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Team, Inc.

tisi · NYSE Industrials
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Employees 5400
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FY2019 Annual Report · Team, Inc.
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INNOVATION 
      IN ACTION

2 0 1 9   A N N U A L   R E P O R T

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                         I N V E S T I N G   I N 
                     INNOVATION   T O 
        ACCELERATE GROWTH

TEAM’s modern-day achievements are built upon a century of innovation, 
exceptional  service  and  strong  client  relationships.  We  are  proud  of  our 
history and the companies that paved the path to creating OneTEAM that 
provides an unparalleled breadth and depth of solutions.

As we focus on the future, innovation continues to serve as an essential strategic 
driver  to  outpace  competitors  and  accelerate  growth.  We  are  investing  in 
differentiating proprietary engineered technologies, digitizing work processes, 
software  solutions  and  modernizing  manufacturing  through  automation  to 
enhance performance outputs and efficiencies.

The  investments  in  new  technologies  serve  to  differentiate  our  offerings 
in  our  core  markets  while  driving  a  diffusion  of  innovation  into  emerging 
markets further diversifying our portfolio.

TEAM’s deep domain expertise is at the root of our innovation and technology 
applications. This expertise enables us to act boldly, creating value while 
maintaining a strategic focus to achieve growth.

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Dear Fellow Shareholders: 

In 2019, we made significant strides to improve TEAM’s overall performance, positioning the Company for sustainable and 
long-term profitable growth. We completed a number of important strategic initiatives through our OneTEAM integration and 
transformation program. Since OneTEAM’s launch in 2017, our focus has been on increasing margins and generating cash 
flow that led to these positive financial achievements:  

•  Our Adjusted EBITDA1 of $80.3 million grew by approximately $28 million, or 50%, over 2017. 
•  Gross Margin was $328 million, or 28.2% of revenue, a 240-basis points expansion over the last two years.  
•  SG&A was $328 million, a decrease of $32.5 million, or 9%, compared to 2018. 
•  Operating cash flow was approximately $59 million for 2019, highest generated in the last three years. 
•  Free cash flow was approximately $30 million for the full year 2019, an improvement of $80 million since 2017. 
•  TEAM paid down approximately $33 million of debt, reducing our debt to the lowest level in over three years. 

The Mechanical Services segment delivered positive year-over-year 
revenue and Gross Margin and reported a 66% growth in EBITDA. This 
positive performance was driven by TEAM’s OnStream service line, 
investments in manufacturing and engineering, technology, and workforce 
management.  

The  Quest  Integrity  segment  delivered  back-to-back  years  of  record 
performance  with  more  than  18%  revenue  growth  for  each  of  the  past  two 
years and expanded EBITDA margin by 30% when compared to 2018. Quest 
continues  to  perform  exceptionally  well  in  its  target  markets  and  is  quickly 
building market share in new industry sectors.  

TEAM PERFORMANCE 

Overall, TEAM’s 2019 performance 
improvement showcases our 
ongoing commitment to generate 
increased free cash flow for debt 
paydown, focus on working 
capital, and other efforts to 
reduce costs. 

The  Inspection  and  Heat  Treating  segment  reported  lower  year-over-year  revenue  and  adjusted  EBITDA  due  to  our 
clients’ focus on maintaining high utilization rates and operational flexibility to maximize margins. Despite lower revenues, 
EBITDA fall-through was limited to 17% as a result of disciplined project selection and effective cost control measures. 

Safety is Our Number One Core Value 

We improved TRIR year-over-year by 25% and reduced recordable injuries by more than 30%. During the year, we received 
the Voluntary Protection Program Star of Excellence from four clients and the American Fuel and Petroleum Manufacturers 
Distinguished Safety Award from three others. The 2019 safety performance was one of the best for the Company. 
I remain extremely proud of our people and their commitment to safety as we strive for ZERO recordable injuries.  

The Strength of OneTEAM 

In 2019, we made significant progress with the successful implementation of the OneTEAM transformation and integration 
program in North America. OneTEAM provides us with a foundation to drive sustainable, profitable growth and deliver both 
discrete specialized services and differentiated integrated solutions to clients worldwide. 

1.  See page A-2 in the Company’s Proxy Statement filed on April 9, 2020 for a reconciliation of Adjusted EBITDA, a non-GAAP measure to the 

corresponding GAAP results. 

 
 
 
 
 
 
 
 
 
 
 
 
 
Through OneTEAM we accomplished the following: 

•  The  OneTEAM  program’s  two  cost  reduction  pillars  generated  total 
savings of $22.9 million in 2019 and delivered within our targeted range 
of $20 to $25 million for the year. We remain on track to achieve the 
projected run-rate savings of $35 to $45 million by the end of 2020. 

•  We controlled costs through enhanced supply chain management and 
improved project execution to generate a 240-basis point Gross Margin 
expansion  over  the  past  two  years,  as  a  result  of  pricing  discipline, 
workforce management, and market diversification. 

OneTEAM DELIVERS 

The OneTEAM program’s two 
cost reduction pillars generated 
total savings of $22.9 million. 

•  We deployed the OneTEAM program into our international operations in late 2019 using the successful and scalable 

North American blueprint to position TEAM for profitable global growth.  

•  Most importantly, our commitment to capital management and deleveraging the Company led to a free cash 

flow improvement of more than $80 million since 2017. 

The OneTEAM program’s focus transitioned from the Operations and Center-Led pillars to the Revenue Enhancement pillar, 
highlighting  pricing  strategy,  product  and  service  mix,  and  integrated  project  management.  The  Revenue  Enhancement 
pillar also includes revenue diversification, allowing us to become far less dependent on any single sector or geography. 

Investing in Innovation to Accelerate Growth 

Our industry expertise, innovation, and advanced technology applications are key differentiators for TEAM and serve as 
strategic drivers to outpace our competitors. Our investments in innovation and technology-leading solutions include:  

•  2019 represented the largest project volume since the commercialization of TEAM Digital, our proprietary platform 
that maximizes quality and efficiency through digitally enabled workflows. Over 450 technicians have been trained 
on the platform, and TEAM Digital has managed more than 75,000 successful inspections. We continue to achieve 
20% to 30% productivity gains from increased time on tools, reduced standby time and automated reporting.  

•  Quest  Integrity’s  smart  cleaning  solution,  which  includes 
inspection  and  condition  assessment,  was 
decoking, 
deployed  in  the  Middle  East  and  Latin  America  markets. 
TEAM  remains  the  only  company  in  the  industry  with 
combined process heater decoking, high-resolution ultrasonic 
inspection  and  comprehensive  condition  assessment.  This 
fully integrated domain and critical asset specialized solution 
enables  fitness  for  service,  heater  performance  optimization 
and asset life extension, all of which are critical to our clients. 

TEAM COMPETITIVE ADVANTAGE 

TEAM remains the only company in the 
industry with combined process heater 
decoking, high-resolution ultrasonic 
inspection and comprehensive condition 
assessment. 

•  TEAM has more than 35-years of experience in the Aerospace industry and is a single source provider for all engine 
certification programs. One of our Aerospace operations received Federal Aviation Administration certification in 
the  Midwest,  supporting  chemical  processing,  advanced  NDT  and  metallurgical  services  for  one  of  the  largest 
engine manufacturers in the world. Through our one-source solution, we are capable of expediting inspection with 
on-time delivery. 

Team, Inc. 2019 Annual Report | Shareholder Letter | 2 

 
  
 
  
 
 
 
 
 
 
 
 
 
 
We are committed to leveraging innovation and technology to advance our industry expertise and capabilities and maximize 
efficiency.  Through  strategic  investments  in  innovation,  we  have  laid  a  solid  foundation  for  long-term  growth,  improved 
shareholder returns, and meeting the challenges of tomorrow. 

Forging Ahead in Uncertain Times 

At present, the Coronavirus pandemic has caused some disruptions to our operations, and the recent drop in commodity 
prices has led to a decline in capital spending by our clients. First and foremost, the health and safety of our employees and 
their families is of immediate priority and we are strictly adhering to the guidelines set by our Critical Response Team and 
the local governing bodies. Additionally, we have implemented continuity plans for our core businesses and are managing 
our costs and cash in a fiscally responsible manner. Like many other companies, we have been forced to take difficult, yet 
proactive steps to protect our ability to quickly resume business activities after the recovery.  While it is too early to forecast 
the ultimate impact of these events, we strongly believe we are well positioned to build on our 2019 results once the business 
landscape begins to stabilize.  

The Road Ahead 

During  these  challenging  times,  we  are  identifying  creative  ways  to  leverage 
the  skillsets  of  our  personnel  and  our  advanced 
opportunities  within 
technologies in order to support new industries. We are focused on delivering 
our Inspection and Heat Treating and Mechanical Services offerings in sectors 
that  are  likely  to  experience  less  disruption,  such  as  power,  renewables, 
pipeline, and process-related industries. We expect Quest to continue to grow 
in 2020 as a result of the market-leading solutions we provide our clients. Our 
vast and successful nested business also allows us to expand upon our current 
footprint  and  service  offerings.  We  are  collaborating  with  our  longstanding, 
diverse  nested  clients  to  develop  creative  solutions  to  drive  continuity  and 
quickly  mobilize  resources  in  the  near-term.  Looking  ahead,  we  will  remain 
focused  on  managing  what  is  in  our  control  and  mitigating  the  evolving  end-
market fluctuations. 

LEVERAGING OPPORTUNITIES 

During these challenging times, 
we are identifying creative ways 
to leverage opportunities within 
the skillsets of our personnel 
and our advanced technologies 
in order to support new 
industries, including healthcare, 
power and utilities. 

In conclusion, we remain steadfast on our priorities – free cash flow, debt paydown, expanding margins, and top line growth; 
in that order. Our agility and thoughtful approach in these challenging times, along with a balanced, structured, and recurring 
revenue diversification strategy, will drive operational efficiencies and positive results across our Company.  

On behalf of my colleagues at TEAM and our board of directors, thank you for your continued support. 

Sincerely, 

Amerino Gatti 
Chairman and Chief Executive Officer 

TEAM’S PURPOSE 

Our purpose is to ensure 
the energy that fuels a 
better tomorrow. 

Team, Inc. 2019 Annual Report | Shareholder Letter | 3 

 
  
 
  
 
 
 
 
 
 
UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C. 20549 

FORM 10-K 





ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE 
ACT OF 1934 
For the fiscal year ended December 31, 2019 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES 
EXCHANGE ACT OF 1934 
For the transition period from                    to 

OR 

Commission File Number 001-08604 

TEAM, INC. 

(Exact Name of Registrant as Specified in Its Charter) 

Delaware 
(State or Other Jurisdiction of 
Incorporation or Organization) 

13131 Dairy Ashford, Suite 600, Sugar Land, Texas 
(Address of Principal Executive Offices) 

74-1765729 
(I.R.S. Employer 
Identification No.) 

77478 
(Zip Code) 

(281) 331-6154 
(Registrant’s Telephone Number, Including Area Code) 

Securities registered pursuant to Section 12(b) of the Act: 

Title of Each Class 
Common Stock, $0.30 par value 

Trading Symbol 
TISI 
Securities registered pursuant to Section 12(g) of the Act: None 

Name of Each Exchange on Which Registered 
New York Stock Exchange 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    Yes      No   
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.    Yes      No   
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 

during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing 
requirements for the past 90 days.    Yes      No   

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of 

Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such 
files).    Yes      No   

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or 
emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” 
in Rule 12b-2 of the Exchange Act. 

Large accelerated filer 
Non-accelerated filer 

     
     
     
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new 

Smaller reporting company 
Emerging growth company 

  Accelerated filer 

     
     

or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.      

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).    Yes      No   

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The aggregate market value of the voting stock held by non-affiliates on June 28, 2019 was approximately $316 million, determined using the closing 

price of shares of common stock on the New York Stock Exchange on that date of $15.32. 

For purposes for the foregoing calculation only, all directors, executive officers, the Team, Inc. Salary Deferral Plan and Trust and known 10% or greater 

beneficial owners have been deemed affiliates. 

The Registrant had 30,518,678 shares of common stock, par value $0.30, outstanding as of March 10, 2020. 

Documents Incorporated by Reference 

Portions of our Definitive Proxy Statement for the 2020 Annual Meeting of Stockholders are incorporated by reference into Part III of this report. 

 
 
 
 
ANNUAL REPORT ON FORM 10-K INDEX 

PART I 

ITEM 1. 

BUSINESS 

General Information 
Narrative Description of Business 
Acquisitions 
Marketing and Customers 
Seasonality 
Employees 
Regulation 
Intellectual Property 
Competition 
Available Information 
RISK FACTORS 

UNRESOLVED STAFF COMMENTS 

PROPERTIES 

LEGAL PROCEEDINGS 

MINE SAFETY DISCLOSURES 

MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER 
MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES 

SELECTED FINANCIAL DATA 

MANAGEMENT’S  DISCUSSION AND ANALYSIS  OF  FINANCIAL  CONDITION 
AND RESULTS OF OPERATIONS 

ITEM 1A. 

ITEM 1B. 

ITEM 2. 

ITEM 3. 

ITEM 4. 

PART II 

ITEM 5. 

ITEM 6. 

ITEM 7. 

ITEM 7A. 

QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 

ITEM 8. 

ITEM 9. 

FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA 

CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING 
AND FINANCIAL DISCLOSURE 

ITEM 9A. 

CONTROLS AND PROCEDURES 

Management’s Annual Report on Internal Control Over Financial Reporting 

ITEM 9B. 

OTHER INFORMATION 

PART III 

ITEM 10. 

ITEM 11. 

ITEM 12. 

ITEM 13. 

DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE 

EXECUTIVE COMPENSATION 

SECURITY  OWNERSHIP  OF  CERTAIN  BENEFICIAL  OWNERS  AND 
MANAGEMENT AND RELATED STOCKHOLDER MATTERS 

CERTAIN  RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR 
INDEPENDENCE 

ITEM 14. 

PRINCIPAL ACCOUNTING FEES AND SERVICES 

PART IV 

ITEM 15. 

ITEM 16. 

SIGNATURES 

EXHIBITS AND FINANCIAL STATEMENT SCHEDULES 

FORM 10-K SUMMARY 

FINANCIAL TABLE OF CONTENTS 

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Certain  items  required  in  Part  III  of  this  Annual  Report  on  Form  10-K  can  be  found  in  our  2020  Proxy  Statement  and  are 
incorporated herein by reference. A copy of the 2020 Proxy Statement will be provided, without charge, to any person who receives a 
copy of this Annual Report on Form 10-K and submits a written request to Team, Inc., Attn: Corporate Secretary, 13131 Dairy 
Ashford, Suite 600, Sugar Land, Texas 77478. 

PART I 

ITEM 1. 

BUSINESS 

General Information 

Introduction. Unless otherwise indicated, the terms “Team, Inc.,” “Team,” “the Company,” “we,” “our” and “us” are used in 
this report to refer to Team, Inc., to one or more of our consolidated subsidiaries or to all of them taken as a whole. We incorporated 
in  the  State  of  Delaware  on  October  20,  2006  and  our  company  website  can  be  found  at  www.teaminc.com.  Our  corporate 
headquarters is located at 13131 Dairy Ashford, Suite 600, Sugar Land, Texas, 77478 and our telephone number is (281) 331-6154. 
Our stock is traded on the New York Stock Exchange (“NYSE”) under the symbol “TISI.” On November 10, 2015, we announced a 
change of our fiscal year end to December 31 of each calendar year from May 31. 

We are a global leading provider of integrated, digitally-enabled asset performance assurance and optimization solutions. We 
deploy conventional to highly specialized inspection, condition assessment, maintenance and repair services that result in greater 
safety, reliability and operational efficiency for our client’s most critical assets. We conduct operations in three segments: Inspection 
and Heat Treating (“IHT”) (formerly TeamQualspec), Mechanical Services (“MS”) (formerly TeamFurmanite) and Quest Integrity. 
Through the capabilities and resources in these three segments, we believe that Team is uniquely qualified to provide integrated 
solutions involving in their most basic form: inspection to assess condition; engineering assessment to determine fitness for purpose 
in the context of industry standards and regulatory codes; and mechanical services to repair, rerate or replace based upon the client’s 
election. In addition, the Company is capable of escalating with the client’s needs, as dictated by the severity of the damage found 
and the related operating conditions, from standard services to some of the most advanced services and integrated asset integrity and 
reliability management solutions available in the industry. We also believe that Team is unique in its ability to provide services in 
three distinct client demand profiles: (i) turnaround or project services, (ii) call-out services and (iii) nested or run-and-maintain 
services.  

IHT provides conventional and advanced non-destructive testing (“NDT”) services primarily for the process, pipeline and 
power sectors, pipeline integrity management services, and field heat treating services, as well as associated engineering and 
condition assessment services. These services can be offered while facilities are running (on-stream), during facility turnarounds or 
during new construction or expansion activities. 

MS provides primarily call-out and turnaround services under both on-stream and off-line/shut down circumstances. On-
stream services offered by MS represent the services offered while plants are operating and under pressure.  These services include 
leak repair, fugitive emissions control, hot tapping and line intervention to help operators manage the material opportunity costs 
associated with taking off line process, transportation or storage infrastructure. Turnaround services are project-related and demand 
is  a  function  of  the  number  and  scope  of  scheduled  and  unscheduled  facility  turnarounds  as  well  as  new  industrial  facility 
construction or expansion activities. The turnaround and call-out services MS provides include field machining, technical bolting, 
vapor barrier plug and weld testing, field valve repair and valve product sales. 

Quest Integrity provides integrity and reliability management solutions for the process, pipeline and power sectors. These 
solutions encompass three broadly-defined disciplines: (1) highly specialized in-line inspection services for historically unpiggable 
process piping  and  pipelines using  proprietary  in-line  inspection  tools  and  analytical  software;  (2)  advanced  engineering  and 
condition assessment  services  through  a multi-disciplined  engineering  team  and related  lab  support;  and  (3) advanced  digital 
imaging including remote digital video imaging, laser scanning and laser profilometry-enabled reformer care services. 

We offer these services globally through approximately 200 locations in 20 countries throughout the world with approximately 

6,800 employees. We market our services to companies in a diverse array of heavy industries which include: 

•   Energy (refining, power, renewables, nuclear, LNG, offshore oil and gas, pipelines, terminals and storage) 

•   Manufacturing and Process (chemical, petrochemical, pulp and paper industries, automotive and mining) 

•   Public Infrastructure (bridges, ports, construction and building, roads and railways) 

•   Aerospace and Defense 

1 

 
 
In July 2018, we announced an organizational restructuring. The organizational changes include a Product and Service Line 
organization and an Operations organization. The Product and Service Lines organization is responsible for standardization of best 
practices and the related technical training and program development, value positioning and pricing, and technology development 
and innovation across Team’s global enterprise. The Operations organization, comprised of cross-segment divisions aligned by 
major geographic regions, is responsible for executing product and service delivery in accordance with established Team service line 
standards, safety and quality protocols. Overall company management and decision-making continues to be performed according to 
the structure of the three operating segments (IHT, MS and Quest Integrity). Accordingly, these changes had no effect on our 
reportable segments. 

Narrative Description of Business 

Inspection and Heat Treating Group: 

IHT offers standard to specialty inspection services as well as heat treating services. Heat treating services are generally 

associated with turnaround or project activities. A description of these core IHT services is as follows: 

Non-Destructive Evaluation and Testing Services. Machined parts and industrial structures can be complex systems that 
experience extreme loads and fatigue during their lifetime. Our Non-Destructive Evaluation and Testing (“NDE/NDT”) services 
enable the inspection of these components without permanently altering the equipment. It is a highly valuable technique that is often 
used  to  validate  the  integrity  of  materials,  detect  instabilities,  discover  performance  outside  of  tolerances,  identify  failed 
components, or highlight an inadequate control system. Inspection services frequently require industry recognized training and 
certification. We employ training and certification programs, which are designed to meet or exceed industry standards. As assets 
continue  to  age  and  remain  in  service  often  beyond  the  original  design  life,  and  compliance  regulations  advance  in  parallel, 
inspection  and  assessment  techniques  are  playing  a  critical  role  in  safely  monitoring  fitness-for-service  and  where  practical, 
extending the useful life of this aging infrastructure. 

Radiographic Testing. Radiographic Testing (“RT”) is used to detect discontinuities in ferrous and nonferrous castings, welds 
or forgings using X-ray or gamma ray radiation. RT reveals both external and internal defects, internal assembly details and changes 
in thickness. Our licensed technicians utilize conventional, computed and real-time radiography testing techniques depending upon 
the complexity and needs of our customers. 

Ultrasonic Testing. Ultrasonic Testing (“UT”) uses high frequency ultrasonic waves to detect surface breaking and internal 
imperfections, measure material thickness and determine acceptance or rejection of a test object based on a reference code or 
standard. We offer ten different types of UT methods, including traditional scans as well as automated and high speed ultrasonic 
Electro Magnet Acoustic Transducer testing. Each method is utilized to meet a specific material or process application requirement. 

Magnetic Particle Inspection. Magnetic Particle Inspection is an NDT process for detecting surface and slightly subsurface 
discontinuities in ferroelectric materials such as iron, nickel, cobalt, and some of their alloys. The process puts a magnetic field into 
the test object. When the part is magnetized, flaws perpendicular to the magnetic field direction cause flux leakage. If a lapse or a 
crack  is  present,  the  magnetic  particles  will  be  attracted  to  the  flawed  area,  providing  our  technician  with  what  is  called  an 
indication. Our technician will then evaluate the indication to assess the location, size, shape and extent of these imperfections. 

Liquid Penetrant Inspection. Liquid Penetrant Inspection is one of the most widely used NDE/NDT methods. Its popularity 
can be attributed to two main factors: its relative ease of use and its flexibility. Liquid Penetrant Inspection can be used to inspect 
almost any material. At Team, we utilize Liquid Penetrant Inspection to detect surface discontinuities in both ferromagnetic and non-
ferromagnetic materials. In castings and forgings, there may be cracks or leaks in new products or fatigue cracks in in-service 
components. 

Positive Material Identification. Positive Material Identification (“PMI”) quickly and accurately identifies the composition of 
more than 100 different metallurgical alloys onsite. Team can perform PMI on virtually any size or shape of pipe, plate, weld, 
welding materials, machined parts or castings. 

Electromagnetic Testing. Electromagnetic Testing applies to a family of test methods that use magnetism and electricity to 
detect or measure cracks, flaws, corrosion or heat damage in conductive materials. Magnetic properties and geometric analysis are 
used to determine the best technique to identify defects. Our electromagnetic services enable our technicians to evaluate small 
cracks,  pits,  dents  and  general  thinning  in  tubing  with  small  diameters,  large  steel  surfaces  such  as  storage  tank  floors,  and 
everything in between. 

Alternating Current Field Measurement. Originally developed for inspection of fatigue cracking, our Alternating Current 
Field Measurement (“ACFM”) is an advanced technique for detecting surface cracks and pinpointing the location, length and depth 
of the defect. Our ACFM works through paint and coatings and in a wide range of temperatures. Results are automatically recorded 
and accepted by certification authorities. 

2 

 
Eddy  Current  Testing.  Eddy  Current  Testing  (“ECT”)  is  ideal  for  nonferrous  materials  such  as  heat  exchanger  tubes, 
condensers, boilers, tubing and aircraft surfaces. Team’s ECT uses electromagnetic induction to detect flaws in conductive materials, 
displaying the presence of very small cracks, pits, dents and general thinning. 

Long-Range Guided Ultrasonics. Guided wave inspection is a method of ultrasonic testing that enables the detection and 
location  of  pipe defects  above  and  below  ground  without disruption  of service. This  technique  only  requires  a  small  area  of 
excavation to perform the testing where applicable. Guided ultrasonics sends a bilateral signal over hundreds of feet allowing long 
ranges of piping to be inspected at one time. 

Phased Array Ultrasonic Testing. Phased Array Ultrasonics (“PAUT”) provides enhanced detection, characterization and  
sizing capability of flaws in manufactured materials like welds. PAUT applies computer-controlled excitation to individual elements 
in a multi-element probe. By varying the timing of the excitation, the sound beam can be swept through a range of angles to a 
specific area of interest. 

Tank Inspection and Management Programs. Our above ground storage tank (“ABST”) inspection and management team, 
TCI Services, Inc. (“TCI”), specializes in performing inspections, condition assessment and selected repair services across the 
United States (“U.S.”) for ABST and related infrastructure. Backed by Team’s in-house engineering, documentation and certification 
services – including American Petroleum Institute 653 evaluations – TCI’s on-site tank inspections, repair and maintenance services 
help keep customers’ tanks fully operational and compliant with stringent industry standards. 

Rope Access. We provide a range of innovative and cost-effective solutions to suit the customer’s individual requirements for 
inspection and maintenance services for the energy and industrial markets. Our rope access solutions allow for work to be carried 
out safely and is quicker than traditional methods using scaffolding, keeping costs and operational disruption to a minimum. We 
provide these services under full accreditation by the Industrial Rope Access Trade Association, whose guidelines are recognized by 
the industry as the safest method of working at heights. 

Mechanical Integrity Services. Maintaining the integrity of equipment is more than simply performing inspections. A well-
implemented Mechanical Integrity  (“MI”)  program involves  multiple  components  that  improve  the  safety  and  reliability  of  a 
facility’s equipment. Our MI programs are designed to ensure the continued integrity and fitness-for-service of piping systems, 
pressure vessels, tanks and related components. Our mechanical integrity engineers are trained on pertinent codes and standards of 
the Occupational Safety and Health Administration’s (“OSHA”) process safety management and the U.S. Environmental Protection 
Agency’s (the “EPA”) risk management program regulations. 

Pipeline Integrity Services. We assist pipeline operators in regard to their regulatory compliance, ongoing inspection and 
maintenance activities that verify the safety, integrity and life expectancy of their pipeline systems. Pipeline Integrity (“PI”) services 
can include engineering and consulting services that review the program, prior inspection data and advise in threat planning and 
monitoring. Most midstream piping systems are below ground, and environmental assessments are necessary to understand the 
threats from topography and soil and to determine the effectiveness of the coating/cathodic protection systems. Team applies the 
appropriate conventional and advanced NDE methods to provide the most accurate identification, characterization and sizing of 
pipeline  anomalies  and  then apply  engineering  service  to  assist  with  repair  recommendations.  Standard,  accurate  and  timely 
documentation  and  reporting along  with  quality reviews  with  our  PI  services  are necessary to  support  our  clients’  regulation 
compliance. 

Field Heat Treating Services. Field Heat Treating Services include electric resistance and gas-fired combustion, primarily 
utilized by industrial customers to enhance the metallurgical properties of their process piping and equipment. Electric resistance 
heating is the transfer of high energy power sources through attached heaters to the plant component to preheat weld joints, to 
remove contaminants and moisture prior to welding, for post-weld heat treatments and to relieve metal thermal stresses induced by 
the welding process. Specialty heat treating processes are performed using gas-fired combustion on large pressure vessels for stress 
relieving to bake specialty paint coatings and controlled drying of abrasion and temperature resistant refractories. Special high 
frequency heating, commonly called induction heating, is used for expanding metal parts for assembly or disassembly, expanding 
large bolting for industrial turbines and stress relieving projects which are cost prohibitive for electric resistance or gas-fired 
combustion. 

3 

 
Mechanical Services Group: 

MS offers standard to specialty services within on-stream, turnaround/project-related and nested environments. A description 

of these core MS services is as follows: 

Leak Repair Services. Our leak repair services consist of on-stream repairs of leaks in pipes, valves, flanges and other parts of 
piping systems, pipelines and related equipment. Our on-stream repairs utilize composite repair, drill and tap repair, and both 
standard and custom-designed clamps and enclosures for process piping and pipelines. We use specially developed techniques, 
sealants and equipment for repairs. Many of our repairs are furnished as interim measures which allow plant systems to continue 
operating until more permanent repairs can be made during plant shut downs. Our leak repair services involve inspection of the leak 
by our field technicians who record pertinent information about the faulty part of the system and transmit the information to our 
engineering department for determination of appropriate repair techniques. Repair materials such as clamps and enclosures are 
custom designed and manufactured at our International Organization for Standardization (“ISO”)-9001 certified manufacturing 
centers and then delivered to the job site for installation by our technicians. We maintain an inventory of raw materials and semi-
finished clamps and enclosures to reduce the time required to manufacture the finished product. We have a diverse global supply 
chain with a network of alternate suppliers. We routinely perform due diligence on our suppliers and sources of raw materials and 
finished products and are continuing to pursue responsible sourcing of all materials used in our products, regardless of the country of 
origin. 

Fugitive Emissions Control Services. We provide fugitive volatile organic compound (“VOC”) emission leak detection 
services that include identification, monitoring, data management and reporting primarily for the chemical, refining and natural gas 
processing industries. These services are designed to monitor and record VOC emissions from specific process equipment and 
piping components as required by environmental regulations and customer requests, typically assisting the customer in enhancing an 
ongoing maintenance program and/or complying with present and/or future environmental regulations. We provide specialty trained 
technicians in  the use  of  portable  organic chemical  analyzers  and data  loggers  to measure  potential  leaks  at  designated  plant 
components  maintained  in  customer  or  our  proprietary  databases.  The  measured  data  is  used  to  prepare  standard  reports  in 
compliance  with  EPA  and  local  regulatory  requirements.  We  also  provide  enhanced  custom-designed  reports  to  customer 
specifications. 

Hot Tapping Services. Our hot tapping services consist of a full range of hot tapping and Line-stopTM services. Hot tapping 
services involve utilizing special equipment to machine a hole in a pressurized piping system so that a new branch pipe can be 
connected  onto  the  existing  pipeline  without  interrupting  operations.  Line-stopTM  services  permit  the  line  to  be  isolated  and 
depressurized downstream so that maintenance work can be performed on the piping system. We typically perform these services by 
mechanically cutting into the pipeline similar to a hot tap and installing a special plugging device to stop the process flow. The Hi-
stopTM is a proprietary procedure that allows stopping of process flows under typically more extreme pressures and temperatures. In 
some cases, we may use a line freezing procedure by injecting liquid nitrogen into installed special external chambers around the 
pipe to stop the process flow. Inflatable bag stops are used when a pipe is out of round or inside surface conditions of the pipe 
prevent a standard line stop. Inflatable stops can also be used to back up a line stop or be used independently on low pressure 
systems. A small hot tap is made into a pipe and an inflatable pipe plug is inserted into the pipe allowing isolation of the pipe. 
Additionally, we provide innovative line stop applications for bespoke service applications to meet our clients more unconventional 
needs. 

Field Machining  Services  and  Technical Bolting Services. We  use  portable  machining equipment  to  repair  or  modify 
machinery, equipment, vessels and piping systems not easily removed from a permanent location. As opposed to conventional 
machining processes where the work piece rotates and the cutting tool is fixed, in field machining, the work piece remains fixed in 
position and the cutting tool rotates. Other common descriptions for this service are on-site or in-place machining. Field machining 
services include flange facing, pipe cutting, line boring, journal turning, drilling and milling. We provide customers technical bolting 
as a complementary service to field machining during plant shut downs or maintenance activities. These services involve the use of 
hydraulic or pneumatic equipment with industry standard bolt tightening techniques to achieve reliable and leak-free connections 
following  plant  maintenance  or  expansion  projects. Additional  services  include  bolt  disassembly  and  hot  bolting,  which  is  a 
technique to remove and replace a bolt while on-line under pressure and temperature. 

Valve Repair Services and Products. We perform on-site and shop-based repairs to manual and control valves and pressure 
and safety relief valves as well as specialty valve actuator diagnostics and repair. We are certified and authorized to perform testing 
and repairs to pressure and safety relief valves by The National Board of Boiler and Pressure Vessel Inspectors (the “NBBPVI”). 
This certification requires specific procedures, testing and documentation to maintain the safe operation of these essential plant 
valves. We provide special transportable trailers to the plant site which contain specialty machines to manufacture valve components 
without removing the valve from the piping system. In addition, we provide preventive maintenance programs for VOC specific 
valves and valve data management programs. We also represent selected valve manufacturers and distribute their products where 
complementary to our clients’ valve supply and management needs. 

4 

 
Field Welding. We perform certified manual, semi-automatic and fully automated machine welding services in a variety of 
specialty industrial applications. All Team welders are certified to applicable American Society of Mechanical Engineers (“ASME”) 
code and we are authorized by the NBBPVI for the repair of nuclear components, boilers and other pressure-containing components. 

Vapor Barrier Plug and Weld Testing Services. We install vapor barrier plugs to provide a mechanical block of flammable 
vapors to allow for pipe cutting and welding down or upstream without having to purge the entire piping system. The plugs are 
mechanically expanded to seal on the inside pipe surface and provide a venting system to prevent pressure from building up in the 
piping system while the system is opened. Weld test plugs are used to verify the integrity of welded joints by providing sealing 
surfaces on both sides of the weld and pressuring the void cavity in between. The test plugs allow the customer to comply with the 
ASME hydrostatic test requirements for welded joints without having to pressurize the whole system which may result in shutdown 
of other systems or environmental issues with the test medium. 

Valve Insertion Services. We offer professional installation services for our patented InsertValveTM. The valve installs under 
pressure, eliminating the need for line shut downs in the event of planned or emergency valve cut-ins. Designed for a wide range of 
line sizes and types, the InsertValveTM wedge gate sits on the valve body, not the pipe bottom. This unique feature prevents the seat 
from coming into contact with the cut pipe edges to significantly extend valve life. If a repair is ever needed, we believe it is the 
only valve on the market that can be repaired under pressure. 

Quest Integrity: 

Quest  Integrity  offers  integrity  and  reliability  management  solutions  to  the  energy  industry  in  the  form  of  advanced 
quantitative inspection, engineering and condition assessment services and products and digital imaging services. Quest Integrity’s 
advanced quantitative inspection services utilize proprietary non-destructive testing and examination (NDT/NDE) instrumentation 
and technology to provide in-line inspections of fired heaters, pipelines, process piping systems and steam reformers, primarily to 
the  process,  pipeline  and  power  industries.  Additionally,  Quest  Integrity  offers  engineering  assessment  services  enabled  by 
proprietary software and other analytical tools, and complemented by lab testing resources; and advanced digital imaging services 
enabled by specialized local and wide area laser scanning and video equipment and land-based and aerial robotics platforms in the 
form of drones. 

Furnace Tube Inspection System-Enabled Services. Furnace Tube Inspection System (“FTISTM”) in-line inspection service 
provides an untethered 360-degree 100% coverage ultrasonic inspection of the internal and external surfaces of serpentine coils of 
fired  heaters,  which  are  found  in  refineries  and  other  process  plant  environments.  FTISTM  allows  us  to  detect  and  quantify 
internal/external pipe/tube wall loss, deformation and fouling and thereby identify weak points in such heaters in order to provide 
customers with timely, actionable information to better manage their infrastructure. 

InVistaTM-Enabled Services. Our proprietary InVistaTM in-line inspection service provides an untethered 360-degree 100% 
coverage ultrasonic inspection of the internal and external surfaces of pipelines and process piping that are considered “unpiggable” 
or too challenging to inspect by traditional in-line inspection methods, due to a number of factors. InVistaTM allows us to detect and 
quantify pipe/tube internal/external wall loss, deformation, pitting and fouling in such pipelines and process piping. Our standard 
InVistaTM deliverable also provides a fitness-for-service assessment on the pipe and displays the information in a highly intuitive 
format, providing an integrated inspection plus condition assessment solution for customers. 

Pipeline  Integrity  Management  Services. We  offer  turn-key  Pipeline  Integrity  Management  services, including project 
management, integrity engineering and integrity management development services, in-line inspection support such as cleaning and 
launching/receiving, pig tracking and materials equipment selection and procurement. We offer these resources on an integrated 
basis with our InVistaTM in-line inspection services and engineering assessment capabilities, or individually as applicable. 

Advanced Engineering and Condition Assessment Services. Employing a multi-disciplined engineering team, supported by 
proprietary software, other analytical tools and complementary lab testing capability, we offer a variety of advanced engineering 
assessment services to customers in the process, power, pipeline, petrochemical and alternative energy industries including fitness-
for-service, computational mechanics, failure analysis, risk-based asset management and materials consulting. 

Advanced  Digital  Imaging  Services.    Quest  Integrity  offers  Advanced  Digital  Imaging  (“ADI”)  services  utilizing  a 
combination of proprietary and advanced third party equipment, including video, laser scanning, robotic crawlers and aerial drones, 
to remotely capture digital images in difficult or dangerous to access locations in and around energy industry infrastructure.  We 
often deliver such services as part of an integrated solution where ADI may complement or further inform other inspection and 
condition assessment techniques. 

5 

 
Acquisitions 

In  June  2016,  we  acquired  a  mechanical  furnace  and  pipe  cleaning  business  in  Europe,  Turbinate  International  B.V. 
(“Turbinate”) for approximately $8 million. Recognized as a service leader in the European market, Turbinate specializes in de-
coking and cleaning of fired heaters and unpiggable refinery assets as well as mechanical cleaning of furnaces and pipes from two to 
18 inches in diameter by means of pigging, endoscopy and ultra sound inspection services. Turbinate is located in Vianen, the 
Netherlands. Turbinate is reported in the Quest Integrity segment. 

In April 2016, we acquired two related businesses in Europe: Quality Inspection Services (“QIS”) and TiaT Europe (“TiaT”) 
for a total of approximately $9 million. QIS is an NDT inspection company and TiaT is an NDT training school and consultancy and 
engineering  company  recognized  as  a  specialist  in  aerospace  inspections.  Both  companies  are  located  in  Roosendaal,  the 
Netherlands. The businesses added approximately 65 employees to our organization in Europe and collectively serve clients in the 
on  and  offshore  energy,  steel  construction,  shipbuilding  and  repair  and  aerospace  industries.  QIS  is  the  fourth  largest  NDT 
inspection company in the Netherlands and represents IHT’s first inspection operation outside of North America. QIS and TiaT are 
reported in the IHT segment. 

In February 2016, we completed our acquisition of Furmanite Corporation (now Furmanite LLC, “Furmanite”) pursuant to an 
Agreement and Plan of Merger (the “Merger Agreement”) under which we acquired all the outstanding shares of Furmanite in a 
stock  transaction  at  a  value  of  approximately  $282.3  million  which  included  the  payoff,  immediately  prior  to  closing,  of 
approximately $70.8 million in Furmanite debt. Under the terms of the Merger Agreement, Furmanite shareholders received 0.215 
shares of Team common stock for each share of Furmanite common stock they owned. The combination doubled the size of Team’s 
mechanical services capabilities and established a deeper, broader talent and resource pool that better supports customers across 
standard and specialty mechanical services worldwide. In addition, our expanded capability and capacity offers an enhanced single-
point of accountability and flexibility in addressing some of the most critical needs of clients; whether as individual services or as 
part of an integrated specialty industrial services solution. The purchase price allocation included net working capital of $143.9 
million, $63.3 million in fixed assets, $89.0 million in intangibles, $91.4 million of non-current deferred tax liabilities, and $13.5 
million of defined benefit pension liabilities, with $89.6 million allocated to goodwill. Our consolidated results include the activity 
of  Furmanite  beginning  on  the  acquisition  date  of  February  29,  2016.  Included  in  the  Furmanite  acquisition  was  a  process 
management inspection services business serving contractors and operators participating primarily in the midstream oil and gas 
market in the U.S. Upon acquisition, we determined that this business was not a strategic fit for Team and shortly thereafter began 
marketing the business to prospective buyers. We completed the sale of this operation in December 2016. The operating results of 
this business were reported as discontinued operations in our consolidated financial statements. 

