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TBC Bank Group

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FY2018 Annual Report · TBC Bank Group
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TBC Bank invests in smart, digital 
solutions  offering  customers  the 
most innovative services. 

ANNUAL REPORT

TBC BANK

TBC Bank1 is the largest banking group in Georgia - serving around 
83%  of  the  country’s  adult  population.  TBC  Bank  is  listed  on  the 
premium  segment  of  London  Stock  Exchange  and  is  a  FTSE  250 
constituent. 

CONTENTS

STRATEGIC REPORT

FINANCIAL STATEMENTS

Independent auditors’ report 
Separate statement of financial position 
Separate statement of changes in equity 
Separate statement of cash flows 
Consolidated statement of financial position 
Consolidated statement of profit or loss and
other comprehensive income 
Consolidated statement of changes in equity 
Consolidated statement of cash flows 
Notes to the consolidated financial statements 

ADDITIONAL INFORMATION

Shareholder information 
Glossary 
Abbreviations 

167
175
176
177
178

179
180
181
182

298
299 
300

Overview
Group highlights 2018 
At a glance  
Chairman’s statement 
CEO letter 

Strategy and performance
Georgia 
Business model and strategy 
Divisional review 
Principal risks and uncertainties 
Risk management 
Doing business responsibly 
Financial review 

GOVERNANCE

Directors’ governance statement 
Directors’ report 
Board biographies 
The Bank’s Management Board biographies 
Corporate governance and
nomination committee report 
Risk, ethics and compliance committee report 
Remuneration comittee report 
Audit committee report 

2
4
6
8

12
14
26
50
57
70
90

108
115
120
126

129
133
136
156

For more information visit our 
website www.tbcbankgroup.com

1  TBC Bank Group PLC (the company), the UK-incorporated parent 

company of JSC TBC Bank (the Bank) and its subsidiaries (together 
TBC Bank or the Group)

TBC BANK annual report and accounts 2018

1

GROUP HIGHLIGHTS 2018

ROBUST PROFITABILITY AND STRONG EFFICIENCY LEVELS

  454.9 mln

+ 23.2% YoY
UNDERLYING NET PROFIT1(APM) 

  437.4 mln

+ 21.5% YoY
REPORTED NET PROFIT 

22.8%
+ 1.4pp YoY
UNDERLYING RETURN
ON AVERAGE EQUITY1 (APM)

22.0%
+ 1.1pp YoY
REPORTED RETURN
ON AVERAGE EQUITY

3.3%
+ 0.1pp YoY
UNDERLYING RETURN
ON AVERAGE ASSETS1 (APM)

3.2%
+ 0.1pp YoY
REPORTED RETURN
ON AVERAGE ASSETS

37.8%
- 3.9pp YoY
COST TO INCOME RATIO

 8.1 
+ 20.9% YoY
EARNINGS PER SHARE

STRONG GROWTH AND SOUND ASSET QUALITY 

  10,372.6 mln

  9,352.1 mln

+ 21.3% YoY
TOTAL LOANS

+ 19.6% YoY
TOTAL DEPOSITS

3.1%
- 0.2pp YoY
NON-PERFORMING LOANS

SOLID CAPITAL AND LIQUIDITY LEVELS

 12.8%
- 0.6pp YoY
TIER I CAPITAL

 17.9%
+ 0.4pp YoY
TOTAL CAPITAL

BEST-IN-CLASS DIGITAL CHANNELS

90.6%
+ 2.3pp YoY 
OFFLOADING RATIO 

37.0%
+ 5.6pp YoY 
MOBILE BANKING PENETRATION 

89.9%
- 2.6pp YoY 
NET LOANS TO DEPOSITS
PLUS IFI FUNDING

43.7%
+ 3.3pp YoY 
MOBILE AND INTERNET
BANKING PENETRATION 

HIGH EMPLOYEE SATISFACTION LEVEL 

66%
+ 11pp YoY 
ENPS

87%
- 4pp YoY 
ENGAGEMENT INDEX 

2

TBC BANK annual report and accounts 2018

 
 
 
 
 
THE BEST
SERVICE
PROVIDER
IN GEORGIA2

SUPERIOR CUSTOMER EXPERIENCE

89.9%

- 2.6pp YoY 

NET LOANS TO DEPOSITS

PLUS IFI FUNDING

1  More information about underlying figures (APMs) is given in Annex 1 on page 106
2  Based on survey conducted by independent research company IPM among retail segment in December 2018

TBC BANK annual report and accounts 2018

3

AT A GLANCE

TBC Bank is the established leader in the Georgian banking sector. We 
are  known  for  our  strong  financial  performance,  commitment  to 
excellence and constant pursuit of innovation. We pride ourselves on 
having  the  best  digital  capabilities,  unrivalled  customer  experience 
and the country’s most recognised brand.

WHO WE ARE
We  are  the  largest  banking  group  in  Georgia  by  all  key 
metrics, leading the market in terms of total assets, total 
loans and total deposits.  We also hold a dominant position 
in  all  of  our  key  segments  -  retail  banking,  micro,  small 
and medium enterprises (MSME) and corporate banking. 
In  addition,  we  provide  a  wide  range  of  other  financial 
services including insurance, leasing, investment banking 
and brokerage services through our subsidiaries.  

Through  our  advanced  omni–channel  distribution 
platform,  which  encompasses  the  best-in-class  digital 
channels and a vast network of branches, we are able to 
serve a customer base comprising of approximately 83% 
of Georgia’s adult population.

KEY OPERATING DATA

Number of customers: c.2,400,000

Retail : c.2,300,000
MSME: c.130,000  
Corporate: c.2,800

Number of branches: 149

Number of employees: c.7,300 

4

TBC BANK annual report and accounts 2018

NUMBER ONE MARKET 
POSITION BY ALL KEY METRICS1

Total
loans

38.8%

Total
deposits

41.2%

Loans to
individuals

40.0%

Loans to
legal entities

37.4%

Deposits to
individuals

Deposits to
legal entities

41.2%

41.2%

OUR CORE VALUES 
>  Build a happy and success-oriented team  
>  Create a client-centric culture
>  Build a straightforward business model 

and honest relationships
>  Pursue innovative approaches
>  Deliver strong, sustainable financial results
>  Make a positive impact in the 

community 

1  Based on data published by National Bank of Georgia as of 31 

December 2018

HOW WE ARE DIFFERENT
Best-in-class digital channels
As  we  operate  in  the  digital  world,  we  are  continuously 
investing  in  technology  and  upgrading  our  operations 
in  order  to  be  able  to  provide  our  customers  the  most 
innovative solutions on the market. We are proud to have 
world-class Internet and mobile banking applications and 
to be the pioneers in the country with the first Georgian-
speaking chat bot and voice biometric recognition system 
in call center. Our most significant achievement this year 
was  the  launch  of  ‘Space’,  the  first  digital  only  bank  in 
Georgia.

Focus on financial  services
We  have  a  clear  business  model  focused  on  financial 
services.  We  primarily  engage  in  banking  and  related 
activities as well as other services that enhance, support 
and  generate  synergies  with  our  core  business.  Such  a 
dedicated approach helps us to concentrate all our efforts 
on what we do best and constantly seek for new ways to 
fine-tune our value proposition. As a result, we have built 
strong expertise and a significant competitive advantage, 
which will help us to bring the company to the next level.

Superior customer experience
Impeccable  customer  service  is  part  of  our  DNA  and  we 
are committed to delivering the best customer experience 
across all our channels. We invest significant time and effort 
to  understand  the  evolving  needs  of  our  customers  and 
fine-tuning  our  solutions  according  to  their  preferences. 
We have scored2 the highest customer satisfaction in the 
banking sector for many years in a row and hold a leading 
position among other service providers across the country. 

Our strategy leverages on our key 
strengths and aspires to create maximum 
value to our customers by developing the 
most innovative solutions to satisfy their 
daily needs.

Find out more about our strategy on pages 14 to 23.

Strong brand
TBC  Bank  is  a  highly  admired  brand  in  Georgia.  It  is 
renowned  for  its  credibility,  excellence,  innovation  and 
community service. We act with integrity and transparency 
in  all  our  undertakings  and  strive  to  create  value  for  all 
our  stakeholders 
including  shareholders,  customers, 
partners,  employees  and  the  community  at  large.  TBC 
Bank has also received many country, regional and global 
awards,  including  “Best  Bank  in  Georgia”,  by  respected 
international  magazines  such  as  The  Banker,  EMEA 
Finance, Euromoney and Global Finance. 

2  According to the surveys conducted by the independent research 

companies ACT and IPM

TBC BANK annual report and accounts 2018

5

CHAIRMAN’S STATEMENT

Dear shareholders,
I am pleased to report another 
successful year in TBC Bank’s 
history, which was marked by 
strong financial results and 
significant progress towards
our strategic goals. 

KEY ACHIEVEMENTS AND STRATEGY
In 2018, we continued to transform our banking business into 
more digital, customer focused and agile organization, whilst 
generating  high  returns  and  outpacing  market  in  terms 
of  loan  book  and  deposit  growth.  As  a  result  of  our  strong 
financial  performance,  I  am  pleased  to  announce  that  the 
Board recommended a dividend of 1.98 GEL per share, up by 
20.7% compared to the last year. 

One  of  our  major  achievements  this  year  was  launching 
the  first  fully  digital  bank  in  Georgia,  Space.  This  is  a 
unique  solution,  which  challenges  traditional  approaches 
to banking by creating a truly end-to-end digital experience 
through intuitive interfaces and simple, real-time processes 

6

TBC BANK annual report and accounts 2018

and  features.  The  project  proved  to  be  very  successful  and 
exceeded our expectations by attracting around 94,000 users 
and  260,000  downloads  since  its  launch  in  May  2018.  We 
believe that Space is our big step forward into the future, as it 
will change the way people handle their daily financial needs, 
creating a new reality in the Georgian banking system. 

Our customers lie at the heart of everything we do and our 
priorities evolve with our clients’ needs and aspirations. We 
recognise that in today’s highly demanding environment, our 
customers  require  ever-more  sophisticated  products  and 
services in order to meet the needs of their daily lives. As a 
result, we introduced a new strategic priority - development 
of customer-focused ecosystems, which are closely linked to 
our core financial products and will create additional value for 
our customers. The CEO’s letter describes these new projects 
in more detail.

A further highlight of 2018 was our increased international 
expansion. While Georgia is, and will remain, our main focus, 
our strong banking expertise and advanced digital capabilities 
give  us  the  confidence  to  seek  new  opportunities  abroad 
and  expand  our  international  presence.  After  thorough 
consideration,  we  decided  to  strengthen  our  presence  in 
Azerbaijan by merging our Azeri subsidiary, TBC Kredit, with 
the local Nikoil Bank and to enter the Uzbekistan’s market by 
establishing a greenfield bank. In both cases, we are pursuing 
an asset-light, gradual capital investment approach and we 
are  primarily  focusing  on  digital  offerings,  aimed  at  retail 
and MSME customers. I will personally dedicate more time 
to successful implementation of our international strategy in 
2019.

OPERATING ENVIRONMENT
Georgia confirmed to be an attractive business environment, 
with  continuing  structural  reforms  and  high  GDP  growth 
potential. In 2018, the country further improved its ranking 
in the World Bank’s Doing Business report by three positions 
and became the 6th in the world. This remarkable progress 
is  also  recognised  through  other  assessments  as  Georgia 
reached the 7th position in the Economic Freedom Index and 
became 5th as safest country1.

The  strong  economic  growth  reflected  the  progress  in  the 
reforms  and  higher  diversification  of  external  inflows  with 
increasing share taken by new, more stable markets. Despite 
the regional economic instability, in 2018 real GDP increased 
by a solid 4.8%2. This was achieved despite the unfavorable 
cross-border  environment  as  well  as  the  temporary  fiscal 
surplus  throughout  the  year.  Furthermore,  the  economic 
growth has been more inclusive, as unemployment dropped, 
and more sustainable, as the current account deficit improved.

Together  with  strong  exports  and  remittances,  the  tourism 
sector  continued  to  play  a  key  role  in  Georgia’s  economic 
development as tourism inflows increased by an estimated 
18.4% year-on-year in US$ terms and number of international 
visitors exceeding 7.2 million. Also, while the South Caucasus 
Pipeline  Extension  project  has  been  finalised  in  2018,  the 
Anaklia Deep Sea Port was launched with the aim of further 
promoting  the  country’s  pivotal  role  as  a  regional  logistics 
and  transportation  hub,  and  providing  a  further  upside  to 
the  growth,  together  with  other  large  scale  infrastructure 
and  energy  sector-related  projects.  As  a  result  of  strong 

macroeconomic  performance  and 
launched  strategic 
initiatives,  on  February  22,  2019  Fitch  Ratings  upgraded 
Georgia’s sovereign credit rating from ‘BB-’ to ‘BB’ with stable 
outlook.

While the banking sector has begun to export technologies 
to  other  markets,  the  local  capital  market  is  gradually 
developing, with our subsidiary TBC Capital holding around 
half of the market share in locally-issued corporate bonds. 
The pension system reform, which came into force in January 
2019, is expected to contribute to the development of capital 
market in the country and further strengthen its economic 
growth potential.

As  a  result  of  solid  fundamentals,  in  2018  projections  for 
Georgia’s high medium-term growth were confirmed above 
5.0%3.  It  is  important  to  highlight  that  Uzbekistan,  where 
TBC  Bank  is  developing  an  expansion  plan,  also  enjoys  a 
growth potential above 5.0%4 – it is a resilient economy with 
an  underdeveloped  banking  system  and  a  story  of  reform-
driven  transition  comparable  to  Georgia’s.  Projections  for 
GDP  growth  are  not  as  strong  in  Azerbaijan,  however  the 
country has significantly higher GDP per capita than Georgia 
and is making progress with regard to being better prepared 
to withstand fluctuations in oil prices.

GOVERNANCE
As the chairman of TBC Bank, I am committed to ensuring 
an excellent governance and highest ethical standards within 
the Group. I am also committed to maintaining a diverse and 
wide-ranging set of skills and experiences within the Board. I 
believe such diversity is vital in order to ensure our business 
reaches is full potential. 

As  already  announced,  we  have  appointed  two  women  as 
Non-Executive  Directors  as  part  of  our  Board:  Maria  Luisa 
Cicognani  and  Tsira  Kemularia.  Ms.  Cicognani  and  Ms. 
Kemularia  have  extensive  international  experience  at  the 
some  of  the  world’s  leading  financial  institutions  and  will 
bring further valuable perspectives and balance to our Board.

I am deeply saddened that Eric Rajendra has resigned from 
the Board due to health reasons. I would like to thank him for 
his contribution and dedication during the past years and wish 
him a speedy recovery. 

Further  to  the  Company’s  announcement  made  on  21 
February  2019,  the  Bank  will  implement  a  restructuring 
of  its  Supervisory    Board    whereby  Badri  Japaridze  and  I 
will  continue  our  roles  only  as  the  Deputy  Chairman  and 
Chairman  of  TBC  Bank  Group  PLC,  and  be  stepping  down 
from  the  Supervisory  Board  of  the  JSC  TBC  Bank.  This 
will  enable  us  to  focus  more  on  the  Group’s  strategic  and 
international initiatives. The Board of JSC TBC Bank will be 
joined by two new members, which are being selected by the 
Corporate Governance and Nomination Committee and will 
be announced in due course.

I would like thank all Directors for their significant contribution 
to the development and oversight of our strategic priorities as 
well as close monitoring of risk management. I am confident 
we  are  on  the  right  track  and  that,  with  hard  work  and 
persistence, we will achieve our ambitious goals and create 
sustainable value for all our stakeholders. 

ACTING RESPONSIBLY 
Corporate responsibility is deeply embedded in our culture. 
We  are  dedicated  to  delivering  value  to  our  shareholders, 
customers  and  business  partners  whilst  preserving  the 
environment,  and  making  positive  contribution  to  our 
community. Each and every employee of the Group aspires to 
do business ethically and act with integrity and respect in all 
his/her undertakings. 

In  recognition  of  our  efforts  in  this  regards,  in  2018  our 
CEO,  Vakhtang  Butskhrikidze,  won  the  Special  Award  for 
Responsible  Capitalism  in  Adversity  from    the  prestigious 
FIRST organisation - a multidisciplinary international affairs 
organization,  which  aims  to  enhance  dialogue  between 
leaders  in  industry,  finance  and  government.  This  award 
comes  in  recognition  of  our  commitment  to  adhere  to  the 
highest  standards  of  corporate  governance  and  to  run  the 
business  with  integrity  and  responsibility  towards  all  our 
stakeholders.

Our  main  CSR  priorities  remain  supporting  businesses, 
the young generation, art and culture. We believe these are 
aspects  of  great  importance  for  our  country.  In  2018,  we 
implemented a series of projects in this regard including:

  financing the publication of the first book about Georgian 

history and culture by Oxford University;

  supporting  Saba,  Georgia’s  main  literary  award,  to  
celebrate  its  sixteenth  award-ceremony  at  the  70th  
International Frankfurt Book Fair;

  developing various education projects for students; and
introducing an innovative business support platform.

Additional  information  is  detailed  in  the  chapter  “Doing 
business responsibly.”

We are also proud contributors to the development of rugby 
in the country and we are the title sponsor of the Georgian 
Rugby Union for the fourth year in a row. The success in rugby 
is important for the country’s image on the international stage 
and it helps to promote a healthy lifestyle among the youth.

OUTLOOK
We will continue to leverage on our strong digital capabilities 
and superior customer experience in order to better engage 
with our customers and improve their lives by developing the 
most innovative solutions. I am confident that our advanced 
business  model  and  highly  professional  and  engaged 
team  will  enable  us  to  generate  strong  returns  and  create 
sustainable value for all our stakeholders. 

On behalf of the Board, I would like to thank the management 
team  and  all  employees  for  their  outstanding  efforts, 
commitment  and  diligence.  I  strongly  believe  that  together 
we will be able to overcome any challenges that lie ahead and 
achieve our strategic priorities.

Mamuka Khazaradze
Chairman
2 April 2019

1  The Fraser Institute compiles the annual Economic Freedom of the 

World report while Numbeo publishes the Crime Index

2  Based on initial estimates by Geostat
3 
4 

IMF WEO, October 2018
IMF WEO, October 2018 

TBC BANK annual report and accounts 2018

7

 
CEO LETTER

Dear shareholders,
2018 was a remarkable year, 
marked by a strong operating 
and financial performance. We 
have exceeded our medium-term 
growth and profitability targets 
and have significantly improved 
our efficiency levels. We have 
also made significant progress in 
our digitalization strategy and 
identified new growth and 
development opportunities.

8

TBC BANK annual report and accounts 2018

FINANCIAL PERFORMANCE
Our  underlying  consolidated  net  profit  reached  GEL  454.9 
million,  up  by  23.2%  compared  to  2017  (our  consolidated 
reported net profit reached GEL 437.4 million, up by 21.5% 
compared  to  2017).  Our  underlying  return  on  equity  was 
22.8%, while the underlying return on assets stood at 3.3% 
(the reported return on equity stood at 22.0%, while reported 
return  on  assets  was  3.2%).  Our  robust  profitability  was 
driven by strong income generation, improved cost efficiency 
and prudent risk management. We also maintained a solid 
net  interest  margin,  at  6.9%,  up  by  0.4  pp  year-on-year 
and  managed  to  achieve  a  strong  increase  in  net  fee  and 
commission  income,  up  by  25.1%  year-on-year.  Over  the 
same period, our cost to income ratio decreased by 3.9 pp 
and stood at 37.8%, while cost of risk stood at 1.6% or 1.5% 
without currency effect. 

In terms of balance sheet growth, our loan book expanded 
by  21.3%  year-on-year,  supported  by  increase  across  all 
business  segments  which  resulted  in  a  market  share 
of  38.8%1,  up  by  0.6  pp  year-on-year.  Our  asset  quality 
remained sound with non-performing ratio standing low at 
3.1%. Over the same period, deposits increased by 19.6%, 
thus bringing our deposit market share to 41.2%1, up by 1.4 
pp year-on-year.

Our capital and liquidity ratios continued to remain solid.  As 
of 31 December 2018, our tier 1 and total capital adequacy 
ratios (CAR) per Basel III guidelines were 12.8% and 17.9% 
respectively,  compared  to  the  corresponding  minimum 
regulatory requirements of 11.8% and 16.7%. At the same 
time, our net loans to deposits + IFI funding ratio stood at 
89.9% and the net stable funding ratio (NSFR) was 130.2%.

STRATEGIC PROGRESS AND NEW PRIORITIES
We continue to make strong progress in delivering on our 
digital transformation. In the fourth quarter, our offloading 
ratio reached 90.6%, up by 2.3 pp year-on-year, mainly driven 
by the increased number of transactions in mobile banking. 
Over the same period, our mobile banking penetration grew 
by 5.6 pp and amounted to 37.0%. Sales conducted through 
digital  channels  also  demonstrated  a  strong  growth,  and 
amounted to 45.3%2 of total sales in December 2018. I am 
also  extremely  proud  of  Georgia’s  first  fully-digital  bank, 
Space, which we launched in May 2018. Space is a cutting-
edge mobile application for managing daily finances offering 
a unique customer experience through simple procedures 
and  products  and  an  intuitive  design.  Space  is  becoming 
increasingly  popular  and  is  helping  us  to  attract  new 
customers as well as re-activate the existing ones. 

In  order  to  further  deepen  the  relationship  with  our 
customers  and  expand  our  value  proposition,  we  are 
developing customer focused ecosystems, which are closely 
linked with our core financial products and services. In 2018 
we started to:

  develop  an  e-commerce  market  place  and  build  an  
innovative digital trading platform, Vendoo, through the 
acquisition of Swoop, a well-known online discount and 
sales company in Georgia; 

1  Based on data published by National Bank of Georgia as of 31 

December 2018

2  For selected products being offered through remote channels:pre-

approved loans, credit cards, limit increase and opening of accounts

  develop  a  digital  ecosystem  for  real  estate  in  Georgia 
through the acquisition of a 90% stake in a real estate 
platform,  Allproperty.ge.  The  ecosystem  will  offer  our 
customers  a  wide  range  of  products  and  services  they 
typically require when purchasing and moving into a new 
home.  

We plan to add more ecosystems in 2019.

As we establish ourselves as digital innovators, we need to 
react  quickly  to  a  fast-changing  market  environment  and 
maintain  best-in-class  operating  cost  levels.  Therefore,  in 
2018  we  launched  a  company-wide  agile  transformation 
project which aims to create a more flexible and effective 
organisational  structure.  We  plan  to  roll  it  out  across  the 
entire  bank  over  the  course  of  2019.  We  also  continue  to 
improve our front and back office processes though branch 
optimisation and automatisation.

In 2018, we also embarked on new challenge - to expand 
our  operations  in  Azerbaijan  and  Uzbekistan.  This    will 
provide  access  to  a  potential  customer  base  of  40  million 
people, significantly greater than the 3.7 million population 
of Georgia. Our strategy is to penetrate the retail and MSME 
segments  by  offering  innovative  products  mainly  through 
digital  channels,  including  Space.  In  order  to  mitigate 
the risks inherent to these ventures, we intend to adopt a 
phased approach to investment, which will be determined 
by the success of our predefined strategic targets.  

  Azerbaijan:  In  January  2019,  we  signed  a  shareholder 
agreement  with  Nikoil  Bank  for  a  merger  with  our 
Azerbaijan  subsidiary,  TBC  Kredit.  This  entitles  us  to 
8.34% of the merged entity and a call option to increase 
our  shareholding  to  50%+1  shares  within  four  years, 
based on a fixed price formula. The transaction is subject 
to  regulatory  approval.  We  have  already  strengthened 
Nikoil Bank’s management team with new members and 
we are actively developing our strategy on the ground.  In 
parallel,  we  are  working  on  improving  governance  and 
risk management systems;

  Uzbekistan: We aspire to build a next generation, green 
field  bank  in  partnership  with  international  financial 
institutions and a local partner. We have already applied 
for a banking license and expect to obtain it by the end 
of 2019. In the meantime, we have launched preparatory 
work and are actively deploying the core banking system 
and  renovating  our  pilot  branch,  which  is  scheduled  to 
open in March 2019.

MACROECONOMIC OVERVIEW 
The  economy  continued  to  perform  strongly  in  2018, 
following the sharp recovery of 2017. GDP growth stood at 
4.8%3 at year-end and was broad-based across most sectors, 
placing  Georgia  among  the  fastest-growing  economies  in 
the  region.  The  core  strengths  of  the  country:  continuing 
reforms,  diversified  trade  and  investment  inflows,  as  well 
as  a  prudent  macroeconomic  stance  continued  to  pay  off. 
Despite  a  number  of  unfavorable  regional  events  and  the 
considerably tighter fiscal policy domestically, the economy 
remains  on  a  path    of  sustainable  development,  also 
reflected in improved credit rating by Fitch Ratings in early 
2019.  

The increase in inflows of exports, tourism and remittances 
remained  strong  in  1H  2018  (+26.4%  YoY  in  US$  terms). 
Following the economic difficulties in Turkey, sanctions on 
Iran,  and  weakness  of  the  Russsian  ruble,  the  growth  of 
inflows slowed in the second half of the year (+14.1% YoY), 
but  it  still  remained  solid.  As  for  the  full  year  2018,  total 
inflows were 19.4% higher year-on-year.

The  current  account  (CA)  balance  continues  to  improve. 
Over  the  last  four  quarters  ending  3Q  2018  the  CA  deficit 
to GDP ratio stood at 8.3% compared to the 8.8% in 2017. 
The  improvement  resulted  from  several  factors,  including 
the  continued  positive  trend  in  external  inflows,  the 
normalisation of FDI-related imports as well as low fiscal 
spending. As a result of the improving trend and the strong 
seasonal effect, in 3Q 2018 the CA even reached a surplus 
of 0.3% of GDP.

Foreign Direct Investment (FDI) inflows declined by 34.9% 
YoY  in  2018  mostly  driven  by  finalization  of  BP’s  South 
Caucasus Pipeline Extension project4, as well as by one-offs 
related to the change of ownership of some companies from 
non-residents  to  residents  and  paying  down  FDI  related 
debt. FDI inflows to GDP ratio stood at 7.9% - a normalized 
level  following  the  above  trend  inflows  over  2014–2017. 
Foreign direct investments at this level continue to be the 
major source of financing of the CA deficit.

The banking sector loan growth continued to be solid with 
the  bank  loan  portfolio  expanding  by  17.2%  in  2018  year-
on-year  at  a  constant  exchange  rate.  Lending  was  strong 
across the business as well as retail segments. At the same 
time, a sharp slowdown in non-mortgage retail lending was 
notable  following  the  introduction  of  a  new  regulation  on 
retail lending in May 2018. 

Overall,  Georgia’s  economy  is  growing  at  a  strong  rate 
and demonstrating high resilience towards shocks. This is 
underpinned by the following factors: the diversified sources 
of  inflows,  low  inflation,  prudent  fiscal  stance,  below 
trend  and  improving  CA  deficit  and  still  solid  FDI  inflows, 
reasonably balanced exposure to oil prices, exchange rate 
being likely undervalued, NBG building up its international 
reserves and no signs of bubble in housing market. Overal, 
solid macro fundamentals provide an attractive environment 
for financial services.

OUTLOOK
I am confident that our long-term strategy will generate high 
returns and provide sustainable value for our shareholders.  
Thus, I would like to reiterate our mid-term financial targets: 
ROE of above 20%, cost to income ratio below 35%, dividend 
pay-out ratio of 25-35% and loan book growth at around 10-
15%. 

I  would  like  to  congratulate  the  whole  TBC  team  for  our 
outstanding  results  and  express  my  deep  gratitude  and 
appreciation for their hard work.

The  Strategic  Report  as  detailed  on  pages  2  to  106  was 
approved by the Board, and signed on behalf of the Board by:

Vakhtang Butskhrikidze
CEO
2 April 2019

3  Based on initial estimates by Geostat
4  Additional details about the South Caucasus’ pipeline project can be 
found on www.bp.com/en_ge/bp-georgia/about-bp/bp-in-georgia/
south-caucasus-pipeline--scp-.html

TBC BANK annual report and accounts 2018

9

#WRITEINGEORGIAN

#წერექართულად

TBC Bank, has teamed up with Microsoft 
as part of a project which aims to 
integrate the Georgian language and 
alphabet into computer systems and 
technology products.

Everyone can contribute to the process by 
translating sentences online.

www.kartulad.ge

GEORGIA

ECONOMIC GROWTH
The Georgian economy continued its solid performance and 
recorded 4.8%1 real GDP growth in 2018, unchanged from 
the 2017 growth rate. Such a development is particularly 
remarkable  given  the  unfavourable  environment 
in 
the  region  and  the  considerably  tighter  fiscal  policy 
domestically.  The  growth  at  this  level  once  more 
underlines  the  economy’s  core  strengths  –  continuous 
reforms, diversified trade and investment inflows, as well 
as a prudent macroeconomic stance. 

Real GDP Growth

4.6%

3.4%

2.9%

2.8%

4.8%

4.8%

Further improvement of the CA balance has been another 
remarkable  development  in  2018.  Over  the  last  four 
quarters ending 3Q 2018 the CA deficit to GDP ratio stood 
at 8.3%, compared to the 8.8% in 2017. The improvement is 
a result of several factors, including the continued positive 
trend in external inflows, the normalisation of FDI-related 
imports as well as low fiscal spending. As a result of the 
improvement trend and strong seasonal effect, in 3Q 2018 
the CA turned even to surplus, at 0.3% of GDP.  

FDI  inflows  declined  by  27.2%  YoY  in  9M  2018,  mostly 
driven by finalization of the BP’s South Caucasus Pipeline 
Extension  project2  as  well  as  by  one-offs  related  to  the 
change  of  ownership  of  some  companies  from  non-
residents to residents and paying down FDI related debt. 
Nevertheless, FDI remains the major source of financing 
for the CA deficit.

CA Deficit and Net FDI (% of GDP)

2013

2014

2015

2016

2017

2018*

5.8

6.2

3.9

5.1

8.5

9.6

8.0

10.8

7.3

Source: Geostat 
*initial estimates

The  growth  was  broad-based  across  different  sectors  of 
the  economy.  Data  from  9M  shows  it  was  mostly  driven 
by trade and repairs (+5.7% YoY), real estate (+12.7% YoY), 
transport  and  communications  (+6.8%  YoY),  financial 
intermediation  (+15.8%  YoY)  and  hotels  and  restaurants 
(+7.3% YoY). Over the same period, the construction sector 
declined by 3.8% YoY, reflecting one-off factors related to 
several  large-scale  infrastructure  projects  as  well  as  a 
slowdown in public spending.

EXTERNAL INFLOWS 
Despite  the  weakening  backdrop  in  the  region,  inflows 
remained  strong  in  2018.  In  2018,  exports,  tourism  and 
remittances grew by a solid 19.4% YoY in US$ terms, mostly 
driven  by  inflows  from  the  EU,  followed  by  Azerbaijan, 
Russia  and  other  CIS  economies.  Growth  of  inflows 
weakened  in  the  second  half  of  2018,  a  consequence  of 
the slowdown experienced by several economic partners, 
as well as the strengthening US$. The Georgian economy 
continues  to  align  itself  closely  to  more  stable  markets, 
such as the EU, whilst reducing the inflows from any one 
particular country. In that regard the EU became the prime 
source of remittance inflows, accounting for 35.0% of the 
total,  while  treditional  markets  like  Russia,  which  had 
always enjoyed the leading position, had a 29.0% share in 
the total remittances inflows.

1  Based on initial estimates by Geostat
2  For details see www.bp.com/en_ge/bp-georgia/about-bp/bp-in-

georgia/south-caucasus-pipeline--scp-.html

12

TBC BANK annual report and accounts 2018

-5.8

-10.3

-12.8

-11.7

-10.8

-12.6

-13.1

-8.8

-8.3

2010

2011

2012

2013

2014

2015

2016

2017

Q3 18*

CA Deficit to GDP

Net FDI to GDP

Source: NBG, Geostat. 
*As of the last four quarters ending Q3 2018

FISCAL POLICY 
The fiscal policy remained contractionary throughout the 
year. Although the budget deficit amounted to an estimated 
2.6% of the GDP in 2018, the spending was concentrated 
mostly  at  the  end  of  the  year  and  it  primarily  reflected 
the advance payments on infrastructure projects. The full 
impact of the spending on growth is likely to be apparent 
in  the  coming  months,  with  the  strongest  effect  likely  in 
2Q 2019. At the same time, tax refunds doubled, from GEL 
232.6 million in 2017 to GEL 466.8 million in 2018, creating 
more  business  friendly  tax  environment  and  supporting 
the growth. 

The public debt profile of Georgia remains sustainable with 
low weighted average interest rate at around 2.0% and low 
exposure  to  interest  rate  risk  (c.  65.0%  of  total  external 
debt are fixed rate contracts). In 2018 public debt to GDP 
ratio  stood  at  an  estimated  43.7%,  down  by  0.5  pp  YoY. 
External debt to GDP ratio stood at around 34.2% (-0.7 pp 
YoY) while the domestic public debt amounted to c. 9.5% of 
GDP in 2018 (+0.2 pp YoY). 

The dollarisation continues to decline, both on loans and 
deposits side, however at a slower pace. As of the end of 
2018, loan dollarisation stood at 57.0%, down by 0.1 pp YoY 
and 0.9 pp lower excluding the FX effect. In 2018 deposits in 
grew by 23.4% YoY, while FX deposits went up by 12.3% YoY 
(8.8%  YoY  excluding  FX  effect).  The  deposit  dollarisation 
declined by 2.2 pp YoY (2.9 pp excluding FX effect) and stood 
at 63.1% as of December 2018. 

INFLATION AND MONETARY POLICY
Annual CPI inflation was around the targeted level of 3.0% 
in  2018  with  4.3%  in  January  and  gradually  declining  to 
1.5% by the end of 2018. The NBG decreased the policy rate 
by 0.25 pp from 7.25% to 7.00% in July 2018. The central 
bank continued the normalisation of the monetary policy in 
2019 as well, cutting the policy rate by another 0.25 pp to 
6.75% in January.  

On the back of higher inflows, lower oil prices and, likely, 
weaker domestic demand, the NBG continued to increase 
its  foreign  currency  reserves.  Overall,  in  2018  the  NBG 
made 17 interventions and purchased US$ 197.5 million – 
an estimated 1.2% of the GDP. 

As for the exchange rates, as of the end of December 2018 
the GEL nominal exchange rate weakened against US$ by 
3.3% YoY and appreciated against EUR by 1.1% YoY. Over 
the same period, the GEL nominal effective exchange rate 
appreciated by 8.0% while the real effective exchange rate 
appreciation  amounted  to  4.6%.  The  GEL  real  effective 
exchange rate remained below its long-term trend as well 
as medium term average. 

FINANCIAL SECTOR
The  financial  sector,  dominated  by  the  banks,  continues 
to grow under a prudent regulatory framework. As of the 
end  of  2018  total  assets  of  the  banking  sector  increased 
by 14.7% YoY and amounted to GEL 39.7 billion, or 96.4% 
of GDP 3.

Total  loan  portfolio  increased  by  19.3%  YoY  and  reached 
GEL 26.6 billion, or 64.5% of GDP3. Excluding the FX effect, 
bank  loans  increased  by  17.2%.  The  growth  was  almost 
equally  split  between  the  national  currency  loans  and 
foreign currency loans: the former increased by 19.5% YoY, 
while the latter stood at 19.2% YoY (+15.4% YoY excluding 
FX effect). 

The banking sector profitability remained solid with return 
on equity at 19.5% in 20184. At the same time, the quality 
of  the  credit  portfolio  for  the  financial  sector  remains 
robust. As of Q4 2018 the share of non-performing loans5  
in the total portfolio stood at 2.7%, down by 0.1pp YoY and 
unchanged compared to the previous quarter. 

GOING FORWARD
Georgia continues to position itself as an attractive business 
environment  with  structural  reforms  and  high  GDP 
growth  potential.  In  addition,  2018  further  demonstrated 
the  economy’s  resilience.  Indicators  including  lower  CA 
deficit,  lower  public  debt  and  more  appropriate  levels  of 
international reserves contribute to further strengthening 
the  macroeconomic  backdrop  in  the  country.  The  more 
resilient  risk-profile  coupled  with  continued  structural 
reforms and business friendly environment should support 
investments and growth. According to the IMF projections, 
the  Georgian  economy  is  expected  to  remain  among  the 
fastest growing economies in the region with an average 
GDP growth estimated at above 5.0% in the medium term.

ABOUT TBC RESEARCH
In  2018  TBC  group’s  new  initiative  –  TBC  Research  was 
launched.  TBC  Research  represents  the  joint  project 
of  TBC  Bank  economic  team  and  TBC  Capital  created 
to  provide  analysis  of  developments  in  the  economy  of 
Georgia  and  various  sectors,  as  well  as  the  regional 
environment. With different skills and experiences brought 
together  in  one  team,  TBC  research  covers  topics  of 
interest  for  investors,  corporates,  and  broader  audience.  
Publications are available at www.tbcresearch.ge.

Initial estimates for Q4 2018 GDP

3 
4  Based on the local regulatory accounting standards
5  NPLs are based on the IMF definition and include loans with 
payments of principal or interest past due by 90 days or more

TBC BANK annual report and accounts 2018

13

BUSINESS MODEL AND STRATEGY

OUR KEY STRENGTHS

We  have  a  customer  centric  business  model  focused  on  providing  best 
customer  experience  in  servicing  everyday  needs  of  our  clients.  Our 
strategy  is  centered  on  core  principles  of  sustainable  development, 
innovation  and  efficiency  and  is  designed  to  create  value  for  all  our 
stakeholders.

LEADING POSITION IN 
THE MARKET WITH A 
CONSISTENT TRACK 
RECORD OF GROWTH 
AND PROFITABILITY

INTEGRATED BUSINESS 
MODEL FOCUSED 
ON EVERY SEGMENT 
OF THE FINANCIAL 
SERVICES MARKET

STRONG BRAND 
AND REPUTATION

  28.5%1 loan book CAGR for the 2013-2018;

  28.6% net profit CAGR for the 2013-2018;

  ROE above 20% since 2015.

  Single point of contact for all financial needs;

  Around 99.7% of group assets are related to banking, leasing, 

investment banking, insuarance and brokerage activities.

  First bank of choice for customers as well as one of the most 

attractive employers; 

  The country’s leading company in terms of corporate responsibility2; 

  Recipient of 33 awards for “Best Bank in Georgia” since 2002 from 

the world’s leading financial magazines3.

ADVANCED OMNI-
CHANNEL PLATFORM 
WITH STRONG FOCUS 
ON DIGITAL

  Our digital solutions, offering an unrivaled customer experience, 

represent the core of our distribution platform accounting for 91% 
of all transactions in 2018;

  Recipient of multiple digital awards from Global Finance Magazine, 

including five global awards and 25 countrywide and regional 
(CEE) awards since 2012.

1  on constant curreny basis the growth was 23.0%

14

TBC BANK annual report and accounts 2018

SUPERIOR 
CUSTOMER 
EXPERIENCE

  “The Customer comes first” approach – we place our clients at the center 

of all our activities and services;

  Striving for continuous improvement through innovation, investment in 

digital channels and infrastructure with cutting edge technologies;

  Maintain highest satisfaction scores in Georgia’s banking sector for many 

years in a row4.

LEADING PARTNER 
FOR BUSINESSES 
IN GEORGIA

  65%5 of all registered companies in Georgia in 2018 chose TBC Bank;
  Building strong TBC BUSINESS brand by developing an ecosystem of 

banking and supplementary services for businesses. 

HIGHLY MOTIVATED 
AND ENGAGED TEAM

  High employee satisfaction scores6  with ENPS at 66% and Engagement 

Index of 87%;

  Corporate culture centered on collaboration and commitment;

  Continuous investment in our employees, focusing on their professional 

development, satisfaction and wellbeing.

EXPERIENCED 
MANAGEMENT 
TEAM AND HIGH-
QUALITY CORPORATE 
GOVERNANCE

  Highly qualified and diverse board of directors with strong commitment 

to highest standards of corporate governance and business 
transparency;

  Listing on the premium segment of London Stock Exchange, full 

compliance with the UK Corporate Governance Code.

EFFECTIVE RISK 
MANAGEMENT

  A sophisticated risk management system which ensures the 

Group’s sustainability and resilience;

 Our prudent approach translates into a low cost of risk, a sound 

asset quality and a strong capital and liquidity positions. 

2  Based on number of CSR projects financed 
3  The Banker, EMEA finance, Euromoney, Global Finance
4  Based on surveys conducted by the independent research companies IPM and ATC
5  Data is for FY 2018, source: www.napr.gov.ge, the National Agency of Public Registry
6  Employee Net Promotor score and Employee Engagement Index were measured by an independent consultant

TBC BANK annual report and accounts 2018

15

BUSINESS MODEL AND STRATEGY CONTINUED

KEY PERFORMANCE INDICATORS

We closely monitor the progress against our strategy and have developed 
key  performance  indicators  (KPIs)  that  measure  our  financial  and 
operational performance. These KPIs are closely aligned with our strategy 
and ensure that we deliver on our goals and achieve sustainable growth.

In 2018, we have recorded strong underlying net profit, up by 
23.2% year-on-year (the reported profit increased by 21.5% 
over  the  same  period).  Our  robust  profitability  was  driven 
by  strong  income  generation,  improved  cost  efficiency 
and  prudent  risk  management.  Our  net  interest  margin 
improved by 0.4 pp year-on-year and reached 6.9% in 2018 
driven by the increase in loan yields and and decrease in cost 
of deposits, while cost to income ratio decreased by 3.9 pp to 
37.8%. Over the same period, the increase in cost of risk by 
0.4 pp to 1.6% was mainly due to currency depreciation and 
remained broadly stable without FX affect. As a result, our 
underlying return on equity stood at 22.8% well above our 
medium term target of more than 20%, while our underlying 
return on assets stood at 3.3%. 

In 2018, our loan book grew by 21.3% leading to the market 
share  of  38.8%  up  by  0.6  pp  year-on  year.  Our  capital 
positions  remains  solid,  with  total  tier  1  and  total  capital 
ratios standing at 12.8% and 17.9% respectively above the 
corresponding minimum requirements of 11.8% and 16.7%.  

We also achieved strong performance in digitalization: our 
offloading ratio increased by 2.3 pp and stood high at 90.6%, 
while our mobile banking penetration and mobile&internet 
banking penetration ratios  grew year-on-year and amounted 
to  37.0%  and  43.7%  respectively.  We  are  also  proud  to 
maintain our leading position as the Best Service Provider in 
Georgia. Furthermore, our employee engagement index and 
net promotor score remain exceptionally high.

UNDERLYING NET PROFIT
(IN MLN GEL)1 (APM)

REPORTED RETURN
ON AVERAGE EQUITY

NET INTEREST MARGIN

growth 23.2%

growth 1.1pp

growth 0.4pp

2018 

2017 

2016 

454.9

369.2

273.3

2018 

2017 

2016 

22.0%

20.9%

22.4%

2018 

2017 

2016 

6.9%

6.5%

7.8%

REPORTED NET PROFIT
(IN MLN GEL)

growth 21.5%

2018 

2017 

2016 

437.4

359.9

298.3

UNDERLYING RETURN
ON AVERAGE ASSETS1 (APM)

COST TO INCOME

growth 0.1pp

reduction 3.9pp

2018 

2017 

2016 

3.3%

3.2%

3.6%

2018 

2017 

2016 

37.8%

41.7%

45.8%

UNDERLYING RETURN
ON AVERAGE EQUITY1 (APM)

REPORTED RETURN
ON AVERAGE ASSETS

COST OF RISK

growth 1.4pp

growth 0.1pp

2018 

2017 

2016 

22.8%

21.4%

20.6%

2018 

2017 

2016 

3.2%

3.1%

3.9%

growth 0.4pp

2018 

2017 

2016 

1.6%

1.2%

1.0%

16

TBC BANK annual report and accounts 2018

TOTAL CAR (BASEL III)2

EMPLOYEE SATISFACTION4
ENPS

growth 0.4pp

2018 

2017 

2016 

17.9%

17.5%

14.2%

growth 11pp

2018 

2017 

2016 

66%

55%

44%

TIER 1 CAR (BASEL III)2

EMPLOYEE SATISFACTION4
Engagement index

reduction 0.6pp

reduction 4pp

2018 

2017 

2016 

12.8%

13.4%

10.4%

2018 

2017 

2016 

87%

91%

88%

RETAIL TRANSACTIONS
OFFLOADING RATIO

growth 2.3pp

2018 

2017 

2016 

90.6%

88.3%

84.1%

MOBILE BANKING
PENETRATION RATIO

growth 5.6pp

2018 

2017 

2016 

37.0%

31.4%

24.2%

LOAN BOOK MARKET SHARE3

CUSTOMER EXPERIENCE5
The best service provider in Georgia

growth 0.6pp

reduction 3pp

MOBILE AND
INTERNET BANKING
PENETRATION RATIO
growth 3.3pp

2018 

2017 

2016 

38.8%

38.2%

38.9%

Dec 2018 

Feb 2018 

2016 

50%

53%

N/A

2018 

2017 

2016 

43.7%

40.4%

36.6%

1  More information about underlying figures (APMs) is given in Annex 1 on page 106
2  2016 figures are given per old NBG regulation, which was effective till December 2017 and was calculated in accordance with Basel II/III guidelines. 

Therefore, they are not comparable with 2017 and 2018 figures

3  Based on data published by National Bank of Georgia as of 31 December 2018
4  Employee Net Promotor score and Employee Engagement Index were measured by an independent consultant
5  Based on survey conducted by independent research company IPM among retail segment in December 2018.  The data for 2016 and 2017 is not 

available as we started conducting this survey in February 2018

TBC BANK annual report and accounts 2018

17

BUSINESS MODEL AND STRATEGY CONTINUED

OUR CUSTOMERS AND VALUE PROPOSITION

  Our retail banking offers a wide and diverse range of products to mass retail clients through our advanced omni-
channel platform, creating an exceptional customer experience. We also provide a highly personalized private 
banking and sophisticated investment management products to our affluent and high net-worth individuals

  Our corporate and investment banking supports large and mid-sized corporates by providing a full range of 

banking products and services, as well as brokerage, financial advisory and investment banking solutions

  Our MSME banking serves micro, small and medium-sized businesses, as well as start-ups by offering them 
the most comfortable and innovative banking solutions together with extensive non-financial services through 
our renowned business support program

HOW WE GENERATE PROFIT

  Our  omni-channel  platform,  with  strong  focus  on  digital  capabilities,  drives  higher  sales  of  our  financial 

products as well as greater operational and transaction volumes

  Utilising big data analytics to ensure greater cross-selling and client engagement 

  Core banking products are complimented with fee-based and innovative services

  A prudent risk management based on stringent internal controls and an integrated IT infrastructure

  An efficient business model across all channels focused on effectiveness and productivity 

HOW WE SHARE VALUE WITH OUR STAKEHOLDERS

  Generate robust and long-term sustainable returns for our shareholders

  Provide well-suited solutions and superior customer experience for our customers 

  Offer challenging and rewarding careers for our colleagues 

  Support community through a wide range of CSR activities

  Preserve Georgia’s cultural heritage and environment 

18

TBC BANK annual report and accounts 2018

OUR STRATEGY

Our strategy is to be the best bank for people and businesses as well as an innovation leader in Georgia, and the 
broader region, to create value for all our stakeholders and to develop our business sustainably. Our strategy is 
constantly evolving to address new challenges and capture new opportunities in the market as they arise.  

We have begun developing digital ecosystems around our customers to ensure that we integrate better in their 
everyday lives. In this regard, we have made certain progress to develop a housing and e-commerce ecosystems, 
which  will  be  followed  by  more  ecosystems  in  2019.    We  leverage  on  our  superior  customer  experience  and 
advanced digital capabilities when pursuing this venture. 

Another important initiative is to implement an agile transformation across the bank in order to be able to react 
quickly to the fast-changing market environment and build a competitive advantage.  

In  parallel,  we  are  actively  developing  our  financial  services.  We  are  enhancing  our  core  banking  products 
through expansion of new commission-based businesses, where we see significant growth opportunities, such 
as insurance, cards business, brokerage and investment banking as well as trade finance (for more details please 
see our divisional reviews section). 

We continue to improve our efficiency through various initiatives while maintaining a prudent risk management 
system. 

TBC BANK annual report and accounts 2018

19

BUSINESS MODEL AND STRATEGY CONTINUED

OUR STRATEGIC PRIORITIES

PROGRESS IN 2018

Maintain our leadership position and deliver 
sustainable growth

We aim to retain our leadership position 
and grow together with the market, while 
maintaining high profitability level.

  Total loan book grew by 21.3% YoY increasing our 

market share in total loans by 0.6 pp to 38.8%

  Underlying Return on Equity 1 (ROE) increased 

by 1.4 pp YoY and stood at 22.8%, while reported 
Return on Equity increased by 1.1 pp YoY and 
stood at 22.0%

Enhance our value proposition by building 
customer focused ecosystems

We aspire to create maximum value for our 
customers by providing them with a full range 
of financial products and services in the most 
convenient way, as well as creating additional 
services that customers need on a daily basis 
and that are linked to our core activities.

  Acquired Swoop, a well-known online discount 

and sales company in Georgia, to build an 
e-commerce market place in the country 
through the development of an innovative 
digital trading platform, Vendoo.

  Acquired 90% stake of the Georgian real estate 

digital platform Allproperty.ge. The goal is 
to develop a full range of real estate services 
required by home buyers, from the point of 
selecting the property to moving into it.

Further enhance our digital capabilities 

As digital innovators we constantly fine-
tune our digital offerings with an intuitive 
design and new features as more and more 
customers are moving to our digital channels. 

We are also actively engaged with our young 
and digitally-savvy customers in order to 
develop the most innovative and modern 
solutions that meet their needs for high-tech 
products and services. 

  Mobile banking penetration ratio increased by 

5.6 pp YoY to 37.0%

  Maintain offloading ratio as high as 90.6% up by 

2.3 pp YoY

  Launched Space, Georgia’s first fully digital 
bank (for more details please see page 44)

Maintain robust profitability and margins

We have launched the advanced analytics 
program across the Bank to sustain margins 
by conducting proper customer segmentation 
and pricing, as well as targeting the right 
product mix. 

20

TBC BANK annual report and accounts 2018

 NIM improved by 0.4 pp YoY and stood at 6.9%

Agile transformation and investment in 
human capital

We realise the importance of a flexible 
organisation structure in today’s fast changing 
market environment, where companies need 
to be able to quickly adapt and respond to the 
evolving business needs.

Therefore, this year we have initiated the 
enterprise-wide agile transformation process 
and plan to roll it out across the entire bank in 
several waves during 2019. 

We continue to invest in our employees focusing 
on their development, satisfaction and wellbeing.

Improving efficiency and competitiveness

We aspire to achieve the best-in-class 
operational cost levels in a sustainable way by 
leveraging on our strong digital capabilities 
and customer centric approach. 

In 2018 we launched several initiatives in 
this respect, including a branch optimization 
project which envisages moving from a 
product-centric service model to a client-
centric service one. We have also developed a 
plan for back office processes optimization. 

Further improve customer experience

We dedicate significant time and effort to 
explore our clients’ banking needs and 
preferences and to constantly transform our 
products and services in order to deliver 
outstanding experience in all our channels. 

Our customers’ interest are our top priority 
and we are committed to making their lives 
easier by acting as their trusted partner, who 
is always ready to help.  

  Designed agile transformation 

detailed plan and targets

  Created a top-management 

transformation team to lead the 
change

  ENPS and Engagement index 

reached 66% and 87%, up by 11pp 
and down by 4pp respectively

  Cost to income ratio decreased by 3.9 pp 

YoY and stood at 37.8%

  Cost per asset ratio decreased by 0.1 pp YoY 

and stood at 3.0%

  Named “The Best Service 

Provider in Georgia”2

1.  More information about underlying figures (APMs) is given in Annex 1 on page 106 
2  Result of a survey conducted by the independent research company IPM among retail segment in December 2018

TBC BANK annual report and accounts 2018

21

BUSINESS MODEL AND STRATEGY CONTINUED

EMBARKING ON NEW CHALLENGES – INTERNATIONAL EXPANSION 
In 2018 we added as a new strategic priority - the expansion of our international presence by taking a careful approach to 
entering selected new markets. Our extensive banking expertise and advanced digital capabilities put us in a strong position 
to capture new growth opportunities and generate high returns.  Our strategy is to follow a cautious, asset-light, limited 
capital investment approach with a strong focus on digital channels. Furthermore, we aim to invest further capital subject to 
achieving milestones in stages to make sure that we are comfortable with the results and the operating environment before 
committing additional investment. If and where relevant, we will engage with our partner IFI institutions. 

AZERBAIJAN
In January 2019, TBC Bank signed a shareholder agreement with Azerbaijan’s Nikoil Bank aimed at developing the business 
in the country and merge TBC Bank’s Azerbaijani subsidiary, TBC Kredit, with Nikoil Bank. The transaction is subject to the 
approval of all relevant authorities. After the completion of the transaction, TBC Bank would own 8.34% of the merged entity 
with the option to bring its shareholding to 50%+1 shares within 4 years, based on fixed price formula.

TBC Bank would be represented on the board of Nikoil Bank and, together with the Nikoil management, would play a crucial 
role  in  the  development  and  execution  of  the  merged  entity’s  strategy.  TBC  Bank  intends  to  use  its  banking  expertise  in 
Georgia, including its newly-launched fully-digital bank, Space, to support Nikoil Bank’s local growth in its targeted retail and 
MSME customer markets.

WHY AZERBAIJAN?

  Underpenetrated retail and MSME banking segment and a large, untapped population base of around 10 million 
  Less developed banking products compared to Georgia and low level of digitalisation of the banking sector 
  Strong market expertise, since TBC Bank is present on the Azerbaijan market since 2008 via its subsidiary, TBC Kredit

CURRENT PROGRESS

  In 2018, Nikoil Bank’s main shareholder recapitalised the bank by investing US$ 75 million 
  Strengthened management team of Nikoil Bank by appointing several executives including the COO, CFO, CRO and CDO
  Started to develop and implement the new strategy of the merged entity 
  Initiated improvement of governance and risk management system

MID-TERM TARGETS AND INVESTMENT PLAN

Targets for 2021:
  Achieve a loan book of around US$ 1,400 million 
  Achieve equity of around US$ 200 million 
  Generate ROE of above 20%

4-year investment plan
  TBC Bank will be investing, consistent with its 8.34% shareholding, between three and five million US dollars per year, 

subject to reaching appropriate KPIs by the merged entity

22

TBC BANK annual report and accounts 2018

UZBEKISTAN
In 2018 we started to explore the Uzbekistan market and develop a strategy for entry into it. The plan is still in its conceptual 
phase and subject to approvals, including from the local authorities. Therefore, the project could change as we progress.

We aspire to build a greenfield, next generation bank for retail and MSME customers with a primary focus on digital channels 
including our fully-digital bank Space. We also plan to operate smart, asset-light branches with digital offerings. 

We would like to establish the bank in partnership with international financial institutions and a local partner. Our plans 
foresee a minimum 51% shareholding and an initial investment of US$ 20-30 million. We have already secured interest from 
EBRD and IFC and we are in the process of finding a local partner. 

WHY UZBEKISTAN?

  A very attractive market with a large and growing population of 32 million and with retail and MSME loans to GDP ratio1 of 

below 5% as of the end of 2017

  Shared history and good cultural links
  Right time given the ongoing reforms process with the involvement of former Georgian government officials 
  Both Uzbekistan and Georgia are included into China’s One Belt One Road initiative

CURRENT PROGRESS

  Opening pilot branch in March 2019 for a proof of concept 
  Implementing core banking with local IT company
  Developing multichannel including Space 

MEDIUM TO LONG-TERM FINANCIAL TARGETS ONCE THE LICENSE IS GRANTED

  Achieve sustainable ROE up to 25%
  Cost to income ratio below 35%

OUTLOOK FOR 2019
Going forward, we will continue to concentrate our efforts on implementing our digital strategy and building ecosystems as 
well as further enhancing our leadership position in terms of customer experience. At the same time, we will carry on with our 
agile transformation, improving data analytics capabilities and further optimising our cost structure. In terms of international 
expansion, we will closely monitor the implementation of our strategy in Azerbaijan and aspire to secure banking license 
in Uzbekistan by the end of 2019 and launch our operations there. We expect that our Uzbek and Azerbaijan subsidiaries 
together will contribute c. 30% to the Group’s loan book in medium to long term. 

1  Source: CBU and commercial banks

TBC BANK annual report and accounts 2018

23

TBC BANK’S NEW 
HEAD OFFICE

Tbilisi Business Centre is the name of TBC Bank’s new head office, 
a unique combination of a cultural hub and an innovation lab. With 
its contemporary design, the complex will be energy efficient and 
will incorporate innovative technologies. Providing an ecologically 
clean environment with greenery and varied recreational zones, the 
Tbilisi Business Centre proposes a transition from a traditional closed 
and introverted working model, towards a flexible, open and more 
comfortable working environment. The design of the new head office 
was inspired by the traditional Georgian “Shatili” towers, where the 
terraced layout and large balconies of the architectural structures 
harmoniously merge with the landscape. The design of the new head 
office is by the international architecture firm, UNStudio, founded 
by Ben van Berkel. The opening of the complex is scheduled to take 
place within three years.

“We are building a completely new type of complex that has no 
equivalent in Georgia. While working on the concept for the new 
head office we incorporated TBC Bank’s strategy, vision and core 
values. The project will also serve as a catalyst for the development 
of a new area of the city, promoting socio-economic development 
through the creation of a financial knowledge centre and an 
innovation platform” – commented Frans van Vuure, Director and 
Senior Architect at UNStudio.

DIVISIONAL REVIEW

RETAIL BANKING

2018 HIGHLIGHTS

40.0%

54.6%

RETAIL LOAN MARKET SHARE1

RETAIL DEPOSIT SHARE IN TOTAL PORTFOLIO

41.2%

c. 2.3 million customers

RETAIL DEPOSIT MARKET SHARE1

AROUND 83% OF ADULT POPULATION IN GEORGIA

45.3%

90.6%

RETAIL LOAN SHARE IN TOTAL PORTFOLIO

OFFLOADING RATIO 

OVERVIEW
TBC Bank is the leader in Georgia’s retail banking segment, ranking first in terms of both deposits and loans, with market 
shares of 41.2%1 and 40.0%1 respectively. We operate a customer-centric service model and offer our clients a full range of 
banking products through our advanced omni-channel distribution platform with strong focus on digital channels. As a result 
90.6% of our transactions are conducted remotely with Internet and mobile banking applications being our customers’ most 
preferred communication channels. As the country’s leading service provider in retail banking, we differentiate ourselves by 
our exceptional customer experience, world-class digital channels, most trusted brand and advanced analytical capabilities. 

PROGRESS AGAINST STRATEGIC PRIORITIES IN 2018

Further enhance our customer 
experience

The best service provider 
in Georgia2

Continue to innovate and offer the most 
up-to-date digital solutions on the market

Introduced an innovative and safe way of 
transferring money via chat extension,Ti-Transfer
Enriched our products offering via Internet and 
mobile banking applications

Please see below for more information

Increase the number of customers in 
the affluent segment

Number of TBC Status customers increased 
by 36.1% YoY and reached up to 41,000

Increase assets under management in 
the high-net-worth individuals (HNWI) 
segment

Assets under management3 in HNWI segment 
increased by 9.8% YoY to GEL 2,151 million

1  Based on data published by the National Bank of Georgia as of 31 December 2018; in this context retail refers to individual customers
2  Based on survey conducted by independent research company IPM among retail segment in December 2018
3  AUM includes deposits, bonds and equity shares

26

TBC BANK annual report and accounts 2018

OMNI-CHANNEL DISTRIBUTION PLATFORM

c.529,000 internet or
mobile banking users

The award-winning Internet and mobile 
banking applications

c.17,000 POS terminals and 
c.3,300 self-service terminals
The wide network of POS and
self-service terminals

95% of our customers
answered within 15 seconds

The best-in-class call center with first 
voice biometric recognition system (c. 
231,000 voicprints taken)

149 branches
The wide network of branches
with a customer centric design

c.1,200 ATMs
The largest ATM network in Georgia 
together with partner banks

c.241,000 users
The first Georgian-speaking
chat-bot, Ti-Bot, available
through Facebook Messenger

TBC BANK annual report and accounts 2018

27

DIVISIONAL REVIEW CONTINUED

RETAIL SUB-SEGMENTS
We  serve  more  than  2.3  million  retail  customers, 
accounting  for  about  83%  of  the  total  Georgian  adult 
population. In order to serve our clients more effectively, 
we  have  grouped  our  retail  customers  into  three  sub-
segments:  high-net-worth  individuals  (HNWI),  affluent 
customers  (TBC  Status),  and  mass  retail.  This  allows  us 
to offer the most comfortable banking experience to each 
customer.

Number of clients 
Loan book share 
Deposit share 
Cross-selling ratio

Mass retail 

c. 2.3 million
51.1%
38.7%
3.65 

TBC 
Status  HNWIs

c.41,000 c.2,400
46.4%
2.5%
30.6% 30.7%
6.51 
8.55 

TBC Bank was the first bank to introduce private banking 
services  in  Georgia  more  than  10  years  ago  and  to 
establish high standards of service. We strive to be the first 
choice for private banking customers and are committed to 
gaining a deep understanding of clients’ needs and goals 
in order to provide them with complete and personalised 
range  of  solutions  and  to  build  a  lifelong  partnership.  In 
recognition of our continuous efforts to deliver exceptional 
private banking services, in 2018 TBC Bank was named the 
Best  Private  Bank  in  Georgia  by  the  Professional  Wealth 
Management  (PWM)  and  The  Banker  magazines  for  the 
fourth time.

TBC STATUS
TBC  Status  serves  around  41,000  affluent  customers  in 
Georgia and provides them with special banking experience 
tailored  to  their  specific  needs.  Our  value  proposition  is 
comprised of:

individual approach and long-lasting relationship;

  exceptional customer experience;
  highly professional and experienced personal bankers;
  personalised banking products and services;
  dedicated multi-channel with extended capabilities and 

a strong digital focus;

  various lifestyle offerings through TBC Status concierge;
  exclusive events and special discounts for the country’s 
main cultural events, including TBC Bank’s annual Jazz 
Festival.

As  our  customers’  comfort  is  of  utmost  importance  for 
us, we continually upgrade our digital offerings and allow 
them to conduct most of their daily transactions remotely. 
As a result, the mobile and Internet banking penetration 
level stood at as high as 82.7% among Status clients as of 
31 December 2018 up by 3.5 pp compared to a year earlier. 

1  Based on management accounts

Should customers need a personal consultation with their 
banker, they are attended to in a comfortable service space 
designed  especially  for  them.  We  have  around  70  TBC 
Status areas in 27 branches. 

Highlights1
2,158 mln
up by 38.7% YoY - TBC Status loan book
1,563 mln
up by 23.9% YoY - TBC Status deposit book

HIGH-NET-WORTH INDIVIDUALS (HNWI)

We serve more than 2,400 HNW resident and non-resident 
individuals  from  over  40  countries.  We  provide  our  HNW 
customers with tailor-made banking products and services, 
as  well  as  advise  them  in  relation  to  various  investment 
opportunities  in  Georgia.  We  also  have  a  representative 
office in Israel, TBC Invest, which allows us to attract non-
resident clients from Israel more effectively. 

We  serve  our  high-net-worth  clients  in  VIP  service  areas, 
which combine luxury, comfort and privacy. Most experienced 
personal bankers act as consultants and wealth planners to 
build lifelong relationships with our high-net-worth clients.

We offer our HNWI sophisticated brokerage and investment 
banking services through our wholly owned subsidiary, TBC 
Capital. In 2018, the majority of bonds issued by TBC Capital 
were acquired by our HNW individuals, which allowed them 
to  diversify  their  investments.  In  addition,  we  have  also 
developed  an  exclusive  investment  product  in  partnership 
with LS Opportunities Fund - Frontier Senior Income (FSI), 
a  Luxembourg-domiciled  investment  vehicle  managed  by 
Thales  Investments.  The  fund  invests  in  a  well-diversified 
portfolio, with strictly controlled credit and operational risks.

MAIN ACHIEVEMENTS IN 2018

In 2018, our retail loan book grew by 18.1%2 to GEL 4,699 
million,  mainly  driven  by  an  increase  in  mortgages, 
which  represented  57.7%  of  the  retail  book.  Slowdown 
in  consumer  lending  is  attributable  to  the  reduction  in 
the unsecured loan portfolio related to NBG regulation 
adopted in May 2018. Over the same period retail deposits 
increased by 16.6% to GEL 5,104 million, supported by the 
growth of both term and current and savings accounts. 
More information about the financial performance of the 
retail segment is provided under the section “Financial 
Review” on pages 90 to 106. 

28

TBC BANK annual report and accounts 2018

 
 
In order to optimise the operational costs we started a 
branch  optimization  project  which  foresees  switching 
the  service  model,  from  product-centric  to  customer-
focused. The plan is to replace existing branch positions 
with universal sales staff – financial advisors and service 
managers  –  for  a  more  integrated  customer  relation 
system. In 2018 the project was piloted in two branches 
and we are planning to roll out this model across all  TBC 
Bank branches.
In terms of digitalization, we have achieved outstanding 
results in 2018: 

 „  During  the  year  several  new  products  were  added 
to  the  Internet  and  mobile  banking  applications 
including: renewal and limit change of credit cards, 
purchase of payment protection insurance and car 
accident  risk  insurances,  purchase  of  car  parking 
permit and automatic payment of car fines. 

 „  By  the  end  of  the  year,  our  mobile  banking 
penetration increased by 5.6 pp and reached 37.0%, 
while  our  mobile  or  Internet  banking  penetration 
level grew by 3.3 pp and totaled 43.7%. 

 „  We  also  pride  ourselves  that  in  2018  our  Internet 
bank has been named the world’s “Best Integrated 
Consumer  Banking  Site”  by  Global  Finance 
magazine in addition to multiple digital country and 
regional (CEE) awards. 

  Ti-bot, 

the  first  Georgian-speaking  chatbot, 

is 
increasingly  popular  among  our  clients.  Since  March 
2018 Ti-bot has received around 14.4 million messages 
and attracted around 241,000 customers. In addition to 
the simple transactions that Ti-bot can perform, in 2018 
we added an innovative and safe money transfer system 
via chat extension, Ti-Transfer. Developed in partnership 
with  industry  leader  Pulsar  Al,  Ti-transfer  has  already 
gained international recognition and it was named “Best 
Alternative Payments Project” at the Payments Awards 
ceremony organised by FStech and Retail Systems.  
  We have also achieved strong results in the card business:

 „  After  the  successful  launch  of  a  new  loyalty 
programme  in  2017,  Ertguli,  our  credit  card  sales 
continue to increase and our market share reached 
44.9%3 by the end of 2018.

 „ On the debit card side, in August 2018 we launched a 
new product-“My Payroll Card”, for payroll and self-
employed customers, who receive their salaries by 
cash or in another bank and are not inlcuded in our 
standard payroll programme. This card allows such 
customers  to  accumulate  their  monthly  income 
and  to  benefit  from  simplified  procedures  in  case 
they  need  credit  products.  The  card  proved  to  be 
successful and since its introduction we issued more 
than 26,000 cards. 

 „  We  are  also  increasing  our  engagement  with 
younger  Georgians  by  offering  them  special  youth 
cards tailored for their needs. We have partnership 
agreements  with  all  large  universities  in  Georgia 
covering around 48.0% of all students in Georgia.
 „  Additionally,  at  the  end  of  2018  we  introduced 
gift  cards  in  collaboration  with  Georgia’s  largest 
shopping centres.

  We continue to leverage on our advanced data analytics 
capabilities and during 2018 we implemented a thorough 
market study across the globe in order to identify best 
practices  for  analytics  use  cases  and  assessed  their 
relevance  for  TBC  Bank.  Based  on  our  analysis,  we 
identified  relevant  use  cases  for  each  division  and 
developed  the  roadmap  for  the  next  3  years.  The  first 
project  was 
in  November  2018  and 
envisaged optimizing consumer credit pricing and credit 
limit  management  in  order  to  improve  profitability  in 
consumer  lending.  We  plan  to  launch  more  projects 
during 2019. In parallel, we are building strong in-house 
analytical team by recruiting and training the best talents 
and we are developing big data infrastructure. 

implemented 

STRATEGY 2019

  Strong  focus  on  customers:  develop  value  added 
services  around  our  customer  sub-segments  in 
order to increase their engagement and customer 
experience

  Continue 

to  strengthen  our 

technological 
leadership  by  introducing  the  most  innovation 
digital solutions on the market

  Transform  into  data  driven  company  and  further 
develop  our  advanced  data  analytical  capabilities 
in order to increase our profitability and efficiency 
levels,  as  well  as  increase  customer  experience 
and engagement

2  Growth without re-segmentation effect - In Q1 2018, GEL 236 mln 

was transferred from retail to MSME portfolio

3  Based on NBG data

TBC BANK annual report and accounts 2018

29

 
 
“Ti Bot is the perfect partner for the young generation. I have been using it since its launch as it allows 
me to perform daily banking transactions, such as mobile top up and P2P transfer in very simple and 
interactive way. I especially enjoy communicating with Ti Bot though sending voice messages, as I am 
always in a hurry and need to get information quickly,” 

Rima Tsagareishvili, 
Branch manager at Yves Rocher cosmetic store

“I am very excited about Ti Bot as it is fun and easy to communicate with. Conducting banking operations 
through Facebook messenger suits perfectly young people who spend a great deal of time on Messenger 
and  feel  much  more  comfortable  chatting  with  Ti  Bot  rather  than  logging  on  to  a  mobile  banking 
application. My favorite feature is the latest addition, Ti transfer, which allows me to send money to my 
friends, while talking with them in messenger without leaving the conversation”. 

Zviad Tatunashvil, 
Philology student at Tbilisi State University,

30

TBC BANK annual report and accounts 2018

RETAIL CASE STUDY

THE YOUNG
GENERATION
BEFRIENDS TI-BOT

Ti  Bot  is  the  first  Georgian-speaking  chatbot  available  via  Facebook 
messenger.  It  is  an  innovative  and  fun  channel,  which  allows  our 
customers to perform simple banking transactions, as well as provides 
useful information about TBC Bank products, entertainment events and 
weather forecast. We value our clients’ feedback to add new features 
and capabilities in order to constantly improve the customer experience. 
For this purpose, we have created a special Facebook group where our 
digital savvy customers can send their recommendations and comments 
about our Ti Bot.     

Rima  Tsagareishvili  is  a  branch  manager  at  Yves  Rocher  cosmetic 
store and an active contributor to our Facebook group. She is actively 
involved in testing our Ti Bot and provides valuable insights.

Zviad Tatunashvil, a Philology student at Tbilisi State University, helps us 
in testing Ti Bot by providing useful suggestions on how to make it better. 

TBC BANK annual report and accounts 2018

31

DIVISIONAL REVIEW CONTINUED

CORPORATE INVESTMENT
BANKING (CIB)

2018 HIGHLIGHTS

37.4%

30.6%

CORPORATE LOAN MARKET SHARE1

CORPORATE LOAN SHARE IN TOTAL PORTFOLIO

41.2%

34.5%

CORPORATE DEPOSIT MARKET SHARE1

CORPORATE DEPOSIT SHARE IN TOTAL PORTFOLIO

47.4%

c.2,800

CORPORATE GUARANTEE MARKET SHARE1

NUMBER OF CUSTOMERS

OVERVIEW
TBC Bank is the market leader in the corporate segment in Georgia, leading in all core corporate banking products including 
loan, deposit and guarantee portfolios. We serve more than 2,800 corporate clients and have a well-diversified portfolio with 
strong presence in all sectors of the Georgian economy. We employ more than 120 highly skilled banking professionals with 
deep and extensive sector knowledge. Our bankers offer tailor-made solutions to the businesses and seek to optimise their 
financial and capital structure as well as assist them in growing and developing their businesses. To respond to the more 
sophisticated product requirements of our clients, we are also actively developing investment banking services through our 
wholly owned subsidiary TBC Capital. We differentiate ourselves through an advisory-focused business model, an exceptional 
customer  experience,  an  advanced  trade  finance  and  strong  project  finance/syndication  capabilities,  as  well  as  highly 
experienced and professional team. 

Corporate loan book breakdown by sectors

1%

1%

3%

4%

1%

3%

5%

5%

7%

3%

1%

24%

14%

14%

14%

32

TBC BANK annual report and accounts 2018

Energy & Utilities

Real Estate

Food Industry

Hospitality & Leasure

Communication

Construction

Trade

Healthcare

Automotive

Metals & Mining

Agriculture

Services

Tranportation

Other

Financial Services

PROGRESS AGAINST STRATEGIC PRIORITIES IN 2018

Further accelerate the development
of the capital markets and investment 
banking business in Georgia and increase 
our footprint in this area in the region

The bonds issued and listed by TBC Capital 
increased by 400% YoY and amounted to
GEL 305 million, which represented 55% of 
total bonds issued  and listed on Georgian Stock 
Exchange in 2018

Further strengthen our coverage in 
Georgia’s regions and in
the mid-corporate segment

Credit portfolio and net interest income of 
such customers grew by 28.4% and 29.4% YoY 
respectively 

Increase penetration of corporate
clients through the TBC Bank’s
services and products

The volume and number of POS transactions of 
our corporate clients grew by 156%
and 145% YoY respectively 

1  Based on data published by the National Bank of Georgia as of 31 December 2018; in this context corporate refers to legal entities

TBC BANK annual report and accounts 2018

33

DIVISIONAL REVIEW CONTINUED

MAIN ACHIEVEMENTS IN 2018

In  2018,  we  achieved  outstanding  results  in  terms  of 
client acquisition in both the large and mid-corporate 
segments. Our corporate loan book grew by 24.6%1  YoY 
and reached GEL 3,177 million leading to a market share 
of 37.4% up by 1.4pp. Corporate deposits increased by 
29.0%2 YoY and reached GEL 3,231 million resulting in 
a market share of 41.2% up by 3.3pp. More information 
about  the  financial  performance  in  the  corporate 
segment is provided under section “financial review” on 
pages 90 to106. 
In  2018,  TBC  Bank  served  as  the  sole  mandated  lead 
arranger  for  the  largest  M&A  transaction  in  Georgia, 
which allowed us to position ourselves as a large project 
acquisition  powerhouse.  Silknet,  Georgia’s  leading 
telecommunications  operator,  acquired  Geocell,  the 
country’s second largest mobile operator for US$ 151.7 
million.  The  transaction  was  the  Georgia’s  largest 
syndicate  consisting  of  nine  participants,  including 
Georgian and regional banks, as well as the largest debt 
facility  arranged  from  local  banks  amounting  to  US$ 
133  million.  Out  of  the  total  financing,  US$  10  million 
was raised in bonds and TBC Capital acted a sole lead 
arranger of private bond placement.
In  2018,  our  guarantee  portfolio  increased  by  51.1% 
YoY and reached GEL 1,301 million, leading to a market 
share  of  47.4%3.  The  prestigious  international  awards 
have  recognized  our  strong  trade  finance  capabilities: 
the Asian Development Bank named TBC Bank “Leading 
Partner Bank in Georgia in Trade Finance 2018”, while 
Global  Finance  awarded  us  “The  Best  Trade  Finance 
Provider in Georgia 2019”. 
In  terms  of  investment  banking  activities,  in  2018  we 
completed  several  notable  transactions.  TBC  Capital 
was the sole lead arranger for Silknet4, Nikora Trade5, 
TBC Leasing6, Lisi Lake Development7, Georgian Beer 
Company8, BSTDB and FMO bonds via public and private 

placements. The bonds issued and listed by TBC Capital 
during the year increased by 400% YoY and amounted to 
GEL 305 million, which represented 55% of total bonds 
issued and listed on Georgian Stock Exchange in 2018. 
During the year, TBC Capital also served as advisor to 
Georgian Beer Company8 and Lisi Lake Development to 
obtain and maintain a global credit rating. Furthermore, 
TBC  Capital  published  two  comprehensive  research 
reports:  Fixed  Income  Securities 
in  Georgia  and 
Georgian  FMCG  Sector  Analysis.  The  full  reports  can 
be  viewed  at  www.tbcresearch.ge  under  TBC  Capital 
Reports  section.  In  recognition  of  our  efforts,  in  2018 
EMEA  Finance  magazine  named  TBC  Bank  “Best 
Investment Bank in Georgia 2017” and TBC Capital the 
“Best Broker in Georgia 2017.”

  Our  client-centric  approach  and  tailor-made  product 
offerings  were  translated  into  a  strong  cross-sell 
platform  for  our  corporate  clients.  The  number  of 
corporate  clients’  payroll  accounts  increased  by  16% 
YoY and reached 148,000, while payroll fund went up by 
30% YoY totaling GEL176 million. Over the same period, 
the number of POS transactions grew by 145% YoY to 62 
million, while the respective volumes went up by 156% 
YoY and reached GEL 2,625 million.

STRATEGY 2019

  Further  increase  penetration  of  corporate  clients 

by providing them with tailor-made solutions

  Further  strengthen  coverage  of  Georgian  regions 

and growing mid-corporate segment

  Further  enhance  the  role  of  TBC  Capital  in  the 

development of capital market in Georgia

1  Growth without re-segementation effect - In Q1 2018 GEL 66 was   

transferred from MSME to corporate loans

2  Growth without re-segmentation effect - In Q1 2018, GEL 78 mln   
  was transferred from MSME to corporate deposits portfolio
3  Based on data published by National Bank of Georgia as of 31  

December 2018

4  Silknet is a leading telecommunication company in Georgia.
5  Nikora Trade is a leading food producer company in Georgia.
6  TBC Leasing is a leading leasing company in Georgia and a  

subsidiary of TBC Bank

7  Lisi Lake Development is a leading developer company in Georgia.
8  Georgian Beer Company is a leading producer of beverages

in Georgia

34

TBC BANK annual report and accounts 2018

 
 
 
 
 
 
 
 
 
 
TBC BANK annual report and accounts 2018

35

“Our successful partnership with TBC Bank began in 2017 and since then it has become our house 
bank, providing not only core banking products, but also consultations on various financial issues. I 
would like to especially thank TBC Bank’s Corporate and Investment Banking team for its outstanding 
support and professionalism during the complex process of Geocell’s M&A. Going forward, we are 
committed  to  further  developing  our  business  and  delivering  valuable  services  to  our  society  with 
support of our partner TBC Bank”. 

Davit Mamulaishvili, 
CEO of Silknet

36

TBC BANK annual report and accounts 2018

CORPORATE CASE STUDY

SILKNET/GEOCELL - 
GEORGIA’S LARGEST 
M&A TRANSACTION 

Silknet is one of the country’s largest provider of telecommunication 
services.  The  company  offers  a  wide  range  of  telecommunication 
products  including  Internet,  TV  and  fixed  telephone  services  to 
corporate and individual clients. 

In March 2018, Silknet acquired a 100% holding in Georgia’s second 
largest  mobile  operator,  Geocell  LLC.  The  acquisition  was  valued  at 
US$ 151.7 million, making it the largest M&A transaction ever on the 
Georgian market. The transaction creates a major convergent telecom 
operator  in  Georgia  with  Internet  and  fixed  telephony  subscribers’ 
market  shares  of  34%  and  51%  respectively1;  it  will  also  provide 
Georgian  consumers  with  an  enhanced  access  to  voice  and  data 
services as well as exclusive global content.

TBC Bank acted as a sole mandated lead arranger for financing this 
transaction  through  organizing  the  largest  debt  facility  in  Georgia, 
amounting to US$ 133 million. It was also Georgia’s largest syndicate 
consisting of nine participants including local and regional banks. In 
addition,  TBC  Capital,  our  wholly-owned  subsidiary,  acted  as  a  sole 
lead arranger for a private bonds placement in the amount of US$ 10 
million. Through this transaction TBC Bank positioned itself as a large 
acquisition powerhouse.

1 Data as of 31 December 2018, Source: www.gncc.ge

TBC BANK annual report and accounts 2018

37

DIVISIONAL REVIEW CONTINUED

MICRO, SMALL AND MEDIUM
ENTERPRISES SEGMENT

2018 HIGHLIGHTS

65%1

OF NEWLY REGISTERED LEGAL ENTITIES
CHOSE TBC BANK

24.1%

c.130,000

CUTOMERS

92.5%2

MSME SHARE IN TOTAL LOAN BOOK2

OFFLOADING RATIO OF MSME

10.9%

MSME SHARE IN TOTAL DEPOSIT PORTFOLIO

78%3

NPS

OVERVIEW

We are the leading partner bank for micro, small and medium enterprises (MSMEs) in the country. In 2018, 65% of all newly 
registered legal entities in Georgia chose TBC Bank. Our key differentiators are an exceptional customer experience, best in 
class financial products and services, extensive business support programme, as well as innovative solutions. We are the 
only bank in the region4 offering fully digital on-boarding, which enables legal entities to become our customer by registering 
online at www.businessregistration.ge. In December 2018, the fully digital on-boarding ratio was 16%. In addition, our strong 
digital channels enable our customers to conduct most of their transactions online: as a result, the offloading ratio stood as 
high as 92.5% by year-end. We also pride ourselves on our NPS score3 of 78%, significantly higher than our peer bank.

PROGRESS AGAINST STRATEGIC PRIORITIES IN 2018

Continue to improve our superior 
customer experience

Our NPS score3 increased by 4pp YoY

Further develop our flagship business 
support programme

Launched an innovative B2B platform for 
businesses (www.businesstool.ge)

Please see below for more information

Maintain our focus on digitalization by 
further enhancing our multichannel 
platform

Upgraded our award-winning Internet banking 
for legal entities with new features and intuitive 
design to make it much easier to use 

1  Data is for FY 2018, source: www.napr.gov.ge, the National Agency of Public Registry
2  Excluding cash transactions
3  Based on survey conducted by independent research company IPM among MSME segment in October 2018
4  Region in this context comprises Azerbaijan, Armenia and Georgia

38

TBC BANK annual report and accounts 2018

BUSINESS SUPPORT PROGRAMME
We are the only bank in Georgia offering a full-scale business 
support programme, which includes educational resources 
and  business  blog,  business  support  tools,  an  annual 
business award and start-up programme. All these services 
are united on a single platform: www.tbcbusiness.ge.

Within  our  business  education  programme,  we 
conduct  trainings,  run  conferences,  organise  individual 
consultations  as  well  as  regional  agro  forums.  All  these 
services  are  provided  free  of  charge.  The  aim  is  to  help 
entrepreneurs  to  improve  their  skills  in  areas  such  as 
management,  marketing,  finance  and  taxation  that 
will  support  them  in  developing  their  businesses.  The 
programme was launched in 2013 in partnership with the 
Asian Development Bank (ADB). During 2018 up to 7,500 
business individuals participated in this programme.  

We remain committed to supporting early-stage businesses 
and continue to roll our new offerings within our innovative 
programme  “Startaperi”,  which  was  launched  in  2017. 
Startaperi  aims  to  create  more  successful  startups  in 
Georgia by supporting them with easily accessible capital, 
a  digital  platform  for  advertising  campaigns,  as  well 
as  various  educational  programmes  and  conferences. 
Currently,  we  offer  three  types  of  loans  for  start-ups:  a 
general loan, a specific one for hotels, and special one for 
agro businesses. The programme has gained tremendous 
popularity  and  attracted  around  24,000  companies  since 
launch. Throughout 2018, we have disbursed loans totaling 
around GEL 76 million, up by 180% compared to 2017. 

TBC BANK annual report and accounts 2018

39

  We continue to develop our business support programme 
and  in  2018  we  launched  an  innovative  B2B  platform 
for  businesses  (www.businesstool.ge).  This  platform 
creates a marketplace which connects businesses and 
IT  service  providers  with  each  other  and  encourages 
the development of new software relevant for Georgian 
businesses.  Companies  can  search,  compare  and 
choose  the  most  suitable  software  for  their  needs 
including  computer  programs,  mobile  applications  or 
web  services.  On  the  one  hand,  the  website  supports 
developers in raising awareness of their products, and 
on  the  other  hand,  the  platform  helps  businesses  to 
automate their processes and increase their efficiency.

STRATEGY 2019

  Build  an  ecosystem  for  MSMEs  which  will 
encompass  a  wide  range  of  solutions  need  by 
businesses on every stage of their development

  Focus on innovative and digital offerings

  Provide  outstanding  customer  experience  across 

each component of our ecosystem

DIVISIONAL REVIEW CONTINUED

To  encourage  entrepreneurship  in  Georgia,  since  2016 
we  have  been  organising  the  Annual  Business  Awards 
ceremony,  which  has  become  the  major  business  event 
of  the  year  in  the  country,  attrackting  more  than  1,500 
community  members.  This  year  we  added  two  new 
nominations,  the  “Woman  Entrepreneur  of  the  Year” 
and  the  “Social  Impact  Award”  and  announced  winners 
in  6  categories.  The  event  attracted  16  million  reach  in 
press  and  social  media  while  a  survey  conducted  by  the 
independent  research  agency,  ACT,  showed  that  top-of-
mind awareness of the project reached 76% in 2018.

MAIN ACHIEVEMENTS IN 2018
  We have achieved strong growth: our MSME loan book 
increasing by 23.4%1 YoY to GEL 2,497 million, while our 
deposit  portfolio  increased  by  8.9%2  YoY,  amounting  to 
GEL  1,018  million.  The  results  were  mainly  driven  by 
the increase in loans disbursed to businesses operating 
in  the  following  sectors:  agriculture,  construction,  food 
industry,  hospitality  and  leisure,  as  well  as  services. 
More information about financial performance of MSME 
segment is provided under section “financial review” on 
pages 90 to 106. 

  We  are  the  leading  partner  bank  for  the  government 
programme, “Produce in Georgia” which aims to support 
agriculture,  manufacturing  and  hospitality  industries. 
Within the programme, borrowers can apply for a subsidy 
from  the  government  to  lower  their  interest  expense 
during a grace period. Under this programme, in 2018 we 
disbursed 64 loans for a total amount of GEL 42 million. 
Internet  banking  remains  the  most  widely  used  digital 
channel,  accounting  for  around  71%  of  all  digital 
transactions.  In  2018  we  upgraded  our  award-winning 
Internet banking for legal entities with new features and 
an intuitive design to make it much easier to use. We are 
also proud that the Global Finance magazine named our 
corporate digital bank “Best in Social Media Marketing 
and Services” globally in 2018, a global recognition which 
was  added  to  our  multiple  regional  (CEE)  and  country 
awards in a range of digital banking categories. 

1  Growth without re-segementation effect -  In Q1 2018, GEL 236 

mln was transferred from retail to MSME portfolio and GEL 66 was 
transferred from MSME to corporate loans

2  Growth without re-segementation effect-in Q1 2018, GEL 78 mln 
was transferred from MSME to corporate deposits portfolio

40

TBC BANK annual report and accounts 2018

 
STARTUP SUPPORT PROGRAM - STARTUPERI

Nino  Slepchenko  and  her  husband,  Levan  Vateishvili  run  a  family  start-up  business  “Saini”  and 
are active members of our “Startaperi” programme. They offer customers a wide range of interior 
and  exterior  design  options  with  gorgeous  alphabetical  ornaments,  which  include  vessels,  lamps, 
decorative mirrors, wall decors, mosaic and ceramic tiles. The source of inspiration for their work 
became the Georgian alphabet, “Mkhedruli”.

TBC BANK annual report and accounts 2018

41

“We  are  very  thankful  to  TBC  Bank  for  organising  “Apps  Challenge”  in  Georgia.  It  is  the  first  IT 
competition aiming to promote Georgian software applications and motivate young IT companies to 
create innovative solutions. It is a win-win situation for both IT companies and businesses, since IT 
systems created by Georgian specialists are tailored on local needs and are cheaper than their foreign 
equivalents”.

Levan Meskhishvili, 
founder of System Jet

42

TBC BANK annual report and accounts 2018

MSME CASE STUDY

SYSTEM JET - 
INTRODUCING TECH 
INNOVATIONS FOR
GEORGIAN BUSINESSES 

In 2018 TBC Bank organized its first “Apps Challenge” in partnership with EFSE DF. 
The aim was to foster the creation of innovative software solutions to simplify and 
automatise processes for Georgian businesses. Applicants were required to present 
original  ideas  and  products  new  to  the  Georgian  software  development  market. 
Twenty teams were shortlisted, out of the 78 who participated, and were asked to 
present their ideas to the jury. In the final round of the contest, three winners were 
selected and awarded with monetary prizes by EFSE DF.

The first prize went to a start-up company, System Jet, which developed a software 
enabling beauty salons, aesthetic centers and similar companies to manage their 
daily activities entirely online. This is the first application in Georgia allowing such 
businesses to manage their front office activities, to control their internal business 
processes, as well as to conduct statistical analysis. Some of the features include:

  making reservations in multifunctional calendars;

sending SMS to the customers;
tracking client activity in terms of number of visits and amount of

  money spent;
  controlling flow of money and managing inventory. 

System Jet is user-friendly and easy to navigate. The company also offers trainings 
and maintenance services to its clients. The software was launched in the test mode 
in March 2018 and is already successfully implemented in around 30 companies. 

System Jet plans to use the award to enhance its product with an intuitive design and 
new capabilities, including financial analysis, CRM features and online training videos. 
TBC  Bank  will  also  support  the  company  in  organising  training  and  introductory 
presentations  to  potential  customers  in  order  to  to  increase  awareness  about  the 
application. The company has ambitious plans to scale up its biness to all major cities 
in Georgia during 2019. 

TBC BANK annual report and accounts 2018

43

 
 
DIVISIONAL REVIEW CONTINUED

SPACE

2018 HIGHLIGHTS

c.94,000 customers

c.260,000 downloads

4.8 stars of Apple Store

4.6 stars on  Google play 

OVERVIEW
In May 2018, we launched Georgia’s first fully-digital bank, 
Space.  A  cutting  edge  mobile  application  for  managing 
daily  finances,  this  application  challenges  and  redefines 
the  traditional  banking  experience  by  offering  a  unique 
customer  experience  through  simple  procedures  and 
products, intuitive design, price transparency and instant 
delivery. 

We  believe  that  the  young,  digitally  savvy  generation 
is  looking  for  an  alternative  to  the  traditional  banking 
services – simple, quick to use and free from any kind of 
bureaucracy.  Space  was  created  with  this  idea  in  mind. 
In Space, all products and services are distributed just a 
few clicks away; everything can be done remotely without 
going to a branch. The application is very intuitive and easy 
to use. For instance, in order to apply for a loan one just 
needs to press “+” button, while in order to transfer money 
one clicks “-“ button. 

Space was developed over the course of just 15 months by 
a dedicated team of 35 professionals, in partnership with 
best-in-class players including Amazon Cloud, Pulsar AI, 
Mambu, SalesForce and Corezoid.  

Since  its  launch  in  May  2018  Space  has  exceed  our 
expectations, attracting around 94,000 clients and 260,000 
downloads  by  the  year-end,  while  the  loans  disbursed 
amounted to GEL 15 million as of 31 December 2018.

44

TBC BANK annual report and accounts 2018

PRODUCT DESCRIPTION AND
ITS MAJOR BENEFITS
As a fully-digital bank, Space has no branches and offers 
all  its  products  through  the  mobile  application.  Should 
customers  have  questions,  consultations  are  provided 
online either via Facebook messenger, an in-app chat, or by 
telephone. The registration is very easy as one can become 
a Space client in a few minutes, simply by uploading his/
her ID card or passport and a selfie. 

Currently  Space  is  offering  the  following  products  and 
capabilities:

  remote account opening; 
  consumer loans;
  money transfers; 
  bill payments; 
  debit cards, it is possible to attach other
  bank’s cards as well;
  online Installments for e-commerce.

The  application  is  a  fully  cloud  solution  and  is  easy  to 
integrate with traditional legacy system.  

STRATEGY 2019

  We  aim  to  continue  enhancing  Space  with  new 
products  and  features  and  actively  involving 
customers in the development process in order to 
get instant feedback. We also plan to deploy Space 
in the Azerbaijani and Uzbekistani markets.   

TBC BANK annual report and accounts 2018

45

DIVISIONAL REVIEW CONTINUED

SUBSIDIARIES

TBC INSURANCE
TBC Insurance is a rapidly growing, wholly owned subsidiary of TBC Bank and it is the bank’s main bancassurance partner. 
The company was acquired by the Group in October 2016 and it has grown significantly since then, becoming the second 
largest player on the P&C and life insurance market and the largest player in the retail segment, holding 20.4% and 37.8% 
market shares1  without border motor third party liability (MTPL)  insurance, respectively.

TBC Insurance serves both individual and legal entities and it provides a broad range of insurance products covering motor, 
travel, personal accident, credit life and property, business property, liability, cargo and agro insurance products. The company 
differentiates itself by advanced digital channels, which includes TBC Bank’s award winning Internet and mobile banking 
applications, a wide network of self-service terminals, a web channel, as well as a Georgian-speaking chat bot-B Bot, which 
is available through Facebook messenger. 

GWP by products 

GWP by segments 

5%

19%

32%

25%

26%

44%

Casco

Credit Life

Property

Others

49%

Bancassurance

Retail

SME & Corporate
Business

MARKET OVERVIEW
The  insurance  business  in  Georgia  is  regulated  by  an 
independent body, the Insurance State Supervision Service 
of  Georgia,  which  closely  monitors  insurance  companies 
and sets the minimum and solvency capital requirements.  
There  are  17  insurance  companies  in  the  Georgian  P&C 
and life insurance market with Aldagi and TBC insurance 
being the two largest players with market shares2 of 29.7% 
and 20.4% respectively, as of 31 December 2018, followed 
by GPIH with 14.0%.  

P&C and life insurance market has a high growth potential 
as  it  is  under-penetrated  with  gross  written  premium  to 
GDP standing at around 0.8%2 as of the end of 2018, which 
is  the  second  lowest  among  CEE  countries.  The  density, 
which is measured as gross written premium per capita, is 
also low compared to peer countries standing at US$ 33.43. 
During  2014-2017,  the  P&C  and  life  insurance  market 
has  grown  at  a  compound  annual  growth  rate  of  around 
11.0%,  while  the  growth  rate  accelerated  in  2018  and 

1  Or 19.1% for the total and 31.2% for the retail market shares, with MTPL insurance. Starting from March 1, 2018 border MTPL has been introduced 

and GWP was divided evenly between 17 insurance companies, therefore it has decreased our market share. Source: Insurance State Supervision 
Service of Georgia

2  Or 28.0% and 19.1% respectively, with MTPL insurance. Starting from March 1, 2018 border MTPL has been introduced and GWP was divided evenly 

between 17 insurance companies. Source: Insurance State Supervision Service of Georgia

3  Source: Geostat and Insurance State Supervision Service of Georgia

46

TBC BANK annual report and accounts 2018

reached 34.1%. This was supported by the introduction of a 
compulsory motor third party liability insurance (MTPL) for 
vehicles crossing Georgian borders. The largest products 
on  the  market  are  casualty  and  collision  (CASCO)  and 
property insurance which combined account for 66.0% of 
the total market. 

Going forward, we expect P&C and life insurance market 
to  grow  by  around  15.0%  annually  excluding  compulsory 
MTPL insurance, which is expected to be introduced from 
the  Q3  2019,  increasing  the  market  by  around  GEL  100-
130 million in 2020 leading to an additional growth rate of 
around 35.0%.  

Market composition by products

20%

14%

39%

27%

Casco
Property

Life & PA

Others

MAIN ACHIEVEMENTS AND STRATEGY
In 2018, TBC Insurance achieved strong growth results and 
improved its efficiency. The gross written premium grew by 
91.8% and amounted to GEL 60.1 million, leading to a P&C 
and life insurance market share1 of 20.4% up by 7.1 pp YoY. 
Over the same period, the net combined ratio4  decreased 
by 17.9 pp to 79.3%, and loss ratio5  decreased by 7.3 pp to 
41.7%. As a result, the net profit for the year stood at GEL 
7.3 million almost 8 times higher compared to 2017.

We  achieved  particularly  impressive  results  in  the  retail 
segment, increasing our market share to 37.8%1 up by 9.3 
pp  YoY  and  becoming  the  largest  player  in  P&C  and  life 
insurance  retail  market.  In  terms  of  legal  entities,  TBC 

Insurance faced fierce competition in the SME & Corporate 
market, given that most of the largest client tend to stay 
with  their  insurers  for  loyalty-related  reasons,  or  due  to 
long-term  binding  contracts.  Nevertheless,  we  managed 
to  increase  our  P&C  and  life  insurance  market  share  of 
legal  entities  from  4.5%  to  10.4%  in  2018  and  attracted 
some leading companies in Georgia. At the end of 2018, we 
also launched the SME Bancassurance web portal, which 
will help us to increase penetration in the underpenetrated 
SME market.

Going forward, TBC Insurance plans to further strengthen 
its positions on the market and become the number one 
insurance  company  in  Georgia  in  the  medium-term  with 
the highest net promoter score (NPS) among the industry 
players in the country. 

Strategic priorities
P&C and life insurance-
Market share1 
P&C and life insurance 
retail market share1 
Offloading ratio6  in 
voluntary retail sales
NPS in claims service7

2018

Mid-term target

20.4%

37.8%

29.3%
68.0%

Above 30%

Above 40%

Above 40%
Above 65%

TBC LEASING
TBC  Leasing  was  founded  in  2003  by  TBC  Bank,  which 
currently  holds  99.6%  interest.  This  year,  TBC  leasing 
celebrated its 15th anniversary and during all these years 
the company has worked hard to gain its strong expertise 
and leading market position. As of 31 December 2018, TBC 
Leasing’s  market  share8  stood  at  72.3%  and  its  portfolio 
amounted  to  GEL  206.0  million  with  approximately  3,600 
customers.  

TBC Leasing serves both individuals and legal entities and 
provides  comprehensive  leasing  solutions  and  advisory 
services  including  financial  leasing,  operating  leasing, 

4  Net insurance claims plus acquisition costs and administrative 

expenses divided net earned premium
Incurred losses divided by earned premium

5 
6  Number of sales conducted in digital sales divided by total number 

of retail voluntary sales
7  Based on the internal survey
8  Based on internal estimates

TBC BANK annual report and accounts 2018

47

DIVISIONAL REVIEW CONTINUED

sales and leasebacks tailored to customers’ needs. Legal 
entities  account  for  around  85.0%  of  our  portfolio  with 
services,  construction,  health  care  and  production  being 
the largest sectors. Our retail portfolio is comprised of new 
and used cars with respective shares of 33.7% and 67.3% 
in  total.  Our  retail  customers  are  served  at  our  service 
centers,  while  we  use  the  bank’s  channels  to  sell  our 
products to MSME and corporate customers.  

In 2018 the company achieved strong growth increasing its 
legal entities’ portfolio by 33.5% YoY to GEL 175.0 million, 
while  its  retail  portfolio  grew  by  118.8%  YoY  to  GEL  31.0 
million. Overall the leasing portfolio grew by 41.8%.

The company also actively cooperates with governmental 
projects,  “Produce  in  Georgia”  and  “Agriculture  Projects’ 
Management Agency” (APMA), which aims to support the 
development of the manufacturing, service and agriculture 
industries  by  subsidizing  companies’  interest  expenses.  
During  the  year,  we  have  issued  GEL  24.5  million  leases 
within  these  programmes.  We  also  strive  to  increase 
awareness  of  leasing  solutions  to  startup  companies  for 
whom leasing is an affordable and particularity convenient 
option to obtain the necessary equipment. In addition, we 
strive to contribute to preserving the environment through 
financing energy efficient equipment and appliances. 

In  2019  we  plan  to  develop  supplementary  services  to 
our  clients,  including  a  new  portal  which  will  allow  our 
customers to control their payment schedule and financial 
reports  on-line,  as  well  as  enhance  our  management 
information  and  customer  relationship  management 
systems. We also plan to cooperate with TBC insurance to 
cross-sell our products.

TBC PAY
TBC Pay is one of Georgia’s leading payment companies. It 
was founded in 2008 by TBC Bank and it is its wholly owned 
subsidiary. TBC Pay operates a wide network of self-service 
terminals all over the country, which allow individuals to 
perform  payments  for  various  daily  services  instantly  in 
the interactive mode on a 24-hour basis. Payments can be 
made in cash or using a debit or credit card. The company 
also  operates  an  online  platform  (www.tbcpay.ge),  which 
has the same functionality as self-service terminals.

1  Wissol Petroleum Georgia is a leading petroleum company in Georgia
2  Socar Georgia Petroleum is a leading petroleum company in Georgia
3  Gepha is the leading pharmacy retailer in Georgia

48

TBC BANK annual report and accounts 2018

To meet the demands of the rapidly expanding payments 
business, in 2018 we added 491 self-service terminals, up 
by 17.6% compared to the previous year and we currently 
have 3,281 terminals in operation. Over the same period, 
the number of transactions increased by 9.5% YoY to 43.3 
million,  while  the  volume  of  transactions  went  up  69.7% 
YoY to reach GEL 2,327.2 million.

This  year,  we  achieved  strong  results  in  relation  to  our 
cash  management  business  which  we  launched  at  the 
end of 2017. This service is designed for companies with 
a large volume of cash operations, allowing customers to 
deposit  money  directly  to  their  bank  account,  which  will 
appear  instantly  on  their  electronic  statement.  During 
2018, we attracted several large retailers including Wissol 
Petroleum Georgia1, Socar Georgia Petrolium2, and Gepha3. 
Currently, we operate around 131 such special terminals, 
and  the  volume  of  such  transactions  amounted  to  GEL 
461.8 million in December 2018 up by around 100% year-
on-year.  We  plan  to  further  expand  this  business  during 
2019.

We continue to enhance our online payment platform and 
in  2018  we  have  added  several  features  to  it,  including 
payment  template  management,  SMS  reminder  for  bill 
payments and card-to-card instant transfer service, which 
allows  customers  to  transfer  money  between  Georgian 
bank cards instantly. In 2019 we will introduce an e-wallet, 
which will be integrated in our self-service terminals and 
online  platform  and  give  an  opportunity  to  our  clients  to 
conduct electronic transactions without using their credit 
cards. TBC Pay mobile application will follow shortly after, 
introducing the easiest instant money transfer service.

During 2019, we will continue to grow our cash and online 
payments business in Georgia by continually improving the 
customer  experience,  adding  new  products  and  features 
to  our  online  platform  and  self-service  terminals  and 
providing  the  most  comfortable  and  effective  service  to 
customers in Georgia.

TBC CAPITAL
TBC  Capital  is  TBC  Bank’s  wholly  owned  investment 
banking  subsidiary  and  a  licensed  broker-dealer  in 
Georgia. It is an integral part of TBC Bank’s corporate and 
investment  banking  franchise.  Its  main  lines  of  business 
include corporate advisory services, both debt and equity 
capital markets, brokerage services and market research.
TBC  Capital  is  also  a  shareholder  of  the  Georgian  Stock 
Exchange and plays an active role in the development of 
its  infrastructure  and  the  integration  of  domestic  capital 
market into international markets. 

Whilst the capital market related legislation and regulatory 
environment  is  still  evolving  in  Georgia,  the  demand  for 
capital  markets  products  and  corporate  finance  advisory 
services  continues  to  grow  among  the  country’s  large 
corporates.  We  believe  that  the  anticipated  pension 
reforms,  which  came  into  force  on  1st  January  2019,  will 
lead to significant change, boosting the development of the 
securities’ market and creating long-term GEL liquidity.  

To capture this opportunity, TBC Capital has emerged as a 
player with strong suite of investment banking products and 
services helping clients to achieve their strategic corporate 
goals and growth objectives. In 2018, we widened the team, 
positioning TBC Capital to benefit from increased capital 
markets  activity  in  Georgia  and  the  region4.  Our  focus  in 
2019 remains to further broaden the investment banking 
transaction coverage in Georgia and across the region4 as 
well as enhance brokerage and research business units.

More  information  about  TBC  Capital  can  be  found  in  the 
corporate and investment banking section on pages 32 to 37.

INTERNATIONAL OPERATIONS
Most of TBC Bank’s operations are conducted in Georgia 
(99.8% of total assets). However, we have two international 
subsidiaries, one in Azerbaijan and one in Israel. 

TBC Invest 
TBC Invest is a representative office of TBC Bank in Israel 
that  acts  as  an  intermediary  with  Israeli  clients,  offering 
information regarding products, fees and interest rates on 
TBC Bank’s products. 

TBC Kredit 
TBC Kredit is a non-banking credit organisation that has 
operated in Azerbaijan since 1999. It mainly focuses on the 
SME, consumer and mortgage lending sectors. Since 2008 
TBC Bank owned 75.0% of TBC Kredit. In August 2018, TBC 

Bank  has  purchased  the  remaining  25.0%  from  Enclude 
LTD,  becoming  100%  shareholder  of  TBC  Kredit.  In 
January 2019, TBC Bank signed a shareholder agreement 
with Nikoil Bank to develop its business in Azerbaijan by 
merging TBC Kredit with Nikoil Bank (More information is 
given on page 22).

TBC Kredit’s total loan portfolio stood at GEL 31.6 million 
at 31 December 2018. SME lending accounted for 37.2% of 
the total, while consumer and mortgage loans accounted 
for a respective 45.3% and 17.5%.

OTHER LOCAL SUBSIDIARIES 
The Group also includes the following subsidiaries:  

United Financial Corporation is the largest card-processing 
centre  in  Georgia,  serving  eight  banks,  seven  financial 
institutions  and  two  loyalty  companies.  Its  services  fully 
comply with VISA International and MasterCard Worldwide 
regulations, as well as payment card industry data security 
standards. 

Real Estate Management Fund and Mali manage property 
that TBC Bank has repossessed for future sale. 

Banking  Systems  Service  Company  provides  hardware 
and  software  maintenance  of  ATMs,  POS  terminals  and 
other electronic banking systems.

BG provides asset management service to TBC Bank.

Breakdown of 
total assets

Breakdown of
net income

The Bank
International operations
Other local operations

97.1%
0.2%
2.7%

92.1%
0.4%
7.5%

4  Region in this context comprises Armenia, Azerbaijan and Georgia

TBC BANK annual report and accounts 2018

49

PRINCIPAL RISKS AND UNCERTAINTIES

Risk management is a critical pillar of the Group’s strategy. It is essential to identify emerging risks and uncertainties that 
could adversely impact on the Group’s performance, financial condition and prospects. This section analyses the principal 
risks and uncertainties the Group faces. However, we cannot exclude the possibility of the Group’s performance being affected 
by yet unknown risks and uncertainties other than those listed below. More details regarding risk management practices can 
be found on pages 57 to 69.

The Board has undertaken a robust assessment of the principal risks facing the Group and long-term viability of the Group’s 
operations, in order to determine whether to adopt the going concern basis of accounting. For more information, please see 
the Going Concern and Viability Statements on pages 118 to 119.

1. PRINCIPAL RISK
Credit  risk  is  an  integral  part  of  the  Group’s  business 
activities  

As a provider of banking services, the Group is exposed to the 
risk of loss due to the failure of a customer or counterparty 
to  meet  its  obligations  to  settle  outstanding  amounts  in 
accordance with agreed terms. 

Risk description
Credit  risk  is  the  most  material  risk  faced  by  the  Group 
since  it  is  engaged  mainly  in  traditional  lending  activities. 
The  Group’s  customers  include  legal  entities  as  well  as 
individual borrowers.

Due to high level of dollarization of the Georgia’s economy, 
currency-induced  credit  risk  is  a  component  of  credit 
risk, which relates to risks arising from foreign currency-
denominated loans to unhedged borrowers in the Group’s 
portfolio. Credit risk also includes concentration risk, which 
is the risk related to credit portfolio quality deterioration due 
to large exposures provided to single borrowers or groups 
of  connected  borrowers,  or  loan  concentration  in  certain 
economic industries.  Loses may be further aggravated by 
unfavorable  macroeconomic  conditions.  These  risks  are 
described as a separate principal risks in more details.

Risk mitigation

A  comprehensive  credit  risk  assessment  framework  is 
in  place  with  a  clear  segregation  of  duties  among  parties 
involved  in  the  credit  analysis  and  approval  process.  The 
credit  assessment  process  is  distinct  across  segments, 
and  is  further  differentiated  across  various  product  types 
to  reflect  the  differing  natures  of  these  asset  classes. 
Corporate,  SME  and  larger  retail  and  micro  loans  are 
assessed  on  an  individual  basis,  whereas  the  decision-
making  process  for  smaller  retail  and  micro  loans  is 
largely automated. Individual application underwriting and 
automated underwriting rules are performed by units within 
the  risk  function  that  is  independent  from  origination  and 
business development units.

The Group uses a robust monitoring system to react promptly 
to macro and micro developments, identify weaknesses in 
the credit portfolio and outline solutions to make informed 
risk  management  decisions.  Monitoring  processes  are 
tailored to the specifics of individual segments, as well as 
encompassing individual credit exposures, overall portfolio 
performance  and  external  trends  that  may  impact  on 
the  portfolio’s  risk  profile.  Additionally,  The  Group  uses 
a  comprehensive  portfolio  supervision  system  to  identify 
weakened  credit  exposures  and  promptly  take  early 
remedial actions when necessary.

The Group’s credit portfolio is structurally highly diversified 
industry 
across  customer  types,  product  types  and 
segments  which  minimizes  credit  risk  at  Group  level.  As 
of 31 December 2018 retail segment represented 45.3% of 
the  total  portfolio  which  was  split  between  mortgage  and 
non-mortgage  57.7%  and  42.3%,  respectively.  In  business 
banking, no single industry represented more than 7.5% of 
the total portfolio at the end of 2018.

Collateral  represents  the  most  significant  credit  risk 
mitigation  tool  for  the  Group,  making  effective  collateral 
management one of the key risk management components. 
Collateral  on  loans  extended  by  the  Group  may  include, 
but  is  not  limited  to,  real  estate,  cash  deposits,  vehicles, 
equipment, inventory, precious metals, securities and third 
party guarantees. 

The  Group  has  a  largely  collateralised  portfolio  in  all  its 
segments,  with  real  estate  representing  a  major  share  of 
collateral.  As  of  31  December  2018,  71.6%  of  the  Group’s 
portfolio  was  secured  by  cash,  real  estate  or  gold.  Sound 
collateral management framework ensures that collateral 
serves  as  an  adequate  mitigating  factor  for  credit  risk 
management purposes

2. PRINCIPAL RISK 
The  Group  faces  currency-induced  credit  risk  due  to  the 
high share of loans denominated in foreign currencies in 
the Group’s portfolio.

The potential material GEL depreciation is one of the most 
significant risks that could negatively impact on the portfolio 

50

TBC BANK annual report and accounts 2018

quality due to the large presence of foreign currencies on 
the  Group’s  balance  sheet.  Unhedged  borrowers  could 
suffer from an increased debt burden when their liabilities 
denominated in foreign currencies are amplified.

Risk description
A significant share of the Group’s loans (and a large share 
of the total banking sector loans in Georgia) is denominated 
in  currencies  other  than  GEL,  particularly  in  US$.  As  of 
31  December  2018,  the  NBG  reported  that  57.1%  of  the 
total  banking  sector  loans  were  denominated  in  foreign 
currencies. As of the same date, 60.1% of the Group’s total 
gross loans and advances to customers (before provision for 
loan impairment) were denominated in foreign currencies.

The income of many customers is directly linked to the US$ 
via remittances, or exports in case of business borrowers. 
Nevertheless,  customers  may  not  be  protected  against 
significant fluctuations in the GEL exchange rate against the 
currency of the loan.

The  US$/GEL  rate  remained  volatile  throughout  the 
2018,  however  YoY  basis  the  US$/GEL  appreciated  only 
by  3.3%.  The  NBG  operates  effectively  under  its  inflation-
targeting framework. The GEL remains in free float and is 
exposed to many internal and external factors that in some 
circumstances could result in depreciation against the US$. 

Risk mitigation
Particular  attention  is  paid  to  currency-induced  credit 
risk  due  to  the  high  share  of  loans  denominated  in 
foreign  currencies  in  the  portfolio.  The  vulnerability  to 
the  exchange  rate  depreciation  is  monitored  in  order  to 
promptly implement an action plan, as and when needed. 
The ability to withstand certain exchange rate depreciation 
is  incorporated  into  the  credit  underwriting  standards, 
which also include significant currency devaluation buffers 
for  unhedged  borrowers.  In  addition,  the  Group  holds 
significant  capital  against  currency-induced  credit  risk, 
which  was  showed  by  the  regulatory  stress  test  as  well.  
Details  of  stress  test  are  described  on  pages  118  to  119. 
Given  the  experience  and  knowledge  built  throughout  the 
recent currency volatility, the Group is in a good position to 
promptly mitigate exchange rate depreciation risks.

