

446

–
(7,139)

(6,693)

Foreign Exchange Forwards and gross settled currency swaps. Foreign exchange derivative financial instruments entered into by the  
Group are generally traded in an over-the-counter market with professional market counterparties on standardised contractual terms  
and conditions. Derivatives have potentially favourable (assets) or unfavourable (liabilities) conditions as a result of fluctuations in market 
interest rates, foreign exchange rates or other variables relative to their terms. The aggregate fair values of derivative financial assets  
and liabilities can fluctuate significantly from time to time.

The table below sets out fair values, at the balance sheet date, of currencies receivable or payable under foreign exchange forwards contracts 
and gross settled currency swaps entered into by the Group. The table reflects gross positions before the netting of any counterparty positions 
(and payments) and covers the contracts with settlement dates after the respective balance sheet date. The contracts are short term in nature.

In thousands of GEL

Foreign exchange forwards and gross settled currency 

swaps: fair values, at the balance sheet date, of

- USD payable on settlement (-)

- USD receivable on settlement (+)

- GEL payable on settlement (-)

- GEL receivable on settlement (+)

- EUR payable on settlement (-)

- EUR receivable on settlement (+)

- Other payable on settlement (-)

- Other receivable on settlement (+)

2014

2013

2012

Contracts with 
positive fair 
value

Contracts with 
negative fair 
value

Contracts with 
positive fair 
value

Contracts with 
negative fair 
value

Contracts with 
positive fair 
value

Contracts with 
negative fair 
value

–

(222,231)

–

(91,590)

–

(36,428)

29,031

–

31,398

–

(26,530)

81,865

–

118,272

–

(604)

–

–

(1,479)

19,792

–

–

–

–

76,450

–
17,169

–

–

26,507

–

–

(26,508)

(31,569)

41,676

–

–

(637)
–

–

3,274

–
–

–

(8,075)

–

–
–

Fair value of foreign exchange forwards and gross 

settled currency swaps

248,960

(250,844)

 125,017 

 (123,796)

71,457

(71,011)

Net fair value of foreign exchange forwards and gross 

settled currency swaps

–

(1,884)

1,221

–

446

–

Interest rate swaps. In March 2010 TBC Bank entered into interest rate swap agreement, to hedge floating interest rate on its subordinated 
debt. The hedge covers payment of floating rate interest payments with the notional principal of USD 44,000 thousand. The swap expires in 
November 2018. At the reporting date fair value of interest rate swaps was estimated to be negative GEL 3,137 thousand (2013: negative GEL 
4,405 thousand; 2012: negative GEL 7,139 thousand).

Information on related party balances is disclosed in Note 42.

 186 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinued 
TBC Bank  Annual Report 2014

40  Fair Value Disclosures
(a)  Recurring fair value measurements 
Recurring fair value measurements are those that the accounting standards require or permit in the statement of financial position at the end  
of each reporting period. The level in the fair value hierarchy into which the recurring fair value measurements are categorised are as follows:

In thousands of GEL

ASSETS AT FAIR VALUE

FINANCIAL ASSETS 

Investment securities available for sale

- Government notes

- Certificates of Deposits of National Bank of Georgia

- Corporate bonds

- Ministry of Finance Treasury Bills

- Corporate shares (Visa Inc)

Foreign exchange forwards and gross settled currency swaps,  

included in other financial assets or due from banks

NON-FINANCIAL ASSETS

- Premises and leasehold improvements

31 December 2014

Level 1 

Level 2 

Level 3

Total

–

–

–

–

6,140

–

–

232,934

198,233

25,034

476

–

618

–

–

–

–

–

–

–

232,934

198,233

25,034

476

6,140

618

132,346

132,346

132,346

595,781

TOTAL ASSETS RECURRING FAIR VALUE MEASUREMENTS 

6,140

457,295

LIABILITIES CARRIED AT FAIR VALUE

FINANCIAL LIABILITIES 

- Interest rate swaps included in other financial liabilities

Foreign exchange forwards and gross settled currency swaps, included in other 

financial liabilities

TOTAL LIABILITIES RECURRING FAIR VALUE MEASUREMENTS 

–

–

–

3,137

2,502

5,639

–

–

–

3,137

2,502

5,639

There were no transfers between levels 1 and 2 during the year ended 31 December 2014 (2013: none, 2012: none).