In  July  2015,  we  acquired  100%  of  the  membership  interests  in  Qualspec  Group  LLC  (“Qualspec”)  for  total  cash 
consideration of $255.5 million. Qualspec is a leading provider of NDT services in the U.S., with significant operations in the West 
Coast, Gulf Coast and Mid-Western areas of the country. Qualspec primarily specializes in nested or run-and-maintain services and 
adds strength to our resident refinery inspection programs with major customer relationships across the U.S., as well as to our 
already strong capabilities in advanced inspection services, rope access services and the delivery of innovative inspection and 
condition assessment technologies to our customers. The purchase of Qualspec was financed through borrowings under our banking 
credit facility. The purchase price allocation included net working capital of $16.3 million, $15.5 million in fixed assets, $78.1 
million in intangibles, $3.0 million of non-current deferred tax liability, with $148.5 million allocated to goodwill. Our consolidated 
results include the activity of Qualspec beginning on the acquisition date of July 7, 2015 in the IHT segment. 

In June 2015, we purchased DK Amans Valve, an advanced valve leader located in Long Beach, California, with a portfolio of 
projects from various sectors including oil and gas refining, pipelines and power generation for a total consideration of $12.3 
million, net of cash acquired of $0.1 million. The purchase price included net working capital of $3.0 million, $0.6 million in fixed 
assets and $8.8 million in intangibles that includes $2.5 million allocated to goodwill. The purchase price allocation included 
contingent consideration initially valued at $1.8 million, but as a result of meeting certain performance targets, ultimately resulted in 
the payment of additional consideration of $4.0 million. DK Amans Valve is reported in the MS segment. 

Marketing and Customers 

Our industrial services are marketed principally by personnel based at our service locations. We believe that these service 
locations are situated to facilitate timely responses to customer needs with on-call expertise, which is an important feature of selling 
and providing our services. The capacity and capability scope of our discrete and integrated services also allows us to benefit from 
the procurement trends of many of our customers who are seeking to reduce the number of contractors and vendors in their facilities, 
as well as to outsource more of such services. No single customer accounted for 10% or more of consolidated revenues during the 
years ended December 31, 2019, 2018 or 2017. 

6 

 
Generally, customers are billed on a time and materials basis, although some work may be performed pursuant to a fixed-price 
bid. Services are usually performed pursuant to purchase orders issued under written customer agreements. While most purchase 
orders  provide  for  the  performance  of  a  single  job,  some  provide  for  services  to  be  performed  on  a  run-and-maintain  basis. 
Substantially all our agreements and contracts may be terminated by either party on short notice. The agreements generally specify 
the range of services to be performed and the hourly rates for labor. While many contracts cover specific plants or locations, we also 
enter into multiple-site regional or national contracts which cover multiple plants or locations. 

Seasonality 

We experience some seasonal fluctuations. Historically, the refining industry has scheduled plant shutdowns (commonly 
referred to as “turnarounds”) for the fall and spring seasons. The power industry follows a similar seasonal schedule for their plant 
maintenance. The timing of large turnarounds or outages can significantly impact our revenues.  The pipeline industry follows and 
depends in part on weather conditions where the ability to access pipeline infrastructure for or after inspections may be impeded by 
more severe cold weather conditions. 

7 

 
Employees 

At December 31, 2019, we had approximately 6,800 employees in our worldwide operations. Our employees in the U.S. are 
non-unionized. Most of our Canadian employees and certain employees outside of North America, primarily Europe, are unionized. 
There have been no employee work stoppages to date and we believe our relations with our employees and their representative 
organizations are fair and productive. 

Regulation 

A significant portion of our business activities are subject to foreign, federal, state and local laws and regulations. These 
regulations  are  administered  by  various  foreign,  federal,  state  and  local  health  and  safety  and  environmental  agencies  and 
authorities, including OSHA of the U.S. Department of Labor and the EPA. Failure to comply with these laws and regulations may 
involve civil and criminal liability. From time to time, we are also subject to a wide range of reporting requirements, certifications 
and compliance as prescribed by various federal and state governmental agencies that include, but are not limited to, the EPA, the 
Nuclear  Regulatory  Commission,  the  Chemical  Safety  Board,  the  Department  of  Transportation  and  the  Federal  Aviation 
Administration. Expenditures relating to such regulations are made in the normal course of our business and are neither material nor 
place us at any competitive disadvantage. We do not currently expect that compliance with such laws and regulations will require us 
to make material expenditures. 

From time to time, during the operation of our environmental consulting and engineering services, the assets of which were 
sold in 1996, we handled small quantities of certain hazardous wastes or other substances generated by our customers. Under the 
Comprehensive Environmental Response, Compensation and Liability Act of 1980 (the “Superfund Act”), the EPA is authorized to 
take administrative and judicial action to either cause parties who are responsible under the Superfund Act for cleaning up any 
unauthorized release of hazardous substances to do so, or to clean up such hazardous substances and to seek reimbursement of the 
costs thereof from the responsible parties, who are jointly and severally liable for such costs under the Superfund Act. The EPA may 
also bring suit for treble damages from responsible parties who unreasonably refuse to voluntarily participate in such a clean-up or 
funding  thereof.  Similarly,  private  parties  who  bear  the  costs  of  cleanup  may  seek  to  recover  all  or  part  of  their  costs  from 
responsible parties in cost recovery or contribution actions. Responsible parties include anyone who owns or operates the facility 
where the release occurred (either currently and/or at the time such hazardous substances were disposed of), or who by contract 
arranges for  disposal,  treatment,  transportation  for disposal or treatment of a  hazardous substance,  or  who accepts  hazardous 
substances for transport to disposal or treatment facilities selected by such person from which there is a release. We believe that our 
risk of liability is minimized since our handling consisted solely of maintaining and storing small samples of materials for laboratory 
analysis that are classified as hazardous. Due to its prohibitive costs, we accordingly do not currently carry insurance to cover 
liabilities which we may incur under the Superfund Act or similar environmental statutes. 

Intellectual Property 

We hold various patents, trademarks, trade secrets and licenses, which have not historically been material to our consolidated 
business operations. However, Quest Integrity has significant trade secrets and intellectual property pertaining to its proprietary 
inspection and engineering assessment and software tools. This subsidiary was acquired in November 2010 and a significant amount 
of the purchase price was allocated to these intangible assets. As of December 31, 2019, we held patents, trademarks, trade secrets 
and licenses which will expire at various times between 2020 and 2030. We do not consider any single intangible asset material to 
our results of operations or financial position. 

Competition 

In general, competition stems from a large number of other outside service contractors. More than 100 different competitors 
are currently active in our markets. We believe we have a competitive advantage over most service contractors due to the quality, 
training and experience of our technicians, our North America and increasingly international service capability, the breadth and 
depth of our services, our ability to provide such services on an integrated, more turnkey basis, and our technical engineered support 
coupled with our manufacturing capabilities supporting the service network. 

Available Information 

As a public company, we are required to file periodic reports with the Securities and Exchange Commission (the “SEC”) 
within established deadlines. Our SEC filings are available to the public through the SEC’s website located at www.sec.gov. Our 
internet website address is www.teaminc.com. Information contained on our website is not part of this Annual Report on Form 10-K. 
Our annual reports on Form 10-K, quarterly reports on Form 10-Q, Proxy Statements and current reports on Form 8-K filed with (or 

8 

 
furnished to) the SEC are available on our website, free of charge, as soon as reasonably practicable after we file or furnish such 
material. We also post our code of ethical conduct, our governance principles, our social responsibility policy and the charters of our 
Board committees on our website. Our governance documents are available in print to any stockholder that submits a written request 
to Team, Inc., Attn: Corporate Secretary, 13131 Dairy Ashford, Suite 600, Sugar Land, Texas 77478. 

ITEM 1A. 

RISK FACTORS 

Our business, financial condition, results of operations, cash flows and/or stock price could be materially adversely affected by 

any of the risks and uncertainties described below. 

Risks Related to Market Conditions 

The economic environment may affect our customers’ demand for our services. Future economic uncertainty may reduce the 
availability of liquidity and credit and, in many cases, reduce demand for our customers’ products. Disruption of the credit markets 
could also adversely affect our customers’ ability to finance on-going maintenance and new capital projects, resulting in contract 
cancellations or  suspensions,  and capital  project  delays. An  extended  or  deep  recession  may  result in  plant  closures  or  other 
contractions  in  our  customer  base. These  factors  may  also  adversely  affect  our  ability  to  collect  payment  for  work  we  have 
previously performed. Furthermore, our ability to expand our business could be limited if, in the future, we are unable to increase 
our credit capacity under favorable terms or at all. Such disruptions, should they occur, could materially impact our results of 
operations, financial position or cash flows. 

Our revenues are heavily dependent on certain industries. Sales of our services are dependent on customers in certain 
industries, particularly the refining and petrochemical industries. As we have experienced in the past, and as we expect to occur in 
the future, downturns characterized by diminished demand for services in these industries as well as potential changes due to 
consolidation or changes in customer businesses or governmental regulations, could have a material impact on our results of 
operations, financial position or cash flows. Certain of our customers have employees represented by unions and could be subject to 
temporary work stoppage which could impact our activity level. 

We sell our services in highly competitive markets, which places pressure on our profit margins and limits our ability to 
maintain or increase the market share of our services. Our competition generally stems from other outside service contractors, 
many of whom offer a similar range of services. Future economic uncertainty could generally reduce demand for industrial services 
and thus create a more competitive bidding environment for new and existing work. No assurances can be made that we will 
continue to maintain our pricing model and our profit margins or increase our market share. 

Our ongoing investments in new customer markets involve significant risks and could disrupt our current operations and 
may not produce the long-term benefits that we expect. Our ability to compete successfully in new customer markets depends on 
our ability to continue to deliver innovative, relevant and useful services to our customers in a timely manner. As a result, we have 
invested, and expect to continue to invest resources in developing products and services to new customers. Such investments may 
not  prioritize  short-term  financial  results  and  may  involve  significant  risks  and  uncertainties,  including  encountering  new 
competitors. We may fail to generate sufficient revenue, operating margin or other value to justify our investments in such new 
customer markets, thereby harming our ability to generate revenue. 

Public health threats such as the recent outbreak of the novel coronavirus may have a negative effect on our customers 
and supply chain. On December 31, 2019, a human infection originating in China was traced to a novel strain of coronavirus or 
COVID-19.  On  January  30,  2020,  the  World  Health  Organization  declared  the  coronavirus  outbreak  to  be  a  “public  health 
emergency of international concern” and then on March 11, 2020, declared the outbreak to be a “pandemic.” Since its detection, the 
virus has spread to various countries, including the United States. The United States and other countries have placed restrictions on 
travel to and from China and other affected regions, and a number of businesses in affected regions have temporarily closed. While 
we have no direct operations in China, the geographic scope of the outbreak remains uncertain and changes daily. Potential effects of 
the  outbreak  include  volatility  in  the  financial  markets,  the  effect  of  travel  restrictions  on  the  global  economy,  supply  chain 
disruptions  and  the  impact  on  certain  commodity  prices.  Some  of  these  factors  may  affect  us  directly,  in  the  form  of  travel 
restrictions, disruptions to our supply chain for consumables or equipment sourced from affected areas, and more importantly, the 
impact to our customer base, especially in the petrochemical and refining industries.  The novel coronavirus’s impact on the global 
economy may lead to a decrease in worldwide demand for oil and refined products which may lead to diminished demand for our 
services. 

9 

 
Risks Related to Our Operations 

If we are not able to implement commercially competitive services in a timely manner in response to changes in the market, 
customer requirements, competitive pressures and technology trends, our business and results of operations could be materially 
and adversely affected. The market for our services is characterized by continual technological developments to provide better and 
more cost-effective services. If we are not able to implement commercially competitive services and products in a timely manner in 
response to changes in the market, customer requirements, competitive pressures and technology trends, our business and results of 
operations could be materially and adversely affected. Likewise, if our proprietary technologies, equipment, facilities, or work 
processes become obsolete, we may no longer be competitive, and our business and results of operations could be materially and 
adversely affected. 

No assurances can be made that we will be successful in maintaining or renewing our contracts with our customers. A 
significant portion of our contracts and agreements with customers may be terminated by either party on short notice. Although 
we actively pursue the renewal of our contracts, we cannot assure that we will be able to renew these contracts or that the terms 
of the renewed contracts will be as favorable as the existing contracts. If we are unable to renew or replace these contracts, or if 
we renew on less favorable terms, we may suffer a material reduction in revenue and earnings. 

No assurances can be made that we will be successful in hiring or retaining members of a skilled technical workforce. We 
have a skilled technical workforce and an industry recognized technician training program for each of our service lines that prepares 
new employees as well as further trains our existing employees. The competition for these individuals is intense. The loss of the 
services of a number of these individuals, or failure to attract new employees, could adversely affect our ability to perform our 
obligations on our customers’ projects or maintenance and consequently could negatively impact the demand for our products and 
services. 

The loss or unavailability of any of our executive officers or other key personnel could have a material adverse effect on 
our business. We depend greatly on the efforts of our executive officers and other key employees to manage and exercise leadership 
over our operations. The loss or unavailability of any of our executive officers or other key employees could have a material adverse 
effect on our business operations. 

Unsatisfactory quality of service execution, including safety performance, can affect customer relationships, eliminate or 
reduce revenue streams from our largest customers, result in higher operating costs and negatively impact our ability to hire and 
retain a skilled technical workforce. The services we provide could incur quality of execution issues that may be caused by our 
workforce personnel and/or components we purchase from other manufacturers or suppliers. If the quality of our services does not 
meet our customers’ expectations or satisfaction, then our sales and operating earnings, and, ultimately, our reputation, could be 
negatively impacted. Additionally, our workers are subject to the normal hazards associated with providing services at industrial 
facilities. Even with proper safety precautions, these hazards can lead to personal injury, loss of life, destruction of property, plant 
and equipment, lower employee morale and environmental damage. While we are intensely focused on maintaining a strong safety 
environment  and  minimizing the  risk  of  accidents,  there  can  be  no  assurance  that  these  efforts  will  be effective.  Poor  safety 
performance may limit or eliminate potential revenue streams, including from many of our largest customers, and may materially 
increase our operating costs, including increasing our required insurance deductibles, self-insured retention and insurance premium 
costs. 

Additional impairments of our goodwill, impairments of our intangible and other long-lived assets, and changes in the 
estimated useful lives of intangible assets could have a material adverse impact on our results of operations and financial 
condition. As a result of past acquisitions, goodwill and other intangible assets comprise a substantial portion of our total assets. As 
of December 31, 2019, our goodwill and intangible assets totaled $282.0 million and $117.0 million, respectively. We assess or test 
goodwill for impairment at least annually in accordance with Generally Accepted Accounting Principles in the U.S. (“GAAP”), 
while our other long-lived assets, including our finite-lived intangible assets, are tested for impairment when circumstances indicate 
that the carrying amount may not be recoverable. A decrease in our market capitalization or profitability or unfavorable changes in 
market, economic and industry conditions all would increase the risk of impairment. In 2017, we determined that there were 
sufficient indicators to trigger interim goodwill impairment tests. The indicators included, among other factors, market softness and 
the related impacts on our financial results and our stock price. This resulted in an impairment loss of $75.2 million in the third 
quarter  of  2017.  Our  2018  and  2019  annual  goodwill  impairment  tests,  which  were  completed  as  of  December  1,  2018  and 
December 1, 2019, respectively, did not result in any additional impairment. However, there can be no assurance that the estimates 
and assumptions made for purposes of the Company’s most recent goodwill impairment test will prove to be accurate predictions of 
the future. Accordingly, we may be required to recognize additional impairment charges in future reporting periods, which could 
materially and adversely impact our results of operations and financial condition. 

10 

 
GAAP requires that we evaluate the useful lives of our intangible assets subject to amortization each reporting period. If the 
estimate of an intangible asset’s remaining useful life is changed, the remaining carrying amount of the intangible asset is amortized 
prospectively over that revised remaining useful life. To the extent the revised useful life of an intangible asset is less than originally 
estimated, our future amortization expense will increase, which could have a material impact on our results of operations and 
financial condition. 

Improvements in operating results from expected savings in operating costs from workforce reductions and other cost 
saving and business improvement initiatives may not be realized in the estimated amounts, may take longer to be realized, or 
could be realized only for a limited period. In the fourth quarter of 2017, we engaged outside consultants to assess all aspects of our 
business for improvement and cost saving opportunities as part of a new cost savings and business improvement project. In the first 
quarter of 2018, we completed the design phase of the project, known as OneTEAM, and are now in the deployment phase. In the 
third  quarter  of  2019,  we began  the  design  phase  of  OneTEAM  for  our  international  operations. We  expect  to  incur  various 
additional expenses associated with the execution of the OneTEAM project through 2020 with funding provided by our operating 
cash flows and the Credit Facility. However, in order to implement this or any other future cost savings or business improvement 
initiatives, we expect to incur additional expenses, which could adversely impact our financial results prior to the realization of the 
expected  benefits  associated  with  the  initiatives.  Due  to  numerous  factors  or  future  developments,  we  may  not  achieve  cost 
reductions or other business improvements consistent with our expectations or the benefits may be delayed. These factors or future 
developments could include (i) the incurrence of higher than expected costs or delays in reassigning and retraining remaining 
employees or outsourcing or eliminating duties and functions of eliminated employees, (ii) unanticipated delays in discharging 
employees in eliminated positions as a result of regulatory or legal limitations on employee terminations in certain jurisdictions, (iii) 
actual  savings  differing  from  anticipated  cost  savings,  (iv)  anticipated  benefits  from  business  improvement  initiatives  not 
materializing and (v) disruptions to normal operations or other unintended adverse impacts resulting from the initiatives. 

 We may also decide to reduce, suspend or terminate our cost saving and business improvement initiatives at any time before 
achieving the estimated benefits or after a limited period of time. The elimination of current employees can also result in increased 
future costs in hiring, training and mobilizing new employees or rehires in the event of a future increase in demand for our services 
resulting in a slower recovery of results from operations. Our initiatives may negatively affect our ability to retain and attract 
qualified personnel, who may experience uncertainty about their future roles with the Company. 

Economic, political and other risks associated with international operations could adversely affect our business. A portion 
of our operations are conducted and located outside the U.S., and accordingly, our business is subject to risks associated with doing 
business internationally, including changes in foreign currency exchange rates, instability in political or economic conditions, 
difficulty in repatriating cash proceeds, differing employee relations, differing regulatory environments, trade protection measures, 
and difficulty in administering and enforcing corporate policies which may be different than the normal business practices of local 
cultures. In many foreign countries, particularly in those with developing economies, it is common to engage in business practices 
that are prohibited by U.S. and foreign anti-corruption regulations applicable to us such as the U.S. Foreign Corrupt Practices Act 
and the United Kingdom Bribery Act. Our international business operations may include projects in countries where corruption is 
prevalent. Although we have, and continue to, implement policies and procedures designed to ensure compliance with these laws, 
there can be no assurance that all of our employees, contractors or agents, including those representing us in countries where 
practices which violate such anti-corruption laws may be customary, will not take actions in violation of our policies and procedures. 
Any violation of foreign or U.S. laws by our employees, contractors or agents, even if such violation is prohibited by our policies 
and procedures, could have a material adverse effect on our results of operations, financial position or cash flows. 

Business acquisitions entail risk for investors. From time to time, we pursue acquisitions in, or complementary to, the 
specialty maintenance and specialty industrial services, including inspection, engineering assessment and mechanical services to 
complement and diversify our existing business. We may also acquire other businesses that enhance our services or geographic 
scope. We may not be able to expand our market presence through acquisitions, and acquisitions may present unforeseen integration 
difficulties or costs. No assurances can be made that we will realize the cost savings, synergies or revenue enhancements that we 
may anticipate from any acquisition, or that we will realize such benefits within the time frame that we expect. If we are not able to 
address the challenges associated with acquisitions and successfully integrate acquired businesses, or if our integrated product and 
service offerings fail to achieve market acceptance, our business could be adversely affected. The consideration paid in connection 
with an acquisition may also affect our share price or future financial results depending on the structure of such consideration. To the 
extent we issue stock or other rights to purchase stock, including options or other rights, existing shareholders may be diluted and 
earnings per share may decrease. In addition, acquisitions may result in the incurrence of additional debt. 

The price of our outstanding securities may be volatile. It is possible that in some future quarter (or quarters) our revenues, 
operating results or other measures of financial performance will not meet the expectations of public stock market analysts or 
investors, which could cause the price of our outstanding securities to decline or be volatile. Historically, our quarterly and annual 
sales and operating results have fluctuated. We expect fluctuations to continue in the future. In addition to general economic and 

11 

 
political conditions, and in addition to the other factors identified under this Item 1A “Risk Factors”, the following factors may 
affect our sales and operating results: the timing of significant customer orders, the timing of planned maintenance projects at 
customer facilities, changes in competitive pricing, wide variations in profitability by product line, variations in operating expenses, 
rapid increases in raw material and labor costs, the timing of announcements or introductions of new products or services by us, our 
competitors or our respective customers, the acceptance of those services, our ability to adequately meet staffing requirements with 
qualified personnel, relative variations in manufacturing efficiencies and costs, and the relative strength or weakness of international 
markets. Since our quarterly and annual revenues and operating results vary, we believe that period-to-period comparisons are not 
necessarily meaningful and should not be relied upon as indicators of our future performance. 

Our business may be adversely impacted by work stoppages, staffing shortages and other labor matters. At December 31, 
2019, we had approximately 6,800 employees, approximately 1,700 of whom were located in Canada and Europe where employees 
predominantly are represented by unions. Although we believe that our relations with our employees are good and we have had no 
strikes or work stoppages, no assurances can be made that we will not experience these and other types of conflicts with labor 
unions, works councils, other groups representing employees, or our employees in general, or that any future negotiations with our 
labor unions will not result in significant increases in the cost of labor. 

We extend credit to customers for purchases of our services which subjects us to potential credit risk that could, if realized, 
adversely affect our financial condition, results of operations and cash flows. If we are unable to collect amounts owed to us, or 
retain amounts paid to us, our cash flows would be reduced and we could experience losses. We would also recognize losses with 
respect to any receivables that are impaired as a result of our customers’ financial difficulties or bankruptcies. The risk of loss may 
increase for capital projects where we provide services over a longer period of time. Credit losses could materially and adversely 
affect our financial condition, results of operations and cash flows. 

As a result of our geographically diverse and decentralized operations within the United States and other countries around 
the world, we are more susceptible to certain risks. We have offices and operations in approximately 200 locations in 20 countries 
throughout the world. This creates greater financial and operational risks due to the nature of our operations being conducted at 
various  locations.  The  internal  controls,  policies  and  procedures,  and  employee  training  and  compliance  programs  we  have 
implemented to deter prohibited practices may not be effective in preventing employees, contractors or agents from violating or 
circumventing such internal policies or from material violations of applicable laws and regulations. 

Risks Related to Financing Our Business 

We are subject to risks associated with indebtedness under our banking credit facility, including the risk of failure to 
maintain compliance with financial covenants, the risk of being unable to make interest and principal payments when due and 
the risk of rising interest rates. The Credit Facility consists of a $225 million revolving loan facility and a $50 million term loan 
facility, and allows for an increase in total commitments of up to an additional $100 million if certain conditions are met. The Credit 
Facility contains financial covenants requiring the Company to maintain certain financial ratios. As of December 31, 2019, we were 
required to maintain (i) a maximum ratio of senior secured debt to consolidated EBITDA (the “Senior Secured Leverage Ratio,” as 
defined in the Credit Facility agreement) and (ii) a minimum ratio of the sum of consolidated EBITDA less taxes and capital 
expenditures  paid  in  cash  to consolidated  debt  service  (the  “Debt  Service  Coverage  Ratio,”  as  defined  in  the  Credit  Facility 
agreement). Beginning March 31, 2020, we will also be required to maintain a maximum ratio of consolidated funded indebtedness 
to consolidated EBITDA (the “Net Leverage Ratio”, as defined in the Credit Facility agreement). 

We entered into the eighth amendment to the Credit Facility (the “Eighth Amendment”) on August 30, 2019 to amend and 
restate certain portions of the Third Amended and Restated Credit Agreement, dated as of July 7, 2015, including modifying certain 
financial covenants. The Eighth Amendment amended the financial covenants in the Credit Facility by eliminating the ratio of 
consolidated EBITDA to consolidated interest charges (the “Interest Coverage Ratio,” as defined in the Credit Facility agreement), 
adding the Net Leverage Ratio and the Debt Service Coverage Ratio, and modifying the Senior Secured Leverage Ratio. The 
financial covenant requirements under the Eighth Amendment are summarized in the table below. 

12 

 
Fiscal Quarter Ending 

December 31, 2019, March 31, 2020, June 30, 2020 and September 30, 2020 

December 31, 2020 and each Fiscal Quarter thereafter 

Fiscal Quarter Ending 

March 31, 2020 

June 30, 2020 

September 30, 2020 

December 31, 2020 and each Fiscal Quarter thereafter 

Fiscal Quarter Ending 

December 31, 2019, March 31, 2020, June 30, 2020 and September 30, 2020 

December 31, 2020 and each Fiscal Quarter thereafter 

Maximum Senior 
Secured Leverage 
Ratio 

2.75 to 1.00 

2.50 to 1.00 

Maximum Net 
Leverage Ratio 

5.50 to 1.00 

5.25 to 1.00 

5.00 to 1.00 

4.50 to 1.00 

Minimum Debt 
Service Coverage 
Ratio 

1.25 to 1.00 

1.50 to 1.00 

As of December 31, 2019, we are in compliance with these covenants. The Senior Secured Leverage Ratio and the Debt 
Service Coverage Ratio stood at 1.89 to 1.00 and 2.17 to 1.00, respectively, as of December 31, 2019. We are not bound by a 
covenant with respect to the Net Leverage Ratio until March 31, 2020; however, as of December 31, 2019 this ratio stood at 4.97 to 
1.00. 

Our ability to maintain compliance with the financial covenants is dependent upon our future operating performance and 
future financial condition, both of which are subject to various risks and uncertainties. Accordingly, there can be no assurance that 
we will be able to maintain compliance with the Credit Facility covenants as of any future date. In the event we are unable maintain 
compliance with our financial covenants, we would seek to enter into an amendment to the Credit Facility with our bank group in 
order to modify and/or to provide relief from the financial covenants for an additional period of time. Although we have entered into 
amendments in the past, there can be no assurance that any future amendments would be available on terms acceptable to us, if at 
all. 

We rely primarily on cash flows from our operations to make required interest and principal payments on our debt under the 
Credit Facility. If we are unable to generate sufficient cash flows from our operations, we may be unable to pay interest and 
principal obligations on our debt when they become due. Failure to comply with these obligations or failure to comply with the 
financial covenants discussed above could result in an event of default, which would permit our lenders to accelerate the repayment 
of the debt. If our lenders accelerate the repayment of debt, there is no assurance that we could refinance such debt on terms 
favorable to us or at all. 

All of the debt outstanding under the Credit Facility bears interest at variable market rates. If market interest rates increase, 
our interest expense and cash flows could be adversely impacted. Based on Credit Facility borrowings outstanding at December 31, 
2019, an increase in market interest rates of 100 basis points would increase our interest expense and decrease our operating cash 
flows by approximately $1.2 million on an annual basis. 

Our Credit Facility restricts our ability to, among other items, incur additional indebtedness, engage in mergers, acquisitions 
and dispositions and alter the business conducted by the Company and its subsidiaries. These restrictions could adversely affect our 
ability to operate our businesses and may limit our ability to take advantage of potential business opportunities as they arise. 

No  assurances can  be  made  that  we  will  be able  to renew our  Credit  Facility,  refinance the  outstanding  balance  or 
otherwise repay our obligations in full prior to maturity on July 7, 2021. The Credit Facility matures on July 7, 2021 and under the 
terms of the Credit Facility, any outstanding balance is due in full on that date. As of December 31, 2019, under the Credit Facility, 
we had an outstanding principal balance of $123.6 million and outstanding letters of credit totaling $20.5 million. The ability to 
renew  the  Credit  Facility,  refinance  the  debt  or  otherwise  repay  the  outstanding  debt  prior  to  maturity  is  dependent  upon 
capital/credit market conditions as well as our financial condition, operating results and cash flows, all of which are subject to 
prevailing economic and competitive conditions in addition to financial, business, legislative, governmental, political, regulatory and 
other factors beyond our control. Therefore, we can give no assurance that we will be able to renew the Credit Facility or refinance 
the debt on terms favorable to us, or at all, or that we will otherwise be able repay the Credit Facility obligations in full by the 

13 

 
 
 
 
 
 
 
maturity date. In such event, we could face substantial liquidity problems, which could cause a materially adverse impact on our 
business operations. 

The accounting method for our convertible debt securities may have a material effect on our reported financial results. On 
July 31, 2017 we issued $230.0 million principal amount of 5.00% Convertible Senior Notes due 2023 (the “Notes”) in a private 
offering. Accordingly, the issuance of the Notes and the subsequent accounting associated with the Notes has been reflected in our 
consolidated financial statements beginning in the third quarter of 2017. 

Under Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) 470-20, Debt with 
Conversion and Other Options, (“ASC 470-20”), an entity must separately account for the liability and equity components of the 
convertible debt instruments (such as the Notes) that may be settled entirely or partially in cash upon conversion in a manner that 
reflects the issuer’s economic interest cost. The effect of ASC 470-20 on the accounting for the Notes is that the equity component is 
included in the additional paid-in capital section of equity on our consolidated balance sheet, and the value of the equity component 
is treated as original issue discount for purposes of accounting for the debt component of the Notes. As a result, we are recording a 
greater amount of non-cash interest expense as a result of the amortization of the discounted carrying value of the Notes to their face 
amount over the term of the Notes. We will report lower net income (or greater net loss) in our financial results because ASC 470-20 
requires interest to include both the current period’s amortization of the debt discount and the instrument’s coupon interest, which 
could adversely affect our reported or future financial results, the market price of our common stock and the trading price of the 
Notes. 

In addition, convertible debt instruments (such as the Notes) that may be settled entirely or partly in cash are currently 
accounted for utilizing the treasury stock method if we have the ability and intent to settle in cash, the effect of which is that the 
shares issuable upon conversion of the Notes are not included in the calculation of diluted earnings per share except to the extent 
that the conversion value of the Notes exceeds their principal amount and if the effect would be dilutive. Under the treasury stock 
method, for diluted earnings per share purposes, the transaction is accounted for as if the number of shares of common stock that 
would be necessary to settle such excess, if we elected to settle such excess in shares, are issued. We cannot be sure that we will be 
able to demonstrate the ability or intent to settle the Notes in cash in any future reporting period or that future accounting standards 
will continue to permit the use of the treasury stock method. If we are unable to use the treasury stock method in accounting for the 
shares of common stock issuable upon conversion of the Notes, then we would utilize the if-converted method, which would require 
us to assume the Notes would be settled entirely in shares of common stock for purposes of calculating diluted earnings per share, if 
the effect would be dilutive. In such case, our diluted earnings per share would be adversely affected. 

Transactions relating to our convertible debt securities may dilute the ownership interest of existing stockholders, or may 
otherwise depress the price of our common stock. The Notes are initially convertible into 10,599,067 shares of common stock, but 
the occurrence of certain corporate events could increase the conversion rate, which could result in the Notes becoming convertible 
into a maximum of 14,838,703 shares of common stock. Upon conversion, the Company may settle the Notes in cash or in shares of 
common stock or a combination of cash and shares of common stock, in each case, at the Company’s election. If the Notes are 
converted, our current intent is to settle the principal amount of the Notes in cash and settle the remainder of our conversion 
obligation by issuing shares of common stock; however, we cannot guarantee that we will have sufficient funds available to us at the 
time of any such conversions in order to effect settlement in that manner. In such case, we could elect to settle the conversion 
obligation in a different combination of cash and shares of common stock or entirely in shares of common stock, depending on the 
circumstances. To the extent we deliver shares of common stock upon conversion of the Notes, the ownership interests of existing 
stockholders would be diluted. Any sales in the public market of the common stock issuable upon such conversion could adversely 
affect prevailing market prices of our common stock. 

Risks Related to Information Systems 

The Company’s operations and information systems, including its employee, customer and financial records, are subject to 
cybersecurity risks. Team continues to increase its dependence on digital technologies to conduct its operations. Many of the 
Company’s files, including employee, customer and financial records, are digitized and more employees are working in almost 
paperless and remote environments. We have also outsourced certain information technology development, maintenance and support 
functions. As a result, the Company may be exposed to potentially severe cyber incidents at both its internal locations and outside 
vendor locations that could result in a theft of sensitive data and/or intellectual property, alteration or deletion of critical data and/or 
disruption of its operations for an extended period of time. This could also result in claims, losses, fines and higher costs to correct 
and remedy the effects of such incidents, although no such material incidents have occurred to date to the Company’s knowledge. 

Interruptions in the proper functioning of our information systems could disrupt operations and cause increases in costs 
and/or decreases in revenues. The proper functioning of our information systems is critical to the successful operation of our 
business. Although our information systems are protected through physical and software safeguards, our information systems are 

14 

 
still vulnerable to natural disasters, power losses, telecommunication failures and other problems. If critical information systems fail 
or are otherwise unavailable, our business operations could be adversely affected. 

Risks Related to Regulations 

Fluctuations in our effective tax rate and our tax obligations could adversely affect our financial results. We are subject to 
taxes in the U.S. and in various foreign jurisdictions. Significant judgment is required in determining our worldwide income tax 
provision,  tax  assets  and  accruals  for  other  taxes,  and  there  are  many  transactions  and  calculations  where  the  ultimate  tax 
determination is uncertain. Our effective income tax rate could be adversely affected by our profit levels, changes in our business, 
reorganization of our business and operating structure, changes in the mix of earnings in countries with differing statutory tax rates, 
changes in the elections we make, changes in applicable tax laws or interpretations of existing tax laws or changes in the valuation 
allowance for deferred tax assets, as well as other factors. 

We are also currently subject to audit in various jurisdictions, and these jurisdictions may assess additional income tax 
liabilities against us. Developments in an audit, litigation, or the relevant laws, regulations, administrative practices, principles, and 
interpretations  could  have  a  material  effect  on  our  operating  results  or  cash  flows  in  the  period  or  periods  for  which  that 
development occurs, as well as for prior and subsequent periods. 

Our operations and properties are subject to extensive environmental, health and safety regulations. We are subject to a 
variety of U.S. federal, state, local and international laws and regulations relating to the environment, and worker health and safety, 
among other things. These laws and regulations are complex, change frequently, are becoming increasingly stringent, and can 
impose  substantial  sanctions  for  violations  or  require  operational  changes  that  may  limit  our services. We  must  conform  our 
operations to comply with applicable regulatory requirements and adapt to changes in such requirements in all locations in which we 
operate. These requirements can be expected to increase the overall costs of providing our services over time. Some of our services 
involve  handling  or  monitoring  highly  regulated  materials,  including  VOCs  or  hazardous  wastes.  Environmental  laws  and 
regulations generally impose limitations and standards for the characterization, handling and disposal of regulated materials and 
require us to obtain permits and comply with various other requirements. The improper characterization, handling, or disposal of 
regulated materials or any other failure by us to comply with increasingly complex and strictly-enforced federal, state, local, and 
international environmental, health and safety laws and regulations or associated permits could subject us to the assessment of 
administrative, civil and criminal penalties, the imposition of investigatory or remedial obligations, or the issuance of injunctions 
that could restrict or prevent our ability to operate our business and complete contracted services. A defect in our services or faulty 
workmanship could result in an environmental liability if, as a result of the defect or faulty workmanship, a contaminant is released 
into the environment. In addition, the modification or interpretation of existing environmental, health and safety laws or regulations, 
the more vigorous enforcement of existing laws or regulations, or the adoption of new laws or regulations may also negatively 
impact industries in which our customers operate, which in turn could have a negative impact on us. 

Climate change legislation or regulations restricting emissions of “greenhouse gases” could result in reduced demand for 
our services and products. There has been an increased focus in the last several years on climate change in response to findings that 
emissions of carbon dioxide, methane and other greenhouse gases present an endangerment to public health and the environment. As 
a result, there have been a variety of regulatory developments, proposals or requirements and legislative initiatives that have been 
introduced in the U.S. and other parts of the world that are focused on restricting the emission of greenhouse gases. The adoption of 
new or more stringent legislation or regulatory programs limiting greenhouse gas emissions from customers for whom we provide 
repair and maintenance services could affect demand for our products and services. Further, some scientists have concluded that 
increasing greenhouse gas concentrations in the atmosphere may produce physical effects, such as increased severity and frequency 
of storms, droughts, floods and other climate events. Such climate events have the potential to adversely affect our operations or 
those of our customers, which in turn could have a negative effect on us. 

The United Kingdom’s (the “U.K.”) departure from the European Union (the “EU”) could adversely affect us. The U.K. 
held a  referendum  in  2016  in  which  a  majority of  voters  approved  an exit  from  the  EU (“Brexit”).  In  March 2017,  the  U.K. 
government gave formal notice of its intention to leave the EU. The U.K. Parliament passed a withdrawal bill on January 23, 2020, 
which was ratified by European Parliament shortly thereafter, marking the U.K.’s departure from the EU effective January 31, 2020. 
The U.K. will now enter into a transition period that is scheduled to end on December 31, 2020, unless it is requested to be extended 
before July 1, 2020. Negotiations are ongoing to determine the future terms of the U.K.’s relationship with the EU, including, among 
other things, the terms of trade between the U.K. and the EU. The effects of Brexit will depend on any agreements the U.K. reaches 
to retain access to EU markets. The outcome of this referendum caused volatility in global stock markets and foreign currency 
exchange rate fluctuations and uncertainty about the terms and impact of Brexit may continue to do so in the future. Brexit could 
adversely affect U.K., regional European and worldwide economic and market conditions and could contribute to instability in 
global financial and foreign exchange markets, including volatility in the value of the British Pound and Euro, which in turn could 
adversely affect our customers, particularly in the U.K. In addition, Brexit could lead to legal uncertainty and potentially divergent 

15 

 
national laws and regulations as the U.K. negotiates with the EU. In particular, depending on the terms of Brexit, we may face new 
regulatory costs and challenges, including additional regulatory licensing to operate in the U.K. market, adding costs and potential 
inconsistency to our business and we could also be required to comply with regulatory requirements in the U.K. that are in addition 
to, or inconsistent with, the regulatory requirements of the EU. Any of these effects of Brexit and others we cannot anticipate could 
adversely affect our business, results of operations, financial condition and cash flows. 

