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TBC Bank Group

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FY2015 Annual Report · TBC Bank Group
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INVESTING IN
OPPORTUNITY

ANNUAL REPORT 2015

www.tbcbank.ge/IR

BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

TBC BANK IS A LEADING UNIVERSAL BANK IN 
GEORGIA, OFFERING A BROAD RANGE OF PRODUCTS 
AND SERVICES THROUGH ITS EXTENSIVELY 
DEVELOPED RETAIL, CORPORATE, SME AND MICRO 
BANKING BUSINESS LINES.

TBC BANK (TBCB: LI) HAS BEEN LISTED 
ON THE LONDON STOCK EXCHANGE 
SINCE JUNE 2014.

Proof: 
Date: 

00 
18 April 2016 1:56 PM 

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First Read/Revisions



NO 12 BOUTIQUE HOTEL

No 12 Boutique Hotel in Tbilisi opened just 5 years ago and has 
already become one of the highest rated tourist destinations with a 
8.7 rating and the sought-after “most booked” status on Booking.
com. The owners of the Boutique Hotel started this innovative idea as 
a way to invest their savings – and the promising tourism sector was 
the obvious choice. Their tireless attention to detail, exquisite old 
Tbilisi designs and the modern quality of service make the Hotel 
unforgettable and the business – extremely successful. With TBC 
Bank’s support, the No 12 Boutique has branched out into additional 
locations, including an Apart Hotel. Lida Vardania, the founder and 
co-owner of No 12 Boutique Hotel, credits TBC Bank for the 
opportunity to implement their latest idea as well: “Our success is 
based on innovation – we took advantage of an opportunity to create 
a boutique hotel, which was unexplored territory on the Georgian 
hospitality market. Importantly, we have a partner that helps us 
finance our new ideas. Our new niche initiative is g.Vino, a wine bar. 
With TBC’s support, we are excited to get g.Vino off the ground and 
offer our guests new ways to experience Georgian culture and 
history.” 

 See pages 00-00  for our business model to see how we help with 

tourism

TBC BANK GROUP ANNUAL REPORT AND ACCOUNTS 2015

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LEVAN KILADZE, STATUS 
CLIENT

TBC Bank continues to set market standards in the affluent banking 
industry. The Bank is the most trusted retail bank in the country with 
the unchallenged leadership in retail deposits. TBC was recognized 
as the best private bank in Georgia (2014, 2015) by The Banker and 
the Private Wealth Management magazines, part of  
the Financial Times family. 

Our Status service, TBC Bank’s affluent banking offering, is proud to 
work with some of the most prominent Georgian entrepreneurs. 
Levan Kiladze, founder and CEO of Lemondo, the most successful 
and fastest growing games and app development IT company in 
Georgia, is a long-time client and a fan of TBC Bank’s forward 
thinking e-banking offerings: “I especially appreciate TBC’s internet 
and mobile banking apps that are beautifully simple, fast, and 
intuitive. This year, the Bank started its fully remote sales and 
transactions service via Status banking that allows me to take care 
of my everyday finances with the help of my status banker, without 
visiting a branch. TBC Bank is also a favorite bank for our team 
- when our employees need a banking product, they know that TBC 
will deliver the best, in the most comfortable way.”

Established in 2010, Lemondo broke many firsts – the company 
partners with  
Apple Store, Google Play, and Amazon and has already generated 
over 100 million downloads worldwide. Recently, Lemondo entered 
the console market by partnering with Sony Entertainment and 
Nintendo. According to Tamar Shonia, TBC Status private banker, 
“our advanced banking technology allows us to place the highest 
emphasis  
on our client’s needs, freeing up their time to do what they do best in 
their own fields of expertise.” 

 See pages 00-00 for our business model to see how we help 

entrepreneurs





LARSI HPP

The Georgian Energy sector is one of the most attractive investment 
opportunities in the country. With its water-rich natural resources, 
Georgia currently produces an average of approximately 10 TWh of 
energy per year, while potential production is estimated at an annual 
capacity of 15,000 MW. Both local and regional markets provide 
significant consumption and export opportunities for the electricity 
produced in the country. Construction of over 20 Hydro Power plants 
(HPP) is currently ongoing and more than 70 are in the development 
stage. According to the Ministry of Energy, approximately 80 HPP 
projects are available for further investment. 

TBC Bank, with a total exposure of GEL 218 million to the Energy 
sector by the end of 2015, is a leading financial partner for Georgian 
HPP developers. TBC offers its clients a full range of financial 
products, including advance trade and project financing 
opportunities, and market-leading supporting and value-added 
services, such as leasing, insurance, brokerage and research. TBC 
Bank is proud to work with one of the prominent players in the 
energy sector, PERI LLC, on several of its important projects. 
According to their long-term corporate banker, Irakli Diasamidze, 
“During the last 12 years, PERI LLC successfully implemented the 
construction of 5 different sized HPPs with total capacity of 36.4 MW. 
They are currently developing a vital 109 MW Dariali HPP, set to start 
operations in Q2 2016. Their total investment in the sector has 
reached USD 255 million, which is an outstanding achievement.” One 
of the latest HPPs TBC Bank financed for Peri, is the Larsi Plant 
located in the scenic Kazbegi municipality, near the country’s 
northern border. The Plant is one of the biggest HPPs constructed in 
the country during the past two decades and generated 68 million 
KWh of electricity in 2015. 

 See pages 00-00  for our business model to see how we help the 

energy sector

  See pages 12-13

  See pages 28-29

  See pages 34-35

12 

TBC BANK GROUP ANNUAL REPORT AND ACCOUNTS 2015

TBC BANK GROUP ANNUAL REPORT AND ACCOUNTS 2015

13 

28 

TBC BANK GROUP ANNUAL REPORT AND ACCOUNTS 2015

TBC BANK GROUP ANNUAL REPORT AND ACCOUNTS 2015

29 

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TBC BANK GROUP ANNUAL REPORT AND ACCOUNTS 2015

CaseXstudyXEntraprenuers_v3.indd   All Pages


CONTENTS

BUSINESS REVIEW
1 
2 
3 
6 
8 
10  Chief executive’s statement

Financial highlights FY 2015
Selected operating data
At a glance
Chairman’s statement
Company history and year in review

STRATEGIC REPORT
14  Operating environment
20  Business model
22  Strategy
24  Key strengths
26  Distribution channels
30  Operating review
40  Principal risks
52 
70  People
73  Corporate responsibility review

Financial review

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GOVERNANCE
78  Chairman’s corporate governance statement
79  Directors’ report
86  Supervisory board committees
87  Audit committee report
91  Remuneration committee report
92  Corporate governance and Nomination 

committee report

93  Risks, ethics and compliance committee report
94  Management board
97  Management board committees

RISK MANAGEMENT
99  Risk management

Independent auditor’s report

FINANCIAL STATEMENTS
113 
114  Consolidated statements of financial position
199  Additional information

TBC Bank standalone statements according to the 
National Bank of Georgia reporting standards are 
available on the Bank’s Investor Relations website at 
www.tbcbank.ge/IR

INVESTING INENTREPRENEURSTOURISMINVESTING INENERGY  INVESTING IN 


FINANCIAL HIGHLIGHTS FY 2015
(IN MILLIONS GEL)

BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

TOTAL OPERATING INCOME

OPERATING EXPENSES

PROFIT BEFORE TAX

577.0

FY 2014: 458.3
Change +25.9%

253.1

FY 2014: 226.3
Change +11.9%

PROFIT FOR THE PERIOD

TOTAL ASSETS

218.7

FY 2014: 158.5
Change +38.0%

6,935.0

13 Dec 2014: 5,423.5
Change +27.9%

CUSTOMER DEPOSITS

ROAE

4,177.9

13 Dec 2014: 3,322.4
Change +25.7%

PRE-PROVISION ROAE

27.1%

FY 2014: 24.2%
Change 2.9%

NPL TO GROSS LOANS

4.8%

FY 2014: 3.1%
Change 1.7%

20.1%

FY 2014: 18.4%
Change 1.7%

COST TO INCOME

43.9%

FY 2014: 49.4%
Change -5.5%

BASEL I CAR

31.0%

FY 2014: 30.4%
Change 0.6%

247.9

FY 2014: 182.9
Change +35.5%

GROSS LOANS

4,639.0

13 Dec 2014: 3,706.3
Change +25.2%

ROAA

3.4%

FY 2014: 3.3%
Change 0.1%

COST OF RISK

1.7%

FY 2014: 1.6%
Change 0.1%

BASEL II/III TOTAL CAR

16.0%

FY 2014: 15.0%
Change 1.0%

1 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
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

SELECTED OPERATING DATA

REMOTE CHANNEL 
TRANSACTIONS / TOTAL  
NON-CASH TRANSACTIONS

84%

FY 2014: 82.0%

EMPLOYEES

5,262

FY 2014: 5,117

POS TERMINALS

8,800

FY 2014: 4,820

CASH-IN TERMINALS 
(TBC PAY)

2,395

FY 2014: 2,112

BRANCHES

128

FY 2014: 125

ATMS

358

FY 2014: 352

MID-TERM TARGETS
Please find all ratio explanations on page 69.

Loan book growth (gross)1

25.2% p.a.

c.20% p.a.

Current performance

Mid-term targets

ROE2

Cost income ratio3

Equity Tier 1 capital ratio4  (Based II/III)

Divided payout ratio5

20.1%

43.9%

12.8%

25%

20%

<40%

c.10.5%

25%

1.  12-month growth as of YE 2015, on TBC consolidated IFRS basis
2.  TBC consolidated IFRS basis (YE 2015)
3.  Cost income ratio calculated as ratio of operating expenses to operating income (excl. loan impairment 

expense); TBC consolidated IFRS basis (YE 2015)

4.  Based on the relevant Basel II/III methodology prevailing at current time; subject to capital targets and 

dividend payouts (YE 2015)

5.  Dividends under “Current performance” shows TBC Bank payout ratio in 2015 based on 2014 performance; 
under “Mid-term targets” – on TBC consolidated IFRS basis; dividend target was approved on shareholder 
meeting in May 2015

2 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
BUSINESS REVIEW
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

AT A GLANCE

WE CREATE NEW OPPORTUNITIES  
FOR THE SUCCESS OF PEOPLE AND 
BUSINESSES. 

TBC Bank is a leading universal banking group in Georgia 
with an unmatched market share of retail deposits at 
34.3%1, and a number two position in total loans and 
deposits with 28.7% and 29.0% market share, respectively. 

We service over 1.6 million clients through a diversified 
multichannel platform that comprises 135 branches 
(including TBC Kredit branches), one of the largest 
networks of ATMs and POS terminals in Georgia, global 
award-winning internet banking, market-leading mobile, 
iPad and iPhone banking, a call centre, and TBC Pay 
terminals and kiosks.

We employ over 5,3002 people  across our operations,  
more than half of whom have been with TBC for four or 
more years.

1  All market share data is quoted according to the figures published 

by the NBG.
Including employees of all TBC Bank subsidiaries.

2 

Tbilisi

56

Tbilisi

Apkhazeti

Zemo Svaneti

Samegrelo

10

Ratcha-lechkhumi
Kvemo Svaneti

Guria

2

1

Imereti

6

Shida-Kartli

2

Mtskheta-Mtianeti

7

Adjara

Kvemo-
Kartli

12

Kakheti

6

Samtskhe-Javakheti

TBC Bank: Number of branches in the region

Location of branches

Our Multichannel Distribution Platform
TBC Bank’s globally recognised multichannel distribution platform 
complements our full service model perfectly. While our branches are 
carefully designed with a primary focus on customer satisfaction, our 
leading multichannel distribution platform allows us to offload routine 
transactions from branches to e-channels. As a result, TBC has achieved  
a market-leading portfolio of gross loans per branch of GEL 36 million3.

Over the past year, our multichannel capabilities have been recognised  
as best in the country and in the wider region, as well as being acclaimed 
globally. 

In 2016, TBC launched an entirely new concept of branch design with a 
particular focus on customer experience. The new design reflects TBC 
Bank’s welcoming, user-friendly and transparent approach to banking and 
has been created in partnership with Allen International, a strategic design 
consultancy focused on financial services.

The redesigned branches leverage TBC Bank’s strength in multichannel 
banking and feature cutting-edge e-banking tools and technology.  
The new concept was developed specifically for TBC Bank as a result of a 
comprehensive tailored study of the Bank’s existing branches and its 
clients’ needs and aspirations.

Customer Experience
TBC Bank has one of the best known and most trusted brands in Georgia. 
As a result of the Bank’s tireless focus on customer-centric service and 
continued investment in introducing the most advanced banking 
technologies on the market, TBC Bank has built a strong reputation and 
long-standing relationships with its customers. According to internal and 
external research, TBC Bank maintained market leading positions in 
customer experience in 2015 with the highest Customer Satisfaction 
(CSAT)4 and Net Promoter (NPS)5 scores in the country’s banking industry. 

TBC Bank Brand
TBC Bank has one of the best known and most trusted brands in Georgia. 
This is largely due to our high quality customer experience, strong 
reputation, long-standing relationships with customers, traditional focus 
on social responsibility, and targeted marketing campaigns. 

Over the years, we have received a number of prestigious industry awards, 
including being named as “Best Bank in Georgia” seven times by Global 
Finance magazine and The Banker and three times by EMEA Finance  
and Euromoney.

Products and Services
TBC Bank offers a wide range of banking products and services to its retail, 
corporate, SME and micro clients with the majority of our business 
concentrated in Georgia, which accounted for 99% of TBC’s total assets and 
100% of its net income as at and for the year ended 31 December 2015.

3  Gross loan portfolio according to NBG accounting standards for comparison purposes. 
4  CSAT Score is derived from Survey conducted by ACT (independent research company) 
and is based on different measures. Survey type - face to face interviews, Sample size 
- 2000 respondents per bank

5  The NPS is derived from the survey conducted by 2 separate research companies: ACT 
and IPM and measures the likelihood that a customer would recommend TBC to a 
friend. Final score is an average of scores from those separate surveys. IPM survey is 
phone based, Sample size 2,000 respondents per bank.

3 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
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

AT A GLANCE  
CONTINUED


SEGMENT REVIEWS
CORPORATE*

MICRO*

RETAIL*

SME*

Customer loans

Customer loans

Customer loans

Customer loans

32%

11%

44%

13%

(FY 2015, % of total, 
gross)
GEL 1,500m

(FY 2015, % of total, 
gross)
GEL 493m

(FY 2015, % of total, 
gross)
GEL 2,020m

(FY 2015, % of total, 
gross)
GEL 626m

Customer deposits

Customer deposits

Customer deposits

Customer deposits

24%

2%

59%

15%

(FY 2015, % of total)
GEL 1,001m

(FY 2015, % of total)
GEL 74m

(FY 2015, % of total)
GEL 2,470m

(FY 2015, % of total)
GEL 633m

Number of customers**

Number of customers**

Number of customers**

Number of customers**

c.1.7k

c.479k

c.1.1m

c.67k

 See page 32

 See page 36

 See page 31

 See page 33

Source: Company reports
  Note: Customer classification criteria is converted to GEL with the exchange rate of 1 USD = 2.39 GEL.
*  Corporate segment includes business customers that have annual revenue of GEL 8.0 million or more or less have been granted a loan in a n amount equivalent to 

USD 1.5 million or more. Some other business customers may also be assigned to the Corporate segment on a discretionary basis.

*  Micro segment business customers with loans below USD 70K, as well as pawn loans, credit cards and cash cover loans granted in TBC Bank Constanta branches, 
and deposits up to USD 20K in urban areas and up to USD 100K in rural areas of the customers of TBC Bank Constanta branches. Some other customers may be 
assigned to the Micro segment on a discretionary basis.

*  Retail segment includes individuals that are not included in the other categories.
*  SME segment includes business customers that are not included in either Corporate or Micro segments; Some other legal entity customers may also be assigned to 

the SME segment on a discretionary basis.

** Number of registered customers as at 31 December 2015.

Retail Banking
TBC Bank is a market leader in retail loans and retail deposits as at 
31 December 2015. The retail segment represents 59.1% of the total 
deposit portfolio and 43.5% of the total loan portfolio, making it the 
Group’s largest segment in terms of both deposits and loans. We 
offer a full range of products to our retail customers, account and 
deposit products through our cutting-edge multichannel platform 
and a comprehensive distribution network, with special products 
and services offered to affluent and high net worth clients. We serve 
more than one million retail customers.

By 31 December 2015, the Group’s retail loan portfolio reached  
GEL 2,020 million with the market share for individuals at 31.6%.  
At the same time, our market share in deposits of individuals  
stood at 34.3%.

Corporate Banking
Corporate Banking is a traditionally strong area of the Bank 
representing 32.3% of TBC’s total loan portfolio and 24.0% of the 
total deposits portfolio. We serve more than 1,400 corporate clients 
in Georgia, offering diverse lending, card and deposit products 
(including syndicated lending), foreign exchange operations, 
hedging, trade and project finance products (including factoring), 
escrow services, cash collection, insurance packages (through GPI 
Holding, a partner insurance company), leasing (through TBC 
Leasing) and brokerage and research services (through its 
brokerage and corporate advisory arm, TBC Capital).

As at 31 December 2015, we held the second largest market share 
for legal entity loans and deposits of 26.2% and 23.4%, respectively.

4 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
BUSINESS REVIEW
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
LOCAL OPERATIONS


SHAREHOLDERS

96.97%

1.38%

Corporate Banking
Retail Banking
SME Banking
Micro Banking

Leasing Service

Other

0.02%

0.50%

Real Estate  
Management

 
FOREIGN OPERATIONS

1.12%

0.003%

Non-Banking  
Credit Institution  
(Azerbaijan)

Non Resident
Deposits Attraction
(Israel)

SME Banking
SME banking accounted for 13.5% and 15.2% of TBC’s total loans and total 
deposits portfolios, respectively. TBC offers a diverse range of products and 
services to its SME segment customers, including trade finance, project 
finance, asset finance and working capital loans. We serve approximately 67,000 
clients. TBC Bank remains the only bank to offer important education and 
value-added services to SME businesses through its Business Support 
Programme (see page 33 for additional information). 

Micro Banking
TBC Bank completed the merger with Bank Constanta in January 2015. The 
micro banking segment is the smallest but the fastest growing segment of the 
Group, accounting for 10.6% and 1.8% of total loans and total deposits, 
respectively. This segment offers various types of loan and deposit products 
tailored to client needs. As at 31 December 2015, we served approximately 
479,000 micro banking customers in Georgia.

Subsidiaries
In addition to its core banking business that TBC conducts within its retail, 
corporate, SME and micro segments through TBC Bank and TBC Kredit, TBC 
conducts supplementary operations through its other subsidiaries. These 
operations represented 1.9% of our total assets and 2.1% of our consolidated net 
income for the year ended 31 December 2015.For a more detailed overview of our 
subsidiaries, please see Operating and Financial Review on pages 30 and 52.

Ratings 
TBC Bank is rated by Fitch Rating Agency and Moody’s Investor Services. The 
Bank’s current ratings are BB- (Long Term IDR)/ B (Short Term IDR) assigned 
by Fitch and B1 (FC)/ Ba3 (LC) assigned by Moody’s.

5 

TBC BANK ANNUAL REPORT AND ACCOUNTS 201570.6%3.5%0.4%3.3%22.2%LSE ListedFoundersTop ManagementMiddle ManagementOtherBUSINESS REVIEW
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

CHAIRMAN’S STATEMENT

AT TBC BANK, WE 
HAVE BUILT A 
COMPANY THAT IS A 
PARTNER OF CHOICE 
FOR OUR CLIENTS, 
SUPPORTING THE 
ENGINE OF 
ENTREPRENEURSHIP 
AND BUSINESS IN 
GEORGIA. 

MAMUKA KHAZARADZE
CHAIRMAN

We have been able to achieve this success through a 
consistent focus on forming a highly experienced and 
talented team with an in-depth knowledge of the local 
market. As an important development in 2015, the 
Bank announced its plans to move to the Premium 
Segment of the London Stock Exchange. 

Georgia has embarked on an exciting journey toward becoming an 
economic, transit, tourism and financial hub in the region. The 
country is actively moving toward implementing its Association 
Agreement with the EU and advancing several investment projects 
with its partners in strategic sectors, including energy, hospitality, 
agriculture and communications. Throughout this Report, we have 
featured the work of some of our customers from these key areas, 
who work tirelessly toward advancing their business and the 
country’s economy. In our Strategic Report, we also provide a 
comprehensive review of the macroeconomic conditions in Georgia 
and the country’s outlook for investment.

I am pleased to report that TBC Bank has completed another 
successful year and has comfortably overcome the temporary 
economic turbulence stemming from regional developments. We 
have strengthened our market positions across all business 
segments and delivered the targeted level of profitability for our 
shareholders. The Bank’s management team is effectively 
implementing our well-designed strategy for business development, 
while maintaining a particular focus on the financial health and 
stability of our customers within this macroeconomic environment. 

Key Investment Opportunity in Georgia
We believe that our shareholders appreciate our clear focus on 
consistently delivering strong performance. In 2015, we 
outperformed our competition in terms of business growth, while 
maintaining solid profitability and strong portfolio quality. The Bank 
closed the year with a record net income of GEL 218.7 million and a 
Return on Average Equity (ROAE) of 20.1%. As announced, the 
Bank’s Supervisory Board plans to distribute the targeted 25% of 
the 2015 consolidated net income as dividends, pending approval at 
the Annual General Meeting of shareholders.

The Leading Team in Georgia
We owe our success to the deeply experienced team of talented 
individuals, who invest their significant resources for the benefit of 
our clients, the Bank and our country. Throughout this Report, we 
have featured those employees who work with our clients on a daily 
basis to ensure their business objectives are met with appropriate 
financial and transactional support. 

I am delighted that since its founding, TBC Bank has been privileged 
to work with the leading professionals in Georgia. Our employee 
base is young and dedicated with 88% of the workforce aged 
between 20 and 39 and 34% of all employees staying with the Bank 
for 4-10 years. Importantly, we are proud to have women 
representing up to 70% of total employees and 40% of middle 
management. 

TBC Bank has created a unique workplace that nurtures talent and 
provides the right development opportunities for our market-

6 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
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leading workforce. We have created a fund that supports academic 
aspirations for the members of middle management and provides 
them with financing for continued education and professional 
qualification. Additionally, an innovative in-house project – TBC 
Academy – offers bespoke training courses that help all of the 
Bank’s employees develop their skills and expertise in various 
areas of banking.

Georgian National Rugby Team
Georgia has a deeply rooted tradition of excellence in sports. The 
Georgian rugby team has achieved outstanding success and 
spotlighted the talent of our athletes in an international arena. 
Through our new exclusive partnership with the National Rugby 
team we will support their aspirations and ambitious goals for years 
to come.

Georgian National Ballet and Opera Theatre
TBC Bank has a tradition of supporting Georgian arts. This year, we 
started a partnership with the Georgian National Ballet and Opera 
Theatre in order to work toward developing this exquisite art form in 
our country and promoting their talent to international audiences.

Our full CSR program includes these and other vital projects that 
continued in 2015, and is presented in our Strategic Report. 

Thank you
As Chairman, I am honoured to work with exceptional professionals 
on the Supervisory Board of the Bank. I would like to express my 
gratitude for their contribution to the success of our company. 

Moreover, I would like to thank the Bank’s strong management team 
and our employees, who support TBC Bank and its customers 
through both success and challenges every day. With their support, 
we are well positioned to continue creating value for our 
shareholders and other stakeholders by achieving the set 
performance targets. 

Going forward, we intend to remain concentrated on classic banking 
activities in Georgia, a strategic differentiator for TBC Bank. We 
invest in the development of the local businesses and support their 
growth through products designed with innovative banking 
technologies and thorough knowledge of the market. Our plan to 
move to the Premium Listing segment of the London Stock 
Exchange will provide the opportunity of investing in this Georgian 
success story to a broader investor base. 

MAMUKA KHAZARADZE
CHAIRMAN

A detailed review of these and other employee benefits is provided 
on page 70 of this Report.

Key Financial Partner in Georgia
We are proud of the unique business model we have created in 
Georgia. Our Bank started its business by working with some of the 
most entrepreneurial and innovative companies and clients in 
Georgia. These companies now play an integral part in the country’s 
economy. By enhancing our services to a level that supports their 
growth and responds to their current and potential requirements, 
we are proud to act as the front of mind financial services partner in 
Georgia.

In this spirit, we started a ground-breaking value-added service, 
TBC Business Support program that has further enriched its 
offering during 2015. I am proud to see that, with our business and 
market expertise, we have been able to train leaders from over 
5,000 small and medium sized companies (SMEs) in essential areas, 
such as budgeting, tax, and business expansion. Our free 
educational portal, www.tbcbusiness.ge provides consultation 
opportunities with leading firms, attracting more than 800,000 
visitors since the project launch in 2014. More information about the 
program is provided on page 33 of the Report.

Moreover, I am honored to report that in 2015, we continued to 
maintain the largest retail deposit base in Georgia as TBC remains 
the most trusted bank for Georgian customers. This is due to our 
long-standing focus on creating customer-centric services, strong 
brand and high customer experience. This year, we introduced a 
new approach to retail banking through our breakthrough branch 
design, developed in partnership with a leading design consultant, 
Allen International. This new design concept will further enhance 
our position on the retail banking market. Additional information on 
the new branch design is provided on page 51.

Culture of Giving Back
TBC Bank continues to work tirelessly on identifying the most 
effective and important means of giving back to our community and 
our employees. We act through a well-developed and 
comprehensive corporate social responsibility strategy to focus on 
traditional, as well as innovative projects that benefit culture, arts, 
sports and the wider society. 

This year, I would like to highlight two important projects that help 
us promote Georgian culture and the achievements of our people 
beyond local borders.

7 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
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

COMPANY HISTORY AND 
YEAR IN REVIEW

TBC BANK WAS FOUNDED IN  
DECEMBER 1992 BY MAMUKA 
KHAZARADZE AND BADRI JAPARIDZE, 
WHO CURRENTLY HOLD 22% OF THE 
BANK’S SHARES.  TBC BANK LISTED ITS 
SHARES THROUGH GDRS ON THE MAIN 
MARKET OF THE LONDON STOCK 
EXCHANGE IN JUNE 2014 IN WHAT WAS 
THE LARGEST, INTERNATIONAL OFF-
INDEX IPO FROM THE EMEA REGION. 

TBC Bank launched its leading retail business line  
in 2006. In May 2011, we acquired an 80% stake in the  
fastest-growing microfinance bank in Georgia, the former 
Bank Constanta, and completed the full merger in January 
2015. In 2015, TBC Bank confirmed its plans to move to the 
Premium Listing segment of the London Stock Exchange in 
the second half of 2016. 

1992

TBC Bank is established with USD 500 initial capital.  
The bank is focused on the corporate segment with  
emphasis on smes.

1998

TBC Bank enters export/import financing operations segment.

2000

IFC and DEG acquire a combined 20% of TBC’s share  
capital and become the Bank’s first IFI shareholders.  
TBC Bank becomes the first Georgian company to obtain  
an international rating.

2001

TBC Bank launches its first internet banking service.

2002

The Banker Magazine, a Financial Times Group publication, 
names TBC Bank as ‘Bank of the Year 2002 in Georgia,’  the 
first such international recognition for the Bank.

8 

2004

Non-banking operations, through TBC Leasing, are 
launched by the Bank (which later becomes market 
leader with 61% market share in 2013). 

2006

EBRD acquires 10% shareholding in TBC Leasing.

CITI Bank provides a USD 35 million unsecured loan to 
TBC Bank. At this time, this is the largest line of credit  
ever provided by a foreign commercial bank to a  
Georgian bank. 

TBC Bank launches its retail banking offering, with a 
retail product development and marketing strategy 
implemented with support from BBDO (marketing) and 
SENTEO (consulting).

2007

TBC’s total assets exceed USD 1 billion.

2008

TBC acquires 75% shareholding in TBC Kredit (formerly 
SOA Kredit), a non-banking credit institution in 
Azerbaijan.

2009

TBC Bank broadens its shareholder base with EBRD,  
FMO, JP Morgan and Ashmore becoming shareholders  
in TBC Bank, and IFC and DEG contributing  
additional capital. 

2011

TBC Invest establishes a representative office in Israel 
that acts as an intermediary between potential future 
clients and the Bank.

TBC acquires 80% shareholding in Bank Constanta, 
which specialises in microfinance.

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
2012

TBC Bank celebrates five years of market leadership 
in Retail Deposits with a 35% market share at the end 
of the year.

TBC Bank raises GEL 192 million in new financing 
through various equity and debt transactions, 
attracting new investors to Georgia and to its portfolio.

TBC Bank launches a number of key strategic 
initiatives: 
•  Multichannel distribution systems and now globally 
recognised services: new Internet & Mobile banking 
(iPhone, iPad, Android, Blackberry applications, 
PDA mobile banking);

•  “Lean Banking” project to increase efficiency 

throughout the distribution network;

•  CRM implementation project with industry-leading 

Oracle Siebel; and

•  Basel II/III implementation project with support 

from Ernst & Young.

2013

TBC Bank submits its ICAAP report to the NBG. 

TBC Bank launches its SME Business Support 
Programme, with support from IFC and ADB.

2014

TBC Bank completes its listing on the Main Market of 
the London Stock Exchange.

TBC Bank acquires EBRD share in TBC Leasing.

2015

TBC Bank completes a full merger with the former 
Bank Constanta, rebranding the microfinance 
institution’s branches as TBC Bank Constanta.

TBC Broker is rebranded as TBC Capital offering 
Corporate Advisory, Research and Brokerage 
solutions in Georgia.

TBC Bank’s brokerage subsidiary, TBC Capital, acts  
as the sole arranger of the largest GEL-denominated 
bond issuance on the Georgian market by the Asian 
Development Bank. This transaction followed another 
milestone bond placement by the EBRD in 2014, where 
TBC Capital also acted as the co-arranger.

TBC Bank confirms its plans to seek a 
Premium Listing on the London Stock 
Exchange.

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

2016

TBC Bank launches its breakthrough concept of branch design 
developed in partnership with Allen International.

TBC Bank becomes the official, exclusive sponsor of the 
Georgian National Rugby Team, aiming to promote rugby and 
rugby values in Georgian society, and to make rugby an 
inseparable part of Georgian culture.

 
RECENT AWARDS

1.

4.

7.

2.

5.

8.

3.

6.

1.  Global Finance Best Bank in Georgia 2012-2016
2.  EMEA Finance Best Bank in Georgia 2011-2015
3.  Euromoney Best Bank in Georgia 2011-2012 and 2014-2015
4.  EBRD Deal of the Year award 2014
5.  Global Finance Best FX provider 2013-2016
6.  Global Finance Best Corporate and Consumer Internet Bank 

in Georgia 2012-2015 and Central and Eastern Europe 
sub-category awards for 2013-2015

7.  The Banker and Private Wealth Management Magazine Best 

Private Bank in Georgia 2014-2015

8.  Best Project Finance Deals 2014 in Central and Eastern 

Europe: Best Water Deal and Best Infrastructure 
Development Deal

Visit the IR Website for more information on the Bank’s awards.

9 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
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

CHIEF EXECUTIVE’S STATEMENT

 WE HAVE A CLEAR FOCUS ON
The Georgian market and pure-play banking 
operations.

 BY LEVERAGING OUR KEY STRENGTHS IN
•  Strong and growing positions across all 

business segments;,

•  award-winning multichannel capabilities,
•  market-best customer experience, and
•  strong brand

 ...WE DEFINED A CLEAR STRATEGY
to be the number one commercial bank in the 
country across all segments.

VAKHTANG BUTSKHRIKIDZE
CHIEF EXECUTIVE OFFICER

IN 2015, TBC BANK CONTINUED TO 
DELIVER ON ITS MEDIUM-TERM 
TARGETS SET OUT AT THE TIME OF 
OUR IPO. WE MAINTAINED STRONG 
PROFITABILITY AND OUTPERFORMED 
MARKET GROWTH, WHILE SUSTAINING 
ROBUST BALANCE SHEET QUALITY. 

In 2015 the Georgian economy showed another year of resilience. We went 
through the challenges related to currency headwinds and pressures 
resulting from developments in the regional countries’ economies. Georgia 
responded adequately, kept a free floating currency rate, focused on 
inflation management and continued implementing responsible monetary 
and fiscal policies. As a result, the economy maintained its competitiveness 
while both the trade and current account deficits improved and the 
economy posted an annual growth of 2.8% in 2015, above the initial 
estimates of both International Financial Institutions and the Georgian 
government. 

WE ARE ALSO ON TRACK TO DELIVER 
ON OUR PLANS TO MOVE TO THE 
PREMIUM LISTING SEGMENT OF THE 
LSE IN 2016, WHICH IS A NATURAL 
PROGRESSION FROM OUR 
SUCCESSFUL IPO AND THE NEXT 
LOGICAL STEP IN THE DEVELOPMENT 
OF THE COMPANY.

In the context of this environment, we managed to deliver robust 
profitability and maintain sound asset quality as a result of our proactive 
approach and prudent management policies. In 2015, the Bank achieved a 
record GEL 219 million in net income with return on average equity (ROAE) 
of 20.1% and return on average assets (ROAA) of 3.4%. The principal 
drivers of our increased profitability were our solid net interest margin 
(NIM), growing non-interest income and decreasing cost to income ratio – 
in line with our strategy. In 2015, TBC Bank’s total lending grew by 25.2% 
YoY, or by 8.1% on a constant currency basis, compared to 23.1% and 5.5%, 
respectively, for the overall Georgian banking sector. We also increased 
our total loans market share by 1.1pp YoY to 28.7%. Our total deposits grew 
by 25.7% YoY (6.5% on a constant currency basis). We maintained our 
long-standing leadership position in retail deposits with a market share of 
34.3%, up 0.6pp YoY.

I am particularly pleased to see that we have realised the planned 
synergies from our merger with Bank Constanta, which, along with other 
relevant initiatives, has helped us to deliver a cost to income ratio (CIR) of 
43.9%, outperforming our medium-term target of <45%. 

10 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
Another important strategic initiative in 2015 was a structural and 
functional review of our risk function. This established a three-year 
development plan which aims to promote sustainable growth and 
resilient performance through prudent risk management. We see 
risk management as an enabler of the Bank’s strategy and a key 
competitive advantage. In the final quarter of 2015, we announced 
an updated NPL reporting and provisioning methodology according 
to international best practice. As per the updated methodology, our 
NPLs stood at 4.8% as of 31 December 2015, a 1.7pp increase YoY.  
At year-end our updated NPL coverage ratio stood at 87% or 210% 
with collateral.

We remain committed to a conservative approach to our capital 
base and retain capital adequacy ratios that are well above the 
minimum requirements. As of 31 December 2015, the Bank’s total 
capital adequacy ratio (CAR) per Basel II/III regulation stood at 
16.0%, against the minimum requirement of 10.5%. We continue to 
operate with solid liquidity positions with the net loans to 
deposits+IFI funding standing at 95% and the Net Stable Funding 
Ratio (NSFR) at 116%.

We have also made considerable progress toward further 
enhancing our superior customer experience. In January 2016 we 
announced the launch of a redesigned branch concept, achieving 
another breakthrough in our customer experience offering. The new 
design reflects TBC Bank’s welcoming, user-friendly and 
transparent approach to banking and we intend to gradually adapt 
all of our new branches to the new concept (please see Distribution 
Channels on page 26 for additional information). 

We also continue to deliver impressive growth through our 
award-winning multichannel platform. TBC Bank has the leading 
internet (IB) and mobile banking (MB) services in the country with 
the highest number of active users at 230,000 and 110,000 for IB and 
MB respectively, by the end of 2015. In the same year, 84% of all 
transactions were completed through remote channels and our IB 
and MB accumulated an average of approximately 1.7 million visits 
per month.

In other significant developments, I am pleased to report that in 
2015 we acted as the lead arranger for two important bond 
issuances in the local currency with a total sum of GEL 148 million. 
Local currency funding is vital for the Georgian financial sector and 
is aimed at supporting the trend of de-dollarising the Georgian 
economy over the long term.

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FY 2015 ROAE

20.1%

Mid-term Targets
Finally, I would like to update our shareholders on the progress we 
have made in 2015 against our medium-term targets set out during 
the Bank’s IPO: 
•  despite an expected temporary slowdown in the short term, our 

medium-term target for loan growth remains at 20%.

•  as we continue to deliver on our promises and gain more comfort 
on our profitability targets, we upgraded our medium term ROAE 
target to 20%.

•  our cost to income ratio already surpassed our initial 45% target 
and therefore, we also updated this target to below 40% in the 
medium term.

•  we intend to maintain a solid capital buffer with a targeted 10.5% 

equity Tier 1 capital ratio, and 

•  we reiterate our target dividend payout ratio of 25%.

Outlook
We are working toward completing our move to the Premium Listing 
segment of the LSE in the second half of 2016. We believe that this 
gives our story wider exposure and a higher profile and will help us 
expand our investor base.

As it currently stands, we are well positioned to benefit from the 
growth opportunities that are unfolding in Georgia. We are 
committed to our pure-play banking strategy in Georgia and, as 
demonstrated in the past year, we remain resilient to changing 
market conditions and are delivering against our strategic targets. I 
am confident that we are on the right track to sustain this progress 
and continue to create value for our shareholders through our focus 
on profitability, growth and robust balance sheet quality.

VAKHTANG BUTSKHRIKIDZE
CHIEF EXECUTIVE OFFICER

11 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015

12 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015INVESTING INENTREPRENEURS

LEVAN KILADZE,  
STATUS CLIENT

TBC Bank continues to set market standards in the affluent banking 
industry. The Bank is the most trusted retail bank in the country with 
unchallenged leadership in retail deposits. TBC was recognised as 
the Best Private Bank in Georgia (2014, 2015) by The Banker and the 
Private Wealth Management Magazine, part of the Financial Times 
family. 

Our Status service, TBC Bank’s affluent banking offering, is proud to 
work with some of the most prominent Georgian entrepreneurs. 
Levan Kiladze, founder and CEO of Lemondo, the most successful 
and fastest growing games and app development IT company in 
Georgia, is a long-time client and fan of TBC Bank’s forward thinking 
e-banking offerings: “I especially appreciate TBC’s internet and 
mobile banking apps that are beautifully simple, fast, and intuitive. 
This year, the Bank started its fully remote sales and transactions 
service via Status banking that allows me to take care of my everyday 
finances with the help of my Status banker, without visiting a branch. 
TBC Bank is also a favorite bank for our team - when our employees 
need a banking product, they know that TBC will deliver the best, in 
the most comfortable way.”

Established in 2010, Lemondo broke many firsts – the company 
partners with Apple Store, Google Play, and Amazon and has already 
generated over 100 million downloads worldwide. Recently, 
Lemondo entered the console market by partnering with Sony 
Entertainment and Nintendo. According to Tamar Shonia, TBC Status 
personal banker, “our advanced banking technology allows us to 
place the highest emphasis on our client’s needs, freeing up their 
time to do what they do best in their own fields of expertise.” 

 See pages 30 – 37 for our Operating Review to read more about 

our Retail Banking services.

TAMAR SHONIA
TBC STATUS PERSONAL BANKER

13 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015INVESTING INENTREPRENEURSBUSINESS REVIEW
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

OPERATING ENVIRONMENT

TBC BANK’S OPERATIONS ARE 
FOCUSED ON THE GEORGIAN BANKING 
MARKET WITH 99% OF ITS TOTAL 
ASSETS BASED IN GEORGIA.

Georgia is situated at the strategically important 
crossroads where Europe meets Asia. The country has a 
long track record of resilient economic performance and a 
well-diversified economy. Despite a volatile regional 
environment, and the wider global challenges of 2015,  the 
Georgian economy grew at a better-than-expected rate of 
2.8% YoY, one of the highest in Central and Eastern Europe. 
Georgia also made important progress towards 
integration into the European Union and maintained its 
position as the world’s number 24th easiest economy to do 
business in according to the World Bank’s Doing  
Business Report 2016.

Economic Environment
GDP growth in 2015 was supported by growing investment and public and 
private consumption. Net exports contributed negatively to growth due to 
the unfavourable regional environment. However, given the well diversified 
structure of GDP, Georgia went through the regional crises relatively 
unscathed and maintained one of the highest growth rates among the CEE 
countries.

Construction, transport and communications, and real estate contributed 
most to GDP growth in 2015, while manufacturing and the trade and repairs 
sectors were hit the hardest by the economic slowdown in the region and 
depreciation of the Georgian Lari (GEL). In 2015, the construction sector 
posted impressive growth (up by 15.2% YoY), real estate and renting 
activities increased by 6.9% YoY, transport and communications increased 
by 3.6% YoY, all in real terms. Conversely, growth was negative (-0.3%) in 
the trade and repairs sector, while the manufacturing sector contracted by 
1.8% YoY in 2015.

Annual Real GDP growth %  
Source: Geostat

GDP growth in 2015 in CEE countries %
Source: Eurostat, statistical offices of respective countries, initial estimates

14 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015%01234567 8201020112012201320142015Source: Geostat6.27.26.43.44.62.8Source: Eurostat, statistical offices of respective countries, initial estimates-10-8.0-6.0-4.0-2.00.02.04.0UkraineRussiaEstoniaAzerbaijanLithuaniaCroatiaBulgariaLatviaHungaryGeorgiaTurkeyArmenia-9.0-3.70.91.11.61.82.22.72.72.83.03.1% 
Structure of GDP (YE 2015) (%)
Source: Geostat

YoY real growth (YE 2015) (%)
Source: Geostat

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Contribution to different countries to growth of remittances 
Source: NBG

Contribution of different regions to growth of exports
Source: Geostat

Contribution of different product groups to growth of imports 
Source: Geostat, TBC internal estimates

Number of incoming visitors (1,000 persons)
Source: GNTA

As a result of declining foreign currency inflows, the national 
currency underwent a necessary depreciation. In 2015, the Georgian 
Lari (GEL) depreciated by 29% YoY against the USD, while the nominal 
effective exchange rate (NEER)1 of GEL depreciated by 4% YoY over the 
same period. The  depreciation of the national currency against USD 
curbed the influence of external factors on the real sector of the 
economy and accelerated the import adjustment process, necessary 
to restore the Georgian current account balance. 

Remittances fell by 25% in 2015, with lower remittances from 
Russia playing a major role in the decline. Contraction in export and 
remittances inflows was fully offset by lower imports and a robust 
growth in tourism revenues. Import of goods2  declined by 15.3% in 
2015 or by 1.3 billion USD, mostly resulting from the decline in the 
consumer goods category (-22.3% YoY) while capital goods and 
intermediate goods fell at a lower rate, maintaining the healthy 
structure of  imports.

In 2015, foreign inflows via export and remittances to Georgia 
dropped by approximately 1 billion USD mostly due to the declined 
exports and remittances inflows from CIS countries. Exports to the 
EU increased by 4% YoY, while exports to other countries declined by 
7% over the same period. 

As a result of the decline in imports, the trade balance improved by 
663 million USD YoY in 2015 or by 11.6%. 

1.  NEER represents weighted average exchange rate of GEL against the 

currencies of trading partners of Georgia.

2.  Excluding one-off imports of medicaments related to the Government’s 

hepatitis C program, which was granted to Georgia for free.

15 

TBC BANK ANNUAL REPORT AND ACCOUNTS 20152.93.32.915.29.47.46.93.63.03.72.22.92.42.0-0.3-1.8ServicesIndustryAgricultureConstructionFinancial intermediationHotels and restaurantsReal estate, renting and business activitiesTransport and communicationsElectricity, gas and water supplyOther servicesEducationAgricultureHealth care servicesPublic administrationTrade and repair servicesManufacturing2010Russia20112012201320142015-20%-10%0%10%20%30%-30%GreeceOther2010Capital goods20112012201320142015-10%0%20%10%30%40%-20%Intermediate groupsConsumer goodsOther2010EU20112012201320142015-20%0%20%40%60%-40%CISOther02004006008001,000Jan20112012201320142015FebMarAprMayJunJulAugSepOctNovDecTrade and repairsManufacturingTransport and communicationsAgricultureGovernment servicesConstructionUtilitiesHotels and restaurantsOther servicesOther17131199823325BUSINESS REVIEW
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OPERATING ENVIRONMENT  
CONTINUED

Current account components as a % of GDP
Source: NBG

Tourism inflows continue to positively influence Georgia’s current 
account deficit and remains one of the most stable sources of hard 
currency income into the country. The number of international 
visitors increased by 7% YoY in 2015 and tourism inflows reached 
1.94 billion USD, up by 150 million USD compared to the previous 
year. The positive trend in tourism inflows has continued in 2016, in 
the first quarter of 2016 the number of incoming visitors increased 
by 15% YoY indicating another year of solid growth in tourism 
revenues for Georgia. 

The CA deficit as a % of GDP stood at 11.8% in 2015, up by 1.2 PP 
compared to the previous year. Traditionally, deficit of trade in goods 
remains the biggest negative component of Georgia’s CA balance. 
Positive contribution of trade in services balance is consistently 
increasing and, in 2015, trade in services balance accounted for 
10.4% of GDP, up by 2.5 PP compared to the previous year.

The current account deficit was mostly covered by FDI inflows.  Net 
FDI accounted for 8.7% of GDP in 2015 up from 8.1% in 2014. The 
rest of the CA deficit was financed by public and private borrowing 
as well as by the international reserves of the NBG.

By the end of 2015, the decline in imports had already fully offset the 
negative impact of falling exports and remittances and the pressure 
on the GEL exchange rate. 

Fiscal and monetary policies remain well-calibrated and effective in 
the current economic environment. Responding to higher inflation 
expectations, the NBG tightened its monetary policy and increased 
its key rate gradually from 4% in the beginning of 2015 to 8% by the 
end of the year. As a result, inflation stood at 4.9% in December 
2015, within the NBG’s target of 5%. Consumer prices continued to 
moderate in 2016 and, as of March 2016, annual CPI inflation was 
recorded at 4.1%.

Budgetary spending remained disciplined and the fiscal deficit 
amounted to c. 3% of GDP. In 2015, deficit spending has been more 
equally distributed across the year, which helped to avoid additional 
pressure on the GEL by the end of the year. Public debt increased 
slightly due to the depreciation of the national currency but remains 
within a sustainable level at 42% of GDP as of 2015. 

16 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015-10.3-12.8-11.7-5.8-10.6-11.80%-10%10%20%30%40%-20%-30%-40%201020112012201320142015Current transfersTrade in servicesTrade in goodsIncomeCurrent account 
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Financial Sector
The financial sector, dominated by the banks, continues to grow 
under a prudent regulatory framework. In 2015 total assets of the 
banking sector increased by 22.1% and amounted to 25.2 billion USD 
or 79.4% of GDP. 

In 2015 the total loan portfolio increased by 23.5% YoY and reached 
50.4% of GDP, however in real terms (excl. FX effect) growth of the 
loan portfolio was 5.8%, loans in national currency increased by 
11.7% while foreign currency denominated loans increased by 2% 
(excludes FX effect). The share of foreign currency denominated 
loans in the total loan portfolio increased by 3.7 PP YoY in 2015 from 
60.8 to 64.6, excluding the effect of the national currency 
depreciation, dollar loans declined by 2.2pp to 58.7% reflecting the 
unwillingness of borrowers to take loans in foreign currency given 
the sizeable depreciation of the GEL. On the other hand, depreciation 
resulted in increased dollarisation of deposits. 

Excluding the FX effect, the dollarisation of deposits increased by 
4.5pp from 60.2% to 64.6%. In the longer run, the financial sector 
continues to exhibit the trend of de-dollarisation of loans as well as 
deposits. Incidences of depreciation only result in a one-time 
increase in the dollarisation rate, while in the longer run overall 
macroeconomic stability, stable inflation as well as prudent 
macroeconomic policies work towards increasing confidence in the 
national currency and de-dollarisation of the financial sector. 

The quality of the credit portfolio for the financial sector remains 
healthy, by the end of 2015 the share of non-performing loans in the 
total loan portfolio stood at 2.7% according to the IMF methodology, 
0.3pp below the same indicator a year ago. As a result of the 
depreciation, NPL’s increased slightly in the first half of 2015, 
however by the end of 2015 NPLs stabilised to pre-depreciation 
levels and currently there are no reasons to expect a further surge 
in non-performing loans. 

Banking sector assets to GDP (%)
Source: NBG

Loans and deposits to GDP (%)
Source: NBG

Dollarisation of loans and deposits  
(excludes fx effect) (%)
Source: NBG

Sector NPLs
Source: NBG

17 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015201020092011201220132014201546.150.952.154.964.370.779.420102009201120122013201420152930263228332939364440504522Loans/GDPDeposits/GDP2010200920112012201320142015Loan dollarisationDeposit dollarisation76.968.874.067.068.959.267.663.862.560.260.860.258.764.62013Q12013Q22013Q32013Q42014Q12014Q22014Q32014Q42015Q12015Q22015Q32015Q44.54.33.93.03.23.53.63.03.33.32.92.7BUSINESS REVIEW
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

OPERATING ENVIRONMENT  
CONTINUED

Regional Context
The Georgian economy is well positioned to recover from the 
economic slowdown, due to free trade agreements with all of the 
major countries in the region which enable Georgia to maintain and 
further diversify its export portfolio. 

The free trade agreement with the EU (DCFTA), signed on June 
2014, represents a significant step forward in this regard. This 
agreement removes all tariff and non-tariff barriers for goods 
produced in Georgia to access the largest single market in the 
world. In the summer of 2016 Georgia is set to receive visa free 
travel with Schengen countries, thus removing travel barriers which 
will further enhance Georgia’s economic integration with EU 
countries and promote exports to the EU. 

In addition, Georgia signed a free trade agreement with EFTA states 
and FTA negotiations  with china are underway with significant 
progress made to date. The dependence of Georgian exports on 
traditional markets in the CIS is gradually declining in favour of a 
more balanced geographical profile of exports that will further 
enhance the resilience of the Georgian economy toward any new 
global and regional shocks. Export dependence on the CIS market 
declined from 8.9% of GDP in 2014 to 6% of GDP in 2015, which 
reduces the sensitivity of the domestic economy to the 
developments in the CIS in the future.  

A generally favourable business environment remains the main 
factor supporting the long-term sustainable growth in the Georgian 
economy. The current government continues reforms aimed at 
improving the investment environment in the country. In 2016, the 
Georgian government announced amendments to the tax code, 
which will abolish reinvestment tax in the economy and abolish duty  
on imports of investment machinery. These changes are meant to 
increase investment in the economy and uplift economic activity 
over the  coming period. The new tax code is expected to enter into 
force in 2017.

According to consensus among international organisations, 
Georgian economic growth is expected to remain among the top 
performers in the CEE region. According to the IMF, the Georgian 
economy is expected to expand by 2.5% in 2016 and get back to the 
potential growth rate of 5-6% in 2017.

Exports by region as a % of GDP
Source: Geostat

GDP growth forecast for 2016 (%)
Source: IMF, WEO, April 2016 update

18 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015CISEUOther2014201524681005.16.08.93.84.64.7RussiaBulgariaUkraineEstoniaCroatiaHungaryAzerbaijanArmeniaTurkeyLithuaniaGeorgiaLatvia-3.0-1.81.51.91.92.22.32.32.52.73.23.8 
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Sector Developments
Transport and Communications
One of the key competitive advantages of Georgia is its role as a 
transit hub for oil and gas produced in the Caspian Sea to reach 
Europe without going via Russia. Logistics accounted for around 
10.4% of GDP and 3% of employment in 2014. Reforms and 
investment in infrastructure have improved the country’s regional 
role in transporting oil and gas, as well as other commodities. Some 
of the major projects in this sector are reviewed below.

Tbilisi-Baku-Kars Railway
Georgia’s role as a regional hub for transport and communications 
will be further strengthened by the Tbilisi-Baku-Kars railway, which 
is announced to become operational by the end of 2016. The new 
railway will connect regional countries to the European market and 
is expected to increase passenger and cargo traffic through 
Georgia. 

Energy
Power generation is one of the main high growth potential sectors of 
the Georgian economy.  It accounts for 3% of GDP and approximately 
1% of employment, and is of high strategic importance to Georgia. 
The sector attracted high FDIs in 2013, 2014 and 2015- 244 million, 
190 million and 89 million respectively (which was around 26%,11% 
and 7% of total FDIs) - as Georgia has the potential to supply 
hydropower to neighbouring countries. One of the priorities for the 
Government is to promote the development of Georgia’s power 
generation capacity, which will enhance Georgia’s energy self-
sufficiency and the availability of affordable energy. Neskra HPP is a 
large scale project with total estimated investment of USD 1 billion, 
the project is financed by EBRD, ADB, Export-Import Bank of Korea 
in cooperation with the Georgian Partnership Fund and is planned to 
be completed by 2019. Once completed, Nenskra HPP is expected to 
fill the gap between the supply and demand of electricity in Georgia 
and reduce dependence on imported energy sources, especially 
during winter. 

BP Shah Deniz II
BP expects that the investment in the Shah Deniz II gas pipeline 
project will be USD 2 billion until 2018, and c. 20% of the investment 
will be spent via local contractors; in 2014-2015 about USD 700 
million was already invested in Georgia.

Anaklia Deep Sea Port
A deep-Sea Port will be constructed in Anaklia, which will further 
facilitate the transit and logistical potential of Georgia. The project 
is expected to start in 2016 and the first stage project investment 
will amount to c. USD 500-700 million in the coming four years.

Tourism
According to its strategy, the Georgian Government will actively 
support tourist infrastructure, new tourist product offerings, and an 
increase in service quality levels. Apart from leisure tourism, the 
government also aims to increase MICE tourism and expect around 
8 million international arrivals by 2019, hence the need for new 
infrastructure projects. 

As of 2015, Georgia had 8.7 beds per 1,000 visitors (down from 16.0 
in 2010), far below the 42.6 average (2014) in Eastern European 
peers. The reason why Georgia is far behind its EE peer country’s 
average is that growth of visitors far outpaced hospitality 
infrastructure growth. Since 2010 the number of beds in the 
hospitality sector increased by 59% to 51.4 thousand, while the 
number of visitors almost doubled to reach 5.9 million in 2015.Over 
the next five years, the construction of new international and local 
upscale hotels will add more than 4,000 hotel rooms in Tbilisi and 
Batumi. 68% of the planned hotel projects are international medium 
and upscale brand hotels. By 2020 international chains like 
Millennium, Intercontinental, Park Inn by Radisson, and Crowne 
Plaza are expected to launch operations in Georgia.

19 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
STRATEGIC REPORT
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FINANCIAL STATEMENTS



BUSINESS MODEL

TBC Bank has a clear focus on the 
Georgian market and pure-play banking 
operations. By leveraging clearly 
differentiated strengths in strong and 
growing positions across all business 
segments, award-winning multichannel 
capabilities, leading customer 
experience, and a well-established brand 
we have defined a clear strategy to be the 
number one commercial bank in the 
country across all segments.

MISSION
TO CREATE NEW OPPORTUNITIES 
FOR THE SUCCESS OF PEOPLE 
AND BUSINESSES 

VISION
TO BE THE LARGEST 
COMMERCIAL BANK  
IN GEORGIA

BUSINESS MODEL
OUR BUSINESS MODEL IS 
FOCUSED ON CORE BANKING 
ACTIVITIES IN GEORGIA

TBC Bank primarily operates on the Georgian 
market and concentrates on pure commercial 
banking activities, investing in subsidiaries  
that support or further grow our core business. 
This business structure clearly differentiates us 
and enables us to remain focused on providing 
traditional financial services to our clients on the 
local market where we enjoy a leading presence.

In addition, TBC maintains one of the best  
funding structures among local banks and a 
straightforward and resilient balance sheet.

20 

SOURCES OF INCOME
As a pure-play bank, the main sources of income for TBC Bank  
are Interest Income and Fee and Commission Income  
generated by core banking or related activities. In both areas, 
we have delivered strong growth in profitability and expanded 
our products offerings for our customers.

INVESTMENT CASE

WE DIFFERENTIATE OURSELVES  
FROM COMPETITORS ACROSS 
VARIOUS CRITERIA

1.  Leading positions in an 

attractive market

2. Strong track record of growth 

5. The leading multichannel 

distribution platform
6. Resilient and high quality 

and profitability

balance sheet

3. Business Model focused  
on core banking activities  
in Georgia

4. Strong brand, superior 

customer experience and an 
award-winning franchise

7.  Experienced management 
team and high quality 
corporate governance 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
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TARGET CUSTOMERS
As one of the largest banks in Georgia, we 
provide financial services to over one million 
retail customers and businesses covering the 
entire market.

•  The Retail segment provides high quality 
services to mass retail, high net worth 
individuals and affluent customers.

•  The Micro segment provides loans to micro 

customers, which also includes loans to small 
farmers and other rural businesses.

•  The SME segment provides financial services 

and support to small and medium-sized 
companies, which are considered the largest 
drivers of economic growth. 

•  The Corporate segment provides services and 
advice to large mature companies operating on 
the Georgian market. TBC Bank is considered 
one of the core corporate banks in the country.

Furthermore, we differentiate ourselves through 
one of the highest levels of customer experience, 
outstanding multichannel capabilities proven 
through a number of awards, a strong brand and 
a highly professional workforce. 

21 

R G I A
T  I N C O M E AND FEE A

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RETAIL CORPORATE

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I

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N

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TIVITIES I N   G
·    INTE R E

C
 A
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N
I
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O

C

S
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I
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I
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I

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E

NERATE

D B

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WE A

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
 
 
 
 
BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS



STRATEGY

TBC BANK’S OVERALL STRATEGY IS  
TO DELIVER STRONG, SUSTAINABLE 
GROWTH AND PROFITABILITY 
WITHOUT COMPROMISING ASSET 
QUALITY. IN 2015, WITHIN THE 
CONTEXT OF AN ECONOMIC 
SLOWDOWN, THE BANK PLACED AN 
EMPHASIS ON PROACTIVE PORTFOLIO 
MANAGEMENT, WHILE ACHIEVING ITS 
TARGETED PROFITABILITY AND COST 
CONTROL.

Continue Sustainable Growth in Each Market Segment 
In 2015, the Bank significantly expanded its geographic coverage with the 
integration into TBC Bank of the branches of the former Bank Constanta in 
January 2015, which was rebranded under the TBC brand and included an 
upgraded suite of products and services. TBC Bank will continue delivering 
sustainable growth across all four segments. For this purpose, each 
segment has a separate strategy. 

Further Leverage TBC’S Award-Winning  
Multi channel Platform and Increase Digitalisation 
TBC aims to further develop its multi channel distribution platform, 
significantly improve efficiency by influencing TBC’s entire operations  and 
end-to-end processes and move toward an agile project management 
methodology adoption aiming to transform the way TBC’s information 
technology and business function.

The Bank’s strategy for the next years is laid out below.  
To sustain TBC’s growth and profitability within its risk 
parameters, the Bank will expand market shares mostly in 
the attractive retail, SME and micro (MSME) segments, 
which are characterised by high margins and rapid 
growth. 

TBC Bank will continue strengthening its competitive 
advantages of a strong brand, outstanding customer 
experience, and award-winning multichannel capabilities, 
while sustaining a strong focus on operational efficiency 
and cost management, as well as further developing the 
Bank’s high-class risk management function.

TBC Bank’s multichannel capabilities are one of its main distinguishing 
characteristics, as evidenced by the multiple awards TBC has received from 
Global Finance magazine, strong offloading results and a high percentage 
of transactions completed through remote channels.  Strength in this area 
has also largely contributed to the Bank’s achievement of becoming a 
leading retail bank in the country. 

In addition, TBC Bank plans to further strengthen all of its remote  
banking channels, including ATM, POS, TBC Pay, and cash-in terminals that 
currently account for a significant percentage of TBC’s total banking 
transactions. Further enhancement of the Bank’s multichannel capabilities 
facilitates TBC’s ability to serve more customers without the need to 
significantly increase the number of TBC branches, allowing staff more 
time to focus on sales and advisory services and enhancing customer 
experience, whilst reducing overall transactional costs. 

Focus on Continuous Operational Efficiency and  
Cost Management
In 2015, TBC Bank completed the back and front office merger of Bank 
Constanta and realised synergies through integrating main back office 
functions such as IT, operations and finance. Increased automation and 
productivity is another key efficiency factor. These further improvements 
follow the Bank’s “Lean Banking” initiative and the multichannel project, 
implemented in 2012 that have both contributed to the advancements in 
operational efficiency. Furthermore, IT capabilities represent one of the 
core areas of focus for TBC Bank. The Bank’s IT strategy is to develop IT 
capabilities and cutting edge technologies that support its robust, long-
term development, including by developing automated services  
and operations to standardise TBC Bank’s customer services and back 
office processes.

22 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
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Further Increase Leading Position in Customer Experience 
Customer experience is key to TBC’s competitiveness in the  market 
and its long-term profitability. Customer experience is considered a 
strength of TBC, supported by a number of internal and external 
market research reports that show TBC’s outstanding performance 
in the market, with TBC maintaining a significant gap in NPS scores 
and other measures as compared to its competitors. TBC’s ability to 
generate loyalty amongst its clients is critical to its strategy to 
maintain and grow its share of the Georgian banking market, and is 
a significant factor in TBC’s ability to improve profitability. 

We continued multichannel improvements during 2015, and 
increased the integration of the Oracle Siebel CRM with our internal 
front-end solutions in order to further improve customer 
experience, better manage customer relationships, shorten the 
decision-making process and design tailored services.

Additionally, the Bank will reinforce the value of customer centricity 
in corporate culture, continue investing in staff competencies, 
further refine user experience in digital channels and introduce 
simpler, uniform designs and navigation and new and improved 
processes for managing customer experience across every channel 
and segment. To this end, TBC Bank worked with Peppers and 
Rogers group, a leading public relations consultant, to develop a 
roadmap for further improvements in customer experience

Finally, in order to develop aspirational targets and leverage 
cross-industry expertise and knowledge, we have already started 
comparing our customer experience with those of the best-in-class 
service providers in Georgia and abroad.

Implement Strategic HR Management Initiatives
TBC Bank has launched a “Strategic HR Management” initiative to 
build a more effective organisational structure, design, culture and 
employee value proposition.   In early 2016, the Bank hired Mercer, 
a leading consulting firm, to assist in the Strategic HR Management 
initiative and provide a detailed roadmap of the planned 
transformation. 

Continued focus on risk management capabilities 
enhancement
Having a strong risk management function in place has enabled 
TBC Bank to deliver strong and sustainable risk adjusted returns 
while remaining within the desired risk appetite. The risk 
management team proved its prudence and flexibility in 2015 
throughout the currency depreciation and relative macroeconomic 
slowdown as demonstrated by robust risk results including 
moderate cost of risk expense.

The Bank continues to place strong emphasis on further 
enhancements of its risk management practice to enable it to 
represent a competitive advantage on the market. It invests 
continuously in people, further upgrading its policies and 
procedures, advancing its analytical and  modeling capabilities and 
implementing software solutions for process automation and 
efficiency enhancements. All of this promotes resiliency and 
sustainability of TBC Bank’s business model in which risk 
management is one of the key strategic enablers.

23 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
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

KEY STRENGTHS

TBC BANK IS A MARKET LEADER IN 
THE RETAIL, SME, MICRO AND 
LEASING SEGMENTS, AND THE 
SECOND LARGEST BANK IN THE 
CORPORATE SEGMENT. 

The Bank is focused on the Georgian market with a small 
international footprint in Azerbaijan and Israel. TBC Bank 
Management has identified the following key strengths 
that will enable it to maintain and strengthen its position 
as one of the leading Georgian banks. 

1.  Volumes according to IFRS consolidated statements; market shares 

according to NBG.

24 

Leading Positions in an Attractive Market 
TBC Bank has the second largest asset base on the market amounting to 
GEL 6,935million, or 26.7% of the market, as at 31 December 2015, more 
than four times the assets of the next largest bank in Georgia (the two 
largest banks together hold 60.8% and 62.0% of all loans and deposits in 
Georgia, respectively, as at the same period). Additionally, TBC Bank was 
the largest retail bank in Georgia by value of deposits of individuals with a 
34.3% market share, and was the second largest bank in Georgia in terms 
of loans to individuals and loans to legal entities. As of 31 December 2015, 
the Bank held 28.7% and 29.0% market share in the total banking loans and 
deposits, respectively, which translate into a total loans portfolio of GEL 
4,639 million and the total deposits portfolio of GEL 4,178 million1.

Strong Track Record of Growth and Profitability
TBC Bank has shown another year of strong performance in 2015 even 
within the context of subdued economic growth. 

Past three years, the Bank achieved a CAGR of the total loan portfolio of 
22.3% and a CAGR of its total deposits of 18.9% while delivering a profit 
CAGR of 30.8% over the same period and maintaining a high ROAE of 20.1% 
as at 31 December 2015. TBC Bank also maintained strong margins, 
recording NIM of 7.8% in 2015. TBC’s strong performance was further 
reinforced by continuous improvement in cost efficiency, which was 
reflected in the declining cost to income ratio of 43.9% by the end of the 
year, below the Bank’s mid-term target level of 40%.

Business Model Focused on Core Banking Activities in Georgia
TBC Bank primarily operates in the Georgian market and concentrates on 
pure commercial banking activities, investing in subsidiaries that support 
or further grow our core business. This business structure clearly 
differentiates and enables the Bank to build on its knowledge of and 
position in the Georgian market and to remain focused on providing 
traditional financial services to our clients in the local market. This enables 
TBC to maintain a resilient balance sheet and a stable, customer-focused 
source of funding.

Strong Brand, Superior Customer Experience  
and an Award-winning Franchise
TBC Bank is one of the most well-known and trusted brands in Georgia 
driven by the consistently high level of customer service, strong reputation, 
longstanding relationships with customers, focus on social responsibility 
and targeted marketing campaigns. This perception is supported by a 
number of internal and external research that shows the Bank’s 
outstanding performance on the market in terms of NPS scores and 
customer satisfaction indices achieved. TBC has received a number of 
prestigious awards, including being named as “Best Bank in Georgia” seven 
times by Global Finance magazine and The Banker and four times by EMEA 
Finance and Euromoney.

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
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As a result of its prudent risk management policies, TBC maintains 
a high quality loan portfolio. Even after the recent depreciation of 
the Lari against the US Dollar, TBC’s loan portfolio demonstrated 
resilience which was largely attributable to TBC’s prudent 
underwriting and monitoring procedures. This demonstrates TBC’s 
proactive approach towards potential client payment vulnerabilities. 
Furthermore, in line with the Bank’s strategy to continuously 
improve risk management policies, a structural and functional 
review was undertaken with the support of a leading consultancy 
firm in this area. Consequently, TBC Bank introduced an updated 
methodology for identifying non-performing loans (NPLs), which 
stood at 4.8% as at 31 December 2015, compared to 3.1% for the 
same period in 2014. TBC Bank maintained one of the highest 
coverage ratios in the country and in the broader region at 87% for 
YE 2015, compared in 131% in 2014. 

TBC has a strong capital base with a tier 1 capital adequacy ratio of 
24.7% and a total capital adequacy ratio of 31.0% as at 31 December 
2015 in accordance with BIS Guidelines. TBC Bank’s capital ratios 
are also higher than the Basel II/III minimum requirements, as 
adopted by the NBG under a stricter local methodology, with a tier 1 
capital adequacy ratio of 12.8% and a total regulatory capital 
adequacy ratio of 16.0% as at 31 December 2015.

Experienced Management Team and High Quality  
Corporate Governance 
TBC Bank has an experienced management team with a proven 
track record of leading the Bank’s operations and significant 
expertise in the finance industry, with an average of ten (and some 
more than 20) years of banking practice and/or international 
professional experience at global banks. Vakhtang Butskhrikidze, 
CEO, has also been named “Best Businessman of the Year” by 
Georgian Times Magazine, “Best Banker 2011” by the GUAM 
Organization for Democracy and Economic Development and “CEO 
of the Year 2014 “ by EMEA Finance Magazine. Due to the historical 
presence of our IFI shareholders, we have always been 
differentiated by strong corporate governance, which was further 
improved during Basel II/III implementation and the June 2014 IPO 
of the Bank on the London Stock Exchange (LSE), as well as the 
Bank’s preparation for the Premium Listing segment of the LSE in 
the second half of 2016.

Additionally, superior customer experience is one of the key 
differentiators for the Bank. TBC Bank conducts regular loyalty 
surveys measuring customer satisfaction score (“CSAT”) and net 
promoters score (“NPS”). The most recent surveys re-confirmed 
that TBC Bank has the highest CSAT and NPS scores in the Georgian 
banking sector. 

The Leading Multi channel Distribution Platform
One of TBC Bank’s main competitive advantages is our advanced 
multi channel distribution platform, that includes branches, internet 
banking, ATM network, POS/cash in terminals, call centre, and 
mobile banking. Our leadership in this area has been proven 
through the multiple awards TBC Bank has won over consecutive 
years for corporate and consumer internet banking in Georgia, 
Central & Eastern Europe and even globally; strong offloading 
results and a high percentage of transactions completed through 
remote channels. Since the introduction of its breakthrough internet 
and mobile banking, TBC Bank has received two global awards for 
its consumer internet banking from the Global Finance magazine in 
2013 and seven regional awards for its consumer and corporate 
internet banking from 2012 to 2015. TBC Bank continues to 
implement new ways of delivering its products and services without 
unnecessary expense or branch network expansion, particularly 
through its effective utilisation of internet and mobile banking. The 
Bank’s e-banking penetration ratio (calculated as the number of 
active users divided by the total number of active retail clients) was 
33.2% for internet banking users and 17.1% for mobile banking 
users by the end of the year.

As part of the continuous improvement process of TBC Bank’s 
branch network, we created a new strategic design concept in 
partnership with Allen International, a leading strategic branding 
and retail design firm. The innovative design reflects TBC Bank’s 
welcoming, friendly and open approach to banking and allows the 
Bank to achieve another breakthrough in customer service, 
maximising both the efficiency and effectiveness of its branches. 
The first pilot branch was launched in December 2015, which was 
followed by the opening of several new branches in 2016.

Resilient and High Quality Balance Sheet
Deposits are the main source of funding for the Bank, accounting for 
73.1% of total funding as a percentage of total liabilities and 60.2% 
as a percentage of liabilities and capital as of 31 December 2015. As 
of the same date, the Bank’s net loans to deposits and IFI funding 
ratio was 95%, of which retail deposits contributed 59.1% within total 
deposits.

TBC has a well-diversified loan portfolio split across its segments, 
with retail, corporate, SME and micro loans accounting for 43.5%, 
32.3%, 13.5% and 10.6% of total gross loans, respectively. The Bank 
operates across all regions through its branch network and major 
economic and industry sectors in Georgia.

25 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
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

DISTRIBUTION CHANNELS

TBC BANK HAS DEVELOPED A 
LEADING MULTI CHANNEL 
DISTRIBUTION PLATFORM THAT 
ALLOWS IT TO SERVICE ITS 
CUSTOMERS THROUGH A 
COMBINATION OF A PHYSICAL 
BRANCH NETWORK AND A VARIETY OF 
AWARD-WINNING REMOTE CHANNELS. 
THESE REMOTE CHANNELS INCLUDE 
TECHNOLOGICALLY STATE-OF-THE-
ART OPTIONS (SUCH AS INTERNET 
AND MOBILE PHONE BANKING) AS 
WELL AS MORE TRADITIONAL OPTIONS 
(SUCH AS ATMS, CASH-IN TERMINALS 
AND A CALL CENTRE).

Our distribution platform comprises 135 branches 
(including those of TBC Kredit in Azerbaijan), 358 ATMs 
and 8,800 POS terminals (8,490 of which have contactless 
payment capabilities), 2,395 cash-in terminals (TBC Pay), 
internet banking, call centre, and mobile banking. TBC 
Bank has continued to differentiate itself through 
customer-friendly and high quality branch design, 
providing superior customer experience to the Bank’s 
customers. Following Bank Constanta’s merger into TBC 
Bank, TBC rebranded all existing Bank Constanta 
branches under a TBC brand and upgraded the suite of 
products offered at those branches, which significantly 
increased the geographic scope of TBC’s retail banking 
offerings. TBC Bank’s branch Network Map is available  
on page 3.

TBC Bank continues to enhance its innovative 
multichannel capabilities, a clear competitive advantages 
for the Bank as proven by our multiple awards throughout 
past years. In 2015, TBC Bank received awards in several 
categories for the Best Consumer & Corporate Internet 
Bank in Georgia in Central & Eastern Europe from Global 
Finance magazine.

26 

Branch efficiency 
We have been constantly working on optimising our branch network and 
increasing efficiency in branches through high quality service and 
customer-centric branch design. We maintain one of the best branch 
productivity indicators among peers in the market by standardising our 
services, monitoring customer relations and evaluating their quality, and 
making constant improvements to satisfy and retain our large client base.

In 2015, TBC launched a redesigned branch concept to further improve its 
customer experience offering. The new design, which reflects TBC’s 
welcoming, user-friendly and transparent approach to banking, was 
developed in partnership with Allen International, a strategic design 
consultant focused on financial services.

The re-designed branches leverage TBC’s strength in multichannel banking 
and feature the Bank’s popular advance e-banking tools and technology. 
The design is intended to minimise physical and psychological barriers 
between TBC Bank and its customers, thus creating a unique, customer-
centric layout. The new concept was developed specifically for TBC as a 
result of comprehensive tailored studies of the TBC’s existing branches and 
its clients’ needs and aspirations.

E-Banking
In order to further enhance customer experience, TBC’s aims to transform 
the branch-based, traditional banking experience into a modern, 
automated, omni-channel, 24/7 banking service and offer a new wave of 
digital banking services in Georgia. Currently, TBC Bank has been leading 
the market in internet and mobile banking for several years. Our 
multichannel platform allows our customers to complete a majority of 
banking transactions from remote channels in the fastest and the most 
convenient way possible. TBC Bank’s internet and mobile banking provide a 
wide range of advanced features that are in line with global trends, leading 
the Georgian market in banking innovation. All banking services are 
integrated into the multichannel platform, giving customers the 360 degree 
view of their accounts, with the functionality to manage their money easily 
anytime, from anywhere and with any device with a single log-in The Bank’s 
multichannel platform is based on the following strategic pillars:

•  Creating superior user experience through state-of-the-art, simple and 
intuitive designs that help to increase the value and comfort of TBC’s 
e-banking services. 

•  Using Mobile First implementation model to cater to TBC’s niche 

mobile-centric customer segment. 

•  Aiming to continually develop service offerings that generate solutions to 

TBC’s customer needs. TBC was the first organisation in Georgia to 
introduce fully native iPhone, iPad and BlackBerry banking applications 
and person-to-person transfers through mobile and internet banking 
using client mobile numbers as identifiers instead of IBAN.

•  Focusing on security and stability to preserve TBC’s trustworthiness and 

reliability.

•  Integrating the Bank’s market-first advance CRM to customise and tailor 
digital offerings and services to customers. In 2015, TBC introduced a 
pre-approved loan feature in internet banking that allows certain 
customers to receive loans online in a matter of minutes. 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
 
Since 2013, TBC Bank has succeeded in migrating its existing 
customers and attracting new customers and transactions to 
internet banking. In 2015, 84% of the Bank’s total transactions were 
conducted through remote channels. Additionally, TBC sold 15% of 
all pre-approved loans, 16% of all credit cards and limit increases 
and 39% of all deposits in internet banking. 