187  

 Strategic Report  Governance  Financial Statements  Business Review 40  Fair Value Disclosures Continued

31 December 2013

31 December 2012

Level 1 

Level 2 

Level 3

Total

Level 1 

Level 2 

Level 3

Total

- Corporate shares (Visa Inc)

4,858

In thousands of GEL

ASSETS AT FAIR VALUE

FINANCIAL ASSETS 

Investment securities 
available for sale

- Government notes

- Certificates of Deposits of 
National Bank of Georgia

- Corporate bonds

- Ministry of Finance Treasury 

Bills

Foreign exchange forwards and 
gross settled currency swaps,  
included in other financial 
assets or due from banks

NON-FINANCIAL ASSETS

- Premises and leasehold 

improvements

TOTAL ASSETS 

RECURRING FAIR VALUE 
MEASUREMENTS 

LIABILITIES CARRIED AT FAIR 

VALUE

FINANCIAL LIABILITIES 

- Interest rate swaps included 
in other financial liabilities

Foreign exchange forwards and 
gross settled currency swaps, 
included in other financial 
liabilities

TOTAL LIABILITIES 

RECURRING FAIR VALUE 
MEASUREMENTS 

–

–

–

–

–

–

173,974

321,140

–

–

–

–

–

–

4,858

3,156

173,974

321,140

–

–

–

1,221

–

–

–

–

–

–

1,221

–

–

–

138,939

138,939

196,004

187,551

–

19,210

–

446

–

–

–

–

–

–

196,004

187,551

–

19,210

3,156

446

–

130,878

130,878

4,858

496,335

138,939

640,132

3,156

403,211

130,878

537,245

–

–

–

4,405

–

4,405

–

–

–

4,405

–

4,405

–

–

–

7,139

–

7,139

–

–

–

7,139

–

7,139

There were no transfers between levels 1 and 2 during the year ended 31 December 2014 (2013: none, 2012: none).

 188 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

40  Fair Value Disclosures Continued
The description of valuation technique and description of inputs used in the fair value measurement for level 2 measurements:

In thousands of GEL

ASSETS AT FAIR VALUE

FINANCIAL ASSETS 

Certificates of Deposits of NBG, Ministry of 

Finance Treasury Bills, Government notes, 
Corporate bonds

Foreign exchange forwards and gross 
settled currency swaps, included in 
due from banks

TOTAL ASSETS RECURRING FAIR VALUE 

Fair value at 31 December

2014

2013

2012

Valuation technique

Inputs used

456,677

495,114

402,765

(“DCF”)

curve

Discounted cash flows 

Government bonds yield 

618

1,221

446

Forward pricing 

using present value 
calculations

Official exchange rate, 

risk-free rate

MEASUREMENTS

457,295

496,335

403,211

LIABILITIES CARRIED AT FAIR VALUE

FINANCIAL LIABILITIES 

Other financial liabilities 

- Interest rate swaps included in other 

financial liabilities

- Foreign exchange forwards included in 

other financial liabilities

TOTAL RECURRING FAIR VALUE 
MEASUREMENTS AT LEVEL 2

3,137

4,405

7,139

value calculations 

Observable yield curves

Swap model using present 

2,502

–

Forward pricing 

using present value 
calculations

–

Official exchange rate, 

risk-free rate

5,639

4,405

7,139

There were no changes in valuation technique for level 2 and level 3 recurring fair value measurements during the year ended 31 December 
2014 (2013: none; 2012: none). 

For description of the techniques and inputs used for Level 3 recurring fair value measurement of (as well as reconciliation of movements in) 
premises refer to Note 14. The unobservable input to which the fair value estimate for premises is most sensitive is price per square meter: 
the higher the price per square meter, the higher the fair value.