We are subject to privacy and data security/protection laws in the jurisdictions in which we operate and may be exposed to 
substantial costs and liabilities associated with such laws and regulations. The regulatory environment surrounding information 
security and privacy is increasingly demanding, with frequent imposition of new and changing requirements. Compliance with 
changes in privacy and information security laws and standards may result in significant expense due to increased investment in 
technology and the development of new operational processes, which could have a material adverse effect on our financial condition 
and results of operations. In addition, the payment of potentially significant fines or penalties in the event of a breach or other 
privacy and information security laws, as well as the negative publicity associated with such a breach, could damage the Company’s 
reputation and adversely impact product demand and customer relationships. 

Risks Related to Legal Liability 

The Company’s insurance coverage will not fully indemnify us against certain claims or losses. Further, the Company’s 
insurance has limits and exclusions and not all losses or claims are insured. We perform services in hazardous environments on or 
around high-pressure, high temperature systems and our employees are exposed to a number of hazards, including exposure to 
hazardous materials, explosion hazards and fire hazards. Incidents that occur at these large industrial facilities or systems, regardless 
of fault, may be catastrophic and adversely impact our employees and third parties by causing serious personal injury, loss of life, 
damage  to  property  or  the  environment,  and  interruption  of  operations.  Our  contracts  typically  require  us  to  indemnify  our 
customers for injury, damage or loss arising out of our presence at our customers’ location, regardless of fault, or the performance of 
our services and provide for warranties for materials and workmanship. We may also be required to name the customer as an 
additional insured under our insurance policies. We maintain limited insurance coverage against these and other risks associated 
with our business. Due to the high cost of general liability coverage, we maintain insurance with a self-insured retention of $1.0 
million and a deductible of $2.0 million per occurrence. This insurance may not protect us against liability for certain events, 
including events involving pollution, product or professional liability, losses resulting from business interruption or acts of terrorism 
or damages from breach of contract by the Company. We cannot assure you that our insurance will be adequate in risk coverage or 
policy limits to cover all losses or liabilities that we may incur. Moreover, in the future, we cannot assure that we will be able to 
maintain insurance at levels of risk coverage or policy limits that we deem adequate. Any future damages caused by our products or 
services that are not covered by insurance or are in excess of policy limits could have a material adverse effect on our results of 
operations, financial position or cash flows. 

We are involved and are likely to continue to be involved in legal proceedings, which  will increase our costs and, if 
adversely determined, could have a material effect on our results of operations, financial position or cash flows. We are currently 
a defendant in legal proceedings arising from the operation of our business and it is reasonable to expect that we will be named in 
future actions. Most of the legal proceedings against us arise out of the normal course of performing services at customer facilities, 
and include claims for workers’ compensation, personal injury and property damage. Legal proceedings can be expensive to defend 
and can divert the attention of management and other personnel for significant periods of time, regardless of the ultimate outcome. 
An unsuccessful defense of a liability claim could have an adverse effect on our business, results of operations, financial position or 
cash flows. 

Other Risk Factors 

Other risk factors may include interruption of our operations, or the operations of our customers due to fire, floods, hurricanes, 
earthquakes, power loss, telecommunications failure, terrorist attacks, labor disruptions, health epidemics and other events beyond 
our control. 

Any of these factors, individually or in combination, could materially and adversely affect our future results of operations, 
financial position, cash flows and/or stock price and could also affect whether any forward-looking statements in this Annual Report 
on Form 10-K ultimately prove to be accurate. 

16 

 
 
 
ITEM 1B. 

UNRESOLVED STAFF COMMENTS 

NONE 

ITEM 2. 

PROPERTIES 

We provide our services globally through approximately 200 locations in 20 countries throughout the world. There are several 
materially important physical properties used in our operations. We own a facility in Alvin, Texas that consists of our primary 
training facility, equipment center and ISO-9001 certified manufacturing facility for clamps, enclosures, and sealants. Additionally, 
we operate three manufacturing facilities in Houston, Texas (two of which are owned and the other is leased), which are included in 
our MS segment. Further, we lease office space for our corporate headquarters in Sugar Land, Texas and for our Quest Integrity 
segment headquarters in Kent, Washington. Additional district service locations considered materially important in our IHT and MS 
segments are as follows. We lease facilities in Mobile, Alabama; Benicia, California; Harbor City, California;  Hammond, Indiana; 
Columbus, Ohio; Pasadena, Texas (two locations); and Edmonton, Alberta, Canada. We own a facility in Pasadena, Texas; a facility 
in Vlissingen, Netherlands and three facilities in the United Kingdom in Kendal, Carlisle and Scunthorpe. 

We believe that our property and equipment are adequate for our current needs, although additional investments are expected 
to be made for expansion of property and equipment, replacement of assets at the end of their useful lives will occur in connection 
with corporate development activities. 

ITEM 3. 

LEGAL PROCEEDINGS 

For information on legal proceedings, see Note 14 to the consolidated financial statements included this report. 

ITEM 4. 

MINE SAFETY DISCLOSURES 

NOT APPLICABLE 

17 

 
 
 
 
ITEM 5. 

MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS 
AND ISSUER PURCHASES OF EQUITY SECURITIES 

PART II 

Market Information 

Our stock is traded on the NYSE under the symbol “TISI”. 

Holders 

There were 540 holders of record of our common stock as of March 10, 2020, excluding beneficial owners of stock held in 

street name. 

Dividends 

No cash dividends were declared or paid during the year ended December 31, 2019 or the year ended December 31, 2018. We 
are limited in our ability to pay cash dividends without the consent of our bank syndicate. Accordingly, we have no present intention 
to pay cash dividends in the foreseeable future. Additionally, any future dividend payments will continue to depend on our financial 
condition, market conditions and other matters deemed relevant by the Board. 

18 

 
Performance Graph 

The following performance graph compares the performance of our common stock to the NYSE Composite Index and a Peer 
Group Index. The comparison assumes $100 was invested on May 31, 2014 in our common stock, the NYSE Composite Index and 
the Peer Group Index. The values of each investment are based on share price appreciation, with reinvestment of all dividends, 
assuming any were paid. For each graph, the investments are assumed to have occurred at the beginning of each period presented. 
For the year ended December 31, 2019, the following Peer Group companies are relevant for comparison in terms of service 
offerings,  industry  and  other  factors: Aegion  Corporation,  Barnes  Group,  Basic  Energy Services  (delisted  from  the  NYSE  in 
December 2019), CIRCOR International, Clean Harbors, DXP Enterprises, Emcor Group, Enerpac Tool Group (formerly Actuant 
Corporation), EnPro Industries, ESCO Technologies,  MasTec, Inc., Matrix Service Company, Mistras Group, MYR Group, Primoris 
Services Corporation, Quanta Services, SEACOR Holdings, Tetra Tech, Inc. and TETRA Technologies, Inc. 

* 

$100 invested on 5/31/14 in stock or index, including reinvestment of dividends. Years ended May 31, 2015; seven-month transition period ended 
December 31, 2015; and years ended December 31, 2019, 2018, 2017 and 2016. 

Team, Inc. 
NYSE Composite 
Peer Group 

5/14 
100.00   
100.00   
100.00   

5/15 
94.94   
105.22   
80.88   

12/15 
76.24   
97.91   
69.47   

12/16 

12/17 

93.63   
109.60   
102.22   

35.54   
130.12   
112.71   

12/18 
34.95   
118.48   
90.27   

12/19 

38.10 
148.70 
128.19 

Note: The above information was provided by Research Data Group, Inc. 

The information under the caption “Performance Graph” above is not deemed to be “filed” as part of the Annual Report on 
Form 10-K and is not subject to the liability provisions of Section 18 of the Securities Exchange Act of 1934. Such information will 
not be deemed incorporated by reference into any filing we make under the Securities Act of 1933 unless we explicitly incorporate it 
into such filing at such time. 

19 

 
 
 
 
 
 
 
 
 
ITEM 6. 

SELECTED FINANCIAL DATA 

We have included selected financial data for the years ended December 31, 2019, 2018, 2017 and 2016, the seven months 
ended December 31, 2015 and the year ended May 31, 2015 under “Five Year Comparison,” in the financial information that is 
included in this report in Part II, Item 8, “Financial Statements and Supplementary Data.” This information is incorporated herein by 
reference. 

ITEM 7. 

MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND 
RESULTS OF OPERATIONS 

The Management’s Discussion and Analysis of Financial Condition and Results of Operations listed in the Financial Table of 

Contents included in this report is incorporated herein by reference. 

ITEM 7A. 

QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 

We have included a discussion about market risks under “Market Risk” in the Management’s Analysis that is included in this 
report  in  Part  II,  Item 7,  “Management’s  Discussion  and Analysis  of  Financial  Condition  and  Results  of  Operations.”  This 
information is incorporated herein by reference. 

ITEM 8. 

FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA 

Our Consolidated Financial Statements, the Notes to Consolidated Financial Statements, the reports of our Independent 
Registered Public Accounting Firm and the information under “Quarterly Financial Data (Unaudited)” and “Five Year Comparison” 
listed  in  this  report  are  incorporated  herein  by  reference. All  other  schedules  for  which  provision  is  made  in  the  applicable 
accounting regulation of the SEC are not required under the related instructions or are inapplicable, and therefore, have been 
omitted. 

ITEM 9. 

CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND 
FINANCIAL DISCLOSURE 

There have been no disagreements concerning accounting and financial disclosures with our independent accountants during 

any of the periods presented. 

ITEM 9A. 

CONTROLS AND PROCEDURES 

Evaluation of disclosure controls and procedures. Disclosure controls and procedures, as defined in Rules 13a-15(e) and 
15d-15(e) promulgated under the Securities Exchange Act of 1934, as amended (“Exchange Act”), are controls and procedures that 
are designed to ensure that the information required to be disclosed in reports that we file or submit under the Exchange Act is 
recorded, processed, summarized and reported within the time periods specified in the rules and forms of the SEC and that such 
information is appropriately accumulated and communicated to management, including our Chief Executive Officer (“CEO”) and 
our Chief Financial Officer (“CFO”), as appropriate, to allow timely decisions regarding required disclosure. 

As  of  the  end  of  the  period  covered  by  this  report,  an  evaluation  was  carried  out  under  the  supervision  and  with  the 
participation of our management, including our CEO and CFO, of the effectiveness of the design and operation of our disclosure 
controls and procedures. This evaluation included consideration of the various processes carried out under the direction of our 
disclosure committee in an effort to ensure that information required to be disclosed in our SEC reports is recorded, processed, 
summarized and reported within the time periods specified by the SEC. This evaluation also considered the work completed related 
to our compliance with Section 404 of the Sarbanes-Oxley Act of 2002. Based on this evaluation, our CEO and CFO have concluded 
that, as of December 31, 2019, our disclosure controls and procedures were not effective due to the existence of a material weakness 
in our internal control over financial reporting described below. During an internal investigation that concluded in March 2020, the 
Company discovered that over a period of multiple years an employee at Team Industrial Services Netherlands B.V., one of its 
wholly-owned subsidiaries, misappropriated assets from the Company through management override of internal controls in an 
attempt to conceal the transactions.  This circumvention of internal controls and misappropriation, which was within its Netherlands 
subsidiary, was discovered during management’s reviews after the end of 2019, but prior to the financial statements being available 
to be issued. 

In response to the identification of the material weakness in our financial reporting described below, we performed additional 
analysis, reconciliations, and other post-closing procedures to ensure that our consolidated financial statements included in this 
Form 10-K were prepared in accordance with U.S. generally accepted accounting principles (“GAAP”). Following such additional 

20 

 
analysis and procedures, our management, including our CEO and CFO, has concluded that the consolidated financial statements for 
the periods covered by and included in this Form 10-K fairly present, in all material respects, our financial position, results of 
operations, and cash flows in conformity with GAAP. 

Management’s Annual Report on Internal Control over Financial Reporting 

Our management is responsible for establishing and maintaining adequate internal control over financial reporting as defined 
in Exchange Act Rule 13a-15(f). Our internal control over financial reporting is a process designed to provide reasonable assurance 
regarding the reliability of financial reporting and the preparation of our consolidated financial statements for external purposes in 
accordance with GAAP. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because 
of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

We have used the framework set forth in the report entitled Internal Control-Integrated Framework issued by the Committee of 
Sponsoring Organizations of the Treadway Commission (2013) to evaluate the effectiveness of our internal control over financial 
reporting. As a result of this evaluation, we have identified a material weakness in our internal control, as further described below. 
As a result of this material weakness, we have concluded that our internal control over financial reporting was not effective as of 
December 31, 2019. 

A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such that 
there is a reasonable possibility that a material misstatement of the company’s annual or interim financial statements will not be 
prevented or detected on a timely basis. 

We have concluded that our monitoring controls over certain subsidiary operations were ineffective due to our risk assessment 
not identifying the need for monitoring controls at these subsidiaries. This resulted in management override of certain process level 
controls allowing an individual to submit unauthorized payments to unauthorized third parties over a period of multiple years. 

The control deficiency did not result in a material misstatement of our current or prior period consolidated annual or interim 
financial  statements.  However,  the  control  deficiency  could  have  resulted  in material  misstatements  to  the  annual  or interim 
consolidated financial statements that would not have been prevented or detected. Accordingly, management concluded that the 
control deficiency was a material weakness in the Company’s internal control over financial reporting. The attestation report of 
KPMG LLP, the Company’s independent registered public accounting firm, is an adverse opinion on the Company’s internal control 
over financial reporting and is set forth in this Annual Report on Form 10-K which appears herein. 

Changes in internal control over financial reporting. Except for the material weakness discussed above, there were no 
changes in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) of the Securities Exchange Act) 
that have materially affected or are reasonably likely to materially affect our internal control over financial reporting during the 
fourth quarter of our fiscal year ended December 31, 2019. 

Remediation of Material Weakness. We are in process of remediating the material weakness in our internal control over 
financial reporting noted above. We have already undertaken a number of measures designed to directly address, or contribute to, the 
remediation of our material weakness and the enhancement of our internal control over financial reporting including change in 
personnel and centralization of certain control processes. 

Management has implemented or is in the process of implementing, the following changes to the Company’s internal control 

systems and procedures in order to remediate the above stated material weakness: 

•   Establishment of additional review procedures and monitoring activities at a centralized level over all subsidiary senior 

finance lead roles in order to verify that process level controls are present and functioning as designed 

•   The Company’s fraud risk assessment of a location will be included as a factor in determining the scope of our SOX 
compliance program, in order to more fully tailor the design of internal control over financial reporting to mitigate the risk 
of material misstatement caused by fraud or otherwise 

•   Additional training of finance personnel on internal control over financial reporting, the importance of monitoring control 

activities, and fraud risk assessment 

21 

 
 
 
 
The material weakness will not be considered remediated until the applicable remedial controls operate for a sufficient period of 
time and management has concluded, through testing, that these controls are operating effectively. 

ITEM 9B. 

OTHER INFORMATION 

NONE 

22 

 
 
PART III 

The information for the following items of Part III has been omitted from this Annual Report on Form 10-K since we will file, 
not later than 120 days following the close of our fiscal year ended December 31, 2019, our Definitive Proxy Statement. The 
information required by Part III will be included in that proxy statement and such information is hereby incorporated by reference, 
with the exception of the information under the headings “Compensation Committee Report” and “Audit Committee Report.” 

ITEM 10. 

DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE 

ITEM 11. 

EXECUTIVE COMPENSATION 

ITEM 12. 

ITEM 13. 

SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND 
RELATED STOCKHOLDER MATTERS 

CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR 
INDEPENDENCE 

ITEM 14. 

PRINCIPAL ACCOUNTING FEES AND SERVICES 

23 

 
 
PART IV 

ITEM 15. 

EXHIBITS AND FINANCIAL STATEMENT SCHEDULES 

(a)  1)  Consolidated Financial Statements filed as part of this report are listed in the Financial Table of Contents included in this 
report  and  incorporated  by  reference  in  this  report  in  Part  II,  Item 7  “  Management’s  Discussion  and Analysis  of 
Financial Condition and Results of Operations” and Item 8, “Consolidated Financial Statements and Supplementary 
Data.” 

2)  All schedules for which provision is made in the applicable accounting regulations of the SEC are listed in this report in 

Part II, Item 8, “Consolidated Financial Statements and Supplementary Data.” 

3)  See exhibits listed under Part (b) below. 

(b)   

Exhibits 

Exhibit 
Number 

Description 

3.1 

  Amended and Restated Certificate of Incorporation of the Company (filed as Exhibit 3.1 to the Company’s Current 

Report on Form 8-K filed on December 2, 2011, incorporated by reference herein). 

3.2 

  Certificate of Amendment of Amended and Restated Certificate of Incorporation of the Company, dated October 24, 
2013 (filed as Exhibit 3.1 to the Company’s Current Report on Form 8-K filed on October 25, 2013, incorporated by 
reference herein). 

3.3 

  Amended and Restated Bylaws of the Company (filed as Exhibit 3.3 to the Company’s Annual Report on Form 10-

K for year ended December 31, 2017, incorporated by reference herein). 

4.1 

  Description of Securities Registered under Section 12 of Exchange Act 

4.2 

  Certificate representing shares of common stock of Company (filed as Exhibit 4(1) to the Company’s Registration 

Statement on Form S-1, File No. 2-68928, incorporated by reference herein). 

4.3 

Indenture, dated July 31, 2017, between Team, Inc. and Branch Banking and Trust Company, as trustee, relating to 
the Company’s 5.00% Convertible Senior Notes Due 2023 (filed as Exhibit 4.1 to the Company’s Current Report on 
Form 8-K filed on July 31, 2017, incorporated by reference herein). 

10.1† 

  Team, Inc. 2006 Stock Incentive Plan (as Amended and Restated August 1, 2009) (filed as Exhibit 10.1 to the 

Company’s Current Report on Form 8-K filed on September 30, 2009, incorporated by reference herein). 

10.2† 

  Form of Team, Inc. Stock Unit Award Agreement (filed as Exhibit 10.1 to the Company’s Current Report on Form 

8-K filed on October 17, 2013, incorporated by reference herein). 

10.3† 

  Furmanite Corporation 1994 Stock Incentive Plan, Amendment and Restatement effective May 9, 2013 (filed as 
Exhibit 4.4 to the Company’s Registration Statement on Form S-8, File No. 333-209871, filed on March 1, 2016, 
incorporated by reference herein). 

10.4† 

  Team,  Inc.  2016  Equity  Incentive  Plan  (incorporated  herein  by  reference  to  Appendix  A  of  the  Company’s 

Definitive Proxy on Schedule 14A, as filed with the SEC on April 12, 2016). 

10.5.1† 

  Team, Inc. 2018 Equity Incentive Plan (filed as Exhibit 4.5 to the Company’s Current Report on Form S-8, File No. 

333-225727, filed on June 19, 2018, incorporated by reference herein). 

10.5.2† 

  Amendment to Team, Inc. 2018 Equity Incentive Plan (filed as Appendix A of the Company’s Definitive Proxy 

Statement on Schedule 14A filed on April 11, 2019). 

10.6† 

  Form of Stock Unit Agreement (filed as Exhibit 10.2 to the Company’s Current Report on Form 8-K filed on 

October 17, 2008, incorporated by reference herein). 

10.7† 

  Form of Performance-Based Stock Unit Agreement (filed as Exhibit 10.3 to the Company’s Current Report on Form 

8-K filed on October 17, 2008, incorporated by reference herein). 

10.8† 

  Form of Performance Share Award Agreement (filed as Exhibit 10.1 to the Company’s Current Report on Form 8-K 

filed November 4, 2014, incorporated by reference herein). 

10.9† 

  Form of Performance Award Agreement (filed as Exhibit 10.14 to the Company’s Annual Report on Form 10-K 

filed on March 16, 2017, incorporated by reference herein). 

24 

 
 
 
 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
Exhibit 
Number 
10.10† 

10.11† 

10.12 

10.13 

10.14 

Description 
  Form of Restricted Stock Unit Award Agreement for the Stock Units awarded under the Team, Inc. 2018 Equity 
Incentive Plan (filed as Exhibit 10.11 to the Company’s Annual Report on Form 10-K filed on March 19, 2019, 
incorporated by reference herein). 

  Form of Performance Unit Award Agreement for the Performance Units Awarded under the Team, Inc. 2018 Equity 
Incentive Plan (filed as Exhibit 10.12 to the Company’s Annual Report on Form 10-K filed on March 19, 2019, 
incorporated by reference herein). 

  Eighth Amendment to Third Amended and Restated Credit Agreement, dated as of August 30, 2019, among Team, 
Inc., certain Team, Inc. Subsidiary Guarantors, Bank of America N.A., as Administrative Agent, Swing Line Lender 
and L/C Issuer, and other Lenders party thereto (filed as Exhibit 10.1 to the Company’s Current Report on Form 8-
K, filed September 6, 2019, incorporated by reference herein). 

  Third Amended and Restated Credit Agreement, dated as of July 7, 2015, among Team, Inc., certain Team, Inc. 
Subsidiary Guarantors, Bank of America N.A., as Administrative Agent, Swing Line Lender and L/C Issuer, and 
other Lenders party thereto, as amended through August 30, 2019 (filed as Exhibit 10.2 to the Company’s Current 
Report on Form 8-K, filed September 6, 2019, incorporated by reference herein). 

  Purchase  Agreement,  dated  July  25,  2017,  between  Team,  Inc.  and  Merrill  Lynch,  Pierce,  Fenner  &  Smith 
Incorporated and J.P. Morgan Securities LLC, as representatives of the several initial purchasers named in Schedule 
1  thereto,  relating  to  the  Company’s  5.00%  Convertible  Senior  Notes  Due  2023  (filed  as  Exhibit  10.1  to  the 
Company’s Current Report on Form 8-K filed on July 31, 2017, incorporated by reference herein). 

10.15† 

  Letter Agreement Regarding Retention Benefits between Team, Inc. and Jeffrey L. Ott, dated September 18, 2017 
(incorporated by reference herein Exhibit 10.4 to the Company’s Current Report on Form 8-K, filed on September 
19, 2017). 

10.16† 

  Offer Letter, dated January 15, 2018, between Team, Inc. and Amerino Gatti (filed as Exhibit 10.1 to the Company’s 

Current Report on Form 8-K filed on January 16, 2018, incorporated by reference herein). 

10.17† 

  Form of Performance Unit Award Agreement between Team, Inc. and Amerino Gatti (filed as Exhibit 10.2 to the 

Company’s Current Report on Form 8-K filed on January 16, 2018, incorporated by reference herein). 

10.18 

10.19 

  Settlement Agreement, by and among Team, Inc. and Engine Capital, L.P. (together with the entities listed on the 
signature page thereto), dated February 8, 2018 (filed as Exhibit 10.1 to the Company’s Current Report on Form 8-
K filed on February 9, 2018, incorporated by reference herein). 

  Confidentiality Agreement by and among Team, Inc. and Engine Capital. L.P. (together with the entities listed on 
the signature page thereto, dated July 2, 2018 (filed as Exhibit 10.1 to the Company’s Current Report on Form 8-K 
filed on July 6, 2018, incorporated by reference herein). 

10.20† 

  Form of Indemnification Agreement (filed as Exhibit 10.2 to the Company’s Current Report on Form 8-K filed on 

February 9, 2018, incorporated by reference herein). 

10.21† 

  Offer Letter, dated July 1, 2018, between TEAM, Inc. and Grant Roscoe (filed as Exhibit 10.1 to the Company’s 

Current Report on Form 8-K/A filed on July 11, 2018, incorporated by reference herein). 

10.22† 

  Offer Letter dated November 26, 2018, by and between Team, Inc. and Susan M. Ball (filed as Exhibit 10.1 to the 

Company’s Current Report on Form 8-K filed on November 28, 2018, incorporated by reference herein). 

10.23† 

  Transition, Severance, and Release Agreement dated November 26, 2018 between Team, Inc. and Greg L. Boane 
(filed as Exhibit 10.2 to the Company’s Current Report on Form 8-K filed on November 28, 2018, incorporated by 
reference herein). 

21 

23.1 

31.1 

31.2 

32.1 

32.2 

  Subsidiaries of the Company. 

  Consent of Independent Registered Public Accounting Firm—KPMG LLP. 

  Certifications pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 

  Certifications pursuant to Section 302 of the Sarbanes-Oxley Act of 2002. 

  Certifications pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. 

  Certifications pursuant to Section 906 of the Sarbanes-Oxley Act of 2002. 

101.INS 

  XBRL Instance Document. 

101.SCH    XBRL Taxonomy Schema Document. 

25 

 
 
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
 
   
Exhibit 
Number 
101.CAL    XBRL Calculation Linkbase Document. 

101.DEF 

  XBRL Definition Linkbase Document. 

101.LAB    XBRL Label Linkbase Document. 

101.PRE 

  XBRL Presentation Linkbase Document. 

Description 

†  Management contract or compensation plan or arrangement. 

Note:  Unless otherwise indicated, documents incorporated by reference are located under SEC file number 001-08604. 

ITEM 16. 

FORM 10-K SUMMARY 

NONE 

26 

 
 
 
   
 
   
 
   
 
 
 
 
 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused 

this report to be signed on its behalf by the undersigned, thereunto duly authorized March 16, 2020. 

SIGNATURES 

TEAM, INC. 

/S/    AMERINO GATTI    

Amerino Gatti 
Chief Executive Officer 
(Principal Executive Officer) 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following 

persons on behalf of the Registrant and in the capacity and on the dates indicated. 

/S/    AMERINO GATTI    

(Amerino Gatti) 

/S/    SUSAN M. BALL 

(Susan M. Ball) 

  Chief Executive Officer (Principal Executive Officer);  
Chairman of the Board 

March 16, 2020 

  Executive Vice President, Chief Financial Officer and 
Treasurer (Principal Financial Officer and Principal 
Accounting Officer) 

March 16, 2020 

March 16, 2020 

March 16, 2020 

March 16, 2020 

March 16, 2020 

March 16, 2020 

March 16, 2020 

March 16, 2020 

March 16, 2020 

March 16, 2020 

/S/    JEFFERY G. DAVIS 

  Director 

(Jeffery G. Davis) 

/S/ BRIAN K. FERRAIOLI 

  Director 

(Brian K. Ferraioli) 

/S/    SYLVIA J. KERRIGAN 

  Director 

(Sylvia J. Kerrigan) 

/S/    EMMETT J. LESCROART 

  Director 

(Emmett J. Lescroart) 

/S/    MICHAEL A. LUCAS 

  Director 

(Michael A. Lucas) 

/S/ CRAIG L. MARTIN 

  Director 

(Craig L. Martin) 

/S/ ROBERT SKAGGS JR. 

  Director 

(Robert Skaggs Jr.) 

/S/    LOUIS A. WATERS 

  Director 

(Louis A. Waters) 

/S/    GARY G. YESAVAGE 

  Director 

(Gary G. Yesavage) 

27 

 
 
 
 
   
 
 
   
 
   
 
 
   
 
   
 
 
   
 
   
 
 
   
 
   
 
 
   
 
   
 
 
   
 
   
 
 
   
 
   
 
 
   
 
   
 
 
   
 
   
 
 
   
 
   
 
 
   
 
 
FINANCIAL TABLE OF CONTENTS 

Management's Discussion and Analysis of Financial Condition and Results of Operations 

     Cautionary Statement for the Purpose of Safe Harbor Provisions 

     General Information 

     Results of Operations 

     Year Ended December 31, 2019 Compared to Year Ended December 31, 2018 

     Year Ended December 31, 2018 Compared to Year Ended December 31, 2017 

     Liquidity and Capital Resources 

     Contractual Obligations 

     Critical Accounting Policies 

Quantitative and Qualitative Disclosures about Market Risk 

Reports of Independent Registered Public Accounting Firm 

Consolidated Balance Sheets as of December 31, 2019 and 2018 

Consolidated Statements of Operations for the Years Ended December 31, 2019, 2018 and 2017 

Consolidated Statements of Comprehensive Loss for the Years Ended December 31, 2019, 2018 and 2017 

Consolidated Statements of Shareholders’ Equity for the Years Ended December 31, 2019, 2018 and 2017 

Consolidated Statements of Cash Flows for the Years Ended December 31, 2019, 2018 and 2017 

Notes to Consolidated Financial Statements 

Quarterly Financial Data (Unaudited) 

Five Year Comparison 

29 

29 

29 

31 

31 

33 

35 

39 

41 

42 

43 

46 

47 

48 

49 

50 

51 

90 

91 

28 

 
 
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS 

The  following  review  of  our  results  of  operations  and  financial  condition  should  be  read  in  conjunction  with  Item 1 
“Business,” Item 1A “Risk Factors,” Item 2 “Properties,” and Item 8 “Consolidated Financial Statements and Supplementary Data,” 
included in this Annual Report on Form 10-K. 

CAUTIONARY STATEMENT FOR THE PURPOSE OF 
SAFE HARBOR PROVISIONS OF THE 
PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995 

This  report  includes  forward-looking  statements  within  the  meaning  of  Section 27A  of  the  Securities Act  of  1933  and 
Section 21E of the Securities Exchange Act of 1934. In addition, other written or oral statements that constitute forward-looking 
statements may be made by us or on behalf of the Company in other materials we release to the public including all statements, 
other than statements of historical facts, included or incorporated by reference in this Annual Report on Form 10-K, that address 
activities, events or developments which we expect or anticipate will or may occur in the future. You can generally identify our 
forward-looking statements by the words “anticipate,” “believe,” “expect,” “plan,” “intend,” “estimate,” “project,” “projection,” 
“predict,” “budget,” “forecast,” “goal,” “guidance,” “target,” “will,” “could,” “should,” “may” and similar expressions. 

We based our forward-looking statements on our reasonable beliefs and assumptions, and our current expectations, estimates 
and projections about ourselves and our industry. We caution that these statements are not guarantees of future performance and 
involve risks, uncertainties and assumptions about events and circumstances that we cannot predict. In addition, we based many of 
these forward-looking statements on assumptions about future events that may prove to be inaccurate. New risk factors emerge from 
time to time and it is not possible for us to predict all such risk factors, nor can we assess the impact of all such risk factors on our 
business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those 
contained in any forward-looking statements. Accordingly, forward-looking statements cannot be relied upon as a guarantee of 
future results and involve a number of risks and uncertainties that could cause actual results to differ materially from those projected 
in the statements, including, but not limited to the statements under “Risk Factors” included in Part I, Item 1A of this Annual Report 
on  Form  10-K.  We  undertake  no  obligation  to  update  publicly  any  forward-looking  statements,  whether  as  a  result  of  new 
information, future events or otherwise, except as may be required by law. 

This Management’s Discussion and Analysis of Financial Condition and Results of Operations is provided as a supplement to 
the accompanying consolidated financial statements and notes to help provide an understanding of our financial condition, changes 
in financial condition, and results of operations. 

General Information 

We are a global leading provider of integrated, digitally-enabled asset performance assurance and optimization solutions. We 
deploy conventional to highly specialized inspection, condition assessment, maintenance and repair services that result in greater 
safety, reliability and operational efficiency for our client’s most critical assets. We conduct operations in three segments: Inspection 
and Heat Treating (“IHT”) (formerly TeamQualspec), Mechanical Services (“MS”) (formerly TeamFurmanite) and Quest Integrity. 
Through the capabilities and resources in these three segments, we believe that Team is uniquely qualified to provide integrated 
solutions involving in their most basic form: inspection to assess condition; engineering assessment to determine fitness for purpose 
in the context of industry standards and regulatory codes; and mechanical services to repair, rerate or replace based upon the client’s 
election. In addition, the Company is capable of escalating with the client’s needs, as dictated by the severity of the damage found 
and the related operating conditions, from standard services to some of the most advanced services and integrated asset integrity and 
reliability management solutions available in the industry. We also believe that Team is unique in its ability to provide services in 
three distinct client demand profiles: (i) turnaround or project services, (ii) call-out services and (iii) nested or run-and-maintain 
services.  

IHT provides conventional and advanced non-destructive testing (“NDT”) services primarily for the process, pipeline and 
power sectors, pipeline integrity management services, and field heat treating services, as well as associated engineering and 
condition assessment services. These services can be offered while facilities are running (on-stream), during facility turnarounds or 
during new construction or expansion activities. 

MS provides primarily call-out and turnaround services under both on-stream and off-line/shut down circumstances. On-
stream services offered by MS represent the services offered while plants are operating and under pressure.  These services include 
leak repair, fugitive emissions control, hot tapping and line intervention to help operators manage the material opportunity costs 
associated with taking off line process, transportation or storage infrastructure. Turnaround services are project-related and demand 

29 

 
is  a  function  of  the  number  and  scope  of  scheduled  and  unscheduled  facility  turnarounds  as  well  as  new  industrial  facility 
construction or expansion activities. The turnaround and call-out services MS provides include field machining, technical bolting, 
vapor barrier plug and weld testing, field valve repair and valve product sales. 

Quest Integrity provides integrity and reliability management solutions for the process, pipeline and power sectors. These 
solutions encompass three broadly-defined disciplines: (1) highly specialized in-line inspection services for historically unpiggable 
process piping  and  pipelines using  proprietary  in-line  inspection  tools  and  analytical  software;  (2)  advanced  engineering  and 
condition assessment  services  through  a multi-disciplined  engineering  team  and related  lab  support;  and  (3) advanced  digital 
imaging including remote digital video imaging, laser scanning and laser profilometry-enabled reformer care services. 

We offer these services globally through approximately 200 locations in 20 countries throughout the world with approximately 

6,800 employees. We market our services to companies in a diverse array of heavy industries which include: 

•   Energy (refining, power, renewables, nuclear, LNG, offshore oil and gas, pipelines, terminals and storage) 

•   Manufacturing and Process (chemical, petrochemical, pulp and paper industries, automotive and mining) 

•   Public Infrastructure (bridges, ports, construction and building, roads and railways) 

•   Aerospace and Defense 

In July 2018, we announced an organizational restructuring. The organizational changes include a Product and Service Line 
organization and an Operations organization. The Product and Service Lines organization is responsible for standardization of best 
practices and the related technical training and program development, value positioning and pricing, and technology development 
and innovation across Team’s global enterprise. The Operations organization, comprised of cross-segment divisions aligned by 
major geographic regions, is responsible for executing product and service delivery in accordance with established Team service line 
standards, safety and quality protocols. Overall company management and decision-making continues to be performed according to 
the structure of the three operating segments (IHT, MS and Quest Integrity). Accordingly, these changes had no effect on our 
reportable segments. 

30 

 
 
 
Results of Operations 

The following is a comparison of our results of operations for the twelve months ended December 31, 2019 compared to 

December 31, 2018 and for the twelve months ended December 31, 2018 compared to December 31, 2017. 

Year Ended December 31, 2019 Compared to Year Ended December 31, 2018 

The following table sets forth the components of revenue and operating income (loss) from our operations for the years ended 

December 31, 2019 and 2018 (in thousands): 

Twelve Months Ended 
December 31, 

Increase 
(Decrease) 

2019 

2018 

$ 

% 

Revenues by business segment: 

IHT 
MS 
Quest Integrity 

Total 

Operating income (loss): 

IHT 
MS 
Quest Integrity 
Corporate and shared support services 

$ 

$ 

$ 

512,950    $ 
535,372   
114,992   
1,163,314    $ 

617,378    $ 
532,365   
97,186   
1,246,929    $ 

(104,428)  
3,007   
17,806   
(83,615)  

24,084    $ 
55,385   
28,757   
(110,372)  

37,329    $ 
6,323   
20,138   
(102,751)  

(13,245)  
49,062   
8,619   
(7,621)  
36,815   

(16.9)%
0.6 %
18.3 %

(6.7)%

(35.5)%
775.9 %
42.8 %
(7.4)%

94.5 %

Total 

$ 

(2,146)   $ 

(38,961)   $ 

Revenues. Total revenues declined $83.6 million or 6.7% from the same period in the prior year. Excluding the unfavorable 
impact of $11.8 million due to foreign currency exchange rate changes, total revenues decreased by $71.8 million, IHT revenues 
decreased by $101.7 million, MS revenues increased by $10.9 million and Quest Integrity revenues increased by $19.0 million. The 
unfavorable impacts of foreign exchange rate changes are primarily due to the strengthening of the U.S. dollar relative to the Euro, 
the British Pound, the Canadian dollar and the Australian dollar. Decreased activity levels in IHT were associated with volume 
declines due to regional competitive pressures along the U.S. Gulf Coast, deliberate market share loss due to a continued focus on 
pricing discipline, Canadian end-market challenges and some weather related impacts. Also contributing to the decrease was the loss 
of revenue from certain under-performing businesses in IHT that closed down in late 2018. For MS, revenue increased primarily due 
to higher on-stream services. Within Quest Integrity, the increase in revenue is primarily the result of higher demand for Quest 
Integrity’s proprietary services and tools as well as growth from certain geographic expansion. 

Operating income (loss). Overall operating loss was $2.1 million, compared to an operating loss of $39.0 million in the prior 
year. The overall decrease in operating loss is primarily attributable to the MS segment, which experienced an increase in operating 
income of $49.1 million. Additionally, operating income for Quest Integrity increased by $8.6 million. Partially offsetting these 
improvements was the decrease in operating income in IHT of $13.2 million and the increase in corporate and shared support 
service expenses of $7.6 million. 

