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Telkom Indonesia

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2013  Annual Report

PT Telekomunikasi Indonesia, Tbk

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

PT Telekomunikasi Indonesia, Tbk.

Investor Relations

Grha Merah Putih 5th floor

Jl. Jend. Gatot Subroto Kav. 52

Jakarta 12710, Indonesia

T +62 21 521 5109

F +62 21 522 0500

email   : investor@telkom.co.id

IDX       : TLKM

NYSE   : TLK

LSE      : TKID

www.telkom.co.id

Creating Global Talents 
and Opportunities

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•   Telkom’s Solid  

Profitability 

Increasing in Net 

Income

Rp 14.2 trillion

10.5%

Increasing number of 

cellular subscribers

131.5 million

•   Increasing 

number of 

customers above 

 Industry

5.1%

Increasing number of 

broadband subscribers

27.8 million

Increasing number of 

Fixedline subscribers

9.3 million

45.4%

4.5%

25.9%

•  Network 

Strengthening

Number of BTS

75,579 BTS

 
 
 
 
 
 
 
 
 
2013  Annual Report

PT Telekomunikasi Indonesia, Tbk

2013 Annual Report

PT Telekomunikasi Indonesia, Tbk

•   Telkom’s Solid  
Profitability 

Increasing in Net 
Income

Rp 14.2 trillion

10.5%

•   Increasing 
number of 
customers above 
 Industry

Increasing number of 
cellular subscribers

131.5 million

5.1%

Increasing number of 
broadband subscribers

27.8 million

45.4%

Increasing number of 
Fixedline subscribers

9.3 million

4.5%

PT Telekomunikasi Indonesia, Tbk.

Investor Relations

Grha Merah Putih 5th floor

Jl. Jend. Gatot Subroto Kav. 52

Jakarta 12710, Indonesia

T +62 21 521 5109

F +62 21 522 0500

email   : investor@telkom.co.id

IDX       : TLKM

NYSE   : TLK

LSE      : TKID

www.telkom.co.id

Creating Global Talents 

and Opportunities

•  Network 

Strengthening

Number of BTS

75,579 BTS

25.9%

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S

T

N

E

T

N

O

C

Highlights 

Business Overview

  Management’s Discussion 

Corporate Governance

  Social And Environmental   

Company Profile 

and Analysis

Responsibility

Additional Information  

(For Adr Shareholders) 

Financial Highlights 

Industry in Indonesia

 Discussion and Analysis 

Telecommunication   42 

Management’s  100 

 Concept and Foundation  136

CSR Strategy  201

  A Brief History of Telkom  224

 Summary of Significant  254 

Legal Basis and  262 

Distribution and   54 

Financial Overview  107

Preface

14

16

  Operational Highlights 

Corporate Strategy  43

Common Stock and 

18 

Business Outlook   45

Bond Highlights

Events Highlights  22

Business Portfolio  46

Awards   24

Marketing Strategy 

Certifications  26

Telecommunication   56 

Management Report

Report from the  28 

  President Commissioner

Report from the  34 

President Director

Services Tariffs 

Customer Services   58

  Consumer Protection  61

Billing, Payment   62 

and Collection

Risk Factors  64

  Network Infrastructure  82

  Network Development  86

Human Capital  88

of the Company’s  

Performance 

Operational Review   102 

by Segment

 Comprehensive Income   109 

Comparison

Net Cash Flows 

118

 Obligation and Commitment  119

 Receivable Collectibility  121

Capital Structure  122

  Capital Expenditures   122 

  Material Commitment  123 

  For Capital Investment

 Changes In Accounting  124 

Telkom’s GCG   137 

Framework and 

Performance

  Corporate Governance   141 

Structure 

  Board of Commissioners   145

Board of Directors  149

Committees Under   158 

the Board of 

Commissioners

Board of Director

  Corporate Secretary/   175 

 Investor Relations (“IR”)

Internal Audit Unit  178 

 Internal Control System  180

Independent Auditor 

181

Liquidity   120

Committees Under   172 

Exchange Controls   124

Legal Proceeding   183 

Quantitative And   125 

  Qualitative Disclosures 

  and Lawsuits Involving 

the Company

About Market Risks

 Administrative Sanctions  185

Related Party  130 

Transactions

Public Access   185 

to Information

Property, Plant & 

131 

Code of Ethics and   186 

Equipment

Corporate Culture

Insurance  132

 Whistleblowing System  189 

  GCG Implementation   192 

Consistency 

GCG Evaluation  197 

Environment   202 

Preservation 

Employment, Health  206 

 and Work Safety (“K3”)  

  Social and Community   212 

Development  

Responsibility   220 

to Consumer  

Line of Business  225

 Organizational Structure  225

Subsidiaries and  230 

 Associated Companies 

  Differences between  

Indonesian Corporate   

  Governance Practices   

and the NYSE’S  

  Corporate Governance 

Standards  

  Telkom’s Subsidiaries  236 

  Articles of Association  256

Regulation  

Competition  268 

Licensing   272 

 Trademarks, Copyrights,  276 

Industrial Designs  

and Patens 

Chart  

Profile of The Board  238 

of Commissioners  

Profile of The Board  240 

of Directors

Stock Overview  242

Addresses  249 

  Relationship with the  256 

Government and   

  Government Agencies   

  Capital Market Trading  258 

Mechanism and  

Telkom ADS 

Taxation  260

Research and  262 

Development  

Appendices

Definitions  278

Cross Reference  284 

to Bapepam-LK  

Regulation No.X.K.6 

PT Telekomunikasi Indonesia, Tbk, or “Telkom”, “The Company”, and “we”, is proud 

in the economic, social and political environments in Indonesia. This Annual Report 

to present Annual Report for the year ended December 31, 2013. Our Annual Report 

discloses, under “Risk Factors” and elsewhere, important factors that could cause 

is furnished according to the decree of the Indonesian Financial Services Authority, 

actual results to differ materially from our expectations.

the successor of Bapepam-LK (“OJK”) No.X.K.6. Certain information in this Annual 

Report is also contained in the Form 20-F, with the United States Securities and 

To obtain further information on Telkom, please contact Investor Relations, Grha 

Exchange Commission. However, no part of this document has been incorporated 

Merah Putih, 5th floor, Jl. Jend. Gatot Subroto Kav. 52 Jakarta 12710, Indonesia.  

by reference into the Form 20-F. The information and data presented in this Annual 

Tel.: (62-21) 521 5109, Fax: (62-21) 522 0500 or e-mail: investor@telkom.co.id. You 

Report draws upon the consolidated financial data of the Company and our 

can download this document from our online site http://www.telkom.co.id.

subsidiaries.

This Annual Report contains “forward-looking statements”, including statements 

Indonesia while the word “Government” refers to the Government of Indonesia 

regarding our expectations and projections for our future operating performance 

and “United States of America” or “US” is the United States. The currency “Rupiah” 

and business prospects. The words “believe”, “expect”, “anticipate”, “estimate”, 

or “Rp” refers to the Indonesian Rupiah while “US Dollar” or “US$” refers to the 

“project” and other similar words identify forward-looking statements. In addition, 

US currency. Certain figures (including percentages) have been rounded up. Save 

all statements other than statements of historical facts included in this Annual 

as otherwise noted, all financial information is presented in Indonesian Rupiah 

Report are forward-looking statements. Although we believe that the expectations 

according to Indonesian Financial Accounting Standard (“IFAS”). 

reflected in the forward-looking statements herein are reasonable, we can give no 

We use the word “Indonesia” in this Annual Report to refer to the Republic of 

Policies

Risk Management   182

ABOUT OUR ANNUAL REPORT

assurance that such expectations will prove to be correct. These forward-looking 

statements are subject to a number of risks and uncertainties, including changes 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
          
 
 
 
 
 
            
S
T
N
E
T
N
O
C

Highlights 

Business Overview

  Management’s Discussion 
and Analysis

Corporate Governance

  Social And Environmental   

Company Profile 

Additional Information  

(For Adr Shareholders) 

Management’s  100 

 Concept and Foundation  136

CSR Strategy  201

  A Brief History of Telkom  224

 Summary of Significant  254 

Legal Basis and  262 

Preface

Financial Highlights 

  Operational Highlights 

Common Stock and 
Bond Highlights

14

16

18 

Events Highlights  22

Telecommunication   42 

Industry in Indonesia

Corporate Strategy  43

Business Outlook   45

Business Portfolio  46

 Discussion and Analysis 
of the Company’s  
Performance 

Operational Review   102 
by Segment

Distribution and   54 

Financial Overview  107

Telkom’s GCG   137 

Framework and 
Performance

  Corporate Governance   141 

Structure 

  Board of Commissioners   145

Board of Directors  149

Committees Under   158 
the Board of 
Commissioners

 Comprehensive Income   109 

Comparison

Net Cash Flows 

118

 Obligation and Commitment  119

Awards   24

Marketing Strategy 

Certifications  26

Management Report

Report from the  28 

  President Commissioner

Report from the  34 

President Director

Telecommunication   56 
Services Tariffs 

Customer Services   58

  Consumer Protection  61

Billing, Payment   62 

and Collection

Risk Factors  64

  Network Infrastructure  82

  Network Development  86

Human Capital  88

Responsibility

Environment   202 

Preservation 

Employment, Health  206 

 and Work Safety (“K3”)  

  Social and Community   212 

Development  

Responsibility   220 

to Consumer  

Line of Business  225

 Organizational Structure  225

Subsidiaries and  230 

 Associated Companies 

  Differences between  

Indonesian Corporate   

  Governance Practices   

and the NYSE’S  

  Corporate Governance 

Standards  

  Telkom’s Subsidiaries  236 

  Articles of Association  256

Regulation  

Competition  268 

Licensing   272 

 Trademarks, Copyrights,  276 

Industrial Designs  

and Patens 

Chart  

Profile of The Board  238 

of Commissioners  

Profile of The Board  240 

of Directors

Stock Overview  242

Addresses  249 

  Relationship with the  256 

Government and   

  Government Agencies   

  Capital Market Trading  258 

Mechanism and  

Telkom ADS 

Taxation  260

Research and  262 

Development  

Appendices

Definitions  278

Cross Reference  284 

to Bapepam-LK  

Regulation No.X.K.6 

assurance that such expectations will prove to be correct. These forward-looking 

statements are subject to a number of risks and uncertainties, including changes 

PT Telekomunikasi Indonesia, Tbk, or “Telkom”, “The Company”, and “we”, is proud 

in the economic, social and political environments in Indonesia. This Annual Report 

to present Annual Report for the year ended December 31, 2013. Our Annual Report 

discloses, under “Risk Factors” and elsewhere, important factors that could cause 

is furnished according to the decree of the Indonesian Financial Services Authority, 

actual results to differ materially from our expectations.

the successor of Bapepam-LK (“OJK”) No.X.K.6. Certain information in this Annual 

Report is also contained in the Form 20-F, with the United States Securities and 

To obtain further information on Telkom, please contact Investor Relations, Grha 

Exchange Commission. However, no part of this document has been incorporated 

Merah Putih, 5th floor, Jl. Jend. Gatot Subroto Kav. 52 Jakarta 12710, Indonesia.  

by reference into the Form 20-F. The information and data presented in this Annual 

Tel.: (62-21) 521 5109, Fax: (62-21) 522 0500 or e-mail: investor@telkom.co.id. You 

Report draws upon the consolidated financial data of the Company and our 

can download this document from our online site http://www.telkom.co.id.

subsidiaries.

This Annual Report contains “forward-looking statements”, including statements 

Indonesia while the word “Government” refers to the Government of Indonesia 

regarding our expectations and projections for our future operating performance 

and “United States of America” or “US” is the United States. The currency “Rupiah” 

and business prospects. The words “believe”, “expect”, “anticipate”, “estimate”, 

or “Rp” refers to the Indonesian Rupiah while “US Dollar” or “US$” refers to the 

“project” and other similar words identify forward-looking statements. In addition, 

US currency. Certain figures (including percentages) have been rounded up. Save 

all statements other than statements of historical facts included in this Annual 

as otherwise noted, all financial information is presented in Indonesian Rupiah 

Report are forward-looking statements. Although we believe that the expectations 

according to Indonesian Financial Accounting Standard (“IFAS”). 

reflected in the forward-looking statements herein are reasonable, we can give no 

We use the word “Indonesia” in this Annual Report to refer to the Republic of 

Liquidity   120

Committees Under   172 

 Receivable Collectibility  121

Capital Structure  122

  Capital Expenditures   122 

  Material Commitment  123 
  For Capital Investment

 Changes In Accounting  124 

Board of Director

  Corporate Secretary/   175 
 Investor Relations (“IR”)

Internal Audit Unit  178 

 Internal Control System  180

Independent Auditor 

181

Policies

Risk Management   182

ABOUT OUR ANNUAL REPORT

Exchange Controls   124

Legal Proceeding   183 

Quantitative And   125 

  Qualitative Disclosures 
About Market Risks

  and Lawsuits Involving 
the Company

 Administrative Sanctions  185

Related Party  130 

Transactions

Public Access   185 
to Information

Property, Plant & 
Equipment

131 

Code of Ethics and   186 
Corporate Culture

Insurance  132

 Whistleblowing System  189 

  GCG Implementation   192 

Consistency 

GCG Evaluation  197 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
          
 
 
 
 
 
            
S

T

N

E

T

N

O

C

Financial Highlights 

Industry in Indonesia

 Discussion and Analysis 

Preface

14

16

  Operational Highlights 

Corporate Strategy  43

Common Stock and 

18 

Business Outlook   45

Bond Highlights

Events Highlights  22

Business Portfolio  46

Awards   24

Marketing Strategy 

Certifications  26

Telecommunication   56 

Distribution and   54 

Financial Overview  107

Management Report

Report from the  28 

  President Commissioner

Report from the  34 

President Director

Services Tariffs 

Customer Services   58

  Consumer Protection  61

Billing, Payment   62 

and Collection

Risk Factors  64

  Network Infrastructure  82

  Network Development  86

Human Capital  88

of the Company’s  

Performance 

Operational Review   102 

by Segment

 Comprehensive Income   109 

Comparison

Net Cash Flows 

118

 Obligation and Commitment  119

 Receivable Collectibility  121

Capital Structure  122

  Capital Expenditures   122 

  Material Commitment  123 

  For Capital Investment

 Changes In Accounting  124 

Telkom’s GCG   137 

Framework and 

Performance

  Corporate Governance   141 

Structure 

  Board of Commissioners   145

Board of Directors  149

Committees Under   158 

the Board of 

Commissioners

Board of Director

  Corporate Secretary/   175 

 Investor Relations (“IR”)

Internal Audit Unit  178 

 Internal Control System  180

Independent Auditor 

181

Liquidity   120

Committees Under   172 

Exchange Controls   124

Legal Proceeding   183 

Quantitative And   125 

  Qualitative Disclosures 

  and Lawsuits Involving 

the Company

About Market Risks

 Administrative Sanctions  185

Related Party  130 

Transactions

Public Access   185 

to Information

Property, Plant & 

131 

Code of Ethics and   186 

Equipment

Corporate Culture

Insurance  132

 Whistleblowing System  189 

  GCG Implementation   192 

Consistency 

GCG Evaluation  197 

Highlights 

Business Overview

  Management’s Discussion 

Corporate Governance

  Social And Environmental   

Company Profile 

and Analysis

Responsibility

Telecommunication   42 

Management’s  100 

 Concept and Foundation  136

CSR Strategy  201

  A Brief History of Telkom  224

Environment   202 
Preservation 

Employment, Health  206 

 and Work Safety (“K3”)  

  Social and Community   212 

Development  

Responsibility   220 

to Consumer  

Line of Business  225

 Organizational Structure  225

Subsidiaries and  230 

 Associated Companies 

  Telkom’s Subsidiaries  236 

Chart  

Profile of The Board  238 

of Commissioners  

Profile of The Board  240 

of Directors

Stock Overview  242

Addresses  249 

Additional Information  
(For Adr Shareholders) 

 Summary of Significant  254 
  Differences between  
Indonesian Corporate   
  Governance Practices   
and the NYSE’S  
  Corporate Governance 
Standards  

  Articles of Association  256

  Relationship with the  256 

Government and   
  Government Agencies   

  Capital Market Trading  258 

Mechanism and  
Telkom ADS 

Taxation  260

Research and  262 
Development  

Legal Basis and  262 
Regulation  

Competition  268 

Licensing   272 

 Trademarks, Copyrights,  276 
Industrial Designs  
and Patens 

Appendices

Definitions  278

Cross Reference  284 
to Bapepam-LK  
Regulation No.X.K.6 

Policies

Risk Management   182

ABOUT OUR ANNUAL REPORT

assurance that such expectations will prove to be correct. These forward-looking 

statements are subject to a number of risks and uncertainties, including changes 

PT Telekomunikasi Indonesia, Tbk, or “Telkom”, “The Company”, and “we”, is proud 

in the economic, social and political environments in Indonesia. This Annual Report 

to present Annual Report for the year ended December 31, 2013. Our Annual Report 

discloses, under “Risk Factors” and elsewhere, important factors that could cause 

is furnished according to the decree of the Indonesian Financial Services Authority, 

actual results to differ materially from our expectations.

the successor of Bapepam-LK (“OJK”) No.X.K.6. Certain information in this Annual 

Report is also contained in the Form 20-F, with the United States Securities and 

Exchange Commission. However, no part of this document has been incorporated 

by reference into the Form 20-F. The information and data presented in this Annual 

To obtain further information on Telkom, please contact Investor Relations, Grha 
Merah Putih, 5th floor, Jl. Jend. Gatot Subroto Kav. 52 Jakarta 12710, Indonesia.  
Tel.: (62-21) 521 5109, Fax: (62-21) 522 0500 or e-mail: investor@telkom.co.id. You 

Report draws upon the consolidated financial data of the Company and our 

can download this document from our online site http://www.telkom.co.id.

subsidiaries.

This Annual Report contains “forward-looking statements”, including statements 

Indonesia while the word “Government” refers to the Government of Indonesia 

regarding our expectations and projections for our future operating performance 

and “United States of America” or “US” is the United States. The currency “Rupiah” 

and business prospects. The words “believe”, “expect”, “anticipate”, “estimate”, 

or “Rp” refers to the Indonesian Rupiah while “US Dollar” or “US$” refers to the 

“project” and other similar words identify forward-looking statements. In addition, 

US currency. Certain figures (including percentages) have been rounded up. Save 

all statements other than statements of historical facts included in this Annual 

as otherwise noted, all financial information is presented in Indonesian Rupiah 

Report are forward-looking statements. Although we believe that the expectations 
reflected in the forward-looking statements herein are reasonable, we can give no 

according to Indonesian Financial Accounting Standard (“IFAS”). 

We use the word “Indonesia” in this Annual Report to refer to the Republic of 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
          
 
 
 
 
 
            
Creating Global Talents 
and Opportunities 

International expansion has become a 

necessity for Telkom in order to sustain 

a high rate of business growth. This 

complements our growth strategy, 

consistently applied over the last couple of 

years, by which we strive to maintain our 

market leadership in the cellular business 

while building our broadband capabilities 

as the mainstay of the telecommunication 

business in the future. 

In 2013, these initiatives have resulted in 

double-digit growth for us, paving the 

way for us to become the dominant TIMES 

service provider in Indonesia and a leading 

presence in the region. 

2

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Strength Born of a 
Long History of Telkom

1856-1882

On October 23, 1856, the Dutch 

colonial government deployed the 

first electromagnetic telegraph 

in Indonesia, connecting Batavia 

(Jakarta) with Buitenzorg (Bogor).

1906-1965
The Dutch colonial government 

established a government 

agency to operate post and 

telecommunications services in 

Indonesia. In 1965, the post and 

telecommunications services were 

separated and brought under the 

control of two state companies, 

PN Pos and Giro and  

PN Telekomunikasi.

1974
PN Telekomunikasi was split into two 

1991
Perumtel became PT Telekomunikasi 

divisions, PT Industri Telekomunikasi 

Indonesia or Telkom, and operations 

Indonesia (“PT INTI”), which 

were organized into twelve regional 

manufactured telecommunications 

units (“Witel”). These were later 

equipment, and Perusahaan Umum 

reorganized into seven regional 

Telekomunikasi (“Perumtel”), which 

divisions: Division I Sumatra, Division 

supplied domestic and international 

II Jakarta and Surrounding Area, 

telecommunication services. 

Division III West Java, Division IV 

1980
The international telecommunication 

business was taken over by Indosat

Central Java and DI Yogyakarta, 

Division V East Java, Division VI 

Kalimantan and Division VII Eastern 

Indonesia

1995
We held our Initial Public Offering 

on November 14, 1995 on the Jakarta 

Stock Exchange and the Surabaya 

Stock Exchange. On May 26, 1995, 

we established Telkomsel, our cellular 

business subsidiary.

1999
The Telecommunications Law 

(Law No. 36/1999), which went 

into effect in September 2000, 

facilitated the entry of new players, 

intensifying the competition in the 

telecommunications industry. 

 
Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

3

2001
We acquired Indosat’s 35% 

2009
We underwent a transformation from 

2012
We sought to achieve widespread 

shareholdings in Telkomsel, making 

an infocom to a TIME company. The 

broadband penetration 

us the majority shareholder with a 

new Telkom was introduced to the 

throughout Indonesia through the 

stake of 77.7%. Indosat then took over 

public with the new corporate logo 

implementation of the Indonesia 

our 22.5% shareholding in Satelindo 

and tagline, “the world in your hand”. 

Wi-Fi program towards the 

and 37.7% share in  PT Aplikanusa  

Lintasarta. At the same time, we 

lost our exclusive right to be the 

sole fixed line telephone operator in 

Indonesia.

2002
We divested 12.7% of our shares in 

Telkomsel to Singapore Telecom 

Mobile Pte Ltd. (“SingTel Mobile”).

2004
We launched our international direct 

dial fixed line service.

2005
The Telkom-2 Satellite was launched 

to replace all satellite transmission 

services previously provided by the 

Palapa B-4 satellite. This brought our 

total number of satellites launched 

to eight, including the Palapa A-1 

satellite.

2010
The JaKaLaDeMa submarine and 

fiber optic cable project linking Java, 

Kalimantan, Sulawesi, Denpasar and 

Mataram was successfully completed 

in April 2010.

2011
We commenced the reform of our 

telecommunications infrastructure 

through the Telkom Nusantara Super 

Highway project, which unites the 

Indonesian archipelago from Sumatra 

to Papua, and the True Broadband 

Access project, which will enable 

customers all over Indonesia to have 

broadband access to the internet.

development of Indonesia Digital 

Network.

We sought to improve business 

value creation by reconfiguring 

our business portfolios from TIME 

to TIMES (Telecommunications, 

Information, Media, Edutainment & 

Services).

Establishment of Telkom Corporate 

University to develop a globally 

competitive human capital (from 

competence to commerce).

2013

We began 
operating in seven 
countries, namely 
Hong Kong-Macau, 
Timor Leste, 
Australia, Myanmar, 
Malaysia, Taiwan 
and United States 
of America.

 
4

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Telkomsel Double Digit

Telkomsel is one of the major 
revenue contributors at Telkom 
Group. We believe that Telkomsel 
will continue to grow faster than 
industry average, maintaining its 
leading position in the legacy 
business while posting strong 
growth in digital services.

Telkomsel Double Digit

Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

5

Financial 
performance

10.1%

–  Revenues Rp60.0 trilllion
–  EBITDA Rp33.9 trillion 
–  Net Income Rp17.3 trillion

Cellular 
subscriber base 

5.1%

–  Cellular subscriber base  

131.5 million  

–  Mobile broadband (“Flash”) 

subscribers   17.3 million

–  Blackberry subscribers
  7.6 million

BTS

28.7%

-  69,864 units 
–  27,034 units BTS 3G 

6

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Indonesia Digital 
Network (IDN) 2015

Strengthen Broadband 
Based Infrastructure

Indonesia
Digital Society

10 Ha
Data Center

30 nodes
Tera Router

75,000 km 
FO

20,000,000
Homepass
1,000,000
AP Wi-Fi

Internet Cloud

IP & Optical Transport

Fixed 
Broadband

Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

7

IDN implementation targets across all of our 
network infrastructures by the year 2015.

Business Information, Media, 
Edutainment & Services

Telkom Cloud

Convergence 
Digital 
Innovation

Nationwide 
Broadband 
Backbone

True 
Broadband 
Access

Mobile 
Broadband

IP & Optical Transport

8

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Sustaining Growth 
through International Expansion

Myanmar

PT Telekomunikasi 
Indonesia 
International 

International Network
August 16, 2013

Macau

Hong Kong

Telkom Macau 
Limited
(Subsidiary Telin 
Hong Kong)

Mobile Virtual Network 
Operator 
May 13, 2013 

Telekomunikasi 
Indonesia 
International 
(Hongkong) Limited

Mobile Virtual Network 
Operator
Desember 8, 2010 

Malaysia 

Telekomunikasi 
Indonesia 
International 
(Malaysia) Sdn. Bhd.

Mobile Virtual Network 
Operator
July 2, 2013

Timor Leste

Telekomunikasi 
Indonesia 
International (TL) 
S.A.

Mobile Network Operator
September 17, 2012

Australia

Telekomunikasi 
Indonesia 
International 
Australia Pty. Ltd.

IT-Business Process 
Outsourcing & Solution
January 14, 2013

Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

9

Initiatives in international expansion are essential if we are to 
maintain our growth momentum, providing us with new room 
for growth as domestic opportunities become more constricted. 
International expansion is also a strategy to diversify our business 
risks, in view of the rapid developments and convergence of the 
TIMES industry that is also becoming increasingly borderless.

United States of 
America

Telekomunikasi 
Indonesia 
International (USA) 
Inc. 

International Network
December 11, 2013

Taiwan

Telkom Taiwan 
Limited (Subsidiary 
Telin Hong Kong)

Mobile Virtual Network 
Operator (“MVNO”)
June 3, 2013

Singapore 

Telekomunikasi 
Indonesia 
International Pte. 
Ltd. Singapore

Content Delivery Network 
(“CDN”) & Data Center
December 6, 2007

10

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Global Talent Program
(GTP)

“

It is the people that makes the difference between one 
country and another, between one company and another, 
and between one family and another. And the difference 
between people of different companies lies in their character 
and their competence.

”

~Arief Yahya~

Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

11

Global Talent Program (“GTP”) is an initiative 
intended to provide our employees/talents with 
practical experiences in international businesses 
through job assignments at host companies 
overseas. GTP graduates have greater prospect 
of future placement at critical positions in 
centers of business growth. Talent assignment 
through GTP is also intended to support our 
program of international expansion to 
10 countries in 2013.

participating in GTP
1,010 talents

GTP talent assignments at 
25 countries

N. America
1 Country
16 Employees

Europe
3 Countries
41 Employees

Asia
19 Countries
668 Employees

Africa

S. America

Australia
2 Countries
105 Employees

Jakarta
72 Various Countries
180 Employees

12

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

With Our Vision, 
Mission and Values

Vision

To become a leading 
Telecommunication, Information, Media, 
Edutainment and Services (“TIMES”) 
player in the Region.

Mission

•	 To	provide	“more	for	less”	TIMES	

services.

•	 To	be	the	role	model	as	the	best	

managed corporation in Indonesia.

Corporate Culture

The New Telkom Way

Philosophy to be 
the best

Always The Best

Principle to be the 
star

Solid, Speed, Smart

Practice to be the 
winner

Imagine, Focus, Action

The vision and mission are set forth in the long-term corporate plans as approved by the Board of Commissioners on 

May 30, 2013 by Decision Letter of the Board of Commissioners No.06/KEP/DK/2013/RHS. 

 
Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

13

..and Strategic 
Initiatives...
1

Center of excellence.

2

3

4

5

6

7

8

9

Focus on high growth or high value portfolio.

Accelerate international expansion.

Cost transformation.

IDN (id-Access, id-Ring, id-Con) development.

Indonesia Digital Solution (“IDS”) – convergent services 
in digital ecosystem solution.

Indonesia Digital Platform (“IDP”) – platform enabler for 
ecosystem development.

Execution of the best subsidiary management system.

Managing portfolio through BoE and CRO.

10

Increasing synergy within Telkom Group.

We affirmed our strategic initiatives on the basis of the decision of the Board of Commissioners of  

PT Telekomunikasi Indonesia, Tbk as set forth in the Decision Letter of the Board of Commissioners  

No.06/KEP/DK/2013/RHS dated May 30, 2013.

 
14

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Financial Highlights 

(Based on IFAS)

Total Revenues
(in billions of Rupiah) 
82,967

7.5%

Total Expenses
(in billions of Rupiah)
57,700

6.8%

Profit for the year
(in billions of Rupiah) 
14,205

10.5%

Total Assets
(in billions of Rupiah)
127,951

14.9%

Adjusted EBITDA 
(in billions of Rupiah)
43,626

8.6%

Consolidated Statements of Comprehensive Income 

(in billions of Rupiah, except for net income per share and per ADS)

Total Revenues

Total Expenses

Adjusted EBITDA

Operating profit

Profit for the year

Profit for the year attributable to:

Years ended December 31,

2013

2012

2011

2010

2009*

82,967 

77,143

71,253 

68,629 

68,220 

57,700 

54,005 

49,960 

46,240 

44,139 

43,626 

40,154 

36,821 

37,549 

38,056 

27,846

25,698 

21,958 

22,937 

24,081 

20,290 

18,362 

15,470

15,870 

16,043 

Owners of the parent company

14,205 

12,850 

10,965

11,537 

11,399 

Non-controlling interest

6,085 

5,512 

4,505 

4,333 

4,644 

Total comprehensive income for the year

20,402

18,388

15,481 

15,904 

16,048 

Total comprehensive income attributable to:

Owners of the parent company

14,317

12,876 

10,976

11,571 

11,404 

Non-controlling interest

6,085 

5,512 

4,505 

4,333 

4,644 

Net income per share

147.4

133.8 

111.9 

117.3 

115.9 

Net income per ADS (1 ADS : 40 common stock)

29,483.6  26,767.6  22,386.8  23,461.6  23,180.8 

Total Revenues
(in billions of Rupiah)

68,220

68,629 71,253

82,967

77,143

Consolidated Statements of Financial Position

(in billions of Rupiah)

Total Assets

Total Liabilities

Total equity attributable to owners of the parent 
company

127,951 

111,369 

103,054 

100,501 

97,931 

50,527 

44,391 

42,073 

44,086 

48,436 

60,542 

51,541 

47,510 

44,419 

38,562 

Net working capital

4,638

3,866 

(931)

(1,745)

(10,797)

Investment in other entities

304 

275 

235 

254 

151 

Capital Expenditures

(in billions of Rupiah)

Telkom

Telkomsel

Others Subsidiaries

Total

2009 2010 2011

2012

2013

 5,313 

 15,662

 3,923 

 4,040 

 4,202 

 3,623 

 5,652 

 10,656 

 8,472 

 8,197 

 12,673 

 2,576 

 1,929 

 831 

 836 

 24,898 

 17,272 

 14,603 

 12,651 

 19,161 

Total Assets
(in billions of Rupiah)

Consolidated Financial and Operational Ratios

100,501

103,054

97,931

111,369

127,951

Return on Asset (ROA) (%)1

 11.1 

 11.5 

 10.6 

 11.5 

 11.6 

Return on Equity (ROE) (%)2

 23.5 

 24.9 

 23.1 

 26.0 

 29.6 

Operating Profit Margin (%)3

Current Ratio (%)4

 33.6

 33.3 

 30.8 

 33.4 

 35.3 

 116.3 

 116.0 

 95.8 

 91.5 

 59.9 

Total Liabilities to Equity (%)5

 83.5 

 86.1 

 88.6 

 99.3 

 125.6 

Total Liabilities to Total Assets (%)6

 39.5 

 39.9 

 40.8 

 43.9 

 49.5 

2009 2010 2011

2012

2013

* As restated. See Note 2p to our Consolidated Financial Statements.

(1)	 ROA	is	calculated	as	profit	for	the	year	attributable	to	owners	of	the	parent	company	divided	by	total	

assets at year end December 31.

(2)	 ROE	is	calculated	as	profit	for	the	year	attributable	to	owners	of	the	parent	company	divided	by	total	

equity attributable to owners of the parent company at year end December 31.

(3)	 Operating	profit	margin	is	calculated	as	operating	profit	divided	by	revenues.
(4)  Current ratio is calculated as current liabilities divided by current liabilities at year end December 31.
(5)  Total liabilities to equity is calculated as total liabilities divided by total equity attributable to owners 

of the parent company at year end December 31.

(6)  Total liabilities to total assets is calculated as total liabilities divided by total assets at year end 

December 31.

Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

15

Revenues
(in billions of Rupiah)

Expenses
(in billions of Rupiah)

Operating profit
(in billions of Rupiah)

7.5%

82,967

77,143

68,220 68,629 71,253

6.8%

57,700

54,005

49,960

46,240

44,139

8.4%

27,846

25,698

24,081

22,937

21,958

2009 2010 2011

2012 2013

2009 2010 2011

2012 2013

2009 2010 2011

2012 2013

Adjusted EBITDA
(in billions of Rupiah)

Profit for the year
(in billions of Rupiah)

Net income per share
(Rupiah)

8.6%

43,626

40,154

38,056 37,549 36,822

10.5%

14,205

12,850

10.2%

147.4

133.8

11,399 11,537

10,966

115.9

117.3

111.9

2009 2010 2011

2012 2013

2009 2010 2011

2012 2013

2009 2010 2011

2012 2013

Assets
(in billions of Rupiah)

Liabilities 
(in billions of Rupiah)

14.9%

127,951

111,369

97,931 100,501 103,054

13.8%

48,436

50,527

44,086

42,073

44,391

Total equity attributable to owners of 
the parent company
(in billions of Rupiah)

17.5%

60,542

51,541

47,510

44,419

38,562

2009 2010 2011

2012 2013

2009 2010 2011

2012 2013

2009 2010 2011

2012 2013

16

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Operational Highlights

Broadband Subscribers

Fixed broadband (Speedy)

Mobile broadband (Flash)

Blackberry

Total Broadband Subscribers

Cellular Subscribers

Postpaid (kartuHalo)

Prepaid (simPATI, Kartu As)

Total Cellular Subscribers

Fixed Line Subscribers

Fixed wireline

Fixed wireless

Total Fixed Line Subscribers

Other Subscribers

Datacomm

Satellite transponder

Network

BTS

Customer Services

PlasaTelkom

Grapari

Mobile Grapari

TV) dan  Usee TV (teknologi OTT T

Unit

Years ended December 31,

2013

2012 

Changes  (%)

(000) subscribers

(000) subscribers

(000) subscribers

(000) subscribers

(000) subscribers

(000) subscribers

(000) subscribers

(000) subscribers

(000) subscribers

(000) subscribers

(000) Mbps

(000) MHz

unit

location

location

unit

 3,013 

 17,271 

 7,556 

 27,840 

 2,489 

 129,023 

 131,513 

 9,351 

 6,766 

 16,117 

 381,440

 3,007  

 2,341 

 11,039 

 5,764 

 19,144 

 2,149 

 122,997 

 125,146 

 8,946 

 17,870 

 26,816 

281,063

 2,650 

28.7 

 56.5 

 31.1 

 45.4 

15.8 

 4.9 

 5.1 

4.5 

 (62.1)

 (39.9)

 35.7

 13.5 

 75,579 

 60,011 

25.9

 572 

 86  

 268  

 572 

 85 

 - 

-

 1.2 

 - 

Broadband Subscribers
(in thousands)

Cellular Subscribers
(in thousands)

45.4%

5.1%

Speedy

Flash

Blackberry

kartuHalo

simPATI, kartu AS

17,271

11,039

7,556

5,764

3,013

2,341

129,024

122,997

2012 2013

2012 2013

2012 2013

2012 2013

2012 2013

2,149

2,489

 
 
 
 
 
 
Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

17

Other Subscribers
(in thousands)

BTS
(in thousands)

35.7%

13.5%

Datacom

Satelit transponder

381,440

281,063

25.9%

75,579

60,011

2,650

3,007

2012 2013

2012 2013

2012

2013

18

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Common Stock and Bond Highlights

Telkom Share Price and Trading Volume on the Indonesia Stock Exchange 2012-2013

Volume
(in million shares)

Volume

Price

500

400

300

200

100

0

First 
Quarter
2012

Second 
Quarter
2012

Third 
Quarter
2012

Fourth 
Quarter
2012

First 
Quarter
2013

Second 
Quarter
2013

Third 
Quarter
2013

Fourth 
Quarter
2013

Price
(Rp)

2,500

2,000

1,500

1,000

500

0

Telkom ADS Price and Trading Volume on the New York Stock Exchange 2012-2013

Volume
(in million shares)

Volume

Price

2.4

2.1

1.8

1.5

1.2

0.9

0.6

0.3

0.0

First 
Quarter
2012

Second 
Quarter
2012

Third 
Quarter
2012

Fourth 
Quarter
2012

First 
Quarter
2013

Second 
Quarter
2013

Third 
Quarter
2013

Fourth 
Quarter
2013

Price
(US$)

50

40

30

20

10

0

Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

19

Trade Price and Volume

The table below shows the high, low, closing quoted prices, trading volume, outstanding shares and market capitalization for our common 

stock on the IDX during the periods indicated.

Table Trade Price and Volume

Calendar Year

High

Low

Closing 

Price per Share of Common Stock

(in Rupiah)

Volume 

(shares)

Market

Outstanding Shares

Capitalization

(Rp billion)

2009

2010 

2011

2012

First Quarter

Second Quarter

Third Quarter

Fourth Quarter

2013

First Quarter

Second Quarter

Third Quarter

Fourth Quarter

September

October

November

December

2014

January

February

2,070 

1,960 

1,610 

1,990 

1,430 

1,740 

1,970 

1,990 

2,580 

2,230 

2,580 

2,450 

2,375 

2,450 

2,375 

2,350 

2,200 

2,275 

2,420 

1,150 

1,390 

1,320 

1,330 

1,330 

1,400 

1,590 

1,730 

1,760 

1,760 

1,900 

1,950 

1,980 

1,950 

2,100 

2,025 

1,980 

2,060 

2,170 

1,890 

1,590 

1,410 

1,810 

1,400 

1,630 

1,890 

1,810 

2,150 

2,200 

2,250 

2,100 

2,150 

2,100 

2,350 

2,175 

2,150 

2,275 

2,325 

20,872,067,500 

98,347,123,900 

28,539,250,000 

98,347,123,900 

22,207,895,000 

96,931,696,600 

23,002,802,500 

95,745,344,100 

5,197,855,000 

96,096,969,100 

6,934,820,000 

95,921,374,100 

5,100,152,500 

95,767,844,100 

5,769,975,000 

95,745,344,100 

27,839,305,000 

97,100,853,600 

5,993,025,000 

95,745,344,100 

8,265,647,500 

96,044,401,100 

7,206,438,500 

97,100,853,600 

6,374,194,000 

97,100,853,600 

2,644,068,500 

97,100,853,600 

2,019,709,500 

97,100,853,600 

2,055,114,500 

97,100,853,600 

2,299,370,000 

97,100,853,600 

1,758,433,800 

97,100,853,600 

2,015,617,700 

97,100,853,600 

190,512 

160,272 

142,128 

182,448 

141,120 

164,304 

190,512 

182,448 

216,720 

221,760 

226,800 

211,680 

216,720 

211,680 

236,880 

219,240 

216,720 

229,320 

234,360 

(1)  We conducted a two for one split of our common stock from a nominal value of Rp500 per share to Rp250 per share as resolved by the AGMS on July 30, 

2004,	effective	October	1,	2004.

(2)	 We	conducted	a	five	for	one	split	of	our	common	stock	from	a	nominal	value	of	Rp250	per	share	to	Rp50	per	share	as	resolved	by	the	AGMS	on	April	19,	2013,	

effective	September	2,	2013.	

(3)	 The	price	per	share	of	the	common	stock	reflects	this	two	splits	above	for	all	periods	shown.
(4)   Market capitalization is multiplying between the share price and issued and fully paid shares which is 100,799,996,400 shares.

Telkom Share Price and Market Capitalization on the Indonesia Stock Exchange 2012-2013

Price
(Rp)

2,500

2,000

1,500

1,000

500

0

Market Capitalization

Price

Market Capitalization
(in billions of Rupiah)

First 
Quarter
2012

Second 
Quarter
2012

Third 
Quarter
2012

Fourth 
Quarter
2012

First 
Quarter
2013

Second 
Quarter
2013

Third 
Quarter
2013

Fourth 
Quarter
2013

250

200

150

100

50

0

 
 
 
 
 
 
20

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

On December 30, 2013, the last day of trading on the IDX in 2013, the closing price for our common stock was Rp2.150,0 

per share.

The high, low, closing prices and trading volume for our ADSs on the NYSE and the LSE for the periods indicated are 

shown	in	the	table	below.	Trading	in	ADSs	is	effected	“off	exchange”	on	the	LSE.	Under	LSE	rules,	off	exchange	trading	

means that transactions are carried out on other exchanges and once the transaction has taken place, it is reported to the 

LSE.

Table of Telkom's Stock Price and Trading Volume on the NYSE and LSE

Calendar Year

High

Low

Closing

Price per ADS (NYSE)

(in US Dollars)

Volume

(in ADS)

Price per ADS (LSE)

High

Low

Closing

(in US Dollars)

Volume

(in ADS)

2009

2010

2011

2012

First Quarter

Second Quarter

Third Quarter

Fourth Quarter

2013

First Quarter

Second Quarter

Third Quarter

Fourth Quarter

September

October

November

December

2014

January

February

 41.55 

 43.80 

 36.96 

 41.14 

 31.69 

 37.00 

 41.14 

 41.00 

 50.61 

 45.32 

 50.61 

 47.20 

 41.69 

 42.39 

 41.69 

 40.90 

 40.86 

 37.49 

40.53 

 20.19 

 30.33 

 30.29 

 29.26 

 29.26 

 30.38 

 34.28 

 36.00 

 33.75 

 36.17 

 38.75 

 34.54 

 33.75 

 34.54 

 36.95 

 34.70 

 33.75 

 33.91 

35.19 

 39.95 

 67,767,999 

 35.65 

 69,803,576 

 30.74 

 69,279,100 

 36.95 

 88,190,589 

 30.36 

 19,265,880 

 34.83 

 32,660,280 

 38.93 

 19,696,121 

 36.95 

 16,568,308 

 35.85 

 67,061,105 

 45.08 

 13,876,752 

 42.74 

 15,688,290 

 36.31 

 18,713,653 

 35.85 

 18,782,410 

36.31

 40.76 

 36.54 

 35.85 

 6,791,001 

 5,975,745 

 5,866,608 

 12,697,081 

 36.27 

39.23 

 5,498,292 

5,149,305 

 40.76 

 42.00 

 35.89 

 40.12 

 31.04 

 36.64 

 39.78 

 40.12 

 50.59 

 45.83 

 50.59 

 47.44 

 41.69 

 42.10 

 41.69 

 40.95 

 37.38 

 37.26 

38.06 

 25.67 

 30.76 

 21.02 

 30.24 

 30.24 

 30.40 

 34.30 

 36.50 

 33.44 

 37.06 

 39.31 

 35.62 

 33.44 

 35.62 

 37.29 

 34.43 

 33.44 

 33.83 

35.98 

 41.02 

 34.91 

 3,757 

 19,673 

 30.50 

 1,406,292 

 36.50 

 30.95 

 33.70 

 39.10 

 36.50 

 746,278 

 236,546 

 293,809 

 88,412 

 127,511 

 35.33 

 6,579,103 

 45.28 

 12,819 

 45.34 

 6,465,258 

 36.27 

 35.33 

 36.27 

 41.69 

 36.36 

 35.33 

 37.36 

38.06 

 79,240 

 21,786 

 44,011 

 20,830 

 - 

 956 

 - 

 - 

On December 31, 2013, the last day of trading on the NYSE and LSE in 2013, the closing price for one Telkom ADS was 

US$35.85 and US$35.33 respectively.

 
 
 
 
 
 
 
 
 
 
Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

21

 Table Telkom's Bond

Bond

Out 
standing 
(Rp million)

Issuance 
Date

Maturity 
Date

Term 
(Year)

Interest 
Rate

Underwriter

Trustee

Rating

Obligasi II Telkom 
2010 Seri A

Obligasi II Telkom 
2010 Seri B

1,005,000  June 25, 2010 July 6, 2015

5 

9.6% PT Bahana Securities 

PT Danareksa Sekuritas 
PT Mandiri Sekuritas

1,995,000  June 25, 2010 July 6, 2020

10 

10.2% PT Bahana Securities 

PT Danareksa Sekuritas 
PT Mandiri Sekuritas

PT CIMB 
Niaga Tbk

PT CIMB 
Niaga Tbk

idAAA

idAAA

22

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

01

03

05

02

04

06

Event Highlights

01 January
Opening the GSM/3G cellular 
services in Dili, Timor Leste, with 
Telkomcel as brandname.

02 February
Launched  Community Service 
Contact Center 110 (toll-free 
calls) as a synergy with the 
National Police, for the reporting 
of accidents and criminal acts.

03 March
Cooperation agreement with 
the Provincial Government 
of Yogyakarta to support the 
“Yogyakarta Digital Government 
Services” program and the 
“Yogya Cyber City” program in 
which installed Indonesia Wi-Fi 
in Yogyakarta.

04 April
The Annual General Meeting 
of Shareholders was held on 
April 19, 2013, which among 
other agendas approved the 
appointment of Gatot Trihargo 
as Commissioner.

05 May
a.  Launched “Digitally 

Connecting Indonesia”, a 
cooperation program with 
Intel Corporation, US, through 
the provision of low cost 
access to technology and 
internet.

b.  Ground breaking installation 
of Maluku Cable System 
(“MCS”) marine cable. MCS 
is a part in the program 
for constructing Sistem 
Komunikasi Kabel Laut 
(“SKKL”) Sulawesi Maluku 
Papua Cable System 
(“SMPCS”). SMPCS is the 
continuation of the Palapa 
Ring toward Indonesia Digital 
Network (“IDN”).

06 June
Strengthen a cooperative 
agreement with Garuda Indonesia 
in providing services network 
and supporting infrastructure 
for the development of Garuda 
Indonesia contact center services 
through our subsidiary PT 
Infomedia Nusantara.

07 July
We won an international 
tender for the management of 
Myanmar’s international network 
via Mumbai, India, as part of 
the modernization program 
of Myanmar’s Information & 
Communication Technology 
(“ICT”) infrastructure.

08 August
a.  Opening of the overseas 

branch of Telin in Malaysia, 
which provide the mobile 
virtual network operator 
(“MVNO”) by selling the Kartu 
As 2in1 from Telkomsel.
b.  Telkom Indonesia logo 

refresh using red, white, 
black and grey colors in the 
logo, representing a spirit 
of optimism and courage 
in the face of challenges, 
delivering the best for the 
nation, determination and also 
technology.

Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

23

07

09

11

08

10

12

09 September
a.  Launched the One Million 

Speedy Instan Card Indonesia 
Digital School (Spin-Card 
IndiSchool) program in 
support of education in 
Indonesia through the 
provision of low cost 
broadband internet access to 
school community.

b.  A cellular service trial for 
4G Long Term Evolution 
(“LTE”) technology in order 
to	support	the	Asia	Pacific	
Economic Cooperation 
(“APEC”) which will be held in 
October in Bali.

10 October
a.  The Board of Company 

conducted the closing bell 
ceremony on the trading 
floor	of	the	New	York	
Stock Exchange (NYSE) on 
Thursday, October 31, 2013, 
also marks as 18 years Telkom 
listing in NYSE.

b.  ICT infrastructure support in 

the APEC 2013 event was held 
in Bali, on 1-8 October 2013, 
and became the Host Sponsor 
APEC CEO’s Summit 2013.
c.  Business cooperation with 

Garuda Indonesia to provide 
internet access service 
through Wi-Fi technology in 
Garuda Boeing 777-300ER 
and Airbus 330-200 and 300.

11 November
a.  Introduced the Assessment 

Center Indonesia services by 
State Minister of State-Owned 
Enterprises Dahlan Iskan as 
our contribution for better HR 
management in Indonesia.
b.	 Ground	Breaking	for	fiber	

optic venture in Papua named 
the Papua Cable System 
(“PCS”). PCS also embodies 
our	firm	commitment	to	
facilitate connectivity in areas 
of Eastern Indonesia.

12 December
a.  Supports the national 

education project through our 
participation in the National 
State University Entrance 
Examination (“SNMPTN”) 
and the Joint State University 
Entrance Examination 
(“SBMPTN”) in 2014 as part 
of our Mega commitment 
“Telkom Indonesia for 
Indonesian Education”. 
b.  Trusted to support the 

telecommunication facilities in 
the meeting of the Ministerial 
Conference of the World 
Trade Organization (“WTO 
KTM”) IX in Bali.

24

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

01

03

05

02

04

06

Awards

01 January
a.  Arief Yahya, President Director, is 
nominated as “The Amazing Star: 
Men’s Obsession 9 Tough CEOs” 
by Men’s Obsession Magazine.
b.  We received three awards in Bali 
Service Excellence Award 2013 
organized by MarkPlus Insight for 
Speedy (internet provider fixed 
broadband category), Telkomsel 
(GSM operator category) 
and Flash (internet wireless 
broadband category).

03 March
a.  The award for “Excellent Service 
Performance” for our Contact 
Center in the Contact Center 
Service Excellence Award 2013 
organized by Care Center for 
Customer Satisfaction and 
Loyalty.

b.  Speedy and Flexi received “Gold 
Brand Champion” awards in 
the Indonesia Brand Champion 
Award 2013 organized from 
MarkPlus Insight.

02 February
a.  Speedy service is nominated as 
“Best Internet Service Provider 
(ISP) in Indonesia 2012” from 
Chip Magazine in Chip Award 
2013.

b.  Arief Yahya, President Director, is 
one of the 19 CEOs of Indonesia’s 
large companies named as 
“Indonesia Most Admired CEO 
2013” from Warta Ekonomi 
Magazine.

04 April
Arief Yahya, President Director, 
nominated as “Innovative CEO for 
Nation” by Gatra Magazine.

05 May
“Diamond” award in the Cellular 
telecommunication CDMA category 
for Plasa Telkom in the Service 
Quality Award 2013 organized by 
Service Excellence Magazine.

06 June
a.  “Best of Asia” award in the 
category Asia’s icon on 
corporate governance in the 
Corporate Governance Asia 
Annual Recognition Award 
2013 organized by Corporate 
Governance Asia Magazine.
b.  “The Best Product Innovation 
of  Infrastructure Sector” 
for IndiFinance, “The Best 
Technology” for Indigo and 
“The Best Corporate Innovation 
Culture & Management” awards, 
in the BUMN Innovation Award 
2013 organized by the Ministry of 
SOE.

c.  Award as “Best Corporate 

Image” in telecommunication 
category and as “Corporate 
Image Excellent” internet 
provider category in Indonesia’s 
Most Admired Companies 
(“IMAC”) 2013 organized by 
Bloomberg Businessweek 
Indonesia Magazine and Frontier 
Consulting Group.

Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

25

07

09

11

08

10

12

07 July
a.  Awards in several categories, 
including “The Best Managed 
Company”, “The Best CEO” and 
“The Best CFO” in the Finance 
Asia Best Companies Award 
2013 organized by Finance Asia 
Magazine.

b.  Award as “Winner” in the 

Indonesian MAKE (Most Admired 
Knowledge Enterprise) Award 
2013 from Dunamis Organization 
Services.

c.  Award as “Best of the Best 

Service Provider of the Year” and 
“Best Wireless service Provider of 
the Year”, in the Asia Pacific ICT 
Award 2013 from Frost & Sullivan.

08 August
“The Best BUMN on Marketing 2013” 
and “The Best CMO” awards in the 
BUMN Marketing Day 2013 from the 
Ministry for SOE.

09 September
“Best CEO of the Year” award for 
Arief Yahya, President Director, in 
the Anugerah Business Review 2013 
from Business Review magazine.

10 October
a.  Award as “The World’s Biggest 
Public Companies” in Forbes 
Global 2000 organized by 
Forbes Magazine.

b.  “Second Place Rank” in the SOE 
Non Financial Listed category 
in the Annual Report Award 
(“ARA”) 2012 competition.

11 November
a.  Award as “ Best Company in 

Telecomunication Undustry” in 
the Economic Challenges Award 
2013 from Metro TV.

b.  Award as “Best Contact Center 

of the Year 2013” in the APCCAL 
Expo 2013 organized by the 
Asia Pacific Contact Center 
Association Leaders (“APCCAL”) 
held in Seoul, South.

12 December
a.  Awards in Indonesia Human 

Capital Study 2013 organized 
by Dunamis Human Capital and 
Business Review, with the highest 
accolades as “aThe Best for CEO 
Commitment” and “The Best for 
All Criteria”.

b.  Award as “The Best” in the SOE 
Award 2013 organized by SOEs 
Track Magazine, SOE Ministry and 
PPM Management for category of  
best competitive infrastructure, best 
implementation of competitive open 
SOEs good corporate governance 
and best competitive CEO SOE 
2013.

c.  Award as ” Telecom Service 

Provider of the Year” and “Data 
Communication Service Provider 
of the Year” in the 2013 Frost & 
Sullivan Indonesia Excellence award 
organized by Frost & Sullivan.
d.  Awards as “Indonesia Marketing 

Champion 2013” and “Marketer of 
the Year 2013” for CEO, Arief Yahya, 
from MarkPlus Inc.

e.  Award as “Indonesia Most Trusted 
Companies” from The Indonesian 
Institute for Corporate Governance 
(IICG) and also the “Indonesia 
Trusted Company” award from SWA 
Magazine.

f.  Award as” Best Sustainability 
Reporting Award 2012” in the 
Industry category in the annual 
Sustainability Reporting Award 
(SRA) competition organized by the 
National Center for Sustainability 
Reporting (“NCSR”).

26

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

01

02

03

04

05

06

Certification
01
ISO 9001:2008 Certification
Issued to PT Finnet, our indirect 
subsidiary by DQS GmbH in 2012. 
Valid until 2015.

02
Customer Center of 
Expertise Certification
Issued by SAP, in 2012. Valid until 
2013

03
AS/NZS ISO 9001:2008 
Certification
Issued to PT Administrasi Medika 
(“AdMedika”), our indirect 
subsidiary, by Verification New 
Zealand Limited, in 2012. Valid 
until 2015.

04
ISO 9001:2008 
Certification
Issued to PT Dayamitra 
Telekomunikasi (“Mitratel”), our 
subsidiary by United Register 
for System (“URS”) in 2013. Valid 
until 2016.

05
ISO/IEC 27001:2005 
Certification
Issued to PT Finnet, our indirect 
subsidiary by DQS Gmbh, in 2012. 
Valid until 2015.

06
ISO 9001:2008 
Certification
Issued to West Consumer Service  
Division, by TUV Rheinland Cert 
GmbH in 2011. Valid until 2013.

Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

27

07

08

09

10

11

12

07
ISO 9001:2008  
Certification
Issued to Business Service 
Division by TUV Rheinland Cert 
GmbH in 2013. Valid until 2016.

08 
ISO 9001:2008 
Certification
Issued to Tbk. Telkom Flexi 
Division, by TUV Rheindland Cert 
GmbH in 2011. Valid until 2014. 

09
ISO 9001:2008 
Certification
Issued to PT Telkom Akses, our 
subsidiary, by TUV Rheinland 
Cert GmbH in 2013. Valid until 
2016

10 
ISO/IEC 27001:2005 
Certification
Issued to Infratel Division M Floor 
and Access Division 7th Floor 
Graha Citra Caraka Building, 
by TUV Rheinland Japan Ltd.  
in 2012. Valid until 2015

11
ISO 9001:2008 
Certification
Issued to Enterprise Service 
Division by TUV Rheindland Cert 
GmbH in 2011. Valid until 2014. 

12
The Second Phase of IPv6 
Certificate: Connectivity to 
Corporate Customers From 
Any Segment of Its Services
Awarded by Ministry of 
Communication and Information in 
2013, to Infratel Division . Issued by 
SAP, in 2012. Valid until 2013.

28
28

2013 Annual Report
2013 Annual Report
PT Telekomunikasi Indonesia, Tbk
PT Telekomunikasi Indonesia, Tbk

Preface
Preface

Highlights
Highlights

Management 
Management 
Report
Report

Business 
Business 
Overview
Overview

Management’s 
Management’s 
Discussion & Analysis 
Discussion & Analysis 

Corporate 
Governance
Governance

Social & 
Social & 
Environmental 
Environmental 
Responsibility
Responsibility

Company 
Company 
Profile
Profile

Additional 
Additional 
Information 
Information 
(For ADR 
(For ADR 
Shareholders)
Shareholders)

Appendices
Appendices

2013 Annual Report
2013 Annual Report
PT Telekomunikasi Indonesia, Tbk
PT Telekomunikasi Indonesia, Tbk

29
29

Important point of Board of Commissioner supervisory in 2013

-  Supervisory function through the Board committees comprising of Audit 

Committee, Nomination and Remuneration Committee, and Risk and Planning 
Evaluation and Monitoring Committee.

-  One of the achievement that applauds was the consistency of the Directors in 
focusing on the consolidation of different subsidiaries and business units at 
Telkom, to move ahead in matching steps under a shared vision.

-  The quality of the practice of Good Corporate Governance (“GCG”) at Telkom.

Report From  
The President Commissioner

Jusman Syafii Djamal
President Commissioner

30

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Esteemed Shareholders,

to undertake in creating new 

strength and form since its 

growth opportunities, Telkom 

initiation in 2009. Back then, 

Telkom records another year 

is on the right track to deliver 

Telkom started to diversify 

of excellent results in 2013, 

sustained and increased value 

into the telecommunications, 

sustaining fine achievements 

to shareholders in the years to 

information, media and 

in business growth and 

come.

financial performance that 

edutainment, and services, or 

what we call the TIMES business 

were accomplished the year 

In the last two to three years, 

portfolio. The fundamental 

before. Along with strategic 

the strategic transformation 

transformation reflects 

initiatives that we continue 

of Telkom has gained in 

ongoing developments in the 

Left to Right:

Johnny Swandi Sjam
Independent Commissioner

Parikesit Suprapto
Commissioner

Hadiyanto
Commissioner

Jusman Syafii Djamal
President Commissioner

Gatot Trihargo
Commissioner

Virano Gazi Nasution
Independent Commissioner

Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

31

telecommunications sector 

or technological capability. 

All various elements in Telkom's 

driven by rapid changes and 

Within the Telkom Group, 

transformational agenda 

progress in information and 

the transformation promotes 

have been built by stages in 

communication technology.

inorganic growth through 

a consistent and sustained 

The transformation serves to 

including through the synergy 

evident on Telkom’s excellent 

unlock Telkom's potentials by 

or alliance with industry players, 

achievements in 2013.

development of new businesses, 

manner. The results are 

eliminating existing constraints 

in addition to organic growth 

in terms of organization 

through increased internal 

structure, corporate culture, 

productivity and efficiency.

32

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

All various elements 

in Telkom's 

transformational 

agenda have been 

built by stages in a

consistent and 

sustained manner.

Board Assessment on the 
Performance of Directors
The Board of Commissioners 

applauds the consistency 

of the Directors in focusing 

on the principle of "first 

thing first". In this case, the 

consolidation of different 

subsidiaries and business units 

at Telkom, to move ahead in 

matching steps under a shared 

significantly to the increase in 

function through the Board 

our revenues and bottom line 

committees comprising of 

for the year.

Audit Committee, Nomination 

and Remuneration Committee, 

The Board of Directors has 

and Risk and Planning 

also shown promptness and 

Evaluation and Monitoring 

diligence in the realignment of 

Committee. Overall, these 

business portfolio, promoting 

Board committees have 

higher growth in subsidiaries 

exercised their functions 

through adoption of business 

satisfactorily in accordance 

models well-suited to the 

with their respective areas of 

overall direction of Telkom's 

responsibilities.

long-term growth strategy. The 

development of broadband 

Excellent communications 

infrastructure through the 

and interactions between 

Indonesia Digital Network 

the Directors and the Board 

("IDN") project also progresses 

of Commissioners is shown 

on track. Meanwhile, the size 

during joint meetings between 

and distribution of Telkom's 

the two boards, which were 

capital expenditure continue 

regularly held at least once 

to reflect our commitment in 

a month throughout 2013. 

investment on communication 

Through these interactions, 

infrastructure as the basis of 

the Board of Commissioners 

vision. The so-called Board of 

business growth.

especially notes that 

business plans at Telkom 

Executive of Telkom Group has 

been influential in promoting 

synergy in the Group in terms 

of alignment of strategies 

and business development 

planning. The result is higher 

efficiency and productivity in 

the utilization of the Group's 

to higher business growth and 

improved EBITDA.

This is manifested, for example, 

in the successful execution of 

one of the main programs of 

The Board of Commissioners 

have been developed after 

supports the strategic 

conducting careful scrutiny 

initiative of the Directors 

of all relevant aspects. 

with regard to international 

Decision-making processes, 

expansion, which should be 

and the implementation 

pursued along with proven 

of these decisions, have 

opportunities in the domestic 

been undertaken in a 

Supervision by the Board 
of Commissioners
The Board of Commissioners 

prudent manner, and in 

strict adherence to clearly 

established mechanism and 

procedures. This reflects well, 

inter alia, on the quality of the 

was closely involved with 

practice of Good Corporate 

developments at Telkom 

Governance ("GCG") at 

assets and resources, leading 

market.

the Directors, namely support 

throughout 2013, in its 

Telkom. We believe that this 

of our cellular business. In 

2013, Telkomsel, the cellular 

business arm of Telkom, has 

once more shown a  double-

digit growth, contributing 

capacity as supervisory 

will be to our advantage as 

body for the management of 

Telkom continues to grow and 

the Company. In addition to 

effectively compete with the 

internal meetings of the Board, 

best players in the industry, 

we discharge our supervisory 

both at regional and global 

levels.

Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

33

Thus far, Telkom 

has successfully 

transformed itself 

into a dynamic player 

in one of the most 

competitive industries.

The Outlook on Our 
Business
Thus far, Telkom has 

successfully transformed 

itself into a dynamic player in 

one of the most competitive 

industries. Moving into 2014, 

the Board of Commissioners 

has reviewed the work 

programs prepared by the 

Directors. In our opinion, 

the work programs and the 

applauds the initiatives of 

members, is deemed necessary 

the Directors concerning 

to maintain and strengthen 

human capital development 

the Board's performance in 

at Telkom, especially efforts 

anticipation of increased work 

on developing science and 

loads in line with expected 

technology-competent human 

growth of Telkom and Telkom 

capital that are capable of 

Group going forward.

competing at a global level.

This is a critical issue for 

Telkom, and thus the theme 

Appreciation to 
Stakeholders
On behalf of the Board of 

of our Annual Report 2013, 

Commissioners, I would like 

"Creating Global Talents and 

to congratulate the Directors 

Opportunities" is deemed 

and staff at Telkom for their 

appropriate. The time will 

excellent achievements in 2013, 

come when our global talents 

along with my appreciation 

will prove to be a source 

for their dedicated hard work 

of business innovations, 

over the years. The Board of 

spearheading the creation 

Commissioners also extends 

of new opportunities on 

the highest appreciation to the 

the global level to ensure 

shareholders, loyal customers 

sustainable growth in the 

and all our other stakeholders, 

targets set for 2014 represent 

future.

a realistic indication of Telkom 

potentials to grow and develop 

in the long run, along the 

lines set out in its Corporate 

Strategic Scenario.

Changes in the Board
I would like to take this 

for their vote of confidence 

and steady support to Telkom. 

Your continuing vote of 

confidence and support do 

opportunity to welcome 

motivate all of us at Telkom 

Gatot Trihargo, the Deputy 

and the Telkom Group to 

of Business Services at the 

strive even harder for higher 

The Board of Commissioners 

Ministry of SOE, who was 

achievements.

would like to remind the 

Directors to be cognizant 

of regulatory aspect of the 

appointed to the Board of 

Commissioners of Telkom at 

the Annual General Meeting 

domestic telecommunications 

industry in the formulation of 

of Shareholders of Telkom on 

April 19, 2013. The appointment 

the company’s business plans 

of an additional Board 

and strategies. Aside from that, 

member, making a total of six 

Jusman Syafii Djamal
President Commissioner 

the Board of Commissioners 

34
34

2013 Annual Report
2013 Annual Report
PT Telekomunikasi Indonesia, Tbk
PT Telekomunikasi Indonesia, Tbk

Preface
Preface

Highlights
Highlights

Management 
Management 
Report
Report

Business 
Business 
Overview
Overview

Management’s 
Management’s 
Discussion & Analysis 
Discussion & Analysis 

Corporate 
Governance
Governance

Social & 
Social & 
Environmental 
Environmental 
Responsibility
Responsibility

Company 
Company 
Profile
Profile

Additional 
Additional 
Information 
Information 
(For ADR 
(For ADR 
Shareholders)
Shareholders)

Appendices
Appendices

2013 Annual Report
2013 Annual Report
PT Telekomunikasi Indonesia, Tbk
PT Telekomunikasi Indonesia, Tbk

35
35

We succeeded in maintaining our growth performance in 
2013 above industry average.

-  Financial performance above the targets set out in the Company’s Budget 

Plan.

-  Named as “the Most Trusted Company” for the fifth time in a row in the 

Corporate Governance Perception Index survey. 

-  Quite optimistic about the business prospects in 2014 as we have established 

major programs same as in 2013.

Report From  
The President Director

Arief Yahya
President Director

36

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Estemeed Shareholders,

During the year, we continue to 

initiatives in expanding broadband 

allocate our resources, including 

penetration. IDN contains the 

In line with the expectations of 

the largest portion of our capital 

following elements: id-Access (direct 

shareholders, we recorded another 

expenditures, to strengthen the 

to the home broadband access); 

year of encouraging achievements 

performance of our cellular business 

id-Ring	(fiber	optics	backbone	

in 2013 following our satisfactory 

under Telkomsel, our subsidiary. 

infrastructure); and id-Con (ICT-based 

performance of the year before. 

Historically, Telkomsel is the largest 

convergence services as new sources 

Consistent and successful execution 

contributor to our consolidated 

of revenue going forward).  

of our strategic work programs during 

revenues. With improved synergy 

the last couple of years has resulted in 

within the Telkom Group, Telkomsel 

We also focused on international 

strengthened business fundamentals 

was able to maintain excellent 

expansion initiatives in 2013, targeting 

for Telkom to maintain and sustain 

performance in 2013, posting triple 

footholds in 10 countries by 2015. 

growth over the long term. 

double-digit growth in terms of 

Initiatives in international expansion 

The strengthened fundamentals are 

our growth momentum. As room 

reflected	on	our	performance	at	the	

The Indonesia Digital Network 

for growth in the domestic market 

Indonesia Stock Exchange ("IDX") 

("IDN") 2015 program represents our 

becomes smaller, the search for new 

revenues,	EBITDA	and	profitability.

are essential if we are to maintain 

during 2013, where prices of Telkom's 

shares showed a steady and upward 

trend exceeding the performance 

of the industry index. Our market 

capitalization grew by 18.8% to 

Rp216.7 trillion, the fourth largest at 

IDX by the end of the year. 

Strategic Directions in 2013 
We have consistently pursued our 

growth strategy on the principle 

of	'first	thing	first'.	We	do	this	by	

focusing the resources of Telkom 

Group on business segments that 

showed either a strong performance 

or an excellent future growth 

potential. In 2013, our main work 

programs are (i) strengthening the 

performance of cellular business, (ii) 

extending broadband penetration 

in Indonesia, and (iii) engaging in 

international expansion. 

Left to Right:

Honesti Basyir
Director of Finance

Arief Yahya
President Director

Indra Utoyo
Director of Innovation & 
Strategic Portfolio

Rizkan Chandra
Director of Network IT & 
Solution

Sukardi Silalahi
Director of Consumer 
Service

Priyantono Rudito
Director of Human Capital 
Management

Muhammad Awaluddin
Director of Enterprise & 
Business Service

Ririek Adriansyah
Director of Wholesale & 
International Service

Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

37

outlets of growth overseas become 

has developed the Global Talent 

allocated approximately 20% of 

necessary. In addition, international 

Program ("GTP") in order to equip 

our human capital budget towards 

expansion represents a strategy to 

our employees with the necessary 

creating this 'center of excellence'. 

diversify our business risks, in view 

capabilities in managing business in a 

Our	strategic	vehicle	to	fulfill	this	

of the rapid developments and 

global environment. 

continuing convergence of the TIMES 

objective is Telkom Corporate 

University, whereby we strive to 

industry that has increasingly become 

The GTP initiative, in turn, is part of 

improve our advantages in leadership, 

borderless. 

our consistent endeavor within the 

competences, and global standard 

last couple of years in developing 

certifications.	

More importantly, international 

our human capital as a center of 

expansion	is	also	a	very	effective	

excellence.	This	is	our	first	and	

method by which to improve the 

foremost strategic initiative that will 

Company Performance in 2013 
By	fine-tuning	our	focus	on	business	

competences of our human capital. 

be key to winning the competition 

segments that demonstrated strong 

This is especially true in regard the 

and ensuring our sustained 

growth, we succeeded in maintaining 

inevitable competition with global 

existence into the future. True to our 

our growth performance in 2013 

players in the industry. Thus, Telkom 

commitment, we have consistently 

above industry average.  

38

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

In	terms	of	financial	results,	we	

recorded an increase of 7.5% in 

consolidated revenues to Rp83 

to 24,993 employees of the 

The excellent performance and 

Telkom Group in the Employee 

achievements of the Telkom Group 

Stock Option Program 

have been recognized by domestic 

trillion in 2013. Revenues from cellular 

("ESOP").

and international institutions alike. 

voice and from data, internet & IT 

b.  On July 30, 2013, a total of 

Among the various awards that we 

services contributed 38.7% and 38.2%, 

211.0 million shares in the 

received were:

respectively, to total consolidated 

treasury stock acquired in 

1.  Asia’s Icon on Corporate 

revenues. EBITDA, meanwhile, grew 

the share buy-back program 

Governance in Corporate 

by	8.6%	over	last	year's	figure	and	

Phase I year 2007 were sold 

Governance Asia Annual 

amounted to Rp43.6 trillion, with 

to market through a private 

Recognition Award 2013 in Manila, 

a relatively stable EBITDA margin 

placement. 

Philipina. 

of 52.5%. Net income improved by 

2.  We undertook a 1:5 stock split 

2.  The Best CEO, The Best CFO and 

10.5% from Rp12.9 trillion in 2012 to 

corporate action on September 

3rd Asia Best Managed Company 

Rp14.2 trillion in 2013. Our bottom line 

2, 2013, to improve the trading 

from Finance Asia in Hong Kong.

represents a return on assets ("ROA") 

liquidity of our shares at the 

3.  Best of The Best Service Provider 

of 11.1% and a return on equity ("ROE") 

Indonesia Stock Exchange. 

of the Year fro Telkom and Best 

of 23.5% in 2013, compared with 

3.  Telkom Corporate University 

Wireless Service Provider of the 

11.5% and 24.9%, respectively, in the 

recorded a total of 1,010 

Year	for	Telkomsel	in	Asia	Pacific	

previous year.

employees participating in the 

ICT Award 2013.

GTP and 1,471 employees receiving 

4.	 Certification	of	premium	ethernet	

We also continue to maintain 

international standard professional 

MEF-CE 2.0 from Metro Ethernet 

adequate levels of capital 

certifications.		

Forum	(MEF).	Telkom	is	the	first	

expenditures to support future 

4. 

In the interest of business portfolio 

provider of ethernet services in 

growth. Total capital expenditures 

realignment, we reduced our 

Indonesia, the fourth in Asia, and 

in 2013 amounted to Rp24.9 trillion, 

majority shareholding at Indonua 

the thirteenth in the world. 

constituting 30% of total consolidated 

Telemedia, a subsidiary in the 

5.  The Best Provider and The Best 

revenues in that year, and an increase 

media business, and acquired 

Data Communication of The Year 

of 44.2% over our spent in the 

majority share ownership at 

from Frost & Sullivan. Telkomsel 

previous year. The largest portion, at 

Patrakom, a subsidiary in VSAT for 

also recognized as The Best 

35.2% of total capital expenditures, 

marine broadband business. We 

Mobile Provider of The Year and 

was allocated for the expansion of 

also established PT Metra Digital 

The Best Mobile Broadband 

radio access network in our cellular 

Media as a sub-holding company 

Service of The Year.

business. The remaining budget was 

to develop new business models 

mainly spent for the expansion of 

for our subsidiaries in the digital 

Meanwhile, among domestic 

broadband access and infrastructure 

media business. 

recognitions were:

as well as for business development 

5.  A re-mapping of the structure of 

1.  The Amazing Star, Men’s 

of subsidiaries in Telkom Group in the 

Area	Telecommunication	Office	

Obsession 9 Tough CEO from 

tower business, IT and media business, 

(Kandatel) giving full authority 

Men’s Obsession magazine. 

and for international expansion. 

on operational activities in the 

The award are given to CEOs 

Other noteworthy developments and 

benefits	in	faster	execution	of	

integrity, dedication, and 

achievements in 2013 include:

work programs as well as in cost 

loyality in developing business 

1. 

In accordance with the resolution 

leadership.

and contributing to national 

respective areas, with expected 

with achievement, capacity, 

of the GMS in 2013 concerning 

6.  Of the 10 countries initially 

development	efforts.

changes in the planned utilization 

targeted in our international 

2.  The Best Product Innovation 

of treasury stocks acquired in the 

expansion program, we have 

of Infrastructure Sector for 

share buy-back program phase 

successfully secured footholds 

INDIFINANCE, The Best 

I - IV, we have completed the 

in 7 countries or areas, namely 

Technology Innovation of 

following approved programs, 

Singapore, Hong Kong - Macau, 

Infrastructure Sector for Indigo 

namely:

Timor Leste, Australia, Myanmar, 

and the highest recognition for 

a.  On May 31, 2013, a total of 59.8 

Malaysia, and the United States.

innovation, The Best Corporate 

million shares in the treasury 

Innovation Culture & Management, 

stock acquired in the share 

We are indeed grateful that we have 

in BUMN Innovation Award.

buy-back program Phase III 

been able to rise above challenges 

year 2009 were transferred 

and achieve excellent results. 

Corporate 
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Profile

Additional 
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Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

39

3.  Best of The Best for the corporate 

consecutively that we received in the 

and Best	Chief	Marketing	Officer 

Corporate Governance Perception 

Business Prospects in 2014 
Looking back on our performance 

for Telkom EBIS Director in BUMN 

Index survey by the Indonesian 

during the last couple of years, we are 

Marketing Award. 

Institute for Corporate Governance 

justifiably	optimistic	of	our	prospects	

4.  Best Corporate of The Year and 

(IICG), and also recognized as 'Best 

CEO Of The Year in Anugerah 

of Asia' in Asia's Icon on Corporate 

for 2014. Our priority programs for 

2014 are the same as in 2013. We 

Business Review.

Governance polling conducted by 

will continue to allocate capital 

5.  Best For All Human Capital 

Corporate Governance Asia magazine.

Criteria and Best CEO 

Commitment from Indonesia 

In 2013, as part of the implementation 

Human Capital Study (IHCS). 

of GCG practices, we have fully 

6.  The Best CEO of Most 

adopted the International Financial 

Competitive SOE 2013, Most 

Reporting Standard ("IFRS") for our 

expenditures and other resources 

in support of our cellular business, 

targeting double-digit growth for 

Telkomsel, our cellular subsidiary. We 

will push ahead with the expansion 

of broadband infrastructure in the 

Competitive SOE in Infrastructure 

financial	reports.	We	have	also	begun	

Indonesia Digital Network 2015 

and GCG Implementation Most 

with the implementation of IFRS in 

Competitive Listed SOE in 

a number of our subsidiaries in the 

Anugerah BUMN 2013.

Telkom Group. Further, we have also 

7.  Marketeer of The Year 2013 for 

conformed to the ASEAN Corporate 

CEO of Telkom Indonesia.

Governance Scorecard criteria, a 

project. This will include construction 

of the remaining network segments 

in the Sulawesi-Maluku-Papua Cable 

System, accelerated deployment 

of FITH broadband access, and the 

construction of additional Data Center 

facilities. At the same time, we will 

business initiatives in the 10 countries 

or areas that we have previously 

designated in our international 

expansion program. We will also 

Business and Operational 
Constraints 
In working towards our business and 

operational targets in 2013, we faced a 

countries.

recognized quality benchmark of 

GCG implementation by publicly 

listed companies in the six ASEAN 

continue to promote and grow our 

number of constraints related mainly 

to external developments during the 

Corporate Social Responsibility 
In addition to our focus on business, 

year. Unfavorable macro economy 

we also continue to improve on 

strengthen our digital media business 

conditions, and especially the 

our Corporate Social Responsibility 

portfolio in 2014.

significant	depreciation	of	the	Rupiah	

("CSR") commitments to society 

against the US Dollar, have impacted 

and the environment. Through 

on our bottom line due to losses on 

the Partnership and Community 

foreign exchange translation. It also 

Development Program ("PKBL"), 

forced the suspension of a number 

we disbursed funds totaling Rp174 

of telecommunication infrastructure 

billion in 2013. These funds were 

projects, resulting in a less than 

spent entirely for various community 

optimum spend of our capital 

welfare initiatives within the scope 

expenditures budget. The targeted 

of activities of the Community 

deployment of Fixed-to-the-Home 

Development Program. 

("FTTH") broadband access was also 

Words of Appreciation 
On behalf of the Board of Directors, 

allow me to express the highest of 

appreciation for the dedication and 

hard work of all employees that have 

led to such excellent achievements 

in 2013. I would also like to convey 

our sincere thanks for the trust and 

support that we continue to receive 

from the Board of Commissioners, 

less than satisfactory, due to external 

We also allocated funds to our own 

shareholders, business partners, loyal 

factors related to location permits 

CSR programs, focusing on initiatives 

customers. 

or local regulations as well as the 

that	promote	higher	proficiency	

preparedness of supporting industries. 

and utilization of Information and 

Corporate Governance 
The numerous recognitions that we 

Communication Technology ("ICT") 

among people and communities in 

Indonesia. Under the Indonesia Digital 

received over the years from a variety 

Community ("Indigo") program, we 

of external parties should serve as 

currently have a number of initiatives, 

a valid indication of the quality of 

one of the most progressive being 

our corporate governance practice 

the IndSchool program. We were also 

("GCG").

active helping natural disaster victims 

In 2013, just to mention a few, we were 

through the Telkom Peduli program, 

awarded the citation of "Most Trusted 

as well as through our participation 

Company",	the	fifth	such	award	

in the BUMN Peduli humanitarian aid 

program administered by the Ministry 

of SOE. 

Long live Indonesia

Long live Telkom Indonesia

Arief Yahya
President Director/CEO

 
40
40

2013 Annual Report
2013 Annual Report
PT Telekomunikasi Indonesia, Tbk
PT Telekomunikasi Indonesia, Tbk

Preface
Preface

Highlights
Highlights

Management 
Management 
Report
Report

Business 
Business 
Overview
Overview

Management’s 
Management’s 
Discussion & Analysis 
Discussion & Analysis 

Business 
Overview

42
Telecommunication Industry in 
Indonesia

56
Telecommunication Services 
Tariffs

43
Corporate Strategy

45
Business Outlook

46
Business Portfolio

58
Customer Services

61
Consumer Protection

62
Billing, Payment and Collection

54
Distribution and Marketing Strategy

64
Risk Factors

82
Network Infrastructure

86
Network Development

88
Human Capital

Corporate 
Governance
Governance

Social & 
Social & 
Environmental 
Environmental 
Responsibility
Responsibility

Company 
Company 
Profile
Profile

Additional 
Additional 
Information 
Information 
(For ADR 
(For ADR 
Shareholders)
Shareholders)

Appendices
Appendices

2013 Annual Report
2013 Annual Report
PT Telekomunikasi Indonesia, Tbk
PT Telekomunikasi Indonesia, Tbk

41
41

42

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Telecommunications Industry 
in Indonesia

Indra Utoyo
Director of Innovation & Strategic Portfolio

Corporate strategy governance

Our strategic initiatives support the 
comprehensive transformation of our 
organization, business portfolio, infrastructure, 
systems, and corporate culture.

With directional strategy, we plan to seek 
opportunities for inorganic growth through 
acquisitions & alliances (“A&A”) and 
corporate restructuring.

The increasingly open and tight competition 
among telco operators, which is expected 
to result in improved service quality, higher 
industry	efficiency.

We continued 

to adapt to the 

dynamics of the 

industry by

updating our 

strategic initiatives

with a focus on 

implementing

the TIMES business 

framework

and strengthening 

internal

consolidation

Indonesia's telecommunication industry has shown rapid growth ever since the transformation of the telecommunication 

sector from monopoly to competitive, enacted by the Government through Law No.36 Year 1999 on Telecommunication. 

This growth is moreover further accelerated by advances in communication technology using radio frequencies, as 

alternative telecommunication means to communication through cable networks and satellite. 

Compared	to	the	growth	of	fixed	wireline	telephony	for	many	decades	that	eventually	stagnated	at	only	around		9,4	million	

lines,	the	telecommunication	teledensity	in	Indonesia	has	since	experienced	a	very	significant	jump	in	less	than	20	years	

to	more	than		310	million	lines,	driven	primarily	by	the	growth	of	cellular	telephone,	as	well	as	fixed	wireless	telephone.	

Corporate 
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2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

43

The cellular telephony business also 

result in improved service quality, 

new corporate culture we have 

continues to grow through a variety 

higher	industry	efficiency,	and	

established the “Telkom Corporate 

of innovations as well as constant 

constant innovations in products 

University”, which aims to educate 

adaptation to changes in market 

or services, and will eventually 

our employees in order to meet 

demands and consumer preferences. 

drive more growth in Indonesia's 

international standards in the 

While the growth in voice and Short 

telecommunication industry. 

TIMES industry.

Messaging Service (“SMS”) has 

showed signs of declining in recent 

years, there was at the same time a 

CORPORATE STRATEGY
Our strategic target to achieve our 

2.  Focus on high growth or high 

value portfolio

marked strengthening in the growth 

objectives in 2013 was improving 

  Deploy resources to the parts 

of data communication and mobile 

market capitalization. Our strategies 

of our portfolio with the highest 

internet access services. 

consisted broadly of:

growth and value potential will 

-  Directional strategy: sustainable 

ultimately generate the optimum 

There are a number of factors 

competitive growth.

value for Telkom Group. This 

or conditions that point to good 

-  Portfolio strategy: converged 

includes supporting Telkomsel 

growth prospects for Indonesia's 

TIMES portfolio.

in order to sustain its growth 

telecommunication industry, including:

-  Parenting strategy: strategic 

and market position as well as 

1. 

Indonesia's demographics, with 

guidance.

the fourth largest population in 

developing broadband through 

our Indonesia Digital Network 

the world and a fast growing 

In 2013, we continued to adapt to the 

program.

middle class segment, as well as 

dynamics of the industry by updating 

Indonesia's economy that has 

our strategic initiatives with a focus 

3.  Accelerate international 

shown stable and respectable 

on implementing the TIMES business 

growth in recent years, are 

framework and strengthening internal 

expansion
International expansion through 

expected to drive further 

consolidation. We believed that 

partnerships, alliances and 

demands for telecommunication 

these strategic initiatives support 

acquisitions, giving priority to the 

and data services.

the comprehensive transformation 

Asia	Pacific	region,	the	Middle	

2.  While internet penetration in 

of our organization, business 

East and North Africa. Our 

the country is still relatively low 

portfolio, infrastructure, systems, and 

subsidiary Telin will be our main 

compared to peer countries in 

corporate culture that we believed 

vehicle for international expansion. 

the region, people in Indonesia is 

was necessary to realize our vision of 

becoming increasingly exposed, 

becoming a leading TIMES company 

4.  Cost transformation 

and are increasingly adopting 

in the region. Besides providing a 

Improve	cost	efficiency	and	

global trends in digital lifestyle, as 

new growth stream, we believed that 

infrastructure capability, by 

shown especially in the marked 

our TIMES business also helped to 

utilizing technology (multiplay/

increase of smartphone usage 

promote the sustainable growth of 

multiservice/multiscreen), leverage 

with	more	affordable	prices	as	

our traditional telecommunications 

existing asset (empowerment of 

well as higher levels of social 

business.

networking media activities. 

the less productive assets) and 

create a creative business model 

We expect that the growth of 

To achieve the objective of these 

(through partnerships to share 

mobile internet services will 

three corporate broad strategies, 

costs). 

continue to be fueled on the 

we have developed the following 10 

back of the increasing popularity 

strategic initiatives: 

5.  IDN (id-Access, id-Ring, id-Con) 

of smartphones, tablets and 

1.  Center of Excellence

Development 

other internet-enabled mobile 

In order to improve our business 

  We plan to support our MP3EI 

devices in Indonesia, faster data 

performance and implement a 

(Government’s Master Plan for 

transmission of wireless networks, 

and	increasingly	affordable	smart	

devices and mobile internet 

services. 

3.  The increasingly open and 

tight competition among telco 

operators, which is expected to 

We believe that the shifting of consumer 
preference towards digital lifestyle will serve as 
the key to unlock our potential business growth 
in the future, that will lead to the increase in 
demand for broadband services to compensate 
the decline of our legacy business.

 
	
 
44

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

the Acceleration and Expansion 

experience and customer 

DKI Jakarta, West Java & Banten, 

of Indonesia's Economic 

engagement through exploration 

Central Java, East Java, Kalimantan 

Development) target of attaining 

of best technology, development 

and East Indonesia area. 

broadband access to 30% of 

appropriate business model and 

households in Indonesia by the 

partnership scheme. 

10.  Increasing synergy within Telkom 

year 2015. IDN (Indonesia Digital 

Group

Network) is also intended to 

8.  Execution of the best subsidiary 

  Optimalization synergy at the 

bridge the digital divide.

management system
Provide strategic guidance to 

strategic and operational levels, as 

well as single main function and 

6.  Indonesia Digital Solution (“IDS”) 

our subsidiaries is important for 

cross functions. 

– Convergent services in digital 
ecosystem solution 

the success of Telkom Group. 

In general, guidance provided 

In order to implement our directional 

  Developed the IDS strategic 

to our subsidiaries will focus 

strategy of sustainable competitive 

initiative to support the Indonesia 

on the aspects of planning and 

growth, we plan to seek opportunities 

Digital Network program such 

optimalization of synergy within 

for inorganic growth through 

as the digital media ecosystem 

the Telkom Group.

(cooperation with best partners 

acquisitions & alliances (“A&A”) and 

corporate restructuring, as described 

and	differentiation	through	

9.  Managing portfolio through 

below:

innovative business models) and 

Board of Executives (“BoE”) and 

business solution ecosystem 

Chief Regional Officer (“CRO”)

1.  A&A program
  A&A implementationis part of 

(accelerate development of 

  Manage our subsidiaries 

our growth strategy objective to 

innovative business ecosystem & 

subsidiaries through a Board of 

mitigate risks, develop capital, 

convergence services for excellent 

Executives, comprising the heads 

increase competency as well as 

customer experience) space.

of four businesses, namely, mobile 

accelerate access to synergy and 

(represented by Telkomsel), 

value contribution. In 2013, we:

7. 

Indonesia Digital Platform (“IDP”) 

multimedia (represented by  

–  acquired all shares of PT Patra 

– Platform enabler for ecosystem 

Metra), infrastructure (represented 

Telekomunikasi Indonesia 

development 

by Mitratel) and international 

(“Patrakom”) and enabling 

  Developed IDP strategic initiative 

(represented by Telin), and seven 

us to integrate Parakom’s 

to seek enhance overall customer 

CROs representing Sumatera, 

line of  business, namely 

 
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2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

45

satellite-based	closed	fixed	

in service of development 

which was launched in 2011. One of 

telecommunications network 

and modernization network 

the three pillars of the master plan is 

provider, as well as providing 

customers to the broadband 

development of national connectivity, 

communication network 

and solution, with a permit 

as Operator of Micro Earth 

Stations Communications 

System ("SKSBM").

and	fiber	optic	network.		

including development of the 

BUSINESS OUTLOOK (TREND 
INFORMATION)
The	significant	trends,	or	

information and communication 

technology sector. This is in line with 

our IDN program and our strategic 

initiative on the development of 

-  entered into strategic 

developments that have had in 

our Nusantara Superhighway 

partnership with PT Trans 

recent years, and may have in the 

project (i.e. the Palapa ring project 

Corpora and PT Trans Media 

future, a material impact on our 

known as id-Ring), an optical-based 

Corpora by selling shares of 

results	of	operations,	financial	

network of six interconnected 

Indonusa (“Telkom Vision”) 

condition and capital expenditures, 

rings which links Indonesia’s 

to strengthen Telkom Vision 

include (i) an increase in cellular 

main island groups, namely the 

position in Pay TV industry.

telephone revenues with increases 

Sumatra ring, the Java ring, the 

-  acquisition of PT Pojok Celebes  

in subscribers, minutes of use, 

Kalimantan ring, the Sulawesi ring, 

Mandiri who engaged in 

ARPU and regulatory aspects (ii) 

the Bali and Nusa Tenggara ring 

business-ticket booking & 

an increase in revenues from data, 

and the Maluku and Papua ring. We 

online applications through 

internet and information technology 

expect that the development of 

POINTER which has been 

services revenues, and (iii) a 

this extensive telecommunication 

connected with the national 

decrease	in	fixed	lines	telephone	

network connecting all the six major 

airline and a large number of 

revenues.

hotels in Indonesia. 

economic corridors will allow us to 

offer	more	value-added	services,	

We believe favorable external 

and to reach more customers in a 

2.  Corporate restructuring
  Corporate restructuring 

factors, among others, will support 

much larger scale, as well as provide 

our ability to continue to drive 

opportunities for our products and 

implemented through unit 

revenue growth from data, internet 

services in the IMES areas.

business	spin-off	program,	

and information technology services 

possible	initial	public	offering	

as well as from mobile phone 

We believe the shift in consumer 

of subsidiaries, established new 

services. Indonesia's economy 

preferences towards a digital lifestyle 

subsidiaries and capital injection. In 

recorded a relatively robust growth 

will be a key factor that we expect 

2013, the corporate restructuring 

in recent years despite a sluggish 

will drive our business in the future. 

program that we already 

global economy. With good 

We believe this will lead to continuing 

implemented such as:

economic fundamentals, Indonesia’s 

increase in broadband demand 

-  business splitting: Metra 

national economy is expected to 

(including mobile broadband), 

Digital Media splitting from our 

continue to grow steadily, with a 

compensating for the decline of 

indirect subsidiaries, Infomedia;

corresponding increase in consumer 

our	legacy	business	(both	fixed	

-  established new subsidiaries 

purchasing power, which in turn is 

wireline and cellular telephone 

through overseas expansion 

expected to result in higher demand 

revenue and SMS revenue). We 

such as in Malaysia (MVNO), 

for telecommunications services, 

expect the increase in demand for 

Australia ( IT business process 

for both basic telecommunications 

data communications and corporate 

outsourcing & solution), 

services as well as the more 

internet to continue next year as we 

Timor Leste (mobile network 

sophisticated value-added services 

increase our capacity to cover more 

operator), Hong Kong - Macau 

that are part of the increasingly 

small and medium enterprises.

(MVNO), Taiwan (MVNO), 

prevalent digital lifestyle in modern 

Myanmar (international 

societies.

network), and United States 

For further explanation of these 

significant	developments,	see	

of America (international 

In the longer term, Indonesia’s 

“Management's Discussion 

network); and

economy is also expected to enjoy 

and Analysis of the Company’s 

-  capitalization strengthening, 

support from Government initiatives 

Performance”. 

increase competence 

such as the Master Plan for the 

and	certification	to	our	

Acceleration and Expansion of 

subsidiary Telkom Akses 

Indonesia’s Economic Development, 

46

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Business Portfolio

Telkom Group’s 
business portfolio 
includes fixed wireline 
services, fixed wireless 
services, mobile 
services, internet and 
data communication 
services, network 
services, 
interconnection 
services, and 
additional services.

We are a State-Owned Enterprise and currently the largest 

telecommunication service and network provider in Indonesia. 

We serve millions of customers throughout Indonesia with a 

complete	range	of	telecommunications	services	that	include	fixed	

wireline	and	fixed	wireless	telephone	connections,	cellular	services,	

network and interconnection services, as well as internet and data 

communication services. We also provide services in information, 

media and edutainment, including cloud-based and server-based 

managed services, e-Payment and IT enabler services, Pay-TV, as well 

as e-Commerce and other portal services. We posted revenues of 

Rp77,143 billion and Rp82,967 billion, respectively, for the years ended 

December 31, 2012 and 2013. 

Fixed line telephone services include local, direct long-distance 

(“DLD”), and international call services, as well as other 

telecommunications and supporting services. Fixed wireless services 

include local and direct long-distance CDMA-based telephone 

Corporate 
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2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

47

connections, and other 

products, services and solutions 

(“IMS”) services which 

telecommunication services. 

ranging from our legacy business 

combines wireless and 

Cellular services comprise 

to the new economy business 

fixed	line	technologies	

cellulars telecommunication 

(“NEB”). Our business portfolio is 

for voice and data 

service. Our telecommunications-

grouped into the following lines 

communications.

related business may experience 

of business: 

certain	seasonal	effects.	

Cellular	and	fixed	wireless	

A.  Telecommunications 

communications tend to increase 

around the Ramadhan lunar 

Business
Our telecommunications 

We succeeded 

in improving the 

performance of our 

fixed	wireline	business	

month and the culmination 

business portfolio includes 

line through the 

of the Eid  festivity, as well as 

(i)	fixed	wireline	services,	

implementation of a 

during the December holiday 

(ii)	fixed	wireless	services,	

“More for Less” program 

season,	while	fixed	line	

(iii) cellular services, 

communications from homes 

(iv) internet and data 

and	offices	may	decrease	when	

communication services, 

there are fewer working days in 

(v) network services,

in 2013, where subscribers 

are able to get deeper 

discounts with greater 

telephone usage such as 

the period or a greater number 

(vi) interconnection services, 

unlimited talk time using 

of subscribers are on vacation. 

and (vii) ancillary services.

the house phone, unlimited 

In 2013, except for OLOs who 

broadband access with 

use our interconnection services 

1.  Fixed Wireline Services

various bandwidth options 

and Telkomsel’s employee 

Our	fixed	wireline	services	

and television channels 

cooperative (“Kisel”), none of our 

include plain old telephone 

with attractive program 

customers accounted for more 

services (“POTS”), value-

packages.

than 1% of our total revenues.

added services (“VAS”), 

A substantial majority of our 

services and session 

Our	fixed	wireless	

revenue has and continues to 

initiation protocol (“SIP”) 

business, which uses 

Intelligent Network (“IN”) 

2.  Fixed Wireless Services

come from telecommunications-

services. IN services are 

related services, including data 

IP-based network services 

and internet services. As a 

company that provides TIMES, 

that are connected to 

our exchange systems 

we continue to encourage 

and telecommunications 

innovations in sectors other than 

network. Session Initiation 

telecommunications, and capture 

Protocol services are IP 

synergies among all of our 

multimedia subsystem 

kartuHalo is still 

recorded as the most 

widely used postpaid 

cellular services since 

introduced in 1995

48

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

limited mobility CDMA 

technology, is managed by 

-  kartuHalo. In 2013, 

our Wireless Broadband 

Division under the 

kartuHalo launched 

a new package, the 

trademarks "Telkom Flexi" 

HaloFit, targeting the 

or "Flexi". In 2013, we 

optimized existing BTSs 

for	our	fixed	wireless	

network, but did otherwise 

young professional 

segment with three 

main value added 

services bundled 

further	develop	our	fixed	

with the core services 

wireless network or 

conduct any new product 

launches or promotional 

campaigns activities for 

this service.  

3.  Cellular Services

We provide cellular 

communications services 

using GSM technology 

through our subsidiary, 

Telkomsel. Cellular services 

(excluding mobile data 

services) remained the 

largest contributor to our 

consolidated revenues in 

2013. We have two primary 

types of cellular products 

and services, postpaid 

services represented by 

“kartuHalo” and prepaid 

services represented by 

simPATI and Kartu As.

of voice and SMS. 

The value added 

services comprised 

data services and 

international roaming 

services. kartuHalo also 

launched kartuHalo 

Family. This new 

product, which is 

targeted at families, 

is	offered	to	new	and	

existing subscribers, 

and provides a number 

of	benefits	such	as	

additional minutes 

of calling to other 

members within the 

HaloFamily group, 

convenient payment 

through single billing, 

and exclusive content 

bonuses. Members 

within the HaloFamily 

group are able to top-

In 2013, with the increasing 

up through the primary 

demand for data services 

member.

simPATI starter pack, 

the simPATI Loop, 

targeting the high-

value youth segment 

with an enhanced data 

package with additional 

lifestyle content for 

movies, music and 

magazines. ”walk with 

simPATI” program 

also launched, which 

invited the youth to 

participate in a video 

clip project and drew 

positive attention from 

customers in digital 

media.

–  Kartu As is a prepaid 
service that bills 

customers based on 

seconds of talk time. 

One of the programs 

Kartu As products 

launched in 2013 was 

the Kartu As PlayMania 

starter pack, which 

targets the early youth 

consumer segment. 

The product features 

edutainment content 

aimed at young users in 

the segment. Another 

feature of this service 

is the emergency call 

service, which enables 

users of Kartu As 

from customers, Telkomsel 

added various attractive 

and competitive data 

services to its range of 

products and services to 

complement its legacy in 

voice and SMS. In order to 

accelerate the adoption 

of 3G mobile devices, 

Telkomsel	also	intensified	

collaboration with device 

principals and distributors 

of local and global brands 

of mobile devices by 

introducing	affordable	3G	

mobile device bundled 

packages.  

-  simPATI is a prepaid 
service that can be 

purchased at any 

cellular shop in the 

form of starter packs 

and top up vouchers. 

In 2013, among other 

efforts,	we	refreshed	

our simPATI starter 

pack with more 

benefits	to	target	data	

users and higher value 

customer acquisition. 

We also launched a 

new edition of our 

"Indonesian Wi-Fi" was 

launched in 2012 to 

meet the needs of the 

community in accessing 

Wi-Fi based internet at  

the airports, shopping 

malls, hospitals, 

universities/schools and 

cafes

Corporate 
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Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

49

PlayMania to make 

free call and SMS to 

two favourite numbers. 

We also launched 

"Recharge Bonus 

Gokil" program , which 

drew an enthusiastic 

response from Kartu 

As subscribers. The 

Recharge Bonus Gokil 

program is designed 

to provide bonus value 

each time the user 

engages in a top-up 

transaction.

4.  Broadband and Internet 

Services
We provide a range of 

products and services 

in data communication 

and internet services as 

described below:

-  Broadband internet, 
our primary non-

cellular based 

broadband internet 

service, using ADSL 

and	fiber	optic	

technology,	is	offered	

under the commercial 

name “Speedy”. We 

blackberry package 

and non package data 

services.

also provide a prepaid 

-  SMS services are 

on-demand, “pay as 

you use” broadband 

internet service using 

Speedy or Wi-Fi access 

under the commercial 

name of “Speedy 

Instan”.	We	also	offer	

a triple play package 

combining broadband 

internet (Speedy), 

telephone services 

and content (UseeTV, 

home monitoring and 

music-Melon) under 

the commercial name 

“Indihome”.

-  Cellular data 

communication, 
Telkomsel provides 

internet and mobile 

data communications 

services through its 

mobile cellular network, 

with the commercial 

name “Flash”, 

provided to mobile and 

fixed	wireless	telephone	

subscribers.

- 

 “TelkomNet instan” 
is our dial-up internet 

access services.

-  Wi-Fi/hotspot is a 

wireless access solution 

for intranet and mobile 

internet data services 

in a particular area by 

utilizing our and other 

ISP’s payment facilities, 

or in bulk using 

Customer Premises 

Equipment-based 

Wi-Fi technology. In 

2012, we launched 

“Indonesia Wi-Fi or @

wifi.id”	to	meet	the	

need for  Wi-Fi based 

internet service at 

public places such 

as airports, shopping 

malls, hospitals, 

50

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

universities/schools, 

cafes, and other public 

places. Our “Indonesia 

Wi-Fi” service has a 

minimum speed of 10 

These services can be 

easily accessed from 

any device that has 

Wi-Fi capability by the 

FlexiNet Unlimited or 

Save” for regular 

international calls. 

Both services can be 

accessed by dialing 

a	special	prefix	for	

Mbps to accommodate, 

Flexi Mobile Broadband 

international calls. To 

offloading,	retail	and	

other uses.

-  “FlexiNet” is our 

internet access service 

that uses the Telkom 

Flexi	fixed	wireless	

network. Our “Flexi 

Hotspot” service 

provides customers 

who wish to enjoy 

high speed internet 

access through a 

wireless internet 

connection that is 

supported by our 

hotspot infrastructure. 

username and the 

password in each 

hotspot.

-  Virtual Private Network 
(“VPN”) is a virtual 
private network service 

that uses the internet 

for secure connection 

to remote sites.

-  “Astinet” provides 

high quality internet 

access using a default 

internet gateway and 

public IP address for 

a	dedicated,	fixed	

communication line 

24 hours a day.

-  VoIP. We provide 

provide these services, 

we cooperate with 79 

international wholesale 

carriers that can 

support our IDD call 

services worldwide, to 

deliver	VoIP	traffics.	

- 

ISDN PRA is a 
digital network to 

facilitate multimedia 

telecommunications 

services, using wider 

bandwidth as well 

as inter-terminal 

digital systems to 

accommodate high-

speed, high-quality 

and high-capacity 

affordable	international	

voice, data and video 

call services through 

our premium VoIP 

service package 

communications 

through a single 

channel. We also 

“Telkom Global-01017” 

provide ISDN-based 

as well as “Telkom 

internet access.

-  DINAccess is a wireless 

communications 

service with dedicated 

access to provide 

LAN interconnection 

services and 

multimedia services at 

a speed adjustable to 

customer needs.

-  Global Datacom is a 

data communications 

service that lets 

corporate customers 

connect their 

headquarters with 

branch	offices	or	

clients across the 

globe. We work with 

global partners through 

Telin, our subsidiary, 

 
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Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

51

in providing these 

services.

-  Metro Link is a 

Metro-network-based 

connectivity services 

that accommodates 

point-to-point, 

point-to-multipoint 

and multipoint-

to-multipoint 

communications.

-  Metro I-net is a high 

for subsequent sale to 

to	five	year	periods.

their customers.

-  Value-added service 
Datacom provides 
additional facilities that 

6.  Interconnection Services

We also earn revenue from 

other telecommunications 

offer	added	value	to	

operators that utilize 

data communications 

our extensive network 

customers.

5.  Network Services

We directly manage 

the provision of 

infrastructure in Indonesia, 

both for calls that end at 

or transit via our network. 

Similarly, we also pay 

interconnection fees to 

capacity data network 

network services to 

other telecommunications 

solution based on IP 

(Internet Protocol) or 

customers comprising 

operators when we use 

of our business partners, 

their networks to connect 

ethernet that provides 

commercial businesses 

a call from our customers. 

flexibility,	ease	of	use	

and OLOs. Our network 

Interconnection services 

and	effectiveness	

as well as quality 

services include satellite 

that we provide to other 

assurance for corporate 

satellite broadcasting, 

transponder leasing, 

telecommunications 

operators comprise 

and SME customers.

VSAT, audio distribution, 

domestic and international 

-  Port Wholesale 

as well as satellite-based 

interconnection services. 

provides wholesale 
rental of port remote 

access servers to 

internet service 

providers, content 

service providers and 

corporate customers 

and terrestrial-based 

In 2013, we have increased 

leased lines. Our network 

our	efforts	to	optimize	

services customers may 

the capability of Telkom 

enter into short-term deals 

Group through exploiting 

for several minutes of 

broadcasting to longer-

synergies among Telkom, 

Telkomsel and Telin with 

term agreements for one 

respect to interconnection 

52

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

services. 