The quality of the TBC’s digital experience has also been reinforced 
by highly positive user feedback, such as the five-star ratings that 
TBC’s iPhone & Android mobile banking applications maintain on 
App Store and Google Play. By the end of 2015, the number of active 
Internet Bank users1 only reached 212,560 and the number of active 
Mobile Banking users reached 109,391, which is the largest digital 
banking customer base in Georgia. 

In 2015, TBC also received its fourth consecutive Best Consumer 
and Corporate Digital Bank in Georgia award by Global Finance 
magazine. TBC’s consumer digital banking was also recognised as 
having the Best SMS Banking 2015 in the Central & Eastern 
European (CEE) region as well as Best Integrated Corporate 
Banking Site in the CEE 2015. TBC was also shortlisted for 
“Omnichannel FS Provider of the Year” by FStech Awards.

Number of active Internet 
Banking or Mobile Banking 
users

Number of active Mobile 
Banking users2

2015

2014

2013

228,788

161,548

130,923

109,391

62,435

26,979

BUSINESS REVIEW
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Other Channels
Apart from branches and digital channels, TBC bank operates one 
of the largest networks of ATMs, POS terminals, call centre and 
cash-in terminals (TBC Pay). TBC Pay Mini Branches (cash-in 
terminals) are located within TBC Bank branches, at shopping 
centres, retail chains and other locations throughout Georgia. 
Cash-in terminals allow clients to perform various transactions 
remotely, such as paying loans, utility bills, car parking fees and 
parking fines, mobile and internet bills through these terminals. 
TBC has recently introduced payments by cards through these 
terminals. TBC Pay terminals help further increase retail 
penetration, as the Bank is able to serve clients at their preferred 
locations while offloading day-today transactions from traditional 
branches.

At the beginning of 2016, TBC introduced a new mobile payment 
service (mPOS) for Georgian merchants, which was primarily 
created for merchants lacking access to the relevant 
infrastructure, or sufficient revenue, to use traditional point of sale 
(POS) services. This new mobile payment service allows a greater 
number of merchants to accept digital payments, and is intended to 
improve the consumer’s shopping experience, as paying with mPOS 
is faster than paying in cash and waiting for change. The consumer 
can simply tap their contactless card in front of a secure reader to 
make quick and low value purchases.

1.  We changed the definition of active IB users in 2013. Currently, clients who have 
accessed internet banking at least once over the last three months are counted 
as active users, in line with the number used in our latest Annual Report

2.  The number includes active Mobile Banking users, who may also visit Internet 

Banking

27 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015

28 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015ENERGY  INVESTING IN

LARSI HPP

The Georgian Energy sector is one of the most attractive investment 
opportunities in the country. With its water-rich natural resources, 
Georgia currently produces an average of approximately 10 TWh of 
energy per year, while potential production is estimated at an annual 
capacity of 15,000 MW. Both local and regional markets provide 
significant consumption and export opportunities for the electricity 
produced in the country. Construction of over 20 Hydro Power plants 
(HPP) is currently ongoing and more than 70 are in the development 
stage. According to the Ministry of Energy, approximately 80 HPP 
projects are available for further investment. 

TBC Bank is a leading financial partner for Georgian HPP developers 
with a total exposure of GEL 218 million to the Energy sector by the 
end of 2015 . TBC offers its clients a full range of financial products, 
including advance trade and project financing opportunities, and 
market-leading supporting and value-added services, such as 
leasing, insurance, brokerage and research. TBC Bank is proud to 
work with one of the prominent players in the energy sector, PERI 
LLC, on several of its important projects. According to their 
long-term corporate banker, Irakli Diasamidze, “During the last 12 
years, PERI LLC successfully implemented the construction of 5 
different sized HPPs with total capacity of 36.4 MW. They are 
currently developing a vital 109 MW Dariali HPP, set to start 
operations in Q2 2016. Their total investment in the sector has 
reached USD 255 million, which is an outstanding achievement.” One 
of the latest HPPs TBC Bank financed for Peri, is the Larsi Plant 
located in the scenic Kazbegi municipality, near the country’s 
northern border. The Plant is one of the biggest HPPs constructed in 
the country during the past two decades and generated 68 million 
KWh of electricity in 2015. 

 See pages 30 –37  for our Operating Review to read more about our 

Corporate Banking services.

IRAKLI DIASAMIDZE
SENIOR CORPORATE BANKER

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

OPERATING REVIEW


MAIN ACHIEVEMENTS IN 2015

Merger with Bank Constanta
In 2015, TBC Bank completed its full merger with the former Bank Constanta. As a result, TBC 
achieved significant synergies in cost savings, over-delivering on the announced target, expanded 
its presence to the rural regions of the country and started offering the full selection of its products 
and services through the newly rebranded TBC Bank Constanta branches.

Breakthrough Branch Design Concept
In 2015, TBC Bank launched a redesigned branch concept, created in partnership with Allen 
International, a strategic design consultancy focused on financial services. With this, the Bank aims 
to achieve another breakthrough in its customer experience offering. The new design reflects TBC 
Bank’s welcoming, user-friendly, and transparent approach to banking and leverages the Bank’s 
strength in multichannel banking, cutting-edge e-banking tools and technology. The innovative 
design minimises physical and psychological barriers between the Bank and its customers, thus 
creating a unique, customer-centric layout. The new design aims to enhance the Bank’s 
longstanding leadership in customer experience and satisfaction, as proven by internal and 
external research. For more information on customer experience, see page 24 of this Report.

Managing Landmark Bonds Issuances from ADB and BSTDB
In 2015, TBC Bank and TBC Capital, the Bank’s brokerage subsidiary, completed two separate local 
currency bond issuances by the Asian Development Bank (ADB) and the Black Sea Trade and 
Development Bank (BSTDB) for a total of GEL 148 million. The ADB bond issuance in the amount of 
GEL 100 million was the largest ever GEL-denominated transaction of its kind arranged on the 
Georgian market. In combination with the milestone bond issuance by the EBRD in 2014, where TBC 
Capital also acted as a co-arranger, these transactions carry special importance for the Georgian 
economy as they provide much needed GEL financing that helps hedge currency-induced risks and 
supports the country’s long-term trend towards de-dollarisation.

Customer Relationship Management
TBC Bank was one of the first banks in Georgia to develop advanced CRM capabilities. TBC is 
partnering with Oracle by implementing Siebel CRM solution, a market leader in the financial 
sector and the world’s most complete CRM product. In 2015, the Bank completed a full integration 
of CRM capabilities in all of its business lines, including through remote banking channels enabling 
the Bank to better customise product offerings to its customers. 

Multichannel Results
TBC Bank has a globally recognised multichannel distribution platform that continued to 
successfully offload routine transactions from branches to e-channels, while minimising cost and 
unnecessary branch network expansion throughout 2015. By the end of 2015, the number of our 
active clients  for internet and mobile banking reached c. 230,000 and 110,000, respectively – the 
highest number of active internet banking users in the country. The share of remote channel 
transactions in total number of transactions (possible to transfer to remote channels) reached 
84%. Due to the effectiveness of our remote banking initiatives, we also maintained the most 
efficient and productive branch network in the country. As at YE 2015, the Bank’s gross loan-per-
branch stood at GEL 36 million – more than any other Georgian bank.

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Awards 
TBC Bank was honoured to be recognised for its leadership in a number of 
key business lines, as well as for its overall performance as the best bank 
in Georgia 2015 by three major publications, including Global Finance and 
EMEA Finance magazines for the fourth consecutive year and  by 
Euromoney for the second consecutive year. TBC was once again named as 
the Best Private Bank in Georgia 2015 by The Banker and Professional 
Wealth Management Magazine, an FT publication. This competition was 
extended to Georgia for the first time in 2014. TBC continued to achieve 
outstanding results for its internet banking, which was named as the best 
consumer and corporate internet bank in Georgia by Global Finance 
Magazine, also for the fourth consecutive year, and was once again 
recognised on the regional scale in two categories in Central and Eastern 
Europe. A comprehensive list of our awards is available on the IR website.


RETAIL SEGMENT OVERVIEW

IN 2015, TBC BANK MAINTAINED ITS 
POSITION AS THE LARGEST BANK IN 
THE COUNTRY IN TERMS OF RETAIL 
DEPOSITS AND THE SECOND LARGEST 
BANK BY RETAIL LOANS, ACCOUNTING 
FOR 34.3% AND 31.6% OF THE MARKET, 
RESPECTIVELY, AS AT YE. THE RETAIL 
BUSINESS DELIVERED CAGR OF 28.4% 
AND 20.9% IN LOANS AND DEPOSITS, 
RESPECTIVELY, OVER THE LAST THREE 
YEARS.

The segment serves c. 1 million clients, of which c. 8,500 
are affluent banking and c. 1,400 are private banking 
customers with a  wide range of loan, account, card, 
deposit, insurance and operational products through the 
Bank’s 128 branches and the refined multi channel 
platform. 

TBC Bank is an established innovator in payment 
technologies. In 2013, TBC Bank introduced contactless 
card technology on all cards with Visa Paywave, which has 
been extremely popular among the Bank’s customers. By 
the end of 2015, 72% of all transactions were contactless.

The retail loan book composition as of YE 2015 consists of 
consumer loans at 43.2%, mortgage loans at 44.8%, and 
gold pawn loans at 12.0%.

As at YE 2015, retail loans stood at GEL 2,020 million, up 
28.5% YoY and retail deposits reached GEL 2,470 million, 
up 28.5% YoY. In 2015, retail loan yields and deposit rates 
stood at 14.9% and 4.2% respectively and the segment’s 
cost of risk was 1.6% during the same period. 

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TBC BANK ANNUAL REPORT AND ACCOUNTS 2015Awards 
TBC Bank’s corporate banking was recognised as one of the best in Central 
and Eastern Europe and the CIS in 2014 (awarded in 2015). The Bank won 
two prestigious awards from EMEA Finance Magazine for achievements in 
project finance as the Best Transport and Infrastructure Deal for East West 
Highway and the Best Water Deal for the Dariali HPP.

Additionally, TBC maintained its title as the Best FX Provider in Georgia, 
awarded by the Global Finance Magazine, for the fourth consecutive year, 
having won the award annually from 2013-2016.

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OPERATING REVIEW  
CONTINUED


CORPORATE SEGMENT OVERVIEW

TBC BANK BEGAN ITS OPERATIONS BY 
FOCUSING ON CORPORATE CLIENTS 
AND HAS HISTORICALLY HAD A 
STRONG CORPORATE BANKING 
PRESENCE BASED ON ITS WELL-
DEVELOPED RELATIONSHIPS WITH 
MANY LEADING GEORGIAN 
BUSINESSES WHICH, WITH TBC’S 
FINANCIAL AND ADVISORY SUPPORT, 
HAVE GROWN WITH THE BANK OVER  
THE YEARS.

TBC provides tailored financial solutions across all key 
corporate business sectors, with a particularly strong 
footprint in the energy, trade and services, oil and gas, 
healthcare, and food and agriculture sectors. As at YE 
2015, TBC Bank was the second largest bank in terms of 
legal entity loans and deposits in the Georgian banking 
sector, accounting for 26.2% and 23.4% respectively. The 
legal entities market share comprises all legal entity loans 
and deposits, including those in the Corporate, SME and 
Micro segments. The Corporate segment has delivered 
CAGR of 9.5% and 7.8% for corporate loans and deposits 
respectively over the past three years.

The segment serves approximately 1,700 customers and 
offers a wide range of products, including lending 
products, accounts and term deposits, corporate cards, 
foreign exchange operations, hedging, trade, factoring and 
project finance products, payroll projects, escrow 
services, cash collection, insurance packages (through 
GPI Holding, a partner insurance company), leasing 
(through TBC Leasing) and brokerage services (through its 
brokerage and corporate advisory arm, TBC Capital).

The broad product offering and client relationships provide 
an opportunity to deliver diverse loan/credit exposure to 
customers in services of 22%, energy - 14%, consumer 
goods and automobile trading - 11%, real estate - 10%, oil 
and gas - 7%, communication - 8%, food industry - 9% and 
other industries - 19%.

As at YE 2015, corporate loans stood at GEL 1,500 million, 
up 21.8% YoY and deposits reached GEL 1,001 million, up 
19.1% YoY. In 2015, corporate loan yields and deposit rates 
stood at 9.6% and 3.3% respectively and the segment’s 
cost of risk was 1.1% during the same period. 

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
SME SEGMENT OVERVIEW

TBC IS ONE OF THE STRONGEST 
BANKS ON THE MARKET IN THE SME 
SEGMENT AND THE BANK BELIEVES IT 
HAS THE LARGEST LOAN BOOK ON 
THE GEORGIAN SME MARKET.

TBC Bank considers the SME business as core to the 
country’s economic development. The Bank thus focuses 
on offering a diversified product range with outstanding 
multichannel capabilities, an efficient relationship model, 
and a high level of customer experience and offers. The 
SME segment has delivered strong growth in loans and 
deposits at CAGR of 28.6% and 30.5%, respectively, over 
the past three years. TBC classifies SME businesses as 
customers that are not included either in the corporate or 
micro segments. TBC’s SME business has a strong 
presence in various industries, including the services, real 
estate, construction, food and consumer goods and 
automobile trading industries. 

TBC Bank serves approximately 67,000 SME clients and 
offers a wide variety of loan products including a full range 
of deposit products, short-to medium-term loans to 
finance working capital seasonal needs, sales growth, 
acquisitions, construction and expansion of production, as 
well as for other purposes. As at YE 2015, SME loans 
increased to GEL 626 million, up 16.7% YoY, and SME 
deposits reached GEL 633 million, up 26.4% YoY. In 2015, 
SME loan yields and deposit rates stood at 11.6% and 1.6%, 
respectively, and the segment’s cost of risk was 2.0% for 
the same period. 

Business Support Program
The SME Business Support Programme offers seven 
solutions custom-tailored to client needs, including 
training, conferences, consultations, a special Online 
Business Platform, and multichannel banking (mobile, 
SMS and internet). Through the Business Support 
Programme TBC Bank is able to reach its SME clients at 
every possible channel and leverages these capabilities to 
provide diversified and targeted solutions for its clients. 
The Business Support Programme encompasses seven 
different types of non-financial services offered to the SME 
clients. Services currently available through the Business 
Support Programme include:

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1.  Free training sessions financed by ADB with more than 5,000 clients 

trained in three cities.

2.  The first educational web portal in the region, SME Toolkit Georgia, or 
www.tbcbusiness.ge (financed by IFC and in partnership with IBM). 
The portal also includes the innovative TBC Academy feature, 
discussed below. 

3.  Upgraded Internet Bank for legal entities.
4.  Completely new Mobile Bank for legal entities.
5.  SMS Banking services for legal entities.
6.  Conferences and Events.
7.  Expert Consultations.

In 2015, TBC Bank launched another innovative component of the SME 
Toolkit – TBC Academy. This sub-platform serves as a virtual training 
centre with educational and interactive animated video publications. 
Academy is integrated with Facebook, which means that registered users 
can get scores, certificates, and medals and share them on their Facebook 
page. 

TBC Bank continued to offer its SME clients other innovative value-added 
services through its educational platform www.tbcbusiness.ge – The SME 
Toolkit. This pioneering project has received significant recognition, 
including the Marketing Brilliance Award for the “Best Product Launch” in 
October 2014 which recognises the most innovative marketing and public 
relations achievements across different industries in Georgia.

The SME Toolkit or the www.tbcbusiness.ge portal has been steadily  
gaining its popularity since its launch and reached the following milestones 
by YE 2015:
•  c.822 thousand visitors attracted to our www.tbcbusiness.ge website 

since launch

•  27% all visitors become returning visitors
•  396,983 views for the educational videos on our YouTube and MyVideo1 

channels

One of the most important components of the Programme are the business 
training sessions aimed at improving SMEs’ business management skills 
and promoting communication among them through informal networking 
opportunities. These training sessions are exclusively for TBC Bank’s SME 
clients and cover important topics such as cost-volume-profit (CVP) 
analysis, budgeting, tax Issues, social media marketing, and strategic 
management. Training has been delivered either in the capital, or in the 
other main cities of Georgia, with the number of participants reaching 5,000 
legal entities by the end of 2015. The average customer satisfaction score is 
9.5 out of 10 based on internal surveys. 

SME Conferences are designed to provide a unique platform for client SMEs 
to receive comprehensive information regarding the general business 
environment, the most current business topics and relevant development 
opportunities in Georgia. Conferences are held in three main cities in the 
country with the total number of attendees in 2015 reaching 1,000.

1.  MyVideo is the local alternative to YouTube. Our lectures are extremely popular on both 

channels.

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34 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015TOURISMINVESTING IN

NO 12 BOUTIQUE HOTEL

No 12 Boutique Hotel in Tbilisi opened just five years ago and has 
already become one of the highest rated tourist destinations  
with an 8.7 rating and the sought-after “most booked” status on 
Booking.com. 

The owners of the Boutique Hotel started this innovative idea as a 
way to invest their savings – and the promising tourism sector was 
the obvious choice. Their tireless attention to detail, exquisite old 
Tbilisi designs and the modern quality of service make the No 12 
Boutique Hotel unforgettable and the business – extremely 
successful. With TBC Bank’s support, the hotel has branched out 
into additional locations, including an Apart Hotel. Lida Vardania, the 
founder and co-owner of No 12 Boutique Hotel, credits TBC Bank for 
the opportunity to also implement their latest idea: “Our success is 
based on innovation – we took advantage of an opportunity to create 
a boutique hotel, which was unexplored territory on the Georgian 
hospitality market. Importantly, we have a partner that helps us 
finance our new ideas. Our new niche initiative is g.Vino, a wine bar. 
With TBC’s support, we are excited to get g.Vino off the ground and 
offer our guests new ways to experience Georgian culture and 
history.” 

 See pages 30 – 37 for our Operating Review to read more about the 

SME Banking services.

TAMAR JAKELI,
SME CREDIT EXPERT

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OPERATING REVIEW  
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
MICRO FINANCE

MICROFINANCE IS ANOTHER KEY AREA FOR TBC 
AS THE SEGMENT OFFERS HIGH MARGINS AND 
LARGE GROWTH POTENTIAL. THE FULL MERGER 
WITH BANK CONSTANTA AT THE BEGINNING OF 
2015 PROVIDED AN OPPORTUNITY TO EXTEND THE 
BANK’S FULL PRODUCT OFFERING TO MICRO 
CLIENTS AND ENHANCE TBC'S COVERAGE TO THE 
MORE RURAL REGIONS OF THE COUNTRY. 

TBC Bank Constanta is one of the market leaders in the microfinance 
segment and delivered the highest loan book growth of CAGR 50.1% over the 
past three years. TBC Bank serves over 479 thousand micro clients. 

TBC’s micro client base is primarily composed of farmers and individual 
entrepreneurs. The Bank offers a range of tailored credit products, deposit 
products and other services, such as money transfers. The micro segment 
also introduced several innovative products in 2015, including a tablet loan 
issue product where all mini loans (defined as less than GEL 6,000) are 
issued and disbursed on site using tablets and pre-printed nameless debit 
cards, without having to bring the client into a branch. If the loan is 
approved, the client receives the debit card with the approved amount. The 
whole process takes around 60 minutes from application to approval and 
disbursement.

As at YE 2015, micro loans increased to GEL 493 million, up 34.4% YoY, and 
micro deposits reached GEL 74 million, up 24% YoY. In 2015, micro loan 
yields and deposit rates stood at 23.3% and 3.3% respectively and the 
segment’s cost of risk was 3.6% during the same period. 

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 
SUBSIDIARIES

TBC Leasing
TBC Bank offers leasing services in Georgia through its majority-owned subsidiary, TBC Leasing. These 
include finance leasing, leaseback, residual lease, and service leases. Leasing arrangements are 
primarily entered into with customers in the construction, medical, agriculture, transportation and 
service sectors.

TBC Leasing is the market leader with 72.7% market share of the Georgian leasing financial services 
market by YE 2015. TBC Leasing’s diversified customer base provides significant cross-selling 
opportunities and growth potential.

TBC Capital 
During 2015, TBC Bank enhanced the function and scope of its brokerage subsidiary and rebranded the 
Company into TBC Capital. The Company now represents an advisory arm of TBC Bank offering 
corporate advisory, research and brokerage solutions in Georgia. TBC Capital is committed to playing an 
active role in the development of capital markets in Georgia. TBC Capital supports both institutional and 
strategic investors in exploring investment opportunities in Georgia while at the same time giving access 
to additional forms of financing to domestic companies. During 2014 and 2015, TBC Capital participated 
in the landmark bond issuances of EBRD and ADB – the first and the largest such issuances by any IFI in 
Georgia, respectively - as well as the most recent issuance by BSTDB.

TBC Capital was also strengthened by leading professionals in the field. The company appointed two 
new Managing Directors with significant international experience in asset management and 
international capital markets, trading and derivatives from Jefferies Asset Management in the UK and 
Silverhorn Investment Advisors, Lehman Brothers, Nomura, and JP Morgan in Hong Kong.

International Operations
Although the vast majority of TBC’s operations (representing 99% of our assets) are conducted in  
Georgia, TBC Bank also operates in Azerbaijan and Israel through its subsidiaries – TBC Kredit and  
TBC Invest. 

TBC Kredit is a non-banking credit organisation focused on SME and retail customers, offering SME and 
retail loans, consumer loans and mortgages. TBC currently holds a 75% equity interest in TBC Kredit. 
With headquarters in Baku, TBC Kredit operates seven additional branches throughout Azerbaijan.  
TBC Kredit has extensive experience in dealing with MSME finance, consumer and mortgage loans.  
As of 31 December 2015, TBC Kredit had a total loan portfolio of USD 30 million. SME lending accounted  
for 55% of TBC Kredit’s loan portfolio, while consumer and mortgage loans accounted for 30% and  
15%, respectively. 

TBC Invest is a wholly-owned subsidiary established by TBC Bank in 2011 to act as an intermediary, 
providing Israeli clients with information and access to the Georgian banking system. It offers 
information to individuals and companies in Israel (Israeli businesses connected with Georgia and family 
offices) about TBC Bank’s products and services, fees and interest rates. 

Other Subsidiaries
TBC Group comprises five more companies operating in related industries in order to support TBC’s 
main activities:
•  JSC United Financial Corporation and TBC Pay LLC process card payments and supply payment 
collection services to providers of self-service machines and POS, WAP and Windows terminals. 
•  JSC Real Estate Management Fund and Mali LLC, which manage property we have repossessed for 

future sale.

•  Banking Systems Service Company (BSSC) LLC provides technical services and software support for 

electronic banking systems (such as POS and cash machines).

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TBC BANK ANNUAL REPORT AND ACCOUNTS 2015AGRICULTUREINVESTING IN

BADAGI

Georgia is famous for its culinary wonders, and the traditional, 
specialty sweets made from grape juice and walnuts are especially 
popular. 

Badagi is a Georgian micro business that started producing 
traditional Georgian gourmet sweets approximately 15 years ago 
with a staff of 3 people. As the leading bank in the micro segment, 
TBC supported Badagi to its current position of eight signature 
stores and 70 employees. Today, the company offers a wider 
selection of delectable fruit desserts and wines and partners with 
large retailers that carry their products.

Micro businesses often have to work around the seasonality of their 
sales and income. Through its acquisition (2011) and merger (2015) 
with the former Bank Constanta, the leading micro finance 
institution in Georgia, TBC has acquired extensive expertise in the 
micro segment. By the end of 2015, up to 40% of the Bank’s micro 
portfolio is dedicated to agro financing. According to the Micro Credit 
Expert working with Badagi, Keti Ghirsiashvili, “by combining micro 
segment expertise with the full selection of TBC Bank’s product 
offerings, we are able to provide well-tailored financing options to 
businesses like Badagi, allowing them to create success stories that 
inspire entrepreneurship and creativity.”

  See pages 30 – 37 for our Operating Review to read more about our 
Micro Banking services.

KETI GHIRSIASHVILI
MICRO CREDIT EXPERT

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

PRINCIPAL RISKS

Risk

Why we think this is important

Risks relating to TBC’s business

TBC’s business and financial 
performance has been and 
will continue to be affected 
by general economic 
conditions in Georgia and 
elsewhere, and any adverse 
developments in Georgia or 
global economic conditions 
could cause its earnings and 
profitability to decline.

Because TBC operates primarily in, and sources nearly all of its revenue from, Georgia, its business, 
financial condition and results of operations are, and will continue to be, highly dependent on general 
economic conditions in Georgia. TBC is directly and indirectly subject to the inherent risks arising from 
general economic conditions in Georgia, other economies which impact the Georgian economy and the 
state of the global economic conditions both generally and as they specifically affect financial institutions.

Georgia faced the most recent economic slowdown in the end of 2014, stemming from regional conflicts 
and falling oil prices. Economic turmoil in Russia, Ukraine and other regional countries affected 
demand for Georgian exports and remittance inflows declined, resulting in a significant deterioration of 
the current account balance. Highly uncertain regional/global environment, as well as domestic risk 
factors, continue to represent a risk factor constraining healthy growth opportunities.

Lari depreciated against the US Dollar by more than 40% since November 2014. Although the Lari 
remained more stable against other regional currencies and the currencies of key Georgian trading 
partners, its depreciation against the US Dollar was particularly significant because the Georgian 
economy is highly dollarised. Although in recent years the dollarisation rate (defined as foreign 
currency deposits as a share of total deposits across the sector) had been declining, with foreign 
currency deposits accounting for approximately 60% of all deposits as at 31 December 2013 and 2014, 
following the recent regional crises and sharp depreciation of the Lari against the US Dollar, the 
dollarisation rate increased again to 70% as at 31 December 2015.

A further material depreciation of the Lari relative to the US Dollar or the Euro, changes in monetary 
policy, inflation, market instability, a financial crisis, a reduction in consumer purchasing power and 
erosion of consumer confidence, whether as a result of adverse conditions and development in Georgia 
or in the global economy, could each lead to a deterioration in the performance of Georgia’s economy, 
which could, in turn, have a material effect on TBC’s business, financial condition, results of operations 
and/or prospects, as well as the trading price of the shares.

TBC Bank performs regular analysis of macroeconomic environment and runs stress tests  
based on various scenarios to proactively introduce mitigating actions stemming from potential  
adverse developments.  

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Risk

Why we think this is important

Recent depreciation of the 
Lari against the US Dollar 
has had and may continue  
to have negative effects 
on TBC’s asset quality  
and overall financial 
performance.

A significant percentage of TBC’s loans (and of loans in Georgia generally) are denominated in 
currencies other than Lari, particularly US Dollars. While the income of a number of Georgians are paid 
in US Dollars via remittances from abroad and some customers hedge their exposure to some extent 
through the maintenance of savings in US Dollars, customers may not be protected against significant 
fluctuations of the exchange rates of the Lari against the currency of the loan, such as the recent 
depreciation of the Lari against the US Dollar. For Lari-denominated loans, the significant depreciation 
to date as well as any further depreciation of the Lari against the US Dollar or other foreign currency in 
which TBC’s loans to customers are denominated may result in difficulties related to the repayment of 
such loans, which, in turn, may lead to a decrease in the quality of TBC’s loan portfolio and an increase 
in impairment provisions for loans extended to TBC’s customers. 

TBC may not be able to 
maintain the quality of its 
loan portfolio.

Any decline in TBC’s net 
interest income or net 
interest margin could lead 
to a reduction in 
profitability.

Further depreciation of the Lari could also potentially threaten TBC’s plans for portfolio growth due to 
the shrinkage of client credit limits.

TBC takes steps to mitigate the risk of depreciation of the Lari against foreign currencies by, inter alia, 
strict management of open currency positions and by holding higher capital for foreign currency loans. 
Additional buffers for currency depreciation is applied to clients’ during loan applications, as well as 
more conservative approach to lending to certain industries which tend to be more vulnerable to 
currency devaluations is adopted. 

The quality of TBC’s loan portfolio is affected by changes in the creditworthiness of its customers, their 
ability to repay their loans on time, TBC’s ability to enforce its security interests on customers’ 
collateral, should such customers fail to repay their loans, and whether the value of such collateral is 
sufficient to cover the full amounts of those loans, especially on the back of the recent depreciation of 
the Lari, which caused a general decline in asset values. In addition, the quality of TBC’s loan portfolio 
may deteriorate due to other reasons, such as any negative developments in Georgia’s economy 
resulting in the financial distress or bankruptcy of TBC’s customers, further depreciation of the Lari or 
the unavailability or limited availability of credit information concerning certain customers. Further, 
TBC’s risk management procedures may not be sufficient to maintain the quality of its loan portfolio, 
particularly as it expands.

Sound NPL identification and management, adequate loan loss provisioning, solid NPL coverage ratio 
as well as comfortable capital against unexpected losses help mitigate further losses that a bank could 
suffer on its non-performing as well as performing portfolio. 

TBC derives the majority of its total income from net interest income. Consequently, TBC’s results of 
operations are affected by fluctuations in its net interest margin, which is its net interest income divided 
by its average interest-earning assets. Factors that result in fluctuations in TBC’s net interest margin 
include underlying interest rates, competition for loans and deposits, customer demand and costs of 
funding. These are in turn influenced by such factors as global and local economic conditions, the 
resources of TBC’s competitors and business and consumer confidence. Moreover, interest rates and 
TBC’s cost of funding are highly sensitive to many factors including monetary policies and domestic and 
international economic and political conditions, currency exchange rates, the dollarisation level in the 
banking sector (to the extent that fluctuations drive the increase in foreign currency loans and assets 
with lower interest rates) and the reserve policies of the National Bank of Georgia (the “NBG”). Any 
decrease in interest rates on TBC’s loans to its customers, alone or in combination with increases in 
rates payable on deposits or other interest-bearing liabilities, or smaller decreases in such rates 
compared to the rates on loans, could have a material adverse effect on TBC’s future net interest 
income, net interest margin and, accordingly, its future profitability.

High levels of current margins and continuous efforts in cost optimisation represent a safeguard 
against margin declines posing profitability concerns for the Bank. 

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PRINCIPAL RISKS  
CONTINUED

Risk

Why we think this is important

TBC’s business and financial 
performance are linked to 
interest rate levels  
and volatility.

Interest rate levels and volatility may have an adverse effect on TBC’s results, profitability and returns 
in a variety of different ways across its lending and deposit products. Interest rates are driven by 
factors outside of TBC’s control, including the Georgian government’s fiscal policies and the NBG’s 
monetary policy, as well as regional and global economic and political conditions. A higher interest rate 
environment could reduce demand for TBC’s primary lending products, mortgages and credit cards, 
and other lending products generally, as individuals are less likely or less able to borrow when interest 
rates are high. Higher interest rates would also lead to higher interest costs for existing borrowers, 
which would affect their ability to repay their borrowings and may lead to an increased rate of default.  

TBC may not be successful 
in implementing its 
strategic plans.

TBC faces significant 
competition, which may 
increase in the future and 
have an adverse impact on 
its business.

Collateral values may 
decline, which could 
adversely affect TBC’s asset 
quality.

TBC is pursuing several strategic initiatives intended to further leverage on what it believes to be its 
competitive strengths. These plans include continued sustainable growth in each of its market 
segments; increasing digitalisation in its multi channel platform; developing further enhancements to 
its customer experience; improving operational and cost efficiency; implementing strategic HR 
initiatives amongst its employees; and creating an enhanced, adaptable risk management function. 
TBC’s ability to implement these strategies is subject to a number of risks and challenges and there can 
be no assurance that any of these strategic initiatives will improve profitability to the extent that TBC 
desires or at all.  Any of the foregoing may have a negative impact on TBC’s ability to meet its future 
growth plans, as well as on its business, results of operations and/or prospects.

In response to the exposure of strategic risk, TBC bank undertakes comprehensive budgeting process 
that incorporates scenarios and action plans under different circumstances. 

The Georgian banking sector is very competitive, and TBC is subject to competition from both domestic 
and foreign-owned banks. According to the NBG, as at 31 March 2016 there were [19] commercial banks 
operating in Georgia. TBC competes with a number of these banks, including Bank of Georgia, Liberty 
Bank, ProCredit Bank, Bank Republic and VTB Georgia. 

Increased competition may have a negative impact on TBC’s market share in deposits and loans to 
customers, as well as its ability to grow its deposit and loan portfolios in the future. Although the 
Directors believe that TBC is well-positioned to compete in the Georgian banking sector, TBC’s market 
position may suffer if competitors deploy greater financial resources, have access to lower-cost funding 
(particularly subsidiaries of foreign banks) or are able to offer a broader suite of products than TBC. 
Increased competition may also have a negative impact on TBC’s ability to sustain its net interest 
margin and fee and commission levels. Any of these events could have an adverse effect on TBC’s 
business, financial condition, and results of operations and/or prospects.

Bank’s strategic planning efforts are directed towards mitigating the above-mentioned risk factors. 
TBC monitors market developments and performs regular SWOT analysis to ensure that its competitive 
position is maintained and strengthened continuously. 

The main forms of collateral taken by TBC in its lending to business entities are charges over real 
estate, equipment and inventory. The main form of collateral taken by TBC in its lending to individuals is 
a mortgage over residential property. Declining or unstable prices of collateral in Georgia may make it 
difficult for TBC to accurately value collateral held by it. The value of any collateral ultimately realised 
by TBC will depend on the value of that collateral TBC is able to realise upon foreclosure, which may be 
different from the current or estimated value. If the value of the collateral held by TBC declines 
significantly in the future, TBC could be required to record additional provisions and could experience 
lower than expected recovery levels on collateralised loans that are more than 90 days past due and on 
the amounts realised upon foreclosure. Further, changes to laws or regulations that make it more 
difficult to enforce or repossess collateral may impair the value of such collateral. 

In order to mitigate the risk, TBC generally imposes conservative loan to value ratio of (not higher than 
70% at the time the loan is advanced), although the ratio may be higher for clients with a very good  
risk profile. 

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Why we think this is important

TBC’s loan portfolio 
concentration in Georgia 
may subject it to risks of 
default by its largest 
borrowers and exposure to 
particular sectors of the 
Georgian economy.

TBC’s guidelines and 
policies for risk 
management, systems and 
processes may not be 
effective in protecting it 
against all the risks faced 
by its business and any 
failure to manage properly 
the risks which it faces 
could cause harm to TBC 
and its business prospects.

Liquidity risk is inherent in 
TBC’s operations.

Exposures to largest borrowers or cyclical sectors magnify credit risk bank is exposed to. In order to 
mitigate the risk, TBC Bank imposes limits on both name and sector concentrations and maintains 
them at acceptable level. This way, sensitivity to downturns in the Georgian economy deterioration of 
loan quality of largest borrowers is reduced and stands at rather comfortable levels compared to peer 
Banks. 

Although TBC invests substantial time and effort in the development, implementation and monitoring of 
its risk management strategies and techniques, it may nevertheless be vulnerable to unanticipated 
risks. TBC employs various tools and metrics for managing risk, most of which are based on observed 
historical market behaviour. These tools and metrics may fail to predict future risk exposures, 
especially in periods of increased volatility or in periods in which there is a rapid expansion of TBC’s 
loan portfolio.

Many businesses in Georgia have limited experience operating in competitive market conditions as 
compared to businesses in developed countries. Accordingly, the financial performance of Georgian 
businesses is generally more volatile, and the credit quality of Georgian businesses on average is less 
predictable, than that of similar companies doing business in more mature markets and economies. 
Some of TBC’s corporate customers may not have extensive credit histories, and their accounts may not 
be audited by a reputable external auditor resulting in less accurate estimations of future financial 
conditions. 

Furthermore, lending to SME, micro and retail customers may carry with it greater risks than expected. 
SME and micro customers typically have less formalised financial statements than large companies 
and there is often less credit history available for such clients. The financial condition of some business 
borrowers and private individuals transacting business with TBC is difficult to assess and predict, as 
some of these borrowers have no or very limited credit history. In addition, the retail and micro lending 
sector is more susceptible to fraud than TBC’s business lending segments. 

In order to mitigate the risk, TBC bank performs comprehensive transaction-level analysis for loan 
sanctioning incorporating four eyes principle, performs active portfolio monitoring and invests in 
continuous enhancement of its risk management systems and processes.

While the TBC PLC Directors believe TBC currently has sufficient liquidity to meet its obligations, 
liquidity risk is inherent in banking operations and can be heightened by a number of factors, including 
an overreliance on, or an inability to access, a particular source of funding, changes in credit ratings or 
market-wide phenomena, such as, for example, the global financial crisis that commenced in 2007. 
Since that time credit markets worldwide have experienced, and may continue to experience, a 
reduction in liquidity and term-funding as a result of global economic and financial factors. The 
availability of credit to companies in emerging markets in particular is significantly influenced by the 
level of investor confidence and, as such, any factors that affect investor confidence (for example, a 
downgrade in credit ratings, central bank or state interventions or debt restructurings in a relevant 
industry) could affect the price or availability of funding for companies operating in any of  
these markets.

In order to mitigate the risk, TBC Bank holds solid liquidity position. Bank performs outflow scenario 
analysis for both normal and stress circumstances to make sure that they can be met by bank’s liquid 
assets and cash inflows. Bank as well maintains diversified funding structure to manage funding 
liquidity risk. The Directors believe that TBC has adequate liquidity to withstand significant withdrawals 
of customer deposits, but the unexpected and rapid withdrawal of a substantial amount of deposits 
could have a material adverse effect on TBC’s business, financial condition, and results of operations 
and/or prospects. 

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Why we think this is important

TBC relies heavily on information systems to conduct its business. TBC’s information technology 
systems and the ability of those systems to keep pace with the expansion of TBC’s business operations 
are crucial for TBC to meet its strategic objectives of digitalisation, which entails further development 
of its multi channel distribution platform, a continued shift towards more universal digitalised channels 
and an agile project management system, and is heavily influenced by the proper functioning and 
development of information technology systems. TBC’s award-winning multi channel distribution 
platform, which the Directors believe is one of TBC’s distinguishing characteristics in the market, 
depends heavily on information systems, particularly its remote access channels such as internet 
banking and mobile banking. This platform represents a significant investment by TBC and is key to 
TBC’s strategies of optimising costs and strengthening its brand name in the market. TBC is 
increasingly reliant on remote distribution channels, and in 2015, 91% of TBC’s non-cash transactions 
were conducted through remote channels (2014: 90%). Any significant or sustained disruption to TBC’s 
information technology systems that impacts these remote distribution channels may affect TBC’s 
reputation with banking customers, which could damage TBC’s brand and position in the Georgian 
banking market.

TBC’s banking operations in Georgia use the local Georgian core banking system, heavily 
complemented by in-house developed solutions. All of TBC’s information systems are centralised, 
focused on customer needs and highly customised to TBC’s business requirements. 

Like many other companies, TBC is exposed to operational risk resulting from inadequacy or failure of 
internal processes or systems or from external events. This includes the risk of loss due to employees’ 
lack of knowledge or wilful violation of laws, rules and regulations or other misconduct. Misconduct by 
employees happens in the financial services industry and could involve, among other things, the 
improper use or disclosure of confidential information, violation of laws and regulations concerning 
financial abuse and money laundering, or embezzlement and fraud, any of which could result in 
regulatory sanctions or fines as well as serious reputational or financial harm. Misconduct by 
employees, including violation of TBC’s own internal risk management policies, could also include 
binding TBC to transactions that exceed authorised limits or present unacceptable risks, or hiding 
unauthorised or unsuccessful activities, which, in either case, may result in unknown and unmanaged 
risks and losses. Furthermore, any failure or interruption in, or breach of security of, TBC’s information 
technology systems could result in failures or interruptions in TBC’s risk management, deposit 
servicing or loan origination systems or errors in its accounting books and records. 

TBC maintains a system of controls, developed with external consultants and based on Basel II/III 
requirements, that is designed to monitor and control operational risk, and Management regularly 
reviews and updates its operational risk processes and procedures. TBC has taken appropriate 
measures to prevent recurrence of common types of fraud. Bank has back-up systems in place, 
including central databases, core files and registry settings and central data storages.

Most loans entered into between TBC, EBRD, FMO and IFC (together, “IFI Investors”) are subject to the 
financial covenants set forth in the Common Terms Agreement and TBC is also party to other loan 
agreements that also contain financial covenants. The financial covenants in the Common Terms 
Agreement require TBC, in certain instances, to meet higher thresholds than are required under 
applicable Georgian banking regulations or to comply with additional financial metrics, such as loan to 
deposit ratios, net stable funding ratios and other ratios governing overdue and non-performing loans. 
Whilst TBC has otherwise remained in compliance with all applicable financial covenants in the 
Common Terms Agreement and its other loan agreements, a failure by TBC to comply with these 
covenants in the longer term may constitute a default under the relevant agreements and could cause 
cross-defaults under, and potential acceleration of, certain of TBC’s other indebtedness which could, in 
turn, materially adversely affect TBC’s business, financial condition, results of operations  
and/or prospects.

TBC has in place comprehensive system of covenant compliance reporting which is monitored by both 
senior management and Supervisory Board. 

TBC’s operations and 
strategic plans could be 
impaired by a failure of its 
information systems. 

TBC is subject to 
operational risk inherent to 
its business activities.

TBC is subject to financial 
covenants in its debt 
agreements, the breach of 
which may cause TBC to be 
in default under those 
agreements.

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Capital adequacy and 
regulatory ratios may 
constrain TBC’s profitability 
and/or growth.

TBC is required by the NBG, and the terms of various of its funding and other arrangements, to comply 
with certain capital adequacy ratios and other ratios. TBC’s capital adequacy levels could be affected by 
a number of factors, including:
•  an increase of TBC’s risk-weighted assets;
•  TBC’s ability to raise capital;
•  losses resulting from a deterioration in TBC’s asset quality, a reduction in income levels, an increase 

in expenses or a combination of all of the above;
•  a decline in the values of TBC’s securities portfolio;
•  changes in accounting rules or in the guidelines regarding the calculation of the capital adequacy 

ratios; and

•  increases in minimum capital adequacy ratios imposed by the NBG.

Although the Directors believe that TBC currently has adequate capital, TBC may need to raise 
additional capital in the future. TBC’s ability to raise capital may be limited by numerous factors, 
including general economic and financial conditions, the availability of funding in the capital markets, 
investor confidence, sentiment towards the Georgian economy and the credit rating and financial 
condition, performance and/or prospects of TBC. There can be no assurance that it will be able to 
obtain such capital on favourable terms, in a timely manner. In addition, NBG has the right to impose a 
capital buffer on banks. Should the NBG impose additional capital buffers or other requirements, there 
is no assurance that TBC would be able to maintain the same level of return on equity. 

In order to be able to meet unexpected losses TBC has comfortable level of capital adequacy. 
Additionally, bank performs forward-looking capital management that incorporates both current and 
planned risk profile as well as planned growth strategy. TBC maintains solid track record of 
performance and risk management in order to ease its access to capital. 

TBC’s businesses are 
subject to substantial 
regulation and oversight 
and future changes in 
regulation, fiscal or other 
policies are difficult to 
predict.

TBC’s banking operations in Georgia are required to comply with Georgian banking regulations. In 
addition to mandatory capital adequacy ratios, the NBG sets lending limits and other economic ratios 
for banks in Georgia. Under Georgian banking regulations, TBC Bank is required to, among other 
things, comply with minimum reserve requirements and mandatory financial ratios and regularly file 
periodic reports. In addition to its banking operations, TBC also provides other regulated financial 
services and offers financing products, including leasing products and brokerage services, which are 
subject to governmental supervision. Furthermore, if regulations change or if TBC expands its 
businesses, TBC may become subject to additional rules and regulations at a national, international or 
supranational level, which may impact TBC’s operations. 

On 3 September 2015, a new set of amendments were introduced to the Georgian banking legislation, 
including to the NBG Law and Banking Law, which transferred the banking and non-banking 
supervision from the NBG to the Financial Supervisory Agency (“FSA”). The amendments were 
criticised, including by Georgian commercial banks, and they were also claimed to be unconstitutional 
and violating the EU Association Agreement. The parliament of Georgia overturned the Presidential 
veto on the bill, but on 12 October 2015 the Constitutional Court of Georgia accepted the claim on 
constitutionality of the bill and suspended its applicability. While the Constitutional Court is hearing the 
case, the relevant laws remain in force as they were before the introduction of the Financial 
Supervisory Agency and the NBG remains responsible for supervision and monitoring of the financial 
sector. The regulatory regime of the banking sector may undergo various changes if the Constitutional 
Court decides that the amendments comply with the Constitution of Georgia. Any such changes may 
have a disruptive effect on the effectiveness of current regulations, which could have an adverse effect 
on TBC’s business, financial condition, results of operations and/or prospects. 

TBC actively monitors regulatory developments in order to avoid any potential incompliance. 

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Why we think this is important

Breaches of the terms of 
TBC’s banking licences may 
inhibit or prevent TBC’s 
ability to conduct its 
banking operations.

All banking operations and some ancillary financial services in Georgia require licences from or 
registration with the NBG (or in the case of TBC Kredit, TBC Bank’s subsidiary in Azerbaijan, the Central 
Bank of Azerbaijan). Although TBC’s entities have such licences, there is no assurance that TBC’s 
entities will be able to maintain such licences or obtain new licences if necessary in the future. Licensed 
entities in Georgia are subject to the NBG’s supervision and are required to comply with mandatory 
requirements. Non-compliance with mandatory requirements may lead to revocation of licences. 

TBC actively manages its compliance risk and maintains constructive relations with regulator which is 
based on healthy dialogue principle. Bank strives to run full compliance policy to avoid any potential 
breaches of regulatory requirements.  

Given the high level of interdependence between financial institutions, TBC is and will continue to be 
subject to the risk of deterioration of the commercial and financial soundness, or perceived soundness, 
of other financial services institutions. Within the financial services industry, the default of any one 
institution could lead to defaults by other institutions. Concerns about, or a default by, one institution 
could lead to significant liquidity problems, losses or defaults by other financial institutions and 
intermediaries, as was the case after the bankruptcy of Lehman Brothers in 2008, given the credit, 
trading, clearing and other relationships and interactions. Even the perceived lack of creditworthiness 
of, or questions about, a counterparty could lead to market-wide liquidity problems and losses or 
defaults by TBC or by other institutions. This risk is sometimes referred to as “systemic risk” or 
“contagion”. Systemic risk could have a material adverse effect on TBC’s ability to raise new funding 
and on its business, financial condition, results of operations, liquidity and/or prospects.

A default by, or even concerns about the creditworthiness of, one or more financial services institutions 
could therefore lead to further significant systemic liquidity problems, or losses or defaults by other 
financial institutions and could have a material adverse effect on TBC’s business, financial condition, 
results of operations and/or prospects.

In order to mitigate the risk, TBC actively manages its reputational risk. TBC’s business model is built 
on public trust and therefore aims to ensure that no activities are undertaken which may result in an 
adverse reputational impact. Management believes that one of TBC’s key strengths is its well-known 
and trusted brand, and is consequently very protective of the strong reputation that TBC has developed 
on the market. Hence the maintenance of a strong reputation is considered to be a goal of highest 
priority and importance and reputation risk awareness and management is embedded throughout the 
Bank including all business units and responsibility levels.

TBC is subject to laws regarding money laundering and the financing of terrorism, as well as laws that 
prohibit TBC and its employees from making improper payments or offers of payment to foreign 
governments and their officials and political parties for the purpose of obtaining or retaining business, 
including the UK Bribery Act 2010. Monitoring compliance with anti-money laundering and anti-bribery 
rules can put a significant financial burden on banks and other financial institutions and requires 
significant technical capabilities. TBC may not be able to predict the nature, scope or effect of future 
regulatory requirements to which it might be subject or the manner in which existing laws might be 
administered or interpreted. 

Directors believe that TBC’s current policies and procedures are sufficient to comply with applicable 
anti-money laundering, anti-bribery and sanctions rules and regulations. No TBC Group Company has 
been accused, named or cited in connection with any occurrences of money laundering, financing of 
terrorist activity, fraud, or other corrupt or illegal purpose transactions or breaches of Georgian laws 
prohibiting such activities. Improvements in AML management are undergone continuously. For 
instance, TBC Bank has in recent years introduced new software, updated its internal processes, 
regulations and staff training relating to anti-money laundering compliance intended to prevent the 
recurrence of such reporting violations in the future.  

TBC could be negatively 
affected by a deterioration 
in the soundness or a 
perceived deterioration in 
the soundness of other 
financial institutions and 
counterparties.

TBC’s measures to prevent 
money laundering may not 
be effective in all  
material respects.

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Why we think this is important

TBC’s success depends on 
its ability to recruit and 
retain key personnel.

To meet business challenges and retain the effectiveness of its operations, TBC must continue to 
recruit and retain appropriately skilled personnel. TBC’s ability to continue to retain, motivate and 
attract qualified and experienced banking and management personnel is vital to TBC’s business. This 
may require TBC to increase salaries and other employee benefits, which would increase TBC’s staff 
costs and expenses and decrease profitability.

TBC’s insurance policies 
may not cover, or fully 
cover, certain types of 
losses.

Directors believe that TBC is one of the most attractive employers in the market based on high 
employee satisfaction and engagement results. TBC’s current senior management team includes a 
number of persons that the Directors believe contribute significant experience and expertise in banking 
and ancillary financial services in Georgia, and TBC relies on these persons for the implementation of 
its strategy and the operation of its day-to-day activities. 

TBC generally maintains insurance policies covering its assets, operations and certain employees in 
line with general business practices in Georgia, with policy specifications and insured limits, which the 
Directors believe are adequate. Risks that Group entities are insured against generally include 
employee dishonesty, electronic crime, natural disasters, theft, vandalism and third-party liability. TBC 
also maintains bankers’ blanket bond and Directors’ and officers’ insurance. However, there can be no 
assurance that all types of potential losses are insured or that policy limits would be adequate to cover 
them. Furthermore, the scope of insurance policies maintained by and available to TBC may vary from 
that of insurance policies typically maintained by financial institutions in more developed economies. 
Any uninsured loss or a loss in excess of insured limits could adversely affect TBC’s existing 
operations, which could, in turn, have a material adverse effect on TBC’s business, financial condition, 
and results of operations and/or prospects.

In order to mitigate the risk, insurance policies are reviewed regularly and updated when required so. 

TBC and Georgia may not  
be able to maintain their  
credit ratings.

There can be no assurance that TBC Bank or Georgia will be able to maintain these credit ratings, and 
any deterioration in the general economic environment or TBC’s financial condition could cause 
downgrades which could adversely affect TBC’s liquidity and competitive position, undermine 
confidence in TBC, increase its borrowing costs and limit its access to capital markets, any of which 
could have a material adverse effect on TBC’s business, financial condition, results of operations and/
or prospects.

In order to mitigate the risk, TBC bank places significant importance on operating with standards that 
do not compromise its current rating but on contrary advances its practices towards higher grade of 
credit rating. Various stakeholder perspectives are incorporated into benchmarking exercises 
throughout forming of Bank’s strategic and risk targets. 

TBC is reliant on its brand 
and therefore there are 
reputational risks which 
could cause harm to TBC 
and its business prospects.

The success of TBC’s strategy relies significantly on the strength and appeal of TBC’s brand and 
reputation with customers in the markets in which it operates. Any circumstance that causes real or 
perceived damage to the TBC brand could have a material adverse effect on TBC’s ability to retain 
customers and attract new customers. An inability by TBC to manage the risks to the TBC brand could 
have a material adverse effect on TBC’s business, financial condition, results of operations and/or 
prospects. However, the Directors believe that TBC’s brand provides it with a key competitive advantage 
and continuously invests in maintenance of its strong reputation. 

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Why we think this is important

Changes in TBC’s accounting 
policies or in accounting 
standards could materially 
affect how it reports its 
financial condition and 
results of operations.

From time to time, the International Accounting Standards Board (the “IASB”) and/or the European 
Union change the IFRS that govern the preparation of TBC’s financial statements. These changes can 
be difficult to predict and could materially affect how TBC records and reports its financial condition 
and results of operations. In some cases, TBC could be required to apply a new or revised standard 
retrospectively, resulting in restating prior period financial statements. For example, changes to IFRS 
9, Financial Instruments: Recognition and Measurement are expected to impact TBC and are expected 
to have a material effect on TBC’s financial statements, but this effect has not yet been quantified as 
revisions to the standard are still being proposed and no mandatory effective date has been set. The 
IASB may make other changes to financial accounting and reporting standards that govern the 
preparation of TBC’s financial statements, which TBC may adopt prior to the date on which such 
changes become mandatory if determined to be appropriate, or which TBC may be required to adopt. 
Any such change in TBC’s accounting policies or accounting standards could materially affect its 
reported financial condition and results of operations.

TBC Bank tries to conduct quantitative impact study of new standards at early stage in order to ensure 
full compliance at the time of their enforcement. All major changes are communicated with the market 
in details with adequate reasoning to ensure full transparency and delivery of clear communication of 
future expectations. 

Risks Relating to Georgia

Emerging markets such as 
Georgia are generally 
subject to greater risks 
than more developed 
markets.

Investing in securities involving emerging markets, such as Georgia, involves a higher degree of risk 
than investments in securities of issuers whose businesses are in more developed markets. These 
higher risks include, but are not limited to, higher volatility, limited liquidity, a narrow export base, 
current account and budget deficits, currency volatility and changes in the political, economic, social, 
legal and regulatory environment. Emerging economies, such as the Georgian economy, are subject to 
rapid change and are vulnerable to market conditions and economic downturns elsewhere in the world. 

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Disruptions in Georgia’s 
neighbouring markets have 
had, and may continue to 
have, a material adverse 
effect on emerging markets 
and on Georgia.

The economy of Georgia is dependent on the economies of other countries within the region. Any 
economic disruptions or crises in Georgia’s neighbouring markets, such as the recent conflict between 
Russia and Ukraine resulting in the deterioration of these countries’ economies, may have a material 
adverse effect on Georgia’s economy. Any changes in the ability of Georgian manufacturers to access 
world export markets or any significant deterioration in relations between Azerbaijan and Armenia may 
have a negative effect on the economic stability of Georgia, which, in turn, could have a material 
adverse effect on TBC’s business, financial condition, results of operations and/or prospects.

Regional tensions could 
have a material adverse 
effect on the Georgian 
economy.

Although Georgia is not an oil producing country, the country historically received large foreign 
currency inflows from its oil producing neighbouring countries as Russia, Azerbaijan and Kazakhstan, 
mainly through money transfers, exports, tourism and foreign direct investment. Further declines in oil 
prices that weaken oil driven economies in the region could have a material adverse effect on Georgia 
and consequently on TBC’s business, financial condition, results of operations and/or prospects.

Since the restoration of its independence in 1991, Georgia has had ongoing disputes in the Abkhazia and 
the Tskhinvali Region/South Ossetia regions, and with Russia. These disputes have led to sporadic 
violence and breaches of peace-keeping operations. Russia began imposing economic sanctions on 
Georgia beginning in early 2006, and these tensions escalated during the August 2008 conflict in the 
Tskhinvali Region/South Ossetia region between Georgian troops and local militias and Russian forces 
that crossed the international border. Georgia’s economy was negatively affected by this conflict. Since 
the conflict in 2008, Russia has had no diplomatic relations with Georgia and tensions between the 
countries remain. 

Geopolitical tensions between Ukraine and Russia may also have an adverse impact on the Georgian 
economy. Tensions have also recently increased between Russia and Turkey, both of which share a 
border with Georgia. This significantly damaged Russo-Turkish relations and resulted in the imposition 
by Russia of economic sanctions on Turkey, further raising tensions in the region.

Any worsening of relations between Ukraine and Russia or between Russia and Turkey, any future 
deterioration or worsening of Georgia’s relationship with Russia, including as a result of major changes 
in Georgia’s relations with Western governments and institutions (particularly regarding national 
security), changes in Georgia’s importance to Western energy supplies, changes in the amount of aid 
granted to Georgia or the ability of Georgian manufacturers to access world export markets, may have 
a negative effect on the political or economic stability of Georgia, which could, in turn, have a material 
adverse effect on TBC’s business, financial condition, results of operations and/or prospects, as well as 
the trading price of the shares.

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The risk of political 
instability in Georgia could 
have a material adverse 
effect on TBC’s business.

Weaknesses relating to the 
Georgian legal system may 
create an uncertain 
environment for investment 
and business activity in 
Georgia.

Since the restoration of its independence in 1991, Georgia has undergone a substantial political 
transformation from a constituent republic in a federal socialist state to an independent sovereign 
democracy. Although the current government under Prime Minister Giorgi Kvirikashvili is generally 
seen to be business and investor friendly and to date has remained committed in principle to major 
economic and fiscal policies designed to liberalise the Georgian economy, various legislative initiatives 
discussed in the Georgian parliament have been subject to criticism by the business community. 
Government initiatives intended to promote a free market economy and freedom of the private sector 
under effective and transparent government include a recently established competition agency, the 
development of arbitration and a public-private partnership in the economy in order to increase the role 
of the private sector and effective management of the resources of the public sector. No assurance can 
be given that the Government plans will be implemented as announced. Furthermore, implementation 
of Government strategy may result in various changes in the regulatory environment of TBC, which may 
have negative effect on TBC’s business, financial condition and/or prospects. 

There can be no assurance that the Government will be able to maintain political and civil stability or 
that reform and economic growth will not be hindered as a result of any such events. Any of the events 
referred to above could have negative effects on the economy in Georgia, which could, in turn, have a 
material adverse effect on TBC’s business, financial condition, results of operations and/or prospects, 
as well as the trading price of the shares.

Georgia is continuously developing an adequate legal framework required for the proper functioning of 
a market economy. Several fundamental Georgian civil, criminal, tax, administrative and commercial 
laws are frequently amended as per the legislative standards of continental Europe. Moreover, as a 
result of the conclusion of the EU-Georgia Deep and Comprehensive Free Trade Agreement (“DCFTA”), 
Georgia’s laws and enforcement standards will have to be fully harmonised with the EU standards. As a 
result of changes in recent years, Georgian laws became especially investor-friendly, particularly in 
terms of starting a business, registering property, paying taxes and enforcing contracts. Georgia is 
highly ranked with regards to factors such as absence of corruption in the public sector and judiciary, 
order and security, regulatory enforcement and civil justice. Despite these favourable features of the 
Georgian judicial system, judges and courts in Georgia are generally less experienced in the area of 
business and corporate law than judges and courts in certain other countries, particularly the United 
States and EU countries. Georgia’s future attempts on harmonisation towards the EU standards may be 
unsuccessful and may create further uncertainties in the Georgian judicial system, which could have a 
negative effect on overall economic conditions in Georgia and in turn, have a material adverse effect on 
TBC’s business, financial condition, results of operations and/or prospects, as well as on the trading 
price of the Shares.

The uncertainties of the 
Georgian tax system could 
have a material adverse 
effect of TBC’s business.

In Georgia, tax laws have not been in force for significant periods of time compared to more developed 
market economies, and often result in unclear or non-existent implementing regulations. Moreover, 
such tax laws are subject to frequent changes and amendments, which can result in unusual 
complexities for TBC and its business generally. 

In addition, Georgia faces difficulties in ensuring the impartiality of its court system with respect to tax 
claims, especially when large amounts are being contested by tax payers. The inability of the Georgian 
court system to constrain properly the tax authorities in connection with certain tax matters has been 
notorious over the past several years, especially prior to the change in the Government in 2012. 
Although certain steps are being taken to remedy the current situation, there can be no assurance that 
such practices will not continue in the future, which could have a material adverse effect on TBC’s 
business, financial condition, results of operations and/or prospects, as well as the trading price of  
the shares.

50 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
 
  
BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

51 



BREAKTHROUGH BRANCH DESIGN CONCEPT
In 2015, TBC Bank launched a redesigned branch 
concept, created in partnership with Allen 
International, a strategic design consultancy 
focused on financial services. The new design 
reflects TBC Bank’s welcoming, user-friendly, 
and transparent approach to banking and 
leverages the Bank’s strength in multichannel 
banking, cutting-edge e-banking tools and 
technology. The innovative design minimises 
physical and psychological barriers between the 
Bank and its customers, thus creating a unique, 
customer-centric layout.

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015
FINANCIAL HIGHLIGHTS

FY 2015 P&L Highlights
•  Profit up by 38.0% YoY to GEL 218.7 million
•  TBC Bank delivered a return on average equity (ROAE) of 20.1% and a 

return of average assets (ROAA) of 3.4%

•  Total operating income up by 25.9% YoY to GEL 577.0 million
•  Cost to income ratio improved to 43.9%, compared to 49.4% in 2014
•  Cost of risk on loans stood at 1.7%, up by 0.1pp YoY
•  Net interest margin (NIM) at 7.8% in 2015, compared to 8.5% in 2014

Balance Sheet Highlights 31 December 2015
•  Total assets reached GEL 6,935.0 million up by 27.9% YoY
•  Gross loans and advances to customers increased to GEL 4,639.0 million, 

up by 25.2% YoY (8.1% at constant currency)
•  Net loans to deposits + IFI funding stood at 95%
•  Net Stable Funding Ratio (NSFR) at 116%
•  NPLs1  stood at 4.8%, up 1.7pp YoY and down 0.2pp QoQ
•  NPLs coverage stood at 87.4%, (209.9% with collateral), compared to 

130.5% as of YE 2014

•  Total customer deposits stood at GEL 4,177.9 million up by 25.7% YoY (by 

6.5% w/o currency exchange rate effect) 

•  Tier 1 and Total Capital Adequacy Ratios per Basel II/III stood at 12.8% 

and 16.0% respectively

•  Tier 1 and Total Capital Adequacy Ratios per Basel I stood at 24.7% and 

31.0% respectively


MARKET SHARES, 31 DECEMBER 20152

•  Total Assets: 26.7%, up by 0.4pp YoY 
•  Total Loans: 28.7%, up by 1.1pp YoY
•  Loans to Individuals: 31.6%, up by 1.8pp YoY
•  Loans to Legal Entities: 26.2%, up by 0.4pp YoY
•  Total Deposits: 29.0%, up by 0.6pp YoY
•  Deposits of Individuals: 34.3%, up by 0.6pp YoY and maintaining 

longstanding leadership on the market

•  Deposits of Legal Entities: 23.4%, up by 0.4pp YoY. The Bank uses 

deposits of legal entities mainly for liquidity management purposes

BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

FINANCIAL REVIEW

FY 2015 Return on Average Equity (ROAE)

20.1%

FY 2015 Return on Average Assets (ROAA)

3.4%

FY 2015 Cost to income ratio

43.9%

FY 2015 Net Interest Margin (NIM)

7.8%

Tier 1 Capital Adequacy Ratio (CAR)

12.8%

per Basel II/III

1.  For the definition of and additional information on NPLs see page 60.
2.  Market shares’ figures are based on data from the National Bank of 

Georgia (NBG) reporting standards. 

52 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
 
BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS


RESULTS OVERVIEW FY 2015 AND Q4 2015

Income Statement Highlights

In thousands of GEL

31-Dec-15

31-Dec-14

Change in %

Q4'15

Q3'15

Q4'14

Change YoY

Change QoQ

Net interest income
Net fee and commission income
Other operating non-interest income
Provisioning charges

Operating income after provisions for 

impairment

Operating expenses
Profit before tax

Income tax expense 

Profit for the period

412,173 
72,291 
92,528 
(75,991)

338,648 
58,682 
61,004 
(49,104)

501,002 
(253,130)
247,872 

409,229 
(226,310)
182,919 

(29,176)

(24,468)

218,697 

158,451 

21.7%
23.2%
51.7%
54.8%

22.4%
11.9%
35.5%

19.2%

38.0%

106,519 
19,807 
30,636 
(5,318)

107,419 
17,644 
18,269 
(23,415)

92,276 
17,620 
22,416 
(18,652)

151,644 
(77,394)
74,251 

119,917 
(62,085)
57,831 

113,659 
(67,694)
45,965 

(7,331)

(7,226)

(5,940)

66,920 

50,605 

40,026 

15.4%
12.4%
36.7%
-71.5%

33.4%
14.3%
61.5%

23.4%

67.2%

Balance Sheet and Capital Highlights

-0.8%
12.3%
67.7%
-77.3%

26.5%
24.7%
28.4%

1.4%

32.2%

Change  
YoY

27.9%
25.2%
25.7%
19.5%
19.6%
19.7%
21.7%
18.7%

31-Dec-15

30-Sep-15

GEL

USD

GEL

USD

6,935.0
4,639.0
4,177.9
1,218.4
1,157.0
4,679.8
953.4
7,476.5

2,899.1
1,937.0
1,744.5
508.8
483.1
1,958.8
398.1
3,121.8

6,936.4
4,560.0
4,286.2
1,131.9
1,085.1
4,630.2
879.1
7,305.8

2,912.5
1,914.7
1,799.7
475.3
455.6
1,944.2
369.1
3,067.6

Change  
QoQ 

0.0%
1.7%
-2.5%
7.6%
6.6%
1.1%
8.4%
2.3%

31-Dec-14

GEL

USD

5,423.5
3,706.3
3,322.4
1,019.5
967.5
3,910.8
783.4
6,296.7

2,910.2
1,988.8
1,782.8
547.0
519.2
2,098.5
420.3
3,378.8

31-Dec-15

31-Dec-14

Change YoY 

Q4'15

Q3'15

Q4'14

Change YoY

Change QoQ

20.1%
3.4%
27.1%
43.9%
1.7%
1.0%
31.0%
16.0%
5.7 

18.4%
3.3%
24.2%
49.4%
1.6%
0.5%
30.4%
15.0%
5.3 

1.7%
0.1%
2.9%
-5.5%
0.1%
0.5%
0.5%
1.0%
0.4 

23.1%
3.9%
24.9%
49.3%
0.2%
1.0%
31.0%
16.0%
5.7 

18.2%
3.1%
26.7%
43.3%
2.0%
1.2%
28.6%
14.8%
6.1 

16.0%
3.1%
23.5%
51.2%
1.9%
0.5%
30.4%
15.0%
5.3 

7.1%
0.8%
1.5%
-1.9%
-1.7%
0.5%
0.5%
1.0%
0.4 

4.9%
0.8%
-1.8%
6.0%
-1.8%
-0.2%
2.3%
1.2%
(0.4)

53 

In millions

Total assets
Gross loans
Customer deposits
Total equity
Basel I Tier 1 Capital 
Basel I Risk weighted assets
Basel II/III Tier 1 Capital 
Basel II/III Risk weighted assets

Key Ratios

ROAE
ROAA
Pre-provision ROAE
Cost to Income
Cost of Risk
PAR 90 to Gross Loans
Basel I Total CAR
Basel II/III Total CAR
Leverage (times)

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

FINANCIAL REVIEW 
 CONTINUED


INCOME STATEMENT DISCUSSION

Net Interest Income

In thousands of GEL

31-Dec-15

31-Dec-14

Change YoY

Q4'15

Q3'15

Q4'14

Change YoY

Change QoQ

Loans and advances to customers
Investment securities available for sale
Due from other banks 
Bonds carried at amortised cost*
Investments in leases

582,327 
20,927 
7,639 
22,950 
15,217 

465,520 
30,361 
6,211 
0 
10,265 

25.1%
-31.1%
23.0%
NMF
48.2%

155,292 
5,862 
1,425 
7,803 
3,791 

150,634 
3,905 
1,395 
7,779 
4,298 

124,022 
7,676 
1,949 
0 
3,133 

25.2%
-23.6%
-26.9%
NMF
21.0%

Interest income

649,059 

512,357 

26.7%

174,172 

168,011 

136,780 

27.3%

Customer accounts
Due to credit institutions
Subordinated debt
Debt Securities in issue
Other

Interest expense 

Net interest income

137,489 
70,834 
26,363 
2,105 
94 

110,041 
43,384 
19,069 
928 
287 

24.9%
63.3%
38.2%
126.8%
-67.1%

36,156 
23,482 
7,438 
550 
28 

34,854 
18,472 
6,737 
529 
0 

28,075 
10,771 
5,136 
436 
86 

236,885 

173,709 

36.4%

67,654 

60,592 

44,505 

412,173 

338,648 

21.7%

106,519 

107,419 

92,276 

28.8%
118.0%
44.8%
26.0%
-67.4%

52.0%

15.4%

3.1%
50.1%
2.1%
0.3%
-11.8%

3.7%

3.7%
27.1%
10.4%
4.1%
NMF

11.7%

-0.8%

Net interest margin

7.8%

8.5%

-0.7%

7.4%

7.9%

8.5%

-1.1%

-0.5%

* 

Investment securities which the Group intends to hold for an indefinite period and which may be sold in response to needs for liquidity or changes in interest rates, 
exchange rates or equity prices have been classified as available for sale investments in the financial statements for the year ended 31 December 2014. In 2015 the 
Group has reassessed its intention with regard to some of the securities under this category and has identified certain investments that the Group has both the 
intention and ability to hold to maturity and has reclassified them into bonds carried at amortised cost due to the fact that transactions for such securities do not take 
place with sufficient frequency and volume to provide pricing information on an ongoing basis. Such bonds are carried at amortised cost.

Performance Commentary
2015 compared to 2014
In 2015, net interest income grew by 21.7% YoY to GEL 412.2 million, resulting from the 26.7% higher interest income and 36.4% higher 
interest expense.

The 26.7% YoY increase in interest income to GEL 649.1 million was mainly driven by the increase in interest income from loans to 
customers, primarily related to the gross loan portfolio increase by 25.2% YoY, or by 8.1% at constant currency. The increase in interest 
income related to the loan portfolio growth more than offset the decline in loan yields over the same period to 13.6%, from 14.9%, due to 
the declining interest rates in the country (despite the increased rates on GEL refinancing rate linked loans) and the currency depreciation. 
The increase in interest income was also supported by the increase in interest income from investment securities (comprising both 
investment securities available for sale and bonds carried at amortised cost) by GEL 13.5 million, or 44.5% YoY. This was primarily due to 
the increase in yields on such securities mainly related to the gradual increase of the refinancing rate in the country from 4.0% to 8.0% 
during 2015. The decline in loan yields led to the decrease in yields on average interest earning assets to 12.3%, compared to 12.8% in 2014.

In the reporting period, the interest expense increased by 36.4% YoY to GEL 236.9 million, mainly due to higher interest expense on 
customer accounts and other borrowed funds. The increase in interest expense on customer accounts was primarily driven by the 25.7% 
increase in the respective portfolio, or 6.5% at constant currency, which more than offset the decrease in cost of client deposits of 0.2pp to 
3.5% in 2015. The increase in interest expense on other borrowed funds was primarily due to the increased amount of the respective 
portfolio and the increased rates on Lari-denominated borrowings mainly related to the refinancing rate increase during the period, which 
in turn more than offset the decreased rates on USD denominated borrowings by 0.7pp. As a result, the Bank’s cost of funding ratio 
remained unchanged on a year-on-year basis at 4.6% in 2015.

Consequently, NIM was 7.8% in 2015, compared to 8.5% in 2014. Overall, the currency depreciation effects mentioned above had 0.3pp 
decrease effect on NIM. The negative effect on NIM due to excess liquidity was 0.4%.

Q4 2015 compared to Q4 2014
In Q4 2015, net interest income increased by GEL 14.2 million, or 15.4% YoY to GEL 106.5 million, as a result of a GEL 37.4 million, or 27.3%, 
increase in interest income and a GEL 23.1 million, or 52.0%, increase in interest expense, compared to Q4 2014.

54 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
 
 
 
 
 
 
 
 
 
 
BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

The GEL 37.4 million growth in interest income mainly resulted from a GEL 31.3 million increase, or 25.2%, in interest income from loans, 
which in turn was due to the increase in the loan portfolio. The increase in interest income related to the loan portfolio growth was partially 
offset by the decrease in loan yields to 13.6%, from 14.3%, resulting from the currency depreciation and the declining loan yields in the 
country (despite the increased rates on GEL refinancing rate linked loans). The increase in interest income was also driven by the increase 
in interest income from investment securities by GEL 6.0 million, mainly driven by the increased yields on such securities, as described 
above. As a result, yields on average interest earning assets decreased to 12.1%, compared to  12.6% in Q4 2014.

The YoY increase in interest expense by GEL 23.1 million, or 52.0%, was primarily attributable to the increased interest expense on other 
borrowed funds and customer deposits by GEL 12.1 million and GEL 8.1 million, respectively. The increase in interest expense on other 
borrowed funds was due to the increased interest expense on other borrowed funds primarily related to the increased GEL borrowings and 
the higher cost of GEL-denominated borrowings, mainly resulting from the refinance rate increase. The increase in interest expense on 
customer deposits was primarily due to the increase in the respective portfolio, which was partially offset by the decrease in deposits rates 
of 0.1pp YoY to 3.4%. 

As a result, NIM decreased to 7.4% in Q4 2015, compared to 8.5% in the same quarter in 2014. Overall, the currency depreciation effects 
mentioned above had 0.4pp a decrease effect on NIM. The negative effect on NIM due to excess liquidity was 0.3%.

Q4 2015 compared to Q3 2015
On a QoQ basis, net interest income decreased by GEL 0.9 million, or 0.8%, as a result of a 6.2 million, or 3.7%, higher interest income and 
GEL 7.1 million, or 11.7%, higher interest expense.

The GEL 6.2 million QoQ increase in interest income mainly resulted from the increase in interest income on loans by GEL 4.7 million, 
which in turn was due to the 1.7% increase in the loan portfolio. The increase in interest income was also driven by an increase in interest 
income from investment securities by GEL 2.0 million, mainly driven by the increase in its yields by 1.1pp to 8.5%.

The GEL 7.1 million, or 11.7% QoQ, increase in interest expense was primarily due to the increase in interest expense on other borrowed 
funds by GEL 4.6 million, or 26.7%, resulting from the increased GEL borrowings in the total borrowings and the higher cost of GEL-
denominated borrowings, mainly related to the refinance rate increase as well as the early prepayment fees of FMO loans. The slight QoQ 
increase in interest expense on customer deposits was mainly due to the increase in the respective average portfolio.

Consequently, on a QoQ basis, NIM declined by 0.5pp to 7.4%. 

Fee and Commission Income 

In thousands of GEL

31-Dec-15

31-Dec-14

Change in %

Q4'15

Q3'15

Q4'14

Change YoY

Change QoQ

Card operations  
Settlement transactions
Guarantees issued
Issuance of letters of credit
Cash transactions
Foreign exchange operations
Other

49,424 
31,218 
8,949 
5,859 
10,930 
1,410 
6,048 

35,247 
23,893 
9,140 
6,889 
6,507 
1,169 
5,359 

40.2%
30.7%
-2.1%
-15.0%
68.0%
20.6%
12.9%

13,964 
9,225 
2,611 
1,396 
3,122 
306 
1,944 

12,821 
7,968 
2,037 
1,321 
2,810 
277 
1,512 

10,723 
6,653 
2,665 
1,954 
2,121 
308 
1,773 

30.2%
38.7%
-2.0%
-28.6%
47.2%
-0.5%
9.6%

Fee and commission income

113,837 

88,204 

29.1%

32,567 

28,745 

26,198 

24.3%

Card operations
Guarantees received
Cash transactions  
Settlement transactions
Foreign exchange operations  
Letters of credit
Other           

Fee and commission expense

Net fee and commission income

27,169 
957 
2,707 
3,904 
5 
2,208 
4,597 

16,053 
1,173 
2,592 
2,594 
62 
2,988 
4,061 

41,546 

29,523 

72,291 

58,682 

69.2%
-18.4%
4.4%
50.5%
-92.0%
-26.1%
13.2%

40.7%

23.2%

8,778 
187 
561 
1,273 
1 
532 
1,427 

12,760 

19,807 

6,990 
366 
858 
1,123 
1 
593 
1,169 

5,151 
287 
635 
877 
16 
663 
949 

11,101 

8,578 

17,644 

17,620 

70.4%
-34.9%
-11.6%
45.2%
-95.3%
-19.8%
50.3%

48.7%

12.4%

8.9%
15.8%
28.2%
5.7%
11.1%
10.4%
28.6%

13.3%

25.6%
-49.0%
-34.6%
13.3%
-24.1%
-10.3%
22.1%

14.9%

12.3%

55 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

FINANCIAL REVIEW 
 CONTINUED

2015 compared to 2014
In 2015, net fee and commission income amounted to GEL 72.3 million, up by GEL 13.6 million, or by 23.2%, compared to 2014. This increase 
resulted mainly from a GEL 6.0 increase in net fee and commission income from settlement transactions, a GEL 4.3 million from cash 
transactions and a GEL 3.1 million from card operations, mainly driven by the increased scale of operations. The increase in net fee and 
commission income was also affected by the currency devaluation. Nominal growth in net fee and commission income also reflects the 
fact that that fee income is less linked to foreign currency linked than the fee expense. Without the exchange rate effect, net fee and 
commission income would have increased by GEL 7.0 million, or 11.7% YoY. 