31 

 
 
 
 
 
 
 
 
 
 
   
   
   
 
   
   
   
 
 
   
   
   
 
   
   
   
Operating income (loss) for the current year includes net expenses totaling $23.3 million that we do not believe are indicative 
of the Company’s core operating activities, while the same period in the prior year included $33.9 million of such items, as detailed 
by segment in the table below (in thousands): 

Expenses reflected in operating income (loss) that are not indicative of the Company’s core operating activities (unaudited): 

IHT 

MS 

  Quest Integrity   

Corporate and 
shared support 
services 

Total 

Twelve Months Ended December 31, 2019 

Professional fees and other1 

Legal costs2 

Restructuring and other related charges3 

Total 

Twelve Months Ended December 31, 2018 

Professional fees and other1 

Legal costs2 

Restructuring and other related charges3 

Revaluation of contingent consideration 

Asset write-offs and disposals 

Implementation of the new Enterprise Resource 
Planning system 

Total 

______________________ 

  $ 

  $ 

  $ 

  $ 

—   $ 
—   
249   
249   $ 

1,086   $ 
—   
2,995   
—   
—   

—
4,081   $ 

—   $ 
—   
418   
418   $ 

315   $ 
—   
2,514   
—   
1,429   

—
4,258   $ 

—   $ 
—   
62   
62   $ 

—   $ 
—   
418   
—   
—   

—
418   $ 

16,448   $ 
5,167   
947   
22,562   $ 

22,419   $ 
2,000   
800   
(202)   
—   

87
25,104   $ 

16,448 
5,167  
1,676  
23,291 

23,820 
2,000  
6,727  
(202 ) 
1,429  

87 
33,861 

1 

2 

3 

Consists  primarily  of  professional  fees  and  other  costs  for  assessment  of  corporate  and  support  cost  structures,  acquired  business  integration,  natural  disaster  costs  and 
transition/severance costs associated with certain executive leadership changes. For the twelve months ended December 31, 2019 and 2018, includes $12.3 million and $15.5 million, 
respectively, associated with the OneTEAM program (exclusive of restructuring costs). 

For the twelve months ended December 31, 2019, primarily relates to accrued costs due to resolutions of certain legal matters. For the twelve months ended December 31, 2018, 
relates to intellectual property legal defense costs associated with Quest Integrity. 

Relates to restructuring costs incurred associated with the OneTEAM program. See Note 16 to the consolidated financial statements for additional information. 

Excluding the impact of these identified items in both periods, operating loss changed favorably by $26.2 million, consisting 
of  increased  operating  income  in  MS  and  Quest  Integrity  of  $45.2  million  and $8.3  million,  respectively,  partially  offset  by 
decreased operating income in IHT of $17.1 million and an increase in corporate and shared support services expenses of $10.2 
million. The higher operating income in MS is primarily due to improvements in project execution pricing and cost. Additionally, 
MS incurred $12.4 million of amortization expense in 2018 due to the accelerated amortization of the Furmanite trade name 
intangible asset. Management determined that, as a result of initiatives to consolidate the Company’s branding, the useful life of 
Furmanite trade name intangible asset was not expected to extend beyond December 31, 2018. We accounted for the change in 
useful life prospectively effective January 1, 2018 and amortized the remaining balance over 2018, which resulted in the incremental 
amortization  expense  in  2018. Within  Quest  Integrity,  the  higher  operating  income  reflects  both  higher  activity  levels  and  a 
favorable project mix. The lower operating income in IHT reflects lower activity levels due to a decline in market conditions. The 
operating loss increase in corporate and shared support services was driven by corporate cost increases in technology expenses, 
labor costs and conclusion of certain legal settlements offset by lower non-cash compensation costs. 

Interest expense. Interest expense decreased from $30.9 million in the prior year to $29.7 million in the current year. The 

decrease is primarily due to a lower overall debt balances outstanding. 

Write-off of deferred loan costs. The write-off of deferred loan costs of $0.3 million for the year ended December 31, 2019 

was associated with a reduction in capacity of the revolving portion of the Credit Facility in July 2019. 

Loss on convertible debt embedded derivative. For the twelve months ended December 31, 2018, we recorded a loss of $24.8 
million associated with the increase in fair value of our convertible debt embedded derivative liability. The loss recognized during 
this period is primarily attributable to the increase in the Company’s stock price during the period. As discussed further in Note 9 to 
the consolidated financial statements, in accordance with ASC 815-15, we recorded a loss to adjust the embedded derivative liability 
to its fair value as of May 17, 2018 and then reclassified the balance of $45.4 million to stockholders’ equity in the second quarter of 
2018. As a result of this reclassification, the embedded derivative liability is no longer marked to fair value each period. 

Other (income) expense, net. Non-operating results include foreign currency transaction losses of $0.5 million for the year 
ended December 31, 2019 compared to foreign currency transaction losses of $1.7 million in the same period last year.  The foreign 
currency transaction losses in both periods reflect the effects of fluctuations in the U.S. Dollar relative to the currencies to which we 

32 

 
 
 
 
 
 
   
   
   
   
 
 
 
 
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
have exposure, including but not limited to, the Brazilian Real, British Pound, Canadian Dollar, Euro, Australian Dollar, New 
Zealand Dollar, Norwegian Kroner, Malaysian Ringgit, Mexican Peso and Singapore Dollar. Non-operating results also include 
certain components of our net periodic pension cost (credit). 

Taxes. The benefit for income tax was $0.4 million on the pre-tax loss from continuing operations of $32.9 million in the 
current year compared to the benefit for income tax of $31.1 million on pre-tax loss from continuing operations of $94.2 million in 
the prior year. The effective tax rate was a benefit of 1.3% for the year ended December 31, 2019 and a benefit of 33.0% for the year 
ended December 31, 2018. The lower effective rate benefit in 2019 is primarily attributable to an increase in valuation allowance on 
the expected realizability of the Company’s deferred tax assets for federal, foreign and state tax net operating loss carryforwards. 

Year Ended December 31, 2018 Compared to Year Ended December 31, 2017 

The following table sets forth the components of revenue and operating income (loss) from our operations for the years ended 

December 31, 2018 and 2017 (in thousands): 

Revenues by business segment: 

IHT 
MS 
Quest Integrity 

Total 

Operating income (loss): 

IHT2 
MS2 
Quest Integrity 
Corporate and shared support services 

Total 

______________________ 

Twelve Months Ended 
December 31, 

Increase 
(Decrease) 

2018 

2017 

$ 

% 

$ 

$ 

$ 

617,378    $ 
532,365   
97,186   
1,246,929    $ 

588,441    $ 
529,973   
81,797   
1,200,211    $ 

37,329    $ 
6,323   
20,138   
(102,751)  

11,128    $ 
(33,993)  
12,337   
(104,582)  

$ 

(38,961)   $ 

(115,110)   $ 

28,937   
2,392   
15,389   
46,718   

26,201   
40,316   
7,801   
1,831   
76,149   

4.9%
0.5%
18.8%

3.9%

235.5%
NM1 
63.2%
1.8%

66.2%

1 
2 

NM - Not meaningful 
Includes goodwill impairment loss of $21.1 million and $54.1 million for IHT and MS, respectively, in 2017. 

Revenues. Total revenues grew $46.7 million or 3.9% in 2018 from the same period in the prior year. Excluding the favorable 
impact of $4.2 million due to foreign currency exchange rate changes, total revenues increased by $42.5 million, IHT revenues 
increased by $27.1 million, MS revenues increased by $0.5 million and Quest Integrity revenues increased by $14.9 million. The 
favorable impacts of foreign exchange rate changes were primarily due to the weakening of the U.S. dollar relative to Euro, the 
British Pound and the Canadian dollar. The increases in IHT and Quest Integrity reflected higher activity levels due to increased 
demand  and  customer  spending  levels,  attributable  to  improved  market  conditions,  particularly  within  the  refining  and 
petrochemical  industries.  The  increased  activity  levels  within  IHT  reflect  higher  inspection  services  in  our  North American 
operations while the increases within Quest Integrity include additional subsea deepwater pipeline inspection work and growth from 
certain geographic expansion. Within MS, improvements in activity levels during the first half of 2018 were largely offset by lower 
activity levels experienced in the second half of the year, due to a softer fall 2018 turnaround season. The fall 2018 turnaround 
season was negatively impacted by significantly higher North America refinery utilization levels in order to capitalize on higher 
regional crack spreads driven by recent midstream pipeline capacity contracts and widened crude oil pricing differentials, resulting 
in the postponement of planned fall 2018 maintenance work. The adoption of Financial Accounting Standards Board (“FASB”) 
Accounting Standards Codification (“ASC”) Topic 606, Revenue from Contracts with Customers, (“ASC 606”), as of January 1, 
2018, had an overall unfavorable impact on consolidated revenues of $4.8 million for the year ended December 31, 2018. 

Operating income (loss). Overall operating loss was $39.0 million, compared to an operating loss of $115.1 million in the 
prior year. The decrease in the operating loss was primarily due to the effect of goodwill impairment losses of $54.1 million and 
$21.1 million for MS and IHT, respectively, incurred in 2017 which did not recur in 2018. These impairment losses were a result of 
our interim goodwill impairment test completed in the third quarter of 2017, which was triggered by the existence of impairment 

33 

 
 
 
 
 
 
 
 
 
 
 
   
   
   
 
   
   
   
 
 
   
   
   
 
   
   
   
indicators,  including  market  softness  and  the  related  impacts  on  our  financial  results  and  our  stock  price. The  results  of  the 
impairment test indicated that the carrying values of our MS and IHT operating segments exceeded their estimated fair values. The 
estimated fair values of these segments had been adversely impacted by the declines in operating results and the related significant 
decrease in our share price experienced during 2017, particularly the decrease experienced during the third quarter. While there has 
been  no  additional  goodwill  impairment  losses  in subsequent  periods,  there  can  be  no assurance that  we  will  not  experience 
additional goodwill impairment losses in future periods. The current year period includes $5.7 million of consolidated operating loss 
associated with the adoption of ASC 606. 

Operating income (loss) for the year ended December 31, 2018 included net expenses totaling $33.9 million that we do not 
believe are indicative of the Company’s core operating activities, while the same period in the prior year included $107.7 million of 
such items (including the $75.2 million of goodwill impairment losses), as detailed by segment in the table below (in thousands): 

Expenses reflected in operating income (loss) that are not indicative of the Company’s core operating activities (unaudited): 

IHT 

MS 

  Quest Integrity   

Corporate and 
shared support 
services 

Total 

Twelve Months Ended December 31, 2018 

Professional fees, legal and other1 

  $ 

Restructuring and other related charges2 

Revaluation of contingent consideration 

Asset write-offs and disposals 

Implementation of the new Enterprise Resource 
Planning (“ERP”) system 

Total 

Twelve Months Ended December 31, 2017 

Implementation of the new ERP system 

Professional fees, legal and other1 

Restructuring and other related charges2 

Goodwill impairment loss 

Revaluation of contingent consideration 

Asset write-offs and disposals 

Total 

______________________ 

  $ 

  $ 

  $ 

1,086   $ 
2,995   
—   
—   

—
4,081   $ 

—   $ 
1,325   
966   
21,140   
(1,174)   
1,210   
23,467   $ 

315   $ 
2,514   
—   
1,429   

—
4,258   $ 

—   $ 
796   
393   
54,101   
—   
—   
55,290   $ 

—   $ 
418   
—   
—   

—
418   $ 

—   $ 
—   
429   
—   
—   
—   
429   $ 

24,419   $ 
800   
(202)   
—   

87
25,104   $ 

13,776   $ 
13,837   
863   
—   
—   
—   
28,476   $ 

25,820 
6,727  
(202 ) 
1,429  

87 
33,861 

13,776 
15,958  
2,651  
75,241  
(1,174 ) 
1,210  
107,662 

1 

2 

Consists  primarily  of  professional  fees  and  other  costs  for  assessment  of  corporate  and  support  cost  structures,  acquired  business  integration,  natural  disaster  costs, 
transition/severance costs associated with certain executive leadership changes and intellectual property legal defense costs associated with Quest Integrity. For 2018, includes $15.5 
million (exclusive of restructuring costs) associated with the OneTEAM program. 

For 2018, relates to restructuring costs incurred associated with the OneTEAM program. For 2017, primarily associated with the 2017 Cost Savings Initiative, net of a $1.1 million 
gain in MS associated with the disposal of Furmanite operations in Belgium. See Note 16 to the consolidated financial statements for additional information. 

Excluding the impact of these identified items in both periods, operating loss changed favorably by $2.3 million in 2018 
compared  to  2017,  consisting  of  increased  operating  income  in  IHT  and  Quest  Integrity  of  $6.8  million  and  $7.8  million, 
respectively, partially offset by decreased operating income in MS of $10.7 million and an increase in corporate and shared support 
services expenses of $1.6 million. The higher operating income in IHT was attributable to higher activity levels, reflecting an 
improvement in market conditions, and the benefits from both the Company’s cost savings initiative completed in 2017 as well as 
the OneTEAM program in 2018, partially offset by increases in labor costs, including overtime compensation and flexible labor cost 
to meet customer demand. Within Quest Integrity, the higher operating income reflects both higher activity levels and a favorable 
project mix. Within MS, the benefit of cost reductions were more than offset by additional amortization expense of $12.4 million 
associated with the Furmanite trade name intangible asset (described above) as well as higher bad debt expense and inventory 
charges. As discussed above, within MS, improved operating performance in the first half of 2018 was essentially offset by the 
negative  impacts  in  the second half  of the year due to the postponement  of  planned  fall  and  winter  2018 maintenance  work, 
attributable to the significantly higher North America refinery utilization levels. Within corporate and shared support services, the 
lower operating income was primarily attributable to higher incentive and non-cash compensation cost, partially offset by labor cost 
savings from our cost saving initiatives. 

Interest expense. Interest expense increased from $21.5 million in 2017 to $30.9 million in 2018. The increase was due to a 
combination of higher overall debt balances outstanding and higher interest rates. The higher interest rates were primarily due to 
higher interest rates on our Credit Facility borrowings compared to the same period in the prior year, as well as the effect of using 
the proceeds from the $230.0 million of 5.00% convertible senior notes on July 31, 2017 (the “Notes”) offering to repay a portion of 
the Credit Facility borrowings, which bear a higher effective interest rate than our Credit Facility borrowings. 

34 

 
 
 
 
 
 
   
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
 
 
 
Write-off of deferred loan costs. The write-off of deferred loan costs of $1.2 million for the year ended December 31, 2017 
was associated with the extinguishment of the term-loan portion of the Company’s Credit Facility as well as a reduction in capacity 
of the revolving portion of the Credit Facility in July 2017. 

Loss (gain) on convertible debt embedded derivative. For the twelve months ended December 31, 2018, we recorded a loss of 
$24.8 million associated with the increase in fair value of our convertible debt embedded derivative liability, compared to a gain of 
$0.8 million for 2017. The loss recognized during this current year period was primarily attributable to the 38.9% increase in the 
Company’s stock price during the period through May 17, 2018, while the prior year gain was primarily a result of a decrease in our 
stock price from the issuance date of the Notes until December 31, 2017. On May 17, 2018, we received shareholder approval to 
issue shares of common stock upon conversion of the Notes. As discussed further in Note 9 to the consolidated financial statements, 
in accordance with ASC 815-15, we recorded a loss to adjust the embedded derivative liability to its fair value as of this date and 
then  reclassified  the  balance  of  $45.4  million  to  stockholders’  equity  in  the  second  quarter  of  2018.  As  a  result  of  this 
reclassification, the embedded derivative liability is no longer marked to fair value each period. 

Other (income) expense, net. Non-operating results include foreign currency transaction losses of $1.7 million for the year 
ended December 31, 2018 compared to foreign currency transaction losses of $0.5 million in 2017.  The foreign currency transaction 
gains and losses in both periods reflect the effects of fluctuations in the U.S. Dollar relative to the currencies to which we have 
exposure, including but not limited to, the Brazilian Real, British Pound, Canadian Dollar, Euro, Australian Dollar, New Zealand 
Dollar, Norwegian Kroner, Malaysian Ringgit, Mexican Peso and Singapore Dollar. For the year ended December 31, 2018, non-
operating results also include a gain of $1.0 million realized on the sale of an investment. Non-operating results also include certain 
components of our net periodic pension cost (credit). 

Taxes. The benefit for income tax was $31.1 million on the pre-tax loss from continuing operations of $94.2 million in 2018 
compared to the benefit for income tax of $53.1 million on pre-tax loss from continuing operations of $137.5 million in the prior 
year. The effective tax rate was a benefit 33.0% for the year ended December 31, 2018 and a benefit of 38.6% for the year ended 
December 31, 2017. The lower effective rate benefit in 2018 was primarily attributable to the effect of the benefits recorded in 2017 
to initially apply the 2017 Tax Act, partially offset by the effect of the non-deductible portion of the goodwill impairment loss also in 
2017. The year ended December 31, 2017 included tax benefits of $26.1 million associated with the 2017 Tax Act, comprised of a 
net benefit of $17.1 million for the decrease in our deferred tax liability on unremitted foreign earnings, a benefit of $17.4 million 
associated with the remeasurement of other deferred tax balances to reflect the new tax rate and an increase in tax expense of 
approximately $8.4 million, net of related foreign tax credits, associated with a deemed repatriation tax. During the year ended 
December 31, 2018, the Company finalized the recording of the impacts of the 2017 Tax Act and recorded an income tax benefit 
of $1.8 million, reflecting an adjustment to the provisional estimate of the deemed repatriation transition tax. As a result of the final 
calculation of the transition tax liability, the Company also recorded an adjustment to the deferred tax liability associated with 
investments in foreign subsidiaries. For additional information on the 2017 Tax Act, see Note 8 to the consolidated financial 
statements. 

Liquidity and Capital Resources 

Financing for our operations consists primarily of our Credit Facility and cash flows attributable to our operations, which we 
believe are sufficient to fund our business needs. From time to time, we may experience periods of weakness in the industries in 
which we operate, with activity levels below historical levels. These conditions, depending on their duration and severity, have the 
potential to adversely impact our operating cash flows. In the event that existing liquidity sources are no longer sufficient for our 
capital requirements, we would explore additional external financing sources. However, there can be no assurance that such sources 
would be available on terms acceptable to us, if at all. 

Credit Facility. On August 30, 2019, we renewed our Credit Facility under the Eighth Amendment to the Third Amended and 
Restated Credit Agreement. The Eighth Amendment amends and restates certain portions of the Third Amended and Restated Credit 
Agreement, dated as of July 7, 2015. In accordance with the Eighth Amendment, the Credit Facility has a borrowing capacity of up 
to $275.0 million and consists of a $225.0 million revolving loan facility and a $50.0 million term loan facility. The entire $50.0 
million  term  loan  amount  was  used  to  pay  the  outstanding  principal  amount  borrowed  under  the  Credit  Facility  prior  to  the 
effectiveness of the Eighth Amendment. The Credit Facility allows for an increase in total commitments of up to an additional $100 
million if certain conditions are met. The swing line facility is $35.0 million. The Credit Facility matures on July 7, 2021.  Both the 
revolving  loan  facility  and  term  loan  bear  interest  based on  a  variable  Eurodollar  rate  option  (LIBOR  plus  2.75%  margin  at 
December 31, 2019) and have commitment fees on unused borrowing capacity (0.50% at December 31, 2019). The Credit Facility 
limits our ability to pay cash dividends. The Company’s obligations under the Credit Facility are guaranteed by its material direct 
and indirect domestic subsidiaries and are secured by a lien on substantially all of the Company’s and the guarantors’ tangible and 

35 

 
 
 
 
intangible property (subject to certain specified exclusions) and by a pledge of all of the equity interests in the Company’s material 
direct and indirect domestic subsidiaries and 65% of the equity interests in the Company’s material first-tier foreign subsidiaries. 

The Eighth Amendment amended the financial covenants in the Credit Facility by eliminating the ratio of consolidated 
EBITDA to consolidated interest charges (the “Interest Coverage Ratio,” as defined in the Credit Facility agreement), adding the 
ratio of consolidated funded indebtedness to consolidated EBITDA (the "Net Leverage Ratio," as defined in the Credit Facility 
agreement), adding the ratio of the sum of consolidated EBITDA less taxes and capital expenditures paid in cash to consolidated 
debt service (the "Debt Service Coverage Ratio," as defined in the Credit Facility agreement) and modifying the ratio of senior 
secured debt to consolidated EBITDA (the “Senior Secured Leverage Ratio,” as defined in the Credit Facility agreement). The 
financial covenant requirements under the Eighth Amendment are summarized in the table below. 

Fiscal Quarter Ending 

December 31, 2019, March 31, 2020, June 30, 2020 and September 30, 2020 

December 31, 2020 and each Fiscal Quarter thereafter 

Fiscal Quarter Ending 

March 31, 2020 

June 30, 2020 

September 30, 2020 

December 31, 2020 and each Fiscal Quarter thereafter 

Fiscal Quarter Ending 

December 31, 2019, March 31, 2020, June 30, 2020 and September 30, 2020 

December 31, 2020 and each Fiscal Quarter thereafter 

Maximum Senior 
Secured Leverage 
Ratio 

2.75 to 1.00 

2.50 to 1.00 

Maximum Net 
Leverage Ratio 

5.50 to 1.00 

5.25 to 1.00 

5.00 to 1.00 

4.50 to 1.00 

Minimum Debt 
Service Coverage 
Ratio 

1.25 to 1.00 

1.50 to 1.00 

As of December 31, 2019, we are in compliance with these covenants. The Senior Secured Leverage Ratio and the Debt 
Service Coverage Ratio stood at 1.89 to 1.00 and 2.17 to 1.00, respectively, as of December 31, 2019. We are not bound by a 
covenant with respect to the Net Leverage Ratio until March 31, 2020; however, as of December 31, 2019 this ratio stood at 4.97 to 
1.00. 

At December 31, 2019, we had $12.2 million of cash on hand and had approximately $66 million of available borrowing 
capacity through our Credit Facility. As of December 31, 2019, we had $2.1 million of unamortized debt issuance costs and debt 
discount that are being amortized over the life of the Credit Facility. 

 Our ability to maintain compliance with the financial covenants is dependent upon our future operating performance and 
future financial condition, both of which are subject to various risks and uncertainties. Accordingly, there can be no assurance that 
we will be able to maintain compliance with the Credit Facility covenants as of any future date. In the event we are unable to 
maintain compliance with our financial covenants, we would seek to enter into an amendment to the Credit Facility with our bank 
group in order to modify and/or to provide relief from the financial covenants for an additional period of time. Although we have 
entered into amendments in the past, there can be no assurance that any future amendments would be available on terms acceptable 
to us, if at all. 

In order to secure our casualty insurance programs, we are required to post letters of credit generally issued by a bank as 
collateral. A letter of credit commits the issuer to remit specified amounts to the holder if the holder demonstrates that we failed to 
meet our obligations under the letter of credit. If this were to occur, we would be obligated to reimburse the issuer for any payments 
the issuer was required to remit to the holder of the letter of credit. We were contingently liable for outstanding stand-by letters of 
credit totaling $20.5 million at December 31, 2019 and $22.8 million at December 31, 2018. Outstanding letters of credit reduce 
amounts available under our Credit Facility and are considered as having been funded for purposes of calculating our financial 
covenants under the Credit Facility. 

Issuance of Convertible Senior Notes. On July 31, 2017, we issued $230.0 million principal amount of 5.00% Convertible 
Senior Notes due 2023 in a private offering to qualified institutional buyers (as defined in the Securities Act) pursuant to Rule 144A 
under the Securities Act. The Notes are senior unsecured obligations of the Company. The Notes bear interest at a rate of 5.0% per 

36 

 
 
 
 
 
 
 
year, payable semiannually in arrears on February 1 and August 1 of each year, beginning on February 1, 2018. The Notes mature on 
August 1,  2023  unless  repurchased,  redeemed or  converted  in  accordance  with their  terms  prior  to  such  date. The  Notes  are 
convertible at an initial conversion rate of 46.0829 shares of our common stock per $1,000 principal amount of the Notes, which is 
equivalent to an initial conversion price of approximately $21.70 per share, which represents a conversion premium of 40% to the 
last reported sale price of $15.50 per share on the NYSE on July 25, 2017, the date the pricing of the Notes was completed. The 
conversion rate, and thus the conversion price, may be adjusted under certain circumstances as described in the indenture governing 
the Notes. 

Holders may convert their Notes at their option prior to the close of business on the business day immediately preceding 

May 1, 2023, but only under the following circumstances: 

•  

•  

•  

during any calendar quarter commencing after the calendar quarter ending on December 31, 2017 (and only during such 
calendar  quarter), if the  last  reported  sale price of our common stock  for  at  least  20  trading  days  (whether or  not 
consecutive) during a period of 30 consecutive trading days ending on the last trading day of the immediately preceding 
calendar quarter is greater than or equal to 130% of the conversion price on each applicable trading day; 

during the five business day period after any five consecutive trading day period (the “measurement period”) in which 
the trading price per $1,000 principal amount of Notes for each trading day of such measurement period was less than 
98% of the product of the last reported sale price of our common stock and the conversion rate on such trading day; 

if  we  call  any  or  all  of  the  Notes  for  redemption,  at  any  time  prior  to  the  close  of  business  on  the  business  day 
immediately preceding the redemption date; or; 

•  

upon the occurrence of specified corporate events described in the indenture governing the Notes. 

On or after May 1, 2023 until the close of business on the business day immediately preceding the maturity date, holders may, 

at their option, convert their Notes at any time, regardless of the foregoing circumstances. 

The  Notes  are  initially  convertible  into  10,599,067  shares  of  common  stock.  Previously,  because  the  Notes  could  be 
convertible in full into more than 19.99% of our outstanding common stock, we were required by the listing rules of the NYSE to 
obtain the approval of the holders of our outstanding shares of common stock before the Notes could converted into more than 
5,964,858 shares of common stock. At our annual shareholders’ meeting, held on May 17, 2018, our shareholders approved the 
issuance of shares of common stock upon conversion of the Notes. The Notes will be convertible into, subject to various conditions, 
cash or shares of the Company’s common stock or a combination of cash and shares of the Company’s common stock, in each case, 
at the Company’s election. 

If holders elect to convert the Notes in connection with certain fundamental change transactions described in the indenture 
governing the Notes, we will, under certain circumstances described in the indenture governing the Notes, increase the conversion 
rate for the Notes so surrendered for conversion. 

We may not redeem the Notes prior to August 5, 2021. We will have the option to redeem all or any portion of the Notes on or 
after August 5, 2021, if certain conditions are met (including that our common stock is trading at or above 130% of the conversion 
price then in effect for at least 20 trading days (whether or not consecutive), including the trading day immediately preceding the 
date on which the Company provides notice of redemption, during any 30 consecutive trading day period ending on, and including, 
the trading day immediately preceding the date on which the Company provides notice of redemption) at a redemption price equal to 
100% of the principal amount of the Notes to be redeemed, plus accrued and unpaid interest to, but excluding, the redemption date. 

Net proceeds received from the Offering were approximately $222.3 million after deducting discounts, commissions and 
expenses. During 2017, we used $160.0 million of the net proceeds to repay all outstanding borrowings under the term-loan portion 
of our Credit Facility and $62.3 million of the net proceeds to repay a portion of the outstanding borrowings under the revolving 
portion of our Credit Facility, which may be subsequently reborrowed for general corporate purposes. 

Cost Savings and Business Improvement Initiatives. On July 24, 2017, we announced our commitment to a cost savings 
initiative to take direct actions to reduce our overall cost structure given a continuation of weak market conditions. The cost savings 
initiative included reductions to discretionary spending and the elimination of certain employee positions. Based upon our estimates, 
we believe that the actions taken reduced our annual operating expenses by approximately $30 million, with the impact to operating 
results of those reduction synergies having begun in the third quarter of 2017. The resulting severance and related charges, which 
were recorded in the third and fourth quarters of 2017, were approximately $3.9 million, most of which had been paid in cash as of 
December 31, 2017. This cost savings initiative is complete. 

37 

 
 
 
 
 
 
 
 
 
 
In the fourth quarter of 2017, we engaged outside consultants to assess all aspects of our business for improvement and cost 
saving opportunities as part of a new cost savings and business improvement project. In the first quarter of 2018, we completed the 
design phase of the project, known as OneTEAM, and are now in the deployment phase. In the third quarter of 2019, we began the 
design phase of OneTEAM for our international operations. We expect to incur various additional expenses associated with the 
execution of the OneTEAM project through 2020 with funding provided by our operating cash flows and the Credit Facility. We 
incurred $12.3 million and $15.5 million of expenses during the twelve months ended December 31, 2019 and December 31, 2018, 
respectively, primarily related to professional fees associated with the OneTEAM project. Additionally, we incurred $1.7 million and 
$6.7 million of severance-related costs during the twelve months ended December 31, 2019 and December 31, 2018, respectively, 
related to the elimination of certain employee positions in conjunction with the OneTEAM project. 

Exiting 2020, the Company expects to ultimately achieve annual run-rate cost efficiencies of $35 million to $45 million 
related to the overall OneTEAM Program. OneTEAM savings realized during the twelve months ended December 31, 2019 were 
approximately $22.9 million. Although management expects that cost savings and other business improvements will result from 
these actions, there can be no assurance that such results will be achieved. 

ERP System. At the end of 2013, we initiated the design and implementation of a new ERP system, which was substantially 
installed by the end of 2017. Amortization of the ERP system development costs began in March 2017 and was computed by the 
straight-line method. Through December 31, 2017, we capitalized $46.6 million associated with the project which included $1.6 
million of capitalized interest. No additional amounts were capitalized in association with this project in 2018 and 2019. 

Common Stock Repurchase Plan. On June 23, 2014, our Board authorized an increase in the stock repurchase plan limit to 
repurchase Team common stock up to $50 million (net of the $13.3 million repurchased previously). The stock repurchase plan was 
canceled in 2017. No shares were repurchased during the years ended December 31, 2019, 2018, and 2017. 

Cash and cash equivalents. Our cash and cash equivalents at December 31, 2019 totaled $12.2 million, of which $10.7 

million was in foreign accounts, primarily in the U.K., New Zealand, Canada and Australia. 

Cash flows attributable to our operating activities. For the year ended December 31, 2019, net cash provided by operating 
activities was $58.8 million. Although we incurred a net loss of $32.4 million, the effect of depreciation and amortization of $49.1 
million, a decrease in working capital of $25.0 million, non-cash compensation cost of $10.1 million, amortization of deferred loan 
costs and debt discount of $7.7 million and deferred income taxes of $3.8 million primarily due to net tax refunds, resulted in 
positive operating cash flow. 

For the year ended December 31, 2018, net cash used in operating activities was $41.9 million. Although we incurred a net 
loss of $63.1 million, the effect of depreciation and amortization of $64.9 million, a non-cash loss on our convertible debt embedded 
derivative of $24.8 million, a decrease in working capital of $19.0 million, non-cash compensation cost of $12.3 million and a 
provision for doubtful accounts of $11.7 million, partially offset by deferred tax benefits of $31.7 million, resulted in positive 
operating cash flow. 

For the year ended December 31, 2017, net cash used in operating activities was $13.7 million. The negative operating cash 
flow was primarily attributable to the net loss of $84.5 million, deferred tax benefits of $66.2 million and an increase in working 
capital of $5.0 million, largely offset by the effect of the non-cash goodwill impairment loss of $75.2 million, depreciation and 
amortization of $52.1 million, non-cash compensation cost of $7.9 million and a provision for doubtful accounts of $7.1 million. 

Cash  flows  attributable  to  our  investing  activities.  For the  year  ended  December  31, 2019,  net  cash  used in investing 
activities was $28.1 million, consisting primarily of $29.0 million of capital expenditures. Capital expenditures can vary depending 
upon specific customer needs that may arise unexpectedly. 

For the year ended December 31, 2018, net cash used in investing activities was $25.0 million, consisting primarily of $27.2 
million of capital expenditures. Capital expenditures can vary depending upon specific customer needs that may arise unexpectedly. 

For the year ended December 31, 2017, net cash used in investing activities was $34.0 million, consisting primarily of $36.8 

million of capital expenditures. Capital expenditures included $1.8 million in costs related to our ERP project. 

Cash flows attributable to our financing activities. For the year ended December 31, 2019, net cash used in financing 
activities was $36.8 million, consisting primarily of $82.4 million net debt repayments under the revolving portion of our Credit 
Facility, $1.9 million in withholding tax payments related to share-based compensation, $0.4 million in contingent consideration 
payments and $1.5 million of Credit Facility debt issuance costs, partially offset by net borrowings on our Credit Facility term loan 
of $49.7 million. 

38 

 
 
For the year ended December 31, 2018, net cash used in financing activities was $23.0 million, consisting primarily of $19.7 
million net debt repayments under the revolving portion of our Credit Facility, $1.4 million in withholding tax payments related to 
share-based compensation, $1.1 million in contingent consideration payments and $0.9 million of Credit Facility debt issuance 
costs. 

For the year ended December 31, 2017, net cash provided by financing activities was $25.6 million, consisting primarily of 
$222.3 million of proceeds from the issuance of our convertible senior notes, partially offset by $170 million in payments on our 
term loan, $23.0 million of net debt repayments under the revolving portion of our Credit Facility and $1.9 million of Credit Facility 
debt issuance costs. 

Effect of exchange rate changes on cash. For the years ended December 31, 2019 and 2018, the effect of foreign exchange 
rate changes on cash was a negative impact of $43.0 thousand and $2.1 million, respectively. The negative impact in both periods is 
primarily attributable to unfavorable fluctuations in U.S. Dollar exchange rates with the Canadian Dollar, Australian Dollar, the 
British Pound, the Euro and the Brazilian Real. 

For the year ended December 31, 2017, the effect of foreign exchange rate changes on cash was a positive impact of $2.5 
million. The positive impact in the current period is primarily attributable to favorable fluctuations in U.S. Dollar exchange rates 
with the Australian Dollar, Canadian Dollar, and the British Pound, partially offset by unfavorable fluctuations with the Euro and the 
Malaysian Ringgit. 

Contractual Obligations 

A summary of contractual obligations as of December 31, 2019 is as follows (in thousands): 

Principal payments on Credit Facility and 
Convertible Senior Notes 
Interest payments on Credit Facility and 
Convertible Senior Notes1 
Finance lease obligations2 

Operating lease obligations2 

Defined benefit pension plan contribution 
obligations3 

Total 

________________________ 

Less than 1 year   

1-3 years 

3-5 years 

  More than 5 years   

Total 

$ 

5,000

  $ 

118,876

  $ 

230,000

  $ 

—

  $ 

353,876

16,895

593   
21,539   

25,771
1,198   
29,648   

11,500
1,093   
19,431   

—
5,105   
20,031   

54,166
7,989 
90,649 

3,955
47,982    $ 

7,911
183,404    $ 

7,911
269,935    $ 

$ 

28,017
53,153    $ 

47,794
554,474 

1 

2 

3 

While we cannot predict with certainty the amount of interest payments due to the expected variability of interest rates and principal amounts outstanding, we have provided 
estimated amounts of interest payments based on the following assumptions. With respect to our Credit Facility, the calculation includes estimated interest payments totaling $8.2 
million over the remaining contractual period based on the outstanding principal balance and interest rates in effect as of December 31, 2019. With respect to the Notes, includes 
total interest payments of $46 million assuming that the Notes remain outstanding through the maturity date. 

Includes interest of $2.6 million and $19.1 million for finance and operating lease obligations, respectively, as of December 31, 2019. 

For the Company’s defined benefit pension plan covering certain United Kingdom employees (the “U.K. Plan”), as of December 31, 2019, the Company has committed to fund 
annual contributions of $3.9 million in 2020 and thereafter through January 2032 for a total funding commitment of up to approximately $47.8 million (undiscounted). Further, in 
any year in which specified operating performance levels are exceeded, we have committed to an additional contribution for that year, of up to approximately $1.2 million, 
depending on actual performance levels. Notwithstanding these commitments, the Company will make contributions to the U.K. Plan only to the extent necessary to eliminate the 
funding deficit. Accordingly, the aggregate amount of contributions ultimately made may be less than those noted above. 

39 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
A summary of long-term liabilities and other long-term obligations as of December 31, 2019 and 2018 is as follows (in 

thousands): 

Long-term liabilities per consolidated balance sheets: 

Long-term debt: 

Credit Facility revolver 
Credit Facility term loan 

Total Credit Facility 

Convertible debt 
Finance lease obligations 
Current maturities under Credit Facility term loan 
Current maturities under finance lease obligations 

Long-term debt, excluding current maturities 
Defined benefit pension liability 
Other long-term liabilities 

Other long-term obligations: 

Outstanding letters of credit 
Operating leases 

December 31, 

2019 

2018 

$ 

$ 
$ 
$ 

$ 
$ 

73,876    $ 
49,735   
123,611   
201,619   
5,363   
(5,000)  
(294)  
325,299    $ 
9,321    $ 
1,959    $ 

156,843 
— 
156,843 
195,184 
5,356 
— 
(569) 
356,814 
10,940 
6,910 

20,500    $ 
71,536    $ 

22,800 
93,693 

40 

 
 
 
 
 
   
 
   
 
 
   
 
   
 
Critical Accounting Policies 

The process of preparing financial statements in accordance with GAAP requires our management to make estimates and 
judgments. It is possible that materially different amounts could be recorded if these estimates and judgments change or if actual 
results differ from these estimates and judgments. We believe that the following critical accounting policies comprise the more 
significant estimates and assumptions used in the preparation of our consolidated financial statements. 

Revenue from contracts with customers. The majority of our revenues are derived from providing services on a time and 
material basis and are short-term in nature. We account for revenue in accordance with ASC Topic 606, Revenue from Contracts 
with Customers. 

Revenue is recognized as (or when) the performance obligations are satisfied by transferring control over a service or product 
to the customer. As most of our contracts contain only one performance obligation, the allocation of a contract’s transaction price to 
multiple performance obligations is generally not applicable. For our time and materials contracts, we are generally able to elect the 
right-to-invoice practical expedient, which permits us to recognize revenue in the amount to which we have a right to invoice the 
customer if that amount corresponds directly with the value to the customer of our performance completed to date. For our fixed 
price contracts, we typically recognize revenue using the cost-to-cost method, which measures the extent of progress towards 
completion based on the ratio of costs incurred to date to the total estimated costs at completion of the performance obligation. 
Under this method, revenue is recognized proportionately as costs are incurred. For contracts where control is transferred at a point 
in time, revenue is recognized at the time control of the asset is transferred to the customer, which is typically upon delivery and 
acceptance by the customer. 

Certain contracts may also contain a combination of fixed and variable pricing elements. Generally, in contracts where the 
amount of consideration is variable, the amount is determinable each period based on our right to invoice the customer for services 
performed to date. 

Goodwill. Goodwill represents the excess purchase price of acquired businesses over the fair values attributed to underlying 
net tangible assets and identifiable intangible assets. We test goodwill each year on December 1 for impairment at a reporting unit 
level. Goodwill is also tested for impairment whenever an event occurs or circumstances change that would more likely than not 
reduce the fair value of a reporting unit below its carrying amount. An assessment can be performed by first completing a qualitative 
assessment on none, some, or all of our reporting units. We can also bypass the qualitative assessment for any reporting unit in any 
period and proceed directly to the quantitative impairment test, and then resume the qualitative assessment in any subsequent period. 
Qualitative indicators that may trigger the need for annual or interim quantitative impairment testing include, among other things, 
deterioration in macroeconomic conditions, declining financial performance, deterioration in the operational environment, or an 
expectation of selling or disposing of a portion of a reporting unit. Additionally, a significant change in business climate, a loss of a 
significant customer, increased competition, a sustained decrease in share price, or a decrease in our market capitalization below 
book value may trigger the need for interim impairment testing of goodwill associated with one or more of our reporting units. If we 
believe that, as a result of our qualitative assessment, it is more likely than not that the fair value of a reporting unit is less than its 
carrying amount, the quantitative impairment test is required. The quantitative test involves comparing the fair value of each of our 
reporting units with its carrying amount, including goodwill. 