7.  Ancillary Services
We have exclusive 

business through our 

subsidiary, Mitratel.

B.  New Economy Business 

agreements with some 

(“NEB”) and Strategic 

investors under revenue 

Business Opportunities 

sharing arrangements to 

expand	fixed	line	phone	

Portfolio
NEB and Strategic Business 

payments to service or 

goods providers such 

as PLN, Telkom, PDAM, 

KAI, and others through 

collecting agents 

that include banks, 

cooperatives, BPR, 

convenience stores, and 

services, public card 

Opportunities are a part 

others.

phones (including their 

of our IME portfolio. We 

maintenance), data and 

have designated our 

-  Remittance is money 
transfer service where 

internet networks, and 

subsidiary, Telkom metra, as 

neither the money 

ancillary facilities related 

a sub-holding company that 

sender nor the recipient 

to telecommunications.

focusses on our IME business 

development.

For more details about 

the scheme of additional 

Our information business 

services, please see 

portfolio includes:

need a bank account 

to complete a transfer, 

as transfers can be 

accomplished using 

only a mobile device.

1.  IT Outsourcing or 

-  e-money provides 

Note 39 in the 

Consolidated Financial 

Statements.

Managed Application 
which provides cloud-

based and server-based 

We also operate other 

management services and 

supporting and ancillary 

IT consulting services.

businesses, which 

include the lease and/

or supply of BTS to 

other cellular operators 

and the provision 

of various support 

2.  e-Payment/Payment 

services, including the 
following:

-  Billing payment, a 
service that allows 

facilities. We manage our 

customers to make 

telecommunications tower 

services to customers 

who wish to manage 

money electronically 

through certain media 

(mobile, prepaid card, 

or a virtual account 

that can be accessed 

via the Internet) for 

use in electronic 

transactions. 

-  e-Vouchers or Telkom 
Voucher is a single 

Corporate 
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Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

53

voucher issued by us 

Our Media and Edutainment 

accessed from Telkom's 

that can be used to 

business portfolio includes the 

internet network, 

purchase or recharge 

following :

any of our services, 

such as for Kartu As, 

simPATI, Flexi Trendy, 

and Speedy Hotspot.

3.  IT enabler services 
include business 

process outsourcing 

and knowledge process 

1.  Television broadcast 

services comprising the 

following
-  Pay TV by satellite, a pay 
TV service broadcasted 

over satellite links 

offering	free	content	

such as video-on-

demand programming, 

live TV, internet radio, 

and some pay video 

programming. Similar 

to UseeTV Cable, the 

offering	premium-grade	

OTT TV is also capable 

contents in news, sports, 

of allowing play back of 

entertainment, and 

outsourcing, which consist 

others.

of:

-  Network centric 

- 

IPTV, an Internet 
Protocol-based television 

value added services, 
comprising IT-based 

value-added services 

for data and phone, 

security services, 

and server and 

storage services for 

connectivity customers.

- 

Integration services, 
comprising integration 

services for network 

and hardware 

associated with 

Customer Premises 

Equipment (“CPE”), 

integration services 

for applications 

and software, and 

integration services for 

computer hardware. 

program content from 

the last three days.

2.  Advertising is a 

commercial service for the 

promotion of products 

or services of any third 

("IPTV") under the 

commercial name 

”UseeTV Cable”. The 

service is delivered using 

party that are presented 

the Speedy broadband 

in digital or print media, 

access network, and 

offers	”pause	and	

rewind” features for 

contents such as 

video-on-demand 

such as radio, television, 

internet, newspapers, 

brochures/leaflets	and	

billboards.

programming, FTA TV, 

premium TV, internet 

3.  Portal Services facilitates 
content aggregation 

radio and TVoD, allowing 

and distribution. In 

playback of program 

content from the last 

seven days.

-  OTT TV (Over the 

Top TV), an internet 
TV service under the 

commercial name 

addition to sales and 

payments related to our 

products and services 

conducted through our 

e-Commerce portal, our 

portal e-store and on-

device portal services also 

”UseeTV” that can be 

accommodate the sale 

OTT TV (Over the Top TV), an internet TV 

service under the commercial name ”UseeTV” 

that can be accessed from our internet network, 

offering free content such as video-on-demand 

programming, live TV, internet radio, and some 

pay video programming. As with UseeTV Cable, 

OTT TV can re-broadcast up to the previous 

three days

and distribution of content 

or applications such as 

games, applications, news, 

sports news, educational 

content, music, ring back 

tones, SMS content and 

others, which can be 

downloaded directly by 

customer mobile device 

or internet users. Content 

or applications can be 

obtained either at a certain 

price or free of charge.

54

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Muhammad Awaluddin
Director of Enterprise & 
Business Service

3.  Partnership Stores are 

extensions of our distribution 

channels, in cooperation 

with a variety of third-party 

marketing outlets such as 

computer or electronic stores, 

banks, and others.

4.  Feet on The Street are sales 
agents that conduct direct 

marketing of our products, 

particularly for our Speedy 

products, through door-

to-door sales, open table 

discussions, exhibitions, 

product demonstrations, and 

other similar activities.

5.  Authorized dealers and 

retail outlets are sales and 
distribution outlets for a 

variety of telecommunication 

products such as Speedy 

Instan cards, Flexi 

subscription cards, starter 

packs, prepaid SIM cards 

and top-up vouchers. These 

dealers are non-exclusive, and 

they receive a discount on all 

of the products they receive. 

Retail outlets also include 

outlets jointly operated by 

us, Telkomsel and PT Pos 

Indonesia, as well as other 

outlets such as banks.

Marketing management

Plasa Telkom and GraPARI outlets are our 
direct distribution channels. 

We implement a comprehensive marketing 
strategy to strengthen the brand and 
increase sales, including through marketing 
communication activity and development of 
product and service distribution network

We	set	our	telecommunications	tariffs	in	
accordance with government regulations. 

DISTRIBUTION AND 
MARKETING STRATEGY 
The following are the primary 

distribution marketing channels 

for our products and services: 

1.  Plasa Telkom and GraPARI 
are outlet function as walk-

in customer service points, 

where customers have 

access to the full range of 

our products and services. 

GraPARI is specialize for 

cellular services managed by 

Telkomsel. In other hand, a 

lower scale outlet of cellular 

6.  Account Management Teams 
who manage relationships 

services, GeraiHalo, managed 

with our individual, business, 

by third party.

and corporate customers.

2.  Contact centers handle 
enquiries regarding our 

7.  Telkom Solution Houses are 
places where an enterprise 

products, services and 

customer can obtain 

customer transactions. Our 

information on a variety of 

contact/call centers currently 

TIMES solutions, products 

do not handle payments. 

Our contact centers also 

operate our customer 

care (telecaring) and 

and services, and the latest 

technology. At these Telkom 

Solution Houses, we provide 

free live demonstrations (such 

telemarketing programs.

as Speedy, Hotspot, PDN,  

Corporate 
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Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

55

Effective marketing 

communication 

activity plays an 

important role in 

ensuring that product 

offerings reach the 

intended segment or  

potential customer

IP-Phone), live 

ensuring	that	product	offerings	

demonstrations for 

reach the intended segment 

In the distribution of Telkom 

commercial products 

or potential customer . In 

Flexi and Speedy Instan card 

(such as video conference), 

addition to marketing using 

(SPIN Card) and mobile cellular 

enterprise consultation and 

traditional	(offline)	media	such	

products, we engage the 

ecosystem business solutions 

as advertisement placement 

partnership of best-performing 

for customized TIMES for 

in television, print media, 

dealers, giving each of these 

corporations, and simulated 

newspaper, and radio as well 

partners a designated and 

demonstrations (such as 

as during local events, we have 

exclusive sales area ("cluster") 

e-Payment & VPN over GSM 

also begun to intensify product 

to manage. As of December 31, 

and Flexi).

marketing through the digital 

2013, we have partnerships with 

8.  SME Centers function as 
a communication center 

(online) media within various 

53	official	dealers	that	manage	

digital communities as well as 

more than 83 thousand of retail 

building popularity in social 

outlets in 96 clusters. In addition, 

supported with advanced 

networks.

office	facilities,	a	community	

We also have partnership 

arrangements with seven 

center where our customers 

Plasa Telkom and GraPARI 

national retail partners and 17 

can interact, and a commerce 

outlets are our direct distribution 

national banking partners 

center especially for 

channels. In addition to its 

e-Commerce solutions.

function as a direct channel for 

For kartuHalo, Telkomsel focuses 

our product distribution, these 

on corporate and professional 

9.  Our website which provides 

outlets also handles after-sales 

customers with high usage 

customers information on the 

service for our customers, and 

volumes. Marketing for this 

entire range of our products 

disseminates information on 

segment is undertaken by 

and services, multimedia as 

programs, promotions and 

special corporate account teams, 

well as telephony, through the 

products to customers and 

which are also responsible for 

official	company	websites	at	

end users. This distribution 

maintaining long-term relations 

www.telkom.co.id and 

channel enables us to monitor 

with our customers through 

  www.telkomsel.com 

and improve service quality, 

efforts	to	provide	solutions	

Marketing Strategy
Effective	marketing	

complaint handling performance, 

suitable to the needs of the 

and customer satisfaction level in 

corporate customers. 

general. As of December 31, 2013, 

communications activity 

we operated   572 Plasa Telkom 

The simPATI and Kartu As 

plays an important role in 

and 86 GraPARI outlets through 

products are designed to appeal 

Indonesia.

56

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

towards a much wider target 

events, the BLC facilities can 

services which is connected 

segment and particularly to 

also be used by communities 

through	fixed	line	network	

younger customers. Telkomsel 

for events related to education 

consists of the following:

uses above and below the line 

and information technology 

-  activation fee

marketing channels to promote 

development. As of December 

-  monthly subscription 

its brands, including campaigns 

31, 2013, we operate a total of 

charges

aimed at schools and special 

218 BLCs in various locations 

-  usage charges

interest groups, placing print 

throughout Indonesia. 

-  additional facilities fee.

advertisements, billing insertions, 

point-of-sale presentations, 

and events promotion and 

Market Share
The biggest contribution 

B.  Mobile cellular telephone 

tariffs

sponsorship.

to our revenues comes 

  On April 7, 2008, the MoCI 

from cellular revenues. For 

issued Decree No.09/PER/M.

In keeping with changes in 

information regarding our 

KOMINFO/04/2008 (“MoCI 

consumer behavior and lifestyle 

cellular market share, see 

Decree 09/2008”) regarding  

trends, we consistently develop 

“Additional Information (for ADR 

“Mechanism to Determine 

sales partnerships on a national 

Shareholders) - Competition – 

Tariff	of	Telecommunication	

scale with number of partners. 

Cellular”.

These comprise of sales of 

bundled products through sales 

outlets owned by the respective 

partner, such as Samsung and 

TELECOMMUNICATIONS 
SERVICES TARIFFS
We set our telecommunications 

Intel, among others. 

tariffs	in	accordance	with	

government regulations. 

Services which Connected 

through Mobile Cellular 

Network” which provides 

guidelines to determine 

cellular	tariffs	with	a	formula	

consisting of network element 

cost and retail services 

As part of our strategy to 

Under Law No.36/1999 and 

activity cost.

promote internet technology 

Government Regulation 

to the broader public and to 

No.52/2000,	tariffs	for	operating	

  Under the Decree, the 

improve customer knowledge 

telecommunications network 

cellular	tariffs	of	operating	

about broadband internet 

and/or services are determined 

telecommunication services 

products and application, we 

by	providers	based	on	the	tariff	

which connected through 

have engaged in an initiative to 

type, structure and with respect 

mobile cellular network 

develop Broadband Learning 

to the price cap formula set by 

consist of basic telephony 

Centers ("BLCs"). At our BLCs, 

the Government.

we provide facilities including 

air conditioned rooms, personal 

computers with internet 

connections, blackboards, 

educational materials, and 

A.  Fixed line telephone tariffs
  The Government issued a 

new	tariff	adjustment	formula	

-  activation fee

in 2008, which is stipulated 

-  monthly subscription 

services	tariff,	roaming	tariff	

and/or multimedia service 

tariff,	with	the	following	

structure:

teachers and other speakers 

in the MoCI Decree No.15/

charges

from our internal as well as 

PER/M.KOMINFO/4/2008 

-  usage charges

in cooperation with other 

dated April 30, 2008 

-  additional facilities fee.

institutions. The BLC program 

concerning “Procedure for 

primarily targets non-internet 

Tariff	Determination	for	Basic	

C.  Interconnection tariffs

users, as well as communities 

Telephony Service which 

ITRA, in its letter No.227/

that are interested in deepening 

Connected through Fixed 

their knowledge on internet 

Line Network”. 

and information technology 

BRTI/XII/2010 dated 

December 31, 2010, 

decided to implement 

topics, such as students and 

	 Under	the	Decree,	the	tariff	

new	interconnection	tariffs	

collegues. In addition to facilitate 

structure for basic telephony 

effective	from	January	1,	2011	

 
 
Corporate 
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Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

57

services of network lease. 

Pursuant to the MoCI Decree, 

the Government released 

Director General of Post 

and Telecommunication 

Decision Letter No.115 of 

2008 dated March 24, 2008 

which stated “The Agreement 

on Network Lease Service 

Type Document, Network 

Lease	Service	Tariff,	Available	

Capacity of Network Lease 

Service, Quality of Network 

Lease Service, and Provision 

Procedure of Network Lease 

Service in 2008 Owned 

by Dominant Network 

Lease Service Provider”, in 

conformity with our proposal. 

E.  Tariff for other services
	 The	tariffs	for	satellite	lease,	

telephony services and other 

multimedia services are 

determined by the service 

provider by taking into 

account the expenditures 

and market price. The 

Government only determines 

the	tariff	formula	for	basic	

telephony services. There is 

for mobile cellular networks, 

for SMS interconnection 

no	stipulation	for	the	tariff	of	

satellite mobile networks 

tariffs	from	Sender	Keep	

other services.

and	fixed	local	networks	and	

All (“SKA”) basis to a cost-

effective	from	July	1,	2011	for	

based interconnection fee 

F.  IMES tariffs

fixed	wireless	local	network	

calculation (“Non-SKA”) 

In providing IME services, 

with a limited mobility. 

effective	from	June	1,	2012,	

our New Economy Business, 

for all telecommunication 

we work with a number of 

  Based on Director General 

provider operators.

of Post and Informatics 

Decree No.201/KEP/DJPPI/

KOMINFO/7/2011 dated July 

D.  Network lease tariffs
  Through the MoCI Decree No. 

partners. These collaborations 

are based on considerations 

of capability, time to market 

and	idea	creation.	Tariffs	

29, 2011, ITRA approved our 

03/PER/M.KOMINFO/1/2007 

for our IME services are 

revision of RIO regarding the 

dated January 26, 2007 

determined in agreement 

interconnection	tariff.	ITRA,	

concerning “Network Lease”, 

with these partners based on 

in its letter No.262/BRTI/

XII/2011 dated December 

the Government regulated 

the scheme of cooperation 

the	form,	type,	tariff	structure,	

between us and each 

12, 2011, changed the basis 

and	tariff	formula	for	

respective partner.

 
58

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Hong Kong. Telkomsel’s 

customer service point 

had 408 outlet consisted 

of  86 GraPARI and 322 

GeraiHalo. We also have  

268 unit mobile customer 

service point namely 

Mobile GraPARI.

2.  Contact Center

Our contact centers are 

call centers that allow 

customers to make 

enquiries regarding our 

products and services, 

billing,	promotional	offers	

and submit complaints 

by dialing "147" from any 

phone line.  We operate 

contact center facilities 

in Medan, Jakarta and 

Surabaya.

For cellular subscribers, 

Telkomsel operates call 

centers under the brand 

“Caroline” which is the 

abbreviation of “Customer 

Care Online” Caroline is 

accessible through the 

As part of 
implementing the 
principles of good 
corporate governance 
("GCG") towards 
customers and 
community, and  
in line with our mission 
to provide the best 
and convenient 
services, as well as 
quality products and 
competitive prices,  
we continue 
to maintain 
communication  
with customers

Sukardi Silalahi
Director of Consumer 
Service

Customers management

We manage customers with classify into two 
groups, personal customers and corporate 
customers.

We	offer	service	level	guarantees,	which	
guarantee	a	specified	minimum	level	of	
service to customers in terms of product 
quality and customer handling. 

We routinely engage independent market 
analysts to conduct surveys and market 
research on our customers' levels of 
satisfaction and loyalty. In 2013, we achieved 
the following levels of the Customer 
Satisfaction Index (“CSI”) and Customer 
Loyalty Index (“CLI”). 

88.5%

CSI average

CUSTOMER SERVICE
We provide our customers a 

1.  Plasa Telkom & GraPARI
Plasa Telkom is a walk-in 

number of value-added services 

customer service point 

which allow them to conveniently 

at which customers 

access a wide range of our 

products and services.

A.  Personal Customer Segment
In order to facilitate our 

can access information 

on a range of products 

and services, including 

billing, payment, 

account suspension, 

individual customers' access 

promotional deals and 

to our products and services, 

submit complaints. As of 

we operate a network of Plasa 

December 31, 2013, we 

Telkom and GraPARI outlets, 

maintained  572 outlet 

and contact centers and also 

Plasa Telkom in Indonesia 

provide services through 

our websites and on-line 

applications.

and we opened an 

overseas Plasa Telkom in 

Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

59

following numbers:

- 

“133” by kartuHalo 

users;

customers can download 

through community 

the application for use on 

management, value added 

Android and BlackBerry 

resellers, marketing and 

- 

“155” (24 hours, free) 

Appworld.

and “188” (24 hours, 

chargeable) by simPATI 

B.  Corporate Customers

and Kartu As users; and

We categorize our corporate 

sales using web-based 

technology, and tele-

account management.

- 

“021-21899811” in 

customers into business, 

Jakarta, “022-2553811” 

enterprise, wholesale and 

Our Enterprise Service 

Division serves large 

in Bandung, “031-

international groups based on 

enterprise customers 

8403811” in Surabaya, 

a numbers of criteria such as 

including State-Owned 

“061-4578811” in 

contribution to our revenues, 

Enterprises, national 

Medan, "0411-438150" 

our customers' geographic 

corporations and 

in Makassar or 

scope of operations and the 

multinational corporations. 

“08071811811” in other 

type and range of products 

Our Enterprise Service 

areas of Indonesia, 

when accessed 

through cell phones 

not operated by us 

or	through	fixed	

telephone lines.

3.  Web-in

and services procured from 

Division account managers 

us. As part of our strategy 

to provide streamlined 

and respresentatives 

managers manage 

customer service, we operate 

relationships by 

account management teams 

conducting visits to 

to manage our relationships 

our	clients'	offices.	We	

with our corporate clients 

who are supported by the 

categorize enterprise 

customers into thirteen 

Web-in is our facilities 

Telkom Solution House, SME 

groups based on our 

to our customers, which 

Centers and Contact Centers, 

customers’ line of 

customers can access 

products and services 

independently through our 

website on “MyTelkom” 

menu. Available services 

include e-billing 

registrations, collective 

bill registrations, and 

complaints.

as described below.

1.  Account Management
Our Business Service 

Division caters to business 

business, namely bank 

management services, 

education management 

services, energy & 

resources services, 

customers, which include 

financial	management	

micro customers, SMEs, 

local governments, 

cooperatives and 

rural credit banks. Our 

services, government 

management services, 

hospitality & business 

services, healthcare 

& welfare services, 

logistic & transport 

Our cellular customers can 

Business Service Division 

access on-line services 

accounts managers and 

through Telkomsel website 

representatives managers 

services, manufacturing 

on “MyTelkomsel” menu 

manage customers 

& agribusiness services, 

that launched in 2013. 

Through “MyTelkomsel”, 

our customer may 

purchase service 

packages for Flash 

directly by conducting site 

media & communication 

visits and telephonically. 

We categorize business 

customers into three 

groups based on our 

services, military & police 

services, property & 

construction services, 

and trading & distribution 

internet, telephone, SMS, 

customer’s line of business 

services.

MMS, and international 

roaming conduct phone 

public and general 

services, construction and 

Our Wholesale Service 

credit transfers, purchase 

manufacturing services, 

Division caters to 

flash	gifts	and	monitor	

and trading and business 

wholesale customers 

internet quota usage. The 

services. In addition, we 

also manage customers 

which are categorized 

into the following carrier 

60

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

service groups:

–  Group carrier 

scope of ISP, VoIP, 

closed user group, call 

2.  Telkom Solution Houses 

service 1: handling 

OLO Telkomsel, 

PT. Hutchison CP 

Telecommunication 

(“Hutchison”), AXIS, 

PT Sampoerna 

Telekomunikasi 

Indonesia and 

PT	Pasifik	Satelit	

Nusantara.

center and satellite 

provider.

and SME Centers
We	offer	special	services	

to our corporate 

Our subsidiary, Telin, caters 

customers through our 

to international carriers 

Telkom Solution Houses 

who provide TIMES 

located in Jakarta, 

portfolio overseas. The 

Denpasar and Surabaya. 

priority of provision of the 

We also operate SME 

services is determined in 

line with the opportunity 

Centers in Jakarta, 

Surabaya, Bandung, 

–  Group carrier service 

in every countries where 

Palembang, Balikpapan 

2: handling OLO 

Indosat, XL-Axiata, 

Bakrie Telecom, Smart 

teams in Singapore and  

account management 

Centers function are as a 

community and business 

Telin operates. We operate 

and Makassar. Our SME 

Telecom, Batam Bintan 

Jakarta as headquarter. 

center.

Telecom and PT 

Beginning in 2013, Telin 

Indonesia Comnets Plus 

commenced operating 

3.  Contact Center

(“ICON+”).

telecommunication 

–  Group carrier service 

services in Hong Kong-

3: handling operators 

within the business 

Macau, Timor Leste, 

Australia, Myanmar, 

Malaysia, Taiwan and 

We provide contact  

number “500250” for 

business customers 

and a toll-free number 

“08001Telkom” 

United States of America. 

(“08001835566”) for 

enterprise customers.

Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

61

Service Level Guarantee 
Program 
We	offer	service	level	guarantees,	

Customer Satisfaction and 
Loyalty
We routinely engage 

to provide fair compensation 

by applying a service level 

guarantee ("SLG"). This 

commitment is adjusted with 

which	guarantee	a	specified	

independent market analysts 

customers' and society's 

minimum level of service to 

to conduct surveys and market 

demands as articulated in our 

customers in terms of product 

research on our customers' 

policy.

quality and customer handling. 

levels of satisfaction and 

loyalty. In 2013, we achieved the 

Throughout 2013, we continued 

For individual customers, the 

following levels of the Customer 

our	efforts	and	improvement	

program	is	available	for	fixed	

Satisfaction Index (“CSI”) and 

in managing product safety, 

line, Flexi as well as data and 

Customer Loyalty Index (“CLI”) 

complaints and after-sales 

internet subscribers. The service 

using the “top two boxes” and 

guarantees to ensure customers' 

level guarantee is applicable 

“top three boxes with seven 

convenience and protection 

to customers applying for 

scales” methods as follow: 

guarantee through the following 

new connections, a change in 

–  personal customer segment: 

measures, among others:

type of service, resolution of 

80.16% in CSI and 67.64% in 

-  To ensure that the 

service disruption, resumption 

CLI.

development of a particular 

of disconnected service and 

–  business customer segment: 

new product will lead to the 

complaints over customer billing. 

91,23% in CSI and 87,27 % in 

right product commercially 

Under this program, we will 

CLI.

acceptable in the market, 

provide non-cash compensation 

–  enterprise customer segment: 

we implements standard 

such as free subscriptions for a 

94.28% in CSI and 97.26% in 

guidelines for the incubation 

limited period, if we fail to meet 

CLI.

the minimum standard. 

For the corporate customer 

segment, the service level 

CONSUMER PROTECTION
As our responsibility to apply 

process of innovation 

products. An incubation 

process is needed to support 

the innovation and creation 

of a new product through 

guarantee is provided under a 

good corporate governance 

successive phases of idea 

contract agreed between us and 

(“GCG”) to our customers and 

submission, customer and 

the	relevant	customers.	We	offer	

the public, and in line with our 

idea validation, product 

service level guarantees to OLOs 

mission to provide excellent 

validation, business model 

and certain wholesale customers 

service, convenience, quality 

validation, and market 

who use our SL Digital, IP Transit 

products and competitive 

validation. 

and Metro-E products. Our 

pricing, we ensure a continuous 

-  Upholding the principle 

guarantee covers the availability 

communication with our 

of producing high quality 

of our services and the time 

customers. We believe that 

products and services that 

taken to install and repair the 

efficient	and	proactive	

can	deliver	maximum	benefits	

equipment we provide. We 

communications play an 

and contribute to economic 

divide service levels guarantees 

important role for the Company's 

growth.

for	such	customers	into	five	

going concern and to ensure that 

-  Consistently maintaining 

classes of service (Bronze, Silver, 

quality remains above standard.

ethical standards in 

Gold, Platinum and Diamond) 

product sales (direct sales), 

which	represent	different	levels	

With respect to upholding 

advertisement and promotion.

of price, products and services 

service and after-sales service 

-  Applying ethical advertising 

offered	and	technical	parameters	

standards, we are committed 

practices, taking into 

guarantee.

consideration the rules 

on advertising ethics in 

 
62

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Indonesia.

methods the convenient of 

of residence with service usage 

-  Ensuring that the public has 

telecommunication services 

calculation that are based on 

easy access to products and 

customers, in cooperation with 

(i) the number of minutes of use 

after-sales service.

Collecting Agents (“CA”) such 

for celluler sevice, (ii) charges 

-  Supporting healthy 

as national commercial banks, 

for value-added services used 

competition principles and 

regional development banks,

during a certain period, and 

practices.

PT Pos Indonesia, various 

(iii) subscription fees for basic 

-  Maintaining a customer 

employee cooperatives, 

services and other services. On 

satisfaction orientation.

minimarkets and others. 

July 2013, Telkomsel provided 

-  Strive continuously to satisfy 

Payments can be made in cash 

additional convenience for 

the required benchmarks 

or non-cash. Cash payment 

postpaid customers through 

as stipulated in a several 

can be made at various our 

e-billing, whereby billing 

Ministerial Decrees governing 

payment counters at Plasa 

statements are sent via e-mail.

service quality standards, 

Telkom, employee cooperatives, 

namely Ministerial Decrees 

banks,	post	offices,	minimarkets	

Telkomsel bill payments can 

on Establishment of Service 

and other sub CA outlets, 

be made by cash payment at 

Quality Standards for 

while non cash payments can 

Plasa GraPARI outlets or banks' 

Domestic Fixed Network, 

be made through auto debit, 

teller, and also through ATM, 

Domestic Long Distance 

credit card, bank transfer to a 

phone banking, internet banking, 

Fixed Network, International 

Telkom account (for corporate 

mobile banking, credit card, and 

Direct Dial Fixed Network, 

customers/OLO), Automated 

auto debit. Telkomsel has also 

FWA Domestic Fixed 

Network and Internet 

Teller Machines (“ATM”), mobile 

cooperated with certain CAs, 

banking, internet banking or 

comprising of private national 

Telephony Services for Public 

source of funds (Flexicash, 

banks, regional development 

Needs ("ITKP").

Mcash, or Tcash).

banks, and PT Pos Indonesia, 

which are authorized to receive 

Service Centers and 
Consumer Complaints 
Mechanism
We have customer service 

For users of mobile services, 

payments from kartuHalo 

Telkomsel as one of our 

customers. In addition, customers 

subsidiaries has applied a 

can also make payments via the 

billing system based on Online 

web TCare (https://my.telkomsel.

centers at all our regional and 

Charging System (“OCS”) for its 

com).

branch	offices	where	customers	

prepaid and postpaid products. 

can visit in person, and we also 

The new system is expected 

offer	an	online	complaints	center	

to improve service quality as 

through our website 

customers	will	be	offered	options	

Customer Receivable 
Management
The Finance, Billing and 

(www.telkom.co.id) as well as 

of payment method, while 

Collection Center Unit (“FBCC”) 

a contact center that can be 

allowing Telkomsel to adopt 

manage billing and payment 

reached by dialing "147" for retail 

regional cluster based pricing 

of receivables of customers 

customers and "500250" for 

strategy.

business customers.

who are grouped according to 

customer and product segments 

BILLING, PAYMENT AND 
COLLECTION
We have a periodic billing 

Previously, Telkomsel applied 

service management concept, 

a centralized, accurate and 

by applying Telkom Revenue 

standardized periodic billing 

Management System (“TREMS”). 

system in all regions. Subscribers 

The application of TREMS has 

system that suits the products 

of postpaid kartuHalo services 

features that it:

and segment customers. We 

would receive monthly billing 

-  Allows customers to pay bills 

provides various payment 

statements sent to their address 

throughout the service area.

 
Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

63

-  Receives both cash and non-

In a case a customer has not 

collection. If a customer has 

cash payment.

made payment until the due 

not made payment until his/

-  Receives Security Deposit 

date, the customer will be 

her bill’s due date, Telkomsel 

(“SD”) from a customer who 

penalized according to the type 

will suspend the customer 

plans to unsubscribe which is 

of products and services he/

outgoing calls. If such customer 

estimated based on average, 

she uses. Sanctions imposed 

fails to make payments until 

warm or pro-rata usages, the 

may include the imposition of 

the second month after the due 

SD will be recalculated in the 

late fees, call limitation and line 

date, Telkomsel will disconnect 

next bill.

disconnection as set out in the 

the customer’s line. In the mean 

-  Receives an advance as down 

Subscription Contract. We have 

time, Telkomsel will keep seeking 

payment which will be stated 

applied Integrated Dunning 

payment from such customer, 

in the next month’s billing 

Management System (“IDMS”) 

including in collaboration with 

statement.

designed to provide initial billing 

debt-collecting agents.

-  Facilitates partial payments 

information and reminding 

from corporate customers.

calls for current, 1-month and 

A customer whose line has 

-  Facilitates payment by 

2-month overdue bills. IDMS is 

been disconnected, but intends 

installments.

also used for electronic billing 

to continue subscribing to 

-  Features Telkom Single 

statement (“eBS”) which is sent 

Telkomsel’s	services	must	first	

Invoice (“TSI”) which 

to subscribers’ e-mail accounts. 

settle his/her overdue bill and 

combines multiple invoices 

Invoices for corporate and OLO 

fill	out	an	application	for	new	

from multiple services into 

customers are printed and sent 

services. Telkomsel does not 

a single billing statement, 

by special couriers.

charge fees or impose interest on 

in addition to other various 

late payments.

comfortable payment 

Telkomsel has its own 

transactions.

mechanism for receivalbe 

64

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Risk Factors

As a business entity, 

A.  Risks Related to Indonesia

Telkom existence is 

1.  Political and Social Risks

affected by various 

risk factors that could 

adversely affect our 

business, financial 

condition, operations 

or business prospects.

Current	political	and	social	events	in	Indonesia	may	adversely	affect	

our business

Indonesia is facing a couple of critical political events in 2014, 

namely the Legislative Election scheduled for Indonesia is facing 

a couple of critical political events in 2014, namely the Legislative 

Election scheduled for April 9, 2014, and then the Presidential 

Election for President and Vice President scheduled for July 9, 2014. 

Political tensions are predicted to increase during the successive 

stages of both the Legislative and the Presidential elections. 

Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

65

As political tensions rose, 

experienced political 

enacted a new labor law 

social and civil disturbances 

instability, as well as general 

that gave employees 

and	conflicts	are	also	

social and civil unrest. 

greater protections. 

predicted to increase. Social 

For example, since 2000, 

Occasional	efforts	to	reduce	

conflicts,	in	particular,	are	

thousands of Indonesians 

these protections have 

predicted to escalate and 

have participated in 

prompted an upsurge in 

become more of a problem 

demonstrations in Jakarta 

public protests as workers 

in the lead-up period to the 

and other Indonesian cities 

responded to policies that 

2014 Presidential Election. 

both for and against former 

they deemed unfavorable. 

The dynamics of political 

maneuvering to win the 

sympathy	of	different	

President Abdurahman 

Wahid, former President 

Megawati, and current 

groups of the public will 

President Susilo Bambang 

There can be no assurance 

that social and civil 

disturbances will not 

instead triggers frictions at 

Yudhoyono as well as in 

occur in the future and 

the grass-root level. 

response	to	specific	issues,	

on a wider scale, or that 

Political tensions will 

including fuel subsidy 

reductions, privatization 

almost certainly increase 

of state assets, anti-

any such disturbances will 

not, directly or indirectly, 

materially and adversely 

accompanied with a variety 

corruption measures, 

affect	our	business,	financial	

of	political	in-fighting	as	

decentralization and 

condition, results of 

well as social disturbances. 

provincial autonomy and 

operations and prospects.

Nevertheless, given the track 

the American-led military 

record of past elections in 

campaigns in Afghanistan 

Terrorist activities in 

1999, 2004 and 2009 which 

and Iraq. Although these 

Indonesia could destabilize 

were relatively peaceful, 

demonstrations were 

Indonesia, which would 

safe and under control, the 

generally peaceful, some 

adversely	affect	our	

vigilance of Indonesia's 

security forces, and also 

the now politically more 

turned violent.

business,	financial	condition	

and results of operations, 

Separatist movements and 

and the market price of our 

mature Indonesian electors, 

clashes between religious 

securities 

it is believed that security 

and ethnic groups have also 

conditions in 2014 will not 

resulted in social and civil 

There have been a number 

be compromised.

unrest in parts of Indonesia, 

of terrorist incidents in 

Since 1998, Indonesia has 

in Papua currently, where 

May 2005 bombing in 

such as Aceh in the past and 

Indonesia, including the 

experienced a process 

of democratic change, 

resulting in political 

and social events that 

have highlighted the 

unpredictable nature 

of Indonesia’s changing 

political landscape. In 

there have been clashes 

between supporters of 

Central Sulawesi, the Bali 

bombings in October 

those separatist movements 

2002 and 2005 and the 

and the Indonesian military, 

bombings at the JW Marriot 

including continued activity 

and Rizt Carlton hotels 

in Papua, by separatist 

in Jakarta in July 2009. 

rebels that has led to violent 

Although the Government 

incidents. There have also 

has successfully countered 

1999, Indonesia conducted 

been	inter-ethnic	conflict,	

some terrorist activities in 

its	first	free	elections	for	

for example in Kalimantan, 

recent years and arrested 

parliament and president. 

as well as inter-religious 

several of those suspected 

Indonesia also has many 

political parties, without 

any one party holding 

a clear majority. Due to 

these factors, Indonesia 

has, from time to time, 

conflict	such	as	in	Maluku	

of being involved in these 

and Poso.

incidents, terrorist incidents 

may continue and, if serious 

Labor issues have also come 

or widespread, might have 

to the fore in Indonesia. 

In 2003, the Government 

a	material	adverse	effect	on	

investment	and	confidence	

66

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

in, and the performance of, 

downgrade of US sovereign 

affected	Indonesia	was	the	

the Indonesian economy 

debt in 2012 and concerns 

depreciation and volatility in 

and may also have a 

material	adverse	effect	

on	our	business,	financial	

condition, results of 

over the debt crisis in the 

the value of the Indonesian 

Eurozone. Uncertainty 

over the outcome of the 

Eurozone governments’ 

Rupiah as measured against 

other currencies, such as 

the US Dollar. The Rupiah 

operations and prospects 

financial	support	programs	

continues to experience 

and the market price of 

and worries about sovereign 

significant	volatility.	

our securities. There can be 

finances	generally	are	

no assurance that terrorist 

activities will not occur 

again in future, or that if 

ongoing. If the crisis 

becomes protracted, 

or extends to Asia and 

From 2009 to 2013, the 

Indonesian Rupiah per US 

Dollar exchange rate ranged 

from a high of Rp8,508 

such events do occur, they 

Indonesia, we can provide 

per US Dollar to a low of 

will not have an impact on 

no assurance that it will not 

Rp12,270 per US Dollar. 

have a material and adverse 

As a result, we recorded 

2.  Macro Economic Risks

business.

business or our securities 

market price in Indonesia 

capital market. 

Negative changes in global, 

regional or Indonesian 

economic activity could 

adversely	affect	our	

business

Changes in the Indonesian, 

regional and global 

economies	can	affect	

our performance. Two 

that impacted Indonesia’s 

economy were the Asian 

economic crisis of 1997 

and the global economic 

crisis which started in 

2008. The 1997 crisis was 

characterized in Indonesia 

effect	on	Indonesia’s	

economic growth and 

consequently on our 

Adverse economic 

conditions could result in 

less business activity, less 

for consumers to spend 

and reduced consumer 

purchasing power, which 

may reduce demand for 

communication services, 

which in turn would have 

an	adverse	effect	on	our	

foreign exchange losses of 

Rp210 billion in 2011, Rp189 

billion in 2012 and Rp249 

billion in 2013. The Rupiah 

depreciated	significantly	in	

2013. As of December 31, 

2013, the Indonesian Rupiah 

per US Dollar exchange rate 

Dollar compared to Rp9,670 

per US Dollar as of 

December 31, 2012. 

To the extent that the 

Indonesian Rupiah 

depreciates further from 

the exchange rate as 

disposable income available 

stood at Rp12,170 per US 

business,	financial	condition,	

of December 2013, our 

results of operations and 

prospects. There is no 

US Dollar-denominated 

obligations under our 

assurance that there will not 

accounts payable and 

be a recurrence of economic 

procurements payable, as 

significant	events	in	the	past	

including our services, 

by, among others, currency 

instability in future, or 

well as payments for foreign 

depreciation,	a	significant	

that, should it occur, it will 

currency-denominated 

decline in real gross 

domestic product, high 

not have an impact on 

the performance of our 

interest rates, social unrest 

business. 

and extraordinary political 

loans payable and bonds 

payable, would increase in 

Indonesian Rupiah terms. A 

depreciation of the Rupiah 

developments, while the 

Fluctuations in the value of 

would also increase the 

global economic crisis that 

the Indonesian Rupiah may 

Rupiah cost of our capital 

arose from the subprime 

materially and adversely 

expenditures as most of 

mortgage crisis in the US 

affect	us	

put Indonesia’s economy 

under pressure, although 

Our functional currency 

not as severely as in 1997. 

is the Indonesian Rupiah. 

our capital expenditures are 

priced in or with reference 

to foreign currencies, mainly 

US Dollars and Euros, while 

The	global	financial	markets	

One of the most important 

a substantial majority of 

have also experienced 

volatility as a result of the 

effects	of	the	Asian	

economic crisis that 

our revenues are in Rupiah. 

Such depreciation of the 

Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

67

Indonesian Rupiah would 

result in losses on foreign 

exchange translation, 

activity, an economic 

recession, loan defaults 

or declining subscriber 

Ratings, will not change 

or downgrade the credit 

ratings of Indonesia. Any 

significantly	affect	our	total	

usage of our services, and 

such downgrade could 

expenses and net income 

as a result, we may also 

have an adverse impact on 

and reduce the US Dollar 

face	difficulties	in	funding	

liquidity in the Indonesian 

amounts of dividends 

received by holders of 

our capital expenditures 

and in implementing our 

our ADSs. We can give no 

business strategy. Any of 

financial	markets,	the	ability	

of the Government and 

Indonesian companies, 

assurances that we will be 

the foregoing consequences 

including us, to raise 

able to control or manage 

our exchange rate risk 

could have a material 

adverse	effect	on	our	

additional	financing	and	

the interest rates and other 

successfully in the future or 

business,	financial	condition,	

commercial terms at which 

that we will not be adversely 

results of operations and 

such	additional	financing	is	

affected	by	our	exposure	to	

prospects.

exchange rate risk.  

In addition, while the 

Indonesian Rupiah has 

generally been freely 

from time by time, Bank 

Indonesia has intervened 

in the currency exchange 

markets in furtherance of 

available. Interest rates on 

our	floating	rate	Rupiah-

denominated debt would 

Downgrades of credit 

ratings of the Government 

also likely increase. Such 

or Indonesian companies 

events could have material 

could	adversely	affect	our	

adverse	effects	on	our	

business,	financial	condition,	

results of operations and 

As of the date of this 

prospects.

Annual Report, Indonesia’s 

sovereign foreign currency 

3.  Disaster Risks

convertible and transferable, 

business

its policies, either by selling 

long-term debt is rated 

Indonesia is vulnerable to 

Indonesian Rupiah or by 

“Baa3” by Moody’s 

natural disasters and events 

using its foreign currency 

(upgraded from “Ba1” on 

reserves to purchase 

Indonesian Rupiah. We 

can give no assurances 

January 18, 2012), “BB+” 

by Standard & Poor’s 

(upgraded from “bb” on 

results

beyond our control, which 

could	adversely	affect	our	

business and operating 

that	the	current	floating	

April 8, 2011) and “BBB” by 

exchange rate policy of 

Bank Indonesia will not 

be	modified	or	that	the	

Government will take 

Fitch Ratings (upgraded 

Many parts of Indonesia, 

from “BB+” on December 

including areas where 

15, 2011). Indonesia's short-

we operate, are prone to 

term foreign currency debt 

natural disasters such as 

additional action to stabilize, 

is rated “B1/NP” by Moody’s, 

floods,	lightning	strikes,	

maintain or increase 

“B” by Standard & Poor’s 

typhoons, earthquakes, 

the Indonesian Rupiah’s 

and “B” by Fitch Ratings. On 

tsunamis, volcanic eruptions, 

value, or that any of these 

January 18, 2012, Moody’s 

fires,	droughts,	power	

actions, if taken, will be 

successful.	Modification	

of	the	current	floating	

exchange rate policy 

upgraded Indonesia’s 

long-term debt rating to 

investment grade status.

outages and other events 

beyond our control. The 

Indonesian archipelago is 

one of the most volcanically 

could	result	in	significantly	

The likelihood of these 

active regions in the 

higher domestic interest 

rates, liquidity shortages, 

capital or exchange 

agencies reviewing or 

changing these ratings 

downwards this year is, 

world as it is located in 

the convergence zone of 

three major lithospheric 

controls or the withholding 

based on the information 

plates. It is subject to 

of	additional	financial	

that we have today, low. 

significant	seismic	activity	

assistance by multinational 

However, we can give no 

that can lead to destructive 

lenders. This could result 

assurances that Moody’s, 

earthquakes, tsunamis or 

in a reduction of economic 

Standard & Poor’s or Fitch 

tidal waves. From time 

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Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

to time, natural disasters 

have	killed,	affected	or	

widespread	flooding	occur	

Ash and acrid smoke from 

regularly during the rainy 

the volcano have blanketed 

displaced large numbers of 

season from November 

villages and crops.

people and damaged our 

equipment. These events 

to April. Cities, especially 

Jakarta, are frequently 

In 2010, our submarine 

in the past, and may in the 

subject to severe localized 

cables forming part of our 

future, disrupt our business 

flooding	which	can	result	

backbone	suffered	damage	

activities, cause damage to 

in major disruption, and 

due to a tsunami in West 

equipment and adversely 

affect	our	financial	

performance	and	profit.

In recent years, several 

natural disasters have 

occurred in Indonesia 

occasionally fatalities. 

Jakarta experienced 

significant	floods	in	

February 2007 as did in 

Solo in Central Java in 

Sumatra and an earthquake 

in Sumbawa. These were 

repaired.

Although we have 

January. In January 2009, 

implemented a Business 

torrential rain caused a dam 

Continuity Plan (“BCP”) 

(in addition to the Asian 

to burst outside Jakarta, 

and a Disaster Recovery 

tsunami in 2004), including 

flooding	hundreds	of	homes	

Plan (“DRP”), and test 

tsunamis in Pangandaran 

in a densely populated 

these regularly and we have 

in West Java in 2006 

and 2010, an earthquake 

in Yogyakarta in Central 

Java in 2006, a hot mud 

neighborhood, resulting in 

insured our assets to protect 

the death of approximately 

from any losses attributable 

100 people. Landslides 

to natural disasters or 

regularly occur in rural areas 

other phenomena beyond 

eruption and subsequent 

during the wet season.

our control, there is no 

flooding	in	Sidoarjo	in	East	

Java in 2006 and separate 

There are numerous 

assurance that the insurance 

coverage	will	be	sufficient	

earthquakes in Papua, West 

volcanoes in Indonesia, any 

to cover the potential 

Java, Sulawesi and Sumatra 

of which can erupt without 

losses, that the premium 

in 2009. 

On September 2, 2009, 

an earthquake in West 

Java caused damage to 

our assets. On September 

30, 2009, an earthquake 

in West Sumatra 

disrupted the provision 

of telecommunications 

services in several 

locations. Although our 

Crisis Management Team 

in cooperation with our 

employees and partners 

warning. In October and 

November 2010, Mount 

Merapi in Central Java 

payable for these insurance 

policies upon renewal will 

not increase substantially 

erupted several times, killing 

in the future, or that 

an estimated 140 persons, 

natural disasters would not 

displacing several hundred 

significantly	disrupt	our	

thousand others in a 20 km 

operations. 

radius, causing billions of 

dollars of property damage 

There are no assurances 

and disrupting air travel. 

Since April 2008, Mount 

that future geological or 

meteorological occurrences 

Soputan in North Sulawesi, 

will	not	have	a	significant	

Mount Egon in Flores Island, 

impact on Indonesian and 

Nusa Tenggara, Mount Ibu 

its	economy.	A	significant	

in North Maluku and Anak 

earthquake, other geological 

was able to restore services 

Krakatau in the Sunda Strait 

disturbance or weather-

quickly, the earthquake 

have	shown	significant	

caused severe damage to 

increased volcanic activity. 

our assets. There were a 

number of earthquakes 

Mount Sinabung, 60 km 

(40 miles) southwest of 

related natural disaster 

in any of Indonesia’s 

more populated cities 

and	financial	centers	

detected in 2010 through 

Sumatra's main city Medan, 

could severely disrupt 

2013, although none of them 

erupted on August 29, 

2013 after lying dormant 

for 400 years, and erupted 

confidence,	thereby	

again in November 2013. 

materially and adversely 

the Indonesian economy 

and undermine investor 

presented	significant	risks	

to our business in general.

Flash	floods	and	more	

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2013 Annual Report
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69

affecting	our	business,	

governance and reporting 

financial	condition,	results	of	

requirements in multiple 

operations and prospects.

Our operations may be 

jurisdictions. There 

may be less publicly-

available information 

adversely	affected	by	an	

about Indonesian public 

conformity with IFAS. 

IFAS	differs	in	certain	

significant	respects	from	

IFRS, and, as a result, there 

are	differences	between	

our	financial	results	as	

outbreak	of	avian	influenza,	

companies, including us, 

reported under IFAS and 

Influenza	A	(H1N1)	virus	or	

than is regularly disclosed 

IFRS,	including	profit	for	the	

other epidemics

by public companies in 

year attributable to owners 

An outbreak of avian 

influenza,	Influenza	A	

(H1N1) virus or a similar 

countries with more mature 

of the parent company 

securities markets. As a 

result, investors may not 

have access to the same 

and net income per share. 

We distribute dividends 

based	on	profit	for	the	

epidemic, or the measures 

level and type of disclosure 

year attributable to owners 

taken by the Governments 

as that available in other 

of the parent company 

of	affected	countries,	

including Indonesia, 

countries, and comparisons 

and net income per share 

with other companies in 

determined in reliance on 

against such an outbreak, 

other countries may not be 

IFAS.

could severely disrupt 

the Indonesian and other 

possible in all respects.

economies and undermine 

Our	financial	results	

investor	confidence,	thereby	

are reported herein in 

materially and adversely 

affecting	our	financial	

condition or results of 

conformity with IFRS, 

however, we report our 

Using IFAS results, 

our	profit	for	the	year	

attributable to owners 

of the parent company 

would be Rp12,850 billion 

financial	results	to	OJK	(as	

and Rp14,205 billion for 

operations and the market 

the successor to Bapepam-

2012 and 2013, and our net 

value of its securities. 

LK) in conformity with IFAS, 

income per share would be 

Moreover, our operations 

which	differs	in	certain	

Rp133.84 and Rp147.42 for 

could be materially 

significant	respects	from	

2012 and 2013. Dividends 

disrupted if our employees 

IFRS, and we distribute 

declared per share were 

remained at home and away 

dividends	based	on	profit	

Rp87.2 for 2012. The 

from our principal places 

of business for extended 

for the year attributable 

to owners of the parent 

dividends per share for the 

year 2013 will be decided at 

period of time, which would 

company and net income 

the 2014 AGMS, scheduled 

have a material and adverse 

per share determined in 

for April 2014. 

effect	on	our	financial	

condition or results of 

reliance on IFAS

operations and the market 

In accordance with 

We are incorporated in 

Indonesia, and it may not 

value of its securities.

regulations of OJK and 

be possible for investors to 

the IDX, we are required to 

effect	service	of	process,	or	

4.  Other Risks

report	our	financial	results	

enforce judgments, on us 

Indonesian Corporate 

to OJK in conformity with 

within the United States, or 

Disclosure	Standards	differ	

IFAS. We have provided to 

to enforce judgments of a 

in	significant	respects	from	

OJK	our	financial	result	for	

foreign court against us in 

those applicable in other 

the	financial	year	ended	

Indonesia

countries, including the 

December 31, 2013, on 

United States 

As an IDX, NYSE and 

LSE listed company, we 

are subject to regulatory 

and exchange corporate 

March 6, 2014 which 

contains our audited 

Consolidated Financial 

We are a limited liability 

company incorporated 

in Indonesia, operating 

Statements as of December 

within the framework of 

31, 2013 and for the years 

Indonesian laws relating 

then ended  prepared in 

to Indonesian companies 

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Overview

Management’s 
Discussion & Analysis 

with limited liability, and 

Our controlling 

Government's stake includes 

all	of	our	significant	assets	

shareholder’s interest may 

are located in Indonesia. In 

differ	from	those	of	our	

addition, our Commissioners 

other shareholders

and our Directors reside in 

the Series A Dwiwarna 

share which has special 

voting rights and veto 

rights over certain strategic 

Indonesia and a substantial 

The Government has a 

matters under Indosat's 

portion of the assets of 

controlling stake of 53.1% of 

Articles of Association, 

such persons are located 

our issued and outstanding 

outside the United States. 

shares of common stock 

including decisions on 

dissolution, liquidation 

As a result, it may be 

difficult	for	investors	to	

and the ability to determine 

and bankruptcy, and also 

the outcome of all actions 

permits the Government to 

effect	service	of	process,	

requiring the approval 

or enforce judgments on us 

of the shareholders. The 

nominate one Director to 

its Board of Directors and 

or such persons within the 

Government also holds our 

one Commissioner to its 

US, or to enforce against us 

one Series A Dwiwarna 

Board of Commissioners. 

or such persons in the US, 

share, which has special 

judgments obtained in US 

voting rights and veto 

There may thus be instances 

where Government interests 

courts.

rights over certain matters, 

will	conflict	with	ours.	

including the election and 

There is no assurance that 

We have been advised by 

removal of our Directors and 

the Government will not 

Hadiputranto, Hadinoto & 

Commissioners. It may also 

direct opportunities to 

Partners our Indonesian 

use its powers as majority 

Indosat or favor Indosat 

legal advisor that judgments 

shareholder or under the 

of US courts, including 

Dwiwarna share to cause 

when exercising regulatory 

power over the Indonesian 

judgments predicated upon 

us to issue new shares, 

telecommunications 

the civil liability provisions 

amend our Articles of 

industry. If the Government 

of the US federal securities 

Association or bring about 

were to give priority to 

laws or the securities laws 

actions to merge or dissolve 

Indosat’s business over 

of any state within the 

US, are not enforceable 

in Indonesian courts, 

us, increase or decrease 

our authorized capital or 

ours or to expand its stake 

in Indosat, our business, 

reduce our issued capital, or 

financial	condition,	and	

although such judgments 

veto any of these actions. 

results of operations 

could be admissible as 

One or more of these may 

non-conclusive evidence 

result in the delisting of 

and prospects could be 

materially and adversely 

in a proceeding on the 

underlying claim in an 

Indonesian court. They 

have also advised that 

there is doubt as to 

our securities from certain 

affected.	

exchanges. Further, through 

the MoCI, the Government 

B.  Risks Related to Our Business

exercises regulatory 

power over the Indonesian 

1.  Operational Risks

whether Indonesian courts 

telecommunications 

will enter judgments in 

original actions brought 

in Indonesian courts 

industry. 

As of December 31, 

predicated solely upon the 

2013, the Government 

civil liability provisions of 

had a 14.3% equity 

the US federal securities 

stake in PT Indosat Tbk. 

A material failure in the 

continuing operations of 

our network, certain key 

systems, gateways to our 

network or the networks 

of other network operators 

could	adversely	affect	our	

laws or the securities laws of 

("Indosat"), our competitor, 

business,	financial	condition,	

any state within the US. As 

principally	in	fixed	IDD	

results of operations and 

a result, the claimant would 

telecommunications 

prospects

be required to pursue claims 

services, and the competitor 

against us or such persons 

in cellular services of 

in Indonesian courts.

our majority owned 

We	depend	to	a	significant	

degree on the uninterrupted 

subsidiary, Telkomsel. The 

operation of our network 

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2013 Annual Report
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71

to provide our services. For 

overseas. We also depend 

interrupted. Any failure that 

example, we depend on 

on certain technologically 

results in an interruption 

access	to	our	fixed	wireline	

sophisticated management 

of our operations or of the 

network (“PSTN”) for the 

information systems 

operation	of	our	fixed	line	

and other systems, such 

network and the termination 

as our customer billing 

and origination of cellular 

system, to enable us to 

provision of any service, 

whether from operational 

disruption, natural 

disaster or otherwise, 

telephone calls to and from 

conduct our operations. 

could	adversely	affect	our	

fixed	line	telephones,	and	

Our network, including 

business,	financial	condition,	

a	significant	portion	of	our	

our information systems, 

results of operations and 

cellular and international 

IT and infrastructure and 

prospects.

long-distance	call	traffic	is	

the networks of other 

routed through the PSTN. 

operators with whom our 

Our networks, face both 

We also depend on access 

subscribers interconnected, 

potential physical and 

to internet and broadband 

are vulnerable to damage 

cyber security threats, 

network and a cellular 

network. Our integrated 

or interruptions in operation 

such as theft, vandalism 

from a variety of sources 

and acts intended to 

network includes a copper 

including	earthquake,	fire,	

disrupt operations, which 

access	network,	fiber	optic	

flood,	power	loss,	equipment	

could	adversely	affect	our	

access network, BTSs, 

failure, network software 

operating results

switching equipment, optical 

flaws,	transmission	cable	

disruption or similar events. 

Our networks and 

and radio transmission 

equipment, an IP core 

network, satellite and 

application servers. 

on interconnection to 

the networks of other 

telecommunications 

Although we have a 

comprehensive business 

continuity plan and disaster 

test and strive to improve, 

equipment, particularly our 

wireline access network, 

face both potential 

physical and cyber 

security threats. Physical 

threats include theft and 

we cannot guarantee that 

vandalism of our equipment 

the implementation of such 

and organized attacks 

In addition, we also rely 

recovery plan which we 

operators to carry calls and 

plans will be completely or 

against key infrastructure 

data from our subscribers to 

partially successful should 

intended to disrupt 

the subscribers of operators 

any portion of network 

both within Indonesia and 

be severely damaged or 

operations. In addition, 

telecommunications 

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PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

companies worldwide 

face increasing cyber 

security threats as 

businesses become 

to criminal activity and 

it could have an adverse 

regular upgrades of our data 

effect	on	our	operating	

security measures. However, 

results

there is no assurance that 

increasingly dependent on 

our physical and cyber 

telecommunications and 

security measures will be 

A revenue leakage is 

a generic risk for all 

telecommunications 

computer networks and 

adopt cloud computing 

successful. Damage to our 

network, equipment or 

operators. We may face 

technologies. Cyber security 

data and the need to repair 

revenue leakage problems, 

threats include gaining 

unauthorized access to 

such damage resulting 

from a physical or cyber 

our systems or inserting 

attack may materially 

or problems with collecting 

all the revenues to which we 

may be entitled, due to the 

computer viruses or 

and	adversely	affect	our	

possibility of weaknesses at 

malicious software in our 

business,	financial	condition	

the transactional level, delay 

systems to misappropriate 

and operating results. Our 

in transaction processing, 

consumer data and other 

sensitive information, 

corrupt our data or 

disrupt our operations. 

networks face potential 

security threats, such as 

theft or vandalism, which 

dishonest customers or 

other factors. 

could	adversely	affect	our	

We have taken some 

Unauthorized access may 

operating results.

also be gained through 

traditional means such 

as the theft of laptop 

We face a number of risks 

relating to our internet-

computers, portable data 

related services

devices and mobile phones 

preventive measures against 

the possibility of revenue 

leakage by increasing 

control functions in all 

of our existing business 

process, implementing 

and intelligence gathering 

In addition to cyber 

revenue assurance methods, 

on employees with access. 

security threats, because 

employing adequate policies 

Although we have not 

we provide connections 

to the internet and host 

and procedures as well as 

implementing information 

experienced any material 

websites for customers and 

systems applications to 

successful cyber attacks to 

develop internet content 

minimize revenue leakages. 

date	that	have	affected	our	

and applications, we may 

Nonetheless, there is no 

operations, our network and 

be perceived as being 

assurance that in the future 

our website are frequently 

associated with the content 

there	will	be	no	significant	

targeted by cyber attacks. 

carried over our network 

revenue leakages or that any 

A successful cyber attack 

may lead us to incur 

or displayed on websites 

that we host. We cannot 

such leakages will not have 

a	material	adverse	affect	on	

substantial costs to repair 

and do not screen all of 

our operating results.

damage or restore data, 

implement substantial 

this content and may face 

litigation claims due to a 

New technologies may 

organizational changes and 

perceived association with 

adversely	affect	our	ability	

training to prevent future 

this content. These types 

to remain competitive

similar attacks and lost 

of claims can be costly to 

revenues and litigation costs 

defend, divert management 

The telecommunications 

due to misused sensitive 

resources and attention, and 

industry is characterized 

may damage our reputation.

by	rapid	and	significant	

information, and cause 

substantial reputational 

damage. We take preventive 

A revenue leakage might 

and remedial measures, 

including enhanced 

occur due to internal 

weaknesses or external 

changes in technology. 

We may face increasing 

competition due to 

technologies currently under 

cooperation with the police, 

factors and if this happened 

development or which 

particularly in areas prone 

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PT Telekomunikasi Indonesia, Tbk

73

may be developed in the 

through which we also 

future. Future development 

provide content to our 

or	suffer	launch	delays	

or failures. The loss or 

or application of new or 

alternative technologies, 

telecommunications 

reduced performance of our 

subscribers. We do not yet 

satellites, whether caused 

services or standards could 

have substantial experience 

by equipment failure or 

require	significant	changes	

as a content provider 

its license being revoked, 

to our business model, 

the development of new 

products, the provision 

therefore we cannot assure 

may	adversely	affect	our	

you that we will be able 

financial	condition,	results	

to	effectively	manage	the	

of operations and ability to 

of additional services and 

growth of this business. 

provide certain services

substantial new investments 

by us. New products and 

We cannot assure you that 

Our Telkom-1 and 

services may be expensive 

our technologies will not 

to develop and may result 

become obsolete, or be 

in the introduction of 

additional competitors 

into the marketplace. We 

cannot accurately predict 

how emerging and future 

technological changes will 

subjected to competition 

from new technologies in 

the future, or that we will 

be able to acquire new 

technologies necessary 

to compete in changed 

Telkom-2 satellites have 

a limited operational life, 

currently estimated to 

end approximately in 2015 

and 2020, respectively. A 

number	of	factors	affect	

the operational lives of 

satellites, including the 

affect	our	operations	or	

circumstances on 

quality of their construction, 

the competitiveness of our 

commercially acceptable 

the durability of their 

services. Furthermore, we 

terms. Our failure to react to 

systems, subsystems and 

cannot guarantee that we 

rapid technological changes 

component parts, on-board 

will	be	able	to	effectively	

could	adversely	affect	our	

fuel reserves, accuracy 

integrate new technologies 

business,	financial	condition,	

of their launch into orbit, 

into our existing business 

results of operations and 

exposure to micrometeorite 

model.

prospects.

storms, or other natural 

events in space, collision 

As part of our continuing 

Our satellites have limited 

with orbital debris, or the 

development of our TIMES 

operational life they may 

manner in which the satellite 

business, we continue to 

be damaged or destroyed 

is monitored and operated. 

seek to develop businesses 

during in-orbit operation 

We currently use satellite 

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2013 Annual Report
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Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

transponder capacity on 

fully insured the cost of 

our satellites in connection 

the satellite, the loss of 

with many aspects of our 

business, including direct 

the Telkom-3 satellite 

will require us to lease 

leasing of such capacity and 

transponder capacity from 

routing for our international 

a third-party provider to 

eastern parts of Indonesia 

which currently rely largely 

on satellite coverage 

for telecommunications 

services, and could 

adversely	affect	our	

long-distance and cellular 

fulfill	our	commitments	

business,	financial	condition	

services. 

to our satellite operations 

and results of operations. 

customers, with likely lower 

Moreover, International 

margins than we would 

2.  Financial Risks

Telecommunication Union 

have received from the use 

We are exposed to interest 

(“ITU”) regulations specify 

of Telkom-3 had it been 

rate risk

that a designated satellite 

successfully launched. We 

slot has been allocated 

for Indonesia, and the 

Government has the right 

to determine which party 

is licensed to use such 

slot. While we currently 

hold a license to use the 

designated satellite slot, 

are currently in the initial 

Our debt includes bank 

phases for the procurement 

borrowings	to	finance	

of a replacement satellite, 

the Telkom-3S, which 

is currently planned for 

launch in 2016. Although 

our operations. Where 

appropriate, we seek to 

minimize our interest 

rate risk exposure by 

the Telkom-1 satellite may 

entering into interest rate 

still be operational for 

swap contracts to swap 

in the event our Telkom-1 

several years after the end 

floating	interest	rates	for	

and Telkom-2 satellites 

experience technical 

problems or failure, the 

of its currently estimated 

operational lifespan in 

2015, if there is any delay 

Government may determine 

in the development and 

fixed	interest	rates	over	

the duration of certain 

of borrowings. However, 

our hedging policy may 

that we have failed to 

optimize the existing 

slot under our license, 

launch of the Telkom-3S, 

not adequately cover our 

or if the operational life of 

exposure to interest rate 

the Telkom-1 satellite ends 

fluctuations	and	this	may	

which may result in the 

before the Telkom-3S is 

Government withdrawing 

successfully launched, or 

our license. We cannot 

damage or failure renders 

assure you that we will be 

our existing satellites 

able to maintain use of the 

unfit	for	use,	we	would	

designated satellite slot in a 

need to lease additional 

result in a large interest 

expense and an adverse 

effect	on	our	business,	

financial	condition	and	

results of operations. 

manner deemed satisfactory 

transponder capacity from 

2013 was a challenging year 

by the Government.

a third party, which would 

for Indonesia's economy 

In anticipation of the 

growth in demand for 

satellite services and to 

support our business 

strategy with regard to 

providing TIME services, 

we signed a contract in 

of the Telkom-3 Satellite 

System. However, due to 

likely increase our costs 

of operations. Failure to 

lease adequate satellite 

due to increased pressure 

on macro economy stability. 

Responding to these 

capacity from a third-party 

challenges, Bank Indonesia 

provider may also result 

in service interruptions 

and/or a cessation of our 

satellite operations. The 

business could increase 

has adopted a tight 

monetary policy by raising 

its benchmark BI Rate by 

175 basis points in order 

to	mitigate	inflationary	

pressures as well as to 

2009 for the procurement 

termination of our satellite 

expenses associated with 

stimulate corrections to 

a launch failure in August 

our provision of other 

2012, the Telkom-3 satellite 

telecommunications 

the	current	account	deficit	

towards a more healthy and 

ended up in an unusable 

orbit. Although we had 

services, particularly in the 

sustainable balance. 

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75

The trend in the increase 

of BI Rate was followed by 

increases in the JIBOR and 

Overall,	our	financial	risk	

management program 

aims to minimize losses 

Bank	Indonesia	Certificate	

on	the	financial	assets	and	

(“SBI”) interest rates. In spite 

financial	liabilities	arising	

of the increasing trends of 

from	fluctuation	of	foreign	

capital investment. For the 

years ended 

December 31,  2011, 2012 

and 2013, our actual 

consolidated capital 

expenditures totaled 

JIBOR and SBI interest rates 

currency exchange rates. 

Rp14,603 billion, Rp17,272 

during 2013, the impact on 

We have a written policy 

billion and Rp24,898 

the Company's liabilities of 

for foreign currency risk 

billion (US$3,030 million), 

loan interest payment is still 

management, which mainly 

respectively. Our ability to 

manageable and within the 

covers time deposits 

Company's work plan and 

placements and hedging 

budget going forward, with 

to cover foreign currency 

the ongoing uncertainties 

in the global economy as 

risk exposure for periods 

ranging from three up to 

well as the potential of high 

twelve months. 

inflation,	and	even	though	

Indonesia's economic 

The exchange rate 

fundamentals remain strong, 

of Indonesian Rupiah 

there is no assurance that 

weakened relative to the 

the benchmark BI Rate will 

US Dollar in 2013, and in 

decline or continue stable 

We may not be able to 

successfully manage our 

the future, we can give 

no assurance that we 

will be able to manage 

our exchange rate risk 

fund capital expenditures 

in the future will depend 

on our future operating 

performance, which is 

subject to prevailing 

economic conditions, 

levels of interest rates and 

financial,	business	and	other	

factors, many of which 

are beyond our control, 

and upon our ability to 

obtain additional external 

financing.	We	cannot	

assure you that additional 

financing	will	be	available	

foreign currency exchange 

successfully or that our 

to us on commercially 

risk

business,	financial	condition	

acceptable terms, or at all. 

or results of operations will 

In addition, we can only 

Changes in exchange rates 

not	be	adversely	affected	by	

incur	additional	financing	in	

our exposure to exchange 

compliance with the terms 

have	affected	and	may	

continue	to	affect	our	

financial	condition	and	

results of operations. Most 

of our debt obligations are 

rate risk. 

We may be unable 

to fund the capital 

denominated in Indonesian 

expenditures needed for 

Rupiah and a majority of 

us to remain competitive 

denominated in US Dollars. 

industry in Indonesia

Most of our revenues are 

denominated in Indonesian 

The delivery of 

of our debt agreements. 

Accordingly, we cannot 

assure you that we will have 

sufficient	capital	resources	

to improve or expand 

our telecommunications 

or update our other 

technology to the 

extent necessary to 

remain competitive 

our capital expenditures are 

in the telecommunications 

infrastructure technology 

Rupiah and a portion 

is denominated in US 

telecommunications 

services is capital intensive. 

in the Indonesian 

Dollars (for example from 

In order to be competitive, 

telecommunications market. 

international services). We 

we must continually expand, 

Our failure to do so could 

may also incur additional 

modernize and update 

long-term indebtedness in 

our telecommunications 

have a material adverse 

effect	on	our	business,	

currencies other than the 

infrastructure technology, 

financial	condition,	results	of	

Indonesian Rupiah, including 

which involves substantial 

operations and prospects.

the	US	Dollars,	to	finance	

further capital expenditures. 

76

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

3.  Legal and Compliance Risks

which will be subject to the 

Forward-looking statements 

If we are found liable 

for	price	fixing	by	the	

discretion of the District 

Court, which could have 

Indonesian Anti-Monopoly 

an	adverse	effect	on	our	

Committee and for class 

business, reputation and 

action allegations, we may 

profitability.

be subject to substantial 

liability which could lead to 

Class action lawsuits were 

a decrease in our revenue 

filed	against	Telkomsel	

may not be accurate  

This Annual Report 

incorporates forward-

looking statements that 

include announcements 

regarding our current 

goals and projections 

and	affect	our	business,	

and Indosat during 2007 

of our operational 

reputation	and	profitability

and 2008 in the District 

performance and future 

On June 17, 2008, the 

Indonesian Supervising 

Committee for Business 

Competition ("KPPU") 

determined that our 

Company, Telkomsel, PT 

XL Axiata Tbk. (“XL”), 

PT Bakrie Telecom Tbk. 

(“Bakrie Telecom”), PT 

Mobile-8 Telecom Tbk. 

Court of Bekasi, the Central 

business prospects. The 

Jakarta District Court and 

words “believe”, “expect”, 

the Tangerang District 

“anticipate”, “estimate”, 

Court, relating to Temasek 

“project” and similar words 

Holdings (Private) Limited’s 

identify forward-looking 

prior cross ownership of 

shares in Telkomsel and 

statements. In addition, 

all statements, other than 

Indosat,	alleging	price	fixing	

statements that contain 

of telecommunications 

services.	The	plaintiffs	

historical facts, are forward-

looking statements. 

withdrew	the	lawsuit	filed	

While we believe that the 

(“Mobile-8”) and PT Smart 

with the District Court 

Telecom (“Smart Telecom 

of Bekasi. On January 27, 

expectations contained 

in these statements are 

reasonable, we cannot 

give an assurance that 

2010, the court dismissed 

the	class	action	filed	with	

the Central Jakarta District 

they will be realized. 

Court on the basis that the 

These forward-looking 

plaintiffs	did	not	establish	

statements are subjected 

now Smartfren had 

jointly breached Article 

5 of Law No.5/1999. We 

and Telkomsel appealed 

the KPPU’s ruling to the 

Bandung District Court and 

their legal standing and that 

to a number of risks and 

the South Jakarta District 

two	members	of	the	plaintiff	

uncertainties, including 

Court, respectively. On April 

class did not qualify as class 

changes in the economic, 

12, 2011, the Supreme Court 

representatives. On May 24, 

social and political situation 

ordered a consolidation of 

2010, the court dismissed 

the appeals and appointed 

the	class	action	filed	with	

in Indonesia and other 

risks described in "Risk 

the Central Jakarta District 

the Tangerang District 

Factors". All forward-looking 

Court to handle the appeals. 

Court on the basis that the 

statements, written or 

Neither we nor Telkomsel 

plaintiffs	failed	to	establish	

verbal, made by us or by 

has	received	any	notification	

their legal standing as class 

persons on behalf of us are 

from the court with respect 

representatives.

deemed to be subject to 

to the resolution of this 

those risks.

case. See Item 8 on Form 

There can be no assurance 

20F “Financial Information 

that other subscribers, 

4.  Regulation Risks

– Consolidated Statements 

people, or partners will 

We operate in a legal and 

and Other Financial 

Information–Material 

not	file	similar	cases	in	the	

regulatory environment that 

future. If a District Court in 

is	undergoing	significant	

Litigation”. If the District 

any new class action suit, 

Court issues a verdict 

issues a verdict in favor of 

change. These changes 

may result in increased 

against our Company and/

such	plaintiff,	it	could	have	

competition, which may 

or Telkomsel, we could be 

an	adverse	effect	on	our	

result in reduced margins 

subjected to the payment 

business, reputation and 

and operating revenue, 

of	a	fine,	the	amount	of	

profitability.

among other things. These 

Corporate 
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(For ADR 
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2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

77

changes may also directly 

reduce our margins or 

reduce the costs of our 

with us in providing 

telecommunications 

services. Furthermore, it 

PER/M.KOMINFO/01/2009 

resulted in a substantial 

reduction in our revenues 

competitors. These adverse 

is impossible to anticipate 

from these services. Although 

changes resulting from 

regulation may have a 

material	adverse	effect	

on us.

the regulatory policies 

these services may be 

that will be applied to new 

resumed from August 6, 2013 

technologies.

We derive substantial 

under MoCI Regulation No.21 

year of 2013 dated July 26, 

2013, regarding the Operation 

of Content Provider Services 

Reformation in Indonesian 

revenue from 

telecommunications 

interconnection services 

on Mobile Cellular Network 

regulation initiated by the 

because we have the largest 

and Local Fixed Wireless 

Government in 1999 have, to 

network in Indonesia and 

Network with Limited 

a certain extent, resulted in 

our competitors must pay 

Mobility, which replaced 

the industry’s liberalization, 

tariffs	to	connect	to	our	

MoCI Regulation No.1/

including removal of barriers 

network. As regulated by 

PER/M.KOMINFO/01/2009 

to entry and the promotion 

the MoCI, interconnection 

and Telkomsel resumed 

of competition. However, in 

rates have decreased in 

these services in August 6, 

recent years, the volume and 

recent years. The current 

2013, pursuant to the new 

complexity of regulatory 

changes has created an 

interconnection rates, 

decree, premium SMS service 

effective	in	2011,	reduced	

providers are required to 

environment of considerable 

rates by an average of 

regulatory uncertainty. In 

addition, as the legal and 

regulatory environment 

of the Indonesian 

telecommunications 

sector continue to change, 

1.5% to 3.0% compared 

to the previous rates 

meet stricter requirements 

that	are	more	difficult	to	

comply with. Accordingly we 

effective	in	2008.	See	Legal	

do not expect revenues from 

Basis and Regulation – 

premium SMS services to 

Interconnection. 

return to levels seen prior to 

October 2011.

competitors, potentially with 

The termination of 

greater resources than us, 

may enter the Indonesian 

telecommunications 

sector and compete 

Telkomsel’s premium SMS 

In the future, the Government 

services previously from 

October 2011 as a result 

of MoCI Regulation No.1/

may announce or implement 

other regulatory changes 

which	may	adversely	affect	

78

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

our business or our existing 

distance service using 

code. We were required to 

licenses. We cannot assure 

the “009” access code. 

you that we will be able 

to compete successfully 

with other domestic and 

There is a possibility that 

other operators will be 

granted IDD licenses in 

open DLD access codes 

in all remaining areas on 

September 27, 2011, by 

which date our network was 

foreign telecommunications 

the future. The operations 

ready to be opened up to 

operators, that regulatory 

of incumbents and the 

the three-digit DLD access 

changes will not 

entrance of new operators 

codes in all coded areas 

disproportionately reduce 

into the international long-

throughout Indonesia. 

our competitors’ costs 

or disproportionately 

reduce our revenues, 

or that regulatory 

distance market, including 

the VoIP services provided 

However, we believe that the 

by such operators, continue 

cost for operators who have 

to	pose	a	significant	

not upgraded their network 

changes, amendments or 

competitive threat to us. 

infrastructure to open their 

interpretations of current or 

We cannot assure you that 

networks to the three-digit 

future laws and regulations 

such	adverse	effects	will	

access codes to do so is 

promulgated by the 

not continue or that such 

significant.	To	date,	neither	

Government will not have a 

increased competition 

material	adverse	effect	on	

will not continue to 

our business and operating 

erode our market share 

results.

or	adversely	affect	our	

of the OLOs have made a 

request to us to connect 

their networks to enable 

their DLD access codes to 

fixed	telecommunications	

be accessible, other than 

services operating margins 

with respect to Balikpapan, 

and results of operations.

The entry of 

additional Indonesian 

telecommunications 

operators as providers of 

We face risks related to 

international direct dialing 

the opening of new long 

services could adversely 

affect	our	international	

telecommunications 

distance access codes

In an attempt to 

services operating margins, 

liberalize DLD services, 

market share and results of 

the Government issued 

operations

regulations assigning each 

provider of DLD services 

and as such, we believe 

that except with respect 

to Balikpapan, none of the 

DLD access codes for any 

of the licensed operators 

are usable by customers of 

other operators. However, 

if they do so in the future, 

the implementation of any 

new DLD access codes 

can potentially increase 

We obtained a license and 

a three-digit access code 

competition	by	offering	our	

entered the international 

to be dialed by customers 

subscribers more options 

making DLD calls. In 2005, 

for DLD services. In addition, 

long-distance service 

market in 2004, and 

acquired	a	significant	

market share for IDD 

the MoCI announced 

that three-digit access 

codes for DLD calls will 

the opening of new DLD 

access codes is expected 

to result in increased 

competition and less 

services by the end of 2006. 

be implemented gradually 

Indosat, one of our primary 

within	five	years	and	that	

cooperation among industry 

competitors, entered this 

it would assign us the 

incumbents, which may 

market prior to us and 

continues to maintain a 

substantial market share 

for IDD services. Bakrie 

Telecom was awarded an 

IDD license in 2009 to 

provide international long 

“017” DLD access code for 

result in reduced margins 

five	major	cities,	including	

and revenues, among other 

Jakarta, and allow us to 

things, all of which may have 

progressively extend it 

to all other area codes. 

Indosat was assigned 

“011” as its DLD access 

a	material	adverse	effect	

on us.

Corporate 
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Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

79

New regulations for the 

cellular (Telkomsel) towers 

While the number of our 

configuration	of	BTS	towers	

and	our	fixed	wireless	

fixed	wireline	subscribers	

may delay the set up of new 

(Telkom Flexi) towers may 

increased by 4.0% at the 

BTS towers or changes in 

also disadvantage us by 

end of 2012 and by 4.5% at 

the placement of existing 

requiring that we allow 

the end of 2013, revenues 

towers, and may erode 

our competitors to expand 

from our wireline voice 

our leadership position by 

quickly, particularly in urban 

services decreased by 8.2% 

requiring us to share our 

areas where new space for 

in 2012 and by 8.3% in 2013. 

towers with our competitors

additional towers may be 

The percentage of revenues 

In 2008 and 2009, the 

Government issued 

difficult	to	obtain.

derived from our wireline 

voice services out of our 

Effective	2011,	local	

total revenues continued to 

regulations relating to the 

Governments are permitted 

decrease from 12.2% in 2012 

construction, utilization 

to assess fees of up to 2.0% 

to 10.4% in 2013.

and sharing of BTS towers. 

of the tax assessed value 

Pursuant to the regulations, 

of towers. Although we do 

the construction of BTS 

towers requires permits 

not expect the amount of 

these fees to be material 

We have been taking 

various measures in 

order to stabilize our 

from the local government. 

in 2013, there can be no 

revenues from wireline 

The local government has 

assurance that they will not 

voice services. However, 

a right to determine the 

be substantial in the future.

we cannot assure you 

placement of the towers, the 

location in which the towers 

5.  Competition Risks 

can be constructed, and also 

Related to Our Fixed 

that we will be successful 

in mitigating the adverse 

impact of the substitution 

to determine a license fees 

Telecommunication Business

of mobile voice services 

to build tower infrastructure. 

We may further lose wireline 

and other alternative 

These regulations also 

obligate us to allow 

telephone subscribers and 

means of communication 

revenues derived from 

for wireline voice services 

other telecommunication 

our wireline voice services 

or in reducing the rate of 

operators to lease 

space and utilize our 

may continue to decline, 

which may materially 

decline in our revenues 

generated from wireline 

telecommunications towers 

adversely	affect	our	results	

voice services. Migration 

without any discrimination. 

of	operations,	financial	

from wireline voice services 

These regulations may 

adversely	affect	in	the	

allocation, development 

or expansion plan of our 

condition and prospects

Revenues derived from 

our wireline voice services 

to mobile services and 

other alternative means 

of communication may 

further intensify in the 

continued to decline 

future,	which	may	affect	the	

new BTS towers as setting 

during the past several 

up of our new towers will 

years mainly due to the 

financial	performance	of	

our wireline voice services 

become more complicated. 

increasing popularity of 

and thus materially and 

They may also adversely 

affect	our	existing	BTS	

mobile voice services and 

adversely	affect	our	results	

other alternative means 

of	operations,	financial	

towers if local governments 

of communication, such 

condition and prospects as 

required any changes in the 

as	VoIP.	Tariffs	for	mobile	

a whole.

placement of the existing 

towers. 

services have declined 

in recent years which 

has further accelerated 

Our	fixed	wireless	business	

is subject to intense 

The requirement that 

we share space on our 

substitution of mobile for 

competition

wireline voice services. 

80

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Our	fixed	wireless	telephone	

of intense competition in 

increased with the 

business faces competition 

our	fixed	wireless	business	

Blackberry’s popularity. The 

from an increasing number 

and the limited capacity 

of operators, including Bakrie 

of bandwidth. However, 

increasing use of mobile 

broadband services also 

Telecom and Indosat, as well 

we cannot assure you 

adversely	affects	our	market	

as mobile cellular services, 

that we will be successful 

share and revenues from 

SMS, VoIP services and 

in mitigating the adverse 

our	fixed	data	and	internet	

e-mail. 

impact. Competition may 

services.

further intensify in the 

Competition in the cellular 

future,	which	may	affect	the	

We have been taking 

and	fixed	wireless	markets	

financial	performance	of	

various measures in order 

has remained intense, with 

our	fixed	wireless	services	

each operator launching 

and thus materially and 

to mitigate the impact 

of intense competition 

increasingly attractive and 

adversely	affect	our	results	of	

in our data and internet 

creative marketing programs. 

operations,	financial	condition	

businesses. However, we 

The	lower	average	tariffs	due	

and prospects as a whole.

to intense competition in the 

cellular market has in part 

Our data and internet 

cannot assure you that 

we will be successful in 

mitigating such adverse 

lead to declining ARPU for 

services are facing increasing 

impact. Competition may 

Telkom Flexi, with blended 

competition, and we may 

further intensify in the 

monthly prepaid and 

experience declining margins 

future,	which	may	affect	the	

postpaid ARPU decreasing 

from such services as such 

financial	performance	of	our	

from approximately Rp9,500 

competition	intensifies

in 2011, Rp8,700 in 2012, and 

Rp8,400 in 2013. In addition, 

Our data and internet 

data and internet services 

and thus materially and 

adversely	affect	our	results	

while	fixed	wireless	tariffs	

services are facing increase 

of	operations,	financial	

were previously generally 

competition from other data 

condition and prospects as 

lower than GSM mobile 

and internet operators as well 

a whole.

cellular	tariffs,	in	part	due	

as mobile operators. 

to regulatory changes in 

6.  Competition Risks Related 

December 2010 in how right-

Wireless broadband access 

to Our Cellular Business 

of-use fees are calculated, 

operators that received 

(Telkomsel)

tariff	differences	between	

licenses in 2009 for 

Competition from existing 

fixed	wireless	services	and	

Wi-Max technology began 

service providers and 

GSM mobile cellular services 

to establish their businesses 

new market entrants may 

are now generally negligible. 

in the fourth quarter of 2010 

adversely	affect	our	cellular	

As	a	result,	our	fixed	wireless	

(for instance First Media) and 

services business

revenue tend to decline, 

from Rp1,342 billion as of 

in 2012 (Berca). In 2013, the 

regulator has permitted the 

The Indonesian cellular 

December 31, 2011 to Rp1,225 

Wi-Max operators to deploy 

services business is highly 

billion as of December 31, 

the long term evolution 

competitive. Competition 

2012 and Rp1,051 billion as of 

(“LTE”) technology. This will 

among cellular services 

December 31, 2013. 

adversely	affect	our	market	

providers in Indonesia is 

We have been taking 

Speedy broadband service.

including pricing, network 

various measures in order 

The number of broadband 

to mitigate the impact 

mobile subscribers have 

quality and coverage, 

the range of services, 

share and revenues from our 

based on various factors, 

Corporate 
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2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

81

second largest operator 

from current big players, 

features	offered	and	

customer service. Our 

cellular services business, 

operated through our 

while also acquiring 

additional frequency 

allocations to facilitate 

majority-owned subsidiary, 

the roadmap to LTE 

Telkomsel, competes 

primarily against Indosat 

and XL. Several other 

smaller GSM and CDMA 

operators also provide 

(4G) technology. Further 

operator consolidation is 

likely in order to ensure 

that each operator can 

remain competitive, 

cellular services in Indonesia, 

reduce operational costs, 

including PT Hutchison 

CP Telecommunications 

and also to “rebalance” 

the broadband mobile 

(“Hutchison”), PT Natrindo 

frequency spectrum that 

Telepon Seluler (“Natrindo” 

require wider frequency 

or “AXIS”), Smart Telecom 

bandwidth. The MoCI 

and Bakrie Telecom. In 

also supports operator 

suitability of business model, 

the need to acquire new 

expertises, and also risks 

related to the online media 

(copy rights, consumer 

protection,	confidentiality	of	

customer data). 

Focusing on international 

expansion is one of 

our strategic business 

intiatives. In particular, 

we already expansion in 

seven countries, namely 

Hong Kong-Macau, Timor 

Leste, Australia, Myanmar, 

addition to current cellular 

consolidation, as it has been 

Malaysia, Taiwan, and 

service providers, the MoCI 

reluctant in recent years 

United States of America 

may license additional 

to issue new licenses for 

through our subsidiary, Telin. 

cellular service providers 

cellular players.

in the future, and such new 

entrants may compete with 

While operator 

Expanding our operations 

internationally exposes us to 

a number of risks associated 

consolidation may lead to 

with operating in new 

improved conditions in the 

jurisdictions for example, 

cellular telecommunication 

our international operations 

could	be	adversely	affected	

by political, or social 

instability and unrest, by 

regulatory changes, such 

as an increase in taxes 

applicable to our operations, 

macroeconomic instability, 

limitations on or controls 

on the foreign exchange 

trade, competition from 

industry, it also present 

challenges for Telkomsel 

in maintaining its market 

position.

"smartfren". On January 18, 

7.  Risks Related to 

2011, Mobile-8 acquired a 

Development of New 

significant	number	of	shares	

Businesses 

us. 

In March 2010, Smart 

Telecom and Mobile-8 

announced the signing of 

a cooperation agreement 

to use the same logo and 

brand under the brand name 

in Smart Telecom, and on 

April 12, 2011 PT Mobile-8 

Telecom Tbk. changed 

its name to PT Smartfren 

The Company believes 

that	efforts	to	develop	new	

local	operators,	difference	

businesses other than the 

in consumer preferences 

Telecom Tbk. In subsequent 

telecommunication business 

and a lack of expertise in 

developments, XL has 

plans for the acquisition 

of Natrindo (Axis). On 

September 29, 2013, XL-

as well as international 

the local markets in which 

expansion are necessary to 

we will be operation. Any 

ensure continuing business 

of these factors could 

growth. This is undertaken 

cause our expected returns 

Axiata has signed a CSPA 

through the activities of 

with Axis for the acquisition 

our subsidiaries, Metra and 

from our expansion to be 

limited and could have a 

of Axis’ shareholders. 

The strategic acquisition 

will position XL as the 

Telin. Risks related to new 

material	and	adverse	effect	

business development 

include: competition 

on our business, results of 

operations	and	financial	

condition.

82

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Network Infrastructure

Rizkan Chandra
Director of Network 
IT & Solution

Network management

In The Master Plan and infrastructure IDN 
network, we aim to do modernization 
of legacy networks into broadband 
infractructure network

we had 8,196,055 homepass with broadband 
access

57.1%

Telkomsel’s digital network was supported by  
69,864 BTS

28.7%

In 2013, we 
continued to develop 
infrastructure through 
IDN program. The IDN 
program demonstrates 
our commitment to 
ceaselessly build and 
improve the quality, 
efficiency and cost 
structure of the 
infrastructure. In line 
with our transformation 
to become TIMES 
provider, we are 
focusing our efforts 
on the provision of 
high-speed broadband 
access via optical fiber 
networks and Wi-Fi 
(“id-Access”), IP-based 
and optical backbone 
network (“id-Ring “) 
and integrated NGN in 
the provision of various 
services (“id-Con”).

Development	of	our	network	infrastructure	to	offer	a	more	efficient	and	cost-competitive	which	is	part	of	the	

Government’s Master Plan for the Acceleration and Expansion of Indonesia's Economic Development (“MP3EI”) 

in line with our transformation into a TIMES provider under our Indonesia Digital Network ("IDN") program. In 

order	to	developing	and	improving	our	network	into	high	quality,	efficient	and	cost	competitive	infrastructure	to	

deliver our TIMES services, we have been developing and improving our network infrastructure which intended 

to be a jointly developed network used by our various units in the Telkom Group that we called Telkom One 

network. 

Corporate 
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Company 
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Additional 
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Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

83

Our IDN program involves the following three program developments:

1. 

id-Convergence (“id-Con”): convergence of the node service network infrastructure into a multi-service and 

multi-screen integrated NGN.

2.  id-Ring: development of our transport network infrastructure into an IP-based and optical backbone 

network.

3.  id-Access: development of our customer access network infrastructure into a high speed broadband access 

through	fiber	optic	and	Wi-Fi	networks.

A. Fixed Line Network and Transmission

1.  Fixed Wireline Network

	 As	of	December	31,	2013,	we	managed		9.4	million	fixed	wireline	connections.	Our	network	and	

infrastructure IDN master plan aims to modernize our legacy network to broadband access infrastructure 

network.

Operating Statistics  

Exchange capacity 

Installed lines 

Lines in service(1)

Subscriber lines 

Public telephones 

Leased lines in service(2)

Fixed  wireline  subscriber  pulse  production 
(millions minutes)(3)

As and for the year Ended December 31,

2013  

2012  

2011  

2010  

2009  

13,918,369 

13,908,003 

12,180,214 

11,237,229 

11,094,063  

10,650,652 

11,109,156 

11,005,208 

10,510,048 

10,013,565  

9,350,806 

9,034,010 

8,688,526 

8,302,818 

8,376,793  

9,080,236 

8,672,332 

8,323,175 

7,980,337 

8,038,294  

270,570 

273,929 

278,505 

322,481 

338,499  

2,864 

5,773 

3,342 

6,770 

3,662 

8,054 

3,988 

9,403 

4,273  

54,186 (4)

(1)  Lines in service are subscriber lines and public telephone lines, including the lines in service that we operate under revenue-sharing arrangements. 
(2)  Excludes leased lines for our network and multimedia businesses.
(3)  Consists of pulses generated by local and domestic long-distance calls, excluding calls from public pay phones and cellular phones.
(4)  In millions of pulse for year 2009.

2.  Fixed Wireless Network

  Our infrastructure consists of mobile switching centers (“MSC”) that are connected to every other 

trunk exchange. Each MSC is connected to a base station sub system (“BSS”), which consists of a base 

station controller (“BSC”) and a base transceiver station (“BTS”). These, in turn, connect the customers’ 

handheld	devices	and	fixed	wireless	terminals	to	our	fixed	wireless	network.	The	number	of	fixed	wireless	

connections in service was  6.8 million as of December 31 2013. 

3.  Transmission Network 

Throughout 2013, we continued to primarily focus on the development of our broadband network, which 

serves as the backbone for our network infrastructure as a whole. Our backbone telecommunications 

network consists of transmission networks, remote switching facilities and core routers, which connect 

a number of access nodes. The transmission links between nodes and switching facilities comprise a 

terrestrial	transmission	network,	in	particular	fiber	optic,	microwave	and	submarine	cable	networks,	as	

well as satellite transmission networks and other transmission technologies. 

Transmission Network

As of December 31,

2012 

2013 

Capacity (number of Transmission medium circuits)

E1

STM-1

STM-4

STM-16

STM-64

STM-256

 131,546 

 131,303 

 720 

 736 

 92 

 100 

 55 

 58 

 260 

 337 

 3 

 3 

Note: 

The backbone transmission unit uses E1, STM1 (equivalent to 63 E1), STM4 (equivalent to 4 STM1), STM16 (equivalent to 4 STM4), STM64 
(equivalent to 4 STM16), and STM256 (equivalent to 4 STM64). STM or Synchronous Transfer Mode is the unit typically used in backbone 
transmission networks. Facilitating broadband services requires high capacity transmission networks using nxSTM-1 units. E1 units are used 
to support legacy services.

We operate the Telkom-1 and Telkom-2 satellites as well as 205 earth stations, including one satellite 

master control station. The Telkom-1 satellite has 36 transponders, including 12 extended C-band 

transponders and 24 standard C-band transponders, while the Telkom-2 satellite has 24 standard C-band 

transponders. 

 
84

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

In addition to our Telkom-1 and 

satellite, the Telkom-3S, which 

the 2.1 GHz frequency.

Telkom-2 satellites, we also 

lease transponder capacity 

for 30 TPE (transponder 

equivalent, @36 Mhz), 

comprising 9 TPE from the 

JSAT-5A (132 BT) satellite, 

10 TPE from the Etuelsat 

172A (172 BT) satellite, 8 TPE 

from the Chinasat-10 (110 BT) 

satellite, and 3 TPE from the 

Intelsat-8 (169 BT) satellite.

The Telkom-3 satellite, 

launched in August 2012, failed 

to reach its orbit, resulting in 

the Telkom-3 satellite being 

positioned in an unusable 

orbit. We had insurance 

coverage for the procurement 

costs of Telkom-3 satellite. We 

will lease additional satellite 

transponder capacity from 

third	parties,	if	requiredto	fulfill	

internal operational needs and 

to accomodate the needs of 

customers. We are currently 

in the initial phases for the 

procurement of a replacement 

is currently planned for launch 

As of December 31, 2013, 

in 2016. 

B.  Cellular Network

Telkomsel’s digital network 

was supported by  69,864 

BTS with an overall network 

Our cellular services, which are 

capacity capable of facilitating 

operated by our subsidiary, 

the communication needs of  

Telkomsel, have the most 

131.5 million customers.

extensive network coverage 

of any cellular operators in 

C.  Data and Internet 

Indonesia. Telkomsel currently 

operates on the GSM/

Network
To ensure a high level of 

DCS, GPRS, EDGE and 3.5G 

reliability, we have built 

networks. The GSM/DCS 

hierarchical and dual 

network consists of 7.5 MHz 

homing IP/MPLS-based 

of bandwidth on the 900 

internet and data networks. 

MHz frequency and 22.5 MHz 

Our IP backbone network 

of bandwidth on the 1,800 

now capable of serving 

MHz frequency. Telkomsel’s 

all of Indonesia and as of 

3G network uses 10 MHz of 

December 31, 2013 covered 

bandwidth on the 2.1 GHz 

of PoP locations with primary 

frequency. Telkomsel tendered 

and secondary PoP which 

for and obtained a further 

consisted of 22  terra router 

5 Mhz of bandwidth on the 

nodes, 6 core router nodes 

2.1 GHz frequency in 2013, 

and 128 PE router nodes.

which it began to use from 

October 2013, bringing its 

We also operate an ethernet 

total bandwidth allocation on 

carrier metro service as an 

its 3G network to 15 MHz on 

aggregator for broadband 

Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

85

access	traffic	connecting	to	

IP backbone. As of December 

31, 2013, 813 ethernet metro 

nodes were in use to support 

our 163.9 Gbps broadband 

access services.

We	provide	fixed	line-based	

broadband internet access 

using ADSL technology 

under the brand “Speedy”. 

As of December 31, 2013, we 

had capacity for 8.2 million 

homepass and were serving  

3 million Speedy customers, 

an increase of 28.7% 

compared to  2.3 million 

subscribers registered on 

December 31, 2012. 

D.  International Networks
We operate international 

Our wireless broadband 

gateways in Batam, Jakarta, 

diversify our services and 

capture business opportunities 

in South Asia, the Middle East 

network infrastructure consists 

and Surabaya to route 

and Europe. 

of wireless access gateways 

outgoing and incoming calls 

("WAG") that are connected 

on our IDD service (“007”). 

to wireless access connections 

Our international network 

("WAC"), which are in turn 

is supported by submarine 

connected to our access 

points. Using a variety of 

communications cable 

systems (“SCCS”) including 

wireless broadband terminals 

the Dumai-Malaka Cable 

such as laptop computers 

System, and the Thailand-

and other handheld personal 

Indonesia-Singapore (“TIS”) 

devices, end users link to 

system, as well as by 

these access points to use 

indefeasible rights of use, 

our broadband Wi-Fi services. 

and satellite capacity. To 

As of December, 2013, the 

consolidate our international 

number of our wireless 

network and expand domestic 

broadband users had reached  

broadband services, our 

75,250 access point.

subsidiary, Telin, entered into 

the Asia America Gateway 

Our subsidiary, Telkomsel, 

cable consortium in April 

also provides mobile cellular 

2007 to develop the Batam-

broadband service under 

Singapore Cable System 

the trade name “Flash”. As 

which connects Batam with 

of December 31, 2013, Flash 

Singapore. Through Telin, 

had  17.3 million subscribers, a 

we plan in the long-term 

56.5% increase compared to 

to enhance international 

11 million subscribers 

telecommunication access to 

registered on December 31, 

regions in eastern Indonesia, 

2012. 

Furthermore, we have 

entered into international 

telecommunications service 

agreements with a number 

of overseas operators 

to facilitate international 

call interconnections. 

Moreover, since we do not 

have agreements with 

telecommunications operators 

in all our IDD destinations, we 

have signed agreements with 

SingTel, Telekom Malaysia, 

Verizon, Belgacom, NTT, 

TIS, France Telecom and 

other telecommunications 

operators under which 

such operators act as hubs 

and route international 

calls to certain parts of the 

world. As of December 31, 

2013, we had agreements 

with 79 international 

telecommunication service 

operators in 26 countries. 

86

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

We have focused on entering 

optical backbone networks 

mechanism, broadband 

into more international 

telecommunications 

(“id-Ring”) and 

access construction using 

(iii) an integrated NGN for the 

the MSAN platform, FTTH 

service agreements with 

provision of multiple services 

construction project, IMS 

other telecommunication 

(“id-Con”).

operators to provide direct 

construction project, and the 

implementation of the Telkom 

interconnections services 

Among the development 

cache system.  

in the top 20 most popular 

projects	of	our	fixed	wireline	

calling destinations for IDD 

network during 2013 are 

In order to further strengthen 

outgoing	traffic.	In	addition	

the capacity expansion of 

our TIMES services, we plan to:

to connect with the 20 top 

our backbone networks 

1.  Continue to improve the 

countries for IDD outgoing 

comprising the Ring-1B 

calls, we are also connected 

(Medan - Banda Aceh) 

capability of our networks 

to improve our enterprise 

to several telecommunications 

project, the Java-Sumatera-

broadband and broadband 

operators in various other 

Kalimantan ("Jasuka") 

anywhere services in 

countries.

project, the Java Backbone 

Indonesia.

(Jakarta - Surabaya) project, 

2.  Continue to improve the 

To support the international 

the Palapa Ring mataram - 

services both voice and data, 

Kupang project, the Tarakan 

Telin already operates points 

Sangata Cable System 

of presence ("POP") in various 

("TSCS") project and the 

capability of the full-IP 

data transport network 

through the following 

programs: increasing 

parts of the world, among 

Sumatera Bangka Cable 

domestic and international 

others in Asia (Singapore, 

System ("SBCS") project, the 

internet bandwidth, 

Hong Kong, Malaysia, Japan, 

regional network improvement 

expanding the Terra IP 

South Korea and East Timor), 

program through the 

backbone, expanding IP 

Europe (United Kingdom , 

Dense Wavelength Division 

over lambda with 10 Gbps, 

Germany and Netherland) and 

Multiplexing ("DWDM") 

the USA (Los Angeles, San 

project in Regional Jakarta, 

Jose and New York).

Java and Denpasar and 

the Kalimantan and 

40 Gbps and eventually 

100 Gbps per lambda,  

facilitating convergence 

and realizing synergies 

NETWORK DEVELOPMENT

Sulawesi SKSO project, the 

among networks in Telkom 

construction of new backbone 

Group, continuing the 

A.  Fixed Line Network 

Development

In 2013, we continued 

to enhance our network 

route and network through 

the Sulawesi Maluku Papua 

Cable System ("SMPCS") 

project, 3rd route Jakarta-

infrastructure and develop our 

Batam-Singapore network, 

development of Metro 

Ethernet which function as 

a single metro transport 

network to provide IP 

and multi-play-based 

IDN. Our IDN plans represent 

and the system upgrade to 

services, continuing the 

our commitment to continue 

increase the capacity of the 

development of FTTH, and 

developing and improving 

Surabaya-Ujung Pandang/

continuing to replace our 

the	quality,	efficiency	and	

Makasar-Banjarmasin ("SUB") 

existing copper cables with 

cost-structure of our network 

cable system. Other important 

fiber	optic	cables	through	

infrastructure. In line with our 

projects are the improvement 

the TITO mechanism.

transformation into a TIMES 

in network reliability through 

3.  Expand the capacity of 

provider, we are focused 

the deployment of new 

on delivering (i) high speed 

FO cables as alternative 

broadband access through 

routes, broadband 

a	fiber	optic	network	and	

access construction and 

IMS-based smart core, 

install and implement of 

new services, continue to 

implement an integrated 

through Wi-Fi (which we term 

modernization with the 

customer	profile	database,	

“id-Access”), (ii) IP-based 

trade-in/trade-out (“TITO”) 

and optimize our service 

Corporate 
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Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

87

delivery platform as a 

service brokerage and 

orchestration. 

by 1,124,080 homepass and 

We expanded our metro 

fiber	to	the	home-based	

ethernet network by setting 

broadband access by 1,856,119 

up and upgrading 

4.  Expand broadband 

homepass. As of December 

813 nodes which enables us to 

coverage to enterprise 

31, 2013, we had 8,196,055 

provide broadband services 

and residential customers 

homepass with broadband 

throughout Indonesia. The 

through a series of 

programs, including 

managed enterprise 

access. We also expanded 

metro ethernet network is also 

the capacity and coverage 

used as the main link for the 

of our metro ethernet and 

IP DSLAM, MSAN for Speedy 

services, managed smart 

expanded the coverage and 

broadband service, softswitch, 

CPE, home automation, 

capacity of IP Core through 

IP VPN and GPON broadband, 

surveillance, and home 

the implementation of 

whether for mobile backhaul, 

interconnect. 

10 Gbps and 40 Gbps lambda 

corporate business solutions 

IP-based network services and 

or triple play services. In 2013, 

For more details of our other 

the implementation of terra 

we added 5,242 node B BTSs, 

major commitments and 

router. In 2013, we added an 

resulting in a total of 9,559 

agreements, see Note 41 to 

additional 6 terra router nodes 

nodes B BTSs.

our Consolidated Financial 

bringing the total number of 

Statements.

terra router nodes that we 

As of December 31, 2013, we 

operate to 28 as of 

had expanded our internet 

B.  Fixed Wireless Network 

December 31, 2013, providing 

gateway capacity to an 

Development

nation-wide coverage in 

installed capacity of 292 Gbps. 

In 2013, we optimized existing 

Indonesia.

BTSs	for	our	fixed	wireless	

In order to ensure adequate 

internet gateway capacity in 

network, but did otherwise 

As part of our IDN program, 

anticipation of the expected 

further	develop	our	fixed	

we improved our IP Core 

rapid	growth	in	fixed	and	

wireless network. As of 

network used which supports 

mobile	broadband	traffic.	In	

December 31, 2013 we had  

our TIMES businesses and 

2013, we also cooperated with 

5,715	BTSs	in	our	fixed	wireless	

integrated our NGN core 

Akamai, Google and Yahoo to 

network.

network between with our 

operate a content distribution 

fixed	wireline	and	fixed	

network (“CDN”) with a 

C.  Cellular Network Development

wireless businesses. Our IP 

capacity of 261 Gbps.

GSM-based cellular services 

Core was developed through 

operated by our subsidiary, 

the implementation of a 

Throughout 2013, we 

Telkomsel, now cover all cities 

single platform terra-byte 

continued to expand the 

and regencies in Indonesia. In 

router with fully redundant 

coverage of our Indonesia 

2013, Telkomsel deployed an 

network architecture. As of 

Wi-Fi services by installing 

additional  15,567 BTS.

December 31, 2013, our IP core 

additional access points, 

network consisted of 6 core 

through our own regular 

D.  Data Network Development

router nodes, 128 PE (primary 

deployment program as well 

In 2013, we continued to 

edge) router nodes, 721 10GB 

as through the implementation 

improve the quality of our 

ethernet ports and 2,650 1GB 

of a variety of partnership 

data network by increasing 

ethernet ports.

our capacity and network 

coverage. During the year, 

we increased our MSAN-

based broadband access 

schemes. A total of 75.250 

access points were installed as 

of December 31, 2013.

