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TBC Bank Group

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FY2023 Annual Report · TBC Bank Group
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Profitable 
and Stable 
Growth

MANAGEMENT REPORT AND 
MANAGEMENT REPORT AND 
FINANCIAL STATEMENTS 2023
FINANCIAL STATEMENTS 2023

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TBC Bank1
The leading financial group in Georgia

1  TBC Bank refers to JSC TBC Bank (the Bank) and its subsidiaries (together Group)

4 - 141 

142 - 149

1. MANAGEMENT REPORT

2. GOVERNANCE

Overview - Information about who we are

8
TBC at a glance 
Proven track record of growth and profitability 
12
Executive Management team of JSC TBC Bank  14

Reflections from the top - Our Chairman and CEO 
each provide an overview of the year under review, 
covering the most significant developments 

Chairman's statement 
CEO letter 

18
20

Our strategic approach - A review of our operating 
environment, business model and strategy  

Operating environment 
Business model 
Strategic priorities 
Key performance indicators 
ESG strategy 

24
28
30
32
36

How we create value for - A run through of our value 
proposition for each of our stakeholder groups

Customers 
Colleagues 
Community 
Investors 

Financial review 
Risk management 
Material existing and emerging risks 
Climate-related financial disclosures 2023 

42
72
80
84
84
92
96
118

Corporate governance 
Supervisory Board biographies 

144
146

150 - 281

3. FINANCIAL STATEMENTS

152
158

Independent auditors’ report 
Consolidated statement of financial position 
Consolidated statement of profit or loss and 
other comprehensive income  
159
Consolidated statement of changes in equity  160
161
Consolidated Ssatement of cash flows 
Separate statement of financial position 
162
Separate statement of profit or loss and other 
comprehensive income 
Separate statement of changes in equity 
Separate statement of cash flows 
Notes to the consolidated and 
separate financial statements 

163
164
165

166

282 - 291 

4. ADDITIONAL INFORMATION

Glossary 
Alternative performance measures 
Abbreviations 

284
286
291

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1   Management 

Report

   
Overview   

TBC AT A GLANCE

OVERVIEW

TBC at a glance
Who we are
TBC is a leading financial services group in Georgia

Powered by Georgian financial services

•  TBC banking business: Retail, MSME, CIB & WM
•  TBC Pay
•  TBC Leasing

39.3%

40.1%

Market share1  
in total loans
39.5% as of 31 Dec 2022

Market share1 
in total deposits
40.3% as of 31 Dec 2022

+9% YoY

GEL 
1.1 bln

Profit

+3.2pp YoY

32.0%

Group’s key financial highlights2

-0.6pp YoY

+0.4pp YoY

25.4%

ROE

+19%3 YoY

GEL 
21.3 bln

6.3%

NIM

+12%3 YoY

GEL 
19.9 bln

Cost to income

Gross loan portfolio4

Deposit portfolio

Group's key operating highlights2

+7% YoY

+15% YoY

-2.0pp YoY

1.6 
mln

0.9 
mln

46%

Monthly active customers

Digital MAU

Digital DAU/MAU

+12% YoY

-1.0pp YoY

+6.0pp YoY

938 K 

Monthly active cardholders

58%

ENPS5

67%

NPS6

8

9

1  Based on data published by the National Bank of Georgia on the analytical tool Tableau.
2  Definitions and detailed calculation of the APMs are given on pages 286-290.
3  Growth in constant currency. 
4  Gross loan portfolio refers to loans and advances to customers. For more details, please refer to Note 9.
5  The Employee Net Promoter Score (ENPS) was measured in December 2023 by an independent consultant for the Bank’s employees.
6  The Net Promoter Score (NPS) was measured based on a survey conducted by the independent research company Sonar in December 2023. 

FNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023OVERVIEW CONTINUED

4

Our mission

Investors

10
10

Customers

To make
people’s
lives
easier

Our strategic priorities

Build on our 
leading position 
in Georgian 
banking

Increase 
digitalisation 
levels

Keep improving 
our customer 
experience

Colleagues

How we differentiate ourselves

Best-in-class
digital
solutions

Advanced 
data analytical 
capabilities

Excellent corporate
governance and risk
management

Motivated 
employees

921,000 digital
monthly active users
as of 31 Dec 2023

GEL 90 mln additional
income generated
in 2023

1 ISS Governance 
quality score for 
TBC PLC1 as of 31 
Dec 2023 indicating 
highest standards of 
governance 

58% Employee
Net Promoter Score
(ENPS)2 - 
well above the 
European
industry average
of 42%3

Community

1  TBC Bank Group PLC ("TBC PLC") is a holding company of JSC TBC Bank (the “Bank”) and its subsidiaries. TBC PLC is incorporated in England and 

Wales and listed on the premium segment of the London Stock Exchange.

2  The Employee Net Promoter Score (ENPS) was measured in December by an independent consultant for the Bank’s employees. 
3  The European industry average of Employee Net Promoter Score (ENPS) was measured in December 2023 by an independent consultant.

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OVERVIEW CONTINUEDFNANCIAL STATEMENTSSTRATEGIC REPORTGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023 
 
 
 
PROVEN TRACK RECORD OF GROWTH AND PROFITABILITY

Proven track record of 
growth and profitability1

Profit (GEL mln)

CAGR 

21%

843

1,119

1,023

546

433

337

Gross loan portfolio (GEL bln)

CAGR 

15%

17.9

17.0

21.3

15.2

12.7

10.4

2018

2019

2020

2021

2022

2023

2018

2019

2020

2021

2022

2023

Return on equity (ROE)

Cost to income 

26.3%

26.0%

25.4%

22.0%

23.8%

12.9%

37.8%

37.7%

35.1%

32.5%

28.8%

32.0%

2018

2019

2020

2021

2022

2023

2018

2019

2020

2021

2022

2023

12

13

1  Definitions and detailed calculation of the APMs are given on pages 286-290.

OVERVIEW CONTINUEDFNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023EXECUTIVE MANAGEMENT TEAM OF JSC TBC BANK

OVERVIEW CONTINUED

Executive Management 
team of JSC TBC Bank

VAKHTANG BUTSKHRIKIDZE
Chief Executive Officer

NINO MASURASHVILI
Deputy CEO, Chief Risk Officer

GIORGI MEGRELISHVILI
Deputy CEO, Chief Financial Officer

For full biographies 
please refer to our website:

www.tbcbankgroup.com

TORNIKE GOGICHAISHVILI
Deputy CEO, Retail & MSME banking, 

Payments

GEORGE TKHELIDZE
Deputy CEO, Corporate & Investment 
Banking, Wealth Management

14

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FNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023Reflections 
from the top

CHAIRMAN'S STATEMENT

REFLECTIONS FROM THE TOP

Chairman's 
statement

“Our success remains rooted 
in our ongoing commitment 
to making our customers’ 
lives easier” 

CONTINUING TO ENHANCE OUR ESG STRATEGY
We have made important progress in ESG initiatives in 2023, across a number of areas. First, we successfully met 
and beat our target of GEL 1 billion in sustainable financing, increasing this portfolio by 57% year-on-year. We have 
also strived to further increase employee diversity, and I am proud to report that over 37% of middle-management 
positions are now held by women. We also continue to make progress in terms of implementing Task Force on 
Climate-related Financial Disclosures (TCFD) recommendations. Our best-in-class governance spanning capital 
allocation, financial disclosure, board experience and shareholder communication remains a key plank in our approach 
to ESG. 

LOOKING AHEAD WITH CONFIDENCE
I firmly believe that a strategy centred around our mission of making our customers’ lives easier remains the right 
one to keep developing as a team and as a business. Evidence of our positive progress is provided by another year 
of record earnings, strong customer and balance sheet growth. Furthermore, I am confident that our executive 
management team have the ability and resources to continue driving success for the Group and our many 
stakeholders in the years to come. 

Arne Berggren 
Chairman 
2 April 2024

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1  The Net Promoter Score (NPS) was measured based on survey conducted by the independent research company Sonar in December 2023

FNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTDEAR STAKEHOLDERS, I am delighted to report on another year of exceptional financial performance for TBC. Our profit reached GEL 1.1 billion up by 9% year-on-year, while return on equity stood at 25.4%.DIGITALLY DELIVERING ON OUR MISSIONOur success remains rooted in our ongoing commitment to making our customers’ lives easier. I am proud to report that we remain the largest financial services provider in the country in terms of assets, loans and deposits, serving 1.6 million monthly active customers, equivalent to almost half of the country’s total population. Importantly, our customers continue to appreciate and recommend our services to families and friends, as is reflected in an excellent 6pp increase in our Georgian NPS score to 67%1.Digitalization sits at the heart of our financial services offerings and we continue to introduce new digital initiatives. For instance, a new mobile-based loyalty programme for our retail customers and a real-time settlement system for our business customers were introduced during the year.   In line with our digital priorities, we continued to see our customers conduct more transactions via our remote channels in 2023, with the share of retail transactions through our mobile and internet banks increasing by 5pp to 68%. This shift has empowered us to redirect front-office staff towards delivering enhanced customer services and support, adding more value to our customer interactions and, over the long term, improving our operating efficiency. Beyond these customer-facing elements lie increasing investment in digital infrastructure, such as machine-learning AI underwriting tools and a rising share of end-to-end digital credit processes for our corporate clients.We continue to strive to offer more people access to a broader range of financial services. During the year, we launched new online subscription packages and brokerage services for our retail customers. Also, for our young generations, we created the Hi! App. Promoting financial inclusion is a key area of emphasis for us, and our goal is to empower young people by enhancing their financial literacy skills through active engagement with the app.MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023CEO LETTER

CEO letter

" We achieved record high 
profit of GEL 1.1 bln, while our 
return on equity was 25.4%"

Enhancing our digital footprint

We have also seen exciting developments in our digital capabilities. This includes the launch of a retail brokerage 
service for our mass retail customers, which has already had strong take-up, a set of new online subscription packages 
for our retail customers, and the roll-out of a platform for digital signatures within our corporate business, greatly 
improving the speed and convenience of the credit process. The past year has also seen great progress in offloading 
retail transactions from branches to our mobile and internet channels, which is good for both our customers and our 
business. 

Strong operating performance

Our operating income rose by 10% in 2023. This growth was driven by dynamic growth in net interest income, which 
was up by 20% on the back of a combination of healthy loan book growth and very impressive net interest margin 
expansion, which increased by 0.4 basis points to 6.3%. Net fee and commission income also generated encouraging 
results, rising by 26% and driven by our payment operations. 

The enduring benign economic backdrop was reflected in a cost of risk of just 0.7% for the year, while NPLs fell 
from 2.2% to 2.0% at year end. At the same time, we delivered a 32.0% cost to income ratio. Our capital position has 
remained very strong, supported by robust income generation. At the end of 2023, our CET1 ratio stood at 17.4%, 
comfortably above the minimum regulatory requirement of 14.3%. 

CONTINUING TO INVEST IN OUR PEOPLE

We would, of course, not have been able to achieve any of these excellent results without the continued efforts and 
dedication of our team of around 9,000 dedicated colleagues. One of the ways in which we thanked many of our key 
staff in 2023 was with a team trip to Paris to see Georgia play Australia in the Rugby World Cup. TBC has long been the 
proud sponsor of the national rugby team, and while the result did not go our way, this was an invaluable exercise in 
team building and a way of saying thank you to many of our key employees.

We also continue to offer our employees the tools to develop their skills across a wide range of areas. In 2023, more 
than 2,000 employees participated in various courses and programs run by our TBC Academy, including business 
development, agile transformation, brand experience, law, financial analytics, and refining essential soft skills. 

LOOKING AHEAD

As we reflect on the achievements and challenges of the past year, we are filled with gratitude for the dedication and 
resilience of our team, the unwavering support of our stakeholders, and the enduring trust of our customers. 

In the coming year, our focus remains steadfast on driving digitalization and enhancing operational efficiency to 
deliver exceptional value to our stakeholders.

Vakhtang Butskhrikidze
CEO
2 April 2024

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1  Bankable population includes population of Georgia, aged 18-65. Based on Geostat.

REFLECTIONS FROM THE TOP CONTINUEDFNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTDEAR STAKEHOLDERS,The geopolitical backdrop across the region remained very challenging in 2023 as the devastating war in Ukraine continued into a second year. I would like to reiterate my words of last year’s annual report that I firmly believe that Ukraine will prevail in its fight for freedom, and we continue to stand by Ukraine by offering our support to those who have suffered from the hardships of the war, through various programmes, charity activities and fundraisers.Thankfully, the past year did also provide some very positive news for Georgia and its 3.7 million people, with the EU’s decision in mid-December to grant Georgia candidate status. While much work remains to be done, this represents a massive step for Georgia in its long-term aim for closer integration with the EU, and I, and all of my fellow Georgians, can be rightly proud to have achieved this recognition.DELIVERING RECORD RESULTS2023 has been a strong year for TBC in terms of financial performance and key operating metrics. • Financials - our profit reached a record GEL 1,119 million, up by 9% year-on-year, while the return on equity was 25.4%. It is also worth noting that this was in a year in which there were no material one-offs in revenues, which had been the case in 2022, which saw very high FX revenues.  • User base - By the end of 2023, the number of monthly active customers reached 1.6 million, accounting for approximately two-thirds of the total bankable population1 in Georgia.• Digital engagement across the Group - digital monthly active users (MAU) saw an acceleration during the year, reaching 921,000 by the end of 2023, up by 15% year-on-year, while the digital daily active users (DAU) amounted to 421,000, an increase of 10% over the same period. Maintaining our leadership position in GeorgiaWe delivered strong growth in 2023, enabling us to maintain a leadership position throughout the Georgian financial services landscape. Our loan book increased by 19% in constant currency terms, driven by our Corporate and Investment Banking (CIB) segment, and we were delighted to be recognised as the inaugural winner of the Best Corporate Bank in Georgia 2023 by Euromoney. Meanwhile, our deposit portfolio was up by 12%, also in constant currency terms. MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023Our strategic
  approach

OUR STRATEGIC APPROACH

OPERATING ENVIRONMENT

Operating environment

FISCAL STIMULUS 

It is important to highlight that the strong recent economic growth is not a result of fiscal stimulus. In fact, fiscal 
consolidation is underway. After reaching 9.2% of GDP in 2020 and a lower, but still large, level of 6.0% in 2021, the 
budget deficit stood at 3.0% in 2022 and 2.8%3 in 2023. 

GEORGIA1

GOVERNMENT DEBT AND BUDGET BALANCE (% OF GDP)

ECONOMIC GROWTH
After two successive years of double-digit growth in Georgia, economic activity moderated somewhat but remained 
strong in 2023, with real GDP increasing by 7.5%.  

REAL GDP GROWTH (%)

6.6

5.1

4.1

3.4

3.4

5.2

6.1

5.4

10.6

11.0

7.5

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

-3.0

7.0 

32.5

-2.3

7.2

32.1

-2.1

8.5

33.1

2017

2018

2019

-3.0

9.8

29.4

-2.8

10.6

27.3

9.7

39.4

-6.0

2021

2022

2023

12.5

47.1

2020

-9.2

External Public debt

Domestic Public debt

Budget balance, RHS

Source: Geostat

EXTERNAL SECTOR

-6.3

Source: Geostat, MOF

The negative impact of lower international commodity prices on both exports and imports noticeably affected 
external sector activity throughout 2023. Specifically, the growth of exports and imports denominated in US dollars 
moderated to 9.1% and 14.0% for the full year 2023, respectively. Importantly, these commodity price dynamics had 
a particular impact on domestic commodity exports, while re-exports performed strongly. At the same time, the 
increase of the share of IT services in Georgian exports was notable, with a major driver being the arrival of migrants in 
2022. 

Given the high base effect caused by elevated immigration in 2022, the annual growth of tourism inflows also 
normalized to 17.3% YoY in 2023, as migrants were gradually counted as residents by the National Bank of Georgia 
(NBG) and so were excluded from the tourism sector. At the same time, the share of conventional tourism in total 
inflows increased, as spending excluding visitors from Russia, Belarus and Ukraine increased by 38.2% YoY. Therefore, 
while the migration peak is likely to be in the past, conventional tourism inflows have at least had a balancing impact. 
Moreover, remittances also maintained positive momentum throughout the year after adjustment for Russia, 
increasing by 27.9%2 YoY, despite decreasing notably in the fourth quarter. The high base effect, combined with a 
significant drop of debt instruments and lower reinvestments, drove an annual reduction in foreign direct investments 
(FDI) to Georgia of 61.5% in the third quarter. Nevertheless, once the record high level of FDI in 2022 is taken into 
account, foreign investments in 2023 also appear solid.  

YOY GROWTH OF INFLOWS AND IMPORTS IN 2023 (%)

26.6

27.9

17.3

9.1

14.0

Exports

Imports

FDI*

Tourism w/o 
migrants**

Tourism with 
migrants

Remittances***

-22.3

CREDIT GROWTH ON A CONSTANT CURRENCY BASIS

As of December 2023, bank credit increased by 17.0%4 YoY, compared to 12.1% growth at the end of December 2022, 
at constant exchange rates. The relative acceleration at the end of the year was mainly driven by business loans, while 
retail credit growth has moderated. At the same time, as inflation reduced significantly, the YoY growth in real credit 
increased from 2.4% in December 2022 to 16.5% in December 2023. 

GROWTH OF LOANS BY SEGMENTS (YOY, EXCL. FX EFFECT, %)

30

25

20

15

10

5

0

19.7
17.0
14.7

9
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2
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1
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1
2

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1
2

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1
2

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1
2

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2
2

-
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2
2

-

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2
2

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2
2

-
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2
2

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t
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2
2

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3
2
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3
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3
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3
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3
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Total credit

Legal

Individual

Note: Aug-22 decline in corporate credit was largely due to the prepayments
Source: NBG

*Sum of the first three quarters of the year
**Tourism revenues without migrants counted as residents by the NBG
***Remittances from Russia are adjusted for double counting with tourism inflows and other similar effects, based on TBC Capital estimates.

Source: NBG, Geostat

24

In February 2024, Geostat published the revised data of GDP and national accounts for 2010-2023.

1 
2  Remittances from Russia are adjusted for double counting with tourism inflows and other similar effects, based on TBC Capital estimates.
3  Per IMF program definition.
4  Based on data published by NBG and FX-adjusted by TBC, based on Dec-2023 end of period exchange rate.

25

FNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INFLATION, MONETARY POLICY, AND THE EXCHANGE RATE  

While the first half of the year was still very strong in terms of foreign currency inflows, the second half was 
characterized by normalisation towards the long-term trend. Accordingly, while the GEL exchange rate experienced 
some volatility throughout the year, currency inflows aided by central bank interventions in the second half of the year 
were sufficient to keep the rate broadly stable. USD/GEL stood at 2.69 at the end of December, almost unchanged 
from 2.7 at the end of December 2022. Strong dynamics in the first half enabled the NBG to accumulate all-time-high 
foreign currency reserves topping USD 5 billion. Throughout the year, the central bank purchased USD 1,449 million 
and sold USD 169 million. 

As a result of a broadly stable GEL and sustained disinflationary pass-through from international markets, CPI inflation 
reduced significantly from 9.8% in December 2022 and stabilised well below the NBG target of 3%, standing at 0.4% 
YoY in December 2023. Domestic and service inflation measures also normalized around the target. Due to low 
inflation, the NBG delivered four rate cuts of 150 basis points in total, reducing the Monetary Policy Rate (MPR) to 9.5%. 

CPI INFLATION AND MPR (%)
16

12

8

4

0

9.5

0.4

0
2

-
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0
2

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0
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0
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0
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0
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1
2

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1
2

-

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1
2

-
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1
2

-
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1
2

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1
2

-
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2
2

-
b
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F

2
2

-

r
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2
2

-
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2
2

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2
2

-

t
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2
2

-
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3
2
-
b
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3
2
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r
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3
2
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3
2
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3
2
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3
2
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Annual CPI inflation

Monetary policy rate (MPR)

Source: NBG, Geostat

GOING FORWARD 
Economic activity in Georgia moderated somewhat but remained strong in 2023 at 7.5%. Further normalisation is 
expected with Georgia’s real GDP increasing by 5.6% in 2024 and 5.4% in 2025, according to TBC Capital projections.

More information on the latest analyses and projections can be found at www.tbccapital.ge. 

26

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OUR STRATEGIC APPROACH CONTINUEDFNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
BUSINESS MODEL

Business model

Our business model revolves around our customers as we aim to deliver a 
best-in-class customer experience.

How we create value

What we deliver

OUR OPERATIONS
FINANCIAL SERVICES
Retail banking: a wide range of convenient digital products for individuals
MSME: a leading partner for micro, small and medium enterprises
CIB & WM: a full suite of services for our corporate and wealth management customers
Payments: seamless solutions covering all the payment needs of companies and individuals
Leasing: an alternative source of financing for our retail and corporate clients

How we deliver

CUTTING EDGE TECHNOLOGY 
Innovate through technological advancement

PRUDENT RISK MANAGEMENT
Apply risk-adjusted profitability approach in decision-making. Ensure the Group maintains a 
high degree of resilience

LARGE DATA HUB
Utilise our advanced data analytics capabilities to maximise customer value via personalised 
offerings. Continue to develop AI and automation solutions to enhance business processes

OUTSTANDING TEAM
Attract, develop and retain the best talent

How we create value for our stakeholders

COLLEAGUES
Support our colleagues in their professional development and provide rewarding career 
opportunities

CUSTOMERS
Provide tailored solutions and a superior customer experience to our clients 

COMMUNITY
Support business development and foster job creation,  as well as take an active part in CSR 
and ESG activities

INVESTORS
Continue to create value by generating sustainable returns for our stakeholders and 
maintaining effective, long-term relationships with our debt holders

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OUR STRATEGIC APPROACH CONTINUEDFNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023STRATEGIC PRIORITIES

Strategic priorities

Our strategy aims to deliver on our mission to make people’s lives easier.

We can achieve this through providing high quality financial services to individuals and 
companies in Georgia.

Each of our priorities has been carefully chosen and analysed to ensure that it 
contributes towards maintaining the high profitability, strong growth profile and 
customer trust. 

Build on our leading position in Georgian banking 

•  Strengthen the bank’s position in the mass retail segment
•  Grow capital efficient fee and commission income, with a particular focus on payments
• 
•  Enhance underwriting quality, powered by advanced technical infrastructure and data analytics 

Increase operational efficiency and productivity

capabilities

•  Attract and develop the best talent

Increasing digitalisation  levels

Increase digital engagement in terms of transactions, sales and back-end infrastructure:

Increase the number of digital active users, both on a daily and monthly basis

• 
•  Maintain retail transactions offloading ratio1 at high levels
•  Boost sales offloading for major products
•  Raise productivity through fully digital processes

Keep on improving our customer experience

•  Develop tailored financial services and products coupled with lifestyle offerings and deliver these in 

the most convenient way for our customers

•  Create a seamless customer experience across all channels
•  Use our technology know-how to improve the products and services offered to our customers and 

accelerate our time to deployment

30

31

1  Retail offloading ratios measure the share of transactions conducted in our remote channels, that is outside the branches.

OUR STRATEGIC APPROACH CONTINUEDFNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023KEY PERFORMANCE INDICATORS

Key performance 
indicators (KPIs)

We use a broad range of financial and non-financial measures in order to monitor our 
performance and provide a balanced view that takes into account the interests of all our 
stakeholders. The Supervisory Board regularly reviews the key performance indicators 
(KPIs) in order to secure that they continue to show whether our strategy is working 
and ensure the long-term sustainable growth of the Group. The summary of changes in 
2023 is given in the table below: 

KPIs added

KPIs removed

Group-wide financial KPIs

Strong growth and profitability

Profit

Resilient balance sheet

Additional KPIs

Growing customer base and engagement

Monthly active cardholders

Profit before tax

Loan book Larisation level

GROUP-WIDE FINANCIAL KPIS

STRONG GROWTH 
AND PROFITABILITY 

RESILIENT BALANCE SHEET

PROFIT (GEL mln)

CET 1 CAPITAL RATIO2

9
1
1
,
1

3
2
0
,
1

3
4
8

6
4
5

7
3
3

2019

2020

2021

2022

2023

In 2023, we generated record profit, which was driven by strong 
revenue generation across the board. 

%
4
7
1

.

14.3%

%
5
5
1

.

%
7
3
1

.

11.7%

11.6%

%
0
2
1

.

10.4%

%
4
0
1

.

7.4%

2019

2020

2021

2022

2023

Min. requirements

RETURN ON EQUITY (ROE)1

Our CET 1 capital ratio increased in 2023 due to strong 
earnings generation, partially offset by business growth and 
dividend distribution. 

%
3
6
2

.

%
0
6
2

.

%
4
5
2

.

%
8
3
2

.

%
9
2
1

.

2019

2020

2021

2022

2023

Our robust profit generation is also reflected in a 
consistently high return on equity.

NON-PERFORMING LOANS (NPL)1

%
7
4

.

%
7
2

.

%
4
2

.

%
2
2

.

%
0
2

.

COST TO INCOME RATIO1

2019

2020

2021

2022

2023

%
7
7
3

.

%

In 2023, asset quality improved across all business lines.

.

1
.
5
%3
5
2
%3
8
8
2

.

%
0
2
3

.

32

1  Definitions and detailed calculation of the APMs are given on pages 286-290. 
2  Starting from 1 January 2023,  capital adequacy ratios are based on IFRS accounting standards, whilst the numbers for the previous years were 

calculated based on the local accounting standards.

33

2019

2020

2021

2022

2023

In 2023, Cost to Income ratio increase is driven by 
normalisation of FX revenues.

OUR STRATEGIC APPROACH CONTINUEDFNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023ADDITIONAL KPIS

STEADY GROWTH 

GROWING CUSTOMER 
BASE AND ENGAGEMENT

INCREASED DIGITAL 
FOOTPRINT 

HIGH EMPLOYEE 
AND CUSTOMER 
SATISFACTION LEVELS

LOAN BOOK GROWTH AT 
CONSTANT CURRENCY

MONTHLY ACTIVE 
CUSTOMERS (mln)1 

DIGITAL MONTHLY 
ACTIVE USERS ('000)1 

CUSTOMER NET 
PROMOTER SCORE (NPS)2

%
0
9
1

.

%
3
7
1

.

%
0
4
1

.

2021

2022

2023

6
.
1

5
.
1

4
.
1

2021

2022

2023

1
2
9

1
0
8

4
4
6

2021

2022

2023

%
7
6

%
1
6

%
6
5

2021

2022

2023

In 2023, our loan book increased by 19% as we maintained a 
leading position in all key segments.

The growth in monthly active customers was mainly driven 
by our retail customers.

Our digital monthly active users (MAU) continued to grow. 

The customer net promoter score (NPS) measures how 
willing customers are to recommend our products and 
services to others.

DEPOSIT GROWTH AT 
CONSTANT CURRENCY

# OF MONTHLY ACTIVE 
CARDHOLDERS ('000)

%
2
0
3

.

%

1
.
3
2

%
6
.
1
1

2021

2022

2023

8
3
9

0
4
8

a
/
n

2021

2022

2023

DIGITAL DAILY ACTIVE 
USERS / MONTHLY 
ACTIVE USERS (DAU/MAU)1 

%
8
4

%
6
4

%
4
4

EMPLOYEE NET 
PROMOTER SCORE (ENPS)3

%
6
6

%
9
5

%
8
5

2021

2022

2023

2021

2022

2023

In 2023 our deposit portfolio grew in line with the market and we 
maintained leadership positions in key segments.

Strong payments dynamics are being supported by growth 
in the number of monthly active cardholders.

Our customers continue to actively engage with our digital 
platforms. 

Our ENPS for 2023 stood at 58%, well above the European 
industry average of 42%4.

34

35

1  Terms are defined in Glossary on page 284-285.
2  The Net Promoter Score (NPS) was measured based on survey conducted by the independent research company Sonar in December 2023.
3  The Employee Net Promoter Score (ENPS) was measured in December by an independent consultant for the Bank’s employees.
4  The European industry average of Employee Net Promoter Score (ENPS) was measured in December 2023 by an independent consultant.

OUR STRATEGIC APPROACH CONTINUEDFNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023ESG STRATEGY

ESG strategy

Our role is connected to our responsibility to contribute to a better 
future through innovation and technology, to increase the accessibility 
of financial services, and to enable our customers to be a part of the 
globalised world. 

Enhanced 
governance of 
ESG and climate-
related risks and 
opportunities 

Sustainable portfolio 
growth 

Access to green 
and sustainable 
financing sources

Customer aware-
ness, investor 
confidence and 
employee diversity

Impact 
measurement 
and reporting

Key achievements in 2023:

•  The total volume of our sustainable portfolio reached GEL 1.23 billion, increasing by 57% year-on-year, when it stood 

at GEL 782 million.  

•  We measured our direct performance towards the Paris Agreement targets. 
•  For the first time in Georgia, we calculated our financed emissions in line with the standard of the Partnership for 

Carbon Accounting Financials (PCAF).

•  We established the ESG Academy and developed the first green mindset and green financing course for our 

employees and customers. 

•  The women participation in ICT Risk and Finance reached 46% (the target for 2023 was set at 45%).
•  We reached our green and social procurement target of GEL 5 million. 

The ESG Strategy follows a strategic road map, which reflects the milestones of our sustainability journey for the 
following years. In 2023, we actively continued to implement initiatives to fulfil our targets, which are divided into four 
pillars: direct environmental impact, indirect environmental impact, social impact, and governance. 

Pillars 1 and 2: Direct and indirect environmental impact 

2021 ESG Strategy target / initiative

2022 status

2023 status

Establish ESG governance 
framework by the end of 2021

ESG governance framework 
established at both Board and 
executive management levels

Enhance ESG governance and 
achieve a higher maturity level

Set up a system for measuring 
sustainability impacts across the 
Group, customers, employees and 
society

Regular reporting on key parameters 
to the ESG-related Committees at 
Board and executive management 
level established

Increased granularity and automation 
of reporting, regular reporting on 
climate-related risks, scenario 
analysis, stress testing, and ESG risk 
appetite

Increase the sustainable portfolio1

Volume of GEL 782 mln was achieved Volume of GEL 1.23 billion was 

Develop the Group’s Policy on 
Climate Change

Climate Change Policy developed 
and approved 

Green Taxonomy of the National 
Bank of Georgia

The NBG introduced the Green 
Taxonomy, developed in line with the 
best international taxonomies. The 
implementation action plan has been 
finalised

Implementation of the green lending 
framework 

The green lending procedure 
implemented 

achieved
Development of sectoral guidelines 
in line with the Climate Risk Radar of 
the National Bank of Georgia (NBG)
The Green Taxonomy implemented; 
the respective documentation, 
procedure, calculation tools 
implemented and training for 
responsible staff conducted

Harmonisation of the green lending 
procedure and the green taxonomy of 
the NBG

In 2021, we published our first TCFD (Taskforce on Climate-related Financial Disclosures) report to demonstrate 
our commitment to taking active measures to mitigate climate change, to assess and mitigate climate risks, and to 
identify climate opportunities. Since 2021, we have advanced our TCFD framework further, especially in strategic 
planning and risk management. We have taken significant steps to develop our scenario analysis capabilities to better 
understand and act on the implications of climate-related risks and opportunities for our business and customers. 
We have continued working with an external consultant and developed a stress testing model covering various 
economic sectors in Georgia in order to capture the stress testing impact on the whole credit portfolio of TBC Bank. 
These developments are described in the climate-related financial disclosures on pages 118-141 of the Report. We 
understand that the transition to a lower-carbon and sustainable economy requires internal knowledge building, 
as well as awareness raising among customers, businesses, and the public. We focus on internal capacity building, 
involving in-house and external experts on a variety of topics: green lending, the NBG green taxonomy, the impact of 
climate change, climate-related risks, and scenario analysis. 

Pillar 3: Social Impact

In order to expand our focus on diversity, gender, and inclusion issues, we have developed a Diversity, Equality and 
Inclusion Policy (available at our website: www.tbcbankgroup.com), which sets targets and establishes a methodology 
to advance diversity, equality and inclusion, integrating its approach into the company’s operations and management 
processes and focusing on diverse areas including gender, multicultural, multigenerational, and disability 
backgrounds. We remain committed to having a gender-balanced workforce and culture that supports and empowers 
women.  

2021 ESG Strategy target / initiative
Enhance the diversity of our 
employees

Increase customer loyalty, investor 
confidence, and employee 
motivation

2022 status
Diversity, Equality and Inclusion 
(DEI) Policy, targets, and action plan 
defined
Comprehensive ESG training 
framework covering all TBC 
employees and different 
responsibility levels established

2023 status
Share of women in middle managers 
and agile leaders at 40%

Measure ESG awareness among 
employees and customers

1  Renewable energy and energy-efficiency loans, women and youth financing, NBG green and social taxonomy, green bonds and social 

guarantees. More details are given on page 141.

36

37

OUR STRATEGIC APPROACH CONTINUEDFNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONOur aspiration to contribute to sustainable development comes from our role as the leading financial institution in Georgia’s development. We are aware that we have an impact on the country’s economy, business development, employment, and societal progress.  Our ESG Strategy reaffirms our commitment to making a long-term, sustainable contribution and to be the leading supporter of ESG principles in the country and the wider region. The ESG Strategy is reviewed and approved by the Supervisory Board annually, while implementation is overseen by ESG-related committees at the Board and executive management levels. The ESG Strategy defines several key areas and targets with different time horizons:  MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023Pillar 4: Governance

The Group ESG Strategy is reviewed and approved by the Supervisory Board annually, while implementation is 
overseen by two ESG-related committees at the Supervisory Board and executive management levels. During the 
year, the Committee supported and provided steering on the implementation of strategy, policies, and programmes 
in relation to ESG matters for the Group and its subsidiaries, ensuring that the Group’s ESG Strategy is implemented 
effectively, meeting the outlined objectives across all business areas. 

In 2023, we started to develop individual ESG strategies in the subsidiaries of the Group. Several workshops were 
conducted with staff from the subsidiaries and working groups were established. 

2021 ESG Strategy target / initiative
Enhance the ESG governance 
framework

2022 status
ESG governance framework 
established at both Supervisory 
Board and executive management 
levels

2023 status
Enhance ESG governance and 
achieve a higher maturity level

Set up a system for measuring 
impacts on sustainability across the 
Group, customers, employees, and 
society

Regular reports on key parameters 
to the ESG-related Committees at 
Board and executive management 
level established

ESG strategies in material 
subsidiaries

Separate ESG Strategies developed

Increased granularity and 
automation of reporting, regular 
reporting on climate-related risks, 
scenario analysis, stress testing, ESG 
risk appetite
Implementation of ESG Strategies in 
subsidiaries

In 2024, we will continue to follow our strategic plan and will focus on the following topics: 

SUSTAINABLE PORTFOLIO  

In 2024, we will continue to focus on the growth of the sustainable portfolio. The ESG strategy sets an ambitious target 
of GEL 1.4 billion for our sustainable portfolio. The ESG strategy sets aspirational targets, such as Net-Zero greenhouse 
gas (GHG) emissions related to our direct environmental impact by 2025 and an increase in the sustainable portfolio, 
which consists of renewable energy loans, energy efficiency loans, and financing with social components such as 
women and youth financing, supporting start-ups and rural enterprises.  

ACTION PLAN FOR THE DIRECT NET-ZERO TARGET

In 2024, we will focus on the development of detailed transitional plans, which will be based on the measurement 
results of the Group’s performance against the Paris Agreement targets for the reduction of GHG emissions. To 
support the process, we contracted an international consultant company, local and international experts and 
developed a detailed scope of work covering the following activities: calculation of financed emissions, carbon 
reporting, Paris Agreement alignment, a decarbonization action plan, a carbon impact assessment methodology, 
carbon footprint assessments of selected customers, and building institutional capacity.

MEASURE THE GROUP’S INDIRECT PERFORMANCE AGAINST THE PARIS AGREEMENT TARGETS

In 2023, we built internal capacity on relevant GHG emissions calculation methodologies and approaches. We 
calculated financed emissions according to the PCAF standard. This was achieved via training and the use of external 
consultancies. As the next step, we aim to measure our indirect performance in line with internationally established 
standards and align it with science-based targets.

ESG ACADEMY 

In 2023, we established the ESG Academy in order to raise awareness and knowledge of ESG topics including green 
and social financing, regulatory requirements, diversity and affirmative approaches, sustainable business models and 
practices among the Bank’s customers as well as TBC staff. The first training programme ‘Green mind-set and green 
financing’ is supported by the partner international financial institutions (IFIs) – the Green for Growth Fund (GGF) and 
the European Fund for Southeast Europe (EFSE). The development of the training program started in November 2023; 
it will last for 22 months and will include extensive training over two days for 900 employees and one-day’s training for 
up to 300 retail, MSME and corporate customers. 

SILVER AWARD
ENVIRONMENTAL AND 
SOCIAL BEST PRACTICE 

2022

38

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023

39
39

M
A
N
A
G
E
M
E
N
T
R
E
P
O
R
T

G
O
V
E
R
N
A
N
C
E

I

F
N
A
N
C
A
L
S
T
A
T
E
M
E
N
T
S

I

I

A
D
D
T
O
N
A
L
I

N
F
O
R
M
A
T
O
N

I

OUR STRATEGIC APPROACH CONTINUEDFNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023 
 
 
40

41

How we create
  value for

FNANCIAL STATEMENTSMANAAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONHOW WE CREATE VALUE FOR CUSTOMERS CONTINUEDMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023HOW WE CREATE VALUE FOR 
CUSTOMERS

CUSTOMERS

Financial services 
A Bank that is always by your side

Banking services

Other financial services

Retail banking
Leading retail 
banking franchise

Medium, small and 
micro enterprises 
(MSME) banking
Top choice bank for MSMEs

Corporate and invest-
ment banking (CIB)
Leading CIB and wealth  
management (WM) franchise

+7% YoY

+19%1 YoY

+12%1 YoY

GEL
 21.3 bln

GEL 
19.9 bln

1.6 mln

# of monthly 
active customers  

TBC Pay
TOP payments 
provider

+26% YoY

GEL
10.2 bln

TBC Leasing
Leading leasing services 
provider

+30% YoY

GEL
377 mln

Total loan book portfolio

Total deposit portfolio

Volume of payments 
transactions 

Leasing portfolio

1  Growth in constant currency.

42

43

FNANCIAL STATEMENTSMANAAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023RETAIL BANKING

2023 was a successful year for our retail banking franchise. In addition to double-digit 
growth in our loan and deposit books, we made significant progress in expanding our 
digital customer footprint and upgrading core aspects of our retail banking platform.

l
i
a
t
e
R

Mass 
Retail 

•  A leading position across the mass retail segment;
•  A full suite of financial products and services;
•  Acclaimed digital channels;
•  Efficient, convenient and accommodating next-gen branches.

Affluent 
Retail

•  Number one choice for affluent customers;
• 

Innovative, flexible subscription model offering tailored 
products and services;

•  Strong positioning in lifestyle offerings.

YEAR IN REVIEW 

MEASURING 
SUCCESS 
IN 2023

GEL 7.5 bln 

(2022: GEL 6.8 bln)
RETAIL LOANS2

GEL 7.5 bln

(2022: GEL 6.5 bln)
RETAIL DEPOSITS2

RETAIL TRANSACTIONS BY CHANNEL

1%

17%

14%

68%

IBMB

ATMs

Terminals

Branches

DELIVERING STRONG BALANCE SHEET GROWTH

In 2023, our retail loan book grew by 11% year-on-year on a constant currency basis. This was driven by both mortgage 
and non-mortgage lending. The mortgage portfolio grew by 11% on a constant currency basis and accounts for 63% 
of the total retail loan portfolio, and we remain the leading player on the mortgage market. Non-mortgages, primarily 
made up of car and unsecured consumer loans, grew by 11% on a constant currency basis, with a 37% share of the total 
retail portfolio. 

Our retail deposits also demonstrated strong growth, increasing by 14% year-on-year on a constant currency basis. 
Also, our market share3 in retail loans and deposits stood at 38.1% and 36.0%, respectively.

RETAIL GROSS LOANS 
PORTFOLIO (GEL BLN)2

RETAIL DEPOSIT 
PORTFOLIO (GEL BLN)2

6.8

2.5

4.3

7.5

2.8

4.7

6.5

1.9

4.6

7.5

2.5

5.0

Mortgage

Non-mortgage

Foreign currency

Local currency

31 Dec
2022

31 Dec
2023

31 Dec
2022

31 Dec
2023

1.6 mln 

(2022: 1.5 mln)
MONTHLY ACTIVE 
CUSTOMERS

921 K 

(2022: 801 K)
DIGITAL MONTHLY 
ACTIVE USERS

938 K 

(2022: 840 K)
# OF MONTHLY ACTIVE 

CARDHOLDERS

1  Bankable population includes population of Georgia, aged 18-65. Based on Geostat.
2  Segmental numbers of 2022 do not correspond to the numbers disclosed in 2022, due to the updated methodology. For detailed information, 

please refer to Note 27.

3  Market shares are based on data published by National Bank of Georgia on analytical tool Tableau. In this context retail refers to individual 

customers.

44

45

FNANCIAL STATEMENTSMANAAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONHOW WE CREATE VALUE FOR CUSTOMERS CONTINUEDMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023ENHANCING DIGITALIZATIONContinuing to expand our digital customer footprintThe overall monthly active customer base increased in 2023 by 7% to 1.6 million, accounting for approximately two-thirds of the total bankable population1 in Georgia. We have also made excellent progress in helping the uptake of digital banking services both within our existing retail customer base and in reaching new customers as we support the ongoing shift in preference from cash to digital financial services in Georgia. This is reflected in a 15% increase in digital monthly active users (MAU) to 921,000  whilst the number of monthly active cardholders has risen by 12% in 2023 to 938,000. Importantly, more of our customers are making daily use of our digital banking services, as seen by the ratio of digital daily active users (DAU) to MAU of 46% in 2023.Increased transaction offloading to digital channelsOur customers are conducting more of their everyday banking transactions through remote channels, with 99% of retail transactions now conducted outside our branches. Breaking this down further, the share of retail transactions made through mobile and internet channels increased by an impressive 5 percentage points (pp) to 68% in 2023. Not only does this offer more convenience for our customers, but it has also enabled us to free up front office employees for the provision of more value-added customer services and support.TBC introduced the new “Hi! app” application for our youth segment. 
It combines all the necessary and tailored services and products our 
children and their parents need to make their daily lives easier.

 Hi! app

   for

 schoolchildren

BOOSTING CUSTOMER ENGAGEMENT AND DIVERSIFYING OUR USER BASE

In 2023, we embarked on several significant initiatives to enhance customer engagement and diversify our customer 
base. 

•  We successfully launched a new loyalty program, expanding the previous credit card related offering to include 

938,000 active debit card users, which should greatly enhance the program's reach and usage. Through the mobile 
banking platform, customers can earn Ertguli loyalty points in real-time and effortlessly redeem them. The scheme 
offers various membership tiers linked to card and product usage, enabling faster points accumulation via exclusive 
promotions. Our user-friendly mobile app acts as a central hub, showcasing incentives and simplifying point 
tracking and redemption. Going forward, we plan to improve redemption options, empower partner merchants with 
efficient campaign tools, introduce engaging gamification, and offer smart deals to boost customer engagement.
•  Marking a major leap in our digital transformation journey, we introduced subscription packages for our mass retail 
segment in our digital channels, surpassing the fourth quarter's initial target of 30% with a 60% digitalization rate 
by 2023. We also introduced the Concept Digital Package subscription via mobile bank, enhancing user experience 
and meeting  customers’ specific needs. Additionally, we unveiled a digital card accessible to both mass and 
affluent customer segments, enabling instant benefits upon subscription to various packages.

•  We launched a mass market retail brokerage platform within our mobile app, enabling the convenient and user-
friendly trading experience of more than 6,500 equities and exchange-traded funds listed on American stock 
exchanges without any commission. By eliminating the need for third-party intermediaries and physical presence, 
TBC Digital Bank enables users to create diversified portfolios that align with their financial goals and risk appetite. 
Our investment platform represents a big step forward in democratizing investment opportunities.

•  We launched a new banking app Hi!, designed specifically for under 18s. Hi! offers a range of products and 

services tailored to assist young people in navigating the early stages of their financial journey in a secure, fun and 
informative way. Within the first 3 months since launch, Hi! acquired c. 7,000 monthly active users. The app provides 
a user-friendly interface and aimes to provide educational resources and tools to empower young individuals in 
managing their finances responsibly. With hyper personalized offerings for young people, Hi! is committed to 
fostering a positive financial experience for the next generation.

•  We rolled out video banking for our retail customers living abroad. This tool facilitates swift onboarding processes 

and provides a convenient and efficient solution for clients to access various banking services. Face-to-face 
interactions enable personalized service and real-time query resolution. Notably, customers can utilise this video 
banking tool to open new accounts, obtain cards and initiate deposits. We are confident that this initiative ensures 
an accessible and user-friendly banking solution, catering to the needs of Georgian citizens residing outside the 
country. 

•  We have further enhanced the functionality of the online Buy Now Pay Later (BNPL) offering. We introduced 
a post-sale BNPL option, enabling clients to receive a cash refund for their purchase and repay it over four 
installments, representing a significant stride in meeting the evolving needs of our customers. With c.50,000 BNPL 
loans disbursed this year alone, the increasing popularity of this product underscores its resonance with customers 
seeking flexible and convenient payment alternatives. By addressing changing consumer preferences, our BNPL 
offering not only meets market demands but also establishes a competitive edge in providing efficient solutions 
that go beyond traditional payment methods.

DEVELOPING OUR PAYMENTS BUSINESS
Payments has been a big focus of our retail business in 2023, with progress in a number of areas.

Payments net revenues1 rose by 26% to GEL 269 million, amounting to 80% of Georgian net fee and commission 
income. The main driver of card transaction profitability is the combination of increased number of monthly active 
card holders and average ticket size for total payments. 

Our customers are also increasingly using their cards for digital payments and the payments volume to cash ratio has 
risen from 39% to 41%.

46

47

1  Payments net revenues refers to net fee and commission incomes from payments business of Georgia.

FNANCIAL STATEMENTSMANAAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONHOW WE CREATE VALUE FOR CUSTOMERS CONTINUEDMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023 
•  We have applied advanced data analytics capabilities to more effectively analyse customer card activity, 

enabling us to better predict cardholder churn as well as to offer more personalized campaigns to our one million 
cardholders. In 2023, we introduced instant cashback for our customers, which positively impacted overall customer 
satisfaction during marketing campaigns.  

•  Our roll out of transport solutions continues, with customers in 10 Georgian cities able to use TBC cards and digital 
wallets for transport payments, enabling more people to benefit from the easy and convenient payments in their 
daily lives.

•  Digital wallets are gaining popularity in Georgia, already reaching up to 40% of total contactless payments. 

We continue to support our digital first strategy and introduced digital cards under mass retail and Concept 
subscription packages with various customer tailored offerings.

AWARD-WINNING RETAIL BANKING

We are delighted to announce that once again in 2023, our retail banking services have received international 
recognition:

Best Online User 
Experience (UX) Portal of 
Corporate/Institutional 
Digital Bank in Central 
& Eastern Europe 2023 
from Global Finance

Best Integrated 
Consumer Banking Site 
in Georgia 2023 from 
Global Finance

Best Open Banking APIs 
in Central & Eastern 
Europe 2023 from Global 
Finance

Best in Social Media 
Marketing and Services 
in Central & Eastern 
Europe 2023 from Global 
Finance

TBC CONCEPT

TBC Concept is our flagship banking service for affluent customers. It contributes a 
significant share of total retail banking business, accounting for around 64% of our 
retail loans and 52% of our retail deposits and is also a major contributor to our fee and 
commission income.

MEASURING 
SUCCESS 
IN 2023

GEL 4.8 bln 

(2022: GEL 4.2 bln)
LOAN PORTFOLIO

GEL 3.9 bln

(2022: GEL 3.5 bln)
DEPOSIT PORTFOLIO

116 K 

(2022: 106 K)
 MONTHLY ACTIVE 
CUSTOMERS

With over 116,000 customers, TBC Concept is the leading private banking service provider in Georgia. We differentiate 
ourselves by providing convenient and reliable digital banking services, offering special benefits on banking products 
and delivering exclusive lifestyle offerings.

In 2023, TBC Concept continued to generate strong results. Our loan book and deposit portfolio increased by 13% and 
11% year-on-year, respectively, on a constant currency basis. Customers are also engaging more with the services we 
offer, as highlighted by revenue per customer increasing by 6% year-on-year. 

TBC Concept offers clients various subscription packages, which are tailored to the needs of specific customer 
groups. Our customers are increasingly engaging with us through digital banking. Hence, our highly popular “digital 
package” primarily serves customers who prefer to do their daily banking operations online without the support of a 
personal banker. Meanwhile, the “360 package” is designed for individuals who require a wider range of financial tools 
and are interested in brokerage services to better manage their funds, including the ability to invest in international 
equities and bonds. 

In addition, affluent customers can benefit from our multi-functional TBC Concept Flagship Space. This is comprised 
of 80% lifestyle and 20% banking and includes exhibition spaces, cafés, co-working areas, self-service and personal 
banking zones. During the year, the TBC Concept Flagship Space hosted many different events for business, art and 
culture.

During 2023, we continued to work on developing customer engagement. This included the launch of a Visa 
Concierge chatbot which has been jointly developed by VISA and TBC Concept and which seamlessly integrates 
the VISA Concierge service with the diverse advantages offered by Concept 360. With just one click, customers can 
utilise the chatbot to seek assistance from the concierge, obtain details about Concept 360 privileges, sign up for 
various events and take advantage of special offers available through Concept 360.

Affluent customers had exclusive access to over 500 special offers and promotions in 2023, including music and 
film festivals, theater festivals, specially curated tours, travel, sports, shopping and other recreational activities. We 
also continued to offer our Concept clients concierge services, including trip planning, studying abroad, restaurant 
reservations, flower delivery, dry cleaning, laundry and car services.

We are proud that our private banking services once more earned international recognition and received Best Private 
Bank in Georgia 2023 award from Euromoney.

48

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FNANCIAL STATEMENTSMANAAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONHOW WE CREATE VALUE FOR CUSTOMERS CONTINUEDMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023Making Life 
easier 
for emigrants
Video Banking

"This technological innovation simplified communication 
with my own country. Smartphones and new technologies 
are like a portal to Georgia. Directly as a result of 
technological improvement, I easily opened a TBC Bank 
account within 5 minutes through a video call.

I always wanted the money I earn through my work to 
benefit me and my family directly and simultaneously 
maintain the connection with Georgia, and in this regard, 
TBC assists." - Tsinari Ghvaladze

Open the account, manage your finances yourself.

50

51

FNANCIAL STATEMENTSMANAAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONHOW WE CREATE VALUE FOR CUSTOMERS CONTINUEDMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MSME Banking

Our banking business for micro, small and medium enterprises (MSME) had a 
successful year in 2023, helped by a supportive economic environment for Georgian 
companies. This was reflected in robust balance sheet growth as the MSME loan book 
increased by 14% year-on-year in constant currency terms, with strong growth in both 
micro and SME segments. There was also further progress in the roll out and uptake of 
digital financial services for MSME customers. 

E
M
S
M

Micro

SME

•  A full range of financial products and solutions from start-ups to well-

established enterprises;

•  Fast loan approval process driven by high automatization levels;
•  Convenient subscription model;
•  Best-in-class business support programme.

WELL-DIVERSIFIED MSME LOAN PORTFOLIO AS OF 31 DEC 2023

20.3%

14.4%

1.9%
2.2%
2.6%
3.3%

4.0%

5.4%

6.0%

7.3%

11.5%

10.9%

10.2%

Trade

Agriculture

Construction

Hospitality & leisure

Transportation

Healthcare

Automotive

Pawn shops

Food industry

Manufacturing

Services

Real estate

Other

YEAR IN REVIEW 

MSME GROSS LOANS 
PORTFOLIO (GEL BLN)1

MSME DEPOSIT 
PORTFOLIO (GEL BLN)1

5.5

2.7

2.8

4.8

2.4

2.4

1.8

0.9

0.9

1.9

1.1

0.8

31 Dec
2022

31 Dec
2023

31 Dec
2022

31 Dec
2023

Micro

SME

Foreign currency

Local currency

MEASURING 
SUCCESS 
IN 2023

GEL 5.5 bln 

(2022: GEL 4.8 bln)
MSME LOANS1

GEL 1.9 bln

(2022: GEL 1.8 bln)
MSME DEPOSITS1

68% 

(2022: 77%)
OF NEWLY REGISTERED 
BUSINESSES CHOOSE TBC2

62 K 

(2022: 60 K)
MONTHLY 
ACTIVE CUSTOMERS3

52

1  Segmental numbers of 2022 do not correspond to the numbers disclosed in 2022, due to the updated methodology. For detailed information, 

please refer to Note 27.

2  Based on internal estimates as of 31 December 2023.
3 

Includes monthly active MSME legal entities.

53

FNANCIAL STATEMENTSMANAAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONHOW WE CREATE VALUE FOR CUSTOMERS CONTINUEDMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MAINTAINING MOMENTUMThe MSME segment maintained solid growth momentum in 2023. The number of monthly active customers increased by 3% year-on-year to c. 62,000. The share of MSME customers using our digital banking platforms is growing, with digital monthly active customers rising by 3% to up to c. 35,000, equivalent to 17% of our MSME customer base. Over 68% of newly registered businesses are choosing to bank with TBC, which is testament to the quality of the products and service we are offering. Meanwhile, MSME business loan book and deposits rose by 14% and 8% year-on-year on a constant currency basis, respectively. GROWTH HELPED BY STREAMLINED PROCESSESLoan growth was driven by both micro and SME loans and continues to be supported by more streamlined business processes, including automation for loans below GEL 200,000. For the year as a whole, 77% of such loans were processed automatically, using pre-determined rules and a scoring model, which significantly decreased the time-to-money period. As a result, the share of micro loans in our total MSME portfolio increased by 1 pp year-on-year and reached 51%, making us the largest provider of micro business financing in the country. This year we continued our pre-accelerator programme with Impact Hub Georgia, which saw more than 50 selected 
start-ups compete for investment and supported in developing a business plan, communication strategy and 
technical plan, with the final taking place in Tallinn, Estonia. 

In 2023, we also launched Start-up loans for innovative businesses, which aims to finance start-up ideas without 
previous experience, collateral or downpayment with up to 18 months of grace period.

AGRICULTURAL INITIATIVES

To stimulate business growth in rural regions and facilitate new employment opportunities, we actively support local 
enterprises by offering accessible and affordable financial support.

We work in partnership with several state programmes, including “Enterprise Georgia”, “Host in Georgia” and 
“Preferential Agro Credit”, to support local production, as well as agricultural and hospitality businesses. The 
programmes offer reduced interest rates through government subsidies. In 2023, we disbursed around 2,600 loans 
totaling GEL 469 million.

We also undertook a 360-degree agricultural campaign, which was a blend of engaging video campaigns and an 
educational newspaper dedicated to agribusiness, which included experiences from diverse agricultural backgrounds 
and farmers in various regions.

TBC ANNUAL BUSINESS AWARDS
Since its inception in 2015, our Annual Business Awards event has aimed to promote and support business activities in 
Georgia. Over the past seven years, it has evolved into the most eagerly awaited business event of the year, drawing in 
over 4,000 companies from a broad cross-section of the economy. These businesses have showcased their success 
stories, inspiring others to transform their ideas into reality. This year we had over 400 applicants competing for awards. 

EARNING INTERNATIONAL RECOGNITION

We are proud that our digital banking offering continues to receive international recognition and received Best SME 
Bank Award in Central & Eastern Europe 2023 award from Global Finance.

ENHANCING SERVICE OFFERING FOR MERCHANTS

We continually strive to improve the quality of products and services we offer our MSME customers.

•  We have streamlined our merchant onboarding process by automating 80% of the point of sale (POS) application 
processing. As a result, the average merchant registration time has been slashed from one business day to one 
hour. Furthermore, the remote signing of POS agreements using SMS one-time-password (OTP) further enhances 
efficiency. With the help of mobile POS terminals (TPOS), the entire merchant onboarding procedure now takes just 
20-30 minutes, providing additional convenience and flexibility for small and micro merchants in untapped markets.

•  Recognizing the critical importance of cash availability for our merchants, in 2023 we improved the settlement 

process and rolled out a real-time settlement system for our acquiring business customers. This enables MSME 
customers to receive funds on their account instantly when transactions are made, compared to the following 
business day previously.

•  We have worked to improve the customer experience during the onboarding process as well as daily reporting 
capabilities by providing advanced analytical solutions using the www.tbcpayments.ge portal. We have added 
a subscription model for monthly reporting, enabling merchants to customize their reports according to their 
preferred timeframes.

•  As e-commerce in Georgia increases, we are developing tools to help our MSME customers accept online 

payments. In 2023, we simplified integration for merchants using the Shopify platform, and introduced Google Pay 
as an alternative payment method alongside the existing Apple Pay and card payments for e-commerce.

•  The number of merchant acquiring customers increased by 5% year-on-year in 2023 to almost 14,000 and the 
number of active POS terminals rose by 14% to nearly  33,000. We have extended partnerships with Georgia’s 
leading hospitality and delivery companies, strengthening the position in large corporate business segments as 
well. 

DIGITALIZATION AND REMOTE SERVICES INITIATIVES  

•  We have undertaken various initiatives to improve the functionality of our digital MSME platform, including 

implementing video checks for existing customers. The transition from traditional on-site physical visits to much 
more flexible video visits has made the loan application process much simpler and faster. 

•  We have expanded our outreach by investing in building the sales agent network as a channel for client acquisition 
through the www.tbcconsuli.ge platform. This user-friendly platform enables easy enrollment for individuals to join 
our sales team, where they will be able to sell common banking products and earn commissions. 

•  We have created a benchmark model which considers specific characteristics of businesses, allowing us to 

calculate a client’s income according to predefined parameters, eliminating the need for filling in detailed income 
statement forms. Beyond simplifying the application process, this change helps mitigate the risk associated with 
potential fraudulent income declarations by clients. This in turn will enable us to increase the share of automated 
decisions.

•  We have also implemented risk-based pricing for micro and agricultural loans, enhancing our approach to loan 

assessments and ensuring more tailored and accurate lending terms. The volume of fully digitally disbursed loans 
increased substantially in 2023, rising from 63% to 85%.

OUR BUSINESS SUPPORT PROGRAMME

Educational resources for businesses

We are dedicated to helping our business clients succeed by offering a comprehensive support program. It includes 
educational resources and tech tools available on www.tbcbusiness.ge, making everything accessible on one 
platform. This included the addition of new business courses and training sessions, which benefited more than 54,000 
customers in 2023. These sessions covered a range of subjects including marketing, finance, management and 
taxation, empowering participants with essential knowledge and skills. 

SUPPORTING START-UPS

The Startuperi platform supports early-stage companies, providing both financial and non-financial resources. The 
programme aims to increase the number of successful startups in Georgia by providing them with easily accessible 
capital, a digital platform for advertising campaigns, as well as various educational programmes, conferences and 
partnerships with large companies.

54

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FNANCIAL STATEMENTSMANAAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONHOW WE CREATE VALUE FOR CUSTOMERS CONTINUEDMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023Supporting 
innovative and 
technology 

Startup loans

Since childhood, I 
have been interested 
in nature and 
landscaping. Now I am 
a student and during 
my studies I had the 
idea to change my 
city and create more 
green spaces in it. 

Gigi Tabaghua, Santi

When our factory 
starts working in 
Rustavi, we will be 
able to recycle 8 tons 
of wheels per day. 

Luka Kapanadze, Ecowheels 

56

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023

57

FNANCIAL STATEMENTSMANAAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023CORPORATE AND 
INVESTMENT BANKING

Our CIB segment delivered strong growth in 2023, with loans increasing by 31% year-
on-year and deposits up by 8%, both in constant currency terms. We remain the market 
leader in corporate banking with 40.7%1 market share of the loan market.

Corporate

The largest and most trusted partner for corporate clients with the 
leading position both in loans and deposits.

I

B
C

Wealth 
management

An established wealth management business with growing 
financial advisory and brokerage franchises. 

Investment 
banking

TBC Capital – the leading investment bank in corporate debt 
capital markets (DCM) transactions and research.

YEAR IN REVIEW 

We remain market leaders in trade finance with our GEL 2.4 billion guarantees portfolio up by 12% on a constant 
currency basis, accounting for more than 46%3 market share. In 2023, our factoring portfolio increased by 57% year-on-
year on a constant currency terms to GEL 205 million. In 2023, we launched a dynamic platform catering to businesses of 
all sizes, capable of swiftly managing daily invoices and offering fully digitalized factoring solutions. This transformation 
streamlined procedures, cutting down financing time by more than 80%. This accelerated pace and digitalization 
initiative not only enhanced efficiency, but also significantly improved our customer journey and experience.

TRANSACTIONAL BANKING PERFORMING STRONGLY

Our CIB deposit book increased by 8% year-on-year in constant currency terms, driven by solid growth in local 
currency deposits. As a result, our market share1 in corporate deposits stood at 44.9%. The volume of FX transactions 
from corporate clients amounted to GEL 21.7 billion, up by 7% year-on-year, however due to lower FX volatility 
compared to last year, the margins generated on FX transactions led to a moderate increase in non-interest income. 
Cash management volumes from corporate clients increased by GEL 242 million or 4% year-on-year and amounted to 
GEL 6.9 billion.

CIB DEPOSIT PORTFOLIO  
(GEL BLN)2

CIB NON-INTEREST 
INCOME (GEL MLN)2

9.2

4.1

5.1

10.2

4.1

6.1

31 Dec
2022

31 Dec
2023

Local currency

Foreign currency

204

206

2022

2023

By installing bulk cash depository machines for our branches and large corporate clients, we have improved our 
offloading ratio to 18.1%. We collected GEL 1.6 billion cash from our customers, which is a 23% improvement year-over-
year. Currently, we operate 84 of these machines, which are located in the premises of our large clients and in all our 
major branches across the country. 

ENHANCING DIGITALISATION AND PROCESS EFFICIENCY

•  We have made progress in our commitment to optimize and digitalise the end-to-end credit origination and 

disbursement process. We have reduced time-to-money by up to 40%.

•  We've established a secure platform that enables signing of legal documents from any location, digitally. This 
initiative significantly reduces the need for in-person visits to branches, improving customer experience and 
accessibility. As of December 2023, around 51% of credit products, including loans and trade finance, were signed 
digitally, representing significant progress in our digitalization initiatives.

•  During 2023, we successfully integrated a fully functional factoring module with payment capability into our internet 

bank. Now, customers can digitally access details on their factoring agreements and handle overdue payments.

MEASURING 
SUCCESS 
IN 2023

GEL 8.3 bln 

(2022: GEL 6.3 bln)
CIB LOANS2

GEL 10.2 bln

(2022: GEL 9.2 bln)
CIB DEPOSITS2

GEL 2.1 bln 

(2022: GEL 1.4 bln)
AUM

8.0 K 

(2022: 7.7 K)
# OF CUSTOMERS

58

1  Based on data published by the National Bank of Georgia on the analytical toon Tableau as of 31 December 2023; in this context, corporate 

refers to legal entities.

2  Segmental numbers of 2022 do not correspond to the numbers disclosed in 2022, due to the updated methodology. For detailed information, 

please refer to Note 27.

3  Based on data published by National Bank of Georgia.

59

FNANCIAL STATEMENTSMANAAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONHOW WE CREATE VALUE FOR CUSTOMERS CONTINUEDMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023CORPORATE BANKINGDYNAMIC CREDIT GROWTH BOOSTING MARKET SHAREOur CIB loan book grew by 31% year-on-year in constant currency terms. This was mainly driven by increased exposure to large and mid-sized corporate clients which accounted for 56% of CIB loans, a 3 pp year-on-year increase. At the same time, the concentration ratio of the largest borrowers remains low, with the top 10 borrowers accounting for just over 6% of the total loan book. As a result, our market shares in corporate loans stood at 40.7%1 at the end of 2023.The loan book remains well-diversified across a wide range of sectors of the Georgian economy, with strong growth in 2023 in the production & trade of construction materials, agriculture and heavy manufacturing segments in particular. No single industry accounts for more than 22% of the total loan book. We also continue to diversify risk through loan syndication, which also generates additional fee and commission income.PREDICTIVE TOOL DEVELOPED TO CALCULATE CLIENT POTENTIAL

As a key component of our ongoing commercial excellence transformation initiative launched in 2020, we have 
improved our corporate client management and analytical tools by incorporating estimates of client potential. 
Leveraging extensive data analytics and machine learning capabilities, this tool plays a significant role in identifying 
the banking potential of clients. This feature allows us to better evaluate profitability, understand client expectations, 
identify financial needs and communicate more effectively with companies. As a result, our corporate clients receive a 
timely and high-quality service. 

INVESTMENT BANKING AND WEALTH MANAGEMENT

IMPROVING OUR BROKERAGE AND ADVISORY SERVICES

TBC Capital is the leading provider of investment banking services, brokerage and research solutions in Georgia. 
We offer a full range of financial services from structuring to executing deals or advising on complex corporate 
transactions. This year our corporate advisory team successfully closed its largest transaction to date – the minority 
buyout of a leading payments provider in Uzbekistan, Payme, for the consideration of USD 55.7 million. By closing 
this transaction, we reached an important milestone of concluding the first out-of-Georgia M&A (mergers and 
acquisitions) deal. Furthermore, in 2023, TBC Capital successfully closed two more important deals – the first one was 
a border-crossing M&A transaction in the e-commerce industry, while the second deal was a cross-sector synergy 
facilitating transaction between the healthcare and education industries. Furthermore, the advisory branch continues 
to grow by expanding its expertise across a growing number of industries and by completing multiple consulting and 
valuation projects for private investors, as well as large corporates with international shareholder bases.

LEADING GEORGIA’S CAPITAL MARKET DEVELOPMENT

While still at an early stage of development, Georgia’s capital markets are experiencing rapid growth - the local 
corporate market's total new issuance increased by 75% year-on-year to GEL 1.3 billion GEL. TBC Capital is at the 
forefront of developing the DCM market, holding a 56%1 market share in debt capital markets transactions across a 
broad range of sectors.  We acted as placement agents in key milestone transactions, whether as sole manager or 
alongside local investment banks. This included Tegeta Motors which, with TBC Capital as the sole lead manager, 
issued the first-ever GEL bonds for individual investors with a fixed coupon rate on the market, enabling our retail 
investors to invest money in Georgian Lari, supporting country’s Larisation strategy. Also, TBC Capital acted as a joint 
lead manager to place a USD 150 million Sustainability Linked Bond, which marked the largest ever transaction on the 
Georgian capital markets. We also participated  in a number of ESG bond issues, serving as the placement agent for 
three ESG bonds, encompassing both green and sustainability-linked initiatives. In two of those, TBC Capital acted as 
the sole lead manager, underlying our commitment to promoting ESG bonds in Georgia. 

TBC Capital acted as the sole lead manager for a total of five private bond placements in 2023, including IFI bonds. 

LOCAL MARKET - PUBLIC OFFERINGS

CELLFIE MOBILE

TEGETA MOTORS

AUSTRIAN GEORGIAN 
DEVELOPMENT

GEL 65,000,000

GEL 20,000,000

USD 15,000,000

3 Year, Public Placement, 
TIBR6M+3.5%

December 2023
Joint Lead Manager

2 Year, Public Placement, 
14.5%

2 Year, Public Placement,
8.5%

December 2023
Lead Manager

October 2023
Lead Manager

SILK REAL ESTATE

GEORGIA CAPITAL

TEGETA MOTORS

USD 20,000,000

USD 150,000,000 (SLB)

GEL 20,000,000 (Green)

3 Year, Public Placement, 
9.25%

September 2023
Joint Lead Manager

5 Year, Public Placement, 
8.5%

August 2023
Joint Lead Manager

2.5 Year Public Placement, 
TIBR6M+3.5%

June 2023
Lead Manager

TBC LEASING

ENERGY DEVELOPMENT 
GEORGIA

SILK REAL ESTATE

GEL 15,000,000 (Green)

USD 10,000,000

USD 20,000,000

3 Year, Public Placement, 
TIBR6M+2.75%

2 Year, Public Placement, 
8.5%

June 2023
Lead Manager

June 2023
Lead Manager

3 Year Public Placement, 
9.0%

April 2023
Joint Lead Manager

TBC LEASING

RICO EXPRESS

GEL 100,000,000

GEL 130,000,000

3 Year Public Placement, 
TIBR3M+2.75%

3 Year Public Placement, 
TIBR1D+2.0%

March 2023
Lead Manager

March 2023
Lead Manager

LOCAL MARKET  - PRIVATE OFFERINGS

IFI DEALS

TBC BANK 
GROUP PLC

TBC LEASING

ADB

FMO

USD 15,000,000

USD 6,545,000

GEL 20,000,000

GEL 45,000,000

3 Year Private Placement

5 Year Private Placement

2.5 Year Private Placement

5 Year Private Placement

March 2023
Lead Manager

January 2023
Lead Manager

June 2023
Lead Manager

May 2023
Lead Manager

60

1  TBC Capital’s market share in publicly and privately issued corporate bonds in Georgia during 2023.

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the Georgian 
Economy

Infrastructural Developments 

We are committed to advancing infrastructure in Georgia through diverse partnerships and initiatives. 
Our key projects include the construction of approximately 100 kilometers of roads, 30 kilometers of 
highways and 70 bridges.

We expect public and private investment in infrastructure projects throughout Georgia to continue in the 
years to come, a trend which we are very well placed to participate actively in.

LAUNCHING DIGITAL INVESTMENT PLATFORM FOR BROKERAGE CUSTOMERS

In 2023, we extended the range of financial service tools we offer by launching a digital investment solution in the TBC 
Mobile app. This platform provides a convenient and commission-free trading experience for over 6,500 equities and 
exchange-traded funds listed on American stock exchanges and reflects our commitment to making sophisticated 
financial services accessible to a wider demographic. Alongside the app launch, TBC Capital ran an educational 
campaign to equip users with investment guidelines and user-friendly tools to enhance their financial literacy. As of 
December 2023, the app had over 6,200 registered users.

During 2023, TBC Capital’s total assets under management (AUM) increased by over 50% year-on-year to almost GEL 
2.1 billion, which was mainly attributed to growth in resident clients’ AUM. This success is attributed to our continued 
provision of personal advisory services for High Net Worth Individuals (HNWI), cash management services to 
corporate clients and the mass affluent retail segment.

FURTHER EXPANSION OF OUR RESEARCH SERVICES 

Our research division supports decision-makers with comprehensive and timely macroeconomic and sector-
specific analyses relating to Georgia and the broader regional landscape. This includes consistent weekly, monthly, 
and quarterly publications. In 2023, we expanded our content to include new offerings, including electricity market 
overview, retail trade in apparel and electronics and infrastructure sector overview. TBC Capital also held more than 40 
individual and large-scale presentations and conferences with clients and wider audiences on such topics as FMCG 
industry, real estate near the seaside, primary education and energy. 

As strategic advisers, we provide our audience with insights on how the latest developments can impact their business 
and the broader economy in general. We work with not only the clients of TBC, but also different business groups, 
IFIs and representatives of embassies through business associations and chambers of commerce. In this regard, we 
researched how EU candidate status could impact the Georgian economy and presented the findings to more than 
200 members of the local business community. In aggregate, TBC Capital delivered over 200 publications in 2023, and 
the complete list can be accessed at www.tbccapital.ge. Moreover, over the course of the year, TBC Capital ran several 
large-scale conferences catering to both local and international stakeholders invested in Georgia. 

INCREASING SHARE OF INVESTMENT PRODUCTS IN WEALTH MANAGEMENT AUM 

Our Wealth Management team continues to offer a wide range of personalized banking and investment products to 
our clients, as well as exclusive lifestyle benefits for premium events in the country. During 2023, investment product 
penetration to total AUM increased from 21% to 33%, emphasizing the value of our personal advisory services and 
increasing financial sophistication within this customer segment.

Among the new products and services added in 2023, we launched security-backed loans, a strategic initiative that 
facilitates access to new lending resources for our wealth management clients. Also, we rolled out VISA Concierge, 
which resonated very well, with a penetration rate exceeding 50% among eligible clients, underscoring the importance 
of our value-added services.

We were named Best Corporate Bank in Georgia in the inaugural category awarded by Euromoney. This accolade 
recognizes our continuous commitment to providing our clients with the best possible products and services. We 
were also named:

Best Trade Finance and 
Supply Chain provider in 
Georgia 2023 from Global 
Finance

Best Foreign Exchange 
Provider in Georgia 2023 
from Global Finance

Best Treasury and Cash 
Management in Georgia 
2023 from Global Finance

Market Leader and the 
Best Service Provider in 
Trade Finance in Georgia

Best Corporate Bank in 
Georgia 2024 
from Euromoney

Best Investment Bank 
in Georgia 2023 from 
Euromoney

Best Private Bank in 
Georgia 2023 from 
Euromoney

62

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GEOP

Founded in 2018, Nuts Incorporated has established itself as one of the leading agricultural 
companies specialising in the growing and processing of nuts in Georgia. Together with the 
700 hectares of almond and 2,500 hectares of hazelnut orchards, the company operates almond 
and hazelnut processing plants, enabling them to produce a diverse range of nut products. Nuts 
Incorporated has a large export footprint in Europe, accounting for more than 40% of the firm’s 
harvest.

In 2023, TBC Bank partnered with the group by extending a lending facility which was used to expand 
hazelnut orchards by 1,000 hectares and to acquire nut processing facilities.

TBC Bank is proud to be a part of the company’s growth story and looks forward to seeing the firm’s 
further success.

Founded in 2014, “Georgian Products” (GEOP) is a manufacturer of pet products with its primary focus on 
pet furniture production. GEOP offers customers a selection of more than 140 products, all manufactured 
with environmentally friendly materials. The company’s sales exceeded GEL 25 million in 2023, all of 
which is generated from export markets in the EU and the US. 

TBC has been the company’s partner since its establishment. With the aid of TBC’s lending facilities, the 
company has equipped its production facilities, enabling the firm to manufacture high quality products 
at competitive prices.

TBC Bank is honored to contribute to the company's journey of expansion and excited to see its ongoing 
success.

64

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FNANCIAL STATEMENTSMANAAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONHOW WE CREATE VALUE FOR CUSTOMERS CONTINUEDMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023 
M
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N
C
E

I

F
N
A
N
C
A
L
S
T
A
T
E
M
E
N
T
S

I

I

A
D
D
T
O
N
A
L
I

N
F
O
R
M
A
T
O
N

I

Investment module 
in mobile bank

A new trending feature in our mobile bank. The investment module in our
mobile bank app simplifies the steps to successful investments.

66

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023

67

HOW WE CREATE VALUE FOR CUSTOMERS CONTINUED 
 
 
TBC PAY

TBC Pay is the leading payments provider in Georgia, offering convenient 
payments solutions to customers via its wide network of self-service 
terminals. Operating alongside the Georgian retail banking business, TBC 
Pay forms another part of the payments customer value proposition for 
retail clients, enabling convenient services such as P2P and bill payments.

MEASURING 
SUCCESS 
IN 2023

4.5 K 

(2022: 4.3 K)
# OF SELF-SERVICE 

GEL 10.2 bln

(2022: GEL 8.1 bln)
VOLUME OF PAYMENTS 

TERMINALS

TRANSACTIONS

GEL 27 mln 

(2022: GEL 20 mln)
PROFIT

1  Operating income refers to sum of net interest and net non-interest incomes.

68

69

FNANCIAL STATEMENTSMANAAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONHOW WE CREATE VALUE FOR CUSTOMERS CONTINUEDAT A GLANCETBC Pay was launched in 2008, since which time it has established itself as the largest payment service provider in Georgia. Currently, the company operates around 4,500 self-service terminals throughout the country, as well as online and mobile applications. During 2023, the volume of transactions has increased by 26% year-on-year. YEAR IN REVIEWThe company’s primary focus is to improve customer experience. In 2023, the company reviewed and improved its service availability, including a full overhaul of its network infrastructure.In 2023, transaction turnover increased by 25% year-on-year to GEL 2.0 billion. Operating income1 increased by 29% year-on-year to GEL 61 million. In addition, profit grew by 35% year-on-year to GEL 27 million.Furthermore, in 2023, we installed a new IT platform which allows agents to offer their customers payment services in the name of TBC Pay with the help of an API on their websites and mobile applications.LOOKING AHEADIn 2024, TBC Pay plans to continue focusing on improving customer experience and system sustainability, achieving high security standards, and diversifying payment products.After legislative changes in 2023, payment service providers can now participate in open banking projects, which give customers an opportunity to access their finances in one space instead of using different online or mobile bank platforms. Our team is actively working in this area and plans to obtain an open banking licence in early 2024. We also plan to expand agent channels with the new technological platform implemented in 2023.MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023TBC LEASING

A wholly owned subsidiary of TBC Bank, TBC Leasing offers an alternative 
source of financing to our retail and business clients. As of the end of 2023, 
it had 86% share1 of the leasing market. 

TBC Leasing continues its active involvement in the financing of green, renewable and energy-efficient assets through 
various initiatives, including: 

• 

In 2023, TBC Leasing successfully placed GEL 15 million green public bonds. The placement was the first national 
currency denominated green issuance on the local capital market among financial institutions. The proceeds from 
the issuance have been directed to finance growth of TBC’s green leasing portfolio. The decision to issue Green 
Bonds, along with the financing of energy-efficient assets - electric vehicles, production equipment, solar panels - 
is a core part of the company's goal to help increase the availability of sustainable financing in the country and the 
development of the local capital market. 

MEASURING 
SUCCESS 
IN 2023

86% 

(2022: 80%)
MARKET SHARE1

2,002

(2022: 2,034)
# OF CUSTOMERS

GEL 377 mln 

(2022: GEL 290 mln)
LEASING PORTFOLIO

GEL 20 mln 

(2022: GEL 14 mln)
PROFIT

• 

In addition, we commenced a collaboration with the Green for Growth Fund (GGF) to develop a digital platform, which 
will allow our customers to submit requests for funding for prospective solar photovoltaic projects and obtain quotes 
from TBC Leasing in a more efficient way. This platform will be integrated into TBC Leasing’s website and will be 
equipped with a leasing and an impact calculator for solar PV systems – which will enable potential clients to estimate 
the leasing rates from different technology suppliers, including the main impact metrics such as energy and carbon 
dioxide (CO2) emission reduction, savings in monetary terms and estimated payback period.

As a result, our green leasing portfolio has grown to GEL 32 million in 2023 from just GEL 25 million a year earlier. Over 
the past five years, our green portfolio has increased by 6 times. We plan to further increase our green leasing portfolio 
in the coming years.

LOOKING AHEAD
Despite solid growth in recent years, with a 5-year CAGR of 7%, the Georgian leasing market has substantial growth 
potential given its still low penetration level, as leasing volumes account for only around 1% of Georgia’s GDP, 
significantly below peer countries where leasing typically accounts for 4-5%2 of GDP. We believe TBC Leasing is well 
positioned to continue to benefit from the further structural growth of this market.