In  January  2019,  the  Government  authorities  continued 
their  efforts  to  reduce  the  economy’s  dependence  on 
foreign  currency  financing  by  increasing  the  cap  to  GEL 
200,000 under which loans are required to be disbursed in 
local currency.  In addition, the NBG, under its responsible 
lending initiative, which came into force on 1 January 2019,  
introduced  significantely  more  conservative  PTI  and  LTV 
thresholds  for  unhedged  retail  borrowers  further  limiting 
the exposure to currency induced credit risk.

3. PRINCIPAL RISK
The Group’s performance may be compromised by adverse 
developments in the economic environment.

A slowdown of economic growth in Georgia would have an 
adverse impact on the repayment capacity of the borrowers, 
restraining  their  future  investment  and  expansion  plans. 
These occurrences would be reflected in the Group’s portfolio 
quality and profitability and would also impede the portfolio 
growth rates. Negative macroeconomic developments could 
compromise  the  Group’s  performance  through  various 
parameters, such as exchange rate depreciation, a spike in 
interest rates, rising unemployment, decrease in household 
disposable  income,  falling  property  values,  worsening 
loan collateralisation, or falling debt service capabilities of 
companies as a result of decreasing sales.

Potential  political  and  economic 
the 
neighbouring  and  main  trading  partner  countries  could 
negatively  impact  Georgia’s  economic  outlook  through  a 
worsening current account (e.g. decreased exports, tourism 
inflows, remittances and foreign direct investments).

instability 

in 

Risk description
According  to  the  Geostat’s  initial  estimates,  real  GDP 
increased by 4.8% in 2018. This indicates a solid growth for 
Georgian economy and underlines the economy’s resilience 
and strong growth potential, especially taking into account 
the  contractionary  fiscal  stance  throughout  the  year  and 
unfavourable  developments  in  the  region.  In  addition  to 
Georgia’s fiscal discipline, it is important to note that during 
2018:

  the inflation was low;
  the current account deficit has improved and performed 

below its long term trend;

  the real effective GEL exchange rate was below its long 

term trend and medium term average; and

  there  was  a  reduction  in  the  FDI  inflows,  however, 
primarily  due  to  one-offs.  Overall,  FDI  inflows  remain 
main source of current account deficit. 

Moreover,  the  NBG  continued  to  build  up  its  international 
reserves and there were no signs of overheating in Georgia’s 
housing market. As for the system wide credit growth, while 
the penetration has increased, credit to GDP ratio was still 
close to its long term trend, especially measured at constant 
exchange rate, and loan dollarization has been decreasing, 
though at a much slower pace in 2018. 

Overall,  from  a  macro  perspective  there  were  no  signs  of 
building up of system wide risks in 2018. At the same time, 
Georgia remains vulnerable to external and to some extent  
internal  shocks,  which  could  have  adverse  impact  on  the 

TBC BANK annual report and accounts 2018

51

Georgian  economy  resulting  in  lower  growth  or,  in  some 
severe circumstances, a contraction of the economy. These 
negative developments could also have a negative impact on 
the GEL exchange rate. 

Risk mitigation
To decrease its vulnerability to economic cycles, the Group 
identifies  cyclical  industries  and  proactively  manages  its 
underwriting  approach  and  clients  within  its  risk  appetite 
framework.

The  Group  has  in  place  a  macroeconomic  monitoring 
process  that  relies  on  close,  recurrent  observations  of 
the  economic  developments  in  Georgia,  as  well  as  its 
neighbouring  countries,  to  identify  early  warning  signals 
indicating  imminent  economic  risks.  This  system  allows 
the  Group  to  promptly  assess  significant  economic  and 
political  occurrences  and  analyse  their  implications  for 
the  Group  performance.  The  identified  implications  are 
duly  translated  into  specific  action  plans  with  regards  to 
reviewing the underwriting standards, risk appetite metrics 
or limits, including the limits for each of the most vulnerable 
industries.

Additionally,  the  stress-testing  and  scenario  analysis 
applied  during  the  credit  review  and  portfolio  monitoring 
processes enable the Group to have an advance evaluation 
of the impact of macroeconomic shocks on its business. The 
resilience towards a changing macroeconomic environment 
is 
into  the  Group’s  credit  underwriting 
standards.  As  such,  borrowers  are  expected  to  withstand 
certain  adverse  economic  developments  through  prudent 
financials,  debt-servicing  capabilities  and  conservative 
collateral coverage.

incorporated 

4. PRINCIPAL RISK
The  Group  encounters  the  capital  risk  of  not  meeting 
the  minimum  regulatory  requirements,  which  may 
compromise growth and strategic targets.

The  Bank  is  regulated  by  the  National  Bank  of  Georgia 
(NBG). The regulations and various terms of its funding and 
other arrangements require compliance with certain capital 
adequacy  and  other  ratios.  At  the  same  time,  the  local 
regulator has the right to impose additional regulations on a 
bank if it perceives excessive risks and uncertainties in that 
lender or in the market.

Risk description
In  December  2017  the  NBG  introduced  a  new  capital 
adequacy  framework.  The  updated  regulation  divides 
the  current  capital  requirement  across  Pillar  1  and  Pillar 
2  buffers  that  are  introduced  gradually  over  a  four-year 

period.  As  of  year-end  2018,  the  Bank’s  minimum  capital 
requirement  increased  by  1.5%  for  Tier  1  and  3.7%  for 
Total Capital  compared to the end of 2017. The increase in 
minimum requirements is driven by introduction of systemic 
risk, concentration and GRAPE buffers.

The Bank’s capitalisation as of December 2018 stood at 12.8% 
and 17.9% against the regulatory minimum requirement of 
11.8% and 16.7% for Tier 1 and Total capital, respectively. 
The  ratios  are  well  above  the  respective  regulatory 
minimums. As of December 2017 the Bank’s capitalisation 
stood at 13.4% and 17.5% against the regulatory minimum 
requirement of 10.3% and 12.9% for Tier 1 and Total capital, 
respectively.

From January 2018, the NBG has fully phased out the Basel I 
and Basel II/III capital adequacy standards and has replaced 
them  with  the  updated  capital  framework,  which  is  more 
compliant with the Basel III guidelines.

Risk mitigation
The  Group  undertakes  stress-testing  and  sensitivity 
analysis  to  quantify  extra  capital  consumption  under 
different scenarios. Such analyses indicate that the Group 
holds  sufficient  capital  to  meet  the  minimum  regulatory 
requirements.

Capital forecasts, as well as the results of the stress-testing 
and  what-if  scenarios,  are  actively  monitored  with  the 
involvement  of  the  Bank’s  Management  Board  and  Risk 
Committee  to  ensure  prudent  management  and  timely 
actions when needed. 

5. PRINCIPAL RISK
The  Group  is  exposed  to  regulatory  and  enforcement 
action risk.

The  Bank’s  activities  are  highly  regulated  and  thus  face 
regulatory risk. The local regulator, the NBG, can increase 
the prudential requirements across the whole sector as well 
as for specific institutions within it. Therefore, the Group’s 
profitability  and  performance  may  be  compromised  by 
an  increased  regulatory  burden,  including  higher  capital 
requirements.

Risk description
The Bank is regulated by the NBG, who sets lending limits 
and  other  economic  ratios  (including,  inter  alia,  lending, 
liquidity  and  investment  ratios)  in  addition  to  mandatory 
capital  adequacy  ratios.  During  2018,  the  NBG  introduced 
several  regulatory  changes  concerning  the  responsible 
lending  standards.  The  details  are  outlined  in  the  RECC 
report on page 133 to 135.

52

TBC BANK annual report and accounts 2018

PRINCIPAL RISKS AND UNCERTAINTIES CONTINUEDThe NBG is also responsible for conducting investigations 
into  specific  transactions  to  ensure  compliance  with 
Georgian finance laws and regulations. In that regard, the 
Bank was subject to an inspection by the NBG in connection 
with  certain  transactions  which  took  place  in  2007  and 
2008.  The  inspection  alleged  that  these  transactions 
between the Bank and certain entities were not in technical 
compliance  with  the  Georgian  law  regulating  conflicts  of 
interest. In February 2019, the Company, the Bank and the 
NBG  issued  a  joint  statement  confirming  the  settlement 
of this investigation and that the Bank fully complies with 
economic  normative  requirements  and  limits  set  by  the 
NBG.  Separately,  it  is  noted  that  the  Georgian  Office  of 
Public Prosecution has also launched an investigation into 
the  same  matter  and  there  have  not  been  any  material 
developments to date. The respective regulatory disclosures 
in  this  regards  can  be  found  at  www.tbcbankgroup.com 
under regulatory news section.

Under  the  Georgian  banking  regulations,  the  Bank  is 
required,  among  other  things,  to  comply  with  minimum 
reserve  requirements  and  mandatory  financial  ratios  and 
regularly file periodic reports. The Bank is also regulated by 
respective tax code or other relevant laws in Georgia.

Following  the  Company’s  listing  on  the  London  Stock 
Exchange’s premium segment, the Group became subject 
to  increased  regulations  from  the  UK  Financial  Conduct 
Authority.  In  addition  to  its  banking  operations,  the  Group 
also  offers  other  regulated  financial  services  products, 
including leasing, insurance and brokerage services.  

As  part  of  the  Group’s  international  strategy,  the  ongoing 
merger between Nikoil Bank and TBC Kredit is subject to 
regulatory approval and the Group’s intention is to increase 
over  the  four  year  period  its  shareholding  in  the  merged 
entity to over 50%. This will, in turn, increase the Group’s 
exposure  to  the  regulatory  environment  in  Azerbaijan.  In 
addition,  TBC  Bank  is  working  on  the  green  field  project 
in Uzbekistan. This project is currently in the development 
phase and is subject to approvals, including from the local 
authorities, which further increases regulatory compliance 
requirements for the Group.

The Group’s operations remain in full compliance with all 
relevant  legislation  and  regulations.  The  Group  is  also 
subject  to  financial  covenants  in  its  debt  agreements.  For 
more  information,  see  page  281  in  the  Group’s  Audited 
Financial Statements.

Risk mitigation

The Group has established systems and processes to ensure 
full regulatory compliance, which are ebedded in all levels of 
the Group’s operations.

The dedicated compliance department reports directly to the 
Chief Executive Officer and bears the primary responsibility 
for regulatory compliance. 

The Group’s RECC is responsible for regulatory compliance 
at the Board level.

In  terms  of  banking  regulations  and  Georgia’s  taxation 
system,  the  Group  is  closely  engaged  with  the  regulator 
to  ensure  that  new  procedures  and  requirements  are 
discussed in detail before their implementation. There was 
also an extensive dialogue with the regulator regarding the 
new regulation on responsible lending.

Together  with  the  new  regulation  on  responsible  lending, 
the government introduced initiatives to ensure continuous 
broad  access  to  financing.  These  include  simplification  of 
the tax code to incentivize income registration rate.

Although  decisions  made  by  regulators  are  beyond  the 
Group’s control, significant regulatory changes are usually 
preceded  by  a  consultation  period  that  allows  all  lending 
institutions  to  provide  feedback  and  adjust  their  business 
practice.

As  regarding  the  recent  investigations  by  the  NBG  in 
February 2019, the Company, the Bank and the NBG issued 
a  joint  announcement,  confirming  that  the  Bank  will:  (i) 
pay  approximately  GEL  1  million;  and  (ii)  implement  a 
restructuring of the Bank’s Supervisory Board whereby the 
founding shareholders will step down from the Supervisory 
Board. In addition, TBC Bank continues to cooperate with the 
NBG to further improve the quality of the Bank’s corporate 
governance  and  the  Company  will  arrange  an  external 
review of the Group’s related party transactions, practices 
and procedures.

6. PRINCIPAL RISK
The Group is exposed to concentration risk.

Banks operating in developing markets are typically exposed 
to both single-name and sector concentration risks.

The  Group  has  large  individual  exposures  to  single-name 
borrowers  whose  potential  default  would  entail  increased 
credit losses and high impairment charges.

The  Group’s  portfolio  is  well  diversified  across  sectors, 
in  only  a  moderate  vulnerability  to  sector 
resulting 
concentration risks. However, should exposure to common 
risk  drivers  increase,  the  risks  are  expected  to  amplify 
correspondingly.

TBC BANK annual report and accounts 2018

53

Risk description
The  Group’s  loan  portfolio  is  diversified,  with  maximum 
exposure to the single largest industry (energy and utility) 
standing  at  7.5%  of  the  loan  portfolio  as  of  31  December 
2018.  This  figure  is  reasonable  and  it  demonstrates  an 
adequate credit portfolio diversification.

At the end of 2018 the exposure to the 20 largest borrowers 
stands at 14.2% of the loan portfolio, which is in line with the 
Group’s target of alleviating concentration risk. .

Risk mitigation
The  Group  constantly  checks  the  concentrations  of  its 
exposure  to  single  counterparties,  as  well  as  sectors 
and common risk drivers, and it introduces limits for risk 
mitigation.

As part of its risk appetite framework, the Group limits both 
single-name  and  sector  concentrations.  Any  considerable 
change in the economic or political environment, in Georgia 
as well as its neighbouring countries, will trigger the Group’s 
review of the risk appetite criteria to mitigate emerging risk 
concentrations.  Stringent  monitoring  tools  are  in  place  to 
ensure compliance with the established limits. In addition, 
the  Bank  has  dedicated  restructuring  teams  to  manage 
borrowers  with  financial  difficulties.  When  it  is  deemed 
necessary, clients are transferred to such teams for a more 
efficient  handling  and,  ultimately,  to  limit  resulting  credit 
risk losses.

The  NBG’s  new  capital 
introduced  a 
concentration  buffer  under  Pillar  2  that  helps  to  ensure 
that  the  Group  remains  adequately  capitalised  to  mitigate 
concentration risks.

framework 

7. PRINCIPAL RISK
Liquidity risk is inherent in the Group’s operations.

While  the  Board  believes  that  the  Group  currently  has 
sufficient  financial  resources  available  to  meet 
its 
obligations  as  they  fall  due,  liquidity  risk  is  inherent  in 
banking  operations  and  can  be  heightened  by  numerous 
factors. These include an overreliance on, or an inability to 
access, a particular source of funding, as well as changes 
in  credit  ratings  or  market-wide  phenomena,  such  as  the 
global  financial  crisis  that  commenced  in  2007.  Access  to 
credit  for  companies  in  emerging  markets  is  significantly 
influenced by the level of investor confidence and, as such, 
any factors affecting investor confidence (e.g. a downgrade 
in credit ratings, central bank or state interventions, or debt 
restructurings  in  a  relevant  industry)  could  influence  the 
price or the availability of funding for companies operating 
in any of these markets.

Risk description
Throughout  2018,  the  Group  was  in  compliance  with  the 
risk  appetite  limits,  as  well  as  the  minimum  liquidity 
requirements set by the NBG, which introduced a liquidity 
coverage  ratio  in  2017.  This  is  in  addition  to  the  Basel  III 
guidelines,  under  which  a  conservative  approach  was 
applied to the weighting of mandatory reserves and to the 
deposit  withdrawal  rates,  depending  on  the  concentration 
of client groups. As of 31 December 2018, the net loan to 
deposits plus international financial institution funding ratio 
stood at 89.9%, the liquidity coverage ratio at 113.9%, and 
the net stable funding ratio at 130.2%. These figures are all 
comfortably  above  the  NBG’s  minimum  requirements  or 
guidance for such ratios.

Risk mitigation
To mitigate this risk, the Group holds a solid liquidity position 
and performs an outflow scenario analysis for both normal 
and stress circumstances to make sure that it has adequate 
liquid  assets  and  cash  inflows.  The  Group  maintains  a 
diversified funding structure to manage respective liquidity 
risk.  The  Board  believes  there  is  adequate  liquidity  to 
withstand  significant  withdrawals  of  customer  deposits, 
but  the  unexpected  and  rapid  withdrawal  of  a  substantial 
amount of deposits could have a material adverse impact 
on  the  Group’s  business,  financial  condition,  and  results 
of  operations  and/or  prospects.  As  part  of  its  liquidity 
risk  management  framework,  the  Group  has  a  liquidity 
contingency  plan  in  place  outlining  the  risk  indicators  for 
different  stress  scenarios  and  respective  action  plans. 
Liquidity risk position and compliance with internal limits is 
closely monitored by the Assets and Liabilities Management 
Committee (ALCO).

8. PRINCIPAL RISK
Any  decline  in  the  Group’s  net  interest  income  or  net 
interest margin could lead to a reduction in profitability.

Net interest income accounts for the majority of the Group’s 
total  income.  Consequently,  fluctuations  in  its  NIM  affect 
the  results  of  operations.  The  new  regulation  concerning  
responsible lending standards as well as high competition 
could drive interest rates down, compromising the Group’s 
profitability. At the same time, the cost of funding is largely 
exogenous to the Group and is derived based on both the 
national and international markets.

Risk description
The majority of the Group’s total income derives from net 
interest  income.  Consequently,  NIM’s  fluctuations  affect 
the  Group’s  results.  In  2018,  the  NIM  increased  by  0.4  pp 
YoY  to  6.9%,  in  line  with  TBC  Bank’s  expectations  which 
were included in the forecast that provides the basis for the 
Group’s guidance.  

54

TBC BANK annual report and accounts 2018

PRINCIPAL RISKS AND UNCERTAINTIES CONTINUEDThe increase was driven by the advanced analytics across 
the  Bank  concerning  proper  customer  segmentation  and 
pricing as well as targeting the right product mix, however 
increased competition as well as downward trend of interest 
rates creates potential threat for the NIM. 

The Group manages its direct exposure to the LIBOR and 
local  refinancing  rates  through  respective  limits  and 
appropriate  pricing.  As  of  31  December  2018,  GEL  4,259 
million in assets (27%) and GEL 1,785 million in liabilities 
(13%) were floating, related to the LIBOR/FED/ECB (deposit 
facility) rates, whereas GEL 3,147 million of assets (20%) and 
GEL 2,286 million of liabilities (17%) were floating, related 
to the NBG’s refinancing rate. However, the assets  are still 
longer term than liabilities. 

The recent regulation regarding the responsible lending will 
decrease  the  consumer  portfolio  growth  rate  in  the  short 
and medium term, thus negatively impact the Group’s NIM 
with  the  estimated  range  of  30  -50  bp.  The  government’s 
initiative to decrease the cap on interest rates from 100% 
to 50% will also have negative impact on the NIM. However, 
considering that such portfolio is not material for the Bank, 
the respective impact on NIM will be limited.

Risk mitigation
The  current  high  margin  levels,  the  increase  in  fee  and 
commission  income  and  continuous  cost  optimisation 
efforts safeguard against margin declines and profitability 
concerns for the Group. During 2018, the Group continued 
to actively work on the margin management with the help of 
a reputable external consultant. The margin management 
program,  which  included  an  adequate  pricing  framework 
and  profitability  analysis  to  further  assist  in  the  decision 
making process, will remain one of the Group’s key focus 
areas in 2019.  

To mitigate asset-liability maturity mismatch, in cases where 
loans  are  extended  on  fixed  rather  than  floating  terms, 
the  interest  rate  risk  is  translated  into  price  premiums, 
safeguarding against changes in the interest rates. 

The  Group  expects  that  the  margins  will  stabilise  in  the 
medium  term  and  that  the  decreasing  margins  will  be 
compensated by increased fee and commission income and 
decreased  unit  cost  spent  per  transaction.The  new  NBG 
regulation,  limiting  consumer  finance  and  shifting  retail 
lending to mortgages, will positively impact the cost of credit 
risk, thus supporting to sustain the risk adjusted NIM.

9. PRINCIPAL RISK
The threat posed by cyber-attacks has increased in recent 
years and it continues to grow. The risk of potential cyber-

attacks, which have become more sophisticated, may lead 
to significant security breaches. Such risks change rapidly 
and require continued focus and investment.

Risk description
No  major  cyber-attack  attempts  have  targeted  Georgian 
commercial banks in recent years. Nonetheless, the Group’s 
rising dependency on IT systems increases its exposure to 
potential cyber-attacks.

Risk mitigation
The  Group  actively  monitors,  detects  and  prevents 
risks  arising  from  cyber-attacks.  Staff  monitors  the 
developments on both the local and international markets 
to increase awareness of emerging forms of cyber-attacks. 
Intrusion  prevention  and  Distributed  Denial  of  Service 
(DDoS)  protection  systems  are  in  place  to  protect  the 
Group  from  external  cyber-threats.  Security  incident  and 
event  monitoring  systems,  in  conjunction  with  respective 
processes  and  procedures,  are  in  place  to  handle  cyber-
incidents effectively.

Processes  are  continuously  updated  and  enhanced  to 
respond to new potential threats. A data recovery policy is 
in  place  to  ensure  business  continuity  in  case  of  serious 
cyber-attacks. In addition, an Information Security Steering 
Committee  is  actively  involved  in  improving  information 
security and business continuity management processes to 
minimise information security risks. 

10. PRINCIPAL RISK
External and internal fraud risks are part of the operational 
risk  inherent  in  the  Group’s  business.  Considering  the 
increased  complexity  and  diversification  of  operations, 
together with the digitalisation of the baking sector, fraud 
risks  are  evolving.  Unless  proactively  managed,  fraud 
events may materially impact the Group’s profitability and 
reputation.

Risk description
External  fraud  events  may  arise  from  the  actions  of  third 
parties against the Group  and, most frequently, this involved 
events  related  to  banking  cards  and  cash.  Internal  frauds 
arise from actions committed by the Group’s employees and 
such events happen less frequently.

During  the  reporting  period,  the  Group  faced  only  a  few 
instances  of  fraud  events,  none  of  which  had  a  material 
impact  upon  the  Group’s  profit  and  loss  statement. 
Nonetheless, fraudsters are adopting new techniques and 
approaches to exploit various possibilities to illegally obtain 

TBC BANK annual report and accounts 2018

55

funds. Therefore, unless properly monitored and managed, 
the potential impact can become substantial.

Risk mitigation
The  Group  actively  monitors,  detects  and  prevents  risks 
arising  from  fraud  events  and  permanent  monitoring 
processes  are  in  place  to  timely  detect  unusual  activities. 
The  risk  and  control  self-assessment  exercise  focuses 
on  identifying  residual  risks  in  key  processes,  subject  to 
respective corrective actions. Given our continuous efforts 
to monitor and mitigate fraud risks, together with the high 
sophistication of our internal processes, the Group ensures 
a timely identification and control of fraud-related activities.

11. PRINCIPAL RISK
The Group is exposed to the risks inherent in international 
operations. 

The  Group  is  expanding  its  international  presence  in 
Azerbaijan  and  Uzbekistan.  The  expansion  exposes  the 
Group  to  new  macro-economic,  political  and  regulatory 
environments,  including  exposure  to  risks  arising  from 
credit,  market,  operational  and  capital  adequacy  risks  in 
local jurisdictions. 

Currently,  the  Group’s  business  activities  are  mainly 
concentrated  in  Georgia,  but  international  activities  are 
expected  to  contribute  to  around  30%  of  the  Group’s  loan 
book over the medium to long-term. 

Risk description
The risk posed by the external environment in Uzbekistan 
and  Azerbaijan  may  change  the  Group’s  risk  profile  as  a 
result of international expansion. According to the latest IMF 
forecasts, Uzbekistan is a rapidly developing economy with 
above 5% real GDP growth projection in the medium term. 

The Uzbekistani economy is well diversified with no major 
reliance  on  a  particular  industry.  It  has  one  of  the  lowest 
public debts as a percentage of GDP in the region and high 
international reserve implying the macroeconomic stability 
as well as room for future high growth. The new government 
of Uzbekistan plans to reform the economy and open it up to 
foreign investments. 

While  the  operational  environment  in  Uzbekistan  can  be 
assessed as attractive, there are important risks, which can 
materially  affect  the  Group’s  performance  in  the  country. 
These  risks  include,  but  are  not  limited  to,  the  political 
instability,  low  pace  of  reforms,  adverse  developments  in 
inflation and fluctuations in the exchange rate.

Azerbaijan is a small open economy with high reliance on 

oil exports. The economy of Azerbaijan started to recover in 
2017 after the contraction in 2016 caused by the significant 
decline in oil prices in the period of 2014-2016 years. The 
IMF projects Azerbaijan’s economic growth rate to improve 
to 3.6% in 2019 and to average at 2.7% over the next 5 years. 
Along with the stabilisation in oil prices and exchange rate, 
annual  inflation  has  also  decreased  in  2018.  Azerbaijan’s 
economic recovery has also contributed to the strengthening 
of its financial sector and gradual recovery of the lending to 
the  economy.  Despite  relatively  more  stable  environment, 
Azerbaijan’s  growth  is  still  significantly  depends  on  oil 
prices  and  any  adverse  developments  in  oil  prices  could 
negatively affect the growth perspectives and exchange rate. 
Furthermore, potential political instability and unfavorable 
developments  in  the  state  regulations  can  also  negatively 
affect the Groups business in Azerbaijan.

Risk mitigation
The Group’ strategy is to follow an asset-light, limited capital 
investment approach with a strong focus on digital channels 
and to invest in stages to make sure that we are comfortable 
with  the  results  and  the  operating  environment  before 
committing additional investment.

The  Group  plans  to  serve  retail  and  MSME  customers 
leading to non-concentrated portfolio, leading to the lower 
credit risk. 

The  Group  will  maintain  close  relationship  with  the  IFIs 
to  ensure  business  plan  funding  flexibility  across  many 
different options. In particular, the IFIs will be the Group’s 
partners in Uzbekistan.

The  Group  has  been  operating  in  Azerbaijan  through  a 
small  microfinance  organisation  for  a  number  of  years, 
which provides experience and knowledge of local banking 
environment.  In  addition,  in  Azerbaijan  the  exposure  is 
limited  before  the  option  is  exercised.  The  Group  will 
exercise the option only after it becomes comfortable with 
the development, including operating environment.

The  management  will  focus  on  establishing  strong  risk 
management function to ensure that all risks are managed 
and  mitigated  properly.  The  Group  will  leverage  on  its 
strong risk management expertise to establish sound risk 
management practices in new jurisdictions.

Overall, from the Group perspective international expansion 
will result in diversification of business lines, macroeconomic 
cycles and revenue streams balancing overall risk profile of 
the Group.

56

TBC BANK annual report and accounts 2018

PRINCIPAL RISKS AND UNCERTAINTIES CONTINUEDRISK MANAGEMENT

OVERVIEW
Risk management objectives and principles
The Group operates a strong and independent, business-minded risk management system. Its main objective is to contribute 
to the sustainability of risk-adjusted returns through the implementation of an efficient risk management system. The Group 
has adopted four primary risk management principles to better accomplish its major objectives:

 Govern risks transparently to obtain understanding and trust. Consistency and transparency in risk-related processes 
and policies are preconditions for gaining the trust of various stakeholders. Communicating risk goals and strategic pri-
orities to governing bodies and providing a comprehensive follow-up in an accountable manner are key priorities for staff 
responsible for risk management.
 Manage risks prudently to promote sustainable growth and resiliency. Risk management acts as a backstop against 
excessive risk-taking. Capital adequacy management and strong forward-looking tools and decision-making ensure the 
Group’s sustainability and resiliency.
 Ensure that risk management underpins the implementation of strategy. Staff responsible for risk management provide 
assurance on the feasibility of achieving objectives through risk identification and management. Identifying and adequate-
ly pricing risks, as well as taking risk mitigation actions, supports the generation of desired returns and the achievement 
of planned targets.
 Use risk management to gain a competitive advantage. Comprehensive, transparent and prudent risk governance 
facilitates understanding and trust from multiple stakeholders, ensuring the sustainability and resilience of the business 
model and the positioning of risk management as the Group’s competitive advantage and strategic enabler. 

Risk management framework 
The Group’s risk management framework incorporates all the necessary components for comprehensive risk governance 
and is comprised of enterprise risk management, credit, financial and non-financial risk management, risk reporting 
and supporting IT infrastructure, cross-risk analytical tools and techniques such as capital adequacy management and 
stress-testing. The following diagram depicts the risk management framework.

TBC BANK annual report and accounts 2018

57

RISK MANAGEMENT CONTINUED

GROUP RISK MANAGEMENT FRAMEWORK

58

TBC BANK annual report and accounts 2018

GOVERNANCE
The  Group  conducts  its  risk  management  activities  within  the  framework  of  its  unified  risk  management  system.  The 
involvement of all governance levels in risk management, clear segregation of authority and effective communication between 
the different entities facilitate clarity regarding the Group’s strategic and risk objectives, adherence to the established risk 
appetite and sound risk management.

The  Group’s  governance  structure  ensures  adequate  oversight  and  accountability,  as  well  as  clear  segregation  of  duties. 
The Board and the Supervisory Board have joint overall responsibility to set the tone at the top of the Group and monitor 
compliance with the established objectives, while the Management Board governs and directs the Group’s daily activities.

1

1

1

The risk governance structure consists of three board levels, including the Board, the Supervisory Board and the Management 
Board. All three boards have dedicated risk committees. The Board and the Supervisory Board each have a Risk, Ethics and 
Compliance Committee that supervises the risk profile and risk governance practice within the Group, as well as an Audit 
Committee that is responsible for implementing key accounting policies and facilitating internal and external auditor activities.

The Management Board’s Risk Committee was established to guide the Group-wide risk management activities and monitor 
major  risk  trends  to  ensure  that  the  risk  profile  complies  with  the  established  risk  appetite.  The  Management  Board’s 
Operational  Risk  Committee  makes  decisions  related  to  operational  risk  governance,  while  the  Assets  and  Liabilities 
Management Committee (ALCO) is responsible for the implementation of asset-liability management policies.

The  Board,  the  Supervisory  Board  and  the  Bank’s  senior  management  govern  risk  objectives  through  the  Risk  Appetite 
Statement, which establishes the desired risk profile and risk limits for different economic environments. The statement also 
sets monitoring and reporting responsibilities, as well as escalation paths for different trigger events, and limits breaches, 
which prompt risk teams to frame and implement established mitigation actions. To effectively incorporate the Group’s risk 
appetite into day-to-day operations, Risk Appetite Statement metrics are cascaded into more granular limits at the business 
unit level, establishing risk allocation across different segments and activities.

1  These terms are defined in the glossary on page 299

TBC BANK annual report and accounts 2018

59

RISK MANAGEMENT CONTINUED

The process of setting and cascading the risk appetite is 
undertaken in parallel with the business planning process. 
The  interactive  development  of  business  and  risk  plans 
aligns  the  plans  by  solving  risk-return  trade-offs  in  the 
process and increases the feasibility of achieving targets. 
The  Board  level  oversight,  coupled  with  the  permanent 
involvement  of  senior  management  in  the  Group’s  risk 
management and the exercise of top-down risk allocation 
by  the  enterprise  risk  management  function,  ensures 
clarity  regarding  risk  objectives,  intense  monitoring  of 
the  risk  profile  against  the  risk  appetite,  the  prompt 
escalation of risk-related concerns and the establishment 
of remediation actions.

The daily management of individual risks is based on the 
three lines of defence principle. While business lines are 
the primary owners of risks, risk teams act as the second 
line  of  defence  by  sanctioning  transactions,  tools  and 
techniques for risk identification, analysis, measurement, 
monitoring and reporting. The committees established at 
operational  levels  are  charged  with  making  transaction-
level decisions as part of a framework comprised of clear 
and  sophisticated  delegations  of  authority,  based  on  the 
“four-eyes”  principle.  All  new  products  and  projects 
pass  through  risk  teams  to  ensure  that  the  risks  are 
comprehensively  analysed.  These  control  arrangements 
guarantee that the Group makes informed decisions that 
are  adequately  priced  and  that  any  risks  exceeding  the 
Group’s established targets are not taken. Credit, liquidity, 
market, operational and other non-financial risks are each 
managed by dedicated teams.

The  Group’s  strong  and  independent  risk-management 
structure  enables  the  fulfilment  of  all  required  risk 
management functions within the second line of defence 
by  highly  skilled  professionals,  with  a  balanced  mix 
of  credentials  in  banking  and  real  sectors  in  local  and 
international markets.

In addition to the risk teams subordinated to the chief risk 
officer, the compliance department reports directly to the 
CEO and is specifically in charge of anti-money laundering 
and  compliance  risk  management.  As  a  third  line  of 
defence,  the  internal  audit  department  is  responsible 
for  providing  independent  and  objective  assurance  and 
recommendations  to  the  Group  to  promote  the  further 
improvement of operations and risk management.

ENTERPRISE RISK MANAGEMENT
The  centralised  enterprise  risk  management  (ERM) 
function  is  in  place  to  ensure  the  effective  development, 
communication  and  implementation  of  risk  strategy  and 
risk appetite across the Group. The ERM function facilitates 
cross-risk  activities  such  as  aggregation,  analytics  and 
reporting  and  addresses  issues  that  are  not  specific 
to  a  single  type  of  risk.  Accordingly,  the  ERM  function 
complements  the  role  of  other  risk  functions  to  ensure 
the coverage of key risk activities and responsibilities and 
builds capabilities in a centralised team. The major ERM 
functions can be summarised as follows:

  Risk  appetite  development,  cascading  and  monitoring 
are  essential  elements  of  the  Group’s  strategy.  A  risk 
budget is allocated to individual business lines to ensure 
the achievement of aggregated metrics.
  Internal  capital  adequacy  assessment  is  a  continuous 
process within the Group to ensure adequate calculation 
of unexpected losses and prompt respective mitigation 
actions  to  assure  solvency.  Economic  capital 
is 
assessed  for  all  the  material  risks  of  the  Group,  such 
as  credit,  financial,  operational  and  market  risks. 
Additionally, individual economic capital calculations are 
supplemented  by  enterprise-wide  stress-tests.  Based 
on  the  selected  stress  scenarios,  the  Group  calculates 
losses  and  projects  capital  adequacy  ratios.  This 
exercise  helps  the  Group  to  define  the  capital  buffers 
that are to be held to meet the regulatory requirements 
under predefined stress scenarios.
  Stress-testing  exercises  are  one  of  the  crucial  tools 
for  effective  risk 
identification,  measurement  and 
mitigation.  In  that  regard,  the  Group  continuously 
advances its stress-testing capabilities and tools. Stress 
testing at both the transaction and portfolio levels forms 
part of the regular risk management activities.
  Consistency  of  risk  management  practices  within 
the  Group  is  also  an  important  task  of  the  ERM.  A 
risk  management  function  dedicated  to  promoting 
consistency  ensures  that  the  risks  are 
identified, 
measured and governed in an optimal manner within the 
Group, and reported and understood on a consolidated 
basis.  The  Group-wide  approach  to  risk  management 
became  even  more  crucial  considering  the  Group’s 
international  strategy  to  ensure  that  the  risks  are 
managed properly across the Group.
  Generating  an  adequate  return  on  risk  plays  a  crucial 
role  in  the  sustainability  of  the  business  model.  Risk 
inputs  for  pricing  are  designed  in  a  way  to  serve  as  a 
backdrop  against  excessive  risk  taking  and  guarantee 
that the Group takes adequately priced risks.

60

TBC BANK annual report and accounts 2018

CREDIT RISK MANAGEMENT
As  a  provider  of  banking  services,  the  Group  is  exposed 
to  the  risk  of  loss  due  to  the  failure  of  a  customer  or 
counterparty to meet its obligations to settle outstanding 
amounts in accordance with agreed terms. Credit risk is the 
most material risk faced by the Group since it is engaged 
mainly in traditional lending activities with a simple balance 
sheet. Thus, the Group dedicates significant resources to 
its management.

Due  to  the  significant  reliance  on  foreign  currencies  in 
Georgia’s  economy,  currency-induced  credit  risk  is  a 
significant  component  of  credit  risk,  which  relates  to 
risks  arising  from  foreign  currency-denominated  loans 
to  unhedged  borrowers  in  the  Group’s  portfolio.  Credit 
risk  also  includes  concentration  risk,  which  is  the  risk 
related  to  credit  portfolio  quality  deterioration  due  to 
large  exposures  provided  to  single  borrowers  or  groups 
of  connected  borrowers,  or  loan  concentration  in  certain 
economic industries.

The  major  objectives  of  credit  risk  management  are  to 
put in place a sound credit approval process for informed 
risk-taking and procedures for effective risk identification, 
monitoring and measurement.

The  Group  adopts  segment-  and  product-specific 
approaches 
for  prudent  and  efficient  credit  risk 
management.  Therefore,  the  corporate,  MSME  and 
retail  portfolios  are  managed  separately  to  address  the 
specifics  of  individual  segments.  Corporate  and  MSME 
(except  micro)  borrowers  have  larger  exposures  and  are 
managed on an individual basis, whereas micro and retail 
borrowers are managed on a portfolio basis. Major credit 
risk functions can be summarised as follows.

Credit approval
The  Group  strives  to  ensure  a  sound  credit-granting 
process  by  establishing  well-defined  lending  criteria 
and  building  up  an  efficient  process  for  the  assessment 
of  a  borrower’s  risk  profile.  A  comprehensive  credit  risk 
assessment framework is in place with a clear segregation 
of duties among parties involved in the credit analysis and 
approval process. The credit assessment process is distinct 
across  segments,  and  is  further  differentiated  across 
various  product  types  to  reflect  the  differing  natures  of 
these asset classes. Corporate, SME and larger retail and 
micro loans are assessed on an individual basis, whereas 
the decision-making process for smaller retail and micro 
loans is largely automated.

After a thorough assessment of borrowers’ requirements, 
credit analysts in the case of corporate and loan officers 
in  the  case  of  SME  borrowers  prepare  a  presentation 
containing  certain  key  information  in  relation  to  the 
potential borrower and submit it for review to the business 
underwriting risk management unit. An underwriting risk 
manager  ensures  that  the  project  analysis  provided  by 
the  credit  analyst/loan  officer  is  complete,  all  risks  and 
mitigating factors are identified and adequately addressed, 
and the loan is properly structured. Business underwriting 
risk managers specialise in a particular sector to be aware 
of current industry trends and developments.

A  multi-tiered  system  of  loan  approval  committees 
is  in  place  with  different  approval  levels  to  consider 
the  borrower’s  overall  indebtedness  and  risk  profile. 
These  committees  are  responsible  for  reviewing  credit 
applications  and  approving  exposures,  with  different 
committees  based  on  the  size  and  risk  of  the  loan.  At 
the  highest  level,  the  Chief  Executive  Officer,  corporate 
business  director  and  chief  risk  officer  are  involved.  In 
addition,  exposures  to  the  20  largest  borrowers  or  for 
amounts  exceeding  5%  of  the  Bank’s  regulatory  capital 
would require review and approval by the RECC.

Loan  officers  submit  the  credit  applications  for  retail 
and  micro  exposures  to  the  respective  underwriting  risk 
management units. Depending on the amount of the loan, 
a  loan  approval  committee  will  review  the  loan  request 
based  on  specified  limits  regarding  the  risk  level  of  the 
customer.

The underwriting of unsecured retail loans, point-of-sale 
loans and credit cards is largely automated, with decisions 
based on internal scorecard models and ratings provided 
by  the  credit  bureau.  Different  scorecard  models  are 
developed based on the type of product and the borrowers’ 
segment,  taking  into  consideration  various  internal  and 
external  data.  The  performance  of  scorecard  models  is 
closely monitored to ensure that decisions are in line with 
predefined risk limits. 

The  new  regulations  on  responsible  lending  added  new 
requirements  to  the  documented  income  verification 
procedures that the Bank is performing in addition to its 
internal processes for underwriting decisions. 

TBC BANK annual report and accounts 2018

61

RISK MANAGEMENT CONTINUED

Currency-induced credit risk
The  Group  faces  currency-induced  credit  risk,  given  that 
a  large  part  of  its  exposure  is  denominated  in  foreign 
currency.  However,  limits  have  been  established  within 
the  risk  appetite  framework  to  ensure  that  the  Group 
continues its efforts toward minimising the share of foreign 
currencies in the portfolio.

Various  management  tools  and  techniques  are  applied 
to  mitigate  the  inherent  currency-induced  credit  risk 
in  the  loan  book,  encompassing  all  phases  of  credit 
risk  management.  In  January  2019,  the  Government 
authorities continued their efforts to reduce the economy’s 
dependence  on  foreign  currency  financing  by  increasing 
the cap to GEL 200,000 under which loans are required to 
be disbursed in local currency.  In addition, the NBG, under 
its responsible lending initiative, which came into force on 
1 January 2019,  introduced significantly more conservative 
PTI  and  LTV  thresholds    for  unhedged  retail  borrowers 
further  limiting  the  exposure  to  currency  induced  credit 
risk.  The  Group  applies  conservative  lending  standards 
to  unhedged  borrowers  with  exposures  denominated 
in  foreign  currencies  to  ensure  that  they  can  withstand 
a  certain  amount  of  forex  depreciation  without  credit 
quality deterioration. In addition to the measures in place 
throughout  the  underwriting  process,  the  Group  actively 
monitors and assesses the quality of loans denominated 
in foreign currencies through stress-testing exercises and 
holds sufficient capital buffers against unexpected losses.

In  the  event  of  a  material  currency  depreciation,  the 
Group  has  tools  in  place  to  accelerate  its  monitoring 
efforts, identify customers with potential weaknesses and 
introduce prompt mitigation.

Credit concentration risk
The  Group  is  exposed  to  concentration  risk,  defined  as 
the potential deterioration in portfolio quality due to large 
exposures or individual industries. It has established a set 
of  tools  to  efficiently  manage  concentration  risk  and,  in 
particular, concentrations of single names and sectors in 
the portfolio.

The  Group  is  subject  to  concentration  limits  on  single 
names  and  the  largest  20  borrowers,  and  is  focused  on 
optimising the structure and quality of the latter portfolio. 
In addition, the Group imposes limits on individual sectors 
with more conservative caps applied for high-risk sectors, 
which  are  defined  based  on  comprehensive  analysis  of 
industry cycles and outlook.

Credit concentrations are monitored monthly. Trends in the 
risk positions are analysed in detail and corrective actions 
are recommended should new sources of risk or positive 
developments emerge.

Along with managing concentration levels in the portfolio, 
the  Group  estimates  unexpected  losses  and  respective 
economic  capital  for  concentrations  of  both  single  name 
borrowers  and  sectors  using  the  Herfindahl-Hirschman 
Index, thus ensuring that sufficient capital is held against 
concentration risk.

Collateral management policy
Collateral  represents  the  most  significant  credit  risk 
mitigation  tool  for  the  Group,  making  effective  collateral 
management one of the key risk management components. 
Collateral  on  loans  extended  by  the  Group  may  include, 
but  is  not  limited  to,  real  estate,  cash  deposits,  vehicles, 
equipment, inventory, precious metals, securities and third-
party  guarantees.  The  collateral  accepted  against  a  loan 
depends on the type of credit product and the borrower’s 
credit risk. The Group has a largely collateralised portfolio 
in all its segments, with real estate representing a major 
share of collateral.

A  centralised  unit  for  collateral  management  governs 
the  Group’s  view  and  strategy  in  relation  to  collateral 
management,  and  ensures  that  collateral  serves  as  an 
adequate  mitigating  factor  for  credit  risk  management 
purposes. The collateral management framework consists 
of  a  sound  independent  valuation  process,  a  haircut 
system  throughout  the  underwriting  process,  collateral 
monitoring (including revaluations and statistical analysis), 
revaluations and collateral portfolio analysis.

Throughout  the  underwriting  process,  the  Collateral 
Management and Appraisal Department (CMAD) appraises 
the  provided  collateral  in  accordance  with  International 
Valuation  Standards  (IVS),  acting  NBG  regulations  and 
internal  policy/procedures.  In  specific  instances,  such 
as  lending  to  related  parties  and  material  transactions, 
valuations are implemented by external appraisers. 

The  collateral  management  function  is  fully  automated 
through  web  and  mobile  applications  for  field  and  desk 
activities. The internal appraisal function as a part of the 
CMAD is fully independent from the loan-granting process 
to ensure that adequate appraisals are obtained and proper 
procedures are followed. When appraising collateral, the 
Group applies haircuts to the asset’s market value based 
on the property type and its location.

Collateral  of  significant  value  is  revaluated  annually 
through an individual approach. While statistical methods 
are used to monitor the value of collateral of non-significant 
value.  The  collateral  management  function  uses  market 
researches  implemented  under  the  project’s  real  estate 
market laboratory (REM lab).

62

TBC BANK annual report and accounts 2018

Credit monitoring
The Group’s risk management policies and processes are 
designed  to  identify  and  analyse  risk  in  a  timely  manner 
and to monitor adherence to predefined limits by means of 
reliable and timely data. The Group dedicates considerable 
resources  to  gain  a  clear  and  accurate  understanding  of 
the credit risk faced across various business segments.

Loan  recovery  plans  may  include  all  available  sources 
of  loan  recovery,  such  as  selling  the  borrower’s  assets, 
realising  collateral  or  payments  under  guarantees.  The 
Group’s  goal  in  the  recovery  process  is  to  negotiate  a 
loan recovery strategy with the borrower and secure cash 
recoveries to the extent possible, or to negotiate repayment 
through the sale or repossession of collateral.

The  Group  uses  a  robust  monitoring  system  to  react 
promptly  to  macro  and  micro  developments,  identify 
weaknesses in the credit portfolio and outline solutions to 
make  informed  risk  management  decisions.  Monitoring 
processes  are  tailored  to  the  specifics  of  individual 
segments,  as  well  as  encompassing  individual  credit 
exposures,  overall  portfolio  performance  and  external 
trends  that  may  impact  on  the  portfolio’s  risk  profile. 
Early warning signals serve as an important advance alert 
system for the detection of credit deteriorations, leading to 
mitigating actions.

The  RECC  reviews  reports  relating  to  the  credit  quality 
of  the  loan  portfolio  quarterly.  By  comparing  current 
data  with  historical  figures  and  analysing  forecasts,  the 
management believes that it can identify risks and respond 
to them by amending its policies in a timely manner.

Restructuring and collections
The  Group  uses  a  comprehensive  portfolio  supervision 
system to identify weakened credit exposures and promptly 
take early remedial actions when necessary. The collection 
and  recovery  processes  are  initiated  when  the  borrower 
does  not  meet  the  agreed  payments  or  the  borrower’s 
financial  standing  is  weakened,  potentially  jeopardising 
the repayment of the credit.

Dedicated  restructuring  and  recovery  units  manage 
weakened  borrowers  across  all  business  segments, 
with  collection  and  recovery  strategies  tailored  for 
business  segments  and  individual  exposure  categories. 
The  restructuring  unit’s  primary  goal  is  to  rehabilitate 
the  borrower  and  transfer  the  exposure  back  to  the 
performing  category.  The  sophistication  and  complexity 
of the rehabilitation process differs based on the type and 
size  of  the  exposure.  Corporate  and  SME  borrowers  are 
transferred  to  the  recovery  unit  when  there  is  a  strong 
probability that a material portion of the principal amount 
will  not  be  paid,  and  the  main  stream  of  recovery  is  no 
longer the borrower’s cash flow.

Collection  functions  for  retail  and  micro  loans  support 
customers  who  are  experiencing  difficulties  in  fulfilling 
their  obligations.  Such  customers  may  miss  payments 
or  notify  the  Group  about  their  difficulty  with  loan 
repayments. A centralised team monitors retail borrowers 
in delinquency which, coupled with branches’ efforts, aims 
to maximise collection. Special software from FICO is used 
for  early  collection  management  purposes.  Collection 
strategies  are  defined  based  on  the  size  and  type  of 
exposure. Specific strategies are tailored to different sub-
groups of customers, reflecting their respective risk levels, 
so  that  greater  effort  is  dedicated  to  customers  with  a 
higher risk profile.

Retail  and  micro  loans  are  generally  transferred  to  the 
recovery unit at 60-90 days past due. Collateralised loans 
are  transferred  to  the  internal  recovery  unit,  whereas 
the  Group  collaborates  with  external  collection  agencies 
for  unsecured  loans.  To  recover  collateralised  loans, 
the  recovery  plan  is  outlined  considering  the  individual 
borrower’s  specifics  and  may  involve  loan  repayments 
under revised schedules or the sale of collateral. Collection 
agencies  generally  negotiate  with  the  borrowers  so  that 
the full repayment of the loan or loans can be rescheduled 
and repaid accordingly.

Once  the  exposure  is  transferred  to  the  recovery  unit,  if 
the Group is unable to negotiate acceptable terms with the 
borrower, the Group may initiate collateral repossession, 
which  is  usually  a  standard  process  with  limited  legal 
complications,  and  may  include  court,  arbitration  or 
notary  procedures.  Restructuring  and  recovery  units  are 
supported  by  qualified  incumbent  lawyers  for  efficient 
accomplishment of litigation and repossession processes.

TBC BANK annual report and accounts 2018

63

RISK MANAGEMENT CONTINUED

Provision assessment
From January 2018, the Group moved to a new provisioning 
methodology  in  line  with  IFRS  9  requirements.  The 
updated  methodology  makes  it  possible  to  assess  loan-
loss  provisions  and  allowances  accurately  with  the 
incorporation of forward-looking information. In addition,  
the  new  IT  tool  for  provisioning  was  implemented  along 
with methodology development.

The  project  was  undertaken  with  the  support  of  Deloitte 
and the representatives of the Group’s risk, finance and IT 
departments were responsible for the methodology and IT 
tool implementation.

The new models are more complex and make it possible 
to incorporate expectations of macro developments based 
on  predefined  scenarios.  The  expected  credit  loss  (ECL) 
measurement  is  based  on  four  components  used  by  the 
Group:  (i)  probability  of  default  (“PD”);  (ii)  exposure  at 
default  (“EAD”);  (iii)  loss  given  default  (“LGD”);  and  (iv) 
discount rate.

The  Group  uses  a  three-stage  model  for  the  ECL 
measurement  and  classifies  its  borrowers  across  three 
stages:

  Stage I - the Group classifies its exposures as Stage I if 
no significant deterioration in credit quality has occurred 
since the initial recognition and the instrument was not 
credit-impaired when initially recognised;
  Stage  II  -  the  exposure  is  classified  as  Stage  II  if  any 
significant  deterioration  in  credit  quality  has  been 
identified  since  the  initial  recognition  but  the  financial 
instrument is not considered credit-impaired; and
  Stage III - the exposures for which the credit-impaired 
indicators have been identified are classified as Stage III 
instruments. 

The ECL amount differs depending on exposure allocation 
to one of the three stages: 

  Stage I instruments - the ECL represents that portion of 
the lifetime ECL that can be attributed to default events 
occurring within the next 12 months from the reporting 
date. 
  Stage II instruments - the ECL represents the lifetime 
i.e.  credit  losses  that  can  be  attributed  to 
ECL, 
possible  default  events  during  the  whole  lifetime  of  a 
financial  instrument.  Generally,  lifetime  is  set  equal 
to  the  remaining  contractual  maturity  of  the  financial 
instrument. Factors such as the existence of contractual 
repayment  schedules,  options  for  the  extension  of 

repayment  maturity  and  monitoring  processes  held  by 
the Group affect the lifetime determination.  
  Stage  III  instruments  -  a  default  event  has  already 
incurred and the lifetime ECL is estimated based on the 
expected recoveries.

FY2018  was  the  first  year  after  the  transition  to  IFRS  9. 
The  Group  actively  reviewed  and  monitored  the  results 
produced  from  IFRS  9  models  to  ensure  that  respective 
results adequately capture expected losses. 

FINANCIAL RISK MANAGEMENT 
Liquidity risk management
Liquidity  risk  is  the  risk  that  the  Group  either  may  not 
have sufficient financial resources available to meet all its 
obligations and commitments as they fall due, or may only 
be able to access those resources at a high cost.

Both funding and market liquidity risks can emerge from a 
number of factors that are beyond the Group’s control. Due 
to financial market instability, factors such as a downgrade 
in credit ratings or other negative developments may affect 
the price or ability to access the funding necessary to make 
payments in respect of the Group’s future indebtedness.

Liquidity risk is managed by the financial risk management 
and  treasury  departments  and  is  monitored  by  the 
Management  Board’s  Risk  Committee  or  the  Assets  and 
Liabilities  Management  Committee  (ALCO)  within  their 
predefined functions.

The  principal  objectives  of  the  Group’s  Liquidity  Risk 
Management Policy are to:

i.  ensure the availability of funds to meet claims arising 
from total liabilities and off-balance sheet commitments, 
both actual and contingent, at an economic price;

ii.  recognise any structural mismatch existing within the 
Group’s statement of financial position and set monitoring 
ratios to manage funding in line with the Group’s well-
balanced growth; and

iii. monitor liquidity and funding on an ongoing basis to 
ensure  that  approved  business  targets are  met without 
compromising the Group’s risk profile.

The  Management  Board  reviews  the  Liquidity  Risk 
Management Policy, which is then presented to the Board 
and the Supervisory Board for approval.

Liquidity  risk  is  categorised  into  two  risk  types:  funding 
liquidity risk and market liquidity risk.

64

TBC BANK annual report and accounts 2018

Funding liquidity risk  is  the  risk  that  the  Group  will  not 
be able to efficiently meet both expected and unexpected 
current and future cash flows without affecting either its 
daily operations or its financial condition under both normal 
conditions and during a crisis. To manage funding liquidity 
risk, the Group has an internally developed model using a 
liquidity coverage ratio (LCR) and a net stable funding ratio 
(NSFR), both under Basel III liquidity guidelines.

Additionally,  the  Group  applies  stress-tests  and  “what-
if”  scenario  analyses  and  monitors  the  NBG’s  minimum 
liquidity  ratio.  In  2017,  the  NBG  introduced  its  own  LCR 
for  liquidity  risk  management  purposes.  In  addition  to 
the  Basel  III  guidelines,  the  ratio  applies  conservative 
approaches  to  the  weighting  of  mandatory  reserves  and 
deposit withdrawal rates depending on the client group’s 
concentration.  From  September  2017,  the  Bank  also 
monitors compliance with the NBG’s LCR limits. In addition 
to the total LCR limit, the NBG has also defined limits per 
currency for the GEL and foreign currencies.

The LCR is calculated by reference to the qualified liquid 
assets  divided  by  30-day  cash  net  outflows.  It  is  used  to 
help  manage  short-term  liquidity  risks.  The  NSFR  is 
calculated  by  dividing  the  available  stable  funding  by  the 
required  stable  funding.  It  is  used  for  long-term  liquidity 
risk management to promote resilience over a longer time 
horizon by creating additional incentives for the bank to rely 
on more stable sources of funding on a continuing basis.

Market liquidity risk is the risk that the Group cannot easily 
offset or eliminate a position at the then-current market 
price  because  of  inadequate  market  depth  or  market 
disruption.  To  manage  market  liquidity  risk,  the  Group 
follows  the  Basel  III  guidelines  on  high-quality  liquidity 
asset  eligibility  to  ensure  that  the  Group’s  high-quality 
liquid  assets  can  be  sold  without  causing  a  significant 
movement in price and with minimum loss of value.

In  addition,  the  Group  has  a  liquidity  contingency  plan, 
which forms part of the overall prudential liquidity policy. 
The  plan  is  designed  to  ensure  that  the  Group  can  meet 
its  funding  and  liquidity  requirements  and  maintain  its 
core  business  operations  in  any  deteriorating  liquidity 
conditions that could arise outside the ordinary course of 
its business.

Funding and maturity analysis
include 
The  Group’s  principal  sources  of 
customer  deposits  and  accounts,  borrowings 
from 
local  and  international  banks  and  financial  institutions, 
subordinated loans from international financial institution 

liquidity 

investors,  local  interbank  short-duration  term  deposits 
and loans, proceeds from sales of investment securities, 
principal  repayments  on  loans,  interest  income  and  fee 
and commission income.

The  Board  believes  that  a  strong  and  diversified  funding 
structure is one of the Group’s differentiators. The Group 
relies  on  relatively  stable  deposits  from  Georgia  as  the 
main source of funding. To maintain and further enhance its 
liability structure, the Group sets targets for retail deposits 
in its strategy and sets loan-to-deposit ratio limits.

The  Group  also  sets  deposit  concentration  limits  for 
large deposits and deposits of non-Georgian residents in 
its  deposit  portfolio.  The  Board  believes  that  the  Group 
has  sufficient  liquidity  to  meet  its  current  on-  and  off-
balance-sheet obligations. For further information on the 
management of liquidity risk, please refer to Note 36 to the 
Audited Consolidated Financial Statements.

Market risk
The  Group  follows  the  Basel  Committee’s  definition  of 
market risk as the risk of losses in on- and off-balance-
sheet positions arising from movements in market prices. 
These risks are principally: (a) risks pertaining to interest-
rate related instruments and equities in the “trading book” 
(financial  instruments  or  commodities  held  for  trading 
purposes); and (b) foreign exchange risk and commodities 
risk throughout the Group.

The  Group’s  strategy  is  not  to  be  involved  in  trading 
financial  instruments  or  investments  in  commodities. 
Accordingly,  the  Group’s  only  exposure  to  market  risk  is 
foreign exchange risk in its “structural book”, comprising 
its  regular  commercial  banking  activities  which  have  no 
trading, arbitrage or speculative intent.

Foreign exchange risk
The NBG requires the Bank to monitor both balance-sheet 
and total aggregate balance (including off-balance-sheet) 
open currency positions and to maintain the latter within 
20% of the Bank’s regulatory capital. For the year ended 
31  December  2018,  the  Bank  maintained  an  aggregate 
balance open currency position of 7.6%.

In  addition,  the  Supervisory  Board  sets  further  limits  on 
open currency positions. The ALCO has set limits on the 
level  of  exposure  by  currency  and  for  total  aggregate 
position that are more conservative than those set by the 
NBG and the Supervisory Board. The heads of the treasury 
and  financial  risk  management  departments  separately 
monitor  the  Bank’s  compliance  with  these  limits  daily. 
Compliance with these limits is also reported daily to the 

TBC BANK annual report and accounts 2018

65

RISK MANAGEMENT CONTINUED

Management  Board  and  periodically  to  the  Supervisory 
Board and its Risk, Ethics and Compliance Committee. On 
the Group-wide level, foreign-exchange risk is monitored 
and  reported  monthly.  A  value-at-risk  analysis  following 
the Basel guidelines is used to assess the Bank’s minimum 
capital requirements under the Internal Capital Adequacy 
Assessment Process (ICAAP) framework monthly.

Counterparty risk
Through  performing  banking  services,  such  as  lending 
in  the  interbank  money  market,  settling  a  transaction  in 
the  interbank  foreign  exchange  market,  entering  into 
interbank transactions related to trade finance or investing 
in securities, TBC Bank is exposed to the risk of losses due 
to the failure of a counterparty bank to meet its obligations.

Interest rate risk management
Interest rate risk arises from potential changes in market 
interest  rates  that  can  adversely  affect  the  value  of  the 
Group’s financial assets and liabilities. This risk can arise 
from maturity mismatches of assets and liabilities, as well 
as from the re-pricing characteristics of such assets and 
liabilities.  The  deposits  and  most  of  the  loans  offered  by 
the Group are at fixed interest rates, while a portion of the 
Group’s borrowing is based on a floating interest rate.

The  Group’s  floating  rate  borrowings  are,  to  a  certain 
extent, hedged because the NBG pays a floating interest 
rate on the minimum reserves that TBC Bank holds with 
it. Furthermore, many of TBC Bank’s loans to and deposits 
from  customers  contain  a  clause  allowing  it  to  adjust 
the  interest  rate  on  the  loan/deposit  in  case  of  adverse 
interest  rate  movements,  thereby  limiting  exposure  to 
interest rate risk. The management also believes that TBC 
Bank’s interest rate margins provide a reasonable buffer 
to  mitigate  the  effect  of  a  possible  adverse  interest  rate 
movement.

The  Group  employs  an  advanced  framework  for  the 
management  of 
interest  rate  risk  by  establishing 
appropriate limits, monitoring compliance with them and 
preparing forecasts. Interest rate risk is managed by the 
financial risk management department and is monitored 
by the ALCO, which decides on actions that are necessary 
for  effective  interest  rate  risk  management  and  follows 
up on their implementation. The major aspects of interest 
rate  risk  management  development  and  the  respective 
reporting  are  periodically  provided  to  the  Management 
Board, the Supervisory Board, the Board and the RECC.

The Group measures four types of interest-rate risk based 
on the source of the risk: (i) re-pricing risk; (ii) yield curve 
risk; (iii) basis risk; and (iv) optionality (embedded option) 
risk.

The  Group  considers  numerous  stress  scenarios, 
including  different  yield  curve  shifts  and  behavioural 
adjustments  to  cash  flows  (such  as  deposit  withdrawals 
or loan prepayments), to calculate the impact on one-year 
profitability  and  enterprise  value.  Appropriate  limits  are 
set by the Supervisory Board and the Management Board’s 
Risk Committee.

To manage counterparty risk, the Bank defines limits on an 
individual basis for each counterparty, while on a portfolio 
basis  it  limits  the  expected  loss  from  both  treasury 
and  trade  finance  exposures.  As  of  31  December  2018, 
TBC  Bank’s  interbank  exposure  was  concentrated  with 
banks that external agencies, such as Fitch, Moody’s and 
Standard  and  Poor’s,  have  assigned  high  A-grade  credit 
ratings.

NON-FINANCIAL RISK MANAGEMENT 
Operational risk management
One of the main risks that the Group faces is operational 
risk,  which  is  the  risk  of  loss  resulting  from  inadequate 
or  failed  processes  and  systems,  human  error,  fraud 
or  external  events.  It  includes  legal  risk  but  excludes 
strategic and reputational risk. However, reputational risk 
management  is  also  given  high  importance  and  priority 
and  is  an  integral  part  of  the  organisation’s  overall  risk 
culture.

The  Group  is  exposed  to  many  types  of  operational  risk, 
including:  fraudulent  and  other  internal  and  external 
criminal  activities;  breakdowns  in  processes,  controls  or 
procedures;  and  system  failures  or  cyber-attacks  from 
an external party with the intention of making the Group’s 
services  or  supporting  infrastructure  unavailable  to  its 
intended  users,  which  in  turn  may  jeopardise  sensitive 
information and the financial transactions of the Group, its 
clients, counterparties or customers.

Moreover, the Group is subject to risks that cause disruption 
to  systems  performing  critical  functions  or  business 
disruption  arising  from  events  wholly  or  partially  beyond 
its  control,  such  as  natural  disasters,  transport  or  utility 
failures  etc.,  which  may  result  in  losses  or  reductions  in 
service to customers and/or economic losses to the Group.

The  operational  risks  discussed  above  are  also 
applicable  where  the  Group  relies  on  outside  suppliers 
of  services.  Considering  the  fast-changing  environment 
and  sophistication  of  both  banking  services  and  possible 
fraudsters,  the 
improving 
processes, controls, procedures and systems is heightened 
to ensure risk prevention and reduce the risk of loss to the 
Group.

importance  of  constantly 

66

TBC BANK annual report and accounts 2018

To  oversee  and  mitigate  operational  risk,  the  Group  has 
established an operational risk management framework, 
which is an overarching document that outlines the general 
principles for effective operational risk management and 
defines the roles and responsibilities of the various parties 
involved in the process. Policies and procedures enabling 
effective management of operational risks are an integral 
part of the framework.

The Management Board ensures a strong internal control 
culture  within  the  Group,  where  control  activities  are  an 
integral part of operations. The Board sets the operational 
risk  appetite  and  the  Operational  Risks  Committee 
oversees  compliance  with  the  limits.  The  Operational 
Risks  Committee  discusses  the  Group’s  operational  risk 
profile  and  risk  minimisation  recommendations  on  a 
regular basis.

The  operational  risk  management  department  acts  as 
second line of defence. It is responsible for implementing 
the framework and appropriate policies and procedures to 
enable the Group to manage operational risks, as well as 
monitoring operational risk events, risk exposures against 
risk appetite and material control issues. The department 
is  also  responsible  for  the  day-to-day  management  of 
operational risks using various techniques. These include 
but are not limited to:

  running  risk  and  control  self-assessments,  which  are 
aimed  at  detecting  possible  gaps  in  operations  and 
processes  with  the  purpose  of  suggesting  appropriate 
corrective actions;

  forming  an  internal  risk  event  database  for  further 

quantitative and qualitative analysis;

  performing internal control to detect systematic errors 
internal  fraud  events  and 

in  banking  operations, 
monitoring key risk indicators;

  conducting scenario and root-cause analyses;
  providing  business  advisory  services  regarding  non-
standard cases as well as assessments of new products 
and procedures;
  monitoring  IT 

incident  occurrence  and  overseeing 

activities targeted at solving identified problems; and

  obtaining insurance policies to transfer the risk of losses 

from operational risk events.

The  operational  risk  management  department  has 
reinforced its internal control, risk assessment teams and 
methodologies  to  further  fine-tune  the  existing  control 
environment.  The  same  applies  to  the  set  of  actions 
directed  to  homogenise  operational  risk  management 
processes  throughout  the  Group’s  member  companies. 
The operational risk management department reports to 
the chief risk officer.

Various policies, processes and procedures are in place to 
control and mitigate operational risks, including:

  enacting an outsourcing risk management policy, which 
enables  the  Group  to  control  outsourcing (vendor)  risk 
arising from adverse events and risk concentrations due 
to failures in vendor selection, insufficient controls and 
oversight  over  a  vendor  and/or  services  provided  by  a 
vendor and other impacts to the vendor;

  implementing procedures to analyse systemic flaws and 
take corrective measures to prevent the reoccurrence of 
significant losses;

  involving the operational risk management department 
in the approval process for new products and services to 
minimise risks relating thereto; and

  developing  a  special  operational  risk  awareness 
programme  for  the  Group’s  employees  and  providing 
regular  training  to  further  strengthen  the  Group’s 
internal risk culture.

During the reporting period, one of the key operational risk 
management focus areas was the Risk and Control Self-
Assessment (RCSA) exercise, under which the Bank’s top 
priority processes were reviewed and areas of improvement 
were identified. Additionally, the Bank was actively working 
on development of a Bank-wide operational risk registry.

Compliance
The  compliance  department  is  a  key  body  executing  the 
Bank’s  compliance  function,  has  a  formal  status  and  is 
independent from operating structural units and business 
lines.  The  compliance  function’s  role  is  executed  by  a 
compliance officer, who acts as a compliance adviser and 
coordinator,  addressing  compliance  issues  in  structural 
units  or  business  lines.  The  chief  compliance  officer 
reports  quarterly  to  the  Risk,  Ethics  and  Compliance 
Committee, with a disciplinary reporting line to the CEO.

The department is responsible for the Group’s compliance 
and  reputational  risk  management.  It  implements  and 
monitors  the  fulfilment  of  requirements  of  the  following 
policies:

  the Anti-Bribery, Anti-Corruption and Anti-Facilitation of 

Tax Evasion Policy;

  the Related-Party Transaction Policy; 
  the Share Dealing Policy; 
  the Code of Ethics; and
  the Whistleblowing Policy.

The  compliance  department  manages  regulatory  risk  by 
conducting  root  cause  analyses  of  customer  complaints, 
the operational risk event database, internal audit findings 

TBC BANK annual report and accounts 2018

67

RISK MANAGEMENT CONTINUED

and  litigation  cases.  Based  on  the  outcomes  of  these 
analyses, it then initiates changes to internal instructions 
or gives recommendations to the Bank’s structural units 
on relevant process amendments. The compliance officer 
has the role of educator and adviser on compliance issues. 
The compliance department delivers training courses via 
distance-learning and face-to face sessions to existing staff 
members  and  newcomers,  and  promotes  a  compliance 
culture within the Group.

During 2018, the Bank was subject to an inspection by its 
regulator, the NBG in connection with certain transactions 
which took place in 2007 and 2008. The inspection alleged 
that these transactions between Bank and certain entities 
were not in technical compliance with the relevant Georgian 
law  relating  to  the  regulation  of  conflicts  of  interest.  In 
February 2019, the Company, the Bank and the NBG issued 
a  joint  announcement,  confirming  that  the  Bank  will: 
(i)  pay  approximately  GEL  1  million;  and  (ii)  implement  a 
restructuring of the Bank’s Supervisory Board whereby the 
founding shareholders will step down from the Supervisory 
Board. In addition, TBC Bank continues to cooperate with 
the  NBG  to  further  improve  the  quality  of  the  Bank’s 
corporate  governance  and  the  Company  will  arrange  an 
external review of the Group’s related party transactions, 
practices and procedures. The NBG also confirmed in the 
joint statement that the Bank fully complies with economic 
normative requirements and limits set by the NBG. 

Separately,  it  is  noted  that  the  Georgian  Office  of  Public 
Prosecution  has  also  launched  an  investigation  into 
the  same  matter  and  there  have  not  been  any  material 
developments to date.

Information Security Steering Committee
An  Information  Security  Steering  Committee  has  been 
established  and  charged  with  continuously  improving 
information security and business continuity management 
processes and minimising information security risks. The 
committee has been formed to centralise the information 
security function, including physical security, HR security, 
data security, IT security and business continuity.

The  Group  invests  in  effective  information  security  risk 
management, 
incident  management  and  awareness 
programmes,  which  are  enhanced  with  automated  tools 
that ensure acceptable levels of information security risk 
within  the  organisation.  Whenever  preventive  controls 
are  not  applicable,  comprehensive  business  continuity 
and incident response plans ensure the Group’s ability to 
operate on an ongoing basis and limit losses in the event of 
a severe business disruption.

Conduct risk
Conduct  risk  is  defined  as  the  risk  to  the  delivery  of  fair 
outcomes  for  customers  and  other  stakeholders.  The 
Group has adopted the Code of Conduct and the Code of 
Ethics, both of which set high ethical standards that each 
employee is responsible to uphold. 

The  Group’s  business  holds  a  unique  place  of  trust  in 
the  lives  of  more  than  2.4  million  customers  throughout 
Georgia. Therefore, preserving market confidence through 
the protection of our customers’ interests is of the utmost 
importance for the financial stability of the Group and the 
attainment of its strategic objectives.

The  Group’s  employees  undertake  and  perform  their 
responsibilities with honesty and integrity. They are critical 
to maintaining trust and confidence in its operations and 
upholding the important values of trust, loyalty, prudence 
and care.

Additionally, the Group’s management understands that it 
bears responsibility to a diversified group of domestic and 
international investors and needs to embrace the rules and 
mechanisms of protecting customers and maintaining the 
confidence of investors and financial markets. The Group’s 
directors strive to establish the “tone from the top,” which 
sets out the messages describing and illustrating the core 
components of good conduct.

In  managing  conduct  risk,  the  Group  entrusts  different 
departments  and  divisions  with  carrying  out  the  task 
of  managing,  mitigating  and  eliminating  conduct  risk 
across  all  the  Group’s  operations  with  clients  and  other 
stakeholders.  The  compliance  and  operational  risk 
departments  cooperate  to  create  a  unified  conduct  risk 
management framework and assist the business lines and 
departments in:

1. developing and maintaining policies and procedures 
to  ensure  that  the  respective  departments  and 
individual  employees  comply  with  the  provisions  set 
out by regulatory provisions, best practice and the Code 
of Conduct, the Code of Ethic and the Group’s internal 
handbook;
2. maintaining a liaison with the compliance department 
regarding the administration of policies and procedures 
and  the  investigation  of  complaints  regarding  the 
conduct  of  the  department,  its  manager  and/or  its 
employees;

68

TBC BANK annual report and accounts 2018

timely  on-going 

3.  ensuring  that  the  product  information  provided 
to  clients  by  front-line  employees  is  accurate  and 
complete,  and  is  conveyed  (both  in  written  and  oral 
form) in a simple and understandable way regardless of 
the level of sophistication of a given client;
4.  maintaining  records  of  client  conversations  and 
that  contain  sensitive  and  sales-related 
emails 
information,  including  information  pertaining  to  the 
acquisition of new clients and making complex product 
offers to existing and prospective clients;
5.  delivering 
for  new 
employees regarding proper conduct and ensuring that 
all  employees  stay  up  to  date  on  evolving  compliance 
standards within the Group through periodic training;
6.  developing  an  open  culture  that  encourages 
employees  to  speak  up  without  fear  of  punishment. 
Specifically,  this  means  setting  up  processes  for  the 
prevention and detection of conflicts of interest, creating 
ethical  incentives  and  bonus  formulas,  and  aligning 
incentives and disciplinary practices to the Group’s risk 
appetite; and
7.  employing  qualified  staff  and  sufficient  human 
and  technological  resources  to  investigate,  analyse, 
implement and monitor sales and after-sales activities.

training 

The  above  approach  ensures  that  the  management  of 
conduct  risk  is  not  limited  to  risk  management  units, 
including  the  compliance  department,  but 
fully 
embraced by front-line departments and that the proper 
conduct is fully integrated into required job skills.

is 

VIABILITY STATEMENT
The assessment of principal risks underpins the Viability 
Statement  in  the  Directors’  Report  for  2018  (see  pages 
118  to  119).  The  assessment  involved  consideration  of 
the Group’s current financial position over three years of 
coverage ending 1 January 2022, which is relevant to the 
strategic considerations of the Group.

TBC BANK annual report and accounts 2018

69

DOING BUSINESS RESPONSIBLY

We are dedicated to running our business in a 
responsible and sustainable manner and creating value 
for all our stakeholders.

OUR CUSTOMERS

We are committed to continuously improving our customers’ 
experience by offering tailored products and services in an accessible 
way coupled with superior customer experience, as well as support 
the development of the business sector to foster job creation in the 
country.

2018 HIGHLIGHTS

During 2018, we continued to innovate and develop new digital solutions to further improve our value proposition 
to our retail and business customers.

  In May 2018 we launched a new, innovative product, Space, aimed at young and digitally savvy customers. Space 
is a fully digital bank developed in partnership with leading industry players including Amazon Cloud, Pulsar 
AI, Mambu, SalesForce and Corezoid. The application has very modern and intuitive design and performs all 
banking transactions in real time (More information can be found on page 44).

  We also started an innovative online platform (www.businesstool.ge) which aims to help businesses to increase 
their efficiency by automatising their processes with software solutions created by Georgian IT companies.  
The platform is an online marketplace connecting businesses with IT service providers - it assists the former 
in finding the right digital solution on the local market and it helps the latter  to introduce their products to 
the  business  community,  ultimately  increasing  their  sales.    In  addition,  we  ran  a  software  competition,  in 
partnership with EFSE DF to encourage the creation of IT solutions, which would bring maximum value for 
businesses. The top three winners were awarded with monetary prizes from EFSE DF to support them in the 
development of their products.  

  We also attracted several special purpose facilities from different international financial institutions to support 
young  entrepreneurs,  women-led  MSMEs,  businesses  operating  in  rural  areas,  innovative  projects,  energy 
efficient and renewable energy products, foreign trade support, as well as mortgage loans for first-time home 
buyers. The total amount disbursed under these projects amounted to GEL 128 million in 2018. More information 
about each facility can be found on our website under the press release section at www.tbcbankgroup.com.

70

TBC BANK annual report and accounts 2018

CUSTOMER PRIVACY AND DATA SECURITY
Safeguarding  customers’  personal  information  is  one  of 
our top priorities and we continuously work on upgrading 
our control systems in order to ensure high-level customer 
privacy  and  data  security.  We  use  advanced  information 
security technologies to identify and prevent any fraudulent 
activities.  In  order  to  minimise  cyber  security  risks  and 
detect  cyber  threats  more  effectively  we  constantly 
enhance  our  defense  system  with  artificial  intelligence 
measures and techniques.

In  2018,  the  National  Bank  of  Georgia  conducted  a 
thorough  audit  of  our  data  security  systems  and  no 
significant issues were identified. Periodically, we also hire 
external  audit  companies  to  examine  our  data  security 
and verify its compliance with existing local regulation and 
international  best  practices.  The  last  audit,  conducted  in 
2017 by a Ukrainian leading information systems securities 
company,  confirmed  that  our  systems  ensure  reliable 
protection against cyber threats.

In  order  to  increase  awareness  and  help  our  clients  to 
protect their data security, we send periodic warnings to 
them  through  Internet  and  mobile  banking  applications 
regarding  widespread  cyber  frauds  and  tips  on  how  they 
should act in such cases. 

We  also  conduct  regular  mandatory  trainings  on  cyber 
security and data privacy for all our employees to ensure that 
they are well aware of potential threats and remain alert. 

In 2018, we have enhanced our Privacy Policy in line with 
the requirements of the new EU General Data Protection 
Regulation (GDPR). The full policy can be found on our IR 
website at www.tbcbankgroup.com.

DIGITAL ENGAGEMENT AND
FINANCIAL INCLUSION
Our goal is to allow our customers to interact with us in 
the most convenient way. For this purpose, we operate an 
omni-channel distribution platform with a strong focus on 
digital channels, which enables our customers to conduct 
most  of  their  daily  transactions  easily  and  remotely.  Our 
award-winning  mobile  and  Internet  banking  applications 
remain  the  most  popular  communication  channels 
accounting for 37.2% of all transactions. The other widely 
used channel is self-service terminals as Georgia is still 
a largely cash-based society. At the end of 2018, 19.3% of 
all transactions were conducted through these terminals.

In  order  to  increase  young  people’s  engagement  in 
banking,  we  offer  special  cards  to  school  and  university 
students  with  distinctive  benefits  tailored  to  their  needs 
and interests. The cards are free of any banking charges, 
including  annual  service  fee  and  ATM  withdrawal  fee 
from  TBC  Bank  ATMs.  The  cards  feature  unique  designs 
which  can  be  customised  based  on  owners’  wishes  and 
interests. For card owners, we organise various campaigns 
which 
include  special  promotions  and  discounts  at 
popular  retailers.  Furthermore,  we  regularly  organise 
masterclasses for students, which are delivered by leading 
professionals. 

CUSTOMER SATISFACTION
Our customer satisfaction is of utmost importance to us. 
We regularly request feedback from our clients and use this 
information to analyse their needs and fine-tune our value 
proposition  accordingly.  We  also  pay  special  attention  to 
our customers’ concerns and have a dedicated department 
dealing with clients’ complains. We react promptly to each 
case and work closely with a customer to understand his/
her problem. 

We regularly measure customer satisfaction levels based 
on various surveys conducted by independent third party 
companies and maintain the highest scores in the Georgian 
banking sector. We also hold the leading position among 
the whole retail industry in the country. 

TBC BANK annual report and accounts 2018

71

Annual Business Award ceremony has become the major 
business  event  of  the  year  in  the  country  and  it  counts 
more than 1,500 community members in total. Traditional 
media as well as social network channels widely covered 
the event which attracted 16 million reach in PR and Social 
Media and top-of-mind awareness of this project reached 
76% according to the survey conducted by the independent 
research agency, ACT in the end of 2018.

PRIORITIES FOR 2019 

  We  will  continue  to  roll  out  innovative  products 
and services to customers based on their evolving 
preferences,  as  well  as  maintain  our  focus  on 
superior  customer  experience.  We  will  also 
continue  supporting  businesses  by  expanding 
our  business  support  programme  with  new 
digital  tools  and  solutions.  Furthermore,  we 
are  committed  to  increase  our  presence  in 
underpenetrated  regions  and  sub-segments  to 
contribute to further financial inclusion.  

DOING BUSINESS RESPONSIBLY CONTINUED

SUPPORTING BUSINESSES DEVELOPMENT 
We  are  committed  to  supporting  Georgia’s  business  and 
entrepreneurs  by  providing  access  to  finance  as  well 
as  extensive  non-financial  services  under  our  business 
support programme.

As of 31 December 2018, our MSME portfolio stood at GEL 
2,497 million. Out of this amount, GEL 859 million has been 
used to finance rural areas and thus helped in creating new 
job opportunities in different sectors, including hospitality 
and leisure, agriculture, food industry and construction.

Since March 2017, we run Startuperi, a start-up oriented 
project  offering  full-scale  support  to  companies  in  their 
early stage of development. The programme aims to foster 
entrepreneurship  by  providing  easily  accessible  funding, 
media  &  PR  support,  free  educational  programmes  and 
conferences, as well as partnerships with large companies 
in  Georgia.  Startuperi  proved  to  be  very  successful  and 
since its launch we have attracted 24,000 participants and 
have  funded  490  startups  totaling  GEL102.5  million.  The 
media reach of this programme was more than 36 million 
views at the end of 2018.

Within  our  business  support  programme,  launched  in 
2013  in  partnership  with  the  Asian  Development  Bank 
(ADB),  we  continue  to  hold  various  educational  events 
for  our  customers,  including  training  courses,  individual 
consultations,  regional  agro  forums,  networking  events 
and masterclasses. All events are offered free of charge. 
During  2018,  up  to  7,500  MSMEs  participated  in  this 
programme. 

Since  2016  we  also  hold  the  annual  Business  Award 
ceremony which has become one of the most prominent 
business event in Georgia. The initiative aims at supporting 
the development of both new and established businesses 
and promote entrepreneurship in the country. The slogan 
is  #sharesuccess  as  participants  have  an  opportunity  to 
share  their  success  stories  among  the  whole  business 
community.  Two  new  categories  were  added  in  the  2018 
edition:  the  “Woman  Entrepreneur  of  the  Year”  and  the 
“Social Impact Award”. In addition, we have added special 
prizes  for  the  winners  who  can  choose  one  award  from 
three categories:

  digital strategy and new web page development;
  brand strategy and image campaign; 
  business soft/Tool or SAAS.

72

TBC BANK annual report and accounts 2018

THE ANNUAL
LITERARY
AWARD SABA

TBC BANK annual report and accounts 2018

73

DOING BUSINESS RESPONSIBLY CONTINUED

OUR COLLEAGUES

Our colleagues are integral part our success and our most valuable 
asset. We are committed to creating a collaborative and diverse working 
environment where people feel valued and are motivated to realise their 
full potential and deliver high performance. 

2018 HIGHLIGHTS

TBC Bank is one of Georgia’s top employers and we work closely with the world’s leading HR consulting companies 
in order to fine-tune our human resources system in line with the market’s best practice. 

In this regard, in 2018 we successfully delivered on a number of initiatives:

  we  launched  a  job  classification  system  which  classifies  head  office  staff  positions  according  to  the 
responsibilities and duties associated with the job. This scheme creates parity and consistency in job titles, 
sets defined salary ranges and promotes a fair and transparent working environment;

  we  also  implemented  a  self-service  platform,  embedded  in  our  internal  network,  which  allows  employees 
to access information and perform routine tasks independently, without help from the HR team. In its first 
implementation  stage,  the  platform  allows  employees  to  perform  simple  operations  online,  such  as  filling 
applications for annual leave or registering for insurance. Over time, more complex transactions will be added. 
The main benefits of such self-service tools include increased efficiency, simplified processes, time saving and 
low costs;  

  in  May  2018,  we  introduced  the  Human  Resource  Management  System  (HRMS),  a  new  software  which  was 
developed in partnership with a leading software company in Central and Eastern Europe. Our new HRMS is the 
most up-to-date platform: it is fully automated and it features advanced reporting and data analysis capabilities. 

74

TBC BANK annual report and accounts 2018

EQUALITY AND DIVERSITY 
We believe that workforce diversity and inclusion is key to 
creating a sustainable and successful business. Our work 
environment  is  free  from  any  kind  of  discrimination  and 
each and every employee is valued, respected and treated 
equally  regardless  of  gender,  age,  marital  status,  race, 
ethnicity, religious and political beliefs or disability.

We  recognize  the  benefits  of  gender  diversity  and 
actively  support  women  in  the  workforce.  Over  65%  of 
our employees are women whereas, the share of women 
holding  senior  roles  is  36%.  We  remain  committed  to 
improve the gender balance across managerial positions, 
We  also  appointed  two  new  female  non-executive  board 
directors  (detailed  information  is  given  in  directors’ 
governance statement on page 112). 

We  support  colleague  with  disabilities  and  ensure  that 
they  are  treated  fairly  and  have  the  same  access  to 
learning, development and job opportunities. We give fair 
consideration  to  disabled  candidates  and  are  unbiased 
when  selecting  and  appointing  people.  No  applicant  is 
discriminated because of his/her disability. We also strive 
to  improve  our  workplace  to  make  it  more  flexible  for 
disabled people.

GENDER DIVERSITY STATISTICS

Board of directors

Male
Female

Top management

Male
Female

2018

7
2

2018

7
1

2017

2016

9
0

9
0

2017

2016

7
1

7
1

Middle management

Male
Female

All employees

Male
Female

2018

200
120

2018

2,425
4,827

2017

200
105

2017

2,339
4,745

2016

222
119

2016

2,195
4,097

We  have  a  good  mix  of  people  with  extensive  working 
experience,  as  well  as  young  and  bright  individuals  who 
have  just  graduated  from  top  universities  in  Georgia  and 
abroad.  Since  2012,  we  run  an  internship  programme 
for the best students from Georgia’s leading universities, 
at  the  end  of  which  we  offer  permanent  jobs  to  the  best 
trainees. This programme has proven to be very successful 
and  helped  us  identify  the  brightest  and  most  talented 
students who are part of our team today. We believe that 
age diversity creates a more dynamic and high-performing 
team that leads to better results. 

AGE DIVERSITY STATISTICS

<20

20-29

30-39

40-49

>=50

2018

0.3%
56%

32%

9%

3%

TBC BANK annual report and accounts 2018

75

Table 3

Front Office Employees
mean gender pay gap in hourly pay
median gender pay gap in hourly pay
mean bonus gender pay gap
median bonus gender pay gap

Table 4

Back Office Employees
mean gender pay gap in hourly pay
median gender pay gap in hourly pay
mean bonus gender pay gap
median bonus gender pay gap

%
50.8%
54.4%
64.5%
65.5%

%
29.6%
-7.7%
20.2%
-11.3%

DOING BUSINESS RESPONSIBLY CONTINUED

GENDER PAY GAP
We regularly review our pay levels and make sure that men 
and women are paid equally for doing the same type of job. 
In 2018, for the first time, we have published details of the 
average pay gap between male and female colleagues in 
the bank. 

As shown in the 1st table below, the average gender pay 
and bonus gaps are in favour of men. This is mainly due to 
higher number of women being employed in junior roles, 
including the customer service positions (as shown in table 
3),  which  is  related  to  our  business  model.  However,  the 
gap is positive for middle management positions, whereas 
we employ relatively lower proportion of women at higher 
pay quartiles based on their roles (please refer to table 2).

We  remain  committed  to  achieving  a  better  gender 
balance and increasing the proportion of women working 
in senior roles.

Gender pay and bonus gap statistics1

Gender pay gap is based on the data from April 1, 2018 to 
April 30, 2018.

Gender bonus gap is based on the data from April 6, 2017 
to April 5, 2018.

Table 1

Bank Full
mean gender pay gap in hourly pay
median gender pay gap in hourly pay
mean bonus gender pay gap
median bonus gender pay gap

Table 2

Middle Management
mean gender pay gap in hourly pay
median gender pay gap in hourly pay
mean bonus gender pay gap
median bonus gender pay gap

%
48.9%
43.0%
53.7%
52.4%

%
-21.4%
-13.4%
-33.9%
-104.2%

1  The data on gender pay gap is presented only for the bank, which 

accounts for the 89% of the total Group’s employees. 

  Negative gap indicates a percentage pay gap in favor of women, while 

positive gap indicates a percentage pay gap in favor of men

76

TBC BANK annual report and accounts 2018

EMPLOYEE MOTIVATION AND ENGAGEMENT 
High levels of employee motivation and engagement is one 
of our core priorities and we are constantly seeking new 
ways to create the best working environment. 

We recognise the benefits of a regular communication with 
our colleagues and use different online channels to keep 
our employees up-to-date with the Group’s progress and 
recent developments. Employees are also encouraged to 
share their views and concerns through internal forums. 

We  support  various  social  activities,  including  internal 
clubs,  championships  and  retreats.  TBC  clubs  unite 
employees based on their interests and hobbies and bring 
together photographers, sport and art lovers, employees 
with  three  or  more  children  and  many  other.  We  also 
regularly  organise  different  internal  championships  and 
employee gatherings, including board game competitions, 
intellectual  game  “What?  Where?  When?”  and  various 
sports  events  such  as  football,  basketball,  bowling  and 
others. Furthermore, we frequently take part in different 
external sport activities. For five years our employees have 
been taking part to the Wings for Life World Run, a running 
competition  which  raises  funds  for  the  research  to  cure 
spinal cord injuries. 

For  our  middle  managers,  we  organize  annual  overseas 
retreats  to  boost  their  team  spirit  and  improve  their  job 
satisfaction. In 2016, the group supported Georgia’s national 
rugby  team  in  Scotland,  2017  it  traveled  to  Wales  and  in 
November 2018, the middle managers were in Florence to 
support  the  national  rugby  team  in  a  test  match  against 
Italy. Such initiatives support our employees’ involvement 
in sport events and is in line with our strategy of becoming 
the rugby ambassadors in Georgia.

We care about health and wellbeing of our colleagues and 
offer  free  medical  check-ups  and  consultations.  In  2009, 
we established the TBC Fund, a charity fund which covers 
the  medical  expenses  of  our  employees  and  their  close 
relatives in case of severe diseases. Most of our employees 
regularly donate up to 2% of their salaries and the fund has 
already helped more than 1,170 people. 

In addition, we offer a wide range of non-monetary awards 
including free tickets for exhibitions, cinema, opera, ballet 
and rugby games, as well as special discounts in various 
hotels, restaurants, gyms, book fairs and popular cultural 
events. For the employees’ young children we provide back-
to-school gift packages which comprise branded bags and 
stationary from our brand shop. The online brand shop in 
subsidised by TBC Bank and includes various accessories, 
clothes and gifts. We collaborate with Georgian designers 
and  regularly  add  new  collections  that  are  designed 
exclusively for TBC Bank.

In order to accurately measure our employee satisfaction 
and engagement levels, we annually run a feedback survey 
in partnership with leading international universities and 
research  firms.  The  results  of  the  survey  are  analysed 
carefully  and  taken  on  board  for  the  management’s 
future  actions.  Based  on  the  latest  survey,  conducted  in 
December 2018, the engagement index and net promotor 
score stood at 87%and 66% respectively compared to 91% 
and  55%  in  2017.  The  consistently  high  scores  confirms 
that our colleagues believe that the Group is moving into 
the right direction and feel part of this success.  

LEARNING AND DEVELOPMENT
We  strive  to  attract  and  retain  top  talent  and  therefore 
we  continuously  invest  in  our  colleagues’  learning  and 
professional development. 

In  2011  we  established  TBC  Academy,  an  in-house 
educational  platform  which  provides 
training  and 
workshops  in  different  fields  and  allows  our  employees 
to  learn  from  TBC  Bank’s  top  and  middle  management. 
Classes  comprise  technical  subjects  such  as  financial 
institutions,  capital  markets,  ethics  and  financial  fraud 
management,  as  well  as  soft  skill  including  leadership, 
change  management  and  others.  Due  to  the  increasing 
demand,  in  2018  the  number  of  courses  conducted  per 
year increased from four to seven. In 2018 more than 150 
employees attended the training offered. 

We also provide specialised training on a regular basis for 
front office staff to ensure that they are constantly up-to-
date with new procedures and regulations. In order to allow 
more flexibility to our employees, since 2013 we operate 
a distance learning system, which give our colleagues an 
opportunity to study at a suitable time for them. 

In addition to the in-house training opportunities, we provide 
our  employees  with  financial  support    to  attend  various 
external  courses  and  gain  international  certifications, 
such as CFA, FRM, ACCA and others. To further encourage 
them, in 2012 we established TBC Scholarship Fund, which 
provides co-financing to our top employees to study at the 
world’s leading universities. In 2018, 10 managers received 
this scholarship.

TBC BANK annual report and accounts 2018

77

DOING BUSINESS RESPONSIBLY CONTINUED

Another initiative in this regard is organising masterclasses 
for  our  employees  all  over  the  country  where  leading 
Georgian professionals are invited to share their experience 
and  knowledge.  These  masterclasses  have  proved  to  be 
very  successful  and  have  recorded  high  attendance  rate, 
for a total of c. 3,500 people since its launch in 2017.

PERFORMANCE ASSESSMENT AND REWARD 
Our  performance  appraisal  system  is  closely  linked  with 
overall  objectives  of  the  Group  and  is  based  on  three 
core  principles:  clarity,  fairness  and  integrity.    We  make 
sure  that  our  colleagues  have  a  clear  understanding  of 
their  contribution  to  the  company’s  strategic  priorities, 
are  actively  engaged  in  setting  their  goals  and  are  given 
appropriate  coaching  by  their  supervisors  to  help  them 
achieve  these  goals.  Regular  employee  feedbacks  and 
a  constructive  dialogue  are  an  important  part  of  our 
performance appraisal system.

We use different assessment systems for front and back 
office staff and it varies depending on the positions held. 
We  assess  our  back  office  staff  with  the  management-
by-objectives  (MBO)  system,  a  personnel  management 
technique where managers and employees work together 
to set, record and monitor goals for the financial year. Goals 
are written down annually and are continually monitored 
by  managers  to  check  progress,  including  semi-annual 
direct feedback from supervisors. Rewards are based on 
the goal achievement. We have a uniform scoring system 
for all employees within the MBO, which ensures fairness 
throughout the organisation. 

For  our  middle  managers,  we  also  run  a  360-degree 
feedback that provides each employee with the opportunity 
to receive performance feedback from his/her supervisor, 
peers and subordinates. The 360-degree feedback allows 
our  employees  to  understand  how  their  performance  is 
viewed by others and it helps them to better identify their 
strengths and weaknesses as well as  to develop new skills.

assessment 

For  front-office  employees  we  use  a  target-based 
performance 
system,  whereby  his/
her  performance  is  linked  to  specific  KPIs,  including 
quantitative and qualitative components. Within the target-
based system, employees are assessed monthly, quarterly 
or annually depending on their positions.

We  offer  a  competitive  remuneration  package,  which 
includes  a  monthly  salary,  a  performance-driven  bonus 
and  an  attractive  benefits’  package.  This  is  comprised 
of  pension  contributions,  medical  insurance,  corporate 

mobile  numbers,  paid  annual  and  sick  leaves  as  well  as 
fully-paid  six  months  of  maternity  and  paternity  leave. 
Other benefits include monetary gifts in case of marriage 
and childbirth and compensation in case of serious illness 
or death. Furthermore, since 2013 we run a special club for 
large families. This social programme provides a special 
one-time  gift  of  GEL  10,000  to  all  TBC  Bank  employees 
upon  the  birth  of  their  fourth  and  fifth  child  and  GEL 
50,000 upon the birth of their sixth child or more. At the 
end of 2018, the club counts up to 500 employees and have 
granted around GEL 780,000 since its establishment.  

We operate a deferred share bonus scheme for our middle 
managers  whereby  15%-20%  of  the  total  annual  bonus 
is paid in the form TBC PLC shares which are subject to 
three  year  continued  employment  condition  and  holding 
period: 10% and 10% are awarded on the first and second 
anniversaries respectively and the remaining 80% on the 
third  anniversary.  This  scheme  encourages  a  long-term 
commitment to the company and helps to align the middle 
managers’ interest with those of the shareholders. In 2019, 
167,361 shares were awarded as bonus shares to middle 
managers.  (Detailed  information  regarding  to  directors’ 
remuneration  system  can  be  found  in  the  remuneration 
report on pages 136 to 155.) 

ETHICAL STANDARDS AND
RESPONSIBLE CONDUCT
We  aspire  to  run  a  business  that  promotes  high  ethical 
standards,  values  and  respects  human  rights,  and 
encourages  our  employees  to  act  with  integrity  and 
responsibility towards each other as well as towards our 
customers, business partners, other stakeholders and the 
community at large. 

For this purpose, we have implemented a set of internal 
policies  and  procedures  and  we  closely  monitor  their 
execution:

  Code of Ethics
  Code of Conduct
  Anti-Bribery,  Anti-Corruption  and  Prevention  of  the 

Facilitation of Tax Evasion Policy

  Whistleblowing Policy

These policies apply to all employees of the Group and can 
be found on our IR website at www.tbcbankgroup.com. 

The  Code  of  Ethics  and  Code  of  Conduct  outline  ethical 
principles and standards of professional conduct expected 
from  all  employees  of  the  Group  and  set  appropriate 

78

TBC BANK annual report and accounts 2018

but is uncomfortable using the normal reporting lines. Our 
guidelines  seek  to  ensure  that  complaints  are  recorded 
and  that  employees  are  safeguarded  from  any  potential 
retaliation. 

The Compliance Department regularly conducts employee 
training sessions in order to raise awareness and highlight 
the importance of anti-corruption and anti-bribery issues. 
Periodic  audits  are  also  conducted  by  the  Internal  Audit 
Department  to  identify  any  violations  or  inappropriate 
behavior.  No  such  material  instances  were  identified 
during 2018. 

PRIORITIES FOR 2019 

  We  will  continue  investing  in  our  colleagues’ 
development  in  order  to  create  the  best  talent 
within  our  company.  We  are  also  committed  to 
creating  the  best  working  environment  for  our 
employees to provide them with most rewarding 
including  financial 
careers 
benefits,  learning  and  professional  development 
opportunity, social interaction and safety. 

in  all  aspects 

relationship norms with colleagues, customers, partners 
and  others  stakeholders.    TBC  Bank’s  employees  are 
expected  to  act  with  professionalism  and  integrity  at 
all  times  and  to  comply  with  both  spirit  and  intent  of  all 
applicable  laws  and  regulations.  The  employees  are 
also  required  to  treat  all  stakeholders  with  respect  and 
act  fairly  and  responsibly  towards  them.  In  dealing  with 
customers, we ensure that our products and services are 
tailored to their needs, that are straightforward and easy 
to  understand.  We  also  make  sure  that  clients  do  not 
face  unreasonable  post-sale  barriers  to  change  product, 
submit  a  claim  or  make  a  complaint.  With  regards  to 
suppliers and other business partners, the Group engages 
only  in  arm’s-length  transactions.    In  relation  to  our 
employees,  we  are  committed  to  fostering  a  supportive, 
safe and respectful working environment, which is free of 
any  form  of  harassment,  discrimination  (including  race, 
ancestry, color, religion, national origin, citizenship, marital 
status,  veteran’s  status,  gender,  gender  identity,  sexual 
orientation,  age  or  disability)  or  inappropriate  behavior. 
Environmental  and  social  issues  are  also  on  top  of  our 
agenda in all our undertakings.  

The compliance with the Group’s Code of Ethics and Code 
of Conduct is closely monitored by the HR Department and 
Compliance  Department  on  regular  basis.  The  Internal 
Audit Department also conducts periodic audits in order to 
identify any breach or misconduct in relation to compliance 
with  these  policies.  No  material  breaches  of  the  Group’s 
Code of Ethics and Code of Conduct were identified during 
2018.

Our  Anti-Bribery,  Anti-Corruption  and  Prevention  of 
the  Facilitation  of  Tax  Evasion  Policy  complies  with  all 
relevant local and international laws and regulations, and 
applies to all employees of the Group. The policy provides 
comprehensive  guidance  on  the  types  of  behaviour 
that  may  give  rise  to  violations  of  anti-bribery  and  anti-
corruption laws and/or Criminal Finance Bill requirements, 
and reinforces a culture of honesty and openness among 
employees.

To  ensure  employees’  protection  and  improve  working 
conditions,  we  have  a  whistleblowing  policy  in  place, 
available  to  all,  which  aims  to  identify  and  respond  to 
potential violations that may jeopardise employees’ work 
effectiveness. The policy encourages every staff member 
to report on any suspected violations in an open manner, 
without fear of retaliation. In addition, TBC Bank provides 
channels for anonymous whistleblowing (including hotline, 
email or letter) for anyone who believes that a violation of 
internal standards or legal requirements has taken place 

TBC BANK annual report and accounts 2018

79

DOING BUSINESS RESPONSIBLY CONTINUED

OUR COMMUNITY

As the largest banking group in Georgia, we feel a responsibility towards 
our community and strive to give back by supporting those areas that are 
key for our country and its future: the young generation, art and culture.

2018 HIGHLIGHTS

During 2018, we implemented a number of remarkable projects:

  TBC Bank supported Saba, Georgia’s main literary award, to celebrate its sixteenth award ceremony at 70th 
International Frankfurt Book Fair, which is the world’s largest book fair.  Georgia was the fair’s guest of honour 
which provided the opportunity to introduce the Georgian literature to the prominent audience. In addition, 
within the framework of the fair, the renowned Struwwelpeter-Museum hosted an exhibition dedicated to the 
Georgian folk tale “Tsikara”. The display consists of three-dimensional objects and patterns decorated with 
Georgian traditional visual art ornaments. It is open to the public from October 2018 through January 2019;

  To mark the 100th anniversary of Georgia’s independence, TBC Bank supported the publication of the first book 
about Georgian history and culture by Oxford University . The book is based on the Wardrop collection which 
contains rare, ancient Georgian manuscripts, unique books and documents, including handwritten scripts of 
the famous “Knight in Panther’s Skin” dating to the 17th century. The collection, stored at Bodleian Library in 
Oxford, was created by former British diplomat Sir Oliver Wardrop and his sister, Marjory, during many years. 
The book was presented at Sir Wardrop’s former house, in Seven Oaks, in Great Britain, and is now available on 
Amazon;

  In October 2018 TBC Bank supported the return of the archives of the Zubalashvili brothers to Georgia. Petre, 
Jacob,  and  Stephan  Zubalashvili  were  well-known  industrialists,  merchants  and  philanthropists  in  the  18th 
century. Their unique archives, consisting of historical documents about history, civilization, and archeology as 
well as artifacts, were preserved for over 114 years by their descendents who gifted them to Georgia in 2018. They 
were transferred to the National Museum of Georgia where an exhibition was held in November 2018. 

80

TBC BANK annual report and accounts 2018

YOUNG GENERATION
We are committed to supporting talented young people in 
their  professional  development  and  continue  to  roll  out 
new projects and initiatives in this regard. 

Since  2016  TBC  Bank  is  the  main  partner  of  the  Young 
Researchers  and  Innovators  Competition  Leonardo  da 
Vinci,  an  annual  event  which  aims  to  popularise  STEM 
(acronym for science, technology, engineering and math) 
subjects  among  young  people.  The  winning  team  of  the 
2018  edition  received  a  one-year  scholarship  from  TBC 
Status.  Furthermore,  in  2018  TBC  became  a  partner  of 
the  Millennium  Innovations  Award  which  is  a  nationwide 
challenge that aims to promote innovations in STEM fields 
among  youth  throughout  Georgia.  TBC  Bank  will  provide 
financial  support  to  send  the  winning  team  at  the  Space 
Center  University  at  the  NASA  Space  Center  in  Houston, 
USA, in May 2019.

In June 2018, TBC Bank and Tbilisi State University (TSU) 
signed  a  memorandum  of  cooperation  which  envisages 
the development of joint educational projects and ad-hoc 
training, employment programmes for students, as well as 
creation of a special online brand shop for the university. In 
addition, TBC Bank will share its know-how in marketing 
and  branding  with  the  university  and  will  also  develop 
banking products tailored specially for the students’ needs. 

We are also actively supporting young talents through our 
first Georgian online charity platform www.statusdonates.
ge  which  strives  to  promote  success  on  behalf  of  TBC 
Status clients and develop a culture of social responsibility 
in society. Launched at the beginning of 2017 the platform 
has since financed 25 projects for a total of GEL 125,000 
and it has improved the life of over 70 people. 

CULTURE
TBC Bank has been a fervent supporter of Georgian culture 
since  its  establishment  and  it  has  implemented  various 
projects to promote Georgian heritage. 

In  2003  TBC  Bank  established  Saba,  the  leading  literary 
award  in  Georgia.  To  date,  Saba  has  awarded  over  150 
prizes  in  different  categories  for  a  total  amount  of  over 
GEL 700,000. This year, the Saba award ceremony was a 
particularly distinguished event as it was held in Germany 
within the framework of the Frankfurt International Book 
Fair.    Since  2017,  Saba  also  runs  www.saba.com.ge,  the 
largest online platform for Georgian electronic and audio 

books. The website allows access up to 300 authors and 
publishers  and  it  has  attracted  around  170,000  readers, 
both in Georgia and abroad. 

Another remarkable project is Artarea, the country’s first 
online  channel  dedicated  specifically  to  art  and  culture. 
Artarea  offers  its  viewers  various  cultural  programmes, 
online  lectures,  exhibitions,  concerts  and  entertainment 
activities. Its popularity is steadily growing and it counts on 
over 30,000 daily viewers and over 110,000 daily users on 
social media. 

To  popularise  the  Georgian  language  and  to  integrate 
the  Georgian  alphabet  into  the  digital  world,  in  2016 
we  launched  #WriteinGeorgian.  As  part  of  this  project 
in  2017  we  partnered  with  Microsoft  and  created  www.
kartulad.ge,  the  first  Georgian-language  platform  which 
aims  to  integrate  the  Georgian  language  into  Microsoft’s 
programmes  and  software  such  as  Skype,  Office,  and 
others. The platform encourages the Georgian population 
to engage with the website and translate sentences taken 
out of Georgian literature. This year, Tbilisi State University 
and  its  center  of  Lexicography  translated  around  50,000 
sentences. Over 100,000 sentences have been translated 
thus  far  making  it  possible  for  Microsoft’s  platform  to 
begin “studying” the Georgian language.  During the year, 
several other remarkable initiatives were also completed 
including: 

  the  digitalisation  of  the 

largest  Georgian-English 

dictionary;

  the organisation of the first fonts competition in Georgia 
in  order  to  digitalize  new  Georgian  fonts  and  promote 
fonts engineering in the country;

  the  transfer  of  a  database  with  over  three  million 
sentences/phrases  to  Microsoft  from  Saba’s  electronic 
books. 

We  also  continue  to  actively  host  various  exhibitions 
and  cultural  events  at  our  art  galleries  in  Georgia’s 
three  main  cities.  During  2018,  we  hosted  around  140 
events.    Among  them,  the  most  remarkable  was  “Battle 
or  Habituation?,”  an  exhibit  dedicated  to  Georgia’s  100th 
anniversary  of  independence  which  was  held  with  the 
support of the Korneli Kekelidze Georgian National Center 
of Manuscripts. 

TBC BANK annual report and accounts 2018

81

DOING BUSINESS RESPONSIBLY CONTINUED

RUGBY
TBC Bank is general sponsor of the Georgian Rugby Union 
since 2015. Rugby is a sport close to the heart of Georgians, 
it  is  the  country’s  national  game  and  it  promotes  the 
country’s image on the international stage. We are proud to 
contribute to the development of rugby in Georgia and are 
committed to supporting our national rugby team in their 
quest to be included in the Six Nations’ club. 

PRIORITIES FOR 2019 

  Going forward, we will continue setting leading example 
for  other  business  to  give  back  to  community  by  our 
active  involvement  in  CSR  activities.  Our  priorities 
remain  providing  new  opportunities  of  education  and 
development  to  talented  young  people,  supporting  art 
and taking care of Georgia’s cultural heritage.  We firmly 
believe  that  these  are  key  areas  where  we  can  have  a 
positive impact and we can focus our efforts to build a 
prosperous country.

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TBC BANK annual report and accounts 2018

TBC BANK annual report and accounts 2018

83

DOING BUSINESS RESPONSIBLY CONTINUED

ENVIRONMENT

We are strongly committed to preserve the environment by conducting 
our business in a responsible and sustainable way and we take active 
measures to reduce our environmental footprint from our direct and 
indirect activities. 

per employee by 19% in 2019 from the current level of 
13.49 (m3/pp);

  We renewed 73% of our auto park at the bank with hybrid 

(59%) and electric (14%) cars;

  we  prioritise  the  use  of  green  and  energy-efficient 
products  in  our  everyday  activities  by  incorporating 
environmental assessment into procurement process; 

  we use green construction standards within the bank.

In terms of waste management, TBC Bank operates a waste 
management programme since 2016, which ensures that we 
closely  monitor  and  effectively  manage  our  non-hazardous 
and hazardous waste. Non-hazards waste mainly arise from 
printing paper, which we shred and exchange with a recycling 
company in return for books that we donate to orphanages, 
vulnerable  families  and  libraries  in  remote  villages  in 
Georgian rural and mountain regions. For hazardous office 
waste,  such  as  printer  cartridges,  we  collaborate  with  a 
company specialised in supplying new cartridges and refilling 
the  used  ones.  Starting  from  2019,  we  plan  to  implement 
waste  separation  system  that  will  enable  us  to  reduce  the 
amount of waste we send to the landfills.

PRIORITIES FOR 2019 

  We  plan  to  enhance  our  policies  and  procedures  in 
order  to  further  reduce  our  environmental  impact  and 
to implement various initiatives to raise our colleagues’ 
awareness  to  environmental  issue  and  increase  their 
engagement.  

LENDING RESPONSIBLY 
As  the  largest  banking  group  in  Georgia,  our  major 
environmental impact stems from the projects we choose 
to finance. Therefore, we have adopted the Environmental 
and  Social  Risk  Management  Policy  which  is  compliant 
with  the  Georgian  environmental  legislation  and  follows 
international  best  practice  guidelines.  The  policy  also 
ensures  that  we  lend  responsibly  and  do  not  finance 
projects  that  have  an  adverse  environmental  or  social 
impact. The sector-specific environmental and social risk 
assessment is integrated into the credit risk management 
processes  and  is  applied  to  all  commercial  lending 
activities. The full policy can be viewed at www.tbcbank.ge/
web/en/web/guest/esms. The compliance with procedures 
is closely monitored by the Environmental and Social Risk 
Management  Team  and  the  Internal  Audit  Department 
conducts periodic audits in order to identify any breaches. 
No such material breaches were identified during 2018.

We  also  operate  a  dedicated  channel  where  employees, 
partners,  customers  or  any  other  interested  person  can 
raise environmental and social concerns in relation to our 
activities. More information can be found on the following 
link: www.tbcbank.ge/web/en/web/guest/e-s.

EFFICIENT CONSUMPTION OF NATURAL 
RESOURCES AND RESPONSIBLE WASTE 
MANAGEMENT
We strive to use natural resources efficiently by reducing 
the consumption of fuel, gas, electricity, water and printing 
papers. To achieve this we take the following measures:

  we use energy-efficient LED lightings in our premises;
  we  operate  an  energy-efficient  heating  and  cooling 

systems in our offices;

  we  reduce  consumption  of  paper  through  high  level  of 
digitalisation of processes, both in our back and front office. 
In 2018, we set the target to futher reduce the consumption 
of printing paper by 36% in 2019 compared to the current 
level of 11.2 printing paper per person in reams;

  we also set the target for reducing consumption of water 

84

TBC BANK annual report and accounts 2018

GREENHOUSE GAS EMISSIONS
As a premium-listed company trading on the LSE, TBC Bank is required to calculate and report upon the greenhouse gas 
(GHG) emissions stemming from its direct operations. For this purpose, TBC Bank has established a comprehensive internal 
environmental system to manage its GHG emissions within the Group and is committed to reducing its GHG emissions by 
closely monitoring consumption of fuel, gas and electricity. TBC Bank also commissioned an independent Health, Safety, 
Environment (HSE) consulting company, Gergili LLC to verify the measurements of its GHG emissions. 

Data for the FY 
Scope 1*
Fuel Combustion
(heating, vehicles, generators)
Scope 2
(Electricity consumption)
Scope 3
(International flights)
Total emissions (tCO2)
Total emission per full time employee (CO2t/pp)

Total CO2 Emissions (tonnes)

2018

2,584

1,391

644

4,619
0.65

2017

2,409

1,375

366

4,150
0.60

2016

1,805

1,147

268

3,219
0.52

KPIs

2019

-8%

-5%

-

-6%
-6%

*Scope 1:
a)1,483 CO2e emissions in tonnes (from combustion of fuel (NG) from owned operation and facilities of TBC Bank) in 2018 compared to 1,538 CO2e in 2017 and 
1,209 CO2e in 2016
b)1,013 CO2e emissions in tonnes (from owned vehicles of TBC Bank) in 2018 compared to 763 CO2e in 2017 and 533 CO2e in 2016
c) 88 CO2e emissions in tonnes (from owned generators of TBC Bank) in 2018 compared to 108 CO2e in 2017 and 63 CO2e in 2016

In 2018, total GHG emissions increased by 11% YoY mainly due to increased number of international flights related to our 
international expansion strategy, as well as rise in emissions from vehicles as a result of increase in total number of cars 
related to the overall growth of business. 