During the third quarter of 2017, there was a triggering event in the MS and IHT reporting units and our interim goodwill 
impairment test indicated an impairment as the carrying values of the MS and IHT reporting units exceeded their fair values. This 
resulted in an impairment loss of $75.2 million. See Note 1 in the notes to consolidated financial statements for further details. 

Income taxes. We account for income taxes under the asset and liability method, which requires the recognition of deferred 
tax assets and liabilities for the expected future tax consequences of events that have been included in the financial statements.  
Under this method, we determine deferred tax assets and liabilities on the basis of the differences between the financial statement 
and tax bases of assets and liabilities by using enacted rates in effect for the year in which the differences are expected to reverse.  
The effect of the change in tax rates on deferred tax assets and liabilities is recognized in income in the period that includes the 
enactment date. 

We recognize deferred tax assets to the extent that we believe that these assets are more likely than not to be realized.  In 
making such a determination, we consider all available positive and negative evidence, including future reversals of existing taxable 
temporary differences, projected future taxable income, tax-planning strategies, and results of recent operations.  If we determine 
that we would be unable to realize our deferred tax assets, we would make an adjustment to the deferred tax asset valuation 
allowance. 

41 

 
We establish reserves for uncertain tax positions when it is not more likely than not that the position will be sustained upon 
challenge.  When facts and circumstances change, we adjust these reserves through our provision for income taxes.  To the extent 
interest and penalties may be assessed by taxing authorities on any related underpayment of income tax, such amounts have been 
accrued and are classified as a component of income tax expense. 

New Accounting Principles 

For information about newly adopted accounting principles as well as information about new accounting principles pending 

adoption, see Note 1 to the consolidated financial statements. 

QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 

Our market risk sensitive instruments and positions have been determined to be “other than trading.” We have operations in 
foreign countries with a functional currency that is not the U.S. Dollar. We are exposed to market risk, primarily related to foreign 
currency fluctuations related to these operations. Subsidiaries with asset and liability balances denominated in currencies other than 
their functional currency are remeasured in the preparation of their financial statements using a combination of current and historical 
exchange rates, with any resulting remeasurement adjustments included in net income (loss) for the period. Net foreign currency 
transaction losses for the year ended December 31, 2019 were $0.5 million and relate primarily to fluctuations in the U.S. Dollar in 
relation to the Euro and the Brazilian Real. 

In 2015, we initiated a foreign currency hedging program to mitigate the foreign currency risk in countries where we have 
significant assets and liabilities denominated in currencies other than the functional currency. We utilize monthly foreign currency 
swap contracts to reduce exposures to changes in foreign currency exchange rates related to our largest exposures including, but not 
limited to the Australian Dollar, Canadian Dollar, Brazilian Real, British Pound, Euro, Malaysian Ringgit and Mexican Peso. The 
impact from these swap contracts was not material as of December 31, 2019, 2018 and 2017 or for the years ended December 31, 
2019, 2018 and 2017. 

Translation adjustments for the assets and liability accounts are included as a separate component of accumulated other 
comprehensive loss in shareholders’ equity. Foreign currency translation losses recognized in other comprehensive loss were $3.9 
million for the year ended December 31, 2019. 

Based on the year ended December 31, 2019, we had foreign currency-based revenues and operating income of $321.1 million 
and $11.1 million, respectively. A hypothetical 10% adverse change in all applicable foreign currencies would result in an annual 
change in revenues and operating income of $32.1 million and $1.1 million, respectively. 

We carry Euro-based debt to serve as a hedge of our net investment in our European operations as fluctuations in the fair value 
of the borrowing attributable to the U.S. Dollar/Euro spot rate will offset translation gains or losses attributable to our investment in 
our European operations. We are exposed to market risk, primarily related to foreign currency fluctuations related to the unhedged 
portion of our investment in our European operations. 

All of the debt outstanding under the Credit Facility bears interest at variable market rates. If market interest rates increase, 
our interest expense and cash flows could be adversely impacted. Based on Credit Facility borrowings outstanding at December 31, 
2019, an increase in market interest rates of 100 basis points would increase our interest expense and decrease our operating cash 
flows by approximately $1.2 million on an annual basis. 

Our convertible senior notes bear interest at a fixed rate, but the fair value of the Notes is subject to fluctuations as market 
interest rates change. In addition, the fair value of the Notes is affected by changes in our stock price. As of December 31, 2019, the 
outstanding principal balance of the Notes was $230.0 million. The carrying value of the liability component of the Notes, net of the 
unamortized discount and issuance costs, was $201.6 million as of December 31, 2019, while the estimated fair value of the 
Notes was $241.7 million (inclusive of the fair value of the conversion option), which was determined based on the observed trading 
price of the Notes. Through May 17, 2018, a portion of the conversion feature of the Notes was accounted for as an embedded 
derivative liability under ASC 815, with changes in fair value reflected in our results of operations each period. As a result of 
obtaining shareholder approval on May 17, 2018 to issue shares of common stock upon conversion of the Notes, we reclassified the 
embedded derivative to stockholders’ equity at its May 17, 2018 fair value of $45.4 million during the second quarter of 2018. As a 
result of the reclassification to stockholders’ equity, the embedded derivative is no longer marked to fair value each period. See Note 
9 to the consolidated financial statements for additional information regarding the Notes. 

42 

 
 
Report of Independent Registered Public Accounting Firm 

To the Shareholders and Board of Directors 
Team, Inc.: 

Opinion on Internal Control Over Financial Reporting 

We have audited Team, Inc. and subsidiaries’ (the Company) internal control over financial reporting as of December 31, 2019, 
based  on  criteria  established  in  Internal  Control  -  Integrated  Framework  (2013)  issued  by  the  Committee  of  Sponsoring 
Organizations of the Treadway Commission. In our opinion, because of the effect of the material weakness, described below, on the 
achievement of the objectives of the control criteria, the Company has not maintained effective internal control over financial 
reporting as of December 31, 2019, based on criteria established in Internal Control - Integrated Framework (2013) issued by the 
Committee of Sponsoring Organizations of the Treadway Commission. 

We  also  have  audited,  in  accordance  with  the  standards of the  Public  Company Accounting Oversight  Board  (United States) 
(PCAOB), the consolidated balance sheets of the Company as of December 31, 2019 and 2018, the related consolidated statements 
of  operations,  comprehensive  loss,  shareholders’  equity,  and  cash  flows  for  each  of  the  years  in  the  three-year  period  ended 
December 31, 2019 and the related notes (collectively, the consolidated financial statements), and our report dated March 16, 2020 
expressed an unqualified opinion on those consolidated financial statements. 

A material weakness is a deficiency, or a combination of deficiencies, in internal control over financial reporting, such that there is a 
reasonable possibility that a material misstatement of the Company’s annual or interim financial statements will not be prevented or 
detected on a timely basis. A material weakness related to monitoring controls over certain subsidiary operations being ineffective 
due to the Company's risk assessment not identifying the need for monitoring controls at these subsidiaries has been identified and 
included in management's assessment. The material weakness was considered in determining the nature, timing, and extent of audit 
tests  applied  in  our  audit  of  the  2019  consolidated  financial  statements,  and  this  report  does  not  affect  our  report  on  those 
consolidated financial statements. 

Basis for Opinion 

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment 
of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Annual Report on 
Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over 
financial  reporting  based  on  our  audit.  We  are  a  public  accounting  firm  registered  with  the  PCAOB  and  are  required  to  be 
independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations 
of the Securities and Exchange Commission and the PCAOB. 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit 
to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material 
respects. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial 
reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of 
internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in 
the circumstances. We believe that our audit provides a reasonable basis for our opinion. 

Definition and Limitations of Internal Control Over Financial Reporting 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability 
of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted 
accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain 
to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of 
the  company;  (2)  provide  reasonable  assurance  that  transactions  are  recorded  as  necessary  to  permit  preparation  of  financial 
statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being 
made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance 
regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a 
material effect on the financial statements. 

43 

 
 
 
 
 
 
 
 
Because  of  its  inherent  limitations,  internal  control  over  financial  reporting  may  not  prevent  or  detect  misstatements. Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because 
of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

/s/ KPMG LLP 

Houston, Texas 
March 16, 2020 

44 

 
 
 
Report of Independent Registered Public Accounting Firm 

To the Shareholders and Board of Directors 
Team, Inc.: 

Opinion on the Consolidated Financial Statements 

We have audited the accompanying consolidated balance sheets of Team, Inc. and subsidiaries (the Company) as of December 31, 
2019 and 2018, the related consolidated statements of operations, comprehensive loss, shareholders’ equity, and cash flows for each 
of the years in the three-year period ended December 31, 2019, and the related notes (collectively, the consolidated financial 
statements). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the 
Company as of December 31, 2019 and 2018, and the results of its operations and its cash flows for each of the years in the three-
year period ended December 31, 2019, in conformity with U.S. generally accepted accounting principles. 

We  also  have  audited,  in  accordance  with  the  standards of the  Public  Company Accounting Oversight  Board  (United States) 
(PCAOB), the Company’s internal control over financial reporting as of December 31, 2019, based on criteria established in Internal 
Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission, and 
our report dated March 16, 2020 expressed an adverse opinion on the effectiveness of the Company’s internal control over financial 
reporting. 

Changes in Accounting Principles 

As discussed in Note 1 to the consolidated financial statements, the Company has changed its method of accounting for leases as of 
January 1, 2019 due to the adoption of Accounting Standards Codification Topic 842 (ASC 842), Leases. 

As discussed in Note 2 to the consolidated financial statements, the Company changed its method of accounting for revenue 
recognition as of January 1, 2018 due to the adoption of Accounting Standards Codification Topic 606 (ASC 606), Revenue from 
Contracts with Customer. 

Basis for Opinion 

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an 
opinion on these consolidated financial statements based on our audits. We are a public accounting firm registered with the PCAOB 
and  are  required  to  be  independent  with  respect  to  the  Company  in  accordance with the  U.S.  federal  securities  laws  and  the 
applicable rules and regulations of the Securities and Exchange Commission and the PCAOB. 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether 
due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the consolidated 
financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included 
examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also 
included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall 
presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion. 

/s/ KPMG LLP 

We have served as the Company’s auditor since 2002. 

Houston, Texas 
March 16, 2020 

45 

 
 
 
 
 
 
 
 
 
 
TEAM, INC. AND SUBSIDIARIES 

CONSOLIDATED BALANCE SHEETS 
(in thousands, except share and per share data) 

ASSETS 

Current assets: 

Cash and cash equivalents 
Receivables, net of allowance of $9,990 and $15,182 
Inventory 
Income tax receivable 
Prepaid expenses and other current assets 

Total current assets 

Property, plant and equipment, net 
Intangible assets, net of accumulated amortization of $96,797 and $82,406 

Operating lease right-of-use assets 
Goodwill 
Other assets, net 
Deferred income taxes 

Total assets 

Current liabilities: 

LIABILITIES AND EQUITY 

Current portion of long-term debt and finance lease obligations 
Current portion of operating lease obligations 
Accounts payable 
Other accrued liabilities 

Total current liabilities 

Deferred income taxes 
Long-term debt and finance lease obligations 
Operating lease obligations 
Defined benefit pension liability 
Other long-term liabilities 

Total liabilities 

Commitments and contingencies 

Equity: 

Preferred stock, 500,000 shares authorized, none issued 
Common stock, par value $0.30 per share, 60,000,000 shares authorized; 30,518,793 and 
30,184,330 shares issued 
Additional paid-in capital 
Retained earnings 
Accumulated other comprehensive loss 

Total equity 
Total liabilities and equity 

$ 

$ 

$ 

December 31, 

2019 

2018 

12,175    $ 
245,617   
39,195   
316   
20,275   
317,578   
191,951   
117,019   
67,048   
282,006   
4,426   
5,189   
985,217    $ 

5,294    $ 
17,100   
41,636   
86,506   
150,536   
6,996   
325,299   
54,436   
9,321   
1,959   
548,547   

18,288 
268,352 
48,540 
331 
19,445 
354,956 
194,794 
131,372 
— 
281,650 
7,397 
7,652 
977,821 

569 
— 
44,074 
95,308 
139,951 
6,106 
356,814 
— 
10,940 
6,910 
520,721 

—   

— 

9,153
409,034   
48,673   
(30,190)  
436,670   
985,217    $ 

9,053
400,989 
81,450 
(34,392) 
457,100 
977,821 

$ 

See accompanying notes to consolidated financial statements. 

46 

 
 
 
 
 
 
   
 
   
 
   
 
   
 
   
 
   
   
 
 
 
TEAM, INC. AND SUBSIDIARIES 

CONSOLIDATED STATEMENTS OF OPERATIONS 
(in thousands, except per share data) 

Revenues 
Operating expenses 

Gross margin 

Selling, general and administrative expenses 

Restructuring and other related charges, net (see Note 16) 

Gain on revaluation of contingent consideration 

Goodwill impairment loss (see Note 1) 

Operating loss 
Interest expense, net 

Write-off of deferred loan costs 

Loss (gain) on convertible debt embedded derivative (see Note 9) 

Other (income) expense, net 

Loss before income taxes 
Less: Benefit for income taxes (see Note 8) 

Net loss 

Earnings (Loss) per common share: 

Basic 

Diluted 

Twelve Months Ended 
December 31, 

2019 
1,163,314     $ 
835,570   
327,744   
328,214   
1,676   
—   
—   
(2,146)  
29,713   
279   
—   
715   
(32,853)  
(436)  

2018 
1,246,929    $ 
918,673   
328,256   
360,692   
6,727   
(202)  
—   
(38,961)  
30,875   
—   
24,783   
(410)  

(94,209)  
(31,063)  

(32,417 )   $ 

(63,146)   $ 

2017 
1,200,211  
890,212  
309,999  
348,391  
2,651  
(1,174 ) 
75,241  
(115,110 ) 
21,487  
1,244  
(818 ) 
510  
(137,533 ) 
(53,078 ) 

(84,455 ) 

(1.07 )   $ 
(1.07 )   $ 

(2.10)   $ 
(2.10)   $ 

(2.83 ) 
(2.83 ) 

$ 

$ 

$ 
$ 

See accompanying notes to consolidated financial statements. 

47 

 
 
 
 
 
 
 
 
   
   
 
   
   
 
 
TEAM, INC. AND SUBSIDIARIES 

CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSS 
(in thousands) 

Net loss 
Other comprehensive income (loss) before tax: 

Foreign currency translation adjustment 

Foreign currency hedge 

Defined benefit pension plans: 

Net actuarial gain (loss) arising during period 

Settlement cost during period 

Prior service cost arising during period 

Amortization of prior service cost 

Amortization of net actuarial (gain) loss 

Other comprehensive income (loss), before tax 
Tax (provision) benefit attributable to other comprehensive income (loss) 

Other comprehensive income (loss), net of tax 

Total comprehensive loss 

$ 

Twelve Months Ended 
December 31, 

2019 

2018 

2017 

$ 

(32,417)   $ 

(63,146)   $ 

(84,455) 

3,865  
282  

(421)  
226  
—  
33  
—  
3,985  
217  
4,202  
(28,215)   $ 

(9,241)  
658  

109  
—  
(669)  
—  
(78)  
(9,221)  
(3,045)  
(12,266)  
(75,412)   $ 

10,607  
(1,802 ) 

3,226  
—  
—  
—  
71  
12,102  

(2,898 ) 
9,204  
(75,251) 

See accompanying notes to consolidated financial statements. 

48 

 
 
 
 
 
 
 
   
   
 
   
   
 
 
TEAM, INC. AND SUBSIDIARIES 

CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY 
(in thousands) 

Common 
Shares 

Common 
Stock 

Additional 
Paid-in 
Capital 

Accumulated 
Other 
Comprehensive 
Loss 

Total 
Shareholders’ 
Equity 

Balance at January 1, 2017 

Adoption of new accounting principle 

Net loss 

Foreign currency translation adjustment, net of tax 

Foreign currency hedge, net of tax 

Defined benefit pension plans, net of tax 

Issuance of convertible debt, net of tax 

Non-cash compensation 

Vesting of stock awards 

Exercise of stock options 

Balance at December 31, 2017 

Adoption of new accounting principles 

Net loss 

Foreign currency translation adjustment, net of tax 

Foreign currency hedge, net of tax 

Defined benefit pension plans, net of tax 

Reclassification of convertible debt embedded derivative, net of tax 

Non-cash compensation 

Vesting of stock awards 

Balance at December 31, 2018 

Adoption of new accounting principles, net of tax 

Net loss 

Foreign currency translation adjustment, net of tax 

Foreign currency hedge, net of tax 

Defined benefit pension plans, net of tax 

Non-cash compensation 

Vesting of stock awards 

Balance at December 31, 2019 

29,785  
—  
—  
—  
—  
—  
—  
—  
152  
16  
29,953  
—  
—  
—  
—  
—  
—  
—  
231  
30,184  
—  
—  
—  
—  
—  
—  
335  
30,519   $ 

8,934  
—  
—  
—  
—  
—  
—  
—  
45  
5  
8,984  
—  
—  
—  
—  
—  
—  
—  
69  
9,053  
—  
—  
—  
—  
—  
—  
100  
9,153   $ 

Retained 
Earnings 
218,947   
994   
(84,455 )  
—   
—   
—   
—   
—   
—   
—   
135,486   
9,110   
(63,146 )  
—   
—   
—   
—   
—   
—   
81,450   
(360 )  
(32,417 )  
—   
—   
—   
—   
—   
48,673   $ 

336,756  
—  
—  
—  
—  
—  
8,415  
7,876  
(992)  
445  
352,500  
—  
—  
—  
—  
—  
37,698  
12,256  
(1,465)  
400,989  
—  
—  
—  
—  
—  
10,055  
(2,010)  
409,034   $ 

(29,000)  
—  
—  
7,688  
(1,114)  
2,630  
—  
—  
—  
—  
(19,796)  
(2,330)  
—  
(12,164)  
496  
(598)  
—  
—  
—  
(34,392)  
—  
—  
4,258  
213  
(269)  
—  
—  
(30,190)   $ 

535,637 
994 

(84,455) 
7,688 

(1,114) 
2,630 
8,415 
7,876 

(947) 
450 
477,174 
6,780 

(63,146) 

(12,164) 
496 

(598) 
37,698 
12,256 

(1,396) 
457,100 

(360) 

(32,417) 
4,258 
213 

(269) 
10,055 

(1,910) 
436,670 

See accompanying notes to consolidated financial statements. 

49 

 
 
 
 
 
 
 
TEAM, INC. AND SUBSIDIARIES 

CONSOLIDATED STATEMENTS OF CASH FLOWS 
(in thousands) 

Cash flows from operating activities: 

Net loss 
Adjustments to reconcile net loss to net cash provided by (used in) operating 
activities: 

Twelve Months Ended 
December 31, 

2019 

2018 

2017 

$ 

(32,417)   $ 

(63,146)   $ 

(84,455) 

Depreciation and amortization 
Write-off of deferred loan costs 
Amortization of deferred loan costs and debt discount 
Provision for doubtful accounts 
Foreign currency loss (gain) 
Deferred income taxes 
(Gain) loss on revaluation of contingent consideration 
(Gain) loss on asset disposal 
Loss (gain) on convertible debt embedded derivative 
Goodwill impairment loss 
Non-cash compensation cost 
Other, net 

(Increase) decrease (net of the effects of acquisitions): 

Receivables 
Inventory 
Prepaid expenses and other current assets 

Increase (decrease) (net of the effects of acquisitions): 

Accounts payable 
Other accrued liabilities 
Income taxes 

Net cash provided by (used) in operating activities 
Cash flows from investing activities: 

Capital expenditures1 
Proceeds from disposal of assets 
Other 

Net cash used in investing activities 
Cash flows from financing activities: 

Net (payments) borrowings under revolving credit agreement 
Borrowings (payments) under term loan, net of debt discount 
Issuance of convertible debt, net of issuance costs 
Contingent consideration payments 
Debt issuance costs on Credit Facility 
Exercise of stock options 
Payments related to withholding tax for share-based payment arrangements 
Other 

Net cash (used in) provided by financing activities 
Effect of exchange rate changes on cash 
Net decrease in cash and cash equivalents 
Cash and cash equivalents at beginning of period 
Cash and cash equivalents at end of period 
Supplemental disclosure of cash flow information: 
Cash paid (refunded) during the year for: 

49,059  
279  
7,695  
(2,573)  
494  
3,795  
—  
(187)  
—  
—  
10,055  
(2,409)   

27,194  
9,551  
494   

(5,356)  
(8,378)  
1,540  
58,836  

(29,035)  
934  
—  
(28,101)  

(82,396)  
49,745  
—  
(428)  
(1,524)  
—  
(1,911)  
(291)  
(36,805)  
(43)  
(6,113)  
18,288  
12,175   $ 

22,697   $ 
(3,536)   $ 

64,862  
—  
7,022  
11,662  
1,712  
(31,734)  
(202)  
(552)  
24,783  
—  
12,256  
(3,762)   

15,386  
(21)  
6,933   

(8,994)  
9,168  
(3,514)  
41,859  

(27,164)  
2,580  
(443)  
(25,027)  

(19,690)  
—  
—  
(1,106)  
(855)  
—  
(1,390)  
—  
(23,041)  
(2,055)  
(8,264)  
26,552  
18,288   $ 

24,924   $ 
2,720   $ 

52,143  
1,244  
3,085  
7,097  
499  
(66,246 ) 
(1,174 ) 
553  
(818 ) 
75,241  
7,876  
(3,789 ) 

(39,820 ) 
614  
6,642  

6,424  
14,896  
6,260  
(13,728 ) 

(36,798 ) 
3,259  
(457 ) 
(33,996 ) 

(23,006 ) 
(170,000 ) 
222,311  
(1,278 ) 
(1,938 ) 
450  
(947 ) 
—  
25,592  
2,468  
(19,664 ) 
46,216  
26,552 

13,176 
5,719 

$ 

$ 
$ 

Interest 
Income taxes 
_____________ 
1 

Excludes accrued capital expenditures for the twelve months ended December 31, 2019 and 2018 only. 

See accompanying notes to consolidated financial statements. 

50 

 
 
 
 
 
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
   
   
 
 
 
TEAM, INC. AND SUBSIDIARIES 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 

1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES AND PRACTICES 

Description of Business. Unless otherwise indicated, the terms “Team, Inc.,” “Team,” “the Company,” “we,” “our” and “us” 
are used in this report to refer to Team, Inc., to one or more of our consolidated subsidiaries or to all of them taken as a whole. We 
are a global leading provider of integrated, digitally-enabled asset performance assurance and optimization solutions. We deploy 
conventional to highly specialized inspection, condition assessment, maintenance and repair services that result in greater safety, 
reliability and operational efficiency for our client’s most critical assets. We conduct operations in three segments: Inspection and 
Heat Treating (“IHT”) (formerly TeamQualspec), Mechanical Services (“MS”) (formerly TeamFurmanite) and Quest Integrity. 
Through the capabilities and resources in these three segments, we believe that Team is uniquely qualified to provide integrated 
solutions involving in their most basic form: inspection to assess condition; engineering assessment to determine fitness for purpose 
in the context of industry standards and regulatory codes; and mechanical services to repair, rerate or replace based upon the client’s 
election. In addition, the Company is capable of escalating with the client’s needs, as dictated by the severity of the damage found 
and the related operating conditions, from standard services to some of the most advanced services and integrated asset integrity and 
reliability management solutions available in the industry. We also believe that Team is unique in its ability to provide services in 
three distinct client demand profiles: (i) turnaround or project services, (ii) call-out services and (iii) nested or run-and-maintain 
services.  

IHT provides conventional and advanced non-destructive testing (“NDT”) services primarily for the process, pipeline and 
power sectors, pipeline integrity management services, and field heat treating services, as well as associated engineering and 
condition assessment services. These services can be offered while facilities are running (on-stream), during facility turnarounds or 
during new construction or expansion activities. 

MS provides primarily call-out and turnaround services under both on-stream and off-line/shut down circumstances. On-
stream services offered by MS represent the services offered while plants are operating and under pressure.  These services include 
leak repair, fugitive emissions control, hot tapping and line intervention to help operators manage the material opportunity costs 
associated with taking off line process, transportation or storage infrastructure. Turnaround services are project-related and demand 
is  a  function  of  the  number  and  scope  of  scheduled  and  unscheduled  facility  turnarounds  as  well  as  new  industrial  facility 
construction or expansion activities. The turnaround and call-out services MS provides include field machining, technical bolting, 
vapor barrier plug and weld testing, field valve repair and valve product sales. 

Quest Integrity provides integrity and reliability management solutions for the process, pipeline and power sectors. These 
solutions encompass three broadly-defined disciplines: (1) highly specialized in-line inspection services for historically unpiggable 
process piping  and  pipelines using  proprietary  in-line inspection  tools  and  analytical  software;  (2)  advanced  engineering  and 
condition assessment  services  through  a multi-disciplined  engineering  team  and related  lab  support;  and  (3) advanced  digital 
imaging including remote digital video imaging, laser scanning and laser profilometry-enabled reformer care services. 

We offer these services globally through approximately 200 locations in 20 countries throughout the world with approximately 

6,800 employees. We market our services to companies in a diverse array of heavy industries which include: 

•   Energy (refining, power, renewables, nuclear, LNG, offshore oil and gas, pipelines, terminals and storage) 

•   Manufacturing and Process (chemical, petrochemical, pulp and paper industries, automotive and mining) 

•   Public Infrastructure (bridges, ports, construction and building, roads and railways) 

•   Aerospace and Defense 

Our stock is traded on the New York Stock Exchange (“NYSE”) under the symbol “TISI”. 

Consolidation. The consolidated financial statements include the accounts of Team, Inc. and our majority-owned subsidiaries 
where  we  have  control  over operating and financial policies. All  material  intercompany  accounts and  transactions  have been 
eliminated in consolidation. 

Use  of  estimates.  Our  accounting  policies  conform  to  Generally Accepted Accounting  Principles  in  the  United  States 
(“GAAP”). The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates 
and judgments that affect our reported financial position and results of operations. We review significant estimates and judgments 
affecting our consolidated financial statements on a recurring basis and record the effect of any necessary adjustments prior to their 
publication. Estimates and judgments are based on information available at the time such estimates and judgments are made. 

51 

 
Adjustments made with respect to the use of these estimates and judgments often relate to information not previously available. 
Uncertainties with respect to such estimates and judgments are inherent in the preparation of financial statements. Estimates and 
judgments are used in, among other things, (1) aspects of revenue recognition, (2) valuation of acquisition related tangible and 
intangible assets and assessments of all long-lived assets for possible impairment, (3) estimating various factors used to accrue 
liabilities for workers’ compensation, auto, medical and general liability, (4) establishing an allowance for uncollectible accounts 
receivable, (5) estimating the useful lives of our assets, (6) assessing future tax exposure and the realization of tax assets, (7) the 
valuation of the embedded derivative liability in our convertible debt, (8) selecting assumptions used in the measurement of costs 
and liabilities associated with defined benefit pension plans and (9) net investment in foreign operations. Our most significant 
accounting policies are described below. 

Fair  value  of  financial  instruments.  Our  financial  instruments  consist  primarily  of  cash,  cash  equivalents,  accounts 
receivable, accounts payable and debt obligations. The carrying amount of cash, cash equivalents, trade accounts receivable and 
trade accounts payable are representative of their respective fair values due to the short-term maturity of these instruments. The fair 
value of our banking facility is representative of the carrying value based upon the variable terms and management’s opinion that the 
current rates available to us with the same maturity and security structure are equivalent to that of the banking facility. The fair value 
of our convertible senior notes as of December 31, 2019 and 2018 was $241.7 million and $231.5 million, respectively, (inclusive of 
the fair value of the conversion option) and are a “Level 2” (as defined in Note 11) measurements, determined based on the observed 
trading price of these instruments. 

Cash and cash equivalents. Cash and cash equivalents consist of all demand deposits and funds invested in highly liquid 

short-term investments with original maturities of three months or less. 

Inventory. Except for certain inventories that are valued based on weighted-average cost, we use the first-in, first-out method 
to value our inventory. Inventory includes material, labor and certain fixed overhead costs. Inventory is stated at the lower of cost 
and net realizable value. Inventory quantities on hand are reviewed periodically and carrying cost is reduced to net realizable value 
for inventories for which their cost exceeds their utility. The cost of inventories consumed or products sold are included in operating 
expenses. 

Property,  plant  and  equipment.  Property,  plant  and  equipment  are  stated  at  cost  less  accumulated  depreciation  and 
amortization. Leasehold improvements are amortized over the shorter of their respective useful life or the lease term. Depreciation 
and amortization of assets are computed by the straight-line method over the following estimated useful lives of the assets: 

Classification 

Buildings 
Enterprise Resource Planning (“ERP”) System 

Leasehold improvements 

Machinery and equipment 

Furniture and fixtures 

Computers and computer software 

Automobiles 

Useful Life 

20-40 years 

15 years 

2-15 years 

2-12 years 

2-10 years 

2-5 years 

2-5 years 

Goodwill and intangible assets. We allocate the purchase price of acquired businesses to their identifiable tangible assets and 
liabilities, such as accounts receivable, inventory, property, plant and equipment, accounts payable and accrued liabilities. We also 
allocate a portion of the purchase price to identifiable intangible assets, such as non-compete agreements, trademarks, trade names, 
patents, technology and customer relationships. Allocations are based on estimated fair values of assets and liabilities. We use all 
available information to estimate fair values including quoted market prices, the carrying value of acquired assets, and widely 
accepted valuation techniques such as discounted cash flows. Certain estimates and judgments are required in the application of the 
fair value techniques, including estimates of future cash flows, selling prices, replacement costs, economic lives and the selection of 
a discount rate, as well as the use of “Level 3” measurements as defined in Financial Accounting Standards Board (“FASB”) 
Accounting Standards  Codification  (“ASC”)  820  Fair  Value  Measurements  and  Disclosure  (“ASC  820”).  Deferred taxes  are 
recorded for any differences between the assigned values and tax bases of assets and liabilities. Estimated deferred taxes are based 
on available information concerning the tax bases of assets acquired and liabilities assumed and loss carryforwards at the acquisition 
date, although such estimates may change in the future as additional information becomes known. Any remaining excess of cost 
over allocated fair values is recorded as goodwill. We typically engage third-party valuation experts to assist in determining the fair 
values for both the identifiable tangible and intangible assets. The judgments made in determining the estimated fair value assigned 
to each class of assets acquired and liabilities assumed, as well as asset lives, could materially impact our results of operations. 

52 

 
 
 
 
 
 
 
 
 
 
Goodwill and intangible assets acquired in a business combination and determined to have an indefinite useful life are not 
amortized, but are instead tested for impairment at least annually in accordance with the provisions of the ASC 350 Intangibles—
Goodwill and Other (“ASC 350”). Intangible assets with estimated useful lives are amortized over their respective estimated useful 
lives  to  their  estimated  residual  values  and  reviewed  for  impairment  in  accordance  with ASC  350.  We  assess  goodwill  for 
impairment at the reporting unit level, which we have determined to be the same as our operating segments. Each reporting unit has 
goodwill relating to past acquisitions. 

Prior to January 1, 2017, the test for impairment was a two-step process that involved comparing the estimated fair value of 
each reporting unit to the reporting unit’s carrying value, including goodwill. If the fair value of a reporting unit exceeded its 
carrying amount, the goodwill of the reporting unit was not considered impaired; therefore, the second step of the impairment test 
would not be deemed necessary. If the carrying amount of the reporting unit exceeded its fair value, we would then perform the 
second step to the goodwill impairment test, which involved the determination of the fair value of a reporting unit’s assets and 
liabilities as if those assets and liabilities had been acquired/assumed in a business combination at the impairment testing date, to 
measure the amount of goodwill impairment loss to be recorded. However, effective January 1, 2017 we prospectively adopted a 
new accounting principle that eliminated the second step of the goodwill impairment test. Therefore, for goodwill impairment tests 
occurring after January 1, 2017, if the carrying value of a reporting unit exceeds its fair value, we measure any goodwill impairment 
losses as the amount by which the carrying amount of a reporting unit exceeds its fair value, not to exceed the total amount of 
goodwill allocated to that reporting unit. Our goodwill annual test date is December 1 of each year. 

In the third quarter of the year ended December 31, 2017, we determined that there were sufficient indicators to trigger an 
interim goodwill impairment analysis, primarily due to a 43% decrease in the Company’s stock price during the quarter, market 
softness and our financial results.  This interim goodwill impairment test was prepared as of July 31, 2017. The fair values of the 
reporting  units  were  determined  using a  combination  of  income  and  market approaches. The  income  approach  was  based  on 
discounted cash flow models with estimated cash flows based on internal forecasts of revenue and expenses over a five-year period 
plus a terminal value period. The income approach estimated fair value by discounting each reporting unit’s estimated future cash 
flows using a discount rate that approximated our weighted-average cost of capital. Major assumptions applied in an income 
approach include forecasted growth rates as well as forecasted profitability by reporting unit. Additionally, we considered two 
market approaches that used multiples, based on observable market data, of a combination of historical and projected financial 
metrics of our reporting units, to arrive at fair value. We applied weightings to each of the income and the two market approaches. 
The fair value derived from these approaches, in the aggregate, approximated our market capitalization. 

The July 31, 2017 interim goodwill impairment test indicated impairment as the carrying values of the MS and IHT reporting 
units exceeded their fair values. The carrying value of the MS reporting unit exceeded its fair value by $54.1 million and the 
carrying value of the IHT reporting unit exceeded its fair value by $21.1 million, resulting in a total impairment loss of $75.2 
million. The fair values of the reporting units are “Level 3” measurements as defined in Note 11. The fair value of the Quest 
Integrity reporting unit significantly exceeded its carrying value. 

For our annual goodwill impairment tests as of December 1, 2018 and December 1, 2019, we elected to perform qualitative 
assessments to determine if it was more likely than not (that is, a likelihood of more than 50 percent) that the fair values of our 
reporting units were less than their respective carrying values as of the test dates. Our qualitative assessments for the December 1, 
2018  and  December  1,  2019  tests  considered  relevant  events  and  circumstances  occurring  since  the  December  1,  2017  and 
December 1, 2018 qualitative impairment test dates, respectively. Specifically, we considered changes in the Company’s stock price, 
industry and market conditions, our internal forecasts of future revenue and expenses, any significant events affecting the Company 
and actual changes in the carrying value of our net assets. After considering all positive and negative evidence for the assessments as 
of both of these dates, we concluded that it was not more likely than not that our carrying values exceeded fair values and, as such, 
no additional impairment was indicated. 

There was $282.0 million and $281.7 million of goodwill at December 31, 2019 and 2018, respectively. A summary of 

goodwill is as follows (in thousands): 

Balance at beginning of period 

Foreign currency adjustments 

Balance at end of period 

Twelve Months Ended 
December 31, 2019 

MS 

  Quest Integrity   

55,627    $ 
(218)  
55,409    $ 

33,415    $ 
(34)  
33,381    $ 

Total 
281,650 
356 
282,006 

IHT 
192,608    $ 
608   
193,216    $ 

$ 

$ 

53 

 
 
 
 
 
Balance at beginning of year 

Foreign currency adjustments 

Disposal 

Balance at end of year 

IHT 
194,211    $ 
(1,603)  
—   

192,608    $ 

$ 

$ 

Twelve Months Ended 
December 31, 2018 

MS 

  Quest Integrity   

56,600    $ 
(712)  

(261)  
55,627    $ 

33,993    $ 
(578)  
—   
33,415    $ 

Total 
284,804 
(2,893) 

(261) 
281,650 

There was $75.2 million of accumulated impairment losses at December 31, 2019 and 2018, comprised of the impairment 

losses recognized in the third quarter of 2017 described above. 

Subsequent to December 31, 2019, our stock price saw declines beginning late January 2020 and continuing through early 
March 2020. We have determined that goodwill at our IHT reporting unit is at risk for impairment should events or circumstances 
indicate that a decline in fair value is other than temporary. As such, we are currently estimating the projected timing of a recovery 
and whether or not a triggering event has occurred during the first quarter of 2020 on this reporting unit. The value of this business 
is dependent upon the timing and extent of the market recovery and our conclusions could result in an impairment of goodwill. The 
total carrying value of the net assets for the IHT reporting unit was approximately $217 million as of December 31, 2019, including 
goodwill of $193 million. 

Income taxes. We follow the guidance of ASC 740 Income Taxes (“ASC 740”), which requires that we use the asset and 
liability method of accounting for deferred income taxes and provide deferred income taxes for all significant temporary differences. 
As part of the process of preparing our consolidated financial statements, we are required to estimate our income taxes in each of the 
jurisdictions in which we operate. This process involves estimating our actual current tax payable or receivable and related tax 
expense  or  benefit  together  with  assessing  temporary  differences  resulting  from  differing  treatment  of  certain  items,  such  as 
depreciation, for tax and accounting purposes. These differences can result in deferred tax assets and liabilities, which are included 
within our consolidated balance sheets. 

In accordance with ASC 740, we are required to assess the likelihood that our deferred tax assets will be realized and, to the 
extent we believe it is more likely than not (a likelihood of more than 50%) that some portion or all of the deferred tax assets will 
not be realized, we must establish a valuation allowance. We consider all available evidence to determine whether, based on the 
weight  of  the  evidence,  a  valuation  allowance  is  needed.  Evidence  used  includes  the  reversal  of  existing  taxable  temporary 
differences, taxable income in prior carryback years if carryback is permitted by tax law, information about our current financial 
position and our results of operations for the current and preceding years, as well as all currently available information about future 
years, including our anticipated future performance and tax planning strategies. 

We regularly assess whether it is more likely than not that we will realize the deferred tax assets in the jurisdictions we operate 
in. Management believes future sources of taxable income, reversing temporary differences and other tax planning strategies will be 
sufficient to realize the deferred tax assets for which no valuation allowance has been established. Our valuation allowance primarily 
relates to net operating loss carryforwards. While we have considered these factors in assessing the need for additional valuation 
allowance, there is no assurance that additional valuation allowance would not need to be established in the future if information 
about future years change. Any changes in valuation allowance would impact our income tax provision and net income (loss) in the 
period in which such a determination is made. As of December 31, 2019, our deferred tax assets were $73.2 million, less a valuation 
allowance of $14.9 million. As of December 31, 2019, our deferred tax liabilities were $60.1 million. 