CORPORATE LEASING PORTFOLIO
BREAKDOWN AS OF 31 DEC 2023

RETAIL LEASING  PORTFOLIO
BREAKDOWN AS OF 31 DEC 2023

4%

5%

10%

10%

5%

27%

20%

19%

44%

56%

Construction

Service

Agriculture

Medicine

Development

Manufacturing

Trade

Other

Used cars

New cars

1  Based on internal estimates.
2  Based on UK Good Governance Fund, Leasing Market Research. 

70

71

FNANCIAL STATEMENTSMANAAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONHOW WE CREATE VALUE FOR CUSTOMERS CONTINUEDAT A GLANCEOur technical know-how and specialist knowledge and expertise enable us to offer our clients all-round asset finance solutions and other complementary advisory services, including financial leasing, operating leasing, and sale and leasebacks, all of which are tailored to the individual customer’s needs. We serve both individual customers and businesses operating across Georgia through authorized representative dealerships, vendors, direct sales channels, and TBC Bank branches. The ability to tap into TBC Bank's wide sales network is a major competitive advantage.YEAR IN REVIEWThe leasing portfolio expanded by 30% year-on-year in 2023 on a constant currency basis reaching GEL 377 million as of 31 December 2023, giving us a dominant 86%1 market share. 92% of the portfolio related to legal entities, led by the construction, service and manufacturing sectors. The remaining 8% of the portfolio related to individual clients. New cars accounted for 44% of the total retail portfolio, used cars the remaining 56%. In 2023, TBC Leasing generated profit of GEL 20 million, up 43% year-on-year.MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023COLLEAGUES

HOW WE CREATE VALUE FOR 
COLLEAGUES

COLLEAGUES

We are dedicated to cultivating a safe and thriving workplace environment, 
supporting individual development and growth, promoting diversity, 
equality and inclusion within our workforce, all while delivering top-tier 
services to our clients.

MEASURING 
SUCCESS 
IN 2023

58% 

(2022: 59%)
EMPLOYEE NET 
PROMOTER SCORE1

37%

(2022: 36%)
WOMEN IN MIDDLE 
MANAGERIAL POSITIONS2

88% 

(2022: 89%)
ENGAGEMENT 
INDEX3

TBC Academy, established in 2011, provides a wide spectrum of learning programs to every member of the TBC group. 
In 2023, more than 2,000 employees participated in various courses and programs including business development, 
agile transformation, brand experience, law, financial analytics, and the refinement of essential soft skills.

Notably, TBC Academy expanded its Leadership programs, transcending national boundaries and providing our 
employees with opportunities to develop leadership skills on a global scale. Among the essential topics covered in the 
programs were: Strategic mindset, Communication, Negotiation, Leading Leaders etc. Up to 200 people successfully 
graduated from these programs, with highly positive feedback.

We have also provided financial support to our employees to attend various external courses and gain international 
certifications such as MBA, CFA, FRM, ACCA and others.

Ensuring a secure work environment continues to be our priority. In 2023 we renewed mental health program sessions, 
which offer a range of benefits and various activities to support our employees, such as:

•  Monthly newsletters focused on mental health for our employees, delivered via internal communication channels;
•  Workshops, meetings, and physical activities for TBC Bank staff. 

Throughout the year, we conducted six workshops dedicated specifically to stress management in everyday life, along 
with offline seminars featuring professional speakers to enhance employee awareness. Additionally, we organized 
various physical activities, such as Yoga Therapy. All these activities were planned and implemented based on 
feedback from our employees.

We offer competitive remuneration packages to our employees, which are comprised of a fixed salary, performance- 
based bonuses and a benefits package, which includes health insurance, critical disease and life insurance, paid sick 
leave, as well as six months fully-paid maternity and paternity leave. Additional benefits include a social assistance 
package in case of marriage, childbirth and family member support, paid days off for all employees and extra paid days 
off for employees with more than three children, as well as special social payments for employees with more than four 
children.

Throughout 2023, significant changes were implemented. In addition to rolling out a new HR Core system, we provided 
improved benefits for employees, such as enhanced maternity benefits and insurance terms.

Performance management

Our performance management system is carefully designed to reinforce employee productivity while fostering a 
culture of open communication and constructive feedback.

It is closely allied with our Group’s overall goals, focusing on clarity, fairness, and honesty. We're dedicated to making 
sure our team members understand their roles within the company. We involve them in setting their own goals and 
provide guidance to help them succeed. Regular feedback and constructive conversations are a natural part of the 
performance management process.

We recognize that different roles call for different performance evaluation methods. For our front-line team, we set 
monthly goals and tie rewards to their performance in sales and customer service. Middle managers and our non-
customer-facing staff are assessed using KPIs and a competency-based approach. In our commitment to continuous 
improvement, we use a 360-degree evaluation process. This allows every team member to receive feedback from their 
managers, colleagues and subordinates. It's a comprehensive way for our employees to understand how others view 
their performance, discover strengths and identify areas for growth, all while acquiring new skills.

Throughout 2023, we proactively worked on fortifying our feedback culture. We organized a series of training sessions 
for our employees, underlining the significance of open communication and collaboration, firmly convinced that by 
working together, we can attain remarkable accomplishments.

Employee engagement and motivation 

We strive to develop a supportive and empowering organizational culture to offer equal opportunities for work and 
development and to foster a healthy work-life balance. Our strategy centers on actively promoting our company values to 
be applied internationally by every employee, while encouraging cultural diversity and helping foster a global mindset. 

1  The Employee Net Promoter Score (ENPS) was measured in December 2023 by an independent consultant for the Bank’s employees.
2  Branch managers, division and department heads, as well as middle level of the Group’s subsidiaries.
3  Engagement Index was measured in December 2023 by an independent consultant for the Bank’s employee’s and measures how much employees 

feel involved and committed to TBC Bank.

72

73

FNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONOVERVIEW We value our people as our greatest asset and aim to be the top employer in the areas in which we operate. With an effective talent acquisition and development framework, we support the Group’s strategy and help to create maximum value for both TBC and our employees. We have implemented hybrid working arrangements providing our employees the flexibility to choose their work locations. Currently, the majority of our non-customer facing employees operate from remote settings, leading to higher levels of employee satisfaction and improved overall efficiency throughout the Group. In 2023, we implemented a significant salary increase averaging 24% for our bank employees in customer-facing and support roles, which together comprise 56% of our workforce. In 2023, around 500 members of the TBC Bank visited France for the Rugby World Cup to celebrate our accomplishments and foster a spirit of collaboration. Furthermore, TBC Bank employees participated in leadership training programs, including those by BLED (Bled school of management), Develor (Develor international), LPI (Leadership Pipeline Institute) and IMD (Institute of Management Development), held in Georgia and other countries.   OUR MAIN STRATEGIC PRIORITIESTalent acquisition and developmentWe strive to be the best employer in the Georgian market and in line with this goal, we aim to build a best-in-class talent acquisition and development function.We actively monitor the labour market in Georgia and other countries in order to expand our capabilities to attract key personnel globally, in areas such as business, finance, risk and IT.For entry-level positions in back-office functions, we run a well-regarded internship programme to attract the best students from Georgia’s leading universities. After the successful completion of a one-year internship, the best candidates are offered employment in various departments, including finance, risk, corporate, marketing, IT and data analytics. In addition, we are actively cooperating with local universities and colleges, conducting job fairs, visits to universities over the county and actively participating in different marketing activities, in order to attract recent graduates across a wide range of roles.Since 2019, our internal IT Academy has been a hub for tech education, offering courses in front-end, back-end development, DevOps, and more. These courses are available free to both our employees and potential candidates. Led by experienced staff and industry professionals, the Academy has trained over 1,100 individuals from outside the organisation and 1,500 within, bringing in more than 300 skilled professionals to TBC Group.In 2023, our IT Academy launched a project in partnership with USAID (TBCxUSAID for technological education), aiming to train more than 700 participants, through 9 newly designed courses. We also introduced an iOS Laboratory. This project focuses on female empowerment and reaching regional areas.MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023Our CEO and the executive management team are the main drivers in endorsing the corporate culture and values 
through regular communication with employees. Hybrid meetings (virtual and in-person) are held consistently to 
share the Group’s strategy and achievements as well as obtain feedback. Our existing social and cultural activities are 
reviewed on a regular basis to keep them relevant for our colleagues.

We support and encourage our employees to actively consider applying for different positions, to participate in 
open selection processes for a new job role, and to seek promotions within the Group. Under equal conditions, the 
priority is given to internal candidates. In 2023, the promotion and horizontal transfer rate was around 35% for the 
Bank. In 2023 we have been actively working on strengthening our IT functions by hiring international and local senior 
domain experts, to support our business strategy. The Group succession Planning Policy was created and approved 
in 2023.  We successfully collaborated with Egon Zehnder in this process and still actively use their help in key people 
development. 

Emphasis is placed on acknowledging the achievements of our team members by sharing success narratives across 
our internal communication channels. On top of that, we have implemented various internal rewards with the aim 
of fostering a service-oriented culture and enhancing the focus on customer satisfaction among our employees. 
Additionally, a mentorship program designed specifically for the frontline staff was implemented, with the aim of 
facilitating the seamless integration of new hires into the operational processes.

We consistently track our employee satisfaction and engagement. Last year, 78% of our workforce actively 
participated in the anonymous Employee Engagement survey, and our employee net promoter score (ENPS) remained 
at a high level, at 58%1, compared to 59% in 2022, remaining well above the European industry average of 42%2. The 
survey findings undergo comprehensive analysis and are subsequently presented to the executive management and 
the Supervisory Board, feeding into strategic planning for future initiatives.

Sustaining a secure working environment continues to be our foremost concern. With the entire team, we are actively 
pursuing new and effective approaches to enhance employee wellbeing and operational efficiency. For example, 
in 2023 a revitalized mental health program was launched across the group, emphasizing a range of physical and 
educational activities.

Equality and diversity 

We are dedicated to fostering diversity, equality, and inclusivity within our workforce while actively combatting 
discrimination in all its forms. Our organisation embraces and encourage our employees differences in age, gender, 
race, color, disability, ethnic background, family or marital status, gender identity or expression, language, national 
origin, physical and mental capabilities, political affiliation, religion, sexual orientation, socio-economic background, 
and all other qualities that contribute to the individuality of our team members.

We guide our activities with our Diversity, Equality and Inclusion Policy. The Policy provides clear guidance for 
ensuring the proactive and consistent integration of diversity, equality and inclusion in the Group’s work inside the 
company, in the marketplace and in the community at large. The policy is available at: www.tbcbankgroup.com.  

We remain committed to having a gender-balanced workforce and culture that supports and empowers women. We 
set a target at the Bank level to increase the number of women in middle managers and agile leaders from the current 
level of 40% to 43% by 2024. Starting from 2023, the agile managerial positions - Product Owners and Chapter Leads 
- were included in combined target for middle management and agile leaders in order to reflect the organisational 
transformation and structure in the Bank. Our experience shows that an agile structure creates a more dynamic working 
environment, instills an open culture and empowers women and men in different roles and functions. Furthermore, in 
2022 and 2023, we expanded our approach to certain subsidiaries of the Group and incorporated individual diversity 
targets within their ESG strategies.

Affirming our commitment as endorsers of the WEPs (Women’s Empowerment Principles), we pledge to champion 
gender equality, foster employee diversity, empower women, and highlight our dedication in public forums. For robust 
monitoring and evaluation, we consistently collect, analyse, and report sex-disaggregated data monthly, establishing a 
baseline, measuring outcomes, evaluating the impact of our initiatives, and tracking progress toward internal diversity 
targets for specific positions.

In our ongoing support for equality, diversity, and inclusion, we continue to  focus on training. From April 2023, our 
employees partake in weekly face-to-face sessions covering topics like a healthy working environment, addressing 
stereotypes, recognizing discrimination and its impact, understanding various forms of violence, and the significance 
of equality and equity in the workplace and society.

The tables below show the data at the Group level. 

SUPERVISORY BOARD*

EXECUTIVE MANAGEMENT

5

5

5

5

5

4

3

3

2

38%

62%

29%

71%

38%

63%

1
17%

83%

1
17%

83%

1
20%

80%

2021

2023
* Throughout 2022, we had three female non-executive directors until Maria Luisa Cicognani stepped down from the Board in 
September 2022. On June 26, 2023 Janet Heckman was appointed to the Supervisory Board of JSC TBC Bank. 

2023

2022

2022

2021

MIDDLE MANAGERIAL POSITIONS**

ALL EMPLOYEES

185

192

99

106

201

118

5,493

5,782

6,168

2,624

2,762

2,803

35%

65%

36%

64%

37%

63%

68%

32%

68%

32%

69%

31%

2021

2022

2023

2021

2022

2023

** Branch managers, division and department heads, as well as middle level of the Group’s subsidiaries.

Female

Male

We have a diverse team consisting of experienced professionals and young, talented individuals fresh from top 
universities in Georgia and abroad. We strongly believe that this mix of ages fosters a dynamic, high-performing team, 
resulting in better outcomes.

AGE DIVERSITY STATISTICS 2023

4%

11%

42%

Under 29

30-39

40-49

Over 50

43%

1  The Employee Net Promoter Score (ENPS) was measured in December 2023 by an independent consultant for the Bank’s employees.
2  The European industry average of Employee Net Promoter Score (ENPS) was measured in December 2023 by an independent consultant.

74

75

FNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONHOW WE CREATE VALUE FOR COLLEAGUES CONTINUEDMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023In 2023, we implemented a new Health and Safety Policy. According to Georgian legislation, since September 2019 
every company has been obliged to hire a Health, Safety and Environment (HSE) specialist to ensure implementation 
of the HSE management system and standards. Currently, we outsource HSE management to an experienced 
company that, together with the Bank’s team, is in the process of developing an HSE policy and strategy. Once every 
four months, HSE specialists carry out inspections and develop specific reports about the risks and hazards in all 
branches and offices. Twice a year, HSE specialists measure the microclimate and light in every branch and office to 
make a more comfortable working environment for employees. Risk assessments are updated every four months, 
highlighting which risks and hazards should be controlled. Every six months, we conduct fire and evacuation drills. 
Once a year we conduct trainings for all employees in HSE, fire, electric, ergonomics, emergency action plan, stress 
and human factors. The Health and Safety framework applies to all employees and contractors, both full-time and part-
time.

The Compliance Department regularly conducts tailored training sessions for different employee groups based 
on their job specifications in the following areas: anti-corruption, anti-bribery, ethical issues, as well as anti-money 
laundering and sanctions. During 2023, over 7,420 employees have undergone such training. Periodic audits are also 
conducted by the Internal Audit Department to identify any violations or inappropriate behaviour.

Furthermore, on an annual basis, we conduct mandatory tests for all employees of the TBC Group to raise awareness 
and highlight the importance of our internal policies and procedures. The topics include but are not limited to: 
safe working environment, code of conduct and code of ethics, data and information security, whistleblowing, 
environmental issues, inside information, corruption, money laundering, fraud and operational risks.

This year, internal control team conducted in-person fraud awareness trainings for our front office staff, involving 
approximately 1,400 employees. These sessions aimed to enhance their ability to identify and prevent potentially 
fraudulent activities, reinforcing our commitment to a secure operational environment. This proactive approach aligns 
with our ongoing efforts to uphold the highest standards of integrity and protect our organisation from threats.

GENDER PAY GAP1 

We regularly review our pay levels and make sure that men and women are paid equally for doing the same type of job. 
In 2023, our mean gender gap for the Bank employees remained at the same level as 2022 at 44%, which means that, on 
average, men received higher remuneration than women (mean gender pay gap in hourly pay). This is mainly due to the 
higher number of women being employed in junior roles, including front-office customer service positions. While for 
middle management, the mean gender pay gap was negative -17% in 2023 and -5% in 2022, which means that women 
were better remunerated than men. We remain committed to achieving a better gender balance and increasing the 
proportion of women working in senior and middle-level roles. 

GENDER DISTRIBUTION ACROSS DIFFERENT POSITIONS* 

72%

79%

64%

28%

36%

21%

61%

39%

Full Bank

Middle management

Front office

Back office

*The data in the given table is presented for the Bank only.

Female

Male

ETHICAL STANDARDS, RESPONSIBLE CONDUCT AND SAFETY AT WORK

TBC Group is dedicated to conducting business with a focus on upholding high ethical standards, respecting human 
rights, cares about the environmental and community concerns, and encouraging its employees to act with integrity 
and responsibility towards each other and other stakeholders.

For this purpose, we have developed a set of policies at the Group level. We closely monitor adherence to these. All 
group level policies are revised and updated on a regular basis. During our 2023 revision process, several policies (AML 
Policy, Sanctions Policy, Anti-Bribery, Anti-Corruption and Prevention of the Facilitation of Tax Evasion Policy, Group 
Risk Appetite Statement related to Financial Crime) were combined into one policy - Anti-Financial Crime Policy. Also, 
Code of Ethics and Code of Conduct were combined into one policy - Code of Conduct and Ethics.

These policies can be found on our IR website at www.tbcbankgroup.com and are comprised of:

•  Code of Conduct and Ethics;
•  Diversity, Equality and Inclusion Policy; 
•  Anti-Financial Crime Policy;
•  Human Rights Policy; 
• 
•  Global Data Protection Policy;
•  Environmental and Climate Change Policy.

Incident Response Policy (Whistleblowing Policy);

We have introduced an Employee Discrimination, Violence and Harassment policy and the Health and Safety Policy at 
the Bank level, with distribution extending to the group level. 

The Employee Discrimination, Violence and Harassment policy applies to all employees, customers and all persons 
with whom employees communicate or provide financial services. The policy defines types of violence covering 
physical and/or mental violence as well as the threat of damage to a person or property, verbal abuse, psychological 
pressure, sexual harassment, etc. Furthermore, the policy establishes a committee which is responsible for reviewing 
reported cases, decision-making and adequate response actions, including cancelation and/or restriction of services 
for a customer, contractor or other third party. The policy emphasizes once more, how important it is to provide a safe 
and secure environment to our employees, both in the front and back office.

76

77

1  The gender pay gap is calculated as of April 2023.

FNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONHOW WE CREATE VALUE FOR COLLEAGUES CONTINUEDMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023Together we’ll win 
– supporting the 
Georgian Rugby team 
in France

As an integral part of our corporate culture, around 500 members of the 
TBC Group visited France for the Rugby World Cup to celebrate our 
accomplishments and foster a spirit of collaboration.

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023

79

FNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONHOW WE CREATE VALUE FOR COLLEAGUES CONTINUEDMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023COMMUNITY

HOW WE CREATE VALUE FOR 
COMMUNITY

COMMUNITY

We acknowledge our social responsibility and are committed to create 
a more promising future for the communities in which we operate. Our 
wide range of impactful and sustainable initiatives primarily center around 
promoting business growth, empowering youth and women, and fostering 
culture and sports.

CREATING EQUAL OPPORTUNITIES FOR WOMEN 

•  TBC and USAID Economic Security Program jointly hosted for the third consecutive year the Grace Hopper Award, 
which recognizes accomplished women in the information and communication technology (ICT) industries in 6 
different categories. The award also recognizes individuals and organizations for their contributions in empowering 
women in ICT industry and for leading positive change in the sector in Georgia.

•  The "500 Women in Tech" project is an important initiative aimed at eliminating gender biases in the tech industry 
in Georgia. Developed in cooperation with the Business and Technology University of Tbilisi, UN Women, and 
the Government of Norway, this program covered over 18 months and provided opportunities for women to 
study various professions in the tech field. One of the key goals of the program was to empower women through 
continuous learning and skill development. To further this mission, more than 60 participants were upskilled by TBC 
IT Academy after completing the project's courses.

SUPPORTING OUR CULTURAL HERITAGE

•  Since 2003, TBC has been the main sponsor of the SABA Literary Award, the biggest and preeminent literary event 
in Georgia. To celebrate the 21st Anniversary of SABA, we decided to give our readers a special opportunity and 
added a new nomination - "SABA Reader". This year, up to 400 books were reviewed and 16 winners were chosen in 
12 different categories, with a prize fund of GEL 70,000.  TBC and SABA also collaborate on www.saba.com.ge the 
largest online platform for Georgian electronic and audio books. The platform was established in 2012 and provides 
access to around 7,500 audio and electronic books for approximately 400,000 users. 

•  Libraries for emigrants - The collaborative efforts of the "TBC for Immigrants" team led to a partnership between 
TBC and the National Parliamentary Library of Georgia which aims to make Georgian books available to Georgian 
migrants worldwide. As a result of this initiative, thousands of Georgians living abroad now have access to literature 
in their native language, with  Georgian books distributed to various international libraries, including in Turkey and 
Italy.

SUPPORTING RUGBY IN GEORGIA

The year 2023 was very important for Georgian Rugby, as the national team participated in the men’s Rugby World Cup 
for the sixth time. TBC and the Georgian Rugby Union are working hand in hand to popularize rugby in Georgia and to 
generate national interest in this sport. We believe that rugby can become one of Georgia's calling cards in the world 
and play an important role in the development of young generations.

We are committed to the long-term development goals of the Georgian Rugby Union and we believe that in the end 
we will win together - this is also the slogan of our campaign dedicated to the national team of Georgia.

SHOVI NATURAL DISASTER RELIEF FUND

On August 3rd, 2023, a TBC charity account was opened to help the victims of the natural disaster in Racha. TBC 
donated GEL 500,000, while GEL 200,000 was donated by Georgian citizens, companies and organizations. 

TBC has been cooperating with the Red Cross Society of Georgia and USAID's “Strong Village Program” in the 
process of targeting the funds collected in the Shovi Fund. In partnership with USAID's Strong Village Program, a grant 
competition was announced to support micro and small enterprises in the Glola community of Oni Municipality. A 
portion of the total cost of the grant project (GEL 55,000) was financed by TBC's charity account.

SUPPORTING UKRAINIANS

Following the Russian invasion of Ukraine, TBC established a charity fund and invited organizations and individuals 
to donate funds in support of the Ukrainian people. Over the past two years around GEL 2,000,000 has been raised 
collectively by individuals, organizations and TBC (GEL 250,000 contribution). These funds have been transferred to 
the National Bank of Ukraine to support such causes as to alleviate hardships of the Ukrainian people caused by the 
war, rebuild Ukraine, support education and health sectors. At the local level, TBC’s Ukraine charity fund financed 
local reputable organizations and various projects assisting Ukrainian nationals who had to move to Georgia as war 
refugees.

80

81

FNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONENCOURAGING MSME BUSINESS DEVELOPMENT AND ENTREPRENEURSHIPIn the ever-evolving landscape of the business world, micro, small and medium enterprises (MSMEs) play an important role in promoting economic growth and entrepreneurship. With a deep understanding of the unique challenges faced by MSMEs, TBC Bank continues to empower these businesses, enabling them to thrive and contribute to the prosperity of the nation. Detailed information regarding these initiatives can be found in our MSME section on pages 52-57.SUPPORTING YOUNG GENERATIONS IN GEORGIAThroughout its history, TBC has consistently backed aspiring young individuals, many of whom have flourished into accomplished artists, scientists and professionals, excelling in diverse fields both within Georgia and internationally. In 2023, TBC maintained its support of the younger generation through the following initiatives: • Since 2018, TBC Scholarship has been one of the largest social responsibility projects in Georgia. The project aims to discover and support young, talented people from vulnerable families from all over the country. Each year, in co-operation with 14 partner organizations that specialise in children’s education and development, up to 200 Georgian young talented adults receive the scholarship in order to develop their knowledge and skills to become successful professionals. Since the launch of the project, TBC has supported up to 400 schoolchildren with various talents in science, sport and arts.• In 2023, TBC Bank was a general sponsor of the Tbilisi 2023 International Book Festival, an event with a 26-year legacy that has grown to become one of the largest and most influential educational fairs in Georgia. Notably, it has become a source of great inspiration for the youth of our nation, as nearly 40% of its attendees belong to Gen Z.• Supporting STEM education is one of TBC’s priorities. This year, with the general support of the TBC Education Program, WRO – World Robot Olympiad was held. The purpose of the competition is to popularize STEM among students and help them develop creative thinking and practical skills. 123 children from 8 different regions of Georgia took part in this year's Olympics. For the last nine years, TBC has partnered with young researchers and innovators in the annual competition for Georgian high school students - Leonardo da Vinci. The competition enables schoolchildren to demonstrate their talents in tech fields and gain access to further their educational opportunities. TBC provides marketing support for the competition, allocates its facilities and awards the winners.• Under the general support and sponsorship of TBC, the 10th anniversary event of the intellectual forum TEDxTbilisi was held in Georgia. TEDxTbilisi is an educational platform, which hosts more than 500 guests every year and allows them to hear innovative and interesting ideas. This was the first collaboration between TEDxTbilisi and TBC, wherein TBC has provided financial and communicational support for the forum.• In 2023, TBC, in collaboration with Geolab, PH International and USAID, created fully funded online technological courses for 10th and 11th graders within the TBC Educational Program. This is one of the company’s biggest educational projects that has beneficiaries in all the regions of Georgia. The program includes three-month technological courses in 9 different focus areas. Within the framework of the project, regional outings all over Georgia are organized. These meetings include recommendations and panel discussions from leading specialists in various fields of technology. At the end of 2023, there are more than 1,200 graduates throughout Georgia. MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023These courses allowed 
me to learn new things 
in technology and test 
myself in this field. With 
the knowledge gained 
in TBC courses, I can 
already create simple 
websites. I would definitely 
recommend this course to 
my friend who is interested 
in computer technology

Mariam Suluashvili from Poti

I have been passionate 
about this field for years 
and I was waiting for an 
opportunity that would 
bring me closer to my 
dream work and help me 
to develop in the desired 
direction. I'm going 
to dedicate my life to 
technology, to coding. I 
think these TBC courses 
will be the initial foundation 
of my future profession.”

Liza Tarieladze from Shuakhevi

82

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023

I definitely recommend 
to all my peers who are 
interested in getting to 
know modern technologies 
better to register for TBC 
courses, where you will find 
a friendly environment, 
professional trainers and 
interesting challenges

Luka Zedginidze from Akhaltsihke

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          Georgia's Biggest  
Technology
        Education Program

Fully funded, online technology courses for school students from all across Georgia.

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83

HOW WE CREATE VALUE FOR COMMUNITY CONTINUEDMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023 
 
 
 
HOW WE CREATE VALUE FOR 
INVESTORS

INVESTORS
FINANCIAL REVIEW

Financial review

in thousands of GEL

Net interest income 

Net fee and commission income

Other non-interest income

Total operating income

Total credit loss allowance

Operating expenses

Profit before tax

Income tax expense

Profit for the year

Balance sheet and capital highlights

in thousands of GEL

Total Assets

Gross Loans

Customer Deposits

Total Equity

CET 1 Capital (Basel III)

Tier 1 Capital (Basel III) 

Total Capital (Basel III) 

2023

1,495,596

334,476

302,040

2,132,112

(147,434)

(681,762)

1,302,916

(183,858)

1,119,058

31-Dec-23

31,771,136

21,276,749

19,942,516

4,747,709

4,235,033

4,772,913

5,374,301

2022

Change YoY

20.3%

25.9%

-31.0%

9.5%

27.6%

21.5%

2.6%

-25.5%

9.4%

1,243,095

265,650

437,644

1,946,389

(115,507)

(560,982)

1,269,900

(246,825)

1,023,075

31-Dec-22*

28,329,010

17,857,276

17,841,357

4,265,802

3,333,039

3,873,439

4,516,525

Risk Weighted Assets (Basel III) 

24,336,690

21,508,072

* The capital ratios for 2022 are calculated based on the local accounting standards

Key APMs   

ROE

ROA

NIM 

Cost to income 

Cost of risk 

NPL to gross loans

NPL provision coverage ratio

Total NPL coverage ratio

CET 1 CAR (Basel III) 

Tier 1 CAR (Basel III) 

Total CAR (Basel III) 

Leverage (Times)

* Capital ratios for 2022 are calculated based on local accounting standards

For the ratio definitions please refer to APMs on pages 286-290.

Net interest income

2023

25.4%

4.0%

6.3%

32.0%

0.7%

2.0%

74.7%

143.6%

17.4%

19.6%

22.1%

6.7x

2022*

26.0%

4.0%

5.9%

28.8%

0.6%

2.2%

92.1%

155.1%

15.5%

18.0%

21.0%

6.6x

Change YoY

-0.6 pp

0.0 pp

0.4 pp

3.2 pp

0.1 pp

-0.2 pp

-17.4 pp

-11.5 pp

1.9 pp

1.6 pp

1.1 pp

0.1x

Change YoY

In 2023, net interest income amounted to GEL 1,495.6 million, up by 20.3% on a YoY basis.

12.2%

19.1%

11.8%

11.3%

27.1%

23.2%

19.0%

13.2%

The YoY rise in interest income by GEL 469.6 million, or 21.2%, was mostly attributable to an increase in interest income 
from loans related to a GEL 3,419.5 million, or 19.1%, increase in the respective portfolio, as well as a 0.6 pp rise in the 
respective yield.

YoY interest expense increased by GEL 217.1 million, or 22.2%, mainly related to an increase in the deposit portfolio of 
GEL 2,101.2 million, or 11.8%, and a 0.9 pp growth in deposit cost.

In 2023, our NIM stood at 6.3%, up by 0.4 pp on a YoY basis.

In thousands of GEL

Interest income 

Interest expense*

Net interest income

NIM 

* Interest expense includes net interest gains from currency swaps

2023

2,689,427

(1,193,831)

1,495,596

6.3%

2022

Change YoY

2,219,781

(976,686)

1,243,095

5.9%

21.2%

22.2%

20.3%

0.4 pp

84

85

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONFINANCIAL HIGHLIGHTSIncome statement Non-interest income

Total non-interest income amounted to GEL 636.5 million in 2023, decreasing by 9.5% YoY, primarily due to a 
normalisation of FX revenues, offset by growth in fee and commission income. 

In thousands of GEL

Non-interest income

2023

2022

Change YoY

Net fee and commission income

334,476

265,650

Net gains from currency derivatives, foreign currency 
operations and translation

Other operating income

Total other non-interest income

Credit loss allowance

272,303

29,737

636,516

411,806

25,838

703,294

25.9%

-33.9%

15.1%

-9.5%

Credit loss allowance for loans in 2023 amounted to GEL 130.4 million, which translated into 0.7% cost of risk. The 
increase in credit loss allowance for loans was mainly driven by strong loan book growth as well as normalisation of 
cost of risk (CoR).

In thousands of GEL

Credit loss allowance for loans to customers 

Credit loss allowance for other transactions 

Total credit loss allowance

Operating income after expected credit and non-financial 
asset impairment losses

Cost of risk 

Operating expenses

2022

Change YoY

2023

(130,380)

(17,054)

(147,434)

(105,247)

(10,260)

(115,507)

1,984,678

1,830,882

0.7%

0.6%

23.9%

66.2%

27.6%

8.4%

0.1 pp

In thousands of GEL

Profit before tax

Income tax expense

Profit for the year

ROE 

ROA

Funding and Liquidity

2023

1,302,916

(183,858)

1,119,058

25.4%

4.0%

2022

Change YoY

1,269,900

(246,825)

1,023,075

26.0%

4.0%

2.6%

-25.5%

9.4%

-0.6 pp

0.0 pp

As of 31 December 2023, the total liquidity coverage ratio (LCR), as defined by the NBG, was 115.3%, above the 100% 
limit, while the LCR in GEL and foreign currency (FC) stood at 109.8% and 120.1%, accordingly, above the respective 
limits of 75% and 100%. 

Over the same period, the net stable funding ratio (NSFR), as defined by the NBG, stood at 119.9%, compared to the 
regulatory limit of 100%.  

Minimum net stable funding ratio, as defined by the NBG

Net stable funding ratio as defined by the NBG

Net loans to deposits + IFI funding

Leverage (Times)

Minimum total liquidity coverage ratio, as defined by the NBG

Minimum LCR in GEL, as defined by the NBG

Minimum LCR in FC, as defined by the NBG

Total liquidity coverage ratio, as defined by the NBG

LCR in GEL, as defined by the NBG

LCR in FC, as defined by the NBG

31-Dec-23

100.0%

119.9%

94.6%

6.7x

100.0%

75.0%

100.0%

115.3%

109.8%

120.1%

31-Dec-22*

100.0%

135.3%

87.7%

6.6x

100.0%

75.0%

100.0%

146.6%

164.2%

135.9%

In 2023, our operating expenses rose by 21.5% on a YoY basis, mainly related to the overall business growth. 

* The capital ratios for 2022 are calculated based on the local accounting standards

In thousands of GEL

Operating expenses

Staff costs

Allowance of provision for liabilities and charges

Depreciation and amortisation

Administrative and other operating expenses

Total operating expenses

Cost to income

Profit

2023

2022

Change YoY

Regulatory Capital

(385,471)

(306,526)

-

(99,643)

(196,648)

(681,762)

32.0%

(2,000)

(85,108)

(167,348)

(560,982)

28.8%

25.8%

-100.0%

17.1%

17.5%

21.5%

3.2 pp

As of 31 December 2023, our capital ratios remained at a strong level and as a result, our CET1, Tier 1 and Total Capital 
ratios stood at 17.4%, 19.6% and 22.1%, respectively, above the minimum regulatory requirements by 3.1 pp, 3.0 pp and 
2.3 pp, accordingly. The QoQ decreases in all CET1, Tier 1 and Total capital adequacy ratios were largely driven by high 
portfolio growth and annual operational RWA growth. 

In FY 2023, we delivered strong profitability and generated GEL 1,119.1 million in profit, up by 9.4% YoY, driven by strong 
core revenue growth and asset quality trends.

The YoY decrease in income tax expense is mainly driven by a one-off tax charge in 2022, due to changes in the 
Georgian taxation model.

As a result, our ROE and ROA for full year 2023 were 25.4% and 4.0%, respectively.

86

87

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023HOW WE CREATE VALUE FOR INVESTORS CONTINUEDFNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATION 
 
 
 
In thousands of GEL

CET 1 capital

Tier 1 capital

Total capital

Total Risk-weighted assets

Minimum CET 1 ratio

CET 1 Capital adequacy ratio

Minimum Tier 1 ratio

Tier 1 Capital adequacy ratio

Minimum total capital adequacy ratio

Total Capital adequacy ratio

31-Dec-23

4,235,033

4,772,913

5,374,301

24,336,690

14.3%

17.4%

16.6%

19.6%

19.8%

22.1%

31-Dec-22*

3,333,039

3,873,439

4,516,525

21,508,072

11.6%

15.5%

13.8%

18.0%

17.3%

21.0%

* The capital ratios for 2022 are calculated based on the local accounting standards

Loan portfolio

As of 31 December 2023, the gross loan portfolio reached GEL 21,276.7 million, up by 19.1% YoY or 18.6% on a constant 
currency basis.

In thousands of GEL

Gross loans and advances to customers

31-Dec-23

31-Dec-221

Change YoY

Retail Georgia

 – GEL

 – FC

CIB Georgia

 – GEL

 – FC

MSME Georgia

 – GEL

 – FC

Total loans and advances to customers*

* Total gross loans and advances to customers include Azerbaijan loan portfolio

Loan yields

 – GEL

 – FC

Total loan yields*

* Total loans yields include Azerbaijan

7,513,229

5,000,607

2,512,622

8,283,723

3,061,811

5,221,912

6,753,242

4,374,224

2,379,018

6,301,961

2,455,229

3,846,732

5,480,822

4,803,986

2,868,942

2,611,880

2,627,760

2,176,226

21,276,749

17,857,276

2023

11.8%

14.9%

8.5%

11.8%

20221

11.2%

15.5%

7.0%

11.2%

11.3%

14.3%

5.6%

31.4%

24.7%

35.7%

14.1%

9.2%

20.0%

19.1%

Loan portfolio quality 

As of 31 December 2023, our asset quality metrics remained strong with NPL to gross loans at 2.0%, driven by strong 
performance of the retail portfolio. Over the same period our PAR 90 improved by 0.1 pp driven by retail segment.  

Par 90

 – Retail Georgia

 – CIB Georgia

 – MSME Georgia

Total PAR 90*

* Total PAR 90 includes Azerbaijan

Non-performing Loans (NPL)

In thousands of GEL

 – Retail Georgia

 – CIB Georgia

 – MSME Georgia

Total non-performing loans*

* Total non-performing loans include Azerbaijan NPLs

NPL to gross loans

 – Retail Georgia

 – CIB Georgia

 – MSME Georgia

Total NPL to gross loans*

* Total NPL to gross loans include Azerbaijan NPLs

NPL Coverage

 – Retail Georgia

 – CIB Georgia

 – MSME Georgia

31-Dec-23

31-Dec-22

Change YoY

0.8%

0.7%

2.2%

1.1%

1.2%

0.4%

2.2%

1.2%

-0.4 pp

0.3 pp

0.0 pp

-0.1 pp

31-Dec-23

31-Dec-221

Change YoY

127,102

114,130

183,829

425,743

146,167

80,307

162,111

390,651

-13.0%

42.1%

13.4%

9.0%

31-Dec-23

31-Dec-221

Change YoY

1.7%

1.4%

3.4%

2.0%

2.2%

1.3%

3.4%

2.2%

-0.5 pp

0.1 pp

0.0 pp

-0.2 pp

Provision 
coverage

120.4%

46.9%

57.5%

74.7%

31-Dec-23

Total 
coverage**

179.5%

110.6%

136.0%

143.6%

Provision 
coverage

146.6%

57.9%

57.3%

92.1%

31-Dec-221

Total 
coverage**

190.3%

119.9%

136.2%

155.1%

Change YoY

Total NPL coverage*

0.6 pp

-0.6 pp

1.5 pp

0.6 pp

** Total NPL coverage include Azerbaijan loans coverage
** Total NPL coverage ratio includes provision and collateral coverage

88

89

1  Segmental numbers of 2022 do not correspond to the numbers disclosed in 2022, due to the updated methodology. For detailed information, please 

refer to Note 27.

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023HOW WE CREATE VALUE FOR INVESTORS CONTINUEDFNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATION 
Cost of risk 

In 2023, our total cost of risk (CoR) was within the expected range at 0.7%. The main driver was MSME portfolio, while 
we saw significant improvements in retail portfolio throughout the year. 

Cost of risk (CoR)

 – Retail Georgia

 – CIB Georgia

 – MSME Georgia

Total cost of risk*

* Total cost of risk includes Azerbaijan CoR

Deposit portfolio

2023

0.8%

0.1%

1.4%

0.7%

20221

Change YoY

1.4%

0.0%

0.5%

0.6%

-0.6 pp

0.1 pp

0.9 pp

0.1 pp

The total deposit portfolio amounted to GEL 19,942.5 million as of end 2023, increasing by 11.8% YoY or 11.6% on a 
constant currency basis.

In thousands of GEL

Customer accounts

Retail Georgia

 – GEL

 – FC

CIB Georgia

 – GEL

 – FC

MSME Georgia

 – GEL

 – FC

MOF

 – GEL

31-Dec-23

31-Dec-221

Change YoY

7,469,587

2,532,317

4,937,270

10,200,321

6,105,284

4,095,037

1,900,459

1,052,675

847,784

515,079

515,079

6,536,649

1,905,377

4,631,272

9,249,232

5,136,442

4,112,790

1,761,342

908,024

853,318

412,442

412,442

14.3%

32.9%

6.6%

10.3%

18.9%

-0.4%

7.9%

15.9%

-0.6%

24.9%

24.9%

11.8%

Total customer accounts*

19,942,516

17,841,357

* Total customer accounts are adjusted for eliminations

 Deposit rates 

 –  GEL 

 –  FC

Total deposit rates*

* Total deposit rates include MOF deposits 

2023

4.5%

8.4%

0.9%

4.5%

20221

3.6%

7.7%

0.9%

3.6%

Change YoY

0.9 pp

0.7 pp

0.0 pp

0.9 pp

APMs (based on monthly averages, where applicable)

2023

2022*

Profitability ratios:

ROE

ROA

Cost to income

NIM

Loan yields

Deposit rates

Cost of funding

Asset quality & portfolio concentration:

Cost of risk

PAR 90 to gross loans

NPLs to gross loans

NPL provision coverage

Total NPL coverage

Credit loss level to gross loans

Related party loans to gross loans

Top 10 Borrowers to total portfolio

Top 20 Borrowers to total portfolio

Capital & liquidity positions:

Net loans to deposits plus IFI funding

Net stable funding ratio (NSFR)

Liquidity coverage ratio (LCR)

Leverage

CET 1 CAR (Basel III)

Tier 1 CAR (Basel III)

Total 1 CAR (Basel III)

* Capital ratios for 2022 are calculated based on the local accounting standards

The detailed information about APMs is given on pages 286-290.

25.4%

4.0%

32.0%

6.3%

11.8%

4.5%

5.2%

0.7%

1.1%

2.0%

74.7%

143.6%

1.5%

0.1%

6.4%

9.5%

94.6%

119.9%

115.3%

 6.7x 

17.4%

19.6%

22.1%

26.0%

4.0%

28.8%

5.9%

11.2%

3.6%

4.6%

0.6%

1.2%

2.2%

92.1%

155.1%

2.0%

0.1%

5.4%

8.5%

87.7%

135.3%

146.6%

 6.6x 

15.5%

18.0%

21.0%

90

91

1  Segmental numbers of 2022 do not correspond to the numbers disclosed in 2022, due to the updated methodology. For detailed information, please 

refer to Note 27.

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023HOW WE CREATE VALUE FOR INVESTORS CONTINUEDFNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONRISK MANAGEMENT

Risk management

GOVERNANCE

The Group’s risk governance structure is crafted to ensure robust oversight and strategic decision-making within risk 
management. At its core, risk-focused committees and risk functions assume pivotal roles in orchestrating effective 
risk management practices within the Group as a whole and its individual subsidiaries.

At the Supervisory Board level, while the boards are responsible for overseeing risk management, in some instances, 
activities within risk management and control are delegated to risk committees for effective handling. Responsibilities 
encompass aligning risk practices with strategic goals, setting risk appetite, discussing and approving risk policies, 
fostering a culture of responsible risk-taking, and monitoring risk identification and assessment processes. The 
committees are tasked with overseeing regular assessments of emerging and principal risks that could impact the 
business model, performance, solvency, and liquidity. Their leadership is critical for effective risk management and the 
long-term viability of the Group.

At the management board level, committees assume a crucial role in steering effective risk management within 
subsidiaries. Whether through a single risk committee or multiple committees with more granular scopes (e.g. financial 
risks, reputational risk, or information security), their responsibilities include closely overseeing risk exposures and 
making key decisions on risk mitigation and control. While specific duties may differ, the overall mission remains 
consistent: aligning risk management practices with regulatory requirements and risk tolerance. In cases where Group 
companies are of a smaller scale, risk committees may not be present, and the management board itself assumes 
these responsibilities.

Risk culture and three lines of defense

At the core of the Group’s Risk Management Framework and practices is a robust risk culture that underscores 
the institution’s commitment to prudent and strategic risk-taking. The Group expects its leaders to demonstrate 
strong risk management behaviour, providing clarity on the desired level of risk taking, developing their respective 
capabilities and frameworks, and motivating employees to ensure risk-minded decision making.

The key principles governing risk culture across all the Group’s subsidiaries include: Board leadership (the Board sets 
the tone and establishes a foundation for a risk-aware culture throughout the organization); employee understanding 
and accountability (the Group ensures that employees at every level understand the institution’s approach to risk 
and there is a clear understanding that individuals are accountable for their actions concerning risk-taking behaviors 
aligned with the Group’s standards); communication (open, transparent, and effective communication is fundamental 
to the Group’s risk culture); and remuneration incentives (the Group reinforces its risk culture by aligning remuneration 
incentives with sound risk management practices).

This holistic approach to risk culture ensures that the Group and its subsidiaries are equipped with a resilient and 
proactive mindset, where risk management is ingrained in the organisational DNA.

To comprehensively manage risks, the Group ensures adherence to the three lines of defence model:

•  First Line of Defence: Business lines, as frontline defenders, engage in risk-taking activities with awareness of their 
impact on risks that may contribute to or hinder the achievement of the Group’s objectives. A well-established risk 
culture is a foundation for risk-taking decisions.

•  Second Line of Defence: Risk management functions ensure effective risk management and controls by 
consolidating expertise, identifying, measuring, and monitoring risks, and assisting the first line. They act
independently from the business lines and provide frameworks and tools for effective risk management.
• 
•  Third Line of Defence: The internal audit function provides assurance to the Supervisory Board that the risk 

management and control efforts of both the first and second lines of defence meet the expectations set by the 
Supervisory Board..

Risk appetite

Risk appetite is defined as the set of acceptable limits that shape the combinatory level of risk that the Bank is 
prepared to accept in pursuit of return and value creation consistent with the approved strategy. The Group’s Risk 
Appetite Framework, which governs enterprise risk management, establishes the extent and process of permissible 
risk-taking to guide the Group’s business outcomes.

Considering the ever-changing risk profile of the Group, the risk appetite frameworks of the Group and its key 
subsidiaries are regularly reviewed, updated, and approved by the Supervisory Board to make sure they remain aligned 
with the Group’s desired level of risk-taking.

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONHOW WE CREATE VALUE FOR INVESTORS CONTINUEDOVERVIEWThe Group operates a strong, independent, business-minded risk management system. Its main objective is to safeguard the sustainable earnings capacity of the balance sheet on the basis of risk-adjusted returns through the implementation of an efficient risk management system. The Group has adopted four primary risk management principles to better accomplish its major objectives:• Govern risks transparently to ensure cross-functional, harmonised understanding and trust. Consistency and transparency in risk-related processes and policies are preconditions for gaining the trust of multiple stakeholders. Communicating risk goals and strategic priorities to governing bodies and providing a comprehensive follow-up in an accountable manner are key priorities for the staff responsible for risk management;• Manage risks prudently to promote sustainable earnings growth and resilience. Risk management acts as a backstop against unrewarded or even excessive risk-taking. Strong risk management with a well-established, forward-looking stress testing framework ensures the Group’s sustainability and resilience;• Ensure that risk management underpins the implementation of strategy. Staff responsible for risk management provide assurance on the feasibility of achieving objectives through risk identification and management. The risk management function provides a framework under which stakeholders are empowered to make risk-based decisions by identifying, quantifying, and adequately pricing risks. It also creates the conditions for formulating risk mitigation actions, thus supporting the long-term generation of desired returns and the achievement of planned targets;• Use risk management to gain a competitive advantage. Providing tools for faster decision-making and supporting business operations, ensuring the sustainability and resilience of the business model, establishes risk management as a core component of the Group’s competitive strategy.Risk management frameworkThe Group employs a comprehensive enterprise-wide Risk Management Framework, placing a strong emphasis on cultivating a robust risk culture throughout the organisation. This framework is strategically designed to ensure that effective governance capabilities and methodologies are in place, facilitating sound risk management and informed decision-making.Aligned with the Group’s overarching strategic objectives, the risk management framework establishes standards and objectives while delineating roles and responsibilities. The Group’s principal risks, as detailed in this section, are systematically controlled and managed within the framework, promoting consistency across the organisation and its subsidiaries.Led by the Chief Risk Officer and developed by the Group’s independent Risk function, the framework undergoes an annual review and approval process by the Supervisory Board. It encompasses risk governance through the Group’s three lines of defence operating model.The Group’s risk appetite, supported by a robust set of principles, policies, and practices, defines acceptable levels of tolerance for various risks. This structured approach guides risk-taking within established boundaries, ensuring a proactive and disciplined risk management stance.The Group operates under the principle that all teams share responsibility for managing risk, with a particular emphasis on those facing the client. However, the Risk function assumes a crucial role in overseeing and monitoring risk management activities. This includes development of the framework and ensuring adherence to supporting policies, standards, and operational procedures. The Chief Risk Officer regularly reports to the Supervisory Board Risk Committee on the Group’s risk profile and performance as well as on the effectiveness of the Group’s system of internal control.Moreover, the Group has instituted a rigorous process to identify and manage material and emerging threats. These threats, which are deemed to potentially adversely affect the Group’s ability to meet its strategic objectives, are regularly reported to the Supervisory Board. The Group’s applied, comprehensive approach considers the interdependence of material and emerging threats, enhancing the overall risk intelligence provided to stakeholders.Risk identification

Stress testing and contingency planning

It is essential for the Bank to examine its financial performance under conditions that diverge from baseline 
expectations. For that reason, the Bank subjects itself to various stress scenarios with the intent to identify 
vulnerabilities, quantify potential losses, and assess the sufficiency of risk mitigation measures. Currently, the Bank 
has established its own comprehensive stress testing framework, which encompasses a range of scenarios to assess 
its resilience. This includes scenarios related to capital, liquidity, credit, cyber and other risk factors relevant to the 
prevailing risk environment. Stress testing is crucial to evaluate the ability to withstand adverse conditions, such as 
economic downturns, market volatility, and unforeseen events. Regular reviews and adjustments are essential to 
ensure the consistent relevance and effectiveness of the stress testing frameworks.

The Bank regularly performs stress test exercises. Stress tests are conducted either within predefined frameworks 
such as ICAAP, ILAAP and Recovery Planning, or/and on an ad-hoc basis to assess the impact of certain system- 
wide or idiosyncatic events on the Bank’s capital, liquidity, and financial positions. Although the overall stress testing 
approach is consistent, the severity of the stress scenarios differs according to the relevant framework.

In addition to stress testing analysis, the Recovery Plan serves as a strategic blueprint for both the Supervisory Board 
and the management to ensure readiness for specific stress conditions. The Recovery Plan provides clear recovery 
options with specific steps to be undertaken including transparent and timely communication to internal and external 
stakeholders. The framework is subject to regular reviews and adjustments to ensure its consistent relevance and 
effectiveness.

The Bank also has a Business Continuity Plan in place. This plan ensures that the organisation is prepared to respond 
effectively to disruptions. By outlining strategies to maintain revenue streams and minimize financial losses during 
disruptions, these practices help to safeguard the organisation’s financial stability and long-term viability.

The identification of risks serves as the foundational step in the Group’s risk management process. This process 
systematically recognises and documents any potential direct or indirect risks that could impact the achievement 
of organizational objectives. It is imperative that this identification leverages input from the Group’s lines of defence 
within the organisation as well as external stakeholders to ensure a comprehensive and anticipatory definition.

The risk identification process within the Group is governed by the Risk Registry Framework. Regular reviews and 
adjustments of the Risk Registry are undertaken to ensure its consistent relevance and effectiveness.

Risk measurement

The Group places significant emphasis on a comprehensive approach to risk measurement, aligning with its 
commitment towards proactive risk management practices. Each identified risk direction is accompanied by tools 
for quantitative and qualitative measurement. The process is dynamic, continuously adapting to changes in the 
financial landscape and regulatory environment. Regular reviews and assessments ensure the effectiveness of the risk 
measurement tools and methodologies.

Risk mitigation

Risk mitigation is a proactive approach aimed at minimizing the potential negative consequences of risks. To 
proactively approach every material risk, the Group develops and implements harmonised risk policies and 
frameworks, which play a key role by:

•  Setting standards and guidelines – risk policies outline the standards and guidelines for how risks should be 

managed within the organisation and provide a structured approach to addressing risks, ensuring consistency and 
compliance with regulatory and internal requirements.

•  Defining roles and responsibilities – risk policies clarify the roles and responsibilities of different individuals and 

departments in the risk mitigation process.

•  Establishing procedures – risk policies provide a guiding framework for developing procedures for risk mitigation 

activities.

•  All policies are subject to regular reviews and updates to adapt to new challenges and refine its risk management 

strategies over time.

Risk monitoring and reporting

Risk reporting stands as a cornerstone within the Group’s robust risk management framework. The Group and its 
subsidiaries are mandated to establish robust risk reporting processes. These processes are designed to regularly 
communicate material risk exposures and the overall risk profile to the Supervisory and Management Boards as well as 
senior management.

Regular monitoring is essential to ensure compliance with established risk appetite and regulatory limits. It serves as 
a proactive measure to observe the evolution of the prevailing risk environment. The Group emphasises a structured 
approach to risk reporting, encompassing monitoring, to effectively capture, assess, and communicate risks. This 
ensures the provision of clear and timely information, fostering accountability among stakeholders in managing and 
addressing risks.

In addition to routine reporting, ad-hoc reporting can be triggered by key vulnerabilities, significant risk identification, 
or deviations from the targeted risk profile. This agile approach ensures that the risk reporting mechanism remains 
responsive to emerging risks and evolving circumstances.

Internal control

TBC Group is introducing its streamlined Integrated Control Assurance Framework, seamlessly aligning risk, control, 
compliance, and internal audit functions for integrity, efficiency, and regulatory compliance. This comprehensive 
framework ensures meticulous adherence to policies and procedures, catering to the diverse needs of our products 
and services. The integrated view enables a collective audit asset database that is generated across first, second, and 
third lines of defence as well as regulatory and legal, reflecting our commitment to transparency and accountability.

The Internal Control Framework extends to the evaluation, testing, and follow-up of high and critical-risk processes, 
while simultaneously focusing on enhancing risk awareness and refining internal controls. Continuous monitoring and 
improvement initiatives are integral components, enhancing operational effectiveness within the framework. This 
approach fosters a culture of internal control, showcasing our dedication to excellence in managing internal controls 
and risks.

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Material existing and 
emerging risks

Historically, Georgia has enjoyed close business relations with Russia and Ukraine. The aggression launched by 
the Russian Federation against Ukraine on the 24th of February 2022 resulted in a vigorous international response, 
which included the imposition of tough economic sanctions by the US, the EU, the UK and other countries. As a 
consequence, Russian and Belarusian members of legislative and government agencies, oligarchs, businessmen, 
state-owned companies, financial institutions and other legal entities have been directly sanctioned, while numerous 
economic restrictions and trade prohibitions have been enforced on specific sectors of activity and categories of 
goods and services in Russia, Belarus, Crimea, and other occupied territories. Leading countries are tightening and 
expanding the sanctions programme by extending some restrictions and adding new entities and individuals to their 
list. Moreover, as a consequence of the conflict, many Russian citizens have relocated to Georgia. Considering the 
level of interaction between the Group, Russia and Russian citizens, and the breadth of the sanctions’ prohibitions and 
restrictions, the risk of being involved in attempts to circumvent sanctions has substantially increased.

In addition to the sanctions risk related to Russia, a significant increase in international shipping costs has exposed 
Georgia to the risk of financing of transshipments via Iran for its import and export activities with Asian countries, 
which is prohibited by the US government.

Breaches of the US, EU and UK sanctions regime would expose the Group to fines and regulatory actions by the local 
regulator, the National Bank of Georgia, and by US, EU and UK authorities and enforcement agencies. In addition to the 
regulatory risk, the Group also faces a reputational risk, mainly with its correspondent banks and other financial third-
party relationships.

Risk mitigation

The Group has a zero tolerance stance towards breaching or facilitating the breach or avoidance of UN, UK, US and 
EU sanctions. The Group is committed to avoiding transactions with direct or indirect sanctioned parties or goods or 
services.

The Group has adopted a Group-wide Financial Crime Policy that sets requirements in the following key risk areas: 
money laundering, terrorist financing, bribery, corruption, and sanctions. The policy applies to all Group member 
companies, business activities and employees. Employees receive trainings on financial crime risk management. The 
employees are made aware of the Group’s appetite for and approach to financial crime management as well as the 
potential consequences following the failure to comply with the financial crime policy.

The Group aims to protect its customers, shareholders, and society from financial crime and any resulting threat. The 
Group is fully committed to complying with applicable international and domestic laws and regulations related to 
financial crime as well as relevant legislation in other countries where Group member financial institutions operate. It 
has a long-standing ambition to meet the respective industry best practice standards.

The Group has implemented internal policies, procedures and detailed instructions designed to prevent any 
association with money laundering, financing of terrorism, or any other unlawful activities such as bribery, corruption, 
sanctions or tax evasion. The Group’s AML/CTF compliance programme, as implemented, comprises written policies, 
procedures, internal controls and systems including, but not limited to: policies and procedures to ensure compliance 
with AML laws and regulations; KYC and customer due diligence procedures; a customer acceptance policy; customer 
screening against a global list of terrorists, specially designated nationals, relevant financial and other sanctions lists; 
regular staff training and awareness raising; and procedures for monitoring and reporting suspicious activities by the 
Bank’s customers.

The Bank has dedicated material resources to sanctions risk management. It has:

•  Purchased software and databases that assist the Bank on sanctions risk mitigation;
•  Engaged external advisers to produce recommendations on improvements in sanctions risk management;
•  Engaged external audits to assess internal policies and procedures; and
•  Empowered dedicated staff with the relevant, specific knowledge

As part of the second line of defence, the Bank’s Compliance Department seeks to manage risk in accordance with 
the risk appetite defined by the Group and promotes a strong risk culture throughout the organisation. The Group 
has a sophisticated, artificial intelligence-based AML solution in place to enable AML Officers to monitor clients’ 
transactions and identify suspicious behaviour. Using data analytics and machine learning, the Group developed an 
anomaly detection tool to bring very complex cases to the surface, using client network analysis to identify organized 
money laundering cases and enriched pre-defined patterns to create an automated system. This approach has an 
immense business value as it uncovers cases in ways that would otherwise be prohibitively expensive, since manual 
analysis of these transactions is an extremely time-consuming process for AML officers. The tool compiles all these 
incidents into dashboards and presents them to AML officers for further action.

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONHOW WE CREATE VALUE FOR INVESTORS CONTINUEDRisk Management is a critical pillar of the Group’s strategy. It is essential to identify emerging risks and uncertainties that could adversely impact the Group’s performance, financial condition, and prospects. This section analyses the material principal and emerging risks and uncertainties that the Group faces. However, we cannot exclude the possibility of the Group’s performance being affected by risks and uncertainties other than those listed below.The Supervisory Board has undertaken a robust assessment of both the principal and emerging risks facing the Group and the long-term viability of the Group’s operations, in order to determine whether to adopt the going concern basis of accounting.PRINCIPAL RISKS AND UNCERTAINTIESSPECIFIC FOCUS IN 20231. The Group’s performance may be compromised by adverse developments in the region, in particular the war in Ukraine, the possible spread of the geopolitical crisis and/or the potential outflow of migrants from Georgia as well as further military escalation in the middle east, which could have a material impact on the operating environment in Georgia.Risk descriptionThe Group’s performance is highly vulnerable to geopolitical developments in Georgian market.Although inflows to the Georgian economy are quite diversified, the country is still vulnerable to geopolitical and economic developments in the region. In particular, the Russian invasion of Ukraine, the consequent sanctions imposed on Russia and specific Russian nationals and the resulting elevated uncertainties may have an adverse impact on the Georgian economy. The country is also exposed to renewed military conflicts in its breakaway regions occupied by Russia, while some relatively distant conflicts, such as the escalation in the middle east, might affect the Georgian economy through a stronger US$, higher oil prices, migration flows, etc.While the inbound migration effect continues to make an important contribution to economic activity, any sizeable outflow could lead to a deterioration in the business environment. The reverse would probably be the case in any rapid conflict resolution scenario, which would create positive economic spillovers as well, such as the likely stronger rebound of growth in Russia and Ukraine.Materialisation of these risks could severely hamper economic activity in Georgia, and negatively impact the business environment and client and customer base of the Group.Risk mitigationThe Group actively employs stress testing and other risk measurement and monitoring tools to ensure that early triggers are identified and translated into specific action plans to minimise any negative impact on the Bank’s capital adequacy, liquidity, and portfolio quality. In extreme stress cases, where regulatory requirements may be breached, the Bank has a Recovery Plan in place, which helps to guide the Supervisory Board and the management through the process of recovery of the capital and/or liquidity positions within a prescribed timeframe.2. The Group’s operating region introduces financial rime risk. Risk descriptionFinancial crime risk covers money laundering, terrorist financing, bribery and corruption, and sanctions risks. The risks associated with sanctions have increased, particularly in recent years. Therefore the Group’s specific focus in 2023 remained on managing sanctions risk.The Bank’s Compliance Department works on constantly improving the software to increase operational efficiency and 
decrease false-positive alerts. The Bank performs an enterprise-wide AML Risk Assessment annually, in line with the 
approved methodology. Overall, during the annual assessment, which took place in 2023, Group-wide residual risks for 2022 
were assessed as medium. The Bank’s Compliance Department addresses areas of attention in a timely and proper manner.

FINANCIAL RISKS

1. The majority of the Group’s earnings capacity is generated via credit risk bearing asset side elements. 

Risk description

Credit risk is the greatest material risk faced by the Bank, given that the Bank is principally engaged in traditional

lending activities. It is the risk of losses due to the failure of a customer or counterparty to meet their obligations to 
settle outstanding amounts in accordance with agreed terms. The Bank’s customers include legal entities as well as 
individual borrowers. Due to the high level of dollarisation in Georgia’s financial sector, currency-induced credit risk 
is a component of credit risk, which relates to risks arising from foreign currency-denominated loans to unhedged 
borrowers in the Bank’s portfolio. Credit risk also includes concentration risk, which is the risk related to credit 
portfolio quality deterioration as a result of large exposures to single borrowers or groups of connected borrowers, 
or loan concentration in certain economic industries. Losses incurred due to credit risk may be further aggravated by 
unfavourable macroeconomic conditions.

Currency-induced credit risk (CICR) – The Bank has a significant credit portfolio in foreign currencies. A potential 
material GEL depreciation is one of the most significant risks that could negatively impact credit portfolio quality. 
As of 31 December 2023, 48.6% of the Bank’s total gross loans and advances to customers (before provision for loan 
impairment) was denominated in foreign currencies. The income of many customers is directly linked to foreign 
currencies via remittances, tourism or exports. Nevertheless, customers may not be protected against significant 
fluctuations in the GEL exchange rate against the currency of the loan. The GEL remains in free float and is exposed to 
a range of internal and external factors that, in some circumstances, could lead to its depreciation. In 2023, the average 
US$/GEL currency exchange rate strengthened by 9.9% year-on-year.

Concentration risk – Although the Bank is exposed to single-name and sectoral concentration risks, the Bank’s 
portfolio is well diversified both across sectors and single-name borrowers, resulting in only a moderate vulnerability 
to concentration risks. However, should exposure to common risk drivers increase, the risks are expected to amplify 
accordingly. At a consolidated level, the Bank’s maximum exposure to the single largest industry (real estate) stood at 
9% of the loan portfolio as of 31 December 2023. At the same time, exposure to the 20 largest borrowers stood at 9.5% 
of the loan portfolio.

In addition, credit risk also includes counterparty credit risk, as the Bank engages in various financial transactions 
with both banking and non-banking financial institutions. Through performing banking services such as lending in 
the interbank money market, settling a transaction in the interbank foreign exchange market, entering into interbank 
transactions related to trade finance or investing in securities, the Bank is exposed to the risk of losses due to the 
failure of a counterparty bank to meet its obligations.

Risk mitigation

A comprehensive Credit Risk Assessment Framework is in place with a clear division of duties among the parties 
involved in the credit analysis and approval process. The credit assessment and monitoring processes differ by 
segment and product type to reflect the diverse nature of these asset classes. The Bank’s credit portfolio is highly 
diversified across customer types, product types and industry segments, which minimises credit risk at the Bank 
level. As of 31 December 2023, the retail segment represented 35.3% of the total portfolio, which was comprised of 
62.9% mortgage and 37.1% non-mortgage exposures. No single business sector represented more than 9% of the total 
portfolio as of 31 December 2023.

Credit approval

The Bank focuses on robust credit-granting by establishing clear lending criteria and efficient credit risk assessment 
processes, including CICR and concentration risk.

Credit assessments vary by segment and product, reflecting the characteristics of the different asset classes.

Decisions are either automated or manually assessed, following segment-specific guidelines. Automated decisions 

use internal credit risk scorecards, aiming for increased automation to enhance decision speed and competitive 
advantage. For loans needing manual review or unsuited to automation, credit committees decide, based on the 
client’s indebtedness and risk profile, in legal compliance. These committees, structured in multiple tiers, review and 
approve loans, differing by size and risk of the credit product.

To address the CICR, the client’s ability to withstand a certain amount of exchange rate depreciation is incorporated 
into the credit underwriting standards, which also include significant currency depreciation buffers for unhedged 
borrowers.

Credit monitoring

The Bank emphasizes proactive risk management, with credit risk monitoring as a core element. We use a robust 
system to quickly respond to macro and micro changes, identifying vulnerabilities in our credit portfolio to make 
informed decisions. Our risk resilience involves regular monitoring of concentration risk, CICR, and other credit risk 
factors. We employ a portfolio supervision system to detect weaknesses in credit exposures, analyse risk trends, 
and recommend actions against emerging risks. Particular attention is paid to currency-induced credit risk, due to 
the high share of loans denominated in foreign currencies in the Bank’s portfolio. The vulnerability to exchange rate 
depreciation is monitored in order to promptly implement an action plan, as and when needed. Given the experience 
and knowledge built through recent currency volatility, the Bank is in a good position to promptly mitigate exchange 
rate depreciation risks.

Tailoring monitoring to segment specifics, we focus on individual credit exposures, portfolio performance, and 
external trends affecting risk profiles. Our vigilant stance includes early-warning systems to identify financial 
deterioration or fraud in clients’ positions. These systems track signs like overdue days, refinancing, LTV changes, or 
tax liens. Large overdue exposures receive individual monitoring to assess clients’ loan servicing capabilities.

In fraud prevention, we monitor first payment defaults across credit experts, bank branches, or companies employing 
our clients. Our institutions have credit monitoring and reporting processes for their Supervisory and Management 
Boards or risk committees, ensuring transparency and informed decision-making.

In addition to our underwriting and monitoring efforts, relevant buffers are built into our capital adequacy 
requirements to ensure that our banks are sufficiently capitalised to cover CICR, concentration risk, and credit risk 
in general. We utilize stress testing and sensitivity analysis to assess our credit portfolio’s resilience, preparing for 
different economic conditions and evolving client needs.

Credit risk appetite

The credit risk appetite of the Bank is defined by the Risk Appetite Frameworks of the Group and its financial 
institution subsidiaries, guiding credit risk-taking. These frameworks offer qualitative guidance and quantitative limits 
to set acceptable credit risk levels. Key quantitative metrics include NPL proportion, cost of risk, and NPL coverage. 
Risk appetite frameworks also set strict limits and ensure close monitoring of Currency-Induced Credit Risk and 
Concentration Risk, covering sectoral and single-name concentrations.

Credit ratings are essential in determining credit risk tolerance. They provide a thorough assessment of a borrower’s 
creditworthiness, which is crucial for understanding their ability to fulfill their financial commitments. These ratings 
are fundamental in establishing guidelines for acceptable risk levels and are integrated into our risk management 
framework. They enhance our ability to define and manage credit risk, allowing for a detailed understanding of 
borrower creditworthiness, leading to informed decision-making and appropriate risk threshold setting.

We approach credit risk by combining comprehensive risk appetite frameworks with the strategic use of credit ratings. 
This integrated approach enables the Bank to effectively navigate the changing credit risk landscape with resilience 
and agility.

Collateral management

Collateral is a key factor in mitigating credit risk, forming a large part of loan portfolios. TBC Bank accepts diverse 
collaterals like real estate, cash deposits, vehicles, equipment, inventory, precious metals, securities, and third-party 
guarantees, according to credit product type and the borrower’s credit risk. A centralised unit of TBC Bank oversees 
collateral management, ensuring its adequacy in credit risk mitigation.

The collateral management framework includes policy-making, independent valuation, a haircut system during 
underwriting, monitoring (revaluations, statistical analysis) and portfolio analysis. Collateral Management & Appraisal 
Department (CMAD) complies the draft documents: collateral management policy (approved by the SB of TBC Bank 

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rules (approved by Risk Director of the Bank); purchases an appraisal service that must be in line with International 
Valuation Standards (IVS), acting NBG regulations and internal rules; authorizes appraisal reports and manages the 
collateral monitoring process (collaterals with high market value are revaluated annually, while statistical monitoring is 
used for collaterals with low market value). 

The CMAD quality checks for valuations involves internal employee reviews and external company assessments. 
Collateral management activities are largely automated through a web-application.

Collections and recoveries

In managing credit risk, the Bank activates collection and recovery procedures when clients miss payments or 
their financial standing deteriorates, threatening exposure coverage. This process begins after failed attempts at 
restructuring non-performing exposures. Specialised teams in each segment handle overdue exposures, creating loan 
recovery plans tailored to clients’ specific situations and adhering to our ethical code.

Our collections processes involve supporting clients struggling to meet their obligations. The strategies depend on 
exposure size and type, with customised plans for different customer subgroups based on their risk levels. The goal 
is to negotiate with clients to secure cash recoveries through revised payment schedules as the primary repayment 
source. If acceptable terms are not reached, recovery may involve selling assets or repossessing collateral. Foreclosure 
may be initiated through legal processes if negotiation fails. Additional recovery strategies include sale of the portfolio 
and collaboration with external debt collection agencies.

These measures reflect our commitment to responsible credit risk management, safeguarding financial stability, and 
maintaining ethical standards within the Bank.

Counterparty risk

To manage counterparty risk, the Bank defines limits on an individual basis for each counterparty, while on a portfolio 
basis it limits the expected loss from both treasury and trade finance exposures. As of 31 December 2023, the Bank’s 
interbank exposure was concentrated with banks that external agencies, such as Fitch, Moody’s and Standard and 
Poor’s, have assigned high A-grade credit ratings.

Measurement of expected credit losses

The Bank’s provisioning methodology is in line with IFRS 9 requirements. The methodology, along with a 
corresponding IT provisioning tool, was developed with support from Deloitte and representatives of the Bank’s risk, 
finance and IT departments.

The IFRS 9 models are complex and make it possible to incorporate expectations of macro developments based on 
predefined scenarios. The expected credit loss (ECL) measurement is based on four components used by the Bank: (i) 
the probability of default (PD); (ii) exposure at default (EAD); (iii) loss given default (LGD); and (iv) the discount rate. The 
Bank uses a three-stage model for ECL measurement and classifies its borrowers in three stages:

•  Stage I – the Bank classifies its exposures as Stage I if no significant deterioration in credit quality has occurred 

since the initial recognition, and the instrument was not credit-impaired when initially recognised;

•  Stage II – the exposure is classified as Stage II if any significant deterioration in credit quality has been identified 

since the initial recognition, but the financial instrument is not considered credit-impaired; and

•  Stage III – the exposures for which credit-impaired indicators have been identified are classified as Stage III 

instruments.

•  The ECL amount differs depending on exposure allocation to one of the three stages:
•  Stage I instruments – the ECL represents that portion of the lifetime ECL that can be attributed to default events 

occurring within the subsequent 12 months from the reporting date;

•  Stage II instruments – the ECL represents the lifetime ECL, i.e. credit losses that can be attributed to possible default 
events during the whole lifetime of a financial instrument. Generally, lifetime is set equal to the remaining contractual 
maturity of the financial instrument. Factors such as the existence of contractual repayment schedules, options for 
the extension of repayment maturity and monitoring processes held by the Bank affect the lifetime determination;

•  Stage III instruments – a default event has already occurred and the lifetime ECL is estimated based on the 

expected recoveries.

The Bank actively reviews and monitors the results produced from the IFRS 9 models to ensure that the respective 
results adequately capture the expected losses.

2. The Bank underwrites the responsibility to adhere at all times to minimum regulatory requirements on capital, 
which may compromise growth and strategic targets. Additionally, adverse changes in FX rates may impact 
capital adequacy ratios.

Risk description

Capital risk is a significant focus area for the Bank. Capital risk is the risk that a bank may not have a sufficient level 
of capital to maintain its normal business activities, and to meet its regulatory capital requirements under normal 
or stressed operating conditions. The management’s objectives in terms of capital management are to maintain 
appropriate levels of capital to support the business strategy, meet regulatory and stress testing-related requirements, 
and safeguard the Bank’s ability to continue as a going concern.

The Bank’s ability to comply with regulatory requirements can be affected by both internal and external factors. Some 
key concerns include the deterioration of asset quality leading to losses, reductions in income, rising expenses, and 
potential difficulties in raising capital.

Local currency volatility has been and remains a significant risk for the JSC TBC Bank’s capital adequacy. A 10% GEL 
depreciation would translate into a 0.8 pp, 0.7 pp and 0.6 pp drop in JSC TBC Bank’s CET 1, Tier 1 and Total regulatory 
capital adequacy ratios, respectively.

Risk mitigation

The Bank’s entities undertake stress testing and sensitivity analysis to quantify extra capital consumption under 
different scenarios. Such analyses indicate that the Bank holds sufficient capital to meet the current minimum 
regulatory requirements. Capital forecasts, as well as the results of stress testing and what-if scenarios, are actively 
monitored with the involvement of the Bank’s Executive Management and the Risk Committee of the Supervisory 
Board to help ensure prudent management and timely action, when needed. These analyses are used to set 
appropriate risk appetite buffers internally, on top of the regulatory requirements.

The Bank regularly performs stress tests serving multiple purposes. They are performed routinely, either under the 
frameworks listed or on an ad-hoc basis, to assess the magnitude of certain stressful environments. Stress tests are 
performed for the Internal Capital Adequacy Assessment Process (ICAAP), regulatory stress tests and the Recovery 
Plan, among other purposes.

The key objective of the regulatory stress test is to define the net stress test buffer under the capital adequacy 
minimum requirement framework. Starting from 2018, regulatory stress tests are performed and submitted to the 
regulator.

The purpose of the ICAAP is to identify all the material risks faced by the Bank and to have an internal view of the 
capital needed to cover those risks. The objective of the ICAAP is to contribute to the Bank’s continuity from a capital 
perspective by ensuring that it has sufficient capital to bear its risks, absorb losses and follow a sustainable strategy, 
even during a stress period.

Stress testing under the Recovery Plan assumes more severe stress scenarios, specifically aimed at breaching 
regulatory requirements and assessing the Bank’s ability to recover the capital position with the help of viable recovery 
options within a reasonable timeframe.

Under the risk appetite and the capital planning process, the Bank sets aside capital as a buffer to withstand certain 
amount of local currency fluctuation.

3. The Group inherently is exposed to funding and market liquidity risks.

Risk description

Liquidity risk is the risk that the Group either may not have sufficient financial resources available to meet all its 
obligations and commitments as they fall due or may only be able to access those resources at a high cost.

Liquidity risk is categorised into two risk types: funding liquidity risk and market liquidity risk.

a.  Funding liquidity risk is the risk that the Group will not be able to efficiently meet both expected and unexpected 
current and future cash flows without affecting either its daily operations or its financial condition under both 
normal conditions and during a crisis.

1  Excluding USD Mandatory reserves, where no interest is accrued from May, 2022 per NBG regulation.

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price because of inadequate market depth or market disruption.

While the Group currently has sufficient financial resources available to meet its obligations as they fall due, liquidity 
risk is inherent in banking operations and can be heightened by numerous factors. These include an over-reliance on, 
or an inability to access, a particular source of funding, as well as changes in credit ratings or market-wide phenomena. 
Access to credit for companies in emerging markets is significantly influenced by the level of investor confidence 
and, as such, any factors affecting investor confidence (e.g. a downgrade in credit ratings, central bank or state 
interventions, or debt restructurings in a relevant industry) could influence the price or the ability to access the funding 
necessary to make payments in respect of the Group’s future indebtedness.

Both funding and market liquidity risks can emerge from a number of factors that are beyond the Group’s control. 
There is adequate liquidity to withstand significant withdrawals of customer deposits, but the unexpected and rapid 
withdrawal of a substantial number of deposits could have a material adverse impact on the Group’s business, financial 
condition, and results of operations and/or prospects.

Risk mitigation

The Group’s liquidity risk is managed though the Supervisory Board’s Group Liquidity Risk Management Policy. The 
Assets and Liabilities Management Committee (ALCO) is the core asset-liability management body ensuring that 
the principal objectives of the Group’s Liquidity Risk Management Policy are met on a daily basis. The approved 
Liquidity Risk Management Framework ensures the Group meets it payment obligations under both normal and stress 
situations.

To mitigate the liquidity risk, the Bank holds a solid liquidity position by maintaining comfortable buffers over the 
regulatory minimum requirements. All regulatory ratios are monitored regularly, with an early-warning system in 
place to detect potential adverse liquidity events. This is facilitated by the Risk Appetite Frameworks of the Bank’s 
relevant financial institutions, which set buffers over the regulatory limits, ensuring early detection of potential liquidity 
vulnerabilities. The liquidity risk position and compliance with internal limits are closely monitored by the ALCO of 
JSC TBC Bank.

JSC TBC Bank’s liquidity risk is managed by the Balance Sheet Management division and Treasury department 
and is monitored by the Management Board and the ALCO, within their pre-defined functions. The Financial Risk 
Management (FRM) division is responsible for developing procedures and policy documents and setting risk 
appetites on funding and market liquidity risk management. In addition, the FRM performs liquidity risk assessments 
and communicates the results to the Management Board and the Risk Committee of the Supervisory Board on a 
regular basis.

The Bank maintains a diversified funding structure to manage the respective liquidity risks. The Bank’s principal 
sources of liquidity include customer deposits and accounts, borrowings from local and international banks and 
financial institutions, subordinated loans from international financial institution investors, local interbank short- 
duration term deposits and loans, proceeds from the sale of investment securities, principal repayments on loans, 
interest income, and fee and commission income. The Bank relies on relatively stable deposits from Georgia as 
its main source of funding. The Bank also monitors the deposit concentration for large deposits and sets limits for 
deposits by non-Georgian residents in its deposit portfolio.

To maintain and further enhance its liability structure, the Bank sets targets for deposits and funds received from 
international financial institution investors in its risk appetite via the respective ratios. The loan to deposit and IFI 
funding ratio (defined as the total value of net loans divided by the sum of the total value of deposits and funds 
received from international financial institutions) stood at 94.6%, 87.7% and 101.3%, as of 31 December 2023, 2022 and 
2021, respectively.

The management believes that, in spite of a substantial portion of customers’ accounts being on demand, the 
diversification of these deposits by the number and type of depositors, coupled with the Bank’s past experience, 
indicates that these customer accounts provide a long-term and stable source of funding for the Bank. Moreover, the 
Bank’s liquidity risk management includes the estimation of maturities for its current deposits. The estimate is based 
on statistical methods applied to historic information about the fluctuations of customer account balances.

Stress testing is a major tool for managing liquidity risk. Stress testing exercises are performed within the ILAAP 
and Recovery Plan Frameworks as well as on an ad hoc basis, when there is a significant change in the prevailing risk 
environment. The former assesses the adequacy of the liquidity position and relevant buffers and whether they can 
sustain plausible severe shocks, while the latter provides a set of possible actions that could be taken in the unlikely

event of regulatory requirement breaches to support a fast recovery in the liquidity position. The recovery plan 
encompasses a Liquidity Contingency Funding Plan which, along with the risk indicators and mitigation actions, 
outlines the roles and responsibilities of those involved in executing the plan. Both the ILAAP and the Recovery Plan 
are performed by the Bank on an annual basis.

4. Market risk arises from optimising capital allocation and asset liability management operations. 

Risk description

Market risk is the risk that the fair value or future cash flows of financial instruments will fluctuate due to changes in 
market variables such as interest rates, foreign exchange rates, and equity prices.