CALCULATION METHODOLOGY
For  GHG  inventory  following  step  has  been  set:  organization  boundaries,  operational  boundaries,  gathering  data  and 
calculation of carbon dioxide (CO2) equivalent. This report describes all emission sources required under the Companies 
Act 2006 (Strategic Report and Directors’ Reports) Regulations 2013 (Scope 1 and 2) and additionally the emissions under 
Scope 3 that are applicable to the business. In preparing the emissions data, the emissions factors from the UK Government’s 
Greenhouse Gas Conversion Factors for Company Reporting 2017 and National IPCC emission factors for electricity (tCO2*/
MWhe)  was used. The required data was collected and report developed for the boundaries of TBC PLC’s main activities as 
follows:

Scope 1 (combustion of fuel and operation of facilities) includes emissions from combustion of natural gas, diesel and/
or petrol in equipments at owned and controlled sites. Combustion of petrol, diesel fuel, natural gas and etc in owned 
transportation devices;

TBC BANK annual report and accounts 2018

85

DOING BUSINESS RESPONSIBLY CONTINUED

Scope 2 (purchased electricity for own use (lighting, office appliances, cooling & etc.) includes emissions from: Used electricity 
at owned and controlled sites; to calculate the emissions, it has been used the conversion factor for National IPCC emission 
factors for electricity (tCO2*/MWhe);

Scope 3 includes emissions from air business travels (a short haul, a medium haul, a long haul and an international haul); it 
should be noted that information on the travel class was considered and an “economy class” conversion factor has been used 
for the emissions calculation from the following link: www.atmosfair.de/en/offset/flight

NON-FINANCIAL INFORMATION STATEMENT 
TBC Bank complies with non-financial reporting requirements contained in sections 414 CA and 414 CB of Companies 
Act 2006. The following table summarises the reference to the non-financial matters described in the Strategic Report. 

NON-FINANCIAL INFORMATION

PAGES

The entity’s business model

Business model, pages 14 to 25

Environmental matters

Employees

Social matters

Human rights

Anti-corruption and anti-bribery

Environment, pages 84 to 86

Our colleagues, pages 74 to 79

Our community, pages 80 to 83

Ethical standards and responsible conduct,
pages 78 to 79

Ethical standards and responsible conduct,
pages 78 to 79

Non-financial key performance indicators
relevant to the entity's business 

Key performance indicators, page 16

Description of principal risks and mitigations

Principal risks and uncertainties, pages 50 to 56

86

TBC BANK annual report and accounts 2018

TBC BANK annual report and accounts 2018

87

BORJOMI GORGE 
FORESTS

TBC Bank was the first Georgian private company to announce 
the decision to restore and reforest the Borjomi Gorge where 752 
hectares of woods were destroyed during violent wildfires in 2017 
and the Russian-Georgian armed conflict in 2008.

In 2018, TBC Bank partnered with the Forestry Agency and fully 
restored 10 hectares of damaged land by planting 17,500 Caucasian 
pine trees. Employees were actively involved in this initiative and 
TBC Bank organized weekend field trips to Borjomi to help out the 
Forestry Agency staff with the tree planting process. 

  Total operating income for the period was up by 26.3% 

YoY to GEL 1,087.5 million 

  Cost to income stood at 37.8% (FY 2017: 41.7%)

  Cost of risk on loans stood at 1.6% (FY 2017: 1.2%)

  FX adjusted cost of risk stood at 1.5% (FY 2017: 1.4%)

Balance sheet highlights as of 31 December 2018

  Total assets amounted to GEL 15,498.0 million as of 31 

December 2018, up by 19.5% YoY

  Gross  loans  and  advances  to  customers  stood  at  GEL 
10,372.6 million as of 31 December 2018, up by 21.3% 
YoY 

  Net loans to deposits + IFI funding stood at 89.9% and 

Net Stable Funding Ratio (NSFR) stood at 130.2%

  NPLs were 3.1%, down by 0.2pp YoY
  NPLs  coverage ratios  stood at  102.7%, or  216.4%  with 
collateral, on 31 December 2018 compared, to 104.7% or 
209.4% with collateral, as of 31 December 2017

  Total  customer  deposits  amounted  to  GEL  9,352.1 

million as of 31 December 2018, up by 19.6% YoY

  As of 31 December 2018, the Bank’s Basel III Tier 1 and 
Total  Capital  Adequacy  Ratios  per  NBG  methodology 
stood at 12.8% and 17.9% respectively, while minimum 
requirements amounted to 11.8% and 16.7% 

MARKET SHARES2

  Market  share  by  total  assets  reached  38.2%  as  of  31 

December 2018, up by 1.8pp YoY

  Market share by total loans was 38.8% as of 31 December 

2018, up by 0.6pp YoY 

  In  terms  of  individual  loans,  TBC  Bank  had  a  market 
share of 40.0% as of 31 December 2018, down by 0.2pp 
YoY. The market share for legal entity loans was 37.4%, 
up by 1.4pp YoY 

  Market share of total deposits reached 41.2% as of 31 

December 2018, up by 1.4pp YoY 

  Market  share  of  individual  deposits  stood  at  to  41.2%, 
down by 0.1pp YoY. In terms of legal entity deposits, TBC 
Bank holds a market share of 41.2%, up by 3.3pp YoY

FINANCIAL REVIEW

OVERVIEW
TBC Bank financial results are prepared in accordance with 
International  Financial  Reporting  Standards  (“IFRS”)  as 
adopted by the European Union (“EU”) and the Companies 
Act 2006 applicable to companies reporting under IFRS. The 
financial results are adjusted for certain one-off items. The 
Group classifies and separately discloses certain incomes 
and expenses, which are non-recurring by nature and are 
caused by extraordinary events, as one-off items in order 
to provide consistent view and enable better analysis of the 
financial performance of the Group. Adjusted performance 
is alternative performance measure  and the reconciliation 
of  the  underlying  profit  and  loss  items  with  the  reported 
profit  and  loss  items  and  the  underlying  ratios  are  given 
under Annex 1 section on page 106. 

TAX STRATEGY
TBC is committed to complying with all applicable tax laws 
in all jurisdictions where TBC Group operates, including in 
the UK. In particular, we aim to pay the correct amount of 
tax within applicable time limits. 

Our objectives are built around the following key principles
  transparency; 
  responsibility; and 
  effective interaction with tax authorities.
We  ensure  that  the  management  of  tax  risk  and  proper 
governance  around  our  tax  operations  is  supported 
by  appropriately  trained  personnel  who  have  clear 
responsibilities  to  identify,  analyse,  assess  and  manage 
tax risks. For more details, please view our tax strategy on 
our website at www.tbcbankgroup.com under “about us” 
section.

FINANCIAL HIGHLIGHTS 
FY 2018 P&L highlights
  Underlying1  net profit amounted to GEL 454.9 million 
(FY 2017: GEL 369.2 million)

  Reported net profit amounted to GEL 437.4 million (FY 
2017: GEL 359.9 million)
  Underlying1  return  on  equity  (ROE)  without  one-offs  of 
22.8% (FY 2017: 21.4%)

  Reported return on equity (ROE) amounted to of 22.0% 
(FY 2017: 20.9%)

  Underlying1 return on assets (ROA) was 3.3%  
(FY 2017: 3.2%)

 Reported return on assets (ROA) was 3.2% (FY 2017: 

3.1%)

  Net interest margin (NIM) stood at 6.9% (FY 2017: 6.5%)

 Risk adjusted net interest margin (NIM) stood at 5.4% 

(FY 2017: 5.1%)

1  Excluding one-off items. Detailed information and effects are given in Annex 1 on page 106
2  Market share figures are based on data from the National Bank of Georgia (NBG) 

The NBG includes interbank loans for calculating market share in loans

90

TBC BANK annual report and accounts 2018

 
CONSOLIDATED FINANCIAL RESULTS OVERVIEW FY 2018

Income statement highlights

In thousands of GEL
Net interest income
Net fee and commission income
Other operating non-interest income
Credit loss allowance3
Operating income after credit loss allowance
Operating expenses
Profit before tax
Income tax expense
Profit for the period
Underlying profit for the period

NMF – no meaningful figures

Balance sheet and capital highlights

In thousands of GEL
Total assets
Gross loans
Customer deposits
Total equity
Regulatory tier I capital (Basel III)
Regulatory total capital (Basel III)
Regulatory risk weighted assets (Basel III)

2018
           778,022 
           157,530 
           151,916 
          (166,239)
           921,229 
          (411,029)
           510,200 
            (72,765)
           437,435 
           454,861 

2017
        604,015 
        125,961 
        131,009 
       (106,907)
        754,078 
       (359,400)
        394,678 
         (34,750)
        359,928 
        369,214 

Change
28.8%
25.1%
16.0%
55.5%
22.2%
14.4%
29.3%
NMF
21.5%
23.2%

Dec-18
GEL
15,497,993 
      10,372,582 
        9,352,142 
        2,205,968 
        1,678,716 
        2,351,269 
      13,154,871 

US$
     5,790,179 
     3,875,283 
     3,494,038 
        824,168 
        627,182 
        878,454 
     4,914,769 

Dec-17
GEL
 12,965,910 
8,553,217 
7,816,817 
1,890,454 
1,437,218 
1,885,287 
10,753,189 

US$
 5,001,894 
3,299,598 
3,015,515 
729,285 
     554,440 
727,292 
4,148,287 

Change

19.5%
21.3%
19.6%
16.7%
16.8%
24.7%
22.3%

The 2018 figures are converted into US$ using exchange rate of 2.6766 as of 31 December 2018, while 2017 figures are converted using 
exchange rate of 2.5922 as of 31 December 2017

Key ratios4

Underlying ROE
Reported ROE
Underlying ROA
Reported ROA
NIM
Cost to income
Cost of risk3
FX adjusted cost of risk
NPL to gross loans
Regulatory tier 1 CAR (Basel III)
Regulatory total CAR (Basel III)
Leverage (times)

2018
22.8%
22.0%
3.3%
3.2%
6.9%
37.8%
1.6%
1.5%
3.1%
12.8%
17.9%
7.0x

2017
21.4%
20.9%
3.2%
3.1%
6.5%
41.7%
1.2%
1.4%
3.3%
13.4%
17.5%
6.9x

Change
1.4 pp
1.1 pp
0.1 pp
0.1 pp
0.4 pp
-3.9 pp
0.4 pp
0.1 pp
-0.2 pp
-0.6 pp
0.4 pp
0.1x

3  The figures for 2017 are calculated per IAS 39 and therefore are not comparable with 2018 figures, which are based on IFRS 9
4  Please refer to page 105 for key ratio definitions

TBC BANK annual report and accounts 2018

91

 
FINANCIAL REVIEW CONTINUED

INCOME STATEMENT DISCUSSION 

Net interest income

In thousands of GEL
Loans and advances to customers
Investment securities measured at fair value 
through other comprehensive income
Investment securities available for sale
Due from other banks
Bonds carried at amortised cost
Investment in leases
Interest income
Customer accounts
Due to credit institutions
Subordinated debt
Debt securities in issue
Interest expense
Net interest income

Net interest margin
NMF – no meaningful figures

2018
         1,123,972 

              57,057 
-
              23,744 
              40,625 
              38,837 
         1,284,235 
            266,741 
            196,498 
              41,571 
                1,403 
            506,213 
            778,022 

2017
        919,796 

- 
          43,735
          14,807 
          32,328 
          23,273 
     1,033,939 
        233,884 
        157,122 
          36,975 
            1,943 
        429,924 
        604,015 

6.9%

6.5%

Change
22.2%

NMF
NMF
60.4%
25.7%
66.9%
24.2%
14.0%
25.1%
12.4%
-27.8%
17.7%
28.8%

0.4 pp

In FY 2018, net interest income grew by GEL 174.0 million, or 28.8%, YoY to GEL 778.0 million, resulting from a GEL 250.3 
million, or 24.2%, higher interest income and a GEL 76.3 million or 17.7% higher interest expense. 

Interest income grew by GEL 250.3 million, or 24.2%, YoY to GEL 1,284.2 million. This was mainly driven by an increase in 
interest income from loans and advances to customers of GEL 204.2 million, or 22.2%, which is primarily related to a rise in 
the gross loan portfolio by GEL 1,819.4 million, or 21.3%, YoY. This effect was further magnified by a 0.2 pp increase in loan 
yields to 12.3%, which was driven by a rise in rates on GEL denominated loans of 0.9 pp. This in turn was partially offset by the 
decrease in yields on FC denominated loans by 0.6 pp. Another contributor to the increase in interest income was the interest 
income from investment securities (comprising of investment securities measured at fair value through other comprehensive 
income, investment securities available for sale and bonds carried at amortised cost), which was up by GEL 21.6 million, or 
28.4%. This resulted from an increase in respective portfolio by GEL 552.0 million, or by 49.8%. Yield on investment securities 
remained stable on YoY basis. Yields on interest earning assets expanded by 0.3 pp to 11.4%, compared to FY 2017.

The YoY growth in interest expense by GEL 76.3 million, or 17.7% to a GEL 506.2 million in FY 2018 was mainly due to 25.1% 
increase  in  interest  expense  on  amounts  due  to  credit  institutions  by  GEL  39.4  million  and  a  rise  in  interest  expense  on 
customer accounts by GEL 32.9 million, or 14.0%. The higher interest expense on amounts due to credit institutions was 
mainly due to an increase in the respective portfolio by GEL 410.8 million, or 15.7%, and a 0.7pp higher effective rate, which 
stood at 7.2%, mainly related to the rise in Libor rate. The higher interest expense on customer accounts was attributable to 
a GEL 1,535.3 million, or 19.6%, growth in the respective portfolio, partially offset by a 0.2 pp decline in the cost of deposit, 
down to 3.2%, which resulted from a 0.3 pp and a 0.4 pp decrease in cost of deposits of LC and FC denominated deposits, 
respectively. As a result, the cost of funding decreased by 0.1 pp on a YoY basis and stood at 4.4%.

Consequently, NIM was 6.9% in FY 2018, compared to 6.5% in FY 2017.

92

TBC BANK annual report and accounts 2018

Fee and commission income

In thousands of GEL
Card operations
Settlement transactions
Guarantees issued
Issuance of letters of credit
Cash transactions
Foreign currency exchange transactions
Other
Fee and commission income
Card operations
Settlement transactions
Guarantees issued
Letters of credit
Cash transactions
Foreign currency exchange transactions
Other
Fee and commission expense
Card operations
Settlement transactions
Guarantees
Letters of credit
Cash transactions
Foreign currency exchange transactions
Other
Net fee and commission income

2018
            106,067 
              70,720 
              19,815 
                6,463 
              17,147 
                2,183 
              13,306 
            235,701 
              55,893 
                8,669 
                1,460 
                1,403 
                5,180 
                       3 
                5,563 
              78,171 
              50,174 
              62,051 
              18,355 
                5,060 
              11,967 
                2,180 
                7,743 
            157,530 

2017
          82,525 
          59,739 
          15,121 
            5,735 
          17,424 
            1,339 
          12,061 
        193,944 
          46,360 
            7,421 
            1,801 
            1,072 
            4,393 
                 94 
            6,842 
          67,983 
          36,165 
          52,318 
          13,320 
            4,663 
          13,031 
            1,245 
            5,219 
        125,961 

Change
28.5%
18.4%
31.0%
12.7%
-1.6%
63.0%
10.3%
21.5%
20.6%
16.8%
-18.9%
30.9%
17.9%
-96.8%
-18.7%
15.0%
38.7%
18.6%
37.8%
8.5%
-8.2%
75.1%
48.4%
25.1%

In FY 2018, net fee and commission income totalled GEL 157.5 million, up by GEL 31.6 million, or 25.1%, compared to FY 2017. 
This mainly resulted from an increase in net fee and commission income from card operations of GEL 14.0 million, or 38.7% 
and an increase in net fee and commission income from settlement transactions of GEL 9.7 million, or 18.6%.

The rise in net fee and commission income from card operations is related to the increased number of active cards and POS 
terminals by 17.8% and 15.0% respectively. The increase in net fee and commission income from settlement transactions was 
mainly related to our subsidiary, TBC Pay, driven by a higher number of transactions, the growth in net fee and commission 
income  from  our  affluent  retail  sub-segment,  TBC  Status  and  the  increased  number  and  volume  of  money  transfer 
transactions. 

TBC BANK annual report and accounts 2018

93

FINANCIAL REVIEW CONTINUED

Other operating non-interest income and gross insurance profit

In thousands of GEL
Net gains from trading in foreign currencies
Share of profit of associates

Gains less losses/(losses less gains) from derivative 
financial instruments

Gains less losses from disposal of investment securities 
measured at fair value through other comprehensive 
income

Gains less losses from disposal of investment securities 
available for sale
Revenues from sale of cash-in terminals
Revenues from operational leasing
Gain from sale of investment properties
Gain from sale of inventories of repossessed collateral
Revenues from non-credit related fines
Gain on disposal of premises and equipment
Other
Other operating income
Gross insurance profit 
Other operating non-interest income and gross 
insurance profit
NMF – no meaningful figures

2018
            106,874 
                1,154 

2017
          91,473 
               909 

                   173 

                (36)

                       2 

- 

-
                1,715 
                6,544 
                9,781 
                2,577 
                   683 
                   352 
                9,786 
              31,438 
              12,275 

93
            1,093 
            6,544 
            4,353 
            2,383 
            1,408 
            1,017 
          14,999 
          31,797 
            6,773 

            151,916 

        131,009 

Change
16.8%
27.0%

NMF

NMF

NMF
56.9%
0.0%
NMF
8.1%
-51.5%
-65.4%
-34.8%
-1.1%
81.2%

16.0%

Total other operating non-interest income and gross insurance profit increased by GEL 20.9 million, or 16.0%, to GEL 151.9 
million in FY 2018. This mainly resulted from the rise in net income from foreign currency operations by GEL 15.4 million, or 
16.8%, mainly due to an increased number and volume of FX transactions. Another contributor was gross insurance profit up 
by GEL 5.5 million, or 81.2%. 

The  increase  in  gross  insurance  profit  was  mainly  related  to  increased  cross  selling  of  various  insurance  products  and 
improved efficiency levels. More information about TBC insurance can be found on pages 46 to 47.

Credit loss allowance1

In thousands of GEL
Credit loss allowance for loan to customers

Credit loss allowance for investments in finance lease
Credit loss allowance for performance guarantees and 
credit related commitments
Credit loss allowance for other financial assets
Credit loss allowance for financial assets measured at 
fair value through other comprehensive income
Total credit loss allowance
Operating income after credit loss allowance

2018
(143,723)

(1,765)

 (4,056)
(16,609)

(86)
(166,239)
 921,229 

2017
 (93,823)

 (492)

 (153)
 (12,439)

-   
 (106,907)
  754,078 

Cost of risk

NMF – no meaningful figures

1.6%

1.2%

Change
53.2%

NMF

NMF
33.5%

NMF
55.5%
22.2%

0.4 pp

In FY 2018, total credit loss allowance increased by GEL 59.3 million to GEL 166.2 million, compared to FY 2017. The main 
contributor to the growth was credit loss allowance for loans to customers up by GEL 49.9 million. The increase was mainly 
attributable to the corporate segment following a high recovery of credit loss in FY 2017. 

1  The figures for 2017 are calculated per IAS 39 and therefore are not comparable with 2018 figures, which are based on IFRS 9

94

TBC BANK annual report and accounts 2018

Operating expenses

In thousands of GEL
Staff costs
Provisions for liabilities and charges
Depreciation and amortization
Professional services
Advertising and marketing services
Rent
Utility services
Intangible asset enhancement
Taxes other than on income
Communications and supply
Stationary and other office expenses
Insurance 
Security services
Premises and equipment maintenance
Business trip expenses
Transportation and vehicles maintenance
Charity
Personnel training and recruitment
Write-down of current assets to fair value less costs to sell
Loss on disposal of Inventory
Loss on disposal of investment properties
Loss on disposal of premises and equipment
Impairment of intangible assets
Acquisition costs
Other
Administrative & other operating expenses
Operating expenses
Profit before tax
Income tax expense
Profit for the period

Cost to income
ROE
ROA
NMF – no meaningful figures

2018
            220,354 
                4,000 
              45,740 
              13,951 
              29,575 
              24,389 
                6,491 
              11,366 
                6,757 
                5,173 
                4,841 
                4,589 
                2,040 
                6,098 
                2,273 
                2,043 
                1,074 
                1,880 
              (1,026)
                   137 
                     96 
                   860 
                       1 
                     -   
              18,327 
            140,935 
            411,029 
             510,200 
             (72,765)
             437,435 

37.8%
22.0%
3.2%

2017
        203,100 
           (2,495)
          37,265 
          14,332 
          18,430 
          23,132 
            6,067 
          10,304 
            5,670 
            4,063 
            4,936 
            2,461 
            1,965 
            5,413 
            2,021 
            1,637 
            1,045 
            1,444 
              (538)
            1,239 
               442 
               492 
            1,916 
            2,447 
          12,612 
        121,530 
        359,400 
        394,678 
         (34,750)
        359,928 

41.7%
20.9%
3.1%

Change
8.5%
NMF
22.7%
-2.7%
60.5%
5.4%
7.0%
10.3%
19.2%
27.3%
-1.9%
86.5%
3.8%
12.7%
12.5%
24.8%
2.8%
30.2%
90.7%
-88.9%
-78.3%
74.8%
-99.9%
-100.0%
45.3%
16.0%
14.4%
29.3%
NMF
21.5%

-3.9 pp
1.1 pp
0.1 pp

In FY 2018, total operating expenses expanded by GEL 51.6 million, or 14.4%, YoY. This mainly resulted from an increase in: staff 
costs by GEL 17.3 million, or 8.5%; depreciation and amortisation by GEL 8.5 million, or 22.7% and administrative expenses by 
GEL 19.4 million, or 16.0% (mainly related to the growth of advertising and marketing services). The growth across the board 
resulted from the overall expansion of the business scale, the higher performance and the costs of the mandatory deposit 
insurance,  which  was  introduced  at  the  end  of  2017.  Without  the  mandatory  deposit  insurance  expenses,  total  operating 
expenses and administrative & other operating expenses would have increased by 12.9% and 11.6% respectively.

As a result, cost to income ratio was 37.8% in FY 2018, 3.9 pp lower than the 41.7% in FY 2017. 

TBC BANK annual report and accounts 2018

95

FINANCIAL REVIEW CONTINUED

Income tax 
In FY 2018, TBC Bank reversed the one-off deferred tax gain, which was recognised in 2016 due to the recent amendment to 
the Georgian Tax Code in relation to corporate income tax. 

The amendment, which came into force on 12 June 2018, postponed the tax relief for re-invested profit from 1 January 2019 
to 1 January 2023 for financial institutions. This reversal has resulted in a GEL 17.4 million expense on the profit and loss 
statement and a GEL 5.1 million reduction in equity in FY 2018.

Net income 
Net income for FY increased by GEL 77.5 million, or 21.5%, YoY and stood at GEL 437.4 million, while underlying net income 
(without reversal of one-off deferred tax gain mentioned above) increased by GEL 85.6 million or 23.2% YoY and amounted to 
GEL 454.9 million. 

As a result, underlying ROE stood at 22.8%, up by 1.4pp YoY, while underlying ROA stood at 3.3%, up by 0.1pp YoY. Reported 
ROE stood at 22.0%, up by 1.1pp YoY, and reported ROA remained broadly stable on YoY basis and stood at 3.2%.

BALANCE SHEET DISCUSSION

In thousands of GEL
Cash, due from banks and mandatory cash balances 
with NBG
Loans and advances to customers (Net)
Financial securities
Fixed and intangible assets & investment property
Other assets
Total assets
Due to credit institutions
Customer accounts
Debt securities in issue
Subordinated debt
Other liabilities
Total liabilities
Total equity

Dec-18

Dec-17

Change

           2,637,036 
         10,038,452 
           1,659,442 
              561,020 
              602,043 
         15,497,993 
           3,031,503 
           9,352,142 
                13,343 
              650,919 
              244,118 
         13,292,025 
           2,205,968 

        2,504,938 
        8,325,353 
        1,107,476 
           529,637 
           498,506 
      12,965,910 
        2,620,714 
        7,816,817 
             20,695 
           426,788 
           190,442 
      11,075,456 
        1,890,454 

5.3%
20.6%
49.8%
5.9%
20.8%
19.5%
15.7%
19.6%
-35.5%
52.5%
28.2%
20.0%
16.7%

Assets 
As of 31 December 2018, the Group’s total assets amounted to GEL 15,498.0 million, up by GEL 2,532.1 million, or 19.5%, YoY. 
The increase was mainly due to a rise in net loans to customers by GEL 1,713.1 million, or 20.6%, YoY. Other contributors to 
the increase were a GEL 552.0 million, or 49.8%, rise in financial securities and a GEL 132.1 million, or 5.3%, increase in liquid 
assets (comprising cash, due from banks and mandatory cash balances with NBG), compared to 31 December 2017. 

As of 31 December 2018, the gross loan portfolio reached GEL 10,372.6 million, up by 21.3% YoY, while the proportion of gross 
loans denominated in foreign currency increased by 0.4 pp on a YoY basis and accounted for 60.1% of total loans.

96

TBC BANK annual report and accounts 2018

ASSET QUALITY

PAR 30 by Segments and Currencies

PAR 30
Corporate
Retail
MSME
Total
Loans overdue by more than 30 days to gross loans

GEL
0.7%
4.0%
2.4%
2.8%

Dec-18
FC
0.3%
1.5%
3.2%
1.4%

Total
0.4%
2.6%
2.8%
2.0%

Dec-17

GEL
0.0%
2.9%
1.5%
2.1%

FC 
2.0%
2.0%
3.1%
2.2%

Total
1.5%
2.4%
2.5%
2.2%

Total
The total PAR 30 has improved by 0.2 pp YoY driven by improved corporate segment performance. 

Retail
The retail segment’s PAR 30 increased by 0.2 pp, amounting to 2.6% on a YoY basis, mainly driven by credit cards, 
fast consumer loans and other higher yield products. 

Corporate
The corporate segment’s PAR 30 decreased by 1.1 pp YoY, mainly driven by the repayment of one large corporate 
client as well as an overall improvement of the corporate loan book.

MSME
The MSME segment’s PAR 30 increased by 0.3 pp YoY, mainly attributable to SME.

NON-PERFORMING LOANs (NPLs)

NPLs
Corporate
Retail
MSME
Total

Dec-18

Dec-17

FC
3.1%
2.3%
5.5%
3.3%

Total
2.7%
2.9%
4.2%
3.1%

GEL
0.0%
2.6%
2.2%
2.1%

FC
4.2%
2.8%
6.0%
4.1%

GEL
1.6%
3.7%
2.6%
2.9%

Total
3.2%
2.7%
4.6%
3.3%

Total
The total NPLs has improved by 0.2 pp YoY driven by improved corporate segment performance. 

Retail
The retail segment’s NPLs increase by 0.2 pp to 2.9% on YoY basis, mainly driven by credit cards, fast consumer 
loans and other higher yield products.

Corporate
The corporate NPLs stood at 2.7%, down by 0.5 pp on YoY basis, due to the overall improved performance of the 
corporate loan book, as well as a high portfolio growth in 2018.

MSME
The MSME NPLs decreased by 0.4 pp on a YoY basis and stood at 4.2%. This was driven by the improved performance 
in NPLs in both the micro and SME portfolios.

TBC BANK annual report and accounts 2018

97

FINANCIAL REVIEW CONTINUED

NPLs Coverage
Corporate
Retail
MSME
Total

Dec-18

Dec-17

Exc. Collateral
96.4%
132.4%
68.4%
102.7%

Incl. Collateral
286.9%
204.4%
174.0%
216.4%

Exc. Collateral
86.6%
154.0%
54.6%
104.7%

Incl. Collateral
211.0%
237.3%
170.6%
209.4%

LIABILITIES 
As of 31 December 2018, TBC Bank’s total liabilities amounted to GEL 13,292.0 million, up by GEL 2,216.6 million, or 20.0% 
YoY. This was primarily due to a GEL 410.8 million, or 15.7%, increase in amounts due to credit institutions and a hike in 
customer accounts of GEL 1,535.3 million, or 19.6%. Total liabilities also expanded, due to an increase in subordinated debt 
by GEL 224.1 million, or 52.5%. 

LIQUIDITY 
As  of  31  December  2018,  the  Bank’s  liquidity  ratio,  as  defined  by  the  NBG,  stood  at  33.3%,  compared  to  32.5%  as  of  31 
December 2017 and above the NBG limit of 30%. As of 31 December 2018, the total liquidity coverage ratio (LCR), as defined 
by the NBG, was 113.9%, above the 100.0% limit, while the LCR in GEL and FC stood at 102.5% and 121.1% respectively, above 
the respective limits of 75% and 100%.

TOTAL EQUITY
As of 31 December 2018, TBC’s total equity amounted to GEL 2,206.0 million, up by GEL 315.5 million or by 16.7% from GEL 
1,890.5 million as of 31 December 2017. 
This YoY change in equity was mainly due to net profit contribution of GEL 437.4 million during the last 12 months, which was 
mostly offset by dividend distribution of GEL 88.9 million in May 2018 and by IFRS 9 transition effect in the amount of GEL 63.6 
million as of 1 January 2018. 

REGULATORY CAPITAL 
According to the newly introduced methodology, as of 31 December 2018 the Bank’s Basel III Tier 1 and Total Capital Adequacy 
Ratios (CAR) stood at 12.8% and 17.9%, respectively, compared to the minimum required levels of 11.8% and 16.7%. 
In 31 December 2018, The Bank’s Basel III Tier 1 Capital amounted to GEL 1,678.7 million, up by GEL 241.5 million or 16.8%, 
compared to December 2017, due to increase in net income. The Bank’s Basel III Total Capital totalled GEL 2,351.3 million, up 
by GEL 466.0 million, or by 24.7%.  The increase in total capital was attributable to the increase in net income and the growth in 
subordinated loans. At the end of 2018, the bank attracted GEL 230.5 million subordinated loan, out of which GEL 160.6 million 
was converted from existing senior loans and the remaining GEL 69.9 million was additionally raised. Risk weighted assets 
amounted to GEL 13,154.9 million as of 31 December 2018, up by GEL 2,401.7 million, or by 22.3%, compared to December 
2017, mainly related to the rise in loan book.

RESULTS BY SEGMENTS AND SUBSIDIARIES 
The segment definitions are as follows(updated in 2018):
  Corporate – a legal entity/group of affiliated entities with an annual revenue exceeding GEL 12.0 million, or which have been 
granted facilities of more than GEL 5.0 million. Some other business customers may also be assigned to the corporate 
segment or transferred to MSME on a discretionary basis;
  MSME (Micro, Small and Medium) – business customers who are not included in either the corporate or the retail segments; 
or legal entities who have been granted a pawn shop loan; or individual customers of the newly launched, fully digital bank-
Space;
  Retail – non-business individual customers or individual business customers who have been granted mortgage loans; all 
individual customers are included in retail deposits;
  Corporate Centre – comprises the Treasury, other support and back office functions, and the non-banking subsidiaries of 
the Group. 

Business customers are all legal entities or individuals who have been granted a loan for business purposes.
Summary of key changes:
  The limits for corporate customers have been increased from GEL 8.0 million to GEL 12.0 million for annual revenue and 
from US$ 1.5 million to GEL 5.0 million for granted facilities. Additionally, as allowed by policy, some customers were moved 
to corporate segment on discretionary basis considering practical aspects of client account servicing and administration. 
As a result, the increase amounted to GEL 66 million and GEL 78 million for corporate loan portfolio and corporate deposit 
portfolio, respectively;
  Certain sub-categories for the individual business customers that are granted non mortgage loans have been moved from 
retail to MSME segment.  Subsequently, GEL 236 million was transferred from retail to MSME loan portfolio.

98

TBC BANK annual report and accounts 2018

Income statement by segments

2018 (In thousands of GEL)
Interest income
Interest expense
Net transfer pricing
Net interest income
Fee and commission income
Fee and commission expense
Net fee and commission income
Gross insurance profit

Net income from foreign currency operations
Foreign exchange translation gains less losses/
(losses less gains)
Net losses from derivative financial instruments
Gains less losses from disposal of investment 
securities measured at fair value through other 
comprehensive income
Other operating income
Share of profit of associates
Other operating non-interest income
Credit loss allowance for loan to customers
Credit loss allowance for performance guarantees 
and credit related commitments
Credit loss allowance for investments in finance 
lease
Credit loss allowance for other financial assets
Credit loss allowance for financial assets measured 
at fair value through other comprehensive income
Profit before G&A expenses and income taxes
Staff costs
Depreciation and amortization
Provision for liabilities and charges
Administrative and other operating expenses
Operating expenses
Profit before tax
Income tax expense
Profit for the year

Retail
609,989 
 (123,729)
 (78,453)
407,807 
170,082 
 (64,270)
105,812 

MSME
255,833 
 (9,710)
 (83,475)
162,648 
22,498 
 (6,861)
15,637 
                  -                      -   

Corporate
264,559 
 (133,302)
35,531 
166,788 
40,667 
 (6,661)
34,006 
                  -   

Corp.Centre
        153,854 
 (239,472)
       126,397 
          40,779 
            2,454 
 (379)
            2,075 
          12,275 

Total
1,284,235 
 (506,213)
-   
778,022 
235,701 
 (78,171)
157,530 
12,275 

28,811 

22,002 

44,629 

 (3,764)

91,678 

                  -                       -   
 (223)                    -   

                  -   
                  -   

          15,196 
               396 

15,196 
173 

8,658 

                  -                       -   
748 
                  -                       -   
22,750 
 (15,854)

37,246 
 (118,043)

                  -   
19,691 
                  -   
64,320 
 (9,826)

                   2 
            2,341 
            1,154 
          27,600 
                  -   

2 
31,438 
1,154 
151,916 
 (143,723)

 (412)

 (247)

 (2,827)

 (570)

 (4,056)

                  -                       -   
 (2)

 (3,959)

                  -   
 (8,634)

 (1,765)
 (4,014)

 (1,765)
 (16,609)

428,451 
 (128,957)
 (36,745)

                  -                       -   
184,932 
 (43,385)
 (4,980)
                  -                       -   
 (21,184)
 (69,549)
115,383 
 (17,250)
98,133 

 (90,329)
 (256,031)
172,420 
 (22,898)
149,522 

 (95)
243,732 
 (30,266)
 (2,226)
                  -   
 (12,616)
 (45,108)
198,624 
 (29,907)
168,717 

                   9 
         64,114 
 (17,746)
 (1,789)
 (4,000)
 (16,806)
 (40,341)
          23,773 
 (2,710)
          21,063 

 (86)
921,229 
 (220,354)
 (45,740)
 (4,000)
 (140,935)
 (411,029)
510,200 
 (72,765)
437,435 

TBC BANK annual report and accounts 2018

99

FINANCIAL REVIEW CONTINUED

Portfolios by segments

In thousands of GEL

Loans and advances to customers
   Non-mortgage
   Mortgage
Retail
Corporate
MSME
Total loans and advances to customers (Gross)
Less: credit loss allowance for loans to customers
Total loans and advances to customers (Net)

Customer Accounts
Retail
Corporate
MSME
Total Customer Accounts

31-Dec-2018

31-Dec-2017

      1,989,516 
      2,709,183 
      4,698,699 
      3,177,289 
      2,496,594 
    10,372,582 
       (334,130)
    10,038,452 

      5,103,971 
      3,230,653 
      1,017,518 
      9,352,142 

       2,163,425 
       2,069,728 
       4,233,153 
       2,475,392 
       1,844,672 
       8,553,217 
        (227,864)
       8,325,353 

       4,378,265 
       2,410,862 
       1,027,690 
       7,816,817 

Retail banking 
As of 31 December 2018, retail loans stood at GEL 4,698.7 million, up by GEL 465.5 million, or 11.0%, YoY and accounted 
for 40.0% market share of total individual loans. Without the re-segmentation effect1, the retail loan portfolio would have 
increased by 18.1% YoY. As of 31 December 2018, foreign currency loans represented 56.1% of the total retail loan portfolio.

In the reporting period, retail deposits stood at GEL 5,104.0 million, up by GEL 725.7 million, or 16.6%, YoY accounting for 
41.2% market share of total individual deposits. As of 31 December 2018, term deposits accounted for 52.5% of the total retail 
deposit portfolio, while foreign currency deposits represented 81.7% of the total retail deposit portfolio.

In FY 2018, retail loan yields and deposit rates stood at 14.2% and 2.7%, respectively. The segment’s cost of risk on loans was 
2.7%. The segment contributed 34.2%, or GEL 149.5 million, to the total net income in FY 2018.

Corporate banking
As of 31 December 2018, corporate loans amounted to GEL 3,177.3 million, up by GEL 701.9 million, or 28.4%, YoY. Without the 
re-segmentation effect1, the corporate loan portfolio would have increased by 24.6% YoY. Foreign currency loans accounted 
for 71.5% of the total corporate loan portfolio. The market share of total legal entities loans stood at 37.4%.

As of the same date, corporate deposits totalled GEL 3,230.7 million, up by GEL 819.8 million, or 34.0%, YoY. Without the 
re-segmentation effect2, the corporate deposits would have increased by 29.0% YoY. Foreign currency corporate deposits 
represented 45.7% of the total corporate deposit portfolio. The market share of total legal entities deposits stood at 41.2%. 

In FY 2018, corporate loan yields and deposit rates stood at 9.5% and 4.9%, respectively. In the same period, the cost of risk 
on loans was 0.4%. In terms of profitability, the corporate segment’s net profit reached GEL 168.7 million, or 38.6% of the total 
net income.

MSME banking
As of 31 December 2018, MSME loans amounted to GEL 2,496.6, up by GEL 651.9 million, or 35.3%, YoY. Without the re-
segmentation effect1, the MSME loan portfolio would have increased by 23.4% YoY. Foreign currency loans accounted for 
53.1% of the total MSME portfolio.

As of the same date, MSME deposits stood at GEL 1,017.5 million, down by GEL 10.2 million, or 1.0%, YoY. Without the re-
segmentation effect2, the MSME deposits would have increased by 8.9% YoY. Foreign currency MSME deposits represented 
49.3% of the total MSME deposit portfolio.

In FY 2018, MSME loan yields and deposit rates stood at 12.1% and 1.0% respectively, while the cost of risk on loans was 0.7%. 
In terms of profitability, net profit for the MSME segment amounted to GEL 98.1 million, or 22.4%, of the total net income.

1 
2 

In 1Q 2018, GEL 236 million was transferred from retail to MSME portfolio and GEL 66 million was transferred from MSME to corporate loans
In 1Q 2018, GEL 78 million was transferred from MSME to corporate deposits portfolio

100

TBC BANK annual report and accounts 2018

 
 
Consolidated balance sheet as at 31 December 

In thousands of GEL
Cash and cash equivalents
Due from other banks
Mandatory cash balances with National Bank of Georgia
Loans and advances to customers
Investment securities measured at fair value through 
other comprehensive income
Investments securities available for sale 
Bonds carried at amortised cost
Investments in finance leases
Investment properties
Current income tax prepayment
Deferred income tax asset
Other financial assets
Other assets
Premises and equipment
Intangible assets 
Goodwill 
Investments in associates
TOTAL ASSETS     
LIABILITIES      
Due to Credit Institutions
Customer accounts     
Other financial liabilities    
Current income tax liability   
Debt Securities in issue
Deferred income tax liability   
Provisions for liabilities and charges  
Other liabilities     
Subordinated debt     
TOTAL LIABILITIES     
EQUITY      
Share capital
Share premium
Retained earnings
Group reorganisation reserve
Share based payment reserve
Revaluation reserve for premises
Fair value reserve
Revaluation reserve for available-for-sale securities
Cumulative currency translation reserve
Net assets attributable to owners
Non-controlling interest     
TOTAL EQUITY     
TOTAL LIABILITIES AND EQUITY   

Dec-18
           1,166,911 
                47,316 
           1,422,809 
         10,038,452 

           1,005,239 
-
              654,203 
              203,802 
                84,296 
                  2,116 
                  2,097 
              167,518 
              192,792 
              367,504 
              109,220 
                31,286 
                  2,432 
         15,497,993

           3,031,503 
           9,352,142 
                98,714 
                       63 
                13,343 
                22,237 
                18,767 
              104,337 
              650,919 
         13,292,025 

                  1,650 
              796,854 
           1,523,879 
             (162,166)
               (16,294)
                57,240 
                  8,680 
-
                 (6,937)
           2,202,906 
                  3,062 
           2,205,968 
         15,497,993 

Dec-17
         1,431,477 
              39,643 
         1,033,818 
         8,325,353 

- 
            657,938
            449,538 
            143,836 
              79,232 
              19,084 
                2,855 
            146,144 
            156,651 
            366,913 
              83,492 
              28,658 
                1,278 
       12,965,910 

         2,620,714 
         7,816,817 
              91,753 
                   447 
              20,695 
                   602 
              13,200 
              84,440 
            426,788 
       11,075,456 

                1,605 
            714,651 
         1,232,865 
           (162,166)
                9,828 
              70,045 
- 
                1,730
               (7,359)
         1,861,199 
              29,255 
         1,890,454 
       12,965,910 

TBC BANK annual report and accounts 2018

101

 
 
 
 
FINANCIAL REVIEW CONTINUED

Consolidated statement of profit or loss and other comprehensive income for the year ended 31 December

In thousands of GEL
Interest income  
Interest expense 

Net interest income

Fee and commission income

Fee and commission expense

Net fee and commission income

Net insurance premiums earned

Net insurance claims incurred and agents’ commissions

Insurance profit

Net gains from trading in foreign currencies

Net gains from foreign exchange translation
Net gains/(losses) from derivative financial instruments
Gains less losses from disposal of investment securities measured at fair value through other 
comprehensive income
Gains less losses from disposal of investment securities available for sale

Other operating income

Share of profit of associates

Other operating non-interest income

Credit loss allowance for loan to customers

Credit loss allowance for investments in finance lease

Credit loss allowance for performance guarantees and credit related commitments

Credit loss allowance for other financial assets
Credit loss allowance for financial assets measured at fair value through other comprehensive 
income
Operating income after credit loss allowance

Staff costs

Depreciation and amortization

(Provision for)/ recovery of liabilities and charges

Administrative and other operating expenses

Operating expenses

Profit before tax

Income tax expense

Profit for the period

Other Comprehensive income:

Items that may be reclassified subsequently to profit or loss:

Movement in fair value reserve

Revaluation of available-for-sale investments

Exchange differences on translation to presentation currency

Items that will not be reclassified to profit or loss:

Revaluation of premises and equipment

Income tax recorded directly in other comprehensive income

Other comprehensive income for the period

Total comprehensive income for the period

Profit attributable to:

 - Shareholders of TBCG

 - Non-controlling interest

Profit for the period

Total comprehensive income is attributable to:

 - Shareholders of TBCG

 - Non-controlling interest

Total comprehensive income for the period

102

TBC BANK annual report and accounts 2018

2018

2017

         1,284,235 
          (506,213)

     1,033,939 
       (429,924)

            778,022 

        604,015 

            235,701 

        193,944 

            (78,171)

         (67,983)

            157,530 

        125,961 

              23,601 

          12,633 

            (11,326)

           (5,860)

              12,275 

            6,773 

              91,678 

          87,099 

              15,196 
                   173 

            4,374 
                (36)

                       2 

- 

-

                 93

              31,438 

          31,797 

                1,154 

               909 

            139,641 

        124,236 

           (143,723)

         (93,823)

               (1,765)

              (492)

               (4,056)

              (153)

             (16,609)

         (12,439)

                    (86)

                  -   

             921,229 

        754,078 

           (220,354)

       (203,100)

             (45,740)

         (37,265)

               (4,000)

            2,495 

           (140,935)

       (121,530)

           (411,029)

       (359,400)

             510,200 

        394,678 

             (72,765)

         (34,750)

             437,435 

        359,928 

                 6,949 

- 

-

            5,489

                    425 

               181 

               10,749 

-

               (2,363)

              (422)

               15,760 

            5,248 

             453,195 

        365,176 

             435,080 

        354,410 

                 2,355 

            5,518 

             437,435 

        359,928 

             450,903 

        359,585 

                 2,292 

            5,591 

             453,195 

        365,176 

 
 
 
 
 
 
 
 
 
 
Consolidated statements of cash flows for the year ended 31 December

In thousands of GEL

Cash flows from/(used in) operating activities
Interest received 

Interest paid 

Fees and commissions received

Fees and commissions paid

Insurance premium received

Insurance claims paid

Income received from trading in foreign currencies

Other operating income received

Staff costs paid

Administrative and other operating expenses paid 

Income tax paid

Cash flows from operating activities before changes in operating assets and liabilities

Net change in operating assets

Due from other banks and mandatory cash balances with the National Bank of Georgia

Loans and advances to customers

Investment in finance lease

Other financial assets

Other assets

Net change in operating liabilities

Due to other banks

Customer accounts

Other financial liabilities

Other liabilities and provision for liabilities and charges

Net cash from operating activities

Cash flows from/(used in) investing activities
Acquisition of investment securities measured at fair value through other comprehensive 
income
Acquisition of investment securities available for sale
Proceeds from disposal and redemption at maturity of investment securities measured at fair 
value through other comprehensive income
Proceeds from redemption at maturity of investment securities available for sale

Acquisition of bonds carried at amortized cost

Proceeds from redemption of bonds carried at amortized cost

Acquisition of premises, equipment and intangible assets

Disposal of premises, equipment and intangible assets

Proceeds from disposal of investment property

Acquisition of subsidiaries, net of cash acquired

Net cash used in investing activities

Cash flows from/(used in) financing activities

Proceeds from other borrowed funds

Redemption of other borrowed funds

Proceeds from subordinated debt

Redemption of subordinated debt

Proceeds from debt securities in issue

Redemption of debt securities in issue

Dividends paid

Issue of ordinary shares

Net cash flows from financing activities

Effect of exchange rate changes on cash and cash equivalents

Net (decrease)/increase in cash and cash equivalents

Cash and cash equivalents at the beginning of the year

Cash and cash equivalents at the end of the year

2018

2017

1,224,606 

 (501,984)

235,508 

 (78,140)

54,682 

 (15,174)

91,678 

11,407 

 (202,897)

 (136,670)

 (34,918)

648,098 

 (343,772)

 (1,718,446)

 (54,784)

 (35,570)

 (4,486)

69,755 

1,371,675 

 (12,136)

3,618 

 (76,048)

 (717,729)

-

385,352 

-

 (395,717)

200,658 

 (89,263)

813 

42,515 

809   

1,000,571 

 (424,105)

195,285 

 (68,036)

23,518 

 (9,127)

87,099 

8,992 

 (187,520)

 (112,270)

 (53,916)

460,491 

 (98,586)

 (1,330,105)

 (49,297)

 (38,064)

73,814 

 (228,486)

1,329,071 

18,263 

3,487 

140,588 

-

(560,226)

- 

345,748

 (307,248)

242,380 

 (114,383)

1,932 

19,082 

 (273)

 (572,562)

 (372,988)

1,776,489 

 (1,515,562)

255,900 

 (60,910)

 (7,596)

-   

 (85,484)

  -  

362,837 

21,207 

 (264,566)

1,431,477 

1,166,911 

1,461,191 

 (800,333)

119,859 

 (59,671)

-   

 (2,123)

 (67,927)

29 

651,025 

67,672 

486,297 

945,180 

1,431,477 

TBC BANK annual report and accounts 2018

103

 
 
 
 
 
 
FINANCIAL REVIEW CONTINUED

KEY RATIOS 

Average balances
The average balances in this document are calculated as the average of the relevant monthly balances as of each month-
end.  Balances  have  been  extracted  from  TBC’s  unaudited  and  consolidated  management  accounts  prepared  from  TBC’s 
accounting records. These were used by the management for monitoring and control purposes.

2018
22.8%
22.0%
3.3%
3.2%
30.4%
37.8%
1.6%
1.5%
6.9%
5.4%
12.3%
10.8%
3.2%
11.4%
4.4%
7.0%
1.2%
3.1%
102.7%
216.4%
3.2%
0.1%
10.1%
14.2%
89.9%
130.2%
113.9%
7.0x
12.8%
17.9%
25.1%

2017
21.4%
20.9%
3.2%
3.1%
27.2%
41.7%
1.2%
1.4%
6.5%
5.1%
12.1%
10.7%
3.4%
11.1%
4.5%
6.6%
1.4%
3.3%
104.7%
209.4%
3.4%
0.1%
8.2%
12.4%
92.5%
124.4%
112.7%
6.9x
13.4%
17.5%
25.0%

Key ratios

Ratios (based on monthly averages, where applicable)
Underlying ROE1
Reported ROE2
Underlying ROA3
Reported ROA4
ROE before credit loss allowance5
Cost to income6
Cost of risk7
FX adjusted cost of risk8
NIM9
Risk adjusted NIM10
Loan yields11
Risk adjusted loan yields12
Deposit rates13
Yields on interest earning assets14
Cost of funding15
Spread16
PAR 90 to gross loans17
NPLs to gross loans18
NPLs coverage per IFRS 919
NPLs coverage with collateral per IFRS 920
Credit loss level to gross loans per IFRS 921
Related party loans to gross loans22
Top 10 borrowers to total portfolio23
Top 20 borrowers to total portfolio24
Net loans to deposits plus IFI Funding25
Net stable funding ratio26
Liquidity coverage ratio27
Leverage28
Regulatory tier 1 CAR (Basel III)29
Regulatory total 1 CAR (Basel III)30
Dividend pay-out ratio31

104

TBC BANK annual report and accounts 2018

Ratio definitions 
1.  Underlying return on average total equity (ROE) equals underlying net income attributable to owners divided by the monthly 
average of total shareholders’ equity attributable to the PLC’s equity holders for the same period adjusted for the respective 
one-off items; Annualised where applicable. 

2.  Return  on  average  total  equity  (ROE)  equals  net  income  attributable  to  owners  divided  by  the  monthly  average  of  total 

shareholders’ equity attributable to the PLC’s equity holders for the same period; annualised where applicable.

3.  Underlying return on average total assets (ROA) equals underlying net income of the period divided by monthly average total 

assets for the same period; annualised where applicable. 

4.  Return on average total assets (ROA) equals net income of the period divided by monthly average total assets for the same 

period. Annualised where applicable.

5.  Return on average total equity (ROE) before credit loss allowance equals net income attributable to owners excluding all credit 
loss allowance divided by the monthly average of total shareholders ‘equity attributable to the PLC’s equity holders for the same 
period. 

6.  Cost to income ratio equals total operating expenses for the period divided by the total revenue for the same period. (Revenue 

represents the sum of net interest income, net fee and commission income and other non-interest income).

7.  Cost  of  risk  equals  credit  loss  allowance  for  loans  to  customers  divided  by  monthly  average  gross  loans  and  advances  to 

customers; Annualised where applicable.

8.  FX adjusted cost of risk is calculated based on currency rates of the respective prior periods.
9.  Net  interest  margin  (NIM)  is  net  interest  income  divided  by  monthly  average  interest-earning  assets;  annualised  where 
applicable. Interest-earning assets include investment securities excluding corporate shares, net investment in finance lease, 
net loans, and amounts due from credit institutions. The latter excludes all items from cash and cash equivalents, excludes EUR 
mandatory reserves with NBG which currently has negative interest, and includes other earning items from due from banks.

10.  Risk Adjusted Net interest margin is NIM minus cost of risk without one-offs and currency effect.
11.  Loan yields equal interest income on loans and advances to customers divided by monthly average gross loans and advances to 

customers; annualised where applicable.

12.  Risk Adjusted Loan yield is loan yield minus cost of risk without one-offs and currency effect. 
13.  Deposit rates equal interest expense on customer accounts divided by monthly average total customer deposits; annualised 

where applicable.

14.  Yields on interest earning assets equal total interest income divided by monthly average interest earning assets; annualised 

where applicable. 

15.  Cost of funding equals total interest expense divided by monthly average interest-bearing liabilities; annualised where applicable.
 Spread equals difference between yields on interest earning assets (including but not limited to yields on loans, securities and 
16. 
due from banks) and cost of funding (including but not limited to cost of deposits, cost on borrowings and due to banks).

17.  PAR 90 to gross loans ratio equals loans for which principal or interest repayment is overdue for more than 90 days divided by 

the gross loan portfolio for the same period.

18.  NPLs to gross loans equals loans with 90 days past due on principal or interest payments, and loans with well-defined weakness, 
regardless of the existence of any past-due amount or of the number of days past due divided by the gross loan portfolio for the 
same period.

19.  NPLs coverage ratio per IFRS 9 equals total credit loss allowance for loans to customers calculated per IFRS 9 divided by the 

NPL loans.

20.  NPLs coverage with collateral ratio per IFRS 9 equals the credit loss allowance for loans to customers per IFRS 9 plus total 
collateral amount of NPL loans (excluding third party guarantees) discounted at 30-50% depending on segment type divided by 
the NPL loans.

21.  Credit loss level to gross loans per IFRS 9 equals credit loss allowance for loans to customers per IFRS 9 divided by the gross 

loan portfolio for the same period.

22.  Related party loans to total loans equals related party loans divided by the gross loan portfolio.
23.  Top 10 borrowers to total portfolio equals the total loan amount of the top 10 borrowers divided by the gross loan portfolio.
24.  Top 20 borrowers to total portfolio equals the total loan amount of the top 20 borrowers divided by the gross loan portfolio.
25.  Net loans to deposits plus IFI funding ratio equals net loans divided by total deposits plus borrowings received from international 

financial institutions.

26.  Net stable funding ratio equals the available amount of stable funding divided by the required amount of stable funding as 

defined in Basel III. 

27.  Liquidity coverage ratio equals high-quality liquid assets divided by the total net cash outflow amount as defined by the NBG.
28.  Leverage equals total assets to total equity.
29.  Regulatory tier 1 CAR equals tier I capital divided by total risk weighted assets, both calculated in accordance with the Pillar 1 
requirements of the NBG Basel III standards. The reporting started from the end of 2017. Calculations are made for TBC Bank 
stand-alone, based on local standards.

30.  Regulatory total CAR equals total capital divided by total risk weighted assets, both calculated in accordance with the Pillar 1 
requirements of the NBG Basel III standards. The reporting started from the end of 2017. Calculations are made for TBC Bank 
stand-alone, based on local standards.

31.  Dividend pay-out ratio for 2018 is based on 2017 performance. Dividend pay-out ratio for 2017 is based on 2016 performance.

Exchange Rates 
To calculate the YoY growth of the Balance Sheet items without the currency exchange rate effect, we used the US$/GEL exchange 
rate of 2.5922 as of 31 December 2017. As of 31 December 2018, the US$/GEL exchange rate equalled 2.6766. For P&L items growth 
calculations without currency effect, we used the average US$/GEL exchange rate for the following periods: FY 2018 of 2.5345, FY 
2017 of 2.5117.

TBC BANK annual report and accounts 2018

105

FINANCIAL REVIEW CONTINUED

ANNEX 1

In thousands of GEL
Reported net interest income
Reported net fee and commission income
Reported gross Insurance Profit
Reported Other operating income
Reported operating income
Reported total provision expenses
Reported operating income after provisions
Reported Operating expenses
One-off costs related to Bank Republic integration (consulting 
costs)
Underlying operating expenses

Reported profit before tax
Underlying profit before tax

Reported income tax
Reversal of the one-off deferred tax gain
Effect on tax of one-off items 
Underlying income tax

Reported net profit
Underlying net profit (APM)

Reported non-controlling interest (NCI)
Effect on NCI of one-off items
Underlying NCI
Reported net profit less NCI
Underlying net profit less NCI

In thousands of GEL
Average reported equity attributable to the PLC’s equity holders
Adjustment for one-off items on monthly average basis
Average underlying equity attributable to the PLC’s equity holders
Average reported total assets
Adjustment for one-off items on monthly average basis
Average underlying total assets

Reported Return on Equity
Underlying Return on Equity (APM)
Reported Return on Assets
Underlying Return on Assets (APM)

106

TBC BANK annual report and accounts 2018

2018
                     778,022 
157,530 
12,275 
139,641 
    1,087,468 
                  (166,239)
921,229 
  (411,029)

2017
604,015 
          125,961
6,773 
124,236 
                     860,985
    (106,907)
                     754,078 
       (359,400)

-
 (411,029)

510,200 
510,200 

 (72,765)
  (17,426)
  -
 (55,339)

437,435 
    454,861 

 (10,925)
 (348,475)

394,678 
405,603 

 (34,750)
-
                       1,639 
 (36,389)

359,928 
369,214 

                        2,355
-
2,355
435,080 
452,506 

                        5,518
120
5,638
354,410 
363,576 

2018
1,977,359
10,088
 1,987,447
13,623,594
-
13,623,594

2018
22.0%
22.8%
3.2%
3.3%

2017
       1,694,895
 5,025
 1,699,920
11,481,760
-
11,481,760

2017
20.9%
21.4%
3.1%
3.2%

TBC BANK annual report and accounts 2018

107

DIRECTORS’ GOVERNANCE STATEMENT

CHAIRMAN’S GOVERNANCE OVERVIEW

Dear shareholders,

I am pleased to present our corporate governance report 
for  2018.  As  Chairman,  I  firmly  believe  that  the  highest 
standards  of  governance  should  prevail  throughout 
the  business  and  that  a  sound  corporate  governance 
framework  is  vital  to  ensure  our  business  functions 
effectively,  while  at  the  same  time  creating  long-term, 
sustainable value for our shareholders.

We understand that the Board requires the right balance 
of  skills,  country-specific  knowledge,  and  diversity 
of  experience  and  perspectives  to  achieve  maximum 
effectiveness.  For  this  reason,  composition  of  the  Board 
and gender diversity remained a key focus for the Board 
this year and I am pleased to report that two new female 
independent  non-executive  Directors  have  joined  our 
Board.  Maria  Luisa  Cicognani  and  Tsira  Kemularia  bring 
extensive  banking  and  financial  services  experience, 
helping  to  ensure  that  the  Board  is  well  placed  to 
function  effectively  and  take  opportunities  which  present 
themselves to us in the year ahead. Board and committee 
changes over the past year are set out in further detail in 
the  Corporate  Governance  and  Nomination  Committee 
report.  

I am deeply saddened that Eric Rajendra has resigned from 
the Board due to health reasons. I would like to thank him 
for  his  contribution  and  dedication  during  the  past  years 
and wish him a speedy recovery. 

Further  to  the  Company’s  announcement  made  on  21 
February  2019,  the  Bank  will  implement  a  restructuring 
of  its  Supervisory  Board  whereby  Badri  Japaridze  and  I 
will  continue  in  our  roles  as  the  Deputy  Chairman  and  
Chairman of TBC Bank Group PLC, and  be stepping down 
from  the  Supervisory  Board  of  the  JSC  TBC  Bank.  This 
will enable us to focus  more on the Group’s strategic and 
international initiatives. The Board of JSC TBC Bank will 

108

TBC BANK annual report and accounts 2018

be joined by two new members, which are being selected 
by the Corporate Governance and Nomination Committee 
and will be announced in due course. 

Another  area  of  focus  for  the  Board  this  year  has  been 
development of our Strategic Plan. The Board is collectively 
responsible for overseeing delivery of the Group’s strategy 
and has a significant role to play in determining the purpose 
of the Group and ensuring that the Group’s culture, values, 
strategy  and  business  model  are  all  aligned  in  order  to 
create sustainable value for our shareholders. My role as 
Chairman  is  to  lead  the  Board  and  ensure  that  it  works 
effectively and that in our business the Group applies the 
highest principles of corporate governance.  A summary of 
our strategy is outlined on page 14-23.

In  accordance  with  the  UK  Corporate  Governance  Code 
(the  “Code”),  all  Directors  will  be  subject  to  annual  re-
election by shareholders at our Annual General Meeting.

Mamuka Khazaradze
Chairman
2 April 2019

CORPORATE GOVERNANCE FRAMEWORK
The  Group’s  corporate  governance  framework  provides 
shareholders with an explanation of how the Company has 
applied the main principles of the Code as relevant to the 
Company in 2018 and the Group’s approach to governance 
in practice, the work of the Board and its committees.

COMPLIANCE STATEMENT
As  a  premium-listed  company  on  the  LSE,  the  Company 
complies with the Code. 

At  the  date  of  this  report,  the  Company  has  applied  the 
principles and complied with the provisions set out in the 
Code issued by the Financial Reporting Council (“FRC”) in 
April 2016 in full for the Company’s 2018 financial year. The 
Code can be found on the FRC website www.frc.org.uk. 

THE BOARD 
The  Board  is  collectively  responsible  for  promoting  the 
Group’s long term success and the delivery of sustainable 
value to shareholders by establishing and overseeing the 
strategic direction of the Company and its business.

The Board is led by the Chairman and provides challenge, 
oversight and advice to ensure the Company’s success. The 

Chairman, ensures that there is constructive debate in the 
boardroom in order to create and maintain an environment 
where the Board remains open to different viewpoints and 
ideas.

The Board is comprised of eight members, of which four 
(namely,  Nikoloz  Enukidze  (SID),  Maria  Luisa  Cicognani, 
Nicholas  Haag  and  Tsira  Kemularia)  are  considered 
independent  non-executive  Directors.  The  Board  views 
each of these non-executive Directors as being independent 
of  management  judgment  and  character,  and  free  from 
any  business  or  other  relationship  that  could  materially 
interfere with their exercise of independent judgment.

The  Board  is  the  decision-making  body  in  relation  to  all 
matters that are significant to the Group. There is a formal 
schedule  of  matters  reserved  for  the  Board’s  approval 
in  place  to  ensure  that  the  Board  retains  control  over 
key  decisions.  The  matters  exclusively  reserved  for  the 
Board’s approval include, among other things, approval of 
the  Group’s  strategy,  long-term  objectives,  risk  appetite, 
the  annual  operating  and  capital  expenditure  budgets, 
changes  to  the  Group’s  capital,  share  buy-backs,  major 
acquisitions and/or mergers, annual reports and accounts. 
The  full  document  is  available  on  our  website  at  www.
tbcbankgroup.com.

During  the  year  ended  31  December  2018,  the  Board 
considered a wide range of matters, including:

  the strategic development of the Group;
  performance of key business units;
  the  consolidated  budget  and  the  underlying  business 

unit budgets;

  the interim and full year results;
  payment of a dividend;
  the  appropriateness  of  the  going  concern  basis  of 

financial reporting;

  the assumptions and stress testing applied to preparing 

the Company’s viability statements;
investment project proposals and expansions into new 
territories;

  changes  to  various  board  Committees  and  the 

appointment of new directors; and

  a  review  of  the  findings  of  the  externally  facilitated 
Board evaluation exercise and the action plans resulting 
therefrom.

its  committees 

is  supported  by 

BOARD COMMITTEES
The  Board 
(the 
“Committees”)  and  delegates  a  broad  range  of 
responsibilities  to  them,  while  maintaining  the  effective 
links between Committees and the Board where required. 
The Board has four Committees: (i) the Audit Committee; (ii) 
the Remuneration Committee; (iii) Corporate Governance 
and Nomination Committee; and (iv) the Risks, Ethics and 
Compliance  Committee.  The  chair  of  each  Committee 
reports  matters  of  significance  to  the  Board  after  each 
meeting. Each committee is made up of independent non-
executive  Directors,  with  the  exception  of  the  Corporate 
Governance and Nomination Committee, which comprises 
two 
independent  non-Executive  Directors  and  Badri 
Japaridze, a non-executive Director, who is not considered 
to be independent under the provisions of the Code.

The detailed roles and responsibilities of each Committee 
are set out in its terms of reference, which can be found on 
the website at www.tbcbankgroup.com.

TBC BANK annual report and accounts 2018

109

 
Audit Committee

Remuneration
Committee

Corporate Governance 
and Nomination Committee

Risks, Ethics 
and Compliance Committee

COMMITTEE MEMBERSHIP

Badri Japaridze

Eric Rajendra1

Nikoloz Enukidze

Nicholas Haag

Maria Luisa Cicognani2 

Tsira Kemularia3  

  Chairperson 

  Member

DIVISION OF RESPONSIBILITIES
There is a clear division of responsibilities between the Chairman, the Chief Executive Officer and the senior independent 
non-executive Director. As Chairman, Mamuka Khazaradze is responsible for leading the Board to ensure that the Board 
as a whole performs a full and constructive role in the development and determination of the Group’s strategy and overall 
commercial  objectives.  He  also  oversees  the  Board’s  decision-making  processes.  The  Chief  Executive  Officer,  Vakhtang 
Butskhrikidze, is responsible for the Company’s day-to-day management and has the principal responsibility of running the 
Group’s business. He is responsible for proposing, developing and implementing the Group’s strategy and overall commercial 
objectives, which is done in close consultation with the Chairman and the Board. In addition, the Board has appointed, in 
line with the requirements of the Code, Nikoloz Enukidze as the Senior Independent Non-Executive Director, who provides 
a sounding board for the Chairman. He serves as an intermediary for the other Directors where necessary and meets with 
investors to discuss the Group’s corporate governance matters. This separation of responsibilities between the Chairman, 
the Chief Executive Officer and the Senior Independent Non-Executive Director ensures that no one individual has unfettered 
powers  of  decision-making.  The  full  document  detailing  the  division  of  responsibilities  between  the  Chairman,  the  Chief 
Executive Officer and the senior independent non-executive Director is available on our website at www.tbcbankgroup.com.

BOARD COMPOSITION 
The Board currently comprises a Chairman, Deputy Chairman, four non-executive Directors and two executive Directors. 
In accordance with the Code, the majority of the Board are independent non-executive Directors. Non-executive Directors 
constructively challenge and scrutinise the performance of management and help develop proposals on strategy. In 2018, 
there were changes in composition of the Board and details of these changes are set out in the Corporate Governance and 
Nomination Committee report.

The Board has considered the independence of the Company’s non-executive Directors as against the factors described in 
the Code and has determined, as mentioned previously, that all non-executive Directors are independent, except for Mamuka 
Khazaradze and Badri Japaridze.

Mamuka  Khazaradze  is  the  Company’s  Chairman  and  he  is,  for  the  purposes  of  the  Code,  not  considered  to  have  been 
independent on his appointment as the Chairman, due to his role as founder of the Group. The Board is unanimously of the 
opinion that Mr Khazaradze is an extremely valuable asset to the Company, bringing a wealth of experience in Georgia’s 
banking sector, and that it is, therefore, in the Company’s best interests that he should continue as the Chairman of the 
Company.

Each  non-executive  Director  has  an  ongoing  obligation  to  inform  the  Board  of  any  circumstances  that  could  impair  his 
independence.

Details of the individual Directors and their biographies are set out on pages 120 to 124.

1  Mr Rajendra has stepped down from the Board and Committees on 15 March 2019
2  Mrs Cicognani joined the Board on 10 September 2018. She was appointed as the head of the Remuneration Committee and as a member of the Risks 

Ethics and Compliance Committee and the Audit Committee of the Board on 1 October 2018

3  Mrs Kemularia joined the Board on 10 September 2018. She was appointed as a member of the Risks Ethics and Compliance Committee, the Audit 

Committee and Corporate Governance and Nomination Committee on 1 October 2018 

110
110

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

DIRECTORS’ GOVERNANCE STATEMENT CONTINUED 
TIME COMMITMENT
Each non-executive Director is required to devote such time as necessary for the effective discharge of their duties. This includes 
attendance at the Board meetings and respective Committee meetings of which they are members, as well as scheduled away 
days, site visits, conference calls and email communication. Non-executive Directors consider all relevant materials prior to 
each meeting and commit additional time to the Company when it is undergoing a period of particularly increased activity.

BOARD AGENDA
The Chairman is responsible for setting the Board agenda. Prior to each Board meeting the Chairman reviews the agenda and 
discusses key items of business with the Chief Executive Officer. Board agendas are sent to Board members well in advance of 
meetings and are structured in such a way as to allow adequate time for discussion of each item on the agenda.

BOARD AND COMMITTEE MEETING ATTENDANCE
In 2018, the Company held 3 scheduled and 19 additional meetings. Moreover, the Chairman and the Chief Executive Officer 
maintain frequent contact (in person or otherwise) with each other and the other Board members throughout the year outside 
of the formal meetings.

In  addition, the affairs of the Company’s main subsidiary, the Bank, are supervised by a supervisory board (the “Supervisory 
Board”). There is also equivalent committee structure of the  Supervisory Board as the Board’s committees.  There are, therefore, 
in practice two equivalent supervisory bodies within the Group represented by the Board and the Supervisory Board, which 
are separate but interconnected together with committees. However, the work of the Board, the Supervisory Board and their 
respective committees is carefully balanced, dividing functions according to whether they are supervising the topics that impact 
the Company or solely the Bank. 

Further to the Company’s announcement made on 21 February 2019, the Bank will implement a restructuring of its Supervisory 
Board  whereby  the  founding  shareholders  will  not  be  represented  at  the  supervisory  Board  of  the  Bank.  The  founding 
shareholders will maintain their positions as the Chairman and Deputy Chairman of the Board of Directors of the Company.

Attendance of meetings of the Board and its Committees in 2018 are set out below:

Board meetings 
eligible to attend/
attended

Audit Committee 
meetings eligible to 
attend/attended

Remuneration 
Committee meetings 
eligible to attend/
attended

Corporate Governance and 
Nomination Committee 
meetings eligible to attend/
attended

Risks, Ethics and Compliance 
Committee  Risks, Ethics and 
Compliance Committee
meetings eligible to attend/
attended

22/22

22/22

22/22

22/22

22/22

22/22

22/22

6/6

6/6

15/11

15/9

0/0

0/0

0/0

0/0

9/9

9/9

9/9

3/3

3/3

6/5

6/6

0/0

0/0

0/0

0/0

7/7

7/7

7/7

2/2

0/0

5/4

0/0

0/0

0/0

0/0

7/7

7/7

7/6

0/0

0/0

2/2

0/0

4/3

0/0

0/0

0/0

0/0

4/4

4/4

4/4

2/2

2/2

2/2

2/2

Board Attendance

Vakhtang Butskhrikidze 
(Chief Executive Officer)

Giorgi Shagidze 

(Chief Financial Officer)

Non-Executive Directors
Mamuka Khazaradze 
(Chairman)

Badri Japaridze

Eric  Rajendra 1

Nikoloz Enukidze 2

Nichola Haag

Maria Luisa  Cicognani 3 

Tsira Kemularia 4 

Stefano Marsaglia 5

Stephan Wilcke 6

1  Mr Rajendra stepped down from the Board and Committees on 15 March 2019
2  Mr Enukidze was unable to attend one Corporate Governance and Nomination Committee meeting due to prior business related commitment however 
he discussed all matters on the agenda with the Chairman of Corporate Governance and Nomination Committee and provided feedback on materials 
in advance of the meeting

3  Mrs Cicognani joined the Board on 10 September 2018. She was appointed as the head of the Remuneration Committee and as a member of the Risks 

Ethics and Compliance Committee and the Audit Committee of the Board on 1 October 2018

4  Mrs Kemularia joined the Board on 10 September 2018. She was appointed as a member of the Risks Ethics and Compliance Committee, the Audit 

Committee and Corporate Governance and Nomination Committee of the Board on 1 October 2018

5.  Stefano Marsaglia stepped down from the Board and Committees on 10 September 2018
6  Stefan Wilcke stepped down from the Board and Committees on 10 September 2018

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

111
111

Attendance of meetings of the Supervisory Board and its committees in 2018 are set out below:

Supervisory Board Attendance

Mamuka Khazaradze 
(Chairman)

Vakhtang Butskhrikidze 
(Chief Executive Officer)

Giorgi Shagidze 

(Chief Financial Officer)

Badri Japaridze 

Eric  Rajendra 1

Nikoloz Enukidze 

Nicholas Haag

Maria Luisa  Cicognani 2  

Tsira Kemularia 3

Stefano Marsaglia4

Stephan Wilcke5

Supervisory 
Board meetings 
eligible to attend/
attended

Audit Committee 
meetings eligible to 
attend/attended

Remuneration 
Committee meetings 
eligible to attend/
attended

Corporate Governance 
and Nomination Com-
mittee  meetings eligible 
to attend/attended

Risks, Ethics and Compli-
ance Committee  meetings 
eligible to attend/attended

65/65

23/23

24/24

66/66

86/86

86/85

86/86

32/32

32/32

54/50

54/51

0/0

0/0

0/0

0/0

11/11

11/11

11/11

2/2

2/2

8/7

8/8

0/0

0/0

0/0

0/0

10/10

10/10

10/10

3/3

0/0

7/5

0/0

0/0

0/0

0/0

6/6

6/6

6/5

0/0

0/0

1/1

0/0

5/4

0/0

0/0

0/0

0/0

23/23

23/23

23/23

5/5

5/5

18/16

18/17

DIVERSITY POLICY
The Board recognises the importance of ensuring diversity 
and  sees  significant  benefit  to  our  business  in  having  a 
Board and management team that is drawn from a diverse 
range  of  backgrounds,  since  this  brings  the  required 
expertise,  cultural  diversity  and  different  perspectives  to 
the Board discussions and helps to improve the quality of 
decision making. 

During  2018,  there  were  two  appointments  to  the  Board 
of  female  Directors,  Maria  Luisa  Cicognani  and  Tsira 
Kemularia and the Board notes that there are a number 
of talented women in key positions, who report directly to 
the  CEO  and  other  members  of  the  management  board 
within the Group. Information on the Group’s approach to 
diversity, including, gender balance and how it influences 
the appointments we make to our Board is set out in the 
Corporate Governance and Nomination Committee report 
on pages 129 to 132.

INDUCTION AND TRAINING 
A  formal  induction  is  arranged  for  newly  appointed 
Directors  based  on  the  individual’s  need,  skills  and 
experience. Typically, these included a series of meetings 
with  the  Chairman  and  other  Directors  and  senior 
executives, as well as local site visits to provide familiarity 
with  the  business.  During  the  year,  there  were  two  new 
appointments  to  the  Board  and  its  Committees.  The 
induction  process  for  Maria  Luisa  Cicognani  and  Tsira 

Kemularia  included  an  on-site  business  introduction, 
followed by meetings with executives and key business unit 
managers and an introduction to the operations, risks, and 
governance environment of the Group. In addition, the new 
Directors received training on their duties as directors of a 
listed company, at the offices of Baker McKenzie LLP, the 
Company’s external counsel.

Moreover,  the  Chairman  takes  responsibility  to  ensure 
that  the  Board  is  updated  in  a  timely  manner  about  the 
Company’s  performance,  to  enable  it  to  make  proper 
decisions. The Chairman ensures information exchanges 
between  the  Board,  the  Committees  and  executives.  If 
there is a need for independent advice, the Board can seek 
it directly at the Company’s expense.

Members  of  the  Board  are  required  to  complete  a  self-
assessment  process  at  the  end  of  the  year,  where  the 
members of the Board can identify a relevant development 
programme.

ANNUAL BOARD EFFECTIVENESS 
EVALUATION
During  2018,  an  externally-facilitated  Board  evaluation 
was  conducted  by  Independent  Audit  Limited  (IAL),  an 
independent specialist. The review was carried out at the 
initiative  of  and  with  the  participation  of  the  Corporate 
Governance  and  Nomination  Committee,  which  selected 
the  evaluator  from  a  shortlist  of  leading  evaluation 

1  Mr Rajendra has stepped down from the Board and Committees on 15 March 2019
2  Mrs Cicognani joined the Supervisory Board on 10 September 2018. She was appointed as the head of the Remuneration Committee and as a member 

of the Risks Ethics and Compliance Committee and the Audit Committee of the Supervisory Board on 1 October 2018

3  Mrs Kemularia joined the Supervisory Board on 10 September 2018. She was appointed as a member of the Risks Ethics and Compliance Committee, 

the Audit Committee and Corporate Governance and Nomination Committee of the Supervisory Board on 1 October 2018

4  Stefano Marsaglia stepped down from the Supervisory Board and its committees on 10 September 2018
5  Stefan Wilcke stepped down from the Supervisory Board its committees on 10 September 2018

112
112

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

DIRECTORS’ GOVERNANCE STATEMENT CONTINUEDholding joint committee meetings on topics of interest to 
more than one committee.

During  2019,  the  implementation  of  the  detailed  action 
plan  (as  adopted  by  the  Board  in  February  2019)  will  be 
monitored by the Corporate Governance and Nomination 
Committee  and  progress  will  be  reported  in  the  2019 
Annual Report, alongside the outcome of the annual Board 
evaluation for 2019. The Company intends to continue to 
undertake  regular  annual  Board  reviews  in  line  with  the 
requirements of the Code. 

IAL has confirmed that this report is a fair summary of the 
review and its outcomes.

DIRECTORS’ COMMITMENTS
The Directors are required to disclose to the Board their 
external appointments or other significant commitments 
prior to their appointment. 

Each  non–executive  Director  is  required  to  devote  such 
time  as  is  necessary  for  the  effective  discharge  of  their 
duties.  Whilst  our  non-executive  Directors  hold  external 
directorships  or  other  external  positions,  the  Board 
believes  they  still  have  sufficient  time  to  devote  to  their 
duties  as  a  Director  of  the  Company  and  that  the  other 
external directorships/positions held provide the Directors 
with valuable expertise which enhances their ability to act 
as a non-executive Director of the Company. No significant 
changes  to  the  commitments  of  the  Chairman  or  non-
executive Directors were identified during the year 2018.

RE-ELECTION OF DIRECTORS
As mentioned above,  all Directors are subject to annual re-
election by shareholders at our Annual General Meeting, 
in  accordance  with  the  Code.  Biographical  details  of  the 
Directors are included on pages 120 to 124.

REMUNERATION COMMITTEE
Information on the Remuneration Committee is included 
in the Directors’ Remuneration report on pages 136 to 155.

companies that submitted proposals in response to an RFP. 
The  evaluator  was  selected  following  detailed  interviews 
and  consideration  of  relevant  sectorial  and  geographical 
experience. 

The  evaluation  process  included  review  of  board  papers, 
interviews  and  observation  of  meetings.  The  evaluators 
carried  out  in-depth  individual  interviews  with  all  Board 
members  in  Tbilisi  and  London,  as  well  as  follow-up 
interviews  where  necessary.  Independent  Audit  also 
interviewed  key  management  personnel  and  various 
functional  heads  to  discuss  their  views  of  the  Board, 
experience  of  interacting  with  it  and  the  information 
they  provided  to  the  Board.  Independent  Audit  attended 
meetings of the Board and most Committees to observe 
the  Board’s  processes  and  the  dynamics  between  the 
various Board members and attendees.

A  full  report  of  IAL’s  findings  was  discussed  with  the 
Chairman,  the  Deputy  Chairman  of  the  Board  and  the 
Chairman  of  the  Corporate  Governance  and  Nomination 
Committee. The report was then circulated to all Directors. 
Subsequently, the Committee and the Board discussed the 
report, with the evaluator participating by conference call, 
and formulated an action plan for 2019.

The  report  noted  that  the  Company  aims  to  meet  the 
highest international standards, and highlighted the strong 
foundation on which the Company can develop further its 
governance  structures.  The  report  found  that  the  Board 
benefits  from  a  highly  experienced  Chairman,  an  open 
and  constructive  management  team,  and  a  co-operative 
relationship  between  executives  and  the  non-executive 
Directors. Executives value both input and challenges from 
the  non-executive  Directors.  According  to  the  evaluation 
report,  these  factors  were  complemented  by  a  strong 
secretarial presence supporting the Board processes.

During  the  Board  meeting  in  February  2019,  the  Board 
agreed an action plan for 2019.  The principal areas to be 
addressed are:

Succession planning and Board skills
Continue to develop robust succession plans for both non-
executive and executive board members, based on a clear 
view of the full range of skills currently available to it and 
potentially required in future.

Information flow to the Board
Work  on  improving  information  flows  to  the  Board.  In 
particular, management to aim to produce more focused 
Board papers, and to give the Board more exposure to key 
managers. 

The Board’s focus
Increase  the  Board’s  focus  on  the  Group’s  strategic 
development, while continuing to maintain robust oversight 
of the underlying culture and risk environment.

Adjustments  to  the  Board  and  Committee  meeting 
structure
Implement  various  organizational  changes  to  maximise 
the  Board’s  allocation  of  time  on  key  issues,  including 
adjusting  the  length  and  agendas  for  the  meetings,  and 

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

113
113

ANNUAL GENERAL MEETING
The last Annual General Meeting (“AGM”) of the Company 
was held on 21 May 2018 at the offices of Baker McKenzie, 
100  New  Bridge  Street,  London.  85.90%  of  total  voting 
rights were exercised by shareholders. All resolutions put 
to shareholders were passed with votes in favour ranging 
from 90% to 100 % of the votes cast. 

The  2019  AGM  Notice  will  be  circulated  to  all  the 
shareholders  at  least  21  working  days  before  the  AGM 
and it will also be made available on our investor relations 
website:  www.tbcbankgroup.com.  The  voting  on  the 
resolutions  will  be  announced  via  the  Regulatory  News 
Service  and  made  available  on  our  investor  relations 
website  www.tbcbankgroup.com.

ENGAGEMENT WITH SHAREHOLDERS
Effective  communication  with  shareholders  is  given  high 
priority by the Board. The Chief Executive Officer and the 
Chief Financial Officer, together with the Deputy Chairman 
and/or the Chairman, maintain very close engagement with 
the Company’s major shareholders. They have participated 
in  non-deal  roadshows  across  numerous  geographic 
locations  to  promote  the  awareness  and  understanding 
of  the  Group’s  business.  In  addition  to  roadshows,  the 
Bank’s senior executive team and Directors were involved 
in  hosting  a  capital  markets  day  in  London.  They  also 
hold regular investor calls and also conduct face-to-face 
meetings with investors visiting Georgia and take an active 
part  in  government  events  abroad  aimed  at  increasing 
investor confidence in the economic stability of the country 
and its sustainable development.

The Company has a dedicated investor relations section on 
its website, which contains information on all disclosures 
made to the market, including results presentations and 
annual reports.  

All announcements issued to the LSE are available on the 
Group’s website at  www.tbcbankgroup.com.

Moreover,  any  shareholders  of  the  Company,  potential 
investors  and  analysts  are  able  to  ask  questions  about 
the  Group  through  Company’s  permanent  representative 
in London, who is always available for investor meetings 
and updates relating to investor relations and international 
media  on  behalf  of  the  management  team.  The  Chief 
Executive  Officer,  Chairman  and  Senior  Independent 
Director  are  also  available  to  discuss  the  concerns  of 
shareholders at any point during the year. 

114
114

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

DIRECTORS’ GOVERNANCE STATEMENT CONTINUEDDIRECTORS’ REPORT

DIRECTORS’ REPORT 

The  Directors  present  their  Annual  Report  together  with 
the  audited  consolidated  accounts  for  the  year  ended  31 
December 2018, which can be found on pages 167-297 . 

The Strategic Report on pages 2 to 106 was approved by the 
Board on 2 April 2019 and signed on its behalf by Vakhtang 
Butskhrikidze, the Company’s Chief Executive Officer. 

The  Management  Report  together  with  the  Strategic 
Report on pages 2 to 106 form the Management Report for 
the purposes of DTR 4.1.5. R.

Other information that is relevant to the Directors’ Report 
and  incorporated  by  reference  into  this  report  can  be 
located as follows:

Contents 

Directors’ governance statement
Corporate Governance and 
Nomination Committee report 
Risk, Ethics and Compliance 
Committee report 

Audit Committee report                                                       

Remuneration Committee report                                         

Viability statement                                                                                                   

Going concern statement                                                      

Greenhouse gas emissions                      

Risk management                                          

Principal risks and uncertainties

Board of Directors

Employee matters                                                             

Environmental matters                                                 

Share capital
Disclosures required under Listing 
Rule 9.8.4:
Details of long-term incentive 
schemes
Agreements with controlling 
shareholders
Information on the Group’s financial 
risk management and its exposure to 
credit risk, liquidity risk, interest rate 
risk and foreign currency risk
Events after reporting period

Page

108

129

133

156

136

118

117

85

57

50

120

74

84

244

151

115

259
297

DIRECTORS’ CONFLICTS OF INTERESTS
The  Company,  in  accordance  with  the  requirements  of 
the  Companies  Act  2006  and  the  Company’s  articles 
of  association  (the  “Articles  of  Association”),  requires 
Directors to declare actual or potential conflicts of interest 
that could interfere with the interests of the Company. The 
Directors  are  required,  prior  to  the  Board  meetings,  to 
declare  any  conflict  of  interest  they  may  have  in  relation 
to the matters under consideration and if so, abstain from 
voting  and  decision-making,  in  relation  to  the  matter  in 
question. 
Directors  have  a  continuing  duty  to  notify  the  Chairman 
and Company Secretary as soon as they become aware of 
any potential or actual conflicts. 

DIRECTORS’ INDEMNITIES AND INSURANCE
The  Group  maintains  directors’  and  officers’  liability 
insurance, which gives appropriate cover for legal action 
brought  against  its  Directors.  The  Company  has  also 
granted indemnities to each of its Directors to the extent 
permitted  by  law.  Neither  the  indemnity  nor  insurance 
cover  provides  cover  in  the  event  that  a  Director,  officer 
or company secretary is proved to have acted fraudulently 
or dishonestly. The above referred liability insurance and 
indemnities were in force during the course of the financial 
year ended 31 December 2018 and remain in force as at the 
date of this report. 

POLITICAL DONATIONS
The Group did not make any political donations or incur any 
political expenditure during 2018.

RELATIONSHIP AGREEMENT 
On 31 May 2016, the Company entered into a relationship 
agreement  with  Mamuka  Khazaradze,  Badri  Japaridze, 
Vakhtang Butskhrikidze, Temur Japaridze, Bob Meijer and 
David  Khazaradze  (together  the  “Presumed  Concerted 
Party Group”) (the “Relationship Agreement”) to regulate 
the degree of control that the members of the Presumed 
Concerted Party Group and their associates may exercise 
over the Group’s management and business. The principal 
purpose of the Relationship Agreement is to ensure that 
the Company and its subsidiaries are capable at all times 
of carrying on their business independently of members of 
the Presumed Concerted Party Group and their associates.

Under the Relationship Agreement, for as long as it remains 
in force, the members of the Presumed Concerted Party 
Group shall, and have agreed that each of their associates 
shall, when acting in a capacity (which could include as a 
shareholder  or  director)  with  any  member  of  the  Group, 
amongst other things:

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

115
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DIRECTORS’ REPORT CONTINUED

  conduct  all  transactions  and  arrangements  entered 
into  between  any  member  of  the  Group  (on  the  one 
hand) and that member of the Presumed Concert Party 
Group and/or his associates (on the other) on an arm’s 
length basis and on normal commercial terms and in 
accordance with the related-party transaction rules set 
out in the Listing Rules;

  not  take  any  action  that  would  have  the  effect  of 
preventing  the  Company  from  complying  with  its 
obligations under the Listing Rules; and/or

  not propose or procure the proposal of any resolution 
of the shareholders which is intended, or appears to be 
intended,  to  circumvent  the  proper  application  of  the 
Listing Rules.

SHARE CAPITAL 
As  of  2  April  2019,  the  Company’s  issued  ordinary  share 
capital  comprised  54,859,504  ordinary  shares  with  a 
nominal amount of £0.01 each and carrying one vote per 
ordinary share at general meetings of the Company. There 
were no shares held in treasury. The Company has in issue 
one  class  of  ordinary  shares,  all  of  which  are  fully  paid 
up, and it does not have preference shares in issue. The 
rights and obligations attaching to the Company’s ordinary 
shares are set out in the Articles of Association. There are 
no  voting  restrictions  on  the  issued  ordinary  shares  and 
each ordinary share carries one vote.

Details  of  the  movements  in  share  capital  during  the 
year are provided in Note 25 to the consolidated financial 
statements on page 244 of this Annual Report.

PROFIT AND DIVIDENDS
The  profit  for  the  financial  year  ending  31  December 
2018  attributable  to  the  Company’s  shareholders,  after 
taxation, amounts to GEL 435,079,671. The Board intends 
to  recommend  GEL  1.98  per  share,  which  will  represent 
about  25%  of  the  net  profit,  to  be  distributed  to  the 
Company’s  shareholders  as  dividend,  payable  in  British 
Pounds Sterling at an official exchange rate of the National 
Bank  of  Georgia  for  13  June  2019,  which  is  subject  to 
shareholders’ approval at the 2019 AGM. If approved, the 
final dividend will be paid on 12 July 2019 to shareholders 
on the Register of Members at the close of business in the 
UK (ie 6pm London Time) on 7 June 2019.

Shareholders  may  have  their  dividends  reinvested  in  the 
Company by joining Company’s scrip dividend programme 
approved at the 2017 Annual General Meeting. The scrip 
dividend  programme  enables  shareholders,  if  they  wish, 
to receive new fully-paid ordinary shares in the company 
instead of cash dividend. 

116
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TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

POWERS OF DIRECTORS
The  Directors  may  exercise  all  powers  of  the  Company 
subject to applicable laws and regulations and the Articles 
of Association.

SPECIAL RIGHTS AND TRANSFER  
RESTRICTIONS
None of the ordinary shares in the capital of the Company 
carry  special  rights  with  regard  to  the  control  of  the 
Company. There are no specific restrictions on transfers of 
shares in the Company, which is governed by its Articles of 
Association and prevailing legislation, other than:

  certain  restrictions  which  may  from  time  to  time  be 
imposed by laws or regulations such as those relating 
to insider dealing;

  pursuant to the Group’s Share Dealing Code, whereby 
the  Directors  and  designated  employees  require 
approval to deal in the Company’s shares;

  where a person with an interest in the Company’s shares 
has been served with a disclosure notice and has failed 
to  provide  the  Company  with  information  concerning 
interests in those shares; and

  pursuant 

to 

the  Group’s  Senior  Management 
(as 
Compensation  System,  whereby  Participants 
defined  therein)  may  be  granted  restricted  share 
awards, which vest subject to continuous employment 
and  malus  and  clawback  provisions  over  three  years 
from the award date.

All  employees  (including  Directors)  that  are  deemed 
by  the  Company  to  be  insiders  have  complied  with  the 
Group’s  Share  Dealing  Code.  There  are  no  restrictions 
on  exercising  voting  rights  save  in  situations  where  the 
Company is legally entitled to impose such a restriction (for 
example, under the Articles of Association where amounts 
remain unpaid in the shares after request, or the holder 
is  otherwise  in  default  of  an  obligation  to  the  Company). 
The Company is not aware of any arrangements between 
shareholders that may result in restrictions on the transfer 
of securities or voting rights.

MAJOR SHAREHOLDERS
As  at  31  December  2018,  the  Company  had  been  notified 
under Rule 5 of the Disclosure Guidance and Transparency 
Rules of the Financial Conduct Authority (the “DTRs”) of the 
following interests in its total voting rights of 3% or more.

Shareholder

Mamuka Khazaradze 

Badri Japaridze 

JPMorgan Asset Management
European Bank for Reconstruction 
and Development
Schroder Investment Manage-
ment

Dunross &Co

As of 31 December 2018
# of voting 
rights

% of voting 
rights

13.54% 7,343,936

6.77% 3,669,878

8.40% 4,556,867

8.18% 4,436,406

7.08% 3,839,205

6.01% 3,262,322

During  the  period  31  December  2018  to  2  April  2019 
the  Group  did  not  receive  any  notifications  under 
Rule  5  of  the  DTRs.  Any  future  regulatory  filings  by 
shareholders  will  be  available  on  the  Group’s  website  at  
www.tbcbankgroup.com  and 
the  LSE  website  at  
www.londonstockexchange.com.

POWERS OF DIRECTORS TO ISSUE AND/OR 
BUY BACK COMPANY SHARES
The  Companies  Act  2006  and  the  Articles  of  Association 
determine  the  powers  of  Directors,  in  relation  to  share 
issues  and  buy  backs  of  shares  in  the  Company.  The 
Directors are authorised to issue and allot shares subject 
to  approval  at  a  general  meeting  of  shareholders.  Such 
authorities were granted to the Directors by shareholders 
at the annual general meeting of the Company, held on 21 
May 2018, authorising the Directors to allot ordinary shares 
in the capital of the Company up to an aggregate nominal 
value of £178,501. The Company did not repurchase any of 
its ordinary shares during 2018.

This  authority  will  apply  until  the  conclusion  of  the  2019 
AGM.  Shareholders  will  be  requested  to  renew  these 
authorities at the 2019 AGM. 

APPOINTMENT / REPLACEMENT OF  
DIRECTORS AND AMENDMENT OF  
ARTICLES OF ASSOCIATION 
The appointment and retirement of Directors is governed 
by the Company’s Articles of Association, the UK Corporate 
Governance Code and the Companies Act 2016 and related 
legislation. 

Shareholders  are  authorised  to  appoint/replace  the 
Directors  and  make  amendments  to  the  Articles  of 
Association  by  resolution  at  a  general  meeting  of  the 
Company with the latter being required to be passed as a 
special resolution. 

All of the Directors will stand for annual re-election at the 
Annual  General  Meeting.  As  already  mentioned,  Maria 
Luisa Cicognani and Tsira Kemularia were appointed to the 
Board  as  non-executive  Directors  in  2018  and  will  stand 
for  election  by  the  shareholders  at  the  Annual  General 
Meeting.  Vakhtang  Butskhrikidze  and  Giorgi  Shagidze 
have service contracts with the Company, which came into 
effect on 10 August 2016 and will continue until terminated 
by either party to such contracts, giving the other not less 
than seven months written notice. Biographical details and 
reasons for the reappointment for the Directors are given 
in the Notice of AGM.

CHANGE OF CONTROL 
There are no significant agreements to which the Company 
is  a  party  of  that  take  effect,  alter  or  terminate  upon  a 
change of control of the Company. In addition, there are no 
agreements between the Company and its employees and 
the Directors that contain compensation clauses for loss 
of office or employment that occurs because of a takeover 
bid, resulting in a case of change of control.

EMPLOYEE DISCLOSURES
The  Company’s  disclosures  relating  to  the  employee 
engagement  and  policies,  as  well  as  human  rights,  are 
included in the “Employee Matters” section on pages 74 to  
79 of this Annual Report.

DISCLOSURE OF INFORMATION TO THE  
AUDITOR
The  Directors,  who  held  office  at  the  date  of  approval  of 
this Annual Report, confirm that, so far as they are aware, 
there is no relevant audit information of which the Group’s 
auditors are unaware, and that each Director has taken all 
steps that he/she reasonably should have taken as a Director 
in order to make him/herself aware of any relevant audit 
information and to establish that the Company’s statutory 
auditors are aware of such information. This confirmation 
is given and should be interpreted in accordance with the 
provisions of section 418 of the Companies Act 2006.

GOING CONCERN STATEMENT
The  Board  has  fully  reviewed  the  available  information 
pertaining to the principal risks, strategy, financial health, 
liquidity  and  solvency  of  the  Group,  and  determined  that 

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

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DIRECTORS’ REPORT CONTINUED

the  Group’s  business  remains  a  going  concern.  The 
directors  have  not  identified  any  material  uncertainties 
that  could  threaten  the  going  concern  assumption  and 
have a reasonable expectation that the Company and the 
Group  have  adequate  resources  to  remain  operational 
and  solvent  for  the  foreseeable  future  (which  is,  for  this 
purpose, a period of 12 months from the date of approval 
of  these  financial  statements).  Accordingly,  the  Group’s 
consolidated financial statements are prepared in line with 
the going concern basis of accounting.

VIABILITY STATEMENT
In  compliance  with  the  Code,  the  Directors  have 
assessed  the  viability  of  the  Group  over  a  three-year 
period  beginning  on  1  January  2019.  The  Directors  have 
determined  the  three-year  period  ending  on  1  January 
2022 to be appropriate, as it is consistent with the Group’s 
planning  cycle,  covering  financial  forecasts  and  strategic 
considerations of the Group. While asseseing the viability 
of the Group and its operations, the Directors have carried 
out a robust and thorough assessment of the Group’s risk 
profile including all material existing and emerging risks 
that  could  cause  the  deviation  of  the  Group’s  financial 
condition, operations and prospects from the expectations 
over  the  period  of  assessment.  As  part  of  their  strategic 
planning,  the  directors  look  beyond  this  period  and  take 
into  consideration,  as  far  as  possible,  information  from 
a  variety  of  sources  relating  to  local,  regional  and  other 
wider  macro-economic  and  political  factors  which  may 
impact  the  Group’s  business  and  development.  At  this 
point,  the  Directors  have  no  reason  to  believe  that  the 
Group will not stay viable over the longer term period.  In 
addition, the Directors analysed the Group’s ability to meet 
all regulatory requirements.

The Directors’ assessment considered:

  All  principal  risks  and  uncertainties  of  the  Group  and 
effectiveness  of  current  and  proposed  mitigating 
actions.

The key areas of focus were:

(i)  foreign exchange rate risk which is significant due to 

the high dollarisation of the Group’s portfolio;

(ii)  the  risk  of  economic  and  political  instability  and  its 

impact on the Group’s future performance;

(iii) the regulatory risk, as a result of significant regulatory 

changes within the last two years;

(iv)  the risk of not meeting regulatory requirements with 
key focus on minimum capital adequacy and liquidity 
requirements;

(v)  operational  risks  including  cyber  security  risk  given 

the further digitalization of the Bank’s services;

(vi)  the  risks  associated  with  the  Group’s  international 

operations.

118
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TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

A summary of all material risks the Group is exposed to 
and the mitigating actions taken by the Group are set out 
on pages 50 to 56.

  The Group’s strategic plans

While reviewing and analysing the Group’s strategic plans, 
the  Directors  assessed  all  potential  risks  related  to  the 
strategic plans, the achievement of the Group’s strategic 
objective  and  ensured  that  those  risks  were  properly 
managed. 

The key focus areas were:

(i)  the current business position and future prospects of 

the Group;

(ii)  capital, funding and liquidity profile of the Group and;
(iii) the availability and efficient use of respective human 

and technical resources.

  Effectiveness  of 

the  Group’s  risk  management 
framework, practice and internal control mechanisms.

The Directors ensure that the Group’s governance structure 
enables  adequate  oversight  and  accountability,  as  well 
as  a  clear  segregation  of  duties.  The  involvement  of  all 
governance levels in risk management, clear segregation 
of  authorities  and  effective  communications  between 
different  entities  facilitates  clarity  regarding  the  Group’s 
strategic and risk objectives, adherence to the established 
risk appetite, risk budget and sound risk management. The 
centralised ERM function ensures effective development, 
communication  and  implementation  of  risk  strategy  and 
risk appetite across the Group.

The  Directors  have  determined  that  the  Group’s  risk 
management  framework  is  adequate  for  managing  the 
principal  risks  and  uncertainties  set  out  in  the  Annual 
Report and reducing their likelihood and impact wherever 
possible.

The review and analysis of the information presented in this 
Annual Report has enabled the Directors to confirm that 
they have a reasonable expectation of the Group’s viability 
over the next three years up to 1 January 2022 and that the 
Group will be able to continue its operations and meet its 
liabilities as they fall due over the three-year period from 1 
January 2019 to 1 January 2022.

Regulatory Stress test 

In  2018,  the  Bank  performed  second  round  of  the 
enterprise wide regulatory stress testing exercise, which 
assessed  the  impact  of  stress  on  the  Bank’s  profitability 
and the capital adequacy. 

The stress test covered adverse macro scenario assesing 
significant GEL devaluation, sharp decrease of real estate 
prices, decrease in wages and increase in unemployment, 
negative  GDP  growth  and  increase  of  interest  rates.  The 
assumptions  are  mostly  comparable  to  the  stress  test 
experience in 2008.

The results of enterprise wide stress test showed the Bank 
has the sufficient capital to withstand the stress scenario 
and stay viable. 

The  Directors  consider  the  stress  scenarios  and  the 
associated results to be appropriate to the business, and 
will continue to monitor these closely on an ongoing basis.

DIRECTORS’ RESPONSIBILITIES
The  following  statement,  which  should  be  read  together 
with  the  Auditor’s  report  set  out  on  pages  167-297,  is 
required by the Companies Act 2006 (the “Act”).

The Directors are required to prepare the Company’s and 
the  Group’s  financial  statements  for  each  financial  year. 
Under  the  Act,  the  Group’s  financial  statements  shall  be 
prepared  in  accordance  with  the  International  Financial 
Reporting  Standards  (the  “IFRS”)  as  adopted  by  the 
European Union, and the Directors have elected to prepare 
the Company’s financial statements on the same basis. 

The  financial  statements  are  required  by  the  Act  and 
the  IFRS  to  present  fairly  the  financial  position  and 
performance of the Company and the Group for that period. 
The Directors must not approve the financial statements, 
unless they are satisfied that they give a true and fair view 
of the state of affairs and the profit or loss of the Company 
and the Group for that period.

The  Directors  consider  that  in  preparing  the  financial 
statements they have used appropriate accounting policies, 
supported  by  reasonable  judgments  and  estimates,  and 
that  all  accounting  standards  which  they  consider  to  be 
applicable have been followed. The Directors also believe 
that the financial statements have been prepared on the 
going concern basis. Please see further the “Going concern 
statement” on page 117 of this Annual Report.

In  addition,  the  Group  has  in  place  an  effective  internal 
control  system  in  order  to  ensure  accurate  and  reliable 
financial reporting. The Group has a well-defined framework 
of  accountability  and  delegation  of  authority,  as  well  as 
policies and procedures that include financial planning and 
reporting; preparation of monthly management accounts; 
project governance; information security; and review of the 
disclosures  within  the  annual  report  and  accounts  from 
the respective leads, to appropriately disclose all relevant 
developments within the Group in the year and to meet the 
requirements of a true and fair presentation.

The Directors have a responsibility that the Company and 
the  Group  keep  accounting  records,  which  disclose  with 
reasonable accuracy the financial position of the Company 
and the Group and enable the Directors to ensure that the 
accounts comply with the Act.

The  Directors  are  also  responsible  for  safeguarding  the 
assets  of  the  Company  and  the  Group  and  for  taking 
reasonable steps for the prevention and detection of fraud 
and other irregularities.

In  addition,  the  Directors  are  responsible  for  the 
maintenance  and  integrity  of  the  Company’s  website. 
Legislation  in  the  UK,  governing  the  preparation  and 
dissemination  of  financial  statements,  may  differ  from 
legislation in other jurisdictions.

DIRECTORS’ RESPONSIBILITY STATEMENT
Each  of  the  Directors,  whose  names  and  functions  are 
listed on pages 120 to 124 of this Annual Report, confirms 
that to the best of their knowledge:

  the  Group’s  financial  statements,  which  have  been 
prepared  in  accordance  with  the  IFRS  standards,  give 
a  true  and  fair  view  of  the  assets,  liabilities,  financial 
position  and  profit  or  loss  of  the  Company  and  the 
undertakings included in the consolidation taken as a 
whole;

  the  Strategic  Report  and  Director’s  Report  contained 
in  this  Annual  Report  include  a  fair  review  of  the 
development and performance of the business and the 
position of the Company and the Group, together with a 
description of the principal risks and uncertainties that 
they face; and

  the Annual Report and financial statements, taken as a 
whole, are fair, balanced and understandable, and ‘and 
provide the information necessary for the shareholders 
to  assess  the  Company’s  position  and  performance, 
business and strategy.  

This responsibility statement was approved by the Board 
and is signed on its behalf by:

Mamuka Khazaradze
Chairman 
2 April  2019

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

119
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BOARD BIOGRAPHIES

MAMUKA KHAZARADZE
Chairman

Mamuka Khazaradze graduated from the Technical University of Georgia in 1988 
and  holds  a  diploma  from  Harvard  Business  School,  1998-2000.  Between  1988 
and  1989,  he  worked  as  an  engineer  at  the  Projecting-Technological  Scientific 
Research Institute in Tbilisi. In 1992 he founded and became the president of TBC 
Bank. In 1995, he founded IDS Borjomi Georgia, Borjomi Beverages Co. N.V., where 
he held the position of president until 2004, and between 1999 and 2002, he acted 
as  vice  chairman  of  the  supervisory  board  of  Microfinance  Bank  of  Georgia.  In 
2004, Mr Khazaradze also founded the Georgian Reconstruction and Development 
Company, of which he is still the president.Between 1997 and 2007, he was also 
vice president of the Olympic Committee of Georgia. Since 2010 he has served as 
the chairman of the board of the American Academy in Tbilisi and the chairman 
of the supervisory board of Lisi Lake Development. In 2014, Mr Khazaradze was 
recognised as Entrepreneur of the Year in Georgia by Ernst & Young, the year this 
prestigious awards programme was launched in the country. Mr Khazaradze has 
been the Chairman of the Bank’s Supervisory Board since its incorporation in 1992 
and was appointed as a Chairman of the Board in May 2016.

BADRI JAPARIDZE
Deputy Chairman

Badri Japaridze graduated from the Faculty of Psychology at Tbilisi State University 
in 1982 and holds a postgraduate qualification from the Faculty of Psychology at 
Moscow State University. In addition, in 2001, he completed an executive course at 
the London School of Economics and Political Science. Between 1990 and 1992, Mr. 
Japaridze was a member of parliament in Georgia. In 1992, together with Mamuka 
Khazaradze, he co-founded TBC Bank and was appointed as head of the Foreign 
Relations department at the Bank. From 1993 to 1995 Mr. Japaridze served as a 
Vice President of TBC Bank and in 1995, he was elected to the Bank’s Supervisory 
Board, where he has served as a Deputy Chairman since 1996. During 1996-2014, 
he was chairman of the board at TBC TV. Between 1995 and 2003, he served as a vice 
president at Georgian Glass and Mineral Water, of which he was a co-founder. The 
company was later renamed IDS Borjomi and he was a member of the board between 
2004  and  2010.  In  2004,  Mr.  Japaridze  was  elected  as  a  member  of  the  board  of 
directors of the American Chamber of Commerce in Georgia. In the same year, he was 
appointed as a member of the board of the Georgian Reconstruction and Development 
Company, of which he is also a co-founder. In 2006, Mr Japaridze was elected to the 
supervisory board of the EUGeorgia Business Council and simultaneously became 
the council’s deputy chairman. In 2008, he became a member of the supervisory 
board at Geoplant, a position that he retains today. In 2013, Mr Japaridze became 
a  member  of  supervisory  board  to  JSC  Chateau  Mukhrani  of  which  he  is  also  a 
shareholder since 2007. In 2016, he co-founded LTD Georgian Wine Holding. Mr 
Japaridze  is  also  chairman  of  the  supervisory  board  at  TBC  Kredit  and  deputy 
chairman of the supervisory board at TBC Leasing. Mr Japaridze was appointed as 
a Deputy Chairman of the Board in May 2016.

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TBC BANK annual report and accounts 2018

NIKOLOZ ENUKIDZE
Senior Independent Non-Executive Director

Nikoloz  Enukidze  graduated  from  Tbilisi  State  University  with  a  degree  in  physics 
in 1993 and obtained an MBA from the University of Maryland in 1996. Mr Enukidze 
has served as managing director of corporate finance for Concorde Capital, a leading 
Ukrainian  investment  banking  firm;  assistant  director  at  ABN  AMRO  Corporate 
Finance in London for four years; senior manager of business development of Global 
One Communications LLC based in Reston, Virginia; and three years at ABN AMRO 
Corporate  Finance  in  Moscow.  After  years  of  experience  in  the  financial  services 
industry, Mr Enukidze served as vice chairman of the supervisory board of Bank of 
Georgia and was one of the key people leading the bank to a successful IPO on the 
LSE, the first ever IPO in London for a company from the Caucasus region. In 2008, Mr 
Enukidze was appointed as chairman of the Bank of Georgia board and he led the bank 
through the international and local financial crisis. At present, Mr Enukidze serves 
as  executive  chairman  of  JSC  Caucasus  Minerals,  a  Georgian  mineral  resources 
exploration company. He is also member of the board of Nikoil Bank in Azerbaijan. 
Mr Enukidze was born and raised in Tbilisi and is a Georgian and British national. Mr 
Enukidze was appointed to the Bank’s Supervisory Board as an independent member 
in 2013 and to the Board as a senior independent non-executive Director in May 2016.

NICHOLAS HAAG
Independent Non-Executive Director

Nicholas Haag earned an M.A. from the University of Oxford with a degree in modern 
studies  in  geography  in  1980.  Mr  Haag  has  32  years  of  experience  working  in  the 
financial services industry, with a significant emphasis on equity capital markets and 
technology. His experience includes seven years at Barclays Bank between 1980 and 
1987  in  various  capital  markets  and  project  finance  roles,  including  as  the  head  of 
equity syndicate, Barclays de Zoete Wedd (BZW); ten years at Banque Paribas, Paribas 
Capital  Markets  between  1989  and  1999,  initially  as  deputy  head  of  global  equity 
capital markets and later senior banker and head of European client coverage (ex-
France); two years at ING Barings between 1999 and 2001 as managing director and 
global head of technology banking group; six years at ABN AMRO between 2001 and 
2007 based in London as the global head of technology banking, member of Global 
TMT Management Committee, senior managing director and member of the Senior 
Credit Committee; four years with the Royal Bank of Scotland between 2008 and 2012 
and RBS Hoare Govett as managing director, head of London equity capital markets 
and member of the Global Equities Origination Management Committee. Since 2012, 
he served as a senior independent adviser to the chairman of the management board 
and, from 2013 until November 2016, as a member of the supervisory board of Credit 
Bank of Moscow and a financial consultant specialising in capital raisings and stock 
exchange  flotations.  He  also  serves  as  an  independent  non-executive  director  of 
Bayport  Management  Limited  (pan-African  and  Latin  American  consumer  lender) 
and since 2016 as a director of AS Citadele Banka in Riga. Since 2012, he has acted as 
sole director of his own consulting company, Nicdom Limited. Mr Haag was appointed 
to the Bank’s Supervisory Board in 2013 and to the Board as an independent non-
executive Director in May 2016. Nicholas Haag has the recent and relevant financial 
experience required by the UK Corporate Governance Code to fulfil his responsibilities 
as a designated financial expert on the Audit Committee of TBC Bank Group PLC.

TBC BANK annual report and accounts 2018

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BOARD BIOGRAPHIES CONTINUED

ERIC RAJENDRA
Independent Non-Executive Director
Stepped down from the Board and Committees on 15 March 2019.

Eric  Rajendra  graduated  from  Brandeis  University,  earned  his  M.A.  at  the  Fletcher 
School in 1982 (Tufts University in cooperation with Harvard University) and conducted 
postgraduate research at INSEAD Business School in the areas of financial markets 
and institutions. Mr Rajendra is also a graduate of the Australian Institute of Company 
Directors and was formerly an adjunct professor of strategy at INSEAD. During 2005-
2014, he held the position of senior adviser to the IFC and has served as a board director 
or consulting adviser on selected emerging markets financial institutions where the 
World Bank Group has an equity interest, as well as leading strategic initiatives for the 
firm. Prior to joining the IFC, he was a vice president at Capgemini and a vice president 
at Electronic Data Systems; in both institutions, he was a key leader of the financial 
services practice. From 2010 to 2012, he was a member of the board of directors at 
Orient Express Bank. During 2006-2014, he was a member of the board of directors 
of LOCKOBank, where he was also the chairman of the Audit and Risk Committee. He 
started his career as a banker at JP Morgan Chase Bank in 1982 and later became a 
partner at McKinsey & Company. Mr Rajendra was appointed to the Bank’s Supervisory 
Board  in  2010  and  to  the  Board  as  an  independent  non-executive  Director  in  May 
2016.  As announced on 15 March 2019, Eric Rajendra stepped down from his roles 
as a Director of the Company and a member of the Supervisory Board of the Bank. 

MARIA LUISA CICOGNANI
Independent Non-Executive Director

Maria Luisa Cicognani graduated from Bocconi University in 1987 with a degree in 
Business and Administration. She holds a master degree from the Int’l University of 
Japan in Japanese Economy and Business. Ms Cicognani has extensive experience 
in the field of banking and corporate governance. She worked at the European Bank 
for Reconstruction and Development (London, UK) between 1993 and 2005. Between 
2005  and  2006,  she  was  a  director  of  Financial  Institutions  at  Merrill  Lynch  and  a 
managing director at Renaissance Capital in London and Moscow during 2006-2008. At 
Renaissance Capital she was responsible for managing a team that developed the FIG 
practice of the firm both in Africa and CIS. Ms Cicognani was supporting Renaissance 
Partners in origination, analysis and processing of new FIG investment opportunities 
and monitoring a portfolio of FIG investments in Africa.During 2008-2014, Maria Luisa 
was a Managing Director at Mediobanca (London Branch). She was responsible for 
origination of M&A advisory and client coverage for emerging markets. She supported 
the M&A and Corporate Finance Teams in advising Italian clients that were interested 
in expanding outside of Italy or identifying foreign investors. During 2014-2016, she 
served as a non-executive member of the board at Azimut Global Counseling Srl (Italy) 
and Azimut International Holding SA (Luxemburg). Since 2015, Ms Cicognani serves 
as  an  NED  at  Arafa  Holding  (Egypt)  and  became  a  board  observer  at  Baird  Group 
(UK), a subsidiary of Arafa Holding (listed on Cairo Stock Exchange). She is currently 
Chairperson of Möbius Investment Trust. Ms Cicognani was appointed to the Board as 
an independent non-executive Director of TBC Bank Group PLC and as a member of 
the Supervisory Board of JSC TBC Bank in September 2018.