189  

 Strategic Report  Governance  Financial Statements  Business Review  
40  Fair Value Disclosures Continued
(b)  Assets and liabilities not measured at fair value but for which fair value is disclosed
Fair values analysed by level in the fair value hierarchy and carrying value of assets not measured at fair value are as follows:

31 December 2014

Level 1 

Level 2 

Level 3

Carrying Value

532,118

33,704

–

–

–

–

–

–

–

–

–

–
–

–

–

336,075

–

–

–

532,118

33,704

336,075

–

–

–

–

–

–

–

–

–
–

1,221,155

1,140,503

780,259

729,013

533,527

264,303

168,231

50,907

43,239

744,290

707,979

528,631

266,091

169,002

50,907

43,239

79,057

76,216

565,822

336,075

3,869,691

4,628,755

–

–

–

–
–

–

749,285

–

749,285

1,857,089

1,483,891

3,322,428

20,423

35,707
188,015

–

–
–

20,423

35,707
188,015

2,850,519

1,483,891

4,315,858

In thousands of GEL

FINANCIAL ASSETS 

Cash and cash equivalents 

Due from other banks

Mandatory cash balances with the NBG

Loans and advances to customers:

- Corporate loans

- Consumer loans

- Mortgage loans

- Small and micro loans

- Micro

- Others

Investments in leases

Other financial assets 

NON-FINANCIAL ASSETS

Investment properties, at cost

TOTAL ASSETS

FINANCIAL LIABILITIES 

Due to credit institutions

Customer accounts

Debt securities in issue

Other financial liabilities 

Subordinated debt

TOTAL LIABILITIES

 190 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

40  Fair Value Disclosures Continued

In thousands of GEL

FINANCIAL ASSETS 

31 December 2013

31 December 2012

Level 1 

Level 2 

Level 3

Carrying Value

Level 1 

Level 2 

Level 3

Carrying Value

Cash and cash equivalents 

Due from other banks

390,465

1,708

Mandatory cash balances with 

the NBG

Loans and advances to 

customers:

- Corporate loans

- Consumer loans

- Mortgage loans

- Small and micro loans

- Micro

- Others

Investments in leases

Other financial assets 

NON-FINANCIAL ASSETS

Investment properties, at cost

TOTAL ASSETS

FINANCIAL LIABILITIES 

Due to credit institutions

Customer accounts

Debt securities in issue

Other financial liabilities 

Subordinated debt

TOTAL LIABILITIES

–

–

295,332

–

–

–

390,465

1,708

295,332

–

–

–

–

–

–

1,172,503

1,049,668

607,940

519,180

397,229

193,784

103,896

35,613

43,828

571,730

491,136

388,131

196,395

104,652

35,613

43,828

86,480

83,383

398,587

29,542

–

–

–

–

–

–

–

–

–

–

–

–

316,061

–

 –

–

398,587

29,542

316,061

–

–

–

–

–

–

–

–

–

1,046,831

1,029,112

455,020

375,406

293,294

134,010

85,449

26,377

24,855

451,548

372,230

289,397

141,570

86,343

26,377

24,855

34,928

34,305

–

–

–

–

–

–

–

–

–

392,173

295,332

3,160,453

3,652,041

428,129

316,061

2,476,170

3,199,927

–

–

–

–
–

–

565,806

–

565,806

1,690,812

1,206,300

2,886,883

4,474

20,445
168,274

–

–
–

4,474

20,445
168,274

2,449,811

1,206,300

3,645,882

–

–

–
–

–

627,123

–

627,123

1,094,556

1,392,388

2,486,944

–

12,323
115,080

–

–
–

–

12,323
115,080

1,849,082

1,392,388

3,241,470

191  

 Strategic Report  Governance  Financial Statements  Business Review 40  Fair Value Disclosures Continued
The fair values in level 2 and level 3 of fair value hierarchy were estimated using the discounted cash flows valuation technique. The fair 
value of unquoted fixed interest rate instruments was estimated based on estimated future cash flows expected to be received discounted at 
current interest rates for new instruments with similar credit risk and remaining maturity. The fair value of investment properties was 
estimated using market comparatives (refer to Note 3). 