Foreign exchange (FX) risk arises from the potential change in foreign currency exchange rates, which can affect 
the value of a financial instrument. This risk stems from the open currency positions created due to mismatches in 
foreign currency assets and liabilities. The Bank identifies, assesses, monitors, and communicates the risk arising from 
exchange rate movements and the factors that influence this risk.

Interest rate risk arises from potential changes in market interest rates that can adversely affect the value of the Bank’s 
financial assets and liabilities. This risk can arise from maturity mismatches between assets and liabilities, as well as 
from the re-pricing characteristics of such assets and liabilities.

The majority of the deposits and loans offered by the Bank are at fixed interest rates, while a portion of the Bank’s 
borrowing is based on a floating interest rate. Since the interest margins on those assets and liabilities have different 
repricing characteristics, they may increase or decrease as a result of market interest rate changes.

Risk mitigation

The Bank’s market risk is governed through the Supervisory Board’s Bank FX Risk Management and Bank Interest Rate 
Risk Management policies.

FX Risk: To mitigate FX Risk, the Bank sets risk appetite and operational limits on the level of exposure by currency as 
well as on aggregate exposure positions that are more conservative than those set by the regulators. Compliance with 
the limits is closely monitored by t ALCO of JSC TBC Bank. Compliance with these limits is also reported periodically 
to the Management Board and to the Supervisory Board and its Risk Committee.

In addition, the heads of the treasury department and financial risk management division separately monitor JSC TBC 
Bank’s compliance with the set limits daily. In order to safeguard against the inherent volatility in the foreign exchange 
market, the Bank employs a risk management process aimed at mitigating FX risk. This involves the strategic use of 
spot, forward, and swap transactions.

To assess currency risk, JSC TBC Bank performs a VAR sensitivity analysis on a regular basis. This analysis calculates the 
effect on the Bank’s income determined by the worst possible movements of currency rates against the Georgian Lari, 
with all other variables held constant. During the years ended 31 December 2023 and 2022, this sensitivity analysis did 
not reveal any significant potential effect on the Bank’s equity: as of 31 December 2023, the maximum loss with a 99% 
confidence interval was equal to GEL 10.2 million, compared to a maximum loss of GEL 6.0 million as of 31 December 2022).

Interest rate risk: To mitigate interest rate risk, JSC TBC Bank considers numerous stress scenarios, including 
different yield curve shifts and behavioural adjustments to cash flows (such as deposit withdrawals or loan 
prepayments), to calculate the impact on one year profitability and the enterprise value of equity. In addition, 
appropriate limits on both net interest income (NII) and economic value of equity (EVE) sensitivities are set within 
the Risk Appetite Framework approved by the Supervisory Board. Please see details in Interest Rate Risk in Note 35, 
Financial and Other Risk Management on page 255.

Interest rate risk in JSC TBC Bank is managed by the Balance Sheet Management division and the Treasury 
department and is monitored by the ALCO. The ALCO decides on actions that are necessary for effective interest 
rate risk management and follows up on their implementation. The Financial Risk Management division is responsible 
for developing guidelines and policy documents and setting the risk appetite for interest rate risk. The major 
aspects of interest rate risk management development and the respective reporting are periodically provided to the 
Management Board, the Supervisory Board, and the Risk Committee.

To minimize interest rate risk, the Bank regularly monitors interest rate (re-pricing) gaps by currencies and, in case of 
need, decides to enter into interest rate derivatives contracts.

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case of adverse interest rate movements, thereby limiting exposure to interest rate risk. The management also believes 
that the Bank’s interest rate margins provide a reasonable buffer to mitigate the effect of a possible adverse interest 
rate movement.

5. Any decline in the Group’s net interest income or net interest margin (NIM) could lead to a reduction in 
profitability, impacting the accumulation of organic capital.

Risk description

Net interest income accounts for most of the Group’s total income. Potential new regulations, along with a high level 
of competition in Georgia, may negatively impact the Bank’s net interest margin. Additionally, downward trend of GEL 
refinance rate and foreign currency benchmark rates will continue to have a negative pressure on NIM in 2024.

In 2023, the robust 0.4 pp YoY growth in NIM to 6.3% was mainly driven by the growth in loan yields in Georgia 
influenced by high NBG Refinance and other foreign market rates.

Risk mitigation

The Group continues to focus on the growth of fee and commission income, driven by increased efforts towards 
customer experience-related initiatives and innovative products in the Georgian market. This safeguards the Bank 
from potential margin compressions on lending and deposit products in the future. 

To meet its asset-liability objectives and manage the interest rate risk, the Bank uses a high-quality investment 
securities portfolio, long-term funding, and derivative contracts.

6. The Group’s performance may be compromised by adverse developments in the economic environment.

Risk description

A potential slowdown in economic growth in Georgia will likely have an adverse impact on the repayment capacity of 
borrowers, restraining their future investment and expansion plans. Negative macroeconomic developments could 
compromise the Group’s performance in various ways, such as exchange rate depreciation, a sizable decline in gold 
prices, a spike in interest rates, rising unemployment, a decrease in household disposable income, falling property 
prices, worsening loan collateralisation, or falling debt service capabilities of companies as a result of decreasing sales. 
Potential political and economic instability in Georgia’s neighbouring countries and main trading/economic partners 
could negatively affect their economic outlook through worsening current and financial accounts in the balance of 
payments (e.g. decreased exports, tourism inflows, remittances and foreign direct investments).

After two years of consecutive double-digit expansion, Georgian economic growth started to normalise, although 
it still remained strong at 7.5% in 2023. Normalisation was driven by a moderation in trade flows and remittances, 
which were affected by lower international commodity prices and broadly flat migrant inflows. At the same time, 
conventional tourism and FDIs remained resilient. Disinflationary movement in consumer price dynamics, mainly 
driven by the imports, led annual CPI growth to decelerate significantly, standing at 0.4% in December 2023. Resilient 
inflows enabled the GEL to continue appreciating in the first half of the year. The second half was characterised by 
normalisation towards the long-term trend. Accordingly, while the GEL exchange rate experienced some volatility 
throughout the year, currency inflows aided by central bank interventions in the second half of the year were sufficient 
to keep the rate broadly stable. The NBG remained hawkish and delivered only four cuts, reducing the monetary policy 
rate from 11.0% to 9.5%. Moreover, the central bank accumulated a substantial number of reserves with a net purchase 
of US$ 1,446 million in January-August 2023, causing gross international reserves to hit an all time high of US$5.3 
billion. The NBG only switched to net sales in September, supplying US$ 169 million to the market in the last four 
months of the year.

The credit market increased by 17.0% year on-year as of December 2023, at constant exchange rates, compared to 
12.4% growth at the end of 2022, mainly on the back of business loans, while retail growth slightly moderated. Despite 
the still strong economic growth and broadly stable GEL, credit penetration level in Georgia increased in 2023 due to 
accelerated lending - domestic credit provided by the banking sector relative to GDP stands at 65.6%, up from 61.5% 
in 2022, however, down from 71.5% in 2021. In contrast, asset quality still improved as non-performing loans declined 
further to 1.5% per IMF definition.

Risk mitigation

To decrease its vulnerability to economic cycles, the Group identifies cyclical industries and proactively manages 
its underwriting approach and clients within its Risk Appetite Framework. The Group has in place a macroeconomic 
monitoring process that relies on close, recurrent observation of the economic developments in Georgia and 
neighbouring countries to identify early warning signals indicating imminent economic risks. This system allows the 
Group to promptly assess significant economic and political events and analyse their implications for the Group’s 
performance. These implications are duly translated into specific action plans with regards to reviewing underwriting 
standards, risk appetite metrics and limits, including the limits for each of the most vulnerable industries. Additionally, 
the stress testing and scenario analysis conducted during the credit review and portfolio-monitoring processes 
enable the Group to evaluate the impact of macroeconomic shocks on its business in advance. Resilience towards 
a changing macroeconomic environment is incorporated into the Group’s credit underwriting standards. As such, 
borrowers are expected to withstand certain adverse economic developments through prudent financials, debt- 
servicing capabilities and conservative collateral coverage.

Taking into account the regional crisis, the Group adjusted its Risk Management Framework, leveraging its pre-existing 
stress testing practices. This included more thorough and frequent monitoring of the portfolio as well as stress testing, 
to ensure close control of changes in capital, liquidity, and portfolio quality in times of increased uncertainty.

For more details on the developments in the economies of the Group’s operations in 2023, please refer to the 
Operating Environment section on pages 24-26.

NON-FINANCIAL RISKS

1. The Group is exposed to regulatory and enforcement action risk. 

Risk description

The Group’s activities are highly regulated and thus face regulatory risk. In Georgia, the NBG sets lending limits and 
other economic ratios (including, but not limited to, lending, liquidity, and investment ratios) along with the mandatory 
capital adequacy ratio. In addition to complying with the minimum reserves and financial ratios, the Bank is required to 
submit periodic reports. It is also subject to the Georgian tax code and other relevant laws.

Following the Company’s listing on the London Stock Exchange’s premium segment, the Group became subject to 
increased regulations from the UK Financial Conduct Authority. In addition to its banking operations, the Group also 
offers other regulated financial services products, including leasing, insurance, and brokerage services.

The Group is also subject to financial covenants in its debt agreements. For more information, see the Group’s Audited 
Financial Statements.

Risk mitigation

The Group has established systems and processes to ensure full regulatory compliance, which are embedded in all 
levels of the Group’s operations. The Group’s “three lines of defence” model defines the roles and responsibilities for 
risk management.

The first line of defence is responsible for compliance risk, strongly supported by the Bank’s compliance department 
as the second line of defence. The Chief Compliance Officer oversees compliance within the Bank and reports 
quarterly to the relevant committee of the Supervisory Board, with a managerial reporting line to the CEO. The 
Group’sBank’s Audit Committee is responsible for ensuring regulatory compliance at the Supervisory Board level.

The Bank’s compliance programme provides compliance policies, trainings, risk-based oversight and ensures 
compliance with regulatory requirements.

The Bank’s Compliance Department seeks to manage regulatory risk by:

•  Ensuring that applicable changes in laws and regulations are implemented by the process owners in a timely 

manner;

•  Participating in the new product/process risk approval process;
•  Conducting analysis of customer complaints, the operational risk event database, internal audit findings and 

litigation cases to proactively reveal process weaknesses; and

•  Conducting an annual compliance risk assessment (RCSA) of internal processes.

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addressed in a timely and appropriate manner. Additionally, as a second line of defence the Compliance Department 
defines the risk metrics and monitors them at the frequencies defined by the Bank’s Risk Appetite Framework. The 
Compliance Department is responsible for escalating breaches of defined limits to the relevant boards.

2. The Group is exposed to legal risk. 

Risk description

Legal risk refers to the potential for loss, whether financial or reputational, resulting from penalties, damages, fines,

or other forms of financial detriment, which impacts or could impact one or more entities of the Group and/or its 
employees, business lines, operations, products and/or its services, and results from the failure of the Group to meet 
its legal obligations, including regulatory, contractual or non-contractual requirements.

Risk mitigation

The legal function as a second line of defence is an independent function hierarchically integrated with all the Group’s 
legal teams. The Group’s businesses and lines have responsibility for identifying and escalating legal risk in their area 
to the legal function.

The legal function is entrusted with the responsibility of (a) managing (including prevention) legal risks; and (b) 
interpreting the laws and regulations applicable to the Group’s activities and providing legal advice and guidance to 
the Group. The management of the legal risks includes defining the relevant legal risk policies, developing Group- 
wide risk appetite for legal risk, and oversight of the implementation of controls to manage and escalate legal risk. The 
advisory responsibility of the legal function is to provide legal advice to Executive Officers and the Supervisory Board 
in a manner that meets the highest standards.

The senior management of the legal function oversees, challenges and monitors the legal risk profile and 
effectiveness of the legal risk control environment across the Group. The legal risk profile and control environment are 
reviewed by management through business risk committees and control committees. The Group Risk Committee is 
the most senior executive body responsible for reviewing and monitoring the effectiveness of legal risk management 
across the Group.

3. The Group’s operational complexity generates risk that arises from inefficient and uncontrolled operations that 
could in turn adversely impact profitability and reputation.

Risk description

One of the main risks that the Group faces is operational risk, which is the risk of loss resulting from internal and 
external fraud events, inadequate processes or products, business disruptions and systems failures, human error or 
damages to assets. Operational risk also implies losses driven by legal, compliance, or cybersecurity risks.

The Group is exposed to many types of operational risk, including fraudulent and other internal and external criminal 
activities; breakdowns in processes, controls or procedures; and system failures or cyber-attacks from an external 
party with the intention of making the Group’s services or supporting infrastructure unavailable to its intended 
users, which in turn may jeopardize sensitive information and the financial transactions of the Group, its clients, 
counterparties, or customers.

Moreover, the Group is subject to risks that cause disruption to systems performing critical functions or business 
disruption arising from events wholly or partially beyond its control, such as natural disasters, transport or utility 
failures, etc., which may result in losses or reductions in service to customers and/or economic losses to the Group.

The operational risks discussed above are also applicable where the Group relies on outsourcing services from third 
parties. Considering the dynamic environment and sophistication of both banking services and possible fraudsters, 
the importance of constantly improving processes, controls, procedures and systems is heightened to ensure risk 
prevention and reduce the risk of loss to the Group.

The increased complexity and diversification of operations, coupled with the digitalisation of the banking sector, mean 
that fraud risks are evolving. External fraud events may arise from the actions of third parties against the Group, most 
frequently involving events related to banking cards, loans, and client phishing. Internal fraud events arise from actions 
committed by the Group’s employees, although such events happen less frequently. During the reporting period, the 
Group faced several instances of fraud, none of which had a material impact on the Group’s profit and loss statement. 

The rapid growth in digital crime has exacerbated the threat of fraud, with fraudsters adopting new techniques and 
approaches to obtain funds illegally. Therefore, unless properly monitored and managed, the potential impact could 
become substantial.

Risk mitigation

To oversee and mitigate operational risk, the Group maintains an Operational Risk Management Framework, which is 
an overarching document that outlines the general principles for effective operational risk management and defines 
the roles and responsibilities of the various parties involved in the process. Policies and procedures enabling the 
effective management of operational risks complement the framework. The Management Board ensures a strong 
internal control culture within the Group, where control activities are an integral part of operations. The Board sets the 
operational risk appetite and compliance with the established risk appetite limits is monitored regularly by the Risk 
Committee of the Supervisory Board.

The Group utillises the three lines of defence principle, where the operational risk management department serves as 
a second line of defence, responsible for implementing the framework and appropriate policies and methodologies to 
enable the Group to manage operational risks.

The Group actively monitors, detects, and prevents risks arising from operational risk events and has permanent 
monitoring processes in place to detect unusual activities or process weaknesses in a timely manner. The risk 
and control self-assessment exercise (RCSA) focuses on identifying residual risks in key processes, subject to the 
respective corrective actions. Through our continuous efforts to monitor and mitigate operational risks, coupled with 
the high level of sophistication of our internal processes, the Group ensures the timely identification and control of 
operational risk-related activities. Various policies, processes, and procedures are in place to control and mitigate 
operational risks, including, but not limited to:

•  The Group’s Risk Assessment Policy, which enables thorough risk evaluation prior to the adoption of new products, 

services, or procedures;

•  The Group’s Outsourcing Risk Management Policy, which enables the Group to control outsourcing (vendor) risk 
arising from adverse events and risk concentrations due to failures in vendor selection, insufficient controls and 
oversight over a vendor and/or services provided by a vendor, and other impacts on the vendor;

•  The Risk and Control Self-Assessment (RCSA) Policy, which enables the Group to continuously evaluate existing 
and potential risks, establish risk mitigation strategies and systematically monitor the progress of risk mitigation 
plans. The completion of these plans is also part of the respective managers’ key performance indicators;

•  The Group’s Operational Risk Event Identification Policy, which enables the Group to promptly report on operational 
risk events, perform systematic root-cause analysis of such events, and take corrective measures to prevent the 
recurrence of significant losses. A unified operational loss database enhances further quantitative and qualitative 
analysis. The Operational Risk Event Identification Policy also oversees the occurrence of IT incidents and the 
respective activities targeted at solving the identified problems;

•  The Group’s Operational Risk Awareness Programme, which provides regular trainings to the Group’s employees 

and strengthens the Group’s internal risk culture;

•  The Group also utilises risk transfer strategies, including obtaining various insurance policies to transfer the risks of 

critical operational losses.

The Operational Risk Management Department has reinforced its risk assessment teams and methodologies to 
further fine-tune the existing control environment. The same applies to the set of actions aimed at homogenising 
operational risk management processes throughout the Group’s member companies.

During the reporting period, one of the key operational risk management focus areas was the Risk and Control 
Self- Assessment (RCSA) exercise, under which the Group’s top priority processes were reviewed and areas of 
improvement were identified.

Moreover, to further mitigate operational risks driven by fraudulent activities, the Group has introduced a sophisticated 
digital fraud prevention system, which analyses client behaviour to further minimise external fraud threats.

The Operational Risk Management Framework and its complementary policies were updated to ensure effective 
execution of the operational risk management programme.

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description

The Group’s rising dependency on IT systems increases its exposure to potential cyberattacks. Given their increasing 
sophistication, potential cyberattacks may lead to significant security breaches. Such risks change rapidly and require 
continued focus and investment.

No material cyber-security breaches have happened at the Bank in recent years, however, one of the bank’s software 
suppliers faced a ransomware attack. We received timely information about the incident and responded in accordance 
with our incident response procedures. After conducting thorough analysis and investigations, we confirmed that 
there was no risk to the Bank’s infrastructure, software, or production services. While we investigated and responded 
to the incident, only some new feature development processes experienced delays. The development process was 
reinstated once we ensured that the vendors had fully resolved the incident and its root causes.

Risk mitigation

The Group has in place a comprehensive system in place to mitigate the risk of cyberattacks, as described below.

Threat landscape

In order to adequately address the challenges posed by cyberattacks, we are continuously analysing the Group’s cyber 
threat landscape and assessing all relevant threat scenarios and actors, considering their intentions and capabilities, 
as well as the tactics, techniques, and procedures they are using or may use during their campaigns. Our focus is to 
be prepared against Advanced Persistent Threats. Among the many different threat vectors we are covering and 
monitoring, the top four are below:

•  Attacks against internet facing applications and infrastructure;
•  Software supply chain attacks;
•  Phishing attacks against our customers; and
•  Phishing attacks against our employees.

Our vision and strategic objectives

Information and cyber security are an integral part of the Group’s governance practices and strategic development. 
The Group’s cyber security vision and strategy is fully aligned with its business vision and strategy and addresses all 
the challenges identified during the threat landscape analysis.

Our vision is to strengthen our security in depth approach, enable secure and innovative businesses, and maintain a 
continuous improvement cycle. Our strategic objectives are:

•  To maintain our defence in depth approach by strengthening the team and implementing cutting-edge 

technologies, in order to maintain resilience against Advanced Persistent Threats, which may come from state- 
sponsored actors or organised cybercriminals;

•  To maintain compliance with industry leading information and cyber security standards, sustain a continuous 

improvement cycle for our information and business continuity management systems, and be one step ahead of 
regulatory requirements; and

•  To optimize and automate security processes and provide security services seamlessly to the Group’s business 

(where possible).

Our security in depth approach and cyber-resilience program

In order to follow our vision and achieve our strategic objectives, we run effective information and cyber security 
programmes, functions and systems, as follows:

•  Layered preventive controls are in place, covering all relevant logical and physical segments and layers of the 

organisation and infrastructure in order to minimise the likelihood of successful initial access:

 – Data security controls
 – Identity and access controls
 – Endpoint security controls
 – Infrastructure security controls
 – Application security controls
 – Internal and perimeter network security controls
 – Physical security controls

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•  A professional team is in charge of effectively implementing, assuring the effectiveness of, maintaining and 

fine- tuning the preventive controls mentioned above. The number and level of expertise of the team members is 
significant. Our team members hold industry leading certificates and work on a daily basis to strengthen and extend 
their professional skill sets.

•  Layers of preventive controls in conjunction with a comprehensive awareness programme provide the best 

combination in order to minimise the likelihood of successful attacks. Our robust awareness programme helps 
employees and customers to improve their cyber hygiene, understand the risks associated with their actions, 
identify cyberattacks they might face during day-to-day operations, and improve the overall risk culture. Our 
awareness program provides relevant materials to all key roles, from the Management Board to IT engineers and 
developers. It covers annual trainings and attestations for all employees, newcomer trainings and attestations, social 
engineering simulations, security tips and notifications for all employees, security awareness raising campaigns for 
customers, and more.

•  Since we believe that 100% prevention is not achievable, the Group has threat hunting capabilities and a security 
operations centre in place that seeks to monitor every possible anomaly in near real-time that is identified across 
the organisation’s network in order to detect potential incidents and respond in a timely and effective manner to 
minimise the negative impact of possible attacks. To be up-to-date and track the techniques and tactics of our 
adversaries, we are elaborating cyber threat intelligence procedures according to industry best practices and 
following the MITRE ATTACK framework.
Information security governance and effective risk management processes ensure that the Bank has the 
correct guidance, makes risk-informed decisions in compliance with its risk appetite, complies with regulatory 
requirements and achieves a continuous improvement cycle. The Information Security Committee, which is 
chaired by the CEO, has the ultimate responsibility to assure that an appropriate level of security is maintained, and 
a continuous improvement cycle of management processes is achieved. The Bank is in compliance with the NIST 
Cyber Security Management Framework, and its Information Security Management System is ISO 27001 certified.
•  On top of all of the above, the Bank further strengthens its cyber resilience through an effective Business Continuity 

• 

Management System and cyber insurance policy, in order to manage contingencies and recover from serious 
disruptions with minimum possible impact.

How we measure and assure an acceptable level of security

To assess and assure an acceptable level of information and cyber security, we rely on external/internal audit reports, 
red teaming exercise reports, and the results of penetration tests, which are conducted by our high professional 
internal team and reputable external third-party partners.

•  On an annual basis we conduct:

 – An external audit of SWIFT Customer Protection Framework;
 – An external audit of the NBG’s Cyber Security Framework, which is based on the NIST Cyber Security 

Management Framework;

 – External surveillance audits of ISO 27001;
 – Penetration tests against internet facing applications and critical infrastructure with help of our highly reputable 

partners.

•  Our internal team is in charge of continuous penetration tests of internal and external applications and 

infrastructure.

•  We conduct regular red and purple teaming exercises and assess our security capabilities against real world 

advanced threat actors.

5. The Group identifies risk in its growing dependence on data. 

Risk description

In the domain of data management and data governance within the Group, two prominent risks are noteworthy, each 
presenting unique challenges to the preservation and efficacy of the Group’s information assets. The first risk centres 
on the imperative need for data quality, a cornerstone for sound decision-making, regulatory compliance, and overall 
risk management. This challenge emanates from diverse sources, encompassing errors during data entry, the lack 
of standardised formats, and inconsistencies across data sources. The ramifications of compromised data quality 
include financial losses, operational inefficiencies, regulatory non-compliance, and reputational damage.

The complexity is further heightened in dynamic market environments, necessitating robust mechanisms for data 
validation and cleansing.

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infrastructure. Legacy systems, characterized by outdated hardware and software, present a formidable challenge by 
impeding the seamless flow of data and obstructing the adoption of cutting-edge technologies. The risk

intensifies with the rapid pace of technological advancements, rendering legacy infrastructure susceptible to security 
vulnerabilities and compliance issues. Moreover, the limited scalability of outdated systems constrains the Group ‘s 
ability to process and analyse vast datasets efficiently, thereby impinging on the agility required for informed decision- 
making in the fast-paced financial landscape.

Risk mitigation

Mitigating these data risks requires a holistic and strategic approach tailored to the Group. To address the challenge 
of data quality, the Bank is adopting advanced data quality management systems, implementing data profiling 
techniques, and enforces stringent data governance policies. Strategic investments in technologies like machine 
learning and artificial intelligence can automate the detection and correction of data anomalies, fostering a proactive 
stance towards maintaining accurate and consistent data. Cultivating a data-driven culture within the organisation, 
along with clear data lineage and documentation practices, enhances transparency and traceability.

In tackling the risks associated with outdated infrastructure, the Group has embarked on a strategic and phased 
modernization approach. Investing in state-of-the-art technologies such as cloud computing and virtualization is 
imperative for increased flexibility, scalability, and security. A comprehensive assessment of the existing infrastructure, 
coupled with a roadmap for migration and upgrades, enables a systematic transition without disrupting critical 
operations. Embracing DevOps practices facilitates continuous integration and deployment, fostering a culture of 
agility and adaptability. Through these proactive measures, the Group is positioning itself to capitalise on emerging 
opportunities while effectively mitigating the risks associated with both compromised data quality and outdated 
technological foundations.

6. The Group is exposed to Model Risk. 

Risk description

Statistical, machine learning and artificial intelligence models are increasingly used in key business processes due to 
the rapid adoption of big data technologies and advanced data modelling techniques. In line with regulatory guidance 
and best practices, the Group defines a model as a quantitative method, system, or approach that applies statistical, 
economic, financial, or mathematical theories, techniques, and assumptions to process input data into quantitative 
estimates. The Group has also developed model identification standards to operationalise the model definition.

Increasing reliance on models increases the need for proactive model risk management. The Group defines model 
risk as a risk of adverse consequences (e.g., financial loss, reputational damage, etc.) arising from decisions based on 
incorrectly developed, implemented, or used models.

Risk mitigation

The Model Risk Management (MRM) function is the second line of defence and is responsible for identifying, 
measuring, and managing model risk in the Group. MRM is organized around two components – governance and 
validation. The governance component of MRM develops and implements the policy, risk appetite and standards that 
define the roles and responsibilities of the different stakeholders and encompass all phases of the model lifecycle, 
from planning and development to initial model validation, model use, model monitoring, ongoing model validation 
and model retirement. It is also responsible for managing the model inventory and keeping model risk within the risk 
appetite. The validation component of the MRM is responsible for conceptual and technical model validations in line 
with the policy and standards developed and implemented by the governance component.

To mitigate model risk, the MRM function uses a risk-based approach during model validation processes. Model risk is 
identified during initial and ongoing model validations. Countermeasures to mitigate model risk and keep it within the 
risk appetite depend on the nature of the identified risk and can include actions like increasing validation frequency 
and/or depth, and calibration or redevelopment of the model.

7. The Group remains exposed to reputational risk. 

Risk description

There are reputational risks to which the Group may be exposed, such as country risks related to international 
sanctions imposed on Russia in response to the war in Ukraine, relations with correspondent banks and international 
financial institutions. There are risks of phishing, other cybercrimes, and temporary service interruptions, which can 
be viewed as reputational risks due to the increasing digitalisation of services that the Group provides. There may also 
be isolated cases of anti-banking narratives in the mass media, which particularly intensify in the run-up to elections. 
However, most of these risks are not unique to the Group as they apply to the entire banking sector.

Risk mitigation

To mitigate the possibility of reputational risks, the Group works continuously to maintain strong brand recognition 
among its stakeholders. The Group follows all relevant external and internal policies and procedures and prevention 
mechanisms to minimise the impact of direct and indirect reputational risks. The Group monitors its brand value 
through public opinion studies and surveys and by receiving feedback from stakeholders on an ongoing basis.

Dedicated internal and external marketing and communications teams actively monitor mainstream media and social 
media coverage on a daily basis. These teams monitor risks and develop prevention policies, risk scenarios, and 
contingency plans. The Group tries to identify early warning signs of potential reputational or brand damage in order 
to mitigate and elevate them to the attention of the Supervisory Board before they escalate. A special Task Force is in 
place at the top management level, comprised of the management, strategic communications, marketing and legal 
teams to manage reputational risks when they occur. Communications and cyber security teams conduct extensive 
awareness- raising campaigns on cyber security and financial literacy, involving the media, the Banking Association of 
Georgia and Edufin (TBC’s inhouse financial education platform), aimed at mitigating and preventing cyber threats and 
phishing cases.

8. The Group faces the risk that its strategic initiatives do not translate into long-term sustainable value for its 
stakeholders.

Risk description

The Group may face the risk of developing a business strategy that ensures sustained value creation, adapting to 
evolving customer needs, heightened competition, and regulatory restrictions. Additionally, uncertainties from 
economic and social disruptions, such as the ongoing war in Ukraine, may hinder the Group’s timely execution of its 
strategy, potentially compromising its capacity for long-term value creation.

Risk mitigation

To mitigate the combined risks from a local and international perspective, the Group employs a multifaceted 
approach.

The formation of our strategic portfolio is primarily driven by the Group’s strategy to broaden and diversify our 
business revenue streams. Thorough curation is conducted in the execution of strategy involving the Supervisory 
Board, the executive management, and middle management. These sessions serve as crucial checkpoints to ensure 
alignment with our strategic long-term objectives and our company’s guiding principles that steer our course.

Moreover, monitoring of the performance of strategic projects extends to quarterly analyses and tracking of metrics 
used to measure strategy execution. In cases of significant deviations, corrective or mitigation actions are promptly 
implemented.

9. The Group is exposed to risks related to its ability to attract and retain highly qualified employees. 

Risk description

As the Group becomes increasingly digitally focused, it requires more IT professionals in its various departments. This

shift accentuates the risk of potentially losing key personnel. In the highly competitive tech job market, this challenge 
extends not only to retaining these valuable employees but also to attracting, developing, and keeping new skilled 
workers. Ensuring these employees align with the Group’s objectives is vital. The situation calls for strategic planning in 
human resources to effectively manage this risk while supporting the Group’s digital evolution.

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONHOW WE CREATE VALUE FOR INVESTORS CONTINUEDRisk mitigation

The aim of the Group is to adapt to the rapidly changing business environment, increase leadership capabilities, 
achieve a high level of engagement among employees, and equip them with the necessary skills. To this end, the 
Group actively monitors the labour market both in Georgia and abroad, proactively recruiting the best candidates 
and expanding its networks of key personnel. We create a robust international talent pipeline by regularly engaging 
with potential candidates, including passive job seekers with diverse profiles. We work on building an attractive 
international hiring brand. The Group treats all employees equally and fairly, supporting and coaching them to 
succeed.

We equip our people with the tools and frameworks for continuous learning, supported by a constant feedback loop. 
We give our staff an opportunity to grow and expand internationally. We have a Succession Planning Framework 
developed for senior positions in order to ensure a smooth transition and to offer promotion opportunities to 
employees. In addition, we have launched a Talent Management Framework, ensuring the constant identification of 
talented staff and monitoring their development within the Group.

Since 2019, our internal IT Academy has been a hub for tech education, offering courses in front-end and back-end 
development, DevOps, and other topics. These courses are available to both our employees and potential candidates 
at no cost. Led by experienced staff and industry professionals, the Academy has trained over 1,000 individuals from 
outside the organization and 1,300 within it, bringing in 300 skilled professionals to Group.

In 2023, our IT Academy launched a project in partnership with USAID focused on women’s empowerment in the 
regional areas of Georgia. The project aims to train more than 700 participants, through nine newly designed courses. 
The IT Academy has also introduced an iOS Laboratory.

Candidates selected for courses have the opportunity to become highly paid professionals in the field of information 
technology by working on bootcamps, practical lectures, mentorship sessions and real projects under the guidance 
of leading specialists from JSC TBC Bank. Courses are updated through consultations with top management, which 
allows us to integrate the latest trends in the field into the teaching process.

The IT academy also enables the Bank to ensure the development of technological skills of existing employees, 
allowing them to transition into tech-based professions and digitize and automate their day-to-day work.

10. The Group is exposed to conduct risk. 

Risk description

Conduct risk is defined as the risk of failing to achieve fair outcomes for customers and other stakeholders. The Bank’s

Code of Ethics serves as a moral compass for all staff and sets high ethical standards that each employee is required 
to uphold. The Bank’s employees undertake and perform their responsibilities with honesty and integrity. They are 
critical to maintaining trust and confidence in its operations and upholding important values of trust, loyalty, prudence 
and care.

Additionally, the Bank’s management understands that it bears responsibility for a diversified group of domestic 
and international investors, and needs to embrace the rules and mechanisms to protect customers and maintain the 
confidence of investors and financial markets. The Group’s directors strive to establish the “tone from the top”, which 
sets out the messages describing and illustrating the core components of good conduct.

Risk mitigation

In managing conduct risk, the Bank entrusts different departments and divisions with carrying out the task of 
managing, mitigating, and eliminating conduct risk across all of the Bank’s operations with clients and other 
stakeholders. The Compliance, Human Capital and Operational Risk departments cooperate to create a unified 
conduct Risk Management Framework and assist business lines and departments, in the following ways:

3.  Developing and maintaining policies and procedures to ensure that individual employees and departments comply 

with regulatory provisions, best practices, the Code of Conduct, and the Code of Ethics;

4.  Maintaining liaison with the Compliance Department, administering policies and procedures in conjunction with 

the compliance department and investigating complaints about the conduct of the department, its manager, or its 
employees;

5.  The front-line employees of the organization should ensure that product information is accurate and complete, and 
is conveyed both in writing and orally in a simple, understandable manner, regardless of the level of sophistication 
of the client;

6.  Keeping records of client interactions and emails containing sensitive and sales-related information, such as 

information in relation to the acquisition of new clients and the formulation of complex product offers;

7.  By providing periodic training to all employees regarding evolving compliance standards within the Group, we 

ensure that new employees are educated regarding proper conduct;

8.  By creating a culture of openness that encourages employees to speak out without fear of punishment, we are 
preventing and detecting conflicts of interest, creating moral incentive programmes, creating bonuses, and 
achieving a risk-adequate incentive and disciplinary policy for the Group;

9.  Investing considerable time and effort in investigating, analysing, implementing, and monitoring sales and after- 
sales activities, and putting proper conduct into the required job skills, which ensures that conduct risk is not just 
managed by risk management units, including compliance departments.

EMERGING RISKS

The Group recognizes its exposure to risks arising from climate change. 

Risk description

The risks associated with climate change have both a physical impact, arising from more frequent and severe weather 
changes, and a transitional impact that may entail extensive policy, legal, and technological changes to reduce the 
ecological footprint of households and businesses. For the Group, both risks could materialise through impaired 
asset values and the deteriorating creditworthiness of our customers, which could result in a reduction of the Group’s 
profitability. The Group may also become exposed to reputational risks because of its lending to, or other business 
operations with, customers deemed to be contributing to climate change.

Risk mitigation

The Group has in place an Environmental and Climate Change Policy. The policy governs its Environmental 
Management System (“EMS”) and ensures that the Group’s operations adhere to the applicable environmental, health, 
safety, and labor regulations and practices. We take all reasonable steps to support our customers in fulfilling their 
environmental and social responsibilities. The management of environmental and social risks is embedded in the 
Group’s lending process through the application of the EMS. The Group has developed risk management procedures 
to identify, assess, manage, and monitor environmental and social risks. These procedures are fully integrated in the 
Group’s credit risk management process. To identify, assess and manage risks associated with climate change, the 
Group introduced an overall climate risk assessment and conducted a general analysis to understand the maturity 
level of the climate-related framework. The general analysis process covered assessment of the existing policies 
and procedures, identification of areas for further development, and gap analysis. Based on the analysis, the main 
focus areas were identified and reflected in the climate action strategy, considering the Group’s business strategy. 
Furthermore, our Environmental and Climate Change Policy is fully compliant with local environmental legislation and 
follows international best practices (the full policy is available at www.tbcbankgroup.com).

In order to increase our understanding of climate-related risks to the Bank’s loan portfolio, the Bank performed a 
high-level sectoral risk assessment, since different sectors might be vulnerable to different climate-related risks over 
different time horizons. In 2022, we advanced our TCFD framework further, especially in strategic planning and risk 
management, and performed climate stress testing. In 2023, we reviewed our climate stress testing model in order to 
consider new approaches, where available. Please see pages 118-141 for more details of our climate-related financial 
disclosures.

The Bank aims to increase its understanding of climate-related risks and their longer-term impacts over the coming 
years, which will enable it to further develop its approach to mitigation. Furthermore, the Bank’s portfolio has strong 
collateral coverage, with around 79% of the loan book collateralised with cash, real estate, or gold. Since the collateral 
evaluation procedure includes monitoring, any need to change collateral values arises from our regular collateral 
monitoring process.

In June 2023, the Group released its full-scale sustainability report for 2022 in reference to Global Reporting Initiative 
(GRI) standards. The Global Reporting Initiative (GRI) helps the private sector to understand and realise its role and 
influence on sustainable development issues such as climate change, human rights and governance. The report 
is designed for all interested parties and groups in Georgia and abroad and aims to give them clear, fact-based 
information about the social, economic, and environmental impact of our activities in 2022. It presents our endeavours 
to create value for our employees, clients, suppliers, partners, and society as a whole. The Sustainability Report 2022 is 
available at www.tbcbankgroup.com.

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONHOW WE CREATE VALUE FOR INVESTORS CONTINUEDAt the executive level, responsibility for ESG and climate-related matters is assigned to the ESG Steering Committee, 
which was established by the Management Board in March 2021 and is responsible for implementing the ESG and 
climate action strategy and approving detailed annual and other action plans for key projects. The ESG Committee 
meets on a quarterly basis.

In January 2022, the Group established an Environmental, Social and Governance (ESG) and Ethics Committee at the 
Board level, as well as at the Supervisory Board level in line with the Company’s “mirror boards” structure. This reflects 
the importance of sustainability in TBC’s corporate governance and allows Board members to dedicate more time and 
focus to ESG topics. The Committee provides strategic guidance on climate-related matters and reports to the Board, 
which has overall oversight. For more details about the management of ESG matters, please see ESG strategy section 
on pages 36-39.

SELECTED REGULATIONS ON FINANCIAL RISKS

CAPITAL ADEQUACY

The Group’s objectives in terms of capital management are to maintain appropriate levels of capital to support the 
business strategy, meet regulatory and stress testing-related requirements, and safeguard the Group’s ability to 
continue as a going concern.

The Group complied with all its internally and externally imposed capital requirements throughout 2023.

In December 2017, the NBG adopted amendments to the regulations relating to capital adequacy requirements. The 
changes include amendments to the regulation on capital adequacy requirements for commercial banks, and the 
introduction of new requirements (i) on additional capital buffer requirements for commercial banks within Pillar 2; (ii) 
on the determination of the countercyclical buffer rate; and (iii) on the identification of systematically important banks 
and determining systemic buffer requirements. The purpose of these amendments is to improve the quality of banks’ 
regulatory capital and achieve better compliance with the Basel III framework.

In 2020-2022, the NBG developed the concept and changes for the transition to IFRS. In January 2023, in line with 
the finalisation of the IFRS transition process, the NBG adopted amendments to the regulations relating to capital 
adequacy requirements. According to the new amendments, commercial banks must comply with supervisory 
regulations with IFRS-based numbers and approaches. Under the IFRS transition process, the NBG introduced a credit 
risk adjustment (CRA) buffer. The CRA buffer was implemented as a Pillar 2 requirement and was fully set on CET 1 
capital.

In January 2023, the NBG made amendments to the systemic risk buffer calculation methodology. According to the 
new methodology, the current systemic risk buffer for JSC TBC Bank amounts to 2.5% and can be increased by 0.5% 
if the Bank’s non-banking deposits market share in the previous three-month period exceeds 40%. The Bank must 
comply with the increased requirement in a 12-month period unless the average market share of the previous 12-month 
period falls below 40%.

In March 2023, the Financial Stability Committee of the NBG decided to set the neutral (base) rate of the 
countercyclical buffer at 1%. Banks are required to accumulate a countercyclical capital buffer according to a 
predetermined schedule: 0.25% by March 2024, 0.50% by March 2025, 0.75% by March 2026 and fully phased-in 1% 
by March 2027. The countercyclical buffer could be increased at times of strong credit activity and suspended during 
periods of stress.

The following table presents the capital adequacy ratios and minimum requirements:

 in thousands of GEL

CET 1 capital

Tier 1 capital

Tier 2 capital

Total regulatory capital

Risk-weighted exposures:

31-Dec-23

31-Dec-221

31-Dec-211 

4,235,033

3,333,039

2,759,894

4,772,913

3,873,439

3,379,414

601,388

643,086

723,513

5,374,301

4,516,525

4,102,927

Credit risk-weighted exposures

Risk-weighted exposures for market risk

21,018,445

18,818,597

18,091,753

69,880

86,250

21,981

Risk-weighted exposures for operational risk

3,248,365

2,603,225

2,103,895

Total risk-weighted exposures

Minimum CET 1 ratio

CET 1 capital adequacy ratio

Minimum Tier 1 ratio

Tier 1 capital adequacy ratio

Minimum total capital adequacy ratio

Total capital adequacy ratio

24,336,690

21,508,072

20,217,629

14.3%

17.4%

16.6%

19.6%

19.8%

22.1%

11.6%

15.5%

13.8%

18.0%

17.3%

21.0%

11.7%

13.7%

14.0%

16.7%

18.4%

20.3%

GEL volatility has been and remains a significant risk to the Bank’s capital adequacy. A 10% GEL depreciation would 
translate into a 0.8pp, 0.7pp and 0.6 pp drop in the Bank’s CET 1, Tier 1 and Total regulatory capital adequacy ratios, 
respectively.

LIQUIDITY

The Bank’s objectives in terms of liquidity management are to maintain appropriate levels of liquidity to support 
the business strategy, meet regulatory and stress testing-related requirements, and safeguard the Bank’s ability to 
continue as a going concern.

The Bank complied with all its internally and externally imposed liquidity requirements throughout 2023.

The Bank assesses LCR and NSFR per NBG guidelines, whereby the ratios are implemented by the NBG have more 
conservative approaches than those set by Basel III standards. The LCR enhances short-term resilience. In addition to 
the total LCR limit set at 100%, the NBG defines limits per currency for the GEL and foreign currencies (FC). To promote 
Larisation in Georgia, the NBG set a lower limit for the GEL LCR than that for the FC LCR.

The NSFR is used for long-term liquidity risk management to promote resilience over a longer time horizon by creating 
additional incentives for JSC TBC Bank to rely on more stable sources of funding on a continuing basis. The regulatory 
limit is set at 100%.

114

115

1 

 2022 and 2021 figures are shown in accordance with NBG accounting standards, as for this period local GAAP was in force.

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONHOW WE CREATE VALUE FOR INVESTORS CONTINUEDAs of 31 December 2023, the ratios were well above the prudential limits set by the NBG, as follows:

Minimum net stable funding ratio, as defined by the NBG

Net stable funding ratio as defined by the NBG

Minimum total liquidity coverage ratio, as defined by the NBG

Minimum LCR in GEL, as defined by the NBG

Minimum LCR in FC, as defined by the NBG

Total liquidity coverage ratio, as defined by the NBG

LCR in GEL, as defined by the NBG

LCR in FC, as defined by the NBG

MARKET RISK

31-Dec-23

31-Dec-22

31-Dec-21

100.0%

119.9%

100.0%

75.0%

100.0%

115.3%

109.8%

120.1%

100.0%

135.3%

100.0%

75.0%

100.0%

146.6%

164.2%

135.9%

100.0%

127.3%

100.0%

75.0%

100.0%

115.8%

107.7%

120.8%

The Bank’s objectives in terms of market risk management are to support the business strategy, meet regulatory and 
stress testing-related requirements and safeguard the Bank’s ability to continue as a going concern.

The Bank complied with all its internally and externally imposed market risk requirements throughout 2023.

FX risk

JSC TBC Bank (Georgia) is required to maintain open currency positions in line with NBG’s limits: The NBG requires 
the Bank to monitor both balance sheet and total aggregate (including off-balance sheet) open currency positions and 
to maintain the later one within 20% of the Bank’s regulatory capital.

Interest rate risk

JSC TBC Bank assess interest rate risk from both the NII and Economic Value of Equity (EVE) perspectives. As per 
regulatory requirements, the Bank assesses the impact of interest rate shock scenarios on EVE and NII. According to 
NBG guidelines, the NII sensitivity under parallel shifts of interest rate scenarios is maintained for monitoring purposes, 
while EVE sensitivity is calculated under six predefined stress scenarios of interest rate changes, with the limit applied 
to the result of the worst case scenario. As of 31 December 2023, TBC Bank’s EVE ratio stood at 7.34%, comfortably 
below the regulatory limit (15%).

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONHOW WE CREATE VALUE FOR INVESTORS CONTINUED 
CLIMATE-RELATED FINANCIAL DISCLOSURES 2023

Climate-related financial 
disclosures 2023

Recommended disclosure

 – Short summary

Governance

a) Describe the organisation’s governance around climate-related risks and opportunities

Process, frequency, 
and training

Committee 
accountability

 – The Supervisory Board approves and oversees the Group’s ESG Strategy 
in order to address specifically the Group’s targets and initiatives that 
relate to climate change, its direct and indirect environmental impact, 
and sustainable development across the Group

 – The ESG and Ethics Committee have been established at the 

Supervisory Board level.

 – The ESG and Ethics Committee met four times during 2023. 
 – The Supervisory Board has established a diverse and comprehensive 

training agenda, which is reviewed annually. 

 – The Supervisory Board retains the primary responsibility for overseeing 
the implementation of the strategy, as part of its commitment to having 
direct oversight over the Group’s climate-related issues. 

 – The role of the ESG and Ethics Committee has been formalised to 
support and advise the Supervisory Board in its oversight of the 
implementation of: (i) strategy; (ii) policies; and (iii) programmes of 
the Company and its subsidiaries in relation to ESG matters, ensuring 
that the ESG strategy is implemented across all of the Group’s relevant 
businesses.

Where to find

Page 122 

Page 122 

Recommended disclosure

Short summary

Where to find

Examples of the Board and 
relevant Board committees 
taking climate into account

 – Key topics covered in 2023 by the ESG and Ethics Committee are as 

Page 122

follows: the Group’s direct GHG emissions; a review of the Environmental 
and Climate Change Policy; a review of the Exclusion List and ESG risk 
appetite; and a review of the climate action strategy, including progress 
reports on TCFD implementation.

b) Describe executive management’s role in assessing and managing climate-related risks and opportunities

Who is responsible for 
climate-related risks and 
opportunities

 – Since March 2021, responsibility for climate change-related risks 
and opportunities have been assigned to the executive level ESG 
Committee.

How management reports 
to the Board

 – The ESG Committee’s responsibilities also include the review and 
monitoring of climate-related risks and opportunities as well as the 
establishment of an effective mitigation and control system to manage 
identified (material) climate-related risks. The ESG Committee meets on 
a quarterly basis. 

Page 123

Page 123

Processes used to inform 
management

 – The implementation of the ESG strategy is supported by the various 

Page 123

organisational functions responsible for ESG matters: the Environmental 
and Social Risk Management Team, the ESG Department and the 
ESG competences centre – a working group initiated in order to 
support the enhancement of the TCFD framework. Furthermore, the 
Environmental Committee oversees the implementation and operation 
of the Environmental Management System. The ESG Department and 
Environmental and Social Risk Management Team regularly report to the 
Environmental Committee, which reports to the Chief Risk Officer.

Strategy

a) Describe the climate-related risks and opportunities the organisation has identified over the short, medium, and 
long term - Page

Short-, medium-, 
and long-term time 
horizons

Climate-related risks

 – The time horizons considered in the assessment are short (0-3 years), 
medium (4-8 years), and long (over eight years). The levels of possible 
impact are classified as low, medium or high.

 – As a summary of the potential impact of the various transition risks and 
physical risks identified, the transitional risks in Georgia and on the TBC 
Bank’s activities are low.

 – The overall assessment of the potential impact of acute and chronic 
physical risks on Georgia and on TBC Bank’s activities is medium in a 
long-term perspective. Currently, there is no material impact on TBC 
Bank’s activities observable.

Page 125

Page 125

Climate-related 
opportunities

 – The main opportunity directions are energy-efficiency and renewable 
energy financing. However, we offer a wide range of other green and 
climate-related financing to our customers. 

Page 127

b) Describe the impact of climate-related risks and opportunities on the organisation’s businesses, strategy, and 
financial planning

118

119

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023HOW WE CREATE VALUE FOR INVESTORS CONTINUEDFNANCIAL STATEMENTSMANAGEMENT  REPORTGOVERNANCEADDITIONAL INFORMATIONINTRODUCTION       We set out below our climate-related financial disclosures, which are consistent with the TCFD recommendations and recommended disclosures. The TCFD Recommendations are structured around four content pillars: (i) Governance; (ii) Strategy; (iii) Risk Management; and (iv) Metrics & Targets; and eleven recommendations to support effective disclosure under each pillar. In 2023, we focused on drafting the methodology to measure our Scope 3 emissions (financed emissions) in line with the PCAF methodology and included the respective GHG emissions calculation results in the Scope 3 emissions.  In 2023, we reviewed the climate stress testing framework in order to incorporate the new information available. Furthermore, we defined our material Scope 3 components and calculated our financed emissions. As the sustainability landscape evolves with new information and greater standardisation, TBC will continue to refine and expand its disclosures to provide meaningful information to stakeholders.It should be noted that the data we have used provide the best available approach to reporting the progress made, notwithstanding the challenges that exist given the incompleteness and novelty of the data sets and the methodologies required for the Georgian environment, in which most of our activities occur. We expect the availability and reliability of the required data to improve over time, and we intend to integrate improved data into our reporting as it becomes available.Below is the disclosure prepared by the Group considering the implementation of TCFD recommendations. Recommended disclosure

Short summary

Impact on strategy, 
business, and financial 
planning

 – In 2023, we continued to incorporate climate and broader ESG 

considerations into our financial planning processes. The Group aligned 
loan portfolio growth planning with risks and opportunities in different 
business segments: retail, MSME and corporate. Furthermore, climate-
related opportunities were address by economic sectors, as well.

Impact on products and 
services

 – The main opportunity directions are energy-efficiency and renewable 
energy financing. However, we offer a wide range of other green and 
climate-related financing to our customers. 

Page 130

Transition plan

 – In 2024, we will focus on the development of detailed transitional plans, 

Page 125

which will be based on the results of measurement of the Group’s 
performance against the Paris Agreement targets for the reduction 
of GHG emissions. We have contracted an international consultancy 
company and have developed a detailed scope of work covering the 
following: calculation of financed emissions, carbon reporting, Paris 
Agreement alignment, a decarbonization action plan, a carbon impact 
assessment methodology, carbon footprint assessments of selected 
customers, and building institutional capacity.

c) Describe the resilience of the organisation’s strategy, taking into consideration different climate-related 
scenarios, including a 2°C or lower scenario

Scenarios used

 – Multiple scenarios were used to explore different plausible scenarios 
and trade-offs and to gain a more holistic view of the risks: Below 2 °C, 
Net Zero 2050, Delayed Transition.

Page 131

Conclusions

 – Even if the climate stress tests are not forecasting tools, they indicate 

Page 132

the level of resilience towards climate shocks, especially in the short and 
medium term. Longer-term effect cannot be observed sufficiently, as 
the average maturity of the TBC's loan portfolio is shorter than the time 
horizon of the climate stress testing which considers the period of the 
following 30 years. Furthermore, the climate stress tests show that the 
most vulnerable sectors are energy (non-renewable) and utilities and oil 
and gas, if the transition risks materialise. However, transition risk is rather 
low in Georgia.

Risk Management

a) Describe the organisation’s processes for identifying and assessing climate-related risks

Process

 – TBC Bank has reviewed all of its operational activities, procured items 
and outsourced services that it can control (present and planned), and 
has identified all environmental aspects relevant to the business.

Page 133

Integration into policies 
and procedures

 – TBC has a comprehensive Environmental and Climate Change Policy in 

Page 133

place, which governs our Environmental Management System (EMS) and 
climate-related framework within the Group.

b) Describe the organisation’s processes for managing climate-related risks

Process

 – TBC Bank has developed E&S risk management procedures to identify, 
assess, manage, and monitor environmental and social risks which are 
fully compliant with Georgian environmental legislation and follow 
international best practices.

Page 135

Where to find

Page 128

Recommended disclosure

Short summary

Decision-making

 – Projects that are to be financed are classified according to E&S 

Where to find

Page 136

categories (low, medium, high and A category), based on analysis; where 
necessary, deep-dive analysis and due diligence are performed. When 
categorising the transaction in line with the E&S risk categories, priority 
is given to the higher risk.

c) Describe how processes for identifying, assessing, and managing climate-related risks are integrated into the 
organisation’s overall risk management

Integration process

Metrics and Targets

 – TBC Bank has developed E&S risk management procedures, which 
are fully integrated into the credit risk management process and are 
routinely applied to SMEs and corporate customers. 

 – In 2023, TBC Bank finalized a pilot project which tested the ESG Profile 

Methodology on its top 20 corporate customers. The aim was to 
incorporate the ESG Profile scorecard in the overall risk management 
process. 

Page 135

a) Disclose the metrics used by the organisation to assess climate-related risks and opportunities in line with its 
strategy and risk management process

Metrics used to assess 
the direct environmental 
performance

 – GHG emissions, consumption of energy, water and paper

Page 138

Metrics used to assess 
the indirect impact 

 – Financed emissions 
 – Sustainable portfolio

Page 140

Page 141

b) Disclose Scope 1, Scope 2 and, if appropriate, Scope 3 GHG emissions and the related risks

Our own operations

 – The summary of Scope 1, Scope 2, and Scope 3 GHG emissions 

Page 139

(flights), 2023 targets versus actual results, as well as targets for 2024 are 
disclosed.

Financed emissions

 – Financed emissions - The Partnership for Carbon Accounting Financials 
(PCAF) has developed methods for different asset classes, which can be 
used to calculate the financed emissions (PCAF 2022).

Page 140 

c) Describe the targets used by the organisation to manage climate-related risks and opportunities and 
performance against targets

Targets set and progress

 – GHG emissions (Scope 1 and Scope 2), water and paper 
 – The total sustainable portfolio volume exceeded the 2023 target volume 
GEL 1.0 bln by GEL 233  mln. The target for 2024 is set at GEL 1.4 billion 

Page 139        

Page 141 

DEFINING MATERIAL TOPICS FOR CLIMATE-RELATED FINANCIAL DISCLOSURES

The materiality of topics covered in the climate-related financial disclosures is informed by different factors: a) the 
climate-related topics which are included in the ESG Strategy of the Group; b) The stakeholder engagement results 
which process provides information about the issues that are most important and relevant to our stakeholders (the 
stakeholder engagement process is described in more detail on pp. 168); c) Furthermore, our disclosures are informed 
by regulatory disclosure rules as well as the expectations of international financial institutions and external ESG rating 
agencies. For certain topics as specified below, we also defined numeric materiality thresholds such as the share in 
total assets (3%) or the share in GHG emissions (40%), which are referenced in the respective parts of the disclosure. 
The ESG and Ethics Committee at board level and the ESG Committee at executive level, as well as the responsible 
organizational departments – ESG Department, Environmental and Social Risk Management Team, Enterprise Risk 
Management, Investors Relations and International Financial Markets Departments - regularly discuss emerging and 
existing topics that matter to our stakeholders and consider them in our ESG and climate action strategy.

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1.2. Executive management’s role 

1.1. The Supervisory Board’s oversight of climate-related risks and opportunities

The Supervisory Board approves and oversees the Group ESG Strategy in order to address the Group’s targets and 
initiatives that relate to climate change, its direct and indirect environmental impact, and sustainable development 
across the Group. The ESG Strategy also covers customers, employees, suppliers, wider society, financial inclusion, 
employee relations and talent management, workplace diversity and inclusion. The Supervisory Board retains the 
primary responsibility for overseeing the implementation of the strategy, as part of its commitment to having direct 
oversight over the Group’s climate-related issues.

In January 2022, the Group established an Environmental, Social and Governance (ESG) and Ethics Committee at 
the Supervisory Board level. This reflects the importance of sustainability in TBC’s corporate governance and allows 
Board members to dedicate more time and attention to ESG topics.

The role of the Committee has been formalised to support and advise the Supervisory Board in its oversight of the 
implementation of the: (i) strategy; (ii) policies; and (iii) programmes of the Company and its subsidiaries in relation 
to ESG matters and ensuring that the ESG strategy is implemented across all of the Group’s relevant businesses. 
Furthermore, the ESG and Ethics Committee supports the Supervisory Board in promoting its collective vision of 
values, conduct and culture and overseeing the efforts of the executive management (the Executive Management of 
Joint Stock Company TBC Bank) to foster: (i) a culture of ethics; (ii) appropriate conduct; and (iii) employee ethical 
engagement within the Group. The Committee provides strategic guidance on climate-related matters and reports to 
the Supervisory Board which has overall oversight.

The ESG and Ethics Committee met four times during 2023 and covered the following topics: a) a regular review of 
and status update on the Group’s ESG strategy, including its climate action strategy, and implementation plans; b) 
monitoring of their execution; and c) oversight and recommendations to the Supervisory Board for approval of the 
Group’s disclosures on ESG matters, including reporting in line with the TCFD principles, in the Annual Report and 
Accounts. Key topics covered in 2023 by the ESG and Ethics Committee are as follows: tracking progress against the 
ESG Strategy’s targets such as the volume of the sustainable portfolio; the Group’s direct GHG emissions; review of 
the Environmental and Climate Change Policy, Human Rights Policy and Diversity, Equality and Inclusion Policy; review 
of the Exclusion List1 and ESG risk appetite; review of the climate action strategy, including the progress reports on 
the TCFD implementation; the involvement of external consultants in the advancement of the climate-related topics; 
review of the TCFD reporting for the Annual Report 2022 and the Sustainability Report 2022; the ESG and climate-
related training agenda for TBC staff; and the ESG Strategy 2024.

The Supervisory Board is supported by the Risk Committee. For example, progress against the reporting metrics, such 
as the volume of the sustainable portfolio, is reported to the Risk Committee, which also received updates four times 
a year through the Chief Risk Officers’ (CRO) report. In 2022, we elaborated on our ESG Risk Appetite and integrated 
it into our Risk Appetite Framework (RAF). The reporting started in June 2023. Furthermore, the responsibilities of the 
Audit Committee cover the review of annual reports, including TCFD reporting, as well as follow up on compliance 
through policies, procedures, and regulations.

The Remuneration Committee covered the ESG-related Key Performance Indicators of the executive management. 
Please see more details in the Annual Report of TBCBank Group PLC on the page 229.

The Supervisory Board has established a diverse and comprehensive training agenda, which is reviewed annually. The 
Group’s Secretarial team creates a general training catalogue at the beginning of each year, which covers all relevant 
areas of Risk, Audit, Remuneration and Governance. The catalogue includes an effective mix of publicly available 
and client-tailored webinars, analytical materials, and opportunities for live discussion with industry participants. The 
providers of these training opportunities include the Big Four accounting firms, external legal advisors, chartered 
institutes (such as the Institute of Directors and the Governance Institute), and, where relevant, senior professionals 
with specific subject matter expertise. Directors use the training catalogue in order to create their bespoke training 
calendars and exchange knowledge during Supervisory Board meetings or via the Group’s dedicated Supervisory 
Board platform. In February 2023, as part of a larger, one-year climate-related project, further topic-specific training 
sessions on climate-related issues were delivered by the Frankfurt School of Finance and Management to equip 
members of the Supervisory Board as well as the executive management of TBC Bank with detailed knowledge about 
TCFD and climate change-related risks and opportunities and the operative tools available to implement the climate 
action strategy. 

At the executive level, responsibility for climate change-related risks and opportunities is assigned to the ESG 
Committee, which was established by the executive management in March 2021 and is responsible for implementing 
the ESG strategy and approving annual action plans and separate, detailed action plans for key projects. The progress 
and implementation status of action plans are monitored at the ESG Committee’s meetings. In 2023, the ESG 
Committee met four times and covered various climate-related topics: TCFD reporting; the TCFD implementation 
action plan; the ESG risk appetite, progress against the ESG Strategy targets such as the volume of the sustainability 
loan portfolio; the Environmental and Climate Change Policy; direct GHG emissions reports; ESG and climate-related 
training agenda for the TBC staff; and the involvement of external international and local experts in the development 
of climate-related approaches and methodologies. The ESG Committee’s responsibilities also include the review 
and monitoring of climate-related risks and opportunities as well as the establishment of an effective mitigation and 
control system to manage identified (material) climate-related risks. The ESG Committee meets on a quarterly basis.

The implementation of the ESG strategy is supported by the various organisational functions responsible for ESG 
matters: a) the Environmental and Social Risk Management Team - responsible for the E&S risk assessment in lending, 
b) the ESG Department - coordinating and supporting the implementation of the ESG Strategy , and c) the ESG 
competences centre, which is a working group initiated in order to support the enhancement of the TCFD framework. 

Furthermore, the Environmental Committee meets on a quarterly basis and oversees the implementation and 
operation of the Environmental Management System, which includes addressing resource consumption and other 
environmental impacts of TBC Bank’s daily operations. The ESG Department and Environmental and Social Risk 
Management Team regularly report on the environmental management plans and results to the Environmental 
Committee. The Environmental Committee reports directly to the Chief Risk Officer. 

2. STRATEGY 

The Group’s objective is to act responsibly and manage the environmental and social risks associated with its 
operations. Furthermore, we aim to contribute and enable positive impacts on the environment. In order to achieve 
this, the Group has clearly defined processes in place to identify and assess climate-related risks to our business. 
This approach enables the Group to reduce our ecological footprint by using resources efficiently and promoting 
environmentally friendly measures in order to mitigate climate change. 

TBC Bank has reviewed all the operational activities, procured items and outsourced services that it can control 
(present and planned), and has identified all environmental aspects relevant to the business. The direct environmental 
impact of our business activity arises from energy, water, fuel and other resource usage, waste and emissions. The 
Bank has established a comprehensive internal environmental system to manage its GHG emissions and is committed 
to reducing them by closely monitoring its consumption of resources. In order to evaluate the significance of the 
impact for each of the categories, we have developed a comprehensive evaluation methodology and applied it to the 
whole Group. Based on this, annual goals are defined, and specific initiatives and programmes are developed to attain 
them. 

In 2020, TBC Bank obtained an ISO 14001:2015 certificate for its Environmental Management System. In 2021 and 
2022, TBC completed the re-certification process successfully. The renewal of the certificate for 2023 was conducted 
in December 2023 and was also completed successfully. More information about the Environmental Management 
System can be found in the Risk Management section of this chapter on pages 133-138. 

In 2021, the Group developed and approved its ESG Strategy. In 2023, we updated our ESG Strategy in order to reflect 
the progress made during 2022 and adjust the targets and initiatives for future years.

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1  List of activities which are excluded from financing.

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implemented.

The table below contains a summary of potential transitional and physical risks identified by the Group for the 
Georgian environment. 

Summary table on ESG Strategy progress during 2023: 

2021 ESG Strategy target / initiative

2022 status

2023 status

Establish an ESG governance 
framework until the end of 2021

ESG governance framework 
established at both Supervisory 
Board and executive management 
levels. 

Enhanced ESG governance and 
achieve a higher maturity level.

Set up a system for measuring impacts 
on sustainability across the Group, 
customers, employees, and society

Regular reports on key parameters 
to the ESG-related Committees at 
Supervisory Board and executive 
management level established.

Increased granularity and automation 
of reporting, regular reporting on 
climate-related risks, scenario analysis, 
stress testing, and ESG risk appetite.

Increase the sustainable portfolio

Target volume for 2022 was GEL 750 
mln;

Volume of GEL 782 mln was achieved.

Target volume for 2023 was GEL 1.0 bln;

Volume of GEL 1.23 bln was achieved.

Group’s Policy on Climate Change

Climate Change Policy developed 
and approved1. 

Development of sectoral guidelines – 
Climate Risk Radar of the NBG.

Green Taxonomy of the National Bank 
of Georgia

The National Bank of Georgia 
introduced the Green Taxonomy, 
developed in line with the best 
international taxonomies. The 
implementation process has been 
finalised.

Implementation of the green lending 
framework 

Green lending procedure 
implemented. 

Harmonisation of the green lending 
procedure and the Green Taxonomy of 
the National Bank of Georgia (NBG).

ESG profiles for corporate customers

The framework on ESG profiles for 
corporate customers developed.

Implemented for the existing Top 20 
corporate customers.

Incorporation of ESG matters in risk 
appetite

Development of ESG risk appetite.

Increase customer loyalty, investor 
confidence and employee motivation

Establishment of ESG training 
framework for all TBC employees.

ESG strategies in material subsidiaries Separate ESG Strategies developed.

Net-zero target for direct 
environmental performance 

Develop a plan to enable our indirect 
environmental impact to also reach net 
zero.

A methodology to calculate financed 
emissions defined and the availability 
of necessary data analysed.

Regular reporting, monitoring and 
review established.

Measure ESG awareness among 
employees and customers. ESG Survey 
for investors.

ESG Strategies implemented and 
supporting ESG function at the Group 
level established.

The Group’s direct performance has 
been measured against the Paris 
Agreement targets for the reduction of 
GHG emissions.

A methodology to calculate financed 
emissions based on the PCAF 
approaches has been developed 
and financed emissions have been 
calculated for six asset classes.

The Group’s ambition is to be the leading supporter of ESG principles in Georgia and the wider region. We aspire 
to make our direct environmental impact net zero (Scope 1 and Scope 2 GHG emissions) by 2025 and to continue to 
develop our plan to enable our indirect environmental impact (Scope 3 emissions) to also reach net zero as soon as 
practicable thereafter. 

Our long-term aspirations are supported by the different measures outlined in the ESG Strategy. The key components 
for 2024 and 2025 are listed below:

•  Action plan for our direct net-zero target;
•  Measure the Group’s indirect performance against the Paris Agreement targets for the reduction of GHG emissions;
•  Development of a long-term transition plan;
•  Forecasting methodology and tools for supporting medium and long-term targets for GHG emissions reduction; 
•  Excluding/limiting high-carbon activities (Please see our Exclusion List – www.tbcbankgroup.com); 
• 

Increase ESG awareness and knowledge of the risks and opportunities of climate change among employees, 
customers and the wider public; 

•  ESG Academy - green financing training courses for employees and customers;
• 

Implementation of IFRS S1 and IFRS S2.

TBC has several different initiatives underway that support the management of climate-related risks and the 
realisation of opportunities:

•  Advisory and product services for customers;
•  Sectoral approach towards climate-related risks and opportunities;
•  Climate-related training for TBC staff;
•  Green taxonomy training and capacity building of TBC employees;
•  Green mindset and green technology training for customers. 

2.1. Climate-related risks and opportunities 

Climate-related risks

The time horizons considered in the assessment are short (0-3 years), medium (4-8 years), and long (above eight 
years). The levels of possible impact are classified as low, medium or high. The categories of low, medium and high 
risk were applied to compare the relative risk of sectors and risk categories. They do not indicate the materiality 
of the respective risk. The same is true of judgements of the riskiness of sub-categories of transitional or physical 
risk compared to other sub-categories. Since these judgements are relative rather than absolute, they cannot be 
compared to other countries or regions.  

The overall assessment of transitional and physical risks is given below. The time horizon indicates, when the 
respective risk will start to materialise, while the level of potential impacts gives the level of the risk. It is assumed that 
the level of risks remains the same in the following periods.

1  Policy available at: www.tbcbankgroup.com

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Technology

Market

Transition risks

 – Enhanced 
regulatory 
environmental 
and mandated 
requirements: 
may introduce 
minimum 
standard or 
expectations 
on green 
credentials of 
product outputs 
or business 
operations, 
enhanced 
emissions-
reporting 
obligations

 – Changing 
customer 
behaviour 
including 
deliberate 
move 
to lower 
carbon 
footprint 
products
 – Increased 
cost of raw 
materials, 
increased 
volatility 
and costs, 
sourcing 
restrictions 
for carbon 
heavy raw 
materials

 – Substitution 
of existing 
products 
and services 
with lower 
emissions 
options, 
including 
requirements 
to replace 
manufacturing 
technology 
to cleaner 
alternatives
 – Investment in 
technology 
to reduce 
emissions 
or improve 
energy 
efficiency of 
operations 
and 
households. 

Reputation

 – Shifts in 

consumer 
preferences 
to green 
products

 – Stigmatisation 

of sector, 
resulting 
in reduced 
revenue from 
negative 
impacts on 
workforce 
management 
and planning 
(e.g., employee 
attraction and 
retention)
 – Increased 

stakeholder 
concern or 
negative 
stakeholder 
feedback

Physical risks

Acute

Chronic

 – Increased 
severity of 
extreme 
weather 
events 
such as 
floods 

 – Changes in 

precipitation 
patterns 
and extreme 
variability 
in weather 
patterns 
affecting food 
production 
and living 
environment
 – Rising mean 

temperatures 
affecting 
working 
conditions, 
living 
conditions 
and local 
infrastructure

 – Rising 

sea levels 
affecting local 
ecosystems, 
increasing 
subsidence 
and flood risks

Medium

Low

Long

Low

Medium

Long

Medium

Long

Low

Low

Medium

Medium

Types of 
risks

Time 
horizon

Level of 
potential 
impacts 
affecting 
customers 
and TBC

Furthermore, we employ the Methodology of the Risk Radar for Climate-related Risks1, which was developed by the 
National Bank of Georgia (NBG) and can be applicable to the local context. This scoring system of the Climate Risk 
Radar has been applied for all sectors in Georgia classified as main sectors according to the NACE sector codes 
(Eurostat 2008). For the time being the highest score is 7, so there are no critical sectors yet identified in Georgia. 
However, some sectors (namely scores 7 and 6) need to be considered as potentially high risk and others (scores 4 and 
5) render the portfolio vulnerable to climates risks2. The Risk Radar for Climate-related Risks gives a foundation for the 
assessment of the climate-related risks on a sectoral and customer level. We consider the Climate Risk Radar scores 
when addressing the risks and opportunities of climate-related activities. We developed our internal methodology of 
ESG profiles based on the Climate Risk Radar. More details are given in the section on the overall risk management 
process on pages 137. Furthermore, the opportunities related to climate-exposed sectors are given below in the 
section on climate-related opportunities on pages 130.

The overall assessment of the impact of transitional policy and legal measures

Georgia’s 2030 Climate Change Strategy3 and Climate Strategy Action Plan4 lays out different policy measures on 
which TBC Bank based its identification of the potential impact of the policy measures on the different economic 
sectors that are financed by TBC. As a summary of the potential impact of the various transition risks identified, the 

transitional risks in Georgia and on the TBC Bank’s activities are low. The assessment considers that trade and services 
dominate the Georgian economy, and the policy measures outlined in Georgia’s 2030 Climate Change Strategy 
will have a low overall impact on those economic sectors, especially in the short and medium term. Taking into 
consideration Georgia’s status as a transitional and growing economy, Georgia’s 2030 Climate Change Strategy aims 
not to impede GDP growth with policy measures but rather to support a smooth transition where necessary. It is worth 
noting that the economic sectors most affected by transitional risks worldwide, such as mining, crude petroleum, 
natural gas and metal ores, manufacturing coke and refined petroleum products5, are only present to a very limited 
extent in Georgia, resulting in the transitional measures having a low overall impact on economic growth, if any.

Technology risk

Technology risk is a subcategory of transition risk. The technology risk related to climate change, unnecessary 
investments in technological development, or missing investments in technological improvements are assessed to 
be low in Georgia, as Georgian companies invest very little in the development of new green technologies; rather, they 
benefit from technologies developed in other (technologically advanced) countries and deploy technologies which 
are already tested and established. Therefore, failed investments are unlikely to occur.

Market risk and reputational risk

Market risk is low, as consumer behaviour in Georgia shows a very slow trend towards lower carbon footprint 
products. For reputational risk, no material impact is expected, as TBC Bank has developed Environmental and 
Social Risk Management Procedures to identify, assess, manage and monitor environmental and social risks which 
are fully compliant with Georgian environmental legislation and follow international best practices. Please see more 
information about the environmental management system on pages 133-138.

The overall assessment of the impact of the acute and chronic physical risks

Georgia’s geographical location and natural conditions, as a small country with a mountainous landscape, a Black Sea 
coastal zone, and semi-arid areas in the Southeast, contribute to the country’s vulnerability to the physical risks of 
climate change. The sectors that are thought to be most vulnerable to climate change in Georgia include agriculture, 
forestry, tourism, and healthcare6. 

The impact of acute and chronic physical risks on economic sectors which are financed by TBC Bank will materialise 
over time. For the Group, the risks can materialise through the impairment of asset values and the deterioration in 
the creditworthiness of customers operating in Georgia. Certain geographic areas and economic sectors, such as 
winter resorts and agricultural land, are already partially affected and might deteriorate further in the medium term. 
The overall assessment of the potential impact of acute and chronic risks on Georgia and on TBC Bank’s activities is 
medium in a long-term perspective. Currently, there is no material impact on TBC Bank’s activities observable. It is 
understood that climate change risks are largely associated with longer-term impacts; however, those longer-term 
impacts are unclear, especially considering the shorter-term maturity structure of the Bank’s loan portfolio. 

Climate-related opportunities

Climate-related opportunities are directly linked with climate risks and economic sectors which have significant 
negative environmental impact and/or might be potentially affected by climate risks. The financing of mitigation 
measures (reducing of GHG emissions) covers sectors such as transportation, building, energy generation and 
transmission, agriculture and manufacturing.

The adaptation to climate change covers sectors of agriculture, infrastructure, tourism and water resources. 

TBC’s approach corresponds with the Climate Action Plan of Georgia for the implementation of the Nationally 
Determined Contribution targets: 

1  www.nbg.gov.ge -  The NBG, in cooperation with German Sparkassenstiftung for International Cooperation (DSIK), has prepared a report on the 
Climate-related Risk Radar for Georgian Economic Sectors and its possible application for the Financial Sector. The report develops a climate 
risk scorecard for Georgian economic sectors and assesses the financial sector’s exposure to the identified risky sectors.

2  Score 7 - A Agriculture, Forestry and Fishing, Growing of non-perennial Crops, Forestry and Logging, Manufacture of Food Products, Manufacture 
of  Chemicals  and  chemical  Products,  Electricity,  Gas,  Steam  and  Air  Conditioning  Supply,  Water  Supply,  Sewerage,  Waste  Management  and 
Remediation Activities. Score 6 - Growing of perennial Crops, Animal Production, Fishing and Aquaculture, Manufacturing, 

3  Georgia's 2023 Climate Change Strategy
4  2021-2023 Action Plan of Georgia’s 2030 Climate Strategy
5  Key elements of the 2021 Biennial Exploratory Scenario: Financial risks from climate change | Bank of England
6  Georgia's third National Communication to the UNFCCC

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130 kW. Total investments equal to GEL 23 000. The plan is to increase the share of renewable energy up to 50% of 
our total electricity consumption in regions;

•  We are gradually increasing the share of electric and hybrid cars in our car fleet, which is currently equal to 67%; total 

investment equals to GEL 914 900.

•  Starting from 2022, we are installing energy-efficient heating / cooling systems in all newly renovated branches; 

total investments including construction works equal to GEL 2.15 million. 

•  During 2023, we renewed a part of the IT infrastructure and migration to the cloud with energy-efficient servers, that 

will reduce the respective portion of the electricity consumption by 10-15%.

In 2024, we are going to install 36 electric charger stations at our head office and other premises; the planned 
investments equal to GEL 450 000.

The total investments by end 2023 equal to GEL 3.54 million. 

In order to support the path of greening our portfolio and reducing the financed emission (Scope 3), we enhance our 
efforts in green financing

•  We are increasing the volume of green financing every year;
• 

In 2023, we exceeded our strategic target of GEL 1.0 billion for the sustainable portfolio volume by 23 % and reached 
GEL 1.23 billion.

•  Acquired green funding from various international financial institutions is increasing every year. As of 2023, it equals 

to GEL 663 million. 

The main opportunities lie in energy-efficiency and renewable energy financing. However, we offer a wide range of 
other green and climate-related financing to our customers. 

The table below provides a summary of climate-related opportunities by sector.

•  To mitigate projected greenhouse gas emissions by 15% in the transport sector by 2030; 
•  To support the low carbon development of the building sector through encouraging the climate-goals oriented 

energy efficient technologies and services; 

•  To mitigate projected greenhouse gas emissions by 15% in the energy generation and transmission sector by 2030;
•  To support the low carbon development of the agriculture sector through encouraging the climate smart agriculture 

technologies and services; 

•  To support the low carbon development of the industry sector through encouraging the climate-friendly innovative 
technologies and services, in order to achieve 5% of emission limitations compared to emissions projected without 
respective measures

•  To support the low carbon development of the waste sector through encouraging the climate-friendly innovative 

technologies and services. 

We acknowledge the importance of sustainable lending and are actively implementing a standardised approach to 
sustainable finance, including energy efficiency, renewable energy, and resource efficiency financing for our retail 
and business clients. The largest part of our sustainable portfolio consists of energy efficiency, renewable energy, and 
resource efficiency financing and equals GEL 847 million out of GEL 1.23 billion. The remaining part of the sustainable 
portfolio consists of women and youth financing, affordable housing and start-up loans. The growth targets of the 
sustainable portfolio are set in the ESG Strategy annually; the targets are defined after considering customer needs for 
green financing and discussions with respective business departments of TBC Bank. For 2024, the target volume of 
GEL 1.4 billion was approved by the Supervisory Board.

Considering the existing potential of renewable energy production, TBC became the leading partner in Georgia in 
local renewable energy financing, including hydropower stations.

We actively cooperate with international partners to attract financing for sustainable lending:

•  TBC Bank is actively mobilising green funds from partner international financial institutions to promote sustainable 
economic growth, primarily by financing energy efficiency, resource efficiency, and renewable energy projects. 
Those facilities will help local businesses and households to become more competitive by investing in high-
performance technologies and adopting energy-efficient practices. In addition, financing is coupled with technical 
assistance programmes, providing know-how and technical expertise to borrowers and ensuring that their green 
investments are successfully implemented. Several green facilities have grant incentives in place as well. As of 2023, 
TBC attracted various green facilities from several long-standing international partners, such as EIB, EBRD, GGF, 
GCPF, FMO, and ProParco, totaling up to GEL 663 million.
In addition, in 2022, after receiving accreditation from the Green Climate Fund (GCF) in 2021, TBC signed an 
Accreditation Master Agreement (AMA), which is the central instrument setting out the basic terms and conditions 
to work with the Green Climate Fund (GCF). This authorises TBC Bank to access and mobilise financial resources 
from the GCF and formalises TBC’s accountability in carrying out GCF-approved projects appropriately.

• 

•  The Bank acknowledges the importance of addressing gender equality and the empowerment of women and 

has in place several facilities that promote women’s entrepreneurship by supporting increased access to finance, 
providing non-financial services as well as knowledge-sharing opportunities. In addition, the Bank has dedicated 
funds supporting young borrowers and entrepreneurs, providing loans for education, mortgage loans, as well as 
loans to start businesses.

•  TBC Bank has in place several guarantee facilities with a special focus on start-ups, women, and regional 

entrepreneurs. These risk-sharing instruments serve as a partial substitute for collateral and enable the Bank 
to increase access to financing for underserved target groups, granting them better growth and development 
opportunities.

2.2. Climate-related risks and opportunities on the businesses, strategy, and financial planning

In 2024, we will focus on the development of detailed transitional plans, which will be based on the results of 
measuring the Group’s performance against the Paris Agreement targets for the reduction of GHG emissions. To 
support the elaboration process, we contracted an international consultant company, local and international experts 
and developed a detailed scope of work covering the following activities: calculation of financed emissions, carbon 
reporting, Paris Agreement alignment, decarbonization action plan, carbon impact assessment methodology, carbon 
footprint assessments of selected customers, and building institutional capacity. The technical assistance for the 
project is provided by the Global Climate Partnership Fund (GCPF).