88

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Human Capital

We have gradually 

sent our talents 

to GTP for global 

exposure and global 

experience so they 

are able to compete 

with professionals 

from global scale 

companies. 

In order to win the global competition, we continuously develops the 

professionalism of our Human Capital through global certification and 

global talent programs. This is especially important in anticipation 

of the coming ASEAN Economic Community (“AEC”) starting from 

2015. We realize that Human Capital plays a strategic position and 

role towards achieving our vision as a world-class company with 

global standards. Therefore, we continue to develop our existing 

Human Capital, while also enhancing industrial relations aspects with 

employees.  

A. Human Capital Profile 

We had a total of 25,011 employees as of December 31, 2013, 

consisting of 17,881 Telkom employees and 7,130 employees of our 

subsidiaries. This figure represents a decrease 2.6% compared 

to the position as of December 31, 2012, reflecting the continued 

implementation of our multi exit program initiated in 2002 which 

aims to improve efficiency.

Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

89

1.		Employee	Profile	by	Position

Chart	Employee	Profile	by	Position

Position

Telkom Subsidiaries

Telkom 
Group

%

1.8

Position in 2013

34.2

15.9

   Senior Management

   Middle Management

 135 

 2,711 

 306 

 441 

 1,276 

 3,987 

   Supervisors

 9,936 

 2,095 

 12,031 

 1.8 

 15.9 

 48.1 

   Others

 5,099 

 3,453 

 8,552 

 34.2 

Total in 2013

 17,881 

 7,130 

 25,011 

 100.0 

Position in 2012

   Senior Management

 132 

 255 

 387 

   Middle Management

 2,571 

 1,048 

 3,619 

 1.5 

 14.1 

   Supervisors

   Others

 9,991 

 6,491 

 1,774 

 11,765 

 45.8 

 3,421 

 9,912 

 38.6 

Total in 2012

 19,185 

 6,498 

 25,683 

 100.0 

48.1

Senior Management

Middle Management

Supervisors

Others

2.		Employee	Profile	by	Educational	Background

Chart	Employee	Profile	by	Educational	Background

Level of Education

Telkom Subsidiaries

Telkom 
Group

%

8.9

Level of Education in 2013

   Pre University

   Diploma Graduates

5,632 

4,260 

665 

6,297 

974 

5,234 

   University Graduates

6,262 

5,002 

11,264 

25.2 

20.9 

45.0 

8.9 

   Post Graduates

Total in 2013

Level of Education in 2012

   Pre University

   Diploma Graduates

1,727 

17,881 

6,349 

4,619 

489 

2,216 

7,130 

25,011 

100.0 

45.0

515 

6,864 

926 

5,545 

26.7 

21.6 

25.2

20.9

Pre University

Diploma Graduates

University Graduates

Post Graduates

   University Graduates

6,506 

4,634 

11,140 

43.4 

   Post Graduates

1,711 

423 

2,134 

8.3 

Total in 2012

19,185 

6,498 

25,683 

100.0 

3.		Employee	Profile	by	Age

Chart	Employee	Profile	by	Age

Age Group

Telkom Subsidiaries

Telkom 
Group

%

Age Group in 2013

   <30

   31 - 45

   >45

Total in 2013

Age Group in 2012

   <30

   31 - 45

   >45

Total in 2012

756 

4,170 

12,955 

17,881 

820 

4,654 

13,711 

19,185 

1,644 

2,400 

2,001 

6,171 

3,485 

16,440 

9.6 

24.7 

65.7 

7,130 

25,011 

100.0 

1,538 

2,358 

4,429 

9,083 

531 

14,242 

9.2 

35.4 

55.4 

6,498 

25,683 

100.0 

9.6

24.7

65.7

<30

31 - 45

>45

90

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

B.  HC Management

We have completed the 

formulation of a Human 

Capital Master Plan in order 

to optimize the potentials 

of human capital within the 

Telkom Group. The Human 

Capital Master Plan has been 

prepared as a comprehensive 

and integrated formulation 

with reference to our long-

term and annual strategic 

plan, as well as the business 

strategies of each companies 

within the Telkom Group. 

The formulation of the 

Human Capital Master Plan 

is also based on an accurate 

and measurable supply 

and demand analysis using 

relevant reference data, 

particularly on productivity 

ratios of a number of peer 

companies.

Our Telkom Group Human 

-  develop staffing plan 

Capital Master Plan consists 

and employee career 

of the following information:

development plan; and

-  Projections of Telkom 

-  measure the human capital 

Group human capital 

numbers, calculated on 

productivity.

the basis of the business 

The requirement for 

portfolios for the next five 

human capital and related 

years.

infrastructure is addressed 

-  Projections of the 

with emphasis on the synergy 

composition of our human 

and optimization of internal 

capital with reference to 

resources existing within the 

job stream, education, age 

Telkom Group.

and position.

-  A workforce plan that 

Our human capital 

contains annual human 

management strategies 

capital planning for each 

emphasized on the 

company in the Telkom 

harmonization of the number 

Group.

and competencies of our 

workforce in line with our 

Formulating an integrated 

business portfolio that has 

Human Capital Master Plan 

increasingly focused on 

helps our Company to:

TIMES. We are also striving 

-  acuratelly project the 

to improve synergy and 

human capital needs, in 

efficiency among companies 

terms of both numbers 

within Telkom Group and will 

and competencies;

continue to and to inculcate 

Corporate 
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Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

91

preferred corporate values. 

1.  HC Recruitment 

any vacant position will be 

We pursue these objectives in 

HC recruitment is 

a five year workforce plan as 

undertaken by optimizing 

filled internally.

On the external 

well as an annual staffing plan 

internal resources 

recruitment, we intend to 

that together provide a more 

through synergies within 

improve the composition 

accurate information base 

in support of our company’s 

growth.

Our staffing plan is normally 

the Group aimed at 

promoting efficiency 

in recruitment costs 

and employee turnover 

costs in each company, 

of employees in terms 

of age and education 

level. Therefore we are 

focusing our effort on 

recruiting fresh graduates 

finalized no later than the 

as well as attracting the 

with graduate and post-

fourth quarter of each 

year and is valid for the 

best candidates with the 

graduate degree, majoring 

specified qualifications 

in fields that are in line 

following year. The staffing 

needed. This synergy also 

with our business portfolio, 

automatically facilitates 

talents with excellent soft 

employees in developing 

skills and hard skills to 

their careers within Telkom 

become the future leaders 

Group. Where possible, 

of the company.

plan contains a variety 

of information including 

employees’ past, current 

and future position; 

position layer; job stream; 

work location; number of 

formations; monthly staffing 

plans, including promotion, 

mutation, employment status 

(temporary/permanent) as 

well as in and out mutations.

Our workforce plan is 

formulated by identifying 

staffing needs, with reference 

to our Telkom Group Human 

Capital Plan or Rolling Human 

Capital Plan. Our workforce 

plan focuses on increasing 

both productivity and 

efficiency by reference to 

competitive benchmarks. We 

expect to increase efficiency 

by reducing the workforce 

size, while maintaining 

recruitment at approximately 

20% of our retiring 

employees.

Our workforce plan explains 

our resource profile that is 

calculated based on business 

activities of each companies 

within the Telkom Group, and 

gives details about scope 

of work, position, age and 

educational backgrounds.

92

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

have been developed 

and improved to 

encourage fair and 

transparent employees’ 

competency 

assessment.

We have a directory 

of competencies 

specifying the 

competencies needed 

by our Company, which 

is regularly updated 

to keep pace with 

business progresses, 

including a number of 

skills and knowledge 

essential for our 

business portfolio 

transformation into 

TIMES.

Our employee 

competency 

development 

emphasizes the 

following aspects:

-  Character 

development based 

on The Telkom Way, 

which refer to the 

Philosophy to be 

The Best (Ihsan), 

Principle to be 

The Star (Solid, 

Speed, Smart) and 

Practices to be the 

Winner (Imagine, 

Focus, Action).

-  Competence 

development with 

global standard.

-  Leadership 

development 

based on Telkom 

Leadership 

Architecture 

referring to the 

principles of Lead 

by Heart and 

Manage by Head.

In 2013, the recruitment 

was done three times 

through job fairs. 

The scope of the 

implementation of 

synergies includes:

– 

Implementation of job 

fairs / career days. 

– 

Implementation of 

joint selection stage I 

(aptitude test).

–  Co-utilization of the 

candidate database.

–  Synergy initiatives 

in other fields of 

recruitment.

constantly updated 

every year to adjust to 

the changing dynamics 

of our business. Its 

implementation is 

also aligned with our 

business strategy, 

which refers to our 

Corporate Strategic 

Scenario (“CSS”), 

Master Plan for 

Human Capital 

(“MPHC”), Human 

Capital Development 

Plan (“HCD Plan”), 

organizational 

transformation and our 

During 2013, we hired 838 

financial position.

new employees.

2.  HC Competency 

Development

a.  Competency Based 

Human Resources 

Management 

(“CBHRM”)
We have established 

competency 

development strategies 

as articulated in Human 

Capital Human Capital 

Master Plan, which is 

We use CBHRM 

approach to assess our 

existing human capital 

competencies. This 

CBHRM model consists 

of Core Competency 

(values), Generic 

Competency (Personal 

Quality) and the 

Specific Competency 

(Skill & Knowledge). All 

of these three models 

Corporate 
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2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

93

In line with our 

prominent educational 

program is determined 

business transformation 

institutions/external 

focusing on TIMES, 

we strengthened 

our human capital 

trainings.

To improve 

competencies through 

collaboration between 

education and 

trainings to either 

shift competencies or 

develop competencies, 

whether directly or 

indirectly related to 

our business and 

our business units 

and encourage cost 

efficiency, we have 

promoted synergies on 

program cooperation, 

participant cooperation 

and cooperation on 

operational strategies. 

facilities.

Training for shifting 

competencies aims 

to develop employee 

competencies 

in response to 

telecommunication 

system transformation 

from TDM based 

to IP based and 

IMES competencies. 

Meanwhile, training 

for developing 

competencies has 

been tailored to equip 

employees with specific 

competencies to 

support our business 

portfolio.

During 2013, the 

employee training and 

education programs 

focused on technology, 

telecommunication 

marketing and 

management, business 

information, and 

new wave business 

development to 

support our vision of 

becoming the market 

leader in TIMES. Most 

of these trainings 

were held at Telkom 

Corporate University 

and a number of 

Meanwhile, to groom 

our future leader, we 

engage in leadership 

development training 

programs attended 

by 897 employees, 

including program:

-  Basic Level 

Leadership 

(Emerging Leaders 

Development 

Program, First 

Line Development 

Program, Coaching 

for Supervisor);

- 

Intermediate 

Level Leadership 

(Managerial 

Development 

Program, Coaching 

for Manager, 4DX 

Certification); and

-  Senior Level 

Leadership 

(Executive 

Development 

Program, 

Commissionership 

Executive Program, 

Directorship 

Executive Program).

Employee participation 

in competence 

by the Company’s 

needs and those of 

employees with respect 

to gender equality and 

equal opportunity to all 

employees.

We have also 

made other efforts 

in competencies 

development 

including Knowledge 

Management where 

employees can 

exchange ideas 

and concepts and 

share information 

through articles made 

accessible to all of 

them.

In order to motivate 

employees to 

participate in 

our competency 

development tracks, 

we have adopted an 

objective performance 

assessment system. 

Employee assessment 

is performed on two 

aspects: results, based 

on individual targets, 

and process, based on 

required competencies. 

An online assessment is 

conducted of a number 

of demonstrated 

behaviors of our 

employees at work. 

b.  Telkom CorpU

In delivering our 

corporate values which 

are commitment to 

long term and caring 

meritocracy, we 

invested heavily in 

development or training 

people. Consequently, 

94

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PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

qualified people as 

we understand that 

it is always people 

that play the most 

significant role in a 

company’s success.

-  Center of 

certification 

(creating a global 

standard)
Telkom CorpU is also 

expected to produce 

global HR standards. 

Each of leadership 

and competency 

development 

programs will 

be supported 

by international 

standards and 

produce man 

of international 

certification and 

standards.

work assignments, 

predeparture briefing, 

assignments in and 

outside the country, 

final exam and 

placement. 

We have been sending 

GTP talents gradually 

in order to give them 

global exposure and 

global experience to 

be able to compete 

with international 

scale companies. In 

2013 we sent 1,010 of 

our employees to 25 

countries. 

Telkom’s CorpU has 

another program 

in 2013, which is 

an international 

certification in various 

fields for 1,471 persons.

Global Talent Program, 

3.  Employee Remuneration 

here in after reffered 

We provide a competitive 

as GTP, is a special 

assignment to the 

remuneration package, 

benchmarked against 

talented employees to 

labor market prices, 

be formed into Great 

which consists of basic 

People aiming winning 

salary and allowances, 

the competition and 

achieving business 

benefits, and performance-

related incentives and 

objectives by providing 

bonuses, as well as other 

them with overseas 

benefits, including health 

assignment experience 

benefits for employees 

coaching for leadership 

and employee (people) 

has become our first 

and most important 

strategic initiative 

which is formulated as 

“Center of Excellence”. 

To establish this 

objective, Telkom 

CorpU was founded on 

September 28, 2012, 

which is expected 

to create a system 

capable of producing 

great leaders and 

people. There are 

three main functions 

of Telkom CorpU as a 

center of excellence, 

namely:

-  Center of chiefship 

(creating great 

leader)
Telkom CorpU is 

expected to create 

future leaders who 

are highly qualified 

and globally 

ready, capable 

of performing 

in successions 

amid the grinding 

demands of the 

changing world. 

We believe that a 

successful leader 

will leave behind 

himself another 

CorpU is just the 

right vehicle to 

-  Center of 

competence 

(creating great 

people)
Telkom CorpU is 

great leader. Telkom 

Initiated in 2012, this 

and certification. 

program is designed to 

and post-employment 

supporting this aim.

with reliable and 

provide the company 

globally competitive 

talents to compete 

with recruitment 

process, which based 

with foreign companies. 

pace with market price 

This program begins 

movements.

and families. We also 

provide pension plans 

health programs. Those 

remuneration packages 

are regularly evaluated 

to ensure that they keep 

Bonuses were accrued 

in the current year but 

were distributed in the 

year following that in 

expected to produce 

on predetermined 

tough and highly 

criteria, matching the 

talent’s profile with 

 
 
 
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Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

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2013 Annual Report
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95

aforementioned 

infrastructure is the 

Human Capital & General 

Affairs website, that 

can be accessed by 

employees who wish to 

comprehend policies and 

other information related 

to HR management and 

development.

The HR application, 

IHCMS Telkom Group 

(Integrated Human 

Capital Management 

System Telkom Group), 

is designed to meet the 

needs of Telkom Group. 

The IT-based HR services 

consisting of online 

which they were accrued. 

the Company’s level of 

Individual Work Targets 

Over the last five years, 

the Company paid out 

annual bonus ranging 

from Rp326.9 billion 

to Rp513.9 billion. For 

interest, which include 

giving an opportunity 

to take a pilgrimage/

religious services, 

("SKI"), online attendance, 

online Travel Warrant 

("SPPD"), online leave, 

online career and Annual 

benchmarking to global 

Tax Payment ("SPT"). We 

the 2013 bonus, we will 

scale telecommunications 

have also implemented 

refer to our 2013 audited 

industry and enterprises, 

various IT applications 

financial statements and 

as well as the opportunity 

such as corporate business 

the approval of GMS. Our 

to attend international 

automation processes, 

subsidiaries also provide 

seminar, and special 

competitive remuneration 

incentives. Reward 

which include electronic 

memos, virtual meetings, 

packages for their 

employees.

4.  Employee Awards 

Every year, we 

simultaneously give a 

number of awards as 

token of appreciation 

program was also carried 

shared files, online 

out by the companies 

in the Telkom Group in 

order to motivate their 

employees.

5.  IT-based HR Services

To help employees 

surveys and intranet. In 

the implementation of 

"Go Green" program, 

we replaced the HR 

administration with 

Employee Self Service 

application ("ESS").

for employees showing 

performing their duties, we 

remarkable contributions 

developed an integrated 

In principle, we have 

to our business targets 

communications 

implemented the "Go 

achievements. The 

infrastructure to facilitate 

Green", which is HR 

award giving policy was 

the coordination and 

administration has 

stipulated in Telkom 

dissemination of corporate 

been replaced by the 

Employee Reward policy 

policy and business 

application of ESS 

for individuals or groups 

in a variety of types 

strategy among policy 

makers, HR managers 

(Employee Self Service), 

so it can be categorized as 

and forms, according to 

and employees. The 

Paperless Office.

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Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

6.  Retirement Program

calculated based on 

environment, we also 

The retirement age for all our 

their latest basic salary 

have an Early Retirement 

employees is 56. We have two 

or take-home pay and 

pension schemes, which are 

years of services. PT 

(a) Defined Benefit Pension 

Plan (“DBPP”) tailored for 

permanent employees who 

were hired prior to July 

1, 2002, and (b) Defined 

Asuransi Jiwasraya 

(Persero) manages 

this program after 

they secured annual 

insurance contracts. 

Contribution Pension Plan 

Up to 2004, employees 

(“DCPP”) that applies to other 

would contribute 5% 

permanent employees. 

of their monthly basic 

Program (“ERP”). The 

program is run in line 

with the execution of the 

2013-2017 Human Capital 

Master Plan which is 

expected to release 1,548 

employees. This program 

is offered to employees 

who are deemed to have 

met certain requirements 

a.  Defined Benefit Pension 

salaries to the program, 

in terms of education, 

Plan (“DBPP”) 
DBPP is calculated for 

participants based on 

years of service, salary 

level at retirement and is 

while Telkomsel would 

contribute the balance. 

Since 2005, Telkomsel 

has contributed the 

entire amount to the 

transferable to dependent 

program. 

age, position and 

performance. From 2002 

through December 31, 

2013 we spent Rp7.3 

trillion as compensation 

for 14,195 employees 

who participated in the 

b.  Defined Contribution 

program. In 2013, we 

Pension Plan (“DCPP”)
We operate a Defined 

did not execute an early 

retirement program.

families if the respective 

employee passes away. 

Telkom Pension Fund 

Division administers 

the program while the 

main source of pension 

fund comes from us and 

employee contributions. 

Employees participate in 

the program with 18% of 

their basic salary (before 

March 2003, employee 

contribution rate was 

Contribution Pension 

Plan for permanent 

employees who were 

recruited on or after 

July 1, 2002. DCPP is 

managed by several 

appointed financial 

institutions pension 

fund from which 

8.4%) while we contribute 

employees can choose. 

the balance. The minimum 

Our contribution 

monthly pension benefit 

to the financial 

for retired employees 

is approximately 

institutions pension 

fund is determined 

Rp425,000 per month. Our 

by the portion taken 

contribution to the pension 

from participating 

fund reached Rp187 billion, 

employee’s basic salary, 

Rp186 billion and Rp182 

which totalled Rp5 

billion, respectively, for the 

billion, Rp5 billion and 

years ended December 31, 

Rp6billion, respectively, 

2011, 2012 and 2013.

for the years ended 

December 31, 2011, 2012 

7.  Health Service Program

a.  Employee Health 

Management
We believe that 

improving employees’ 

welfare has a positive 

impact on our 

productivity. Hence, 

we provide health 

services for our 

employees and retirees 

and their direct family 

members, which is 

managed by our Health 

Foundation (“Yakes”). 

As of December 31, 

2013, a total of 113,629 

employees, retirees 

and their families were 

registered in Yakes.

Telkomsel operates its own 

and 2013. 

b.  Post-Employment 

DBPP for its employees. 

With this program, 

To create a more effective 

employees are entitled 

and competitive business 

to retirement benefits 

Health Services
Our employee 

welfare includes post 

retirement benefits, 

including health 

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Company 
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2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

97

insurance for all retired 

8.  Management of 

employees’ union, 

employees as well 

as their spouses and 

children. We provide 

two types of funding 

for these benefits, 

which are:

(i)  Employees who 

were hired before 

November 1, 1995 

and have more 

than 20 years of 

Employee Relations with 

“SEPAKAT”, has 3,972 

Managament

Pursuant to the 

Presidential Decree 

No.83/1998 regarding 

Ratification of ILO 

Convention No.87/1948 

regarding Freedom of 

Association and Protection 

members or representing 

92.5% of Telkomsel’s total 

employees. Neither we 

nor our subsidiaries with 

employees union have 

experienced material labor 

action.

of the Right Organize, our 

9.  Extracurricular Activities

employees established 

the Telkom Employees 

We provide the 

opportunity for all 

services are entitled 

Union (“SEKAR”). As of 

employees to participate 

to health care 

December 31, 2013, SEKAR 

in various extracurricular 

benefits managed 

represented a total of 

activities, especially those 

by Yakes Telkom. 

Our contribution 

to this program 

amounted to 

Rp361billion, Rp300 

billion and Rp301 

billion respectively 

for the years ended 

December 31, 2011, 

2012 and 2013.

16,283 employees or 91.1% 

that support employee 

of our total workforce 

productivity. Our employee 

which work in Telkom and 

extracurricular activities 

employed in the JVC.

covered religious, cultural 

Pursuant to Law 

and sporting activities. 

These activities are also 

No.13/2003 regarding 

open to employees’ 

Manpower and 

Regulation of the 

Minister of Manpower 

families, such as Al-Quran 

reciting competitions, 

church choirs, and Hindu 

chanting (Utsawa Dharma 

(ii) All other permanent 

and Transmigration  

employees are 

entitled to health 

services in the 

form of insurance 

benefits. Our 

contribution to this 

program amounted 

No.PER.16/2011 concerning 

Gita) as well as a range of 

Procedures Preparation 

sports activities.

and Ratification of 

Company Regulations 

and Preparation and 

Registration Collective 

C.  Costs of Education & HR 

Training 
We allocated Rp265.3 billion 

Work Agreement (“CWA”), 

for our HR training and 

to Rp19 billion, Rp18 

SEKAR is entitled to 

education programs during 

billion and Rp17 

billion respectively 

for the years ended 

December 31, 2011, 

2012 and 2013.

represent employees in 

2013, or an average of Rp10.6 

the negotiation of the 

million for each participating 

CWA with management. 

employee. In 2012, we 

Currently, the applicable 

allocated Rp158 billion.

of CWA is CWA V which 

took effect from the date 

Our subsidiaries provide 

of August 23, 2013, and 

health benefits through 

ending on August 23, 2015.

health insurance program 

Telkomsel and Infomedia 

sponsored by the 

also have employees’ 

government, known widely 

unions. Telkomsel’s 

as Jamsostek.

98
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2013 Annual Report
2013 Annual Report
PT Telekomunikasi Indonesia, Tbk
PT Telekomunikasi Indonesia, Tbk

Preface
Preface

Highlights
Highlights

Management 
Management 
Report
Report

Business 
Business 
Overview
Overview

Management’s 
Management’s 
Discussion & Analysis 
Discussion & Analysis 

Management’s Discussion
and Analysis of the 
Company’s Performance

102
Operational Review by Segment

122
Receivable Collectibility

107
Financial Overview

122
Capital Structure

109
Comprehensive Income Comparison

123
Capital Expenditures

119
Net Cash Flows

120
Obligation and Commitment

121
Liquidity

122
Working Capital

122
Solvency

124
Material Commitment For 
Capital Investment

125
Changes In Accounting 
Policies

125
Changes In Laws And 
Regulation

126
Exchange Controls

127
Quantitative And Qualitative 
Disclosures About Market 
Risks

131
Related Party Transactions

132
Property, Plant & Equipment

132
Insurance

132
Material Information and Facts

Corporate 
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Social & 
Social & 
Environmental 
Environmental 
Responsibility
Responsibility

Company 
Company 
Profile
Profile

Additional 
Additional 
Information 
Information 
(For ADR 
(For ADR 
Shareholders)
Shareholders)

Appendices
Appendices

2013 Annual Report
2013 Annual Report
PT Telekomunikasi Indonesia, Tbk
PT Telekomunikasi Indonesia, Tbk

99
99

Management’s Discussion

and Analysis of the 

Company’s Performance

100

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PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Management’s Discussion and Analysis 
of the Company’s Performance

Honesti Basyir
Director of Finance

Financial growth above the industry average

Growth  in  revenue  was    driven  by  increased 
revenue  from  data,  internet  and  information 
technology  services  by  14.8%  and  increased 
revenue from cellular by 4.6%

7.5%

revenue

EBITDA grew by 8.6% in 2013 

We	 generated	 net	 profit	 of	 Rp14,205	 billion,	
growth by 10.5% from previous year

10.5%

We succeed to 

maintain growth 

above the industry 

average both in terms 

of revenue, EBITDA 

and profitability, as 

well as continue to 

allocate sufficient 

capital expenditures to 

support sustainability 

growth in the future

The following discussion and analysis should be read in 

We are the principal provider of local, domestic and 

conjunction with our Consolidated Financial Statements 

international telecommunications services in Indonesia, 

for the years ended December 31, 2011, 2012 and 

as well as the leading provider of mobile cellular services 

2013 included elsewhere in this Annual Report. These 

through our majority-owned subsidiary, Telkomsel. Our 

Consolidated Financial Statements were prepared in 

objective is to become a leading TIMES player in the 

accordance	with	IFAS,	which	differs	in	certain	significant	

region. As of December 31, 2013, we had approximately 

respects from IFRS. See Notes 48 to our Consolidated 

175.5 million subscribers in service, comprising  131.5 

Financial Statements for our reconciliation to IFRS.

million cellular subscribers through Telkomsel,  9.4 million 

Corporate 
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2013 Annual Report
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101

subscribers	on	our	fixed	wireline	network,		6.8	million	

December 31, 2013, compared to 39.8% for the year ended 

subscribers	on	our	fixed	wireless	network	and		27.8	million	

December 31, 2012.

broadband subscribers. We also provide a wide range 

of other communication services, including telephone 

In Indonesia mobile phones become the primary tool for 

network interconnection services, multimedia, data 

telecommunication. Not only with regard to telephony, 

and internet communication-related services, satellite 

but also in terms of internet usage. Over 50% of our 

transponder leasing, leased line, intelligent network and 

cellular revenues is derived from voice services, but the 

related services, cable television and VoIP services. We 

growing popularity of smartphones, contributes to the 

also operates Multimedia businesses such as content and 

growing of our data revenues. We believe the shape of 

applications. We intend to continue to cope with market 

competition	in	low	voice	tariffs	began	stabilized,	while	

and industry challenges that may arise from time to time 

the data revenue start to contribute in our ARPU. This 

by leveraging our customer base, network quality, brand 

phenomenon	is	reflected	in	our	increasing	monthly	ARPU	

name and strategic execution capabilities.

from approximately Rp37,000 in 2012 to approximately 

Rp37,500 in 2013 due to by increased revenue from data, 

The	economy	of	Indonesia	in	2013	was	buffeted	as	growth	

internet and information technology services.

in gross domestic product slowed from average 6.3% 

in	2010-2012	to	5.8%	in	2013,	inflation	accelerated	from	

We believe that the competition has become more rational 

average 4.5% in 2009-2012 to 8.4% in 2013 and the rupiah 

in Indonesia, however, we still consider it as a major risk 

depreciated from average Rp9,282 in 2009-2012 to Rp12,170 

to our businesses.  See “Risk Factors – Risks Related to 

in 2013 (source: Center of Statistic Bureau). Though the 

Our Business – Competition Risks Related to Our Cellular 

exposure of our Company and our subsidiaries to foreign 

Business (Telkomsel)”.

exchange rates are not material, we are exposed to foreign 

exchange risk on sales, purchases and borrowings that are 

Increase in Data, Internet and Information Technology 

primarily denominated in US Dollars and Japanese Yen.

Services Revenues
Data, internet and information technology services 

See “Quantitative and Qualitative Disclosure about Market 

revenues accounted for 38.2% of our consolidated 

Risks – Exchange Rate Risk”.

revenues for the year ended December 31, 2013, compared 

to 35.9% for the year ended December 31, 2012. Revenues 

Our revenues for the two-year period from 2012 through 

from our data, internet and information technology 

2013	reflected	growth	in	revenues.	This	growth	was	largely	

services increased by 14.8% from 2012 to 2013. The 

driven by increases in revenues from data, internet and 

increase in data, internet and information technology 

information technology services, which increased by 14.8% 

services revenues in 2013 was primarily due to a 23.7% 

driven largely by increased mobile phone data usage and 

increase in revenues from internet, data communication 

mobile broadband subscriptions, and cellular revenues 

and information technology services, largely driven by 

which increased by 4.6%. 

increased mobile phone data usage and mobile broadband 

subscribers. As part of our transformation into a TIMES 

Our	operating	results	from	2012	to	2013	also	reflected	an	

provider, and our corporate objective of growing our new 

increase in expenses. This increase was mainly driven by 

wave businesses, we seek to continue to increase such 

operation, maintenance and telecommunication services 

revenues.

expenses, which increased primarily as a result of an 

increase in our network capacities to better serve our 

customers especially for internet and data service.

Principal Factors Affecting our Financial 
Condition and Results of Operations

Decrease in Fixed Lines Telephone Revenues
Our	fixed	lines	telephone	revenues	decreased	by	9.0%	

from Rp10,662 billion in 2012 to Rp9,701 billion in 2013 as a 

result	of	an	8.3%	decrease	in	fixed	wireline	revenues	and	an	

14.3%	decrease	in	fixed	wireless	revenues.	We	believe	that	

fixed	lines	telephone	revenues	have	been	declining	due	to	

Increase in Cellular Telephone Revenues with Increase in 

the	increased	usage	and	declining	tariffs	of	mobile	cellular	

Subscribers ARPU
Our cellular telephone revenues increased by 4.6% from 

services and increased penetration of cellular subscribers 

in Indonesia. Cellular provide increased convenience, and 

2012 to 2013 due to an increase in the number of our 

in certain cases where subscribers call other subscribers 

cellular subscribers by 5.1% in 2013. Telkom's revenues 

using	the	same	provider’s	network,	tariffs	can	be	lower	

from cellular phone services (usage charges, monthly 

than	fixed	wireline	calls	that	are	made	to	subscribers	of	

subscription charges and features) accounted for 38.7% of 

another provider. We expect that the trend of declining 

our consolidated revenues for the year ended 

fixed	lines	telephone	revenues	will	continue.

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Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Operational Review 
by Segment

Our revenues from personnel segments still the major 
contributor in 2013 which increased by 9.1% from 2012. This is in 
line with our main program which supports Telkomsel to grew 
double digits

Segment Overview
As part of the Company’s strategy to provide a one-stop solution to its customers in the Company’s organizational 

structure to accommodate decision-making and performance assessment based on a customer-centric approach.  

These changes result in our segment information presentation in 2012 when the management change segment 

reporting	from	fixed	wireline,	fixed	wireless,	cellular	and	other	into	the	corporate	segment,	home	and	other.

We have four main operating segments, namely: corporate, home, personal and others, as follows:

1.  Our corporate segment provides telecommunications services including interconnection, leased lines, satellite, 

VSAT, contact center, broadband access, information technology services, data and internet services to 

companies and institutions.

2.	 Our	home	segment	provides	fixed	wireline	telecommunications	services,	pay	TV,	data	and	internet	services	to	

home consumers.

3.	 Our	personal	segment	provides	mobile	cellular	and	fixed	wireless	telecommunications	services	including	mobile	

access and information technology services, data and internet services to individual consumers.

4.  Our others segment provides building management services.

For more detailed information regarding our segment information, see Note 38 to our Consolidated Financial 

Statements. Our segment results for the year 2012 and 2013 were as follows:

A.  Services based on Customer Segments

Corporate Segment

Satellite Transponder

Leased Channel & Satellite

IPLC

Datacomm

Corporate Internet

Fixed wireline

Fixed broadband (Speedy)

Home Segment

Fixed wireline

Fixed broadband (Speedy)

Personal Segment

Cellular

Fixed wireless (Classy + Trendy)

Mobile broadband (Flash)

Blackberry

Unit

(000) MHz

(000) e1

(000) Mbps

(000) Mbps

(000) Mbps

(000) subscribers

(000) subscribers

(000) subscribers

(000) subscribers

(000) subscribers

(000) subscribers

(000) subscribers

(000) subscribers

As and for year ended December 31,

2013 

2012 

 3,007 

 415,540 

 9,421 

 381,440 

 62,687 

 1,408 

 315 

 7,943 

 2,698 

 131,513 

 6,766 

 17,271 

 7,556 

 2,650 

 388,462 

 15,782 

 281,063 

 66,340 

 1,343 

 263 

 7,603 

 2,078 

 125,146 

 17,870 

 11,039 

 5,764 

 
 
 
 
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PT Telekomunikasi Indonesia, Tbk

103

B.  Results of Operations by Segment

Year Ended December 31,

2013

2012

2011

(Rp billion)

US$ (million)

(Rp billion)

(Rp billion)

Corporate

Revenues

External revenues

Inter-segment revenues

Total segment revenues

Total Segment Expenses

Segment Results

Depreciation and amortization 

Provision for impairment of receivables and inventory

Home

Revenues

External revenues

Inter-segment revenues

Total segment revenues

Total Segment Expenses

Segment Results

Depreciation and amortization 

Provision for impairment of receivables and inventory

Personal

Revenues

External revenues

Inter-segment revenues

Total segment revenues

Total Segment Expenses

Segment Results

Depreciation and amortization 

Provision for impairment of receivables and inventory

Other

Revenues

External revenues

Inter-segment revenues

Total segment revenues

Total Segment Expenses

Segment Results

Depreciation and amortization 

Provision for impairment of receivables and inventory

17,041 

8,549

25,590 

(20,375)

5,215 

(2,423)

(994)

6,669 

 2,794 

 9,463 

 1,400 

 703 

2,103 

 15,579 

 6,468 

22,047

 14,279 

 5,289 

 19,568 

 (1,674)

 (17,976)

 (15,659)

 429 

 (199)

 (82)

 548 

 230 

 778 

 4,071 

 (2,079)

 (92)

 7,360 

 2,223 

 9,583 

 (8,885)

 (730)

 (7,939)

 578 

 (1,487)

 (390)

 59,028 

 2,358 

 61,386 

 48 

 (122)

 (32)

 4,850 

 194 

 5,044 

 1,644 

 (1,168)

 (505)

 54,087 

 2,188 

 56,275 

 3,909 

 (1,890)

 (255)

 8,171 

 1,888 

 10,059 

 (8,322)

 1,737 

 (1,389)

 (454)

48,733

2,180

 50,913 

 (39,463)

 (3,243)

 (36,372)

 (34,679)

 21,923 

 (11,234)

 (202)

 229 

 909 

 1,138 

 1,801 

 (923)

 (17)

 19,903 

 16,234 

 (10,940)

 (11,007)

 (318)

 (174)

 19 

 75 

 94 

 117 

 648 

 765 

 70 

 350 

 420 

 (1,008)

 (83)

 (685)

 (342)

 130 

 (40)

 (35)

 11 

 (3)

(3) 

 80 

 (22)

 - 

 78 

 (14)

 - 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
104

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

C.  Segment Results

2.  Home Segment

Year ended December 31, 2013 compared to year 

ended December 31, 2012.

1.  Corporate Segment

Our corporate segment revenues increased by 

Rp3,543 billion, or 16.1%  from Rp22,047 billion in 

2012 to Rp25,590 billion in 2013. The increase was 

mainly due to an increase of Rp1,192.4 billion, or 

35.7%, in revenues from other telecommunications 

services, as a result of the increase in tower lease 

revenues in line with the growth in tenancy ratio, 

Our home segment revenues decreased by Rp120 

billion, or 1.3% from Rp9,583 billion in 2012 to 

Rp9,463 billion in 2013, mainly due to the decline of 

Rp710.9	billion,	or	13.2%,	in	fixed	wireline	revenue,	

reflecting	the	decline	in	local	usage	revenue	and	

in monthly subscription revenue in line with the 

shift in customer communication behavior trends. 

These were compensated by an increase in other 

telecommunication services of Rp225.9 billion, 

or 24.6%, due to increases in CPE rent revenue 

and sales of Flexi handsets. Data and Internet 

and the increase in support CPE revenues. Network 

revenues increased by Rp159.3 billion, or 4.7% due 

revenues increased by Rp516.9 billion, or 16.1%, 

to the increase in monthly subscription revenue 

primarily	reflecting	the	increase	in	C-band	satellite	

for Speedy in line with the 28.7% growth in 

transponder monthly subscription revenue due 

to higher market demand, and the increase in 

Speedy customer base to 3.0 million subscribers. 

Interconnection revenues increased by Rp197.3 

Intel Ethernet Private Line (IPL) revenue. Data and 

billion, or 98.2%, due to the increase in local cellular 

Internet revenues increased by Rp1,395.1 billion, 

or	27.0%,	reflecting	the	increase	in	Value	Added	

Services revenue as well as the increase in Metro-E 

E-line monthly revenue due to the migration from 

low cap connectivity to high cap connectivity. 

Interconnection revenues increased by Rp347.4 

billion, or 6.2%, mainly as a result of the increase 

in IP transit monthly subscription revenue due 

to higher demand for Internet connectivity from 

ISPs and corporate customers, and the increase 

in revenues from wholesale voice. A decline of 

revenue.

Our home segment expenses increased by Rp946 

billion, or 11.9% from Rp7,939 billion in 2012 to 

Rp8,885 billion in 2013, primarily due to an increase 

of Rp1,496.7 billion, or 136.8%, in operation and 

maintenance expenses as a result of the increase in 

operation & maintenance expenses for Radio Base 

Station ("RBS"). Interconnection expenses increased 

by Rp193.9 billion, or 103.2%, due to the increase in 

domestic wire line cellular interconnection expense 

Rp243.4 billion, or 29.3%, was recorded in IDD 007 

in line with the growth of cellular subscribers. A 

retail OLO origin interconnection revenue

Our corporate segment expenses increased by 

Rp2,399 billion, or 13.3%, from Rp17,976 billion in 

2012 to Rp20,375 billion in 2013, primarily due 

decline of Rp568.5 billion, or 86.0%, was recorded 

in other expenses, due to the decline in other non-

operations expenses and in Biaya Pokok Penjualan 

("BPP") construction expense.   

to the increase of Rp1,985.3 billion, or 26.9%, in 

3.  Personal Segment 

operation and maintenance expenses as a result of 

higher tower rent expenses as well as the increase 

in hardware system integration expense in line 

with the growth of solution services provided to 

Our personal segment revenues increased by 

Rp5,111 billion, or 9.1%, from Rp56,275 billion in 

2012 to Rp61,386 billion in 2013,  mainly due 

to the increase of Rp1,316.8 billion, or 4.3%, in 

our corporate customers. General & administration 

cellular	revenues,	reflecting	the	increase	in	long	

expenses increased by Rp1,087 billion, or 99.0%, 

reflecting	increases	in	provision	expenses	for	

distance cellular revenue as well as in cellular 

monthly subscription revenue due to a 5.1% 

telecommunication services receivables, bonuses for 

growth in cellular subscriber base to 131.5 million 

Directors, and in employee training expenses due 

to our Global Talent Program. Marketing expenses 

increased	by	Rp252.7	billion,	or	52.6%,	reflecting	

increases in customer education expense and in 

marketing expenses. A decline of Rp897.6 billion, 

or 69.2%, was recorded in other expenses due to 

a decline in other non-operating expenses, while 

the decline of Rp6.4 billion, or 0.2%, in personnel 

subscribers. Interconnection revenues increased 

by	Rp203	billion,	or	5.4%,	reflecting		increases	in	

cellular IDD revenue and in local cellular revenue, 

offset	by	a	decrease	of	Rp48.9	billion,	or	35.6%,	

in incoming IDD OLO cellular revenue. Data and 

Internet revenue increased by Rp3,275.1 billion, 

or 16.3%,due to the increase in cellular data 

communication revenue in line with the 10.8% 

expenses	reflected	a	decline	in	employee	severance	

growth in data services users to 60.5 million users, 

payment, compensated by an increase in post-

retirement	healthcare	benefit	expenses.	

and	the	86.1%	growth	in	data	traffic.	Cellular	SMS	

revenue also increased due to successful promotion 

Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

105

of our simPATI and  kartu As products. Other 

4.  Other Segment 

telecommunication services revenue increased 

Our other segment revenues increased by Rp373 

by Rp270.9 billion, or 114.3%, from USO revenue. 

billion, or  48.8%, from Rp765 billion in 2012 to 

Network revenues increased by Rp173.5 billion, or 

Rp1,138	billion	in	2013,		reflecting	the	increase	of	

64.8%, due to the increase in leased line colocation 

Rp372 billion, or 48.6%, in TelkomProperty's other 

revenue.	Revenue	from	fixed	wireless	decreased	

telecommunication revenues, mainly as a result of 

by	Rp221.5	billion,	or	18.2%,	reflecting	the	decline	

an increase of Rp105 billion, or 31.0%, in building 

of Rp129.1 billion, or 22.2%, in local prepaid usage 

maintenance services revenue as well as the 

in	line	with	our	retrenchment	strategy	for	our	fixed	

increase	in	security	services	revenue	due	to	tariff	

wireless business.

adjustments. Revenue from project management 

increased	by	Rp57.5	billion,	or	51.3%,	reflecting	

Our personal segment expenses increased by 

enhanced synergy within the Telkom Group. 

Rp3,091 billion, or 8.5% from Rp36,372 billion 

Revenue from management transport services a 

in 2012 to Rp39,463 billion in 2013,  mainly due 

new line of business recorded an increase of Rp56.9 

to an increase of Rp1,475.5 billion, or 14.6%, in 

billion, or 100%, from 2012, while revenue from 

depreciation	expense,	which	reflected	increases	

building lease increased by Rp46.2 billion, or 65.0%, 

in provision for asset impairment loss and in 

due to an increase in rent rates.

depreciation of leased assets.  Operation and 

maintenance expenses increased by Rp1,930.3 

Our other segment expenses increased by Rp323 

billion,or 13.2%, as a result of the increase in 

billion, or 47.2%, from Rp685 billion in 2012 to 

operation & maintenance expenses for support 

Rp1,008	billion	in	2013,		mainly	reflecting	the	

facilities, operation & maintenance expenses 

increase of Rp260.4 billion, or 46%, in operation and 

for antenna and towers due to accelerated BTS 

maintenance expenses, due to increases in project 

construction by Telkomsel, and in operation and 

management expenses, electricity bills, and in third-

maintenance expenses for building installations.

party cooperation expenses. Personnel expenses 

increased by Rp28.9 billion, or 44%, mainly due to 

the increase outsourcing expense.

Home Segment
(in billion)

Personal Segment
(in billion)

1.3%

9.1%

61,386

56,275

9,583

9,463

2012

2013

2012

2013

Corporate Segment
(in billion)

Other Segment
(in billion)

16.1%

25,590

22,047

2012

2013

48.8%

1,138

765

2012

2013

106

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Year ended December 31, 2012 compared to year 

increase in cellular revenues of Rp4,957 billion, or 

ended December 31, 2011

1.  Corporate Segment

15.0% and an increase in interconnection revenue 

by Rp444 billion, or 14.1% compared to 2011. The 

Our corporate segment revenues increased by 

increase in cellular revenues was primarily due to an 

Rp2,479 billion, or 12.7%, from Rp19,568 billion in 

increase in data and internet revenue by Rp2,553 

2011 to Rp22,047 billion in 2012. The increase in 

billion in 2012 as compared to 2011, or 49.1%, and 

corporate segment revenues was primarily due to 

an increase in long distance cellular revenue by 

an increase in interconnection revenue of Rp1,632 

Rp 1,397 billion in 2012 as compared to 2011, or 

billion, or 40.8%, primarily resulting from an increase 

20.6%. The increase in interconnection revenue was 

in IP transit and outgoing IDD revenues. Data and 

primarily due to an increase in local cellular revenue. 

internet revenues increase of Rp705 billion, or 15.8%, 

primarily due to an increase in revenues from Metro 

Our personal segment expenses increased by 

Ethernet and data, internet and telecommunication 

Rp1,693 billion, or 4.9%, from Rp34,679 billion in 

service in-line with an increase of 70.8% in Metro 

2011 to Rp36,372 billion in 2012, primarily due to 

Ethernet data volume from 140,733 Mbps in 2011 to 

an increase in interconnection expenses of Rp196 

240,315 Mbps in 2012. 

billion, or 4.2% and an increase in operation and 

maintenance expenses of Rp1,025 billion, or 7.6%. 

Our corporate segment expenses increased by 

The increase in operation and maintenance expense 

Rp2,317 billion, or 14.8%, from Rp15,659 billion in 2011 

was primarily due to an increase in transport 

to Rp17,976 billion in 2012, primarily due to increase 

expense and an increase in radio frequency 

in operation and maintenance expense by Rp1,763 

expenses. On the other hand, depreciation expenses 

billion, or 31.4%, primarily resulting from cooperation 

decreased by Rp1,066 billion or 9.9% due to the 

expense and operating and maintenance expense 

changes in the estimated useful lives of towers and 

for antennae and towers. Personnel expense also 

certain equipment.

increased by Rp459 billion, or 15.1%, from 2011. 

2.  Home Segment

4.  Other Segment

Our other segment revenues increased by 

Our home segment revenues decreased by Rp476 

Rp345 billion, or 82.1%, from Rp420 billion in 

billion, or 4.7%, from Rp10,059 billion in 2011 to 

2011 to Rp765 billion in 2012, due to the increase 

Rp9,583 billion in 2012, primarily due to a decrease 

in TelkomProperty’s other telecommunication 

in	fixed	wireline	telephone	revenues	of	Rp616	billion,	

services of Rp273 billion, or 368%, resulting from 

or	10.2%,	which	resulted	from	both	decreased	fixed	

the increase in management project of Rp57 billion, 

wireline ARPU and usage due to shifting usage to 

or 102.8% and security services of Rp206 billion, 

cellular	and	fixed	wireless	telephone	services.

or 100%. In addition, lease revenues also increase 

by Rp71 billion, or 20.5% due to the increase in 

Our home segment expenses decreased by Rp383 

building lease of Rp24 billion, or 48.7% and building 

billion, or 4.6%, from Rp8,322 billion in 2011 to 

maintenance of Rp46 billion, or 15.6%.

Rp7,939	billion	in	2012,	primarily	reflecting	an	

increase in claim revenue by Rp521 billion due to an 

Our other segment expenses increased by Rp343 

insurance claim relating to the unsuccessful launch 

billion, or 100.3%, from Rp342 billion in 2011 to 

of the Telkom-3 satellite and increase in personnel 

Rp685 billion in 2012, primarily due to an increase 

expenses Rp382 billion or 11.7% in 2011.

in operating and maintenance expenses of Rp154 

3.  Personal Segment

billion, or 37.4%, primarily resulting from an increase 

in project management expenses, expenses 

Our personal segment revenues increased by 

relating to the operation of buildings and land and 

Rp5,362 billion, or 10.5%, from Rp50,913 billion in 

electricity, gas and water expenses.

2011 to Rp56,275 billion in 2012, primarily due to an 

 
 
Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

107

FINANCIAL OVERVIEW

Our assets increased by 14.9% to Rp127,951 billion, while liabilities 
and equity attributable to owners of the parent increased by 
13.8% and 17.5% to Rp50,527 billion and Rp60,542 billion.
We success to record the revenue  of Rp 82,967 billion, which 
was followed by net income of Rp14,205 billion.

A.  Financial Position Comparison 

Consolidated Statements of Financial Position

Total Current Assets

Total Non-Current Assets

Total Assets

Total Current Liabilities

Total Non-Current Liabilities

Total Liabilities

Total equity attributable to owners of the parent company

As of December 31,

2013 

 2012

2011

(Rp billion)

(US$ million)

(Rp billion)

(Rp billion)

33,075

94,876

127,951

28,437

22,090

50,527

60,542

2,718

7,796

10,514

2,337

1,815

4,152

4,975

27,973

83,396

111,369

24,107

20,284

44,391

51,541

21,258 

81,796 

103,054 

22,189 

19,884 

42,073 

47,510

Year ended December 31, 2013 compared to year 

an increase in property, plant and equipment 

ended December 31, 2012

1.  Assets

a.  Current Assets

of Rp9,714 billion, or 12.6% and advance and 

prepaid expense of Rp1,784 billion or 50.8%.

As of December 31, 2013, our current assets 

This	increase	was	partially	offset	by	a	

were Rp33,075 billion (US$2,718 million) 

decrease of Rp105 million, or 10.2% in prepaid 

compare to Rp27,973 billion as of December 

pension	benefit	costs.

31, 2012. The increase in current assets was 

mainly due to the increase of Rp2,534 billion, 

or	58.4%	in	other	current	financial	assets	and	

2.  Liabilities and Equity
a.  Current Liabilities

in cash and cash equivalents Rp1,578 billion, 

Current liabilities were Rp28,437 billion 

or 12.0% and our third party trade receivable 

(US$2,337 million) as of December 31, 2013 

of Rp604 billion, or 13.3%.

and Rp24,107 billion as of December 31, 2012. 

This increase was primarily due to: 

This	increase	was	partially	offset	by	a	

-  An increase of Rp3,926 billion, or 57.3% in 

decrease of Rp426 billion, or 97.7% in claim 

third party trade payable; and

for tax refund.

-  An increase of Rp761 billion, or 27.9% in 

unearned income. 

b.  Non Current Assets

As of December 31, 2013 our non current 

This	increase	was	partially	offset	by	a	

assets were Rp94,876 billion (US$7,796 

decrease of Rp899 million, or 14.6% in 

million) and Rp83,396 billion as of December 

accrued expense.

31, 2012. This increase was primarily due to 

 
 
108

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

b.  Non Current Liabilities

b.  Non Current Assets

Non current liabilities were Rp22,090 billion 

As of December 31, 2012 our non current 

(US$1,815 million) as of December 31, 2013 

assets were Rp83,396 billion (US$8,653 

and Rp20,284 billion as of December 31, 2012. 

million) and Rp81,796 billion as of December 

Our non-current liabilities increase primarily 

31, 2011. This increase was primarily due to 

due to an increase of Rp2,507 billion, or 

an increase of Rp2,150 billion, or 2.9% in 

138.2%	in	obligation	under	finance	lease.	This	

property, plant and equipment. This increase 

increase	was	partially	offset	by	a	decrease	of	

was	partially	offset	by:

Rp1,148 million, or 16.9% in bank loan.

-  A decrease of Rp307 million, or 8.0% in 

c.  Equity

advances and other non-current assets as 

a result of a decrease in advances in long 

Total equity increase by Rp10,446 billion, or 

term investment; and

15.6%, from Rp66,978 billion as of 

December 31, 2012 to Rp77,424 billion 

as of December 31, 2013. The increase of 

equity was primarily the result of increase 

of total comprehensive income for the year 

-  A decrease of Rp346 million, or 19.4% in 

intangible assets.

2.  Liabilities and Equity
a.  Current Liabilities

attributable to owners of the parent of 

Current liabilities were Rp24,107 billion 

Rp14,317 billion in 2013, the sale of treasury 

(US$2,501 million) as of December 31, 2012 

stock of Rp2,262 billion, paid in capital of 

and Rp22,189 billion as of December 31, 2011. 

Rp1,250	billion.	This	increase	offset	by	cash	

This increase was primarily due to: 

dividend of Rp Rp7.068 billion. As a result 

-  An increase of Rp1,373 billion, or 28.7% in 

of foregoing, our retained earnings increase 

accrued expenses, which mainly related 

by Rp5,851 billion, or 15.6% and total equity 

to	salaries	and	benefits	of	Rp591	billion	

attributable to owner of the parent increase 

and early retirement program of Rp699 

by Rp9,001 billion, or 17.5% from Rp51,541 

billion; and

billion as of December 31, 2012 to Rp60,542 

-  An increase of Rp805 billion, or 77.5% 

billion as of December 31, 2013.

taxes payable. 

Year ended December 31, 2012 compared to year 

ended December 31, 2011

1.  Assets

a.  Current Assets

This	increase	was	partially	offset	by	a	

decrease of Rp1,042 million, or 13.2% in 

third party trade payable, which mainly 

related to purchases of equipments, 

As of December 31, 2012, our current assets 

materials and services from third parties.

were Rp27,973 billion (US$2,901 million) 

compare to Rp21,258 billion as of December 

b.  Non Current Liabilities

31, 2011. The increase in current assets was 

Non current liabilities were Rp20,284 billion 

mainly due to the increase of Rp3,965 billion, 

(US$2,105 million) as of December 31, 2012 

or	1,063.0%	in	other	current	financial	assets	

and Rp19,884 billion as of December 31, 2011. 

and in cash and cash equivalents Rp3,484 

Our non-current liabilities increase primarily 

billion, or 36.2%.

due to an increase of Rp1,500 billion, or 

477.7%	in	obligation	under	finance	lease.	This	

This	increase	was	partially	offset	by:	

increase	was	partially	offset	by:	

-  A decrease of Rp791 billion, or 100.0% in 

-  A decrease of Rp735 million, or 19.4% in 

asset held for sale because it has been 

deferred tax liabilities; 

sold/realized in the year 2012 and the 

-  A decrease of Rp448 million, or 6.2% in 

absence of additional assets available for 

bank loan; 

sale in  2012; and

-  A decrease of Rp221 million, or 11.0% in 

-  A decrease of Rp415 billion, or 52.7% in 

two step loan; and

prepaid taxes.

-  A decrease of Rp171 million, or 5.0% in 

bonds and notes.

Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

109

c.  Equity

Total equity increase by Rp5,997 billion, or 9.8%, from Rp60,981 billion as of December 31, 2011 to Rp66,978 billion 

as of December 31, 2012. The increase of equity was primarily the result of total comprehensive income for the year 

attributable	to	owners	of	the	parent	of	Rp18,388	billion	in	2012,	offset	by	cash	dividend	of	Rp10,734	billion	and	

the acquisition cost of treasury stock of Rp1,744 billion. As a result of foregoing, our retained earnings increase by 

Rp5,723 billion, or 18.0% and total equity attributable to owner of the parent increase by Rp4,031 billion, or 8.5% from 

Rp47,510 billion as of December 31, 2011 to Rp51,541 billion as of December 31, 2012.

B. Comprehensive Income Comparison

The following table sets out our Statement of Comprehensive Income, itemized according to our main products 

and services, for the three years 2013 through 2011. Each item is expressed as a percentage of total revenues or 

expenses:

Revenues

Telephone Revenues

  Cellular Revenues

Usage charges

Monthly subscription charges

Features

(Rp billion)

2013

(US$ 
million)

 30,722 

 2,525 

 730 

 686 

 60 

 56 

Total Cellular Revenues

 32,138 

 2,641 

Fixed Line Revenues

Usage charges

Monthly subscription charges

Call Center

Installation charges

Others

Total Fixed Line Revenues

Total Telephone Revenues

 6,453 

 2,682 

 324 

 12 

 230 

 9,701 

41,839

 530 

 220 

 27 

 1 

 19 

 797 

 3,438 

Data, Internet and Information Technology Services Revenues

Years Ended December 31,

2012

2011

%

(Rp billion)

%

(Rp miliar)

%

 37.0 

 0.9 

 0.8 

 38.7 

 7.8 

 3.2 

 0.4 

- 

 0.3 

 11.7 

 50.4

 29,477 

 696 

 558 

 38.2 

 0.9 

 0.7 

 27,189 

 571 

 838 

 30,731 

 39.8 

 28,598 

 7,323 

 2,805 

 228 

 112 

 194 

 10,662 

 41,393

 9.5 

 3.6 

 0.3 

 0.1 

 0.2 

 13.7 

 53.5

 8,114 

 3,004 

 198 

 135 

 168 

 11,619 

 40,217

 38.1 

 0.8 

 1.2 

 40.1 

 11.4 

 4.2 

 0.3 

 0.2 

 0.2 

 16.3 

56.4

Internet, data communication 
and information technology 
services

Short Messaging Service 
("SMS")

VoIP

e-Business

Total Data, Internet and 
Information Technology Services 
Revenues

Interconnection Revenues

Network Revenues

Others Telecommunications 
Services Revenues

Total Revenues

Expenses 

 18,373 

 1,509 

 22.2 

 14,857 

 19.3 

 10,740 

 15.0 

 13,134 

 1,079 

 15.8 

 12,631 

 16.4 

 13,093 

 18.4 

 119 

 83 

 10 

 7 

 0.1 

 0.1 

 81 

 55 

 0.1 

 0.1 

 53 

 38 

 0.1 

 0.1 

 31,709 

 2,605 

 38.2 

 27,624 

 35.9 

 23,924 

 33.6 

 4,843 

 1,253 

 3,323 

 398 

 103 

 273 

 5.9 

 1.5 

 4.0 

 4,273 

 1,208 

 2,645 

 5.5 

 1.6 

 3.5 

 3,509 

 1,301 

 2,302 

 4.9 

 1.9 

 3.2 

 82,967 

 6,817 

 100.0 

 77,143 

 100.0 

 71,253 

 100.0 

Operations, Maintenance and Telecommunication Services Expenses 

  Operations and maintenance

  Radio frequency usage charges

  Concession fees and Universal 
Service Obligation (USO) 
charges

 10,667 

 3,098 

 1,595 

 877 

 255 

 131 

 18.5 

 5.4 

 2.8 

 9,012 

 3,002 

 1,452 

 16.7 

 5.6 

 2.7 

 9,191 

 2,846 

 1,235 

 18.4 

 5.7 

 2.5 

  Electricity, gas and water

 1,063 

 87 

 1.8 

 879 

 1.6 

 836 

 1.7 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
110

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

 Cost of phone,set top box, SIM 
and RUIM cards

 Cost of IT service

 Leased lines and CPE

 Vehicles rental and supporting 
facilities

 Insurance

Project Management Expenses

Traveling expenses

Others

Total Operations, Maintenance 
and Telecommunication Services 
Expenses

Depreciation and Amortization 
Expenses

Personnel Expenses 

Salaries	and	related	benefits

Vacation pay, incentives and 
other	benefits

Employees’ income tax

Net periodic pension costs

Net periodic post-retirement 
health	care	benefits	costs

Housing

Insurance

Other	employee	benefit

Other	post-retirement	benefits	
costs

LSA expense

Early Retirement Program

Others

Total Personnel Expenses

Interconnection Expenses

Marketing Expenses

General and Administrative 
Expenses

Loss (gain) on foreign exchange 
- net

Other expenses

Total Expenses

Other Income

Operating Profit

Finance income

Finance costs

Share of loss of associated 
companies

Profit Before Income Tax

Income	Tax	(Expense)	Benefit

Profit for the Year

Total other comprehensive income 
- net

Total comprehensive income for the 
year

Profit for the year attributable to 
owners of the parent company

Total comprehensive income for the 
year attributable to owners of the 
parent company

(Rp billion)

2013

(US$ 
million)

Years Ended December 31,

2012

2011

%

(Rp billion)

%

(Rp miliar)

%

 752 

 677 

 440 

 439 

 374 

138

 53 

 36 

 62 

 56 

 36 

 36 

 31 

11 

 4 

 3 

 1.3 

 1.2 

 0.8 

 0.8 

 0.6 

0.2 

 0.1 

 0.1 

 687 

 222 

 407 

 293 

 671 

102 

 57 

 19 

 1.3 

 0.4 

 0.8 

 0.5 

 1.2 

0.2 

 0.1 

 - 

 879 

 144 

 406 

 291 

 431 

46 

 54 

 13 

 1.8 

 0.3 

 0.8 

 0.5 

 0.9 

0.1 

 0.1 

- 

 19,332 

 1,589 

 33.6 

 16,803 

 31.1 

 16,372 

 32.8 

 15,780 

 1,297 

 27.3 

 14,456 

 26.8 

 14,864 

 29.7 

 3,553 

 3,252 

 1,160 

 873 

 374 

 220 

 92 

 71 

 66 

 19 

 - 

 53 

 9,733 

 4,927 

 3,044 

 4,155 

 249 

 480 

 57,700 

 2,579 

 27,846 

 836 

 (1,504)

 (29)

 27,149 

 (6,859)

 20,290 

 112 

 292 

 267 

 95 

 72 

 31 

 18 

 8 

 6 

 5 

 2 

- 

 4 

 800 

 405 

 250 

 341 

 20 

 39 

 4,741 

 212 

 2,288 

 69 

 (124)

 (2)

 2,231 

 (564)

 1,667 

 - 

 20,402 

 1,676 

 14,205 

 14,317 

 - 

 - 

 - 

 6.2 

 5.6 

 2.0 

 1.5 

 0.6 

 0.4 

 0.2 

 0.1 

 0.1 

0.1 

- 

 0.1 

 16.9 

 8.5 

 5.3 

 7.2 

 3,257 

 3,400 

 1,022 

 789 

 90 

 200 

 83 

 38 

 65 

 121 

 699 

 22 

 9,786 

 4,667 

 3,094 

 3,036 

 0.4 

 189 

 0.8 

 1,973 

 6.0 

 6.3 

 1.9 

 1.5 

 0.2 

 0.4 

 0.2 

 - 

 0.1 

 0.2 

 1.3 

 0.1 

 18.2 

 8.6 

 5.7 

 5.6 

 0.3 

 3.7 

 3,001 

 2,815 

 1,043 

 501 

 199 

 198 

 70 

 - 

 65 

 96 

 517 

 52 

 8,555 

 3,555 

 3,278 

 2,934 

 210 

 192 

 100.0 

 54,005 

 100.1 

 49,960 

 2,559 

 25,696 

 596 

 (2,055)

 (11)

 24,226 

 (5,866)

 18,360 

 26 

 - 

 (0.1)

 - 

 - 

 - 

 (0.1)

 - 

 (0.1)

 - 

 665 

 21,958 

 546 

 (1,637)

 (10)

 20,858 

 (5,387)

 15,471 

 11 

 6.0 

 5.6 

 2.1 

 1.0 

 0.4 

 0.4 

 0.2 

 - 

 0.1 

 0.2 

 1.0 

 0.1 

 17.1 

 7.1 

 6.6 

 5.9 

 0.4 

 0.4 

 100.0 

 - 

 (0.0)

 - 

 - 

 - 

 (0.0)

 - 

 (0.0)

 - 

 18,386 

 (0.1)

 15,481 

 (0.0)

 12,850 

 12,876 

 134 

 - 

 - 

 - 

 10,966 

 10,977 

 112 

 - 

 - 

 - 

 - 

- 

 - 

 - 

 - 

- 

 - 

- 

 - 

- 

 - 

 - 

 - 

Income per share (full amount)

 147.4 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate 
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Company 
Profile

Additional 
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Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

111

Year ended December 31, 2013 compared to year 

c.  Data, Internet and Information Technology 

ended December 31, 2012

Services Revenues 

1.  Revenues  

Our total data, internet and information 

technology service revenues accounted for 

Total revenues increased by Rp5,824 billion, or 

38.2% of our consolidated revenues for the 

7.5%, from Rp77,143 billion in 2012 to Rp82,967 

year ended December 31, 2013, compared to 

billion in 2013. The increase in revenues in 2013 

35.9% for the year ended December 31, 2012

was due to the increase in all sub revenues 

exclude	revenues	from	fixed	lines	telephone.	

Data, internet and information technology 

The increase in revenues in 2013 was primarily 

services revenues increased by Rp4,085 

contribute by cellular telephone revenues and 

billion, or 14.8%, from Rp27,624 billion in 2012 

data, internet and information technology 

to Rp31,709 billion in 2013. This increase was 

services revenues.

a.  Cellular Telephone Revenues

primarily due to an increase in revenues from 

internet, data communication and information 

technology services by Rp3,516 billion, or 

Cellular telephone revenues increased by 

23.7%, which was driven by this following 

Rp1,407 billion, or 4.6%, from Rp30,731 

revenues:

billion in 2012 to Rp32,138 billion in 2013 

due to increases in all sub cellular telephone 

-  cellular data communication revenues 

revenues. The increased primarily due to 5.1% 

from an increase in Flash mobile 

increase in our cellular subscriber. 

broadband subscribers of 56.5%, from

11 million subscribers in 2012 to  17.3 million 

Usage charges increased by Rp1,245 billion, 

subscribers in 2013.

or 4.2%, from Rp29,477 billion in 2012 to 

-  Speedy monthly subscription revenues 

Rp30,731 billion in 2013 due to an increase in 

due to an increase in Speedy subscribers 

both our prepaid and postpaid subscriber, 

of 28.7% from  2.3 million subscribers in 

also due to increasing of our Long Distance 

2012 to 3.0 million subscribers in 2013.

Usage. Revenues from features increased by 

-  data communication Ethernet revenue 

Rp128 billion or 22.9%, from Rp558 billion 

due to increase in data volume which pass 

in 2012 to Rp686 billion in 2013. Monthly 

subscription charges increased by Rp34 

through metro ethernet of 39.4%, from 

240,315 Mbps in 2012 to 334,935 Mbps in 

billion, or 4.9%, from Rp696 billion in 2012 to 

2013, and

Rp730 billion in 2013 due to 15.8% increase in 

-  data communication VPN revenue due 

our postpaid subscriber.

Our total cellular telephone revenues 

to increase in data volume which pass 

through VPN network of 14.1%, from 

40,750 Mbps in 2012 to 46,505 Mbps in 

accounted for 38.7% of our consolidated 

2013.

revenues for the year ended December 31, 

2013, compared to 39.8% for the year ended 

SMS revenues increased by Rp503 billion, 

December 31, 2012

b.  Fixed Lines Telephone Revenues

or 4.0%, from Rp12,631 billion in 2012 to 

Rp13,134 billion in 2013 due to a 25.2% 

increased of our SMS volumes  from 118.1 

Fixed lines telephone revenues decreased 

billion messages to  147.9 billion messages in 

by Rp961 billion, or 9.0%, from Rp10,662 

2013.	Effective	June	1,	2012,	in	line	with	the	

billion in 2012 to Rp9,701 billion in 2013. The 

cost-based interconnection regime for voice 

decrease	in	fixed	lines	telephone	revenues	

calls, the Government implemented cost-

was primarily due to a decrease in  usage 

based interconnection for SMS. As Telkomsel 

charges, of Rp870 billion, or 11.9%, and 

historically had more incoming SMS than 

monthly subscription charges revenues of 

outgoing SMS, cost-based interconnection 

Rp123 billion, or 4.4% which was primarily 

for	SMS	resulted	in	an	overall	benefit	for	

caused by a decrease in local and domestic 

Telkomsel.

long distance usage due to the shifting usage 

to cellular telephone services.

 
112

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

d.  Interconnection Revenues

g.  Other Income

Interconnection revenues comprised 

Other income increased by Rp20 billion, from 

interconnection	revenues	from	our	fixed	

Rp2,559 billion in 2012 to Rp2,579 billion in 

line network and interconnection revenues 

2013. 

from Telkomsel’s mobile cellular network. 

Interconnection revenues included incoming 

2.  Expenses  

international long-distance revenues from 

Total expenses increased by Rp3,695 billion, or 

our IDD service (TIC-007).

6.8%, from Rp54,005 billion in 2012 to Rp57,700 

billion in 2013. The increase in expenses was 

Interconnection revenues increased by 

attributable primarily due to increases in 

Rp570 billion, or 13.3%, from Rp4,273 

operations, maintenance and telecommunication 

billion in 2012 to Rp4,843 billion in 2013. 

services, depreciation and amortization also 

This increase was triggered by an increase 

general and administrative expenses. These 

in domestic interconnection and transit 

expenses are further explained below:

revenues of Rp353 billion, or 13.5%, primarily 

due to an increase in cellular interconnection 

a.  Operations, Maintenance and 

revenues of Rp335 billion, or 14.5%, and 

Telecommunications Services Expenses  

an increase of Rp218 billion, or 13.2% in 

Operations, maintenance and 

international interconnection revenues, due 

telecommunications services expenses 

to	our	promotion	rate	offers	for	international	

increased by Rp2,529 billion, or 15.1%, from 

calls and the increased number of incoming 

Rp16,803 billion in 2012 to Rp19,332 billion in 

calls to mobile subscribers.

2013. 

e.  Network Revenues

The increase in operations, maintenance and 

Network revenues increased by Rp45 

telecommunications services expenses was 

billion, or 3.7%, from Rp1,208 billion in 2012 

attributable by the following:

to Rp1,253 billion in 2013 mainly due to a 

-  An increase in operations and 

increase in our revenues from leased lines 

maintenance of Rp1,655 billion, or 18.4%, 

services by Rp37 billion, or 4.5%, from Rp824 

due to a decrease in expenses associated 

billion in 2012 to Rp861 billion in 2013. This 

with increasing the capacity of receiver 

increase was due to increasing number of our 

and transmission stations and Telkomsel’s 

subscriber by 27,078 or 7.0%. 

broadband services.

f.  Other Telecommunications Services

-  Cost of IT services increased by Rp455 

billion, or 205.0%, from Rp222 billion in 

Revenues from other telecommunications 

2012 to Rp677 billion in 2013. This increase 

services increased by Rp678 billion, or 25.6%, 

was primarily due to the increase in 

from Rp2,645 billion in 2012 to Rp3,323 

integration system expenses.

billion in 2013. The increase was primarily due 

-  Electricity, Gas and water expenses 

to an increase of Rp260 billion, or 64.8%, in 

increased by Rp184 billion, or 20.9%, from 

lease revenue, an increase in revenues from 

Rp879 billion in 2012 to Rp1,063 billion 

USO compensation due to an increase in 

in 2013, due to an increase in electricity 

USO projects to establish internet service 

expenses due to increasing number of 

centers in various provincial capital cities 

our BTS and network for Telkomsel’s 

in 2013 and an increase of Rp151 billion, or 

broadband	services	and	electricity	tariff.

14.4%, in CPE and terminal revenue.

The	above	increases	were	offset	by	Insurance	

The	increase	was	partly	offset	by	a	decrease	

expenses decreased by Rp297 billion, or 

in revenues from pay TV of Rp131 billion, or 

44.3%, from Rp671 billion in 2012 to Rp374 

32.3%due to our corporate action the sale of 

billion in 2013 due to no satellite insurance 

TelkomVision one of our subsidiaries in pay TV.

payment for Telkom-3. 

Corporate 
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Profile

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(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

113

Our total operations, maintenance and 

to Rp3,044 billion in 2013 primarily due to 

telecommunications services expenses 

a decrease in advertising and promotion 

accounted for 33.5% of our consolidated 

expenses by Rp93 billion, or 3.9%, due to 

expenses for the year ended December 31, 

using selective media for promotion and 

2013, compared to 31.1% for the year ended 

increasing group synergy.

December 31, 2012.

b.  Depreciation and Amortization Expenses

General and administrative expenses 

f.  General and Administrative Expenses

Depreciation and amortization expenses 

increased by Rp1,119 billion, or 36.9%, from 

increased by Rp1,324 billion, or 9.2%, 

Rp3,036 billion in 2012 to Rp4,155 billion in 

from Rp14,456 billion in 2012 to Rp15,780 

2013 due in part to an increase in provision 

billion in 2013 primarily due to increased in 

for impairment of receivables by Rp674 

depreciation expense by Rp1,476 billion, or 

billion, or 73.7.0%, from Rp915 billion in 2012 

10.8% from Rp13,635 billion in 2012 to Rp15,109 

to Rp1,589 billion in 2013. This increase 

billion in 2013. The increase in depreciation 

primarily resulted from current year individual 

expense primarily related to depreciation 

and collective assessment for impairment of 

of transmission installation and equipment 

receivables. The increased also contribute 

amounting to Rp1,065 billion or 14.0% and 

by a 59.0% increased in training, education 

an increase of loss in impairment of Rp349 

and recruitment by Rp153 billion and a 

billion, or 141.3% compare to prior year.

28.1% increased by Rp148 billion in general 

c.  Personnel Expenses 

expenses, 

Personnel expenses decreased by Rp53 

This	increase	above	was	partially	offset	by	

billion, or 0.5%, from Rp9,786 billion in 2012 

a 34.1% decreased in social contribution 

to Rp9,733 billion in 2013 due  to no early 

expenses by Rp44 billion, or 34.4%. 

retirement	programs	were	offered	in	2013	

that cause a decrease by Rp699 billion or 

g.   (Loss) gain on Foreign Exchange - net

100.0% in early retirement program expenses 

Loss on foreign exchange - net increased 

by Rp60 billion, from Rp189 billion in 2012 

This	decrease	above	was	partially	offset	by	

to Rp249 billion in 2013. The increase was 

an	increase	in	salaries	and	related	benefits	

primarily due to the appreciation of the US 

by Rp296 billion or 9.1% from Rp3,257 billion 

Dollar by 26.3%.

in 2012 to Rp3,553 billion in 2013 and an 

increase in net periodic post-retirement 

h.  Other expenses

health	care	benefit	costs	by	Rp284	billion,	or	

Other expenses decreased by Rp1,493 billion, 

315.6%.

d.  Interconnection Expenses

from Rp1,973 billion in 2012 to Rp480 billion 

in 2013. The decrease primarily related to 

derecognition in 2012 of the carrying value 

Interconnection expenses increased by 

of the Telkom-3 Satellite, which was built and 

Rp260 billion, or 5.6%, from Rp4,667 billion 

launched, but failed to reach usable orbit, 

in 2012 to Rp4,927 billion in 2013 primarily 

amounting to Rp1,606 billion.

due to an increase of Rp256 billion, or 7.4% 

in domestic interconnection and transit 

interconnection expenses, inline with an 

3.  Operating Profit and Operating Profit Margin 
As	a	result	of	the	foregoing,	operating	profit	

increase of 13.5% in domestic interconnection 

increased by Rp2,148 billion, or 8.4%, from 

and transit revenues.

Rp25,698 billion in 2012 to Rp27,846 billion in 

2013.	Operating	profit	margin	increased	from	

e.  Marketing Expenses

33.3% in 2012 to 33.6% in 2013.

Marketing expenses decreased by Rp50 

billion, or 1.6%, from Rp3,094 billion in 2012 

114

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

4.  Profit before Income Tax and Pre-Tax Margin 

was primarily due to the increase in revenues 

As	a	result	of	the	foregoing,	profit	before	income	

from cellular telephone, data, internet and 

tax increased by Rp2,921 billion, or 12.1%, from 

information technology services, interconnection 

Rp24,228 billion in 2012 to Rp27,149 billion in 

and other telecommunications services, partly 

2013. Pre-tax margin increased from 31.4% in 

offset	by	decreases	in	revenues	from	fixed	lines	

2012 to 36.7% in 2013.

telephone and network.

5.  Income Tax Expense 

a.  Cellular Telephone Revenues

Income tax expense decreased by Rp993 billion, 

Cellular telephone revenues increased by 

or 16.9%, from Rp5,866 billion in 2012 to Rp6,859 

Rp2,133 billion, or 7.5%, from Rp28,598 billion 

billion	in	2013,	following	the	increase	in	profit	

in 2011 to Rp30,731 billion in 2012 primarily 

before income tax.

due to increases in usage and monthly 

subscription	charges,	partially	offset	by	a	

6.  Other Comprehensive (Expenses) Income 

decrease in revenues from features.

Other comprehensive expenses increased by 

Rp86 billion, or 330.8%, from Rp26 billion in 2012 

Usage charges increased by Rp2,288 billion, 

to Rp112 billion in 2013 due to increase in foreign 

or 8.4%, from Rp27,189 billion in 2011 to 

currency	translation	by	Rp89	billion	offset	by	

Rp29,477 billion in 2012 due to an increase in 

decrease in change in fair value of available-for-

minutes of usage of 184.8 billion minutes, or 

sale	financial	assets	by	Rp3	billion.

11.1% and a 16.9% increase in total subscribers. 

7.  Comprehensive Income for the Year 

Monthly subscription charges increased by 

Rp125 billion, or 21.9%, from Rp571 billion in 

Comprehensive income for the year increased by 

2011 to Rp696 billion in 2012 due to increase 

Rp2,014 billion, or 11.0%, from Rp18,388 billion in 

in Flash and Blackberry subscribers of 93.1% 

2012 to Rp20,402 billion in 2013.

8.  Profit for the Year Attributable to Non-

controlling Interest
Profit	for	the	year	attributable	to	non-controlling	

with revenue growth of 21.5%. The increase 

was	partly	offset	by	a	decrease	in	revenues	

from features, which decreased by Rp280 

billion, or 33.4%, from Rp838 billion in 2011 

to Rp558 billion in 2012 as a result of MoCI 

interest increased by Rp573 billion, or 10.4%, from 

Regulation No. 01/PER/M.KOMINFO/01/2009 

Rp5,512 billion in 2012 to Rp6,085 billion in 2013.

regarding the provision of premium 

messaging service and broadcasting short 

9.  Profit for the Year Attributable to Owners of the 

message to many receivers.

Parent Company
Profit	for	the	year	attributable	to	owners	of	the	

b.  Fixed Lines Telephone Revenues

parent company increased by Rp1,355 billion, or 

Fixed lines telephone revenues decreased 

10.5%, from Rp12,850 billion in 2012 to Rp14,205 

by Rp957 billion, or 8.2%, from Rp11,619 

billion in 2013.

10. Net Income per Share 

billion in 2011 to Rp10,662 billion in 2012. The 

decrease	in	fixed	lines	telephone	revenues	

was primarily due to a decrease in usage 

Net income per share increased by Rp14, or 

charges, of Rp791 billion, or 9.7%, from Rp8,114 

10.4%, from Rp134 in 2012 to Rp148 in 2013.

billion in 2011 to Rp7,323 billion in 2012 which 

was primarily caused by a decrease in local 

Year ended December 31, 2012 compared to year 

and domestic long distance usage. Further, 

ended December 31, 2011

1.  Revenues

monthly subscription charges revenues 

also decreased by Rp199 billion, or 6.6% in 

2012.	The	decrease	in	fixed	lines	telephone	

Total revenues increased by Rp5,890 billion, or 

revenues was primarily due to shifting usage 

8.3%, from Rp71,253 billion in 2011 to Rp77,143 

to cellular telephone services.

billion in 2012. The increase in revenues in 2012 

Corporate 
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Profile

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2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

115

c.  Data, Internet and Information Technology 

d.  Interconnection Revenues

Services Revenues

Interconnection revenues comprised 

Data, internet and information technology 

interconnection	revenues	from	our	fixed	

services revenues increased by Rp3,700 

line network and interconnection revenues 

billion, or 15.5%, from Rp23,924 billion in 2011 

from Telkomsel’s mobile cellular network. 

to Rp27,624 billion in 2012. This increase 

Interconnection revenues included incoming 

was primarily due to an increase in revenues 

international long-distance revenues from our 

from internet, data communication and 

IDD service (TIC-007).

information technology services by Rp4,117 

billion, or 38.3%, from Rp10,740 billion in 2011 

Interconnection revenues increased by Rp764 

to Rp14,857 billion in 2012, which was in turn 

billion, or 21.8%, from Rp3,509 billion in 2011 

largely driven by increases in cellular data 

to Rp4,273 billion in 2012. This increase 

communication revenues from increased 

was triggered by an increase in domestic 

mobile phone data usage and an increase 

interconnection and transit revenues of 

in Flash mobile broadband subscribers 

Rp547 billion, or 26.4%, from Rp2,071 billion 

of 99.5%, from 5.5 million subscribers in 

in 2011 to Rp2,618 billion in 2012 primarily 

2011 to 11.0 million subscribers in 2012. The 

due to an increase in cellular interconnection 

increase in revenues from internet, data 

revenues of Rp538 billion, or 30.2%, and 

communication and information technology 

an increase of Rp217 billion, or 15.1% in 

services was also due in part to an increase in 

international interconnection revenues, due 

Speedy subscribers of 30.9%, from 1.8 million 

to	our	promotion	rate	offers	for	international	

subscribers in 2011 to 2.3 million subscribers 

calls and the increased number of incoming 

in 2012, a 41.9% increase in data volumes 

calls to mobile subscribers.

through our VPN network, from 28,702 

Mbps in 2011 to 40,748 Mbps in 2012, and a 

Our total interconnection revenues accounted 

70.8% increase in data volumes through our 

for 5.5% of our consolidated revenues for the 

metro ethernet, from 140,733 Mbps in 2011 to 

year ended December 31, 2012, compared to 

240,315 Mbps in 2012.

4.9% for the year ended December 31, 2011.

SMS volumes decreased by 47.8% from 

e.  Network Revenues

226.4 billion messages in 2011 to 118.1 billion 

Network revenues decreased by Rp93 billion, 

messages in 2012, while SMS revenues 

or 7.1%, from Rp1,301 billion in 2011 to Rp1,208 

decreased by a smaller degree, by Rp462 

billion in 2012 mainly due to a decrease in our 

billion, or 3.5%, from Rp13,093 billion in 2011 

revenues from leased lines services by Rp87 

to Rp12,631 billion in 2012. The decrease in 

billion, or 9.5%, from Rp911 billion in 2011 to 

SMS volumes is in line with general increase 

Rp824 billion in 2012. This decrease was due 

in usage of internet-based messaging. 

to declining prices for leased lines.

Revenues declined by a smaller percentage 

primarily due to the implementation of cost-

f.  Other Telecommunications Services

based interconnection for SMS on June 1, 

Revenues from other telecommunications 

2012. Prior to June 2012, SMS were sent and 

services increased by Rp343 billion, or 14.9%, 

received among operators on a "Sender Keep 

from Rp2,302 billion in 2011 to Rp2,645 billion 

All"	basis.	Effective	June	1,	2012,	in	line	with	

in 2012. The increase was primarily due to an 

the cost-based interconnection regime for 

increase of Rp307 billion, or 41.5% in CPE and 

voice calls, the Government implemented 

terminal revenue, an increase of Rp182 billion, 

cost-based interconnection for SMS. As 

or 83.1% in lease revenue, and an increase 

Telkomsel historically had more incoming 

of Rp146 billion, or 56.4% in revenues from 

SMS than outgoing SMS, cost-based 

pay TV. The increase in pay TV revenues was 

interconnection for SMS resulted in an overall 

primarily due to a 19% increase in the number 

benefit	for	Telkomsel’s	SMS	revenues.

of subscribers from 1.0 million subscribers in 

2011 to 1.2 million subscribers in 2012.

116

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

This	increase	above	was	partially	offset	

-  Radio frequency usage expenses 

by a decrease in revenues from USO 

compensation due to a decrease in USO 

increased by Rp156 billion, or 5.5%, from 

Rp2,846 billion in 2011 to Rp3,002 billion 

projects to establish internet service centers 

in 2012, due to an increase in bandwidth 

in various provincial capital cities in 2012 

used for cellular.

and a decrease in our directory assistance 

revenues.

g.  Other Income

The	above	increases	were	offset	by	the	

following:

-  A decrease in the cost of handset phone, 

Other income increased by Rp1,894 billion, or 

set up top box, SIM and RUIM cards of 

184.8%, from Rp665 billion in 2011 to Rp2,559 

Rp192 billion, or 21.8%, from Rp879 billion 

billion in 2012. The increase primarily related 

in 2011 to Rp687 billion in 2012. This 

to insurance compensation received from 

decrease was caused by the use of less 

the insurer amounted to Rp1,772 billion with 

expensive packaging for SIM and RUIM 

regards to the insured Telkom-3 Satellite that 

cards;

was built and launched, but failed to reach 

its orbit on August 7, 2012. See Note 11 to our 

-  A decrease in operations and 

Consolidated Financial Statements.

2.  Expenses

maintenance of Rp179 billion, or 1.9%, 

from Rp9,191 billion in 2011 to Rp9,012 

billion in 2012 due to a decrease in 

Total expenses increased by Rp4,044 billion, or 

expenses associated with increasing the 

8.1%, from Rp49.960 billion in 2011 to Rp54,004 

capacity of receiver and transmission 

billion in 2012. The increase in expenses was 

stations and Telkomsel’s broadband 

attributable primarily due to increases in 

services.

operations, maintenance and telecommunication 

services, personnel and interconnection 

b.  Depreciation and Amortization Expenses

expenses. These expenses are further explained 

Depreciation and amortization expenses 

below:

a.  Operations, Maintenance and 

decreased by Rp407 billion, or 2.7%, from 

Rp14,863 billion in 2011 to Rp14,456 billion 

in 2012, primarily due to lower impairment 

Telecommunications Services Expenses

charge	on	fixed	wireless	cash	generating	

Operations, maintenance and 

unit (“CGU”) by Rp316 billion, or 56.1% from 

telecommunications services expenses 

Rp563 billion in 2011 to Rp247 billion in 2012. 

increased by Rp431 billion, or 2.6%, from 

In addition, amortization expense decreased 

Rp16,372 billion in 2011 to Rp16,803 billion in 

by Rp23 billion, or 3.8%, from Rp599 billion in 

2012.

2011 to Rp576 billion in 2012 due to decrease 

in goodwill impairment expense and license 

The increase in operations, maintenance and 

amortization expense, and depreciation 

telecommunications services expenses was 

expense decrease by Rp68 billion, or 0.5%, 

attributable by the following:

from Rp13,701 billion ini 2012 to Rp13,633 

- 

Insurance expenses increased by Rp240 

billion in 2012. Decrease in depreciation 

billion, or 55.7%, from Rp431 billion in 2011 

expense primarily due to switching 

to Rp671 billion in 2012 due to payment of 

equipment and cable network expenses. 

Telkom-3 satellite insurance;

-  Concession fees and USO charges 

c.  Personnel Expenses

increased by Rp217 billion, or 17.6%, from 

Personnel expenses increased by Rp1,231 

Rp1,235 billion in 2011 to Rp1,452 billion in 

billion, or 14.4%, from Rp8,555 billion in 2011 

2012. This increase was primarily due to 

to Rp9,786 billion in 2012 due in part to an 

the increase in our total revenues, which 

increase in vacation pay, incentives and other 

we use to calculate the amount spent on 

benefits	by	Rp586	billion,	or	20.8%,	from	

USO projects, by Rp5,889 billion, or 8.3%; 

Rp2,814 billion in 2011 to Rp3,400 billion in 

and

2012, an increase by Rp182 billion or 35.2% 

 
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2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

117

in early retirement program expenses from 

Rp129 billion in 2012. This decrease resulted 

Rp517 billion in 2011 to Rp699 billion in 

from our shareholders’ decision to lower 

2012, and an increase in salaries and related 

the	amount	of	net	profit	spent	on	corporate	

benefits	by	Rp256	billion	or	8.5%	from	

social responsibility from 2.0% in 2011 to 1.0% 

Rp3,001 billion in 2011 to Rp3,257 billion in 

in 2012.

2012.

d.  Interconnection Expenses

Professional fees decreased by Rp48 billion, 

or 20.4%, while security and screening 

Interconnection expenses increased by 

expense decreased by Rp35 billion, or 36.1%, 

Rp1,112 billion, or 31.3%, from Rp3,555 billion 

from Rp97 billion in 2011 to Rp62 billion in 

in 2011 to Rp4,667 billion in 2012 primarily 

2012.

due to an increase of 43.5% in domestic 

interconnection and transit interconnection 

g.  (Loss) gain on Foreign Exchange – net

expenses and an increase of 16.5% in 

international interconnection fees.

Loss on foreign exchange - net decreased 

by Rp21 billion, or 10%, from Rp210 billion in 

2011 to Rp189 billion in 2012. The decrease 

Our total interconnection expenses 

was primarily due to the depreciation of the 

accounted for 8.6% of our consolidated 

Japanese Yen by 4.3% wich was partially 

expenses for the year ended December 31, 

offset	by	the	appreciation	of	the	US	Dollar	by	

2012, compared to 7.1% for the year ended 

6.3%.

December 31, 2011.

h.  Other expenses

e.  Marketing Expenses

Other expenses increased by Rp1,781 billion, 

Marketing expenses decreased by Rp184 

or 927.6%, from Rp192 billion in 2011 to 

billion, or 5.6%, from Rp3,278 billion in 2011 

Rp1,973 billion in 2012. The increase primarily 

to Rp3,094 billion in 2012 primarily due to 

related to derecognition of the carrying value 

a decrease in advertising and promotion 

of the Telkom-3 Satellite, which was built and 

expenses by Rp249 billion, or 9.1% due to 

launched, but failed to reach usable orbit on 

marketing cost optimization.

August 7, 2012, amounting to Rp1,606 billion. 

See Note 11 to our Consolidated Financial 

f.  General and Administrative Expenses

Statements.

General and administrative expenses 

increased by Rp101 billion, or 3.4%, from 

3.  Operating Profit and Operating Profit Margin

Rp2,935 billion in 2011 to Rp3,036 billion in 

As	a	result	of	the	foregoing,	operating	profit	

2012 due in part to an increase in general 

increased by Rp3,740 billion, or 17.0%, from 

expenses by Rp201 billion, or 61.7%, from 

Rp21,958 billion in 2011 to Rp25,698 billion in 

Rp326 billion in 2011 to Rp527 billion in 

2012.	Operating	profit	margin	increased	from	

2012. The increase in general expenses 

30.8% in 2011 to 33.3% in 2012.

was primarily due to vehicle facility 

reimbursement expenses related to changes 

4.  Profit before Income Tax and Pre-Tax Margin

of our policy and directors’ severance pay 

As	a	result	of	the	foregoing,	profit	before	income	

due to the Board of Directors changes in 

tax increased by Rp3,371 billion, or 16.2%, from 

2012. Provision for impairment of receivables 

Rp20,857 billion in 2011 to Rp24,228 billion in 

increased by Rp32 billion, or 3.6%, from 

2012. Pre-tax margin slightly increased from 

Rp883 billion in 2011 to Rp915 billion in 2012. 

29.3% in 2011 to 31.4% in 2012.

This increase primarily resulted from current 

year individual and collective assessment for 

5.  Income Tax Expense

impairment of receivables.

Income tax expense increased by Rp479 billion, 

or 8.9%, from Rp5,387 billion in 2011 to Rp5,866 

The increase in provision for impairment of 

billion	in	2012,	following	the	increase	in	profit	

receivables	was	partially	offset	by	a	decrease	

before income tax by 17.2%.

in social contribution expenses by Rp161 

billion, or 55.5%, from Rp290 billion in 2011 to 

118

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

6.  Other Comprehensive (Expenses) Income

  Year ended December 31, 2013 compared to year 

Other comprehensive income increased by Rp15 

ended December 31, 2012

billion, or 136.4%, from Rp11 billion in 2011 to 

Rp26 billion in 2012 due to the increase foreign 

1.  Cash Flows from Operating Activities

currentcy	translation	by	Rp24	billion	offset	by	

Net cash provided by operating activities in 

decrease in change in fair value of available for 

2013 was Rp36,574 billion (US$3,005 million) 

sale	financial	asset	by	Rp9	billion.	

compared to Rp27,941 billion in 2012. The 

7.  Comprehensive Income for the year 

increase was primarily due to an increase of 

Rp5,103 billion, or 7.1%, in cash receipts from 

Comprehensive income for the year increased by 

customers and from other operators of Rp528 

Rp2,907 billion, or 18.8%, from Rp15,481 billion in 

billion or 13.2% due to the increase of our 

2011 to Rp18,388 billion in 2012.

operating revenue and also due to the decrease 

in cash payment for our  expense of Rp.6,211 

8.  Profit for the Year Attributable to Non-

billion,	or	18.5%.	This	was	partially	offset	by	an	

controlling Interest
Profit	for	the	year	attributable	to	non-controlling	

increase of Rp1,809 billion, or 32.4%, in payment 

for income tax and cash payment to employees 

interest increased by Rp1,018 billion, or 22.6%, 

of Rp1,721 billion, or 21.1%.

from Rp4,505 billion in 2011 to Rp5,512 billion in 

2012.

2.  Cash Flows from Investing Activities

Net	cash	flows	used	in	investing	activities	in	

9.  Profit for the Year Attributable to Owners of the 

2013 was Rp22,702 billion (US$1,865 million) 

Parent Company
Profit	for	the	year	attributable	to	owners	of	the	

compared to Rp11,311 billion in 2012. This increase 

was primarily due to an increase of Rp11,423 

parent company increased by Rp1,885 billion, or 

billion in acquisition of property and equipment. 

17.2%, from Rp10,965 billion in 2011 to Rp12,864 

This	was	partially	offset	by	a	decrease	of	Rp1,720	

billion in 2012.

10. Net Income per Share

Net income per share increased by Rp21.9, or 

billion or 42.9% in placement in time deposit and 

an increase of cash received in divestment of 

subsidiary and associate company Rp926 billion. 

19.6.0%, from Rp111.9 in 2011 to Rp133.8 in 2012.

3.  Cash Flows from Financing Activities

C.  Net Cash Flows

Net	cash	flows	used	in	financing	activities	

totaled Rp13,327 billion (US$1,095 million) in 

The following table sets out information concerning 

2013 compared to Rp13,314 billion in 2012. This 

our	consolidated	cash	flows,	as	set	out	in	(and	

increase by Rp13 billion, or 0.1%, was primarily 

prepared on the same basis as) our Consolidated 

due to a increase of Rp2,368 billion in proceed 

Financial Statements:

from sale of treasury stock and a decrease of 

Years ended December 31,

2013 

 2012

2011

(Rp billion)

(US$ million)

(Rp billion)

(Rp billion)

Net cash flows:

provided by operating activities

used in investing activities

used	in	financing	activities

Net increase in cash and cash equivalents

Effect	 of	 foreign	 exchange	 rate	 changes	 on	 cash	 and	 cash	
equivalents

Cash and cash equivalents at beginning of year

Ending balance of disposed subsidiary

Cash and cash equivalents at end of year

 36,574 

 (22,702)

 (13,327)

 545 

 1,039 

 13,118 

(6)

 14,696 

 3,005 

 (1,865)

 (1,095)

 45 

 85 

 1,078 

-

 1,208 

 27,941 

 (11,311)

 (13,314)

 3,316 

 168 

9,634 

-

 30,553 

 (14,505)

 (15,539)

 509 

 5 

 9,120 

-

13,118 

 9,634 

 
 
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2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

119

Rp1,744 billion, in payments for treasury stock. 

and a decrease of Rp4,976 billion, or 37.7%, in 

This	was	partially	offset	by	an	increase	of	

cash payments for the acquisition of property 

Rp1,227 billion, or 17.2%, in cash dividends paid to 

and	equipment.	This	was	partially	offset	by	

our stockholders and Rp1,083, or 30% to non-

a decrease of Rp1,862 billion or 14,323.1% in 

controlling stockholders subsidiaries due to the 

proceeds from insurance claims relating to 

increase	of	our	operating	profit	and	a	decrease	

unsuccessful launch of the Telkom-3 satellite.

of Rp1,271 billion obtain from additional bank 

loan.

Apart from cash on hand and cash in banks, we 

invest the majority of our excess cash from time 

  Year ended December 31, 2012 compared to year 

to time in time deposits. Since May 14, 2004, we 

ended December 31, 2011

also have been investing a part of our excess 

cash in Rupiah-based mutual funds and other 

1.  Cash Flows from Operating Activities

marketable securities. As of December 31, 2012, 

Net cash provided by operating activities in 

other	current	financial	assets	totaling	Rp4,338	

2012 was Rp27,941 billion (US$2,898 million) 

billion (US$450 million) in mutual funds and 

compared to Rp30,553 billion in 2011. The 

other marketable securities were outstanding.

decrease was primarily due to an increase of 

Rp8,235 billion, or 32.4%, in cash payments for 

3.  Cash Flows from Financing Activities

expenses.	This	was	partially	offset	by	an	increase	

Net	cash	flows	used	in	financing	activities	

of Rp4,391 billion, or 6.5%, in cash receipts from 

totaled Rp13,314 billion (US$1,381 million) in 

customers due to the increase of our revenues.

2012 compared to Rp15,539 billion in 2011. 

This decrease by Rp2,225 billion, or 14.3%, was 

2.  Cash Flows from Investing Activities

primarily due to a decrease of Rp3,075 billion, or 

Net	cash	flows	used	in	investing	activities	in	2012	

41.9%, in repayment of two-step loans and bank 

was Rp11,311 billion (US$1,173 million) compared 

loans and a decrease of Rp315 billion, or 15.3% in 

to Rp14,505 billion in 2011. This decrease was 

payments for treasury stock. This was partially 

primarily due to an increase of Rp3,975 billion, 

offset	by	an	increase	of	Rp1,058	billion,	or	17.4%,	

in	purchases	of	available	for	sale	financial	assets	

in cash dividends paid to our stockholders.

D. Obligation and Commitment

1.  Contractual Obligation

The following table sets forth information on certain of our material contractual obligations as of December 

31, 2013.

Contractual Obligations 

  Total 
(Rp billion)

Less than 1 year 
(Rp billion)

1-3 years 
(Rp billion)

  3-5 years 
(Rp billion)

More than 5   
years 
(Rp billion)

By Payment Due Dates  

Short-Term Loan(1)(6)

Long-Term Debts(2)(6)

Capital Lease Obligations(3)

Interest on Short-term Loans, 
Long-term Debts and Capital 
Lease Obligations(7)

Operating Leases(4)

Unconditional Purchase 
Obligations(5)

432

 14,855 

 4,969 

 1,935 

 14,037 

 18,461 

432

 4,445 

 648 

 423 

 1,845 

 18,461 

 5,405 

 1,060 

 360 

 3,270 

 - 

 1,756 

 1,097 

 782 

 3,249 

 2,164 

 370 

 3,095 

 5,827 

 - 

 - 

Total 

 54,689

 25,254 

 10,095 

 6,730 

 11,610 

(1)  Related to liabilities under short-term loans obtained from Bank CIMB Niaga Bank UOB, Bank Danamon, BRI and other banks. See Note 17 to our 

Consolidated Financial Statements.

(2)  See Notes 18-20 to our Consolidated Financial Statements. 
(3)  Related to the leases of the slot site of the tower, property and equipment under RSA, transmission installation and equipment, data processing 

equipment,	office	equipment,	vehicles	and	CPE	assets.

(4)  Related primarily to leases of leased line, telecommunication equipment and land and building.
(5)  Capital expenditures committed under contractual arrangements.
(6)  Excludes the related contractually committed interest obligations. 
(7)  See “Business Overview – Risk Factors – Risks Related to Our Business – Financial Risks – We are exposed to interest rate risk”..

 
120

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

See Note 41 to our Consolidated Financial Statements for further details on our contractual commitments. 

In addition to the above contractual obligations, as of December 31, 2013, we had long-term liabilities for 

pension,	post-retirement	health	care	benefits	and	long	service	awards.	In	2013	we	contributed	Rp302	billion	

to	our	post-retirement	health	care	benefits	plan	and	to	our	defined	benefit	pension	plan	Rp182	billion.	See	

Notes 34 and 36 to our Consolidated Financial Statements.

2.  Indebtedness

Consolidated total indebtedness (consisting of long-term liabilities, current maturities of long-term liabilities, 

short-term bank loans and deferred consideration for business combinations) as of December 31, 2011, 2012 

and 2013 were as follows:

Indonesian Rupiah 

US Dollar(1)

Japanese Yen(2)

Total 

As of December 31,

2013 

 2012

2011

(Rp billion)

(US$ million)

(Rp billion)

(Rp billion)

17,553

1,724 

979 

20,256 

1,441 

142 

80 

1,663 

16,192 

2,052 

1,031 

19,275 

14,142 

2,561 

1,168 

17,871 

(1)  The amounts as of December 31, 2011, 2012 and 2013 translated into Rupiah at Rp9,075, Rp9,645 and Rp12,180 = US$1, respectively, being the Reuters 

sell rates for US Dollar at each of those dates.

(2)  The amounts as of December 31, 2011, 2012 and 2013 translated into Rupiah at Rp117.0, Rp111.8 and Rp115.9 = Yen 1, respectively, being the Reuters sell 

rates for Yen at each of those dates.

Of our total indebtedness, as of December 31, 2013, Rp5,525 billion, Rp6,465 billion and Rp2,853 billion were 

scheduled for repayment in 2014, 2015 to 2016 and 2017 to 2018 and thereafter, respectively. 

For further information on our Company’s indebtedness, see Notes 17-21 to our Consolidated Financial 

Statements.

3.  Material Contract

In 2013 and 2012, we did not enter into any new material contracts nor did we amend any existing material 

contracts, other than contracts entered into or amended in the ordinary course of business.

E.  Liquidity

1.  Liquidity Sources

The main source of our corporate liquidity is cash provided by operating activities and long-term debt 

through the capital markets as well as long-term and short-term loans through bank facilities. We divide our 

liquidity sources into internal and external liquidity.

a.  Internal Liquidity Sources

To	fulfill	our	obligations	we	rely	primarily	on	our	internal	liquidity.	As	of	December	31,2013,	we	had	

Rp14,696 billion in cash and cash equivalents available. In 2013, cash and cash equivalents increased by 

Rp1,578	billion.	In	2012,	the	increase	of	cash	flow	provided	by	operating	activities	primarily	arise	from	

cash receipts from customers of Rp5,103 billion.

We made net repayments of current indebtedness for borrowed money of Rp7,967 billion in 2011, 

Rp5,843	billion	in	2012	and	Rp6,239	billion	in	2013.	Cash	outflows	in	2013	reflected	payments	for	long-

term liabilities of Rp4,803 billion and Short-term liabilities of Rp407 billion; and

Our	internal	liquidity	strength	reflected	in	our	current	ratio,	which	we	calculate	as	current	assets	divided	

by current liabilities, increased from 116.0% as of December 31, 2012 to 116.3%  as of December 31, 2013.

 
 
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2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

121

b.  External Liquidity Sources

-  An increase of Rp105 billion in asset held for sale.

Our primary external sources of liquidity are 

short and long-term bank loans, two-step 

We	believe	that	our	working	capital	is	sufficient	

loans, bonds and notes payable. During the 

for our present requirements. We expect that our 

year 2013 we used external liquidity bank 

working capital will continue to be addressed 

loans of Rp2,665 billion; and Short-term bank 

by various funding sources, including cash from 

loans of Rp813 billion.

operating activities and bank loans.

c.  Outstanding Liquidity Sources

G.  Solvency

We had undrawn loan facilities which include 

Our solvency or our ability to meet our short-

the following sources of unused liquidity:

term	and	long-term	obligations	highly	influenced	

-  Bank CIMB Niaga loan facility in the 

by our source of liquidity. Refer to explanation on 

amount of Rp1,053 billion;

“Liquidity”.

-  Japan Bank for International Cooperation 

loan facility in the amount of 

1.  Current Liabilities

USD31,350,000;

Our ability to pay our current liabilities is 

-  BNI loan facility in the amount of Rp350 

indicated by the ratios on the table below:

billion;

-  UOB loan facility in the amount of Rp70 

billion;

-  BRI loan facility in the amount of Rp49 

billion;

Ratios

2013

2012

Current ratio

Quick ratio

Cash ratio

116.3%

114.5%

75.8%

116.0%

113.6%

72.4%

-  Bank Ekonomi Raharja loan facility in the 

2.  Non-Current Liabilities

amount of Rp18 billion;

Our ability to pay our debt is indicated by the 

-  Bank Bukopin loan facility in the amount 

ratios on the table below

of Rp9 billion;

-  BRI Syariah loan facility in the amount of 

Rp1,402 million;

-  Bank Syariah Mandiri loan facility in the 

amount of Rp1,297 million; and

-  Syndicated loan facility of BNI, BRI and 

Bank Mandiri in the amount of Rp749 

million.

F.  Working Capital

Net	working	capital,	calculated	as	the	difference	

between current assets and current liabilities, 

amounted	to	a	deficit	Rp3,866	billion	as	of	

December 31, 2012 and surplus Rp4,638 billion 

(US$381 million) as of December 31, 2013. The 

increase in net working capital was primarily due to:

-  A substantial increase of Rp2,534 billion in other 

current	financial	assets;

-  An increase of Rp1,578 billion in cash and cash 

equivalents; and

-  An increase of Rp3,926 billion in trade payables 

from third parties.

This	was	partially	offset	by:

-  A decrease of Rp899 billion in accrued expense;

-  A decrease of Rp528 billion in current maturities 

of long-term liabilities; and

Ratios

2013

2012

Debt to equity ratio

Debt to EBITDA

33.5%

46.4%

37.4%

48.0%

Times interest earned ratio

29.0 times

19.5 times

For detail discussion about our debt, see Notes 

17-21 to our Consolidated Financial Statements.