Q4 2015 compared to Q4 2014
In Q4 2015, net fee and commission income reached GEL 19.8 million, up by GEL 2.2 million, or 12.4%, compared to Q4 2014. This resulted 
mainly from an increase in net fee and commission income from settlement transactions by GEL 2.2 million, and cash transaction by GEL 
1.1 million. These increases were partially offset by the drop in net fee and commission income from issuance of letters of credit and card 
operations, each by GEL 0.4 million. The increase in net fee and commission income was also affected by the devaluation; without the 
exchange rate effect, net fee and commission income would have increased by GEL 0.1 million, or by 0.3% YoY. Nominal growth in net fee 
and commission income also reflects the fact that that fee income is less linked to foreign currency than the fee expense. 

Q4 2015 compared to Q3 2015
On a QoQ basis, net fee and commission income increased by GEL 2.2 million, or 12.3%, compared to Q3 2015, primarily driven by  
the increased net fee and commission income from settlement transactions, guarantees and issuance of letters of credit, and cash 
transactions. These increases were partially offset by the decrease in net fee and commission income from card operations by  
GEL 0.6 million due to reclassification of loyalty programme points, from administrative expenses to fee expenses which more than offset 
the increase in fee income (without the reclassification effect, the net fee and commission income from card operations would  have 
increased by GEL 0.5 million).

Other Operating Non-interest Income

In thousands of GEL

31-Dec-15

31-Dec-14

Change in %

Q4'15

Q3'15

Q4'14

Change YoY

Change QoQ

Gains less losses from trading in foreign 

currencies and foreign exchange 
translations

Gains less losses/(losses less gains) 

from derivative financial instruments
Revenues from cash-in terminal services
Revenues from operational leasing
Gain from sale of investment properties
Gain from sale of inventories of 

repossessed collateral

Administrative fee income from 

international financial institutions

Revenues from non-credit related fines
Gain from sale of financial option
Gain on disposal of premises and 

equipment

Other  
Other operating income

Other operating non-interest income

67,221 

42,090 

59.7%

18,447 

13,712 

15,782 

16.9%

34.5%

(575)
777 
8,539 
4,896 

(683)
851 
6,997 
5,795 

-15.8%
-8.6%
22.0%
-15.5%

1,836 

1,644 

11.6%

708 

286 
4,692 

118 

4,031 
25,883 

92,528 

982 

236 
0 

126 

2,966 
19,598 

61,004 

-27.9%

21.2%
NMF

-7.0%

35.9%
32.1%

51.7%

276 
237 
1,590 
4,516 

371 

158 

218 
4,692 

19 

112 
11,912 

(362)
173 
2,349 
194 

530 

216 

14 
0 

75 

(299)
239 
1,957 
2,699 

-192.3%
-0.7%
-18.8%
67.3%

-176.3%
37.0%
-32.3%
NMF

550 

-32.7%

-30.1%

252 

183 
0 

-37.3%

-26.9%

19.4%
NMF

NMF
NMF

41 

-53.7%

-74.8%

1,367 
4,919 

1,012 
6,934 

-88.9%
71.8%

-91.8%
142.2%

30,636 

18,269 

22,416 

36.7%

67.7%

2015 compared to 2014
Total other operating non-interest income increased by GEL 31.5 million, or by 51.7% YoY, to GEL 92.5 million in 2015. This increase was 
mainly driven by a GEL 25.1 million increase in gains from trading in foreign currencies and foreign exchange translations related to 
increased volumes and higher gains from relatively higher volatility of the currency exchange rate in 2015. This increase was also driven by 
a gain of GEL 4.7 million from the sale of the financial option related to one corporate client, which resulted from the previous restructuring 
of the loan, and the increased revenues from operational leasing. 

Q4 2015 compared to Q4 2014
Total other operating non-interest income increased by GEL 8.2 million, or by 36.7% YoY, to GEL 30.6 million in Q4 2015. The is increase was 
mainly driven by the gain of GEL 4.7 million from the sale of the financial option related to one corporate client mentioned above, as well as 
the increased gains from trading in foreign currencies and foreign exchange translations related to relatively higher volumes and higher 
gains from relatively higher volatility of the currency exchange rate in 2015.  

56 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

Q4 2015 compared to Q4 2015
On a QoQ basis, other operating non-interest income increased by GEL 12.4 million, or by 67.7%, primarily reflecting the GEL 4.7 million 
gains from the sale of the financial option and the increase in gains from the sale of earlier foreclosed asset classified as investment 
property by GEL 4.3 million. The increase in other operating non-interest income was also supported by the increased revenues from 
currency exchange rate operations due to seasonally high volumes in Q4 trading in foreign currencies and foreign exchange translations.

Provision for Impairment

In thousands of GEL

Provision for loan impairment
Provision for impairment of investments in 

31-Dec-15

31-Dec-14

Change in %

72,791

48,672

49.6%

Q4'15

2,055

Q3'15

Q4'14

Change YoY

Change QoQ

22,012

16,198

-87.3%

-90.7%

finance lease

967

77

NMF

344

260

-89

-484.9%

32.1%

Provision for/ (recovery of provision) 
performance guarantees and credit 
related commitments

Provision for impairment of other financial 

assets

Impairment of investment securities 

available for sale

-1,117

-902

23.9%

1,945

-3

1,875

3.7%

NMF

3,351

1,236

171.1%

974

1,145

669

45.6%

-15.0%

0

22

NMF

0

0

0

NMF

NMF

Total provision charges for impairment

75,991

49,104

54.8%

5,318

23,415

18,652

-71.5%

-77.3%

Operating income after provisions for 

impairment

501,002

409,229

22.4%

151,644

119,917

113,659

33.4%

26.5%

Cost of risk 

1.7%

1.6%

0.1%

0.2%

2.0%

1.9%

-1.7%

-1.8%

As of year-end (YE) 2015 the Bank introduced a revised methodology for the purpose of loan loss provisioning . The updated methodology 
enables the Bank to assess impairment allowances in a more accurate manner, due to more granular segmentation of the portfolio and 
introduction various risk parameters, such as cure rate, survival rate and credit conversion factor. Furthermore the Bank enhanced its 
methodology for the probability of default and recovery rates estimation purposes. Probabilities of defaults are calculated based on migration 
matrices for different overdue buckets within the portfolio; in the case of recovery rates, the impaired portfolio is segmented based on months 
in defaults, and amounts to be recovered are estimated respectively. 

The Bank has also enhanced the individually significant borrowers’ assessment methodology, with the introduction of a scenario analysis. This 
approach enables the Bank to consider various probable scenarios of cash and/or collateral recoveries leading to a more precise estimation of 
impairment allowance for these borrowers.

2015 compared to 2014
In 2015, total provision charges increased by GEL 26.9 million to GEL 76.0 million (or by GEL 32.5 million to GEL 81.6 million per old IFRS 
methodology), compared to 2014,  mainly driven by the increased charges on loans by GEL 24.1 million. This was mainly driven by the technical 
increase in provisions related to the local currency devaluation. Without the devaluation effect, loan provision charges would have decreased by 
GEL 7.5 million following a number of factors such as: the update of the provisioning methodology (which led to the loan provisions recovery in 
the amount of GEL 7.7 million); recoveries of large corporate borrowers; and overall lower net write offs compared to the previous year. 

In 2015, the cost of risk on loans was 1.7% (1.1% w/o the currency rate devaluation effect and 1.3% w/o the currency rate devaluation and IFRS 
methodology change effect), compared to 1.6% in the same period of the previous year. 

Q4 2015 compared to Q4 2014
In Q4 2015, total provision charges amounted to GEL 5.3 million (GEL 10.9 million per old IFRS methodology), compared to GEL 18.7 million in Q4 
2014. Along with the update of the methodology, which led to recoveries of provisions mainly in retail and micro segments, the decrease was 
also driven by the loan loss provision recovery of several large corporate borrowers related to either decrease of exposure, or improvement of 
financial conditions. In addition, provision charges for retail segment were lower in Q4 2015 compared to that of Q4 2014, due to the better 
performance of the portfolio. 

In Q4 2015, the cost of risk on loans was 0.2% (0.9% per old IFRS methodology), compared to 1.9% in the same quarter of 2014.

57 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
 
 
 
 
 
 
 
 
BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

FINANCIAL REVIEW 
 CONTINUED

Q4 2015 compared to Q3 2015
On a QoQ basis, total provision charges decreased by GEL 18.1 million (by GEL 12.5 million per old IFRS methodology), primarily resulting from a 
GEL 20.0 million decrease (GEL 12.3 million decrease per old IFRS methodology) in loan provision charges related to the overall improvement of 
portfolio credit quality compared to the previous quarter and recoveries in corporate segment related to either decrease of exposure, or 
improvement of borrowers’ financial conditions.

The decrease in loan provision charges was slightly offset by the increased provision charges on performance guarantees and credit related 
commitments by GEL 2.1 million resulting from the updated  provisioning methodology. Consequently, cost of risk on loans decreased by 1.8pp 
QoQ, or by 1.1pp per old IFRS methodology.

Further details on asset quality can be found on page 60.

Operating Expenses

In thousands of GEL

31-Dec-15

31-Dec-14

Change in %

Q4'15

Q3'15

Q4'14

Change YoY

Change QoQ

Staff costs
Depreciation and amortisation
Provision for liabilities and charges
Professional services
Advertising and marketing services
Rent
Utility services
Intangible asset enhancement
Taxes other than on income
Communications and supply
Stationery and other office expenses
Insurance 
Security services
Premises and equipment maintenance
Business trip expenses
Transportation and vehicles maintenance
Charity
Personnel training and recruitment
Write-down of current assets to fair value 

less costs to sell

Loss on disposal of Inventory
Loss on disposal of investment properties
Loss on disposal of premises and 

equipment

Impairment of intangible assets
Other

142,777
26,286
1,102
8,418
11,451
16,468
4,501
6,062
4,598
3,433
3,471
2,301
1,622
2,959
1,589
1,328
928
1,230

-178
86
3

34
4,982
7,679

122,835
24,427
5,500
11,969
14,121
11,943
3,680
4,371
3,899
3,455
2,632
1,898
1,578
1,893
1,610
1,216
898
919

190
208
0

18
0
7,047

Operating expenses

Profit before tax

Income tax expense 

Profit for the period

Cost to income ratio
ROAE
ROAA

253,130

226,310

247,872

182,919

29,176

24,468

218,697

158,451

43.9%
20.1%
3.4%

49.4%
18.4%
3.3%

16.2%
7.6%
-80.0%
-29.7%
-18.9%
37.9%
22.3%
38.7%
17.9%
-0.7%
31.9%
21.2%
2.8%
56.3%
-1.3%
9.2%
3.4%
33.8%

-193.6%
-58.9%
NMF

86.7%
NMF
9.0%

11.9%

35.5%

19.2%

38.0%

-5.5%
1.7%
0.1%

42,445
7,347
1,102
3,464
3,627
4,319
1,262
1,886
1,204
839
1,176
382
414
973
417
359
139
462

297
22
0

34
2,862
2,361

77,394

74,251

7,331

35,025
6,638
0
1,137
2,991
4,276
1,145
1,436
1,013
801
809
600
411
628
464
362
248
282

-24
50
0

0
1,794
2,000

62,085

57,831

7,226

37,260
8,194
720
3,519
4,701
3,143
942
1,025
979
994
805
433
424
694
539
330
141
405

13.9%
-10.3%
53.1%
-1.6%
-22.8%
37.4%
34.0%
84.0%
22.9%
-15.6%
46.0%
-11.8%
-2.2%
40.3%
-22.6%
8.8%
-1.2%
14.0%

21.2%
10.7%
NMF
204.7%
21.3%
1.0%
10.2%
31.3%
18.8%
4.8%
45.3%
-36.3%
0.8%
55.1%
-10.1%
-0.8%
-43.9%
64.1%

-48
7
0

-716.4% -1324.7%
-56.5%
236.4%
NMF
NMF

5
0
2,484

67,694

45,965

5,940

NMF
NMF
-4.9%

14.3%

61.5%

23.4%

67.2%

-1.9%
7.1%
0.8%

NMF
-259.5%
18.1%

24.7%

28.4%

1.4%

32.2%

6.0%
4.9%
0.8%

66,920

50,605

40,026

49.3%
23.1%
3.9%

43.3%
18.2%
3.1%

51.2%
16.0%
3.1%

2015 compared to 2014
In 2015, total operating expenses amounted to GEL 253.1 million, up by GEL 26.8 million, or by 11.9% YoY. The increase was primarily due to 
the increase in staff costs by GEL 19.9 million, or 16.2% YoY. Staff costs grew primarily due to the implementation of a new management 
compensation system, a general increase in salaries, bonuses and various HR management-related costs at TBC Group level related to the 
overall increase in the scale of the business. The increase in operating expenses also resulted from the one-off impairment of intangible 
assets and the increase in rent expenses mainly due to the currency depreciation. 

As a result, the cost to income ratio was 43.9% in 2015, compared to 49.4% in 2014.

58 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
 
 
 
 
 
 
 
 
 
BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

Q4 2015 compared to Q4 2014
In Q4 2015, total operating expenses increased to GEL 77.4 million, up by GEL 9.7 million, or by 14.3% YoY. The increase was primarily driven 
by the increase in staff costs by GEL 5.2 million, or 13.9% YoY. This rise was primarily due to the implementation of a new management 
compensation system, a general increase in salaries, bonuses and various HR management-related costs at TBC Group level related to the 
growing scale of the business. The increase in operating expenses was also due to the one-off impairment of intangible assets and rent 
expenses by GEL 2.9 million and GEL 1.2 million, respectively.

As a result, the cost to income ratio stood at 49.3% in Q4 2015, compared to 51.2% in Q4 2014.

Q4 2015 compared to Q3 2015
On a QoQ basis, operating expenses increased by GEL 15.3 million, or 24.7%, compared to Q3 2015. The increase was mainly due to the 
seasonally high operating cost in staff and administrative expenses in the fourth quarter.

As a result, the cost to income ratio was up by 6.0pp QoQ.


BALANCE SHEET DISCUSSION

In thousands of GEL

31-Dec-15

31-Dec-14

31-Dec-14

Change YoY

Change QoQ

Cash, due from banks and mandatory cash balances with NBG
Loans and advances to customers (Net)
Financial securities
Fixed and intangible assets & investment property
Other assets  

Total assets

Due to credit institutions
Customer accounts
Debt Securities in issue
Subordinated Debt
Other liabilities

Total Liabilities

Total equity

1,202.9
4,444.9
679.4
349.7
258.1

1,396.7
4,350.7
629.5
331.3
228.2

901.9
3,556.5
466.5
322.7
175.9

6,935.0

6,936.4

5,423.5

1,113.6
4,177.9
21.7
283.6
119.7

1,123.9
4,286.2
23.9
250.6
119.9

749.3
3,322.4
20.4
188.0
123.8

5,716.5

5,804.5

4,404.0

1,218.4

1,131.9

1,019.5

-13.3%
2.2%
7.9%
5.6%
13.1%

0.0%

-0.9%
-2.5%
-9.3%
13.2%
-0.2%

-1.5%

7.6%

34.3%
25.0%
45.6%
8.4%
46.7%

27.9%

48.6%
25.7%
6.3%
50.9%
-3.4%

29.8%

19.5%

Assets
As of 31 December 2015, TBC Bank’s total assets amounted to GEL 6,935.0 million, up by GEL 1,515.5 million, or by 27.9% YoY. This increase 
in total assets was mainly due to the increase in net loans to customers by GEL 888.4 million, or by 25.0% YoY. The YoY increase in total 
assets also resulted from a GEL 519.6 million, or 37.6%, increase in liquid assets (comprising cash and cash equivalents, amounts due from 
other banks, mandatory cash balances and investment securities, less corporate shares), compared to 31 December 2014.

On a QoQ basis, total assets were broadly stable. The increases in net loans to customers by GEL 94.2 million or 2.2%, and in premises and 
equipment by GEL 32.1 million, or 14.9% due to the revaluation, was offset by the decrease in liquid assets by GEL 103.4 million during the 
period. 

The liquid assets to liability ratio stood at 32.7%, compared to 30.8% as of 31 December 2014 and 34.0% as of 30 September 2015.

59 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

FINANCIAL REVIEW  
CONTINUED

As of 31 December 2015, the gross loan portfolio amounted to GEL 4,639.0 million, up by 25.2% YoY and by 1.7% QoQ. Gross loans 
denominated in foreign currency accounted for 64.9% of total gross loans, compared to 63.2% as of 31 December 2014 and 65.4% as of 30 
September 2015, reflecting the local currency devaluation in 2015. The loans overdue more than 90 days over gross loan portfolio stood at 
1.0%, compared to 0.5% and 1.2% as of 31 December 2014 and 30 September 2015, respectively. The NPLs+Restructured ratio stood at 
5.8%, compared to 3.7% as of 31 December 2014 and 5.5% as of 30 September 2015, and the NPLs+Restructured loans coverage ratio stood 
at 72.7% (169.8% including the collateral), compared to 109.4% as of 31 December 2014 and 84.2% as of 30 September 2015. As of 31 
December 2015, NPLs per updated methodology stood at 4.8%, compared to 3.1% and 4.9% as of 31 December 2014 and 30 September 
2015, respectively. The NPLs coverage ratio stood at 87.4% (209.9% including the collateral), compared to 130.5% as of 31 December 2014 
and 93.0% as of 30 September 2015.

Asset Quality

PAR 30 by Segments and Currencies

Par 30

Corporate
Retail
SME
Micro

Total

31-Dec-15

30-Sep-15

31-Dec-14*

GEL

0.1%
2.1%
1.8%
2.7%

1.8%

FC

1.1%
2.5%
3.8%
5.6%

2.3%

Total

0.9%
2.3%
3.5%
3.5%

2.1%

GEL

0.2%
2.7%
1.8%
2.1%

2.0%

FC

2.8%
2.8%
3.8%
4.8%

3.1%

Total

2.2%
2.8%
3.4%
2.9%

2.7%

GEL

0.3%
1.9%
0.4%
1.3%

1.3%

FC

0.7%
1.1%
2.1%
1.8%

1.2%

Total

0.6%
1.5%
1.8%
1.4%

1.2%

*  December 2014 segmental data is based on Bank Constanta segment definition, which was amended after the Bank’s merger with Constanta in Q1 2015. 

Total
The QoQ decrease in PAR 30 by 0.6pp was mainly driven by lower share of PAR 30 loans in corporate and retail segments by year-end. The 
YoY increase of 0.9pp in PAR 30 was attributable to the increase across all segments from very low level of PAR 30 loans in the beginning of 
the period.

Retail Segment
Retail segment PAR 30 decreased by 0.5pp QoQ due to the overall improvement of retail portfolio credit quality compared to the previous 
quarter. The YoY increase of 0.8pp primarily resulted from the growth in FC-denominated overdue loans in mortgage and consumer loans 
portfolios.

Corporate
The QoQ decrease of 1.3pp in PAR 30 resulted from repayments and recoveries. The YoY increase in PAR 30 by 0.3pp was mainly due to two 
corporate borrowers.

SME
The SME segment PAR 30 increased marginally by 0.1pp QoQ, but grew by 1.7pp on a YoY basis, mainly driven by the increase in TBC 
Kredit’s portfolio.

Micro
Micro segment PAR 30 increased by 0.7pp QoQ and by 2.2pp YoY, mainly driven by the FC-denominated micro business loans.

Updated NPLs

Updated NPLs*

Corporate
Retail
SME
Micro

Total

31-Dec-15

30-Sep-15

31-Dec-14*

GEL

0.6%
1.8%
5.0%
2.5%

1.9%

FC

10.2%
3.3%
4.4%
8.5%

6.4%

Total

7.9%
2.7%
4.5%
4.2%

4.8%

GEL

0.3%
1.9%
5.0%
2.3%

1.8%

FC

10.2%
3.4%
4.9%
7.4%

6.6%

Total

7.9%
2.8%
4.9%
3.8%

4.9%

GEL

0.8%
1.7%
0.3%
1.3%

1.3%

FC

7.9%
2.1%
1.4%
3.3%

4.1%

Total

5.7%
1.9%
1.2%
2.0%

3.1%

*  The Bank updated its NPL reporting and provisioning methodology according to international best practices. The updated methodology allows for a more granular 

analysis of the loan portfolio and a better assessment of provisioning requirements.

60 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
 
BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

Updated Methodology for calculating NPLs
Starting from Q4 2015, the Bank has updated provisioning methodology and introduced a new NPL reporting standard to ensure increased 
accuracy of the provision assessment and consistency with the established market practice. 

Total
NPLs calculated per updated methodology over gross loans stood at 4.8%, down by 0.2pp QoQ and up by 1.7pp YoY. The YoY increase in 
updated NPLs in all segments was mainly driven by the local currency devaluation.

Retail 
Updated NPL ratio in retail segment was 2.7% as of 31 December 2015, down by 0.1pp QoQ and up by 0.8pp YoY. The YoY growth in NPLs was 
mainly driven by FC-denominated mortgage and consumer portfolios. NPLs of LC-denominated loans are stable due to the good 
performance of unsecured retail loans throughout 2015.

Corporate
NPL ratio decreased by 0.1pp QoQ. On a YoY basis, NPL ratio increased by 2.2pp YoY, mainly driven by FC-denominated portfolio due to 
several large borrowers.

SME
The YoY increase in NPL loans ratio is driven by the local currency devaluation and increased NPLs in TBC Kredit’s portfolio. 

Micro
The share of FC loans in total micro portfolio represented 28.5% of the total. The increase in Micro segment NPL loans ratio was mainly 
driven by FC-denominated micro business loans.

PAR 90+Restructured Loans to Gross Loans by Segments and Currencies

PAR 90+Restructured loans

Corporate
Retail
SME
Micro

Total

31-Dec-15

30-Sep-15

31-Dec-14*

GEL

1.4%
2.3%
5.0%
2.7%

2.4%

FC

12.2%
4.0%
5.0%
10.3%

7.6%

Total

9.6%
3.3%
5.0%
4.9%

5.8%

GEL

5.5%
2.5%
5.1%
2.7%

3.4%

FC

8.8%
4.2%
5.5%
9.6%

6.5%

Total

8.0%
3.6%
5.5%
4.7%

5.5%

GEL

0.6%
1.9%
0.4%
1.5%

1.4%

FC

9.7%
2.2%
1.9%
5.0%

5.0%

Total

6.9%
2.1%
1.6%
2.8%

3.7%

*  December 2014 segmental data is based on Bank Constant’s segment definition, which was amended after the Bank’s merger with Constanta in Q1 2015. 

Total
PAR 90+ restructured loans ratio increased by 0.3pp QoQ and by 2.1pp YoY. The latter was mainly driven by the devaluation and the 
consequent increase in restructured loans.

Retail 
PAR 90+restructured loans ratio decreased by 0.3pp QoQ and grew by 1.2pp YoY.  The YoY growth is mainly driven by increased 
restructurings in mortgage and consumer loans portfolio. 

Corporate
PAR 90+ restructured loans ratio increased by 1.6pp QoQ and by 2.6pp YoY, mainly due to the restructuring of a few large  corporate 
borrowers. 

SME
The YoY Increase of 3.4pp in PAR 90+ restructured loans ratio was mainly due to the increase restructurings of TBC Kredit portfolio. 

Micro
The share of FC loans in total micro portfolio was 28.5%. The YoY increase in Micro segment PAR 90+ restructured loans ratio was mainly 
driven by FC-denominated micro business loans.

61 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

FINANCIAL REVIEW  
CONTINUED

PAR 90+Restructured Loans and NPLs Coverage

PAR 90+Restructured loans coverage

Corporate
Retail
SME
Micro

Total

31-Dec-15

30-Sep-15

31-Dec-14*

excl. 
collateral

incl. 
collateral

excl. 
collateral

incl. 
collateral

excl. 
collateral

incl. 
collateral

74.7%
83.3%
39.7%
74.9%

72.7%

157.4%
190.0%
178.3%
177.0%

169.8%

89.8%
100.8%
31.7%
79.4%

179.9%
206.2%
168.6%
179.6%

106.2%
131.9%
60.5%
99.5%

84.2%

185.6%

109.4%

n/a
n/a
n/a
n/a

n/a

* December 2014 segmental data is based on Bank Constanta’s segment definition, which was amended after the Bank’s merger with Constanta in Q1 2015. 

Updated NPLs coverage

Corporate
Retail
SME
Micro

Total

31-Dec-15

30-Sep-15

31-Dec-14*

excl. 
collateral

incl. 
collateral

excl. 
collateral

incl. 
collateral

excl. 
collateral

incl. 
collateral

91.3%
101.5%
44.1%
87.5%

222.3%
199.5%
193.7%
188.8%

90.9%
127.0%
35.5%
98.8%

87.4%

209.9%

93.0%

n/a
n/a
n/a
n/a

n/a

129.7%
140.7%
82.2%
137.8%

130.5%

n/a
n/a
n/a
n/a

n/a

PAR 90+Restructured loans coverage remained strong at 72.7%, or 169.8% with the discounted value of collateral compared to 84.2% and 
185.6% respectively as of September 2015. The 11.5pp QoQ drop mainly reflected the increased portion of restructured loans into the NPL 
and restructured loans ratio due to the reasons described above. The NPLs coverage ratio based on the updated NPL definition stood at 
87.4%, or at 209.9% with collateral.  

Liabilities
As of 31 December 2015, TBC Bank’s total liabilities amounted to GEL 5,716.5 million, up by 29.8% YoY and down by 1.5% QoQ. The YoY 
growth, by GEL 1,312.6 million, was primarily due to the GEL 855.5 million, or 25.7%, increase in customer deposits. This was mainly driven 
by the increase in retail deposits. The rise was also determined by the increase in other borrowed funds, by GEL 377.0 million or 56.8%, 
mainly resulting from the borrowings attracted from International Financial Institutions (IFIs) as well as increased short-term GEL 
borrowing from NBG consistence with the liquidity management policy. 

On a QoQ basis, total liabilities decreased by GEL 88.0 million, or by 1.5%, primarily due to the reduced legal entity deposits, which in turns 
resulted from liquidity management needs during the period.

Liquidity 
The Bank’s liquidity ratio, as defined by the NBG, stood at 34.4% as of 31 December 2015, compared to 31.1% and 33.6% as of 31 December 
2014 and 30 September 2015, respectively.

Total Equity
As of 31 December 2015, TBC’s total equity amounted to GEL 1,218.4 million, up from GEL 1,019.5 million as of 31 December 2014 and GEL 
1,131.9 million as of 30 September 2015. The growth was primarily driven by the net income attributable to the Bank’s owners.

Regulatory Capital
As of 31 December 2015, the Bank’s Basel II/III  tier 1 and total capital adequacy ratios (CAR) stood at 12.8% and 16.0%, respectively, 
compared to 12.4% and 15.0% as of 31 December 2014, and 12.0% and 14.8% as of 30 September 2015. The minimum capital requirements 
set by the NBG for Basel II/III tier 1 and total capital ratios are 8.5% and 10.5%, respectively. The Bank’s Basel II/III tier 1 capital amounted 
to GEL 953.4 million, compared to GEL 783.4 million as of 31 December 2014 and GEL 879.1 million as of 30 September 2015. Risk weighted 
assets were GEL 7,476.5 million as of 31 December 2015, up by GEL 1,179.8 million YoY and up by GEL 170.6 million QoQ.

The Bank’s Basel I tier 1 capital ratio was 24.7%, broadly stable YoY and up by 1.3pp QoQ. Tier 1 capital reached GEL 1,157.0 million, 
compared to 967.5 Million and 1,085.1 million as of 31 December 2014 and 30 September 2015, respectively. Risk weighted assets were GEL 
4,679.8 million as of 31 December 2015, up by GEL 769.0 million YoY and up by GEL 49.6 million QoQ.

1.  Starting from June 2014 the National Bank of Georgia enforced Basel II/III regulation.

62 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS


RESULTS BY SEGMENTS AND SUBSIDIARIES

Following the merger with Bank Constanta in January 2015, the Bank revised the segment definitions as per below:
•  Corporate segment includes business customers that have annual revenue of GEL 8.0 million or more or have been granted a loan in an 
amount equivalent to USD 1.5 million or more. Some other business customers may also be assigned to the Corporate segment on a 
discretionary basis;

•  Micro segment business customers with loans below USD 70K, as well as pawn loans, credit cards and cash cover loans granted in TBC 
Bank Constanta branches, and deposits up to USD 20K in urban areas and up to USD 100K in rural areas of the customers of TBC Bank 
Constanta branches. Some other customers may also be assigned to the Micro segment on a discretionary basis;

•  SME segment includes business customers that are not included in either Corporate or Micro segments; some other legal entity 

customers may also be assigned to the SME segment on a discretionary basis;

•  Retail segment includes individuals that are not included in the other categories; and
•  Corporate Centers and Other Operations comprise the Treasury, other support and back office functions, and non-banking subsidiaries 

of the Group.

As a result, loans amounting to GEL 93.3 million were reclassified from the retail to the micro segment and GEL 2.0 million was 
reclassified from the retail to the SME segment. As for the deposits, GEL 54.3 million was reclassified from retail to micro deposits, GEL 
1.2 million from retail to SME deposits, and GEL 8.1 million from SME to corporate deposits.

The following table sets out the information on the financial results of TBC Bank’s segments for full-year 2015:

In thousands of GEL

FY 2015
Interest income
Interest expense
Net Transfer pricing

Net interest income

Fee and commission income

Fee and commission expense

Net fee and commission income

Gains less losses from trading in foreign currencies
Foreign exchange translation gains less losses/(losses less gains)
Net losses from derivative financial instruments
Loss from initial recognition of assets below market
(Losses less gains)/gains less losses from disposal of investment 
securities available for sale
Other operating income

Other operating non-interest income

Provision for loan impairment 
(Provision)/recovery of provision for liabilities, charges and credit 

related commitments

Recovery of provision /(provision) for impairment of investments in 

finance lease

(Provision) /recovery of provision for impairment of other financial 

Retail

Corporate

SME

Micro

Corporate 
Centers

Total

271,082
-94,657
12,828

189,253

72,242

-31,698

135,615
-31,189
-34,855

69,571

18,397

-3,864

40,544

14,533

15,038
0
0
0

0
2,298

17,337

23,647
0
0
0

0
13,808

37,455

68,303
-9,376
-2,455

56,473

11,739

-3,917

7,822

21,488
0
0
0

0
1,089

107,326
-2,268
-26,788

66,732
-99,396
51,270

649,059
-236,885
0

78,270

18,606

412,173

6,880

-1,242

5,638

1,787
0
0
0

0
95

4,579

113,837

-825

-41,546

3,755

72,291

2,682
2,579
-575
0

0
8,592

64,642
2,579
-575
0

0
25,883

92,528

22,577

1,882

13,277

-29,003

-15,396

-11,628

-16,763

-4,113

4,581

0

0

731

0

-82

0

0

0

-72,791

1,117

-967

-967

assets

-735

-561

-388

-317

-1,349

-3,351

Profit before G&A expenses and income taxes

213,283

110,183

75,586

68,628

33,321

501,002

Staff costs
Depreciation and amortisation
Provision for liabilities and charges
Administrative and other operating expenses

Operating expenses

Profit before tax

Income tax expense

Profit for the year

-69,497
-15,295
0
-46,437

-16,947
-1,092
0
-4,879

-16,439
-2,138
0
-7,712

-30,470
-6,436
0
-14,531

-9,424
-1,325
-1,102
-9,404

-142,777
-26,286
-1,102
-82,964

-131,230

-22,918

-26,289

-51,437

-21,255

-253,130

82,053

87,266

-11,118

-13,384

70,935

73,881

49,297

-7,719

41,578

17,190

-2,579

14,612

12,066

247,872

5,624

-29,176

17,690

218,697

63 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

FINANCIAL REVIEW  
CONTINUED

The following table sets out the loans and customer deposits portfolios of TBC Bank’s business segments as of 31 December 2015,  30 
September 2015 and 31 December 2014.

In thousands of GEL

Loans and Advances to Customers
  Consumer 
  Mortgage 
  Pawn
Retail 
Corporate 
SME 
Micro 

Total loans and advances to customers (gross)

Less: Provision for loan impairment

Total loans and advances to customers (net)

Customer Accounts
Retail 
Corporate 
SME 
Micro 

Total customer accounts

31-Dec-15

30-Sep-15

31-Dec-14

871,996
905,274
242,698
2,019,969
1,500,104
625,628
493,327

816,601
879,645
224,648
1,920,894
1,542,511
600,644
495,988

700,430
702,190
169,002
1,571,622
1,231,729
535,899
367,010

4,639,029 4,560,036

3,706,260

-194,143

-209,303

-149,764

4,444,886 4,350,733

3,556,496

2,469,878
1,001,341
633,211
73,501

2,397,898
1,139,476
674,552
74,259

1,921,650
840,645
500,906
59,228

4,177,931

4,286,185 3,322,429

Retail Banking
As of 31 December 2015, retail loans stood at GEL 2,020.0 million, up by 28.5% YoY (12.4% excluding currency rate effect) and up by 5.2% QoQ, 
and accounted for 31.6% market share of total individual loans. As of 31 December 2015, foreign currency loans represented 59.7% of the total 
retail loan portfolio.

In the same period, retail deposits increased to GEL 2,469.9 million, up by 28.5% YoY (4.8% excluding currency rate effect) and up by 3.0% QoQ, 
and accounted for 34.3% market share of total individual deposits. Term deposits accounted for 63.2% of the total retail deposit portfolio as of 31 
December 2015. Foreign currency deposits represented 88.6% of the total retail deposit portfolio.

In 2015, retail loan yields and deposit rates stood at 14.9% and 4.2% respectively, and the segment’s cost of risk on loans was 1.6%. The retail 
segment contributed for 32.4%, or GEL 70.9 million, to TBC’s total net income in 2015.

Corporate Banking
As of 31 December 2015, corporate loans amounted to GEL 1,500.1 million, up by 21.8% YoY (1.7% excluding currency rate effect) and down by 
2.7% QoQ due to one-off repayment by one large borrower. Foreign currency loans accounted for 76.3% of the total corporate loan portfolio.

As of the same date, corporate deposits totalled GEL 1,001.3 million, up by 19.1% YoY (7.4% excluding currency rate effect) and down by 12.1% 
QoQ. Foreign currency corporate deposits represented 46.4% of the total corporate deposit portfolio.

In 2015, corporate loan yields and deposit rates stood at 9.6% and 3.3%, respectively. In the same period, the cost of risk on loans was 1.1%. In 
terms of profitability, the corporate segment’s net profit reached GEL 73.9 million, or 33.8% of TBCs total net income.

64 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

SME Banking
As of 31 December 2015, SME loans amounted to GEL 625.6 million, up by 16.7% YoY (down by 2.2% excluding currency rate effect) and up by 
4.2% QoQ. Foreign currency loans accounted for 83.1% of the total SME portfolio.

As of the same date, SME deposits stood at GEL 633.2 million, up by 26.4% YoY (11.4% excluding currency rate effect) and down by 6.1% QoQ. 
Foreign currency SME deposits represented 61.0% of the total SME deposit portfolio.

In 2015, SME loan yields and deposit rates stood at 11.6% and 1.6%, respectively while the cost of risk on loans was 2.0%. In terms of profitability, 
net profit for the SME segment amounted to GEL 41.6 million, or 19.0%, of TBC’s total net income. 

Micro Banking
As of 31 December 2015 micro loans totalled GEL 493.3 million, up by 34.4% YoY (25.9% excluding currency rate effect) and down 0.5% QoQ due 
to reduction in agro loans as a result of termination of government subsidised agro lending programme for loans up to 20,000 GEL. Foreign 
currency loans represented 28.5% of the total micro loan portfolio.

As of the same date, micro customer deposits amounted to GEL 73.5 million, up by 24.1% YoY (8.0% excluding currency rate effect) and down by 
1.0% QoQ. Foreign currency micro deposits represented 61.1% of the total micro deposit portfolio.

In 2015, micro loan yields and deposit rates stood at 23.3% and 3.3%, respectively. In the same period, the cost of risk on loans was 3.6%. In 
terms of profitability, the micro segment’s net profit reached GEL 14.6 million, or 6.7% of TBC’s total net income.

65 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

FINANCIAL REVIEW  
CONTINUED

 
ANNEXES

Consolidated Balance Sheet

In thousands of GEL

Cash and cash equivalents 
Due from other banks
Mandatory cash balances with National Bank of Georgia
Loans and advances to customers (Net)
Investment securities available for sale
Repurchase receivables
Bonds carried at amortised cost
Investments in finance leases 
Investment properties
Goodwill
Intangible assets  
Premises and equipment 
Other financial assets 
Deferred income tax asset
Current income tax prepayment
Other assets

TOTAL ASSETS  

LIABILITIES     
Due to Credit Institutions
Customer accounts 
Current income tax liability
Debt Securities in issue
Deferred income tax liability
Provisions for liabilities and charges
Other financial liabilities 
Subordinated debt 
Other liabilities

TOTAL LIABILITIES

EQUITY   
Share capital
Share premium
Retained earnings
Share-based payment reserve
Other reserves

TOTAL EQUITY

Non-controlling interest 

TOTAL EQUITY

TOTAL LIABILITIES AND EQUITY

66 

31-Dec-15

30-Sep-15

31-Dec-14

720,347
11,041
471,490

903,136
25,944
467,649
4,444,886 4,350,733
220,538
41,527
367,401
67,077
73,742
2,726
41,855
215,689
62,226
434
10,276
85,457

307,310
0
372,092
75,760
57,600
2,726
44,344
247,767
64,317
1,546
9,856
103,914

532,118
33,704
336,075
3,556,496
466,510
0
0
50,907
76,216
2,726
37,756
208,692
43,857
383
251
77,776

6,934,995 6,936,408 5,423,466

1,113,574
4,177,931
912
21,714
29,244
9,461
39,435
283,648
40,627

1,123,858
749,285
4,286,185 3,322,428
12,433
20,423
23,187
11,899
41,346
188,015
34,974

722
23,949
25,478
6,316
55,009
250,612
32,409

5,716,546 5,804,537 4,403,990

19,587
407,474
712,743
12,755
58,701

19,587
406,058
645,180
9,187
44,027

19,576
405,658
532,992
4,624
49,255

1,211,260

1,124,039

1,012,105

7,189

7,832

7,371

1,218,449

1,131,871

1,019,477

6,934,995 6,936,408 5,423,466

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

Consolidated Income Statement

In thousands of GEL

Interest income

Interest expense 

Net interest income

Fee and commission income
Fee and commission expense

Net fee and commission income

Gains less losses from trading in foreign currencies
Foreign exchange translation gains less losses
Gains less losses/(losses less gains) from derivative financial instruments
Other operating income

Other operating non-interest income

31-Dec-15

31-Dec-14

Q4'15

Q3'15

Q4'14

649,059

512,357

-236,885

-173,709

174,172

-67,654

168,011

-60,592

136,780

-44,505

412,173

338,648

106,519

107,419

92,276

113,837
-41,546

88,204
-29,523

32,567
-12,760

72,291

58,682

19,807

64,642
2,579
-575
25,883

92,528

39,730
2,359
-683
19,598

61,004

17,536
912
276
11,912

30,636

28,745
-11,101

17,644

16,545
-2,833
-362
4,919

18,269

26,198
-8,578

17,620

14,618
1,164
-299
6,934

22,416

Provision for loan impairment
Provision for impairment of investments in finance lease
Provision for/(recovery of provision) performance guarantees and credit 

related commitments

Provision for impairment of other financial assets
Impairment of investment securities available for sale

-72,791
-967

-48,672
-77

-2,055
-344

-22,012
-260

-16,198
89

1,117
-3,351
0

902
-1,236
-22

-1,945
-974
0

3
-1,145
0

-1,875
-669
0

Operating income after provisions for impairment

501,002

409,229

151,644

119,917

113,659

Staff costs
Depreciation and amortisation
Provision for liabilities and charges
Administrative and other operating expenses

Operating expenses

Profit before tax

Income tax expense 

Profit for the period

Profit attributable to owners of the bank

-142,777
-26,286
-1,102
-82,964

-122,835
-24,427
-5,500
-73,548

-42,445
-7,347
-1,102
-26,500

-35,025
-6,638
0
-20,423

-37,260
-8,194
-720
-21,520

-253,130

-226,310

-77,394

-62,085

-67,694

247,872

182,919

74,251

-29,176

-24,468

218,697

158,451

218,879

157,451

-7,331

66,920

67,563

57,831

-7,226

50,605

50,317

45,965

-5,940

40,026

39,901

67 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

FINANCIAL REVIEW  
CONTINUED


KEY RATIOS

Average Balances
Average balances included in this document are calculated as the average of the relevant monthly balances as of each month end. Balances 
have been extracted from TBC’s unaudited and consolidated management accounts prepared from TBC’s accounting records and used by the 
Management for monitoring and control purposes.

Ratios (based on monthly averages, where applicable)

Dec-15

Dec-14

Q4'15

Q3'15

Q4'14

ROAE1
ROAA2
Pre-provision ROAE
Pre-provision ROAA
Cost: Income3
Cost of Risk4
NIM5
Loan yields6
Deposit rates7
Yields on interest earning assets8
Cost of Funding9
Spread10
PAR 90 to gross loans11
PAR 90+restructured loans to gross loans12
Updated NPLs to gross loans13
Provision level to gross loans14
PAR 90+Restructured loans coverage ratio15
Updated  NPLs coverage16
BIS Tier 117
Total BIS CAR18
NBG Basel II Tier 1 CAR19
NBG Basel II Total CAR20

20.1%
3.4%
27.1%
4.6%
43.9%
1.7%
7.8%
13.6%
3.5%
12.3%
4.6%
7.7%
1.0%
5.8%
4.8%
4.2%
72.7%
87.4%
24.7%
31.0%
12.8%
16.0%

18.4%
3.3%
24.2%
4.4%
49.4%
1.6%
8.5%
14.9%
3.7%
12.8%
4.6%
8.2%
0.5%
3.7%
3.1%
4.0%
109.4%
130.5%
24.7%
30.4%
12.4%
15.0%

23.1%
3.9%
24.9%
4.2%
49.3%
0.2%
7.4%
13.6%
3.4%
12.1%
4.8%
7.3%
1.0%
5.8%
4.8%
4.2%
72.7%
87.4%
24.7%
31.0%
12.8%
16.0%

18.2%
3.1%
26.7%
4.5%
43.3%
2.0%
7.9%
13.6%
3.4%
12.3%
4.5%
7.8%
1.2%
5.5%
4.9%
4.6%
84.2%
93.0%
23.4%
28.6%
12.0%
14.8%

16.0%
3.1%
23.5%
4.5%
51.2%
1.9%
8.5%
14.3%
3.5%
12.6%
4.4%
8.2%
0.5%
3.7%
3.1%
4.0%
109.4%
130.5%
24.7%
30.4%
12.4%
15.0%

68 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 

RATIO DEFINITIONS

1.  Return on average total equity (ROAE) equals net income attributable to owners 
divided by monthly average of total shareholders’ equity attributable to the 
Bank’s equity holders for the same period. Pre-provision ROAE excludes all 
provision charges. Annualised where applicable. 

2.  Return on average total assets (ROAA) equals net income of the period divided 
by monthly average total assets for the same period. Pre-provision ROAE 
excludes all provision charges. Annualised where applicable.

3.  Cost to Income ratio equals total operating expenses for the period divided by the 
total revenue for the same period. (Revenue represents the sum of net interest 
income, net fee and commission income and other non-interest income).

4.  Cost of risk equals provision for loan impairment divided by monthly average 

gross loans and advances to customers. Annualised where applicable. 
5.  Net interest margin (NIM) is net interest income divided by monthly average 

interest-earning assets. Annualised where applicable. 

6.  Loan yields equal interest income on loans and advances to customers divided 
by monthly average gross loans and advances to customers. Annualised where 
applicable.

7.  Deposit rates equal interest expense on customer accounts divided by monthly 

average total customer deposits. Annualised where applicable. 

8.  Yields on interest earning assets equals total interest income divided by 

monthly average interest earning assets. Annualised where applicable.
9.  Cost of funding equals total interest expense divided by monthly average 

interest bearing liabilities. Annualised where applicable.

10. Spread equals difference between yields on interest earning assets and cost  

of funding.

11.  PAR 90 to gross loans ratio equals loans for which principal or interest 

repayment is overdue for more than 90 days divided by the gross loan portfolio 
for the same period.

12. PAR 90+restructured loans to gross loans equal PAR 90 loans plus those 

restructured loans that are overdue by 90 days or less divided by the gross loan 
portfolio for the same period.

13. Updated NPLs to gross loans equal loans with 90 days past due on principal or 
interest payments, and loans with well-defined weakness, regardless of the 
existence of any past-due amount or of the number of days past due divided by 
the gross loan portfolio for the same period.

14. Provision Level to Gross Loans equal loan loss provision divided by the gross 

loan portfolio for the same period.

15. PAR 90+Restructured loans coverage ratio equal loan loss provision divided by 
the sum of PAR 90 loans plus those restructured loans that are overdue by 90 
days or less.

16. Updated NPLs coverage ratio equal loan loss provision divided by the NPL loans.
17.  BIS Tier 1 capital adequacy ratio Tier 1 capital over total risk weighted assets, 

both calculated in accordance with Basel I requirements.

18. Total BIS CAR equals total capital over total risk weighted assets, both 

calculated in accordance with Basel I requirements.

19.  NBG Basel II Tier 1 CAR equals Tier I Capital divided by total risk weighted 
assets, both calculated in accordance with the NBG Basel II requirements. 
After adoption of NBG Basel II/III requirements, the Bank also calculates its 
capital requirements and risk weighted assets separately for Pillar 1. Detailed 
instructions of Pillar 1 calculations are given by NBG. The reporting started 
from the end of 2012.

20. NBG Basel II Total CAR equals total capital divided by total risk weighted 

assets, both calculated in accordance with the NBG Basel II requirements. 
After adoption of NBG Basel II/III requirements, the Bank also calculates its 
capital requirements and risk weighted assets separately for Pillar 1. Detailed 
instructions of Pillar 1 calculations are given by NBG. The reporting started 
from the end of 2012.

BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS


EXCHANGE RATES

To calculate the Balance Sheet items’ QoQ growth 
without currency exchange rate effect, we used 
USD/GEL exchange rate of 2.3816 as of 30 
September 2015. For calculations of YoY growth 
without currency exchange rate effect, we used 
USD/GEL exchange rate of 1.8636 as of 31 
December 2014. The USD/GEL exchange rate as 
of 31 December 2015 equalled 2.3949. For P&L 
items growth calculations without currency 
effect, we used the average USD/GEL exchange 
rate for the following periods: FY 2015 of 2.2702, 
FY 2014 of 1.7659, Q4 2015 of 2.3979, Q3 2015 of 
2.3241 and Q4 2014 of 1.8059.

69 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

PEOPLE

TBC BANK PLACES SPECIAL 
EMPHASIS ON ITS HIGHLY 
PROFESSIONAL WORKFORCE, WHICH 
IS ONE OF ITS KEY COMPETITIVE 
ADVANTAGES. IN 2015, THE BANK 
CONTINUED STRENGTHENING ITS 
CORPORATE CULTURE, DEVELOPING 
THE PEOPLE WHO INVEST THEIR TIME 
AND EFFORT IN THE BANK’S SUCCESS, 
AND PROVIDING THEM WITH 
INTERESTING OPPORTUNITIES TO 
GROW WITH  
THE COMPANY.

At the end of 2015, TBC Bank, together with its 
subsidiaries, employed 5,262 people, 145 or 3% more than 
as of the same period in 2014. TBC Bank alone employed 
91% of the total workforce. The remaining 9% of our staff 
were employed by TBC Kredit, TBC Pay, TBC Leasing and 
other smaller subsidiaries.

Employee Breakdown by Subsidiary (%)

90.55

Employee Loyalty (years with TBC)

Leadership at TBC Bank

9.45

Capital 0.04

BSSC 0.68

Fund 0.04

Pay 3.48

Invest 0.08

Leasing 0.70

UFC 1.50

Kredit 2.93

Age Breakdown

TBC Bank

Other

70 

TBC BANK ANNUAL REPORT AND ACCOUNTS 20150-1 year1-4 years4-10 years>10 years22%37%34%7%TopManagement88%64%32%13%37%68%MiddleManagementTotalEmployeesMaleFemale<2020-2930-3940-49>5058%30%8%3%0% 
Turnover by Department
At 11% in 2015, TBC Bank has one of the lowest turn-over rates in 
the country due to TBC’s competitive compensation and benefits 
policies, career development opportunities and its strategy of 
internal promotions. A relatively high index in 2015 was due to the 
merger with the former Bank Constanta. Due to the functional 
reorganisation and merger of various head office units saw a 
number of Bank Constant employees 
take redundancy.

Head office and branches
Finance
Corporate
Retail & SME
Operations
Risks
IT
Micro, Marketing & PR
Branches

2013

2014

2015

7% (153)
5% (2)
13% (6)
8% (8)
4% (12)
9% (7)
12% (14)
0% (0)
7% (89)

7% (185)
14% (6)
8% (5)
11% (31)
3% (13)
7% (6)
8% (10)
0% (0)
7% (103)

11% (568)
30% (14)
9% (5)
12% (38)
12% (54)
8% (15)
20% (31)
56% (33)
15% (361)

Equal Opportunity Employment and Gender Balance
TBC Bank is an equal opportunity employer. As part of our Code of 
Conduct we do not discriminate in employment decisions based on 
gender, ethnicity, religion, disability or other protected categories.

Gender Breakdown of Employees

TBC Bank
BROKER
BSSC
FUND
PAY
INVEST
LEASING
UFC
KREDIT

Male

Female

1,527 (32%) 3,238 (68%)
1 
1 
1 
30 
1 
20
37
57 

 1
 35
 1
 153
 3
 17
 42
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Male

Female

32%

68%

88%
62%
86%

12%
38%
14%

TBC Bank Employee Breakdown by Gender

All employees

Leadership in TBC Bank

Top Management
Middle Management
Supervisory Board

Performance Assessment and Remuneration
HR has developed an extensive policy to evaluate the professional 
growth and skills of our employees. Branches and other front  office 
staff have a performance based motivation system (linked to 
financial and other operational KPIs) that was developed by external 
consultants. 

Certain Head Office staff is evaluated against a Management by 
Objectives (MBO) system where an employee and the respective 
manager agree to the goals and objectives that are closely aligned 
with the broad organisational strategic objectives. The process 
includes ongoing tracking and biannual feedback on employee 
achievements. Performance Assessment and final feedback is 
standardised across the Bank and is based on a uniform scoring 
system that managers are required to use. 

In 2015, TBC Bank adopted a new, three-year compensation system 
for members of the senior and middle management, developed in 
partnership with EY. 

Employee Communication and Survey
Regular communication with employees is an integral part of the 
Bank’s corporate culture. TBC ensures that the entire team is up to 
date with the latest information on the Bank’s activities via our 
executive presentations, TBC magazine, intranet content and 
different corporate events organised by the HR Department. Since 
2014, the Bank has appointed contact persons to maintain smooth 
communication between branches and the head office. Additionally, 
a specialised SMS service to the entire staff – TBC Family – also 
supplements the HR Department’s traditional communication 
channels.

The HR department regularly conducts Employee Satisfaction and 
Engagement Surveys in order to assess the attitude of our staff 
members and take actions accordingly. In 2015, the survey was 
conducted by VU University of Amsterdam, a leading research 
university in Europe. The latest survey generated an extremely high 
participation rate with 74% of all employees responding to the 
questionnaire.

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TBC BANK ANNUAL REPORT AND ACCOUNTS 2015Employee Benefits Policy
TBC Bank provides various types of non-wage compensation to employees including bonuses, paid annual 
leave and sick leave, competitive pension and health benefits and non-monetary benefits. TBC Bank highly 
values its staff and recognises that the Bank’s success largely depends on the outstanding performance of 
its workforce and thus, TBC offers a market-leading employee benefits package.

Employee Benefits

Benefit

Health Insurance
Pension funds

Social Benefits

Granted

Compensation/award

After 6 months
After 2 years 

Monthly  co-payment
Monthly  co-payment 

Marriage
Childbirth
Death of a family member
Paid leave and days off
International & local MBA, training, seminars

After 6 months
After 6 months 
After 6 months
After 11 months 
After 1 year 

By case 
By case  
By case  
By case
Through competition

Employee Training and Leadership Development
TBC Bank’s HR Strategy is to have the best employees on the market with high performance and company 
loyalty. Its HR management system is supported by a tailored IT system to manage personnel through 
career planning, training and performance evaluations. Since 2013, the Bank implements part of its 
mandatory and voluntary training programmes through a distance learning system, which allows 
employees to acquire knowledge and skills at their own pace and at lesser cost to the Bank. 

In addition to this, TBC Bank provides internal training programmes via TBC Academy, an in-house 
educational resource that provides employees an opportunity to acquire knowledge in various banking 
disciplines and features lecturers from TBC’s top and middle management. TBC Academy concentrates on 
offering learning opportunities in customer service, negotiation skills, conflict resolution, time 
management, business communication, team building and banking products. Additionally, certain 
mandatory training programmes are provided to employees based on required skills for their respective 
departments. 

TBC will continue developing new instruments to improve employee qualifications in order to acquire and 
maintain the best professionals on the market. 

MBA and Qualifications 
In addition to in-house training opportunities, TBC Bank provides support to the best employees for 
external training, financing internationally acknowledged qualifications such as CFA and ACCA as per the 
departments’ requirements. 

TBC also operates a scholarship fund, created in 2012, that has already financed 20 middle managers from 
the Bank who have had their MBAs co-financed both locally as well as internationally. 

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PEOPLE  
CONTINUED

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CORPORATE RESPONSIBILITY REVIEW

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At TBC Bank, we firmly believe in our responsibility to support the 
community, the environment and the wider stakeholders among 
which we operate. The Bank organises its CSR Strategy into four 
main areas: workplace, market place, environment and community. 
Our community sponsorship program is further broken down into 
themes of focus that complement our brand and tradition. 

Workplace
TBC Bank is dedicated to creating the best workplace experience 
for its employees. We offer employees one of the most competitive 
benefits packages in the country, as well as advanced professional 
education and training opportunities. Projects implemented for TBC 
Bank employees include:
•  TBC Fund for Employees with Large Families (founded in 2013);
•  TBC Academy providing training and workshops in different 
areas of business and banking free of charge for TBC Bank 
employees (founded in 2011);

•  tuition funding for middle management employees for MBA-level 

study; and

•  full social benefits package, including health insurance, pension 

schemes, and fully-paid maternity and paternity leave.

These and other matters concerning employee relations are 
covered in greater detail on page 70.

Marketplace
TBC Bank has a traditional commitment to supporting small and 
medium size businesses. We have a track record for attracting 
dedicated facilities for SME financing – including local currency and 
sector specific funds for high-priority industries in the country 
(such as agriculture, healthcare and energy). 

Additionally, TBC Bank is the first bank in the region to offer 
value-added services to its SME clients that include networking, 
educational and consulting opportunities provided free of charge. 
These services are implemented through the Bank’s pioneering 
Business Support Programme launched in 2013 with support from 
IFC and ADB and in partnership with IBM, Ernst & Young and BDO.

The achievements of the Business Support Programme are covered 
in greater detail on page 33.

Environment
TBC Bank believes it has one of the most advanced Environmental 
and Social Risk Management systems in the region. Our ESMS 
Policy is aligned with the requirements of all relevant 
recommended best practices. The system has been developed in 
cooperation with EBRD, IFC, DEG, ADB, and FMO and includes 
provisions that are often much stricter than national requirements. 
The Bank also ensures that its clients and sub-contractors comply 
with international social and environmental standards.

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ESMS Policy
TBC Bank was one of the first banks in the country to develop an 
Environmental and Social Risk Management System (ESMS). 

The ESMS Policy focuses on the environmental and social issues 
associated with commercial lending and investments. The main 
provisions of the ESMS policy are as follows:
•  Environmental and social (E&S) risks associated with the Bank’s 

operations, relying on tools like EBRD’s Environmental and Social 
Risk Management Manual, IFC’s web-based ES toolkit, FMOs 
Sectoral Guidelines for Environmental and Social Risk Assessment, 
IFC’s Sustainability Framework and Performance Standards and 
Guidance Notes, UNEP-FI’s Guide to Banking and Sustainability, 
and ADB’s ESMS Template for Banks and Funds.

•  Protection of human and labour rights, especially those of 

vulnerable population groups.

TBC Bank regularly updates the ESMS document, which ensures that 
the Bank effectively manages environmental and social risks 
associated with its operations in order to minimise its impact on the 
environment and its stakeholders. 

Full details of TBC Bank’s ESMS policy are available on the Bank’s 
Investor Relations website.

Community
TBC Bank differentiates itself through an impactful, long-term and 
significant financial commitment to developing culture, art and music 
in Georgia, as well as by contributing to the maintenance of the 
Georgian national heritage. Our investment and support in the 
community has continued with a traditional focus, and took on several 
new directions in 2015.

Community projects implemented by TBC Bank in 2015 include: 
•  a support fund for 13 June victims,
•  exclusive sponsorship of the Georgian National Rugby Team,
•  exclusive sponsorship of the Georgian National Ballet and Opera 

Theatre,

•  an exclusive exhibition of Georgian cultural heritage,
•  the major Georgian Literary Award Saba,
•  the Saba Electronic Bookstore,
•  the first digital TV station Artarea, and
•  TBC Art Gallery and TBC Gallery for Young Georgian Artists.

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SUPPORT FUND FOR 13 JUNE VICTIMS

In 2015, Tbilisi, the capital city of Georgia, had to 
deal with the consequences of serious flood 
damage, resulting in an estimated GEL 40 million 
in damage. In support of the families that suffered 
as a result of the disaster, TBC Bank set up a 
special fund and donated GEL 50,000 to mitigate 
some of the material damage incurred by Tbilisi 
residents. The fund generated the largest public 
participation ever recorded in the country – with 
the help of its customers, employees, partners and 

other stakeholders, the Bank raised over GEL 1 
million for the victims of the disaster.

One of the areas most affected by the flood was a 
small public park, located in the centre of the city. In 
order to further support the rehabilitation of the city 
following the 13 June events, TBC Bank donated an 
additional GEL 50,000 to build a social café in the 
renovated park.

#WriteInGeorgian (
TBC Bank has a well-established track-record as a major sponsor 
of Georgian cultural heritage. We continue to support traditional 
causes by maintaining, restoring and promoting achievements of 
historic value for the country.

)

In 2015, TBC Bank launched a campaign-#WriteinGeorgian-in 
order to preserve the unique cultural heritage that is the Georgian 
language. The campaign encourages the use of the Georgian 
alphabet and Georgian words in everyday and business 
communication. Projects launched under this initiative include the 
creation of a Georgian alphabet add-in for iPhones, iPads and 
Android smartphones, children’s alphabet board games and 
educational materials published through the Bank’s innovative 
e-book store, SABA. In 2015, TBC also sponsored an international 
art festival Fest i Nova 2015 G-15 that featured local and 
international modern artists. During the festival, TBC presented a 
creative installation dedicated to the Georgian language and 
Georgian alphabet.

Discovering Young Artists
The TBC Art Gallery actively presented a number of significant art 
events to the public throughout 2015. Several innovative exhibitions 
supported young Georgian artists and offered viewers a new take 
on contemporary expression. During the year, the TBC Art Gallery 
and TBC Galleries hosted up to 80 exhibitions. Among these, the 
Kutaisi branch of TBC Gallery featured the multimedia exhibit “URB 
EX” by Gio Sumbadze, who explores modern urban cities. The 
Tbilisi branch of TBC Gallery hosted an installation “My Home”, 
originally created for Vico Vitri Arte, a popular Italian art project. 
The exhibition united Georgian and foreign artists who explore 
cultural and national identity through their work.

Additionally, TBC continued many of its traditional projects created 
to support young Georgian artists through the following initiatives:

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Ballet
TBC Bank is the new exclusive sponsor of the Georgian National 
Ballet and Opera Theatre. The main goal of this partnership is to 
popularise ballet and implement social and cultural projects. The 
Georgian National Ballet is the only professional ballet company in 
Georgia and attracts collaboration from the world’s leading artists.

Ancient Georgian Treasures at TBC Galleries
TBC Bank continues to showcase unique artifacts of Georgian 
culture. Our projects raise awareness of the importance of 
preserving and understanding our unique Georgian heritage.  

In 2015, TBC Gallery hosted an exhibition of archeological findings 
from an ancient Georgian monastery in Cyprus. The monastery is a 
site-museum in Cyprus and has become a popular tourist 
destination on the island. The artifacts from the Monastery were 
virtually unknown to the wider Georgian public and were featured 
at the TBC Gallery for the first time in an exclusive display. The 
Bank also continues to support the Oni Local Museum that 
preserves a unique collection of ancient Georgian openwork bronze 
buckles featured at TBC Art Gallery in 2014. 

Artarea - www.artarea.tv  
Artarea, the first Georgian TV channel dedicated to art continued to 
provide viewers with news on the latest developments and 
achievements in culture and arts. Through Artarea, TBC sponsored 
33 public lectures on art and music, 22 concerts, and 13 exhibitions. 
These events attracted over 5,000 viewers.

Space for Contemporary Artists
TBC Bank continued to operate the first digital space dedicated to 
modern video art titled ART WALL. Located at one of the Bank’s 
branches in the central part of the capital city, the Wall presents 
open air art shows by established and promising Georgian artists. 
In 2015, TBC achieved another breakthrough in our customer 
experience by introducing an innovative, customer-centric branch 
design, created in partnership with Allen International. In addition 
to the cutting-edge banking technology, customers are treated to 
an exclusive exhibition of young artists within our newly branches. 
Please see page 26 for more information on the innovative branch 
design developed in partnership with Allen International.

Promotion of Young Photographers 
In 2015, TBC continued its traditional project first launched in 2004. 
Kolga, a photo competition for young artists, seeks to discover and 
promote unknown photographers. The winning pieces were 
displayed at the Bank’s head office.

Literary Award Saba and SABA Online Bookstore
TBC continued to support the Saba Literary Awards Programme, 
one of the most respected and anticipated literary events in the 
country. TBC Bank founded the program in 2003 with 2015 marking 
the 14th anniversary of the ceremony. To this date, the Bank has 
recognised over 90 authors and awarded c. GEL 445,000 in prizes. 

SABA online bookstore, available at www.saba.com.ge, is a 
satellite project to the Awards Programme. The project has been 
gaining popularity among the local and expatriate communities. 
The e-bookstore, which also introduced the first Georgian e-reader 
apps for Android and iOS in 2014, promotes Georgian literature 
beyond the country’s borders and allows new authors to be 
discovered and promoted. In 2015, SABA e-store traveled to 
schools around the country, where TBC created small electronic 
libraries, equipped with tablets and 600 pre-installed e-books.

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SUPPORTING
GEORGIAN RUGBY

TBC Bank is the new exclusive sponsor of the Georgian rugby 
union and has become the main sponsor at all levels of the 
game in Georgia. The major goal of this partnership is to 
promote rugby and rugby values in Georgian society, to make 
rugby an inseparable part of Georgian culture and to increase 
the popularity of the sport in Georgia, and the region.

Georgia is currently considered a second tier rugby union 
nation and is one of the world’s fastest growing rugby nations in 
terms of participation. The Georgian National Rugby team  have 
won the European Nations Cup eight times, most recently 
during the 2015 season. As of 6 April 2015, Georgia is ranked 
12th in the world by World Rugby Federation.

  See CSR Report for more on our initiatives

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CHAIRMAN’S CORPORATE GOVERNANCE STATEMENT

We have initiated search for an additional Independent Director with 
UK PLC experience, with a view of having him join the Board prior to 
Premium Listing. This addition will ensure that majority of the 
Board consists of independent Non-executive Directors.

The Board also discussed appointment of Senior Independent 
Director (SID) who will be able to provide support on all governance 
issues and will act as an alternative communication channel 
between the Chairman and Directors. The SID will also be available 
to shareholders and other Non-executive Directors to address any 
concerns or issues. Nikoloz Enukidze will be appointed as the 
Senior Independent Director

In this Corporate Governance Report, the Bank has prepared a 
comprehensive review of its corporate governance framework, 
which includes the Audit Committee Report on page 87, the 
Supervisory Board Report and Responsibilities on page 79, and the 
Remuneration Report on page 91. A review of the responsibilities 
and effectiveness of all committees on the Supervisory Board level 
begins on page 86.

TBC takes great pride in the fact that it is one of the best and largest 
employers in the Georgian private sector. The Bank looks to create 
a working environment where the best people strive to excel in their 
fields every day. A detailed report on our employee relations is 
available on page 70.

We believe our advanced corporate governance ensures a fully 
engaged relationship between our Company and our shareholders 
and stakeholders. The Bank’s comprehensive investor 
communications programme has allowed its top management to 
meet with investors and shareholders on four separate roadshows 
during the 2015 financial year. Moreover, our Investor Relations 
website offers transparent, accurate and timely information to our 
investors. More information on the dialogue between TBC Bank and 
its shareholders is provided on page 199.

Finally, in 2014, the Supervisory Board continued to assess its 
effectiveness and found that it successfully fulfilled its 
responsibilities and operated effectively throughout the year. 

The following Supervisory Board Report is approved by the 
Supervisory Board of TBC Bank.

MAMUKA KHAZARADZE, 
CHAIRMAN OF THE SUPERVISORY BOARD

Dear Shareholders,

In October 2015, TBC Bank confirmed its intention to seek a 
Premium Listing on the London Stock Exchange in 2016. As a public 
company, we are firmly committed to achieving the standards of 
corporate governance, which are in accordance with all applicable 
regulatory requirements, best recommended practice, Basel 
requirements and the Bank’s future development plans. 

The Supervisory Board has the ultimate responsibility for the 
Bank’s business, risk strategy and financial soundness, as well as 
how the Bank organises and governs itself with the goal of ensuring 
the long-term success of the Bank in order to best serve the needs 
of shareholders.

In 2015, the Supervisory Board focused on several key issues, 
including business strategy, corporate governance and risk 
management. These are discussed in greater detail in our Risk 
Management Chapter on page 99 and in the Risks, Ethics and 
Compliance Committee Report on page 93. The Supervisory Board is 
charged with the responsibility of ensuring that the Bank’s 
Management achieves its strategic objectives. During the year, 
Management reviewed the Bank’s strategy, addressed in greater detail 
in the Strategic Report on page 14, and confirmed the updated strategy 
for years 2016-2020. 

The Supervisory Board carried out a robust assessment of the 
principal risks affecting TBC Bank, and these are discussed in greater 
detail in the Chapter on Principal Risks and Uncertainties in the 
Strategic Report on page 14. The Supervisory Board reviewed and 
approved our new Risk Appetite Framework and Risk Appetite 
Statement, as well as the updated Operation Risks Framework, and 
the new Risk Management Strategic Initiatives.

We reviewed independence status of our Non-executive Directors. 
Stefano Marsaglia and Nikoloz Enukidze remain independent. Eric 
Rajendra and Nicholas Dominic Haag were originally nominated to 
the Supervisory Board by two of the Bank’s shareholder IFIs, IFC 
and EBRD respectively. The Board, after assessing their links with 
the respective shareholders, the fact that they have been acting 
“independent” in letter and spirit on all matters concerning the 
bank, and how the Board would expect to assess their 
independence under the key benchmarks of the UK Corporate 
Governance Code, has deemed them to be independent.

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DIRECTORS’ REPORT

Supervisory Board Responsibilities
The Bank’s governance structure establishes proper incentives for 
the Supervisory and Management Boards to pursue objectives that 
are in the interest of the Bank, and effectively manage the 
relationship between the Management Board, the Supervisory 
Board, shareholders and other stakeholders.

In addition, the Supervisory Board is responsible for the following 
specific areas:
•  approving purchases or disposals by TBC Bank that exceed 3% of 

the Bank’s equity;

•  approving the issuance of procura (general power of attorney) by 

the management of TBC Bank;

•  approving the establishment and liquidation of TBC Bank’s 

TBC Bank’s corporate governing bodies are the General Meeting of 
Shareholders, the Supervisory Board and the Management Board. A 
number of appropriate committees have been established at both 
the Supervisory and Management Board levels. 

The General Meeting of Shareholders is the supreme governing 
body of the Bank, with authority over all key decisions. It elects the 
Bank’s Supervisory Board, which is responsible for the supervision 
and appointment of members to the Management Board.

The Management Board is responsible for TBC’s day-to-day 
management, with the exception of functions reserved to the 
General Meeting of Shareholders and the Supervisory Board. The 
Supervisory Board appoints the members of the Management Board 
for renewable terms of four years and is also in charge of their 
dismissal. Banking regulations contain certain limitations as to who 
may become a member of the Management Board and criteria that 
each Director must fulfil. The scope of authority of each member of 
the Management Board is defined by a contract entered into with the 
Director upon appointment.

The Supervisory Board plays a key role in the Corporate Governance 
of the Bank. It has ultimate responsibility for the Bank’s business, 
risk strategy and financial soundness, as well as how the Bank 
organises and governs itself. The Supervisory Board appoints and 
supervises Management to ensure both the achievement of the Bank’s 
strategic objectives and Management’s ongoing response to the risks 
inherent in the business activities. The Supervisory Board is also 
responsible for the appointment, evaluation and compensation of the 
Management Board members. 

Supervisory Board Composition

branches;

•  authorising any borrowing by TBC Bank if such borrowing 

exceeds 20% of the Bank’s equity;

•  electing, changing or removing the external auditor;
•  approving the listing of TBC Bank’s shares on a stock exchange;
•  approving investments by TBC Bank, which exceed an aggregate 

total amount of USD 1 million;

•  approving any sale, lease, exchange, transfer, pledge, 

contribution or other disposition of the assets of TBC Bank and 
certain of its subsidiaries exceeding 5% of the book value of TBC 
Bank;

•  approving disposals of TBC Bank’s assets, which exceed 5% of 

the Bank’s equity;

•  approving TBC Bank’s financial indicators for the following year, 

including its business plan or annual budget; and

•  approving the entering into related party transactions above  

USD 100,000.

Full responsibilities of the Supervisory Board are detailed in the 
Board Regulation, available through the Investor Relations website.

The Supervisory Board consists of seven members elected by the 
General Meeting of Shareholders for a term of four years each. The 
Chairman and the Deputy Chairman of the Supervisory Board are 
elected by a simple majority of votes. The Chairman of the 
Supervisory Board may not simultaneously hold the position of 
Chief Executive Officer of TBC Bank. The following table provides 
details on the Supervisory Board members and their respective 
appointment year. The composition of the Board has not changed 
during the financial year 2015.

Name

Position

Mamuka Khazaradze

Chairman of the Supervisory Board

Badri Japaridze

Eric J. Rajendra

Irina Schmidt1

Vice-Chairman of the Supervisory Board

Member 

Independent Member 

Nicholas Dominic Haag

Independent Member 

Stefano Marsaglia

Nikoloz Enukidze2

Independent Member 

Independent Member 

Initial Year of 
Appointment

Current Terms 
Year of Appointment 

Current Terms 
Year of Expiration 

1992

1992

2010

2012

2013

2014

2013

2013

2013

2014

2012

2013

2014

2013

2017

2017

2018

2016

2017

2018

2017

1. The term for Irina Schmidt expired in June 2016. Ms. Schmidt is being replaced by one more Independent Board member.
2. Supervisory Board has nominated Nikoloz Enukidze to become the Senior Independent Member of the Board.

Biographies for members of the Supervisory Board currently in office can be found on pages 83 – 85. TBC Bank Supervisory Board 
includes four independent members in line with the Bank’s commitment to high standards of corporate governance.

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In 2015, the Supervisory Board met 79 times: five in person and on 74 additional occasions to discuss relevant items via email and 
teleconference.

Name

Chairman
Mamuka Khazaradze

Deputy Chairman
Badri Japaridze

Non-executive Directors
Eric J. Rajendra
Irina Schmidt
Nicholas Dominic Haag

Independent Members
Nikoloz Enukidze
Stefano Marsaglia

Company Secretary
Irma Dvali

Scheduled Meetings 
Eligible To Attend

Scheduled 
Meetings Attended

Extraordinary Meeting 
Eligible To Participate 

Extraordinary 
Meeting Participated

5

5

5
5
5

5
5

4

5

5
5
5

5
3

74

74

74
74
74

74
74

74

74

74
74
74

74
74

Application of the Georgian Corporate Governance Code for Commercial Banks
TBC is party to the Corporate Governance Code for Commercial Banks adopted by the Banking Association of Georgia in September 2009, 
which was drafted with the guidance of the IFC, one of the Bank’s shareholders, based on internationally recognised principles of good 
corporate governance. Compliance with the CG Code for Commercial Banks is not mandatory; however, in February 2014 TBC revised its 
internal regulations to ensure compliance with the CG Code and since then, TBC has complied with all relevant provisions set out in the 
above Code. 

Committee Policy

•  approved the corporate governance and nomination training to be 

held in March 2016; and

•  discussed and approved reappointment of the Management 

Board members.

Risk Management
•  discussed and Approved new Risk Management Strategic 

Initiatives, updated Risk Appetites Statement and Risk Appetite 
Statement;

•  reviewed feedback from the NBG on the Bank’s ICAAP document 

and the NBG annual management board letter; 

•  approved an updated Policy on Anti-money Laundering and 

Anti-corruption Standards;

•  reviewed and approved the updated Liquidity policy, FX Risk 

Policy and IRR Policy; and

•  reviewed and approved the Bank’s Operation Risks  

Framework.

Management Compensation 
•  discussed and approved the “Senior Management Compensation 

System 2015-2018” (including its appendix 1), replacing the 
existing “Senior Management Compensation System 2013-2015” 
of June 2013; and discussed and approved the Middle 
Management Long-Term Incentive scheme.