Nevertheless, even in the absence of a detailed, holistic transition plan, we have already implemented several different 
measures to support our direct net-zero target:

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% in standalone 
Bank’s loan book

GHG-Emissions 
Contribution1

Climate 
Risk Score2  Product Catalogue

Agriculture

4.6%

Automotive

1.3%

Construction

6.9%

Energy & Utilities

4.7%

Food Industry

5.4%

Individuals

37.1%

Manufacturing

0.7%

Metals and Mining 0.8%

Oil and Gas

1.2%

Real Estate

9.5%

4

4

3

4

4

N/A

3.5

4

4

3

Transportation

  1.4%

  3.5

7

5

6

7

7

Energy-efficiency loans 
Climate-smart technologies 
New irrigation systems 

Hybrid and electric cars,  
Euro 5, Euro 6 and Euro 7 cars 
Energy-efficiency loans 
Industry autos 

Energy-efficiency loans for construction 
projects,  
Production of energy-efficient building 
materials. 
Energy-efficiency loans for machinery / 
appliances 
Charging stations for electric cars 

Renewable energy financing 
Charging stations for electric cars 

Energy-efficiency loans (warehouses, storage, 
appliances, cars) 

N/A

Energy-efficiency mortgages 
Hybrid and electric car loans 

6

5

7

5

6

Energy-efficiency loans (machinery, 
appliances, buildings) 
Carbon filtering 

Energy-efficiency loans (machinery, 
appliances, buildings) 

Energy-efficiency loans for building charging 
stations for electric cars 

Energy-efficiency loans 
Renewable energy financing (solar panels) 

Hybrid and electric cars, 
Euro 5, Euro 6 and Euro 7 cars, buses, trucks 

In 2023, we continued to incorporate climate and broader ESG considerations into our financial planning processes. 
Additional qualitative considerations related to climate and ESG matters were incorporated in the financial planning 
cycle for 2023. In 2023, the Group aligned loan portfolio growth planning with the risks and opportunities in different 
business segments: retail, MSME and corporate. 

As of the end of 2023, the sustainable portfolio of TBC Bank (which equals to GEL 1.23 billion) includes exposures with 
different purposes, such as: energy-efficiency loans, electric car loans, renewable energy financing for solar panels 
and hydro power plants. 

Sector

% in TBC Bank’s loan book Share in the sustainable portfolio

Focus areas for financing in 2024

Retail segment

35%

1.1%

MSME segment

26%

5.9%

Corporate 
segment

39%

93%

Energy-efficiency  
Electric and hybrid cars 
Mortgages 
Solar panels

Energy-efficiency  
Renewable energy
Climate-smart technologies 
Hybrid and electric cars  
Industry autos 

Energy-efficiency  
Renewable energy 
Climate-smart technologies 
New irrigation systems 
Industry autos

In 2024, we will focus on integrating tailored transitions plans and Paris Agreement alignment considerations into the 
financial planning process and elaborating the respective methodologies and tools. 

2.3. Climate-related scenarios 

TBC Bank is taking significant steps to develop its scenario analysis capabilities to better understand and act on the 
implications of climate-related risks and opportunities for our business and customers. The development of climate 
related scenario analysis is a challenge, as the availability, accessibility, and suitability of climate data and subsector 
information for financial risk analysis, as well as climate-related risk modelling capabilities, are very limited in Georgia 
and still evolving. Despite these limitations, the scenario analysis allows us to test a range of possible future climate 
pathways and understand the nature and magnitude of the risks they present. The purpose of scenario analysis is 
not to forecast the future but to understand and prepare to manage the risks that could arise. In 2023, we continued 
working with an external consultant and upgraded our stress testing model covering different economic sectors in 
Georgia in order to capture the stress testing impact on the whole credit portfolio of TBC Bank. 

Scenario Selection

Multiple scenarios were used to explore different plausible scenarios and trade-offs and to gain a more holistic view 
of the risks: Below 2° C (B2C)3, Net Zero 2050 (NZ2050)4, and Delayed Transition (DT)5. The selected set of scenarios 
spans across the timeframe from 2020 to 2050. The scenarios reflect different assumptions about the likelihood 
and timing of government actions, technological developments, and their spill-over effects on productivity. Each 
scenario combines assumptions related to: i) the introduction of a public policy measure (a higher carbon tax); and (ii) 
productivity shocks resulting from the insufficient maturity of technological innovations (higher energy prices), and 

1  The Climate Risk Radar assigns a GHG-emissions contribution score according to the National Greenhouse Gas Inventory Report of Georgia 1990-

2017. 

2  The Climate Risk Radar defines 4 risk categories: 0-3 neglectable, 4-5 vulnerable, 6-7 high risk, 8-10 critical. There are no sectors with critical risk 

profile.

3  This scenario “Below 2° C” gradually increases the stringency of climate policies, giving a 67% chance of limiting global warming to below 2° C. This 
scenario assumes that climate policies are introduced immediately and become gradually more stringent, though not as high as in Net Zero 2050. 
CDR (Carbon Dioxide Removal) deployment is relatively low. Net-zero CO₂ emissions are achieved after 2070. Physical and transition risks are both 
relatively low.

4  Net Zero 2050 is an ambitious scenario that limits global warming to 1.5° C through stringent climate policies and innovation, reaching net zero 

CO₂ emissions around 2050. Some jurisdictions such as the US, EU and Japan reach net zero for all greenhouse gases by this point. This scenario 
assumes that ambitious climate policies are introduced immediately. CDR is used to accelerate the decarbonisation but kept to the minimum 
possible and broadly in line with sustainable levels of bioenergy production. Net CO₂ emissions reach zero around 2050, giving at least a 50 % 
chance of limiting global warming to below 1.5 °C by the end of the century, with no or low overshoot (< 0.1 °C) of 1.5 °C in earlier years. Physical risks 
are relatively low, but transition risks are high.

5  Delayed Transition assumes that global annual emissions do not decrease until 2030. Strong policies are then needed to limit warming to below 2° 
C. Negative emissions are limited. This scenario assumes new climate policies are not introduced until 2030 and the level of action differs across 
countries and regions based on currently implemented policies. The availability of CDR technologies is assumed to be low, pushing carbon prices 
higher than in Net Zero 2050. As a result, emissions exceed the carbon budget temporarily and decline more rapidly than in Well-below 2° C after 
2030 to ensure a 67 % chance of limiting global warming to below 2° C. This leads to both higher transition and physical risks than the Net Zero 2050 
and Below 2° C scenarios.

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023HOW WE CREATE VALUE FOR INVESTORS CONTINUEDFNANCIAL STATEMENTSMANAGEMENT  REPORTGOVERNANCEADDITIONAL INFORMATIONthe effects on investments in non-energy sectors. The input for scenario analysis comes from the GCAM model used 
to derive the NGFS scenarios. The data was sourced from the NGFS Phase II database and the GCAM5.3 (GCAM-USA) 
model – an Integrated Assessment Model for the evolution of energy and socio-economic systems.

Macroeconomic impacts from transition risks arise from a fundamental shift in energy and land use and affect every 
sector of the economy. The GCAM model describes how supply, demand, and prices of energy evolve across the 
different transition scenarios. The model also provides GDP trajectories, carbon prices, and GHG emissions for 
Georgia. 

Scenario Implementation

To complement the output from the GCAM model, three additional transition channels have been included: 

1.  Increased Capex - Transitioning towards a decarbonised economy requires the replacement of “traditional” or 

carbon-intensive technology with sustainable technology1. These new technologies are more expensive, implying 
higher Capital Expenditure / Leverage/ debt-servicing burden for TBC’s borrowers; 

2.  Direct Emissions - Energy prices are the main transition channel for a carbon tax, but direct emissions (own heating, 
own fuel use, livestock emissions, etc.) might also be taxed. Direct emissions are not captured by the energy-based 
IAMs; 

3.  Transition Winners - Certain sectors can be considered sector winners because they are likely to benefit 

from higher and accelerated investment cycles. Some of these include Construction, Automotive, Trade, and 
Manufacturing due to the move to carbon-light activities. 

In terms of physical risk, the models and scenarios provided by NGFS were examined for physical risks. It was also 
preferred to be compatible with scenarios in transition risks. The available data sources made it appropriate only to use 
physical risk indicators for the REMIND-MAgPIE2 model under the three scenarios (Current Policies, Net Zero 2050, 
and Delayed Transition). Next, two indicators of physical risk were chosen that were most relevant to Georgia, one of 
which was acute and the other, chronic. The first, “Annual Expected Damage from River Floods”, was chosen as an 
acute risk indicator because Georgia’s natural disaster history indicates that the most harmful, high risk physical event 
is flooding. “Mean Air Temperature” was chosen as a fundamental indicator of chronic risk.

The shocks which are used in climate stress testing calculations are derived from long-term shocks: The average 
shock between 2020 and 2050 (the shocks are defined for every 5-year period) was applied in order to calculate the 
climate stress effects. Thus, shocks considered in the calculations are much higher than the shocks which are defined 
for the following 10-15 years by stress testing model; it is to consider that the typical maturity of exposures at TBC is up 
to 15 years.

The model output shows the long-term change in revenue due to transition and physical risk from 2020 to 2050. The 
shocks to the revenue per sector are integrated into TBC’s baseline scenario parameters and applied to the different 
portfolio segments: micro, SME, corporate and retail.

Conclusions

Scenarios Below 2° C and Net Zero 2050: The results by segments show that the impact of climate shocks on the 
payment capacity of customers in the retail, Micro, SME and corporate segments is negligible.

In the Delayed Transition scenario, the results differ slightly: climate shocks only impact the payment capacity of 
customers in the retail, Micro and SME segments insignificantly. Few corporate customers show negative trends, as 
the collateral value was not initially considered; however, after considering the collateral value, the results become 
negligible. 

Even if the climate stress tests are not forecasting tools, they indicate the level of resilience towards climate shocks, 
especially in the short and medium term. Longer-term effect cannot be observed sufficiently, as the average maturity 
of the TBC's loan portfolio is shorter than the time horizon of the climate stress testing which considers the period of 
the following 30 years. It is worth noting, that the maximum maturity of a loan is limited to 15 years (with few exceptions) 
by the local regulator. Furthermore, the climate stress tests show that the most vulnerable sectors are energy (non-
renewable) and utilities and oil and gas, if the transition risks materialise. However, as mentioned above, transition risk is 
rather low in Georgia.  

3. Risk management 

Processes for identifying and assessing climate-related risks

TBC has a comprehensive Environmental and Climate Change Policy in place, which governs our Environmental 
Management System (“EMS”) and climate-related framework within the Group. Our Environmental and Climate 
Change Policy ensures that we:  

•  Establish methodologies to advance climate action and integrate the respective approaches into the operations 

and management processes of the Group; 

•  Comply with applicable environmental, health and safety, and labour regulations;
•  Use sound environmental, health and safety, and labour practices;
•  Take reasonable steps to make sure that our customers also fulfil their environmental and social responsibilities. 

Our Environmental and Climate Change Policy is fully compliant with Georgian environmental legislation and follows 
international best practices. The full policy is available at www.tbcbankgroup.com. 

Our EMS is based on four pillars: 

Internal environmental activities;

• 
•  Environmental and social risk management in lending; 
•  Sustainable finance; and 
•  External communications

INTERNAL ENVIRONMENTAL ACTIVITIES

Calculation of greenhouse gas (“GHG”) emissions 

The implementation of an internal EMS addresses the Group’s consumption of resources. TBC Bank has reviewed 
all its operational activities, procured items, and outsourced services that it can control (present and planned), and 
has identified all environmental aspects relevant to the business. These are sub-categorised into indirect and direct 
environmental aspects, analysed based on a comprehensive scorecard, and managed accordingly.

TBC Bank has established a comprehensive internal environmental system to manage and report on the Group’s 
GHG emissions and is committed to reducing its GHG emissions by closely monitoring its consumption of energy, 
water, and paper. The guidelines for documenting environmental data have been developed and responsible staff in 
subsidiary companies have been assigned to collect and provide the required data. More details on the Group’s GHG 
emissions and targets are given in the section on metrics and targets on page 139.

Lending operations 

The risks associated with climate change have both a physical impact arising from more frequent and severe weather 
changes, and a transitional impact that may entail extensive policy, legal, and technological changes to reduce the 
ecological footprint of households and businesses. For the Group, both risks can materialise through the impairment 
of asset values and a deterioration in the creditworthiness of customers, which could result in a reduction in the 
Group’s profitability. The Group may also become exposed to reputational risks because of lending to, or other 
business operations with, customers deemed to be contributing to climate change. 

As mentioned above, climate risks can materialise through the impairment of asset values and the deteriorating cred-
itworthiness of customers. In order to increase its understanding of climate-related risks on the Bank's loan portfolio, 
the Bank performed a high-level sectoral risk assessment, as different sectors might be vulnerable to different cli-
mate-related risks over different time horizons. The risk assessment process and content are based on TCFD rec-
ommendations, climate-related documents published by the Bank of England, the climate change assessments of 
Georgia performed as part of the IPCC reports, the Climate Risk Radar of the NBG, and the targets and strategy 2030 
defined by the Georgian Government to achieve the National Determined Contribution of Georgia3. The assessment 
of levels and impacts might change in the future, based on further reviews of the methodology, deep-dive analysis, 
and increased understanding of the impact of climate change risks.  

1  According to the Sustainable Finance Taxonomy for Georgia.
2  The REMIND-MAgPIE framework couples the energy-economy model REMIND and the agricultural production model MAgPIE. The Integrated 
Assessment Model REMIND (Regional Model of Investment and Development) represents the future evolution of the world economies with a 
special focus on the development of the energy sector and its implications for our world climate. The Model of Agricultural Production and its 
Impact on the Environment (MAgPIE) is a global land use allocation model. It takes into account regional economic conditions such as demand 
for agricultural commodities, technological development, and production costs as well as spatially explicit data on potential crop yields, land, 
and water constraints.

3  A nationally-determined contribution (NDC) is a national plan highlighting climate change mitigation, including climate-related targets 
for greenhouse gas emission reductions, policies and measures governments aim to implement in response to climate change and as a 
contribution to achieve the global targets set out in the Paris Agreement.

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023HOW WE CREATE VALUE FOR INVESTORS CONTINUEDFNANCIAL STATEMENTSMANAGEMENT  REPORTGOVERNANCEADDITIONAL INFORMATIONThe sectoral assessment was performed with the involvement of the business and credit risk specialists responsible 
for the respective economic sectors in the Bank.

The sectoral distribution of the loan portfolio as of Q4 2023 is given in the table below.

Gross loans by sectors for standalone Bank

Individuals

Real Estate

Construction

Trade

Hospitality & Leisure

Food Industry

Energy & Utilities

Agriculture

Healthcare

Services

Financial Services

Transportation

Automotive

Oil and Gas

Pawn Shops

Metals and Mining

Manufacturing

Media & Publishing

Communication

NGOs and Public sector

Government sector

Other

Total exposure 
(GEL in mln)

% of Gross 
Portfolio

 7900.4

37.1% 

 2020.0

1471.1

1340.6

1252.7

 1154.9

996.9

 988.5

623.3

 499.9

 345.4 

 302.0 

 282.8

 245.6

208.2

179.5

150.9

 104.7

 55.0

1.3 

 0.1

1154.0

9.5%

6.9%

6.3%

5.9%

5.4%

4.7%

4.6%

2.9%

2.3%

1.6%

1.4%

1.3%

1.2%

1.0%

0.8%

0.7%

0.5%

0.3%

0.0%

0.0%

5.6%

Total Loans to Customers (Gross)

21277.8

100.0%

The maturity of assets is essential when defining the different time horizons for analysis and when assessing the 
materiality of climate-related risks for the different sectors. The maturity structure of the loan portfolio shows that the 
majority of assets are distributed in much shorter time horizons than the timeframe in which the impacts of climate 
change, especially of physical risks, may arise in Georgia.

The maturity distribution of the loan portfolio as of Q4 2023 is given in the table below. 

Client IFRS Sector Name
Healthcare
Individual
Hospitality & Leisure
Manufacturing
Metals and Mining
Government sector
Food Industry
Media & Publishing
Real Estate
Services
Transportation
Agriculture
Pawn Shops
Trade
Oil and Gas
Automotive
Communication
NGOs and Public sector
Construction
Other
Energy & Utilities
Financial Services
Total Loans to 
Customers (Gross)

Total 
Exposure (GEL 
in mln)
 623.3 
 7,900.4 
 1,252.7 
 150.9 
 179.5 
 0.1 
 1,154.9 
 104.7 
 2,020.0 
 499.9 
 302.0 
 988.5 
 208.2 
 1,340.6 
 245.6 
 282.8 
 55.0 
 1.3 
 1,471.1 
 1,154.0 
 996.9 
 345.4 

%of Gross 
Portfolio
2.9%
37.1%
5.9%
0.7%
0.8%
0.0%
5.4%
0.5%
9.5%
2.3%
1.4%
4.6%
1.0%
6.3%
1.2%
1.3%
0.3%
0.0%
6.9%
5.6%
4.7%
1.6%

Volume of 
Loans <8y
 459.8 
 3,742.6 
 564.2 
 122.5 
 147.1 
 0.1 
 1,080.5 
 98.0 
 1,328.1 
 294.2 
 281.2 
 834.1 
 208.2 
 1,165.0 
 243.1 
 252.9 
 54.6 
 1.3 
 1,279.8 
 842.1 
 453.4 
 342.1 

Share of 
Loans <8y
73.8%
47.4%
45.0%
81.2%
81.9%
100.0%
93.6%
93.6%
65.7%
58.9%
93.1%
84.4%
100.0%
86.9%
99.0%
89.4%
99.3%
100.0%
87.0%
73.0%
45.5%
99.0%

Volume of 
Loans <15y
 623.3 
 7,078.9 
 1,251.2 
 150.9 
 179.5 
 0.1 
 1,154.9 
 104.7 
 2,020.0 
 499.8 
 302.0 
 988.5 
 208.2 
 1,340.2 
 245.6 
 282.8 
 55.0 
 1.3 
 1,471.1 
 1,153.8 
 871.6 
 345.4 

Share of 
Loans <15y
100.0%
89.6%
99.9%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
100.0%
87.4%
100.0%

 21,277.8 

100%

 13,794.9 

64.8%

 20,328.8 

95.5%

Processes for managing climate-related and environmental risks in lending 

Since 2012, TBC Bank has had in place a process to consider environmental and social risk, which was established in 
line with industry guidelines, that aims to mitigate climate change. TBC Bank has developed E&S risk management 
procedures to identify, assess, manage, and monitor environmental and social risks that are fully compliant with 
Georgian environmental legislation, follow international best practices, and incorporate appropriate consideration 
of IFC Performance Standards, EBRD Performance Requirements (PRs), and ADB’s Safeguard Requirements (SRs). 
These procedures are fully integrated into the credit risk management process and are routinely applied to SMEs 
and corporate customers. In collaboration with partner IFIs, a clear Environmental and Social risk categorisation 
matrix was developed. Projects that are to be financed are classified according to E&S categories (low, medium, 
high and A category) based on analysis; where necessary, deep-dive analysis and due diligence are performed. 
When categorising the transaction according to E&S risk category, priority is given to the higher risk. Additionally, 
external specialised companies are involved in the detailed assessment of E&S risks for A category projects, such as 
hydroelectric plants.  

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023HOW WE CREATE VALUE FOR INVESTORS CONTINUEDFNANCIAL STATEMENTSMANAGEMENT  REPORTGOVERNANCEADDITIONAL INFORMATIONThe table depicts the business loan portfolio breakdown by E&S categories, by shares. 

ESG profiles for corporate customers

BUSINESS LOAN PORTFOLIO BREAKDOWN BY E&S CATEGORIES (BY SHARES) 

Category A

1%

1%

High

Medium

Low

30%

28%

17%

17%

52%

55%

2023

2022

0.0%

10%

20%

30%

40%

50%

60%

70%

Low Risk – transactions with minimal or no adverse social or environmental impacts, which are not generally subject 
to further assessment (beyond their identification as such) and require customer’s (assent/certification/disclosure)  
compliance with local and national environmental, health and safety and labour laws and regulations.

Medium Risk – transactions with limited potential for adverse social or environmental impacts that are few in number, 
generally site-specific, largely reversible, clearly evident at the time of the assessment and readily addressable 
through mitigation measures, which typically require a limited or focused environmental and/or social assessment, or 
straightforward application of environmental siting, pollution standards, design criteria, or construction standards.

High Risk – transactions with potentially highly significant, negative and/or long-term environmental and/or social 
impacts, the magnitude of which may be difficult to determine at the loan application stage. These typically require 
analysis of environmental and social risks and impacts in the context of the total area of influence of the customer’s 
operations. As part of the risk assessment, the client will identify individuals and groups that may be differentially or 
disproportionately affected by its operations.

Category A – transactions with potentially significant adverse social or environmental impacts that may be diverse, 
irreversible, or unprecedented, the assessment of which usually requires inputs from independent external experts 
and may require the involvement of IFI E&S specialists in the due diligence assessment process.

In addition, we strive to make a positive contribution to the development of private companies and assist them in the 
proper management of environmental and social risks related to their business activities. In cases where we identify 
any non-compliance with local legislative requirements and/or TBC’s standards, we develop Environmental and 
Social Action Plans (ESAP) for our clients to assist them in enhancing their environmental performance and we closely 
monitor their implementation.

Starting in April 2022, TBC received support from the Technical Assistance Trust Fund (EPTATF)1  through its Climate 
Action Support Facility (CASF) for Promoting Climate Action for SMEs in Georgia. The support from EPTATF 
comprised one year of consultancy services for the implementation of TBC’s climate action strategy, provided by the 
Frankfurt School of Finance and Management, covering: 

•  The climate action strategy, monitoring and reporting; 
•  Stress testing and sensitivity analysis; and 
•  Climate-related training.

This process was supported by climate-related training to strengthen the Bank’s capacity, knowledge, and capabilities 
to manage climate-related risks across the business. In 2022, eight different training sessions and workshops were 
conducted, covering topics such as climate-related risk management, financial planning, and climate stress testing. 

In 2023, we continued working with external consultants on following topics: financed emissions, our climate stress 
testing model, and measurement of Group’s direct performance against the Paris Agreements targets. 

In 2023, TBC Bank finalized a pilot project which tested the ESG Profile Methodology on its top 20 corporate 
customers. The aim was to incorporate an ESG Profile scorecard in the overall risk management process. ESG factors 
such as climate adaptation, transition to low-carbon activities, implementation of green technologies, diversity and 
inclusion, and good corporate governance are considered during the assessment and the respective scores are 
assigned based on expert judgment. 

The ESG profile consists of four main components:

1.  Climate change – covering physical and transitional risks;
2.  Environmental – covering environmental and social risks; 
3.  Social – covering diversity, employee benefits and equal/fair pay;
4.  Governance – covering ESG governance, the Company’s disclosures, and diversity at Board and executive 

management levels.

The results of the assessment will be useful for the development of decarbonization and transition plans. The ESG 
Profile Methodology is considered as being at an initial stage and will evolve in the future as far as knowledge, 
expertise within the Group, and the local regulatory framework for climate-related topics advance.   

Other risk categories

Climate risk might impact other, more traditional risk categories for banking such as: market risk, operational risk, liquidity 
risk, and reputational risk. A summary of the assessment is given in the table below. Certain risk factors, which were 
identified for operational and reputational risks, are already covered under the existing risk management framework.  

Banking risk types

Impact from Physical Risk 

Market risk

Liquidity risk

No material impact expected

No material impact expected

Impact from Transition Risk 

No material impact expected

No material impact expected

Operational risk

Extreme events that would cause damage to 
the Group's own sites could affect its ability 
to provide services to its clients (e.g., lack of 
electricity supply, inability for employees to 
work in premises). 

No material impact expected

Reputational risk

No material impact expected

No material impact expected

Financing to high-emitting borrowers 
could affect brand image, as perceived 
by stakeholders. 

No material impact expected

Supply chain monitoring

As one of the largest purchasers in the country, we acknowledge and understand the social, economic, and nvironmental 
impact of our procurement decisions and operations. In 2019, we developed an Environmental and Social Risk 
Management Questionnaire in order to screen suppliers. We also regularly assess our long-term contractor companies’ 
environmental and social risks. In case we identify any non-compliance with our E&S standards, our ESRM team develops 
implementation Environmental and Social Action Plans (ESAPs) for each company and monitors their implementation.

1  These services are financed through financial support from the EPTATF Trust Fund. Information given to the press or to any third parties, all 
related publicity material, official notices, reports, and publications shall acknowledge that the services are delivered “with funding by the 
Eastern Partnership Technical Assistance Trust Fund (EPTATF).” The Fund was established in 2010 with a view to enhancing the quality and 
development impact of the Bank’s Eastern Partnership operations through the financing of pre-feasibility and feasibility studies, institutional 
and legal appraisals, Environmental and Social Impact Assessments for potential investments, project management support and capacity 
building for the beneficiaries during the implementation of investment projects, as well as of other upstream studies and horizontal activities. 
It focuses on four priority sectors: energy, environment, transport, and telecommunications with climate change and urban development as 
cross-cutting issues.

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023HOW WE CREATE VALUE FOR INVESTORS CONTINUEDFNANCIAL STATEMENTSMANAGEMENT  REPORTGOVERNANCEADDITIONAL INFORMATIONRaising environmental awareness among our employees

We believe that raising environmental awareness among our employees is vital for the effective implementation of EMS 
and to encourage new eco-friendly ideas and initiatives within the organisation. 

For this purpose, we actively run various Environmental and Social training programmes, which include: 

•  Training on environmental and climate change topics for new employees;
•  Climate change and green Lending training for credit and front office staff;
•  An annual mandatory online EMS e-learning course for all staff, followed by a self-evaluation test; 

In 2023, 98% of all staff, including senior management, successfully passed an online course and a self-evaluation test 
about TBC’s EMS. 

To ensure effective communication, training materials were created that briefly describe TBC’s environmental 
management system. 

EXTERNAL COMMUNICATION 

The Group pays significant attention to the external communication of E&S matters with existing and potential 
customers and other stakeholders. The feedback and recommendations received from our stakeholders and other 
interested parties enable us to continuously improve our E&S performance.

Our grievance mechanism enables any interested party to register complaints with regards to E&S issues via our website 
www.tbcbank.com.ge. All complaints are thoroughly analysed and addressed in a timely manner. 

TBC Bank has successfully passed the third-year surveillance audit of the Environmental Management System, ISO 
14001:2015. This means that TBC’s Environmental System is managed in accordance with international standards 
and requirements. The renewal of the certificate for 2023 was conducted in December 2023 and was also completed 
successfully. 

TBC Bank annually discloses its Environmental and Social Performance Annual Report to all its partner International 
Financial Institutions.  The report includes detailed information about Environmental and Social Risk Management in 
Lending, the distribution of the Bank’s business portfolio in terms of environmental and social risk, a breakdown of its 
sustainable portfolio, and respective procedure updates etc. 

Since 2019, TBC Bank released its third full-scale Sustainability Report, which was prepared in accordance with Global 
Reporting Initiative (GRI) standards. The Sustainability Report helps the Company to understand its role and influence on 
sustainable development issues such as climate change, human rights, and social welfare. The report is available at www.
tbcbankgroup.com.

4. Metrics and targets

The metrics used by the organisation to assess climate-related risks and opportunities in line with its strategy and risk 
management process

The metrics related to the Group’s own operations

TBC Bank has established a comprehensive internal environmental system to manage and report on the Bank’s 
GHG emissions and is committed to reducing its GHG emissions by closely monitoring its consumption of energy, 
water, and paper. The guidelines for documenting environmental data have been developed and responsible staff in 
subsidiary companies have been assigned to collect and provide the required data. TBC Bank also commissioned 
G&L Management LTD, an independent Health, Safety, and Environment (HSE) consulting company, to verify the 
measurements of its GHG emissions. The company provided a limited assurance, covering historical data and 
information.

Below is a summary of Scope 1, Scope 2, and Scope 3 (flights) GHG emissions, water and paper consumption, 2023 
targets versus actual results, as well as targets for 2024.  

Total GHG emissions (CO2) (tonnes) and KPIs

Scope 1*
Fuel Combustion (heating, vehicles, generators)
Scope 2
(Electricity consumption)
Scope 3
(International flights)
Total emissions (tCO2)
Total emissions per full time employee (tCO2/pp)
Water consumption per employee (m3/pp)
Printing paper per person in reams

Actual 
2021

Actual 
2022

Actual 
2023

2023 
target
increase 

Future 
target 
for 2024

3,102

3,175

3,042

Below 3% Increase below 5%

1,499

1,489

1,470

Below 7% Increase below 4%

18

506

1591

----

Decrease -44%

4,619
0.6
9.54
13.50

5,170
0.62
8.90
12.67

6,103
0.70
8.62
12.24

Below 4%
Decrease -8%
Below 4%
 Decrease -8%
Below 2% Increase below 3%
Below 4%  Increase below 1%

Scope 1 - In 2023, this indicator decreased by 4% compared to 2022 and remained significantly below the target level 
of an increase of 3%. The decrease  was mainly related to the measures implemented by TBC Bank which are listed on 
the page 129 of the chapter. 

Scope 2 – In 2023, total electricity consumption decreased by 1% compared to 2022 and remained significantly below 
the target level of an increase of 7%. The decrease  was mainly related to the measures implemented by TBC Bank 
which are listed on the page 129 of the chapter. 

Scope 3 – In 2023, business flights increase by 214%. The main contribution comes from an one-off marketing project 
which considered supporting the Georgian National Rugby team at the Rugby World Championship 2023 in Paris. 

Overall, total emissions increased by 18% in 2023 compared to 2022 levels, while total emissions per full time employee 
increased by 13% over the same period. 

In 2023, water consumption per employee decreased by 3% year-on-year, while usage of printing paper went down by 
3%. 

Calculation methodology 

To calculate the GHG inventory, we took the following steps: we set the organisational boundaries, established the 
operational scope, and developed a structured approach for data collection and the calculation of carbon dioxide 
(CO2) equivalent. This report describes all emission sources required under the Companies Act 2006 (Management 
report) Regulations 2013 (Scope 1 and 2) and, additionally, the emissions under Scope 3 that are applicable to the 
business. In preparing emissions data, the UK Government’s Greenhouse Gas Conversion Factors for Company 
Reporting 2017 and National IPCC emission factors for electricity (tCO2*/MWhe) were used. The required data were 
collected, and a report was generated for TBC Bank’s main activities, as follows: 

Scope 1 (the combustion of fuel and operation of facilities) includes emissions from the combustion of natural gas, 
diesel and/or petrol in equipment at TBC Bank’s owned and controlled sites, including the combustion of petrol, diesel 
fuel, natural gas etc. in TBC Bank-owned transportation vehicles. 

Scope 2 (purchased electricity for own use, such as lighting, office appliances, cooling, etc.) includes emissions from 
the use of electricity at TBC Bank-owned and controlled sites. To calculate the emissions, the conversion factor for 
National IPCC emission factors for electricity (tCO2*/MWhe) was used. 

Scope 3 includes emissions from all air business travel (short/medium/long and international haul). It should be noted 
that information on the travel class was considered and an “economy class” conversion factor has been used for the 
emissions calculation from the following link: www.atmosfair.de.

Financed emissions (Scope 3) 

We have a direct or indirect impact on the environment throughout our activities. However, in the case of financial 
institutions, the main source of Greenhouse Gas (GHG) emissions is not the emissions produced directly via operating 
our business processes or their own energy consumption, but GHG emissions produced by other sectors that are 
financed by us. These types of emissions are known as financed emissions. 

138

139

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023HOW WE CREATE VALUE FOR INVESTORS CONTINUEDFNANCIAL STATEMENTSMANAGEMENT  REPORTGOVERNANCEADDITIONAL INFORMATIONThe table below depicts, which of the 15 categories of Scope 3 emissions have been included and which are 
considered to be immaterial or irrelevant to the business. 

#

1

Scope 3 category

Purchased goods and services

2 Capital goods

3

Fuel- and energy-related activities
(not included in scope 1 or scope 2)

4 Upstream transportation and distribution

5 Waste generated in operations

6 Business travel

7

Employee commuting

8 Upstream leased assets

9 Downstream transportation and distribution 

10 Processing of sold products

11 Use of sold products

12 End-of-life treatment of sold products

13 Downstream leased assets 

14 Franchises

15 Investments

GHG calculation approach

Not material

Not relevant

Not relevant

Not relevant

Not material

Included (flights)

Not material

Not material

Not material

Not relevant

Not material

Not relevant

Not relevant

Not relevant

Included - financed emissions: debt investments 
(with known use of proceeds) and project finance

7 categories are considered to be not relevant, as TBC Bank does not engage in these activities; other 6 categories 
are assessed to be not material, as those activities does not constitute typical activities for TBC Bank as a financial 
institution. We consider two categories – business travel and investments – to be material: financed emissions 
constitute more than 40% of the total GHG emissions (indirect impact), while business travels are considered to be 
material due to their increasing share since 2021, which was above 30% in 2023.

Financed emissions (Scope 3)

The Partnership for Carbon Accounting Financials (PCAF) has developed methods for different asset classes, which 
can be used to calculate the financed emissions (PCAF 2022). In total, seven asset classes are considered. Below you 
can see the financed emissions by asset class as of December 2023.

N.

Asset Type

 Financed GHG Emissions GgCO2e/y

1

2

3

4

5

6

7

TOTAL

Listed Equity and Corporate Bonds

Business Loans and Unlisted Equity

Project Finance

Commercial Real Estate

Mortgages

Motor Vehicle Loans

Sovereign Debt

Calculation methodology

3,166.70

61.3

2,856.60

-15.1

2.3

30.4

0.9

230.3

•  Listed Equity and Corporate Bonds - consists of securities for which verified emissions data are available
•  Business loans1 -consists of business Loans and unlisted equity asset class
•  Project finance - consists of projects for which verified project emissions / reductions data are available
•  Retail mortgages -consists of all retail mortgages 

•  Commercial real estate - consists of all commercial l mortgages
•  Motor vehicles - consists of all car loans
•  Sovereign debts2 - consists of all sovereign papers which are on the balance of TBC Bank SA.

It should be noted that the data we have used for calculation of financed emissions is the best available at the current 
stage, notwithstanding the challenges that exist given the incompleteness and novelty of the data sets and the 
methodologies required for the Georgian environment, which most of our activities occur. The most of the data are of 
Score 4 and Score 5 quality. We expect the availability and reliability of the required data to improve over time, and we 
intend to integrate improved data into our calculations as it becomes available and reliable.

Sustainable portfolio

The climate action initiatives are part of the overall ESG strategy, which is reviewed and approved by the Supervisory 
Board annually. The ESG strategy sets aspirational targets, such as net-zero GHG emissions3 (Scope 1 and Scope 2 
GHG emissions) related to the direct environmental impact by 2025 and an increase in the sustainable portfolio, which 
consists of renewable energy loans, energy efficiency loans, and financing with social components, etc. As of Q4 2023, 
the total sustainable portfolio4 stood at GEL 1.23 billion, which exceeds the 2023 target volume of GEL 1.0 billion by GEL 
233 mln. The target for 2024 has been set at GEL 1.4 billion. 

Sustainable portfolio development as of December 2023

50%

16%

1.9%

1.9%

1.6%

144

55

12

6
141
50

11

14
142

71

10

30
144

86

10

571

555

549

551

32
42
202

181
144

143

9

482

Renewable Energy

Energy Efficiency

WiB

Youth Support

NBG Green Taxonomy

NBG Social Taxonomy

Green Bonds

Social Guarantees

Total Fx Adj. Growth Rate

Q4
2022

Q1
2023

Q2
2023

Q3
2023

Q4
2023

During 2023, our renewable energy portfolio impact (avoided GHG emissions) amounted to 7 681.18 tCO2/a according 
to the electricity generation data and estimates of the external consultant under the Green for Growth Fund (GGF) 
Technical Assistance Facility represented by Finance in Motion GmbH financed by the European Union under the 
EU4Energy Initiative.

From 2022 onwards, ESG-related KPIs are included in the long-term incentive plans for executive remuneration. The 
executive management KPIs are linked to the target volumes of the sustainable portfolio and other sustainable assets. 
For more details, please see the Remuneration Committee Report in the Annual Report of TBCBank Group PLC, page 
229. 

1  www.nbg.gov.ge - The calculation methodology for business loans was developed by the National Bank of Georgia within the project 

“Promotion of Rural Finance for Sustainable MSE Development in the South Caucasus and Ukraine”, implemented by DSIK and funded by the 
German Ministry for Economic Cooperation and Development (BMZ).

2  The calculation methodologies for the other six asset classes were developed by TBC in cooperation with the consultant company RINA, 

supported by the Global Climate Partnership Fund. The calculation methodologies consider the PCAF approach.

3  Please refer to the definitions of Scope 1, Scope 2 and Scope 3 on the page 139.
4  Our sustainable loan portfolio includes a) energy efficiency, youth support, and women in business loans financed by special purpose funds 
received from IFIs; b) loans financing renewable energy, which include all hydro power plants financed by the Bank; c) financing of startup 
companies and affordable housing which are categorized based on the Social Taxonomy of the National Bank of Georgia, d) green loans which 
are assessed based on criteria defined by the Green Taxonomy of the National Bank of Georgia (www.nbg.gov.ge).

140

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2   Governance

   
CORPORATE GOVERNANCE

CORPORATE GOVERNANCE

Corporate Governance

The Bank recognises the importance of ensuring diversity and sees significant benefit to our business in having the 
Supervisory Board and management team that is drawn from a diverse range of backgrounds, since this brings the 
required expertise, cultural diversity and different perspectives to the board discussions and helps to improve the 
quality of decision making. 

As at the date of this Annual Report, three (38%) of the eight members of the Supervisory Board are female, and there 
are a number of talented women in key positions, who report directly to the CEO of the Bank and other members of the 
management board within the Bank. The Bank will continue to ensure that consideration of all future appointments to 
the Supervisory Board and management board supports the diversity aims.

General meeting of shareholders (the “General Meeting”) is the supreme governing body of the Bank. The 
shareholders of the Bank, among other things, are entitled to attend the General Meetings and participate in voting, 
receive the dividends and demand explanations from the members of the Management Board of the Bank2 and the 
Supervisory Board on the issues included in the agenda of the meeting. The General Meeting by a simple majority of 
votes presented or represented, decides on the different matters, including (but not limited to) election and dismissal 
of the members of the Supervisory Board, approval of the reports of the Management Board and Supervisory Board, 
approval of annual financial statement, setting the compensation of the members of the Supervisory Board, approval 
or rejection of the profit (dividend) distribution proposal. In addition, subject to requirements of the laws of Georgia, 
the General Meeting may make a decision with a majority of more than 75% of the votes presented or represented 
on amending the charter of the Bank, approval of reduction of share capital of the Bank, taking action for liquidation, 
commencement of a general assignment to creditors or voluntary winding up under applicable bankruptcy, insolvency 
or similar laws and on approving a merger (except for the merger of the subsidiary with the Bank, in which Bank owns 
75% of the voting rights, in which case – the decision is made by a simple majority of votes presented or represented), 
division or other reorganisation.

Responsibility statement

The Management Report and Financial Statements have been prepared in accordance with applicable laws and 
regulations. 

We confirm that to the best of our knowledge that: 

•  The Group’s and the Bank’s Financial Statements, which have been prepared in accordance with the IFRS standards, 
give a true and fair view of the assets, liabilities, financial position and profit or loss of the Bank and the undertakings 
included in the consolidation taken as a whole; 

•  The Management Report includes a fair review of the development and performance of the business and of the 

position of the Bank and the Group, together with a description of the principal risks and uncertainties they face; and 

•  The Management Report and Financial Statements, taken as a whole, are fair, balanced and understandable, and 
provide the information necessary for the shareholders to assess the Bank’s and Group’s position, performance, 
business and strategy. 

This responsibility statement was approved by the Supervisory Board and Management Board:

Vakhtang Butskhrikidze
CEO

2 April 2024

Arne Berggren
Chairman

2 April 2024

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1  The Chief Executive Officer is not a member of the supervisory board of JSC TBC Bank, in accordance with the requirements of Georgian 

legislation.

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023Joint Stock Company TBC Bank (the “Bank”) is the main subsidiary of TBC Bank Group PLC, a company incorporated in England and Wales and listed on the premium segment of the London Stock Exchange. The Bank’s Corporate Governance is in compliance with the requirements of the National Bank of Georgia’s Code on Corporate Governance for Commercial Banks, dated 26 September 2018, as amended from time to time (the “Code”). At the same time, the Bank also complies with the highest standards of corporate governance as prescribed by the UK Corporate Governance Code. In addition, the Bank has in place an effective internal control system in order to ensure accurate and reliable financial reporting. The Bank has a well-defined framework of accountability and delegation of authority, as well as policies and procedures that include financial planning and reporting; preparation of monthly management accounts; project governance; information security; and review of the disclosures within the annual report and accounts from the respective leads, to appropriately disclose all relevant developments in the year and to meet the requirements of a true and fair presentation. The Bank’s Supervisory Board (“Supervisory Board”) ensures that the Bank’s governance structure enables adequate oversight and accountability, as well as a clear segregation of duties. The involvement of all governance levels in risk management, the clear segregation of authority, and effective communications between different entities facilitate clarity regarding the strategic and risk objectives, adherence to the established risk appetite, risk budget and sound risk management. The centralised Enterprise Risk Management (ERM) function ensures effective development, communication and implementation of risk strategy and risk appetite across the Bank and its subsidiaries (“Group”). The main shareholder of the Bank is TBC Bank Group PLC, which holds 99.9% of the Bank’s share capital. The rights of the shareholders are governed by the Law of Georgia on Entrepreneurs and the Law on the Activities of Commercial Banks and also set out in the Charter of the Bank publicly available at www.tbcbank.ge. The Board of Directors of TBC Bank Group PLC (the “PLC Board”) is the principal decision-making body of the Group and is responsible for promoting the Group’s purpose, culture, values and long-term success strategy and the delivery of sustainable value to stakeholders by. The PLC Board is responsible for establishing and overseeing the strategic direction of the Group. The affairs of the Bank are supervised by a Supervisory Board. TBC Bank Group PLC operates a "mirror board" policy approach to its main subsidiary, the Bank. Composition of PLC Board and the Supervisory Board of the Bank including respective committees mirror at both levels in terms of non-executive membership1. There is also equivalent committee structure of the Supervisory Board as the PLC Board’s committees. The work of the PLC Board, the Supervisory Board and their respective committees is carefully balanced, dividing functions according to whether they are supervising the matters that affect the Group or those concerning solely the Bank. As a result, the Group’s governance structure ensures adequate oversight and accountability, as well as clear segregation of duties. At the date of this report, in line with the “independence” criteria set by the Code, the Supervisory Board comprises eight independent members: Arne Berggren (Chairman), Tsira Kemularia (Senior Independent Member), Per Anders Fasth, Thymios P. Kyriakopoulos, Eran Klein, Nino Suknidze, Rajeev Sawhney and Janet Heckman.The Supervisory Board has established six Committees: • The Risk Committee focuses on the possible risks and capital issues of the Bank. • The Audit Committee deals with the external auditors, internal controls and financial reporting, as well as communication with the market and with the regulators. • The Remuneration Committee leads the remuneration-related issues, such as the right level of compensation to attract and retain people and balancing this with the level of compensation that is acceptable for our stakeholders. • The Corporate Governance and Nomination Committee is response for talent management and nomination and succession planning for the Supervisory Board and the executive team.• The Technology and Data Committee started operating in 2022 and supports the Supervisory Board in its oversight of key enablers of the strategy, data and cyber issues, and the Bank’s IT resources. • The ESG and Ethics Committee started operating in 2022 and ensures that the Bank stays focused on the ESG issues that are key for all our stakeholders. FNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONSUPERVISORY BOARD BIOGRAPHIES

Supervisory Board biographies

ARNE BERGGREN

TSIRA KEMULARIA

PER ANDERS FASTH

JANET HECKMAN

POSITION

Chair

Senior Independent Supervisory Board Member

Independent Supervisory Board Member

Independent Supervisory Board Member

COMMITTEE  Chair of CGN, Member of RemCo

Member of AC, CGN and RemCo

Chair of AC, Member of RC and RemCo

Chair of RemCo, Member of ESGE and RC

APPOINTED

Board: 18 July 2019, Chair: 1 March 2021

Board: 10 September 2018,  Senior Independent Director: 
15 September 2021

BORN

1958

NATIONALITY 

Swedish

1977

British

1 July 2021

1960

Swedish

26 June 2023

1954

American 

CAREER

Arne has worked in the financial services industry for more than 30 
years. He has held several senior leadership and advisory positions 
at prominent financial institutions, including the IMF, World Bank, 
Swedbank, Carnegie Investment Bank AB and the Swedish Ministry
of Finance and Bank Support Authority. Arne played a leading role in 
the handling of the Swedish banking crisis in 1991-93 and assisted the
FRA in Thailand and FSC/ KAMCO in South Korea during the Asian 
crisis. Arne has also served as an independent Non-Executive Director 
in asset management companies in Turkey and Slovenia, and, until 
recently, in Greece at Piraeus Bank.

SKILLS & 
EXPERIENCE

Over 25 years of experience in the financial services industry 
internationally including advisory roles for a range of governmental 
and supranational bodies and institutions.

CONTRIBUTION 
TO THE COMPANY 

He has held various roles within UK listed banks and has a breadth of 
corporate governance expertise. 

Experience in investment banking activities and in leading bank 
restructurings; 

Deep understanding of strategic planning and implementation.

With more than 25 years of international banking experience, 
coupled with his background and broad experience, Arne provides 
a valuable perspective as Chair to the Board. Arne plays a pivotal 
role in supporting the Company’s relationship with its major 
shareholders, and, through his extensive experience in navigating 
economic uncertainty, is invaluable in meeting the challenges 
facing the Company and the wider sector. As Chair of the Corporate 
Governance and Nominations Committee, Arne has secured high 
calibre appointments in the last year. This has been instrumental in 
ensuring the composition of the Board matches the culture, strategy 
and leadership needs of the Company.

Throughout her career, Tsira has held various roles covering market risk 
management and commodity trading at companies including Dynegy 
Inc. in the US and UK and at Shell International Trading and Shipping Ltd
(STASCO) in London, Russia CIS, and Caribbean operations. Between 
2005 and 2016, she served in a broad range of managerial roles covering 
M&A and Commercial Finance, Group Treasury and Trading and 
Supply in the UK, Moscow and Barbados. Tsira was previously the 
Head of Group Pensions Strategy and Standards at Shell International 
Ltd based in London. From 2019 to mid-2022, Tsira held the position 
of Head of Internal Audit and Investigations for Shell’s global Trading 
and Supply organisation, the world’s biggest commodity trading and 
supply business. In July 2022, Tsira was appointed as a Vice President of 
Corporate and UK Country Controller responsible for the Shell Group’s
financial management of the corporate segment. Tsira is a member of 
the Shell UK Management Board, and a member of Shell UK Country
Coordination Team, Chief of Staff for UK Crises Management

More than 23 years of in-depth experience across the energy sector 
including regulated commodity trading and financial services; 
Chartered Director and Fellow with the Institute of Directors in London, 
UK; *

Former member of the British-Georgian Society and former Chair of 
the Georgian Community in the UK; 

Relevant experience and expertise in information security risk 
management. 

Tsira’s specialist knowledge in the areas of financial services, risk 
management and internal audit enables her to contribute to, and 
constructively challenge on, a wide range of Board matters. As a 
Chartered Director, Tsira’s leadership qualities ensure she can act as 
a sound advisor to the Chair and represent the interests of the other 
Directors. Tsira brings significant regulatory, strategic and international 
financial services expertise and knowledge of financial markets to the 
Board.

Over the past 25 years, Per Anders has served as CEO in several companies 
such as at SBAB Bank, Hoist Finance and European Resolution Capital as well 
as CFO and other senior executive positions at the leading North-European 
bank SEB. He has also gained extensive strategic consulting experience having 
spent 10 years at top-tier consultancies McKinsey & Company and QVARTZ 
(now Bain & Company). 

Janet was previously the Managing Director for the Southern and Eastern 
Mediterranean(SEMED) Region at the European Bank for Reconstruction and 
Development (EBRD). Based in Cairo, she was also the Country Head for Egypt.  
During her long career at Citigroup, she spent time as EMEA Corporate and 
Investment Managing Director and held a number of field roles across EMEA, 
and was responsible for Global Relationship Banking across CEMEA.

Per Anders has been a non-executive director of more than 15 financial 
institutions in Europe. In addition, he has extensive professional 
experience from having worked in more than 20 European countries as a 
non-executive director, senior executive and advisor to corporations and 
governments.

Extensive CEO and senior executive experience, having spent more than 20 
years at leading banks and other financial institutions; 
Over 30 years of accumulated experience as an independent non-executive 
director; 
Strong listed corporate governance, leadership and strategic advisory skills; 
Significant financial reporting, investor relations and internal controls 
experience; 
Relevant experience from the financial information technologies (fintech) and 
credit management industries across Europe. 

Over 30 years experience in corporate, investment and development banking. 
Extensive expertise in global relationship banking. 15 years experience in 
operations management.   

Relevant experience of developing and delivering business plans and strategic 
change in a wide range of jurisdictions, including across Central and Eastern 
Europe, North Africa, the Middle East and Central Asia. This included the 
establishment of key partnerships with national governments.

Per Anders is regarded as a financial expert in the context of audit and risk 
committee work. He has extensive experience of banking and financial services 
and operating in regulatory environments. Per Anders’s broad financial and 
global executive experience brings a wide perspective to his role as Chair of 
the Audit Committee and in Board discussions and decision-making.

Janet brings her extensive knowledge of financial services and corporate 
banking to the Board, with her past experiences in the formulation and delivery 
of strategy for regional operations at the EBRD. 

EXTERNAL 
APPOINTMENTS 

Chairman of Hoting Innovations AB

Trustee Director of the British Gas Trustee Solutions Ltd, a closed 
pension fund (post British Gas acquisition by Shell)
Trustee Director of Shell Trustee Solutions Ltd

Chairman of Lyra Financial Wealth, a privately held wealth management 
company
Board member of Atle Investment Management/Services, a privately held
investment management company
Board member and audit committee chair of Ukrgasbank, a Ukrainian 
corporate bank 

Board member and audit committee chair of Astana International Exchange 
Board member of Air Astana, Kazakhstan 
Board member of Citibank Kazakhstan

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ERAN KLEIN

THYMIOS P. KYRIAKOPOULOS

RAJEEV SAWHNEY

NINO SUKNIDZE

POSITION

Independent Supervisory Board Member

Independent Supervisory Board Member

Independent Supervisory Board Member

Independent Supervisory Board Member

COMMITTEE  Chair of ESGE, Member of TD and RC

Chair of RC, Member of AC and TD

Chair of TD, Member of ESGE and CGN

APPOINTED

1 July 2021

BORN

1965

NATIONALITY 

British

1 July 2021

1975

Greek

CAREER

Eran is an experienced international banker and lawyer. Over a period 
spanning more than two decades, he held senior roles in leading 
financial institutions, such as Commerzbank, Citibank, ING Financial 
Markets and Deutsche Bank. Covering both developed and emerging
markets, Eran has accumulated valuable knowledge in capital markets, 
SME finance, retail lending, corporate governance, liquidity and 
balance sheet management, as well as in risk management, audit and 
strategy implementation. He previously served as a Non-Executive 
Director and risk committee chair at Privatbank, the largest bank in 
Ukraine.

Thymios is a senior banking executive with considerable international 
experience. He specialises in operational transformation, balance 
sheet optimisation, risk management, financial engineering and 
portfolio management. Thymios was executive general manager 
and chief risk officer of Piraeus Bank S.A, a leading listed Greek 
Bank, Managing Director at Goldman Sachs Inc. in the fixed income 
currencies and commodities trading division, and has held board and 
executive roles in insurtech, fintech, financial services and advisory 
sectors.

SKILLS & 
EXPERIENCE

Extensive experience in banking, credit, capital markets and legal; 
Significant risk, corporate governance, strategy and structuring 
expertise; 
Strong Emerging Markets banking and stakeholder management 
experience; 
Relevant experience and expertise in information security risk 
management. 

CONTRIBUTION 
TO THE COMPANY 

Eran brings to the Board extensive and varied risk, governance and 
strategy experience that he has gained at large financial institutions 
and consulting fields in both developed and developing markets, 
making him an ideal fit to spearhead the ESG and Ethics Committee 
agenda, on behalf of the Group.

EXTERNAL 
APPOINTMENTS 

No current additional Board appointments

Extensive experience in global capital markets, regional banking and 
supervised entities; 
Expert risk manager, investor, investment banker and balance sheet 
optimiser; 
Operational transformation leadership and crisis management 
spanning systemic banks and fintech; 
Strong governance, risk and asset management oversight skills for 
both listed and quasi-governmental entities.  

Thymios brings extensive governance, financial and operational 
experience. His deep knowledge allows him to support and contribute 
to the strategic direction of the Company while controlling the path 
used in its implementation. Having led investment and risk functions 
in internationally listed banks and currently acting as chair of the 
risk committee of a national wealth fund, Thymios’s broad multi-
jurisdictional risk expertise enables him to bring innovative and 
positive insights to his role as Chair of the Risk Committee. 

Board member and chair of the investment committees of the 
Growthfund, the National Fund of Greece
Board member of Attica Bank the Greek listed bank 
Board member of Agreed Payments SA the newly llicensed fintech 
business

29 November 2021

1957

Indian

Rajeev has 40 years’ experience as a senior corporate growth executive. He 
specialises in digital technologies and has served in financial services and 
various other industry sectors in Europe, North America and Asia. Previously , 
Rajeev held the positions of Executive Chairman and Non-Executive Director 
of OXSIGHT Ltd, a medical technology innovation company, and an Oxford 
University spin off. He was formerly a senior advisor to the CEO at global 
IT services firm Zensar Ltd in the UK and a member of the advisory board 
at Garble Cloud Inc., a cybersecurity company in Silicon Valley, USA. Prior 
to that, Rajeev gained strong operational experience as President of HCL 
Technologies and at the IT services firm focussed on the Banking and Finance 
sector, Mphasis, a Hewlett Packard company. Rajeev has been on the World 
Economic Forum expert Task Force on Low-Carbon Economic Prosperity and 
contributed at the World Economic Forum Summer Davos on climate change 
deliberations.    

Strong global corporate leadership experience of more than 40 years;
Significant advisory and executive experience with technology and 
cybersecurity companies in financial services and other industry sectors;
Extensive expertise in Human Resource management;
Relevant experience and expertise in information security risk management. 

Member of AC and CGN

29 November 2021

1979

Georgian

Nino is a business lawyer with over 20 years’ experience in the Georgian market. 
She has a deep understanding of, and expertise in, various areas of practice 
including banking, finance, corporate, regulation, competition and capital 
markets. Previously, Nino served as general counsel at JSC Bank of Georgia. 
Before joining TBC Bank Group plc, she held various positions at the Georgian 
offices of international law firms Dentons and DLA Piper over a period of more 
than 11 years. Currently Nino is the managing partner of the law firm Suknidze & 
Partners LLC. 

Strong financial services background; 
Extensive experience as a leading legal counsel in major financial services 
sector transactions and listings; 
Considerable governance, regulatory and risk management experience, 
including at an LSE-listed company; 
Experience in advising companies across a range of sectors, including 
telecommunications, pharmaceuticals, energy and commerce. 

Rajeev brings the extensive international leadership and general management
perspective that he has gained from the technology and fintech sectors to the
Board. He provides valuable insights into the Company’s increasingly important
technological evolution. In line with this, he has been appointed Chair of 
the Technology and Data Committee, where he provides key support and 
leadership in these areas.

Nino is an experienced domestic and international lawyer with particular 
expertise in regulated sectors, where she has counselled on a wide range 
of legal, regulatory and business issues. Nino’s valuable experience brings a 
considered perspective to the Board and enriches discussion and strategic 
thought.

No current additional board appointments

Vice President at Georgian Chamber of Commerce and Industry
Board member at Care Caucasus, a charity organisation in Georgia

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3   Financial 

Statement

   
INDEPENDENT AUDITORS’ REPORT

Independent Auditor’s Report

To the Shareholders and Management of JSC TBC Bank

PricewaterhouseCoopers Georgia LLC, I/C 405220611
King David Business Centre, 7th floor, #12 M. Aleksidze Street, Tbilisi 0171, Georgia
Tel: +995 (32) 250 80 50, www.pwc.com/ge 

Our audit approach
Overview 

Materiality

Group
scoping

Key audit
matters

As part of designing our audit, we determined materiality and assessed the risks of material misstatement in the 
consolidated and separate financial statements. In particular, we considered where management made subjective 
judgements; for example, in respect of significant accounting estimates that involved making assumptions 
and considering future events that are inherently uncertain. As in all of our audits, we also addressed the risk of 
management override of internal controls, including among other matters, consideration of whether there was 
evidence of bias that represented a risk of material misstatement due to fraud.

Materiality

The scope of our audit was influenced by our application of materiality. An audit is designed to obtain reasonable 
assurance whether the consolidated and separate financial statements are free from material misstatement. 
Misstatements may arise due to fraud or error. They are considered material if individually or in aggregate, they could 
reasonably be expected to influence the economic decisions of users taken on the basis of the consolidated and 
separate financial statements.

Based on our professional judgement, we determined certain quantitative thresholds for materiality, including the 
overall Group and Bank materiality for the consolidated and separate financial statements as a whole as set out in the 
table below. These, together with qualitative considerations, helped us to determine the scope of our audit and the 
nature, timing and extent of our audit procedures and to evaluate the effect of misstatements, if any, both individually 
and in aggregate on the consolidated and separate financial statements as a whole.

Overall Group and Bank 
materiality

Group: GEL 65.2 million (2022: GEL 63.0 million) 
Bank: GEL 63.1 million (2022: GEL 61.4 million)

How we 
determined it

Rationale for 
the materiality 
benchmark applied

5% of profit before tax

Profit before tax is a primary measure used by the shareholder in assessing the 
performance of the Group and the Bank and is a generally accepted benchmark for 
determining audit materiality. 

152

153

Our opinion In our opinion, the consolidated and separate financial statements present fairly, in all material respects, the consolidated and separate financial position of JSC TBC Bank (the “Bank”) and its subsidiaries (together – the “Group”) as at 31 December 2023, and the Group’s and the Bank’s consolidated and separate financial performance and consolidated and separate cash flows for the year then ended in accordance with International Financial Reporting Standards, with the requirements of the order N284/04 of the President of the National Bank of Georgia dated 26 December 2018, and with the requirements of the Law of Georgia on Accounting, Reporting and Auditing.What we have auditedThe Group’s and the Bank’s consolidated and separate financial statements comprise:• the consolidated and separate statements of financial position as at 31 December 2023;• the consolidated and separate statements of profit or loss and other comprehensive income for the year then ended;• the consolidated and separate statements of changes in equity for the year then ended;• the consolidated and separate statements of cash flows for the year then ended; and• the notes to the consolidated and separate financial statements, comprising material accounting policy information and other explanatory information. Basis for opinion We conducted our audit in accordance with International Standards on Auditing (ISAs). Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the consolidated and separate financial statements section of our report. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. IndependenceWe are independent of the Group and the Bank in accordance with the International Code of Ethics for Professional Accountants (including International Independence Standards) issued by the International Ethics Standards Board for Accountants (IESBA Code). We have fulfilled our other ethical responsibilities in accordance with the IESBA Code.• Overall Group materiality: GEL 65.2 million, which represents 5% of the Group’s profit before tax.• Overall Bank materiality: GEL 63.1 million, which represents 5% of the Bank’s profit before tax.• Our scoping was determined based on a legal entity contribution to profit before tax and other key line items in the financial statements.• Expected credit loss allowance for loans and advances to customers. .TBC BANK ANNUAL REPORT AND ACCOUNTS 2023STRATEGIC REPORTGOVERNANCEADDITIONAL INFORMATIONFNANCIAL STATEMENTSTBC BANK ANNUAL REPORT AND ACCOUNTS 2023Key audit matters 

How we tailored our Group and Bank audit scope 

Key audit matters are those matters that, in our professional judgment, were of most significance in our audit of the 
consolidated and separate financial statements of the current period. These matters were addressed in the context of 
our audit of the consolidated and separate financial statements as a whole, and in forming our opinion thereon, and we 
do not provide a separate opinion on these matters.

Key audit matter

How our audit addressed the key audit matter

Expected credit loss allowance on loans and advances to 
customers (Group and Bank)
Refer to Note 2 - Material Accounting Policy information, 
Note 3 - Critical Accounting Estimates and Judgements in 
Applying Accounting Policies, Note 9 - Loans and Advances to 
Customers, and Note 38 -Financial and Other Risk Management 
in the consolidated and separate financial statements.
We focused on this area as the management’s estimates 
regarding the expected credit loss (‘ECL’) allowance on loans 
and advances to customers are complex, require a significant 
degree of judgement and are subject to high degree of 
estimation uncertainty.
Under IFRS 9, Financial Instruments, management is required 
to determine the ECL allowance expected to occur over either 
a 12-month period or the remaining life of an asset, depending 
on the stage allocation of the individual asset. This staging 
is determined by assessing whether or not there has been 
a significant increase in credit risk (‘SICR’) or default of the 
borrower since loan origination. 
Management has designed and developed a number of models 
to achieve compliance with the requirements of IFRS 9 and 
implemented an IT system for ECL estimation. Among others, 
management applies judgement to the models in situations 
where past experience is not considered to be reflective of 
future outcomes due to limited or incomplete data.
We consider the appropriateness of the model methodologies 
and the following judgements used in the determination of the 
modelled ECL allowance to be significant:

•  Judgemental criteria applied for identification of 

SICR, involving qualitative assessment of borrowers’ 
creditworthiness (relevant to Corporate and SME portfolios);

•  Critical assumptions applied in the determination of loss 
given default (‘LGD’) and probability of default (‘PD’); and

•  Assessment of the key assumptions related to forward-

looking information (‘FLI’) including the appropriateness of 
scenario weightings and macroeconomic variables.

We gained an understanding and evaluated the design and 
implementation of the key controls over the determination of 
ECL allowance and tested their operating effectiveness. These 
controls included among others: 

•  Controls over model performance monitoring, including 
periodic reviews of the policy and models, testing model 
estimates against actual outcomes and approval of model 
methodology changes

•  Controls over governance of independent validation unit;
•  Review and approval of the key judgements and 

assumptions used for determining LGDs, PDs and FLI;
•  Controls over the accuracy of key parameters (such as PD, 

LGD) used by the calculation engine;

•  Controls over regular monitoring of the financial standing of 

the borrowers;

•  Controls over the automated ECL calculation by the relevant 

IT system; and 

•  The Management Risk Committee’s review and approval of 
key assumptions and assessment of ECL modelled outputs.

 We noted no exceptions in the design or operating 
effectiveness of the above controls. In addition, we performed 
the substantive procedures described below.

We assessed whether the ECL model methodologies 
developed by management comply with IFRS 9. We performed 
an evaluation and reviewed the application of the judgemental 
criteria set by management for determining whether there had 
been a SICR (applicable to Corporate and SME portfolios).  
We assessed the reasonableness of the critical assumptions 
applied in determination of LGDs, PDs and FLI. We involved 
our credit risk modelling specialists in performing the above 
procedures. We concluded that management’s judgements in 
deriving SICR, LGDs, PDs and FLI were reasonable. 

We reperformed the calculation of ECL for selected portfolios 
and assessed whether management’s ECL calculations were 
consistent with the approved model methodologies.

We critically evaluated key aspects of model monitoring and 
validation (“backtesting” of projected ECL) performed by 
management relating to model performance and stability. 
We critically assessed the monitoring results and challenged 
explanations for deviations from the expectation. We evaluated 
whether model methodologies were updated to address the 
results of backtesting, where relevant.

We assessed the appropriateness of the macroeconomic 
models and assumptions as well as weightings applied 
to each macroeconomic scenario. We are satisfied that 
macroeconomic assumptions and scenario weightings used by 
management are reasonable.

We evaluated adequacy of the disclosures related to ECL 
allowance on loans and advances to customers.

We tailored the scope of our audit in order to perform sufficient work to enable us to provide an opinion on the 
consolidated and separate financial statements as a whole, taking into account the structure of the Group and the 
Bank, the accounting processes and controls, and the industry in which the Group and the Bank operate.

The Group’s banking activities are primarily carried out in Georgia, with small subsidiary operations in two other 
countries. The Group’s business activities comprise of four segments for which it manages and reports its operating 
results and financial position, namely Retail Banking, Corporate and Investment Banking, Micro Small and Medium 
Enterprises (‘MSME’) and Corporate Centre.

The Bank is the largest component of the Group. Its main operations are Retail and Commercial banking, with all 
significant operations based in Georgia. The accounting function and management of the Bank are primarily based in 
Georgia, and represents 94.4% of the Group’s total assets and 94.6% of profit before tax. 

Our audit approach and composition of our team were tailored to the structure of the Group. We did not use 
component auditors for audit of in-scope areas. We performed a full scope audit of the only significant component 
of the Group – the Bank. We also performed an audit of the material financial statement line items of one insignificant 
component of the Group. Based on the procedures we performed over the reporting units, our audit scoping 
accounted for 99.7% of revenue (comprising interest income and fee and commission income) and 98% of total assets 
of the Group. We also performed other audit procedures including testing information technology general controls 
and other relevant controls related to financial reporting, to mitigate the risk of material misstatement.

Other information 

Management is responsible for the other information. The other information comprises the Management Report (but 
does not include the consolidated and separate financial statements and our auditor’s report thereon.      

Our opinion on the consolidated and separate financial statements does not cover the Management Report. 

In connection with our audit of the consolidated and separate financial statements, our responsibility is to read the 
Management Report and, in doing so, consider whether the Management Report is materially inconsistent with the 
consolidated and separate financial statements or our knowledge obtained in the audit, or otherwise appears to be 
materially misstated. If, based on the work we have performed, we conclude that there is a material misstatement in the 
Management Report, we are required to report that fact. We have nothing to report in this regard.

In addition, we are required by the Law of Georgia on Accounting, Reporting and Auditing to express an opinion 
whether certain parts of the Management Report comply with the respective regulatory normative acts and to 
consider whether the Management Report includes the information required by the Law of Georgia on Accounting, 
Reporting and Auditing.

Based on the work undertaken in the course of our audit, in our opinion: 

• 

• 

• 

the information given in the Management Report for the financial year for which the consolidated and separate 
financial statements are prepared is consistent with the consolidated and separate financial statements;
the information given in the Management Report complies with the requirements of paragraph 6 and paragraph 7 
(c), (g) of article 7 of the Law of Georgia on Accounting, Reporting and Auditing;
the information given in the Management Report includes the information required by paragraph 7 (a), (b), (d) – (f) 
and paragraph 8 of article 7 of the Law of Georgia on Accounting, Reporting and Auditing.

Responsibilities of management and those charged with governance for the consolidated and 
separate financial statements

Management is responsible for the preparation and fair presentation of the consolidated and separate financial 
statements in accordance with International Financial Reporting Standards, with the requirements of the order 
N284/04 of the President of the National Bank of Georgia dated 26 December 2018 , and with the requirements of the 
Law of Georgia on Accounting, Reporting and Auditing, and for such internal control as management determines is 
necessary to enable the preparation of the consolidated and separate financial statements that are free from material 
misstatement, whether due to fraud or error. 

154

155

INDEPENDENT AUDITORS’ REPORT CONTINUEDTBC BANK ANNUAL REPORT AND ACCOUNTS 2023STRATEGIC REPORTGOVERNANCEADDITIONAL INFORMATIONFNANCIAL STATEMENTSTBC BANK ANNUAL REPORT AND ACCOUNTS 2023From the matters communicated with those charged with governance, we determine those matters that were of 
most significance in the audit of the consolidated and separate financial statements of the current period and are 
therefore the key audit matters. We describe these matters in our auditor’s report unless law or regulation precludes 
public disclosure about the matter or when, in extremely rare circumstances, we determine that a matter should not 
be communicated in our report because the adverse consequences of doing so would reasonably be expected to 
outweigh the public interest benefits of such communication. 

The engagement partner on the audit resulting in this independent auditor’s report is Levan Kankava. 

PricewaterhouseCoopers Georgia LLC (Reg.# SARAS-F-775813)

Levan Kankava (Reg.# SARAS-A-592839)

2 April 2024
Tbilisi, Georgia

In preparing the consolidated and separate financial statements, management is responsible for assessing the Group’s 
and the Bank’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and 
using the going concern basis of accounting unless management either intends to liquidate the Group or the Bank or 
to cease operations, or has no realistic alternative but to do so. 

Those charged with governance are responsible for overseeing the Group’s and the Bank’s financial reporting process.

Auditor’s responsibilities for the audit of the consolidated and separate financial statements

Our objectives are to obtain reasonable assurance about whether the consolidated and separate financial statements 
as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that 
includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted 
in accordance with ISAs will always detect a material misstatement when it exists. Misstatements can arise from fraud 
or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence 
the economic decisions of users taken on the basis of these consolidated and separate financial statements. 

As part of an audit in accordance with ISAs, we exercise professional judgement and maintain professional scepticism 
throughout the audit. We also:

• 

Identify and assess the risks of material misstatement of the consolidated and separate financial statements, 
whether due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit 
evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material 
misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, 
intentional omissions, misrepresentations, or the override of internal control. 

•  Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are 

appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the 
Group’s and the Bank’s internal control. 

•  Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and 

related disclosures made by management. 

•  Conclude on the appropriateness of management’s use of the going concern basis of accounting and, based 
on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may 
cast significant doubt on the Group’s and the Bank’s ability to continue as a going concern. If we conclude that a 
material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the 
consolidated and separate financial statements or, if such disclosures are inadequate, to modify our opinion. Our 
conclusions are based on the audit evidence obtained up to the date of our auditor’s report. However, future events 
or conditions may cause the Group or Bank to cease to continue as a going concern. 

•  Evaluate the overall presentation, structure and content of the consolidated and separate financial statements, 

including the disclosures, and whether the consolidated and separate financial statements represent the underlying 
transactions and events in a manner that achieves fair presentation.

•  Obtain sufficient appropriate audit evidence regarding the financial information of the entities or business activities 

within the Group to express an opinion on the consolidated financial statements. We are responsible for the 
direction, supervision and performance of the Group audit. We remain solely responsible for our audit opinion.

We communicate with those charged with governance regarding, among other matters, the planned scope and timing 
of the audit and significant audit findings, including any significant deficiencies in internal control that we identify 
during our audit. 

We also provide those charged with governance with a statement that we have complied with relevant ethical 
requirements regarding independence, and to communicate with them all relationships and other matters that may 
reasonably be thought to bear on our independence, and where applicable, actions taken to eliminate threats or 
safeguards applied. 

156

157

INDEPENDENT AUDITORS’ REPORT CONTINUEDTBC BANK ANNUAL REPORT AND ACCOUNTS 2023STRATEGIC REPORTGOVERNANCEADDITIONAL INFORMATIONFNANCIAL STATEMENTSTBC BANK ANNUAL REPORT AND ACCOUNTS 2023CONSOLIDATED STATEMENT OF FINANCIAL POSITION

CONSOLIDATED STATEMENT OF PROFIT OR LOSS AND OTHER COMPREHENSIVE INCOME 

in thousands of GEL

ASSETS
Cash and cash equivalents
Due from other banks
Mandatory cash balances with National Bank of Georgia
Loans and advances to customers
Investment securities measured at fair value through other comprehensive 
income
Repurchase receivables
Finance lease receivables
Investment properties

Investments in associates

Current income tax prepayment
Deferred income tax asset
Other financial assets
Other assets
Premises and equipment
Right of use assets
Intangible assets
Goodwill

TOTAL ASSETS

LIABILITIES
Due to credit institutions
Customer accounts
Other financial liabilities
Current income tax liability
Deferred income tax liability
Debt securities in issue
Provision for liabilities and charges
Other liabilities
Lease liabilities

Subordinated debt

TOTAL LIABILITIES

EQUITY
Share capital
Share premium
Retained earnings
Share based payment reserve
Fair value reserve for investment securities measured at fair value through other 
comprehensive income
Cumulative currency translation reserve

Net assets attributable to owners 

Non-controlling interest

TOTAL EQUITY

TOTAL LIABILITIES AND EQUITY

Note

31 December 
 2023

31 December
 2022

6
7
8
9

10

11
13

33
12
14                          
15
16
15
17

18
19
22
33
33
20
21
23
34

24

25

26

37

3,691,232
11,135
1,572,506
20,958,532

3,786,098 
6,298 
2,047,564 
17,497,442 

 3,475,461 

2,884,728 

  -  
 370,795 
 15,235 

 4,204 

 53 
 395 
 281,861 
 405,493 
 491,324 
 111,991 
 352,722 
 28,197 

267,495 
288,886
22,154

3,721

27
2,064 
   246,998
411,727  
424,252 
100,209 
311,150 
28,197 

31,771,136

28,329,010 

 4,346,951 
 19,942,516 
 276,496 
 66,703 
 50,957 
 1,264,085 
 21,060 
102,519
83,410

868,730

3,885,360 
17,841,357 
250,518 
601 
112,877 
1,209,813 
19,908 
80,386 
72,240 

590,148 

27,023,427

 24,063,208   

21,014
 521,190 
 4,285,662 
 (85,614)

 12,345 

 (7,085)

 4,747,512 

 197 

 4,747,709 

 31,771,136 

21,014 
 521,190 
3,783,180 
(57,556)

5,467 

(7,657) 

4,265,638 

164

4,265,802 

28,329,010 

The consolidated and the separate financial statements on pages 158 to 280 were approved for issue by the 
Supervisory Board on 2 April 2024 and signed on its behalf by:

Vakhtang Butskhrikidze 
Chief Executive Officer

Giorgi Megrelishvili
Chief Financial Officer

in thousands of GEL

Interest income

    Interest income calculated using effective interest rate method 
    Other interest income

Interest expense
Net interest gains on currency swaps

Net interest income
Fee and commission income
Fee and commission expense

Net fee and commission income

Net gains from currency derivatives, foreign currency operations and translation

Net gains from disposal of investment securities measured at fair value through other 
comprehensive income
Other operating income
Share of profit of associates

Other operating non-interest income

Credit loss allowance for loans to customers

Credit loss (allowance)/recovery for finance lease receivables
Credit loss allowance for performance guarantees

Credit loss recovery for credit related commitments

Credit loss allowance for other financial assets

Credit loss (allowance)/recovery for financial assets measured at fair value through other 
comprehensive income
Net impairment of non-financial assets

Operating income after expected credit and non-financial asset impairment losses
Staff costs
Depreciation and amortization
Allowance for provision for liabilities and charges
Administrative and other operating expenses

Operating expenses
Profit before tax
Income tax expense

Profit for the year
Other comprehensive income for the year, net of tax
Items that may be reclassified subsequently to profit or loss:
Net gains reclassified to profit or loss upon disposal of investment securities
Movement in fair value reserve for investment securities measured 
at fair value through other comprehensive income, net of tax
Exchange differences on translation to presentation currency

Other comprehensive income for the year, net of tax
Total comprehensive income for the year
Profit is attributable to:
 – Shareholders of the Group
 – Non-controlling interest

Profit for the year
Total comprehensive income is attributable to:
 – Shareholders of the Group
 – Non-controlling interest

 Total comprehensive income for the year

Note

2023

2022

28
28
28
28
28

29
29

30

9

13
21

21

31
15,16
21
32

33

10

10

 2,689,427 
 2,614,687 
 74,740 
 (1,276,932)
 83,101 

 1,495,596 
 571,391 
 (236,915)

 334,476 

 272,303 

 5,880 

 23,200 
 657 

 2,219,781 
2,159,567 
60,214 
(1,011,397) 
34,711

1,243,095 
477,613 
(211,963) 

265,650 

411,806 

5,811 

19,675 
352

 302,040 

437,644 

 (130,380)

(105,247)

 (1,996)
 (1,381)

 477 

 (9,573)

 (1,006)

 (3,575)

 1,984,678 
 (385,471)
 (99,643)
  -  
 (196,648)

 (681,762)
 1,302,916 
 (183,858)

781 
 (2,931)

 210 

(9,160)

862

(22)

1,830,882 
(306,526) 
(85,108) 
(2,000) 
(167,348) 

(560,982) 
1,269,900 
(246,825) 

 1,119,058 

1,023,075 

 (5,327)

 12,205 

572

7,450
1,126,508

1,119,025
33

1,119,058

1,126,475
33

1,126,508

(1,853)

18,182

(1,719) 

14,610 
1,037,685 

1,023,050 
25

1,023,075 

1,037,660 
25

1,037,685 

The notes set out on pages 166 to 280 form an integral part of these consolidated and separate financial statements. 

The notes set out on pages 166 to 280 form an integral part of these consolidated and separate financial statements.