Amounts due to credit institutions were discounted at the Group’s own incremental borrowing rate. Liabilities due on demand were 
discounted from the first date that the amount could be required to be paid by the Group. 

There were no changes in valuation technique for level 2 and level 3 measurements of assets and liabilities not measured at fair values 
during the year ended 31 December 2014 (2013: none; 2012: none). 

41  Presentation of Financial Instruments by Measurement Category
For the purposes of measurement, IAS 39, Financial Instruments: Recognition of Measurement, classifies financial assets into the following 
categories: (a) loans and receivables; (b) available for sale financial assets; (c) financial assets held to maturity and (d) financial assets at fair 
value through profit or loss (“FVTPL”). Financial assets at fair value through profit or loss have two subcategories: (i) assets designated as 
such upon initial recognition, and (ii) those classified as held for trading. The following table provides a reconciliation of classes of financial 
assets with these measurement categories as of 31 December 2014:

In thousands of GEL

ASSETS

Cash and cash equivalents

Due from other banks

Mandatory cash balances with the National Bank of Georgia

Loans and advances to customers

Investment securities available for sale

Investments in leases

Other financial assets:

- Other financial receivables

TOTAL FINANCIAL ASSETS

NON-FINANCIAL ASSETS

TOTAL ASSETS

Loans and 
receivables

Available for 
sale assets

Finance lease 
receivables

Assets 
designated at 
FVTPL

–

33,704

336,075

3,556,496

–

–

43,239

–

–

–

–

466,510

–

–

–

–

–

–

–

50,907

–

3,969,514

466,510

50,907

–

–

–

–

–

–

–

–

–

–

–

–

618

618

–

–

Total 

532,118

33,704

336,075

3,556,496

466,510

50,907

43,857

5,019,667

403,799

5,423,466

The following table provides a reconciliation of classes of financial assets with these measurement categories as of 31 December 2013:

Loans and 
receivables

Available for 
sale assets

Finance lease 
receivables

Assets 
designated at 
FVTPL

–

1,708

295,332

2,801,712

–

–

43,828

–

–

–

–

500,651

–

–

–

–

–

–

–

35,613

–

3,142,580

500,651

35,613

–

–

–

–

–

–

–

–

–

–

–

–

1,221

1,221

–

–

Total 

390,465

1,708

295,332

2,801,712

500,651

35,613

45,049

4,070,530

380,545

4,451,075

In thousands of GEL

ASSETS

Cash and cash equivalents

Due from other banks

Mandatory cash balances with the National Bank of Georgia

Loans and advances to customers

Investment securities available for sale

Investments in leases

Other financial assets:

- Other financial receivables

TOTAL FINANCIAL ASSETS

NON-FINANCIAL ASSETS

TOTAL ASSETS

 192 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

41  Presentation of Financial Instruments by Measurement Category Continued
The following table provides a reconciliation of classes of financial assets with these measurement categories as of 31 December 2012:

In thousands of GEL

ASSETS

Cash and cash equivalents

Due from other banks

Mandatory cash balances with the National Bank of Georgia

Loans and advances to customers

Investment securities available for sale

Investments in leases

Other financial assets:

- Other financial receivables

TOTAL FINANCIAL ASSETS

NON-FINANCIAL ASSETS

TOTAL ASSETS

Loans and 
receivables

Available for 
sale assets

Finance lease 
receivables

Assets 
designated at 
FVTPL

–

29,407

316,061

2,370,200

–

–

24,855

–

–

–

–

407,733

–

–

–

–

–

–

–

26,377

–

2,740,523

407,733

26,377

–

–

–

–

–

–

–

135

–

–

–

–

446

581

–

–

Total 

398,587

29,542

316,061

2,370,200

407,733

26,377

25,301

3,573,801

325,893

3,899,694

As at 31 December 2014, 2013 and 2012, all of the Group’s financial liabilities except for derivatives are carried at amortised cost. Derivatives 
belong to the fair value through profit or loss measurement category.