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TSIRA KEMULARIA
Independent Non-Executive Director

Tsira  Kemularia  graduated  from  the  Louisiana  State  University  with  a  degree  in 
International Trade and Finance & Economics in 1999. Ms Kemularia has 20 years 
of  international  experience  in  financial  services  and  risk  management.  From  1999 
to 2005, she held various market risk management roles both In Dynegy Inc. in USA 
and UK and at Shell International Trading & Shipping Ltd (STASCO) in London. From 
2005 to 2008, she was Manager, M&A and Commercial Finance, in Group Treasury 
and  Corporate  Finance,  at  Shell  International.  From  2008  to  2011,  she  served  as  a 
Commercial Finance Manager, M&A in Group Treasury & Corporate finance, at Shell 
Exploration and Production Services (B.V) in Moscow, RF. Thereafter, she served as 
Finance Manager and a Country Controller at Shell Western Supply and Trading LTD 
in Barbados, West Indies from 2011 to 2016. Since 2016, Ms Kemularia is the Head of 
Group Pensions Strategy and Standards at Shell International Ltd based in London 
From 2006 to 2010, Ms Kemularia acted as a board member of the British- Georgian 
Society. In 2011, she joined the board of Shell Western Supply and Trading Ltd. From 
2016,  she  also  serves  as  a  board  member  of  British  Gas  General  Partner  Ltd  and 
British  Gas  Trustee  Solutions  Ltd.  Tsira  Kemularia  is  a  member  of  the  Institute  of 
Directors in London, UK, and is currently a pursuing chartered director programme. 
Ms Kemularia was appointed to the Board as an independent non-executive Director 
of TBC Bank Group PLC and as a member of the Supervisory Board of JSC TBC Bank 
in September 2018.

VAKHTANG BUTSKHRIKIDZE
CEO

Vakhtang  Butskhrikidze  joined  TBC  Bank  as  a  Senior  Manager  of  the  Credit 
Department in 1993 and was elected as Deputy Chairman of the Management Board 
in 1994. He became Chairman of the Management Board in 1996. Since 1998, he has 
held the position of CEO of TBC Bank and has headed a number of TBC’s committees. 
Mr Butskhrikidze was appointed as Chief Executive Officer of the Company in May 
2016. He also served as a  member of the Supervisory Board from September 2016 
till  April  2018.  Mr  Butskhrikidze  is  also  a  member  of  the  supervisory  board  of  the 
Association of Banks of Georgia and is chairman of the financial committee of the 
Business Association of Georgia. In 2016, Mr Butskhrikidze joined the Visa Central 
& Eastern Europe, Middle East and Africa (CEMEA) Business Council. In his earlier 
career,  Mr  Butskhrikidze  acted  as  junior  specialist  at  the  Institute  of  Economics, 
Academy of Sciences of Georgia, as well as an assistant to the Minister of Finance 
of Georgia between 1992 and 1993. In 2001, Mr Butskhrikidze was honoured with the 
“Best Businessman of the Year” award by Georgian Times Magazine and in 2011, he 
was recognised as the “Best Banker 2011” by GUAM – Organization for Democracy 
and Economic Development award. Mr Butskhrikidze was also named as the CEO of 
the Year 2014 in Central and Eastern Europe and the CIS by EMEA Finance magazine. 
Mr  Butskhrikidze  obtained  an  MBA  from  the  European  School  of  Management  in 
Tbilisi  in  2001.  He  graduated  from  Tbilisi  State  University  in  1992  with  a  degree  in 
Economics  and  holds  postgraduate  qualifications  from  the  Institute  of  Economics, 
Academy of Sciences of Georgia.

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BOARD BIOGRAPHIES CONTINUED

GIORGI SHAGIDZE
Deputy CEO, CFO

Giorgi  Shagidze  became  deputy  CEO  and  Chief  Financial  Officer  of  TBC  Bank 
and  was  appointed  to  the  Bank’s  Management  Board  in  2010.  Mr  Shagidze  was 
appointed as a Chief Financial Officer of the Company in May 2016.  He also served 
as a member of the Supervisory Board from September 2016 till April 2018. He 
is  a  board  member  of  Georgian  Stock  Exchange  and  also  served  as  member  of 
the supervisory board of Bank Constanta until its merger with TBC Bank in 2015. 
Prior  to  joining  TBC  Bank,  Mr  Shagidze  acted  as  a  global  operations  executive 
for Barclays Bank Plc between 2008 and 2010. In his earlier career, Mr Shagidze 
worked  as  director  of  the  Distribution  Channels  Division  at  Bank  of  Georgia 
and deputy CEO of Peoples Bank of Georgia, as well as occupied various senior 
positions  at  Tbiluniversalbank  and  Agro  Industrial  Bank  of  Georgia.  Mr Shagidze 
obtained an MBA from the University of Cambridge Judge Business School in 2008 and 
he graduated from Tbilisi State University in 1997 with a degree in economics. He is also a 
CFA Charterholder and the member of the CFA Society in the UK.

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TBC BANK annual report and accounts 2018

125

THE BANK’S MANAGEMENT BOARD BIOGRAPHIES 
(EXCEPT FOR CEO’S AND CFO’S BIOGRAPHIES, WHICH ARE PRESENTED ON PAGES 123 TO 124)

PAATA GADZADZE
First Deputy CEO

Paata Gadzadze stepped down from the Management Board of TBC Bank on January 1, 2019. He will 
continue to serve as Chief Executive Officer of TBC Insurance.

Paata joined TBC Bank in 1994 as deputy general director of TBC Bank and was appointed 
to the Management Board in 1996. In 2005, he was appointed head of the credit department. 
Paata held the position of the first deputy CEO from 1998 to 2018. Since 2014, he has held 
the  position  of  the  member  of  the  supervisory  board  of  TBC  Leasing.  In  2017,  he  was 
appointed as CEO of TBC Insurance. Between 2000 and 2004, he also served as CEO of 
Georgian Pension and Insurance Holding. In his earlier career, Paata was an assistant to 
the Minister of State Property Management between 1992 and 1994. Since 1994 Paata is 
an active lecturer and invited professor at Free University, Caucasian Business School and 
other Academic Institutions in Georgia. Paata graduated from Tbilisi State University in 
1992 with a degree in Economics and holds a postgraduate qualification from the Institute 
of Economics, Academy of Sciences of Georgia.

GEORGE TKHELIDZE
Deputy CEO, Corporate and Investment Banking

George joined TBC Bank in 2014 as Deputy CEO in charge of Risk Management. Following 
acquisition of Bank Republic and creation of Corporate and Investment Banking (CIB) unit 
at the Bank in November 2016, George overtook the responsibility for the CIB. George has 
more than 15 years of experience in financial services. Prior to joining TBC Bank, George 
worked for Barclays Investment Bank, where he held the position of vice president in the 
Financial Institutions Group (FIG), EMEA since June 2011. From September 2009 he was 
an associate director in Barclays debt finance and restructuring teams. During his career 
with Barclays in London, George worked on and executed multiple M&A, debt and capital 
markets transactions with European financial institutions. In his earlier career in Georgia, 
George  held  various  managerial  positions  at  ALDAGI  insurance  company  during  2000-
2007, where he also served as chief executive officer. George graduated from the London 
Business School with an MBA degree (2009). He also holds Master of Laws degree (LL.M) 
in International Commercial Law from the University of Nottingham (2002) and graduate 
diploma in Law from Tbilisi State University (2000).

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TBC BANK annual report and accounts 2018

DAVID CHKONIA
Deputy CEO, Chief Risk Officer

David joined TBC Bank in 2017 as Chief Risk Officer and deputy CEO following 15 years of 
international banking and risk management experience. Prior to joining TBC, David was a 
director at BlackRock in the BlackRock Solutions group advising financial institutions and 
regulators on topics related to risk management, balance sheet strategy and regulation. 
Prior to that, he served as senior vice president at PIMCO responsible for the risk advisory 
practice.  In  2009-2011,  David  worked  at  European  Resolution  Capital  helping  Western 
European banks with NPL management and recovery strategies in CEE subsidiaries. In 
2006, David joined Goldman Sachs in the EMEA Structured and Principal Finance team 
where he completed a number of innovative financing transactions in the infrastructure 
and real estate sectors as well as focusing on restructuring assignments. David started 
his career at the EBRD executing debt and equity investment transactions in CEE as well 
as has worked in the bank’s credit department. David holds a BSc from San Jose State 
University and an MBA from the Wharton School at the University of Pennsylvania.

TORNIKE GOGICHAISHVILI
Deputy CEO, Chief Operating Officer

Tornike joined TBC Bank in 2018 as Chief Operating Officer and deputy CEO following 20 
years of financial services and operations management experience. Prior to joining TBC, 
he has served as a Deputy CEO, Chief Operation Officer at Bank of Georgia since 2016. 
Between 2010 and 2016 Tornike served as director of operations’ department at Bank of 
Georgia. He also served as head of international banking at Bank of Georgia Group. Between 
2008-2010 Tornike held the position of CFO at BG Bank Ukraine (the subsidiary of Bank of 
Georgia) and between 2006 and 2008 he held the position of CEO at Insurance Company 
Aldagi. He also served as chief financial officer of UEDC PA consulting and held various 
managerial positions at BCI Insurance Company from 1998 to 2004. Tornike graduated 
from the Faculty of Law at Tbilisi State University and holds an MBA from Caucasus School 
of Business and an executive diploma from Said Business School, Oxford.

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127

THE BANK’S MANAGEMENT BOARD BIOGRAPHIES CONTINUED
(EXCEPT FOR CEO’S AND CFO’S BIOGRAPHIES, WHICH ARE PRESENTED ON PAGES 123 TO 124)

NINO MASURASHVILI
Deputy CEO, Retail Banking

Nino joined TBC Bank in 2000 as a manager in the planning and control department and 
became head of that department in 2002. Between 2004 and 2005, she acted as head of 
the  sales  department  and  retail  bank  coordinator.  Nino  was  appointed  as  deputy  CEO, 
retail and SME banking in 2006. Between 2006 and 2008, Nino was the chairman of the 
supervisory board of UFC. During 2011-2015 she also held a position of a member of the 
supervisory board of Bank Constanta until its full merger with TBC Bank. During 2011-
2016,  Nino  has  been  a  member  of  the  supervisory  board  of  TBC  Kredit.  In  her  earlier 
career, she held the positions of credit account manager, credit officer, financial analyst 
(financial department) and head of the financial analysis and forecasting department at 
JSC TbilCom Bank between 1995 and 2000. Between 1998 and 2000, she also held the 
position of accountant at the Barents Group. Nino graduated from Tbilisi State University in 
1996 with a degree in Economics and obtained an MBA degree from the European School 
of Management in Tbilisi.

NIKOLOZ KURDIANI
Deputy CEO, MSME Banking

Nika has more than fifteen years of experience in the banking industry which includes five 
years at UniCredit Group in Austria, Turkey and Kazakhstan. Immediately before joining 
TBC Bank in 2014, Nika was managing director at Kaspi Bank, a leading retail bank in 
Kazakhstan. Prior to obtaining his MBA degree in 2007, he served as head of the retail 
banking division of Bank Republic Georgia, Société Générale Group, and also held several 
positions at Bank of Georgia between 2003 and 2006. He has expertise in post-acquisition 
integration  and  restructuring,  as  well  as  retail  and  SME  banking.  Between  2008  and 
2010, Nika held the position of senior sales support expert at the CEE retail division of 
Bank Austria, UniCredit Group, responsible for Turkey, Kazakhstan, Ukraine and Serbia. 
Between 2010 and 2013, he was head of the retail division of ATF Bank, UniCredit Group 
in Kazakhstan. Nika obtained his MBA degree from IE Business School in 2007. He also 
holds an MSc degree in International Economics from the Georgian Technical University 
and completed BBA studies at Ruhr University Bochum in Germany and the Caucasus 
School of Business.

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CORPORATE GOVERNANCE AND NOMINATION COMMITTEE REPORT 

CHAIRMAN’S LETTER

Moreover, Tsira Kemularia was appointed as a member of 
the  Corporate  Governance  and  Nomination  Committee, 
the Audit Committee and the Risk, Ethics and Compliance 
Committee of the Board and equivalent committees of the 
Supervisory Board of  the Bank.

The  Committee  will  continue  to  keep  under  review  the 
structure,  size  and  composition  of  the  Board  and  its 
committees to make appropriate recommendations to the 
Board.

In  2018,  the  Committee  considered  a  suitable  facilitator 
to  undertake  an  externally  facilitated  evaluation  of  the 
Board’s  and  its  committees’  performance.  Following  the 
Committee’s  recommendation,  the  Board  commissioned 
an  externally-facilitated  evaluation  of  the  Board’s  and  its 
committees’ effectiveness led by Independent Audit Ltd.

The  Committee  has  also  considered  the  updated  UK 
Corporate  Governance  Code  published  by  the  FRC  in 
July  2018  and  made  appropriate  arrangements  to  take 
a  number  of  actions  during  2019  to  ensure  that  the 
Company’s  governance  procedures  are  in  compliance 
with the updated UK Corporate Governance Code (where 
appropriate).

Nikoloz Enukidze
Senior Independent Director
2 April 2019

TBC BANK annual report and accounts 2018

129

Dear shareholders,

As  announced  on  15  March  2019,  Eric  Rajendra  has 
stepped  down  due  to  health  reasons  from  his  roles  as  a 
Director of the Company and Chairman of the Corporate 
Governance and Nomination Committee (the “Committee”) 
and equivalent positions on the Supervisory Board of the 
Bank. As Senior Independent Director, I would like to thank 
him  for  his  contribution  to  both    the  Committee  and  the 
Company over the past years, and present the Committee 
report to shareholders.   

The Committee key focus during 2018 was the composition 
and  gender  diversity  of  the  Board  and  its  committees. 
The  Committee  has  led  a  rigorous  process  to  appoint 
successors  to  two  independent  non-executive  Directors, 
who stepped down from the Board in 2018. An overview of 
the recruitment process undertaken by the Committee is 
provided on pages 130 to 131.

The  Committee  is  pleased  to  report  that  as  a  result  of 
its  recruitment  process  two  female  independent  non-
executive  Directors,  Maria  Luisa  Cicognani  and  Tsira 
Kemularia,  were  appointed  to  the  Board  and  equivalent 
positions on the Supervisory Board of the Company’s main 
subsidiary JSC TBC Bank’ (the  Bank).

In support of the Group’s long-term strategy, the Committee 
considered and implemented changes to the composition 
of the Board and its committees. These changes included 
appointment of Maria Luisa Cicognani as the Chair of the 
Remuneration Committee of the Board and the Supervisory 
Board of the Bank. She was also appointed as a member of 
the Risk, Ethics and Compliance Committee and the Audit 
Committee of the Board and equivalent committees of  the  
Bank’s Supervisory Board.

CORPORATE GOVERNANCE AND NOMINATION COMMITTEE REPORT CONTINUED

MEMBERS OF THE COMMITTEE
As  at  2  April  2019,  the  Committee  is  composed  of  two 
independent  non-executive  Directors,  including  Nikoloz 
Enukidze and Tsira Kemularia, as well as Badri Japaridze, 
who is not considered to be independent for the purposes 
of  the  UK  Corporate  Governance  Code.  Eric  Rajendra 
stepped  down  due  to  health  reasons  from  his  role  as  a 
Chairman  of  the  Committee  on  15  March  2019,  and  a 
replacement Chairman will be announced in due course. 
During 2018, there have been changes in the composition 
of the Committee with Tsira Kemularia being appointed to 
the Board as an independent non-executive Director and 
a  member  of  the  Committee,  thereby  replacing  Stephan 
Wilcke.  As  such,  the  Board  believes  that  the  Group 
complies with the UK Corporate Governance Code and that 
the majority of the Committee members are free from any 
relationship or circumstances which may, could, would be 
likely to, or appear to, affect their judgment.

ATTENDANCE AT COMMITTEE MEETINGS
Only members of the Committee have the right to attend its 
meetings, but the Committee may invite others, including 
the Chief Executive Officer, the Head of Human Resources 
and external advisors, to attend all or part of any meeting 
if it thinks it is appropriate or necessary. The Committee 
members  meet  on  a  quarterly  basis  and  schedule 
additional  meetings  when  appropriate.  The  Company 
Secretary attends all meetings of the Committee. 

The attendance of members at the Committee meetings 
during the year is set out on page 111.

COMMITTEE ROLE AND RESPONSIBILITIES 
The Committee’s role and responsibilities are set out in its 
terms of reference, available on the Group’s website: www.
tbcbankgroup.com. The Committee’s terms of reference is 
reviewed on an annual basis. 

The Committee is responsible for the establishment and 
oversight  of  the  Group’s  compliance  with  the  corporate 
governance guidelines and for making recommendations 
to the Board in respect of changes or additional actions as 
the Committee deems necessary.

The main responsibilities of the Committee, in relation to 
the development and functioning of corporate governance 
within the Group, are:
  advising  the  Board  periodically  with  respect  to 
significant  developments  in  the  law  and  practice  of 
corporate governance;

  reviewing  the 

independence  standards  for  Board 

members;

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TBC BANK annual report and accounts 2018

  monitoring  and  evaluating  the  process  for  assessing 
the  performance  and  effectiveness  of  the  Board  and 
its  committees  (including  a  self-assessment  of  this 
Committee); and

  reviewing the structures and procedures of the Board 
and its relationship with management to ensure it can 
function independently.

The main responsibilities of the Committee, in relation to 
nominations, are:
  evaluating  the  current  balance  of  skills,  experience, 
independence and knowledge of the Board and within 
the  senior  management  team  and,  in  light  of  this 
evaluation,  preparing  a  description  of  the  role  and 
capabilities required for particular appointments;

  ensuring that non-executive Directors are appointed for 
specified terms, subject to re-election and to statutory 
provisions relating to the removal of a director;

  considering and making recommendations to the Board 
on the composition of the senior management team;
  overseeing the induction program for new members of 
the  Board  with  respect  to  their  Board  responsibilities 
and  roles,  including  ensuring  that  the  non-executive 
directors  have  full  understanding  of  the  Group’s 
activities; and

  making recommendations to the Board on succession 
planning  for  the  Board  and  the  senior  management 
team,  over  the  longer  term,  in  order  to  maintain  an 
appropriate and diverse balance of skills and experience 
and to ensure progressive training.

APPOINTMENT AND RE-ELECTION
OF DIRECTORS
The Committee considers a skills matrix for appointments 
to  the  Board  and  the  Board’s  committees,  and  identifies 
the skills, core competencies, diversity and experience that 
the Group needs to be able to deliver its strategic aims, to 
govern the Group appropriately and align with the Group’s 
corporate  culture  and  values.  In  accordance  with  the  UK 
Corporate  Governance  Code,  all  the  Directors  will  stand 
for re-election at the Company’s Annual General Meeting, 
including  two  newly-appointed  independent  non-executive 
directors,  Maria  Luisa  Cicognani  and  Tsira  Kemularia. 
The  Committee  has  carried  out  externally  facilitated 
performance  evaluations  and  is  of  the  view  that  each 
Director demonstrated the level of commitment required in 
connection with their role on the Board and the needs of the 
business. An overview of the evaluation is provided on pages 
112 to 113. 

BOARD RECRUITMENT AND
APPOINTMENT PROCESS 
The composition of the Board and its committees, including 
the consideration of potential appointments of non-executive 
directors with requisite skills and experience to ensure the 
Board continues to operate effectively, is of key importance 
for the Group.

The Committee considers a skills matrix to ensure that the 
Board  has  a  suitable  range  of  experience  and  knowledge 
to operate effectively. The Board has formal, thorough and 
transparent  procedures  in  place  for  Board  recruitment 
and  appointment.  In  identifying  suitable  candidates,  the 
Committee  can  seek  recommendations  from  trusted 
advisors,  but  may  also  use  external  search  consultancies 
to  facilitate  recruitment.  During  2018,  the  Committee 
used services of Leathwaite, a UK based executive search 
company,  to  identify  suitable  candidates.  Laethwaite  is 
entirely  independent  of  TBC  and  has  no  other  connection 
with the Company. 

Laethwaite  prepared  a  scope  based  on  the  Committee’s 
view of the skills needed on the Board, researched possible 
candidates  and  prepared  a  shortlist  of  candidates,  which 
was considered by the Committee.

Suitable candidates were identified and considered prior to 
the Committee making a recommendation to appoint Maria 
Luisa Cicognani and Tsira Kemularia to the Board, who duly 
approved  the  appointments  as  independent  non-executive 
Directors. Biographical details of Maria Luisa Cicognani and 
Tsira Kemularia are set out on pages 122 to 123.

The  Committee  carefully  assesses  each  candidate  for 
membership  of  the  Board  against  its  criteria  for  Board 
appointments  and  ensures  that  appointees  have  enough 
time  available  to  devote  to  the  position.  The  Committee 
then  decides  whether  to  recommend  an  appointment 
to the Board and the Board decides whether to make the 
appointment.

DIVERSITY
The Committee recognises the importance of ensuring that 
there is a broad diversity within the Group inclusive of, but 
not limited to, gender, ethnicity and business experience, 
while continuing to recommend all appointments based on 
merit in the context of the skills and experience required. 
The Committee notes the recommendations of Hampton-
Alexander  review  to  improve  gender  diversity  on  the 
boards  of  directors  of  companies  by  setting  a  target  of 
33% female representation by 2020 with the same level of 
representation at executive committee level. 

The Committee is pleased to report that during 2018 there 
were two appointments to the Board of female Directors, 
Maria Luisa Cicognani and Tsira Kemularia. In addition, the 
Committee notes that there is a number of talented women 
in key positions, who report directly to the CEO and other 
members of the management board within the Group. As at 
31 December 2018, some 12% of Group’s top management 
and  37%  of  Group’s  middle  management  roles  were 
performed by females. Moreover, 67% of employees across 
the Group’s entire workforce were female. The Committee 
will continue to strive to further improve gender diversity 
going forward at both the Board and management levels.

THE COMMITTEE’S WORK 
In 2018, the Committee remained focused on succession 
planning,  diversity  matters 
  assessment  of 
effectiveness of the Board and its committees.

  and 

Composition of Board and its committees 
The  Committee  developed  a  forward  looking  plan  of 
expected  skills  and  experience  needed  on  the  Board  in 
the context of the Group’s strategic directions. As part of 
the consideration of known and expected changes to the 
Board composition, the Committee carefully re-evaluated 
the revised  skills matrix for the Board.

It  conducted  a  search  for  non-executive  Directors  based 
on the revised skills matrix and taking into consideration 
gender  diversity  requirement  for  the  Board.  Accordingly, 
the Committee made a recommendation to appoint Maria 
Luisa Cicognani and Tsira Kemularia to the Board. Upon 
Committee’s  recommendation  Maria  Luisa  Cicognani 
and  Tsira  Kemularia  were  appointed  to  the  Board  and 
its  committees  in  order  to  replace  two  non-executive 
Directors,  Stephan  Wilcke  and  Stefano  Marsaglia  (as 
stated on pages 130 and131).

Maria Luisa Cicognani is the Chairperson of Marc Mobius 
Investment Trust, which is an investment trust managed 
by  Mobius  Capital  Partners  and  was  until  recently 
Chairwoman  of  Moneta  Money  Bank  in  Prague.  She  has 
held  leadership  roles  at  a  range  of  financial  institutions, 
including  Merrill  Lynch,  Azimut,  Mediobanca  and  the 
European  Bank  for  Reconstruction  and  Development.  In 
addition, Maria Luisa Cicognani has more than 12 months 
experience serving as a remuneration committee member 
of  Moneta Money Bank in Prague.

Tsira  Kemularia  is  currently  Head  of  Group  Pensions 
Strategy  and  Standards,  Group  Treasury  at  Shell 
International  Ltd  and  a  Trustee  Director  of  BG  Group 
Pensions Trustees Ltd. She has held a number of senior 
Finance  positions  within  Shell  in  the  UK,  Russia  and  the 
Caribbean.

TBC BANK annual report and accounts 2018

131

CORPORATE GOVERNANCE AND NOMINATION COMMITTEE REPORT CONTINUED

Independent Audit Ltd is entirely independent and has no 
other  connection  with  the  Company.  The  Committee,  on 
behalf of the Board, conducted the initial briefing session 
with  Independent  Audit  Ltd  and  oversaw  the  evaluation 
process.  Following  conclusion  of  the  2018  review,  the 
Committee  considered  the  outcome  of  the  report  and 
prepared an action plan for the Board to review and agree, 
which reflected some minor improvements to processes and 
information flow for the Board. The outcome of the review and 
the action plan are described on pages 112 to 113.

The  Committee  will  monitor 
implementation  of  the 
proposed  action  plan  in  2019.  The  Company  will  appoint 
an  independent  evaluator  to  assist  in  the  performance 
evaluation process every three years.

LOOKING FORWARD TO 2019
In the coming year, the Committee’s workload will include
overseeing  the 
improvements
implementation  of  the 
recommended  by  the  performance  evaluation  of  the
Board  and  its  committees  undertaken  by  Independent
Audit  Ltd.  The  Committee  will  continue  to  monitor  the
Group’s  succession  planning  process  to  ensure  that  the
next  generation  of  executive  management  is  in  place.

In addition, the Committee will consider the Group’s overall
governance  structure,  including  appointment  of  two  new 
members of the Supervisory Board of TBC Bank and a new 
independent non-executive Director of the Company and a 
new Chairman of the Committee. 

The  Committee  will  monitor  and  implement  any  changes
that might be needed to ensure compliance with the updated
UK  Corporate  Governance  Code  published  in  July  2018.

Succession
The  Committee  recognises  that  people  are  the  driving 
force  in  sustaining  the  Group’s  business  and  good 
succession  planning  contributes  to  the  delivery  of  the 
Group’s  strategy,  by  ensuring  there  is  the  desired  mix  of 
skills  and  experience  in  current  and  future  executives. 
During the course of 2018, Eric J. Rajendra, as Chairman 
of the Committee, met personally with key members of the 
Management Board and middle management to ensure the  
Group creates opportunities for current and future leaders. 
The  Committee  also  considered  individuals  identified  as 
potential successors of the Group’s executives, considered 
the  succession  plans  for  the  key  business  units  as  well 
as  functional  roles  and  discussed  how  high  performing 
individuals were identified and developed.

Designated non-executive Director
In advance of the Group’s compliance with the requirements 
of  the  updated  UK  Corporate  Governance  published  in 
July  2018,  the  Board  appointed  Tsira  Kemularia  upon 
the  Committee’s  recommendation  as  the  designated 
independent non-executive Director, who is responsible for 
workforce engagement and facilitation of communication 
between  the  Board  and  the  Group’s  workforce.  This  role 
will  involve,  among  other  things,  appropriate  site  visits, 
discussions with management and staff and engagement 
with  other  internal  stakeholders.  In  that  respect,  Tsira 
Kemularia  produced  a  workforce  engagement  plan  for 
2019  and  a  separate  communication  plan  to  facilitate 
communication  between  the  Board  and  the  Group’s 
workforce.

Corporate governance and independence 
The Committee oversaw the continued developments of the 
Group’s corporate governance framework and reviews of 
its compliance with the Code requirements, independence 
of non-executive Directors and re-election of non-executive 
Directors as well as their suitability to continue in office. 
The  Committee  is  satisfied  with  Company’s  compliance 
with the Code on these matters. The independence review 
was  also  satisfactory  because  all  Independent  Non-
Executive  Directors  remained  independent  throughout 
2018 year as to both character and judgment.

Board performance evaluation
As  required  by  the  UK  Corporate  Governance  Code,  the 
Company  undertook  a  performance  evaluation  of  the 
Board  and  its  committees  in  2018  using  an  external 
facilitator, Independent Audit Ltd.

The evaluator was selected following a detailed review of 
the market, and the formation of a short list. The Committee 
conducted  detailed  discussions  with  the  Chairman  prior 
to mandating Independent Audit Ltd with the  task  of the 
Board and Committees performance evaluation.

132

TBC BANK annual report and accounts 2018

RISK, ETHICS AND COMPLIANCE COMMITTEE REPORT

CHAIRMAN’S LETTER

COMMITTEE RESPONSIBILITIES
The RECC’s primary function is to assist the Board in its 
oversight  of  all  matters  related  to  the  risk  management 
and compliance of the Company and the Group as a whole.

The  RECC  is  responsible  for  recommending  the  Group’s 
risk  appetite  limits  to  the  Board  and  monitoring  the  risk 
profile to make sure that it complies with the established 
limits. It is also responsible for reviewing, assessing and 
recommending any actions for the Board to take regarding 
the Group’s overall risk management strategy, as well as 
the risk management system and associated policies.

The RECC is also responsible for overseeing the Group’s 
compliance  activities  to  ensure  that  it  complies  with 
all  applicable  laws  and  regulations  and  maintains  the 
highest standards of ethical behaviour. The RECC supports 
fostering an ethical culture within the Group based on the 
principles of honesty, integrity, fairness and transparency.

Dear shareholders,

I am pleased to present the Risk, Ethics and Compliance 
Committee (the “RECC”) report for the Group.

The RECC’s terms of reference are available on the Group’s 
website: www.tbcbankgroup.com.

Throughout 2018, the RECC continued to take a proactive 
approach  to  risk  management  by  closely  monitoring 
and  discussing  the  internal  and  external  challenges  the 
Group  faces.  Along  with  regular  updates  regarding  the 
macroeconomic  environment,  the  Group’s  risk  profile, 
risk  management  practices  and  results,  the  Committee 
focused on several other issues, namely:

Important new regulation, including introduction of the 
net  GRAPE  (General  Risk  Assessment  Program)  buffer 
and  regulatory  changes  concerning  the  responsible 
lending standards, the details of which are given below 
under section “Regulatory update”;

  Enhancing  TBC  Banks  operational  risk  management; 

and

  The review and monitoring of the results produced by 
IFRS 9 models following TBC Bank’s successful transi-
tion to IFRS 9 on 1st January 2018.

In addition, the RECC proactively led the review and response 
to the recent inspection by the NBG, as well as related actions 
by  the  Georgian  Office  of  Public  Prosecution,  of  certain  
transactions  including  TBC  Bank’s  founders,  which  took 
place in 2007 and 2008. Further details on these inspections 
are outlined on page 68.

The report below summarises the RECC’s activities for the 
year.

Nikoloz Enukidze
Chairman of the Risk, Ethics and Compliance Committee
2 April 2019

COMMITTEE MEMBERS AND MEETINGS
As of 2 April 2019, the RECC consists of four independent, 
non-executive  Directors:  Nikoloz  Enukidze  (Chairman), 
Nicholas Haag,  Maria Luisa Cicognani and Tsira Kemularia. 
Biographies of the RECC members can be found on pages 
120 to124. Eric Rajendra served as a member thoroughout 
2018 until stepped down on 15 March 2019.

Ms  Cicognani  and  Ms  Kemularia  were  appointed  to  the 
Commitee in Q4 2018 after Stefano Marsaglia and Stephan 
Wilcke stepped down.

The  RECC  meets  in  person  on  a  quarterly  basis.  At  each 
meeting members review a thorough report on the quarter’s 
risk management results as well as updates on compliance 
and other areas within its remit. The Chief Executive Officer, 
CRO, head of compliance and key members of the Group’s 
risk and compliance teams normally attend the meetings. 
Additional sessions are held remotely, if needed.

Members’  attendance  at  the  RECC’s  meetings  during  the 
year, at the Company and the Bank levels, are set out in the 
Directors’ Governance statement on page 111.

RECC ACTIVITIES DURING 2018
In  2018,  the  NBG  introduced  a  number  of  important 
regulatory  amendments,  including  net  GRAPE  buffer  and 
regulations  concerning  responsible  lending  framework. 
The  RECC  closely  monitored  these  regulatory  changes, 
reviewing the periodical regulatory updates and discussing 
these changes, to assess the potential implications for the 
Group’s performance and processes, and to outline ways to 
manage these processes more effectively.

TBC BANK annual report and accounts 2018

133

 
RISK, ETHICS AND COMPLIANCE COMMITTEE REPORT CONTINUED

Additionally,  throughout  the  year  the  RECC  was  actively 
involved in the further enhancement of the Bank’s operational 
risk management. 

segments, products and economic sectors. Additionally, the 
portfolio  FX  share  and  concentration  levels  were  actively 
monitored. 

The  RECC's  monitoring  of  the  IFRS  9  post  implementation 
process was also one of the key focus areas to ensure that 
TBC  Bank  complied  with  all  aspects  of  the  new  standard, 
particularly  that  the  provisioning  methodology  adequately 
captures the expected credit losses.

Throughout the year, the NBG introduced several initiatives 
concerning  responsible  lending,  the  details  of  which  are 
outlined  under  the  section  "Regulatory  update"  below.  The 
RECC extensively revised each change as well as its impact 
on TBC Bank’s portfolio growth and quality trends.

Moreover, the RECC led the internal review and response to 
the recent inspection by the NBG and related actions by the 
Georgian Office of Public Prosecution of certain transactions 
which took place in 2007 and 2008. Further details on these 
inspections are outlined on page 68.

Apart from the aforementioned activities, the RECC continued 
to  concentrate  on  its  key  responsibilities  of  monitoring  the 
Group’s risk management processes, promoting progress in 
risk  management  tools  and  techniques,  and  implementing 
mitigation actions against prevailing risks.

Risk appetite 
The RECC received and reviewed the risk appetite compliance 
reports at each of its quarterly meetings, during which the 
Committee’s members discussed the Group’s risk profile and 
respective outlook with the management. 

During  the  course  of  2018,  the  RECC  carried  out  a  further 
review  of  the  updates  in  risk  appetite  metrics  and  limits 
proposed  by  the  CRO.  Key  updates  made  were  in  relation 
to the capital adequacy metrics and they were driven by the 
changes in regulatory capital framework.

Macroeconomic environment in Georgia
The  RECC  continued  to  work  closely  with  the  Group's 
economic  team  with  regards  to  the  international,  regional 
and  domestic  macroeconomic  developments.  The  RECC 
received  a  number  of  comprehensive  reports  and  periodic 
updates on macroeconomic developments. It also analysed 
the  Group's  sensitivity  to  various  scenarios, 
including 
adverse developments in the economy and exchange rates, 
as  well  as  the  mitigation  actions  that  could  be  undertaken 
to  minimize  the  impact  of  such  developments.  Throughout 
the year, the RECC paid more attention to the sectorial risk 
assessment  and  the  Group’s  exposure  to  specific  sectors 
of Georgian economy. For example, the RECC assessed the 
health of Georgia’s housing market and analysed the overall 
sustainability  of  the  credit  growth  within  this  market  from 
macroeconomic perspective. In addition, new macro-financial 
initiatives introduced by the government and the central bank 
were thoroughly reviewed.

Credit risk
The  RECC  reviewed  the  performance  of  the  Group’s  credit 
portfolio  at  each  meeting  during  2018.  The  RECC  was 
presented with a comprehensive report covering the structure 
and  performance  of  the  Group’s  portfolio  across  business 

Operational risk
Throughout  the  year,  one  of  the  key  operational  risk 
management  focus  areas  was  the  Risk  and  Control  Self-
Assessment  ("RCSA")  exercise.  Under  the  RCSA  exercise, 
TBC Bank’s top priority processes were reviewed and areas 
of improvement were identified.  

The  RECC  was  actively  involved  in  reviewing  the  RSCA 
exercise including risk and control assessment methodology, 
selection  of  the  processes  for  RSCA  scope,  discussion  of 
findings  as  well  as  recommendations  and  the  action  plan 
proposed by the operational risk team.

Financial risks
The  RECC  closely  re-examined  the  Group’s  financial  risk 
positions  on  a  regular  basis,  and  produced  a  report  that 
included an assessment of TBC Bank’s risks associated with 
liquidity, FX, banking book interest rates and counterparties. 
As part of assessing the compliance with the approved risk 
appetite limits, the Committee monitored TBC Bank’s liquidity 
and  funding  ratios  and  the  NBG's  updated  regulations 
regarding  the  reduction  of  interest  rates  on  FX  mandatory 
reserves  and  the  increase  of  FX  mandatory  reserves 
requirement. The RECC reviewed a comprehensive report on 
the interbank portfolio’s performance within the counterparty 
risk  management  framework  and,  in  particular,  the  trade 
finance-related transactions.

Capital management
The RECC continued to revise the internal capital adequacy 
assessment process and it monitored closely the compliance 
with  all  regulatory  ratios  under  different  macroeconomic 
scenarios.  During  the  meetings,  RECC  also  examined  the 
new  initiatives  introduced  by  the  NBG  during  the  reporting 
period and their impact, as well as the expected changes in 
the minimum capital requirements. 

Throughout the year, the Bank actively worked on the capital 
optimisation exercise which led to significant capital savings. 
The  results  of  the  process  were  presented  and  discussed 
during the RECC's quarterly meetings.

In 2018, the Bank performed the second round of a regulatory 
stress-testing  exercise.  The  RECC  members  extensively 
discussed the NBG stress test methodology and its impact on 
the Bank’s capital adequacy and non-performing loans ratios. 
Additionally,  the  most  vulnerable  sectors  were  identified 

134

TBC BANK annual report and accounts 2018

and analysed in details. The main purpose of the regulatory 
stress-testing exercise is to define the net stress test capital 
buffer under the Pillar II framework.

Compliance
Throughout the year, the RECC approved the updates of several 
policies  for  the  Group,  and  closely  scrutinised  the  Group’s 
related parties list and transaction tracker for the purposes of 
the UK Listing Rules. Given the significant regulatory changes 
during  2018  (as  described  in  “Regulatory  update”  section), 
the RECC’s main attention was paid to the implementation 
status  of  regulatory  requirements  throughout  the  Group. 
Additionally, the RECC discussed compliance and anti money 
laundering topics in details on each quarterly meeting. 

NBG inspection related to past transactions
As reported in strategic report, the Bank was subject to an 
inspection  by  the  NBG  during  late  2018  and  into  2019,  in 
relation to certain transactions that the founders of the Bank 
undertook in 2007 and 2008 (see also pages 53 and 68). The 
RECC was actively involved in the oversight of the inspection, 
and led the response of the directors to the NBG report, both 
currently  and  in  relation  to  future  actions  which  might  be 
required to prevent any recurrence. RECC also advised the 
Board  on  remedial  actions  to  be  taken  in  connection  with 
the  NBG  report.  In  particular,  RECC  oversaw  the  directors’ 
actions taken in relation to the situation, including reviewing 
documentation,  challenging  the  founders,  and  coordinating 
plans  and  remedial  actions 
in  relation  to  corporate 
governance,  current  and  future  related  party  controls,  and 
controls over identifying and managing any potential conflicts 
of interest with regard to the Bank’s lending practices. This 
is  complementary  to  the  Bank’s  agreed  remedial  actions 
agreed with the NBG (page 68). 

Regulatory update 
During the reporting period, the NBG introduced numerous 
initiatives, which the RECC examined to assess their impact 
on  the  Group’s  performance.  These  initiatives  include  the 
following:
  net GRAPE buffer - in the beginning of 2018 the NBG de-
fined the net GRAPE buffer for the Bank. The net GRAPE 
buffer is a pillar II capital add-on determined through the 
supervisory process for any material risks not covered by 
Pillar  I  and  other  Pillar  II  capital  buffers  defined  under 
NBG capital adequacy framework. The key findings of the 
NBG that were used to determine the appropriate level of 
buffer specifically for the Bank were extensively discussed 
by the RECC during it’s meeting; 
the interim regulation on responsible lending standards, 
introduced in May 2018. According to this regulation, the 
limits were set for the banks on loan portfolios with no in-
come verification at 25% and 15% of the regulatory capital 
for unsecured and collateralised loans respectively;

the full version of the regulation about responsible lending 
was introduced on 1 January 2019 (thereby replacing the 
May  regulation)  and  it  defined  income  verification  tech-
niques, introduced caps on payment-to-income (PTI) and 
loan-to-value (LTV) ratios and the maximum maturity of 
retail loans; Stricter thresholds are applied to loans de-
nominated in foreign currency. The banks will no longer be 
allowed to disburse loans without income verification and 
the income verification techniques are currently being dis-
cussed between the banks and the regulator to determine 
appropriate income verification techniques, including an-
alytical approaches;
the effective interest cap on loans was lowered on 1 Sep-
tember 2018 from 100% to 50% .

Additionally, the NBG introduced a new initiative to facilitate 
further  de-dollarisation  of  portfolio.  The  new  regulation,  in 
force from January 23rd 2019, increases the limit below which 
loans cannot be issued in foreign currency from GEL 100,000 
to GEL 200,000.

IFRS 9 
2018  marked  the  first  year  since  the  Group's  transition  to 
IFRS 9. The RECC actively reviewed and monitored the results 
produced  by  the  IFRS  9  models  to  ensure  that  respective 
outcomes adequately capture expected losses.

THE COMMITTEE’S EFFECTIVENESS REVIEW
The  Board  and  the  RECC  members  conduct  a  review  of 
the  Committee’s  effectiveness  every  year.  The  aim  is  to 
assess  the  RECC’s  performance  as  per  the  international 
standards  of  best  practice  in  corporate  governance.  In 
2018,  the  RECC  was  found  to  be  effective  in  overseeing 
the  Group’s  risk  management,  compliance  activities  and 
ethical standards.

LOOKING AHEAD TO 2019
Going forward, the RECC will continue to focus on its key 
responsibilities:  assessing  the  quarterly  risk  results  and 
compliance  with  TBC  Bank’s  risk  appetite,  providing  the 
sign-off  on  transactions  with  the  largest  exposures,  and 
facilitating  the  progress  in  risk  management  tools  and 
techniques. The RECC will continue the close monitoring 
of the impact that recent and upcoming regulatory changes 
may have on the Bank’s financial standing and respective 
implications for risk management processes. In addition, 
close  attention  will  be  paid  in  overseeing  TBC  Bank’s 
international expansion activities to ensure that the risks 
are  managed  properly  across  the  Group.  Moreover,  the 
RECC  will  continue  to  focus  on  the  proper  management 
of risks that may arise from further digitalisation of TBC 
Bank’s services.

TBC BANK annual report and accounts 2018

135

 
 
 
REMUNERATION COMMITTEE REPORT

CHAIRMAN’S STATEMENT

Dear shareholders,

As Chairman of the Board Remuneration Committee (the 
“Remuneration Committee”), I am pleased to present the 
Directors’  Remuneration  Report  for  the  year  ending  31 
December 2018.

This  is  my  first  year  report  as  Remuneration  Committee 
Chairman  as  I  was  appointed  on  1st  October  2018  and  I 
would like to thank my predecessor, Stefano Marsaglia for 
his significant contribution during the past years. 

I  would  also  like  to  thank  shareholders  for  their  active 
engagement and strong support for the executive directors’ 
Remuneration Policy, which was approved at the 2018 AGM 
on  21  May  2018  and  which  has  applied  since  1  January 
2019 (the full policy is given in 2017 Annual Report, which 
is available at our website at www.tbcbankgroup.com).  We 
firmly believe, that the new Remuneration Policy is closely 
aligned  with  Group’s  strategic  priorities,  provides  fair 
reward and meets appropriate regulatory requirements and 
best practice standards as well as taking into consideration 
the views of all stakeholders. As we are committed to best 
corporate  governance,  the  Remuneration  Committee 
will  review  annually  both  executive  and  non-executive 
directors’  compensation  and  benchmarks  to  ensure  that 
these are aligned with best market practice. If any material 
change is required, the Remuneration Committee intends 
to  consult  with  shareholders  before  any  new  proposal  is 
presented for approval at the annual general meeting.

I  am  looking  forward  to  working  with  the  Remuneration 
Committee to further develop and improve remuneration 
practices of the executive directors and principals at TBC 
Bank.

136

TBC BANK annual report and accounts 2018

Principles of Remuneration 
The Remuneration Committee continues to ensure that the 
executive directors’ remuneration motivates performance 
and  fosters  the  Group’s  strategic  goals.  The  following 
principles  have  been  considered  when  determining 
executive director’s remuneration:

  clarity  and  simplicity-  the  Remuneration  Committee 
strives to ensure that performance measures are clear 
and straight-forward;

  risk - the Remuneration Committee has the discretion 
to reduce an executive director’s variable remuneration 
if  specific KPIs have not been met and any element of 
executive directors’ variable compensation is subject to 
the relevant malus and clawback provisions;

  predictability - the maximum possible value of the ex-
ecutive directors’ remuneration has been detailed in the 
Remuneration  Report  at  section  2.2  below  and  in  the 
Remuneration Policy;

  proportionality/alignment  with  culture:  the  Remuner-
ation  Committee  strives  to  ensure  that  performance 
measures  are  aligned  with  the  corporate  culture  of 
the  Group  to  foster  the  right  behavior  and  deliver  re-
muneration packages that are proportionate in the cir-
cumstances,  by  measuring  executive  directors’  remu-
neration  against  a  mix  of  financial,  non-financial  and 
personal KPIs.

Form of Remuneration
The  executive  directors’  remuneration 
comprised of:

for  2018 

is 

  fixed compensation consisting of both cash-based and 

share-based payments;

  annual bonus based on the level of achievement of one-
year key performance indicators (KPIs) and consisting 
of share-based payments only.

The  share-based  payments  in  relation  to  the  fixed 
compensation and the annual bonuses are subject to  year 
continued employment condition and holding period. The 
employment  and  holding  conditions  are  lifted  for  10% 
of the total number of shares awarded by the end of the 
first  year,  a  further  10%  by  the  end  of  the  second  year 
and the remaining 80% by the end of the third year. This 
approach  ensures  that  the  executive  directors’  interests 
are  closely  aligned  with  the  Group’s  long-term  strategy 
and shareholders’ interests.   

The non-executive directors’ remuneration is in the form of 
monthly fixed cash payments and is based on best practice 
and  specifically  FTSE  250  financial  companies  board 
membership fees.

Looking ahead
Given  the  changes  to  the  board  structure  at  TBC  Bank 
Group PLC and JSC TBC Bank level, the compensation to 
non-executive  directors,  particularly  the  Chairman  and 
Deputy Chairman, will be changing from 4 April 2019.  For 
further details, please see page 147.

The  Remuneration  Committee  will  continue  to  review 
the  Remuneration  Policy  for  both  executive  and  non-
executive directors on a regular basis to ensure that it is in 
compliance with regulatory changes and evolving market 
practices. We will also actively engage with shareholders 
and  other  stakeholders  to  make  sure  that  we  take  into 
account  their  views.  Our  ultimate  goal  is  to  ensure  that 
our  Remuneration  Policy  strongly  supports  the  Group  in 
achieving its strategic objectives and continues to reward 
and attract the best talent. 

Maria Luisa Cicognani
Chairman of the Remuneration Committee
2 April 2019

2018 Executive Directors’ KPI and Performance
The Group recorded strong financial and operating results 
in 2018 and successfully achieved its strategic objectives, 
which once again demonstrates the strong dedication and 
commitment of the management team led by CEO. 

The  Remuneration  Committee  has  thoroughly  assessed 
the  executive  directors’  performance  against  targets 
set at the beginning of the year and concluded that their 
performance was above expectations. The Remuneration 
Committee  has  also  assessed  the  executive  directors’ 
performance against their non-financial and personal KPIs 
(which take into account specific duties of each executive 
director). The detailed disclosure of KPIs and performance 
assessment  is  given  in  section  2  of  the  Remuneration 
Report.

As a result, the annual bonus awarded to the CEO and CFO 
represented  85%  and  88%  of  the  maximum  opportunity 
in  2018  respectively.  The  Remuneration  Committee  has 
determined that the level of remuneration awarded to the 
executive directors was appropriate in the circumstances 
for the reasons stated above. 

Changes to the Policy
In the light of new regulatory requirements we have made 
the following changes to our Remuneration Policy:

  Awards  granted  to  executive  directors  under  the 
Group’s long-term incentive plan ( “LTIP” approved by 
shareholders at the AGM of 21 May 2018 and effective 
from 1 January 2019) will be subject to a 5 year vesting 
and holding period (3 year vesting period and an addi-
tional 2 year holding and continued employment period 
after vesting), subject to malus and claw back;

  We  have  introduced  post  employment  shareholding 
requirements  for  executive  directors,  which  will  re-
quire executive directors to continue to comply with the 
Shareholding Guidelines (the full document is available 
at www.tbcbankgroup.com)  for a period of two  2 years 
after they have left the Company;

  We  have  given  the  Remuneration  Committee  the  dis-
cretion to override the formulaic outcomes of the per-
formance assessment in relation to annual bonus and 
LTIP.  It  should  be  noted  that  the  Remuneration  Com-
mittee has never used upward discretion and intends to 
exercise this discretion only in exceptional cases where 
the Remuneration Committee considers that the execu-
tive directors’ remuneration has become excessive  due 
to external factors. Thus, it will be solely used for the 
benefit of shareholders. 

TBC BANK annual report and accounts 2018

137

REMUNERATION COMMITTEE REPORT CONTINUED

1. REMUNERATION COMMITTEE
The  Company’s  Remuneration  Committee  is  responsible  for  establishing  and  overseeing  the  Group’s  Remuneration  Policy 
principles and considering and approving remuneration arrangements of executive directors. Full details of the Remuneration  
Committee’s responsibilities are set out in the Remuneration Committee terms of reference, which are available on our website 
at www.tbcbankgroup.com.

The Remuneration Committee membership is comprised of solely independent non-executive directors from a wide variety 
of skills and backgrounds to provide the best input. The membership of the Remuneration Committee changed during 2018 
following changes in the composition of the Board. From October 2018 and for the remaining period of the year the members 
of the Remuneration Committee were: Maria Luisa Cicognani (chairman), Nikoloz Enukidze, Eric Rajendra and Nicholas Haag.

The attendance of members at the Remuneration Committee meetings during the year at the Company and the Bank levels 
are set out in the Directors’ Governance Statement on page 111.

1.1 Statement of voting at Annual General Meeting
The currently followed Remuneration Policy was presented and approved at the AGM on  21 May 2018 The results were as follows:

No Resolution
1

To approve the directors' 
remuneration report
To approve the directors' 
remuneration policy

2

3

Votes For

% of votes 
cast 

Votes 
Against

% of votes 
cast

% of issued 
share capital 
voted

Total
votes

Votes
Withheld

40,247,177

99.20

325,903

0.80 40,573,080

74.88% 5,974,890

44,987,517

99.95

21,969

0.05 45,009,486

83.07% 1,538,484

To approve the Company's Long 

Term Inventive Plan

44,947,517

99.86

61,969

0.14 45,009,486

83.07% 1,538,484

2. SINGLE TOTAL FIGURE OF REMUNERATION
The tables below summarize the total remuneration earned by each director of the TBC Bank Group PLC (hereinafter referred 
as “the Company” or “TBCG PLC”), in respect of their employment with the Company’s Group (defined as TBC Bank Group 
PLC and JSC TBC Bank, “TBCG”) for the financial years ended 31 December 2018 and 31 December 2017.

2.1 Single total figure for executive directors (audited)

Salary including:

  Cash salary1

  Deferred share salary2, 8

Taxable benefits3, 6

Pension4

Deferred share bonus award5, 7, 8

Total remuneration

Notes to table:

Vakhtang Butskhrikidze
2017 
US$’000

2018 
US$’000

Giorgi Shagidze
2017 
US$’000

2018 
US$’000

929

454

475

18

-

1,027

454

573

19

–

464

227

237

2

-

512

227

285

1

–

2,409

3,356

3,038

4,084

1,250

1,716

1,441

1,954

1.  Base salary paid in year to executive directors. No additional fees were paid to executive directors.
2.  Deferred share salary comprises of TBCG shares granted in respect of service in the relevant year. The number of shares awarded as deferred share 
salary is linked to the base salary and its current level is fixed at an annual grant of 17,622 TBCG shares for Mr. Vakhtang Butskhrikidze and 8,811 TBCG 
shares for Mr. Giorgi Shagidze. Deferred shares in relation to 2017 were awarded on 9 March 2018 and deferred shares in relation to 2018 were awarded 
on 21 March 2019. Deferred share salaries are subject to a condition of continuous employment for  3 years and malus and clawback provisions. These 
conditions are lifted as follows: 10% of the award on the first anniversary from the award date, a further 10%, on the second anniversary from award 

138

TBC BANK annual report and accounts 2018

date and the final 80% of the on the third anniversary from the award date. For the purposes of this table, the 2017 award has been valued using the 
closing market value of the shares on 9 March 2018 (GBP18.4 converted into US$ using the cross rate of the official exchange rates published by the 
NBG of 2.4462 for GEL/US$ and 3.397 for GEL/GBP on the same date ) and grossed up for directors’ income tax on share awards paid by the Company. 
The 2018 award has been valued using the closing market value of the shares on 21 March 2019 (GBP16.0 converted into US$ using the cross rate of the 
official exchange rates published by the NBG of 2.6816 for GEL/US$ and 3.5499 for GEL/GBP on the same date) and grossed up for directors’ income 
tax on share awards paid by the Company.

3.  Taxable benefits comprise medical insurance, company car allowances, and in the case of our CEO, security allowances.
4.  The Group does not pay pension contributions to the executive directors. None of the executive directors has a prospective entitlement to a defined 

benefit pension.

5.  A deferred share bonus award is granted as a result of the achievement of performance measures for the relevant financial year. The award is 100% 
deferred and is subject to continuous employment and malus and clawback provisions. These conditions are lifted as follows: 10% of the award on the 
first anniversary from the award date, a further 10% on the second anniversary from the award date and the final 80% of the on the third anniversary 
from the award date. Deferred shares in relation to 2017 were awarded on 9 March 2018 and deferred shares in relation to 2018 were awarded on 21 
March 2019. For the purposes of this table, the 2017 award has been valued using the closing market value of the shares on 9 March 2018 (GBP18.4 
converted into US$ using the cross rate of the official exchange rates published by the NBG of 2.4462 for GEL/ US$ and 3.397 for GEL/GBP on the same 
date ) and grossed up for directors’ income tax on share awards paid by the Company. The 2018 award has been valued using the closing market value 
of the shares on 21 March 2019 (GBP16.0 converted into US$ using the cross rate of the official exchange rates published by the NBG of 2.6816 for 
GEL/ US$ and 3.5499 for GEL/GBP on the same date) and grossed up for directors’ income tax on share awards paid by the Company. The value of the 
award is determined in line with the achievement of performance measures, as explained in detail in section 2.2 below.

6.  Mr. Butskhrikidze and Mr. Shagidze were reimbursed for reasonable business expenses in accordance with the internal policy in force at the time. Such 

reimbursements have not been included in the single figure table.

7.  No money or other assets are received or receivable by the executive directors in respect of a period of more than one financial year where final vesting 
is determined by reference to the achievement of the performance measures or targets relating to a period ending in 2018 or 2017 (as applicable).
8.  The decrease of deferred share salary and deferred share bonus in 2018 as compared to 2017, is largely due to the decrease in share price. A full 
explanation  of  the  basis  of  the  2018  deferred  share  bonus  awards  is  given  at  section  2.2  which  highlights  the  link  between  strong  company  and 
executive performance for 2018.

2.2 Basis for determining executive directors’ deferred share bonus awards (audited)
The 2018 deferred share bonus awards made to executive directors reflect the Remuneration Committee’s assessment 
of the extent to which corporate financial, non-financial and personal KPIs were achieved. Such objectives were set by 
the Remuneration Committee and agreed by the Board at the beginning of the year.

The  compensation  is  structured  by  reference  to  a  set  of  stretch  targets  for  each  of  the  KPIs  that  is  reviewed  by  the 
Remuneration  Committee.  Each  KPI  has  three  thresholds:  minimum,  on  target  and  maximum  and  is  evaluated  as 
follows:

if the achievement is below minimum level, the evaluation is 0;
if the achievement is at minimum level, the evaluation is 60%;
if the achievement is on target, evaluation is 100%;

  the achievement at maximum means evaluation at 140%.

The final evaluation score for the Executive Director is made up of the weighted sum of the scores of all KPIs. As a result, 
the evaluation of the Executive Director is capped at 140%. If all KPIs are achieved on target, then the Executive Director 
will receive 100% of the target bonus. The maximum bonus will be 140% of his targeted bonus.

While one KPI can be achieved at maximum level, achieving maximum level across all KPIs is extremely difficult and 
to date has never been achieved by the Executive Director. Therefore, the maximum bonus has never been paid.   The 
Remuneration Committee will continue to monitor and implement challenging stretch goals for its executives on an 
annual basis.

The  below  table  illustrates  the  performance  measures  set  for  Mr.  Butskhrikidze  in  respect  of  2018,  as  well  as  his 
performance against them. The selected financial performance measures are vital for the long-term financial health of 
the Group and are also closely monitored by investors. Non-financial measures including HR and customer experience 
are closely linked to our strategic priorities as described in our business model and strategy section, while TBC PLC 
share price performance against peer bank measures our relative performance against the closest competitor.

TBC BANK annual report and accounts 2018

139

 
 
 
REMUNERATION COMMITTEE REPORT CONTINUED

2. SINGLE TOTAL FIGURE OF REMUNERATION CONTINUED

Performance Measure
Financial measures
Underling ROE2
Cost to income ratio
NIM
Cost of risk3
Non-financial measures
HR4

Engagement index for middle 
management
Employee net promoters  score 

Customer Experience5
 “The Best Service Company in Georgia” in 

Retail (gap with number 2 company)

NPS in affluent segment (negative gap with 

peer bank)

TBCG PLC share price performance against 

peer bank6
Personal KPIs
Leadership7
Total

Notes to table:

Maximum 

Target  
(100%)

Minimum 
(60%)

Weighting8  
%
56%
15% 18.0 – 20.0% 20.0 – 21.1% > 21.1%
15% 40.0 – 38.7% 38.7– 37.4% < 37.4%
> 6.7%
15%
< 1.6%
11%
34%
10%

6.0 – 6.3%
2.0 – 1.8%

6.3 – 6.7%
1.8 – 1.6%

(140%) Performance

KPI
Evaluation1

22.8%
37.8%
6.9%
1.58%

140%
100%
140%
140%

5%
5%
10%

5%

75–81%
45–49%

82–89%
50–55%

>89%
>56%

95%
66%

140%
140%

-5–0%

0–10%

 >10%

2.3%

100%

5% 25.4 – 22.9% 22.9 – 17.9% < 17.9%

23.7%

60%

14%
10%
10%
100%

<–10%

-10 – +10% > +10%

-7.2%

100%

A–

A

A+

A

100%
118%

1.  Each KPI is evaluated at: 60% where achievement falls into the minimum range, 100% where achievement falls into the target range and 140% where 

achievement falls into the maximum range. 

2.  The underlying ROE  excludes the one-off costs in the amount of GEL 17.4 million, related to the reversal of deferred tax gain in Q2 due to change in 

legislation.

3.  The cost of risk targets were increased in 2018 due to increased focus on higher yield, higher risk products during the year.
4.  Engagement index for middle management and employee net promoters score were measured by an independent consultant.
5.  Two indexes were evaluated: 

•  “Best Service Company in Georgia in Retail” in the following industries: banking, telecom, insurance and pharmacy, based on  surveys conducted by 

independent research company IPM  in December 2018

•  “NPS in affluent segment”, based on survey conducted by independent research company IPM in December 2018

6.  2018 Q4 average share price multiple of TBCG PLC compared with that of the peer bank (according to the new policy, which came into force on 1st 

January 2019, the relative measures will not be used as part of the non-financial measures).

7.  Leadership skills are assessed by remuneration committee and were regarded as good.
8. 

In line with our refreshed strategy and dedicated focus on customer service and HR, the weightings of financial and non-financial KPIs have been 
slightly changed compared to the previous year as follows:  the weighting of cost of risk KPI was reduced by 4%, while HR and customer experience 
KPIs were increased by 2% each (as they were deemed to be more important in 2018).

As a result, during 2018, the Remuneration Committee therefore considered Mr Butskhrikidze’s performance excellent 
and determined the overall value of the deferred share bonus award of US$ 2,408,813 (being the net value awarded of US$ 
1,894,007 grossed up for directors’ income tax on deferred bonus share awards). The actual deferred share bonus represented 
85% of the maximum annual bonus, which could have been achieved if all the performance measures have been met.   

The below table illustrates the performance measures set for Mr. Shagidze in respect of 2018, as well as his performance 
against them. The selected financial performance measures are vital for the long-term financial health of the Group 
and are also closely monitored by investors. Non-financial measures including HR and customer experience are closely 
linked to our strategic priorities as described in our business model and strategy section, while TBC PLC share price 
performance against peer bank measures our relative performance against the closest competitor. The personal KPIs 
represent the areas of the major focus for CFO due to its significant impact on the overall performance of the business.

140

TBC BANK annual report and accounts 2018

  
 
 
 
 
 
 
Performance Measure
Financial measures
Underling ROE2
Cost to income ratio
NIM
Cost of Risk3
Non-financial measures
HR4

 Employee Engagement Index
 Employee Net Promoters Score

Customer Experience5
“The Best Service Company in 
Georgia” in Retail (gap with 
number 2 company)

NPS in affluent segment (negative 

gap with peer bank)

TBCG PLC share price performance 

against peer bank6 

Personal KPIs
Leadership7
Treasury8

IR6
Cost of IFI borrowed funds9
Total

Notes to table:

Weighting  
%
36%
10%
9%
9%
8%
26%
8%
4%
4%
8%

4%

4%

10%
38%
8%
12%

10%
8%
100%

Minimum 
(60%)

Target  
(100%)

Maximum 

(140%) Performance

KPI 
Evaluation1

18.0 – 20.0%
40.0 – 38.7%
6.0 – 6.3%
2.0 – 1.8%

20.0 – 21.1%
38.7– 37.4%
6.3 – 6.7%
1.8 – 1.6%

> 21.1%
< 37.4%
> 6.7%
< 1.6%

22.8%
37.8%
6.9%
1.58%

140%
100%
140%
140%

75–81%
45–49%

82–89%
50–55%

>89%
>56%

95%
66%

140%
140%

-5–0%

0–10%

 >10%

2.3%

100%

25.4 – 22.9%

22.9 – 17.9%

< 17.9%

23.7%

60%

< -10%

-10 – +10%

> +10%

-7.2%

100%

A-
95-98% of the 
budget
< -10%
8.15 -7.91%

A
98-103% of the 
budget
-10 – +10%
7.91 – 7.53%

A+
>103% of the 
budget
> +10%
< 7.53%

A+
133%

-7.2%
7.42%

140%
140%

100%
140%
124%

1.  Each KPI is evaluated at: 60% where achievement falls into the minimum range, 100% where achievement falls into the target range and 140% where 

achievement falls into the maximum range.

2.  The underlying ROE  excludes the one-off costs in the amount of GEL 17.4 million, related to the reversal of deferred tax gain in Q2 due to change in 

legislation.

3.  The cost of risk targets were increased in 2018 due to increased focus on higher yield, higher risk products during the year.
4.  Engagement for Middle Management and Employee Net Promoters Score were measured by an independent consultant.
5.  Two indexes were evaluated:

•  “Best Service Company in Georgia in Retail” in the following industries: banking, telecom, insurance and pharmacy, based on  surveys conducted by 

independent research company IPM  in December 2018

•  “NPS in affluent segment”, based on survey conducted by independent research company IPM in December 2018

6.  2018 Q4 average share price multiple of TBCG PLC compared with that of the peer bank (according to the new policy, which came into force on 1st 

January 2019, the relative discounted measures will not be used as part of the non-financial measures and personal KPIs).

7.  Leadership skills are assessed by remuneration committee and were regarded as excellent.
8.  The figures are based on the bank’s IFRS standalone numbers and envisages meeting certain level of income from foreign exchange operations and 

liquidly management.

9.  Cost of IFI borrowed funds adjusted with currency, fund seniority, interest rate nature and Libor and Refinance rate change for the respective floating 

loans on daily basis.

The  Remuneration  Committee  also  considered  Mr  Shagidze’s  performance  as  excellent  and  determined  the  overall 
value  of  the  deferred  share  bonus  award  of US$  1,250,408  (being  the  net  value  awarded  of US$  988,595  grossed  up 
for directors’ income tax on deferred bonus share awards). The actual deferred share bonus represented 88% of the 
maximum annual bonus, which could have been achieved if all the performance measures have been met.

According to Georgian tax code, a company is responsible for paying income tax for its employees. As about 95% of the 
remuneration of CEO and CFO is subject to Georgian tax regulations, the Group pays income taxes for the CEO and CFO 
total remuneration.

2.3 Further details of fixed and discretionary deferred share compensation granted during 2018 (audited)
The following table sets out further details of the share awards granted to Mr Butskhrikidze and Mr. Shagidze in 2018 in 
respect of the year ended 31 December 2017.

TBC BANK annual report and accounts 2018

141

 
 
REMUNERATION COMMITTEE REPORT CONTINUED

2. SINGLE TOTAL FIGURE OF REMUNERATION CONTINUED

Type of interest

Basis on which award was made

Face value1 of awards made to Mr. 

Butskhrikidze

Deferred share salary
Direct share award subject to 
restrictions.
As described in note 2 to the table at 
2.1 above.
US$ 573,449

Deferred share bonus
Direct share award subject to 
restrictions.
As described in the table and notes at 
section 2.2 above.
US$ 3,037,701

Face value1 of awards made to Mr. 

US$ 285,022

US$ 1,441,412

Shagidze

Percentage of award receivable if 
minimum performance achieved

Continued employment condition

Performance measures

Legal title to 100% of the shares are 
registered in the name of participant 
on the date the award is made. The 
participant has the right to receive 
dividends and to vote. The deferred 
shares, however, are subject to 
continued employment conditions. The 
condition on the deferred shares are 
lifted 10%/10%/80% over the period of 
three years respectively. The award is 
part of the executive director's salary 
set out in his service contract and is 
not subject to performance measures 
or conditions. 
The continued employment condition 
over three years until 9 March 2021 
subject to malus and clawback 
requirement.
None

Legal title to 100% of the shares are 
registered in the name of participant 
on the date the award is made. The 
participant has the right to receive 
dividends and to vote. The bonus shares, 
however, are subject to continued 
employment condition. The condition 
on the deferred shares are lifted 
10%/10%/80% over the period of three 
years respectively. The performance 
period is one calendar year. 

The continued employment condition 
over three years until 9 March 2021 
subject to malus and clawback 
requirement.
See section 2.2 above

2.4 Change in remuneration of the CEO compared with the wider employee population
The table below sets out the increase in salary, benefits and bonus of the CEO compared with that of the wider employee 
population between 2017 and 2018 :

Salary1
Cash bonus
Taxable benefits
Pension-related benefits3
Deferred share bonus award4

Total remuneration

Chief 
Executive

All 
employees

-9.6%2
0%
-3.6%
0%

18.9%
-3.5%
38.3%
-100%
-20.7% -16.9%

-17.8%

-5.4%

Notes to table:
1.  This includes cash and deferred share salary. The CEO’s cash salary increase is calculated in US dollars, the currency which is fixed for his cash salary
2.  The decrease in deferred share salary reflects the decrease in the share price. The number of deferred shares awarded as salary has not changed 

between 2017 and 2018

3.  Due to the government's initiative to introduce the accumulated pension scheme, TBC Bank’s pension scheme was discontinued on 1st January 2018 and 
the employees were reimbursed. As the government's scheme did not come into force until 1st January 2019, there were no pension costs during 2018.
4.  The actual number of shares awarded to CEO as part of deferred shares bonus decreased from 93,348 shares in 2017 to 89,421 in 2018. The decrease 

shown in the table also reflects the decrease in the share price as well as number of shares

1  Figures calculated as described in Notes 2 and 5 to the single total figure table at 2.1 above

142

TBC BANK annual report and accounts 2018

2.5 Single total figure for non-executive directors (audited)
The table below sets out the remuneration received by each non-executive director for the years ended 31 December 
2018  and  31  December  2017.  The  independent  non-executive  directors  are  remunerated  based  on  the  number  of 
committees they serve on and chair. 

Director

Mamuka Khazaradze

Badri Japaridze

Nikoloz Enukidze

Nicholas Haag

Eric Rajendra

Stefano Marsaglia2

Stephan Wilcke2

Maria Luisa Cicognani2

Tsira Kemularia2 

Fees 
US$’000

Taxable 
benefits1 
US$’000

Total
remuneration
US$’000

950
1,187
800
1,149
166
160
135
135
154
154
95
135
83
118
38
0
33
0

37
29
33
23
0
0
0
0
0
0
0
0
0
0
0
0
0
0

987
1,216
833
1,172
166
160
135
135
154
154
95
135
83
118
38
0
33
0

Year

2018
2017
2018
2017
2018
2017
2018
2017
2018
2017
2018
2017
2018
2017
2018
2017
2018
2017

Notes to table:
1.  Taxable benefits comprise medical insurance, car, and security allowance.
2.  Stefano Marsaglia and Stephan Wilcke resigned from the Board in September 2018 and were replaced by Maria Luisa Cicognani and Tsira Kemularia  

respectively. 

The table below shows the detailed breakdown of annual fees paid to non-executive director in 2018 and 2017 in relation 
to different roles paid from both TBC Bank Group PLC and JSC TBC Bank: 

Non-executive director (other than Chairman and Deputy Chairman)
Senior Independent Director
Committee chairmanship
Committee membership

Fees paid in 2018
US$’000
84
20
28
11

Fees paid in 2017
US$’000 
84
14
28
11

3. REMUNERATION OF THE TOP MANAGEMENT OF JSC TBC BANK
The table below summarizes the total remuneration earned by the top managers of the JSC TBC Bank for the financial 
years ended 31 December 2018 and 31 December 2017, except for the CEO and CFO (as their remuneration information 
is disclosed in section 2 of this Report).

Director
Total for the top managers excluding
CEO and CFO
Per Top manager excluding
CEO and CFO (average per 6 members)

Base salary1 
US$’000
1,490
1,377
248
229

Deferred
share salary2
US$’000
1,666
2,004
278
334

Taxable 
benefits3 
US$’000
15
5
2
1

Deferred share 
bonus award4 
US$’000
5,887
8,147
981
1,358

Total
remuneration 
US$’000
9,058
11,533
1,510
1,922

Year5
2018
2017
2018
2017

TBC BANK annual report and accounts 2018

143

                         
REMUNERATION COMMITTEE REPORT CONTINUED

3. REMUNERATION OF THE TOP MANAGEMENT OF JSC TBC BANK CONTINUED

Notes to table:

1.  Base salary paid in year for executive directors. No fees were paid to executive directors.
2.  Deferred share salary comprises of TBCG shares granted in respect of service in the relevant year. The number of shares awarded as deferred share 
salary is linked to the Base salary. Deferred shares in relation to 2017 were awarded on 9 March 2018 and deferred shares in relation to 2018 were 
awarded on 21 March 2019. Deferred share salaries are subject to a condition of continuous employment and malus and clawback provisions. These 
conditions are lifted 10% of the award on the first anniversary from the award date, a further 10% on the second anniversary from award date and the 
final 80% of the award on the third anniversary from the award date. For the purposes of this table, the 2017 award has been valued using the closing 
market value of the shares on 9 March 2018 (GBP18.4 converted into US$ using the cross rate of the official exchange rates published by the NBG of 
2.4462 for GEL/US$ and 3.397 for GEL/GBP on the same date) and grossed up for directors’ income tax on share awards paid by the Company. The 2018 
award has been valued using the closing market value of the shares on 21 March 2019 (GBP16.0 converted into US$ using the cross rate of the official 
exchange rates published by the NBG of 2.6816 for GEL/US$ and 3.5499 for GEL/GBP on the same date) and grossed up for directors’ income tax on 
share awards paid by the Company.

3.  Taxable benefits comprise medical insurance and company car allowances.
4.  A deferred share bonus award is granted as a result of the achievement of performance measures for the relevant financial year. The award is 100% 
deferred and is subject to continuous employment and malus and clawback provisions. These conditions are lifted as follows: 10% of the award on 
the first anniversary from the award date, a further 10% on the second anniversary from the award date and the final 80% of the award on the third 
anniversary from the award date. Deferred shares in relation to 2017 were awarded on 9 March 2018 and deferred shares in relation to 2018 were 
awarded on 21 March 2019. For the purposes of this table, the 2017 award has been valued using the market value of the shares on 9 March 2018 
(GBP18.4 converted into US$ using the cross rate of the official exchange rates published by the NBG of 2.4462 for GEL/US$ and 3.397 for GEL/GBP 
on the same date ) and grossed up for directors’ income tax on share awards paid by the Company. The 2018 award has been valued using the market 
value of the shares on 21 March 2019 (GBP16.0 converted into US$ using the cross rate of the official exchange rates published by the NBG of 2.6816 
for GEL/US$ and 3.5499 for GEL/GBP on the same date) and grossed up for directors’ income tax on share awards paid by the Company.

4. PAYMENTS TO PAST DIRECTORS (AUDITED)
There were no payments made to past directors relating to 2018.

5. PAYMENTS FOR LOSS OF OFFICE (AUDITED)
There were no payments made in relation to loss of office in 2018.

6. STATEMENT OF DIRECTORS’ SHAREHOLDINGS AND SHARE INTERESTS (AUDITED)
The application of our remuneration structures naturally results in our executive directors holding a significant number 
of  shares  that  are  subject  to  continued  employment  conditions.    In  addition,  as  described  in  section  10  below,  the 
Company has implemented a new Minimum Shareholding Requirement for executive directors. Deferred shares paid in 
relation to salary and annual bonus are subject to continuous employment and malus and clawback requirements but 
are not subject to specific performance conditions. 

The  following  table  sets  out  a  summary  of  each  director’s  shareholdings  and  share  interests  in  the  Company  as  at 
31  December  2018.  Although  not  a  Company  requirement,  some  non-executive  directors  have  chosen  to  become 
shareholders.

Mamuka Khazaradze 
Badri Japaridze 
Vakhtang Butskhrikidze4
Giorgi Shagidze4
Nikoloz Enukidze 
Stephan Wilcke

Notes to table:

Number of shares held not 
subject to the continued 
employment requirements1
7,343,936
3,669,878
696,124
70,443
10,000
51,075

Number of shares held subject 
to the continued employment 
requirements2
0
0
294,702
146,145
0
0

Total interests in shares3
7,343,936
3,669,878
990,826
216,588
10,000
51,075

1.  This figure includes all shares held which are no longer subject to any conditions or transfer restrictions.
2.  This  figure  includes  shares  that  are  still  subject  to  conditions,  including  transfer  restrictions,  a  continuous  employment  condition  and  malus  and 
clawback provisions. The figure includes shares granted as deferred share compensation each year as a result of the achievement of performance 
measures for the relevant financial year and deferred share salary. Details of these interests are described at sections 2.1 and 2.2.

3.  Total interests in shares includes interests held directly and indirectly.

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TBC BANK annual report and accounts 2018

4.  21 March 2019, the Company has granted share awards to Mr Butskhrikidze and Mr. Shagidze, under the share based payment scheme, in respect 
of the year ended 31 December 2018. Mr Butskhrikidze has been granted 107,043 shares and Mr. Shagidze has been granted 55,485 shares. These 
shares are subject to three years continued employment and malus and clawback provisions, and fully meet the conditions 21 March 2022 subject to 
continuous employment and malus and clawback requirement. These have not been included in the above table. All figures in the table reflect the 
position as at 31 December 2018. As at 2 April 2019, Mr Butskhrikidze held 292,502 shares and Mr. Shagidze held 146,916 shares that were subject to 
continued employment conditions.

7. PERFORMANCE: TOTAL SHAREHOLDER RETURN
The following graph compares the total shareholder return (TSR) of the Company for the period from the date when 
shares were listed on the premium segment of the London Stock Exchange (10 August 2016) to 31 December 2018, with 
the performance of the FTSE All-Share Index and FTSE 250 Index over the same time period. These market indexes 
were  selected  because  they  are  most  comparable  to  the  Company  in  terms  of  listing  and  relevant  governance  and 
transparency standards. Further, the Company is included in the FTSE All-Share Index and FTSE 250 Index.

TBC Bank Total Shareholder Return

FTSE All-Share Total Return Index

FTSE 250 Total Return Index

190%

180%

170%

160%

150%

140%

130%

120%

110%

100%

90%

Aug - 16

Oct - 16

Dec - 16

Feb - 17 Apr - 17

Jun - 17

Aug - 17

Oct - 17

Dec - 17

Feb - 18

Apr - 18

Jun - 18

Aug - 18

Oct - 18

Dec - 18

Set out below is a table that contains details of Company CEO, Vakhtang Butskhrikidze’s remuneration for each financial 
year in the relevant period:

Financial year

2018
2017
2016

Notes to table:

Single total figure
of remuneration (US$’000)1

Deferred share bonus as a percentage
of maximum opportunity (%)2

3,356
4,084
3,017

85%
88%
85%

1.  Total remuneration includes base salary, deferred share salary, deferred share bonus award and taxable benefits as described in the single total figure 

table and notes at section 2.1 above.

2.  For further details of the deferred share bonus please refer to section 2.2 above.

TBC BANK annual report and accounts 2018

145

REMUNERATION COMMITTEE REPORT CONTINUED

8. RELATIVE IMPORTANCE OF SPEND ON PAY
The following table illustrates the difference in spend on pay for all employees of the Group and the difference in dividend 
paid to the shareholders between 2018 and 2017. Dividends paid to shareholders in 2018 for the year ended 31 December 
2017 increased by 16% as compared to dividends paid to shareholders in 2017 for the year ended 31 December 2016. 

Total spend on pay1 (US$’000) 
Dividends paid to shareholders2 (US$’000) 

Notes to table:

Year ended
31 December
2018

86,942
36,156

Year ended  
31 December 

2017 % change

80,861
31,110

8%
16%

1.  Total spend on pay includes total staff costs per Group’s IFRS consolidated financial statements  and is converted into US$ using average US$/GEL 

exchange rate for 2018 and 2017 respectively.

2.  Dividend paid to shareholders are gross amounts converted into US$ using official exchange rate prevailing at the date of payment of the dividends, 

GEL 2.4579 and GEL 2.4047 for 2018 and 2017 respectively. The dividend amount includes both cash and scrip dividend.  

9. POLICY IMPLEMENTATION IN 2019
Remuneration policy for executive directors

The  new  Remuneration  Policy  was  developed  with  support  of  external  consultants  and  KPMG  and  was  approved  by 
the shareholders on 21 May 2018 at the 2018 Annual General Meeting (AGM).  The Policy is applicable starting from 1 
January 2019 until the end of 2021

Non-executive director compensation

See further details below on changes to the non-executive directors’ compensation.  These are in line with the policy 
approved by shareholders at the 2017 AGM.

Statement of implementation

In 2019, the Remuneration Committee intends to continue to provide remuneration in accordance with the policy tables 
set forth below as approved by shareholders at the 2018 AGM. Fees and salaries may be adjusted but in all cases will 
not exceed the maximums stated in the appropriate policy table as approved by shareholders at the 2018 AGM. New 
targets will be set for the deferred share bonuses. The appropriate level of awards to be granted in 2019 is assessed by 
the Remuneration Committee but in all cases will remain within the maximums stated in the appropriate policy table as 
approved by shareholders at the 2018 AGM.

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TBC BANK annual report and accounts 2018

From January 2019 the following will apply:

Executive directors

Base salary
(cash and deferred shares)

Annual bonus

The  cash  and  deferred  share  salaries  are  set  out  in  the  executive  directors’  service 
contracts. The Remuneration Committee reserves the right to agree changes to the base 
salary  with  the  executive  directors  but  no  change  will  exceed  the  maximum  stated  in 
the policy approved by shareholders at the 2018 AGM. The Remuneration Committee’s 
discretion  will  be  exercised  fairly  and  reasonably  and  with  regard  to  appropriate 
comparable market practice and business strategy.

Performance measures and weightings:
Performance measures for 2019 are summarized below:
  Corporate financial KPIs that are comprised of return on equity, cost to income, cost 

of risk and net interest margin

  Corporate non-financial KPIs that relate to strategic HR, agile transformation, customer 

experience  and international expansion

  Personal KPIs that include leadership skills in the case of the CEO and in the case of 
the CFO, include leadership skills, IR function specific KPIs, treasury operations targets 
and targets related to international expansion in Uzbekistan 

The corresponding weightings1 for 2019 are set as follows:

Financial measures

Non-financial measures
Personal KPIs

Total

CEO

50%

40%
10%

CFO

37%

33%
30%

100%

100%

Performance targets:
Specific performance targets are considered commercially sensitive as they will give our 
competitors information about our budget and strategy. The targets will be disclosed in the 
Group’s 2019 annual report.

Long term incentive plan
(LTIP)

Performance conditions and corresponding  weightings  for CEO and CFO for  2019
will include:

Non-Executive Directors
Fees 

Total shareholder return (TSR) for a period of 3 years (2019-2021)

Average ROE for 3 years (2019-2021)
Loan market share at the end of 2021

KPI weight

40%

40%
20%

Performance targets:
Specific performance targets are considered commercially sensitive as they will give our 
competitors information about our budget and strategy. The targets will be disclosed in 
the Group’s 2019 annual report.

The  fees  paid  to  the  non-executive  directors  will  be  within  the  Policy  approved  by 
shareholders at the 2017 AGM.  The Remuneration Committee has decided to revise the 
compensation for the non-executive directors starting from 4 April 2019.  Full details of 
the changes will be included in next year’s annual report, but these include:
      The Chairman’s compensation will decrease from US$ 950,000 to 450,000
       Deputy Chairman’s compensation will decrease from US$ 800,000 to 400,000
This  change  is  to  reflect  the  recent  restructuring  of  the  board  as  the  Chairman  and 
Deputy Chairman have left the Board of JSC TBC Bank but continue as the Chairman 
and Deputy Chairman of TBC Bank Group PLC (please see further information on page 
68). The compensation of Nikoloz Enukidze, Nicholas Haag, Maria Luisa Cicognani and 
Tsira  Kemularia  is  increasing  by  US$  8,750,  US$  19,000,  US$  19,000  and  US$  32,875 
respectively, to reflect their increased duties.

1  The weightings of financial and non-financial KPIs have been changed slightly compared to 2018 in order to better align them with the refreshed strategy

TBC BANK annual report and accounts 2018

147

REMUNERATION COMMITTEE REPORT CONTINUED

10. DIRECTORS’ REMUNERATION POLICY
This section describes the new Remuneration Policy for executive directors, which came into force on 1 January 2019 
and will apply for 3 years until the end of 2021. This Policy was approved on 21 May 2018 at the 2018 AGM meeting.

The full Policy is given in 2017 Annual Report, which is available at our website at www.tbcbankgroup.com. 

The summary of the Policy is given in section 10.1.

This year we have made the following amendments to the Policy in relation to shareholding requirements:

Shareholder guidelines
As reported in the 2017 Remuneration Report, the Remuneration Committee has introduced a minimum shareholding 
requirement. Executive directors naturally build up a significant holding of shares in the Company. In order to encourage 
this and set a standard position, the Company is introducing a minimum shareholding requirement of 200% base salary  
(the “Minimum Shareholding Requirement”). There is no set time during which the Minimum Shareholding Requirement 
must be met, but until it is met, executive directors are expected to hold shares  acquired under this Policy. Any deferred 
shares will count towards the Minimum Shareholding Requirement on a net of tax basis. 

Once  the  Minimum  Shareholding  Requirement  has  been  met,  the  executive  directors  must  maintain  the  Minimum 
Shareholding  Requirement  for  the  duration  of  their  employment  with  the  Group.  Unless  otherwise  agreed  by  the 
Remuneration Committee, the Minimum Shareholding Requirement will also apply for two years post employment at a 
level equal to the lower of:

  50% of the Minimum Shareholding Requirement immediately prior to departure; or
  the Executive Director’s actual shareholding on departure. 

Deferred shares paid in relation to salary and annual bonus and any vested awards from the LTIP shall count towards 
the Minimum Shareholding Requirement. Unvested awards from the LTIP will not be counted.

Both of the Executive Directors have met the Minimum Shareholding Requirement. 

Committee discretion

The  Policy  gives  discretion  to  the  Remuneration  Committee  to  override  the  formulaic  outcomes  of  the  performance 
assessment in relation to annual bonus and LTIP. 

10.1 Summary of Remuneration policy for Chief Executive Director and Chief Financial Director 
Approved  by  the  shareholders  on  21  May  2018  at  the  2018  Annual  General  Meeting  (AGM).    The  Policy  is  applicable 
starting from 1 January 2019 until the end of 2021.

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TBC BANK annual report and accounts 2018

Performance
Measures

Not
performance
based.

Component

Fixed Pay

Base Salary
– in the 
form of 
cash and 
deferred 
shares

Purpose and Link to
Strategy of the Group

Operation

Maximum Opportunity

Salaries are determined based 
on market practice and provide 
each executive director with 
a competitive fixed income to 
efficiently retain and reward 
the director, based upon 
each director’s roles and 
responsibilities within the 
Group and relative skills and 
experience.

Cash salary
The cash part of the salary is 
aimed to provide fixed cash 
remuneration to reflect the 
complexity of the Group.

Deferred share salary
Part of the salary is given in 
the form of shares and despite 
being salary is still intended to 
promote the long-term success 
of the Group by closely aligning 
executive directors’ and 
shareholders’ interests.

Shares are usually delivered 
during the first quarter of the 
second year (i.e. the year after 
the work is performed) and the 
exact date is determined by the 
Remuneration Committee.

Once shares are delivered, they 
remain subject to continued 
employment; 50% of the shares 
for 1 year and the other 50% for 
2 years from the delivery date.

Upon the delivery, whilst the 
shares remain subject to 
the continued employment 
condition, the shares are 
registered in the trustees name 
as nominee for the participants 
and the participants are entitled 
to receive dividends.

Both the cash and deferred 
share salaries are paid in part 
under the executive director’s 
service contract with TBC JSC 
and in part under his service 
contract with TBC PLC, to 
reflect the executive director’s 
duties to each.

Initial salaries are set by the 
Remuneration Committee 
based on responsibilities and 
market data and are set out in 
an executive director's service 
contract with the Group. 

An executive director may be 
paid separate salaries for roles 
and responsibilities at different 
entities within the TBC Group 
as set out in a separate service 
contract with any relevant 
entity.

Deferred compensation is 
subject to the Group’s malus 
and clawback policies until 
the shares are vested and 
during the holding period. If 
at any time after making the 
deferred compensation there 
is a material misstatement in 
the financial results for the 
year in respect of which the 
compensation was formally 
granted, the Remuneration 
Committee has the right 
to cause some or all of the 
deferred compensation for 
that year or any subsequent 
financial year that is unvested 
(or unpaid) to lapse (or not be 
paid).

Cash salary
The maximum annual cash salary 
for Chief Executive Director is 
US$  453,994.
The maximum annual cash salary 
for Chief Financial Director is  
US$  227,004.

Deferred Share Salary 
The maximum annual value for 
the deferred share salary for 
the Chief Executive Director is 
US$ 510,000. The number of 
shares is calculated based on the 
average share price of the last 
10 days preceding the committee 
decision date. However, the 
maximum is fixed by reference to 
a cash amount.

The maximum annual value for 
the deferred share salary for the 
Chief Financial Director is US$ 
255,000. The number of shares is 
calculated based on the average 
share price of the last 10 days 
preceding the committee decision 
date.. However, the maximum 
is fixed by reference to a cash 
amount. 

The bank pays income tax1 and 
other employee-related taxes 
related to base salary, however, 
taxes are included in the 
maximum amounts.

These numbers include the 
salaries received from both JSC 
TBC Bank and TBC Bank Group 
PLC. The executives do not receive 
any additional salary from other 
Group entities. 
Salaries are reviewed and may 
be adjusted annually by the 
Remuneration Committee based 
on the available market data on 
compensation among a peer 
group sample selected by the 
Remuneration Committee. The 
Remuneration Committee must 
ensure that the total reward 
potentially available is not 
excessive from the standpoint 
of relevant employment data. 
Any changes to salaries must 
be recommended by the 
Remuneration Committee and 
approved by the Board.

1  The proposed structure of paying income tax for the executives is due to the Georgian tax code, which requires a company to pay income tax on any 
benefit paid to the executives ( and does not allow for alternative arrangements). However, the numbers disclosed include such income tax estimates

TBC BANK annual report and accounts 2018

149

REMUNERATION COMMITTEE REPORT CONTINUED

10. DIRECTORS’ REMUNERATION POLICY CONTINUED

Component

Variable pay

Annual 
bonus in 
the form 
of deferred 
shares

Purpose and Link to
Strategy of the Group

Operation

Maximum Opportunity

To provide a strong motivational 
tool to achieve the annual KPIs 
and to provide rewards to the 
extent those KPIs are achieved.

The annual KPIs are chosen to 
align our executive directors’ 
interests with the short terms 
strategic objectives of the Group

The annual bonus is determined 
as to the extent that the annual 
KPIs have been met.

Shares are usually delivered 
during the first quarter of the 
second year (i.e. the year after 
the work is performed) and the 
exact date is determined by the 
remuneration committee.

Once shares are delivered, they 
remain subject to continued 
employment; 50% of the shares 
for 1 year and the other 50% for 2 
years from the delivery date.

Upon the delivery, whilst the 
shares remain subject to the 
continued employment condition 
the shares are registered in the 
trustees name as the nominee 
for the participants and the 
participants are entitled to 
receive dividends.

The maximum value of the 
annual bonus for the Chief 
Executive Director, under 
the annual short-term 
incentive arrangements, 
is US$ 1,301,760 (135% of 
fixed salary). The number 
of shares is calculated 
based on the average share 
price of the last 10 days 
preceding the committee 
decision date. However, 
the maximum is fixed by 
reference to a cash amount.

The maximum value of the 
annual bonus for the Chief 
Financial Officer, under 
the annual short-term 
incentive arrangements, 
is US$ 650,880 (135% of 
fixed salary). The number 
of shares is calculated 
based on the average share 
price of the last 10 days 
preceding the committee 
decision date. However, 
the maximum is fixed by 
reference to a cash amount.

The bank pays income tax1 
and other employee-related 
taxes related to the award, 
however, taxes are included 
in the maximum amounts.

KPIs are set by the Remuneration 
Committee at the beginning of 
each year in relation to that year 
(see more detail at 10.3(b) of the 
full Remuneration Policy). To the 
extent that the KPIs are achieved, 
the Remuneration Committee may 
decide whether an award may 
be made and the amount of such 
award.

The Group does not pay guaranteed 
bonuses to executive directors.

The nature of the KPIs (but not 
necessarily their specific weightings) 
will be disclosed in the annual report 
published in the performance year. 
However, the precise targets are 
commercially sensitive and will be 
disclosed retrospectively.

The Remuneration Committee may 
also adjust KPIs during the year to 
take account of material events, 
such as (without limitation): material 
corporate events, changes in 
responsibilities of an individual and/
or currency exchange rates.

Awards are subject to the Group’s 
malus and clawback policies until 
the shares are vested and during the 
holding period. If at any time after 
making the award there is a material 
misstatement in the financial results 
for the year in respect of which 
the award was formally granted, 
the Remuneration Committee 
has the right to cause some or all 
of the award for that year or any 
subsequent financial year that is 
unvested (or unpaid) to lapse (or not 
be paid).

Performance
Measures

The KPIs 
consist of 
corporate 
and individual 
performance 
measures.

Corporate 
KPIs include 
financial 
measures, and 
non-financial 
measures 
with long term 
focus.

Individual 
performance 
measures 
may include 
individual 
strategic 
objectives 
which vary per 
person.

The 
performance 
period is one 
year.

The 
Remuneration 
Committee 
may decide 
to make no 
awards where 
KPIs have not 
been met.

1  The proposed structure of paying income tax for the executives is due to the Georgian tax code, which requires a company to pay income tax on any 
benefit paid to the executives ( and does not allow for alternative arrangements). However, the numbers disclosed include such income tax estimates
2  This element has been added to the remuneration policy to extend the long term outlook of the Policy beyond, but in addition to, the annual bonus plan

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TBC BANK annual report and accounts 2018

Component
Long Term 
Incentive Plan 
(LTIP)

Performance
Measures
The performance 
conditions for the 
award are set by 
the Committee 
each year. The 
Remuneration 
Committee’s 
current view is 
that performance 
conditions will 
include:

• 

• 

• 

a measure of 
efficiency (e.g. 
ROE)
a measure of 
share price 
performance 
(e.g. EPS/TSR)
a measure 
of customer 
experience

Weightings of these 
measures may vary 
year-on-year.

The performance 
period is three year.

Maximum Opportunity
The maximum value 
of the award for 
the Chief Executive 
Director in any given 
year, under the 
long-term incentive 
arrangements, to 
be awarded is US$ 
1,554,240 (161% of 
fixed salary). The 
number of shares is 
calculated based on 
the average share 
price during the 
10 days after the 
preliminary annual 
results of the year 
preceding the year 
of each grant is 
announced.

The maximum value 
of the award for 
the Chief Financial 
Officer in any given 
year, under the 
long-term incentive 
arrangements, to 
be awarded is US$ 
777,120 (161% of 
fixed salary). The 
number of shares is 
calculated based on 
the average share 
price during the 
10 days after the 
preliminary annual 
results of the year 
preceding the year 
of each grant is 
announced.

The bank pays 
income tax1 and other 
employee-related 
taxes related to the 
award, however, taxes 
are included in the 
maximum amounts.

Purpose and Link to
Strategy of the Group
To provide a strong 
motivational tool 
to achieve long-
term performance 
conditions and to 
provide rewards to 
the extent those 
performance 
conditions are 
achieved2.

Performance 
conditions are 
chosen to align our 
executive directors’ 
interests with 
strategic objectives 
of the Group over 
multi-year periods 
and encourage a 
long-term view.

In order for the 
shares to be 
delivered, the 
executive directors 
need to meet 
performance 
conditions over the 
3 year performance 
period.

Share are usually 
delivered during 
the first quarter of 
the fourth year (i.e. 
the year after the 
performance period 
ends) and the exact 
date is determined 
by the remuneration 
committee.

Once shares are 
delivered, they 
remain subject to 2 
year holding period 
and continued 
employment 
requirements.

Awards may benefit 
from dividend 
equivalents. No 
dividend equivalents 
will be paid on any 
awards (or part 
thereof) that lapse on 
or before vesting.

Operation
The awards may be granted in the form 
of conditional share awards, options or 
restricted share awards.

Performance Conditions are set by the 
Remuneration Committee for a period of 3 
years. (see more detail at 10.3(c) of the full 
Remuneration Policy). The Remuneration 
Committee determines the level of award at 
the end of the performance period, based 
on the extent to which the performance 
conditions have been met.

The performance conditions and respective 
targets will be disclosed in the annual report 
published in the year of the award.

The Remuneration Committee may also 
adjust performance conditions during the 
performance period to take account of 
material events, such as (without limitation): 
material corporate events, changes in 
responsibilities of an individual and/or 
currency exchange rates.

Awards are subject to the Group’s malus 
and clawback policies until three years 
after the shares are delivered. If at any time 
after making the award the award holder 
deliberately mislead the Company or the 
Bank in relation to the financial performance, 
there is a material misstatement (or material 
error) in the financial statements of the 
Company or the Bank, the award holder’s 
unit has suffered a material downturn in its 
financial performance caused by the award 
holder, there is misconduct on the part of 
the award holder that caused material harm 
to the Company’s or the Bank’s reputation 
or there is misconduct on the part of the 
award holder that caused failure of the risk 
management resulting in a material loss to 
the Company or the Bank, the Remuneration 
Committee has the right to cause some or all 
of the award for that year or any subsequent 
financial year that is unvested (or unpaid) to 
lapse (or not be paid) and to clawback any 
amount that has already been paid.

For newly issued and treasury shares, the 
LTIP is limited to using 10% in 10 years 
for employee plans and 5% in 10 years for 
discretionary plans.

These limits will exclude shares under 
awards that have been renounced, forfeited, 
released, lapsed or cancelled or awards that 
were granted prior to the Company’s IPO or 
awards that the Remuneration Committee 
decide will be satisfied by existing shares.

The plan will be administered by the 
Remuneration Committee.

TBC BANK annual report and accounts 2018

151

REMUNERATION COMMITTEE REPORT CONTINUED

10. DIRECTORS’ REMUNERATION POLICY CONTINUED

Component
Pension

Benefits

Purpose and Link to
Strategy of the Group
To assist our 
employees in 
providing for their 
retirement and to 
maintain a market 
competitive benefits 
package to attract 
and retain executive 
directors

Benefits are in 
line with Georgian 
market practice and 
are designed to be 
sufficient to attract 
and retain high 
calibre talent.

Operation
The Group may introduce a defined 
contribution pension scheme taking into 
account any pension reform or practice 
in Georgia. The operation of the pension 
would be considered by the Remuneration 
Committee fairly and reasonably and with 
regard to best market practice.

If introduced, there will be no provision for 
the clawback or withholding of pension 
payments.

Benefits available to executive directors 
consist of insurance (such as medical, 
life and disability insurance), physical 
examinations, tax gross ups1, directors’ 
and officers’ liability insurance, a car 
service, personal security arrangements 
and assistance with filling out tax returns, 
where required. 

Executive directors are reimbursed for 
reasonable business expenses incurred 
in the course of carrying out duties under 
their service contracts, on provision of valid 
receipts.

A tax equalisation payment may be paid 
to an executive director if any part of his 
remuneration becomes subject to double 
taxation.

Maximum Opportunity
The maximum 
employer contribution 
will not exceed 3% of 
annual salary.

Performance
Measures
Not performance 
based.

Not performance 
based.

The policy is framed 
by the nature of 
the benefits that 
the Remuneration 
Committee is willing 
to provide to executive 
directors. The 
maximum amount 
payable depends on 
the cost of providing 
such benefits to 
an employee in the 
location at which the 
executive director is 
based.

Shareholders should 
note that the cost of 
providing comparable 
benefits in different 
jurisdictions may vary 
widely.

Disclosure of 
amounts paid will 
be provided in the 
implementation 
report and will be 
explained where the 
cost of benefits is 
significant.

1  According to Georgian tax code, the company is responsible for paying income tax for the participants. As about 95% of the remuneration of CEO and 

CFO is subject to Georgian tax regulations, the Company pays respective taxes on the relevant portion

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TBC BANK annual report and accounts 2018

11. REMUNERATION THROUGHOUT THE GROUP
Remuneration of other top management members of JSC TBC Bank is similar to that of the executive members of the 
Company. Other senior and middle management across the Group including material risk takers as well as some other 
key employees receive their entire salary in cash and are also eligible to cash and share bonus compensation. The share 
bonuses granted are subject to 2-3 years of continued employment condition and holding period gradually lifting the 
conditions. 

All  other  employees  within  the  Group  receive  cash  salaries  and  may  be  eligible  to  receive  cash  bonuses.  Executive 
director and employee pay is studied and determined through the use of appropriate market data usually with input from 
a compensation consultant.

All employees receive a competitive benefit package in line with Georgian market practice and are entitled to participate 
in the pension scheme on a voluntary basis.

12. POLICY TABLE: NON-EXECUTIVE DIRECTORS 
In  the  same  way  as  the  executives,  the  non-executive  directors  receive  their  compensation  both  from  the  Company 
and the main subsidiary, JSC TBC Bank, proportionate to the time spent working on the respective entity’s Boards and 
committees. Starting from 1 January 2018 until the end of 2021, the compensation for the non-executive directors is as 
follows:

Component
Fees

Purpose and
Link to Strategy
To provide appropriate 
compensation for a non-executive 
director of the Group, sufficient 
to attract, retain and motivate 
high-calibre individuals with the 
relevant skills, knowledge and 
experience to further the Group’s 
strategy.

In addition, for the chairman and 
deputy chairman, the Group’s 
remuneration policy reflects the 
importance and unique role each 
of them has within the Group.

Maximum Opportunity
The maximum annual 
fees that may be paid 
to the chairman and 
deputy chairman 
are US$950,000 
and US$800,000 
respectively.

The maximum annual 
fee paid to the Senior 
Independent Director 
is US$175,000.

The maximum annual 
fee paid for acting 
as a non-executive 
director (other than 
for chairman, deputy 
chairman and Senior 
Independent Director) 
is US$165,000.

Operation
The Group pays fees to non-executive directors. The fees 
are determined by the Remuneration Committee and the 
current level of fees include the following:
• 
• 

The annual fees for the chairman are US$950,000
The annual fees for the deputy chairman are 
US$800,000
The annual fees for acting as a non-executive director 
(other than for chairman and deputy chairman) range 
between US$84,375 - US$94,553
The annual fees for acting as Senior Independent 
Director, in addition to the fees received for acting as a 
non-executive director are US$20,000
The annual fees for relevant committee memberships 
range between US$10,882 - US$11,250
The annual fees for committee chairman positions 
range between US$27,206 - US$28,125

• 

• 

• 

• 

The Remuneration Committee reserves the right to 
structure the non-executive directors’ fees differently in 
its absolute discretion. The Remuneration Committee’s 
discretion will be exercised fairly and reasonably and with 
regard to appropriate comparable market practice and 
business strategy.

Fees are generally paid monthly in cash. However, the 
Remuneration Committee reserves the right to pay the 
fees on a different basis.

Fees are periodically reviewed and adjusted by the 
Remuneration Committee, having regard to external 
comparators such as the Group’s peer group, the chair 
or committee roles and responsibilities and other market 
factors.

TBC BANK annual report and accounts 2018

153

REMUNERATION COMMITTEE REPORT CONTINUED

12. POLICY TABLE: NON-EXECUTIVE DIRECTORS CONTINUED

Component
Expenses

Purpose and
Link to Strategy
To compensate non-executive 
directors for expenses incurred in 
connection with the performance 
of their non-executive director 
duties and to ensure the Group 
has the appropriate non-executive 
director input as and when 
required.

Operation
The Group may reimburse non-executive directors for their 
expenses incurred in connection with the performance 
of their duties including attending Board and committee 
meetings (such as, for example, travel, accommodation, 
other subsistence expenses and personal security 
arrangements), Board/committee dinners and functions, 
Board training sessions, director’s and officers’ liability 
insurance, advice in respect of professional duties and 
corporate hospitality events (or the Group may pay such 
expenses directly).

For the Chairman and Deputy Chairman, JSC TBC 
Bank provides insurance, company car service, and a 
security service for the Chairman only which is a legacy 
arrangement and widely establish practice in Georgian 
market.

Maximum Opportunity
The policy is framed 
by the nature of 
the expenses that 
the Remuneration 
Committee is willing 
to provide to non-
executive directors. 
The maximum 
amount payable 
depends on the cost 
of providing such 
expenses in the 
location at which 
the non-executive 
director is based.

Shareholders should 
note that the cost of 
providing comparable 
expenses in different 
jurisdictions may vary 
widely.

12.1 Non-executive directors
Since  non-executive  directors  are  not  employees,  they  do  not  receive  compensation  or  benefits  reserved  only  for 
employees  such  as  company  paid/subsidised  insurance  or  paid  holiday.  The  non-executive  directors  are  not  eligible 
for  performance-based  share  awards.  They  do  not  currently  receive  pension  or  other  equivalent  benefits  except  for 
the  chairman  and  deputy  chairman  who  are  compensated  for  and  provided  with  car  service  expenses.  Awards  with 
performance conditions are not part of the non-executive remuneration package as we do not wish the non-executive 
directors to be driven by short-term Group performance so as to maintain their independence as advisors to the Group.

The non-executive directors are entitled to broad indemnification by the Group pursuant to a deed of indemnity entered 
into with each director and are covered by the Group’s Directors & Officers’ Liability Insurance Policy.

13. ILLUSTRATION OF APPLICATION OF THE REMUNERATION POLICY
The following graphs illustrate the levels of remuneration that each executive director could earn in 2019 under the new Policy.

Chief Executive Officer

Chief Financial Officer

$963,994

$2,227,899

$3,070,899

$3,819,994

$482,004

$1,107,633

$1,524,720

$1,910,004

53%

47%

31%

26%

23%

20%

37%

41%

31%

17%

15%

34%

13%

12%

53%

47%

31%

26%

23%

20%

37%

41%

31%

17%

15%

34%

13%

12%

Below
award
threshold

Minimum
award

Target
award

Maximum
award

Below
award
threshold

Minimum
award

Target
award

Maximum
award

Cash Salary

Deferred Shares Salary

Deferred Shares Bonus

LTIP

154

TBC BANK annual report and accounts 2018

Notes to table:

1.  Directors’ compensation consists of cash salary, deferred share salary, annual bonus and LTIP. Cash salary and deferred share salary are the same in 
each performance scenario. No pension contributions have been included in the performance scenarios as we assume no pension contributions will 
be paid.

2.  The “below bonus threshold” chart reflects a scenario where KPI achievement falls below 60% and so no bonuses would be awarded.
3. 

If  KPIs  are  fulfilled  at  minimum,  on  target  or  maximum  ranges  the  evaluation  and  subsequent  bonus  award  will  be  60%,  100%  and  135-137% 
respectively.

The maximum remuneration receivable for CEO and CFO in case of share price appreciation of 50% during the relevant 
performance period under LTIP would be US$ 2,331,360 and US$ 1,165,680 respectively. The calculation is based on the 
number of share granted to CEO and CFO under LTIP of 104,172 and 52,086 respectively using the average share price 
(GBP 14.92) during the 10-day period after the preliminary annual results of 2018 were issued on 21 February 2019.

14. SERVICE CONTRACTS
The  service  contracts  of    Vakhtang  Butskhrikidze  and  Giorgi  Shagidze  who  serve  as  CEO  and  CFO  respectively  and 
the letters of appointment of each non-executive director are kept at TBC Bank head office a the following address: 7 
Marjanishvili street, Tbilisi, 0102, Georgia.   

15. CONSIDERATION OF EMPLOYMENT CONDITIONS WITHIN THE GROUP
In  accordance  with  prevailing  commercial  practice,  the  Remuneration  Committee  evaluates  the  compensation  and 
conditions of employees of the Group in determining the Policy with respect to executive directors. The Remuneration 
Committee may engage external advisors to assist in analysing remuneration in the Group. Each year the Remuneration 
Committee approves the overall percentage pay out for compensation and material changes to employee benefit plans. 
Consistent with practice in the industry in which the Group operates, it is not the Group’s policy to consult with staff on 
the pay of its directors.  

16. MINOR CHANGES
The Remuneration Committee may make, without the need for shareholder approval, minor amendments to the Policy 
for regulatory, exchange control, tax or administrative purposes or to take account of changes in legislation.

TBC BANK annual report and accounts 2018

155

AUDIT COMMITTEE REPORT

CHAIRMAN’S LETTER

Dear shareholders,

I am pleased to present the Audit Committee report
for the Group.

Nicholas Haag
Chairman of the Audit Committee
2 April 2019

COMMITTEE STRUCTURE AND ROLE
Since the Company’s incorporation in 2016, there have been 
two separate but inter-connected audit committees in the 
Group for each of the Company and the Bank, which have 
common membership and perform a joint function within 
the Group. In practice, we consider both audit committees 
as  complementary  and  somewhat  fungible  with  both  of 
them being focused on optimising governance of the Group 
as a whole, especially because the Bank represents 97% 
of  the  Group’s  total  assets.  Nevertheless,  we  continue 
to  ensure  that  particular  resolutions  are  passed  by  the 
appropriate  audit  committee  with  as  little  duplication  as 
possible,  while  making  sure  that  there  is  seamless  co-
operation between the two committees to avoid any gaps in 
overall scrutiny. For the purpose of this report, we refer to 
the two committees collectively as “the Audit Committee”.

156

TBC BANK annual report and accounts 2018

COORDINATION OF THE AUDIT COMMITTEE 
The  Audit  Committee  remains  primarily  responsible  for 
overseeing  the  financial  reporting  process,  including  the 
appointment of external auditors and the implementation 
of  accounting  policies  and  practices.  This  serves  to 
ensure  the  integrity,  accuracy  and  full  disclosure  of  the 
Group’s financial condition and assists the Board with its 
assessment of the ‘going concern’ status of the Company 
and  the  provision  of  its  Viability  Statement.  The  Audit 
Committee has given the Board of the Company our view 
that it is appropriate to adopt the going concern basis of 
accounting in the preparation of our financial statements.

In relation to the risk assessment function, the Group has a 
separate Board-level committee responsible for risk, ethics 
and  compliance,  the  RECC,  which  is  chaired  by  Nikoloz 
Enukidze, who is also a member of the Audit Committee. 
Nicholas Haag, the Chairman of the Audit Committee, is, in 
turn, a member of the RECC. Please see pages 50 to 69 for 
a description of the Group’s risk management framework 
and pages 133 to 135 for the RECC’s report.

The Audit Committee reviews relevant content in the Annual 
Report,  interim  statements  and  other  finance-related 
information  and  press  releases.    The  Audit  Committee 
also supervises the Bank’s systems of internal control with 
regard  to  its  financial  reporting  and  certain  operational 
risks, such as supporting internal investigations into any 
identified control weaknesses or fraud-related events.  The 
Audit Committee evaluates Management’s competence in 
all these areas, in order to ensure that Management takes 
any necessary corrective steps in a timely manner, so that 
any vulnerabilities are addressed.

During  the  course  of  2018,  the  Committee  continued  to 
coordinate  closely  with  other  board  committees.    With 
regard  to  the  Risk  Committee,  we  jointly  reviewed  the 
areas of overlap between the two committees (particularly 
in areas such as operational risk, credit risk modelling and 
assessment  of  the  Bank’s  culture  in  relation  to  risk  and 
ethics)  in  order  to  avoid  any  duplication  of  functions  and 
to  ensure  the  seamless  and  comprehensive  oversight  of 
these vital areas.  In a similar manner, the Audit Committee 
worked  closely  with  the  Remuneration  Committee  to 
confirm  that  there  are  no  improper  incentives  which 
could weaken controls or may lead to management bias, 
for  example  in  areas  such  as  the  provision  of  loans  and 
valuations.  

The  lines  of  communication  with  Management  remain 
open  with  constructive,  candid  and  continual  dialogue 
taking  place  throughout  the  year.    The  Audit  Committee 
draws  on  sufficient  administrative  resources,  benefiting 
in particular in 2018 from the strengthening of the Board 
Secretariat and Company Secretary functions.  The Audit 
Committee  is  satisfied  that  it  receives  sufficient,  reliable 
and timely information from Management and from both 
our internal and external Auditors.  

COMMITTEE COMPOSITION,
COMPETENCE AND INDEPENDENCE
As of 2 April 2019, the Audit Committee of the Company 
comprises  four  non-executive  directors.    In  September 
2018 we welcomed two new Board members onto the Audit 
Committee,  Maria  Luisa  Cicognani  and  Tsira  Kemularia 
who now join  Nikoloz Enukidze and Nicholas Haag.  Maria 
and Tsira bring extensive prior experience and knowledge, 
obtained  at  major  international  institutions,  to  the  Audit 
Committee.  Tsira has particular expertise in the fields of 
treasury and internal control. Maria Luisa brings with her 
extensive senior listed company experience at chairperson 
level both from within EU and emerging market banks.  I 
wish to express my thanks to retiring Committee members, 
Stephan Wilcke, Stefano Marsaglia and Eric Rajendra for 
their past contribution to our team. 

All  non-executive  directors  have  been  deemed  as 
independent under the Code, which applies to companies 
listed  on  the  premium  segment  of  the  London  Stock 
Exchange.  In addition, members of the Audit Committee 
continue  to  satisfy  the  director  independence  criteria,  as 
defined  by  the  Georgian  Corporate  Governance  Code  for 
Commercial  Banks.    We  are  confident  that  all  members 
continue  to  exercise  fully  independent  judgement  in  all 
matters related to the Audit Committee’s functions.