158

159

FNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

CONSOLIDATED SSATEMENT OF CASH FLOWS

in thousands of GEL

Share 
Capital

Share 
premium 

Note

Fair value 
reserve 
for invest-
ment 
securities 
at FVTOCI

Cumulative 
currency 
translation 
reserve

Share 
based 
payments 
reserve

Total 
equity 
excluding 
non-
controlling 
interest 

Non-
con-
trolling
 interest

Retained 
earnings

Total 
Equity 

Balance as of 1 January 2022

21,014 521,190 (52,521)  (10,862) 

(5,938)  3,117,079  3,589,962 

93  3,590,055 

Profit for the year

Other comprehensive income for 2022:
Disposal of investment securities 
measured
at fair value through other 
comprehensive income
Other effects during the period

Total comprehensive income for 2022
Share based payment expense
Dividends declared
Tax effect for delivery of SBP shares to 
employees
Share based payment recharge by 
parent company
Other movements

Balance as of 31 December 2022  
  Profit for the year

Other comprehensive income for 2023:
Disposal of investment securities 
measured
at fair value through other 
comprehensive Income
  Other effects during the period

Total comprehensive income for 2023
Share based payment expense
Dividends declared
Tax effect for delivery of SBP shares to 
employees
Share based payment recharge by 
parent company
Other movements

-  

26

26

-  

-  

-  

-  

-  
-  
-  

-  

-

-  

-  

-  

-  

-  

-  
-  
-  

-  

-  

-  

-  

-  

-  
23,388 
-  

(3,621) 

- (24,802)

-  

-  

21,014  521,190  (57,556)
-

-

-

-

-

-

-
  -  
  -  

  -  

  -  

  -  

-

-

-

-

-

-

-
  -  
  -  

-
 26,397 
  -  

  -  

 (3,715)

  -    (50,740)

  -  

  -  

-  

-   1,023,050   1,023,050

  25 1,023,075

16,329 

(1,719) 

(1,853) 

-  

-  

-  

14,610 

(1,853)

-  

-  

14,610 

(1,853)

18,182 

16,329 
-  
-  

-  

-

-  

5,467 
-

6,878

-  

(1,719) 

16,463 
(1,719)  1,023,050  1,037,660 
23,388 
(356,798)  (356,798) 

-  
-  

-  

-  

16,463 
25  1,037,685 
23,388 
(356,798) 

-  
-

-  

-

-  

-

(3,621) 

(24,802) 

-  

-

(3,621) 

(24,802) 

-  

(151) 

(151)
(7,657)  3,783,180  4,265,638 
1,119,025
1,119,025
7,450

572

-

-

46 

(105)
164  4,265,802 
33
1,119,058
7,450

-

(5,327)

-

-

(5,327)

-

(5,327)

12,205

6,878
  -  
  -  

  -  

  -  

  -  

572

572
  -  
  -  

  -  

  -  

  -  

-

12,777
1,119,025 1,126,475
 26,397 
 (616,065)  (616,065)

  -  

  -  

 (3,715)

  -  

 (50,740)

 (478)

 (478)
 4,747,512 

-

12,777
33 1,126,508
  -  
 26,397 
  -  
 (616,065)

  -  

  -  

  -  

 197 

 (3,715)

 (50,740)

 (478)
 4,747,709 

Balance as of 31 December 2023

 21,014   521,190   (85,614)

 12,345 

 (7,085)  4,285,662 

in thousands of GEL
Cash flows from operating activities
Interest received
Interest received on currency swaps
Interest paid
Fees and commissions received
Fees and commissions paid
Cash received from trading in foreign currencies
Other operating income received
Staff costs paid
Administrative and other operating expenses paid
Income tax paid

Cash flows from operating activities before changes in operating assets and liabilities
Net change in operating assets
Due from other banks and mandatory cash balances with the National Bank of Georgia
Loans and advances to customers
Finance lease receivables
Other financial assets
Other assets

Net change in operating liabilities
Due to other banks
Customer accounts
Other financial liabilities
Other liabilities and provision for liabilities and charges

Net cash flows from operating activities
Cash flows (used in)/from investing activities
Acquisition of investment securities measured at fair value through other comprehensive 
income
Proceeds from disposal of investment securities measured at fair value through other 
comprehensive income
Proceeds from redemption at maturity of investment securities measured at fair value 
through other comprehensive income
Acquisition of premises, equipment and intangible assets
Proceeds from disposal of premises, equipment and intangible assets
Proceeds from disposal of investment properties
Proceeds from disposal of subsidiary, net of disposed cash
Dividend received

Net cash flows used in investing activities
Cash flows from/(used in) financing activities
Proceeds from other borrowed funds
Redemption of other borrowed funds
Repayment of principal of lease liabilities
Proceeds from subordinated debt
Redemption of subordinated debt
Share based payment recharge paid
Proceeds from debt securities in issue
Redemption of debt securities in issue
Dividends paid

Net cash flows (used in)/from financing activities
Effect of exchange rate changes on cash and cash equivalents

Net (decrease)/increase in cash and cash equivalents
Cash and cash equivalents at the beginning of the year
Cash and cash equivalents at the end of the year

Note

2023

2022

 2,611,910 
 83,101 
 (1,250,007)
 570,656 
 (235,436)
 219,711 
 28,502 
 (355,553)
 (178,079)
 (180,137)

2,177,765
34,711 
(1,031,195) 
476,575 
(240,044)
338,167
18,448 
(280,682)
(172,303)
(230,563)

 1,314,668 

1,090,879 

 472,792 
 (3,494,277)
 (25,568)
 (131,449)
 105,407 

 249,415 
 2,079,384 
 32,257 
 2,092 

(226,175) 
(2,491,519) 
5,273 
54,871
59,318

390,402
4,797,211
24,934
4,672 

 604,721 

3,709,866

 (1,563,326)

(2,412,783) 

 383,122 

816,417 

 854,540 

391,341 

 (202,645)
 4,672 
 7,220 
 1,527 
 696 

(198,371)
17,454 
5,472
-
-

 (514,194)

(1,380,470) 

 1,894,337 
 (1,698,671)
 (12,999)
 287,589 
 (15,867)
 (50,740)
 95,820 
 (43,058)
 (616,065)

 (159,654)
 (25,739)

 (94,866)
 3,786,098 
 3,691,232 

2,501,875 
(1,731,699)
(13,099) 
62,578
(13,710) 
(24,802) 
3,504 
(205,898) 
(356,365) 

222,384
(361,142) 

2,190,638 
1,595,460 
3,786,098 

28

10

10

10

34
34
34
34
34

34
34

6
6

The notes set out on pages 166 to 280 form an integral part of these consolidated and separate financial statements.

The notes set out on pages 166 to 280 form an integral part of these consolidated and separate financial statements. 

160

161

FNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023 
 
 
SEPARATE STATEMENT OF FINANCIAL POSITION

SEPARATE STATEMENT OF PROFIT OR LOSS AND OTHER COMPREHENSIVE INCOME

in thousands of GEL

ASSETS

Cash and cash equivalents

Due from other banks

Mandatory cash balances with National Bank of Georgia

Loans and advances to customers

Investment securities measured at fair value through other comprehensive income

Repurchase receivables

Investment properties

Investments in subsidiaries and associates

Other financial assets

Other assets

Premises and equipment

Right of use assets

Intangible assets

Goodwill

TOTAL ASSETS

LIABILITIES

Due to credit institutions

Customer accounts

Other financial liabilities

Current income tax liability

Deferred income tax liability

Debt securities in issue

Provisions for liabilities and charges

Other liabilities

Lease liabilities

Subordinated debt

TOTAL LIABILITIES

EQUITY

Share Capital

Share premium

Retained earnings

Share based payment reserve

Fair value reserve for investment securities measured at fair value through other 
comprehensive income

TOTAL EQUITY

TOTAL LIABILITIES AND EQUITY

Note

31 December 
2023

31 December 
2022

6

7

8

9

10

11

12

14

15

16

15

17

18

19

22

33

20

21

23

34

24

25

26

3,633,314

3,747,594 

1,107

6,269

1,572,506

2,047,564

20,965,695

17,505,605 

 3,498,655 

2,904,714

  -  

 15,235 

 34,460 

 350,086 

 358,737 

 462,570 

 111,560 

 318,744 

 27,502 

267,495

21,292

34,041

299,720 

349,885

398,964

98,228

285,884

27,502

31,350,171

27,994,757 

 4,099,700 

3,669,727 

 20,115,103 

17,976,594

 208,254 

 67,556 

  50,957  

 1,181,792 

 21,060 

94,557

82,908

826,546

187,464 

1,576

112,877

1,163,116 

19,908

73,393

70,280

560,278

26,748,433

23,835,213 

 21,014 

 521,190 

 4,133,317 

 (86,143)

21,014 

521,190 

3,669,480 

(57,556) 

 12,360 

5,416

 4,601,738 

4,159,544 

 31,350,171 

27,994,757 

in thousands of GEL

Interest income

Interest expense

Net interest gains on currency swaps

Net interest income 

Fee and commission income

Fee and commission expense

Net fee and commission income

Net gains from currency derivatives, foreign currency operations and translation

Net gains from disposal of Investment securities measured at fair value through other 
comprehensive income

Other operating income

Share of profit of associates

Other operating non-interest income

Credit loss allowance for loans to customers

Credit loss allowance for performance guarantees

Credit loss recovery for credit related commitments

Credit loss allowance for other financial assets

Credit loss recovery for financial assets measured at fair value through other 
comprehensive income

Net recovery/(impairment) of non-financial assets

Operating income after expected credit and non-financial asset impairment losses

Staff costs

Depreciation and amortization

Allowance for provision for liabilities and charges

Administrative and other operating expenses

Operating expenses

Profit before tax 

Income tax expense

Profit for the year

Other comprehensive income/(expense) for the year, net of tax:
Items that may be reclassified subsequently to profit or loss:

Net gains reclassified to profit or loss upon disposal of investment securities

Movement in fair value reserve for investment securities measured at fair value 
through other comprehensive income, net of tax

Other comprehensive income for the year, net of tax

Total comprehensive income for the year

Note

 2023

28

28

28

29

29

30

9

21

21

12

10

31

21

32

33

 2,612,787 

 (1,257,002)

 83,101 

 1,438,886 

 532,339 

 (279,491)

 252,848 

 273,591 

 5,880 

 35,765 

 657 

 315,893 

(131,465)

 (1,381)

 477 

 (4,983)

 (974)

 (1,562)

 1,867,739 

 (349,513)

 (89,224)

  -  

 (166,894)

 (605,631)

 1,262,108 

 (182,243)

 1,079,865 

(5,327)

12,271

6,944

1,086,809

2022

 2,158,813 

 (994,169)

 34,711 

1,199,355

 443,437 

 (240,901)

202,536

 412,975 

 5,811 

 18,456 

 584 

437,826

 (108,446)

 (2,931)

 210 

 (4,374)

 868 

 1,223 

1,726,267

 (279,273)

 (76,766)

 (2,000)

 (139,143)

(497,182)

1,229,085

(246,294)

982,791

(1,853)

18,091

16,238

999,029

The consolidated and the separate financial statements on pages 158 to 280 were approved for issue by the Supervisory Board on 2 April 2024 and 
signed on its behalf by

Vakhtang Butskhrikidze 
Chief Executive Officer

Giorgi Megrelishvili
Chief Financial Officer

The notes set out on pages 166 to 280 form an integral part of these consolidated and separate financial statements.

The notes set out on pages 166 to 280 form an integral part of these consolidated and separate financial statements.

162

163

FNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023SEPARATE STATEMENT OF CHANGES IN EQUITY

SEPARATE STATEMENT OF CASH FLOWS

in thousands of GEL

Note

Share
 Capital

Share 
premium

Fair value 
reserve of 
investment 
securities 
measured at 
FVOCI

Share 
based 
payment 
reserve

Retained
 earnings

Total 

Balance as of 1 January 2022

21,014

521,190

(52,521)

(10,822)

3,043,459

3,522,320

Profit for the year

Other comprehensive income for 2022

Disposal of investment securities 
measured at fair value through other 
comprehensive income

Other effects during the period

Total comprehensive income for 2022

Share based payment expense

26

Dividends declared

Share based payment recharge by 
parent company

Tax effect for delivery of SBP shares to 
employees

Other movement

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

23,388

-

(24,802)

(3,621)

-

-

982,791

982,791

16,238

(1,853)

18,091

16,238

-

-

-

-

-

-

-

-

16,238

(1,853)

18,091

982,791

999,029

-

23,388

(356,798)

(356,798)

-

-

28

(24,802)

(3,621)

28

Balance as of 31 December 2022

21,014

521,190

(57,556)

5,416

3,669,480

4,159,544

Profit for the year

Other comprehensive income for 2023:

Disposal of investment securities 
measured at fair value through other 
comprehensive income

Other effects during the period

Total comprehensive income for 2023:

Share based payment expense

26

Dividends declared

Share based payment recharge by 
parent company

Tax effect for delivery of SBP shares to 
employees

Other movement

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

-

25,868

-

(50,740)

(3,715)

-

-

 1,079,865 

 1,079,865 

6,944

(5,327)

12,271

-

-

-

6,944

(5,327)

12,271

6,944

1,079,865

1,086,809

-

-

-

-

-

-

25,868

(616,065)

(616,065)

-

-

37

(50,740)

(3,715)

37

Balance as of 31 December 2023

21,014

521,190

(86,143)

12,360

4,133,317

4,601,738

in thousands of GEL

Note

2023

2022

Cash flows from operating activities
Interest received
Interest received on currency swaps
Interest paid
Fees and commissions received
Fees and commissions paid
Cash received from trading in foreign currencies
Other operating income received
Staff costs paid
Administrative and other operating expenses paid
Income tax paid

Cash flows from operating activities before changes in operating assets and liabilities
Net change in operating assets
Due from other banks and mandatory cash balances with the National Bank of Georgia
Loans and advances to customers
Other financial assets
Other assets

Net change in operating liabilities
Due to other banks
Customer accounts
Other financial liabilities
Other liabilities and provision for liabilities and charges

Net cash flows from operating activities
Cash flows (used in)/from investing activities
Acquisition of investment securities measured at fair value through other comprehensive 
income
Proceeds from disposal of investment securities measured at fair value through other 
comprehensive income
Proceeds from redemption at maturity of investment securities measured at fair value 
through other comprehensive income
Dividends received
Proceeds from disposal of subsidiary
Acquisition of premises, equipment and intangible assets
Proceeds from disposal of premises, equipment and intangible assets
Proceeds from disposal of investment properties

Capital injection in subsidiaries

Net cash flows (used in)/ from investing activities
Cash flows from/(used in) financing activities
Proceeds from other borrowed funds
Redemption of other borrowed funds
Repayment of principal of lease liabilities
Proceeds from subordinated debt
Redemption of subordinated debt
Proceeds from debt securities in issue

Redemption of debt securities in issue

Dividends paid
Share based payment recharge paid

Net cash flows (used in)/from financing activities
Effect of exchange rate changes on cash and cash equivalents

Net (decrease) increase in cash and cash equivalents
Cash and cash equivalents at the beginning of the year
Cash and cash equivalents at the end of the year

28

 2,534,237 
 83,101 
 (1,228,477)
 531,606 
 (278,000)
 219,729 
19,485
 (321,550)
 (150,332)
 (178,468)

1,231,331

 482,791 
 (3,494,058)
 (85,096)
 91,174 

 248,764 
 2,119,973 
 27,026 
 3,800 

 625,705 

2,118,976
34,711
(1,013,784)
 442,406 
 (268,982)
341,465
 11,358 
 (252,817)
 (145,066)
 (229,501)

1,038,766

(250,716)
(2,497,954)
  40,347
  67,426

390,307
4,885,904
21,892
 5,277 

3,701,249

10

10

10

 (1,591,596)

 (2,411,395)

 387,887 

815,083

 874,540 

 391,341 

20,656
1,540
 (180,309)
 3,581 
 4,746 

 - 

5,959
-
(178,404) 
12,859
5,472

(1,006)

 (478,955)

(1,360,091)

 1,721,055 
 (1,553,680)
 (12,145)
 262,582 
 (2,618)
 17,011 

  -  

(616,065)
(50,740)

(234,600)
            (26,430)

 (114,280)
        3,747,594 
        3,633,314 

6
6

 2,407,703 
 (1,652,197)
(11,716)
46,258
-
-

(205,898)

(356,365) 
(24,802)

202,983
(361,947)

2,182,194
1,565,400
3,747,594

The notes set out on pages 166 to 280 form an integral part of these consolidated and separate financial statements.

The notes set out on pages 166 to 280 form an integral part of these consolidated and separate financial statements.

164

165

FNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023 
NOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS

1. INTRODUCTION

1. INTRODUCTION CONTINIUED

Principal activity. JSC TBC Bank (hereafter the “Bank”) was incorporated on 17 December 1992 and is domiciled in 
Georgia. The Bank is a joint stock company limited by shares and was set up in accordance with Georgian regulations. 
The Bank’s principal business activity is universal banking operations that include corporate, small and medium 
enterprises (“SME”), retail and micro-operations within Georgia. The Bank is a parent of a group of companies 
(hereafter the “Group”) incorporated in Georgia and Azerbaijan; their primary business activities include providing 
banking, leasing, brokerage and card processing services to corporate and individual customers. The Bank has been 
operating since 20 January 1993 under a general banking license issued by the National Bank of the Georgia (“NBG”). 
The Bank’s registered address and place of business is 7 Marjanishvili Street, 0102 Tbilisi, Georgia. The Bank was 
registered by District Court of Vake and the registration number is 204854595.

The Bank has 123 (2022:129) branches1  within Georgia. 

TBC Bank Group PLC (“TBCG”) is a public limited by shares company, incorporated in the United Kingdom. TBCG 
held 99.88% of the share capital of JSC TBC Bank (hereafter the “Bank”) as at 31 December 2023 (2022: 99.88%), thus 
representing the Bank’s ultimate  and direct parent company.  TBC Bank Group PLC’s registered legal address is 
100 Bishopsgate, C/O Law Debenture, London, England, EC2N 4AG. Registered number of TBC Bank Group PLC is 
10029943.

As of 31 December 2023 and 2022 the Group shareholder structure was as follows: 

Shareholders

TBC Bank Group PLC

Other

Total

% of ownership interest held as of 31 December

2023

99.88%

0.12%

100.00%

2022

99.88%

0.12%

100.00%

As of 31 December 2023 and 31 December 2022, the shareholder structure of TBC Bank Group PLC by beneficiary 
ownership interest was as follows:

% of ownership interest held as of 31 December

Shareholders

Dunross & Co.

Allan Gray Investment Management

BlackRock 

Vanguard Group

Fidelity International 

JPMorgan Asset Management 

European Bank for Reconstruction and Development 

Schroder Investment Management

Founders*

Other**

Total

* Founders include direct and indirect ownerships of Mamuka Khazaradze, Badri Japaridze. 
** Other includes individual as well as corporate shareholders. 

2023

6.50%

3.88%

4.72%

4.39%

3.02%

3.81%

2.99%

3.18%

15.83%

51.68%

100.00%

2022

6.58%

5.66%

3.99%

3.91%

3.88%

3.86%

3.54%

1.96%

16.04%

50.58%

100.00%

Subsidiaries and associates. The consolidated financial statements include the following principal subsidiaries: 

Proportion of voting rights 
and ordinary share
 capital held as of 
31 December

Subsidiary name

2023

2022

Principal place 
of business or 
incorporation

Year of 
incorp-
oration

United Financial Corporation JSC

99.53%

99.53% Tbilisi, Georgia

TBC Capital LLC

TBC Leasing JSC

100.00%

100.00% Tbilisi, Georgia

100.00%

100.00% Tbilisi, Georgia

2001

1999

2003

TBC Kredit LLC

100.00%

100.00% Baku, Azerbaijan

1999

Principal activities

Card processing

Brokerage

Leasing

Non-banking '
credit institution

TBC Pay LLC

100.00%

100.00% Tbilisi, Georgia

2008

Payment Processing

TBC Invest-Georgia LLC

100.00%

100.00% Ramat Gan, Israel

Index LLC2 

N/A

100.00% Tbilisi, Georgia

TBC Asset Management LLC

100.00%

100.00% Tbilisi, Georgia

2011

2009

2021

Financial services

Ecosystem

Asset management

The Group has investments in the following associates: 

Proportion of voting rights 
and ordinary share
 capital held as of 
31 December

Principal place 
of business or 
incorporation

Year of 
incorp-
oration

2022

Principal 
activities

21.08%

Tbilisi, Georgia

2005

Financial intermediation

Associate name

CreditInfo Georgia JSC

Tbilisi Stock Exchange JSC

Georgian Central Securities 
Depository JSC

2023

21.08%

28.87%

28.87%

Tbilisi, Georgia

22.87%

22.87%

Tbilisi, Georgia

Georgian Stock Exchange JSC3

Kavkasreestri JSC3

17.33%

10.03%

17.33%

Tbilisi, Georgia

10.03%

Tbilisi, Georgia

2015

1999

1999

1998

Finance, Service

Finance, Service

Finance, Service

Finance, Service

The country of incorporation is also the principal area of operation of each of the above subsidiaries and associates. 

The Group’s corporate structure consists of a number of related undertakings, comprising subsidiaries and associates, 
which are not consolidated or equity accounted due to immateriality. A full list of these undertakings, the country of 
incorporation and the ownership of each share class is set out below.

1 
2 
3 

 Excluding pawnshop units.
 Index LLC was sold in 2023 to the TBCG Group member company T Net LLC.
 The Group has a significant influence on Georgian Stock Exchange JSC and Kavkasreestri JSC with representatives in management board.

166

167

NOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS  CONTINUEDFNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 20231. INTRODUCTION CONTINIUED

2. MATERIAL ACCOUNTING POLICY INFORMATION

Proportion of voting rights 
and ordinary share
 capital held as of 
31 December

Company name

2023

2022

Principal place 
of business or 
incorporation

Year of 
incorp-
oration

TBC Invest International LLC1

100.00%

100.00%

Tbilisi, Georgia

University Development Fund1

Natural Products of Georgia LLC1

33.33%

25.00%

33.33%

Tbilisi, Georgia

25.00%

Tbilisi, Georgia

TBC Trade LLC1

100.00%

100.00%

Tbilisi, Georgia

Diversified Credit Portfolio JSC 

100.00%

100.00%

Tbilisi, Georgia

Globally Diversified bond fund JSC

100.00%

N/A

Tbilisi, Georgia

2016

2007

2001

2008

2021

2023

Principal activities

Investment Vehicle

Education

Trade, Service

Trade, Service

Asset Management

Asset Management

Operating environment of the Group. Georgia, where most of the Group’s activities are located, displays certain 
characteristics of an emerging market. The legal, tax and regulatory frameworks continue to develop and are subject 
to frequent changes and varying interpretations (Note 33). In 2022, despite the adverse impact of Russia’s invasion 
of Ukraine, Georgia’s economic expansion exceeded initial expectations with the real GDP increasing by 11.0% 
mainly on the back of the recovery of inflows, as well as stronger domestic demand. In 2023, the growth started to 
normalize though remained still strong, averaging to 7.5% at the end of the year. Normalization was driven by the lower 
international commodity prices negatively affecting both exports and imports, while FDIs remained resilient, and 
tourism and remittances maintained strong growth when adjusted for one-offs related to Russia and the migration 
effect.

While inflows to the Georgian economy are quite diversified, the country is still vulnerable to geopolitical and 
economic developments in its region and beyond. In particular, uncertainties related to the Russian-Ukrainian conflict 
and consequent developments may have an adverse impact on the Georgian economy. The country is also exposed to 
a lower though still tangible risk of resurged military conflicts in its breakaway regions occupied by Russia, while some 
relatively distant conflicts, such as the escalation in the middle east, might affect the Georgian economy through the 
stronger USD, higher oil prices, migration flows, etc.

At the same time, while the migration effect continued to make an important contribution to economic growth in 2023, 
any sizeable outflow could lead to a deterioration in the business environment. The reverse would probably be the 
case in any rapid conflict resolution scenario, which would create positive economic spill-overs as well, such as the 
likely stronger rebound of growth in Russia and Ukraine.  

However, the baseline strongly depends on the global developments. While the Georgian economy is so far resilient 
against recently elevated global slowdown risks and adverse economic impacts of Russia’s invasion of Ukraine, there 
is a probability of more severe spill-over effects, as well as risks of other global disruptions provoked by regional 
conflicts, supply chain obstructions, potential global health issues such as pandemics, etc. The materialization of these 
risks could severely hamper economic activity in Georgia, and negatively impact the business environment and clients 
of the Group.

For the purpose of measurement of expected credit losses (“ECL”), the Group uses supportable forward-looking 
information, including forecasts of macroeconomic variables. As with any economic forecast, however, the projections 
and likelihoods of their occurrence are subject to a high degree of inherent uncertainty and therefore the actual 
outcomes may be significantly different from those projected.

Climate Impact

The Group has reviewed its exposure to climate-related risks, but has not identified any risks that could significantly 
impact the financial performance or position of the Group as at 31 December 2023. See more details outlined in risk 
management disclosures in note 35.

Basis of preparation. These consolidated and separate financial statements have been prepared in accordance with 
International Financial Reporting Standards (“IFRSs”) under the historical cost convention as modified by the initial 
recognition of financial instruments based on fair value, and by the revaluation of financial instruments categorised at 
fair value through profit or loss (“FVTPL”) and at fair value through other comprehensive income (“FVOCI”),  with the 
requirements of the order N284/04 of the President of the National Bank of Georgia dated 26 December 2018, and with 
the requirements of the Law of Georgia on Accounting, Reporting and Auditing. The principal accounting policies 
applied in the preparation of these consolidated and separate financial statements are set out below. These policies 
have been consistently applied to all the periods presented, unless otherwise stated. 

Going Concern. The Board has fully reviewed the available information pertaining to the principal existing and 
emerging risks strategy, financial health, profitability of operations, liquidity, and solvency of the Banks and the 
Group as a whole, and determined that the Group’s subsidiaries’ business remains a going concern. The Directors 
have not identified any material uncertainties that could threaten the going concern assumption and have a 
reasonable expectation that the Group’s subsidiaries have adequate resources to remain operational and solvent for 
the foreseeable future (which is, for this purpose, a period of 12 months from the date of approval of these financial 
statements).

In reaching this assessment, the Directors have specifically considered the implications of political instability in the 
region and the war in Ukraine on the Group’s subsidiaries performance and projected funding and capital position and 
also taken into account the impact of further stress scenarios. Accordingly, the accompanying financial statements are 
prepared in line with the going concern basis of accounting.

Presentation currency. These consolidated financial statements are presented in thousands of Georgian Lari (“GEL 
thousands”), unless otherwise indicated. 

Consolidated financial statements. Subsidiaries are those investees that the Group controls. The Group may have 
power over an investee even when it holds less than the majority of voting power in it. In such a case, the Group 
assesses the size of its voting rights relative to the size and dispersion of holdings of the other vote holders to 
determine if it has de-facto power over the investee. Subsidiaries are consolidated from the date on which control is 
transferred to the Group and are deconsolidated from the date on which control ceases.  

Separate financial statements. Investments in subsidiaries - The Company accounts investments at the original cost 
of the investment until the investment is de-recognised or impaired for its separate financial statements. The carrying 
amounts of the investments are reviewed at each reporting date to determine whether there is any indication of 
impairment. If any such indication exists, the assets’ recoverable amounts are estimated. Value in use is determined by 
the present value of expected future cash flows discounted to present value. An impairment loss is recognised when 
the carrying amount of the investments exceeds its recoverable amount. Impairment losses are recognised in profit or 
loss. Policies in the consolidated and separate financial statements are consistent unless otherwise stated.

Business combinations and goodwill accounting. Business combinations are accounted for using the acquisition 
method. The cost of an acquisition is measured at the fair value of the consideration, including contingent 
consideration, given at the acquisition date. Acquisition-related costs are recognised as an expense in the profit 
or loss in the period in which they are incurred. Identifiable assets acquired and liabilities and contingent liabilities 
assumed in a business combination are measured at their fair values at the acquisition date, irrespective of the extent 
of any non-controlling interest. 

The Group measures the non-controlling interest that represents the current ownership’s interest and entitles the 
holder to a proportionate share of net assets in the event of liquidation on a transaction by transaction basis, either 
at: (a) fair value, or (b) the non-controlling interest’s proportionate share of net assets of the acquired entity. Non-
controlling interests that are not present ownership interests are measured at fair value.

Goodwill is measured by deducting the acquiree’s net assets from the aggregate of the consideration transferred for 
the acquiree, the amount of non-controlling interest in the acquiree and fair value of an interest in the acquiree held 
immediately before the acquisition date. Any negative amount (“negative goodwill”) is recognised in profit or loss, after 
the management reassesses whether it identified all the assets acquired and all liabilities and contingent liabilities 
assumed, and reviews appropriateness of their measurement.

1 

 Dormant.

168

169

NOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS  CONTINUEDFNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 20232. MATERIAL ACCOUNTING POLICY INFORMATION CONTINIUED

2. MATERIAL ACCOUNTING POLICY INFORMATION CONTINIUED

The consideration transferred for the acquiree is measured at the fair value of the assets given up, equity instruments 
issued and liabilities incurred or assumed, including fair value of assets or liabilities from contingent consideration 
arrangements, but excludes acquisition related costs such as advisory, legal, valuation and similar professional 
services.

Transaction costs incurred for issuing equity instruments are deducted from the equity; transaction costs incurred for 
issuing debt are deducted from its carrying amount and all other transaction costs associated with the acquisition are 
expensed.

Intercompany transactions, balances and unrealised gains on transactions between group companies are eliminated; 
unrealised losses are also eliminated unless the cost cannot be recovered. The Bank and all of its subsidiaries use 
uniform accounting policies consistent with the Group’s policies.

Non-controlling interest is that part of the net results and of the equity of a subsidiary attributable to interests that are 
not owned, directly or indirectly, by the Bank. Non-controlling interest forms a separate component of the Group’s 
equity.

Associates. Associates are entities over which the Group has significant influence (directly or indirectly), but not 
control, generally accompanying a shareholding of between 20 and 50 per cent of the voting rights. Investments in 
associates are accounted for using the equity method of accounting and are initially recognised at cost. The carrying 
amount of associates includes goodwill identified on acquisition less accumulated impairment losses, if any. Dividends 
received from associates reduce the carrying value of the investments in associates. Other post-acquisition changes 
in Group’s share of net assets of an associate are recognised as follows: (i) the Group’s share of profits or losses of 
associates is recorded in the consolidated profit or loss for the year as share of result of associates, (ii) the Group’s 
share of other comprehensive income is recognised in other comprehensive income and presented separately, (iii); 
all other changes in the Group’s share of the carrying value of net assets of associates are recognised in profit or loss 
within the share of result of associates. However, when the Group’s share of losses in an associate equals or exceeds 
its interest in the associate, including any other unsecured receivables, the Group does not recognise further losses, 
unless it has incurred obligations or made payments on behalf of the associate.

Unrealised gains on transactions between the Group and its associates are eliminated to the extent of the Group’s 
interest in the associates; unrealised losses are also eliminated unless the transaction provides evidence of an 
impairment of the asset transferred.

Purchases and sales of non-controlling interests. The Group applies the economic entity model to account for 
transactions with owners of non-controlling interest. Any difference between the purchase consideration and the 
carrying amount of non-controlling interest acquired is recorded as a capital transaction directly in equity. The Group 
recognises the difference between sales consideration and carrying amount of non-controlling interest sold as a 
capital transaction in the statement of changes in equity.

Initial recognition of financial instruments. Financial instruments at FVTPL are initially recorded at fair value. All other 
financial instruments are initially recorded at fair value adjusted for transaction costs. 

Financial assets – classification and subsequent measurement – measurement categories. The Group classifies 
financial assets in the following measurement categories: FVTPL, FVOCI and AC. The classification and subsequent 
measurement of debt financial assets depends on: (i) the Group’s business model for managing the related assets 
portfolio and (ii) the cash flow characteristics of the asset. The line items Financial Assets and Financial Liabilities in 
the statement of financial position include those assets and liabilities that are in the scope of IFRS 17 for disclosure 
purposes.

Financial assets – reclassification. Financial instruments are reclassified only when the business model for managing 
the portfolio, as a whole, changes. The reclassification has a prospective effect and takes place from the beginning of 
the first reporting period that follows after the change in the business model. 

Financial assets impairment – expected credit loss (ECL) allowance. The Group assesses, on a forward-looking 
basis, the ECL for debt instruments measured at AC and FVOCI and for the exposures arising from loan commitments 
and financial guarantee contracts. The Group measures ECL and recognises credit loss allowance at each reporting 
date. The measurement of ECL reflects: (i) an unbiased and probability weighted amount that is determined by 
evaluating a range of possible outcomes, (ii) time value of money and (iii) all reasonable and supportable information 

that is available without undue cost and effort at the end of each reporting period about past events, current 
conditions and forecasts of future conditions.

The Group applies a three-stage model for impairment, based on changes in credit quality since initial recognition:

• 

• 

• 

Stage 1: A financial instrument that is not defaulted on initial recognition is classified in Stage 1. Financial assets in 
Stage 1 have their ECL measured at an amount equal to the portion of lifetime ECL that results from default events 
possible within the next 12 months or until contractual maturity, if shorter (“12 Months ECL”);

Stage 2: If the Group identifies a significant increase in credit risk (“SICR”) since initial recognition, the asset is 
transferred to Stage 2 and its ECL is measured based on ECL on a lifetime basis (“Lifetime ECL”). If a SICR is no 
longer observed, instrument will move back to Stage 1. Financial instrument moves back from stage 2 to stage 1 
with 6-month cure period in case of loans previously having default flag, while restructured loans remain in stage 
2 until the restructured status is removed. In order to remove restructured status, borrower should make at least 
12 consecutive payments, unless financial monitoring is performed. Refer to Note 38 for a description of how the 
Group determines, on a forward-looking basis, when a SICR has occurred;

Stage 3: Defaulted assets are transferred to Stage 3 and allowance for Lifetime ECL is recognized. The Group’s 
definition of defaulted assets and definition of default is based on the occurrence of one or more loss events, 
described further in Note 35.

Change in ECL is recognized in the statement of profit or loss with a corresponding allowance reported as a decrease 
in carrying value of the financial asset on the statement of financial position. For financial guarantees and credit 
commitments, provision for ECL is reported as a liability in Provisions for Liabilities and Charges.

Financial assets- derecognition and modification. The Group derecognises financial assets when (a) the assets 
are redeemed or the rights to cash flows from the assets otherwise expired or (b) the Group has transferred the 
rights to the cash flows from the financial assets or entered into a qualifying pass-through arrangement while (i) 
also transferring substantially all risks and rewards of ownership of the assets or (ii) neither transferring nor retaining 
substantially all risks and rewards of ownership, but not retaining control. Control is retained if the counterparty does 
not have the practical ability to sell the asset in its entirety to an unrelated third party without needing to impose 
restrictions on the sale. The Group sometimes renegotiates or otherwise modifies the contractual terms of the 
financial assets. 

The Group assesses whether the modification of contractual cash flows is substantial, in which it considers certain 
qualitative and quantitative factors combined. Based on below shown internally developed methodology there are 
certain qualitative triggers which lead to asset derecognition with no further quantitative testing required. These 
qualitative criteria are included in the list below:

•  Change in contract currency;
•  Consolidation of two or more loans into one new loan;
•  Change in counterparty;
• 
•  Change in contractual interest rate due to market environment changes.

Loan with no predetermined payment schedule is changed with loan with schedule or vice versa; 

The Group compares the original and revised expected cash flows to assets whether the risks and rewards of the 
asset are substantially different as a result of the contractual modification. It should be assessed whether change 
in contractual cash flow is substantial (significance defined as 10% change). If the test result is above 10% threshold, 
loan should be derecognized, whereas if the test is passed and result is below or equal to 10%, financial asset can be 
assessed as modified. 

If above mentioned qualitative and quantitative criteria are not met, then modification does not result in derecognition. 
The Group recalculates the gross carrying amount by discounting the modified contractual cash flows by the original 
effective interest rate and recognises a modification gain or loss in profit or loss. Any costs or fees incurred adjust the 
carrying amount of the modified financial asset and are amortised over the remaining term of the modified financial 
asset.

Financial liabilities – measurement categories. Financial liabilities are classified as subsequently measured at AC, 
except for (i) financial liabilities at FVTPL: this classification is applied to derivatives, financial liabilities held for trading 
(e.g. short positions in securities), contingent consideration recognised by an acquirer in a business combination 

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2. MATERIAL ACCOUNTING POLICY INFORMATION CONTINIUED

and other financial liabilities designated as such at initial recognition and (ii) financial guarantee contracts and loan 
commitments.

increase in credit risk, impairment is measured using lifetime ECL rather than 12-month ECL. The estimated future cash 
flows reflect the cash flows that may result from obtaining and selling the assets subject to the lease.

Mandatory cash balances with the National Bank of Georgia. Mandatory cash balances with National Bank of 
Georgia are carried at AC and represent mandatory reserve deposits that are not available to finance the Group’s 
day to day operations. Hence, they are not considered as part of cash and cash equivalents for the purposes of the 
consolidated statement of cash flows.

Due from other banks. Amounts due from other banks are recorded when the Group advances money to counterparty 
banks. Amounts due from other banks are carried at AC when: (i) they are held for the purposes of collecting 
contractual cash flows and those cash flows represent SPPI, and (ii) they are not designated at fair value through profit 
or loss (FVTPL). Otherwise, they are carried at fair value (FV).

Investments in debt securities. Based on the business model and the cash flow characteristics, the Group classifies 
investments in debt securities as carried at AC, fair value through other comprehensive income (FVOCI) or FVTPL. 
Debt securities are carried at AC if they are held for collection of contractual cash flows and where those cash flows 
represent SPPI, and if they are not voluntarily designated at FVTPL in order to significantly reduce an accounting 
mismatch. 

Investments in equity securities. Financial assets that meet the definition of equity from the issuer’s perspective, 
i.e. instruments that do not contain a contractual obligation to pay cash and that evidence a residual interest in the 
issuer’s net assets, are considered as investments in equity securities by the Group. Investments in equity securities 
are measured at FVTPL, except where the Group elects at initial recognition to irrevocably designate an equity 
investments at FVOCI. The Group’s policy is to designate equity investments as FVOCI when those investments are 
held for strategic purposes other than solely to generate investment returns. 

The Group normally structures its finance lease contracts so that the lessee makes a minimum prepayment of 20% of 
the equipment purchase price at the inception of the lease term. The Group holds title to the leased assets during the 
lease term. The title to the asset under the finance lease contract is transferred to the lessees at the end of the contract 
terms, including full repayment of lease payments. Generally, the lease terms are up to five years.

The amount and type of collateral required depends on an assessment of the credit risk of the counterparty.  The main 
types of collateral obtained are:

Leased assets (inventory and equipment);

• 
•  Down payment;
• 
• 

Real estate properties; 
Third party guarantees.

The financial effect of collateral is presented by disclosing the collateral values separately for (i) those assets where 
collateral and other credit enhancements are equal to or exceed the assets’ carrying value (“over-collateralised assets”) 
and (ii) those assets where collateral and other credit enhancements are less than the assets’ carrying value (“under-
collateralised assets”).

The Group classifies its portfolio into three stages: 

• 
• 
• 

Stage 1 – assets for which no significant increase of credit risk since initial recognition is identified; 
Stage 2 – assets for which significant increase in credit risk since initial recognition is identified;
Stage 3 – defaulted exposures.

Loans and advances to customers. Loans and advances to customers are recorded when the Group advances money 
to purchase or originate a loan due from a customer. 

For stage 1 exposures the Group creates 12 months expected credit losses, whereas for stage 2 and stage 3 lifetime 
expected credit losses are created. 

Impairment allowances are determined based on the forward-looking ECL models. Note 35 provides information 
about inputs, assumptions and estimation techniques used in measuring ECL, including an explanation of how the 
Group incorporates forward-looking information in the ECL models. 

Repossessed collateral. Repossessed collateral represents non-financial assets acquired by the Group to settle 
overdue loans. The assets are initially recognised at fair value when acquired and included in premises and equipment, 
investment property or repossessed collateral within other assets depending on their nature and the Group’s intention 
in respect of recovery of these assets and are subsequently re-measured and accounted for in accordance with 
the accounting policies for these categories of assets. Repossessed assets are recorded at the lower of cost or net 
realisable value.

Finance lease receivables. Where the Group is a lessor in a lease that substantially transfers all risks and rewards 
incidental to ownership to the lessee, the assets leased out are presented as finance lease receivables and carried at 
the present value of the future lease payments. Finance lease receivables are initially recognised at commencement 
(when the lease term begins) using a discount rate determined at inception (the early date of the lease agreement and 
the date of commitment by the parties to the principal provisions of the lease).

The difference between the gross receivable and the present value represents unearned finance income. This 
income is recognised over the term of the lease using the net investment method (before tax), which reflects a 
constant periodic rate of return. The interest income on stage 3 exposures is recognized on a carrying amount after 
deducting ECL. Incremental costs directly attributable to negotiating and arranging the lease are included in the initial 
measurement of the finance lease receivables and reduce the amount of income recognised over the lease term. 
Finance income from leases is recorded within interest income in the profit or loss.

The ECL is determined in the same way as for loans and advances measured at AC and recognised through an 
allowance account to write down the receivables’ net carrying amount to the present value of expected cash flows 
discounted at the interest rates implicit in the lease investments. There is a ‘three stage’ approach which is based 
on the change in credit quality of financial lease receivables since initial recognition. Immediate loss that is equal to 
the 12-month ECL is recorded on initial recognition of financial leases that are not defaulted. In case of a significant 

For the Stage 2 classification purposes the Group applies both quantitative and the qualitative criteria including, but 
not limited to: 

30 days past due (DPD) overdue;

• 
•  Downgrade of the risk category of the borrower since initial recognition;

Default definition includes criteria such as: (i) 90 DPD overdue (ii) distressed restructuring and (iii) other criteria 
indicating the borrower’s unlikeness to repay the liabilities.

The Group incorporates forward looking information (FLI) for both individual and collective assessment. For FLI 
purposes the Group defines three scenarios, which are: 

Baseline (most likely);

• 
•  Upside (better than most likely);
•  Downside (worse than most likely).

The Group derives the baseline macro scenario and takes into account projections from various external sources – 
the National Bank of Georgia, Ministry of Finance, IMF as well as other IFIs- to ensure the alignment to the consensus 
market expectations. Refer to Note 35 for the description of how the Group incorporates FLI in ECL calculations. 
Upside and downside scenarios are defined based on the framework developed by the Bank’s macroeconomic unit. 

The Group calculates expected impairment losses for each scenario. In order to come up with the final expected credit 
loss figures the bank applies probability weighted average approach where probabilities of each scenario are used as 
weights. 

Customer accounts. Customer accounts are non-derivative financial liabilities to individuals, state or corporate 
customers and are carried at AC. 

Subordinated debt. Subordinated debt can only be paid in the event of a liquidation after the claims of other higher 
priority creditors have been met and is included in the Bank’s “tier 2” capital. Subordinated debt is carried at AC. 

Debt securities in issue. Debt securities in issue include promissory notes, bonds and debentures issued by the 

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2. MATERIAL ACCOUNTING POLICY INFORMATION CONTINIUED

Group. Debt securities are stated at AC. If the Group purchases its own debt securities in issue, they are removed from 
the consolidated statement of financial position and the difference between the carrying amount of the liability and 
the consideration paid is included in gains arising from retirement of debt.

Derivative financial instruments. Derivative financial instruments, including foreign exchange contracts, interest rate 
futures, forward rate agreements, currency and interest rate swaps, currency and interest rate options are recognized 
at their fair value. The Group also enters into offsetting deposits with its counterparty banks to exchange currencies. 
Such deposits, while legally separate, are aggregated and accounted for as a single derivative financial instrument 
(currency swap) on a net basis where (i) the deposits are entered into at the same time and in contemplation of one 
another, (ii) they have the same counterparty, (iii) they relate to the same risk and (iv) there is no apparent business 
purpose for structuring the transactions separately that could not also have been accomplished in a single transaction. 
All derivative instruments are carried as assets when fair value is positive and as liabilities when fair value is negative. 
The Group does not apply hedge accounting in respect of majority of its hedging strategies. However, the Group 
applies fair value hedge accounting from time to time in respect of certain transactions, such as foreign exchange 
risk hedges on monetary positions hedged by foreign exchange forwards and swaps. The Group applies IFRS 9 
requirements for hedge accounting. Total amount of transactions for which fair value hedge accounting is applied is 
immaterial in 2023.  

When derivative instruments are entered into with a view to decrease cost of funding, respective interest effect is 
presented as a separate line of statement of comprehensive income, within net interest income. 

Goodwill. The Group tests goodwill for impairment at least annually and whenever there are indications that goodwill 
may be impaired. Goodwill is allocated to the cash-generating units, or groups of cash-generating units, that are 
expected to benefit from the synergies of the business combination. Such units or group of units represent the lowest 
level at which the Group monitors goodwill and are not larger than an operating segment. Gains or losses on disposal 
of an operation within a cash generating unit to which goodwill has been allocated include the carrying amount of 
goodwill associated with the disposed operation. This is generally measured on the basis of the relative values of the 
disposed operation and the portion of the cash-generating unit which is retained. 

Premises and equipment. Premises and equipment are stated at cost, less accumulated depreciation and provision 
for impairment, where required. Cost of premises and equipment of acquired subsidiaries is the estimated fair value at 
the date of acquisition.

At the end of each reporting period management assesses whether there is any indication of impairment of premises 
and equipment. If any such indication exists, management estimates the recoverable amount, 

Depreciation. Land and construction in progress are not depreciated. Depreciation on other items of premises and 
equipment and right-of-use assets is calculated using the straight-line method to allocate their cost to their residual 
values over their estimated useful lives as follows: 

Asset

Premises

Furniture and fixtures

Computers and office equipment

Motor vehicles

Other equipment

Right-of-use assets

Intangible assets

Useful life

40 – 110 years; 

5 – 8 years; 

3 – 8 years;

4 – 5 years; 

2 – 10 years;

term of the underlying lease; 

1 – 20 years;

The residual value of an asset is nil if the Group expects to use the asset until the end of its physical life. The assets’ 
residual values and useful lives are reviewed, and adjusted if appropriate, at the end of each reporting period.

Investment property. Investment property is stated at cost less accumulated depreciation and provision for 
impairment, where required. It is amortised on a straight-line basis over an expected useful lives of 30 to 50 years. Land 
included in investment property is not depreciated. Residual values of investment properties are estimated to be nil. In 

case of any indication that the investment properties may be impaired, the Group estimates the recoverable amount as 
the higher of value in use and fair value less costs to sell. 

Earned rental income is recorded in profit or loss for the year within other operating income.

Intangible assets. The Group’s intangible assets other than goodwill have definite useful lives and primarily include 
capitalised computer software. Capitalised computer software is amortised on a straight line basis over expected 
useful lives of 1 to 20 years.

Accounting for leases by the Group as a lessee. The Group leases office, branches and service centre premises. 
Leases are recognised as a right-of-use asset and a corresponding liability at the date at which the leased asset is 
available for use by the Group. Each lease payment is allocated between the liability and finance cost. The finance cost 
is charged to profit or loss over the lease period so as to produce a constant periodic rate of interest on the remaining 
balance of the liability for each period. The right-of-use asset is recognised at cost and depreciated over the shorter of 
the asset's useful life and the lease term on a straight-line basis.

Liabilities arising from a lease are initially measured on a present value basis. Lease liabilities include the net present 
value of the following lease payments:

• 
• 
• 
• 
• 

fixed payments (including in-substance fixed payments), less any lease incentives receivable;
variable lease payment that are based on an index or a rate;
amounts expected to be payable by the lessee under residual value guarantees;
the exercise price of a purchase option if the lessee is reasonably certain to exercise that option, and
payments of penalties for terminating the lease, if the lease term reflects the lessee exercising that option.

The lease payments are discounted using the interest rate implicit in the lease. If that rate cannot be determined, 
the lessee’s incremental borrowing rate is used, being the rate that the lessee would have to pay to borrow the funds 
necessary to obtain an asset of similar value in a similar economic environment with similar terms and conditions.

As an exception to the above, the Group accounts for short-term leases and leases of low value assets by recognising 
the lease payments as an operating expense on a straight line basis.

In determining the lease term, management of the Group considers all facts and circumstances that create an 
economic incentive to exercise an extension option, or not exercise a termination option. Extension options (or 
periods after termination options) are only included in the lease term if the lease is reasonably certain to be extended 
(or not terminated). 

Income taxes. Income taxes are provided in the consolidated financial statements in accordance with the legislation 
enacted or substantively enacted by the end of reporting period in the respective territories that the Bank and its 
subsidiaries operate. The income tax charge/credit comprises of current tax and deferred tax and is recognised in 
profit or loss except if it is recognised directly in other comprehensive income because it relates to transactions that 
are also recognised, in the same or a different period, directly in other comprehensive income. 

Current tax is the amount expected-to-be-paid to or recovered from the tax authorities in respect of taxable profits 
or losses for the current and prior periods. Taxable profits or losses are based on estimates if consolidated financial 
statements are authorised prior to filing relevant tax returns. Taxes, other than on income, are recorded within 
administrative and other operating expenses.

Deferred income tax is provided using the balance sheet liability method for tax loss carry forwards and temporary 
differences arising between the tax bases of assets and liabilities and their carrying amounts for financial reporting 
purposes. Deferred tax balances are measured at tax rates enacted or substantively enacted at the end of reporting 
period that are expected to apply to the extent of time when the temporary differences will reverse or the tax loss carry 
forwards will be utilised. 

Deferred incom e tax is provided on post-acquisition retained earnings of subsidiaries, except where the Group 
controls the subsidiary’s dividend policy and it is probable that the difference will not reverse through dividends or 
otherwise in the foreseeable future.

Share capital. Ordinary shares with discretionary dividends are classified as equity. Incremental costs directly 
attributable to the issue of new shares or options are shown in equity as a deduction, net of tax, from the proceeds. Any 
excess of the fair value of consideration received over the par value of shares issued is recorded as share premium in 
equity.

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2. MATERIAL ACCOUNTING POLICY INFORMATION CONTINIUED

Dividends. Dividends are recorded in equity in the period in which they are declared. Any dividends declared after the 
end of the reporting period and before the consolidated financial statements are authorised for issue, are disclosed in 
the subsequent events note. 

Income and expense recognition. Interest income and expense are recorded for all debt instruments, other than 
those at FVTPL, using the effective interest method. As part of interest income or expense this method defers all fees 
paid or received between the parties to the contract that are an integral part of the effective interest rate, transaction 
costs and all other premiums or discounts. The group does not have Interest income on debt instruments at FVTPL.

Fees integral to the effective interest rate include origination fees received or paid by the entity relating to the creation 
or acquisition of a financial asset or issuance of a financial liability, for example fees for evaluating creditworthiness, 
evaluating and recording guarantees or collateral, negotiating the terms of the instrument and for processing 
transaction documents. Commitment fees received by the Group to originate loans at market interest rates are integral 
to the effective interest rate if it is probable that the Group will enter into a specific lending arrangement and does not 
expect to sell the resulting loan shortly after origination. The Group does not designate loan commitments as financial 
liabilities at FVTPL.

Interest income is calculated by applying the effective interest rate to the gross carrying amount of financial assets, 
except for (i) financial assets that have become defaulted (Stage 3), for which interest income is calculated by applying 
the effective interest rate to their AC, net of the ECL provision, and (ii) financial assets that are purchased or originated 
defaulted, for which the original credit-adjusted effective interest rate is applied to the AC.

All other fees, commissions and other income and expense items are generally recorded when earned by reference to 
completion of the specific transaction assessed on the basis of the actual service provided as a proportion of the total 
services to be provided.

For cross currency basis swaps interest component calculation, notional amount is multiplied by contractual interest 
rate for respective period. While making allocation of an interest income/(expense) from FX Swaps transactions, 
annualized spread earned interest income/(expense) is calculated and distributed linearly throughout the lifetime of 
the contract.

Fee and commission income. Fee and commission income is recognised over time on a straight line basis as the 
services are rendered, when the customer simultaneously receives and consumes the benefits provided by the 
Group’s performance. Such income includes recurring fees for account maintenance, account servicing fees, account 
subscription fees, annual plastic card fees etc. Variable fees are recognised only to the extent that management 
determines that it is highly probable that a significant reversal will not occur. 

Other fee and commission income is recognised at a point in time when the Group satisfies its performance 
obligation, usually upon execution of the underlying transaction. The amount of fee or commission received or 
receivable represents the transaction price for the services identified as distinct performance obligations. Such 
income includes fees for arranging a sale or purchase of foreign currencies on behalf of a customer, fees for 
processing payment transactions, plastic card transactions, merchant fees, fees for cash settlements, collection or 
cash disbursements, etc. 

Foreign currency translation. The Group’s presentation currency is the Georgian Lari. TBCG’s and the Bank’s 
presentation currency is the Georgian Lari. The functional currency of each of the Group’s consolidated entities is the 
currency of the primary economic environment in which the entity operates. Transactions in foreign currencies are 
initially recorded in the functional currency, converted at the rate of exchange ruling at the date of the transaction. 

The results and financial position of each group entity (the functional currency of none of which is a currency of a 
hyperinflationary economy) are translated into the presentation currency as follows: 

(i) 

(ii) 

Assets and liabilities for each statement of financial position presented are translated at the closing rate at the 
end of the respective reporting period; 

Income and expenses are translated at average exchange rates (unless this average is not a reasonable 
approximation of the cumulative effect of the rates prevailing on the transaction dates, in which case income 
and expenses are translated at the dates of the transactions); 

(iii)  Components of equity are translated at the historic rate; and 

(iv) 

All resulting exchange differences are recognised in other comprehensive income. 

After losing control over a foreign operation, the exchange differences previously recognised in other comprehensive 
income are reclassified to profit or loss for the year as part of the gain or loss on disposal. On partial disposal of a 
subsidiary without loss of control, the related portion of accumulated currency translation differences is reclassified to 
non-controlling interest within equity.

Goodwill and fair value adjustments arising on the acquisition of a foreign entity are treated as assets and liabilities of 
the foreign entity and translated at the closing rate. The closing rates of exchange used for translating foreign currency 
balances for the year 2023 and 2022 were as follows:

GBP/GEL

USD/GEL

EUR/GEL

AZN/GEL

31 December 2023

31 December 2022

3.4228

2.6894

2.9753

1.5806

3.2581

2.7020

2.8844

1.5924

Staff costs and related contributions. Wages, salaries, paid annual leave and sick leave, bonuses, and non-monetary 
benefits as well as the cash settled part of the share-based payment schemes are accrued in the year in which the 
associated services are rendered by the Group’s employees. 

Segment reporting. Operating segments are reported in a manner consistent with the internal reporting provided to 
the Group’s chief operating decision maker. Segments whose revenue, result or assets are ten percent or more of all 
the segments are reported separately.

Share based payments. A share-based payment arrangement is an agreement between the entity and another 
party (including an employee) that entitles the other party to receive cash or other assets of the entity for amounts 
that are based on the price (or value) of equity instruments (including shares) of the entity or another group entity, or 
equity instruments (including shares or share options) of the entity or another group entity, provided the specified 
vesting conditions, if any, are met. Under the share-based compensation plan the Group receives services from the 
management as consideration for equity instruments of the Group. The fair value of the employee services received 
in exchange for the grant of the equity instruments is recognised as an expense. The total amount to be expensed 
is determined by the reference to the fair value of the equity instruments granted, excluding the impact of any non-
market service and performance vesting conditions. Non-market vesting conditions are included in the assumptions 
about the number of equity instruments that are expected to vest. The total amount expensed is recognised over 
the vesting period, which is the period over which all of the specified vesting conditions are to be satisfied. At each 
balance sheet date, the Group revises its estimates of the number of equity instruments that are expected to vest 
based on the non-marketing vesting conditions. It recognises the impact of the revision of original estimates, if any, 
in profit or loss, with a corresponding adjustment to equity. Increase in equity on accrued shares resulting from the 
equity settled scheme is accounted for under share based payment reserve. The Bank pays recharge amount to the 
TBC Bank Group PLC and the share based reserve is debited correspondingly. This takes place when treasury shares 
are purchased by employee benefit trust (EBT) on TBC Bank Group PLC level. When portions of a single grant vest 
on two or more dates the entity applies graded vesting for accounting of share based payment arrangement. Vesting 
period of each tranche of the grant ends when the employee owns the shares with no further service restrictions. 
Under graded vesting scheme the expense for earlier years is higher than for later years. Each tranche is expensed over 
its own service period with a credit entry being equity. 

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3.CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS IN APPLYING ACCOUNTING POLICIES 
CONTINUED 

Critical Judgements and Estimates 

The Bank makes estimates and assumptions that affect the reported amounts of assets and liabilities. Estimates and 
judgements are continually evaluated and are based on the management’s experience and other factors, including 
expectations of future events that are believed to be reasonable under the circumstances. The management also 
makes certain judgements, apart from those involving estimations, in the process of applying the accounting policies. 
Judgements and estimates that have the most significant effect on the amounts recognised in the consolidated 
financial statements and estimates that can cause a significant adjustment to the carrying amount of assets and 
liabilities are the following:

Judgements and estimates related to ECL measurement. Measurement of ECLs is a significant estimate that 
involves determination of methodology, development of models and preparation of data inputs. Expert management 
judgement is also an essential part of estimating expected credit losses. 

Management considers management judgements and estimates in calculating ECL as follows: 

Judgements used to define criteria used in definition of default. The Bank defines default using both quantitative 
and qualitative criteria. Borrower is classified as defaulted if:

• 
• 

any amount of contractual repayments is past due more than 90 days; or
factors indicating the borrower’s unlikeliness-to-pay. 

In addition, default exit criteria is defined using judgement as well as whether default should be applied on a borrower 
or exposure level. For more details on the methodology please see Note 35.

Judgements used to define criteria for assessing, if there has been a significant increase in credit risk (SICR) which 
is defined using both quantitative and qualitative criteria. 

Qualitative factors usually include judgements around delinquency period of more than 30 days on contractual 
repayments; exposure is restructured, but is not defaulted; borrower is classified as “watch”. 

The Bank evaluates the change in the probability of default parameter for each specific exposure on a quantitative 
basis, comparing it to a predefined threshold since its initial recognition. When the absolute change in the probability 
of default surpasses the specified threshold, it is considered a Significant Increase in Credit Risk (SICR), leading to 
the transfer of the exposure to Stage 2. The quantitative indicator for SICR is utilized in retail and micro segments, 
provided there is a substantial number of observations for accurate assessment. Refer to note 35 for more details of 
SICR thresholds.

Judgements used for calculation of credit risk parameters namely probability of default (PD) and loss given default 
(LGD). The judgements include and are not limited by: 

(i) 
(ii) 
(iii) 
(iv) 

definition of the segmentation for risk parameters estimation purposes,  
decision whether simplified or more complex models can be used,
time since default date after which no material recoveries are expected,
collateral haircuts from market value as well as the average workout period for collateral discounting. 

The table below describes sensitivity on 10% increase of PD and LGD estimates. For sensitivity calculation purposes, 
the staging has been maintained unchanged: 

In thousands of GEL

31 December 2023

31 December 2022

10% increase (decrease) in 
PD estimates

Increase (decrease) credit loss allowance 
on loans and advances by GEL 16,177 (GEL 
15,210). 

Increase (decrease) credit loss allowance 
on loans and advances by GEL 19,891 (GEL 
18,843). 

 10% increase (decrease) in 
LGD estimates

Increase (decrease) credit loss allowance 
on loans and advances by 
GEL 24,778 (GEL 26,679).

Increase (decrease) credit loss allowance on 
loans and advances by 
GEL 31,635 (GEL 31,770).

Estimates used for forward-looking macroeconomic scenarios and judgements made for their probability 
weightings.
For forward-looking information purposes, the Bank defines three macro scenarios. The scenarios are defined as 
baseline (most likely), upside (better than most likely) and downside (worse than most likely) scenarios of the state of 
the Georgian economy. 
Estimates applied in differentiating between these three scenarios represent GDP, USD/GEL rate, RE price, 
employment levels, monetary policy rate and other macro variables. Under usual conditions, the scenario weights 
applied are 50%, 25% and 25% for the base case, upside and downside scenarios respectively. As at 31 December 
2023 the weights remained the same as at 31 December 2022 - 50%, 25% and 25% for the base, upside and downside 
scenarios respectively. Based on the changes of the macro environment the Bank may modify the weightings based 
on expert judgement. 

The table below describes the unweighted ECL for each economic scenario as at 31 December 2023:

In thousands of GEL

Corporate

MSME

Consumer

Mortgage 

Total

Baseline

49,321

108,614

128,700

27,224

313,859

Upside

49,321

106,830

128,259

27,047

311,457

Downside

Weighted

66,060

110,964

129,162

27,528

333,714

53,505

108,740

128,715

27,257

318,217

The table below describes the unweighted ECL for each economic scenario as at 31 December 2022:

In thousands of GEL

Corporate

MSME

Consumer

Mortgage 

Total

Baseline

45,775 

95,991 

183,342

33,856 

358,964

Upside

45,456 

94,270 

182,366

33,519 

355,611

Downside

Weighted

48,827 

98,169 

184,396

34,421 

365,813

46,458 

96,112 

183,352

33,912 

359,834

The following table describes the key macroeconomic variables under each scenario for future 3-year period as at 31 
December 2023: 

Growth rates YoY, %

2024

2025

2026

Baseline

GDP 

USD/GEL rate (EOP)

RE Price (in USD)

Employment (EOP)

4.8%

2.80

-2.4%

0.3%

Monetary policy rate (EOP, Level)

8.5%

5.4%

2.70

0.8%

0.4%

7.8%

5.2%

2.70

0.9%

0.3%

7.5%

Upside

2025

7.9%

2.39

Downside

2026

8.3%

2.36

2024

2025

3.0%

2.7%

3.01

2.95

2026

1.9%

2.97

11.0%

10.4%

-14.5% -9.2% -6.3%

1.0%

6.7%

1.1%

6.3%

-0.2% -0.2% -0.4%

9.6%

9.2%

9.3%

2024

6.5%

2.50

9.0%

0.8%

7.8%

178

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CONTINUED 

4.   ADOPTION OF NEW OR REVISED STANDARDS AND INTERPRETATIONS 

The following amended standards became effective from 1 January 2023

The following table describes the key macroeconomic variables under each scenario for future 3-year period as at 31 
December 2022: 

Baseline

Upside

Downside

Growth rates YoY, %

GDP 

USD/GEL rate (EOP)

RE Price (in USD)

Employment (EOP)

2023

3.5%

2.80

2024

5.4%

2.65

2025

5.2%

2.60

2023

5.2%

2.47

19.8%

-2.0%

-1.3%

24.2%

1.9%

-0.8%

-0.2%

2.5%

8.4%

2024

7.9%

2.31

4.1%

-0.1%

7.0%

2025

8.4%

2.24

4.8%

0.6%

6.8%

2023

1.7%

3.06

2024

2.7%

2.92

2025

1.9%

2.90

11.6% -13.1% -12.5%

1.5%

-1.3% -0.9%

10.1%

9.3%

9.6%

Monetary policy rate (EOP, Level)

9.0%

7.8%

7.8%

The Bank assessed the impact of changes in GDP growth, unemployment and monetary policy rate variables on ECL 
as estimates applied in ECL assessment. 

The sensitivity analysis was performed separately for each of the variable to show their significant in ECL assessment, 
but changes in those variables may not happen in isolation as various economic factors tend to be correlated across 
the scenarios. The variables were adjusted in all three macroeconomic. From the assessment of forward-looking 
scenarios, management is comfortable with the scenarios capturing the non-linearity of the losses.

The table below shows the impact of +/-20% change in GDP growth, unemployment and monetary policy variables 
across all scenarios on the Bank’s ECL as at 31 December 2023: 

In thousands of GEL

20% increase

20% decrease

20% increase

20% decrease

20%   increase

20%  decrease

Impact on ECL 

(905)

1,031

555

(561)

221

(195)

Change in GDP growth

Change in unemployment

Change in Monetary Policy

The table below shows the impact of +/-20% change in GDP growth and unemployment variables across all scenarios 
on the Bank’s ECL as at 31 December 2022: 

In thousands of GEL

20% increase

20% decrease

20% increase

20% decrease

20%   increase

20%  decrease

Impact on ECL 

(987)               

1,038

1,341

(1,231)

710

(616)

Change in GDP growth

Change in unemployment

Change in Monetary Policy

In May 2017, the IASB issued IFRS 17, Insurance Contracts. IFRS 17 replaces IFRS 4 and sets out principles for the 
recognition, measurement, presentation and disclosure of insurance contracts that are in the scope of IFRS 17. In 
June 2020, the IASB issued Amendments to IFRS 17, introducing various changes to assist entities implementing the 
Standard, and moving an effective date to 1 January 2023. 

Classification of performance guarantee contracts 
The Group analysed the issued performance guarantee contracts to assess whether they would meet the definition of 
insurance contracts in the scope of IFRS 17. The Group has concluded that performance guarantee contracts expose 
the Group primarily to credit risk of the applicant because (i) all the contracts require the customers who apply for a 
guarantee to fully collateralise their obligations to indemnify the Group as the issuer and (ii) there are no scenarios 
with commercial substance where the Group would have to pay significant additional amounts to the holders of such 
guarantees. Accordingly, the Group accounts for these contracts in accordance with IFRS 9.

Amendments to IAS 1 and IFRS Practice Statement 2: Disclosure of Accounting policies (issued on 12 February 
2021 and effective for annual periods beginning on or after 1 January 2023). IAS 1 was amended to require 
companies to disclose their material accounting policy information rather than their significant accounting policies. 
The amendment provided the definition of material accounting policy information. The amendment also clarified that 
accounting policy information is expected to be material if, without it, the users of the financial statements would be 
unable to understand other material information in the financial statements.  The amendment provided illustrative 
examples of accounting policy information that is likely to be considered material to the entity’s financial statements.  
Further, the amendment to IAS 1 clarified that immaterial accounting policy information need not be disclosed. 
However, if it is disclosed, it should not obscure material accounting policy information.  To support this amendment, 
IFRS Practice Statement 2, ‘Making Materiality Judgements’ was also amended to provide guidance on how to apply 
the concept of materiality to accounting policy disclosures. 

The amendments have had an impact on the Group’s disclosures of accounting policies, but not on the measurement, 
recognition or presentation of any items in the Group’s financial statements.

Amendments to IAS 8: Definition of Accounting Estimates (issued on 12 February 2021 and effective for annual 
periods beginning on or after 1 January 2023). The amendment to IAS 8 clarified how companies should distinguish 
changes in accounting policies from changes in accounting estimates.

The amendments had no impact on the Group’s consolidated financial statements.

Deferred tax related to assets and liabilities arising from a single transaction – Amendments to IAS 12 (issued 
on 7 May 2021 and effective for annual periods beginning on or after 1 January 2023).  The amendments to IAS 12 
specify how to account for deferred tax on transactions such as leases and decommissioning obligations.  In specified 
circumstances, entities are exempt from recognising deferred tax when they recognise assets or liabilities for the 
first time. Previously, there had been some uncertainty about whether the exemption applied to transactions such 
as leases and decommissioning obligations – transactions for which both an asset and a liability are recognised. 
The amendments clarify that the exemption does not apply and that entities are required to recognise deferred tax 
on such transactions.  The amendments require companies to recognise deferred tax on transactions that, on initial 
recognition, give rise to equal amounts of taxable and deductible temporary differences. 

The amendments had no impact on the Group’s consolidated financial statements.

Amendments to IAS 12 Income taxes: International Tax Reform – Pillar Two Model Rules (issued 23 May 2023). In 
May 2023, the IASB issued narrow-scope amendments to IAS 12, ‘Income Taxes’. This amendment was introduced in 
response to the imminent implementation of the Pillar Two model rules released by the Organisation for Economic 
Co-operation and Development's (OECD) as a result of international tax reform. The amendments provide a temporary 
exception from the requirement to recognise and disclose deferred taxes arising from enacted or substantively 
enacted tax law that implements the Pillar Two model rules. Companies may apply the exception immediately, but 
disclosure requirements are required for annual periods commencing on or after 1 January 2023.  

The amendments had no impact on the Group’s consolidated financial statements.

180

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6. CASH AND CASH EQUIVALENTS 

The Group has not early adopted any of the amendments effective after 31 December 2023. The Group expects the 
amendments will have an insignificant effect, when adopted, or is in the process of assessment of the scale of any 
potential impact on the consolidated financial statements of the Group and the separate financial statements of 
Bank.

Amendments to IFRS 16 Leases: Lease Liability in a Sale and Leaseback (issued on 22 September 2022 and 
effective for annual periods beginning on or after 1 January 2024). The amendments relate to the sale and 
leaseback transactions that satisfy the requirements in IFRS 15 to be accounted for as a sale.  The amendments 
require the seller-lessee to subsequently measure liabilities arising from the transaction and in a way that it does not 
recognise any gain or loss related to the right of use that it retained. This means deferral of such a gain even if the 
obligation is to make variable payments that do not depend on an index or a rate. 

Classification of liabilities as current or non-current – Amendments to IAS 1 (originally issued on 23 January 
2020 and subsequently amended on 15 July 2020 and 31 October 2022, ultimately effective for annual periods 
beginning on or after 1 January 2024). These amendments clarify that liabilities are classified as either current or 
non-current, depending on the rights that exist at the end of the reporting period. Liabilities are non-current if the 
entity has a substantive right, at the end of the reporting period, to defer settlement for at least twelve months. The 
guidance no longer requires such a right to be unconditional. The October 2022 amendment established that loan 
covenants to be complied with after the reporting date do not affect the classification of debt as current or non-
current at the reporting date.  Management’s expectations whether they will subsequently exercise the right to defer 
settlement do not affect classification of liabilities. A liability is classified as current if a condition is breached at or 
before the reporting date even if a waiver of that condition is obtained from the lender after the end of the reporting 
period. Conversely, a loan is classified as non-current if a loan covenant is breached only after the reporting date. 
In addition, the amendments include clarifying the classification requirements for debt a company might settle 
by converting it into equity. ‘Settlement’ is defined as the extinguishment of a liability with cash, other resources 
embodying economic benefits or an entity’s own equity instruments. There is an exception for convertible 
instruments that might be converted into equity, but only for those instruments where the conversion option is 
classified as an equity instrument as a separate component of a compound financial instrument. 

Amendments to IAS 7 Statement of Cash Flows and IFRS 7 Financial Instruments: Disclosures: Supplier Finance 
Arrangements (Issued on 25 May 2023). In response to concerns of the users of financial statements about 
inadequate or misleading disclosure of financing arrangements, in May 2023, the IASB issued amendments to IAS 
7 and IFRS 7 to require disclosure about entity’s supplier finance arrangements (SFAs). These amendments require 
the disclosures of the entity’s supplier finance arrangements that would enable the users of financial statements 
to assess the effects of those arrangements on the entity’s liabilities and cash flows and on the entity’s exposure to 
liquidity risk. The purpose of the additional disclosure requirements is to enhance the transparency of the supplier 
finance arrangements. The amendments do not affect recognition or measurement principles but only disclosure 
requirements. The new disclosure requirements will be effective for the annual reporting periods beginning on or 
after 1 January 2024.  

Amendments to IAS 21 Lack of Exchangeability (Issued on 15 August 2023).  In August 2023, the IASB issued 
amendments to IAS 21 to help entities assess exchangeability between two currencies and determine the spot 
exchange rate, when exchangeability is lacking. An entity is impacted by the amendments when it has a transaction 
or an operation in a foreign currency that is not exchangeable into another currency at a measurement date for a 
specified purpose. The amendments to IAS 21 do not provide detailed requirements on how to estimate the spot 
exchange rate. Instead, they set out a framework under which an entity can determine the spot exchange rate at the 
measurement date. When applying the new requirements, it is not permitted to restate comparative information. It 
is required to translate the affected amounts at estimated spot exchange rates at the date of initial application, with 
an adjustment to retained earnings or to the reserve for cumulative translation differences.

In thousands of GEL

Cash on hand

Cash balances with the National Bank of Georgia (other than mandatory reserve deposits)
Correspondent accounts and overnight placements with other banks

Placements with and receivables from other banks with original maturities of less than 
three months

Reverse sale and repurchase agreements with other banks with original maturities of less 
than three months

Total gross amount of cash and cash equivalents

Less: credit loss allowance by stages

Stage 1

Total cash and cash equivalents

31 December 
2023

31 December 
2022

936,988

1,224,264 

707,183
1,019,684

315,253 
1,442,961 

1,027,493

434,027

-

370,022

3,691,348

3,786,527 

(116)                     

(429) 

3,691,232               

3,786,098 

As of 31 December 2023, 93% of the correspondent accounts and overnight placements with other banks was 
placed with OECD (Organization for Economic Co-operation and Development) banking institutions (31 December 
2022: 96%). 

As of 31 December 2023, GEL 1,020,150 thousand was placed on interbank term deposits with one OECD bank and 
none with non-OECD (as at 31 December 2022 GEL 303,206 thousand was placed on interbank term deposits with 
two non-OECD banks and none with OECD bank). 

Interest rate analysis of cash and cash equivalents is disclosed in Note 35.

The credit-ratings of correspondent accounts and overnight placements with other banks are as follows: 

in thousands of GEL

AA

AA-

A+

A

A-

BBB+

BBB

BBB-

BB+

BB

BB-

B+

B

B-

31 December 
2023

31 December 
2022

 317,762 

        280,732 

 1,162 

        207,873 

 532,414 

        705,316 

 250 

                 -   

 96,294 

          86,538 

 814 

        102,814 

 1,598 

            2,360 

 409 

                 -   

 11,050 

               647 

 4,483 

            5,457 

 5,180 

          23,600

 47,272             26,888

 734 

                 42 

 262 

               694

Total correspondent accounts and overnight placements with other banks

 1,019,684       1,442,961

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NOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS  CONTINUEDFNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 20236. CASH AND CASH EQUIVALENTS CONTINUED

8. MANDATORY CASH BALANCES WITH NATIONAL BANK OF GEORGIA 

Mandatory cash balances with the National Bank of Georgia (“NBG”) represent amounts deposited with the NBG. 
Resident financial institutions are required to maintain an interest-earning obligatory reserve with the NBG, the 
amount of which depends on the level of funds attracted by the financial institutions. The Bank earned up to 10.48%, 
0% and 0% annual interest in GEL, USD and EUR, respectively, on mandatory reserve with NBG during the year 2023 
(2022: 10.88%, 2.17% and (0.7%) in GEL, USD and EUR, respectively).

In July 2023, Fitch Ratings has affirmed Georgia’s Long-Term Foreign and Local Currency Issuer Default Rating 
(IDRs) at ‘BB’, with the positive outlook. The country ceiling is affirmed at ’BBB-‘, while short-term foreign and local-
currency IDRs are kept at ‘B’.

The credit rating of placements with and receivables from other banks with original maturities of less than three 
months stands as follows:

In thousands of GEL

AAA

A-

BBB+

BBB

BB

BB-

31 December 
2023

31 December 
2022

 158,810 

 296,785 

1,085

  -  

 348,308 

303,364

 223,590 

-

-

  -  

9,541

120,037

Total placements with and receivables from other banks with original maturities of less 
than three months

 1,027,493

434,027

The table illustrates the ratings by international agencies Standard & Poor’s and Fitch Ratings. When different 
credit ratings are designated by the agencies, the highest designated rating for this asset is used, for those financial 
institutions which are not assigned credit ratings country ratings are used. 

As at 31 December 2022 credit rating of reverse sale and repurchase agreements with other banks with original 
maturities of less than three months is rated at BB-.

7. DUE FROM OTHER BANKS

Amounts due from other banks include placements with and receivables from other banks with original maturities 
of more than three months that are not collateralised and represent neither past due nor impaired amounts at 31 
December 2023 and 2022. 

Credit ratings of placements with and receivables from other banks with original maturities of more than three 
months and restricted cash were as follows:

in thousands of GEL

BBB

BB

B+

Total placements with and receivables from other banks with original maturities of 
more than three months and restricted cash

31 December 
2023

31 December 
2022

 446 

  -  

 10,689 

1,298

4,326

674

 11,135 

6,298

As at 31 December 2023 the Group had one placements, with original maturities of more than three months and with 
aggregated amounts above GEL 5,000 thousand (2022: nil). 

The total aggregated amount of placements with and receivables from other banks with original maturities of more 
than three months was GEL 10,446 thousand (2022: GEL 5,623 thousand) or 93.8% of the total amount due from other 
banks (2022: 89.3%).

As at 31 December 2023 GEL 693 thousand (2022: GEL 693 thousand) were kept on deposits as restricted cash under 
an arrangement with a credit card company or credit card related services with other banks.

For the estimated fair values of due from other bank balances please refer to Note 40.

For the purpose of ECL measurement due from other banks balances are included in Stage 1. The ECL for these 
balances as at 31 December 2023 is GEL 3.8 thousand (2022: GEL 18.9 thousand).

184

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9. LOANS AND ADVANCES TO CUSTOMERS CONTINUED

in thousands of GEL

Corporate loans

Loans to micro, small and medium enterprises

Consumer loans

Mortgage loans

Total gross loans and advances to customers at amortised cost (AC)

Less: credit loss allowance

Stage 1

Stage 2

Stage 3

31 December 
2023

31 December 
2022

8,263,605 

6,282,469

5,486,788 

4,809,415

2,796,622 

2,512,220

4,729,734 

4,253,172

21,276,749 

17,857,276

(318,217)

 (359,834)

(87,734)

 (101,747)

(82,019)

 (96,993)

(148,464)

 (161,094)

Total loans and advances to customers at amortised cost (AC)

20,958,532 

17,497,442 

As at 31 December 2023 loans and advances to customers carried at GEL 701,285 thousand have been pledged 
to local banks or other financial institutions as collateral with respect to other borrowed funds (2022: GEL 958,530 
thousand).

No post model overlays has been processed as of 31 December 2023 (PMAs amounted to GEL 2,340 thousand for YE 
2022.

The following tables disclose the changes in the credit loss allowance and gross carrying amount for loans and 
advances to customers carried at amortised cost between the beginning and the end of the reporting period. Below 
main movements in the table are described:

• 

Transfers occur between Stage 1, 2 and 3, due to significant increases (or decreases) of credit risk or exposures 
becoming defaulted in the period, and the consequent “step up” (or “step down”) between 12-month and 
Lifetime ECL. It should be noted, that:
-    For loans, which existed at the beginning of the period, opening exposures are disclosed as transfer amounts;
-    For newly issued loans, exposures upon issuance are disclosed as transfer amounts;

•  New originated or purchased gives us information regarding gross loans issued and corresponding credit loss 
allowance created during the period (however, exposures which were issued and repaid during the period and 
issued to refinance existing loans are excluded);

•  Derecognised during the period refers to the balance of loans and credit loss allowance at the beginning of the 

period, which were fully repaid during the period. Exposures which were issued and not fully repaid during the 
period, written off or refinanced by other loans, are excluded;

Gross carrying amount

Stage 1  
(12-months 
ECL)

Stage 2  
(lifetime
ECL
for SICR)

Stage 3  
(lifetime
ECL for
defaulted)

Stage 1
(12-months
ECL)

Total

Credit loss allowance

Stage 2  
(lifetime
ECL
for SICR)

Stage 3  
(lifetime
ECL for
defaulted)

Total

Total loans
in thousands of GEL

At 1 January 2023

 16,065,731 

 1,401,961 

389,584 

  17,857,276 

101,747

96,993 

161,094 

359,834 

Movements with impact on credit loss allowance charge for the period:

Transfers:

 – to lifetime 

(from Stage 1 
and Stage 3 to    
Stage 2)

 – to defaulted 
(from Stage 1 
and Stage 2 to 
Stage 3)

 – to 12-months 

ECL (from Stage 
2 and Stage 3 to 
Stage 1)

New originated or 
purchased

Derecognised or 
fully repaid during 
the period

 (2,401,874)  2,453,776   (51,902)

 -   

 (72,440)

 89,871 

 (17,431)

 (42,694)  (403,372)  446,066 

 -   

 (4,110)

 (84,615)

 88,725 

 1,776,304  (1,775,676)

 (628)

 -   

 120,613   (120,502)

 (111)

 -   

 -   

 -   

12,302,923 

-   

-   

12,302,923 

173,184 

-  

-   

173,184 

(5,902,762)

(220,021)

(102,823) (6,225,606)

(82,258)

(14,507)

(25,152)

(121,917)

Net repayments

(2,363,801)

(182,730)

(69,388)

(2,615,919)

-   

-   

-   

-   

Net 
re-measurement 
due to stage 
transfers, changes 
in risk parameters 
and repayments1

-   

-   

-   

-   

(149,021)

114,521 

154,983 

120,483 

Movements without impact on credit loss allowance charge for the period:

•  Net repayments refers to the net changes in gross carrying amounts, which is loan disbursements less 

Write-offs

-   

-   

(214,676)

(214,676)

repayments, excluding loans that were fully repaid;

•  Write-offs refer to write off of loans during the period;

• 

Foreign exchange movements refers to the translation of assets denominated in foreign currencies and effect to 
translation in presentational currency for foreign subsidiary;

•  Net re-measurement due to stage transfers and risk parameters changes refers to the movements in ECL as a 
result of transfer of exposure between stages or changes in risk parameters and forward-looking expectations;

•  Modification refers to changes in terms that do not result in derecognition; 

• 

Re-segmentation refers to the transfer of loans from one reporting segment to another. For presentation 
purposes, amounts are rounded to the nearest thousands of GEL, which in certain cases is disclosed as nil.