H.  Receivable Collectibility

Our receivable collectability, indicated by the ratios  

average collection period that show an average 

of  days that we take to collect our receivable and 

receivable turnover that show  how many times in 

average the funds invested in receivable are turned  

in one year.

Our average collection period  were 26.5 days in 

2013 and 24.7 days in 2012. Our receivable turnover 

for 2013 and 2012 were 13.8 and 14.8

We have made provision for impairment of 

receivables based on the collectability amount 

of the historical impairment rates and individual 

account of its customers’ credit quality and credit 

history, amounted to Rp2,872 in 2013 and Rp2,047 

billion in 2012. As of December 31, 2012 and 2011, the 

carrying amount of our receivables considered past 

122

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

due but not impaired amounted to Rp2,418 billion 

ratios with reference to regional peers in the 

and Rp2,189 billion, respectively. We concluded that 

telecommunications industry.

past due but not impaired receivables, along with 

receivables that are neither past due nor impaired, 

For detail discussion about management policy on 

are due from customers with good debt history and 

capital structure, see Note 45 to our Consolidated 

are expected to be recoverable. 

Financial Statements.

For detail discussion about our receivable, see Note 

J.  Capital Expenditures

6 to our Consolidated Financial Statements.

In 2013, we incurred capital expenditures of 

I.  Capital Structure

Rp24,898 billion (US$2,046 million), less than 

the originally budgeted Rp27,243 billion. This 

Our capital structure as of December 31, 2013 is 

decrease was mainly due to the delay of our SCCS 

described as follows:

development projects. 

Short Term Debt

Long Term Debt

Debt Total

Equity Attributable to Owner

Amount
(Rp billion)

Portion
(%)

Our capital expenditures are grouped into the 

following categories for planning purposes:

 432 

 19,824 

 20,256 

60,542 

 0.5 

 24.6 

 25.1 

74.9 

-  Broadband services, which consist of broadband, 

IT, application and content and service node; 

-  Network infrastructure, which consists of core 

transmission network, metro-ethernet and 

Total Invested Capital

 80,798 

 100.0 

Regional Metro Junction (“RMJ”), IP backbone 

and satellite; 

We take a qualitative approach towards our capital 

-  Optimizing legacy, for wireline; and

structure and debt levels. Under our syndicated loan 

-  Capex supports.

agreement with BNI, BRI and Bank Mandiri, we are 

required to maintain a debt to equity ratio of not 

Of our Rp24,898 billion capital expenditure in 

more than 2.0 and debt service coverage ratio of 

2013, Telkom (as parent company) incurred capital 

more than 1.25. As of December 31, 2013, our debt 

expenditures of Rp5,313 billion (US$437 million), 

to equity ratio was 33.5% and our debt service 

Telkomsel incurred capital expenditures of Rp15,662 

coverage ratio was 6.2, indicating our strong ability 

billion (US$1,287 million) and our other subsidiaries 

to meet our debt obligations. Our debt levels are 

incurred capital expenditures of Rp3,923 billion 

primarily driven by our plans to develop our existing 

(US$322 million) as follows: 

and new strategic businesses. In determining our 

optimum debt levels, we also consider our debt 

Table of realization of our capital expenditure

Telkom (parent company)

Broadband service

Network service

Optiming legacy

Support

Subtotal for Telkom

Subsidiaries

Telkomsel

Others

Subtotal for subsidiaries

Total for Telkom Group

Years Ended December 31,

2013 
(Rp billion)

2012 
(Rp billion)

2011 
(Rp billion)

 3,285.5 

 1,674.4 

 191.0 

 162.1 

 1,662.0 

 2,060.0 

 86.0 

 232.0 

 1,875.0 

 1,979.0 

 156.0 

 192.0 

 5,313.0 

 4,040.0 

 4,202.0 

 15,662.0 

 3,923.0 

 19,585.0 

 24,898.0 

 10,656.0 

 2,576.0 

 13,232.0 

 17,272.0 

 8,472.0 

 1,929.0 

 10,401.0 

 14,603.0 

Actual	future	capital	expenditures	may	differ	from	the	amounts	indicated	above	due	to	various	factors,	

 
 
 
 
 
 
 
 
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2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

123

including but not limited to the Indonesian economy, 

For more detailed discussion regarding our 

the Rupiah/US Dollar and Rupiah/Euro exchange 

material commitments for capital expenditures, 

rates and other applicable foreign exchange rates, 

see Note 41A to our Consolidated Financial 

the	availability	of	vendor	or	other	financing	on	terms	

Statements.

acceptable to us, technical or other problems in 

obtaining or installing equipment and whether we 

2.  Source of Funds

enter any new lines of business.

K.  Material Commitment For Capital 

Investment

Historically, we have good leverage and 

funded our capital expenditures from cash 

operating activities and external funds are 

still in the optimal capital structure. In 2014, 

we allocate capital expenditure increased 

1.  Purpose of the Commitment

significantly	in	accordance	with	the	company's	

As of December 31, 2013, we had material 

business expansion plan, the amount of capital 

commitments for capital expenditures under 

expenditure to revenue ratio in the range of 25%-

certain contractual arrangements of Rp18,461 

30%. The increase in capital expenditure is the 

billion, principally relating to procurement and 

most	significant	will	be	allocated	in	proportion	to	

installation of switching equipment, transmission 

the increase in broadband services and also to 

equipment and cable network. These include, 

the subsidiary entities.

among others, broadband access development 

with MSAN platform, GPON project, metro 

We expect to fund the above commitments with 

Ethernet expansion project, Sumatra-Bangka 

our internal and external sources of funds. See 

SBCS project, Tarakan-Tanjung Selor TSCS 

explanation on “Capital Expenditures”.

project,  Luwuk-Tutuyan TSCS project, DWDM 

and	DWDN	project,	new	fiber	optic	cable	

3.  Denomination of Currency

deployment as an alternative route, JASUKA ISP 

As of December 31, 2013, details of material 

WDM Sumatera Bangka Cable System , IP Radio 

commitment for capital investment by currency 

Equipment project, XGPON project, Telkom 

are as follows:

cache system project, TITO project, Indonesia 

Wi-Fi project, VPN CISCO project, OSP FTTH 

Currencies

project, Internet Protocol Backbone (“IPBB”) 

project, Wireless Access Gateway project, 

Sulawesi Maluku Papua cable system, PE Speedy 

project, Surabaya-Ujung Pandang-Banjarmasin 

Backbone Ring Capacity project and Wi-Fi 

CISCO project.  

Our subsidiary, Telkomsel, has material 

commitments for capital expenditures related, 

among others, to the construction of combined 

2G and 3G core network as well as maintenance 

and procurement of equipment and related 

services for Next Generation Convergence, 

IP RAN Rollout and Technical Support, Next 

Generation Convergence Core Transport Rollout, 

Gateway GPRS Support Node (“GSSN”). In 

addition, TelkomProperty, Mitratel and Telin 

also have material commitment for capital 

expenditures, each related to construction 

of Telkom Landmark Tower building, 

telecommunication towers and OSS-BSS-VAS 

System Rollout and Radio Access Network 

(“RAN”) procurement..

Rupiah

US Dollar

JPY

Euro

SGD

Amounts in 
Foreign Currencies
(in millions)

Equivalent in 
Rupiah

-

660

58.0

0.3

0.2

10,404

8,043

7

5

2

18,461

4.  Planned Actions to Mitigate Foreign Exchange 

Risks
We are exposed to foreign exchange risk on 

sales, purchases and borrowings transactions 

that are denominated in foreign currencies, 

primarily in US Dollars and Japanese Yen. 

Nevertheless, our exposure to foreign exchange 

rates risk is not material.

Management provides written policy for foreign 

currency risk management mainly through 

time deposits placements and hedging to 

cover foreign currency risk exposures for the 

time range of 3 up to 12 months. Increasing 

risks of foreign currency exchange rates on our 

 
124

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

obligations	are	expected	to	be	offset	by	time	deposits	and	receivables	in	foreign	currencies	that	are	equal	to	

at least 25% of the outstanding current liabilities.

For detail discussion on material commitments for capital investment, see Notes 41 and 44 to our 

Consolidated Financial Statements.

OTHER DISCLOSURES

A.  Changes In Accounting Policies

There are no changes in accounting policies implemented in the preparation of the 2013 Consolidated Financial 

Statements,	except	for	the	implementation	of	a	number	of	financial	accounting	standards	(SAK)	that	have	been	

revised	and	are	effective	as	of	January	1,	2013	,	among	others:

SAK

PSAK 38 
(revised 2012) 
, "Common 
Control 
Business 
Combination "

PSAK 60 
(revised 
2010), 
"Financial 
Instruments: 
Disclosures

Impact of SAK Application

The company shall:
-  implement pooling of interest method for an entity that received the business, with assumption at the initial 

business merger under common control, and not since the beginning of the comparative period; 

-  the entity that receives as well as the one that dispose the business, in a business combination under common 

control,	shall	recognize	the	difference	between	compensation	transferred	or	received,	and	the	carrying	amounts	
of each transaction of the business combination under common control, or the carrying amounts of the business 
disposed in the equity statement and present it as the additional paid-in capital.

The company shall:
-  provide qualitative disclosure in the context of quantitative disclosures related to credit risk, liquidity risk and 

market risk;

-  eliminate the requirement on exception to disclosures of credit risk, liquidity risk and market risk due to materiality 

limits; 

-	 exception	to	disclosure	of	maximum	value	of	credit	risk	exposure	of	financial	instruments	which	carrying	amount	
represent	the	best	amount	of	maximum	exposure	to	credit	risk;	disclosure	of	financial	effect	of	collaterals	held	
as	security	and	other	credit	quality	improvement,	with	reference	to	the	numbers	that	best	reflects	the	maximum	
exposure	to	credit	risk;	and	remove	the	disclosure	requirements	of	the	carrying	amount	of	financial	assets	that	are	
not yet due, or those that are not impaired based on renegotiated;

-  eliminate disclosure requirements description of collateral held as security and other credit quality improvement 

and	the	estimated	fair	value	of	financial	assets	that	are	past	due	at	the	end	of	the	reporting	period	but	not	
impaired,	and	for	financial	assets	that	are	individually	determined	to	be	impaired;

-	 emphasizing	the	disclosure	requirements	of	financial	assets	or	non-financial	assets	acquired	during	the	period	
through transfer of ownership of collateral held as security, or require other credit quality improvement (eg. 
guarantees), and those assets meet the recognition criteria in other relevant PSAK; 

-  eliminate the requirement on implementing guidelines for disclosure related to materiality, as this requirement is 

basically	covered	in	PSAK	1	"presentation	of	financial	statements"

For	comprehensive	discussions	on	significant	changes	of	statement	of	financial	accounting	standards	(PSAK),	

see Note 2a to the Consolidated Financial Statements.

B.  Changes In Laws And Regulation

During	the	year	2013	there	were	no	changes	in	laws	and	regulation	that	significantly	influence	the	Company.	See	

discussion in “Additional Information (for ADR Shareholders) – Legal Basis and Regulation”.

C. Exchange Controls

1.  Exchange Rate Information

The following table shows the exchange rate of Indonesian Rupiah to US Dollar based on the middle 

exchange rate which is calculated based on the Bank Indonesia buying and selling rates for the periods 

indicated. 

Exchange Rate Information

Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

125

Calendar Year 

at Period End

Average

Low

High

 (Rp Per US$1)

2009 (1)

2010 (1)

2011 (1)

2012 (1)

2013  

September(2)

October(2)

November(2)

December(2)

2014  

January(2)

February(2)

9,400 

8,991 

9,068 

9,670 

12,189 

11,613 

11,234 

11,977 

12,189 

11,634

12,226 

11,634 

10,356 

9,078 

8,773 

9,419 

11,597 

11,346 

11,367 

11,613 

12,087 

12,057

12,180 

11,935 

11,980 

9,365 

9,170 

9,670 

12,270 

11,613 

11,593 

11,977 

12,270 

12,267

12,267 

12,251 

9,400 

8,924 

8,508 

9,000 

10,922 

10,922 

11,018 

11,354 

11,830 

11,620

12,047 

11,620 

Source: Bank Indonesia
(1)  Determined based upon the last day middle exchange rate of each month announced by Bank Indonesia applicable for the period.
(2)  Determined based upon the daily middle exchange rate announced by Bank Indonesia during the applicable period. 

Under the current exchange rate system, the exchange rate of the Indonesian rupiah is determined by the 
the exchange system. For example, only banks 
market,	reflecting	the	interaction	of	supply	and	

demand in the market. However, Bank Indonesia 

are authorized to deal in foreign exchange 

may take measures to maintain a stable 

and execute exchange transactions related to 

exchange rate. For the year 2013, the average 

the import and export of goods. In addition, 

rate of Rupiah to the US Dollar was Rp11,597, with 

Indonesian banks (including branches of foreign 

the lowest and highest rates being Rp12,270 and 

banks in Indonesia) are required to report to 

Rp10922, respectively.

Bank Indonesia any fund transfers exceeding 

US$10,000. As a State-Owned Company, and 

The exchange rates used for translation of 

based on the decree of the Head of PKLN, we 

monetary assets and liabilities denominated 

are required to obtain an approval from PKLN 

in foreign currencies are the buy and sell rates 

prior to acquiring foreign commercial loans and 

published by Reuters in 2011, 2012 and 2013. The 

must submit periodical reports to PKLN during 

Reuters buy and sell rates, applied respectively 

the term of the loans.

to monetary assets and liabilities, were Rp9,060 

and Rp9,075 to US$1.00 as of December 31, 

D.  Quantitative  And  Qualitative  Disclosures 

2011, Rp9,630 and Rp9,645 to US$1.00 as of 

December 31, 2012 and Rp12,160 and Rp12,180 to 

About Market Risks
We are exposed to market risks that arise from 

US$1.00 as of December 31, 2013.

changes in exchange rates, interest rates, credit 

risk and liquidity risk, each of which will have an 

The Consolidated Financial Statements are 

impact on us. We do not generally hedge our long-

stated in Rupiah. The translations of Rupiah 

term liabilities in foreign currencies but hedge our 

amounts into US Dollar are included solely for 

obligations for the current year. As of December 

the convenience of the readers and have been 

31, 2013, assets in foreign currencies reached 

made using the average of the market buy and 

87% against our liabilities denominated in foreign 

sell rates of Rp12,170 to US$1.00 published by 

currencies. Our exposure to interest rate risk is 

Reuters on December 31, 2013.

managed	through	a	mix	of	fixed	and	variable	rate	

2.  Foreign Exchange Controls

liabilities	and	assets,	including	short-term	fixed	rate	

assets.	Our	exposure	to	such	market	risks	fluctuated	

Indonesia operates a liberal foreign exchange 

during 2011, 2012 and 2013 as the Indonesian 

system	that	permits	the	free	flow	of	foreign	

economy	was	affected	by	changes	in	the	US	Dollar-

exchange. Capital transactions, including 

Rupiah exchange rate and interest rates themselves. 

remittances	of	capital,	profits,	dividends	and	

We are not able to predict whether such conditions 

interest, are free of exchange controls. A number 

will continue during 2014 or there after.

of regulations, however, have an impact on 

1.  Exchange Rate Risk  

We are exposed to foreign exchange risk on 

126

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

sales, purchases and borrowings that are denominated in foreign currencies, primarily in U.S. dollar and 

Japanese yen. Our exposures to other foreign exchange rates are not material. Increasing risks of foreign 

currency	exchange	rates	on	our	obligations	are	expected	to	be	offset	by	time	deposits	and	receivables	in	

foreign currencies that are equal to at least 25% of the outstanding current liabilities.

The information presented in the following table is based on assumptions of selling and buying rates in 

US Dollar as well as other currencies, which were quoted by Reuters on December 31, 2013 and applied 

respectively to monetary assets and liabilities. The buying and selling rates as of December 31, 2013 were 

Rp12,160 and Rp12,180 to US$1, respectively. 

However, we believe these assumptions and the information described in the following table may be 

influenced	by	a	number	of	factors,	including	a	fluctuation	and/or	depreciation	of	the	Rupiah	in	the	future.

Outstanding Balance
as of December 31, 
2013

Foreign 
Currency
(million)

Rp Equiv.
(Rp 
million)

Expected Maturity Date

2014 

2015 

2016 

2017 

2018 

There 
After

Fair Value

(Rp million)

ASSETS 

Cash and Cash 
Equivalents 

US Dollar 

 394.30  4,801,232 

 4,801,232 

Japanese Yen 

 1.23 

 142 

 142 

Other(1)

 11.42 

 138,826 

 138,826 

Other Current 
Financial Assets 

US Dollar 

 10.78 

 131,256 

 131,256 

Trade Receivables 

Related Parties 

US Dollar 

 2.44 

 29,660 

 29,660 

Third Parties 

US Dollar 

Other(1)

Other Receivables 

US Dollar 

Other(1)

Other Current 
Assets 

 66.27 

 806,437 

 806,437 

 0.17 

 2,030 

 2,030 

 0.68 

 0.13 

 8,271 

 1,584 

 8,271 

 1,584 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 4,801,231 

 142 

 138,825 

 - 

 131,256 

 - 

 29,660 

 - 

 - 

 - 

 - 

 806,437 

 2,030 

 8,271 

 1,583 

US Dollar 

            -   

            -   

            -   

            -   

            -   

            -   

            -   

            -   

            -   

Other(1)

            -   

            -   

            -   

            -   

            -   

            -   

            -   

            -   

            -   

Advances and 
Other Non-current 
Assets 

US Dollar 

 5.76 

 70,253 

 70,253 

 - 

 - 

 - 

 - 

 - 

 70,253 

 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

127

Outstanding Balance
as of December 31, 
2013

Foreign 
Currency
(million)

Rp Equiv.
(Rp 
million)

Expected Maturity Date

2014 

2015 

2016 

2017 

2018 

There 
After

Fair Value

(Rp million)

LIABILITIES 

Trade Payables 

Related Parties 

US Dollar 

 1.40 

 17,014 

 17,014 

Third Parties 

US Dollar 

 275.35  3,356,036 

 3,356,036 

Other(1)

 4.33 

 52,711 

 52,711 

Other Payables 

US Dollar 

Other(1)

Accrued Expenses 

 7.62 

 92,939 

 92,939 

 0.09 

 1,145 

 1,145 

US Dollar 

 51.41 

 626,637 

 626,637 

Japanese Yen 

 18.63 

 2,158 

Other(1)

 0.01 

 175 

 2,158 

 175 

Advances from 
Customers and 
Suppliers 

US Dollar 

Other(1)

Current Maturities 
of Long-term 
Liabilities 

 1.60 

 0.01 

 19,526 

 19,526 

 122 

 122 

US Dollar 

 34.85 

 424,611 

 424,611 

Japanese Yen 

 767.90 

 88,976 

 88,976 

Promissory Notes 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

US Dollar 

 28.67 

 349,169 

 276,022 

 39,690 

 33,457 

Long-term 
Liabilities(2)

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 17,014 

 -  3,356,036 

 - 

 52,711 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 92,938 

 1,145 

 626,637 

 2,158 

 175 

 19,526 

 122 

 - 

 - 

 465,501 

 116,603 

 - 

 348,665 

US Dollar 

 78.82 

 960,416 

Japanese Yen 

 7,678.98 

 889,763 

 - 

 - 

 352,264 

 240,707 

 154,036 

 54,318 

 159,091 

 972,764 

 88,976 

 88,976 

 88,976 

 88,976 

 533,859 

 893,355 

(1)   Assets and liabilities denominated in other foreign currencies are presented as US Dollars equivalents using the buy and sell rates quoted by 

Reuters prevailing at the end of the reporting period.

(2)		 Long-term	liabilities	for	the	purpose	of	this	table	consist	of	loans	denominated	in	foreign	currencies	from	two-step	loans,	obligation	under	finance	

leases and long-term bank loans, which in each case include their current maturities.

2.  Interest Rate Risk

Our	exposure	to	interest	rate	fluctuations	results	primarily	from	changes	to	the	floating	rate	applied	for	

long-term debt. This risk relates to loans under the Government on-lending program that has been used to 

finance	our	capital	expenditures.	Interest	rate	fluctuation	is	monitored	to	minimize	any	negative	impact	to	

 
  
  
128

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

financial	position.	Borrowings	at	variable	interest	rates	expose	our	Company	and	our	subsidiaries	to	interest	

rate	risk.	To	measure	market	risk	fluctuations	in	interest	rates,	our	Company	and	our	subsidiaries	primarily	

use	interest	margin	and	maturity	profile	of	the	financial	assets	and	liabilities	based	on	changing	schedule	of	

the interest rate.

The	actual	cash	flows	from	our	debt	are	denominated	in	Rupiah,	US	Dollar	and	Japanese	Yen,	as	appropriate	

and as indicated in the table. The information presented in the table has been determined based on the 

following	assumptions:	(i)	fixed	interest	rates	on	Rupiah	time	deposits	are	based	on	average	interest	rates	

offered	for	three	month	placements	in	effect	as	of	December	31,	2013	by	the	banks	where	such	deposits	

were located; (ii) variable interest rates on Rupiah denominated long-term liabilities are calculated as of 

December 31, 2013 and are based on contractual terms setting interest rates based on average rates for 

the	preceding	six	months	on	three	month	certificates	issued	by	Bank	of	Indonesia	or	based	on	the	average	

three	month	deposit	rate	offered	by	the	lenders;	(iii)	fixed	interest	rates	on	US	Dollar	deposits	are	based	

on	average	interest	rates	offered	for	three	month	placements	by	the	various	lending	institutions	where	

such deposits are located as of December 31, 2013 and (iv) the value of marketable securities is based on 

the value of such securities on December 31, 2013. However, these assumptions may change in the future. 

These	assumptions	are	different	from	the	rates	used	in	our	Consolidated	Financial	Statements;	accordingly,	

amounts	shown	in	the	table	may	differ	from	the	amounts	shown	in	our	Consolidated	Financial	Statements.

Interest Rate Risk

Outstanding Balance 
as of December 31, 2013

Original  
Currency
(million)

Rp Equiv.
(Rp 
million)

Rate
(%)

Expected Maturity Date

2014 

2015 

2016 

2017 

2018 

There 
after

Fair Value

(Rp million)

ASSETS 

Fixed Rate 

Cash and 
Cash 
Equivalents 

Time deposit 

Rupiah 

 8,185,170 

 8,185,170 

US Dollar 

 309 

 3,767,769 

1.00-
10.75

0.03-
3.00

 8,185,170 

 3,767,769  

Available-
for-Sale 
Financial 
Assets  

Rupiah 

 140,782 

 140,782 

 1.60-
10.50 

 140,782 

US Dollar 

 11 

 131,256 

 1.00-1.10 

 131,256 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 - 

 8,185,170 

 - 

 3,767,769 

 - 

 140,782 

 - 

 131,256 

LIABILITIES 

Short-term 
Bank Loans 

Variable Rate 

Rupiah 

 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

129

Outstanding Balance 
as of December 31, 2013

Original  
Currency
(million)

Rp Equiv.
(Rp 
million)

Rate
(%)

Principal 

 431,751 

 431,751 

 431,751 

Interest 

 8,868 

 8,868 

 8,868 

- 

- 

- 

- 

- 

- 

US Dollar 

Principal 

Interest 

Long-term 
Liabilities 

Variable Rate 

Rupiah 

Expected Maturity Date

2014 

2015 

2016 

2017 

2018 

There 
after

Fair Value

 - 

 - 

- 

- 

 - 

 - 

- 

- 

(Rp million)

 - 

 - 

- 

- 

 - 

 - 

- 

- 

 - 

 - 

- 

- 

 - 

 - 

- 

- 

431,751 

 - 

- 

- 

Principal 

 9,233,335 

 9,233,335 

 3,685,445 

 2,651,044 

 950,368 

 835,399 

 1,101,079 

 -  9,026,752 

Interest 

1,661,906 

 1,661,906 

 6.58-11 

 635,136 

 416,386 

 221,357 

 141,741 

 247,286 

 - 

 - 

US Dollar 

Principal 

 83 

 1,008,692 

 473,948 

 264,718 

 175,757 

 94,269 

Interest 

2 

 21,332 

 1.17-3.25 

 11,228 

 6,402 

 2,806 

 896 

 - 

 - 

 - 

 1,033,891 

 - 

 - 

Fixed Rate 

Rupiah 

Principal 

 3,000,000 

 3,000,000 

 - 

 1,005,000 

 - 

 - 

1,995,000 

 - 

 3,141,774 

Interest 

 1,471,571 

 1,471,571 

 6-11 

 299,970 

 253,070 

 203,490 

 203,490 

 511,551 

US Dollar 

Principal 

 53 

 643,807 

 196,624 

 126,358 

 53,911 

 53,911 

 213,003 

Interest 

 7 

 82,847 

4-11 

 24,982 

 16,136 

 12,331 

 10,142 

 19,256 

 - 

 - 

 - 

 - 

 671,332 

 - 

Japanese Yen 

Principal 

 8,447 

 978,739 

 88,976 

 88,976 

 88,976 

 88,976 

 622,835 

 - 

1,009,958 

Interest 

 1,506 

 174,511 

3.1 

 29,646 

 26,887 

 24,197 

 21,371 

 72,410 

 - 

 - 

Finance 
Leases 

Rupiah 

Principal 

 4,897,255 

 4,897,255 

 619,554 

 505,559 

 516,397 

 547,251 

 544,922  2,163,572 

 4,897,255 

Interest 

 1,927,184 

 1,927,184 

 419,551 

 357,392 

 310,156 

 260,375 

 208,217 

 371,493 

 1,927,184 

US Dollar 

Principal 

Interest 

 7 

 1 

 71,100 

 9,085 

 28,000 

 19,541 

 18,138 

 5,068 

 353 

 3,215 

 2,639 

 2,506 

 685 

 40 

 - 

 - 

 71,100 

 9,085 

(1)				Long-term	liabilities	consist	of	loans	which	are	subject	to	interest;	namely	two-step	loans,	bonds	and	notes,	obligation	under	finance	leases	and	

long-term bank loans, which in each case include their maturities.

 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
130

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

E.  Related Party Transactions

We are party to certain agreements and engage in transactions with certain parties that are related to us, 

such as cooperatives and foundations. Such parties include the Government and entities related to or owned 

or controlled by the Government, such as other State-Owned Enterprises. It is the Company's policy that the 

pricing of these transactions be the same as those of arm’s-length transactions. For further details on our 

related party transactions, see Note 37 to our Consolidated Financial Statement.

Revenue	and	Expenses	Transaction	with	Affiliate

2013 

 2012

Description

Amount

% 
of total 
revenue

Amount

% 
of total 
revenue

Difference

%

REVENUE

Entity Under Common Control 

Kisel 

Indosat 

Gratika 

Lintasarta 

Sub total 

Associated Company 

Indonusa2 

CSM 

Patrakom1 

Others (each below Rp30 billion) 

Total 

 2,751 

 1,053 

 342 

 64 

 4,210 

 45 

 31 

 - 

 99 

 4,385 

3.3

1.3

0.4 

0.1 

5.1 

0.1 

0.0 

 - 

0.1 

5.3 

 2,351 

 1,033 

 3 

 85 

 3,472 

 - 

 47 

 80 

 27 

 3,626 

3.1 

1.3 

0.0 

0.1 

4.5 

 - 

0.1 

0.1 

0.0 

4.7 

 400 

17.0 

 20 

1.9 

 339 

 11.300 

 (21)

(24.7)

 738 

21.3 

 45 

100

 (16)

(34.0)

 (80)

(100.0)

 72 

266.7 

 759 

20.9 

2013 

 2012

Description

Amount

% 
of total 
expense

Amount

% 
of total 
expense

Difference

%

EXPENSES

Entity Under Common Control 

Indosat 

Kisel 

Kopegtel  

PLN 

 1,008 

 743 

 692 

 651 

 1.8 

 1.3 

 1.2 

 1.1 

 1,004 

 825 

 817 

 660 

1.9 

1.6 

1.6 

1.3 

 4 

0.4 

 (82)

(9.9)

 (125)

(15.3)

 (9)

(1.4)

 
 
 
 
 
 
 
 
 
 
 
 
Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

131

Jasindo 

SPM 

PT Pos Indonesia 

Jamsostek 

Sub total 

Entity	under	significant	influence	

Yakes  

Associated Company 

PSN 

CSM 

Patrakom1

Sub total 

Others (each below Rp30 billion) 

Total  

 333 

 118 

 64 

 39 

 3,648 

 0.6 

 0.2 

 0.1 

 0.1 

 6.4 

 370 

 25 

 51 

 36 

0.7 

0.0 

0.1 

0.1

 (37)

(10.0)

 93 

372.0 

 13 

 3 

25.5 

8.3 

 3,788 

7.3 

 (140)

(3.7)

 159 

 0.3 

 150 

0.3 

9 

6.0 

 187 

 63 

 - 

 250 

 80 

 4,137 

 0.3 

 0.1 

 - 

 0.4 

 0.1 

 7.2 

 165 

 100 

 73 

 338 

 34 

0.3 

0.2 

0.1 

0.7 

0.1 

22

13.3 

 (37)

(37.0)

 (73)

(100.0)

 (88)

(26.0)

 46

135.3 

 4,310 

8.3 

 (173)

(4.0)

(1)  Patrakom become a subsidiary on September 25, 2013.
(2)  On October 8, 2013,the Company sold its 80% ownership in Indonusa.

F.  Property & Equipment

Our property and equipment is used for telecommunication operations, which mainly consist of transmission 

installation and equipment, cable network and switching equipment. A description of these is contained 

elsewhere in Note 11 to our Consolidated Financial Statements.

Except for ownership rights granted to individuals in Indonesia, reversionary rights to land rests with the 

Republic of Indonesia, pursuant to Agrarian Law No.5/1960. Land title is designated through land rights, 

including Right to Build (Hak Guna Bangunan or HGB) and Right of Use (Hak Guna Usaha or HGU). Land title 

holders	enjoy	full	use	of	the	land	for	a	specified	period,	subject	to	renewal	and	extensions.	In	most	instances,	

land rights are freely tradable and may be pledged as security under loan agreements.

We own several pieces of land located throughout Indonesia with right to build and use for a period of 2-45 

years,	which	will	expire	between	2014	and	2052.	We	believe	that	there	will	be	no	difficulty	in	obtaining	the	

extension of the land rights when they expire. 

As of December 31, 2013, we, including our subsidiaries, had land use rights to 2,995 properties. We hold 

registered rights to build and use for most of our properties. Pursuant to Government Regulation No.40/1996, 

the maximum initial period for the right to build is 30 years, renewable for an additional 20 years. We are not 

aware	of	any	environmental	issues	that	could	affect	the	utilization	of	our	property	and	equipment.	All	assets	

owned by our Company have been pledged as collateral for bonds.  Certain property and equipment of our 

subsidiaries with gross carrying value amounting to Rp6,214 billion as of December 31, 2013 have been pledged 

as collateral for lending agreements. 

 
 
 
 
 
 
132

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Preface

Highlights

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Our property and equipment, excluding land, are 

transaction has been reviewed by an 

insured against risks arising from earthquake, 

tsunami,	eruption,	fire,	theft,	lightning,	acts	of	

God and other risks. Our assets are covered 

under Property All Risk Insurance Policies on a 

independent party. This SPA results in 

the Company’s ownership in Patrakom to 

increase from 40% to 80%.

sum	insured	basis	and	a	first	loss	basis	scheme.	

(i).	Transaction	With	Non	Affiliate

Our insurance policies also include coverage 

On November 29, 2013, based on notarial 

against temporary interruptions of our business. 

deed No. 54 of Ashoya Ratam, S.H., 

Our Telkom-1 and Telkom-2 satellites are insured 

M.Kn, the Company entered into a SPA 

separately. Our management believes that our 

with PT Tanjung Mustika, Tbk for the  

insurance coverage is adequate to cover potential 

Company’s acquisition of the remaining 

losses from the insured risks.

G.  Insurance

20% Patrakom for Rp24.8 billion. This SPA 

results in the Company’s ownership in 

Patrakom to increase from 80% to 100%. 

Our property and equipment, excluding land, are 

Through the acquisition of Patrakom, 

insured against risks arising from earthquake, 

tsunami,	eruption,	fire,	theft,	lightning,	acts	of	

God and other risks. Our assets are covered 

under Property All Risk Insurance Policies on a 

the Company can integrate Patrakom’s 

business activities accordance with the 

Company’s business development plan.

sum	insured	basis	and	a	first	loss	basis	scheme.	

b.  Divestment

Our insurance policies also include coverage 

On October 8, 2013, the Company sold 

against temporary interruptions of our business. 

80% of its ownership in Indonusa to PT 

Our Telkom-1 and Telkom-2 satellites are insured 

Trans Cospora and PT Trans Media Corpora 

separately. Our management believes that our 

amounted Rp926 billion. Further on the 

insurance coverage is adequate to cover potential 

same date, the Company, Metra and PT 

losses from the insured risks.

H.  Material Information and Facts

1.  Business Combination

a.  Acquisition

(i).	Transaction	With	Affiliate

Trans Corpora signed a Shareholders 

Agreement in relation to mutual relationship 

as shareholders of Indonusa, included the 

right to the Company and Metra to sell its 

20% remaining ownership in Indonusa to PT 

Trans Corpora in 24 months after second 

year of closing transaction on certain price 

On September 25, 2013, based on notarial 

(Put Option).

deed No. 22 of Ashoya Ratam, S.H. ,M.Kn, 

the Company entered into a Sales and 

2.  Off-Balance Sheet Arrangements

Purchase Agreement (SPA) with PT 

Our contingencies are described in Note 42 

Elnusa Tbk for the Company’s acquisition 

while our commitments are described in Note 

of the 40% ownership in PT Patra 

41a to our Consolidated Financial Statements 

Telekomunikasi Indonesia (“Patrakom”) 

and summarized in the Table of Contractual 

for Rp45.6 billion. The Company is 

Obligations on page 110-114 Other than the 

related with Elnusa because of major 

above, as of December 31, 2013, we had no 

shareholder of the Company which is 

off-balance	sheet	arrangements	that	were	

the State of the Republic of Indonesia is 

reasonably likely to have current or future 

also the major shareholder of Pertamina 

material	effects	on	our	financial	position,	

which is Pertamina is a shareholder of 

revenues or expenses, results of operations, 

Elnusa with 41.10% shareholding but 

liquidity, capital expenditures or capital 

there	is	no	affiliate	relationship	in	terms	

resources.

of management between the Company 

and Elnusa. In compliance with the 

3.  Subsequent Events after the Reporting Date

stock	exchange	regulation	this	affiliated	

Corporate 
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

133

No

Date

Events

1

2

3

4

January 10, 2014

Sigma entered into short-term and long-term working capital credit facility agreements involving Rp25 
billion and Rp322 billion, respectively, for the development of data center located in Sentul.

January 15, 2014

PT Graha Telkom sigma (GTS) and PT Granary Reka Cipta signed an agreement for the development 
of utilization, and the development and processing of assets that belong to GTS located in Baturiti, 
Tabanan Bali. The cooperation is carried out under a revenue-sharing agreement for 10 years.

January 20, 2014

The	Company	filed	an	objection	to	the	Tax	Underpayment	Assessment	for	VAT	for	the	year	2007	that	
was received by the Company in November 2013  (Note 31).

January 22, 2014

Telkomsel received a formal verdict from the Tax Court concerning Telkomsel’s claim for tax refund for 
import duties. Based on its verdict, the Tax Court accepted a portion of Telkomsel’s appeal. As of the 
issuance	date	of	the	consolidated	financial	statements,	Telkomsel	plans	to	refund	the	accepted	portion	
of the claim amounting to Rp8.5 billion (Note 31).

5

January 23, 2014

The Company established subsidiary named PT Infrastruktur Telekomunikasi Indonesia (Telkom Infratel) 
that had been legalized based on the Ministry of Law and Human Rights (MoLHR) Decision Letter No. 
AHU-03196.AH.01.01. Year 2014.

6

January 29, 2014

The MoCI issued Decision Letter No. 42 Year 2014, granting Telkomsel the license to provide:
(1)  Mobile telecommunication services with radio frequency bandwidth in the 900 MHz and 1800 MHz 

bands; 

(2)  Mobile telecommunication services IMT-2000 with radio frequency bandwidth in the 2.1 GHz bands 

(3G); and

(3)  Basic telecommunication services.
These license replaced Decision letter No. 101/KEP/M.KOMINFO/10/2006 dated October 11, 2006.

7

January 30, 2014

The ITRB of Telkomsel, in its letter No. 118/KOMINFO/DJPPI/PI.02.04/01/2014, decided to implement 
the	new	interconnection	tariffs	effective	from	February	2014	until	December	2016,	subject	to	evaluation	
on an annual basis.

8

February 20, 2014

Infomedia made a drawdown from the credit facility from Bank UOB amounting to Rp70 billion.

The events above are expected to improve the Company’s performance in the future without posing a 

material risk to the Company. For a complete discussion regarding subsequent events after the reporting 

date, see Note 47 to our Consolidated Financial Statements.

4.  Subsequent Events after the Accountant’s Report Date

We are not aware of any subsequent events occurred after the accountant’s report date until the issuance 

date of this Annual Report.

 
134
134

2013 Annual Report
2013 Annual Report
PT Telekomunikasi Indonesia, Tbk
PT Telekomunikasi Indonesia, Tbk

Highlights
Highlights

Preface
Preface

Management 
Management 
Report
Report

Business 
Business 
Overview
Overview

Management’s 
Management’s 
Discussion & Analysis 
Discussion & Analysis 

Corporate 
Governance

136
Concept and Foundation

137
Telkom’s GCG Framework and 
Performance

172
Committees Under Board of 
Director 

185
Administrative Sanctions

175
Corporate Secretary/Investor 
Relations (“IR”)

141
Corporate Governance 
Structure

178
Internal Audit Unit

145
Board of Commissioners

180
Internal Control System 

149
Board of Directors

181
Independent Auditor

185
Public Access to Information

186
Code of Ethics and Corporate 
Culture

189
Whistleblowing System 

192
GCG Implementation 
Consistency

158
Committees Under the Board 
of Commissioners 

182
Risk Management

197
GCG Evaluation 

183
Legal Proceeding and Lawsuits 
Involving the Company 

Corporate
Corporate
Governance
Governance

Social & 
Social & 
Environmental 
Environmental 
Responsibility
Responsibility

Company 
Company 
Profile
Profile

Additional 
Additional 
Information 
Information 
(For ADR 
(For ADR 
Shareholders)
Shareholders)

Appendices
Appendices

2013 Annual Report
2013 Annual Report
PT Telekomunikasi Indonesia, Tbk
PT Telekomunikasi Indonesia, Tbk

135
135

136

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Concept and Foundation

We have a commitment to become a learning organization, by turning its 
organization into a knowledge based enterprise through competences 
development in line with the company’s business needs in order to establish 
center of excellent human capital in TIMES industry which can support business 
performance and new culture implementation. Competent employees will create 
business through blended-learning process, engaging resources in learning 
process to participant to create a learning organization. We will be able to 
respond the changes and to seize the opportunities provided by the changes 
and capitalizing it to further build the company’s capacity and values in order 
to achieve long term objectives and sustainability. It is none other than a true 
embodiment of GCG which lead to our sustainable growth and future existence. 

(GCG in the context of organizational learning perspective)

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

137

The year 2013 saw 
the strengthening of 
corporate governance 
in the entire group 
with the objective 
of making the GCG 
principles adhered 
and aligned with 
business demand and 
the dynamic of the 
industry, to which we 
cope by transforming 
our business portfolio 
and organization.

The commitment to implement 

GCG	in	organization	reflect	the	

faith that GCG is a key element for 

the successful achievement of an 

effective,	efficient	and	sustainable	

business performance needed 

to win the competition, and thus 

ensures that the company could 

properly	fulfill	its	obligations	

to its shareholders, customers, 

employees, business partners, 

the general public, and other 

company’s stakeholders.

As our shares are listed and traded 

at the BEI as well as NYSE, not 

only is the implementation of GCG 

shall conform to stipulations set 

out in the Law for Limited Liability 

Company and the Indonesian Code 

of GCG as published by National 

Committee on Governance Policies 

("KNKG") in Indonesia, but the 

effective	practice	of	GCG	shall	

also conform to the provisions 

of Sarbanes Oxley Act of 2002 

("SOA") and other applicable rules 

of the US SEC.

There are several provisions of 

the issuance and signing of a Pact 

SOA that apply to us, in particular, 

of	Integrity,	proofing	their	full	

those under: (i) SOA Section 404 

commitment to the implementation 

that require our management to 

of GCG.

be responsible for the creation and 

maintenance of adequate internal 

The year 2013 was a year of 

control	over	financial	reporting	

strengthening of GCG throughout 

(“ICOFR”) to ensure the reliability 

the group with the objective of 

of	our	financial	statements	and	that	

ensuring that GCG implementation 

they are prepared according to the 

is always aligned with the growing 

applicable accounting standards 

demands in today’s business and 

under Indonesia's Statements of 

industry, to which we responded 

Financial Accounting Standards 

by transforming our business 

and/or the IFRS; and (ii) those 

portfolio and organization. The 

under SOA section 302 that require 

strengthening of our GCG was 

our management to be responsible 

built and the implementation of 

for formulating, maintaining and 

which is developed throughout 

evaluating	the	effectiveness	

the group towards the creation of 

of our disclosure procedures 

ethical business practices (GCG 

and controls to ensure that 

as ethics), integrity, proving that 

information disclosed in reports is 

GCG principles are inseparable part 

in compliance with the Exchange 

of day-to-day activities, focusing 

Act and is recorded, processed, 

on human and system. Through 

summarized and reported within 

the implementation of GCG, we 

the period provided and then 

strive to create a phase in which 

accumulated and communicated 

the company has been managed 

to our management, including the 

well (good-governed company 

President Director and Director 

- GGC). At this stage, we are not 

of Finance, so that they can take 

only able to manage risk well, but 

decisions related to required 

also has the ability to respond 

disclosures. 

to various changes, and seizing 

the opportunities presented by 

In regards the independence 

these changes to improve the 

of audit, we are in comply with 

capacity and the value of the 

provisions issued by the OJK 

company, so as to support the 

and the US SEC concerning the 

achievement of company long-

independence of Audit Committee 

term objectives and sustainability. 

members.

(GCG in the perspective of learning 

In line with the transformation 

of our business portfolios into 

TIMES businesses managed by us, 

the implementation of GCG has 

been further strengthened and 

organization).

TELKOM’S GCG 
FRAMEWORK AND 
PERFORMANCE

developed within a group GCG 

Our commitment to implement 

framework. The commitment to 

GCG is realized through the policies 

create group GCG begins with 

on the implementation of GCG 

strengthening the commitment 

and is stipulated in BoD Decree 

from our BoC and BoD, through 

No.29/2007 and strengthened 

138

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

by the Guidance for Group 

ensuring that every transaction, 

internal control and supervision, 

GCGNo.602/2011. This framework 

whether internal or external, is 

leadership, management of duties 

integrates certain management 

conducted in an ethical manner 

and responsibilities, empowerment 

systems as requirement or integral 

and in accordance with good 

of management and employee 

part of GCG implementation, 

corporate governance practices. 

competences, performance 

aiming to provide assurance for 

The various systems involved 

evaluation, and award and 

the	effective	implementation	

include: business ethics, policies 

recognition.

of GCG up to operational level, 

and procedures, risk management, 

Road Map GCG

Investors

Vision & 
Mission

Shareholders 
BoC
BoD
Committee
Corporate Secretary

I

n

t

e

F

i

n

a

n

r

n

a

l

c

i

a

l

a

n

C

d

o

External 
Transactions

E

x

t

e

m

m

u

r

n

a

l

n

i
t

y

A

u

d

i
t

G overn m ent and regulator
m unication & Disclosure

C o m

Internal 
Transactions

Business 
Ethics

Policy & 
Procedures

Risk 
Management

Internal Control & 
Supervision

Effective	
Leadership

Clarity of 
Tasks and 
Responsibilities

Management 
Capability 
and Employee 
Competence

Effective	
Performance 
Evaluation

Reward and 
Acknowledgement

Measurement and Accountability

Bussines Players and Business Community

A. Road Map & Good 

Corporate Governance 
Strengthening Initiatives 
Over time, we continuously 

mutually supporting each 

of the company's performance 

other towards the company’s 

in a sustainable manner.

sustainable business growth. We 

realize the need to anticipate 

Our GCG implementation 

refines	and	strengthen	our	GCG	

the dynamics of business, 

has gained recognition from 

implementation, especially 

through new initiatives of 

integrating the management of 

governance risk and compliance 

(“GRC”) by managing 

business performance, GCG, 

risk management, legal 

compliance, and corporate 

social responsibility, which 

therefore a number of GCG 

external assessors and from the 

initiatives will be continuously 

perceptions of investors, and 

explored and are designed to 

we continually strive to improve 

ensure the sustainability of the 

the policy and infrastructure of 

organization as we believe that 

GCG support system through 

rather than an impediment, 

new initiatives to strengthen 

GCG is actually capable of 

governance, which we grouped 

supporting a sustainable growth 

into three main pillars include:

 
 
 
 
Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

139

1.  Strengthening of 

Governance Structure 
Develop governance 

initiatives to strengthen 

effective	communication	

and relationships between 

the elements of the 

corporate structure to avoid 

potential agency problems 

and	to	create	an	effective	

chemistry between these 

elements by monitoring 

checks and balances 

and to ensure that it is 

characterized by the speed 

and accuracy of decision 

making, through: evaluation 

and improvement of BoD/

BoC/Audit Committee 

Charter, empowerment of 

committees, implementation 

of ”six-eyes principles” 

to ensure accountability 

of business initiatives, 

internal	control	over	financial	

reporting, strengthening 

leadership systems, and 

implementation of notarial 

others. 

proxy, and others.

3.  Strengthening of Culture 

2.  Strengthening of 

Governance Process 
Develop governance 

initiatives to strengthen 

the	effective	and	efficient	

governance of company 

management, through: 

implementation of 

Enterprise Risk Management, 

implementation of Pact 

of Integrity within the 

scope of business group, 

strengthening IT governance, 

remediation of internal 

control and particularly of 

Instill strong values through 

the implementation of 

our corporate culture and 

business ethics as our capital 

in doing business and having 

an honorable workforce 

with morals and integrity, 

through implementation of 

segregation of duty (“SOD”) 

in business processes, 

leadership role modeling, 

ensuring business ethics 

and prudent practices, 

strengthening our corporate 

values, and others. 

Organizational Sustainable Chart

BUSINESS 
PERFORMANCE

GOVERNANCE

BoD 
Charter

BoC 
Charter

Audit 
Charter

Audit 
Independen

STRUCTURE GOVERNANCE

Executive 
Committee

Six Eyes 
Principle

Notarial 
Proxy

Audit 
Committee 
& KEMPR

ERM

PMS

IT 
Governance

Internal 
Control & 
CSA

Early 
Warning

Regularization 
Memorandum &
Discrepancies 
Report

Anti Fraud 
Program

whistleblowing 
System

RISK

PROCESS GOVERNANCE

COMPLIANCE

CORPORATE
SOCIAL
RESPONBILITY

GCG

SOD

Integrity 
Pact

Job 
Manual

Policy & 
Procedures

Leadership 
System

Competencies 
Development

Reward & 
Consequences

Legal & 
Compliance

Prudential

Communication

CULTURE

Role 
Modeling

Business 
Ethics

Core 
Values

ORGANIZATIONAL BELIEFS

KEMPR 
ERM 
PMS 

: Planning and Risk Evaluation and Monitoring Committee
: Enterprise Risk Management
: Performance Management System

CSA 
SOD 

: Control Self-Assessment
: Segregation of Duties

140

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Following is the road map of the implementation and reinforcement of GCG from 2003-2015:

2003 – 2009
-  Strengthening of GCG, Business 

implementation of ”six eyes 

principle” in business initiation 

2013
-  Strengthening of governance 

Ethics, Distinct Job Manual 

process. 

("DJM") management, evaluation 

of policies and procedures, 

human resources competences 

2010
-  Strengthening of governance 

structure through the 

development, implementation 

of GCG which involve business 

group, by establishing Board 

development, leadership 

structure through policies in 

of Executive to prepare the 

development, strengthening of 

notarial deeds and strengthening 

Company’s capability in taking 

independent audit, and others, in 

of The Telkom Way corporate 

strategic steps in managing 

support of compliance with SOA 

culture.

portfolio, which was supported 

section 404 and section 302.

-  Strengthening of governance 

by a more suitable parenting 

-  Implementation of integrated 

processes through risk 

mechanism for business 

audit	(financial	audit	integrated	

management as a culture. 

ecosystem demand. 

with ICOFR audit).

-  Strengthening of IT governance. 

-  Evaluation and mapping of 

2011
-  Strengthening of governance 

-  Continuing to strengthening 

of governance processes 

to ensure harmonization of 

policies, business processes and 

structure through initiatives in 

business process and business 

operational processes.

developing Telkom Group GCG 

transformation and organization 

-  Strengthening of governance 

by establishing Telkom Group 

transformation to “New Telkom” 

structure involving: strengthening 

GCG Manual as regulated in 

in accordance with the Company 

of BoC/BoD/Audit Committee 

Company Policy No.PD.602/2011.

Office	Organization	Policy	of	

Charter, revitalization of executive 

-  Strengthening of governance 

Telkom Group No.202.11/2013.

committees, development of 

processes	to	ensure	effective	risk	

Enterprise Risk Management 

management and compliance 

("ERM"), development of early 

functions at the Company.

warning reports, implementation 

of anti-fraud programs. 

-  Strengthening of governance 

2012
-  Strengthening of governance 

2014
-  Strengthening of governance 

structure through the 

implementationof GCG of 

organization with a character 

processes by ensuring the 

structure through empowerment 

of a holding company, which 

existence of formal policies in all 

of Telkom Group GCG, 

processes to ensure responsibility 

development of GCG 

include the subsidiaries, through 

the implementation of Board of 

and accountability.

implementation checklist and 

Executive mechanism and its 

-  Strengthening of governance 

GCG self-assessment manual for 

refinement.	

structure through management 

subsidiaries, and establishment 

-  Strengthening of governance 

initiatives, among others: 

of Directors of subsidiaries 

processes through disciplined 

implementation of regularization 

as members of Telkom Group 

implementation of ISO 

memorandum, discrepancy 

Executive Board and Vice 

certification-based	processes	in	

reporting, and strengthening of 

President Telkom according to 

the ”New Telkom”. 

whistleblowing system. 

the duties and responsibilities 

-  Strengthening of governance 

as Group Head Telkom Group, 

processes to realize risk 

as regulated in Company 

2015
-  Strengthening of governance 

management as a necessity in 

Office	Organization	Policy	

structure through the 

each process and a discipline risk 

No.PD.202/2012.

implementation of GCG 

implementation.

-  Strengthening of governance 

assessment of subsidiaries.

-  Strengthening of governance 

processes to ensure 

-  Strengthening of governance 

structure through policies 

harmonization of business 

processes to ensure ISO 

of Pact of Integrity and the 

processes with business and 

certification/surveillance.

organization transformation. 

 
Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

141

CORPORATE GOVERNANCE 
STRUCTURE

assure the supervision on the 

implementation of GCG was 

conducted independently and 

In enhancing our GCG practices, 

comprehensively to reach the 

we aim to improve both the 

target	of	efficiency	throughout	

structure and the implementation 

the company, as well as 

process and ensure that the 

principles of transparency, 

accountability, responsibility, 

independence and fairness 

are applied at each level of 

the company. This is aimed at 

mitigating	the	risk	of	conflict	

of interest in the execution 

of the duties, functions and 

responsibilities of our BoC, BoD, 

management and employees. 

Internally, the structure and the 

safeguarding the company’s 

integrity before the authorities 

and public in general.

A.  General Meeting of 

Shareholders (“GMS”)
Subject to our Articles 

of Association, the GMS, 

comprising the Annual GMS 

(“AGMS”) and Extraordinary 

GMS (“EGMS”) constitute 

our highest governance 

body and are the primary 

forums through which 

procedure of GCG implementation 

shareholders exercise their 

is stipulated in the BoD Decree 

on Guidance of GCG Management 

No.29/2007 and No.602/2011, 

which sets out an integrated 

operational framework to 

ensure that every transaction, 

both internal and external, is 

conducted in accordance with 

the code of conduct or the 

best GCG practices. Every year 

we	evaluate	the	effectiveness	

of our implementation of this 

policy. In the same time, we also 

rights and authority over the 

management of our company. 

The AGMS must be held once 

a year, while an EGMS may 

be convened at any time, as 

needed.

1.  Telkom Shareholders

There are 2 (two) classes of 

shares in Telkom, namely 1 

Series A Dwiwarna Shares 

(as controlling shareholder) 

and 97.100.853.599 Series 

B Shares. For more detail 

Our GCG 

implementation has 

gained recognition 

by external 

assessors as well as 

investors’perceptions, 

and we strive to 

improve the policies 

and infrastructure 

in support of GCG 

through new initiatives 

in strengthening our 

corporate governance, 

which falls into three 

main pillars, namely: 

Strengthening 

Governance Structures, 

Strengthening 

Governance Processes, 

Strengthening Culture.

142

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

about our shareholder 

benefits	of	members	of	

its	influence	over	management	

composition diagram, see 

the BoC and BoD;

in voting sessions or on other 

Company	Profile	–	Stock	

-  evaluating the 

matters. The Government has 

Overview – Shareholder 

Company’s performance 

exclusive rights to approve 

Composition.

during the year under 

mergers, acquisitions and 

2.  Shareholders Rights & 

review;

divestment, or to liquidate our 

Responsibility
At the AGMS and EGMS, 

shareholders are entitled 

to equal treatment and 

standing, particularly in 

expressing their opinions 

and contributing to the 

-  deciding on the use of 

Company based on decisions of 

the	Company’s	profits,	

the AGMS or EGMS. 

including dividends; and

-  amendments to the 

The mechanism for exercising 

Articles of Association. 

voting rights by shareholders 

The AGMS also has the 

during an AGMS or EGMS 

authority to approve the 

provides for shareholders to 

process of taking important 

Financial Statement and 

exercise their right to vote either 

and strategic decisions in 

Annual Report.

in person or through their legal 

relation to:

proxy.

- 

the election and 

The Government of Indonesia, as 

termination of the BoC 

our controlling shareholder and 

In 2013 we held the AGMS on 

and the BoD;

holder of the Dwiwarna Series A 

19 April 2013 with agenda & 

-  setting the amount 

shares, is required to be aware of 

resolutions as follow:

of remuneration and 

its responsibility when exercising 

Agenda

Agenda 1

Approve the Company’s Annual Report as presented by the Board of Directors, on the Company’s 
condition and operation for the 2012 Financial Year including the Board of Commissioners’ 
Supervision Duty Report for the 2012 Financial Year.

AGM'S Decisions

Agenda 2

1.  Ratify: 

a.  The Company’s Consolidated Financial Statements for the 2012 Financial Year audited by 

the	Public	Accounting	Firm	Purwantono,	Suherman	&	Surja	(a	member	firm	of	Ernst	&	Young	
Global Limited) according to its report No.RPC-3302/PSS/2013 dated February 28, 2013 with 
unqualified	opinion.

b.  Partnership and Community Development Annual Report for the 2012 Financial Year in 
conformity with Ministry of State Owned Enterprises Regulation with comprehensive 
accounting bases besides Indonesian Financial Accounting Standards, audited by the Public 
Accounting	Firm	Purwantono,	Suherman	&	Surja	(a	member	firm	of	Ernst	&	Young	Global	
Limited)	according	to	its	report	No.RPC-3319/PSS/2013	dated	March	11,	2013	with	unqualified	
opinion.

2.  Consequently, by the approval of the Company’s Annual Report and Consolidated Financial 
Statements) for the 2012 Financial Year and Annual Report on Partnership and Community 
Development Program for the 2012 Financial Year, the AGMS hereby gives a full acquittal and 
discharge (volledig acquit et decharge) to all members of the Board of Directors and Board 
of Commissioners (including all of the Board of Directors and the Board of Commissioners 
who	quit/ended	his	term	of	office	at	the	closing	AGMS	held	in	2012)	for	their	management	
and supervision and for their management and supervision of Partnership and Community 
Development	Program	performed	during	the	2012	Financial	Year,	to	the	extent	are	reflected	in	
the Company’s Annual Report, Consolidated Financial Statements for 2012 Financial Year and 
Annual Report of Partnership and Community Development for the 2012 Financial Year above 
and the actions do not contradict the prevailing laws and regulations.

 
 
Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

143

Agenda

AGM'S Decisions

Agenda 3

1.	 Approve	the	appropriation	of	the	Company’s	net	profit	for	the	2012	Financial	Year	in	the	amount	

of Rp12,850,149,714,095,- which will be distributed as follows:

a.	 Cash	dividend	55%	of	the	net	profit	or	in	the	amount	of	Rp7,067,582,342,752,-	or	at	least	of	

Rp369.082 per share based on the number of shares issued (not including the shares bought 
back by the Company) as of the Meeting date;

b.	 Special	cash	dividend	10%	of	the	net	profit	or	in	the	amount	of	Rp1,285,014,971,410,-	or	at	

least of Rp67.016 per share based on the number of shares issued (not including the shares 
bought back by the Company) as of the Meeting date;

c.  Recorded as Retained Earning in the amount of Rp4,497,552,399,933,- which will be used for 

the Company’s development.

2.  Approve that the distribution of dividends for the 2012 Financial Year will be conducted with the 

following conditions:

a.  those who are entitled to receive Dividends are shareholders whose names are recorded in 
the Company’s Register of Shareholders on June 3, 2013 at 16:00 hours Western Indonesia 
Standard Time;

b.  the Cash Dividend and Special Cash Dividend shall be paid in one lump sum on June 18, 2013.

3.  The Board of Directors shall be authorized to regulate further the procedure of Dividend 
distribution and to announce the same with due observance of the prevailing laws and 
regulations.

4.  Approve the amount of Partnership and Community Development Fund for the 2013 Financial 

Year as follows:

a.	 Partnership	Program	of	0.0%	of	the	Company’s	net	profit	for	the	2012	Financial	Year.

b.  Community Development Program of Rp87,907,879,618,- equal to 0.68% of the Company’s 

net	profit	for	the	2012	Financial	Year.

Agenda 4

Delegate authority and authorize the Board of Commissioners with the prior approval of the 
holders of shares of Series A Dwiwarna to determine the amount of bonus given to members of the 
Board of Directors and the Board of Commissioners for the 2012 Financial Year as well as salary/
honorarium,	allowances	and	benefits,	and	other	benefits	for	members	of	the	Board	of	Directors	and	
Board of Commissioners for the 2013 Financial Year.

Agenda 5

1.  Approve the reappointment of Public Accounting Firm Purwantono, Suherman & Surja (a 

member	firm	of	Ernst	&	Young	Global	Limited)	to	conduct	an	integrated	audit	of	the	Company	
for the 2013 Financial Year which audit will consist of the audit of the Consolidated Financial 
Statements of the Company and audit of the Internal Control over Financial Reporting for the 
2013 Financial Year.

2.  Approve the reappointment of the Public Accounting Firm Purwantono, Suherman & Surja (a 
member	firm	of	Ernst	&	Young	Global	Limited)	to	conduct	an	audit	the	appropriation	of	funds	
for the Partnership and Community Development Program for the 2013 Financial Year.

3.  Grants authority to the Board of Commissioners to determine an appropriate audit fee and 

other terms and conditions of appointment of the relevant Public Accounting Firm.

4.  Grants authority to the Board of Commissioners to appoint an alternate Public Accounting Firm 
as well as to determine the terms and conditions of its appointment; in the event the appointed 
Public Accounting Firm cannot perform or continue its engagement, including audit fee.

 
144

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Agenda

AGM'S Decisions

Agenda 6

1.  To Approve the changes to the Company’s plan for the use of treasury stock as result of the 

Share Buyback I through IV, subject to the provisions of Bapepam-LK No.XI.B.2 about Buyback 
Shares Issued by Public Listed Company, to include a way as the following:

a.  Market placement
b.  Cancellation;
c.  Employee/ Management Stock Option Plan or Employee/ Management Stock Purchase Plan;
d.  Equity conversion;
e.  Funding.

2.  The Board of Directors, in the implementation of the use/transfer of treasury stock from Share 
Buyback Phase I, II, III and IV, must take into account the provisions of prevailing laws and 
regulations, and obtain prior approval from the Board of Commissioners and reported the use/
transfer of the treasury stock to the Annual General Meeting of Shareholders;

3.  The Board of Commissioners before giving approval must obtain prior approval from the holders 

of shares of Series A Dwiwarna.

Agenda 7

1.  Changing the nomenclature of Directors positions as follows:

a.  Director Information Technology Solution and Strategic Portfolio became Director;
b.  Director Enterprise & Wholesale became Director;
c.  Director Compliance & Risk Management became Director;
d.	 Director	Human	Capital	&	General	Affair	became	Director;
e.  Director Network & Solution became Director;
f.  Director Consumer became Director.

2.  The composition of the Board of Directors who have been appointed in the AGMS dated May 11, 

2012 are as follows:

a.  Mr. Arief Yahya as President Director
b.  Mr. Honesti Basyir as Director of Finance;
c  Mr. Indra Utoyo as Director;
d.  Mr. Muhammad Awaluddin as Director;
e.  Mr. Ririek Adriansyah as Director;
f.  Mr. Priyantono Rudito as Director; 
g.  Mr. Rizkan Chandra as Director;
h.  Mr. Sukardi Silalahi as Director.

3.  Segregation of duties and authority for each member of the Board of Directors along with 

the nomenclature for each member of the Board of Directors outside President Director and 
Director of Finance are subsequently regulated by the Board of Directors.

Agenda 8

a.  To ratify the application of Regulation of Minister of State Owned Enterprises State Number: 

PER-12/MBU/2012 dated August 24, 2012 on Supporting Body of the Board of Commissioners 
in State-Owned Enterprise, as one of references for the arrangement of supporting body of the 
Company’s Board of Commissioners.

b.  To delegate authority to the holders of shares Series A Dwiwarna necessary to invoke 

the exception to the Company for the Regulation of Minister of State Owned Enterprises 
State Number: PER-12/MBU/2012 dated August 24, 2012 on Supporting Body of the Board 
of Commissioners in State-Owned Enterprise in accordance with the prevailing laws and 
regulations	in	Indonesia,	including	but	not	limited	to,	the	laws	and	regulations	in	the	field	of	
capital market and labors.

Agenda 9

1.  Approve the Amendment to certain provisions of the Company’s Articles of Association, as 

follows:

a.  Article 4, paragraph 1 and paragraph 2 of the capital structure in connection with the stock 
split	of	the	Company	of	the	original	Rp250,-	(two	hundred	and	fifty	rupiah)	to	Rp50,-	(fifty	
rupiah) per share and the subsequent delegation of authority to the Board of Directors with 
the prior approval of the Board of Commissioners on the execution the Company's stock 
split.

b.  Article 22 paragraph 1 letter f, by removing the Partnership and Community Development 

Program from the Company’s Work Plan and Budget;

both amendments are in accordance with Articles of Association Amendments Matrix that have 
been distributed to the Shareholders of the Company.

2.  Grants authority to the Board of Directors of the Company with the right of substitution to 
restate the resolutions of this Meeting in a notarial deed, and further to submit a request of 
approval and to notify the changes in Articles of Association of the Company to the Ministry of 
Law and Human Rights of the Republic of Indonesia, and to register it in Company Register and 
announce it in the Supplement to the State Gazette, in accordance with the prevailing laws and 
regulations.

 
Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

145

Agenda

AGM'S Decisions

Agenda 10 1.  Approved the appointment of Mr. Gatot Trihargo as Commissioner of the Company with a term 

commencing	from	the	closing	of	this	Meeting	and	ending	at	the	close	of	the	fifth	AGMS	after	his	
appointment which will be held in 2018;

2.  Therefore the complete composition of the member of the Board of Commissioners are as 

follows:

a.	 Mr.	Jusman	Syafii	Djamal	as	President	Commissioner;
b.  Mr. Parikesit Suprapto as Commissioner;
c.  Mr. Hadiyanto as Commissioner;
d.  Mr. Virano Gazi Nasution as Independent Commissioner;
e.  Mr. Johnny Swandi Sjam as Independent Commissioner;
f.  Mr. Gatot Trihargo as Commissioner.

	 with	terms	of	office	effective	up	to	the	closing	of	the	Company’s	AGMS	which	will	be	held	in	

2017,	except	for	Mr.	Jusman	Syafii	Djamal	and	Mr.	Johnny	Swandi	Sjam	up	to	the	closing	of	the	
Company’s AGMS which will be held in 2015; while Mr. Gatot Trihargo up to the closing of the 
Company’s AGMS which will be held in 2018.

4.  Grants authority to the Board of Directors of the Company with substitution rights to restate 
the resolutions of this Meeting in a notarial deed and further notify the changes in Articles 
of Association of the Company to the Minister of Law and Human Rights of the Republic of 
Indonesia and other necessary actions in accordance with the prevailing laws and regulations.

All of the notes to the AGMS have been addressed 

Commissioners is not authorized to run 

properly in 2013.
B.  Board of Commissioners

and manage the company, except in 

situations where all members of the Board 

The Board of Commissioners (“BoC”) is the 

of Directors are suspended for a certain 

company’s organ that supervises and advises the 

reason.

company’s management run by its Directors’. The 

-  To give advice and opinions to the AGMS 

BoC is collectively responsible to shareholders. 

regarding	annual	financial	reporting,	

BoC members are appointed and dismissed by 

development plan, the appointment of a 

shareholders	through	a	 GMS.	The	term	of	office	

public	accounting	firm	as	the	 company’s	

for each member of Board of Commissioners is 

auditor and on other important strategic 

5	(five)	years	from	the	 date	of	his/her	election,	

issues related to the company's corporate 

unless	the	date	of	expiration	of	the	term	 of	office	

actions.

falls on a day other than a workday, in which case 

-  To evaluate the company’s work plan and 

such	term	of	office	shall	expire	on	the	following	

budget, to keep up with progresses made 

workday.

within the company, and to coordinate 

with the Board of Directors when there are 

1.  Authorities and Responsibilities of the Board 

indications that the company is in trouble, 

of Commissioners
-  To supervise the Company’s management 

thus allowing the Directors to immediately 

inform the shareholders immediately and 

performed by Board of Directors, including 

to recommend the necessary corrective 

in corporate planning and development, 

measures.

operations and budgeting, and compliance 

-  To ensure that the corporate governance 

with the company’s Articles of Association 

program has been implemented and 

as well as in the implementation of GMS’s 

maintained in accordance with prevailing 

mandate and decisions. The Board of 

rules and regulations.

 
146

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

2.  BoC Composition

Brief	profiles	of	members	of	the	Board	are 	

Board of Commissioners has 6 (six) members, 

available on page 238-239 of this Annual 

consisting of a President Commissioner as the 

Report.

board	chair,	and	five	(5)	Commissioners, 	two	

of whom are Independent Commissioners.

3.  Independence of BoC and Independent 

From January 1, 2013 through April, 19, 

2013, the composition of the Board of 

Commissioners of Telkom comprised:

1)	 Jusman	Syafii	Djamal,	President	

Commissioner.

2)  Hadiyanto, Commissioner.

Commissioners
Membership of our BoC has complied with 

prevailing legislations and capital market 

regulations regarding independence of BoC 

membership and number of Independent 

Commissioners in order to maintain 

independence in BoC’s supervisory roles and 

3)  Parikesit Suprapto, Commissioner.

to ensure the implementation of the process 

4)  Johnny Swandi Sjam, Independent 

of checks and balances. None of our BoC 

Commissioner.

members is related by marriage or by blood 

5)  Virano Gazi Nasution, Independent 

to each other up to the third degree, both in 

Commissioner.

On April 19, 2013, AGMS approved 

a straight line or lines to the side. We have 2 

(two) Independent Commissioners, or 33% of 

the total members of the Board. This number 

changes to the composition of its Board of 

has also exceeded the 30% minimum limit set 

Commissioners. Thus, as of April 19, 2013, the 

for independent commissioners set by the 

new composition of Board of Commissioners 

Indonesia Stock Exchange. The primary task 

comprised:

of independent commissioners in addition 

1)	 Jusman	Syafii	Djamal,	President	

oversight is to represent the interests of 

Commissioner.

minority shareholders.

2)  Hadiyanto, Commissioner.

3)  Parikesit Suprapto, Commissioner.

4)  Johnny Swandi Sjam, Independent 

Commissioner.

4.  Procedure of Determination of BoC 

Remuneration
Each member of the Board of Commissioners 

5)  Virano Gazi Nasution, Independent 

is entitled to monthly remuneration and 

Commissioner.

6)   Gatot Trihargo, Commissioner

benefits.	They	are	also	 entitled	to	bonuses	

based on the Company’s performance and 

Each member of the Board of Commissioners also holds related assignments and activities in 

committees under the BoC as follows:

Commissioner

Related Assignment and Activities

Jusman	Syafii	Djamal	

Apart from holding the position of President Commissioner, he is also the 

(President Commissioner)

Chairman of the Nomination and Remuneration Committee.

Johnny Swandi Sjam 

Also serves as the Chairman of the Audit Committee, member of the 

(Independent 

Commissioner)

Virano Gazi Nasution

(Independent 

Commissioner)

Hadiyanto 

Evaluation and Monitoring of Planning and Risk Committee (“KEMPR”), and 

member of the Nomination and Remuneration Committee.

Also serves as a member of the Audit Committee, KEMPR and the Nomination 

and Remuneration Committee.

Also serves as a member of KEMPR and the Nomination and Remuneration 

(Commissioner)

Committee.

Parikesit Suprapto 

Also serves as the Chairman of KEMPR and member of the Audit Committee 

(Commissioner)

and the Nomination and Remuneration Committee.

Gatot Trihargo

(Commissioner)

Also serves as a member of KEMPR and the Nomination and Remuneration 

Committee.

Corporate
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Social & 
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Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

147

achievement which amount is determined by 

-  Execution of the 2013 Work Plan and 

the shareholders in GMS. Commissioners are 

also entitled to a lump sum allowance upon 

resignation (at the end of their term).

BoC Remuneration is calculated based 

on a formula set by the Nomination and 

Remuneration Committee that is also used 

for the determination of BoD salaries, and in 

percentage refers to the President Director's 

salary that has been approved by the GMS. 

Pursuant to Minister of SOE Regulation 

Budget (“RKAP”) and including the 

2013 Capex, and ratifying the draft 

for 2014 RKAP.

-  Overseas expansion to 10 countries 

(Singapore, Hong Kong-Macau, 

Timor Leste, Australia, USA, Taiwan, 

Malaysia-Brunei, SaudiArabia, 

New Zealandand Myanmar) as the 

embodiment of our vision to become 

the leading TIMES player in the 

region.

PER-07/MBU/2010. The GMS could specify 

-  Corporate action plan on 

a	different	type	of	income	and/or	 certain	

amount from that which has been set out in 

this ministerial regulation.

The procedure to determine BoC 

remuneration are as follows:

-  The BoC asks the Nomination and 

Remuneration Committee to draft a 

proposal for BoC remuneration.

PT Indonusa Telemedia, Patrakom 

and establishment of InfraCo.

-  Plan for treasury stock transfer.

-  Key Performance Indicator (“KPI”) for 

all members of the BoD based on the 

Management Contract formulated by 

the BoC and constituting part of the 

evaluation of individual members of 

the BoD by the BoC. 

-  The Nomination and Remuneration 

ii.  Provide response on periodic reports 

Committee asks an independent party to 

submitted by the Directors. Provide 

develop a remuneration framework for 

BoC.

response on the Company's Financial 

Statements for Quarter I year 2013, 

-  The Nomination and Remuneration 

Quarter II year 2013, and Quarter III year 

Committee proposes such framework to 

2013 and forwarded such responses to 

BoC.

the Dwiwarna Shareholder.

-  The BoC then proposes remuneration for 

iii.  Perform such duties related to the 

BoC members to the GMS.

implementation of GMS:

-  The GMS determines remuneration of BoC 

-  Discuss the agenda for the Annual 

members.

GMS	for	fiscal	 year	2012.

-  Discuss the stock split plan.

For the year 2013, the total remuneration of 

-  Discuss and propose the Public 

our Commissioners is Rp18,3 billion, or each 

of Commissioner received remuneration 

amounting to Rp3,1 billion.

5.  Board of Commissioners Activity Report
a.  Implementation of Duties of BoC

In broad terms, throughout 2013, the Board 

Accountant Firm ("KAP") to perform 

the audit on Financial Statements for 

the	fiscal	year	ending	on 

December 31, 2013.

-  Discuss and propose the 

remuneration for the Board 

of Directors and the Board of 

of Commissioners has engaged in the 

Commissioners. 

following:

i.  To discuss, give opinion and advice, and 

b.  BoC Meeting

ask	for	clarification,	concerning,	among	

The BoC holds a meeting at least once a 

others, the following:

-  Changes in the organization 

structure.

month or when deemed necessary by one 

or more members of the BoC, or upon 

the written request from one or more 

-  Ratifying the RJPP/CSS for 2014-

shareholders holding at least one tenth of 

2018.

our outstanding shares.

148

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

The mechanism for decision-making in BoC meetings is based on consensus by deliberation. If 

no consensus is reached, decisions are based by majority voting of members that are present or 

represented by proxy at the meeting. If there are equal votes for and against a decision, then the 

decision shall be based on the opinion of the Chairman of the meeting. The quorum for all meetings 

of the BoC is more than half the BoC members who are present at the meeting, or represented by 

proxy to a member present at such meeting. 

In 2013, BoC met 13 (thirteen) times. BoC also held 14 joint-meetings with BoD throughout 2013.

Table of Attendance of BoC Meetings 

Name

Position

Attendance

Jusman	Syafii	Djamal

President Commissioner 

Johnny Swandi Sjam

Independent Commissioner 

Virano Gazi Nasution

Independent Commissioner 

Hadiyanto

Parikesit Suprapto

Gatot Trihargo*

* since 19 April 2013

Commissioner

Commissioner

Commissioner

13 from 13

12 from 13

13 from 13

9 from 13

13 from 13

8 from 10

Table of Attendance of BoC and BoD Joint Meetings.

Name

Position

Attendance

Jusman	Syafii	Djamal

President Commissioner 

Johnny Swandi Sjam

Independent Commissioner 

Virano Gazi Nasution

Independent Commissioner 

Hadiyanto

Commissioner

Parikesit Suprapto

Commissioner

Gatot Trihargo*

Commissioner

Arief Yahya

President Director /CEO

Muhammad Awaluddin

Director of Enterprise &Business Service

Honesti Basyir

Director of Finance

Priyantono Rudito

Director of Human Capital Management

Rizkan Chandra

Director of Network, IT & Solution

Sukardi Silalahi

Director of Consumer Service

14 from 14

14 from 14

13 from 14

12 from 14

14 from 14

11 from 11

13 from 14

11 from 14

12 from 14

11 from 14

10 from 14

14 from 14

Ririek Adriansyah

Director of Wholesale & International Service 

11 from 14

Indra Utoyo

Director of Innovation & Strategic Portfolio

13 from 14

* since 19 April 2013

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

149

6.  Competency Improvement Program for Commissioners

In 2013, we held a number of trainings to improve the competence of BoC members.

Training Program for Commissioners Improvement

Name

Program

Location

Date

Jusman	Syafii	Djamal Mobile World Congress 2013

Barcelona, Spain

February 25 – 28, 2013

Parikesit Suprapto

Mobile World Congress 2013

Barcelona, Spain

February 25 – 28, 2013

Technology Development Update 

China

 October 17 – 21, 2013

7.  Assessment on the Performance of Board of 

9.  BoC Address

Commissioners
As a general rule, the GMS performs the 

BoC's	official	address	is 

Graha Merah Putih Building, 5th Floor 

assessment on the performance of the BoC, 

Jl. Jend. Gatot Subroto Kav.52 

regarding the discharge of BoC duties and 

Jakarta 12710, Indonesia.

responsibilities in the respective year.

C.  Board of Directors

Accountability of the duties and 

1.  Structure of the Board of Directors

responsibilities of the Board of Commissioners 

The BoD are elected and dismissed by the 

for	fiscal	year	2013	will	be	carried	out	in	the	

GMS. To be elected, candidates must be 

GMS in 2014.

GCG Assessment for Board of Commissioners
We also conduct an assessment on the 

nominated by the Government as holder of 

the Dwiwarna Series A Share. The term of 

office	for	each	Telkom's	Director	is	5	(five)	

years from the date of his/her election, unless 

implementation of GCG by the BoC as an 

the	date	of	expiration	of	the	term	 of	office	

organ of GCG. The GCG assessment process 

falls on a day other than a workday, in which 

is performed by the IICG, an independent 

case	such	term	 of	office	shall	expire	on	the	

agency that perform a CGPI rating on Telkom. 

following workday. Shareholders, through 

There are eleven aspects being assessed 

an AGMS or an EGMS, have the right to 

in the implementation of GCG towards an 

discharge a Director at any time before the 

ethical, honorable, fair and accountable 

expiration	of	his/her	term	 of	office.

business, namely the aspects of commitment, 

transparency, accountability, responsibility, 

On April 19, 2013, AGM has approved 

independence, fairness, competence, 

the changes of the Board of Directors 

leadership, strategy, policies, and knowledge 

compositionas follow:

management. 

1.  Arief Yahya, President Director (CEO)

2.  Honesti Basyir, Finance Director (CFO)

In this GCG assessment, we received the 

3.  Indra Utoyo, Director

rating of “Indonesia's Most Trusted Company”.

4.  Priyantono Rudito, Director

8.  BoC Secretary

5.  Sukardi Silalahi, Director

6.  RizkanChandra, Director

BoC is assisted by a Secretary of the BoC for 

7.  Muhammad Awaluddin, Director

ensuring that in performing their tasks, has 

8.  Ririek Adriansyah, Director.

complied with Telkom’s Articles of Association 

and applicable legislations.

 
150

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Furthermore, based on the AGM resolution, 

Telkom Group’s business portfolio and 

the division of tasks and responsibilities 

risk management as well as interfacing 

for each member of the Board of Directors, 

with external constituent.

along with the nomenclature for each 

-  To control the strategic planning 

member of the Board of Directors, aside the 

function within the Telkom Group and 

President Director and Financial Director, is 

determined based on the BOD’s decision. 

to direct businesses development by 

focusing on new businesses portfolio.

That BOD’s decision was determined on June 

-  To control corporate direction in driving 

28, 2013 with the division of task, authorities 

new business, entering/developing new 

and nomenclature BOD as follows:

1.  Sukardi Silalahi as the Director of 

Consumer Service (CONS)

markets and for internationalization/

regionalization.

-  To control the management of strategic 

2.  Muhammad Awaluddin as the Director of 

aspects	and	finance,	human	capital	

Enterprise & Business Service (EBIS)

3.  Ririek Adriansyah as the Director of 

and innovation and strategic portfolio 

management on the entire businesses 

Wholesale & International Service (WINS)

portfolio of Telkom's group.

4.  Rizkan Chandra as the Director of 

- 

In charge of leadership development 

Network, IT & Solution (NITS)

program in Telkom Group, and to 

5.  Indra Utoyo as the Director of Innovation 

appoint	and	to	dismiss	certain	official	

& Strategic Portfolio (ISP)

6.  Priyantono Rudito as the Director of 

Human Capital Management (HCM)

positions, in accordance with the 

established career management 

regulations, and leadership 

development program for the entire 

2.  Scope and Main Duties of the Board of 

Telkom Group.

Directors
Pursuant to the Company's Articles of 

-  To submit reports on the Company’s 

performance as required for a public 

Association, the BoD is primarily responsible 

company on a regular basis.

for leading and managing the company's 

operations as well as controlling and 

b.  Director of Innovation & Strategic Portfolio 

managing its assets, under the supervision of 

(“ISP”)

the BoC.

-  To determine the concept and formula 

of the Company's Long-Term Plan 

The BoD also has the right to act for and on 

(corporate strategic scenario).

behalf of the company, inside or outside the 

-  To determine the governance 

Court of Law, on any matters and for any 

events, with any other parties.

policies and the mechanisms of the 

management of corporate planning 

and strategy (policies on the level of 

The main duties of each Director are as 

planning and strategy - corporate level, 

follow (according to PD.202.11/r.00/HK.200/

business level and functional level).

COP-B0400000/2013 on the Organization of 

-  To determine the strategy and the 

Telkom Group):

policy of the Telkom Group's business 

a.  President Director as CEO of Telkom 

portfolio.

Group

-  To coordinate the process of 

structuring and/or reconstruction of 

the aspects of corporate philosophy, 

which includes but is not limited to 

-  To determine the strategy, policy 

and recommendation for corporate 

action and strategic investment for 

the development of Telkom Group's 

business.

vision, mission, objectives, corporate 

-  To determine the innovation strategy in 

culture, and leadership architecture.

order to explore new sources of growth 

-  To formulate and to state the strategic 

for Telkom Group's business portfolio.

direction for the conditioning ofthe 

-  To determine the parenting strategy to 

Company’s capability in realizing 

harmonize and optimize the capability 

sustainable competitive growth across 

of the Telkom Group's business entities 

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

151

in enhancing the Company’s value.

-  To facilitate the process of formulating 

-  To determine the policy, governance, 

corporate level strategy, particularly 

and mechanisms of innovation to 

develop Telkom Group's business 

portfolio.

on aspects related to the development 

of center of excellent, organization 

behavior, corporate culture, and 

-  Determining the policy, governance, 

leadership architecture;

and mechanisms of managing the 

-  To determine the strategy and policies 

synergy of Telkom Group.

-  To carry out the advisory function 

in the process of determining the 

for human capital function, including 

but is not limited to human capital 

policy, organisation development, and 

corporate level strategy, especially on 

industrial relation;

matters related to business portfolio 

-  To determine the governance 

development.

policy, and the mechanism for the 

-	 To	ensure	the	effectiveness	of	risk	

management and planningof resources 

management in all business processes 

related to the development, utilization 

for the entire units under the ISP 

Directorate.

c.  Finance Director (“KEU”)

-  To determine the concept and the 

and management of human resource.

-  To determine the policy, governance, 

and mechanism for the development 

and interrelation of the entities/

institutions related to human 

formula of the Company’s Long-Term 

resources management, including 

Financial Planning for Telkom Group;

but is not limited to the pension fund 

-  To facilitate the process of concepting 

management institutions, employee and 

the corporate level strategy, particularly 

retire health care institutions, skill and 

the	financial	perspective	on,	but	is	not	

competence development insitution 

limited to, strategic budgeting, business 

or educational institution, and labour 

& investment, parenting strategy, 

union;

subsidiary performance, and capital 

-  To conduct the advisory role in 

management;

-	 To	determine	financial	and	logistic 	

strategy and policies, which include, 

but is not limited to Financial Policy, 

determining corporate level strategy, 

especially for matters related to Telkom 

Group’s human resources development.

Financial System Support Policy, Asset 

e.  Director of Network, IT& Solution (“NITS”)

Management & Logistic Policy, Asset 

-  Determining the business plan and 

Management & Logistic.

-  To determine the governance 

policies	and	the	financial	accounting 	

strategy in order to leverage the 

capability of company’s resources 

to develop/exploit the established 

management (accounting), accounting 

business/ services by utilizing 

management (budgeting), and 

corporate	finance	(treasury).

infrastructure, IT and solution to 

support Telkom Group business 

-  To determine the policies, governance, 

portfolio synergistically;

and mechanism of managing the 

Annual Work Plan Budget (RKAP);

-  To carry out the advisory role in 

-  Determining the policy, governance, 

and mechanism for the utilization of 

infrastructure/ network to support 

determining corporate level strategy, 

the growth of Telkom Group business 

particularly for matters related to 

Telkom	Group’s	financial	resources.

portfolio;

-  Determining the policy, governance, 

and mechanism for the utilization of IT 

d.  Director of Human Capital Management 

to support the growth of Telkom Group 

(“HCM”)

business portfolio;

-  The determine the concept and formula 

-  Determining the policy, governance, 

for Human Capital Long Term Plan and 

and mechanism for the conditioning 

Human Capital Master Plan in Group;

152

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

of excellent performance of services/ 

g.  Director of Enterprise Business Service 

solutions to support sustainable 

(“EBIS”)

competitive growth of Telkom Group;

-	 To	define	the	business	strategy	and 	

-  To manage and to control the parenting 

planning to leverage the Company's 

mechanism in accordance with the 

parenting strategy on the entire units 

under the Directorate of NITS and/ 

or other units directly involved in the 

process of managing the infrastructure 

utilization and operation;

resources capability in creating a 

competitive advantage to win the 

competition and to achieve long term 

growth of the corporate segment 

business portfolio (enterprise and 

business) of Telkom Group.

-	 Ensuring	the	effectiveness	of	risk	

-  To determine the parenting policies 

management in all business processes 

in all units under the Directorate of 

NITS.

f.  Director of Consumer Service (“CONS”)

-	 To	define	the	strategy	and	business 	

and mechanisms in order to create 

value through the optimization and 

harmonization of the interrelation 

between the parent company and 

the entities managing the corporate 

segment business (enterprise and 

planning to leverage the Company's 

business) of Telkom Group

resources capability in creating 

competitive advantage to win the 

competition and long term growth 

of the consumer segment business 

-  To determine the policy, governance, 

and mechanisms of the management of 

corporate segment marketing function 

(enterprise and business);

portfolio (consumer home services and 

-  To determine the policy, governance, 

consumer personal services) within 

Telkom Group;

and mechanisms of the management 

of the corporate segment sales and/

-  To determine the parenting policies 

or account management function 

and mechanisms in order to create 

value through the optimization and 

harmonization of the interrelation 

between the parent company and the 

(enterprise and business). 

-  Determine the policy, governance, and 

mechanism of customer relationship 

management for corporate segment 

entire entities managing the consumer 

(enterprise and business);

segment business within Telkom Group.

-	 Ensuring	the	effectiveness	of	risk	

-  To determine the policy, governance, 

management in all business processes 

and mechanisms of the management 

of the consumer segment marketing 

functions;

of the entire units under the Directorate 

of Enterprise Service.

-  To determine the policy, governance, 

h.  Director of Wholesale & International 

and mechanisms of the management 

Service (“WINS”)

of the consumer segment sales and/ or 

-	 To	define	the	strategy	and	business 	

partnership function;

planning to leverage the Company's 

-  To determine the policy, governance, 

resources capability in creating 

and mechanism of the management of 

competitive advantages to win the 

customer relationship management on 

competition and to achieve long term 

the consumer segment;

growth of the Wholesale & International 

-	 Ensuring	the	effectiveness	of	business	

segment business portfolio of Telkom 

risk management in all units under the 

Group.

Directorate of Consumer Service.

-  Determining the parenting policies 

and mechanisms in order to create 

value through the optimization and 

harmonization of the interrelation 

between the parent company and the 

entire entities managing the business 

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

153

operations for the Wholesale & 

5.  Determination of the Board of Directors’ 

International segment of Telkom Group.

-  Determining the policy, governance, 

Salary, Allowances and Facilities
The Nomination and Remuneration 

and mechanisms of the management 

Committee is responsible for formulating the 

of Wholesale & International segment 

Directors’ salaries, which is further discussed 

marketing functions;

in a joint meeting of the BoD and BoC for 

-  Determine the policy, governance, and 

approval. Following review by the Nomination 

mechanisms of the management of 

and Remuneration Committee and approval 

the Wholesale & International segment 

by the joint meeting of BoD and BoC, the 

sales and/or account management 

formula is then submitted to the AGMS for 

function. 

consideration and approval. 

-  Determining the policy, governance, 

and mechanisms of the management of 

In compliance with prevailing regulations, 

customer relationship management for 

the remuneration, allowances and facilities 

Wholesale & International segment.

for members of the BoD are reported to the 

-	 Ensuring	the	effectiveness	of	risk	

capital market authorities and the Dwiwarna 

management in all business processes 

Series A Shareholder.

of the entire units under the Directorate 

of Wholesale & International segment.

For the year 2013, the total remuneration 

3.  BoD Charter

of our Directors is Rp59,5 billion, or each of 

Director received remuneration amounting to 

In the case of activities and actions in the 

Rp7,4 billion.

management of the Company that are not 

governed by our Articles of Association or the 

6.  Board of Directors’ Meetings

provisions of the law, procedures are followed 

Meetings of the BoD are chaired by the 

that support the principle of accountability 

President Director. In the event that the 

through consensus, agreement and/or rules 

President Director is unavailable or absent 

between the members of the BoD. This 

for a reason, the meeting will be chaired by a 

charter is aimed at expediting the decision 

member of the BoD appointed in the meeting.

making process, reducing bureaucracy 

in the administration of the Company’s 

The BoD meeting may be held at any time 

management, and supporting improvements 

deemed necessary at the request of one or 

in performance. This charter also governs the 

more members of the BoD, at the request of 

working relationship between the BoD and 

the BoC or upon a written request from one 

the BoC, which is an institutional relationship 

or more shareholders representing one-tenth 

in that it is based on countable management 

or more of the total number of outstanding 

and supervisory mechanisms in accordance 

shares of Common Stock.

with the prevailing provisions.

4.  Policies on BoD Remuneration

The decisions of the BoD meeting shall be 

reached by consensus through deliberation. If 

Each Director is entitled to a remuneration 

this method fails, the decision shall be passed 

consisting of a monthly salary and other 

by voting based on the majority votes by BoD 

allowances	(including	pension	benefits).	

members cast in the meeting. A quorum is 

Directors also receive an annual bonus 

reached at a BoD meeting if more than half 

based on our business performance and 

of the members of the BoD are present or 

achievements, which amount is determined 

represented legally in the meeting. Each BoD 

by shareholders at our GMS. The bonus and 

member who is present at the meeting shall 

incentive are budgeted every year based 

be entitled to cast one vote (and one vote for 

on recommendations of the Directors and 

each other member of the BoD that he/she 

confirmation	from	the	BoC	before	being 	

represents).

considered by shareholders at an AGMS.

154

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

In 2013 BoD met 46 times.

Table of BoD Attendance

BoD

Position

Arief Yahya 

Indra Utoyo 

President Director 

Director of Innovation & Strategic Portfolio

Honesti Basyir

Director of Finance

Priyantono Rudito

Director of Human Capital Management

Sukardi Silalahi

Director of Consumer Service

Muhammad Awaluddin

Director of Enterprise Business Service

Ririek Adriansyah

Director of Wholesale & International Service

Rizkan Chandra

Director of Network, IT & Solution

Attendance

39 from 46

43 from 46

42 from 46

40 from 46

44 from 46

41 from 46

41 from 46

35 from 46

7.  Competence Enhancement Programs for Directors

Throughout 2013, members of our BoD have attended a number of training programs, workshops, 

conferences and seminars, as participant, in order to enhance their professional competences.

Table of Competence Enhancement Programs for Directors:

Name

Arief Yahya

Program

Location 

Date

CEO Roundtable Discussion - OPTUS 
SINGTEL GROUP

Melbourne, Australia

January 24-25, 2013

Mobile World Congress 2013

Barcelona

“Future Thinking and Grand Strategy 
Development”

Melbourne Business 
School, Victoria, Australia

 February 24-28, 2013

September 15-19, 2013

ABAC (APEC Business Advisory 
Meeting) Conference 2013

Ayana Resort, Bali

 October 2-5, 2013

APEC CEO Summit

BNDCC, Bali

Bandung Cloud of knowledge

Institute Teknologi 
Bandung, Bandung

 October 5-6, 2013

 October 26, 2013

US - ASEAN Meeting

Plasa Mandiri, Jakarta

 November 12, 2013

International Seminar Conference 
Learning Organization (ISCLO)

Bandung

 December 4, 2013

Indra Utoyo

Seminar Paradox Marketing

Nanyang 
Technopreneurship 
Center, Singapore

 March 28, 2013

APEC Summit 2013

Nusa Dua, Bali

 October 5-8, 2013

Executive Development for BOD, 
subject: Corporate Financial.

Kellogg , Northwestern 
University, USA

 October 21-25, 2013

Training Spirituality In Work Islam for 
Senior Leader

Hotel Grand Lembang, 
Bandung

 November 14-16, 2013

Honesti 
Basyir

MANDIRI CFO Forum

KOMPAS 100 CEO Forum

The Ritz Carlton Hotel, 
Jakarta 

Jakarta Convention 
Center, Jakarta

International Seminar Conference 
Learning Organization

Hotel Trans Studio, 
Bandung

Priyantono 
Rudito

Philip Kotler Live “ One Day Seminar” 

The Rizt Calton Hotel, 
Jakarta

 April 22, 2013

November 27, 2013

 December 4, 2013

 March 18, 2013

Program “Future Thinking and Grand 
Strategy Development”

Melbourne Business 
School, Australia

September 16-19, 2013

“International Seminar Conferent 
Learning Organization” 

Hotel Trans Studio, 
Bandung

December 4-5, 2013

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

155

Name

Sukardi 
Silalahi

Program

Location 

Date

Phillip Kotler Live One Day Seminar

The Ritz Carlton Hotel, 
Jakarta

March 18, 2013

BUMN Marketing Day

Hotel Borobudur, Jakarta

August 27, 2013

High Performance Board

Lausanne, Switzerland

October 7-10, 2013

Mark Plus Converence

The Ritz Carlton Hotel, 
Jakarta

Muhammad 
Awaluddin

BUMN Marketers Club "Transformasi 
Pegadaian"

Auditorium Pegadaian, 
Jakarta

Phillip Kotler "The World is Shaking, 
Indonesia is Standing : 8 Ways To 
Grow"

The Ritz Carlton Hotel, 
Jakarta

General lecture of MOCI chance of 
North Sumatra to become province of 
cyber

Universitas Sumatera 
Utara, Medan

Paradox Marketing Seminar

CMO Forum "Paradox Marketing"

Nanyang Technological 
University, Singapore

Menara Multimedia, 
Jakarta

December 12, 2013

February 20, 2013

March 18, 2013

March 22, 2013

March 28, 2013

April 16, 2013

BUMN Marketers Club "Leading 
Through Innovation"

BUMN Marketers Club "Brighten The 
Future"

ABAC (APEC Business Advisory 
Meeting) Conference 2013

Executive Education "Innovation For 
Growth : Strategies & Best Practice"

Plaza Mandiri, Jakarta

May 22, 2013

Perum Peruri, Jakarta

September 25, 2013

BICC, Nusa Dua Bali

October 5-9, 2013

Wharton University 
of Pennsylvania, 
Philadelphia, USA

November 11-14, 2013

Chambers of commerce seminar

Four Season, Jakarta

January 30, 2013

Low Forum of SOE

State Own Enterprise 
(SOE) Ministry, Jakarta

14th forum SOE marketers

Plaza Mandiri, Jakarta

Declaration of transparency SOE 
roadmap

State Own Enterprise 
(SOE) Ministry, Jakarta

March 18, 2013

 May 22, 2013

 May 22, 2013

Discussion of SOE position in state's 
financial

KPK Building, Jakarta

September 12, 2013

Ririek 
Adriansyah

Rizkan 
Chandra

Executive Course Managing 
Customers for Competitive Advantage

Parkville, University of 
Melbourne, Australia

June 13-14, 2013

Meeting coordination of APEC 
National committee

BNDCC-1, Bali

September 14, 2013

APEC CEO Summit Bali, 2013

BNDCC-1, Bali

CAFEO (Conference of ASEAN 
Federation Engineers Organization)

Jakarta Convention 
Center, Jakarta

October 5-7, 2013

November 11, 2013

Supply Chain Operations Referrence 
(SCOR) Training with Problem Solving

Graduate House, Carlton, 
Melbourne, Australia

November 18-20, 2013

156

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

8.  Assessment on the Performance of Board of 

namely	financial,	customer,	internal	

Directors
a.  Process for the Assessment on the 

Performance of Board of Directors

business process, and learning and growth, 

translated into three types of KPI, namely 

shared	KPI,	common	KPI,	and	specific	KPI.	

The assessment on the performance of 

Shared KPIs are the same in name, target, 

the BoD is performed by the BoC as well 

realization and achievement for all the 

as the GMS, regarding the achievement 

Directors. Common KPIs have the same 

of key performance indicator (“KPI”) of 

name	and	target,	but	specify	different	

the BoD in the discharge of its duties 

realization and achievement for each of 

and responsibilities as established by the 

the	Director.	Specific	KPIs	are	different	

Articles of Association, the achievement 

for each of the Directors and represent 

on the RKAP.

Achievement of Directors' KPIs as a 

basis for the evaluation by the BoC is 

specific	programs	as	the	primary	 duty	and	

priority for the respective Director and 

Directorate.

determined through internal processes. 

c.  Parties Performing the Assessment

The assessment process was initiated 

The internal parties performing the 

with completion of an online form 

of the achievement of Management 

assessment on the Management 

Contract of the BoD are the Performance 

Contract (“KM”) and followed by face-

Committee and the President Director. 

to-face	meeting	for	 clarification	and	the	

Overall, assessment on the performance of 

determination	of	final	performance	scores 	

the BoD is performed by the BoC through 

to be submitted to the Performance 

the GMS mechanism in accordance with 

Committee	and	President	Director	for	final	

established provisions.

decision and subsequently forwarded to 

the Board of Commissioners.

d.  GCG Assessment for Board of Directors

We also conduct an assessment on the 

In 2013, the Directors' performance was 

BoC’s as well as the BoD’s implementation 

also evaluated by a Team appointed by the 

of GCG The GCG assessment process is 

State Ministry of SOE, which assessed the 

performed by the IICG, an independent 

performance of the company on the basis 

agency that perform a CGPI rating 

of the Excellent Performance Assessment 

on Telkom. There are 11 aspects being 

Criteria ("KPKU") for SOE. The KPKU was 

assessed in the implementation of GCG 

an adaption from the Malcolm Baldrige 

towards an ethical, honourable, fair 

Criteria for Excellence ("MBCFPE"), 

according to which our criteria was 

assessed at the level of "Emerging 

and accountable business, namely the 

aspects of commitment, transparency, 

accountability, responsible, independence, 

Industry Leader". This achievement ranks 

fairness, competence, leadership, strategy, 

among the highest of the SOEs assessed, 

policies, and knowledge management.

reflecting	the	success	 of	our	earlier	efforts	

since 2000 to implement and assess its 

In the GCG assessment, we are rated as 

performance and those of its using the 

“Indonesia Most Trusted Company”.

MBCFPE criteria.

9.  Affiliated Relationship between members 

b.  Criteria Used in the Assessment on the 

of Directors and Major and/ or Controlling 

Performance of the Board of Directors.

The criteria used in the assessment on 

Shareholders.
Currently there is no family relation of 

the performance of the BoD is based 

up to the third degree either vertically or 

on the balanced scorecard method with 

horizontally or by marriage between members 

measurements on four main aspects, 

of BOC and members of BOD, and or between 

fellow members of the two boards.

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

157

Table of affiliated relationships among members of BOC, members of BOD and major or controlling 
shareholders.

Board of Commissioners

Board of Directors

Controlling 
Shareholders

Affiliation	with

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No

Name

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

Jusman	Syafii	
Djamal (President 
Commissioner)

Johnny Swandi 
Sjam (Independent 
Commissioner)

Parikesit Suprapto 
(Commissioner)

Hadiyanto 
(Commissioner)

Virano Gazi Nasution 
(Independent 
Commissioner)

Gatot Trihargo 
(Commissioner)

Arief Yahya 
(President Director)

Honesti Basyir 
(Director of Finance)

Indra Utoyo (Director 
of Innovation& 
Strategic Portfolio)

Sukardi Silalahi 
(Director of 
Consumer Service)

Muhammad 
Awaluddin (Director 
of Enterprise & 
Business Service)

Rizkan Chandra 
(Director of Network 
IT & Solution)

Priyantono Rudito 
(Director of 
Human Capital 
Management)

Ririek Adriansyah 
(Director of 
Wholesale & 
International 
Service)

15. Minister of SOEs

Note:	 X	=	There	is	no	affiliate	relationship

√ =	There	is	affiliate	relationship

	
	
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
158

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

D.  Committees under the Board of 

a.	 Audit	Committee	Profile

Commissioners
1.  Audit Committee

The Audit Committee conducts its duties 

based on the mandate of the Audit 

Committee Charter established by a Decree 

of the Board of Commissioners. The Audit 

Committee Charter is regularly evaluated 

and, if necessary, amended to ensure the 

Company's compliance to OJK and SEC 

regulations and other relevant regulations.

In December 2012, the Capital Market 

Financial Institution Supervisory Board 

(Bapepam-LK) - now the Financial Services 

Authority (“OJK”) issued the Regulation 

No.Kep-643/BL/2012 dated 7 December 2012 

on the Establishment and Implementation 

of Audit Committee Work Implementation 

replacing Regulation of Bapepam-LK No.Kep-

29/PM/2004 dated 24 September 2004 

on the same matter. The new legislation is 

intended to increase the independence, role 

and authority of the Audit Committee to 

assist the oversight function of the board of 

commissioners of a public company.

Audit Committee Charter has been updated 

in line with the new regulation and the new 

Audit Committee Charter is established with 

the Decree of the Board of Commissioners 

No.07/KEP/DK/2013 dated 22 July 2013. 

As of August 2013, we have an Audit 

Committee consisting of six members: 

two Independent Commissioners, one 

Commissioner and three independent 

external	members	who	are	not	affiliated 	

with Telkom.

In 2013, there were changes in the 

composition of the Audit Committee 

membership. As of August 2013, the 

Audit Committee consists of: (i) Johnny 

Swandi Sjam (Independent Commissioner 

- Chairman), (ii) Salam (Secretary), (iii) 

Virano Gazi Nasution (Independent 

Commissioner), (iv) Parikesit Suprapto 

(Commissioner) no voting right because 

of	his	affiliation	with	Government,	(v)	

Sahat Pardede, and (vi) Agus Yulianto. 

Salam, Sahat Pardede, and Agus Yulianto 

are independent external members who 

are	not	affiliated	 with	Telkom.	The	tenure	

of Salam as a member/Audit Committee 

secretary ended in August 2013.

The composition of the Audit 
Committee as of December 31, 2013 is 
as follow:

Membership

Name

Chairman

Johnny Swandi Sjam

Secretary

AgusYulianto

Member

Virano Gazi Nasution

Parikesit Suprapto

Sahat Pardede

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

159

Brief	profiles	of	each	member	of	the	Audit	

Agus	Yulianto	is	a	 certified	accountant	

Committee are provided below:

with experience in auditing, accountancy 

Johnny Swandi Sjam – Independent 

Commissioner
As Chairman of the Audit Committee, 

and	finance.	From	1983–1999,	he	was	

an employee of the Financial and 

Development Supervisory Board. He 

has also worked as a senior consultant 

Johnny Swandi Sjam is responsible for 

with the Jakarta Initiative Task Force 

directing, coordinating and monitoring the 

as a procurement audit specialist for 

execution of the duties of each member of 

World Bank-funded projects. Before his 

the Audit Committee.

Agus Yulianto - Member
Agus Yulianto is in charge of supervising 

and	monitoring	the	effectiveness	of	

appointment as a member of the Audit 

Committee, he worked for the Public 

Accountant Firm of HLB Hadori Sugiarto 

Adi & Rekan as Chair of the Financial 

Management Specialist Team for a 

risk	management	(particularly	financial 	

project in Aceh that was managed by 

reporting risks) implemented by our 

the World Bank and funded by the Multi 

Board of Directors, monitoring possible 

Donor Fund. He graduated with a degree 

occurrence of fraud and/or irregularities 

in Accountancy from Sekolah Tinggi 

that could potentially harm the Company, 

Akuntansi Negara Jakarta and received 

and complaint handling. 

his Master’s in Accountancy from Case 

Western Reserve University, Cleveland, 

In addition, starting in August 2013,

Ohio, USA. 