Significant judgment is required in assessing the timing and amounts of deductible and taxable items for tax purposes. In 
accordance with ASC 740-10, we establish reserves for uncertain tax positions when, despite our belief that our tax return positions 
are supportable, we believe that it is not more likely than not that the position will be sustained upon challenge. When facts and 
circumstances change, we adjust these reserves through our provision for income taxes. To the extent interest and penalties may be 
assessed by taxing authorities on any related underpayment of income tax, such amounts have been accrued and are classified as a 
component of income tax expense (benefit) in our consolidated statements of operations. As of December 31, 2019, our gross 
unrecognized tax benefits, excluding penalties and interest related to uncertain tax positions, were $1.5 million. 

Due to the complexities involved in accounting for the 2017 Tax Act, the U.S. Securities and Exchange Commission issued 
Staff Accounting Bulletin No. 118 (“SAB 118”), which required companies include in their financial statements estimates of the 
impacts of the 2017 Tax Act to the extent such estimates have been determined. Under SAB  118, companies were allowed a 
measurement period of up to one year after the enactment date of the 2017 Tax Act to finalize the recording of the related tax 

54 

 
 
 
 
 
 
 
 
impacts. Accordingly,  the  Company  previously  recorded  certain  estimates  of  the  tax  impact  in  its  consolidated  statement  of 
operations for the fourth quarter of 2017. During the year ended December 31, 2018, the Company finalized the recording of the 
impacts of the 2017 Tax Act and recorded an income tax benefit of $1.8 million, reflecting an adjustment to the provisional estimate 
of the deemed repatriation transition tax. As a result of the final calculation of the transition tax liability, the Company also recorded 
an adjustment to the deferred tax liability associated with investments in foreign subsidiaries. 

Workers’ compensation, auto, medical and general liability accruals. In accordance with ASC 450 Contingencies (“ASC 
450”),  we  record  a  loss  contingency  when  it  is probable  that  a  liability  has  been  incurred and  the  amount  of the  loss can  be 
reasonably estimated. We review our loss contingencies on an ongoing basis to ensure that we have appropriate reserves recorded on 
our balance sheet. These reserves are based on historical experience with claims incurred but not received, estimates and judgments 
made by management, applicable insurance coverage for litigation matters, and are adjusted as circumstances warrant. For workers’ 
compensation, our self-insured retention is $1.0 million and our automobile liability self-insured retention is currently $500,000 per 
occurrence. For general liability claims, we have an effective self-insured retention of $1.0 million and a deductible of $2.0 million 
per occurrence. For medical claims, our self-insured retention is $350,000 per individual claimant determined on an annual basis. 
For environmental liability claims, our self-insured retention is $1.0 million per occurrence. We maintain insurance for claims that 
exceed  such  self-retention  limits. The  insurance  is  subject  to terms,  conditions,  limitations  and  exclusions  that may not  fully 
compensate us for all losses. Our estimates and judgments could change based on new information, changes in laws or regulations, 
changes in management’s plans or intentions, or the outcome of legal proceedings, settlements or other factors. If different estimates 
and judgments were applied with respect to these matters, it is likely that reserves would be recorded for different amounts. 

Allowance for doubtful accounts. In the ordinary course of business, a portion of our accounts receivable are not collected 
due  to  billing disputes,  customer  bankruptcies,  dissatisfaction  with  the services we  performed  and  other  various  reasons. We 
establish an allowance to account for those accounts receivable that we estimate will eventually be deemed uncollectible. The 
allowance  for  doubtful  accounts  is  based  on  a  combination  of  our  historical  experience  and  management’s  review  of  long 
outstanding accounts receivable. 

Concentration of credit risk. No single customer accounts for more than 10% of consolidated revenues. 

Earnings (loss) per share. Basic earnings (loss) per share is computed by dividing income (loss) from continuing operations, 
income (loss) from discontinued operations or net income (loss) by the weighted-average number of shares of common stock 
outstanding during the year. Diluted earnings (loss) per share is computed by dividing income (loss) from continuing operations, 
income (loss) from discontinued operations or net income (loss) by the sum of (1) the weighted-average number of shares of 
common stock outstanding during the period, (2) the dilutive effect of the assumed exercise of share-based compensation using the 
treasury stock method and (3) the dilutive effect of the assumed conversion of our convertible senior notes under the treasury stock 
method. The Company’s current intent is to settle the principal amount of the convertible senior notes in cash upon conversion. If 
the conversion value exceeds the principal amount, the Company may elect to deliver shares of its common stock with respect to the 
remainder of its conversion obligation in excess of the aggregate principal amount (the “conversion spread”). Accordingly, the 
conversion spread is included in the denominator for the computation of diluted earnings per common share using the treasury stock 
method and the numerator is adjusted for any recorded gain or loss, net of tax, on the embedded derivative associated with the 
conversion feature. 

Amounts used in basic and diluted loss per share, for all periods presented, are as follows (in thousands): 

Weighted-average number of basic shares outstanding 
Stock options, stock units and performance awards 

Convertible senior notes 

Total shares and dilutive securities 

Twelve Months Ended 
December 31, 

2019 
30,310   
—   
—   
30,310   

2018 
30,031    
—    
—    
30,031    

2017 
29,849 
— 
— 
29,849 

For the years ended December 31, 2019, 2018 and 2017, all outstanding share-based compensation awards were excluded 
from the calculation of diluted loss per share because their inclusion would be antidilutive due to the loss from continuing operations 
in those periods. Also, the effect of our convertible senior notes was excluded from the calculation of diluted earnings (loss) per 
share since the conversion price exceeded the average price of our common stock during the applicable periods. For information on 
our convertible senior notes and our share-based compensation awards, refer to Note 9 and Note 12, respectively. 

55 

 
 
 
 
 
Non-cash investing and financing activities. Non-cash investing and financing activities are excluded from the consolidated 

statements of cash flows and are as follows (in thousands): 

Assets acquired under finance lease 

Twelve Months Ended 
December 31, 

2019 

2018 

2017 

$ 

326   $ 

5,302   $ 

— 

Also, we had $4.0 million, $1.4 million, and $2.6 million of accrued capital expenditures as of December 31, 2019, 2018 and 

2017, respectively, which are excluded from the consolidated statements of cash flows until paid. 

Foreign currency. For subsidiaries whose functional currency is not the U.S. Dollar, assets and liabilities are translated at 
period ending rates of exchange and revenues and expenses are translated at period average exchange rates. Translation adjustments 
for the asset and liability accounts are included as a separate component of accumulated other comprehensive loss in stockholders’ 
equity. Foreign currency transaction gains and losses are included in our statements of operations. 

We utilize monthly foreign currency swap contracts to reduce exposures to changes in foreign currency exchange rates 
including, but not limited to, the Australian Dollar, Canadian Dollar, Brazilian Real, British Pound, Euro, Malaysian Ringgit and 
Mexican Peso. The impact from these swap contracts was not material as of December 31, 2019 or 2018 or for the years ended 
December 31, 2019, 2018 and 2017. 

Defined benefit pension plans. Pension benefit costs and liabilities are dependent on assumptions used in calculating such 
amounts. The primary assumptions include factors such as discount rates, expected investment return on plan assets, mortality rates 
and retirement rates. These rates are reviewed annually and adjusted to reflect current conditions. These rates are determined based 
on reference to yields. The expected return on plan assets is derived from detailed periodic studies, which include a review of asset 
allocation  strategies,  anticipated  future  long-term  performance  of  individual  asset  classes,  risks  (standard  deviations)  and 
correlations of returns among the asset classes that comprise the plans’ asset mix. While the studies give appropriate consideration to 
recent plan performance and historical returns, the assumptions are primarily long-term, prospective rates of return. Mortality and 
retirement rates are based on actual and anticipated plan experience. In accordance with GAAP, actual results that differ from the 
assumptions are accumulated and are subject to amortization over future periods and, therefore, generally affect recognized expense 
in future periods. While we believe that the assumptions used are appropriate, differences in actual experience or changes in 
assumptions may affect the pension obligation and future expense. 

Revision to prior period consolidated financial statements. As noted in the previously issued Annual Report for the year 
ended December 31, 2018 (the “2018 Form 10-K”), the Company identified errors in its previously issued 2017 consolidated 
financial statements. These prior period errors are related to the measurement of valuation allowances on deferred tax assets. The 
prior period consolidated financial statements and other affected prior period financial information have been revised to correct 
these errors. The effect of correcting the errors increased our income tax benefit and favorably impacted our net loss by $19.7 
million in the twelve months ended December 31, 2017. The correction also resulted in an increase of $19.7 million to previously 
reported stockholders’ equity as of December 31, 2017. Based on an analysis of quantitative and qualitative factors, the Company 
determined the related impacts were not material to its previously filed annual or interim consolidated financial statements, and 
therefore, amendments of previously filed reports are not required. 

56 

 
 
 
 
 
The table below provides a summary of the financial statement line items which were impacted by these error corrections (in 

thousands, except per share data): 

Effect on consolidated balance sheet 

Liabilities and Equity 

Deferred income taxes 

Total Liabilities 

Retained earnings 

Total Equity 

Effect on consolidated statement of operations 

Benefit for income taxes 

Loss from continuing operations 

Net loss 

Basic loss per common share: 

Continuing operations 

Net loss 

Diluted loss per common share: 

Continuing operations 

Net loss 

December 31, 2017 

As Previously 
Reported 

Adjustments 

As Revised 

38,100   $ 
598,367   $ 
115,780   $ 
457,468   $ 

(19,706 )   $ 

(19,706 )   $ 
19,706    $ 
19,706    $ 

18,394 
578,661 
135,486 
477,174 

Twelve Months Ended December 31, 2017 

As Previously 
Reported 

Adjustments 

As Revised 

(33,372)   $ 

(104,161)   $ 

(104,161)   $ 

(19,706 )   $ 
19,706    $ 
19,706    $ 

(53,078) 

(84,455) 

(84,455) 

(3.49)   

(3.49)   

(3.49)   

(3.49)   

0.66    $ 
0.66    $ 

0.66    $ 
0.66    $ 

(2.83) 

(2.83) 

(2.83) 

(2.83) 

 $ 

 $ 

 $ 

 $ 

 $ 

 $ 

 $ 

 $ 

 $ 

 $ 

 $ 

57 

 
 
 
 
 
 
 
   
   
   
   
   
   
 
   
   
   
 
 
 
 
 
 
   
   
   
 
   
   
   
   
   
   
 
   
   
   
   
   
   
 
Newly Adopted Accounting Principles 

Topic 842 - Leases. In February 2016, the FASB issued Accounting Standard Update No. 2016-02, Leases (“ASU 2016-02”), 
which establishes ASC Topic 842, Leases (“ASC 842”), replaced previous lease accounting guidance along with subsequent ASUs 
issued in 2018 to clarify certain provisions of ASU 2016-02. ASC 842 changes the accounting for leases, including a requirement to 
record leases with terms of greater than twelve months on the balance sheet as assets and liabilities. ASC 842 also requires us to 
expand our financial statement disclosures on leasing activities. 

We adopted ASC 842 effective January 1, 2019 and elected the modified retrospective transition method, which specified the 
comparative financial information will not be restated and will continue to be reported under the lease standard in effect during those 
periods. We elected the “package of practical expedients,” which permits us not to reassess under the new standard our prior 
conclusions on lease identification, lease classification and initial direct costs. We also elected the short-term lease recognition 
practical expedient in which leases with a term of 12 months or less will not be recognized on the balance sheet and the practical 
expedient to not separate lease and non-lease components for the majority of our leases. We did not elect the hindsight practical 
expedient. 

The impact of ASC 842 on our consolidated balance sheet beginning January 1, 2019 was the recognition of right-of-use 
assets and lease liabilities for operating leases, while our accounting for finance leases remained substantially unchanged. The 
cumulative effect of adoption on January 1, 2019 resulted in a $0.4 million decrease, net of tax, to beginning retained earnings. The 
adoption of ASC 842 did not result in any material impacts to our statements of operations or statements of cash flows. Amounts 
recognized at January 1, 2019 for operating leases were as follows (in thousands): 

Operating lease right-of-use assets 

Current portion of operating lease obligations 

Operating lease obligations (non-current) 

Accounting Principles Not Yet Adopted 

$ 

January 1, 2019 

66,555 
17,770 
54,477 

ASU No. 2016-13. In June 2016, the FASB issued ASU No. 2016-13, Financial Instruments–Credit Losses (Topic 326): 
Measurement of Credit Losses on Financial Instruments (“ASU 2016-13”), which amends GAAP by introducing a new impairment 
model for financial instruments that is based on expected credit losses rather than incurred credit losses. The new impairment model 
applies to most financial assets, including trade accounts receivable. ASU 2016-13 is effective for us as of January 1, 2020 and 
requires a modified retrospective transition approach. We are currently evaluating the impact this ASU will have on our financial 
statements, but we do not expect such adoption to have a material impact on our results of operations or financial position. 

ASU No. 2018-15. In August 2018, the FASB issued ASU No. 2018-15, Intangibles – Goodwill and Other – Internal-Use 
Software (Topic 350): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a 
Service Contract (“ASU 2018-15”), that requires implementation costs incurred by customers in cloud computing arrangements to 
be deferred and recognized over the term of the arrangement, if those costs would be capitalized by the customer in a software 
licensing arrangement under the internal-use software guidance in Topic 350. ASU 2018-15 requires a customer to disclose the 
nature of its hosting arrangements that are service contracts and provide disclosures as if the deferred implementation costs were a 
separate, major depreciable asset class. ASU 2018-15 is effective for us as of January 1, 2020. We are currently evaluating the 
impact this ASU will have on our financial statements, but we do not expect such adoption to have a material impact on our results 
of operations, financial position or cash flows. 

2. REVENUE 

In accordance with ASC Topic 606, Revenue from Contracts with Customers, (“ASC 606”), which was adopted as of January 
1, 2018, we follow a five-step process to recognize revenue: 1) identify the contract with the customer, 2) identify the performance 
obligations, 3) determine the transaction price, 4) allocate the transaction price to the performance obligations and 5) recognize 
revenue when the performance obligations are satisfied. 

Most of our contracts with customers are short-term in nature and billed on a time and materials basis, while certain other 
contracts are at a fixed price. Certain contracts may contain a combination of fixed and variable elements. We act as a principal and 
have performance obligations to provide the service itself or oversee the services provided by any subcontractors. Revenue is 
measured based on consideration specified in a contract with a customer and excludes amounts collected on behalf of third parties, 
such as taxes assessed by governmental authorities. Generally, in contracts where the amount of consideration is variable, the 
amount is determinable each period based on our right to invoice (as discussed further below) the customer for services performed 

58 

 
 
to date. As most of our contracts contain only one performance obligation, the allocation of a contracts transaction price to multiple 
performance obligations is generally not applicable. Customers are generally billed as we satisfy our performance obligations and 
payment terms typically range from 30 to 90 days from the invoice date. Billings under certain fixed-price contracts may be based 
upon the achievement of specified milestones, while some arrangements may require advance customer payment. Our contracts do 
not include significant financing components since the contracts typically span less than one year. Contracts generally include an 
assurance type warranty clause to guarantee that the services comply with agreed specifications. The warranty period typically is 12 
months or less from the date of service. Warranty expenses were not material for the twelve months ended December 31, 2019, 2018 
and 2017. 

Revenue is recognized as (or when) the performance obligations are satisfied by transferring control over a service or product 
to the customer. Revenue recognition guidance prescribes two recognition methods (over time or point in time). Most of our 
performance obligations qualify for recognition over time because we typically perform our services on customer facilities or assets 
and customers receive the benefits of our services as we perform. Where a performance obligation is satisfied over time, the related 
revenue is also recognized over time using the method deemed most appropriate to reflect the measure of progress and transfer of 
control. For our time and materials contracts, we are generally able to elect the right-to-invoice practical expedient, which permits us 
to recognize revenue in the amount to which we have a right to invoice the customer if that amount corresponds directly with the 
value to the customer of our performance completed to date. For our fixed price contracts, we typically recognize revenue using the 
cost-to-cost method, which measures the extent of progress towards completion based on the ratio of costs incurred to date to the 
total estimated costs at completion of the performance obligation. Under this method, revenue is recognized proportionately as costs 
are incurred. For contracts where control is transferred at a point in time, revenue is recognized at the time control of the asset is 
transferred to the customer, which is typically upon delivery and acceptance by the customer. 

 Disaggregation of revenue. Essentially all of our revenues are associated with contracts with customers. A disaggregation of 
our revenue from contracts with customers by geographic region, by reportable operating segment and by service type is presented 
below (in thousands): 

Revenue: 
IHT 

MS 

Quest Integrity 

Total 

Revenue: 
IHT 

MS 

Quest Integrity 

Total 

Twelve Months Ended December 31, 2019 

United States and 
Canada 

Other Countries 

Total 

496,789    $ 
393,120   
76,050   
965,959    $ 

16,161    $ 
142,252   
38,942   
197,355    $ 

512,950 
535,372 
114,992 
1,163,314 

Twelve Months Ended December 31, 2018 

United States and 
Canada 

Other Countries 

Total 

602,615    $ 
383,405   
62,262   
1,048,282    $ 

14,763    $ 
148,960   
34,924   
198,647    $ 

617,378 
532,365 
97,186 
1,246,929 

$ 

$ 

$ 

$ 

Twelve Months Ended December 31, 2019 

Non-Destructive 
Evaluation and 
Testing Services 

Repair and 
Maintenance 
Services 

Heat Treating 

Other 

Total 

Revenue: 
IHT 

MS 

Quest Integrity 

Total 

$ 

$ 

409,413   $ 
—   
114,992   
524,405   $ 

755   $ 
527,020   
—   
527,775   $ 

59 

71,689   $ 
2,773   
—   
74,462   $ 

31,093   $ 
5,579   
—   
36,672   $ 

512,950 
535,372 
114,992 
1,163,314 

 
 
 
 
 
 
   
   
 
 
 
 
 
 
   
   
 
 
 
 
 
 
 
 
   
   
   
   
Twelve Months Ended December 31, 2018 

Non-Destructive 
Evaluation and 
Testing Services1 

Repair and 
Maintenance 
Services 

Heat Treating 

Other 

Total 

$ 

$ 

493,806   $ 
402   
97,186   
591,394   $ 

27,420   $ 
523,701   
—   
551,121   $ 

80,840   $ 
2,753   
—   
83,593   $ 

15,312   $ 
5,509   
—   
20,821   $ 

617,378 
532,365 
97,186 
1,246,929 

Revenue: 
IHT 

MS 

Quest Integrity 

Total 

_________________ 

1 

This service type comprises the “Asset Integrity Management” and “Non-Destructive Evaluation” service types as disclosed in the 2018 Form 10-K. 

For additional information on our reportable operating segments and geographic information, refer to Note 15. 

Contract balances. The timing of revenue recognition, billings and cash collections results in trade accounts receivable, 
contract assets and contract liabilities on the consolidated balance sheets. Trade accounts receivable include billed and unbilled 
amounts currently due from customers and represent unconditional rights to receive consideration. The amounts due are stated at 
their net estimated realizable value. Refer to Notes 1 and 3 for additional information on our trade receivables and the allowance for 
doubtful accounts. Contract assets include unbilled amounts typically resulting from sales under fixed-price contracts when the cost-
to-cost method of revenue recognition is utilized, the revenue recognized exceeds the amount billed to the customer and the right to 
payment is conditional on something other than the passage of time. Amounts may not exceed their net realizable value. If we 
receive advances or deposits from our customers, a contract liability is recorded. Additionally, a contract liability arises if items of 
variable consideration result in less revenue being recorded than what is billed. Contract assets and contract liabilities are generally 
classified as current. 

The  following  table  provides  information  about  trade  accounts  receivable,  contract  assets  and  contract  liabilities  as  of 

December 31, 2019 and December 31, 2018 (in thousands): 

Trade accounts receivable, net1 
Contract assets2 
Contract liabilities3 

_________________ 

1 
2 
3 

Includes billed and unbilled amounts, net of allowance for doubtful accounts. See Note 3 for details. 
Included in the “Prepaid expenses and other current assets” line on the consolidated balance sheet. 
Included in the “Other accrued liabilities” line of the consolidated balance sheet. 

December 31, 2019    December 31, 2018 
268,352 
5,745 
1,784 

245,617   $ 
4,671   $ 
1,224   $ 

$ 

$ 

$ 

The $1.1 million decrease in our contract assets from December 31, 2018 to December 31, 2019 is due to fewer fixed price 
contracts in progress at December 31, 2019 as compared to December 31, 2018, consistent with lower activity levels in the fourth 
quarter of 2019 compared to the same quarter in 2018. The $0.6 million decrease in contract liabilities is due to our completion of 
performance obligations during the year ended December 31, 2018 associated with contracts under which customers had paid for all 
or a portion of the consideration in advance of the work being performed. Due to the short-term nature of our contracts, contract 
liability balances as of the end of any period are generally recognized as revenue in the following quarter. Accordingly, essentially 
all of the contract liability balance at December 31, 2018 was recognized as revenue during the year ended December 31, 2019. 

Contract costs. The Company recognizes the incremental costs of obtaining contracts as selling, general and administrative 
expenses when incurred if the amortization period of the asset that otherwise would have been recognized is one year or less. Costs 
to fulfill a contract are recorded as assets if they relate directly to a contract or a specific anticipated contract, the costs generate or 
enhance resources that will be used in satisfying performance obligations in the future and the costs are expected to be recovered. 
Costs to fulfill recognized as assets primarily consist of labor and materials costs and generally relate to engineering and set-up costs 
incurred prior to the satisfaction of performance obligations begins. Assets recognized for costs to fulfill a contract are included in 
the “Prepaid expenses and other current assets” line of the consolidated balance sheets and were not material as of December 31, 
2019 and December 31, 2018. Such assets are recognized as expenses as we transfer the related goods or services to the customer. 
All other costs to fulfill a contract are expensed as incurred. 

60 

 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
 
Remaining performance obligations. As of December 31, 2019 and December 31, 2018, there were no material amounts of 
remaining performance obligations that are required to be disclosed. As permitted by ASC 606, we have elected not to disclose 
information about remaining performance obligations where i) the performance obligation is part of a contract that has an original 
expected duration of one year or less or ii) when we recognize revenue from the satisfaction of the performance obligation in 
accordance with the right-to-invoice practical expedient. 

3. RECEIVABLES 

A summary of accounts receivable as of December 31, 2019 and 2018 is as follows (in thousands): 

Trade accounts receivable 
Unbilled revenues 

Allowance for doubtful accounts 

Total 

December 31, 

2019 

2018 

192,743     $ 
62,864    
(9,990 )  
245,617     $ 

207,266 
76,268 
(15,182) 
268,352 

$ 

$ 

The allowance for doubtful accounts is our best estimate of the amount of probable credit losses in our existing accounts 
receivable. Account balances are charged off against the allowance after all means of collection have been exhausted and the 
potential for recovery is remote. The following summarizes the activity in the allowance for doubtful accounts (in thousands): 

Balance at beginning of period 
Provision for doubtful accounts 

Write-off of bad debts 

Balance at end of period 

4. INVENTORY 

Twelve Months Ended 
December 31, 

2019 

2018 

2017 

$ 

$ 

15,182    $ 
(2,573)  

(2,619)  
9,990    $ 

11,308     $ 
11,662    
(7,788 )  
15,182     $ 

7,835 
7,097 
(3,624) 
11,308 

A summary of inventory as of December 31, 2019 and 2018 is as follows (in thousands): 

Raw materials 
Work in progress 

Finished goods 

Total 

December 31, 

2019 

2018 

7,555    $ 
2,851   
28,789   
39,195    $ 

8,448 
3,900 
36,192 
48,540 

$ 

$ 

61 

 
 
 
 
 
 
 
 
 
 
 
 
5. PROPERTY, PLANT AND EQUIPMENT 

A summary of property, plant and equipment as of December 31, 2019 and 2018 is as follows (in thousands): 

Land 
Buildings and leasehold improvements 

Machinery and equipment 

Furniture and fixtures 

Capitalized ERP system development costs 

Computers and computer software 

Automobiles 

Construction in progress 

Total 

Accumulated depreciation and amortization 

Property, plant, and equipment, net 

December 31, 

2019 

2018 

6,380    $ 
59,177   
284,020   
10,946   
46,637   
22,906   
4,642   
13,088   
447,796   
(255,845)  
191,951    $ 

6,376 
57,006 
269,084 
10,253 
46,637 
15,826 
4,879 
6,550 
416,611 
(221,817) 
194,794 

$ 

$ 

Included in the table above are assets under finance leases of $5.6 million and $5.3 million and accumulated amortization of 
$0.5 million and $0.1 million as of December 31, 2019 and December 31, 2018, respectively. Depreciation expense for the years 
ended December 31, 2019, 2018 and 2017 was $34.4 million, $36.2 million and $35.7 million, respectively. 

6. INTANGIBLE ASSETS 

A summary of intangible assets as of December 31, 2019 and 2018 is as follows (in thousands): 

Customer relationships 
Non-compete agreements 

Trade names 

Technology 

Licenses 

Total 

Customer relationships 
Non-compete agreements 

Trade names 

Technology 

Licenses 

Total 

December 31, 2019 

Gross 
Carrying 
Amount 

Accumulated 
Amortization 

Net 
Carrying 
Amount 

174,940    $ 
5,466   
24,724   
7,838   
848   
213,816    $ 

(63,727)   $ 

(5,306)  

(21,146)  

(5,976)  

(642)  

(96,797)   $ 

111,213 
160 
3,578 
1,862 
206 
117,019 

December 31, 2018 

Gross 
Carrying 
Amount 

Accumulated 
Amortization 

Net 
Carrying 
Amount 

174,894    $ 
5,433   
24,753   
7,847   
851   
213,778    $ 

(51,160)   $ 

(4,882)  

(20,594)  

(5,187)  

(583)  

(82,406)   $ 

123,734 
551 
4,159 
2,660 
268 
131,372 

$ 

$ 

$ 

$ 

Amortization expense on intangible assets for the years ended December 31, 2019, 2018 and 2017 was $14.3 million, $28.7 
million and $16.5 million, respectively. Amortization expense for current intangible assets is forecast to be approximately $14 
million in 2020 and approximately $13 million per year from 2021 through 2024. 

62 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The lower amortization expense in 2019 is primarily due to a change in the estimated useful life of an intangible asset 
associated  with  the  Furmanite  trade  name  in  2018.  Management  determined  that,  as  a  result  of  initiatives  to  consolidate  the 
Company’s branding, the useful life of this intangible asset was not expected to extend beyond December 31, 2018. In accordance 
with ASC 350, we accounted for the change in useful life prospectively effective January 1, 2018 and amortized the remaining 
balance over 2018, which resulted in incremental amortization expense in 2018 of $12 million which did not recur in 2019. 

The weighted-average amortization period for intangible assets subject to amortization was 13.6 years as of December 31, 
2019. The weighted-average amortization period as of December 31, 2019 is 13.6 years for customer relationships, 5.0 years for 
non-compete agreements, 14.7 years for trade names, 10.0 years for technology and 10.5 years for licenses. 

7. OTHER ACCRUED LIABILITIES 

A summary of other accrued liabilities as of December 31, 2019 and 2018 is as follows (in thousands): 

Payroll and other compensation expenses 
Insurance accruals 

Property, sales and other non-income related taxes 

Lease commitments 

Contract liabilities 

Accrued commission 

Accrued interest 

Volume discount 

Contingent consideration 

Professional fees 

Other 

Total 

December 31, 

2019 

2018 

45,934    $ 
14,289   
8,593   
—   
1,224   
3,299   
5,015   
2,077   
—   
563   
5,512   
86,506    $ 

47,988 
16,001 
7,271 
1,145 
1,784 
2,290 
5,261 
4,322 
429 
1,219 
7,598 
95,308 

$ 

$ 

63 

 
 
 
 
 
8. INCOME TAXES 

For the years ended December 31, 2019, 2018 and 2017, our income tax benefit on the loss from continuing operations 
resulted in an effective tax rate of 1%, 33% and 39%, respectively. Our income tax benefit on continuing operations for the years 
ended December 31, 2019, 2018 and 2017 was $0.4 million, $31.1 million and $53.1 million, respectively, and includes federal, 
state and foreign taxes. The components of our tax benefit on continuing operations were as follows (in thousands): 

Twelve months ended December 31, 2019: 

U.S. Federal 

State & local 

Foreign jurisdictions 

Twelve months ended December 31, 2018: 

U.S. Federal 

State & local 

Foreign jurisdictions 

Twelve months ended December 31, 2017: 

U.S. Federal 

State & local 

Foreign jurisdictions 

Current 

Deferred 

Total 

$ 

$ 

$ 

$ 

$ 

$ 

(105)   $ 
519   
2,340   
2,754   $ 

(3,295)   $ 
509   
3,457   

671    $ 

6,177    $ 
170   
6,821   
13,168    $ 

(4,349)   $ 

(1,230)   
2,389   
(3,190)   $ 

(27,670)   $ 

(2,360)  

(1,704)  

(31,734)   $ 

(62,222)   $ 

(4,819)  
795   
(66,246)   $ 

(4,454) 

(711) 
4,729 
(436) 

(30,965) 

(1,851) 
1,753 
(31,063) 

(56,045) 

(4,649) 
7,616 
(53,078) 

The components of pre-tax income (loss) from continuing operations for the years ended December 31, 2019, 2018 and 2017 

were as follows (in thousands): 

Domestic 
Foreign 

Twelve Months Ended 
December 31, 

2019 

2018 

$ 

$ 

(34,720)   $ 
1,867   
(32,853)   $ 

(90,822)   $ 
(3,387)  

(94,209)   $ 

2017 
(149,045) 
11,512 
(137,533) 

64 

 
 
 
 
 
 
   
   
 
 
   
   
 
 
   
   
 
 
 
 
 
 
 
 
The income tax benefit attributable to the loss from continuing operations differed from the amounts computed by applying 
the U.S. Federal income tax rate (21% in 2019 and 2018, and 35% in 2017) to pre-tax loss from continuing operations as a result of 
the following (in thousands): 

Pre-tax loss from continuing operations 

Computed income taxes at statutory rate 
State income taxes, net of federal benefit1 
Foreign tax rate differential 

Deferred taxes on investment in foreign subsidiaries 

Non-deductible expenses 
Non-deductible compensation1 
Foreign withholding 1 
Foreign tax credits 

Other tax credits 

Deemed repatriation tax 

Goodwill impairment 

Valuation allowance 

Rate change 
Other1 

Twelve Months Ended 
December 31, 

2019 

2018 

2017 

$ 

(32,853)   $ 

(94,209 )   $ 

(137,533) 

(6,899)  

(820)  

(300)  
18   
658   
559   
670   
—   
—   
—   
—   
3,682   
684   
1,312   
(436)   $ 

(19,784 )  

(974 )  

(52 )  

(7,284 )  
686    
829    
1,615    
—    
(1,995 )  

(1,751 )  
—    
2,923    
81    
(5,357 )  

(31,063 )   $ 

(48,136) 

(4,709) 

(642) 

(17,079) 
1,030 
— 
1,407 
(17,445) 

(631) 
24,374 
19,442 
1,249 
(17,360) 
5,422 
(53,078) 

Total benefit for income tax on continuing operations 

$ 

_____________ 

1 

Compared to our previously filed 2018 Annual Report on Form 10-K, $1.4 million was reclassified from “Other” to “State income taxes, net of federal benefit” for the twelve 
months ended December 31, 2018. Additionally, “Non-deductible compensation” and “Foreign withholding tax” were moved from “Other” to separate line disclosures. 

65 

 
 
 
 
 
  The tax effects of temporary differences that give rise to significant portions of the deferred tax assets and deferred tax 
liabilities are presented below (in thousands): 

Deferred tax assets: 

Accrued compensation and benefits 

Receivables 

Inventory 

Stock options 

Other accrued liabilities 

Tax credit carry forward 

Net operating loss carry forwards 

Other 

Deferred tax assets 

Less: Valuation allowance 

Deferred tax assets, net 

Deferred tax liabilities: 

Property, plant and equipment 

Goodwill and intangible costs 

Unremitted earnings of foreign subsidiaries 

Convertible debt 

Other 

Deferred tax liabilities 

Net deferred tax asset (liability) 

December 31, 

2019 

2018 

$ 

8,909    $ 
1,644   
397   
768   
1,247   
312   
50,447   
9,517   
73,241   
(14,912)  
58,329   

(17,921)  

(28,655)  

(5,393)  

(5,767)  

(2,400)  

(60,136)  

$ 

(1,807)   $ 

10,463 
3,096 
422 
1,101 
2,058 
1,920 
48,732 
5,925 
73,717 
(10,549) 
63,168 

(22,429) 

(23,210) 

(5,375) 

(7,055) 

(3,553) 

(61,622) 
1,546 

Management evaluates all available evidence, both positive and negative, to determine whether sufficient future taxable 
income will be generated to allow for the realization of the existing deferred tax assets.  A valuation allowance is recognized if, 
based on the weight of available evidence, it is more likely than not that some portion of the deferred tax asset will not be realized.  
A significant factor of negative evidence evaluated was the cumulative pre-tax loss incurred over the three-year period ended 
December 31, 2019.  This objective evidence limits the ability to consider other subjective positive evidence, such as the Company’s 
projections for future pre-tax income. 

On the basis of this evaluation, as of December 31, 2019, a valuation allowance of $14.9 million has been recorded to 
recognize only the portion of the deferred tax asset that is more likely than not to be realized. This valuation allowance relates 
primarily to the deferred tax assets for federal, foreign and state tax net operating loss carryforwards.  The amount of deferred tax 
asset considered realizable could be adjusted if there are changes to net operating loss carryforward periods or there is a change to 
the weight assessed on various sources of positive and negative evidence. 

The deferred tax asset presented for net operating loss carryforwards is net of any unrecognized tax benefits that has been 

established related to income tax returns filed. 

At December 31, 2019, we had net operating loss carry forwards for U.S. federal income tax purposes of $151.3 million. Of 
this amount, $93.5 million expires in various dates through 2037 and $57.8 million has an indefinite carry forward period. These 
carryforwards are available, subject to certain limitations, to offset future taxable income. Further, we have state net operating loss 
carryforwards of $122.0 million with $114.3 million expiring on various dates through 2039 and $7.7 million with an indefinite 
carryforward period. 

In addition, as of December 31, 2019, we have alternative minimum tax credits of approximately $2.1 million which can be 

used to offset regular income tax or is refundable in 2019, 2020, and 2021. 

As of December 31, 2019, we had foreign net operating loss carry forwards totaling $9.2 million that are expected to be 

utilized in the future periods. A total of $8.4 million has an unlimited carry forward period and will not expire. 

66 

 
 
 
 
 
 
   
 
   
At December 31, 2019, none of our undistributed earnings of foreign operations were considered to be permanently reinvested 
overseas. As of December 31, 2019, the deferred tax liability related to undistributed earnings of foreign subsidiaries was $5.4 
million. 

At December 31, 2019, we have established liabilities for uncertain tax positions of $1.9 million, inclusive of interest and 
penalties. To the extent these unrecognized tax benefits are recognized, they would affect our effective tax rate. Our policy is to 
recognize interest and penalties related to unrecognized tax benefits in income tax expense. 

We file income tax returns in the U.S. with federal and state jurisdictions as well as various foreign jurisdictions. With few 
exceptions, we are no longer subject to U.S. Federal, state and local or non-U.S. income tax examinations by tax authorities for 
years prior to 2015. We are currently under federal audit for the tax year ended December 31, 2017. We do not anticipate any 
material adjustments related to this examination. 

Periodic examinations of our tax filings occur by the taxing authorities for the jurisdictions in which we conduct business.  
These examinations review the significant positions taken on our returns, including the timing and amount of income and deductions 
reported, as well as the allocation of income among multiple taxing jurisdictions.  The Company does not expect any material 
adjustments to result from positions taken on its income tax returns. 

The following table summarizes the Company’s reconciliation of gross unrecognized tax benefits, excluding penalties 

and interest, for the year ended December 31, 2019, 2018 and 2017 (in thousands): 

Unrecognized tax benefits - January 1 

Additions based on tax positions related to prior years 

Reductions based on tax positions related to prior years 

Settlements 

Reductions resulting from a lapse of the applicable statute of limitations 

Unrecognized tax benefits - December 31 

_____________ 

Twelve Months Ended 
December 31, 

2019 

20181 

20171 

$ 

$ 

1,749   $ 
227  
(415)  
—  
(14)  
1,547   $ 

991   $ 

1,004  
—  
—  
(246)  
1,749   $ 

716 
275  
—  
—  
—  
991 

1 

2018 and 2017 revised figures were not considered material. Penalties and interest were excluded in 2019, therefore 2018 and 2017 amounts were revised for consistency. 

The Company has recorded the unrecognized tax benefits in other long-term liabilities in the consolidated balance sheets. As 
of December 31, 2019 and December 31, 2018, there were approximately $0.3 million and $0.5 million, respectively, of interest and 
penalties related to unrecognized tax benefits that are recorded in income tax expense. The estimated amount of liabilities recorded 
for uncertain tax positions that we believe will be effectively settled within the next twelve months is immaterial. 

The 2017 Tax Act and SAB 118 Provisional Estimates 

Due to the complexities involved in accounting for the 2017 Tax Act, the SEC issued SAB 118, which requires that companies 
include in their financial statements estimates of the impact of the 2017 Tax Act to the extent such estimates have been determined. 

Pursuant to the SAB 118, the company was allowed a measurement period of up to one year after the enactment date of the 
2017 Tax Act to finalize the recording of the related tax impacts. During the year ended December 31, 2018, the Company finalized 
the recording of the impacts of the 2017 Tax Act and recorded an income tax benefit of $1.8 million, reflecting an adjustment to the 
provisional estimate of the deemed repatriation transition tax. As a result of the final calculation of the transition tax liability, the 
Company also recorded an adjustment to the deferred tax liability associated with investments in foreign subsidiaries. 

67 

 
 
 
 
 
9. LONG-TERM DEBT, DERIVATIVES AND LETTERS OF CREDIT 

As  of  December  31,  2019  and  2018,  our  long-term  debt  and  finance  lease  obligations  are  summarized  as  follows  (in 

thousands): 

Credit Facility revolver 
Credit Facility term loan1 
     Total Credit Facility 
Convertible debt2 
Finance lease obligations 

$ 

Total long-term debt and finance lease obligations 

Less: current portion of long-term debt and finance lease obligations 

Total long-term debt and finance lease obligations, less current portion 

$ 

_________________ 

December 31, 

2019 

2018 

73,876    $ 
49,735    
123,611    
201,619    
5,363    
330,593    
5,294    
325,299    $ 

156,843 
— 
156,843 
195,184 
5,356 
357,383 
569 
356,814 

1 
2 

Comprised of principal amount outstanding, less unamortized discount and issuance costs. 
Comprised of principal amount outstanding plus embedded derivative liability (if any), less unamortized discount and issuance costs. See  Convertible Debt section below for 
additional information. 