The Board worked on other ongoing matters as prescribed under 
its roles and responsibilities

Supervisory Board Performance in 2015
In addition to the regular functions described above, the following 
list highlights how the Board spent its time in 2015:

Strategy and Budget 
•  continued to monitor the Bank’s achievement of strategic 

objectives; 

•  continued to monitor the Banks achievement of its budget; 
•  discussed and approved the revised budget for 2015 as well as a 

high level budget for 2015-2019;

•  discussed and approved the updated Strategy of the Bank for the 

2016-2020 period;

Premium Listing
•  discussed TBC Bank’s plan to move to the premium segment on 
the London Stock Exchange, including all the requirements, 
estimated costs, timing and the benefits of the move, as well as 
current macroeconomic conditions and relevant peer examples; 

•  approved the plan to move to the premium segment before the 

end of 2016; 

•  discussed and approved financial advisors for the premium 

listing; 

•  approved the engagement of the Bank’s external auditor, PwC, 

for the premium listing-related non-audit services;

•  closely monitored the progress of the premium listing; and
•  discussed presentations and updates of the premium listing; 

Corporate Governance
•   discussed and approved the changes to the Management 

Board Regulation; 

•  discussed and approved the changes to the Supervisory 

Board Charter; 

•  reviewed and approved amendments to the Audit 

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Succession Planning and Appointments
TBC Bank looks to ensure that the Supervisory and Management 
Boards consist of highly qualified and skilled members. Policies on 
the appointment, Term of Office and Resignation of the Supervisory 
Board Members are provided in Article 2 of the Supervisory Board 
Regulation. The responsibility to seek and recommend appropriate 
candidates for Supervisory and Management Board positions, as 
well as to draft and recommend the Succession Planning policy of 
the Bank, rests with the Corporate Governance and Nomination 
Committee. Succession Planning Policy is provided in the 
Nomination Committee performance review on page 81.

Conflicts of Interest 
The Charter and The Supervisory Board Regulation incorporate 
relevant provisions on conflicts of interest for the Board members 
for appropriate disclosures and approvals. These requirements 
were fully complied with during 2015.

Principal Activities of the Company
The Bank is a joint stock company limited by shares and was set up 
in accordance with Georgian regulations. The Bank’s registered 
address and place of business is: 7 Marjanishvili Street, 0102 
Tbilisi, Georgia.

Additional information to be considered as part of this Report is 
presented in the following sections:

Operating Environment and Market Review 14
Business Model 20
Strategy 22
Principal Risks and Uncertainties 40
Financial Review 52
People 70
Corporate and Social Responsibility 73
Risk Management 98
Audited Consolidated Financial Statements 113

Dividend Pay-out Recommended by the Board
On 19 May 2015, the General Meeting of Shareholders approved a 
distribution in the amount of GEL 39,362,724.87 (gross of taxes) to 
the shareholders (equivalent to 25% of TBC Bank’s net profit), 
which was paid on 2 June 2015. On 26 February 2014, the 
Supervisory Board approved a resolution, beginning in 2015, to 
annually distribute 25% of TBC’s consolidated net income for the 
previous year as a dividend to shareholders, provided that the 
financial standing of TBC Bank allows such distribution. The 
dividend for this year is set at 25% and is subject to shareholders’ 
approval. 

Indemnity Provision
TBC Bank Directors and Officers are eligible for indemnity provision 
that includes liability cover from claims that may arise as a result of 
decisions and actions taken within the scope of their regular duties. 
The Bank’s insurance policy also contains special excess protection for 
Supervisory Board Members, who may not be eligible for the same 
indemnities as Management Board Members and other officers.

Political Donations
There were no political donations made during the year 2015.

Risk information on Financial Instruments
Descriptions of all relevant risk management policies are available 
in Note 35 to the Audited Consolidated Financial Statements of the 
Bank and approved by the Supervisory Board.

Post-Balance Sheet Events
There have been no post-balance sheet events.

Likely Future Developments in the Business 
Likely future developments in the business of the Bank are 
discussed in the Strategic Report, available on page 14.

Research and Development in the Business
TBC Bank continuously updates, develops and researches new and 
existing products and services for all of its business lines as part of 
its regular course of operations. 

Branches Outside the UK
TBC provides a wide range of banking and financial services 
through 128 branches and offices in Georgia and through its 
affiliates, including seven in Azerbaijan and an affiliate office in 
Israel.

Acquisition of Own Shares
TBC Bank has not conducted an acquisition of its own shares. 

Employees
Disability
TBC Bank gives equal opportunity and creates conditions for 
employment and career growth to disabled candidates and 
employees. 

Career development and training opportunities are provided to 
disabled employees at an equal level and scope with all necessary 
adjustments to fit the special needs of our colleagues.

Employee Involvement
TBC Bank regularly communicates to its employees, providing 
information on the Bank and its activities, including in relation to 
financial and economic factors affecting the Bank’s performance, and 
receiving regular feedback from all staff. The Bank implements 
top-down communication from Supervisory Board to the Management 
Board and middle management and then to employees using executive 
presentations, corporate news magazines, intranet content, and 
various employee appreciation and motivation events organised by the 
Human Resources department. 

In order to accurately assess the attitude and experience of 
employees, the HR department conducts regular Employee 
Satisfaction and Engagement Surveys each year, which among 
other things monitor staff engagement and loyalty. The results are 
discussed and appropriate action plans are set by the management 
each year. 

Apart from the base salary and additional cash incentives, both the 
Management Board members and key members of the middle 
management enjoy bonuses awarded in the form of the Bank’s 
shares under the Long-Term Incentive Plan (LTIP). 

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DIRECTORS’ REPORT 
CONTINUED

The Shares are allocated to eligible members on the basis of their 
performance and performance of their teams. The number of 
shares allocated depends on delivery against relevant KPIs. Shares 
are allocated each year, following publication of the audit report.

Appointment and Replacement of Directors 
The General Meeting of Shareholders is authorised, by a simple 
majority of votes, to amend the articles of the Bank and to appoint 
or replace the Directors. 

Company’s Capital Structure
As of 31 December 2015, the authorised capital of the Bank is GEL 
22,482,611 (twenty two million four hundred eighty two thousand six 
hundred and eleven Lari). Equity attributable to the owners of the 
Bank is GEL 1,211,260,000 (one billion two hundred and eleven 
million two hundred sixty thousand). Total Capital Per Basel III local 
regulation is GEL 1.199 billion. There are 56,206,527 shares 
authorised and. As of 31 March 2016, 50,054,9191 shares out of the 
authorised shares are issued and fully paid.

Shares granted and not vested to the top management and middle 
management of the Bank as part of the LTIP described above, do 
not have voting rights until vesting conditions are met. 

Significant ultimate owners of the shares of the bank are Mamuka 
Khazaradze and Badri Japaridze holding 14.8% and 7.4%, 
respectively. They hold shares both directly in the capital of the 
Bank and through SPVs. For their biographies please see page 94. 

The rights attached to shares awarded under the LTIP described 
above, are subject to the condition of continuous employment. 
Initially, shares are subject to restrictions on sale and transfer to 
any party and do not provide for voting rights, but they are eligible 
for dividends. After one year of continuous employment from the 
date of registration of the shares in the name of the beneficiary, 
restrictions are removed with respect to 10% of the shares 
awarded, after two years, the restrictions are removed with respect 
to another 10% of the shares, and after three years all shares 
become free from restrictions. 

The LTIP also provides additional provisions governing entitlement 
to shares and obligations to return the shares in case of termination 
or expiry of service contract or employment contract. 

The powers of the Supervisory Board and AGM, including in relation 
to the issue or buy back of the Company’s shares, are set out in the 
relevant Georgian Law and the Charter of TBC Bank. 

Securities Carrying Special Rights
There are no securities carrying special rights with regard to 
control of the Company.

Restrictions on Voting Rights
Shares granted and not vested to the top management and middle 
management of the Bank as part of the LTIP described above, do 
not have voting rights until vesting conditions are met. As of 
31 March 2016, these shares represented 2.1%1 of the issued and 
paid shares of TBC Bank. 

There are no restrictions on voting rights, except that the 
employees cannot enjoy the rights on the shares under the 
employee share scheme until the shares are vested. 

1.  The number reflects the grant of bonus shares to a number of senior employees 
of TBC Bank, in line with the Bank’s Long-Term Incentive Plan, conducted on 17 
March 2016.

82 

Change of Control
Contracts with most of the Bank’s lenders usually contain a change 
of control clause which usually requires the lenders consent before 
the change of control occurs. Contracts with top management 
contain a special provision for increased compensation if the loss of 
office occurs because of a change of control. 

Going Concern Basis
The Directors confirm that they consider it appropriate to adopt the 
going concern basis of accounting, and there are no material 
uncertainties to the Bank’s ability to continue to do so for the 
foreseeable future from the date of approval of the financial 
statements.

Risk Management and Internal Control
The Supervisory Board is responsible for the effectiveness of the 
risk management and internal control in TBC Bank. TBC Bank has 
identified major risks faced by the Bank, has determined the Bank’s 
risk appetite and developed a risk strategy. Key risks faced by the 
Bank are Credit risk, Operational risk, Market risk, Liquidity risk, 
Interest Rate risk on banking book, Strategic and Reputational 
Risks.

Management has set up control system in order to ensure that key 
risks are properly managed and mitigated. A number of policies are 
approved at Supervisory Board level. Key performance metrics are 
regularly reported to the Supervisory Board and/or to the Risk, 
Ethics and Compliance Committee. 

In accordance with Basel II Pillar 2 and 3 requirements, the Bank 
performed in depth Internal Capital Adequacy Assessment Process 
(ICAAP); the Supervisory Board and Risk, Ethics and Compliance 
Committee are actively involved in debating the output document. 
The next updated ICAAP document is planned to be submitted to the 
National Bank of Georgia for further review during the year 2016.

Further information on the Bank’s risk management is available in 
the Risk Management Report on page 99.

Responsibility of the Supervisory Board
The members of the Supervisory Board confirm their engagement 
in preparing the annual report and accounts in conformity with the 
detailed responsibilities provided in Article 10 of the Georgian 
Supervisory Board Regulation, and state that they consider the 
report and accounts, taken as a whole, as fair, balanced and 
understandable and provide the information necessary for 
shareholders to assess the Bank’s performance, business model 
and strategy. The Independent Auditor’s Report is available on 
page 113.

Each of the members of the Supervisory Board, whose names and 
functions are listed on pages 84 – 85, confirm that, to the best of 
their knowledge and belief:

b.  the financial statements, prepared in accordance with 

International Financial Reporting Standards, give a true and fair 
view of the assets, liabilities, financial position and profit or loss 
of TBC Bank and the undertakings included in the consolidation 
taken as a whole; and

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c.  the management report includes a fair review of the 

On behalf of the Supervisory Board,

development and performance of the business and the position 
of TBC Bank and the undertakings included in the consolidation 
taken as a whole, together with a description of the principal 
risks and uncertainties that they face.

The members of the Supervisory Board confirm that, so far as they 
are aware, there is no relevant audit information of which the 
auditors are unaware and the Directors have taken all steps that 
they ought to have taken as a member of the Supervisory Board in 
order to make themselves aware of any relevant audit information 
and to establish that the Company’s auditor is aware of that 
information.

MAMUKA KHAZARADZE
CHAIRMAN OF THE SUPERVISORY BOARD

Members of the Supervisory Board

MAMUKA KHAZARADZE
CHAIRMAN OF THE SUPERVISORY BOARD
Mr Khazaradze graduated from the Technical University of Georgia in 1988 and also holds a 
diploma from Harvard Business School. Between 1988 and 1989, he worked as an engineer 
at the Projecting-Technological Scientific Research Institute in Tbilisi. In 1991 and 1992, 
respectively, he founded and became the President of TBC Bank. In 1995 he founded IDS 
Borjomi Georgia, Borjomi Beverages Co. N.V., where he held the position of President until 
2004, and between 1999 and 2002, he acted as Vice Chairman of the Supervisory Board of 
Microfinance Bank of Georgia. In 2004, Mr Khazaradze also founded the Georgian 
Reconstruction and Development Company, of which he is still the President. Between 1997 
and 2007, he was also Vice President of the Olympic Committee of Georgia. Since 2000 he 
has been a partner and the President of NGO New Movement, and since 2010 has served as 
the Chairman of the Board of the American Academy in Tbilisi and the Chairman of the 
Supervisory Board of Lisi Lake Development. In 2014, Mr Khazaradze was recognised as 
Entrepreneur of the Year in Georgia by Ernst & Young, the year this prestigious awards 
programme was launched in the country. Mr Khazaradze has been the Chairman of the 
Supervisory Board since TBC Bank’s incorporation in 1992.

BADRI JAPARIDZE
DEPUTY CHAIRMAN OF THE SUPERVISORY BOARD
Mr Japaridze graduated from the faculty of psychology of Tbilisi State University in 1982 and 
also holds a postgraduate qualification from the Faculty of Psychology of Moscow State 
University. In 2001 he also completed an executive course at the London School of 
Economics and Political Science. Between 1990 and 1992, Mr Japaridze was a member of 
the Parliament of Georgia. In 1992, he was appointed as Head of the Foreign Relations 
Department at TBC Bank and was appointed as Vice President of TBC Bank in 1993. In 1996, 
he was elected as Chairman of the Board of TBC TV LLC, a position he still retains. Since 
1995, he has held the position of Vice President of IDS Borjomi Georgia, a Georgian Branch 
of IDS Borjomi Beverages Co.N.V., of which he is a co-founder, and acted as a member of 
the Board of that company between 2004 and 2010. In 1995, Mr Japaridze was elected to 
TBC Bank’s Supervisory Board and has held the position of Vice Chairman of the 
Supervisory Board since 1996. Since 2004, he has also acted as a member of the 
Supervisory Board of the American Chamber of Commerce in Georgia and the Georgian 
Reconstruction and Development Company, of which he is co-founder. Mr Japaridze was 
elected to the Supervisory Board of the EU-Georgian Business Council in 2006 and later 
became the Vice Chairman. In 2008, he was elected to the Supervisory Board of Geoplant, a 
position he retains today. Mr Japaridze is also the Chairman of the Supervisory Board of 
TBC Kredit and the Vice Chairman of the Supervisory Board of TBC Leasing.

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DIRECTORS’ REPORT 
CONTINUED

ERIC J. RAJENDRA
MEMBER OF THE SUPERVISORY BOARD
Mr Rajendra graduated from Brandeis University (BA), earned his MA at the Fletcher 
School in 1982 (Tufts University in cooperation with Harvard University) and conducted 
postgraduate research at INSEAD Business School in the areas of Financial Markets and 
institutions. Mr Rajendra is also a graduate of the Australian Institute of Company Directors 
and was formerly an Adjunct Professor of Strategy at INSEAD. During 2005-2014, he held 
the position of Senior Advisor to the IFC and has served as a Board Director or Consulting 
Advisor on selected emerging markets financial institutions where the World Bank Group 
has an equity interest, as well as leading strategic initiatives for the firm. Prior to joining 
the IFC, he was a Vice President at Capgemini and a Vice President at Electronic Data 
Systems; in both institutions he was a key leader of the financial services practice. From 
2010 to 2012 he was a member of the Board of Directors at Orient Express Bank. During 
2006-2014 he was a member of the Board of Directors of LOCKO-Bank, where he is also the 
Chairman of the Audit and Risk Committee. He started his career as a banker at JP Morgan 
Chase Bank in 1982 and later became a partner at McKinsey & Company. Mr Rajendra was 
appointed to the Supervisory Board in 2010.

IRINA SCHMIDT
MEMBER OF THE SUPERVISORY BOARD
Ms Schmidt graduated from St. Petersburg State University with a degree in Foreign 
Languages and Literature in 1994 and obtained DES from Geneva University in 1999 and an 
MBA from Europa-Institut (Saarland University) in 2001. Since 2001, Ms. Schmidt has held a 
number of positions in DEG, including Investment Manager and Senior Investment Manager 
with Power of Attorney (procura). Since 2007, Ms Schmidt has served as a Vice President of 
DEG in Europe/Middle East/Central Asia with responsibility for new business development, 
project evaluation and the management of DEG’s portfolio in the Caucasus region. Since 
2012 she has been a Board member of Bank Respublika in Azerbaijan. Ms Schmidt 
was appointed to the Supervisory Board (as the nominee for DEG) in 2012. 

NIKOLOZ ENUKIDZE
INDEPENDENT MEMBER OF THE SUPERVISORY BOARD
Mr Enukidze graduated from Tbilisi State University with a degree in Physics in 1993 and 
obtained an MBA from the University of Maryland in 1996. Mr Enukidze has served as 
Managing Director of Corporate Finance for Concorde Capital, a leading Ukrainian 
investment banking firm; Assistant Director at ABN AMRO Corporate Finance in London for 
four years; Senior Manager of Business Development of Global One Communications LLC 
based in Reston, Virginia; and three years at ABN AMRO Corporate Finance in Moscow. 
After years of experience in the financial services industry, Mr Enukidze served as Vice 
Chairman of the Supervisory Board of Bank of Georgia and was one of the key people 
leading the bank to a successful IPO on the London Stock Exchange, the first ever IPO in 
London for a company from the Caucasus region. In 2008, Mr Enukidze was appointed as 
Chairman of the Bank of Georgia Board and he led the bank through the international and 
local financial crisis. Prior to joining TBC, Mr Enukidze also served as Chairman of the 
Supervisory Board of Galt & Taggart Securities. At present, as founder of Nine Oaks 
Advisors, Mr Enukidze acts as financial adviser and investor on projects in Central and 
Eastern Europe. Since 2011 he has also served as an independent Director of the 
Supervisory Board and member of the Audit Committee of TMM Real Estate Development 
PLC, a Ukrainian real estate development company listed on the Deutsche Börse since 
2007, and since 2014 as the Chairman of the Supervisory Board of JSC Caucasus Minerals. 
Mr Enukidze was born and raised in Tbilisi and is a Georgian and British national. Mr 
Enukidze was appointed to the Supervisory Board as an independent member in 2013.

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NICHOLAS DOMINIC HAAG
MEMBER OF THE SUPERVISORY BOARD
Mr Haag earned an MA from the University of Oxford with a degree in Modern Studies in 
Geography in 1980. Mr Haag has 32 years of experience working in the financial services 
industry, with a significant emphasis on equity capital markets. His experience includes 
seven years at Barclays Bank between 1980 and 1987 in various capital markets and project 
finance roles, including as the Head of Equity Syndicate, Barclays de Zoete Wedd (BZW); ten 
years at Banque Paribas, Paribas Capital Markets between 1989 and 1999, initially as 
Deputy Head of Global Equity Capital Markets and later Senior Banker and Head of 
European Client Coverage (ex-France); two years at ING Barings between 1999 and 2001 as 
Managing Director and Global Head of Technology Banking Group; six years at ABN AMRO 
between 2001 and 2007 based in London as the Global Head of Technology Banking, 
Member of Global TMT Management Committee, Senior Managing Director and Member of 
the Senior Credit Committee; four years with the Royal Bank of Scotland between 2008 and 
2012 and RBS Hoare Govett as Managing Director, Head of London Equity Capital Markets 
and Member of the Global Equities Origination Management Committee. Since 2012, he has 
served as a senior independent adviser to the Chairman of the Management Board and 
since 2013 as a member of the Supervisory Board of Credit Bank of Moscow and a financial 
consultant specialising in capital raisings and stock exchange flotations. Since 2012 he has 
acted as sole Director of his own consulting company, Nicdom Limited. Mr Haag was 
appointed to the Supervisory Board in 2013. 

STEFANO MARSAGLIA
INDEPENDENT MEMBER OF THE SUPERVISORY BOARD
Mr Marsaglia graduated from Turin University with a degree in Economics and Commerce 
in 1978. Mr Marsaglia has 35 years of experience in the financial services industry with 
particular expertise in corporate and investment banking in Europe and Latin America. In 
1987, he was appointed Deputy Managing Director and Head of Investment Banking for 
Southern Europe at UBS and served as Assistant Director at Morgan Grenfell from 1983 to 
1987. Mr Masaglia acted as Managing Director, Global Head of Financial Institutions and 
Co-Head of Investment Banking for Europe at Rothschild between 1992 and 2010, and as the 
Chairman of Global Financial Institutions of the Investment Banking Division at Barclays 
Bank, London between 2010 and 2014. Mr Masaglia currently serves as Executive Chairman 
of Corporate and Investment Banking at Mediobanca, London. Mr Marsaglia was appointed 
to the Supervisory Board in 2014.

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SUPERVISORY BOARD COMMITTEES

In line with international standards of best practice, Basel requirements, and the Bank’s future development plans, TBC Bank has 
established several committees; the Risks, Ethics and Compliance Committee, Remuneration Committee, Corporate Governance and 
Nomination Committee and Audit Committee.

These Committees assist the Supervisory Board and the Bank in improving the structures and processes in place for managing the Bank, 
the relationship between the Management, the Supervisory Board, shareholders, and other stakeholders. Please find the respective 
Committee Reports on the following pages: 

Audit Committee

Remuneration Audit Committee

Corporate Governance and Nomination Committee

Risks, Ethics and Compliance Committee

The following table sets out Supervisory Board Committee membership:

87

91

92

93

Audit Committee

Remuneration 
Committee

 Corporate Governance 
and Nomination 
Committee

Risks, Ethics and 
Compliance 
Committee

Outside Directors

Badri Japaridze

Eric J. Rajendra

Irina Schmidt

Nicholas Dominic Haag

Nikoloz Enukidze

Stefano Marsaglia

  Chairperson 

  Member

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In relation to Risk, the Bank has a separate Risk Committee (which 
Nikoloz Enukidze chairs and of which I am a member) and, while 
there are areas of overlap (e.g. in relation to operational risk), the 
two committees each have defined responsibilities and cooperate 
extensively to minimise duplication and ensure nothing is 
overlooked. Under forthcoming accounting rule changes, in 
particular IFRS9, the work of the Audit and Risk committees of 
banks in general will share many of the same complex issues of 
judgement and policy.  

The Bank continues to grow with the Georgian economy and is 
accumulating market share in certain key areas. Nevertheless, the 
Audit Committee is conscious of the “macro” headwinds facing the 
global and regional economy which does not leave Georgia 
unscathed. Therefore, the Audit Committee remains more vigilant 
than ever in seeking, with the help of external and internal auditors 
as well as management, to ensure in critical areas, such as the 
calculation of loan impairments, the accuracy at particular points in 
time of our financial releases and internal records. The more 
challenging economic context also potentially raises the 
operational risks within the Bank and again these are being closely 
monitored. One initiative planned for 2016 is the implementation of 
a “whistleblowing” or anonymous hotline for staff or external 
entities to alert the Bank to any potentially unsatisfactory practices.

The Committee met formally in person in each quarter of 2015 
(March, June, September, December), in accordance with the 
Bank’s quarterly financial reporting cycle and the cycle of 
Supervisory Board meetings. There were regular interim telephone 
meetings, mostly around planned releases of financial data, and 
also ad hoc communications between members and with Internal 
Audit, external auditors and management. 

AUDIT COMMITTEE REPORT

Committee Membership and Qualifications
The Committee continued in 2015 to comprise four Non-executive 
Directors of whom two are independent NEDs, Nikoloz Enukidze 
and Stefano Marsaglia. Nikoloz has in the past been Chairman of 
Bank of Georgia and Stefano is Chairman of investment banking at 
Mediobanca. The other two committee members, Eric Rajendra and 
myself, were originally nominated to the Supervisory Board by two 
of the Bank’s shareholder IFIs, IFC and EBRD respectively. The 
Board, after assessing our links with the respective shareholders, 
the fact that we have been acting “independent” in letter and spirit 
on all matters concerning the Bank, and how the Board would 
expect to assess our independence under the key benchmarks of 
the UK Corporate Governance Code, has deemed us to be 
independent.

All current members of the Committee (see biographies on pages 
84 – 85 of the Annual Report) possess a detailed understanding of 
the financial sector, with backgrounds primarily in banking, and 
most have served on (or chaired) other banks’ audit and also risk 
committees. The Committee therefore has sufficient recent and 
relevant expertise to operate effectively and calls upon other expert 
internal and external resources when required.

The Audit Committee is acutely aware of the even higher standards 
expected of the Bank’s disclosure, record-keeping and controls 
associated with its intended Premium Listing and will continue to 
work to ensure these are fully met and maintained. 

Committee Role and Meetings
The Audit Committee, which holds delegated authority from the 
Supervisory Board and powers explicitly attributed to it by Law, has 
multiple areas of responsibility and focus. Its first priority is to 
ensure the integrity (accuracy and full disclosure) of the Bank’s 
financial reporting, looking hardest at areas of reporting risk, 
supervising the proper interpretation of accounting rules. Second, 
the Committee oversees the Bank’s systems of internal control in 
relation to financial reporting, fraud and compliance with prevailing 
laws and regulations, also evaluating management’s competence in 
this task. The Committee relies heavily on Internal Audit to provide 
an objective and professionally sceptical view of how the Bank is 
handling a number of key reporting and record-keeping tasks. The 
Committee also makes recommendations on the appointment and 
remuneration of external auditors and seeks to maximise the value 
of the external audit relationship. 

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AUDIT COMMITTEE REPORT
CONTINUED

The table below describes the committee composition and formal meeting attendance for 2015: 

Audit Committee Composition

Name

Position

Nicholas Dominic Haag

Chairman 

Eric J. Rajendra

Nikoloz Enukidze

Stefano Marsaglia

Member

Member

Member

Year of 
Appointment

Scheduled 
Meetings 
Eligible To 
Attend

Scheduled 
Meetings 
Attended

Additional 
Meetings 
Eligible to 
Attend

Additional 
Meetings 
Attended

2013

2012

2014

2014

4

4

4

4

4

4

4

2

9

9

9

9

9

9

9

8

The Bank’s CEO, CFO and other Management Board members (in 
particular the CRO) were on occasion invited to participate in Audit 
Committee meetings together routinely with the Head of Internal 
Audit.  Minuted meetings generally took place on the day prior to 
Supervisory Board meetings and the Audit Committee made a 
formal report as a separate agenda item in the latter, this also 
being minuted. 

The Audit Committee Policy of the Bank is set out on TBC’s internet 
web site at the IR Website

This Policy document was last reviewed, amended and agreed by 
the Committee in February 2014 and approved by the Board in 
March 2015. 

Assessment of Effectiveness 
The Audit Committee Effectiveness Review is conducted every year 
by the Board and the individual Committee members in order to 
assess the Audit Committee’s performance, as per international 
best practice standards. 

The review conducted for the year 2015 was completed in March 
2016 and concluded that the Committee operates effectively and 
carries out all its responsibilities as laid out in its Charter.

Planning and Release of Financial Statements
Since 2014 (and IPO) the Audit Committee assumed the role of 
comprehensively pre-vetting all audited and auditor-reviewed 
financial releases. Accordingly, the Audit Committee reviewed 
during the year the releases of half-year and full-year financial 
statements, making recommendations to the Supervisory Board to 
approve these. The Committee also had pre-release sight of the 
third quarter results and held discussions with management about 
each of these releases, typically with a multi-stage drafting, review 
and approval process. The Audit Committee has reviewed all data 
and narrative comment and concluded that the full year financial 
statements are complete, clear, balanced and consistent with the 
Committee’s understanding of the facts. Likewise, we considered 
and are satisfied with transparency on the Bank’s liquidity and 
capital adequacy statements.

The Audit Committee held multiple audit planning meetings with 
PwC in 2015, commencing formal audit planning in June. The Audit 
Committee had the opportunity, without management present, to 
highlight areas it wished the external audit to focus on, flagging 
relevant issues and trends. The Committee has evolved towards a 
policy of regular quarterly face to face status discussions with PwC 
as part of its formal Audit Committee meeting agendas, proactively 
and mutually addressing any material audit or control issues. PwC 
has started to attend not only Audit Committee but also parts of 
Supervisory Board, as well as Management Board, meetings. In 
addition, as Chairman of the Audit Committee, I have regular, 
candid and free-form private sessions with PwC also between 
Committee and Board meetings. In recent meetings with PwC, in 
addition to discussion around valuation of fixed assets, impairment 
of intangible assets and other topics, we have focused on the Bank’s 
new methodology for calculating loan impairments and provisioning 
and on the interpretation of, preparedness for and implications of 
IFRS 9 on banks in general. The Bank has embarked on a tender to 
select an adviser to assist it on preparing for implementation of 
IFRS 9 and to ensure that we are in a position as soon as possible to 
guide investors and other key constituencies on these important 
changes and what they may mean for the Bank.

Other Areas of Audit Committee Focus
We have assessed the reasonableness and appropriateness of 
critical accounting policies.  The main area of accounting judgment 
involved the valuation of loans issued and related impairment 
charges and loan loss provisions. 

The Bank revised the accounting treatment of its portfolio of 
investment securities. These changes are described in detail in the 
financial statements. The investments that the Bank intends and 
has the ability to hold to maturity are now classified as Bonds 
Carried at Amortised Cost in the Consolidated Statement of 
Financial Position, some GEL 372 million of such securities being 
recorded at year end, the vast majority being Ministry of Finance 
Treasury Bills. In accordance with IAS 39, these investments were 
moved from the Available for Sale category to Loans and 
Receivables category. The Audit Committee discussed this change, 
also with PwC, and is satisfied that it meets best practice 
disclosure and gives extra clarity on the composition and purpose 
of the portfolio.

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The most significant change in the Bank’s accounting estimates over 
2015 was the implementation of the Bank’s new provisioning policy 
and definition of non-performing loans. The Audit Committee has 
worked closely alongside the Risk Committee and members of the 
Management Board (in particular the Bank’s Chief Risk Officer) in 
designing and implementing the Bank’s enhanced loan loss 
provisioning methodology with detailed advice from a specialist 
external adviser, Deloitte. The Audit Committee believes that this 
policy is now more accurate in assessing impairments of the loan 
portfolio, benefiting from more granular segmentation of the portfolio 
and comprehensive assessment of risk parameters for different loan 
segments, (calculated over three years of historic data). The Audit 
Committee notes that loan provisioning has risen from GEL 150 
million to GEL 194 million over the course of 2015 and this latter sum 
would have been GEL 5.6 million higher under the previous 
provisioning methodology. The Audit Committee is satisfied, based on 
a review of the new methodology, questions posed to the Finance and 
Risk teams and conversations with external auditors, that this 
presents a realistic picture of the credit status of the Bank’s loan 
portfolio. The Bank has also moved to a revised and more market-
typical definition of non performing loans as loans 90 days+ past due 
or loans with underlying well-defined weaknesses regardless of the 
existence of any past-due amount or of the number of days past 
due. Audit Committee believes that this definition is more meaningful 
than the one the Bank previously used. The Audit Committee, 
benefiting from work streams led by the Risk Committee, continues to 
monitor on a regular basis major individually-assessed loans on the 
Bank’s watch list and collectively-assessed loans including those that 
are less than 90 days past due (and not yet classified as impaired) to 
calibrate any deterioration of credit quality that may feed through 
into impairments. 

The Audit Committee has also paid close attention to the changes in 
the reporting and operational segmentation of the Bank’s different 
businesses and clients, an evolution partly designed to reflect the 
Bank’s integration of Bank Constanta. Certain borrowers and 
depositors have been recategorised from the Retail segment to the 
Micro segment. The Audit Committee is satisfied that this presents 
a realistic view of the Bank’s different businesses and is supported 
by changes to the Bank’s management structures.

In 2015 the Bank carried out a revaluation of its own-use Land, 
Premises and Construction in Progress and investment property 
(for disclosure purposes) which resulted in some significant 
valuation increases. Baker Tilly was involved in this process. The 
Audit Committee is satisfied that reported increases in valuation 
were validated by a credible external specialist, this being the first 
external revaluation of Land, Premises and Construction in 
Progress since 2012, and used a process based on the real market 
valuation of equivalent assets adjusted for the specifics of our 
portfolio versus these benchmarks.

In 2015 Audit Committee undertook for the first time a review of the 
Bank’s internal tax department. We interviewed this unit to satisfy 
ourselves on the adequacy of their resourcing, governance and 
quality of personnel. We investigated the key tax issues, scope for 
process automation and real time tax reporting in this area as well 
as their ability to forecast tax. We concluded that this unit is fit for 
purpose, is not overcomplicated by multiple tax jurisdictions and is 
in compliance with the Bank’s tax obligations. 

Internal Audit and Control Environment
The Audit Committee meets regularly with the Head of Internal Audit 
with no management present, and benefits from the department’s 
objective assurance and insights. As Chairman of the Committee, I am 
in at least monthly contact with the Head of Internal Audit. The 
Committee routinely reviews Internal Audit’s annual and rolling three 
year plan, provides feedback on it and authorises any changes to its 
scope. We provide targets for and formal assessment of Internal Audit 
and ensure that it is effective, suitably embedded in the organisation 
and respected by management and of use to them. The head of 
Internal Audit now routinely attends monthly Management Board 
meetings. Audit Committee solely determines Internal Audit’s budget 
and compensation. We are satisfied that Internal Audit has sufficient 
resources to perform its role and Audit Committee has where 
necessary requested additional funds for Internal Audit to purchase 
the training and tools necessary for it to function effectively.

We have extended the remit of Internal Audit. Internal Audit now 
undertakes its own assessment of financial and regulatory 
reporting to give the Committee (and management) further 
assurance on the integrity of our reported numbers. We have also 
asked Internal Audit to assess, in the second half of 2016, the 
adequacy and effectiveness of the Bank’s revised risk management 
framework to ensure that it is being implemented according to plan. 
Internal Audit has expanded its role to include the internal audit of 
branches previously within Constanta Bank (which used to have its 
own internal audit function). Internal Audit played an important role 
in 2015 in the investigation of a couple of internal fraud cases. As 
soon as these frauds came to light, Internal Audit escalated them to 
the Audit Committee (and to Bank management) in accordance with 
newly-refined escalation procedures. procedures and the 
consequences were calibrated and contained.

Audit Committee has increasingly organised Internal Audit’s plan to be 
risk-weighted (i.e. investigate the higher risk priorities more frequently 
and in greater depth) and also more flexible, allowing it to conduct 
one-off projects where the Supervisory or Management Boards wish it 
to undertake special investigations arising from situations where the 
Bank may have heightened vulnerability. Internal Audit plans to invest 
in specialist software and has down-selected a preferred vendor to 
speed up some of its more routine tasks, allowing it to concentrate on 
its most added-value missions. 

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AUDIT COMMITTEE REPORT
CONTINUED

As usual, we have reviewed the robustness of the Bank’s controls, 
working with external auditors and also with Internal Audit to track 
closely any identified shortcomings and scrutinising remediation 
follow-up with vintage analyses being carefully maintained. KPIs in 
respect of the reduction of deficiencies identified by internal audit, 
however minor, continue to be cascaded down to branch and 
departmental level and also included in KPIs for members of the 
Management Board. Audit Committee regularly reviews progress in 
this vital discipline and alerts the Chairman of the Management 
Board, Divisional heads and the full Supervisory Board where it 
occasionally sees intractable problems and insufficient effort at 
continuous process improvement. The Audit Committee was 
pleased to note that in 2015 there was an improvement in the rate of 
remediation of deficiencies identified by internal audit. Audit 
Committee has asked Management and Internal Audit to ensure 
that the operational standards of previous Constanta Bank 
branches, whilst improving, are brought up to the high level existing 
in the rest of the Group. We have also asked Internal Audit to 
monitor more regularly the control standards in all subsidiaries of 
the Group, in particular at TBC Kredit in Azerbaijan given the 
deteriorating economy in this country.

In 2015 the Bank undertook a review of the information security 
resilience of the Bank, with the help of a specialist external adviser. 
This has brought to light a number of areas for improvement. Audit 
Committee is very focused on in particular cyber security and 
access control within the Bank, these areas being subject to special 
ongoing review with the head of the Bank’s IT Division delegated to 
lead the improvement process. A specialist IT internal auditor was 
hired and has already extensively reported and will continue to do 
so. We have also asked our external auditor PwC to probe the 
Bank’s information technology systems general controls and fraud 
risk assessment procedures to the extent necessary for its annual 
financial audit process. 

Audit Committee has sought to involve all Management Board 
members in contributing to Internal Audit’s 2016 audit plan by 
identifying all key processes under individuals’ supervision and 
ranking them in a priority-based hierarchy. The intention is to use 
this as a double check to ensure that Internal Audit and the Audit 
Committee are properly aware of all processes and risk areas 
within the Bank and to drive risk-awareness, accountability and 
involvement for all members of senior management.

External Auditor Independence and Reappointment
The Audit Committee is responsible for the assessment of the 
performance, objectivity and independence of the external auditor 
and the delivery of a quality audit. Each year the Audit Committee is 
required to consider the re-appointment of the auditors, the 
suitability of the lead engagement partner as well as the wider audit 
team and the remuneration and terms of engagement for the 
chosen auditor.  2015 has been the eighth year in which PwC has 
audited the Bank. We remain satisfied that PwC continues to offer 
an independent, professional and cost-effective service. We 
reached this decision on the basis of their openness to challenge, 
our perception of their proper independence from management, the 
very low level of prior year financial restatements and PwC’s 
proven ability to meet our tight reporting deadlines. It is the 
Committee’s current intention, subject to suitable contract terms, 
to recommend that we proceed with PwC for the year 2016 audit, 
after which we will consider whether it would be appropriate to 
conduct an external audit tender. 

Audit Committee is rigorous in ensuring that all non-audit 
assignments to PwC are vetted by us in order to ensure the proper 
independence of judgement of our external auditor. We have hired 
PwC for work associated with our Premium Listing as this is 
justified by the synergies with their role as our external auditor. The 
Audit Committee and management are in agreement that we should 
look to other providers for future non-audit services where they 
offer an economically and professionally equivalent alternative. The 
Audit Committee policy adopted in 2015 formally introduces new 
rules on the engagement and remuneration of the Bank’s external 
auditor in relation to the performance of non-audit services. 
Essentially, we will only use PwC for non-audit services where such 
a contract has been pre-cleared with Audit Committee and where 
there is either a clear synergy with PwC’s audit role or where PwC 
offers superior competence or materially better commercial terms. 
As stated, we remain satisfied that PwC demonstrates a sufficient 
degree of independence and objectivity in its role as the  
Bank’s external auditor.

MR NICHOLAS HAAG
CHAIRMAN OF THE AUDIT COMMITTEE

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REMUNERATION COMMITTEE REPORT

The Remuneration Committee advises the Supervisory Board on the compensation system for the Supervisory and Management Boards, 
including reviewing the achievements of and determining compensation for the Supervisory Board and Management Board, the heads of 
TBC Bank’s business segments as well as for certain employees of the Bank. The Remuneration Committee is also responsible for 
approving members of the long-term management incentive programme and supporting its development, setting the compensation policy 
relative to the dismissal of key members of the management, and approving annual reports of remuneration policy and practice. 

The Remuneration Committee Policy of the Bank is set out on TBC’s Investor Relations website.

The following describes the Committee composition and meeting attendance in 2015:

Remuneration Committee Composition

Name

Irina Schmidt

Position

Chairman

Year of 
Appointment

2012

Eric J. Rajendra

Independent Member

2015

Nicholas Dominic Haag Independent Member

2013

Nikoloz Enukidze

Independent Member

2013

Scheduled 
Meetings Eligible 
to Attend

Scheduled 
Meetings Attended

Additional 
Meetings Eligible 
to Attend

Additional 
Meetings Attended

4

1

4

4

4

1

4

4

4

1

4

4

4

1

4

4

Assessment of Work Completed 
In 2015 the Remuneration Committee worked on the following items in line with its responsibilities and obligations:

New Compensation System for 2015-2018 
In 2015, the Committee approved the engagement of EY Georgia to provide recommendations on the Bank’s New Compensation System for 
2015-2018 for the Supervisory Board, the Management Board and the Middle Management.

The New Compensation System 2015-2018 for the Bank’s Supervisory and Management Board was approved by the Bank’s shareholders at 
the AGM on 19 May 2015.

Approval of Management Remuneration and KPI Assessments 
The Committee assessed the Management Board performance against KPIs and set remuneration in accordance with the Senior 
Management Compensation System adopted in 2015. 

Approval of KPIs for 2016 
The Committee discussed and updated the 2016 KPIs for the Senior Management of the Bank in accordance with the Management Board 
Compensation System adopted in 2015. 

Assessment of Effectiveness
The Remuneration Committee Effectiveness Review is conducted every year in order to assess the performance of the Committee. This 
assessment is carried out by Committee members themselves and by the Supervisory Board as a whole, in line with international 
standards of best practice in corporate governance. The 2015 Remuneration Committee review has found that the Committee effectively 
fulfilled all of its responsibilities and obligations.

Remuneration Disclosure 
Compensation of the key management personnel and supervisory board members is presented below:

In Thousands of GEL

Saleries and bonuses
Cash settled bonuses related to share-based compensation
Equity-settled share-based compensation

Total

2015

2014

2013

Expense

9,939
4,748
6,864

21,551

Accrued 
liability

867
5,254
–

6,121

Expense

10,096
1,463
2,192

13,751

Accrued 
liability

3,929
2,012
–

5,941

Expense

8,783
1,692
1,671

12,146

Accrued 
liability

3,798
1,692
–

5,490

IRINA SCHMIDT
CHAIRMAN OF THE REMUNERATION COMMITTEE

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CORPORATE GOVERNANCE AND NOMINATION 
COMMITTEE REPORT

The Committee is responsible for developing corporate governance 
principles and guidelines applicable to TBC Bank, assessing the 
alignment of the Bank’s governance practice with international 
standards of best practice, selecting and screening individuals 
qualified to become candidates for Supervisory Board and 
Management Board membership, considering and making 
recommendations to the Supervisory Board on the composition of the 
Supervisory Board and the Management Board, as well as on the 
composition and structure of the Supervisory Board Committees.

four members of the Supervisory Board. Members meet on a 
quarterly basis and schedule additional meetings when appropriate. 
The committee is chaired by Eric J. Rajendra.

The Corporate Governance and Nomination Committee Policy of the 
Bank is set out on TBC’s Investor Relations website.

The following describes the committee composition and meeting 
attendance in 2015:

The Corporate Governance and Nomination Committee consists of 
Corporate Governance and Nomination Committee Composition

Year of 
Appointment

Scheduled 
Meetings Eligible 
To Attend

Scheduled 
Meetings Attended

Additional 
Meetings Eligible 
to Attend

Additional 
Meetings Attended

Name

Position

Eric J. Rajendra

Chairman

Badri Japaridze

Irina Schmidt

Member

Member

2012

2012

2012

Nikoloz Enukidze

Independent Member

2013

4

4

4

4

4

4

4

4

–

–

–

–

–

–

–

–

Assessment of the Work Completed
In 2015 the Corporate Governance and Nomination Committee worked 
on the following items in line with its responsibilities and obligations:

New Members of the Supervisory Board 
The Committee reviewed and approved the initiative of Board 
members to appoint Nikoloz Enukidze as the Senior Independent 
Director (SID). 

The Board has employed the services of an outside talent selection 
agency, Korn Ferry, a leading consultancy in the field in the UK, in 
order to recruit a suitable candidate for the position of an independent 
Non-executive Directors (INED). The Committee reviewed and 
approved the selection of the headhunter and requirements for the 
new independent board member. The committee will be actively 
involved in the interviews of the short listed candidates and in the 
selection of the final candidate. 

Succession Planning Policy
The Committee worked on the Succession Planning Framework and 
heard and noted the positions of the Management Board members 
throughout the year. On 22 September 2015, the Committee 
presented and recommended appropriate Succession Planning 
frameworks for each of the Deputy CEOs.

Key members of the Management Board and middle management 
have been identified for succession planning at the CEO and Deputy 
CEO level. The committee has identified strong and weak areas for 
each candidate and developed a plan for further professional 
development. The recommended succession planning framework 
ensures that the Company builds an appropriate internal leadership 
pipeline and includes initiatives that cover additional qualification 
courses, training opportunities and recommendations on 
developing generalist and specialist skills as needed.

Supervisory Board Structure of Subsidiaries
The Committee reviewed the current Supervisory Board structures 
for the Bank’s subsidiaries, noting that these are effective and 
appropriate for the respective companies. 

92 

The Committee also noted that relevant training will be provided for 
the Subsidiary Board members.

Induction and Training
New Directors of the Supervisory Board receive induction training 
shortly after appointment. Further professional development 
opportunities are provided based on the work Directors carry out on 
different Supervisory Board committees. In 2015, the Corporate 
Governance and Nomination Committee was involved in developing a 
specialised intranet for the Supervisory Board members. The website 
acts as a portal of all materials, minutes and support documents 
relevant to the work of the Supervisory Board, making the current and 
archived information easily accessible to all Directors.

The Committee has implemented a development programme for 
the members of the Supervisory and the Management Boards. 
Members of both Boards are required to complete a self-
assessment process at the end of the year, where the members of 
the Supervisory Board and the Management Board identify a 
relevant development programme. In 2015, the Corporate 
Governance and Nomination Committee approved a special training 
for the Committee members to be delivered by the Institute of 
Directors (IoD), a leading consultancy in this area. The training was 
conducted on 17 March 2016.

Assessment of Effectiveness 
The Corporate Governance and Nomination Committee 
effectiveness review is conducted every year in order to assess the 
Committee’s performance. This assessment is carried out by 
Committee members themselves and by the Supervisory Board as 
a whole, in line with international standards of best practice in 
corporate governance. The 2015 Corporate Governance and 
Nomination Committee review has found that the Committee 
effectively fulfilled all of its responsibilities and obligations.

ERIC J. RAJENDRA
CHAIRMAN OF THE CORPORATE GOVERNANCE AND 
NOMINATION COMMITTEE

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RISKS, ETHICS AND COMPLIANCE COMMITTEE REPORT

The Risk, Ethics and Compliance Committee (RECC) is responsible 
for reviewing, assessing and recommending any actions to be taken 
by the Supervisory Board regarding TBC Bank’s risk management 
strategy, risk appetite and tolerance, risk management system and 
risk policies. In addition, the RECC reviews and approves exposures 
to 20 largest borrower groups of and borrowers with aggregate 
liability to TBC Bank exceeding 5% of TBC Bank’s Basel capital. 
Other main responsibilities of the committee are to supervise TBC 
Bank’s commitment to the highest standards of ethical behaviour 
and to oversee TBC Bank’s compliance function.

RECC consists of four members of the Supervisory Board and 
members meet in person on a quarterly basis. If required, the 
Committee holds additional meetings via electronic 
communications, including meetings held in accordance with 
RECC’s loan approval responsibility. The Committee is chaired by 
Nikoloz Enukidze, an Independent Member of the Board. 

The Risks, Ethics and Compliance Committee Charter of the Bank is 
set out on TBC Bank’s Investor Relations website. 

The following describes the committee composition and meeting attendance in 2015:

Risk, Ethics and Compliance Committee Composition

Name

Position

Nikoloz Enukidze

Chairman

Year of 
Appointment

2014

Nicholas Dominic Haag Independent Member

2013

Badri Japaridze

Irina Schmidt

Member

Member

2012

2012

Scheduled 
Meetings Eligible 
To Attend

Scheduled 
Meetings Attended

Additional 
Meetings Eligible 
to Attend

Additional 
Meetings Attended

4

4

4

4

4

4

4

4

11

11

11

11

11

11

11

11

RECC views training as important tool in carrying out its duties. In 
June, we organised training for our Board members and senior 
management on “Strategic Value of Compliance and AML”. Committee 
members also visited insider trading and AML training organised by 
the Compliance department for the Bank’s employees, in order to 
underscore the importance assigned to this training by the Board. 

RECC had four formal meetings in each quarter of 2015. RECC 
meetings normally last four-five hours and are attended by the 
Bank’s CEO, CFO, CRO, Chief Compliance Officer and other senior 
members of the management team. 

The full Directors’ Statement on Risk Management and Internal 
Control is provided on page 99.

Assessment of Effectiveness
The Risks, Ethics and Compliance Committee Effectiveness Review is 
conducted every year by the Board and the individual Committee 
members in order to assess the RECC performance, as per 
international standards of best practice in corporate governance. 
During the year 2015, the Committee was effective in overseeing the 
Bank’s risk management, compliance activities and ethical standards.

NOKOLOZ ENUKIDZE
CHAIRMAN OF THE RISK, ETHICS AND COMPLIANCE COMMITTEE

Assessment of the Work Completed 
2015 was year of significant progress for our Risk Management. 
Transformational project started by our CRO George Tkhelidze and 
his team at the end of 2014 achieved important milestones. We 
made significant senior additions to our risk management team and 
increased sophistication and granularity of risk management 
processes in line with most recent best practices. We implemented 
new more sophisticated Risk Appetite Framework, which is better 
aligned with business strategy and with internal planning / 
budgeting process, also enabling us to cascade more efficiently 
Risk Appetite parameters set by the Board down to every business 
unit. New IFRS loan provisioning policy launched at the end of 2015 
will help us to measure and manage our portfolio risk better.

The Committee was actively involved in this transformational 
project providing support to the management team and closely 
monitoring the process. In addition to our four formal meetings of 
the Committee, RECC members had many informal meetings and 
discussions with our risk management team, our regulators, 
consultants and auditors. 

RECC had quarterly discussions of bank’s risk management results, 
macro-economic environment and its past and forecast impact on the 
Bank’s loan portfolio. RECC also heard regular updates on 
implementation of the Bank’s compliance programme for 2015.

During the year, RECC reviewed number of important risk 
management and compliance policy documents, including updated 
Risk Appetite Framework, ICAAP document, revised IFRS 
provisioning methodology, Operational Risk Management 
Framework, Liquidity Risk Policy, FX Risk Policy, Interest Rate Risk 
Policy, Anti-Money Laundering Policy, Liquidity Contingency Plan 
and Code of Ethics. In addition to this, in the context of macro 
development and local currency devaluation broadly consistent with 
the regional and global trends, RECC was actively involved in 
Portfolio management activity discussions and in review of 
management’s portfolio monitoring results.

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MANAGEMENT BOARD

The Management Board is responsible for TBC’s day-to-day management, with the exception of functions reserved to the General Meeting 
of Shareholders and the Supervisory Board. The Supervisory Board appoints the members of the Management Board for renewable terms 
of four years and is also in charge of their dismissal. Banking regulations contain certain limitations as to who may become a member of 
the Management Board and criteria that each director must fulfil. The scope of authority of each member of the Management Board is 
defined by a contract entered into with the director upon appointment.

Members of the Management Board

VAKHTANG BUTSKHRIKIDZE
CEO
Vakhtang joined TBC Bank as a Senior Manager of the Credit Department in 1993 and was 
elected as Deputy Chairman of the Management Board in 1994. He became Chairman of the 
Management Board in 1996. Since 1998, he has held the position of CEO of TBC Bank and 
has headed a number of TBC’s committees. Vakhtang is also a member of the Supervisory 
Boards of the Association of Banks of Georgia and is Chairman of the Financial Committee 
of the Business Association of Georgia. Since 2011 he has also held the position of member 
of the Supervisory Board of the Partnership Fund, Georgia. In 2016, Vakhtang joined the 
Visa Central & Eastern Europe, Middle East and Africa (CEMEA) Business Council. In his 
earlier career, Vakhtang acted as Junior Specialist at the Institute of Economics, Academy 
of Sciences of Georgia, as well as an Assistant to the Minister of Finance of Georgia 
between 1992 and 1993. In 2001, Vakhtang was honoured with the “Best Businessman of the 
Year” award by Georgian Times Magazine and in 2011, he was recognised as the “Best 
Banker 2011” by GUAM – Organization for Democracy and Economic Development award. 
Vakhtang was also named as the CEO of the Year 2014 in Central and Eastern Europe and 
the CIS by EMEA Finance magazine. Vakhtang obtained an MBA from the European School 
of Management in Tbilisi in 2001. He graduated from Tbilisi State University in 1992 with a 
degree in Economics and holds post graduate qualifications from the Institute of 
Economics, Academy of Sciences of Georgia. 

PAATA GADZADZE
FIRST DEPUTY CEO
Paata joined TBC Bank in 1994 as Deputy General Director of TBC Bank and was appointed 
to the Management Board in 1996. In 2005, he was also Head of the Credit Department. 
Paata has held the position of First Deputy CEO since 1998. Since 2014, he has held the 
position of the member of the Supervisory Board of TBC Leasing. Since 2016, Paata serves 
as a lecturer at the Free University, Georgia. Between 2000 and 2004, he also served as 
CEO of Georgian Pension and Insurance Holding. In his earlier career, Paata was an 
Assistant to the Minister of State Property Management between 1992 and 1994. Paata also 
held the position of a lecturer at the European School of Management in Tbilisi between 
1994 and 2004. Paata graduated from Tbilisi State University in 1992 with a degree in 
Economics and holds a postgraduate qualification from the Institute of Economics, 
Academy of Sciences of Georgia. 

GIORGI SHAGIDZE
DEPUTY CEO, CFO
Giorgi became Deputy CEO and Chief Financial Officer of TBC Bank and was appointed to 
the Management Board in 2010. From 2011 until its merger with TBC Bank in 2015, he 
served as a member of the Supervisory Board of Bank Constanta. Giorgi also is a Board 
Member of the Georgian Stock Exchange. Prior to joining TBC Bank, Giorgi acted as a Global 
Operations Executive for Barclays Bank Plc between 2008 and 2010. In his earlier career, 
Giorgi worked at the Agro Industrial Bank of Georgia at various positions including as the 
Head of the Credit Investment Department and Head of International Payments between 
1996 and 2001. Between 2001 and 2005, he worked at Tbiluniversalbank, where he held the 
positions of CEO, Deputy CEO, and Head of IT and Branch Manager. In 2005, he became 
Director of the Distribution Channels Division at Bank of Georgia before becoming Deputy 
CEO of Peoples Bank of Georgia in 2005. Giorgi obtained an MBA degree from the University 
of Cambridge Judge Business School in 2008. He graduated from Tbilisi State University in 
1997 with a degree in Economics.  

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VANO BALIASHVILI
DEPUTY CEO, COO
Vano joined TBC in 1999 as Head of Service, Internal Audit and Control. He became Finance 
Division Chief in 2000 and has held the position of Deputy CEO, Chief Operating Officer since 
2002. Since 2008, Vano has also held the position of Chairman of the Supervisory Board of 
UFC. Between 1993 and 1995, he held the positions of Intern Accountant and Accountant at 
Commercial Bank Sandro and Chief Accountant at Commercial Bank Shalen. Between 1995 
and 1999, he held the positions of Economist, Foreign Exchange Division, Head of the 
Foreign Exchange Department, and Head of the Internal Audit Department at JSC TbilCredit 
Bank. Vano graduated from Tbilisi State University in 1992 with a degree in Economics and 
obtained an MBA from the European School of Management in Tbilisi. In 2011 he obtained a 
Master’s Certificate in Project Management from George Washington University School of 
Business. 

GEORGE TKHELIDZE
DEPUTY CEO, CHIEF RISK OFFICER
George joined TBC Bank in 2014 from Barclays Investment Bank, where he held the position 
of Vice President in the Financial Institutions Group (FIG), EMEA since June 2011. Prior to 
this, from September 2009 he was an Associate Director in Barclays Debt Finance and 
Restructuring Teams. During his career with Barclays in London, George worked on and 
executed multiple M&A, debt and capital markets transactions with European financial 
institutions. In his earlier career in Georgia, George held various managerial positions at 
ALDAGI insurance company, where he also served as Chief Executive Officer. George 
graduated from the London Business School with an MBA degree (2009). He also holds 
Master of Laws degree (LL.M) in International Commercial Law from the University of 
Nottingham (2002) and Graduate Diploma in Law from Tbilisi State University (2000). 

DAVID TSIKLAURI
DEPUTY CEO, CORPORATE BANKING
David joined TBC Bank in 2014 from Deutsche Bank, where he served as the Vice President 
of the Capital Markets and Treasury Solutions team since 2011. He has specific expertise in 
the origination, structuring and execution of public and private transactions and principal 
investment trades in several countries, including the Emerging Markets. Prior to this, David 
worked as an Associate in the Debt Capital Markets Department at Deutsche Bank. In his 
earlier career, he served as the Head of Investor Relations at TBC Bank during 2005-2006. 
David obtained his MBA degree from London Business School in 2008. He also holds MSE and 
BSE degrees from the Georgian Technical University. 

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MANAGEMENT BOARD  
CONTINUED

NINO MASURASHVILI
DEPUTY CEO, RETAIL AND SME BANKING
Nino joined TBC in 2000 as a Manager in the Planning and Control Department and became 
head of that department in 2002. Between 2004 and 2005, she acted as Head of the Sales 
Department and Retail Bank Coordinator. Nino was appointed as Deputy CEO, Retail and 
SME Banking in 2006. Between 2006 and 2008, Nino was the Chairman of the Supervisory 
Board of UFC. During 2011-2015 she also held a position of a member of the Supervisory 
Board of Bank Constanta until its full merger with TBC Bank. Since 2011, Nino has been a 
member of the Supervisory Board of TBC Kredit. In her earlier career, she held the 
positions of Credit Account Manager, Credit Officer, Financial Analyst (Financial 
Department) and Head of the Financial Analysis and Forecasting Department at JSC 
TbilCom Bank Between 1995 and 2000. Between 1998 and 2000, she also held the position 
of Accountant at the Barents Group. Nino graduated from Tbilisi State University in 1996 
with a degree in Economics and obtained an MBA degree from the European School of 
Management in Tbilisi. 

NIKOLOZ KURDIANI
DEPUTY CEO, MICRO BANKING
Nika has more than ten years of experience in the banking industry which includes five 
years at UniCredit Group in Austria, Turkey and Kazakhstan. Immediately before joining 
TBC Bank in 2014, Mr. Kurdiani was Managing Director at Kaspi Bank, a leading retail bank 
in Kazakhstan. Prior to obtaining his MBA degree in 2007, he served as Head of the Retail 
Banking Division of Bank Republic Georgia, Société Générale Group, and also held several 
positions at Bank of Georgia between 2003 and 2006. He has expertise in post-acquisition 
integration and restructuring, as well as retail and SME banking. Between 2008 and 2010, 
Nika held the position of Senior Sales Support Expert at the CEE Retail Division of Bank 
Austria, UniCredit Group, responsible for Turkey, Kazakhstan, Ukraine and Serbia. Between 
2010 and 2013, he was Head of the Retail Division of ATF Bank, UniCredit Group in 
Kazakhstan. Nika obtained his MBA degree from IE Business School in 2007. He also holds 
an MSc degree in International Economics from the Georgian Technical University and 
completed BBA studies at Ruhr-University Bochum in Germany and the Caucasus School of 
Business. 

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Other Committees 
The Inside Information Committee deals with the identification, 
control and disclosure of the inside information and acts as the first 
point of contact in cases of leaks of the inside information or 
rumours. The Committee is chaired by the CEO with membership 
comprised of top and middle managers.

The Customer Experience Management Committee is responsible 
for overseeing and ensuring customer satisfaction. The Committee 
is chaired by the CEO with membership comprised of top and middle 
managers. 

The IT Steering Committee is responsible for prioritisation and 
approval of IT projects and the IT project portfolio performance 
oversight. The Committee is chaired by the  CEO with membership 
comprised of top and middle managers. 

The Information Security Steering Committee supervises and 
controls information security and business continuity within the 
Bank’s management system. The Committee is chaired by the 
Deputy Chief Information Officer with membership comprised of top 
and middle managers.

The Change Advisory Board Committee is responsible for the 
review and approval of all IT related change requests initiated by 
different business units. The Committee is chaired by the Deputy 
Chief Information Officer with membership comprised of top and 
middle managers. 

In order to effectively carry out its daily responsibilities, the 
Management Board has established the following committees: 
Management Board Risk Committee, Assets and Liabilities 
Management Committee (ALCO), Operational Risk Management 
Committee, Inside Information Committee, Customer Experience 
Management Committee, IT Steering Committee, Information 
Security Steering Committee, Change Advisory Board Committee.

Management Board Risk Committee
The Management Board Risk Committee was established to guide 
bank-wide risk management activities and monitor major risk 
trends to ensure the risk profile complies with TBC’s established 
risk appetite. The Management Board Operational Risk Committee 
makes decisions related to operational risk governance while the 
Assets and Liabilities Management Committee (ALCO) is 
responsible for the implementation of asset-liability management 
policies.

Assets and Liabilities Management Committee (ALCO) 
The ALCO is responsible for overseeing the effective 
implementation of TBC Bank’s asset and liability management 
policies in order to (I) maximize shareholder value and enhance 
profitability, (II) ensure that liquidity, interest rate, foreign 
exchange, capital adequacy and interbank counterparty risks are 
managed efficiently within the Risk Appetite Statement, and (III) 
ensure compliance with existing covenants and limits from the 
NBG, IFIs and other third parties. 

The functions of the ALCO include setting and monitoring risk 
exposure limits based on reports, analysis, forecasts, stress tests 
and hypothetical scenarios prepared by TBC’s financial risk 
management and other functions, approving risk management 
methodologies, making decisions and amendments to TBC’s asset 
liability structure, approving risk hedging instruments, and 
deciding on corrective actions in case specified limits are breached. 
The ALCO is given authority to make a number of decisions 
regarding TBC’s assets and liabilities under its governing 
documents, although authorisation for certain decisions is reserved 
to the Management Board.

Operational Risks Committee 
The Operational Risks Committee is responsible for reviewing 
operational risks faced by the Bank, overseeing these risks and 
making decisions in order to minimise them. The Operational Risks 
Committee functions are to review and approve operational risk 
management policy; review and approve recommendations related 
to the development of the risk management framework; review and 
approve the limits of risk insurance; discuss reports on operational 
risks; monitor critical risks; and prepare recommendations for the 
Management Board on these issues.

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  Risk Management Objectives and Principles
  Key Risks
  Key Focus in 2015
  Risk Management Framework
  Risk Organisation and Governance
  Risk Reporting and Systems
    Credit Risk Management
    Liquidity Risk Management
    Market Risk
    Interest Rate Risk Management
    Operational Risk Management
    Reputational Risk Management
    Strategic Risk Management
    Compliance and AML Risk Management
    Internal Capital Adequacy Assessment Process

99
99
100
102
103
105
105
108
109
109
110
110
111
111
111

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Risk Management Objectives and Principles
TBC Bank operates a strong and independent, business minded risk 
management system. Its main objective is to contribute to the 
sustainability of risk adjusted returns through implementation of an 
efficient risk management system. Four major principles in the 
course of risk management have been adopted to enable the 
accomplishment of major objectives:
•  Govern risks in a transparent manner to obtain understanding 

and trust. Consistency and transparency in risk related 
processes and policies represent preconditions for gaining trust 
from various stakeholders. The communication of risk goals and 
strategic priorities to governing bodies and the provision of a 
comprehensive follow-up in an accountable manner are key 
priorities for risk staff.

•  Promote sustainable growth and TBC Bank’s resiliency through 

prudent risk management. Risk management represents a 
backstop against excessive risk-taking. Capital adequacy 
management and strong forward-looking tools and decision-
making ensure TBC Bank’s sustainability and resiliency. 
•  Ensure that risk management is an enabler of TBC Bank’s 

strategy. Risk staff provide assurance on the feasibility of the 
achievement of objectives through risk identification and 
management. Identification and the adequate pricing of risks, as 
well as risk mitigation actions, help generate desired returns and 
achieve planned targets.

•  Ensure that risk management represents a competitive 

advantage for TBC Bank. Comprehensive, transparent and 
prudent risk governance facilitates understanding and trust  
from multiple stakeholders and ensures the sustainability and 
resiliency of the business model and the positioning of risk 
management as TBC Bank’s competitive advantage and  
strategic enabler. 

Key Risks
The key risks faced by TBC Bank include credit risk, liquidity and 
market risks (including interest rate risk and foreign currency risk) 
and operational risk. Moreover, strategic, reputational and 
compliance risks are also recognised. 

Credit risk
As a provider of banking services, TBC Bank is exposed to risk of 
losses due to the failure of a customer or counterparty to meet its 
obligations to settle outstanding amounts in accordance with agreed 
terms. Credit risk is the most material risk faced by the Bank as long 
as it is engaged mainly in traditional lending activity with a simple 
balance sheet. Due to high dollarisation of the economy, currency 
induced credit risk is one of the significant components of credit risk, 
which relates to risks arising from foreign currency-denominated 
loans to un-hedged borrowers in the Bank’s portfolio. Credit risk also 
includes concentration risk, which is the risk related to credit portfolio 
quality deterioration due to large exposures provided to single 
borrowers or groups of connected borrowers, or loan concentration in 
certain economic industries.

Liquidity Risk
Liquidity risk is inherent in banking operations. Both funding and 
market liquidity risks can emerge from a number of factors which 
are beyond TBC’s control. Due to financial market instability, 
factors such as a downgrade in credit ratings or other negative 
developments can affect the price or ability to access funding 
necessary to make payments in respect of the Bank’s future 
indebtedness.

Market Risk
TBC Bank does not operate a trading book. Thus, its exposure to 
market risk comprises foreign exchange risk and interest rate risk 
in the banking book. Accordingly TBC’s only exposure to market risk 
is foreign exchange risk in its “structural book”, comprising its 
regular commercial banking activities having no trading, arbitrage 
or speculative intent. Due to high dollarisation of the economy in 
Georgia, movements in foreign exchange rates, can adverse effect 
TBC’s financial position. 

Interest Rate Risk 
Arises from potential changes in market interest rates that can 
adversely affect the value of TBC’s financial assets and liabilities. 
This risk can arise from maturity mismatches of assets and 
liabilities, as well as from the repricing characteristics of such 
assets and liabilities.

Operational Risk
Operational risk is the risk of loss resulting from inadequate or 
failed processes, people and systems or from external events. It 
includes legal risk, but excludes strategic and reputational risk. 

Reputational Risk
Reputational risk is the possible loss of the organisation’s 
reputational capital resulting in decline of the organisation’s overall 
value and/or increased regulatory or other costs. It includes 
adverse events related to ethics, safety, security, sustainability, 
quality, and innovation. 

Strategic Risk
Changes in market conditions, customer behaviour, and technology 
may all negatively impact the Bank’s results if adaptability to the 
environment is compromised. Respectively the Bank is exposed to 
strategic risk. 

Compliance Risk
The Bank is exposed to compliance risk given that it is governed by 
local regulations as well as creditor covenants. 

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Key Focus in 2015
2015 was a significant year for the risk management function of TBC Bank as the economy was affected by adverse external developments. 
The currency depreciated by approximately 30% resulting in debt burden appreciation of the largely dollarised customer base. As a result 
the Bank’s risk management tools and techniques were utilised at their maximum capacity, managing credit risk in a proactive manner and 
helping to minimise the impact of adverse developments on the Bank’s risk profile and profitability. Key focus activities are summarised 
below. 

Intense Portfolio Monitoring

Proactive Restructuring Offered  
to FX Borrowers Weakened by  
GEL Depreciation

•  In response to local currency devaluation, the Bank undertook scrutinised monitoring of the 
loan book both on a transaction and portfolio level. As a result of this monitoring process, 
individual borrowers affected by currency devaluation were identified and specific action 
plans were outlined; vulnerable products and industries were identified with underwriting 
criteria being revised accordingly. This approach enabled the Bank to keep credit risks 
within acceptable limits despite an unstable macro environment. 

•  The Bank offered restructuring to borrowers with foreign currency denominated exposures 
which were affected by the currency depreciation. The purpose of this restructuring process 
was to enable customers with increased debt burden to meet their credit obligations. Either 
loan maturity lengthening or conversion to local currency options was exercised by 
borrowers. Restructuring packages were tailor made to individual borrower needs 
especially in case of large borrowers. 

NPL and LLP Methodology Updates

•  The Bank updated its NPL methodology to harmonise it with international best practice so 

that it appropriately reflects portfolio quality, also resulting in better comparability of TBC’s 
NPL ratio with that of peers. In past years TBC Bank disclosed the share of 90 days past due 
and restructured loans in the total portfolio. From December 2015, TBC Bank applied an 
updated definition of Non-Performing Loans which incorporates loans with principal or 
interest overdue by more than 90 days and those with identified underlying well-defined 
weaknesses regardless of the amount or days in arrears. The Management believes that  
the updated definition results in a more accurate and sound classification of non-
performing exposures.

•   As of 31 December 2015, TBC Bank reports (IFRS) loan loss provisions based on a revised 

methodology. The methodology was developed in 2015 with the support of Deloitte. It 
increased the sophistication of assessment of impairment allowances resulting in enhanced 
accuracy. In particular, more granular segmentation of the portfolio was undertaken and 
various sophisticated risk parameters were applied for a more comprehensive assessment 
of losses. TBC Bank has also enhanced its assessment methodology for individually 
“significant” borrowers through the introduction of a scenario analysis. The updated 
provisioning methodology did not result in a material impact on the overall impairment 
allowances of the Bank. For more details, please refer to Note 9 of Audited Financial 
Statements of TBC Group.

•  The Bank is focused on continuous enhancement of its risk management practices in line 
with industry best practices adopted internationally. As a result the Bank undertook a 
comprehensive structural and functional review of risk management in 2015. The four 
month comprehensive review was supported by leading risk management consulting firm  
Oliver Wyman.

•  The Bank validated its current practice efficiency and established risk strategic priorities 
across a three-year time horizon. Implementation of key priorities are aimed at promoting 
prudent and informed risk-taking, risk analysis sophistication advancements, modelling 
and validation capabilities further development, increasing process automation, etc. 
•  The Enterprise Risk Management (ERM) team was mandated with the responsibility to 

coordinate the implementation of strategic projects.

Structural & Functional Review in 2015

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Updated Organisational Structure  
and Team

Further Enhancement of Risk Role in 
Strategic Planning

Advancement and Automation of Risk 
Management Tools

Subsidiaries Risk Management 
Harmonisation within the Group

•  All risk management functions were consolidated under a centralised risk management 

umbrella. The resulting organisational structure is sufficient to serve the current scale of 
Bank activities as well as future strategic developments.

•  An ERM function in charge of cross-risk analytics was established, driving the risk appetite 

framework as well as accomplishment of the risk strategy.

•  Restructuring and collection activities across all workout phases and business segments 

were consolidated under one umbrella.

•  The collateral management function was enhanced and centralised.
•  The financial risk management function joined the risk organisation structure. The team 

subordinated to CRO drives the financial risk management strategy, defines methodologies 
and sets limits, while the execution function rests with teams subordinated to CFO.

•  The Constanta risk team was fully integrated within the risk management team. 
•  The risk management team was further expanded through internal promotions and 

recruitment of new members. The current team is a combination of TBC Bank’s incumbent 
team, Bank Constanta team and new external additions. The team is equipped with a wealth 
of Georgian and international banking, regulatory and Big Four audit experience (including 
at Intesa Sanpaolo, SocGen Group, JPMorgan, and Barclays). This is coupled with world 
class MBAs and Master degrees from Insead, London Business School, Oxford, Imperial 
College London, Bocconi University, Grenoble and others.

•  Risk and business planning processes were further harmonised. A structured planning 

process with interactive development of the business and risk plans, increases the 
feasibility of achievement of targets and alignment of the two by solving risk-return 
trade-offs in the process.

•  As part of business as usual improvements, the risk teams focused on improving the 
efficiency of the risk analysis process. For that purpose several software tools were 
launched that increase the efficiency of the credit granting decision-making process, 
collections process and  borrowers financial ratio calculations.  

•  TBC Bank’s risk teams increased their involvement in subsidiary risk management, 

especially in the areas of credit and operational risks. Despite the insignificant size of 
subsidiaries, the Bank tries to maximise the synergies achievable through Group-wide risk 
management and risk planning harmonisation.

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Risk Management Framework
All of the components necessary for comprehensive risk governance are embedded in the risk management framework, which is 
comprised of enterprise risk management, credit, financial and non-financial risk management, risk reporting and the supporting IT 
infrastructure, cross-risk analytical tools and techniques such as capital adequacy management and stress-testing. The following “figure 
1” depicts the risk management framework building blocks.

Enterprise Risk Management
•  Risk Appetite
•  Risk Strategy
•  Business Planning

Credit Risk

Financial Risks

Non-Financial Risks

Corporate

MSME

Retail

Market

Liquidity

Operational

Other

Risk organisation 
and governance

Governance 
structure

Three lines  
of defence

Committees

Policies

Performance 
management

Risk  
culture

Risk reporting

Risk reporting & analytics

Systems and data

Infrastructure, IT and systems

Risk models, 
methodologies, 
processes

Cross-risk 
analytics

Credit process

Credit risk modelling

ALM and liquidity risk 
modelling & processes

Operational risk  
modelling & processes

ICAAP, stress tests

Figure 1 TBC Bank’s Risk Management Framework

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Risk Organisation and Governance
TBC conducts its risk management activities within the framework of its unified risk management system. Involvement of all governance 
levels in risk management, clear segregation of authorities and effective communications between different structures, facilitates clarity 
regarding TBC’s strategic and risk objectives, adherence to TBC’s risk appetite and sound risk management. TBC’s governance structure 
ensures adequate oversight and accountability, as well as clear segregation of duties. Figure 2 on Risk Governance Structure depicts the 
major risk governance bodies at various levels: Supervisory Board, Management Board, Risk Management Organisation.

The Supervisory Board has the overall responsibility to set the tone at the top and monitor compliance with established objectives, while 
the Management Board governs and directs TBC Bank’s daily activities. 

Both the Supervisory Board and the Management Board have established dedicated risk committees. The Risk, Ethics and Compliance 
Committee of the Supervisory Board supervises the risk profile and risk governance practice within TBC Bank while the Audit Committee is 
responsible for the implementation of key accounting policies and the facilitation of internal and external auditor activities. The Management 
Board Risk Committee was established to guide bank-wide risk management activities and monitor major risk trends to ensure the risk 
profile complies with TBC’s established risk appetite. The Operational Risk Committee makes decisions related to operational risk 
governance while the Assets and Liabilities Management Committee (“ALCO”) is responsible for the implementation of asset-liability 
management policies. 

Risk Governance Structure

Supervisory 
Board

Management 
Board

Supervisory Board

Risk, Ethics & 
Compliance Committee

Audit Committee

Risk
Committee

Operational Risk 
Committee

Assets and Liabilities 
Management Committee

Risk 
Management 
Structure

Functions:

ERM

Committees:

Credit 
Risk 

Restructuring  
& Collections 

Financial 
Risks

Non-financial 
risks

Loan approval Committees

Restructuring & Collections Committees

Figure 2 Risk Governance Structure

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The Supervisory Board and the senior management of TBC Bank 
govern risk objectives through the Risk Appetite Statement (“RAS"), 
which establishes the desired risk profile and risk limits for 
different economic environments. RAS also establishes monitoring 
and reporting responsibilities, as well as escalation paths for 
different trigger events and limit breaches which prompt risk teams 
to establish and implement established mitigation actions. In order 
to effectively implement TBC’s risk appetite into TBC’s day-to-day 
operations, RAS metrics are cascaded into more granular limits at 
the business unit level, establishing risk allocation across different 
segments and activities. That way all employees play their part in 
the achievement of the Group’s risk results. The process of risk 
appetite setting and cascading is undertaken in parallel to the 
business planning process. The interactive development of 
business and risk plans aligns the plans by solving risk-return 
trade-offs in the process and increases the feasibility of achieving 
the targets. 

Board level oversight, coupled with the permanent involvement of 
senior management in TBC’s risk management, and the exercise of 
top down risk allocation by the enterprise risk management 
function, ensures clarity regarding risk objectives, intense 
monitoring of the risk profile against the risk appetite, the prompt 
escalation of risk-related concerns and the establishment of 
remediation actions. 

The daily management of individual risks is based on the three lines 
of defence principle. While business lines are primary owners of 
risks, risk teams assume the function of second line of defence. 
This is performed through multiple processes, tools and techniques 
for risk identification, analysis, measurement, sanctioning, 
monitoring and reporting. Committees established at operational 
levels are in charge of making transaction-level decisions as part of 
a framework comprised of clear and sophisticated delegations of 
authority based on the “four eyes principle”. All new products and 
projects pass through risk teams to ensure risks are 
comprehensively analysed. These control arrangements are aimed 
at making informed decisions that remain within the predefined risk 
appetite. Credit, liquidity, market, operational and other non-
financial risks are each managed by dedicated teams.