Agus Yulianto also served to facilitate the 

implementation of the tasks of the Audit 

Committee members, correspondence, 

preparing documentation, preparing the 

Virano Gazi Nasution – Independent 

Commissioner
Virano Gazi Nasution’s prime duty is to 

Annual Report of the Audit Committee and 

supervise and monitor the Company’s 

the independent auditors to coordinate 

information technology. 

the selection process.

160

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Parikesit Suprapto – Commissioner
Parikesit Suprapto is responsible for 

supervising and monitoring the Company’s 

Degree in Business Administration from 

Saint Mary’s University in Halifax, Canada. 

GCG and keeps himself updated on 

b.  Duties and Responsibilities of the Audit 

capital market regulations as well as other 

Committee

laws that are relevant to the Company’s 

The Audit Committee Charter outlines 

operations. 

Sahat Pardede – Member
Sahat Pardede’s primary duty is to 

the Committee’s purpose, function and 

responsibilities. It provides that the Audit 

Committee is responsible for:

-  Supervise the Company's audit and 

supervise and monitor the integrated 

reporting process on behalf of the BoC.

audit	process	and	consolidated	financial	

-  Providing recommendations to the Board 

reporting, including the implementation 

of Commissioners regarding the selection 

of	financial	accounting	standards	and 	

of external auditor.

the	effectiveness	of	Internal	Control	Over	

-  Discuss with internal and external auditors 

Financial Reporting (“ICOFR”).

on the overall scope, for both of audit and 

non audit work as well as their audit plan.

Sahat Pardede is a public accountant 

-  Reviewing the Company's consolidated 

and a Managing Partner in the Public 

Accountant Firm of Ghazali, Sahat & 

financial	statements	as	 well	as	the	

effectiveness	of	ICOFR.

Associates. Moreover, currently, he served 

-  Examine complaints relating to the 

as Advisor to the Special Task Force for 

Company's accounting process and 

Upstream Oil and Gas Business Activities 

financial	reporting.

Republic of Indonesia (“SKK Migas”). He 

-  Convening regular meetings with internal 

has considerable experience and expertise 

and external auditors, without the 

in auditing and possesses extensive 

presence of management, to discuss the 

knowledge	of	financial	accounting	and 	

results of their evaluation and audit of 

internal control under SOA Section 404. 

our internal controls as well as the overall 

From 1981 to 2000, he was an employee 

quality	of	our	financial	reporting.

of the Financial and Development 

-  Carrying out additional tasks that are 

Supervisory Board. He graduated in 

assigned	by	the	BoC,	especially	on	financial	

accounting from Sekolah Tinggi Akuntansi 

and accounting-related matters as well as 

Negara - Jakarta and holds a Master 

other obligations required by SOA.

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

161

In addition, the Audit Committee also has the 

provided	auditing	services	and	other	financial	

duty to receive and handle complaints. To 

services to numerous private companies 

support the implementation of its duties, the 

and	public	institutions.	He	is	a	Certified 	

Audit Committee may appoint independent 

Public Accountant and is also a member of 

consultants or professional advisors.

the	Indonesian	Institute	 of	Certified	Public	

c.  Independence of Audit Committee 

Accountants.

Regulations of OJK on Audit Committee 

e.  Audit Committee Pre-Approval Policies and 

require that the Audit Committee comprises 

Procedures

at least three members, one of whom must be 

We have adopted pre-approval policies and 

an Independent Commissioner who serves as 

procedures under which all non-audit services 

chairman, while the other two members must 

provided by our independent registered 

be independent. At least one of these two 

public	accounting	firm	must	be	pre-approved 	

members must have expert knowledge (in the 

by our Audit Committee, as set forth in the 

context	of	item	16A	Form	 of	20	F)	in	the	field 	

Audit Committee Charter. Pursuant to the 

of	accountancy	and/or	finance. 	In	order	to	be	

charter, permissible non-audit services may 

considered independent under the prevailing 

be performed by our independent registered 

Indonesian rules, the external members of the 

public	accounting	firm	provided	that:  

Audit Committee:

(i) our Board of Directors must deliver to 

-	 May	not	be	an	 executive	officer	of	a	public	

the Audit Committee (through the Board of 

accountant	firm	that	has	provided	audit 	

Commissioners) a detailed description of the 

and/or non-audit services to us within the 

non-audit service that is to be performed 

six months prior to his or her appointment 

by	the	independent	public	accounting	firm, 	

as an Audit Committee member.

and (ii) the Audit Committee will determine 

-	 May	not	have	been	our	executive	officer	

whether the proposed non-audit service will 

within the six months prior to his or her 

affect	the	independence	of	our	independent	

appointment as an Audit Committee 

public	accounting	firm	 or	would	give	rise	to	

member.

any	conflict	of	interest.

-	 May	not	be	affiliated	 with	our	majority	

shareholder.

Pursuant to Section 10(i)(1)(B) of the 

-  May not have a family relationship with any 

Exchange Act and paragraph (c)(7)(i)(C) 

member of the BoC or BoD.

of Rule 2-01 of Regulation S-X issued there 

-  May not own, directly or indirectly, any of 

under, Audit Committee Charter waives the 

our shares.

pre-approval requirement for permissible 

-  May not have any business relationship 

non-audit services where: (i) the aggregate 

that relates to our businesses.

amount of the fees for such non-audit 

services	constitutes	no	more	than	five	percent	

d.  Audit Committee Financial Expert

of the total amount of fees paid by us to our 

The Board of Commissioners has determined 

independent registered public accounting 

that Sahat Pardede, as an independent 

firm	during	the	year	in	which	the	services	are 	

member	of	our	Audit	Committee,	qualifies	

provided, or (ii) the proposed services are not 

as an Audit Committee Financial Expert in 

regarded as non-audit services at the time 

accordance with the requirements of Item 

the contract to perform the engagement is 

16A of Form 20-F and as an “independent” 

signed. In addition to these two requirements, 

member pursuant to the provisions of Rule 

the performance of non-audit services must 

10A-3 of the Exchange Act. Mr. Pardede has 

be approved prior to the completion of the 

been a member of our Audit Committee since 

audit by a member of the Audit Committee 

February 2004. Prior to his appointment as 

who has been delegated pre-approval 

a member of our Audit Committee, Sahat 

authority by the full Audit Committee or by 

Pardede practiced and is currently practicing, 

the full Audit Committee itself.

as a Public Accountant in Indonesia and 

162

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Audit Committee Report

On the recommendation of the Audit Committee, the Board 

of Commissioners has approved the Consolidated Financial 

Statements and Notes to the Consolidated Financial Statements, 

and Management Evaluation on the Effectiveness of Internal 

Control over Financial Reporting, for inclusion into the Company’s 

Annual Report on Form 20F to be submitted to the US SEC.

Below is the report of the Audit 

reviewed and discussed with E&Y, 

E&Y’s professional judgment 

Committee	for	2013	fiscal	year:

which is responsible for providing 

may reasonably be deemed to 

Independent Auditor and 
Auditor Independency
In 2013, Telkom has re-appointed 

an	opinion	on	the	effectiveness	

interfere on independence. E&Y 

of	internal	control	on	financial	

has discussed its independence 

reporting, as well as the quality 

with our Audit Committee and has 

and	acceptability	of	financial	

confirmed	in	its	letter	to	us	that,	

KAP Purwantono, Suherman & 

accountng standards used by the 

in its professional judgment, E&Y 

Surja,	member	firm	of	Ernst	&	

Company. 

Young Global Limited ("E&Y") as 

is independent from us. The Audit 

Committee has also discussed 

independent auditor to perform 

The Audit Committee has also 

with E&Y regarding the public 

the	integrated	audit	for	2013	fiscal	

reviewed and discussed with E&Y 

accounting	firm’s	independence	

year. The re-appointment of E&Y as 

regarding such other matters 

from our management and from 

independent auditor was approved 

as are required to be discussed 

our Company, including the 

during the Annual General Meeting 

with the Audit Committee 

matters in the letter from E&Y, and 

of Shareholders on April 19, 2013. 

by the auditing standards on 

considered	the	influence	of	the	

communications with the Audit 

public	accounting	firm’s	non-audit	

The Audit Committee has 

Committee from the Public 

services.

reviewed and discussed with E&Y, 

Company Accounting Oversight 

which is responsible for providing 

Board (“PCAOB”), the rules of OJK 

Integrated Audit

an opinion on the fair presentation 

and the US SEC and any other 

-  The Audit Committee has 

of	our	consolidated	financial	

applicable regulations.

statements and notes to the 

reviewed management’s 

report on its assessment 

consolidated	financial	statements,	

The Audit Committee has 

of	the	effectiveness	of	our	

with regard to the generally 

obtained a letter from E&Y that 

ICOFR as well as E&Y’s 

accepted accounting principles 

provides disclosures, such as 

report	on	the	effectiveness	

in Indonesia and the International 

those required by PCAOB Rule 

of our Internal Control over 

Financial Reporting Standard 

3526, regarding any relationship 

Financial Reporting. The Audit 

(IFRS). The Audit Committee has 

between E&Y and us that in 

Committee has discussed 

Corporate
Governance

Social & 
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Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

163

with management and E&Y 

On the recommendation of the Audit Committee, the Board of 

the	significant	deficiencies	

Commissioners has approved the Consolidated Financial Statements 

identified	during	the	course	

and Notes to the Consolidated Financial Statements, and Management 

of the assessment, and 

management’s plan to 

Evaluation	on	the	Effectiveness	of	Internal	Control	over	Financial	

Reporting, for inclusion into the Company's Annual Report on Form 20F 

remediate	the	deficiencies	

to be submitted to the US SEC.

of our internal control over 

financial	reporting.

Whistleblower

-  The Audit Committee has 

-  The Audit Committee has formulated whistleblower procedures 

discussed with the Company’s 

regarding accounting, internal controls and auditing matters, including 

Internal Auditors and E&Y the 

procedures	to	ensure	employee	confidentiality	and	the	anonymous	

overall scope and plans for 

submission of concerns in accordance with Bapepam Regulation 

their respective audits. The 

No.IX.1.5 and Section 301 of the Sarbanes-Oxley Act of 2002 regarding 

Audit Committee met with 

Public Company Audit Committees.

the Internal Auditors and E&Y, 

-  With regard to enterprise risk management, the Audit Committee 

without management present, 

monitored	and	supervised	fraud	and	financial	reporting	risks	that 	

to discuss the results of their 

would	have	a	material	effect	on	financial	statements.

examinations, their evaluations 

of our Internal Control over 

Financial Reporting and the 

Audit Committee Meeting 
During 2013, the Audit Committee held 30 meetings. These meetings 

overall	quality	of	our	financial	

were held pursuant to the Audit Committee Charter and intended to 

reporting.

facilitate members of the committee in performing their duties and 

responsibilities. The following is the audit meeting attendance table.

The Audit Committee also 

reviewed and discussed the 

Meetings of the Audit Committee

Name

Number of 
Meetings

Number in 
Attendance

Attendance 
Percentage

Johnny Swandi Sjam

Parikesit Suprapto

Virano Gazi Nasution

Salam *

Sahat Pardede

Agus Yulianto

30

30

30

20

30

30

26

21

20

19

29

30

87%

70%

67%

95%

97%

100%

(*) Up to August, 2013

Jakarta, March 10, 2014

Johnny Swandi Sjam
Chairman of Audit Committee

Consolidated Financial Statements 

and the Notes to the Consolidated 

Financial Statement in the 

Annual Report (Form 20-F) with 

our management, including a 

discussion of the quality and 

the	acceptability	of	our	financial	

accounting standards, the 

reasonableness	of	significant	

accounting judgments and the 

adequacy of disclosures in the 

Consolidated Financial Statements. 

Management	has	confirmed	to	

our Audit Committee that such 

consolidated	financial	statements:

(i)  have been prepared with 

integrity and objectivity 

and are the responsibility of 

management; and

(ii) have been prepared in 

conformity with the accounting 

principles generally accepted 

in Indonesia as well as 

the International Financial 

Reporting Standard (IFRS). 

164

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

2.  Nomination and Remuneration 

Committee
The Nomination and 
Remuneration Committee was 
formed pursuant to the Board 
of Commissioners Decree 
No.003/KEP/DK/2005 dated 
April 21, 2005 regarding the 
Establishment of Nomination 
and Remuneration Committee.

a.	 Profile	of	Nomination	and	
Remuneration Committee
The following is the 
membership composition 
of the Nomination and 
Remuneration Committee as 
of December 31, 2013 based 
on the Decree of the Board 
of Commissioners No.15/KEP/
DK/2013 dated December 16, 
2013.

Membership

Name

Chairman

Jusman	Syafii	Djamal

Member

Secretary/
Member

Parikesit Suprapto
Hadiyanto
Gatot Trihargo
Johnny Swandi Sjam
Virano Gazi Nasution

Ario Guntoro

Jusman Syafii Djamal – 
Chairman/Commissioner 
Jusman	Syafii	Djamal	is	the	
chairman of the Committee 
whose prime responsibility is 
to direct and coordinate the 
Committee’s functions.

Hadiyanto - Commissioner
Hadiyanto is a member of the 
Committee and is responsible 
for coordinating inputs 
from parties related to the 
controlling shareholders with 
regard to nomination and 
remuneration issues. 

Parikesit Suprapto - 
Commissioner
Parikesit Suprapto is a 
member of the Committee 
and is responsible for 
coordinating inputs from the 
controlling shareholders with 
regard to nomination and 
remuneration issues.

Gatot Trihargo - 
Commissioner
Gatot Trihargo is a member 
of the Committee and is 
responsible for coordinating 

inputs from the controlling 
shareholders with regard to 
nomination and remuneration 
issues.

Johnny Swandi Sjam - 
Independent Commissioner
Johnny Swandi Sjam is a 
member of the Committee 
and is responsible for 
addressing nomination and 
remuneration issues with the 
management and external 
independent parties.

Virano Gazi Nasution - 
Independent Commissioner
Virano Gazi Nasution is a 
member of the Committee 
and is responsible for 
addressing nomination and 
remuneration issues with the 
management and external 
independent parties.

Ario Guntoro - Secretary to 
the Board of Commissioner
Ario Guntoro is the secretary 
of the Committee who is not 
a Member of the Committee 
and is responsible for 
preparing and managing the 
Committee’s administration 
and documentation.

b.  Duties and Responsibilities 

of Nomination and 
Remuneration Committee
The Nomination and 
Remuneration Committee 
was established to perform, 
regulate and uphold the 
principles of GCG related 
to the nomination process 
of strategic management 
positions as well as to 
determine the BoD’s 
remunerations. The duties 
and responsibilities of 
the Nomination and 
Remuneration Committee 
are:
i.  Nomination

- 

 To formulate policies 
on criteria and 
selection that are 
required for strategic 
positions within the 
Company that is 
one level below the 
office	of	the	Director	
and the Board (the 
Board of Directors 
and the Board of 
Commissioners) 
of consolidated 

subsidiaries with adherence 
to the principles of good 
corporate governance.
–  To assist the Board of 

Commissioners with or 
consult with the Board 
of Directors in selecting 
candidates for strategic 
positions within the 
Company that is one level 
below Director’s level and 
the Board (the Board of 
Directors and the Board 
of Commissioners) of 
consolidated subsidiaries.
–  To provide recommendations 

to the Board of 
Commissioners to be 
submitted to the holders of 
the series of A Dwiwarna 
shares on:
a.  Composition of position 
of the Board of Directors.

b.  Succession planning of 

the member of the Board 
of Directors.

c.  Assessment based on 
standards developed 
as evaluation materials 
for the purpose of skill 
improvement of members 
of the Board of Directors.

ii.  Remuneration

-  Provide recommendations to 
the Board of Commissioners, 
to be submitted to the 
General Meeting of 
Shareholders through the 
holders of A Dwiwarna series 
of shares, regarding policy, 
amount and/or structure 
of the remuneration of the 
Board of Directors and the 
Board of Commissioners.
–  Remuneration of the Board 
of Directors and the Board 
of Commissioners is in the 
form of salary or honoraria, 
benefits	and	permanent	
facilities as well as variable 
incentives. 

–  Conduct reviews on 

employment contracts and/ 
or the performance of each 
member of the Board of 
Directors.

c.  Independency of Nomination and 

Remuneration Committee 
To ensure independency in carrying 
out its duties, the Nomination and 
Remuneration Committee shall not 
have members that have direct and 
indirect relations with the Company.

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

165

Report of the Nomination and 
Remuneration Committee 

The Committee has submitted inputs pertaining to the 
composition of the Audit Committee and the Committee of 
Planning and Risk Evaluation and Monitoring to help the Board 
of Commissioners preparing the remuneration of member of 
the Board of Directors

Nomination and Remuneration Committee has 

participated in joint discussions with the Financial 

Services Authority (“OJK”) on draft regulation that 

Meeting of the Nomination and Remuneration 
Committee
During 2013, the Nomination and Remuneration 

will be implemented in all public companies listed 

Committee held as many as 25 meetings, out of which, 14 

in BEI regarding the Nomination and Remuneration 

meetings were held in form of circulation of letters.

Committee.

As for the activities of the Committee during 

2013 in conducting discussion to nomination and 

remuneration issues are as follows:

Nomination
In 2013, the Committee has addressed suggestions 

related to the organ membership composition at the 

Secretariat of the Board of Commissioners such as 

Audit Committee and Planning and Risk Evaluation 

and Monitoring Committee (“KEMPR”).

Remuneration 
Throughout 2013, the Committee assists the Board 

of Commissioners in preparing proposals regarding 

the remuneration of members of the Board of 

Directors to be proposed to the Shareholders of 

Series of A Dwiwarna shares. The proposal utilizes 

a formula created by an independent consultant 

in 2012, the materials for remuneration proposed 

are based on remuneration benchmark in the 

Information and Communication Technology (“ICT”) 

industry both at domestic and regional levels.

Table of Meetings of Nomination and Remuneration 
Committee

Number 
of 
Meetings
25
25
25
25
25
22
18
6

Meeting 
Attended

25
24
24
25
20
19
17
6

Percentage 
of 
Attendance
100%
 96%
 96%
100%
 80%
 86%
 94%
100%

Name

Jusman	Syafii	Djamal
Johnny Swandi Sjam
Virano Gazi Nasution
Parikesit Suprapto
Hadiyanto
Gatot Trihargo1
Yuki Indrayadi2
Ario Guntoro3

(1)   Since April 19, 2013
(2)  Until October 7, 2013
(3)  Since October 7, 2013 

Jakarta, March 10, 2014

Jusman Syafii Djamal
Chairman of Nomination and Remuneration Committee

166

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

3.  Planning and Risk Evaluation and Monitoring 

memberships are as follows:

Committee
The establishment and work implementation of 

Planning and Risk Evaluation and Monitoring 

Committee or KEMPR (previously Planning 

and Risk Review Committee) refers to KEMPR 

Charter which was last issued through the 

Decree of the Board of Commissioners No.04/

KEP/DK/2011 dated 24 March 2011 on KEMPR 

Charter of PT Telekomunikasi Indonesia, Tbk. 

The Board of Commissioners Decree is an 

amendment to the Board of Commissioners 

Decree No.02/KEP/DK/2009 dated 26 

February 2009 which was also issued as an 

amendment to the Board of Commissioners 

Decree No. 06/KEP/DK/2006 dated 19 May 

2006. 

KEMPR is formed to, among other things, 

review the Company’s long-term strategic 

plan and the annual work and budget plan, 

and to provide recommendations to the BoC 

on policies related to the above issues. The 

Committee also monitors the execution of the 

Company's business plans, as well as to perform 

a comprehensive review on the results of such 

monitoring as a reference for the BoC in its 

oversight function over the Company’s business 

process, capital expenditure budgeting, and risk 

management.

a.	 Profile	of	Planning	and	Risk	Evaluation	and	

Monitoring Committee

In 2012, the membership of KEMPR based on 

BOC Decree No.07/KEP/DK/2012 dated May 

28, 2012 consist of:

Membership

Name

Chairman

Secretary

Member

Parikesit Suprapto

Ario Guntoro

Hadiyanto
Johnny Swandi Sjam
Virano Gazi Nasution
Adam Wirahadi
Widuri Meintari Kusumawati 

Membership

Name

Chairman
Secretary
Member

Parikesit Suprapto
Ario Guntoro
Hadiyanto
Johnny Swandi Sjam
Virano Gazi Nasution
Gatot Trihargo
Widuri Meintari 
Kusumawati 

In December 2013, KEMPR membership was 

amended as the stipulation of Ario Guntoro 

as Secretary of the Board of Commissioners, 

and Agus Yulianto as KEMPR secretary 

replace Ario Guntoro. Based on the Board of 

Commissioners Decree No.17/KEP/DK/2013 

dated December 18, 2013 regarding the 

Membership Structure of Planning and Risk 

Evaluation and Monitoring Committee of 

PT Telekomunikasi Indonesia, Tbk., KEMPR 

membership are as follows:

Membership

Name

Chairman

Secretary

Member

Parikesit Suprapto

Agus Yulianto

Hadiyanto
Johnny Swandi Sjam
Virano Gazi Nasution
Gatot Trihargo
Adam Wirahadi
Widuri Meintari 
Kusumawati 

Parikesit Suprapto - Commissioner
Parikesit Suprapto, 62 years old, has served 

as our Commissioner since May 11, 2012. 

Previously he was the Deputy of Business 

Services at the Ministry of SOE (2010-

2012), Deputy Head of Banking and Finance 

Industry at the Ministry of SOE (2008-

2010) and Advisor to the Minister of SOE 

for Small Business Sector (2006-2008). In 

corporate environment, have served as a 

Commissioner of PT Indosat Tbk. (2011-2012) 

and a Commissioner of 

In May 2013, KEMPR conducted a change 

PT Bank Negara Indonesia (Persero) Tbk. 

of the membership, as Gatot Trihargo 

He earned a Bachelor’s degree in Corporate 

stipulated as KEMPR member. The changes 

Economics from Sekolah Tinggi Manajemen 

outlined in the Board of Commissioners 

Industri, Jakarta (1980), a Master’s degree 

Decree No.05/KEP/DK/2013 dated May 14, 

in Economic Development from Indiana 

2013 regarding the Membership Structure 

University, Indiana, USA (1990) and a PhD 

of Planning and Risk Evaluation and 

degree in Development Economics from 

Monitoring Committee of PT Telekomunikasi 

the University of Notre Dame, Indiana, USA 

Indonesia, Tbk. Based on the decree, KEMPR 

(1995).

 
Corporate
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Social & 
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Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

167

Parikesit Suprapto, Commissioner, is the 

Guntoro was dismissed as the Secretary of 

chairman of KEMPR who coordinates 

KEMPR, and was appointed as Secretary to 

and monitors the rest of the Committee’s 

the Board of Commissioners.

members in performing their respective 

tasks and responsibilities.

Ario Guntoro – Secretary (up to October 4, 

2013)
Ario Guntoro is a professional with extensive 

Agus Yulianto – Secretary (effective 

October 4, 2013)
Agus	Yulianto	is	a	certified	accountant	and	

has experiences in auditing, accounting, 

and	finance.	In	1983-1999,	he	is	a	staff	

experience	in	the	field	of	finance,	investment	

in State Audit and Development Board. 

and banking. Having been engaged in the 

Agus Yulianto is also worked as a senior 

private banking sector nationwide from 

consultant in Jakarta Initiative Task 

1994	to	1999	as	a	Corporate	Officer	to	

Force, procurement audit specialist for 

Branch Manager, Ario Guntoro worked for 

projects funded by the World Bank. Prior 

the National Banking Restructuring Agency 

to being appointed as a member of the 

("BPPN") from 1999 to 2004, with the last 

Audit Committee, he worked in the Public 

post of Assistant Vice President of the HIPA 

Accountant	Office	HLB	Hadori	Sugiarto	

Division. Prior to joining the KEMPR in 2004, 

Adi & Rekan as the Head of Financial 

served as a special adviser at 

Management Specialist Team for a project 

PT (Persero) PPA. Ario Guntoro obtained his 

in Aceh which is managed by the World 

degree in Economics from the University of 

Bank and funded by Multi Donor Fund. He 

Gadjah	Mada	in	1993.	Effective	on	October	

obtained his degree in Accounting from the 

4, 2013, by the Decree of the Board of 

State College of Accountancy, Jakarta and 

Commissioners No.10/KEP/DK/2013 dated 

acquired his Masters in Accounting from 

October 4, 2013 on the Appointment of 

Case Western Reserve University, Cleveland, 

Mr. Ario Guntoro as Secretary to the Board 

Ohio,	United	States	of	America.	Effective	

of Commissioners of the Company (Persero) 

on October 4,2013 , by the Decree of the 

PT Telekomunikasi Indonesia, Tbk, Ario 

Board of Commissioners No.11/KEP/DK/2013 

168

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

dated October 4, 2013 on the Appointment 

State College of Accountancy, Jakarta. 

of Mr. Agus Yulianto as Secretary to the 

And a Master's degree in Accountancy 

Planning and Risk Evaluation and Monitoring 

and Financial Information Systems from 

Committee of Limited Liability Company 

Cleveland State University in Ohio, USA.

(Persero) PT Telekomunikasi Indonesia. As 

secretary to the KEMPR, Agus Yulianto is in 

Commissioner Gatot Trihargo was appointed 

charge of coordinating the implementation 

as a members of KEMPR based on the 

of all tasks of the Committee and 

the scheduling and execution of the 

Decree of the Board of Commissioners 

No.05/KEP/DK/2013 dated May 14, 2013 

Committee's work, as well as evaluating 

on the Membership Composition of the 

and monitoring the achievement of Capital 

Planning and Risk Evaluation and Monitoring 

Expenditure.

Hadiyanto – Commissioner
Hadiyanto, 51 years old, has served as our 

Committee of Limited Liability Company 

(Persero) PT Telekomunikasi Indonesia, 

Tbk. As a member of KEMPR, Gatot 

Trihargo is responsible for monitoring and 

Commissioner since May 11, 2012. Currently, 

supervision of RJPP/CSS implementations, 

he also serves as Director General of State 

RKAP implementations, and enterprise risk 

Treasury at the Ministry of Finance of the 

management implementations, as well as 

Republic of Indonesia. He has assumed, 

the development of non-organic business 

among other positions, Head of the Legal 

initiative implementations.

Bureau, Secretariat General of the Ministry 

of Finance and was the Alternate Executive 

Johnny Swandi Sjam – Independent 

Director at the World Bank, Washington D.C., 

US. In the corporate environment served as 

Commissioner
Johnny Swandi Sjam, 53 years old, has 

the President Commissioner of PT Garuda 

served as our Independent Commissioner 

Indonesia Tbk (2007-2012) and President 

since January 1, 2011. Currently he is also 

Commissioner of PT Bank Export Indonesia 

the Chairman of the Standing Committee 

(2007-2009). He holds a Bachelor’s degree 

on Infrastructure and Telecommunications 

in Law from the University of Padjadjaran, 

Services at the Indonesian Chamber of 

Bandung, a Master of Law Degree (“LLM”) 

Commerce and Industry (“KADIN”). He 

from Harvard University Law School, USA, 

previously served, among other positions, as 

and a PhD. in Law from the University of 

a Commissioner at PT Inti Limited (2010-

Padjadjaran, Bandung. 

2011), the President Director of PT Indosat 

Tbk. (2007-2009), the Director of PT Indosat 

In KEMPR, Hadiyanto who is also a 

Tbk. (2005-2007), the President Director 

Commissioner of the Company monitors 

of Satelindo (2002-2003), and several 

and supervises the RJPP/CSS executions, 

other important positions at subsidiaries 

RKAP implementation, and enterprise risk 

of Indosat like Satelindo, Sisindosat and 

management as well as inorganic business 

Intikom (1997-2002). He holds a Diploma 

initiative development.

Gatot Trihargo – Commissioner
Gatot Trihargo, 53 years old, serves as 

III in Computer Engineering from Bandung 

Institute of Technology, a Diploma IV from 

Sekolah Tinggi Manajemen Industri of 

the Department of Industry of Indonesia, 

a Commissioner since 19 April 2013. He 

a Bachelor’s degree in Informatics 

currently serves as a Deputy of Services 

Management from Gunadarma University, 

Business in the Ministry of State-Owned 

Jakarta, and a Master’s degree in Business 

Enterprises of the Republic of Indonesia. 

Policy and Administration from the 

Holds a degree in accounting from the 

University of Indonesia, Jakarta. 

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

169

In KEMPR, Johnny Swandi Sjam who is 

and member of academic and regulatory 

also an Independent Commissioner of the 

compiler teams at several ministries during 

Company monitors and supervises the 

2001- 2003. Adam Wirahadi earned his 

RJPP/CSS execution, RKAP implementation, 

Bachelor Degree in Economic Accounting 

and enterprise risk management as well as 

(1998) and in Law (2007) both from 

inorganic business initiative development.

Universitas Indonesia.

Virano Gazi Nasution – Independent 

Commissioner
Virano Gazi Nasution, 45 years old, has 

Widuri Meintari Kusumawati – Member
Widuri Meintari Kusumawati's main task 

is evaluating the RKAP as proposed by 

served as our Independent Commissioner 

the management and monitoring how the 

since May 11, 2012. He was previously the 

RKAP progresses while also monitoring the 

Commercial Director of PT Indonesia 

Comnet Plus, a subsidiary of PT PLN 

(Persero) (2009-2012), Advisor to the 

Company’s subsidiary’s business.

Prior to joining the KEMPR, Widuri Meintari 

Minister of Communications and Informatics 

Kusumawati worked for the Ministry of 

(2008-2009), and the President Director 

Finance of the Republic of Indonesia (2000-

of PT Bakrie Telecom Tbk. (2001-2005). 

He earned his Master of Science degree 

2003) and for a domestic private bank 

(2003-2004). She earned her Bachelor 

in Engineering Economics from Stanford 

Degree in Economics Accounting from the 

University, USA. 

Universitas Gadjah Mada in 2000.

In KEMPR, Virano Gazi Nasution who is 

b.  Duties and Responsibilities of Planning and 

also an Independent Commissioner of the 

Risk Evaluation and Monitoring Committee 

Company monitors and supervises the 

  KEMPR scope of work covers:

RJPP/CSS execution, RKAP implementation, 

-  Submit an evaluation report on the RJPP 

and enterprise risk management as well as 

or CSS as well as the RKAP as proposed 

inorganic business initiative development.

by BoD according to a schedule 

Adam Wirahadi – Member
Adam Wirahadi’s main task in the 

specified	by	the	BoC.

-  Provide recommendations to the BoC 

related to the approval of CSS and RKAP.

Committee is monitoring the Company’s risk 

-  Submit evaluation reports to the BoC on 

management, its compliance with applicable 

the execution of CSS and RKAP as well 

rules and regulations and evaluating 

Directors’ legal actions that need prior 

as the implementation of the Company's 

risk management.

approval from the Board of Commissioners.

-  Provide recommendations on the 

implementation of risk management.

Prior to his appointment as KEMPR member 

in 2003, Adam Wirahadi served in the 

c.  Independence of Planning and Risk 

Ministry of Finance of the Republic of 

Evaluation and Monitoring Committee

Indonesia during 1999-2000. In 2001-2003, 

All members of the Planning and Risk 

he was as a researcher/analyst at an NGO 

Evaluation and Monitoring Committee 

and concurrently a business environment 

(except for Parikesit Suprapto, Hadiyanto, 

consultant,	an	expert	staff	at	the	House	

Johnny Swandi Syam, Gatot Trihargo, and 

of Representative during 2001-2002, 

Virano Gazi Nasution) comprise of external 

and independent members.

170

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Report of the Planning and 
Risk Evaluation and Monitoring 
Committee

The activity of the Committee of Planning and Risk Evaluation 
and Monitoring in 2013 was to oversee the implementation 
of RJPP / CSS and implementation of RKAP which include 
monitoring the realization of RKAP, aiming at strengthening 
the business.

Throughout 2013, the KEMPR 

Annual Message ("CAM") and 

monitoring the realization of 

supervises and monitors the 

2014 RKAP. In line with the 

2013 RKAP both in achieving 

implementation of CSS current 

strategy for regular updates on 

revenue,	cost,	and	profit.	In	

year, implementation of 2013 RKAP, 

RJPP, the CSS for 2014-2018 is 

monitoring the achievement of 

capital expenditures in 2013 RKAP, 

an update on the CSS for 2013-

revenue, the focus of KEMPR 

the Company's risk management 

2017. 

analysis investments in Subsidiaries. 

is aimed at strengthening the 

broadband	business	efforts	as	

In addition, the KEMPR also 

2.  Annual Business and Budget 

a growth base of the Company. 

evaluates the proposal for CSS 

Plan

While focus on monitoring 

2014-2018, the proposal for RKAP 

In performing the 2013 Annual 

cost is directed at ensuring the 

2014, and engages in such other 

Business Budget Plan, the Board 

growth of cost do not exceed 

duties as assigned by the BoC.

of Commissioners instructs the 

the set target.

Board of Directors to ensure 

Activities of the KEMPR in 
2013
1.  Corporate Strategic Scenario 

the timely implementation of 

To monitor the performance 

capital expenditure, especially 

of its subsidiaries, in addition 

in order to support the 

to Telkomsel, KEMPR also 

(“CSS”)

broadband development. The 

conducts monitoring on 

The KEMPR monitors the 

integrated supply chain concept 

Dayamitra, Indonusa, and 

implementation of RJPP/

CSS for the period 2013-

is currently being developed 

Metra. KEMPR monitoring 

in the Company to anticipate 

on Telkomsel is directed at 

2017, in particular related to 

the dynamic changes of micro 

monitoring the growth of the 

developments in current year, 

demand.

and evaluates the proposed 

CSS for the period 2014-2018, 

The focus of KEMPR in 

company both core and new 

wave revenue growth, as well 

as margin growth. The focus 

which forms the basis for the 

monitoring the implementation 

of Dayamitra monitoring 

formulation of 2013 Corporate 

of the 2013 RKAP includes 

is aimed at optimizing the 

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

171

telecommunication towers 

Outsourcing.	Entering	the	second	half	of	2013,	significant	risk	grew	with	

collocation ratio as well as 

the	addition	of	exchange	rate	risk.	KEMPR	specifically	monitors	efforts	

increased margins. As for 

to	mitigate	risks	that	fall	into	significant	risk.	

the monitoring of Indonusa 

is focused on management's 

4.  Actions by the Board of Directors that Require Prior Approval of the 

efforts	in	improving	

Board of Commissioners

financial	and	operational	

Throughout 2013, the KEMPR has reviewed actions by the BoD that 

management in Indonusa. 

require prior approval of the Board BoC, including:

While monitoring in Metra is 

-  Review on threshold adjustments towards the Board of Directors 

focused	on	Metra's	efforts	

actions which require prior approval of the Board of Commissioners.

in managing the business 

–  Evaluation on the advance request for Capex budget release 2013.

portfolio ranging from the 

–  Evaluation on approval application for the divestment in PT Indonusa 

telecommunication, information, 

shares.

media and edutainment 

-  Evaluation on the takeover of Elnusa shares in Patrakom

segments contained in Metra's 

subsidiaries.

Meeting of the Planning and Risk Evaluation and Monitoring Committee

Throughout 2013, the KEMPR held 20 committee meetings.

In order to obtain more 

optimal results in monitoring, 

KEMPR conducted several 

field	visits	to	monitor	the	

progress of implementation 

of capital expenditure and 

the development of RKAP 

achievements. Field visits 

Table of Meeting by Planning and Risk Evaluation and Monitoring 
Committee

Name

Number of meetings 

Number 

Percentage 

CSS RKAP ERM CA

of Meeting 

of 

Attended

Attendance

2

2

0

Parikesit Suprapto

conducted by KEMPR in 2013 

Hadiyanto

include	field	visits	to	the	

following constructions:

-  SKKL JB2S (Jakarta-

Gatot Trihargo(1)

Johnny Swandi Sjam 2

Bangka-Batam-Singapura)

-  SKKL LTCS (Luwuk-Tutuyan 

Cable System)

Virano Gazi Nasution

Ario Guntoro(2)

- 

Indonesia Wi-Fi area Bali

Agus Yulianto(3)

-  Monitoring of Mitratel 

telecommunication towers 

field

Adam Wirahadi(4)

Widuri Meintari

2

2

0

1

2

9

9

7

9

9

3

6

8

9

0

0

0

0

0

1

0

1

1

5

5

5

5

5

5

3

4

8

17

16

12

16

16

11

9

14

20

85%

80%

80%

80%

80%

100%

100%

100%

100%

3.  Enterprise Risk Management 

(“Manajemen Risiko Perseroan”)

KEMPR is in charge of 

monitoring the implementation 

of ERM in 2013, including 

the handling of risks which 

have	significant	impact	on	

the 2013 RKAP. Some of the 

risk types which fall into the 

significant	risk	category	in	2013	

are Regulation Risk, Speedy 

Business Risk, Wi-Fi Business 

Risk, and Risks associated with 

(1)	 Joined	KEMPR	effective	on	April	19,2013
(2)  As KEMPR Secretary up to October 4, 2013
(3)	 Effective	on	October	4,	2013	as	Secretary	of	KEMPR
(4)	 Effective	since	May	4,	2013	up	to	November	6,	2013	conducting	assignments	outside	

KEMPR 

Jakarta, March 10, 2014

Parikesit Suprapto
Chairman of KEMPR

 
172

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

E.  Committees under BoD
1.  Legal Basis

In discharging its duties and responsibilities in 

4.	 Profile	of	Members	of	Executive	Committees

Members of the Executive Committees are 

members	of	the	BoD,	see	Profile	of	Directors	in	

managing the Company, the BoD has established 

page	240-241	for	complete	profiles.

a mechanism for decision-making or approval of 

the BoD through a number of committees under 

BoD called Executive Committees (joint approval 

authority)	as	defined	in	the	BoD	Charter.	The	

Committees	are	expected	to	bring	more	efficiency	

and expedite BoD decision-making process in the 

respective areas of each Committee.

The following are descriptions of each of the 

Executive Committees:

a)  Ethics and HR Committee

i.  Composition of Ethics and HR Committee

Chairman  :  President Director

Secretary  :  VP Human Capital Policy or VP 

Organization Development

The Chairman and Executive Committee members 

Members  :  1)  Director of Human Capital 

are the Company’s Directors. In exercising its 

duties, the Executive Committees may hire 

independent parties for assistance.

The existence of Executive Committees changes 

from time to time according to the dynamics of 

business and organizational changes. BoC issued 

company regulation that establishes the following 

Executive Committees:

a.  Ethics and HR Committee.

b.  Treasury and Financial Committee.

c.  Subsidiary Management Committee.

d.  Investment Committee.

e.  Risk, Compliance and Revenue Assurances 

Committee.

f.  Disclosure Committee.

g.  Procurement Committee.

h.  Single Point Margin Committee.

    Management 

  2) Director of Wholesale & 

International Service

  3) Relevant Directors

Unit 

:  1)  SGM Human Capital Center

  2) One of the VPs in HCM 

    Directorate

  3) Coordinator Performance  

    Measurement Group

  4) VP Legal & Compliance

ii.  Authority

-  To determine and to approve the policies 

in implementing and upholding Good 

Corporate Governance.

-  To determine and to approve the policies 

on the corporate ethics and employee 

discipline.

-  To determine and to approve the policies 

2.  Company Policy on Independence of Committees

on human capital management. 

The Committees are established by the BoD, 

with the authority to make decisions/approvals 

b)  Treasury and Financial Committee

on policies/operating transactions that require 

i.  Composition of Treasury and Financial 

approval from at least 2 (two) Directors.

Committee

3.  Company Policies and Formal Practice on 

Committees Meetings

-  Committee Meetings are meetings attended 

by Committee members, and approvals 

or proposals for decisions of Executive 

Committees are made directly during 

Committee meetings, which are legitimate if 

attended by more than half of the Committee 

Chairman  :  Director of Finance

Secretary  :  VP Corporate Finance

Members  :  Director of Innovation & 

Strategic Portfolio 

Unit 

:  1)  VP Financial & Logistic Policy

  2) VP Management Accounting

  3) VP Risk & Process 

    Management

members.

ii.  Authority

-  The mechanism for Committee decisions 

-  Determine and approve treasury/

with respect to its duties, responsibilities and 

authorities are made through Committee 

Meetings or without a Committee meetings 

(Circular Decision), both of which are legally 

binding.

financial	transactions	related	to	financial	

accounting, treasury and tax, accounting 

management, asset and procurement 

management.

 
 
 
   
 
 
 
 
 
 
 
 
 
Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

173

-  Determine and approve strategies for 

corporate cash management.

-  Determine and approve the corporate 

financial	risk	acceptance.

c)  Subsidiary Management Committee

i.  Composition of Subsidiary Management 

Committee

Chairman  :  Director of Finance

Secretary  :  VP Strategic Business 

Development or VP 

Management Accounting

will be delivered by the Company’s 

representative/proxy as shareholders 

at such GMS of subsidiaries, including 

the	appropriation	of	net	profit	

by subsidiaries, determination of 

components and amounts of the 

remuneration and or compensation 

for members of the BoD and BoC of 

subsidiaries, that under provisions of 

the subsidiaries’ Articles of Association 

require the Company’s approval as a 

shareholder.

Members   :  1)  Director of Innovation & 

-	 Conduct	the	fit	and	proper	test	

    Strategic Portfolio

  2) Director of Wholesale & 

International Service

  3) Relevant Director 

for candidates for BoD and BoC of 

subsidiaries that are selected from 

outside the Company.

Unit 

:  1)  VP Corporate Strategic 

d)  Investment Committee

    Planning

i.  Composition of Investment Committee

  2) VP Legal & Compliance 

Chairman  :  President Director

  3) VP Financial Logistic Policy 

Secretary  :  VP Management Accounting

    atau VP Management 

Members  :  1)  Director of Finance 

    Accounting

ii.  Authority

-  Determine or approve strategic 

plans, directions and policies related 

to business management and risk 

management at the subsidiaries.

  2) Director of Network, IT & 

    Solution

  3) Director of Innovation & 

    Strategic Portfolio

  4) Director of Wholesale & 

International Service

  5) Relevant Directors

-  Approve the related transactions and/

Unit 

:  1)  VP Infrastructure Service & 

or business initiatives of subsidiaries 

in order to expedite decision making 

process with due adherence to GCG 

practices and prudence principles.

-  Approve actions proposed by the BoD of 

subsidiaries that under the provisions of 

subsidiaries' Articles of Association must 

have written approval from the Company 

    Governance

  2) VP Consumer Product 

    Planning

  3) VP Corporate Strategic 

    Planning

  4) VP Risk & Process 

    Management

as shareholder of the subsidiaries.

ii.  Authority

-  Approve corporate actions planned 

-  Determine and approve the Company’s 

to be executed by subsidiaries, such 

as addition and subtraction of capital 

investment capex programs.

(issuance of new shares/capital 

e)  Risk, Compliance, and Revenue Assurance 

injection/equity call/divestment) at the 

Committee

subsidiaries, mergers, and acquisitions.

i.  Composition of Risk, Compliance and 

-  Approve the GMS agenda of subsidiaries 

Revenue Assurance Committee

proposed in writing by the BoD, BoC or 

Chairman  :  Director of Wholesale & 

shareholders of subsidiaries that under 

International Service 

the provisions of the relevant subsidiary’s 

Secretary  :  VP Risk & Process Management

Articles of Association are eligible 

to propose such GMS agenda to be 

discussed at the GMS of subsidiaries.

-  Approve the planned decisions made 

at the GMS of subsidiaries which 

Members  :  1)  Director of Finance 

  2) Relevant Directors

Unit 

:  1)  Head of Internal Audit

  2) VP Legal & Compliance

  3) VP Risk & Process 

    Management

 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
174

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

ii.  Authority

deficiencies,	individually	or	collectively,	

-	 Determine	the	Company’s	risk	profile	and	

pose material weaknesses that must be 

risk appetite.

disclosed in a report to the US SEC, as 

-  Determine policies in risk management 

well as reported to External Auditors and 

and compliance.

the Audit Committee.

-	 Eliminate	inefficient	business	processes,	

-  Provide recommendations and/or a letter 

strengthen internal controls and risk 

mitigation.

of	representation	to	Certifying	Officer/

Approver to certify/approve a disclosure 

-	 Monitor	the	effectiveness	of	the	revenue	

to be submitted to external parties.

assurance process.

-  Recommend prevention and resolution 

g)  Procurement Committee 

of potential leaks in revenue cycle.

i.  Composition of Procurement Committee

f)  Disclosure Committee

Chairman  :  Director of Wholesale & 

International Service 

i.  Composition of Disclosure Committee

Secretary  :  VP Supply Planning & Control

Chairman  :  Director of Finance

Vice 

:  Director of Wholesale & 

International Service

Members  :  1)  Director of Human Capital 

    Management

  2) Director of Finance

Secretary  :  VP Enterprise Management 

  3) Director of Network, IT & 

Audit or SGM Finance Billing & 

Collection Center or VP Investor 

Relations

    Solution

  4) Director of Innovation & 

    Strategic Portfolio 

Member 

:  Set in more details in the 

Unit 

:  1)  SGM Supply Center

relevant Company Regulations 

concerning Disclosure 

Guidelines.

  2) VP Legal & Compliance

  3) VP of Directorate of Relevant 

    User 

ii.  Authority

ii.  Authority

-  Approve disclosures of historical 

information and forward looking 

statements,	defined	as	all	information	

that contain elements of projections 

-  Approve the procurement in accordance 

with the provisions stipulated in the 

applicable logistic policies.

(future result) in terms of operations, 

h)  Single Point Margin Committee

financial	position,	financial	performance,	

i.  Membership Composition of Single Point 

and	other	financial	and	statistical	issues.

Margin Committee

-  Determine the materiality level of 

Chairman  :  Director Innovation & Strategic 

an event or risk to be disclosed, and 

ensure that all material information 

Portfolio

Secretary  :  VP Enterprise Business Strategy

that	may	influence	the	preparation	of	

Member 

:  1)  Director Enterprise & 

such disclosure have been completely, 

accurately and consistently disclosed in 

detail pursuant to the applicable rules 

(compliance).

    Business Service

  2) Director of Network, IT & 

    Solution

  3) Relevant Director

-	 Discuss	significant	deficiencies	related	

Unit 

:  1)  VP Innovation, Strategy & 

to	internal	control	over	financial	

reporting as reported by Internal Audit 

(based	on	findings	from	Test	of	Control	

and the audit of internal control by 

external auditors) to see whether these 

    Synergy

  2) VP Management Accounting

  3) VP of relevant business 

    Directorate 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

175

ii.  Authority

to	investors	and	filing	through	online	media,	

-  To approve and determine the amount of 

designing details of meetings and presentations 

Single	Point	Margin	on	price	offering	for	

and dissemination of statements.

End User outside Telkom Group

b.  Coordinating the implementation of 

-  To oversee and to evaluate the 

Shareholder Relations, which includes 

implementation of Single Point Margin in 

responding to requests for information from 

Telkom Group.

Shareholder.

F.  Corporate Secretary/Investor Relations 

(“IR”) 

c.  Coordinating investor relations program 

development	that	includes	identification	

interaction target, approach program to all 

investors and other activities related to intensity 

Chaired by a Vice President ("VP") under Head of 

development of investor interest.

Corporate	Communication	&	Affair,	previously	under	

d.  Coordinating information development 

the Director of Finance, IR is responsible for preparing 

program, which consists of information 

disclosure of information around the inter-relationship 

development including a series of tasks such as 

between the Company and its shareholders in 

information platform development, feedback 

accordance	with	specified	procedure,	and	for	

management, strategic information processing 

keeping up a systematic feedback mechanism to 

related	to	stock	price	fluctuations	and	trends	

assist the management in responding to the dynamic 

and other activities related to the enrichment of 

shareholders and the capital market in a timely and 

information the Company needs to obtain.

effective	manner.

e.  Coordinating the implementation of annual 

meeting and conference calls.

1.  Profile of Corporate Secretary 

f.  Coordinating the selections of communications 

The Corporate Secretary is currently held 

media for periodic reports and disclosures, 

by Honesti Basyir. Currently, he is also as our 

provisions	of	document	filing,	website	

Director of Finance since May 11, 2012. Prior to 

management and other activities related to the 

his appointment he has held a number of key 

information provisions needed by investors and 

positions with Telkom, including Vice President 

the capital markets community. 

(“VP”) for Strategic Business Development at 

g.  Providing recommendations/advice to BoD on 

ITSS Directorate (2012), VP for Strategic Business 

issues related to corporate action in response 

Development at SICP (2010-2012), Project 

to various investor information and matters 

Controller	of	Project	Management	Office	(2009-

relating to the capital market. 

2010) and Assistant Vice President (“AVP”) for 

Business & Finance Analysis (2006-2009). He 

We really pays attention to the two important 

holds a Bachelor’s degree in Industrial Technology 

principles of GCG, which are accountability and 

from Institut Teknologi Bandung (1992) and a 

transparency. Through the IR unit and marketing 

Master’s degree in Corporate Finance from Sekolah 

unit, we continuously strives to ensure that all 

Tinggi Manajemen Bandung (2004).

information released is accurate, clear, precise and 

2.  Activities of the Corporate Secretary

The main activities of the Corporate Secretary/IR 

comprehensive in order to increase and maintain 

market	integrity	and	stakeholders’	confidence.

are as follows:

The Corporate Secretary has strategic roles and 

a.  Directing, organizing and controlling 

duties to ensure GCG implementation both at 

administration	process,	fulfilling	requests	for	

the company and within the scope of the group’s 

information for annual reports, information 

overall businesses (subsidiary governance). 

 
176

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

The duties and role of the Corporate Secretary are performed by several work units, namely:

No. Duties and Roles of the Corporate Secretary

Person in Charge

1.

Corporate Governance 
a.  Communication, coordination with other divisions/ units/ subsidiaries 

Head of Corporate 

related to the implementation, monitoring, assessment and review of 

Communication	&	Affair

GCG

b.  Build trusts towards the management’s ability to manage the 

company and build long-term values for stakeholders

c.	 Facilitate	and	promote	effective	relations	between	the	BoC	and	BoD	

by focusing on agency problems while upholding check and balance 

procedure

d.  Ensure the management of contracts between owners and managers 

and	BoD	and	BoC	charters	to	ensure	effective	control	on	decisions	

not explicitly made in the contract and during certain condition to 

ensure the company’s going concern.

e.  Balance out competence and information adequacy to the BoC 

and BoD to prevent competency gap and asymmetric information 

between the BoC and BoD.

f.  Manage and ensure that the Company’s Annual Report has covered 

Investor Relations Sub 

GCG implementation in the Company.

CSR
g.  Coordinate the Company’s activities related to Corporate Social 

Responsibility.

Directorate – Head Of 

Corporate Communication 

&	Affair

Public Relation Unit - CDC

Corporate philosophy
h.  Socialize and monitor the implementation of Corporate Philosophy, 

Organizational 

Corporate Values, System, Business Ethics and Corporate Culture.

Development Sub 

GCG Policy
i.   Prepare a policy and framework of GCG management within the 

Directorate – DIT HCM

Subdit Risk Process 

Company including GCG policies within subsidiaries (subsidiary 

Management – Head of 

governance).

CRMGA 

2.

BoD Administration & Corporate Office
Assist the BoD with various activities, information and documentation, 

Corporate	Office	Support	

Administrations - Sub Unit, 

including:

Corporate Communications 

a.  Prepare special List of Members of BOD and BOC and their families 

&	Affairs	Unit

either	within	the	company	or	its	affoliate	with	regards	to	share	

ownership, business relationship, and other related roles at the 

Company	and	its	subsidiaries	that	have	potentials	to	bring	conflict	of	

interests.

b.  Prepare Shareholder List.

c.  Attend BOD meetings and prepare minutes of meetings.

d.  Organize GMS.

3

Synergy and Coordination 
a.  Communicate and build synergy with the Group’s Corporate 

Subdit Innovation Strategy 

Secretary to address issues on information and other matters related 

& Synergy

to Telkom Group’s vision, mission, and GCG.

b.  Programs of communication and synergy within Telkom Group.

War Room Subdit

 
 
 
 
 
 
 
 
 
 
 
Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

177

No. Duties and Roles of the Corporate Secretary

Person in Charge

4

Legal/Regulatory Compliance
a.	 Compliance	with	financial	and	capital	market	provisions:

Investor Relations 

-  Remind and provide advices to BOD to ensure that the Company 

Sub Directorate – 

always comply with and follow the Capital Market Regulations and 

Head of Corporate 

uphold the Company’s Business Ethics and Work Ethics.

Communication	&	Affair,	

-  Keep updated with the capital market more particularly with 

and Legal Compliance 

regards to its prevailing regulations and with GCG international 

Sub Directorate- Head of 

practices.

CRMGA

-  As a contact person that facilitates communication between the 

Company and stakeholders as well as with OJK and IDX, on which 

the Company’s shares are listed.

b.  Regulatory Compliance:

Regulatory Management 

-  Remind and provide advices to BOD to ensure that the Company 

Sub Directorate–Head of 

always complies with prevailing regulations and follow all 

Corporate Communication 

stipulations.

&	Affairs

-  Keep updated on the industry, particularly the regulations inforce 

and shall apply to the company.

c.  Compliance with the company’s law and legal.

Legal & Compliance Sub 

Keep updated on prevailing regulations and ensure that the Company 

Directorate – Head of 

always complies with the law.

5 Communication/Disclosure (Liaison Officer)

CRMGA

a.  Communication with Financial Authorities, investors, and the capital 

Investor Relations Sub 

market:

Directorate – Head of 

-  Manage two-way communications and maintain good relationship 

Corporate Communication 

with OJK and IDX.

&	Affair

-  Prepare and communicate accurate, comprehensive, and true 

information with regards to the Company’s performance and 

prospects with stakeholders, and the Capital Market Community in 

collaboration with relevant Units.

-  Provide services to shareholders in terms of information related 

to the company’s condition (for instance: through information to 

investor, journalist gatherings and regular analysis of the impacts of 

macro economy on the company.

-  Publicize the Company’s corporate actions in a tactical, strategic 

and punctual manner.

b.  Communication with the public, customers and internal functions:

Public Relations Sub 

-  Determine criteria for type and contents of information to be 

Directorate – Head of 

disclosed to stakeholders, including information that can be 

Corporate Communications 

released as a public document.

&	Affairs

-  Revise display and governance of internal media and build good 

relationship	with	stakeholders	through	significant	events.

-  Keep and updated all information regarding the Company to be 

distributed to stakeholders through the Company’s website, bulletin 

or other media.

 
 
 
 
 
 
 
 
 
178

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

G.  Internal Audit Unit 

Number of Personnel at Internal 

personnel	with	Certified	Fraud	

Internal Audit Unit (“IA”) has an 

Audit

Examiner	(”CFE”)	certification,	

active role in applying control 

function over the Company’s 

business activities. 

1.  Head of Internal Audit Unit

Internal Audit appointed and 

discharged by the President 

Director after approval from the 

Board of Commissioners. As per 

31 December 2013, this strategic 

post was assumed by Erry 

As at December 31, 2013, the 

two	personnel	with	Certified	

IA unit is supported by 50 

Information System Audit 

qualified	staff.	

(“CISA”)	certification,	and	

one	personnel	with	Certified	

Management Audit (“CMA”) 

certification.	Throughout	2013,	

IA actively engages its auditors 

improve auditor’s competence 

to prepare for international 

in performing audit tasks and 

certifications	such	as	Certifed	

secure business growth, IA 

Information System Auditor 

continuously	made	efforts	such	

(“CISA”)	and	Certified	Internal	

IA is headed by a Group Chief 

2.  Qualification/Professional 

Certification 
In order to maintain and 

Anwardiredja.

as:

Auditor (“CIA”). 

Brief	profile	of 

Erry Anwardiredja:

Served as Head of Internal 

Audit of Telkom since 2012 

and appointed to the position 

based on a decree signed by 

the President Director. Pursued 

a career with Telkom and its 

subsidiaries since 1989, with 19 

-  engaging IA auditors in 

trainings, seminars and 

3.  Internal Audit Unit Structure 

workshops on technical 

subjects; and

and Status
As stipulated in Capital 

-  engaging IA auditors 

Market regulations, IA is an 

in continuous learning 

programs that have 

independent unit to other units 

and reports directly to the 

local and international 

President Director.

certifications.	

Presented below is Telkom’s 

years of professional experience 

At present, IA has seven 

Internal Audit organizational 

in various management 

positions. His immediate prior 

positions were as VP Internal 

Audit and VP Financial System 

at Telkomsel (2009-2011).

auditors with national 

structure.

certification	as	Qualified	

Internal Auditor (“QIA”), and 

six auditors with international 

certifications,	namely	one	

Head of Internal Audit
ERRY ANWAR DIREDJA

VP Infrastructure &  
Operations Audit
HARRY SUSENO 
HADISOEBROTO

VP Enterprise Management Audit
PURWOTO

VP Support & Subsidiary Audit
PURWADI SISWANA

AVP Service & Delivery Audit
SETIA DWI KUSUMAWARDHANI

AVP Financial &  
Asset Management Audit
SAUL RUDI NIXSON

AVP Service Operations Audit
JOKO PRIYONO

AVP Share Service Audit
JONI PATHIBANG

AVP Infrastructure & Supply Audit
IMAM SANTOSO

AVP ICOFR &  
Risk Management Audit
TATANG BASARI

AVP Subsidiary Audit
ENDRIZAL

AVP IT Support Audit
I KETUT DARSUMANTRA

AVP Quality Assurance &  
System Development Audit
EDI DJOKO SUWASONO

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

179

4.  Vision, Mission, Duties and 

and	defined	by	the	Company	

and make recommendations 

Responsibilities of Internal 

Audit
As an integral part of the 

as well as based on the IA's 

for improvements in terms of 

professional assessment.

design and implementation. 

company, IA has a vision to 

To facilitate the risk-based 

The next step is to participate 

be “a smart partner” to the 

audit paradigm in carrying out 

in the activities of internal 

Board of Directors, the Board of 

its duties and responsibilities, 

consulting services. Internal 

Commissioners, the Business/

IA has implemented the Audit 

consulting services, among 

Work Units and Subsidiaries, in 

Management System (“AMS”) 

other objectives, focus on 

order to achieve the Company's 

management tool, an online 

the implementation of the 

objectives and as a driving 

application to document all of 

Company's	operations	classified	

force in the creation of a 

the implementations of risk-

into infrastructure management 

disciplined culture at all levels 

based audits. 

of the organization in regard 

the implementation of all 

Improvements in IA’s 

(of production tools), as 

well as product and service 

support operations, including 

stipulations of prevailing laws, 

participation are carried out by 

identification	of	Group	Financial	

regulations, policies, procedures 

improving the quality assurance 

Reporting Risk/”GFRR”, 

and business processes. As 

for the company's operations 

preparation of subsidiaries’ 

“a smart partner”, IA has a 

through audit and non-audit 

business process and human 

mission to provide professional, 

activities. Audits are performed 

resource management. Internal 

objective and independent 

to ensure that potential 

consulting activity is more 

internal audit services and 

business risks are mitigated 

of a preventative solution to 

consultation to the BoD, the 

by	effective	internal	controls.	

secure that business operations 

BoC and the Work/Business 

If	deficiencies	are	found	in	the	

remain in the right direction and 

Units, to provide assurance 

regarding the adequacy of 

internal control mechanism of 

within the corridor of prevailing 

a certain business process, or 

regulations.

financial	reporting,	to	actively	

when certain risks turned out to 

ensure the implementation of 

be out of control, a substantive 

As part of a company highly 

internal controls, to support 

test is performed on the audit 

committed to successful GCG, 

the improvement of GCG 

practices, and to evaluate 

the implementation of risk 

management.

object	as	the	next	step	to	find	

IA has an important role in the 

the root cause of the problem. 

whistleblower mechanism which 

is the domain of the Audit 

In addition, as consequence 

Committee and the Executive 

of our dual listing in the IDX 

Investigative Committee (“EIC”) 

The vision and mission 

and the NYSE, IA periodically 

of which Head of IA is also 

statements of IA is implemented 

examines and audits the 

the secretary. Whistleblower 

through systematic and 

effectiveness	and	adequacy	of	

mechanism serves to 

measurable activities in line with 

internal control mechanism in 

accommodate any “complaint” 

prevailing standards in each 

terms	of	financial	reporting	in	

filed	by	employees	and	

phase of the audit process from 

line with the Internal Control 

forwarded to the management. 

preparation, implementation 

over Financial Reporting 

and monitoring of follow-up 

("ICOFR") standards.

actions. Therefore, a risk-based 

If the Audit Committee and the 

EIC consider that the complaint 

needs further investigations, 

audit methodology is used 

In order to support audit 

IA is to prepare follow-up 

during the preparation phase 

and encourage each unit’s 

actions as part of the audit 

of an audit as the primary 

awareness of the importance 

assignment.

guideline to determine the 

of internal control, all relevant 

auditability of units based on 

business units perform quarterly 

Findings from such activities 

the risk level, that is, the higher 

Control Self Assessment 

are reported to the President 

the risk, the higher is the need 

(“CSA”) over its internal control 

Director with a copy for the 

for an audit. The risk levels of 

responsibilities. Periodically, 

Audit Committee and later 

an auditeeare based on risks 

IA	also	reviews	findings	in	the	

distributed to the respective 

that have been mapped out 

CSA to assess their adequacy 

auditee for follow-ups and 

corrective measures.

 
 
180

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Further control are necessary 

of the company's disclosure 

transactional level. Our 

to ensure that an auditee has 

controls and procedures 

compliance activities in 2013 

provided adequate response 

under the supervision and 

included:

over the results of the audit and 

with the participation of the 

-  Supporting business 

consulting service. Operational 

management, including the 

follow-ups are conducted 

President Director, which is 

by the auditee while being 

of the same level as Chief 

monitored by the IA. For this 

Executive	Officer	(“CEO”)	

purpose, follow-ups are limited 

and Finance Director, which 

to	significant	business	process	

is of the same level as Chief 

activities with legal advice 

by delivering legal opinions 

on planned actions and 

issues in relation to 

their compliance with 

the applicable laws or 

areas with an agreed time frame 

Financial	Officer	(“CFO”)	(as	

regulations (legal advisory).

of completion.

such	term	is	defined	in	Rules	

-  Supporting business/

5.  Internal Audit Charter
Telkom’s IA unit has an 

13a-15(e) and 15d-15(e) under 

the Securities Exchange Act). 

corporate transactional 

activities by conducting 

Based on this evaluation, the 

review of any draft 

Internal Audit Charter as 

CEO and CFO have concluded 

one of the company’s formal 

that, as of December 31, 2013, 

documents containing a broad 

the company’s disclosure 

agreements/contracts 

(procurement and non-

procurement) to ensure 

description of the vision, 

controls and procedures were 

in advance that the 

mission, structure, status, duties, 

effective.	Disclosure	controls	

procurement or partnerships 

responsibilities and authority of 

and procedures conducted 

the IA, including competence 

by the management include 

requirements for its auditors. 

controls and procedures 

Internal Audit Charter has 

that are designed to ensure 

been formulated based on 

that information required 

procedure has complied 

with the procurement/

partnership procedures 

established by the Company 

and the external regulations.

international standards for the 

to be disclosed in reports 

-  Conducting a legal review of 

professional internal auditing 

filed	or	submitted	under	the	

planned business initiatives, 

practices issued by the Institute 

Exchange Act is recorded, 

policies and planned 

of Internal Auditors (“IIA”), 

processed, summarized and 

and had been approved by 

reported within the time 

cooperation (legal review of 

business & policy initiatives).

the President Director and the 

periods	specified	in	the	SEC’s	

-  Settlement of litigation 

Audit Committee.

rules and forms, and that such 

and non-litigation cases 

information is accumulated 

(litigation).

6.  The Implementation of Audit 

and communicated to our 

Work and Consulting Activities 

management, including the CEO 

C.  Evaluation on the Effectiveness 

in 2013
In accordance with the 2013 

and CFO, as appropriate, to 

of Internal Control

allow timely decisions regarding 

1.  Management’s Report 

Annual Internal Audit Work 

required disclosure.

on Internal Control over 

Plan,,during the year 2013 the IA 

has conducted and completed 

B.  Compliance

Financial Reporting

The Company's 

67 auditee and consultation 

Our corporate compliance 

Management is responsible 

objects from its 2013 Annual 

is managed by the Legal & 

Work Plan.

INTERNAL CONTROL 
SYSTEM

Compliance unit under the 

Directorate of CRMGA. This 

unit endeavors to ensure 

that our policies, corporate 

for establishing and 

maintaining adequate 

internal	control	over	financial	

reporting, as such term is 

defined	in	Exchange	Act	

decisions and business activities 

Rules 13a-15(f) and 

A.  Financial and Operational 

are done in compliance with 

15d-15(f). The internal control 

Control
Disclosure Controls and 

Procedures

prevailing law and regulations, 

over	financial	reporting	

both internal and external. We 

is a process designed by, 

are proactively implementing 

or under the supervision 

Management conducted an 

compliance policies at the 

evaluation	on	the	effectiveness	

business unit level and the 

of, the CEO and CFO, and 

executed by the Board of 

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

181

Directors, management and 

become inadequate because 

to	materially	affect,	our	

other personnel, to provide 

of changes in conditions, 

Company’s internal control 

reasonable assurance 

regarding the reliability 

of	financial	reporting	

and the preparation of 

consolidated	financial	

statements for external 

purposes in accordance 

with generally accepted 

or that the degree of 

compliance with the 

over	financial	reporting.

policies or procedures may 

We are committed to 

deteriorate.

The management has 

continual improvements in 

internal control processes, 

and will continue to review 

assessed	the	effectiveness	

and monitor the control 

of the company’s internal 

over	financial	reporting	and	

accounting principles, and 

control	over	financial	

includes those policies and 

reporting as of 

procedures that (1) pertain 

December 31, 2013. In 

to the maintenance of 

records that, in reasonable 

detail, accurately and fairly 

making this assessment 

the management used 

the criteria set forth in 

its procedures in order to 

ensure compliance with the 

requirements of Sarbanes-

Oxley Act and related 

regulations as stipulated by 

COSO. We will also continue 

reflect	the	transactions	and	

Internal Control – Integrated 

to	assign	significant	

dispositions of the assets of 

Framework issued by the 

company resources from 

the Company, (2) provide 

Committee of Sponsoring 

time to time to improve its 

reasonable assurance that 

transactions are recorded 

as necessary to permit 

Organizations of the 

Treadway Commission 

(“COSO”). Based on this 

internal	control	over	financial	

reporting.

preparation of Consolidated 

assessment, management 

INDEPENDENT AUDITOR

Financial Statements in 

concluded that as of 

accordance with generally 

December 31, 2013, our 

In line with existing procedures 

accepted accounting 

internal	control	over	financial	

and taking into consideration the 

principles, and that receipts 

reporting	was	effective.

independence	and	qualifications	of	

and expenditures of the 

independent auditors, our Annual 

Company are being made 

2.  Attestation Report of 

General Meeting of Shareholders 

only in accordance with 

authorizations of the 

Company’s management 

and Board of Directors, 

and (3) provide 

reasonable assurance 

regarding prevention 

or timely detection of 

unauthorized acquisition, 

use or disposition of the 

the Registered Public 

(“AGMS”) on April 19, 2013 appointed 

Accounting Firm

the Public Accountant Firm (or 

The	effectiveness	of	our	

“KAP”) Purwantono, Suherman & 

internal	control	over	financial	

Surja	(a	member	firm	of	Ernst	&	

reporting as of December 

Young Global Limited), a registered 

31, 2013 has been audited by 

KAP with OJK, to perform the 

KAP Purwantono, Suherman 

audit on our Consolidated Financial 

& Surja, an independent 

Statements	for	the	fiscal	year	ending 

registered public accounting 

December 31, 2013. The fee for the 

firm,	as	stated	in	their	

audit on the Consolidated Financial 

Company’s assets that could 

report which appears on 

Statements	for	fiscal	year	2013	was	

have	a	material	effect	on	

the Consolidated Financial 

agreed at Rp28.2 billion (excluding 

the Consolidated Financial 

Statements.

VAT).

Statements.

3.  Changes in Internal Control 

The independent auditor for our 

Because of its inherent 

over Financial Reporting

Consolidated Financial Statements 

limitations, internal control 

There have been no 

for	fiscal	year	2011	was	KAP	

over	financial	reporting	

significant	changes	in	our	

Tanudiredja, Wibisana & Rekan, a 

may not prevent or detect 

Company’s internal control 

member	firm	of	the	PwC	global	

all misstatements. Also, 

over	financial	reporting	

network. 

projections of any evaluation 

during the most recently 

of	effectiveness	to	future	

periods are subject to 

the risk that controls may 

completed	fiscal	year	that	

KAP Purwantono, Suherman 

would	materially	affect	

or are reasonably likely 

& Surja has been our public 

accountant	firm	since	2012.	The	

182

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

public accountant whose signature appears on the Independent Auditor 

continuity of competency 

Report	for	fiscal	year	2013	is	Hari	Purwantono.

development. Regularly 

assessing the quality of 

KAP Purwantono, Suherman & Surja is also assigned to perform an audit on 

implementation of risk 

the	Effectiveness	of	Internal	Control	on	Financial	Reporting	for	fiscal	year	

management through Risk 

2013 and an audit on funds utilization of the Partnership and Community 

Management Index, Risk 

Development	Program	(“PKBL”)	for	fiscal	year	2013.

Fees and Services of the External Auditor

The following table summarizes the fees for audit service in 2011, 
2012 and 2013

For years ended December 31

2011 1

20122

20132

(Rp million) 

Audit Fees

Tax Service Fee

All other fees

 40,503 

 26,619 

 28,240 

 70 

 400 

-

 326 

-

-

(1)  Audited by KAP Tanuredja, Wibisana & Rekan.

(2) Audited by KAP Purwantono, Suherman & Surja.

.

RISK MANAGEMENT

A.  Risk Management System

Since 2006, we have has initiated the implementation of a risk 

management system with reference to the COSO Enterprise Risk 

Management framework. Risk management is inherent in the 

implementation of GCG as well as internal control mechanism within the 

company.

Our stated vision with regards to risk management is: "Promoting a risk 

management as EMBEDDED CULTURE within all scopes of business 

processes and operations." Therefore, since 2008 we have established 

and developed:

-  Structural Aspects which include developing risk management 

vision, mission, commitment, tone at the top, conducive internal 

environment, policy, competence development, IT tools and systems.

-  Operational Aspects which include determination of Risk 

Acceptance Criteria, conducting risk assessment and developing 

specific-functions	risk	management.

-  Maintenance Aspects which include monitoring risk management 

implementation, periodical risk reporting report, safeguarding the 

Culture Survey and Risk 

Maturity Level.

Currently, the implementation 

of risk management in the 

Company is integrated across 

the entire entity. We have 

established road map of the 

Entity Risk Management 

development as follows:

- 2013  : improvement of ERM 

Maturity Level at 

Quantified	Level	initial	

stage.

- 2014  : improvement of 

ERM Maturity Level 

at	Quantified	Level	

intermediate stage.

- 2015  : improvement of 

ERM Maturity Level 

at	Quantified	Level	

Advanced stage.

- 2016  : improvement of ERM 

Maturity Level to 

Optimized Level.

B.  Evaluation of the Effectiveness 

of Risk Management Systems 

The	effectiveness	of	the	Risk 

Management System is 

evaluated through:

1.  Quarterly review and 

monitoring of unit risk 

management.

 
 
Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

183

2.  Preparation of regular 

changes in currency 

(i.e. Information System 

quarterly Risk and 

Compliance Analysis 

Reports.

exchange rate and 

deficient	funding.

Security through 

implementation of ISO 

-  Legal & compliance risks 

27000).

3.  Meetings to discuss 

including legal issues 

6.  Development of Corporate 

corporate risks through 

encountered by the 

Internal Control Program.

meetings at BoD as well as 

Company.

7.  Development of Regulatory 

BoC level.

-  Regulatory risks 

Management.

4.  Measurement of risk culture 

including regulatory 

implementation through 

provisions that Company 

internal surveys conducted 

should comply with.

on a number of respondents. 

-  Competition risks 

5.  Measurement of risk 

including potential 

LEGAL PROCEEDING AND 
LAWSUITS INVOLVING THE 
COMPANY

management maturity level 

tighter competition 

In the ordinary course of business, 

(ERM Maturity Level).

across entire business 

we have been named as defendant 

C.  Risks encountered by the 

portfolio.

in various legal actions related 

to land disputes, monopolistic 

Company

D.  Efforts to Manage Risks

practice and unfair business 

Risks encountered by us are 

To manage the aforementioned 

competition, and SMS cartel 

detailed in “Business Overview” 

risks, hawse have undertaken 

practices. With regard to the legal 

– “Risk Factors”. In general, 

following	efforts:

proceedings described below, we 

these risks include:

1.  Established and developed 

do not believe that subsequent 

1.  Country-related risks such as 

structural, operational 

investigations or court decisions 

changes in politics, society, 

and maintenance aspects 

regarding those cases will have 

macro economy and natural 

over risks management 

significant	financial	impact	on	

disasters that are likely to 

implementation across entire 

us or our subsidiaries. Based on 

occur in Indonesia.

our subsidiaries.

management's estimates on the 

2.  Company-related risks that 

2.  Improving the Quality of 

probable outcomes of those cases, 

include:

Risk-based Decision Making 

we have made provisions of Rp49 

-  Operational risks, 

(six eyes principles).

billion as at December 31, 2013. 

including potential 

3.  Development of Business 

disruptions on productive 

Continuity Management and 

See Note 42 in the Company’s 

assets, security of the 

Crisis Management.

Consolidated Financial Statements.

assets from external 

4.  Development of Revenue 

interference, potential 

Assurance to prevent 

The following describes 

revenue leakage, changes 

leakage and Anti Fraud 

certain	current	significant	legal	

in technology and risks 

Program.

proceedings involving us, our 

arising from satellite 

5.  Development of Enterprise 

subsidiaries and our Board of 

business.

Security Governance in 

Commissioners and Board of 

-  Financial risks including 

safeguarding physical and 

Directors: 

changes in interest rates, 

non-physical assets 

184

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

A.  Cases Involving the Company

Case

Legal Status

Financial Impact 

(Rp)

Commission for the Supervision of Business Competition 

(“KPPU”)
We	are	the	defendant	with	KPPU	as	plaintiff	in	the	case	of	

In appeal at the Central 

allegation of violation of Article 5 of Law No.5 of 1999 on 

Jakarta District Court

Prohibition of Monopolistic and Unfair Business Competition 

Practices

Civil Court
Telkom and Achmad Mansuri collectively as Defendant with 

In appeal at the Supreme 

R.	Hady	Soentoro	as	Plaintiff	in	the	appeal	case	to	the	court	

Court

decission

Telkom, the Provincial Government of South Sulawesi, the 

Regional Government of Gowa Regency, and the National Land 

In appeal at the Supreme 

Agency collectively as Defendant with Andi Jindar Pakki et al. as 

Court

Plaintiff	in	the	land	right	dispute	at	Telkom	Makassar

Indonesia National Board of Arbitration (“BANI”)
Telkom	as	Defendant	and	PT	Giland	Teknikatama	as	Plaintiff	in	the	

arbitration case of allegation of default in PKS PPLT 

Appeal at Bandung 

District Court for 

annulment of BANI 

decision

Telkom	as	Defendant	and	PT	Khatulistiwa	Dwi	Bhakti	as	Plaintiff	in	

Administration process of 

the arbitration case of allegation of default in PKS PPLT

payment

18 billion

110 billion

57,6 billion

1,7 billion

4 billion

Assosiasi Pengusaha Wartel Indonesia (“APWI”)
Telkom, Telkomsel, BRTI and MoCI collectively as Defendant, with 

BPP	APWI	as	Plaintiff	in	the	dispute	case	of	allegation	of	unlawful	

act related to distribution of airtime rights revenues of Internet 

In appeal at the Supreme 

Court

3,7 billion

kiosk (wartel) operators

B.  Cases Involving Subsidiaries

Financial Impact 

(Rp)

18 billion

Case

Legal Status

Lawsuit by APWI
Telkomsel has been sued by APWI related to the payment of air 

Telkomsel is currently in 

the appeal process at the 

time by telecommunication kiosks (wartel), which also involved 

Supreme Court

Telkom and BRTI.

Bankruptcy Lawsuit
Telkomsel faced a bankcruptcy lawsuit related to the 

Telkomsel has been 

declared free from 

implementation of the business cooperation agreement with 

bankruptcy status based 

PT Prima Jaya Informatika. Telkomselis alleged to incur liabilities 

on the Appellate Decision, 

due to the suspension of distribution after the Purchase Order 

which is upheld by a 

issued by PT Prima Jaya Informatika is rejected.

Judicial Review decision at 

KPPU
Telkomsel and certain other Operators were investigated by KPPU 

the Supreme Court.

Telkomsel is currently 

waiting	for	the	notification	

related to allegation of SMS cartel practices by said Operators. 

from the Central Jakarta 

KPPU has issued a Decision which sentenced Telkomsel to pay 

District Court regarding 

25 billion

Rp	25	billion	in	penalty,	for	which	decision	Telkomsel	has	filed	an	

the start of the Joint 

appeal at the District Court. 

Proceedings at the court.

 
 
 
Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

185

C.  Cases Involving Members of Board of 

are published in print or electronic mass media or 

Commissioners and Board of Directors
In 2013, there were no legal proceedings involving 

disseminated	specifically	to	employees	and	their	

families. Some corporate information is also published 

any serving member of the BoC and BoD. 

in our internal magazine.

ADMINISTRATIVE SANCTIONS

In addition, we can be contacted directly at:

During 2013, there were no administrative sanctions by 

Investor Relations

the capital market authority or other authorities to the 

Graha Merah Putih 5th Floor

Company or members of its BoC and BoD.

Jl. Jend. Gatot Subroto Kav.52

PUBLIC ACCESS TO INFORMATION

Jakarta 12710

Tel. 

Fax. 

: 62-21-521 5109

: 62-21-522 0500

Our corporate disclosures can be accessed through 

Email/mailist  : investor@telkom.co.id 

our website (www.telkom.co.id). Certain disclosures 

Below	is	a	list	of	our	disclosure	and	coordination	activities	for	fiscal	year	2013:

Information Transparency 
Activities

Number of 
Activities

Date

Conference Call(*)

Analyst/Investor Meetings

Public Expose

General Meeting of Shareholders

Investor Release

Investor Conference

Roadshow

Newspaper Announcement:

a. GMS

b. Financial Statements

c. Dividend 

d. Stock Split

3

181

1

1

5

3

4

3

2

1

1

1 May, 23 July, 6 November

9, 10, 11, 15, 16, 17, 23, 30 January, 6, 20 February, 13, 14, 20, 21, 25, 26, 27, 28 
March, 2, 3, 4, 9, 10, 11, 24 April, 2, 8, 15, 16, 23, 29, 30 May, 5, 11, 12, 13, 19, 20, 
25, 26, 27 June, 3, 4, 10, 11, July, 1, 21, 22, 28, 29 August, 2, 5, 11, 12, 13, 18, 19, 23 
September, 9, 10 October, 7, 13, 14, 18, 20, 21, 25, 28 November, 4, 11, 12, 17, 19 
December 2013

27 November

19 April

11, 15 January, 6 March, 31 July, 28 November

18-22 March, 20-22 May, 2-3 October 

27-28 September, 1 October, 3-4 October, 28-30 October

20 March, 4 April, 23 April.

7 March, 19 July

23 April

21 August

*)  A Conference call is a meeting forum between our BoD and investors, both domestic and international, to report the results of the 

quarterly financial statements through electronic media, namely a teleconference. Conference calls are usually held to coincide with the 
publication of quarterly report, which is issued in the form of an Info Memo.

 
186

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

from our previous management of 

C.  Business Ethics of Telkom 

Group Strengthening
Accordance to the direction 

A code of ethics for all Telkom 

Group employees which require 

that employees to:

1.  Acts and carries out his/her 

CODE OF ETHICS AND 
CORPORATE CULTURE

Given that an organization is none 

other than the people within it 

our morals and ethics are the 

foundation for the application of 

GCG in our company. Learning 

governance, our application of GCG 

is an integral part of our approach 

to excellence in our performance: 

being	profitable,	obeying	the	law,	

being ethical and instilling an 

awareness among our employees 

of our social responsibility to the 

public as we strive to be a good 

citizen to ensure that we will 

continue to grow and be loved by 

our customers.

and can be viewed on our 

5.  The company protect 

website at http://www.telkom.

anyone who reports 

co.id/en/investor-relations/

information about legal 

tata-kelola-perusahaan/kode-

violations, unethical actions 

etik. Amendments of the code 

or other actions that violate 

of ethics will similarly be posted 

the principles of GCG.

on our website.

of the GCG development and 

duties honestly and fairly.

implementation surrounding 

2.  Places the interests of 

the Group, we have issued a 

policy on the application of 

the Company above any 

personal or group interests.

GCG in Telkom Group (No.

3.  Respects individual rights 

PD.602.00/r.00/HK000/

and diversity as a source 

COP-D0030000/2011) which 

of strength for the Telkom 

articulates our measures to 

Group.

strengthen our corporate 

4.  Upholds the corporate 

culture and business ethics 

culture.

A.  Business Ethics

within the Group. Our 

5.  Safeguards corporate 

We believe that a good business 

commitment to our code of 

assets and maintains the 

principle is ethical business, 

which refers to doing business 

sustainably and with excellent 

performance, in compliance 

with ethical principles on the 

basis of prevailing laws and 

regulations. In line with Decree 

of the Directors No.KD.05/2005, 

we have a business ethics 

that	defines	the	standards	of	

organizational behavior as well 

as employee behavior in the 

interactions with customers, 

suppliers, contractors, 

colleagues, and other parties 

that have an interaction with 

the company.

ethics in managing the Group is 

confidentiality	of	corporate	

as follows: 

information.

1.  The companies within 

6.  Produces quality products 

the Telkom Group strive 

to be companies that 

can be role models by 

and provides the best 

service to customers.

7.	 Pursues	corporate	profits	

operating a strong, healthy 

and growth by complying 

and fair business driven 

by honorable values 

and complying with the 

law while respecting all 

stakeholders.

with the provisions of the 

law and business ethics.

8.  Is responsible for all his/her 

decisions and actions.

9.  Upholds and enhances the 

2.  The companies within the 

reputation of the Telkom 

Telkom Group must operate 

Group.

or manage their business 

10.  Respects the public and the 

with due attention to ethical 

environment.

business principles and 

the prevailing laws and 

D.  Socialization and Enforcement 

B.  Implementation of Code 

regulations.

3.  The companies within the 

of Business Ethics
Socialization and assessment 

of Ethics by the Board of 

Commissioners, Board of 

Directors and Employees
In compliance with the 

Telkom Group practice the 

are undertaken each year 

principles of GCG and are 

to instill and reinforce the 

concerned with the public, 

comprehension of Corporate 

provisions of Section 406 of the 

culture and the environment.

Values and Business Ethics by 

Sarbanes Oxley Act (“SOA”) 

2002, our code of ethics 

applies equally to our Board 

of Commissioners, Board of 

Directors	and	other	key	officers	

as well as all of our employees 

4.  Any act against the law or 

all employees. The socialization 

breach of ethics is forbidden, 

programs involves aspects of 

even if undertaken for 

GCG, business ethics, integrity 

business reasons or while 

pact, fraud, risk management, 

under pressure from any 

internal control ("SOA"), 

party.

whistleblowing, prohibition 

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

187

of gratuities, IT governance, 

COSO framework on internal 

security of information, and 

control audit at the entity level.

other issues related to the 

practice of good corporate 

E.  Corporate Culture 

governance. The assessment 

Systems and cultures are 

meanwhile is carried out 

continuously developed to 

through a Business Ethics 

meet the demand and to cope 

Survey involving all employees 

with the business changes in 

as survey respondents. This 

order to realize our aspirations 

survey is implemented online 

to continue to advance, be 

through the Company's portal/

valued by our customers, be 

intranet media. At the end of 

competitive in our industry 

the survey, each employee is 

and be a role model for other 

required to sign a statement of 

companies. In 2009, we began 

compliance with business ethics 

the transformation to a new 

applicable at the Company. 

corporate culture known as 

“The Telkom Way”. Our culture 

The comprehension and 

were further developed in 

practice of business ethics, 

2013 with the enactment of 

along with the results of the 

Leadership Arcitecture and 

yearly survey, are audited 

Corporate Culture (“LACC”) of 

internally as well as externally 

Telkom Group

through the SOA 404 audit 

process, related to the 

The company’s culture is fully 

implementation of control 

described as follows:

environment in accordance with 

Moral and ethic are 

the foundation for the 

implementation of 

GCG in our Company, 

given that organization 

is merely an assembly 

of people. Over time, 

we learn that the 

implementation of 

GCG can not be 

separated from 

conducting business 

ethically and building 

the awareness of 

the Company and 

employees.

Practices to be the winner

IMAGINE - FOCUS - ACTION

Principles to be the Star

SOLID

SPEED

SMART

Philosophy to be the Best

Always The Best

188

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Philosophy to be the Best: Always The Best 

Philosophy to be the Best: Integrity, Enthusiasm, 

Always the Best is a basic belief to always provide 

Totality 

the best in every job we do. Always the Best 

Always the Best requires our employees to have 

have the essence of "Ihsan" which in this sense is 

integrity, enthusiasm, and totality. 

translated to "best". Employees who have Ihsan 

spirit will always provide better results than it 

Principles to be the Star: Solid, Speed, Smart 

should be, so the ihsan attitude will automatically 

Principles to be the Star of the Telkom Way is the 3S, 

be guided by a sincere heart. When every activity 

namely Solid, Speed, as well as a Smart which is 

that we do is a form of worship to the God 

also the core values or great spirit. Explanation of 

Almighty. 

Solid, Speed Smart is as follows:

SOLID

SPEED

SMART

One Heart

Starting Point

Intuition

Mental

One Mind

Setting Direction

Innovation

Reasoning

One Action

Taking Action

Impressive

Physical

Practices to be the Winner : Imagine - Focus – Action

Practices to be the Winner of The Telkom Way is the IFA which is Imagine, Focus, Action as well as the Key 

Behaviors. Explanation of Imagine, Focus and Action is as follow:

Always The Best (ATB)

It is the result of Imagine, Focus and Action 

Imagine

I

Always The Best

F

A

Focus

Action

Imagine
-  Begin from the end 

Focus
-	 First	thing	comes	first	

Action
-  The world can only be changed 

-  The vision or dreams of a true 

-  Establish proof of progress 

through imagination plus action

leader 

-  Prioritize resources allocation 

-  A vision without action is just a 

-  Start with what is desired, not 

from what is feasible 

fantasy, action without vision is 

just a momentary sensation

-  Create quick wins 

 
 
Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

189

F.  Evaluation of the Implementation of Business 

Telkom Group employees, or third 

Ethics and Corporate Culture 
Each year, we conduct an internal survey to 

assess	the	effectiveness	of	the	application	of	

our corporate culture and business ethics. This is 

known as the Business Ethics Family Survey. The 

survey, which is conducted online to allow us to 

reach all our employees quickly, asks questions 

about GCG, business ethics, The Telkom Way, anti 

fraud, internal control, the integrity pact, the whistle 

blowing system and more. The survey results for 

2011, 2012, and 2013 were 74.87 points, 79.07 points, 

and 75.80 points out of a possible 100 points.

party, may submit complaints 

regarding the accounting and 

auditing issues, breach of policy, 

allegations of fraud and/or 

corruption, and violations of 

code of ethics, directly to the 

President Commissioner, or 

to the Chairman of the Audit 

WHISTLEBLOWING SYSTEM

Committee of 

As part of our entity level controls, Telkom has since 

2006 implemented a whistleblower program that is 

PT Telekomunikasi Indonesia, Tbk.

designed to receive, examine, and follow up complaints 

- 

Information reported must be supported by 

from employees of Telkom Group and third parties in 

sufficient	evidence	and	considered	reliable	for	

confidentiality.	The	implementation	of	whistleblower	

further investigation.

program is administered by the Audit Committee 

established	on	the	BoC	Decree	further	ratified	by	the	

B.  Protection for Reporting

BoD Decree.

The Company’s policy on whistleblowing 

protection is stipulated in BoD Decree 

A.  Whistleblowing Management

No. KD.48/2009to accommodate and ensure the 

Telkom Group's employees or any third party 

safety	of	employees	and	third	parties	who	file	

may submit complaints regarding accounting 

complaints or report violations.

and auditing issues, policy violations, fraud and/

or corruption, and violation of code of conduct 

C.  Parties managing Complaints

directly to the President Commissioner or the 

Complaints are managed by the Audit Committee 

Chairman of the Audit Committee of 

who will follow up complaints received in 

PT Telekomunikasi Indonesia, Tbk. via email, fax or 

accordance with established procedures.

mail to the following address:

Email 

:  ka301@telkom.co.id

Fax 

:  (62-21) 527 1800

D.  Complaints Handling

In order to meet the OJK Rule No.IX.1.5 and the 

Sarbanes-Oxley Act of 2002 Section 301 regarding 

Website 

:  www.whistleblower.telkom.co.id

the Audit Committee of a Public Company Audit 

Letter 

:  Audit Committee

Committee, complaint handling must be included 

  PT Telkomunikasi Indonesia Tbk.,

in GCG improvement framework. Therefore, certain 

  Graha Merah Putih, 5th	floor

  Jl. Jend. Gatot Subroto Kav. 52

  Jakarta 12710

conditions	for	filing	complaints	are	necessary	

to ensure that a complainant has full sense of 

responsibility and does not intend to defame 

someone's reputation.

In	filing	complaints	the	following	criteria	must	be	

met:

The Audit Committee will follow up complaints 

-	 a	complaint	is	filed	via	website,	email,	fax	or	

filed	by	third	parties	including,	and	especially	those	

mail.

from the Telkom Group's employees relating to:

- 

it provides information on issues of internal 

-  Accounting and Auditing

control, accounting, auditing, regulatory 

violations, fraud and/or corruption, and 

violations of the code of ethics.

Accounting and internal control problemsover 

financial	reporting	that	might	lead	to	material	

misstatements	in	the	financial	statements	and	

 
 
 
 
190

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Learning from our 

audit issues, especially concerning the independence of the Public 

Accountant Firm.

previous management 

-  Violations against regulations

of governance, our 

application of GCG is 

an integral part of our 

approach to excellence 

in our performance: 

being profitable, 

obeying the law, being 

ethical and instilling 

an awareness among 

our employees of our 

social responsibility to 

Violation of capital market regulations and laws pertaining to the 

operation of Telkom and violations of internal regulations that could 

potentially harm the Company.

-  Frauds/or suspected corruption

Fraud	and/or	corruption	by	officials	and	/or	Telkom’s	employees.

-  Code of Ethics

Unhealthy attitudes of Directors and Management that may 

ruin Telkom’s reputation or cause harm to our business. These 

dishonorable	actions	may	include:	dishonesty,	conflict	of	interest	or	

misleading information to the public.

We have also established a working mechanism between the Audit 

Committee and both the Internal Audit and Investigations Committee, 

including with subsidiaries to follow up incoming complaints. 

In addition, the whistleblower program has also been socialized to and 

comprehended by majority employees.

During	2013,	the	Audit	Committee	followed	up	two	complaints	filed	

that were worth investigations and fell into the category of complaints 

that are related to accounting, internal control, regulatory violations, 

the public as we strive 

suspected fraud, and code of ethics violations.

to be a good citizen 

to ensure that we 

will continue to grow 

and be loved by our 

customers.

The application and results of whistleblowing systems:

Description

Quantity

Remarks

Number of complaints

Qualified

Complaint category

Complaint progress

3

2

2

1

Complaints received

Complaints deemed worth follow ups

Suspected Fraud

Complaint being processed and followed up

 
Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

191

E.  Whistleblowing System Procedure

WHISTLE 
BLOWER

•	
•	
•	
•	

Website
Email
Fax
Letters

WHISTLEBLOWING SYSTEM PROCEDURE

THE AUDIT COMMITTEE / BOARD OF COMMISSIONERS

PARTIES

Initial Review

Does it have 
anything to do with 
BoD

NO

Initial Review by the 
Internal Audit

YES

Report

Does it need more 
information

YES

•	
•	
•	

Initial Review
Formulating TOR and 
Independent Auditor 
Procurement

Investigative audit 
and follow up 
by Investigative 
Committee

YES

•	
•	
•	
•	

Accounting and Auditing
Violations on Regulations
Frauds and or Corruption
Code of Ethic

NO

Does it meet the 
procedure

NO

BoC Opinion

Investigative Audit?

YES

Supervision of the 
Audit Committee

Investigative audit 
by Independent 
Auditor

•	
•	

Report discussion
Follow up

Report

Report and 
recommendation

Shareholders

NO

Report to 
shareholders?

Documented

Information

NO

BoD

192

2013 Annual Report
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Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

GCG IMPLEMENTATION 
CONSISTENCY

At our environment, an extensive 

and increased comprehension 

towards GCG has been achieved 

as the company experienced 

and learnt things during its 

implementation. Telkom strongly 

believes that GCG is a dynamic 

system that needs to be 

strengthened from time to time 

to make it always adaptable to 

changes in our business. Through 

continuous updating, instead 

of getting in the way, GCG 

implementation will contribute 

more to our business growth.

Our GCG implementation is 

integrated with the management 

of compliance, risk management 

and internal control. This 

practice requires us to be able 

to manage GRC in alignment 

with the management of our 

business performance and 

ensure the business as a going 

concern. Initially, implementing 

risk management was not easy, 

requiring time to master the 

competencies, achieve greater 

accuracy in recognizing the 

industry and organizational risks 

and embed a culture of risk within 

the corporate culture. However, 

thanks to the commitment, 

consistency and patience of the 

management, risk management 

is now making a very positive 

contribution to the planning and 

decision making processes, and 

A.  Performance Management 

Management System 

System
To instigate GCG, particularly 

Application which principally 

measures basic elements of 

accountability, we manage 

individual performance and 

our accountability for our 

employees’ performance 

through an Employee 

individual competencies (core 

competency	and	specific	

competency). The individual 

Performance Management 

performance assessment refer 

System, as stated in Company 

to realization of management 

policy No.PD.208.00/2011. 

contract and employee 

In accordance with the 

purposes and objectives 

competencies assessment 

done using 360 degrees 

of the policy, the principles 

assessment by the employee 

of objectivity, fairness and 

itself, employee’s supervisor, 

transparency are applied by 

subordinates and colleague. 

referring to the guidelines 

Both assessment process 

on responsible performance 

performed online using web 

measurement and appraisal 

based information system 

in the management contract 

application through our portal/

mechanism, the determination 

intranet.

of performance indicators 

according to the scope of 

B.  Implementing the Integrity 

work and role of each unit 

Pact and Strengthening the 

and individual within the 

organization and the setting of 

Anti-Gratuity Policy
We began to implement the 

agreed targets that refer to the 

Integrity Pact consistently 

Company’s performance targets 

after the Integrity Pact 

as stated in the corporate 

plan. Performance targets 

policy was issued in 2009. 

The Integrity Pact policy is 

are formulated on the basis 

aimed at sharpening GCG 

of the corporate plan and are 

implementation, particularly 

broken down to the unit, sub 

in relation to the GCG 

unit and employee level with 

implementation areas namely 

due attention to the SMART 

integrity code, business ethics, 

principle	Specific,	Measurable,	

avoiding	conflict	of	interest,	

Achievable, Realistic, and 

prohibition on gratuities, 

Time Related. Evaluation is 

prohibition on insider trading, 

conducted regularly (daily, 

information	confidentiality,	

weekly, monthly, quarterly 

preventing actions intended 

and annually) according to 

for self-enrichment of the 

the performance indicator 

enrichment of other party that 

measured in the management 

could	cause	financial	loss	in	

reinforcing GCG implementation at 

review mechanism, which is 

the areas of procurement and 

Telkom Group. 

The following key activities have 

been implemented consistently 

to support GCG practices and 

ensure that it is aligned with the 

management of the business:

supported by various online 

partnership, service integrity 

applications.

and	financial	reporting	integrity.

To complement the existing 

Although the Company already 

Decree No.PD.208.00/2011, 

practices GCG, it is important 

we have passed the regulation 

to allot particular attention 

No.PR.208.01/r.00/PS730/

to certain areas to prevent 

COP-B0011000/2012 dated 

potential	financial	loss	to	the	

March 22, 2012 regarding 

Company and to create “islands 

the Employee Performance 

of integrity” as one of the 

 
 
Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

193

instruments of bureaucracy 

performance is assessed by 

related activities are carried 

reform and the prevention 

KPKU of the Ministry of SOE 

out	effectively,	responsibly	and	

of collusion, corruption 

and internally self-assessment 

transparently and are able to 

and nepotism (“KKN”), by 

is performed at Business Unit/

deliver sustained added value 

concentrating on measures to 

Division level.

create openness, accountability 

to the company, while avoiding 

any	conflict	with	the	interests	of	

and participation. 

D.  Corporate Planning 

the stakeholders. 

The direction of the President 

Governance
Consistency in planning 

E.  IT Governance

Director and the Integrity Pact 

governance is a key concern for 

As a company engaging in the 

in the presence of senior leader 

management in implementing 

business of information and 

Telkom Group.

GCG. According to Company 

data provider for customers,in 

policy, the management ensures 

which security must be 

C.  ISO-Based Process 

that the corporate planning is 

guaranteed, we always strives to 

Management
Since 1996 we have consistently 

systematic, simple, organized, 

strengthen our IT governance. 

integrated, aligned with the 

We also strives to always 

applied the ISO-based quality 

corporate vision and mission, 

maximize the use of technology 

management system and 

and can be properly executed 

in managing the company, since 

integrated it with the Malcolm 

according to previous plans, it 

it will directly contribute to the 

Baldrige-based performance 

should also facilitate evaluation 

improvement of good corporate 

excellence criteria since 

and control when applied.

governance implementation. 

2001. Our second application 

of the ISO and Malcolm 

Baldrige-based quality 

The corporate planning model 

corporate value chainwhich 

comprises three phases:

covers all production equipment 

Almost all points in our 

management system is aimed 

1.  Aligning stakeholder 

infrastructure networks and 

at establishing governance 

expectations.

all important aspects of 

processes and performance 

2.  Formulation the corporate 

management	such	as	finance,	

through disciplined processes 

strategy (strategic 

logistics and human resources, 

and proper documentation 

formulation).

including services to employees, 

to achieve process-based 

performance excellence in 

the Company refers to the 

3.  Implementation of the 

customers, suppliers and 

business strategy.

other stakeholders have been 

integrated into the IT network. 

assessment of performance 

GCG guarantees and provides 

excellence Malcolm Balridge. In 

assurance that the entire 

The IT governance management 

2013, the Company’s excellent 

planning process and all 

framework refers to Control 

 
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2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Objectives for Information and 

Several examples of IT 

other criteria to create supplier 

related Technologies (“COBIT”), 

governance practice in our 

ranking and shorter suppliers 

and is articulated in our policy 

operation are user access 

list, and Eligible Bidder stage, 

on Information Security 

review, password management, 

which	is	the	final	selection	for	

Systems (No.KD.57/Year 2007), 

audit log/audit trail and end 

suppliers eligible for bidding or 

comprising:

1. 

Information, data/

user computing.

being engaged in a procurement 

process.

information processing 

systems, networks and 

F.  e-procurement Implementation
As a manifestation of GCG 

The	benefits	of	the	system	are,	

supporting facilities, which 

and Integrity Pact, we have 

among others, the speed of the 

are critically important 

been consistent with our 

tender process, the electronic 

information assets. 

application-based procurement 

selection of tender participant 

2.  An information security 

management to curtail 

according	to	the	specified	

system to assure information 

meetings between suppliers and 

requirements, electronic selection 

integrity and assets, in order 

the procurement committee as 

of	the	winner,	and	other	benefits	

to protect our competitive 

all tenders and negotiations are 

related to enhanced quality of 

value,	cash	flow,	profitability,	

done through the monitors in 

the process, reasonable prices, 

legal compliance and 

commercial image. 

3.  An information security 

system covering risk 

assessment, security 

assessment, legal and 

order to make making them fair 

fairness, transparency and 

and transparent. 

absence of any intervention. 

We select suppliers through 

G.  Human Resource (“HR”) 

three main stages which are 

supplier registration stage 

Competence Development 
The gradual change in business 

regulatory compliance and 

where suppliers register their 

portfolio from infocom to TIMES 

business requirements.

names online through Supply 

has created shifts in terms of 

4.  The successful 

Management and Logistic 

necessary competence. Based on 

implementation of 

information security 

Enhancement (“SMILE”), 

our formulated GCG framework, 

followed by Selection stage 

the competence and capability 

systems through shared 

where we make assessment on 

of human resource is one of 

understanding, control, 

suppliers depending on their 

important elements in GCG 

monitoring and evaluation of 

business	classification	and	

practice. 

policy implementation. 

Knowledge management processes in KAMPIUN

Business 
Strategy

Knowledge Needs 
Inventarisation

Knowledge Sources 
Inventarisation

KNOWLEDGE ACQUISITION

Knowledge
Collection

Database and
Capture Tools

Telkom KM 
Networks

Workstation Group

Workstation Group

User

User

KNOWLEDGE SHARING

Project 
Document

Project Work

KNOWLEDGE UTILISATION

Individual Work

Individual Work

Sharing Tools
Collaborative Tools 
Communications
Links Network
Intranets

Working 
Document

Brosur
Webpages
Document Distribution 
System
Collaborative Tools

 
 
 
Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
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195

In the implementation, 

is an ideal condition where we 

H.  The Management of 

knowledge management is 

will keep running without being 

Information Ownership and 

focused on creating business 

dependent upon any particular 

values that can produce 

employee. This is to be 

Intangible Assets
Information and all intangible 

sustainable and competitive 

achieved by projecting us into 

assets, including research, 

advantages by optimizing 

a knowledge-based enterprise 

technologies, and intellectual 

the acquisition, sharing and 

through the transformation 

property rights earned through 

utilization of knowledge the 

of Learning Center into a 

assignments within and/or at 

company needs for continuous 

Corporate University (CorpU), 

the expense of the company 

improvements.

which has become a channel 

are the property of Telkom. 

for competence improvement 

hawse have a regulations on 

To support our knowledge 

to support our business needs 

the Management of Intellectual 

management process, we had 

so as to establish a center of 

Knowledge and Intellectual 

a Knowledge Management 

excellence human capital who 

Property Rights in accordance 

System called KAMPIUN, 

have international standards 

with No.PD.605/2011. 

which is a sort of data bank 

within the TIMES industry. They 

Through the protection and 

(repository) used as a tool 

are then expected to support 

management of intellectual 

for all employees to improve 

business improvement and 

property we expect to be able 

insights and knowledge by 

the implementation of our 

to increase income generation 

uploading or downloading any 

new culture tag-lined “from 

and maintain our competitive 

knowledge they may need via 

competence to commerce" 

advantage. Creativity and 

the	system	to	find	solutions	

which means that competent 

innovation with regard to new 

for	many	different	problems	

employees are likely to create 

and existing products and 

they	find	at	work,	which	in	

business. 

turn will help improving work 

services is a corporate asset. 

We manage a database of 

productivity and quality. 

Please refer to "Human Capial" 

creations, brands, industrial 

section on page 88 for more 

designs, inventions, trade 

The	final	objective	of	knowledge	

detailed information on 

secrets, copyrights, trademarks, 

management is to create a 

human resource competence 

industrial design rights, patents, 

learning organization, which 

development.

and rights to trade secrets. 