All  members  of  the  Audit  Committee  (see  biographies 
on  pages  120-124)  are  financially  literate  and  possess  a 
detailed understanding of the financial services sector, with 
backgrounds primarily in the fields of banking (both EU and 
emerging and frontier markets) across several continents.  
With the addition of Tsira Kemularia, the Audit Committee 
will also now benefit from the presence of a member who 
possesses experience with a major global oil corporation. 
This  will  serve  to  broaden  the  range  of  perspectives  the 
Audit Committee has to draw upon.  The majority of our 
members have served on, or acted as chair of, the audit 
and risk committees of other comparable institutions. This 
has given them the commercial and financial experience 
required to guide and challenge management and both our 
internal and external auditors.

The Board has confirmed its belief that the Audit Committee 
has the recent and relevant expertise to operate effectively 
and  recognises  that  it  draws  upon  expert  external 
resources,  as  and  when  required.    Only  one  member  of 
the Committee has a substantially full time executive role 
in  another  organisation.  All  other  members  devote  their 
time to other boards of a supervisory nature and ensure 
that  they  have  sufficient  time  to  dedicate  themselves  to 
their  responsibilities  with  the  Company.    Appropriate 
training is available to members of the Audit Committee. 
Recent examples of such training have included updates 

by  external  specialists  on  pending  new  accounting 
interpretation  of  recently-
regulations,  the  evolving 
introduced accounting standards (IFRS9, for example) and 
relevant developments in corporate governance (the 2018 
updates to UK Corporate Governance Code, for example).

We continue to review, in conjunction with our Corporate 
Governance  and  Nominations  Committee,  suitable 
medium-term  succession  plans  for  Audit  Committee 
membership. Our priority, as ever, is to select prospective 
members with sufficient technical experience, for example 
in the audit industry.

ATTENDANCE AT COMMITTEE
The  attendance  level  at  Audit  Committee  meetings  for 
the Company during 2018 was 98%.  The majority of the 
meetings took place in London and were either physical or 
telephonic meetings. With regard to telephonic meetings, 
the  majority  of  the  attendees  participated  from  locations 
within the UK, where 4 of the 5 members were resident.  
Attendance  at  the  Bank’s  Audit  Committee  meetings 
was  also  98%.    A  higher  proportion  of  these  meetings 
were  held  in  Georgia,  as  the  Committee  remains  keen 
to  maintain  a  suitable  level  of  interaction  with  a  range 
of  on-the-ground  staff,  particularly  those  operating  in 
finance and control roles. Therefore, we believe that this 
is most practically undertaken by hosting meetings in the 
Bank’s home country. The attendances of members at the 
Audit Committee meetings during 2018 are set out in the 
Directors’ Governance statement on page 111.

COMMITTEE MEETING FORMAT
AND FREQUENCY OF MEETINGS 
In the course of 2018 there were 9 formal meetings of the 
Audit  Committee  of  the  Company  and  11  for  the  Bank’s 
Audit Committee. The minutes of each of these meetings 
were  recorded.  In  addition,  committee  members  remain 
in communication with one another by telephone or email 
regarding  various  matters  relating  to  Audit  Committee 
work, on an almost weekly basis. 

At  each  formal  meeting,  the  Audit  Committee  met  with 
senior members of Management, and Internal and External 
Audit.  We have in place a standing invitation for the CEO, 
CFO  and  CRO  to  attend  our  Audit  Committee  meetings.  
Our  External  Auditors,  PwC,  are  invited  to  participate  in 
and  contribute  to  meetings  on  all  topics  where  there  is 
no direct conflict of interest (for example when discussing 
their  performance, 
the  auditors, 
reappointment  of 
independence or fees).

TBC BANK annual report and accounts 2018

157

AUDIT COMMITTEE REPORT CONTINUED

The  Audit  Committee  of  the  Company  met  at  least  twice 
either  during  or  around  each  quarter  of  2018,  broadly  in 
accordance with our quarterly financial reporting cycle. At 
least one such quarterly meeting coincided with the timing of 
Board meetings of the Company, with the Audit Committee 
meeting taking place prior to that of the Board. This format 
enabled  us  to  formally  present  our  summary  findings  to 
the Board. These reports, in certain instances, highlighted 
scope for process improvement and invited responses from 
Management. This led to the implementation of follow-up 
actions, which were formally minuted by the Board. 

AUDIT COMMITTEE EFFECTIVENESS 
The Company’s Audit Committee’s Terms of Reference were 
reviewed and approved with no changes by the Committee 
on 28 December 2018. The document is available on TBC’s 
website at www.tbcbankgroup.com. The Audit Committee 
Charter  of  the  Bank  was  reviewed  and  approved  by  the 
Audit Committee of the Bank in the same month. 

In  March,  the  Company’s  Audit  Committee  conducted  an 
annual  Effectiveness  Self-Review  using  an  extensive  and 
customised  questionnaire,  drawing  on  an  international 
best  practice  questionnaire  devised  by  an  external  firm. 
In  addition,  the  entire  Board  included  in  its  wider  Self-
Assessment  certain  questions  relating  to  the  efficacy  of 
the Audit Committee, amongst other committees. Both the 
Audit Committee and the Board concluded that the former is 
constituted properly, operates effectively and carries out all 
its responsibilities as laid out in its Terms of Reference and 
the Charter. Furthermore,  a wider external review of Board 
effectiveness was conducted by a London-based specialist 
firm during the year and made certain recommendations 
in  relation  to  possible  incremental  improvements  (mostly 
concerning the style and structure of meetings) for the Audit 
Committee which are being progressively implemented.

QUALITY OF FINANCIAL STATEMENTS  
The  Audit  Committee  is  conscious  that  the  Group  is  a 
premium listed company on the London Stock Exchange 
and the largest financial services company in the Georgian 
market, which entails both legal and social responsibilities 
to shareholders and, importantly, other stakeholders also.  
Our  business  is  overwhelmingly  tied  to  the  performance 
of  the  Georgian  economy.  In  2018,  Georgia  delivered  a 
strong  real  GDP  growth  of  4.8%1,  an  improvement  on 
the  prior  year’s  already  very  healthy  growth  trajectory, 
with some modest slowing in the second half of the year. 
Momentum  in  the  Georgian  economy  is  expected  to  be 
restored  in  2019,  with  the  National  Bank  of  Georgia  and 
international organisations estimating GDP growth in the 
range of 4.5-5.0%. Nevertheless, the regional picture with 
which  the  economy  of  Georgia  is  interconnected  and  on 
which it is partially dependent remains somewhat volatile, 

1  Based on initial estimates by Geostat

158

TBC BANK annual report and accounts 2018

with certain regional economies making progress, whilst 
others remain distressed.  The risk of a sudden downturn 
will always be present, due to changing local, regional or 
global  dynamics.  As  a  result  the  Audit  Committee,  in  a 
similar vein as the RECC, closely tracks relevant economic 
data for ‘warning signs’.  

We  are  equally  vigilant  in  respect  of  any  evidence  of 
complacency, which could in turn lead to a risk of slippage 
in  the  high  standards  we  both  require  and  expect  of 
ourselves.    The  Committee  will  seek  to  ensure  that  any 
unexpected  deterioration  in  the  Georgian  economy  will 
trigger extra vigilance on our part in relation to financial 
controls and reporting.

The Committee remains as focused as ever on ensuring the 
integrity of our financial releases and internal records. The 
Committee pre-vets all audited and non-audited financial 
releases,  before  making  recommendations  to  the  Board 
that  they  approve  these.  The  Committee  holds  formal 
discussions with Management, in particular the CFO (and 
his finance team), about each of these releases, typically 
with a multi-stage drafting, review and approval process. 
We communicate with the External Auditor telephonically 
and  in  writing  before  approving  releases  prepared  on  an 
annual or semiannual basis. We also monitor the financial 
data  published  on  the  Company’s  website  to  ensure  its 
accuracy and clarity.

We have noted the FRC’s comments regarding the wider 
trend  for  lower  level  errors  that  may  be  creeping  into 
companies’ financial statements and detracting from the 
integrity of their report and accounts.  We observe that this 
has not been the experience for either the Company or the 
Bank.

The  Committee  is  conscious  of  the  recommendations  of 
European  authorities  and  the  FRC  as  regards  improving 
the  reporting  of  alternate  performance  measures 
(“APMs”). We track carefully what APMs the Company uses 
in its financial reporting and apply guidelines in this regard 
from  the  European  Securities  and  Markets  Authority 
(ESMA).  The  Company  discloses  a  limited  number  of 
APMs, such as adjusted cost to income ratio, risk-adjusted 
net interest margins and various other return metrics. We 
consider  that  most  of  these  (for  example  return  metrics 
pre- as well as post-provision) are in common usage, are 
consistently used in context and are meaningful additions 
to our reporting designed to clarify rather than obfuscate 
our financial position and do not detract in any way from 
our core IFRS numbers. Several APMs that were previously 
used  in  relation  to  various  acquisitions  (notably  Bank 
Republic)  were  inherently  time-limited  and  have  been 
discontinued.

EXTERNAL AUDIT TEAM,
COORDINATION AND PLANNING  

The Audit Committee collectively believes that PwC made 
reliable and effective judgements at all stages, identified 
and  focused  on  areas  of  greatest  risk  and  convincingly 
articulated their testing strategy in 2018. We are satisfied 
that  the  markets  and  models  to  which  valuations  are 
marked  have  liquidity  and  transaction  profiles  that  are 
adequate  and  sufficiently  robust.    We  believe  that  all 
off  balance  sheet  and  contingent  liabilities  have  been 
sufficiently identified and disclosed in sufficient detail.

The  Committee  makes  recommendations  on 
the 
appointment (or potentially removal) and compensation of 
External Auditors and seeks to maximise the value of the 
external audit relationship. We assess and approve audit 
scope and frequency, make recommendations to auditors 
on  areas  for  particular  focus  and  receive  and  review  key 
external audit planning and progress reports. 

The Audit Committee of the Company held multiple audit 
planning meetings with PwC in 2018 both in London and 
in  Tbilisi,  commencing  this  process  in  the  middle  of  the 
year.  The  Audit  Committee  had  the  opportunity  (without 
involvement of Management) to highlight areas it wished 
the External Auditor to focus on, flagging relevant concerns 
and trends and discussing the appropriate audit response.  
As noted, the Committee has a policy of regular quarterly 
face  to  face  discussions  with  PwC  as  part  of  our  formal 
meeting agendas, proactively and mutually addressing any 
material audit or control issues. In addition, the Chairman, 
and often other members of the Committee, had a number 
of more informal (i.e. not minuted) meetings with PwC at 
frequent  intervals  throughout  the  year.  These  meetings 
combined  mutual  audit  planning/execution  updates  with 
some element of briefing or training to Audit Committee 
members  on  the  latest  developments  in  accounting 
regulations and corporate governance. PwC often shared 
with  us  experiences  of  best  practice  across  their  full 
international audit spectrum and this provided both parties 
with the opportunity for open dialogue. The Chairman and 
majority of Committee members are based in the UK and 
enjoy ready access to the audit team there. 

Given the holding company structure of the Group, both the 
London and Tbilisi practices of PwC are fully involved in the 
external audit process for the Group.  In the opinion of the 
Audit  Committee,  this  ‘double  coverage’  works  well  and 
provides some extra reassurance to us in terms of scrutiny. 
The  group  engagement  partner,  Jeremy  Foster  is  fully 
aware  of  his  overall  responsibility  and  ultimate  sign-off 
duties, and the cooperation and communication between 
the  two  practices  seems  to  be  well  coordinated  with  a 
common  audit  methodology  and  drawing  as  required  on 
wider international subject matter experts  of the firm. The 
London team coordinates the entire audit for the Company 
with  audit  instructions  issued  by  London  and  systems  in 
place  for  the  monitoring  of  PwC’s  Tbilisi’s  work  by  PwC 

London, both by way of in-person visits and remotely. Both 
Jeremy  and  Agnieszka  Accordi  (see  below)  have  made 
multiple trips to Tbilisi over the course of 2018.

In our view, Jeremy has exhibited not only strong technical 
skills  but  also  a  good  understanding  of  our  business, 
the  country  and  sector  and  a  willingness  to  challenge 
the  Audit  Committee  and  Management.    In  2017  we 
welcomed  Agnieszka  as  the  new  PwC  audit  partner  for 
the Bank’s audit and she has continued to develop a deep 
understanding  of  the  Bank  and  its  audit  issues,  as  well 
as  bringing  to  us  the  benefit  of  experience  from  other 
geographic markets. Other members of the audit team in 
both London and Tbilisi remain very largely unchanged, to 
ensure good audit team continuity knowledge. 

Jeremy  Foster  (appointed  as  lead  engagement  partner 
since 2016), is planning to retire from PwC during 2019 and 
we have agreed with PwC that his role from 5 April 2019 
will  be  taken  by  another  UK-based  senior  audit  partner, 
Allan McGrath.  Allan has deep experience in auditing UK-
registered financial services companies at FTSE350 level. 
PwC  are  taking  steps  to  manage  a  seamless  transition 
and as a Committee we look forward to working with Allan 
with whom we have already held a number of introductory 
meetings.  The Committee wishes to thank Jeremy for his 
work  with  the  Company  since  it  created  its  PLC  holding 
company  structure  and  the  locus  of  Group  accounting 
engagement shifted more to the UK.

The audit coverage and the judgements about underlying 
audit materiality have been explained to us satisfactorily. 
We  agreed  with  PwC  an  overall  consolidated  Group 
audit  materiality  sum  of  GEL  25.5m  and  a  slightly  lower 
number GEL 24.2m for the Bank, a marginal increase on 
2017  reflecting  the  further  expansion  in  Group  size  and 
profitability. We continue to believe that pre-tax profitability 
5% is a suitable and meaningful materiality basis for the 
Company  given  the  relatively  stable  performance  of  our 
profitability  metric  over  the  years  and  have  agreed  that 
materiality  for  the  Bank  should  be  95%  of  that  for  the 
Group, the Bank representing around 97% in total assets 
and around 96% in profitability. 

EXTERNAL AUDIT AND AUDIT COMMITTEE 
AREAS OF FOCUS
We  have  reviewed,  in  conjunction  with  in-house  Finance, 
Risk and Internal Audit teams, all the data and narrative 
comment  and  concluded  that  the  Annual  Report  and 
full  year  financial  statements  taken  as  a  whole  give  a 
complete, true, fair, balanced and understandable view of 
the  Company’s  financial  position  and  are  consistent  with 
the  Committee’s  understanding  of  the  facts  and  provide 
the  information  necessary  for  shareholders  and  other 
stakeholders  to  assess  the  financial  condition  of  the 
Group. There have been no significant or enduring points 
of difference of opinion between the Committee and PwC 
or between the Committee and the Board or Management. 

TBC BANK annual report and accounts 2018

159

AUDIT COMMITTEE REPORT CONTINUED

Provisions and impairments
We  have,  as  always,  assessed  the  reasonableness  and 
appropriateness  of  all  critical  accounting  estimates  and 
judgements in applying accounting policies and have been 
clear with regard to the differences between what constitutes 
such estimates and judgements. In the numerous planning 
meetings  held  between  the  Audit  Committee  and  PwC, 
there  were  a  number  of  areas  of  focus.  Key  accounting 
judgements  and  significant  estimates  were  identified  and 
have been addressed with appropriate resources, including 
the  necessary  specialist  involvement.    The  Company  has 
enhanced its financial reporting to comply with new corporate 
reporting requirements.  We agreed with PwC that the two 
most  significant  audit-related  risks  were  management 
overriding  of  controls  and  the  provisions  for  impairment 
of loans and guarantees.  Other risks in terms of areas of 
judgement that we asked PwC to focus on included accruals 
for  litigation  and  claims,  collateral  values  supporting  our 
loan book, net realisable value of repossessed collateral, fair 
value of securities and derivatives, share based payments 
and impairment of goodwill.

In terms of loan provisions, PwC has worked independently, 
reporting  to  the  Audit  Committee,  verifying  the  current 
provisioning  methodology  used  by  the  Bank,  challenging 
these  assumptions  and  examining 
individual  mostly 
corporate  loan  exposures  on  the  non-performing  and 
‘watch’ lists and confirming the completeness of this watch 
list which we note tends to be stable in composition without 
frequent additions that would indicate a deteriorating book 
or poor ‘capture’ of problem loans. We have also sought to 
use our judgement to back-test the reliability of the Bank’s 
previous impairment assumptions which we have found to 
be generally conservative compared to observed reality.  

FY 2018 as the first full year adopting IFRS 9
Following  the  formal  adoption  of  the  standard  from  the 
beginning of 2018, IFRS 9 was clearly an audit priority for 
the  Audit  Committee  this  year.  As  noted,  this  was  almost 
by  definition  an  area  of  “elevated  risk”  in  the  audit  given 
that  the  implications  for  the  Bank  are  significant,  as  is 
the  case  for  most  European  banks,  due  to  the  increased 
number  of  management  financial  reporting  judgments 
and  surrounding  disclosure  obligations.    We  asked  PwC 
to conduct a substantive test of our IFRS 9 methodologies 
including  a  critical  assessment  of  management  experts’ 
backtesting and model effectiveness in predicting expected 
credit  losses  and  challenging  overlays  and  post-model 
adjustments.    Assumptions  for  determining  values  have 
been scrutinised and challenged by us.  It was a reassurance 
that  PwC  concluded  that  the  Bank’s  IFRS  9  models  are 
not  significantly  sensitive  to  probability-weighted  forward 
looking  information.    Clearly  there  are  areas  of  IFRS  9, 
including  forward-looking  economic  assumptions,  which 
still  remain  unobservable  or  judgemental  and  cannot  be 
conclusively proven by back-testing but we believe that PwC 
have adequately responded to this risk in terms of assessing 
their  reliance  on  our  controls  and  calibrating  their  audit 
accordingly. 

The  Audit  Committee,  benefiting  from  work  streams  led 
by  the  RECC,  continues  to  monitor  on  a  regular  basis 
individually-assessed  loans  on  the  Bank’s  watch  list 
but  also  collectively-assessed  loans  that  are  less  than 
ninety  days  past  due  (and  not  yet  classified  as  impaired) 
to  calibrate  any  deterioration  of  credit  quality  that  may 
feed  through  into  impairments.  We  have  not  observed 
any  trend  deterioration  other  than  in  the  higher-yielding 
non-mortgage  consumer  loan  portfolio  which  was  fully 
anticipated as part of the lending business model.

Evidently,  one  of  the  biggest  factors  impacting  and  also 
reflecting  the  Georgian  economy  is  the  stability  of  the 
local  Lari  currency.  The  Lari  has  been  prone  to  periods 
of volatility again in 2018, even though it was to a lesser 
extent than during previous years, partly due to seasonal 
factors. However depreciation against the US dollar over 
the  course  of  the  year  was  just  3.3%.  The  Committee  in 
reviewing  provisioning  levels  has  sought  and  received 
detailed data on such currency mismatches and the RECC 
has  performed  a  deep-dive  into  this  risk  issue.  We  note 
that, in previous periods of national currency volatility, our 
assumptions  regarding  the  impact  of  this  on  the  quality 
of  our  loan  book  have  proven  reassuringly  cautious  on  a 
back-tested basis. We note that the welcome “larization” 
policy of the Georgian government has and will continue 
to diminish the credit and financial reporting risk arising.

FY 2018 as the first year fully adopting IFRS 15
In addition to IFRS 9, the Audit Committee has been focused 
on the correct adoption of and transition towards certain 
new  accounting  standards.  The  new  IFRS  15  standard 
(effective  from  January  2018)  has  replaced  existing  IFRS 
revenue recognition guidance. This change resulted in no 
material  impact,  since  there  were  no  material  changes 
to the revenue recognition process of applicable revenue 
streams,  as  the  Group  had  already  been  recognizing 
revenue over period of time, in line with the fulfilment of 
the respective performance obligation.

Implementation of IFRS 16 as of 1/1/2019
IFRS  16  sets  out  the  principles  for  the  recognition, 
measurement, presentation and disclosure of leases and 
became effective as of January 2019. IFRS 16 will change 
the reporting standard of leasing transactions for lessees, 
eliminating the classification of leases as either operating 
or  finance  leases  as  required  by  IAS17  and  introducing 
a single accounting model.  We have finalised an impact 
assessment and the Group will recognise a ‘right of use’ 
asset against a corresponding lease liability on 1 January 
2019.    The  Committee  discussed  this  matter  with  the 
CFO and with PwC and is satisfied that this represents a 
suitable implementation of the new standard.

Management’s ability to override controls
In  terms  of  the  significant  risk  of  management  override 
of controls, we note that this is a priority risk factor on all 
audit engagements, especially in a banking context, since 
management is responsible for the design and operation 

160

TBC BANK annual report and accounts 2018

of systems to prevent and detect fraud and thus in a unique 
position  to  manipulate  accounting  records.  In  response 
PwC conducted required testing of controls backed up by 
substantive testing of specific items. 

In 2018, the Bank conducted external tax audits of various 
subsidiaries  in  respect  of  the  2017  tax  year.  The  Audit 
Committee  also  supervised  an  internal  review  of  the 
organisation of tax workstreams in the Bank, including tax 
strategy, tax risk and transfer pricing policy.

to 

incentivise 

in  tax  regulation. 

Deferred tax
Another  focus  area  of  the  Audit  Committee  has  been 
the  treatment  of  deferred  tax  balances  under  Georgian 
In  2016,  the  Georgian 
changes 
government  enacted  changes 
the 
reinvestment  of  corporate  profits.  The  new  code  will 
impact the recognition and measurement principles of the 
Group’s income tax and also affects the Group’s deferred 
income tax assets/liabilities. This law was due to come into 
effect for the banking sector from January 2019 but a later 
amendment postponed tax relief for reinvested profit from 
January  2019  to  January  2023  for  financial  institutions. 
This amendment has resulted in a GEL17.4M expense on 
the profit and loss statement and a GEL 5.1M reduction in 
equity in 2018.  However, when enacted this potentially tax-
free reinvestment of future profits, assuming the same or 
similar dividend payout,  will nonetheless have a positive 
effect on lowering the Group’s future effective tax rate by 
several percentage points, beginning in 2023.

National Bank of Georgia Investigation 
The Audit Committee was actively involved in the review and 
response to the recent inspection by the NBG and related 
actions  by  the  Georgian  Office  of  Public  Prosecution  of 
certain  transactions  which  took  place  in  2007  and  2008. 
As  independent  directors,  we  have  taken  all  appropriate 
legal advice with regard to our responsibilities and actions 
in this scenario. The Audit Committee has worked closely 
with  advisors,  directors  and  the  governance  authorities  in 
the Bank in order to reach informed conclusions. Further 
details of the inspection are outlined on page 68.

EXTERNAL AUDIT QUALITY, TENDER 
ASSESSMENT AND REAPPOINTMENT   
As  noted  earlier,  the  Audit  Committee  is  responsible 
for  the  assessment  of  the  performance,  objectivity  and 
independence of the External Auditor and the delivery of a 
quality audit. Each year the Audit Committee is required to 
consider the reappointment of the auditors, the suitability 
of the lead engagement partner as well as the wider audit 
team and the remuneration and terms of engagement for 
the  chosen  auditor.    This  consideration  has  gained  our 
focus since UK implementation of the EU Audit Regulations 
for Public Interest Entities. Given the incorporation of the 
Company and associated premium listing on the London 

Stock Exchange in 2016, the audit rotation rules permitted 
the 10-year ”audit clock” for the mandatory tendering of 
the Group audit to be re-set, to start in that year, obviating 
any  requirement  for  a  mandatory  audit  tender  in  the 
foreseeable future.  

Nevertheless,  PwC  has  been  the  Group’s  and  the 
Company’s  external  auditor  since  2008  and  2016 
respectively.      Therefore,  the  Committee  held  extensive 
discussions during the year on the merits and demerits of 
putting the Company’s audit out for tender.  Consequently 
the  Audit  Committee,  reporting  to  the  Board,  embarked 
on a series of discussions during the year with three other 
major  international  accounting  firms  and  conducted  a 
benchmarking exercise in respect of the potential appetite, 
skillset  and  likely  fees  proposed  by  other  firms  were 
they to take over our audit. We concluded that a superior 
offering at more competitive rates was not yet on offer.  In 
particular, we regret that more ‘Big Four’ audit firms are not 
yet adequately resourced in the Georgian market, although 
we do observe an encouraging trend in this direction.  The 
Audit  Committee  carried  out  a  formal  External  Auditor 
Assessment  Review  in  late-2018,  which  confirmed  our 
view that PwC continue to perform satisfactorily.

In  addition  we  held  a  series  of  relationship  meetings 
with  PwC  in  both  London  and  Tbilisi  to  discuss  potential 
improvements in terms of their commitment to the Group 
especially  of  resources  from  their  wide  international 
network  of  subject  matter  experts  as  well  as  their  fee 
charging  metrics.    The  Audit  Committee  collectively 
concluded,  with  the  concurrence  of  the  Board,  that  we 
had reached a satisfactory understanding with PwC.  We 
also discussed and agreed that the combination of a new 
lead  engagement  partner  in  London  for  the  Company’s 
audit and a relatively new lead partner for the Bank’s audit 
would  give  us  sufficient  assurance  over    ‘fresh  pairs  of 
eyes’ and reduce any risk of over-familiarity.  We will review 
again the case for and against a formal audit tender during 
2019/2020 and will make a decision at that time based on 
the  Board’s  continuing  satisfaction  with  the  service  and 
value offered by our incumbent auditor. In the meantime, 
we will take an even more sceptical view of allowing PwC 
to undertake any non-audit work that is not inherently tied 
to its role as our external auditor.

We  have  discussed  with  PwC  the  investigation  by  the 
National Bank of Georgia into events of 2007/8, and agreed 
certain follow up actions. PwC confirm to us that they have 
undertaken  additional  audit  procedures,  which  confirm 
their  original  audit  risk  assessment  related  to  internal 
controls and related party transactions. On this basis, the 
Committee  and  PwC  are  both  satisfied  that  there  is  no 
further evidence to suggest similar transactions that would  
affect the audit opinion. Given the above considerations, it is 
our belief that the Company has complied for the financial 
year under review with the requirements of The Statutory 
Audit Services for Large Companies Market Investigation 
(Mandatory  Use  of  Competitive  Tender  Processes  and 
Audit Committee Responsibilities) Order 2014.

TBC BANK annual report and accounts 2018

161

AUDIT COMMITTEE REPORT CONTINUED

EXTERNAL AUDITOR FEES, INDEPENDENCE 
AND PROVISION OF NON-AUDIT SERVICES 
PwC provide the financial audit both for the Company and 
the Bank. In 2018 fees to PwC for total contracted audit-
related  work  for  the  Group  totalled  approximately  (using 
year end exchange rates) US$771,200 net of taxes of which 
nearly 28% was for the Company’s audit and the rest for 
the  Bank’s.    For  our  2019  audit,  subject  to  confirmation 
and  shareholders’  approval  of  their  reappointment,  we 
continue to discuss with PwC the audit fees and additional 
resource commitment from them. 

As  a  committee,  we  are  following  closely  the  extensive 
debate  and  multiple  commissioned  official  reports 
concerning UK audit quality, competition and regulations. 
We  await  the  outcome  of  these  studies  and  also  any 
regulatory impact of Brexit given potential changes to EU 
rules in relation to audit. In the meantime all four major UK 
audit firms have announced that they broadly support a ban 
(most likely from 2020) on UK auditors selling consultancy 
services to their audit clients.

The Audit Committee is rigorous in ensuring that all non-
audit assignments to our External Auditor do not jeopardise 
the  latter’s  proper  independence  of  judgement.  We  will 
typically  use  our  External  Auditor  only  where  such  non-
audit services are required by legislation to be undertaken 
by  the  incumbent  auditor  or  where  the  service  is  an 
immediate  ‘by  product’  of  the  audit  process.  Essentially, 
all  such  engagements,  without  exception  or  derogation, 
are first recommended by the CFO and must be approved 
in  advance  by  the  Audit  Committee  and  we  will  only  use 
PwC for non-audit (and of course non-prohibited) services 
where there is either a clear synergy with their audit role or 
where they offer superior competence or materially better 
commercial terms. We have a system in place for precisely 
tracking  procurement  and  tendering  for  all  non-audit 
fees however small.  As noted, we have already agreed to 
minimise all non-audit work contracted with our External 
Auditor. 

In  terms  of  non-audit  services  (NAS),  in  2018  PwC  were 
engaged  only  for  the  certification  of  financial  covenants 
and the fees for NAS amounted to a negligible sum, less 
than $10,000 and less than 1% of audit services in 2017 and 
2018 .  Total spend with all non-PwC audit firms amounted 
to  approximately  $0.5M  (excluding  taxes)  of  which  part 
related to audit of various small entities within TBC Group 
and most was for consultancy-type projects. The Company 
made  an  effort  to  broaden  its  relevant  service  providers 
beyond the ‘Big Four’ and we paid some $0.1M to smaller 
international accountancy firms.  The largest single non-
audit  spend  item  was  paid  for  due  diligence  in  relation 
to  Nikoil  Bank,  the  Azeri  firm  with  which  TBC  Kredit  is 
merging in that country, and other significant items related 
to tax audits and backtesting of our IFRS9 models, other 
IFRS  automation  projects,  budgeting  and  profitability 
automation process as well as valuation of real estate as 

162

TBC BANK annual report and accounts 2018

collateral for our loans. Contracts were shared between 5 
different firms beyond PwC.  We will continue to work with 
other firms not only to preserve auditor independence but 
to build relations and user experience with these firms that 
may be useful when we come to tender our audit contract 
in due course. 

(in 

in  writing 

PwC  have  confirmed 
their  annual 
‘independence letter’) both their independence and that no 
‘blacklisted’  prohibited  non-audit  services  were  provided 
during  the  course  of  2018.  Reviewing  and  ensuring  the 
continuation  of  the  independence  and  objectivity  of  PwC 
as  our  external  statutory  auditors  is  an  important  factor 
in  fulfilling  our  governance  procedures  as  an  Audit 
Committee  and  is  equally  monitored  by  PwC,  who  have 
their  own  processes  for  pre-approving  any  non-audit 
services that they may be invited to provide.  

We  remain  satisfied,  taking  account  also  of  the  views  of 
Internal Audit and Management, that PwC have a robust 
process for maintaining independence and monitoring such 
compliance  in  accordance  with  the  FRC  Revised  Ethical 
Standard  2016.  In  our  view,  as  formally  confirmed  in  a 
Committee meeting resolution in December, PwC continue 
to  offer  an  independent,  professional  and  cost-effective 
service  that  is  capable  of  detecting  irregularities  leading 
to material misstatements in the financial statements and 
have brought to bear an appropriate degree of professional 
scepticism.  Any  potential  threats  to  auditor  objectivity, 
such  as  overfamiliarity  or  self-review  are  constrained  by 
existing  safeguards.  In  particular,  we  are  convinced  that 
the  objectivity  of  the  lead  audit  engagement  partner  and 
audit staff is not impaired. We reached this conclusion on 
the basis of PwC’s openness to challenge, our perception 
of  their  proper  independence  from  Management  and 
absence of any material prior year financial restatements. 
We  are  satisfied  that  the  markets  and  models  to  which 
valuations  are  marked  have  liquidity  and  transaction 
profiles  that  are  adequate  and  sufficiently  robust.    We 
believe that all off balance sheet and contingent liabilities 
have been sufficiently identified and disclosed in sufficient 
detail.

INTERNAL AUDIT GOVERNANCE
The  Committee  has  continued 
its  detailed  dialogue 
with  Internal  Audit  (“IA”)  during  the  year.  The  Audit 
Committee relies heavily on IA to provide an objective and 
professionally sceptical view of how the Bank is handling 
a number of key financial and non-financial reporting and 
record-keeping  tasks.  Whilst  primary  responsibility  to 
manage risk always resides with Management, IA’s role, as 
the “third line of defence”, is to identify potential problems 
and recommend ways of improving risk management and 
internal  controls.  The  Audit  Committee  meets  regularly 
with  the  Head  of  IA  (Chief  Audit  Executive  (“CAE”))  with 
no  management  present.  The  CAE  always  attends  the 
entirety of our Audit Committee meetings. The Chairman 
of  the  Audit  Committee  is  in  at  least  monthly  (and  often 

weekly)  contact  with  the  CAE,  who  functionally  reports 
unambiguously  to  him.  Given  the  overlap  of  particularly 
operational  risk  issues,  the  CAE  is  now  invited  to  attend 
also meetings of the Bank’s Risk Committee.

We are satisfied that IA has sufficient human and financial 
resources to perform its role and the Audit Committee has 
where  necessary  requested  additional  funds  for  them  to 
purchase  the  training  and  tools  (e.g.  specialist  software) 
necessary  for  them  to  function  effectively.  Recently  we 
hired a new internal auditor for IT risk who has a strong 
background in information security. The Audit Committee 
requires  all  IA  executives  to  attend  training  including  for 
relevant  international  (Certified  Internal  Auditor)  exams. 
Recently, the senior team attended training in London at 
the Chartered Institute of Internal Auditors.  Experienced 
internal audit resources are a finite skill pool in Georgia but 
we are lucky to have a competent team.

in 
IA’s  Audit’s  Charter  was  reviewed  and  approved 
December  2018,  largely  unchanged  from  the  previous 
Charter. The Audit Committee routinely reviews IA’s remit, 
annual  and  rolling  five  year  plans,  provides  feedback  on 
it  and  authorises  any  changes  to  its  scope.  We  provide 
targets for and formal assessment of IA and ensure that it 
is effective and suitably embedded in the organisation. The 
CAE routinely attends (as observer) monthly Management 
Board meetings, makes an extensive quarterly submission 
to  the  Audit  Committee  and  delivers  a  formal  status 
report  on  its  work  at  every  Board  meeting.  The  Audit 
Committee solely determines Internal Audit’s budget and 
compensation  including  variable  bonus  payments  to  the 
CAE and her staff; the Audit Committee is also responsible 
for  supervising 
the  annual  personal  performance 
assessment  of  the  CAE  drawing  on  input  from  peers, 
direct  reports  and  senior  management  including  the 
CEO  and  CFO.    The  Audit  Committee  has  conducted  an 
assessment  confirming  the  objectivity  and  independence 
of the CAE and has also concluded that the activities of IA 
are undertaken with sufficient arms-length independence 
from  Management  and  are  free  from  any  interference 
in  determining  the  scope  of 
internal  auditing,  the 
performance of IA’s work and communication of its results.

We believe that IA has not only established its independence 
from  Management  but  feels  properly  empowered  and 
motivated to do its job.  It is respected by Management and 
of use to them, its value reflected in the latter’s proactive 
requests (with sign off from the Audit Committee) for their 
involvement in various projects and investigations. 

the  Audit  Committee  conducted  an 
During  2018 
assessment  of 
the 
department  is  suitably  structured  and  proactively  meets 
its  assurance  objectives.  We  are  in  compliance  with  the 
vast majority of the best practice targets established by the 

function  concluding 

that 

IA’s 

Chartered  Institute  of  Internal  Auditors  in  its  September 
2017  guidance  on  effective  internal  audit  in  the  financial 
services  sector.  We  supervised  the  Bank’s  first  ever 
External Quality Assessment of our IA function which was 
recently completed by a ‘Big Four’ consultant (following a 
tender to multiple candidate firms both within and beyond 
the Big Four).  We were reassured by the results in terms 
of  conformity  with  the  Code  of  Ethics  and  International 
Standards  for  the  Professional  Practice  of  Internal 
Auditing.  Various recommendation were made and will be 
implemented, in particular we noted the recommendation 
for  more  regular  high-level  alignment  between  IA  and 
other assurance providers, notably the chief risk and chief 
compliance officers.

IA have delivered their annual assurance statement  which 
sets out the CAE’s opinion together with the summarised 
reports  of  the  internal  audit  work  performed  during  the 
year and a summary of audit performance in comparison 
to the plan and an assessment of compliance with auditing 
standards.

INTERNAL AUDIT PROJECTS
AND EVOLUTION
IA seeks to complete audits of all the Bank’s key operating 
units  on  a  regular  recurring  basis  structured  through 
a  rolling  audit  plan  agreed  in  advance  with  the  Audit 
Committee. Such planned audits continued throughout the 
year and 99% of all pre-agreed internal audit assignments 
were  completed  in  2018.    We  track  very  closely  all 
deficiencies  both  in  terms  of  severity  and  trend  and 
scrutinise  remediation  follow-up  with  historic  analyses 
being  carefully  maintained.  Units  of  the  Bank  which 
showed weaknesses are routinely re-inspected to confirm 
if  improvements  have  been  made  and  the  Committee 
updated on the results of these repeat audits; the re-audit 
of TBC Pay in 2018 is a good example of this practice. The 
Committee was pleased to note that in 2018 there was a 
further improvement in the rate and speed of remediation 
of identified IA deficiencies.

The Audit Committee is overseeing a project to move the 
Internal  Audit  function  towards  a  more  ‘agile’  approach.  
We  are  seeking  to  use  root  cause  analysis  to  develop 
more themed reports, prioritising the higher risk areas of 
the Bank and responding even more rapidly to emerging 
issues,  undertaking  special  deep-dive 
investigations 
(particularly arising from situations where the Bank may 
have  heightened  vulnerability  or  has  been  the  victim  of 
fraud)  and  ensuring  that  IA  is  able  to  identify  systemic 
control  vulnerabilities  and  to  add  more  strategic  value.  
Capitalising on new software tools, we will be shifting the 
emphasis  from  heavily-documented  audits  in  search  of 
findings  to  a  more  outcome-driven  approach  delivering 
‘right-sized’  audits,  balancing 
value  preservation 
(assurance)  with  value  creation  (advisory).      We  hope  to 
apply the power of data to deliver ‘intelligent audit’.

TBC BANK annual report and accounts 2018

163

AUDIT COMMITTEE REPORT CONTINUED

In addition to its regular workload, there were a number 
of one-off projects commissioned by the Audit Committee 
from IA in 2018. For example, we asked them to re-validate 
identification/reporting  processes  around  capturing  and 
disclosing related party lending and anti-money laundering 
procedures  within  the  Group,  including  the  ultimate 
destination  of  approved  loans.  We  also  requested  IA  to 
confirm  the  adherence  of  the  Bank  to  its  approved  Risk 
tolerances. In addition to these assignments, IA conducted 
special audits into a number of important areas some of 
them for the first time, notably TBC Insurance (the newly 
acquired  and  fast-expanding  subsidiary  of  the  Company 
where some process were inherited from the previously-
acquired Kopenbur company) and TBC Leasing and also, 
as noted, a follow-up review of TBC Pay to confirm process 
improvements  had  been  completed  after  some  frauds 
were  previously  uncovered  in  this  subsidiary.    Reviews 
were  also  undertaken  into  the  Bank’s  Procurement,  HR, 
E-Commerce,  SWIFT  security  compliance  and  Treasury 
functions.

Towards the end of the year, we asked IA to undertake its 
first formal review of culture and behaviour within the Bank. 
As non-executive directors of a company, it can at times be 
a challenge to remain cognisant of the prevailing culture at 
lower levels of an organisation. It is at these levels of the 
organisation that the opportunity, incentives and pressures 
for  staff  to  commit  dishonest  acts  or  to  by-pass  critical 
procedures  and  even  to  rationalise  such  behaviour,  can 
arise. Therefore, the Audit Committee considers that such 
a cultural audit is essential to monitoring behavioural and 
operational  risks  presented  by  the  Bank’s  most  valuable 
asset, its human capital, and to ensuring that employees 
‘live’  the  ethical  values  espoused  by  the  Company.  As  of 
January  2019,  the  IA  includes  ethics-related  evaluation 
within  every  audit  engagement.  The  Board  and  Audit 
Committee of the Company have agreed that the RECC will 
supervise the ongoing monitoring of behavioural standards 
as part of its formal ethics remit.

We  discussed  the  international  expansion  plans  of  the 
Bank  (notably  in  Azerbaijan  and  Uzbekistan)  and,  whilst 
these remain in formative stages, we are taking steps to 
ensure that the high standards within the Bank in Georgia 
are  replicated  across  these  countries  some  of  which  we 
are aware have a country-wide raised level of operational 
risk.    Our  CAE  is  already  spending  some  time  overseas 
and will act as an observer on the Audit Committee of the 
bank  that  we  are  in  the  process,  subject  to  licensing,  of 
establishing in Uzbekistan.  On a wider issue, we are aware 
of the strains that international expansion can potentially 
place on the controls and finance team of the Group and 
are taking steps to ensure that competent resources are in 
place to cope with the extra workload involved.

164

TBC BANK annual report and accounts 2018

CONTROL ENVIRONMENT 
A  sound  system  of 
internal  control  contributes  to 
safeguarding  the  best  interests  of  all  stakeholders  and 
the  Company’s  assets  and  liabilities.  Management  is 
responsible  for  establishing  and  maintaining  adequate 
internal  controls  over  the  capturing,  processing  and 
reporting of financial information but the Audit Committee 
has responsibility for ensuring the effectiveness of these 
controls and for confirming that they are sufficiently robust 
to cope with changing economic conditions and continued 
strong  growth  in  the  Bank.  We  evaluate  Management’s 
identification  of  fraud  risk  and  implementation  of  anti-
fraud  measures  and  also  supervise  investigation  of  any 
alleged or suspected frauds brought to our attention. We 
seek to establish the right ‘tone at the top’ and to assess 
whether the Company is a high integrity organisation from 
top to bottom. The Board as a whole continuously monitors 
the Bank’s internal control systems with Audit Committee 
and RECC sharing a coordinated focus on controls relating 
to  financial,  compliance,  operational  resilience,  cyber 
security and data integrity risks.

The  Committee  regularly  reviews  progress  in  this  vital 
discipline  and  alerts  the  CEO,  CFO,  divisional  heads  and 
if  necessary  the  full  Board  where  it  occasionally  sees 
intractable  problems  and  insufficient  commitment  to 
continuous  process  improvement.  The  Audit  Committee 
was  pleased  to  note  that  in  2018  there  was  a  further 
improvement  (varying  somewhat  by  division)  in  the  rate 
and speed of remediation of identified IA deficiencies, and 
the Bank is implementing more methods for automating 
procedures  which  reduce  the  risks  of  human  error  or 
malpractice and also deliver cost-saving benefits. 

In  accordance  with  our  mandate,  we  have  reviewed  the 
robustness  of  the  Bank’s  controls,  working  with  our 
External  Auditors,  our  Operational  Risk  department  and 
Internal Audit. In the opinion of the Committee, there is a 
proper system and allocation of responsibilities for day to 
day monitoring of financial controls within the Group and no 
significant systemic failings or weaknesses. We have also 
considered the risk of executive override of controls, and 
discussed  with  PwC  their  assessment  of  this  mandatory 
significant audit risk. We ensure that the remuneration of 
senior and middle management is calibrated so that they 
are not incentivised to take unhealthy short-term risks to 
generate personal rewards. 

We  note  that    the  only  non-standard  representations  
requested  from  or  provided  to  PwC  in  respect  of  the 
“management representation letter” signed by the Group’s 
CEO,  CFO,  CRO  and  Head  of  Corporate  and    Investment 
Banking,  relate  to  the  NBG  inspection.  Also  additional 
representations  have  been  requested  by  PWC  from  the 
Chairman  and  deputy  Chariman  of  the  board.  Together 
with the RECC, we have also received regular updates from 
the Chief Compliance Officer on the implementation of the 
Bank’s  compliance  programme  which  we  consider  to  be 
sufficiently robust.

We  are  in  the  process  of  instituting  a  new  Internal  Audit 
scoring system that sets clear thresholds on what level of 
‘failure’ is unacceptable and which processes demand zero 
failure  rates.  The  CEO’s  variable  compensation  is  partly 
determined  by  his  score  for  meeting  agreed  leadership 
metrics  which  include  support  for  resolution  of  negative 
Internal Audit findings.

Notwithstanding improved controls, the Audit Committee 
last year was made aware of and supervised investigations 
into a number of fraud cases which in aggregate amounted 
to approximately US$850,000 with net losses amounting to 
a  smaller  amount  after  insurance  and  recoveries.    Most 
of  these  losses  related  to  fraudulent  disbursements  by 
loan  officers  based  on  false  documentation  and  controls 
have  been  further  tightened  in  this  area.    A  quarter  of 
losses  arose  in  TBC  Pay.    After  every  noted  fraud  event 
larger than US$20,000, Management conducts a full post-
mortem  which  is  shared  with  the  Audit  Committee  and 
often the full Board (as well as the CEO and divisional head 
responsible)  in  order  that,  where  necessary,  any  lessons 
are  learnt,  so  as  to  avoid  any  future  repeat  events.  The 
Audit Committee has directly discussed all larger frauds 
with senior management and is confident that the CEO and 
his deputies have taken full ownership of the issues and 
rectified  any  vulnerabilities  arising.  Our  experience  over 
the course of 2018 suggested that typically our processes 
were  watertight  but  had  not  been  fully  followed  due  to 
human error or deliberate malfeasance. On each occasion, 
the Audit Committee was promptly notified in accordance 
with escalation procedures. 

In  2018  the  Committee  liaised  closely  with  the  RECC  to 
undertake  a  deep-dive  into  Operational  Risk  structures 
within  the  Bank,  working  with  the  new  head  of  this 
department.  One  of  the  conclusions  of  this  work  was 
the  need  for  a  more  streamlined  approach  to  managing, 
investigating  and  reporting  fraud  risk  events  given  some 
historic dispersion of responsibilities in this regard. 

As a matter of policy, the Audit Committee has sought this 
year  to  prioritise  oversight  of  all  the  Bank’s  subsidiaries 
with  additional  reporting  to  central  functions,  whilst  not 
diminishing the authority of subsidiary executives. We are 
rolling  out  best  practice  policies  universally  across  the 
Group and these are ‘policed’ accordingly by Internal Audit. 

In 2016 the Bank’s ‘whistleblowing’ or anonymous hotline 
for staff and external entities went live, alerting the Bank 
to  any  potentially  unsatisfactory  practices  relating  to 
customers, other third party entities and our employees. 
Arrangements  are 
for  proportionate  and 
independent investigation of all such cases and appropriate 
follow up actions. The Audit Committee as well as RECC 
reviews each reported case on an at least quarterly basis. 
Our  experience  over  2018  has  been  that  many  of  these 
cases have been minor in scale and nature, and typically 
related  to  regular  customer  complaints  (profiled  as 

in  place 

whistleblowing  events  to  raise  the  level  of  attention)  and 
breaches  of  the  Group’s  behavioural  code  of  conduct  or 
have involved low-level disclosure of confidential customer 
information; few have been vexatious and almost all have 
been  worthwhile  ‘alarms’.  Most  importantly,  we  believe 
that our employees and customers have come to realise 
that ‘speaking up’ is valued and taken seriously. 

The Audit Committee works closely with the Remuneration 
Committee,  where  we  have  a  majority  of  overlapping 
members.    We  are  comfortable  that  the  compensation 
policies and practices for top executives are appropriate for 
maintaining a robust control environment and consistent 
with good stewardship. As stated, the CEO’s compensation 
is partly linked to a Leadership KPI which includes as one 
of its key elements an “Internal Audit Engagement” factor 
and since May 2018 the Bank’s branch directors have also 
had  an  operational  risk  mitigation  KRI  attached  to  their 
remuneration. 

IT, CYBER-SECURITY AND DATA PROTECTION 
The  Audit  Committee  has  supervised  an  internal  cyber 
‘health check’ and ‘gap analysis’ and concluded that, whist 
there are areas for improvement (with a plan to address 
these),  the  risk  environment  is  satisfactory  and  that  we 
have  sufficient  prevention,  detection  and  containment 
practices  in  place.  In  line  with  the  adoption  of  General 
Data  Protection  Regulation  (GDPR)  from  May  2018,  the 
Committee working with its Risk Committee counterpart 
has taken measures, particularly in relation to its overseas 
customers  and  employees,  to  ensure  that  the  Bank 
complies in full with GDPR.  We note that even historically 
there was very limited export of the Bank’s data outside its 
non-EU operational markets.

The  Bank  has  established  some  cyber-risk  insurance 
cover but is fully conscious that this area of insurance is 
evolving,  only  partial  in  protection  and  no  substitute  for 
having rigorous data policies in place.  We are anticipating 
GDPR equivalent laws coming into force in Georgia and are 
taking steps to be fully prepared for this.  Georgia has just 
appointed a new data regulator, the Office of the Personal 
Data Protection Inspector (PDP), who we understand are 
currently working on amendments to the local law in order 
to align it with the EU’s GDPR. Safeguarding of customer 
data remains a paramount concern for all of us.

The  Group’s  Management  continuously  seeks  to  raise 
cyber-security  risk  standards  within  the  organisation 
requiring  almost  all  employees  to  pass  an  IT  security 
awareness  test  covering  vital  vulnerabilities  such  as 
access control. 

TBC BANK annual report and accounts 2018

165

AUDIT COMMITTEE REPORT CONTINUED

Following the IT governance review in 2017 at the behest 
of the NBG, in 2018 we commissioned a major American 
IT  consulting  company  to  undertake  an  IT  governance 
maturity audit, in order to understand better the current 
level of alignment between ‘business’ and IT and to identify 
any potential gaps and related improvement actions.  This 
looked,  inter  alia,  into  whether  IT  was  managing  risks 
correctly.  The conclusion of this study was encouraging. 
A  high  level  of  awareness  of  the  execution  challenges  in 
the  IT  change  environment  and  confirmation  that  the 
Bank is receiving value from IT was found. However, there 
remains scope for further IT governance improvement in 
achieving IT transformation goals, particularly in relation 
to  leveraging  big  data  and  advanced  analytics.    These 
improvements are being implemented. 

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TBC BANK annual report and accounts 2018

INDEPENDENT AUDITORS’ REPORT TO THE MEMBERS OF TBC BANK GROUP PLC

REPORT ON THE AUDIT OF THE FINANCIAL STATEMENTS
Opinion
In our opinion, TBC Bank Group PLC’s group financial statements and parent company financial statements (the “financial 
statements”):

  give a true and fair view of the state of the group’s and the parent company’s affairs as at 31 December 2018 and of the 

group’s profit and the group’s and the parent company’s cash flows for the year then ended;

  have been properly prepared in accordance with International Financial Reporting Standards (IFRSs) as adopted by the 
European Union and, as regards the parent company’s financial statements, as applied in accordance with the provisions of 
the Companies Act 2006; and

  have been prepared in accordance with the requirements of the Companies Act 2006 and, as regards the group financial 

statements, Article 4 of the IAS Regulation.

We have audited the financial statements, included within the Annual Report, which comprise the: 

  Consolidated and Separate Statements of Financial Position as at 31 December 2018;
  Consolidated Statement of Profit or Loss and Other Comprehensive Income for the year then ended; 
  Consolidated and Separate Statements of Cash Flows for the year then ended; 
  Consolidated and Separate Statements of Changes in Equity for the year then ended; and 
  Notes to the financial statements, which include a description of the significant accounting policies.

Our opinion is consistent with our reporting to the Audit Committee.

Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (“ISAs (UK)”) and applicable law. Our 
responsibilities under ISAs (UK) are further described in the Auditors’ responsibilities for the audit of the financial statements 
section of our report. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for 
our opinion.

Independence
We remained  independent of the group in accordance  with  the  ethical requirements that  are relevant to our audit of the 
financial statements in the UK, which includes the FRC’s Ethical Standard, as applicable to listed public interest entities, and 
we have fulfilled our other ethical responsibilities in accordance with these requirements.

To the best of our knowledge and belief, we declare that non-audit services prohibited by the FRC’s Ethical Standard were not 
provided to the group or the parent company.

Other than those disclosed in note 33 to the financial statements, we have provided no non-audit services to the group or the 
parent company in the period from 1 January 2018 to 31 December 2018.

Our audit approach

Overview
  Overall group materiality: GEL 25.5 million (2017: GEL 19.7 million), based on 5% of profit before tax.
  Overall parent company materiality: GEL 15.5 million (2017: GEL 14.7 million), based on 1% of total assets.
  Our scoping was driven by legal entity contribution to profit before tax and also by geographical location. This approach also 
ensures that we align our resources with the location of the key financial reporting functions and material operations of 
the group. We also considered overall coverage in assessing the appropriateness of our scoping. Our primary location for 
scoping purposes is Tbilisi, Georgia.

  The key audit matters which were of most significance in the audit of the consolidated financial statements were credit 

losses of loans and advances to customers, and matters related to the National Bank of Georgia investigation.

  There were no key audit matters to report on the audit of the parent company financial statements.

The scope of our audit
As part of designing our audit, we determined materiality and assessed the risks of material misstatement in the financial 
statements. In particular, we looked at where the directors made subjective judgements, for example in respect of significant 
accounting estimates that involved making assumptions and considering future events that are inherently uncertain.

TBC BANK annual report and accounts 2018

167

INDEPENDENT AUDITORS’ REPORT
TO THE MEMBERS OF TBC BANK GROUP PLC CONTINUED

Capability of the audit in detecting irregularities, including fraud
Based on our understanding of the group and the legal, regulatory and banking industry in which it operates, we identified 
that the principal risks of non-compliance with laws and regulations related to breaches of the rules of the National Bank 
of Georgia, and we considered the extent to which non-compliance might have a material effect on the group and parent 
company financial statements. We address this as a Key Audit Matter below. We also considered those laws and regulations 
that have a direct impact on the financial statements such as the Companies Act 2006, the Listing Rules and UK and local tax 
legislation. 

We evaluated management’s incentives and opportunities for fraudulent manipulation of the financial statements (including 
the risk of override of controls), and determined that the principal risks were related to management bias in accounting 
estimates. The group engagement team shared this risk assessment with the component auditors referred to in the scoping 
section of our report below, so that they could include appropriate audit procedures in response to such risks in their work. 
Audit procedures performed by the group engagement team and/or component auditors included:

  Enquiries of management, including the group’s Chief Legal Counsel, and Internal Audit, in relation to known or suspected 

instances of non-compliance with laws and regulations and fraud;

  Evaluation and testing of the operating effectiveness of management’s controls designed to prevent and detect fraud and 

errors in financial reporting;

  Assessment of matters reported on the group’s whistleblowing helpline and the results of management’s investigation of 

such matters;

  Observing the effectiveness of key governance committees and reviewing management information presented at these 

meetings;

  Reading key correspondence with regulatory authorities and legal advisors;
  Challenging assumptions and judgements made by management in their significant accounting estimates, in particular in 

relation to the impairment of loans and advances; and

  Identifying and testing journal entries.

There are inherent limitations in the audit procedures described above, and the further removed that non-compliance with 
laws and regulations is from the events and transactions reflected in the financial statements, the less likely we would become 
aware of it. Also, the risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting one 
resulting from error, as fraud may involve deliberate concealment by, for example, forgery or intentional misrepresentations, 
or through collusion.

We did not identify any key audit matters relating to irregularities, including fraud.

Key audit matters
Key audit matters are those matters that, in the auditors’ professional judgement, were of most significance in the audit of the 
financial statements of the current period and include the most significant assessed risks of material misstatement (whether 
or not due to fraud) identified by the auditors, including those which had the greatest effect on: the overall audit strategy; the 
allocation of resources in the audit; and directing the efforts of the engagement team. These matters, and any comments we 
make on the results of our procedures thereon, were addressed in the context of our audit of the financial statements as a 
whole, and in forming our opinion thereon, and we do not provide a separate opinion on these matters. This is not a complete 
list of all risks identified by our audit. 

The key audit matters below relate to the group. There are no matters that impact the parent company only.

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TBC BANK annual report and accounts 2018

Key audit matter

How our audit addressed the key audit matter

Credit losses of loans and advances to customers

Refer to pages 156 to 166 (Audit Committee Chair’s report), 
pages 183 to 204 (Summary of Significant Accounting 
Policies), page 204 to 205 Critical Accounting Estimates), 
and pages 212 to 223 (note 9: Loans and Advances to 
customers).

We focused on this area as the management estimates 
regarding impairment of loans are complex and require 
a significant degree of judgement, which increased with 
implementation of expected credit loss (‘ECL’) approach 
effective from 1 January 2018 as required by IFRS 9 
Financial Instruments.

Credit loss allowances represent management’s best 
estimate of expected credit losses (‘ECL’) within each 
portfolio at the balance sheet date. 

Under IFRS 9 management is required to determine 
ECLs that may occur over either a 12 month period or the 
remaining life of an asset, depending on the categorisation 
of the individual asset. This categorisation is determined 
by an assessment of whether or not there has been a 
significant increase in credit risk (‘SICR’) of the borrower 
since loan origination. It is also necessary to consider the 
impact of different future macroeconomic conditions in the 
determination of ECLs.

Management has designed and implemented a number 
of models to achieve compliance with the requirements 
of IFRS 9. Among others, management has applied 
judgement in situations where past experience was not 
considered to be reflective of future outcomes due to 
limited or incomplete data. As a result, we consider that 
this represents a key audit matter. 

We consider the appropriateness of the model 
methodologies and the following judgements used in the 
determination of the modelled ECL to be significant:

  Setting of appropriate criteria for what represents an SICR; 
  Judgements and assumptions applied in the 

determination of loss given default (‘LGD’) and 
probability of default (‘PD’); and

  Assessment of model limitations and use of post model 
adjustments (‘PMAs’) if required to address such risks.

We understood and evaluated the design of the key 
controls over the determination of ECLs and tested their 
operating effectiveness. These controls included among 
others:

  Model performance monitoring controls, including 
testing model estimates against actual outcomes;

  Review and approval of the key judgements and 

assumptions used for determining an SICR, LGDs and PDs;

  Controls over the completeness and accuracy of data 

flow between systems;

  Manual controls over parameters calculation by the 

calculation engine;

  Manual controls over designation of exposures as 

restructured.

We noted no exceptions in the design or operating 
effectiveness of the above controls. 

We assessed whether the IFRS 9 ECL model 
methodologies developed by management are appropriate, 
making use of our credit risk modelling experts and our 
industry knowledge. This included an evaluation of the 
criteria set by management for determining whether 
there had been a significant increase in credit risk 
(‘SICR’), and the judgements and assumptions applied 
in determination of LGDs and PDs. We also critically 
evaluated management’s assumptions in response to data 
limitations, focusing on long-term PDs. We concluded that 
management’s judgements in deriving LGDs and PDs were 
reasonable.

We independently verified the calculation of ECL, and 
assessed whether the ECL calculations were consistent 
with the approved model methodologies.

We critically evaluated key aspects of model monitoring 
and validation (“backtesting” of projected ECL) performed 
by management relating to model performance and 
stability and critically assessed the monitoring results. We 
found no exceptions in this work.

We considered whether PMAs were required to address 
relevant risks that were not captured in the modelled 
provisions. We were satisfied that no PMAs are required.

Based on the procedures performed and the evidence 
obtained, we concluded that management’s judgements 
used in the determination of the ECLs were reasonable.

TBC BANK annual report and accounts 2018

169

INDEPENDENT AUDITORS’ REPORT
TO THE MEMBERS OF TBC BANK GROUP PLC CONTINUED

Matters related to National Bank of Georgia investigation

On 19 November 2018, the National Bank of Georgia 
(‘NBG’) issued a report concerning JSC TBC Bank, the 
main subsidiary of TBC Bank Group plc. The NBG’s report 
relates to its inspection of loans issued to the Bank’s 
clients in 2008. These loans were immediately paid to the 
two founders of the Bank. The clients’ loans were fully 
provided for by the Bank at the end of the same year. 
NBG concluded that, in relation to these transactions, 
the Bank had failed to fully comply with NBG Decree 116 
on “Regulation of Conflicts of Interests and Transactions 
between Bank Administrators and related Parties”. 

The NBG conclusion resulted in a GEL 1.1m fine, 
and required the two founders to step down from the 
Supervisory Board of JSC TBC Bank. The Bank is also 
required to appoint 2 new board members within a period 
of 3 months. 

We focused on the implications of this matter for our audit 
approach and risk assessment, and the appropriateness of 
audit procedures performed with respect to management 
override of controls, related party lending, any material 
unrecorded regulatory fines, and the reliability of 
management representations.

We read the NBG report and other related correspondence 
between NBG and the Bank, in order to understand 
the nature and extent of the NBG conclusions, and we 
considered the impact of these on our audit.

We made inquiries of the founders of the Bank, and other 
Board executives, including Legal Counsel and Head of 
Compliance, to more fully understand the NBG findings 
in detail, including requesting and reviewing additional 
documentation from the Bank’s records. 

We discussed our work with TBC Bank Group plc’s Audit 
Committee, and understood the approach taken by the 
independent directors to fulfil their obligations.

We carried out the following additional audit procedures 
and looked back over the period from 2008:

  We  re-confirmed  our  understanding  of  the  oversight 
in 
and  monitoring  controls  that  management  has 
place  regarding  related  party  transactions.  We  tested 
these  controls  to  assess  whether  they  were  operating 
effectively.

  We examined the loan book data to identify any unusual 
items,  including  any  loans  with  terms  which  appeared 
unusual with respect to commercial terms, for example, 
maturity, interest rate.

  We analysed reported related party credit exposures for 

any unusual terms.

  We examined the list of loans which had been written off, 

and obtained explanations for any unusual items.

  We  tested  a  sample  of  loans  to  assess  whether  funds 
issued  to  borrowers  had  been  used  according  to  the 
approved lending purposes.

  We checked the Bank’s correspondence with NBG.
  We reviewed the work of Compliance and Internal Audit 
in  the  area  of  related  party  procedures,  and  evaluated  
any remediation undertaken by management of  findings 
in this regard.

  We verified that the fine had been correctly accounted for 
in  the  Bank,  and  agreed  it  to  the  payment  made  on  12 
March 2019. 

Based  on  the  audit  procedures  performed,  no  material 
issues were identified.

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TBC BANK annual report and accounts 2018

How we tailored the audit scope
We tailored the scope of our audit to ensure that we performed enough work to be able to give an opinion on the financial 
statements as a whole, taking into account the structure of the group and the parent company, the accounting processes and 
controls, and the industry in which they operate.

TBC Bank Group’s banking and insurance activities are primarily carried out in Georgia, with small subsidiary operations 
in  four  other  countries.  The  Group’s  business  activities  comprise  of  four  segments  for  which  it  manages  and  reports  its 
operating results and financial position, namely Retail Banking, Corporate and Investment Banking and Micro Small and 
Medium Enterprises (‘MSME’) and Corporate Centre.

JSC TBC Bank is the largest subsidiary of the London listed group. Its main operations are Retail and Commercial banking, 
with all significant operations based in Georgia. Accounting functions and management of JSC TBC Bank are primarily based 
in Georgia, and represents 97% of the group assets and 96% of profit before tax. We performed audit procedures over this 
component which is considered financially significant in the context of the group, using a materiality of GEL 24.2 million (2017: 
GEL 18.7 million). We also performed other audit procedures including testing information technology general controls and 
other relevant controls related to financial reporting, to mitigate the risk of material misstatement.

Our audit approach and team was also designed to reflect the structure of the group, and we therefore used component 
auditors from PwC in each of the relevant territories, all of whom are familiar with the relevant businesses in their geographical 
locations, to audit the relevant component that was in scope for the group audit. As part of the planning and execution of 
the audit, the UK audit team visited the significant component in Georgia on several occasions, in order to ensure that the 
procedures  performed  to  support  the  group  audit  were  sufficient  for  our  purposes.  Specific  audit  procedures  were  also 
performed at the UK parent company, mainly related to the presentation of the group financial statements, the consolidation 
process, taxation and elements of laws and regulations specific to the UK. Based on the procedures we performed over the 
reporting units our audit scoping/coverage accounted for 92% of revenue and 98% of total assets of the group.

Materiality
The scope of our audit was influenced by our application of materiality. We set certain quantitative thresholds for materiality. 
These, together with qualitative considerations, helped us to determine the scope of our audit and the nature, timing and 
extent of our audit procedures on the individual financial statement line items and disclosures and in evaluating the effect of 
misstatements, both individually and in aggregate on the financial statements as a whole. 

Based on our professional judgement, we determined materiality for the financial statements as a whole as follows:

Group financial statements

Parent company financial statements

Overall materiality

GEL 25.5 million (2017: GEL 19.7 million).

GEL 15.5 million (2017: GEL 14.7 million).

How we determined it

5% of profit before tax.

1% of total assets.

Rationale for benchmark 
applied

We believe that profit before tax is the 
primary measure used by the shareholders 
in assessing the performance of the 
consolidated Group, and is a generally 
accepted auditing benchmark. 

The parent company is a holding company 
with investments in the subsidiaries 
within the Group. The parent company’s 
performance is measured based on the 
value of these investments, and therefore 
total assets is considered an appropriate 
materiality benchmark.

TBC BANK annual report and accounts 2018

171

INDEPENDENT AUDITORS’ REPORT
TO THE MEMBERS OF TBC BANK GROUP PLC CONTINUED

For each component in the scope of our group audit, we allocated a materiality that is less than our overall group materiality. 
The range of materiality allocated across components was between GEL 24.2 million and GEL 25.5 million. Certain components 
were audited to a local statutory audit materiality that was less than our overall group materiality allocation.

We agreed with the Audit Committee that we would report to them misstatements identified during our audit above GEL1.3 
million (group audit) (2017: GEL 0.9 million) and GEL 0.8 million (parent only) (2017: GEL 0.7 million) as well as misstatements 
below those amounts that, in our view, warranted reporting for qualitative reasons.

Going concern
In accordance with ISAs (UK) we report as follows:

Reporting obligation

Outcome

We are required to report if we have anything material 
to add or draw attention to in respect of the directors’ 
statement in the financial statements about whether the 
directors considered it appropriate to adopt the going 
concern basis of accounting in preparing the financial 
statements and the directors’ identification of any material 
uncertainties to the group’s and the parent company’s 
ability to continue as a going concern over a period of 
at least twelve months from the date of approval of the 
financial statements.

We are required to report if the directors’ statement 
relating to Going Concern in accordance with Listing Rule 
9.8.6R(3) is materially inconsistent with our knowledge 
obtained in the audit.

We have nothing material to add or to draw attention to. 
However, because not all future events or conditions can 
be predicted, this statement is not a guarantee as to the 
group’s and parent company’s ability to continue as a 
going concern. 

We have nothing to report.

Reporting on other information 
The other information comprises all of the information in the Annual Report other than the financial statements and our 
auditors’ report thereon. The directors are responsible for the other information. Our opinion on the financial statements does 
not cover the other information and, accordingly, we do not express an audit opinion or, except to the extent otherwise explicitly 
stated in this report, any form of assurance thereon. 

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, 
consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained 
in the audit, or otherwise appears to be materially misstated. If we identify an apparent material inconsistency or material 
misstatement, we are required to perform procedures to conclude whether there is a material misstatement of the financial 
statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that 
there is a material misstatement of this other information, we are required to report that fact. We have nothing to report based 
on these responsibilities.

With respect to the Strategic Report and Directors’ Report, we also considered whether the disclosures required by the UK 
Companies Act 2006 have been included.

Based on the responsibilities described above and our work undertaken in the course of the audit, the Companies Act 2006 
(CA06), ISAs (UK) and the Listing Rules of the Financial Conduct Authority (FCA) require us also to report certain opinions and 
matters as described below (required by ISAs (UK) unless otherwise stated).

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TBC BANK annual report and accounts 2018

Strategic Report and Directors’ Report
In our opinion, based on the work undertaken in the course of the audit, the information given in the Strategic Report 
and Directors’ Report for the year ended 31 December 2018 is consistent with the financial statements and has been 
prepared in accordance with applicable legal requirements. (CA06)

In light of the knowledge and understanding of the group and parent company and their environment obtained in the 
course of the audit, we did not identify any material misstatements in the Strategic Report and Directors’ Report. (CA06)

The directors’ assessment of the prospects of the group and of the principal risks that would threaten the solvency or 
liquidity of the group
We have nothing material to add or draw attention to regarding: 

  The directors’ confirmation on page 118 of the Annual Report that they have carried out a robust assessment of the 
principal risks facing the group, including those that would threaten its business model, future performance, solvency 
or liquidity.

  The disclosures in the Annual Report that describe those risks and explain how they are being managed or mitigated.
  The directors’ explanation on pages 118-119 of the Annual Report as to how they have assessed the prospects of the 
group, over what period they have done so and why they consider that period to be appropriate, and their statement as to 
whether they have a reasonable expectation that the group will be able to continue in operation and meet its liabilities as 
they fall due over the period of their assessment, including any related disclosures drawing attention to any necessary 
qualifications or assumptions.

We have nothing to report having performed a review of the directors’ statement that they have carried out a robust 
assessment of the principal risks facing the Group and statement in relation to the longer-term viability of the Group. Our 
review was substantially less in scope than an audit and only consisted of making inquiries and considering the directors’ 
process supporting their statements; checking that the statements are in alignment with the relevant provisions of the 
UK Corporate Governance Code (the “Code”); and considering whether the statements are consistent with the knowledge 
and understanding of the Group and parent company and their environment obtained in the course of the audit. (Listing 
Rules)

Other Code Provisions
We have nothing to report in respect of our responsibility to report when:

  The statement given by the directors, on page 119, that they consider the Annual Report taken as a whole to be fair, 
balanced  and  understandable,  and  provides  the  information  necessary  for  the  members  to  assess  the  group’s  and 
parent company’s position and performance, business model and strategy is materially inconsistent with our knowledge 
of the group and parent company obtained in the course of performing our audit.

  The section of the Annual Report on page 159 describing the work of the Audit Committee does not appropriately address 

matters communicated by us to the Audit Committee.

  The  directors’  statement  relating  to  the  parent  company’s  compliance  with  the  Code  does  not  properly  disclose  a 

departure from a relevant provision of the Code specified, under the Listing Rules, for review by the auditors.

Directors’ Remuneration
In our opinion, the part of the Directors’ Remuneration Report to be audited has been properly prepared in accordance 
with the Companies Act 2006. (CA06)

TBC BANK annual report and accounts 2018

173

INDEPENDENT AUDITORS’ REPORT
TO THE MEMBERS OF TBC BANK GROUP PLC CONTINUED

Responsibilities for the financial statements and the audit

Responsibilities of the directors for the financial statements
As explained more fully in the Directors’ Responsibilities Statement set out on page 119, the directors are responsible for the 
preparation of the financial statements in accordance with the applicable framework and for being satisfied that they give a 
true and fair view. The directors are also responsible for such internal control as they determine is necessary to enable the 
preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the directors are responsible for assessing the group’s and the parent company’s ability 
to continue as a going concern, disclosing as applicable, matters related to going concern and using the going concern basis 
of accounting unless the directors either intend to liquidate the group or the parent company or to cease operations, or have 
no realistic alternative but to do so.

Auditors’ responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material 
misstatement, whether due to fraud or error, and to issue an auditors’ report that includes our opinion. Reasonable assurance 
is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a 
material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually 
or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of 
these financial statements. 

A further description of our responsibilities for the audit of the financial statements is located on the FRC’s website at: www.
frc.org.uk/auditorsresponsibilities. This description forms part of our auditors’ report.

Use of this report
This report, including the opinions, has been prepared for and only for the parent company’s members as a body in accordance 
with Chapter 3 of Part 16 of the Companies Act 2006 and for no other purpose. We do not, in giving these opinions, accept or 
assume responsibility for any other purpose or to any other person to whom this report is shown or into whose hands it may 
come save where expressly agreed by our prior consent in writing.

OTHER REQUIRED REPORTING
Companies Act 2006 exception reporting
Under the Companies Act 2006 we are required to report to you if, in our opinion:
  we have not received all the information and explanations we require for our audit; or
  adequate accounting records have not been kept by the parent company, or returns adequate for our audit have not been 

received from branches not visited by us; or

  certain disclosures of directors’ remuneration specified by law are not made; or
  the parent company financial statements and the part of the Directors’ Remuneration Report to be audited, are not in 

agreement with the accounting records and returns. 

We have no exceptions to report arising from this responsibility. 

Appointment
Following the recommendation of the Audit Committee, we were appointed by the directors on 11 August 2016 to audit the 
financial statements for the year ended 31 December 2016 and subsequent financial periods. The period of total uninterrupted 
engagement is 3 years, covering the years ended 31 December 2016 to 31 December 2018.

Jeremy Foster
(Senior Statutory Auditor)
for and on behalf of PricewaterhouseCoopers LLP
Chartered Accountants and Statutory Auditors
London
2 April 2019

174

TBC BANK annual report and accounts 2018

SEPARATE STATEMENT OF FINANCIAL POSITION

In thousands of GEL
ASSETS
Cash and cash equivalents
Due from other banks
Loans and advances to customers
Other financial assets
Investments in Subsidiaries
Other assets
TOTAL ASSETS
LIABILITIES
Other financial liabilities
TOTAL LIABILITIES
EQUITY
Share capital
Share premium
Retained earnings
Profit/(loss) for the year
Other reserves
TOTAL EQUITY
TOTAL LIABILITIES AND EQUITY

Note

31 December 
2018 

31 December 
2017 

31 December
2016 

2,204
79,135
-
170
1,473,168
3
1,554,680

2,334
2,334

1,650
796,854
668,364
121,306
(35,828)
1,552,346
1,554,680

210
11,564
24,000
219
1,429,485
8
1,465,486

825
825

1,605
714,651
670,444
86,789
(8,828)
1,464,661
1,465,486

399
2,320
2,000
303
1,424,066
4
1,429,092

165
165

1,581
677,211
745,638
(385)
4,882
1,428,927
1,429,092

25
25

26

The financial statements on pages 175 to 297 were approved by the Board of Directors on 2 April 2019 and signed on 
its behalf by:  

Vakhtang Butskhrikidze 
Chief Executive Officer 

Giorgi Shagidze
Chief Financial Officer

Registered No. 10029943

The notes set out on pages 182 to 297 form an integral part of these financial statements.

TBC BANK annual report and accounts 2018

175

 
 
 
SEPARATE STATEMENT OF CHANGES IN EQUITY

In thousands of GEL
Balance as of 26 February 2016
Loss for the period
Total comprehensive expense for 2016
Merger relief and capital reduction
Share issue

Share based payment accrual 
Balance as of 31 December 2016
Profit for the year
Total comprehensive income for 2017
Share issue
Dividends declared
Share based payment accrual
Balance as of 31 December 2017
Profit for the year
Total comprehensive income for 2018
Share issue
Dividends declared
Share based payment accrual
Balance as of 31 December 2018

Note

25
25

26

25
25
26

25
25
26

Share
capital
–
–
–
1,494
87

–
1,581
–
–
24
–
–
1,605
–
–
45
-
-
1,650

Share
pre mium
–
–
–
565,030
112,181

–
677,211
–
–
37,440
–
–
714,651
–
–
82,203
-
-
796,854

Other re-
serves
–
–
–
–
–

4,882
4,882
–
–
(24,253)
–
10,543
(8,828)
–
–
(38,668)
-
11,668
(35,828)

Retained
earnings
–
(385)
(385)
745,638
–

–
745,253
86,789
86,789
–
(74,809)
–
757,233
121,306
121,306
-
(88,869)
-
789,670

Total
equity
–
(385)
(385)
1,312,162
112,268

4,882
1,428,927
86,789
86,789
13,211
(74,809)
10,543
1,464,661
121,306
121,306
43,580
(88,869)
11,668
1,552,346

The notes set out on pages 182 to 297 form an integral part of these financial statements.

176

TBC BANK annual report and accounts 2018

SEPARATE STATEMENT OF CASH FLOWS

In thousands of GEL

Cash flows from (used in) operating activities
Interest received 
Interest paid
Fees and commissions paid
Salaries and other employee benefits paid
Administrative and other operating expenses paid 
Other operating income received

Cash flows used in operating activities before changes
in operating assets and liabilities

Net change in operating assets 
Other financial assets
Other assets
Net change in operating liabilities
Other financial liabilities

Net cash flows used in operating activities

Cash flows from (used in) investing activities
Acquisition of subsidiaries
Cash contribution to subsidiaries
Proceeds from disposal of associate*
Dividend received
Income from recharge agreement
Dividend pay out
Capital contributions to subsidiaries other than through issuance of shares
Placement of deposit 
Issuance of Debt

Net cash flows from investing activities

Cash flows from (used in) financing activities

Net cash flows from (used in) financing activities

Effect of exchange rate changes on cash and cash equivalents

Net increase (decrease) in cash and cash equivalents

Cash and cash equivalents at the beginning of the year
Cash and cash equivalents at the end of the year

2018

2017

2016

1,908
-
(12)
(3,797)
(3,569)
16

1,348
–
(12)
(3,469)
(1,423)
11

1,149
(32)
(1)
(631)
(890)
–

(5,454)

(3,545)

(405)

5
3

(161)

(5,607)

-
(800)
-
124,561
8,955
(85,484)
-
(39,555)
-

7,677

–

–

(76)

1,994

210
2,204

137
–

(3)

(3,411)

–
–
–
77,090
23,745
(66,733)
–
(8,830)
(22,000)

3,272

–

–

(50)

(189)

399
210

(167)
(4)

165

(411)

(3,423)
–
112,269
–
–
–
(103,600)
(2,320)
(2,000)

926

–

–

(116)

399

–
399

*The amount of proceeds from disposal of associate in 2016 is attributable to sale of minority share of JSC Bank Republic by TBCG to JSC TBC Bank. 

The notes set out on pages 182 to 297 form an integral part of these financial statements.

TBC BANK annual report and accounts 2018

177

CONSOLIDATED STATEMENT OF FINANCIAL POSITION

In thousands of GEL

ASSETS
Cash and cash equivalents
Due from other banks
Mandatory cash balances with the National Bank of Georgia
Loans and advances to customers
Investment securities measured at fair value through other 
  comprehensive income
Investment securities available for sale
Bonds carried at amortised cost
Investments in finance leases
Investment properties
Current income tax prepayment
Deferred income tax asset
Other financial assets
Other assets
Premises and equipment
Intangible assets 
Goodwill 
Investments in Associates
TOTAL ASSETS
LIABILITIES
Due to credit institutions
Customer accounts
Other financial liabilities
Current income tax liability
Debt securities in issue
Deferred income tax liability
Provisions for liabilities and charges
Other liabilities
Subordinated debt
TOTAL LIABILITIES
EQUITY
Share capital
Share premium
Retained earnings
Group reorganisation reserve
Share based payment reserve
Revaluation reserve for premises
Fair value reserve
Revaluation reserve for available-for-sale securities
Cumulative currency translation reserve
Net assets attributable to owners
Non-controlling interest
TOTAL EQUITY
TOTAL LIABILITIES AND EQUITY

Note

31 December
2018

31 December
2017 

31 December 
2016 

6
7
8
9

10
10
11
13
16

34
12
14
15
15
17

18
19
22

20
34
21
23
24

25
25

25
26

39

1,166,911
47,316
1,422,809
10,038,452

1,005,239 
-
654,203
203,802
84,296
2,116 
2,097
167,518
192,792
367,504
109,220
31,286
2,432
15,497,993

3,031,503
9,352,142
98,714
63
13,343
22,237
18,767
104,337
650,919
13,292,025

1,650
796,854
1,523,879
(162,166)
(16,294)
57,240
8,680 
-
(6,937)
2,202,906
3,062
2,205,968
15,497,993

1,431,477
39,643
1,033,818
8,325,353

-
657,938
449,538
143,836
79,232
 19,084 
 2,855 
146,144
156,651
366,913
83,492
28,658
1,278
12,965,910

2,620,714
7,816,817
91,753
447
20,695
602
13,200
84,440
426,788
11,075,456

1,605
714,651
1,232,865
(162,166)
9,828
70,045
- 
1,730
(7,359)
1,861,199
29,255
1,890,454
12,965,910

945,180
24,725
990,642
7,133,702

-
430,703
372,956
95,031
95,615
7,430
3,511
94,627
171,263
314,032
60,957
28,658
-
10,769,032

2,197,577
6,454,949
50,998
2,577
23,508
5,646
16,026
66,739
368,381
9,186,401

1,581
677,211
955,173
(162,166)
23,327
70,460
-
(3,681)
(7,538)
1,554,367
28,264
1,582,631
10,769,032

The financial statements on pages 175 to 297 were approved by the Board of Directors on 2 April 2019 and signed on its behalf by:

Vakhtang Butskhrikidze 
Chief Executive Officer 

Registered No. 10029943.

Giorgi Shagidze
Chief Financial Officer

The notes set out on pages 182 to 297 form an integral part of these financial statements.

178

TBC BANK annual report and accounts 2018

 
 
 
CONSOLIDATED STATEMENT OF PROFIT OR LOSS AND OTHER COMPREHENSIVE INCOME 

In thousands of GEL
Interest income
Interest expense
Net interest income 
Fee and commission income
Fee and commission expense
Net fee and commission income
Net insurance premiums earned
Net insurance claims incurred and agents’ commissions
Insurance Profit
Net gains from trading in foreign currencies
Net gains/(losses) from foreign exchange translation 
Net gains/(losses) from derivative financial instruments
Net gains from disposal of Investment Securities measured at fair value through 

other comprehensive income

Net gains from disposal of available for sale investment securities
Other operating income
Share of profit of associates
Other operating non-interest income
Credit loss allowance for loan to customers
Credit loss allowance for investments in finance lease
Credit loss allowance for performance guaranties and credit related commitments
Credit loss allowance for other financial assets
Credit loss allowance for financial assets measured at fair value through other 

comprehensive income

Impairment of investment securities available for sale
Operating income after credit impairment losses
Staff costs
Depreciation and amortisation
(Provision for)/recovery of provision for liabilities and charges
Administrative and other operating expenses 
Operating expenses
Profit before tax 
Income tax expense
Profit for the year
Other comprehensive income (OCI):
Items that may be reclassified subsequently to profit or loss:
Movement in fair value reserve
Revaluation of available-for-sale investments
Gains less losses recycled to profit or loss upon disposal
Exchange differences on translation to presentation currency
Income tax recorded directly in other comprehensive income
Items that will not be reclassified to profit or loss:
Revaluation of premises and equipment
Income tax recorded directly in other comprehensive income
Other comprehensive income for the year
TOTAL COMPREHENSIVE INCOME FOR THE YEAR
Profit is attributable to:
- Shareholders of TBCG
– Non-controlling interest
Profit for the year
Total comprehensive income is attributable to:
- Shareholders of TBCG
– Non-controlling interest
Total comprehensive income for the year
Earnings per share for profit attributable to the owners of the Group:
– Basic earnings per share
– Diluted earnings per share

Note
29
29

30
30

31

9
13
21
12

32
15,16
21
33

34

10
10

34

34

2018
1,284,235
(506,213)
778,022
235,701
(78,171)
157,530
23,601
(11,326)
12,275
91,678
15,196
173

2
-
31,438
1,154
139,641
(143,723)
(1,765)
(4,056)
(16,609)

(86)
-
921,229
(220,354)
(45,740)
(4,000)
(140,935)
(411,029)
510,200
(72,765)
437,435

6,949
-
-
425
-

10,749
(2,363)
15,760
453,195

435,080
2,355
437,435

450,903
2,292
453,195

27
27

8.1
8.0

2017
1,033,939
(429,924)
604,015
193,944
(67,983)
125,961
12,633
(5,860)
6,773
87,099
4,374
(36)

-
93
31,797
909
124,236
(93,823)
(492)
(153)
(12,439)

-
-
754,078
(203,100)
(37,265)
2,495
(121,530)
(359,400)
394,678
(34,750)
359,928

-
5,489
-
181
-

-
(422)
5,248
365,176

354,410
5,518
359,928

359,585
5,591
365,176

6.7
6.6

2016
766,426
(275,973)
490,453
142,800
(52,532)
90,268
1,222
(966)
256
70,269
(2,507)
(206)

-
9,293
23,236
-
100,085
(49,202)
(558)
(771)
(2,853)

-
(11)
627,667
(172,221)
(28,082)
(2,210)
(109,475)
(311,988)
315,679
(17,421)
298,258

-
522
(11,611)
(948)
1,649

-
10,928
540
298,798

299,145
(887)
298,258

299,685
(887)
298,798

6.0
5.9

The notes set out on pages 182 to 297 form an integral part of these financial statements.

TBC BANK annual report and accounts 2018

179

CONSOLIDATED STATEMENT OF CHANGES IN EQUITY 

Share
capital

Share
pre mium

Group
reorganisation 
reserve

Share based 
payments 
reserve

Net assets Attributable to owners

Revaluation 
reserve for 
available 
for sale 
securities

Revaluation 
reserve for 
premises

Cumulative 
currency 
translation 
reserve

Fair value 
reserve1

Retained
earnings

Non-
control ling 
interest

Total

Total
 equity

In thousands of GEL

Note

Balance as of 1 January 

2016

Profit (loss) for the year
Other comprehensive 

income

Total comprehensive 

income/(expense) for 
2016

Share issue
Share based payment 

accrual 

26

Change of parent company 

19,587
-

407,474
-

-

-
87

-

-

-
112,182

-

-
-

-

-
-

-

12,755
-

59,532
-

5,759
-

-

10,928 (9,440)

-
-

10,928 (9,440)
-

-

11,783

to TBCG

25

(18,129)

156,380 (162,166)

-

-

-

-
-

-

-

-

-
-

-

36
-

-

1,175
-

-

-
-

-

(1,211)
-

-

1,581
-

677,211 (162,166)
-

-

23,327
-

70,460 (3,681)
-

-

-

-
21

-
3
-

26
25

-

-

-

(415)

5,411

-
32,308

-
5,132
-

-
-
- (24,253)

(415)
-

5,411
-

-
-
-

10,754
-
-

-
-
-

-
-
-

1,605

714,651 (162,166)

9,828

70,045

1,730

-
-

-

-
-

-

-

-
-

-

-
-

-

-
-

-

-

-

(6,590)
-

712,743 1,211,260
299,145
299,145

7,189 1,218,449
298,258
(887)

(948)

-

540

-

540

(948)
-

299,145
-

299,685
112,269

(887)
-

298,798
112,269

-

-

-
-

-

-

-

11,783

-

11,783

(23,915)

23,915

-

-
(55,162)

-
(55,162)

-
-

-
(55,162)

(1,553)

(1,553)

(1,953)

(3,506)

(7,538)
-

955,173 1,554,367
354,410
354,410

28,264 1,582,631
359,928

5,518

179

-

5,175

73

5,248

179
-

354,410
-

359,585
8,076

5,591
-

365,176
8,076

-

-

-
(1,909)
(74,809)

10,754
3,226
(74,809)

(211)
(3,197)
(1,192)

10,543
29
(76,001)

(7,359) 1,232,865 1,861,199

29,255 1,890,454

4

-

-

-

-

- (1,730) 1,730

-

(62,928)

(62,928)

(719)

(63,647)

1,605
-

714,651 (162,166)
-

-

9,828
-

70,045
-

- 1,730 (7,359) 1,169,937 1,798,271
 435,080 
-

 435,080 

-

-

28,536 1,826,807
437,435

2,355

-

-

-

-

8,466

- 6,950

422

-

15,838

(63)

15,775

-
23

-
42,031

-
-
- (38,669)

8,466
-

- 6,950
-
-

422
-

435,080 
-

450,918
3,385

2,292
-

453,210
3,385

26
26

-
 22 

-
40,172

-

-

-

-

-
-

-

-

12,547
-

-
-

- (21,271)

-

-

-
-

-

-

-
-

-

-

-
-

-

-

-
(17,838)
(88,950)

12,547
(879)
22,356 (22,356)
(116)

(88,950)

11,668
-
(89,066)

21,271

-

-

-

4,379

4,379 (4,415)

(36)

1,650

796,854 (162,166)  (16,294)

 57,240 

-  8,680   (6,937) 1,523,879 2,202,906

 3,062  2,205,968

Increase in share capital 

arising from share based 
payment

Dividends declared
Purchase and cancellation 

of subsidiary shares

Balance as of
31 December 2016
Profit for the year
Other comprehensive 

income

Total comprehensive 

income/ (expense) for 
2017

Share issue
Share based payment 

accrual 

Conversion of shares
Dividends declared
Balance as of
31 December 2017
Impact of adopting IFRS 9 
as at 1 January 2018

Balance as at
1 January 2018
Profit for the year
Other comprehensive 

income

Total comprehensive 

income/(expense) for 
2018

Share issue
Share based payment 

accrual 

Conversion of shares
Dividends declared
Transfer of revaluation 

surplus of derecognised 
assets to retained 
earnings

Purchase of additional 
interest from NCI

Balance as of
31 December 2018

The notes set out on pages 182 to 297 form an integral part of these financial statements.

1  On 1 January 2018 the Group adopted IFRS 9 which replaced IAS 39. Upon adoption of IFRS 9 the balance of available for sale reserve was replaced by the 

fair value reserve in accordance with the new requirements.

180

TBC BANK annual report and accounts 2018

CONSOLIDATED STATEMENT OF CASH FLOWS

In thousands of GEL
Cash flows from (used in) operating activities
Interest received 
Interest paid 
Fees and commissions received
Fees and commissions paid
Insurance premium received
Insurance claims paid
Income received from trading in foreign currencies
Other operating income received
Staff costs paid
Administrative and other operating expenses paid 
Income tax paid
Cash flows from operating activities before changes in operating assets and liabilities
Net change in operating assets 
Due from other banks and mandatory cash balances with the National Bank of Georgia
Loans and advances to customers
Investment in finance lease
Other financial assets
Other assets
Net change in operating liabilities
Due to other banks
Customer accounts
Other financial liabilities
Other liabilities and provision for liabilities and charges
Net cash flows from (used in) operating activities
Cash flows from (used in) investing activities
Acquisition of investment securities measured at fair value through other comprehensive 

income

Acquisition of investment securities available for sale
Proceeds from disposal of investment securities measured at fair value through other 

comprehensive income

Proceeds from disposal of investment securities available for sale
Proceeds from redemption at maturity of investment securities measured at fair value 

through other comprehensive income

Proceeds from redemption at maturity of investment securities available for sale
Acquisition of subsidiaries, net of cash acquired

Acquisition of bonds carried at amortised cost
Proceeds from redemption of bonds carried at amortised cost
Acquisition of premises, equipment and intangible assets
Proceeds from disposal of premises, equipment and intangible assets
Proceeds from disposal of investment property
Net cash flows used in investing activities
Cash flows from (used in) financing activities
Proceeds from other borrowed funds
Redemption of other borrowed funds
Proceeds from subordinated debt
Redemption of subordinated debt
Proceeds from debt securities in issue
Redemption of debt securities in issue
Dividends paid
Acquisition of non-controlling interest in subsidiary
Issue of ordinary shares
Net cash flows from financing activities
Effect of exchange rate changes on cash and cash equivalents
Net (decrease)/increase in cash and cash equivalents
Cash and cash equivalents at the beginning of the year
Cash and cash equivalents at the end of the year

Note

2018

2017

2016

1,224,606
(501,984)
235,508
(78,140)
54,682
(15,174)
91,678
11,407
(202,897)
(136,670)
(34,918)
648,098

1,000,571
(424,105)
195,285
(68,036)
23,518
(9,127)
87,099
8,992
(187,520)
(112,270)
(53,916)
460,491

735,705
(273,795)
144,247
(52,154)
1,591
(703)
70,411
8,411
(148,656)
(104,077)
(34,279)
346,701

(98,586)

(343,772)

(448,582)
(1,718,446) (1,330,105) (1,219,501)
(11,687)
(22,965)
(843)

(54,784)
(35,570)
(4,486)

(49,297)
(38,064)
73,814

69,755
1,371,675
(12,136)
3,618
(76,048)

(228,486)
1,329,071
18,263
3,487
140,588

265,679
1,150,146
5,724
332
65,004

(717,729)
-

-
(560,226)

-
(143,980)

10
10

10
10

10
10

11
11
15

14,781
-

370,571
-
809

(395,717)
200,658
(89,263)
813
42,515
(572,562)

1,776,489
(1,515,562)
255,900
(60,910)
(7,596) 
-
(85,484)
-
-
362,837
21,207
(264,566)
6 1,431,477
6 1,166,911

-
-

-
11,868

-
345,748
(273)

(307,248)
242,380
(114,383)
1,932
19,082
(372,988)

1,461,191
(800,333)
119,859
(59,671)
-
(2,123)
(67,927)
-
29
651,025
67,672
486,297
945,180
1,431,477

-
166,871
(91,404)

(304,109)
314,231
(50,689)
1,273
7,822
(88,117)

903,502
(666,156)
136,817
(90,416)
4,354
(4,636)
(54,560)
(3,495)
-
225,410
22,536
224,833
720,347
945,180

The notes set out on pages 182 to 297 form an integral part of these financial statements.

TBC BANK annual report and accounts 2018

181

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS 

1. INTRODUCTION
Principal activity. TBC Bank Group PLC (“TBCG” or “Group”) is a public limited liability company, incorporated in England 
and Wales. TBCG held 99.88% of the share capital of JSC TBC Bank (hereafter the “Bank”) as at 31 December 2018 (2017: 
98.67%, 2016: 98.48%), thus representing the Bank’s ultimate parent company. The Bank is a parent of a group of companies 
incorporated in Georgia and Azerbaijan, their primary business activities include providing banking, leasing, brokerage and 
card processing services to corporate and individual customers. The Group’s list of companies is provided in Note 2.

The shares of TBCG (“TBCG Shares”) were admitted to the Premium Listing segment of the Official List of the UK Listing 
Authority  and  admitted  to  trading  on  the  London  Stock  Exchange  PLC’s  Main  Market  for  listed  securities  effective  on  10 
August 2016 (the “Admission”, note 25). TBC Bank Group PLC’s registered legal address is Elder House St Georges Business 
Park, 207 Brooklands Road, Weybridge, Surrey, KT13 0TS. Registered number of TBC Bank Group PLC is 10029943. The Bank 
is the Group’s main operating unit and it accounts for most of the Group’s activities.

JSC TBC Bank was incorporated on 17 December 1992 and is domiciled in Georgia. The Bank is a joint stock company limited 
by shares and was set up in accordance with Georgian regulations. The Bank’s registered address and place of business is 7 
Marjanishvili Street, 0102 Tbilisi, Georgia. 

The Bank’s principal business activity is universal banking operations that include corporate, small and medium enterprises, 
retail and micro operations within Georgia. In 2018, the Bank launched fully-digital bank, Space. The Bank has been operating 
since 20 January 1993 under a general banking license issued by the National Bank of the Georgia (“NBG”). 

The Bank has 146 (2017:154; 2016:120) branches within Georgia. 

As of 31 December 2018, 31 December 2017 and 31 December 2016, the following shareholders directly owned more than 5% 
of the total outstanding shares of the Group. Other shareholders individually owned less than 5% of the outstanding shares. 
As of 31 December 2018, 31 December 2017 and 31 December 2016 the Group had no ultimate controlling party.

Shareholders
JPMorgan Asset Management
European Bank for Reconstruction and Development

Schroder Investment Management

Mamuka Khazaradze*

Badri Japaridze*
Liquid Crystal International N.V. LLC
Dunross & Co.
TBC Holdings LTD

Societe Generale SA
Other**

Total

% of ownership interest held as of 
31 December

2018
8.40%
8.18%

7.08%

6.19%

6.08%
5.64%
5.51%
-

2017
9.21%
8.38%

9.53%

6.35%

6.23%
5.78%
-
-

-
52.92%

-
54.52%

2016
7.07%
12.15%

7.98%

-

-
5.19%
-
15.19%

5.38%
47.04%

100.00%

100.00%

100.00%

* Represents direct ownership of the shares for Mamuka Khazaradze and Badri Japaridze. Mamuka Khazaradze has beneficial ownership 
of 13.54% (2017: 13.87%) and Badri Japaride has beneficial ownership of 6.77% (2017: 6.93%).
** Other includes individual as well as corporate shareholders.

182

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2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Basis of preparation.  In  accordance  with  the  exemption  permitted  under  section  408  of  the  Companies  Act  2006,  the 
standalone statement of comprehensive income of TBCG is not presented as part of these accounts. TBCG’s income for the 
year is disclosed within the separate statement of financial position and the separate statement of changes in equity. 
The consolidated financial statements of the Group and the separate financial statements of TBC Bank Group PLC, have 
been prepared in accordance with International Financial Reporting Standards (“IFRS”) and interpretations issued by the 
IFRS Interpretations Committee (IFRS IC) as adopted by the European Union (“EU”) and the Companies Act 2006 applicable 
to  companies  reporting  under  IFRS.  The  consolidated  and  separate  financial  statements  have  been  prepared  under  the 
historical cost convention, as modified by the certain financial assets and liabilities (including derivative instruments) and 
certain class of premises and equipment which are measured at fair value. The principal accounting policies applied in the 
preparation of the consolidated and separate financial statements are set out below. These policies have been consistently 
applied to all the periods presented, unless otherwise stated (refer to Note 3).

New and amended standards and interpretations. In these financial statements, the Group has applied IFRS 9 and IFRS 15, 
effective for annual periods beginning on or after 1 January 2018, for the first time. The Bank has not adopted early any other 
standard, interpretation or amendment that has been issued but is not yet effective.

IFRS 9 Financial Instruments. IFRS 9 replaced IAS 39 for annual periods on or after 1 January 2018.  The Group applied 
IFRS 9 using modified retrospective approach that means it has not restated comparative information for 2017 for financial 
instruments in the scope of IFRS 9. Therefore, the comparative information for 2017 is reported under IAS 39 and is not 
comparable to the information presented for 2018. Differences arising from the adoption of IFRS 9 have been recognised 
directly in retained earnings as of 1 January 2018 and are disclosed in Note 4, transition table.

Changes to classification and measurement. To determine their classification and measurement category, IFRS 9 requires 
all  financial  assets,  except  for  equity  instruments  and  derivatives,  to  be  assessed  based  on  a  combination  of  the  entity’s 
business model for managing the assets and the instruments’ contractual  cash flow characteristics.
The IAS 39 measurement categories of financial assets (fair value through profit or loss (FVTPL), available for sale (AFS), held-
to-maturity and amortised cost) have been replaced by:

  Debt instruments at amortised cost;
  Debt instruments at fair value through other comprehensive income (FVOCI), with gains or losses recycled to profit or loss 
on derecognition;
  Equity instruments at FVOCI, with no recycling of gains or losses to profit or loss on derecognition;
  Financial assets at FVTPL.

The accounting for financial liabilities remains largely the same as it was under IAS 39, except for the treatment of gains or 
losses arising from an entity’s own credit risk relating to liabilities designated at FVTPL. Such movements are presented in 
OCI with no subsequent reclassification to the income statement.

The Group’s classification of its financial assets and liabilities is explained in Note 4. The quantitative impact of applying IFRS 
9 as at 1 January 2018 is disclosed in Note 4.

TBC BANK annual report and accounts 2018

183

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES CONTINUED
IFRS 9 Financial Instruments (continued)
Changes to the impairment calculation. The adoption of IFRS 9 has fundamentally changed the Group’s accounting for loan 
loss impairments by replacing IAS 39’s incurred loss approach with a forward-looking expected credit loss (ECL) approach. 
IFRS 9 requires the Group to record an allowance for ECLs for all loans and other debt financial assets not held at FVTPL, 
together with loan commitments and financial guarantee contracts. The allowance is based on the ECLs associated with the 
probability of default in the next twelve months unless there has been a significant increase in credit risk since origination. 
If the financial asset meets the definition of purchased or originated credit impaired (POCI), the allowance is based on the 
change in the ECLs over the life of the asset.
Details of the Bank’s impairment method are disclosed in Note 4. The quantitative impact of applying IFRS 9 as at 1 January 
2018 is disclosed in Note 4.

IFRS 7. To reflect the differences between IFRS 9 and IAS 39, IFRS 7 Financial Instruments: Disclosures were updated and the 
Group has adopted it, together with IFRS 9, for the year beginning 1 January 2018.  Changes include transition disclosures as 
shown in Note 4, detailed qualitative and quantitative information about the ECL calculations such as the assumptions and 
inputs used are set out in Note 36.
Reconciliations from opening to closing ECL allowances are presented in Note 9.

Going Concern. The Board of Directors of TBC Bank Group PLC has prepared these financial statements on a going concern 
basis. In making this judgement the management considered the Group’s financial position, current intentions, profitability 
of operations and access to financial resources. The management is not aware of any material uncertainties that may cast 
significant doubt upon the Group’s ability to continue as a going concern.

Presentation currency.  These  consolidated  financial  statements  are  presented  in  thousands  of  Georgian  Lari  (“GEL 
thousands”), except per-share amounts and unless otherwise indicated. 

Consolidated financial statements. Subsidiaries are those investees, including structured entities, that the Group controls 
because it (i) has power to direct relevant activities of the investees that significantly affect their returns, (ii) has exposure, or 
rights, to variable returns from its involvement with the investees, and (iii) has the ability to use its power over the investees 
to affect the amount of investor’s returns. The existence and effect of substantive rights, including substantive potential voting 
rights, are considered when assessing whether the Group has power over another entity. For a right to be substantive, the 
holder must have practical ability to exercise that right when decisions about the direction of the relevant activities of the 
investee need to be made. The Group may have power over an investee even when it holds less than the majority of voting 
power in it. In such a case, the Group assesses the size of its voting rights relative to the size and dispersion of holdings of 
the other vote holders to determine if it has de-facto power over the investee. Protective rights of other investors, such as 
those that relate to fundamental changes of investee’s activities or apply only in exceptional circumstances, do not prevent the 
Group from controlling an investee. Subsidiaries are consolidated from the date on which control is transferred to the Group, 
and are deconsolidated from the date on which control ceases.

184
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TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES CONTINUED
Subsidiaries and associates. The TBC Bank Group PCL holds 99.88%of the Bank as of 31 December 2018. The consolidated 
financial statements include the following principal subsidiaries:

Company Name
JSC TBC Bank 
Bank Republic Group
Ltd Merckhali Pirevli
United Financial 
Corporation JSC
TBC Capital LLC
TBC Leasing JSC

TBC Kredit LLC
Banking System 
Service Company LLC
TBC Pay LLC
Real Estate 
Management Fund JSC
TBC Invest LLC

Index LLC
BG LLC2
JSC TBC Insurance 
GE Commerce LTD
Swoop JSC

Proportion of voting rights and ordinary 
share capital held as of 31 December

2018
99.88%
0.00%
0.00%

98.67%
100.00%
99.61%

2017
98.67%
0.00%
0.00%

98.67%
100.00%
99.61%

2016
98.48%
100.00%
100.00%

98.67%
100.00%
99.61%

Principal place of 
business or 
incorporation
Tbilisi, Georgia
Tbilisi, Georgia
Tbilisi, Georgia 

Tbilisi, Georgia
Tbilisi, Georgia
Tbilisi, Georgia

100%

75.00%

75.00%

Baku, Azerbaijan

Yearof 
incorporation
1992
1992
2009

Industry
Banking
Banking
 Operating leasing

1997
1999
2003

1999

Card processing
Brokerage
Leasing
Non-banking credit 
institution

100.00%
100.00%

0.00%
100.00%

100.00%
0.00%
100.00%
100.00%
100.00%

100.00%
100.00%

100.00%
100.00%

100.00%
0.00%
100.00%
0.00%
0.00%

100.00%
100.00%

100.00%
100.00%

100.00%
0.00%
100.00%
0.00%
0.00%

Tbilisi, Georgia
Tbilisi, Georgia

2009 Information services
Processing
2009

Tbilisi, Georgia
Ramat Gan,Israel

Tbilisi, Georgia
Tbilisi, Georgia
Tbilisi, Georgia
Tbilisi, Georgia
Tbilisi, Georgia

2010
2011

2011
2018
2014
2018
2010

Real estate 
management
PR and marketing
Real estate 
management
Real Estate
Insurance
Retail Trade
Retail Trade

The Group has investments in the following associates:

Proportion of voting rights and ordinary 
share capital held as of 31 December

Company Name

2018

2017

JSC CreditInfo Georgia

21.08%

21.08%

LLC Online Tickets

26.00%

26.00%

Principal place of 
business or 
incorporation

Year of 
incorporation

Tbilisi, Georgia

Tbilisi, Georgia

2005

2015

Industry
Financial 
intermediation
Computer and
Software Services

2016

0.00%

0.00%

The country of registration or incorporation is also the principal area of operation of each of the above subsidiaries. On 6 May 
2017 the Group completed the legal and operational process of merging JSC Bank Republic with TBC Bank.

The Group’s corporate structure consists of a number of related undertakings, comprising subsidiaries and associates, which 
are not consolidated or equity accounted due to immateriality. A full list of these undertakings, the country of incorporation 
and the ownership of each share class is set out below.i

Proportion of voting rights and ordinary 
share capital held as of 31 December

2018

2017

2016

Principal place of 
business or 
incorporation

Year of 
incorporation

Industry

100.00%

100.00%

100.00%

Tbilisi, Georgia

2016

Investment Vehicle

Company Name
TBC Invest3 
International Ltd 
University
Development Fund4 
UFC International Ltd5 

TBC Capital B.V.6

0.00%

0.00%

33.33%
0.00%

33.33%
80.00%

33.33%
Tbilisi, Georgia
80.00% British Virgin Islands
Amsterdam, 
Netherlands

90.00%

2007
2001

Education
Investment Vehicle

2007

Investment Vehicle

2   The Group has de-facto control over the subsidiary (control without legal form of ownership)
3  Dormant
4  Non-entrepreneurial (non-commercial) legal entity
5   Liquidated in 2018
6  Liquidated in 2017

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

185
185

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES CONTINUED
Business combinations and Goodwill. Business  combinations  are  accounted  for  using  the  acquisition  method.  The  cost 
of an acquisition is measured at the fair value of the consideration, including contingent consideration, given at the date 
of exchange. Acquisition-related costs are recognised as an expense in the income statement in the period in which they 
are incurred. Identifiable assets acquired and liabilities and contingent liabilities assumed in a business combination are 
measured at their fair values at the acquisition date, irrespective of the extent of any non-controlling interest. 

The Group measures the non-controlling interest that represents the current ownership’s interest and entitles the holder to 
a proportionate share of net assets in the event of liquidation on a transaction by transaction basis, either at: (a) fair value, or 
(b) the non-controlling interest’s proportionate share of net assets of the acquired entity. Non-controlling interests that are 
not present ownership interests are measured at fair value.

Goodwill is measured by deducting the acquiree’s net assets from the aggregate of the consideration transferred for the 
acquiree, the amount of non-controlling interest in the acquiree and fair value of an interest in the acquiree held immediately 
before the acquisition date. Any negative amount (“negative goodwill”) is recognised in profit or loss, after the management 
reassesses whether it identified all the assets acquired and all liabilities and contingent liabilities assumed, and reviews 
appropriateness of their measurement.

The consideration transferred for the acquiree is measured at the fair value of the assets given up, equity instruments issued 
and liabilities incurred or assumed, including fair value of assets or liabilities from contingent consideration arrangements, 
but excludes acquisition related costs such as advisory, legal, valuation and similar professional services.

Transaction costs incurred for issuing equity instruments are deducted from the equity; transaction costs incurred for issuing 
debt are deducted from its carrying amount and all other transaction costs associated with the acquisition are expensed.

Intercompany  transactions,  balances  and  unrealised  gains  on  transactions  between  group  companies  are  eliminated; 
unrealised losses are also eliminated unless the cost cannot be recovered. The Bank and all of its subsidiaries use uniform 
accounting policies consistent with the Group’s policies.

Non-controlling interest is that part of the net results and of the equity of a subsidiary attributable to interests that are not 
owned, directly or indirectly, by the Bank. Non-controlling interest forms a separate component of the Group’s equity.

Associates.  Associates  are  entities  over  which  the  Group  has  significant  influence  (directly  or  indirectly),  but  not  control, 
generally accompanying a shareholding of between 20 and 50 per cent of the voting rights. Investments in associates are 
accounted for using the equity method of accounting, and are initially recognised at cost. The carrying amount of associates 
includes goodwill identified on acquisition less accumulated impairment losses, if any. Dividends received from associates 
reduce the carrying value of the investments in associates. Other post-acquisition changes in Group’s share of net assets of 
an associate are recognised as follows: (i) the Group’s share of profits or losses of associates is recorded in the consolidated 
profit or loss for the year as share of result of associates, (ii) the Group’s share of other comprehensive income is recognised 
in other comprehensive income and presented separately, (iii); all other changes in the Group’s share of the carrying value of 
net assets of associates are recognised in profit or loss within the share of result of associates. However, when the Group’s 
share of losses in an associate equals or exceeds its interest in the associate, including any other unsecured receivables, the 
Group does not recognise further losses, unless it has incurred obligations or made payments on behalf of the associate.

Unrealised gains on transactions between the Group and its associates are eliminated to the extent of the Group’s interest in 
the associates; unrealised losses are also eliminated unless the transaction provides evidence of an impairment of the asset 
transferred.

Purchases and sales of non-controlling interests. The Group applies the economic entity model to account for transactions 
with  owners  of  non-controlling  interest.  Any  difference  between  the  purchase  consideration  and  the  carrying  amount  of 
non-controlling interest acquired is recorded as a capital transaction directly in equity. The Group recognises the difference 
between sales consideration and carrying amount of non-controlling interest sold as a capital transaction in the statement 
of changes in equity.

186
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TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES CONTINUED
Disposals of subsidiaries, associates or joint ventures. When  the  Group  ceases  to  have  control  or  significant  influence, 
any retained interest in the entity is re-measured to its fair value, with the change in carrying amount recognised in profit or 
loss. The fair value is the initial carrying amount for the purposes of subsequently accounting for the retained interest as an 
associate, joint venture or financial asset. In addition, any amounts previously recognised in other comprehensive income in 
respect of that entity are accounted for as if the Group had directly disposed of the related assets or liabilities. This may mean 
that amounts previously recognised in other comprehensive income are recycled to profit or loss. 

If the ownership interest in an associate is reduced but significant influence is retained, only a proportionate share of the 
amounts previously recognised in other comprehensive income are reclassified to profit or loss where appropriate.

Financial instruments – key measurement terms. Fair value is the price that would be received to sell an asset or paid to 
transfer a liability in an orderly transaction between market participants at the measurement date. The best evidence of fair 
value is the price in an active market. An active market is one in which transactions for the asset or the liability take place with 
sufficient frequency and volume to provide pricing information on an ongoing basis. The fair value of financial instruments 
traded in an active market is measured as the product of the quoted price for the individual asset or liability and the quantity 
owned by the entity. This is the case even if a market’s normal daily trading volume is not sufficient to absorb the quantity held 
and placing orders to sell the position in a single transaction might affect the quoted price.

A portfolio of financial derivatives or other financial assets and liabilities that are not traded in an active market is measured at 
the fair value of a group of financial assets and financial liabilities on the basis of the price that would be received to sell a net 
long position (ie an asset) for a particular risk exposure or paid to transfer a net short position (i.e. a liability) for a particular 
risk exposure in an orderly transaction between market participants at the measurement date. 

Valuation  techniques  such  as  discounted  cash  flow  models  or  models  based  on  recent  arm’s  length  transactions  or 
consideration of financial data of the investees are used to measure the fair value of certain financial instruments for which 
external market pricing information is not available. Fair value measurements are analysed by level in the fair value hierarchy 
as follows: (i) level one are measurements at quoted prices (unadjusted) in active markets for identical assets or liabilities, (ii) 
level two measurements are valuations techniques with all material inputs observable for the asset or liability, either directly 
(that is, as prices) or indirectly (that is, derived from prices), and (iii) level three measurements are valuations not solely based 
on observable market data (that is, the measurement requires significant unobservable inputs). Transfers between levels of 
the fair value hierarchy are deemed to have occurred at the end of the reporting period. 

Cost is the amount of cash or cash equivalents paid or the fair value of the other consideration given to acquire an asset at the 
time of its acquisition and includes transaction costs

Transaction  costs  are  incremental  costs  that  are  directly  attributable  to  the  acquisition,  issue  or  disposal  of  a  financial 
instrument. An incremental cost is one that would not have incurred if the transaction had not taken place. Transaction costs 
include fees and commissions paid to agents (including employees acting as selling agents), advisors, brokers and dealers, 
levies by regulatory agencies and securities exchanges, and transfer taxes and duties. Transaction costs do not include debt 
premiums or discounts, financing costs or internal administrative or holding costs.

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

187
187

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES CONTINUED
Financial instruments – key measurement terms (continued). Amortised cost (“AC”) is the amount at which the financial 
instrument was recognised at initial recognition less any principal repayments, plus accrued interest, and for financial assets 
less any write-down for expected credit losses. Accrued interest includes the amortisation of transaction costs deferred at 
initial recognition and of any premium or discount to maturity amount using the effective interest method. Accrued interest 
income and accrued interest expense, including both accrued coupon and amortised discount or premium (including fees 
deferred at origination, if any), are not presented separately and are included in the carrying values of related items in the 
consolidated statement of financial position.