TBC’s strong and independent risk management structure enables 
the fulfilment of all required risk management functions within the 
second line of defence by highly skilled professionals, with a 
balanced mix of credentials in banking and real sectors, in local and 
international markets. 

Detailed descriptions of various functions performed within the risk 
management function are provided below.

104 

Enterprise Risk Management
The core areas of the enterprise risk management framework are 
risk strategy and risk appetite setting and monitoring facilitation. 
The centralised ERM efficiently supports cross-risk activities such 
as cross-risk reporting, aggregation and analytics, capital 
adequacy and stress-testing. The ERM function also drives the 
Bank’s risk culture. 

Credit Risk Management
A strong credit risk management function is critical for maintenance of 
a balanced loan portfolio and delivering sustainable returns. For that 
purpose, a prudent credit risk environment has been established 
focusing on maintenance of efficient processes for credit risk 
identification, measurement, and monitoring. Credit risk management 
by risk teams is performed both on a transaction level and portfolio 
level. As part of credit risk management, the underwriting unit is 
involved in transaction level analysis and approval, putting in place 
checks and controls over borrower analysis performed by business 
units. Credit risk management by a separate dedicated team is aimed 
at portfolio oversight and quality monitoring, and development and 
maintenance of the credit risk management framework including 
modelling and collateral valuations. 

Restructuring and Collections Management
In order to minimise losses from delinquent and non-performing 
loans, the Bank has a centralised restructuring and collections 
management framework within the risk organisation. A 
comprehensive portfolio supervision system has been set up to 
identify weakened credit exposures in a timely manner and take 
early remedial actions. Separate dedicated professionals focus on 
restructuring, collections and recoveries of large corporates, SME, 
micro, unsecured retail and secured retail loans. The teams’ efforts 
are based on a comprehensive framework of strategy selection for 
borrowers based on their credit quality profile and outlook. 
Strategies are tailor made to the type and size of exposure. For 
smaller retail and micro loans, a special collection system is in 
place to effectively manage overdue loans in a more automated 
manner. Efficient management of collections, recoveries and 
repossessed assets supports achievement of the desired portfolio 
quality and cost parameters. 

Financial Risk Management 
Liquidity risk, interest rate risk and FX risk are managed through 
defining and maintaining policies and procedures, models and 
forecasts and conducting stress-tests. Based on the analysis of the 
emerging risks, the Bank initiates mitigating actions. The financial 
risk management team under the CRO monitors the strategy and 
limits compliance which is executed by the Asset-Liability 
management team subordinated to the CFO. This distribution of 
functions between CRO and CFO was put in place at the end of 2015. 
Prior to that, financial risks were managed by a team subordinated 
to the CFO. 

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Operational Risk Management (ORM)
The main objective of operational risk management is to implement 
and enforce an appropriate framework for identification, 
assessment, monitoring and reporting of operational risks. ORM 
enables TBC Bank to identify and assess operational risk categories 
across the Bank’s different processes and operations; to detect 
critical risk areas or groups of operations with an increased risk 
level, to develop response actions; and suggest restrictions in 
critical risk zones to mitigate identified risks. The ORM ensures that 
operational risk exposure remains within TBC’s risk appetite.

Additional Layers of Defence
In addition to the risk teams that are subordinate to the CRO, the 
Compliance Department is in charge of anti-money laundering 
(“AML") and compliance risk management. The Internal Audit 
Department as a third line of defence is in charge of providing 
independent and objective assurance and recommendations to TBC 
Bank and its shareholders to facilitate further improvement of 
operations and risk management. 

Compliance is managed by a function subordinated directly to the 
CEO in charge of improving the entire compliance system. It is 
responsible for coordinating the identification, assessment and 
documentation of compliance risks associated with TBC’s activities, 
including the development of new products and business practices, 
establishment of new types of business or customer relationships, 
or material changes in the nature of such relationships, and other 
related measures. The function administers TBC’s overall 
compliance systems, performs compliance-related direction and 
supervision, and instructs on corrective actions for branches, 
offices, divisions, headquarters, subsidiaries and affiliates, both in 
and out of Georgia, upon the occurrence of violations of compliance, 
all in an integrated fashion. Anti-money laundering is one of the 
Compliance Department’s main functions, established according to 
Georgian legislation and recommendations of competent 
international organisations. 

The independent internal audit function represents a third line of 
defence in all areas of the Bank’s risk-taking activities. The Internal 
Audit Department discusses the results of all assessments with 
management and reports its findings and recommendations to the 
Audit Committee.

The soundness of internal controls and risk management practices 
are subject to periodic reviews by an external auditor as well as 
intense supervision by National Bank of Georgia, effectively 
representing additional external layers of defence. 

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Risk Reporting and Systems 
Sound risk reporting systems and IT infrastructure are important 
tools for the efficient risk management of TBC Bank, in particular 
for early identification and monitoring of risks and decision-making. 
Thus, TBC Bank invests in and places significant emphasis on 
constantly driving the development of required software solutions. 
In order to ensure availability and fast flow of information, TBC 
Bank has established a dedicated risk reporting unit. Risk reporting 
enables senior managers to exercise their oversight role. This is 
accomplished through delivery of comprehensive information and 
analysis with adequate frequency for each recipient such as the 
Supervisory Board, Management Board, various risk management 
and other units. Risk reports balance a mixture of risk data, 
analysis, interpretations and qualitative explanations. 

Credit Risk Management
Credit granting is the major income-generating activity of TBC Bank 
as well as the major source of risk. Thus, the Bank dedicates 
significant resources to its management. Credit risk arises from 
lending to large Corporate clients, SME, Micro and Retail 
customers. Key significant components of credit risk are currency 
induced credit risk due to the high dollarisation level of the 
economy, as well as concentration risk. Major objectives of credit 
risk management are to put in place sound credit approval 
processes for informed risk-taking and procedures for effective 
risk identification, monitoring and measurement. The Bank adopts 
segment and product specific approaches for prudent and efficient 
credit risk management. 

Credit Approval
TBC Bank strives to ensure a sound credit-granting process by 
establishing well-defined credit granting criteria and building up an 
efficient process for assessment of a borrower’s risk profile. A 
comprehensive credit risk assessment framework is in place with 
clear segregation of duties among parties involved in the credit 
analysis and approval process.

The credit assessment process differs across segments, being 
further differentiated across various product types reflecting 
different natures of these asset classes. Corporate, SME and larger 
retail and micro loans are assessed on an individual basis with 
thorough analysis of the borrower’s creditworthiness and structure 
of the loan. The decision making process for smaller retail and 
micro loans is largely automated, with borrowers receiving a credit 
score that reflects the outcome of the borrower’s risk profile 
assessment based on the dedicated scorecard models and credit 
bureau grading. 

Different Loan Approval Committees are in place for the approval of 
credit exposures to Corporate, SME, Retail and Micro 
customers. Credit analysts and loan officers from Business Units 
are primarily responsible for borrower analysis, structuring credit 
facility and suggesting exposure approval to the loan approval 
committee. Credit risk managers (as members of Loan Approval 
Committees) ensure that the borrower and proposed credit 
exposure risks are thoroughly analysed. 

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CONTINUED

The Bank puts in place sophisticated delegations of authorities for loan 
approval that are based on the four eyes principle and require higher 
seniority levels of approval authorities with increasing sizes of 
exposures. In particular, different tiers of Loan Approval Committees 
are responsible to review credit applications and approve exposures 
considering the borrower’s aggregated liabilities and risk profile. A 
large or higher risk loan would be reviewed by a Loan Approval 
Committee with a higher approval level, such as one including the 
Chief Executive Officer, Corporate Business Director and Chief Risk 
Officer. A loan to the top 20 largest borrowers or exceeding 5% of TBC 
Bank’s regulatory capital would require the review and approval of the 
Risk, Ethics and Compliance Committee.

Such a structure is a sound platform for risk teams to facilitate 
continuous ehancement and sophistication of borrower analysis by 
business unit managers, introduce on line controls for risk-taking 
and ensure that credit approval decisions are in compliance with 
Bank’s established risk appetite. 

Currency Induced Credit Risks (CICR)
TBC Bank faces currency-induced credit risk given that a large part 
of its exposures are denominated in foreign currency in line with 
the dollarisation level of the economy. However, limits are 
established within the risk appetite framework to ensure the Bank 
continues its efforts toward minimising the portfolio dollarisation 
level. Various management tools and techniques are applied to 
mitigate the inherent CICR risk in the loan book encompassing all 
phases of credit risk management. 

The Bank applies more conservative lending standards to unhedged 
borrowers with FX denominated exposures in order to ensure that 
they can withstand a certain amount of FX depreciation without 
credit quality deterioration. Currency fluctuation is one of the 
stress scenarios applied throughout analysis of corporate 
borrowers’ risk profile in order to assess the potential impact of the 
currency depreciation on the borrower’s financial standing and thus 
appropriately structure the loan. As a result, FX denominated loans 
can withstand certain levels of currency shocks without quality 
deterioration. 

Apart from the measures in place throughout the underwriting 
process, the Bank actively monitors and assesses the quality of FX 
denominated loans through stress-testing exercises and holds 
sufficient capital buffers against unexpected losses. 

In the event of material currency depreciation, the Bank has tools in 
place to accelerate its monitoring efforts, identify customers with 
potential weaknesses, and introduce prompt mitigation. In 
response to GEL devaluation in 2015 by approximately 30%, the 
Bank focused on intense portfolio quality monitoring throughout 
the year. During the monitoring process, the Bank assessed the 
impact of currency depreciation on the overall portfolio as well as 
the risk profile, and the estimated outlook for individual exposures. 
Based on the monitoring results the Bank undertook proactive 
restructuring, adjusted underwriting standards and ran a 
continuous follow-up monitoring process limiting potential impact 
of the devaluation on the Bank’s risk profile.

106 

Credit Concentration Risk
TBC Bank is exposed to concentration risk defined as potential 
deterioration in portfolio quality due to large exposures or 
individual industries. Management tools are established by the 
Bank in order to efficiently manage concentration risk. In particular, 
name concentration, sectoral concentration and unsecured lending 
limits are defined as part of the Bank’s risk appetite framework. 
The Bank is subject to single name as well as TOP 20 borrowers’ 
concentration limits and focuses on optimisation of the structure 
and quality of the latter portfolio. Unsecured lending is capped by 
the regulatory requirements. In addition, the Bank imposes limits 
on individual sectors with more conservative caps applied for 
high-risk sectors, which are defined based on comprehensive 
analysis of industry cycles and outlook.

Credit concentrations are monitored by Enterprise Risk 
Management and Credit Risk Management departments on a 
monthly basis. Trends in the risk positions are analysed in details 
and corrective actions are recommended should new sources of 
risk or positive developments emerge. Throughout the underwriting 
process, risk teams analyse the impact of disbursing large 
exposures on the Bank’s risk position to make sure that decisions 
are compatible with the Bank’s risk appetite. 

Along with managing concentration levels in the portfolio, the Bank 
estimates unexpected losses and respective economic capital for 
single name concentration and sectoral concentration using the 
Herfindahl-Hirschman Index (HHI) thus ensuring that sufficient 
capital is held against concentration risk. 

Collateral Policies
Collateral represents the most significant credit risk mitigation tool for 
TBC Bank, thus, effective collateral management is one of the key risk 
management components. Collateral on loans extended by TBC may 
include, but is not limited to, real estate, cash deposit, vehicles, 
equipment, inventory, precious metals, securities and third party 
guarantees. The collateral accepted against a loan depends on the 
type of credit product and on the credit risk of the borrower. The Bank 
has a largely collateralised portfolio on all of its segments with real 
estate representing a major share of collateral. 

A centralised unit for collateral management is in place governing 
the Bank’s view and strategy in relation to collateral management 
and ensuring that collateral serves as an adequate mitigating factor 
for credit risk management purposes. The collateral management 
framework comprises of a sound independent appraisal process, 
haircuts system throughout the underwriting process, monitoring 
and revaluations.

Throughout the underwriting process provided collateral is 
appraised by TBC Bank’s Internal Appraisal Group in accordance 
with TBC’s internal policies. In specific instances such as insider 
lending and material transactions the Bank uses external 
appraisers to validate appraisals. The Internal Appraisal Group is 
part of the collateral management unit and is independent from the 
loan granting process in order to ensure that adequate appraisals 
are obtained and proper appraisal procedures are followed. When 
appraising collateral, TBC Bank applies haircuts to the asset’s 
market value based on the property type and its location. 

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Loan officers and/or appraisers perform on-site visits to check the 
quality and condition of the provided collateral. Collateral of 
significant value (defined as cases in which the value of both the loan 
and the collateral exceeds US$300,000) is re-evaluated annually 
through on-site visits by internal appraisers. Statistical methods are 
used to monitor the value of collateral of non-significant value. 
Collateral may require more frequent re-evaluation as a result of 
changes in the borrower’s standing or market fluctuations. In case of 
repossession, any collateral is also re-evaluated within three months 
prior to repossession. Requirements relating to the frequency of 
re-evaluations are determined in accordance with TBC Bank’s 
collateral appraisal policy.

Restructuring and Collections
TBC Bank uses a comprehensive portfolio supervision system to 
identify weakened credit exposures in a timely manner and take 
early remedial actions. Collections and recoveries processes are 
invoked when the borrower does not meet the agreed payments or 
the borrower’s financial standing is weakened, potentially 
jeopardising the repayment of the credit. 

Dedicated restructuring and recovery units are in place to manage 
weakened borrowers across all business segments, with collection 
and recovery strategies tailored for business segments and 
individual exposure categories. 

Credit Monitoring
TBC Bank’s risk management policies and processes are designed to 
identify and analyse risk in a timely manner, and monitor adherence to 
predefined limits by means of reliable and timely data. TBC Bank 
dedicates considerable resources to gain a clear and accurate 
understanding of the credit risk faced across various business 
segments. The Bank uses a robust monitoring system to react timely 
to macro and micro developments, identify weaknesses in the credit 
portfolio and outline solutions to make informed risk management 
decisions. Monitoring processes are tailored to the specifics of 
individual segments. Monitoring processes encompass individual 
credit exposures, overall portfolio performance and external trends 
that may impact the portfolio’s risk profile. Early warning signals serve 
as an important early alert system for the detection of credit 
deteriorations, leading to mitigating actions.

The primary goal of restructuring units is to rehabilitate the 
borrower and transfer the exposure back to the performing 
category. The sophistication and complexity of the rehabilitation 
process differs based on the type and size of the exposure. 
Corporate and SME borrowers are transferred to the restructuring 
units when there is a deterioration in the borrower’s financial 
standing, jeopardising the repayment of the credit. However, the 
main source of the repayment remains the borrower’s cash flow. A 
restructuring manager assesses the customer relationship 
strategy and creates the turnaround plan, which considers the 
specifics of the circumstances and may involve a restructuring of 
the exposure, a decrease in the borrower’s leverage (by spinning off 
part of the borrower’s assets), raising equity, the sale of the 
exposures to the third parties, taking control of the borrowers’ cash 
flows and limiting its management’s business decisions. 

For corporate and SME loans, monitoring is conducted by a credit 
analyst (for corporate loans) and loan officer (for SME loans) and is 
reviewed by underwriting risk managers/credit sanctioners. 
Regular oversight of monitoring and selective reviews are 
conducted by the credit risk management team. Debt repayments 
are monitored on a daily basis. Retail borrowers are monitored for 
timely debt repayment on a daily basis. Statistical techniques are 
applied to the monitoring of the overall performance of the 
portfolio, with a deeper analysis performed for specific sub-
segments in the event of signs of performance deterioration. Along 
with the daily monitoring of debt repayments and a monthly analysis 
of the portfolio’s performance, a dedicated unit is in place for 
on-site monitoring of micro loans considering the specifics of this 
segment and given that it is mostly represented by borrowers 
residing in rural areas. The monitoring group undertakes site visits 
to the borrower’s business to perform its analysis. This process 
enables TBC Bank to promptly identify any inconsistencies with TBC 
Bank’s lending policy and undertake corresponding actions.

The Credit Risk Management Department analyses trends of the 
portfolio on a regular basis, including total credit portfolio exposure, 
portfolio quality, vintage analysis, concentrations, maturities, volumes 
and performance of Non-performing Loans, write-offs and recoveries, 
and presents its findings to the Management Board Risk Committee. 
Furthermore, reports relating to the credit quality of the credit 
portfolio are presented to the Supervisory Board’s Risk, Ethics and 
Compliance Committee on a quarterly basis. By comparing current 
data with historical figures, and by analysing forecasts Management 
believes it is able to identify risks and respond to them by amending its 
policies in a timely fashion.

Corporate and SME borrowers are transferred to the recovery unit 
when there is a strong probability that a material portion of the 
principal amount will not be paid and the main stream of recovery is 
no longer the borrower’s cash flow. Loan recovery plans consider 
all available sources of loan recovery, such as selling the 
borrower’s assets, realising collateral or payments under 
guarantees. TBC Bank’s goal in the recovery process is to negotiate 
with the borrower a loan recovery strategy and secure cash 
recoveries to the extent possible or negotiate repayment through 
the sale or repossession of collateral. 

Collection functions for retail and micro loans provide support to 
customers who are experiencing difficulties in meeting their 
obligations. Such customers may miss payments, or notify TBC 
Bank about their difficulty with loan repayments. A centralised 
monitoring team monitors retail and micro borrowers in 
delinquency, which coupled with branches’ efforts are aimed at 
collection maximisation. Collection strategies are defined 
considering the size and type of exposure. Specific strategies are 
tailored for different sub-groups of customers, reflecting 
respective risk levels, so that greater effort is dedicated to 
customers with a higher risk profile. 

Retail and micro loans are generally transferred to the recovery unit 
at 90 days past due. Collateralised loans are transferred to the 
internal recovery unit, whereas TBC Bank collaborates with external 
collection agencies for unsecured loans. For recovery of 
collateralised loans, the recovery plan is outlined considering 
specifics of the individual borrower and may involve loan repayments 
under revised schedules or the sale of collateral. Collection agencies 
generally negotiate with the borrowers the full repayment of the loan 
or loans can be rescheduled and repaid accordingly.

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RISK MANAGEMENT  
CONTINUED

Once the exposure is transferred to the recovery unit, if TBC Bank 
is unable to negotiate acceptable terms with the borrower, the Bank 
may initiate collateral repossession, which is usually standard and 
quite a fast process with limited legal complications, and may 
include court, arbitration or notary procedures. Restructuring and 
recovery units are supported by qualified incumbent lawyers for 
efficient accomplishment of litigation and repossession processes. 

be repaid or survive the one-year quarantine period and become a 
performing portfolio. In case there is change in the internal or external 
environment and historical data no longer reflects current conditions, 
TBC Bank adjusts the risk parameters on the basis of current 
observable data to reflect the effects of current conditions that did not 
affect past periods, and to remove the effects of past conditions that do 
not exist currently. 

Provisioning Guidelines
According to TBC Bank’s policy, loan loss reserves must be maintained 
at a level that is adequate to absorb all estimated inherent losses in 
TBC Bank’s credit portfolio at any given point in time. 

The credit portfolio is assessed for impairment on an individual and 
collective basis. For provisioning purposes, borrowers or groups of 
borrowers are classified as “significant” or “non-significant”. 
Borrowers with total liabilities of GEL 2 million or more are 
regarded as significant.

To assess impairment with respect to individually “significant” 
borrowers, TBC Bank outlines trigger events, which include the 
deterioration of the borrower’s financial standing, delinquencies in 
loan repayments, bankruptcy proceedings, or other events that may 
affect the borrower’s creditworthiness. If there is evidence that an 
impairment loss event with respect to a significant credit exposure 
has occurred, TBC Bank assesses the borrower on an individual 
basis and measures the amount of the loss as the difference 
between the asset’s carrying amount and the present value of 
estimated future cash flows. TBC Bank estimates future recoveries 
by applying a scenario analysis and taking into account all relevant 
information available at the reporting date, including adverse 
changes in the general macroeconomic environment or the industry 
the borrower operates in. 

If TBC Bank determines that no objective evidence exists that an 
individually assessed financial asset has been impaired, it includes 
the asset in a group of financial assets with similar credit risk 
characteristics and collectively assesses them for impairment. For 
collective assessment purposes, financial assets are grouped into 
homogenous risk pools based on similar credit risk characteristics, 
including the type of counterparty (individual or business), the type 
of product, the past-due status of the financial asset, the 
restructuring status and the type of collateral. 

In order to calculate the impairment allowance for collectively 
assessed loan pools, TBC Bank estimates certain risk parameters, 
which include the probability of default, cure rate, recovery rate, 
survival rate and loss given default, based on historical experience. 
Probabilities of defaults are calculated based on migration matrices 
for different overdue buckets within the portfolio and increase based 
on the number of payments missed, thus raising the associated 
impairment requirement. For recovery rate estimation purposes, the 
impaired portfolio is segmented based on the number of months in 
default and the amounts to be recovered are estimated, which 
decrease as the number of months in default increase. Cure rates 
estimate the extent to which defaulted exposures can be cured by the 
borrower repaying the overdue amounts in full. Exposures with a 
longer time in default have lower cure rates compared to newly 
defaulted exposures. For cured exposures, TBC Bank also estimates 
survival rate, which represents the probability that the exposure will 

TBC Bank will reverse a previously recognised impairment loss if, 
after the impairment was recognised, the amount of the impairment 
loss decreases and the decrease is related to an objective event. 
The previously recognised impairment loss is reversed by adjusting 
the allowance account through profit or loss. In order to reverse 
provisions for individually significant borrowers, there should be 
objective evidence that the borrower’s financial standing has 
improved or there is an improvement in collateral coverage. For 
collectively assessed loans, the exposure should survive the 
quarantine period to be reclassified as a performing loans pool. 

Liquidity Risk Management
Liquidity risk is the risk that TBC either does not have sufficient 
financial resources available to meet all of its obligations and 
commitments as they fall due, or can access those resources only 
at a high cost. Liquidity risk is managed by the Financial Risk 
Management and Treasury Departments and is monitored by 
the ALCO.

The principal objectives of TBC’s liquidity risk management policy 
are to:
(i)  ensure the availability of funds in order to meet claims arising 
from total liabilities and off-balance sheet commitments, both 
actual and contingent, at an economic price; 

(ii)  recognise any structural mismatch existing within TBC’s 

statement of financial position and set monitoring ratios to 
manage funding in line with the Bank’s well-balanced growth; 
and

(iii)  monitor liquidity and funding on an ongoing basis to ensure that 
approved business targets are met without compromising 
TBC’s risk profile.

The Liquidity risk management Policy is reviewed by the 
Management Board prior to approval by the Supervisory Board.

Liquidity risk is categorised into two risk types: funding liquidity 
risk and market liquidity risk.

Funding liquidity risk is the risk that TBC will not be able to 
efficiently meet both expected and unexpected current and future 
cash flow without affecting either its daily operations or its financial 
condition under both normal conditions and during a crisis 
situation. To manage funding liquidity risk, TBC internally developed 
a Liquidity Coverage Ratio (LCR) and a Net Stable Funding Ratio 
(NSFR) model both under Basel III liquidity guidelines. In addition, 
TBC also applies stress tests and “what-if” scenario analyses, and 
monitors NBG minimum liquidity ratio. 

LCR (calculated by reference to the sum of qualified liquid assets 
and 30-day cash inflows divided by 30-day cash outflows) is used to 
help manage short-term liquidity risks. TBC’s liquidity risk 

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management framework is designed to comprehensively project 
cash flows arising from assets, liabilities and off-balance sheet 
items over certain time bands and ensure that liquidity coverage 
ratio limits are put in place. TBC also stress tests the results of 
liquidity through large shock scenarios set by the NBG. TBC 
calculates its internal liquidity coverage ratio and conducts stress 
tests on a weekly basis. TBC Bank’s liquidity coverage ratios were 
288%, 254% and 344% for the years ended 31 December 2015, 2014 
and 2013, respectively.

NSFR (calculated by dividing available stable by required stable 
funding) is used for long-term liquidity risk management to promote 
resilience over a longer time horizon by creating additional incentives 
for TBC to rely on more stable sources of funding on a continuing basis. 

Market liquidity risk is the risk that TBC cannot easily offset or 
eliminate a position at the then-current market price because of 
inadequate market depth or market disruption. To manage market 
liquidity risk, TBC follows Basel III guidelines on high-quality 
liquidity asset eligibility to ensure that TBC’s high-quality liquid 
assets can be sold without causing significant movement in the 
price and with minimum loss of value. 

In addition, TBC has a liquidity contingency plan, updated annually, 
which forms part of TBC’s overall prudential liquidity policy and is 
designed to ensure that TBC is able to meet its funding and liquidity 
requirements and maintain its core business operations in 
deteriorating liquidity conditions that could arise outside the 
ordinary course of its business.

Funding and Maturity Analysis
TBC’s principal sources of liquidity include customer deposits and 
customer accounts, borrowings from local and international banks 
and financial institutions, subordinated loans from IFI Investors, 
local inter-bank short-term term deposits and loans, proceeds 
from sales of investment securities, principal repayments on loans, 
interest income, and fee and commission income. 

We believe that a strong and diversified funding structure is one of 
TBC’s differentiators. TBC relies on relatively stable deposits from 
Georgia as the main source of funding. In order to maintain and 
further enhance its liability structure TBC sets targets for retail 
deposits in the strategy and sets gross loan to deposit ratio limits. 
TBC’s gross loan to deposit ratio (defined as total value of gross 
loans divided by total value of deposits) was 111.0%, 111.6% and 
102.5% as at 31 December 2015, 2014 and 2013, respectively.  

TBC also sets deposit concentration limits for large deposits and 
deposits of non-Georgian residents in its deposit portfolio.

We believe that TBC has sufficient liquidity to meet its current on 
and off-balance sheet obligations.

For further information on management of liquidity risk, please 
refer to Note 35 to the Audited Consolidated Financial Statements.

Market Risk
TBC follows the Basel Committee’s definition of market risk as the 
risk of losses in on and off-balance-sheet positions arising from 
movements in market prices. These risks are principally (a) risks 
pertaining to interest rate related instruments and equities in the 

“trading book” (financial instruments or commodities held for 
trading purposes); and (b) foreign exchange risk and commodities 
risk throughout TBC. TBC’s strategy is not to be involved in trading 
financial instruments or investments in commodities. Accordingly, 
TBC’s only exposure to market risk is foreign exchange risk in its 
“structural book,” comprising its regular commercial banking 
activities having no trading, arbitrage or speculative intent. 

Foreign Exchange Risk Management
TBC is exposed to currency risk that arises from potential change in 
foreign currency exchange rates, which can affect the value of a 
financial instrument. This risk stems from the open currency 
positions created due to mismatches in foreign currency assets and 
liabilities. The NBG requires TBC Bank to monitor both balance 
sheet and total aggregate balance (including off-balance sheet) 
open currency positions and to maintain the latter within 20% of 
TBC Bank’s regulatory capital. For the year ended 31 December 
2015, TBC Bank maintained an aggregate balance open currency 
position of 1.56%. 
In addition, the Supervisory Board sets further limits on open 
currency positions. The ALCO has set limits on the level of exposure 
by currency and for total aggregate position which are more 
conservative than those set by the NBG and the Supervisory Board. 
TBC Bank’s compliance with these limits is monitored daily by the 
heads of the Treasury and Financial Risk Management Departments 
and is reported periodically to the Management Board, the 
Supervisory Board and the Risk, Ethics and Compliance Committee. 

Open currency positions are used to assess TBC Bank’s minimum 
capital requirements under the ICAAP framework on a monthly 
basis. In addition, the Financial Risk Management Department 
performs stress testing on a monthly basis. 

Interest Rate Risk Management
Interest rate risk arises from potential changes in market interest 
rates that can adversely affect the value of TBC’s financial assets 
and liabilities. This risk can arise from maturity mismatches of 
assets and liabilities, as well as from the repricing characteristics 
of such assets and liabilities. The deposits and 80% of the loans 
offered by TBC are at fixed interest rates, while a portion of TBC’s 
borrowing is based on a floating rate of interest. TBC’s floating rate 
borrowings are, to a certain extent, hedged as a result of the NBG 
paying a floating rate of interest on the minimum reserves that TBC 
holds with the NBG. Furthermore, many of TBC’s loans to and 
deposits from customers contain a clause allowing TBC to adjust 
the interest rate on the loan/deposit in case of adverse interest rate 
movements, thereby limiting TBC’s exposure to interest rate risk. 
Management also believes that TBC’s interest rate margins provide 
a reasonable buffer in order to mitigate the effect of possible 
adverse interest rate movement.

TBC Bank employs an advanced framework for the management of 
interest rate risk. In order to manage interest rate risk, TBC Bank 
establishes appropriate limits, monitors compliance with the limits 
and prepares forecasts. Interest rate risk is managed by the 
Financial Risk Management Department and is monitored by the 
ALCO. The ALCO decides on actions that are necessary for effective 
interest rate risk management and follows up on their 
implementation. The major aspects of interest rate risk 
management development and the respective reporting are 
periodically provided to the Management Board, the Supervisory 
Board and the Risk, Ethics and Compliance Committee.

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RISK MANAGEMENT  
CONTINUED

TBC Bank measures four types of interest rate risk based on the 
source of the risk: (i) repricing risk, (ii) yield curve risk, (iii) basis 
risk and (iv) optionality (embedded option risk). 

TBC Bank considers a number of stress scenarios, including 
different yield curve shift scenarios and behavioural adjustments to 
cash flows (such as deposit withdrawals or loan prepayments), to 
calculate the impact on one-year profitability and enterprise value. 
Appropriate limits are set by the Supervisory Board and by the ALCO. 

Under the ICAAP framework, TBC Bank reserves capital in the 
amount of the adverse effect of possible parallel yield curve shift 
scenarios on net interest income over a one-year period for Basel II 
Pillar 2 capital calculation purposes. As at 31 December 2015 the 
impact of the downward parallel shift of a yield curve of (4.8)% in 
GEL and a downward parallel shift of 2.4% in USD on net interest 
income over a one-year period was equivalent to GEL 35.7 million. 
In addition, TBC has developed stress tests in accordance with 
Basel II requirements to ensure that the Bank can withstand severe 
but probable stress scenarios.

Operational Risk Management 
One of the main risks TBC Bank is exposed to is operational risk, which 
is the risk of loss resulting from inadequate or failed processes, people 
and systems or from external events. It includes legal risk, but 
excludes strategic and reputational risk. However, reputational risk 
management is also given high importance and priority and is an 
integral part of the overall risk culture in the organisation. 

In order to oversee and mitigate operational risk, TBC Bank has 
established an operational risk management framework that outlines 
the general principles for effective operational risk management and 
defines the roles and responsibilities of various parties involved in the 
process. Policies and procedures enabling effective management of 
operational risks are an integral part of the framework. 

The Management Board ensures a strong internal control culture 
within the Bank where control activities are an integral part of TBC 
Bank’s operations. The Supervisory Board sets TBC Bank’s 
operational risk appetite and the Operational Risks Committee 
oversees compliance with the limits set therein. The Operational Risks 
Committee discusses TBC Bank’s operational risk profile and risk 
minimisation recommendations on a regular basis. 
The Operational Risk Management Department is responsible for the 
implementation of appropriate policies and procedures enabling the 
Bank to manage operational risks. The ORM department is also 
responsible for the day-to-day management of operational risks using 
various techniques that include but are not limited to the running of 
risk and control self-assessment aimed at detecting possible gaps in 
operations and processes with the purpose of suggesting appropriate 
corrective actions; internal risk event database formation for further 
quantitative and qualitative analysis; performing internal control for 
detecting systematic errors in banking operations, internal fraud 
events and monitoring key risk indicators; scenario and root cause 

110 

analysis; business advisory with regard to nonstandard cases as well 
as new products and procedures assessment; IT incident occurrence 
monitoring and overseeing activities targeted at solving identified 
problems; and insurance policies to transfer the risk of losses from 
operational risk events. The ORM department reports to the Chief Risk 
Officer. 

For the purpose of measuring potential (both expected and 
unexpected) operational risk losses and appropriate capital, the Bank 
uses quantitative tool such as the Advanced Measurement Model 
(AMA) that incorporates internal and external loss data as well as a 
scenario analysis of possible events.

There are various policies, processes and procedures in place to 
control and mitigate material operational risks. These include:
•  outsourcing risk management policy which enables TBC Bank to 
control outsourcing (vendor) risk arising from adverse events 
and risk concentrations due to failures in vendor selection, 
insufficient controls and oversight over a vendor and/or services 
provided by a vendor and other impacts to the vendor;

•  implementation of procedures to analyse system flaws and take 
corrective measures to prevent the re-occurrence of significant 
losses;

•  involvement of the Operational Risk Department in the approval 
process of new products and services to minimise risks relating 
thereto; and

•  development of a special Operational Risk Awareness program 
for TBC Bank employees and provision of regular training to 
further strengthen TBC’s internal risk culture. 

An Information Security Steering Committee has been established 
in charge of continuous improvement of information security and 
business continuity management processes and minimising 
information security risks. The Committee has been formed to 
centralise the information security function including physical 
security, HR security, data security, IT security and business 
continuity.  The Bank invests in effective information security risk 
management, incident management and awareness programs, 
which are enhanced with automated tools that ensure acceptable 
levels of information security risk within the organisation. 
Whenever preventive controls are not applicable, comprehensive 
business continuity and incident response plans ensure TBC Bank’s 
ability to operate on an ongoing basis and limit losses in the event of 
a severe business disruption.

Reputational Risk Management 
TBC’s business model is built on public trust and therefore aims to 
ensure that no activities are undertaken which may result in an 
adverse reputational impact. Management believes that one of 
TBC’s key strengths is its well-known and trusted brand, and is 
consequently very protective of the strong reputation that TBC has 
developed on the market. Hence the maintenance of a strong 
reputation is considered to be a goal of highest priority and 
importance and reputation risk awareness and management is 
embedded throughout the Bank including all business units and 
responsibility levels. 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
TBC’s reputation risk management efforts include:
•  monitoring TBC’s reputation, addressing matters damaging that 
reputation and using the feedback from external stakeholders to 
gain insights or receive early warning signals of potential 
concerns; 

•  identifying and reporting reputational risk-related matters by 

both business units and risk staff in their daily interactions with 
clients as well as through the process of project and product 
development; and

•  restricting activities that may cause reputational damage to TBC 

Bank, such as projects and activities having negative 
environmental or social impacts. 

Strategic Risk Management
Strategic risk is the current or prospective risk to earnings and 
capital arising from adverse business decisions, improper 
implementation of decisions, or lack of responsiveness to changes 
in the business environment, both internal and external. This risk is 
a function of the compatibility of TBC’s strategic goals, the business 
strategies developed and resources employed to achieve strategic 
goals, and the quality of implementation of those goals.

The aim of strategic risk management efforts is to maintain TBC’s 
strategic risk at defined levels in accordance with its strategic 
objectives. The strategic risk management system consists of the 
following main stages: (i) identification, (ii) measurement, (iii) 
monitoring and (iv) control and mitigation.

The Management Board has overall responsibility for TBC’s 
strategic objectives and key principles of the strategic risk 
management framework. The primarily responsibility for strategic 
risk assessment, management, monitoring and control lies with the 
Strategic Planning and Budgeting Department and TBC’s business 
segments.

An analysis of TBC Bank’s actual performance compared to its stated 
goals is reported to the Management Board on a regular basis. This 
report includes the level of strategic risk for the period and its 
dynamic, mitigating actions undertaken to address these risks, 
potential strategic risks for future periods and recommendations.

Compliance and AML Risk Management 
TBC Bank has established a compliance function that is 
represented by a three-level structure consisting of the Compliance 
Department, the CEO and the Risk, Ethics and Compliance 
Committee. The Compliance Department is responsible for, but not 
limited to, assisting with the identification and assessment of 
compliance risk in all business activities; advising on compliance 
policy, processes, rules and standards; assessing the impact of 
new laws, regulations and guidelines; assessing the adequacy of 
internal compliance processes; helping with the coordination of 
responses to requests from external regulators and ensuring that 
TBC follows appropriate procedures including in relation to 
anti-money laundering, conflicts of interest, protection of non-
public customer information and insider trading. The Compliance 
Department is accountable to the Risk, Ethics and Compliance 
Committee and the Supervisory Board, and acts independently 
within TBC Bank.

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FINANCIAL STATEMENTS

TBC’s anti-money laundering programme, established in 
accordance with Georgian law, is a part of TBC’s compliance 
framework. The anti-money laundering unit of the Compliance 
Department (AML Unit) is responsible for anti-money laundering 
issues. The anti-money laundering policy and complementary 
internal standards and procedures include Georgian law 
requirements, as well as measures based on recommendations 
from international bodies, such as the Financial Action Task Force, 
Basel, United Nations and the Office of Foreign Assets Control, and 
contain “Know Your Customer” procedures, methods for the 
assessment of correspondent banks, processing and retaining 
documentation, maintaining and updating client databases, 
operational standards, risk-based assessment of customers, due 
diligence procedures, and the identification of suspicious 
transactions and transactions that are subject to mandatory 
reporting to the Financial Monitoring Service of Georgia (FMS). The 
anti-money laundering policy (and any amendments thereto) is 
approved by the Management and the Supervisory Board. TBC 
Bank’s anti-money laundering policy and all related internal 
instructions and standards are available to all employees through 
TBC Bank’s intranet.

To adhere to anti-money laundering policy requirements, TBC Bank 
has implemented automated solutions for (i) client screening 
against sanctioned lists during the on-boarding process and 
international money transfers, (ii) anti-money laundering risk 
assessment of clients, products and services, and (iii) revealing 
suspicious behaviour on client’s accounts.  An automated process is 
performed through Siron products provided by FICO-Tonbeller.

The Compliance Department delivers face-to-face training in 
anti-money laundering and compliance topics which are tailored for 
different target groups, including new employees. Training in 
anti-money laundering and other compliance issues is conducted 
annually and is followed by staff testing on an annual basis.

TBC’s anti-money laundering compliance activities are reviewed 
annually by its Internal Audit Department. Since the previous 
report, TBC Bank and its subsidiaries have not been inspected by 
the National Bank of Georgia regarding abidance of the anti-money 
laundering law. As of the date of this report, no TBC Group 
Company has been accused, named or cited in connection with any 
occurrence of money laundering, financing of terrorist activity, 
fraud, or other corrupt or illegal purpose transactions or breaches 
of Georgian laws prohibiting such activities.

111 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

RISK MANAGEMENT  
CONTINUED

Internal Capital Adequacy Assessment Process 
The level of capital that TBC Bank is choosing to hold is impacted by 
the following factors:
•  minimum regulatory requirements (Pillar 1);
•  ICAPP (Pillar 2);
•  regulatory add-ons (Pillar 2, SREP); and
•  business expectations. 

Currently, TBC must comply with two regulatory capital adequacy 
requirements imposed by the NBG in line with the Basel 
Committee’s standards. The new Basel II/III framework, introduced 
by the NBG in 2013, replaces the previous Basel I based 
requirements, which are gradually being phased out and will be 
fully removed by the end of 2017. The NBG version of the Basel II/III 
requirements is a more conservative version of the original Basel 
II/III framework, with the main difference being an additional 75% 
risk weight for foreign currency denominated loans. 

For Pillar 2 purposes, TBC has implemented an Internal Capital 
Adequacy Assessment Process (ICAAP), whereby TBC Bank 
assesses all material risks that it faces and reserves capital for 
each. TBC Bank’s ICAAP is subject to a Supervisory Review and 
Evaluation Process and it engages in active dialogue with the 
regulator to demonstrate that the Bank adequately measures its 
unexpected losses and holds sufficient capital against it. 

The key components of TBC’s ICAAP process include risk 
identification and assessment and capital allocation. 

The table below summarises the material risks TBC Bank faces 
and the approaches used to calculate capital charges for each 
identified risk.

Summary of Risks Considered per Basel Pillar 1 and 2

Stress Testing
TBC Bank performs regular stress testing exercises which 
represent a significant management decision making component. 
The Bank has developed a comprehensive, Enterprise-Wide Stress 
Testing (EWST) framework that is actively used for capital 
management and risk assessment purposes. The stress 
parameters used in EWST are negative trends of GDP, exchange 
rates, unemployment, interest rates, CPI levels and real estate 
price levels. The results of EWST are expressed as the amount of 
capital needed (per risk type) in order to withstand the full potential 
losses resulting from the specified stress events. 

Two severity levels are considered for performing enterprise-wide 
stress tests. A mild stress scenario is considered to be a stress that 
might occur during the normal business cycle (once in seven years). 
A severe stress scenario is based on the assumption of occurrence 
once in 100 years. 

The Bank has introduced an internal capital buffer that is equal to 
the losses under a mild stress scenario. Additionally the Bank 
maintains a level of equity that covers losses under a severe stress 
scenario. 

Pillar 1

Pillar 2

Standardised 
approach

Standardised 
approach

NBG assessment

Bank assessment

Standardised 
approach

Basic indicator 
approach

Standardised 
approach

Advanced 
measurement 
approach

Advanced approach

Benchmarking

Benchmarking

Bank assessment

Key areas

Credit Risk

Currency Induced  
Credit Risk (CICR)

Market Risk 

Operational Risk 

Interest Rate Risk  
in the Banking Book

Reputation Risk

Strategic Risk

Concentration Risk

—

—

—

—

112 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

INDEPENDENT AUDITOR’S REPORT

To the Shareholders and Management of JSC TBC Bank:

We have audited the accompanying consolidated financial statements of JSC TBC Bank and its subsidiaries, which comprise the 
consolidated statements of financial position as at 31 December 2015, 2014 and 2013 and the consolidated statements of profit or loss and 
other comprehensive income, changes in equity and cash flows for the years then ended, and Notes, comprising a summary of significant 
accounting policies and other explanatory information.

Management’s Responsibility for the Consolidated Financial Statements
Management is responsible for the preparation and fair presentation of these consolidated financial statements in accordance with 
International Financial Reporting Standards, and for such internal control as management determines is necessary to enable the 
preparation of consolidated financial statements that are free from material misstatement, whether due to fraud or error. 

Auditor’s Responsibility
Our responsibility is to express an opinion on these consolidated financial statements based on our audit. We conducted our audit in 
accordance with International Standards on Auditing. Those standards require that we comply with ethical requirements and plan and 
perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free from material 
misstatement.

An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the consolidated financial 
statements. The procedures selected depend on the auditor’s judgment, including the assessment of the risks of material misstatement of 
the consolidated financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal 
control relevant to the entity’s preparation and fair presentation of the consolidated financial statements in order to design audit 
procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s 
internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting 
estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. 

We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion.

Opinion
In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of JSC TBC Bank and its 
subsidiaries as at 31 December 2015, 2014 and 2013 and their financial performance and cash flows for the years then ended in accordance 
with International Financial Reporting Standards.

18 February 2016
Tbilisi, Georgia

113 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

CONSOLIDATED STATEMENTS OF FINANCIAL POSITION

In thousands of GEL

ASSETS
Cash and cash equivalents
Due from other banks
Mandatory cash balances with the National Bank of Georgia
Loans and advances to customers
Investment securities available for sale
Bonds carried at amortised cost
Investments in finance leases
Investment properties
Current income tax prepayment
Deferred income tax asset
Other financial assets
Other assets
Premises and equipment
Intangible assets 
Goodwill 

TOTAL ASSETS

LIABILITIES
Due to credit institutions
Customer accounts
Other financial liabilities
Current income tax liability
Debt securities in issue
Deferred income tax liability
Provisions for liabilities and charges
Other liabilities
Subordinated debt

TOTAL LIABILITIES

EQUITY
Share capital
Share premium
Retained earnings
Share-based payment reserve
Revaluation reserve for premises
Revaluation reserve for available-for-sale securities
Cumulative currency translation reserve

Net assets attributable to owners
Non-controlling interest

TOTAL EQUITY

TOTAL LIABILITIES AND EQUITY

Approved for issue and signed on 18 February 2016.

31 December 
2015 

31 December 
2014 

31 December 
2013 

Notes

720,347
11,042
471,490

532,118
6
33,704
7
8
336,075
9 4,444,886 3,556,496
466,510
10
11
–
50,907
13
76,216
16
251
383
43,857
77,775
208,692
37,756
2,726

307,310
372,092
75,760
57,600
9,856
1,546
64,317
103,912
247,767
44,344
2,726

32
12
14
15
15

 390,465 
 1,708 
 295,332 
2,801,712
 500,651 
–
 35,613 
 83,383 
 6,202 
–
 45,049 
 65,075 
 199,668 
 23,491 
 2,726 

6,934,995 5,423,466 4,451,075

1,113,574
 565,806 
749,285
4,177,931 3,322,428  2,886,883 
 24,850 
– 
4,474
 27,814 
 12,380 
 31,305
 168,274 

39,435
912
21,714
29,244
9,461
40,627
283,648

41,346
12,433
20,423
23,187
11,898
34,975
188,015

5,716,546 4,403,990 3,721,786

19,587
407,474
712,743
12,755
59,532
5,759
(6,590)

19,576
405,658
532,992
4,624
35,096
8,675
5,484

 16,499 
 242,624 
 402,627 
 2,032 
36,735
10,716
3,389

714,622
 14,667 

1,211,260 1,012,105
7,371

7,189

36

1,218,449

1,019,476

729,289

6,934,995 5,423,466 4,451,075

17
18
21

19
32
20
22
23

24
24

25

VAKHTANG BUTSKHRIKIDZE  
CHIEF EXECUTIVE OFFICER    

GIORGI SHAGIDZE
CHIEF FINANCIAL OFFICER

The notes set out on pages 118 – 198 form an integral part of these consolidated financial statements.

114 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
 
 
 
 
 
 
 
 
BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

CONSOLIDATED STATEMENTS OF PROFIT OR LOSS AND 
OTHER COMPREHENSIVE INCOME

In thousands of GEL

Interest income
Interest expense

Net interest income 

Fee and commission income
Fee and commission expense

Net fee and commission income

Gains less losses from trading in foreign currencies
Foreign exchange translation gains less losses/(losses less gains)
(Losses less gains)/gains less losses from derivative financial instruments
Other operating income

Other operating non-interest income

Provision for loan impairment
Provision for impairment of investments in finance lease
Recovery of/(Provision for) performance guarantees and credit related commitments
Provision for impairment of other financial assets
Impairment of investment securities available for sale

Operating income after provisions for impairment

Staff costs
Depreciation and amortisation
Provision for liabilities and charges
Administrative and other operating expenses 

Operating expenses

Profit before tax 

Income tax expense

Profit for the year

Other comprehensive income:
Items that may be reclassified subsequently to profit or loss
Revaluation of available-for-sale investments
Exchange differences on translation to presentation currency
Income tax recorded directly in other comprehensive income
Items that will not be reclassified to profit or loss:
Revaluation of premises and equipment
Income tax recorded directly in other comprehensive income

Other comprehensive income for the year

TOTAL COMPREHENSIVE INCOME FOR THE YEAR

Profit is attributable to:
– Owners of the Bank
– Non-controlling interest

Profit for the year

Total comprehensive income is attributable to:
– Owners of the Bank
– Non-controlling interest

Total comprehensive income for the year

Earnings per share for profit attributable to the owners of the Bank:
– Basic earnings per share
– Diluted earnings per share

Notes

2015

2014

2013

28
28

29
29

30

9
13
20
12

649,059
(236,885)

 512,357 
 (173,709)

 474,796 
 (192,146)

412,174

338,648

282,650

113,837
(41,546)

88,203
(29,523)

74,361 
 (24,301)

72,291

58,680

50,060

64,642
2,579
(575)
25,883

39,730
2,359
(683)
19,600

37,894
(5,901)
613
16,136

92,529

61,006

48,742

(72,791)
(967)
1,117
(3,351)
–

(48,672)
(77)
902
(1,236)
(22)

(32,971)
(98)
(6,459)
(2,236)
(1,142)

501,002

409,229

338,546

15,16
20
31

(142,777)
(26,286)
(1,102)
(82,964)

(122,835)
(24,427)
(5,500)
(73,548)

 (108,613)
 (19,993)
(1,315)
 (68,692)

(253,129)

(226,310)

(198,613)

247,873

182,919

139,933

32

(29,176)

(24,468)

(15,663)

218,697

158,451

124,270

10

32

32

(2,436)
(12,075)
(479)

28,755
(4,319)

9,446

(1,849)
2,095
(192)

–
–

54

7,923
1,233
(255)

–
–

8,901

228,143

158,505

133,171

218,879
(182)

157,451
1,000

 121,616
 2,654 

218,697

158,451

124,270

228,325
(182)

157,505
1,000

 130,517
2,654

228,143

158,505

133,171

26
26

4.4
4.4

3.4
3.4

3.0
3.0

The notes set out on pages 118 – 198 form an integral part of these consolidated financial statements.

115 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY

In thousands of GEL

Share
capital

Share 
premium

Note

Net assets Attributable to owners

Share- 
based 
payments 
reserve

Revaluation 
reserve for 
Premises

Revaluation 
reserve for 
Available for 
sale 
securities

Cumulative 
currency 
translation 
reserve

Retained
earnings

Non-
controlling 
interest

Total

Total
 equity

Balance at 1 January 2013

16,143 231,501

4,142

36,735

Profit for the year
Other comprehensive income

Total comprehensive income 

for 2013

Share issue
Share-based payment
Increase in share capital 

arising from share-based 
payment 

Equity contribution of owners of 
non-controlling shareholders

Dividends paid

–
–

–

–
–

–

–
–

–

24
25

240
–

7,097
–

–
2,032

116

4,026

(4,142)

–
–

–
–

–
–

–
–

–

–
–

–

–
–

3,048

–
7,668

2,156 298,880

592,605

11,419

604,024

– 121,616
–

1,233

121,616
8,901

2,654
–

124,270
8,901

7,668

1,233 121,616

130,517

2,654

133,171

–
–

–

–
–

–
–

–

–
–

–
–

–

7,337
2,032

–

–
–

–

7,337
2,032

–

–
(17,869)

–
(17,869)

594
–

594
(17,869)

Balance at 31 December 2013

16,499 242,624

2,032

36,735

10,716

3,389 402,627

714,622

14,667

729,289

Profit for the year
Other comprehensive income

Total comprehensive income 

for 2014

Share issue
Share-based payment 
Transaction costs recognised  

directly in equity

Purchase of additional interest  
from minority shareholders

Dividends paid
Transfer of revaluation surplus  

to retained earnings

–
–

–

–
–

–

–
–

–

24
25

3,077 172,493
–

–

–
2,592

–

–
–

–

(9,459)

–
–

–

–

–
–

–

–
–

–

–
–

–

89
–

(1,728)

–
(2,041)

– 157,451
–

2,095

157,451
54

1,000
–

158,451
54

(2,041)

2,095 157,451

157,505

1,000

158,505

–
–

–

–
–

–

–
–

–

–
–

–

175,570
2,592

(9,459)

–
–

–

175,570
2,592

(9,459)

–
(2,627)
– (26,492)

(2,538)
(26,492)

(8,296)
–

(10,834)
(26,492)

–

2,033

305

–

305

Balance at 31 December 2014

19,576 405,658

4,624

35,096

8,675

5,484 532,992 1,012,105

7,371 1,019,476

Profit for the year
Other comprehensive income

Total comprehensive income 

for 2015

Share-based payment 
Transaction costs recognised
directly in equity
Increase in share capital 

arising from share-based 
payment 
Dividends paid
Treasury shares returned

25

–
–

–

–

–

–
–

–

–

–
–

–

8,559

1,419

–

12
–
(1)

416
–
(19)

(428)
–
–

–
24,436

–
(2,916)

– 218,879
 –

(12,074)

218,879
 9,446 

 (182)
 – 

218,697
9,446

24,436

(2,916)

(12,074) 218,879

228,325

(182)

228,143

–

–

–
–
–

–

–

–
–
–

–

–

–
–
–

–

–

8,559

1,419

–
(39,128)
–

–
(39,128)
(20)

–

–

–
–
–

8,559

1,419

–
(39,128)
(20)

Balance at 31 December 2015

19,587 407,474

12,755

59,532

5,759

(6,590) 712,743 1,211,260

7,189 1,218,449

The notes set out on pages 118 – 198 form an integral part of these consolidated financial statements.

116 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
 
BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

CONSOLIDATED STATEMENTS OF CASH FLOWS

In thousands of GEL

Cash flows from operating activities
Interest received 
Interest paid 
Fees and commissions received
Fees and commissions paid
Income received from trading in foreign currencies
Other operating income received
Staff costs paid
Administrative and other operating expenses paid 
Income tax paid

Note

2015

2014

2013

633,093
(235,157)
111,922
(41,569)
64,642
18,006
(133,354)
(79,669)
(48,678)

499,052
(182,572)
95,295
(29,478)
39,730
13,804
(116,481)
(74,703)
(11,555)

 462,448 
 (192,482)
74,823 
 (24,097)
 37,894 
10,300
 (102,115)
(66,849)
(2,008)

Cash flows from operating activities before changes in operating assets and liabilities

289,236

233,092

197,914

Changes in operating assets and liabilities
Net (increase)/decrease in due from other banks and mandatory cash balances with the 

National Bank of Georgia

Net increase in loans and advances to customers
Net increase in investment in finance lease
Net (increase)/decrease in other financial assets
Net decrease in other assets
Net (decrease)/increase in due to other banks
Net increase in customer accounts
Net (decrease)/increase in other financial liabilities
Net increase/(decrease) in other liabilities and provision for liabilities and charges

Net cash from/(used in) operating activities

Cash flows from investing activities
Acquisition of investment securities available for sale
Proceeds from disposal of investment securities available for sale
Proceeds from redemption at maturity of investment securities available for sale
Acquisition of bonds carried at amortised cost
Proceeds from redemption of bonds carried at amortised cost
Acquisition of premises, equipment and intangible assets
Disposal of premises, equipment and intangible assets
Proceeds from disposal of investment property

Net cash (used in)/from investing activities

Cash flows from financing activities
Proceeds from other borrowed funds
Redemption of other borrowed funds
Proceeds from subordinated debt
Redemption of subordinated debt
Proceeds from debt securities in issue
Redemption of debt securities in issue
Dividends paid
Equity contribution of owners of non-controlling shareholders
Issue of ordinary shares
Transaction costs recognised directly in equity
Purchase of additional shares in subsidiaries

Net cash from/(used in) financing activities

Effect of exchange rate changes on cash and cash equivalents

Net increase/(decrease) in cash and cash equivalents
Cash and cash equivalents at the beginning of the year

Cash and cash equivalents at the end of the year

(72,453)
(364,896)
(12,994)
(13,198)
7,159
(17,351)
249,598
(415)
1,341

(61,192)
(686,746)
(11,889)
593
11,056
39,539
336,631
10,919
(5,187)

 61,275 
(453,686)
(9,334)
(23,048)
22,471
(30,334)
297,393
7,808
5,231

66,027

(133,184)

75,690

10
10
10

15

(475,417)
–
265,107
(183,084)
193,416
(47,815)
1,306
22,166

(845,665)
51,369
843,695
–
–
(48,751)
1,245
15,452

(755,433)
61,626
619,902
–
–
(33,522)
2,470
18,316

(224,321)

17,345

(86,641) 

582,198
(310,267)
60,510
(16,763)
–
–
(39,128)
–
–
–
–

370,124
(252,693)
6,000
–
19,334
(4,474)
(26,492)
–
175,570
(9,458)
(10,923)

159,856
(213,057)
45,763
–
4,474
–
(17,869)
594
7,199
–
–

276,550

266,988

(13,040)

69,973

(9,496)

15,869

188,229
532,118

141,653
390,465

(8,122)
398,587

720,347

532,118

390,465

6

6

The notes set out on pages 118 – 198 form an integral part of these consolidated financial statements.

117 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
31 DECEMBER 2015, 2014, 2013

1 Introduction
These consolidated financial statements have been prepared in accordance with International Financial Reporting Standards for the year 
ended 31 December 2015 for TBC Bank (the “Bank”) and its subsidiaries (together referred to as the “Group” or “TBC Bank Group”).

The Bank was incorporated on 17 December 1992 and is domiciled in Georgia. The Bank is a joint stock company limited by shares and was 
set up in accordance with Georgian regulations.

In 2009 the Group issued new shares and since then it does not have an ultimate controlling party. At 31 December 2015, 2014 and 2013 
shareholders structure is as follows:

Shareholders

Bank of New York (Nominees), Limited
TBC Holdings LTD
Individuals
Liquid Crystal International N.V. LLC
International Finance Corporation
European Bank for Reconstruction and Development 
Deutsche Investitions und Entwicklungsgesellschaft MBH
JPMorgan Chase Bank
Nederlandse Financierings-Maatschappij Voor Ontwikkelingslanden N.V.
Ashmore Cayman SPC

Note

25

% of ownership interest held as at  
31 December

2015 

71%
16%
8%
5%
–
–
–
–
–
–

2014

71%
16%
8%
5%
–
–
–
–
–
–

2013

–
19%
9%
7%
20%
20%
11%
5%
5%
4%

Total

100%

100%

100%

Bank of New York is the nominal holder of the shares that have been listed on the London Stock Exchange following the IPO in June 2014.

As at 31 December 2015, 2014 and 2013, the shareholder structure by beneficiary ownership interest is as follows:

Shareholders

Mamuka Khazaradze
Badri Japaridze
GDR holders - excluding IFIs
GDR holders – IFIs
Other Shareholders

Total

Ownership interest % as at 31 December

2015

2014

2013

14.8%
7.4%
47.6%
23.0%
7.2%

100%

14.9%
7.5%
44.3%
26.7%
6.6%

100%

17.8%
8.9%
–
56.0%
17.3%

100%

GDR holders own their interest through Bank of New York, Limited. Individually the beneficiary owners might have higher ownership 
interest than the individuals separately disclosed in the table above. None of the GDR holders own a controlling stake. Based on internal 
information, IFIs held 23.0% in 2015 and 26.7% in 2014 through GDRs.

Included in IFIs above are International Financial Institutions IFC, EBRD and FMO. DEG is included in 2013 and 2014.

Other Shareholders include individuals who have beneficiary ownership of less than 2% each (2014: less than 2%; 2013: less than 3%).

Principal activity. The Bank’s principal business activity is universal banking operations that include corporate, small and medium 
enterprises (“SME”), retail and micro operations within Georgia. The Bank has operated under a general banking licence issued by the 
National Bank of the Georgia (“NBG”) since 20 January 1993.

The Bank has 128 (2014: 59; 2013: 60) branches within Georgia. As at 31 December 2015, the Bank had 4,763 employees (2014: 3,427 
employees; 2013: 2,893 employees). The significant increase in the number of branches and employees is due to the merger of the Bank 
with its subsidiary JSC Bank Constanta concluded in January 2015.

The Bank is a parent of a group of companies (the “Group”) incorporated in Georgia and Azerbaijan, primary business activities include 
providing banking, leasing, brokerage card processing services to corporate and individual customers. The list of companies included in 
the Group is provided in Note 2. The Bank is the Group’s main operating unit and accounts for most of the Group’s activities. 

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1 Introduction continued
Registered address and place of business. The Bank’s registered address and place of business is: 7 Marjanishvili Street, 0102 Tbilisi, 
Georgia.

Presentation currency. These consolidated financial statements are presented in thousands of Georgian Lari (“GEL thousands”), unless 
otherwise indicated. 

2 Summary of Significant Accounting Policies
Basis for preparation. These consolidated financial statements have been prepared in accordance with International Financial Reporting 
Standards (“IFRS”) under the historical cost convention, as modified by the revaluation of premises, available-for-sale financial assets, the 
initial recognition of financial instruments based on fair value and identifiable assets acquired and liabilities assumed in a business 
combination measured at their fair values at the acquisition date and financial instruments categorised as at fair value through profit or 
loss. The principal accounting policies applied in the preparation of these consolidated financial statements are set out below. These 
policies have been consistently applied to all the periods presented, unless otherwise stated (refer to Note 3). 

Consolidated financial statements. Subsidiaries are those investees, including structured entities, that the Group controls because the 
Group (i) has power to direct relevant activities of the investees that significantly affect their returns, (ii) has exposure, or rights, to variable 
returns from its involvement with the investees, and (iii) has the ability to use its power over the investees to affect the amount of investor’s 
returns. The existence and effect of substantive rights, including substantive potential voting rights, are considered when assessing 
whether the Group has power over another entity. For a right to be substantive, the holder must have practical ability to exercise that right 
when decisions about the direction of the relevant activities of the investee need to be made. The Group may have power over an investee 
even when it holds less than majority of voting power in an investee. In such a case, the Group assesses the size of its voting rights relative 
to the size and dispersion of holdings of the other vote holders to determine if it has de-facto power over the investee. Protective rights of 
other investors, such as those that relate to fundamental changes of investee’s activities or apply only in exceptional circumstances, do not 
prevent the Group from controlling an investee. Subsidiaries are consolidated from the date on which control is transferred to the Group, 
and are deconsolidated from the date on which control ceases.

The consolidated financial statements include the following principal subsidiaries:

Subsidiary

2015

2014

2013

Country

Ownership/voting % as of  
31 December

United Financial Corporation JSC
TBC Capital LLC
TBC Leasing JSC
TBC Kredit LLC
Banking System Service Company LLC
TBC Pay LLC
Real Estate Management Fund JSC
TBC Invest LLC
Bank Constanta JSC
Mali LLC

98.67%
100%
99.57%
75%
100%
100%
100%
100%
–
100%

98.67%
100%
99.48%
75%
100%
100%
100%
100%
100%
100%

93.32%
100%
89.53%

Georgia
Georgia
Georgia
75% Azerbaijan
Georgia
Georgia
Georgia
Israel
Georgia
Georgia

100%
100%
100%
100%
84.69%
100%

Year of 
incorporation or 
acquisition

Industry

Card processing
1997
Brokerage
1999
Leasing
2003
2008 Non-banking credit institution
Information services
2009
2009
Processing
Real estate management
2010
PR and marketing
2011
Financial institution
2011
Real estate management
2011

On 21 January 2015 the Group has completed the legal and operational process of merging JSC Bank Constanta with TBC Bank. 

The acquisition method of accounting is used to account for the acquisition of subsidiaries. Identifiable assets acquired and liabilities and 
contingent liabilities assumed in a business combination are measured at their fair values at the acquisition date, irrespective of the extent 
of any non-controlling interest. 

The Group measures non-controlling interest that represents present ownership interest and entitles the holder to a proportionate share 
of net assets in the event of liquidation on a transaction by transaction basis, either at: (a) fair value, or (b) the non-controlling interest’s 
proportionate share of net assets of the acquiree. Non-controlling interests that are not present ownership interests are measured at 
fair value.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

2 Summary of Significant Accounting Policies continued
Goodwill is measured by deducting the net assets of the acquiree from the aggregate of the consideration transferred for the acquiree, the 
amount of non-controlling interest in the acquiree and fair value of an interest in the acquiree held immediately before the acquisition date. 
Any negative amount (“negative goodwill”) is recognised in profit or loss, after management reassesses whether it identified all the assets 
acquired and all liabilities and contingent liabilities assumed, and reviews appropriateness of their measurement.

The consideration transferred for the acquire is measured at the fair value of the assets given up, equity instruments issued and liabilities 
incurred or assumed, including fair value of assets or liabilities from contingent consideration arrangements, but excludes acquisition 
related costs such as advisory, legal, valuation and similar professional services.

Transaction costs incurred for issuing equity instruments are deducted from equity; transaction costs incurred for issuing debt are 
deducted from its carrying amount and all other transaction costs associated with the acquisition are expensed.

Intercompany transactions, balances and unrealised gains on transactions between Group companies are eliminated; unrealised losses 
are also eliminated unless the cost cannot be recovered. The Bank and all of its subsidiaries use uniform accounting policies consistent 
with the Group’s policies.

Non-controlling interest is that part of the net results and of the equity of a subsidiary attributable to interests which are not owned, 
directly or indirectly, by the Bank. Non-controlling interest forms a separate component of the Group’s equity.

Disposals of subsidiaries, associates or joint ventures. When the Group ceases to have control or significant influence, any retained interest 
in the entity is re-measured to its fair value, with the change in carrying amount recognised in profit or loss. The fair value is the initial 
carrying amount for the purposes of subsequently accounting for the retained interest as an associate, joint venture or financial asset. In 
addition, any amounts previously recognised in other comprehensive income in respect of that entity are accounted for as if the Group had 
directly disposed of the related assets or liabilities. This may mean that amounts previously recognised in other comprehensive income are 
recycled to profit or loss. 

If the ownership interest in an associate is reduced but significant influence is retained, only a proportionate share of the amounts 
previously recognised in other comprehensive income are reclassified to profit or loss where appropriate.

Financial instruments – key measurement terms. Depending on their classification financial instruments are carried at fair value, cost, or 
amortised cost as described below.

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market 
participants at the measurement date. The best evidence of fair value is price in an active market. An active market is one in which 
transactions for the asset or liability take place with sufficient frequency and volume to provide pricing information on an ongoing basis. 
Fair value of financial instruments traded in an active market is measured as the product of the quoted price for the individual asset or 
liability and the quantity held by the entity. This is the case even if a market’s normal daily trading volume is not sufficient to absorb the 
quantity held and placing orders to sell the position in a single transaction might affect the quoted price.

A portfolio of financial derivatives or other financial assets and liabilities that are not traded in an active market is measured at the fair 
value of a group of financial assets and financial liabilities on the basis of the price that would be received to sell a net long position (i.e. an 
asset) for a particular risk exposure or paid to transfer a net short position (i.e. a liability) for a particular risk exposure in an orderly 
transaction between market participants at the measurement date. This is applicable for assets carried at fair value on a recurring basis if 
the Group: (a) manages the group of financial assets and financial liabilities on the basis of the entity’s net exposure to a particular market 
risk (or risks) or to the credit risk of a particular counterparty in accordance with the entity’s documented risk management or investment 
strategy; (b) it provides information on that basis about the group of assets and liabilities to the entity’s key management personnel; and (c) 
the market risks, including duration of the entity’s exposure to a particular market risk (or risks) arising from the financial assets and 
financial liabilities is substantially the same.

Valuation techniques such as discounted cash flow models or models based on recent arm’s length transactions or consideration of 
financial data of the investees, are used to measure fair value of certain financial instruments for which external market pricing 
information is not available. Fair value measurements are analysed by level in the fair value hierarchy as follows: (i) level one are 
measurements at quoted prices (unadjusted) in active markets for identical assets or liabilities, (ii) level two measurements are valuations 
techniques with all material inputs observable for the asset or liability, either directly (that is, as prices) or indirectly (that is, derived from 
prices), and (iii) level three measurements are valuations not based on solely observable market data (that is, the measurement requires 
significant unobservable inputs). Transfers between levels of the fair value hierarchy are deemed to have occurred at the end of the 
reporting period. Refer to Note 39.

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Cost is the amount of cash or cash equivalents paid or the fair value of the other consideration given to acquire an asset at the time of its 
acquisition and includes transaction costs. Measurement at cost is only applicable to investments in equity instruments that do not have a 
quoted market price and whose fair value cannot be reliably measured and derivatives that are linked to and must be settled by delivery of 
such unquoted equity instruments. Refer to Note 10.

Transaction costs are incremental costs that are directly attributable to the acquisition, issue or disposal of a financial instrument. An 
incremental cost is one that would not have been incurred if the transaction had not taken place. Transaction costs include fees and 
commissions paid to agents (including employees acting as selling agents), advisors, brokers and dealers, levies by regulatory agencies 
and securities exchanges, and transfer taxes and duties. Transaction costs do not include debt premiums or discounts, financing costs or 
internal administrative or holding costs. 

Amortised cost is the amount at which the financial instrument was recognised at initial recognition less any principal repayments, plus 
accrued interest, and for financial assets less any write-down for incurred impairment losses. Accrued interest includes amortisation of 
transaction costs deferred at initial recognition and of any premium or discount to maturity amount using the effective interest method. 
Accrued interest income and accrued interest expense, including both accrued coupon and amortised discount or premium (including fees 
deferred at origination, if any), are not presented separately and are included in the carrying values of related items in the consolidated 
statement of financial position.

The effective interest method is a method of allocating interest income or interest expense over the relevant period so as to achieve a 
constant periodic rate of interest (effective interest rate) on the carrying amount. The effective interest rate is the rate that exactly 
discounts estimated future cash payments or receipts (excluding future credit losses) through the expected life of the financial instrument 
or a shorter period, if appropriate, to the net carrying amount of the financial instrument. The effective interest rate discounts cash flows 
of variable interest instruments to the next interest repricing date, except for the premium or discount which reflects the credit spread 
over the floating rate specified in the instrument, or other variables that are not reset to market rates. Such premiums or discounts are 
amortised over the whole expected life of the instrument. The present value calculation includes all fees paid or received between parties 
to the contract that are an integral part of the effective interest rate (refer to income and expense recognition policy). 

Initial recognition of financial instruments. Trading securities, derivatives and other financial instruments at fair value through profit or loss 
are initially recorded at fair value. All other financial instruments are initially recorded at fair value plus transaction costs. Fair value at 
initial recognition is best evidenced by the transaction price. A gain or loss on initial recognition is only recorded if there is a difference 
between fair value and transaction price which can be evidenced by other observable current market transactions in the same instrument 
or by a valuation technique whose inputs include only data from observable markets.

All purchases and sales of financial assets that require delivery within the time frame established by regulation or market convention 
(“regular way” purchases and sales) are recorded at trade date, which is the date that the Group commits to deliver a financial asset. All 
other purchases are recognised when the entity becomes a party to the contractual provisions of the instrument. 

De-recognition of financial assets. The Group derecognises financial assets when (a) the assets are redeemed or the rights to cash flows 
from the assets otherwise expired or (b) the Group has transferred the rights to the cash flows from the financial assets or entered into a 
qualifying pass-through arrangement while (i) also transferring substantially all the risks and rewards of ownership of the assets or (ii) 
neither transferring nor retaining substantially all risks and rewards of ownership but not retaining control. Control is retained if the 
counterparty does not have the practical ability to sell the asset in its entirety to an unrelated third party without needing to impose 
additional restrictions on the sale.

Cash and cash equivalents. Cash and cash equivalents are items which are readily convertible to known amounts of cash and which are 
subject to an insignificant risk of changes in value. Cash and cash equivalents include cash on hand, amounts due from the NBG, excluding 
mandatory reserves, and all interbank placements and interbank receivables with original maturities of less than three months. Funds 
restricted for a period of more than three months on origination are excluded from cash and cash equivalents. Cash and cash equivalents 
are carried at amortised cost.

The payments or receipts presented in the statement of cash flows represent transfers of cash and cash equivalents by the Group, 
including amounts charged or credited to current accounts of the Group’s counterparties held with the Group, such as loan interest income 
or principal collected by charging the customer’s current account or interest payments or disbursement of loans credited to the customer’s 
current account, which represent cash or cash equivalent from the customer’s perspective.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

2 Summary of Significant Accounting Policies continued
Mandatory cash balances with the National Bank of Georgia. Mandatory cash balances with the National Bank of Georgia are carried at 
amortised cost and represent mandatory reserve deposits which are not available to finance the Group’s day to day operations and hence 
are not considered as part of cash and cash equivalents for the purposes of the consolidated statement of cash flows.

Investment securities available for sale. This classification includes investment securities which the Group intends to hold for an indefinite 
period of time and which may be sold in response to needs for liquidity or changes in interest rates, exchange rates or equity prices. The 
Group classifies investments as available for sale at the time of purchase.

Investment securities available for sale are carried at fair value. Interest income on available for sale debt securities is calculated using 
the effective interest method and recognised in profit or loss for the year. Dividends on available-for-sale equity instruments are 
recognised in profit or loss for the year when the Group’s right to receive payment is established and it is probable that the dividends will be 
collected. All other elements of changes in the fair value are recognised in Other Comprehensive Income (“OCI”) until the investment is 
derecognised or impaired, at which time the cumulative gain or loss is reclassified from OCI to profit or loss. Impairment losses are 
recognised in profit or loss when incurred as a result of one or more events (“loss events”) that occurred after the initial recognition of 
investment securities available for sale.

A significant or prolonged decline in the fair value of an equity security below its cost is an indicator that it is impaired. The cumulative 
impairment loss – measured as the difference between the acquisition cost and the current fair value, less any impairment loss on that 
asset previously recognised in profit or loss – is removed from equity and reclassified from OCI. Impairment losses on equity instruments 
are not reversed through profit or loss. If, in a subsequent period, the fair value of a debt instrument classified as available for sale 
increases and the increase can be objectively related to an event occurring after the impairment loss was recognised in profit or loss, the 
impairment loss is reversed through current period’s profit or loss for the year.

Sale and repurchase agreements. Sale and repurchase agreements (“repo agreements”), which effectively provide a lender’s return to the 
counterparty, are treated as secured financing transactions. Lender provides funds to borrower and receives security as collateral. 
Securities sold under such sale and repurchase agreements are not derecognised. The securities are not reclassified in the statement of 
financial position unless the transferee has the right by contract or custom to sell or repledge the securities, in which case they are 
reclassified as repurchase receivables. The corresponding liability is presented within amounts due to credit institutions. The repurchase 
agreements are short term in nature. Available-for-sale securities or bonds carried at amortised cost reclassified to repurchase 
receivables continue to be carried at fair value or amortised cost respectively in accordance with accounting policies for these categories 
of assets.

Securities purchased under agreements to resell (“reverse repo agreements”), which effectively provide a lender’s return to the Group, are 
recorded as due from other banks or loans and advances to customers, as appropriate. The difference between the sale and repurchase 
price is treated as interest income and accrued over the life of repo agreements using the effective interest rate method. 

Due from other banks. Amounts due from other banks are recorded when the Group advances money to counterparty banks with original 
maturity of more than three months and with no intention of trading the resulting unquoted non-derivative receivable due on fixed or 
determinable dates. Amounts due from other banks are carried at amortised cost. 

Loans and advances to customers. Loans and advances to customers are recorded when the Group advances money to purchase or 
originate an unquoted non-derivative receivable from a customer due on fixed or determinable dates and has no intention of trading the 
receivable. Loans and advances to customers are carried at amortised cost.

When impaired financial assets are renegotiated and the renegotiated terms and conditions differ substantially from the previous terms, 
the new asset is initially recognised at its fair value.

Bonds carried at amortised cost. Investment securities which the Group intends to hold for an indefinite period and which may be sold in 
response to needs for liquidity or changes in interest rates, exchange rates or equity prices have been classified as available for sale 
investments in the financial statements for the year ended 31 December 2014. In 2015 the Group has reassessed its intention with regard to 
some of the securities under this category and has identified certain investments that the Group has both the intention and ability to hold to 
maturity. Due to the fact that transactions for such securities do not take place with sufficient frequency and volume to provide pricing 
information on an ongoing basis the securities are not considered to be quoted in an active market and were reclassified to loan and 
receivables rather that held to maturity investments. These securities are presented in the balance sheet under caption bonds carried at 
amortised cost.

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When an available-for-sale financial asset with fixed maturity is reclassified to loans and receivables, the fair value of the financial asset 
on that date becomes its new amortised cost. Any previous gain or loss on that asset that has been recognised directly in other 
comprehensive income is amortised to profit and loss over the investment’s remaining life using the effective interest method.