42  Related Party Transactions
Parties are generally considered to be related if the parties are under common control or one party has the ability to control the other party 
or can exercise significant influence over the other party in making financial or operational decisions. In considering each possible related 
party relationship, attention is directed to the substance of the relationship, not merely the legal form. Parties that hold more than 6% of 
ownership stake in the Bank or have their representatives in the Supervisory board are considered as Significant Shareholders. Included in 
key management personnel are members of the Supervisory Board, the Management Board and close members of the family.

At 31 December 2014, the outstanding balances with related parties were as follows: 

In thousands of GEL

Gross amount of loans and advances to customers (contractual interest rate: 7.5 – 23%)

Impairment provisions for loans and advances to customers 

Derivative financial liability

Due to credit institutions (contractual interest rate: 0 – 13 %)

Customer accounts (contractual interest rate: 0 – 9.5 %)

Subordinated debt (contractual interest rate: 9.2 – 12 %)

Note

Significant 
shareholders

39

5,383

190

3,137

63,542

5,925

102,859

Key 
management 
personnel

1,315

9

–

–

7,302

–

The income and expense items with related parties except from key management compensation for the year 2014 were as follows:

In thousands of GEL

Interest income

Interest expense

Gains less losses from trading in foreign currencies

Foreign exchange translation gains less losses 

Fee and commission income

Fee and commission expense

Administrative and other operating expenses (excluding staff costs)

Net loss on derivative financial instruments

Note

Significant 
shareholders

Key 
management 
personnel

551

15,408

56

331

9

926

70

39

(683)

114

350

26

51

10

–

164

–

193  

 Strategic Report  Governance  Financial Statements  Business Review 42  Related Party Transactions Continued
Aggregate amounts of loans advanced to and repaid by related parties during 2014 were:

In thousands of GEL

Amounts advanced to related parties during the year 

Amounts repaid by related parties during the year

At 31 December 2013, the outstanding balances with related parties were as follows: 

In thousands of GEL

Gross amount of loans and advances to customers (contractual interest rate: 13 – 26 %)

Impairment provisions for loans and advances to customers 

Derivative financial liability

Due to credit institutions (contractual interest rate: 0 – 13 %)

Customer accounts (contractual interest rate: 0 – 13 %)

Subordinated debt (contractual interest rate: 5 – 11 %)

Significant 
shareholders

Key 
management 
personnel

2,074

(7,501)

3,042

(3,204)

Note

Significant 
shareholders

Key 
management 
personnel

39

 9,928 

 152 

4,405

67,894

 5,421 

95,458

 1,312 

 15 

–

–

 4,598 

–

The income and expense items with related parties except from key management compensation for the year 2013 were as follows:

In thousands of GEL

Interest income

Interest expense

Gains less losses from trading in foreign currencies

Foreign exchange translation (losses less gains) / gains less losses 

Fee and commission income

Fee and commission expense

Administrative and other operating expenses (excluding staff costs)

Net gain on derivative financial instruments

39

Aggregate amounts of loans advanced to and repaid by related parties during 2013 were:

Note

Significant 
shareholders

Key 
management 
personnel

 1,527 

 14,596 

 67 

(227)

 10 

993

67

613

 159 

 352 

 9 

50

 7 

–

205

–

Significant 
shareholders

Key 
management 
personnel

 4,246 

 (8,756)

 1,751 

 (2,218)

Note

Significant 
shareholders

Key 
management 
personnel

Other related 
parties

39

13,137

250

7,139

161,767

3,839

61,122

1,571

19

–

–

15,358

318

–

–

4,530

22,192

–

–

In thousands of GEL

Amounts advanced to related parties during the year 

Amounts repaid by related parties during the year

At 31 December 2012, the outstanding balances with related parties were as follows: 

In thousands of GEL

Gross amount of loans and advances to customers (contractual interest rate:  

13 – 26 %)

Impairment provisions for loans and advances to customers 

Derivative financial liability

Due to credit institutions (contractual interest rate: 0 – 13 %)

Customer accounts (contractual interest rate: 0 – 13 %)

Subordinated debt (contractual interest rate: 5 – 11 %)

 194 

TBC Bank  Annual Report 2014Financial StatementsNotes to the Consolidated Financial StatementsContinuedTBC Bank  Annual Report 2014