The effective interest method is a method of allocating interest income or interest expense over the relevant period so as to 
achieve a constant periodic rate of interest (effective interest rate) on the carrying amount. The effective interest rate is the 
rate that exactly discounts estimated future cash payments or receipts (excluding future credit losses) through the expected 
life of the financial instrument or a shorter period, if appropriate, to the net carrying amount of the financial instrument. The 
effective interest rate discounts cash flows of variable interest instruments to the next interest repricing date, except for the 
premium or discount which reflects the credit spread over the floating rate specified in the instrument, or other variables 
that are not reset to market rates. Such premiums or discounts are amortised over the whole expected life of the instrument. 
The present value calculation includes all fees paid or received between parties to the contract that are an integral part of 
the effective interest rate (refer to income and expense recognition policy). For assets that are purchased or originated credit 
impaired (“POCI”) at initial recognition, the effective interest rate is adjusted for credit risk, i.e. it is calculated based on the 
expected cash flows on initial recognition instead of contractual payments.

Initial recognition of financial instruments.  Financial  instruments  at  FVTPL  are  initially  recorded  at  fair  value.  All  other 
financial instruments are initially recorded at fair value adjusted for transaction costs. Fair value at initial recognition is best 
evidenced by the transaction price. A gain or loss on initial recognition is only recorded if there is a difference between fair 
value and transaction price which can be evidenced by other observable current market transactions in the same instrument 
or by a valuation technique whose inputs include only data from observable markets. After the initial recognition, an ECL 
allowance  is  recognised  for  financial  assets  measured  at  AC  and  investments  in  debt  instruments  measured  at  FVOCI, 
resulting in an immediate accounting loss.

All purchases and sales of financial assets that require delivery within the time frame set by regulation or market convention 
(“regular way” purchases and sales) are recorded at trade date, which is the date that the Group commits to deliver a financial 
asset. All other purchases are recognised when the entity becomes a party to the contractual provisions of the instrument. 

Financial assets – classification and subsequent measurement – measurement categories. The Group classifies financial 
assets in the following measurement categories: FVTPL, FVOCI and AC. The classification and subsequent measurement of 
debt financial assets depends on: (i) the Group’s business model for managing the related assets portfolio and (ii) the cash 
flow characteristics of the asset. 

Financial assets – classification and subsequent measurement – business model. The business model drives classification 
of  financial  assets.  Management  applied  judgement  in  determining  the  level  of  aggregation  and  portfolios  of  financial 
instruments when performing the business model assessment. When assessing sales transactions, the Group considers their 
historical frequency, timing and value, reasons for the sales and expectations about future sales activity. Sales transactions 
aimed at minimising potential losses due to credit deterioration are considered consistent with the “hold to collect” business 
model. Other sales before maturity, not related to credit risk management activities, are also consistent with the “hold to 
collect” business model, provided that they are infrequent or insignificant in value, both individually and in aggregate. The 
Group assesses significance of sales transactions by comparing the value of the sales to the value of the portfolio subject 
to the business model assessment over the average life of the portfolio. In addition, sales of financial asset expected only in 
stress case scenario, or in response to an isolated event that is beyond the Group’s control, is not recurring and could not have 
been anticipated by the Group, are regarded as incidental to the business model objective and do not impact the classification 
of the respective financial assets. 

The “hold to collect and sell” business model means that assets are held to collect the cash flows, but selling is also integral 
to achieving the business model’s objective, such as, managing liquidity needs, achieving a particular yield, or matching the 
duration of the financial assets to the duration of the liabilities that fund those assets.

Financial assets – classification and subsequent measurement – business model (continued).  The  residual  category 
includes those portfolios of financial assets, which are managed with the objective of realising cash flows primarily through 
sale, such as where a pattern of trading exists. Collecting contractual cash flow is often incidental for this business model. 

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Financial assets – classification and subsequent measurement – cash flow characteristics. Where  the  business  model 
is to hold assets to collect contractual cash flows or to hold contractual cash flows and sell, the Group assesses whether 
the cash flows represent solely payments of principal and interest (“SPPI”). Financial assets with embedded derivatives are 
considered in their entirety when determining whether their cash flows are consistent with the SPPI feature. In making this 
assessment, the Group considers whether the contractual cash flows are consistent with a basic lending arrangement, i.e. 
interest includes only consideration for credit risk, time value of money, other basic lending risks and profit margin. 

Where the contractual terms introduce exposure to risk or volatility that is inconsistent with a basic lending arrangement, the 
financial asset is classified and measured at FVTPL. The SPPI assessment is performed on initial recognition of an asset and 
it is not subsequently reassessed. The judgements applied by the Group in performing the SPPI test for its financial assets is 
as follows:

The time value of money element may be modified, for example, if a contractual interest rate is periodically reset but the 
frequency of that reset does not match the tenor of the debt instrument’s underlying base interest rate, for example a loan 
pays three months interbank rate but the rate is reset every month. The effect of the modified time value of money was 
assessed  by  comparing  relevant  instrument’s  cash  flows  against  a  benchmark  debt  instrument  with  SPPI  cash  flows,  in 
each period and cumulatively over the life of the instrument. The Group applied a threshold of 10% to determine whether 
differences against a benchmark instruments are significantly different. In case of a scenario with cash flows that significantly 
differ from the benchmark, the assessed instrument’s cash flows are not SPPI and the instrument is then carried at FVTPL.

The Group identified and considered contractual terms that change the timing or amount of contractual cash flows. The SPPI 
criterion is met if a loan allows early settlement and the prepayment amount substantially represents principal and accrued 
interest, plus a reasonable additional compensation for the early termination of the contract. The asset’s principal is the 
fair value at initial recognition less subsequent principal repayments, ie instalments net of interest determined using the 
effective interest method. As an exception to this principle, the standard also allows instruments with prepayment features 
that meet the following condition to meet SPPI: (i) the asset is originated at a premium or discount, (ii) the prepayment amount 
represents contractual amount and accrued interest and a reasonable additional compensation for the early termination of 
the contract, and (ii) the fair value of the prepayment feature is immaterial at initial recognition. 

The instruments that failed the SPPI test are generally measured at FVTPL. The Bank did not have such category of Loans to 
customers during 2018.

Financial assets – reclassification. Financial instruments are reclassified only when the business model for managing the 
portfolio as a whole changes. The reclassification has a prospective effect and takes place from the beginning of the first 
reporting period that follows after the change in the business model. The Group did not change its business model during the 
current and comparative period and did not make any reclassifications.

Financial assets impairment – credit loss allowance for ECL. The Group assesses, on a forward-looking basis, the ECL for 
debt instruments measured at AC and FVOCI and for the exposures arising from loan commitments and financial guarantee 
contracts. The Group measures ECL and recognises credit loss allowance at each reporting date. The measurement of ECL 
reflects: (i) an unbiased and probability weighted amount that is determined by evaluating a range of possible outcomes, (ii) 
time value of money and (iii) all reasonable and supportable information that is available without undue cost and effort at the 
end of each reporting period about past events, current conditions and forecasts of future conditions.
The Group applies a three stage model for impairment, based on changes in credit quality since initial recognition:

  Stage 1: A financial instrument that is not credit-impaired on initial recognition is classified in Stage 1. Financial assets in 
Stage 1 have their ECL measured at an amount equal to the portion of lifetime ECL that results from default events possible 
within the next 12 months or until contractual maturity, if shorter (“12 Months ECL”);
  Stage 2: If the Group identifies a significant increase in credit risk (“SICR”) since initial recognition, the asset is transferred 
to Stage 2 and its ECL is measured based on ECL on a lifetime basis (“Lifetime ECL”). If a SICR is no longer observed, 
instrument will move back to Stage 1. Refer to Note 36 for a description of how the Group determines, on a forward-looking 
basis, when a SICR has occurred;
  Stage  3:  Credit  impaired  assets  are  transferred  to  Stage  3  and  allowance  for  Lifetime  ECL  is  recognized.  The  Group’s 
definition of credit impaired assets and definition of default is based on the occurrence of one or more loss events, described 
further in Note 36.

Change in ECL is recognized in statement of profit or loss with a corresponding allowance reported as a decrease in carrying 
value of the financial asset on the statement of financial position. For financial guarantees and credit commitments, provision 
for ECL is reported as a liability in Provisions for Liabilities and Charges.

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Gross carrying amount and write offs. Gross carrying amount of a financial asset is the amortised cost of a financial asset, 
before adjusting for any loss allowance. The Group directly reduces the gross carrying amount of a financial asset when the 
entity has no reasonable expectations of recovering a financial asset in its entirety or a portion thereof. The latter includes 
penalties under the local regulation requirements. The loans are collectively assessed for write off based on overdue days 
criteria or are individually evaluated, depending on the loan segment and product type. The contractual amounts outstanding 
on loans to customers that have been written off partially or fully  during 2018, but are still subject to enforcement activity was 
principal amount GEL 96 million, accrued interest GEL 18 million and accrued off balance penalty GEL 92 million.

Financial assets – derecognition and modification.  The  Group  derecognises  financial  assets  when  (a)  the  assets  are 
redeemed or the rights to cash flows from the assets otherwise expired or (b) the Group has transferred the rights to the cash 
flows from the financial assets or entered into a qualifying pass-through arrangement while (i) also transferring substantially 
all risks and rewards of ownership of the assets or (ii) neither transferring nor retaining substantially all risks and rewards of 
ownership, but not retaining control. Control is retained if the counterparty does not have the practical ability to sell the asset 
in its entirety to an unrelated third party without needing to impose restrictions on the sale.

The Group sometimes renegotiates or otherwise modifies the contractual terms of the financial assets. The Group assesses 
whether the modification of contractual cash flows is substantial considering, among other, the following factors: change in 
interest rate due to market environment changes, change in the currency denomination; consolidation of two or more loans 
into one new loan; change in counterparty; loan with no schedule is replaced with loan with schedule or vice versa; 

Based on below shown internally developed methodology there are certain qualitative triggers which lead to asset derecognition 
with no further quantitative testing required. These qualitative criteria are included in the list below: 

  Change in contract currency;
  Consolidation of two or more loans into one new loan;
  Change in counterparty;
  Loan with no schedule is replaced with loan with schedule or vice versa; 
  Change in contractual interest rate due to market environment changes.

The Group compares the original and revised expected cash flows to assets whether the risks and rewards of the asset are 
substantially different as a result of the contractual modification. It should be assessed whether change in contractual cash 
flow is significant (significance defined as 10% change). If the test result is above 10% threshold, loan should be derecognized, 
whereas if the test is passed and result is below or equal to 10%, financial asset can be assessed as modified. 

If the risks and rewards do not change, the modified asset is not substantially (10% test) different from the original asset 
and  the  modification  does  not  result  in  derecognition.  The  Group  recalculates  the  gross  carrying  amount  by  discounting 
the modified contractual cash flows by the original effective interest rate or, when applicable, the revised effective interest 
rate and recognises a modification gain or loss in profit or loss. Any costs or fees incurred adjust the carrying amount of the 
modified financial asset and are amortised over the remaining term of the modified financial asset.

Financial liabilities – measurement categories. Financial liabilities are classified as subsequently measured at AC, except 
for (i) financial liabilities at FVTPL: this classification is applied to derivatives, financial liabilities held for trading (e.g. short 
positions in securities), contingent consideration recognised by an acquirer in a business combination and other financial 
liabilities designated as such at initial recognition and (ii) financial guarantee contracts and loan commitments.

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Cash and cash equivalents. Cash and cash equivalents are items which are readily convertible to known amounts of cash and 
are subject to an insignificant risk of changes in value. Cash and cash equivalents include cash on hand, amounts due from 
the National Bank of Georgia (NBG), excluding mandatory reserves, and all interbank placements and interbank receivables 
with original maturities of less than three months. Funds restricted for a period of more than three months on origination are 
excluded from cash and cash equivalents. Cash and cash equivalents are carried at AC because: (i) they are held for collection 
of contractual cash flows and those cash flows represent SPPI, and (ii) they are not designated at FVTPL. Features mandated 
solely by legislation, such as the bail-in legislation in certain countries, do not have an impact on the SPPI test, unless they are 
included in contractual terms such that the feature would apply even if the legislation is subsequently changed.

The payments or receipts presented in the statement of cash flows represent the Group’s transfers of cash and cash equivalents, 
including amounts charged or credited to current accounts of the Group’s counterparties held with the Group, such as loan 
interest income or principal collected by charging the customer’s current account or interest payments or disbursement of 
loans credited to the customer’s current account, which represent cash or cash equivalent from the customer’s perspective.

Mandatory cash balances with the National Bank of Georgia. Mandatory cash balances with the NBG are carried at AC and 
represent mandatory reserve deposits that are not available to finance the Group’s day to day operations. Hence they are not 
considered as part of cash and cash equivalents for the purposes of the consolidated statement of cash flows.

Due from other banks. Amounts due from other banks are recorded when the Group advances money to counterparty banks. 
Amounts due from other banks are carried at AC when: (i) they are held for the purposes of collecting contractual cash flows 
and those cash flows represent SPPI, and (ii) they are not designated at FVTPL. Otherwise they are carried at FV.

Investments in debt securities. Based  on  the  business  model  and  the  cash  flow  characteristics,  the  Group  classifies 
investments in debt securities as carried at AC, FVOCI or FVTPL. Debt securities are carried at AC if they are held for collection 
of contractual cash flows and where those cash flows represent SPPI, and if they are not voluntarily designated at FVTPL in 
order to significantly reduce an accounting mismatch. 

Debt securities are carried at FVOCI if they are held for collection of contractual cash flows and for selling, where those 
cash flows represent SPPI, and if they are not designated at FVTPL. Interest income from these assets is calculated using 
the effective interest method and recognised in profit or loss. An impairment allowance estimated using the expected credit 
loss model is recognised in profit or loss for the year. All other changes in the carrying value are recognised in OCI. When the 
debt security is derecognised, the cumulative gain or loss previously recognised in OCI is reclassified from OCI to profit or 
loss. Investments in debt securities are carried at FVTPL if they do not meet the criteria for AC or FVOCI. The Group may also 
irrevocably designate investments in debt securities at FVTPL on initial recognition if applying this option significantly reduces 
an accounting mismatch between financial assets and liabilities being recognised or measured on different accounting bases. 

Investments in equity securities. Financial  assets  that  meet  the  definition  of  equity  from  the  issuer’s  perspective,  i.e. 
instruments that do not contain a contractual obligation to pay cash and that evidence a residual interest in the issuer’s 
net assets, are considered as investments in equity securities by the Group. Investments in equity securities are measured 
at FVTPL, except where the Group elects at initial recognition to irrevocably designate an equity investments at FVOCI. The 
Group’s policy is to designate equity investments as FVOCI when those investments are held for strategic purposes other than 
solely to generate investment returns. When the FVOCI election is used, fair value gains and losses are recognised in OCI and 
are not subsequently reclassified to profit or loss, including on disposal. Impairment losses and their reversals, if any, are not 
measured separately from other changes in fair value. Dividends continue to be recognised in profit or loss when the Group’s 
right to receive payments is established except when they represent a recovery of an investment rather than a return on such 
investment. 

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Loans and advances to customers. Loans and  advances to  customers  are recorded  when the  Group  advances money to 
purchase or originate a loan due from a customer. Based on the business model and the cash flow characteristics, the Group 
classifies loans and advances to customers into one of the following measurement categories: (i) AC: loans that are held for 
collection of contractual cash flows and those cash flows represent SPPI and loans that are not voluntarily designated at 
FVTPL, and (ii) FVTPL: loans that do not meet the SPPI test or other criteria for AC or FVOCI are measured at FVTPL. 

Impairment allowances are determined based on the forward-looking ECL models. Note 36 provides information about inputs, 
assumptions and estimation techniques used in measuring ECL, including an explanation of how the Group incorporates 
forward-looking information in the ECL models. 

Repossessed collateral. Repossessed collateral represents non-financial assets acquired by the Group to settle overdue 
loans. The assets are initially recognised at fair value when acquired and included in premises and equipment, investment 
property or inventories within other assets depending on their nature and the Group’s intention in respect of recovery of these 
assets and are subsequently re-measured and accounted for in accordance with the accounting policies for these categories 
of assets. Inventories of repossessed assets are recorded at the lower of cost or net realisable value.

Loan commitments. The Group issues commitments to provide loans. These commitments are irrevocable or revocable only 
in response to a material adverse change. Such commitments are initially recognised at their fair value, which is normally 
evidenced by the amount of fees received. This amount is amortised on a straight line basis over the life of the commitment, 
except for commitments to originate loans if it is probable that the Group will enter into a specific lending arrangement and 
does not expect to sell the resulting loan shortly after origination; such loan commitment fees are deferred and included in 
the carrying value of the loan on initial recognition. At the end of each reporting period, the commitments are measured at (i) 
the remaining unamortised balance of the amount at initial recognition, plus (ii) the amount of the loss allowance determined 
based on the expected credit loss model, unless the commitment is to provide a loan at a below market interest rate, in which 
case the measurement is at the higher of these two amounts. The carrying amount of the loan commitments represents a 
liability. 

Financial guarantees. Financial guarantees require the Group to make specified payments to reimburse the holder of the 
guarantee for a loss it incurs because a specified debtor fails to make payment when due in accordance with the original 
or modified terms of a debt instrument. Financial guarantees are initially recognised at their fair value, which is normally 
evidenced by the amount of fees received. This amount is amortised on a straight line basis over the life of the guarantee. 
At the end of each reporting period, the guarantees are measured at the higher of (i) the amount of the loss allowance for 
the guaranteed exposure determined based on the expected loss model and (ii) the remaining unamortised balance of the 
amount at initial recognition. In addition, an ECL loss allowance is recognised for fees receivable that are recognised in the 
statement of financial position as an asset.

Performance guarantees. Performance guarantees are contracts that provide compensation if another party fails to perform 
a  contractual  obligation.  Such  contracts  transfer  non-financial  performance  risk  in  addition  to  credit  risk.  Performance 
guarantees  are  initially  recognised  at  their  fair  value,  which  is  normally  evidenced  by  the  amount  of  fees  received.  This 
amount is amortised on a straight line basis over the life of the contract. At the end of each reporting period, the performance 
guarantee contracts are measured at the higher of (i) the unamortised balance of the amount at initial recognition and (ii) the 
best estimate of expenditure required to settle the contract at the end of each reporting period, discounted to present value. 
Where the Group has the contractual right to revert to its customer for recovering amounts paid to settle the performance 
guarantee contracts, such amounts will be recognised as an asset upon transfer of the loss compensation to the guarantee’s 
beneficiary. These fees are recognised within fee and commission income in profit or loss.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES CONTINUED
Sale and repurchase agreements. Sale and repurchase agreements (“repo agreements”), which effectively provide a lender’s 
return to the counterparty, are treated as secured financing transactions. The lender provides funds to the borrower and 
receives  security  as  collateral.  Securities  sold  under  such  sale  and  repurchase  agreements  are  not  derecognized.  The 
securities are not reclassified in the statement of financial position unless the transferee has, by contract, the right or custom 
to sell or repledge the securities, in which case they are reclassified as repurchase receivables. The corresponding liability is 
presented within amounts due to credit institutions. The repurchase agreements are short-term in nature. Available-for-sale 
securities or bonds carried at amortised cost reclassified to repurchase receivables continue to be carried at fair value or 
amortised cost respectively in accordance with the accounting policies for these categories of assets.

Securities purchased under agreements to resell (“reverse repo agreements”), which effectively provide a lender’s return to 
the Group, are recorded as due from other banks or loans and advances to customers, as appropriate. The difference between 
the sale and repurchase price is treated as interest income and accrued over the life of repo agreements using the effective 
interest method. 

Securities lent to counterparties for a fixed fee are retained in the consolidated financial statements in their original category 
in the statement of financial position unless the counterparty has the right by contract or custom to sell or repledge the 
securities, in which case they are reclassified and presented separately. Securities borrowed for a fixed fee are not recorded in 
the consolidated financial statements, unless these are sold to third parties, in which case the purchase and sale are recorded 
in profit or loss for the year within gains less losses arising from trading securities. The obligation to return the securities is 
recorded at fair value in other borrowed funds.

Based  on  classification  of  securities  sold  under  the  sale  and  repurchase  agreements,  the  Group  classifies  repurchase 
receivables into one of the following measurement categories: AC, FVOCI, and FVTPL.

Finance lease receivables (Investment in finance lease). Where the Group is a lessor in a lease that substantially transfers 
all risks and rewards incidental to ownership to the lessee, the assets leased out are presented as investments in finance 
leases and carried at the present value of the future lease payments. Investments in finance leases are initially recognised 
at commencement (when the lease term begins) using a discount rate determined at inception (the early date of the lease 
agreement and the date of commitment by the parties to the principal provisions of the lease).

The  difference  between  the  gross  receivable  and  the  present  value  represents  unearned  finance  income.  This  income  is 
recognised over the term of the lease using the net investment method (before tax), which reflects a constant periodic rate of 
return. Incremental costs directly attributable to negotiating and arranging the lease are included in the initial measurement 
of the finance lease receivable and reduce the amount of income recognised over the lease term. Finance income from leases 
is recorded within interest income in the profit or loss.

The ECL is determined in the same way as for loans and advances measured at AC and recognised through an allowance 
account to write down the receivables’ net carrying amount to the present value of expected cash flows discounted at the 
interest rates implicit in the finance leases. There is a ‘three stage’ approach which is based on the change in credit quality 
of financial lease receivables since initial recognition. Immediate loss that is equal to the 12-month ECL is recorded on initial 
recognition  of  financial  leases  that  are  not  credit  impaired.  In  case  of  a  significant  increase  in  credit  risk,  impairment  is 
measured using lifetime ECL rather than 12-month ECL. The estimated future cash flows reflect the cash flows that may 
result from obtaining and selling the assets subject to the lease.

Receivables from terminated leases. The company recognizes receivables from terminated contracts at the moment of lease 
contract termination. These receivables are recognized at amount comprising difference between fair value of repossessed 
assets and outstanding balance of net investment in finance lease. Receivables are accounted for at AC less ECL.

Prepayment for purchase of leasing assets.  Prepayment  for  purchase  of  leasing  assets  comprises  of  interest  bearing 
advance payments made to purchase assets for transfer into leases. Such advances are accounted for at at AC less ECL. On 
commencement of the leases, advances towards lease contracts are transferred into net investment in finance lease.

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Due to credit institutions. Amount due to credit institutions are recorded when counterparty banks advance money or other 
assets to the Group. The non-derivative liability is carried at AC. If the Group purchases its own debt, it is removed from 
the  consolidated  statement  of  financial  position  and  the  difference  between  the  carrying  amount  of  the  liability  and  the 
consideration paid is included in gains or losses arising from retirement of debt.

Customer accounts. Customer accounts are non-derivative liabilities to individuals, state or corporate customers and are 
carried at AC. 

Subordinated debt. Subordinated debt can only be paid in the event of a liquidation after the claims of other higher priority 
creditors have been met and is included in the Bank’s “tier 2” capital. Subordinated debt is carried at AC. 

Debt securities in issue. Debt securities in issue include promissory notes, bonds, certificates of deposit and debentures 
issued by the Group. Debt securities are stated at AC. If the Group purchases its own debt securities in issue, they are removed 
from the consolidated statement of financial position and the difference between the carrying amount of the liability and the 
consideration paid is included in gains arising from retirement of debt.

Derivative financial instruments.  Derivative  financial  instruments,  including  foreign  exchange  contracts,  interest  rate 
futures, forward rate agreements, currency and interest rate swaps, currency and interest rate options are carried at their 
fair value. The Group also enters into offsetting deposits with its counterparty banks to exchange currencies. Such deposits, 
while legally separate, are aggregated and accounted for as a single derivative financial instrument (currency swap) on a net 
basis where (i) the deposits are entered into at the same time and in contemplation of one another, (ii) they have the same 
counterparty, (iii) they relate to the same risk and (iv) there is no apparent business purpose for structuring the transactions 
separately that could not also have been accomplished in a single transaction.

All  derivative  instruments  are  carried  as  assets  when  fair  value  is  positive  and  as  liabilities  when  fair  value  is  negative. 
Changes in the fair value of derivative instruments are included in profit or loss. The Group does not apply hedge accounting.

Certain derivative instruments embedded in other financial instruments are treated as separate derivative instruments when 
their risks and characteristics are not closely related to those of the host contract. 

Goodwill. Goodwill is carried at cost less accumulated impairment losses, if any. The Group tests goodwill for impairment at 
least annually and whenever there are indications that goodwill may be impaired. Goodwill is allocated to the cash-generating 
units, or groups of cash-generating units, that are expected to benefit from the synergies of the business combination. Such 
units or group of units represent the lowest level at which the Group monitors goodwill, and are not larger than an operating 
segment. Gains or losses on disposal of an operation within a cash generating unit to which goodwill has been allocated 
include the carrying amount of goodwill associated with the disposed operation. This is generally measured on the basis of 
the relative values of the disposed operation and the portion of the cash-generating unit which is retained.

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Premises and equipment.  Premises  and  equipment,  except  for  land,  buildings  and  construction  in  progress,  are  stated 
at cost, less accumulated depreciation and provision for impairment, where required. Cost of premises and equipment of 
acquired subsidiaries is the estimated fair value at the date of acquisition.

Following initial recognition, land, buildings and construction in progress are carried at a revalued amount, being the fair 
value at the date of revaluation, less any subsequent accumulated depreciation and subsequent accumulated impairment 
losses. Revaluations are performed frequently enough to ensure that the carrying amount does not differ materially from that 
which would be determined using fair values at the end of reporting period.

Any revaluation surplus is credited to the revaluation reserve for premises and equipment included in equity, except to the 
extent that it reverses a revaluation decrease of the same asset previously recognised in profit or loss. In this case the increase 
is recognized in profit or loss to the extent of the decrease previously charged. A revaluation deficit is recognized in profit or 
loss,  except  that  a  deficit  directly  offsetting  a  previous  surplus  on  the  same  asset  is  recognized  in  other  comprehensive 
income and reduces revaluation reserve for premises and equipment accumulated in equity.  

Depreciation on revalued buildings is charged to profit or loss. Upon disposal of revalued property, any revaluation reserve 
relating to the particular asset being sold or retired is transferred to retained earnings. 

Costs  of  minor  repairs  and  maintenance  are  expensed  when  incurred.  Costs  of  replacing  major  parts  or  components  of 
premises and equipment items are capitalised and the replaced part is retired.

If impaired, premises and equipment are written down to the higher of their value in use and fair value less costs to sell. The 
decrease in carrying amount is charged to profit or loss to the extent it exceeds the previous revaluation surplus in equity. 
An impairment loss recognised for an asset in prior years is reversed if there has been a change in the estimates used to 
determine the asset’s value in use or fair value less costs to sell.

Gains and losses on disposals determined by comparing proceeds with carrying amount are recognised in profit or loss. 

Depreciation. Land and construction in progress are not depreciated. Depreciation on other items of premises and equipment 
is calculated using the straight-line method to allocate their cost or revalued amounts to their residual values over their 
estimated useful lives as follows:

Premises
Furniture and fixtures
Computers and office equipment
Motor vehicles
Other equipment
Leasehold improvements

30 – 100 years;
5 – 8 years;
3 – 8 years;
4 – 5 years;
2 – 10 years; and
the term of the underlying lease or if not defined, not more than 7 years.

The residual value of an asset is the estimated amount that the Group would currently obtain from disposal of the asset less 
the estimated costs of disposal, if the asset was already of the age and in the condition expected at the end of its useful life. 
The residual value of an asset is nil if the Group expects to use the asset until the end of its physical life. The assets’ residual 
values and useful lives are reviewed, and adjusted if appropriate, at the end of each reporting period.

Investment property. Investment property is property that the Groups owns to earn rental income or for capital appreciation, 
or both, and that it does not occupy. 

Investment  property  is  stated  at  cost  less  accumulated  depreciation  and  provision  for  impairment,  where  required.  It  is 
amortised on a straight line basis over an expected useful life of 30 to 50 years. In case of any indication that the investment 
properties may be impaired, the Group estimates the recoverable amount as the higher of value in use and fair value less 
costs to sell. The carrying amount of an investment property is written down to its recoverable amount through a charge to 
profit or loss for the year. An impairment loss recognised in prior years is reversed if there has been a subsequent change in 
the estimates used to determine the asset’s recoverable amount.

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Investment property (continued). Land included in investment property is not depreciated. Depreciation on other items of 
investment properties is calculated using the straight-line method to allocate their cost to their residual values over their 
estimated useful lives of 30 to 50 years. Residual values of investment properties are estimated to be nil.
Earned rental income is recorded in profit or loss for the year within other operating income.

Subsequent expenditure is capitalised to the asset’s carrying amount only when it is probable that future economic benefits 
associated with the expenditure will flow to the Group and the cost can be measured reliably. All other repairs and maintenance 
costs are expensed when incurred. 

Intangible assets. All of the Group’s intangible assets have definite useful life and primarily include capitalised computer 
software and licenses. 

Acquired computer software licenses are capitalised on the basis of the costs incurred to acquire and bring to use the specific 
software. All other costs associated with computer software, e.g. its maintenance, are expensed when incurred. Intangible 
assets are amortised on a straight line basis over expected useful lives of 2 to 15 years.

Insurance and reinsurance receivables. Insurance and reinsurance receivables are recognised based on insurance policy 
terms and measured at cost. The carrying value of insurance and reinsurance receivables is reviewed for impairment whenever 
events or circumstances indicate that the carrying amount may not be recoverable, with any impairment loss recorded in 
the  consolidated  statement  of  income.  Reinsurance  receivables  primarily  include  balances  due  from  both  insurance  and 
reinsurance companies for ceded insurance liabilities. Insurance premiums are recognised as revenue (earned premiums) 
proportionally  over  the  period  of  coverage  of  respective  insurance  contracts.  Premiums  are  shown  before  deduction  of 
commission and are gross of any taxes or duties levied on premiums. Amounts due to reinsurers are estimated in a manner 
consistent  with  the  associated  reinsured  policies  and  in  accordance  with  the  reinsurance  contract.  Premiums  ceded  and 
claims reimbursed are presented on a gross basis. 

An  impairment  review  is  performed  on  all  reinsurance  assets  when  an  indication  of  impairment  occurs.  Reinsurance 
receivables are impaired only if there is objective evidence that the Group may not receive all amounts due to it under the 
terms of the contract that this can be measured reliably.

Liability adequacy test.  Liability  adequacy  tests  are  performed  at  each  balance  sheet  date  to  ensure  the  adequacy  of 
recognised insurance liabilities net of related deferred acquisition costs. In performing the tests, current best estimates of 
future contractual cash flows, claims handling and administration costs in respect of claims, as well as investment income 
from assets backing such liabilities, are used. Where tests highlight a deficiency, insurance liabilities are increased with any 
deficiency being recognised in the consolidated statement of comprehensive income.

Income taxes. Income taxes are provided in the consolidated financial statements in accordance with the legislation enacted 
or substantively enacted by the end of reporting period in the respective territories that the Bank and its subsidiaries operate. 
The  income  tax  charge/credit  comprises  of  current  tax  and  deferred  tax  and  is  recognised  in  profit  or  loss  except  if  it  is 
recognised directly in other comprehensive income because it relates to transactions that are also recognised, in the same or 
a different period, directly in other comprehensive income. 

Current tax is the amount expected-to-be-paid to or recovered from the tax authorities in respect of taxable profits or losses 
for the current and prior periods. Taxable profits or losses are based on estimates if consolidated financial statements are 
authorised prior to filing relevant tax returns. Taxes, other than on income, are recorded within administrative and other 
operating expenses.

Deferred income tax is provided using the balance sheet liability method for tax loss carry forwards and temporary differences 
arising between the tax bases of assets and liabilities and their carrying amounts for financial reporting purposes. In accordance 
with  the  initial  recognition  exemption,  deferred  taxes  are  not  recorded  for  temporary  differences  on  initial  recognition  of 
an asset or a liability in a transaction other than a business combination if the transaction, when initially recorded, affects 
neither accounting nor taxable profit. Deferred tax liabilities are not recorded for temporary differences on initial recognition 
of goodwill and subsequently for goodwill that is not deductible for tax purposes. Deferred tax balances are measured at tax 
rates enacted or substantively enacted at the end of reporting period that are expected to apply to the extent of time when the 
temporary differences will reverse or the tax loss carry forwards will be utilised.

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Income taxes (continued). Deferred tax assets and liabilities are netted only within the individual companies of the Group. 
Deferred tax assets for deductible temporary differences and tax loss carry forwards are recorded only to the extent that it is 
probable that future taxable profit will be available against which the deductions can be utilised. 
Deferred  income  tax  is  provided  on  post-acquisition  retained  earnings  of  subsidiaries,  except  where  the  Group  controls 
the subsidiary’s dividend policy and it is probable that the difference will not reverse through dividends or otherwise in the 
foreseeable future.

Uncertain tax positions. The Group’s uncertain tax positions are reassessed by the management at the end of each reporting 
period. Liabilities are recorded for income tax positions that are determined by the management as more likely than not to 
result in additional taxes being levied if the positions were to be challenged by the tax authorities. The assessment is based on 
the interpretation of tax laws that have been enacted or substantively enacted by the end of reporting period and any known 
Court or other rulings on such issues. Liabilities for penalties, interest and taxes other than on income are recognised based 
on the management’s best estimate of the expenditure required to settle the obligations at the end of the reporting period. 

Provisions for liabilities and charges. Provisions for liabilities and charges are non-financial liabilities of uncertain timing 
or amount. They are accrued when the Group has a present legal or constructive obligation as a result of past events, it is 
probable that an outflow of resources embodying economic benefits will be required to settle the obligation, and a reliable 
estimate of the amount of the obligation can be made. 

Share capital. Ordinary shares with discretionary dividends are classified as equity. Incremental costs directly attributable 
to the issue of new shares or options are shown in equity as a deduction, net of tax, from the proceeds. Any excess of the fair 
value of consideration received over the par value of shares issued is recorded as share premium in equity.

Dividends. Dividends are recorded in equity in the period in which they are declared. Any dividends declared after the end of the 
reporting period and before the consolidated financial statements are authorised for issue, are disclosed in the subsequent 
events note. 

Income and expense recognition. Interest income and expense are recorded for all debt instruments, other than those at 
FVTPL, on an accrual basis using the effective interest method. As part of interest income or expense this method defers all 
fees paid or received between the parties to the contract that are an integral part of the effective interest rate, transaction 
costs and all other premiums or discounts. The group does not have Interest income on debt instruments at FVTPL during 
2018.

Fees integral to the effective interest rate include origination fees received or paid by the entity relating to the creation or 
acquisition of a financial asset or issuance of a financial liability, for example fees for evaluating creditworthiness, evaluating 
and recording guarantees or collateral, negotiating the terms of the instrument and for processing transaction documents. 
Commitment fees received by the Group to originate loans at market interest rates are integral to the effective interest rate if it 
is probable that the Group will enter into a specific lending arrangement and does not expect to sell the resulting loan shortly 
after origination. The Group does not designate loan commitments as financial liabilities at FVTPL.

Interest income is calculated by applying the effective interest rate to the gross carrying amount of financial assets, except for 
(i) financial assets that have become credit impaired (Stage 3), for which interest income is calculated by applying the effective 
interest rate to their AC, net of the ECL provision, and (ii) financial assets that are purchased or originated credit impaired, for 
which the original credit-adjusted effective interest rate is applied to the AC.

All other fees, commissions and other income and expense items are generally recorded on an accrual basis by reference to 
completion of the specific transaction assessed on the basis of the actual service provided as a proportion of the total services 
to be provided.

Fee and commission income. Fee and commission income is recognised over time on a straight line basis as the services 
are rendered, when the customer simultaneously receives and consumes the benefits provided by the Group’s performance. 
Variable  fees  are  recognised  only  to  the  extent  that  management  determines  that  it  is  highly  probable  that  a  significant 
reversal will not occur.

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Foreign currency translation. The Group’s presentation currency is the Georgian Lari. TBCG’s and the Bank’s functional 
currency is the Georgian Lari. The functional currency of each of the Group’s consolidated entities is the currency of the 
primary economic environment in which the entity operates. Transactions in foreign currencies are initially recorded in the 
functional currency, converted at the rate of exchange ruling at the date of the transaction. 

Monetary  assets  and  liabilities  are  translated  into  each  entity’s  functional  currency  at  the  official  exchange  rate  of  the 
territories where the Bank and its subsidiaries operate, at the respective reporting period. Foreign exchange gains and losses 
resulting from the settlement of transactions and from the translation of monetary assets and liabilities into each entity’s 
functional currency at year-end official exchange rates are recognised in profit or loss. Translation at year-end rates does not 
apply to non-monetary items, including equity investments. The effects of exchange rate changes on the fair value of equity 
securities are recorded as part of the fair value gain or loss. 

The  results  and  financial  position  of  each  group  entity  (the  functional  currency  of  none  of  which  is  a  currency  of  a 
hyperinflationary economy) are translated into the presentation currency as follows: 

(i)  Assets  and  liabilities  for  each  statement  of  financial  position  presented  are  translated  at  the  closing  rate  at  the  end 

of the respective reporting period; 

(ii) Income and expenses are translated at average exchange rates (unless this average is not a reasonable approximation of 
the cumulative effect of the rates prevailing on the transaction dates, in which case income and expenses are translated 
at the dates of the transactions); 

(iii) Components of equity are translated at the historic rate; and 
(iv) All resulting exchange differences are recognised in other comprehensive income. 

After losing control over a foreign operation, the exchange differences previously recognised in other comprehensive income 
are reclassified to profit or loss for the year as part of the gain or loss on disposal. On partial disposal of a subsidiary without 
loss of control, the related portion of accumulated currency translation differences is reclassified to non-controlling interest 
within equity.

Goodwill and fair value adjustments arising on the acquisition of a foreign entity are treated as assets and liabilities of the 
foreign entity and translated at the closing rate. At 31 December 2018 the closing rate of exchange used for translating foreign 
currency balances was GBP 1 = 3.3955 (2017: GBP 1 = GEL 3.5005; 2016: GBP 1 = GEL 3.2579); USD 1 = 2.6766 (2017: USD 1 = 
GEL 2.5922; 2016: USD 1 = GEL 2.6468); EUR 1 = 3.0701 (2017: EUR 1 = GEL 3.1044; 2016: EUR 1 = GEL 2.7940). 

Offsetting. Financial assets and liabilities are offset and the net amount reported in the consolidated statement of financial 
position only when there is a legally enforceable right to offset the recognised amounts, and there is an intention to either 
settle on a net basis, or to realise the asset and settle the liability simultaneously.

Staff costs and related contributions. Wages, salaries, paid annual leave and sick leave, bonuses, and non-monetary benefits 
as well as the cash settled part of the share based payment schemes are accrued in the year in which the associated services 
are rendered by the Group’s employees. 

Earnings per share. Earnings per share (“EPS”) are determined by dividing the profit or loss attributable to owners of the 
Group by the weighted average number of participating shares outstanding during the reporting year. 

Diluted earnings per share. Diluted earnings per share is calculated by adjusting the weighted average number of ordinary 
shares  outstanding  to  assume  conversion  of  all  dilutive  potential  ordinary  shares.  In  calculating  diluted  EPS,  non-vested 
ordinary shares are treated as outstanding on the grant date.

Segment reporting. Operating segments are reported in a manner consistent with the internal reporting provided to the 
Group’s chief operating decision maker. Segments whose revenue, result or assets are ten percent or more of all the segments 
are reported separately.

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Share based payments.  A  share-based  payment  arrangement  is  an  agreement  between  the  entity  and  another  party 
(including an employee) that entitles the other party to receive cash or other assets of the entity for amounts that are based 
on  the  price  (or  value)  of  equity  instruments  (including  shares  or  share  options)  of  the  entity  or  another  group  entity,  or 
equity instruments (including shares or share options) of the entity or another group entity, provided the specified vesting 
conditions, if any, are met. Under the share-based compensation plan the Group receives services from the management as 
consideration for equity instruments of the Group. The fair value of the employee services received in exchange for the grant 
of the equity instruments is recognised as an expense. The total amount to be expensed is determined by the reference to 
the fair value of the equity instruments granted, excluding the impact of any non-market service and performance vesting 
conditions. Non-market vesting conditions are included in the assumptions about the number of equity instruments that are 
expected to vest. The total amount expensed is recognised over the vesting period, which is the period over which all of the 
specified vesting conditions are to be satisfied. At each balance sheet date, the Group revises its estimates of the number of 
equity instruments that are expected to vest based on the non-marketing vesting conditions. It recognises the impact of the 
revision of original estimates, if any, in profit or loss, with a corresponding adjustment to equity. Increase in equity on accrued 
shares resulting from the equity settled scheme is accounted for under share based payment reserve. Upon award of shares 
to  the  scheme  participants,  respective  share  based  payment  reserve  is  transferred  to  share  capital  and  share  premium. 
When portions of a single grant vest on two or more dates the entity applies graded vesting for accounting of share based 
payment arrangement. Vesting period of each tranche of the grant ends when the employee owns the shares with no further 
service restrictions. Under graded vesting scheme the expense for earlier years is higher than for later years. Each tranche 
is expensed over its own service period with a credit entry being equity.

Principles applied before 1 January 2018 (comparatives only)
Financial  instruments  –  key  measurement  terms  (comparatives  only).  Depending  on  their  classification  financial 
instruments are carried at fair value, cost, or amortised cost as described below.

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between 
market participants at the measurement date. The best evidence of fair value is the price in an active market. An active 
market is one in which transactions for the asset or the liability take place with sufficient frequency and volume to provide 
pricing information on an ongoing basis. The fair value of financial instruments traded in an active market is measured as the 
product of the quoted price for the individual asset or liability and the quantity owned by the entity. This is the case even if a 
market’s normal daily trading volume is not sufficient to absorb the quantity held and placing orders to sell the position in a 
single transaction might affect the quoted price.

A portfolio of financial derivatives or other financial assets and liabilities that are not traded in an active market is measured at 
the fair value of a group of financial assets and financial liabilities on the basis of the price that would be received to sell a net 
long position (ie an asset) for a particular risk exposure or paid to transfer a net short position (i.e. a liability) for a particular 
risk exposure in an orderly transaction between market participants at the measurement date. This is applicable for assets 
carried at fair value on a recurring basis in case the Group: (a) manages the group of financial assets and financial liabilities 
on the basis of the entity’s net exposure to a particular market risk (or risks) or to the credit risk of a particular counterparty 
in  accordance  with  the  entity’s  documented  risk  management  or  investment  strategy;  (b)  it  provides  information  on  that 
basis about the group of assets and liabilities to the entity’s key management personnel; and (c) the market risks, including 
duration of the entity’s exposure to a particular market risk (or risks) arising from the financial assets and financial liabilities 
is substantially the same.

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Financial instruments – key measurement terms (continued) (comparatives only). Valuation techniques such as discounted 
cash flow models or models based on recent arm’s length transactions or consideration of financial data of the investees are 
used to measure the fair value of certain financial instruments for which external market pricing information is not available. 
Fair  value  measurements  are  analysed  by  level  in  the  fair  value  hierarchy  as  follows:  (i)  level  one  are  measurements  at 
quoted prices (unadjusted) in active markets for identical assets or liabilities, (ii) level two measurements are valuations 
techniques with all material inputs observable for the asset or liability, either directly (that is, as prices) or indirectly (that is, 
derived from prices), and (iii) level three measurements are valuations not solely based on observable market data (that is, 
the measurement requires significant unobservable inputs). Transfers between levels of the fair value hierarchy are deemed 
to have occurred at the end of the reporting period. Refer to Note 42.

Cost is the amount of cash or cash equivalents paid or the fair value of the other consideration given to acquire an asset at 
the time of its acquisition and includes transaction costs. Measurement at cost is only applicable to investments in equity 
instruments that do not have a quoted market price and whose fair value cannot be reliably measured and derivatives that are 
linked to and must be settled by the delivery of such unquoted equity instruments. Refer to Note 41.

Transaction costs  are  incremental  costs  that  are  directly  attributable  to  the  acquisition,  issue  or  disposal  of  a  financial 
instrument. An incremental cost is one that would not have incurred if the transaction had not taken place. Transaction costs 
include fees and commissions paid to agents (including employees acting as selling agents), advisors, brokers and dealers, 
levies by regulatory agencies and securities exchanges, and transfer taxes and duties. Transaction costs do not include debt 
premiums or discounts, financing costs or internal administrative or holding costs. 

Amortised cost  is  the  amount  at  which  the  financial  instrument  was  recognised  at  initial  recognition  less  any  principal 
repayments, plus accrued interest, and for financial assets less any write-down for incurred impairment losses. Accrued 
interest includes the amortisation of transaction costs deferred at initial recognition and of any premium or discount to maturity 
amount using the effective interest method. Accrued interest income and accrued interest expense, including both accrued 
coupon and amortised discount or premium (including fees deferred at origination, if any), are not presented separately and 
are included in the carrying values of related items in the consolidated statement of financial position. Repayments for Loans 
are accounted for penalties in the first place, then accrued interest and after that principal amount.

The effective interest method is a method of allocating interest income or interest expense over the relevant period so as to 
achieve a constant periodic rate of interest (effective interest rate) on the carrying amount. The effective interest rate is the 
rate that exactly discounts estimated future cash payments or receipts (excluding future credit losses) through the expected 
life of the financial instrument or a shorter period, if appropriate, to the net carrying amount of the financial instrument. The 
effective interest rate discounts cash flows of variable interest instruments to the next interest repricing date, except for the 
premium or discount which reflects the credit spread over the floating rate specified in the instrument, or other variables that 
are not reset to market rates. Such premiums or discounts are amortised over the whole expected life of the instrument. The 
present value calculation includes all fees paid or received between parties to the contract that are an integral part of the 
effective interest rate (refer to income and expense recognition policy). 

Initial  recognition  of  financial  instruments  (comparatives  only).  Trading  securities,  derivatives  and  other  financial 
instruments at fair value through profit or loss are initially recorded at fair value. All other financial instruments are initially 
recorded at fair value plus the transaction costs. Fair value at initial recognition is best evidenced by the transaction price. 
A gain or a loss on initial recognition is only recorded if there is a difference between the fair value and the transaction price 
which can be evidenced by other observable current market transactions in the same instrument or by a valuation technique 
whose inputs include only data from observable markets.

All purchases and sales of financial assets that require delivery within the time frame set by regulation or market convention 
(“regular way” purchases and sales) are recorded at trade date, which is the date that the Group commits to deliver a financial 
asset. All other purchases are recognised when the entity becomes a party to the contractual provisions of the instrument. 

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED2.  SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES  CONTINUED
Derecognition of financial assets (comparatives only).  The  Group  derecognises  financial  assets  when  (a)  the  assets  are 
redeemed or the rights to cash flows from the assets otherwise expired or (b) the Group has transferred the rights to the cash 
flows from the financial assets or entered into a qualifying pass-through arrangement while (i) also transferring substantially 
all the risks and rewards of ownership of the assets or (ii) neither transferring nor retaining substantially all risks and rewards 
of ownership but not retaining control. Control is retained if the counterparty does not have the practical ability to sell the 
asset in its entirety to an unrelated third party without needing to impose additional restrictions on the sale.

Cash and cash equivalents (comparatives only). Cash and cash equivalents are items which are readily convertible to known 
amounts of cash and are subject to an insignificant risk of changes in value. Cash and cash equivalents include cash on hand, 
amounts due from the National Bank of Georgia (NBG), excluding mandatory reserves, and all interbank placements and 
interbank receivables with original maturities of less than three months. Funds restricted for a period of more than three 
months on origination are excluded from cash and cash equivalents. Cash and cash equivalents are carried at amortised cost.

The payments or receipts presented in the statement of cash flows represent the Group’s transfers of cash and cash equivalents, 
including amounts charged or credited to current accounts of the Group’s counterparties held with the Group, such as loan 
interest income or principal collected by charging the customer’s current account or interest payments or disbursement of 
loans credited to the customer’s current account, which represent cash or cash equivalent from the customer’s perspective.

Investment securities available for sale (comparatives only). This classification includes investment securities which the 
Group intends to hold for an indefinite period of time and which may be sold in response to needs for liquidity or changes in 
interest rates, exchange rates or equity prices. The Group classifies investments as available for sale at the time of purchase.

Investment  securities  available  for  sale  are  carried  at  fair  value.  Interest  income  on  available  for  sale  debt  securities  is 
calculated using the effective interest method and recognised in profit or loss for the year. Dividends on available-for-sale 
equity instruments are recognised in profit or loss for the year when the Group’s right to receive payment is established 
and it is probable that the dividends will be collected. All other elements of changes in the fair value are recognized in Other 
Comprehensive Income (“OCI”) until the investment is derecognised or impaired, at which time the cumulative gain or loss is 
reclassified from OCI to profit or loss. Impairment losses are recognised in profit or loss when incurred as a result of one or 
more events (“loss events”) arising after the initial recognition of investment securities available for sale.

A significant or prolonged decline in the fair value of an equity security below its cost is an indicator that it is impaired. The 
cumulative impairment loss – measured as the difference between the acquisition cost and the current fair value, less any 
impairment loss on that asset previously recognised in profit or loss – is removed from equity and reclassified from OCI. 
Impairment losses on equity instruments are not reversed through profit or loss. If, in a subsequent period, the fair value of 
a debt instrument classified as available for sale increases and the increase can be objectively related to an event occurring 
after the impairment loss was recognised in profit or loss, the impairment loss is reversed through the current period’s profit 
or loss for the year.

Sale and repurchase agreements (comparatives only).  Sale  and  repurchase  agreements  (“repo  agreements”),  which 
effectively provide a lender’s return to the counterparty, are treated as secured financing transactions. The lender provides 
funds to the borrower and receives security as collateral. Securities sold under such sale and repurchase agreements are not 
derecognized. The securities are not reclassified in the statement of financial position unless the transferee has, by contract, 
the right or custom to sell or repledge the securities, in which case they are reclassified as repurchase receivables. The 
corresponding liability is presented within amounts due to credit institutions. The repurchase agreements are short-term in 
nature. Available-for-sale securities or bonds carried at amortised cost reclassified to repurchase receivables continue to be 
carried at fair value or amortised cost respectively in accordance with the accounting policies for these categories of assets.

Securities purchased under agreements to resell (“reverse repo agreements”), which effectively provide a lender’s return to 
the Group, are recorded as due from other banks or loans and advances to customers, as appropriate. The difference between 
the sale and repurchase price is treated as interest income and accrued over the life of repo agreements using the effective 
interest rate method. 

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2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES  CONTINUED
Loans and advances to customers (comparatives only). Loans and advances to customers are recorded when the Group 
advances money to purchase or originate an unquoted non-derivative receivable from a customer due on fixed or determinable 
dates and has no intention of trading the receivable. Loans and advances to customers are carried at amortised cost.

When  financial  assets  are  renegotiated  and  the  renegotiated  terms  and  conditions  differ  substantially  from  the  previous 
terms, financial asset is derecognized and the new asset is initially recognised at its fair value.

Bonds carried at amortised cost (comparatives only). Investment securities that the Group intends to hold for an indefinite 
period and that may be sold in response to needs for liquidity or changes in interest rates, exchange rates or equity prices 
have been classified as available for sale investments in the financial statements for the year ended 31 December 2014. In 
2015 the Group has reassessed its intention with regard to some of the securities under this category and has identified 
certain investments that the Group has both the intention and ability to hold to maturity. Due to the fact that transactions for 
such securities do not take place with sufficient frequency and volume to provide pricing information on an ongoing basis the 
securities are not considered to be quoted in an active market and were reclassified to loans and receivables rather than held 
to maturity investments. These securities are presented in the balance sheet under caption bonds carried at amortised cost.

When an available-for-sale financial asset with fixed maturity is reclassified to loans and receivables, the fair value of the 
financial asset on that date becomes its new amortised cost. Any previous gain or loss on that asset that has been recognised 
directly in other comprehensive income is amortised to profit and loss over the investment’s remaining life using the effective 
interest method.

Impairment of financial assets carried at amortised cost (comparatives only). Impairment losses are recognised in profit or 
loss when incurred as a result of one or more events (“loss events”) that happened after the initial recognition of the financial 
asset and which have an impact on the amount or timing of the estimated future cash flows of the financial asset or group of 
financial assets that can be reliably estimated. The Group classifies its borrowers as significant and non-significant ones for 
impairment allowance estimation purposes and assesses for impairment individually or collectively. 

Specific qualitative and quantitative events are outlined for evidence of impairment of individually and collectively assessed 
borrowers in order to ensure that loss event is identified as early as possible. 

If there is evidence that an impairment loss event on significant credit exposures has been incurred, the Bank assesses the 
borrowers on an individual basis and measures the amount of the loss as the difference between the asset’s carrying amount 
and the present value of estimated future cash flows discounted by the exposure’s original effective interest rate for fixed rate 
loans or current effective interest rate for variable rate loans. The Bank considers two types of sources for recoveries: cash 
recoveries and/or collateral recovery. For cash recoveries the estimated recoverable amount is equal to the present value 
of the estimated future cash flows. Collateral recoveries reflect the cash flows that may result from collateral foreclosure. 
The Bank uses its best estimates to assess future recoveries, applying scenario analysis and taking into account all relevant 
information available at the reporting date including adverse changes in general macroeconomic environment or the industry 
the borrower operates in. 

If the Group determines that there is no objective evidence that an individually assessed financial asset incurred in impairment 
whether significant or not, it includes the asset in a group of financial assets with similar credit risk characteristics and 
collectively assesses them for impairment. For collective assessment purposes exposures are grouped into a homogenous 
risk pools based on similar credit risk characteristics. Common credit risk characteristics of the group include but are not 
limited to: type of counterparty (individual vs. business), type of product, past-due status of the exposure, restructuring status 
and type of collateral. 

In  order  to  calculate  impairment  allowance  for  collectively  assessed  loans  pools,  the  Bank  estimates  the  following  risk 
parameters: probability of default, cure rate, recovery rate, survival rate and loss give default, based on historical experience. 
In case of a change in either the internal or external environment and historical data no longer reflect the current situation, 
the Bank adjusts risk parameters on the basis of current observable data to reflect the effects of present conditions that did 
not affect past periods, and to remove the effects of past conditions that do no longer exist. 

If the terms of an impaired financial asset held at amortised cost are renegotiated or otherwise modified because of financial 
difficulties of the borrower or issuer, impairment is measured using the original effective interest rate before the modification 
of terms.

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Impairment of financial assets carried at amortised cost (comparatives only) (continued). The Bank reverses previously 
recognised impairment loss if, once identified, the amount of the impairment loss decreases and the decrease is related 
to an objective event. The previously recognised impairment loss is reversed by adjusting the allowance account through 
profit or loss. In order to reverse provisions for individually significant borrowers there should be objective evidence that the 
borrowers’ financial standing has improved or there is improvement in collateral coverage. For collectively assessed loans 
the Bank applies the notion of “quarantine period” defined as period necessary for an exposure to satisfy performing loans 
criteria’s in order to be reclassified in a performing loans pool.  

Impairment losses on loans and advances and finance lease receivables (comparatives only). The Group regularly reviews 
its loan portfolio and finance lease receivables to assess impairment. In determining whether an impairment loss should 
be recorded in the statement of profit or loss and other comprehensive income, the Group conclude whether there is, or 
not, any observable data indicating a measurable decrease in the estimated future cash flows from a portfolio of loans or 
finance lease receivables before the decrease can be identified with an individual loan in that portfolio.  This evidence may 
include observable data indicating that there has been an adverse change in the payment status of borrowers in a group, or 
national or local economic conditions that correlate with defaults on assets in the group. When scheduling future cash flows 
the management uses estimates based on historical loss experience for assets with similar credit risk characteristics. The 
methodology and assumptions used for estimating both the amount and timing of future cash flows are reviewed regularly 
to reduce any differences between loss estimates and actual loss experience. A 5% increase or decrease between actual loss 
experience and the loss estimates used will result in an additional or lower charge for loan loss impairment of GEL 11,393 as 
at 31 December 2017 (2016: GEL 11,251 thousand) and additional charge for impairment of finance lease receivables of GEL 
63 thousand as at 31 December 2017 (2016: GEL 57 thousand), respectively.

Impairment provisions for individually significant loans and leases are based on the estimate of discounted future cash flows 
of the individual loans and leases taking into account repayments and realisation of any assets held as collateral against the 
loan or the lease. A 5% increase or decrease in the actual future discounted cash flows from individually significant loans 
which could arise from a mixture of differences in amounts and timing of the cash flows will result in an additional or lower 
charge for loan loss provision of GEL 1,454 thousand as at 31 December 2017 (2016: GEL 2,701 thousand), respectively. A 5% 
increase or decrease in the actual future discounted cash flows from individually significant leases which could arise from a 
mixture of differences in amounts and timing of the cash flows will result in an additional or lower charge for provision of GEL 
14 thousand as at 31 December 2017 (2016: GEL  9 thousand), respectively.

Credit related commitments (comparatives only). The Group enters into credit related commitments, including letters of 
credit and financial guarantees. Financial guarantees represent irrevocable assurances to make payments in the event that 
a customer cannot meet its obligations to third parties and carry the same credit risk as loans. Financial guarantees and 
commitments to provide a loan are initially recognised at their fair value, which is normally evidenced by the amount of fees 
received. This amount is amortised on a straight line basis over the life of the commitments, except for those to originate 
loans if it is probable that the Group will enter into a specific lending arrangement and does not expect to sell the resulting 
loan shortly after origination; Such loan commitment fees are deferred and included in the carrying value of the loan on initial 
recognition. At the end of each reporting period, the commitments are measured at the higher of (i) the unamortised balance 
of the amount at initial recognition and (ii) the best estimate of expenditure required to settle the commitment at the end of 
each reporting period.

Performance guarantees (comparatives only). are contracts that provide compensation if another party fails to perform a 
contractual obligation. Such contracts do not transfer credit risk. Performance guarantees are recorded off-balance sheet at 
initiation. Fee income is recognized as earned over the lifetime of a respective contract. . At the end of each reporting period, 
the provision for performance guarantee contracts are measured at the best estimate of expenditure required to settle the 
contract at the end of each reporting period, discounted to present value if the discounting effect is material.

The Bank has the contractual right to revert to its customer for recovering amounts paid to settle the performance guarantee 
contracts. Such amounts are recognised as loans and receivables.

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2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES  CONTINUED
Finance lease receivables (Investment in finance lease) (comparatives only). Where the Group is a lessor in a lease that 
substantially transfers all risks and rewards incidental to ownership to the lessee, the assets leased out are presented as 
investments in finance leases and carried at the present value of the future lease payments. Investments in finance leases are 
initially recognised at commencement (when the lease term begins) using a discount rate determined at inception (the early 
date of the lease agreement and the date of commitment by the parties to the principal provisions of the lease).

The  difference  between  the  gross  receivable  and  the  present  value  represents  unearned  finance  income.  This  income  is 
recognised over the term of the lease using the net investment method (before tax), which reflects a constant periodic rate of 
return. Incremental costs directly attributable to negotiating and arranging the lease are included in the initial measurement 
of the finance lease receivable and reduce the amount of income recognised over the lease term. Finance income from leases 
is recorded within interest income in the profit or loss.

Impairment losses are recognised in profit or loss when incurred as a result of one or more events (“loss events”) that took 
place after the initial recognition of investments in leases. The Group uses the same principal criteria to determine that there 
is objective evidence that an impairment loss has occurred as for loans carried at amortised costs disclosed earlier in this 
note. Impairment losses are recognised through an allowance account to write down the receivables’ net carrying amount 
to the present value of expected cash flows (which exclude future credit losses that have not been incurred) discounted at 
the interest rates implicit in the finance leases. The estimated future cash flows reflect the cash flows that may result from 
obtaining and selling the assets subject to the lease.

3. CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS IN APPLYING ACCOUNTING POLICIES
The  Group  makes  estimates  and  assumptions  that  affect  the  reported  amounts  of  assets  and  liabilities  within  the  next 
financial year. Estimates and judgements are continually evaluated and are based on the management’s experience and other 
factors, including expectations of future events that are believed to be reasonable under the circumstances. The management 
also makes certain judgements, apart from those involving estimations, in the process of applying the accounting policies. 
Judgements that have the most significant effect on the amounts recognised in the consolidated financial statements and 
estimates that can cause a significant adjustment to the carrying amount of assets and liabilities within the next financial year 
include:

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TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED3. CRITICAL ACCOUNTING ESTIMATES AND JUDGEMENTS IN APPLYING ACCOUNTING POLICIES  
CONTINUED

ECL measurement. Measurement  of  ECLs  is  a  significant  estimate  that  involves  forecasting  future  economic  conditions, 
longer the term of forecasts more management judgment is applied and those judgements may be the source of uncertainty. 
Details  of  ECL  measurement  methodology  are  disclosed  in  Note  36.  The  following  components  have  a  major  impact  on 
credit loss allowance: definition of default, definition of significant increase in credit risk (SICR), probability of default (“PD”), 
exposure at default (“EAD”), and loss given default (“LGD”), as well as models of macro-economic scenarios. The Group 
regularly reviews and validates the models and inputs to the models to reduce any differences between expected credit loss 
estimates and actual credit loss experience. 

Significant increase in credit risk (“SICR”). The Bank applies both qualitative and quantitative indicators to determination of 
SICR considering all reasonable and supportable information available without undue cost and effort, on past events, current 
conditions and future behavioural aspects of particular portfolios. The Bank tries to identify indicators of increase in credit 
risk of individual instruments prior to delinquency and incorporates significant assumptions in the model in doing so. One of 
such judgement is determination of thresholds of significant increase in credit risk. 20% decrease in SICR thresholds would 
increase impairment allowance on loans and advances by GEL 2,056 thousand and would result in a change of the Bank’s cost 
of credit risk ratio by 2 basis points. 10% increase in Stage 2 exposures would increase impairment allowance on loans and 
advances by GEL 2,723 thousand and would result in a change of the Bank’s cost of credit risk ratio by 3 basis points.

Risk parameters: Probability of default (PD) and Loss given default (LGD) parameters are one of the key drivers of expected 
credit  losses.  A  10%  increase  (decrease)  in  PD  estimates  at  31  December  2018  would  increase  (decrease)  impairment 
allowance on loans and advances by GEL 18,876 thousand (GEL 18,942 thousand) and would result in a change of the Bank’s 
cost of credit risk ratio by 21 (21) basis points. As for the LGD ratio, a 10% increase (decrease) in LGD estimates at 31 December 
2018 would increase (decrease) impairment allowance on loans and advances by GEL 28,185 thousand (GEL 28,012 thousand) 
and would result in a change of the Bank’s cost of credit risk ratio by 31 (31) basis points.

Macro-economic scenarios: The Bank incorporates forward-looking information with three macro-economic scenarios to 
calculate unbiased and probability weighted ECL. They represent the Baseline scenario (most likely outcome) and two less 
likely scenarios, referred as the Upside (better than Baseline) and Downside (worse than Baseline). Weight for the baseline 
scenario is set to 50% and 25% weight is applied for each less likely scenarios.

To set the weight assigned to upside forward looking macro-economic set of assumptions to 15% and respectively increase 
the weight of the downside level assumptions from current 25% to 35% would increase impairment allowance on loans and 
advances by GEL 4,860 thousand and would result in a change of the Bank’s cost of credit risk ratio by 5 basis points as at 
December 2018.  

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4. ADOPTION OF NEW OR REVISED STANDARDS AND INTERPRETATIONS 
Adoption of IFRS 9 “Financial Instruments”. The Group adopted IFRS 9, Financial Instruments, from 1 January 2018. The 
Group  elected  not  to  restate  comparative  figures  and  recognised  any  adjustments  to  the  carrying  amounts  of  financial 
assets and liabilities in the opening retained earnings as of the date of initial application of the standard, 1 January 2018. 
Consequently, the revised requirements of the IFRS 7,  Financial Instruments: Disclosures, have only been applied to the 
current period. The comparative period disclosures repeat those disclosures made in the prior year.

The significant new accounting policies applied in the current period are described in Note 2. Accounting policies applied prior 
to 1 January 2018 and applicable to the comparative information are disclosed in Note 2.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED4. ADOPTION OF NEW OR REVISED STANDARDS AND INTERPRETATIONS CONTINUED
The following table reconciles the carrying amounts of each class of financial assets as previously measured in accordance 
with IAS 39 and the new amounts determined upon adoption of IFRS 9 on 1 January 2018. 

Measurement category

In thousands of GEL

IAS 39

IFRS 9

Carrying value 
per IAS 39
(closing 
balance at 
31 December 2017)

Remeasurement

ECL Effect

Carrying value 
per IFRS 9
(opening 
balance at 
1 January 2018)

Cash and cash equivalents

Loans and 
receivables

Mandatory cash balances with 
the National Bank of Georgia

Loans and 
receivables

Investments in debt securities

Investments in debt securities
Total investments in debt 
securities

Available-for-sale
Loans and 
receivables

Investments in equity securities
Total investments in equity 
securities

Due from other banks

Loans and advances to customers
Total loans and advances to 
customers

Available-for-sale

Loans and 
receivables
Loans and 
receivables

Investment in finance lease
Total Investment in Finance 
Lease

Other financial assets

Total other financial assets
Total financial assets

Amortised cost

1,431,477

491

1,430,986

Amortised cost

Fair value 
through other 
comprehensive 
income

1,033,818

-

1,033,818

656,234

1,051

655,183

Amortised cost

449,538

628

448,910

1,105,772

1,679

1,104,093

Fair value 
through other 
comprehensive 
income

Amortised cost

1,704

1,704

39,643

-

-

36

1,704

1,704

39,607

Amortised cost

8,325,353

63,731

8,261,622

Finance lease 
receivables

Finance lease 
receivables

8,325,353

63,731

8,261,622

143,836

143,836

739

739

143,097

143,097

Loans and 
receivables

Amortised cost

146,144

1,019

145,125

146,144
12,227,747

1,019
67,695

145,125
12,160,052

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4. ADOPTION OF NEW OR REVISED STANDARDS AND INTERPRETATIONS CONTINUED
In addition to the GEL 67,700 thousands increase in total provision level for financial assets as at 1 January 2018, there has 
been a release of provision level for credit related commitments and performance guarantee contracts upon transition to 
the IFRS 9 on 1 January 2018 in amount of GEL 4,100 thousands. As a result, total provision at the Group level increased by 
GEL 63,600 thousands as at 1 January 2018. There were no material changes in amounts of financial liabilities. The impact 
GEL 63,600 thousands was recognized as a reduction of retained earnings in the consolidated financial statements from the 
adoption of the new standard on 1 January 2018. Related tax amount has been recognised according to local tax legislation 
and was considered during reassessment during deferred tax amount as of the reporting date.

Cash and cash equivalents. All classes of cash and cash equivalents as disclosed in Note 6 were reclassified from loans and 
receivables (“L&R”) measurement category under IAS 39 to AC measurement category under IFRS 9 at the adoption date of 
the standard. The Group recognised credit loss allowance as disclosed above. 

(a) Due from other banks. All classes of due from other banks balances were reclassified from L&R measurement category 
under IAS 39 to AC measurement category under IFRS 9. 
(b) Investments in debt securities. The following debt instruments have been reclassified to new categories under IFRS 9, as 
their previous categories under IAS 39 were retired, with no changes to their measurement basis:

-  those previously classified as AFS and now classified as measured at FVOCI; and
-  those previously classified as L&R measurement category now classified as measured at AC.

Investments in equity securities. The Group has elected to irrevocably designate strategic investments in a portfolio of non-
trading equity securities as at FVOCI as permitted under IFRS 9. These securities were previously classified as AFS. The 
changes in fair value of such securities will no longer be reclassified to profit or loss when they are impaired or disposed of. 
All other equity investments were classified at FVTPL as required by IFRS 9.

Loans and advances to customers. All classes of Loans and advances to customers’ balances were reclassified from L&R 
measurement  category  under  IAS  39  to  AC  measurement  category  under  IFRS  9.  The  Group  does  not  hold  such  kind  of 
portfolio of loans and advances to customers that failed to meet the SPPI requirement.

Reconciliation  of  provision  for  impairment  at  31  December  2017  and  credit  loss  allowance  at  1  January  2018.  
The following table reconciles the prior period’s closing provision for impairment measured in accordance with incurred loss 
model under IAS 39 to the new credit loss allowance measured in accordance with expected loss model under IFRS 9 at 1 
January 2018:

In thousands of GEL

Loans and receivables measurment category

- Cash and cash equivalents

- Investment in debt securities

- Due from other Banks

- Loans and advances to customers

- Investment in finance lease

- Other financial assets 

Credit related commitments and 
performance guarantees

Provision under IAS 39 or 
IAS 37 at 31 Dec 2017

Effect
Remeasu-rement from 
incurred to expected 
loss 

Credit loss allowance 
under IFRS 9 at 1 
January 
2018

-

-

-

227,864

1,498

18,020

491

1,679

36

63,731

739

1,019

491

1,679

36

291,595

2,237

19,039

13,200

(4,100)

9,100

At 31 December 2017, all of the Group’s financial liabilities except for derivatives were carried at AC. The derivatives belonged 
to the FVTPL measurement category under IAS 39. There were no changes to the classification and measurement of financial 
liabilities

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TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED4. ADOPTION OF NEW OR REVISED STANDARDS AND INTERPRETATIONS CONTINUED
Adoption of IFRS 15 “Revenue from Contracts with Customers” (issued on 28 May 2014 and effective for the periods 
beginning on or after 1 January 2018) and Amendments to IFRS 15 “Revenue from Contracts with Customers” (issued 
on 12 April 2016 and effective for annual periods beginning on or after 1 January 2018). The Group has adopted IFRS 15, 
Revenue from Contracts with Customers, with the date of initial application of 1 January 2018. The new standard was applied 
using the modified retrospective method, with the cumulative effect recognised in retained earnings on 1 January 2018. The 
standard introduced the core principle that revenue must be recognised when the goods or services are transferred to the 
customer, at the transaction price. Any bundled goods or services that are distinct must be separately recognised, and any 
discounts or rebates on the contract price must generally be allocated to the separate elements. When the consideration 
varies for any reason, minimum amounts must be recognised if they are not at significant risk of reversal. Costs incurred to 
secure contracts with customers have to be capitalised and amortised over the period when the benefits of the contract are 
consumed. The standard did not have a material impact on the Group. 

The Group analysed its main revenue streams under the scope of IFRS 15 which are fee and commission income from card 
operations, cash and settlement transactions, other operating income generated from sales of inventory, investment property, 
and equipment. Those revenue streams were not affected by transition to IFRS 15 as there were no material changes to the 
revenue recognition process of applicable revenue streams, the Group had already been recognizing revenue over period of 
time, in line with the fulfilment of the respective performance obligations. The Group will continue to accrue over period of 
time those incomes that are earned from services that are provided over a period of time. 

The following amended standards became effective for the Group from 1 January 2018, but did not have any material impact 
on the Group: 

  Amendments to IFRS 2 “Share-based Payment” (issued on 20 June 2016 and effective for annual periods beginning on or 
after 1 January 2018); 
  Amendments to IFRS 4 - “Applying IFRS 9 Financial Instruments with IFRS 4 Insurance Contracts” (issued on 12 September 
2016 and effective, depending on the approach, for annual periods beginning on or after 1 January 2018 for entities that 
choose to apply temporary exemption option, or when the entity first applies IFRS 9 for entities that choose to apply the 
overlay approach); 
  Annual  Improvements  to  IFRSs  2014-2016  cycle  –  Amendments  to  IFRS  1  an  IAS  28  (issued  on  8  December  2016  and 
effective for annual periods beginning on or after 1 January 2018); 
  IFRIC 22 “Foreign Currency Transactions and Advance Consideration” (issued on 8 December 2016 and effective for annual 
periods beginning on or after 1 January 2018); 
  Amendments to IAS 40 – “Transfers of Investment Property” (issued on 8 December 2016 and effective for annual periods 
beginning on or after 1 January 2018). 

5. NEW ACCOUNTING PRONOUNCEMENTS
Minor amendments to IFRSs. The IASB has published a number of minor amendments some of which has not yet been 
endorsed for use in the EU. The Group has not early adopted any of the amendments effective after 31 December 2018 and 
it expects they will have an insignificant effect, when adopted, on the consolidated financial statements of the Group and the 
separate financial statements of TBC Bank Group PLC.  

Major new IFRSs. IFRS 16 “Leases” (issued on 13 January 2016 and effective for annual periods beginning on or after 1 
January 2019). The new standard sets out the principles for the recognition, measurement, presentation and disclosure of 
leases. All leases result in the lessee obtaining the right to use an asset at the start of the lease and, if lease payments are 
made over time,  also obtaining financing. Accordingly,  IFRS  16  eliminates  the classification of leases as either operating 
leases or finance leases as is required by IAS 17 and, instead, introduces a single lessee accounting model. Lessees will be 
required to recognise: (a) assets and liabilities for all leases with a term of more than 12 months, unless the underlying asset 
is of low value; and (b) depreciation of lease assets separately from interest on lease liabilities in the income statement.

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209
209

5. NEW ACCOUNTING PRONOUNCEMENTS CONTINUED
IFRS 16 “Leases” (issued on 13 January 2016 and effective for annual periods beginning on or after 1 January 2019) 
(continued). IFRS 16 substantially carries forward the lessor accounting requirements in IAS 17. Accordingly, a lessor continues 
to classify its leases as operating leases or finance leases, and to account for those two types of leases differently. The Group 
decided that it will apply the standard using the modified retrospective method, without restatement of comparatives. The 
Group recognised a right of use asset of GEL 61,043 thousand against a corresponding lease liability on 1 January 2019. A 
reconciliation of the operating lease commitments disclosed in Note 38 to this liability is as follows:

In thousands of GEL

Total future minimum lease payments for non-cancellable operating leases (Note 38)

- Future lease payments that are due in periods subject to lease extension options that are reasonably 
certain to be exercised
- Effect of discounting to present value

Total effect on the Right of the use asset and Lease Liability

31 December 2018 / 
1 January 2019

11,022

58,573
(8,552)

61,043

IFRS 17 "Insurance Contracts" (issued on 18 May 2017 and effective for annual periods beginning on or after 1 January 
2021). IFRS 17 replaces IFRS 4, which has given companies dispensation to carry on accounting for insurance contracts 
using existing practices. As a consequence, it was difficult for investors to compare and contrast the financial performance 
of otherwise similar insurance companies. IFRS 17 is a single principle-based standard to account for all types of insurance 
contracts, including reinsurance contracts that an insurer holds. The standard requires recognition and measurement of 
groups of insurance contracts at: (i) a risk-adjusted present value of the future cash flows (the fulfilment cash flows) that 
incorporates all of the available information about the fulfilment cash flows in a way that is consistent with observable market 
information; plus (if this value is a liability) or minus (if this value is an asset) (ii) an amount representing the unearned profit 
in the group of contracts (the contractual service margin). Insurers will be recognising the profit from a group of insurance 
contracts over the period they provide insurance coverage, and as they are released from risk. If a group of contracts is or 
becomes loss-making, an entity will be recognising the loss immediately The Group is currently assessing the impact of the 
interpretation on its financial statements.

IFRIC 23 "Uncertainty over Income Tax Treatments" (issued on 7 June 2017 and effective for annual periods beginning on 
or after 1 January 2019). IAS 12 specifies how to account for current and deferred tax, but not how to reflect the effects of 
uncertainty. The interpretation clarifies how to apply the recognition and measurement requirements in IAS 12 when there 
is uncertainty over income tax treatments. An entity should determine whether to consider each uncertain tax treatment 
separately or together with one or more other uncertain tax treatments based on which approach better predicts the resolution 
of the uncertainty. An entity should assume that a taxation authority will examine amounts it has a right to examine and have 
full knowledge of all related information when making those examinations. If an entity concludes it is not probable that the 
taxation authority will accept an uncertain tax treatment, the effect of uncertainty will be reflected in determining the related 
taxable profit or loss, tax bases, unused tax losses, unused tax credits or tax rates, by using either the most likely amount or 
the expected value, depending on which method the entity expects to better predict the resolution of the uncertainty. An entity 
will reflect the effect of a change in facts and circumstances or of new information that affects the judgments or estimates 
required by the interpretation as a change in accounting estimate. Examples of changes in facts and circumstances or new 
information that can result in the reassessment of a judgment or estimate include, but are not limited to, examinations or 
actions by a taxation authority, changes in rules established by a taxation authority or the expiry of a taxation authority's 
right to examine or re-examine a tax treatment. The absence of agreement or disagreement by a taxation authority with a 
tax treatment, in isolation, is unlikely to constitute a change in facts and circumstances or new information that affects the 
judgments and estimates required by the Interpretation. The Group is currently assessing the impact of the interpretation on 
its financial statements.

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TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED 
 
6. CASH AND CASH EQUIVALENTS

In thousands of GEL
Cash on hand
Cash balances with the National Bank of Georgia (other than mandatory reserve deposits)
Correspondent accounts and overnight placements with other banks
Placements with and receivables from other banks with original maturities of less than three 
months
Total gross amount of cash and equivalents
Less: Credit loss allowance
Total cash and cash equivalents

2018
491,928
118,749
371,902

2017
419,605
371,342
571,078

184,429
1,167,008
(97)
1,166,911

69,452
 1,431,477
-
1,431,477

2016
402,532
135,557
406,319

772
945,180
-
945,180

95% of the correspondent accounts and overnight placements with other banks are placed with OECD banking institutions (31 
December 2017: 97%; 31 December 2016: 96%).

As of 31 December 2018 GEL 13,383 thousand was placed on interbank term deposits with one non-OECD bank and GEL 
171,046 thousand with two OECD bank (31 December 2017: GEL 12,421 thousand with one non-OECD bank and GEL 57,031 
thousand with one OECD bank; 31 December 2016: GEL 772 thousand with four non-OECD banks ).

Interest rate analysis of cash and cash equivalents is disclosed in Note 36.

Credit rating of correspondent accounts and overnight placements with other banks is as follows:

In thousands of GEL
AA
A+ 
A
A-
BBB+
BBB
BBB-
BB+
BB
BB-
B+
B
Not rated 
Total

2018
5,883
249,802
4,628
-
93,450
-
873
241
208
16,394
381
42
-
371,902

2017
-
271,366
62,434
213,247
3,235
383
45
300
224
15,919
442
185
3,298
571,078

2016
-
78,324
258,025
27,997
-
23,174
464
1,147
-
3,039
-
2,288
11,861
406,319

Credit rating of placements with and receivables from other banks with original maturities of less than three months stands 
as follows:

In thousands of GEL
AAA 
A
A-
BBB+
B+
Not rated 
Total

2018
10,021
-
161,025
-
13,383
-
184,429

2017
-
-
-
57,031
-
12,421
69,452

2016
-
772
-
-
-
-
772

The table illustrates the ratings by international agencies Standard & Poor’s and Fitch Ratings. When different credit ratings 
are designated by the agencies, the highest designated rating for this asset is used, after introduction of IFRS 9, as of January 
2018,  for  those  financial  institutions  which  are  not  assigned  credit  ratings  country  ratings  are  used.  As  of  31  December 
2018 there were no investment securities held as collateral against placements with other banks under the reverse repo 
agreements (31 December 2017: nil; 2016: nil). For the purpose of ECL measurement cash and cash equivalents balances are 
included in Stage 1. As the ECL for year 2018 is measured per IFRS 9, it is not comparable to the prior periods. The material 
Investing transaction that did not require the use of cash and cash equivalents, and were excluded from the statement of cash 
flows represents the conversion of JSC TBC Bank's shares. For more details regarding the transaction please refer to note 25.

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TBC BANK annual report and accounts 2018

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211

7. DUE FROM OTHER BANKS

Amounts  due  from  other  banks  include  placements  with  original  maturities  of  more  than  three  months  that  are  not 
collateralised and represent neither past due nor impaired amounts at the end of 2018, 2017 and 2016. Credit ratings of 
placements with other banks with original maturities of more than three months were as follows:

In thousands of GEL
AA
A
BBB+
BBB
BB+
BB-
B+
B
Not rated 
Total

2018
8,913
-
80
3,838
4,388
26,238
3,194
665
-
47,316

2017
-
8,632
78
-
-
4,041
661
1,520
24,711
39,643

2016
-
13,210
79
5,541
-
801
-
5,073
21
24,725

As of 31 December 2018 the TBC Bank had one placement with one bank, with original maturities of more than three months 
and with aggregated amounts above GEL 5,000 thousand (2017: one placement with one bank; 2016: nil). The total aggregated 
amount of these placement was GEL 19,311 thousand (2017: GEL 23,147 thousand; 2016: nil) or 40.8% of the total amount due 
from other (2017: 58%; 2016: nil). 

As of 31 December 2018 GEL 15,725 thousand, (2017: GEL 13,121 thousand; 2016: GEL 19,511 thousand) were kept on deposits 
as restricted cash under an arrangement with a credit card company or credit card related services with other banks. Refer 
to Note 42 for the estimated fair value of amounts due from other banks. Interest rate analysis of due from other banks is 
disclosed in Note 36. The ECL for year 2018 is measured per IFRS 9 and it is not comparable to the prior periods. 

For the purpose of ECL measurement due from other banks balances are included in Stage 1. The ECL for these balances as 
at 31 December 2018 is GEL 39 thousand. 

8. MANDATORY CASH BALANCES WITH THE NATIONAL BANK OF GEORGIA
Mandatory cash balances with the National Bank of Georgia (“NBG”) represent amounts deposited with the NBG. Resident 
financial  institutions  are  required  to  maintain  an  interest-earning  obligatory  reserve  with  the  NBG,  the  amount  of  which 
depends on the level of funds attracted by the financial institutions. The Group earned up to 6.0%, 0.8% and (0.6%) annual 
interest in GEL, USD and EUR respectively on mandatory reserve with NBG in 2018 (2017: 5.0%, 0.6% and (0.4%) in GEL, USD 
and EUR respectively; 2016: 5.0%, 0.0% and (0.4%) in GEL, USD and EUR respectively). 

In August 2018 Fitch Ratings has affirmed Georgia's Long-Term Foreign and Local-Currency Issuer Default Ratings (IDRs) at 
'BB-' with a positive outlook.  The issue ratings on Georgia's long-term senior unsecured foreign and local-currency bonds 
are also affirmed at 'BB-'. The Country Ceiling is affirmed at 'BB ' and the Short-term Foreign and Local-Currency IDRs at 'B'.

9. LOANS AND ADVANCES TO CUSTOMERS

In thousands of GEL
Corporate loans
Consumer loans
Mortgage loans
Loans to micro, small and medium enterprises
Total gross loans and advances to customers at AC
Less: credit loss allowance
Total carrying amount of loans and advances to customers at AC

2018
3,177,289
1,989,516
2,709,183
2,496,594
10,372,582
(334,130)
10,038,452

2017
2,475,392
2,163,425
2,069,728
1,844,672
8,553,217
(227,864)
8,325,353

2016
2,062,229
1,872,142
1,808,434
1,615,920
7,358,725
(225,023)
7,133,702

The  credit  loss  allowance  as  at  31  December  2018  is  reported  under  IFRS  9  and  is  not  comparable  to  the  information 
presented for 2017 and 2016.

212
212

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED9. LOANS AND ADVANCES TO CUSTOMERS CONTINUED
As of 31 December 2018 loans and advances to customers carried at GEL 228,454 thousand have been pledged to local banks 
or other financial institutions as collateral with respect to other borrowed funds (2017: GEL 246,267 thousand; 2016: GEL 
120,093 thousand).

In 2018, the Group has reassessed its definition of segments as disclosed in Note 28. Some of the clients were reallocated to 
different segments. Comparative information as of 31 December 2017 has not been updated due to impracticability. 

The following table discloses the changes in the credit loss allowance and gross carrying amount for loans and advances to 
customers carried at amortised cost between the beginning and the end of the reporting period

Corporate loans

Gross carrying amount

Credit loss allowance

In thousands of GEL

Stage 1
(12-months 
ECL)

Stage 2
(lifetime 
ECL for 
SICR) 

Stage 3
(lifetime 
ECL for 
credit im-
paired)

Stage 1
(12-months 
ECL)

Total

Stage 2
(lifetime 
ECL for 
SICR) 

Stage 3
(lifetime 
ECL for 
credit im-
paired)

Total

At 1 January 2018

 2,041,538 

 325,919 

 107,935

 2,475,392 

 21,208

15,036 

 31,719

 67,963 

Transfers:
- to lifetime (from Stage 
1 and stage 3 to Stage 2)
- to credit-impaired 
(from Stage 1 and Stage 
2 to Stage 3)
- to 12-months ECL 
(from Stage 2 and Stage 
3 to Stage 1)
New originated or 
purchased
Derecognised during the 
period

 (93,957)

100,702 

   (6,745)

(3,395)

(85,409)

  88,804

129,019  

(126,886)

  (2,133)

-

-

-

 (1,811)

2,185  

  (374)

   (32)

(8,341)

  8,373

  3,908

(3,908)

-

-

-

 22,031  

 -

-

 1,787,999  

-  

   -

1,787,999  

22,031

-

(873,776)

(53,958)

(14,720)

(942,454)

(9,217)

 (3,140)

 (21,293)

 (33,650)

Net repayments

(145,691)

(25,028)

 (39,857)

(210,576)

- 

488

 -   

-

-

  (321)

2

37,187

(321)

-

-

283

 -   

-

-

-

-

-

-

 -   

   3,269

-

-

283

3,269

Other movements

Resegmentation

Net Write-offs
Net remeasurement 
due to stage transfers 
and risk parameters 
changes

2

36,699

 -   

-

-

-

-

(3,430)

3,162

 21,877

21,609

FX movements

24,875  

 2,887

   2,298

 30,060

 -

 -

 -

 -

At 31 December 2018

2,903,313 

138,715 

 135,261 

3,177,289 

 32,940 

4,994 

 43,571 

 81,505 

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

213
213

9. LOANS AND ADVANCES TO CUSTOMERS CONTINUED

Loans to micro, small and 
medium enterprises

In thousands of GEL

Gross carrying amount

Credit loss allowance

Stage 2
(lifetime 
ECL for 
SICR) 

Stage 3
(lifetime 
ECL for 
credit im-
paired)

Stage 1
(12-months 
ECL)

Total

Stage 2
(lifetime 
ECL for 
SICR) 

Stage 3
(lifetime 
ECL for 
credit im-
paired)

Stage 1
(12-months 
ECL)

Total

At 1 January 2018

 1,630,103 

149,799

64,770

1,844,672

9,894

11,890

24,468

46,252

Transfers:
- to lifetime (from Stage 
1 and stage 3 to Stage 2)
- to credit-impaired 
(from Stage 1 and Stage 
2 to Stage 3)
- to 12-months ECL 
(from Stage 2 and Stage 
3 to Stage 1)
New originated or 
purchased
Derecognised during the 
period

 (142,901)

 152,463 

 (9,562)

(83,887)

(21,578)

105,465 

31,601 

(30,683)

(918)

-

-

-

 (13,479)

 15,630 

 (2,151)

 (6,489)

(2,130)

 8,619 

 2,973 

(2,552)

 (421)

-

-

-

1,360,236 

- 

- 

 1,360,236

21,595 

- 

- 

  21,595

(528,289)

 (61,702)

(49,272)

 (639,263)

(4,388)

(2,679)

(3,210)

(10,277)

Net repayments

(146,754)

(20,622)

(21)

 6

788 

349 

(166,588)

334 

-

-

-

-

-

-

-

-

75,069 

23,747 

1,725 

100,541

 4,377 

 8,457 

 1,611 

14,445

 -   

(22,004)

(22,004)

 -   

 -   

 (5,664)

 (5,664)

Other movements

Resegmentation

Net Write-offs
Net remeasurement 
due to stage transfers 
and risk parameters 
changes

 -   

-

-

-

-

4,781

(6,245)

 5,997

4,533

 130 

FX movements

 15,460 

 1,727 

 1,479 

 18,666 

9 

 8 

 113 

At 31 December 2018

2,210,617

193,157

92,820

2,496,594

 19,273 

 22,379 

 29,362 

 71,014 

214
214

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED9. LOANS AND ADVANCES TO CUSTOMERS CONTINUED

Consumer loans

Gross carrying amount

Credit loss allowance

In thousands of GEL

Stage 1
(12-months 
ECL)

Stage 2
(lifetime 
ECL for 
SICR) 

Stage 3
(lifetime 
ECL for 
credit im-
paired)

Stage 1
(12-months 
ECL)

Total

Stage 2
(lifetime 
ECL for 
SICR) 

Stage 3
(lifetime 
ECL for 
credit im-
paired)

Total

At 1 January 2018

 1,788,523 

 301,923 

 72,981 

 2,163,427 

 42,066 

 64,309 

 48,195 

 154,570 

Transfers:
- to lifetime (from Stage 
1 and stage 3 to Stage 2)
- to credit-impaired 
(from Stage 1 and Stage 
2 to Stage 3)
- to 12-months ECL 
(from Stage 2 and Stage 
3 to Stage 1)
New originated or 
purchased
Derecognised during the 
period

(244,838)

 253,057 

 (8,219)

 -   

 (34,737)

 38,429 

 (3,692)

 (97,030)

 (64,020)

 161,050 

 -   

 (28,073)

 (16,142)

 44,215 

 73,142 

 (71,235)

 (1,907)

 -   

 10,012 

 (9,115)

 (897)

- 

 -   

 -   

1,359,515 

 109 

20 

  1,359,644 

 65,303 

 - 

 - 

65,303 

(794,286)

(96,300)

(52,401)

(942,987)

(23,551)

(13,147)

(23,220)

(59,918)

Net repayments

(339,487)

 (34,337)

32,155 

(341,669)

Other movements

1,033

 (77)

1,636 

2,592 

 - 

 - 

 - 

 - 

 - 

 - 

 -   

 -   

Resegmentation

(109,359)

 (24,193)

(1,725)

(135,277)

 (4,886)

 (8,391)

 (1,611)

 (14,888)

Net Write-offs
Net remeasurement 
due to stage transfers 
and risk parameters 
changes

 -   

-

FX movements

 4,765

 -   

(122,095)

(122,095)

 -   

 -    (100,885)

 (100,885)

-

 760 

-

 356 

-

 16,760

3,298

 92,489

112,547 

 5,881 

9 

4 

 (19)

 (6)

At 31 December 2018

 1,641,978 

 265,687 

 81,851 

 1,989,516 

 42,903 

 59,245 

 54,575 

 156,723 

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

215
215

9. LOANS AND ADVANCES TO CUSTOMERS CONTINUED

Mortgage loans

Gross carrying amount

Credit loss allowance

In thousands of GEL

Stage 1
(12-months 
ECL)

Stage 2
(lifetime 
ECL for 
SICR) 

Stage 3
(lifetime 
ECL for 
credit im-
paired)

Stage 1
(12-months 
ECL)

Total

Stage 2
(lifetime 
ECL for 
SICR) 

Stage 3
(lifetime 
ECL for 
credit im-
paired)

Total

At 1 January 2018

 1,839,707 

 189,887 

 40,136 

 2,069,730 

 1,371 

 9,336 

 12,102 

 22,809 

Transfers:
- to lifetime (from Stage 
1 and stage 3 to Stage 2)
- to credit-impaired 
(from Stage 1 and Stage 
2 to Stage 3)
- to 12-months ECL 
(from Stage 2 and Stage 
3 to Stage 1)
New originated or 
purchased
Derecognised during the 
period

 (144,596)

 156,655 

 (12,059)

 (14,734)

 (20,146)

 34,880 

 50,917 

 (50,040)

 (877)

 -   

 -   

 -   

 (2,118)

 5,254 

 (3,136)

 (1,700)

 (1,248)

 2,948 

 1,717 

 (1,466)

 (251)

 -   

 -   

 -   

1,367,848 

 - 

- 

 1,367,848 

3,035 

 -

 - 

 3,035

(480,297)

(67,350)

(8,657)

(556,304)

(801)

(2,083)

 (1,575)

(4,459)

Net repayments

(174,623)

(18,409)

(8,435)

(201,467)

 211 

 (2,385)

 71 

 (61)

 1,807 

 2,089 

 -   

 (3,576)

 -   

 (2,446)

 (3,576)

 - 

 - 

 - 

 - 

 (13)

 (8)

 - 

 - 

 -   

 -   

 -   

 (21)

 -   

 -   

 1,963 

 1,963 

Other movements

Resegmentation

Net Write-offs
Net remeasurement 
due to stage transfers 
and risk parameters 
changes

 -   

 - 

FX movements

28,556 

 3,803 

 - 

 - 

 950 

 -   

195

(632)

1,969 

1,532

 33,309 

9 

 13 

6 

 28 

At 31 December 2018

 2,470,604 

 194,410 

 44,169 

 2,709,183 

 1,696 

 9,166 

 14,026 

 24,888 

216
216

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED9. LOANS AND ADVANCES TO CUSTOMERS CONTINUED
Movements in the provision for loan impairment during 2018 are as follows:

Corporate loans

Consumer loans

Mortgage loans

In thousands of GEL
Provision for loan impairment 
as of 31 December 2017
IFRS 9 effect
Credit Loss allowance as of 1 
January 2018
Resegmentation effect
Credit loss allowance during 
the year
Amounts written off during 
the period as uncollectible 
Effect of translation to 
presentation currency
Credit Loss allowance as of 
31 December 2018

49,626
18,337

67,963
446

13,416

(320)

-

121,538
33,032

154,570
(14,889)

139,143

17,577
5,232

22,809
(21)

5,648

Loans to micro, 
small and medium 
enterprises

39,123
7,129

46,252
14,464

32,194

Total

227,864
63,730

291,594
 -   

190,401

(122,095)

(3,576)

(22,004)

(147,995)

(6)

28

108

130

81,505

156,723

24,888

71,014

334,130

Loans and advances to customers written off in 2018 included loans to customers in the gross amount of GEL 43,422 thousand 
issued in 2018, out of which, none was previously issued performance guarantee transformed into loan in 2018 and GEL 
104,573 thousand issued in previous years.

Movements in the provision for loan impairment during 2017 were as follows:

In thousands of GEL
Provision for loan impairment as 
of 1 January 2017
(Recovery of)/provision for 
impairment during the year
Amounts written off during the 
year as uncollectible 
Effect of translation to 
presentation currency
Provision for loan impairment as 
of 31 December 2017

Corporate loans

Consumer loans

Mortgage loans

Loans to micro, 
small and medium 
enterprises

Total

90,100 

73,730 

23,602

37,591 

225,023

(11,088)

(29,386)

-

130,333

384

21,521

141,150

(82,601)

(6,507)

(20,265)

(138,759)

76

98

276

450

49,626

121,538

17,577

39,123

227,864

Loans and advances to customers written off in 2017 included loans to customers in the gross amount of GEL 21,056 thousand 
issued in 2017, a previously issued performance guarantee of GEL 6 thousand which was transformed into loan in 2017 and 
GEL 117,697 thousand issued in previous years.

Movements in the provision for loan impairment during 2016 were as follows:

In thousands of GEL
Provision for loan impairment as of 
1 January 2016
Resegmentation effect
Total provision for impairment during the year:
Provision for impairment charged to income 
statement during the year
Recoveries of loans previously written off
Amounts written off during the year as 
uncollectible 
Effect of translation to presentation currency
Provision for loan impairment as of 31 
December 2016

Corporate loans

Consumer loans

Mortgage loans

108,050
-
 (11,841)

 (48,948)
37,107

 (6,109)
-

42,433
10,092
 71,369 

60,438 
10,931 

 (50,121)
(43)

13,135
-
15,108 

12,572 
2,536 

 (4,580)
(61)

Loans to micro, 
small and medium 
enterprises

30,525
 (10,092)
31,136 

Total

194,143
-
105,772 

25,140 
5,996 

49,202
56,570

 (13,755)
(223)

(74,565)
(327)

90,100 

73,730 

23,602 

37,591

225,023

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

217
217

9. LOANS AND ADVANCES TO CUSTOMERS CONTINUED
Loans and advances to customers written off in 2016 included loans to customers in the gross amount of GEL 9,830 thousand 
issued in 2016, a previously issued performance guarantee of GEL 0.14 thousand which was transformed into loan in 2016 and 
GEL 64,735 thousand issued in previous years. 

The credit loss allowance for loans and advances to customers recognised in the period is impacted by a variety of factors, 
details of ECL measurement are provided in Note 36. 

In 2018 the Group applied the portfolio provisioning methodology prescribed by IFRS 9. For details please refer to Note 2. For 
the periods before 1 January 2018, the Group applied the portfolio provisioning methodology prescribed by IAS 39, Financial 
Instruments: Recognition and Measurement, and it created portfolio provisions for impairment losses that were incurred but 
have not been specifically identified with any individual loan by the end of reporting period.

The table below contains an analysis of the credit risk exposure of loans and advances to customers measured at AC and for 
which an ECL allowance is recognised. The carrying amount of loans and advances to customers below also represents the 
Group's maximum exposure to credit risk on these loans. For details please refer to Note 2.

For the periods before 1 January 2018, the Group’s policy for credit risk management purposes was to classify each loan as 
‘neither past due nor impaired’, ‘past due but not impaired’, ‘individually assessed impaired loans’ and ‘collectively assessed 
impaired loans’.  The pool of ‘neither past due nor impaired loans’ included exposures that were not overdue and were not 
classified as impaired. ‘Past due but not impaired’ loans included overdue performing loans but with no objective evidence of 
impairment identified. The classification included as well triggered loans that were not impaired because the current value of 
the expected cash and collateral recoveries were sufficient for full repayment. ‘Individually assessed impaired loans’ included 
exposures which were assessed for impairment on an individual basis, and an ad-hoc impairment allowance was created. 
‘Collectively assessed impaired loans’ included exposures for which objective evidence of impairment was identified and the 
respective collective impairment allowance was created. 

The  Group  conducts  collective  assessment  of  the  borrowers  on  a  monthly  basis.  As  for  the  individual  assessment,  it  is 
performed quarterly.

Individually assessed impaired loans’ include exposures which are impaired and individual impairment is applied based on 
individual assessment. ‘Collectively assessed impaired loans’ include exposures for which default triggers were identified and 
the respective collective impairment allowance was created. Both individually and collectively impaired loans are classified 
as stage 3 exposures. The Group conducts collective assessment of the borrowers on a monthly basis. As for the individual 
assessment, it is performed quarterly.

218
218

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED9. LOANS AND ADVANCES TO CUSTOMERS CONTINUED
The credit quality of loans to customers carried at amortised cost is as follows at 31 December 2018:

In thousands of GEL

Corporate loans risk category

- Very low

- Low

- Moderate

- High

- Default

Gross carrying amount

Credit loss allowance
Carrying amount

Consumer loans risk category

- Very low

- Low

- Moderate

- High

- Default

Gross carrying amount

Credit loss allowance
Carrying amount

Mortgage loans risk category

- Very low

- Low

- Moderate

- High

- Default

Gross carrying amount

Credit loss allowance

Carrying amount

In thousands of GEL

Loans to MSME risk category

- Very low

- Low

- Moderate

- High

- Default

Gross carrying amount

Credit loss allowance
Carrying amount

Stage 1 
(12-months ECL)

Stage 2
(lifetime ECL for SICR) 

Stage 3
(lifetime ECL for credit 
impaired)

2,712,885

189,086

1,344

-   

                   -   

2,903,315

 (32,940)
 2,870,375 

1,118,057

349,406

174,530

                         -   

                         -   

1,641,993

 (42,903)
1,599,090

2,268,634

177,274

24,695

-   

-

2,470,603

 (1,697)

 2,468,906 

6,417

130,798

1,238

260

               -   

138,713

 (4,994)
 133,719 

3,373

19,874

212,707

29,719

                    -   

265,673

 (59,245)
206,428

20,051

62,060

104,550

7,749

-   

194,410

 (9,165)

 185,245 

               -   

               -   

             -   

-   

135,261

135,261

 (43,571)
 91,690 

                  -   

                  -   

                  -   

                  -   

81,850

81,850

 (54,575)
27,275

                        -   

                        -   

                        -   

                        -   

44,170

44,170

 (14,026)

 30,144 

Stage 1 
(12-months ECL)

Stage 2
(lifetime ECL for SICR) 

Stage 3
(lifetime ECL for credit impaired)

         1,865,077 

             324,306 

               21,342 

                         -   

                         -   

2,210,725

 (19,301)
 2,191,424 

           16,285 

           72,742 

           84,520

           19,502 

                    -   

193,049

 (22,379)
 170,670 

                  -   

                  -   

                  -   

                  -   

         92,820

92,820

 (29,334)
 63,486 

For description of the credit risk grading used in the tables above refer to Note 36.

Total

2,719,302

319,884

2,582

260

135,261

3,177,289

 (81,505)
 3,095,784 

1,121,430

369,280

387,237

29,719

81,850

1,989,516

 (156,723)
1,832,793

2,288,685

239,334

129,245

7,749

44,170

2,709,183

 (24,888)

 2,684,295 

Total

1,881,362

397,048

105,862

19,502

92,820

2,496,594

(71,014)
 2,425,580 

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

219
219

9. LOANS AND ADVANCES TO CUSTOMERS CONTINUED
Analysis by credit quality of loans outstanding as of 31 December 2017 is as follows:

In thousands of GEL

Corporate loans

Consumer loans

Mortgage loans

Loans to micro, small and 
medium enterprises

Total

Neither past due nor impaired
- Borrowers with credit history 
over two years

- New borrowers
Total neither past due nor 
impaired

Past due but not impaired

- 1 to 30 days overdue

- 31 to 90 days overdue
- 91 to 180 days overdue

- 181 to 360 days overdue

- More than 360 days overdue

Total past due but not impaired
Individually assessed impaired 
loans 

- Not overdue

- 1 to 30 days overdue

- 31 to 90 days overdue

- 91 to 180 days overdue
- 181 to 360 days overdue

- More than 360 days overdue
Total individually assessed 
impaired loans
Collectively assessed impaired   
loans 

- Not overdue

- 1 to 30 days overdue

- 31 to 90 days overdue

- 91 to 180 days overdue

- 181 to 360 days overdue

- More than 360 days overdue
Total collectively assessed 
impaired loans
Total loans and advances to 
customers (before impairment)

Total provision
Total loans and advances to 
customers

 1,679,029 

 708,038 

 1,556,495 

 1,679,495 

 479,433 

 338,456 

 1,134,503 

 619,528 

 6,049,522 

 2,145,455 

2,387,067

    2,035,928

2,017,951

1,754,031

8,194,977

 -   

 -   
 23,029 

 -   

 -   

41,088

 26,433 
 165 

 116 

 48 

15,089

 10,620 
 -   

 -   

 -   

31,598

 13,395 
 -   

 -   

 -   

87,775

 50,448 
 23,194 

 116 

 48 

23,029

67,850

25,709

44,993

161,581

 39,443 

 10,351 

 4,455 

 48 
 -   

 8,740 

63,037

 1,266 

 668 

 -   

 -   

 -   

325   

 -   

 -   

 -   

 -   
 -   

 -   

 -   

 6,669 

 2,605 

 4,078 

 28,609 

 10,246 

7,440 

 -   

 -   

 -   

 -   
 -   

 -   

 -   

5,912

 5,097 

 5,595 

 2,561 

 4,335 

 2,568 

 2,420 

 -   

 -   

 -   
 -   

 -   

 41,863 

 10,351 

 4,455 

 48 
 - 

 8,740 

 2,420 

65,457

6,744

 2,897 

 3,542 

 10,009 

 8,969 

 11,067 

 20,591 

 11,267 

 13,215 

41,179

23,550

21,400

2,259

59,647

26,068

43,228

131,202

2,475,392

(49,626)

2,163,425

(121,538)

2,069,728

(17,577)

1,844,672

(39,123)

8,553,217

(227,864)

2,425,766

2,041,887

2,052,151

1,805,549

8,325,353

220
220

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED9. LOANS AND ADVANCES TO CUSTOMERS CONTINUED
Analysis by credit quality of loans outstanding as of 31 December 2016 is as follows:

In thousands of GEL

Corporate loans

Consumer loans

Mortgage loans

Loans to micro, small and 
medium enterprises

Total

Neither past due nor impaired
- Borrowers with credit history 
over two years

- New borrowers
Total neither past due nor 
impaired

Past due but not impaired

- 1 to 30 days overdue

- 31 to 90 days overdue
- 91 to 180 days overdue

- 181 to 360 days overdue

- More than 360 days overdue

Total past due but not impaired
Individually assessed impaired 
loans 

- Not overdue

- 1 to 30 days overdue

- 31 to 90 days overdue

- 91 to 180 days overdue
- 181 to 360 days overdue

- More than 360 days overdue
Total individually assessed 
impaired loans
Collectively assessed impaired 
loans 

- not overdue

- 1 to 30 days overdue

- 31 to 90 days overdue

- 91 to 180 days overdue

- 181 to 360 days overdue

- More than 360 days overdue
Total collectively assessed 
impaired loans
Total loans and advances to 
customers (before impairment)

Total provision
Total loans and advances to 
customers

1,279,999

647,613

1,030,204

738,255

1,203,461

557,777

836,773

689,106

4,350,437

2,632,751

1,927,612 

1,768,459

1,761,238

1,525,879

6,983,188

10,369

1,714
-

-

2,864

14,947

101,273

1,059

7,966

-
2,455

4,000

116,753

776

-

908

-

1,233

-

2,917

38,214

21,205
146

91

28

7,565

8,241
-

-

-

31,904

14,269
227

-

-   

88,052

45,429
373

91

2,892

59,684

15,806

46,400

136,837

-

-

-

-
-

-

-

5,493

1,488

2,622

21,779

7,660

4,957

43,999

195

-

-

-
34

167

396

7,129

2,316

2,443

6,569

8,371

4,166

30,994

1,808,434

(23,602)

2,832

104,300

-

-

88
436

-   

1,059

7,966

88
2,925

4,167

3,356

120,505

5,301

1,316

5,223

10,074

11,291

7,080

40,285

1,615,920

(37,591)

18,699

5,120

11,196

38,422

28,555

       16,203

118,195

7,358,725

(225,023)

2,062,229

(90,100)

1,872,142

(73,730)

1,972,129

1,798,412

1,784,832

1,578,329

7,133,702

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

221
221

9. LOANS AND ADVANCES TO CUSTOMERS CONTINUED
Economic sector risk concentrations within the customer loan portfolio are as follows:

In thousands of GEL

Individual

Energy & Utilities

Hospitality & Leisure

Food Industry

Real Estate

Trade

Agriculture

Construction

Pawn Shops

Communication

Healthcare

Services

Automotive

Metals and Mining

Transportation

Financial Services

Other
Total loans and advances to 
customers (before impairment)

31 December 2018

31 December 2017

Amount

4,677,328

%

45%

Amount

4,198,386

%

49%

776,204

 759,605 

 570,810 

 564,197 

 445,290 

 418,432 

 359,549 

 278,384 

 229,522 

 220,756 

 180,045 

 156,241 

 100,855 

 80,075 

 71,617 

 483,672 

7%

7%

6%

5%

4%

4%

3%

3%

2%

2%

2%

2%

1%

1%

1%

5%

719,854

450,741

524,286

453,415

394,495

269,844

233,771

279,410

114,032

172,255

108,186

160,795

84,419

96,427

87,501

205,400

9%

5%

7%

5%

5%

3%

3%

3%

1%

2%

1%

2%

1%

1%

1%

2%

3,721,450

Amount

31 December 2016
%
51%
7%
4%
4%
3%
6%
3%
3%
4%
1%
3%
1%
2%
1%
1%
3%
3%

540,116

319,497

301,290

252,112

447,541

212,148

210,888

305,031

45,864

182,131

109,187

144,157

62,464

89,467

188,646

226,736

10,372,582

100%

8,553,217

100%

7,358,725

100%

As of 31 December 2018 the Group had 170 borrowers (2017: 142 borrowers; 2016: 112 borrowers) with aggregated gross loan 
amounts above GEL 5,000 thousand. The total aggregated amount of these loans was GEL 3,054,314 thousand (2017: GEL 
2,437,750 thousand; 2016: GEL 1,900,916 thousand) or 29.4% of the gross loan portfolio (2017: 28.5%; 2016: 25.8%).

The amount and type of collateral required depend on an assessment of the credit risk of the counterparty.  There are three 
key types of collateral:

  Real estate;
  Movable property including fixed assets, inventory and precious metals;
  Financial assets including deposits, stocks, and third party guarantees. 

The financial effect of collateral is presented by disclosing the collateral values separately for (i) those assets where collateral 
and other credit enhancements are equal to or exceed the assets’ carrying value (“over-collateralised assets”) and (ii) those 
assets  where  collateral  and  other  credit  enhancements  are  less  than  the  assets’  carrying  value  (“under-collateralised 
assets”). 

The effect of collateral as of 31 December 2018:

In thousands of GEL
Corporate loans
Consumer loans
Mortgage loans
Loans to micro, small and 
medium enterprises
Total 

Over-collateralised Assets

Under-collateralised assets

Carrying value of the assets 
2,857,207
1,213,594
 2,663,362 

Fair value of collateral
6,516,492
2,543,720
 5,404,518 

Carrying value of the assets Fair value of collateral
47,249
34,242
 28,934 

320,082
775,922
 45,821 

2,340,847
 9,075,010

5,324,290
 19,789,020 

155,747
 1,297,572 

68,110
 178,535 

222
222

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED9. LOANS AND ADVANCES TO CUSTOMERS CONTINUED
The effect of collateral as of 31 December 2017:

In thousands of GEL
Corporate loans
Consumer loans
Mortgage loans
Loans to micro, small and 
medium enterprises
Total 

Over-collateralised Assets

Under-collateralised assets

Carrying value of the assets 
2,129,927
908,387
2,042,001

Fair value of collateral
 5,194,598 
2,132,566
 4,429,201 

Carrying value of the assets Fair value of collateral
 97,386 
25,781
 17,189 

 345,465 
1,255,038
 27,727 

1,688,438
 6,768,753

3,970,931
 15,727,296 

156,234
 1,784,464 

146,949
 287,305 

The effect of collateral as of 31 December 2016: 

In thousands of GEL
Corporate loans
Consumer loans
Mortgage loans
Loans to micro, small and 
medium enterprises
Total 

Over-collateralised Assets

Under-collateralised assets

Carrying value of the assets 
1,849,202 
1,040,644
1,780,553 

Fair value of collateral
5,683,279 
2,761,580
 4,694,003 

Carrying value of the assets Fair value of collateral
109,076
28,102
16,360

213,027 
831,498
27,881 

1,479,200
6,149,599

4,959,947
18,098,809

136,720
1,209,126

131,967
285,505

The  financial  effect  of  collateral  is  determined  by  comparing  the  fair  value  of  collateral  to  outstanding  gross  loans  and 
advances in the reporting date.

At the central level a specific unit manages collateral to ensure that they serve as an adequate mitigation for credit risk 
management purposes. In line with the Group's internal policies, collateral provided to loans are evaluated by the Internal 
Appraisal Group (external reviewers are used in case of loans to related parties or specific cases when complex objects are 
appraised). The Internal Appraisal Group is part of the collateral management unit and, in order to ensure adequate and 
objective appraisal procedures, it is independent from the loan granting process. Real estate collateral of significant value is 
re-evaluated annually by internal appraisers. Statistical methods are used to monitor the value of real estate collateral that 
are of non-significant value and other types of collaterals such as movable assets and precious metals.

Collateral values include the contractual price of third-party guarantees, which, due to their nature, are capped at the loan’s 
carrying value. The values of third-party guarantees in the tables above amounted to GEL625,719 thousand, GEL 527,498 
thousand and GEL 608,058 thousand as of 31 December 2018, 2017 and 2016 respectively. These third-party guarantees are 
not taken into consideration when assessing the impairment allowance. Refer to Note 42 for the estimated fair value of each 
class of loans and advances to customers. Interest rate analysis of loans and advances to customers is disclosed in Note 36. 
Information on related party balances is disclosed in Note 44.

Gains less losses recognised in profit or loss on modifications of loans with lifetime ECL that did not lead to derecognition was 
GEL 196 thousand.

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

223
223

10. INVESTMENT SECURITIES MEASURED AT FAIR VALUE  
THROUGH OTHER COMPREHENSIVE INCOME
Figures below represent Investment securities measured at FVOCI under IFRS 9 since 1 January 2018, previously classified 
under available-for-sale category under IAS 39. The credit loss allowance as at 31 December 2018 is reported under IFRS 9 
and is not comparable to the information presented for 2017 and 2016.