Changes in accrued 
interest

29,106 

14,581 

2,159 

45,846 

Modification

1,457 

116 

167 

1,740 

-   

-   

-   

-   

-   

-   

(214,676)

(214,676)

-   

-   

-   

-   

Foreign exchange 
movements

At 31 December 
2023

118,167 

5,682 

1,316 

125,165 

19 

258 

1,032 

1,309 

19,582,557 

1,294,317 

399,875  21,276,749 

87,734 

82,019 

148,464 

318,217 

1  Movements with impact on credit loss allowance charge for the period differs from statement of profit or loss with amount of recoveries of GEL 

41,371 thousand in 2023 (2022: GEL 50,231 thousand). The amount of recoveries include recoveries from sale of written off portfolio in the amount of 
GEL 22,023 thousand sold in 2023 (2022: GEL 18,634 thousand). 

186

187

NOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS  CONTINUEDFNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 20239. LOANS AND ADVANCES TO CUSTOMERS CONTINUED

9. LOANS AND ADVANCES TO CUSTOMERS CONTINUED

Gross carrying amount

Stage 1  
(12-months 
ECL)

Stage 2  
(lifetime
ECL
for SICR)

Stage 3  
(lifetime
ECL for
defaulted)

Stage 1
(12-months
ECL)

Total

Credit loss allowance

Stage 2  
(lifetime
ECL
for SICR)

Stage 3  
(lifetime
ECL for
defaulted)

Total loans
in thousands of GEL

Total

Corporate loans
in thousands of GEL

Gross carrying amount

Stage 1  
(12-months 
ECL)

Stage 2  
(lifetime
ECL
for SICR)

Stage 3  
(lifetime
ECL for
defaulted)

Stage 1
(12-months
ECL)

Total

Credit loss allowance

Stage 2  
(lifetime
ECL
for SICR)

Stage 3  
(lifetime
ECL for
defaulted)

Total

At 1 January 2022

14,512,165 

1,933,530  508,858 

16,954,553 

101,972 

120,417 

184,979 

407,368 

At 1 January 2023

5,741,400

458,334

82,735

6,282,469

 18,930 

 1,214 

 26,314 

 46,458 

Movements with impact on credit loss allowance charge for the period:

Movements with impact on credit loss allowance charge for the period:

Transfers:

 – to lifetime 

(from Stage 1 
and Stage 3 to    
Stage 2)

 – to defaulted 
(from Stage 1 
and Stage 2 to 
Stage 3)

 – to 12-months 

ECL (from Stage 
2 and Stage 3 to 
Stage 1)

New originated or 
purchased

Derecognised or 
fully repaid during 
the period

 (2,241,877)  2,377,744   (135,867)

  -  

 (80,875)

 131,871 

 (50,996)

  -  

 (64,005)  (363,664)

 427,669 

  -  

 (9,832)  (109,393)

 119,225 

  -  

 1,991,879   (1,979,138)

 (12,741)

  -  

 138,471 

 (137,647)

 (824)

  -  

9,824,500 

-

-

9,824,500 

169,303 

-

-

169,303 

 (4,745,259)

 (173,137)

 (116,526)  (5,034,922)

 (50,872)

 (14,164)

 (38,873)

 (103,909)

Transfers:

 – to lifetime 

(from Stage 1 
and Stage 3 to    
Stage 2)

 – to defaulted 
(from Stage 1 
and Stage 2 to 
Stage 3)

 – to 12-months 

ECL (from Stage 
2 and Stage 3 to 
Stage 1)

New originated or 
purchased

Derecognised or 
fully repaid during 
the period

 (249,739)

 257,551 

 (7,812)

  -  

 (1,577)

 2,489 

 (912)

  -  

 (19,441)

 (52,600)

 72,041 

  -  

 (1,827)

 (1,479)

 3,306 

  -  

 143,209   (143,209)

  -  

  -  

 387 

 (387)

  -  

  -  

5,772,067 

-  

-  

5,772,067 

55,225 

-  

-  

55,225 

(3,610,212)

(82,079)

(23,742)

(3,716,033)

(49,056)

(147)

(1,184)

(50,387)

Net repayments

 (2,037,641)

 (219,172)

 (55,873)

 (2,312,686)

  -  

  -  

  -  

  -  

Net repayments

(375,006)

(39,646)

(8,327)

(422,979)

-  

-  

-  

-  

Net 
re-measurement 
due to stage 
transfers, changes 
in risk parameters 
and repayments

  -  

  -  

  -  

  -  

 (165,382)

 107,892 

 147,574 

 90,084 

Net 
re-measurement 
due to stage 
transfers, changes 
in risk parameters 
and repayments

-  

-  

-  

-  

(4,449)

737 

8,487 

4,775 

Movements without impact on credit loss allowance charge for the period:

Movements without impact on credit loss allowance charge for the period:

Write-offs

  -  

  -  

 (194,012)

 (194,012)

Changes in accrued 
interest

 (26,737)

 5,690 

 3,631 

 (17,416)

Modification

 4,016 

 834 

 732 

 5,582 

  -  

  -  

  -  

  -  

 (194,012)

 (194,012)

  -  

  -  

  -  

  -  

  -  

  -  

Foreign exchange 
movements

At 31 December 
2022

 (1,151,310)

 (180,726)

 (36,287)

 (1,368,323)

 (1,038)

 (1,983)

 (5,979)

 (9,000)

16,065,731 

1,401,961 

389,584 

17,857,276 

101,747 

96,993 

161,094 

359,834 

Re-segmentation

 259,557 

Write-offs

  -  

  -  

  -  

 (468)

 259,089 

 794 

 (3,184)

 (3,184)

Changes in accrued 
interest

 19,587 

 9,492 

 2,039 

 31,118 

Modification

 286 

 (158)

 49 

 177 

  -  

  -  

  -  

  -  

  -  

  -  

  -  

 (236)

 (3,184)

 558 

 (3,184)

  -  

  -  

 15 

  -  

  -  

 60 

 57,393 

 2,681 

 807 

 60,881 

 27 

 18 

 7,739,101 

 410,366 

 114,138 

 8,263,605  

 18,454 

 2,445 

 32,606 

 53,505 

Foreign exchange 
movements

At 31 December 
2023

188

189

NOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS  CONTINUEDFNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 20239. LOANS AND ADVANCES TO CUSTOMERS CONTINUED

9. LOANS AND ADVANCES TO CUSTOMERS CONTINUED

Gross carrying amount

Stage 1  
(12-months 
ECL)

Stage 2  
(lifetime
ECL
for SICR)

Stage 3  
(lifetime
ECL for
defaulted)

Stage 1
(12-months
ECL)

Total

Credit loss allowance

Stage 2  
(lifetime
ECL
for SICR)

Stage 3  
(lifetime
ECL for
defaulted)

Total

Corporate loans
in thousands of GEL

Gross carrying amount

Loans to micro, 
small and medium 
enterprises
in thousands of GEL

Stage 1  
(12-months 
ECL)

Stage 2  
(lifetime
ECL
for SICR)

Stage 3  
(lifetime
ECL for
defaulted)

Stage 1
(12-months
ECL)

Total

Credit loss allowance

Stage 2  
(lifetime
ECL
for SICR)

Stage 3  
(lifetime
ECL for
defaulted)

At 1 January 2022

 5,743,444 

 712,548 

 91,749 

 6,547,741 

 24,404 

 1,310 

 25,017 

 50,731 

At 1 January 2023

4,327,742

317,830

163,843

4,809,415

24,938

23,961

47,213

Total

96,112

Movements with impact on credit loss allowance charge for the period:

Movements with impact on credit loss allowance charge for the period:

Transfers:

 – to lifetime 

(from Stage 1 
and Stage 3 to    
Stage 2)

 – to defaulted 
(from Stage 1 
and Stage 2 to 
Stage 3)

 – to 12-months 

ECL (from Stage 
2 and Stage 3 to 
Stage 1)

New originated or 
purchased

Derecognised or 
fully repaid during 
the period

(167,429)

171,531 

(4,102)

-  

(770)

1,550 

(780)

(13,861)

(21,457)

35,318 

-  

(1,428)

(160)

1,588 

219,373  (207,522)

(11,851)

-  

1,113 

(738)

(375)

-  

-  

-  

3,659,826 

-  

-  

3,659,826 

51,203 

-  

-  

51,203 

(2,805,071)

(35,641)

(13,318) (2,854,030)

(18,621)

(188)

(1,383)

(20,192)

Transfers:

 – to lifetime 

(from Stage 1 
and Stage 3 to    
Stage 2)

 – to defaulted 
(from Stage 1 
and Stage 2 to 
Stage 3)

 – to 12-months 

ECL (from Stage 
2 and Stage 3 to 
Stage 1)

New originated or 
purchased

Derecognised or 
fully repaid during 
the period

 (802,913)

 819,936 

 (17,023)

  -  

 (20,758)

 25,443 

 (4,685)

  -  

 (3,870)  (178,452)

 182,322 

  -  

 (481)

 (28,153)

 28,634 

  -  

 515,803   (515,799)

 (4)

  -  

 33,285 

 (33,285)

  -  

  -  

 2,842,810 

  -  

  -  

 2,842,810 

 50,094 

  -  

  -  

 50,094 

 (847,740)

 (58,116)

 (37,221)

 (943,077)

 (7,066)

 (5,102)

 (8,977)

 (21,145)

Net repayments

(378,989)

(68,653)

(8,529)

(456,171)

-  

-  

-  

-  

Net repayments

 (841,731)

 (64,387)

 (42,853)

 (948,971)

  -  

  -  

  -  

  -  

Net 
re-measurement 
due to stage 
transfers, changes 
in risk parameters 
and repayments

-  

-  

-  

-  

(36,022)

(494)

4,210 

(32,306)

Net 
re-measurement 
due to stage 
transfers, changes 
in risk parameters 
and repayments

  -  

  -  

  -  

  -  

 (55,121)

 49,770 

 57,130 

 51,779 

Movements without impact on credit loss allowance charge for the period:

Movements without impact on credit loss allowance charge for the period:

Re-segmentation

 64,980 

 16,622 

  -  

 81,602 

 139 

Write-offs

  -  

  -  

 (1,126)

 (1,126)

Changes in accrued 
interest

 (40,308)

 (563)

 242 

 (40,629)

Modification

 1,520 

 62 

 74 

 1,656 

  -  

  -  

  -  

 16 

  -  

  -  

  -  

  -  

 155 

 (1,126)

 (1,126)

  -  

  -  

  -  

  -  

Foreign exchange 
movements

At 31 December 
2022

 (542,085)

 (108,593)

 (5,722)

 (656,400)

 (1,088)

 (82)

 (837)

 (2,007)

 5,741,400 

 458,334 

 82,735 

 6,282,469 

 18,930 

 1,214 

 26,314 

 46,458 

Re-segmentation

 (250,327)

 (192)

  -  

 (250,519)

 (753)

 (27)

  -  

 (780)

Write-offs

  -  

  -  

 (67,981)

 (67,981)

Changes in accrued 
interest

 8,768 

 1,968 

 (3,361)

 7,375 

Modification

 241 

 144 

 10 

 395 

  -  

  -  

  -  

  -  

  -  

  -  

 (67,981)

 (67,981)

  -  

  -  

  -  

  -  

Foreign exchange 
movements

At 31 December 
2023

 34,195 

 2,351 

 795 

 37,341 

 20 

 178 

 463 

 661 

 4,982,978 

 325,283 

 178,527 

 5,486,788 

 24,158 

 32,785 

 51,797 

 108,740 

190

191

NOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS  CONTINUEDFNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 20239. LOANS AND ADVANCES TO CUSTOMERS CONTINUED

9. LOANS AND ADVANCES TO CUSTOMERS CONTINUED

Gross carrying amount

Loans to micro, 
small and medium 
enterprises
in thousands of GEL

Stage 1  
(12-months 
ECL)

Stage 2  
(lifetime
ECL
for SICR)

Stage 3  
(lifetime
ECL for
defaulted)

Stage 1
(12-months
ECL)

Total

Credit loss allowance

Stage 2  
(lifetime
ECL
for SICR)

Stage 3  
(lifetime
ECL for
defaulted)

Total

Consumer loans
in thousands of GEL

Gross carrying amount

Stage 1  
(12-months 
ECL)

Stage 2  
(lifetime
ECL
for SICR)

Stage 3  
(lifetime
ECL for
defaulted)

Stage 1
(12-months
ECL)

Total

Credit loss allowance

Stage 2  
(lifetime
ECL
for SICR)

Stage 3  
(lifetime
ECL for
defaulted)

Total

At 1 January 2022

3,519,842 

413,339 

208,124 

4,141,305 

20,487 

32,234 

60,380 

113,101 

At 1 January 2023

2,192,423 

229,992 

89,805 

2,512,220 

55,579 

62,118 

65,655 

183,352 

Movements with impact on credit loss allowance charge for the period:

Movements with impact on credit loss allowance charge for the period:

Transfers:

 – to lifetime 

(from Stage 1 
and Stage 3 to    
Stage 2)

 – to defaulted 
(from Stage 1 
and Stage 2 to 
Stage 3)

 – to 12-months 

ECL (from Stage 
2 and Stage 3 to 
Stage 1)

New originated or 
purchased

Derecognised or 
fully repaid during 
the period

(596,643)

649,360 

(52,717)

-   

(12,887)

30,360 

(17,473)

(3,607)

(131,785)

135,392 

470,443  (469,705)

(738)

-   

-   

(785)

(22,920)

23,705 

31,196 

(30,853)

(343)

-   

-   

-   

2,732,945 

-   

-   

2,732,945 

30,670 

-   

-   

30,670 

(799,199)

(49,055)

(32,100)

(880,354)

(10,514)

(3,232)

(9,333)

(23,079)

Transfers:

 – to lifetime 

(from Stage 1 
and Stage 3 to    
Stage 2)

 – to defaulted 
(from Stage 1 
and Stage 2 to 
Stage 3)

 – to 12-months 

ECL (from Stage 
2 and Stage 3 to 
Stage 1)

New originated or 
purchased

Derecognised or 
fully repaid during 
the period

 (565,976)

 574,754 

 (8,778)

 -   

 (47,921)

 52,925 

 (5,004)

 (15,056)

 (138,941)

 153,997 

 -   

 (1,311)

 (53,302)

 54,613 

 397,663 

 (397,137)

 (526)

 -   

 77,556 

 (77,452)

 (104)

 -   

 -   

 -   

2,298,090 

-   

-    2,298,090 

66,479 

-   

-   

66,479 

(1,066,323)

(36,625)

(30,583)

(1,133,531)

(25,903)

(8,003)

(11,134)

(45,040)

Net repayments

(680,252)

(58,076)

(27,557)

(765,885)

-   

-   

-   

-   

Net repayments

(708,525)

(44,736)

(7,413)

(760,674)

-   

-   

-   

-   

Net 
re-measurement 
due to stage 
transfers, changes 
in risk parameters 
and repayments

-   

-   

-   

-   

(33,027)

18,867 

39,156 

24,996 

Net 
re-measurement 
due to stage 
transfers, changes 
in risk parameters 
and repayments

-   

-   

-   

-   

(81,173)

62,833 

79,475 

61,135 

Movements without impact on credit loss allowance charge for the period:

Movements without impact on credit loss allowance charge for the period:

Re-segmentation

(56,707)

(15,755)

-   

(72,462)

(70)

74 

-   

4 

Re-segmentation

5,124 

1,021 

(27)

6,118 

(17)

82 

(6)

59 

Write-offs

-   

-   

(46,258)

(46,258)

Changes in accrued 
interest

13,981 

3,054 

(716)

16,319 

Modification

546 

255 

353 

1,154 

-   

-   

-   

-   

-   

-   

(46,258)

(46,258)

-   

-   

-   

-   

Foreign exchange 
movements

At 31 December 
2022

(273,607)

(23,802)

(19,940)

(317,349)

(132)

(569)

(2,621)

(3,322)

4,327,742 

317,830 

163,843 

4,809,415 

24,938 

23,961 

47,213 

96,112 

Write-offs

Changes in accrued 
interest

Modification

Foreign exchange 
movements

At 31 December 
2023

-   

883 

405 

-   

(137,900)

(137,900)

3,538 

4,122 

8,543 

39 

45 

489 

-   

-   

-   

-   

-   

-   

(137,900)

(137,900)

-   

-   

-   

-   

3,081 

307 

(121)

3,267 

(40)

42 

628 

630 

2,541,789 

192,212 

62,621 

2,796,622 

43,249 

39,243 

46,223 

128,715 

192

193

NOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS  CONTINUEDFNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 20239. LOANS AND ADVANCES TO CUSTOMERS CONTINUED

9. LOANS AND ADVANCES TO CUSTOMERS CONTINUED

Gross carrying amount

Stage 1  
(12-months 
ECL)

Stage 2  
(lifetime
ECL
for SICR)

Stage 3  
(lifetime
ECL for
defaulted)

Stage 1
(12-months
ECL)

Total

Credit loss allowance

Stage 2  
(lifetime
ECL
for SICR)

Stage 3  
(lifetime
ECL for
defaulted)

Consumer loans
in thousands of GEL

Total

Mortgage loans
in thousands of GEL

Gross carrying amount

Stage 1  
(12-months 
ECL)

Stage 2  
(lifetime
ECL
for SICR)

Stage 3  
(lifetime
ECL for
defaulted)

Stage 1
(12-months
ECL)

Total

Credit loss allowance

Stage 2  
(lifetime
ECL
for SICR)

Stage 3  
(lifetime
ECL for
defaulted)

Total

At 1 January 2022

1,829,908

237,400

85,758

2,153,066

54,279

64,793

60,978

180,050

At 1 January 2023

3,804,166 

395,805 

53,201 

4,253,172 

2,300 

9,700 

21,912 

33,912 

Movements with impact on credit loss allowance charge for the period:

Movements with impact on credit loss allowance charge for the period:

Transfers:

 – to lifetime 

(from Stage 1 
and Stage 3 to    
Stage 2)

 – to defaulted 
(from Stage 1 
and Stage 2 to 
Stage 3)

 – to 12-months 

ECL (from Stage 
2 and Stage 3 to 
Stage 1)

New originated or 
purchased

Derecognised or 
fully repaid during 
the period

 (650,136)

 668,563 

 (18,427)

-

 (64,388)

 76,190 

 (11,802)

  -  

 (34,514)

 (177,854)

 212,368 

  -  

 (5,980)

 (84,055)

 90,035 

  -  

 409,926   (409,774)

 (152)

 - 

 88,788 

 (88,682)

 (106)

- 

 2,080,841 

  -  

  -  

 2,080,841 

 85,603 

  -  

  -  

 85,603 

 (818,914)

 (41,409)

 (47,920)

 (908,243)

 (21,501)

 (8,971)

 (19,551)

 (50,023)

Transfers:

 – to lifetime 

(from Stage 1 
and Stage 3 to    
Stage 2)

 – to defaulted 
(from Stage 1 
and Stage 2 to 
Stage 3)

 – to 12-months 

ECL (from Stage 
2 and Stage 3 to 
Stage 1)

New originated or 
purchased

Derecognised or 
fully repaid during 
the period

 (783,246)

 801,535   (18,289)

  -  

 (2,184)

 9,014 

 (6,830)

  -  

 (4,327)

 (33,379)

 37,706 

  -  

 (491)

 (1,681)

 2,172 

  -  

 719,629 

 (719,531)

 (98)

  -  

 9,385 

 (9,378)

 (7)

  -  

1,389,956 

-  

-  

1,389,956 

1,386 

-  

-  

1,386 

(378,487)

(43,201)

(11,277)

(432,965)

(233)

(1,255)

(3,857)

(5,345)

Net repayments

 (600,668)

 (49,488)

 (2,136)

 (652,292)

  -  

  -  

  -  

  -  

Net repayments

(438,539)

(33,961)

(10,795)

(483,295)

-  

-  

-  

-  

Net 
re-measurement 
due to stage 
transfers, changes 
in risk parameters 
and repayments

-   

-   

-   

-   

(81,011)

103,143 

89,322 

111,454 

Net 
re-measurement 
due to stage 
transfers, changes 
in risk parameters 
and repayments

-  

-  

-  

-  

(8,278)

1,181 

9,891 

2,794 

Movements without impact on credit loss allowance charge for the period:

Movements without impact on credit loss allowance charge for the period:

Re-segmentation

 3,580 

 (34)

  -  

 3,546 

 (77)

 (39)

  -  

 (116)

Re-segmentation

(14,354)

(829)

495 

(14,688)

(24)

(55)

242 

163 

Write-offs

- 

-

 (142,912)

 (142,912)

Changes in accrued 
interest

 3,110 

 5,105 

 5,345 

 13,560 

Modification

 1,076 

 260 

 101 

 1,437 

- 

-  

-  

-

-  

-  

 (142,912)

 (142,912)

Write-offs

-  

-  

(5,611)

(5,611)

-  

-  

-  

-  

Changes in accrued 
interest

(132)

(417)

(641)

(1,190)

Modification

525 

91 

63 

679 

-  

-  

-  

-  

-  

-  

(5,611)

(5,611)

-  

-  

-  

-  

Foreign exchange 
movements

At 31 December 
2022

 (31,786)

 (2,777)

 (2,220)

 (36,783)

 (134)

 (261)

 (309)

 (704)

 2,192,423 

 229,992 

 89,805 

 2,512,220 

 55,579 

 62,118 

 65,655 

 183,352 

Foreign exchange 
movements

At 31 December 
2023

23,498 

343 

(165)

23,676 

12 

20 

(74)

(42)

4,318,689 

366,456 

44,589 

4,729,734 

1,873 

7,546 

17,838 

27,257 

194

195

NOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS  CONTINUEDFNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 20239. LOANS AND ADVANCES TO CUSTOMERS CONTINUED

9. LOANS AND ADVANCES TO CUSTOMERS CONTINUED

Gross carrying amount

Stage 1  
(12-months 
ECL)

Stage 2  
(lifetime
ECL
for SICR)

Stage 3  
(lifetime
ECL for
defaulted)

Stage 1
(12-months
ECL)

Total

Credit loss allowance

Stage 2  
(lifetime
ECL
for SICR)

Stage 3  
(lifetime
ECL for
defaulted)

Total

Mortgage loans
in thousands of GEL

At 1 January 2022

3,418,971

570,243

123,227

4,112,441

2,802

22,080

38,604

63,486

Movements with impact on credit loss allowance charge for the period:

Transfers:

 – to lifetime 

(from Stage 1 
and Stage 3 to    
Stage 2)

 – to defaulted 
(from Stage 1 
and Stage 2 to 
Stage 3)

 – to 12-months 

ECL (from Stage 
2 and Stage 3 to 
Stage 1)

New originated or 
purchased

Derecognised or 
fully repaid during 
the period

(827,669)

888,290 

(60,621)

-   

(2,830)

23,771 

(20,941)

(12,023)

(32,568)

44,591 

-   

(1,639)

(2,258)

3,897 

892,137 

(892,137)

-   

-   

17,374 

(17,374)

1,350,888 

-   

-   

1,350,888 

1,827 

-   

-   

-   

-   

-   

-   

1,827 

(322,075)

(47,032)

(23,188)

(392,295)

(236)

(1,773)

(8,606)

(10,615)

Net repayments

(377,732)

(42,955)

(17,651)

(438,338)

-   

-   

-   

-   

Net 
re-measurement 
due to stage 
transfers, changes 
in risk parameters 
and repayments

-   

-   

-   

-   

(15,322)

(13,624)

14,886 

(14,060)

Movements without impact on credit loss allowance charge for the period:

Re-segmentation

(11,853)

(833)

-   

(12,686)

Write-offs

-   

-   

(3,716)

(3,716)

Changes in accrued 
interest

(3,520)

(1,906)

(1,240)

(6,666)

Modification

874 

257 

204 

1,335 

8 

-   

-   

-   

(51)

-   

(43)

-   

-   

-   

(3,716)

(3,716)

-   

-   

-   

-   

Foreign exchange 
movements

At 31 December 
2022

(303,832)

(45,554)

(8,405)

(357,791)

316 

(1,071)

(2,212)

(2,967)

3,804,166 

395,805 

53,201 

4,253,172 

2,300 

9,700 

21,912 

33,912 

The credit quality of loans to customers carried at amortised cost at 31 December 2023 is as follows:

in thousands of GEL

Corporate loans risk category
- Very low
- Low

- Moderate

- Default
Gross carrying amount
Credit loss allowance
Carrying amount
Loans to MSME risk category
- Very low
- Low
- Moderate
- High
- Default
Gross carrying amount

Credit loss allowance

Carrying amount

Consumer loans risk category

- Very low

- Low
- Moderate
- High

- Default

Gross carrying amount
Credit loss allowance
Carrying amount

Mortgage loans risk category

- Very low
- Low
- Moderate
- High

- Default

Gross carrying amount

Credit loss allowance

Carrying amount

31 December 2023

Stage 1  
(12months ECL)

Stage 2  
(lifetime ECL 
for SICR)

Stage 3  
(lifetime ECL for
defaulted)

 7,590,132 
 147,609 

 1,360 

 -    
 7,739,101 
 (18,454)
 7,720,647 

4,400,875 
562,589 
19,514 
-   
-   
4,982,978 

(24,158)

4,958,820 

1,681,233 

730,098 
130,458 
-    

-    

2,541,789 
(43,249)
2,498,540 

 3,776,199 
 518,078 
 24,412 
 -    

 -    

 4,318,689 

 (1,873)

 4,316,816 

 3,358 
 400,886 

 6,122 

 -    
 410,366 
 (2,445)
 407,921 

 -    
 -    

 -    

 114,138 
 114,138 
 (32,606)
 81,532 

20,477 
                                  -   
88,843                                        -
                                  -   
159,257 
                                  -   
56,706 
-                             178,527 
178,527 

325,283 

(32,785)

292,498 

7,155 

24,492 
126,245 
34,320 

-    

192,212 
(39,243)
152,969 

(51,797)

126,730 

-   

-   
-   
-   

62,621 

62,621 
(46,223)
16,398 

 17,893 
 176,355 
 146,396 
 25,812 

                                   -    
                                   -    
                                   -    
                                   -    

 -    

 366,456 

 (7,546)

 358,910 

 44,589 

 44,589 

 (17,838)

 26,751 

Total

 7,593,490 
 548,495 

 7,482 

 114,138 
 8,263,605 
 (53,505)
 8,210,100 

       4,421,352 
         651,432 
         178,771 
           56,706 
         178,527 
5,486,788 

(108,740)

5,378,048 

1,688,388 

754,590 
256,703 
34,320 

62,621 

2,796,622 
(128,715)
2,667,907 

 3,794,092 
 694,433 
 170,808 
 25,812 

 44,589 

 4,729,734 

 (27,257)

 4,702,477 

196

197

NOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS  CONTINUEDFNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023 
 
 
 
 
9. LOANS AND ADVANCES TO CUSTOMERS CONTINUED

9. LOANS AND ADVANCES TO CUSTOMERS CONTINUED

The credit quality of loans to customers carried at amortised cost at 31 December 2022 is as follows: 

Economic sector risk concentrations within the customer loan portfolio are as follows:

in thousands of GEL

Corporate loans risk category
- Very low
- Low

- Moderate

- Default
Gross carrying amount
Credit loss allowance
Carrying amount
Loans to MSME risk category
- Very low
- Low
- Moderate
- High
- Default
Gross carrying amount

Credit loss allowance

Carrying amount

Consumer loans risk category

- Very low

- Low
- Moderate
- High

- Default

Gross carrying amount
Credit loss allowance
Carrying amount

Mortgage loans risk category

- Very low
- Low
- Moderate
- High

- Default

Gross carrying amount

Credit loss allowance

Carrying amount

31 December 2022

Stage 1  
(12months ECL)

Stage 2  
(lifetime ECL 
for SICR)

Stage 3  
(lifetime ECL for
defaulted)

5,605,060 
136,070 

270 

-    
5,741,400 
(18,930)
5,722,470 

3,437,333 
876,548 
13,741 
120 
-    
4,327,742 

(24,938)

-    
427,830 

30,504 

-    
458,334 
(1,214)
457,120 

24,043 
177,178 
85,733 
30,876 
-    
317,830 

(23,961)

4,302,804 

293,869 

1,432,943 

643,378 
116,102 
-  

-    

2,192,423 
(55,579) 
2,136,844 

3,349,388 
433,913 
20,865 
-    

-    

3,804,166 

(2,300)

3,801,866 

6,988 

40,120 
141,735 
41,149

-    

229,992 
(62,118) 
167,874 

38,732 
205,328 
125,898 
25,847 

-    

395,805 

(9,700)

386,105 

-    
-    

-    

82,735 
82,735 
(26,314)
56,421 

-    
-    
-    
-    
163,843 
163,843 

(47,213)

116,630 

-    

-    
-    
-    

89,805 

89,805 
(65,655) 
24,150 

-    
-    
-    
-    

53,201 

53,201 

(21,912)

31,289 

Total

5,605,060 
563,900 

30,774 

82,735 
6,282,469 
(46,458)
6,236,011 

3,461,376 
1,053,726 
99,474 
30,996 
163,843 
4,809,415 

(96,112)

4,713,303 

1,439,931 

683,498 
257,837 
41,149 

89,805 

2,512,220 
(183,352) 
2,328,868 

3,388,120 
639,241 
146,763 
25,847 

53,201 

4,253,172 

(33,912)

4,219,260 

The contractual amounts outstanding on loans to customers that have been written off during the period partially or 
fully, but are still subject to enforcement activity was principal amount GEL 45,163 thousand (31 December 2022: GEL 
22,535 thousand) and accrued interest GEL 6,323 thousand (31 December 2022: GEL 4,160 thousand).

31 December 2023

31 December 2022

in thousands of GEL

Individual

Real Estate

Construction

Trade

Hospitality, Restaurants & Leisure

Food Industry

Energy & Utilities

Agriculture

Healthcare

Services

Financial Services

Transportation

Automotive

Pawn Shops

Metals and Mining

Communication

Other

Total gross loans and 
advances to customers

Amount

7,912,653

2,020,022

1,471,145

1,340,622

1,252,741

1,154,925

997,117

988,519

623,301

506,086

325,356

302,072

282,777

208,236

179,519

55,000

1,656,658

21,276,749

%

37%

9%

7%

6%

6%

5%

5%

5%

3%

2%

2%

1%

1%

1%

1%

0%

9%

Amount

6,851,397

1,564,352

1,073,761

1,054,958

1,147,098

1,060,058

947,441

822,779

451,304

388,517

262,675

240,535

297,558

196,489

179,365

30,758

1,288,231

%

38%

9%

6%

6%

7%

6%

5%

5%

3%

2%

1%

1%

2%

1%

1%

0%

7%

100%

17,857,276

100%

As of 31 December 2023, the Group had 7 borrowers (2022: 4 borrowers) with aggregated gross loan amounts above 
GEL 100,000 thousand. The total aggregated amount of these loans was GEL 1,111,275 thousand (2022: GEL 520,913 
thousand) or 5.2% of the gross loan portfolio (2022: 2.9%).

The amount and type of collateral required depend on an assessment of the credit risk of the counterparty.  There are 
three key types of collateral:

Real estate;

• 
•  Movable property including fixed assets, inventory and precious metals;
• 

Financial assets including deposits, shares, and third party guarantees. 

The financial effect of collateral is presented by disclosing the collateral values separately for (i) those assets where 
collateral and other credit enhancements are equal to or exceed the assets’ carrying value (“over-collateralised 
assets”) and (ii) those assets where collateral and other credit enhancements are less than the assets’ carrying value 
(“under-collateralised assets”). 

198

199

NOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS  CONTINUEDFNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023 
9. LOANS AND ADVANCES TO CUSTOMERS CONTINUED

9. LOANS AND ADVANCES TO CUSTOMERS CONTINUED

The effect of collateral as at 31 December 2023:

The effect of collateral by types as at 31 December 2022:

31 December 2023

Over-collateralised Assets

Under-collateralised Assets

Carrying value 
of the assets

Fair value 
of collateral

Carrying value 
of the assets

Fair value 
of collateral

in thousands of GEL

Corporate loans

Consumer loans

Mortgage loans

Loans to micro, small and medium 
enterprises

4,716,371

1,156,883

4,407,048

4,261,346

12,729,581

2,817,061

12,190,665

9,594,104

Total

14,541,648

37,331,411

The effect of collateral as at 31 December 2022:

3,547,234

1,639,739

322,686

1,225,442

6,735,101

1,224,531

41,741

156,424

435,223

1,857,919

in thousands of GEL

Corporate loans

Consumer loans

Mortgage loans

Loans to micro, small and medium 
enterprises

31 December 2022

Over-collateralised Assets

Under-collateralised Assets

Carrying value 
of the assets

3,534,635

793,141

3,729,421

3,439,685

Fair value 
of collateral

9,524,073

1,932,508

10,695,687

7,566,047

Carrying value 
of the assets

Fair value 
of collateral

2,747,834

1,719,079

523,751

1,369,730

1,135,017

60,642

238,075

523,237

Total

11,496,882

29,718,315

6,360,394

1,956,971

As at 31 December 2023 loans and advances to customers which were 1. over-collateralised and 2. credit loss 
allowance was nil, amounted to GEL 1,770,547 thousand (2022: GEL 1,525,046 thousand).

The effect of collateral by types as at 31 December 2023: 

Over-collateralised Assets

Under-collateralised Assets

31 December 2022

in thousands of GEL

Carrying value 
of the assets

Fair value 
of collateral

Carrying value 
of the assets

Fair value 
of collateral

Cash Cover

Gold

Inventory

Real Estate

Unsecured and secured solely by 
third party guarantees

304,408

147,485

407,338

10,637,651

336,311

186,835

2,061,199

27,133,970

164,437

40,777

258,222

2,554,711

 -

 -

3,342,247

128,474

40,181

150,724

1,637,592

 -

Total

11,496,882

29,718,315

6,360,394

1,956,971

The financial effect of collateral is determined by comparing the fair value of collateral to outstanding gross loans and 
advances in the reporting date.

Stage 3 loans presented by segments and collateral classes as at 31 December 2023 are the following:

31 December 2023

in thousands of GEL

Corporate

Consumer

Mortgage

Cash Cover

Gold

Inventory

Real Estate

Unsecured and secured solely by 
third party guarantees

Total

 267 

 -    

 12,445 

 94,767 

 6,659 

 114,138 

 3 

 1,015 

 -    

 18,592 

 43,011 

 62,621 

 -    

 -    

 -    

 43,486 

 1,103 

 44,589 

31 December 2023

Stage 3 loans presented by segments and collateral classes as at 31 December 2022 are the following:

in thousands of GEL

Cash Cover

Gold

Inventory

Real Estate

Over-collateralised Assets

Under-collateralised Assets

Carrying value 
of the assets

 669,592 

 171,256 

 367,392 

 13,333,408 

Fair value 
of collateral

 713,715 

 222,339 

 3,078,135 

 33,317,222 

Carrying value 
of the assets

 89,559 

 31,283 

 365,947 

 2,472,023 

Fair value 
of collateral

 70,797 

 30,609 

 158,663 

 1,597,850 

Unsecured and secured solely by 
third party guarantees

 -    

 -    

 3,776,289 

 -    

Total

 14,541,648 

 37,331,411 

 6,735,101 

 1,857,919 

31 December 2022

in thousands of GEL

Corporate

Consumer

Mortgage

Cash Cover

Gold

Inventory

Real Estate

Unsecured and secured solely by 
third party guarantees

Total

21

-

8,913

59,302

14,499

82,735

9

991

-

19,931

68,874

89,805

-

-

-

50,539

2,662

53,201

Loans to micro, 
small and medium 
enterprises

 169 

 271 

 1,238 

 155,409 

 21,440 

 178,527 

Loans to micro, 
small and medium 
enterprises

47

308

1,131

143,285

19,072

163,843

200

201

NOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS  CONTINUEDFNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023 
 
 
 
NOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS  CONTINUED

NOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS  CONTINUED

9. LOANS AND ADVANCES TO CUSTOMERS CONTINUED

10. INVESTMENT SECURITIES MEASURED AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME 

The gross carrying amount of loans by stages that have been modified since initial recognition at a time when the loss 
allowance was measured at an amount equal to lifetime expected credit losses and for which the loss allowance has 
changed during the reporting period to an amount equal to 12-month expected credit losses loans are the following:

in thousands of GEL

31 December 2023

31 December 2022

Stage 1

Stage 2

Stage 3

Total

 243,759 

 191,879 

 50,160 

 485,798 

 354,308 

 184,044 

 49,975 

588,327

At the central level a specific unit manages collateral to ensure that they serve as an adequate mitigation for credit 
risk management purposes. In line with the Group's internal policies, collateral provided to loans are evaluated by 
the Internal Appraisal Group (external reviewers are used in case of loans to related parties or specific cases when 
complex objects are appraised). The Internal Appraisal Group is part of the collateral management unit and, in order 
to ensure adequate and objective appraisal procedures, it is independent from the loan granting process. Real estate 
collateral of significant value is re-evaluated annually by internal appraisers. Statistical methods are used to monitor 
the value of real estate collateral that are of non-significant value and other types of collateral such as movable assets 
and precious metals.

In some instances, where the discounted recovery from the liquidation of collateral (adjusted for the liquidity haircut 
and discounted for the period of expected workout time) is larger than the estimated exposure at default, no credit 
loss allowance is recognised. Collateral values include the contractual price of third-party guarantees, which, due to 
their nature, are capped at the loan’s carrying value. The values of third-party guarantees in the tables above amounted 
to GEL 62,610 thousand and GEL 387,356 thousand as of 31 December 2023 and 2022, respectively. These third-party 
guarantees are not taken into consideration when assessing the impairment allowance. Refer to Note 40 for the 
estimated fair value of each class of loans and advances to customers. Interest rate analysis of loans and advances to 
customers is disclosed in Note 35. Information on related party balances is disclosed in Note 42. 

For the year ended 31 December 2023 amortised cost of loans with lifetime ECL immediately before contractual 
modification that was not a derecognition event was GEL 891,977 thousand (31 December 2022: GEL 1,796,668 
thousand). During 2023, gains less losses recognised in profit or loss on modifications of loans with lifetime ECL that 
did not lead to derecognition was GEL (1) thousand (2022: GEL (14) thousand).

For the year ended 31 December 2023 gross carrying amount of loans that were contractually modified (without 
derecognition) in the past when measured at lifetime ECL and which were reclassified to Stage 1 (12 months ECL) 
during the current year was GEL 513,241thousand (31 December 2022: GEL 1,063,796 thousand).

in thousands of GEL
Corporate bonds
Gross carrying amount
Fair value correction

Stage 1

Corporate bonds measured at FTOCI

Ministry of Finance of Georgia treasury bills

Gross carrying amount

Fair value correction

Stage 1

Ministry of Finance of Georgia treasury bills at FTOCI

Foreign government treasury bills

Gross carrying amount

Fair value correction

Stage 1

Foreign government treasury bills at FTOCI

Total investment securities measured at fair value through other comprehensive 
income excluding corporate shares

Corporate shares – unquoted

Total investment securities measured at fair value through other comprehensive 
income

31 December 
2023

31 December 
2022

 1,225,537 
 (114)

 1,296,095 
 (4,376)

 (422)

 (334)

 1,225,001 

 1,291,385 

 1,934,373 

 1,548,832 

 13,466 

 (3,707)

 11,035 

 (2,772)

 1,944,132 

 1,557,095 

 304,881 

 36,319 

 (1,015)

 (16)

 (702)

 (34)

 303,850 

 35,583 

 3,472,983 

 2,884,063 

 2,478 

 665 

 3,475,461 

 2,884,728 

All debt securities in 2023 and 2022 except for corporate bonds and foreign government treasury bills are issued by the 
Government of Georgia and National Bank of Georgia. Country rating for Georgia stands at BB with positive outlook 
(as assigned by Fitch rating agency in July 2023). 80.6% of corporate bonds are issued by triple A rated international 
financial institutions, 16.1% of corporate bonds are issued by BB rating and 3.3% by B+ rating. Information includes 
credit ratings assigned by the international rating agencies (Standard & Poor’s, Fitch), for those financial institutions 
which are not assigned credit ratings, country ratings are used.

The Group designated investments in corporate shares disclosed in the above table as equity securities at FVOCI. The 
FVOCI designation was made because the investments are expected to be held primarily for liquidity management or 
medium-term investment purposes instead of short-term profit making from subsequent sales. 

As at 31 December 2023 investment securities measured at fair value through other comprehensive income carried at 
GEL 970,019 thousand have been pledged with local banks or financial institutions as a collateral for other borrowed 
funds (2022: GEL 475,259 thousand). 

202

203

FNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023 
 
 
 
10. INVESTMENT SECURITIES MEASURED AT FAIR VALUE THROUGH OTHER COMPREHENSIVE INCOME 
CONTINUED

The movements in investment securities measured at fair value through other comprehensive income are as follows:

in thousands of GEL
Carrying amount as of 1 January
Purchases
Disposals

Redemption at maturity

Revaluation

Interest income accrued

Interest income received

Effect of translation to presentation currency

Transfer to repurchase receivables

Changes in credit loss allowance

Carrying amount as of 31 December

11. REPURCHASE RECEIVABLES

2023
2,884,728 
1,563,326 
(383,122)

2022
1,938,196 
2,412,783 
(816,417)

(854,540)

(391,341)

6,878 

284,495 

16,329 

196,114 

(275,820)

(178,112)

(16,975)

(25,007)

267,495 

(267,495)

(1,004)

(322)

3,475,461 

2,884,728 

Repurchase receivables represent securities sold under sale and repurchase agreements which the counterparty has 
the right, by contract or custom, to sell or repledge.

in thousands of GEL

Investment securities measured at FVOCI sold under sale and repurchase agreements

Total repurchase receivables

31 December 
2023

31 December 
2022

-

-

267,495

267,495

As at 31 December 2023 credit loss allowance for Investment securities measured at FVOCI sold under sale and 
repurchase agreements was nil (2022: nil). Meanwhile credit risk category of total portfolio is classified as very low.

Refer to Note 18 for liability leg of sale and repurchase agreements with other banks.

12. OTHER FINANCIAL ASSETS 

Other financial assets of the Group comprise the following: 

in thousands of GEL
Receivables on credit card services and money transfers
Receivable on terminated leases
Derivative financial assets 

Receivables on guarantees and letters of credit

Receivables from plastic card service providers

Derivatives margin

Advances paid to promotional service provider

Receivable from insurance service provides

Trade receivables

Investment held at fair value through profit or loss

Government subsidy related receivables

Prepayments for purchase of leasing assets

Receivables for rental income

Receivables from sales of non-financial assets

Other

Total gross amount of other financial assets

Less: credit loss allowance

Total other financial assets

31 December 
2023
 73,056 
 61,639 
 41,038 

31 December 
2022
46,724
40,103
69,921

 32,347 

 26,591 

20,762

 19,774 

13,965

 4,009 

 8,062 

 4,565 

 1,405 

 652 

 400 

23,140

28,081

2,837

19,733

21,194

3,892

9,704

3,981

2,794

666

657

 30,057 

 27,986

 338,322 

 301,413

 (56,461)

 (54,415)

 281,861 

 246,998

For the year end of 2023 other financial asset gross portfolio with related credit loss allowance represented: stage 
1 - GEL  245,665  thousand and GEL  4,776  thousand (2022: GEL 236,923 thousand and GEL 9,899 thousand); stage 2 - 
GEL  3,931  thousand and GEL  1,260  thousand (2022: GEL 412 thousand and GEL 66 thousand); stage 3 - GEL  88,725  
thousand and GEL  50,425  thousand (2022: GEL 64,078 thousand and GEL 44,450 thousand). GEL 61,639 thousand of 
receivable on terminated leases represents stage 3 financial instruments (2022: GEL 40,103 thousand).

204

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS CONTINUEDMANAGEMENT REPORT12. OTHER FINANCIAL ASSETS CONTINUED

Other financial assets of the Bank comprise the following:

in thousands of GEL
Receivables on credit card services and money transfers
Derivative financial assets 
Receivables on guarantees and letters of credit

Receivables from plastic card service providers

Derivatives margin

Advances paid to promotional service provider

Receivable from insurance service provides

Trade receivables

Investment held at fair value through profit or loss

Government subsidy related receivables

Receivables for rental income

Receivables from sales of non-financial assets

Other

Total gross amount of other financial assets

Less: credit loss allowance

Total other financial assets

31 December 
2023
 72,260 
 40,919 
 32,347 

31 December 
2022
 46,105 
 69,553 
 23,140 

 26,591 

20,762

 19,774 

13,965

 779 

 9,659 

 4,565 

 652 

 400 

 10,731 

2,837

 19,733 

21,194

 2,959 

 9,704 

 3,981 

 666 

  -  

 125,989 

 110,146 

 368,663 

 320,749 

 (18,576)

 (21,029)

 350,086 

 299,720 

13. FINANCE LEASE RECEIVABLES

As at 31 December 2023 finance lease receivables of GEL 370,795 thousand (2022: GEL 288,886 thousand) are 
represented by leases of fixed assets excluding land and buildings.  

The amount and type of collateral required depends on an assessment of the credit risk of the counterparty. The main 
types of collateral obtained are: 

•  Leased assets (inventory and equipment);

• 

 Down payment;

•  Real estate properties. 

The financial effect of collateral is presented by disclosing the collateral values separately for (i) those assets where 
collateral and other credit enhancements are equal to or exceed the assets’ carrying value (“over-collateralized 
assets”) and (ii) those assets where collateral and other credit enhancements are less than the assets’ carrying value 
(“undercollateralized assets”). 

Finance lease payments receivable and their present values as of 31 December 2023 are as follows: 

in thousands of GEL

Due
 in 1 year

Due 
between 1 
and 2 year

Due 
between 2 
and 3 year

Due  
between 3 
and 4 year

Due 
between 4 
and 5 year

Due                  
in 5 year or 
more

Total

Lease payments receivable 

172,834 

121,230 

70,102 

46,185 

28,990 

77,249 

516,590 

Unearned finance income

(44,846)

(30,807)

(18,991)

(12,424)

(7,964)

(22,059)

(137,091)

Credit loss allowance

(3,041)

(2,101)

(1,182)

(718)

(512)

(1,150)

(8,704)

Present value of lease payments 
receivable 

124,947 

88,322 

49,929 

33,043 

20,514 

54,040 

370,795 

Finance lease payments receivable and their present values as of 31 December 2022 are as follows:

in thousands of GEL

Due
 in 1 year

Due 
between 1 
and 2 year

Due 
between 2 
and 3 year

Due  
between 3 
and 4 year

Due 
between 4 
and 5 year

Due                  
in 5 year or 
more

Total

Lease payments receivable

143,900

89,898 

60,931 

35,399

24,306 

42,693 

397,127 

Unearned finance income

(36,763)

 (23,306)

 (13,885)

 (7,758)

 (4,454)

 (13,475)

 (99,641)

Credit loss allowance

(2,791)

 (1,795)

 (1,339)

 (951)

 (973)

 (751)

 (8,600)

Present value of lease payments 
receivable

For fair values refer to Note 40.

104,346

 64,797 

 45,707 

 26,690 

 18,879 

 28,467 

 288,886 

206

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS CONTINUEDMANAGEMENT REPORT13. FINANCE LEASE RECEIVABLES CONTINUED

13. FINANCE LEASE RECEIVABLES CONTINUED

The following table discloses the changes in the credit loss allowance and gross carrying amount for finance lease 
receivables between the beginning and the end of the reporting period: 

Gross carrying amount

Credit loss allowance

Stage 1 
(12-months
 ECL)

Stage 2 
(lifetime
 ECL for
 SICR)

Stage 3 
(lifetime
 ECL for
 defaulted)

Stage 1 
(12-months
 ECL)

Total

Stage 2 
(lifetime
 ECL for
 SICR)

Stage 3 
(lifetime
 ECL for
 defaulted)

Total

 242,914 

 36,718 

 17,854 

 297,486 

 4,122 

 2,173 

 2,305 

 8,600 

 (50,476)

 53,033 

 (2,557)

 (16,357)

 (5,018)

 21,375 

 4,109 

 (3,459)

 (650)

  -  

  -  

  -  

 (1,209)

 1,248 

 (39)

 (966)

 (354)

 1,320 

 255 

 (157)

 (98)

  -  

  -  

  -  

in thousands of GEL

At 1 January 2023

Transfers

 – to lifetime (from Stage 1 
and Stage 3 to Stage 2)
 – to defaulted (from Stage 1 
and Stage 2 to Stage 3)

 – to 12-months ECL (from 
Stage 2 and Stage 3 to 
Stage 1)

New originated or purchased

214,299 

-  

-   214,299 

2,916 

-  

-  

2,916 

(60,814)

(12,998)

(9,868)

(83,680)

(1,169)

(653)

(1,515)

(3,337)

(35,522)

(10,161)

(5,405)

(51,088)

(158)

(61)

(7)

(226)

948 

142 

306 

184 

52 

1,306 

850 

1,176 

9 

-  

9 

-  

10 

-  

28 

-  

Gross carrying amount

Credit loss allowance

Stage 1 
(12-months
 ECL)

Stage 2 
(lifetime
 ECL for
 SICR)

Stage 3 
(lifetime
 ECL for
 defaulted)

Stage 1 
(12-months
 ECL)

Total

Stage 2 
(lifetime
 ECL for
 SICR)

Stage 3 
(lifetime
 ECL for
 defaulted)

Total

190,697 

43,732 

27,694 

262,123 

2,712 

3,422 

3,649 

9,783 

(23,095)

29,847 

(6,752)

(13,873)

(4,680)

18,553 

7,688 

(7,653)

(35)

-  

-  

-  

(961)

1,385 

(424)

(733)

(128)

861 

199 

(195)

(4)

-  

-  

-  

in thousands of GEL

At 1 January 2022

Transfers

 – to lifetime (from Stage 1 
and Stage 3 to Stage 2)
 – to defaulted (from Stage 1 
and Stage 2 to Stage 3)

 – to 12-months ECL (from 
Stage 2 and Stage 3 to 
Stage 1)

New originated or purchased

178,718 

-  

-  

178,718 

3,933 

-  

-  

3,933 

Derecognised or fully repaid 
during the period

Net repayments

Foreign exchange 
movements

Other movements

Net re-measurement due 
to stage transfers, changes 
in risk parameters and 
repayments

(51,936)

(18,430)

(17,459)

(87,825)

(813)

(2,024)

(2,855)

(5,692)

(36,184)

(5,121)

(3,723)

(45,028)

-  

-  

-  

-  

(8,228)

(954)

(1,217)

(10,399)

 (85)

 (26)

 (141)

 (252)

(873)

(23)

793 

(103)

  -  

  -  

  -  

  -  

-  

-  

-  

-  

 (130)

 (261)

 1,219 

 828 

-  

-  

-  

-  

(972)

828 

867 

723 

At 31 December 2022

242,914 

36,718 

17,854  297,486 

4,122 

2,173 

2,305 

8,600 

299,243 

58,605 

21,651  379,499 

2,828 

3,033 

2,843 

8,704 

As at 31 December 2023, credit quality of finance lease receivables is analysed below: 

in thousands of GEL
Finance lease receivables risk category 
 – Very low

 – Low

 – Moderate

 – High

 – Default

Gross carrying amount

Credit loss allowance

Carrying amount

31 December 2023

Stage 1 
(12-months ECL)

Stage 2 
(lifetime ECL for 
SICR)

Stage 3 
(lifetime ECL for
 defaulted)

 250,267 

 48,976 

 - 

 - 

 - 

 299,243 

 (2,828)

 296,415 

 6,785 

 10,194 

 30,065 

 11,561 

 - 

 58,605 

 (3,033)

 55,572 

 - 

 - 

 - 

 - 

 21,651 

 21,651 

 (2,843)

 18,808 

Total

 257,052 

 59,170 

 30,065 

 11,561 

 21,651 

 379,499 

 (8,704)

 370,795 

209

Derecognised or fully repaid 
during the period

Net repayments

Foreign exchange 
movements

Other movements

Net re-measurement due 
to stage transfers, changes 
in risk parameters and 
repayments
At 31 December 2023

208

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS CONTINUEDMANAGEMENT REPORT 
 
 
13. FINANCE LEASE RECEIVABLES CONTINUED

As at 31 December 2022, credit quality of finance lease receivables is analysed below:

in thousands of GEL
Finance lease receivables risk 
category
 – Very low

 – Low

 – Moderate

 – High

 – Default

Gross carrying amount

Credit loss allowance

Carrying amount

31 December 2022

Stage 1 
(12-months ECL)

Stage 2 
(lifetime ECL 
for SICR)

Stage 3 
(lifetime ECL for
 defaulted)

 216,763

 26,063

 88 

  -  

  -  

  242,914

 (4,122)

 238,792

  -  

 6,982 

 9,780

 19,956

  -  

 36,718

 (2,173)

 34,545

Total

216,763

 33,045

 9,868

 19,956

 17,854

 297,486

 (8,600)

  -  

  -  

  -  

  -  

 17,854

 17,854

 (2,305)

 15,549

  288,886

The effect of collateral as at 31 December 2023:

in thousands of GEL
Finance lease receivables

Total

31 December 2023

Over-collateralised Assets

Under-collateralised Assets

Gross carrying value 
of the assets
290,573

Fair value of 
collateral
435,885

Gross carrying value of 
the assets
88,926

Fair value of 
collateral
72,935

290,573

435,885

88,926

72,935

The effect of collateral as at 31 December 2022:

in thousands of GEL
Finance lease receivables

Total

31 December 2022

Over-collateralised Assets

Under-collateralised Assets

Gross carrying value 
of the assets
226,389

Fair value of 
collateral
397,377

Gross carrying value of 
the assets
71,097

Fair value of 
collateral
57,456

226,389

397,377

71,097

57,456

14. OTHER ASSETS

in thousands of GEL
Current other assets
Repossessed collateral
Prepayments for other assets

Prepayments for purchase of leasing assets

Other inventories

Prepaid taxes other than income tax

Total current other assets

Non-current other assets

Assets repossessed from terminated leases

Prepayments for construction in progress

Prepaid insurance of leasing assets

Assets purchased for leasing purposes

Other 

Total non-current other assets

Total other assets

31 December 
2023

31 December 
2022

277,332
34,729

28,900

12,458

5,301

269,006
47,859

28,595

14,741

5,860

358,720

366,061

3,543

37,713

2,961

923

1,633

46,773

405,493

16,531

22,460

2,364

1,049

3,262

45,666

411,727

Repossessed collateral represents tangible assets acquired by the Group in settlement of defaulted loans, which is 
expected to be disposed in a foreseeable future. The assets do not meet the definition of non-current assets held for 
sale and are classified as inventories in accordance with IAS 2 “Inventories”. The assets were initially recognised at the 
lower of cost and net realisable value when acquired. In 2023, collaterals repossessed for settlement of defaulted loans 
amounted to GEL 97,602 thousand (2022: GEL 98,289 thousand).

For certain repossessed collateral, the Group has granted previous owners a right to repurchase the repossessed 
collateral at prices equal to or higher than the carrying value of the loan at the date of repossession. This right is 
usually effective for a period of 6 to 24 months from the repossession date, during this time the repossessed collateral 
may not be disposed to third parties. In some cases, prolongation of repurchase right is offered to the owners of the 
property. As at 31 December 2023, the carrying value of the repossessed collaterals subjected to the repurchase 
agreement was GEL 116,087 thousand (2022: GEL 143,780 thousand).

210

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS CONTINUEDMANAGEMENT REPORT 
 
 
 
    
15. PREMISES, EQUIPMENT AND INTANGIBLE ASSETS

16. RIGHT OF USE ASSETS 

in thousands of GEL

At cost

1 January 2022

Additions

Transfers within premises and equipment

Disposals

Land, premises 
and leasehold 
improvements

Office and 
other 
equipment*

Construction 
in progress

Total 
premises and 
equipment

Intangible 
assets

Total

203,363

 11,814 

 4,704 

279,130

 54,565 

 (274)

 (3,082)

 (19,867)

109,027

 27,559 

 (4,430)

 (2,958)

591,520

391,334 982,854

 93,938 

 89,345 

 183,283 

 -   

 -   

 -   

 (25,907)

 (4,770)

 (30,677)

Reclassification to right of use assets

 (20,813)

Impairment (charge)/reversal

Effect of translation to presentation 
currency

 746

 (107)

 -   

 349

 (148)

 -   

 -   

 -   

 (20,813)

 1,095

 (255)

 -   

- 

 (20,813)

 1,095

 (53)

 (308)

31 December 2022

Additions

Disposals

Impairment reversal/(charge)

Effect of translation to presentation 
currency

 196,625 

 313,755 

 6,624 

 (2,534)

 52,662 

 (6,437)

 519 

 (5)

 256 

 (10)

 129,198 

 46,222 

 (248)

 (474)

   -   

 639,578 

 475,856   1,115,434 

 105,508 

 91,995 

 197,503 

 (9,219)

 (583)

 (9,802)

 301 

 (15)

   -   

 (3)

 301 

 (18)

31 December 2023

 201,229 

 360,226 

 174,698 

 736,153 

 567,265  1,303,418 

Accumulated depreciation / 
amortisation

1 January 2022

(44,895) 

(167,968) 

Depreciation / amortisation charge

 (5,102)

 (19,377)

Elimination of accumulated depreciation 
of reclassification to right of use assets

Elimination of accumulated depreciation / 
amortisation on disposals

Effect of translation to presentation 
currency 

 9,249 

 -   

 943 

 11,612 

 107 

 105 

31 December 2022

 (39,698)

 (175,628)

Depreciation / amortisation charge

 (2,754)

 (21,047)

Reversal of elimination of accumulated 
depreciation

Elimination of accumulated depreciation / 
amortisation on disposals

Effect of translation to presentation 
currency

31 December 2023

Carrying amount

31 December 2022

31 December 2023

 (3,299)

 (8,083)

 524 

 5,144 

 5 

 7 

 (45,222)

 (199,607)

-

 -   

 -   

 -   

 -   

  -  

  -  

   -   

  -  

  -  

  -  

(212,863)  (123,928)  (336,791) 

 (24,479)

 (42,910)

 (67,389)

 9,249 

 -   

 9,249 

 12,555 

 2,084 

 14,639 

 212 

 48 

 260 

 (215,326)  (164,706) (380,032)

 (23,801)

 (51,664)  (75,465)

 (11,382)

 1,845 

 (9,537)

 5,668 

 27 

 5,695 

 12 

 (45)

 (33)

 (244,829)  (214,543)  (459,372)

156,927 

138,127 

129,198 

424,252 

311,150  735,402

 156,007 

 160,619 

 174,698 

 491,324 

 352,722   844,046 

The Group leases offices, branches and service centres. Rental contracts are typically made for fixed periods of 1 to 14 
years. 

Leases are recognised as a right-of-use asset and a corresponding liability from the date when the leased asset 
becomes available for use by the Group. 

The movements in right of use of assets are as follows:

in thousands of GEL
Carrying amount at 1 January
Additions of new contracts

Increases in value from substantial changes in contractual terms

Reclassification from premises and equipment

Disposals

Depreciation charge

Elimination of depreciation

Carrying amount at 31 December

2023
 100,209 
 30,450 

 (3,160)

  -  

 (3,470)

 (23,606)

2022
58,001
30,062

5,199

11,564

(1,830)

(17,277)

 11,568 

 14,490 

 111,991 

 100,209

The lease agreements do not impose any covenants, other than the security interests in the leased assets that are held 
by the lessor. Leased assets cannot be used as collateral for borrowings.

Expenses relating to short-term leases amounted GEL 814 thousand during 2023 (2022: GEL 2,385 thousand) and 
expenses relating to leases of low-value assets amounted GEL 6,961 thousand during 2023 (2022: GEL 6,769 thousand). 
These expenses are included in administrative and other operating expenses.

17. GOODWILL

As at 31 December 2023 the carrying amount of Goodwill represented GEL 28,197 thousand (2022: GEL 28,197 
thousand).

Goodwill Impairment Test 

Goodwill is allocated to cash-generating units (CGUs, which represent the lowest level within the Group at which the 
goodwill is monitored by the Management and which are not larger than a segment) as follows:

in thousands of GEL
Bank Republic JSC

Bank Republic Retail

Bank Republic Corporate

Bank Republic MSME

Bank Republic Other

Other

Total carrying amount of goodwill

31 December 
2023
24,166 
11,088 

31 December 
2022
24,166 
11,088 

7,491 

4,791 

796 

4,031 

7,491 

4,791 

796 

4,031

28,197  

28,197  

*Office and other equipment include furniture and fixtures, computer and office equipment, motor vehicles as well as other equipment.

As of 31 December 2023 GEL 462,570 thousand of premises and equipment and GEL 318,744 thousand of intangible 
assets were attributable to the Bank (2022: GEL 398,964 thousand and GEL 285,884 thousand).
Construction in progress consists of construction and refurbishment of branch premises and the Bank’s new 
headquarter, that will be transferred to premises upon completion.

The recoverable amount of each CGU was determined based on value-in-use calculations. These calculations use 
cash flow projections based on financial budgets covering a three-year period. Cash flows beyond the three-year 
period are extrapolated using the estimated growth rates stated below, which is relevant for the market, where CGU is 
operating.

212

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS CONTINUEDMANAGEMENT REPORT17. GOODWILL CONTINUED

18. DUE TO CREDIT INSTITUTIONS

Key assumptions used for value-in-use calculations is following:

Due to credit institutions of the Group are as follows: 

in thousands of GEL
Bank Republic JSC
Growth rate applied to free cash flow to equity beyond three years

Pre-tax discount rate

31 December 
2023

31 December 
2022

5.2% p.a.

5.2% p.a.

14.0% p.a.

14.7% p.a.

Pre-tax discount rate used for value-in-use calculations is the assumption to which the recoverable amount is most 
sensitive. The management determined the budgeted gross margin based on past performance and its market 
expectations. The weighted average long term growth rates used are consistent with the forecasts included in the 
industry reports. The discount rates reflect specific risks related to the relevant CGUs.

If the revised estimated pre-tax discount rate applied to the discounted cash flows of CGU Bank Republic Retail had 
been 10% higher than the management’s estimates or growth rate beyond three years of free cash flow to equity had 
been 10% lower, the Group would not need to reduce the carrying value of goodwill or carrying value of net assets of 
the CGU. Recoverable amount of Bank Republic Retail CGU exceeds its carrying amount by GEL 4,014,022 thousand 
(2022: 3,253,314 GEL thousand). The CGU’s carrying amount would equal its value in use at a discount rate of 36.77% 
p.a. (2022: 35.72% p.a.).

If the revised estimated pre-tax discount rate applied to the discounted cash flows of CGU Bank Republic Corporate 
had been 10% higher than the management’s estimates or growth rate beyond three years of free cash flow to equity 
had been 10% lower, the Group would not need to reduce the carrying value of goodwill or carrying value of net assets 
of the CGU. Recoverable amount of Bank Republic Corporate CGU exceeds its carrying amount by GEL 5,264,087 
thousand (2022: GEL 3,793,123 thousand). The CGU’s carrying amount would equal its value in use at a discount rate of 
36.29% p.a. (2022: 34.99% p.a.).

If the revised estimated pre-tax discount rate applied to the discounted cash flows of CGU Bank Republic MSME had 
been 10% higher than the management’s estimates or growth rate beyond three years of free cash flow to equity had 
been 10% lower, the Group would not need to reduce the carrying value of goodwill or carrying value of net assets of 
the CGU. Recoverable amount of Bank Republic MSME CGU exceeds its carrying amount by GEL 1,465,722 thousand 
(2022: GEL 1,073,190 thousand). The CGU’s carrying amount would equal its value in use at a discount rate of 25.62% p.a. 
(2022: 25.00% p.a.).

in thousands of GEL
Due to other banks
Correspondent accounts and overnight placements

Deposits from banks

Sale and repurchase agreements with other banks

Total due to other banks

Other borrowed funds

Borrowings from foreign banks and international financial institutions

Borrowings from other local banks and financial institutions

Borrowings from National Bank of Georgia

Total other borrowed funds

Total amounts due to credit institutions

31 December 2023

31 December 2022 

      263,600 

      629,252 

-

       892,852 

         2,286,371 

               46,973 

         1,120,755 

3,454,099

         4,346,951 

334,081 

38,469

262,415

634,965

2,185,622

34,239

1,030,534 

3,250,395

3,885,360

Refer to Note 35 for the disclosure of the maturity analysis of Due to credit institutions

Refer to Note 11 for Investment securities measured at FVOCI sold under sale and repurchase agreements.

Due to credit institutions of the Bank are as follows:

in thousands of GEL
Due to other banks
Correspondent accounts and overnight placements

Deposits from banks

Sale and repurchase agreements with other banks

Total due to other banks

Other borrowed funds

Borrowings from foreign banks and international financial institutions

Borrowings from National Bank of Georgia

Total other borrowed funds

Total amounts due to credit institutions

31 December 2023

31 December 2022 

263,600

629,252

-

892,852

2,086,093

1,120,755

3,206,848

4,099,700

334,081

38,468

262,415

634,964

2,004,229

1,030,534

3,034,763

3,669,727

214

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS CONTINUEDMANAGEMENT REPORT 
 
 
 
 
 
 
19. СUSTOMER ACCOUNTS

19. СUSTOMER ACCOUNTS CONTINUED

Customer Accounts of the Group are as follows: 

Refer to Note 40 for the disclosure of the fair value of each class of customer accounts. Information on related party 
balances is disclosed in Note 42. 

31 December 2023 

31 December 2022 

Customer Accounts of the Bank are as follows:

in thousands of GEL
State and public organisations
Current/settlement accounts

Term deposits

Other legal entities

Current/settlement accounts

Term deposits

Individuals

Current/settlement accounts

Term deposits

Total customer accounts

 1,129,559 

 556,672 

 7,228,054 

 1,183,946 

 5,270,799 

 4,573,486 

 19,942,516 

         1,053,255 

           553,743 

5,859,281

         1,265,154

         5,329,038

3,780,886

       17,841,357

in thousands of GEL
State and public organisations
Current/settlement accounts

Term deposits

Other legal entities

Current/settlement accounts

Term deposits

Individuals

Current/settlement accounts

Term deposits

Total customer accounts

31 December 2023 

31 December 2022 

1,129,559

556,672

7,387,472

1,197,115

5,270,799

4,573,486

20,115,103

1,053,255

553,743

5,993,520

1,266,152

5,329,038

3,780,886

17,976,594

State and public organisations include government owned profit orientated businesses.

Economic sector concentrations within customer accounts are as follows:

in thousands of GEL
Individuals
Trade

Financial services

Energy & utilities

Government sector

Construction

Services

Transportation

Real estate

Hospitality & leisure

Healthcare

Agriculture

Metals and mining

Other

31 December 2023

31 December 2022

Amount                 
9,842,452
1,805,484

1,828,336

920,555

823,516

755,125

754,889

708,925

545,278

228,611

206,274

77,871

23,321

1,421,879

%
49%
9%

9%

5%

4%

4%

4%

4%

3%

1%

1%

0%

0%

7%

  Amount
9,101,046
1,568,181

1,296,593

1,073,229

623,953

773,603

830,207

452,229

545,959

223,906

169,611

77,068

26,514

1,079,258

%
51%
9%

7%

6%

3%

4%

5%

3%

3%

1%

1%

1%

0%

6%

Total customer accounts

19,942,516

100% 17,841,357

100%

As of 31 December 2023, the Group had 154 customers (2022: 156 customers) with balances above GEL 10,000 
thousand. Their aggregate balance was GEL 7,281,004 thousand (2022: GEL 6,404,397 thousand) or 36.5% of total 
customer accounts (2022: 35.9%). 

As of 31 December 2023, included in customer accounts are deposits of GEL 146,550 thousand and GEL 208,214 
thousand (2022: GEL 72,591 thousand and GEL 188,699 thousand) held as collateral for irrevocable commitments 
under letters of credit and guarantees issued, respectively. The latter is discussed in Note 36. As of 31 December 2023, 
deposits held as collateral for loans to customers amounted to GEL 784,512 thousand (2022: GEL 478,295 thousand).

216

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS CONTINUEDMANAGEMENT REPORT 
 
 
 
 
 
 
 
 
 
 
20. DEBT SECURITIES IN ISSUE

20. DEBT SECURITIES IN ISSUE CONTINUED

Carrying amount as 
of 31 December 
2023
615,450
343,641

Maturity 
Date

6/19/2024
10/3/2024

204,643

2/4/2027

18,214 4/29/2030

Coupon 
rate

5.8%
10.8%

8.9%

8.0%

Effective 
interest 
rate
6.5%
11.4%

9.9%

8.5%

68,710 3/20/2026 3M TIBR + 2.75%

14.17%

10,171

6/27/2026 3M TIBR + 2.75%

14.08%

1,593

6/6/2024

1,663

7/15/2024

12.0%

12.0%

12.4%

12.4%

1,264,085

Carrying amount as 
of 31 December 
2022
614,748
343,891

Maturity 
Date

6/19/2024
10/3/2024

Coupon 
rate

5.80%
10.80%

Effective 
interest 
rate
6.40%
11.40%

204,477

2/4/2027

8.90%

9.90%

in thousands of GEL
Bonds issued on Irish Stock Exchange
Bonds issued on Irish Stock Exchange

Bonds issued on Irish Stock Exchange

Private placement

Bonds issued on Georgian Stock Exchange 

Bonds issued on Georgian Stock Exchange 

Baku Stock Exchange CJSC

Baku Stock Exchange CJSC

Total debt securities in issue

in thousands of GEL
Bonds issued on Irish Stock Exchange
Bonds issued on Irish Stock Exchange

Bonds issued on Irish Stock Exchange

Bonds issued on Georgian Stock Exchange JSC

Baku Stock Exchange CJSC

Baku Stock Exchange CJSC

Baku Stock Exchange CJSC

Total debt securities in issue

Currency

USD
USD

USD

USD

GEL

GEL

AZN

AZN

Currency

USD
USD

USD

GEL

AZN

AZN

AZN

On 23 September 2021 the TBC Kredit LLC issued interest-baring paperless unsecured bond in the amount of AZN 3 
million, with 2 year maturity at 12%. 

On 3 July 2019 the Bank completed the transaction of a debut inaugural USD 125 million 10.75% yield Additional 
Tier 1 Capital Perpetual Subordinated Notes issue (“AT1 Notes”). The AT1 Notes are listed on the regulated market of 
Euronext Dublin and are rated B- by Fitch. The AT1 Notes have been simultaneously listed on JSC Georgian Stock 
Exchange, making it the first dual-listed international offering of additional Tier 1 Capital Notes from Georgia.

 On 19 June 2019 the Bank completed the transaction of a debut USD 300 million 5-year 5.75% senior unsecured 
bonds issue. The Notes are listed on the regulated market of Euronext Dublin and are rated Ba2 by Moody’s and BB- 
by Fitch. The Notes have been simultaneously listed on JSC Georgian Stock Exchange, making it the first dual-listed 
international offering of senior unsecured Notes from Georgia.

21. PROVISION FOR LIABILITIES AND CHARGES 

Movements in credit loss allowance for performance guarantees, credit related commitment and liabilities and 
charges are as follows: 

in thousands of GEL
Carrying amount as of 1 January 2022
Charges/(releases) recorded in profit or loss

Performance 
guarantees
4,620 
2,931 

Credit 
related 
commitments
3,624 
(210)

Provision for 
other liabilities 
and charges
7,601 
2,000 

38,550

3/20/2023 TIBR 3M+3.25%

12.50%

Foreign exchange movements

4,904

9/23/2023

12.00%

12.40%

1,652

6/6/2024

12.00%

12.40%

1,591

7/15/2024

12.00%

12.40%

1,209,813

Carrying amount as of 31 December 2022

Charges less releases recorded in profit or loss

Foreign exchange movements

Carrying amount at 31 December 2023

(345)

7,206

 1,381 

 8 

 8,595 

(237)

3,177

 (477)

 (2)

 2,698 

 9,767 

 21,060 

Total
15,845 
4,721 

(658) 

(76)    

9,525

19,908

  -  

 242 

 904 

 248 

On 20 March 2023, TBC Leasing JSC placed senior secured bonds of amount GEL 100 million on the Georgian Stock 
Exchange JSC out of which as of 30 June 2023 GEL 88.71 million was sold to investors. The coupon rate of securities is 
variable, 2.75% added to the 3-month Tbilisi Interbank Interest rate. Fitch rates the bonds ‘BB-‘.

On 27 April 2023, the Bank has issued USD 30 million 7-year, 8% Subordinated notes, through the private placement, 
out of which as of 30 June 2023 USD 6.7 million was sold to investors.

On 28 June 2023, TBC Leasing JSC issued Green Bonds of amount GEL 15 million on the Georgian Stock Exchange 
JSC. The coupon rate of securities is variable, 2.75% added to the 3-month Tbilisi Interbank Interest rate. Fitch rates the 
bonds ‘BB-‘.

On 14 July 2022 the TBC Kredit LLC issued interest-baring paperless unsecured bond in the amount of AZN 1 million, 
with 2 year maturity at 12%.

On 7 June 2022 the TBC Kredit LLC issued interest-baring paperless unsecured bond in the amount of AZN 1 million, 
with 2 year maturity at 12%.

On 6 April 2022 the Bank completed the partial redemption of 2019 issued senior bond in the amount of USD 55 
million. Consideration paid amounted to USD 52 million. The difference between amount paid and amortised cost of 
the bond adjusted with transaction fee was accounted as a gain on extinguishment of debt in the amount of USD 2 
million recognized within other operating income.

On 28 October 2021, the Bank completed the transaction of USD 75 million 8.894% yield Additional Tier 1 Capital 
Perpetual Subordinated Notes issue (“AT1 Notes”) and successfully returned to the international capital markets. The 
AT1 Notes are listed on the regulated market of Euronext Dublin and are rated B- by Fitch. 

Credit related commitments and performance guarantees: Impairment allowance estimation methods differ for (i) 
letter of credits and guarantees and (ii) undrawn credit lines. For letter of credits and guarantees allowance estimation 
purposes the Group applies the staged approach and classifies them in stage 1, stage 2 or stage 3. Significant stage 
2 and 3 guarantees are assessed individually. Non-significant stage 3 as well as all stage 1 and stage 2 guarantees and 
letter of credits are assessed collectively using exposure, marginal probability of conversion, loss given default and 
discount factor. Amount of the expected allowance differs based on the classification of the facility in the respective 
stage. 

For impairment allowance assessment purposes for undrawn exposures the Group distinguishes between revocable 
and irrevocable loan commitments. For revocable commitments the Group does not create impairment allowance. As 
for the irrevocable undisbursed exposures the Group estimates utilization parameter (which represents expected limit 
utilization percentage conditional on the default event) in order to convert off-balance part of the exposure to on-
balance.

218

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS CONTINUEDMANAGEMENT REPORT22. OTHER FINANCIAL LIABILITIES

24. SUBORDINATED DEBT

Other financial liabilities of the Group comprise the following:: 

As of 31 December 2023, subordinated debt comprised of:

in thousands of GEL
Trade payables
Derivative financial liabilities

Payables to plastic card service providers

Liabilities for leasing activities

Transfers in transit

Payable to deposit insurance agency

Prepayments related to guarantees

Security deposits for finance lease receivables

Liabilities related to co-financing of hotels and restaurants sectors

Other accrued liabilities

Total other financial liabilities

Refer to Note 40 for disclosure of the fair value of other financial liabilities.

Other financial liabilities of the Bank comprise the following:

in thousands of GEL
Derivative financial liabilities
Trade payables

Transfers in transit

Payables to plastic card service providers

Payable to deposit insurance agency

Prepayments related to guarantees

Liabilities related to co-financing of hotels and restaurants sectors

Other accrued liabilities

Total other financial liabilities

23. OTHER LIABILITIES

Other liabilities comprise the following: 

in thousands of GEL
Accrued employee benefit costs

Advances received

Taxes payable other than on income

Other

Total other liabilities

31 December 2023
75,630
62,474

31 December 2022
49,210
73,102

34,628

28,428

15,424

1,385

471

467

-

57,589

276,496

22,785

38,747

43,905

1,365

804

137

550

19,913

250,518

31 December 2023
62,447
35,207

31 December 2022
72,945
24,974

15,424

35,818

1,385

471

1

57,500

208,254

43,905

22,992

1,365

804

550

19,918

187,453

31 December 2023
61,334

31 December 2022
52,060

15,670

15,978

9,537

102,519

15,164

4,101

9,061

80,386

All of the above liabilities are expected to be settled within twelve months after the year-end.