Future maturities of long-term debt, excluding finance leases, are as follows (in thousands): 

December 31 
2020 
2021 
2022 
2023 
2024 
Thereafter 

Total 

$ 

$ 

5,000 
118,876 
— 
230,000 
— 
— 
353,876 

For information on our finance lease obligations, see footnote 10. 

Credit Facility 

On August 30, 2019, we renewed our Credit Facility under the Eighth Amendment to the Third Amended and Restated Credit 
Agreement. The Eighth Amendment amends and restates certain portions of the Third Amended and Restated Credit Agreement, 
dated as of July 7, 2015. In accordance with the Eighth Amendment, the Credit Facility has a borrowing capacity of up to $275.0 
million and consists of a $225.0 million revolving loan facility and a $50.0 million term loan facility. The entire $50.0 million term 
loan amount was used to pay the outstanding principal amount borrowed under the Credit Facility prior to the effectiveness of the 
Eighth Amendment. The Credit Facility allows for an increase in total commitments of up to an additional $100 million if certain 
conditions are met. The swing line facility is $35.0 million. The Credit Facility matures on July 7, 2021.  Both the revolving loan 
facility and term loan bear interest based on a variable Eurodollar rate option (LIBOR plus 2.75% margin at December 31, 2019) 
and have commitment fees on unused borrowing capacity (0.50% at December 31, 2019). The Credit Facility limits our ability to 
pay cash dividends. The Company’s obligations under the Credit Facility are guaranteed by its material direct and indirect domestic 
subsidiaries and are secured by a lien on substantially all of the Company’s and the guarantors’ tangible and intangible property 
(subject to certain specified exclusions) and by a pledge of all of the equity interests in the Company’s material direct and indirect 
domestic subsidiaries and 65% of the equity interests in the Company’s material first-tier foreign subsidiaries. 

The Eighth Amendment amended the financial covenants in the Credit Facility by eliminating the ratio of consolidated 
EBITDA to consolidated interest charges (the “Interest Coverage Ratio,” as defined in the Credit Facility agreement), adding the 
ratio of consolidated funded indebtedness to consolidated EBITDA (the "Net Leverage Ratio," as defined in the Credit Facility 
agreement), adding the ratio of the sum of consolidated EBITDA less taxes and capital expenditures paid in cash to consolidated 
debt service (the "Debt Service Coverage Ratio," as defined in the Credit Facility agreement) and modifying the ratio of senior 
secured debt to consolidated EBITDA (the “Senior Secured Leverage Ratio,” as defined in the Credit Facility agreement). The 
financial covenant requirements under the Eighth Amendment are summarized in the table below. 

68 

 
 
 
 
 
 
   
 
 
 
 
 
 
 
Fiscal Quarter Ending 

December 31, 2019, March 31, 2020, June 30, 2020 and September 30, 2020 

December 31, 2020 and each Fiscal Quarter thereafter 

Fiscal Quarter Ending 

March 31, 2020 

June 30, 2020 

September 30, 2020 

December 31, 2020 and each Fiscal Quarter thereafter 

Fiscal Quarter Ending 

December 31, 2019, March 31, 2020, June 30, 2020 and September 30, 2020 

December 31, 2020 and each Fiscal Quarter thereafter 

Maximum Senior 
Secured Leverage 
Ratio 

2.75 to 1.00 

2.50 to 1.00 

Maximum Net 
Leverage Ratio 

5.50 to 1.00 

5.25 to 1.00 

5.00 to 1.00 

4.50 to 1.00 

Minimum Debt 
Service Coverage 
Ratio 

1.25 to 1.00 

1.50 to 1.00 

As of December 31, 2019, we are in compliance with these covenants. The Senior Secured Leverage Ratio and the Debt 
Service Coverage Ratio stood at 1.89 to 1.00 and 2.17 to 1.00, respectively, as of December 31, 2019. We are not bound by a 
covenant with respect to the Net Leverage Ratio until March 31, 2020; however, as of December 31, 2019 this ratio stood at 4.97 to 
1.00. 

At December 31, 2019, we had $12.2 million of cash on hand and approximately $66 million of available borrowing capacity 
through our Credit Facility. As of December 31, 2019, we had $2.1 million of unamortized debt issuance costs and debt discount that 
are being amortized over the life of the Credit Facility. 

 Our ability to maintain compliance with the financial covenants is dependent upon our future operating performance and 
future financial condition, both of which are subject to various risks and uncertainties. Accordingly, there can be no assurance that 
we will be able to maintain compliance with the Credit Facility covenants as of any future date. In the event we are unable to 
maintain compliance with our financial covenants, we would seek to enter into an amendment to the Credit Facility with our bank 
group in order to modify and/or to provide relief from the financial covenants for an additional period of time. Although we have 
entered into amendments in the past, there can be no assurance that any future amendments would be available on terms acceptable 
to us, if at all. 

In order to secure our casualty insurance programs we are required to post letters of credit generally issued by a bank as 
collateral. A letter of credit commits the issuer to remit specified amounts to the holder, if the holder demonstrates that we failed to 
meet our obligations under the letter of credit. If this were to occur, we would be obligated to reimburse the issuer for any payments 
the issuer was required to remit to the holder of the letter of credit. We were contingently liable for outstanding stand-by letters of 
credit totaling $20.5 million at December 31, 2019 and $22.8 million at December 31, 2018. Outstanding letters of credit reduce 
amounts available under our Credit Facility and are considered as having been funded for purposes of calculating our financial 
covenants under the Credit Facility. 

Convertible Debt 

Description of the Notes 

On July 31, 2017, we issued $230.0 million principal amount of 5.00% Convertible Senior Notes due 2023 (the “Notes”) in a 
private offering to qualified institutional buyers (as defined in the Securities Act of 1933) pursuant to Rule 144A under the Securities 
Act (the “Offering”). The Notes are senior unsecured obligations of the Company. The Notes bear interest at rate of 5.0% per year, 
payable semiannually in arrears on February 1 and August 1 of each year, beginning on February 1, 2018. The Notes mature on 
August 1,  2023  unless  repurchased,  redeemed or  converted  in  accordance  with their  terms  prior  to  such  date. The  Notes  are 
convertible at an initial conversion rate of 46.0829 shares of our common stock per $1,000 principal amount of the Notes, which is 
equivalent to an initial conversion price of approximately $21.70 per share, which represents a conversion premium of 40% to the 
last reported sale price of $15.50 per share on the NYSE on July 25, 2017, the date the pricing of the Notes was completed. The 
conversion rate, and thus the conversion price, may be adjusted under certain circumstances as described in the indenture governing 
the Notes. 

69 

 
 
 
 
 
 
 
 
 
 
Holders may convert their Notes at their option prior to the close of business on the business day immediately preceding 

May 1, 2023, but only under the following circumstances: 

•  

•  

•  

during any calendar quarter commencing after the calendar quarter ending on December 31, 2017 (and only during such 
calendar  quarter), if the  last  reported  sale price of our common stock  for  at  least  20  trading  days  (whether or  not 
consecutive) during a period of 30 consecutive trading days ending on the last trading day of the immediately preceding 
calendar quarter is greater than or equal to 130% of the conversion price on each applicable trading day; 

during the five business day period after any five consecutive trading day period (the “measurement period”) in which 
the trading price per $1,000 principal amount of Notes for each trading day of such measurement period was less than 
98% of the product of the last reported sale price of our common stock and the conversion rate on such trading day; 

if  we  call  any  or  all  of  the  Notes  for  redemption,  at  any  time  prior  to  the  close  of  business  on  the  business  day 
immediately preceding the redemption date; or; 

•  

upon the occurrence of specified corporate events described in the indenture governing the Notes. 

On or after May 1, 2023 until the close of business on the business day immediately preceding the maturity date, holders may, 

at their option, convert their Notes at any time, regardless of the foregoing circumstances. 

The  Notes  are  initially  convertible  into  10,599,067  shares  of  common  stock.  Previously,  because  the  Notes  could  be 
convertible in full into more than 19.99% of our outstanding common stock, we were required by the listing rules of the NYSE to 
obtain the approval of the holders of our outstanding shares of common stock before the Notes could be converted into more than 
5,964,858 shares of common stock.  At our annual shareholders’ meeting, held on May 17, 2018, our shareholders approved the 
issuance of shares of common stock upon conversion of the Notes. The Notes will be convertible into, subject to various conditions, 
cash or shares of the Company’s common stock or a combination of cash and shares of the Company’s common stock, in each case, 
at the Company’s election. 

If holders elect to convert the Notes in connection with certain fundamental change transactions described in the indenture 
governing the Notes, we will, under certain circumstances described in the indenture governing the Notes, increase the conversion 
rate for the Notes so surrendered for conversion. 

We may not redeem the Notes prior to August 5, 2021. We will have the option to redeem all or any portion of the Notes on or 
after August 5, 2021, if certain conditions are met (including that our common stock is trading at or above 130% of the conversion 
price then in effect for at least 20 trading days (whether or not consecutive), including the trading day immediately preceding the 
date on which the Company provides notice of redemption, during any 30 consecutive trading day period ending on, and including, 
the trading day immediately preceding the date on which the Company provides notice of redemption) at a redemption price equal to 
100% of the principal amount of the Notes to be redeemed, plus accrued and unpaid interest to, but excluding, the redemption date. 

Net proceeds received from the Offering were approximately $222.3 million after deducting discounts, commissions and 
expenses. During 2017, we used $160.0 million of the net proceeds to repay all outstanding borrowings under the term-loan portion 
of our Credit Facility and $62.3 million of the net proceeds to repay a portion of the outstanding borrowings under the revolving 
portion of our Credit Facility, which may be subsequently reborrowed for general corporate purposes. 

70 

 
 
 
 
 
 
 
 
 
 
 
 
 
Accounting Treatment of the Notes 

As of December 31, 2019 and 2018, the Notes were recorded in our consolidated balance sheet as follows (in thousands): 

Liability component: 

Principal 
Unamortized issuance costs 
Unamortized discount 

Net carrying amount of the liability component1 

Equity component: 

December 31, 

2019 

2018 

$ 

230,000    $ 
(4,756)  
(23,625)  
201,619   

230,000 
(5,834) 
(28,982) 
195,184 

Carrying amount of the equity component, net of issuance costs2 

$ 

13,912    $ 

13,912 

_________________ 

1 
2 

Included in the “Long-term debt and finance lease obligations” line of the consolidated balance sheets. 
Relates to the portion of the Notes accounted for under ASC 470-20 (defined below) and is included in the “Additional paid-in capital” line of the consolidated balance sheets. 

Under ASC 470-20, Debt with Conversion and Other Options, (“ASC 470-20”), an entity must separately account for the 
liability and equity components of convertible debt instruments that may be settled entirely or partially in cash upon conversion 
(such as the Notes) in a manner that reflects the issuer’s economic interest cost. However, entities must first consider the guidance in 
ASC 815-15, Embedded Derivatives (“ASC 815-15”), to determine if an instrument contains an embedded feature that should be 
separately accounted for as a derivative. Unless an exception under ASC 815-15 applies, such accounting requires that an embedded 
feature that is not “clearly and closely related” to the host contract be accounted for separately as a derivative and marked to fair 
value in the statement of operations each period. The Company concluded that the conversion feature is not “clearly and closely 
related” to the debt host contract. However, ASC 815-15 provides an exception for embedded features that are considered both 
indexed to our common stock and classified in stockholders’ equity. Because the Notes permit the Company to settle the conversion 
feature in cash, stock or any combination thereof at its election, ordinarily the conversion feature would be considered both indexed 
to our common stock and classified in stockholders’ equity and therefore exempt from the requirements of ASC 815-15. However, 
because the Notes could be convertible into more than 19.99% of our outstanding common stock and shareholder approval in 
accordance with the NYSE rules (as described above) to issue more than 19.99% of our outstanding common stock had not yet been 
obtained at the time the Notes were issued, the Company could have been required to settle the conversion feature for a portion of 
the  Notes  in  cash  instead  of  shares.  Therefore,  the  conversion  feature  for  a  portion  of  the  Notes  could  not  be  classified  in 
stockholders’ equity and the exception under ASC 815-15 did not apply. As such, the Company concluded that for a portion of the 
Notes, it must recognize as an embedded derivative under ASC 815-15 while the remainder of the Notes were subject to ASC 470-
20. 

The Company determined the portions of the Notes subject to ASC 815-15 and ASC 470-20 as follows. First, while the Notes 
are initially convertible into 10,599,067 shares of common stock, the occurrence of certain corporate events could increase the 
conversion rate, which could result in the Notes becoming convertible into a maximum of 14,838,703 shares. As noted above, we 
were required to obtain stockholder approval to issue more than 5,964,858 shares of stock to settle the Notes upon conversion. 
Therefore, approximately 40% of the maximum number of shares were authorized for issuance without shareholder approval, while 
8,873,845 shares, or approximately 60% would be required to be settled in cash. The Company thus concluded that embedded 
derivative accounting under ASC 815-15 was applicable to approximately 60% of the Notes, while the remaining 40% of the Notes 
were subject to ASC 470-20. 

As a result of obtaining shareholder approval for the issuance of shares of common stock upon conversion of the Notes, the 
embedded  derivative  met  the  criteria  to  be  classified  in  stockholders’  equity,  effective  on  the  date  of  shareholder  approval. 
Accordingly, we recorded the change in fair value of the embedded derivative liability in our results of operations through the 
shareholder approval date of May 17, 2018 and then reclassified the embedded derivative liability to stockholders’ equity at its May 
17, 2018 fair value of $45.4 million during the second quarter of 2018. The related income tax effects of the reclassification charged 
directly to stockholders’ equity were $7.8 million. As a result of the reclassification to stockholders’ equity, the embedded derivative 
will no longer be marked to fair value each period. Losses on the embedded derivative liability recognized in the consolidated 
statements of operations were $24.8 million for the twelve months ended December 31, 2018 (incurred in the first and second 
quarters of 2018). Gains on the embedded derivative liability recognized in the consolidated statements of operations were $0.8 
million for the twelve months ended December 31, 2017. 

71 

 
 
 
 
 
 
   
 
 
   
 
   
 
We estimated the fair value of similar notes without the conversion feature to be $194.2 million, with the resulting conversion 
feature having an estimated fair value of $35.8 million at the issuance date. For the portion of the Notes subject to ASC 815-15, we 
recorded an embedded derivative liability at fair value of $21.4 million and for the portion of the Notes subject to ASC 470-20, we 
recorded $14.4 million as additional paid-in capital in stockholders’ equity. The fair values recorded are “Level 2” measurements as 
defined in Note 11. The difference between the principal amount of the Notes and the amounts allocated to the embedded derivative 
liability and additional paid-in capital resulted in a debt discount of $35.8 million that is amortized as interest expense over 72 
months (the six-year period from issuance to maturity of the Notes). 

The Company incurred approximately $7.7 million in issuance costs associated with the Notes. Issuance costs of $7.2 million 
were allocated as a reduction of the carrying amount of the debt while the remaining $0.5 million were allocated as a reduction to 
additional paid-in capital in stockholders’ equity. The portion allocated to the debt component is being amortized over the life of the 
debt. As of December 31, 2019, the remaining amortization period is 43 months. 

The following table sets forth interest expense information related to the Notes (dollars in thousands): 

Coupon interest 
Amortization of debt discount and issuance costs 

Total interest expense on convertible senior notes 

Effective interest rate 

Derivatives and Hedging 

Twelve Months Ended 
December 31, 

2019 

2018 

$ 

$ 

11,500 
6,435 
17,935 

  $ 

  $ 

11,500 
5,886 
17,386 

9.12%  

9.12%

ASC 815, Derivatives and Hedging (“ASC 815”), requires that derivative instruments be recorded at fair value and included in 
the balance sheet as assets or liabilities. The accounting for changes in the fair value of a derivative instrument depends on the 
intended use of the derivative and the resulting designation, which is established at the inception date of a derivative. Special 
accounting for derivatives qualifying as fair value hedges allows derivatives’ gains and losses to offset related results on the hedged 
item in the statement of operations. For derivative instruments designated as cash flow hedges, changes in fair value, to the extent 
the hedge is effective, are recognized in other comprehensive income (loss) until the hedged item is recognized in earnings. Hedge 
effectiveness is measured at least quarterly based on the relative cumulative changes in fair value between the derivative contract 
and the hedged item over time. Credit risks related to derivatives include the possibility that the counter-party will not fulfill the 
terms of the contract. We consider counterparty credit risk to our derivative contracts when valuing our derivative instruments. 

Our borrowing of €12.3 million under the Credit Facility serves as an economic hedge of our net investment in our European 
operations as fluctuations in the fair value of the borrowing attributable to the U.S. Dollar/Euro spot rate will offset translation gains 
or losses attributable to our investment in our European operations. At December 31, 2019 the €12.3 million borrowing had a 
U.S. Dollar value of $13.8 million. 

As discussed above, we previously recorded an embedded derivative liability for a portion of the Notes. In accordance with 
ASC 815-15, the embedded derivative instrument was recorded at fair value each period with changes in fair value reflected in our 
results of operations. No hedge accounting was applied. As a result of obtaining shareholder approval for the issuance of shares 
upon conversion of the Notes, we recorded the change in fair value of the embedded derivative liability in our results of operations 
through the shareholder approval date of May 17, 2018 and then reclassified the embedded derivative liability to stockholders’ 
equity at its May 17, 2018 fair value of $45.4 million during the second quarter of 2018. As a result of the reclassification to 
stockholders’ equity, the embedded derivative is no longer marked to fair value each period. See Note 11 for more information on 
the fair value measurement of the embedded derivative liability. 

72 

 
 
 
 
 
 
   
 
 
 
   
 
The amounts recognized in other comprehensive income (loss), reclassified into income (loss) and the amounts recognized in 

income (loss) for the years ended December 31, 2019, 2018 and 2017 are as follows (in thousands): 

Gain (Loss) Recognized in Other 
Comprehensive Income (Loss) 

Gain (Loss) Reclassified from Other 
Comprehensive Income (Loss) to Earnings 

Twelve Months Ended 
December 31, 

Twelve Months Ended 
December 31, 

2019 

2018 

2017 

2019 

2018 

2017 

Derivatives Classified as Hedging Instruments 

Net investment hedge 

$ 

282    $ 

658   

(1,802)   $ 

—    $ 

—    $ 

— 

Derivatives Not Classified as Hedging Instruments 

Embedded derivative in convertible debt 

Gain (Loss) Recognized in Income (Loss)1 

Twelve Months Ended 
December 31, 

2019 

2018 

2017 

$ 

—

  $ 

(24,783)   $ 

818

_________________ 

1    Reflected as “Loss (gain) on convertible debt embedded derivative” in the consolidated statements of operations. 

The following table presents the fair value totals and balance sheet classification for derivatives designated as hedges and 

derivatives not designated as hedges under ASC 815 (in thousands): 

December 31, 2019 

December 31, 2018 

Classification   

Balance 
Sheet 
Location 

Fair 
Value 

  Classification   

Balance 
Sheet 
Location 

Fair 
Value 

Liability 

Long-
term debt 

  $ 

(4,186)   Liability 

Long-
term debt 

  $ 

(3,904) 

Derivatives Classified as Hedging Instruments 

Net investment hedge 

10. LEASES 

We determine if an arrangement is a lease at inception. Operating leases are included in “Operating lease right-of-use (‘ROU’) 
assets”, “operating lease liabilities” and “current portion of operating lease obligations” on our consolidated balance sheets. Finance 
leases are included in “property, plant and equipment, net”, “current portion of long-term debt and finance lease obligations” and 
“long-term debt and finance lease obligations” on our consolidated balance sheets. 

Operating lease ROU assets and operating lease liabilities are recognized based on the present value of the future minimum 
lease payments over the lease term at commencement date. As most of our leases do not provide an implicit rate, we use our 
incremental borrowing rate based on the information available at commencement date in determining the present value of future 
payments. Our lease terms may include options to extend or terminate the lease when it is reasonably certain that we will exercise 
that option. Operating lease expense for minimum lease payments is recognized on a straight-line basis over the lease term. Variable 
lease payments and short-term lease payments (leases with initial terms less than 12 months) are expensed as incurred. 

We have lease agreements with lease and non-lease components for certain equipment, office, and vehicle leases. We have 
elected the practical expedient to not separate lease and non-lease components and account for both as a single lease component. 

We have operating and finance leases primarily for equipment, real estate, and vehicles. Our leases have remaining lease terms 
of 1 year to 15 years, some of which may include options to extend the leases for up to 10 years, and some of which may include 
options to terminate the leases within 1 year. 

73 

 
 
 
 
 
 
 
 
 
 
 
 
 
   
   
   
   
   
 
 
   
   
   
   
   
 
   
   
   
 
   
   
   
 
 
 
   
   
   
 
   
   
   
   
   
 
 
   
   
   
 
 
   
   
   
   
   
 
 
 
 
 
 
   
   
   
 
 
 
 
   
   
   
   
   
 
 
 
 
 
 
 
The components of lease expense are as follows (in thousands): 

Operating lease costs 

Variable lease costs 

Finance lease costs: 

Amortization of right-of-use assets 

Interest on lease liabilities 

Total lease cost 

Other information related to leases are as follows (in thousands): 

Supplemental cash flow information: 

Cash paid for amounts included in the measurement of lease liabilities 

Operating cash flows from operating leases 

Operating cash flows from finance leases 

Financing cash flows from finance leases 

Right-of-use assets obtained in exchange for lease obligations 

Operating leases 

Finance leases 

Amounts recognized in the condensed consolidated balance sheet are as follows (in thousands): 

Operating Leases: 

Operating lease right-of-use assets 

Current portion of operating lease obligations 

Operating lease obligations (non-current) 

Finance Leases: 

Property, plant and equipment, net 

Current portion of long-term debt and finance lease obligations 

Long-term debt and finance lease obligations 

Weighted average remaining lease term 

Operating leases 

Finance leases 

Weighted average discount rate 

Operating leases 

Finance lease 

$

$

$ 

$ 

$ 

Twelve Months Ended 
December 31, 2019 

30,331 
6,195 

322 
333 
37,181 

Twelve Months Ended 
December 31, 2019 

24,263 
389 
291 

16,242 
326 

December 31, 2019 

67,048  
17,100 
54,436 

5,156  
294 
5,069 

6 years 

13 years 

  8.3%   

6.3%   

As of December 31, 2019, we have no material additional operating and finance leases that have not yet commenced. 

74 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
As of December 31, 2019, future minimum lease payments under non-cancellable (excluding short-term leases) are as follows 

(in thousands): 

Twelve Months Ended December 31, 

Operating Leases 

Finance Lease 

2020 

2021 

2022 

2023 

2024 

Thereafter 

Total future minimum lease payments 

Less: Interest 

Present value of lease liabilities 

Commitment Obligations Prior to January 1, 2019 Under ASC 840 

21,539   
16,399   
13,249   
10,834   
8,597   
20,031   
90,649   
19,113   
71,536   $ 

593 
597 
601 
551 
542 
5,105 
7,989 
2,626 
5,363 

$ 

Under the transition guidance of Topic 842, we elected the effective date transition method. The following is the transition 
disclosure for undiscounted future gross minimum lease payments for non-cancellable leases as of December 31, 2018 under ASC 
840 (in thousands): 

Twelve Months Ended December 31, 
2019 
2020 

2021 

2022 

2023 

Thereafter 

Total minimum lease payments 

Less: Interest on finance leases 

Total principal payable on finance leases 

Operating Leases 

Capital Lease 

$ 

$ 

23,315    $ 
16,858   
12,577   
9,873   
7,846   
23,224   
93,693    $ 

  $ 

583 
500 
504 
524 
525 
5,631 
8,267 
(2,911) 
5,356 

Total rent expense resulting from operating leases, including short-term leases, for the years ended December 31, 2019, 2018 

and 2017 were $43.0 million, $44.9 million and $47.7 million, respectively. 

11. FAIR VALUE MEASUREMENTS 

We apply the provisions of ASC 820, which among other things, requires enhanced disclosures about assets and liabilities 

carried at fair value. 

As defined in ASC 820, fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly 
transaction between market participants at the measurement date. We utilize market data or assumptions that market participants 
would use in pricing the asset or liability, including assumptions about risk and the risks inherent in the inputs to the valuation 
technique. These inputs can be readily observable, market corroborated, or generally unobservable. We primarily apply the market 
approach for recurring fair value measurements and endeavor to utilize the best information available. Accordingly, we utilize 
valuation  techniques  that  maximize  the  use  of  observable  inputs  and  minimize  the  use  of  unobservable  inputs.  The  use  of 
unobservable inputs is intended to allow for fair value determinations in situations in which there is little, if any, market activity for 
the asset or liability at the measurement date. We are able to classify fair value balances based on the observability of those inputs. 
ASC 820 establishes a fair value hierarchy such that “Level 1” measurements include unadjusted quoted market prices for identical 
assets or liabilities in an active market, “Level 2” measurements include quoted market prices for identical assets or liabilities in an 
active market which have been adjusted for items such as effects of restrictions for transferability and those that are not quoted but 
are observable through corroboration with observable market data, including quoted market prices for similar assets, and “Level 3” 
measurements include those that are unobservable and of a highly subjective measure. 

75 

 
 
 
 
 
 
 
 
 
The following table sets forth, by level within the fair value hierarchy, our financial assets and liabilities that are accounted for 
at fair value on a recurring basis as of December 31, 2019 and 2018. As required by ASC 820, financial assets and liabilities are 
classified in their entirety based on the lowest level of input that is significant to the fair value measurement (in thousands): 

Liabilities: 

Contingent consideration1 
Net investment hedge 

Liabilities: 

Contingent consideration1 
Net investment hedge 
Embedded derivative in convertible debt2 

__________________________ 

December 31, 2019 

Quoted Prices 
in Active 
Markets for 
Identical Items 
(Level 1) 

Significant 
Other 
Observable 
Inputs (Level 2) 

Significant 
Unobservable 
Inputs (Level 3) 

Total 

$ 

$ 

—    $ 
—    $ 

—    $ 
(4,186)   $ 

—    $ 
—    $ 

— 
(4,186) 

December 31, 2018 

Quoted Prices in 
Active 
Markets for 
Identical Items 
(Level 1) 

Significant 
Other 
Observable 
Inputs (Level 2) 

Significant 
Unobservable 
Inputs (Level 3) 

Total 

$ 
$ 
$ 

—    $ 
—    $ 
—    $ 

—    $ 
(3,904)   $ 
—    $ 

429    $ 
—    $ 
—    $ 

429 
(3,904) 
— 

1 
2 

The contingent consideration liability balance was fully paid in 2019, thus no balance exists as of December 31, 2019. 
The embedded derivative liability was reclassified to stockholders’ equity as of May 17, 2018 and is no longer marked to fair value each period, as discussed in Note 9. 

There were no transfers in and out of Level 3 during the years ended December 31, 2019 and 2018. 

The fair value of the convertible debt embedded derivative liability was estimated using a lattice model with inputs including 
our stock price, our stock price volatility and interest rates. As the assumptions used in the valuation are primarily derived from 
observable  market  data,  the  fair  value  measurement  is  classified  as  Level  2  in  the  fair value  hierarchy.  See  Note  9 for  more 
information on the embedded derivative liability. 

The fair value of contingent consideration liabilities classified in the table above were estimated using a discounted cash flow 
technique with significant inputs that are not observable in the market and thus represents a Level 3 fair value measurement as 
defined in ASC 820. The significant inputs in the Level 3 measurement not supported by market activity include a combination of 
actual  cash  flows  and  probability-weighted  assessments  of  expected  future  cash  flows  related  to  the  acquired  businesses, 
appropriately discounted considering the uncertainties associated with the obligation, and as calculated in accordance with the terms 
of the acquisition agreements. 

The following table represents the changes in the fair value of Level 3 contingent consideration (in thousands): 

Beginning balance 

Accretion of liability 

Foreign currency effects 

Payment 

Revaluation 

Ending balance 

Twelve Months Ended December 31, 

2019 

2018 

$ 

$ 

429    $ 
—   
(1)  

(428)  
—   
—    $ 

1,712 
39 
(14) 

(1,106) 

(202) 
429 

12. SHARE-BASED COMPENSATION 

We have adopted stock incentive plans and other arrangements pursuant to which our Board of Directors (the “Board”) may 
grant stock  options,  restricted stock,  stock  units, stock  appreciation rights, common  stock  or  performance awards  to officers, 
directors and key employees. At December 31, 2019, there were approximately 1.5 million restricted stock units, performance 
awards and stock options outstanding to officers, directors and key employees. The exercise price, terms and other conditions 

76 

 
 
 
 
 
 
 
   
   
   
 
 
 
 
 
 
 
   
   
   
 
 
 
 
applicable to each form of share-based compensation under our plans are generally determined by the Compensation Committee of 
our Board at the time of grant and may vary. 

Our share-based payments consist primarily of stock units, performance awards, common stock and stock options. In May 
2018, our shareholders approved the 2018 Team, Inc. Equity Incentive Plan (the “2018 Plan”), which replaced the 2016 Team, Inc. 
Equity Incentive Plan (the “2016 Plan”) and subsequently amended in May 2019. The 2018 Plan authorizes the issuance of share-
based awards representing up to 1.2 million shares of common stock, plus the number of shares remaining available for issuance 
under the 2016 Plan, plus the number of shares subject to outstanding awards under specified prior plans that may become available 
for reissuance in certain circumstances. Shares issued in connection with our share-based compensation are issued out of authorized 
but unissued common stock. 

In connection with the acquisition of Furmanite in February 2016, we assumed the share plan related to Furmanite employee 
grants. As provided for in the Merger Agreement, each option to purchase Furmanite common stock outstanding immediately prior 
to the closing of the acquisition was converted into an option to purchase Team common stock, adjusted by the 0.215 exchange ratio. 
Similarly,  each  previously  existing  Furmanite  restricted  share,  restricted  stock  unit  or  performance  stock  unit  outstanding 
immediately prior to the acquisition were converted into Team restricted stock units, also at the 0.215 exchange ratio. The converted 
awards generally have the same terms and conditions as the replaced awards, except the vesting of certain awards was accelerated to 
the acquisition date and any performance conditions associated with the Furmanite awards no longer apply. The fair value of the 
options was determined using a Black-Scholes model, while the fair value of the restricted stock units was determined based on the 
market  price  on  the  acquisition  date. The  fair  value  of  the  converted  Furmanite awards  was  allocated  between  consideration 
transferred in the acquisition and future share-based compensation expense, based on past service completed and future service 
required. 

Compensation expense related to share-based compensation totaled $10.1 million, $12.3 million and $7.9 million for the years 
ended  December  31, 2019,  2018  and  2017,  respectively.  Share-based compensation expense  reflects an estimate of  expected 
forfeitures. At December 31, 2019, $14.9 million of unrecognized compensation expense related to share-based compensation is 
expected to be recognized over a remaining weighted-average period of 2.6 years. The recognized income tax benefit totaled $2.0 
million, $2.5 million and $0.9 million for the years ended December 31, 2019, 2018 and 2017, respectively. 

Stock units are settled with common stock upon vesting unless it is not legally feasible to issue shares, in which case the value 
of the award is settled in cash. We determine the fair value of each stock unit based on the market price on the date of grant. Stock 
units generally vest in annual installments over four years and the expense associated with the units is recognized over the same 
vesting period. We also grant common stock to our directors which typically vests immediately. Compensation expense related to 
stock units and director stock grants totaled $5.8 million, $7.9 million, $7.1 million for the years ended December 31, 2019, 2018 
and 2017, respectively. 

Transactions  involving  our  stock  units  and  director  stock  grants  for  the  twelve  months  ended  December  31,  2019  are 

summarized below: 

Stock and stock units, beginning of year 
Changes during the year: 

Granted 
Vested and settled 
Cancelled 

Stock and stock units, end of year 

Twelve Months Ended 
December 31, 2019 

No. of Stock 
Units 

(in thousands) 

Weighted 
Average 
Fair Value 

856    $ 

374    $ 
(378)   $ 
(68)   $ 
784    $ 

18.79 

16.57 
19.59 
18.64 
17.35 

The weighted-average grant date fair value related to stock units and director stock grants during the years ended December 
31, 2018 and 2017 was $18.79 and $13.64, respectively. The intrinsic value of stock units and director stock grants vested during the 
years ended December 31, 2019, 2018 and 2017 was $5.7 million, $4.8 million and $3.0 million, respectively. 

We have a performance stock unit award program whereby we grant Long-Term Performance Stock Unit (“LTPSU”) awards 
to our executive officers. Under this program, the Company communicates “target awards” to the executive officers at the beginning 
of a performance period. LTPSU awards cliff vest with the achievement of the performance goals and completion of the required 
service period. Settlement occurs with common stock as soon as practicable following the vesting date. LTPSU awards granted in 

77 

 
 
 
 
 
   
 
   
2018 (the “2018 Awards”) and in 2019 (the “2019 Awards”) are subject to a two-year performance period and a concurrent two-year 
service period. For the 2018 and 2019 Awards, the performance goal is separated into two independent performance factors based on 
(i) relative shareholder return (“RTSR”) as measured against a designated peer group and (ii) results of operations over the two-year 
performance period, with possible payouts ranging from 0% to 200% of the target awards for each of the two performance factors. 

On January 24, 2018, we granted 350,000 performance units to our Chief Executive Officer that vest in 20% increments upon 
the  achievement  of five specified  Company  stock price  milestones,  subject  to  a  minimum  vesting  period of one year  and  the 
provision of service through each of the vesting dates. Settlement occurs with common stock within 30 days of the respective 
vesting dates. Any outstanding unvested performance units are forfeited on the fifth anniversary of the grant date. The performance, 
time and employment criteria for the first stock price milestone were met on January 24, 2019 resulting in the vesting of 70,000 
shares of common stock. No additional stock price milestones have been met. 

The RTSR and the stock price milestone factors are considered to be market conditions under GAAP. For performance units 
subject to market conditions, we determine the fair value of the performance units based on the results of a Monte Carlo simulation, 
which uses market-based inputs as of the date of grant to simulate future stock returns. Compensation expense for awards with 
market conditions is recognized on a straight-line basis over the longer of (i) the minimum required service period and (ii) the 
service period derived from the Monte Carlo simulation, separately for each vesting tranche. For performance units subject to 
market conditions, because the expected outcome is incorporated into the grant date fair value through the Monte Carlo simulation, 
compensation expense is not subsequently adjusted for changes in the expected or actual performance outcome. For performance 
units not subject to market conditions, we determine the fair value of each performance unit based on the market price of our 
common stock on the date of grant. For these awards, we recognize compensation expense over the vesting term on a straight-line 
basis based upon the performance target that is probable of being met, subject to adjustment for changes in the expected or actual 
performance outcome. Compensation expense related to performance awards totaled $4.3 million, $4.3 million and $0.8 million for 
the years ended December 31, 2019, 2018 and 2017, respectively. 

Transactions involving our performance awards during the twelve months ended December 31, 2019 are summarized below: 

Twelve Months Ended 
December 31, 2019 

Performance Units Subject to Market 
Conditions 

Performance Units Not Subject to 
Market Conditions 

No. of Stock 
Units1 

(in thousands) 

Weighted 
Average 
Fair Value 

No. of Stock 
Units1 

(in thousands) 

Weighted 
Average 
Fair Value 

Performance stock units, beginning of period 

Changes during the period: 

Granted 

Vested and settled 

Cancelled 

Performance stock units, end of period 

__________________________ 

1 

Performance units with variable payouts are shown at target level of performance. 

495    $ 

127    $ 
(70)   $ 

(63)   $ 
489    $ 

14.47   

25.24   
16.51   
18.29   
16.49   

145    $ 

127    $ 
—    $ 
(63)   $ 
209    $ 

17.88 

18.42 
— 
21.68 
17.06 

The weighted-average grant date fair value related to performance stock units during the year ended December 31, 2018 was 
$15.25 and during the year ended December 31, 2017 was $19.68. The intrinsic value of performance stock unit awards vested 
during the years ended December 31, 2019, 2018 and 2017 were $1.0 million, $0.3 million and zero, respectively. 

78 

 
 
 
 
 
 
 
 
 
   
 
   
 
   
   
   
 
 
We determine the fair value of each stock option at the grant date using a Black-Scholes model and recognize the resulting 
expense of our stock option awards over the period during which an employee is required to provide services in exchange for the 
awards, usually the vesting period. There was no compensation expense related to stock options for the years ended December 31, 
2019 and 2018 and less than $0.1 million for the year ended December 31, 2017. Our options typically vest in equal annual 
installments over a four-year service period. Expense related to an option grant is recognized on a straight-line basis over the 
specified vesting period for those options. Stock options generally have a ten-year term. 

Transactions involving our stock options for the twelve months ended December 31, 2019 are summarized below: 

Shares under option, beginning of year 

Shares under option, end of year 

Exercisable at end of year 

Twelve Months Ended 
December 31, 2019 

No. of 
Options 

(in thousands) 

Weighted 
Average 
Exercise Price 

52    $ 
52    $ 
52    $ 

32.56 
32.56 
32.56 

No stock options were granted during the years ended December 31, 2019, 2018 and 2017. There were no changes during the 
twelve months ended December 31, 2019. Options exercisable at December 31, 2019 had a weighted-average remaining contractual 
life of 1.7 years, and exercise prices ranging from $21.12 to $50.47. The intrinsic value of stock option awards exercised was 
insignificant for the years ended December 31, 2019, 2018 and 2017. 

13. EMPLOYEE BENEFIT PLANS 

Defined contribution plan. Under the Team, Inc. Salary Deferral Plan (the “Plan”), contributions are made to the Plan by 
qualified employees at their election and our matching contributions to the Plan are made at specified rates. Our contributions to the 
Plan  in  the  years ended December 31,  2019,  2018, and  2017  were  approximately $9.8 million, $11.0  million, $10.4 million, 
respectively. 

Defined benefit plans. In connection with our acquisition of Furmanite, we assumed liabilities associated with the defined 
benefit pension plans of two foreign subsidiaries, one plan covering certain United Kingdom employees (the “U.K. Plan”) and the 
other  covering  certain  of  its  Norwegian  employees  (the  “Norwegian  Plan”).  As  the  Norwegian  Plan  represented 
approximately 1.0% of both the Company’s total pension plan liabilities and total pension plan assets, only the schedules of net 
periodic pension cost (credit) and changes in benefit obligation and plan assets include combined amounts from the two plans in 
2018, while assumption and narrative information relates solely to the U.K. Plan. In connection with the sale of the Company’s 
Norwegian operations in 2018, all assets and liabilities associated with the Norwegian Plan were transferred to the buyer. 