CorpU transformation to become the international center of excellent human capital

Great Spirit:
- Corporate University
- Telkom University
- Assessment Center

Center of Excellence

LE AR NING SOLUTIONS DELIVERY SYSTEMS

Biz Learning 
Solutions

Learning 
Programs

Req. 
Manpower 
Supply

Future Biz. 
Leaders

Dev. Gaps 
Analysis

Learning 
Innovations

Learning 
Programs

Str. Learning 
Partnership

Knowledge 
Management

LEARNING SOLUTIONS architecture

Leadership Academy

Functional Academy

Consumers

EWS

Network

ITSS

Assessment Centre

Telkom University

Organizational Research Centre

Suppliers/Customers Dev. School

Alliance & Partnership Centre

LEARNING FOCUS

LE ARNING STRATEGY GOVERN ANCE

INTE RNATIONAL LANGUAGE AND BUS INESS

Learning 
Infrastructure

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Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

We routinely manage various activities that constitute intangible assets, such as innovation, through our portal 

http://inovasi.telkom.co.id which can be accessed by all employees.

I.  Relations with Stakeholders 

Understanding and comprehending the needs and expectations of stakeholders are an important part of 

the GCG management to create fairness among all stakeholders. Through our corporate culture "The Telkom 

Way", the management has strived to foster corporate values and culture by leading all employees to a shared 

understanding of values that should always be informed to all stakeholders and make such values including 

inherent norms and principles of governance as the center of their inspiration. 

The	following	are	some	identified	stakeholder	values:

Stakeholder

Stakeholder Value

Customer

Shareholder

Employees

Government

Competitor

Investor and Finance Community

Community

Product and service satisfaction level

Accuracy and transparency in invoicing and operating

Guarantee product and service continuity 

Continuously provide dividend to shareholder 

Increasing trend on share 

Adaptable to new environment

Win over market and ready to compete

Continuous	growth	of	financial	performance

Guarantee of business governance expansion

World class practice

Employee Welfare

Good career place

Abide to government regulation 

Transparent and abide to tax regulation

Role model for all SOE

Participant in increasing PDB

Fair business competition

Mutual business partner

Resource sharing to press cost

Transparency in company report

Good	financial	report

Employment

Economy	multiplier	effect

Provide positive impact for public at large

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

197

Follow ups on Complaints from 

SOE or companies other than 

A part from assessment by 

Customers and the Community
Under current business conditions, 

listed companies or SOEs.

IICG, we are frequently chosen 

to be observed by other rating 

where telecommunications 

The process for CGPI assessment 

agencies since we are considered 

penetration has exceeded, growth 

and rating consists of four stages 

as benchmark or model for other 

in voice (telephone use) has 

with	different	weighing:

companies. Following is some of 

reached saturation point and the 

1.  Self assessment, the company 

our other achievements:

competition	is	getting	fiercer,	

was asked to complete the 

1)  Ranked 1st as the Most 

maintaining a balance between 

questionnaire in accordance 

Committed to a Strong 

the needs and expectations 

with the GCG assessment 

Dividend Policy from Finance 

of all our stakeholders brings 

theme.

Asia Best Companies Award 

its own challenges for GCG 

2.  Observing document, the 

2013.

implementation. Complaints 

company submitted policies, 

2)  The Best of Asia for the 

have been made by customers 

procedures and other evidence 

category of Asia’s Icon on 

and the public about the 

demonstrations our application 

Corporate Governance in 

telecommunications services 

of GCG.

Corporate Governance Asia 

among	others	are	tariff	war	

3.  Assessment of papers and 

Annual Recognition Award 

that leads to a decline in ARPU 

presentations, the company 

2013.

and diminishing of service 

prepared a paper describing 

3)  The Best Corporate Overall 

quality,	fixed	billing	complaints,	

GCG activities in line with 

from Indonesian Institute for 

pulse credit absorption. We 

the assessment theme and 

Corporate Directorship (“IICD”) 

use the complaints as input to 

presented it to the jury.

on Corporate Governance 

evaluate and improve its services 

4.  Observation, where the IICG 

practices in listed companies 

quality, and responding and 

jury visited us for interview, 

in Indonesia.

follow up every customers and 

observation and an on-

4)  Ranked 2nd The Best GCG 

society complaints, as it is our 

site	review	to	 confirm	the	

Implementation in Anugerah 

commitment to put forward 

implementation of GCG in 

Business Review.

ethical business practices and 

the company, referring to the 

5)  The Best GCG Implementation 

provide satisfactorily services to 

results of the self-assessment, 

from Anugerah BUMN.

customers and other shareholders.

document and paper 

6)  Corporate Governance 

GCG EVALUATION

assessment

Perception Index – The Most 

Trusted Companies 2013 as the 

As a result, we are again awarded 

most trusted company from 

We monitor GCG performance 

the recognition as The Most 

IICG in collaboration with SWA 

through annual evaluations by the 

Trusted Company, in line with the 

Magazine based on investor, 

IICG, an independent GCG rating 

GCG assessment theme for 2013, 

analyst and fund manager 

company in Indonesia. The IIGC 

namely "GCG in Perspective of 

survey.

routinely conduct CGPI surveys 

Knowledge".

and ratings on listed companies, 

198
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2013 Annual Report
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PT Telekomunikasi Indonesia, Tbk

Highlights
Highlights

Preface
Preface

Management 
Management 
Report
Report

Business 
Business 
Overview
Overview

Management’s 
Management’s 
Discussion & Analysis 
Discussion & Analysis 

Social and 
Environmental 
Responsibility

201
CSR Strategy

212
Social and Community Development

202
Environment Preservation

220
Responsibility to Consumer

206
Employment, Health and Work Safety (“K3”)

Corporate
Corporate 
Governance
Governance

Social & 
Social & 
Environmental 
Environmental 
Responsibility
Responsibility

Company 
Company 
Profile
Profile

Additional 
Additional 
Information 
Information 
(For ADR 
(For ADR 
Shareholders)
Shareholders)

Appendices
Appendices

2013 Annual Report
2013 Annual Report
PT Telekomunikasi Indonesia, Tbk
PT Telekomunikasi Indonesia, Tbk

199
199

200

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

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Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Priyantono Rudito
Director of Human Capital Management

Social and Environmental Responsibility

Our CSR strategy is based on the “Triple Bottom 
Line” concept for sustainable business existence 
and growth through a balanced. 

A business entity should pay attention to the 
achievements	aspects	of	Profit-People-Planet	
(“3P”) in a balance.

In	addition	to	the	pursuit	of	financial	gain	
(profit),	a	business	entity	should	also	be	
actively involved in supporting the welfare 
of society (people) while contributing to the 
preservation of the environment (planet).

Our CSR 
commitments made 
in line with our core 
competencies in the 
fields of Information 
and Communication 
Technology (ICT) 
to encourage the 
acquisition and 
utilization of ICTs for 
the improvement the 
welfare of Indonesian 
society.

In Indonesia, the implementation 

Regulation (“PP”) No.47/2012 

of Social and Environmental 

on Social and Environmental 

Responsibility for corporations, 

Responsibility in Limited Liability 

also known universally as 

Company, as the implementing 

Corporate Social Responsibility 

regulation for the stipulations of 

(“CSR”), is mandatory for business 

Article 74 of Law No.40/2007 

entities incorporated as a limited 

on Limited Liability Company. 

liability company with business 

Thus, PP No.40/2012 serves as 

activities in the area of, and/

the basis for us in developing and 

or related to, natural resources. 

implementing our CSR programs, 

This is regulated in Government 

internally as well as externally.

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

201

In addition, as a State-Owned 

and growth through a balanced 

vision & mission statements as 

Enterprise (“SOE”), we are 

approach towards achievements 

well as the Company's business 

also obliged to implement a 

in	aspects	of	Profit-People-

portfolios, whereby we have 

Partnership and Community 

Planet (“3P”). In addition to the 

defined	its	existence	as	a	business 	

Development Program (“PKBL”). 

pursuit	of	financial	gain	(profit),	

entity under the theme of 

Activities carried out within the 

a business entity should also be 

"Telkom Indonesia for Indonesia". 

scope of PKBL are governed by 

actively involved in supporting the 

In regard CSR, this theme is 

the Minister of SOE Regulation 

welfare of society (people) while 

pursued through the objective of 

No.PER-05/MBU/2007 dated 

contributing to the preservation 

"Enlightening Society", namely 

April 27, 2007, on Partnership 

of the environment (planet). 

supporting progress of people in 

Program of SOE and Small Scale 

Indonesia towards greater welfare 

Businesses and Community 

The achievement of corporate 

through activities in the three 

Development Programs, which has 

sustainability encompassing 

main pillars of Telkom CSR that 

been lastly amended by Minister 

aspects of economic 

are in line with the Triple Bottom 

of SOE Regulation No.PER-08/

sustainability, social sustainability, 

Line concept, as follow:

MBU/2013 dated September 10, 

and environmental sustainability 

-  Digital Environment.

2013. In essence, activities in PKBL 

also refers to the guidance 

We concern for the 

have a purpose similar to CSR, 

procedures of ISO 26000 for 

environment is manifested 

and thus represent one form of 

socially responsible conduct of 

through the provision 

the implementation of CSR.

business organizations as part of 

and management of 

the practice of good corporate 

telecommunication 

CSR STRATEGY 
Our CSR strategy is based on the 

governance (“GCG”). 

infrastructure and a variety of 

Information & Communication 

“Triple Bottom Line” concept for 

Further, our CSR activities are 

Technology (“ICT”) facilities 

sustainable business existence 

also aligned to the Company's 

to support and connect the 

CSR strategy base on concept
“Triple Bottom Line”

Telkom Indonesia
For Indonesia

ENLIGHTENING SOCIETY

PLANET

PEOPLE

PROFIT

E n viro n m e ntal 
Preserv atio n

Infrastru cture

Disaster R elief

E d u c atio n

P u blic H e alth

C ulture & 
Civilizatio n

P artn ership

P u blic S ervic e

Get Connected

Be Empowered

Go Commerce

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&
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i

Enrich Capacity

Empowering Comunity

Enabling Creativity

Provides a Variety
of Public ICT Facilities

Community Empowerment
Through Education

Supporting Creative
Ideas Implementation

GOOD CORPORATE GOVERNANCE
GOOD CORPORATE CITIZEN

 
 
 
 
 
 
 
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Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

activities of communities, 

provision of ICT facilities in 

development of infrastructures 

including in environment 

a variety of public services, 

and facilities for the community, 

preservation of the respective 

as well as by supporting the 

and disaster assistance, and (iv) 

areas as well as in emergency 

development of micro, small 

programs related to responsibility 

response situations during 

and medium enterprises, and 

to consumers.

natural disasters. 

-  Digital Society.

We also contributes to 

the empowerment of 

especially those in the creative 

industry sector, related to the 

optimization of ICT utilization. 

ENVIRONMENT 
PRESERVATION

communities, in line with 

Overall, the three main pillars 

We realize the importance of 

current global trends where 

of our CSR are implemented 

preserving the environment, 

social interactions are 

through a variety of programs in 

and thus strive at all times to 

being increasingly shaped 

7 (seven) activity areas, namely: 

minimize the negative impact 

by progress in ICT. In this 

(i) partnership, (ii) public service, 

to the environment due to our 

regard, we intend to empower 

(iii) education, (iv) healthcare, 

operational activities as well as 

the communities through 

(v) culture & civilization, (vi) 

the activities of communities and 

education on the optimum 

environmental preservation, and 

the society in general. We are 

utilization of ICT, so that 

(vii) disaster relief/social charity.

also active in supporting various 

community members may 

national programs related to 

benefit	in	their	 daily	life	and	

Following is a description of 

environment preservation.

activities. 

our social and environmental 

-  Digital Economy.

responsibility activities conducted 

A.  Policy

We actively seeks to create 

during 2013, which for reporting 

Our commitment to be 

synergy with relevant 

purposes are grouped into 

environmentally responsible 

stakeholders in creating 

programs in (i) environment 

is stipulated in Circular Letter 

greater economic welfare 

preservation, (ii) programs in 

No.ED.130/PS000/SDM-

for the nation and people of 

employment, work health and 

20/2008	regarding	efficiency	

Indonesia by supporting the 

safety, (iii) programs in PKBL, 

measures within 

 
Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

203

PT Telekomunikasi Indonesia, Tbk, which are 

carried out through a variety of internal and 

community programs. Environmental impacts 

caused by the company's operations must 

be kept at a minimum level and we assume 

responsibility for such impacts.

B.  Type of Program 

We strive to run a variety of programs related 

to environment preservation summarized in 

Telkom’s Go Green Action, which is a program 

that	covers	carbon	emissions	mitigation,	office	

building	energy	efficiency,	BTS	energy	efficiency,	

use	of	renewable	energy,	paperless	office	

concept, waste management, water treatment 

and recycling, bike to work and earth hour. 

1.	 Carbon	Emissions	Mitigation	Efforts

We	have	yet	to	specifically	 calculate	the	

carbon footprint from its operations. 

Nevertheless, since 2009 we have engaged 

in a number of initiatives to consistently 

and purposely reduce the consumption of 

electricity in our operational activities. Thus, 

we	also	contributes	to	efforts	in	carbon	

emission mitigation, the electricity consumed 

was generated by power plants using 

conventional fossil fuels (coal and diesel fuel) 

that are sources of carbon (“CO2”) emission 

into the atmosphere. 

In our implementation, these initiatives are 

undertaken through a strategy of utilizing 

highly	efficient	equipment	with	new	

technologies that are more environment 

friendly, among others:

-  The use of AC equipped with inverter 

technology,	retrofiting	existing	fluid	

and thermodynamics systems with 

Artticmaster technology, and replacing 

freon in AC equipment with hydrocarbon 

refrigerant. 

-  Replacing TL lamps with LED lamps that 

feature	higher	energy	efficiency	of	up	to	

90%.

- 

Installing capacitor banks at our STOs to 

reduce energy loss due to reactive power.

-  Replacing TDM-switches in switching 

equipment with soft-switches that 

consume less electricity, dissipate less 

heat, and have smaller footprint.

We strive to conduct 

various programs 

environmental 

conservation, which 

is summed up in the 

Telkom Go Green Action 

program.

-  Replacing existing linear-mode type 

rectifiers	with	switch-mode	type	rectifiers 	

that require lower input power while giving 

higher	efficiency	conversion.

-  Construction and operation of green data 

centers, which feature zero depletion 

refrigerant (no CFC), zero depletion 

FAP (N2 100% natural gas), environment 

friendly materials (mercury-free) and 

energy-efficient	(from	the	use	 of	LED	

lamps and cooling system management).

Aside from contributing to carbon emission 

mitigation	efforts,	these	initiatives	to	reduce 	

electricity consumption have also result in 

efficiencies	in	operational	and	maintenance	

costs, as well as reduced equipment down 

time due to failure of air conditioning system.

2.	 Office	Building	Energy	Efficiency	

We	have	made	 energy	systems	in	 our	office	

buildings	more	efficient.	A	variety	strategic	

measures is applied, such as:

-  The use of capacitor banks to improve 

the power factor, to comply with the 

KVAR limit of PLN, and to reduce wasted 

electricity due to the large apparent 

power from capacitive loads. In 2013, we 

conducted a series of joint trials with 

PT Excelindo Chandra Mulia (holder of 

Top Saver 2000) and have implemented 

the use of Top Saver for non-inverter 

equipment in order to reduce power losses 

and will continue in the following years.

-	

Installation	of	reflective	glass	of	6	mm	

thickness to reduce heat from the 

outside,	allowing	for	more	 efficient	use	

of air conditioning systems. A series 

of joint trials were conducted during 

2013 with PT Sadean Energy Indonesia, 

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Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

holder	of	Reflecto	Coatings	for	Building 	

operations of 3.996 units of outdoor BTSs 

on	the	use	 of	film-coating	materials	 on	

allowed us to save energy for cooling purpose 

external windows and glass wall panels 

by 30% or an equivalent of Rp48 billion.

on	buildings.	The	film-coated	glass	allows	

visible	light	to	pass,	while	reflecting	all	or	

4.  Use of Renewable Energy 

most of the radiant heat from outside. This 

Significant	carbon	emissions	mitigation	

results in considerable reduction in the 

effort	has	been	made	by	 changing	energy	

use electricity for air conditioning and for 

consumption pattern from using non-

lighting. Implementation of the program 

renewable energy to using renewable energy 

started near the end of 2013 and will 

such as energy from solar, water and the wind. 

continue in the coming years.

Although small in scale, we have begun to 

-  Replacement of conventional lighting with 

implement the concept of "carbon free" for 

LED	lighting	that	are	 energy-efficient	and	

some operational activities. The use of solar 

also environment-friendly as they do not 

contain mercury.

-	 Retrofitting	chiller	AC	with	modern,	

cells as energy to run BTSs allows 961.39 ton 
of CO2 emission reduction each year.

energy-efficient	technology	used	in 	

Telkomsel is the pioneer in operating BTS’s 

building automation system (“BAS”), 

that use renewable energy from solar energy, 

resulting	in	more	 efficient	operation	by	

micro hydro, and low power consumption, and 

building operators as well as the use of 

has operated thousands environment-friendly 

more environment-friendly refrigerants. 

BTS.

Implementation of the program started in 

mid-2013 and will continue in the coming 

Renewable energy is used in some islands and 

years.

other cities that 24/7 still used generators, 

-  The proper and strict implementation of 

by starting to use hybrid power plants that 

operational schedules for lighting and 

combine solar cells and wind power. The use 

equipment, without compromising the 

of renewable energy like hybrid power plant 

comfort and safety of building occupants, 

is expected to save electricity consumption, 

in	order	to	reduce	inefficient	use	of	

maintenance costs and fuel consumption by 

electricity.

98%. Meanwhile, the remaining 2% of fuel 

-  Provide continuous and consistent 

consumption is still needed for maintenance 

education on energy conservation 

purpose.

to building occupants, including the 

placement of signage/stickers at various 

5.	 Paperless	Office	Concept

strategic locations to remind employees to 

Another initiative in the mitigation of carbon 

reduce the use of electricity and water.

emissions is through the implementation of 

- 

Implementing a lighting zoning scheme 

the	paperless	office	concept.	We	have	already	

by segregating areas with lights-on based 

implemented this concept through the online 

on their needs, in order to improve the 

appropriate use of energy and thus saving 

energy.

- 

Installation of timers for outdoor lighting.

3.	 BTS	Energy	Efficiency

A	significant	energy	saving	is	achieved	by 	

using outdoor BTS for all Telkom Flexi and 

Telkomsel BTSs. Outdoor BTSs are smaller 

in compare with indoor BTSs and require 

no substations and cooling system. The 

By upholding the vision of being a 

company that superior in providing 

TIMES in the region, with the 

mission of providing high quality 

TIMES services at competitive 

prices, as well as to be the model 

for the best managed corporation.

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

205

office	memo	system	since	1998	in	a	number	

of	carbon	emissions	mitigation	efforts.	In	

of work units nations-wide. Subsequently, 

this regard, we have a strong commitment to 

our management has issued policies to 

responsible of water use and treatment.

significantly	reduce	the	budget	for	 office	

papers. By minimizing paper use, we have 

Our water consumption is relatively low, used 

succeeded in reducing the amount of paper 

mainly for building operations and drinking 

waste.

water for employees, which is majority 

supplied by the local Water Company 

At present, all of our works units have 

("PDAM") of the areas in which we operate. 

implemented	the	online	official	memo	

However, we have made a strategic step 

application	for	internal	 office	memo	traffic.	

in water treatment by making bio pores 

Throughout 2013, the number of internal 

and installing storage tanks around our 

official	memos	generated	by	all	 of	our	works	

office	buildings	to	hold	rain	water,	as	well	

units	through	the	 online	official	memo	

as implementing a simple water recycling 

application has reached 221,286 memos.

process	using	charcoal-based	filtration.	The	

filtered	water	is	then	used	to	 wash	cars	and	

Assuming	that	on	the	average,	a	single	official	

water plants.

memo consists of 2 (two) pages and is 

directed to 3 (three) recipients, which in turn 

8.  Bike to Work

forwarded further to another 3 (three) people 

In order to live a healthy life and mitigate 

each. These 221,286 memos require a total 

carbon emissions, we urges employees to 

of 3,983,148 pieces of paper, or equivalent 

bike to work on Fridays. The suggestion 

to 7,966 reams of paper. By using the online 

was initiated in 2009 and has gained good 

official	memo	applications,	we	have	saved	 on	

responses from most of our employees 

the use of 7,966 reams of paper.

even until 2013. We hope this habit will 

be long preserved and is part of "Bike to 

We have also socialized the implementation 

Work" national movement instilled among 

of the concept among employees as well as 

employees.

our customers, inter alia through the use of 

electronic billing, and centralized bill payment 

9.  Earth Hour

through teller service, automated teller 

We participates in the annual "Earth Hour" 

machine ("ATM"), phone banking, internet 

promoted by WWF that aims to preserve 

banking, mobile banking and auto debit.

the environment by reducing electricity 

consumption. This activity is carried out 

6.  Management of Hazardous and Toxic ("B3") 

by keeping a power outage for 1 hour on 

Waste

Saturday in the fourth week of March of each 

Waste disposal is managed jointly with 

year, which is scheduled at 20:30 to 21:30.

local Sanitation Department. It is routinely 

monitored to reduce the amounts of left 

C.  Certification in the Field of Environment

over waste. We also manages waste and 

Embracing the vision to be a leading company 

its disposal in a responsible manner at all 

in TIMES business across the region and to 

operational	offices.

actualize a mission to provide high quality TIMES 

services at competitive prices while trying to 

7.  Use and Management of Recycled Water 

become a role model of corporate management, 

Water is vital for human life and plays an 

we shall also consider environmental control, 

important role in maintaining the ecosystem. 

and health and work safety. To meet government 

Therefore, the use and management of water 

regulations in applying SMK3, in 2013 Telkom and 

has become an issue no less important than 

our	subsidiary,	property	earned	SMK3	certificates.

 
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Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

EMPLOYMENT, HEALTH AND WORK SAFETY (“K3”)

A. Employment

1.  Policy

The policy of HR management is directed on 

the attainment of vision, mission and corporate 

target (sustainable competitive growth) as well 

as HR management target. The HR management 

target is to establish great leader and great 

development for existing employees. External 

recruitment is focused on hiring professionals 

to	fill	positions	that	 competence	is	not	 owned	

by existing employees and recruit fresh 

graduates	with	the	aim	to	fill	the	position	left	

by employees due to retirement, improving 

the composition of employees in terms 

of education, age and streams (corporate 

people with productivity above industry average 

function).

with high level of engagement in managing 

Telkom Group business portfolio which focusing 

c.  Competence Development

on TIMES. We are also striving to improve 

synergy	and	efficiency	among	companies	within	

Telkom Group and will continue to focus on how 

to deliver our values. 

Law No.13 on Employment and Collective Work 

The human resource competency 

development was brought about through 

education and training in competence 

conversion as well as competence 

development, both directly or indirectly 

related to our business strategies and 

Agreement (“CWA”) between the management 

operations.

and the union, serves as a reference throughout 

the employment policy to ensure the compliance 

with the applicable rules and legislation and to 

minimize the occurrence of violations of human 

rights in the employment relationship.

a.  Management of Employee Relations with 

Management

Referring to The Presidential Decree No.83 

year	1998	on	Ratification	of	ILO	Covention	

In addition, we also hold a variety of programs 

to improve employee competencies, which are 

currently managed through Telkom CorpU. 

Among of the programs are international 

certification	and	GTP,	which	provide	

opportunities for company’s best talents to 

have global exposures and experiences by 

stationing them in many countries. 

No.87 year 1948 on Freedom of Association 

d.  Employee Remuneration

and Protection of the Right to Organize 

Convention, a group of Telkom employee 

established “Serikat Karyawan Telkom” or 

“SEKAR”. Up to 31 December 2013, SEKAR 

has 16.283 employee member or 91,1% of total 

employee working for Telkom and JVC. To 

We	offer	competitive	employee	remuneration	

packages that consist of monthly salary, 

various allowances and facilities such as 

housing, pension plan and health pursuant 

to prevailing rules and regulations, which are 

regularly revisited to secure competitiveness 

avoid	the	potential	conflict	arising	in	the	next	

within the industry.

PKB, the Management enhances the role of 

LKS Bipartit which conducted on monthly 

e.  Health Care

basis.

b.  HR Recruitment

Our recruitment is done through internal and 

external recruitment. Internal recruitment 

is done by optimizing the Telkom Group 

existing resource through synergy to achieve 

cost	efficiency	for	employee	turnover,	and	

to obtain the best talent suitable for needs 

and at the same time facilitating career 

Managed by Yakes, we provide medical 

benefits	for	employees	and	their	family 	

intended at improving the Company's 

productivity. To monitor the employees’ 

health, we organized annual medical check up 

in order to obtain employees’ health status 

(stakes). In addition, we also issued a policy 

of	of	healthy	living	paradigm.	Health	benefit	

is also provided for all retiree, including their 

family, categorized in two types of funding, 

namely:

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Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

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207

–  Employees who were hired prior to 

The awards are presented to motivate for 

November 1, 1995 and have served over 

improved contribution in the future.

20 years, are eligible for helath insurance 

managed by Yakes Telkom; and

h.  Level of employees turnover

–  The Remaining employees are given access 

Employee turnover is due to situations in which 

to health services in the form of insurance 

employees leave the company for various 

benefits.

reasons like voluntary resignation, being 

For our subsidiary employees, medical 

assigned	as	officials	at	Telkom,	our	subsidiaries	

benefits	are	provided	though	health	insurance 	

or other government entities, death, retirement 

program sponsored by the government, 

and early retirement, which is a program that 

known as Jamsostek.

f.  Retirement Program

is	offered	openly	and	voluntarily	in	nature,	to	

employees that meet certain criteria.

We	offers	two	pension	schemes, 	namely	

i.  Gender equality and equal employment 

Defined	Benefit	Pension	Plan	("PPMP")	

opportunity

tailored for permanent employees who 

We have no gender discrimination policies 

were	hired	prior	to	July	1, 	2002,	and	Defined	

related to employment. All regulations are 

Contribution Pension Plan ("PPIP") that apply 

applied consistently and equitably to all 

to other permanent employees.

employees regardless of gender. Similarly, the 

g.  Employee Awards

employment	opportunities	offered	apply	to	all	

employees, with positions available to us do 

On regular basis, we give a number of awards 

not	specify	the	 qualifications	that	differentiate	

to high achievers individuals and units who 

by	gender.	Position	requirements	specifies	 only	

have shown remarkable contributions to our 

the education and competencies (soft skills 

business targets achievements. 

and hard skills) requirement. Employee rights 

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2013 Annual Report
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Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

(compensation,	benefits,	career	development	

g.  The pension program

opportunities and competencies, working 

-  PPMP

time, working facilities) and obligations 

PPMP is managed by Dana Pensiun and 

applicable to all employees regardless of 

the	benefit	is	 calculated	by	an	actuary 	

gender.

2.  Type of Program

based on years of service, salary level 

at retirement and is transferable to 

dependent families if the respective 

During 2013, we implemented the following 

employee passes away.

activities in employment aspect:

-  PPIP

a.  Negotiation of CWA between Management 

PPIP is a pension plan for permanent 

and employees is conducted every two years.

employees who were recruited after July 1,  

b.  838 employees were hired during 2013 

through recruitment.

2002, managed by several appointed 

Pension Fund Financial Institutions 

c.  Competency development in 2013 is provided 

from which employees can choose. The 

for employee both still in active duty and 

Company's annual contribution to the PPIP 

entering retirement period.

d.	 A	variety	of	International	certification	

is determined by a portion taken from 

participating employee’s basic salary.

programs for 1,471 employees.

-  Welfare support for retired employees.

e.  Employee remuneration was based on their 

h.  A number of awards were given to high 

performance and annually adjusted to market 

achievers by both internal and external parties 

benchmark.

while other awards were given to outstanding 

f.  By the end of 2013, the number of employees 

units, with the following details:

and retirees and their families who 

- 

internal awards to 443 employees;

participated in its core health services Yakes 

-  honor medals from the Indonesian 

we reached 113.629 people.

President were given to eight employees; 

and

 
 
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Governance

Social & 
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Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
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209

-  unit awards were given to four units.

i.	 Staff	turnover	during	2013	involved	1.327 	

people, including 781 who took early 

retirement.

3.  Financial Impact 

Following	is	the	financial	impact	 of	some	

employment programs:

a.  Expenses for pre-retirement training for 

employees of Rp1.5 billion.

b.  Expenses for welfare support for retired 

employees of Rp10.2 billion.

c.  The expenditures for recruitment program 

reached Rp7.5 billion.

d.  Budget allocation for Competency 

development amounted to Rp265.3 billion.

e.  The Company’s contribution for post-

retirement	health	care	and	insurance	benefits 	

during 2012 are Rp302 billion and Rp17 billion, 

respectively.

f.  Our contributions for PPMP and PPIP during 

2013 respectively reached Rp182 billion and 

Rp6 billion.

Zero accident program is organized 

pursuant to labor regulations and 

K3 rules evaluated and assessed 

each year. Our commitment to 

realize security and safety in work 

environment is manifested in the 

policy set out in the Company’s 

Board of Directors Decree 

regarding the Determination of the 

Company’s.

Decree regarding the Determination of the 

Company’s (Enterprise Security Governance 

and Safety Regulation) No.KD.37/UM400/COO-

D0030000/2010 dated October 26, 2010.

2.  Type of Program

g.  Cost incurred for the award was Rp8.5 billion.

In 2012-2013, various activities were carried out 

Please see the Human Capital section on page 88 

for more detailed information on employment.

B.  Health and Work Safety

1.  Policy

Since 2009, K3 was managed focusing on how 

to accomplish zero accident rate. The program 

is organized pursuant to labor regulations and 

K3 rules evaluated and assessed each year. Our 

commitment to realize security and safety in 

work environment is manifested in the policy 

set out in the Company's Board of Directors 

related to the K3 program including:

a.  Training on work safety

-  Training for General HSE Expert and SMK3 

Internal Auditor. 

-  Simulation of Fire Emergency Response at 

Witel Bogor.

-  Earthquake Emergency Response Training 

and simulation in Jakarta Timur. 

-  Simulation of Flood Emergency Response 

against vital objects in collaboratoin 

with Indonesian Navy ("TNI AL") at Witel 

Bekasi.

-  K3 Seminar held each two-monthly in 

collaboration with Jaring K3.

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Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

b.  Achievement of ”zero accident” 

Location

Safety Hours

Telkom Bekasi Area

Telkom Bogor Area

Telkom West Jakarta Area

Telkom South Jakarta

Telkom East Jakarta Area

Telkom North Jakarta Area

Telkom Tangerang Area

Telkom Regional Sumatera

Telkom Regional West Java

Telkom Regional Central Java

Telkom Regional East Java

Telkom Regional Kalimantan

Telkom Regional KTI

Telkom GMP Bandung

Telkom GMP Jakarta

Telkom GCC Central Jakarta

1.638.569 

2.143.736 

2.503.164 

1.592.892 

4.077.024

2.269.530 

3.834.832 

2.012.569 

2.094.151 

2.044.573 

2.041.061

5.092.684

8.671.826

2.025.063

3.404.798

4.086.952

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

211

c.  Online SMK3 Application and Online Safety 

-  Awards fromthe Ministry of 

Care

Manpower,Directorate General of 

-  The development of online SMK3 

Supervision and Fostering Employment on 

application, in accordance with the 

the on audits on OHSE management system 

Government Regulation No. 50 Year 2012, 

recommended to obtain a "Satisfactory 

can be accessed by all organic employees, 

Level for the Advanced category", for 

contains SMK3 measurement criteria 

Telkom Area Jakarta Barat, Telkom Area 

and can be used for online monitoring, 

Balikpapan Kalimantan Timur, Telkom Area 

evaluating and analyzing purposes to 

Jakarta Selatan, Gedung Kantor Pusat 

simplify and to expedite the implementation 

Telkom, and Gedung Telkom in Solo.

process andinformation updating 

nationwide.

e.  Internal Audit on SMK3

-   Online Safety Care Application is a means 

To ensure that the company has set the HSE 

to raise employee awareness on aspects 

goals, objectives and programs that meet 

related to their respective work place, for 

the HSE policy, SMK3 audit was conducted 

example, to inform working conditions with 

internally once a year (in the West, South, 

potential risk of K3 to prepare its solutions.

Central, East, North Jakarta, Bekasi, Bogor, 

Tangerang areas) and by regionally through 

d.  Awards received in K3 (Zero accident)

sampling (West Java/Lembong, East Java/

-   Awards received in OHSE (Zero accident)

Malang, Central Java/Semarang, Sumatra/

from the Ministry of Man power between 

Medan, KTI/Bali)

1 January 2009 untill 31 December 2012 for 

13	office	locations.

3.  Financial Impact

-  Awards received in OHSE (Zero accident) 

The expenditures for programs related to K3 in 

from the Governor of Banten between 

2013 reached Rp1.7 billion.

1 January 2009 untill 31 December 2012 for 

Telkom Area Tangerang.

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Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Social and Community 
Development

The object of these programs 
is the economic activities of 
communities, which can be directly 
or indirectly related to our core 
business, with the aim of building 
harmonious relationship with these 
communities

A. Policy

With reference to the Board 

of Directors Decree No.KD.21/

PR000/COP-B0030000/2010, 

we implements the 

Partnership Program and 

Community Development 

Program, as well as a variety 

of CSR initiatives related to 

community development. The 

object of these programs is 

the economic activities of 

communities, which can be 

directly or indirectly related 

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

213

to our core business, with the aim of building 

painted batik artisans in its production 

harmonious relationship with these communities 

process. 

while also contributing directly to improve their 

welfare. 

ii.  Arul Jewellery

B.  Type of Program
1.  Partnership and Economic Empowerment of 

Communities
a.  Partnership Program

The Partnership Program provides 

H.M. Fakhrurozzi, a resident of Martapura, 

Banjar Regency, South Kalimantan, is a 

traditional gold and gemstone artisan 

who inherited the skills and business in 

gemstone from his forefathers. From 

his home at Jl. Kertak Baru, Martapura, 

revolving loan facilities for working capital 

H.M. Fakhrurozzi began to expand his 

as well as funds assistance for training in 

entrepreneurship for Small and Medium 

gold and gemstone jewellery business 

under the trademark Arul Jewellery. To 

Enterprises (“SME”) in the manufacturing, 

get the necessary funding, he applied 

trading, agriculture, animal husbandry, 

plantation,	fisheries,	services,	and	other	

for a working capital loan under our SME 

Partnership Program. Aside from the 

economic sectors. Up until the end of 2013, 

working capital loan, we also provided 

we have 3,975 SME Partners throughout 

Indonesia, while total disbursement of 

training in business and product 

knowledge, as well as assistance in 

revolving loans amounted to Rp124.4 billion. 

product marketing through participation 

Following is brief descriptions of the activities 

those with a national scope held in Jakarta.   

in various local trade exhibitions as well as 

of a couple of our SME Partners.

i.  Batik Bulan Gemilang

So far, his business is progressing well. 

Batik Bulan Gemilang is the trademark of a 

Starting from just three assistants, Arul 

hand-painted batik business initiated since 

Jewellery now employs ten employees, 

1997 by Wulan Utoyo, a housewife living 

while its turnover has increased from 

in Batang, Pekalongan Regency, Central 

Rp20 million per month to around 

Java, who started a small home business 

Rp50 million per month.

of producing and selling hand-painted 

batik products with the help of just two 

2.  Social and Community Assistance

assistants. Subsequently, Wulan Utoyo 

Throughout 2013, we have provided a total of 

became a our SME Partner, and received 

Rp57.2 billion within the Social and Community 

assistance in the form of working capital 

assistance scheme. These funds were used for a 

loans, marketing assistance for national 

variety of assistance programs in natural disaster 

and export sales, as well as training in the 

assistance, community training and education, 

management of business. About 70% of 

community healthcare, construction of public and 

these products, comprising batik clothing 

worship facilities, and environment preservation.

articles for men and women, are sold in 

a.  Community Education and Training 

the domestic market (local as well as 

Aiming to improve the quality of education 

national), while the remaining are exported 

be it stakeholders’ expertise, knowledge 

to overseas markets, mainly to Malaysia, 

and behavior, which in this case refers to 

Singapore and Japan, but also to the 

Telkom Groups community and employees’ 

United States and a number of European 

family. Activities involved include programs 

countries. 

like “Dedicated to My Teachers”, Bandung 

Knowledge Cloud, Scholarship Program, 

Batik Bulan Gemilang contributes to the 

Internet Education at Disadvantaged Villages, 

economy in the immediate communities, 

Integrated Digital School, Edu Campus 

by involving some 300 independent hand-

Development Center, Assistance for National 

 
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Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Sports Achievement and Indonesia Digital 

iii.  Internet Education at Disadvantaged 

School.

i.  Dedicated to My Teachers

Villages
To help broaden the horizons of people, 

This program has run for 7 (seven) years 

especially the young generation, living at 

and is one of our initiatives to help create 

disadvantaged villages with poor road 

education quality in Indonesia, mostly 

access, We provides internet education 

through the provision of training and other 

through site visit by teams using 

assistance to improve the capability and 

motorcycles that have been specially 

quality of teachers in Indonesia. 

equipped with a computer set and wireless 

Internet connection. In 2013, this activity 

In 2013, the program was organized in the 

was concentrated in several areas in 

form of training for teachers of high school 

Banten dan West Java provinces.

and equivalent level school in 6 (six) cities 

(Banyuwangi, Kendari, Banjarmasin, Kudus, 

Bukit Tinggi and Mataram), with training 

iv.  Bandung Knowledge Cloud
We developed the Bandung 

materials in Information Technology, public 

Knowledge Cloud in cooperation with 

speaking,	effective	writing,	and	character	

Lembaga Pengembangan Inovasi Dan 

building (“ESQ”).

ii.  Scholarship Program

Kewirausahaan (“LPIK”) ITB. Bandung 

Knowledge Cloud is a repository of 

knowledge developed by school teachers, 

In cooperation with a leading higher 

and can be used by students nation-

learning institution in Jakarta, we provided 

wide to improve the quality of education. 

scholarship grants to economically 

Activities in Bandung Knowledge Cloud 

disadvantaged, high performing students. 

began with organizing workshops to 

Unlike other existing our scholarship 

programs, this particular scholarship 

program is given without a service 

obligation.

improve the capability of teachers in 

creating digital teaching contents. This 

was followed by a series of competitions, 

including competition in digital teaching 

content development for teachers. On the 

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

215

initiative of these teachers, and particularly 

in relation to Bandung Knowledge cloud, a 

Digital Teacher Community (“KGD”) forum 

has also been established.

v.  Integrated Digital School

A CSR program in education by Telkomsel, 

our subsidiary, providing DNA (device-

network-application) technology-based 

educational support facilities for schools. 

The	program	was	first	launched	in	2012, 	

and in 2013 has been expanded to 

25 schools in Central Java, Yogyakarta, 

East Java and Bali.

vi.  Edu Campus Development Center

The Edu Campus Development Center 

(“ECDC”) program from Telkomsel, our 

subsidiary, is intended to provide non-

academic skills for under-graduate 

students at universities to help them 

prepare for the job market. Program 

participants will receive training to obtain 

international	certification	from	Adobe	

Certified	Associate	(“ACA”),	Microsoft	

Office	Specialist	(“MOS”)	dan	Microsoft	

Technology Associate (“MTA”) through 

online exams. In 2013, the ECDC program 

was	conducted	at	five	universities	in 	

Indonesia, namely ITB, ITS, USU, Unmul and 

Undip, with a total of 2,000 participants.

vii. Assistance for National Sports 

Achievement
We have assisted the national sports 

achievement through the following 

programs and activities such as funding 

assistance for the try-out and training of 

the golf team to participate at the 2013 

SEA Games in Myanmar, multi-event 

cooperation between Telkom and KONI for 

the preparation of bicycle racing athletes 

that will participate in 2013 SEA Games, 

2014 Asian Games, 2015 SEA Games, and 

2016 Olympic Games, funding assistance 

for 2 junior tennis players to participate in 

various tennis competitions for one year, 

assistance of coaching tennis Telkom FIKS 

national championship, help participation 

in SOE Sport Event 2013, and assistance 

IndiSchool is one of our 

CSR initiatives in the field of 

education, and as part of our 

participation to help building 

the nation and the state 

of Indonesia by providing 

broadband internet facilities 

in schools.

for sending bridge athlete of Telkom 

Group on the 19th Transnational Open Team 

Championship.

viii. Indonesia Digital School (“IndiSchool”)
The IndiSchool program is a CSR 

initiative	in	the	field	 of	education,	and	

part of our participation in supporting 

the progress of the people and nation 

of Indonesia. Through IndiSchool, we 

provides broadband internet access 

facilities in schools in Indonesia in our 

efforts	to	“Develop	a	Smart	Indonesia” 	

using information and communication 

technology. With better and more 

affordable	access	to	information, 	and	

especially to educational contents, 

students	and	teachers	 will	benefit	from	the 	

improved quality of learning and teaching 

activities. IndiSchool program targets 

the installation of broadband internet 

Wi-Fi access points at 100,000 schools 

throughout Indonesia. The IndiSchool 

program is also intended to help reduce 

the gap in education quality between 

schools in urban areas and those located 

in Indonesia's backward regions, outermost 

islands, and border regions uses a VSAT 

(Very Small Aperture Terminal) installation 

with parabolic antenna equipment to 

provide internet access. 

As of December 2013, We have installed 

Wi-Fi internet access points at 17,845 

schools throughout Indonesia.

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Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

b.  Development of Infrastructure and Public 

iii.  Assistance for the Construction of Public 

Facilities

A variety of activities aimed at improving 

services	to	the	community	in	the	field	of	

telecommunications infrastructure. The 

Facilities 
Assistance is provided in the form 

of participation in various activities 

to construct public facilities and 

activities undertaken include Listrik Rakyat 

infrastructures. This type of assistance may 

Mandiri Program, Broadband Learning Center 

be initiated by the local governments and 

Program ("BLC"), assisting the development 

non-profit	organizations	in	collaboration	

of public facilities, and Taman Bungkul.

with Telkom consist of:

i.  Listrik Rakyat Mandiri Program 

-  Assistance in the construction/

This program aims to help accelerate the 

renovation of school buildings in 

national	electrification	program	to	bring 	

Deli Serdang, Jakarta, Bekasi, Bogor, 

electricity to areas not yet served by PLN 

Bandung, Ciparay, Rancaekek, 

electricity grid, using a simple pico-power 

Sukabumi, Bojonegoro, Pontianak, 

technology that is easy to implement 

Balikpapan, Singaraja, Atambua.

independently by local communities. In 

-  Construction of public bath, wash 

2013, the program was conducted at two 

and toilet (“MCK”) facilities in 

locations, namely at Dusun Dampit, Desa 

Jakarta, Bandung, Garut, Banjarmasin, 

Dampit, Kecamatan Bringin, Kabupaten 

Palangkaraya.

Ngawi, and at Dusun Jambu, Desa Sedayu, 

-  Renovation of public sport facilities, 

Kecamatan Arjosari, Kabupaten Pacitan, 

maintenance of public roads/sewers, 

both in the East Java Province.

ii.  Broadband Learning Center ("BLC")
Another initiative to broaden public 

clean water provision, maintenance 

of community security centers, and 

others, in various locations.

access to Telkom’s TIMES facilities is by 

iv.  Taman Bungkul

providing assistance to build wide internet 

Taman Bungkul is located at Jalan Raya 

access. Our main target is the various 

Darmo, Surabaya, East Java, in a location 

local government ("Pemda") through the 

that was previously a slums area. In 2007, 

provision of computers with Wi-Fi facilities. 

the area was completely renovated with 

BLC’s current roles as a training center for 

funds from Community Development 

those who want to learn internet basics, 

Program totalling Rp1.2 billion. Following 

educating the public through internet 

the renovation, the 1,400 square meters 

training, and educating SMEs, particularly 

area has now become a city park in the 

our partners, through trainings on how 

middle of Surabaya, featuring a skate park 

to create a blog to market their products 

and BMX bike tracks, a jogging track, an 

online.

Broadband Learning Center facilities 

have been built at various locations, 

including Banda Aceh, Aceh Besar, Lubuk 

open stage area used for a variety of live 

performances, and a green park area. We 

also installed public phone booths and free 

Wi-Fi in the area. 

Linggau, Pekan Baru, Yogyakarta, Klaten, 

Taman Bungkul is now one of Surabaya's 

Salatiga, Kendal, Jepara, Surabaya, Malang, 

public recreation places, visited by city 

Banyuwangi, Pontianak, Kapuas Hulu, 

residents as well as out-of-town visitors to 

Kendari, Tana Toraja, and Abepura.

We supported the development 

of public facilities, including 

school renovations, toilets 

and sports facilities.

the city, and especially during the evening 

times when visitors can enjoy a variety of 

recreational activities in the park, including 

local culinary delights. Taman Bungkul 

received the 2013 Asian Townscape Sector 

Award, one of several award categories 

in the annual Asian Townscape Award 

(“ATA”) competition.

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c.  Community Health Improvement

-  Construction of Al-Quran School at 

We provided healthcare assistance to travelers 

Kecamatan Cibodas, Tangerang, Banten.

during the annual Lebaran homecoming 

-  Construction of Al-Quran Reading Center 

season in 2013 in cooperation with STIKES 

at Bantar Gebang, Bekasi, West Java.

Dharma Husada Bandung, we established 

-  Donations for the contruction of churches 

Healthcare Command Center facilities at six 

in Toraja, Papua, Simalungun, and Toba 

locations	that	are	prone	to	traffic	accidents 	

Samosir.

Cikalong Wetan, Rajamandala, Jalan Cagak 

-  Assistance the construction of mosque in 

Subang, Patok Beusi, Puska Nagara and 

various regions.

Limbangan Garut. With 130 personnel, these 

-	 Construction	of	Tahfidz	Tanbihul	Ghofilin	

facilities operated from D-5 (August 3, 2013) to 

boarding school's dormitory in Cibinong.

D+1 (August 10, 2013).

Other initiatives in community healthcare 

Assistance 

support were blood donor drives in Bandung, 

We have always active in helping victims of 

Jember, Surabaya, Jakarta, and Medan, mass 

natural disasters throughout Indonesia, during 

circumcision, maternal health clinics and infant 

the emergency response period as well as 

nutrition, and donation of leg prosthesis.

post-disaster period. The assistance comprise 

e.  Natural Disaster Relief and Community 

d.  Improvement Worship Facilities

of donations of the nine staple items and 

community kitchens, medication and health 

We	also	participate	in	efforts	to	improve	the	

command posts, bath-wash-toilet tents, and 

quality of religious life in Indonesia, among 

free telecommunication facilities.

other things through assistance in the 

construction and maintenance of places of 

In 2013, activities in post-disaster assistance 

worship such as mosques, churches and those 

include:

of other religions.

-  Assistance for refugees from Mount 

Sinabung eruption, September 2013.

In 2013, assistance for worship facilities took 

-	 Assistance	for	victims	of	floods	at	a	number	

the form of, among others:

of other areas such as Jabodetabek, 

-  Construction of An-Nahl Islamic boarding 

Pekalongan, Sukoharjo, Bojonegoro, 

school at Leuwiliang, Bogor, West Java.

Sampang Madura, and Kendari.

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-  Disaster response for Aceh earthquake. A 

Island, the Thousand Islands, to help 

Crisis Management Team (“CMT”) was set 

lessen the impact of environment 

up to handle the impact of the earthquake 

pollution from the dumping of some 100 

in Aceh, through the set up of a command 

tons of garbage each day from Jakarta 

post to distribute aids for disaster victims, 

to the sea in the Thousand Islands area.

as well as to secure and rehabilitate the 

-  The planting of 15,000 mangrove trees 

damaged telecommunication infrastructure 

at Kampung Garapan, Desa Tanjung 

in the area.

Pasir, Tangerang, on 8 June 2013.

-  Telkomsel, our subsidiary, operates the 

-  Built the Green Belt to minimize coastal 

TERRA (Telkomsel Emergency Response 

erosion in Indramayu.

and Recovery Activity) program as an 

-  Planting trees in Bandar Lampung, 

emergency response program on the 

Makassar, the banks of Bengawan Solo 

occasion of natural disasters in Indonesia. 

River, Jember, and Madura.

During 2013, the TERRA program was 

-  Making the biopori holes in Bogor and 

active in, among others Aceh earthquake 

Bandung.

disaster,	Ambon	floods	disaster,	and	

Eruption of Mount Sinabung disaster.

f.  Environment Preservation

These activities also involve the 

participation of school/university students, 

environmental activists, and local 

We participate in planting activities in various 

community members.

regions in Indonesia that organized with the 

social institutions.

i.  Go Green Smile

An activity program representing our 

concern for the preservation of the 

environment, by engaging in:

ii.  CSR Bahari

Telkomsel, our subsidiary, organized the 

CSR Bahari program as its participation in 

preserving Indonesia's maritime and coastal 

environment. The activities consist of coral 

-  Beach cleaning activity at Pramuka 

reef planting and beach cleaning, as well 

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as donation of cellular telecommunication 

national unity through its telecommunication 

facilities for personnel of Indonesian Armed 

services. The activities consist of coral 

Forces on duty at the locations and the local 

reef planting and beach cleaning, as well 

fishermen.	The	first	event	in	CSR	Bahari	

as donation of cellular telecommunication 

program was conducted on October 28, 

facilities for personnel of Indonesian Armed 

2013 at four locations, namely Weh Island, 

Forces on duty at the locations and the local 

Biak, Sangihe and Maumere. The date and 

fishermen.

locations, corresponding with Youth Pledge 

Day commemoration and the four outermost 

C.  Financial Impact

points of the Indonesian archipelago, 

In 2013, funds for Community Social Development 

represents the contribution of Telkomsel to 

Program reached Rp181.7 billion.

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Business 
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Management’s 
Discussion & Analysis 

Responsibility to Consumer

As part of GCG practice, related 
to our responsibility towards 
our customers and communities 
as stakeholders, we continue to 
maintain communication with 
customers.

In line with our mission to provide 

products and services with the best 

quality and at competitive prices, as 

well as part of the practice of good 

corporate governance (“GCG”) related 

to our responsibility to the consumer 

and society as our stakeholders, we 

have always takes care to maintain 

communication with its customers. 

Proactive	and	smooth	flow	of	

communication is a prerequisite for 

ensuring the rights of consumer and 

the customers, which will eventually 

determine the continuation of the 

Company's business as well as its 

sustainable growth. 

Corporate
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Company 
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A. Policy

We have a commitment to 

uphold at all times the interests 

of consumer and customers 

of its products and services. 

This commitment is continually 

adjusted to market needs and 

demands, as formally regulated 

in a series of our management's 

policies regarding aspects of 

product development, product 

safety, service level guarantee, 

and customer complaint 

handling.

To ensure that our 

newly developed 

product is just the 

right product, in terms 

of commercial,and is 

well received in the 

market, we apply a 

guideline in incubating 

innovation product.

B.  Type of Program

Throughout 2013, we continued 

to engage in various initiatives 

designed to ensure protection 

of idea submission, customer 

and idea validation, product 

validation, business model 

validation, and market 

to the right of the consumer for 

validation. 

quality products and convenient 

services. 

1.  Products/Services 

Development
In line with the rapid 

advances made and 

changes in Information 

and Communication 

Technology ("ICT"), we are 

fully aware that product/

service development in the 

TIMES business portfolios 

demands a high degree of 

innovation capability, while 

also carrying a high level 

of uncertainties in terms of 

customers, problems and 

solutions. To ensure that the 

development of a particular 

new product will lead to the 

right product commercially 

acceptable in the market, 

we implements standard 

guidelines for the incubation 

process of innovation 

products. An incubation 

process is needed to 

support the innovation and 

creation of a new product 

through successive phases 

In this way, we strive to 

ensure the best result 

with	optimum	efforts	

in new product/service 

development, while also 

ensuring that the consumer 

receive	the	benefits	in	

terms of quality, reliability, 

availability, billing and 

payment, service coverage, 

product compatibility, 

product features, and 

availability of product 

support factors. 

2.  Telkom Integrated Quality 

Assuranc ("TIQA")
Customer satisfaction 

through TIQA within the 

ROSE (Raise on Service 

Excellence) framework

a.  Upholding the principle 

of producing high 

quality products and 

services that can deliver 

maximum	benefits	

as well as contribute 

to national economic 

growth.

b.  Consistently maintaining 

ethical standards in 

product sales (direct 

sales), advertisement and 

promotion.

c.  Applying ethical 

advertising practices, 

taking into consideration 

the rules on advertising 

ethics in Indonesia.

d.  Ensuring that the public 

has easy access to 

products and after-sales 

service.

e.  Supporting healthy 

competition principles 

and practicest.

3.  Service Level Guarantee
To	ensure	the	fulfillment	

of standards in after-sales 

service, we are committed to 

fair compensation through 

the implementation of service 

level guarantee (“SLG”). 

4.  Service Center and 

Mechanism for Consumer 

Complaints
We have customer service 

centers at all our regional 

and	branch	offices	where	

customers can visit in person, 

and	we	also	offer	an	online	

complaints center through 

our corporate website 

(www.telkom.co.id) as well 

as a contact center that 

can be reached by dialing 

"147" for retail customers 

and “500250” for business 

customers.

C.  Financial Impact 

In 2013, we expended a total 

of Rp2.7 billion for programs 

related to products/services 

development that are Bandung 

Digital Valley and Jogja Digital 

Valley program.

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Highlights
Highlights

Preface
Preface

Management 
Management 
Report
Report

Business 
Business 
Overview
Overview

Management’s 
Management’s 
Discussion & Analysis 
Discussion & Analysis 

Company 
Profile

224
A Brief History of Telkom

225
Line of Business

225
Organizational Structure

230
Subsidiaries and Associated 
Companies

240
Profile of the Board of 
Directors

236
Telkom’s Subsidiaries Chart

242
Stock Overview

238
Profile of the Board of 
Commissioners 

249
Addresses

Corporate
Corporate 
Governance
Governance

Social & 
Social & 
Environmental 
Environmental 
Responsibility
Responsibility

Company 
Company 
Profile
Profile

Additional 
Additional 
Information 
Information 
(For ADR 
(For ADR 
Shareholders)
Shareholders)

Appendices
Appendices

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223

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Business 
Overview

Management’s 
Discussion & Analysis 

A brief history of Telkom

Pursuant to the Articles of 
Association, we are engaging 
in the business of providing 
telecommunication and informatics 
networks and services, and optimizing 
the Company resources.

We are a state-owned 

enterprise that operates in the 

telecommunications and network 

services sector in Indonesia. We 

are subject to the prevailing laws 

and regulations in this country. 

Given its status as a state-owned 

enterprise whose shares are 

traded on the stock market, the 

Government of the Republic 

of Indonesia is the Company’s 

majority shareholder, while the 

remainder of the Company’s 

common stock is owned by the 

public. The Company’s shares are 

traded on the Indonesia Stock 

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Company 
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Exchange (“IDX”), the New York 

utilization of the Company’s 

Wholesale to the Director of 

Stock Exchange (“NYSE”), the 

property, plant and 

Enterprise & Business Service, 

London Stock Exchange (“LSE”) 

equipment and movable 

who focuses on developing the 

and	Publicly	Offered	Without	

assets, information system 

enterprise and small medium 

Listing (“POWL”) in Japan. For 

facilities, education and 

enterprise business segments.

detail information regarding our 

training facilities and 

2.  We realigned the division 

history, see “Strength Born of a 

maintenance and repair 

which was formerly under the 

Long History”.

facilities.

Director of Compliance & Risk 

Management to the Director 

LINE OF BUSINESS

A detail description of the 

of Wholesale & International 

Company's products and services 

Service, who focuses on 

As stated in our Articles of 

can be found in the section 

developing the wholesale 

Association, our business is to 

“Business Overview - Business 

business segment. We also 

provide telecommunications 

Portfolio”.

networks and telecommunications 

and information services, and 

to optimize the Company’s 

resources. To attain the 

ORGANIZATIONAL 
STRUCTURE

transferred the duties and 

authority over the compliance, 

legal and risk management 

functions to the Head of 

Compliance, Risk Management 

aforementioned objectives, the 

We have adopted a holding 

&	General	Affairs.	

Company may undertake business 

company approach to corporate 

3.  We realigned the division 

activities that incorporate the 

management, which we believe 

which was formerly under 

following:

should provide productive 

the Director of IT, Solution & 

flexibility	for	all	 our	business	

Strategic Portfolio (“ITSSP”) 

1.  Main Business

entities in accordance with the 

to the Director of Innovation 

a.  To plan, build, deliver, 

needs of the respective units. 

& Strategic Portfolio, who 

develop, operate, market 

focuses on business innovation 

or sell/lease, and maintain 

In implementing this holding 

and business portfolio 

telecommunications and 

company approach:

development.

information networks in 

1.	 The	role	of	the	corporate	office	

4.  We realigned the division 

the broadest sense with 

is focused on the Corporate 

which was formerly under 

respect to provisions of 

Level Strategy function 

the Director of NWS to the 

laws and regulations.

(directing strategy, portfolio 

Director of Network, IT & 

b.  To plan, develop, deliver, 

strategy and parenting 

Solution, who focuses on 

market or sell and improve 

strategy).

management and utilization of 

telecommunications and 

2.  Parenting style is tailored to 

infrastructure, IT and service 

information services in 

the particular characteristics of 

operation & management, 

the broadest sense with 

the business entity.

to provide support for the 

respect to provisions of 

3.  We seek to empower each 

development of established 

laws and regulations.

business entity in line with 

businesses.

their respective particular 

5.  We realigned the division 

2.  Supporting Business

characteristics.

a.  To provide payment 

which was formerly under the 

Director of Human Capital 

transaction and 

Accordingly, we have initiated 

&	General	Affair	to	the 	

remittance services via 

a number of changes in 2013 

Director of Human Capital 

telecommunications and 

involving reorganization of 

Management, who focuses 

information networks.

divisions as well as division of 

on managing human capital. 

b.  To carry out activities 

duties and authority of the Board 

We also transferred of duties 

and other undertakings 

of Directors, as follows:

and authority over the supply 

in respect of optimizing 

1.  We realigned the division 

management function to the 

the Company’s resources, 

which was formerly under 

Head of Compliance, Risk 

among others the 

the Director of Enterprise & 

Management	&	General	Affairs.

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Overview

Management’s 
Discussion & Analysis 

In addition, we introduced Board of Executives to improve our parenting mechanism. The Board’s membership 

comprises all members of Telkom’s Board of Directors and a number of Chiefs of Business. The Chiefs of 

Business title is reserved for senior business experts, who are our senior executives and horizontally positioned 

equivalent to our Directors. Our Chief of Business is meant to serve in formulating corporate level strategy 

decisions, fostering a harmonious relationship between subsidiaries and the parent. 

Telkom’s Organizational Structure

Directorate

Function and Authority

NITS Directorate

Focuses on managing the Infrastructure Strategy & Governance, IT Strategy & Governance, 

and Solution, as well as managing the IT utilization and service operation & management, 

in order to support the capitalization of established businesses and also controlling 

infrastructure operations through the Network of Broadband, Information System Center 

Division, Wireless Broadband Division and Broadband Division.

ISP Directorate

Focuses on managing the functions of Corporate Strategic Planning, Strategic Business 

Development, Innovation Strategy & Synergy, as well as the operational management of the 

Solution Convergence Division and Innovation & Design Center units.

CONS Directorate

Focuses on managing the consumer business segment and the operational management of 

the Consumer Services Division

EBIS Directorate

Focuses on managing the enterprise and small medium enterprise business segment as 

well as managing the Enterprise Services Division and Business Services Division.

WINS Directorate

Focuses on managing the wholesale and international business segment, and the 

operational management of the Wholesale Services Division.

HCM Directorate

Focuses on managing the company’s human resources and the operational management 

of human resources centrally through the Human Capital Center unit, as well as controlling 

operations of the Telkom Corporate University Center, Assessment Center Indonesia, and 

Community Development Center units.

FIN Directorate

Focuses	on	the	company’s	financial	management,	and	managing	financial	operations	

centrally through the Finance, Billing & Collection Center unit.

Corporate
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Profile

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Overview

Management’s 
Discussion & Analysis 

Company’s Organizational 
Structure

President Director 

(Arief Yahya)

Director Human Capital Management

(Priyantono Rudito)

Head of CCA
(Rinto Dwi Hartomo)

-  VP Public Relation (Arif Prabowo)

-  VP Regulatory Management (Henry Christiadi)

-  VP Corporate Office Support (Dodi Irawan)

-  VP Investor Relation (Honesti Basyir)

-  VP War Room (Dwi Sasongko Purnomo)

Head of CRMGA
(Triana Mulyatsa)

-  VP Legal and Complience (Rudy Agustian)

-  VP Risk and Process Management (Ikhsan)

-  VP Supply Planning & Control (I Ketut Dodi Wirawan)

-  SGM Supply Center (Weriza)

Head of Internal Audit
(Erry Anwardiredja)

-  VP Infrastructure and Operations Audit 

(Harry Suseno Hadisoebroto)

-  VP Support & Subsidiary Audit (Purwadi Siswana)

-  VP Enterprise Management Audit (Purwoto)

-  VP HC Policy (Sofyan Rohidi)

-  VP Industrial Relation (Wien Aswantoro Waluyo)

-  VP Organization Development 

(Danang Baskoro Dwi Nugroho)

-  SGM Human Capital Center (Pandji Darmawan)

-  SGM Community Development Center 

(Nur Hassim Haji Rusdi)

-  SGM Telkom Corporate University (Tonda Priyanto)

-  SGM Assessment Center Indonesia (Rini Lestari Utami)

Director of Finance 

(Honesti Basyir)

-  VP Financial & Logistic Policy (Agus Hery Prasetyo)

-  VP Management Accounting (Edi Witjara)

-  VP Corporate Finance (Gatot Rustamadji)

-  SGM Finance Billing & Collection Center 

(Martinus Wisnu Adji)

Director of Innovation & Strategic Portofolio 

(Indra Utoyo)

-  VP Corporate Strategic Planning (Jajat Sutarjat)

-  VP Strategic Business Development (Setyanto Hantoro)

-  VP Innovation Strategic & Synergy (Mustapa Wangsaatmadja)

-  SGM Innovation & Design Center (Joddy Hernady)

-  EGM Divisi Solution Convergence (Achmad Sugiarto)

Director of Consumer Service 
(Sukardi Silalahi)

Director of Enterprise and Business Service 
(Muhammad Awaluddin)

Director of Wholesale & International Service 

(Ririek Adriansyah)

Director of Network IT & Solution 

(Rizkan Chandra)

-  VP Consumer Product Planning (Teni Agustini)

-  VP Enterprise Business Strategy (Wisnu Haryadi)

-  VP Consumer Relationship Management 

(Rosyidul Umam Aly)

-  VP Consumer Marketing & Sales (Jemy)

-  EGM Consumer Service Division (Suparwiyanto)

-  EGM West Telkom Division (Prasabri Pesti)

-  EGM East Telkom Timur (Iskriono Windiarjanto)

-  VP Enterprise Service (Yusron Hariyadi)

-  VP Business Service (Ilmianto)

-  EGM Enterprise Service Division (Siti Choiriana)

-  EGM Business Service Division (Yusron Hariyadi)

-  VP Wholesale & International Development 

(Yusuf Wibisono)

-  VP Wholesale & International Voice Service (Erik Orbandi)

-  VP Wholesale & International Network Service 

(Budi Satria Dharma Purba)

-  VP Infrastructure Service & Governance (Arief Musta’in)

-  VP IT Strategy & Governance (Alip Priyono)

-  VP Solution (Dani Ramdani)

-  EGM Broadband Division (Revolin Simulsyah)

-  EGM Wholesale Service Division (Zulheldi)

-  EGM Wireless Broadband (Pramasaleh Hario Utomo)

-  EGM Network of Broadband (Era Kamali Nasution)

-  SGM Information System Center (Halim Sulasmono)

 
 
 
 
 
 
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Company’s Organizational 

President Director 
(Arief Yahya)

Director Human Capital Management
(Priyantono Rudito)

-  VP HC Policy (Sofyan Rohidi)

-  VP Industrial Relation (Wien Aswantoro Waluyo)

-  VP Organization Development 

(Danang Baskoro Dwi Nugroho)

-  SGM Human Capital Center (Pandji Darmawan)

-  SGM Community Development Center 

(Nur Hassim Haji Rusdi)

-  SGM Telkom Corporate University (Tonda Priyanto)

-  SGM Assessment Center Indonesia (Rini Lestari Utami)

Director of Finance 
(Honesti Basyir)

-  VP Financial & Logistic Policy (Agus Hery Prasetyo)

-  VP Management Accounting (Edi Witjara)

-  VP Corporate Finance (Gatot Rustamadji)

-  SGM Finance Billing & Collection Center 

(Martinus Wisnu Adji)

Director of Innovation & Strategic Portofolio 
(Indra Utoyo)

-  VP Corporate Strategic Planning (Jajat Sutarjat)

-  VP Strategic Business Development (Setyanto Hantoro)

-  VP Innovation Strategic & Synergy (Mustapa Wangsaatmadja)

-  SGM Innovation & Design Center (Joddy Hernady)

-  EGM Divisi Solution Convergence (Achmad Sugiarto)

Structure

Head of CCA

(Rinto Dwi Hartomo)

-  VP Public Relation (Arif Prabowo)

-  VP Regulatory Management (Henry Christiadi)

-  VP Corporate Office Support (Dodi Irawan)

-  VP Investor Relation (Honesti Basyir)

-  VP War Room (Dwi Sasongko Purnomo)

Head of CRMGA

(Triana Mulyatsa)

-  VP Legal and Complience (Rudy Agustian)

-  VP Risk and Process Management (Ikhsan)

-  VP Supply Planning & Control (I Ketut Dodi Wirawan)

-  SGM Supply Center (Weriza)

Head of Internal Audit

(Erry Anwardiredja)

-  VP Infrastructure and Operations Audit 

(Harry Suseno Hadisoebroto)

-  VP Support & Subsidiary Audit (Purwadi Siswana)

-  VP Enterprise Management Audit (Purwoto)

Director of Consumer Service 

(Sukardi Silalahi)

Director of Enterprise and Business Service 

(Muhammad Awaluddin)

Director of Wholesale & International Service 
(Ririek Adriansyah)

Director of Network IT & Solution 
(Rizkan Chandra)

-  VP Consumer Product Planning (Teni Agustini)

-  VP Enterprise Business Strategy (Wisnu Haryadi)

-  VP Consumer Relationship Management 

(Rosyidul Umam Aly)

-  VP Consumer Marketing & Sales (Jemy)

-  EGM Consumer Service Division (Suparwiyanto)

-  EGM West Telkom Division (Prasabri Pesti)

-  EGM East Telkom Timur (Iskriono Windiarjanto)

-  VP Enterprise Service (Yusron Hariyadi)

-  VP Business Service (Ilmianto)

-  EGM Enterprise Service Division (Siti Choiriana)

-  EGM Business Service Division (Yusron Hariyadi)

-  VP Wholesale & International Development 

(Yusuf Wibisono)

-  VP Wholesale & International Voice Service (Erik Orbandi)

-  VP Wholesale & International Network Service 

(Budi Satria Dharma Purba)

-  VP Infrastructure Service & Governance (Arief Musta’in)

-  VP IT Strategy & Governance (Alip Priyono)

-  VP Solution (Dani Ramdani)

-  EGM Broadband Division (Revolin Simulsyah)

-  EGM Wholesale Service Division (Zulheldi)

-  EGM Wireless Broadband (Pramasaleh Hario Utomo)

-  EGM Network of Broadband (Era Kamali Nasution)

-  SGM Information System Center (Halim Sulasmono)

 
 
 
 
 
 
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Management 
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Business 
Overview

Management’s 
Discussion & Analysis 

SUBSIDIARIES AND ASSOCIATED COMPANIES

We have experienced continuous organic and inorganic growth. Organic growth is achieved through expansion of 

our existing operations and creating synergies between our subsidiaries. Inorganic growth is accomplished through 

acquisition of companies that we deemed were capable to add strategic value to our entire Group and contributing 

to the long-term revenue growth and sustainability of business.

The following table illustrates our corporate structure as of December 31, 2013, including our direct and indirect 

equity ownership in our subsidiaries.

A complete list of our subsidiaries and investments in associated companies, and our ownership percentage of 

each entity, as of December 31, 2013, is set forth below and is contained in Notes 1d and 10 to our Consolidated 

Financial Statements included elsewhere in this report.

Direct Subsidiaries 

Companies

Percentage 
of 
Ownership 
Interest

Nature of Business

Operational 
Status

Description

PT Telekomunikasi 
Selular 
(“Telkomsel”)

65%

Telecommunication Operational

PT Multimedia 
Nusantara
("Telkom metra”)

100%

Multimedia and line 
telecommunication 
services

Operational

PT Telekomunikasi 
Indonesia 
International 
(“Telin”)

100%

Telecommunication Operational

Telkomsel, established on May 26, 
1995, provides telecommunication 
facilities and mobile cellular services. 

Telkom metra, acquired on 
May 9, 2003, is our NEB holding 
company. Telkom metra focuses on 
network construction, development, 
maintenance and services, 
and multimedia services (data 
communications systems, portal and 
online transaction services).

Previously known as PT Ariawest 
International, Telin was established on 
July 31, 2003 and is a wholly owned 
subsidiary of Telkom. Currently, Telin 
has obtained the Jartaptup license 
and Network Access Provider license. 
Telin provides network services and 
international telecommunication 
services, as well as international 
business.

PT Pramindo Ikat 
Nusantara (“pins”)

100%

Telecommunication 
construction and 
services

Operational

Pins was originally established to 
operate our KSO in Sumatra. It was 
acquired on August 15, 2002.

PT Dayamitra 
Telekomunikasi 
(“Dayamitra” or 
“Mitratel”)

100%

Telecommunication Operational

Mitratel	provides	fixed	line	
telephone services, supply of 
telecommunications facilities and 
infrastructure and telecommunications 
services. Acquired on May 17, 2001, 
Mitratel transformed itself by entering 
the telecommunications infrastructure 
supply business, which includes 
supplying telecommunications towers 
to meet the BTS installment needs of 
telecommunications operators all over 
Indonesia.

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

231

Percentage 
of 
Ownership 
Interest

99.99%

Companies

PT Graha Sarana 
Duta (“GSD” or 
“TelkomProperty”)

Nature of Business

Operational 
Status

Description

Operational

Acquired on April 25, 2001, 
TelkomProperty operates throughout 
Indonesia and manages buildings 
owned by us and third parties.

Leasing of 
offices	and	
providing building 
management 
and maintenance 
services, civil 
consultant and 
developer

PT Napsindo 
Primatel 
Internasional 
(“Napsindo”)

60%

Telecommunication Ceased 

operation

Napsindo provided Network Access 
Point (“NAP”), Voice Over Data 
(“VOD”) and other related services. 
Established on December 29, 1998, 
Napsindo ceased operation as at 
January 13, 2006.

PT Telkom Akses 
(“Telkom Akses”)

100%

PT Patra 
Telekomunikasi 
Indonesia 
(“Patrakom”)

100%

Construction, 
services and trade 
in	the	field	of	
telecommunication 

Telecommunication 
and	fixed	line	
communication 
system

Operational

Telkom Akses was established on 
November 26, 2012.

Operational

Patrakom was established on 
September 28, 1995

Indirect Subsidiaries

Companies

Percentage 
of Ownership 
Interest

PT Infomedia 
Nusantara 
(“Infomedia”)

100%

PT Sigma 
Cipta Caraka 
(“telkomsigma”)

99.99% 
ownership by 
Telkom metra

Nature of Business

Operational 
Status

Description

Operational

Infomedia was acquired on 
September 22, 1999 to operate 
KSO in Sumatra. Infomedia has 
transformed the from 3 pillars 
business (directory service, contact 
services and content services) 
to become Business Process 
Outsourching and Digital Media & 
Rich Content.

Operational Telkomsigma was established on May 
1, 1987. Which focuses on providing IT 
and Service solutions.

Data and 
information 
service – provides 
telecommunication 
information 
services and other 
information services 
in the form of print 
and electronic media 
and call center 
services

Information 
technology 
service – system 
implementation and 
integration service, 
outsourcing and 
software license 
maintenance

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Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Percentage 
of Ownership 
Interest

100% ownership 
by Telin

Companies

Telekomunikasi 
Indonesia 
International Pte. 
Ltd. 
(“Telin Singapore”)

Nature of Business

Operational 
Status

Description

Telecommunication Operational Telin Singapore was established on 
December 6, 2007, pursuant to the 
laws of Singapore. Telin Singapore 
is a wholly owned subsidiary of 
Telin Indonesia. The Company has 
obtained Facility Based Operator 
License. Currently, it provides 
wholesale voice, wholesale data and 
Managed Service. 

PT Metra Plasa 
(“metraplasa”)

60% ownership 
by Telkom metra

Website 
development 
services

Operational Telkom metra established metraplasa 

with eBay International AG on April 
9, 2012.

PT Administrasi 
Medika 
(“AdMedika”)

75% ownership 
by Telkom metra

Health insurance 
and administration 
services

PT Finnet Indonesia 
(“Finnet”)

60% ownership 
by Telkom metra

Banking data and 
communication

Operational AdMedika, established on February 

25, 2010. AdMedika is serving the 
online claim services betwen the 
hospitals and health insurance 
companies

Operational Finnet was established on October 

31, 2005, as a provider of IT 
infrastructure, applications and 
content for information systems and 
financial	transactions	for	the	banking	
and	financial	services	industry.

PT Telkom
Landmark Tower 
(“TLT”)

55% 
ownership by 
TelkomProperty

Service for property 
development and 
management

Operational TelkomProperty established TLT with 

Yakes Telkom on February 1, 2012.

Telekomunikasi 
Indonesia 
International Ltd. 
(“Telin Hong Kong”)

100% ownership 
by Telin 
(Hong Kong)

Telecommunication Operational Telin Hong Kong was established in 

Hong Kong on December 8, 2010. 
A wholly owned subsidiary of Telin 
Jakarta, Tellin Hong kong obtained 
Unified	Carrier	License	on	March	1,	 
2011, Service Based Operator for 
MVNO on July 27, 2011 and License 
for Operating Money Service on 
July 18, 2012. Currently, it provides 
wholesale voice, wholesale data and 
retail mobile services. The MVNO 
service was provided under the 
brand Kartu As 2in1. 

PT Metranet 
(“metranet”)

99,99% 
ownership by 
Telkom metra

Multimedia portal 
service

Operational Metranet was established on April 17,  

2009.

Telekomunikasi 
Selular Finance 
Limited (“TSFL”)

100% ownership 
by Telkomsel

Finance

Still in 
liquidation 
process

TSFL was established on April 
22, 2002 to raise funds for the 
development of Telkomsel’s business 
through the issuance of debenture 
stock, bonds, mortgages or any other 
securities.

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

233

Percentage 
of Ownership 
Interest

100% ownership 
by Telin

Companies

Telekomunikasi 
Indonesia 
International (TL) 
S.A. (“Telin Timor 
Leste”)

Nature of Business

Operational 
Status

Description

Telecommunication Operational Telin Timor Leste was a subsidiary 

of Telin Indonesia established on 
September 17, 2012. Telin TL has 
obtained radio spectrum license 
and	general	registration	certificate.	
It provides cellular services with 
coverage all over Timor Leste 
districts and broadband internet with 
3G on 850Mhz frequency, Corporate 
Solution, as well as Wholesale Voice 
and Data.

TelkomProperty established GYS with 
Yakes Telkom on April 27, 2012 to 
focus on hospitality services.

PT Graha Yasa 
Selaras (“GYS”)

51% 
ownership by 
TelkomProperty

Tourism service

Dormant

PT Metra Digital 
Media (“mdmedia”)

99.99% 
ownership by 
Telkom metra

Telecommunication 
Information Services

Operational mdmedia established on January 8, 

2013.

PT Infomedia Solusi 
Humanika (“ISH”)

100% ownership 
by Infomedia

Labor recruitment 
services

Operational

Infomedia Solusi Humanika 
established on October 24, 2012

PT Pojok Celebes 
Mandiri (“pointer”)

51% ownership 
by Telkom metra

Travel agency/
bureau

Operational pointer established on August 30, 

2013. 

PT Satelit 
Multimedia 
Indonesia (“SMI”)

99.99% 
ownership by 
Telkom metra

Trading and 
services in 
telecommunication 
network, satellite, 
and multimedia 
equipment

PT Metra Media 
(“MM”)

99.83% 
ownership by 
Telkom metra

Trading, supplier, 
construction, 
services, etc.

Telekomunikasi 
Indonesia 
International Pty 
Ltd.,Australia 
(“Telkom Australia”)

100% ownership 
by Telin

Telecommunications 
and IT based 
services

Operational SMI established on March 25, 2013.

Operational MM established on January 8, 2013.

Operational Telkom Australia a wholly owned 

subsidiary of Telin Indonesia. 
Established on January 9, 2013, 
engaging in Business Process 
Outsourcing (BPO), Information 
Technology Outsourcing (ITO), and IT 
Services.

PT Metra TV
(“Metra TV”)

99.83% 
ownership by 
Telkom metra

Subscription 
broadcasting 
services

Operational Metra TV established on 

January 8, 2013.

PT Telekomunikasi 
Indonesia 
International 
(Myanmar Branch)

100% ownership 
by Telin

Providi Network 
and International 
Information 
Communication 
Service, also 
International 
Business.

Operational Telin	Myanmar	is	a	branch	office	of 

PT Telekomunikasi Indonesia 
International. Established on 
August 16, 2013, pursuant to the laws 
of Myanmar. 

234

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Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Percentage 
of Ownership 
Interest

100% ownership 
by Telin 
Hong Kong

100% ownership 
by Telin 
Hong Kong

100% ownership 
by Telin

Companies

Telkom Macau 
Limited

Telkom Taiwan 
Limited

Telekomunikasi 
Indonesia 
International (USA) 
Inc

Associated Companies

Companies

Percentage 
of Ownership 
Interest

Nature of Business

Operational 
Status

Description

Telecommunication Dormant

Telecommunication Dormant

Telkom Macau is a subsidiary of Telin 
Hong Kong and established on 
May 13, 2013.

Telkom Taiwan is a subsidiary of Telin 
Hong Kong, Established on June 3, 
2013.

IT and 
Telecommunications 
Services (Contents 
Services)

Dormant

Telekomunikasi Indonesia 
International (USA) Inc is a wholly 
owned subsidiary by Telin Indonesia 
estabilished on December 11, 2013.

Nature of Business

Operational 
Status

Description

PT Integrasi Logistik 
Cipta Solusi 
(“ILCS”)

49% ownership 
by Telkom metra

e-trade logistic 
services and other 
related services

Operational

Telkom metra established ILCS with 
Pelindo II on September 21, 2012.

PT Citra Sari 
Makmur (“CSM”)

25%

PT	Pasifik	Satelit	
Nusantara (“PSN”)

22.38%

Very Small 
Aperture Terminal 
(“VSAT”), network 
application services 
and consulting 
services on 
telecommunications 
technology and 
related facilities

Satellite 
transponder leasing 
and satellite-based 
communication 
services in the Asia 
Pacific	region

Operational

CSM was established on 
February 14, 1986.

Operational

Established on July 2, 1991, PSN 
held	its	initial	public	offering	of	its	
ordinary shares in June 1996, listing 
them on the National Association 
of Securities Dealers Automated 
Quotations (“NASDAQ”), but was 
delisted on November 6, 2001 in 
connection with its failure to meet 
certain NASDAQ National Market 
Listing conditions.

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

235

Companies

Percentage 
of Ownership 
Interest

PT Indonusa 
Telemedia 
(“Indonusa” or 
“TelkomVision”)

20% (including 
through 0.46% 
ownership by 
TelkomMetra)

Nature of Business

Operational 
Status

Description

Pay television and 
content services

Operational

Joint Venture Companies

Company

Percentage 
of Ownership 
Interest

Nature of Business

PT Melon Indonesia 
(“Melon”)

51% 
ownership by 
Telkom metra

Digital Content 
Exchange Hub 
services (“DCEH”)

Operational 
Status

Operational

Telekomunikasi 
Indonesia 
International 
(Malaysia) Sdn. Bhd.

49% 
Ownership 
by Telin

Telecommunications, 
MVNO Services

Operational

Established on May 7, 1997, 
TelkomVision is a multimedia 
(pay-TV, internet service) service 
provider. Since 2007, TelkomVision 
was	the	first	Pay	TV	operator	in	
Indonesia to launch DTH Prepaid 
(Prepaid Satellite Pay-TV), under the 
“TelkomVision” brand. on October 
8, 2013 company sold Indonusa 
1,036,059,483 shares (equivalent 
80% of its ownership in Indonusa) to 
PT Trans Corpora and Trans Media 
Corpora.

Description

Melon is a joint venture company 
between Telkom metra and 
South Korea Telecom. Melon was 
established on August 16, 2010. 
This company, which grew out of 
our expansion into the Media & 
Edutainment business, provides 
digital music and related content 
services for cell phones, personal 
computers, consumer electronic 
channels and other digital media.
Telekomunikasi Indonesia 
International (Malaysia) Sdn. 
Bhd. is a Joint Venture Company 
established on July 2, 2013, 
obtaining Applications Service 
Provider Class (ASP(C)) on July 
23, 2013 and Network Service 
Provider (NSP) on August 23, 
2013. Engaging in the business 
of providing a full range of 
telecommunication services 
and other business related to 
telecommunications systems, 
data processing, systems and 
information systems in Malaysia. 

 
236

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PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Telkom’s Subsidiaries Chart

53.14%

35%

65%

100%

100%

100%

Celluler

Multimedia

Tower Business

Telco Equipment

eBay
International age

Ir. Rinaldi 
Buchari

Ir. Rinaldi 
Buchari

Ir. Harry John

Dedy
Mardhianto

PT Jiraf Imaji 
Solusi

40%

0.17%

0.01%

60%

99.83%

99.99%

0.01%

99.99%

0.01%

99.99%

49%

51%

99.83%

60%

51%

75%

99.99%

49%

0.17%

40%

25%

0.01%

Ir. Rinaldi
Buchari

PT Mekar 
Prana Indah

1. PT SWADAYANUSA 

KENCANA RAHARJA 9.5%

2.	Sofian	Susantio	9.5%
3. Ravi Varma Kanason 4.75%
4. Shia Kok Rat 1.25%

Bambang 
Lusmiadi

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

237

46.86%

Erry Anwardiredja
0.01%

100%

99.99%

100%

100%

International
Business

Property & 
Construction

Netco & Opco

VSAT

100%

100%

100%

49%

100%

100%

51%

55%

51%

45%

49%

20%

25%

22.38%

1. Magic Alliance Labuan 

80%

38.29%

36.71%

- Trans Corpora 80%
- Telkom 19,54%
- TelkomMetra 0,46%

PT TIGATRA 
MEDIA

Media Trio (L) 
Ine

Limited 24.10%

2. The Bank of New York 10%
3. Telesat Canada 3.70%
4. Hughes Telecommunication 

& Space 3.70%
5. Others 22.80%

238

2013 Annual Report
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Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Profile	of	the	Board
of Commissioners

Jusman Syafii Djamal
President Commissioner

Jusman	Syafii	Djamal,	59	years	old,	has	served	as	
our President Commissioner since January 1, 2011. 
Currently, he also serves as President Commissioner 
(Independent) at PT Cardig Aero Services Tbk, as 
President Commissioner (Independent) at PT Toba 
Bara Sejahtera Tbk., as President Commissioner 
(Independent) at PT Mandala Airline Tbk, 
and as Chairman at Matsushita Gobel 

Foundation. Since May 20, 2011, he is by 
appointment of the President of the 
Republic of Indonesia, a member of 
the National Innovation Committee 
(a think tank of the President 
of the Republic Indonesia on 
Innovation Policy). He was served 
as the Minister of Transportation 
for the “Indonesia Bersatu 
Pertama” cabinet (2007-2009) 

and concurrently a member of the National Transportation Safety 
and Security Evaluation Team (2007) founded to evaluate and 
find	the	“root	causes”	of	accidents	in	Shipping/Marine,	Railways	
and Highways transportation. He has vast experience in aircraft 
industry management due to exposures to a variety of strategic 
positions; as the President Director of PT Dirgantara Indonesia 
(2000-2002), as Director of Human Resources of PT IPTN (1999-
2000), as Director of Helicopters, Defense Technology and Satellite 
(1996-1999), as Chairman of PT IPTN’s Restructuring Program 
Implementation team (1998-2001), and as Chief Project Engineer 
for N250 Development & Constructional Design (1989-1995). 
As a professional aerodynamics engineer with twenty years of 
experience	in	Computational	Aerodynamics	and	Configuration	
Development, he holds, an Intellectual Property Right Patent No.ID 
0 021 669 for electronic-based Flight Control Systems issued on 
August 15, 2008 together with the late Bambang Pamungkas. He 
was awarded the Nararya Dedicational Award from the Republic 
of Indonesia on August 17, 1995. He is co-author of Grand Techno 
Economic Strategy- Siasat Memicu Produktivitas (Mizan Publishers, 
2009). He earned his Bachelor of Mechanical Engineering in 
Aeronautical Engineering from Institut Teknologi Bandung (1983).

Parikesit Suprapto
Commissioner

Parikesit Suprapto, 62 years old, has served as our 
Commissioner since May 11, 2012. Previously he was 
the Deputy of Business Services at the Ministry 
of SOE (2010-2012), Deputy Head of Banking and 
Finance Industry at the Ministry of SOE (2008-
2010) and Advisor to the Minister of SOE for 
Small Business Sector (2006-2008). He was a 
Commissioner of PT Indosat Tbk. (2011-2012) and 
a Commissioner of PT Bank Negara Indonesia 
(Persero) Tbk. He earned a Bachelor’s degree 
in Corporate Economics from Sekolah Tinggi 
Manajemen Industri, Jakarta (1980), a Master’s 
degree in Economic Development from Indiana 
University, Indiana, USA (1990) and a PhD 
degree in Development Economics 
from the University of Notre Dame, 
Indiana, USA (1995).

 
Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

239

Hadiyanto
Commissioner

Johnny Swandi Sjam
Independent Commissioner

Hadiyanto, 51 years old, has served as our 
Commissioner since May 11, 2012. Currently, he also 

serves as Director General of State Treasury at the 
Ministry of Finance of the Republic of Indonesia. 
He has assumed, among other positions, Head 
of the Legal Bureau, Secretariat General of 
the Ministry of Finance and was the Alternate 
Executive Director at the World Bank, 
Washington D.C., US. In corporate environment 
he had served as the President Commissioner 
of PT Garuda Indonesia Tbk (2007-2012) and 
President Commissioner of PT Bank 

Export Indonesia (2007-2009). He 
holds a Bachelor’s degree in Law 
from the University of Padjadjaran, 
Bandung, a Master of Law Degree 
(“LLM”) from Harvard University 
Law School, USA, and a PhD. 
in Law from the University of 

Padjadjaran, Bandung.

Johnny Swandi Sjam, 53 years old, has served as 
our Independent Commissioner since January 
1, 2011. Currently he is also the Chairman of 
the Standing Committee on Infrastructure and 
Telecommunications Services at the Indonesian 
Chamber of Commerce and Industry (“KADIN”). 
He previously served, among other positions, as a 
Commissioner at PT Inti Limited (2010-2011), the 
President Director of PT Indosat Tbk. (2007-2009), 
the Director of PT Indosat Tbk. (2005-2007), the 
President Director of Satelindo (2002-2003), and 
several other important positions at subsidiaries 
of Indosat like Satelindo, Sisindosat and 
Intikom (1997-2002). He holds a Diploma 
III in Computer Engineering from Bandung 
Institute of Technology, a Diploma IV from 
Sekolah Tinggi Manajemen Industri of 
the Department of Industry of Indonesia, 
a Bachelor’s degree in Informatics 
Management from Gunadarma University, 
Jakarta, and a Master’s degree in 
Business Policy and Administration from 
the University of Indonesia, Jakarta.

Virano Gazi Nasution
Independent Commissioner

Gatot Trihargo
Commissioner

Virano Gazi Nasution, 45 years old, has served as our 
Independent Commissioner since May 11, 2012. He 
was previously the Commercial Director of  
PT Indonesia Comnet Plus, a subsidiary of PT PLN 
(Persero) (2009-2012), Advisor to the Minister 
of Communications and Informatics (2008-
2009), and the President Director of 
PT Bakrie Telecom Tbk. (2001-2005). He 
earned his Master of Science degree in 
Engineering Economics from Stanford 
University, USA.

Gatot Trihargo, 53 years old, serves as a 
Commissioner, Tbk since 19 April 2013. He currently 
serves as a Deputy of Services Business in the 

Ministry of State-Owned Enterprises of the 
Republic of Indonesia. Holds a degree in 
accounting from the State College of 
Accountancy, Jakarta. And a Master's 
degree in Accountancy and Financial 
Information Systems from Cleveland 
State University in Ohio, USA. 

Our Board of Commissioners was appointed based on the resolution of Telkom’s AGMS No.Tel.83/PR000/COP-A0070000/2013 dated on April 23, 
2013.	There	is	no	affiliation	between	members	of	the	Board	of	Commissioners	and	Board	of	Directors,	but	there	is	an	affiliation	with	shareholders.	For	a	
description regarding trainings attended to improve the competency of Board of Commissioners, see “Corporate Governance – Corporate Governance 
Structure – Board of Commissioners”.

 
 
240

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Profile	of	the
Board of Directors

Arief Yahya
President Director (CEO)

Honesti Basyir
Director of Finance

Arief Yahya, 52 years old, has served as 
our President Director since May 11, 2012. 
Concurrently, he also serves as President 
Commissioner of Telkomsel, our subsidiary. 
Prior to his appointment as President Director, 

he led a career with Telkom in various 
positions, including as Director of 

Enterprise & Wholesale (2005-2012), 

Head of Regional Division V East Java 
(2004-2005) and Head of Regional 
Division VI Kalimantan (2003-2004). 

He holds a Bachelor’s degree in 
Electrical Engineering from Institut 
Teknologi Bandung (1986) and a 
Master’s degree in Telematics 
University of Surrey, UK (1994). 

from 

Honesti Basyir, 45 years old, has served as our 
Director of Finance since May 11, 2012. Prior to 
his appointment as Director of Finance, he has 
held a number of key positions with Telkom, 
including Vice President (“VP”) for Strategic 
Business Development at ITSS Directorate 
(2012), VP for Strategic Business Development 
at SICP (2010-2012), Project Controller of 
Project	Management	Office	(2009-
2010) and Assistant Vice President 
(“AVP”) for Business & Finance 
Analysis (2006-2009). He holds 
a Bachelor’s degree in Industrial 
Technology from Institut Teknologi 
Bandung (1992) and a Master’s 
degree in Corporate Finance 
from Sekolah Tinggi Manajemen 
Bandung (2004).

Indra Utoyo
Director of Innovation & Strategic 
Portfolio

Sukardi Silalahi
Director of Consumer Service

Indra Utoyo, 51 years old, Indra Utoyo has 
served as our Director of Innovation & 
Strategic Portfolio (“ISP”) since May 11, 2012. 
He joined Telkom in 1986 and has held a 
variety of positions, prior to his appointment 
as Director of ISP he served as Director of 
Information Technology Solution & Supply 
(2007-2012). He holds a Bachelor’s degree in 
Electrical Engineering from Institut Teknologi 
Bandung (1985) and a Master’s degree in 
Communication & Signal Processing from 
Imperial College, UK (1994).

Sukardi Silalahi, 48 years old, has served as 
our Director of Consumer Service since May 11, 
2012. He joined Telkom in 1991 and, prior to his 
appointment as Director of Consumer Service, 
he served in a variety of positions, including 
Executive General Manager (“EGM”) of Eastern 
Consumer Service Division (2011-2012), Deputy 
EGM of Western Consumer Service Division 
(2010-2011), EGM of Regional Division VI 
Kalimantan (2008-2010) and Deputy EGM 
of Fixed Wireless Network Division (2007-
2008). He holds a Bachelor’s degree in Civil 
Engineering from Institut Teknologi Bandung 
(1989).

 
 
 
Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

241

Muhammad Awaluddin
Director of Enterprise & Business 
Service 

Muhammad Awaluddin, 45 years old, has 
served as our Director of Enterprise & 
Business Service (“EBIS”) since May 11, 2012. 
Concurrently, he also serves as President 
Commissioner of Infomedia, our indirect 
subsidiary. Prior to his appointment as 
Director of EBIS, he served, among other 
positions, as President Director of Infomedia 
(2010-2012), EGM of Access Network Division 

(2010) and EGM of Regional Division 
I Sumatra (2007-2010). He holds 
a Bachelor’s degree in Electrical 
Engineering from Universitas 
Sriwijaya, Palembang (1990) and 
a Master’s degree in Business 
Administration from the European 
University, Antwerp, Belgium 
(1998). 

Rizkan Chandra
Director of Network IT & Solution 

Rizkan Chandra, 44 years old, has served as 
our Director of Network IT & Solution (“NITS”) 
since May 11, 2012. Concurrently, he also serves 
as Commissioner of Telkomsel, our subsidiary, 
and as Commissioner at Metranet, our 
indirect subsidiary. Prior to his appointment 
as Director of NITS, among other positions, 
he served as President Director of Sigma, our 
indirect subsidiary (2010-2012), Senior General 
Manager (“SGM”) of Telkom Learning Center 
(2008-2010) and VP for Infrastructure & 
Service Planning (2007-2008). He holds 
a Bachelor’s degree in Informatics 
from Institut Teknologi Bandung 
(1992) and a Master’s degree 
in Management of Technology 
from the National University of 
Singapore (2000).

Priyantono Rudito
Director of Human Capital Management

Ririek Adriansyah
Director of Wholesale & International Service 

Priyantono Rudito, 46 years old, has served as 
our Director of Human Capital Management 
(“HCM”) since May 11, 2012. Concurrently, he 
also serves as Commissioner of Telkomsel, our 
subsidiary. Since he joined Telkom in 1991, he 
had served in a number of positions, including 
as VP for Corporate Strategic Planning (2011-
2012) and VP Marketing & Consumer Care 
(2007-2011). He holds a Bachelor’s degree in 
Industrial Engineering from Institut Teknologi 
Bandung (1991) and a Master’s degree of 
Business in Marketing (1997) and a Doctoral 

degree in Management (2011) from the 

Royal Melbourne Institute of 
Technology, Australia. 

Ririek Adriansyah, 50 years old, has served as 
our Director of Wholesale & International Service 
(“WINS”) since May 11, 2012. Concurrently, he also 
serves as President Commissioner of Telin, 
our subsidiary. He joined Telkom in 1990 and, 
prior to his appointment as Director of WINS, 
served as, among other positions, President 
Director of Telin, our subsidiary (2011-2012), 
Director of Marketing & Sales, Telin (2010-
2011), Director of International Carrier Service, 
Telin (2008-2010) and Deputy EGM of Infratel 
Division (2004-2008). He holds a Bachelor’s 
degree in Electrical Engineering from 
Institut Teknologi Bandung (1989).

Board	of	Directors	has	served	based	on	the	resolution	of	our	AGMS	No.Tel.83/PR000/COP-A0070000/2013	dated	on	April	23,	2013.	There	is	no	affiliation	
between members of the Board of Directors and shareholders. For a description regarding duties of Board of Directors and trainings attended to improve 
the competency of Board of Directors, see “Corporate Governance – Corporate Governance Structure – Board of Directors”.

 
242

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Stock Overview

The Government’s ownership 
of the Dwiwarna share gives 
it effective control over our 
Company even if it reduces 
its ownership of our common 
stock, and its rights with 
respect to the Dwiwarna share 
may only be modified by 
an amendment of our Articles 
of Association, which the 
Government may veto.

A. Shareholder Composition

Our authorized capital consists of 1 Series A 

Dwiwarna share and 399,999,999,999 Series B 

(common stock) shares. Among this authorized 

shares, 100,799,996,400 of which are issued and 

fully paid, consists of the Series A Dwiwarna share 

and 100,799,996,399 common stock. The Series 

A Dwiwarna share is owned by the Government 

and carries special voting rights and the right 

to nominate, and to veto the appointment and 

removal of, any director or commissioner, the 

issue of new shares and amendments to our 

Articles of Association including amendments 

to merge or dissolve us prior to the expiry of its 

term of existence, to increase or decrease our 

authorized capital or to reduce our subscribed 

capital. The material rights and restrictions placed 

on the common stock also apply to the Dwiwarna 

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

243

share, except that the Government cannot transfer the Dwiwarna share. The Government’s ownership of 

the	Dwiwarna	share	gives	it	effective	control	over	our	Company	even	if	it	reduces	its	ownership	of	our	

common	stock,	and	its	rights	with	respect	to	the	Dwiwarna	share	may	 only	be	modified	by	an	amendment 	

of our Articles of Association, which the Government may veto. See Notes 23 to our Consolidated Financial 

Statement.

Company Shareholders per December 31, 2013

Government

Public

Capital Subtotal (issued and outstanding)

Treasury Stock

Total

1 

-

1 

-

1 

Series A Dwiwarna 
Share

Series B Shares
(Common Stock)

%

53.14 

46.86 

51,602,353,559 

45,498,500,040 

97,100,853,599 

100.00 

3,699,142,800 

0 

100,799,996,399 

100.00 

Our shareholder composition as of December 31, 2012 is as follows:
1.  Shareholders Owning More Than 5% of Shares

Title of Class

Person or Group

Number of Shares

Percentage of Ownership

Series A

Series B

Government

Government

1 

 51.602.353.559 

-

 53,14 

2.   Shares Owned by Directors or Commissioners

As of December 31, 2013, none of our Directors or senior managers have more than 1.0% of our shares. In 

addition, on December 31, 2013 the Commissioners have no common stock of our Company’s.

Directors or Commissioners

Number of Shares

Percentage of Ownership

Directors

Indra Utoyo

Honesti Basyir

Priyantono Rudito

Sukardi Silalahi

Total

27,540 

540 

540 

540 

28,620 

<0.01

<0.01

<0.01

<0.01

<0.01

3.  Shareholders Owning Less Than 5% of Shares

Group

Number of Shares of Common 
Stock Owned

Percent (%) of Common
Stock Owned

Foreign

Local

Business

Individual

Business Entities

Companies

Mutual Funds

 37,225,349,109 

 15,439,800 

 2,129,760,716 

 2,704,444,356 

Insurance Companies

 1,987,715,400 

Pension Funds

Others

Individuals

Total

 679,575,650 

 81,817,350 

 673,848,287 

 45,497,950,668 

 38.34 

 0.01 

 2.19 

 2.79 

 2.05 

 0.70 

 0.08 

 0.69 

 46.85 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
244

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

4.  Proportion of Common Stock Held in Indonesia and Abroad

As of December 31, 2013, we had 50,940 common stock shareholders, including the Government. This 

total includes 38,290,928,072 common stock shares owned by 1,819 shareholders outside Indonesia. As of 

the same date, there were 106 ADS shareholders who owned 56,880,158 ADS (1 ADS is equivalent to 200 

common stock shares).

B.  Chronology of Stock Issued

Date

Corporate Actions

Share Ownership Composition

Government of the 
Republic Indonesia

%

Public

%

13/11/1995

Pre	Initial	Public	Offering	(“Pre-IPO”)

8,400,000,000 

 100.0 

14/11/1995

IPO

Sale of Government’s shares

(933,334,000)

New shares issued by Telkom

 - 

 - 

933,334,000 

933,333,000 

 - 

 - 

 - 

Share Ownership Composition

7,466,666,000 

 80.0 

1,866,667,000 

 20.0 

11/12/1996

Block Sale of Government’s shares

(388,000,000)

 - 

388,000,000 

 - 

Share Ownership Composition

7,078,666,000 

 75.8 

2,254,667,000 

 24.2 

15/05/1997

Distribution of incentive shares by the 
Government to public shareholders

(2,670,300)

 - 

2,670,300 

 - 

Share Ownership Composition

7,075,995,700 

 75.8 

2,257,337,300 

 24.2 

07/05/1999

Block Sale of Government’s shares

(898,000,000)

 - 

898,000,000 

 - 

Share Ownership Composition

6,177,995,700 

 66.2 

3,155,337,300 

 33.8 

02/08/1999

Distribution of bonus shares (emission) 
(every 50 shares acquire 4 shares)

494,239,656 

 - 

252,426,984 

 - 

Share Ownership Composition

6,672,235,356 

 66.2 

3,407,764,284 

 33.8 

07/12/2001

Block Sale of Government’s shares

(1,200,000,000)

 - 

1,200,000,000 

 - 

Share Ownership Composition

5,472,235,356 

 54.3 

4,607,764,284 

 45.7 

16/07/2002

Block Sale of Government’s shares

(312,000,000)

 - 

312,000,000 

 - 

Share Ownership Composition

5,160,235,356 

 51.2 

4,919,764,284 

 48.8 

Share Ownership Composition

10,320,470,712 

 51.2 

9,839,528,568 

 48.8 

21/12/2005

Share repurchase program (I)1

10,320,470,712 

 51.7 

9,628,238,068 

 48.3 

29/06/2007

Share repurchase program (II)2

10,320,470,712 

 52.3 

9,413,238,068 

 47.7 

20/06/2008 Share repurchase program (III)3

10,320,470,712 

 52.5 

9,348,954,068 

 47.5 

19/05/2011

Share repurchase program (IV)4

10,320,470,712 

 53.9 

8,828,598,108 

 46.1 

14/06/2013

Transferred a portion of Share repurchase 
program III to employees through ESOP 
Program

30/07/2013

Transferred share repurchase program I by 
private placement

10,320,470,712 

 53.7

8,888,409,508 

 46.3

10,320,470,712 

 53.1 

9,099,700,008 

 46.9 

Share Ownership

51,602,353,560 

 53.1  45,498,500,040 

 46.9

(1)		The	first	share	repurchase	program	started	on	December	21,	2005	(the	date	of	the	Extraordinary	General	Meeting	of	

Shareholders at which the program was approved) and ended in June 2007.

(2)  The second share repurchase program started on June 29, 2007 (the date of the Extraordinary General Meeting of Shareholders 

at which the program was approved) and ended in June 2008.

(3)  The third share repurchase program started on June 20, 2008 (the date of the Extraordinary General Meeting of Shareholders at 

which the program was approved) and ended in December 2009.

(4)  The fourth share repurchase program started on May 19, 2011 (the date of the Annual General Meeting of Shareholders at which 

the program was approved) and ended in November 2012.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

245

1.  Employee Stock Ownership Program

The Employee Stock Ownership Program (“ESOP”) is an employee-owner scheme that provides our 

employee	with	an	ownership	interest	in	our	Company.	At	our	initial	public	offering	on	November	14,	1995,	a	

total of 116,666,475 shares were issued to 43,218 employees. On June 14, 2013, the Company transferred a 

portion of the treasury stock to its employees as part of the 2012 annual incentives. The 59,811,400 (equal to 

299,057,000 shares after stock split) treasury stock transferred to 24.993 employees which had a total fair 

value of Rp641 billion.

As of December 31, 2013, 284,336,610 of our shares were owned by 28,115 of our employees and our retirees.

2.  Purchases of Equity Securities by The Issuer and Affiliated Purchasers

Period 

Total Number of Share 
Purchased

Average Price Paid per 
Share in (Rp)

2006 

2007 

2008 

2011 

2012 

-

 118,376,500 

 126,364,000 

 245,834,000 

283,085,460 

 520,355,960 

-

 8,044 

 9,689 

 8,491 

7,337

 7,996 

Total Number of 
Shares Purchased 
as Part of Publicly 
Announced Plan

Maximum Number of 
Shares that May Yet 
Be Purchased Under 
the Plans

-

 1,007,999,964 

 118,376,500 

 889,623,464 

 244,740,500 

 763,259,464 

 490,574,500 

 517,425,464 

773,659,960

 645,161,290 

 1,010,930,460 

 124,805,330 

246

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

As of December 31, 2012, 

(ninety) days before the sale, 

interest	at	a	fixed	rate	 of	17%	

we had repurchased 

and Rp11,400 per share, which 

per annum, payable quarterly 

1,010,930,460 common stock 

is the closing price on the day 

beginning October 16, 2002. 

shares, equivalent to 5.0% of 

before the selling date.