220

in thousands of GEL
Asian Development Bank

DEG

EBRD London

Global Climate Partnership 
Fund

European Fund for Southeast 
Europe

BlueOrchard Microfinance 
Fund

Grant 
Date
10/18/2016

9/26/2023

11/20/2023

Maturity 

Date Currency
USD

12/31/2026

Agreement 
interest            
rate
10.1%

Outstanding 
amount 
in original 
currency
50,841

Outstanding 
amount 
in GEL
136,732

9/26/2033

11/21/2033

EUR

USD

9.7%

11.4%

30,474

30,068

90,669

80,864

11/20/2018

11/20/2028

USD

11.8%

25,127

67,576

12/21/2018

12/21/2028

USD

8.8%

20,079

53,999

06/09/2023

06/09/2033

USD

11.5%

19,931

53,604

Green for Growth Fund

12/18/2015

12/16/2030

USD

11.8%

15,458

41,572

BlueOrchard Microfinance 
Fund

BlueOrchard Microfinance 
Fund

European Fund for Southeast 
Europe

European Fund for Southeast 
Europe

ResponsAbility SICAV (Lux) - 
Micro and SME Finance Fund

ResponsAbility SICAV (Lux) - 
Micro and SME Finance Fund

ResponsAbility SICAV (Lux) 
- Micro and SME Finance 
Leaders

ResponsAbility SICAV (Lux) - 
Financial Inclusion Fund

ResponsAbility SICAV (Lux) - 
Financial Inclusion Fund

12/14/2018

12/15/2025

USD

9.3%

15,008

40,363

12/14/2018

12/14/2028

USD

9.3%

14,983

40,296

12/18/2015

12/16/2030

USD

11.8%

7,728

20,785

3/15/2016

3/17/2031

USD

11.8%

7,727

20,780

11/30/2018

11/30/2028

USD

11.9%

5,958

16,025

04/07/2022

04/07/2032

USD

11.4%

5,184

13,943

04/07/2022

04/07/2032

USD

11.4%

4,168

11,209

04/07/2022

04/07/2032

USD

11.4%

3,965

10,662

11/30/2018

11/30/2028

USD

11.9%

3,130

8,418

Triple Jump Innovation Fund

3/14/2023

4/15/2028

USD

9.0%

3,097

8,330

ResponsAbility SICAV (Lux)
 - Micro and SME Finance
Leaders

ResponsAbility SICAV (Lux) - 
Microfinance Leaders

Private Lenders

Total subordinated debt

04/07/2022

04/07/2032

USD

11.4%

1,931

5,194

11/30/2018

11/30/2028

USD

11.9%

1,010

2,716

06/08/2017-
08/08/2023

11/18/2024-
08/08/2031

USD

8-9.5%

53,913

144,993

868,730

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS CONTINUEDMANAGEMENT REPORT24. SUBORDINATED DEBT CONTINUED

As of 31 December 2022, subordinated debt comprised of:

in thousands of GEL
Asian Developement Bank

Grant 
Date
10/18/2016

Maturity 

Date Currency
USD

12/31/2026

Agreement 
interest 
rate
12.2%

Outstanding 
amount 
in original 
currency
51,001

Outstanding 
amount 
in GEL
137,804

Private lenders

6/8/2017-12/6/2022 1/25/2023-3/31/2028

USD

8-9.5%

36,271

98,008

Global Climate Partnership 
Fund

European Fund for Southeast 
Europe

11/20/2018

11/20/2028

USD

9.2%

25,097

67,813

12/21/2018

12/21/2028

USD

8.8%

20,079

54,252

Green for Growth Fund

12/18/2015

12/16/2030

USD

12/14/2018

12/15/2025

USD

9.7%

9.3%

15,359

41,501

14,986

40,492

12/14/2018

12/14/2028

USD

9.3%

14,968

40,443

BlueOrchard Microfinance 
Fund

BlueOrchard Microfinance 
Fund

European Fund for Southeast 
Europe

European Fund for Southeast 
Europe

ResponsAbility SICAV (Lux) 
Micro and SME Finance 
Leaders

ResponsAbility SICAV (Lux) 
Micro and SME Finance Fund

ResponsAbility SICAV (Lux) 
Micro and SME Finance Fund

ResponsAbility SICAV (Lux) - 
Financial Inclusion Fund

ResponsAbility SICAV (Lux) - 
Financial Inclusion Fund

ResponsAbility SICAV (Lux) - 
Microfinance Leaders

Total subordinated debt

3/15/2016

3/17/2031

USD

9.7%

7,678

20,745

4/7/2022

4/7/2032

USD

9.9%

6,080

16,428

11/30/2018

11/30/2028

USD

11.3%

5,955

16,091

4/7/2022

4/7/2032

USD

9.9%

5,168

13,964

4/7/2022

4/7/2032

USD

9.9%

3,952

10,679

11/30/2018

11/30/2028

USD

11.3%

3,128

8,453

11/30/2018

11/30/2028

USD

11.3%

1,009

2,726

590,148

25. EQUITY

Share capital

in thousands of GEL, unless otherwise indicated
As of 31 December 2022

As of 31 December 2023

Number of 
ordinary shares
  52,539,769

Share Capital
21,014

  52,539,769

21,014

Each share has a nominal value of GEL 0.4 (31 December 2022: GEL 0.4 per share). All issued ordinary shares are fully 
paid and entitled to dividends. 

Dividends

in thousands of GEL
Dividends payable at 1 January

Interim dividend:

Dividends declared during the year

Dividends paid during the year:

Dividends declared during the year

Dividends paid during the year:

Dividends payable at 31 December 

2023
747

2022
314

 220,398 

238,000

 (220,398)

  (237,711)

 395,667 

 118,798 

 (395,667)

 (118,654)

747

747

On 11 August 2023, JSC TBC Bank’s shareholders agreed on an interim dividend of GEL 4.20 per share. The dividend 
was paid on 4 October 2023. 

On 27 March 2023, JSC TBC Bank’s shareholders passed a resolution to declare a final dividend of GEL 7.54 per share. 
The dividend was paid on 5 May 2023.

On 11 August 2022, JSC TBC Bank’s shareholders agreed on an interim dividend of GEL 4.53 per share. The dividend 
was paid on 4 October 2022. 

On 13 May 2022, JSC TBC Bank’s shareholders passed a resolution to declare a final dividend of GEL 2.26 per share. 
The dividend was paid on 8 July 2022.

12/18/2015

12/16/2030

USD

9.7%

7,679

20,749

Prior year final dividend:

The debt ranks after all other creditors in case of liquidation, except AT1 Notes listed in note 21.

Refer to Note 40 for the disclosure of the fair value of subordinated debt. Information on related party balances is 
disclosed in Note 42. 

222

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS CONTINUEDMANAGEMENT REPORT26. SHARE BASED PAYMENTS

2022-2024 remuneration scheme:

The current compensation system was approved by shareholders at the TBC Bank Group PLC’s Annual General 
Meeting in June 2021 and came into effect on 1 January 2022. It covers the period 2022-2024 inclusive. 

Share salary 2022-2024

The base salary of the executive management board members of the Bank is determined based on market practice 
and provides with a competitive fixed income to efficiently retain and reward TBC’s leadership.

For the CEO of the Bank the base salary comprises cash salary payable in GEL on a monthly basis and share salary.  
Salary shares are delivered during the first quarter of the second year (i.e. the year after the performance year). The 
number of shares is calculated based on the average share price of the last 10 days preceding the Remuneration 
Committee decision date. Shares do not have deferral period, are not subject to malus and claw back or any other 
restrictions and are vested immediately upon delivery. 

The Deputy CEOs’ base salary comprises only cash and is payable in GEL on a monthly basis. 

Variable Remuneration 

Variable remuneration of the Top Management consists of the annual bonus delivered in shares (the “Annual Bonus”) 
and the share awards under Long Term Incentive Plan (the “LTIP Award”). 60% of variable remuneration is LTIP Award 
and the remaining 40% constitutes the Annual Bonus.

Variable remuneration (Annual Bonus and LTIP Awards) are subject to meeting eligibility “gate KPIs”, which, based on 
the Remuneration Committee’s recommendation, can be amended every year by the Board, and will only be paid if the 
“gate KPIs” are met.

(a) Annual Bonus under Deferred Share plan 2022-2024

Annual Bonus is delivered in TBC PLC shares. The Top Management receives annual bonus entirely in TBC PLC shares 
and it does not comprise any cash component. The Annual Bonus KPIs are set at the beginning of each year in relation 
to that year by the Remuneration Committee.

The maximum opportunity of the Annual Bonus for each member of the Top Management is fixed at 135% of fixed 
salary.  For achieving target performance, no more than 50% of the maximum Annual Bonus opportunity is payable. 
For threshold performance, no Annual Bonus is paid. The number of Shares to be allocated is calculated based on the 
average share price of the last 10 days preceding the Remuneration Committee’s decision date. Annual Bonus share 
awards are governed by the Deferred Share Plan of TBC PLC as amended from time to time (the “Deferred Share 
Plan”).

The Top Management’s Annual Bonus awards are subject to a holding period (but not continued employment) over 2 
years period with 50% being released after one year and remaining 50% being released at the end of second year. The 
Annual Bonus is subject to malus and claw back provisions as described in the Deferred Share Plan. During the holding 
period, participants are entitled to vote at the shareholder meetings and receive dividends.

(b) Long Term Incentive Plan (LTIP) 2022-2024

Long term incentive plan is used to provide a strong motivational tool to achieve long term performance conditions 
and to provide rewards to the extent those performance conditions are achieved. Performance conditions are chosen 
to align the Group’s and the Bank’s executive directors’ interests with strategic objectives of the Group over multi-year 
periods and encourage a long-term view. 

The level of LTIP Award grant is determined pro rata from the LTIP maximum opportunity based on the assessment 
of the base i.e., prior year’s Annual Bonus corporate KPIs performance. LTIP Awards granted will then be subject to 
3-year LTIP forward-looking performance conditions and will vest at the end of 5-year period following the grant. LTIP 
Award forward-looking KPIs are set at the beginning of each year in relation to that year’s cycle by the Remuneration 
Committee.

The maximum opportunity of the LTIP Award in any given year is 161% of salary. 100% of the award will crystalize for 
achieving the maximum performance set for each measure. At threshold level of performance, for each measure, 25% 
of the award will crystalize.

26. SHARE BASED PAYMENTS CONTINUED

The Remuneration Committee has the discretion, any time after an award has been granted, to reduce (including 
to zero) an award if the Remuneration Committee considers that either the underlying financial performance of the 
Bank or the performance of the individual is such that the level of vesting cannot be justified. The Participants are not 
entitled to any dividend or voting rights until the LTIP Award vests.

Tabular information on the schemes is given below:

Number of unvested shares at the beginning of the period

Number of shares granted

Change in estimates of number of shares expected to be granted

Change in number of shares awarded for 2022 based on actual share price, 
exchange rate and KPI accomplishment

Number of shares vested

Number of unvested shares at the end of the period

31 December 2023

31 December 2022

2,044,604

 248,306 

 (764,037)

 (95,653)

 (239,096)

1,194,124

2,125,246

747,074

-   

(35,879)

(791,837)

2,044,604 

*The maximum amount is fixed share compensations for deferred for top management, the exact number will be calculated as per policy. 

Expense recognised as staff cost during the period was GEL 24,682 thousand (31 December 2022: GEL 21,672 
thousand).

The fair value of the employee services received in exchange for the grant of the equity instruments is determined 
by the nature the award. Currently there are several types of share based award schemes as described above. The 
deferred share salary and deferred share bonus are the grants of the possible bonus pool amount, which will be based 
on the performance conditions. The fair value of the award is determined by the present value of the amount as at 
grant date and probable performance conditions accomplishment. The LTIP is the award of potential maximum share 
numbers also up to performance conditions. The fair value of the award as at grant date is determined by the grant 
date share price and probable performance conditions accomplishment. The fair value amount of 2023 performance 
related grants is GEL 26,938 thousand.

Tax part of the existing bonus system is accounted for on an equity settled basis.

Staff costs related to equity settled part of the share-based payment schemes are recognised in the income statement 
on a straight line basis over the vesting period of each relevant tranche and corresponding entry is credited to share 
based payment reserve in equity.

224

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS CONTINUEDMANAGEMENT REPORT27. SEGMENT ANALYSIS

27. SEGMENT ANALYSIS CONTINUED

The Management Board (the “Board”) is the chief operating decision maker (CODM) and it reviews the Group’s internal 
reporting in order to assess the performance and to allocate resources. 

Following changes to the Group’s strategic focus, the management has reconsidered the existing segmentation 
of the Group by disclosing Georgian financial services and other relatively immaterial business directions, which is 
in line with how CODM analyses the Group results and make group level decisions. The segments are aggregated 
considering the similarity of business nature, geography and other economic characteristics:   

According to the updated segment definition starting from 1 January 2023, the operating segments are defined as 
follows:

Georgian financial services include JSC TBC Bank with its Georgian subsidiaries. The Georgia financial service 
segment consist of three major business sub-segments, while treasury and leasing businesses are combined into 
corporate and other sub-segment: 
•  Corporate – a legal entity/group of affiliated entities with an annual revenue exceeding GEL 20 million or which 

has been granted facilities of more than GEL 7.5 million. Some other business customers may also be assigned to 
the CIB segment or transferred to the micro, small and medium enterprises segment on a discretionary basis. In 
addition, CIB includes Wealth Management private banking services to high-net-worth individuals with a threshold 
of US$ 250,000 on assets under management (AUM), as well as on discretionary basis;

•  Retail – non-business individual customers; 
•  Micro, small and medium enterprises – business customers who are not included in the CIB segment; 
•  Corporate center, other and sub-segment eliminations - comprises the treasury operations, TBC Leasing and sub-

segment eliminations

•  Other operations and eliminations – includes non-material or non-financial subsidiaries of the group and intra-

group eliminations. 

Apart from strategical re-segmentation changes mentioned above, the Group has standard annual re-segmentations, 
after which some of the clients are reallocated between micro, small and medium enterprises and corporate segments.

The Board of Directors assesses the performance of the operating segments based on a measure of profit before 
income tax. 

The reportable segments are the same as the operating segments.

No revenue from transactions with a single external customer or counterparty amounted to 10% or more of the Group’s 
total revenue in 2023 and 2022.

The vast majority of the Group’s revenues are attributable to Georgia. A geographic analysis of origination of the 
Group’s assets and liabilities is given in Note 35.

Allocation of indirect expenses is performed based on drivers identified for each type of cost where possible. If there 
is no identifiable driver for any type of expense/overhead cost, those expenses are allocated between segments based 
on the same logic as applied for the expenses with similar nature (e.g. other operating expenses would follow the 
pattern of closest category of operating expenses).

The intersegment transfer pricing methodology is an internally developed tool founded on matched maturity logics. 
It is used to effectively manage liquidity and mitigate interest rate risks within the Group. The process entails the 
corporate centre borrowing monetary amounts (deposits) from different business segments. Compensation for 
each deposit is based on its specific currency, duration, type, liquidity and capital requirements, ensuring equitable 
treatment for each segment. In turn, business segments borrow funds from the corporate centre to finance loans and 
other assets. The pricing for each borrowing transaction is determined based on factors such as the currency, loan 
type (fixed, floating, mixed interest rates), loan duration, and capital requirement.  

A summary of the Group’s reportable segments for the years ended 31 December 2023 and 2022 is provided below: 

Segment disclosure below for 2023 is prepared with the effect of 2023 re-segmentations as described above:

in thousands of GEL

Interest income

Interest expense

Micro, 
small and 
medium 
enterprises

Corporate 
Center, 
other and sub-
segment
eliminations*

Other 
operations 
and 
intersegment 
eliminations* 

Georgian 
financial 
services

Total

Corporate

Retail

 792,698 

 879,106 

 584,108 

 426,797 

 2,682,709 

 6,718 

 2,689,427 

 (554,873)

 (172,430)

 (14,039)

 (535,338)

 (1,276,680)

 (252)

 (1,276,932)

Net interest gains on currency swaps

 4,805 

 644 

 41 

 77,611 

 83,101 

Inter-segment interest income/
(expense)

 310,127 

 (197,526)

 (236,024)

 123,423 

  -  

   -   

   -   

 83,101 

  -  

Net interest income

 552,757 

 509,794 

 334,086 

 92,493 

 1,489,130 

 6,466 

 1,495,596 

Fee and commission income

 105,418 

 379,799 

 87,206 

 (1,056)

 571,367 

 24 

 571,391 

Fee and commission expense

 (17,578)

 (161,999)

 (52,859)

 (4,424)

 (236,860)

Net fee and commission income

 87,840 

 217,800 

 34,347 

 (5,480)

 334,507 

 (55)

 (31)

 (236,915)

 334,476 

Net gains/(losses) from derivatives, 
foreign currency operations and 
translation
Net gains from disposal of investment 
securities measured at fair value through 
other comprehensive income

 110,127 

 85,214 

 48,535 

 28,521 

 272,397 

 (94)

 272,303 

   -   

   -   

   -   

 5,880 

 5,880 

   -   

 5,880 

Other operating income

 7,887 

 6,289 

 3,237 

Share of profit of associate

   -   

   -   

   -   

 5,626 

 657 

 23,039 

 657 

Other operating non-interest income

 118,014 

 91,503 

 51,772 

 40,684 

 301,973 

 161 

   -   

 67 

 23,200 

 657 

 302,040 

Credit loss (allowance)/recovery for 
loans to customers

Credit loss (allowance)/recovery for 
finance lease receivables
Credit loss (allowance)/recovery for 
performance guarantees 
Credit loss recovery/(allowance) for 
credit related commitments
Credit loss allowance for other financial 
assets
Credit loss recovery for financial assets 
measured at fair value through other 
comprehensive income
Net (impairment)/recovery of non-
financial assets
Operating income after expected 
credit and non-financial asset 
impairment losses

 (7,980)

 (52,911)

 (70,574)

 (67)

 (131,532)

 1,152 

 (130,380)

   -   

 (1,501)

   -   

  -  

 263 

 242 

 (6,435)

 (83)

 (62)

   -   

   -   

 (2,167)

 (2,167)

 171 

 (1,996)

 120 

 (28)

   -   

   -   

   -   

   -   

 (1,381)

 477 

 (3,055)

 (9,573)

 (944)

 (1,006)

   -   

   -   

   -   

   -   

 (1,381)

 477 

 (9,573)

 (1,006)

 (987)

 (879)

 (276)

 (1,447)

 (3,589)

 14 

 (3,575)

 741,909 

 765,466 

 349,447 

 120,017 

 1,976,839 

 7,839 

 1,984,678 

Staff costs

 (72,796)

 (202,752)

 (86,321)

 (19,566)

 (381,435)

 (4,036)

 (385,471)

Depreciation and amortization

 (12,173)

 (65,897)

 (19,317)

 (2,010)

 (99,397)

 (246)

 (99,643)

Administrative and other operating 
expenses

 (22,013)

 (125,580)

 (33,178)

 (14,358)

 (195,129)

 (1,519)

 (196,648)

Operating expenses

 (106,982)  (394,229)

 (138,816)

 (35,934)

 (675,961)

 (5,801)

 (681,762)

Profit before tax

Income tax expense

Profit for the year

 634,927 

 371,237 

 210,631 

 84,083 

 1,300,878 

 2,038 

 1,302,916 

 (90,565)

 (49,322)

 (31,361)

 (12,500)

 (183,748)

 (110)

 (183,858)

 544,362 

 321,915 

 179,270 

 71,583 

 1,117,130 

 1,928 

 1,119,058 

*The Group has not separated eliminations separately considering their immateriality. Meanwhile other operating income includes intergroup 
dividends of GEL 20,000 thousand.

226

227

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS CONTINUEDMANAGEMENT REPORT27. SEGMENT ANALYSIS CONTINUED

27. SEGMENT ANALYSIS CONTINUED

in thousands of GEL

Corporate

Retail

Micro, small 
and medium 
enterprises

Corporate 
center, 
other

Eliminations 
between 
Georgian 
financial 
service 
companies

Other 
operations 
and 
intersegment 
eliminations 

Georgian 
financial 
services

Total

Total gross loans and advances 
to customers reported

Total customer accounts 
reported

Total credit related 
commitments and 
performance guarantees

 8,283,723 

 7,513,229 

 5,480,822 

   -   

 (20,082)

 21,257,692 

 19,057 

 21,276,749 

 10,200,321 

 7,469,587 

 1,900,459 

 515,079 

 (142,922)

 19,942,524 

 (8)

 19,942,516 

 2,831,610 

 161,874 

 486,756 

   -   

 (939)

 3,479,301 

   -   

 3,479,301 

For comparison purposes segment disclosure below for 2022 is prepared with the effect of 2023 re-segmentations as 
described above:

in thousands of GEL

Interest income
Interest expense
Net interest gains on currency swaps

Corporate

Retail

 643,567 
 (375,691)
 1,126 

 816,689 
 (122,998)
 98 

Micro, 
small and 
medium 
enterprises

Corporate 
Center, 
other and sub-
segment
eliminations*

 474,468 
 (10,476)
 79 

 278,700 
 (502,170)
 33,408 

Georgian 
financial 
services

 2,213,424 
 (1,011,335)
 34,711 

Inter-segment interest income/
(expense)

Net interest income
Fee and commission income

 137,991 

 (254,943)

 (231,110)

 348,062 

  -  

 406,993 
 89,290 

 438,846 
 359,949 

 232,961 
 31,627 

 158,000 
 (3,251)

 1,236,800 
 477,615 

Fee and commission expense

 (15,434)

 (175,863)

 (13,820)

 (6,801)

 (211,918)

Net fee and commission income

 73,856 

 184,086 

 17,807 

 (10,052)

 265,697 

Other 
operations 
and 
intersegment 
eliminations* 

Total

 6,357 
 (62)
   -   

 2,219,781 
 (1,011,397)
 34,711 

  -  

 6,295 
 (2)

 (45)

 (47)

  -  

 1,243,095 
 477,613 

 (211,963)

 265,650 

Net gains/(losses) from derivatives, 
foreign currency operations and 
translation
Net gains from disposal of investment 
securities measured at fair value through 
other comprehensive income

 128,150 

 91,188 

 53,425 

 139,046 

 411,809 

 (3)

 411,806 

 3,573 

   -   

   -   

 2,238 

 5,811 

   -   

 5,811 

Other operating income
Share of profit of associate

 1,703 
 (232)

 6,180 
   -   

 1,230 
   -   

 10,303 
 584 

 19,416 
 352 

Other operating non-interest income

 133,194 

 97,368 

 54,655 

 152,171 

 437,388 

 259 
   -   

 256 

 19,675 
 352 

 437,644 

Credit loss (allowance)/recovery for 
loans to customers

Credit loss (allowance)/recovery for 
finance lease receivables
Credit loss (allowance)/recovery for 
performance guarantees 
Credit loss recovery/(allowance) for 
credit related commitments
Credit loss allowance for other financial 
assets
Credit loss recovery for financial assets 
measured at fair value through other 
comprehensive income
Net recovery/(impairment) of non-
financial assets
Operating income after expected 
credit and non-financial asset 
impairment losses
Staff costs

 2,024 

 (89,197)

 (21,273)

 (10)

 (108,456)

 3,209 

 (105,247)

   -   

 (226)

 (226)

 1,007 

 781 

   -   

 (2,831)

   -   

 (4)

 (59)

 345 

 (96)

 (76)

   -   

   -   

 (2,931)

 210 

 (1,423)

 (1,601)

 (416)

 (5,720)

 (9,160)

 84 

   -   

   -   

 778 

 862 

   -   

   -   

   -   

   -   

 (2,931)

 210 

 (9,160)

 862 

 432 

 (64)

 104 

 (828)

 (356)

 334 

 (22)

 612,270 

 629,779 

 283,666 

 294,113 

 1,819,828 

 11,054 

 1,830,882 

 (58,944)

 (164,777)

 (65,784)

 (12,663)

 (302,168)

 (4,358)

 (306,526)

228

Depreciation and amortization

 (6,664)

 (61,531)

 (14,377)

 (2,331)

 (84,903)

 (205)

 (85,108)

Provision for liabilities and charges

   -   

   -   

   -   

 (2,000)

 (2,000)

   -   

 (2,000)

Administrative and other operating 
expenses

 (23,954)

 (102,268)

 (27,486)

 (11,922)

 (165,630)

 (1,718)

 (167,348)

Operating expenses

 (89,562)

 (328,576)

 (107,647)

 (28,916)

 (554,701)

 (6,281)

 (560,982)

Profit before tax

Income tax expense

Profit for the year

 522,708 

 301,203 

 176,019 

 265,197 

 1,265,127 

 4,773 

 1,269,900 

 (54,273)

 (31,275)

 (20,037)

 (141,057)

 (246,642)

 (183)

 (246,825)

 468,435 

 269,928 

 155,982 

 124,140 

 1,018,485 

 4,590 

 1,023,075 

*The Group has not separated eliminations separately considering their immateriality. Meanwhile other operating income includes intergroup 
dividends of GEL 5,959 thousand.

229

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS CONTINUEDMANAGEMENT REPORT27. SEGMENT ANALYSIS CONTINUED

27. SEGMENT ANALYSIS CONTINUED

in thousands of GEL

Corporate

Retail

Micro, small 
and medium 
enterprises

Corporate 
center, 
other

Eliminations 
between 
Georgian 
financial 
service 
companies

Other 
operations 
and 
intersegment 
eliminations 

Georgian 
financial 
services

Total

Total gross loans and advances 
to customers reported

Total customer accounts 
reported

Total credit related 
commitments and 
performance guarantees

 6,459,584 

 6,753,242 

 4,646,363 

   -   

 (19,492)

 17,839,697 

 17,579 

 17,857,276 

 9,313,612   6,536,649 

 1,696,962 

 412,442 

 (118,300)

 17,841,365 

 (8)

 17,841,357 

 2,636,033 

 165,807 

 407,145 

   -   

 (910)

 3,208,075 

   -   

 3,208,075 

For comparison purposes segment disclosure below for 2022 is prepared without the effect of 2023 standard re-
segmentation as described above:

in thousands of GEL

Interest income
Interest expense
Net interest gains on currency swaps

Corporate

Retail

 630,350 
 (374,424)
 1,205 

 816,689 
 (122,998)
 98 

Micro, 
small and 
medium 
enterprises

Corporate 
Center, 
other and sub-
segment
eliminations*

 487,685 
 (11,743)
  -  

 278,700 
 (502,170)
 33,408 

Georgian 
financial 
services

 2,213,424 
 (1,011,335)
 34,711 

Inter-segment interest income/
(expense)

Net interest income
Fee and commission income

 140,947 

 (254,943)

 (234,066)

 348,062 

  -  

 398,078 
 87,510 

 438,846 
 359,949 

 241,876 
 33,407 

 158,000 
 (3,251)

 1,236,800 
 477,615 

Fee and commission expense

 (15,434)

 (175,863)

 (13,820)

 (6,801)

 (211,918)

Net fee and commission income

 72,076 

 184,086 

 19,587 

 (10,052)

 265,697 

Other 
operations 
and 
intersegment 
eliminations* 

Total

 6,357 
 (62)
   -   

 2,219,781 
 (1,011,397)
 34,711 

  -  

 6,295 
 (2)

 (45)

 (47)

  -  

 1,243,095 
 477,613 

 (211,963)

 265,650 

Net gains/(losses) from derivatives, 
foreign currency operations and 
translation
Net gains from disposal of investment 
securities measured at fair value through 
other comprehensive income

 126,900 

 91,188 

 54,675 

 139,046 

 411,809 

 (3)

 411,806 

 3,573 

   -   

   -   

 2,238 

 5,811 

   -   

 5,811 

Other operating income
Share of (loss)/profit of associate

 1,703 
 (232)

 6,180 
   -   

 1,230 
   -   

 10,303 
 584 

 19,416 
 352 

Other operating non-interest income

 131,944 

 97,368 

 55,905 

 152,171 

 437,388 

 259 
   -   

 256 

 19,675 
 352 

 437,644 

Credit loss (allowance)/recovery for 
loans to customers

Credit loss (allowance)/recovery for 
finance lease receivables
Credit loss (allowance)/recovery for 
performance guarantees
Credit loss recovery/(allowance) for 
credit related commitments
Credit loss allowance for other financial 
assets
Credit loss recovery for financial assets 
measured at fair value through other 
comprehensive income
Net (impairment)/recovery of non-
financial assets
Operating income after expected 
credit and non-financial asset 
impairment losses
Staff costs

 2,773 

 (89,197)

 (22,022)

 (10)

 (108,456)

 3,209 

 (105,247)

   -   

 (226)

 (226)

 1,007 

 781 

   -   

 (2,831)

   -   

 (4)

 (59)

 345 

 (96)

 (76)

   -   

   -   

 (2,931)

 210 

 (1,423)

 (1,601)

 (416)

 (5,720)

 (9,160)

 84 

   -   

   -   

 778 

 862 

   -   

   -   

   -   

   -   

 (2,931)

 210 

 (9,160)

 862 

 432 

 (64)

 104 

 (828)

 (356)

 334 

 (22)

 601,074 

 629,779 

 294,862 

 294,113 

 1,819,828 

 11,054 

 1,830,882 

 (58,944)

 (164,777)

 (65,784)

 (12,663)

 (302,168)

 (4,358)

 (306,526)

230

Depreciation and amortization

 (6,664)

 (61,531)

 (14,377)

 (2,331)

 (84,903)

 (205)

 (85,108)

Provision for liabilities and charges

   -   

   -   

   -   

 (2,000)

 (2,000)

   -   

 (2,000)

Administrative and other operating 
expenses

 (23,954)

 (102,268)

 (27,486)

 (11,922)

 (165,630)

 (1,718)

 (167,348)

Operating expenses

 (89,562)

 (328,576)

 (107,647)

 (28,916)

 (554,701)

 (6,281)

 (560,982)

Profit before tax

Income tax expense

Profit for the year

 511,512 

 301,203 

 187,215 

 265,197 

 1,265,127 

 4,773 

 1,269,900 

 (54,273)

 (31,275)

 (20,037)

 (141,057)

 (246,642)

 (183)

 (246,825)

 457,239 

 269,928 

 167,178 

 124,140 

 1,018,485 

 4,590 

 1,023,075 

*The Group has not separated eliminations separately considering their immateriality. Meanwhile other operating income includes intergroup 
dividends of GEL 5,959 thousand.

231

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS CONTINUEDMANAGEMENT REPORT27. SEGMENT ANALYSIS CONTINUED

27. SEGMENT ANALYSIS CONTINUED

in thousands of GEL

Corporate

Retail

Micro, small 
and medium 
enterprises

Corporate 
center, 
other

Eliminations 
between 
Georgian 
financial 
service 
companies

Other 
operations 
and 
intersegment 
eliminations 

Georgian 
financial 
services

Total

 6,301,961 

 6,753,242 

 4,803,986 

   -   

 (19,492)

 17,839,697 

 17,579 

 17,857,276 

 9,249,232   6,536,649 

 1,761,342 

 412,442 

 (118,300)

 17,841,365 

 (8)

 17,841,357 

Total gross loans and advances 
to customers reported

Total customer accounts 
reported

Total credit related 
commitments and 
performance guarantees

Segment disclosure below for 2022 is prepared without the effect of 2023 re-segmentations as described above:

in thousands of GEL

Interest income

Interest expense

Corporate

Retail

Micro, 
small and 
medium 
enterprises

Corporate 
centre 
and other 
operations

Total

 626,782 

 816,448 

 488,629 

 287,922 

 2,219,781 

 (368,195)

 (120,248)

 (11,632)

 (511,322)

 (1,011,397)

 2,574,861 

 165,807 

 468,317 

   -   

 (910)

 3,208,075 

   -   

 3,208,075 

Inter-segment interest income /(expense) 

 140,947 

 (254,944)

 (234,065)

 348,062 

  -  

Net interest gains on currency swaps

 1,205 

 98 

  -  

 33,408 

 34,711 

Net interest income

Fee and commission income

Fee and commission expense

 400,739 

 441,354 

 242,932 

 158,070 

 1,243,095 

 87,399 

 356,829 

 33,385 

-

 477,613 

 (12,868)

 (175,988)

 (13,275)

 (9,832)

 (211,963)

Net fee and commission income/(expense)

74,531

180,841

20,110

(9,832)

265,650

Net gains from derivatives, foreign currency operations and 
translation
Net gains from disposal of investment securities measured at 
fair value through other comprehensive income

Other operating income

Share of profit of associate

126,900

91,187

54,674

139,045

411,806

3,573

 1,702 

(232)

-

-

2,238

5,811

 6,579 

 1,417 

 9,977 

 19,675 

-

-

584

352

Other operating non-interest income

 131,943 

 97,766 

 56,091 

 151,844 

 437,644 

Credit loss recovery/(allowance) for loans to customers

 2,763 

 (88,185)

 (19,825)

Credit loss recovery for performance guarantees and credit 
related commitments

Credit loss recovery for finance lease receivables

 (2,889)

-

 341 

-

 (173)

-

  -  

  -  

 (105,247)

 (2,721)

 781 

 781 

Credit loss allowance for other financial assets

 (1,423)

 (1,602)

 (416)

 (5,719)

 (9,160)

Credit loss recovery for financial assets measured at fair value 
through other comprehensive income

Net recovery/(impairment) of non-financial assets

Operating income after expected credit and non-financial 
asset impairment losses

79

 432 

-

 (64)

-

783

 105 

 (495)

862

 (22)

 606,175 

 630,451 

 298,824 

 295,432 

 1,830,882 

Staff costs

 (59,710)

 (165,527)

 (65,904)

 (15,385)

 (306,526)

Depreciation and amortization

 (6,668)

 (61,535)

 (14,378)

 (2,527)

 (85,108)

Recovery for provision for liabilities and charges

-

-

-

(2,000)

(2,000)

Administrative and other operating expenses

 (23,371)

 (102,131)

 (26,258)

 (15,588)

 (167,348)

Operating expenses

Profit before tax

Income tax expense

Profit for the year

 (89,749)

 (329,193)

 (106,540)

 (35,500)

 (560,982)

 516,426 

 301,258 

 192,284 

 259,932 

 1,269,900 

 (54,289)

 (31,274)

 (20,038)

 (141,224)

 (246,825)

 462,137 

 269,984 

 172,246 

 118,708 

 1,023,075 

Total gross loans and advances to customers reported

 6,282,469 

 6,765,392 

 4,809,415 

  -  

 17,857,276 

Total customer accounts reported

 9,133,452 

 6,536,649 

 1,758,814 

 412,442 

 17,841,357 

Total credit related commitments and performance guarantees

 2,573,935 

 165,807 

 468,333 

  -  

 3,208,075 

232

233

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS CONTINUEDMANAGEMENT REPORT27. SEGMENT ANALYSIS CONTINUED

28. INTEREST INCOME AND EXPENSE

Segment disclosure below for 2023 is prepared with the effect of 2023 re-segmentations as described above:

Interest income and expense of the Group are as follows: 

in thousands of GEL
 – Fee and commission income
 – Other operating income
Total

Timing of revenue recognition:
 – At point in time
 – Over a period of time

Micro, 
small and 
medium 
enterprises
 87,206 
 3,237 
 90,443 

Corporate 
Center, 
other and sub-
segment
eliminations
 (1,057)
 5,626 
 4,569 

Other 
operations 
and 
intersegment 
eliminations 
 25 
 161 
 186 

Georgian 
financial 
services
 571,366 
 23,039 
 594,405 

Total
 571,391 
 23,200 
 594,591 

Corporate
 105,418 
 7,887 

Retail
 379,799 
 6,289 
 113,305   386,088 

 113,176 
 129 

 385,333 
 755 

 90,421 
 22 

 4,569 
 -    

 593,499 
 906 

 186 
 -    

 593,685 
 906 

*The Group has not separated eliminations separately considering their immateriality. Meanwhile other operating income includes intergroup 
dividends of GEL 20,000 thousand.

For comparison purposes segment disclosure below for 2022 is prepared with the effect of 2023 re-segmentations as 
described above:

Micro, 
small and 
medium 
enterprises
 31,627 
 1,230 
 32,857 

Corporate 
Center, 
other and sub-
segment
eliminations
 (3,251)
 10,305 
 7,054 

Other 
operations 
and 
intersegment 
eliminations 
 (2)
 258 
 256 

Georgian 
financial 
services
 477,615 
 19,417 
 497,032 

Total
 477,613 
 19,675 
 497,288 

Corporate
 89,290 
 1,702 
 90,992 

Retail
 359,949 
 6,180 
 366,129 

in thousands of GEL
 – Fee and commission income
 – Other operating income
Total

Timing of revenue recognition:
 – At point in time
 – Over a period of time

in thousands of GEL

Interest income calculated using effective interest method

Loans and advances to customers

Investment securities measured at fair value through other comprehensive income

Due from other banks

Repurchase receivables

Other financial assets

Other interest income

Finance lease receivables

Total interest income

Interest expense

Customer accounts

Due to credit institutions

Debt securities in issue

Subordinated debt

Other interest expense

Lease Liabilities

Total interest expense

2023

2022

2,224,514

1,911,782

284,495

99,777

   3,077   

2,824

196,114 

45,577

2,449

3,645

74,740

60,214

2,689,427

2,219,781

 (813,715)

(571,575)

 (288,250)

(266,280)

 (104,147)

(116,654)

 (67,539)

(53,889)

 (3,281)

(2,999)

 (1,276,932)

(1,011,397)

 83,101 

34,711 

 1,495,596 

1,243,095

 90,588 
 404 

 365,017 
 1,112 

 32,804 
 53 

 7,054 
 -    

 495,463 
 1,569 

 256 
 -    

 495,719 
 1,569 

Net interest gains on currency swaps

Net interest income

*The Group has not separated eliminations separately considering their immateriality. Meanwhile other operating income includes intergroup 
dividends of GEL 5,959 thousand.

During 2023 interest accrued on defaulted loans amounted to GEL 36,161 thousand (2022: 31,739 GEL thousand).

During 2023 capitalized interest expense in the amount of GEL 2,391 thousand (2022: GEL 1,794 thousand) was 
attributable to the development of the Group’s headquarter. The capitalisation rate used to determine the amount of 
borrowing costs eligible for capitalisation is weighted average of interest-bearing liabilities by currencies: 9.0% in GEL, 
2.1% in USD and 1.0% in EUR. (2022: 8.7% in GEL, 2.3% in USD and 0.6% in EUR). For details of construction in progress 
please refer to Note 15.

234

235

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS CONTINUEDMANAGEMENT REPORT 
 
 
28. INTEREST INCOME AND EXPENSE CONTINUED

29. FEE AND COMMISSION INCOME AND EXPENSE

Interest income and expense of the Bank are as follows:

in thousands of GEL

Interest income calculated using effective interest method

Loans and advances to customers

2023

2022

 2,221,832 

 1,908,843 

2023 

Investment securities measured at fair value through other comprehensive income

 287,835 

 198,918 

in thousands of GEL

Retail

Due from other banks

Repurchase receivables

Other financial assets

Total interest income

Interest expense

Customer accounts

Due to credit institutions

Debt securities in issue

Subordinated debt

Other interest expense

Lease Liabilities

Total interest expense

Net interest gains on currency swaps

Net interest income

 97,677 

 44,959 

 3,077 

 2,366 

 2,449 

 3,644 

 2,612,787 

 2,158,813 

 (821,549)

 (578,062)

 (273,545)

 (251,637)

 (94,321)

 (110,346)

 (64,632)

 (51,358)

 (2,955)

 (2,766)

 (1,257,002)

 (994,169)

 83,101 

 34,711 

 1,438,886 

 1,199,355 

Below tables disclose fee and commission income and expense by segments. For the definition of the segments refer 
to note 27.

Micro
small and 
medium 
enterprises

Corporate 

Corporate 
center, other 
and sub-
segment 
eliminations

Other 
operations 
and 
intersegment 
eliminations 

Georgian 
financial 
services

Total

310,450 

9 

310,459 

Fee and commission income in respect of financial instruments not at fair value through profit or loss:

 – Card operations

257,211 

53,245 

 – Settlement transactions

110,055 

 – Guarantees issued

 – Cash transactions

 – Issuance of letters of credit

 – Foreign exchange operations

25 

4,010 

1 

114 

17,785 

6,059 

4,935 

120 

783 

8 

14,214 

38,608 

8,039 

8,013 

4,546 

 – Other

8,383 

4,279 

31,990 

(14)

(92)

-   

-   

(31)

(8)

(912)

141,962 

44,692 

16,984 

8,103 

5,435 

43,740 

Total fee and commission income

379,799 

87,206 

105,418 

(1,057)

571,366 

Fee and commission expense in respect of financial instruments not at fair value through profit or loss:

 – Card operations

(141,793)

(33,468)

- 

 – Settlement transactions

 – Cash transactions

 – Guarantees received

 – Letters of credit

 – Foreign exchange operations

(6,826)

(5,514)

- 

- 

(8)

(9,251)

(2,584)

(276)

(38)

(5,571)

(6,347)

(1,706)

(2,517)

-   

-   

14 

(37)

(3,143)

-   

(3)

8 

(175,247)

(21,685)

(17,588)

(1,982)

(2,558)

-   

 – Other

(7,857)

(7,241)

(1,439)

(1,263)

(17,800)

-   

-   

-   

-   

-   

16 

25 

-   

-   

-   

-   

-   

(10)

(45)

141,962 

44,692 

16,984 

8,103 

5,435 

43,756 

571,391 

(175,247)

(21,685)

(17,588)

(1,982)

(2,558)

(10)

(17,845)

Total fee and commission expense

(161,998)

(52,858)

(17,580)

(4,424)

(236,860)

(55)

(236,915)

Net fee and commission income

217,801 

34,348 

87,838 

(5,481)

334,506 

(30)

334,476 

236

237

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023FNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONNOTES TO THE CONSOLIDATED AND SEPARATE FINANCIAL STATEMENTS CONTINUEDMANAGEMENT REPORT 
 
 
 
 
 
29. FEE AND COMMISSION INCOME AND EXPENSE CONTINUED

30. NET GAINS FROM CURRENCY DERIVATIVES, FOREIGN CURRENCY OPERATIONS AND TRANSLATION

2022*

in thousands of GEL

Micro, 
small and 
medium 
enterprise

Retail

Corporate

Corporate 
center, other 
and sub-
segment 
eliminations

Other 
operations 
and 
intersegment 
eliminations 

Georgian 
financial 
services

Total

Fee and commission income in respect of financial instruments not at fair value through profit or loss: 

 – Card operations

 – Settlement transactions

 – Guarantees issued

 – Cash transactions

 – Issuance of letters of credit

 – Foreign exchange operations

252,734 

94,987 

49 

6,024 

-  

153 

-  

16,163 

5,438 

5,792 

82 

757 

-  

13,195 

35,069 

5,403 

6,779 

5,243 

 – Other

6,002 

3,395 

23,600 

(3,124)

(103)

3 

-   

(45)

18 

1 

249,610 

124,242 

40,559 

17,219 

6,816 

6,171 

32,998 

(2)

249,608 

-   

-   

-   

-   

-   

-   

124,242 

40,559 

17,219 

6,816 

6,171 

32,998 

Total fee and commission income

359,949 

31,627 

89,289 

(3,250)

477,615 

(2)

477,613 

Fee and commission expense in respect of financial instruments not at fair value through profit or loss:

 – Card operations

(155,581)

-   

-   

 – Settlement transactions

 – Cash transactions

 – Guarantees received

 – Letters of credit

 – Foreign exchange operations

 – Other

(6,886)

(9,534)

(4,163)

(3,554)

(9)

-   

(39)

(9,185)

(590)

(19)

(107)

(16)

(5,738)

(1,052)

(3,115)

(1,240)

(897)

(3,392)

3,124 

(19)

(9,691)

-   

3 

2 

(152,457)

(22,177)

(18,460)

(3,714)

(1,256)

(1,041)

(220)

(12,813)

Total fee and commission expense

(175,863)

(13,820)

(15,434)

(6,801)

(211,918)

Net fee and commission income

184,086 

17,807 

73,855 

(10,051)

265,697 

-   

-   

-   

-   

-   

(7)

(38)

(45)

(47)

(152,457)

(22,177)

(18,460)

(3,714)

(1,256)

(1,048)

(12,851)

(211,963)

265,650 

*Starting from 2023 fee and commission income and expense are presented by segments.

Net gains from currency derivatives, foreign currency operations and translation for the following years are as follows:

in thousands of GEL
Net gains from trading in foreign currencies

Net gains/(losses) from foreign exchange translation

2023
201,457 

2022
145,969

71,179 

265,702

Net gains from derivative financial instruments other than derivatives on foreign currency

(333)

135

Total net gains from currency derivatives, foreign currency operations and translation

272,303 

411,806

31. STAFF COSTS

 Staff costs of the Group are as follows:

in thousands of GEL

Wages and salaries

Salaries and bonuses

Share based compensation

Pension contributions

Other compensation cost

Salaries and other employee benefits

Staff costs of the Bank are as follows:

in thousands of GEL

Wages and salaries

Salaries and bonuses

Share based compensation

Pension contributions

Other compensation cost

Salaries and other employee benefits

2023

2022

332,848

269,245

24,682

6,882 

21,059

21,672

5,450 

10,159

385,471

306,526

2023

2022

300,517

244,225

24,153

6,222

18,621

21,672

4,944 

8,432

349,513

279,273

Share based compensation represents remuneration paid in shares and is excluded as non-cash in the consolidated 
and separate statement of cash flows. 

Breakdown of monthly average number of employees by categories is as follows:

238

239

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDFNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 202331. STAFF COSTS CONTINUED

32. ADMINISTRATIVE AND OTHER OPERATING EXPENSES

Number of employees of the Group are as follows:

Administrative and other operating expenses of the Group are as follows:

Position

Top Management

Middle Management

Other Employees

Total

Number of employees of the Bank are as follows:

Position

Top Management

Middle Management

Other Employees

Total

Temporary

Permanent

Temporary

Permanent

Temporary

Permanent

Temporary

Permanent

Temporary

Permanent

Temporary

Permanent

2023

2022

-

5

-

289

1,000

7,443

8,737

-

6

-

286

1,105

6,965

8,362

2023

2022

-

5

-

243

938

6,669

7,855

-

6

-

237

1,038

6,252

7,533

in thousands of GEL

Advertising and marketing services

Intangible asset maintenance

Professional services

Taxes other than on income

Premises and equipment maintenance

Utilities services

Insurance

Occupancy and rent*

Communications and supply

Personnel training and recruitment

Stationery and other office expenses

Representative expenses

Transportation and vehicle maintenance

Business trip expenses

Security services

Charity

Loss on disposal of repossessed collateral

Loss on disposal of premises and equipment

Other

Total administrative and other operating expenses

*Includes short-term leases, low value leases not recognised under IFRS 16 scope.

2023

46,464

25,982

25,408

12,859

9,405

9,368

8,707

7,774

6,457

5,562

5,304

4,310

2,865

2,027

1,956

1,110

661

599

2022 

30,592

21,071

23,230

11,515

8,227

8,662

7,945

9,154

6,010

4,178

5,485

5,956

2,939

1,674

1,572

854

1,505

1,138

19,830

15,641

196,648

167,348

240

241

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDFNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 202332. ADMINISTRATIVE AND OTHER OPERATING EXPENSES CONTINUED

32. ADMINISTRATIVE AND OTHER OPERATING EXPENSES CONTINUED

Administrative and other operating expenses of the Bank are as follows:

Auditors’ remuneration is included within professional services expenses above and comprises:

Audit

Audit Related

Other Services

Total

in thousands of GEL

Advertising and marketing services

Professional services

Intangible asset maintenance

Utilities services

Premises and equipment maintenance

Taxes other than on income

Occupancy and rent*

Personnel training and recruitment

Communications and supply

Stationery and other office expenses

Representative expenses

Insurance

Business trip expenses

Security services

Charity

Transportation and vehicle maintenance

Loss on disposal of repossessed collateral

Loss on disposal of premises and equipment

Other

2023

45,369

23,981

22,332

8,959

8,231

6,985

5,604

5,374

5,317

4,943

4,268

2,495

1,859

1,739

1,094

749

579

539

16,477

2022 

29,591

21,888

17,632

8,303

7,740

6,201

6,810

4,017

4,919

5,167

5,910

2,583

1,515

1,406

749

905

1,297

983

11,527

Total administrative and other operating expenses

166,894

139,143

*Includes short-term leases, low value leases not recognised under IFRS 16 scope.

in thousands of GEL

2023

Audit of TBC Bank Group and 
subsidiaries annual financial 
statements

Review of TBC Bank Group and 
subsidiaries interim financial 
statements

Other assurance services*

Total auditors’ remuneration

2022

Audit of TBC Bank Group and 
subsidiaries annual financial 
statements

Review of TBC Bank Group and 
subsidiaries interim financial 
statements

Other assurance services*

Total auditors’ remuneration

 2,191 

  -  

  -  

 2,191 

1,894

 - 

  -  

 1,894

  -  

 237 

  -  

 237 

  -  

  201  

  -  

 201 

* Other assurance services include services provided by audit firms other than of the group auditor.

33. INCOME TAXES

Income tax credit/(expense) comprise of the following: 

in thousands of GEL

Current tax charge

Effect of change in tax legislation

Deferred tax credit

Total income tax expense for the year

  -  

  -  

 1,218 

 1,218 

  -  

  -  

  984

 984

 2,191 

 237 

 1,218 

 3,646 

  1,894

  201  

  984  

 3,079 

2023

 246,196 

  -  

 (62,338)

2022

144,919

112,877

(10,971)

 183,858 

246,825

242

243

In 2022 the Government of Georgia has approved the changes to the current corporate tax model in Georgia for 
financial institutions applicable from 2023.

According to the announced changes, the financial sector will no longer switch to the Estonian tax model, which was 
expected to exempt banks from paying corporate taxes on retained earnings and only required a payment of 15% 
corporate tax rate on distributed earnings.  

The change to the corporate taxation model has an immediate impact on deferred tax balances and a corresponding 
income tax expense, attributable to temporary differences between financial and tax accounting balances, arising 
from prior periods. In addition to above changes, tax authorities require the banks to reimburse the tax reliefs obtained 
through previous provisioning and interest income/expense calculation differences caused by differences in tax and 
IFRS bases.

As a result of these changes, in 2022 the Group has recognized net deferred tax liabilities and corresponding deferred 
tax expense in the amount of GEL 112,877 thousand in the statement of profit and loss. 

In addition, with the effect from 2023, the existing corporate tax rate for banks has been increased from 15% to 20%, 
while dividends will no longer be taxed with 5% dividend tax. 

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDFNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023 
 
 
 
33. INCOME TAXES CONTINUED

33. INCOME TAXES CONTINUED

Current income tax liability to the regulatory authorities is generally paid on a quarterly basis. The amount is calculated 
by dividing previous year current income tax amount by 4 equal portions. The liability is settled in the following year, 
based on current income tax liability amount as at year end.

The weighted average income tax rate is 2023: 20% (2022: 15%), when the income tax rate applicable to the majority of 
subsidiaries income ranged from 15% - 20% (2022: 15% - 20%). 

Reconciliation between the expected and the actual taxation (credit)/expense is provided below:

in thousands of GEL

Statutory rate

Profit before tax

2023

20%

2022

15%

 1,302,916 

1,269,900

Theoretical tax charge at weighted average applicable tax rate of 20% (2022: 15%)

 259,595 

190,594

Tax effect of items which are not deductible or assessable for taxation purposes:

Income which is exempt from taxation

Non-deductible expenses

Effects of changes in tax legislation

Other differences

 (70,860)

(38,636)

 654 

(5,146)

(385)

187

94,716

(36) 

Total income tax expense for the year                                                                     

183,858 

246,825

Differences between financial reporting framework and statutory taxation regulations in Georgia and Azerbaijan give 
rise to temporary differences between the carrying amount of assets and liabilities for financial reporting purposes 
and their tax bases. The tax effect of the movements in these temporary differences is detailed below and is recorded 
at the rate of 20% (2022: 15%) for Georgia and 20% (2022: 20%) for Azerbaijan. 

Income which is exempt from taxation includes interest income from placements in NBG, Georgian Government 
Treasury bills and IFI securities. Non-deductible expenses include penalties paid and charity expenses towards 
beneficiary which are not registered charity organizations.

Deferred tax assets/liabilities as of 31 December 2023 and 31 December 2022 are the following:

in thousands of GEL

Tax effect of (taxable)/deductible 
temporary differences and tax loss carry 
forwards

1 
January 
2023

Credited/ 
(charged) to 
profit or loss

Credited/ 
(charged) to other 
comprehensive 
income

Effect of 
currency 
translation

31 
December 
2023

Premises and equipment and intangibles

(50,887)

Loans and advances to customers

Other financial assets

Other assets

Other financial liabilities

Other liabilities

Share based payment

Goodwill

Investments in associates

One off reimbursement for different tax and 

IFRS bases

Net deferred tax asset/(liability)

Recognised deferred tax asset

Recognised deferred tax liability

Net deferred tax asset/(liability)

1,847 

4,754 

329 

(724)

(923)

4,302 

(4,987)

(423)

(64,101)

(110,813)

2,064 

(112,877)

(110,813)

(5,906)

(1,847)

1,076 

(70)

418 

1,346 

1,636 

1,584 

-   

64,101* 

62,338 

158 

62,180 

62,338 

-   

-   

(260)

-   

- 

-   

-   

-   

-   

-   

(1,827)

(58,620)

-   

-   

-   

- 

-   

-   

-   

-   

-   

-  

5,570 

259 

(306)

423 

5,938 

(3,403)

(423)

-  

(260)

(1,827)

(50,562)

-   

(1,827)

395 

(260)

(260)

-   

(50,957)

(1,827)

(50,562)

* The amount had no effect on the consolidated statement of profit and loss and other comprehensive income, as far as, one off deferred tax 
reimbursements required due to the changes in tax legislation in 2022, has been recorded to current income tax of 2023, leaving no effect on tax 
expenses. 

244

245

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDFNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023 
33. INCOME TAXES CONTINUED

34. RECONCILIATION OF LIABILITIES ARISING FROM FINANCING ACTIVITIES

1 
January 
2022

Credited/ 
(charged) to 
profit or loss

Effect of 
change in tax 
legislation

Effect of 
currency 
translation

31 
December 
2022

The table below sets out movements in the Group’s liabilities from financing activities for each of the periods 
presented. The items of these liabilities are those that are reported as financing activities in the statement of cash 
flows.  

in thousands of GEL

Tax effect of (taxable)/deductible temporary 
differences and tax loss carry forwards

Premises and equipment

Loans and advances to customers

Other financial assets

Other assets

Due to credit institutions

Other financial liabilities

Other liabilities

Share based payment

Goodwill

Investments in associates

One off reimbursement for different tax and IFRS 
bases

Net deferred tax asset/(liability)

Recognised deferred tax asset

Recognised deferred tax liability

Net deferred tax asset/(liability)

(1,162)

(13,399)

4,110

-

(368)

123

(922)

2,695 

-   

-   

-   

(8,923)

2,056

 (10,979)

 (8,923)

1,157

(50,882)

-

(50,887)

15,230

(4,092)

265

368 

(128) 

866

(2,695)

-   

-   

-   

-   

4,736 

64 

-   

(719)

(867)

4,302

(4,987)

(423)

(64,101)

16 

-   

- 

-   

-   

-

-   

-   

-   

-   

1,847

4,754

329 

-   

(724)

(923) 

4,302

(4,987)

(423)

(64,101)

10,971

(112,877)

16    (110,813)

  (8)

 -   

     16

  2,064

 10,979 

 (112,877)

10,971

 (112,877)

 -   

 (112,877)

 16  (110,813)

In the context of the Group’s current structure and Georgian tax legislation, tax losses and current tax assets of 
different group companies may not be offset against current tax liabilities and taxable profits of other group 
companies. Therefore, deferred tax assets and liabilities are offset only when they relate to the same taxable entity and 
the same taxation authority.

in thousands of GEL
Liabilities from financing activities at 
1 January 2022

Proceeds from principal 

Redemption of principal

Net interest movement**

Other non-cash movements*

Foreign exchange adjustments

Liabilities from financing activities at 
31 December 2022

Proceeds from principal 

Redemption of principal

Net interest movement**

Other non-cash movements*

Foreign exchange adjustments

Liabilities from financing activities at 
31 December 2023

Other 
borrowed 
funds

Debt 
securities 
in Issue

Subordinated 
debt

Lease 
Liabilities

Total

2,659,418

1,583,699

623,647

56,522  4,923,286  

2,501,875

 3,504

 62,578 

 -      2,567,957

 (1,731,699)

 (205,898)

 (13,710)

(13,099) (1,964,406)

 5,318 

 -    

 13,765

 (6,951)

 2,921 

 284 

 22,288 

 -    

36,553

29,602

 (184,517)

 (178,306)

 (85,288)

(8,020)

(456,131)

 3,250,395

 1,209,813

 590,148 

72,240 

 5,122,596

1,894,337 

95,820 

287,589 

-   

2,277,746 

(1,698,671)

(43,058)

(15,867)

(12,999) (1,770,595)

3,169 

(4,287)

-   

-   

4,869 

5,797 

4,355 

-   

2,505 

(270)

24,519 

(80)

2,967 

24,519 

13,091 

3,454,099 

1,264,085 

868,730 

83,410  5,670,324 

* Other non-cash movements represent additions less terminations for finance lease contracts and gain on extinguishment of debt securities in issue.
**Net interest movement includes interest accrued and interest paid. Interest paid on other borrowed funds, debt securities in issue, subordinated debt 
and lease liabilities is included in operating cash flow interest paid caption.

35. FINANCIAL AND OTHER RISK MANAGEMENT

Credit Quality

Depending on the type of financial asset the Group may utilize different sources of asset credit quality information 
including credit ratings assigned by the international rating agencies (Standard & Poor’s, Fitch), credit scoring 
information from credit bureau and internally developed credit ratings. Financial assets are classified in an internally 
developed credit quality grades by taking into account the internal and external credit quality information in 
combination with other indicators specific to the particular exposure (e.g. delinquency). The Group defines following 
credit quality grades: 

•  Very low risk – exposures demonstrate strong ability to meet financial obligations; 

•  Low risk – exposures demonstrate adequate ability to meet financial obligations;  

•  Moderate risk – exposures demonstrate satisfactory ability to meet financial obligations; 

•  High risk – exposures that require closer monitoring, and

•  Default – exposures in default, with observed credit impairment.  

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35. FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED

The table below shows internal and external grades used in ECL calculation.

Exposures which are moved to stage 2 from default state are kept there for certain period before transferring to Stage 1 
and classified as fully performing instruments again.

Credit 
quality 
grade

Very low

Low

Moderate

High

Internal rating grades

External ratings

Rating for 
consumer loans

Ratings for Loans to 
micro, small and 
medium enterprises

Rating for 
corporate 
loans

Credit bureau 
(when applicable)

International credit agency 
ratings (when applicable)

1-10

11-21

22-35

36-44

1-2

3-5

6-9

1-10

A; B; C1; C2; C3 A1.3; A1.4; A1.5; A2; A3; B1; B2

11-18 A; B; C1; C2; C3; D1; D2; D3

A2; A3; B1; B2; B3; C1

19-31

A; B; C1; C2; C3; D1; D2; D3; 
E1; E2; E3

A1.3; A1.4; A1.5; A2; A3; B1; B2; 
B3; C1; C2; C3

10-16

32-56

D1; D2; D3; E1; E2; E3

A1.3; A1.4; A1.5; A2; A3; B1; B2; 
B3; C1; C2; C3; D1; D2; D3

Expected credit loss (ECL) measurement

ECL is a probability-weighted estimate of the present value of future cash shortfalls.  An ECL measurement is unbiased 
and is determined by evaluating a range of possible outcomes. ECL measurement is based on four components used 
by the Group: Probability of Default (“PD”), Exposure at Default (“EAD”), Loss Given Default (“LGD”) and Discount Rate. 
The estimates consider forward looking information, that is, ECLs reflect probability weighted development of key 
macroeconomic variables that have an impact on credit risk. 

The Group uses is a three-stage model for ECL measurement and classifies its borrowers across three stages: 
The Group classifies its exposures as Stage 1 if no significant deterioration in credit quality occurred since initial 
recognition and the instrument was not defaulted when initially recognized. The exposure is classified to Stage 2 
if the significant deterioration in credit quality was identified since initial recognition but the financial instrument 
is not considered defaulted. The exposures for which the defaulted indicators have been identified are classified 
as Stage 3 instruments. The Expected Credit Loss (ECL) amount differs depending on exposure allocation to one 
of the Stages. In the case of Stage 1 instruments, the ECL represents that portion of the lifetime ECL that can be 
attributed to default events potentially occurring within the next 12 months from the reporting date. In case of Stage 
2 instruments, the ECL represents the lifetime ECL, i.e. credit losses that can be attributed to possible default events 
during the whole lifetime of a financial instrument. Generally, lifetime is set equal to the remaining contractual maturity 
of the financial instrument. Factors such as existence of contractual repayment schedules, options for extension of 
repayment maturity and monitoring processes held by The Group affect the lifetime determination.  In case of Stage 3 
instruments, default event has already incurred and the lifetime ECL is estimated based on the expected recoveries.

Definition of default 

Financial assets for which the Group observed occurrence of one or more loss events are classified in Stage 3.

The Group uses both quantitative and qualitative criteria for the definition of default. The borrower is classified as 
defaulted if at least one of the following occurred:

•  Any amount of contractual repayments is past due more than 90 days; 

•  Factors indicating the borrower’s unlikeliness-to-pay. 

In case of individually significant borrowers The Group additionally applies criteria including but not limited to: 
bankruptcy proceedings, significant fraud in the borrower’s business that significantly affected its financial condition, 
breach of the contract terms etc. For SME and corporate borrowers, default is identified on the counterparty level, 
meaning that all the claims against the borrower are treated as defaulted. As for retail and micro exposures, facility level 
default definition is applied considering additional pulling effect criteria. If the amount of defaulted exposure exceeds 
predefined threshold, all the claims against the borrower are classified as defaulted. Once financial instrument is 
classified as defaulted, it remains as such until it no longer meets any of the default criteria for a consecutive period of 
six months, in which case exposure is considered to no longer be in default (i.e. to have cured). Probation period of six 
months has been determined on analysis of likelihood of a financial instrument returning to default status after curing. 

Significant increase in credit risk (“SICR”)

 Financial assets for which the Group identifies significant increase in credit risk since its origination are classified in 
Stage 2. SICR indicators are recognized at financial instrument level even though some of them refer to the borrower’s 
characteristics. The Group uses both quantitative and qualitative indicators of SICR.

Quantitative criteria

On a quantitative basis the Group assesses change in probability of default parameter for each particular exposure 
since initial recognition and compares it to the predefined threshold. When absolute change in probability of default 
exceeds the applicable threshold, SICR is deemed to have occurred and exposure is transferred to Stage 2. While 
defining and applying SICR thresholds, the Bank considers product type, age of the contracts and rating at origination, 
therefore, SICR threshold for each particular sub segment vary. Below we disclose the threshold ranges across the 
relevant sub groups in percentage points triggering contract to move to stage 2:

Mortgage

Consumer (further divided into subgroups to apply thresholds)

Micro (further divided into subgroups to apply thresholds)

Qualitative criteria

0% - 10.4%

0% - 28.2%

0% - 28.7%

Financial asset is transferred to Stage 2 and lifetime ECLs is measured if at least one of the following SICR qualitative 
criteria is observed:

•  delinquency period of more than 30 days on contractual repayments;

•  exposure is restructured, but is not defaulted;

•  borrower is classified as “watch”. 

The Group has not rebutted the presumption that there has been significant increase in credit risk since origination 
when financial asset becomes more than 30 days past due. This qualitative indicator of SICR together with debt 
restructuring is applied to all segments. Particularly for corporate and SME segment the Group uses downgrade of 
risk category since origination of the financial instrument as a qualitative indicator of SICR. Based on the results of the 
monitoring, borrowers are classified across different risk categories. In case there are certain weaknesses present, 
which if materialized may lead to loan repayment problems, borrowers are classified as “watch” category. Although 
watch borrowers’ financial standing is sufficient to repay obligations, these borrowers are closely monitored and 
specific actions are undertaken to mitigate potential weaknesses. Once the borrower is classified as “watch” category, 
it is transferred to Stage 2. If any of the SICR indicators described above occur financial instrument is transferred to 
Stage 2. Financial asset may be moved back to Stage 1, if SICR indicators are no longer observed.

ECL measurement 

The Group utilizes two approaches for ECL measurement – individual assessment and collective assessment. 
Individual assessment is mainly used for stage 2 and stage 3 individually significant borrowers. For selecting 
individually significant exposures, the management uses the following estimated thresholds above which exposures1 
are selected for individual review: for stage 2 - to GEL 10 million and for stage 3 - GEL 4 million. Additionally, the Group 
may arbitrarily designate selected exposures to individual measurement of ECL based on the Group’s credit risk 
management or underwriting departments’ decision. The individual assessment takes into account latest available 
information in order to define ECL under baseline, upside and downside scenarios. 

The Group uses the discounted cash flow (DCF) method for the determination of recovery amount under individual 
assessment. In order to ensure the accurate estimation of recoverable amount the Group utilizes scenario analysis 
approach. Scenarios may be defined considering the specifics and future outlook of individual borrower, sector the 
1 Total exposure of the bank toward the borrower or group of interconnected borrowers

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35. FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED

borrower operates in or changes in values of collateral.  In case of scenario analysis, The Group forecasts recoverable 
amount for each scenario and estimates respective losses. Ultimate ECL is calculated as the weighted average of 
losses expected in each scenario, weighted by the probability of scenario occurring.

As for the non-significant and non-impaired significant borrowers The Group estimates expected credit losses 
collectively. For the collective assessment and risk parameters estimation purposes the exposures are grouped into 
a homogenous risk pools based on similar credit risk characteristics. Common credit risk characteristics of the group 
include but are not limited to: Stage (Stage 1, Stage 2 or Stage 3), type of counterparty (individual vs business), type 
of product, rating (external or internal), overdue status, restructuring status, months in default category or any other 
characteristics that may differentiate certain sub-segments for risk parameter’s estimation purposes. Number of pools 
differs for different products/ segments considering specifics of portfolio and availability of data within each pool. 
Collective ECL is the sum of the multiplications of the following credit risk parameters: EAD, PD and LGD, that are 
defined as explained below, and discounted to present value using the instrument’s effective interest rate. 

The key principles of calculating the credit risk parameters:

Exposure at default (EAD) 

The EAD represents estimation of exposure to credit risk at the time of default occurring during the life of financial 
instrument. The EAD parameter used for the purpose of the ECL calculation is time-dependent, i.e. the Group allows 
for various values of the parameter to be applied to subsequent time periods during the lifetime of an exposure. 
Such structure of the EAD is applied to all Stage 1 and Stage 2 financial instruments. In case of Stage 3 financial 
instruments and defaulted POCI assets, the EAD vector is one-element with current EAD as the only value. EAD is 
determined differently for amortising financial instruments with contractual repayment schedules and for revolving 
facilities. For amortising products EAD is calculated considering the contractual repayments of principal and interest 
over the 12-month period for facilities classified in Stage 1 and over lifetime period for remaining instruments. It is 
additionally adjusted to include effect of reduction in exposure due to prepayments - Namely full prepayment ratio.  
Full Prepayment Ratio (FPR) parameter represents the probability that a financial instrument will be fully prepaid during 
the particular period to maturity. For the purpose of calculating Full Prepayment Ratio, the Group make the analysis of 
the historical data of the contracts fully prepaid until the maturity. For revolving facilities, the Bank calculates the EAD 
based on the expected limit utilisation percentage conditional on the default event. 

Probability of default (PD)

Probability of default parameter reflects the likelihood of a default of a facility over a particular time horizon. It provides 
an estimate of the likelihood that a borrower will be unable to meet its contractual debt obligations. The PD parameter 
is time-dependent (i.e. has a specific term structure) and is applied to all non-defaulted contracts. Taking into account 
specific nature of different segments of clients for which the PD is estimated as well as unique characteristics that 
drive their default propensity, the PD is modelled differently for Retail and Micro segments and Corporate and SME 
segments. PD assessment approach is also differentiated for different time horizons and is further adjusted due to 
expected influence of macroeconomic variables as forecasted for the period (see ‘Forward Looking Information” 
section for further details on incorporation of macroeconomic expectations in ECL calculation). FLI adjustment is 
applied on PD for the three-year period, given the uncertainty involved in the macroeconomic forecasts for the longer 
time horizon. Two types of PDs are used for calculating ECLs: 12-month and lifetime PD. Lifetime PDs represent the 
estimated probability of a default occurring over the remaining life of the financial instrument and it is a sum of the 12 
months marginal PDs over the life of the instrument. The Group generally uses number based approach of PD model 
construction, however for the nonhomogeneous portfolios exposure-weighted approach is utilised. The Group uses 
different statistical approaches such as the extrapolation of 12-month PDs based on migration matrixes, developing 
lifetime PD curves based on the historical default data and gradual convergence of long-term PD with the long-term 
default rate.

Loss given default (LGD)

The LGD parameter represents the share of an exposure that would be irretrievably lost if a borrower defaults. For 
Stage 1 and Stage 2 financial instruments, the LGD is estimated for each period in the instrument’s lifetime and reflects 

the share of the expected EAD for that period that will not be recovered over the remaining lifetime of the instrument 
after the default date. For Stage 3 financial instruments, the LGD represents the share of the EAD as of reporting 
date that will not be recovered over the remaining life of that instrument. Assessment of LGD varies by the type of 
counterparty, segment, type of product, securitization level, availability of historical observations and portfolio sale. 
The general LGD estimation process employed by the Group is based on the assumption that after the default of the 
exposure, two mutually exclusive scenarios are possible. Non-sold scenario-The exposure either leaves the default 
state (cure scenario) or does not leave the default state and will be subject to recovery process (non-cure scenario); 
Sold scenario- exposure is sold. The probability that an exposure is sold, probability of a cure and the probability that 
a cured exposure defaults again are all determined in the estimation process. Risk parameters applicable to both 
sub-scenarios, i.e. cure rates and recovery rates, are estimated by means of migration matrices approach, whereas the 
probability of sale is determined by expert judgement until enough data is gather to allow for statistical estimation. 
For each LGD portfolio the Group defines the recovery horizon for non-sold exposures and maximum period for 
an exposure to be sold (which is set at the average time-to-sale), after which no material recoveries are assumed. 
Recovery horizon is defined by data analytics and expert judgment. For certain portfolios based on the limitations of 
observations alternative versions of the general approach may be applied. For significant corporate exposures, the 
Group uses the LGD modelling approach that is based on realized recoveries from historical defaults, adjusted with 
approximation of future recoveries from individually assessed defaulted exposures. In order to model LGD for SME 
and non-significant corporate borrowers, the Group is estimating recoverable amount from the collateral and assumes 
that no recoveries from cash is expected. In order to estimate recoverable amount from the collateral the Group is 
applying respective haircuts defined for different types of collateral and discounts them using effective interest rate 
over the realization period. In addition, at each reporting date, the Group makes the decision which historical data 
horizon should be used in order to model recoveries.

Forward-looking information

The measurement of unbiased, probability weighted ECL requires inclusion of forward-looking information obtainable 
without undue cost or effort. For forward-looking information purposes, the Group defines three macro scenarios. The 
scenarios are defined as baseline (most likely), upside (better than most likely) and downside (worse than most likely) 
scenarios of the state of the economy. To derive the baseline macro-economic scenario, the Group takes into account 
forecasts from various external sources – the National Bank of Georgia, Ministry of Finance, International Monetary 
Fund (“IMF”) as well as other International Financial Institutions (“IFI”’s) – in order to ensure the to the consensus 
market expectations. Upside and downside scenarios are defined based on the framework developed by the Group’s 
macroeconomic unit.

The Group uses statistical models and historical relationship between the various macroeconomic factors and default 
observations to derive forward-looking adjustments. In case these models do not provide reasonable results either 
from statistical or business perspective, the Group may apply expert judgment or use alternative approach. As at 31 
December 2023, the Group employs statistical models to derive forward looking adjustment in all segments except 
for corporate. In corporate segment, due to the insignificance of the statistical models, the Group does not apply FLI 
adjustment. The baseline, upside and downside scenarios were assigned probability weighing of 50%, 25% and 25%, 
respectively. 

The forward-looking information is incorporated in collective assessment of expected credit losses of Retail and 
MSME portfolios and individually assessed exposures.

Model maintenance and validation 

The Group regularly reviews its methodology and assumptions to reduce any difference between the estimates and 
the actual credit loss. Such back-testing (including back-casting) is performed at least once a year. As part of the back-
testing process, the Group evaluates actual realization of the risk parameters and their consistency with the model 
estimates. Additionally staging criteria are also analysed within the back-testing process. The results of back-testing 
the ECL measurement methodology are communicated to the Group Management and further actions for tuning the 
models and assumptions are defined after discussions between authorised persons.

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35. FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED

Risk governance

ECL impairment models were developed by internal credit risk governance division with the involvement of external 
consultants. The division runs the models to calculate ECL each month. They are also responsible for model back-
testing, analytics and governance.

Economic scenarios and probability weights are prepared by macro-financial analysis unit. 

All the assumptions, including PMAs and PMOs used in the ECL measurement go through of review and approval 
process:

•  Chief Economist reviews and approves the forward-looking scenarios and respective weights; 

• 

Internal allowance committee reviews and approves appropriateness of the estimates and judgements as well as 
PMAs and PMOs used in ECL measurement on a regular basis; internal committee includes Head of ERM, Heads 
of Portfolio Credit Risk Management divisions and CRO, who ultimately approves ECL results as of each reporting 
date.

•  Models used in calculation, as well as back-testing process is also validated by the model risk management division.

Climate risk. The Group’s largest operations are located in Georgia hence the climate risk overview is done by the 
management from Georgian perspective. The Georgia’s 2030 Climate Change Strategy and Climate Action Plan 
lays out different policy measures on which TBC Bank based its identification of the potential impact of the policy 
measures on different economic sectors. As a summary of the potential impact of the various transition risks and 
physical risks identified, the transitional risks in Georgia are low, considering, that trade and services dominate the 
Georgian economy, the policy measures outlined in the Georgia’s 2030 Climate Change Strategy will have overall 
low impact on the economic sectors, especially in short and medium term. The Georgia’s 2030 Climate Change 
Strategy takes into consideration that Georgia is a transitional and growing economy, and therefore the government 
strategy is not to impede the growth of the GDP with policy measures and rather to support a smooth transition where 
necessary. It is worth noting, that the economic sectors most affected by transitional risks world-wide such as mining 
crude petroleum, natural gas and metal ores, manufacturing coke and refined petroleum products are present to the 
very limited extend in Georgia, resulting in a low overall impact of transitional measures on economic growth, if any.  
In order to increase the understanding of climate-related risks on its loan portfolio, the Bank performed a high-level 
sectoral risk assessment, as different sectors might be vulnerable to different climate-related risks over different time 
horizons; furthermore, the Bank performed climate stress testing of the credit portfolio. The maturity structure of the 
loan portfolio shows that the largest part of assets is distributed in the time horizons that are much shorter than the 
impacts of climate change, especially of physical risks, can be materialized in Georgia. Therefore, the bank has not 
made any adjustment to the level of provisions purely related to climate risk. On the other hand, the understanding of 
climate related risks, which have longer-term impacts need to be increased in coming years, therefore, when the bank 
has a more definitive analysis, it will further develop the approach, how to consider climate risks in provisioning. No 
post model adjustments (PMAs) or Post model overlays (PMOs) have been posted for 2023 in this regard.

Geographical risk concentrations

Assets, liabilities, credit related commitments and performance guarantees have generally been attributed to 
geographic regions based on the country in which the counterparty is located. Balances legally outstanding to/from 
off-shore companies which are closely related to Georgian counterparties are allocated to the caption “Georgia”. Cash 
on hand and premises and equipment have been allocated based on the country in which they are physically held.

Tables below includes geographical concentration by country of incorporation. Loans and advances to OECD and 
Non-OECD resident customers, as well as to Georgian customers, are issued to the entities most of which are based 
and performing in Georgia. 

The geographical concentration of the Group’s assets and liabilities as of 31 December 2023 is set out below by 
country of incorporation: 

in thousands of GEL

Assets

Cash and cash equivalents

Due from other banks

Mandatory cash balances with NBG 

Loans and advances to customers

Investment securities measured at fair 
value through FVTOCI

Finance lease receivables

Other financial assets

Total financial assets

Non-financial assets

Total assets

Liabilities

Due to credit institutions

Customer accounts

Debt securities in issue

Other financial liabilities

Lease liabilities

Subordinated debt

Total financial liabilities

Non-financial liabilities

Total liabilities

Net balance sheet position

Performance guarantees

Undrawn credit lines 

Letters of credit issued 

Financial guarantees issued 

Georgia

OECD

Non-OECD

Total

 1,685,000 

 10,661 

 1,572,506 

 20,328,591 

 2,184,130 

 363,303 

 254,599 

 1,968,167 

 38,065 

 3,691,232 

 446 

   -   

 338,835 

 695,552 

   -   

 25,236 

 28 

   -   

 11,135 

 1,572,506 

 291,106 

 20,958,532 

 595,779 

 3,475,461 

 7,492 

 2,026 

 370,795 

 281,861 

 26,398,790 

 3,028,236 

 934,496 

 30,361,522 

 1,407,504 

 201 

 1,909 

 1,409,614 

 27,806,294 

 3,028,437 

 936,405 

 31,771,136 

 1,696,854 

 16,934,364 

 1,260,830 

 214,346 

 82,482 

 153,323 

 20,342,199 

 237,602 

 20,579,801 

 7,226,493 

 1,134,832 

 1,045,632 

 282,757 

 509,855 

 1,997,341 

 933,114 

  -  

 61,882 

   -   

 578,675 

 3,571,012 

 683 

 3,571,695 

 (543,258)

 439,939 

 787 

 - 

 1,065 

 652,756 

 4,346,951 

 2,075,038 

 19,942,516 

 3,255 

 1,264,085 

 268 

 928 

 276,496 

 83,410 

 136,732 

 868,730 

 2,868,977 

 26,782,188 

 2,954 

 241,239 

 2,871,931 

 27,023,427 

 (1,935,526)

 4,747,709 

 60,147 

 1,634,918 

 2,596 

 1,049,015 

 914 

 777 

 283,671 

 511,697 

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35. FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED

The geographical concentration of the Group’s assets and liabilities as of 31 December 2022 is set out below by 
country of incorporation: 

in thousands of GEL

Assets

Cash and cash equivalents

Due from other banks

Mandatory cash balances with NBG 

Loans and advances to customers

Investment securities measured at fair 
value through OCI

Repurchase receivables

Finance lease receivables

Other financial assets

 Total financial assets 

 Non-financial assets

 Total assets 

 Liabilities 

Due to credit institutions

Customer accounts

Debt securities in issue

Other financial liabilities

Lease liabilities

Subordinated debt

 Total financial liabilities 

 Non-financial liabilities

 Total liabilities 

 Net balance sheet position 

Performance guarantees 

Undrawn credit lines 

Letters of credit issued 

Financial guarantees issued 

Georgia

OECD

Non-OECD

Total

2,074,615

5,001

2,047,564

17,094,888

1,712,616

-

282,300

246,866

23,463,850

1,299,611

24,763,461

1,363,669

 15,090,636 

 1,201,666 

 250,085 

 72,219 

98,008

18,076,283

 208,519 

 18,284,802 

 6,478,659 

 901,320 

 1,045,975 

 224,789 

 400,006 

1,683,849

27,634

3,786,098

1,297

  -  

151,750

596,009

267,495

  -  

  -  

  -  

-

6,298

2,047,564

250,804

17,497,442

576,103

2,884,728

-

6,586

132

267,495

288,886

246,998

2,700,400

861,259

27,025,509

257

3,633

1,303,501

2,700,657

864,892

28,329,010

1,930,394

 1,034,409 

  -  

 433 

  -  

354,336

3,319,572

 1,168 

 3,320,740 

 (620,083)

 565,669 

 2,021 

  -  

 876 

591,297

3,885,360

 1,716,312 

 17,841,357 

 8,147 

 1,209,813 

  -  

 21 

137,804

 250,518 

 72,240 

590,148

2,453,581

23,849,436

 4,085 

 213,772 

 2,457,666 

 24,063,208 

 (1,592,774)

 4,265,802 

 56,881 

 1,523,870 

 3,229 

 7,277 

 1,051,225 

 232,066 

 32 

 400,914 

Market risk.  Market risk is the risk that the fair value or future cash flows of financial instruments will fluctuate due to 
changes in market variables such as interest rates, foreign exchange rates and equity prices. Management sets risk 
appetite limits on the value of risk that may be accepted, which is monitored on a regular basis. These limits provide 
buffers over regulatory limits, ensuring early detection of potential losses in the event of more significant market 
movements. 

Currency risk. Foreign exchange rate risk arises from the potential change in foreign currency exchange rates, 
which can affect the value of a financial instrument. This risk stems from the open currency positions created due to 
mismatches in foreign currency assets and liabilities. The NBG requires the Bank to monitor both balance sheet and 
total aggregate (including off-balance sheet) open currency positions and to maintain the later one within 20% of the 

Bank’s regulatory capital. The Asset-Liability Management Committee (“ALCO”) has set limits on the level of exposure 
by currency as well as on aggregate exposure positions which are more conservative than those set by the NBG. The 
Bank’s compliance with such limits is monitored daily by the heads of the Treasury department and Financial Risk 
Management division.  