42  Related Party Transactions Continued
The income and expense items with related parties except from key management compensation for the year 2012 were as follows:

In thousands of GEL

Interest income

Interest expense

Provision for loan impairment 

 Gains less losses from trading in foreign currencies

Foreign exchange translation (losses less gains) / gains less losses 

Fee and commission income

Administrative and other operating expenses (excluding staff costs)

Note

Significant 
shareholders

Key 
management 
personnel

1,757

16,805

–

8

(106)

11

17

Other related 
parties

1,644

565

26

392

926

376

–

–

261

386

–

4

2

5

133

–

Net loss on derivative financial instruments

39

(3,804)

At 31 December 2012, other rights and obligations with related parties were as follows: 

In thousands of GEL

Guarantees issued by the Group at the year end

Aggregate amounts of loans advanced to and repaid by related parties during 2012 were:

In thousands of GEL

Amounts advanced to related parties during the year

Amounts repaid by related parties during the year

Significant 
shareholders

Key 
management 
personnel

Other related 
parties

–

–

5,401

Significant 
shareholders

Key 
management 
personnel

Other related 
parties

1,816

(5,041)

1,018

(1,994)

15,253

(9,398)

Compensation of the key management personnel and supervisory board members is presented below:

In thousands of GEL

Salaries and bonuses

Cash settled bonuses related to share-based 

compensation

Equity-settled share-based compensation 

Total

2014

2013

2012

Expense

10,096

1,463

2,192

13,751

Accrued 
liability

3,929

2,012

–

Expense

8,783

1,692
1,671

5,941

12,146

Accrued 
liability

3,798

1,692
–

5,490

Expense

7,256

676
2,700

10,632

Accrued 
liability

3,983

432
–

4,415

43  Events after the balance sheet date
Subsequent to 31 December 2014, the Group has completed the legal and operational process of merging JSC Bank Constanta with TBC 
Bank. The former operations of Bank Constanta will now be undertaken by TBC Bank as the sole legal entity.

On 27 January 2015 the Group acquired micro loans portfolio with the carrying amount of GEL 37,300 thousand from ProCredit Bank 
Georgia, the fifth largest bank by total assets. The consideration paid amounted to GEL 40,000 thousand.

195  

 Strategic Report  Governance  Financial Statements  Business Review Financial Statements
Additional Information

Shareholders’ Meetings
According to the Charter, regular General Meetings of 
Shareholders must be convened annually not later than three 
months from the day of preparation of the annual balance sheet. 
Extraordinary General Meetings of Shareholders must be 
convened within 20 days from submission of the written request  
of the Management Board, Supervisory Board or shareholders 
holding at least 5% of the Shares of TBC Bank. Shareholders may 
request the convening of a General Meeting of Shareholders only 
if at least one month has elapsed since the date of the prior 
General Meeting of Shareholders. If shareholder(s) holding at 
least 5% of the Shares request that an Extraordinary General 
Meeting of Shareholders is convened and the only item on the 
agenda is the dismissal of Management Board member(s),  
the Supervisory Board must call the meeting within 20 days, 
otherwise the shareholders themselves may convene 
the meeting. 

The time, place and the agenda of the General Meeting of 
Shareholders shall be published in printed media at least 20 days 
prior to the date of such General Meeting of Shareholders. 
Shareholders holding at least 1% of the Shares should also be 
notified about the General Meeting of Shareholders via registered 
mail. The Supervisory Board shall set a reporting date which 
cannot be earlier than 45 days before the scheduled General 
Meeting of Shareholders. Only those shareholders who were 
shareholders of record as of the reporting date set by the 
Supervisory Board may participate in the General Meeting 
of Shareholders.

Any shareholder holding a ordinary share may attend and vote at 
the meeting personally or through proxy and the quorum of the 
General Meeting of Shareholders is satisfied if the holders of 
more than 50% of all votes are present or represented at the 
General Meeting of Shareholders. If the General Meeting of 
Shareholders is not quorate, the Supervisory Board must convene 
a new General Meeting of Shareholders with the same agenda, 
which will be quorate if the holders of more than 25% of all  
votes are present or represented. If the General Meeting of 
Shareholders convened for the second time is not quorate, the 
Supervisory Board must convene a further General Meeting of 
Shareholders with the same agenda, which will be quorate 
irrespective of the number of shareholders present or 
represented at the General Meeting of Shareholders. 