Impairment of financial assets carried at amortised cost. Impairment losses are recognised in profit or loss when incurred as a result of one 
or more events (“loss events”) that occurred after the initial recognition of the financial asset and which have an impact on the amount or 
timing of the estimated future cash flows of the financial asset or group of financial assets that can be reliably estimated. The Bank 
classifies its borrowers as significant and non-significant ones for impairment allowance estimation purposes and assesses for 
impairment individually or collectively.

Specific qualitative and quantitative events are outlined for evidence of impairment of individually and collectively assessed borrowers in 
order to ensure that loss event is identified as early as possible. The list of events includes but is not limited to the following: 
•  any instalment is overdue and the late payment cannot be attributed to a delay caused by the settlement systems;
•  the borrower experiences a significant financial difficulty as evidenced by borrower’s financial information that the Group obtains;
•  the borrower considers bankruptcy or a financial reorganisation; 
•  other events that may impact repayment capability of the borrower.

If the terms of an impaired financial asset held at amortised cost are renegotiated or otherwise modified because of financial difficulties of 
the borrower or issuer, impairment is measured using the original effective interest rate before the modification of terms.

If there is evidence that an impairment loss event on significant credit exposures has been incurred, the Bank assess the borrower on an 
individual basis and measures the amount of the loss as the difference between the asset’s carrying amount and the present value of 
estimated future cash flows discounted by the exposure’s original effective interest rate for fixed rate loans or current effective interest 
rate for variable rate loans. The Bank considers two types of sources for recoveries: cash recoveries and/or collateral recovery. For cash 
recoveries the estimated recoverable amount is equal to the present value of the estimated future cash flows. Collateral recoveries reflect 
the cash flows that may result from collateral foreclosure. The Bank uses its best estimates for assessment of future recoveries, applying 
scenario analysis and taking into account all relevant information available at the reporting date including adverse changes in general 
macroeconomic environment or the industry the borrower operates in. 

If the Group determines that no objective evidence exists that impairment was incurred for an individually assessed financial asset, 
whether significant or not, it includes the asset in a group of financial assets with similar credit risk characteristics and collectively 
assesses them for impairment. For collective assessment purposes exposures are grouped into a homogenous risk pools based on similar 
credit risk characteristics. Common credit risk characteristics of the group include but are not limited to: type of counterparty (individual 
vs business), type of product, past-due status of the exposure, restructuring status and type of collateral. 

In order to calculate impairment allowance for collectively assessed loans pools, the Bank estimates following risk parameters: 
probability of default, cure rate, recovery rate, survival rate and loss give default, based on historical experience. In case there is change in 
internal or external environment and historical data no longer reflects current situation, the Bank adjusts risk parameters on the basis of 
current observable data to reflect the effects of current conditions that did not affect past periods, and to remove the effects of past 
conditions that do not exist currently. 

The Bank reverses previously recognised impairment loss if, after the impairment was recognised, the amount of the impairment loss 
decreases and the decrease is related to an objective event. The previously recognised impairment loss is reversed by adjusting the 
allowance account through profit or loss. In order to reverse provisions for individually significant borrowers there should be objective 
evidence that the borrowers’ financial standing has improved or there is improvement in collateral coverage. For collectively assessed 
loans the Bank applies the notion of “quarantine period” defined as period necessary for an exposure to satisfy performing loans criteria’s 
in order to be reclassified in a performing loans pool. 

Repossessed collateral. Repossessed collateral represents non-financial assets acquired by the Group in settlement of overdue loans. The 
assets are initially recognised at fair value when acquired and included in premises and equipment, investment property or inventories 
within other assets depending on their nature and the Group’s intention in respect of recovery of these assets and are subsequently 
re-measured and accounted for in accordance with the accounting policies for these categories of assets. Inventories of repossessed 
assets are recorded at the lower of cost or net realisable value.

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2 Summary of Significant Accounting Policies continued
Credit related commitments. The Group enters into credit related commitments, including letters of credit and financial guarantees. 
Financial guarantees represent irrevocable assurances to make payments in the event that a customer cannot meet its obligations to third 
parties and carry the same credit risk as loans. Financial guarantees and commitments to provide a loan are initially recognised at their 
fair value, which is normally evidenced by the amount of fees received. This amount is amortised on a straight line basis over the life of the 
commitment, except for commitments to originate loans if it is probable that the Group will enter into a specific lending arrangement and 
does not expect to sell the resulting loan shortly after origination; such loan commitment fees are deferred and included in the carrying 
value of the loan on initial recognition. At the end of each reporting period, the commitments are measured at the higher of (i) the 
unamortised balance of the amount at initial recognition and (ii) the best estimate of expenditure required to settle the commitment at the 
end of each reporting period.

Performance guarantees are contracts that provide compensation if another party fails to perform a contractual obligation. Such contracts 
do not transfer credit risk. Performance guarantees are recorded off-balance at initiation. Fee income is recognised as earned over the 
lifetime of a respective contract. At the end of each reporting period, the provision for performance guarantee contracts are measured at 
the best estimate of expenditure required to settle the contract at the end of each reporting period, discounted to present value if the 
discounting effect is material.

The Bank has the contractual right to revert to its customer for recovering amounts paid to settle the performance guarantee contracts. 
Such amounts are recognised as loans and receivables.

Goodwill. Goodwill is carried at cost less accumulated impairment losses, if any. The Group tests goodwill for impairment at least annually 
and whenever there are indications that goodwill may be impaired. Goodwill is allocated to the cash-generating units, or groups of 
cash-generating units, that are expected to benefit from the synergies of the business combination. Such units or group of units represent 
the lowest level at which the Group monitors goodwill, and are not larger than an operating segment. Gains or losses on disposal of an 
operation within a cash generating unit to which goodwill has been allocated include the carrying amount of goodwill associated with the 
disposed operation, generally measured on the basis of the relative values of the disposed operation and the portion of the cash-generating 
unit which is retained. 

Premises and equipment. Premises and equipment, except for land, buildings and construction in progress, are stated at cost, less 
accumulated depreciation and provision for impairment, where required. Cost of premises and equipment of acquired subsidiaries is the 
estimated fair value at the date of acquisition.

Following initial recognition, land, buildings and construction in progress are carried at revalued amount, being the fair value at the date of 
revaluation, less any subsequent accumulated depreciation and subsequent accumulated impairment losses. Revaluations are performed 
frequently enough to ensure that the carrying amount does not differ materially from that which would be determined using fair values at 
the end of reporting period.

Any revaluation surplus is credited to the revaluation reserve for premises and equipment included in equity, except to the extent that it 
reverses a revaluation decrease of the same asset previously recognised in profit or loss, in which case the increase is recognised in profit 
or loss to the extent of the decrease previously charged. A revaluation deficit is recognised in profit or loss, except that a deficit directly 
offsetting a previous surplus on the same asset is recognised in other comprehensive income and reduces revaluation reserve for 
premises and equipment cumulated in equity. 

Depreciation on revalued buildings is charged to profit or loss. Upon disposal of revalued property, any revaluation reserve relating to the 
particular asset being sold or retired is transferred to retained earnings. 

Costs of minor repairs and maintenance are expensed when incurred. Cost of replacing major parts or components of premises and 
equipment items are capitalised and the replaced part is retired.

If impaired, premises and equipment are written down to the higher of their value in use and fair value less costs to sell. The decrease in 
carrying amount is charged to profit or loss to the extent it exceeds the previous revaluation surplus in equity. An impairment loss 
recognised for an asset in prior years is reversed if there has been a change in the estimates used to determine the asset’s value in use or 
fair value less costs to sell.

Gains and losses on disposals determined by comparing proceeds with carrying amount are recognised in profit or loss.

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Depreciation. Land and construction in progress are not depreciated. Depreciation on other items of premises and equipment is 
calculated using the straight-line method to allocate their cost or revalued amounts to their residual values over their estimated useful 
lives as follows:
Premises  
Furniture and fixtures 
Computers and office equipment 
Motor vehicles 
Other equipment 
Leasehold improvements 

30 – 100 years;
5 – 8 years; 
3 – 8 years;
4 – 5 years; 
2 – 10 years; and 
shorter of 7 years or the term of the underlying lease

The residual value of an asset is the estimated amount that the Group would currently obtain from disposal of the asset less the estimated 
costs of disposal, if the asset were already of the age and in the condition expected at the end of its useful life. The residual value of an 
asset is nil if the Group expects to use the asset until the end of its physical life. The assets’ residual values and useful lives are reviewed, 
and adjusted if appropriate, at the end of each reporting period.

Investment property. Investment property is property held by the Group to earn rental income or for capital appreciation, or both and which 
is not occupied by the Group. 

Investment property is stated at cost less accumulated depreciation and provision for impairment, where required. Investment property is 
amortised on a straight-line basis over expected useful lives of thirty to fifty years. If any indication exists that investment properties may 
be impaired, the Group estimates the recoverable amount as the higher of value in use and fair value less costs to sell. The carrying 
amount of an investment property is written down to its recoverable amount through a charge to profit or loss for the year. An impairment 
loss recognised in prior years is reversed if there has been a subsequent change in the estimates used to determine the asset’s 
recoverable amount. 

Land included in investment property is not depreciated. Depreciation on other items of investment properties is calculated using the 
straight-line method to allocate their cost to their residual values over their estimated useful lives of 30 to 50 years. Residual values of 
investment properties are estimated to be nil.

Earned rental income is recorded in profit or loss for the year within other operating income.

Subsequent expenditure is capitalised to the asset’s carrying amount only when it is probable that future economic benefits associated 
with the expenditure will flow to the Group and the cost can be measured reliably. All other repairs and maintenance costs are expensed 
when incurred. 

Intangible assets. All of the Group’s intangible assets have definite useful life and primarily include capitalised computer software 
and licences.

Acquired computer software licences are capitalised on the basis of the costs incurred to acquire and bring to use the specific software. All 
other costs associated with computer software, e.g. its maintenance, are expensed when incurred. Intangible assets are amortised on a 
straight-line basis over expected useful lives of two to fifteen years.

Finance lease receivables (Investment in finance lease). Where the Group is a lessor in a lease which transfers substantially all the risks and 
rewards incidental to ownership to the lessee, the assets leased out are presented as investments in finance leases and carried at the 
present value of the future lease payments. Investments in finance leases are initially recognised at commencement (when the lease term 
begins) using a discount rate determined at inception (the earlier of the date of the lease agreement and the date of commitment by the 
parties to the principal provisions of the lease).

The difference between the gross receivable and the present value represents unearned finance income. This income is recognised over 
the term of the lease using the net investment method (before tax), which reflects a constant periodic rate of return. Incremental costs 
directly attributable to negotiating and arranging the lease are included in the initial measurement of the finance lease receivable and 
reduce the amount of income recognised over the lease term. Finance income from leases is recorded within interest income in the profit 
or loss.

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FINANCIAL STATEMENTS

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

2 Summary of Significant Accounting Policies continued
Impairment losses are recognised in profit or loss when incurred as a result of one or more events (“loss events”) that occurred after the 
initial recognition of investments in leases. The Group uses the same principal criteria to determine that there is objective evidence that an 
impairment loss has occurred as for loans carried at amortised costs disclosed earlier in this note. Impairment losses are recognised 
through an allowance account to write down the receivables’ net carrying amount to the present value of expected cash flows (which 
exclude future credit losses that have not been incurred) discounted at the interest rates implicit in the finance leases. The estimated 
future cash flows reflect the cash flows that may result from obtaining and selling the assets subject to the lease.

Receivables from terminated leases. The Company recognises receivables from terminated contracts at the moment of lease contract 
termination. These receivables are recognised at amount comprising difference between fair value of repossessed assets and outstanding 
balance of net investment in finance lease. Receivables are accounted for at amortised cost less impairment.

Prepayment for purchase of leasing assets. Prepayment for purchase of leasing assets comprise interest bearing advance payments made 
to purchase assets for transfer into leases. Such advances are accounted for at amortised cost less impairment. On commencement of the 
leases, advances towards lease contracts are transferred into net investment in finance lease.

Due to credit institutions. Amounts due to credit institutions are recorded when money or other assets are advanced to the Group by 
counterparty banks. The non-derivative liability is carried at amortised cost. If the Group purchases its own debt, it is removed from the 
consolidated statement of financial position and the difference between the carrying amount of the liability and the consideration paid is 
included in gains or losses arising from retirement of debt.

Customer accounts. Customer accounts are non-derivative liabilities to individuals, state or corporate customers and are carried at 
amortised cost. 

Subordinated debt. Subordinated debt includes long-term non-derivative liabilities to international financial institutions and is carried at 
amortised cost. The repayment of subordinated debt ranks after all other creditors in case of liquidation and is included in “Tier 2 capital” 
of the Bank.

Debt securities in issue. Debt securities in issue include promissory notes, bonds, certificates of deposit and debentures issued by the 
Group. Debt securities are stated at amortised cost. If the Group purchases its own debt securities in issue, they are removed from the 
consolidated statement of financial position and the difference between the carrying amount of the liability and the consideration paid is 
included in gains arising from retirement of debt.

Derivative financial instruments. Derivative financial instruments, including foreign exchange contracts, interest rate futures, forward rate 
agreements, currency and interest rate swaps, currency and interest rate options are carried at their fair value. The Group also enters into 
offsetting deposits with its counterparty banks to exchange currencies. Such deposits, while legally separate, are aggregated and 
accounted for as a single derivative financial instrument (currency swap) on a net basis where (i) the deposits are entered into at the same 
time and in contemplation of one another, (ii) they have the same counterparty, (iii) they relate to the same risk and (iv) there is no apparent 
business purpose for structuring the transactions separately that could not also have been accomplished in a single transaction.

All derivative instruments are carried as assets when fair value is positive and as liabilities when fair value is negative. Changes in the fair 
value of derivative instruments are included in profit or loss. The Group does not apply hedge accounting.

Certain derivative instruments embedded in other financial instruments are treated as separate derivative instruments when their risks 
and characteristics are not closely related to those of the host contract. 

Income taxes. Income taxes have been provided for in the consolidated financial statements in accordance with the legislation enacted or 
substantively enacted by the end of reporting period in the respective territories that the Bank and its subsidiaries operate. The income tax 
charge/credit comprises current tax and deferred tax and is recognised in profit or loss except if it is recognised directly in other 
comprehensive income because it relates to transactions that are also recognised, in the same or a different period, directly in other 
comprehensive income. 

Current tax is the amount expected to be paid to or recovered from the taxation authorities in respect of taxable profits or losses for the 
current and prior periods. Taxable profits or losses are based on estimates if consolidated financial statements are authorised prior to 
filing relevant tax returns. Taxes, other than on income, are recorded within administrative and other operating expenses.

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2 Summary of Significant Accounting Policies continued
Deferred income tax is provided using the balance sheet liability method for tax loss carry forwards and temporary differences arising 
between the tax bases of assets and liabilities and their carrying amounts for financial reporting purposes. In accordance with the initial 
recognition exemption, deferred taxes are not recorded for temporary differences on initial recognition of an asset or a liability in a 
transaction other than a business combination if the transaction, when initially recorded, affects neither accounting nor taxable profit. 
Deferred tax liabilities are not recorded for temporary differences on initial recognition of goodwill and subsequently for goodwill which is 
not deductible for tax purposes. Deferred tax balances are measured at tax rates enacted or substantively enacted at the end of reporting 
period which are expected to apply to the period when the temporary differences will reverse or the tax loss carry forwards will be utilised. 
Deferred tax assets and liabilities are netted only within the individual companies of the Group. Deferred tax assets for deductible 
temporary differences and tax loss carry forwards are recorded only to the extent that it is probable that future taxable profit will be 
available against which the deductions can be utilised.

Deferred income tax is provided on post-acquisition retained earnings of subsidiaries, except where the Group controls the subsidiary’s 
dividend policy and it is probable that the difference will not reverse through dividends or otherwise in the foreseeable future.

Uncertain tax positions. The Group’s uncertain tax positions are reassessed by Management at the end of each reporting period. Liabilities 
are recorded for income tax positions that are determined by Management as more likely than not to result in additional taxes being levied 
if the positions were to be challenged by the tax authorities. The assessment is based on the interpretation of tax laws that have been 
enacted or substantively enacted by the end of reporting period and any known Court or other rulings on such issues. Liabilities for 
penalties, interest and taxes other than on income are recognised based on Management’s best estimate of the expenditure required to 
settle the obligations at the end of the reporting period. 

Provisions for liabilities and charges. Provisions for liabilities and charges are non-financial liabilities of uncertain timing or amount. They are 
accrued when the Group has a present legal or constructive obligation as a result of past events, it is probable that an outflow of resources 
embodying economic benefits will be required to settle the obligation, and a reliable estimate of the amount of the obligation can be made. 

Share capital. Ordinary shares with discretionary dividends are classified as equity. Incremental costs directly attributable to the issue of 
new shares or options are shown in equity as a deduction, net of tax, from the proceeds. Any excess of the fair value of consideration 
received over the par value of shares issued is recorded as share premium in equity.

Dividends. Dividends are recorded in equity in the period in which they are declared. Any dividends declared after the end of the reporting 
period and before the consolidated financial statements are authorised for issue, are disclosed in the subsequent events note. 

Income and expense recognition. Interest income and expense are recorded for all debt instruments on an accrual basis using the effective 
interest method. This method defers, as part of interest income or expense, all fees paid or received between the parties to the contract 
that are an integral part of the effective interest rate, transaction costs and all other premiums or discounts. 

Fees integral to the effective interest rate include origination fees received or paid by the entity relating to the creation or acquisition of a 
financial asset or issuance of a financial liability, for example fees for evaluating creditworthiness, evaluating and recording guarantees or 
collateral, negotiating the terms of the instrument and for processing transaction documents. Commitment fees received by the Group to 
originate loans at market interest rates are integral to the effective interest rate if it is probable that the Group will enter into a specific 
lending arrangement and does not expect to sell the resulting loan shortly after origination. The Group does not designate loan 
commitments as financial liabilities at fair value through profit or loss.

When loans and other debt instruments become doubtful of collection, they are written down to present value of expected cash inflows and 
interest income is thereafter recorded for the unwinding of the present value discount based on the asset’s effective interest rate which 
was used to measure the impairment loss.

All other fees, commissions and other income and expense items are generally recorded on an accrual basis by reference to completion of 
the specific transaction assessed on the basis of the actual service provided as a proportion of the total services to be provided.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

2 Summary of Significant Accounting Policies continued
Commissions and fees arising from negotiating, or participating in the negotiation of a transaction for a third party, such as the acquisition 
of loans, shares or other securities or the purchase or sale of businesses, which are earned on execution of the underlying transaction are 
recorded on its completion. Portfolio and other management advisory and service fees are recognised based on the applicable service 
contracts, usually on a time-proportion basis. Asset management fees related to investment funds are recorded rateably over the period 
the service is provided. The same principle is applied for wealth management, financial planning and custody services that are 
continuously provided over an extended period of time.

Foreign currency translation. The functional currency of each of the Group’s consolidated entities is the currency of the primary economic 
environment in which the entity operates. The Bank’s functional currency and the Group’s presentation currency is the national currency of 
Georgia Lari. 

Monetary assets and liabilities are translated into each entity’s functional currency at the official exchange rate of respective territories 
that the Bank and its subsidiaries operate, at the respective reporting period. Foreign exchange gains and losses resulting from the 
settlement of transactions and from the translation of monetary assets and liabilities into each entity’s functional currency at year-end 
official exchange rates are recognised in profit or loss. Translation at year-end rates does not apply to non-monetary items, including 
equity investments. Effects of exchange rate changes on the fair value of equity securities are recorded as part of the fair value gain 
or loss. 

The results and financial position of each Group entity (the functional currency of none of which is a currency of a hyperinflationary 
economy) are translated into the presentation currency as follows: 
(i)  assets and liabilities for each statement of financial position presented are translated at the closing rate at the end of the respective 

reporting period; 

(ii) income and expenses are translated at average exchange rates (unless this average is not a reasonable approximation of the 

cumulative effect of the rates prevailing on the transaction dates, in which case income and expenses are translated at the dates of the 
transactions); 

(iii) components of equity are translated at the historic rate; and 
(iv) all resulting exchange differences are recognised in other comprehensive income.

When control over a foreign operation is lost, the exchange differences previously recognised in other comprehensive income are 
reclassified to profit or loss for the year as part of the gain or loss on disposal. On partial disposal of a subsidiary without loss of control, 
the related portion of accumulated currency translation differences is reclassified to non-controlling interest within equity.

Goodwill and fair value adjustments arising on the acquisition of a foreign entity are treated as assets and liabilities of the foreign entity 
and translated at the closing rate. At 31 December 2015 the closing rate of exchange used for translating foreign currency balances was 
USD 1 = 2.3949 (2014: USD 1 = GEL 1.8636; 2013: USD 1 = GEL 1.7363); EUR 1 = 2.6169 (2014: EUR 1 = GEL 2.2656; 2013: EUR 1 = GEL 2.3891). 

Offsetting. Financial assets and liabilities are offset and the net amount reported in the consolidated statement of financial position only 
when there is a legally enforceable right to offset the recognised amounts, and there is an intention to either settle on a net basis, or to 
realise the asset and settle the liability simultaneously.

Staff costs and related contributions. Wages, salaries, paid annual leave and sick leave, bonuses, and non-monetary benefits as well as the 
cash settled part of the share-based payment schemes are accrued in the year in which the associated services are rendered by the 
employees of the Group. 

Earnings per share. Earnings per share (“EPS”) are determined by dividing the profit or loss attributable to owners of the Bank by the 
weighted average number of participating shares outstanding during the reporting year. 

Diluted earnings per share. Diluted earnings per share is calculated by adjusting the weighted average number of ordinary shares 
outstanding to assume conversion of all dilutive potential Ordinary Shares. In calculating diluted EPS, non-vested Ordinary Shares are 
treated as outstanding on the grant date.

Segment reporting. Operating segments are reported in a manner consistent with the internal reporting provided to the Group’s Chief 
operating decision maker. Segments whose revenue, result or assets are ten percent or more of all the segments are reported separately.

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2 Summary of Significant Accounting Policies continued
Share-based payments. Share-based payment arrangement is an agreement between the entity and another party (including an employee) 
that entitles the other party to receive cash or other assets of the entity for amounts that are based on the price (or value) of equity 
instruments (including shares or share options) of the entity or another group entity, or equity instruments (including shares or share 
options) of the entity or another group entity, provided the specified vesting conditions, if any, are met. Under share-based compensation 
plan the Group receives services from management as consideration for equity instruments of the Group. The fair value of the employee 
services received in exchange for the grant of the equity instruments is recognised as an expense. The total amount to be expensed is 
determined by reference to the fair value of the equity instruments granted, excluding the impact of any non-market service and 
performance vesting conditions. Non-market vesting conditions are included in assumptions about the number of equity instruments that 
are expected to vest. The total amount expensed is recognised over the vesting period, which is the period over which all of the specified 
vesting conditions are to be satisfied. At each balance sheet date, the Group revises its estimates of the number of equity instruments that 
are expected to vest based on the non-marketing vesting conditions. It recognises the impact of the revision of original estimates, if any, in 
profit or loss, with a corresponding adjustment to equity. Increase in equity on accrued shares resulting from the equity settled parts of 
both schemes is accounted for under share-based payment reserve. Upon meeting vesting conditions, share-based payment reserve 
attributable to the vested shares is transferred to share capital and share premium. When portions of a single grant vest on two or more 
dates the entity applies graded vesting for accounting of share-based payment arrangement. Vesting period of each tranche of the grant 
ends when the employee owns the shares with no further service restrictions. Under graded vesting scheme the expense for earlier years 
is higher than for later years. Each tranche is expensed over its own service period with a credit entry being equity.

Amendments of the consolidated financial statements after issue. The Bank’s shareholders and management have the power to amend the 
consolidated financial statements after issue.

Reclassifications. In order to achieve better and more useful presentation, the management has changed the presentation of a number of 
financial statement line items in 2015. The following reclassifications were made to 31 December 2014 balances: 

Period end

Financial statement line item

As previously 
reported

As 
reclassified

Description

31 December 2014

Net cash from investing activities
Net cash from financing activities

6,422
277,911

17,345
266,988

Cash outflow on purchase of additional shares in 
subsidiaries previously presented under investing 
activities is presented under financing activities

3 Critical Accounting Estimates and Judgements in Applying Accounting Policies
The Group makes estimates and assumptions that affect the reported amounts of assets and liabilities within the next financial year. 
Estimates and judgements are continually evaluated and are based on Management’s experience and other factors, including expectations 
of future events that are believed to be reasonable under the circumstances. Management also makes certain judgements, apart from 
those involving estimations, in the process of applying the accounting policies. Judgements that have the most significant effect on the 
amounts recognised in the consolidated financial statements and estimates that can cause a significant adjustment to the carrying amount 
of assets and liabilities within the next financial year include:

Initial recognition of related party transactions. In the normal course of business the Group enters into transactions with its related parties. 
IAS 39 requires initial recognition of financial instruments based on their fair values. Judgement is applied in determining if transactions 
are priced at market or non-market interest rates, where there is no active market for such transactions. The basis for judgement is 
pricing for similar types of transactions with unrelated parties and effective interest rate analysis. In management judgment, at 31 
December 2015, 2014 and 2013, there were no loans and advances at other than market conditions. Terms and conditions of related party 
balances are disclosed in Note 41.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

3 Critical Accounting Estimates and Judgements in Applying Accounting Policies continued
Impairment losses on loans and advances and finance lease receivables. The Group regularly reviews its loan portfolio and finance lease 
receivables to assess impairment. In determining whether an impairment loss should be recorded in the statement of profit or loss and 
other comprehensive income, the Group makes judgments as to whether there is any observable data indicating that there is a measurable 
decrease in the estimated future cash flows from a portfolio of loans or finance lease receivables before the decrease can be identified 
with an individual loan in that portfolio. This evidence may include observable data indicating that there has been an adverse change in the 
payment status of borrowers in a group, or national or local economic conditions that correlate with defaults on assets in the group. 
Management uses estimates based on historical loss experience for assets with credit risk characteristics and objective evidence of 
impairment similar to those in the portfolio when scheduling its future cash flows. The methodology and assumptions used for estimating 
both the amount and timing of future cash flows are reviewed regularly to reduce any differences between loss estimates and actual loss 
experience. A 5% increase or decrease between actual loss experience and the loss estimates used will result in an additional or lower 
charge for loan loss impairment of GEL 9,707 thousand (2014: GEL 7,488 thousand; 2013: GEL 7,843 thousand) and additional charge for 
impairment of finance lease receivables of GEL 37 thousand (2014: GEL 10 thousand ; 2013: GEL 9 thousand), respectively.

Impairment provisions for individually significant loans and leases are based on the estimate of discounted future cash flows of the 
individual loans and leases taking into account repayments and realisation of any assets held as collateral against the loan or the lease. 
A 5% increase or decrease in the actual future discounted cash flows from individually significant loans which could arise from a mixture of 
differences in amounts and timing of the cash flows will result in an additional or lower charge for loan loss provision of GEL 3,677 
thousand (2014: GEL 2,081 thousand; 2013: GEL 4,215 thousand), respectively. A 5% increase or decrease in the actual future discounted 
cash flows from individually significant leases which could arise from a mixture of differences in amounts and timing of the cash flows will 
result in an additional or lower charge for provision of GEL 2 thousand (2014: GEL 2 thousand ; 2013: GEL 1 thousand), respectively.

Fair value disclosure of investment properties. Investment properties held by the Group are carried at cost. However, as per the 
requirements of IAS 40, the Group also discloses the fair value of investment properties as at the reporting dates. Fair value is determined 
by internal appraisers of the Group, who hold a recognised and relevant professional qualification. In determining the fair values of 
investment properties, three market comparatives are identified. As comparatives are usually somewhat different from the appraised 
properties, the quoted prices of the comparatives were further adjusted based on the differences in their location, condition, size, 
accessibility, age and expected discounts to be achieved through negotiations with the vendors. Comparative prices per square metre so 
determined are then multiplied by the area of the valued property to arrive at the appraised value of the investment property. At 
31 December 2015, investment properties comprised real estate assets located in Tbilisi and other regions of Georgia with the fair value 
amounting to GEL 105,972 thousand (2014: GEL 79,056 thousand; 2013: GEL 86,480 thousand).

Tax legislation. Georgian and Azerbaijani tax, currency and customs legislation is subject to varying interpretations. Refer to Note 32.

4 Adoption of New or Revised Standards and Interpretations 
The following amended standards became effective for the Group from 1 January 2015, but did not have any material impact on the Group: 
•  Amendments to IAS 19 – “Defined benefit plans: Employee contributions” (issued in November 2013 and effective for annual periods 

beginning 1 July 2014). 

•  Annual Improvements to IFRSs 2012 (issued in December 2013 and effective for annual periods beginning on or after 1 July 2014). 
•  Annual Improvements to IFRSs 2013 (issued in December 2013 and effective for annual periods beginning on or after 1 July 2014). 

5 New Accounting Pronouncements
Certain new standards and interpretations have been issued that are mandatory for the annual periods beginning on or after 
1 January 2016 or later, and which the Group has not early adopted. 

IFRS 9 “Financial Instruments: Classification and Measurement” (amended in July 2014 and effective for annual periods beginning on or after 1 
January 2018). Key features of the new standard are:
•  Financial assets are required to be classified into three measurement categories: those to be measured subsequently at amortised cost, 
those to be measured subsequently at fair value through other comprehensive income (FVOCI) and those to be measured subsequently 
at fair value through profit or loss (FVPL). 

•  Classification for debt instruments is driven by the entity’s business model for managing the financial assets and whether the 

contractual cash flows represent solely payments of principal and interest (SPPI). If a debt instrument is held to collect, it may be carried 
at amortised cost if it also meets the SPPI requirement. Debt instruments that meet the SPPI requirement that are held in a portfolio 
where an entity both holds to collect assets’ cash flows and sells assets may be classified as FVOCI. Financial assets that do not contain 
cash flows that are SPPI must be measured at FVPL (for example, derivatives). Embedded derivatives are no longer separated from 
financial assets but will be included in assessing the SPPI condition.

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5 New Accounting Pronouncements continued
•  Investments in equity instruments are always measured at fair value. However, management can make an irrevocable election to 

present changes in fair value in other comprehensive income, provided the instrument is not held for trading. If the equity instrument is 
held for trading, changes in fair value are presented in profit or loss.

•  Most of the requirements in IAS 39 for classification and measurement of financial liabilities were carried forward unchanged to IFRS 9. 
The key change is that an entity will be required to present the effects of changes in own credit risk of financial liabilities designated at 
fair value through profit or loss in other comprehensive income. 

•  IFRS 9 introduces a new model for the recognition of impairment losses – the expected credit losses (ECL) model. There is a “three 
stage” approach which is based on the change in credit quality of financial assets since initial recognition. In practice, the new rules 
mean that entities will have to record an immediate loss equal to the 12-month ECL on initial recognition of financial assets that are not 
credit impaired (or lifetime ECL for trade receivables). Where there has been a significant increase in credit risk, impairment is 
measured using lifetime ECL rather than 12-month ECL. The model includes operational simplifications for lease and trade receivables.
•  Hedge accounting requirements were amended to align accounting more closely with risk management. The standard provides entities 
with an accounting policy choice between applying the hedge accounting requirements of IFRS 9 and continuing to apply IAS 39 to all 
hedges because the standard currently does not address accounting for macro hedging.

The Group is currently assessing the impact of the new standard on its financial statements. 

IFRS 15, Revenue from Contracts with Customers (issued on 28 May 2014 and effective for the periods beginning on or after 1 January 2018). 
The new standard introduces the core principle that revenue must be recognised when the goods or services are transferred to the 
customer, at the transaction price. Any bundled goods or services that are distinct must be separately recognised, and any discounts or 
rebates on the contract price must generally be allocated to the separate elements. When the consideration varies for any reason, 
minimum amounts must be recognised if they are not at significant risk of reversal. Costs incurred to secure contracts with customers 
have to be capitalised and amortised over the period when the benefits of the contract are consumed. The Group is currently assessing the 
impact of the new standard on its financial statements.

The following other new pronouncements are not expected to have any material impact on the Group when adopted:
•  IFRS 14, Regulatory deferral accounts (issued in January 2014 and effective for annual periods beginning on or after 1 January 2016). 
•  Accounting for Acquisitions of Interests in Joint Operations - Amendments to IFRS 11 (issued on 6 May 2014 and effective for the periods 

beginning on or after 1 January 2016). 

•  Clarification of Acceptable Methods of Depreciation and Amortisation - Amendments to IAS 16 and IAS 38 (issued on 12 May 2014 and 

effective for the periods beginning on or after 1 January 2016). 

•  Agriculture: Bearer plants - Amendments to IAS 16 and IAS 41 (issued on 30 June 2014 and effective for annual periods beginning 

1 January 2016). 

•  Equity Method in Separate Financial Statements - Amendments to IAS 27 (issued on 12 August 2014 and effective for annual periods 

beginning 1 January 2016). 

•  Sale or Contribution of Assets between an Investor and its Associate or Joint Venture - Amendments to IFRS 10 and IAS 28 (issued on 

11 September 2014 and effective for annual periods beginning on or after 1 January 2016). 

•  Annual Improvements to IFRSs 2014 (issued on 25 September 2014 and effective for annual periods beginning on or after 

1 January 2016). 

•  Disclosure Initiative Amendments to IAS 1 (issued in December 2014 and effective for annual periods on or after 1 January 2016).
•  Investment Entities: Applying the Consolidation Exception Amendment to IFRS 10, IFRS 12 and IAS 28 (issued in December 2014 and 

effective for annual periods on or after 1 January 2016).

Unless otherwise described above, the new standards and interpretations are not expected to affect significantly the Group’s consolidated 
financial statements.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

6 Cash and Cash Equivalents

In thousands of GEL

2015 

2014

2013

Cash on hand
Cash balances with the National Bank of Georgia (other than mandatory reserve deposits)
Correspondent accounts and overnight placements with other banks
Placements with and receivables from other banks with original maturities of less than three months

320,363
121,494
219,275
59,215

202,384
138,396
100,305
91,033

165,385
61,407
79,643
84,030

Total cash and cash equivalents

720,347

532,118

390,465

91% of correspondent accounts and overnight placements with other banks are placed with OECD banking institutions (31 December 2014: 
92%; 31 December 2013: 93%).

As at 31 December 2015 GEL 59,215 thousand was placed on interbank term deposits with five non-OECD banks (31 December 2014: 91,033 
thousand with four non-OECD banks; 31 December 2013: 84,030 thousand with eight non-OECD banks).

Interest rate analysis of cash and cash equivalents is disclosed in Note 33.

Credit rating of correspondent accounts and overnight placements with other banks is as follows:

In thousands of GEL

A+ 
A
A-
BBB+
BBB
BBB-
BB+
BB-
B
B-
Not rated 

Total

2015 

2014

2013

13,245
1
152,044
30,304
3,039
2,656
–
11,671
164
–
6,151

48,873
42,452
–
–
329
–
401
4,151
168
–
3,931

58,192
14,904
–
–
1,844
–
–
262
570
1,170
2,701

219,275

100,305

79,643

Credit rating of placements with and receivables from other banks with original maturities of less than three months is as follows:

In thousands of GEL

BB+
BB
BB-
B
Not rated 

Total

2015 

2014 

2013 

–
–
–
23,769
35,446

59,215

–
89,165
1,868
–
–

70,042
–
–
–
13,988

91,033

84,030

The table contains ratings of Standard & Poor’s and Fitch Ratings international agencies. When different credit ratings are designated by 
the agencies, the highest designated rating for this asset is used.

As of 31 December 2015 GEL 50,200 thousand (2014: GEL nil; 2013: GEL nil) of investment securities for placements with other banks under 
repo agreements was held as collateral.

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7 Due from Other Banks
Amounts due from other banks include placements with original maturities of more than three months that are not collateralised and 
represent neither past due nor impaired amounts at the end of 2015, 2014 and 2013.

Credit rating of placements with other banks with original maturities of more than three months is as follows:

In thousands of GEL

A
BBB+
BB+
BB-
B
Not rated 

Total

2015 

2014 

2013 

7,975
72
–
1,507
1,268
220

3,839
56
15,924
–
5,970
7,915

11,042

33,704

–
–
–
–
–
1,708

1,708

At 31 December 2015 the Group had placements with original maturities of more than three months with three counterparty banks with 
aggregated amounts above GEL 5,000 thousand (2014: 3; 2013: nil). The total aggregate amount of these placements was GEL 16,551 
thousand (2014: 29,179 thousand; 2013: nil) or 87% of the total amount due from other banks (2014: 87%; 2013: nil).

As of 31 December 2015 GEL 8,711 thousand, (2014: GEL 4,525 thousand; 2013: GEL 1,615 thousand) were kept on deposits as restricted 
cash under an arrangement with a credit card company or credit card related services with other banks. Refer to Note 39 for the estimated 
fair value of amounts due from other banks. Interest rate analysis of due from other banks is disclosed in Note 33.

8 Mandatory cash balances with the National Bank of Georgia
Mandatory cash balances with the National Bank of Georgia (“NBG”) represent amounts deposited with the NBG. Resident financial 
institutions are required to maintain an interest-earning obligatory reserve with the NBG, the amount of which depends on the level of 
funds attracted by the financial institutions. The Group earned up to 4% annual interest on the mandatory reserve with the NBG in 2015, 
2014 and 2013.

In 2015, Fitch Ratings re-affirmed government of Georgia’s short term sovereign credit rating of “B” and long-term credit rating of “BB-“.

9 Loans and Advances to Customers

In thousands of GEL

Corporate loans
Consumer loans
Mortgage loans
Loans to small and medium enterprises
Micro loans
Others
Total loans and advances to customers (before impairment)
Less: Provision for loan impairment

2015

2014

2013

1,500,104
871,996
905,274
625,628
493,328
242,699

1,231,729
781,043
716,868
533,919
273,699
169,002

1,157,334
603,434
499,428
392,446
201,287
104,652
4,639,029 3,706,260 2,958,581
(156,869)

(194,143)

(149,764)

Total loans and advances to customers

4,444,886 3,556,496 2,801,712

Included in the consumer loans are consumer loans, card loans, overdrafts, express and fast loans and other loans. 

At 31 December 2015 loans and advances to customers carried at GEL 34,012 thousand have been pledged to local banks or other financial 
institutions as collateral with respect to other borrowed funds (2014: GEL 46,182 thousand; 2013: nil).

133 

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FINANCIAL STATEMENTS

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

9 Loans and Advances to Customers continued
Movements in the provision for loan impairment during 2015 are as follows:

In thousands of GEL

Provision for loan impairment at 1 January 2015
Post-merger reclassification effect
Total provision for impairment during the year:
Provision for impairment charged to income 

statement during the year

Recoveries of loans previously written off
Amounts written off during the year as uncollectible 
Effect of translation to presentation currency

Corporate 
loans

Consumer 
loans

Mortgage 
loans

91,226 
–
22,890 

15,396 
7,494 
(6,066)
 – 

 36,753 
(2,373)
29,221

22,286 
 6,935 
(22,937)
 (256)

 8,889 
(245)
7,481

 4,693 
 2,788 
 (2,714)
 (276)

Small and 
medium 
enterprises

 5,288 
25
13,834

 11,628 
 2,206 
 (5,383)
 (1,258)

Micro loans

 7,608
2,593
20,169

 16,763
 3,406
 (12,351)
 –

Other

 –
–
2,025

 2,025
 –
 –
 –

Total

 149,764
–
95,620

 72,791
 22,829
 (49,451)
 (1,790)

Provision for loan impairment at 31 December 2015

108,050

40,408

13,135 

12,506 

18,019 

2,025 

194,143

Loans and advances to customers written off in 2015 included loans to customers in the gross amount of GEL 7,134 thousand issued during 
2015, a previously issued performance guarantee of GEL 1,720 thousand which was transformed into loan in 2015 and GEL 40,597 thousand 
issued in prior years.

As of YE 2015 the Bank introduced the revised methodology for loan loss provisioning purposes. The updated methodology enables the 
Bank to assess impairment allowances in more accurate manner, due to more granular segmentation of the portfolio and introduction 
various risk parameters, such as cure rate, survival rate and credit conversion factor. Furthermore the Bank enhanced methodology for 
probability of default and recovery rates estimation purposes. Probabilities of defaults are calculated based on migration matrices for 
different overdue buckets within the portfolio; as for recovery rates, the impaired portfolio is segmented based on months in defaults and 
amounts to be recovered are estimated respectively.

The Bank has also enhanced individually significant borrowers’ assessment methodology, with introduction of scenario analysis. This 
approach enables the Bank to consider various probable scenarios of cash and/or collateral recoveries leading to more precise estimation 
of impairment allowance for these borrowers. 

As of 31 December 2015 the Groups’s allowance for loan impairment under the updated methodology amounts to GEL 194,143 thousand, 
with difference of GEL 7,711 thousand compared to the allowance for loan impairment if calculated based on the previous methodology 
(allowance under previous methodology would have been GEL 201,854 thousand). The release was mostly attributable to retail and micro 
segments. After 31 December 2015 the Bank continues to estimate the allowance for loan impairment under the updated methodology.

Following the merger of Constanta Bank with TBC Bank, the Group has reassessed definition of segments as disclosed in Note 27. Some of 
the clients were reallocated to different segments and relevant changes in provision groups are presented in the table above under caption 
Post-merger reclassification effect.

Movements in the provision for loan impairment during 2014 are as follows:

In thousands of GEL

Corporate 
loans

Consumer 
loans

Mortgage 
loans

Provision for loan impairment at 1 January 2014
Total provision for impairment during the year:
Provision for impairment charged to income 

statement during the year

Recoveries of loans previously written off
Amounts written off during the year as uncollectible 

107,666 
29,461

31,704 
26,886

18,995
10,466
(45,901)

20,362
6,524
(21,837)

Provision for loan impairment at 31 December 2014

91,226

36,753

8,292 
3,323

1,666
1,657
(2,726)

8,889

Small and 
medium 
enterprises

4,315 
4,173

1,625
2,548
(3,200)

5,288

Micro loans

Other

Total

4,892
8,263

6,006
2,257
(5,547)

7,608

–
36

18
18
(36)

156,869
72,142

48,672
23,470
(79,247)

–

149,764

134 

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9 Loans and Advances to Customers continued
Loans and advances to customers written off in 2014 included loans to customers in the gross amount of GEL 7,142 thousand issued during 
2014, a previously issued performance guarantee of GEL 4,823 thousand which was transformed into loan in 2014 and GEL 67,282 thousand 
issued in prior years.

Included in the amounts written off during the period as uncollectible is the provision of GEL 20,154 thousand for a corporate loan part of 
which was recovered in June 2014 through repossession of financial instruments amounting to GEL 3,014 thousand which are accounted 
for under investment securities available for sale.

Movements in the provision for loan impairment during 2013 are as follows:

In thousands of GEL

Provision for loan impairment at 1 January 2013
Total provision for/(recovery of) impairment during the year:
Provision for/(recovery of) impairment charged to income 

statement during the year

Recoveries of loans previously written off
Amounts written off during the year as uncollectible 

Corporate 
loans

Consumer 
loans

Mortgage 
loans

112,975
21,203

31,156
22,789

17,035
4,168
(26,512)

18,029
4,760
 (22,241)

13,186
(2,316)

(4,652)
2,336
 (2,578)

Small and 
medium 
enterprises

4,820
1,846

88
1,758
 (2,351)

Micro loans

Total

4,361
4,234

166,498
47,756

2,471
1,763
(3,703)

32,971
14,785
(57,385)

Provision for loan impairment at 31 December 2013

107,666 

31,704 

8,292 

4,315 

4,892

156,869

Loans and advances to customers written off in 2013 included loans to customers in the gross amount of GEL 7,387 thousand issued during 
2013 and GEL 49,998 thousand issued in prior years.

For terms of loans and advances to related parties, impairment provisions made against those loans and amounts written off during the 
year refer to Note 41.

Economic sector risk concentrations within the customer loan portfolio are as follows:

In thousands of GEL

Individual
Service
Agriculture 
Pawn shop
Consumer goods and automobile trading 
Real estate 
Energy 
Food industry 
Oil and gas 
Communication 
Construction 
Transportation 
Mining 
Manufacturing
Other 

2015

2014

2013

Amount

%

Amount

%

Amount

1,792,403
740,351
342,760
260,373
231,061
222,862
217,601
202,373
115,634
113,905
104,330
72,022
49,141
37,152
137,061

39% 1,497,911
15%
575,525
7%
265,562
6%
169,002
5%
175,681
5%
165,937
5%
216,500
4%
141,283
3%
102,912
2%
94,309
2%
95,111
2%
64,720
1%
29,952
1%
42,086
3%
69,769

40%  1,102,862 
15%
539,825
7%  164,441 
5%  104,652 
5%
 130,152 
4%  132,321 
6%  106,083 
4%  158,865 
3%
 121,921 
2%  102,547 
 101,879 
3%
 67,223 
2%
 40,346 
1%
 33,609 
1%
 51,855 
2%

%

37%
18%
6%
4%
4%
5%
4%
5%
4%
4%
3%
2%
1%
1%
2%

Total loans and advances to customers (before impairment)

4,639,029

100% 3,706,260

100% 2,958,581

100%

Service sector contains loans disbursed to consumer service, healthcare, media and financial service industries.

At 31 December 2015 the Group had 84 borrowers (2014: 71 borrower; 2013: 62 borrowers) with aggregated loan amounts above GEL 
5,000 thousand. The total aggregate amount of these loans was GEL 1,378,892 thousand (2014: GEL 1,031,720 thousand; 2013: 
GEL 910,248 thousand) or 29,7% of the gross loan portfolio (2014: 27.8%; 2013: 30.8%).

135 

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FINANCIAL STATEMENTS

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

9 Loans and Advances to Customers continued
Analysis by credit quality of loans outstanding at 31 December 2015 is as follows:

In thousands of GEL

Neither past due nor impaired
– Borrowers with credit history over two years
– New borrowers

Corporate 
loans

Consumer 
loans

Mortgage 
loans

Small and 
medium 
enterprises

Micro loans

Others

Total

888,642
399,615

532,152
290,060

626,293
246,968

315,062
250,921

171,222
291,916

190,261 2,723,632
48,305 1,527,785

Total neither past due nor impaired

 1,288,257 

 822,212 

 873,261 

 565,983 

463,138

238,566 4,251,417

Past due but not impaired
– 1 to 30 days overdue
– 31 to 90 days overdue
– 91 to 180 days overdue
– 181 to 360 days overdue
– More than 360 days overdue

66
3,718
2,829
–
–

15,916
9,487
14
16
3

5,077
9,803
–
–
–

22,636
8,682
–
–
–

11,829
8,991
33
19
1

1,217
1,397
38
18
18

56,741
42,078
2,914
53
22

Total past due but not impaired

 6,613 

 25,436 

 14,880 

 31,318 

20,873

2,688

101,808

Individually assessed impaired loans (gross)
– Not overdue
– 1 to 30 days overdue
– 31 to 90 days overdue
– 91 to 180 days overdue
– 181 to 360 days overdue
– More than 360 days overdue

Total individually assessed impaired loans

Collectively assessed impaired loans (gross)
– Not overdue
– 1 to 30 days overdue
– 31 to 90 days overdue
– 91 to 180 days overdue
– 181 to 360 days overdue
– More than 360 days overdue

187,802
10,491
5,109
940
214
350

204,906

–
–
–
–
–
–

–

228
100
–
–
–
–

5,613
725
1,792
9,683
5,150
1,385

–
–
–
–
–
–

–

9,524
858
1,078
2,901
2,692
80

2,747
5,203
–
–
–
–

7,950

3,635
3,532
1,806
4,409
6,555
440

Total collectively assessed impaired loans

 328 

 24,348 

 17,133

 20,377 

–
–
–
–
–
–

–

738
118
365
6,262
1,833
1

9,317

–
–
–
–
–
–

–

–
–
–
951
409
85

190,549
15,694
5,109
940
214
350

212,856

19,738
5,333
5,041
24,206
16,639
1,991

1,445

72,948

Total loans and advances to customers 

(before impairment)

Total provision

 1,500,104 
(108,050)

 871,996 
(40,408)

 905,274 
(13,135)

 625,628 
(12,506)

493,328
(18,019)

242,699 4,639,029
(194,143)

(2,025)

Total loans and advances to customers

 1,392,054 

 831,588

 892,139 

 613,122 

475,309

240,674 4,444,886

136 

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9 Loans and Advances to Customers continued
Analysis by credit quality of loans outstanding at 31 December 2014 is as follows:

In thousands of GEL

Neither past due nor impaired
– Borrowers with credit history over two years
– New borrowers

Corporate 
loans

Consumer 
loans

Mortgage 
loans

Small and 
medium 
enterprises

Micro loans

Others

Total

784,212
290,596

415,328
323,911

470,873
235,411

248,251
267,137

106,930
154,407

110,731 2,136,325
56,316 1,327,778

Total neither past due nor impaired

1,074,808

739,239

706,284

515,388

261,337

167,047 3,464,103

Past due but not impaired
– 1 to 30 days overdue
– 31 to 90 days overdue
– 91 to 180 days overdue
– 181 to 360 days overdue
– More than 360 days overdue

229
2,377
–
–
–

13,281
201
3
8
6

3,165
40
–
–
–

5,156
288
–
–
–

Total past due but not impaired

2,606

13,499

3,205

5,444

Individually assessed impaired loans (gross)
– Not overdue
– 1 to 30 days overdue
– 31 to 90 days overdue
– 91 to 180 days overdue

Total individually assessed impaired loans

Collectively assessed impaired loans (gross)
– Not overdue
– 1 to 30 days overdue
– 31 to 90 days overdue
– 91 to 180 days overdue
– 181 to 360 days overdue
– More than 360 days overdue

Total collectively assessed impaired loans

Total loans and advances to customers 

(before impairment)

Total provision

124,483
18,270
4,227
325

147,305

6,783
4
207
16
–
–

7,010

–
–
–
–

–

9,267
1,020
7,445
7,641
2,189
743

28,305

–
–
–
–

–

2,089
113
2,912
2,022
243
–

7,379

2,506
–
–
–

2,506

1,119
68
4,942
2,771
1,309
372

10,581

1,231,729
(91,226)

781,043
(36,753)

716,868
(8,889)

533,919
(5,288)

273,699
(7,608)

169,002 3,706,260
(149,764)

–

Total loans and advances to customers

1,140,503

744,290

707,979

528,631

266,091

169,002 3,556,496

137 

3,345
151
56
–
–

3,552

–
–
–
–

–

3,383
1,670
1,861
1,625
268
3

8,810

1,151
503
107
88
106

26,327
3,560
166
96
112

1,955

30,261

–
–
–
–

–

–
–
–
–
–
–

–

126,989
18,270
4,227
325

149,811

22,641
2,875
17,367
14,075
4,009
1,118

62,085

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

9 Loans and Advances to Customers continued
Analysis by credit quality of loans outstanding at 31 December 2013 is as follows:

In thousands of GEL

Neither past due nor impaired
– Borrowers with credit history over two years
– New borrowers

Corporate 
loans

Consumer 
loans

Mortgage 
loans

Small and 
medium 
enterprises

Micro loans

Others

Total

619,783
342,499

285,199
284,794

335,855
152,859

179,036
198,371

70,208
124,258

9,509 1,499,590 
92,141 1,194,922

Total neither past due nor impaired

 962,282 

569,993

 488,714 

 377,407 

194,466

101,650 2,694,512

Past due but not impaired
– 1 to 30 days overdue
– 31 to 90 days overdue
– 91 to 180 days overdue
– 181 to 360 days overdue
– More than 360 days overdue

Total past due but not impaired

Individually assessed impaired loans (gross)
– Not overdue
– 31 to 90 days overdue
– 91 to 180 days overdue
– 181 to 360 days overdue

Total individually assessed impaired loans

Collectively assessed impaired loans (gross)
– Not overdue
– 1 to 30 days overdue
– 31 to 90 days overdue
– 91 to 180 days overdue
– 181 to 360 days overdue
– More than 360 days overdue

 1,012 
 409 
 2,786 
–
–

 11,973 
 58 
 13 
–
–

 4,207 

 12,044 

 3,735 
 11 
 – 
–
–

 3,746 

175,635
 357 
 4,303 
 6,040 

186,335

 2,727 
 – 
 – 
 295 
 1,488 
 – 

–
–
–
–

–

 2,145 
 776 
 8,794 
 7,014 
 2,259 
 409 

–
–
–
–

–

 2,191 
 485 
 2,624 
 1,234 
 434 
 – 

 6,968 

 5,287 
 635 
 – 
–
–

 5,922 

2,335
–
–
–

2,335

 2,075 
 131 
 1,184 
 1,702 
 1,529 
 161 

 6,782 

 1,827 
 – 
 – 
 – 
–

1,827

 1,440 
 1,136 
 77 
 78 
271

 25,274 
 2,249 
 2,876 
 78 
271

3,002

30,748

–
–
–
–

–

 1,349 
 454 
 1,669 
 1,328 
 14 
 180 

4,994

–
–
–
–

–

–
–
–
–
–
–

–

177,970
 357 
 4,303 
 6,040 

188,670

 10,487 
 1,846 
 14,271 
 11,573 
 5,724 
 750 

44,651

Total collectively assessed impaired loans

 4,510 

 21,397 

Total loans and advances to customers (before 

impairment)
Total provision

 1,157,334 
(107,666)

603,434
(31,704)

 499,428 
(8,292)

 392,446 
(4,315)

201,287
(4,892)

104,652 2,958,581
(156,869)

–

Total loans and advances to customers

 1,049,668 

571,730

 491,136 

 388,131 

 196,395

104,652 2,801,712

The retail segment in Note 27 includes the following classes from above tables: consumer, mortgage and other. Included in other are 
primarily pawn shop loans secured with precious metals.

The Group applied the portfolio provisioning methodology prescribed by IAS 39, Financial Instruments: Recognition and Measurement, and 
created portfolio provisions for impairment losses that were incurred but have not been specifically identified with any individual loan by 
the end of reporting period.

The tables above show analysis of loan portfolio based on credit quality. The Group’s policy for credit risk management purposes is to 
classify each loan as “neither past due nor impaired”, “past due but not impaired”, “individually assessed impaired loans” and “collectively 
assessed impaired loans”. The pool of “neither past due nor impaired loans” includes exposures which are not in overdue and are not 
classified as impaired. “Past due but not impaired” loans include performing loans which are in overdue however no objective evidence of 
impairment was identified; and loans which were triggered but are not impaired considering that present value of expected cash and 
collateral recoveries are sufficient for fully repayment of exposure. “Individually assessed impaired loans” include exposures which were 
assessed for impairment on an individual basis and corresponding impairment allowance was created. “Collectively assessed impaired 
loans” include exposures for which objective evidence of impairment was identified and respective collective impairment allowance was 
created. The Group conducts collective assessment of the borrowers on a monthly basis. As for the individual assessment, it is 
performed quarterly.

138 

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9 Loans and Advances to Customers continued
The amount and type of collateral required depends on an assessment of the credit risk of the counterparty. The main types of collateral 
obtained are the following:
•  Real estate. 
•  Movable property including fixed assets, inventory and precious metals.
•  Financial assets including deposits, stocks, and third party guarantees. 

The financial effect of collateral is presented by disclosing collateral values separately for (i) those assets where collateral and other credit 
enhancements are equal to or exceed carrying value of the asset (“over-collateralised assets”) and (ii) those assets where collateral and 
other credit enhancements are less than the carrying value of the asset (“under-collateralised assets”).

The effect of collateral at 31 December 2015:

In thousands of GEL

Corporate loans
Consumer loans
Mortgage loans
Loans to small and medium enterprises
Micro loans
Others

Total 

The effect of collateral at 31 December 2014: 

In thousands of GEL

Corporate loans
Consumer loans
Mortgage loans
Loans to small and medium enterprises
Micro loans
Others

Total 

The effect of collateral at 31 December 2013:

In thousands of GEL

Corporate loans
Consumer loans
Mortgage loans
Loans to small and medium enterprises
Micro loans
Others

Total 

Over-collateralised 
assets

Under-collateralised 
assets

Carrying 
value of the 
assets 

Value of 
collateral

Carrying 
value of the 
assets

1,312,561

2,810,880
550,890 1,355,264
2,241,109
891,639
1,773,481
620,094
915,594
458,372
196,058
159,081

187,543
321,106
13,635
5,534
34,956
83,618

Value of 
collateral

64,905
19,108
3,935
2,644
8,176
83,257

 3,992,637 9,292,386

 646,392

182,025

Over-collateralised 
assets

Under-collateralised 
assets

Carrying 
value of the 
assets 

1,093,300
554,470
706,979
526,499
271,045
139,350

Value of 
collateral

2,515,867
1,187,516
1,699,839
1,519,665
400,910
165,452

Carrying 
value of the 
assets

138,429
226,573
9,889
7,420
2,654
29,652

 3,291,643  7,489,249

414,617

Value of 
collateral

44,528
15,505
3,789
1,036
1,307
29,351

95,516

Over-collateralised 
assets

Under-collateralised 
assets

Carrying 
value of the 
assets 

Value of 
collateral

Carrying 
value of the 
assets

2,111,706
1,031,716
1,001,543
450,391
495,153 1,200,829
1,114,849
379,065
294,962
199,440
85,905
70,141

125,618
153,043
4,275
13,381
1,847
34,511

Value of 
collateral

95,188
5,374
2,055
921
1,538
34,063

 2,625,906 5,809,794

 332,675

139,139

139 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
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FINANCIAL STATEMENTS

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

9 Loans and Advances to Customers continued
The effect of collateral is determined by comparison of fair value of collateral to gross loans and advances outstanding at the 
reporting date.

The centralised unit for collateral management is in place in order to have central view and strategy on collateral management and ensure 
that collaterals serve as an adequate mitigation for credit risk management purposes. Collateral provided in respect of loans is appraised, 
in accordance with TBC Bank’s internal policies, by the Internal Appraisal Group (other than loans to related parties, for which external 
appraisers are used). The Internal Appraisal Group belongs to collateral management unit and is independent from the loan granting 
process in order to ensure that adequate appraisals are obtained and proper appraisal procedures are followed. Real estate collateral of 
significant value is re-evaluated annually by internal appraisers. Statistical methods are used to monitor the value of real estate collateral 
that are of non-significant value and other types of collaterals such as movable assets and precious metals.

Included in the value of collateral are contractual value of third party guarantees, which are capped at carrying value of loan due to their 
nature. The value of third party guarantees in the tables above amount to GEL 358,907 thousand, GEL 307,491 thousand and GEL 222,329 
thousand for the years ended 31 December 2015,2014 and 2013 respectively. These third party guarantees are not taken into consideration 
when assessing the impairment allowance.

Refer to Note 39 for the estimated fair value of each class of loans and advances to customers. Interest rate analysis of loans and advances 
to customers is disclosed in Note 33. Information on related party balances is disclosed in Note 41.

10 Investment Securities Available for Sale

In thousands of GEL

Corporate bonds
Certificates of Deposit of the National Bank of Georgia
Ministry of Finance of Georgia Treasury Bills
Georgian Government notes

Total debt securities

Corporate shares – quoted (VISA Inc.)
Corporate shares – unquoted

Total investment securities available for sale

2015

2014

2013

174,916
84,849
33,445
998

25,034
198,233
476
232,934

–
 321,140 
–
 173,974 

294,208

456,677

495,114

9,335
3,767

6,140
3,693

 4,858 
 679 

307,310

466,510

500,651

All debt securities except for corporate bonds are issued by Government of Georgia and National Bank of Georgia. Country rating of 
Georgia as assigned by international rating agency is BB- with stable outlook (affirmed in October 2015). 72% of corporate bonds are issued 
by triple A rated international financial institutions, whereas 28% is issued by A- rated IFI. Management could not reliably estimate the fair 
value of the Group’s investment in shares of its unquoted equity investment securities available for sale. Therefore, these investments are 
carried at cost of GEL 3,765 thousand (2014: GEL 3,693 thousand; 2013: GEL 679 thousand). The investees have not published recent 
financial information about their operations, their shares are not quoted and recent trade prices are not publicly accessible. 

At 31 December 2015 investment securities available for sale carried at GEL 208,467 thousand have been pledged to local banks or 
financial institutions as collateral with respect to other borrowed funds (2014: GEL 173,239 thousand; 2013: GEL 84,086 thousand). Refer 
to Note 17.

None of the debt securities available for sale are overdue or impaired.

140 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
 
10 Investment Securities Available for Sale continued
At 31 December 2015 the principal equity investment securities available for sale are:

Name

Nature of business

Country of registration 

Visa Inc.
LTD Caucasus Online
JSC GRDC
Other

Total

Card Processing
Telecommunication 
Property development

USA
Georgia
Netherlands Antilles 

The movements in investment securities available for sale are as follows:

In thousands of GEL

Carrying amount at 1 January
Purchases
Disposals
Reclassified to Bonds carried at amortised cost
Redemption at maturity
Revaluation
Interest income accrued 
Interest income received
Impairment related to investment in equity security

Carrying amount at 31 December

11 Bonds Carried at Amortised Cost

In thousands of GEL

Ministry of Finance Treasury Bills
Certificates of Deposit of the National Bank of Georgia
Georgian Government notes

Total Bonds carried at amortised cost

BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

Carrying value at 31 December

2015 

2014

2013

9,335
3,014
365
388

6,140 
3,014
365
 314 

13,102

9,833

 4,858 
–
 365 
 314 

5,537

Note

2015 

2014

2013

466,510
475,417
–
(372,063)
(265,107)
(2,436)
20,927
(15,938)
–

500,651
848,679
(51,369)
–
(843,695)
(1,849)
30,361
(16,246)
(22)

407,733
 755,433 
 (61,626)
–
 (619,902)
 7,923 
 30,442 
 (18,210)
 (1,142)

307,310

466,510

500,651

28

2015

2014

2013

316,822
39,870
15,400

372,092

–
–
–

–

–
–
–

–

All debt securities except for corporate bonds are issued by Government of Georgia and National Bank of Georgia. Country rating of 
Georgia as assigned by international rating agency is BB- with stable outlook (affirmed in October 2015).

The movements in investment securities available for sale are as follows:

In thousands of GEL

Gross amount at 1 January
Reclassified from available-for-sale securities
Purchases
Redemption at maturity
Interest income accrual
Interest income received
Disposal

Gross amount at 31 December

Note

2015 

2014

2013

10

–
372,063
183,084
(193,416)
22,950
(12,589)
–

372,092

–
–
–
–
–
–
–

–

–
–
–
–
–
–
–

–

141 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

11 Bonds Carried at Amortised Cost continued
Refer to Note 39 for the disclosure of the fair value of bonds carried at amortised cost. Interest rate analysis of bonds carried at amortised 
cost is disclosed in Note 33.

At 31 December 2015 bonds carried at amortised cost at GEL 136,472 thousand have been pledged to local banks or financial institutions as 
collateral with respect to other borrowed funds (2014: GEL nil thousand; 2013: GEL nil). Refer to Note 17.

None of the bonds carried at amortised cost as at 31 December 2015 are overdue or impaired.

12 Other Financial Assets 

In thousands of GEL

Receivables on guarantees
Receivables on credit card services and money transfers
Prepayments for purchase of leasing assets
Bank assurance income receivable
Receivable on terminated leases
Rental income receivables
Factored receivables
Other
Less: Provision for impairment

Total other financial assets

Movements in the provision for impairment of other financial assets during 2015 are as follows:

In thousands of GEL 

Provision for impairment at 1 January 2015
Provision for impairment during the year
Amounts written off during the year as uncollectible
Recovery of amounts previously written off

Provision for impairment at 31 December 2015

Movements in the provision for impairment of other financial assets during 2014 are as follows:

In thousands of GEL 

Provision for impairment at 1 January 2014
Provision for impairment during the year
Amounts written off during the year as uncollectible
Recovery of amounts previously written off

Provision for impairment at 31 December 2014

2015

2014

2013

16,435
15,072
9,390
4,450
4,404
4,309
2,859
13,290
(5,892)

11,728
9,440
13,032
1,548
3,323
2,056
–
6,960
(4,230)

11,660
 6,557 
 13,516 
705
 2,249 
1,588
–
11,854
(3,080)

64,317

43,857

45,049

Receivables 
on 
terminated 
leases 

2,573
988
–
–

3,561

Receivables 
on 
terminated 
leases 

2,054
533
(14)
–

2,573

Other 

Total

1,657
2,363
(1,721)
32

2,331

4,230
3,351
(1,721)
32

5,892

Other 

Total

 1,026 
703
(409)
337

1,657

 3,080 
1,236
(423)
337

4,230

142 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
 
12 Other Financial Assets continued
Movements in the provision for impairment of other financial assets during 2013 are as follows:

In thousands of GEL 

Provision for impairment at 1 January 2013
Provision for impairment during the year
Amounts written off during the year as uncollectible
Recovery of amounts previously written off

Provision for impairment at 31 December 2013

Analysis by credit quality of other financial receivables is as follows:

In thousands of GEL

Neither past due nor impairment
– Receivables on credit card services and money transfers
– Prepayments for purchase of leasing assets
– Bank assurance income receivable
– Factored receivables
– Receivables on guarantees
– Rental income receivables
– Other

Total neither past due nor impaired

Past due but not impaired
– Receivables on guarantees
  – more than 90 days overdue

Total past due but not impaired 

Receivables individually determined to be impaired (gross)
– Receivables on terminated leases
  – less than 90 days overdue
  – more than 90 days overdue
– Other receivables
  – less than 90 days overdue
  – more than 90 days overdue

Total individually impaired (gross)

Less impairment provision

Total other financial assets

Credit rating of other financial assets neither past due nor impaired is as follows:

In thousands of GEL

A+
A
BBB+
B+
B
Not rated 

Total

BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

Receivables 
on 
terminated 
leases 

Other 

Total

 3,887 
 236 
 (2,069)
–

 2,998 
 2,000 
 (4,022)
 50 

 6,885 
 2,236 
 (6,091)
 50 

2,054

 1,026 

 3,080 

2015

2014

2013

15,072
9,390
4,450
2,859
939
4,309
10,823

9,440
13,032
1,548
–
836
2,056
5,159

6,557
13,516
705
–
880
1,588
9,537

47,842

32,071

32,783

15,496

10,892

15,496

10,892

10,780

10,780

4,404
–
4,404
2,467
–
2,467

6,871

3,323
–
3,323
1,801
–
1,801

5,124

2,249
–
2,249
2,317
504
1,813

4,566

(5,892)

(4,230)

(3,080)

64,317

43,857

45,049

2015 

2014 

2013 

2,018
8,700
286
322
2,281
34,235

47,842

483
5,910
400
59
897
24,322

953
3,875
214
–
310
27,431

32,071

32,783

143 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

12 Other Financial Assets continued
Receivables individually determined to be impaired include receivables on terminated leases and other receivables for which impairment 
provision was assessed individually. The primary factors by which the Group considers a receivable as impaired is overdue status. 
Receivables on terminated leases are under-collateralised, estimated fair value of collateral on these equals GEL 1,253 thousand (2014: 
GEL 808 thousand; 2013: GEL 95 thousand). The remaining assets are not collateralised.

13 Investments in Finance Lease
Investments in finance lease of GEL 75,760 thousand (2014: GEL 50,907 thousand; 2013: GEL 35,613 thousand) are represented by leases 
of equipment.

Finance lease payments receivable (gross investment in the leases) and their present values are as follows:

In thousands of GEL

Finance lease payments receivable at 31 December 2015
Unearned finance income
Impairment loss provision

Present value of lease payments receivable at 31 December 2015

Finance lease payments receivable at 31 December 2014
Unearned finance income
Impairment loss provision

Present value of lease payments receivable at 31 December 2014

Finance lease payments receivable at 31 December 2013
Unearned finance income
Impairment loss provision

Present value of lease payments receivable at 31 December 2013

Due in 1 year

Due between 
2 and 5 years

54,546
(13,147)
(459)

43,091
(7,992)
(279)

Total

97,637
(21,139)
(738)

40,940

34,820

75,760

36,414
(8,380)
(126)

27,662
(4,594)
(69)

64,076
(12,974)
(195)

27,908

22,999

50,907

 24,775 
 (5,941)
 (110)

 20,592 
 (3,636)
 (67)

 45,367 
 (9,577)
 (177)

 18,724 

 16,889 

 35,613 

At 31 December 2015 the estimated fair value of financial lease receivables was GEL 75,760 thousand (2014: GEL 50,907 thousand; 2013: 
GEL 35,613 thousand). Refer to Note 39.

Movements in the provision for impairment of net investment in finance lease are as follows:

In thousands of GEL

Provision for impairment at the beginning of the year
Provision for impairment during the year
Amounts written off during the year as uncollectible

Provision for impairment at the end of the year

31 December 
2015 

31 December 
2014

31 December 
2013

195
967
(424)

738

177
77
(59)

195

 114 
 98 
 (35)

177

144 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
 
13 Investments in Finance Lease continued
Analysis by credit quality of net investment in finance lease is as follows:

In thousands of GEL

Neither past due nor impaired
– Customers with more than two year experience
– New customers

Total neither past due nor impaired

Past due but not impaired
– Less than 30 days overdue
– 31 to 90 days overdue
– 91 to 180 days overdue
– 180 days to 360 days overdue

Total past due but not impaired

Individually impaired
– Not overdue
– 1 to 30 days overdue
– 31 days to 90 days overdue
– From 91 to 180 days
– From 181 to 360 days
– More than 360 days

Individually impaired gross
Total investment in finance lease- gross

Impairment loss provision

Total net investment in finance lease

BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

31 December 
2015

31 December 
2014

31 December 
2013

20,612
46,431

67,043

9,570
30,442

40,012

 8,750
 19,854 

28,604

4,285
1,694
–
–

5,979

1,639
332
33
950
522
–

6,213
1,479
424
67

8,183

1,926
568
75
197
–
141

3,261
–
–
–

3,261

 2,419 
 603 
 59 
 583 
 251 
 10 

3,476
76,498

2,907
51,102

3,925
35,790

(738)

(195)

(177)

75,760

50,907

35,613

The Group applied the portfolio provisioning methodology prescribed by IAS 39, Financial Instruments: Recognition and Measurement, and 
created portfolio provisions for impairment losses that were incurred but have not been specifically identified with any individual lease by 
the reporting date. The Group’s policy is to classify each lease as “neither past due nor impaired” until specific objective evidence of 
impairment of the lease is identified. The primary factors that the Group considers whether a lease is impaired are deterioration of 
financial position of lessee, its overdue status and realisability of the leased asset. 

The Group normally structures its finance lease contracts so that the lessee makes a minimum prepayment of 20% of the equipment 
purchase price at the inception of the lease term. The Group holds title to the leased assets during the lease term. The title to the asset 
under finance lease contract is transferred to the lessees at the end of the contracts terms, including full repayment of lease payments. 
Generally the lease terms are up to five years.

The amount and type of collateral required depends on an assessment of the credit risk of the counterparty.  The main types of collateral 
obtained are the following:
•  Leased assets (inventory and equipment).
•  Down payment.
•  Real estate properties.
•  Third party guarantees.

The financial effect of collateral is presented by disclosing collateral values separately for (i) those assets where collateral and other credit 
enhancements are equal to or exceed carrying value of the asset (“over-collateralised assets”) and (ii) those assets where collateral and 
other credit enhancements are less than the carrying value of the asset (“under-collateralised assets”).

145 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
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FINANCIAL STATEMENTS

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

13 Investments in Finance Lease continued
The effect of collateral at 31 December 2015:

In thousands of GEL

Investment in leases

Total 

The effect of collateral at 31 December 2014:

In thousands of GEL

Investment in leases

Total 

The effect of collateral at 31 December 2013:

In thousands of GEL

Investment in leases

Total 

14 Other Assets

In thousands of GEL

Current other assets
Inventories of repossessed collateral 
Other inventories
Prepayments for other assets
Prepaid taxes other than income tax
Total current other assets
Non-current other assets
Assets repossessed from terminated leases
Prepayments for construction in progress
Assets purchased for leasing purposes
Prepaid insurance of leasing assets
Other
Total non-current other assets

Total other assets

Over-collateralised 
assets

Under-collateralised 
assets

Carrying 
value of the 
assets 

Fair value of 
collateral

Carrying 
value of the 
assets

Fair value of 
collateral

69,048

103,416

69,048

103,416

7,450

7,450

5,532

5,532

Over-collateralised 
assets

Under-collateralised 
assets

Carrying 
value of the 
assets 

45,608

45,608

Fair value of 
collateral

79,134

79,134

Carrying 
value of the 
assets

Fair value of 
collateral

5,494

5,494

3,616

3,616

Over-collateralised 
assets

Under-collateralised 
assets

Carrying 
value of the 
assets 

Fair value of 
collateral

Carrying 
value of the 
assets

Fair value of 
collateral

 32,280 

 62,169 

 32,280 

 62,169 

 3,510 

 3,510 

 3,229 

 3,229 

2015

2014

2013

85,216
3,666
3,134
2,659
94,675

4,543
2,578
865
739
512
9,237

60,480
2,961
3,724
1,718
68,883

3,797
2,078
545
609
1,863
8,892

 49,920 
 3,130 
 3,006 
 402 
56,458

 1,752 
 5,016 
–
 482 
 1,367 
8,617

103,912

77,775

65,075

Inventories of repossessed collateral represents real estate assets and equipment acquired by the Group in settlement of impaired loans, 
other than those classified as investment property or premises and equipment. The Group expects to dispose of the assets in the 
foreseeable future. Such assets are initially recognised at fair value and subsequently measured at lower of cost and net realisable value. 
In 2015, collateral repossessed for settlement of impaired loans amounted to GEL 34 million (2014: GEL 26 million, 2013: GEL 50 million).

With respect to certain inventories of repossessed collaterals, the Group has granted the previous owners a right to repurchase the 
inventories at prices equal to or higher than the carrying value of the loan at the date of repossession. This right is usually effective for a 
period of 6 to 12 months from the date of repossession during which the Group obliges not to dispose of the repossessed collateral to third 
parties. As of 31 December 2015, the carrying value of the inventories of repossessed collateral which were subject to the repurchase 
agreement was GEL 23,639 thousand (2014: GEL 33,283 thousand, 2013: GEL 19,840 thousand).