The bonds was traded on the 

our issued and outstanding 

Surabaya Stock Exchange and 

common stock, at an aggregate 

As of December 31, 2013, 

matured on July 16, 2007. The 

repurchase price of Rp8,067 

our treasury stock balance is 

trustee of the bonds was BRI 

billion, excluding broker and 

739,828,560 or after stock split 

(effective	from	January	17,	

custodian fees. Under our 

3,699,142,800 common stock 

2006 replacing BNI) and the 

repurchase program, we 

shares, equivalent to 3.7% of 

custodian was PT Kustodian 

repurchased 118,376,500 shares 

our issued and outstanding 

Sentral Efek Indonesia. The 

in 2006, 126,364,000 shares in 

common stock which comprise 

bonds were fully repaid on 

2007, 245,834,000 shares in 

of Share Buyback Phase II and 

July 16, 2007.

2008, 283,085,460 shares in 

IV with average repurchase 

2011 and 237,270,500 shares 

price after stock split were 

Second IDR bond issued on 

in 2012. In 2011 and 2012, we 

Rp1,832 and Rp1,462, excluding 

June 25, 2010 with a nominal 

repurchased 520,355,960 

broker and custodian fees. See 

amount of Rp1,005 billion for 

common stock shares at an 

Note 25 to our Consolidated 

a	five-year	period	and	Rp1,995 	

aggregate repurchase price 

Financial Statement.

Rp3,803 billion.

billion for a ten-year period 

for Series A and Series B, 

We plan to retain, sell or use 

respectively, were listed on the 

On April 19, 2013 in accordance 

repurchased stock for other 

IDX. 

with the Resolution of the 

purposes in accordance with 

AGMS and regard with 

Bapepam-LK Rule No.XI.B.2, 

The underwriters of the bonds 

clause 4 letter a number 

Law No.40/2007 regarding 

are PT Bahana Securities,  

(3) Bapepam-LK XI.B.2 we 

Limited Liability Companies 

PT Danareksa Sekuritas and 

executed the transfer of 

and the resolutions of the 

PT Mandiri Sekuritas. And the 

59,811,400, or after stock split 

AGMS on April 19, 2013, that 

trustee is PT CIMB Niaga Tbk. 

299,057,000 shares of Series 

require the Board of Directors 

As of December 31, 2011, the 

B from Share Buyback Phase 

to seek prior approval from 

rating for the bonds issued by 

III through Employee Stock 

the Board of Commissioners 

PT Pemeringkat Efek Indonesia 

Ownership Program.

to undertake any change or 

(Pefindo)	is	idAAA	(stable 	

transfer of treasury stock and 

outlook). See “Highlights – 

On 29 July 2013, we have sold 

report its utilization or transfer 

Common Stock and Bond 

211,290,500 or after stock split 

to the AGMS. Before giving 

Highlights”.

1,056,452,500 shares which are 

its approval, the Board of 

part of Share Buyback Phase 

Commissioners must consult 

D.  Dividend Policy

I by private placement. The 

with the holder of the Series A 

The AGMS has the authority 

selling price was Rp11,400 per 

Dwiwarna share.

share, which is not lower than 

to determine the amount 

of dividends we pay. Our 

Rp8,657 per share which is the 

C.  Chronology of Bonds

dividend payout ratio for 2013 

average repurchase price of 

On July 16, 2002, the Company 

will be decided at the AGMS 

treasury stock, Rp11,288 per 

issued	a	five-year	bonds	

scheduled for 2014.

share which is the average 

amounting to Rp1,000 billion, 

closing price for the last 90 

at par value. The bonds bore 

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

247

Table Chronology of Cash Dividend

Dividend Year Date of AGMS

Payout Ratio (%)1 

Amount of Dividens

(Rp million) 

Dividend per Share (Rp)

2008 

2009 

2010 

2011 

2012 

June 12, 2009

June 11, 2010

May 19, 2011

May 11, 2012

April 19, 2013

55

50

55

65

65

5,840,7082 

5,666,070

6,345,3503 

7,127,3334 

8,352,5975 

59.39 

57.61 

64.52

74.21

87.24 

(1)	 Represents	the	percentage	of	profit	attributable	to	owners	of	the	parent	paid	to	shareholders	in	dividends.
(2) Including interim cash dividend paid in December 2009 amounting to Rp524,190 million.
(3) Including interim cash dividend paid in December 2010 and January 2011 amounting to Rp276,072 million and Rp250,085 million 

respectively.

(4) Consists of cash dividend amounting to Rp6,030.8 million and special cash dividend amounting Rp1,096.5 million.
(5) Consists of cash dividend amounting to Rp7,067.6 million and special cash dividend amounting Rp1,285.0 million.

Telkomsel Dividend

Pursuant to AGMS in April 2013, Telkomsel approved the payment of a cash dividend of Rp13,358 billion, 

which	represented	85%	of	Telkomsel’s	net	profit	in	2012,	Rp4,675	billion	of	this	dividend	was	distributed	to	

SingTel Mobile.

In 2011, 2012, and 2013 cash dividends were paid to SingTel Mobile, a non-controlling shareholder of Telkomsel, 

amounting to Rp2,726 billion, Rp3,231 billion and Rp4,675 billion.

E.  Capital Market Supporting Professionals

Capital Market 
Supporting Professionals

INDEPENDENT 
AUDITORS

Public Accountant Firm 
(KAP) Purwantoro, 
Suherman & Surja 
(Member	firm	of	Ernst	&	
Young Global Limited)

Address

Services

Fees

Service period

Rp26,619,000,000

2013

Indonesian Stock 
Exchange Building 
Tower 2, 7th Floor
Jl. Jend. Sudirman
Kav. 52 - 53
Jakarta 12190, Indonesia
Tel. : (62-21) 5289 5000
Fax. : (62-21) 5289 4100

Integrated Audit 
PT Telekomunikasi 
Indonesia, Tbk. 
(“Telkom”) and 
General Audit on the 
Financial Statements 
of	subsidiaries	in	fiscal	
2012.

Public Accountant Firm 
(KAP) Tanudiredja, 
Wibisana & Rekan 
(Member	firm	of	
PricewaterhouseCoopers 
Global Network)

Plaza 89
Jl. H.R. Rasuna Said
Kav. X-7 No. 6
Jakarta 12940
Tel.: (62-21) 521 2901
Fax.: (62-21) 5290 5555

Issuance of consent 
letter.

Rp4,400,000,000

2013

SHARE REGISTRAR

PT Datindo Entrycom

Puri Datindo
Wisma Sudirman
Jl. Jend. Sudirman
Kav. 34, Jakarta 10220
Tel.  :  (62-21) 570 9009 
Fax. : (62-21) 570 9026

Performs custodian 
services for the 
common stock of 
Telkom traded at 
the Indonesia Stock 
Exchange.

Rp136,000,000

Since IPO of 
Telkom in 1995

248

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Capital Market 
Supporting Professionals

TRUSTEE

Address

Services

Fees

Service period

PT Bank CIMB Niaga Tbk. Graha Niaga, 7th Floor

Rp75,000,000

2010

Representing 
the interest of 
bondholders in 
interaction with the 
Company related to 
Telkom II Bonds.

- Provides centralized 

Rp30,000,000

Since 1995

custodian and 
settlement of share 
transactions at IDX

- Custodian and 

settlement services 
in securities 
transactions and 
share distribution in 
corporate actions

Provides risk rating 
on bonds issued by 
Telkom.

Rp140,250,000

2010, 2011

Jl. Jend. Sudirman
Kav. 58, Jakarta 12190
Tel. : (62-21) 300 6420
ext. 32001 - 32003
Fax. : (62-21) 250 5777

Jakarta Stock Exchange 
Building
Tower 1, 5th Floor
Jl. Jenderal Sudirman, 
Kav. 52 - 53 
Jakarta, 12190
Tel. : (62-21) 529 91099
Fax. : (62-21) 529 91199

Panin Tower - Senayan 
City, 17th Floor
Jl. Asia Afrika Lot. 19 
Jakarta 10270
Tel. : (62-21) 7278 2380
Fax. : (62-21) 7278 2370

101 Barclay Street
22nd Floor
West New York
NY 10286
Tel. : (1-212) 815 8162 
Fax. : (1-212) 571 3050

Performs custodian 
services for ADS 
traded at the NYSE 
and LSE.

US$57,111

Since 1995

CUSTODIAN

PT Kustodian Sentral Efek 
Indonesia

RATING AGENCY

PT	Pefindo

DEPOSITORY FOR ADS

The Bank of New York 
Mellon
Depositary Receipts

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

249

ADDRESSES

Company: PT Telekomunikasi Indonesia, Tbk

No

Office

Address

Telephone

Fax

1

2

3

Head	Office
Graha Merah Putih Telkom 
www.telkom.co.id

Jl. Japati No. 1, Bandung 40133

(62-22) 452 7101

(62-22) 424 0313

Corporate	Communication	&	Affairs
corporate_comm@telkom.co.id

Graha Merah Putih, 1st Floor
Jl. Jend. Gatot Subroto Kav. 52 , Jakarta 12710

(62-21) 529 22007

(62-21) 521 1117

Investor Relation
investor@telkom.co.id

Graha Merah Putih, 5th Floor
Jl. Jend. Gatot Subroto Kav. 52, Jakarta 12710

(62-21) 521 5109

(62-21) 522 0500

4 Network of Broadband Division

Graha Merah Putih, 9th Floor 
Jl. Jend. Gatot Subroto Kav. 52, Jakarta 12710

(62-21) 522 1400
(62-21) 522 1500

(62-21) 522 9600

5

Access Division

Graha Merah Putih, 7th Floor
Jl. Jend. Gatot Subroto Kav. 52, Jakarta 12710

(62–21) 5290 3482

(62–21) 522 1300

6 Maintenance Service Center

Graha Merah Putih, 4th Floor, Jl. Japati No. 1, Bandung 40133

(62-22) 452 4129

(62-22) 452 4125

7

Information System Center
ISCenter@telkom.co.id

Graha Merah Putih Telkom, 4th Floor
Jl. Japati No. 1, Bandung 40133

(62-22) 452 4228

(62-22) 720 1890

8 Wireless Broadband Division

Graha Flexi, 2nd Floor, Jl. Kebon Sirih No. 36, Jakarta 10110

(62-21) 344 7070

(62-21) 344 0707

9

Broadband Division
Sek.divbb@gmail.com

Graha Merah Putih, 7th Floor
Jl. Jend. Gatot Subroto Kav. 52, Jakarta 12710

(62–21) 5290 3482

(62–21) 522 1300

10 Solution Convergence Division

www.c4.telkom.co.id 
c4@telkom.co.id

Multimedia Tower, 15th - 17th Floor
Jl. Kebon Sirih No. 12, Jakarta 10110

11

Research & Development Center

Jl. Gegerkalong Hilir No. 47, Bandung 40152

12 Divisi Consumer Services

Graha Merah Putih 14th Floor
Jl. Jend. Gatot Subroto Kav. 52 , Jakarta 12710

(62-21) 386 0500

(62-21) 386 6267
(62-21) 386 0300

(62-22) 457 1050
(62-22) 457 1051

(62-22) 201 4669
(62-22) 201 3505

(62-21) 7072 6162

(62-21) 520 2764

13

Enterprise Services Division

Multimedia Tower 19th Floor
Jl. Kebon Sirih No 10-12, Jakarta Pusat 10110

(62-21) 386 6600

(62-21) 386 8400

14 Business Service Division

Jl. Letjen S. Parman Kav. 8, 2nd Floor, Jakarta 11440

(62-21) 565 8500

(62-21) 565 2800

15 Wholesale Services Division

Graha Merah Putih, 8th Floor
Jl. Jend. Gatot Subroto Kav. 52, Jakarta 12710

(62-21) 5291 7007

(62-21) 5289 2080

16 Human Capital Center

Graha Merah Putih Telkom, 5th Floor
Jl. Japati No. 1, Bandung 40133

(62-22) 452 5428

(62-22) 720 6986

17 Corporate University

Jl. Gegerkalong Hilir No. 47, Bandung 40152

(62-22) 201 4508
(62-22) 201 4441

(62-22) 201 4429

18 Management Consulting Center

Jl. Cisanggarung No. 2, Bandung 40115

(62-22) 452 1620

(62-22) 452 1549

19 Assessment Service Center

Jl. Hegarmana No. 71, Bandung 40141

(62-22) 203 9255
(62-22) 203 5269

(62-22) 203 9231

20 Community Development Center

Graha Merah Putih 6th Floor, Jl. Japati No. 1, Bandung 40133

(62-22) 452 6169

(62-22) 452 6130

21

Supply Center

Graha Merah Putih 6th Floor, Jl. Japati No. 1, Bandung 40133

(62-22) 452 6327

(62-22) 720 6583

22 Finance, Billing & Collection Center

Graha Merah Putih 3rd Floor, Jl. Japati No. 1, Bandung 40133

(62-22) 452 3371

(62-22) 452 3377

250

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Direct Subsidiaries

No

Entity

Address

Telephone

Fax

1

2

3

4

5

6

7

8

9

PT Telekomunikasi Selular
www.telkomsel.com

Wisma Mulia 15th Floor
Jl. Jend. Gatot Subroto Kav. 42 , Jakarta 12710

PT Graha Sarana Duta
www.telkomproperty.co.id

Telkom Property Tower, Annex Building
Jl. Kebon Sirih No. 10-12 , Jakarta 10110

PT Telekomunikasi Indonesia 
International
www.telin.co.id

Jamsostek Tower, North Tower, 24th Floor
Jl. Jend. Gatot Subroto Kav. 38 , Jakarta 12710

(62-21) 524 0811

(62-21) 529 06091

(62-21) 380 0900

(62-21) 3483 0653

(62-21) 2995 2300

(62-21) 5296 2358

PT Multimedia Nusantara
www.metra.co.id

The East Tower, 37th Floor
Jl. Dr. Ide Anak Agung Gede Agung Kav. E3.2 No. 1 , Jakarta 12950

(62-21) 521 0123

(62-21) 521 0124

PT Dayamitra Telekomunikasi
www.mitratel.co.id

Graha Pratama Building, 5th Floor
Jl. M.T. Haryono Kav. 15 , Jakarta 12810

PT Pramindo Ikat Nusantara
www.pramindo.com

Plaza Kuningan, Annex Building, 7th Floor
Jl. HR. Rasuna Said Kav. C11-C14, Jakarta Selatan 12940

PT Napsindo Primatel International

Elektrindo Building, 6th Floor
Jl. Prof. Dr. Supomo No. 139, Tebet, Jakarta Selatan

PT Telkom Akses

Telkom Building, 7th Floor
Jl. S. Parman Kav. 8, Jakarta Barat 11440

PT Patra Telekomunikasi Indonesia
www.patrakom.co.id

Jl. Pringgodani 2 No. 33
Alternatif Cibubur, Depok 16954

(62-21) 8370 9592 
(62-21) 8370 9593

(62-21) 8370 9591

(62-21) 520 2560

(62-21) 5292 0156

(62-21) 520 9202

(62-21) 520 9305

(62-21) 2933 7000

(62-21) 2933 6000

(62-21) 845 4040

(62-21) 845 7610

Indirect Subsidiaries

No

Entity

Address

Telephone

Fax

PT Infomedia Nusantara
www.infomedianusantara.co.id

Jl. RS. Fatmawati Kav. 77-81, Jakarta 12150

(62-21) 720 1221

(62-21) 720 1226

PT Finnet Indonesia
www.finnet-indonesia.com

Bidakara Tower, 2th Floor
Jl. Jend. Gatot Subroto Kav. 71-73, Jakarta 12870

(62-21) 829 9999

(62-21) 828 1999

PT Sigma Citra Caraka
www.telkomsigma.co.id

PT Administrasi Medika
www.admedika.co.id

Telekomunikasi Indonesia 
International Pte. Ltd.
www.telin.sg

PT Metra Plasa

Dea Tower, 7th & 8th Floor, Kawasan Mega Kuningan
Jl. Mega Kuningan Barat IX Kav. E43 No. 1, Jakarta 12950

(62-21) 576 2150

(62-21) 576 2155

Telkom STO Gambir, C Building, 3rd, 4th & 5th Floor
Jl. Medan Merdeka Selatan No. 12, Jakarta 10110

1 Maritime Square #09-63
Harbour Front Center, Singapore 099253

(62-21) 3483 1100

(62-21) 3483 5489

(65) 6278 8189

(65) 6273 1169

Mulia Business Park, Building J
Jl. Letjen MT Haryono Kav. 58 – 60 Pancoran, Jakarta 12780

(62-21) 7918 7250

(62-21) 7918 7252

PT Telkom Landmark Tower

Graha Merah Putih, 6th Floor
Jl. Jend. Gatot Subroto Kav. 52, Jakarta 12710

Telekomunikasi Indonesia 
International Hong Kong Limited
www.telin.hk

Suite 905, 9F, Ocean Center No. 5
Canton Road, Tsim Sha Tsui
Kowloon, Hong Kong

PT Metra-Net
www.metranet.co.id

Mulia Business Park, Building J
Jl. Letjen MT Haryono Kav. 58 – 60
Pancoran, Jakarta 12780

Telekomunikasi Indonesia 
International (TL), S.A
www.telkomcel.tl

Timor Plasa 4th Floor
Rua Presidente Nicolau Labato
Comoro, Dili, Timor Leste

(62-21) 521 5565

(62-21) 521 5576

(852) 3102 3309

(852) 3102 3306

(62-21) 7918 7250

(62-21) 7918 7252

(670) 7408 0002

(670) 7408 0002

Level 5, 30 Collins Street, Melnourne VIC 3000

(61) 3 963 98 270

Telekomunikasi Indonesia International
Australia Pty. Ltd.
www.telkom.au

Telekomunikasi Indonesia International
(Myanmar Branch)

13

Telkom Macau Limited

14

Telkom Taiwan Limited

No. #0502, Level 5, Sakura Tower
No. 339, Bogyoke aung-san street
Kyauktada township, Yangon

Av. Praia Grande No. 369, Keng Ou
Commercial Building 17/FL, Macau

10F No. 15 Sec.2, Keelung Road
Xinyi District, Taipei City 11052 Taiwan

PT Metra Digital Media
www.mdmedia.co.id

Jl. RS Fatmawati No. 77-81
Jakarta Selatan 12940

PT Pojok Celebes Mandiri
www.pointer.co.id

Jl. Condet Raya No. 333/J Balekambang
Kramat Jati, Jakarta Timur 13530

Graha Yasa Selaras
www.gys.co.id

Jl. Cisanggarung No. 2
Bandung, 40115

(95) 9420182434

(853) 2855 3191

 (886) 2875 25071

(62-21) 720 1221

(62-21) 720 1226

(62-21) 520 2560

(62-21) 5292 0156

(62-21) 2937 3372

(62-21) 8087 6387

PT Infomedia Solusi Humanika
www.ish.co.id

Jl. RS Fatmawati No. 75, Bank Mandiri Building 5th Floor
South Jakarta 12150

(62-22) 872 45817

(62-22) 872 45817

1

2

3

4

5

6

7

8

9

10

11

12

15

16

17

18

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

251

No

Entity

19

PT Metra Media (MM)

20

PT Metra TV

Address

Telephone

Fax

The East Tower 37th Floor. Jl. Dr. Ide Anak Agung Gde Agung
Kav. E.3.2 No. 1, Kuningan Timur, Setiabudi, Jakarta Selatan 12950

(62-21) 720 1221

The East Tower 37th Floor. Jl. Dr. Ide Anak Agung Gde Agung
Kav. E.3.2 No. 1, Kuningan Timur, Setiabudi, Jakarta Selatan 12950

(62-21) 521 0123

(62-21) 521 0124

21

PT Satelit Multimedia Indonesia

The East Tower 37th Floor. Jl. Dr. Ide Anak Agung Gde Agung
Kav. E.3.2 No. 1, Kuningan Timur, Setiabudi, Jakarta Selatan 12950

(62-21) 521 0123

(62-21) 521 0124

22

23

Telekomunikasi Indonesia 
International (USA) Inc.

Registered	Office:	2711	Centerville	Road,	Suite	400
Wilmington, Delaware 19808

Telekomunikasi Selular Finance 
Limited (“TSFL”)

c/o International Management (Mauritius) Ltd.
4th Floor, Les Cascades Bldg,
Edith Cavell Street, Port-Louis.
Republic of Mauritius

(62-21) 521 0123

(62-21) 521 0124

(230) 212 9800

(230) 212 9833

Associated Companies 

No

Entity

Address

Telephone

Fax

1

2

3

4

PT Citra Sari Makmur
www.csmcom.com

Chase Plaza, 16th Floor
Jl. Jend. Sudirman Kav. 21, Jakarta 12910

PT	Pasifik	Satelit	Nusantara
www.psn.co.id

Kantor Taman Building, A9 Unit C3 - C4
Jl. Mega Kuningan Raya Lot 8/9 No. 9 
Kawasan Mega Kuningan, Jakarta 12950

PT Integrasi Logistik Cipta Solusi
www.ilcs.co.id

Telkom North Jakarta Plaza, 4th Floor
Jl. Yos Sudarso Kav. 23-23, Jakarta Utara

PT Indonusa Telemedia
www.telkomvision.com

Plasa TelkomVision Building, 3rd Floor
Jl. Prof. Dr. Supomo No. 139, Tebet, Jakarta 12810

(62-21) 520 8311
(62-21) 570 0194

(62-21) 570 4656

(62-21) 576 2292

(62-21) 576 2290

(62-21) 4393 2555

(62-21) 4393 6555

(62-21) 829 8800

(62-21) 831 7400

Joint Venture Companies

No

1

2

Entity

Address

Telephone

Fax

PT Melon Indonesia
www.melon.co.id

Telkom DCS 1 Building, 7th Floor
Jl. Sisingamangaraja Kav. 4 – 6, Kebayoran Baru, Jakarta Selatan 12110

(62-21) 724 4493

(62-21) 724 4390

Telekomunikasi Indonesia
International (Malaysia) Sdn. BHD.

Suite 23, A-1, 23 A Floor, Wisma UOA II, No. 21
Jalan Pinang, 50450 Kuala Lumpur, Malaysia

(60) 3233 20680

 
 
252
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2013 Annual Report
2013 Annual Report
PT Telekomunikasi Indonesia, Tbk
PT Telekomunikasi Indonesia, Tbk

Highlight
Highlights

Preface
Preface

Management 
Management 
Report
Report

Business 
Business 
Overview
Overview

Management’s 
Management’s 
Discussion & Analysis 
Discussion & Analysis 

Additional
Information
(ADR Shareholder’s)

254
Summary of Significant 
Differences Between 
Indonesian Corporate 
Governance Practices and the 
NYSE’S Corporate Governance 
Standards

256
Relationship with the 
Government and Government 
Agencies

258
Capital Market Trading 
Mechanism and Telkom ADS

256
Summary of Significant 
Differences Between IFAS and 
IFRS

260
Taxation

262
Legal Basis and Regulation

268
Competition

272
Licensing

276
Trademark, Copyrights, 
Industrial Designs and Patents

256
Articles of Association

262
Research and Development

278
Definitions

Corporate
Governance
Governance

Social & 
Social & 
Environmental 
Environmental 
Responsibility
Responsibility

Company 
Company 
Profile
Profile

Additional 
Additional 
Information 
Information 
(For ADR 
(For ADR 
Shareholders)
Shareholders)

Appendices
Appendices

2013 Annual Report
2013 Annual Report
PT Telekomunikasi Indonesia, Tbk
PT Telekomunikasi Indonesia, Tbk

253
253

254

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Highlight

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

SUMMARY OF 
SIGNIFICANT 
DIFFERENCES 
BETWEEN 
INDONESIAN 
CORPORATE 
GOVERNANCE 
PRACTICES AND 
THE NYSE’S 
CORPORATE 
GOVERNANCE 
STANDARDS

The following is a summary of 

significant	differences	between	the	

corporate governance practices 

followed by Indonesian companies 

and those required by NYSE listing 

standards for domestic US issuers.

A. Overview of Indonesian 

Law
Indonesian public companies 

are required to observe and 

comply with certain good 

corporate governance practices. 

The requirements and the 

standards for good corporate 

governance practices for public 

companies are embodied in 

the following regulations: Law 

No.40/2007 on Limited Liability 

Companies (“Indonesian 

Company Law”), Law 

No.8/1995 on Capital Markets 

(“Capital Markets Law”), Law 

No.19/2003 on State-Owned 

Enterprises, Regulation of 

the Minister of State-Owned 

Enterprises No.PER-09/

MBU/2012 on Amendment 

of Regulation of the Minister 

of State-Owned Enterprises 

No.PER-01/MBU/2011 on the 

Implementation of Good 

Corporate Governance to 

State-Owned Enterprises; 

regulation of OJK (“OJK 

Regulations”) and the rules 

issued by the IDX. In addition 

to the above, the articles of 

association of public companies 

incorporate provisions 

directing the implementation 

of good corporate governance 

practices. 

On November 30, 2004, 

the National Committee on 

Governance (“NCG”) was 

established pursuant to the 

Decree of the Coordinating 

Minister	for	Economic	Affairs	

No.KEP.49/M.EKONOM/1/2004 

(“KEP.49”), which was formed 

to revitalize the former National 

Committee on Good Corporate 

Governance established in 

1999. The NCG aimed at 

enhancing comprehension 

and implementation of good 

governance in Indonesia and 

advises the Government on 

governance issues, both in 

public and corporate sectors.

The NCG formulated the 

Code for Good Corporate 

Governance 2006 (“Code”) 

which recommended setting 

more stringent corporate 

governance standards for 

Indonesian companies, 

such as the appointment of 

independent audit committee 

and nomination and 

remuneration committees by 

the Board of Commissioners, 

as well as increasing 

the scope of disclosure 

obligations for Indonesian 

companies. Although the NCG 

recommended that the Code 

B.  Composition of 

Independent Board of 
Directors and Board of 
Commissioners
The NYSE listing standards 

provide that the Board of 

Directors of a US listed 

company must consist of 

a majority of Independent 

Directors and that certain 

committees must consist solely 

of Independent Directors.

Unlike companies incorporated 

in the US, the management 

of an Indonesian company 

consists of two organs of 

equal stature, the Board of 

Directors and the Board of 

Commissioners. Generally, 

the Board of Directors is 

responsible for the day-to-

day business activities of the 

company and is authorized 

to act for and on behalf of 

the company, while the Board 

of Commissioners has the 

authority and responsibility 

to supervise the Board of 

Directors and is statutorily 

mandated to provide advice 

to the Board of Directors by 

Indonesian Company Law.

With regard to the Board of 

Commissioners, the Indonesia 

Company Law requires a 

public company Board of 

Commissioners to have at least 

two members. Although the 

Indonesian Company Law is 

silent as to the composition of 

the Board of Commissioners, 

Listing Regulation No.I-A in 

KEP.305/BEJ/07-2004 issued 

be adopted by the Government 

by the IDX (“IDX Regulation 

as a basis for legal reform, 

as of the date of this Annual 

Report, the Government has 

not enacted regulations that 

fully implement the provisions 

of the Code.

I-A”) states that at least 

30% of the members of the 

Board of Commissioners 

of a public company (such 

as our Company) must be 

independent.

Corporate
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Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
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255

The Indonesian Company 

of the Exchange Act require 

address, among other things: 

Law states that the Board of 

foreign private issuers whose 

director	qualification	standards,	

Directors has the authority to 

shares are listed on the NYSE 

director responsibilities, 

manage the daily operation of 

to have an Audit Committee 

director access to management 

the company and must have 

comprised of Independent 

and independent advisers, 

at least two members, each of 

Directors. However, such 

director compensation, director 

whom must meet the minimum 

foreign private issuers may 

orientation and continuing 

qualification	requirements	

be exempted from the 

education, management 

set forth in the Indonesian 

independence requirement if (i) 

succession, and an annual 

Company Law. In addition, 

the home country government 

performance evaluation itself. 

based on IDX Regulation I-A, 

or stock exchange requires 

In addition, the CEO of a US 

the Board of Directors of the 

the company to have an Audit 

company must certify to the 

listed company must consist of 

Committee; (ii) the Audit 

NYSE annually that he or she 

at	least	one	unaffiliated	director.

Committee is separate from the 

is not aware of any violations 

C.  Committees

Board of Directors and includes 

by the company of the NYSE’s 

non-board members as in our 

corporate governance listing 

NYSE listing standards require 

case, members from the Board 

standards.	The	certification	

that a US listed company must 

of Commissioners; (iii) the 

must be disclosed in our 

have an Audit Committee, 

Audit Committee members are 

Annual Report to shareholders. 

a nominating/corporate 

not selected by management 

Indonesian law does not have 

governance committee and 

and	no	executive	officers	of	the	

disclosure requirements similar 

a compensation committee. 

company is a member of the 

to NYSE listing standards. 

Each of these committees must 

Audit Committee; (iv) the home 

However, the Capital Markets 

consist solely of Independent 

country government or stock 

Law generally requires 

Directors and must have a 

exchange requires the Audit 

Indonesian public companies 

written charter that addresses 

Committee to be independent 

to disclose certain types of 

certain	matters	specified	in	the	

of the company’s management 

information to shareholders and 

listing standards.

and (v) the Audit Committee 

to OJK, particularly information 

is responsible for appointment, 

relating to changes in the public 

The Indonesian Company Law 

retention and oversight the 

company’s shareholdings and 

does not require Indonesian 

work of the external auditor.

material	facts	that	may	affect	

public companies to form any 

the decision of shareholders to 

of the committees described 

Not all members of our Audit 

maintain their share ownership 

in the NYSE listing standards. 

Committee are Independent 

in such public company.

However, OJK Rule No.IX.1.5 and 

Directors as required by Rule 

the IDX Regulation I-A require 

10A-3 of the Exchange Act. We 

E.  Code of Business Conduct 

the Board of Commissioners 

rely on the general exemption 

of an IDX- listed company 

pursuant to Rule 10A-3(c)(3) 

and Ethics
NYSE listing standards require 

(such as our Company) to 

regarding the composition 

each US listed company to 

establish an Audit Committee, 

of the Audit Committee. We 

adopt, and post on its website, 

which must consist of at least 

believe that our reliance on this 

a code of business conduct 

three members, one of whom 

exemption does not materially 

and ethics for its Directors, 

must be an Independent 

and	adversely	affect	the	ability	

officers	and	employees.	There	

Commissioner and serve as 

of the Audit Committee to act 

is no similar requirement under 

chair of the Audit Committee, 

independently. 

while the other two members 

must be independent parties of 

whom at least one such party 

must have accounting and/or 

D.  Disclosure Regarding 
Corporate Governance
The NYSE listing standards 

Indonesian law. However, 

companies that are required 

to	file	or	furnish	reports	to	

the SEC must disclose in their 

Annual Reports whether they 

finance	expertise.

require US companies to adopt, 

have adopted a code of ethics 

and post on their websites, a 

for	their	senior	financial	officers.	

The NYSE Listing Standards as 

set of corporate governance 

required by Rule 10A-3(c)(3) 

guidelines. The guidelines must 

 
256

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PT Telekomunikasi Indonesia, Tbk

Highlight

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

SUMMARY OF 
SIGNIFICANT 
DIFFERENCES 
BETWEEN IFAS 
AND IFRS

changes made before Notary 

(“MoF”). In turn, and under 

Ashoya Ratam, S.H., MKn. No. 

the authority of the MoF, 

11 dated May 8, 2013. Notice of 

the Minister of State-Owned 

the amendment of articles was 

Enterprise (“MSOE”) exercises 

accepted by the Minister of Law 

the rights vested in these 

and Human Rights of the Republic 

securities as our “controlling 

of Indonesia through Letter 

shareholder.”

See Note 48 to the Consolidated 

Financial Statements.

ARTICLES OF 
ASSOCIATION

Our Articles of Association are 

registered in accordance with 

the Limited Liability Company 

Law No.1/1995, and approved by 

Ministerial Decree No.C2-7468.

HT.01.04.TH.97 of 1997. Pursuant 

to the issuance of the Company 

No.AHU-AH.01.10-22501 on 

June 7, 2013.

RELATIONSHIP WITH 
THE GOVERNMENT AND 
GOVERNMENT AGENCIES

As our majority shareholder 

and controlling shareholder, 

the Government has an 

interest in our performance, 

both in terms of the service 

we provide to the nation and 

Our relationship with the 

our ability to operate on a 

Government is multi-faceted. 

commercial basis. The material 

The Government is our majority 

rights and restrictions that 

and controlling shareholder. 

apply to our common stock 

It is also our regulator as it 

also apply to the Series A 

adopts, administers and enforces 

Dwiwarna share, except that 

relevant laws that regulate 

the Government may not 

telecommunications sector, sets 

transfer the Series A Dwiwarna 

Law No.40 of 2007 which revoked 

tariffs	and	issues	licenses. 	It	is	also	

share, and has right of veto 

Limited Liability Companies 

one of our customers and one of 

with regard to:  

Law No.1/1995, we amended our 

our lenders.

(i) the nomination, 

appointment and removal 

Articles of Association which 

was approved by the Minister of 

Law and Human Rights of the 

Republic of Indonesia pursuant to 

Decree of the Minister of Justice 

and Human Rights No.AHU.46312.

AH.01.02/2008 dated July 31, 

2008 and registered in State 

Gazette of the Republic of 

Indonesia No.84 dated October 

17, 2008, Supplement to State 

Gazette No.20155.

The most recently amended in 

Articles of Association were about 

the changes in capital structure 

by splitting the par value of the 

Company's shares (stock split) of 

the original Rp250 to Rp50 and 

the elimination of the Partnership 

and Community Development 

“PKBL” program from our Work 

Plan and Budget. The editorial 

As used in this section, the 

of our Directors, (ii) the 

term “Government” includes the 

nomination, appointment and 

Government of Indonesia and 

removal of our Commissioners, 

its ministries, directly-owned 

(iii) the issuance of new shares 

government departments and 

and (iv) any amendments to 

agencies, but excludes SOEs.

our Articles of Association, 

A.  The Government as 

Shareholder
The Government is our 

majority and controlling 

shareholder and owned 

53.14% of our common stock 

as of December 31, 2013. Its 

ownership of the Series A 

including with respect to 

actions to merge or dissolve 

our Company, increase or 

reduce our authorized capital, 

or reduce our subscribed 

capital. 

B.  The Government as Regulator
The Government regulates 

Dwiwarna share gives it special 

the telecommunications 

voting and veto rights. Under 

sector through the MoCI. 

relevant laws, the “ownership” 

The MoCI has the authority 

of our common stock and 

to issue regulations that 

the single outstanding Series 

implement laws, which are 

A Dwiwarna share is vested 

typically broad in scope. 

in the Ministry of Finance 

Through such decrees the 

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
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257

MoCI	defines	the	structure	

The sub-loan borrowings were 

of the industry, determines 

made through the Government 

tariff	formulas,	establishes	our	

and are guaranteed by it. As 

USO, and otherwise controls 

of December 31, 2013, we 

many factors that could 

had a total of Rp1,915 billion 

influence	our	competitive	

(US$157 million) in such 

position, operations and 

outstanding two-step loans, 

financial	position.	Through	

including current maturities. 

the DGPT, the MoCI regulates 

We are required to pay the 

the allocation of frequencies 

Government interest and 

and	sets	numbers	for	fixed 	

repay the principal, which 

It is our policy not 

to enter into any 

transactions with 

affiliates unless the 

terms are no less 

favorable to us than 

they would be with a 

telephone lines. 

the Government then remits 

to the respective lenders. As 

third party.

We are required to obtain a 

of December 31, 2013, 73.4% 

license from the DGPT for 

of such sub-loan borrowings 

each	type	of	service	offered,	

were denominated in foreign 

including for the frequencies 

currencies, with the remaining 

we use (as allocated by the 

26.6% denominated in Rupiah. 

MoCI). We and other operators 

In 2013, the annual interest 

are required to pay frequency 

rates charged 6.79% on loans 

usage fees. Telkomsel also 

repayable in Rupiah, 4.0% 

holds licenses issued by the 

on those denominated in 

MoCI (some of which were 

US Dollar and 3.1% for those 

previously issued by the 

denominated in Japanese Yen.

Minister of Communications) 

for the provision of cellular 

D.  The Government as Customer

services, and from the 

Indonesian Investment 

Certain Government 

departments and agencies 

Coordinating Board in relation 

purchase services from us as 

to Telkomsel’s investments 

direct customers, the terms 

for the development of 

of which are negotiated on a 

cellular phone services with 

commercial basis.  

national coverage, including 

No services are provided for 

the expansion of network 

free or on an in-kind basis. We 

coverage. The Government, 

deal with these departments 

through the MoCI as regulator, 

and agencies as separate 

has the authority to issue new 

customers. In 2013, the amount 

licenses for the establishment 

of revenues from Government 

of new joint ventures and other 

departments and agencies 

new arrangements, particularly 

was Rp779 billion, which was 

in telecommunications.

approximately 0.94% of our 

consolidated revenues and 

C.  The Government as Lender

did not constitute a material 

In July 1994, the Government 

part of our revenues. The 

arranged a facility under which 

Government departments 

certain foreign institutions 

and agencies are treated for 

provided us with a two-step 

tariff	purposes	with	respect	

loan for certain expenditures 

to connection charges 

(the “sub-loan borrowings”). 

and monthly charges as 

“residential”,	which	tariffs	

are lower than the business 

service rates. This does not 

apply	to	the	tariffs	for	local, 	

long distance and IDD calls.

It is our policy not to enter into 

any	transactions	with	affiliates	

unless the terms are no less 

favorable to us than they 

would be with a third party. 

The SOE Ministry has advised 

us that it would not cause 

us to enter into transactions 

with other entities under its 

control unless the terms were 

consistent with our policy as 

referred to above.

Pursuant to OJK regulations, 

because we are listed on the 

IDX, any transaction where 

there	is	an	inherent	 conflict	

of	interest	(as	 defined	below)	

with another IDX-listed 

company must be approved 

by majority of the holders of 

our common stock who do 

not	have	a	 conflict	of	interest	

in the proposed transaction, 

unless	such	conflict	of	interest	

existed before listing and was 

fully	disclosed	in	the	 offering	

documents.

258

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Highlight

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

CAPITAL MARKET 
TRADING 
MECHANISM AND 
TELKOM ADS

Our common stock is listed and 

traded on the IDX. Our ADSs are 

also listed and traded on the NYSE 

and the LSE as ADSs, where one 

ADS represents 200 shares of 

Common Stock. Our shares are also 

Publicly	Offered	Without	Listing	

(“POWL”) in Japan.

A. The Indonesian Stock 

Market 
Indonesia’s stock market, known 

as the IDX, grew out of the 

December 1, 2007 merger of 

two stock exchanges operating 

in	two	different	locations	in	

Indonesia, the Jakarta Stock 

Exchange in the capital and the 

Surabaya Stock Exchange in 

East Java.

As at December 31, 2013, the 

IDX had 483 issuers for equity 

and 113 active brokerage houses. 

In 2013, IDX recorded a trading 

volume of 1.343 billion shares. 

As at December 31, 2013, the 

total market capitalization was 

valued at Rp4.219,02 trillion 

(US$346,67billion).

cash market (except for rights issues, which can only be traded on 

the	cash	market	and	the	negotiated	market	for	the	first	session).	The	

regular market is the mechanism for trading stock in standard lots on 

a continuous auction basis during exchange hours. Auctions on the 

IDX on regular market and cash market take place according to the 

price and time priorities. Price priority refers to the giving of priority 

to buying orders at a higher price or selling orders at a lower price. If 

buying or selling orders are placed at the same price, priority is given to 

the earlier placed buying or selling order (time priority). Trading on the 

negotiated market is conducted through direct negotiation between  

(i) IDX members, (ii) clients through one IDX member, (iii) a client and 

an IDX member, or (iv) an IDX member and the PT Kliring Penjaminan 

Efek Indonesia (“KPEI”). KPEI provides clearing and guarantee services 

of	stock	exchange	transactions	settlement.	It	also	improves	efficiency	

and certainty of transactions settlement in IDX.

On November 14, 2012 IDX issued a Decree of BOD No.Kep-00399/

BEI/11-2012 regard with the Change of Trading Regulation No.IIA on 

Equity – Type Securities Trading that mentioned about the change 

of	IDX’	trading	hours,	which	effected	on	January	2,	2014	with	trading	

sessions as follow:

Trading Session

Market

Day

Trading Hours

Pre-opening

Regular

Monday - Friday

08.45.00-08.55.00

1st

2nd

Regular

Monday-Thursday

09.00.00-12.00.00

Cash

Friday

09.00.00-11.30.00

Negotiation

Regular

Monday-Thursday

13.30.00-15.49.59

Friday

14.00.00-15.49.59

Negotiation Monday-Thursday

13.30.00-16.15.00

Friday

14.00.00-16.15.00

Pre-closing

Regular

Monday-Friday

15.50.00-16.00.00

Post Trading

Regular

Monday-Friday

16.05.00-16.15.00

On November 8, 2013 IDX issued a Decree of BOD No.Kep-00071/

BEI/11-2013 regard with the Change of Trading Regulation No.IIA on 

Equity – Type Securities Trading that mentioned about the change of 

Trading is divided into three 

lot	size,	tick	price	and	maximum	price	movement,	which	effected	on	

segments, the regular market, 

January 2, 2013.

negotiated market and the 

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2013 Annual Report
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259

Lot size will change from 500 shares to 100 shares and tick price and maximum share price movement will 

change as follow:

Previous

New

Group Price

Tick Price

Maximum Share 
Price Movement

Group Price

Tick Price

Maximum Share 
Price Movement

≤Rp200

Rp200 – Rp500

Rp500 – Rp2.000

Rp2.000 – Rp5.000

≥Rp5.000

Rp1

Rp5

Rp10

Rp25

Rp50

Rp10

Rp50

Rp100

Rp250

Rp500

≤Rp500

Rp1

Rp20

Rp500 – Rp5.000

Rp5

Rp100

≥Rp5.000

Rp25

Rp500

Transactions on the IDX regular 

include	fines,	written	warnings,	

New York”) serves as the 

market must be settled no later 

suspension or revocation of 

“Depositary” for our ADSs 

than the third trading day after 

licenses.

which are traded on the NYSE 

the transaction. Transactions 

and LSE. 

on the negotiated market are 

When conducting share 

settled on the basis of the 

transactions on the IDX, each 

Investors pay a depositary fee 

agreement between the selling 

exchange member is required 

directly or through a broker 

exchange members and the 

to pay a transaction cost for 

acting on their behalf for the 

buying exchange members, on 

transactions on the regular 

delivery or surrender of ADSs 

a transaction by transaction 

market and cash market of 

for the purpose of withdrawal. 

basis. Transactions on the IDX 

0.03%, guarantee fund 0.01% 

The Depositary also collects 

cash market must be settled 

of the transaction value and 

fees for making distributions to 

on the day of the transaction 

VAT and other tax obligation. 

investors by deducting the fee 

and reported to the IDX. If an 

For the negotiated market, 

from the amount distributed 

exchange member defaults on 

a transaction cost is 0.03% 

or by selling a portion of the 

the settlement of a transaction, 

or depended on exchange 

distributable property to 

the securities can be traded by 

policy. A minimum monthly 

pay the fee. The Depositary 

direct negotiation on cash and 

transaction fee of Rp2 million is 

may collect its annual fee for 

carry terms. Each exchange 

applied as a contribution for the 

depositary services by making 

member is required to pay a 

provision of exchange facilities 

a deduction from the cash 

transaction fee as stipulated 

and	continues	in	effect	for	

distributions or by directly 

by the IDX. Any delay in 

members who are suspended 

billing investors or by charging 

payment of the transaction 

or Exchange Member Approval 

the book-entry system accounts 

fee	is	subject	to	a	fine	of	1.0%	

(“SPAB”) revoked.

of the outstanding amount 

of the parties acting on their 

behalf. The Depositary may 

for each day of delay. The IDX 

B.  Trading on the NYSE and 

refuse to provide fee-generating 

may impose sanctions on its 

members for any violation of 

LSE
Bank of New York Mellon 

exchange rules, which may 

(previously “The Bank of 

services until its bills for such 

services are paid.

 
260

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlight

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

TAXATION

The following summary contains 

a description of the principal 

Indonesian and US federal tax 

consequences of the purchase, 

ownership and disposition of ADSs 

or shares of common stock. This 

summary does not purport to be a 

complete description of all of the 

tax considerations that may be 

relevant to a decision to purchase, 

own or dispose of ADSs or shares 

of common stock.

Investors should consult their tax 

advisors about the Indonesian 

and US Federal, state and local 

tax consequences to them of 

the purchase, ownership and 

disposition of ADSs or shares of 

common stock.

A. Indonesian Taxation 

The following is a summary of 

the principal Indonesian tax 

consequences of the ownership 

and disposition of common 

stock or ADSs to a non-resident 

individual or non-resident 

entity that holds common stock 

or ADSs (a “Non-Indonesian 

Holder”). 

1.  Dividends

Dividends declared by us 

out of retained earnings 

and distributed to a Non-

Indonesian Holder in respect 

of common stock or ADSs 

are subject to Indonesian 

withholding tax, which, as 

of the date of this Annual 

Report is at the rate of 

20%, on the amount of the 

distribution (in the case of 

cash dividends) or on the 

shareholders’ proportional 

share of the value of the 

distribution. A lower rate 

provided under double 

taxation treaties may be 

applicable provided the 

recipient is able to comply 

tax and the obligation to pay 

with the applicable strict 

lies with the buyer (if it is an 

requirements. Under the US-

Indonesian taxpayer) or our 

Indonesia double taxation 

Company (if the buyer is a 

treaty, the withholding tax 

non-resident taxpayer). 

on dividends is generally, in 

the absence of a 25% voting 

In cases where a purchaser 

interest, reduced to 15%.

2.  Capital Gains

The sale or transfer of 

common stock through 

or Indonesian broker will be 

required under Indonesian 

tax laws to with hold tax on 

payment of the purchase price 

for common stock or ADSs 

the	IDX	is	subject	to	a	final	

through the IDX, theoretically, 

withholding tax at the rate 

that payment may be exempt 

of 0.1% of the value of the 

from Indonesian withholding 

transaction. The broker 

or other Indonesian income 

executing the transaction is 

tax under applicable double 

obligated to withhold such 

taxation treaties to which 

tax. The holding of founder 

Indonesia is a party (including 

shares or the sale or transfer 

the US-Indonesia double 

of founder shares through 

taxation treaty). 

an IDX may, under current 

Indonesian tax regulations, 

3.  Stamp Duty

be subject to additional 

0.5%	final	income	tax.

Stock transactions in Indonesia 

are subject to stamp duty. 

Pursuant to Government 

Subject to the promulgation 

Regulation No.24/2000 on the 

of implementing regulations, 

amendment and the amount 

the estimated net income 

of stamp duty rates Imposing 

received or accrued from 

Limits Imposed Price Nominal 

the sale of movable assets 

stamp duty, a transaction of 

in Indonesia, which may 

up to Rp1,000,000 needs a 

include common stock not 

stamp duty of Rp3,000, while 

listed on an IDX or ADSs, 

any transaction of more than 

by a Non-Indonesian holder 

Rp1,000,000 needs a stamp 

(with the exception of 

the sale of assets under 

Article 4 paragraph (2) 

of the Indonesian income 

tax law) may be subject to 

Indonesian withholding tax 

duty of Rp6,000.

B.  Considerations Regarding 

Certain U.S. Federal Income 
Tax
The following is a summary 

at the rate of 20%. In 1999, 

of certain US federal income 

the Ministry of Finance 

issued a decision that 

tax considerations relating to 

the acquisition ownership and 

stipulates the estimated net 

disposition of ADSs or common 

income for the sale of shares 

stock	by	US	Holders	(as	defined	

received by a non-resident 

below) that hold their ADSs or 

taxpayer in a non-public 

common stock as “capital assets” 

company to be 25% of the 

(generally, property held for 

sale price, resulting in an 

investment) under section 1221 

effective	withholding	tax	

of the US Internal Revenue Code 

rate of 5% of the sales price. 

(the “Tax Code”). This summary 

This	is	a	final	withholding	

is based upon existing US federal 

 
 
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Additional 
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Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

261

income tax law, which is subject 

that certain holding period 

or common stock (generally, 

to	differing	interpretations	or	

requirements are met. Note 

a distribution in excess of 

change, possibly with retroactive 

that as from January 1, 2011, 

125% of the average annual 

effect.	

dividends	from	a	qualified	

distributions paid by us in 

foreign corporation are 

the three preceding taxable 

1.  Threshold Passive Foreign 

treated as ordinary income 

years). In addition, a US 

Investment Company (“PFIC”) 

with a maximum tax rate 

Holder will be subject to an 

Classification	Matters

of 39.6% for non-corporate 

interest charge on such gain 

A non-US corporation, such 

recipients of dividends 

or excess distribution. Finally, 

as our Company, will be 

treated as a PFIC, for US 

federal income tax purposes, 

received after the end of 

the 15% maximum rate on 

2010.

Company dividends would 

not apply if we become 

if 75% or more of its gross 

3.  Sale or Other Disposition of 

classified	as	a	PFIC.

income consists of certain 

ADSs or Common Stock

types of “passive” income or 

A US holder will generally 

5.  Backup Withholding Tax 

50% or more of its assets are 

recognize capital gain or 

and Information Reporting 

passive. Based on our 2013 

loss upon the sale or other 

Requirements

income and assets, we do 

disposition of ADSs or 

US backup withholding tax 

not believe that we should be 

common stock in an amount 

and information reporting 

classified	as	a	PFIC.	Because	

equal	to	the	difference	

requirements generally 

PFIC status is a fact-intensive 

between the amount 

apply to certain payments 

determination made on an 

realized upon the disposition 

to certain non corporate 

annual basis, no assurance 

and the holder’s adjusted 

holders of stock. A payor 

can be given that we are not 

tax basis in such ADSs or 

will be required to withhold 

or	will	not	become	classified	

common stock. Any capital 

backup withholding tax from 

as a PFIC. The discussion 

gain or loss will be long-term 

any payments of dividends 

below under “Dividends” and 

if the ADSs or Common 

on, or the proceeds from 

“Sale or Other Disposition of 

Stock have been held for 

the sale or redemption of, 

ADSs or common stock” is 

more than one year and will 

ADSs or common stock 

written on the basis that we 

generally be US source gain 

within the US or by a US 

will	not	be	classified	as	a	PFIC	

or loss for US foreign tax 

payor or US middleman to a 

for US federal income tax 

credit purposes. 

holder, other than an exempt 

purposes.

4.  PFIC Considerations

recipient, if such holder 

fails to furnish its correct 

2.  Dividends

If	we	were	to	be	classified	as	

taxpayer	identification	

Any cash distributions 

paid by us out of earnings 

and	profits,	as	determined	

a PFIC in any taxable year, a 

number or otherwise fails 

US Holder would be subject 

to comply with, or establish 

under US federal income tax 

intended to reduce or 

to special rules generally 

an exemption from, such 

backup withholding tax 

principles, will be subject to 

eliminate	any	benefits	from	

requirements. The backup 

tax as dividend income and 

the deferral of US federal 

withholding tax rate is 25% 

will be includible in the gross 

income tax that a US Holder 

for years through 2013.

income of a US Holder upon 

could derive from investing 

receipt. A non-corporate 

in a non-US company that 

The backup withholding tax 

recipient of dividend income 

does not distribute all of its 

is not an additional tax and 

will generally be subject 

earnings on a current basis. 

may be credited against 

to tax on dividend income 

In such event, a US Holder 

a US holder’s regular US 

from	a	“qualified	foreign	

may be subject to tax at 

federal income tax liability 

corporation” at a maximum 

ordinary income tax rates on 

or, if in excess of such 

US federal tax rate of 15% 

(i) any gain recognized on 

liability, refunded by the 

rather than the marginal tax 

the sale of ADSs or common 

Internal Revenue Service 

rates generally applicable to 

stock and (ii) any “excess 

(“IRS”) if a timely refund 

ordinary income provided 

distribution” paid on ADSs 

claim	is	filed	with	the	IRS.

 
 
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Highlight

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

RESEARCH AND 
DEVELOPMENT

of Bandung and Yogyakarta 

also doing its function as a business 

namely Bandung Digital Valley 

incubator beside held still the creative 

name ("BDV") and Jogja Digital 

digital communiy event.

We routinely make investments 

to improve products and services. 

Total expenditure reached about 

Rp13 billion, Rp13 billion and Rp14 

billion (US$1 million), in 2011, 

2012 and 2013, respectively. In 

2013, our spending investments 

were channeled to research 

and development to support of 

the implementation of mobile 

broadband, cloud computing, 

and development of ecosystem-

based solutions, such as e-tourism, 

mobile payment, mobile games, 

and smart home solution, that 

are designed to promote a digital 

lifestyle in Indonesia. Development 

encompasses the areas of business, 

product and services, as well as 

in telecommunication network 

infrastructure.

In term of business, service 

and product, the research and 

development programs included 

mobile advertising center, 

Appstore, smart home (home 

monitoring, telemetering, wireless 

sensor network, smart home over 

power line), mobile payment, 

data center, e-tourism, games, 

intelligent car, map-based social 

media platform, e-learning content 

enrichment, Telkom game center, 

over the top TV, SmartTV, speedy 

monitoring, smart home over 

power line, smart device 4GLTE, 

business signaling, TENOSS and 

TCEM. 

In terms of telecommunication 

network infrastructure, we engaged 

in research and development 

programs related to NGN, IMS, 

Service Broker, 100G, QoS 

transport, Supercore, any wire 

GPON/10GPON, Wi-Fi, Femtocell, 

QoS EVDO, GPS and IPv6.

We have developed two business 

incubator located in the city 

Valley ("JDV"). Each incubator is 

intended to help build a national 

LEGAL BASIS AND REGULATION

digital creative industry while 

strengthening our business 

The framework for the 

portfolio.There were three 

telecommunications industry is 

categories of incubation carried out 

comprised	of	specific	laws,	government	

in 2013, consist of:

regulations, ministerial regulations 

–	 The	first	is	the	incubation	for	

and ministerial decrees enacted 

idea (innovative idea), which 

and issued from time to time. The 

is product idea/prototype/

current telecommunications policy 

product that is not market-

was	first	formulated	and	articulated	

tested yet, but is considered 

in the Government’s “Blueprint of the 

to have excellent business 

Indonesian Government’s Policy on 

opportunity.

Telecommunications”, contained in 

–  Second is the product 

MoC Decree No.KM.72/1999 dated 

incubation (innovative product), 

September 17, 1999.

which is product that has been 

proven preferred by users, but 

A.  Telecommunications Law

has not been tested in terms of 

The telecommunications sector is 

revenue/business. 

primarily governed by Law No.36 

–  Last one is the business 

incubation (innovative 

of 1999 (“Telecommunications 

Law”),	which	became	effective	

business), which is product 

on September 8, 2000. The 

that has been proven preferred 

Telecommunications Law sets 

by market tested and has also 

guidelines for industry reforms, 

been proven generating good 

including industry liberalization, 

revenue. 

facilitation of new entrants and 

enhanced transparency and 

In conducting the incubation 

competition.

program, we adopt the Lean 

Startup framework, in which the 

The Telecommunications Law 

process is divided into stages 

eliminated the concept of 

of customer validation, product 

“organizing entities” thereby ending 

validation, business model 

our and Indosat’s responsibility 

validation and market validation. 

for coordinating domestic and 

ideaincubation uses customer & 

international telecommunications 

idea validation stages. Product 

services, respectively. To 

incubation uses product validation 

enhance competition, the 

stage. While business incubation 

Telecommunications Law 

uses business & market validation.

prohibits monopolistic practices 

and unfair competition among 

In 2012, BDV has successfully 

telecommunications operators.

incubated 18 startup companies 

and in 2013 incubated 12 startup 

The Telecommunications Law 

companies, began with selecting 

was implemented through several 

new productand business 

Government Regulations, Ministerial 

proposals.While the JDV, since 

Regulations and Ministerial Decrees. 

inaugurated in August 2013, has 

The most important of such 

conducted a number of activities 

regulations include:

and is warmly welcomed by the 

-  Government Regulation 

creative digital community inJogja 

No.52/2000 regarding 

and greater Jogja. In 2014, JDV will 

Telecommunications Services. 

 
Corporate
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2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

263

-  MoCI Regulation No.1/

certain organizational and 

dated October 31, 2008 and 

PER/M.KOMINFO/01/2010 

administrative reforms that 

amended by MoCI Regulation 

dated January 25, 2010 

regarding Operation of 

included transferring licensing 

No.1/PER/M.KOMINFO/02/2011 

and regulatory authority 

dated February 7, 2011 (“MoCI 

Telecommunications Networks.

to two newly established 

Regulation No.36/2008”). 

-  MoC Decree No.KM.21/2001 

general directorates, the 

Pursuant to MoCI Regulation 

regarding the Provision 

of Telecommunications 

Services that was most 

Directorate General of Posts 

No.36/2008, the ITRA was 

and Informatics Resources 

assigned the authority to 

and Equipment (“DGRE”) and 

regulate the Indonesian 

recently amended by MoCI 

Directorate General of Post and 

telecommunication industry, 

Regulation No.31/PER/M.

Informatics (“DGPI”) pursuant 

including the provision of 

KOMINFO/09/2008 regarding 

to MoCI Regulation No.17/

telecommunication networks 

the Third Amendment of 

Decree of the Minister of 

PER/M.KOMINFO/10/2010 

and services. The ITRA which 

regarding the Organization 

is chaired by the Director 

Communication No.KM.21/2001 

and Administration of Ministry 

General of Post and Informatics 

regarding the Provision of 

of Communication and 

Operations and comprises of 

Telecommunications Services.

Information. Following the 

nine members, including six 

-  MoC Decree No.33/2004 

reforms, certain adjustments 

members of the public, and 

regarding Supervision of 

were made through MoCI 

three members selected from 

Healthy Competition in the 

Regulation No.15/PER/M.

Government institutions (DGRE 

Provision of Fixed Network and 

KOMINFO/06/2011 dated 

and Director of DGPI and a 

Basic Telephony Services.

June 20, 2011 regarding title 

government representative 

-  MoC Decree No.KM.4/2001 

adjustments in a number 

dated January 16, 2001 

of Decrees and/or MoCI 

appointed by the Minister 

of Communication and 

regarding the Determination 

regulations that regulate 

Information). 

of Fundamental Technical 

Special Materials in Post 

Plan National 2000 for 

and Telecommunications 

C.  Classification and Licensing of 

National Telecommunications 

and/or in Decrees of the 

Development most 

Director General of Posts 

Telecommunications Providers
The Telecommunications Law 

recently amended by MoCI 

and Telecommunications, 

organized telecommunication 

Regulation No.09/PER/M.

which transfer all substances 

services into following three 

KOMINFO/06/2010 dated 

related to the postal and 

categories: (i) provision 

June 9, 2010 regarding 

the sixth amendment of 

telecommunications sectors to 

of telecommunication 

the DGPI including licensing, 

networks, (ii) provision of 

MoC Decree No.KM.4/2001 

numbering, interconnection, 

telecommunication services, 

regarding the Determination 

universal service obligation 

and (iii) provision of special 

of Fundamental Technical 

and business competition. 

telecommunications services. 

Plan National 2000 for 

Meanwhile, matters related 

National Telecommunications 

to radio frequency spectrum 

Licenses issued by MoCI are 

Development. 

and standardization of 

telecommunications 

required for each category 

of telecommunications 

B.  Telecommunications Regulators

equipments were transferred to 

services. MoCI Regulation 

In February 2005, the authority to 

the DGRE.

regulate the telecommunications 

industry was transferred from 

Following the enactment 

the MoC to a newly-established 

of the Telecommunications 

Ministry, the MoCI. Pursuant 

Law, the MoC established 

to authorities assigned to him 

an independent regulatory 

No.1/2010 and MoC Decree 

No.KM.21/2001 dated May 31, 

2001 regarding the Operation 

of Telecommunications 

Services, as amended by 

MoCI Regulation No.31/

through Telecommunication Law, 

body as stipulated in MoC 

PER/M.KOMINFO/09/2008 

the Minister of Communication 

Decree No.KM.31/2003 dated 

dated September 9, 2008, are 

and Information sets policies, 

July 11, 2003 regarding the 

the principal implementing 

regulates, supervises and controls 

Establishment of the ITRA 

regulations governing licensing.

telecommunications industry in 

which was later revoked by 

Indonesia. On October 28, 

2010, MoCI engaged in 

MoC Regulation No.KM.36/

MoCI Regulation No.1/2010 

PER/M.KOMINFO/10/2008 

classified	network	operations	

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Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

into	fixed	and	mobile	networks.	

the three-digit access number. 

customers in June 2004 using 

MoC Decree No.KM.21/2001 

MoCI Decree No.6/2005 did 

the “007” IDD access code. 

categorized the provision of 

not provide for immediate 

The Indosat IDD access code 

services into basic telephony 

implementation of the three-

is “001”. Our December 2005 

services, value-added telephony 

digit system for DLD calls, 

interconnection agreement with 

services, and multimedia 

but	as	the	first	DLD	service	

Indosat enables Indosat’s network 

services. 

provider, we were required to 

customers to access our IDD 

gradually open our network to 

services by dialing “007” and our 

D.  Introduction of Competition 

the three-digit access codes 

network customers to access 

in the Indonesian 

Telecommunications Industry
In 1995, we were granted a 

in all coded areas throughout 

Indosat’s IDD services by dialing 

Indonesia by April 1, 2010. We 

“001”.

were assigned the “017” DLD 

monopoly to provide local 

access code, while Indosat 

G.  Limited Mobility Wireless 

fixed	line	telecommunications	

was assigned “011”. The MoCI 

services until December 31, 

thereafter amended the 

Services
MoC Decree No.KM.35/2004 

2010, and DLD services until 

National Telecommunications 

dated March 11, 2004 regarding 

December 31, 2005. Indosat and 

Plan as provided in MoCI Decree 

Implementation of Fixed Wireless 

Satelindo (which subsequently 

No.43/P/M.KOMINFO/12/2007 

Networks with Limited Mobility, 

merged with Indosat) were 

dated December 3, 2007, 

as amended by MoCI Decree 

granted a duopoly for 

(“MoCI Decree No.43/2007”), 

No.16/PER/M.KOMINFO/06/2011 

provision of basic international 

which delayed the deadline for 

dated June 27, 2011, (“MoC Decree 

telecommunications services 

the implementation of three 

No.KM.35/2004”) provides that 

until 2004.

digit access code for DLD calls 

only	local	fixed	network	operators	

throughout all the area code in 

holding licenses issued by the 

As a consequence of the 

Indonesia until September 27, 

MoC	may	offer	limited	mobility	

Telecommunications Law, the 

2011.

Government terminated our 

wireless	(or	fixed	wireless)	

access services. In addition, MoC 

exclusive rights to provide 

Pursuant to MoCI Decree 

Decree No.35/2004 states that 

domestic	fixed	line	telephone	

No.43/2007, we opened our 

each limited mobility wireless 

and DLD services and Indosat’s 

network to the “01X” three-

access operator must provide 

and Satelindo’s duopoly rights 

digit DLD access service in 

basic telephone services. Under 

to provide basic international 

Balikpapan by April 3, 2008. 

an automated migration feature, 

telephone services. Instead, the 

Since that date, our customers 

customers are able to make and 

Government adopted a duopoly 

are able to make DLD calls 

receive	calls	on	their	fixed	limited	

policy to create competition 

from	Balikpapan	by	first	dialing	

mobility wireless access phones 

between Indosat and us as 

Indosat’s “011”. As stipulated in 

using	a	different	number	with	a	

comprehensive service and 

MoCI Regulation No.43/2007, 

different	area	code.

network providers. 

we have provided a nation-

wide network for three-digit 

H.  Cellular

E.  DLD Services 

access	code	for	fixed	and	fixed	

Cellular telephone service is 

To liberalize DLD services, the 

wireless DLD with “01X” that 

provided in Indonesia on the radio 

Government amended the 

can be used by Indosat or 

frequency spectrum of 1.8 GHz 

National Telecommunications 

other licensed operator starting 

(DCS technology),2.1 GHz (UMTS 

Technical Plan pursuant 

to MoCI Decree No.6/P/M.

KOMINFO/5/2005 dated 

September 27, 2011. To date, no 

technology) and 900 MHz (GSM 

other licensed operators have 

and UMTS technology). The MoCI 

submitted a request to us to 

regulates the use and allocation 

May 17, 2005 (“MoCI Decree 

connect their networks and 

of the radio frequency spectrum 

No.6/2005”) to assign each 

enable DLD access. 

for mobile cellular networks. 

provider of DLD services a 

three-digit access code that 

F.  IDD Services

Telkomsel has obtained frequency 

allocation for cellular services 

would permit their customers 

We received our IDD license in 

on the 900 MHz, 1.8 GHz and 

to select an alternative DLD 

May	2004	and	began	offering	

2.1 GHz frequency bands. The 

services provider by dialing 

IDD	fixed	line	services	to	

Government conducted tenders 

Corporate
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Company 
Profile

Additional 
Information 
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Shareholders)

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2013 Annual Report
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for the allocation of the 2.1 GHz 

Operations provides that 

radio frequency spectrum, and 

interconnection charges 

operators which also amended 

all interconnection agreements 

allocated bandwidth, in 2006, 

between two or more network 

signed in December 2006. 

the goverment allocates through 

operators must be transparent, 

These agreements temporarily 

the tender process for allocation 

mutually agreed upon and fair. 

served in lieu of RIOs while the 

at 5 MHz, while for the allocation 

of additional radio spectrum 

On February 8, 2006, the 

ITRA continued to review the 

RIO proposals received from 

allocated through an evaluation 

MoCI issued Regulation No.8/

ourselves and other operators.

mechanism was in 2009 and a 

PER/M.KOMINFO/02/2006 

selection in 2013. The allocation 

on Interconnection (“MoCI 

On February 5, 2008, the ITRA 

of bandwidth in the 2.1 GHz 

Regulation No.8/2006”), 

required that we and other 

frequency spectrum is regulated 

mandated a cost-based 

operators begin implementing 

by:

interconnection	tariff	scheme	

the cost-based interconnection 

-  MoCI Decree No.19/KEP/M.

for all network and services 

tariff	regime.	On	April	11,	2008,	

KOMINFO/2/2006 dated 

operators replacing the 

pursuant to Directorate General 

February 14, 2006 regarding 

previous revenue-sharing 

of Post and Telecommunication 

the Determination of Winner 

scheme. Under the new scheme, 

(“DGPT”) Decree No.205/2008, 

of IMT-2000 Mobile Cellular 

interconnection charges are 

the ITRA and the MoCI 

Operator Selection at 2.1 GHz 

determined by the network 

approved RIO proposals from 

Radio Frequency Band.

operator on which a call 

all operators to replace previous 

-  MoCI Decree No.268/KEP/M.

terminates based on a long-run 

interconnection agreements. 

KOMINFO/9/2009 regarding 

incremental cost formula.

The RIO approved in 2008 

the Determination of 

was	effective	until	July	29,	2011	

Additional Allocation of Radio 

MoCI Regulation No.8/2006 

when new interconnection 

Frequency Bandwidth Blocks, 

requires operators to submit 

charges were implemented 

Tariffs,	and	Payment	Scheme	

to the ITRA annual RIO 

as stipulated in ITRA Letter 

Radio Frequency Spectrum 

proposals containing proposed 

No.227/BRTI/XII/2010 dated 

Right of Usage Fees for IMT-

interconnection	tariffs	for	the	

December 31, 2010 regarding 

2000 Moble Cellular Operators 

coming year. Operators are 

the Implementation of 

at 2.1 GHz Radio Frequency 

required to use the cost-based 

Interconnection Charges 

Band. 

methodology in preparing 

in 2011. This is the result of 

-  MoCI Decree No.191 Year 2013 

RIO proposals, and the ITRA 

interconnection charges 

regarding the Determination 

and MoCI are required to use 

recalculation conducted 

of PT Telekomunikasi Selular 

the same methodology in 

in 2010 by MoCI that was 

as Winner in the Selection of 

evaluating the RIO proposals 

agreed on by all operators and 

Users of Additional Frequency 

and approving interconnection 

outlined in a Memorandum of 

Bandwidth at 2.1 GHz Radio 

tariffs.	

Frequency Band for IMT-2000 

Understanding. The results of 

this interconnection charges 

Moble Cellular Operators.

Pursuant to MoCI Regulation 

reform caused a slight decrease 

I. 

Interconnection 
The Telecommunications Law 

No.8/2006 and ITRA Letter 

in interconnection costs.

No.246/BRTI/VIII/2007 dated 

August 6, 2007, we submitted 

On December 12, 2011, the 

expressly prohibits monopolistic 

a RIO proposal to the ITRA in 

ITRA changed the SMS 

and unfair business practices 

October 2007, which covered 

interconnection fee basis from 

and requires network providers 

adjustments for operational, 

a “Sender Keep All” basis to 

to allow users to access other 

configuration,	technical	and	

a cost basis interconnection 

users or obtain services from 

service	offerings.	In	December	

fee calculation which required 

other networks by paying 

2007, we and all other 

certain amendments to 

interconnection fees agreed 

network operators signed new 

RIOs agreed upon in 2011. 

upon by each network operator. 

interconnection agreements 

MoCI Regulation No.8/2006 

Government Regulation 

that superseded previous 

stipulates that the RIO of 

No.52/2000 dated July 11, 2000 

interconnection agreements 

telecommunications network 

regarding Telecommunications 

between us and other network 

operators generating operating 

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revenue that is equal to 

or more than 25% of the 

combined revenues of all 

basis for the licensing and 

Furthermore, MoCI Regulation 

regulates the provision of 

No.37/2006 dated December 6, 

IPTV services, including the 

2006 requires foreign satellite 

telecommunication operators 

rights and obligations of IPTV 

operators to obtain a landing 

that serve the same respective 

providers, technical standards, 

right license to operate in 

segment, must obtain ITRA’s 

foreign ownership requirements 

Indonesia which requires  

approval, necessitating changes 

and the use of domestic 

(i) foreign satellite operators 

in our and Telkomsel’s RIOs 

independent content providers.

to coordinate with domestic 

which were approved on June 

20, 2012. Until this report is 

MoCI Regulation 

published, no recalculation 

No.11/2010 recognizes 

of interconnection fees 

for 2012 had been done as 

IPTV as a convergence 

of telecommunications, 

satellite operators, including us, 

to ensure that no Indonesian 

satellite and terrestrial systems 

will be disrupted by their 

operation, and (ii) the country 

doing such should have been 

broadcasting, multimedia 

of origin of the foreign satellite 

preceded by an evaluation on 

and electronic transactions 

operations must also give 

interconnection charges in 2011.

and provides that only a 

permission to the Indonesian 

consortium comprising at 

satellite to operate in that 

J.  VoIP

least two Indonesian entities 

country.

In January 2007, the 

may be licensed as an IPTV 

Government implemented new 

provider. Each consortium 

M.  Consumer Protection

interconnection regulations 

must together hold licenses as 

Under the Telecommunications 

and	a	five-digit	access	code	

a	local	fixed	network	provider,	

Law, each network provider is 

system for VoIP services 

pursuant to MoCI Decree 

internet services provider 

required to protect consumer 

and one broadcast services 

rights in relation to, among 

No.06/P/M.KOMINFO/5/2005. 

provider. Such consortium may 

others, quality of services, 

Under	the	Decree,	the	prefix	

only provide IPTV services 

tariffs	and	compensation.	

for VoIP, which was originally 

in the area covered by all 

Customers injured or 

01X, was changed to 010XY. 

three required licenses. MoCI 

damaged by negligent 

On April 27, 2011, the MoCI 

Regulation No.11/2010 further 

operations	may	file	claims	

issued Regulation No.14/

requires that IPTV services 

against negligent providers. 

PER/M.KOMINFO/04/2011, 

be delivered through a wire 

Telecommunications consumer 

which imposed quality control 

network.

standards in relation to VoIP 

services, which became 

effective	three	months	

We obtained our IPTV license 

telecommunication operators. 

through our subsidiary,  

protection regulations 

provide service standards for 

thereafter, to which we and 

PT Indonusa Telemedia, on  

N.  USO 

other operators must adhere 

April 27, 2011. Our operating 

All telecommunications 

the regulation. 

license covers Jabodetabek, 

operators, whether network or 

Bandung, Surabaya, Bali and 

service providers, are bound by 

K.  IPTV

In August 19, 2009, 

MoCI issued Ministerial 

Decree No.30/PER/M.

Semarang. 

L.  Satellite 

a USO regulation that requires 

them to contribute to providing 

telecommunication facilities 

Our international satellite 

and infrastructure in the interest 

KOMINFO/8/2009 regarding 

business is highly regulated. 

of opening equal access to 

the undertaking of IPTV 

In addition to being subject 

telecommunications throughout 

services in Indonesia, in order 

to domestic licensing 

all regions in Indonesia, which 

to address the convergence 

requirements and regulation 

is generally done by way of 

of telecommunications 

for the use of orbital slots and 

financial	contribution.	MoCI	

services with broadcasting 

radio frequencies, our satellite 

Regulation No.32/PER/M.

and electronic transactions. In 

operations also been the 

KOMINFO/10/2008 dated 

July 2010, MoCI replaced this 

subject of ratio communications 

October 1, 2008 regarding the 

regulation with MoCI Regulation 

Agency of the International 

USO (as amended by MoCI 

No.11/PER/M.KOMINFO/07/2010 

Union.

(“MoCI Regulation No.11/2010”) 

which established the legal 

Regulation No.03/PER/M.

KOMINFO/02/2010 dated 

February 1, 2010) (“MoCI 

 
 
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267

Regulation No.32/2008”) 

provides that USO funds 

on the bandwidth of the radio 

providers that own 

frequency spectrum that we 

telecommunication towers 

received will be used to fund 

use.

telephone, SMS and internet 

and other tower owners are 

obligated to allow other 

access in remote and other 

In addition to radio frequency 

telecommunication operators to 

areas of Indonesia that have 

spectrum right-of-use fees, 

utilize their telecommunication 

been	classified	as	USO	regions	

Government Regulation 

towers without any 

where it is not economical to 

No.7/2009 requires all 

discrimination, with due regards 

provide these services. 

telecommunications operators 

to the technical capacity of the 

to pay an annual license fee for 

respective tower.

USO payment requirements 

telecommunication operation, 

are calculated as a percentage 

which is equal to 0.5% of 

Since the operations of 

of our and Telkomsel’s 

unconsolidated gross revenues, 

telecommunication towers 

unconsolidated gross revenues 

less uncollectable receivables 

involves a number of relevant 

less uncollectable receivables 

from the telecommunication 

Government bodies, on March 

from the telecommunication 

operation	write-off	and	

30, 2009, a joint regulation is 

operation	write-off	and	

payments received for 

interconnection domestic 

domestic interconnection

issued in the forms of Minister 

expense.

of	Home	Affairs	Regulation	

No.18/2009, Minister of Public 

parties. Pursuant to Government 

Pursuant to Law No.28/2009 

Works Regulation No.07/PRT/

Regulation No.7/2009 dated 

regarding Local Taxes and 

M/2009, MoCI Regulation No.19/

January 16, 2009 regarding 

Local Fees, local governments 

PER.M.KOMINFO/03/2009 

Tariffs	for	Non-Tax	State	

are permitted to impose fees 

and Head of the Investment 

Revenue that apply to the 

on the sites that we use for 

Coordinating Board 

Ministry of Communication and 

telecommunications towers. 

Regulation No.3/P/2009 

Information (“GR No.7/2009”), 

The fees may not exceed 2% 

regarding Guidelines for the 

the	current	USO	tariff	rate	is	

of the site’s assessed tax value. 

Construction and Shared Use 

1.25% of gross revenue. 

Currently, there are some 525 

of Telecommunications Towers 

local (provincial and regency 

(“Joint Decree”). 

O.  Telecommunication Regulatory 

level) governments through 

Charges
On January 16, 2009, the 

out Indonesia that may be 

The Joint Decree regulates that 

authorized to impose these fees 

license for telecommunication 

Government issued Government 

to increase in the future. 

Regulation No.7/2009, which 

sets the types of non-tax state 

revenues that apply to the MoCI 

P.  Telecommunications Towers
On March 17, 2008, the MoCI 

tower construction is to be 

issued by regents or mayors, 

and for Jakarta Province, its 

Governor. The Joint Decree also 

derived from various services, 

issued MoCI Regulation No.02/

provides for tower construction 

including telecommunications. 

PER/M.KOMINFO/3/2008 

regarding Guidelines on 

standards and requires 

that telecommunications 

On December 13, 2010, the 

Construction and Utilization 

towers be made generally 

Government issued Government 

of Sharing Telecommunication 

available for shared use by 

Regulation No.76/2010 

amending Government 

Towers (“MoCI Regulation 

telecommunications service 

No.02/2008”). Under MoCI 

providers. The owner of a 

Regulation No.7/2009. Pursuant 

Regulation No.02/2008, 

to Government Regulation 

the construction of 

telecommunications tower 

is allowed to collect a fee, 

No.76/2010, we are no longer 

telecommunications towers 

which is negotiated with 

required to pay right-of-use 

requires permits from the 

reference to costs associated 

fees calculated with reference 

relevant governmental 

with investment and 

to the BTSs that we deploy in 

institution, while the local 

operational costs, the return 

our network, except for BTSs 

government determines the 

of	investment	and	a	profit.	

deployed in our backbone, with 

placement and locations at 

Monopolistic practices in the 

effect	from	December	15,	2010.	

which telecommunications 

ownership and management of 

As a result, our right-of-use 

towers may be constructed. In 

telecommunications towers is 

fees are now calculated based 

addition, telecommunications 

prohibited. 

 
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Ririek Adriansyah
Director of Wholesale & International Service

FACING BUSINESS COMPETITION

Telkomsel remained the largest national 
licensed provider of cellular services in 
Indonesia, with approximately 131.5 million 
cellular subscribers.

42.4%

celluler market share

We believe that Telkomsel competes 
effectively	in	the	Indonesian	cellular	market	
on the basis of price, coverage, service 
quality and value added services.

Telkomsel is the largest consumer customer 
base IDD service.

Competition Law
The Government 
currently promotes 
liberalization, 
competition and 
transparency in the 
telecommunications 
sector. It does not 
prevent providers 
from attaining and 
capitalizing upon a 
dominant market 
position.

COMPETITION

Measures following the Telecommunications Law’s adoption in 2001 moved the Indonesian telecommunications 

sector from a duopoly between Indosat and us to one with multiple competing providers. See “Legal Basis and 

Regulation – Introduction of Competition in the Indonesian Telecommunications Industry”. 

Competition Law
The Government currently promotes liberalization, competition and transparency in the telecommunications 

sector. It does not prevent providers from attaining and capitalizing upon a dominant market position. However, 

the Government does prohibit operators from abusing a dominant position. In March 2004, the MoC issued 

Decree No.33/2004, which prescribes measures to prohibit such abuse by dominant network and service 

providers. A provider is considered dominant based on factors such as scope of business, service coverage 

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269

area and control of a particular 

merger or acquisition is completed 

Regulation – Introduction of 

market.	Specifically,	Decree	

if the transaction exceeds certain 

Competition in the Indonesian 

No.33/2004 prohibits dumping, 

asset or sales value thresholds.

Telecommunications Industry”.

predatory pricing, cross-subsidies, 

mandatory use of a provider’s 

A. Fixed Line, Fixed Wireless 

Indosat remains our largest 

services (to the exclusion of 

competitors) and hampering 

mandatory interconnection 

and DLD
Our exclusive right to 

competitor with respect to 

fixed	line	and	DLD	services	and 	

provide	domestic	fixed	line	

we also compete against other 

(including discrimination against 

telecommunications services 

fixed	line	service	providers	

specific	providers).

in Indonesia ended following 

such as PT Bakrie Telecom 

Competition in the 

telecommunications sector, 

like all Indonesian business 

the Telecommunications Law’s 

Tbk. (formerly Ratelindo) and 

implementation in 2000. 

PT Batam Bintan Telecom. 

The MoC issued licenses to 

However,	traditional	fixed	line	

Indosat	for	domestic	fixed	line	

services have faced and will 

sectors, is also governed more 

services in August 2002 and 

continue to increasingly face 

generally by Law No.5/1999 

for DLD telephone services 

competition from cellular 

dated March 5, 1999 regarding 

in May 2004. We entered 

services, particularly as cellular 

Prohibition of Monopolistic 

into an interconnection 

tariffs	decrease,	and	from	other	

Practice and Unfair Business 

agreement with Indosat dated 

alternate	services	such	as	fixed 	

Competition (“Competition 

September 23, 2005 to allow 

wireless, SMS, VoIP and e-mail 

Law”). The Competition Law 

interconnection between 

services.

bans agreements and activities 

our	local	fixed	line	services 	

tending toward unfair business 

in Jakarta, Surabaya, Batam, 

Telkom	Flexi,	our	fixed	wireless	

competition, as well as the abuse 

Medan, Balikpapan, Denpasar 

network is the largest in 

of a dominant market position. 

and certain other areas.  

Indonesia with coverage of 

Pursuant to the Competition 

By 2006, Indosat was able 

370	cities	offering	limited	

Law, the Commission for 

to provide nationwide DLD 

mobility and charging 

the Supervision of Business 

services through its CDMA-

customers based on PSTN 

Competition (“KPPU”) has been 

based	fixed	wireless	network,	

tariff	that	is	principally	lower	

established as Indonesia’s antitrust 

its	fixed	line	network	and	these 	

than GSM. For comparison, 

regulator with the authority to 

interconnection arrangements 

Indosat in 2004 launched its 

enforce the provisions of the 

with us. 

Competition Law. 

CDMA-based	fixed	wireless	

phone service under the 

The Competition Law is 

implemented by various 

In an attempt to liberalize 

brand name “StarOne” in 

DLD services, the Government 

Jakarta and Surabaya. Bakrie 

required each DLD provider 

Telecom	offers	fixed	wireless	

regulations, including Government 

to implement a three-digit 

services in more than 30 cities 

Regulation No.57/2010 dated  

access code to be dialed by 

and Mobile-8 was granted 

July 20, 2010 regarding Mergers 

customers making DLD calls. 

a	nationwide	fixed	wireless	

and Acquisitions Potentially 

These	regulations	were	first	

access license in 2009. In 

Causing Monopolistic Practices 

implemented in Balikpapan 

general, the technologies 

or Unfair Business Practices. 

in 2008, with Balikpapan 

employed	by	CDMA	and	fixed 	

Government Regulation 

residents given the option 

wireless access operators 

No.57/2010 permits voluntary 

to make a normal DLD call 

are less capital-intensive, 

consultation with the KPPU 

or to select a three-digit 

previously allowing these 

prior to a merger or acquisition, 

code assigned to Indosat 

operators	to	offer	more	

resulting in the KPPU issuing a 

or to us. Under current 

competitive prices than GSM 

non-binding opinion. Government 

regulations, this system is 

operators. Furthermore, 

Regulation No.57/2010 also 

to be applied nationally 

licensing fees for radio stations 

requires that a mandatory report 

beginning September 27, 

of	fixed	wireless	mobile	phone	

be made to the KPPU after a 

2011. See “Legal Basis and 

connections is lower than 

cellular.

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B.  Cellular

We operate our cellular service 

business through our majority-

owned subsidiary, Telkomsel. 

As of December 31, 2013, 

Indonesia’s cellular market 

is dominated by Telkomsel, 

Indosat and XL Axiata, which 

collectively account for 80.4% 

of the full-mobility cellular 

market. Other providers 

include Hutchison, Natrindo, 

Smart Telecom and Bakrie 

Telecom. 

There were approximately 

310 million full-mobility cellular 

subscribers in Indonesia as 

of December 31, 2013, a 12.3% 

Indonesia and in 2012 were 

communications through the 

each awarded an additional 

internet using computers or 

10 MHz of spectrum on the 3G 

smartphones. 

license frequency bandwidth 

(2.1 GHz). This additional 

spectrum increased their 

VoIP operators compete 

primarily on the basis of 

respective total allocated 

price and service quality. 

frequency spectrum to 

VoIP operators, including 

20 MHz and 25 MHz each. 

us,	offer	budget	calls	and	

In accordance with the 

other products aimed at 

announcement of MoCI No.19/

price sensitive users such 

PIH/KOMINFO/2/2013 dated 

as prepaid calling cards. We 

February 25, 2013, Telkomsel 

currently	offer	our	primary	

has been selected as one of 

VoIP service “Telkom Global-

the companies to be granted 

01017” and the lower-cost 

an additional 3G license with 

alternative “Telkom Save”. 

radio frequency in the 2.1 GHz 

Telkom	Save	offers	discounted	

bandwidth.

rates for certain countries to 

which	there	is	heavy	traffic 	

from	Indonesia	while	offering	

increase from approximately 

C.  IDD

276.0 million as of  

December 31, 2012.

We believe that Telkomsel 

competes	effectively	in	the	

Indonesian cellular market on 

the basis of price, coverage, 

We compete in traditional 

regular	VoIP	tariff	rates	for	

IDD services (non-VoIP) in 

other countries. In addition to 

Indonesia primarily with 

other VoIP operators, we also 

Indosat, as well as Bakrie 

compete with internet-based 

Telecom. IDD also faces 

voice services likes Skype and 

competition with VoIP and 

Google Talk. 

other internet-based voice 

service quality and value added 

services likes Skype and 

E.  Satellite 

services. As of December 31, 

Google Talk.

2013, Telkomsel remained 

the largest national licensed 

D. VoIP

The	Asia-Pacific	region	and	

especially Southeast Asia 

continues to need satellites for 

provider of cellular services in 

Indonesia, with approximately 

We formally launched our 

both telecommunications and 

VoIP services in September 

broadcasting infrastructure. 

131.5 million cellular subscribers 

2002. VoIP uses data 

This need is driven by the high 

and a market share of 42.4% 

of the full-mobility cellular 

market. The second and the 

third largest providers were 

Indosat and XL Axiata, which 

have a market share of 19.2% 

and 18.7% respectively, based 

on the estimated number of 

communications to transfer 

demand from services such as 

voice	traffic	over	the	internet,	

cellular backhaul, broadband 

which usually provides 

backhaul, enterprise network, 

substantial cost savings to 

OUTV (Occasional Usage 

subscribers. A number of 

TV), military and goverment 

other companies, including 

network,	DTH	television,	flight	

XL Axiata, Indosat, Atlasat 

communication, and disaster 

Solusindo Pte, Ltd.,  

recovery.

subscribers as of December 31,  

PT Gaharu Sejahtera, PT Satria 

2013. In addition to the 

nationwide GSM operators, 

a number of smaller regional 

GSM,	analog	and	CDMA	fixed 	

wireless providers operate in 

Indonesia.

Widya Prima, PT Primedia 

At the same time, the supply of 

Armoekadata Internet and 

available satellite transponders 

PT Jasnita Telekomindo also 

in Southeast Asia is limited. 

provide licensed VoIP services 

Almost all of the orbital slot 

in Indonesia. Other unlicensed 

positions covering Southeast 

operators also provide VoIP 

Asia are occupied. Of the 

services that may be accessed 

satellites currently under 

Hutchison and Natrindo also 

provide cellular services in 

through websites or through 

construction one is planned to 

software that allows voice 

occupy the 1180E orbital slot, 

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but it is estimated to enter 

the coverage of the Telkom-1 

The current trend in the 

service only in 2016. 

and Telkom-2 satellites 

satellite business is the 

include AsiaSat-2, AsiaSat-4, 

development of broadband 

Generally, large global satellite 

AsiaSat-3S, Apstar-2R, 

satellite. As the bandwidths 

operators can use economies 

Apstar-5, Apstar-6, ThaiCom-3, 

in the C-Band and Ku-Band 

of	scales	to	offer	more	

Measat-2, Measat-3, Measat-3a, 

frequencies are fully utilized, 

competitive prices without 

PanAmSat-4 and PanAmSat-7. 

utilization of the Ka-Band 

affecting	their	financial	

Our direct competitors in Asia 

frequencies will become an 

performance. This may result in 

are MeasatSdn. Bhd, which 

option. The technology for 

a market premium subsidy in 

operates the Measat satellites, 

Ka-Band frequencies has been 

very competitive markets.

APT Satellite which operates 

progressing rapidly in the last 

the Apstar satellites, and Shin 

decade. Broadband satellite 

There are 18 satellite operators 

Satellite PCL, which operates 

utilize Ka-Band frequencies 

with satellites covering 

the ThaiCom satellites.

Southeast Asia:

1.  SES Global (Luxembourg)

The satellite industry in 

with	a	re-use	configuration,	

resulting in capacities of up 

to 100 Gbps. Currently, we 

2.  Eutelsat Asia (France)

Indonesia is one of the most 

are engaged in design and 

3.  APT Satellite (Hong Kong)

competitive in Southeast Asia. 

demand studies for broadband 

4.  AsiaSat (Hong Kong)

This is evident from the shift 

satellites.

5.  JSAT (Japan)

6.  MEASAT (Malaysia)

in market structure since 2003 

from monopoly to oligopoly. 

F.  BTS

7.  MCI – Media Citra Indostar 

One of the reasons for this 

As of December 31, 2013, 

(Indonesia)

8.  Indosat (Indonesia)

9.  VinaSat (Vietnam)

shift in market structure is that 

we operated 75.579 BTS 

the domestic satellite industry 

located throughout Indonesia. 

is not strictly regulated by 

Through our subsidiary, 

10.  SingTel/Optus (Singapore)

the Government of Indonesia. 

Mitratel, we lease out space 

11.  Telkom (Indonesia)

12.  ChinaSat (China)

Although Ministerial Regulation 

to other operators to place 

No.37/P/M.KOMINFO/12/2006 

their telecommunications 

13.  Mabuhay (Philippines)

dated December 6, 2006 

equipment on these towers, 

14.  Thaicom (Thailand)

15.  ABS (Hong Kong)

issued by the MoCI was 

for which we receive a fee. Our 

intended as an entry barrier for 

principal competitors in this 

16.  Lippo Star (Indonesia)

foreign satellite operators, the 

business are XL Axiata, Indosat, 

17.  Intelsat (US)

18.  Telesat (Canada)

currently applied “open sky” 

Bakrie Telecom and PT Tower 

policy has in fact increased 

Bersama Infrastructure Tbk. 

competition amongst domestic 

Our satellite operations 

and foreign satellite operators. 

G. Others

primarily consist of leasing 

Another factor in the shift in 

Deregulation in the Indonesian 

satellite transponders 

market structure is the limited 

telecommunications sector 

capacity to broadcasters and 

capacity of domestic satellite 

has encouraged competition in 

operators of VSAT, cellular 

operators, which are thus 

the multimedia, internet, and 

and IDD services and ISPs, 

unable	to	benefit	from	the	fast	

data communications services 

as well as providing earth 

growing market demands in 

businesses.	The	diversification	

station satellite up linking 

Indonesia.

and down linking services to 

of businesses has gained 

momentum with the result that 

domestic and international 

In view of market opportunities 

competition is now intense, 

users. We face competition 

and limited supply, we plan to 

particularly in terms of price, 

from foreign and domestic 

expand our satellite business 

range	of	services	offered,	

service providers and compete 

with the construction of 

quality and network coverage, 

most closely in Indonesia 

Telkom-3S satellite through a 

as well as customer service 

with Indosat and PSN. Other 

partnership on acquired orbital 

quality. 

private satellites serving the 

slot. The Telkom-3S satellite is 

broadcasting market within 

currently under development.

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Highlight

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

LICENSING

To provide national 

telecommunications services, 

we have a number of product 

and service licenses that are 

consistent with the applicable laws, 

regulations or decrees.

Following the issuance of 

MoCI Regulation No.01/PER/M.

KOMINFO/01/2010 (“MoCI Decree 

No.01/2010”) dated January 25, 

2010 concerning the Provision 

of Telecommunication Network, 

we were required to adjust our 

telecommunications license to 

provide telecommunications 

services. We have secured new 

licenses that have been adjusted as 

required of which are as follows: 

A. Fixed Network and Basic 

Telephony Services
Based on the report submitted 

by us concerning the operation 

of	fixed	network	and	as	part	

of the adjustment to MoCI 

Decree No.01/2010, we had 

our licenses adjusted in 2010 

for	the	operation	of	local	fixed	

network, direct long distance, 

international call and closed 

fixed	network,	explained	as	

follows:

-  MoCI Decree No.381/KEP/M.

KOMINFO/10/2010 dated 

October 28, 2010 on the 

License of Operating Local 

Fixed Network and Basic 

Telephony Services of  

PT Telekomunikasi Indonesia 

Tbk;

-  MoCI Decree No.382/

KEP/M.KOMINFO/10/2010 

dated October 28, 2010 on 

the License of Operating 

Fixed Network of Domestic 

Long Distance and Basic 

licences from the Indonesian 

Telephony of  

Investment Coordinating 

PT Telekomunikasi Indonesia 

Board that permit Telkomsel to 

Tbk;

develop cellular services with 

-  MoCI Decree No.383/KEP/M.

national coverage, including 

KOMINFO/10/2010 dated 

the expantion of its network 

October 28, 2010 on the 

capacity. In addition, Telkomsel 

License of Operating Fixed 

holds permits and licenses 

Network of International 

from and registrations with 

Call and Basic Telephony 

certain regional governments 

Services of  

and/or governmental agencies, 

PT Telekomunikasi Indonesia 

primarily in connection with its 

Tbk; and

operations in such regions, the 

-  MoCI Decree No.398/KEP/M.

properties it owns and/or the 

KOMINFO/11/2010 dated 

construction and use of its BTS.

November 12, 2010 on the 

License of Operating Closed 

Fixed Network of  

C.  International Calls
We commenced our 

PT Telekomunikasi Indonesia 

international call service in 

Tbk.

2004. Our license for operating 

a	fixed	network	to	provide	

Following the issuance of 

international call services was 

MoCI Decrees No.381, 382 and 

adjusted in 2010 to meet the 

383, our previous licenses for 

requirements of MoCI Decree 

operating	a	fixed	network	

No.01/2010 with the issuance 

and basic telephony services 

of MoCI Decree No.383/2010. 

previously owned by us based 

The license does not have a 

on MoC Decree No.KP.162 

set expiry date, but it will be 

of 2004 dated May 13, 2004 

evaluated in 2015.

ceased	to	be	in	effect.	The	

licenses do not have a set 

We have a license to operate a 

expiry date, but are evaluated 

closed	fixed	network	based	on	

every	five	years.	

B.  Cellular

MoCI Decree No.398/KEP/M.

KOMINFO/11/2010, which 

amends the previous license, 

Telkomsel holds licenses to 

to meet the provisions in MoCI 

operate a nationwide mobile 

Decree No.01/2010. The license 

cellular telephone network 

allows us to lease the installed 

using 7.5 MHz of radio 

closed	fixed	network,	to	among	

frequency bandwidth in the 

others, telecommunication 

900 MHz band, 22.5 MHz of 

network and service operators, 

radio frequency bandwidth in 

including providing an 

the 1800 MHz band, and 15 MHz 

international telecommunication 

of radio frequency bandwidth 

transmission facility through a 

in the 2100 MHz band. The 

SCCS directly to Indonesia for 

licenses do not have a set expiry 

overseas telecommunication 

date, but will be evaluated every 

operators.

five	years.	Telkomsel	also	hold	

Corporate
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Company 
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Information 
(For ADR 
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2013 Annual Report
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273

According to MoCI 

Decree No.16/PER/M.

KOMINFO/9/2005 dated 

October 6, 2005 concerning 

Provision of International 

Telecommunications 

Transmission Facilities 

through SCCS, overseas 

telecommunications 

operators wishing to 

provide an international 

telecommunications 

transmission facilities through 

the SCCS directly to Indonesia 

are required to set up a 

partnership	with	a	fixed	network	

of international call services or 

closed	fixed	network	provider.	

In line with MoCI Decree 

No.16/2005, the international 

telecommunication transmission 

facilities provided through SCCS 

are served by us on the basis of 

landing rights attached to our 

license	to	operate	fixed	network	

of international call services. 

We have also secured landing 

rights based on the landing 

right Letter No.006-OS/DJPT.6/

HLS/3/2010 dated March 2, 

2010 from MoCI.

On March 2, 2010, the MoCI 

issued Decree No.75/KEP/M.

KOMINFO/03/2010 granting 

D.  VoIP 

our subsidiary, Telin, a license 

We are licensed to provide 

Telkomsel is also licensed to 

provide public VoIP services 

to	operate	a	closed	fixed	

internet telephony services for 

based on DGPT Decree No.226/

line network which enables 

public needs as stated in DGPT 

Telin to provide international 

Decree No.384/KEP/DJPT/M.

infrastructure services. 

KOMINFO/11/2010 dated 

Separately, Telin secured landing 

November 29, 2010 on Voice 

rights in Indonesia from the 

over Internet Protocol ("VoIP") 

DIRJEN/2009 regarding the 

provision of ITKP services. 

This license does not have a 

set expiry date, but it will be 

evaluated	every	five	years	by	

DGPT to provide international 

services. This license does not 

the Government.

telecommunications 

have a set expiry date, but it will 

transmission facilities through 

be	evaluated	every	five	years.

SCCS.

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Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

E.  ISP

We are licensed as an ISP under 

DGPI Decree No.83/KEP/DJPPI/

KOMINFO/4/2011 dated April 7, 

2011. This license does not have 

a set expiry date, but it will be 

evaluated	every	five	years.

Telkomsel is also licensed to 

provide multimedia internet 

access services with nation-

wide coverage under DGPT 

Decree No.213/DIRJEN/2010. 

This license does not have 

a set expiry date, but it will 

be evaluated annually, with a 

in twelve zones, comprising 

2.3 GHz radio frequency 

eight zones on 3.3 GHz (North 

are now permitted to freely 

Sumatra, South Sumatra, 

choose their technology in 

Central Sumatra, West 

providing BWA on the 2.3 GHz 

Kalimantan, East Kalimantan, 

radio frequency, subject to a 

West Java, JABODETABEK and 

requirement that they pay an 

Banten)	and	five	zones	on 

annual usage rights fee for the 

2.3 GHz (Central Java, East 

third through the tenth year of 

Java, Papua, Maluku, and the 

the license period in which a 

northern part of Sulawesi).

technology divergent from that 

specified	in	MoCI	Regulation	

In August 2009, the MoCI issued 

No.22/2009 is used. On January 

Ministerial Decree No.237/

KEP/M.KOMINFO/7/2009 

9, 2012, MoCI announced that 

it plans to make available for 

regarding the Appointment 

bidding additional 2.3 GHz radio 

of the Winning Bidders for 

frequency in the 2300-2360 

comprehensive evaluation every 

Packet Switched-Based 

MHz range for BWA services 

five	years.

Local Fixed Access Network 

utilizing neutral technology.

F.  Internet Interconnection 

Service
We hold a license to provide 

internet interconnection 

services by referring to 

DGPI Decree 331/KEP/M.

KOMINFO/09/2013 dated 

on September 24, 2013 

regarding license for Internet 

Interconnection Service 

(Network Access Point) for  

PT Telekomunikasi Indonesia 

Tbk. This license does not have 

a set expiry date, but it will be 

evaluated	every	five	years.

G.  BWA

In July 2009, we won a tender 

for a BWA license and the 

right to provide BWA services 

Operators Using the 2.3 GHz 

Radio Frequency for Wireless 

MoCI Regulation No.19/2011 

Broadband Services. Because 

also stipulates domestic 

of inadequate implementation 

component obligations for 

by the winning bidders, the 

telecommunications devices 

MoCI later issued Regulation 

and equipment used in 

No.19/PER/M.KOMINFO/09/2011 

providing BWA on the 2.3 GHz 

dated September 14, 2011 

radio frequency. Initial domestic 

(“MoCI Regulation No.19/2011”), 

component obligations are 

which released operators on 

30% for subscriber stations 

the 2.3GHz radio frequency 

and 40% for base stations, to 

from the obligation to use the 

be	increased	to	50%	within	five	

particular	technology	specified	

years. 

in the bid terms for the 2.3 GHz 

radio frequency, which were set 

As a result of the switch to 

out in MoCI Regulation No.22/

neutral technology under 

PER/M.KOMINF0/04/2009 

MoCI Regulation No.19/2011, 

April 24, 2009 (“MoCI 

we lost vendor support for 

Regulation No.22/2009”). 

our preferred technology, 

Pursuant to MoCI Regulation 

which	is	based	on	fixed	BWA	

No.19/2011, operators on the  

technology. Vendors instead 

Corporate
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2013 Annual Report
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275

preferred to support the mobile 

a set expiry date but will be 

activities, with the launch of 

BWA technology selected 

thoroughly	evaluated	every	five	

Telkomsel Tunai prepaid card.

by other operators. Mobile 

years.

BWA technology competes 

J.  Remittance Service

with Telkomsel. We therefore 

I.  Payment Method Using 

Based on a license from Bank 

returned 4 of the 5 zones, which 

we had received. We retained 

e-Money
Following the implementation 

Indonesia No.11/23/Bd/8, 

dated August 5, 2009, we may 

our BWA license for Maluku 

of Bank Indonesia’s Regulation 

operate as a money transfer 

zone so we would continue 

No.11/11/PBI/2009 and Circular 

services provider.

to qualify as a BWA operator 

Letter of Bank Indonesia 

on 2.3 GHz and have the right 

No.11/10/DASP each dated on 

K.  IPTV

to access the BWA networks 

May 13, 2009 regarding how 

On April 27, 2011, we and 

maintained by other operators.

to use card-based payment 

TelkomVision together 

instruments (“APMK”) and 

obtained a license to operate 

Becoming a broadband 

Bank Indonesia’s Regulation 

IPTV services through MoCI 

wireless access operator is in 

No.11/12/PBI/2009 and Circular 

Decree No.MCIT.160/KEP/M.

line with the transformation 

Letter of Bank Indonesia 

KOMINFO/04/2011 regarding 

of our business to TIMES, 

which requires us to have 

infrastructure that is 

No.11/11/DASP each dated 

the Telkom and TelkomVision 

May 13, 2009 on e-money, 

IPTV Service Consortium 

Bank	Indonesia	has	redefined	

Agreement. We now provide 

capable of responding to an 

the meaning of “principal” 

IPTV	services	in	five	locations:	

increasingly complex market 

and “acquirer” in operating 

Greater Jakarta, Bandung, 

and the demand for ever 

APMK and e-money business. 

Semarang, Surabaya and Bali, 

more convergent products 

In light of these regulations, 

under the brand “UseeTV”.

and services, whether in 

Bank	Indonesia	confirmed	our	

the consumer, enterprise or 

status as an issuer of e-money 

L.  Construction Services 

wholesale segments.

H.  Data Communication 

System (“SISKOMDAT”)
We provide SISKOMDAT 

based on letter of Directorate 

of Accounting and Payment 

Business License (“IUJK”)
On June 6, 2012, the City 

System of Bank Indonesia 

Government of Bandung issued 

No.11/13/DASP dated May 25, 

a construction services business 

2009. We operate our e-money 

license to us through IUJK No. 

services under DGPI 

business under the brand 

1-3273-858971-2-001772 for 

Decree No. 169/KEP/DJPPI/

names “T-cash” and “Flexi cash”.

Telkom. The IUJK is valid for 

KOMINFO/6/2011 dated June 

the execution of construction 

6, 2011 regarding License for 

With the issuance of Bank 

services throughout the domain 

Data Communications Systems 

Indonesia Circular Letter No. 

of the Republic of Indonesia, 

Services Operation for  

9/9/DASP dated January 

comprising architecture, civil, 

PT Telekomunikasi Indonesia 

19, 2007, Telkomsel is also 

mechanical and electrical works. 