In thousands of GEL
Corporate bonds
Ministry of Finance of Georgia Treasury Bills
Certificates of Deposit of the National Bank of Georgia
Georgian Government notes
Netherlands Government Bonds
Less: Credit loss allowance
Total debt securities
Corporate shares – unquoted
Total investment securities measured at fair value 
through other comprehensive income

2018
549,477
373,447
14,985
-
66,760
(1,136)
1,003,533
1,706

1,005,239

2017
328,761
319,745
7,728
-
-
-
656,234
1,704

657,938

2016
150,073
241,810
36,002
1,016
-
-
428,901
1,802

430,703

All debt securities except for corporate bonds and Netherlands Government Bonds are issued by the Government of Georgia 
and National Bank of Georgia. Country rating for Georgia stands at BB- with stable outlook (as assigned by international 
rating agencies in August 2018). 63.0% of corporate bonds are issued by triple A rated international financial institutions, 
21.9% of corporate bonds are issued by A- rated international financial institutions and 4.8% corporate bonds are issued at 
BB- rating, whereas 9.8% and 0.5% of corporate bonds are issued by B+ and B rated corporations respectively. The investees 
have not published recent financial information about their operations, their shares are not quoted and recent trade prices 
are not publicly accessible. At 1 January 2018, the Group designated investments in corporate shares disclosed in the above 
table as equity securities at FVOCI. In 2017, these investments were classified as AFS. Refer to Note 4 for details. The FVOCI 
designation was made because the investments are expected to be held for strategic purposes rather than with a view to 
profit on a subsequent sale, and there are no plans to dispose of these investments in the short or medium term.

As of 31 December 2018 investment securities measured at fair value through other comprehensive income  carried at GEL 
613,466 thousand have been pledged to local banks or financial institutions as collateral with respect to other borrowed funds 
(2017: GEL 424,892 thousand; 2016: GEL 205,216 thousand). Refer to Note 18. None of the debt securities measured at fair 
value through other comprehensive income are overdue or impaired. As of 31 December 2018 the principal equity investment 
securities measured at fair value through other comprehensive income are as follows:

Nature of business

Country of registration 

Carrying value as of 31 December

In thousands of GEL
JSC GRDC
Georgian Stock Exchange
Other
Total

Property development
Stock exchange

Netherlands Antilles 
Georgia

2018 
365
1,004
337
1,706

2017 
365
1,004
335
1,704

2016 
365
1,004
433
1,802

The movements in investment securities measured at fair value through other comprehensive income are as follows:

In thousands of GEL
Carrying amount as of 1 January
Business Combination
Purchases
Disposals
Redemption at maturity
Revaluation
Interest income accrued 
Interest income received
Impairment related to investment in equity security
Effect of translation to presentation currency
Transfer to investments in associate
Credit loss allowance*
Carrying amount as of 31 December

Note

29

2018 
657,938
-
717,630
(14,781)
(370,571)
6,949
57,057
(48,442)
-
595
-
(1,136)
1,005,239

2017 
430,703
-
560,226
-
(345,748)
5,489
43,735
(36,214)
-
(158)
(95)
-
657,938

2016 
307,310
153,004
143,783
(14,679)
(167,115)
522
25,707
(17,900)
(11)
82
-
-
430,703

*For the purpose of ECL measurement, securities balances are included in Stage 1. Refer to Note 36 for the ECL measurement

224
224

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED11. BONDS CARRIED AT AMORTISED COST

In thousands of GEL
Ministry of Finance Treasury Bills
Certificates of Deposit of the National Bank of Georgia
Georgian Government notes
Corporate bonds
Less: Credit loss allowance
Total bonds carried at amortised cost

2018
654,618
-
-
500
(915)
654,203

2017
424,876
24,662
-
-
-
449,538

2016
323,478
43,408
6,070
-
-
372,956

All debt securities except for corporate bonds are issued by the Government of Georgia and National Bank of Georgia. Country 
rating for Georgia stands at BB- with stable outlook (as per international rating agencies in August 2018).

The movements in bonds carried at amortised cost are as follows:

In thousands of GEL
Carrying amount as of 1 January
Purchases
Redemption at maturity
Interest income accrual
Interest income received
Effect of translation to presentation currency
Credit loss allowance
Carrying amount as of 31 December

2018
449,538
396,217
(200,658)
40,625
(30,611)
7
(915)
654,203

2017
372,956
307,248
(242,380)
32,328
(20,601)
(13)
-
449,538

2016
372,092
304,109
(314,231)
30,714
(19,740)
12
-
372,956

For the disclosure of bonds’ fair value carried at amortised cost refer to Note 42. An analysis on interest rate for bonds carried 
at amortised cost is disclosed in Note 36.

As of 31 December 2018 bonds carried at amortised cost of GEL 212,337 thousand have been pledged to local banks or 
financial institutions as collateral with respect to other borrowed funds (2017: GEL 223,860 thousand; 2016: GEL 273,311 
thousand). Refer to Note 18.

None of the bonds carried at amortised cost as of 31 December 2018, 31 December 2017 and 31 December 2016 were either 
overdue or impaired.

For the purpose of ECL measurement securities balances are included in Stage 1. Refer to Note 36 for the ECL measurement 
approach. The ECL for year 2018 is measured per IFRS 9 and it is not comparable to the prior periods.

12. OTHER FINANCIAL ASSETS 

In thousands of GEL
Receivables from sales of repossessed assets 
Receivables on guarantees / letters of credit
Prepayments for purchase of leasing assets
Insurance and reinsurance receivables
Receivables on credit card services and money transfers
Receivable on terminated leases
Trade receivable
Rental income receivables
Bank assurance income receivable
Factored receivables
Other 
Total gross amount of other financial assets
Less: Credit loss allowance
Total carrying amount of other financial assets

2018
43,671
36,869
32,293
21,451
14,390
12,651
8,292
3,492
2,527
-
19,976
195,612
(28,094)
167,518

2017
6,619
20,983
25,478
15,742
26,703
8,961
13,862
4,414
15,923
6,182
19,297
164,164
(18,020)
146,144

2016
10,603
18,215
10,628
2,249
24,801
7,832
2,232
3,816
4,549
900
15,462
101,287
(6,660)
94,627

The credit loss allowance as at 31 December 2018 is reported under IFRS 9 and is not comparable to the information presented 
for 2017 and 2016.

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

225
225

12. OTHER FINANCIAL ASSETS CONTINUED
Movements in the credit loss allowance of other financial assets during 2018 were as follows:

In thousands of GEL
Provision for impairment as of 31 December 2017
IFRS 9 effect
Credit loss allowance as of 1 January 2018
Credit loss allowance during the year
Amounts written off during the year as uncollectible
Foreign exchange translation gains less losses
Credit loss allowance as of 31 December 2018

Receivables on 
terminated leases 
6,234
-
6,234
3,143
-
-
9,377

Other 
11,786
1,019
12,805
12,097
(6,404)
219
18,717

Total
18,020
1,019
19,039
15,240
(6,404)
219
28,094

Additions  less  releases  recorded  in  profit  or  loss  for  credit  loss  allowance  of  other  financial  assets  include  write-off  of 
insurance debtors in the amount of GEL 163 thousand that are included in insurance and reinsurance receivables.

Movements in the provision for impairment of other financial assets during 2017 were as follows:

In thousands of GEL
Provision for impairment as of 1 January 2017
Provision for impairment during the year
Amounts written off during the year as uncollectible
Recovery of amounts previously written off
Foreign exchange translation gains less losses
Provision for impairment as of 31 December 2017

Receivables on 
terminated leases 
4,666
1,568
-
-
-
6,234

Other 
1,994
10,645
(1,011)
189
(31)
11,786

Total
6,660
12,213
(1,011)
189
(31)
18,020

Additions less releases recorded in profit or loss for provision for of other financial assets include write-off of insurance 
debtors in the amount of GEL 226 thousand that are included in insurance and reinsurance receivables.

Movements in the provision for impairment of other financial assets during 2016 are as follows:

In thousands of GEL
Provision for impairment as of 1 January 2016
Business Combination
Provision for impairment during the year
Amounts written off during the year as uncollectible
Recovery of amounts previously written off
Provision for impairment as of 31 December 2016

Receivables on 
terminated leases 
3,561
-
1,105
-
-
4,666

Other 
2,331
72
1,748
(2,370)
213
1,994 

Total
5,892
72
2,853
(2,370)
213
6,660

226
226

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED12. OTHER FINANCIAL ASSETS CONTINUED
As at 31 December 2018, presentation of other financial assets gross carrying amount and credit loss allowance by IFRS 9 
stages are as follows: 

In thousands of GEL
At 31 December 2017
IFRS 9 effect
At 1 January 2018
Transfers:
- to lifetime (from 
Stage 1 and Stage 3 to Stage 2)
- to credit-impaired (from 
Stage 1 and Stage 2 to Stage 3)
- to 12-months ECL (from 
Stage 2 and Stage 3 to Stage 1)
New originated or purchased
Changes to ECL measurement 
model assumptions
Derecognised during the period
Net repayments
Net Write-offs
FX  movements
At 31 December 2018

Credit loss allowance

Gross carrying amount

Stage 1
(12-months 
ECL)
 115,149 
-
115,149

Stage 2
(lifetime CL
 for SICR) 
 174 
-
174

Stage 3
(lifetime ECL 
for credit 
impaired)
 33,099 
-
33,099

Stage 1
(12-months 
ECL)
 9,099 
796
 9,895 

Total
148,422
-
148,422

Stage 2
(lifetime 
ECL for 
SICR) 
 1 
31
 32 

Stage 3
(lifetime ECL 
for credit 
impaired)
 8,920 
192
 9,112 

Total
18,020
1,019
19,039

 (48)

 (5,013)

 210 
 50,343 

-
 (26,787)
 (6,070)
 -   
 (999)
126,785

 48 

 (17)

 (86)
 13 

-
 (44)
 (14)
 -   
 -   
74

 -   

 5,030 

 -   

 -   

 (3)

 (81)

 3 

 (4)

 -   

 85 

 -

 -   

 (124)
 35,855 

 -   
   86,211

 57 
 4,439 

       (20)
 1 

 (37)
 5,596 

 -   
10,036

-
 (1,243)
 (130)
 (16,772)
 (8,413)
47,302

-
(28,074)
 (6,214)
 (16,772)
 (9,412)
174,161

 (653)
 (510)
 - 
  -    
 -   
13,144

 8 
 (6)
 - 
  -    
 -   
14

 7,707 
(1,342)
 - 
(6,404)
219
14,936

 7,062 
(1,858)
 - 
(6,404)
219    
28,094

The table below illustrates the credit quality of other financial receivables:

In thousands of GEL
Neither past due nor impairment

- Prepayments for purchase of leasing assets
- Insurance and Reinsurance Receivables
- Receivables on credit card services and money transfers
- Trade receivable
- Receivables from sales of repossessed assets
- Rental income receivables
- Bank assurance income receivable
- Receivables on guarantees / letters of credit
- Factored receivables
- Other

Total neither past due nor impaired
Past due but not impaired

- Receivables on guarantees

- More than 90 days overdue
Total past due but not impaired 
Receivables individually determined to be impaired (gross)

- Receivables on terminated leases

- Less than 90 days overdue
- More than 90 days overdue

- Receivables on guarantees and letters of credit

- Less than 90 days overdue
- More than 90 days overdue

- Receivables on repossessed assets disposed

- Less than 90 days overdue
- More than 90 days overdue

- Other receivables

- Less than 90 days overdue
- More than 90 days overdue
Total individually impaired (gross)
Less credit loss allowance
Total other financial assets

2018

32,293
21,451
14,390
8,292
43,671
3,492
2,527
1,496
-
17,848
145,460

-
-

12,651
-
12,651
35,373
35,373
-
-
-
-
2,128
-
2,128
50,152
(28,094)
167,518

2017

25,478
15,742
26,703
13,862
6,481
4,414
15,923
2,990 
6,182
14,120
131,895

16,773
16,773

8,961
-
8,961
1,220
-
1,220
138
-
138
5,177
-
5,177
15,496
(18,020)
146,144

2016

10,628
2,249
24,801
2,232
5,700
3,816
4,549
1,089
900
9,496
65,460

17,126
17,126

7,832
-
7,832
-
-
-
4,903
-
4,903
5,966
-
5,966
18,701
(6,660)
94,627

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

227
227

12. OTHER FINANCIAL ASSETS CONTINUED
Credit rating of other financial assets neither past due nor impaired is as follows:

In thousands of GEL
A+
A
BBB+
BBB
BB
BB-
B+
B
Not rated 
Total

2018
1,917
4,949
6,263
35,663
7
94,479
2,182
-
-
145,460

2017
13,003
4,116
6,265
-
217
7
4,332
726
103,229
131,895

2016
2,508
14,086
845
-
-
-
1,007
2,645
44,369
65,460

Impaired receivables include receivables on terminated leases and other receivables for which impairment provision was 
assessed individually. A receivable’s overdue status is a primary factor for the Group to consider a receivable as impaired. 
Receivables on terminated leases individually determined to be impaired are under-collateralised and their estimated fair 
value of collateral amounts to GEL 1,484 thousand (2017: GEL 1,206 thousand; 2016: GEL 2,039 thousand). The remaining 
assets are not collateralized. 

13. INVESTMENTS IN FINANCE LEASE
As of 31 December 2018 investments in finance lease of GEL 203,802 thousand (2017: GEL 143,836 thousand; 2016: GEL 
95,031 thousand) are represented by leases of fixed assets excluding land and buildings.

In thousands of GEL
Finance lease payments receivable as of 31 December 2018
Unearned finance income
Credit loss allowance
Present value of lease payments receivable as of 31 December 2018
Finance lease payments receivable as of 31 December 2017
Unearned finance income
Impairment loss provision
Present value of lease payments receivable as of 31 December 2017
Finance lease payments receivable as of 31 December 2016
Unearned finance income
Impairment loss provision
Present value of lease payments receivable as of 31 December 2016

Due in 1 year
122,056
(32,981)
(1,789)
87,286
86,186
(23,720)
(765)
61,701
65,265
(15,302)
(678)
49,285

Due between 1 and 5 years
148,623
(30,294)
(1,813)
116,516
105,595
(22,727)
(733)
82,135
56,672 
(10,462)
(464)
45,746

Total
270,679
(63,275)
(3,602)
203,802
191,781
(46,447)
(1,498)
143,836
121,937
(25,764)
(1,142)
95,031

Finance lease payments receivable (gross investment in the leases) and their present values are as follows:

For fair values refer to Note 42.

The credit loss allowance as at 31 December 2018 is reported under IFRS 9 and is not comparable to the information presented 
for 2017 and 2016.

The table below illustrates the movements in the credit loss allowance of net investment in finance lease:

In thousands of GEL
Credit loss allowance at the beginning of the year
Credit loss allowance during the year
Amounts written off during the year as uncollectible
Credit loss allowance at the end of the year

31 December
2018
2,237
1,765
(400)
3,602

31 December
2017
1,142
492
(136)
1,498

31 December
2016
738
558
(154)
1,142

228
228

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED13. INVESTMENTS IN FINANCE LEASE CONTINUED
The following table discloses the changes in the credit loss allowance and gross carrying amount for Investments in finance 
lease between the beginning and the end of the reporting period:

In thousands of GEL

At 31 December 2017

IFRS 9 effect

At 1 January 2018

Transfers:

- to lifetime (from 
Stage 1 and Stage 3 
to Stage 2)
- to credit-impaired 
(from Stage 1 and 
Stage 2 to Stage 3)
- to 12-months ECL 
(from Stage 2 and 
Stage 3 to Stage 1)

New originated or 
purchased
Derecognised during 
the period

Partial repayment

Net repayments
Foreign currency 
effect

Other movements

Credit loss allowance

Gross carrying amount

Stage 1
(12-months 
ECL)

Stage 2
(lifetime ECL 
for SICR) 

Stage 3
(lifetime ECL for 
credit impaired

Stage 1
(12-months 
ECL)

Stage 2
(lifetime ECL 
for SICR) 

Stage 3
(lifetime ECL for 
credit impaired)

Total

Total

519

345

864

51

394

445

928

1,498

128,500

11,610

5,224

145,334

-

739

-

-

-

-

928

2,237

128,500

11,610

5,224

145,334

(9)

9

(367)

(20)

357

(357)

1,350

(103)

-

(47)

-

-

108

(81)

-

101

-

-

-

387

-

-

-

-

(3,996)

4,078

(82)

(10,605)

(4,533)

15,138

1,052

(1,033)

(19)

-

-

-

255

1,714

120,992

7,208

5,165

133,365

(717)

(901)

(36,040)

-

-

(24,985)

(498)

552

-

-

-

-

-

1,250

2,003

(5,372)

(1,468)

-

94

277

(3,541)

(44,953)

(4,887)

(31,340)

-

-

289

1,085

1,633

3,365

At 31 December 2018

2,045

205

1,352

3,602

178,171

10,861

18,372

207,404

The Group applied the portfolio provisioning methodology prescribed by IFRS 9 for the periods beginning 1 January 2018 
and IAS 39 for the periods before 1 January 2018 and created portfolio provisions for impairment losses that were incurred 
but have not been specifically identified with any individual lease by the reporting date. The Group's policy is to classify each 
lease as “neither past due nor impaired” until specific objective evidence of impairment of the lease is identified. The primary 
factors taken into account to consider whether or not a lease is impaired are the deterioration of the lessee’s financial position, 
its overdue status, and liquidity of the leased asset. The impact of IFRS 9 was immaterial for terminated leases.

The Group normally structures its finance lease contracts so that the lessee makes a minimum prepayment of 20% of the 
equipment purchase price at the inception of the lease term. The Group holds title to the leased assets during the lease term. 
The title to the asset under the finance lease contract is transferred to the lessees at the end of the contracts terms, including 
full repayment of lease payments. Generally the lease terms are up to five years.

The amount and type of collateral required depends on an assessment of the credit risk of the counterparty.  The main types 
of collateral obtained are:

  Leased assets (inventory and equipment);
  Down payment;
  Real estate properties; 
  Third party guarantees.

The financial effect of collateral is presented by disclosing the collateral values separately for (i) those assets where collateral 
and other credit enhancements are equal to or exceed the assets’ carrying value(“over-collateralized assets”) and (ii) those 
assets  where  collateral  and  other  credit  enhancements  are  less  than  the  assets’  carrying  value  (“under-collateralized 
assets”).

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

229
229

13. INVESTMENTS IN FINANCE LEASE CONTINUED
Per IFRS 9 impairment methodology, the Company classifies its portfolio into three stages: 

  Stage 1 – assets for which no significant increase of credit risk since initial recognition is identified; 
  Stage 2 – assets for which significant increase in credit risk since initial recognition is identified;
  Stage 3 – credit-impaired exposures.

For stage 1 exposures the Company creates 12 months expected credit losses, whereas for stage 2 and stage 3 lifetime 
expected credit losses are created. 

The key impact of IFRS 9 comes from Stage 2 classification and incorporation of forward looking information in allowance 
calculation. For stage 1 no increase was identified considering that the Company has already been applying 12 months loss 
identification period (LIP) under IAS 39 methodology.  

For the Stage 2 classification purposes the Company applies both quantitative and the qualitative criteria including, but not 
limited to: 

  30 days past due (DPD) overdue;
  Downgrade of the risk category of the borrower since initial recognition.

Under IFRS 9 methodology the Company updated its default definition criteria as well in order to make it consistent with 
the Company’s internal guidelines. Updated default definition includes criteria such as: (i) 90 DPD overdue (ii) distressed 
restructuring and (iii) other criteria indicating the borrower’s unlikeness to repay the liabilities.

Another significant driver of IFRS 9 impact on allowance level is incorporation of the forward looking information (FLI). The 
Company  incorporates  forward  looking  information  for  both  individual  and  collective  assessment.  For  FLI  purposes  the 
Company defines three scenarios, which are: 

  Baseline (most likely);
  Upside (better than most likely); 
  Downside (worse than most likely).

The Company derives the baseline macro scenario and takes into account projections from various external sources – the 
National Bank of Georgia, Ministry of Finance, IMF as well as other IFIs - to ensure the alignment to the consensus market 
expectations. Refer to note 36 for the description of how the Group incorporates FLI in ECL calculations. Upside and downside 
scenarios are defined based on the framework developed by the Bank’s macroeconomic unit. 

The Company calculates expected impairment losses for each scenario. In order to come up with the final expected credit 
loss figures the bank applies probability weighted average approach where probabilities of each scenario are used as weights. 

As at 31 December 2018, credit quality of net investment in finance lease is analysed below:

In thousands of GEL
Investments in Finance Lease risk category
- Very low
- Low
- Moderate
- High
- Default
Gross carrying amount
Credit loss allowance
Carrying amount

Stage 1 
(12-months ECL) 

Stage 2
(lifetime ECL for SICR)  

Stage 3
(lifetime ECL for credit 
impaired)

145,220
             32,951
               - 
-   
-   
178,171
(2,045)
176,126

           - 
2,350
6,712
1,799
                    -   
10,861
(205)
10,656

                  -   
                  -   
                  -   
                  -   
         18,372
18,372
(1,352)
17,020

Total

145,220
35,301
6,712
1,799
18,372
207,404
(3,602)
203,802

230
230

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED13. INVESTMENTS IN FINANCE LEASE CONTINUED
Credit quality of net investment in finance lease as at 31 December 2017 and 2016 is analysed below:

In thousands of GEL
Neither past due nor impaired
- Customers with more than two year experience
- New customers
Total neither past due nor impaired
Past due but not impaired
- Less than 30 days overdue
- 31 to 90 days overdue
Total past due but not impaired
impaired leases
- Not overdue
- 1 to 30 days overdue
- 31 days to 90 days overdue
- From 91 to 180 days
- From 181 to 360 days
- More than 360 days
Total impaired gross*
Total investment in finance lease
Credit loss allowance
Total net investment in finance lease
*Total impaired leases include both collectively and individually impaired leases

31 December 2017

31 December 2016

 22,705 
 90,668 
113,373

 19,047 
 9,310 
28,357

 -   
 -   
 343 
 2,204 
 339 
 718 
3,604
145,334
(1,498)
143,836

28,084
45,404
73,488

15,357
5,101
20,458

-
-
-
1,079
966
182
2,227
96,173
(1,142)
95,031

The effect of collateral as of 31 December 2018:

In thousands of GEL
Investment in leases
Total 

Over-collateralised assets

Under-collateralised assets

Carrying value of 
the assets 
166,362
166,362

Fair value of 
collateral
253,582
253,582

Carrying value of the 
assets
41,042
41,042

Fair value of c
ollateral
34,527
34,527

The effect of collateral as of 31 December 2017:

In thousands of GEL
Investment in leases
Total 

Over-collateralised assets

Under-collateralised assets

Carrying value of 
the assets 
 96,015 
 96,015 

Fair value of 
collateral
 153,813 
 153,813 

Carrying value of the 
assets
 49,319 
 49,319 

Fair value of 
collateral
 9,710 
 9,710 

The effect of collateral as of 31 December 2016:

In thousands of GEL
Investment in leases
Total 

Over-collateralised assets

Under-collateralised assets

Carrying value of 
the assets 
75,364
75,364

Fair value of 
collateral
112,917
112,917

Carrying value of the 
assets
20,809
20,809

Fair value of 
collateral
16,817
16,817

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

231
231

14. OTHER ASSETS

In thousands of GEL
Current other assets
Inventories of repossessed collateral 
Prepayments for other assets
Other inventories
Prepaid taxes other than income tax
Other debtor
Total current other assets
Non-current other assets
Reinsurer's Assets
Assets repossessed from terminated leases
Assets purchased for leasing purposes
Prepayments for construction in progress
Prepaid insurance of leasing assets
Other
Total non-current other assets

Total other assets

2018

120,663
29,027
4,198
856
-
154,744

14,529
10,819
6,985
2,259
2,174
1,282
38,048

192,792

2017

116,809
9,721
4,194
5,788
-
136,512

8,342
3,210
 2,733 
2,745
 1,884 
1,225
20,139

156,651

2016

90,873 
28,660
3,973
3,326
35,497
162,329

64
2,673
286
2,445
937
2,529
8,934

171,263

Included in Other Debtors is receivable from one corporate client, in respect of settlement of previously written-off loan.

Inventories of repossessed collateral represent real estate assets and equipment acquired by the Group in settlement of 
impaired loans, other than those classified as investment property or premises and equipment. The Group expects to dispose 
these assets in the foreseeable future. Such assets are initially recognised at fair value and subsequently measured at lower 
of cost and net realisable value. In 2018, collateral repossessed for settlement of impaired loans amounted to GEL 30 million 
(2017: GEL 53 million; 2016: GEL 39 million). 

With regards to certain inventories of repossessed collaterals, the Group has granted previous owners a right to repurchase 
the inventories at prices equal to or higher than the carrying value of the loan at the date of repossession. This right is usually 
effective for a period of 6 to 18 months from the date of repossession, during this time the repossessed collateral may not be 
disposed to third parties. As of 31 December 2018, the carrying value of the inventories of repossessed collateral subjected to 
the repurchase agreement was GEL 44,024 thousand (2017: GEL 11,170 thousand; 2016: GEL 20,342 thousand).

232
232

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED15. PREMISES, EQUIPMENT AND INTANGIBLE ASSETS

In thousands of GEL
Cost or valuation as of 1 January 
2016

Accumulated depreciation/
amortisation
Including accumulated 
impairment loss
Carrying amount as of 1 January 
2016
Additions
Business combination
Transfers within premises and 
equipment
Transfers to repossessed assets
Disposals
Effect of translation to 
presentation currency - Cost
Impairment charge to profit and 
loss
Depreciation/amortisation charge
Elimination of accumulated 
depreciation/amortisation on 
disposals 
Effect of translation to 
presentation currency - 
Accumulated depreciation
Carrying amount as of 31 
December 2016
Cost or valuation as of 31 
December 2016
Accumulated depreciation/
amortisation including 
accumulated impairment loss
Carrying amount as of 31 
December 2016
Additions
Transfers within premises and 
equipment
Transfer from investment 
property
Disposals
Effect of translation to 
presentation currency -Cost
Impairment charge to profit and 
loss
Depreciation/amortisation charge
Elimination of accumulated 
depreciation/amortisation on 
disposals 
Effect of translation to 
presentation currency - 
Accumulated depreciation
Carrying amount as of 31 
December 2017

Land, Premises 
and leasehold 
improvements

Office and Other
equipment*

Construct-ion in
progress

Total premises and 
equipment

Intangible 
Assets

Total

162,126

152,662

50,033

364,821

67,344

432,165

(29,545)

(87,509)

-

(117,054)

(23,000)

(140,054)

132,581
5,555
50,049 

3,042
(298)
(2,571)

(31)

(574)
(3,269)

65,153
19,369
8,260 

-
-
(3,836)

(45)

(675)
(16,895)

2,439

2,555

27

32

50,033
6,206
36

(3,042)
-
(69)

-

-
-

-

-

247,767
31,130
58,345 

-
(298)
(6,476)

(76)

(1,249)
(20,164)

44,344
18,904
6,761

-
-
(4)

(12)

(2,043) 
(6,981)

292,111
50,034
 65,106

-
(298)
(6,480)

(88)

 (3,292)
(27,145)

4,994

-

4,994

59

(12)

47

186,950

73,918

217,299

175,636

53,164

53,164

314,032

 60,957

 374,989

446,099

90,950 

 537,049

(30,349)

(101,718)

-

(132,067)

(29,993)

(162,060)

186,950
5,684

11,326

1,114
(2,324)

25

(6)
(5,567)

747

(25)

73,918
26,440

53,164
48,663

-

(11,326)

-
(9,638)

54

(730)
(20,096)

8,636

(50)

-
-

-

(46)
-

-

-

314,032
80,787

-

1,114
(11,962)

79

(782)
(25,663)

9,383

(75)

60,957
34,877

-

-
(88)

11

(1,916)
(10,436)

30

57

374,989
115,664

-

1,114
(12,050)

90

(2,698)
(36,099)

9,413

(18)

197,924

78,534

90,455

366,913

83,492

450,405

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

233
233

15. PREMISES, EQUIPMENT AND INTANGIBLE ASSETS CONTINUED

In thousands of GEL
Cost or valuation as of 31 
December 2017

Accumulated depreciation/
amortisation including 
accumulated impairment loss
Carrying amount as of 31 
December 2017
Additions
Business combination
Transfers within premises and 
equipment
Transfer from investment 
property
Transfer to investment property
Disposals
Revaluation
Effect of translation to 
presentation currency - Cost
Impairment charge to profit and 
loss
Depreciation/amortisation charge
Elimination of accumulated 
depreciation/amortisation on 
disposals 
Effect of translation to 
presentation currency - 
Accumulated depreciation
Carrying amount as of 31 
December 2018
Cost or valuation as of 31 
December 2018
Accumulated depreciation/
amortisation including 
accumulated impairment loss
Carrying amount as of 31 
December 2018

Land, Premises 
and leasehold 
improvements

Office and Other
equipment*

Construct-ion in
progress

Total premises and 
equipment

Intangible 
Assets

Total

233,118

191,762

90,455

515,335

123,834

639,169

(35,194)

(113,228)

-

(148,422)

(40,342)

(188,764)

197,924
 8,804 
3,607

 2,661 

 -   
-
 (4,160)
 10,635 

78,534
 46,619 
301

90,455
 8,538 
-

366,913
63,961
3,908

 -   

 (2,661)

 -   

 -   
-
 (22,945)
 -   

 1,317 
(32,628)
 -   
 114 

 1,317 
(32,628)
 (27,105)
 10,749 

 46 

83,492
 42,525 
-

 -   

 -   
-
 (603)
-

 11 

450,405
 106,486 
3,908

 -   

 1,317 
(32,628)
 (27,708)
 10,749 

 57 

 23 

 23 

 (474)
 (5,754)

 (21)
 (22,548)

 348 

 8,783 

 (22)

 35 

 -   

 (4)
 -   

 -   

 -   

 (499)
 (28,302)

 -   
 (16,257)

 (499)
 (44,559)

 9,131 

 58 

 9,189 

 13 

 (6)

 7 

 213,592 

 88,781 

 65,131 

 367,504 

 109,220 

 476,724 

 254,214 

 215,739 

 65,131 

 535,084 

 165,767 

 700,851 

 (40,622)

 (126,958)

 -   

 (167,580)

 (56,547)

 (224,127)

 213,592 

 88,781 

 65,131 

 367,504 

 109,220 

 476,724 

*Office and other equipment include furniture and fixtures, computer and office equipment, motor vehicles as well as other equipment.

234
234

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED15. PREMISES, EQUIPMENT AND INTANGIBLE ASSETS CONTINUED
Depreciation and amortisation charge presented on the face of the statement of profit or loss and other comprehensive income 
include depreciation and amortisation charge of premises and equipment, investment properties and intangible assets. 

Construction in progress consists of construction and refurbishment of branch premises and the Bank’s new headquarters. 
Upon completion, assets are to be transferred to premises. 

The latest valuation date of premises to market value is 30 November 2018. The valuation was carried out by an independent 
firm of valuators which holds a recognised and relevant professional qualification and who have recent experience in valuation 
of  assets  of  similar  location  and  category.  In  the  process  of  comparison,  they  have  used  three  comparative  analogues 
(registered sale and/or offer for sale), in which prices were applied adjustments based on the difference between subject 
assets and analogues.  Most of the assets have been estimated by using the market approach/method due to the market 
situation, namely by existence of a sufficient number of registered sales and proposals by the date of valuation. 

The management considers that the fair value has not changed significantly between 30 November 2018 and 31 December 
2018.  Fair value of respective assets is disclosure below.  

In thousands of GEL (except 
for range of inputs)

Fair value as of 30 
November 2018 
(valuation date)

Valuation 
technique

Other key
 information

Unobservable
 inputs

Office buildings

Branches 

153,590

Sales comparison 
approach

98,737

Sales comparison 
approach

Land
Buildings

Land
Buildings

Price per square 
meter

Price per square 
meter

Range of
unobservable inputs  
(weighted average)
287 – 10,274 (577) 
670 – 5,257 (2,715)

7 – 4,057 (235)
337 – 12,911 (2,982)

Sensitivity of the input to fair value - increase/(decrease) in the price per square metre would result in increase/(decrease) in 
fair value. 

As  of  31  December  2018  the  carrying  amount  of  premises  would  have  been  GEL  166,707  thousand  (2017:  GEL  144,778 
thousand; 2016: GEL 134,352 thousand) had the assets been carried at cost less depreciation and impairment losses. At 31 
December 2018 the carrying amount of construction in progress would have been GEL 42,243 thousand (2017: GEL 67,033 
thousand; 2016: GEL 30,394 thousand) had the assets been carried at cost less impairment losses.

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

235
235

16. INVESTMENT PROPERTIES

In thousands of GEL

Gross book value as of 1 January

Accumulated depreciation as of 1 January

Carrying amount as of 1 January
Transfer to premises and equipment
Transfer from inventories of repossessed collateral
Transfer to repossessed collateral
Addition from foreclosure
Disposals at cost
Elimination of depreciation on disposal
Depreciation charge
Acquisition through business combination
Transfer from Premises and equipment
Gross book value as of 31 December
Accumulated depreciation as of 31 December
Carrying amount as of 31 December

Note

2018 

15

45

83,871

(4,639)

79,232
(1,317)
4,625
-
-
(36,080)
3,232
(1,181)
3,157
32,628
86,884
(2,588)
84,296

2017 

99,347

(3,732)

95,615
(1,143)
752
(590)
943
(15,438)
259
(1,166)
-
-
 83,871 
 (4,639)
79,232

2016 

60,648

(3,048)

57,600
-
15,935
-
6,820
(6,892)
253
(937)
22,836
-
99,347
(3,732)
95,615

As of 31 December 2018, investment properties comprised of 73 lots (2017: 102 lots; 2016: 62 lots) of land and  127 buildings 
(2017: 144 buildings; 2016: 141 buildings) located in Tbilisi and other regions of Georgia with the fair value amounting to GEL    
97,425 thousand (2017: GEL 85,012 thousand; 2016: GEL 123,852 thousand). 

For disclosure purposes a fair valuation exercise was carried out for investment properties as of 31 December 2018. The 
valuation in 2018 was carried out by external valuators (in 2017 and 2016 by internal valuators) who hold a recognised and 
relevant professional qualification and who have recent experience in valuation of assets of similar location and category. 
In the process of comparison, they have used three comparative analogues (registered sale and/or offer for sale), in which 
prices were applied adjustments based on the difference between subject assets and analogues.  Most of the assets have 
been estimated by using the market approach/method due to the market situation, particularly based on a sufficient number 
of registered sales and proposals by the date of valuation.

In thousands of GEL (except for range of inputs)

Land

Buildings

Fair value as of 31 
December 2018 
(valuation date)

44,315

53,110

Valuation technique
Sales comparison 
approach
Sales comparison 
approach

Unobservable 
inputs
Price per 
square meter
Price per 
square meter

Range of unobser-vable 
inputs  (weighted average)

 0.80 – 974 (88)

3.92 – 4,098 (960)

Where the Group is the lessor, the future minimum lease payments receivable under non-cancellable operating leases, were 
as follows:

In thousands of GEL
Not later than 1 year
Later than 1 year and not later than 5 years
Total operating lease payments receivable

2018
185
-
185

2017
177
-
177

2016
463
805
1,268

236
236

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED17. GOODWILL
Movements in goodwill arising on the acquisition of subsidiaries are:

Carrying amount as of 1 January
Acquisition of subsidiaries
Carrying amount as of 31 December

Goodwill Impairment Test 

2018
28,658
2,628
31,286

2017
28,658
-
28,658

2016
2,726
25,932
28,658

Goodwill is allocated to cash-generating units (CGUs, which represent the lowest level within the Group at which the goodwill 
is monitored by Management and which are not larger than a segment) as follows:

In thousands of GEL
JSC Bank Republic*

Bank Republic Retail
Bank Republic Corporate
Bank Republic MSME
Bank Republic Other
LLC Bonaco (Note 45)
JSC Swoop
CGU Micro
JSC United Financial Corporation
LLC TBC Kredit
JSC TBC Insurance
Total carrying amount of goodwill

2018
24,166
11,088
7,491
4,791
796
2,567
61
769
695
1,262
1,766
31,286

2017
24,166
11,088
7,491
4,791
796
-
-
769
695
1,262
1,766
28,658

2016
24,166
-
-
-
-
-
-
769
695
1,262
1,766
28,658

*Due to Bank Republic merger in 2017, carrying amount of goodwill was allocated across multiple CGU’s of the Bank, that also equal to the operating 
and reporting segments.

The recoverable amount of each CGU was determined based on value-in-use calculations. These calculations use cash flow 
projections based on financial budgets approved by the management covering a five-year period. Cash flows beyond the five-
year period are extrapolated using the estimated growth rates stated below.

Assumptions used for value-in-use calculations to which the recoverable amount is most sensitive were:

In thousands of GEL

2018

2017

2016

JSC Bank Republic** 
Growth rate beyond five years of Free Cash Flow to equity
Pre-tax discount rate

CGU SME / JSC Bank Constanta
Growth rate beyond five years of Free Cash Flow to equity
Pre-tax discount rate

JSC United Financial Corporation
Growth rate beyond five years of Free Cash Flow to equity
Pre-tax discount rate
LLC TBC Kredit
Growth rate beyond five years of Free Cash Flow to equity
Pre-tax discount rate
JSC TBC Insurance 
Growth rate beyond five years of Free Cash Flow to equity
Pre-tax discount rate

**Assumptions related to JSC Bank Republic are similar for all related CGU’s.

5.54% p.a. 
20.27% p.a.

4.17% p.a. 
18.71% p.a.

 4.00% p.a.
21.72% p.a.

5.54% p.a.
13.06% p.a.

5.54% p.a.
18.31% p.a.

1.3% p.a.
24.57% p.a.

5.54% p.a.
18.24% p.a.

4.17% p.a.
12.01% p.a.

4.00% p.a.
14.39% p.a.

4.17% p.a.
18.16% p.a.

4.00% p.a.
19.18% p.a.

1.3% p.a.
31.35% p.a.

4.00% p.a.
28.10% p.a.

4.17% p.a.
18.15% p.a.

4.00% p.a.
19.50% p.a.

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

237
237

17. GOODWILL CONTINUED
Goodwill Impairment Test Continued. The management determined the budgeted gross margin based on past performance 
and  its  market  expectations.  The  weighted  average  growth  rates  used  are  consistent  with  the  forecasts  included  in  the 
industry reports. The discount rates reflect specific risks related to the relevant CGUs.

If the revised estimated pre-tax discount rate applied to the discounted cash flows of CGU Bank Republic Retail had been 10 
percentage points higher than the management’s estimates, the Group would not need to reduce the carrying value of either 
goodwill or carrying value of net assets of the CGU. Recoverable amount of Bank Republic Retail CGU exceeds its carrying 
amount by GEL 84,111 thousand (2017: GEL 781,330 thousand). The CGU’s carrying amount would equal its value in use at a 
discount rate of 21.77% p.a. (2017: 29.92% p.a.).

If the revised estimated pre-tax discount rate applied to the discounted cash flows of CGU Bank Republic Corporate had 
been 10 percentage points higher than the management’s estimates, the Group would not need to reduce the carrying value 
of either goodwill or carrying value of net assets of the CGU. Recoverable amount of Bank Republic Retail CGU exceeds its 
carrying amount by GEL 850,072 thousand (2017: GEL 402,679 thousand). The CGU’s carrying amount would equal its value in 
use at a discount rate of 38.86% p.a. (2017: 27.97% p.a.).

If the revised estimated pre-tax discount rate applied to the discounted cash flows of CGU Bank Republic MSME had been 10 
percentage points higher than the management’s estimates, the Group would not need to reduce the carrying value of either 
goodwill or carrying value of net assets of the CGU. Recoverable amount of Bank Republic Retail CGU exceeds its carrying 
amount by GEL 461,500 thousand (2017: GEL 246,759 thousand). The CGU’s carrying amount would equal its value in use at a 
discount rate of 35.83% p.a. (2017: 27.11% p.a.).

If the revised estimated pre-tax discount rate applied to the discounted cash flows of CGU Micro/JSC Bank Constanta had 
been 10 percentage points higher than the management’s estimates, the Group would not need to reduce the carrying value 
of either goodwill or carrying value of net assets of the CGU (2017: nil; 2016: nil). Recoverable amount of CGU Micro/JSC 
Bank Constanta CGU exceeds its carrying amount by GEL 913,325thousand (2017: GEL 440,075 thousand; 2016: GEL 284,402 
thousand). The CGU’s carrying amount would equal its value in use at a discount rate of 48.53% p.a. (2017: 34.60% p.a.; 2016: 
30.74%p.a.).

If the revised estimated pre-tax discount rate applied to the discounted cash flows of JSC United Financial Corporation had 
been 10 percentage points higher than the management’s estimates, the Group would not need to reduce the carrying value 
of either goodwill or carrying value of net assets of the CGU (2017: nil and nil; 2016: nil and nil). Recoverable amount of JSC 
United Financial Corporation CGU exceeds its carrying amount by GEL 13,458 thousand (2017: GEL 17,866 thousand; 2016: 
GEL 13,073 thousand). The CGUs’ carrying amount would equal its value in use at a discount rate of 29.8% p.a. (2017: 39.27% 
p.a.; 2016: 46.36% p.a.)

If the revised estimated pre-tax discount rate applied to the discounted cash flows of LLC TBC Kredit had been 10 percentage 
points higher than the management’s estimates, the Group would not need to reduce the carrying value of goodwill (2017:nil; 
2016: nil). Recoverable amount of LLC TBC Kredit CGU exceeds its carrying amount by GEL 277,830 thousand (2017: GEL 
36,420 thousand; 2016: GEL 20,505 thousand). The CGUs’ carrying amount would equal its value in use at a discount rate 
132.34% of p.a.(2017: 119.51% p.a.; 2016: 68.64% p.a.).

If  the  revised  estimated  pre-tax  discount  rate  applied  to  the  discounted  cash  flows  of  JSC  TBC  Insurance  had  been  10 
percentage points higher than the management’s estimates, the Group would not need to reduce the carrying value of either 
goodwill or carrying value of net assets of the CGU (2017: nil; 2016: nil). Recoverable amount of JSC TBC Insurance CGU 
exceeds  its  carrying  amount  by  GEL  208,095  thousand  (2017:  GEL  51,549  thousand;  2016:  58,588  l).  The  CGU’s  carrying 
amount would equal its value in use at a discount rate of 111.71% p.a. (2017: 63.63% 2016: 62.29%;).

238
238

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED18. DUE TO CREDIT INSTITUTIONS

In thousands of GEL

Due to other banks
Correspondent accounts and overnight placements
Deposits from banks
Short-term loans from banks
Total due to other banks

Other borrowed funds
Borrowings from foreign banks and financial institutions
Borrowings from local banks and financial institutions
Borrowings from Ministry of Finance
Borrowings from other financial institutions
Total other borrowed funds
Total amounts due to credit institutions

2018

2017

2016

23,273
136,161
-   
159,434

2,065,560
769,911
1,520
35,078
2,872,069
3,031,503

21,777
64,441
-
86,218

1,591,778
908,271
2,914
31,533
2,534,496
2,620,714

22,872
176,443 
117,592 
316,907

1,412,095
439,234
4,203
25,138
1,880,670
2,197,577

As of 31 December 2018 for the purposes of maturity analysis of financial liabilities (Note 36) the above-mentioned loans are 
included within the amounts for which repayment is expected within 3 months.

19. CUSTOMER ACCOUNTS

In thousands of GEL

State and public organisations
- Current/settlement accounts
- Term deposits
Other legal entities
- Current/settlement accounts
- Term deposits

Individuals
- Current/demand accounts
- Term deposits
Total customer accounts

2018

2017

2016

667,553
538,311

2,791,092
251,215

2,426,597
2,677,374
9,352,142

 810,783 
 209,641 

 2,207,630 
 210,498 

 1,973,685
 2,404,580 
7,816,817

240,743
78,990

2,143,483
243,582

1,618,434
2,129,717
6,454,949 

State and public organisations include government owned profit orientated businesses. 

Economic sector concentrations within customer accounts are as follows:

In thousands of GEL
Individual
Construction
Trade
Government sector
Transportation
Energy & Utilities
Financial Services
Services
Real Estate
Hotels and Leisure
Healthcare
Agriculture
Metals and Mining
Food Industry
Automotive
Communication
Other
Total customer accounts

31 December 2018

31 December 2017

31 December 2016

Amount
5,103,971
613,973
550,527
531,964
422,281
397,653
394,336
360,084
207,227
102,529
76,464
35,884
12,479
- 
- 
- 
542,770
9,352,142

%
55%
7%
6%
6%
5%
4%
4%
4%
2%
1%
1%
0%
0%
0%
0%
0%
5%
100%

Amount
4,378,265
377,944
209,339
330,356
376,333
429,722
379,772
236,128
119,507
174,777
106,439
29,199
16,976
175,676
71,628
50,059
354,697
7,816,817

%
56%
5%
3%
4%
5%
5%
5%
3%
2%
2%
1%
0%
0%
2%
1%
1%
5%
100%

Amount
3,748,151
222,372
305,022
140,852
188,388
283,497
501,591
269,824
82,893
104,066
64,493
37,850
22,817
82,984
53,865
56,787
289,497
6,454,949

%
58%
4%
5%
2%
3%
4%
8%
4%
1%
2%
1%
1%
0%
1%
1%
1%
4%
 100%

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

239
239

19. CUSTOMER ACCOUNTS CONTINUED
As of 31 December 2018 the Group had 305 customers (2017: 261 customers; 2016: 222 customers) with balances above GEL 
3,000 thousand. Their aggregate balance was GEL 4,117,881 thousand (2017: GEL 3,439,673 thousand; 2016: GEL 2,539,513 
thousand) or 44% of total customer accounts (2017: 44%; 2016: 39%). 

As of 31 December 2018 included in customer accounts are deposits of GEL 6,766 thousand and GEL 158,306 thousand (2017: 
GEL 11,040 thousand and GEL 120,406 thousand;  2016: GEL 13,355 thousand and GEL 119,146 thousand) held as collateral 
for irrevocable commitments under letters of credit and guarantees issued, respectively. Refer to Note 38. As of 31 December 
2018, deposits held as collateral for loans to customers amounted to GEL 270,787 thousand (2017: GEL 224,899 thousand; 
2016: 342,365 thousand).

Refer to Note 42 for the disclosure of the fair value of each class of customer accounts. Information on related party balances 
is disclosed in Note 44.

20. DEBT SECURITIES IN ISSUE

In thousands of GEL
Bonds issued on Georgian market 
Bonds issued on Georgian market 
Total debt securities in issue

Currency
USD
USD

Carrying amount in GEL 
as of 31 December 2018
7,927
5,416
13,343

In thousands of GEL
Bonds issued on Georgian market 
Bonds issued on Georgian market 
Bonds issued on Georgian market
Total debt securities in issue

In thousands of GEL
Bonds issued on Georgian market 
Bonds issued on Georgian market 
Bonds issued on Georgian market
Bonds issued on Georgian market
Total debt securities in issue

Currency
USD
USD
USD

Carrying amount in GEL 
as of 31 December 2017
7,637
5,224
7,834
20,695

Currency
USD
USD
USD
USD

Carrying amount in GEL 
as of 31 December 2016
5,312
5,237
5,198
7,761
23,508

Maturity Date
22-Jul-19
16-May-19

Coupon rate
7.3%
8.0%

Effective interest rate
8.1%
8.7%

Maturity Date
22-Jul-19
16-May-19
15-Aug-18

Coupon rate
7.3%
8.0%
7.8%

Effective interest rate
8.1%
8.7%
8.6%

Maturity Date
3-Sep-17
15-Aug-18
16-May-19
22-Jul-19

Coupon rate
8.4%
7.8%
8.0%
7.3%

Effective interest rate
9.2%
8.6%
8.7%
8.1%

Refer to Note 42 for the disclosure of the fair value of debt securities in issue.

240
240

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED21.  PROVISION  FOR  PERFORMANCE  GUARANTEES,  CREDIT  RELATED  COMMITMENTS  AND 
LIABILITIES AND CHARGES 
Movements in credit loss allowance for performance guarantees, credit related commitment and liabilities and charges are 
as follows:

In thousands of GEL
Carrying amount as of 1 January 2016
Charges less releases recorded in profit or loss
Assuming guarantees following asset purchase
Additions through Business Combinations
Carrying amount as of 31 December 2016
Charges less releases recorded in profit or loss
Assuming guarantees following asset purchase
Additions through Business Combinations
Carrying amount as of 31 December 2017
IFRS 9 transition effect
Carrying amount as of 1 January 2018
Charges less releases recorded in profit or loss
Effect of translation to presentation currency
Carrying amount as of 31 December 2018

Performance 
guarantees
1,472 
(452)
909
706
2,635
 (579)
-
11
2,067
684
2,751
1,640
2
4,393

Credit related 
commitments 
5,589 
1,223
-
1,237
8,049
 190 
-
-
8,239
(4,661)
3,578
 1,846 
-
 5,424 

Other
2,400 
2,528
-
414
5,342
(332)
 (2,116)
-
2,894
-
2,894
6,056
-
8,950 

Total
9,461 
3,299
909
2,357
16,026
(721)
 (2,116)
11
13,200
(3,977)
9,223
9,542
2
18,767

Credit related commitments and performance guarantees: Impairment allowance estimation methods differ for (i) letter of 
credits and guarantees and (ii) undrawn credit lines. 

For letter of credits and guarantees allowance estimation purposes the Bank applies the staged approach and classifies 
them in stage 1, stage 2 or stage 3. Significant stage 3 guarantees are assessed individually. Non-significant stage 3 as well 
as all stage 1 and stage 2 guarantees and letter of credits are assessed collectively using exposure, marginal probability of 
conversion, loss given default and discount factor. Amount of the expected allowance differs based on the classification of the 
facility in the respective stage.

For  impairment  allowance  assessment  purposes  for  undrawn  exposures  the  Bank  distinguishes  between  revocable  and 
irrevocable  loan  commitments.  For  revocable  commitments  the  Bank  does  not  create  impairment  allowance.  As  for  the 
irrevocable  undisbursed  exposures  the  Bank  estimates  utilization  parameter  (which  represents  expected  limit  utilization 
percentage conditional on the default event) in order to convert off-balance part of the exposure to on-balance.

Once the respective on balance exposure is estimated, the Bank applies the same impairment framework approach as the 
one used for the respective type of on balance exposures.

Additions less releases recorded in profit or loss for “Other” provisions does not include gross change in total reserves for 
insurance claims in amount of GEL 29,786 thousand (2017: GEL 1,621 thousand; 2016: GEL 318 thousand) that are included 
in  net  claims  incurred.  Additions  less  releases  recorded  in  profit  or  loss  for  provision  for  impairment  of  credit  related 
commitments include provision for insurance receivables in the amount of GEL 570 thousand (2017: GEL 542 thousand) that 
are included in charges less releases recorded in profit or loss for “Other” provision.

For the purpose of ECL measurement other guarantees balances are included in mainly Stage 1 or Stage 2. Refer to Note 36 
for the ECL measurement approach. 

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

241
241

22. OTHER FINANCIAL LIABILITIES
Other financial liabilities comprise the following:

In thousands of GEL

Trade payables

Security deposits for finance lease

Debit or credit card payables

Insurance Contracts Liabilities
Derivative financial liabilities
Other accrued liabilities
Total other financial liabilities

Refer to Note 42 for disclosure of the fair value of other financial liabilities.

23. OTHER LIABILITIES
Other liabilities comprise the following: 

In thousands of GEL

Accrued employee benefit costs

Taxes payable other than on income 

Advances received

Unearned insurance premium

Other
Total other financial liabilities

Note

2018 

2017 

2016 

41

24,270

22,100

19,146

16,839
2,119
14,240
98,714

2018 

48,393

19,477

10,867

17,911

7,689
104,337

31,497

20,647

10,567

10,992
575
17,475
91,753

16,612

8,241

12,066

486
1,298
12,295
50,998

2017 

2016 

42,497

14,180

10,350

14,221

3,192
84,440

38,317

16,723

6,284

3,859

1,556
66,739

All of the above liabilities are expected to be settled within twelve months after the year-end.

24. SUBORDINATED DEBT

In thousands of GEL
Deutsche Investitions und Entwicklungsgesellschaft MBH
Nederlandse Financierings-Maatschappij Voor 
Ontwikkelingslanden N.V.
Kreditanstalt für Wiederaufbau Bankengruppe
Kreditanstalt für Wiederaufbau Bankengruppe
Green for Growth Fund
European Fund for Southeast Europe
European Fund for Southeast Europe
Asian Developement Bank (ADB)
Private lenders
Subordinated Bond
Global climat partnership fund
Responsibility SICAV (Lux) Microfinance Leaders
Responsibility SICAV (Lux) Financial inclusion fund
Responsibility Micro and SME finance fund
BlueOrchard Microfinance Fund
BlueOrchard Microfinance Fund
European Fund for Southeast Europe
Total subordinated debt

Grant Date Maturity Date
15-Jun-20
26-Jun-13

Currency
USD

Outstanding 
amount in original 
currency 
 7,509 

Outstanding 
amount in GEL
 20,100 

19-Dec-13
10-Jun-14
4-May-15
18-Dec-15
18-Dec-15
15-Mar-16
18-Oct-16
30-Jun-17
17-Aug-18
20-Nov-18
30-Nov-18
30-Nov-18
30-Nov-18
14-Dec-18
14-Dec-18
21-Dec-18

15-Apr-23
8-May-21
8-May-21
18-Dec-25
18-Dec-25
15-Mar-26
18-Oct-26
30-Jun-23
30-Nov-22
20-Nov-28
30-Nov-28
30-Nov-28
30-Nov-28
14-Dec-25
14-Dec-28
21-Dec-28

USD
GEL
GEL
USD
USD
USD
USD
USD
USD
USD
USD
USD
USD
USD
USD
USD

 29,213 
 6,161 
 6,737 
 15,312 
 7,666 
 7,665 
 50,617 
 25,218 
 10,109 
 25,111 
 1,007 
 3,121 
 5,943 
 14,916 
 14,915 
 20,049 

 78,191 
 6,161 
 6,737 
 40,983 
 20,520 
 20,516 
 135,482 
 67,497 
 27,057 
 67,211 
 2,695 
 8,354 
 15,906 
 39,923 
 39,923 
 53,663 
 650,919 

As of 31 December 2018, subordinated debt comprised of:

242
242

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED 
24. SUBORDINATED DEBT CONTINUED
As of 31 December 2017, subordinated debt comprised of:

In thousands of GEL
Deutsche Investitions und Entwicklungsgesellschaft MBH
Deutsche Investitions und Entwicklungsgesellschaft MBH
Nederlandse Financierings-Maatschappij Voor 
Ontwikkelingslanden N.V.
Kreditanstalt für Wiederaufbau Bankengruppe
Kreditanstalt für Wiederaufbau Bankengruppe
Green for Growth Fund
European Fund for Southeast Europe
European Fund for Southeast Europe
Asian Developement Bank (ADB)
Private lenders
LC Opportunity fund(Thales)
Total subordinated debt

Grant Date Maturity Date
15-Jul-18
19-Feb-08
15-Jun-20
26-Jun-13

Currency
USD
USD

Outstanding 
amount in original 
currency 
 10,467 
 7,496 

Outstanding 
amount in GEL
  27,134
19,430

19-Dec-13
10-Jun-14
4-May-15
18-Dec-15
18-Dec-15
15-Mar-16
18-Oct-16
30-Jun-17
14-Jul-17

15-Apr-23
8-May-21
8-May-21
18-Dec-25
18-Dec-25
15-Mar-26
18-Oct-26
30-Jun-23
5-Dec-18

USD
GEL
GEL
USD
USD
USD
USD
USD
USD

 35,577 
 6,161 
 6,737 
 15,259 
 7,640 
 7,639 
 50,467 
 24,114 
 1,008 

  92,222
6,161
 6,737 
  39,554
19,805
19,802
130,822
62,508
  2,613
426,788

As of 31 December 2016, subordinated debt comprised of:

In thousands of GEL
Deutsche Investitions und Entwicklungsgesellschaft MBH
Deutsche Investitions und Entwicklungsgesellschaft MBH
Nederlandse Financierings-Maatschappij Voor 
Ontwikkelingslanden N.V.
Kreditanstalt für Wiederaufbau Bankengruppe
Kreditanstalt für Wiederaufbau Bankengruppe
Green for Growth Fund
European Fund for Southeast Europe
European Fund for Southeast Europe
Asian Developement Bank (ADB)
Total subordinated debt

Grant Date Maturity Date
15-Jul-18
19-Feb-08
15-Jun-20
26-Jun-13

Currency
USD
USD

19-Dec-13
10-Jun-14
4-May-15
18-Dec-15
18-Dec-15
15-Mar-16
18-Oct-16

15-Apr-23
8-May-21
8-May-21
18-Dec-25
18-Dec-25
15-Mar-26
18-Oct-26

USD
GEL
GEL
USD
USD
USD
USD

The debt ranks after all other creditors in case of liquidation.

Outstanding 
amount in original 
currency 
10,446
7,480

Outstanding 
amount in GEL
27,649
19,799

35,474
6,162
6,737
15,239
7,631
7,629
50,407

93,891
6,162
6,737
40,335
20,197
20,194
133,417
368,381

Refer to Note 42 for the disclosure of the fair value of subordinated debt. Information on related party balances is disclosed 
in Note 44.

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

243
243

25. SHARE CAPITAL 

In thousands of GEL except for number of shares
As of 1 January 2016
Increase in share capital arising from share based payment
Conversion of shares following the Tender Offer*
Share capital adjustment for new nominal value**
Shares issued
As of 31 December 2016
Shares issued
Scrip dividend issued
Share exchange
As of 31 December 2017
Shares issued
Scrip dividend issued
Share exchange
As of 31 December 2018
* 895,039 is the number of JSC TBC Bank shares that were not converted into the TBC Bank Group PLC shares
** Negative GEL 18,169 thousand is effect of nominal value adjustment whereby the nominal value of 49,159,880 TBC Bank Group PLC shares  was 
changed from GEL 0.4 to one British Penny translated in GEL with the official exchange rate on share conversion date

Number of
ordinary shares
49,529,463
525,456
(895,039)
-
3,006,823
52,166,703
516,140
 146,903 
 102,121 
 52,931,867 
618,640
58,762
635,060
54,244,329

Share capital 
19,811
210
(358)
(18,169)
87
1,581
16
 5 
 3 
 1,605 
21
2
22
1,650

As of 31 December 2018 the total authorised number of ordinary shares was 54,244,329 shares (31 December 2017: 52,931,867 
shares; 31 December 2016: 52,166,703 shares). Each share has a nominal value of one British Penny (31 December 2015: GEL 
0.4 per share). All issued ordinary shares are fully paid and entitled to dividends.

On 21 May 2018, at the Annual General Meeting, TBC Bank Group PLC’s shareholders agreed on a dividend of GEL 1.64 per 
share, based on the 2017 audited financial statements. The dividend was recorded on 24 May 2018 of amount GEL 88,869 
thousand and was paid on 22 June 2018 out of which scrip dividend shares amounted to 58,762 and were issued on 22th of 
June.

On 5 June 2017, at the annual general meeting TBC Bank Group PLC’s shareholders agreed on a dividend of GEL 1.42 per 
share, based on the 2016 audited financial statements. The dividend was recorded on 9 June 2017 of amount GEL 74,809 
thousand and was paid on 14 July 2017 out of which scrip dividend shares amounted to 146,903 and were issued on 14th of 
July.

On 25 April 2016, at the annual general meeting JSC TBC Bank’s shareholders agreed on a dividend of GEL 1.09 per share, 
based on the 2015 audited financial statements. The dividend was recorded on 3 May 2016 and on 11 May 2016 shareholders 
received the payment of the total GEL 54,560 thousand dividends. 

On 24 April 2018 635,060 new ordinary shares of TBC Bank Group PLC were admitted to the premium segment of the London 
Stock Exchange. The Offer Shares were issued pursuant to the terms of a private offer to the holders of the ordinary shares of 
JSC TBC Bank who have tendered Bank shares pursuant to the Offer. The holders of Bank shares are individuals that did not 
participate in the tender offer to holders made in 2016 or 2017 by TBC Bank Group PLC. Holders of Bank shares received one 
Offer Share for each Bank Share tendered pursuant to the Offer.

On 23 June 2017 102,121 new ordinary shares of TBC Bank Group PLC were admitted to the premium segment of the London 
Stock Exchange. The Offer Shares were issued pursuant to the terms of a private offer to the holders of the ordinary shares of 
JSC TBC Bank who have tendered Bank shares pursuant to the Offer. The holders of Bank shares are individuals that did not 
participate in the tender offer to holders made in 2016 by TBC Bank Group PLC prior to TBC Bank Group PLC's admission to 
the premium segment of the London Stock Exchange. Holders of Bank shares received one Offer Share for each Bank Share 
tendered pursuant to the Offer.

On 4 August 2016, the Group completed the Tender Offer under which 49,159,880 of the Bank’s shares then outstanding or 
98.21%, were converted into 49,159,880 shares of TBC Bank Group PLC.

244
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TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED25. SHARE CAPITAL CONTINUED
Following the Admissions, TBCG’s Directors undertook a reduction of capital in order to create distributable reserves for 
TBCG.  The  original  difference  between  the  fair  value  of  the  Bank’s  shares  and  the  nominal  value  of  TBCG’s  shares  was 
credited to the merger reserve created in connection with the Tender Offer. Each TBCG share had an original (Tender Offer) 
nominal value of GBP 5.00 and the minimum premium amount required by the Company Act 2006 of GEL 565,030 thousand 
was transferred to share premium. Following the capital cut the nominal value of TBCG shares was reduced to GBP 0.01. The 
capital cut created a new reserve on the statement of TBCG’s financial position (comprising of the reduction of the original 
nominal value from GBP 5.00 to GBP 0.01 per share) amounting to GEL 745,637 thousand. The reduction represents a legal 
and accounting adjustment and did not, in itself, have any direct impact on TBCG shares’ market value. As a result of the 
reduction, the Group’s total additional paid-in capital outstanding at the time became distributable to the shareholders and 
was fully reclassified to retained earnings.

These transactions were treated as a reorganisation of an existing entity that has not changed the substance of the reporting 
entity.  The  consolidated  financial  statements  of  TBCG  are  presented  using  the  values  from  the  consolidated  financial 
statements of JSC TBC Bank. On the date that TBCG became the new parent of the Group, the statutory amounts of share 
capital and share premium of the Company have been recognised through an adjustment in the Statement of Changes in 
Equity under the heading ‘Change of parent company to TBCG’. The resulting difference has been recognised as a component 
of equity under the heading ‘‘Group reorganisation reserve’’.

26. SHARE BASED PAYMENTS

June 2013 arrangement: In June 2013, the Bank’s Supervisory Board approved a new management compensation scheme 
for the years 2013 – 2015 and authorised a maximum of 4,150 new shares to be issued in accordance with the scheme. The 
authorized number of new shares has increased to 1,037,500 in order to reflect the share split 250-for-1 approved by the 
shareholders on 4 March 2014.  According to the scheme, each year, (subject to predefined performance conditions) a certain 
number of shares were awarded to the top management and some of the middle managers of the Group. 

The  performance  evaluation  is  divided  into  (i)  team  goals  and  (ii)  individual  performance  indicators.  The  total  number  of 
the shares to be awarded (legally transferred) depends on meeting the team goals and the book value per share according 
to the audited IFRS consolidated financial statements of the Group for the year preceding the award date. The team goals 
primarily focus on meeting the target for growth, profitability and portfolio quality metrics set by the Supervisory Board as 
well as compliance with certain regulatory requirements. The total number of shares in the bonus pool depends on achieving 
the team goals. Individual performance indicators are defined on an individual basis and are used to calculate the number 
of shares to be awarded to each employee out of the total bonus pool. Once awarded, these shares carry service conditions 
and, before those conditions are met, are eligible to dividends. However, they do not carry voting rights and cannot be sold or 
transferred to third parties.  Service conditions foresee continuous employment until the gradual transfer of the full title to the 
scheme participants is complete. Shares for each of the 2013, 2014 and 2015 tranche gradually ran over on the second, third, 
and fourth year following the performance appraisal. Eighty per cent of the shares were vested in the fourth year after being 
awarded. Under this compensation system the total vesting period extends to June 2019. 

Under the new management compensation scheme, both shareholders and Supervisory Board hold put options on the shares 
to be awarded. In addition, they both hold put options on all bonus shares awarded under the previous share-based payment 
arrangements. All the put-options became null and void upon the listing on the LSE in June 2014. At no point of the operation 
of the share-based payment scheme did the management expect the put-options to be exercised. Consequently, the scheme 
was accounted for as equity-settled scheme and no obligation was recognized for the put-options.

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

245
245

26. SHARE BASED PAYMENTS CONTINUED
In 2013 the Group considered 20 June as the grant date. Based on the management’s expectation of performance and service 
conditions, 732,000 shares have been granted and will be gradually awarded to the members of the described scheme. An 
external evaluator assessed the fair value per share at the grant date at GEL 13.93 adjusted for the effect of 250-for-1 share 
split Income and market approaches were applied for the evaluation. The market approach involved an estimate of the market 
capitalization to book value of equity multiple and deal price to book value of equity multiple for comparable banks. When 
selecting comparable banks, the appraiser chose lenders operating in the Black Sea region and Central and Eastern Europe 
with a portfolio mix and growth priorities similar to TBC Bank. The income approach involved discounting free cash flows to 
equity estimated over a 10-year horizon. When developing the projections, the following major assumptions were made:

  Over the 2013-2023 periods, the compound annual growth rate was assumed at 15.2% for loans and at 15.1% for customer 

accounts;

  The spread on the Bank’s customer business was assumed to gradually decline from an estimated 10.2% in 2013 to stabilize 

at 5.8% by 2021;

  Over  2013-2023  period,  non-interest  income  was  forecast  to  average  1.8%  of  customer  volume  (i.e.  gross  loans  and 

deposits);

  Year-on-year growth in various components of employee’s compensation was assumed at 37.6%-56.0% in 2014, 2.4%-9.8% 
in 2015 and was then assumed to gradually decline to 2.1%-3.6% in 2023. Year-on-year growth in administrative expenses 
was assumed at 38.3% in 2014, 10.4% in 2015 and to gradually decline to 3.3% in 2023;

  The Bank’s terminal value was estimated using the Gordon growth model, applying US long-term inflation forecast (2.1%) 

as the Bank’s terminal cash flows growth rate; 
  Bank’s cost of equity was estimated at 15.10%. 

The final valuation was based on the income approach and the market one was used to check the results obtained by the 
former. The calculated value of Bank’s equity was then divided by the number of ordinary shares issued as of date and further 
reduced with the discount for lack of control. 

June 2015 arrangement: In June 2015, the Bank’s Supervisory Board approved new management compensation scheme for 
the top and middle management and it accordingly authorised the issue of a maximum 3,115,890 new shares. The new system 
will be enforced from 2015 through 2018, replacing the system introduced in June 2013 -- the performance evaluation as well 
as the respective compensation for 2015 year-end results will be paid under the new system. According to the scheme, each 
year, subject to predefined performance conditions, a certain number of shares will be awarded to the Group’s top managers 
and most of the middle ones. The performance features key performance indicators (KPIs) divided into (i) corporate and (ii) 
individual. The corporate KPIs are mainly related to achieving profitability, efficiency, and portfolio quality metrics set by the 
Supervisory Board as well as non-financial indicators with regards to customers’ experience and employees’ engagement. 
The individual performance indicators are set on an individual basis and are used to calculate the number of shares to be 
awarded to each employee. According to the scheme, members of top management will also receive the fixed number of 
shares.  Once awarded, all shares carry service conditions and, before those conditions are met, are eligible to dividends; 
however they do not carry voting rights and cannot be sold or transferred to third parties.  

Service conditions foresee continuous employment until the gradual transfer of the full title to the scheme participants is 
complete. Shares for each of the 2015, 2016, 2017 and 2018 tranche gradually ran over on the second, third and fourth year 
following the performance appraisal. Eighty percent of the shares were vested in the fourth year after being awarded. Under 
this compensation system the total vesting period extends to March 2022. 

In 2015 the Group considered 17 June as the grant date. Based on the management’s estimate of reached targets, as of 31 
December 2015 1,908,960 shares were granted. The shares will be gradually awarded to the members as per the described 
scheme. At the grant date the fair value amounted to GEL 24.64 per share, as quoted on the London Stock Exchange.

Following the listing on the Premium segment of the London Stock Exchange, the share-based payment scheme was updated, 
and TBC Bank Group PLC distributes its shares to the scheme’s participants. The shares’ value is recharged to the JSC TBC 
Bank. As a result, the accounting of the scheme did not change in the consolidated financial statements.

246
246

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED26. SHARE BASED PAYMENTS CONTINUED
The Bank also pays personal income tax on behalf of equity settled scheme beneficiaries, which is accounted as cash settled 
part. Tabular information on both of the schemes is given below:

In thousands of GEL except for number of shares
Number of unvested shares at the beginning of the period
Change in estimate of number of shares expected to vest based 
on performance conditions
Forfeited during the period
Number of shares vested
Number of unvested shares at the end of the period
Value at grant date per share (GEL) old remuneration system
Value at grant date per share (GEL) new remuneration system
Expense on equity-settled part (GEL thousand)
Decrease in equity due to utilisation of cash compensation 
alternative (GEL thousand)
Expense on cash-settled part (GEL thousand)
Expense recognised as staff cost during the period (GEL 
thousand)

31 December 2018
  2,284,773  

31 December 2017
2,622,707

31 December 2016
2,756,605

166,377
-
(330,021)
2,121,129
13.93
24.64
11,668

-
8,424

20,092

(13,100)
-
(324,834)
  2,284,773  
13.93
24.64
10,543

-
5,119

15,662

(11,904)
(35,146)
(86,848)
2,622,707
13.93
24.64
12,599

(817)
10,271

22,053

Liability in respect of the cash-settled part of the award amounted to GEL 11,001 thousand as of 31 December 2018 (2017: GEL 
12,675 thousand; 2016: GEL 13,725 thousand). 

Staff costs related to equity settled part of the share based payment schemes are recognised in the income statement on 
a straight line basis over the vesting period of each relevant tranche and corresponding entry is credited to share based 
payment reserve in equity.

On 31 December 2018 based on level of achievement of key performance indicators the management has reassessed the 
number of shares that will have to be issued to the participants of the share based payment system and increased estimated 
number of shares to vest by 166,377 (31 December 2017: decreased by 13,100 shares; 31 December 2016: decreased by 
11,904 shares).

27. EARNINGS PER SHARE 
Basic earnings per share are calculated by dividing the profit or loss attributable to the owners of the Bank by the weighted 
average number of ordinary shares in issue during the year.

In thousands of GEL except for number of shares
Profit for the period attributable to the owners of the Bank 
(excluding the profit attributable to the shares encumbered under 
the share based payment scheme 
Weighted average number of ordinary shares in issue  
Basic earnings per ordinary share attributable to the owners of 
the Bank (expressed in GEL per share)

2018

2017

2016

435,080
53,906,472

354,410
52,685,702

298,130
49,592,658

8.1

6.7

6.0

Diluted earnings per share are calculated by dividing the profit or loss attributable to owners of the Bank by the weighted 
average number of ordinary shares adjusted for the effects of all dilutive potential ordinary shares during the year. Ordinary 
shares with dilutive potential represent those shares that  were  granted  to the participants of  the share based payments 
scheme and are not yet distributed.

In thousands of GEL except for number of shares
Profit for the period attributable to the owners of the Bank 
(excluding the profit attributable to the shares encumbered under 
the share based payment scheme – 
Weighted average number of ordinary shares in issue adjusted 
for the effects of all dilutive potential ordinary shares during the 
period 
Diluted earnings per ordinary share attributable to the owners 
of the Bank (expressed in GEL per share)

2018

2017

2016

435,080

354,410

299,037

54,415,642

53,480,632

50,946,636

8.0

6.6

5.9

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

247
247

28. SEGMENT ANALYSIS
The Management Board (the “Board) is the chief operating decision maker and it reviews the Group’s internal reporting in 
order to assess the performance and to allocate resources. In 2018 the Group has reassessed its definition of segments as 
disclosed in this note. Some of the clients were reallocated to different segments. GEL 236 million was transferred from Retail 
to MSME segment and GEL 66 million was transferred from MSME to Corporate segment. Comparative information as of 31 
December 2017 and 2016 has not been updated due to impracticability.

The operating segments according to the new definition are now determined as follows:

  Corporate – legal entity/group of affiliated entities with an annual revenue exceeding GEL 12.0 million or who have been 
granted facilities    with more than GEL 5.0 million. Some other business customers may also be assigned to the corporate 
segment or transferred to MSME on a discretionary basis;

  Retail – non-business individual customers or individual business customers who have been granted mortgage loans; all 

individual customers are included in retail deposits;

  MSME – Business customers who are not included in either corporate and retail segments; or legal entities who have been 

granted a Pawn shop loan; or individual customers of the newly-launched fully-digital bank, Space;

  Corporate centre and other operations - comprises of the Treasury, other support and back office functions, and non-

banking subsidiaries of the Group. 

The operating segments during the year 2017 and 2016 were as follows:

  Corporate – all business customers with an annual revenue of GEL 8.0 million or more or who have been granted a loan in 
an amount equivalent to USD 1.5 million or more. Some other business customers may also be assigned to the Corporate 
segment on a discretionary basis;

  Micro, small and medium enterprises  – all business customers who are not included in Corporate segment; Some other 

customers may also be assigned to the MSME segment on a discretionary basis;

  Retail – all individual customers not included in the other categories;
  Corporate Centre and Other Operations – comprises of the Treasury, other support and back office functions, and non-

banking subsidiaries of the Group.

The Board of Directors assesses the performance of the operating segments based on a measure of adjusted profit before 
income tax. 

The reportable segments are the same as the operating segments.

No revenue from transactions with a single external customer or counterparty amounted to 10% or more of the Group’s total 
revenue in 2018, 2017 or 2016.

The vast majority of the entity’s revenues are attributable to Georgia. A geographic analysis of origination of the Group’s assets 
and liabilities is given in Note 36.

Allocation is performed based on drivers identified for each type of cost if possible. If there is no identifiable driver for any type 
of expense/overhead cost, those expenses are allocated between segments based on the same logic as applied for the most 
related  expenses to it (e.g. other operating expenses would follow the pattern of closest category of operating expenses).

A summary of the Group’s reportable segments for the years ended 31 December 2018, 2017 and 2016 is provided below: 

248
248

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED28. SEGMENT ANALYSIS CONTINUED

In thousands of GEL
31 December 2018
- Interest income
- interest expense
- Inter-segment interest 

income(expense)
- Net interest income
- Fee and commission income
- Fee and commission expense
- Net Fee and commission income
- Insurance Profit
- Net gains from trading in foreign 

currencies

- Net losses from foreign exchange 

translation 

- Net losses from derivative financial 

instruments

- Gains less losses from disposal of 

investment securities measured at fair 
value through other comprehensive 
income

- Other operating income
- Share of profit of associates
- Other operating non-interest income
- Credit loss allowance for loans to 

customers

- Credit loss allowance for performance 

guarantees and credit related 
commitments

- Credit loss allowance for investments 

in finance lease

- Credit loss allowance for other 

financial assets

- Credit loss allowance for financial 

assets measured at fair value through 
OCI

- Profit before administrative and other 

expenses and income taxes

- Staff costs
- Depreciation and amortisation
- Provision for liabilities and charges
- Administrative and other operating 

expenses

- Operating expenses
- Profit/(loss) before tax
- Income tax expense
- Profit for the year
Total gross loans and advances to 
customers reported
Total customer accounts reported
Total credit related commitments and 
performance guarantees

Corporate

Retail

Micro, small and 
medium enterprises

Corporate centre and 
other operations

Total 

264,559

609,989

(133,302)

(123,729)

35,531
166,788
40,667
(6,661)
34,006
-

(78,453)
407,807
170,082
(64,270)
105,812
-

44,629

28,811

-

-

-

(223)

-
19,691
-
64,320

-
8,658
-
37,246

255,833

(9,710)

(83,475)
162,648
22,498
(6,861)
15,637
-

22,002

-

-

-
748
-
22,750

153,854

(239,472)

1,284,235

(506,213)

126,397
40,779
2,454
(379)
2,075
12,275

(3,764)

15,196

396

2
2,341
1,154
27,600

-
778,022
235,701
(78,171)
157,530
12,275

91,678

15,196

173

2
31,438
1,154
151,916

(9,826)

(118,043)

(15,854)

-

(143,723)

(2,827)

(412)

(247)

(570)

(4,056)

-

-

(8,634)

(3,959)

(95)

-

243,732
(30,266)
(2,226)
-

428,451
(128,957)
(36,745)
-

(12,616)
(45,108)
 198,624 
(29,907)
168,717

(90,329)
(256,031)
 172,420 
(22,898)
149,522

-

(2)

-

184,932
(43,385)
(4,980)
-

(21,184)
(69,549)
 115,383 
(17,250)
98,133

3,177,289 4,698,699
3,230,653 5,103,971

2,496,594
1,017,518

1,578,184

246,639

246,824

(1,765)

(1,765)

(4,014)

(16,609)

9

(86)

64,114
(17,746)
(1,789)
(4,000)

(16,806)
(40,341)
 23,773 
(2,710)
21,063

921,229
(220,354)
(45,740)
(4,000)

(140,935)
(411,029)
 510,200 
(72,765)
437,435

-
-

-

10,372,582
9,352,142

2,071,647

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

249
249

28. SEGMENT ANALYSIS CONTINUED

In thousands of GEL
31 December 2017
- Interest income
- interest expense
- Inter-segment interest income 

(expense)

- Net interest income
- Fee and commission income
- Fee and commission expense
- Net Fee and commission income
- Insurance Profit
- Net gains from trading in foreign 

currencies

- Net losses from foreign exchange 

translation 

- Net losses from derivative financial 

instruments

- Net gains from disposal of available for 

sale investment securities

- Other operating income
- Share of profit of associates
- Other operating non-interest income
- Provision for loan impairment
- Provision for  performance guarantees 

and credit related commitments

- Provision for impairment of 
investments in finance lease

- Provision for impairment of other 

financial assets

- Profit before administrative and other 

expenses and income taxes

- Staff costs
- Depreciation and amortisation
- Provision for liabilities and charges
- Administrative and other operating 

expenses

- Operating expenses
- Profit before tax
- Income tax expense
- Profit for the year
Total gross loans and advances to 
customers reported
Total customer accounts reported
Total credit related commitments and 
performance guarantees

Corporate

Retail

Micro, small and 
medium enterprises

Corporate centre and 
other operations

Total 

203,082

535,851

(103,707)

(118,516)

22,489
121,864
30,037
(6,942)
23,095
-

(73,141)
344,194
140,582
(51,199)
89,383
-

38,885

22,597

-

-

-

-

-
13,465
-
52,350
27,031

-
12,670
-
35,267
(106,579)

183

(261)

-

-

 (7,666)

 (17)

 216,857
(25,989)
(1,438)
-

(7,457)
(34,884)
 181,973 
 (27,738)
 154,235 

 361,987 
(128,331)
(29,813)
-

(81,356)
(239,500)
 122,487 
 (15,527)
 106,960 

2,475,392
2,410,862

4,233,153
4,378,265

184,008

(11,661)

(51,488)
120,859
20,335
(8,949)
11,386
-

26,885

-

-

-
1,726
-
28,611
(14,275)

467

-

 (64)

 146,984 
(31,225)
(4,972)
-

(15,118)
(51,315)
 95,669 
 (13,820)
 81,849 

1,844,672
1,027,690

1,160,517

229,178

199,662

110,998

(196,040)

1,033,939

(429,924)

102,140
17,098
2,990
(893)
2,097
6,773

-
604,015
193,944
(67,983)
125,961
6,773

(1,268)

87,099

4,374

(36)

93
3,936
909
 14,781 
-

(542)

(492)

4,374

(36)

93
31,797
909
 131,009 
(93,823)

(153)

(492)

 (4,692)

(12,439)

 28,250 
(17,555)
(1,042)
2,495

(17,599)
(33,701)
 (5,451)
 22,335 
 16,884 

-
-

-

754,078
(203,100)
(37,265)
2,495

(121,530)
(359,400)
394,678
(34,750)
359,928

8,553,217
7,816,817

1,589,357

250
250

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED28. SEGMENT ANALYSIS CONTINUED

In thousands of GEL
31 December 2016
- Interest income
- interest expense
- Inter-segment interest income 

(expense)

- Net interest income
- Fee and commission income
- Fee and commission expense
- Net Fee and commission income
- Insurance Profit
- Net gains from trading in foreign 

currencies

- Net losses from foreign exchange 

translation 

- Net losses from derivative financial 

instruments

- Net gains from disposal of available for 

sale investment securities

- Other operating income
- Other operating non-interest income
- Provision for loan impairment
- Provision for  performance guarantees 

and credit related commitments

- Provision for impairment of 
investments in finance lease

- Provision for impairment of other 

financial assets

- Impairment of investment securities 

available for sale

- Profit before administrative and other 

expenses and income taxes

- Staff costs
- Depreciation and amortisation
- Provision for liabilities and charges
- Administrative and other operating 

expenses

- Operating expenses
- Profit before tax
- Income tax expense
- Profit for the year
Total gross loans and advances to 
customers reported
Total customer accounts reported
Total credit related commitments and 
performance guarantees

Corporate

Retail

Micro, small and 
medium enterprises

Corporate centre and 
other operations

Total 

160,998 

386,193 

 (45,206)

 (101,520)

 (22,186)
    93,606 
    21,884 
     (3,977)
    17,907 
-

 (34,056)
250,617 
100,637 
 (42,905)
57,732 
-

 23,945 

 17,817 

-

-

-

-

-
 9,837 
 33,782 
    48,948 

-
 5,772 
 23,589 
 (73,010)

(388)

(902)

-

-

(863)

(207)

-

-

 192,992 
   (23,068)
     (1,062)
-

 257,819 
(100,888)
 (21,560)
-

(5,944)
(30,074)
162,918
   (24,513)
 138,405 

(59,365)
(181,813)
76,006
 (7,407)
 68,599 

2,062,229
1,875,576

3,680,576
3,747,775

141,533 

 (8,114)

 (36,752)
96,667 
16,331 
 (4,689)
11,642 
-

 26,271 

-

-

-
 1,076 
 27,347 
 (25,140)

519

-

(38)

-

 110,997 
 (28,188)
 (3,507)
-

(12,793)
(44,488)
66,509
 (10,325)
 56,184 

1,615,920
831,598

802,971

188,574

155,275

        77,702 

   766,426 

    (121,133)

    (275,973)

 92,994 
        49,563 
          3,948 
            (961)
          2,987 
256

 -
 490,453 
 142,800 
 (52,532)
 90,268 
256

 2,236 

 70,269 

(2,507)

(2,507)

(206)

(206)

9,293
 6,551 
 15,623 
 -   

-

(558)

9,293
 23,236 
 100,341 
 (49,202)

(771)

(558)

(1,745)

(2,853)

(11)

(11)

 65,859 
      (20,077)
        (1,953)
(2,210)

(31,373)
(55,613)
10,246
        24,824 
 35,070 

-
-

-

 627,667 
(172,221)
(28,082)
(2,210)

(109,475)
(311,988)
 315,679 
 (17,421)
 298,258 

7,358,725
6,454,949

1,146,820

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

251
251

28. SEGMENT ANALYSIS CONTINUED

In thousands of GEL
31 December 2018
- Fee and commission income
- Other operating income
Total 

Timing of revenue recognition:
- At point in time
- Over time

Corporate

Retail

Micro, small and 
medium enterprises

Corporate centre and 
other operations

40,667
19,691
60,358

170,082
8,658
178,740

56,397
3,961

160,555
18,185

22,498
748
23,246

22,950
296

2,454
2,341
4,795

4,790
5

Total 

235,701
31,438
267,139

244,692
22,447

Reportable segments’ assets were reconciled to total assets as follows:

In thousands of GEL
Total segment assets (gross loans and advances to customers)
Credit loss allowance (provision for loan impairment for 
comparatives)
Cash and cash equivalents
Mandatory cash balances with National Bank of Georgia
Due from other banks
Investment securities measured at fair value through other 
comprehensive income
Investment securities available for sale (comparatives only
Bonds carried at amortised cost
Current income tax prepayment
Deferred income tax asset
Other financial assets
Investments in finance leases
Other assets
Premises and equipment
Intangible assets
Investment properties
Goodwill 
Investments in Subsidiaries and Associates
Total assets per statement of financial position

31 December 2018
10,372,582

31 December 2017
8,553,217

31 December 2016
7,358,725

(334,130)
1,166,911
1,422,809
47,316

1,005,239
-
654,203
2,116
2,097
167,518
203,802
192,792
367,504
109,220
84,296
31,286
2,432
15,497,993

(227,864)
1,431,477
1,033,818
39,643

-
657,938
449,538
19,084
2,855
146,144
143,836
156,651
366,913
83,492
79,232
28,658
1,278
12,965,910

(225,023)
945,180 
990,642
24,725 

-
430,703
372,956
7,430
3,511
94,627 
95,031
171,263 
314,032
60,957 
95,615
28,658
-
10,769,032 

Reportable segments’ liabilities are reconciled to total liabilities as follows:

In thousands of GEL
Total segment liabilities (customer accounts)
Due to credit institutions
Debt securities in issue
Current  income tax liability
Deferred income tax liability
Provisions for liabilities and charges
Other financial liabilities
Other liabilities
Subordinated debt
Total liabilities per statement of financial position

31 December 2018
 9,352,142 
 3,031,503 
 13,343 
 63 
 22,237 
 18,767 
 98,714 
 104,337 
 650,919 
13,292,025

31 December 2017
7,816,817
2,620,714
20,695
447
602
13,200
91,753
84,440
426,788
11,075,456

31 December 2016
6,454,949
2,197,577
23,508 
2,577
5,646
16,026 
50,998
66,739
368,381
9,186,401

252
252

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED29. INTEREST INCOME AND EXPENSE

In thousands of GEL

2018

2017

2016

Interest income calculated using effective interest method
Loans and advances to customers
Bonds carried at amortised cost 
Investment securities available for sale
Investment securities measured at fair value through OCI
Due from other banks
Other interest income
Investments in leases
Other
Total interest income
Interest expense
Customer accounts
Due to credit institutions
Subordinated debt
Debt securities in issue
Total interest expense
Net interest income

1,123,972
40,625
-
57,057
23,744

38,837
-
1,284,235

266,741
196,498
41,571
1,403
506,213
778,022

919,796
32,328
43,735
-
 14,807

 23,273 
-
1,033,939

233,884
157,122
36,975
1,943
429,924
604,015

688,724
30,714
25,707
-
4,550

16,566
165
766,426

154,840
85,030
34,325
1,778
275,973
490,453

In the year ended 31 December 2018 the interest accrued on impaired loans amounted to GEL 41,373 thousand (2017: 
16,332 thousand; 2016: 23,825 thousand).

30. FEE AND COMMISSION INCOME AND EXPENSE

In thousands of GEL

2018

2017

2016

Fee and commission income
Fee and commission income in respect of financial instruments 
not at fair value through profit or loss:

- Card operations
- Settlement transactions
- Guarantees issued
- Cash transactions
- Issuance of letters of credit
- Foreign exchange operations
- Other

Total fee and commission income
Fee and commission expense
Fee and commission expense in respect of financial instruments 
not at fair value through profit or loss:

- Card operations
- Settlement transactions
- Cash transactions
- Guarantees and LOC received
-  Self-service and POS terminal transactions
- Other

Total fee and commission expense
Net fee and commission income

106,067
70,720
19,815
17,147
6,463
2,183
13,306
235,701

55,893
8,669
5,180
2,863
34
5,532
78,171
157,530

82,525
59,739
15,121
17,424
5,735
1,339
12,061
193,944

46,360
7,421
4,393
2,873
6,436
500
67,983
125,961

61,115
43,434
11,699
13,013
6,215
1,277
6,047
142,800

34,906
5,795
2,633
2,420
4,692
2,086
52,532
90,268

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

253
253

31. OTHER OPERATING INCOME 

In thousands of GEL
Gain from sale of investment properties
Revenues from operational leasing
Warrant option
Gain from sale of inventories of repossessed collateral
Revenues from sale of cash-in terminals
Revenues from non-credit related fines
Gain on disposal of premises and equipment
Gain from sale of receivables 
Reimbursement of taxes
Gain from marketing promotional services
Recovery from repayment of purchased impaired loans
Administrative fee income from international financial institutions
Other  
Total other operating income

2018
9,781
6,544
2,677
2,577
1,715
683
352
225
-
-
-
-
6,884
31,438

2017
4,353
6,544
-
2,383
1,093
1,408
1,017
4,090
2,486
2,077
-
-
6,346
31,797

2016
2,623
5,772
-
2,382
1,100
658
208
58
349
-
4,995
644
4,447
23,236

Revenue from operational leasing is wholly attributable to investment properties. The carrying value of the inventories of 
repossessed collateral disposed in the year ended 31 December 2018 was GEL 33,295 thousand (2017: GEL 24,284 thousand; 
2016: GEL 26,972 thousand).

32. STAFF COSTS 

In thousands of GEL
Salaries and bonuses
Share based compensation 
Other compensation cost  
Salaries and other employee benefits

2018
190,304
20,092
9,958
220,354

2017
 182,784
 15,662 
 4,654 
203,100

2016
146,840
22,053
3,328
172,221

In 2018 the monthly average number of persons employed by the Group was 7,170 people (2017: 6,993; 2016: 5,537). Breakdown 
of monthly average number of employees by categories is as follows:

Headquarters*
Branches* 
Other administrative staff **
* Under monthly average number of employees in headquarters and branches employees in JSC TBC Bank, JSC Bank Republic, JSC TBC Insurance, 
Bank Constanta JSC and LLC TBC Kredit’s are considered.

2018
2,837
3,824
509

2017
2,788
3,773
432

2016
2,243
2,902
392

** Employees from other subsidiaries are considered under other administrative staff.  

In 2018 monthly average number of employees in TBC PLC was 10 individuals (2017: 10; 2016: 9).

254
254

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED33. ADMINISTRATIVE AND OTHER OPERATING EXPENSES

In thousands of GEL
Advertising and marketing services
Rent
Professional services
Intangible asset enhancement
Taxes other than on income
Utility services
Premises and equipment maintenance
Communications and supply
Stationery and other office expenses
Insurance
Business trip expenses
Transportation and vehicle maintenance
Security services
Personnel training and recruitment
Charity
Loss on disposal of premises and equipment
Loss on disposal of inventories
Impairment of intangible assets
Reversal of previously written-down current assets to fair value 
less costs to sell
Other
Total administrative and other operating expenses 

2018
 29,575 
 24,389 
 13,951 
 11,366 
 6,757 
 6,491 
 6,098 
 5,173 
 4,841 
 4,589 
 2,273 
 2,043 
 2,040 
 1,880 
 1,074 
 860 
 137 
 1 

 (1,026)
 18,423 
140,935

2017
 18,430 
 23,132 
 14,332 
 10,304 
 5,670 
 6,067 
 5,413 
 4,063 
 4,936 
 2,461 
 2,021 
 1,637 
 1,965 
 1,444 
 1,045 
 492 
 1,239 
 1,916 

 (538)
 15,501 
121,530

2016
 13,796 
 18,294 
 29,926 
 7,446 
 4,699 
 5,108 
 3,889 
 4,183 
 3,448 
 2,687 
 1,880 
 1,386 
 1,883 
 1,272 
 884 
 423 
 1,690 
 2,043 

 (4,424)
 8,962 
109,475

Included in professional services, in the year ended 31 December 2016, are transaction costs related to the acquisition of 
Bank Republic, comprising GEL 8,000 thousands. 

Auditors’ remuneration is included within professional services expenses above and comprises:

In thousands of GEL
2018
Audit of TBC Bank Group and subsidiaries annual financial statements
Review of TBC Bank Group and subsidiaries interim financial statements
Other assurance services
Total auditor’s remuneration
2017
Audit of TBC Bank Group and subsidiaries annual financial statements
Review of TBC Bank Group and subsidiaries interim financial statements
Other assurance services
Total auditor’s remuneration
2016
Audit of TBC Bank Group and subsidiaries annual financial statements
Review of TBC Bank Group and subsidiaries interim financial statements
Other assurance services
Total auditor’s remuneration

Audit 

Audit Related

Other Services

Total

2,310
-
-
2,310

1,700
-
-
1,700

1,588 
-
-
1,588 

-
366
-
366

-
251
-
251

-
360 
5 
365 

-
-
114
114

-
-
231
231

-
-
5,432
5,432 

2,310
366
114
2,790

1,700
251
231
2,182

1,588 
360 
5,437 
7,385 

Included in Other assurance services as of 31 December 2016, GEL 3,797 thousands is attributable to reporting accountant 
fees related to listing of TBCG shared on LSE.

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

255
255

34. INCOME TAXES
Income tax expenses comprises of the following: 

In thousands of GEL
Current tax charge
Deferred tax (credit)/charge 
Income tax expense for the year

2018
52,914
19,851
72,765

2017
39,313
(4,563)
34,750

2016
36,601
(19,180)
17,421

The income tax rate applicable to the majority of the Group’s income was 15% (2017: 15%; 2016: 15%). The income tax rate 
applicable to the majority of subsidiaries income ranged from 15% to 20% (2017: 15% - 20%; 2016: 15% - 20%). 

Reconciliation between the expected and the actual taxation charge is provided below.

In thousands of GEL
Profit before tax
Theoretical  tax  charge  at  statutory  rate  (2018:  15%-20%;  2017: 
15%-20%; 2016: 15%-20%)
Tax effect of items which are not deductible or 
assessable for taxation purposes:
- Income which is exempt from taxation
- Non-deductible expenses
- Effect of change in tax legislation
- Other differences
Income tax expense for the year

2018
510,200

76,500

(16,869)
(746)
13,833
47
72,765

2017
394,678

59,119 

(12,958)
(117)
(11,794)
500 
34,750 

2016
315,679

46,703

(9,638)
3,706
(24,204)
854
17,421

Differences between IFRS as adopted by the EU and statutory taxation regulations in Georgia and Azerbaijan give rise to 
temporary differences between the carrying amount of assets and liabilities for financial reporting purposes and their tax 
bases. The tax effect of the movements in these temporary differences is detailed below and is recorded at the rate of 15% 
(2017: 15%; 2016: 15%) for Georgia and 20% for Azerbaijan and United Kingdom (2017: 20%; 2016: 20%).

On 13 May 2016 the Government of Georgia enacted the changes in the Tax Code of Georgia effective from 1 January 2019, for 
commercial banks, credit unions, insurance organizations, microfinance organizations and pawnshops and from 1 January 
2017  for  other  entities.  However,  during  2018  Georgian  Government  changed  transition  date  to  1  January  2023.The  new 
code impacts the recognition and measurement principles of the Group’s income tax and it also affects the Group’s deferred 
income tax assets/liabilities. Companies do not have to pay income tax on their profit before tax (earned since 1 January 2017 
or 1 January 2023 for commercial banks, credit unions, insurance organizations, microfinance organizations and pawnshops) 
until that profit is distributed in a form of dividend or other forms of profit distributions. Once dividend is paid, 15% income 
tax is payable at the moment of the dividend payment, regardless of whether in monetary or non-monetary form, to the 
foreign non-resident legal entities and foreign and domestic individuals. The dividends paid out to the resident legal entities 
are tax exempted. Apart from dividends’ distribution, the tax is still payable on expenses or other payments incurred not 
related to economic activities, free delivery of goods/services and/or transfer of funds and representation costs that exceed 
the maximum amount determined by the Income Tax Code of Georgia, in the same month they are incurred.

256
256

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED34. INCOME TAXES CONTINUED
As of 31 December 2018, deferred tax assets/liabilities are re-measured to the amounts that are estimated to be utilized in 
the period from 1 January 2019 to 31 December 2022.

In thousands of GEL
Tax effect of deductible/(taxable) temporary 
differences and tax loss carry forwards
Premises and equipment
Loan to customers
Other financial assets

Other assets
Investment property
Due to credit institutions
Subordinated debt
Other financial liabilities
Other liabilities
Share based payment
Tax loss carried forward
Net deferred tax asset/(liability)
Recognised deferred tax asset
Recognised deferred tax liability
Net deferred tax asset/(liability)

In thousands of GEL
Tax effect of deductible/(taxable) temporary 
differences and tax loss carry forwards
Premises and equipment
Loan impairment provision
Fair valuation of investment securities available for sale

Other financial assets
Other assets
Investment in leases
Investment property
Due to credit institutions
Subordinated debt
Other financial liabilities
Other liabilities
Share based payment
Tax loss carried forward
Net deferred tax asset/(liability)
Recognised deferred tax asset
Recognised deferred tax liability
Net deferred tax asset/(liability)

1 January 
2018 

(Charged)/ 
credited to profit 
or loss 

Charged directly to 
other comprehensive 
income

31 December
2018

 (4,298)
 2,401 
2,266

29
 (342)
 (816)
 (23)
 (72)
 1,651 
 1,486 
 (29)
2,253
 2,855 
 (602)
2,253

(16,460)
417
301

(29)
342
(2,825)
(47)
31
(787)
(823)
29
(19,851)
(659)
(19,192)
(19,851)

(2,444)
-
-

-
-
-
-
-
-
-
-
(2,444)
-
(2,444)
(2,444)

(23,202)
2,866
2,421

-
-
(3,641)
(70)
(41)
864
663
-
(20,140)
2,097
(22,237)
(20,140)

1 January 
2017 

(Charged)/ 
credited to profit 
or loss 

Charged directly to 
other comprehensive 
income

31 December
2017 

 (5,323)
 (92)
 165 

 2,368 
 39 
-
 (982)
 (1,295)
 (85)
 197 
 2,226 
 676 
 (29)
 (2,135)
 3,511 
 (5,646)
 (2,135)

 648 
 2,400 
 483 

 (104)
 (10)
-
 640 
 479 
 62 
 (269)
 (575)
 810 
 -   
 4,563 
 (753)
 5,316 
 4,563 

 377 
 -   
 (648)

 -   
 -   
-
 -   
 -   
 -   
 -   
 -   
 -   
 -   
 (271)
-
 (271)
 (271)

 (4,298)
 2,401 
 -   

2,266
29
-
 (342)
 (816)
 (23)
 (72)
 1,651 
 1,486 
 (29)
 2,253 
 2,855 
 (602)
 2,253 

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

257
257

34. INCOME TAXES CONTINUED

In thousands of GEL
Tax effect of deductible/(taxable) temporary 
differences and tax loss carry forwards
Premises and equipment
Loan impairment provision
Fair valuation of investment securities 
available for sale

Other financial assets
Other assets
Investment in leases
Investment property
Due to credit institutions
Subordinated debt
Other financial liabilities
Other liabilities
Share based payment
Tax loss carried forward
Net deferred tax asset/(liability)
Recognised deferred tax asset
Recognised deferred tax liability

Net deferred tax asset/(liability)

1 January
2016 

(Charged)/ 
credited to profit 
or loss 

Charged directly to 
other comprehensive 
income

Changes due 
to the business 
combination

31 December 
2016

(25,802)
(9,167)

(1,595)

5,952
6,407
(556)
(4,247)
(475)
(327)
60
1,311
741
-
(27,698)
1,546
(29,244) 

(27,698)

11,112
11,729 

 461

(3,830)
(5,734)
556
4,275
(820)
242
137
1,146
(65)
(29)
19,180
1,719 
17,461 

19,180

11,011
-

1,565

-
-
-
-
-
-
-
-
-
-
12,576
-
12,576 

12,576

(1,644)
(2,574)

(267)

 246
(634)
-
(1,010)
-
-
-
(232)
-
-
(6,115)
246
(6,361)

(6,115)

(5,323)
(92)

165

2,368
39
-
(982)
(1,295)
(85)
197
2,226
676
(29)
(2,135)
3,511
(5,646)

(2,135)

In the context of the Group’s current structure and Georgian tax legislation, tax losses and current tax assets of different group 
companies may not be offset against current tax liabilities and taxable profits of other group companies and, accordingly, 
taxes may accrue even where there is a consolidated tax loss. Therefore, deferred tax assets and liabilities are offset only 
when they relate to the same taxable entity and the same taxation authority.

35. NET DEBT RECONCILIATION
The table below sets out an analysis of our debt and the movements in our debt for each of the periods presented. The debt 
items are those that are reported as financing in the statement of cash flows.

In thousands of GEL
Net debt at 1 January 2017
Cash flows
Foreign exchange adjustments 
Other non-cash movements 
Net debt at 31 December 2017
Cash flows
Foreign exchange adjustments 
Other non-cash movements 
Net debt at 31 December 2018

Liabilities from financing activities

Other borrowed 
funds 
1,880,670
 519,289 
 (13,266)
 147,803 
 2,534,496 
79,390
 70,883 
187,300
 2,872,069 

Debt Securities 
in Issue
23,508
 (3,251)
 (1,505)
 1,943 
 20,695 
 (9,308)
 554 
 1,402 
 13,343 

Subordinated debt 

Total 
368,381 2,272,559
 538,875 
 22,837 
 (15,536)
 (765)
 186,081 
 36,335 
 426,788   2,981,979 
  241,863 
 171,781 
 81,395 
 9,958 
231,094 
 42,392 
 650,919   3,536,331 

258
258

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED36 FINANCIAL AND OTHER RISK MANAGEMENT
TBC Bank Group’s strong risk governance reflects the importance placed by the Board and the Group’s Risks, Ethics and 
Compliance Committee on shaping the risk strategy and managing credit, financial and non-financial risks. All components 
necessary for comprehensive risk governance are embedded into risk organization structure: enterprise risk management; 
credit,  financial  and  non-financial  risks  management;  risk  reporting  &  supporting  IT  infrastructure;  cross-risk  analytical 
tools and techniques such as capital adequacy management and stress-testing. Comprehensive, transparent and prudent 
risk governance facilitates understanding and trust from multiple stakeholders, ensures sustainability and resiliency of the 
business model and positioning of risk management as Group’s competitive advantage and strategic enabler. 

The TBC Bank Group’s governance structure ensures adequate oversight and accountabilities as well as clear segregation 
of duties. The Risks, Ethics and Compliance Committee is responsible for taking all the day-to-day decisions relating to the 
Group apart from those that are reserved for the Board. Namely, the committee carries out following duties: 1) Review and 
assessment of the Group’s risk management strategy, risk appetite and tolerance, risk management system and risk policies; 
2) Review and monitoring of the processes for compliance with laws, regulations and ethical codes of practice; 3) monitoring 
of the remediation of internal control deficiencies identified by internal and external auditors around compliance, ethics and 
risk management functions; 4) Annual self-assessment of the committee’s performance and reporting of the results to the 
Board; 5) Review of the key risk management framework and other policy documents and make recommendations to the 
Board for their approval. 

On the Bank level, risk management is the duty of the Supervisory Board, which has the overall responsibility to set the tone 
at the top and monitor compliance with established objectives. At the same time, Management Board governs and directs 
Groups’ daily activities. 

Both  the  Supervisory  Board  and  the  management  Board  have  established  dedicated  risk  committees.  Risk,  Ethics  and 
Compliance Committee of Supervisory Board approves Bank’s Risk Appetite, supervises risk profile and risk governance 
practice within the Bank while Audit Committee is responsible for implementation of key accounting policies and facilitation 
of activities of internal and external auditors. Management Board Risk Committee is established to guide group-wide risk 
management activities and monitor major risk trends to make sure risk profile complies with the established Risk Appetite 
of  the  Group.  Operational  Risk  Committee  makes  decisions  related  to  operational  risk  governance  while  Asset-Liability 
Management Committee (“ALCO”) is responsible for implementation of ALM policies. 

The Board, the Supervisory Board and Senior Management govern risk objectives through Risk Appetite Statement (“RAS”) 
which sets desired risk profile and respective risk limits for different economic environments. Risk Appetite (“RA”) establishes 
monitoring and reporting responsibilities as well as escalation paths for different trigger events and limit breaches which as 
well prompt risk teams to establish and implement agreed mitigation actions. In order to effectively implement Risk Appetite 
in the Group’s day-to-day operations, the RA metrics are cascaded into more granular business unit level limits. That way 
risk allocation is established across different segments and activities. The Board level oversight coupled with the permanent 
involvement of the Senior Management in TBC Group risk management ensures the clarity regarding risk objectives, intense 
monitoring of risk profile against risk appetite, prompt escalation of risk-related concerns and establishment of remediation 
actions.

The daily management of individual risks is based on the principle of the three lines of defense. While business lines are 
primary risk owners, risk teams assume the function of the second line defense. This role is performed through sanctioning 
transactions as well as tools and techniques for risk identification, analysis, measurement, monitoring and reporting. The 
committees are established at operational levels in charge of making transaction-level decisions that comprise of component 
of clear and sophisticated delegations of the authority framework based on “four-eye principle”. All new products/projects go 
through the risk teams to assure risks are analyzed comprehensively.

Such control arrangements guarantee that the Bank takes informed risk-taking decisions that are adequately priced, avoiding 
taking risks that are beyond the Group’s established threshold. Within the Risk Organization the below teams manage the 
credit, liquidity, market, operational and other non-financial risks:

  Enterprise Risk Management (ERM);
  Credit Risk Management;
  Underwriting (Credit sanctioning);
  Restructuring and Collections;
  Financial Risk Management;
  Operational Risk Management.

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

259
259

36 FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED
The strong and independent structure enables fulfillment of all the required risk management functions within the second 
line of defense by highly skilled professionals with a balanced mix of credentials in banking and real sectors both on the local 
and international markets. 

In  addition  to  the  above-mentioned  risk  teams,  the  Compliance  Department  (reporting  directly  to  CEO)  is  specifically  in 
charge of AML and compliance risk management. As the third line of defense, the Internal Audit Department provides an 
independent and objective assurance and recommendations to Group that facilitates further improvement of operations and 
risk management.

For  the  management  of  each  significant  risk,  the  Bank  puts  in  place  specific  policies  and  procedures,  governance  tools 
and techniques, methodologies for risk identification, assessment and quantification. Sound risk reporting systems and IT 
infrastructure are important tools for efficient risk management of TBC Bank. Thus, significant emphasis and investments 
are made by the Bank to constantly drive the development of required solutions. Comprehensive reporting framework is in 
place for the Management Board, the Supervisory Board and the Board that enables intense oversight over risk developments 
and taking early remedial actions upon necessity.

Beyond  the  described  risk  governance  components,  compensation  system  features  one  of  the  most  significant  tools  for 
introducing incentives for staff, aligned with the Bank’s long term interests to generate sustainable risk-adjusted returns. The 
risk Key Performance Indicators (“KPIs”) are incorporated into both the business line and the risk staff remunerations. The 
performance management framework differentiates risk staff incentives to safeguard the independence from business areas 
that they supervise and at the same time enable attraction and maintenance of qualified professionals. For that purpose, the 
Bank overweighs risk KPIs for risk and control staff and caps the share of variable remuneration.

Credit risk. The Group is exposed to credit risk, which is the risk that a customer or counterparty will be unable to meet its 
obligation to settle outstanding amounts. The Group's exposure to credit risk arises as a result of its lending operations and 
other transactions with counterparties giving rise to financial assets. Maximum exposure to credit risk of on-balance sheet 
items equals their carrying values. For maximum exposure on off-balance sheet commitments refer to note 38.

Credit  risks  include:  risks  arising  from  transactions  with  individual  counterparties,  concentration  risk,  currency-induced 
credit risks and residual risks.

  Risks  arising  from  transactions  with  individual  counterparties  are  the  loss  risk  related  to  default  or  non-fulfillment  of 

contracts due to deterioration in the counterparty's credit quality; 

  Concentration risk is the risk related to the quality deterioration due to large exposures provided to single borrowers or a 

group of connected borrowers, or loan concentration in certain economic industries;

  Currency-induced credit risks relate to risks arising from foreign currency-denominated loans in the Group’s portfolio;
  Residual  risks  result  from  applying  credit  risk-mitigation  techniques,  which  could  not  satisfy  expectation  in  relation  to 

received collateral.

Comprehensive risk management methods and processes are established as part of the Group’s risk management framework 
to manage credit risk effectively. The main principles for Group’s credit risk management are: establish a prudent credit risk 
environment; operate under a sound credit-granting process; and maintain efficient processes for credit risk identification, 
measurement,  control  and  monitoring.  Respective  policies  and  procedures  establish  a  framework  for  lending  decisions 
reflecting  the  Group's  tolerance  for  credit  risk.  This  framework  includes  detailed  and  formalised  credit  evaluation  and 
collateral appraisal processes, administration and documentation, credit approval authorities at various levels, counterparty 
and industry concentration limits, and clearly defined roles and responsibilities of entities and staff involved in the origination, 
monitoring and management of credit.

Credit Approval: The Group strives to ensure a sound credit-granting process by establishing well-defined credit granting 
criteria and building up an efficient process for the comprehensive assessment of a borrower's risk profile. The concept of 
three lines of defense is embedded in the credit risk assessment framework, with a clear segregation of duties among the 
parties involved in the credit assessment process.

The credit assessment process differs across segments, being further differentiated across various product types reflecting 
the different natures of these asset classes. Corporate, SME and larger retail and micro loans are assessed on an individual 
basis with thorough analysis of the borrower’s creditworthiness and structure of the loan; whereas smaller retail and micro 
loans are mostly assessed in an automated way applying respective scoring models for the loan approval. Lending guidelines 
for business borrowers have been tailored to individual economic sectors, outlining key lending criteria and target ratios 
within each industry.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED36 FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED
Credit Approval (contiuned): The Loan Approval Committees are responsible to review the credit applications and approve the 
credit products. Different Loan Approval Committees with clearly defined delegation authority are in place for the approval of 
credit exposures to Corporate, MSME and Retail customers (except those products which are assessed applying scorecards).  
The composition of a Loan Approval Committee depends on aggregated liabilities of the borrower and the borrower's risk 
profile.  Credit  risk  managers  (as  members  of  respective  Loan  Approval  Committees)  ensure  that  the  borrower  and  the 
proposed credit exposure risks are thoroughly analysed. A loan to the Bank’s top 20 borrowers or exceeding 5% of the Bank’s 
regulatory capital requires the review and the approval of the Supervisory Board’s Risk, Ethics and Compliance Committee. 
This  committee  also  approves  transactions  with  related  parties  resulting  in  exposures  to  individuals  and  legal  entities 
exceeding GEL 150 and 200 thousand, respectively.

Credit Risk Monitoring: The Group's risk management policies and processes are designed to identify and analyse risk in 
a timely manner, and monitor adherence to predefined limits by means of reliable and timely data. The Group dedicates 
considerable resources to gain a clear and accurate understanding of the credit risk faced across various business segments. 
The Group uses a robust monitoring system to react timely to macro and micro developments, identify weaknesses in the 
credit portfolio and outline solutions to make informed risk management decisions. Monitoring processes are tailored to the 
specifics of individual segments, as well as they encompass individual credit exposures, overall portfolio performance and 
external trends that may impact the portfolios risk profile. Early warning signals serve as an important early alert system for 
the detection of credit deteriorations, leading to mitigating actions.

Complex monitoring system is in place for monitoring of individual counterparties with frequency of monitoring depending 
on the borrower’s risk profile and exposure. Based on the results of the monitoring borrowers are classified across different 
risk categories. In case there are certain weaknesses present, which if materialized may lead to loan repayment problems, 
borrowers are classified as “watch” category. Although watch borrowers’ financial standing is sufficient to repay obligations, 
these borrowers are closely monitored and specific actions are undertaken to mitigate potential weaknesses. Watch category 
is used as one of the qualitative indicators for transferring of exposures to stage 2 for the corporate and SME borrowers. 
For  retail  and  micro  borrowers  along  with  other  portfolio  level  indicators,  portfolio  breakdown  across  risk  categories  is 
monitored on a regular basis. In case there are indicators that portfolio distribution across risk categories deteriorates above 
the predefined threshold it might trigger transferring the respective portfolio to stage 2, as long as deterioration signs are in 
place.

Reports  relating  to  the  credit  quality  of  the  credit  portfolio  are  presented  to  the  Board's  Risk,  Ethics  and  Compliance 
Committees on a quarterly basis. By comparing current data with historical figures and analysing forecasts, the management 
believes that it is capable identifying risks and responding to them by amending its policies in a timely manner.