146 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
 
BUSINESS REVIEW
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FINANCIAL STATEMENTS

15 Premises, Equipment and Intangible Assets

In thousands of GEL

Cost or valuation at 1 January 2013
Accumulated depreciation/amortisation Including 

accumulated impairment loss

Carrying amount at 1 January 2013

Additions
Transfers
Transfers from/(to) Investment Property, net
Disposals at cost
Impairment charge to profit and loss
Depreciation/amortisation charge
Elimination of accumulated depreciation/amortisation 

on disposals 

Note

16

Land, 
premises 
and 
leasehold 
improve-
ments

Office and 
computer 
equipment

Construction 
in progress

Total 
premises 
and 
equipment

Computer 
software 
licences

Total

138,744

97,732

36,010

272,486

27,003

299,489

(20,724)

(59,206)

–

(79,930)

(8,186)

(88,116)

118,020

38,526

36,010

192,556

18,817

211,373

3,458
1,383
244
(1,146)
–
(3,607)

18,136
201
–
(2,577)
(219)
(11,390)

3,199
(1,584)
(345)
(1,665)
4
–

24,793
–
(101)
(5,388)
(215)
(14,997)

8,729
–
–
(51)
–
(4,038)

33,522
–
(101)
(5,439)
(215)
(19,035)

653

2,367

–

3,020

34

3,054

Carrying amount at 31 December 2013

119,005

45,044

35,619

199,668

23,491

223,159

Cost or valuation at 31 December 2013
Accumulated depreciation/amortisation including 

accumulated impairment loss

142,683

113,273

35,619

291,575

35,681

327,256

(23,678)

(68,229)

–

(91,907)

(12,190)

(104,097)

Carrying amount at 31 December 2013

119,005

45,044

35,619

199,668

23,491

223,159

Additions
Transfers
Transfers from/(to) Investment Property, net
Disposals at cost
Impairment charge to profit and loss
Depreciation/amortisation charge
Elimination of accumulated depreciation/amortisation 

on disposals 

16

800
1,396
(646)
(1,509)
–
(3,214)

26,684
161
–
(9,355)
(220)
(14,267)

1,383
(1,557)
–
(178)
–
–

28,867
–
(646)
(11,042)
(220)
(17,481)

19,884
–
–
(334)
–
(5,493)

48,751
–
(646)
(11,376)
(220)
(22,974)

270

9,276

–

9,546

208

9,754

Carrying amount at 31 December 2014

116,102

57,323

35,267

208,692

37,756

246,448

Cost or valuation at 31 December 2014
Accumulated depreciation/amortisation including 

accumulated impairment loss

142,724

130,543

35,267

308,534

55,231

363,765

(26,622)

(73,220)

–

(99,842)

(17,475)

(117,317)

Carrying amount at 31 December 2014

116,102

57,323

35,267

208,692

37,756

246,448

Additions
Transfers
Transfers from/(to) Investment Property, net
Disposals at cost
Revaluation
Effect of translation to presentation currency Cost
Impairment charge to profit and loss
Depreciation/amortisation charge
Elimination of accumulated depreciation/amortisation 

on disposals 

Effect of translation to presentation currency 

Accumulated depreciation

16

2,470
1,717
646
(324)
15,249
(374)
18
(3,502)

217

362

24,167
(0)
–
(1,201)
–
(536)
(311)
(15,632)

952

391

3,841
(1,717)
–
(864)
13,506
–
–
–

– 

–

30,478
(0)
646
(2,389)
28,755
(910)
(293)
(19,134)

1,169

753

17,337
–
–
(199)
–
(43)
(4,982)
(5,758)

47,815
(0)
646
(2,588)
28,755
(953)
(5,275)
(24,892)

197

36

1,366

789

Carrying amount at 31 December 2015

132,581

65,153

50,033

247,767

44,344

292,111

Cost or valuation at 31 December 2015
Accumulated depreciation/amortisation including 

accumulated impairment loss

162,126

152,662

50,033

364,821

67,344

432,165

(29,545)

(87,509)

–

(117,054)

(23,000)

(140,054)

Carrying amount at 31 December 2015

132,581

65,153

50,033

247,767

44,344

292,111

147 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
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FINANCIAL STATEMENTS

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

15 Premises, Equipment and Intangible Assets continued
Depreciation and amortisation charge presented on the face of the statement of profit or loss and other comprehensive income include 
depreciation and amortisation charge of premises and equipment, investment properties and intangible assets.

Construction in progress consists of construction and refurbishment of branch premises and a new headquarter of the Bank. Upon 
completion, assets are transferred to premises.

Premises were revalued to market value on 30 September 2015. The valuation was carried out by an independent firm of valuators which 
holds a recognised and relevant professional qualification and who have recent experience in valuation of assets of similar location and 
category. In the process of comparison, they have used three comparative analogues (registered sale and/or offer for sale), in which prices 
were applied adjustments based on the difference between subject assets and analogues.  Most of the assets have been estimated by using 
the market approach/method due to the market situation, namely by existence of a sufficient number of registered sales and proposals by 
the date of valuation.

Management considers that the fair value has not changed significantly between 30 September and 31 December 2015.

In thousands of GEL 
(except for range of inputs)

Carrying 
value at 
31 December 
2013

Carrying 
value at 
31 December 
2014

Carrying 
value at 
31 December 
2015

Fair value as of 
30 September 
2015 (valuation 
date)

Valuation 
technique

Other key 
information

Unobservable 
inputs

Office buildings

56,502

56,468

51,115

51,115 Sales 

Land 

comparison 
approach

Buildings

Price per 
square metres

Range of unobservable 
inputs (weighted 
average)

472 – 1643 (666)

601 – 4,357 (1,300)

Branches 

82,437

75,878

124,069

124,069 Sales 

Land

comparison 
approach

Buildings

Price per 
square metres

2 – 1,994 (196)

374 – 11,514 (2,387)

At 31 December 2015 the carrying amount of premises would have been GEL 79,952 thousand (2014: GEL 86,039 thousand; 2013: GEL 
88,942 thousand) had the assets been carried at cost less depreciation and impairment losses. At 31 December 2015 the carrying amount 
of construction in progress would have been GEL 27,284 thousand (2014: GEL 20,000 thousand; 2013: GEL 20,345 thousand) had the assets 
been carried at cost less impairment losses.

16 Investment Properties

In thousands of GEL

Gross book value at 1 January
Accumulated depreciation at 1 January

Carrying amount at 1 January
Transfer from/to property, plant and equipment
Transfer from inventories of repossessed collateral
Addition from foreclosure
Disposals at cost
Elimination of depreciation on disposal
Transfer to property, plant and equipment
Depreciation charge
Effect of translation to presentation currency

Gross book value at 1 January
Accumulated depreciation at 1 January

Carrying amount at 31 December

Note

2015 

2014

2013

15

15

78,699
(2,483)

76,216
–
778
–
(18,101)
829
(646)
(1,394)
(82)

60,648
(3,048)

84,879
(1,496)

83,383
646
2,059
772
(9,657)
466
–
(1,453)
–

78,699
(2,483)

34,973
(668)

34,305
 345 
23,648
38,638
 (12,481)
 130 
 (244)
 (958)
–

 84,879 
 (1,496)

57,600

76,216

83,383

At 31 December 2015, investment properties comprised of 8 lots (2014: 9 lots; 2013:12 lots) of land and 59 buildings (2014: 57 buildings; 
2013: 58 buildings) located in Tbilisi and other regions of Georgia with the fair value amounting to GEL 105,972 thousand (2014: GEL 79,056 
thousand; 2013: GEL 86,480 thousand).

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16 Investment Properties continued
For disclosure purposes fair valuation exercise was carried out for Investment Properties as of 30 September 2015. The valuation was 
carried out by an independent firm of valuators which holds a recognised and relevant professional qualification and who have recent 
experience in valuation of assets of similar location and category. In the process of comparison, they have used three comparative 
analogues (registered sale and/or offer for sale), in which prices were applied adjustments based on the difference between subject assets 
and analogues. Most of the assets have been estimated by using the market approach/method due to the market situation, namely by 
existence of a sufficient number of registered sales and proposals by the date of valuation. For details behind valuation refer to Note 3.

In thousands of GEL 
(except for range of inputs)

Carrying value at 
31 December 2015

Land

Buildings

18,632

38,968

Fair value as of 
30 September 2015 

(valuation date) Valuation technique

Unobservable inputs

37,017 Sales comparison 
approach

Price per square 
metres

68,955 Sales comparison 
approach

Price per square 
metres

Range of unobservable 
inputs (weighted average)

 23 – 918 (196)

186 – 5,243 (956)

Where the Group is the lessor, the future minimum lease payments receivable under non-cancellable operating leases, are as follows:

In thousands of GEL

Not later than 1 year
Later than 1 year and not later than 5 years

Total operating lease payments receivable

17 Due to Credit Institutions

In thousands of GEL

Due to other banks
Correspondent accounts and overnight placements
Deposits from banks
Short term loans from banks
Total due to other banks
Other borrowed funds
Borrowings from foreign banks and financial institutions
Borrowings from local banks and financial institutions
Borrowings from Ministry of Finance
Total other borrowed funds

Total amounts due to credit institutions

2015

186
–

186

2014

107
1,008

2013

163 
 1,736 

 1,115 

 1,899 

2015 

2014

2013

47,342
25,936
–
73,278

37,247
47,802
934
85,983

 4,894 
 42,358 
–
 47,252 

678,946
355,664
5,686
1,040,296

452,469
204,475
6,358
663,302

 417,504 
 92,987 
 8,063 
 518,554 

1,113,574

749,285

565,806

As at 31 December 2015, TBC Kredit had breached certain covenants under loan agreements with a number of foreign financial institution 
lenders. The carrying amount of the affected loans as at 31 December 2015 was GEL 39,047 thousand. As at 31 December 2015, TBC Kredit 
had obtained the waiver for the borrowings with carrying amount of GEL 3,660 thousand. The waivers for borrowings with carrying 
amounts of GEL 18,899 thousand and 16,488 thousand were obtained in January 2016 and February 2016 respectively. These breaches have 
been waived till 31 December 2015, 31 January 2016 and 29 February 2016 for the borrowings with carrying amounts of GEL 26,474 
thousand, GEL 10,165 thousand and GEL 2,408 thousand respectively.

As at 31 December 2015 for the purposes of maturity analysis of financial liabilities (Note 33) the above-mentioned loans are included 
within the amounts for which repayment is expected within 3 months.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

18 Customer Accounts

In thousands of GEL

State and public organisations
– Current/settlement accounts
– Term deposits
Other legal entities
– Current/settlement accounts
– Term deposits
Individuals
– Current/demand accounts
– Term deposits

Total customer accounts

2015 

2014

2013

152,438
86,828

130,008
47,084

 134,518 
 72,463 

1,276,141
126,042

1,042,559
125,605

 935,083 
 134,143 

944,215
1,592,267

684,521
1,292,651

 621,211 
 989,465 

4,177,931 3,322,428 2,886,883

State and public organisations include government owned profit orientated businesses. 

Economic sector concentrations within customer accounts are as follows:

In thousands of GEL

Individual
Trade and Service
Consumer Goods and Automobile Trading
Transportation
Construction
Energy
Real Estate
Oil and Gas
Food Industry
Communication
Agriculture
Manufacturing
Mining
Other

2015

2014

2013

Amount

%

Amount

%

Amount

2,536,482
531,020
162,026
135,356
133,623
97,926
66,551
54,711
41,142
33,933
22,127
15,800
13,380
333,854

61% 1,977,172
435,414
13%
86,729
4%
101,939
3%
136,429
3%
48,094
2%
72,843
2%
75,562
1%
62,149
1%
57,677
1%
17,755
1%
18,869
0%
0%
7,541
224,255
8%

60%  1,610,676 
13%  344,803
 72,739 
3%
129,096
3%
 131,427 
4%
 57,179 
1%
 57,798 
2%
 147,005 
2%
 97,421 
2%
 28,909 
2%
 23,772 
1%
 21,013 
1%
0%
 21,746 
6%  143,299 

%

56%
12%
2%
4%
5%
2%
2%
5%
3%
1%
1%
1%
1%
5%

Total customer accounts

4,177,931

100% 3,322,428

100% 2,886,883

100%

At 31 December 2015 the Group had 140 customers (2014: 125 customers; 2013: 97 customers) with balances above GEL 3,000 thousand. 
The aggregate balance of these customers was GEL 1,432,724 thousand (2014: GEL 1,111,385 thousand; 2013: GEL 915,407 thousand) or 
34% of total customer accounts (2014: 33%; 2013: 32%). 

At 31 December 2015 included in customer accounts are deposits of GEL 999 thousand and GEL 77,304 thousand (2014: GEL 636 thousand 
and GEL 71,902 thousand; 2013: 9,652 thousand and GEL 38,973 thousand) held as collateral for irrevocable commitments under letters of 
credit and guarantees issued, respectively. Refer to Note 35.

Refer to Note 39 for the disclosure of the fair value of each class of customer accounts. Information on related party balances is disclosed 
in Note 41.

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Currency

USD
USD
AZN

Currency

USD
AZN
USD

Currency

AZN

Carrying amount 
in GEL as at 
31 December 2015

12,220
4,798
4,696

21,714

Carrying amount 
in GEL as at 
31 December 2014

9,469
7,236
3,718

20,423

Maturity date Coupon rate

Effective 
interest rate

21-Jul-16
3-Sep -17
16-Apr-16

9.0%
8.4%
9.0%

9.7%
9.2%
9.7%

Maturity date Coupon rate

Effective 
interest rate

21-Jul-16
16-Apr-16
3-Sep-17

9.0%
9.0%
8.4%

9.7%
9.7%
9.2%

Carrying amount 
in GEL as at
31 December 2013

Maturity Date Coupon rate

Effective 
interest rate

4,474

1-Jan-14

7.0%

8.4%

4,474

19 Debt Securities in Issue

In thousands of GEL

Bonds issued on Georgian market 
Bonds issued on Georgian market 
Bonds issued on Azerbaijani market

Total debt securities in issue

In thousands of GEL

Bonds issued on Georgian market 
Bonds issued on Azerbaijani market
Bonds issued on Georgian market 

Total debt securities in issue

In thousands of GEL

Bonds issued on Azerbaijani market

Total debt securities in issue

Refer to Note 39 for the disclosure of the fair value of debt securities in issue.

20 Provisions for Performance Guarantees, Credit Related Commitments and Liabilities and Charges 
Movements in provisions for performance guarantees, credit related commitment and liabilities and charges are as follows:

In thousands of GEL

Carrying amount at 1 January 2013

Additions less releases recorded in profit or loss 
Utilisation of provision

Carrying amount at 31 December 2013
Additions less releases recorded in profit or loss
Utilisation of provision

Carrying amount at 31 December 2014

Additions less releases recorded in profit or loss
Utilisation of provision

Carrying amount at 31 December 2015

Performance 
guarantees

Credit related 
commitments

2,332

 2,374 
 (553)

 4,153 
759
–

4,912

(3,440)
–

1,472 

842

 4,085 
– 

 4,927 
(1,661)
–

3,266

2,323
–

5,589 

Other

3,000

 1,315 
 (1,015)

 3,300 
5,500
(5,080)

3,720

1,102
(2,422)

2,400 

Total

6,174

7,774
 (1,568)

 12,380 
4,598
(5,080)

11,898

(15)
(2,422)

9,461 

Credit related commitments and performance guarantees: Provision was created against losses incurred on financial and performance 
guarantees and commitments to extend credit to borrowers whose financial conditions deteriorated.

Impairment allowance estimation methods differ for (i) letter of credits and guarantees and (ii) undrawn credit lines. 

For letter of credits and guarantees allowance estimation purposes the Bank classifies borrowers as significant and non-significant ones. 
Triggered significant guarantees and letter of credits are assessed for impairment on an individual basis, whereas for not triggered 
significant and all non-significant ones the Bank estimates allowances applying statistical risk parameters, such as credit conversion 
factor and loss given default. 

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

20 Provisions for Performance Guarantees, Credit Related Commitments and Liabilities and Charges continued
Undrawn credit lines are classified as committed and uncommitted exposures, with impairment allowance created for committed ones. 
The undrawn part of the credit lines is multiplied by the respective credit conversion factor and provisioned in the similar manner as 
corresponding on balance sheet exposures.

Provisions for liabilities, charges, performance guarantees and credit related commitments are primarily expected to be utilised within 
twelve months after the year end.

21 Other Financial Liabilities
Other financial liabilities comprise the following:

In thousands of GEL

Debit or credit card payables
Trade payables
Security deposits for finance lease
Derivative financial liabilities
Other accrued liabilities

Total other financial liabilities

Refer to Note 39 for disclosure of the fair value of other financial liabilities.

22 Other Liabilities
Other liabilities comprise the following:

In thousands of GEL

Accrued employee benefit costs
Taxes payable other than on income 
Advances received
Other

Total other liabilities

Note

2015

2014

2013

38

12,478
10,264
6,022
2,411
8,260

39,435

8,710
9,835
6,915
5,639
10,247

41,346

 2,488 
 8,129 
 6,098 
 4,405 
 3,730 

24,850

2015

2014

2013

22,385
11,584
4,764
1,894

21,502
10,232
977
2,264

17,740
9,705
1,297
2,563

40,627

34,975

31,305

All of the above liabilities are expected to be settled within twelve months after the year end.

23 Subordinated Debt 
At 31 December 2015, subordinated debt comprised:

In thousands of GEL

Grant Date

Maturity date

Currency

23-Apr-09
European Bank for Reconstruction and Development
19-Feb-08
Deutsche Investitions und Entwicklungsgesellschaft MBH
23-Apr-09
International Financial Corporation
26-Jun-13
Deutsche Investitions und Entwicklungsgesellschaft MBH
18-Dec-15
Green for Growth Fund
European Fund for Southeast Europe
18-Dec-15
Nederlandse Financierings-Maatschappij Voor Ontwikkelingslanden N.V. 19-Dec-13
10-Jun-14
Kreditanstalt für Wiederaufbau Bankengruppe
4-May-15
Kreditanstalt für Wiederaufbau Bankengruppe

12-Nov-18
15-Jul-18
12-Nov-18
15-Jun-20
18-Dec-25
18-Dec-25
15-Apr-23
8-May-21
8-May-21

USD
USD
USD
USD
USD
USD
USD
GEL
GEL

Total subordinated debt

Outstanding 
amount in 
original 
currency 

Outstanding 
amount in 
GEL

18,729
10,427
18,716
7,466
14,892
7,448
35,373
6,162
6,739

44,855
24,971
44,823
17,880
35,666
17,837
84,715
6,162
6,739

283,648

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23 Subordinated Debt continued
At 31 December 2014, subordinated debt comprised:

In thousands of GEL

Grant date

Maturity date

Currency

BUSINESS REVIEW
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FINANCIAL STATEMENTS

Outstanding 
amount in 
original 
currency 

Outstanding 
amount in GEL

Nederlandse Financierings-Maatschappij Voor  

Ontwikkelingslanden N.V. 

International Financial Corporation
European Bank for Reconstruction and Development
Nederlandse Financierings-Maatschappij Voor  

Ontwikkelingslanden N.V. 

Deutsche Investitions und Entwicklungsgesellschaft MBH 
Deutsche Investitions und Entwicklungsgesellschaft MBH 
Kreditanstalt für Wiederaufbau Bankengruppe

Total subordinated debt

At 31 December 2013, subordinated debt comprised: 

19-Dec-13
23-Apr-09
23-Apr-09

15-Apr-23
12-Nov-18
12-Nov-18

23-Apr-09
19-Feb-08
26-Jun-13
10-Jun-14

12-Nov-18
15-Jul-18
15-Jun-20
8-May-21

USD
USD
USD

USD
USD
USD
GEL

 35,299 
 18,655 
 18,676 

 7,067 
 10,410 
 7,453 
 6,204 

 65,782 
 34,766 
 34,804 

 13,169 
 19,400 
 13,890 
 6,204 

188,015

In thousands of GEL

Nederlandse Financierings-Maatschappij Voor Ontwikkelingslanden N.V. 
International Financial Corporation
European Bank for Reconstruction and Development
Deutsche Investitions und Entwicklungsgesellschaft MBH 
Deutsche Investitions und Entwicklungsgesellschaft MBH 
Nederlandse Financierings-Maatschappij Voor Ontwikkelingslanden N.V. 

Total subordinated debt

The debt ranks after all other creditors in case of liquidation.

Grant date

Maturity date

19-Dec-13
23-Apr-09
23-Apr-09
19-Feb-08
26-Jun-13
23-Apr-09

15-Apr-23
12-Nov-18
12-Nov-18
15-Jul-18
15-Jun-20
12-Nov-18

Outstanding 
amount in 
original 
currency USD 

Outstanding 
amount in GEL

 34,905 
 18,558 
 18,585 
 10,394 
 7,441 
 7,032 

 60,605 
 32,222 
 32,269 
 18,048
 12,920 
 12,210 

96,915

168,274

Refer to Note 39 for the disclosure of the fair value of subordinated debt. Information on related party balances is disclosed in Note 41.

24 Share Capital

In thousands of GEL except for number of shares

At 1 January 2013
Shares issued
Increase in share capital arising from share-based payment

At 31 December 2013
Share split
Shares issued
Transaction costs recognised directly in equity

At 31 December 2014
Increase in share capital arising from share-based payment
Treasury shares returned
Transaction costs recognised directly in equity

Number of
vested
shares

161,419
2,411 
1,157 

164,987
41,081,763
7,692,308
–

48,939,058
30,710
(1,405)
–

Share capital  Share premium

Total

16,143
240
116

16,499
–
3,077
–

19,576
12
(1)
–

231,501
7,097
4,026

242,624
–
172,493
(9,459)

405,658
416
(19)
1,419

247,644
7,337 
4,142

259,123
–
175,570
(9,459)

425,234
428
(20)
1,419

At 31 December 2015

48,968,363

19,587

407,474

427,061

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

24 Share Capital continued
On 4 March 2014, shareholders of the Bank approved the spilt of the ordinary shares 250-for-1 and authorised for issue additional 
10,445,387 shares. Following this decision, the total authorised number of ordinary shares as at 31 December 2015 is 56,206,527 shares 
(31 December 2014: 53,090,637 shares; 31 December 2013: 170,581 shares), with a nominal value of GEL 0.4 per share after the split (31 
December 2014: GEL 0.4 per share; 31 December 2013: GEL 100 per share). All issued Ordinary shares are fully paid.

In accordance with Georgian legislation, the number of issued Ordinary Shares and relevant amounts of share capital and share premium 
differ from presentation above due to accounting for share-based payment transactions described in note 25.

In thousands of GEL except for number of shares

At 1 January 2013
Shares issued
Increase in share capital arising from share-based payment

At 31 December 2013
Registering shares in the name of employees under share-based 

payment arrangement

Share split
Shares issued
Transaction costs recognised directly in equity

At 31 December 2014
Registering shares in the name of employees under share  

based payment arrangement

Treasury shares returned

At 31 December 2015

Number of
outstanding

shares Share capital 

161,419
2,411 
1,157 

16,143
240
116

Share 
premium

231,501
7,097
4,026

Total

247,644
7,337 
4,142

164,987

16,499

242,624

259,123

1,229
41,387,784
7,692,308
–

123
–
3,077
–

4,156
–
172,493
(9,459)

4,279
–
175,570
(9,459)

49,246,308

19,699

409,814

429,513

284,560
(1,405)

113
(1)

3,850
(19)

3,963
(20)

49,529,463

19,811

413,645

433,456

All ordinary shares rank equally except for 561,100 unvested shares that were registered in the name of the management under  
share-based payment arrangement and which do not have voting rights before service conditions are met (see Note 25). These unvested 
shares are still included in number of outstanding shares per NBG accounting rules. All other shares carry one vote. 

In June 2014, 19,684,322 shares of the Bank were sold in the form of Global Depositary Receipts (“GDRs”) on London Stock Exchange (the 
“LSE”) pursuant to an initial public offering to institutional investors. 7,692,308 shares in the form of GDRs were sold by the Bank while the 
balance was sold by the selling shareholders. Bank of New York (“BNY”) acts as a depositary of these shares. Each GDR represents 
1 ordinary share of the Bank.

At the reporting date the Bank has 3,115,890 authorised shares reserved for issuance under share-based payment arrangement 
(31 December 2014: 1,037,500 shares; 31 December 2013: 1,037,500 shares). For description of share-based payment scheme refer to Note 
25. Per management’s estimate, the total number of shares that the Bank will eventually issue under the share-based payment 
arrangement schemes for years 2013 – 2018 approximates 2,787,313 (31 December 2014: 803,336; 31 December 2013: 699,250).

Transaction costs, that is, incremental costs, are costs directly attributable to the equity transaction that otherwise would have been 
avoided had the equity instruments not been issued. Transaction costs of an equity transaction are accounted for as a deduction from 
equity, net of any related income tax benefit. GEL 1,419 thousand in 2015 relates to income tax benefit on transaction costs of GEL 9,459 
incurred in 2014. The Bank recorded tax benefit on the uncertain position only after receiving formal approval from the Revenue Service 
of Georgia.

Included in transaction costs are fees paid to investment bankers, lawyers, underwriters and other professional advisers involved in the 
initial public offering.

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25 Share-based Payments
June 2013 arrangement:
In June 2013, Supervisory Board of the Bank approved a new management compensation scheme for the years 2013–2015 and authorised 
4,150 new shares as a maximum estimated number of new shares to be issued in accordance with the scheme. Authorised numbers of new 
shares have increased to 1,037,500 new shares in order to reflect the share split 250-for-1 approved by the Shareholders on 4 March 2014. 
According to the scheme, each year, subject to predefined performance conditions, certain number of the shares will be awarded to the top 
management and some of the middle managers of the Group. The performance conditions are divided into (i) team goals and (ii) individual 
performance indicators. The total number of the shares to be awarded depends on meeting the team goals and the book value per share 
according to the audited IFRS consolidated financial statements of the Group for the year preceding the date of the award. The team goals 
primarily relate to achieving growth, profitability and portfolio quality metrics set by the Supervisory Board as well as compliance with 
certain regulatory requirements. The total number of shares in the bonus pool depends on achievement of team goals. Individual 
performance indicators are defined separately for each participant and are used to calculate the number of shares to be awarded to them 
out of the total bonus pool. After awards, these shares carry service conditions and before those conditions are met the shares are eligible 
to dividends but do not have voting rights and cannot be sold or transferred to third parties. Service conditions assume continuous 
employment until the gradual transfer of the full title to the scheme participants is complete. Shares of each of 2013, 2014 and 2015 tranche 
vest gradually on the second, third and fourth year following the performance appraisal. Eighty percent of the shares vest in the fourth year 
after the award. Under this compensation system the total vesting period extends to June 2019.

The shareholders and Supervisory Board have granted put options on the shares to be awarded under the new management compensation 
scheme. In addition, the shareholders and the Supervisory Board have granted put options on all bonus shares awarded under the previous 
share-based payment arrangements. All of the put options became null and void upon the listing of the Bank’s shares on LSE in June 2014. 
At no point of the operation of the share-based payment scheme did the management expect the put options to be exercised. Consequently, 
the scheme was accounted for as equity-settled scheme and no obligation was recognised for the put options.

The Group considers 20 June 2013 as the grant date. Based on management’s estimate of expected achievement of performance and 
service conditions 732,000 shares have been granted that will be gradually awarded to the members of the scheme as described above. 
The fair value of the share at the grant date, as adjusted for the effect of 250-for-1 share split, is evaluated at GEL 13,93 per share and the 
valuation was carried out by an external valuator. The valuation was performed by applying the income and market approaches. The 
market approach involved estimating market capitalisation to book value of equity multiple and deal price to book value of equity multiple 
for comparable banks. When selecting comparable banks, the appraiser chose banks that operated in the Black Sea region and Central 
and Eastern Europe and had similar portfolio mix and growth priorities as TBC Bank. Income approach involved discounting free cash 
flows to equity estimated over 10-year horizon. When developing the projections, the following major assumptions were made:
•  Over 2013-2023 period, the compound annual growth rate was assumed at 15.2% for loans and at 15.1% for customer accounts.
•  The spread on the bank’s customer business was assumed to gradually decline from estimated 10.2% in 2013 till it would stabilise at 

5.8% in 2021.

•  Over 2013-2023 period, non-interest income was forecast to average 1.8% of customer volume (i.e. gross loans and deposits).
•  Year-on-year growth in various components of employee compensation was assumed at 37.6%-56.0% in 2014, 2.4%-9.8% in 2015 and 

was then assumed to gradually decline to 2.1%-3.6% in 2023. Year-on-year growth in administrative expenses was assumed at 38.3% in 
2014, 10.4% in 2015 and was then assumed to gradually decline to 3.3% in 2023.

•  The Bank’s terminal value was estimated using Gordon growth model, applying US long-term inflation forecast (2.1%) as the Bank’s 

terminal cash flows growth rate. 

•  Bank’s cost of equity was estimated at 15.10%. 

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RISK MANAGEMENT
FINANCIAL STATEMENTS

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

25 Share-based Payments continued
The final valuation was based on income approach, with market approach serving as a reasonableness check on the result obtained by the 
income approach. The value of Bank’s equity so calculated was then divided by the number of Ordinary Shares issued as of valuation date 
and further reduced with the discount for lack of control.

June 2015 arrangement:
In June 2015, Supervisory Board of the Bank approved new management compensation for top and middle management and authorised 
3,115,890 new shares as a maximum estimated number of new shares to be issued in accordance with the scheme. The new system will be 
used for the years 2015 through 2018 and it will replace the system introduced in June 2013 meaning that performance evaluation as well 
as respective compensation for 2015 year-end results will be paid under the new system. According to the scheme, each year, subject to 
predefined performance conditions, certain number of the shares will be awarded to the top management and most of the middle 
managers of the Group. The performance conditions are divided into (i) corporate and (ii) individual key performance indicators (KPIs). The 
corporate KPIs are mainly related to achieving profitability, efficiency and portfolio quality metrics set by the Supervisory Board as well as 
non-financial indicators in respect of customer experience and employee engagement. Individual performance indicators are defined 
separately for each participant and are used to calculate the number of shares to be awarded to them. According to the scheme, members 
of top management will also receive the fixed number of shares. After awards, all the shares carry service conditions and before those 
conditions are met the shares are eligible to dividends but do not have voting rights and cannot be sold or transferred to third parties. 
Service conditions assume continuous employment until the gradual transfer of the full title to the scheme participants is complete. 
Shares of each of 2015, 2016, 2017 and 2018 tranche vest gradually on the second, third and fourth year following the performance 
appraisal. Eighty percent of the shares vest in the fourth year after the award. Under this compensation system the total vesting period 
extends to March 2022.

The Group considers 17 June 2015 as the grant date. As of 31 December 2015 based on management’s best estimate of achievement of 
targets 1,908,960 shares have been granted that will be gradually awarded to the members of the scheme as described above. The fair 
value of the share at the grant date equalled to GEL 24.64 per share as quoted on London Stock Exchange. 

The Bank also pays personal income tax on behalf of equity settled scheme beneficiaries, which is accounted as cash settled part. Tabular 
information on both of the schemes is given below:

In GEL except for number of shares

Number of unvested shares at the beginning of the period
Number of shares granted
Increase in the number of unvested shares due to 250-for-1 split
Change in estimate of number of shares expected to vest based on performance conditions
Number of shares vested
Number of unvested shares at the end of the period
Value at grant date per share (GEL) old remuneration system
Value at grant date per share (GEL) new remuneration system

Expense on equity-settled part (GEL thousand)
Expense on cash-settled part (GEL thousand)

Expense recognised as staff cost during the period (GEL thousand)

31 December 
2015

31 December 
2014

803,336
1,908,963
–
 75,016
(30,710)
2,756,605
13.93
 24.64

8,559
5,967

14,526

2,797
–
696,453
104,086
–
803,336
13.93
–

2,592
1,710

4,302

31 December 
2013
(not adjusted 
for the share 
split)

1,157
2,797
–
–
(1,157)
2,797
3,482
–

2,032
2,055

4,087

156 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
 
BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

25 Share-based Payments continued
Liability in respect of the cash-settled part of the award amounted to GEL 6,560 thousand as of 31 December 2015 (2014: GEL 1,710 
thousand; 2013: GEL 2,055 thousand).

Staff costs related to equity settled part of the share-based payment schemes are recognised in the income statement on a straight-line 
basis over the vesting period of each relevant tranche and corresponding entry is credited to share-based payment reserve in equity.

On 31 December 2015 based on level of achievement of key performance indicators management has reassessed the number of shares 
that will have to be issued to the participants of share-based payment system and increased estimated number of shares to vest by 75,016 
(31 December 2014: 104,086, 31 December 2013: nil).

26 Earnings per Share
Basic earnings per share are calculated by dividing the profit or loss attributable to owners of the Bank by the weighted average number of 
ordinary shares in issue during the year. 

In thousands of GEL except for number of shares

2015

2014

2013

Profit for the period attributable to the owners of the Bank (excluding the profit attributable 

to the shares encumbered under the share-based payment scheme – refer to Note 25)

216,400

156,469

121,616

Weighted average number of ordinary shares in issue 

48,962,112

45,524,938

40,978,000

Basic earnings per Ordinary Share attributable to the owners of the Bank (expressed in 

GEL per share)

4.4

3.4

3.0

Diluted earnings per share are calculated by dividing the profit or loss attributable to owners of the Bank by the weighted average number 
of ordinary shares adjusted for the effects of all dilutive potential ordinary shares during the year:  

In thousands of GEL except for number of shares

2015

2014

2013

Profit for the period attributable to the owners of the Bank (excluding the profit attributable 

to the shares encumbered under the share-based payment scheme – refer to Note 25)

218,227

157,071

121,616

Weighted average number of ordinary shares in issue adjusted for the effects of all dilutive 

potential ordinary shares during the period 

49,607,204

45,968,817

41,055,500

Diluted earnings per Ordinary Share attributable to the owners of the Bank (expressed in 

GEL per share)

4.4

3.4

3.0

Weighted average number of ordinary shares in issue as at 31 December 2013 has been adjusted for the 250-for-1 share split that took 
place in March 2014.

157 

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STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

27 Segment Analysis
The chief operating decision maker which is the Management Board reviews the Group’s internal reporting in order to assess 
performance and allocate resources. In 2014, the Board has changed the way it analyses certain information in order to enhance the 
control and monitoring of the Group’s performance. This has resulted in the creation of a new segment “Corporate Centres and Other 
Operations” and a change in the presentation of segment information. In 2015, following the merger of Bank Constanta the Board has 
revised the definition of segments in order to further enhance the control and monitoring of the Group’s performance. This has resulted in 
a transfer of certain customers between segments. Comparative information as at 31 December 2014 and 31 December 2013 has not been 
updated due to impracticability.

The operating segments were determined as at 31 December 2014 and 31 December 2013 as follows:
•  Corporate – business customers which have annual revenue of GEL 8.0 million or more or have been granted a loan in an amount 
equivalent to USD 1.5 million or more. Some other significant legal entity customers may also be assigned the status of being a 
corporate customer, on a discretionary basis; for example, if they are regarded by the Group as having strong growth potential.

•  SME – business customers that are not included either in the corporate or micro segments.
•  Micro – all business customers of Bank Constanta, that have been granted loans by and/or have deposits with Bank Constanta, the 

amount of which in neither case exceeds USD 150 thousand. 

•  Retail – all individual customers of the Group as well as customers that have been granted gold-pawn loans.
•  Corporate Centres and Other Operations – comprise the Treasury, other support and back office functions, and non-banking subsidiaries 

of the Group.

The operating segments according to the new definition are now determined as follows:
•  Corporate – all business customers that have annual revenue of GEL 8.0 million or more or have been granted a loan in an amount 

equivalent to USD 1.5 million or more. Some other business customers may also be assigned to the Corporate segment on a 
discretionary basis.

•  SME – all business customers that are not included in either Corporate or Micro segments; Some other legal entity customers may also 

be assigned to the SME segment on a discretionary basis.

•  Micro – all business customers with loans below USD 70K, as well as pawn loans, credit cards and cash cover loans granted in TBC Bank 
Constanta branches, and/or have deposits up to USD 20 in urban areas and up to USD 100 in rural areas of the customers of TBC Bank 
Constanta branches. Some other customers may also be assigned to the Micro segment on a discretionary basis.

•  Retail – all individual customers that are not included in the other categories.
•  Corporate Centres and Other Operations – comprise the Treasury, other support and back office functions, and non-banking subsidiaries 

of the Group.

The Board of Directors assesses the performance of the operating segments based on a measure of adjusted profit before income tax. 

The reportable segments are the same as the operating segments.

The vast majority of the entity’s revenues are attributable to Georgia. A geographic analysis of origination of the Group’s assets and 
liabilities is given in Note 33.

158 

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GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

27 Segment Analysis continued
Segment information for the reportable segments of the Group for the years ended 31 December 2015, 2014 and 2013 is set out below: 

In thousands of GEL

Corporate

Retail

SME

Micro

Corporate 
centre and 
other 
operations

Total 

31 December 2015
– Interest income
– interest expense
– Inter-segment interest income/(expense)

– Net interest income

– Fee and commission income
– Fee and commission expense

– Net Fee and commission income

– Gains less losses from trading in foreign currencies
– Foreign exchange translation losses less gains
– Net gain from derivative financial instruments
– Other operating income

135,615
(31,189)
(34,855)

271,083
(94,656)
12,828

68,303
(9,376)
(2,455)

107,326
(2,268)
(26,788)

66,732
(99,396)
51,270

649,059
(236,885)
–

69,571

189,255

56,472

78,270

18,606

412,174

18,397
(3,864)

72,242
(31,698)

14,533

40,544

23,647
–
–
13,808

15,038
–
–
2,299

11,739
(3,917)

7,822

21,488
–
–
1,089

6,880
(1,242)

5,638

1,787
–
–
95

4,579
(825)

113,837
(41,546)

3,754

72,291

2,682
2,579
(575)
8,592

64,642
2,579
(575)
25,883

– Other operating non-interest income

37,455

17,337

22,577

1,882

13,278

92,529

– Provision for loan impairment
– Provision for performance guarantees and credit related 

commitments

– Provision for impairment of investments in finance lease
– Provision for impairment of other financial assets

– Profit before administrative and other expenses and income 

(15,396)

(29,004)

(11,628)

(16,763)

–

(72,791)

4,581
–
(561)

(4,113)
–
(735)

731
–
(388)

(82)
–
(317)

–
(967)
(1,350)

1,117
(967)
(3,351)

taxes

110,183

213,284

75,586

68,628

33,321

501,002

– Staff costs
– Depreciation and amortisation
– Provision for liabilities and charges
– Administrative and other operating expenses

– Operating expenses
– Profit before tax
– Income tax expense
– Profit for the year

(16,947)
(1,092)
–
(4,879)

(22,918)
87,265
(13,384)
73,881

(69,497)
(15,295)
–
(46,438)

(131,230)
82,054
(11,119)
70,935

Total gross loans and advances to customers reported
Total customer accounts reported
Total credit related commitments and performance guarantees

1,500,104
1,001,341
446,380 

2,019,969
2,469,878
130,402

(16,439)
(2,138)
–
(7,712)

(26,289)
49,297
(7,719)
41,578

625,628
633,211
77,781

(30,470)
(6,436)
–
(14,531)

(51,437)
17,191
(2,578)
14,613

493,328
73,501
4,412

(9,424)
(1,325)
(1,102)
(9,404)

(21,255)
12,066
5,624
17,690

(142,777)
(26,286)
(1,102)
(82,964)

(253,129)
247,873
(29,176)
218,697

– 4,639,029
4,177,931
–
658,975
–

159 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

27 Segment Analysis continued

In thousands of GEL

Corporate

Retail

SME

Micro

Corporate 
centre and 
other 
operations

Total 

– Net Fee and commission income

16,781

20,138

31 December 2014
– Interest income
– interest expense
– Inter-segment interest income/(expense)

– Net interest income

– Fee and commission income
– Fee and commission expense

– Gains less losses from trading in foreign currencies
– Foreign exchange translation losses less gains
– Net gain from derivative financial instruments
– Other operating income

– Other operating non-interest income

– Provision for loan impairment
– Provision for performance guarantees and credit related 

commitments

– Provision for impairment of investments in finance lease
– Provision for impairment of other financial assets
– Impairment of investment securities available for sale

116,404
(21,845)
(42,246)

237,804
(80,808)
7,499

53,739
(7,196)
(3,640)

57,573
(192)
(18,468)

46,837
(63,668)
56,855

512,357
(173,709)
–

52,313

164,495

42,903

38,913

40,024

338,648

18,093
(1,312)

46,368
(26,230)

9,268
(906)

12,456
–
–
–

12,456

9,932
–
–
–

9,932

8,362

13,286
–
–
–

13,286

3,498
(911)

2,587

1,820
–
–
–

1,820

10,976
(164)

88,203
(29,523)

10,812

58,680

2,236
2,359
(683)
19,600

39,730
2,359
(683)
19,600

23,512

61,006

(18,995)

(22,046)

(1,625)

(6,006)

–

(48,672)

885
–
–
–

–
–
–
–

17
–
–
–

–
–
–
–

–
(77)
(1,236)
(22)

902
(77)
(1,236)
(22)

– Profit before administrative and other expenses and income 

taxes

63,440

172,519

62,943

37,314

73,013

409,229

– Staff costs
– Depreciation and amortisation
– Provision for liabilities and charges
– Administrative and other operating expenses

– Operating expenses
– Profit before tax
– Income tax expense
– Profit for the year

(11,826)
(780)
–
(4,432)

(17,038)
46,402
(6,207)
40,195

(55,427)
(13,132)
–
(36,026)

(104,585)
67,934
(9,087)
58,847

Total gross loans and advances to customers reported
Total customer accounts reported
Total credit related commitments and performance guarantees

1,231,729
832,555
515,026

1,666,913
1,977,172
125,250

(10,755)
(1,915)
–
(4,981)

(17,651)
45,292
(6,059)
39,233

533,919
507,816
62,578

(15,808)
(3,579)
–
(9,600)

(28,987)
8,327
(1,114)
7,213

273,699
4,885
2,598

(29,019)
(5,021)
(5,500)
(18,509)

(58,049)
14,964
(2,001)
12,963

(122,835)
(24,427)
(5,500)
(73,548)

(226,310)
182,919
(24,468)
158,451

– 3,706,260
– 3,322,428
705,452
–

160 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
 
27 Segment Analysis continued

In thousands of GEL

Corporate

Retail

SME

Micro

BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

Corporate 
centre and 
other 
operations

Total 

31 December 2013
– Interest income
– interest expense
– Inter-segment interest income/(expense)

– Net interest income

– Fee and commission income
– Fee and commission expense

– Net Fee and commission income

– Gains less losses from trading in foreign currencies
– Foreign exchange translation losses less gains
– Net gain from derivative financial instruments
– Other operating income

– Other operating non-interest income

– Provision for loan impairment
– Provision for performance guarantees and credit related 

commitments

– Provision for impairment of investments in finance lease
– Provision for impairment of other financial assets
– Impairment of investment securities available for sale

131,385
(35,721)
(50,675)

207,028
(96,144)
24,157

44,370
(7,622)
(3,679)

51,185
(426)
(15,045)

40,828
(52,233)
45,242

474,796
(192,146)
–

44,989

135,041

33,069

35,714

33,837

282,650

15,881
(4,688)

11,193

12,522
–
–
–

12,522

40,823
(17,627)

23,196

8,614
–
–
–

8,614

7,349
(1,089)

6,260

9,244
–
–
–

9,244

2,444
(620)

1,824

1,513
–
–
–

1,513

7,864
(277)

74,361
(24,301)

7,587

50,060

6,001
(5,901)
613
16,136

37,894
(5,901)
613
16,136

16,849

48,742

(17,035)

(13,377)

(88)

(2,471)

–

(32,971)

(6,124)
–
–
–

–
–
–
–

(335)
–
–
–

–
–
–
–

–
(98)
(2,236)
(1,142)

(6,459)
(98)
(2,236)
(1,142)

– Profit before administrative and other expenses and income 

taxes

45,545

153,474

48,150

36,580

54,797

338,546

– Staff costs
– Depreciation and amortisation
– Provision for liabilities and charges
– Administrative and other operating expenses

– Operating expenses
– Profit before tax
– Income tax expense
– Profit for the year

(8,329)
(753)
–
(3,175)

(12,257)
33,288
(3,726)
29,562

(49,949)
(11,862)
–
(32,693)

(94,504)
58,970
(6,602)
52,368

Total gross loans and advances to customers reported
Total customer accounts reported
Total credit related commitments and performance guarantees

1,157,334
819,779
397,575

1,207,514
1,610,676
117,260

(9,909)
(1,904)
–
(4,135)

(15,948)
32,202
(3,604)
28,598

392,446
451,985
71,056

(14,138)
(2,061)
–
(10,130)

(26,329)
10,251
(1,147)
9,104

201,287
4,443
1,979

(26,288)
(3,413)
(1,315)
(18,559)

(49,575)
5,222
(584)
4,638

(108,613)
(19,993)
(1,315)
(68,692)

(198,613)
139,933
(15,663)
124,270

– 2,958,581
– 2,886,883
587,870
–

161 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

27 Segment Analysis continued
Reportable segments’ assets are reconciled to total assets as follows:

In thousands of GEL 

Total segment assets (gross loans and advances to customers)
Provision for loan impairment
Cash and cash equivalents
Mandatory cash balances with National Bank of Georgia
Due from other banks
Investment securities available for sale
Bonds carried at amortised cost
Current income tax prepayment
Deferred income tax asset
Other financial assets
Investments in finance leases
Other assets
Premises and equipment
Intangible assets
Investment properties
Goodwill 

Total assets per statement of financial position

Reportable segments’ liabilities are reconciled to total liabilities as follows:

In thousands of GEL 

Total segment liabilities (customer accounts)
Due to Credit institutions
Debt securities in issue
Current income tax liability
Deferred income tax liability
Provisions for liabilities and charges
Other financial liabilities
Other liabilities
Subordinated debt

Total liabilities per statement of financial position

31 December 
2015

31 December 
2014

31 December 
2013

4,639,029
(194,143)
720,347
471,490
11,042
307,310
372,092
9,856
1,546
64,317
75,760
103,912
247,767
44,344
57,600
2,726

3,706,260
(149,764)
532,118
336,075
33,704
466,510
–
251
383
43,857
50,907
77,775
208,692
37,756
76,216
2,726

2,958,581
(156,869)
390,465
295,332
1,708
500,651
–
6,202
–
45,049
35,613
65,075
199,668
23,491
83,383
2,726

6,934,995 5,423,466 4,451,075

31 December 
2015

31 December 
2014 

31 December 
2013

4,177,931 3,322,428 2,886,883
565,806
749,285
1,113,574
4,474
20,423
21,714
– 
12,433
912
27,814
23,187
29,244
12,380
11,898
9,461
24,850
41,346
39,435
31,305
34,975
40,627
168,274
188,015
283,648

5,716,546 4,403,990 3,721,786

162 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
 
28 Interest Income and Expense

In thousands of GEL

Interest income
Loans and advances to customers
Bonds carried at amortised cost 
Investment securities available for sale (Note10)
Investments in leases
Due from other banks

Total interest income

Interest expense
Customer accounts
Due to credit institutions
Subordinated debt
Debt securities in issue
Other

Total interest expense

Net interest income

BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

2015

2014

2013

582,327
22,950
20,927
15,217
7,638

465,520
–
30,361
10,265
6,211

433,968
–
30,442
7,356
3,030

649,059

512,357

474,796

137,489
70,834
26,363
2,105
94

110,041
43,384
19,069
928
287

139,913
38,645
13,182
237
169

236,885

173,709

192,146

412,174

338,648

282,650

During the year ended 31 December 2015 the interest accrued on impaired loans was GEL 25,756 thousand (2014: 18,134 thousand, 
2013: 38,871 thousand).

29 Fee and Commission Income and Expense

In thousands of GEL

2015

2014

2013

Fee and commission income
Fee and commission income in respect of financial instruments not at fair value through profit or loss:
– Card operations
– Settlement transactions
– Cash transactions
– Guarantees issued
– Issuance of letters of credit
– Foreign exchange operations
– Other

Total fee and commission income

Fee and commission expense
Fee and commission expense in respect of financial instruments not at fair value through profit or loss:
– Card operations
– Settlement transactions
– Guarantees received
– Cash transactions
– Foreign exchange operations
– Other

Total fee and commission expense

Net fee and commission income

49,424
31,218
10,930
8,949
5,859
1,410
6,047

35,247
23,892
6,507
9,140
6,889
1,169
5,359

33,012
18,543 
 5,040
 6,271
 6,769
 1,550
 3,176 

113,837

88,203

74,361

27,169
3,904
3,165
2,707
5
4,596

16,053
2,594
4,161
2,592
62
4,061

 13,143 
 2,157 
 4,048 
 1,544 
 70 
 3,339 

41,546

29,523

24,301

72,291

58,680

50,060

163 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

30 Other Operating Income

In thousands of GEL

Revenues from operational leasing
Gain from sale of investment properties
Gain on sale of financial asset
Gain from sale of inventories of repossessed collateral
Revenues from sale of cash-in terminals
Administrative fee income from international financial institutions
Revenues from non-credit related fines
Gain on disposal of premises and equipment
Other 

2015

8,539
4,896
4,692
1,836
777
708
286
118
4,031

2014

6,997
5,795
–
1,644
852
982
236
126
2,968

2013

2,980
5,835
–
1,519
760
1,268
339
37
3,398

Total other operating income

25,883

19,600

16,136

Revenues from operational leasing is wholly attributable to investment properties. Carrying value of inventories of repossessed collateral 
disposed of during year ended 31 December 2015 was GEL 9,777 thousand (2014: GEL 13,721 thousand; 2013: GEL 19,558 thousand).

31 Administrative and Other Operating Expenses

In thousands of GEL

2015

2014

2013

Rent
Advertising and marketing services
Professional services
Intangible asset enhancement
Impairment of intangible assets
Taxes other than on income
Utility services
Stationery and other office expenses
Communications and supply
Insurance 
Premises and equipment maintenance
Security services
Business trip expenses
Transportation and vehicle maintenance
Personnel training and recruitment
Charity 
Loss on disposal of inventories
Loss on disposal of premises and equipment
Loss on disposal of investment properties
Write-down of current assets to fair value less costs to sell
Other

Total administrative and other operating expenses 

16,468
11,451
8,418
6,062
4,982
4,598
4,501
3,471
3,433
2,301
2,959
1,622
1,589
1,328
1,230
928
86
34
3
(178)
7,678

11,943
14,121
11,969
4,371
–
3,900
3,681
2,632
3,455
1,899
1,893
1,578
1,610
1,216
919
898
208
18
–
190
7,047

 10,809 
 13,211 
 6,247 
 3,767 
–
 3,043 
 3,369 
 2,360 
 3,103 
 1,496 
 2,484 
 1,597 
 1,230 
 1,215 
 902 
 905 
221
 54 
76
 6,178 
 6,425 

82,964

73,548

68,692

164 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
 
 
32 Income Taxes
Income tax expense comprises the following: 

In thousands of GEL

Current tax charge
Deferred tax (credit)/charge 

Income tax expense for the year

BUSINESS REVIEW
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2015

2014

29,697
(521)

29,365
(4,897)

2013

8,247
7,416

29,176

24,468

15,663

The income tax rate applicable to the majority of the Group’s income is 15% (2014: 15%; 2013: 15%). The income tax rate applicable to the 
majority of subsidiaries income ranges from 15% to 20% (2014: 15% – 20%; 2013: 15% – 20%). 

Reconciliation between the expected and the actual taxation charge is provided below.

In thousands of GEL

Profit before tax

Theoretical tax charge at statutory rate (2015: 15%; 2014: 15%; 2013: 15%)
Tax effect of items which are not deductible or assessable for taxation purposes:
– Income which is exempt from taxation 
– Non-deductible expenses and other differences
– Recognition of previously unrecognised deferred tax assets

Income tax expense for the year

2015

2014

2013

247,873

182,919

139,933

37,181

27,438

20,990

(7,281)
(724)
–

(4,678)
1,708
–

(4,865)
1,758
(2,220)

29,176

24,468

15,663

The Group has not recorded a deferred tax liability in respect of temporary differences of GEL 1,405 thousand (2014: GEL 6.141 thousand; 
2013: GEL 3,653 thousand) associated with investments in subsidiaries as the Group is able to control the timing of the reversal of those 
temporary differences, and does not intend to reverse them in the foreseeable future.

Differences between IFRS and statutory taxation regulations in Georgia and Azerbaijan give rise to temporary differences between the 
carrying amount of assets and liabilities for financial reporting purposes and their tax bases. The tax effect of the movements in these 
temporary differences is detailed below and is recorded at the rate of 15% (2014: 15%; 2013: 15%) for Georgia and 20% for Azerbaijan 
(2014: 20%; 2015: 20%).

In thousands of GEL

Tax effect of deductible/(taxable) temporary differences  

and tax loss carry forwards

Premises and equipment
Loan impairment provision
Fair valuation of investment securities available for sale
Other financial assets
Other assets
Investment in leases
Investment property
Due to credit institutions
Subordinated debt
Other financial liabilities
Other liabilities
Share-based payment

Net deferred tax asset/(liability)

Recognised deferred tax asset
Recognised deferred tax liability

Net deferred tax asset/(liability)

31 December
2014 

(Charged)/ 
credited to 
profit or loss 

(Charged)/
credited directly 
to other 
comprehensive 
income 

31 December
2015 

(20,040)
(4,718)
(1,224)
4,483
4,164
29
(6,436)
(292)
(259)
1,817
(380)
52

(22,804)

383
(23,187)

(22,804)

(1,393)
(3,858)
108
1,469
2,211
(585)
2,189
(183)
(68)
(1,757)
1,697
689

519

1,163
(644)

519

(4,369)
(591)
(479)
–
32
–
–
–
–
–
(6)
–

(25,802)
(9,167)
(1,595)
5,952
6,407
(556)
(4,247)
(475)
(327)
60
1,311
741

(5,413)

(27,698)

–
(5,413)

1,546
(29,244)

(5,413)

(27,698)

165 

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FINANCIAL STATEMENTS

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

32 Income Taxes continued

In thousands of GEL

Tax effect of deductible/(taxable) temporary differences and  

tax loss carry forwards
Premises and equipment
Loan impairment provision
Fair valuation of investment securities available for sale
Other financial assets
Other assets
Investment in leases
Investment property
Due to credit institutions
Subordinated debt
Other Financial liabilities
Other Liabilities
Share-based payment

31 December
2013

(Charged)/ 
credited to 
profit or loss

Charged directly 
to other 
comprehensive 
income

31 December 
2014

(18,306)
(5,666)
(557)
191
1,741
(13)
(7,012)
464
(289)
1,027
301
305

(2,039)
948
(475)
4,292
2,423
42
576
(756)
30
790
(681)
(253)

305
–
(192)
–
–
–
–
–
–
–
–
–

(20,040)
(4,718)
(1,224)
4,483
4,164
29
(6,436)
(292)
(259)
1,817
(380)
52

Net deferred tax asset/(liability)

(27,814)

4,897

113

(22,804)

In thousands of GEL

Tax effect of deductible/(taxable) temporary differences  

and tax loss carry forwards

Premises and equipment
Loan impairment provision
Fair valuation of investment securities available for sale
Tax loss carry forwards
Other financial assets
Other assets
Investment in leases
Investment property
Due to credit institutions
Subordinated debt
Other Financial liabilities
Other Liabilities
Share-based payment

1 January
2013

(Charged)/ 
credited to 
profit or loss

Charged directly 
to other 
comprehensive 
income

31 December 
2013

(16,961)
(834)
(473)
678
1,320
865
(197)
(2,576)
(433)
(219)
–
(1,313)
–

(1,345)
(4,832)
171
(678)
(1,129)
876
184
(4,436)
897
(70)
1,027
1,614
305

–
–
(255)
–
–
–
–
–
–
–
–
–
–

(18,306)
(5,666)
(557)
–
191
1,741
(13)
(7,012)
464
(289)
1,027
301
305

Net deferred tax asset/(liability)

(20,143)

(7,416)

(255)

(27,814)

In the context of the Group’s current structure and Georgian tax legislation, tax losses and current tax assets of different Group Companies 
may not be offset against current tax liabilities and taxable profits of other group companies and, accordingly, taxes may accrue even 
where there is a consolidated tax loss. Therefore, deferred tax assets and liabilities are offset only when they relate to the same taxable 
entity and the same taxation authority.

166 

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33 Financial and Other Risk Management
TBC Bank Group operates a prudent approach to risk management through its strong and independent risk function managing credit, 
financial and non-financial risks. All components necessary for comprehensive risk governance are embedded into risk organisation 
structure: enterprise risk management; credit, financial and non-financial risks management; risk reporting & supporting IT 
infrastructure; cross-risk analytical tools and techniques such as capital adequacy management and stress-testing. Comprehensive, 
transparent and prudent risk governance facilitates understanding and trust from multiple stakeholders, ensures sustainability and 
resiliency of the business model and positioning of risk management as Bank’s competitive advantage and strategic enabler. 

TBC Bank Group governance structure ensures adequate oversight and accountabilities as well as clear segregation of duties. Supervisory 
Board has the overall responsibility to set the tone at the top and monitor compliance with established objectives. At the same time, 
Management Board governs and directs Groups’s daily activities. 

Both the Supervisory Board and the Management Board have established dedicated risk committees. Risk, Ethics and Compliance 
Committee of Supervisory Board approves Group’s Risk Appetite, supervises risk profile and risk governance practice within the Bank 
while Audit Committee is responsible for implementation of key accounting policies and facilitation of activities of internal and external 
auditors. Management Board Risk Committee is established to guide Group-wide risk management activities and monitor major risk 
trends to make sure risk profile complies with the established Risk Appetite of the Group. Operational Risk Committee makes decisions 
related to operational risk governance while Asset-Liability Management Committee (“ALCO”) is responsible for implementation of 
ALM policies. 

TBC Bank Supervisory Board and Senior Management govern risk objectives through Risk Appetite Statement (“RAS”) which is approved 
by the Supervisory Board and establishes desired risk profile and risk limits for different economic environments. Risk Appetite (“RA”) 
establishes monitoring and reporting responsibilities as well as escalation paths for different trigger events and limit breaches which as 
well prompt risk teams to establish and implement agreed mitigation actions. In order to effectively implement Risk Appetite in day-to-day 
operations of the Group, RA metrics are cascaded into more granular business unit level limits. That way risk allocation is established 
across different segments and activities. The Board level oversight coupled with the permanent involvement of the Senior Management in 
TBC Group risk management ensures clarity regarding risk objectives, intense monitoring of risk profile against risk appetite, prompt 
escalation of risk-related concerns and establishment of remediation actions. 

Daily management of individual risks is based on the three lines of defence principle. While business lines are primary owners of risks, risk 
teams assume the function of second line defence. This is performed through sanctioning transactions as well as tools and techniques for 
risk identification, analysis, measurement, monitoring and reporting. Committees are established at operational levels in charge of 
making transaction-level decisions comprising component of clear and sophisticated delegations of authority framework based on 
“four-eye-principle”. All new products/projects pass through risk teams to assure the risks are analysed comprehensively. Such control 
arrangements guarantee that Bank makes informed risk-taking decisions that are adequately priced and that risks exceeding established 
targets of the Group are not taken. Credit, liquidity, market, operational and other non-financial risk management is performed by 
following teams within Risk Organisation:
•  Enterprise Risk Management (ERM).
•  Credit Risk Management.
•  Underwriting (Credit sanctioning).
•  Restructuring and Collections.
•  Financial Risk Management.
•  Operational Risk Management.

Strong and independent structure enables fulfilment of all required risk management functions within the second line of defence by highly 
skilled professionals with a balanced mix of credentials in banking and real sectors both on local and international markets. 

In addition to the above-mentioned risk teams, Compliance Department (reporting directly to CEO), is specifically in charge of AML and 
compliance risk management. Internal Audit Department as a third line of defence is in charge of provision of independent and objective 
assurance and recommendations to Group that facilitates further improvement of operations and risk management. 

167 

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

33 Financial and Other Risk Management continued
For the management of each significant risk, the Bank puts in place policies and procedures, governance tools and techniques, 
methodologies for risk identification, assessment and quantification. Sound risk reporting systems and IT infrastructure are important 
tools for efficient risk management of TBC Bank. Thus, significant emphasis and investments are made by the Bank to constantly drive the 
development of required solutions. Comprehensive reporting framework is in place for the Management Board and the Supervisory Board 
that enables intense oversight over risk developments and taking early remedial actions upon necessity. 

Beyond the risk governance components described above, compensation system comprises one of the most significant tools for 
introducing incentives for staff that are aligned with the Bank’s long-term interests to generate sustainable risk-adjusted returns. Risk Key 
Performance Indicators (“KPIs”) are incorporated into both business line and risk staff remunerations. Performance management 
framework differentiates risk staff incentives to safeguard the independence from business areas that they supervise and at the same time 
enable attraction and maintenance of qualified professionals. For that purpose, the Bank overweighs risk KPIs for risk and control staff 
and caps the share of variable remuneration. 

Credit risk. The Group is exposed to credit risk, which is the risk that a customer or counterparty will be unable to meet its obligation to 
settle outstanding amounts. The Group’s exposure to credit risk arises as a result of its lending operations and other transactions with 
counterparties giving rise to financial assets. Maximum exposure to credit risk of on-balance sheet items is equal to their carrying values. 
For maximum exposure on off-balance sheet commitments refer to Note 35. 

Credit risks include: 
•  Risks arising from transactions with individual counterparties, concentration risk, currency-induced credit risks and residual risks.
•  Risks arising from transactions with individual counterparties is the loss risk related to default or non-fulfillment of contracts due to 

deterioration in the counterparty’s credit quality.

•  Concentration risk is the risk related to the quality deterioration due to large exposures provided to single borrowers or group of 

connected borrowers, or loan concentration in certain economic industries.

•  Currency-induced credit risks relate to risks arising from foreign currency-denominated loans in the Group’s portfolio.
•  Residual risks result from applying credit risk-mitigation techniques, which could not satisfy expectation in relation to 

received collateral.

Comprehensive risk management methods and processes are established as part of the Group’s risk management framework to manage 
credit risk effectively. The main principles for Group’s credit risk management are: establish a prudent credit risk environment; operate 
under a sound credit-granting process; and maintain efficient processes for credit risk identification, measurement, control and 
monitoring. Respective policies and procedures establish a framework for lending decisions reflecting the Group’s tolerance for credit 
risk. This framework includes detailed and formalised credit evaluation and collateral appraisal processes, administration and 
documentation, credit approval authorities at various levels, counterparty and industry concentration limits, and clearly defined roles and 
responsibilities of entities and staff involved in the origination, monitoring and management of credit. During 2015 Risk Appetite framework 
has been further enhanced and respective metrics have been embedded in the Bank’s strategic planning process, thus taking informed 
decision when defining the Bank’s growth strategy.

Credit Approval: TBC Bank strives to ensure a sound credit-granting process by establishing well-defined credit granting Criteria and building 
up an efficient process for the comprehensive assessment of a borrower’s risk profile. The concept of three lines of defense is embedded in 
the credit risk assessment framework, with clear segregation of duties among parties involved in the credit assessment process.

The credit assessment process differs across segments, being further differentiated across various product types reflecting different 
natures of these asset classes. Corporate, SME and larger retail and micro loans are assessed on an individual basis with thorough 
analysis of the borrower’s creditworthiness and structure of the loan; whereas smaller retail and micro loans are mostly assessed in an 
automated way applying respective scoring models for loan approval. Business borrowers lending guidelines have been tailored for 
individual economic sectors, outlining key lending criteria and target ratios within each industry.

168 

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33 Financial and Other Risk Management continued
Loan Approval Committees are responsible to review credit applications and approve credit products. Different Loan Approval Committees 
with clearly defined delegation authority are in place for the approval of credit exposures to Corporate, SME, Retail and Micro customers 
(except those products which are assessed applying scorecards).  The composition of a Loan Approval Committee depends on aggregated 
liabilities of the borrower and the borrower’s risk profile. Credit risk managers (as members of respective Loan Approval Committees) 
ensure that the borrower and proposed credit exposure risks are thoroughly analysed. A loan to the Bank’s top 20 borrowers requires the 
review and approval of Supervisory Board’s Risk, Ethics and Compliance Committee. This committee also approves transactions with 
related parties that result in exposures to individuals and legal entities exceeding GEL 150 and 200 thousand, respectively.

Credit Risk Monitoring: The Group dedicates considerable resources to gain a clear and accurate understanding of the credit risk the Bank 
faces across various business segments. In order to minimise credit risk, the Group continuously monitors its credit portfolio, both at the 
level of individual transaction and at overall credit portfolio level. The Group’s risk management policies and processes are designed to 
identify and analyse risk in a timely manner, and to monitor the risks and adherence to predefined limits by means of reliable and timely 
data. Regular reports regarding quality trends of the portfolio are generated and presented to the Management Board Risk Committee on a 
monthly basis and to Risk Ethics and Compliance Committee on a quarterly basis. Report includes but is not limited to: total credit portfolio 
exposure, concentrations, maturities, volumes and performance of non-performing loans, write-offs and recoveries, TBC Bank’s related 
and connected party exposures and compliance with risk appetite limits. 

In response to local currency devaluation, the Group undertook scrutinised monitoring of the loan book both on a transaction and portfolio 
level. As a result of monitoring process individual borrowers affected by currency devaluation were identified and specific action plans 
were outlined; list of vulnerable products and industries were identified with underwriting criteria being revised accordingly. This 
approach enabled the Group to keep credit risks within acceptable limits during not stable macro environment.

Credit Risk Mitigation: Credit decisions are based primarily on the borrower’s repayment capacity and creditworthiness; in addition, TBC 
Bank uses credit risk mitigation tools such as collateral and guarantees to reduce the credit risk. The reliance that can be placed on these 
mitigants is carefully assessed for legal certainty and enforceability, market valuation of collateral and counterparty risk of the guarantor. 
The centralised collateral management unit has been established in order to have central view and strategy on collateral management and 
ensure that all processes are efficiently followed.

Credit Risk Restructuring and Collection: The Group has in place a comprehensive portfolio supervision system to identify weakened or 
problem credit exposures in a timely manner and take early remedial actions. Dedicated restructuring units are in place to manage 
weakened borrowers across all business segments. The primary goal of restructuring units is to rehabilitate the borrower and return to 
the performing category. The sophistication and complexity of rehabilitation process differs based on the type and size of exposure.

For smaller retail and micro loans a special collection system is in place to effectively manage overdue loans, the system based on 
predefined strategies generates list of borrowers which should be contacted via phone call, generates letter reminders to overdue 
borrowers, records borrowers’ promises to pay and other updates for further actions.

For management of loans with higher risk profile dedicated recovery units are in place. Corporate and SME borrowers are transferred to 
recovery unit in case there is a strong probability that a material portion of the principal amount will not be paid and main stream of 
recovery is no longer the borrower’s cash flow. Retail and micro loans are generally transferred to the recovery unit or external collection 
agencies (in the case of unsecured loans) when 90 days overdue, although may be transferred earlier if it is evident that the borrower is 
unable to repay the loan.

169 

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FINANCIAL STATEMENTS

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

33 Financial and Other Risk Management continued
Geographical risk concentrations. Assets, liabilities, credit-related commitments and performance guarantees have generally been 
attributed to geographic regions based on the country in which the counterparty is located. Balances legally outstanding to/from off-shore 
companies which are closely related to Georgian counterparties are allocated to the caption “Georgia”. Cash on hand and premises and 
equipment have been allocated based on the country in which they are physically held.

The geographical concentration of the Group’s assets and liabilities at 31 December 2015 is set out below:

In thousands of GEL

Georgia

OECD

Non-OECD

Total

Assets
Cash and cash equivalents
Due from other banks
Mandatory cash balances with National Bank of Georgia
Loans and advances to customers
Investment securities available for sale
Bonds carried at amortised cost
Investments in leases
Other financial assets

509,000
2,976
471,490
4,192,155
297,975
372,092
75,760
64,302

199,383
8,066
–
123,643
9,335
–
–
15

11,964
–
–

720,347
11,042
471,490
129,088 4,444,886
307,310
372,092
75,760
64,317

–
–
–
–

5,985,750

340,442

141,052 6,467,244

465,094

39

2,618

467,751

6,450,844

340,481

143,670 6,934,995

408,475
3,378,566
4,798
36,772
–

637,367
462,400
–
2,591
283,648

67,732
336,965
16,916
72
–

1,113,574
4,177,931
21,714
39,435
283,648

3,828,611 1,386,006

421,685 5,636,302

78,624

834

786

80,244

3,907,235 1,386,840

422,471 5,716,546

2,543,609 (1,046,359)

(278,801) 1,218,449

234,695
401,590

1,786
13,199

6,702
1,003

243,183
415,792

Total financial assets

Non-financial assets

Total assets

Liabilities
Due to credit institutions
Customer accounts
Debt securities in issue
Other financial liabilities
Subordinated debt

Total financial liabilities

Non-financial liabilities

Total liabilities

Net balance sheet position

Performance guarantees
Credit-related commitments

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33 Financial and Other Risk Management continued
The geographical concentration of the Group’s assets and liabilities at 31 December 2014 is set out below:

In thousands of GEL

Georgia

OECD

Non-OECD

Total

Assets
Cash and cash equivalents
Due from other banks
Mandatory cash balances with National Bank of Georgia
Loans and advances to customers
Investment securities available for sale
Investments in leases
Other financial assets

348,237
615
336,075
3,397,855
460,370
50,907
43,802

91,896
3,910
–
71,971
6,140
–
55

91,985
29,179
–

532,118
33,704
336,075
86,670 3,556,496
466,510
50,907
43,857

–
–
–

Total financial assets

Non-financial assets

Total assets

Liabilities
Due to credit institutions
Customer accounts
Debt securities in issue
Other financial liabilities
Subordinated debt

Total financial liabilities

Non-financial liabilities

Total liabilities

Net balance sheet position

Performance guarantees
Credit-related commitments

4,637,861

173,972

207,834 5,019,667

401,744

22

2,033

403,799

5,039,605

173,994

209,867 5,423,466

279,445
2,931,114
3,718
37,677
6,204

411,605
312,470
–
3,454
181,811

749,285
58,235
78,844 3,322,428
20,423
16,705
41,346
215
188,015
–

3,258,158

909,340

153,999 4,321,497

81,365

178

950

82,493

3,339,523

909,518

154,949 4,403,990

1,700,082

(735,524)

54,918

1,019,476

183,528
513,746

–
–

–
–

183,528
513,746

171 

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

33 Financial and Other Risk Management continued
The geographical concentration of the Group’s assets and liabilities at 31 December 2013 is set out below:

In thousands of GEL

Georgia

OECD

Non-OECD

Total

Assets
Cash and cash equivalents
Due from other banks
Mandatory cash balances with National Bank of Georgia
Loans and advances to customers
Investment securities available for sale
Investments in leases
Other financial assets

Total financial assets

Non-financial assets

Total assets

Liabilities
Due to credit institutions
Customer accounts
Debt securities in issue
Other financial liabilities
Subordinated debt

Total financial liabilities

Non-financial liabilities

Total liabilities

Net balance sheet position

Performance guarantees
Credit-related commitments

 242,264 
–
295,332
 2,639,915 
 495,793 
 35,613 
 44,990 

 74,279 
1,630
–
 91,492 
 4,858 
 – 
 59 

 73,922 
78
–
 70,305 
 – 
 – 
 – 

 390,465 
1,708
295,332
 2,801,712 
 500,651 
 35,613 
 45,049 

 3,753,907 

 172,318 

 144,305 

 4,070,530

 379,248 

 28 

 1,269 

 380,545 

 4,133,155 

 172,346

 145,574 

 4,451,075 

 115,519 
 2,513,794 
 – 
 19,638 
 – 

 403,179 
 347,410 
 – 
 5,164 
 168,274 

 565,806 
 47,108 
 25,679   2,886,883 
 4,474 
 24,850 
 168,274 

 4,474 
 48 
 – 

 2,648,951 

 924,027 

 77,309 

 3,650,287 

 70,160 

 92 

 1,247 

 71,499 

 2,719,111 

 924,119 

 78,556 

 3,721,786 

 1,414,044 

 (751,773)

 67,018 

 729,289 

156,551
422,239

–
–

–
–

156,551
422,239

Market risk. The Bank follows the Basel Committee’s definition of market risk as the risk of losses in on and off-balance sheet positions 
arising from movements in market prices. This risk is principally made up of (a) risks pertaining to interest rate instruments and equities in 
the trading book and (b) foreign exchange rate risk (or currency risk) and commodities risk throughout the Bank. The Bank’s strategy is not 
to be involved in trading book activity or investments in commodities. Accordingly, the Bank’s exposure to market risk is primarily limited 
to foreign exchange rate risk in the structural book.

Currency risk. Foreign exchange rate risk arises from the potential change in foreign currency exchange rates, which can affect the value 
of a financial instrument. This risk stems from the open currency positions created due to mismatches in foreign currency assets and 
liabilities. The NBG requires the Bank to monitor both balance-sheet and total aggregate (including off-balance sheet) open currency 
positions and to maintain the later one within 20% of the Bank’s regulatory capital. As at 31 December 2015, the Bank maintained an 
aggregate open currency position of 1.6% of regulatory capital (2014: 3.1%; 2013: 0.79%). The Asset-Liability Management Committee 
(“ALCO”) has set limits on the level of exposure by currency as well as on aggregate exposure positions which are more conservative than 
those set by the NBG. The Bank’s compliance with such limits is monitored daily by the heads of the Treasury and Financial Risk 
Management Departments. 

The Bank has in place Market Risk Management Policy, market risk management procedure and relevant methodologies which are 
updated annually in order to further increase effectiveness of currency risk management.

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33 Financial and Other Risk Management continued
The table below summarises the Group’s exposure to foreign currency exchange rate risk at the balance sheet date. While managing open 
currency position the Group considers all provisions to be denominated in the local currency. Gross amount of currency swap deposits is 
included in Derivatives. Therefore total financial assets and liabilities below are not traceable with either balance sheet or liquidity risk 
management tables, where net amount of gross currency swaps is presented:

In thousands of GEL

Georgian Lari
US Dollars
Euros
Other

Total 

In thousands of GEL

Georgian Lari
US Dollars
Euros
Other

Total 

At 31 December 2015

Monetary 
financial 
assets

Monetary 
financial 
liabilities

Derivatives

Net balance 
sheet 
position

2,442,850 1,646,864
3,428,146
3,507,494
499,702
466,450
61,531
50,436

3,430
(71,933)
32,715
36,285

799,416
7,415
(537)
25,190

6,467,230 5,636,243

497

831,484

At 31 December 2014

At 31 December 2013

Monetary 
financial 
assets

Monetary 
financial 
liabilities

Derivatives

Net balance 
sheet 
position

Monetary 
financial 
assets

Monetary 
financial 
liabilities

Derivatives

Net balance 
sheet 
position

1,979,583
2,704,810
262,113
72,543 

1,336,626
2,573,475
376,934
34,414

55,335
(193,200)
117,668
18,313

698,292 1,438,492
 994,150 
(61,865) 2,374,574  2,333,144 
 294,734 
 217,267 
 28,259 
 38,917 

2,847
56,442

 (31,569)
 (60,192)
76,450
16,532

412,773
(18,762)
(1,017)
27,190

5,019,049 4,321,449

 (1,884)

 695,716 4,069,250  3,650,287 

 1,221 

 420,184 

To assess currency risk the Bank performs value-at-risk (“VAR”) sensitivity analysis on a quarterly basis. The analysis calculates the 
effect on the income of the Group of possible worst movement of currency rates against Georgian Lari, with all other variables held 
constant. To identify maximum expected losses associated with currency fluctuations, 99% confidence level is defined based on monthly 
changes in exchange rates over the 3 years look-back period. During the years ended 31 December 2015, 2014 and 2013, sensitivity analysis 
did not reveal any significant potential effect on the Group’s equity: 

In thousands of GEL

Maximum loss (VAR, 99% confidence level)
Maximum loss (VAR,95% confidence level)

As at
31 December 
2015

As at
31 December 
2014

As at
31 December 
2013

(449)
(285)

(2,572)
(1,886)

(589)
(413)

Interest rate risk. Interest rate risk arises from potential changes in market interest rates that can adversely affect the fair value or future 
cash flows of the financial instrument. This risk can arise from maturity mismatches of assets and liabilities, as well as from the re-pricing 
characteristics of such assets and liabilities.