Benefits for the U.K. Plan are based on the average of the employee’s salary for the last three years of employment. The U.K. 
Plan has had no new participants added since the plan was frozen in 1994 and accruals for future benefits ceased in connection with 
a plan curtailment in 2013. Plan assets are primarily invested in unitized pension funds managed by U.K. registered fund managers. 
The most recent valuation of the U.K. Plan was performed as of December 31, 2019. Estimated defined benefit pension plan 
contributions for 2020 are expected to be approximately $4.0 million. 

Pension benefit costs and liabilities are dependent on assumptions used in calculating such amounts. The primary assumptions 
include factors such as discount rates, expected investment return on plan assets, mortality rates and retirement rates. The discount 
rate assumption used to determine end of year benefit obligations was 2.0% as of December 31, 2019. These rates are reviewed 
annually  and  adjusted  to  reflect  current  conditions. These  rates are  determined  appropriate  based  on reference  to  yields. The 
expected return on plan assets of 2.9% for 2020 is derived from detailed periodic studies, which include a review of asset allocation 
strategies, anticipated future long-term performance of individual asset classes, risks (standard deviations) and correlations of 
returns among the asset classes that comprise the plans’ asset mix. While the studies give appropriate consideration to recent plan 
performance and historical returns, the assumptions are primarily long-term, prospective rates of return. Mortality and retirement 
rates are based on actual and anticipated plan experience. In accordance with GAAP, actual results that differ from the assumptions 
are accumulated and are subject to amortization over future periods and, therefore, generally affect recognized expense in future 
periods. While management believes that the assumptions used are appropriate, differences in actual experience or changes in 
assumptions may affect the pension obligation and future expense. 

79 

 
 
 
 
 
   
 
 
Net pension cost (credit) included the following components (in thousands): 

Service cost 

Interest cost 

Settlement cost 

Expected return on plan assets 

Amortization of prior service cost 

Amortization of net actuarial (gain) loss 

Net pension cost (credit) 

Twelve Months Ended 
December 31, 

2019 

2018 

2017 

—   $ 
2,323   
221   
(2,378)   
32   
—   
198   $ 

77   $ 
2,303   
—   
(3,720)   
—   
(78)   

(1,418)   

90 
2,438 
— 
(3,110) 
— 
71 
(511) 

$ 

$ 

The weighted-average assumptions used to determine benefit obligations at December 31, 2019 and 2018 are as follows: 

Discount rate 
Rate of compensation increase1 
Inflation 
______________ 
1 

Not applicable due to plan curtailment. 

December 31, 

2019 

2018 

2.0%  

2.8%

Not applicable    Not applicable 

3.0%  

3.2%

The weighted-average assumptions used to determine net periodic benefit cost (credit) for the years ended December 31, 2019 

and 2018 are as follows: 

Discount rate 

Expected long-term return on plan assets 
Rate of compensation increase1 
Inflation 
_______________ 
1 

Not applicable due to plan curtailment. 

Twelve Months Ended 
December 31, 

2019 

2018 

2.8%  

3.3% 

2.5%

4.7%

Not applicable   Not applicable 

3.2%  

3.1%

The plan actuary determines the expected return on plan assets based on a combination of expected yields on equity securities 

and corporate bonds and considering historical returns. 

The expected long-term rate of return on invested assets for 2020 is determined based on the weighted average of expected 

returns on asset investment categories as follows: 2.9% overall, 5.3% for equities and 2.1% for debt securities. 

80 

 
 
 
 
 
 
 
 
 
 
 
 
 
The following table sets forth the changes in the benefit obligation and plan assets for the years ended December 31, 2019 and 

2018 (in thousands): 

Projected benefit obligation: 

Beginning of year 

Service cost 

Interest cost 

Actuarial (gain) loss 

Benefits paid 

Prior service cost 

Disposal of Norwegian Plan 

Foreign currency translation adjustment and other 

End of year 

Fair value of plan assets: 

Beginning of year 

Actual gain (loss) on plan assets 

Employer contributions 

Benefits paid 

Disposal of Norwegian Plan 

Foreign currency translation adjustment and other 

End of year 

Excess projected obligation under (over) fair value of plan assets at end of year 

Amounts recognized in accumulated other comprehensive loss: 

Net actuarial loss 

Prior service cost 

Total 

Twelve Months Ended December 31, 

2019 

2018 

$ 

$ 

$ 

$ 

84,559    $ 
—   
2,323   
8,425   
(6,050)  
—   
—   
3,150   
92,407   

73,619   
10,393   
2,295   
(6,050)  
—   
2,829   
83,086   
(9,321)   $ 

(7,365)   $ 

(656)  

(8,021)   $ 

96,875 
77 
2,303 
(4,347) 

(4,539) 
669 
(1,075) 

(5,404) 
84,559 

81,899 
(462) 
2,404 
(4,539) 

(983) 

(4,700) 
73,619 
(10,940) 

(7,190) 

(669) 

(7,859) 

Significant changes affecting pension benefit obligations in 2019 compared to 2018 primarily include actuarial losses in 2019 
versus actuarial gains in 2018 due to changes in market conditions that affect the financial assumptions used to value liabilities as 
well as foreign currency translation adjustments due to the weakening of the U.S. Dollar versus the British Pound in 2019. The 
accumulated benefit obligation for the U.K. Plan was $92.4 million and $84.6 million at December 31, 2019 and 2018, respectively. 

At December 31, 2019, expected future benefit payments are as follows for the years ended December 31, (in thousands): 

2020 

2021 

2022 

2023 

2024 

2025-2029 

Total 

$ 

$ 

3,661 
3,884 
4,065 
3,946 
4,335 
23,636 
43,527 

81 

 
 
 
 
 
   
 
   
 
   
 
The following tables summarize the plan assets of the U.K. Plan measured at fair value on a recurring basis (at least annually) 

as of December 31, 2019 and 2018 (in thousands): 

December 31, 2019 

Asset Category 

Total 

Quoted Prices in 
Active Markets 
for 
Identical Assets 
(Level 1) 

Significant 
Observable 
Inputs 
(Level 2) (a) 

Significant 
Unobservable 
Inputs 
(Level 3) 

 $ 

10,579    $ 

10,579    $ 

—    $ 

Cash 
Equity securities: 

Diversified growth fund (b) 

Global equity fund (c) 

Fixed income securities: 

U.K. government fixed income securities (d) 

U.K. government index-linked securities (e) 

Global absolute return bond fund (f) 

Corporate bonds (g) 

Total 

 $ 

20,102   
3,207   

16,166   
13,012   
11,871   
8,149   
83,086    $ 

—   
—   

—   
—   
—   
—   
10,579    $ 

20,102   
3,207   

16,166   
13,012   
11,871   
8,149   
72,507    $ 

December 31, 2018 

Asset Category 

Total 

Quoted Prices in 
Active Markets 
for 
Identical Assets 
(Level 1) 

Significant 
Observable 
Inputs 
(Level 2) (a) 

Significant 
Unobservable 
Inputs 
(Level 3) 

 $ 

1,119    $ 

1,119    $ 

—    $ 

Cash 
Equity securities: 

Diversified growth fund (b) 

Global equity fund (c) 

Fixed income securities: 

U.K. government fixed income securities (d) 

U.K. government index-linked securities (e) 

Global absolute return bond fund (f) 

Corporate bonds (g) 

Total 

______________________________ 

 $ 

12,330   
1,835   

18,048   
14,245   
18,570   
7,472   
73,619    $ 

—   
—   

—   
—   
—   
—   
1,119    $ 

12,330   
1,835   

18,048   
14,245   
18,570   
7,472   
72,500    $ 

a) 

b) 

c) 

d) 

e) 

f) 

The net asset value of the commingled equity and fixed income funds are determined by prices of the underlying securities, less the 
funds’ liabilities, and then divided by the number of shares outstanding. As the funds are not traded in active markets, the commingled 
funds are classified as Level 2 assets. The net asset value is corroborated by observable market data (e.g., purchase or sale activities). 

This category includes investments in a diversified portfolio of equity, bonds, alternatives and cash markets that aims to achieve capital 
growth returns. 

This category includes investments in a diversified portfolio of equity, bonds, money markets, alternatives and credit markets to achieve 
a return with downside protection through monthly put options. 

This category includes investments in funds with the objective to provide a leveraged return to U.K. government fixed income securities 
(gilts) that have maturity periods ranging from 2030 to 2060. 

This category includes investments in funds with the objective to provide a leveraged return to various U.K. government indexed-linked 
securities (gilts), with maturity periods ranging from 2022 to 2062. The funds invest in U.K. government bonds and derivatives. 

This category includes investments in funds predominantly in a wide range of fixed and floating rate investment grade and below 
investment grade debt instruments traded on regulated markets worldwide with the objective to achieve a return of 3% above 1 month 
LIBOR over a 3-year basis. 

g) 

This category includes investments in a diversified pool of debt and debt like assets to generate capital and income returns. 

82 

— 

— 
— 

— 
— 
— 
— 
— 

— 

— 
— 

— 
— 
— 
— 
— 

 
 
 
 
 
   
   
   
   
 
 
   
   
   
   
 
 
 
 
 
 
 
 
 
   
   
   
   
 
 
   
   
   
   
 
 
 
 
Investment objectives for the U.K. Plan, as of December 31, 2019, are to: 

•  

•  

•  

optimize the long-term return on plan assets at an acceptable level of risk 

maintain a broad diversification across asset classes 

maintain careful control of the risk level within each asset class 

The trustees of the U.K. Plan have established a long-term investment strategy comprising global investment weightings 
targeted at 27.5% (range of 25% to 30%) for equity securities/diversified growth funds and 72.5% (range of 70% to 75%) for debt 
securities.  Diversified  growth  funds  are  actively  managed  absolute  return  funds  that  hold  a  combination  of  debt  and  equity 
securities. Selection of the targeted asset allocation was based upon a review of the expected return and risk characteristics of each 
asset  class,  as  well  as  the  correlation  of  returns  among  asset  classes. Actual  allocations  to  each  asset  class  vary  from  target 
allocations  due  to  periodic  investment  strategy  changes,  market  value  fluctuations  and  the  timing  of  benefit  payments  and 
contributions. 

The following table sets forth the weighted-average asset allocation and target asset allocations as of December 31, 2019 and 

2018 by asset category: 

Equity securities and diversified growth funds1 
Debt securities2 
Other 

Total 

______________________________ 

Asset Allocations 

Target Asset Allocations 

2019 

2018 

2019 

2018 

28.1% 
59.2% 
12.7% 

100% 

19.2% 
79.2% 
1.5% 

100% 

27.5% 
72.5% 
—% 

100% 

27.5%
72.5%
—%

100%

1 
2 

Diversified growth funds refer to actively managed absolute return funds that hold a combination of equity and debt securities. 
Includes investments in funds with the objective to provide leveraged returns to U.K. government fixed income securities, U.K. government indexed-linked securities, global 
bonds, and corporate bonds. 

83 

 
 
 
 
 
 
 
 
14. COMMITMENTS AND CONTINGENCIES 

Patent Infringement Matters. On December 15, 2014, our subsidiary, Quest Integrity Group, LLC (“Quest Integrity”), filed 
three patent infringement lawsuits against three different defendants, two of the lawsuits were filed in the U.S. District of Delaware 
(the “Delaware Cases”) and one in the U.S. District of Western Washington (the “Washington Case”). Quest Integrity alleges that 
the three defendants  infringe  Quest  Integrity’s  patent,  entitled  “2D  and  3D  Display  System  and  Method  for  Furnace  Tube 
Inspection.” This Quest Integrity patent generally teaches a system and method for displaying inspection data collected during the 
inspection of furnace tubes in petroleum and petro-chemical refineries. The subject patent litigation is specific to the visual display 
of the collected data and does not relate to the underlying advanced inspection technology. In these lawsuits Quest Integrity is 
seeking injunctive relief, as well as monetary damages. Defendants denied they infringe any valid claim of Quest Integrity’s patent, 
and asserted declaratory judgment counterclaims that the patent at issue is invalid and/or unenforceable, and not infringed. In June 
2015, the U.S. District of Delaware denied Quest Integrity’s motions for preliminary injunctive relief in the Delaware Cases (that is, 
our request that the defendants stop using Quest Integrity’s patented systems and methods during the pendency of the actions). In 
March 2017, the judge in the Delaware Cases granted summary judgment against Quest Integrity, finding certain patent claims of 
the asserted patent invalid. In late 2018 and early 2019, Quest Integrity settled with the defendant in the Washington Case and settled 
with one of the two defendants in the Delaware Cases. Quest Integrity also appealed the ruling in the Delaware Case with the 
remaining defendant. In May 2019, the Court of Appeals for the Federal Circuit issued an opinion reversing and remanding the 
decisions of invalidity on certain claims and reversing other material aspects of the U.S. District Court of Delaware’s findings. The 
U.S. District Court ordered mediation between Quest Integrity and the remaining defendant on February 28, 2020, and scheduled the 
remanded trial for the fourth quarter of 2020. In mediation, Quest Integrity and the remaining defendant agreed on the framework 
for a full and final settlement of all claims. As a result of the mediation in February 2020, we recorded a loss of $1.3 million and 
have  adjusted  our  2019  consolidated  financial  statements  to  reflect  the  impact  of  this  event.  Execution  of  a  final  settlement 
agreement and entry of an order of dismissal of the case is expected in the second quarter of 2020. 

We are involved in various other lawsuits and are subject to various claims and proceedings encountered in the normal 
conduct of business. In our opinion, any uninsured losses that might arise from these lawsuits and proceedings will not have a 
materially adverse effect on our consolidated financial statements. 

We establish a liability for loss contingencies, when information available to us indicates that it is probable that a liability has 

been incurred and the amount of loss can be reasonably estimated. 

84 

 
15. SEGMENT AND GEOGRAPHIC DISCLOSURES 

ASC  280,  Segment  Reporting,  requires  we  disclose  certain  information  about  our  operating  segments  where  operating 
segments are defined as “components of an enterprise about which separate financial information is available that is evaluated 
regularly by the chief operating decision maker in deciding how to allocate resources and in assessing performance.” We conduct 
operations in three segments: IHT, MS and Quest Integrity. 

In July 2018, we announced an organizational restructuring. The organizational changes include a Product and Service Line 
organization and an Operations organization. The Product and Service Lines organization is responsible for standardization of best 
practices and the related technical training and program development, value positioning and pricing, and technology development 
and innovation across Team’s global enterprise. The Operations organization, comprised of cross-segment divisions aligned by 
major geographic regions, is responsible for executing product and service delivery in accordance with established Team service line 
standards, safety and quality protocols. Overall company management and decision-making continues to be performed according to 
the structure of the three operating segments (IHT, MS and Quest Integrity). Accordingly, these changes had no effect on our 
reportable segments. 

Segment data for our three operating segments are as follows (in thousands): 

Revenues: 
IHT 

MS 

Quest Integrity 

Total 

Operating income (loss): 

IHT1 
MS1 
Quest Integrity 

Corporate and shared support services 

Total 

______________ 

Twelve Months Ended 
December 31, 

2019 

2018 

2017 

512,950    $ 
535,372   
114,992   
1,163,314    $ 

617,378    $ 
532,365   
97,186   
1,246,929    $ 

588,441 
529,973 
81,797 
1,200,211 

Twelve Months Ended 
December 31, 

2019 

2018 

2017 

24,084    $ 
55,385   
28,757   
(110,372)  

(2,146)   $ 

37,329    $ 
6,323   
20,138   
(102,751)  

(38,961)   $ 

11,128 
(33,993) 
12,337 
(104,582) 

(115,110) 

$ 

$ 

$ 

$ 

1 

Includes goodwill impairment loss of $21.1 million and $54.1 million for IHT and MS, respectively, for the year ended December 31, 2017. 

Capital expenditures1: 

IHT 

MS 

Quest Integrity 

Corporate and shared support services 

Total 

______________ 

Twelve Months Ended 
December 31, 

2019 

2018 

2017 

$ 

$ 

7,983    $ 
10,755   
4,550   
8,446   
31,734    $ 

7,643    $ 
11,141   
3,526   
3,621   
25,931    $ 

10,505 
17,791 
3,316 
5,186 
36,798 

1 

Excludes finance leases. Totals may vary from amounts presented in the consolidated statements of cash flows due to the timing of cash payments. 

85 

 
 
 
 
 
 
   
   
 
 
 
 
 
 
   
   
 
 
 
 
 
   
   
Depreciation and amortization: 

IHT 

MS 

Quest Integrity 

Corporate and shared support services 

Total 

Twelve Months Ended 
December 31, 

2019 

2018 

2017 

$ 

$ 

17,616    $ 
21,835   
3,557   
6,051   
49,059    $ 

18,810    $ 
36,177   
4,285   
5,590   
64,862    $ 

19,279 
23,412 
4,423 
5,029 
52,143 

Separate measures of Team’s assets by operating segment are not produced or utilized by management to evaluate segment 

performance. 

A geographic breakdown of our revenues for the years ended December 31, 2019, 2018 and 2017 and our total long-lived 

assets as of December 31, 2019, 2018 and 2017 are as follows (in thousands): 

Twelve months ended December 31, 2019 

United States 
Canada 
Europe 
Other foreign countries 

Total 

Twelve months ended December 31, 2018 

United States 

Canada 

Europe 

Other foreign countries 

Total 

Twelve months ended December 31, 2017 

United States 

Canada 

Europe 

Other foreign countries 

Total 

Total 
Revenues1 

Total 
Long-lived 
Assets2 

$ 

$ 

$ 

$ 

$ 

$ 

838,385    $ 
127,574   
126,794   
70,561   
1,163,314    $ 

908,382    $ 
139,900   
126,142   
72,505   
1,246,929    $ 

871,367    $ 
134,256   
119,603   
74,985   
1,200,211    $ 

328,832 
8,625 
32,517 
6,044 
376,018 

298,567 
4,165 
20,224 
3,210 
326,166 

330,909 
5,377 
22,480 
4,614 
363,380 

 ______________ 
1 

Revenues attributable to individual countries/geographic areas are based on the country of domicile of the legal entity that performs the work. 

2 

Excludes goodwill, intangible assets not being amortized that are to be held and used, financial instruments and deferred tax assets. 

86 

 
 
 
 
 
 
   
   
 
 
 
   
 
   
 
   
 
16. RESTRUCTURING AND OTHER RELATED CHARGES 

Our restructuring and other related charges, net for the years ended December 31, 2019, 2018 and 2017 are summarized by 

segment as follows (in thousands): 

OneTEAM Program 

Severance and related costs 

IHT 

MS 

Quest Integrity 

Corporate and shared support services 

Subtotal 

2017 Cost Savings Initiative 

Severance and related costs 

IHT 

MS 

Quest Integrity 

Corporate and shared support services 

Subtotal 

Furmanite Belgium and Netherlands Exit 

Severance and related costs (credits) 

MS 

Disposal (gain)/impairment loss 

MS 

Subtotal 

Grand total 

Twelve Months Ended December 31, 

2019 

2018 

2017 

$ 

249    $ 
418   
62   
947   
1,676   

2,995    $ 
2,514   
418   
800   
6,727   

— 
— 
— 
— 
— 

—   
—   
—   
—   
—   

—   
—   
—   
—   
—   

966 
1,622 
428 
864 
3,880 

—   

—   

(173) 

—   
—   
1,676    $ 

—   
—   
6,727    $ 

(1,056) 

(1,229) 
2,651 

$ 

OneTEAM Program. In the fourth quarter of 2017, we engaged outside consultants to assess all aspects of our business for 
improvement and cost saving opportunities. In the first quarter of 2018, we completed the design phase of the project, known as 
OneTEAM, for our domestic operations, and entered in the deployment phase starting in the second quarter of 2018. In the third 
quarter of 2019, we began the design phase of OneTEAM for our international operations. As part of the OneTEAM Program, we 
decided to eliminate certain employee positions. For the twelve months ended December 31, 2019 and 2018, we have incurred 
severance charges of $1.7 million and $6.7 million, respectively and the amount we have incurred cumulatively to date is $8.4 
million. As the OneTEAM Program continues, we expect some additional employee positions may be identified and impacted, 
resulting in additional severance costs. In addition to the impacted employee positions, certain locations may be shut down or 
consolidated during this process. We are currently in the second year of this three-year program and expect the program-related 
expenses to continue through the end of 2020. 

A rollforward of our accrued severance liability associated with this program is presented below (in thousands): 

Balance, beginning of period 
Charges 

Payments 

Balance, end of period 

87 

$ 

Twelve Months 
Ended 
December 31, 2019 
2,283 
1,676 
(2,988) 
971 

$ 

 
 
 
 
 
 
 
   
   
 
   
   
 
 
   
   
 
   
   
 
   
   
 
 
   
   
 
   
   
 
   
   
 
   
   
 
 
 
 
For the twelve months ended December 31, 2019 and 2018, we also incurred professional fees of $12.3 million and $15.5 

million, respectively, associated with OneTEAM. 

2017 Cost Savings Initiative. On July 24, 2017, we announced our commitment to a cost savings initiative to take direct 
actions to reduce our overall cost structure due to a continuation of weak market conditions. This initiative was completed in the 
latter part of 2017. No costs or expenses were recognized in the consolidated statements of operations for this initiative during the 
twelve months ended December 31, 2019 and 2018. The resulting severance and related charges of this initiative, which were 
generally recorded in the third and fourth quarters of 2017, amounted to $3.9 million during the year ended December 31, 2017. 
This is also the amount we have incurred cumulatively to date. Most of these expenses were paid in cash in 2017. 

Furmanite  Belgium  and  Netherlands  Exit.  Due  to  continued  economic  softness  and  unfavorable  costs  structures,  we 
committed to a plan to exit the acquired Furmanite operations in Belgium and the Netherlands in the fourth quarter of 2016 and 
communicated the plan to the affected employees. The closures are now complete. During the year ended December 31, 2017, we 
recorded a reduction to severance costs of $0.2 million and a disposal gain of $1.1 million. The disposal gain resulted from an asset 
sale of the Furmanite operations in Belgium, which was completed during the first quarter of 2017, whereby we conveyed the 
business operations, $0.3 million of cash and approximately $0.2 million of other assets to the purchaser in exchange for the 
assumption  by  the  purchaser  of  certain  liabilities,  primarily  severance-related  liabilities  of  $1.6  million  associated  with  the 
employees who transferred to the purchaser in connection with the transaction. 

A rollforward of our accrued severance liability associated with the Belgium and Netherlands exit is presented below (in 

thousands): 

Balance, beginning of period 
Charges (credits), net 

Payments 

Disposal 

Foreign currency adjustments 

Balance, end of period 

Twelve Months 
Ended 
December 31, 2017 

$ 

$ 

4,846 
(173) 

(3,144) 

(1,601) 
72 
— 

With respect to these exit activities, to date we have incurred cumulatively $4.7 million of severance-related costs and an 

impairment loss on property, plant and equipment of $0.7 million, partially offset by a disposal gain of $1.1 million. 

17. ACCUMULATED OTHER COMPREHENSIVE LOSS 

A  summary  of changes  in  accumulated  other comprehensive  loss  included within  shareholders’ equity is as  follows (in 

thousands): 

Twelve Months Ended 
December 31, 2019 

Twelve Months Ended 
December 31, 2018 

Foreign 
Currency 
Translation 
Adjustments   

Foreign 
Currency 
Hedge 

Defined 
benefit 
pension 
plans 

Tax 
Provision 

  Total 

Foreign 
Currency 
Translation 
Adjustments   

Foreign 
Currency 
Hedge 

Defined 
benefit 
pension 
plans 

Tax 
Provision 

  Total 

$ 

(30,607)   $  3,904

  $ 

(7,859)   $ 

170

  $  (34,392)   $ 

(21,366)   $  3,246

  $ 

(7,221)   $ 

5,545

  $  (19,796) 

Balance at beginning of 
year 
Other comprehensive 
income (loss) 

Adoption of new 
accounting principle 

Balance at end of year 

$ 

(26,742)   $  4,186   $ 

(8,021)   $ 

3,865 

— 

282

—

—

(162)  

217

4,202

(9,241)  

(638)  

(3,045)  

(12,266) 

658

—

—

—

(30,607)   $  3,904   $ 

(7,859)   $ 

(2,330)  

(2,330) 
170   $  (34,392) 

—
387   $  (30,190)   $ 

—

88 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table represents the related tax effects allocated to each component of other comprehensive income (loss) (in 

thousands): 

Twelve Months Ended December 31, 

2018 

2019 

Tax 
Effect 

Foreign currency translation adjustments 

Foreign currency hedge 

Defined benefit pension plans 

Total 

Gross 
Amount 

$ 

$ 

3,865   $ 
282  
(162)  
3,985   $ 

Net 
Amount 

Gross 
Amount 

393   $ 
(69)  
(107)  
217   $ 

4,258   $ 
213  
(269)  
4,202   $ 

(9,241)   $ 
658  
(638)  
(9,221)   $ 

Net 
Amount   

Gross 
Amount   

Tax 
Effect 
(2,923)   $  (12,164)   $  10,607   $ 
496  
(162 )  
40   
(598)  
(3,045)   $  (12,266)   $  12,102   $ 

(1,802)  
3,297  

2017 

Tax 
Effect 
(2,919)   $ 
688  
(667)  
(2,898)   $ 

Net 
Amount 
7,688 

(1,114) 
2,630 
9,204 

18. ISSUANCE AND REPURCHASE OF COMMON STOCK 

At-the-Market Equity Issuance Program. On November 28, 2016, we filed with the SEC a prospectus supplement to our 
October 2016 shelf registration statement on Form S-3 (the “Shelf Registration Statement”), under which we could have sold up to 
$150.0 million of our common stock through an “at-the-market” equity offering program (the “ATM Program”). The ATM Program 
was implemented through a related sales agreement (the “Sales Agreement”) with the agents named therein. Through December 31, 
2016, we sold 167,931 shares of common stock under the ATM Program. The net proceeds from such sales were $6.0 million after 
deducting the aggregate commissions paid of approximately $0.1 million and were used to reduce outstanding indebtedness. No 
shares of common stock were sold under the ATM Program during 2017. 

On July 31, 2017, we terminated the ATM Program, without penalty, by delivering notice to the agents under the Sales 

Agreement. 

In connection with the filing of the Shelf Registration Statement and the commencement of the ATM Program, we capitalized 
costs totaling $0.7 million, substantially all of which was written off to selling, general and administrative expense in 2017 after the 
cancellation of the ATM Program. 

Common Stock Repurchase Plan. On June 23, 2014, our Board authorized an increase in the stock repurchase plan limit to 
$50.0 million (less $13.3 million repurchased previously). During year ended May 31, 2015, we repurchased 546,977 shares for a 
total cost of $21.1 million. During the year ended December 31, 2016, we repurchased 274,110 shares for a total cost of $7.6 
million.  In  the  fourth  quarter  of  2016,  these  821,087  shares  were  retired  and  are  not  included  in  common  stock  issued  and 
outstanding as of December 31, 2016. The retirement of the shares resulted in a reduction in common stock of $0.2 million, a 
reduction of $9.1 million to additional paid-in capital, and a $19.4 million reduction to retained earnings. The stock repurchase plan 
was canceled in 2017. No shares were repurchased during the years ended December 31, 2019, 2018 and 2017. 

89 

 
 
 
 
 
 
 
 
 
 
 
 
19. QUARTERLY FINANCIAL DATA (Unaudited) 

The following is a summary of selected unaudited quarterly financial data for the years ended December 31, 2019 and 2018 

(in thousands, except per share data): 

Revenues 

Gross margin 

Operating income (loss) 

Income (loss) from continuing operations 

Net income (loss) 

Basic earnings (loss) per share: 

Continuing operations 

Net income (loss) 

Diluted earnings (loss) per share: 

Continuing operations 

Net income (loss) 

Revenues 
Gross margin 

Operating income (loss) 

Income (loss) from continuing operations1 

Net income (loss)1 

Basic earnings (loss) per share: 

Continuing operations1 

Net income (loss)1 

Diluted earnings (loss) per share: 

Continuing operations1 

Net income (loss)1 
_____________ 

Year Ended December 31, 2019 

First 
Quarter 

Second 
Quarter 

Third 
Quarter 

Fourth 
Quarter 

269,599   $ 
65,947   $ 
(16,528)   $ 
(24,228)   $ 
(24,228)   $ 

(0.80)   $ 
(0.80)   $ 

(0.80)   $ 
(0.80)   $ 

315,829   $ 
94,597   $ 
13,004   $ 
6,102   $ 
6,102   $ 

0.20   $ 
0.20   $ 

0.20   $ 
0.20   $ 

290,079   $ 
83,035   $ 
(1,840)   $ 
(7,057)   $ 
(7,057)   $ 

(0.23)   $ 
(0.23)   $ 

(0.23)   $ 
(0.23)   $ 

287,807   $ 
84,165   $ 
3,218   $ 
(7,234)   $ 
(7,234)   $ 

(0.24)   $ 
(0.24)   $ 

(0.24)   $ 
(0.24)   $ 

Total 
Year 
1,163,314 
327,744 

(2,146) 

(32,417) 

(32,417) 

(1.07) 

(1.07) 

(1.07) 

(1.07) 

Year Ended December 31, 2018 

First 
Quarter 

Second 
Quarter 

Third 
Quarter 

Fourth 
Quarter 

Total 
Year 

302,385   $ 
75,534   $ 
(14,125)   $ 
(12,264)   $ 
(12,264)   $ 

(0.41)   $ 
(0.41)   $ 

(0.41)   $ 
(0.41)   $ 

343,889   $ 
97,182   $ 
1,799   $ 
(31,341)   $ 
(31,341)   $ 

(1.04)   $ 
(1.04)   $ 

(1.04)   $ 
(1.04)   $ 

290,856   $ 
70,139   $ 
(19,694)   $ 
(23,526)   $ 
(23,526)   $ 

(0.78)   $ 
(0.78)   $ 

(0.78)   $ 
(0.78)   $ 

309,799   $ 
85,401   $ 
(6,941)   $ 
3,985   $ 
3,985   $ 

0.13   $ 
0.13   $ 

0.13   $ 
0.13   $ 

1,246,929 
328,256 
(38,961) 

(63,146) 

(63,146) 

(2.10) 

(2.10) 

(2.10) 

(2.10) 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

1 

Income (loss) from continuing operations, net income (loss) and the related earnings (loss) per share amounts for each of the quarters in 2018 are revised from those originally 
reported to correct errors in income tax expense (benefit) associated with the measurement of valuation allowances on deferred tax assets. Based on an analysis of quantitative 
and qualitative factors, the Company determined the related impacts were not material to its previously filed interim consolidated financial statements, and therefore, 
amendments of previously filed reports are not required. 

90 

 
 
 
 
 
 
 
 
   
   
   
   
 
   
   
   
   
 
 
 
 
 
 
 
 
   
   
   
   
 
   
   
   
   
 
FIVE YEAR COMPARISON 

In November 2015, we announced we would change our fiscal year end to December 31 of each calendar year from May 31. 
In connection with this change, we previously filed a Transition Report on Form 10-K to report the results of the seven-month 
transition period from June 1, 2015 to December 31, 2015. 

The following table presents our selected financial data. This information has been derived from our audited consolidated 
financial statements. This historical data should be read in conjunction with the Consolidated Financial Statements and the related 
notes and “Management’s Discussion and Analysis of Financial Condition and Results of Operations.” (in thousands, except per 
share data). 

Statements of operations data: 
Revenues 

Operating income (loss) 

$ 

$ 

Income (loss) from continuing operations 

$ 
Net income (loss) attributable to Team shareholders  $ 
Basic earnings (loss) per share: 

Years Ended December 31, 

Seven Months 
Ended 
December 31, 

Year Ended 
May 31, 

2019 

2018 

2017 (1) 

2016 (2) 

2015 (3) 

2015 

1,163,314   $ 
(2,146)   $ 
(32,417)   $ 
(32,417)   $ 

1,246,929   $ 
(38,961)   $ 
(63,146)   $ 
(63,146)   $ 

1,200,211   $ 
(115,110)   $ 
(84,455)   $ 
(84,455)   $ 

1,196,696   $ 
(3,118)   $ 
(12,565)   $ 
(12,676)   $ 

571,718   $ 
19,162   $ 
8,878   $ 
8,878   $ 

842,047 
68,465 
40,497 
40,070 

Continuing operations 

Net income (loss) 

Diluted earnings (loss) per share: 

Continuing operations 

Net income (loss) 

Weighted-average shares outstanding 

Basic 

Diluted 

Balance sheet data: 

Total assets 

Long-term debt and other long-term liabilities 

Stockholders’ equity 

Working capital 

Noncontrolling interest 

Other financial data: 

Depreciation and amortization 

Goodwill impairment loss 

Share-based compensation 

Capital expenditures4 

_________________ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

(1.07)   $ 
(1.07)   $ 

(1.07)   $ 
(1.07)   $ 

(2.10)   $ 
(2.10)   $ 

(2.10)   $ 
(2.10)   $ 

(2.83)   $ 
(2.83)   $ 

(2.83)   $ 
(2.83)   $ 

(0.45)   $ 
(0.45)   $ 

(0.45)   $ 
(0.45)   $ 

0.43   $ 
0.43   $ 

0.41   $ 
0.41   $ 

30,310  
30,310  

30,031  
30,031  

29,849  
29,849  

28,095  
28,095  

20,852  
21,425  

985,217   $ 
398,011   $ 
436,670   $ 
167,042   $ 
—   $ 

49,059   $ 
—   $ 
10,055   $ 
31,734   $ 

977,821   $ 
380,770   $ 
457,100   $ 
215,005   $ 
—   $ 

64,862   $ 
—   $ 
12,256   $ 
25,931   $ 

1,055,835   $ 
430,877   $ 
477,174   $ 
249,276   $ 
—   $ 

1,147,418   $ 
464,060   $ 
535,637   $ 
253,636   $ 
—   $ 

52,143   $ 
75,241   $ 
7,876   $ 
36,798   $ 

48,673   $ 
—   $ 
7,313   $ 
45,843   $ 

798,991   $ 
368,685   $ 
338,146   $ 
222,399   $ 
—   $ 

19,426   $ 
—   $ 
3,469   $ 
25,802   $ 

1.95 
1.95 

1.85 
1.85 

20,500 
21,651 

523,833 
97,234 
335,375 
197,472 
6,034 

22,787 
— 
4,838 
28,769 

1    As revised. See Note 1 to the consolidated financial statements for additional information. 
2   

Effective February 29, 2016, the Company acquired Furmanite Corporation for a purchase price of $282.3 million, consisting of $209.5 million of common 
stock, $2.0 million of converted share-based payment awards and $70.8 million of cash. 
Effective July 7, 2015, the Company acquired Qualspec Group LLC for a purchase price of $255.5 million, consisting of $4.0 million cash, $265.0 million of 
other assets and $13.5 million in current and long-term liabilities. 
Excludes finance leases. Totals may vary from amounts presented in the consolidated statements of cash flows due to the timing of cash payments. 

3   

4   

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CORPORATE INFORMATION

DIRECTORS

Amerino Gatti
Chairman and Chief Executive Officer 
TEAM, Inc. 

Louis A. Waters
Lead Independent Director
Investor, Retired Chairman of Browning-Ferris
Industries, Inc.

Jeffery G. Davis
Retired Chairman and Chief Executive Officer,
Furmanite Corporation

Brian K. Ferraioli
Retired Executive Vice President  
and Chief Financial Officer,
KBR, Inc.

Sylvia J. Kerrigan
Retired Executive Vice President,  
General Counsel and Secretary,
Marathon Oil Corporation

Emmett J. Lescroart
Managing Director,  
EJL Capital, LLC

Michael A. Lucas
President and Chief Executive Officer, 
RegO Products

Craig L. Martin
Retired President and Chief Executive Officer,
Jacobs Engineering Group, Inc. 

Robert C. Skaggs, Jr.
Retired Chairman and Chief Executive Officer
Columbia Pipeline Group, Inc. and NiSource, Inc.

Gary G. Yesavage
Retired President Manufacturing,
Chevron Corporation, Downstream  
and Chemicals

CORPORATE OFFICERS

Amerino Gatti
Chairman and Chief Executive Officer

Susan M. Ball
Executive Vice President,  
Chief Financial Officer 

Jeffrey L. Ott
President, Product and Service Lines  
& Quest Integrity

Grant D. Roscoe
President, Global Operations 

André C. Bouchard
Executive Vice President,  
Chief Legal Officer and Secretary

Jerry D. Kurinsky
Senior Vice President,
Strategy and Corporate Development 

James P. McCloskey
Senior Vice President, Commercial

Sherri A. Sides
Senior Vice President,  
Chief Human Resources Officer

Michael R. Wood
Senior Vice President,  
Health, Safety and Environment

INVESTOR RELATIONS

Susan M. Ball
Executive Vice President, Chief Financial Officer 
Phone: 1-800-662-8326
E-mail: ir@TeamInc.com

REGISTRAR AND TRANSFER AGENT
Communications regarding change of address, 
transfer of stock ownership, lost stock certificates  
or consolidation of multiple listings should be  
directed to:

Computershare Investor Services  
462 South 4th Street, Suite 1600 
Louisville, KY 40202 
1-800-368-5948
Shareholder Website –  
www.computershare.com/investor
Shareholder Online Inquires –  
www-us.computershare.com/investor/Contact

CORPORATE HEADQUARTERS
Stockholders or other interested persons wishing  
to be placed on the corporate mailing list should 
write to the corporate headquarters.

TEAM, Inc. 
Attn: Corporate Secretary
André C. Bouchard
13131 Dairy Ashford Rd., Suite 600
Sugar Land, Texas 77478

INDEPENDENT AUDITORS

KPMG LLP
811 Main St.
Houston, TX 77002

I

I

S NORTH AMERICA
N
United States
O
Alabama
Alaska
T
Arizona 
A
California
C
Colorado
O
Connecticut
L
Florida
Illinois
G
Indiana 
N
Kansas
T
Louisiana
A
Michigan
R
Minnesota
E
Missouri 
P
Montana
O
New Mexico 
New York
North Dakota
Ohio
Oklahoma
Pennsylvania
South Carolina
Tennessee
Texas
Utah
Virginia
Washington
West Virginia 

Wisconsin

Canada
Alberta
New Brunswick
Newfoundland
Nova Scotia
Ontario
Saskatchewan

INTERNATIONAL 

Australia
Azerbaijan 
Bahrain 
Belgium 
Brazil 
Colombia 
Denmark 
France 
Germany
Malaysia
Mexico
Netherlands
New Zealand
Oman
Qatar
Saudi Arabia
Singapore
Trinidad
United Arab Emirates
United Kingdom 

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I N   A C T I O N

CORPORATE HEADQUARTERS
13131 Dairy Ashford Rd., Suite 600, Sugar Land, Texas 77478, United States
Phone: 281.331.6154

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