Currency risk management framework is governed through the Market Risk Management Policy.  The table below 
summarises the Group’s exposure to foreign currency exchange rate risk at the balance sheet date. While managing 
open currency position the Group considers part of the provisions to be denominated in the USD, Euro and other 
currencies. Gross amount of currency swap deposits is included in Derivatives. Therefore, total financial assets and 
liabilities below are not traceable with either balance sheet or liquidity risk management tables, where net amount of 
gross currency swaps is presented. 

As of 31 December 2023 

in thousands of GEL

Georgian Lari

US Dollar

Euro

Other

Total

As of 31 December 2022

in thousands of GEL

Georgian Lari

US Dollar

Euro

Other

Total

Monetary 
financial 
assets

 15,308,291 

 10,221,224 

 4,671,064 

 160,943 

Monetary 
financial 
liabilities

Derivatives

Net position

 13,003,203 

 1,404,462 

 3,709,550 

 11,037,953 

 2,585,038 

 177,054 

 684,157 

 (132,572)

 (2,114,187)

 (28,161)

 27,257 

 11,146 

 30,361,522 

 26,803,248 

 1,689 

 3,559,963 

Monetary 
financial 
assets

 13,454,240 

 9,116,276 

 4,210,065 

 244,928 

Monetary 
financial 
liabilities

 10,906,671 

 10,829,585 

 1,934,556 

 198,532 

Derivatives

Net position

 672,019 

 3,219,588 

 1,696,253 

 (17,056)

 (2,322,418)

 (46,909)

 (31,929)

 14,467 

 27,025,509 

 23,869,344 

 13,925 

 3,170,090 

US Dollar strengthening by 20% (weakening 20%) would decrease Group’s profit or loss and equity in 2023 by GEL 
26,514 thousand (increase by GEL 26,514 thousand). Euro strengthening by 20% (weakening 20%) would decrease 
Group’s profit or loss and equity in 2023 by GEL 5,632 thousand (increase by GEL 5,632 thousand).

US Dollar strengthening by 20% (weakening 20%) would decrease Group’s profit or loss and equity in 2022 by GEL 3,411  
thousand (increase by GEL 3,411 thousand). Euro strengthening by 20% (weakening 20%) would decrease Group’s profit 
or loss and equity in 2022 by GEL 9,382 thousand (increase by GEL 9,382 thousand).

Interest rate risk.  Interest rate risk arises from potential changes in the market interest rates that can adversely affect 
the fair value or future cash flows of the financial instrument. This risk can arise from maturity mismatches of assets and 
liabilities, as well as from the re-pricing characteristics of such assets and liabilities. 

The biggest share of the Bank’s deposits and loans are at fixed interest rates, while major part of the Bank’s borrowings 
is at a floating interest rate. In addition, the Bank actively uses floating and combined1 interest rate structures in its loan 
portfolio. In case of need, the Bank also applies for interest rate risk hedging instruments in order to mitigate interest 
rate risk. Furthermore, many of the Bank’s loans to customers contain a clause allowing it to adjust the interest rate 
on the loan in case of adverse interest rate movements, thereby limiting the Bank’s exposure to interest rate risk. The 
management also believes that the Bank’s interest rate margins provide a reasonable buffer to mitigate the effect of 
possible adverse interest rate movements.

1 In case of combined interest rates, interest rate is fixed for a pre-agreed term, and switches to floating interest rate after the term passes.

254

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NOTES TO THE FINANCIAL STATEMENTS CONTINUEDFNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 202335. FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED

35. FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED

The Net Stable Funding ratio is used for long-term liquidity risk management to promote resilience over a longer time 
horizon by creating additional incentives for TBC Bank to rely on more stable sources of funding on a continuous 
basis. The Bank also monitors deposit concentration for large deposits and sets the limits for non-Georgian residents’ 
deposits share in total deposit portfolio. 

The Bank relies on relatively stable deposits from Georgia as the main source of funding. In order to maintain and 
further enhance the liability structure TBC Bank sets the targets for deposits and IFI funding within the Bank’s risk 
appetite.

The Bank’s liquidity position was strong as of 31 December 2023, both LCR and NSFR ratios above the NBG minimum 
requirements of 100%. 

Maturity analysis. The table below summarizes the maturity analysis of the Group’s financial liabilities, based on 
remaining undiscounted contractual obligations as of 31 December 2023 subject-to-notice repayments are treated as 
if notice were to be given immediately. However, the Group expects that many customers will not request repayment 
on the earliest date the Group could be required to pay and the table does not reflect the expected cash flows 
indicated by the Group’s deposit retention history.

The Group employs an advanced framework for the management of interest rate risk by establishing appropriate 
Risk Appetite limits, monitoring compliance with them and preparing forecasts. From September, 2020 the NBG 
introduced regulation on interest rate risk and set the limit for Economic Value of Equity (EVE) sensitivity at 15% of 
NBG Tier 1 Capital. The main principles and assumptions of NBG IRR methodology are in line with Basel standards 
developed for IRR management purposes.

According to NBG guidelines the net interest income sensitivity under parallel shifts of interest rate scenarios is 
maintained for monitoring purposes, while EVE sensitivity is calculated under 6 predefined stress scenarios of interest 
rate changes and the limit is applied to the worst case scenario result. 

Interest rate risk is managed by the Balance Sheet Management division and is monitored by the ALCO, which decides 
on actions that are necessary for effective interest rate risk management and follows up on their implementation. 
Financial Risk Management division is responsible for developing procedures, policy document and setting risk 
appetite for interest rate risk. The major aspects of interest rate risk management development and the respective 
reporting are periodically provided to the Management Board, the Supervisory Board’s Risk Committee.

Following main assumptions under NBG IRR Regulation and Basel 2016 guidelines, at 31 December, 2023, if market 
interest rates for each currency had been 200 basis points higher, with all other variables held constant, profit would 
have been equivalent GEL 24 million higher, mainly as a result of higher interest income on variable interest assets 
(2022: GEL 84 million). If market interest rates for each currency at 31 December, 2023 had been 200 basis points lower 
with all other variables held constant, profit for the year would have been equivalent GEL 42 million lower, mainly as a 
result of lower interest income on variable interest assets (2022: GEL 78 million). Compared to the last year, in 2023 in 
both of the scenarios the effects have been muted due to the reduction of variable interest assets over the year. 

At 31 December, 2023, if interest rates had been 200 basis points lower, with all other variables held constant, other 
comprehensive income would have been GEL 47.3 million higher (2022: GEL 35.6 million), as a result of an increase in 
the fair value of fixed rate financial assets measured at fair value through other comprehensive income and repurchase 
receivables. If interest rates at 31 December, 2023 had been 200 basis points higher with all other variables held 
constant, Other comprehensive income would have been GEL 47.3 million lower (2022: GEL 35.6 million), as a result of 
decrease in the fair value of fixed rate financial assets measured at fair value through other comprehensive income.

Liquidity Risk. The liquidity risk is the risk that TBC Bank either does not have sufficient financial resources available 
to meet all of its obligations and commitments as they fall due or can access those resources only at a high cost. 
The risk is managed by the Balance Sheet Management division and Treasury Department and is monitored by the 
ALCO, within their pre-defined functions. Financial Risk Management (FRM) division is responsible for developing 
procedures, policy document and setting risk appetite on funding and market liquidity risk management. In addition, 
FRM performs liquidity risk assessment and communicates the results to the MB and Risk Committee of the 
Supervisory Board on a regular basis. 

The principal objectives of the TBC Bank’s liquidity risk management policy are to: (i) ensure the availability of funds in 
order to meet claims arising from total liabilities and off-balance sheet commitments, both actual and contingent, at an 
economic price; (ii) recognise any structural mismatch existing within TBC Bank’s statement of financial position and 
set monitoring ratios to manage funding in line with well-balanced growth; and (iii) monitor liquidity and funding on an 
on-going basis to ensure that approved business targets are met without compromising the risk profile of the Bank.

The liquidity risk is categorised into two risk types: the funding liquidity risk and the market liquidity risk. 

Funding liquidity risk is the risk that TBC will not be able to efficiently meet both expected and unexpected current 
and future cash flow and collateral needs without affecting either its daily operations or its financial condition. To 
manage funding liquidity risk TBC Bank uses the Liquidity Coverage ratio and the Net Stable Funding ratio set, forth 
under Basel III, and defined further by the NBG. In addition, the Bank performs stress tests and “what-if” scenario 
analysis. For NBG LCR the limits are set by currency (GEL, FC, Total). TBC monitors compliance with NBG LCR limits on 
a daily basis. On a monthly basis the Bank also monitors compliance with the set limit for NBG NSFR.

The Liquidity Coverage Ratio is used to help manage short-term liquidity risks. The Bank’s liquidity risk management 
framework is designed to comprehensively project cash flows arising from assets, liabilities and off-balance sheet 
items over certain time buckets and ensure that NBG LCR limits, are met on a daily basis. 

256

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NOTES TO THE FINANCIAL STATEMENTS CONTINUEDFNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 202335. FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED

35. FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED

The maturity analysis of undiscounted financial liabilities as of 31 December 2023 is as follows:

in thousands of GEL

Due to credit institutions

Less than 
3 months

From 3 to 
12 months

From 1 to 
5 Years

Over 
5 years

Total

 2,025,151 

 614,741 

 2,111,466 

 158,151 

 4,909,509 

Customer accounts – individuals

 6,837,847 

 2,316,324 

 770,225 

 94,784 

 10,019,180 

Customer accounts – other

Other financial liabilities

Lease liabilities

Subordinated debt

Debt securities in issue

Gross settled swaps and forwards:

 – Inflows

 – Outflows

Performance guarantees

Financial guarantees

Letters of credit

Undrawn credit lines

 8,502,324 

 519,089 

 1,121,045 

 190,490 

 10,332,948 

 249,622 

 10,108 

 15,219 

 9,957 

 23,951 

 71,053 

 16,917 

   -   

 276,496 

 80,264 

 22,019 

 136,342 

 618,564 

 696,276 

 1,401,112 

 11,972 

 1,024,816 

 346,658 

 20,147 

 1,403,593 

 (2,636,719)

 (165,372)

 (213,640)

 2,681,271 

 167,390 

 229,544 

 1,692,739 

 516,119 

   -       

   -       

 135,347 

 164,018 

 1,049,014 

   -   

   -       

   -       

 11,118 

   -   

    -    

    -    

   -      

   -      

   -      

   -   

 (3,015,731)

 3,078,205 

 1,692,739 

 516,119 

 310,483 

 1,049,014 

Total potential future payments for financial 
obligations

 21,090,014 

 4,745,967 

 5,092,161 

 1,181,867 

 32,110,009 

The maturity analysis of undiscounted financial liabilities as of 31 December 2022 is as follows: 

in thousands of GEL

Due to credit institutions

Less than 
3 months

From 3 to 
12 months

From 1 to 
5 Years

Over 
5 years

Total

 1,814,831 

 548,857 

 1,983,019 

 183,256 

 4,529,963 

The undiscounted financial liability analysis gap does not reflect the historical stability of the current accounts. Their 
liquidation has historically taken place over a longer period than the one indicated in the tables above. These balances 
are included in amounts due in less than three months in the tables above. 

Term deposits included in the customer accounts are classified based on remaining contractual maturities, however, 
according to the Georgian Civil Code, individuals have the right to withdraw their deposits prior to maturity, if 
they partially or fully forfeit their right to accrued interest and the Group is obliged to repay such deposits upon 
the depositor’s demand. Based on the Bank’s deposit retention history, the Management does not expect that 
many customers will require repayment on the earliest possible date. Accordingly, the table does not reflect the 
Management’s expectations as to actual cash outflows.

The Group does not use the above undiscounted maturity analysis to manage liquidity as it shows contractual terms 
purely and disregard the actual expected behaviour of the instruments. Instead, the Group monitors the liquidity 
gap analysis based on the expected maturities. In particular, expected maturities disclosure include customers’ 
deposits and contingent liabilities according to their behavioural analysis, while for undiscounted cash flow disclosure 
purposes, demand deposits are put in on demand bucket.

As at 31 December 2023 the analysis by expected maturities is as follows: 

in thousands of GEL

Cash and cash equivalents

Due from other banks

Mandatory cash balances with NBG 

Less than 
3 months

From 3 to 
12 months

From 1 to 
5 Years

Over 
5 years

Total

 3,691,232 

 10,029 

 1,572,506 

   -   

 446 

   -   

   -   

   -   

   -   

   -   

 3,691,232 

 660 

 11,135 

   -   

 1,572,506 

Loans and advances to customers

 1,901,522 

 4,065,620 

 8,610,524 

 6,380,866 

 20,958,532 

Investment securities measures at fair value 
through OCI

Finance lease receivables

Other financial assets

Total financial assets

 3,475,461 

   -   

   -   

   -   

 3,475,461 

 48,516 

 242,829 

 75,836 

 36,720 

 192,381 

 54,062 

 370,795 

 2,312 

   -   

 281,861 

 10,942,095 

 4,178,622 

 8,805,217 

 6,435,588 

 30,361,522 

Customer accounts – individuals

 6,156,427 

 2,025,734 

 1,015,495 

 67,368 

 9,265,024 

As at 31 December 2022 the analysis by expected maturities is as follows: 

Customer accounts – other

Other financial liabilities

Lease liabilities

Subordinated debt

Debt securities in issue

Gross settled swaps and forwards:

 – Inflows

 – Outflows

Performance guarantees

Financial guarantees

Letters of credit

Undrawn credit lines

 6,861,142 

 683,448 

 1,008,931 

 446,341 

 8,999,862 

 188,538 

 6,297 

 18,824 

 49,511 

 51,176 

 17,219 

 10,804 

 63,265 

   -   

 250,518 

 18,526 

 105,307 

 111,605 

 421,704 

 286,247 

 838,380 

 86,259 

 1,280,365 

   -   

 1,416,135 

 (2,599,378)

 (279,912)

 (58,148)

  -  

 (2,937,438)

 2,615,037 

 328,255 

 67,248 

   -   

 3,010,540 

 1,552,134 

 406,456 

 -     

 -     

 -     

 -     

 53,556 

 112,016 

 90,158 

 1,051,216 

 -     

 -     

 -    

 -    

 -    

 -    

 1,552,134 

 406,456 

 255,730 

 1,051,216 

Total potential future payments for financial 
obligations

 18,174,591 

 3,684,657 

 5,882,841 

 1,001,738 

 28,743,827 

in thousands of GEL

Cash and cash equivalents

Due from other banks

Less than 
3 months

From 3 to 
12 months

From 1 to 
5 Years

Over 
5 years

Total

3,786,098 

-  

-  

4,326 

-  

1,327 

-  

-  

3,786,098 

645 

6,298 

-  

2,047,564 

Mandatory Cash Balances with NBG

2,047,564 

-  

Loans and advances to customers

1,637,240 

3,108,636 

7,189,586 

5,561,980 

17,497,442 

Investment securities measures at fair value 
through OCI

Repurchase receivables

Finance lease receivables

Other financial assets

 Total financial assets 

2,884,728 

 267,495 

32,027 

186,864 

-  

 -   

75,455 

58,326 

-  

 -   

-  

 -   

2,884,728 

 267,495 

152,937 

1,808 

28,467 

288,886 

-  

246,998 

10,842,016 

3,246,743 

7,345,658 

5,591,092  27,025,509 

258

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NOTES TO THE FINANCIAL STATEMENTS CONTINUEDFNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023 
 
 
 
 
35. FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED

35. FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED

In alignment with internal liquidity management principles, the Group changed the presentation of expected 
maturities for financial assets and liabilities, consolidating them into a single category spanning over 1 year.

As at 31 December 2023 the analysis by expected maturities is as follows:

in thousands of GEL

Cash and cash equivalents

Due from other banks

Mandatory cash balances with NBG

Loans and advances to customers

Investment securities measures at fair value through OCI

Finance lease receivables

Other financial assets

Total financial assets

Due to credit institutions

Customer accounts

Debt securities in issue

Other financial liabilities

Lease liabilities

Subordinated debt

Total financial liabilities

Less than 
3 months

From 3 to 
12 months

Over 
1 years

Total

 3,691,232 

 10,029 

 1,572,506 

  -  

 446 

  -  

  -  

 3,691,232 

 660 

 11,135 

  -  

 1,572,506 

 1,901,522 

 4,065,620 

 14,991,390 

 20,958,532 

 3,475,461 

 48,516 

 242,829 

  -  

 75,836 

 36,720 

  -  

 3,475,461 

 246,443 

 370,795 

 2,312 

 281,861 

 10,942,095 

 4,178,622 

 15,240,805 

 30,361,522 

 2,002,664 

 461,016 

 1,883,271 

 4,346,951 

 1,651,240 

 257,259 

 18,034,017 

 19,942,516 

 11,819 

 976,109 

 276,157 

 1,264,085 

 249,622 

 6,944 

 7,164 

 9,956 

 14,539 

 8,298 

 16,918 

 276,496 

 61,927 

 83,410 

 853,268 

 868,730 

 3,929,453 

 1,727,177 

 21,125,558 

 26,782,188 

Net liquidity gap as of 31 December 2023

 7,012,642 

 2,451,445 

 (5,884,753)

 3,579,334 

Cumulative gap as of 31 December 2023

 7,012,642 

 9,464,087 

 3,579,334 

As at 31 December 2022 the analysis by expected maturities is as follows: 

in thousands of GEL

Cash and cash equivalents

Due from other banks

Mandatory Cash Balances with NBG

Loans and advances to customers

Less than 
3 months

From 3 to 
12 months

Over 
1 years

Total

 3,786,098 

  -  

  -  

 3,786,098 

  -  

 4,326 

 1,972 

 6,298 

 2,047,564 

  -  

  -  

 2,047,564 

 1,637,240 

 3,108,636 

 12,751,566 

 17,497,442 

Investment securities measures at fair value through OCI

 2,884,728 

Repurchase receivables

Finance lease receivables

Other financial assets

 Total financial assets 

Due to credit institutions

Customer accounts

Debt securities in issue

Other financial liabilities

Lease liabilities

Subordinated debt

Total financial liabilities 

 267,495 

 32,027 

 186,864 

  -  

  -  

  -  

  -  

 2,884,728 

 267,495 

 75,455 

 58,326 

 181,404 

 288,886 

 1,808 

 246,998 

 10,842,016 

 3,246,743 

 12,936,750 

 27,025,509 

 1,787,320 

 392,818 

 1,705,222 

 3,885,360 

 1,405,899 

 176,629 

 16,258,829 

 17,841,357 

 47,661 

 81,779 

 1,080,373 

 1,209,813 

 188,538 

 4,531 

 16,171 

 51,176 

 11,862 

 10,804 

 250,518 

 55,847 

 72,240 

 70,244 

 503,733 

 590,148 

 3,450,120 

 784,508 

 19,614,808 

 23,849,436 

 Net liquidity gap as of 31 December 2022

 7,391,896 

 2,462,235 

 (6,678,058)

 3,176,073 

 Cumulative gap as of 31 December 2022 

 7,391,896 

 9,854,131 

 3,176,073 

  -  

The Management believes that the Group has sufficient liquidity to meet its current on- and off-balance sheet 
obligations.

260

261

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDFNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023 
36. CONTINGENCIES AND COMMITMENTS

36. CONTINGENCIES AND COMMITMENTS CONTINUED

Legal and regulatory matters. When determining the level of provision to be set up with regards to such matters, 
or the amount (not subject to provisioning) to be disclosed in the financial statements, the management seeks both 
internal and external professional advice. The management believes that the provision recorded in these consolidated 
financial statements is adequate and the amount (not subject to provisioning) need not be disclosed as it will not have 
a material adverse effect on the financial condition or the results of future operations of the Group.

Tax legislation. Georgian and Azerbaijanian tax and customs legislation is subject to varying interpretations, and 
changes, which can occur frequently. The management’s interpretation of the legislation as applied to the Group’s 
transactions and activity may be challenged by the relevant authorities. In Azerbaijan, the tax review periods for the 
five preceding calendar years remain open to review by authorities. In Georgia, the period of limitation for tax review 
is three years. To respond to the risks, the Group has engaged external tax specialists to carry out periodic reviews 
of Group’s taxation policies and tax filings. The Group’s management believes that its interpretation of the relevant 
legislation is appropriate, and the Group’s tax and customs positions will be substantially sustained. 

Compliance with covenants. The Group is subject to certain financial and non-financial covenants primarily related 
to its debt. Non-compliance with such covenants may result in negative consequences for the Group including 
mandatory prepayment and declaration of default. The Group was in compliance with all covenants as of 31 December 
2023 and 31 December 2022.  

Group’s financial covenants mainly consist of three major sub-categories. Key covenants within each category and 
their compliance status are disclosed below: 

Covenant Description 

Liquidity 

Net Stable Funding Ratio (NSFR)

Liquidity Coverage Ratio (LCR)

Net loan to deposit and funding ratio

Capital Adequacy 

Tier 1 capital ratio

Total capital ratio

Asset Quality

Net problem loans to total capital

Status

Complied

Complied

Complied

Complied

Complied

Complied

For all financial covenants the Group has sufficient headroom for any potential violation risks to materialise.

Management of Capital. The Bank manages capital requirements under regulatory rules. The Bank complied with 
all its imposed capital requirements for the year 2023 and 2022. Based on information provided internally to key 
management personnel, the amount of capital that the Bank managed was GEL 4,235,033 thousand as of 31 December 
2023 (2022: GEL 3,333,039 thousand), regulatory Tier 1 capital amounts to GEL 4,772,913 thousand (2022: GEL 3,873,439 
thousand), total regulatory capital amounts to GEL 5,374,301 thousand (2022: GEL 4,561,525 thousand).

Credit related commitments and financial guarantees. The primary purpose of these instruments is to ensure that 
funds are available to a customer as required. Financial guarantees and standby letters of credit, which represent the 
irrevocable assurances that the Group will make payments in the event that a customer cannot meet its obligations to 
third parties, carry the same credit risk as loans. Documentary and commercial letters of credit, that are underwritten 
by the Group on behalf of a customer authorising a third party to draw drafts on the Group up to a stipulated amount 
under specific terms and conditions, are collateralised by the underlying shipments of goods to which they relate or 
cash deposits and therefore carry less risk than a direct borrowing.

Commitments to extend credit represent unused portions of authorisations to prolong credit in the form of loans, 

guarantees or letters of credit. With respect to credit risk on commitments to extend credit, the Group is potentially 
exposed to a loss in an amount equal to the total unused commitments. However, the likely amount of loss is lower than 
the total unused commitments since most commitments to extend credit are contingent upon customers maintaining 
specific credit standards. The Group monitors the term to maturity of credit related commitments because longer-
term commitments generally have a greater degree of credit risk than shorter-term ones.

As of 31 December 2023, outstanding credit related commitments presented by stages are as follows:

in thousands of GEL
Undrawn credit lines
Letters of credit issued

Financial guarantees issued

Total credit related commitments (before provision)

Credit loss allowance for credit related commitments
Undrawn credit lines
Letters of credit issued

Financial guarantees issued

Credit loss allowance for credit related commitments

Stage 1
1,031,588
283,671

509,835

1,825,094

(1,268)
(428)

(783)

(2,479)

Stage 2
13,388
  -  

1,139

14,527

(219)
-   

-   

(219)

Stage 3
4,039
  -  

723

4,762

-   
-   

-   

-   

Total credit related commitments

1,822,615 

14,308 

4,762 

As of 31 December 2022, outstanding credit related commitments presented by stages are as follows:

in thousands of GEL
Undrawn credit lines
Letters of credit issued

Financial guarantees issued

Total credit related commitments (before provision)

Credit loss allowance for credit related commitments
Undrawn credit lines
Letters of credit issued

Financial guarantees issued

Credit loss allowance for credit related commitments

Total credit related commitments

Stage 1
1,008,262 
232,066 

399,820 

1,640,148 

(1,531)
(436)

(799)

(2,766)

1,637,382 

Stage 2
40,296 
-   

1,044 

41,340 

(364)
-   

-   

(364)

40,976 

Stage 3
2,667 
-   

50 

2,717 

(47)
-   

-   

(47)

2,670 

262

263

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDFNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 202336. CONTINGENCIES AND COMMITMENTS CONTINUED

36. CONTINGENCIES AND COMMITMENTS CONTINUED

The credit quality of contingencies and commitments is as follows at 31 December 2023:

The credit quality of contingencies and commitments is as follows at 31 December 2022: 

31 December 2023

Stage 1 
(12-months 
ECL)

Stage 2 
(lifetime ECL
for SICR)

Stage 3 
(lifetime ECL 
for defaulted)

Total

in thousands of GEL

Undrawn credit lines risk category

31 December 2022

Stage 1 
(12-months 
ECL)

Stage 2 
(lifetime ECL
for SICR)

Stage 3 
(lifetime ECL 
for defaulted)

in thousands of GEL

Undrawn credit lines risk category

 – Very low

 – Low

 – Moderate

 – High

 – Default

Gross carrying amount

Credit loss allowance

Carrying amount

Letters of credit issued risk category

 – Very low

 – Low

 – Moderate

 – High

 – Default

Gross carrying amount

Credit loss allowance

Carrying amount

Financial guarantees issued risk category

 – Very low

 – Low

 – Moderate

 – High

 – Default

Gross carrying amount

Credit loss allowance

Carrying amount

978,851 

48,596 

4,140 

1 

- 

1,031,588 

(1,268)

1,030,320 

283,671 

- 

- 

- 

- 

283,671 

(428)

283,243 

508,916 

891 

28 

- 

- 

509,835 

(783)

509,052 

3,999 

4,454 

3,895 

1,040 

- 

13,388 

(219)

13,169 

- 

- 

- 

- 

- 

-   

-   

-   

- 

1,139 

- 

- 

- 

1,139 

-   

1,139 

- 

- 

- 

- 

4,039 

4,039 

982,850 

53,050 

8,035 

1,041 

4,039 

1,049,015 

-   

(1,487)

4,039 

1,047,528 

- 

- 

- 

- 

- 

-   

-   

-   

- 

- 

- 

- 

723 

723 

-   

723 

283,671 

-   

-   

-   

-   

283,671 

(428)

283,243 

508,916 

2,030 

28 

-   

723 

511,697 

(783)

510,914 

 – Very low

 – Low

 – Moderate

 – High

 – Default

Gross carrying amount

Credit loss allowance

Carrying amount

Letters of credit issued risk category

 – Very low

 – Low

 – Moderate

 – High

 – Default

Gross carrying amount

Credit loss allowance

Carrying amount

Financial guarantees issued risk category

 – Very low

 – Low

 – Moderate

 – High

 – Default

Gross carrying amount

Credit loss allowance

Carrying amount

935,349 

68,729 

4,181 

3 

-    

1,008,262 

(1,531)

1,006,731 

232,066 

-    

-    

-    

-    

232,066 

(436)

231,630 

397,358 

2,462 

-   

-   

-   

399,820 

(799)

399,021 

870 

32,329 

6,104 

993 

-    

40,296 

(364)

39,932 

-    

-    

-    

-    

-    

-   

-   

-   

-    

1,044 

-   

-   

-   

1,044 

-   

1,044 

Total

936,219 

101,058 

10,285 

996 

2,667 

1,051,225 

(1,942)

-    

-    

-    

-    

2,667 

2,667 

(47)

2,620 

1,049,283 

-    

-    

-    

-    

-    

-   

-   

-   

-   

-   

-   

-   

50 

50 

-   

50 

232,066 

-   

-   

-   

-   

232,066 

(436)

231,630 

397,358 

3,506 

-   

-   

50 

400,914 

(799)

400,115 

264

265

The total outstanding contractual amount of undrawn credit lines, letters of credit, and guarantees does not 
necessarily represent future cash requirements, as these financial instruments may expire or terminate without being 
funded. Non-cancellable commitments as of 31 December 2023 were 293,278 GEL thousand (2022: 313,199 GEL 
thousand).

Performance guarantees. Performance guarantees are contracts that provide compensation in case of another party 

fails to perform a contractual obligation. 

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDFNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023 
 
 
 
 
 
 
 
36. CONTINGENCIES AND COMMITMENTS CONTINUED

36. CONTINGENCIES AND COMMITMENTS CONTINUED

As of 31 December 2023, outstanding performance guarantees presented by stages are as follows:

Fair value of credit related commitments was GEL 2,698 thousand as of 31 December 2023 (2022: GEL 3,177 thousand).

Total credit related commitments and performance guarantees are denominated in currencies as follows: 

in thousands of GEL
Outstanding amount
Credit loss allowance

Total performance guarantees

Stage 1
1,602,884 
(2,462)

1,600,422 

Stage 2
2,804 
(7)

2,797 

As of 31 December 2022, outstanding performance guarantees presented by stages are as follows:

in thousands of GEL
Outstanding amount
Credit loss allowance

Total performance guarantees

Stage 1
1,495,335
(2,997) 

 1,492,338 

Stage 2
12,704 
(4)

 12,700 

The credit quality of performance guarantees is as follows at 31 December 2023:

in thousands of GEL

Performance guarantees risk category

 – Very low

 – Low

 – Moderate

 – High

 – Default

Gross carrying amount

Credit loss allowance

Carrying amount

Stage 1 
(12-months 
ECL)

Stage 2 
(lifetime ECL
for SICR)

Stage 3 
(lifetime ECL 
for defaulted)

 1,584,657 

 18,152 

 75 

   -   

   -   

 1,602,884 

 (2,462)

 1,600,422 

   -   

 1,411 

 1,393 

   -   

   -   

 2,804 

 (7)

 2,797 

   -   

   -   

   -   

   -   

 29,230 

 29,230 

 29,230 

 1,634,918 

 (6,126)

 (8,595)

 23,104 

 1,626,323 

Stage 3
29,230 
(6,126)

23,104 

Stage 3
15,831
(4,204) 

 11,627 

Total

 1,584,657 

 19,563 

 1,468 

  -  

in thousands of GEL

Georgian Lari

US Dollar

Euro

Other

Total

2023

2022

        1,681,587 

          1,457,633 

        1,138,414 

          1,195,206 

           569,022 

             484,040 

            90,278 

               71,196 

        3,479,301 

          3,208,075 

Capital expenditure commitments. As of 31 December 2023, the Group has contractual capital expenditure 
commitments amounting to GEL 91,056 thousand (2022: GEL 131,983 thousand). Out of total amount as at 31 December 
2023, contractual commitments related to the head office construction amounted GEL 54,348 thousand (2022: GEL 
105,623 thousand).

37. NON-CONTROLLING INTEREST

The following table provides information for each subsidiary with a non-controlling interest as of 31 December 2023: 

in thousands of GEL

Proportion of non-controlling 
interest’s voting rights held

Profit attributable to 
non-controlling interest

Accumulated non-controlling 
interest in the subsidiary

United Financial Corporation JSC

0.47%

33

197

The summarised financial information of these subsidiaries for the year ended 31 December 2023 was:

in thousands of GEL

United Financial 
Corporation JSC

Current 
assets

Non-
current 
assets

Current 
liabilities

Non-
current 

liabilities Revenue

Profit

Total 
comprehensive 
income

Net cash 
flows

 2,972 

 31,507 

 3,736 

 1,155 

 21,653 

 9,549 

 9,549 

 106 

The credit quality of performance guarantees is as follows at 31 December 2022: 

The following table provides information for each subsidiary with a non-controlling interest as of 31 December 2022:

in thousands of GEL

Performance guarantees risk category

 – Very low

 – Low

 – Moderate

 – High

 – Default

Gross carrying amount

Credit loss allowance

Carrying amount

266

Stage 1 
(12-months 
ECL)

Stage 2 
(lifetime ECL
for SICR)

Stage 3 
(lifetime ECL 
for defaulted)

1,466,676

21,143

7,495

21

-

1,495,335

(2,997)

1,492,338

-

2,749

9,955

-

-

12,704

(4)

12,700

-

-

-

-

15,831

15,831

(4,204)

11,627

Total

1,466,676

23,892

17,450

21

15,831

1,523,870

(7,205)

1,516,665

in thousands of GEL

Proportion of non-controlling 
interest’s voting rights held

Profit attributable to 
non-controlling interest

Accumulated non-controlling 
interest in the subsidiary

United Financial Corporation JSC

0.47%

25

164

The summarised financial information of these subsidiaries for the year ended 31 December 2022 was:

in thousands of GEL

United Financial 
Corporation JSC

Current 
assets

Non-
current 
assets

Current 
liabilities

Non-
current 

liabilities Revenue

Profit

Total 
comprehensive 
income

Net cash 
flows

2,284

22,314

3,429

1,178

14,886

3,400

3,400

(457)

267

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDFNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023 
 
 
 
 
 
 
 
38. OFFSETTING FINANCIAL ASSETS AND FINANCIAL LIABILITIES 

38. OFFSETTING FINANCIAL ASSETS AND FINANCIAL LIABILITIES CONTINUED

As of 31 December 2023, financial instruments subject to offsetting, enforceable master netting and similar 
arrangements were as follows:

As of 31 December 2022, financial instruments subject to offsetting, enforceable master netting and similar 
arrangements were as follows:

Gross amounts 
before 
offsetting in 
the statement 
of financial 
position
(a)

Gross 
amounts set 
off in the 
statement 
of financial 
position
(b)

Net 
amount after 
offsetting in 
the statement 
of financial 
position
(c)=(a)-(b)

Amounts subject to
master netting and similar
arrangements not set off 
in the statement of 
financial position
Cash collateral 
received
(e)

Financial 
instruments
(d)

Net amount of 
exposure
(c)-(d)-(e)

 73,056 

 73,056 

 34,628 

 34,628 

  -  

  -  

  -  

  -  

 73,056 

 34,628 

 73,056 

 34,628 

 34,628 

 34,628 

 34,628 

 34,628 

  -  

  -  

  -  

  -  

 38,428 

 38,428 

  -  

  -  

in thousands of GEL
Assets

Other financial assets

 – Receivables on credit 

card services and money 
transfers*

Assets subject to 
offsetting, master netting 
and similar arrangement

Other financial liabilities

 – Payables on credit card 
services and money 
transfers*

Liabilities subject to 
offsetting, master netting 
and similar arrangement

Gross amounts 
before 
offsetting in 
the statement 
of financial 
position
(a)

Gross 
amounts set 
off in the 
statement 
of financial 
position
(b)

Net 
amount after 
offsetting in 
the statement 
of financial 
position
(c)=(a)-(b)

Amounts subject to
master netting and similar
arrangements not set off 
in the statement of 
financial position
Cash collateral 
received
(e)

Financial 
instruments
(d)

Net amount of 
exposure
(c)-(d)-(e)

 267,495 

 -   

 267,495 

 262,415 

 370,022 

 -   

 370,022 

 370,022 

 -   

 -   

 5,080 

 -   

 46,724 

  -  

 46,724 

22,785* 

 - 

23,939*

 684,241 

  -  

 684,241 

      655,222*                              -                       29,019* 

 262,415 

  -  

 262,415 

 262,415 

  -  

 22,785 

  -  

 22,785 

22,785* 

 285,200 

  -  

 285,200 

285,200* 

-   

-   

 -   

-*   

-*   

in thousands of GEL
Assets

Investment securities 
measured at FVOCI sold 
under sale and repurchase 
agreements

Reverse sale and 
repurchase agreements 
with other banks with 
original maturities of less 
than three months

Other financial assets

-Receivables on credit 
card services and money 
transfers

Assets subject to 
offsetting, master netting 
and similar arrangement

Liabilities

Sales and repurchase 
agreements

Other financial liabilities

- Payables on credit card 
services and money 
transfers

Liabilities subject to 
offsetting, master netting 
and similar arrangement

* Starting from 2023 the management decided to change the presentation of financial instruments subject to offsetting for receivables and payables on 
credit card services and money transfers and showed net amount of exposure. As the Group currently does not have a legally enforceable right to set off 
the recognised amounts, however amounts are settled on a net basis in practice.

The amount set off in the statement of financial position reported in column (b) is the lower of (i) the gross amount 
before offsetting reported in column (a) and (ii) the amount of the related instrument that is eligible for offsetting. 
Similarly, the amounts in columns (d) and (e) are limited to the exposure reported in column (c) for each individual 
instrument in order not to understate the ultimate net exposure.

Deposits placed with other banks and deposits received from other banks as part of gross settled currency swap 
arrangements have been netted-off in these financial statements and the instrument has been presented as either 
asset or liability at a fair value. 

The disclosure does not apply to loans and advances to customers and related customer deposits unless they are 
netted-off in the statement of financial position.

268

269

NOTES TO THE FINANCIAL STATEMENTS CONTINUEDFNANCIAL STATEMENTSGOVERNANCEADDITIONAL INFORMATIONMANAGEMENT REPORTMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
39. DERIVATIVE FINANCIAL INSTRUMENTS 

40. FAIR VALUE DISCLOSURES

In the normal course of business, the Group enters into various derivative financial instruments, to manage currency, 

(a) Recurring fair value measurements 

in thousands of GEL

Fair value of foreign exchange forwards and gross settled currency swaps, included in 
other financial assets or due from other banks

Fair value of foreign exchange forwards and gross settled currency swaps, included in 
other financial liabilities

Total

2023

2022

 41,038 

 69,921

 (62,474)

(73,102)

 (21,436)

  (3,181)

liquidity and interest rate risks and for trading purposes.

Foreign Exchange Forwards and gross settled currency swaps. Foreign exchange derivative financial instruments the 
Group entered are generally traded in an over-the-counter market with professional counterparties on standardised 
contractual terms and conditions. Derivatives have potentially favourable (assets) or unfavourable (liabilities) 
conditions as a result of fluctuations in market interest rates, foreign exchange rates or other variables relative to their 
terms. The aggregate fair values of derivative financial assets and liabilities can fluctuate significantly from time to 
time.

The table below sets out fair values, at the balance sheet date, of currencies receivable or payable under foreign 
exchange forwards contracts and gross settled currency swaps the Group entered. The table reflects gross positions 
before the netting of any counterparty positions (and payments) and covers the contracts with settlement dates after 
the respective balance sheet date.

in thousands of GEL

Foreign exchange forwards and gross settled currency swaps: fair 
values, at the balance sheet date, of

 – USD payable on settlement (-)

 – USD receivable on settlement (+)

 – GEL payable on settlement (-)

 – GEL receivable on settlement (+)

 – EUR payable on settlement (-)

 – EUR receivable on settlement (+)

 – Other payable on settlement (-)

 – Other receivable on settlement (+)

Fair value of foreign exchange forwards and gross settled currency 
swaps

Net fair value of foreign exchange forwards and gross settled 
currency swaps

2023

Contracts 
with 
positive 
fair value

Contracts 
with  
negative  
fair value

Contracts 
with 
positive 
fair value

2022

Contracts 
with  
negative  
fair value

(1,191,584)

(559,424) (1,043,758)

 (103,669)

68,788  2,345,437 

 69,042 

 2,758,993 

(47,973)

(181,665)

 (53,019)

 (408,702)

1,084,087 

549,659   1,002,936 

 130,514 

(33,344)

(2,309,183)

 (16,534)

  (2,489,689)

132,593 

93,920 

 142,774 

 39,931 

(45,828)

(40,093)

 (35,729)

 74,299 

 38,875 

 4,209 

 (913)

 433 

 41,038 

 (62,474)

 69,921

 (73,102)

 (21,436)

(3,181)

Recurring fair value measurements are those that the accounting standards require or permit in the statement of 
financial position at the end of each reporting period. The level in the fair value hierarchy into which the recurring fair 
value measurements are categorised as follows:

in thousands of GEL

Level 1

Level 2 Level 3

Total fair 
Value

Carrying 

value Level 1

Level 2 Level 3

Total fair 
value

Carrying 
value

31-Dec-23

31-Dec-22

Assets carried at fair value 

Financial assets

Investment securities measured at fair value through other comprehensive income

 – Corporate Bonds

 40,466 

 1,184,535 

  -  

 1,225,001 

 1,225,001  36,630 

1,254,755 

-     1,291,385  1,291,385 

 – Foreign government 

treasury bills

 – Ministry of Finance of 
Georgia Treasury Bills

 – Repurchase receivables

 – Corporate shares

 303,850 

 1,944,132 

  -  

  -  

  -  

  -  

  -  

  -  

  -  

  -  

  -  

 303,850 

 303,850  35,583 

-    

-    

35,583 

35,583 

 1,944,132 

 1,944,132 

4,420 

1,552,675 

-     1,557,095  1,557,095 

  -  

  -    267,495 

 2,478 

 2,478 

 2,478 

  -  

  -  

 -    

  -  

 267,495 

 267,495 

 665 

 665 

 665 

Investment securities measured at fair value through profit and loss

 – Foreign exchange 

forwards and gross 
settled currency swaps, 
included in other 
financial assets or due 
from banks

 – Investment held at fair 
value through profit or 
loss

Total assets recurring fair 
value measurements

Liabilities carried at fair 
value

Financial liabilities

Foreign exchange forwards 
and gross settled currency 
swaps, included in other 
financial liabilities

Total liabilities recurring 
fair value measurements

  -  

 41,038 

  -  

 41,038 

 41,038 

  -  

 69,921 

  -  

 69,921 

 69,921 

  -  

  -  

 8,062 

 8,062 

 8,062 

  -  

  -  

 9,704 

 9,704 

 9,704 

 2,288,448   1,225,573   10,540 

 3,524,561 

 3,524,561  344,128  2,877,351  10,369 3,231,848 3,231,848

  -  

 62,474 

  -  

 62,474 

 62,474 

  -  

73,102

  -  

 73,102 

 73,102 

  -  

 62,474 

  -  

 62,474 

 62,474 

  -  

 73,102

  -  

 73,102 

 73,102 

270

271

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023NOTES TO THE FINANCIAL STATEMENTS CONTINUEDFNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATION 
40. FAIR VALUE DISCLOSURES CONTINUED

40. FAIR VALUE DISCLOSURES CONTINUED

There were no transfers between levels 1 , 2 and 3 during the year ended 31 December 2023 (2022 none). 

(b) Assets and liabilities not measured at fair value but for which fair value is disclosed

The description of the valuation technique and the description of inputs used in the fair value measurement for level 2 
measurements:

Fair values analysed by level in the fair value hierarchy and carrying value of assets not measured at fair value are as 
follows:

in thousands of GEL

Assets carried at fair value

 – Ministry of Finance of Georgia 

Treasury Bills, foreign government 
treasury bills, corporate bonds

 – Foreign exchange forwards and 
gross settled currency swaps, 
included in due from banks

Total assets recurring fair value 
measurements at level 2

Liabilities carried at fair value

 – Foreign exchange forwards 

included in other financial liabilities

Total liabilities recurring fair value 
measurements at level 2

Fair value at 31 December

2023

2022

Valuation technique

Inputs used

1,184,535

2,807,430

Discounted cash flows 
(“DCF”)

Government bonds 
yield curve

 41,038 

69,921

 1,225,573 

2,877,351

 62,474 

 73,102

 62,474 

 73,102

Forward pricing 
using present value 
calculations

Official exchange 
rate, risk-free rate

Forward pricing 
using present value 
calculations

Official exchange 
rate, risk-free rate

The description of the valuation technique and the description of inputs used in the fair value measurement for level 3 
measurements:

Fair value at 31 
December

in thousands of GEL

2023

2022

Valuation technique

Inputs used

Unobservable 
inputs

Assets carried at fair value 

 – Investment held at fair value 

through profit or loss

        8,062 

9,704

Discounted cash flows 
(“DCF”)

Weighted average 
borrowing interest 
rate

Cash flow

 – Corporate shares

         2,478 

665

Discounted cash flows 
(“DCF”)

Government bonds 
yield curve

Cash flow

Total assets recurring fair value 
measurements at level 3

 10,540 

10,369

There were no changes in the valuation technique for the level 2 and level 3 recurring fair value measurements during 
the year ended 31 December 2023 (2022: none).  

Sensitivity of the input to fair value – increase/(decrease) in projected cash flows by 10% would result in increase/
(decrease) in fair value by GEL 292 thousand/ (GEL 292 thousand).

Fair value measurement analysis by level in the fair value hierarchy is disclosed in Note 2.

in thousands of GEL

Financial assets

Cash and cash equivalents

Due from other banks

Mandatory cash balances with NBG

Loans and advances to customers: 

 – Corporate loans

 – Consumer loans

 – Mortgage loans

 – Loans to micro, small and medium 

enterprises

Finance lease receivables

Other financial assets

Non-financial assets

Investment properties, at cost

Total assets (excluding assets with no fair
value hierarchy)

Financial liabilities

Customer accounts

Debt securities in issue

Due to credit institutions

Other financial liabilities

Subordinated debt

Total liabilities (excluding liability with no 
fair value hierarchy)

Performance guarantees

Financial guarantees

Credit related commitments

Total credit related commitments and 
performance guarantees

Level 1

Level 2

Level 3 Total fair Value Carrying value

31 December 2023

936,988

2,754,244

11,135

1,572,506

-

-

-

3,691,232

3,691,232

11,135

11,135

1,572,506

1,572,506

-

-

-

-

-

-

8,312,499

2,925,207

5,156,836

8,312,499

8,210,100

2,925,207

2,667,907

5,156,836

4,702,477

5,489,839

5,489,839

5,378,048

354,884

232,761

354,884

232,761

370,795

232,761

-

-

-

-

-

-

-

-

936,988

4,337,885

22,493,929

27,768,802

26,852,196

21,903

21,903

15,235

-

13,628,412

6,312,485

19,940,897

19,942,516

1,250,981

-

-

-

-

-

-

-

-

1,250,981

1,264,085

4,345,484

4,345,484

4,346,951

297,432

860,433

297,432

860,433

297,432

868,730

1,250,981

13,628,412

11,815,834

26,695,227

26,719,714

  -  

  -  

  -  

  -  

  -  

  -  

  -  

  -  

8,595

783

1,915

8,595

783

1,915

8,595

783

1,915

11,293

11,293

11,293

272

273

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023NOTES TO THE FINANCIAL STATEMENTS CONTINUEDFNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATION 
 
 
 
 
 
 
 
 
 
 
 
40. FAIR VALUE DISCLOSURES CONTINUED

41. PRESENTATION OF FINANCIAL INSTRUMENTS BY MEASUREMENT CATEGORY

Level 1

Level 2

Level 3 Total fair Value Carrying value

31 December 2022

The following table provides a reconciliation of classes of financial assets with these measurement categories as of 31 
December 2023:

1,224,265

4,615,695

19,052,623

24,892,583

23,815,815

The following table provides a reconciliation of classes of financial assets with these measurement categories as of 31 
December 2022:

Cash and cash equivalents

1,224,265

2,561,833

in thousands of GEL

Financial assets

Due from other banks

Mandatory cash balances with NBG

Loans and advances to customers: 

 – Corporate loans

 – Consumer loans

 – Mortgage loans

 – Loans to micro, small and medium 

enterprises

Finance lease receivables

Other financial assets

Non-financial assets

Investment properties, at cost

Total assets (excluding assets with no fair
value hierarchy)

Financial liabilities

Customer accounts

Debt securities in issue

Due to credit institutions

Other financial liabilities

Subordinated debt

Total liabilities (excluding liability with no 
fair value hierarchy)

Performance guarantees

Financial guarantees

Credit related commitments

Total credit related commitments and 
performance guarantees

  -  

  -  

6,298

2,047,564

  -  

  -  

  -  

3,786,098

3,786,098

6,298

6,298

2,047,564

2,047,564

-

-

-

-

-

-

-

-

-

-

-

-

6,336,111

2,662,334

4,863,317

6,336,111

6,236,011

2,662,334

2,328,868

4,863,317

4,219,260

4,708,953

4,708,953

4,713,303

288,852

167,373

288,852

167,373

288,886

167,373

25,683

25,683

22,154

-

12,241,574

5,585,966

17,827,540

17,841,357

1,188,684

-

-

-

-

-

-

-

-   

1,188,684

1,209,813

3,880,943

3,880,943

3,885,360

249,656

587,218

249,656

587,218

249,656

590,148

1,188,684

12,241,574

10,303,783

23,734,041

23,776,334

-

-

-

-

-

-

-

-

7,205

799

2,378

7,205

799

2,378

7,205

799

2,378

10,382

10,382

10,382

The fair values in the level 2 and the level 3 of fair value hierarchy were estimated using the discounted cash flows 
valuation technique. The fair value of unquoted fixed interest rate instruments was calculated based on estimated 
future cash flows expected to be received discounted at current interest rates for new instruments with similar credit 
risk and remaining maturity. The fair value of investment properties was estimated using market comparatives.

Amounts due to credit institutions were discounted at the Group’s own incremental borrowing rate. Liabilities due 
on demand were discounted from the first date that the Group could be required to pay the amount. Amounts due to 
credit institutions, subordinated debt and other financial liabilities were moved from level 2 to level 3. There were no 
changes in the valuation technique for the level 2 and level 3 measurements of assets and liabilities not measured at 
fair values in the year ended 31 December 2023 (2022: none).

in thousands of GEL

Assets

Cash and cash equivalents

Due from other banks

Mandatory cash balances with NBG

Loans and advances to customers

Investment securities measured at FVOCI

Other financial assets

Total financial assets subject to IFRS 
9 measurement categories

Finance lease receivables

Non-financial assets

Total assets

Amortised 
cost

Fair value through other 
comprehensive income

Fair value through 
profit or loss

Total

3,691,232

11,135

1,572,506

20,958,532

  -  

232,761

  -  

  -  

  -  

  -  

3,475,461

  -  

  -  

  -  

  -  

  -  

3,691,232

11,135

1,572,506

20,958,532

3,475,461

  -  

49,100

281,861

26,466,166

3,475,461

49,100

29,990,727

  -  

  -  

  -  

  -  

  -  

  -  

370,795

1,409,614

26,466,166

3,475,461

49,100

31,771,136

in thousands of GEL

Assets

Cash and cash equivalents

Due from other banks

Mandatory cash balances with NBG 

Loans and advances to customers

Investment securities measured at FVOCI

Repurchase receivable

Other financial assets

Total financial assets subject to IFRS 9 
measurement categories

Finance lease receivables

Non-financial assets

Total assets

Amortised 
cost

Fair value through other 
comprehensive income

Fair value through 
profit or loss

Total

3,786,098

6,298

2,047,564

17,497,442

-   

- 

167,373

-   

-   

-   

-   

2,884,728

267,495 

-   

-   

-   

-   

-   

-   

-   

79,625

3,786,098

6,298

2,047,564

17,497,442

2,884,728

267,495 

246,998

23,504,775

3,152,223

79,625

26,736,623

-   

-   

-   

-   

-   

-   

288,886

1,303,501

23,504,775

3,152,223

79,625

28,329,010

For the measurement purposes, IFRS 9, classifies financial assets into the categories discussed in Note 2. 

As of 31 December 2023 and 2022 all of the Group’s financial liabilities except for derivatives are carried at amortised 
cost. Derivatives belong to the assets fair value through profit or loss measurement category under IFRS 9.

274

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023NOTES TO THE FINANCIAL STATEMENTS CONTINUEDFNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATION 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
42. RELATED PARTY TRANSACTIONS

42. RELATED PARTY TRANSACTIONS CONTINUED

Pursuant to IAS 24 “Related Party Disclosures”, parties are generally considered to be related if the parties are under 
common control or one party has the ability to control the other or it can exercise significant influence over the other 
party in taking financial or operational decisions. In considering each possible related party relationship, attention is 
directed to the substance of the relationship, not merely the legal form:

•  Parties with material ownership stake (more than 5% beneficial ownership stake for 2023 and 2022) in the Group or 

with representatives in the Board of Directors are considered as Significant Shareholders. 

•  The key management personnel includes the Management Board of the Bank. 

•  Related parties not included in significant shareholders and key management personnel are presented in other 

related parties.

Transactions between Group and its subsidiaries also meet the definition of related party transactions.

As at 31 December 2023 and 2022 the Group’s outstanding balances with related parties were as follows: 

Contractual 
interest rate

Significant 
shareholders

Key 
management 
personnel

Other 
related 
parties

Associates

Immediate 
parent

Companies 
under 
common 
control 

in thousands of GEL

2023

Gross amount of 
loans and advances to 
customers

Credit loss allowance 
for loans and advances 
to customers

Guarantees

2022

Gross amount of 
loans and advances to 
customers

Credit loss allowance 
for loans and advances 
to customers

3.9%-36.0%

–

  –  

  –  

169

–

5,655

1,461

  –  

 1 

  –  

  –  

  –  

  –  

  –  

  –  

6,693

26,425

4,386

 99,075 

 47,791 

Customer accounts

0%-12.4%

–

–

–

4.4%-36.0%

  –  

 6,097 

 1,135

–

  –  

 3

 –

–

–

–

–

–

–

223

–

–

Customer accounts

0%-12.5%

  1,248 

25,106

51,490

4,341

90,358

45,442

Guarantees

–

–

–

–

–

–

357

The Group’s income and expense items with related parties except from key management compensation for the year 
2023 and 2022 were as follows:

Significant 
shareholders

Key 
management 
personnel

Other related
 parties

Associates

Immediate 
parent

Companies 
under 
common 
control

in thousands of GEL

2023

Interest income - loans and 
advances to customers

Interest expense

Fee and commission income

Administrative and other 
operating expenses (excluding 
staff costs)

2022

Interest income - loans and 
advances to customers

Interest expense

Fee and commission income

Administrative and other 
operating expenses (excluding 
staff costs)

  -  

 24 

 8 

  -  

-

10 

6 

– 

 248 

 348 

 18 

727

287 

359 

21 

443

 109 

 610 

 148 

795

93

948 

134 

400

  -  

 183 

 2 

  -  

–

140 

2 

-

  -  

 9,280 

 8 

  -  

  - 

2,568

482

-

The aggregate loan amounts disbursed to and repaid by related parties during 2023 and 2022 were as follows:

in thousands of GEL

Significant shareholders

Key management 
personnel

2023

Amounts disbursed to related parties during 
the year

Amounts repaid by related parties during 
the year

2022

Amounts disbursed to related parties during 
the year

Amounts repaid by related parties during 
the year

 218 

 (218)

 43 

 (59)

 2,081 

 (2,882)

2,007

(2,233)

  -  

 5,060 

 1,625 

  -  

  - 

3,691

747

-

Other 
related
 parties

 2,543 

 (2,337)

934

(1,197)

276

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023NOTES TO THE FINANCIAL STATEMENTS CONTINUEDFNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATION 
 
 
 
 
 
 
42. RELATED PARTY TRANSACTIONS CONTINUED

42. RELATED PARTY TRANSACTIONS CONTINUED

As of 31 December 2023 and 2022 transactions and balances of JSC TBC Bank with its subsidiaries were as follows: 

Compensation of the key management personnel and Supervisory Board members is presented below:

in thousands of GEL

Salaries and short-term bonuses

Equity-settled share-based compensation

Total

2023

2022

Expense

Accrued liability

Expense Accrued liability

10,666

11,695

22,361

–

–

–

12,340

16,888

29,228

–

–

–

in thousands of GEL

31 December 2023

31 December 2022

Gross amount of loans and advances granted to subsidiaries

Customer accounts of subsidiaries

Other Financial Assets

Other Financial Liabilities

Investment in subsidiaries

 20,082 

 172,587 

 101,945 

 6,681 

 31,453 

 19,492 

 135,236 

 66,276 

 4,761 

 31,513 

The income and expense items for JSC TBC Bank with its subsidiaries were as follows:

in thousands of GEL

Interest income

Interest expense

Fee and commission income

Fee and commission expense

Other operating income

Administrative and other operating expense

2023

 4,908 

 7,885 

 11,761 

2022

 3,705 

 6,487 

 8,792 

 48,347 

 32,593 

 21,311 

 3,974 

 5,876 

 5,466 

As of 31 December 2023 and 2022 detailed breakdown of TBC Bank’s investment in subsidiaries and associates is as 
follows:

in thousands of GEL

TBC Kredit LLC

TBC Leasing JSC

CreditInfo Georgia JSC

United Financial Corporation JSC

TBC Invest-Georgia LLC

TBC Capital LLC

TBC Asset Management LLC

TBC Pay LLC

Index LLC

2023

12,760

11,777

3,007

2,275

1,883

1,838

850

70

-

2022

12,760

11,777

2,528

2,275

1,883

1,938

750

70

60

Investment in subsidiaries and associates*

34,460

34,041

*Considering the immaterial movement between the years no detailed disclosure is made for changes compared to the prior year.

As of 31 December 2023 and 2022 detailed breakdown of the Group’s investment in associates is as follows: 

in thousands of GEL

Creditinfo Georgia JSC

Georgian Stock Exchange JSC

Tbilisi Stock Exchange JSC

Investment in associates*

2023

3,007

202

995

4,204

2022

2,528

202

991

3,721

*Considering the immaterial movement between the years no detailed disclosure is made for changes compared to the prior year.

278

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023NOTES TO THE FINANCIAL STATEMENTS CONTINUEDFNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATION43. EVENTS AFTER REPORTING PERIOD

On 15 February 2024 TBC Bank JSC has declared a final dividend for the year 2023 of GEL 7.46 per TBC Bank JSC 
share.

A FULL LIST OF RELATED UNDERTAKINGS AND THE COUNTRY OF INCORPORATION IS SET OUT BELOW. 

Company Name

JSC TBC Bank 

7 Marjanishvili Street, 0102, Tbilisi, Georgia

Country of incorporation

United Financial Corporation JSC

154 Agmashenebeli Avenue, 0112, Tbilisi, Georgia

TBC Capital LLC

TBC Leasing JSC

TBC Kredit LLC

TBC Pay LLC

TBC Invest LLC

TBC Invest International Ltd

University Development Fund

CreditInfo Georgia JSC

Natural Products of Georgia LLC

Mobi Plus JSC

Mineral Oil Distribution Corporation JSC 

Georgian Card   JSC 

11 Chavchavadze Avenue, 0179, Tbilisi, Georgia

76 Chavchavadze Avenue, 0162,, Tbilisi, Georgia

71-77, 28 May Street, AZ1010, Baku, Azerbaijan

7 Marjanishvili Street, 0102, Tbilisi, Georgia

7 Jabonitsky street, , 52520, Tel Aviv, Israel

7 Marjanishvili Street, 0102, Tbilisi, Georgia

1 Chavchavadze Avenue, 0128 , Tbilisi, Georgia

2 Tarkhnishvili street, 0179, Tbilisi, Georgia

1 Chavchavadze Avenue, 0128 , Tbilisi, Georgia

45 Vazha Pshavela Street, 0177, Tbilisi, Georgia

11 Tskalsadeni Street, 0153, Tbilisi, Georgia

106 Beliashvili Street, 0159, Tbilisi Georgia

Georgian Central Securities Depositor JSC

74 Chavchavadze Avenue, 0162, Tbilisi, Georgia

Givi Zaldastanishvili American Academy In Georgia JSC

37 Chavchavadze Avenue, 0162, Tbilisi Georgia

United Clearing Centre

5 Sulkhan Saba Street, 0105, Tbilisi, Georgia

Banking and Finance Academy of Georgia

123, Agmashenebeli Avenue, 0112, Tbilisi, Georgia

Tbilisi's City JSC

TBC Trade LLC

Tbilisi Stock Exchange JSC

Georgian Stock Exchange JSC

Kavkasreestri JSC

TBC Asset Management LLC

Swift

Diversified Credit Portfolio JSC

Globally Diversified bond fund JSC

15 Rustaveli Avenue, 0108, Tbilisi Georgia

11A Chavchavadze Ave, 0179, Tbilisi, Georgia

floor 2th block 8, 71 Vazha Pshavela Ave, Tbilisi, Georgia

74a chavchavadzis avenue, vake-saburtalo, Tbilisi, Georgia

74a chavchavadzis avenue, vake-saburtalo, Tbilisi, Georgia

7 Marjanishvili Street, 0102, Tbilisi, Georgia

1 Adele Avenue, B-1310, La Hulpe, Belgium

7 Marjanishvili Street, 0102, Tbilisi, Georgia

7 Marjanishvili Street, 0102, Tbilisi, Georgia

280

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023NOTES TO THE FINANCIAL STATEMENTS CONTINUEDFNANCIAL STATEMENTSMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONr
e
t
p
a
h
C

4   Additional

Information

   
TBC Bank Group PLC

TBC Capital

TBC Invest

TBC JSC

TBC Leasing

TBC Pay

TBC PLC

TBCG

A public limited company registered in England and Wales. It is the parent company 
of JSC TBC Bank (the Bank) and a group of companies that principally operate in 
Georgia in the financial sector. It also offers non-financial services via TNET, the 
largest digital ecosystem in Georgia. Since 2019, It has expanded its operations into 
Uzbekistan by operating fast growing retail digital financial services in the country.  
TBC Bank Group PLC is listed on the London Stock Exchange under the symbol 
TBCG

TBC Capital LLC

TBC Invest LLC

TBC Bank JSC

TBC Leasing JSC

TBC Pay LLC

TBC Bank Group PLC

TBC Bank Group PLC

GLOSSARY

Bank

Chairman

Code

Company 

Joint Stock Company TBC Bank

Chairman of Supervisory Board of TBC Bank JSC

The UK Corporate Governance Code

TBC Bank Group JSC

Conversion rate

Number of loans disbursed from generated leads

Corporate and Investment Banking (CIB)
segment

DAU/MAU

A legal entity/group of affiliated entities with an annual revenue exceeding GEL 15.0 
million or which has been granted facilities of more than GEL 6.0 million. Some other 
business customers may also be assigned to the CIB segment or transferred to the 
micro, small and medium enterprises (MSME) segment on a discretionary basis. 
In addition, CIB includes wealth management (WM) private banking services to 
high-net-worth individuals (HNWI) with a threshold of US$ 250,000 on assets under 
management (AUM), as well as on discretionary basis

Average daily active digital users divided by monthly active digital users. DAU/MAU is 
calculated for  the Bank internet and mobile banking only

Digital daily active users (DAU)

Monthly average number of individual digital users who logged into our digital 
channels at least once per day

Digital monthly active users (MAU)

An individual user who logged into the digital application at least once during the 
month

ENPS (Employee Net Promoter Score)

The employee net promoter score measures employee loyalty and reflects the 
likelihood of our colleagues recommending their workplace to their friends and family

ESG and Ethics Committee

ESG Committee

Committee at the Board level to support and advise the Supervisory Board in its 
oversight of the ESG and climate-related matters

Committee at the executive management level to support and advise the 
management of TBC Bank in its oversight of the ESG and climate-related matters

Executive Management

Executive Management of Joint Stock Company TBC Bank

Group

TBC Bank JSC and its subsidiary companies

Growth at constant currency basis

Refers to growth at fixed exchange rate of the starting period

Lead 

A potential client who has expressed interest in the product

Monthly active cardholder (MACH)

Number of retail customers who made at least one transaction with a TBC card at 
least once a month

Micro loans

Includes collateralised business and agri loans up to GEL 1 million, as well as micro 
businesses with a maximum turnover of GEL 2 million

MSME (Micro, Small and Medium) segment Business customers (legal entities and private individual customers that generate 

income from business activities) who are not included in the CIB segment

MSME monthly active customers

NPS (Net Promoter Score)

MSME legal entity that used Business mBank or iBank at least once, or had at least 
one active credit product, or performed at least one debit transaction, or had any type 
of deposit with a balance above a certain threshold

Net promoter score measures how willing customers are to recommend our products 
and services to others

Retail monthly active customers

For Georgian business, an individual user who has at least one active product as of the 
reporting date or performed at least one transaction during the past month. 

Retail segment

Supervisory Board

Non-business individual customers

Supervisory Board of Joint Stock Company TBC Bank

TBC Asset Management

TBC Asset Management JSC

TBC Bank

TBC Bank Group JSC and its subsidiary companies

284

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONFNANCIAL STATEMENTSALTERNATIVE PERFORMANCE MEASURES

The Group utilises a wide range of alternative performance measures (APMs) to assess the Group’s performance. 
These measures can be grouped under the following headings:

•  Profitability
•  Asset quality & portfolio concentration
•  Capital & liquidity positions

Certain performance measures are calculated on standalone basis for the Bank only in order to highlight the 
performance of the Bank, which is the major subsidiary of the Group, as well as facilitate peer comparison. 

The regulatory performance measures are calculated in accordance with NBG’s requirements for the Bank only based 
on local accounting standards. 

Term

#

Type

Definition

Profitability 

ROE

ROA

Cost to income

1

2

3

IFRS based

IFRS based

IFRS based

NIM

4

IFRS based

Loan yields

Deposit rates

Cost of funding

5

6

7

IFRS based

IFRS based

IFRS based

Asset quality & portfolio concetration

Cost of risk

PAR 90 
to gross loans

NPLs 
to gross loans

8

9

IFRS based

IFRS based

10 IFRS based

Return on average total equity (ROE) equals profit attributable to owners divided by the 
monthly average of total shareholders’ equity attributable to the PLC’s equity holders for 
the same period; annualised where applicable.

Return  on  average  total  assets  (ROA)  equals  profit  of  the  period  divided  by  monthly 
average total assets for the same period; annualised where applicable.

Cost to income ratio equals total operating expenses for the period divided by the total 
revenue for the same period. (Revenue represents the sum of net interest income, net fee 
and commission income and other non-interest income).

Net  interest  margin  (NIM)  is  net  interest  income  divided  by  monthly  average  interest-
earning assets; annualised where applicable. Interest-earning assets include investment 
securities (excluding CIB shares), net investment in finance lease, net loans, and amounts 
due from credit institutions. 

Loan yields equal interest income on loans and advances to customers divided by monthly 
average gross loans and advances to customers; annualised where applicable.

Deposit rates equal interest expense on customer accounts divided by monthly average 
total customer deposits; annualised where applicable.

Cost of funding equals sum of the total interest expense and net interest gains on currency 
swaps (entered for funding management purposes), divided by monthly average interest 
bearing liabilities; annualised where applicable.

Cost  of  risk  equals  credit  loss  allowance  for  loans  to  customers  divided  by  monthly 
average gross loans and advances to customers; annualised where applicable.

PAR  90  to  gross  loans  ratio  equals  loans  for  which  principal  or  interest  repayment  is 
overdue for more than 90 days divided by the gross loan portfolio for the same period.

NPLs to gross loans equals loans with 90 days past due on principal or interest payments, 
and  loans  with  a  well-defined  weakness,  regardless  of  the  existence  of  any  past-due 
amount or of the number of days past due divided by the gross loan portfolio for the same 
period.

NPL provision 
coverage

Total NPL 
coverage

11

IFRS based

12

IFRS based

Credit loss level 
to gross loans

Related party loans 
to gross loans

Top 10 Borrowers 
to total portfolio

Top 20 Borrowers 
to total portfolio

13

IFRS based

14

IFRS based

15

IFRS based

16

IFRS based

Capital & liquidity positions

NPL provision coverage equals total credit loss allowance for loans to customers divided 
by the NPL loans.

Total  NPL  coverage  equals  total  credit  loss  allowance  plus  the  minimum  of  collateral 
amount  of  the  respective  NPL  loan  (after  applying  haircuts  in  the  range  of  0%-50%  for 
cash, gold, real estate and PPE) and its gross loan exposure divided by the gross exposure 
of total NPL loans.

Credit loss level to gross loans equals credit loss allowance for loans to customers divided 
by the gross loan portfolio for the same period.

Related  party  loans  to  total  loans  equals  related  party  loans  divided  by  the  gross  loan 
portfolio.

Top 10 borrowers to total portfolio equals the total loan amount of the top 10 borrowers 
divided by the gross loan portfolio.

Top 20 borrowers to total portfolio equals the total loan amount of the top 20 borrowers 
divided by the gross loan portfolio.

Net loans to 
deposits  plus
 IFI funding

17

IFRS based

Net loans to deposits plus IFI funding ratio equals net loans divided by total deposits plus 
borrowings received from international financial institutions.

Net stable 
funding ratio (NSFR)

Regulatory 
based

Net  stable  funding  ratio  equals  the  available  amount  of  stable  funding  divided  by  the 
required  amount  of  stable  funding  as  defined  by  NBG  in  line  with  Basel  III  guidelines. 
Calculations are made for the Bank only.

Liquidity 
coverage ratio (LCR)

Regulatory 
based

Liquidity  coverage  ratio  equals  high-quality  liquid  assets  divided  by  the  total  net  cash 
outflow amount as defined by the NBG. Calculations are made for the Bank only.

Leverage

CET 1 CAR 
(Basel III)

Tier 1 CAR 
(Basel III)

Total CAR 
(Basel III)

18

IFRS based

Leverage equals total assets to total equity.

Regulatory 
based

Regulatory 
based

Regulatory 
based

CET 1 CAR equals CET 1 capital divided by total risk weighted assets, both calculated in 
accordance with requirements of the NBG Basel III standards. Calculations are made for 
the Bank only.

Tier 1 CAR equals tier I capital divided by total risk weighted assets, both calculated in 
accordance with the requirements of the NBG Basel III standards. Calculations are made 
for the Bank only.

Total  CAR  equals  total  capital  divided  by  total  risk  weighted  assets,  both  calculated  in 
accordance with the requirements of the NBG Basel III standards. Calculations are made 
for the Bank only.

These tables provide the reconciliation of the Group’s IFRS based alternative performance measures with Financial 
Statements.

1

Reference to financial statements

2023

2022

Profit attributable to owners 

Consolidated statement of profit and loss 
and other comprehensive income

1,119,025 

1,023,050 

Total shareholders’ equity attributable to owners

Consolidated statement of financial position

Adjusted to arrive at monthly balances

Monthly averages of total shareholders’ equity 
attributable to owners

Return on average total equity (ROE)

4,747,512 

4,265,638 

-339,338

-328,851

4,408,174

3,936,787

25.4%

26.0%

286

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MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONFNANCIAL STATEMENTS                  
                  
                  
                  
2

3

4

5

Profit attributable to owners 

Reference to financial statements

2023

2022

Consolidated statement of profit and loss 
and other comprehensive income

1,119,025  

1,023,050  

Total assets

Consolidated statement of financial position

31,771,136

28,329,010 

Adjusted to arrive at monthly balances

Monthly averages of total assets

Return on average total assets (ROA)

-3,668,625

-2,903,705

28,102,511

25,425,305

4.0%

4.0%

Total operating expenses

Total revenue

Cost to income 

Net interest income

Reference to financial statements

2023

2022

Consolidated statement of profit and loss 
and other comprehensive income

Consolidated statement of profit and loss 
and other comprehensive income

681,762 

560,982 

2,132,112 

1,946,389 

32.0%

28.8%

Reference to financial statements

2023

2022

Consolidated statement of profit and loss 
and other comprehensive income

1,495,596 

1,243,095 

Total interest earning assets

Consolidated statement of financial position

 – Investment securities measured at fair value 

through other comprehensive income

 – Net investment in finance lease

 – Net loans

 – Mandatory cash balances with National Bank of 

Georgia

 – Due from other banks

Adjusted to arrive at monthly balances

Monthly average interest earning assets

Net interest margin (NIM)

26,388,429 

22,724,918 

3,475,461 

2,884,728 

370,795 

288,886 

20,958,532              17,497,442 

1,572,506 

2,047,564 

11,135                       6,298 

-2,622,249

-1,607,434

23,766,180 

21,117,484 

6.3%

5.9%

Interest income from loans

Note 28. Interest income and expense

  2,224,514                  1,911,782 

Total loan portfolio

Note 9. Loans and advances to customers

21,276,749 

17,857,276 

Reference to financial statements

2023

2022

Adjusted to arrive at monthly balances

Total monthly average loan portfolio

Loan yields

6 Returns

(2,417,621)

(771,572)

18,859,128 

17,085,704 

11.8%

11.2%

Reference to financial statements

2023

2022

Interest expense from customer accounts

Note 28. Interest income and expense

 (813,715)

(571,575)

Total deposits portfolio

Note 19. Customer accounts

19,942,516 

17,841,357 

Adjusted to arrive at monthly balances

Total monthly average deposits portfolio

Deposit rates

288

(1,831,730)

(2,096,195)

18,110,786 

15,745,162 

4.5%

3.6%

7

8

9

10

11

Total Interest expense

Reference to financial statements

2023

2022

Consolidated statement of profit and loss 
and other comprehensive income

(1,193,831)

(976,686)

Total interest bearing liabilities

Consolidated statement of financial position

26,505,692 

23,598,918 

 – Customer accounts

 – Due to credit institutions

 – Subordinated debt

 – Debt securities in issue

 – Lease Liabilities

Adjusted to arrive at monthly balances

Monthly average interest bearing liabilities

Cost of fund

19,942,516 

17,841,357 

4,346,951 

3,885,360 

868,730 

590,148

1,264,085 

1,209,813 

 83,410 

72,240 

(3,409,376)

(2,472,069)

23,096,316 

21,126,849 

5.2%

4.6%

Credit loss allowance for loans

Reference to financial statements

2023

2022

Consolidated statement of profit and loss 
and other comprehensive income

(130,380)

(105,247)

Total loan portfolio

Note 9. Loans and advances to customers

21,276,749 

17,857,276 

Adjusted to arrive at monthly balances

Total monthly average loan portfolio

Cost of risks

(2,417,621)

(771,572)

18,859,128 

17,085,704 

0.7%

0.6%

Reference to financial statements

2023

2022

Total principal or interest repayment is overdue 
for more than 90 days

Not available

 236,052 

217,596 

Total gross loan portfolio

Par 90 to gross loans

Note 9. Loans and advances to customers

21,276,749 

17,857,276 

1.1%

1.2%

NPLs to gross loans equals loans with 90 days past 
due on principal

Not available

425,743 

390,651 

Reference to financial statements

2023

2022

Note 9. Loans and advances to customers

21,276,749 

17,857,276 

Total gross loan portfolio

NPLs to gross loans

Total credit loss allowance for loans to customers

Note 9. Loans and advances to customers

Reference to financial statements

NPL provision coverage

NPL provision coverage

Not available

2.0%

2.2%

2023

318,217 

425,743 

74.7%

2022

359,834 

390,651 

92.1%

289

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023ALTERNATIVE PERFORMANCE MEASURES  CONTINUEDMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONFNANCIAL STATEMENTS                     
                     
                  
                  
                  
                  
                
                
                 
                 
                 
                 
Reference to financial statements

2023

2022

NPL collatetal

Not available

NPL provision coverage

Note 9. Loans and advances to customers

Total

Total NPL exposure

Total NPL coverage

Not available

293,239 

318,217 

611,456 

425,743 

143.6%

246,242 

359,834 

606,076 

390,651 

155.1%

Total credit loss allowance for loans to customers

Note 9. Loans and advances to customers

318,217 

359,834 

Total gross loan portfolio

Note 9. Loans and advances to customers

21,276,749 

17,857,276 

Credit loss level to gross loans

1.5%

2.0%

Reference to financial statements

2023

2022

Related party loans

Total gross loan portfolio

Related party loans to gross loans

Reference to financial statements

Note 42. Related party transactions

2023

27,198 

2022

26,717 

Note 9. Loans and advances to customers

21,276,749 

17,857,276 

0.1%

0.1%

Top 10 borrowers

Not available

1,359,734 

967,960

Total gross loan portfolio

Note 9. Loans and advances to customers

21,276,749 

17,857,276 

Top 10 borrowers

6.4%

5.4%

Reference to financial statements

2023

2022

Top 20 borrowers

Not available

2,013,974 

1,511,447 

Total gross loan portfolio

Note 9. Loans and advances to customers

21,276,749 

17,857,276 

Top 20 borrowers

9.5%

8.5%

Reference to financial statements

2023

2022

Net loans

Consolidated statement of financial position

20,958,532 

17,497,442 

Total Deposits portfolio

Note 19. Customer accounts

19,942,516 

17,841,357 

Reference to financial statements

2023

2022

IFI funding

Deposits + IFI funding

Net loans to deposits + IFI funding

Not available

2,222,611 

2,115,335 

22,165,127 

19,956,692 

94.6%

87.7%

12

13

14

15

16

17

18

Reference to financial statements

2023

2022

Consolidated statement of financial position

31,771,136 

28,329,010 

Consolidated statement of financial position

4,747,709 

4,265,802 

 6.7x 

 6.6x 

Total assets

Total equity

Leverage

290

ABBREVIATIONS

ACCA 

ALCO 

APM

ATM 

CAGR 

CAR 

CEO 

CFA 

CFO 

CGU 

CIB 

CIS 

COR 

CRO 

CSR 

DCF

EBRD 

ECL 

EMEA 

EMS

ENPS 

ERM 

ESG

ESRM 

EU 

EUR 

FC

FDI 

FVOCI 

GBP 

GDP 

GEL 

GHG 

NMF

HNWI 

HR 

IAS 

ICAAP

ILAAP

IFC

IFI 

IFRS 

IMF 

IPCC 

IT 

Association of chartered certified 
accountants

Asset-liability management committee 

Alternative performance measure

Automated teller machine 

Compounded annual growth rate 

Capital adequacy ratio 

Chief executive officer 

Chartered financial analyst 

Chief financial officer 

Cash generating unit 

Corporate investment banking 

The Commonwealth of Independent States

Cost of risk 

Chief risk officer 

Corporate social responsibility 

Discounted cash flows 

European Bank for Reconstruction and 
Development

Expected credit losses 

Europe, Middle East and Africa 

Environmental management system

Employee Net Promoter Score 

Enterprise risk management 

Environmental, social and governance

Environmental and social risk management

European Union 

Euro 

Foreign currency

Foreign direct investment 

Fair value through other comprehensive 
income

Great British pound, national currency of the UK

Gross domestic product 

Georgian lari, national currency of Georgia 

Greenhouse gas 

Not meaningful figure

High-net-worth individuals 

Human resources 

International Accounting Standards 

Internal capital adequacy assessment process

Internal liquidity adequacy assessment 
process

International Finance Corporation

International financial institution 

International Financial Reporting Standards

International Monetary Fund 

Intergovernmental Panel on Climate Change

Information technology 

JSC 

KPI 

LSE 

LTIP

LTV

MBA 

MSME 

NBG 

NCI 

NIM 

NPL 

NPS 

OCI 

OECD 

PLC 

POS 

P2P 

PWC 

ROA 

ROE 

SME 

SPPI 

STEM 

TCFD

UK 

US$ 

VAR 

WM

Joint stock company 

Key performance indicators 

London Stock Exchange 

Long-term incentive plan

Loan to value

Master of business administration 

Micro, small and medium-sized enterprises

National Bank of Georgia 

Non-controlling interest 

Net interest margin 

Non-performing loans 

Net promoter score 

Other comprehensive income 

Organisation for Economic Cooperation and 
Development

Public limited company 

Point of sale 

Peer-to-peer

PricewaterhouseCoopers 

Return on average assets 

Return on average equity 

Small and medium-sized enterprises 

Solely payments of principal and interest 

Science, technology, engineering and 
mathematics 

Force on climate-related financial
disclosures

United Kingdom of Great Britain and Northern Ireland 

The US dollar, national currency of the United States 

Value-at-risk 

Wealth management

291

MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023MANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023ALTERNATIVE PERFORMANCE MEASURES  CONTINUEDMANAGEMENT REPORTGOVERNANCEADDITIONAL INFORMATIONFNANCIAL STATEMENTSMANAGEMENT REPORT AND FINANCIAL STATEMENTS 2023