The deposits and the largest part of loans offered by the Bank are at fixed interest rates, while a portion of the Bank’s borrowings is based 
on a floating rate of interest. The Bank’s floating rate borrowings are, to a certain extent, hedged by the NBG paying a floating rate on the 
minimum reserves that the Bank holds with the NBG. The Bank has also entered into interest rate swap agreements in order to mitigate 
interest rate risk. Furthermore, many of the Bank’s loans to customers contain a clause allowing it to adjust the interest rate on the loan in 
case of adverse interest rate movements, thereby limiting the Bank’s exposure to interest rate risk. Management also believes that the 
Bank’s interest rate margins provide a reasonable buffer in order to mitigate the effect of possible adverse interest rate movement. 

The table below summarises the Group’s exposure to interest rate risks. The table presents the aggregated amounts of the Group’s 
financial assets and liabilities at amounts monitored by the management, categorised by the earlier of contractual interest re-pricing or 
maturity dates. Currency and interest rate swaps are not netted when assessing the Group’s exposure to interest rate risks. Therefore, 
total financial assets and liabilities below are not traceable with either balance sheet or other financial risk management tables. The tables 
consider both reserves placed with NBG and Interest bearing Nostro accounts. Income on NBG reserves and Nostros are calculated as 
benchmark minus margin whereby for benchmark Federal funds rate and ECB rates are considered in case of USD and EUR respectively. 
Therefore, they have impact on the TBC’s NII in case of upward movement and do not affect NII in case of downward shift of interest rates.

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CONTINUED

33 Financial and Other Risk Management continued

In thousands of GEL

31 December 2015
Total financial assets
Total financial liabilities

Net interest sensitivity gap at 31 December 2015

31 December 2014
Total financial assets
Total financial liabilities

Net interest sensitivity gap at 31 December 2014

31 December 2013
Total financial assets
Total financial liabilities

Net interest sensitivity gap at 31 December 2013

Less than 
1 year

More than
1 year

Total

3,634,967
3,747,595

2,847,165 6,482,132
1,903,627 5,651,222

(112,628)

943,538

830,910

2,566,552 2,480,230 5,046,782
2,763,543 1,584,484 4,348,027

(196,991)

895,746

698,755

2,108,957
2,364,190

1,994,728 4,103,685
1,317,960 3,682,150

(255,233)

676,768

421,535

At 31 December 2015, if interest rates at that date had been 100 basis points lower with all other variables held constant, profit for the year 
would have been GEL 6,748 thousand (2014: GEL 4,932 thousand; 2013 GEL 4,400 thousand) higher, mainly as a result of lower interest 
expense on variable interest liabilities. Other comprehensive income would have been GEL 927 thousand (2014: GEL 5,482 thousand, 
2013: GEL 5,093 thousand) higher, as a result of an increase in the fair value of fixed rate financial assets classified as available for sale and 
repurchase receivables.

If interest rates had been 100 basis points higher, with all other variables held constant, profit would have been GEL 777 thousand 
(2014: GEL 1,329 thousand 2013: GEL 1,284 thousand) lower, mainly as a result of higher interest expense on variable interest liabilities. 
Other comprehensive income would have been GEL 911 thousand (2014: GEL 5,278 thousand, 2013: GEL 4,786 thousand) lower, as a result 
of decrease in the fair value of fixed rate financial assets classified as available for sale.

For the management of interest rate risk on a standalone basis, the Bank has introduced an advanced model developed with the assistance 
of Ernst & Young LLC. The interest rate risk analysis is performed by Financial Risk Management Department monthly.

The Bank calculates impact of changes in interest rates using both Net Interest Income and Economic Value sensitivity. Net Interest 
Income sensitivity measures the impact of a change of interest rates along the various maturities on the yield curve on the net interest 
revenue for the nearest year. Economic Value measures the impact of a change of interest rates along the various maturities on the yield 
curve on the present value of the Group’s assets, liabilities and off-balance sheet instruments. When performing Net Interest Income and 
Economic Value sensitivity analysis, the Bank uses parallel shifts in interest rates as well as number of different scenarios. 

In order to manage Interest Rate risk the Bank establishes appropriate limits. The Bank monitors compliance with the limits and prepares 
forecasts. ALCO decides on actions that are necessary for effective interest rate risk management and follows up on the implementation. 
Periodic reporting is done to Management Board and Supervisory Board Risk, Ethics and Compliance Committee.

Liquidity Risk. Liquidity risk is the risk that TBC either does not have sufficient financial resources available to meet all of its obligations 
and commitments as they fall due, or can access those resources only at a high cost. Liquidity risk is managed by the Financial Risk 
Management and Treasury Departments and is monitored by the ALCO. 

The principal objectives of the TBC Bank’s liquidity risk management policy are to: (i) ensure the availability of funds in order to meet 
claims arising from total liabilities and off-balance sheet commitments, both actual and contingent, at an economic price; (ii) recognise any 
structural mismatch existing within TBC Bank’s statement of financial position and set monitoring ratios to manage funding in line with 
well-balanced growth; and (iii) monitor liquidity and funding on an ongoing basis to ensure that approved business targets are met without 
compromising the risk profile of the Bank.

Liquidity risk is categorised into two risk types: funding liquidity risk and market liquidity risk. 

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33 Financial and Other Risk Management continued 
Funding liquidity risk is the risk that TBC will not be able to efficiently meet both expected and unexpected current and future cash flow and 
collateral needs without affecting either its daily operations or its financial condition. To manage funding liquidity risk TBC Bank uses 
Liquidity Coverage ratio and Net Stable Funding ratio set forth under Basel III, as well as minimum liquidity ratio defined by the NBG. In 
addition the Bank performs stress tests, what if and scenarios analysis. 

The Liquidity Coverage ratio is used to help manage short term liquidity risks. The Bank’s liquidity risk management framework is designed 
to comprehensively project cash flows arising from assets, liabilities and off-balance sheet items over certain time bands and ensure that 
liquidity coverage ratio limits are put in place. TBC Bank also stress tests the results of liquidity through large shock scenarios set by the 
NBG. TBC Bank calculates its internal liquidity coverage ratio and conducts stress tests on a weekly basis. 

The Net Stable Funding ratio is used for long-term liquidity risk management to promote resilience over a longer time horizon by creating 
additional incentives for TBC to rely on more stable sources of funding on a continuing basis. TBC Bank also sets deposit concentration 
limits for large deposits and deposits of non-Georgian residents in its deposit portfolio.

Net Stable Funding ratio is calculated based on the IFRS consolidated financial statements. In addition, for internal purposes TBC Bank 
calculates NSFR ratio on the basis of standalone financial statements prepared in accordance with the NBG accounting rules.

Calculation of the NSFR as at 31 December 2015, 2014 and 2013 is summarised in the table below. 

Net Stable Funding Ratio
In thousands of GEL

Available stable funding

Capital: Tier 1 & Tier 2 Capital Instruments
Tier 1
Tier 2

Long-term Funding (year >= 1)
Long-term borrowings (›=1 year)
Subordinated debt not included in Tier 2
Other funding (›=1 year)

Other Funding
Total corporate deposits
Total SME deposits 
Total retail deposits 
Short term borrowings with remaining maturity (‹1year)
Subordinated debt (‹1 year)

Required amount of stable funding

Long-term Assets with remaining maturity >=1 year
Certificate of deposits & Tbill’s (›1year)
Reserves in NGB (Stable part)
Loans (›=1 year)
Fixed and intangible assets(›=1 year)
Other assets (›=1 year)
Financial lease receivables (›1 year)

Short term assets with remaining maturity <1 year
Loans (‹= 1 year)
Financial lease receivables (‹=1 year)
Undrawn amount of committed credit and liquidity facilities
Unused credit lines and undisbursed amounts from loans 
Guarantees 

As at 31 December

2015

2014

2013

116.3%

114.6%

118.6%

Factor

Amount

5,219,116 4,135,922 3,410,696

1,449,145
100% 1,157,022
292,123
100%

1,188,187
967,495
220,692

100%
100%
100%

600,268
490,833
75,651
33,784

489,933
388,378
62,043
39,512

898,278
675,723
222,555 

 387,814 
 319,244 
 34,314 
 34,256 

3,169,703 2,457,802  2,124,604 
 409,769 
416,277
 365,335 
410,160
1,581,739  1,288,541 
 59,635 
 1,324 

500,671
50%
80%
565,369
80% 1,975,902
110,588
50%
17,173
50%

47,674
1,952

4,489,467 3,610,370 2,874,587

8,624
411,585

–
332,363

3,593,696 2,892,927 2,293,969
–
5%
 273,267 
100%
100% 2,819,307 2,268,629  1,775,280 
223,159
100%
22,263
100%
–
100%

246,448
22,506
22,981

292,111
27,308
34,761

863,175
842,675
20,500
32,596
12,358
20,238

682,580
668,617
13,963
34,863
14,214
20,649

551,225 
551,225 
–
29,393
 9,890 
 19,503 

50%
50%

5%
5%

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

33 Financial and Other Risk Management continued 
Management believes that strong and diversified funding structure is one of TBC’s differentiators. TBC relies on relatively stable deposits 
from Georgia as the main source of funding. In order to maintain and further enhance liability structure TBC sets the targets for retail 
deposits in its strategy and sets the loan to deposit ratio limits. 

Loan to deposit ratio was at 111.0%, 111.6% and 102.5%, at the 31 December 2015, 2014 and 2013 respectively.

Market liquidity risk is the risk that TBC cannot easily offset or eliminate a position at the then-current market price because of inadequate 
market depth or market disruption. To manage market liquidity risk, TBC Bank follows Basel III guidelines on high-quality liquidity asset 
eligibility to ensure that the Bank’s high-quality liquid assets can be sold without causing a significant movement in the price and with 
minimum loss of value. 

In addition, TBC Bank has a liquidity contingency plan, which forms part of the TBC’s overall prudential liquidity policy and is designed to 
ensure that TBC is able to meet its funding and liquidity requirements and maintain its core business operations in deteriorating liquidity 
conditions that could arise outside the ordinary course of its business. The plan is updated once a year. Last time it was updated in 
February 2015. 

The Bank calculates liquidity ratio on a daily basis in accordance with the requirements of the NBG. The limit is defined by the NBG for 
average liquidity ratio, which is calculated as the ratio of average liquid assets to average liabilities for the respective month, including 
borrowings from financial institutions and part of off-balance sheet liabilities with residual maturity up to 6 months. As at 31 December the 
ratios were well above the prudential limit set by the NBG as follows:

Average Liquidity Ratio

2015

2014

2013

34.4%

31.1%

34.0%

According to daily cash flow forecasts, and the surplus in liquidity standing, Treasury Department places funds in short term liquid assets, 
largely made up of short term risk-free securities, interbank deposits and other inter-bank facilities, to ensure that sufficient liquidity is 
maintained within the Group as a whole. 

Maturity analysis. The table below summarises the maturity analysis of the Group’s financial liabilities as at 31 December 2015 based on 
remaining undiscounted contractual obligations. Repayments which are subject to notice are treated as if notice were to be given 
immediately. However, the Group expects that many customers will not request repayment on the earliest date the Group could be required 
to pay and the table does not reflect the expected cash flows indicated by the Group’s deposit retention history.

The maturity analysis of financial liabilities at 31 December 2015 is as follows:

In thousands of GEL

Liabilities
Due to Credit institutions 
Customer accounts – individuals
Customer accounts – other
Other financial liabilities
Subordinated debt
Debt securities in issue
Gross settled forwards
Performance guarantees 
Financial guarantees 
Other credit-related commitments

Less than
3 months

From 3 to 
12 months

From 
12 months to 
5 years

Over 5 years

Total

518,915
1,346,154
1,419,830
36,099
2,284
480
94,368
16,023
75,707
247,159

148,380
889,799
119,695
1,196
54,214
17,996
1,967
88,666
65,959
–

520,673
348,627
98,836
2,140
215,062
5,061
–
137,944
26,836
–

1,212,149
24,181
23,859 2,608,439
23,739 1,662,100
39,435
404,196
23,537
96,335
243,183
168,633
247,159

–
132,636
–
–
550
131
–

Total potential future payments for financial obligations

3,757,019 1,387,872 1,355,179

205,096 6,705,166

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33 Financial and Other Risk Management continued 
The maturity analysis of financial liabilities at 31 December 2014 is as follows:

In thousands of GEL

Liabilities
Due to Credit institutions 
Customer accounts – individuals
Customer accounts – other
Other financial liabilities
Subordinated debt
Debt securities in issue
Gross settled forwards
Performance guarantees 
Financial guarantees 
Other credit-related commitments

Less than
3 months

From 3 to 
12 months

From 
12 months to 
5 years

Over 5 years

Total

287,557
1,027,688
1,115,065
39,934
1,176
78
190,644
27,214
119,510
284,284

102,151
737,972
98,241
1,300
19,430
236
60,213
53,553
91,717
–

377,385
250,916
113,422
112
178,206
22,008
–
114,531
28,024
–

811,695
44,602
24,333 2,040,909
35,865 1,362,593
41,346
269,607
22,322
250,857
195,815
239,251
284,284

–
70,795
–
–
517
–
–

Total potential future payments for financial obligations

3,093,150 1,164,813 1,084,604

176,112 5,518,679

The maturity analysis of financial liabilities at 31 December 2013 is as follows:

In thousands of GEL

Liabilities
Due to Credit institutions 
Customer accounts – individuals
Customer accounts – other
Other financial liabilities
Subordinated debt
Gross settled forwards
Performance guarantees 
Financial guarantees 
Other credit-related commitments

Less than
3 months

From 3 to 
12 months

From 
12 months to 
5 years

Over 5 years

Total

 158,525 
 917,166 
 988,285 
 23,717 
 906 
 123,799 
 33,582 
 115,453 
197,801

 103,522 
 595,740 
 171,952 
 1,133 
 15,418 
 298 
 73,558 
 97,122 
 – 

313,213 
 129,487 
 37,431 
 – 
 160,948 
 – 
 54,986 
 21,702 
 – 

617,975
 42,715 
 13,071   1,655,464 
 1,283,919 
 86,251 
24,850
 – 
 253,317 
 76,045 
 124,097 
 – 
 163,867 
 1,741 
 234,277 
 – 
197,801
 – 

Total potential future payments for financial obligations

2,559,234  1,058,743 

 717,767 

219,823 

 4,555,567

The undiscounted financial liability analysis gap does not reflect the historical stability of current accounts. Their liquidation has 
historically taken place over a longer period than indicated in the tables above. These balances are included in amounts due in less than 
three months in the tables above.

Term Deposits included in customer accounts are classified based on remaining contractual maturities, although, in accordance with the 
Georgian Civil Code, individuals have a right to withdraw their deposits prior to maturity if they partially or fully forfeit their right to accrued 
interest and the Group is obliged to repay such deposits upon demand of a depositor. Based on Bank’s deposit retention history, the 
Management does not expect that many customers will require repayment on the earliest possible date; accordingly, the table does not 
reflect Management’s expectations as to actual cash outflows.

The Group does not use the above undiscounted maturity analysis to manage liquidity. Instead, the Group monitors liquidity gap analysis 
based on the expected maturities. In particular, the customers’ deposits are distributed in the given maturity gaps following their 
behavioural analysis.

177 

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

33 Financial and Other Risk Management continued 
The expected gap may be summarised as follows at 31 December 2015:

In thousands of GEL

Assets
Cash and cash equivalents
Due from other banks
Mandatory cash balances with National Bank of Georgia
Loans and advances to customers
Investment securities available for sale
Bonds carried at amortised cost
Finance lease receivables
Other financial assets

Total financial assets

Liabilities
Due to Credit institutions
Customer accounts
Debt securities in issue
Other financial liabilities
Subordinated debt

Total financial liabilities

Credit-related commitments and performance guarantees
Performance guarantees
Financial guarantees
Other credit-related commitments
Credit-related commitments and performance guarantees 

Net liquidity gap at 31 December 2015

Cumulative gap at 31 December 2015

Less than
3 months

From 3 to 
12 months

From 1 to 
5 Years

Over 5 years

Total

720,347
1,290
471,490
697,228
307,310
86,357
16,555
41,544

–
1,059
–
950,170
–
113,248
24,444
5,704

–
–
–
1,907,830
–
145,720
34,761
17,069

–
8,693
–

720,347
11,042
471,490
889,658 4,444,886
307,310
372,092
75,760
64,317

–
26,767
–
–

2,342,121 1,094,625 2,105,380

925,118 6,467,244

513,415
346,674
32
36,099
1,303

114,093
27,885
16,916
1,196
33,042

462,636

4,766
2,140
145,566

23,430
– 3,803,372
–
–
103,737

1,113,574
4,177,931
21,714
39,435
283,648

897,523

193,132

615,108 3,930,539 5,636,302

1,472
5,589
36,982
44,043

–
–
–
–

–
–
–
–

–
–
–
–

1,472
5,589
36,982
44,043

1,400,555

901,493 1,490,272 (3,005,421)

786,899

1,400,555 2,302,048 3,792,320

786,899

Management believes that the Group has sufficient liquidity to meet its current on and off-balance sheet obligations.

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33 Financial and Other Risk Management continued 
The analysis by expected maturities may be summarised as follows at 31 December 2014:

In thousands of GEL

Assets
Cash and cash equivalents
Due from other banks
Mandatory cash balances with National Bank of Georgia
Loans and advances to customers
Investment securities available for sale
Investment in finance leases
Other financial assets

Total financial assets

Liabilities
Due to Credit institutions
Customer accounts
Debt securities in issue
Other financial liabilities
Subordinated debt

Total financial liabilities

Credit-related commitments and performance guarantees
Performance guarantees
Financial guarantees
Other credit-related commitments
Credit-related commitments and performance guarantees 

Net liquidity gap at 31 December 2014

Cumulative gap at 31 December 2014

Less than
3 months

From 3 to 
12 months

From 1 to
5 Years

Over 5 years

Total

532,118
14
336,075
534,371
466,510
10,300
20,280

–
29,179
–

 –
 – 
 – 
770,034  1,560,670 
 – 
 22,980
 17,612 

–
17,627
5,965

 – 
 4,511 
 – 

532,118
33,704
336,075
 691,421  3,556,496
466,510
50,907
43,857

 – 
 – 
 – 

1,899,668

822,805  1,601,262 

 695,932  5,019,667

285,677
279,084
–
39,934
1,098

82,439
–
–
1,300
2,805

 338,609

 42,560 

749,285
 –   3,043,344  3,322,428
20,423
 – 
41,346
 – 
188,015
 60,952 

 20,423 
 112 
 123,160 

605,793

86,544

 482,304 

 3,146,856  4,321,497

4,912
3,266
36,644
44,822

–
–
–
–

–
–
–
–

–
–
–
–

4,912
3,266
36,644
44,822

1,249,053

736,261  1,118,958  (2,450,924)

653,348

1,249,053 1,985,314  3,104,272

 653,348 

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

33 Financial and Other Risk Management continued 
The analysis by expected maturities may be summarised as follows at 31 December 2013:

In thousands of GEL

Assets
Cash and cash equivalents
Due from other banks
Mandatory cash balances with National Bank of Georgia
Loans and advances to customers
Investment securities available for sale
Finance lease receivables
Other financial assets

Total financial assets

Liabilities
Due to Credit institutions
Customer accounts
Debt securities in issue
Other financial liabilities
Subordinated debt

Total financial liabilities

Credit-related commitments and performance guarantees
Performance guarantees
Financial guarantees
Other credit-related commitments
Credit-related commitments and performance guarantees 

Net liquidity gap at 31 December 2013

Cumulative gap at 31 December 2013

Less than
3 months

From 3 to 
12 months

From 
1 to 5 Years

Over 
5 years

Total

 390,465 
93
295,332
 445,069 
 500,651 
 7,148 
 22,103 

 – 
 – 
 – 
 623,376 
 – 
 11,593 
 5,024 

 – 
–
–
 1,214,084 
 – 
 16,872 
 17,922 

 – 
 1,615 
–
 519,183 
 – 
 – 
 – 

 390,465 
1,708
295,332
 2,801,712 
 500,651 
 35,613 
 45,049 

1,660,861 

 639,993 

 1,248,878 

 520,798 

 4,070,530

 156,545 
261,546
 – 
 23,717 
 833 

 90,018 
–
 4,474 
 1,133 
 1,814 

 278,644
 – 
 – 
 – 
 103,605 

 40,599 

 565,806 
 2,625,337  2,886,883
 4,474 
 24,850 
 168,274 

 – 
 – 
 62,022 

442,641

97,439

 382,249 

 2,727,958  3,650,287

 4,153 
 4,927 
 34,962 
44,042

 – 
–
 – 
 – 

 – 
–
 – 
 – 

 – 
–
 – 
 – 

 4,153 
 4,927 
 34,962 
44,042

1,174,178

542,554

 866,629  (2,207,160)

 376,201 

1,174,178 1,716,732  2,583,361 

 376,201 

In order to assess the possible outflow of the bank’s customer accounts management applied value-at-risk analysis. The statistical data 
was used on the basis of a holding period of one month for a look-back period of five years with a confidence level of 99%. The value at risk 
analysis was performed for the following maturity gaps: (0-3 months) and (0-12 months), based on which the maximum percentage of 
deposits’ outflow was calculated.

Management believes that in spite of a substantial portion of customers’ accounts being on demand, diversification of these deposits by 
number and type of depositors, and the past experience of the Group would indicate that these customer accounts provide a long-term and 
stable source of funding for the Group. Moreover, the Group’s liquidity risk management includes estimation of maturities for its current 
deposits. The estimation is based on statistical methods applied to historic information on fluctuations of customer account balances.

Operating environment. Most of the Group’s business in concentrated in Georgia. Emerging economies, such as the Georgian economy, 
are subject to rapid change and are vulnerable to market conditions and economic downturns elsewhere in the world. As a consequence, 
operations in Georgia may be exposed to certain risks that are not typically associated with those in developed markets. Nevertheless, over 
the last few years the Georgian government has changed number of civil, criminal, tax, administrative and commercial laws that have 
positively affected the overall investment climate of the country. Georgia has an international reputation as a country with a favourable 
investment environment. For example, in the report published by the IFC and the World Bank “Doing Business 2015: Understanding 
Regulations for Small and Medium-Size Enterprises”, Georgia was ranked as the fifteenth (out of 189) easiest country in the world in which 
to do business, ahead of all its neighbouring countries and many EU Member States. Moreover, according to the same survey, Georgia was 
ranked as the number one in the world in terms of registering property. Georgia is also acknowledged to have low corruption levels as 
demonstrated by the Transparency International 2013 Global Corruption Barometer.

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33 Financial and Other Risk Management continued 
By the end of 2015 Georgian Lari depreciated against the US Dollar by 29% year-over-year. Over the same period GEL lost 15% of its  
value against EUR. Despite the sharp depreciation against USD, nominal effective exchange rate of GEL depreciated by 4% year-over-year 
in 2015, showing that GEL behaved in line with the developments in major trading partners of Georgia and helped to maintain external 
competitiveness of the country. As broadly expected, the first wave of the currency crisis was passed in the first nine months of 2015.  
In the fourth quarter of 2015, the pressure on the currency rate has been relatively eased, with the USD/GEL exchange rate down by  
1% quarter-over-quarter and EUR/GEL up by 2% quarter-over-quarter.

Responding to increased inflation expectations, NBG tightened monetary policy, over 2015 monetary policy rate increased gradually from 
4% in the beginning of 2015 to 8%. As a result, inflation ended up at 4.9% in December 2015, right about the NBG’s target of 5%.

Budgetary spending was also maintained within the sustainable levels, initial estimate of fiscal deficit amounted to 3% of GDP, deficit 
spending has been more equally distributed across the year, unlike the practice in previous years, which helped to avoid additional 
pressure on GEL by the end of the year.

In 11 months of 2015 the Georgian economy grew moderately by 3%, per initial estimates. Decreased exports and remittances have put a 
pressure on the current account, but this has been largely offset by the reduced imports as a consequence of the National Bank’s prudent 
strategy to maintain the free float of the Georgian currency. Imports were also positively affected by the decrease in oil prices. 

Furthermore, country observed a continued positive trend in tourism. Number of international arrivals increased by 7% year-over-year in 
2015 and represented significant positive factor for the improvement of Current Account deficit.

34 Management of Capital
The Group’s objectives when managing capital are (i) to comply with the capital requirements set by the NBG (ii) to safeguard the Group’s 
ability to continue as a going concern and (iii) to comply with Basel Capital Accord 1988 capital adequacy ratios as stipulated by borrowing 
agreements. Compliance with capital adequacy ratios set by the NBG is monitored monthly with reports outlining their calculation 
reviewed and signed by the Bank’s CFO and Deputy CFO.

Bank and the Group complied with all its internally and externally imposed capital requirements throughout 2013, 2014 and 2015.

NBG Capital adequacy ratio
Under the current capital requirements set by NBG throughout 2015 banks have to maintain a ratio of regulatory capital to risk weighted 
assets (“statutory capital ratio”) above the set 11.4% minimum level and a ratio of Tier 1 capital to risk weighted assets above the set 7.6% 
minimum level. No additional add-ons are in place. In the middle of 2015, previously established 3% capital add-on was removed by NBG. 
Regulatory capital is based on the Bank’s standalone reports prepared in accordance with the NBG accounting rules: 

In thousands of GEL

Share capital
Retained earnings and other disclosed reserves
General loan loss provisions (up to 1.25% of risk – weighted assets)
Less intangible assets
Less Investments into subsidiary companies and capital of other banks
Subordinated debt (included in regulatory capital)

Total regulatory capital

Risk-weighted Exposures
Credit risk weighted assets (including off-balance obligations)
Currency Induced Credit Risk
minus general and special reserves
Risk-weighted assets
Tier 1 Capital adequacy ratio
Total Capital adequacy ratio

2015

2014

2013

443,987
568,604
87,037
(41,080)
(50,840)
173,652

433,521
402,793
64,627
(26,123)
(117,962)
116,068

261,045
290,585
51,038
(18,197)
(59,129)
131,312

1,181,360

872,924

656,654

3,340,518
5,304,184
4,125,740
1,321,561
2,056,062 1,525,435
(205,131)
(166,377)
(155,192)
7,155,115 5,495,983 4,495,702
10.6%
14.6%

12.2%
15.9%

11.0%
16.5%

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FINANCIAL STATEMENTS

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

34 Management of Capital continued 
The breakdown of the Bank’s assets into the carrying amounts based on NBG accounting rules and relevant risk-weighted exposures as of 
the end of 2015, 2014, 2013 are given in the tables below:

2015

Carrying 
Value

RW amount

44,253
306,368
177,111

1,794,873
85,733
4,671,693 6,445,027
44,253
265,288
151,073
6,994,298 6,991,374
368,872
(205,131)

696,260
(205,131)

7,485,427

7,155,115

2014

Carrying 
Value

RW amount

67,381
201,721
198,146

1,426,453
257,522
3,353,985 4,668,750
67,381
175,598
112,829
5,247,686 5,282,080
369,095
(155,192)

868,270
(155,192)

5,960,764 5,495,983

2013

Carrying 
Value

RW amount

1,170,286
2,713,271
69,143 
202,902
143,487 

158,730
3,829,318
69,143
184,705
92,255
4,299,089  4,334,151 
327,928 
(166,377)

615,670 
(166,377)

4,748,382 4,495,702 

In thousands of GEL
Risk-weighted Exposures

Cash, cash equivalents, Interbank Deposits and Securities
Gross Loans and accrued interests
Repossessed Assets
Fixed Assets and intangible assets
Other assets
Total 
Total Off-balance
minus general and special reserves

Total Amount

In thousands of GEL
Risk-weighted Exposures

Cash, cash equivalents, Interbank Deposits and Securities
Gross Loans and accrued interests
Repossessed Assets
Fixed Assets and intangible assets
Other assets
Total 
Total Off-balance
minus general and special reserves

Total Amount

In thousands of GEL
Risk-weighted Exposures

Cash, cash equivalents, Interbank Deposits and Securities
Gross Loans and accrued interests
Repossessed Assets
Fixed Assets and intangible assets
Other assets
Total 
Total Off-balance
minus general and special reserves

Total Amount

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34 Management of Capital continued 
NBG Basel II Capital adequacy ratio
After adoption of NBG Basel II/III requirements the Bank in addition to above capital ratios calculates its capital requirements and risk 
weighted assets separately for Pillar 1. Detailed instructions of Pillar 1 calculations are given by NBG. The reporting started from the end 
of 2013. The composition of the Bank’s capital calculated in accordance with Basel II (Pillar I) is as follows:

In thousands of GEL

Tier 1 Capital
Tier 2 Capital

Regulatory capital

Risk-weighted exposures
Credit-risk weighted exposures
Risk-weighted exposures for market Risk 
Risk-weighted exposures for operational Risk

Total Risk-weighted exposures

Minimum Tier 1 ratio
Tier 1 Capital adequacy ratio
Minimum total capital adequacy ratio
Total Capital adequacy ratio

 2015

 2014

2013

953,403
245,705

783,360
163,505

526,224
177,950

1,199,108

946,865

704,174

7,005,711
18,651
452,089

5,879,120
27,186 
390,378

4,553,155
3,946
343,892

7,476,451 6,296,684

4,900,993

8.5%
12.8%
10.5%
16.0%

8.5%
12.4%
10.5%
15.0%

8.5%
10.7%
10.5%
14.4%

The breakdown of the Bank’s assets into the carrying amounts based on NBG accounting rules and relevant risk-weighted exposures as of 
the 31 December 2015, 2014 and 2013 are given in the tables below:

In thousands of GEL

Cash, cash equivalents, Interbank exposures and securities
Gross loans and accrued interests, 
Repossessed assets
Fixed assets and intangible assets
Other assets
minus general provision, penalty and interest provision
Total 
Total off-balance
Market risk
Operational risk

Total amount

In thousands of GEL

Cash, cash equivalents, Interbank exposures and securities
Gross loans and accrued interests, excluding loans to JSC Bank Constanta
Repossessed assets
Fixed Assets and intangible assets
Other assets
minus general provision, penalty and interest provision
Total 
Total off-balance
Market risk
Operational risk

2015

Carrying 
Value

RW amount

44,253
306,368
179,535
(36,630)

1,857,283
570,748
4,442,340 5,555,538
44,253
334,472
219,572
(36,630)
6,793,149 6,687,953
317,758
18,651
452,089

789,224
18,651
316,462

7,917,486 7,476,451

2014

Carrying 
Value

RW amount

67,381
201,721
199,439
(48,030)

1,524,235
682,162
3,254,912 4,330,991
67,381
187,918
307,609
(48,030)
5,199,658 5,528,031
351,089
27,186
390,378

934,174
27,186
273,265

Total amount

6,434,283 6,296,684

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

34 Management of Capital continued 

In thousands of GEL

Cash, cash equivalents, Interbank Exposures and Securities
Gross loans and accrued interests, excluding loans to JSC Bank Constanta
Repossessed Assets
Fixed Assets and intangible assets
Other assets
minus general provision, penalty and interest provision
Total 
Total Off-balance
Market Risk
Operational Risk

2013

Carrying 
Value

RW amount

69,143 
202,902 
153,663 
 (41,837)

1,253,675
467,647 
2,619,707  3,321,301 
69,143 
203,833 
214,198 
(41,837)
4,257,253  4,234,285 
318,870 
3,946 
343,892

678,453 
5,180 
240,724 

Total Amount

5,181,610 4,900,993

Capital adequacy ratio under Basel Capital Accord 1988
The Group and the Bank are also subject to minimum capital requirements established by covenants stated in loan agreements, including 
capital adequacy levels calculated in accordance with the requirements of the Basel Accord, as defined in the International Convergence of 
Capital Measurement and Capital Standards (updated April 1998) and Amendment to the Capital Accord to incorporate market risks 
(updated November 2005), commonly known as Basel I. The composition of the Group’s capital calculated in accordance with Basel Accord 
is as follows:

In thousands of GEL

Tier 1 capital
Share capital
Retained earnings and disclosed reserves
Less: Goodwill
Non-controlling interest
Total tier 1 capital
Tier 2 capital
Revaluation reserves
General reserve
Subordinated debt (included in tier 2 capital)
Total tier 2 capital

Total capital

Credit-risk weighted assets (including off-balance obligations)
Less: General reserve
Market risk
Total risk-weighted assets 
Minimum Tier 1 ratio
Tier 1 Capital adequacy ratio
Minimum total capital adequacy ratio
Total capital adequacy ratio 

2015

2014

2013

427,061
725,498
(2,726)
7,189
1,157,022

58,701
59,770
173,652
292,123

425,234
537,616
(2,726)
7,371
967,495

49,255
49,367
122,070
220,692

259,123
404,659
(2,726)
14,667
675,723

50,840
40,403
131,312
222,555

1,449,145

1,188,187

898,278

4,781,605
(134,373)
32,605

3,949,360 3,232,229
(116,466)
(100,397)
19,779
61,864
4,679,837 3,910,827 3,135,542
4.0%
21.6%
8.0%
28.6%

4.0%
24.7%
8.0%
30.4%

4.0%
24.7%
8.0%
31.0%

Following Basel I guidelines General Reserve is defined by the management as the minimum among the following:
a.  IFRS provisions created on loans without impairment trigger event.
b.  2% of loans without impairment trigger event.
c.  1.25% of total RWA (Risk Weighted Assets).

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34 Management of Capital continued 
The breakdown of the Group’s assets into the carrying amounts and relevant risk-weighted exposures as of the end of 2015, 2014, 2013 are 
given in the tables below:

In thousands of GEL
Risk-weighted Exposures

2015

Carrying 
Value

RW amount

Cash and other cash equivalents, mandatory cash balances with the NBG, due from other banks, investment 

securities available for sale

Gross loans and accrued interests
Repossessed assets
Fixed assets and intangible assets
Other assets
Total 
Total off-balance
Less: Loan loss provision minus General Reserve
Market risk

Total amount

In thousands of GEL
Risk-weighted Exposures

Cash and other cash equivalents, mandatory cash balances with the NBG, due from other banks, investment 

securities available for sale

Gross loans and accrued interests
Repossessed assets
Fixed assets and intangible assets
Other assets
Total 
Total Off-balance
Less: Loan loss provision minus General Reserve 
Market risk

Total amount

In thousands of GEL
Risk-weighted Exposures

Cash and other cash equivalents, mandatory cash balances with the NBG, due from other banks, investment 

securities available for sale

Gross loans and accrued interests
Repossessed assets
Fixed assets and intangible assets
Other assets
Total 
Total off-balance
Less: Loan loss provision minus General Reserve 
Market risk

Total amount

1,882,281
4,639,029
85,216
294,837
227,775

103,406
3,757,464
85,216
292,111
227,775
7,129,138 4,465,972
315,633
(134,373)
32,605

849,295
(134,373)
32,605

7,876,665 4,679,837

2014

Carrying 
Value

RW amount

1,368,407
3,706,260
60,480
249,174
188,909

63,462
3,035,718
60,480
246,448
188,909
5,573,230 3,595,017
354,343
1,028,774
(100,397)
(100,397)
61,864
61,864

6,563,471 3,910,827

2013

Carrying 
Value

RW amount

1,188,156
2,958,581
49,920
225,885
185,402

38,613
2,419,822
49,920
223,159
185,402
4,607,944 2,916,916
315,313
(116,466)
19,779

656,386
(116,466)
19,779

5,167,643 3,135,542 

185 

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FINANCIAL STATEMENTS

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

35 Contingencies and Commitments
Legal proceedings. The Bank is a defendant in a number of legal claims. When determining the level of provision to be set up in respect of 
such claims, management uses both internal and external professional advice. The management believes that the provision recorded in 
these financial statements is adequate.

Tax legislation. Georgian and Azerbaijani tax and customs legislation is subject to varying interpretations, and changes, which can occur 
frequently. Management’s interpretation of such legislation as applied to the transactions and activity of the Group may be challenged by 
the relevant authorities. Fiscal periods remain open to review by the authorities in respect of taxes for five calendar years preceding the 
period of review. To respond to the risks, the Group has engaged external tax specialists who are performing periodic reviews of Group’s 
taxation policies and tax filings. The Group’s management believes that its interpretation of the relevant legislation is appropriate and the 
Group’s tax and customs positions will be sustained. Accordingly, as at 31 December 2015, 2014 and 2013 no provision for potential tax 
liabilities has been recorded.

Operating lease commitments. Where the Group is the lessee, as at 31 December 2015, the future minimum lease payments under 
non-cancellable operating leases over the next year amount to GEL 4,891 thousand (31 December 2014: 4,766 thousand, 31 December 
2013: 4,063 thousand). 

Compliance with covenants. The Group is subject to certain covenants related primarily to its borrowings. Non-compliance with such 
covenants may result in negative consequences for the Group including growth in the cost of borrowings and declaration of default. As 
disclosed in Note 17, as at 31 December 2015, TBC Kredit had breached certain borrowing covenants agreed with foreign financial 
institution lenders. The major reason for the breach was drastic devaluation of Azerbaijani Manat in February and December 2015. 
The Group was in compliance with all other covenants as at 31 December 2015 and with all covenants as at 31 December 2014 and 
31 December 2013.

Credit-related commitments and financial guarantees. The primary purpose of these instruments is to ensure that funds are available to a 
customer as required. Financial guarantees and standby letters of credit, which represent irrevocable assurances that the Group will 
make payments in the event that a customer cannot meet its obligations to third parties, carry the same credit risk as loans. Documentary 
and commercial letters of credit, which are written undertakings by the Group on behalf of a customer authorising a third party to draw 
drafts on the Group up to a stipulated amount under specific terms and conditions, are collateralised by the underlying shipments of goods 
to which they relate or cash deposits and therefore carry less risk than a direct borrowing.

Commitments to extend credit represent unused portions of authorisations to extend credit in the form of loans, guarantees or letters of 
credit. With respect to credit risk on commitments to extend credit, the Group is potentially exposed to loss in an amount equal to the total 
unused commitments. However, the likely amount of loss is less than the total unused commitments since most commitments to extend 
credit are contingent upon customers maintaining specific credit standards. The Group monitors the term to maturity of credit-related 
commitments because longer-term commitments generally have a greater degree of credit risk than shorter-term commitments.

Performance guarantees. Performance guarantees are contracts that provide compensation if another party fails to perform a contractual 
obligation. Such contracts do not transfer credit risk. The risk under performance guarantee contracts is the possibility that the insured 
event (i.e. the failure to perform the contractual obligation by another party) occurs. The key risks the Group faces are significant 
fluctuations in the frequency and severity of payments incurred on such contracts relative to expectations.

Outstanding credit-related commitments and performance guarantees are as follows:

In thousands of GEL

Performance guarantees issued
Financial guarantees issued
Undrawn credit lines
Letters of credit
Total credit-related commitments and performance guarantees (before provision)
Provision for performance guarantees
Provision for credit-related commitments and financial guarantees

Total credit-related commitments and performance guarantees

2015

2014

2013

243,183
71,999
247,159
96,634
658,975
(1,472)
(5,589)

188,440
86,770
284,284
145,958
705,452
(4,912)
(3,266)

 160,704 
 95,762 
 197,801 
 133,603 
587,870
 (4,153)
 (4,927)

651,914

697,274

578,790

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35 Contingencies and Commitments continued
The total outstanding contractual amount of undrawn credit lines, letters of credit, and guarantees does not necessarily represent future 
cash requirements, as these financial instruments may expire or terminate without being funded. Non-cancellable commitments as at 
31 December 2015 composed GEL 136,867 thousand (2014: GEL 138,296 thousand; 2013: GEL 131,342 thousand).

Fair value of credit-related commitments and financial guarantees were GEL 5,205 thousand at 31 December 2015 2014:  
GEL 3,266 thousand; 2013: GEL 4,927 thousand). Total credit-related commitments and performance guarantees are denominated 
in currencies as follows:

In thousands of GEL

Georgian Lari
US Dollars
Euro
Other

Total

2015

2014

2013

259,749
319,941
44,874
34,411

254,554
377,964
46,057
26,877

 218,553 
 299,190 
 42,388 
 27,739 

658,975

705,452

587,870

Capital expenditure commitments. At 31 December 2015, the Group has contractual capital expenditure commitments amounting to GEL 
6,771 thousand (2014: 511 thousand; 2013: 2,365).

36 Non-Controlling Interest
The following table provides information about each subsidiary that had non-controlling interest as at 31 December 2015: 

In thousands of GEL

TBC Leasing JSC
TBC Kredit LLC
United Financial Corporation JSC

Total

Place of business 
(and country of 
incorporation if 
different)

Proportion of 
non-
controlling 
interest

Proportion of 
non-
controlling 
interest’s 
voting rights 
held 

Profit 
attributable
to non-
controlling 
interest

Accumulated 
non-controlling 
interest in the 
subsidiary

Georgia
Azerbaijan
Georgia

0.43%
25%
1.33%

0.43%
25%
1.33%

8
(250)
60

(182)

47
6,756
386

7,189

Dividends 
paid to 
non-
controlling 
interest 
during the 
year

–
–
–

–

The summarised financial information of these subsidiaries was as follows at 31 December 2015:

In thousands of GEL

Current 
assets

Non-current 
assets

Current 
liabilities

Non-current 
liabilities

Revenue

Profit

TBC Leasing JSC
TBC Kredit LLC
United Financial Corporation JSC

69,642
41,703
5,453

36,323
36,053
6,470

29,607
57,773
675

65,378
1,509
73

9,511
15,319
12,512

Total

116,798

78,846

88,055

66,960

37,342

1,960
(1,002)
4,476

5,434

Total 
comprehensive 
income

1,960
(1,002)
4,476

Cash 
flows

8,769
7,290
1,908

5,434

17,967

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

36 Non-Controlling Interest continued
The following table provides information about each subsidiary that had non-controlling interest as at 31 December 2014: 

In thousands of GEL

TBC Leasing JSC
TBC Kredit LLC
United Financial Corporation JSC

Total 

Place of business 
(and country 
of incorporation if 
different)

Proportion of 
non-
controlling 
interest

Proportion of 
non-
controlling 
interest’s 
voting rights 
held 

Profit 
attributable 
to non-
controlling 
interest

Accumulated 
non-
controlling 
interest in 
the 
subsidiary

Georgia
Azerbaijan
Georgia

0.52%
25%
1.33%

0.52%  
25%
1.33%

6
970
24

1,000

38
7,006
327

7,371

Dividends 
paid to 
non-
controlling 
interest 
during the 
year

–
–
–

–

The summarised financial information of these subsidiaries was as follows at 31 December 2014:

In thousands of GEL

TBC Leasing JSC
TBC Kredit LLC
United Financial Corporation JSC

Total

Current 
assets

Non-current 
assets

Current 
liabilities

Non-current 
liabilities

43,541
45,238
2,846

91,625

29,236
45,927
4,772

20,625
11,949
431

44,710
47,743
487

Revenue

6,130
12,881
9,212

79,935

33,005

92,940

28,223

Total 
comprehensive 
income

1,204
3,880
1,792

6,876

Profit

1,204
3,880
1,792

6,876

Cash 
flows

(2,745)
590
432

(1,723)

The following table provides information about each subsidiary that had non-controlling interest as at 31 December 2013: 

In thousands of GEL

TBC Leasing JSC
TBC Kredit LLC
United Financial Corporation JSC
Bank Constanta JSC

Total 

Place of business 
(and country of 
incorporation if 
different)

Proportion of 
non-
controlling 
interest

Proportion of 
non-
controlling 
interest’s 
voting rights 
held 

Profit 
attributable 
to 
non-
controlling 
interest

Accumulated 
non-controlling 
interest in the 
subsidiary

Georgia
Azerbaijan
Georgia
Georgia

10.47%
25.00%
6.68%
16.15%

10.47%
25.00%
6.68%
16.15%

60
833
35
1,726

2,654

624
6,036
303
7,704 

14,667

Dividends 
paid to 
non-
controlling 
interest 
during the 
year

–
–
–
–

–

The summarised financial information of these subsidiaries was as follows at 31 December 2013:

In thousands of GEL

TBC Leasing JSC
TBC Kredit LLC
United Financial Corporation JSC
Bank Constanta JSC

Current 
assets

33,570
41,867
1,529
195,077

Non-
current 
assets

24,212
31,814
4,712
150,631

Current 
liabilities

27,160
26,024
1,046
134,591

Non-
current 
liabilities

24,664
22,150
286
160,989

Revenue

Profit

3,767
11,291
6,758
55,972

573
3,334
522
11,271

Total

272,043

211,369

188,821

208,089

77,788

15,700

Total 
comprehensive 
income

573
3,334
522
11,271

15,700

Cash 
flows

996
1,120
71
2,362

4,549

188 

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FINANCIAL STATEMENTS

37 Offsetting Financial Assets and Financial Liabilities
Financial instruments subject to offsetting, enforceable master netting and similar arrangements are as follows at 31 December 2015:

Gross 
amounts 
before 
offsetting in 
the 
statement of 
financial 
position 
(a)

Gross 
amounts set 
off in the 
statement of 
financial 
position 
(b)

Net amount 
after 
offsetting in 
the 
statement of 
financial 
position
(c) = (a) - (b)

Amounts subject to master 
netting and similar 
arrangements not set off in 
the statement of financial 
position

Financial 
instruments
(d) 

Cash 
collateral 
received
(e)

Net amount 
of exposure
(c) - (d) - (e)

In thousands of GEL

ASSETS
Cash and cash equivalents
– Reverse repo
Other financial assets:
– Receivables on credit card services and money transfers

47,768

–

47,768

47,768

17,821

2,749

15,072

–

TOTAL ASSETS SUBJECT TO OFFSETTING, MASTER NETTING AND 

SIMILAR ARRANGEMENT

65,589

2,749

62,840

47,768

LIABILITIES
Other financial liabilities:
– Payables on credit card services and money transfers

42,184

2,749

39,435

TOTAL LIABILITIES SUBJECT TO OFFSETTING, MASTER NETTING 

AND SIMILAR ARRANGEMENT

42,184

2,749

39,435

–

–

–

–

–

–

–

–

15,072

15,072

39,435

39,435

Financial instruments subject to offsetting, enforceable master netting and similar arrangements are as follows at 31 December 2014:

Gross 
amounts 
before 
offsetting in 
the 
statement of 
financial 
position 
(a)

Gross 
amounts set 
off in the 
statement of 
financial 
position 
(b)

Net amount 
after 
offsetting in 
the 
statement of 
financial 
position
(c) = (a) - (b)

Amounts subject to master 
netting and similar 
arrangements not set off in 
the statement of financial 
position

Financial 
instruments
(d) 

Cash 
collateral 
received
(e)

Net amount 
of exposure
(c) - (d) - (e)

In thousands of GEL

ASSETS
Other financial assets:
– Receivables on credit card services and money transfers

TOTAL ASSETS SUBJECT TO OFFSETTING, MASTER NETTING 

11,399

1,959

9,440

AND SIMILAR ARRANGEMENT

11,399

1,959

9,440

LIABILITIES
Other financial liabilities:
– Payables on credit card services and money transfers

43,305

1,959

41,346

TOTAL LIABILITIES SUBJECT TO OFFSETTING, MASTER NETTING 

AND SIMILAR ARRANGEMENT

43,305

1,959

41,346

–

–

–

–

–

–

–

–

9,440

9,440

41,346

41,346

189 

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FINANCIAL STATEMENTS

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

37 Offsetting Financial Assets and Financial Liabilities continued
Financial instruments subject to offsetting, enforceable master netting and similar arrangements are as follows at 31 December 2013:

Gross 
amounts 
before 
offsetting in 
the 
statement of 
financial 
position 
(a)

Gross 
amounts set 
off in the 
statement of 
financial 
position 
(b)

Net amount 
after 
offsetting in 
the 
statement of 
financial 
position
(c) = (a) - (b)

Amounts subject to master 
netting and similar 
arrangements not set off in 
the statement of financial 
position

Financial 
instruments
(d) 

Cash 
collateral 
received
(e)

Net amount 
of exposure
(c) - (d) - (e)

In thousands of GEL

ASSETS
Other financial assets:
– Receivables on credit card services and money transfers

7,481

924

6,557

TOTAL ASSETS SUBJECT TO OFFSETTING, MASTER NETTING AND 

SIMILAR ARRANGEMENT

7,481

924

6,557

LIABILITIES
Other financial liabilities:
– Payables on credit card services and money transfers

25,774

924

24,850

TOTAL LIABILITIES SUBJECT TO OFFSETTING, MASTER NETTING 

AND SIMILAR ARRANGEMENT

25,774

924

24,850

–

–

–

–

–

–

–

–

6,557

6,557

24,850

24,850

The amount set off in the statement of financial position reported in column (b) is the lower of (i) the gross amount before offsetting 
reported in column (a) and (ii) the amount of the related instrument that is eligible for offsetting. Similarly, the amounts in columns (d) and 
(e) are limited to the exposure reported in column (c) for each individual instrument in order not to understate the ultimate net exposure.

Deposits placed with other banks and deposits received from other banks as part of gross settled currency swap arrangement have been 
netted-off in these financial statements and the instrument has been presented as either asset or a liability at fair value.

The disclosure does not apply to loans and advances to customers and related customer deposits unless they are netted-off in the 
statement of financial position.

38 Derivative Financial Instruments
In the normal course of business, the Group enters into various derivative financial instruments, to manage currency, liquidity and interest 
rate risks and for trading purposes.

In thousands of GEL

Fair value of gross settled currency swaps, included in other financial assets or due from banks
Fair value of foreign exchange forwards and gross settled currency swaps, included in other financial 

liabilities

Fair value of Interest rate swaps, included in other financial liabilities

Total

2015

605

2014

618

2013

1,221

(108)
(2,303)

(2,502)
(3,137)

–
(4,405)

(1,806)

(5,021)

(3,184)

Foreign Exchange Forwards and gross settled currency swaps. Foreign exchange derivative financial instruments entered into by the Group 
are generally traded in an over-the-counter market with professional market counterparties on standardised contractual terms and 
conditions. Derivatives have potentially favourable (assets) or unfavourable (liabilities) conditions as a result of fluctuations in market 
interest rates, foreign exchange rates or other variables relative to their terms. The aggregate fair values of derivative financial assets and 
liabilities can fluctuate significantly from time to time.

The table below sets out fair values, at the balance sheet date, of currencies receivable or payable under foreign exchange forwards 
contracts and gross settled currency swaps entered into by the Group. The table reflects gross positions before the netting of any 
counterparty positions (and payments) and covers the contracts with settlement dates after the respective balance sheet date. The 
contracts are short term in nature.

190 

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38 Derivative Financial Instruments continued

In thousands of GEL

Foreign exchange forwards and gross settled currency swaps: 

fair values, at the balance sheet date, of

– USD payable on settlement (-)
– USD receivable on settlement (+)
– GEL payable on settlement (-)
– GEL receivable on settlement (+)
– EUR payable on settlement (-)
– EUR receivable on settlement (+)
– Other payable on settlement (-)
– Other receivable on settlement (+)

2015

2014

2013

Contracts 
with positive 
fair value

Contracts 
with negative 
fair value

Contracts 
with positive 
fair value

Contracts 
with negative 
fair value

Contracts 
with positive 
fair value

Contracts 
with negative 
fair value

–
13,821
–
13,857
–
34,024
–
38,248

(85,754)
–
(10,427)
–
(1,309)
–
(1,963)
–

–
29,031
–
81,865
–
118,272
–
19,792

(222,231)
–
(26,530)
–
(604)
–
(1,479)
–

–
31,398
–
–
–
76,450
–
17,169

(91,590)
–
–
(31,569)
–
–
(637)
–

Fair value of foreign exchange forwards and gross settled 

currency swaps

99,950

(99,453)

248,960

(250,844)

125,017 

(123,796)

Net fair value of foreign exchange forwards and gross settled 

currency swaps

497

–

–

(1,884)

1,221

–

Interest rate swaps. In March 2010 TBC Bank entered into interest rate swap agreement, to hedge floating interest rate on its subordinated 
debt. The hedge covers payment of floating rate interest payments with the notional principal of USD 44,000 thousand. The swap expires in 
November 2018. At the reporting date fair value of interest rate swaps was estimated to be negative GEL 2,303 thousand (2014: negative 
GEL 3,137 thousand; 2013: negative GEL 4,405 thousand).

Information on related party balances is disclosed in Note 41.

191 

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FINANCIAL STATEMENTS

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

39 Fair Value Disclosures
(a) Recurring fair value measurements 
Recurring fair value measurements are those that the accounting standards require or permit in the statement of financial position at the 
end of each reporting period. The level in the fair value hierarchy into which the recurring fair value measurements are categorised are 
as follows:

In thousands of GEL

Level 1 

Level 2 

Level 3

Total

Level 1 

Level 2 

Level 3

Total

Level 1 

Level 2 

Level 3

Total

31 December 2015

31 December 2014

31 December 2013

ASSETS AT FAIR VALUE
FINANCIAL ASSETS 
Investment securities 
available for sale
– Government notes
– Certificates of 

Deposits of National 
Bank of Georgia
– Corporate bonds
– Ministry of Finance 

Treasury Bills

– Corporate shares 

(Visa Inc.)

Foreign exchange 

forwards and gross 
settled currency 
swaps, included in 
other financial assets 
or due from banks

NON-FINANCIAL 

ASSETS

– Premises and 

leasehold 
improvements

TOTAL ASSETS 

RECURRING FAIR 
VALUE 
MEASUREMENTS 

LIABILITIES CARRIED 

AT FAIR VALUE

FINANCIAL LIABILITIES 
– Interest rate swaps 
included in other 
financial liabilities

Foreign exchange 

forwards and gross 
settled currency 
swaps, included in 
other financial 
liabilities

TOTAL LIABILITIES 
RECURRING FAIR 
VALUE 
MEASUREMENTS 

–

998

–

998

– 232,934

– 232,934

– 173,974

– 173,974

–
84,849
– 174,916

–

33,445

9,335

–

84,849
–
– 174,916

– 198,233
25,034
–

– 198,233
25,034
–

– 321,140
–
–

–

–

33,445

–

476

9,335

6,140

–

–

–

476

–

6,140

4,858

–

–

– 321,140
–
–

–

–

–

4,858

–

604

–

604

–

– 175,184 175,184

–

–

618

–

618

–

1,221

–

1,221

– 132,346 132,346

–

– 138,939 138,939

9,335 294,812 175,184 479,331

6,140 457,295 132,346 595,781

4,858 496,335 138,939 640,132

–

2,303

–

2,303

–

3,137

–

3,137

–

4,405

–

4,405

–

108

–

108

–

2,502

–

2,502

–

–

–

–

–

2,411

–

2,411

–

5,639

–

5,639

–

4,405

–

4,405

There were no transfers between levels 1 and 2 during the year ended 31 December 2015 (2014: none, 2013: none).

192 

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39 Fair Value Disclosures continued
The description of valuation technique and description of inputs used in the fair value measurement for level 2 measurements:

In thousands of GEL

2015

2014

2013

Valuation technique

Inputs used

Fair value at 31 December

ASSETS AT FAIR VALUE
FINANCIAL ASSETS 
Certificates of Deposits of NBG, Ministry of 

Finance Treasury Bills, Government notes, 
Corporate bonds

Foreign exchange forwards and gross settled 
currency swaps, included in due from banks

TOTAL ASSETS RECURRING FAIR VALUE 

Discounted cash flows 
(“DCF”)

Government bonds yield 
curve

294,208

456,677

495,114

604

618

1,221

Forward pricing using 
present value calculations

Official exchange rate, 
risk-free rate

MEASUREMENTS

294,812

457,295

496,335

LIABILITIES CARRIED AT FAIR VALUE
FINANCIAL LIABILITIES 
Other financial liabilities 
– Interest rate swaps included in other financial 

liabilities

2,303

3,137

4,405

– Foreign exchange forwards included in other 

financial liabilities

108

2,502

–

TOTAL RECURRING FAIR VALUE 
MEASUREMENTS AT LEVEL 2

2,411

5,639

4,405

Swap model using present 
value calculations 
Forward pricing using 
present value calculations

Observable yield curves

Official exchange rate, 
risk-free rate

There were no changes in valuation technique for level 2 and level 3 recurring fair value measurements during the year ended 
31 December 2015 (2014: none; 2013: none).

For description of the techniques and inputs used for Level 3 recurring fair value measurement of (as well as reconciliation of movements 
in) premises refer to Note 15. The unobservable input to which the fair value estimate for premises is most sensitive is price per square 
metre: the higher the price per square metre, the higher the fair value.

193 

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FINANCIAL STATEMENTS

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

39 Fair Value Disclosures continued
(b) Assets and liabilities not measured at fair value but for which fair value is disclosed

Fair values analysed by level in the fair value hierarchy and carrying value of assets not measured at fair value are as follows:

In thousands of 

GEL

FINANCIAL 
ASSETS 

Cash and cash 
equivalents 
Due from other 

banks
Mandatory 

cash balances 
with the NBG

Loans and 

advances to 
customers:
– Corporate 

loans

– Consumer 

loans

– Mortgage 

loans

– Small and 
micro loans

– Micro
– Others
Bonds carried 
at amortised 
cost

Investments in 

leases

Other financial 

assets 

NON-

FINANCIAL 
ASSETS
Investment 

properties, at 
cost

31 December 2015

31 December 2014

31 December 2013

Level 1 

Level 2 

Level 3

Carrying 
Value

Level 1 

Level 2 

Level 3

Carrying 
Value

Level 1 

Level 2 

Level 3

Carrying 
Value

720,347

11,042

–

–

–

–

720,347

532,118

11,042

33,704

–

–

–

–

532,118

390,465

33,704

1,708

–

–

–

–

390,465

1,708

–

 471,490

–

471,490

–

336,075

–

336,075

–

295,332

–

295,332

–

–

–

–
–
–

–

–

–

–

–

– 1,504,360 1,392,054

–

–

–
–
–

870,285

831,588

906,240

892,139

616,803
493,125
241,733

613,122
475,309
240,674

350,167

–

372,092

80,018

75,760

63,713

63,713

–

–

–

–

105,972

57,600

–

–

–

–
–
–

–

–

–

–

–

– 1,221,155 1,140,503

–

–

–
–
–

–

–

–

–

–

780,259

744,290

729,013

707,979

533,527
264,303
168,231

528,631
266,091
169,002

–

–

50,907

50,907

43,239

43,239

79,057

76,216

–

–

–

–
–
–

–

–

–

–

– 1,172,503 1,049,668

–

–

–
–
–

–

–

–

607,940

571,730

519,180

491,136

397,229
193,784
103,896

388,131
196,395
104,652

–

–

35,613

35,613

43,828

43,828

–

86,480

83,383

TOTAL ASSETS

731,389

821,657 4,882,249 6,216,930

565,822

336,075 3,869,691 4,628,755

392,173

295,332 3,160,453 3,652,041

FINANCIAL 

LIABILITIES 

Due to credit 
institutions

Customer 
accounts

Debt securities 

in issue

Other financial 

liabilities 
Subordinated 

debt

TOTAL 

– 1,113,666

– 1,113,574

–

749,285

–

749,285

–

565,806

–

565,806

– 2,372,794 1,812,575 4,177,931

– 1,857,089 1,483,891 3,322,428

– 1,690,812 1,206,300 2,886,883

–

–

–

21,714

37,024

284,985

–

–

–

21,714

37,024

283,648

–

–

–

20,423

35,707

188,015

–

–

–

20,423

35,707

188,015

–

–

–

4,474

20,445

168,274

–

–

–

4,474

20,445

168,274

LIABILITIES

– 3,830,183 1,812,575 5,633,891

– 2,850,519 1,483,891 4,315,858

– 2,449,811 1,206,300 3,645,882

194 

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39 Fair Value Disclosures continued
The fair values in level 2 and level 3 of fair value hierarchy were estimated using the discounted cash flows valuation technique. The fair 
value of unquoted fixed interest rate instruments was estimated based on estimated future cash flows expected to be received discounted 
at current interest rates for new instruments with similar credit risk and remaining maturity. The fair value of investment properties was 
estimated using market comparatives (refer to Note 3).

Amounts due to credit institutions were discounted at the Group’s own incremental borrowing rate. Liabilities due on demand were 
discounted from the first date that the amount could be required to be paid by the Group.

There were no changes in valuation technique for level 2 and level 3 measurements of assets and liabilities not measured at fair values 
during the year ended 31 December 2015 (2014: none; 2013: none).

40 Presentation of Financial Instruments by Measurement Category
For the purposes of measurement, IAS 39, Financial Instruments: Recognition of Measurement, classifies financial assets into the following 
categories: (a) loans and receivables; (b) available for sale financial assets; (c) financial assets held to maturity and (d) financial assets at 
fair value through profit or loss (“FVTPL”). Financial assets at fair value through profit or loss have two subcategories: (i) assets designated 
as such upon initial recognition, and (ii) those classified as held for trading. The following table provides a reconciliation of classes of 
financial assets with these measurement categories as of 31 December 2015:

In thousands of GEL

ASSETS
Cash and cash equivalents
Due from other banks
Mandatory cash balances with the National Bank of Georgia
Loans and advances to customers
Investment securities available for sale
Bonds carried at amortised cost
Investments in leases
Other financial assets:
– Other financial receivables

TOTAL FINANCIAL ASSETS

NON-FINANCIAL ASSETS

TOTAL ASSETS

Loans and 
receivables

Available for 
sale assets

Finance 
lease 
receivables

Assets 
designated 
at FVTPL

Total 

–
11,042
471,490
4,444,886
–
372,092
–

–
–
–
–
307,310
–
–

–
–
–
–
–
–
75,760

720,347
–
11,042
–
471,490
–
– 4,444,886
307,310
–
372,092
–
75,760
–

64,304

–

–

13

64,317

5,363,814

307,310

75,760

13 6,467,244

–

–

–

–

–

–

–

467,751

– 6,934,995

The following table provides a reconciliation of classes of financial assets with these measurement categories as of 31 December 2014:

In thousands of GEL

ASSETS
Cash and cash equivalents
Due from other banks
Mandatory cash balances with the National Bank of Georgia
Loans and advances to customers
Investment securities available for sale
Investments in leases
Other financial assets:
– Other financial receivables

TOTAL FINANCIAL ASSETS

NON-FINANCIAL ASSETS

TOTAL ASSETS

Loans and 
receivables

Available for 
sale assets

Finance 
lease 
receivables

Assets 
designated 
at FVTPL

Total 

–
33,704
336,075
3,556,496
–
–

–
–
–
–
466,510
–

–
–
–
–
–
50,907

532,118
–
33,704
–
336,075
–
– 3,556,496
466,510
–
50,907
–

43,239

–

–

618

43,857

3,969,514

466,510

50,907

618 5,019,667

–

–

–

–

–

–

–

403,799

– 5,423,466

195 

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

40 Presentation of Financial Instruments by Measurement Category continued
The following table provides a reconciliation of classes of financial assets with these measurement categories as of 31 December 2013:

In thousands of GEL

ASSETS
Cash and cash equivalents
Due from other banks
Mandatory cash balances with the National Bank of Georgia
Loans and advances to customers
Investment securities available for sale
Investments in leases
Other financial assets:
– Other financial receivables

TOTAL FINANCIAL ASSETS

NON-FINANCIAL ASSETS

TOTAL ASSETS

Loans and 
receivables

Available for 
sale assets

Finance 
lease 
receivables

Assets 
designated 
at FVTPL

Total 

–
1,708
295,332
2,801,712
–
–

–
–
–
–
500,651
–

–
–
–
–
–
35,613

390,465
–
1,708
–
295,332
–
– 2,801,712
500,651
–
35,613
–

43,828

–

–

1,221

45,049

3,142,580

500,651

35,613

1,221 4,070,530

–

–

–

–

–

–

–

380,545

– 4,451,075

As at 31 December 2015, 2014 and 2013, all of the Group’s financial liabilities except for derivatives are carried at amortised cost. 
Derivatives belong to the fair value through profit or loss measurement category.

41 Related Party Transactions
Parties are generally considered to be related if the parties are under common control or one party has the ability to control the other 
party or can exercise significant influence over the other party in making financial or operational decisions. In considering each possible 
related party relationship, attention is directed to the substance of the relationship, not merely the legal form. Parties that hold more than 
6% of ownership stake in the Bank or have their representatives in the Supervisory Board are considered as Significant Shareholders, as 
they are considered to have ability to significantly affect the Bank. Included in key management personnel are members of the Supervisory 
Board, the Management Board and close members of the family.

At 31 December 2015, the outstanding balances with related parties were as follows: 

In thousands of GEL

Gross amount of loans and advances to customers (contractual interest rate: 7.3 - 20%)
Impairment provisions for loans and advances to customers 
Derivative financial liability
Due to credit institutions (contractual interest rate: 5.2 – 11.3%)
Customer accounts (contractual interest rate: 0 – 7.5%)
Subordinated debt (contractual interest rate: –12.6%)

Significant 
shareholders

Note

Key 
management 
personnel

38

3,179
45
2,303
63,810
8,924
132,530

1,963
7
–
–
10,253
–

The income and expense items with related parties except from key management compensation for the year 2015 were as follows:

In thousands of GEL

Interest income
Interest expense
Gains less losses from trading in foreign currencies
Foreign exchange translation gains less losses 
Fee and commission income
Fee and commission expense
Administrative and other operating expenses (excluding staff costs)
Net loss on derivative financial instruments

Significant 
shareholders

Note

Key 
management 
personnel

438
20,747
139
1,160
12
726
48
575

139
537
40
28
16
–
288
–

38

196 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
 
41 Related Party Transactions continued
Aggregate amounts of loans advanced to and repaid by related parties during 2015 were:

In thousands of GEL

Amounts advanced to related parties during the year 
Amounts repaid by related parties during the year

At 31 December 2014, the outstanding balances with related parties were as follows: 

In thousands of GEL

Gross amount of loans and advances to customers (contractual interest rate: 7.5 – 23%)
Impairment provisions for loans and advances to customers 
Derivative financial liability
Due to credit institutions (contractual interest rate: 0 – 13%)
Customer accounts (contractual interest rate: 0 – 9.5%)
Subordinated debt (contractual interest rate: 9.2 – 12%)

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Significant 
shareholders

Key 
management 
personnel

1,684
(5,486)

2,972
(2,492)

Note

Significant 
shareholders

Key 
management 
personnel

38

5,383
190
3,137
63,542
5,925
102,859

1,315
9
–
–
7,302
–

The income and expense items with related parties except from key management compensation for the year 2014 were as follows:

In thousands of GEL

Interest income
Interest expense
Gains less losses from trading in foreign currencies
Foreign exchange translation gains less losses 
Fee and commission income
Fee and commission expense
Administrative and other operating expenses (excluding staff costs)
Net loss on derivative financial instruments

Aggregate amounts of loans advanced to and repaid by related parties during 2014 were:

In thousands of GEL

Amounts advanced to related parties during the year 
Amounts repaid by related parties during the year

At 31 December 2013, the outstanding balances with related parties were as follows:

In thousands of GEL

Gross amount of loans and advances to customers (contractual interest rate: 13 - 26%)
Impairment provisions for loans and advances to customers 
Derivative financial liability
Due to credit institutions (contractual interest rate: 0 – 13%)
Customer accounts (contractual interest rate: 0 – 13%)
Subordinated debt (contractual interest rate: 5 – 11%)

Note

Significant 
shareholders

Key 
management 
personnel

551
15,408
56
331
9
926
70
(683)

114
350
26
51
10
–
164
–

38

Significant 
shareholders

Key 
management 
personnel

2,074
(7,501)

3,042
(3,204)

Note

Significant 
shareholders

Key 
management 
personnel

38

 9,928 
 152 
4,405
67,894
 5,421 
95,458

 1,312 
 15 
–
–
 4,598 
–

197 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
STRATEGIC REPORT
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FINANCIAL STATEMENTS

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 
CONTINUED

41 Related Party Transactions continued
The income and expense items with related parties except from key management compensation for the year 2013 were as follows:

In thousands of GEL

Interest income
Interest expense
Gains less losses from trading in foreign currencies
Foreign exchange translation (losses less gains) / gains less losses 
Fee and commission income
Fee and commission expense
Administrative and other operating expenses (excluding staff costs)
Net gain on derivative financial instruments

At 31 December 2013, other rights and obligations with related parties were as follows: 

In thousands of GEL

Guarantees issued by the Group at the year end

Aggregate amounts of loans advanced to and repaid by related parties during 2013 were:

In thousands of GEL

Amounts advanced to related parties during the year 
Amounts repaid by related parties during the year

Note

Significant 
shareholders

Key 
management 
personnel

 1,527 
 14,596 
 67 
(227)
 10 
993
67
613

38

 159 
 352 
 9 
50
 7 
–
205
–

Significant 
shareholders

Key 
management 
personnel

Other related 
parties

–

–

5,401

Significant 
shareholders

Key 
management 
personnel

 4,246 
 (8,756)

 1,751 
 (2,218)

Compensation of the key management personnel and Supervisory Board members is presented below:

In thousands of GEL

Salaries and bonuses
Cash-settled bonuses related to share-based compensation
Equity-settled share-based compensation 

Total

2015

2014

2013

Expense

9,939
4,748
6,864

21,551

Accrued 
liability

867
5,254
–

6,121

Expense

10,096
1,463
2,192

13,751

Accrued 
liability

3,929
2,012
–

5,941

Expense

8,783
1,692
1,671

12,146

Accrued 
liability

3,798
1,692
–

5,490

198 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015 
 
ADDITIONAL INFORMATION

Shareholders’ Meetings 
According to the Charter, regular General Meetings of Shareholders 
must be convened annually not later than three months from the 
day of preparation of the annual balance sheet. Extraordinary 
General Meetings of Shareholders must be convened within 20 days 
from submission of the written request of the Management Board, 
Supervisory Board or shareholders holding at least 5% of the 
Shares of TBC Bank. Shareholders may request the convening of a 
General Meeting of Shareholders only if at least one month has 
elapsed since the date of the prior General Meeting of 
Shareholders. If shareholder(s) holding at least 5% of the shares 
request that an Extraordinary General Meeting of Shareholders is 
convened and the only item on the agenda is the dismissal of 
Management Board member(s), the Supervisory Board must call 
the meeting within 20 days, otherwise the shareholders themselves 
may convene the meeting. 

The time, place and the agenda of the General Meeting of 
Shareholders shall be published in printed media at least 20 days 
prior to the date of such General Meeting of Shareholders. 
Shareholders holding at least 1% of the shares should also be 
notified about the General Meeting of Shareholders via registered 
mail. The Supervisory Board shall set a reporting date which 
cannot be earlier than 45 days before the scheduled General 
Meeting of Shareholders. Only those shareholders who were 
shareholders of record as of the reporting date set by the 
Supervisory Board may participate in the General Meeting of 
Shareholders. 

Any shareholder holding an ordinary share may attend and vote at 
the meeting personally or through proxy, and the quorum of the 
General Meeting of Shareholders is satisfied if the holders of more 
than 50% of all votes are present or represented at the General 
Meeting of Shareholders. If the General Meeting of Shareholders is 
not quorate, the Supervisory Board must convene a new General 
Meeting of Shareholders with the same agenda, which will be 
quorate if the holders of more than 25% of all votes are present or 
represented. If the General Meeting of Shareholders convened for 
the second time is not quorate, the Supervisory Board must 
convene a further General Meeting of Shareholders with the same 
agenda, which will be quorate irrespective of the number of 
shareholders present or represented at the General Meeting of 
Shareholders. 

General Meetings of Shareholders are presided over by the 
Chairman of the Supervisory Board or, in his absence, by the Deputy 
Chairman of the Supervisory Board. In the event that the latter is 
also absent, the meeting is presided over by one of the other 
Directors.

The Company's 2016 Annual General Meeting will be held on 25 
April 2016 at 10.00 am (Tbilisi time) at 7 Marjanishvili Street, Tbilisi, 
Georgia.

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All related documentation is available to view on the Company's IR 
website. A copy of the Notice of Meeting has been submitted to the 
National Storage Mechanism at www.morningstar.co.uk/uk/nsm.

The Supervisory Board of the Company also announced its intention 
to recommend a dividend for the year ended 31 December 2015 in 
the amount of GEL 1.09 (gross of taxes) per share. This annual 
dividend is subject to approval by the shareholders at the 
Company's Annual General Meeting. 

If the annual dividend is approved at the Annual General Meeting, 
the Company envisions the following timetable: 

•  Dividend Record Date: 3 May 2016
•  Dividend Payment Date: 11 May 2016

Dialogue with Shareholders 
Per usual practice, the Chairman and the Deputy Chairman of the 
Supervisory Board discuss the Bank’s governance and strategy 
with major shareholders and ensure that the views of shareholders 
are communicated to the Board as a whole. Among other things, 
these meetings include the Chairman’s participation in the non-deal 
roadshows post-listing. Non-executive Directors together with the 
Executive Directors have the opportunity to attend scheduled 
meetings with the major shareholders to gain a balanced 
understanding of their issues and concerns.

Dividend Policy 
On 8 April 2009 the Management Board adopted, and the 
Supervisory Board approved, the Capital Management and Dividend 
Planning Policy of TBC Bank in order to ensure current capital 
adequacy, to plan for future capital needs and project efficient 
dividend payouts. The general objective of the Dividend Policy is to 
manage the capital position with the regular dividend payouts in the 
amount that will not only ensure compliance with internal 
regulations but also ensure capital adequacy for TBC's future 
expansion. 

On 26 February 2014, the Supervisory Board approved a resolution, 
beginning in 2015, to annually distribute 25% of TBC's consolidated 
net income for the previous year as a dividend to shareholders, 
provided that the financial standing of TBC Bank allows such 
distribution. 

TBC's dividend strategy is based on two major priorities: (i) 
maintaining adequate capital for TBC Bank; and (ii) ensuring 
consistency of dividend payment to shareholders in sufficient 
amounts. Excessive dividends will not be paid out if it jeopardises 
TBC's current capital adequacy or future growth opportunities. 
Dividend payments are made only when: (a) the dividends are in 
compliance with TBC Bank's approved capital plan; (b) the dividend 
amounts are in accordance with all regulatory requirements and 
internal regulations of TBC Bank, thus not putting in jeopardy future 
expansion; and (c) the dividend payments do not adversely impact 
TBC's capital structure and related regulatory capital ratio 
requirements.

199 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015BUSINESS REVIEW
STRATEGIC REPORT
GOVERNANCE
RISK MANAGEMENT
FINANCIAL STATEMENTS

Disclaimer 
By reading this Report, you acknowledge and agree to be bound by 
the following: 

None of the future projections, expectations, estimates or 
prospects in this Report should be taken as forecasts or promises 
nor should they be taken as implying any indication, assurance or 
guarantee that the assumptions on which such future projections, 
expectations, estimates or prospects have been prepared are 
correct or exhaustive or, in the case of the assumptions, fully stated 
in the Report. These forward-looking statements speak only as at 
the date as of which they are made, and the Bank expressly 
disclaims any obligation or undertaking to disseminate any updates 
or revisions to any forward-looking statements contained in the 
Report to reflect actual results, changes in assumptions or changes 
in factors affecting these statements. 

The information and opinions contained in this Report are provided 
as at the date of the Report, are based on general information 
gathered at such date and are subject to change without notice. The 
Bank relies on information obtained from sources believed to be 
reliable but does not guarantee its accuracy or completeness. 

Neither the Bank, nor any of its respective agents, employees or 
advisers intends or has any duty or obligation to provide the 
recipient with access to any additional information, to amend, 
update or revise this Report or any information contained in the 
Report. 

This Report is provided for information purposes only and does not 
constitute an offer to sell or the solicitation of an offer to buy 
securities. No part of this Report, nor the fact of its publication, 
should form the basis of or be relied on in connection with any 
contract or commitment or investment decision.

200 

TBC BANK ANNUAL REPORT AND ACCOUNTS 2015