General Meetings of Shareholders are presided over by the 
chairman of the Supervisory Board or, in his absence, by the 
deputy chairman of the Supervisory Board. In the event that the 
latter is also absent, the meeting is presided over by one of the 
other directors. 

Dialogue with Shareholders 
Per usual practice, the Chairman and the Deputy Chairman  
of the Supervisory Board discuss the Bank’s governance and 
strategy with major shareholders and ensure that the views of 
shareholders are communicated to the Board as a whole. Among 
other things, these meetings include the Chairman’s participation 
in the non-deal roadshows post-listing. Non-executive directors 
together with the executive directors have the opportunity to 
attend scheduled meetings with the major shareholders to gain  
a balanced understanding of their issues and concerns.

Dividend Policy
On 8 April 2009 the Management Board adopted, and the 
Supervisory Board approved, the Capital Management and 
Dividend Planning Policy of TBC Bank in order to ensure current 
capital adequacy, to plan for future capital needs and project 
efficient dividend payouts. The general objective of the Dividend 
Policy is to manage the capital position with the regular dividend 
payouts in the amount that will not only ensure compliance with 
internal regulations but also ensure capital adequacy for TBC's 
future expansion.

On 4 March 2014, the GMS approved a distribution in the amount  
of GEL 26,492,294 to the shareholders (equivalent to 25%  
of TBC Bank's net profit), which was paid on 4 March 2014.  
On 26 February 2014, the Supervisory Board approved a 
resolution, beginning in 2015, to annually distribute 25% of  
TBC's consolidated net income for the previous year as a dividend 
to shareholders, provided that the financial standing of TBC Bank 
allows such distribution.

TBC's dividend strategy is based on two major priorities:  
(i) maintaining adequate capital for TBC Bank; and (ii) ensuring 
consistency of dividend payment to shareholders in sufficient 
amounts. Excessive dividends will not be paid out if it jeopardizes 
TBC's current capital adequacy or future growth opportunities. 
Dividend payments are made only when: (a) the dividends  
are in compliance with TBC Bank's approved capital plan;  
(b) the dividend amounts are in accordance with all regulatory 
requirements and internal regulations of TBC Bank, thus not 
putting in jeopardy future expansion; and (c) the dividend 
payments do not adversely impact TBC's capital structure  
and related regulatory capital ratio requirements.

 196 
 196 

TBC Bank  Annual Report 2014Disclaimer
By reading this Report, you acknowledge and agree to be bound by 
the following:

None of the future projections, expectations, estimates or 
prospects in this Report should be taken as forecasts or promises 
nor should they be taken as implying any indication, assurance or 
guarantee that the assumptions on which such future projections, 
expectations, estimates or prospects have been prepared are 
correct or exhaustive or, in the case of the assumptions, fully 
stated in the Report. These forward-looking statements speak 
only as at the date as of which they are made, and the Bank 
expressly disclaims any obligation or undertaking to disseminate 
any updates or revisions to any forward-looking statements 
contained in the Report to reflect actual results, changes in 
assumptions or changes in factors affecting these statements.

The information and opinions contained in this Report are 
provided as at the date of the Report, are based on general 
information gathered at such date and are subject to change 
without notice. The Bank relies on information obtained from 
sources believed to be reliable but does not guarantee its 
accuracy or completeness.

Neither the Bank, nor any of its respective agents, employees  
or advisers intends or has any duty or obligation to provide the 
recipient with access to any additional information, to amend, 
update or revise this Report or any information contained in  
the Report.

This Report is provided for information purposes only and does 
not constitute an offer to sell or the solicitation of an offer to buy 
securities. No part of this Report, nor the fact of its publication, 
should form the basis of or be relied on in connection with any 
contract or commitment or investment decision.

www.tbcbank.ge

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