Credit Risk Mitigation: Credit decisions are based primarily on the borrower's repayment capacity and creditworthiness; in 
addition, the Group uses credit risk mitigation tools such as collateral and guarantees to reduce the credit risk. The reliance 
that can be placed on these mitigation factors is carefully assessed for legal certainty and enforceability, market valuation of 
collateral and counterparty risk of the guarantor. 

A centralised unit for collateral management governs the Group's view and strategy in relation to collateral management 
and ensures that collateral serves as an adequate mitigating factor for credit risk management purposes. The collateral 
management framework consists of a sound independent appraisal process, haircut system throughout the underwriting 
process, monitoring and revaluations.

Credit Risk Restructuring and Collection: A comprehensive portfolio supervision system is in place to identify weakened or 
problem credit exposures in a timely manner and to take prompt remedial actions. Dedicated restructuring units manage 
weakened borrowers across all business segments. The Bank differentiates between two types of restructuring considering 
the severity of financial weakness of the borrowers. For the measurement of ECL, restructured borrowers may be classified 
either in Stage 2 or Stage 3. The primary goal of the restructuring units is to rehabilitate the borrower and return to the 
performing category or to Stage 1. The sophistication and complexity of rehabilitation process differs based on the type and 
size of exposure.

A centralised monitoring team monitors retail borrowers in delinquency, which coupled with branches’ efforts, are aimed at 
maximizing collection. The specialised software is applied for early collection processes management. Specific strategies are 
tailored to different sub-groups of customers, reflecting respective risk levels, so that greater effort is dedicated to customers 
with a higher risk profile. Correcting the delinquency at early stage limits the amount of exposures becoming past due more 
than 30 days (one of the criteria indicating SICR) and transferred to Stage 2. 

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36 FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED
Credit Risk Restructuring and Collection: Dedicated recovery units manage loans with higher risk profile. Corporate and 
SME borrowers are transferred to a recovery unit in case of a strong probability that a material portion of the principal amount 
will not be paid and the main stream of recovery is no longer the borrower’s cash flow. Retail and micro loans are generally 
transferred to the recovery unit or external collection agencies (in the case of unsecured loans) at 90 days overdue, although 
they may be transferred earlier if it is evident that the borrower is unable to repay the loan.

Credit Quality. Depending on the type of financial asset the Group may utilize different sources of asset credit quality information 
including credit ratings assigned by the international rating agencies (Standard & Poor’s, Fitch), credit scoring information 
from credit bureau and internally developed credit ratings. Financial assets are classified in an internally developed credit 
quality grades by taking into account the internal and external credit quality information in combination with other indicators 
specific to the particular exposure (e.g. delinquency). The Group defines following credit quality grades:

  Very low risk – exposures demonstrate strong ability to meet financial obligations;
  Low risk – exposures demonstrate adequate ability to meet financial obligations; 
  Moderate risk – exposures demonstrate satisfactory ability to meet financial obligations;
  High risk – exposures that require closer monitoring;
  Default – exposures in default, with observed credit impairment.

The internal credit ratings are estimated by the Group by statistical models with the limited involvement of credit officers. 
Statistical models include qualitative and quantitative information that shows the best predictive power based on historical 
data on defaults.

The rating models are regularly reviewed and back tested on actual default data. The Group regularly validates the accuracy 
of ratings estimates and appraises the predictive power of the models.

Expected credit loss (ECL) measurement: ECL is a probability-weighted estimate of the present value of future cash shortfalls.  
An  ECL  measurement  is  unbiased  and  is  determined  by  evaluating  a  range  of  possible  outcomes.  ECL  measurement  is 
based on four components used by the Group: Probability of Default (“PD”), Exposure at Default (“EAD”), Loss Given Default 
(“LGD”) and Discount Rate.. The estimates consider forward looking information, that is, ECLs reflect probability weighted 
development of key macroeconomic variables that have an impact on credit risk.

The Bank uses is a three-stage model for ECL measurement and classifies its borrowers across three stages: The Bank classifies 
its exposures as Stage 1 if no significant deterioration in credit quality occurred since initial recognition and the instrument was 
not credit-impaired when initially recognized. The exposure is classified to Stage 2 if the significant deterioration in credit quality 
was identified since initial recognition but the financial instrument is not considered credit-impaired. The exposures for which 
the credit-impaired indicators have been identified are classified as Stage 3 instruments. The Expected Credit Loss (ECL) amount 
differs depending on exposure allocation to one of the Stages. In the case of Stage 1 instruments, the ECL represents that portion 
of the lifetime ECL that can be attributed to default events occurring within the next 12 months from the reporting date. In case 
of Stage 2 instruments, the ECL represents the lifetime ECL, i.e. credit losses that can be attributed to possible default events 
during the whole lifetime of a financial instrument. Generally, lifetime is set equal to the remaining contractual maturity of 
the financial instrument. Factors such as existence of contractual repayment schedules, options for extension of repayment 
maturity and monitoring processes held by the Bank affect the lifetime determination.  In case of Stage 3 instruments, default 
event has already incurred and the lifetime ECL is estimated based on the expected recoveries

Definition of default: Financial assets for which the Group observed occurrence of one or more loss events are classified in Stage 
3. For purposes of disclosure, the Group fully aligned the definition of default with the definition of credit-impaired assets. The 
Group’s definition of default for the purpose of ECL measurement, is in accordance with the Capital Requirements Regulation 
(EU).

The Group uses both quantitative and qualitative criteria for the definition of default. The borrower is classified as defaulted if at 
least one of the following occurred:

  Any amount of contractual repayments is past due more than 90 days; 
  Factors indicating the borrower’s unlikeliness-to-pay. 

In  case  of  individually  significant  borrowers  the  Bank  additionally  applies  criteria  including  but  not  limited  to:  bankruptcy 
proceedings, significant fraud in the borrower’s business that significantly affected its financial condition, breach of the contract 
terms etc. For SME and corporate borrowers default is identified on the counterparty level, meaning that all the claims against 
the borrower are treated as defaulted. As for retail and micro exposures, facility level default definition is applied considering 
additional pulling effect criteria. If the amount of defaulted exposure exceeds predefined threshold, all the claims against the 
borrower are classified as defaulted.

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED 36 FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED 
Definition of default (contiuned): Once financial instrument is classified as defaulted, it remains as such until it no longer 
meets any of the default criteria for a consecutive period of six months, in which case exposure is considered to no longer be in 
default (i.e. to have cured). Grace period of six months has been determined on analysis of likelihood of a financial instrument 
returning to default status after curing. Exposures which are moved to stage 2 from default state are kept there for certain 
period before transferring to Stage 1 and classified as fully performing instruments again.

Significant increase in credit risk (“SICR”) Financial assets for which the Group identifies significant increase in credit risk 
since its origination are classified in Stage 2. SICR indicators are recognized at financial instrument level even though some of 
them refer to the borrower’s characteristics. The Group uses both quantitative and qualitative indicators of SICR.

Quantitative criteria

On a quantitative basis the Bank assess change in probability of default parameter for each particular exposure since initial 
recognition and compares it to the predefined threshold. When absolute change in probability of default exceeds the applicable 
threshold, SICR is deemed to have occurred and exposure is transferred to Stage 2.  Quantitative indicator of SICR is applied 
to retail and micro segments, where the Group has sufficient number of observations. 

Qualitative criteria

Financial asset is transferred to Stage 2 and lifetime ECLs is measured if at least one of the following SICR qualitative criteria 
is observed:

  delinquency period of more than 30 days on contractual repayments;
  exposure is restructured, but is not credit impaired;
  borrower is classified as “watch”. 

The Group has not rebutted the presumption that there has been significant increase in credit risk since origination when 
financial  asset  becomes  more  than  30  days  past  due.  This  qualitative  indicator  of  SICR  together  with  debt  restructuring 
is applied to all segments. Particularly for corporate and SME segment the Group uses downgrade of risk category since 
origination of the financial instrument as a qualitative indicator of SICR. Based on the results of the monitoring borrowers 
are classified across different risk categories. In case there are certain weaknesses present, which if materialized may lead 
to loan repayment problems, borrowers are classified as “watch” category. Although watch borrowers’ financial standing 
is  sufficient  to  repay  obligations,  these  borrowers  are  closely  monitored  and  specific  actions  are  undertaken  to  mitigate 
potential weaknesses. Once the borrower is classified as “watch” category it is transferred to Stage 2. If any of the SICR 
indicators described above occur financial instrument is transferred to Stage 2. Financial asset may be moved back to Stage 
1, if SICR indicators are no longer observed.

ECL measurement:  The  Group  utilizes  two  approaches  for  ECL  measurement  –  individual  assessment  and  collective 
assessment. Individual assessment is mainly used for credit impaired individually significant borrowers. Additionally, the Bank 
may arbitrarily designate selected exposures to individual measurement of ECL based on the Bank’s credit risk management 
or underwriting departments’ decision.

The Bank uses the discounted cash flow (DCF) method for the determination of recovery amount under individual assessment. 
In order to ensure the accurate estimation of recoverable amount the Bank may utilize scenario analysis approach. Scenarios 
may be defined considering the specifics and future outlook of individual borrower, sector the borrower operates in or changes 
in values of collateral.  In case of scenario analysis the Bank forecasts recoverable amount for each scenario and estimates 
respective losses. Ultimate ECL is calculated as the weighted average of losses expected in each scenario, weighted by the 
probability of scenario occurring.

As for the non-significant and non-impaired significant borrowers the Bank estimates expected credit losses collectively. 
For the collective assessment and risk parameters estimation purposes the exposures are grouped into a homogenous risk 
pools based on similar credit risk characteristics. Common credit risk characteristics of the group include but are not limited 
to:  Stage  (Stage  1,  Stage  2  or  Stage  3),  type  of  counterparty  (individual  vs  business),  type  of  product,  rating  (external  or 
internal), overdue status, restructuring status, months in default category or any other characteristics that may differentiate 
certain sub-segments for risk parameter’s estimation purposes. Number of pools differs for different products/ segments 
considering specifics of portfolio and availability of data within each pool. Collective ECL is the sum of the multiplications of 
the following credit risk parameters: EAD, PD and LGD, that are defined as explained below, and discounted to present value 
using the instrument’s effective interest rate.

The key principles of calculating the credit risk parameters:

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263
263

Exposure at default (EAD). The EAD represents estimation of exposure to credit risk at the time of default occurring during the life 
of financial instrument. The EAD parameter used for the purpose of the ECL calculation is time-dependent, i.e. the Bank allows 
for various values of the parameter to be applied to subsequent time periods during the lifetime of an exposure. Such structure 
of the EAD is applied to all Stage 1 and Stage 2 financial instruments. In case of Stage 3 financial instruments and defaulted POCI 
assets, the EAD vector is one-element with current EAD as the only value. EAD is determined differently for amortising financial 
instruments with contractual repayment schedules and for revolving facilities. For amortising products EAD is calculated considering 
the contractual repayments of principal and interest over the 12-month period for facilities classified in Stage 1 and over lifetime 
period for remaining instruments. It is additionally adjusted to include effect of reduction in exposure due to prepayments. For 
revolving products, the Bank estimates the EAD based on the expected limit utilisation percentage conditional on the default event.

Probability of default (PD). Probability of default parameter describes the likelihood of a default of a facility over a particular time 
horizon. It provides an estimate of the likelihood that a borrower will be unable to meet its contractual debt obligations. The PD 
parameter is time-dependent (i.e. has a specific term structure) and is applied to all non-defaulted contracts. Taking into account 
specific nature of different segments of clients for which the PD is estimated as well as unique characteristics that drive their default 
propensity, the PD is modelled differently for Retail and Micro segments and Corporate and SME segments. 

PD assessment approach is also differentiated for different time horizons and is further adjusted due to expected influence 
of macroeconomic variables as forecasted for the period. Two types of PDs are used for calculating ECLs: 12-month and 
lifetime PD. Lifetime PDs represent the estimated probability of a default occurring over the remaining life of the financial 
instrument and it is a sum of the 12 months marginal PDs over the life of the instrument. The Group uses different statistical 
approaches such as the extrapolation of 12-month PDs based on migration matrixes, developing lifetime PD curves based on 
the historical default data and gradual convergence of long-term PD with the long-term default rate.

Loss given default (LGD).  The LGD parameter represents the share of an exposure that would be irretrievably lost if a borrower 
defaults. For Stage 1 and Stage 2 financial instruments, the LGD is estimated for each period in the instrument’s lifetime and 
reflects the share of the expected EAD for that period that will not be recovered over the remaining lifetime of the instrument 
after the default date. For Stage 3 financial instruments, the LGD represents the share of the EAD as of reporting date that will 
not be recovered over the remaining life of that instrument. Assessment of LGD varies by the type of counterparty, segment, 
type of product, securitization level and availability of historical observations. The general LGD estimation process employed 
by the Bank is based on the assumption that after the default of the exposure, two mutually exclusive scenarios are possible. 
The exposure either leaves the default state (cure scenario) or does not leave the default state and will be subject to recovery 
process (non-cure scenario). The probability that an exposure defaults again in the cure scenario is involved in the estimation 
process. Risk parameters applicable to both scenarios, i.e. cure rates and recovery rates, are estimated by means of migration 
matrices  approach,  where  risk  groups  are  defined  by  consecutive  months-in-default.  For  certain  portfolios  based  on  the 
limitations of observations alternative versions of the general approach may be applied.

Forward-looking information.  The measurement of unbiased, probability weighted ECL requires inclusion of forward looking 
information obtainable without undue cost or effort. For forward looking information purposes the Bank defines three macro 
scenarios. The scenarios are defined as baseline (most likely), upside (better than most likely) and downside (worse than 
most likely) scenarios of the state of the Georgian economy with weights of 50%, 25% and 25% assigned to each scenario 
respectively.

To derive the baseline macro-economic scenario, the Group takes into account forecasts from various external sources – the 
National Bank of Georgia, Ministry of Finance, International Monetary Fund (“IMF”) as well as other International Financial 
Institutions  (“IFI”’s)  –  in  order  to  ensure  the  to  the  consensus  market  expectations.  Upside  and  downside  scenarios  are 
defined based on the framework developed by the Bank’s macroeconomic unit.

The forward looking information is incorporated in both individual and collective assessment of expected credit losses.

Model maintenance and validation. The Group regularly reviews its methodology and assumptions to reduce any difference 
between  the  estimates  and  the  actual  credit  loss.  Such  back-testing  is  performed  at  least  once  a  year.  As  part  of  the 
back-testing process, the Group evaluates actual realization of the risk parameters and their consistency with the model 
estimates. Additionally staging criteria are also analysed within the back-testing process. The results of back-testing the 
ECL measurement methodology are communicated to the Group Management and further actions for tuning the models and 
assumptions are defined after discussions between authorised persons.

Geographical risk concentrations.  Assets, liabilities, credit related commitments and performance guarantees have generally 
been attributed to geographic regions based on the country in which the counterparty is located. Balances legally outstanding 
to/from off-shore companies which are closely related to Georgian counterparties are allocated to the caption “Georgia”. 
Cash on hand and premises and equipment have been allocated based on the country in which they are physically held.

264
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TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED36 FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED
The geographical concentration of the Group’s assets and liabilities as of 31 December 2018 is set out below:

In thousands of GEL

Georgia

OECD

Non–OECD

Total

Assets
Cash and cash equivalents
Due from other banks
Mandatory cash balances with National Bank of Georgia
Loans and advances to customers
Investment securities measured at fair value through OCI
Bonds carried at amortised cost
Investments in leases
Other financial assets

Total financial assets

Non-financial assets

Total assets

Liabilities
Due to credit institutions
Customer accounts
Debt securities in issue
Other financial liabilities
Subordinated debt

Total financial liabilities

Non-financial liabilities

Total liabilities

Net balance sheet position

Performance guarantees
Credit related commitments

 650,575 
 28,418 
 1,422,809 
 9,526,939 
 1,004,564 
 654,203 
 202,850 
166,899

 515,159 
 12,852 
 -   
 121,713 
 -   
 -   
 -   
 329 

 1,177 
 6,046 
 -   
 389,800 
 675 
 -   
 952 
 290 

 1,166,911 
 47,316 
 1,422,809 
 10,038,452 
 1,005,239 
 654,203 
 203,802 
167,518

 13,657,257 

 650,053 

 398,940 

 14,706,250 

788,042  

 55 

 3,646 

 791,743 

14,445,299 

 650,108 

 402,586 

15,497,993 

 1,154,327 
 7,790,236 
 7,927 
 98,379 
 94,264 

 1,811,299 
 697,753 
 -   
 296 
 420,031 

 65,877 
 864,153 
 5,416 
 39 
 136,624 

 3,031,503 
 9,352,142 
 13,343 
 98,714 
 650,919 

 9,145,133 

2,929,379 

 1,072,109 

 13,146,621 

144,386

 525 

 493 

145,404

  9,289,519

2,929,904 

1,072,602

 13,292,025

5,155,780

(2,279,796)

 (670,016)

2,205,968

 684,810 
870,446

 291,795 
3,751

 219,207 
 1,638 

 1,195,812 
 875,835 

TBC BANK annual report and accounts 2018
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265
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36 FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED
The geographical concentration of the Group’s assets and liabilities as of 31 December 2017 is set out below:

In thousands of GEL

Georgia

OECD Non–OECD

Total

Assets
Cash and cash equivalents
Due from other banks
Mandatory cash balances with National Bank of Georgia
Loans and advances to customers
Investment securities available for sale
Bonds carried at amortised cost
Investments in leases
Other financial assets

Total financial assets

Non-financial assets

Total assets

Liabilities
Due to credit institutions
Customer accounts
Debt securities in issue
Other financial liabilities
Subordinated debt

Total financial liabilities

Non-financial liabilities

Total liabilities

Net balance sheet position

Performance guarantees
Credit related commitments

820,647
27,183
1,033,818
7,960,107
657,068
449,538
143,836
145,798

608,728
8,733
-
67,805
-
-
-
141

2,102
3,727
-
297,441
870
-
-
205

1,431,477
39,643
1,033,818
8,325,353
657,938
449,538
143,836
146,144

11,237,995

685,407

304,345 12,227,747

733,417

55

4,691

738,163

11,971,412

685,462

309,036 12,965,910

1,069,211
6,499,134
7,821
90,649
62,508

1,535,644
694,821
-
474
232,263

15,859
622,862
12,874
630
132,017

2,620,714
7,816,817
20,695
91,753
426,788

7,729,323

2,463,202

784,242 10,976,767

96,759

1,084

846

98,689

7,826,082

2,464,286

785,088 11,075,456

4,145,330 (1,778,824)

(476,052)

1,890,454

387,890
968,019

151,502
2,996

72,905
6,045

612,297
977,060

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NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED36 FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED
The geographical concentration of the Group’s assets and liabilities as of 31 December 2016 is set out below:

In thousands of GEL

Georgia

OECD Non-OECD

Total

Assets
Cash and cash equivalents
Due from other banks
Mandatory cash balances with National Bank of Georgia
Loans and advances to customers
Investment securities available for sale
Bonds carried at amortised cost
Investments in leases
Other financial assets

Total financial assets

Non-financial assets

Total assets

Liabilities
Due to credit institutions
Customer accounts

Debt securities in issue
Other financial liabilities
Subordinated debt

Total financial liabilities

Non-financial liabilities

Total liabilities

Net balance sheet position

Performance guarantees
Credit related commitments

549,279
5,874
990,642
6,923,037
429,985
372,956
95,031
94,398

389,223
18,851
-
88,616
-
-
-
229

6,678
-
-
122,049
718
-
-
-

945,180
24,725
990,642
7,133,702
430,703
372,956
95,031
94,627

9,461,202

496,919

129,445 10,087,566

676,665

29

4,772

681,466

10,137,867

496,948

134,217 10,769,032

718,699
5,421,782

1,408,693
530,370

70,185
502,797

2,197,577
6,454,949

13,261
49,092
-

-
1,286
233,657

10,247
620
134,724

23,508
50,998
368,381

6,202,834

2,174,006

718,573

9,095,413

89,298

1,098

592

90,988

6,292,132

2,175,104

719,165

9,186,401

3,845,735 (1,678,156)

(584,948)

1,582,631

274,614
706,646

56,406
10,175

95,588
3,391

426,608
720,212

Market risk. The Bank follows the Basel Committee's definition of market risk as the risk of losses in on- and off-balance 
sheet positions arising from movements in market prices. This risk is principally made up of (a) risks pertaining to interest 
rate  instruments  and  equities  in  the  trading  book  and  (b)  foreign  exchange  rate  risk  (or  currency  risk)  and  commodities 
risk throughout the Bank. The Bank's strategy is not to be involved in trading book activity or investments in commodities. 
Accordingly, the Bank's exposure to market risk is primarily limited to foreign exchange rate risk in the structural book.  

Currency risk. Foreign exchange rate risk arises from the potential change in foreign currency exchange rates, which can 
affect  the  value  of  a  financial  instrument.  This  risk  stems  from  the  open  currency  positions  created  due  to  mismatches 
in foreign currency assets and liabilities. The NBG requires the Bank to monitor both balance-sheet and total aggregate 
(including  off-balance  sheet)  open  currency  positions  and  to  maintain  the  later  one  within  20%  of  the  Bank’s  regulatory 
capital. As of 31 December 2018, the Bank maintained an aggregate open currency position of 7.6% of regulatory capital 
(2017: 1.5%; 2016: 3.2%). The Asset-Liability Management Committee (“ALCO”) has set limits on the level of exposure by 
currency as well as on aggregate exposure positions which are more conservative than those set by the NBG. The Bank’s 
compliance with such limits is monitored daily by the heads of the Treasury and Financial Risk Management Departments. 

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36 FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED
Currency risk management framework is governed through the Market Risk Management Policy, market risk management 
procedure and relevant methodologies.  Under the ICAAP framework the Bank developed methodology for allocating capital 
charges  for  FX  risk  following  Basel  guidelines.  The  table  below  summarises  the  Group’s  exposure  to  foreign  currency 
exchange rate risk at the balance sheet date. While managing open currency position the Group considers all provisions to 
be denominated in the local currency. Gross amount of currency swap deposits is included in Derivatives. Therefore total 
financial assets and liabilities below are not traceable with either balance sheet or liquidity risk management tables, where 
net amount of gross currency swaps is presented. In addition, the regulatory requirement effect of GEL 77.8 million and 
treasury FX short-term operation effect of GEL 37.5 million are excluded from USD OCP calculation purposes: 

In thousands of GEL

Georgian Laris
US Dollars
Euros
Other

Total 

In thousands of GEL

Georgian Laris
US Dollars
Euros
Other

Total 

As of 31 December 2018

Monetary 
financial 
assets

Monetary 
financial 
liabilities Derivatives Net position

5,920,867 4,663,300 
7,309,173 7,445,413 
 1,375,295
100,915

323,306
948,398  (409,565)
 (458)

86,122  1,343,689 
187,066 
17,332 
10,959

89,498  

14,706,250  13,146,609 

 (595) 1,559,046 

As of 31 December 2017

As of 31 December 2016

Monetary 
financial 
assets

Monetary 
financial 
liabilities Derivatives

Net balance 
sheet posi-
tion

Monetary 
financial 
assets

Monetary 
financial 
liabilities Derivatives

Net balance 
sheet posi-
tion

4,814,429
6,475,155
816,565
121,579

3,767,858
6,299,024
805,153
104,732

164,521
(153,449)
(9,315)
(899)

1,211,092
22,682
2,097
15,948

3,484,840
5,821,734
690,728
90,264

2,478,715
5,848,266
697,568
70,864

9,394
(8,905)
(13)
(288)

1,015,519
(35,437)
(6,853)
19,112

12,227,728 10,976,767

858

1,251,819 10,087,566

9,095,413

188

992,341

To assess the currency risk the Bank performs a value-at-risk (“VAR”) sensitivity analysis on a quarterly basis. The analysis 
calculates the effect on the Group’s income determined by possible worst movement of currency rates against the Georgian 
Lari, with all other variables held constant. To identify the maximum expected losses resulting from currency fluctuations, a 
99% confidence level is defined based on the monthly variations in exchange rates over 3 year look-back period.  During the 
years ended 31 December 2018, 2017 and 2016, the sensitivity analysis did not reveal any significant potential effect on the 
Group’s equity:

In thousands of GEL

Maximum loss (VAR, 99% confidence level)
Maximum loss (VAR, 95% confidence level)

As of 
31 December 2018

As of 
31 December 2017

As of
31 December 2016

(8,890)
(6,162)

(2,206)
(1,462)

(1,184)
(868)

Interest rate risk.  Interest  rate  risk  arises  from  potential  changes  in  the  market  interest  rates  that  can  adversely  affect 
the fair value or future cash flows of the financial instrument. This risk can arise from maturity mismatches of assets and 
liabilities, as well as from the re-pricing characteristics of such assets and liabilities. 

The Bank’s deposits and the most loans are at fixed interest rates, while a portion of the Bank’s borrowings is at a floating 
interest rate. The Bank’s floating rate borrowings are, to a certain extent, hedged by the NBG paying a floating rate on the 
minimum  reserves  that  the  Bank  holds  with  the  NBG.  The  Bank  used  to  enter  has  also  entered  into  interest  rate  swap 
agreements or apply for other interest rate risk hedging instruments in order to mitigate interest rate risk. Furthermore, 
many of the Bank’s loans to customers contain a clause allowing it to adjust the interest rate on the loan in case of adverse 
interest rate movements, thereby limiting the Bank’s exposure to interest rate risk. The management also believes that the 
Bank’s interest rate margins provide a reasonable buffer to mitigate the effect of possible adverse interest rate movements. 

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TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED36 FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED
Interest rate risk (continued). The table below summarises the Group’s exposure to interest rate risks. It illustrates the 
aggregated  amounts  of  the  Group’s  financial  assets  and  liabilities  at  the  amounts  monitored  by  the  management  and 
categorised by the earlier of contractual interest re-pricing or maturity dates. Currency and interest rate swaps are not netted 
when assessing the Group’s exposure to interest rate  risks. Therefore,  total financial  assets and liabilities  below are not 
traceable with either balance sheet or other financial risk management tables. The tables consider both reserves placed with 
NBG and Interest bearing Nostro accounts. Income on NBG reserves and Nostros are calculated as benchmark minus margin 
whereby for benchmark Federal funds rate and ECB rates are considered in case of USD and EUR respectively. Therefore, 
they have impact on the TBC’s Net interest income in case of both upward and downward shift of interest rates.

In thousands of GEL

31 December 2018
Total financial assets
Total financial liabilities

Less than 1 
month

From 1 to 
6 months

From 6 to 
12 months

More than 
1 year

Total

 4,782,800 
 4,563,135 

 3,610,949 
 3,337,999 

 1,017,711 
 948,719 

 5,295,712   14,707,172
 4,297,701   13,147,554

Net interest sensitivity gap as of 31 December 2018

 219,665 

 272,950 

 68,992 

 998,011  1,559,618

31 December 2017
Total financial assets
Total financial liabilities

 3,427,631 
 4,094,978 

 2,449,029 
 2,634,518 

 1,069,488 
 1,038,842 

 5,302,335  12,248,483 
 3,229,143  10,997,481 

Net interest sensitivity gap as of 31 December 2017

 (667,347)

(185,489)

 30,646 

 2,073,192 

 1,251,002 

31 December 2016
Total financial assets
Total financial liabilities

 2,708,398 
 3,601,798 

 1,798,079 
 2,009,575 

 1,013,269 
 1,021,631 

 4,606,991  10,126,737 
 9,134,584 
 2,501,580 

Net interest sensitivity gap as of 31 December 2016

(893,400)

(211,496)

(8,362)

 2,105,411

 992,153 

As of 31 December 2018, if interest rates had been 100 basis points lower with all other variables held constant, profit for the 
year would have been GEL 4.8 million higher (2017: GEL 7.4 million; 2016 GEL 9,5 million;), mainly as a result of lower interest 
income on variable interest assets. Other comprehensive income would have been GEL 8.6 million higher (2017: GEL 6.1 
million; 2016: GEL 1.5 million), as a result of an increase in the fair value of fixed rate financial assets measured at fair value 
through other comprehensive income and repurchase receivables.

If interest rates had been 100 basis points higher, with all other variables held constant, profit would have been GEL 4.8 million 
lower (2017: GEL 7.4 million; 2016: GEL 9.5 million), mainly as a result of higher interest income on variable interest assets. 
Other comprehensive income would have been GEL 8.2 million lower (2017: GEL 5.9 million; 2016: GEL 2.1 million), as a result 
of decrease in the fair value of fixed rate financial assets measured at fair value through other comprehensive income.

With the assistance of Ernst & Young LLC the Bank has developed an advanced model to manage the interest rate risk on a 
standalone basis. The interest rate risk analysis is performed monthly by the Financial Risk Management Department.

The Bank calculates the impact of changes in interest rates using both Net Interest Income and Economic Value sensitivity. 
Net Interest Income sensitivity measures the impact of a change of interest rates along the various maturities on the yield 
curve on the net interest revenue for the nearest year. Economic Value measures the impact of a change of interest rates 
along the various maturities on the yield curve on the present value of the Group’s assets, liabilities and off-balance sheet 
instruments. When performing Net Interest Income and Economic Value sensitivity analysis, the Bank uses parallel shifts in 
interest rates as well as number of different scenarios. Under the ICAAP framework, TBC Bank reserves capital in the amount 
of the adverse effect of possible parallel yield curve shift scenarios on net interest income over a one-year period for Basel 
II Pillar 2 capital calculation purposes.

In order to manage Interest Rate risk the Bank establishes appropriate limits. The Bank monitors compliance with the limits 
and prepares forecasts. ALCO decides on actions that are necessary for effective interest rate risk management and follows 
up on the implementation. Periodic reporting is done to Management Board and the Board’s Risk, Ethics and Compliance 
Committee.

Liquidity Risk. The liquidity risk is the risk that TBC Bank either does not have sufficient financial resources available to meet 
all of its obligations and commitments as they fall due, or can access those resources only at a high cost. The risk is managed 
by the Financial Risk Management and Treasury Departments and is monitored by the ALCO. 

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36 FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED
The principal objectives of the TBC Bank’s liquidity risk management policy are to: (i) ensure the availability of funds in order 
to meet claims arising from total liabilities and off-balance sheet commitments, both actual and contingent, at an economic 
price; (ii) recognise any structural mismatch existing within TBC Bank's statement of financial position and set monitoring 
ratios to manage funding in line with well-balanced growth; and (iii) monitor liquidity and funding on an on-going basis to 
ensure that approved business targets are met without compromising the risk profile of the Bank.

The liquidity risk is categorised into two risk types: the funding liquidity risk and the market liquidity risk. 

Funding liquidity risk is the risk that TBC will not be able to efficiently meet both expected and unexpected current and 
future cash flow and collateral needs without affecting either its daily operations or its financial condition. To manage funding 
liquidity  risk  TBC  Bank  internally  developed  Liquidity  Coverage  ratio  and  a  Net  Stable  Funding  ratio  models,  both  under 
Basel III, guidelines. In addition the Bank performs stress tests and “what-if” scenario analysis and minimum liquidity ratio 
defined by the NBG. In 2017, for liquidity risk management purposes National Bank of Georgia introduced Liquidity Coverage 
Ratio (“NBG LCR”), where in addition to Basel III guidelines conservative approaches were applied to Mandatory Reserves’ 
weighting and to the deposits’ withdrawal rates depending on the clients group’s concentration. From 1st of September, 2017 
the Bank also monitors compliance with NBG LCR limits.

The Liquidity Coverage Ratio is  used  to  help  manage  short-term  liquidity  risks.  The  Bank's  liquidity  risk  management 
framework is designed to comprehensively project cash flows arising from assets, liabilities and off-balance sheet items 
over certain time buckets and ensure that NBG LCR limits, are met on a daily basis. TBC Bank also stress tests the results of 
liquidity through large shock scenarios provided by the NBG.

The Net Stable Funding ratio is used for long-term liquidity risk management to promote resilience over a longer time horizon 
by creating additional incentives for TBC Bank to rely on more stable sources of funding on a continuous basis. The Bank also 
sets deposit concentration limits for large deposits and deposits of non-Georgian residents in its deposit portfolio.

Net Stable Funding ratio is calculated based on the IFRS consolidated financial statements. In addition, for internal purposes 
TBC  Bank  calculates  NSFR  ratio  on  the  basis  of  standalone  financial  statements  prepared  in  accordance  with  NBG’s 
accounting rules.

The management believes that a strong and diversified funding structure is one of TBC Bank’s differentiators. The Bank relies 
on relatively stable deposits from Georgia as the main source of funding. In order to maintain and further enhance the liability 
structure TBC Bank sets the targets for retail deposits in its strategy and sets the loan to deposit ratio limits. 

The loan to deposit ratio (defined as total value of net loans divided by total value of deposits) stood at 107.3%, 106.5% and 
110.5%, at the 31 December 2018, 2017 and 2016 respectively.

Market liquidity risk is the risk that the Bank cannot easily offset or eliminate a position at the then-current market price 
because of inadequate market depth or market disruption. To manage it, TBC Bank follows Basel III guidelines on high-
quality liquidity asset eligibility in order to ensure that the Bank's high-quality liquid assets can be sold without causing a 
significant movement in the price and with minimum loss of value.  

In addition, TBC Bank has a liquidity contingency plan, which is part of the Bank's overall prudential liquidity policy and 
is designed to ensure that TBC Bank is able to meet its funding and liquidity requirements and maintain its core business 
operations in deteriorating liquidity conditions that could arise outside the ordinary course of its business.  

The Bank calculates its liquidity ratios on a daily basis in accordance with the NBG’s requirements. 

The Liquidity Ratio: The limit is set by the NBG for average liquidity ratio, which is calculated as the ratio of average liquid 
assets to average liabilities for the respective month, including borrowings from financial institutions and part of off-balance 
sheet liabilities with residual maturity up to 6 months. 

NBG LCR is calculated by reference to the qualified liquid assets divided by 30-day cash net outflows defined as per NBG 
guidelines. The limit is set by the NBG as per total LCR also by currency (GEL, FX). To promote larization in the country of 
Georgia,  NBG  defines  lower  limit  for  GEL  LCR  than  that  for  FX  LCR.  In  addition,  NBG  mandatory  Regulatory  reserves  in 
FX currency is only considered at 75% per LCR calculation purposes. NBG guidelines apply higher withdrawal rates to the 
deposits and off-balance instruments depending on the clients group’s concentration than those rates defined per Basel III 
requirements.

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TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED36 FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED
As of 31 December the ratios were well above the prudential limit set by the NBG as follows:

Average Liquidity Ratio
Total Liquidity Coverage Ratio
GEL Liquidity Coverage Ratio
FX Liquidity Coverage Ratio

2018

2017

33.3%
113.9%
102.5%
121.1%

32.5%
112.7%
95.6%
122.9%

2016

30.8%
-
-
-

According to daily cash flow forecasts and the surplus in liquidity standing, the Treasury Department places funds in short-
term liquid assets  , largely made up of short-term risk-free securities, interbank deposits and other inter-bank facilities, to 
ensure that sufficient liquidity is maintained within the Group as a whole. 

Maturity analysis. The table below summarizes the maturity analysis of the Group’s financial liabilities, based on remaining 
undiscounted contractual obligations as of 31 December 2018’ Subject-to-notice repayments are treated as if notice were 
to be given immediately. However, the Group expects that many customers will not request repayment on the earliest date 
the Group could be required to pay and the table does not reflect the expected cash flows indicated by the Group’s deposit 
retention history.

The maturity analysis of financial liabilities as of 31 December 2018 is as follows:

In thousands of GEL

Liabilities
Due to Credit institutions 
Customer accounts – individuals
Customer accounts – other
Other financial liabilities
Subordinated debt
Debt securities in issue
Gross settled forwards
Performance guarantees 
Financial guarantees 
Other credit related commitments

Less than 
3 months

From 3 to 
12 months

From 
12 months to  
5 years

Over
5 years

Total

950,084
3,152,851
3,821,862
77,522
5,267
366
567,259
119,959
9,932
769,863

372,517  1,909,587 
628,831
 137,275 
-
 388,594 
 -   
 -   
 671,333 
 51,337 
-

1,408,710
208,250
21,192
71,519
13,847
16,008
349,354
44,703
-

27,397

 187,454  3,419,642
5,217,789
 195,007  4,362,394
98,714 
 1,053,577 
 14,213 
 583,267 
 1,195,812 
 105,972 
769,863

-
 588,197 
 -   
 -   
 55,166 
 -   
-

Total potential future payments for financial obligations

9,474,965  2,506,100

3,786,957  1,053,221  16,821,243

The maturity analysis of financial liabilities as of 31 December 2017 is as follows:

In thousands of GEL

Liabilities
Due to Credit institutions 
Customer accounts – individuals
Customer accounts – other
Other financial liabilities
Subordinated debt
Debt securities in issue
Gross settled forwards
Performance guarantees 
Financial guarantees 
Other credit related commitments

Less than 
3 months

From 3 to 
12 months

From 
12 months to  
5 years

1,142,865
2,532,039
3,068,027
 82,685 
5,060
504
176,822
55,914
52,256
728,178

418,613
1,378,835
192,852
 8,808 
74,191
8,814
5,509
241,460
122,014
-

1,167,970
522,104
133,236
 260 
198,042
13,687
-
306,788
74,457
-

Over
5 years

151,417
40,727
80,976
-
346,703
-
-
8,135
155
-

Total

2,880,865
4,473,705
3,475,091
91,753
623,996
23,005
182,331
612,297
248,882
728,178

Total potential future payments for financial obligations

 7,844,350 

 2,451,096 

2,416,544

628,113 13,340,103

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

271
271

36 FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED
The maturity analysis of financial liabilities as of 31 December 2016 is as follows:

In thousands of GEL

Liabilities
Due to Credit institutions 
Customer accounts – individuals
Customer accounts – other
Other financial liabilities
Subordinated debt
Debt securities in issue
Gross settled forwards
Performance guarantees 
Financial guarantees 
Other credit related commitments

Less than 
3 months

From 3 to 
12 months

From 
12 months to  
5 years

837,188
2,147,015
2,287,043
46,971
4,853
616
16,084
60,552
117,994
449,110

310,447
1,284,067
238,551
2,883
29,510
6,584
3,641
154,616
102,311
-

1,103,959
360,609
134,293
1,144
238,224
22,745
369
210,595
50,657
-

Over
5 years

168,271
39,578
74,180
-   
360,551
-
-
845
140
-

Total

2,419,865
3,831,269
2,734,067
50,998
633,138
29,945
20,094
426,608
271,102
449,110

Total potential future payments for financial obligations

5,967,426

2,132,610

2,122,595

643,565 10,866,196

The undiscounted financial liability analysis gap does not reflect the historical stability of the current accounts. Their liquidation 
has historically taken place over a longer period than the one indicated in the tables above. These balances are included in 
amounts due in less than three months in the tables above. 

Term Deposits included in the customer accounts are classified based on remaining contractual maturities, according to the 
Georgian Civil Code, however, individuals have the right to withdraw their deposits prior to maturity if they partially or fully 
forfeit their right to accrued interest and the Group is obliged to repay such deposits upon the depositor’s demand. Based 
on the Bank’s deposit retention history, the management does not expect that many customers will require repayment on 
the earliest possible date; accordingly, the table does not reflect the management’s expectations as to actual cash outflows.

The  Group  does  not  use  the  above  undiscounted  maturity  analysis  to  manage  liquidity.  Instead,  the  Group  monitors  the 
liquidity gap analysis based on the expected maturities. In particular, the customers’ deposits are distributed in the given 
maturity gaps following their behavioural analysis. 

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TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED36 FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED
Maturity analysis (continued). As of 31 December 2018 the analysis by expected maturities may be as follows:

In thousands of GEL

Assets
Cash and cash equivalents
Due from other banks
Mandatory cash balances with National Bank of Georgia
Loans and advances to customers
Investment securities measures at fair value through OCI
Bonds carried at amortised cost
Finance lease receivables
Other financial assets

Total financial assets

Liabilities
Due to Credit institutions
Customer accounts
Debt securities in issue
Other financial liabilities
Subordinated debt

Total financial liabilities

Credit related commitments and performance guarantees
Performance guarantees
Financial guarantees
Other credit related commitments
Credit related commitments and performance guarantees 

Less than 
3 months

From 3 to 
12 months

From 1 to 5 
Years

Over
5 years

Total

 1,166,911 
 27,153 
 1,422,809 
1,090,521
 1,005,239 
 119,489 
 31,133 
 131,586 

 -   
 11,075 
 -   
2,056,149
 -   
 92,877 
 56,432 
 34,268 

 -   
 9,088 
 -   
4,152,436
 -   
 368,843 
 113,087 
 1,664 

 -   
 -   
 -   

 1,166,911 
 47,316 
 1,422,809 
2,739,346  10,038,452 
 1,005,239 
 654,203 
 203,802 
 167,518 

 -   
 72,994 
 3,150 
 -   

4,994,841

2,250,801

4,645,118

2,815,490  14,706,250 

 933,511 
 997,594 
 112 
 77,522 
 3,048 

 271,993 
 128,395 
 13,231 
21,192
 23,246 

 1,653,575 
 -   
 -   
 -   
 182,986 

 172,424 
 8,226,153 
 -   
 -   
 441,639 

 3,031,503 
 9,352,142 
 13,343 
98,714
 650,919 

 2,011,787 

458,057 

 1,836,561 

 8,840,216   13,146,621 

 4,393 
 5,424 
 103,029 
112,846

 -   
 -   
 -   
 -   

 -   
 -   
 -   
 -   

 -   
 -   
 -   
 -   

 4,393 
 5,424 
 103,029 
112,846

Net liquidity gap as of 31 December 2018

 2,870,208 

 1,792,744 

 2,808,557   (6,024,726)

 1,446,783 

Cumulative gap as of 31 December 2018

2,870,208

4,662,952

7,471,509

1,446,783

The management believes that the Group has sufficient liquidity to meet its current on- and off-balance sheet obligations. 

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

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36 FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED
 As of 31 December 2017 the analysis by expected maturities may be as follows:

In thousands of GEL

Assets
Cash and cash equivalents
Due from other banks
Mandatory cash balances with National Bank of Georgia
Loans and advances to customers
Investment securities available for sale
Bonds carried at amortised cost
Finance lease receivables
Other financial assets

Total financial assets

Liabilities
Due to Credit institutions
Customer accounts
Debt securities in issue
Other financial liabilities
Subordinated debt

Total financial liabilities

Credit related commitments and performance guarantees
Performance guarantees
Financial guarantees
Other credit related commitments
Credit related commitments and performance guarantees 

Less than 
3 months

From 3 to 
12 months

From 1 to 5 
Years

Over
5 years

1,431,477
32,845
1,033,818
1,031,608
657,938
81,859
22,896
110,604

-
3,071
-
1,767,797
-
105,956
38,526
22,207

-
3,727
-
3,438,180
-
216,177
82,414
13,333

-
-
-
2,087,768
-
45,546
-
-

Total

1,431,477
39,643
1,033,818
8,325,353
657,938
449,538
143,836
146,144

4,403,045

1,937,557

3,753,831

2,133,314 12,227,747

1,137,076
844,123
47
82,685
3,471

351,381
136,821
7,778
8,808
49,694

990,480
-
12,870
260
97,372

141,777
6,835,873
-
-
276,251

2,620,714
7,816,817
20,695
91,753
426,788

2,067,402

554,482

1,100,982

7,253,901 10,976,767

 2,067 
 8,239 
105,268
115,574

-
-
-
-

-
-
-
-

-
-
-
-

 2,067 
 8,239 
105,268
115,574

Net liquidity gap as of 31 December 2017

2,220,069

1,383,075

2,652,849 (5,120,587)

1,135,406

Cumulative gap as of 31 December 2017

2,220,069

3,603,144

6,255,993

1,135,406

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TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED36 FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED
Maturity analysis (continued). As of 31 December 2016 the analysis by expected maturities may be as follows:

In thousands of GEL

Assets
Cash and cash equivalents
Due from other banks
Mandatory cash balances with National Bank of Georgia
Loans and advances to customers
Investment securities available for sale
Bonds carried at amortised cost
Finance lease receivables
Other financial assets

Total financial assets

Liabilities
Due to Credit institutions
Customer accounts
Debt securities in issue
Other financial liabilities
Subordinated debt

Total financial liabilities

Credit related commitments and performance guarantees
Performance guarantees
Financial guarantees
Other credit related commitments
Credit related commitments and performance guarantees 

Less than 3 
months

From 3 to 
12 months

From 1 to 5 
Years

Over
5 years

945,180
4,417
990,642
1,119,128
430,703
123,763
18,770
64,328

-
5,210
-
1,481,095
-
94,250
30,600
10,595

-
5,544
-
2,949,227
-
128,201
45,661
19,704

-
9,554
-
1,584,252
-
26,742
-
-

Total

945,180
24,725
990,642
7,133,702
430,703
372,956
95,031
94,627

3,696,931

1,621,750

3,148,337

1,620,548 10,087,566

796,148
723,340
145
46,971
3,333

260,046
154,513
5,277
2,883
4,893

986,857
-
18,086
1,144
125,174

154,526
5,577,096
-
-
234,981

2,197,577
6,454,949
23,508
50,998
368,381

1,569,937

427,612

1,131,261

5,966,603

9,095,413

2,635
8,049
45,854
56,538

-
-
-
-

-
-
-
-

-
-
-
-

2,635
8,049
45,854
56,538

Net liquidity gap as of 31 December 2016

2,070,456

1,194,138

2,017,076 (4,346,055)

935,615

Cumulative gap as of 31 December 2016

2,070,456

3,264,594

5,281,670

935,615

In order to assess the possible outflow of the bank’s customer accounts management applied value-at-risk analysis. VAR as 
of December 2018 equaled 10.9% (2017: 12.3%; 2016: 13.6%). The statistical data was used on the basis of a holding period 
of one month for a look-back period of five years with a confidence level of 99%. The value at risk analysis was performed 
for the following maturity gaps: (0-1 months), (0-3 months), (0-6 months) and (0-12 months), based on which the maximum 
percentage of deposits’ outflow was calculated.

Management believes that in spite of a substantial portion of customers’ accounts being on demand, diversification of these 
deposits by number and type of depositors, and the past experience of the Group would indicate that these customer accounts 
provide a long-term and stable source of funding for the Group. Moreover, the Group’s liquidity risk management includes 
estimation of maturities for its current deposits. The estimate is based on statistical methods applied to historic information 
on the fluctuations of customer account balances.

Operating environment. Most of the Group’s business is based in Georgia. Emerging economies, such as Georgia’s, are subject 
to rapid change and are vulnerable to global market conditions and economic downturns. As a consequence, operations in 
Georgia may be exposed to certain risks that are not typically associated with those in developed markets. Nevertheless, over 
the last few years the Georgian government has embarked on a number of civil, criminal, tax, administrative and commercial 
reforms  that  have  positively  affected  the  overall  investment  climate  of  the  country.  Today  Georgia  has  an  international 
reputation  as  a  country  with  a  favourable  investment  environment.  Georgia  continued  to  progress  in  the  report  “Doing 
Business 2019” by the World Bank (WB) and International Financing Corporation (IFC), ranking as the 6th easiest country in 
the world to do business (out of 190), up by 7 steps compared to the previous year rankings. The country improved its ranking 
in almost all categories, confirming its position as regional leader and outperforming most of the EU economies. Georgia 
also boasts low  corruption levels, a low tax burden, and  high  transparency of its institutions according to the number of 
surveys by international institutions. The domestic economic environment remains stable and the banking sector continues 
to grow, supported by broader macroeconomic stability and attractive business climate. As a result of strong macroeconomic 
performance,  diversified  sources  of  inflows  and  prudent  macroeconomic  policies,  on  February  22,  2019  Fitch  Ratings 

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TBC BANK annual report and accounts 2018

275
275

36 FINANCIAL AND OTHER RISK MANAGEMENT CONTINUED

upgraded Georgia’s sovereign credit rating from ‘BB-’ to ‘BB’ with stable outlook.

GDP growth stood at 4.8% YoY in 2018, per initial estimates of Geostat. The growth was broad-based across different sectors 
of the economy. Based on 9m quarterly released figures, 4.8% higher value added YoY was mostly driven by trade and repairs 
(+5.7% YoY), real estate (+12.7% YoY), transport and communications (+6.8% YoY), financial intermediation (+15.8% YoY) and 
hotels and restaurants (+7.3% YoY). The construction sector declined by 3.8% YoY over the same period, reflecting one-off 
factors related to the several large-scale infrastructure projects as well as slowdown in public spending.

The growth of inflows of exports, tourism and remittances remained strong in H1 2018 (+26.4% YoY in USD terms). Following 
the economic difficulties in Turkey, sanctions on Iran, and RUB weakness, the growth of inflows slowed in the second half of 
2018 (+14.6% YoY), but still remained solid. As for the full year of 2018, the growth of total inflows amounted to 19.4 % YoY. 
CA balance continues to improve. Over the last four quarters ending Q3 2018 CA deficit to GDP ratio stood at 8.3% compared 
to the 8.8% in 2017. Improvement in CA deficit mostly reflects several factors, including continued positive trend in external 
inflows, normalization of FDI related imports as well as low fiscal spending. As a result of the improvement trend and strong 
seasonal effect, in Q3 2018 CA turned even     to surplus at 0.3% of GDP.

FDI inflows declined by 27.2% YoY in 9m 2018 mostly reflecting one-offs related to the finalization of the BP’s South Caucasus 
Pipeline Extension project.1  From the sectors perspective, the decline was most pronounced in transport and communications 
(-70.6% YoY) and construction sectors, both to be primarily explained by the finalization of BP’s project mentioned above. FDI 
inflows also declined in real estate (-47.8% YoY) and hotels and restaurants (-11.1% YoY) sector. At the same time, FDI inflows 
went up in manufacturing (+61.2% YoY), mining (+38.1% YoY), financial (+31.1% YoY) and energy (+30.1% YoY) sectors. FDI 
inflows remain the major source of financing for the CA deficit.

Fiscal policy remained contractionary throughout the year. Although the budget deficit amounted to an estimated 2.6% of 
GDP in 2018, the spending was concentrated mostly by the end of the year and primarily reflected the advance payments 
on infrastructure projects. The full impact of the spending on growth will be materialized later in coming months with the 
strongest effect likely in Q2 2019.

Loan growth remained solid in 2018 with the total bank loan portfolio expanding by 17.2% YoY at constant exchange rate. 
Lending was strong across the business as well as retail segments, albeit, sharp slowdown in non-mortgage retail lending 
was notable since the introduction of the regulation on unsecured lending in May 2018.

Annual CPI inflation was around the targeted level of 3% in 2018 with 4.3% in January and gradually declining to 1.5% by the 
end of 2018. The NBG decreased policy rate by 0.25 PP from 7.25% to 7.00% in July 2018. The central bank continued the 
normalization of the monetary policy in 2019 as well, cutting the policy rate by another 0.25 pp to 6.75% in January 2019.  
According to the announcement following the latest monetary policy committee meeting, NBG is expected to continue to 
normalize the policy stance at a slow pace, depending on the domestic demand as well as the external sector developments.

On the back of higher inflows, lower oil prices and likely weaker domestic demand, NBG continued to refill international 
reserves and purchased 65 mln USD in December, equivalent to an estimated 4.0% of the same month GDP. Overall, in 2018 
NBG made 17 interventions and purchased 197.5 mln USD – an estimated 1.2% of GDP.

As for the exchange rates, as of the end of December 2018 GEL nominal exchange rate weakened against USD by 3.3% YoY 
and appreciated against EUR by 1.1% YoY. Over the same period, GEL nominal effective exchange rate appreciated by 8.0% 
while real effective exchange rate appreciation stood at 4.6%.

37 MANAGEMENT OF CAPITAL
The Group’s objectives in terms of capital management are to maintain appropriate levels of capital to support the business 
strategy, meet regulatory and stress testing-related requirements and safeguard the Group’s ability to continue as a going 
concern. Additionally, the Group’s capital management objectives entail ensuring that the Bank complies with the capital 
requirements  set  by  the  Basel  Capital  Accord  1988  capital  adequacy  ratios  as  stipulated  by  borrowing  agreements.  The 
compliance with capital adequacy ratios set by the NBG is monitored monthly with the reports outlining their calculation and 
are reviewed and signed by the Bank’s CFO and Deputy CFO.

The Bank and the Group complied with all its internally and externally imposed capital requirements throughout 2016, 2017 
and 2018.

1  https://www.bp.com/en_ge/bp-georgia/about-bp/bp-in-georgia/south-caucasus-pipeline--scp-.html

276
276

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED37 MANAGEMENT OF CAPITAL CONTINUED

In December 2017, the NBG has introduced updated capital framework that is more compliant with Basel III guidelines. Under 
updated capital framework capital requirements are divided into Pillar 1 and Pillar 2 buffers. Details regarding the capital 
buffers are outlined below: 

  The capital conservation buffer (which was incorporated in minimum capital requirements) is separated and set at 2.5%;
  A systemic risk buffer will be introduced for systematically important banks over the 4 years period; A systemic risk buffer 

as of December 2018 equals to 1%;

  A countercyclical capital buffer is set at 0%;
  A currency induced credit risk (CICR) buffer replaced conservative weighting for un-hedged FX loans denominated in foreign 

currencies;

  Concentration buffer for sectoral and single borrower exposure will be introduced; 
  The need for the net stress buffer will be assessed based on stress testing results provided by the Group;
  A General Risk-assessment Programme (GRAPE) buffer defined by the regulator, is applied based on the Bank’s specific risks.

In addition, based on the updated methodology, specific PTI (payment to income) and LTV (loan to value) thresholds were 
introduced. For the exposures which do not fall into pre-defined limits for PTI and LTV ratios, higher risk weights were applied.

NBG Basel II Capital adequacy ratio
Both, Tier 1 and Total capital adequacy ratios are calculated based on the Basel III methodology introduced by NBG. The 
details are described on page 277. 

The table below presents the capital adequacy ratios as well as minimum requirements set by the NBG. 

In thousands of GEL

Tier 1 Capital
Tier 2 Capital

Regulatory capital

Risk-weighted Exposures
Credit Risk Weighted Exposures
Risk Weighted Exposures for Market Risk 
Risk Weighted Exposures for Operational Risk

Total Risk-weighted Exposures

Minimum Tier 1 ratio
Tier 1 Capital adequacy ratio

Minimum total capital adequacy ratio
Total Capital adequacy ratio

2018

2017

1,678,716
672,553

1,437,218
448,069

2,351,269

1,885,287

11,458,497
179,381
1,516,993

9,754,146
28,802
970,241

13,154,871

10,753,189

11.8%
12.8%

16.7%
17.9%

10.3%
13.4%

12.9%
17.5%

The breakdown of the Bank’s assets into the carrying amounts based on NBG accounting rules and relevant risk-weighted 
exposures as of 31 December 2017 are given in the tables below:

In thousands of GEL

Cash, cash equivalents, Interbank Deposits and Securities
Gross Loans and accrued interests
Repossessed assets
Fixed assets and intangible assets
Other assets
minus general provision, penalty and interest provision
Total 
Total Off-balance
Market Risk
Operational Risk

Total Amount

2018

Carrying Value

RW amount

4,181,199
9,206,646
46,755
508,582
1,428,945
(37,705)
15,334,422
2,694,174
179,381
809,063

1,625,289
7,203,609
46,755
287,403
1,639,128
(37,705)
10,764,479
694,018
179,381
1,516,993

19,017,040

13,154,871

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

277
277

37 MANAGEMENT OF CAPITAL CONTINUED

In thousands of GEL

Cash, cash equivalents, Interbank Deposits and Securities
Gross Loans and accrued interests
Repossessed assets
Fixed assets and intangible assets
Other assets
minus general provision, penalty and interest provision
Total 
Total Off-balance
Market Risk
Operational Risk

Total Amount

2017

Carrying Value

RW amount

3,510,760
 8,233,132 
 58,530 
 437,878 
 553,176 
 (30,862)
 12,762,614 
 1,919,565 
 28,802 
 517,462 

1,275,017
 6,798,464 
 58,530 
 264,768 
 713,096 
 (30,862)
9,079,013
 675,133 
 28,802 
 970,241 

15,228,443    10,753,189

For year ended 31 December 2016 under the NBG Basel II/III requirements, the Bank calculated its capital requirements and 
risk weighted assets separately for Pillar 1. The NBG provided detailed instructions of Pillar 1 calculations. The reporting 
started at the end of 2013. The composition of the Bank’s capital calculated in accordance with Basel II (Pillar I) is as follows: 

In thousands of GEL

Tier 1 Capital
Tier 2 Capital

Regulatory capital

Risk-weighted Exposures
Credit Risk Weighted Exposures
Risk Weighted Exposures for Market Risk 
Risk Weighted Exposures for Operational Risk

Total Risk-weighted Exposures

Minimum Tier 1 ratio
Tier 1 Capital adequacy ratio

Minimum total capital adequacy ratio
Total Capital adequacy ratio

2016

1,041,270
380,751

1,422,021

9,399,140
45,689
576,628

10,021,457

8.5%
10.4%

10.5%
14.2%

The breakdown of the Bank’s assets into the carrying amounts based on NBG accounting rules and relevant risk-weighted 
exposures as of 31 December 2016 is given in the table below:

In thousands of GEL

Cash, cash equivalents, Interbank Deposits and Securities
Gross Loans and accrued interests
Repossessed assets
Fixed assets and intangible assets
Other assets
minus general provision, penalty and interest provision
Total 
Total Off-balance
Market Risk
Operational Risk

Total Amount

278
278

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

2016

Carrying Value

RW amount

2,397,259
5,771,369
46,441
328,184
647,261
(45,534)
9,144,980
978,221
45,689
403,640

1,086,262
7,149,145
46,441
273,176
536,747
(45,534)
9,046,237
352,903
45,689
576,628

10,572,530

10,021,457

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED37 MANAGEMENT OF CAPITAL CONTINUED
Capital adequacy ratio under Basel Capital Accord 1988
The  Group  and  the  Bank  are  also  subject  to  minimum  capital  requirements  established  by  covenants  stated  in  loan 
agreements. These requirements include capital adequacy levels calculated in accordance with the requirements of the Basel 
Accord, as defined in the International Convergence of Capital Measurement and Capital Standards (updated April 1998) and 
Amendment to the Capital Accord to incorporate market risks (updated November 2005), commonly known as Basel I. The 
composition of the Group’s capital calculated in accordance with Basel Accord is as follows:

In thousands of GEL

Tier 1 capital
Share capital
Retained earnings and disclosed reserves
Less: Goodwill
Non-controlling interest
Total tier 1 capital
Tier 2 capital
Revaluation reserves
General Reserve
Subordinated debt (included in tier 2 capital)
Total tier 2 capital

Total capital

Credit risk weighted assets (including off-balance obligations)
Less: General Reserve
Market Risk
Total Risk-weighted assets 

Minimum Tier 1 ratio
Tier 1 Capital adequacy ratio

Minimum total capital adequacy ratio
Total Capital adequacy ratio

2018

2017

 2016

542,204
1,509,990
(29,459)
527
2,023,262

58,995
129,739
548,508
737,242

524,807
1,254,331
(26,892)
4,735
1,756,981

64,489
109,372
355,944
529,805

524,778
983,387
(26,892)
4,383
1,485,656

59,240
88,300
323,087
470,627

2,760,504

2,286,786

1,956,283

10,379,124
(204,391)
210,916
10,385,649

8,749,752
(118,492)
40,803
8,672,063

7,064,035
(136,721)
46,484
6,973,798

4.0%
19.5%

8.0%
26.6%

4.0%
20.3%

8.0%
26.4%

4.0%
21.3%

8.0%
28.1%

Following the Basel I guidelines the General Reserve is defined by the management as the minimum among the following:

a) IFRS provisions created on loans without impairment trigger event;
b) 2% of loans without impairment trigger event;
c) 1.25% of total RWA (Risk Weighted Assets).

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

279
279

37 MANAGEMENT OF CAPITAL CONTINUED
The breakdown of the Group’s assets into the carrying amounts and relevant risk-weighted exposures as of the end of 2018, 
2017, 2016 are provided in the tables below: 

In thousands of GEL
Risk weighted Exposures

Cash and other cash equivalents, mandatory cash balances with the NBG, due from other banks, 
investment securities measured at FVOCI
Gross loans and accrued interests 
Repossessed assets
Fixed assets and intangible assets
Other assets
Total 
Total Off-balance
Less: Loan loss provision minus General Reserve
Market Risk

Total Amount

In thousands of GEL
Risk weighted Exposures

Cash and other cash equivalents, mandatory cash balances with the NBG, due from other banks, 
investment securities measured at FVOCI
Gross loans and accrued interests 
Repossessed assets
Fixed assets and intangible assets
Other assets
Total 
Total Off-balance
Less: Loan loss provision minus General Reserve
Market Risk

Total Amount

In thousands of GEL
Risk weighted Exposures

Cash and other cash equivalents, mandatory cash balances with the NBG, due from other banks, 
investment securities measured at FVOCI
Gross loans and accrued interests 
Repossessed assets
Fixed assets and intangible assets
Other assets
Total 
Total Off-balance
Less: Loan loss provision minus General Reserve
Market Risk

Total Amount

2018

Carrying Value

RW amount

4,285,970
 10,372,582 
 124,643 
504,035
499,747
15,786,977
2,674,697
(204,391)
210,916

244,844
 8,281,144 
 124,643 
 474,576 
 499,747 
 9,624,954 
  754,170
 (204,391)
 210,916 

18,468,199   10,385,649

2017

Carrying Value

RW amount

 3,609,132 
 8,553,217 
116,809
476,027
409,876
13,165,061
1,907,457
(118,492)
40,803

 214,353 
 6,885,960 
116,809
449,136
409,876
8,076,134
673,618
(118,492)
40,803

14,994,829

8,672,063

2016

Carrying Value

RW amount

2,762,892
7,358,725
90,873
401,174 
373,118 
10,986,782 
1,290,813
(136,721)
46,484

133,527
5,609,312 
 90,873
374,282 
373,118 
6,581,112 
482,923
(136,721)
46,484

12,187,358

6,973,798

280
280

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED38. CONTINGENCIES AND COMMITMENTS
Legal proceedings. When determining the level of provision to be set up with regards to such claims, or the amount (not 
subject  to  provisioning)  to  be  disclosed  in  the  financial  statements,  the  management  seeks  both  internal  and  external 
professional advice. The management believes that the provision recorded in these financial statements is adequate and 
the amount (not subject to provisioning) need not be disclosed as it will not have a material adverse effect on the financial 
condition or the results of future operations of the Group.

Tax legislation. Georgian and Azerbaijani tax and customs legislation is subject to varying interpretations, and changes, which 
can occur frequently. The management’s interpretation of the legislation as applied to the Group’s transactions and activity 
may be challenged by the relevant authorities. Fiscal periods remain open to review by the authorities in respect of taxes for 
five calendar years preceding the review period. To respond to the risks, the Group has engaged external tax specialists to 
carry out periodic reviews of Group’s taxation policies and tax filings. The Group’s management believes that its interpretation 
of the relevant legislation is appropriate and the Group’s tax and customs positions will be sustained. Accordingly, as of 31 
December 2018, 2017 and 2016 no provision for potential tax liabilities has been recorded.

Operating lease commitments. Where the Group is the lessee, as of 31 December 2018, the future minimum lease payments 
under non-cancellable operating leases over the next year amounted to GEL 11,022 thousand (31 December 2017: 6,479 
thousand; 31 December 2016: 5,016 thousand). 

Compliance with covenants. The Group is subject to certain covenants primarily related to its borrowings. Non-compliance 
with  such  covenants  may  result  in  negative  consequences  for  the  Group  including  growth  in  the  cost  of  borrowings  and 
declaration of default. The Group was in compliance with all covenants as of 31 December 2018. In April 2017, the group had 
breached one of the covenants with a foreign financial institution lender. The group has obtained the waiver from the financial 
institution in June 2017, whereby the breach was retrospectively waived. As of 31 December 2016, TBC Kredit had breached 
certain borrowing covenants agreed with foreign financial institution lenders. The major reason for the breach was drastic 
devaluation of Azerbaijani Manat in February and December 2015. The Group was in compliance with all other covenants as 
of 31 December 2017 and 31 December 2016.

Credit related commitments and financial guarantees. The primary purpose of these instruments is to ensure that funds 
are available to a customer as required. Financial guarantees and standby letters of credit, which represent the irrevocable 
assurances that the Group will make payments in the event that a customer cannot meet its obligations to third parties, carry 
the same credit risk as loans. Documentary and commercial letters of credit, that are written undertakings by the Group on 
behalf of a customer authorising a third party to draw drafts on the Group up to a stipulated amount under specific terms and 
conditions, are collateralised by the underlying shipments of goods to which they relate or cash deposits and therefore carry 
less risk than a direct borrowing.

Commitments to extend credit represent unused portions of authorisations to prolong credit in the form of loans, guarantees 
or letters of credit. With respect to credit risk on commitments to extend credit, the Group is potentially exposed to a loss 
in an amount equal to the total unused commitments. However, the likely amount of loss is lower than the total unused 
commitments since most commitments to extend credit are contingent upon customers maintaining specific credit standards. 
The Group monitors the term to maturity of credit related commitments because longer-term commitments generally have 
a greater degree of credit risk than shorter-term ones.

Outstanding credit related commitments are as follows:

In thousands of GEL
Undrawn credit lines
Letters of credit issued
Financial guarantees issued
Total credit related commitments (before credit loss allowance)
Credit loss allowance for credit related commitments
Total credit related commitments

2018
769,863
105,972
-
875,835
(5,424)
870,411

2017
728,178
106,919
141,963
977,060
(8,239)
968,821

2016
449,110
154,842
116,260
720,212
(8,049)
712,163

The  total  outstanding  contractual  amount  of  undrawn  credit  lines,  letters  of  credit,  and  guarantees  does  not  necessarily 
represent future cash requirements, as these financial instruments may expire or terminate without being funded. Non-
cancellable commitments as of 31 December 2018 were GEL 344,360 thousand (2017: GEL 389,148 thousand; 2016: GEL 
169,831 thousand).

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

281
281

38. CONTINGENCIES AND COMMITMENTS CONTINUED
Performance guarantees. Performance guarantees are contracts that provide compensation in case of another party fails 
to perform a contractual obligation. Such contracts do not transfer credit risk. The risk under the performance guarantee 
contracts is the possibility that the insured event occurs (i.e.: the failure to perform the contractual obligation by another 
party). The key risks the Group faces are significant fluctuations in the frequency and severity of payments incurred on such 
contracts, relative to expectations.

Fair value of credit related commitments were GEL 5,424 thousand as of 31 December 2018 (2017: GEL 8,239 thousand; 
2016: GEL 8,049 thousand). Total credit related commitments and performance guarantees are denominated in currencies 
as follows:

Capital expenditure commitments. As of 31 December 2018, the Group has contractual capital expenditure commitments 
amounting to GEL 12,210 thousand (2017: 7,816 thousand; 2016: 5,665 thousand).

In thousands of GEL
Georgian Laris
US Dollars
Euros
Other
Total

2018
853,965
955,829
218,091
43,762
2,071,647

2017
618,544
734,970
166,304
69,539
1,589,357

2016
409,498
545,621
101,892
89,809
1,146,820

282
282

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED39. NON-CONTROLLING INTEREST
The following table provides information about each subsidiary with a non-controlling interest as of 31 December 2018: 

In thousands of GEL
TBC Bank JSC including:

TBC Leasing JSC
TBC Kredit LLC*
United Financial Corporation JSC
BG LLC**

Proportion of non-controlling 
interest’s voting rights held 
0.12%
0.39%
-
1.33%
-

Profit attributable to 
non-controlling interest
2,357
26
251
59
(88)

Accumulated non-controlling 
interest in the subsidiary
3,062
96
-
517
-

*In 2018 the Group purchased remaining 25% shareholding from TBC Kredit LLC shareholders and became 100% owner of the company.

**In 2018 the Group obtained de-facto control over BG LLC and the total return from the subsidiary have been attributable to the NCI.

The summarised financial information of these subsidiaries was as follows as of 31 December 2018:

In thousands of GEL

TBC Bank JSC
TBC Leasing JSC
TBC Kredit LLC
United Financial 
Corporation JSC
BG LLC

Current 
assets

Non-current 
assets

Current 
liabilities

Non-current 
liabilities

Total 
comprehensive 

Revenue

Profit

income Cash flows 

 7,421,134 
 160,619 
 19,639 

 8,031,716 
 128,610 
 14,987 

 9,955,303 
 138,582 
13,961

 3,385,828
 126,954 
  10,813

1,066,089 433,051
6,585
1,836

26,998
3,177

448,749 (264,368)
10,773
(1,622)

6,585
1,836

 8,711 
 8,964 

6,646 
 1 

 3,284 
 60 

-
 8,993 

12,401
123

4,427
(88)

4,427
(88)

(438)
63

The following table provides information about each subsidiary with a non-controlling interest as of 31 December 2017:

In thousands of GEL
TBC Bank JSC including:

TBC Leasing JSC
TBC Kredit LLC
United Financial Corporation JSC

Proportion of non-controlling 
interest’s voting rights held 
1.33%
0.39%
25%
1.33%

Profit/(loss) attributable to 
non-controlling interest
5,518
14
275
63

Accumulated non-controlling 
interest in the subsidiary
29,255
70
4,165
500

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

283
283

39. NON-CONTROLLING INTEREST CONTINUED
The summarised financial information of these subsidiaries was as follows as of 31 December 2017:

In thousands of GEL

TBC Bank JSC
TBC Leasing JSC
TBC Kredit LLC
United Financial 
Corporation JSC

Current 
assets

Non-current 
assets

Current 
liabilities

Non-current 
liabilities

Revenue

Profit/
(loss)

Total 
comprehensive 
income/
(expense)

6,490,075
111,169
19,771

6,447,122
87,928
20,319

8,830,604
95,988
11,858

2,258,231
85,262
20,636

850,450 362,429
3,436
1,098

15,236
5,172

367,678
3,436
1,098

Cash flows 

466,249
2,450
(3,631)

6,353

5,136

1,255

45

12,708

4,733

4,733

40

The following table provides information about each subsidiary with non-controlling interest as of 31 December 2016:

In thousands of GEL
TBC Bank JSC including:

TBC Leasing JSC
TBC Kredit LLC
United Financial Corporation JSC

Proportion of non-controlling 
interest’s voting rights held 
1.52%
0.39%
25%
1.34%

Profit/(loss) attributable to 
non-controlling interest
(887)
9
(2,865)
50

Accumulated non-controlling 
interest in the subsidiary
28,264
56
3,890
436

The summarised financial information of these subsidiaries was as follows as of 31 December 2016:

In thousands of GEL

TBC Bank JSC
TBC Leasing JSC
TBC Kredit LLC
United Financial 
Corporation JSC

Current 
assets

Non-current 
assets

Current 
liabilities

Non-current 
liabilities

Revenue

Profit/
(loss)

Total 
comprehensive 
income/
(expense)

5,492,825
71,484
20,649

5,268,934
49,140
19,458

7,105,314
54,930
16,034

2,084,656
51,283
17,867

679,912 302,491
2,316
8,367 (11,461)

11,566

303,031
2,316
(11,461)

Cash flows 

224,421
(5,425)
(4,291)

9,271

5,800

9,114

45

11,979

3,737

3,737

(1,243)

284
284

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED40. OFFSETTING FINANCIAL ASSETS AND FINANCIAL LIABILITIES 
As of 31 December 2018, financial instruments subject to offsetting, enforceable master netting and similar arrangements 
were as follows:

Gross amounts 
before offsetting 
in the statement of 
financial position

Gross amounts 
set off in the 
statement 
of financial 
position 

Net amount after 
offsetting in the 
statement of 
financial position

Amounts subject to 
master netting and similar 
arrangements not set off in the 
statement of financial position
Cash collateral 
received

Financial 
instruments

Net amount of 
exposure

(a)

(b)

(c) = (a) - (b)

(d)

(e)

(c) - (d) - (e)

17,544

3,154

14,390

17,544

3,154

14,390

21,426

3,154

18,272

21,426

3,154

18,272

-

-

-

-

-

-

-

-

14,390

14,390

18,272

18,272

In thousands of GEL
ASSETS
Other financial assets:
- Receivables on credit card 
services and money transfers

TOTAL ASSETS SUBJECT TO 
OFFSETTING, MASTER NETTING 
AND SIMILAR ARRANGEMENT
LIABILITIES
Other financial liabilities:
- Payables on credit card 
services and money transfers

TOTAL LIABILITIES SUBJECT TO 
OFFSETTING, MASTER NETTING 
AND SIMILAR ARRANGEMENT

As of 31 December 2017, financial instruments subject to offsetting, enforceable master netting and similar arrangements 
were as follows:

Gross amounts 
before offsetting 
in the statement of 
financial position

Gross amounts 
set off in the 
statement 
of financial 
position 

Net amount after 
offsetting in the 
statement of 
financial position

Amounts subject to 
master netting and similar 
arrangements not set off in the 
statement of financial position
Cash collateral 
received

Financial 
instruments

Net amount of 
exposure

(a)

(b)

(c) = (a) - (b)

(d)

(e)

(c) - (d) - (e)

29,308

2,605

26,703

29,308

2,605

26,703

12,964

2,605

10,359

12,964

2,605

10,359

-

-

-

-

-

-

-

-

26,703

26,703

10,359

10,359

In thousands of GEL
ASSETS
Other financial assets:
- Receivables on credit card 
services and money transfers

TOTAL ASSETS SUBJECT TO 
OFFSETTING, MASTER NETTING 
AND SIMILAR ARRANGEMENT
LIABILITIES
Other financial liabilities:
- Payables on credit card 
services and money transfers

TOTAL LIABILITIES SUBJECT TO 
OFFSETTING, MASTER NETTING 
AND SIMILAR ARRANGEMENT

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

285
285

40. OFFSETTING FINANCIAL ASSETS AND FINANCIAL LIABILITIES CONTINUED
As of 31 December 2017, financial instruments subject to offsetting, enforceable master netting and similar arrangements 
were as follows:

Gross amounts 
before offsetting 
in the statement of 
financial position

Gross amounts 
set off in the 
statement 
of financial 
position 

Net amount after 
offsetting in the 
statement of 
financial position

Amounts subject to 
master netting and similar 
arrangements not set off in the 
statement of financial position
Cash collateral 
received

Financial 
instruments

Net amount of 
exposure

(a)

(b)

(c) = (a) - (b)

(d)

(e)

(c) - (d) - (e)

26,959

2,158

24,801

26,959

2,158

24,801

14,563

2,158

12,405

14,563

2,158

12,405

-

-

-

-

-

-

-

-

24,801

24,801

12,405

12,405

In thousands of GEL
ASSETS
Other financial assets:
- Receivables on credit card 
services and money transfers

TOTAL ASSETS SUBJECT TO 
OFFSETTING, MASTER NETTING 
AND SIMILAR ARRANGEMENT
LIABILITIES
Other financial liabilities:
- Payables on credit card 
services and money transfers

TOTAL LIABILITIES SUBJECT TO 
OFFSETTING, MASTER NETTING 
AND SIMILAR ARRANGEMENT

The amount set off in the statement of financial position reported in column (b) is the lower of (i) the gross amount before 
offsetting reported in column (a) and (ii) the amount of the related instrument that is eligible for offsetting. Similarly, the 
amounts in columns (d) and (e) are limited to the exposure reported in column (c) for each individual instrument in order not 
to understate the ultimate net exposure.

Deposits placed with other banks and deposits received from other banks as part of gross settled currency swap arrangements 
have been netted-off in these financial statements and the instrument has been presented as either asset or liability at a fair 
value. 

The disclosure does not apply to loans and advances to customers and related customer deposits unless they are netted-off 
in the statement of financial position.

286
286

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED41. DERIVATIVE FINANCIAL INSTRUMENTS 
In the normal course of business, the Group enters into various derivative financial instruments, to manage currency, liquidity 
and interest rate risks and for trading purposes.

In thousands of GEL
Fair value of gross settled currency swaps, included in other financial 
assets or due from banks
Fair value of foreign exchange forwards and gross settled currency 
swaps, included in other financial liabilities
Fair value of Interest rate swaps, included in other financial liabilities
Total

2018

1,490

(2,085)
-
(595)

2017

1,767

 (909)
 (267)
591

2016

508

(320)
(1,055)
(867)

Foreign Exchange Forwards and gross settled currency swaps. Foreign exchange derivative financial instruments the Group 
entered are generally traded in an over-the-counter market with professional counterparties on standardised contractual 
terms and conditions. Derivatives have potentially favourable (assets) or unfavourable (liabilities) conditions as a result of 
fluctuations in market interest rates, foreign exchange rates or other variables relative to their terms. The aggregate fair 
values of derivative financial assets and liabilities can fluctuate significantly from time to time.

The table below sets out fair values, at the balance sheet date, of currencies receivable or payable under foreign exchange 
forwards contracts and gross settled currency swaps the Group entered. The table reflects gross positions before the netting 
of any counterparty positions (and payments) and covers the contracts with settlement dates after the respective balance 
sheet date. The contracts are short term by their nature.

In thousands of GEL
Foreign exchange forwards and 
gross settled currency swaps: fair 
values, at the balance sheet date, of
- USD payable on settlement (-)
- USD receivable on settlement (+)
- GEL payable on settlement (-)
- GEL receivable on settlement (+)
- EUR payable on settlement (-)
- EUR receivable on settlement (+)
- Other payable on settlement (-)
- Other receivable on settlement (+)
Fair value of foreign exchange 
forwards and gross settled 
currency swaps
Net fair value of foreign exchange 
forwards and gross settled 
currency swaps

2018

2017

2016

Contracts with 
positive fair 
value

Contracts with 
negative fair 
value

Contracts with 
positive fair value

Contracts with 
negative fair 
value

Contracts with 
positive fair 
value

Contracts with 
negative fair 
value

-
 105,753 
-
 442,831 
-
 32,052 

-
 1,158 

(19,631)
-
 (119,520)
-
 (441,617)
-

 (1,621)
-

-
 12,877 
-
 165,881 
-
 -   

-
 1,348 

 (166,326)
-
 (1,360)
-
 (9,315)
-

 (2,247)
-

-
4,220
-
10,998
-
3,201

-
1,862

(13,125)
-
(1,604)
-
(3,214)
-

(2,150)
-

      581,794 

      (582,389)

 180,106 

 (179,248)

20,281

(20,093)

(595)

858

188

Interest rate swaps. In March 2010 TBC Bank entered into an interest rate swap agreement, to hedge floating interest rate 
on its subordinated debt. The hedge covers the payment of floating rate interest payments with the notional principal of USD 
44,000 thousand. The swap expired in November 2018. At the reporting date in 2017 the fair value of interest rate swaps was 
negative GEL 267 thousand; 2016: negative GEL 1,055 thousand).

Information on related party balances is disclosed in Note 44.

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

287
287

42. FAIR VALUE DISCLOSURES
(a) Recurring fair value measurements. Recurring fair value measurements are those that the accounting standards 
require or permit in the statement of financial position at the end of each reporting period. The level in the fair value 
hierarchy into which the recurring fair value measurements are categorised as follows:

31 December 2018

31 December 2017

31 December 2016

Level 1 

Level 2 

Level 3

Total Level 1  Level 2 

Level 3

Total Level 1  Level 2 

Level 3

Total

-
-

-

-

-

-

In thousands of GEL
ASSETS AT FAIR VALUE
FINANCIAL ASSETS 
Investment securities 
measured at fair 
value through other 
comprehensive income
- Government notes
- Certificates of 
Deposits of National 
Bank of Georgia
- Corporate bonds
Netherlands 
Government Bonds
- Ministry of Finance 
Treasury Bills
Foreign exchange 
forwards and gross 
settled currency swaps, 
included in other 
financial assets or due 
from banks
NON-FINANCIAL 
ASSETS
- Premises 
and leasehold 
improvements
TOTAL ASSETS 
RECURRING 
FAIR VALUE 
MEASUREMENTS
LIABILITIES CARRIED 
AT FAIR VALUE
FINANCIAL LIABILITIES 
- Interest rate swaps 
included in other 
financial liabilities
Foreign exchange 
forwards and gross 
settled currency swaps, 
included in other 
financial liabilities
TOTAL LIABILITIES 
RECURRING 
FAIR VALUE 
MEASUREMENTS

 -   

 - 

 -   

-

-

-

-

-

-

1,016

14,982
548,864

66,760

372,927

-
-

-

-

14,982
548,864

-
7,728
- 328,761

-
7,728
- 328,761

- 36,002
- 150,073

66,760

-

-

-

-

-

-

372,927

- 319,745

- 319,745

- 241,810

-

-
-

-

-

-

1,016

36,002
150,073

241,810

508

1,490

-

1,490

-

1,767

-

1,767

- 277,798

277,798

-

- 283,905 283,905

-

-

508

- 229,549

229,549

- 1,005,023 277,798 1,282,821

- 658,001 283,905 941,906

- 429,409 229,549

658,958

-

-

-

-

2,085

2,085

-

-

-

-

2,085

-

-

267

909

2,085

-

1,176

-

-

-

267

-

1,055

909

-

320

1,176

-

1,375

-

-

-

1,055

320

1,375

288
288

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED42. FAIR VALUE DISCLOSURES CONTINUED
There were no transfers between levels 1 and 2 during the year ended 31 December 2018 (2017: none, 2016: none).

(a) Recurring fair value measurements continued. The description of the valuation technique and the description of inputs 
used in the fair value measurement for level 2 measurements:

In thousands of GEL
ASSETS AT FAIR VALUE
FINANCIAL ASSETS 
Certificates of Deposits of NBG, Ministry 
of Finance Treasury Bills, Government 
notes, Corporate bonds
Foreign exchange forwards and gross 
settled currency swaps, included in due 
from banks
TOTAL ASSETS RECURRING FAIR VALUE 
MEASUREMENTS
LIABILITIES CARRIED AT FAIR VALUE
FINANCIAL LIABILITIES 
Other financial liabilities
- Interest rate swaps included in other 
financial liabilities
- Foreign exchange forwards included in 
other financial liabilities
TOTAL RECURRING FAIR VALUE 
MEASUREMENTS AT LEVEL 2

Fair value at 31 December

2018

2017

2016

Valuation technique

Inputs used

1,003,533

656,234

428,901

Discounted cash flows 
(“DCF”)

Government bonds 
yield curve

1,490

1,767

Forward pricing using present 
value calculations

Official exchange 
rate, risk-free rate

508

1,005,023

658,001

429,409

-

2,085

267

909

Swap model using present 
value calculations 
Forward pricing using present 
value calculations

Observable yield 
curves
Official exchange 
rate, risk-free rate

1,055

320

2,085

1,176

1,375

There were no changes in the valuation technique for the level 2 and level 3 recurring fair value measurements during the 
year ended 31 December 2018 (2017: none; 2016: none).

Fair value measurement analysis by level in the fair value hierarchy is disclosed in Note 2.

For  details  the  techniques  and  inputs  used  for  Level  3  recurring  fair  value  measurement  of  (as  well  as  reconciliation  of 
movements in) premises refer to Note 15. The unobservable input to which the fair value estimate for premises is most 
sensitive is price per square meter: the higher the price per square meter, the higher the fair value.

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

289
289

42. FAIR VALUE DISCLOSURES CONTINUED
(b) Assets and liabilities not measured at fair value but for which fair value is disclosed. Fair values analysed by level in the 
fair value hierarchy and carrying value of assets not measured at fair value are as follows:

31 December 2018

31 December 2017

31 December 2016

Level 1 

Level 2 

Level 3

Total

Level 1 

Level 2 

Level 3

Total

Level 1 

Level 2 

Level 3

Total

In thousands 
of GEL
FINANCIAL 
ASSETS 
Cash and cash 
equivalents 
Due from other 
banks
Mandatory cash 
balances with the 
NBG
Loans and 
advances to 
customers:

- Corporate loans
- Consumer 
loans

- Mortgage loans
- Loans to 
micro, small 
and medium 
enterprises
Bonds carried at 
amortised cost
Investments in 
leases
Other financial 
assets 
NON-FINANCIAL 
ASSETS
Investment 
properties, at 
cost
TOTAL 
ASSETS
FINANCIAL 
LIABILITIES 
Due to credit 
institutions
Customer 
accounts
Debt securities in 
issue
Other financial 
liabilities 
Subordinated 
debt
TOTAL 
LIABILITIES

-

-

-

-

-

-

-

-

-

-

 1,166,911 

 -   

 -   

 1,166,911  1,431,477

-

1,431,477

945,180

-

 -   

 47,316 

 -   

 47,316 

-

39,643

-

1,422,809

-

1,422,809

-

1,033,818

-

-

-

39,643

1,033,818

-

-

-

945,180

24,725

990,642

24,725

990,642

 -   

 -   

 -   

 -   

 -    3,212,490

3,095,784

 -    1,970,006

1,832,793

 -    2,702,768

2,684,295

 -    2,440,078

2,425,580

-

660,916

-

654,203 

 -   

-

 -   

207,579

203,802

-

166,028

166,028

 -   

 -   

97,425

84,296

-

-

-

-

-

-

-

-

- 3,292,352

2,425,766

- 2,125,733

2,041,887

- 2,058,468

2,052,151

- 1,891,528

1,805,549

458,950

-

449,538

-

-

145,877

143,836

144,377

144,377

-

85,012

79,232

- 2,085,249 1,972,129

- 1,877,490 1,798,412

- 1,840,981 1,784,832

- 1,606,448 1,578,329

377,749

-

372,956

-

-

95,907

95,031

94,119

94,119

-

123,852

95,615

1,166,911  2,131,041   10,796,374 13,783,817 1,431,477

1,532,411 9,743,347  11,647,274  945,180 1,393,116 7,724,046 9,751,970

-

-

-

-

-

-

3,028,180

-

3,031,503

5,885,242

3,482,741

9,352,142

13,343

96,629

648,802 

-

-

-

 13,343 

 96,629 

 650,919 

9,672,196  3,482,741 13,144,536

-

-

-

-

-

-

2,626,155

-

2,620,714

- 2,197,016

- 2,197,577

4,992,099 2,937,349

7,816,817

- 4,002,659 2,463,392 6,454,949

20,695

 90,577 

425,809

-

 -   

-

20,695

 90,577 

426,788

-

-

-

23,508

49,623

369,320

-

-

-

23,508

49,623

368,381

8,155,335  2,937,349  10,975,591 

- 6,642,126 2,463,392 9,094,038

The fair values in the level 2 and level 3 of fair value hierarchy were estimated using the discounted cash flows valuation 
technique. The fair value of unquoted fixed interest rate instruments was calculated based on estimated future cash flows 
expected  to  be  received  discounted  at  current  interest  rates  for  new  instruments  with  similar  credit  risk  and  remaining 
maturity. The fair value of investment properties was estimated using market comparatives (refer to Note 3). 

Amounts due to credit institutions were discounted at the Group’s own incremental borrowing rate. Liabilities due on demand 
were  discounted  from  the  first  date  that  the  Group  could  be  required  to  pay  the  amount.  There  were  no  changes  in  the 
valuation technique for the level 2 and level 3 measurements of assets and liabilities not measured at fair values in the year 
ended 31 December 2018 (2017: none; 2016: none).

290
290

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED43. PRESENTATION OF FINANCIAL INSTRUMENTS BY MEASUREMENT CATEGORY
For the measurement purposes, IFRS 9, classifies financial assets into the categories discussed in Note 4. The following table 
provides a reconciliation of classes of financial assets with these measurement categories as of 31 December 2018:

In thousands of GEL

Amortised cost

Fair value through other 
comprehensive income

Fair value through 
profit or loss

Total 

ASSETS
Cash and cash equivalents
Due from other banks
Mandatory cash balances with the 
National Bank of Georgia
Loans and advances to customers
Investment securities measured at fair 
value through other comprehensive 
income
Bonds carried at amortised cost
Other financial assets
TOTAL FINANCIAL ASSETS SUBJECT TO 
IFRS 9 MEASUREMENT CATEGORIES

INVESTMENTS IN LEASES
NON-FINANCIAL ASSETS
TOTAL ASSETS

1,166,911
47,316

1,422,809
10,038,452

-
654,203
167,518

13,497,209
-
-
-

-
-

-
-

1,005,239
-
-

1,005,239
-
-
-

-
-

-
-

-
-
-

-

-
-
-

1,166,911
47,316

1,422,809
10,038,452

1,005,239
654,203
167,518

14,502,448

203,802
791,743
15,497,993

For the periods before 1 January 2018:  for  the  measurement  purposes,  IAS  39,  Financial  Instruments:  Recognition  of 
Measurement, classifies financial assets into the following categories: (a) loans and receivables; (b) available for sale financial 
assets; (c) financial assets held to maturity and (d) financial assets at fair value through profit or loss (“FVTPL”). Financial 
assets at fair value through profit or loss have two subcategories: (i) assets designated as such upon initial recognition, and 
(ii) those classified as held for trading. In addition, finance lease receivables form a separate category. The following table 
provides a reconciliation of classes of financial assets with these measurement categories as of 31 December 2017:

In thousands of GEL

Loans and 
receivables

Available for 
sale assets

Finance lease 
receivables

Assets held 
for trading

Total 

ASSETS
Cash and cash equivalents
Due from other banks
Mandatory cash balances with the 
National Bank of Georgia
Loans and advances to customers
Investment securities available for sale
Bonds carried at amortised cost
Investments in leases
Other financial assets:
- Other financial receivables
TOTAL FINANCIAL ASSETS
NON-FINANCIAL ASSETS
TOTAL ASSETS

1,431,477
39,643

1,033,818
8,325,353
-
449,538

-

144,377
11,424,206
-
-

-
-

-
-
657,938
-

-
-

-
-
-
-

-

143,836

-
657,938
-
-

-
143,836
-
-

-
-

-
-
-
-

-

1,767
1,767
-
-

1,431,477
39,643

1,033,818
8,325,353
657,938
449,538

143,836

146,144
12,227,747
738,163
12,965,910

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

291
291

43. PRESENTATION OF FINANCIAL INSTRUMENTS BY MEASUREMENT CATEGORY CONTINUED
The  following  table  provides  a  reconciliation  of  classes  of  financial  assets  with  these  measurement  categories  as  of  31 
December 2016:

In thousands of GEL

Loans and 
receivables

Available for 
sale assets

Finance lease 
receivables

Assets held 
for trading

Total 

ASSETS
Cash and cash equivalents
Due from other banks
Mandatory cash balances with the 
National Bank of Georgia
Loans and advances to customers
Investment securities available for sale
Bonds carried at amortised cost
Investments in leases
Other financial assets:
- Other financial receivables
TOTAL FINANCIAL ASSETS
NON-FINANCIAL ASSETS
TOTAL ASSETS

945,180
24,725

990,642
7,133,702
-
372,956

-

94,119
9,561,324
-
-

-
-

-
-
430,703
-

-

-
430,703
-
-

-
-

-
-
-
-

95,031

-
95,031
-
-

-
-

-
-
-
-

-

508
508
-
-

945,180
24,725

990,642
7,133,702
430,703
372,956

95,031

94,627
10,087,566
681,466
10,769,032

As of 31 December 2018 all of the Group’s financial liabilities except for derivatives are carried at amortised cost. Derivatives 
belong to the assets fair value through profit or loss measurement category under IFRS 9.

As of 31 December 2017 and 2016, all of the Group’s financial liabilities except for derivatives are carried at amortised cost. 
Derivatives belong to the assets held for trading measurement category under IAS 39.

292
292

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED44. RELATED PARTY TRANSACTIONS
Pursuant  to  IAS  24  “Related  Party  Disclosures”,  parties  are  generally  considered  to  be  related  if  the  parties  are  under 
common control or one party has the ability to control the other or it can exercise significant influence over the other party in 
taking financial or operational decisions. In considering each possible related party relationship, attention is directed to the 
substance of the relationship, not merely the legal form:

  Parties with more than 10% of ownership stake in the TBCG or with representatives in the Board of Directors are considered 

as Significant Shareholders; 

  The key management personnel include members of TBCG’s Board of Directors, the Management Board of the Bank and 

their close family members. 

Transactions between TBC Bank Group PLC and its subsidiaries also meet the definition of related party transactions. Where 
these are eliminated on consolidation, they are not disclosed in the Group Financial Statements. 

The definition of the related party is different per standards of National Bank of Georgia and is regulated by the published 
Decree N 26/04 of the Governor of the National Bank of Georgia (link to the document below in the footnote 7)

As of 31 December 2018, the Group’s outstanding balances with related parties were as follows: 

In thousands of GEL
Gross amount of loans and advances to customers (contractual interest 
rate: 0.4% – 48.0%)
Impairment provisions for loans and advances to customers 
Customer accounts (contractual interest rate: 0.0% – 10.2 %)
Guarantees
Provision on guarantees 

Significant shareholders

Key management personnel

1,614 
-
27,095 
10,216
36

11,407 
9
21,328 
-
-

The Group’s income and expense items with related parties except from key management compensation for the year 2018 
were as follows:

In thousands of GEL
Interest income - loans and advances to customers
Interest expense
Gains less losses from trading in foreign currencies
Foreign exchange translation gains less losses 
Fee and commission income
Administrative and other operating expenses (excluding staff costs)

Significant shareholders
 22 
 411 
 479 
 28
 87 
89

Key management personnel
 591 
 301 
 65 
 352
 50 
297

The aggregate loan amounts advanced to, and repaid, by related parties during 2018 were as follows:

In thousands of GEL
Amounts advanced to related parties during the year 
Amounts repaid by related parties during the year

Significant shareholders
 2,465 
 (1,055)

Key management personnel
 13,547 
 (10,195)

7  https://www.nbg.gov.ge/uploads/legalacts/fts/eng/regulation_on_the_management_of_the_conflict_of_interests.pdf

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

293
293

44. RELATED PARTY TRANSACTIONS CONTINUED
During the year 2018, 7 related parties were removed from the insider list. If they had remained in the list, customer accounts 
with related parties as of 31 December 2018 would have been GEL 227 thousand higher.

As of 31 December 2018, transactions and balances of TBC Bank Group PLC with JSC TBC Bank were as follows: 

In thousands of GEL
Due from other banks (contractual interest rate: 8.05%-9.03%)
Cash and cash equivalents
Investment in subsidiary

Balance as of 31 December 2018
79,135
2,176
1,465,345

Included in Investments in subsidiary in Separate Statement of Financial Position GEL 7,823 thousands relates to investment 
in JSC TBC Insurance.

The income and expense items for TBC Bank Group PLC with JSC TBC Bank except from key management compensation for 
the year 2018 were as follows:

In thousands of GEL
Interest income
Fee and commission expense
Dividend income

2018
5,879
3
124,561

As of 31 December 2017, the Group’s outstanding balances with related parties were as follows:

In thousands of GEL
Gross amount of loans and advances to customers (contractual interest 
rate: 0.4% - 36.0%)
Impairment provisions for loans and advances to customers 
Customer accounts (contractual interest rate: 0.0% – 11.8 %)
Guarantees
Provision on guarantees 

Significant shareholders

Key management personnel

154
- 
 40,100
 9,901 
 30 

 7,112 
 11 
 11,190 
 512 
 2 

The Group’s income and expense items with related parties except from key management compensation for the year 2017 
were as follows:

In thousands of GEL
Interest income - loans and advances to customers
Interest income - available securities for sale
Interest expense
Gains less losses from trading in foreign currencies
Foreign exchange translation gains less losses 
Fee and commission income
Fee and commission expense
Administrative and other operating expenses (excluding staff costs)
Net loss on derivative financial instruments

Significant shareholders
 20 
747
928 
 108 
(46)
 122 
104
58
46

Key management personnel
 444 
-
 449 
 56 
(36)
 94 
-
239
-

The aggregate loan amounts advanced to, and repaid, by related parties during 2017 were as follows:

In thousands of GEL
Amounts advanced to related parties during the year 
Amounts repaid by related parties during the year

Significant shareholders
 573 
 (1,293)

Key management personnel
 3,012 
 (3,920)

294
294

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED44. RELATED PARTY TRANSACTIONS CONTINUED
During the year 2017, 13 related parties were removed from the insider list. If they had remained in the list, guarantees with 
related parties as of 31 December 2017 would have been GEL 1,139 thousand higher, net assets with related parties as of 31 
December 2017 would have been GEL 214,767 thousand lower.

As of 31 December 2017, transactions and balances of TBC Bank Group PLC with JSC TBC Bank were as follows: 

In thousands of GEL
Loans and advances to customers
Due from other banks
Cash and cash equivalents
Investment in subsidiary

Balance as of 31 December 2017
24,000
11,564
57
1,422,462

Included in Investments in subsidiary in Separate Statement of Financial Position GEL 7,023 thousands relates to investment 
in JSC TBC Insurance.

The income and expense items for TBC Bank Group PLC with JSC TBC Bank except from key management compensation for 
the year 2017 were as follows:

In thousands of GEL
Interest income
Interest expense
Fee and commission expense

2017
1,807
9
90,552

As of 31 December 2016, the Group’s outstanding balances with related parties were as follows:

In thousands of GEL
Gross amount of loans and advances to customers (contractual 
interest rate: 6.3% - 20.0%)
Impairment provisions for loans and advances to customers 
Derivative financial liability
Due to credit institutions (contractual interest rate: 5.7% – 9.7 %)
Customer accounts (contractual interest rate: 0.0% – 13.5 %)
Guarantees
Provision on guarantees 

Note

Significant shareholders

Key management personnel

41

900
2
1,055
257,403
38,982
28,509
192

7,612
26
-
-
14,548
-
-

The Group’s income and expense items with related parties except from key management compensation for the year 2016 
were as follows:

In thousands of GEL
Interest income
Interest expense

Gains less losses from trading in foreign currencies
Foreign exchange translation gains less losses 
Fee and commission income
Fee and commission expense
Administrative and other operating expenses 
(excluding staff costs)
Net loss on derivative financial instruments

Note

Significant shareholders
161
17,435

Key management personnel
399
503

115
170
69
580

1
206

18
465
13
-

155
-

41

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

295
295

44. RELATED PARTY TRANSACTIONS CONTINUED
As of 31 December 2016, other rights and obligations with related parties were as follows: 

In thousands of GEL
Amounts advanced to related parties during the year 
Amounts repaid by related parties during the year

Significant shareholders
3,713
(5,994)

Key management personnel
10,568
(5,722)

As of 31 December 2016, transactions and balances of TBC Bank Group PLC with JSC TBC Bank were as follows:

In thousands of GEL
Gross amount of loans and advances granted to subsidiary
Customer accounts placed in subsidiary 
Placement of cash in subsidiary
Investment in subsidiary

Balance as of 31 December 2016
2,000
2,320
399
1,417,043

Included in Investments in subsidiary in Separate Statement of Financial Position GEL 7,023 thousands relates to investment 
in JSC TBC Insurance.

The income and expense items for TBC Bank Group PLC with JSC TBC Bank except from key management compensation for 
the year 2016 were as follows:

In thousands of GEL
Interest income
Interest expense
Fee and commission expense

The compensation of the TBCG Board of Directors and the Bank’s Management Board is presented below:

In thousands of GEL
Salaries and bonuses
Cash settled bonuses related to 
share-based compensation
Equity-settled share-based 
compensation 
Total

Expense
12,481

6,424

9,369
28,274

2018
Accrued 
liability
270

8,395

-
8,665

2017
Accrued 
liability
-

9,772

-
9,772

Expense
13,339

3,905

8,469
25,713

Expense
12,323

7,336

10,715

9,923
29,582

-
10,715

Included in salaries and bonuses for 2018, GEL 2,347 thousand (2017: GEL 2,326 thousand; 2016: GEL 619 thousand) relates 
to compensation for directors (2018: 8 person, 2017: 8 person, 2016: 8 person) of TBCG paid by TBC Bank Group PLC.

45 BUSINESS COMBINATION
Acquisition of Bonaco. On 31 October 2018, the Bank won the auction held by National Bank of Georgia for the acquisition 
of  Bonaco  LLC,  microfinance  organization.  The  business  process  of  merger  has  been  finalized  in  December  2018.  The 
transaction is in line with Bank’s strategy to enhance its product offering to its customers. Bonaco LLC was offering gold 
pawn and mortgage products to its customers and was added to the respective portfolio for products and services offered to 
TBC Bank customers.

The acquisition-date fair value of the total purchase consideration and its components are as follows:

In thousands of GEL
Cash consideration paid
Non-cash consideration
Total purchase consideration

10
14,582
14,592

296
296

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

2016
1,149
32
1

2016
Accrued 
liability
-

NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS CONTINUED45 BUSINESS COMBINATION CONTINUED
Acquisition of Bonaco (continued). Non-cash consideration includes the fair value as at acquisition date of the loan issued 
from the Bank to the Bonaco.

In thousands of GEL
Cash and cash equivalents 
Placements with banks
Loans to customers*
Property and equipment
Repossessed assets
Other assets
Amounts due to customers
Other Liabilities
Fair value of acquired interest in net assets of subsidiary
Goodwill arising from the acquisition 
Total purchase consideration
Less: Non-cash consideration
Less: cash and cash equivalents of subsidiary acquired
Inflow of cash and cash equivalents on acquisition

Note

17

Provisional Fair Values 
819
1,581
20,212
6,922
55
156
(17,691)
(29)
12,025
2,567
14,592
(14,582)
(819)
(809)

*The carrying amount of Loans to customers before fair value adjustments amounted to GEL 19,339 thousand.

Details of the assets and liabilities acquired and goodwill arising is as follows:

The goodwill is primarily attributable to the profitability of the acquired business and the significant synergies expected to arise.

The acquired business combination contributed to Group’s net revenue in the amount of GEL 212 thousand and to Group’s net 
profit in the amount of GEL 15 thousand from the date of acquisition to 31 December 2018. If the acquisition had occurred on 
1st of January 2018, the contribution to the Group’s net revenues for the year ended 31 December 2018 would have been of 
GEL 1,489 thousand and to net profit would have been negative of GEL 11 thousand.

46 EVENTS AFTER REPORTING PERIOD 

In February 2019 the Bank completed negotiations with National Bank of Georgia regarding their focused inspection carried out in second 
half of 2018. The Bank agreed to pay GEL 1,105 thousand and work on restructuring its supervisory board (whereby chairman and deputy 
chairman will need to step down from JSC TBC Bank but will continue to serve as Chairman and Deputy Chairman of TBC Bank Group PLC). 
NBG confirmed the joint public statement that the matter has been resolved.

i  A full list of related undertakings and the country of incorporation is set out below.

Company Name

Country of incorporation

7 Marjanishvili Street, 0102, Tbilisi, Georgia
154 Agmashenebeli Avenue, 0112, Tbilisi, Georgia
11 Chavchavadze Avenue, 0179, Tbilisi, Georgia
80 Chavchavadze Avenue, 0162,, Tbilisi, Georgia
71-77, 28 May Street, AZ1010, Baku, Azerbaijan

JSC TBC Bank 
United Financial Corporation JSC
TBC Capital LLC
TBC Leasing JSC
TBC Kredit LLC
Banking System Service Company LLC 7 Marjanishvili Street, 0102, Tbilisi, Georgia
7 Marjanishvili Street, 0102, Tbilisi, Georgia
TBC Pay LLC
7 Marjanishvili Street, 0102, Tbilisi, Georgia
Real Estate Management Fund JSC
7 Jabonitsky street, , 52520, Tel Aviv, Israel
TBC Invest LLC
8 Tetelashvili,0102,, Tbilisi, Georgia
Index LLC
24B, Al. Kazbegi Avenue, 0160, Tbilisi, Georgia
JSC TBC Insurance
7 Marjanishvili Street, 0102, Tbilisi, Georgia
TBC Invest International Ltd
1 Chavchavadze Avenue, 0128 , Tbilisi, Georgia
University Development Fund
2 Tarkhnishvili street, 0179, Tbilisi, Georgia
JSC CreditInfo Georgia
3 Irakli Abashidze street, 0179, Tbilisi, Georgia
LTD Online Tickets
3 Chavchavadze Avenue, 0128, Tbilisi, Georgia
GE Commerce LTD
74 Chavchavadze Avenue, 0162, Tbilisi, Georgia
Swoop JSC

TBC BANK annual report and accounts 2018
TBC BANK annual report and accounts 2018

297
297

SHAREHOLDERS INFORMATION

REPORTS AND COMMUNICATIONS

We issue regulatory announcements through the Regulatory News Service (“RNS”). Our regulatory announcements are also available at our 
website www.tbcbankgroup.com in the “regulatory news” section.

DIVIDENDS

The Board intends to recommend 25% of the Company’s profit for the financial year to be distributed to the Company’s shareholders as 
a dividend, (which represents GEL 1.98 per share), payable in British Pounds Sterling at an official exchange rate of the National Bank of 
Georgia for 13 June 2019. If approved, the final dividend will be paid on 12 July 2019 to shareholders on the Register of Members at the close 
of business in the UK (ie 6pm London time) on 7 June 2019.

Ex-dividend date: 6 June 2019
Record date: 7 June 2019
Currency conversion date: 13 June 2019
Payment date: 12 July 2019

SHARE PRICE INFORMATION

Our latest and historical share prices are available through our website www.tbcbankgroup.com.

SHAREHOLDER INQUIRES

TBC Bank Group’s share register is maintained by Equiniti.
If you have any questions about your TBC Bank Group’s shares, please contact Equiniti.

SHAREHOLDER HELPLINE

UK callers: 0371 384 2030
International callers: +44 121 415 7047
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA
United Kingdom

OUR REGISTERED ADDRESS

TBC Bank Group PLC
Elder House St Georges Business Park
207 Brooklands Road
Weybridge, Surrey
KT13 0TS
United Kingdom

WEBSITE

Our annual report, financial results and investor presentations, as well as other significant information are available through our website:  
www.tbcbankgroup.com.

298

TBC BANK annual report and accounts 2018

GLOSSARY

Bank 

Bankassurance 

Bank Republic

Board 

Chairman

Joint Stock Company TBC Bank 

An arrangement in which a bank and an insurance company form a partnership, 
so that the insurance company can sell its products to the bank’s client base 

Joint Stock Company Bank Republic 

Board of Directors of TBC Bank Group PLC 

Chairman of Board of Directors of the Company 

Chief Executive Officer (or CEO) 

Chief Executive Officer of TBC Bank Group PLC 

Chief Financial Officer (or CFO) 

Chief Financial Officer of TBC Bank Group PLC 

Code 

Company 

Corporate segment

Corporate Centre 

Deputy Chairman 

Director(s) 

Engagement index

Fully digital on-boarding

Group 

High-net-worth individuals

The UK Corporate Governance Code 

TBC Bank Group PLC 

A legal entity/group of affiliated entities with an annual revenue exceeding
GEL 12.0 million, or which have been granted facilities of more than GEL 5 
million. Some other business customers may also be assigned to the corporate 
segment or transferred to MSME on a discretionary basis

Comprises the Treasury, other support and back office functions, and the
non-banking subsidiaries of the Group 

Deputy chairman of Board of Directors of the Company 

Members of the Board of TBC Bank Group PLC 

Employees feel involved and committed to TBC Bank

Share of legal entities registered online out of total number of
newly-registered legal entities

The UK-incorporated parent company of Joint Stock Company TBC Bank
(the Bank) and its subsidiaries 

To qualify for high-net-worth individuals sub-segment, one needs to have
a deposit equal to US$ 100,000 or more

Management Board 

Management Board of Joint Stock Company TBC Bank 

Mobile banking penetration ratio 

Number of active mobile banking users divided by total number
of active retail clients 

Mobile and Internet banking penetration ratio 

MSME (Micro, Small  and Medium)  segment 

Nikoil Bank

Offloading ratio 

Retail segment 

Supervisory Board 

TBC Bank 

TBC Status clients 

TBC Bank Group PLC 

TBCG 

TBC Insurance 

TBC JSC 

TBC PLC 

Number of active mobile and Internet banking users divided by total number
of active retail clients 

Business customers who are not included in either the corporate or the retail 
segments; or legal entities who have been granted a pawn shop loan;
or individual customers of the newly launched, fully digital bank - Space

Nikoil Open Joint-Stock Company Investment Commercial Bank

Number of transactions conducted in remote channels divided by total number 
of transactions, based on JSC TBC Bank standalone data 

Non-business individual customers or individual business customers who have 
been granted mortgage loans; all individual customers are included
in retail deposits;

Supervisory Board of Joint Stock Company TBC Bank

The UK-incorporated parent company of Joint Stock Company
TBC Bank (the Bank) and its subsidiaries

Clients with minimum monthly income of GEL 3,000 or a loan of GEL 30,000
or more, or deposit of GEL 30,000 or more

The UK-incorporated parent company of Joint Stock Company
TBC Bank (the Bank)

TBC Bank Group PLC (except for Remuneration Report, where it means
TBC Bank Group PLC and JSC TBC Bank together)

Joint Stock Company TBC Insurance, formerly Joint Stock Company Insurance 
Company Kopenbur

Joint Stock Company TBC Bank 

TBC Bank Group PLC 

TBC BANK annual report and accounts 2018

299

ABBREVIATIONS

ACCA 

Asociation of Chartered Certified Accountants

IASB 

International Accounting Standards Board 

IDR 

IFC

IFI 

IFRIC 

IFRS 

IMF 

IPCC 

IPO 

IT 

JSC 

KPI 

LED 

LSE 

MBA 

MBO 

Issuer default rating 

International Finance Corporation

International financial institution 

International Financial Reporting Interpretations 
Committee

International Financial Reporting Standards

International Monetary Fund 

Intergovernmental Panel on Climate Change

Initial public offering 

Information technology 

Joint stock company 

Key performance indicators 

Light-emitting diode 

London Stock Exchange 

Master of Business Administration 

Management-by-objectives 

MSME 

Micro, small and medium-sized enterprises

NBG 

NCI 

NIM 

NPL 

NPS 

OCI 

OECD 

PLC 

POS 

PPP 

PWC 

ROA 

ROE 

SME 

SPPI 

National Bank of Georgia 

Non-controlling interest 

Net interest margin 

Non-performing loans 

Net promoter score 

Other comprehensive income 

Organisation for Economic Cooperation and 
Development 

Public limited company 

Point of sale 

Purchasing power parity 

PricewaterhouseCoopers 

Return on average assets 

Return on average equity 

Small and medium-sized enterprises 

Solely payments of principal and interest 

STEM 

Science, technology, engineering and mathematics 

UK 

US$ 

VAR 

VIP 

WB 

WRI 

United Kingdom of Great Britain and Northern 
Ireland 

The US dollar, national currency of the United 
States 

Value-at-risk 

Very important person 

World Bank 

World Resources Institute 

AFS 

Available for sale 

ALCO 

Asset-liability management committee 

APM

ATM 

BNY 

Alternative performance measure

Automated teller machine 

Bank of New York 

CAGR 

Compounded annual growth rate 

CAR 

СEE 

CEO 

CFA 

CFO 

CGU 

CIB 

CIS 

COR 

CRM 

CRO 

Capital adequacy ratio 

Central and Eastern Europe 

Chief executive officer 

Chartered Financial Analyst 

Chief financial officer 

Cash generating unit 

Corporate investment banking 

The Commonwealth of Independent States

Cost of risk 

Customer relationship management 

Chief risk officer 

СSAT 

Customer satisfaction 

CSR 

CVP 

DCF

EBRD 

ECL 

EECG

Corporate social responsibility 

Cost volume profit 

Discounted cash flows 

European Bank for Reconstruction and 
Development

Expected credit losses 

Energy Efficiency Centre Georgia 

EFSEDF  The Development Facility of the European Funds for 

Southeast Europe

EMEA 

Europe, Middle East and Africa 

ENPS 

Employee Net Promoter Score 

EPS 

ERM 

Earnings per share 

Enterprise risk management 

ESRM 

Environmental and social risk management

EU 

EUR 

FDI 

European Union 

Euro 

Foreign direct investment 

FTSE 

Financial Times Stock Exchange 

FVOCI 

Fair value through other comprehensive income

FVPL 

Fair value through profit or loss 

GBP 

GDP 

GDR 

GEL 

GHG 

GWP

Great British pound, national currency of the UK

Gross domestic product 

Global depositary receipt 

Georgian lari, national currency of Georgia 

Greenhouse gas 

Gross written premium

HNWI 

High-net-worth individuals 

HR 

IAS 

Human resources 

International Accounting Standards 

300

TBC BANK annual report and accounts 2018

NOTES

TBC Bank Group PLC
207 Brooklands Road
Weybridge, Surrey
KT13 0TS
United Kingdom