Tbk. This license does not have 

permitted to conduct APMK 

The IUJK is valid until June 5, 

2015.

 
 
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Highlight

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

TRADEMARK, COPYRIGHTS, INDUSTRIAL DESIGNS AND PATENTS

We constantly seek to develop product and service innovations in line with a dynamic business portfolio. 

To provide both protection for and recognition of the creativity involved, we have registered a number of 

intellectual property rights, including trademarks, copyrights, industrial design and patents, with the Directorate 

General of Intellectual Property Rights at the Ministry of Law and Human Rights of the Republic of Indonesia. 

The intellectual property rights we have registered include: (i) trademarks for our products and services, 

corporate logo and name; (ii) copyrights on our corporate name and logo, product and service logos, computer 

programs, research and songs; and (iii) simple and ordinary patents on technological inventions in the form of 

telecommunications products, systems and methods. 

Following is the list of brands that have been registered by us in 2013

No

1

2

3

4

5

Title

Application No.

Application Date

Registration Date

Speedytrek Xpose Ur Music

J002009011733

April 8, 2009

April 19, 2013

Speedy Grovia

DELIMA

TELEPON RUMAH

Flexi-Lebih Irit kan

J002010035301

October 1, 2010

December 9, 2013

J002011004453

May 11, 2011

January 7, 2013

J002011026179

July 1, 2011

August 19, 2013

J002011026180

July 1, 2011

August 19, 2013

Following is the list of brands applied for registration in 2013.

No.

Title

1

2

3

4

5

6

U See Zone

UTV

U Zone

U

U meet me

Indi Home

Application No.

J002013014812

J002013004813

J002013004814

J002013004815

J002013022833

J002013057688

Application Date

April 2, 2013

April 2, 2013

April 2, 2013

April 2, 2013

May 16, 2013

December 3, 2013

Corporate
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2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

277

The following list the copyrights that have been registered by us in 2012 and 2013:

No.

Innovation Title

Application No.

Application Date

Registration Date

Innovation 
Number

1

2

3

4

5

6

7

8

9

“Transformer” Computer Program

C00201203811

August 8, 2012

July 1, 2013

63830

“Global Billing Application” Computer Program C00201203812

August 8, 2012

July 1, 2013

63831

“Internet Bijak” Logo

C00201203814

August 8, 2012

July 17, 2013

64136

“Telkom Cloud-explore the possibilities” Logo

C00201203815

August 8, 2012

July 17, 2013

64137

U See TV Logo

SIP Client

C00201203815

August 8, 2012

October 29, 2013

65176

C00201104855

December 20, 2011

October 12, 2012

60930

Location Based Social Networking

C00201104856

December 20, 2011

October 12, 2012

60931

Supply Chain Management Application

C00201200612

February 8, 2012

December 10, 2012

61589

RBT Advertising

C00201200613

February 8, 2012

December 10, 2012

61590

10 Web-based Remote Control Application on 

C00201200614

February 8, 2012

December 10, 2012

61591

Speedy Network

Flexi Belajar

C00201200615

February 8, 2012

December 10, 2012

61592

Customized Personal View

C00201200616

February 8, 2012

December 10, 2012

61593

Telkomsel Market

C00201200617

February 8, 2012

December 10, 2012

61594

11

12

13

We applied for the following copyrights in 2012 and 2013:

No.

Innovation Title

Type of Intellectual Property Rights

Application No.

Application Date

Registration Date

1

2

3

4

5

6

7

8

9

U See Zone

U Zone

U

10

UTV

Telkom Telemetering Smart 
Home

Telkom Game Center 
Application

Computer Program

C00201205695

December 11, 2012

Computer Program

C00201300509

February 7, 2013

ART Promo Application

Computer Program

C00201300510

February 7, 2013

Telkom Store Application

Computer Program

C00201300511

February 7, 2013

Qonnect Application

Computer Program

C00201300512

February 7, 2013

Telkom SNS Hub Client

Computer Program

C00201300513

February 7, 2013

Logo

Logo

Logo

Logo

C00201301288

April 2, 2013

C00201301289

April 2, 2013

C00201301290

April 2, 2013

Coo201301291

April 2, 2013

11

12

Firmware Telkom Gateway

Computer Program

C00201301292

April 2, 2013

Indi Home

Logo

C00201305330

December 3, 2013

No	registration	of	patent	is	filed	and	registered	in	2013

-

-

-

-

-

-

-

-

-

-

-

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Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

DEFINITIONS

3G
The generic term for 

third generation mobile 

telecommunications technology. 

3G	offers	high	speed	connections	

to cellular phones and other mobile 

devices, enabling video conference 

and other applications requiring 

broadband connectivity to the 

internet.

3.5G
A grouping of disparate mobile 

telephony and data technologies 

designed to provide better 

performance than 3G systems, 

as an interim step towards 

deployment of full 4G capability.

Adjusted EBITDA
Adjusted	EBITDA	is	defined	as	

earnings before interest, tax, 

depreciation and amortization. 

Adjusted EBITDA and other related 

ratios in this Annual Report serve 

as additional indicators on our 

performance and liquidity, which is 

a	non	GAAP	financial	measure.	

ADS
American Depositary Share 

(also known as an American 

Depositary Receipt, or an “ADR”), a 

certificate	traded	on	a	US	securities	

market (such as New York Stock 

Exchange) representing a number 

of foreign shares. Each of our ADS 

instruments, a payment instrument 

in the form of credit cards, 

BSS
Base Station Subsystem, the 

Automated Teller Machine (“ATM”) 

section of a cellular telephone 

and/or debit cards.

network responsible for handling 

ARPU
Average Revenue per User, 

traffic	and	signaling	between	a	

mobile phone and the network 

switching subsystem. A BSS is 

a measure used primarily 

composed of two parts: the BTS 

by telecommunications and 

and the BSC.

networking companies which 

states how much money we make 

from	the	average	user.	It	is	defined	

BTS
Base Transceiver Station, 

as	the	total	revenue	from	specified	

equipment that transmits and 

services divided by the number of 

receives radio telephony signals to 

consumers for those services.

and from other telecommunication 

systems.

Backbone
The main telecommunications 

network consisting of transmission 

BWA
Broadband Wireless Access, a 

and switching facilities connecting 

technology that provides high 

several network access nodes. The 

speed wireless internet access or 

transmission links between nodes 

computer networking access over a 

and switching facilities include 

wide area.

microwave, submarine cable, 

satellite,	optical	fiber	and	other	

transmission technology.

Bandwidth
The capacity of a communication 

link.

Bapepam-LK
Badan Pengawas Pasar Modal 

dan Lembaga Keuangan, or the 

Indonesian Capital Market and 

Financial Institution Surpervisory 

CDMA
Code Division Multiple Access, a 

transmission technology where 

each transmission is sent over 

multiple frequencies and a unique 

code is assigned to each data 

or voice transmission, allowing 

multiple users to share the same 

frequency spectrum.

CPE
Customer Premises Equipment, 

Agency, the predecessor to the 

any handset, receiver, set-top box 

represents 200 of our Series B 

OJK.

shares.

or other equipment used by the 

consumer	of	wireless,	fixed	line	or	

ADSL
Asymmetric Digital Subscriber Line, 

a type of digital subscriber line 

technology, a data communications 

technology that enables faster data 

transmission over copper telephone 

lines than a conventional voice 

band modem can provide.

APMK
Alat Pembayaran Menggunakan 

Kartu or card-based payment 

Broadband
A signaling method that includes or 

broadband services, which is the 

property of the network operator 

handles a relatively wide range (or 

and located on the customer 

band) of frequencies.

premises.

BSC
Base Station Controller, an 

DCS
Digital Communication System, a 

equipment responsible for radio 

mobile cellular system using GSM 

resource allocation to mobile 

technology operating in the 1800 

station, frequency administration 

MHz frequency band.

and handover between BTSs 

controlled by the BSC.

Defined Benefit Pension Plan
A type of pension plan in which 

Corporate
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2013 Annual Report
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279

an	employer	promises	a	specified	

copper feeder distribution and 

which operates over two separate 

monthly	benefit	on	retirement	

subscriber lines.

that is predetermined by a 

formula based on the employee’s 

earnings history, tenure of service 

DTH
Direct-to-Home satellite 

sets of wires, usually twisted pair 

cable. E1 link data rate is 2,048 

Mbps (full duplex), which is divided 

into 32 timeslots.

and age, rather than depending 

broadcasting, the distribution 

on investment returns. It is 

of television signals from high-

considered	‘defined’	in	the	sense	

powered geostationary satellites 

Earth Station
The antenna and associated 

that the formula for computing the 

to small dish antennas and satellite 

equipment used to receive or 

employer’s contribution is known in 

receivers in homes across the 

transmit telecommunication signals 

advance.

country.

via satellite.

Defined Contribution Pension Plan
A type of retirement plan in which 

Dual Band
The capability of a mobile cellular 

the amount of the employer’s 

network and mobile cellular 

EDGE
Enhanced Data rates for GSM 

annual	contribution	is	specified.	

handsets to operate across two 

Evolution, a digital mobile phone 

Individual accounts are set up 

frequency bands, for example GSM 

technology that allows improved 

for	participants	and	benefits	are	

900 and GSM 1800.

data transmission rates as a 

based on the amounts credited to 

these accounts (through employer 

contributions and, if applicable, 

e-Business
Electronic Business solutions, 

GSM.

backward-compatible extension of 

employee contributions) plus any 

including electronic payment 

investment earnings on the money 

services, internet data centers and 

in the account. Only employer 

content and application solutions. 

contributions to the account are 

Refer to “New Economy Business 

guaranteed,	not	the	future	benefits.	

(“NEB”) and Strategic Business 

Edutainment
Education and Entertainment.

EVDO
Evolution Data Optimize, a 

In	defined	contribution	plans,	future	

Opportunities Portfolio” under 

standard high speed 3G wireless 

benefits	fluctuate	on	the	basis	of	

Business Overview.

broadband for CDMA. 

investment earnings.

Dial-Up
Access	to	the	internet	using	fixed	

e-Commerce
Electronic Commerce, the buying 

Fixed Line
Fixed	wireline	and	fixed	wireless.

and selling of products or services 

telephone lines or mobile phone.

over electronic systems such as 

the internet and other computer 

DLD
Domestic Long Distance, a long 

networks. 

distance call service designed for 

customers	who	live	in	different	

e-Money
Electronic Money, money or 

areas but still within one country. 

script that is only exchanged 

These	areas	normally	have	different	

electronically.

area codes. 

Down link
Radio signal frequency emitted by 

e-Payment
Also known as electronic funds 

Fixed Wireless
The local wireless transmission link 

using a cellular, microwave, or radio 

technology to connect customers 

at	a	fixed	location	to	the	local	

telephone exchange.

Fixed Wireline
A	fixed	wire	or	cable	path	linking	

a	subscriber	at	a	fixed	location	to	

a local exchange, usually with an 

transfer, the electronic exchange 

individual phone number.

the satellite to earth station.

or transfer of money from one 

DSL
Digital Subscriber Line, 

account to another, either within 

a	single	financial	institution	or	

FTTx
Fiber to the “x”, a generic term 

across multiple institutions, through 

for any broadband network 

a technology that allows 

computer-based systems.

architecture	that	uses	optical	fiber	

combinations of services including 

voice, data and one way full motion 

video to be delivered over existing 

E1 Link
The backbone transmission unit 

to replace all or part of the usual 

metal local loop used for last mile 

telecommunication. The generic 

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Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

term originated as a generalization 

network and only utilizes the 

of	several	configurations	of	fiber	

network when there is data to be 

Intelligent Network
A service-independent 

deployment	such	as	fiber	to	the	

sent.

home,	fiber	to	the	node	or	fiber	to	

the building.

GSM
Global System for Mobile 

telecommunications network where 

the logic functions are taken out of 

the switch and placed in computer 

nodes distributed throughout the 

Gateway
A peripheral that bridges a packet 

Telecommunication, a European 

network. This provides the means 

standard for digital cellular 

to develop and control services 

based network (IP) and a circuit 

telephone.

based network (PSTN).

Gb
Gigabyte, a unit of information 

Homepass
A	connection	with	access	to	fixed	

line voice, IPTV and broadband 

used, for example, to quantify 

services.

computer memory or storage 

capacity.

HSPA+
Evolved High Speed Packet Access 

Gbps 
Gigabyte per second, the average 

is	defined	in	the	Third	Generation	

Partnership Project Release 7. It 

number of bits, characters, or 

introduces a simpler IP-centric 

more	efficiently	allowing	new	or	

advanced telephony services to be 

introduced quickly.

Interconnection
The physical linking of a carrier’s 

network with equipment or 

facilities not belonging to that 

network.

IP
Internet Protocol, the method or 

blocks per unit time passing 

architecture for the mobile network 

protocol by which data is sent from 

between equipment in a data 

bypassing most of the legacy 

one computer to another on the 

transmission system. This is 

equipment. HSPA+ boosts peak 

internet.

typically measured in multiples of 

data rates to 42 Mbit/s on the 

the unit bit per second or byte per 

downlink and 22 Mbit/s on the 

second.

uplink.

GHz
Gigahertz. The hertz (symbol Hz), 

IDD
International Direct Dialing, a 

the international standard unit of 

service that allows a subscriber to 

frequency	defined	as	the	number	

make an international call without 

of cycles per second of a periodic 

the assistance or intervention of 

IP Core
A block of logic data that is used 

in	making	a	field	programmable	

gate	array	or	application-specific	

integrated circuit for a product.

IP DSLAM
Internet Protocol-Digital Subscriber 

phenomenon.

an operator from any telephone 

Line Access Multiplexer, a network 

terminal.

GMS
General Meeting of Shareholders, 

which may be an Annual General 

IME
Information, Media and 

Meeting of Shareholders (“AGMS”) 

Edutainment.

or an Extraordinary General 

Meeting of Shareholders (“EGMS”).

IMT-2000
International Mobile 

device located near the customer’s 

location that allows telephone lines 

to make faster connections to the 

internet by connecting multiple 

customer Digital Subscriber Lines 

(DSLs) to a high-speed internet 

backbone line using multiplexing 

techniques.

GPON
Gigabyte-Passive Optical Network, 

Telecommunications-2000, a body 

of	specifications	provided	by	the	

the most widely deployed type of 

International Telecommunication 

IP VPN
A data communication service 

passive optical network system 

Union. Application services include 

using IP Multi Protocol Label 

that	bring	optical	fiber	cabling	and	

wide area wireless voice telephone, 

Switching (“MPLS”) and based on 

signals all or most of the way to 

mobile internet access, video calls 

any to any connection. This service 

end users.

and mobile TV, all in a mobile 

is connected to the data security 

environment.

GPRS
General Packet Radio Service, a 

Installed Lines 
Complete lines fully built-out to the 

data packet switching technology 

distribution point and ready to be 

that allows information to be sent 

connected to subscribers.

and received across a mobile 

systems, L2TP and IPSec. The 

speed depends on the customer’s 

needs and ranges from 64 Kbps to 

2 Mbps.

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

281

IPTV
Internet Protocol Television, a 

Mbps
Megabyte per second, a measure of 

NGN
Next Generation Network, a general 

system through which television 

speed for digital signal transmission 

term that refers to a packet-based 

services are delivered using the 

expressed in millions of bits per 

network able to provide services, 

Internet Protocol suite over a 

second.

packet-switched network such 

as the internet, instead of being 

delivered through traditional 

Metro Ethernet
Bridge or relationship between 

including telecommunication 

services, and able to make use 

of multiple broadband, quality 

of service enabled transport 

terrestrial, satellite signal, and cable 

locations that are apart 

technologies and in which service-

television formats.

geographically, this network 

related functions are independent 

connects LAN customers at several 

from underlying transport related 

ISDN
Integrated Services Digital 

different	locations.

Network, a network that provides 

end-to-end digital connectivity and 

MHz
Megahertz, a unit of measure of 

technologies. A NGN is intended 

to be able to, with one network, 

transport various services (voice, 

data, and various media such as 

allows simultaneous transmission of 

frequency equal to one million 

video) by encapsulating these into 

voice, data and video and provides 

cycles per second.

high speed internet connectivity.

ISP
Internet Services Provider, an 

Mobile Broadband
The marketing term for wireless 

internet access through a portable 

packets, similar to how such packet 

are transmitted on the internet. 

NGNs are commonly built around 

the Internet Protocol.

organization that provides access 

modem, mobile phone, USB 

to the internet.

Wireless Modem or other mobile 

Node B
A BTS for a 3G W-CDMA/UMTS 

devices.

network.

Kbps
Kilobyte per second, a measure of 

speed for digital signal transmission 

MoCI
The Ministry of Communication 

OBCE 
Operational, Business and 

expressed in thousands of bits per 

and Information, to which 

Customer support system and 

second.

regulatory responsibility over 

Enterprise relations management, 

telecommunications was 

which is part of our strategic 

Lambda
Lambda indicates the wavelength 

transferred from the Ministry 

initiatives.

of Communication (“MoC”) in 

of any wave, especially in physics, 

February 2005.

electronics engineering and 

mathematics.

MSAN
Multi Service Access Networks, 

OJK
Otoritas Jasa Keuangan, or the 

Indonesian Financial Services 

Authority, the successor of 

Leased Line 
A dedicated telecommunications 

represent the third generation of 

Bapepam-LK, is an independent 

optical access network technology 

institution with authority to 

transmissions	line	linking	one	fixed	

and are single platforms capable 

regulate	and	supervise	financial	

point to another, rented from an 

of supporting traditional, widely 

services activities in the banking 

operator for exclusive uses.

deployed, access technologies and 

sector, capital market sector as 

services as well as emerging ones, 

well	as	non-bank	financial	industry	

Local Exchange Capacity
The aggregate number of lines at 

while simultaneously providing 

sector.

a gateway to a NGN core. MSAN 

a local exchange connected and 

will enable us to provide triple 

available for connection to outside 

play services that distribute high 

OLO
Other Licensed Operators, i.e. 

plant.

speed internet access, voice 

operators other than our Company.

LTE
Long Term Evolution technology, 

a standard for high-speed wireless 

packet services and IPTV services 

simultaneously through the same 

infrastructure.

data communication for mobile 

phones and data terminals. 

Network Access Point
A public network exchange facility 

Optical Fiber
Cables	using	optical	fiber	

and laser technology through 

which modulating light beams 

representing data are transmitted 

where ISPs connected with one 

through	thin	filaments	of	glass.

another in peering arrangements. 

282

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Outside Plant
The equipment and facilities used 

PSTN
Public Switched Telephone 

into	a	fixed	wireless	telephone	that	

uniquely	identifies	a	CDMA	network	

to connect subscriber premises to 

Network, a telephone network 

subscription and that contains 

the local exchange.

operated and maintained by us and 

subscriber-related data such as 

the KSO Units for us and on our 

phone numbers, service details and 

behalf.

memory for storing messages.

Pay TV
Pay Television, premium television, 

or premium channels, subscription-

based television services, usually 

Pulse
The unit in the calculation of 

provided by both analog and 

telephone charge.

digital cable and satellite, but also 

increasingly via digital terrestrial 

and internet television.

Radio Frequency Spectrum
The part of the electromagnetic 

spectrum corresponding to 

Satellite Transponder 
Radio relay equipment embedded 

in a satellite that receives signals 

from	earth	and	amplifies	and	

transmits the signal back to the 

earth.

PDN
Packet Data Network, a digital 

radio frequencies, i.e. frequencies 

lower than around 300 GHz (or, 

SCCS
Submarine Communications Cable 

communications network which 

equivalently, wavelengths longer 

System, a cable laid on the sea bed 

breaks a group data to be 

than about 1 mm).

transmitted into segments called 

packets, which are then routed 

independently.

PKLN
Tim Pinjaman Komersial Luar 

RIO
Reference	Interconnection	Offer,	

a regulatory term covering all 

facilities, including interconnection 

between land-based stations to 

carry telecommunication signals 

across stretches of ocean. 

SDP
Service Delivery Platform, a set 

Negeri, or Foreign Commercial 

administrative	issues	offered	by	

service delivery architecture (such 

Loan Coordinating Team, an inter-

one telecommunications operator 

as service creation, session control 

agency team of the Government 

to other telecommunications 

and protocols) for a type of service.

tariffs,	technical	facilities	and	

of components that provide a 

charged with, among others, 

operator for interconnection 

considering requests of Indonesian 

access.

State-Owned Enterprises such as 

us for consent to obtain foreign 

commercial loans.

POWL
Public	Offering	Without	Listing.

SIM card
Subscriber Identity Module, a 

RMJ
Regional Metro Junction, an inter-

“smart” card designed to be 

inserted into cellular phone 

city cable network installation 

that	uniquely	identifies	a	GSM	

service in one regional (region/

network subscription and contains 

province).

subscriber-related data such as 

phone numbers, service details and 

memory for storing messages.

Premium SMS
Premium Short Message Service, a 

Roaming
A general term referring to the 

text messaging service component 

extension of connectivity service in 

of phone, web, or mobile 

a	location	that	is	different	from	the	

SME
Small and Medium Enterprise.

communication systems, using 

home location where the service 

standardized communications 

was registered.

SMS
Short Messaging Service, a 

protocols that allow the exchange 

of short text messages between 

fixed	line	or	mobile	phone	devices.

RUIM card
Removable User Identity Module, a 

technology allowing the exchange 

of text messages between mobile 

smart card designed to be inserted 

phones	and	between	fixed	wireless	

phones.

Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

283

SOE
State-Owned Enterprise, a 

TITO
Trade-In,	Trade-Off,	a	conversion	

some combination of encryption, 

digital	certificates,	strong	user	

Government-owned corporation, 

scheme to replace copper 

authentication and access control 

state-owned company, state-

with optical cable. Refer to 

to	secure	the	traffic	they	carry.	

owned entity, state enterprise, 

“Development and Modernization 

These provide connectivity to 

publicly owned corporation, 

of Broadband Access through 

many machines behind a gateway 

Government business enterprise, 

the TITO Scheme” under Network 

or	firewall.

or parastatal, a legal entity created 

Development.

by a Government to undertake 

commercial activities on behalf of 

an owner Government.

Trunk Exchange
A switch that has the function of 

VSAT
Very Small Aperture Terminal, a 

relatively small antenna, typically 

connecting one telephony switch 

1.5 to 3.0 meters in diameter, placed 

Softswitch
A central device in a telephone 

to another telephony switch, which 

in the user’s premises and used 

can either be a local or a trunk 

for two-way communications by 

network that connects calls from 

switch.

satellite.

one phone line to another, entirely 

by means of software running on 

a computer system. This work was 

UMTS
Universal Mobile Telephone System, 

WiMAX
Worldwide Interoperability 

formerly carried out by hardware, 

one of the 3G mobile systems 

for Microwave Access, a 

with physical switchboards to route 

being developed within the ITU’s 

telecommunications technology 

the calls.

IMT-2000 framework.

that provides wireless transmission 

STM-1
Synchronous Transport Module 

USO
Universal Service Obligation, 

of data using a variety of 

transmission modes, from point-

to-point links to portable internet 

level-1,	the	SDH	ITU-T	fiber	optic	

the service obligation imposed 

access.

network transmission standard with 

by the Government on all 

a bit rate of 155.52 Mbps. The other 

telecommunications services 

standards are STM-4, STM-16 and 

providers for the purpose of 

Wireless Access Network
Any type of computer network 

STM-64.

providing public services in 

that is not connected by cables 

Switch   
A mechanical, electrical or 

electronic device that opens or 

VoIP
Voice over Internet Protocol, a 

Indonesia.

of any kind. It is a method by 

which homes, telecommunications 

networks and enterprise (business) 

installations avoid the costly 

closes circuits, completes or breaks 

means of sending voice information 

process of introducing cables 

an electrical path, or selects paths 

using the IP.

or	circuits,	used	to	route	traffic	in	a	

telecommunications network.

Terra Router
Terra Router or terabit router on 

VPN
Virtual Private Network, a secure 

private network connection, built 

on top of publicly-accessible 

into a building, or as a connection 

between various equipment 

locations.

Wireless Broadband
Technology that provides high 

the theory allows the network 

infrastructure, such as the 

speed wireless internet access or 

capacity on a scale of terabits (1 

internet or the public telephone 

computer networking access over a 

terabit = 1 million gigabits).

network. VPNs typically employ 

wide area.

TIMES
Telecommunication, Information, 

Media, Edutainment and Service.

 
284

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

Highlights

Preface

Management 
Report

Business 
Overview

Management’s 
Discussion & Analysis 

Cross Reference to
Bapepam-LK Regulation No.X.K.6

Pursuant to Bapepam-LK Regulation No.X.K.6, we are required to present our Annual Report in accordance with 

the format and content stipulated in the regulation. This table provides a cross-reference between this Annual 

Report and Bapepam-LK Regulation No.X.K.6 to demonstrate our compliance with this requirement.

Criteria

Page

Section in Annual Report

1.

Summary of Important Financial Data

a) Summary	of	important	financial	data	for	the	

14-15

Financial Highligths

last three years

b) Information of share issued during each 
quarterly period in the last two years 

2. Board of Commissioners’ Report
3. Board of Directors’ Report
4. Company	Profile

18-21

Common Stock and Bond Highlights

28-33
34-39

Report From The President Commissioner
Report From The President Director

a) Name, address, telephone, fax, email, website 

249-251

Addresses

and/branch	or	representative	offices;

b) Company’s brief history

c) Company's line of business including product 

and services

2-3, 224-
241
225, 46-53 Line of Business, Business Portfolio

-Strength Born of A Long History
-A Brief History Of Telkom

d) Organization structure in the form of a chart
e) Company’s vision and mission
f) Board	of	Commissioner’s	profile
g) Board	of	Director’s	profile
h) Number of employees and description of their 

competency development

i) Description regarding shareholders and 

percentage of ownership

228-229
12
238-239
240-241 
88-89, 
92-93
242-243

Company’s Organizational Structure
With Our Vision, Mission and Values 
Profile	of	the	Board	of	Commissioners
Profile	of	the	Board	of	Directors
Human Capital 

Shareholder Composition

j) Chart/diagram of the major and controlling 

243

Shareholder Composition

shareholders

k) Information of subsidiaries, associated 

230-237

Subsidiaries and Associated Companies

companies and joint ventures

l) Share listing chronology 

m) Listing chronology of other securities and 

securities rating

244-246 
246

Chronology of Stock Issued
Chronology of Bonds

n) Name and address of rating agency 
o) Information of capital market institutions and 

248 
247-248

Capital Market Supporting Professionals
Capital Market Supporting Professionals

professionals

p) Awards	and	certification	received	by	the	

24-27

Awards	and	Certifications

company 

5. Management’s Analysis and Discussion

a) Review of operations per operational segment 102-106
107-120
b) Comparative	analysis	of	financial	performance	

Operational Review By Segment
Financial Overview

in the last two years 
122 
c) Company’s solvency
122 
d) Company’s receivable collectability
e) Capital structure and capital structure policy
122-123
f) Material commitments for capital expenditure 124-125
g) Material information and facts subsequent to 

133

the date of the accountant’s report

Solvency
Receivable Collectibility
Capital Structure
Material Commitment for Capital Investment
Subsequent Events after the Reporting Date 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Corporate
Governance

Social & 
Environmental 
Responsibility

Company 
Profile

Additional 
Information 
(For ADR 
Shareholders)

Appendices

2013 Annual Report
PT Telekomunikasi Indonesia, Tbk

285

Criteria
h) Company’s prospects 
i) Comparison between targets/projections at 
beginning	of	fiscal	years	and	actual	results
j) Targets/projections to be achieved for one 

year

k) Description of the marketing of the 
company’s products and services

l) Description of the dividend policy, date and 
total dividend per share and total dividend 
per year declared and paid for the last two 
years

m) Use	of	proceeds	from	the	public	offerings:
n) Material information regarding investment, 
expansion, divestment, merger/acquisition, 
debt/capital	restructuring,	affiliated	
transaction	and	transaction	involving	conflict	
of interest 

Page

45
34-39 

Section in Annual Report

Business Outlook (Trend Information)
Report From The President Director

39

Report From The President Director

54-56 

Marketing and Distribution

246-247

Dividend Policy

N/A
44-45, 123, 
131, 132-133

N/A
Corporate Strategy, Capital Expenditures, 
Related Party Transactions, Material 
Information and Facts

o) Changes in laws and regulations 
p) Changes in accounting policies

125
125 

Changes in Laws and Regulation
Changes in Accounting Policies

6. Corporate Governance

a) Board of Commissioners
b) Board of Directors
c) Audit committee 
d) Other committees under the supervision of 

the Board of Commissioners and/or Directors

e) Corporate secretary
f) Internal audit unit
g) Internal control system
h) Risk management system
i) Material litigation faced by the company

145-149 
149-157 
158-163
164-
165,166-171,
172-175
175-177 
178-180
180-181 
182-183
183-185 

j) Administrative sanctions
k) Code of conduct and corporate culture
l) Employees/managements share ownership 

185
186-189
245 

Board of Commissioners
Board of Directors
Audit committee
Nomination and Remuneration Committee, 
Planning and Risk Evaluation and Monitoring 
Committee, Committee Under BoD
Corporate Secretary/Investor Relation (“IR”)
Internal Audit Unit
Internal Control System 
Risk Management
Legal Proceeding and Lawsuits Involving The 
Company
Administrative Sanctions
Code of Ethics and Corporate Culture
Employee Stock Ownership Program

program

m) Whistleblowing system

7. Company’s corporate social responsibility, on 

environment, employment, health and work safety, 
social and community development as well as 
product responsibility

189-191
198-221

Whistleblowing Systems
Social and Environmental Responsibility

8. Audited Financial Statements
9. Signature of the Board of Commissioners and Directors 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Statement of the Member of Board of Commissioners and Directors
Regarding
Responsibility for Annual Reporting 2013
Perusahaan Perseroan (Persero) PT Telekomunikasi Indonesia, Tbk

We hereby state that all information has been fully disclosed in Annual Report 2013 Perusahaan Perseroan 

(Persero) PT Telekomunikasi Indonesia, Tbk and we are solely responsible for the accuracy of the content.

This statement is considered to be true and correct.

Jakarta, March 10, 2014

Board of Commissioners

Hadiyanto
Commissioner

Jusman Syafii Djamal
President Commissioner

Parikesit Suprapto
Commissioner

Johnny Swandi Sjam
Independent Commissioner

Gatot Trihargo
Commissioner

Virano Gazi Nasution
Independent Commissioner

Board of Directors

Arief Yahya
President Director

Honesti Basyir
Director of Finance

Priyantono Rudito
Director of Human Capital 
Management

Sukardi Silalahi
Director of Consumer Service

Rizkan Chandra
Director of Network IT 
& Solution

Muhammad Awaluddin
Director of Enterprise &
Business Service

Ririek Adriansyah
Director of Wholesale & 
International Service

Indra Utoyo
Director of Innovation &
Strategic Portfolio

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
CONSOLIDATED FINANCIAL STATEMENTS
AS OF DECEMBER 31, 2013 AND FOR THE YEAR THEN ENDED
WITH INDEPENDENT AUDITORS’ REPORT

TABLE OF CONTENTS

Page

Independent Auditors’ Report

Consolidated Statement of Financial Position ................................................................................

1-3

Consolidated Statement of Comprehensive Income ......................................................................

4

Consolidated Statement of Changes in Equity ...............................................................................

5-6

Consolidated Statement of Cash Flows..........................................................................................

7

Notes to the Consolidated Financial Statements............................................................................

8-124

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
CONSOLIDATED STATEMENT OF FINANCIAL POSITION (continued)
As of December 31, 2013
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

Notes

2013

2012

LIABILITIES AND EQUITIES
CURRENT LIABILITIES
Trade payables

Related parties
Third parties
Other payables
Taxes payable
Accrued expenses

Unearned income
Advances from customers and suppliers
Short-term bank loans

Current maturities of
long-term liabilities

Total Current Liabilities

NON-CURRENT LIABILITIES
Deferred tax liabilities - net
Other liabilities
Long service award provisions
Post-retirement health care benefit costs provisions
Retirement benefits obligation and other post-

retirement benefits

Long-term liabilities - net of current maturities

Obligations under finance leases
Two-step loans
Bonds and notes
Bank loans

Total Non-current Liabilities

TOTAL LIABILITIES

2o,2r,2u,
14,44
2c,37

2u,44
2t,31
2c,2r,2u,15,
27,34,37,44
2r,16
2c,37
2c,2p,2u,
17,37,44

2c,2m,2p,2u,
18,37,44

2t,31
2r
2s,35
2s,36

2s,34
2u,18,44
2m,11
2c,2p,19,37
2c,2p,20,37
2c,2p,21,37

826
10,774
388
1,698

5,264
3,490
472

432

5,093

28,437

3,004
472
336
752

2,795

4,321
1,702
3,073
5,635

22,090

50,527

432
6,848
176
1,844

6,163
2,729
257

37

5,621

24,107

3,059
334
347
679

2,248

1,814
1,791
3,229
6,783

20,284

44,391

The accompanying notes to the consolidated financial statements form an integral part of these consolidated financial statements
taken as a whole.

2

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
CONSOLIDATED STATEMENT OF FINANCIAL POSITION (continued)
As of December 31, 2013
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

EQUITY
Capital stock - Rp50 par value per Series A

Dwiwarna share and Series B share
Authorized - 1 Series A Dwiwarna share and
399,999,999,999 Series B shares
Issued and fully paid - 1 Series A Dwiwarna
share and 100,799,996,399 Series B shares

Additional paid-in capital
Treasury stock
Difference due restructuring and other

transactions of entities under common
control

Effect of change in equity of
associated companies
Unrealized holding gain on

available-for-sale securities

Translation adjustment
Difference due to acquisition of non-controlling

interests in subsidiaries

Other reserves
Retained earnings
Appropriated
Unappropriated

Net Equity Attributable to Owners of the parent

company

Non-controlling Interests

TOTAL EQUITY

Notes

2013

2012

1c,23
2d,2v,24
2v,25

5,040
2,323
(5,805)

5,040
1,073
(8,067)

2d,24

2f

2u
2f

1d,2d
1d

33

2b,22

-

386

38
391

(508)
49

15,337
43,291

60,542
16,882

77,424

478

386

42
271

(508)
49

15,337
37,440

51,541
15,437

66,978

TOTAL LIABILITIES AND EQUITY

127,951

111,369

The accompanying notes to the consolidated financial statements form an integral part of these consolidated financial statements
taken as a whole.

3

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
For the Year Ended December 31, 2013
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

Notes

2013

2012

2c,2r,26,37

82,967

77,143

REVENUES

Operations, maintenance and

telecommunication service expenses

Depreciation and amortization

Personnel expenses

Interconnection expenses
General and administrative expenses

Marketing expenses
Loss on foreign exchange - net
Other income
Other expenses

OPERATING PROFIT

Finance income
Finance costs
Share of loss of associated companies

PROFIT BEFORE INCOME TAX

INCOME TAX (EXPENSE) BENEFIT

Current
Deferred

PROFIT FOR THE YEAR

2c,2r,28,37
2k,2l,2m,2r,
11,12,13
2c,2r,2s,15,27,
34,35,36,37
2c,2r,30,37
2c,2g,2h,2r,2t,
6,7,29,37
2r
2q
2r,3,11c
2r,11c

2c,37
2c,2r,37
2f,10

2t,31

(19,332)

(16,803)

(15,780)

(14,456)

(9,733)
(4,927)

(4,155)
(3,044)
(249)
2,579
(480)

27,846

836
(1,504)
 (29)

(9,786)
(4,667)

(3,036)
(3,094)
(189)
2,559
(1,973)

25,698

596
(2,055)
(11)

27,149

24,228

(6,995)
136

(6,859)

20,290

120
(8)

112

(6,628)
762

(5,866)

18,362

31
(5)

26

OTHER COMPREHENSIVE INCOME (LOSS)

Foreign currency translation
Change in fair value of available-for-sale financial assets

1d,2b,2f
2u

Other Comprehensive Income - net

TOTAL COMPREHENSIVE INCOME FOR THE YEAR

20,402

18,388

Profit for the year attributable to:
Owners of the parent company
Non-controlling interests

Total comprehensive income for the year attributable to:

Owners of the parent company
Non-controlling interests

BASIC AND DILUTED EARNINGS PER SHARE

(in full amount)
Net income per share
Net income per ADS (200 Series B shares per ADS)

2b,22

2b,22

2x,32

14,205
6,085

20,290

14,317
6,085

20,402

12,850
5,512

18,362

12,876
5,512

18,388

147.42
29,483.60

133.84
26,767.60

The accompanying notes to the consolidated financial statements form an integral part of these consolidated financial statements
taken as a whole.

4

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These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
CONSOLIDATED STATEMENT OF CASH FLOWS
For the Year Ended December 31, 2013
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

Notes

2013

2012

CASH FLOWS FROM OPERATING ACTIVITIES

Cash receipts from:

Customers
Other operators

Total cash receipts from revenues

Interest income received
Advance receipts from (refund to) customers
Cash receipts others - net
Cash payments for expenses
Cash payments to employees
Payments for income taxes
Payments for interest costs

77,013
4,521

81,534
832
186
216
(27,440)
(9,883)
(7,395)
(1,476)

71,910
3,993

75,903
585
(37)
-
(33,651)
(8,162)
(5,586)
(1,111)

Net cash provided by operating activities

36,574

27,941

CASH FLOWS FROM INVESTING ACTIVITIES

Divestment of investment in subsidiary
Proceeds from sale of property and equipment
Divestment of long-term investment
Proceeds from insurance claims
 Proceeds from sale of available-for-sale financial assets
Acquisition of property and equipment
Placement in time deposits
Increase in advances and other non-current assets
Increase in advances for purchases of property and equipment
Acquisition of intangible assets
Acquisition of business, net of acquired cash
Acquisition of long-term investments
Acquisition of non-controlling interests in subsidiaries

Net cash used in investing activities

CASH FLOWS FROM FINANCING ACTIVITIES

Proceeds from bank loans
Proceeds from sale of (payments for) treasury stock
Proceeds from short-term bank loans
Proceeds from promissory notes
Capital contribution of non-controlling interests in subsidiaries
Cash dividends paid to the Company’s stockholders
Repayments of two-step loans and bank loans
Cash dividends paid to non-controlling interests of subsidiaries
Payments of obligations under finance leases
Repayments of promissory notes
Repayments of short-term bank loans
Repayments of medium-term notes
Proceeds from medium-term notes

Net cash used in financing activities

NET INCREASE IN CASH AND CASH EQUIVALENTS

EFFECT OF EXCHANGE RATE CHANGES ON CASH
AND CASH EQUIVALENTS

CASH AND CASH EQUIVALENTS AT BEGINNING OF YEAR

ENDING BALANCE OF DISPOSED SUBSIDIARY

CASH AND CASH EQUIVALENTS AT END OF YEAR

3
11
10
11

11
5
12
12
13
1d,3
10

21
25
17
20
1d
33
19,21

11
20
17
20
20

4

4

926
466
153
60
49
(19,644)
(2,288)
(791)
(775)
(637)
(201)
(20)
-

-
360
-
1,875
53
(8,221)
(4,008)
(134)
(487)
(437)
(230)
(49)
(33)

(22,702)

(11,311)

2,665
2,368
813
60
50
(8,354)
(4,803)
(4,690)
(550)
(471)
(407)
(8)
-

3,936
(1,744)
590
351
120
(7,127)
(4,259)
(3,607)
(418)
(403)
(654)
(109)
10

(13,327)

(13,314)

545

3,316

1,039

13,118

(6)

168

9,634

-

14,696

13,118

The accompanying notes to the consolidated financial statements form an integral part of these consolidated financial statements
taken as a whole.

7

 
These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

1. GENERAL

a. Establishment and general information

Perusahaan Perseroan (Persero) PT Telekomunikasi
Indonesia Tbk (the “Company”) was
originally part of “Post en Telegraafdienst”, which was established and operated commercially in
1884 under the framework of Decree No. 7 dated March 27, 1884 of the Governor General of the
Dutch Indies and was published in State Gazette No. 52 dated April 3, 1884.

In 1991, the status of the Company was changed into a state-owned limited liability corporation
(“Persero”) based on Government Regulation No. 25/1991. The ultimate parent of the Company
is the Government of the Republic of Indonesia (the “Government”) (Notes 1c and 23).

The Company was established based on notarial deed No. 128 dated September 24, 1991 of
Imas Fatimah, S.H. Its deed of establishment was approved by the Ministry of Justice of the
Republic of
Indonesia in its Decision Letter No. C2-6870.HT.01.01.Th.1991 dated
November 19, 1991 and was published in State Gazette No. 5 dated January 17, 1992,
Supplement No. 210. The Articles of Association has been amended several
times,
the latest amendment of which was about, among others, the change of capital structure through
the Company’s 5-for-1 stock split whereby each share with par value of Rp250 would be split into
Rp50 per share, and the Partnership and Community Development Programme (PKBL) was
excluded from the Work Plan and Company Budgets, based on notarial deed No. 11 dated
May 8, 2013 of Ashoya Ratam, S.H., MKn. The latest amendment was accepted and approved by
the Ministry of Law and Human Rights of the Republic of Indonesia (“MoLHR”) in its Letter
No. AHU-AH.01.10-22500 dated June 7, 2013.

In accordance with Article 3 of the Company’s Articles of Association, the scope of its activities is
to provide telecommunication network and services and informatics, and to optimize the
Company’s resources in accordance with prevailing regulations. To achieve this objective, the
Company is involved in the following activities:

a. Main business:

i. Planning, building, providing, developing, operating, marketing or selling, leasing and
maintaining telecommunications and information networks in accordance with prevailing
regulations.

ii. Planning, developing, providing, marketing or selling and improving telecommunications

and information services in accordance with prevailing regulations.

b. Supporting business:

i. Providing

payment

transactions

and money

transferring

services

through

telecommunications and information networks.

ii. Performing activities and other undertakings in connection with the optimization of the
Company's resources, which, among others, include the utilization of the Company's
property and equipment and moving assets, information systems, education and training,
and repairs and maintenance facilities.

The Company’s head office is located at Jalan Japati No. 1, Bandung, West Java.

The Company was granted several
the
Republic of Indonesia which are valid for an unlimited period of time as long as the Company
complies with prevailing laws and telecommunications regulations and fulfills the obligation stated
in those licenses. For every license, an evaluation is performed annually and an overall
evaluation is performed every 5 (five) years.

telecommunications licenses by the government of

8

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

1. GENERAL (continued)

a. Establishment and general information (continued)

The Company is obliged to submit reports of services annually to the Indonesian Directorate
General of Post and Informatics (“DGPI”), which replaced the previous Indonesian Directorate
General of Post and Telecommunications (“DGPT”). The reports comprise information such as
network development progress, service quality standard achievement, total customers, license
telephone services for public
payment and universal service contribution, while for internet
information required such as operational performance,
purpose (“ITKP”),
customer segmentation, traffic, and gross revenue.

there is additional

Details of these licenses are as follows:

License

License No.

Type of services

License to operate

local, fixed line and
basic telephone
services network

License to operate
fixed domestic
long distance and
basic telephone
services network

License to operate

fixed international
and basic telephone
services network

License to operate
fixed closed
network

License to operate

internet telephone
services for public
purpose

License to operate

as internet service
provider

License to operate

data communication
system services

License to operate
packet switched
based local fixed
line network

License to operate
network access
point

381/KEP/
M.KOMINFO/
10/2010

382/KEP/
M.KOMINFO/
10/2010

Local fixed line and
basic telephone
services network

Fixed domestic long
distance and basic
telephone services
network

Grant date/latest
renewal date

October 28, 2010

October 28, 2010

383/KEP/
M.KOMINFO/
10/2010

Fixed international
and basic telephone
services network

October 28, 2010

398/KEP/
M.KOMINFO/
11/2010

384/KEP/DJPT/
M.KOMINFO/
11/2010

83/KEP/DJPPI/
KOMINFO/
4/2011

169/KEP/DJPPI/
KOMINFO/
6/2011

331/KEP/
M.KOMINFO/
07/2011

331/KEP/
M.KOMINFO/
09/2013

Fixed closed
network

November 12, 2010

ITKP

November 29, 2010

Internet service
provider

April 7, 2011

Data communication
system services

June 6, 2011

Packet switched
based local fixed
line network

Network Access
Point
(“NAP”)

July 27, 2011

September 24, 2013

9

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

1. GENERAL (continued)

b. Company’s Board of Commissioners, Board of Directors, Audit Committee, Corporate

Secretary and employees

1. Boards of Commissioners and Directors

Based on resolutions made at the Annual General Meeting (“AGM”) of Stockholders of the
Company held on May 11, 2012 as covered by notarial deed No. 14 of Ashoya Ratam, S.H.,
MKn. and the AGM of Stockholders of the Company held on May 8, 2013 as covered by
notarial deed No. 11 of Ashoya Ratam, S.H., MKn., the composition of the Company’s
Boards of Commissioners and Directors as of December 31, 2013 and 2012, respectively,
was as follows:

President Commissioner
Commissioner
Commissioner
Commissioner
Independent Commissioner
Independent Commissioner
President Director
Director of Finance
Director of Innovation and
Strategic Portfolio
Director of Enterprise and

Business Service

Director of Wholesale and
International Services
Director of Human Capital

Management

Director of Network, Information
Technology and Solution

Director of Consumer

2013*

2012

Jusman Syafii Djamal
Parikesit Suprapto
Hadiyanto
Gatot Trihargo**
Virano Gazi Nasution
Johnny Swandi Sjam
Arief Yahya
Honesti Basyir

Jusman Syafii Djamal
Parikesit Suprapto
Hadiyanto
-
Virano Gazi Nasution
Johnny Swandi Sjam
Arief Yahya
Honesti Basyir

Indra Utoyo

Indra Utoyo

Muhamad Awaluddin

Muhamad Awaluddin

Ririek Adriansyah

Ririek Adriansyah

Priyantono Rudito

Priyantono Rudito

Rizkan Chandra

Rizkan Chandra

Services

Sukardi Silalahi

Sukardi Silalahi

*

The change of Director’s title is based on Director’s Regulation No.202.11/r.00/HK.200/COP-B0400000/2013 dated June 25,
2013 and Director’s Decree No. SK.2287/PS320/HCC-10/2013 dated June 28, 2013.

** Appointed in the General Meeting of Stockholders held on April 19, 2013

2. Audit Committee and Corporate Secretary

The composition of the Company’s Audit Committee and the Corporate Secretary as of
December 31, 2013 and 2012, were as follows:

Chair
Secretary
Member
Member
Member
Member
Corporate Secretary

2013

2012

Johnny Swandi Sjam
Agus Yulianto
Parikesit Suprapto
-
Sahat Pardede
Virano Gazi Nasution
Honesti Basyir

Johnny Swandi Sjam
Salam
Parikesit Suprapto
Agus Yulianto
Sahat Pardede
Virano Gazi Nasution
Agus Murdiyatno

10

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

1. GENERAL (continued)

b. Company’s Board of Commissioners, Board of Directors, Audit Committee, Corporate

Secretary and employees (continued)

3. Employees

As of December 31, 2013 and 2012, the Company and subsidiaries had 25,011 employees
and 25,683 employees (unaudited), respectively.

c. Public offering of securities of the Company

the Republic of

The Company’s shares prior to its Initial Public Offering (“IPO”) totalled 8,400,000,000, consisting
of 8,399,999,999 Series B shares and 1 Series A Dwiwarna share, and were 100%-owned by the
Government of
Indonesia (the “Government”). On November 14, 1995,
933,333,000 new Series B shares and 233,334,000 Series B shares owned by the Government
were offered to the public through an IPO and listed on the Indonesia Stock Exchange (“IDX”)
the Jakarta Stock Exchange and the Surabaya Stock Exchange) and
(previously
700,000,000 Series B shares owned by the Government were offered to the public and listed on
the New York Stock Exchange (“NYSE”) and the London Stock Exchange (“LSE”), in the form of
American Depositary Shares (“ADS”). There were 35,000,000 ADS and each ADS represented
20 Series B shares at that time.

In December 1996, the Government had a block sale of its 388,000,000 Series B shares, and
in 1997, distributed 2,670,300 Series B shares as incentive to the Company’s stockholders who
did not sell their shares within one year from the date of the IPO. In May 1999, the Government
further sold 898,000,000 Series B shares.

To comply with Law No. 1/1995 on Limited Liability Companies, at the the Annual General
Meeting (“AGM”) of Stockholders of the Company on April 16, 1999, the Company’s stockholders
resolved to increase the Company’s issued share capital by the distribution of 746,666,640 bonus
shares through the capitalization of certain additional paid-in capital, which were made to the
Company’s stockholders in August 1999. On August 16, 2007, Law No. 1/1995 on Limited
Liability Companies was amended by the issuance of Law No. 40/2007 on Limited Liability
Companies which became effective on the same date. Law No. 40/2007 has no effect on the
public offering of shares of the Company. The Company has complied with Law No. 40/2007.

In December 2001,
the Government had another block sale of 1,200,000,000 shares or
11.9% of the total outstanding Series B shares. In July 2002, the Government further sold a block
of 312,000,000 shares or 3.1% of the total outstanding Series B shares.

At the AGM of Stockholders of the Company held on July 30, 2004, the minutes of which are
covered by notarial deed No. 26 of A. Partomuan Pohan, S.H., LLM.,
the Company’s
stockholders approved the Company’s 2-for-1 stock split for Series A Dwiwarna and Series B
share. The Series A Dwiwarna share with par value of Rp500 per share was split into 1 Series A
Dwiwarna share with par value of Rp250 per share and 1 Series B share with par value
of Rp250 per share. The stock split resulted in an increase of the Company’s authorized capital
to
stock
1 Series A Dwiwarna share and 79,999,999,999 Series B shares, and the issued capital stock
from 1 Series A Dwiwarna share and 10,079,999,639 Series B shares to 1 Series A Dwiwarna
share and 20,159,999,279 Series B shares. After the stock split, each ADS represented 40 Series
B shares.

from 1 Series A Dwiwarna share and 39,999,999,999 Series B shares

11

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of Rupiah, unless otherwise stated)

1. GENERAL (continued)

c. Public offering of securities of the Company (continued)

During the Extraordinary General Meeting (“EGM”) held on December 21, 2005 and the AGM
held on June 29, 2007, June 20, 2008, and May 19, 2011, the Company’s stockholders approved
phase I, II, III and IV plan, respectively, of the Company’s program to repurchase its issued
Series B shares (Note 25).

During the period December 21, 2005 to June 20, 2007,
the Company had bought back
211,290,500 shares from the public (stock repurchase program phase I). On July 30, 2013, the
Company has sold all such shares (Note 25).

in the AGM held on April 19, 2013 as covered by notarial deed No. 38 of
On April 19, 2013,
Ashoya Ratam, S.H., MKn., dated April 19, 2013 the stockholders approved the changes to the
Company’s plan on the treasury stock acquired under phase III (Notes 23 and 25).

At the AGM held on April 19, 2013, the minutes of which are covered by notarial deed No. 38 of
Ashoya Ratam, S.H, MKn, dated April 19, 2013 the Company’s stockholders approved the
Company’s 5-for-1 stock split for Series A Dwiwarna and Series B shares. Series A Dwiwarna
share with par value of Rp250 per share was split into 1 Series A Dwiwarna share with par value
of Rp50 per share and 4 Series B shares with par value Rp50 per share. The stock split resulted
the Company’s authorized capital stock from 1 Series A Dwiwarna and
in an increase of
79,999,999,999 Series B shares to 1 Series A Dwiwarna and 399,999,999,999 Series B shares,
and the issued capital stock from 1 Series A Dwiwarna and 20,159,999,279 Series B shares to 1
Series A Dwiwarna and 100,799,996,399 Series B shares. After the stock split, each ADS
represented 200 Series B shares (Notes 23 and 25).

As of December 31, 2013, all of the Company’s Series B shares are listed on the IDX and
50,155,649 ADS shares are listed on the NYSE and LSE (Note 23).

As of December 31, 2013, the Company’s outstanding rupiah bonds represents the second
Rupiah bonds issued on June 25, 2010 with a nominal amount of Rp1,005 billion for a five-year
period and Rp1,995 billion for a ten-year period for Series A and Series B, respectively, are listed
on the IDX (Note 20a).

d. Subsidiaries

As of December 31, 2013 and 2012, the Company has consolidated the following directly or
indirectly owned subsidiaries (Notes 2b and 2d):

(i) Direct subsidiaries:

Subsidiary/place of

incorporation

Nature of business/
date of incorporation
or acquisition by
the Company

Date of
start of
commercial
operations

Percentage of
ownership interest

Total assets
before elimination

2013

2012

2013

2012

PT Telekomunikasi

Telecommunication

1995

65

65

73,336

63,576

Selular (“Telkomsel”)
Jakarta, Indonesia

PT Dayamitra

Telekomunikasi
(“Dayamitra”),
Jakarta, Indonesia

provides
telecommunication
facilities and mobile
cellular services
using Global Systems
for Mobile
Communication
(“GSM”) technology/
May 26, 1995

Telecommunication/

May 17, 2001

1995

100

100

7,363

4,931

12

 
 
These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

1. GENERAL (continued)

d. Subsidiaries (continued)

(i) Direct subsidiaries: (continued)

Subsidiary/place of

incorporation

Nature of business/
date of incorporation
or acquisition by
the Company

Date of
start of
commercial
operations

Percentage of
ownership interest

Total assets
before elimination

2013

2012

2013

2012

PT Multimedia Nusantara

(“Metra”),
Jakarta, Indonesia

Multimedia and line
telecommunication
services/ May 9, 2003

PT Telekomunikasi

Indonesia International
(“TII”),
Jakarta, Indonesia

Telecommunication/
  July 31, 2003

PT Pramindo Ikat
Nusantara
(“Pramindo”),
Jakarta, Indonesia

Telecommunication
construction and
services/ August 15,
2002

1998

100

100

5,297

3,395

1995

100

100

3,804

2,440

1995

100

100

1,365

1,202

PT Graha Sarana Duta

Leasing of offices

1982

99.99

99.99

1,574

622

(“GSD”),
Jakarta, Indonesia

and providing building
management and
maintenance services,
civil consultant and
developer/
April 25, 2001

PT Indonusa Telemedia

(“Indonusa”),
Jakarta, Indonesia*

Pay television and
content services/
May 7, 1997

1997

20
(including
0.46%
ownership
through
Metra)

100
(including
0.46%
ownership
through
Metra)

-

771

PT Telkom Akses

Construction

2013

100

100

946

-

(“Telkom Akses”),
Jakarta, Indonesia

service and trade in
the field of
telecommunication/
November 26, 2012

PT Patra Telekomunikasi

Telecomunication

1996

100

Indonesia (“Patrakom”)
Jakarta, Indonesia**

provides fixed line
communication system/
September 28, 1995

PT Napsindo Primatel

Internasional
(“Napsindo”),
Jakarta, Indonesia

Telecommunication -
provides Network
Access Point (NAP),
Voice Over Data
(VOD) and other
related services/
December 29, 1998

1999; ceased
operations on
January 13,
2006

60

40

60

255

218

5

5

On October 8, 2013, the Company disposed 80% of its interest in PT Indonusa (Notes 3 and 9).

*
** On September, 25 and November, 29, 2013, the Company acquired additional interest of 40% and 20%, respectively, of Patrakom

(Note 3).

13

 
 
 
 
 
 
 
 
 
 
 
 
 
 
These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

1. GENERAL (continued)

d. Subsidiaries (continued)

(ii) Indirect subsidiaries:

Subsidiary/place of

incorporation

Nature of business/
date of incorporation
or acquisition by
the Company

Date of
start of
commercial
operations

Percentage of
ownership interest

Total assets
before elimination

2013

2012

2013

2012

PT Sigma Cipta Caraka

Information technology

1988

100

100

1,890

1,014

(“Sigma”),
Tangerang, Indonesia

PT Infomedia Nusantara

(“Infomedia”),
Jakarta, Indonesia

Telekomunikasi
Indonesia
International (“TL”) S.A.,
Timor Leste

Telekomunikasi
Indonesia
International Pte. Ltd.,
Singapore

service - system
implementation and
integration service,
outsourcing and
software license
maintenance/
May 1,1987

Data and information
service - provides
telecommunication
information services
and other information
services in the form of
print and electronic
media and call
center services/
September 22,1999

Telecommunication/

September 11, 2012

Telecommunication/
December 6, 2007

1984

100

100

1,223

985

2012

100

100

803

75

2008

100

100

785

519

PT Metra Digital Media

Telecommunication

2013

100

(“MDM”),
Jakarta, Indonesia

information services/
January 8, 2013

-

55

60

692

-

493

150

203

112

55

60

100

100

75

60

100

51

75

60

100

51

90

127

86

40

32

51

95

95

33

7

PT Telkom Landmark
Tower (“TLT”),
Jakarta, Indonesia

PT Finnet Indonesia

(“Finnet”), Jakarta,
Indonesia

Telekomunikasi Indonesia

International Ltd.,
Hong Kong

Service for property
development and
management/
February 1, 2012

Banking data and
communication/
October 31, 2005

Telecommunication/
December 8, 2010

2012

2006

2010

PT Administrasi Medika

Health insurance

2010

(“Ad Medika”),
Jakarta, Indonesia

administration services/
February 25, 2010

PT Metra Plasa

(“Metra Plasa”),
Jakarta, Indonesia

Website

services/
April 9, 2012

PT Metra-Net (“Metra-Net”), Multimedia portal

Jakarta, Indonesia

service/ April 17, 2009

PT Graha Yasa Selaras

(“GYS”)
Jakarta, Indonesia

Tourism service/
April 27, 2012

2012

2009

2013

14

 
 
 
 
These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

1. GENERAL (continued)

d. Subsidiaries (continued)

(ii) Indirect subsidiaries: (continued)

Subsidiary/place of
incorporation

Nature of business/
date of incorporation
or acquisition by
the Company

Date of
start of
commercial
operations

Percentage of
ownership interest

Total assets
before elimination

2013

2012

2013

2012

-

-

-

-

65

100

PT Pojok Celebes

Mandiri (“Pointer”)
Jakarta,
Indonesia

Tour agent/bureau

services/
August 30, 2013

Telekomunikasi Indonesia
Internasional Pty Ltd.
Australia

Telecomunication/
January 9, 2013

2008

51

2013

100

PT Satelit Multimedia
Indonesia (“SMI”)
Jakarta, Indonesia

PT Metra Media (“MM”)
Jakarta, Indonesia

Telkomsel Finance B.V.,
(“TFBV”), Amsterdam,
The Netherlands*

Aria West International
Finance B.V.
(“AWI BV”),
The Netherlands**

Telekomunikasi Selular
Finance Limited
(“TSFL”), Mauritius***

PT Metra TV

(“Metra TV”)

Telekomunikasi
Indonesia
International
(USA) Inc.
USA

Commerce and

2013

99.99

providing network
services,
telecommunication
satellite, and
multimedia services/
March 25, 2013

Trade service, construction

2013

99.83

leveransir/supplier,
services, etc./
January 8, 2013

Finance - established

2005

in 2005 for the
purpose of borrowing,
lending and
raising funds
including issuance
of bonds, promissory
notes or debts/
February 7, 2005

Established to engage
in rendering services
in the field of trade
and finance services/
June 3, 1996

1996; ceased
operations on
July 31, 2003

-

-

Finance - established

2002

65

65

to raise funds
for the development of
Telkomsel’s business
through the issuance
of debenture stock,
bonds, mortgages or
any other securities/
April 22, 2002

Pay TV

services/ January 8,
2013

Telecommunication/
December 11,2012

2013

2013

99.83

-

-

100

14

7

6

0

-

-

-

-

-

-

-

-

-

8

0

0

-

-

*

Based on Decision Letter No. 959/2013 dated November 1, 2013 from Amsterdam Court, TFBV was liquidated effective from
August 22, 2013.

** On December 2, 2013, AWI was liquidated.
*** As of December 31, 2013, TSFL was under liquidation process.

*

15

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

1. GENERAL (continued)

d. Subsidiaries (continued)

(a) Metra

On April 2, 2012, based on notarial deed No. 03 dated April 2, 2012 of Utiek R. Abdurachman,
S.H., MLI., MKn., Metra established PT Metra Plasa (“Metra Plasa”) with authorized capital of
Rp50 million and issued and fully paid capital of Rp12.5 million.

On July 20, 2012, based on the Circular Resolution of Stockholders of Metra Plasa, as
covered by notarial deed No. 1 dated October 1, 2012 of Utiek R. Abdurachman, S.H., MLI.,
MKn., Metra Plasa’s stockholders agreed on the following:

i.

ii.

iii.

to increase Metra Plasa’s authorized capital from Rp50 million to Rp60 billion consisting of
6,000,000 shares with nominal value of Rp10,000 (full amount) per share;
to increase its issued and fully paid capital from Rp12.5 million owned 100% by Metra to
Rp15.25 billion by issuing 1,523,750 additional shares with nominal value of Rp10,000
(full amount) per share;
from the issued new shares, 913,750 shares with total nominal value of Rp9 billion were
subscribed by Metra while 610,000 shares with total nominal value of Rp6 billion were
subscribed by eBay International AG at a premium totaling Rp78 billion. Metra’s
ownership was diluted to 60% with the remaining 40% owned by eBay International AG.

On September 21, 2012, based on notarial deed No. 11 dated September 21, 2012 of
N.M. Dipo Nusantara Pua Upa, S.H., MKn., which was approved by the MoLHR in its Letter
No. AHU-50211.AH.01.01/2012 dated September 26, 2012, Metra established a company
with Pelindo II, a related party of the Company, under the name PT Integrasi Logistik Cipta
Solusi (“ILCS”) with Metra obtaining 49% ownership. ILCS is engaged in providing E-trade
logistic services and other related services.

On January 8, 2013, based on notarial deed No. 02 dated January 8, 2013 of Utiek R.
Abdurachman, S.H., MLI., MKn., which was approved by the MoLHR through its Letter
No. AHU-03276.AH.01.01/2013 dated January 29, 2013, Metra established a subsidiary,
PT Metra Media (“MM”), and obtained 99.83% ownership. MM is engaged in providing trade,
construction, advertising and other services.

On January 8, 2013, based on notarial deed No. 03 dated January 8, 2013 of Utiek R.
Abdurachman, SH., MLI., MKn., which was approved by the MoLHR through its Letter
No. AHU-03261.AH.01.01/2013 dated January 29, 2013, Metra established a subsidiary,
PT Metra TV (“Metra TV”), and obtained 99.83% ownership. Metra TV is engaged in providing
subscription-broadcasting services.

On January 22, 2013, based on notarial deed No. 28 dated January 22, 2013 of N.M. Dipo
Nusantara Pua Upa, S.H., MKn., which was approved by the MoLHR through its Letter
No. AHU-03084.AH.01.01/2013 dated January 28, 2013; Metra established a subsidiary,
PT Metra Digital Media (“MDM”), and obtained 99.83% ownership. MDM is engaged in
providing telecommunication information and other services.

16

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

1. GENERAL (continued)

d. Subsidiaries (continued)

(a) Metra (continued)

On March 25, 2013, based on notarial deed No. 38 dated March 25, 2013 of N.M. Dipo
Nusantara Pua Upa, S.H., MKn., which was approved by the MoLHR in its Letter
No. AHU-20566.AH.01.01/2013 dated April 17, 2013, Metra established PT Satelit Multimedia
is engaged in commerce and
Indonesia (“SMI”) and obtained 99.99% ownership. SMI
providing network services, telecommunication, satellite, and multimedia devices.

On August 16, 2013, based on notarial deed No. 5 dated August 16, 2013 of
N.M. Dipo Nusantara Pua Upa, S.H., MKn. which was approved by the MoLHR in its Letter
No. AHU-0081886.AH.01.09/2013 dated August 30, 2013, Metra changed the ownership of
PT Pojok Celebes Mandiri (“Pointer”) after the signing of Sales and Purchase of Shares
Agreement dated June 12, 2013 regarding the purchase of Pointer’s shares of 2,550 shares
equivalent to Rp255 million or 51% ownership.

(b) TII

Based on the Circular Resolution of Stockholders of TII dated September 11, 2012, as
covered by notarial deed No. 04 dated October 4, 2012 of Siti Safarijah, S.H., TII’s
stockholders agreed to establish a subsidiary in Timor Leste under the name Telekomunikasi
Indonesia International (“TL”) S.A. to engage in providing telecommunication services.

On January 9, 2013, based on the Circular Resolution of the Stockholders of TII dated
January 9, 2013, as covered by notarial deed No. 04 dated February 6, 2013 of Siti Safarijah,
S.H., TII’s stockholders agreed to establish a subsidiary, Telekomunikasi
Indonesia
Internasional Australia Pty. Ltd. (“Telkom Australia”). Telkom Australia is engaged in providing
telecommunication services and IT-based services.

Indonesia International (Hong Kong) Ltd.
On May 13, 2013, TII
established a subsidiary in Macau under the name Telkom Macau Ltd, (“Telkom Macau”).
Telkom Macau is engaged in providing telecommunication services.

through Telekomunikasi

Indonesia International (Hong Kong) Ltd.
On June 3, 2013, TII
established a subsidiary in Taiwan under the name Telkom Macau Ltd, (“Telkom Taiwan”).
Telkom Taiwan is engaged in providing telecommunication services.

through Telekomunikasi

On December 11, 2013, TII established a subsidiary in the United States of America,
Telekomunikasi Indonesia International (USA), Inc. Ltd. (“Telkom USA”). Telkom USA will be
engaged in providing telecommunication services. For the year ended December 31, 2013,
Telkom USA had no financial and operational activities yet.

(c) GSD

Based on notarial deed No.71 dated December 27, 2011 of Kartono, S.H. which was
approved by the MoLHR through its Decision Letter No. AHU-05281.AH.01.01/2012 dated
February 1, 2012, GSD established a subsidiary under the name PT Telkom Landmark Tower
the Company, with GSD
(“TLT”), with Yayasan Kesehatan (“Yakes”), a related party of
obtaining 55% ownership. TLT is engaged in property development and management.

Based on notarial deed No.48 dated February 7, 2012 of Sri Ahyani, S.H. which was
approved by the MoLHR in its Letter No. AHU-22272.AH.01.01/2012 dated April 27, 2012,
GSD established a subsidiary under the name PT Graha Yasa Selaras (“GYS”), with Yakes, a
related party of the Company, with GSD obtaining 51% ownership. GYS is engaged in the
tourism business.

17

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

1. GENERAL (continued)

d. Subsidiaries (continued)

(d) Telkom Akses

On November 26, 2012, based on notarial deed No. 20 dated November 26, 2012 of Siti
Safarijah, S.H. which was approved by
the MoLHR in its Letter No. AHU-
60691.AH.01.01/2012 dated November 28, 2012, the Company established a wholly owned
subsidiary, PT Telkom Akses (“Telkom Akses”). Telkom Akses is engaged in providing
construction service and trade in the field of telecommunication.

(e) Sigma

On June 29, 2012, based on notarial deed No. 3 dated August 13, 2012 of Utiek R.
Abdurachman, S.H., MLI, MKn., Sigma entered into a Sales Purchase Agreement to purchase
150,000 shares of PT Sigma Solusi Integrasi (“SSI”) or the equivalent of 30% of SSI’s total
ownership, with a transaction value of Rp26 billion from Marina Budiman, a non-controlling
interest. On July 19, 2012, Sigma settled the transaction.The difference between the
acquisition cost and the carrying amount of the interest acquired amounting to Rp22 billion is
recorded as part of “Difference due to acquisition of non-controlling interests in subsidiaries”
which is presented under the equity section of the consolidated statement of financial position.

On August 15, 2012, based on notarial deed dated August 15, 2012 of Ny. Bomantari
Julianto, S.H., Sigma entered into a Conditional Sales Purchase Agreement with
PT Bina Data Mandiri (“BDM”) to purchase a Data Center Business, with a transaction value
of Rp230 billion, from BDM. Based on the closing agreement dated November 30, 2012, the
identifiable assets arising from the acquisition comprised of land, buildings, machine and
equipment with total
fair value amounting to Rp150 billion and intangible assets which
included customer contracts and backlog with fair value amounting to Rp3 billion. The
acquisition resulted in a goodwill amounting to Rp77 billion.

On September 17, 2012, based on notarial deed No. 10 dated September 17, 2012 of Utiek
R. Abdurachman, SH., MLI., MKn., Sigma’s stockholders agreed to liquidated its subsidiary,
PT Sigma Karya Sempurna (“SKS”), effective from September 17, 2012. The liquidation
constituted a process of internal restructuring of Sigma Group’s business. As of the issuance
date of the consolidated financial statements, the liquidation process has been carried out to
the extent of sales of assets and liabilities settlement.

On January 17, 2013, Sigma signed a shares sale and transfer and loan assignment
agreement with Landes kredit bank Baden-Wuttemberg-Forderbank (“L-Bank”), and Step
Stuttgarter Engineering Park Gmbh.
(“STEP”) as stockholders of PT German Center
Indonesia (“GCI”). Based on the agreement, Sigma agreed to buy all the shares of GCI owned
loan at a purchase price of
by L-Bank and STEP and take over L-Bank’s stockholders’
US$17.8 million (equivalent to Rp170 billion). The closing of this transaction was held on April
30, 2013 (Note 3a).

18

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

1. GENERAL (continued)

d. Subsidiaries (continued)

(f)

Infomedia

On October 24, 2012 based on notarial deed No. 15 dated October 24, 2012 of Zulkifli
Harahap, S.H., which was approved by the MoLHR through its Decision Letter No. AHU-
Infomedia established a wholly owned
55715.AH.01.01/2012 dated October 30, 2012,
subsidiary under the name PT Infomedia Solusi Humanika (“ISH”). ISH is engaged in the
services for distribution and supply of labor.

On December 17, 2012, based on notarial deed No. 231 dated December 17, 2012 of M.
Kholid Artha, SH., Infomedia purchased 1,778 and 1,777 shares of Balebat, a subsidiary of
Infomedia, or the equivalent of 15.73% and 15.73%, respectively, of Balebat’s total ownership,
with a transaction value of Rp4.4 billion and Rp4.4 billion, respectively, from Zikra Lukman
and Siti Chadijah, respectively, who are the non-controlling interests. The difference between
the purchase price and the carrying amount of the interests acquired amounting to Rp1 billion
is recorded as part of “Difference due to acquisition of non-controlling interests in subsidiaries”
which is presented under the equity section of
financial
position.

the consolidated statements of

Based on notarial deed No. 04 dated March 7, 2013 of Sjaaf De Carya Siregar, S.H.,
Infomedia’s stockholders agreed to distribute dividend which was returned as the increment of
issued and fully paid capital amounting to Rp44 billion.

Based on notarial deed No. 18 dated July 24, 2013 of Zulkifli Harahap, S.H., Infomedia’s
stockholders approved an increase in its paid-in capital by 88,529,790 shares, amounting to
Rp44 billion.

On November 20, 2013, Infomedia had an agreement on business transfer of its Telephone
Directory Management business to MD Media.

(g) Dayamitra

On April 5, 2013, based on notarial deed No.002 dated April 5, 2013 of Andi Fatma Hasiah,
S.H.,M.Kn., Dayamitra’s stockholders agreed to distribute dividend which was returned as
increment of issued and fully paid capital amounting to Rp31 billion.

e. Authorization for the issuance of the consolidated financial statements

The consolidated financial statements were prepared and approved to be issued by the Board of
Directors on February 28, 2014.

19

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

The consolidated financial statements of
the Company and subsidiaries have been prepared in
accordance with Financial Accounting Standards (“Standar Akuntansi Keuangan” or “SAK”) including
Indonesian Financial Accounting Standards (“Pernyataan Standar Akuntansi Keuangan” or “PSAK”)
and Interpretation of Financial Accounting Standards (“Interpretasi Standar Akuntansi Keuangan” or
“ISAK”) in Indonesia published by Financial Accounting Standard Board of Indonesian Institute of
Accountants and Regulation No. VIII.G.7 of the Capital Market and Financial Institution Supervisory
Agency (“Bapepam-LK”) regarding the Presentation and Disclosures of Financial Statements of
Issuers or Public Companies, enclosed in the decision letter KEP- 347/BL/2012.

a. Basis of preparation of financial statements

The consolidated financial statements, except for the consolidated statements of cash flows, are
prepared on the accrual basis. The measurement basis used is historical cost, except for certain
accounts, which are measured using the basis mentioned in the relevant notes herein.

The consolidated statements of cash flows are prepared using the direct method and present the
changes in cash and cash equivalents from operating, investing and financing activities.

Figures in the consolidated financial statements are presented and rounded to billions of
Indonesian rupiah (“Rp”), unless otherwise stated.

Changes to the statements of financial accounting standards (PSAKs) and interpretations
financial accounting standards (“Interpretasi Standar Akuntansi
of statements of
Keuangan” or “ISAKs”)
On January 1, 2013, the Company and subsidiaries adopted new and revised PSAKs, which were
effective in 2013. Changes to the Company and subsidiaries’ accounting policies have been made
as required in accordance with the transitional provisions in the respective standards and
interpretations.

The adoption of these new/revised standards and interpretations had no material effect to the
consolidated financial statements:
•
•

PSAK 38 (Revised 2012), “Common Control Business Combination”
PSAK 60 (Revised 2010), “Financial Instruments: Disclosures”

Several PSAKs and ISAKs have been issued by the Indonesian Financial Accounting Standards
Board (DSAK) that are considered relevant to the financial reporting of the Company and its
financial statements covering the periods beginning on or
subsidiaries but are effective only for
after either January 1, 2014 or January 1, 2015

Effective beginning on or after January 1, 2014

•

•

ISAK 27, “Transfer of Assets from Customers”, adopted from International Financial Reporting
Interpretations Committee (“IFRIC”) 18
ISAK 28, “Extinguishing Financial Liabilities with Equity Instruments”, adopted from  IFRIC 19 

Effective beginning on or after January 1, 2015

•

•
•
•
•

•
•
•

“Presentation of Financial Statements”, adopted from International

PSAK 1 (2013),
Accounting Standards (IAS) 1 
PSAK 4 (2013), “Separate Financial Statements”, adopted from IAS 4
PSAK 15 (2013), “Investments in Associates and Joint Ventures”, adopted from IAS 28
PSAK 24 (2013), “Employee Benefits”, adopted from IAS 19
PSAK 65,
Reporting Standards (IFRS) 10
PSAK 66, “Joint Arrangements”, adopted from IFRS 11 
PSAK 67, “Disclosure of Interest in Other Entities”, adopted from IFRS 12
PSAK 68, “Fair Value Measurement”, adopted from IFRS 13

“Consolidated Financial Statements”, adopted from International Financial

The Company is currently evaluating and has not yet determined the effects of these accounting
standards and intrepretations on the consolidated financial statements.

20

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)

b. Principles of consolidation

The consolidated financial statements include the assets and liabilities of the Company and
subsidiaries in which the Company, directly or indirectly has ownership of more than half of the
voting power and has the ability to govern the financial and operating policies of the entity unless,
in exceptional circumstances,
it can be clearly demonstrated that such ownership does not
constitute control, or the Company has the ability to control the entity, even though the ownership
is less than or equal to half of the voting power. Subsidiaries are consolidated from the date on
which effective control is obtained and are no longer consolidated from the date control ceases.

the profit and loss and net assets of
the
Non-controlling interest represents the portion of
subsidiaries not attributable, directly or indirectly,
to the Company. Profit or loss and each
component of other comprehensive income are attributed to the owners of the Company and to
the non-controlling interests proportionally in accordance with their ownership in the subsidiaries.
Non-controlling interests are presented under the equity section of the consolidated statement of
financial position, separately from the owners of
In the consolidated
statement of compherensive income, total profit or loss and total comprehensive income that can
be attributed to the owners of the Company and to the non-controlling interests are presented
separately, and not presented as income or expense.

the Company’s equity.

Intercompany balances and transactions have been eliminated in the consolidated financial
statements.

c. Transactions with related parties

The Company and subsidiaries have transactions with related parties. The definition of related
parties used is in accordance with the Bapepam-LK’s Regulation No. VIII.G.7 regarding the
Presentations and Disclosures of Financial Statements of Issuers or Public companies, enclosed
in the decision letter No. KEP-347/BL/2012.The party which is considered as a related party is a
person or entity that is related to the entity that is preparing its financial statements.

Under the Regulation of Bapepam-LK No.VIII.G.7 regarding the Presentations and Disclosures of
Financial Statements of Issuers or Public companies, enclosed in the decision letter No.KEP-
347/BL/2012, a government-related entity is an entity that
jointly controlled or
significantly influenced by a government. Government in this context is the Minister of Finance or
the Local Government, as the shareholder of the entity. Formerly, the Company and subsidiaries
in its disclosure applied the definition of related party used based on PSAK 7 “Related Party”.

is controlled,

Key management personnel are identified as the persons having authority and responsibility for
planning, directing and controlling the activities of the entity, directly or indirectly, including any
director (whether executive or otherwise) of the Company and subsidiaries. The related-party
status extends to the key management of the subsidiaries to the extent they direct the operations
of subsidiaries with minimal involvement from the Company’s management.

d. Business combinations

Business combination is accounted for using the acquisition method. The consideration
transferred is measured at fair value, which is the aggregate of the fair value of the assets
transferred, liabilities incurred or assumed and the equity instruments issued in exchange for
the acquiree. Acquisition-related costs are expensed as incurred. The acquiree’s
control of
identifiable assets and liabilities are recognized at their fair values at the acquisition date.

Goodwill arising on acquisition is recognized as an asset and measured at cost representing the
excess of the aggregate of the consideration transferred and the amount of any non-controlling
interests in the acquiree’s net identifiable assets acquired and liabilities assumed. For each
business combination, non-controlling interest is measured at fair value or at the proportionate
share of the acquiree’s identifiable net assets. The choice of measurement basis is made on a
transaction-by-transaction basis.

21

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)

d. Business combinations (continued)

The excess of the fair value of identifiable assets acquired and the liabilities assumed at the date
of acquisition over the aggregate fair value of consideration transferred and non-controlling
interest in the acquiree at the acquisition date is a bargain purchase and recognized as gain in
profit or loss  at the acquisition date. Such gain is attributed to the acquirer.

When the determination of consideration from a business combination includes contingent
consideration, it is measured at its fair value on acquisition date. Contingent consideration is
classified either as equity or a financial
liability are
subsequently remeasured to fair value with changes in fair value recognized in profit or loss when
adjustments are recorded outside the measurement period. Changes in the fair value of the
contingent consideration that qualify as measurement-period adjustments are adjusted
retrospectively, with corresponding adjustments made against goodwill. Measurement-period
information obtained during the
adjustments are adjustments that arise from additional
measurement period, which cannot exceed one year from the acquisition date, about facts and
circumstances that existed at the acquisition date.

liability. Amounts classified as a financial

In case of loss of control over a subsidiary, the Company:
•

derecognizes the assets (including goodwill) and liabilities of the subsidiary at the carrying
amounts when its loses of control;
derecognizes the carrying amounts of any non-controling interests of its former subsidiary on
the date when it loses control;
recognizes the fair value of the consideration received (if any) from the transaction, events, or
condition that caused the loss of control;
recognizes the fair value of any investment retained in the subsidiary at fair value on the date
of loss of control;
recognizes any surplus or deficit in profit or loss that is attributable to the Company.

•

•

•

•

In a business combination achieved in stages, the acquirer remeasures its previously held equity
interest in the acquiree at its acquisition-date fair value and recognizes the resulting gain or loss, if
any, in profit or loss.

Based on PSAK 38 (Revised 2012), “Common Control Business Combination”, the transfer of
assets, liabilities, shares or other ownership instruments among the companies under common
control would not result in a gain or loss. Since the restructuring transaction between entities
under common control does not result in a change of the economic substance of the ownership of
assets, liabilities, shares or other instruments of ownership, which are exchanged, assets or
liabilities transferred are recorded at book value using the pooling-of-interests method. In applying
the pooling-of-interests method, the components of the financial statements for the period during
which the restructuring occurred must be presented in such a manner as if the restructuring has
occurred since the beginning of the earliest period presented. The excess of consideration paid or
received over the carrying value of interest acquired, net of income tax, is directly recognized to
equity and presented as “Additional Paid-in Capital” under the equity section of the consolidated
statement of financial position.

At the initial application of PSAK 38 (Revised 2012), all balances of the Difference In Value of
Restructuring Transactions of Entities under Common Control was reclassified to “Additional Paid-
in Capital” in the consolidated statement of financial position.

22

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)

e. Cash and cash equivalents

Cash and cash equivalents comprises cash on hand and in banks and all unrestricted time
deposits with an original maturity of three months or less at the time of placement.

Time deposits with maturities of more than three months but not more than one year are
presented as other current financial assets.

f.

Investments in associated companies

Investments in companies where the Company and subsidiaries have 20% to 50% of the voting
rights, and through which the Company and subsidiaries exert significant
influence, but not
control, over the financial and operating policies are accounted for using the equity method. Under
this method, the Company and subsidiaries recognize their proportionate share in the income or
loss of the associated companies from the date that significant influence commences until the date
that significant influence ceases. When the Company and subsidiaries’ share of loss exceeds the
carrying amount of the investments in associated companies, the carrying amount is reduced to nil
and recognition of further losses is discontinued except to the extent that the Company and
subsidiaries have incurred legal or constructive obligations or made payments on behalf of the
associated companies.

Investment in a joint venture is accounted for using the equity method whereby the participation in
a joint venture is initially recorded at cost and subsequently adjusted for changes that occur after
the acquisition in the share of the venturer of the joint venture’s net assets.

The Company and subsidiaries determine at each reporting date whether there is any objective
evidence that the investments in the associated companies are impaired. If there is, the Company
and subsidiaries calculate and recognize the amount of impairment as the difference between the
recoverable amount of the investments in associated companies and their carrying value.

These assets are included in long-term investment in the consolidated statement of financial
position.

The functional currency of PT Pasifik Satelit Nusantara (“PSN”) and PT Citra Sari Makmur
(“CSM”) is the United States dollar (“U.S. dollars”) and the functional currency of Scicom (MSC)
Berhad (“Scicom”) and Telin Malaysia is the Malaysian ringgit (“MYR”). For the purpose of
reporting these investments using the equity method, the assets and liabilities of these companies
as of the statement of financial position date are translated into Indonesian rupiah using the rate of
exchange prevailing at that date, while revenues and expenses are translated into Indonesian
rupiah at the average rates of exchange for the year. The resulting translation adjustments are
reported as part of translation adjustment in the equity section of the consolidated statement of
financial position.

g. Trade and other receivables

Trade and other receivables are recognized initially at fair value and subsequently measured at
amortized cost, less provision for impairment. This provision for impairment is made based on
management’s evaluation of the collectibility of outstanding amounts. Receivables are written off
in the year during which they are determined to be uncollectible.

h.

Inventories

Inventories consist of components, which are subsequently expensed or transferred to property
and equipment upon use. Components represent telephone terminals, cables, and other spare
parts. Inventories also include Subscriber Identification Module (“SIM”) cards, Removable User
Identity Module (“RUIM”) cards, handsets, set top box, wireless broadband modems, and blank
prepaid vouchers, which are expensed upon sale.

23

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)

h.

Inventories (continued)

The costs of inventories comprise of the purchase price, import duties, other taxes, transport,
handling, and other costs directly attributable to their acquisition. Inventories are recognized at the
lower of cost and net realizable value. Net realizable value is the estimate of selling price less the
costs to sell.

Cost is determined using the weighted average method for components, SIM cards, RUIM cards,
handsets, set top box, wireless broadband modem, and blank prepaid voucher.

The amounts of any write-down of inventories below cost to net realizable value and all losses of
inventories are recognized as expense in the period in which the write-down or loss occurs. The
amount of any reversal of any write-down of inventories, arising from an increase in net realizable
value, is recognized as a reduction in the amount of general and administrative expenses in the
year in which the reversal occurs.

Provision for obsolescence is primarily based on the estimated forecast of future usage of these
items.

i. Prepaid expenses

Prepaid expenses are amortized over their future beneficial periods using the straight-line method.

j. Assets held for sale

Assets (or disposal groups) are classified as held for sale when their carrying amount is to be
recovered principally through a sale transaction rather than through continuing use and a sale is
considered highly probable. They are stated at the lower of carrying amount and fair value less
costs to sell.

Assets that meet the criteria to be classified as held for sale are reclassified from property and
equipment and depreciation on such assets is ceased.

k.

Intangible assets

Intangible assets consist of goodwill arising from business acquisitions, license and software.
Intangible assets are recognized if it is probable that the expected future economic benefits that
are attributable to each asset will flow to the Company or subsidiaries, and the cost of the asset
can be reliably measured.

if any.
Intangible assets are stated at cost
Intangible assets are amortized over their useful lives. The Company and subsidiaries estimate
the recoverable value of their intangible assets. When the carrying amount of an asset exceeds its
estimated recoverable amount, the asset is written down to its estimated recoverable amount.

less accumulated amortization and impairment,

Intangible assets are amortized using the straight-line method, based on the estimated useful lives
of the assets as follows:

Software
License
Other intangible assets

Years
3-20
3-20
1-30

Intangible assets are derecognized when no further economic benefits are expected, either from
further use or from disposal. The difference between the carrying amount and the net proceeds
received from disposal is recognized in the consolidated statement of comprehensive income.

24

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)

l. Property and equipment - direct acquisitions

Property and equipment directly acquired are stated at cost less accumulated depreciation and
impairment losses.

The cost of an item of property and equipment includes: (a) purchase price, (b) any costs directly
attributable to bringing the asset to its location and condition and (c) the initial estimate of the
costs of dismantling and removing the item and restoring the site on which it is located. Each part
of an item of property and equipment with a cost that is significant in relation to the total cost of the
item is depreciated separately.

Property and equipment, except land rights, are depreciated using the straight-line method based
on the estimated useful lives of the assets as follows:

Buildings
Leasehold improvements
Switching equipment
Telegraph, telex and data communication equipment
Transmission installation and equipment
Satellite, earth station and equipment
Cable network
Power supply
Data processing equipment
Other telecommunications peripherals
Office equipment
Vehicles
Asset Customer Premise Equipment (“CPE”)
Other equipment

Years
15-40
2-15
3-15
5-15
3-25
3-20
5-25
3-20
3-20
5
2-5
4-8
10
2-5

The depreciation method, useful life and residual value of an asset are reviewed at least at each
financial year-end and adjusted, if appropriate. The residual value of an asset is the estimated
amount that the Company and subsidiaries would currently obtain from disposal of the asset, after
deducting the estimated costs of disposal, if the asset were already of the age and in the condition
expected at the end of its useful life.

The Company and subsidiaries periodically evaluate their property and equipment for impairment,
whenever events and circumstances indicate that the carrying amount of the assets may not be
recoverable. When the carrying amount of an asset exceeds its estimated recoverable amount,
the asset is written down to its estimated recoverable amount, which is determined based on the
higher of its fair value less cost to sell or value-in-use.

Property and equipment acquired in exchange for a non-monetary asset or for a combination of
monetary and non-monetary assets are measured at fair value unless (i) the exchange transaction
lacks commercial substance; or (ii) the fair value of neither the asset received nor the asset given
up is reliably measurable.

Major spare parts and standby equipment that are expected to be used for more than 12 months
are recorded as part of property and equipment.

When assets are retired or otherwise disposed of,
their cost and the related accumulated
depreciation are derecognized from the consolidated statements of financial position, and the
resulting gains or losses on the disposal or sale of the property and equipment are recognized in
the consolidated statement of comprehensive income.

25

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)

l. Property and equipment - direct acquisitions (continued)

Certain computer hardware can not be used without the availability of certain computer software.
In such circumstance, the computer software is recorded as part of the computer hardware. If the
computer software is independent from its computer hardware, it is recorded as part of intangible
assets.

The cost of maintenance and repairs is charged to the consolidated statements of comprehensive
income as incurred. Significant renewals and betterments are capitalized.

Property under construction is stated at cost until construction is completed, at which time it is
reclassified to the specific property and equipment account
to which it relates. During the
construction period until the property is ready for its intended use or sale, borrowing costs, which
include interest expense and foreign currency exchange differences incurred on loans obtained to
finance the construction of the asset, as long as it meets the definition of a qualifying asset, are
capitalized in proportion to the average amount of accumulated expenditures during the period.
Capitalization of borrowing cost ceases when the construction is completed and the asset is ready
for its intended use.

Equipment
depreciated over its estimated useful life using the straight-line method.

temporarily unused is reclassified to equipment not used in operations and

m. Leases

In determining whether an arrangement is, or contains a lease, the Company and subsidiaries
perform an evaluation over the substance of the arrangement. A lease is classified as a finance
lease or operating lease based on the substance, not the form, of the contract. Finance lease is
recognized if the lease transfers substantially all the risks and rewards incidental to the ownership
of the leased asset.

Assets and liabilities under a finance lease are recognized in the consolidated statement of
financial position at amounts equal to the fair value of the leased assets or, if lower, the present
value of the minimum lease payments. Any initial direct costs of the Company and subsidiaries
are added to the amount recognized as assets.

Minimum lease payments are apportioned between the finance charge and the reduction of the
outstanding liability. The finance charge is allocated to each period during the lease term so as to
produce a constant periodic rate of interest on the remaining balance of the liability. Contingent
rents are charged as expenses in the year in which they are incurred.

lives as
Leased assets are depreciated using the same method and based on the useful
estimated for directly acquired property and equipment. However,
there is no reasonable
certainty that the Company and subsidiaries will obtain ownership by the end of the lease term,
the leased assets are fully depreciated over the shorter of the lease term and their economic
useful lives.

if

Lease arrangements that do not meet the above criteria are accounted for as operating leases for
which payments are charged as an expense on the straight-line basis over the lease period.

n. Deferred charges - land rights

The Company and subsidiaries have implemented ISAK 25, “Land Rights”, which was effective
starting on January 1, 2012. Based on ISAK 25, costs incurred to process the initial legal land
rights are recognized as part of the property and equipment and are not amortized. Costs incurred
to process the extension or renewal of legal
land rights are deferred and amortized over the
shorter of the term of the land rights or the economic life of the land.

26

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)

o. Trade payables

Trade payables are obligations to pay for goods or services that have been acquired in the
ordinary course of business from suppliers. Trade payables are classified as current liabilities if
payment is due within one year or less (or in the normal operating cycle of the business, if this
period is longer). If not, they are presented as non-current liabilities.

Trade payables are recognized initially at fair value and subsequently measured at amortized cost
using the effective interest rate method.

p. Borrowings

Borrowings are recognized initially at fair value, net of transaction costs incurred. Borrowings are
subsequently carried at amortized cost; any difference between the proceeds (net of transaction
costs) and the redemption value is recognized in the consolidated statement of comprehensive
income over the period of the borrowings using the effective interest method.

Fees paid on obtaining loan facilities are recognized as transaction costs of the loan to the extent
that it is probable that some or all of the facilities will be drawn down. In this case, the fee is
deferred until the drawdown occurs. To the extent there is no evidence that it is probable that
some or all of the facilities will be drawn down, the fee is capitalized as a pre-payment for liquidity
services and amortized over the period of the facilities to which it relates.

q. Foreign currency translations

The functional currency and the recording currency of the Company and subsidiaries are both the
Indonesian rupiah, except for the functional currency of Telekomunikasi Indonesia International
Pte. Ltd., Hong Kong, Telekomunikasi
Indonesia International Pte., Singapore, and
Indonesia International S.A., Timor Leste whose accounting records are
Telekomunikasi
maintained in U.S. dollars. Transactions in foreign currencies are translated into Indonesian rupiah
at the rates of exchange prevailing at transaction date. At the consolidated statement of financial
position date, monetary assets and liabilities denominated in foreign currencies are translated into
Indonesian rupiah based on the buy and sell
the
consolidated statement of financial position date, as follows:

rates quoted by Reuters prevailing at

2013

2012

Buy

Sell

Buy

Sell

United States dollar (“US$”) 1
Euro 1
Yen 1

12,160
16,744
115.67

12,180
16,774
115.87

9,630
12,721
111.65

9,645
12,743
111.84

The resulting foreign exchange gains or losses, realized and unrealized, are credited or charged
to the consolidated statement of comprehensive income of the current year, except for foreign
exchange differences incurred on borrowings during the construction of qualifying assets which
are capitalized to the extent that the borrowings can be attributed to the construction of those
qualifying assets (Note 2l).

27

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)

r. Revenue and expense recognition

i.

Fixed line telephone revenues

Revenues from fixed line installations,
including incremental costs, are deferred and
recognized as revenue and costs over the expected term of the customer relationships. Based
on reviews of historical
the Company determined the
expected term of the customer relationships in 2013 and 2012 to be 18 years and 10 years,
respectively. Revenues from usage charges are recognized as customers incur the charges.
Monthly subscription charges are recognized as revenues when incurred by subscribers.

information and customer trends,

ii. Cellular and fixed wireless telephone revenues

Revenues from postpaid service, which consist of usage and monthly charges, are recognized
as follows:

•

Airtime and charges for value added services are recognized based on usage by
subscribers.

• Monthly subscription charges are recognized as revenues when incurred by subscribers.

Revenues from prepaid card subscribers, which consist of
the sale of starter packs
(also known as SIM cards in the case of cellular and RUIM in the case of fixed wireless
telephone and start-up load vouchers) and pulse reload vouchers, are recognized as follows:

•

•

Sales of SIM and RUIM cards are recognized as revenue upon delivery of the starter
packs to distributors, dealers or directly to customers.

Sales of pulse reload vouchers (either bundled in starter packs or sold as separate items)
are recognized initially as unearned income and recognized proportionately as usage
revenue based on duration and total of successful calls made and the value added
services used by the subscribers or the expiration of the unused stored value of the
voucher.

• Unutilized promotional credits are netted against unearned income.

iii.

Interconnection revenues

The revenues from network interconnection with other domestic and international
telecommunications carriers are recognized monthly on the basis of the actual recorded traffic
for the month. Interconnection revenues consist of revenues derived from other operators’
subscriber calls to the Company and subsidiaries’ subscribers (incoming) and calls between
subscribers of other operators through the Company and subsidiaries’ network (transit).

iv. Data, internet and information technology service revenues

Revenues from data communication and internet are recognized based on service activity and
performance which are measured by the duration of internet usage or based on the fixed
amount of charges depending on the arrangements with customers.

Revenues from sales, installation and implementation of computer software and hardware,
computer data network installation service and installation are recognized when the goods are
delivered to customers or the installation takes place.

Revenue from computer software development service is recognized using the percentage-of-
completion method.

28

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)

r. Revenue and expense recognition (continued)

v. Revenues from network

Revenues from network consist of revenues from leased lines and satellite transponder
leases which are recognized over the period in which the services are rendered.

vi. Other telecommunications service revenues

Revenues from other telecommunications services consist of Revenue-Sharing Arrangements
(“RSA”) and sales of other telecommunication services or goods.

leases where the property and
The RSA are recorded in a manner similar to capital
equipment and obligation under RSA are reflected in the consolidated statement of financial
position. All revenues generated from the RSA are recorded as a component of revenues,
while a portion of the investors’ share of the revenues from the RSA is recorded as finance
costs with the balance treated as a reduction of the obligation under RSA.

Universal Service Obligation (“USO”) compensation from construction activities to design,
build and finance assets for the grantor is recognized on the stage of completion basis.
Revenues from operating and maintenance activities in respect of
the assets under the
concession are recognized when the services are rendered.

In concession contract under USO, the Company and subsidiaries have contractual rights to
receive considerations from the grantor. The Company and subsidiaries recognize a financial
asset in their consolidated statement of financial position, in consideration for the services
they provide (designing, building, operation or maintenance of assets under concession).
Such financial assets are recognized in the consolidated statement of financial position as
Accounts Receivable, for the amount of fair value of the infrastructure on initial recognition
and subsequently at amortized cost. The receivable is settled by means of the grantor’s
payments received. The financial income calculated on the basis of the effective interest rate
is recognized as finance income.

Revenues from sales of other telecommunication services or goods are recognized upon
completion of services and or delivery of goods to customers.

vii. Multiple-element arrangements

Where two or more revenue-generating activities or deliverables are sold under a single
arrangement, each deliverable that is considered to be a separate unit of accounting is
accounted for separately. The total revenue is allocated to each separately identifiable
component based on the relative fair value of each component and the appropriate revenue
recognition criteria are applied to each component as described above.

viii. Agency relationship

Revenues from an agency relationship are recorded based on the gross amount billed to the
customers when the Company and subsidiaries act as principal
in the sale of goods and
services. Revenues are recorded based on the net amount retained (the amount paid by the
the Company and
customer less amount paid to the suppliers) because in substance,
subsidiaries act as agents and earned commission from the suppliers of the goods and
services sold.

29

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)

r. Revenue and expense recognition (continued)

ix. Customer loyalty programme

The Company and subsidiaries operate a loyalty point programme, which allows customers to
accumulate points for every certain multiple of the usage of telecommunication services. The
points can then be redeemed in the future for free or discounted products, provided other
qualifying conditions are achieved.

Consideration received is allocated between the telecommunication services and the points
issued, with the consideration allocated to the points equal to their fair value. Fair value of the
points is determined based on historical information about redemption rate of award points,
Fair value of the points issued is deferred and recognized as revenue when the points are
redeemed or expired.

x. Service concession arrangements

The Company and subsidiaries have implemented ISAK 16,” Service Concession
Arrangements”, which is effective starting on January 1, 2012. Based on ISAK 16, revenues
relating to construction or upgrade services under a service concession arrangement are
recognized based on the stage of completion of the work performed. Operation or service
revenue is recognized in the period in which the service is provided. When more than one
service is provided in the service concession arrangements, the consideration received is
allocated by reference to the relative value of the services.

Further, the developed infrastructure assets under these arrangements are not recognized as
property and equipment of the operator, because the contractual arrangements do not convey
the right to control the use of the public services infrastructure assets to the operator.

xi. Expenses

Expenses are recognized as they are incurred.

s. Employee benefits

i. Short-term employee benefits

All short-term employee benefits which consist of salaries and related benefits, vacation pay,
incentives and other short-term benefits are recognized as expense on undiscounted basis
when employees have rendered service to the Company and subsidiaries.

ii. Pension and post-retirement health care benefit plans

the present value of estimated future benefits that

The net obligations in respect of the defined pension benefit and post-retirement health care
benefit plans are calculated at
the
employees have earned in return for their service in the current and prior periods, less the fair
value of plan assets and as adjusted for unrecognized actuarial gains or losses and
unrecognized past service cost. The calculation is performed by an independent actuary using
the defined benefit obligation is
the projected unit credit method. The present value of
rates of
determined by discounting the estimated future cash outflows using interest
government bonds that are denominated in the currencies in which the benefits will be paid
and that have terms to maturity approximating the terms of the related retirement benefit
obligation. Government bonds are used as there is no deep market for high quality corporate
bonds.

30

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)

s. Employee benefits (continued)

ii. Pension and post-retirement health care benefit plans (continued)

Plan assets are assets that are held by the pension and post-retirement health care benefit
plans. These assets are measured at fair value at the end of the reporting period, which is
based on the securities’ quoted market price information. The amount of prepaid pension
costs that can be recognized is limited to the total of any unrecognized past service costs,
losses and the present value of economic benefits available in the
unrecognized actuarial
form of refunds from the plan or reductions in future contributions to the plan.

Actuarial gains or losses arising from experience adjustments and changes in actuarial
assumptions, when exceeding the greater of 10% of the present value of defined benefit
obligation or 10% of the fair value of plan assets, are charged or credited to the consolidated
statements of comprehensive income over the average remaining service lives of the relevant
employees. Prior service cost is recognized immediately if vested or amortized over the
vesting period.

For defined contribution plans, the regular contributions constitute net periodic costs for the
period in which they are due and as such are included in staff costs when they become
payable.

iii. Long Service Awards (“LSA”) and Long Service Leave (“LSL”)

Employees of Telkomsel are entitled to receive certain cash awards or certain numbers of
days leave benefits based on length of service requirements. LSA are either paid at the time
the time of
the employees reach certain anniversary dates during employment, or at
termination. LSL is either a certain number of days leave benefit or cash, subject to approval
by management, provided to employees who have met the requisite number of years of
service and with a certain minimum age. 

Actuarial gains or losses arising from experience and changes in actuarial assumptions are
charged immediately to the consolidated statements of comprehensive income.

The obligation with respect to LSA and LSL is calculated by an independent actuary using the
projected unit credit method.

iv. Early retirement benefits

Early retirement benefits are accrued at the time the Company makes a commitment to
provide early retirement benefits as a result of an offer made in order to encourage voluntary
redundancy. A commitment to a termination arises when, and only when a detailed formal
plan for the early retirement cannot be withdrawn.

v. Pre-retirement benefits

Employees of the Company are entitled to a benefit during a pre-retirement period in which
they are inactive for 6 months prior to their normal retirement age of 56 years. During the pre-
retirement period, the employees still receive benefits provided to active employees, which
leave, bonus and other
include, but are not limited to regular salary, health care, annual
benefits. Benefits provided to employees who enter pre-retirement period are calculated by an
independent actuary using the projected unit credit method.

vi. Other post-retirement benefits

Employees are entitled to home leave passage benefits and final housing facility benefits to
their retirement age of 56 years. Those benefits are calculated by an independent actuary
using the projected unit credit method.

31

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)

s. Employee benefits (continued)

vii. Share-based payments

The Company operates an equity-settled, share-based compensation plan. The fair value of
the employees’ services rendered which compensated with the Company’s shares is
recognized as an expense in the consolidated statement of comprehensive income and
credited to additional paid-in capital at the grant date.

Gains or losses on curtailment are recognized when there is a commitment to make a material
reduction in the number of employees covered by a plan or when there is an amendment of
defined benefit plan terms such that a material element of future services to be provided by
current employees will no longer qualify for benefits, or will qualify only for reduced benefits.

Gains or losses on settlement are recognized when there is a transaction that eliminates all further
legal or constructive obligations for part or all of the benefits provided under a defined benefit
plan.

t.

Income tax

Current and deferred income taxes are recognized as income or an expense and included in the
consolidated statement of comprehensive income, except to the extent that the tax arises from a
transaction or event which is recognized directly in equity, in which case, the tax is recognized
directly in equity.

Current tax assets and liabilities are measured at the amounts expected to be recovered or paid
using the tax rates and tax laws that have been enacted at each reporting date. Management
periodically evaluates positions taken in tax returns with respect to situations in which applicable
tax regulation is subject to interpretation. Where appropriate, management establishes provisions
based on the amounts expected to be paid to the tax authorities.

The Company and subsidiaries recognize deferred tax assets and liabilities for temporary
differences between the financial and tax bases of assets and liabilities at each reporting date.
The Company and subsidiaries also recognize deferred tax assets resulting from the recognition
of future tax benefits, such as the benefit of tax losses carried forward to the extent their future
realization is probable. Deferred tax assets and liabilities are measured using enacted or
substantively enacted tax rates and tax laws at each reporting date which are expected to apply to
taxable income in the years in which those temporary differences are expected to be recovered or
settled, such as tax rates and tax laws which have been enacted or substantially enacted at each
reporting date.

The carrying amount of deferred tax asset is reviewed at the end of each reporting period and
reduced to the extent that it is no longer probable that sufficient taxable profit will be available to
allow the benefit of part or all of that deferred tax asset to be utilized.

Deferred tax assets and liabilities are offset in the consolidated statement of financial position,
except if these are for different legal entities, in the same manner the current tax assets and
liabilities are presented.

Amendment to tax obligation is recorded when an assessment letter (“Surat Ketetapan Pajak” or
“SKP”) is received or if appealed against, when the results of the appeal are determined. The
additional taxes and penalty imposed through an SKP are recognized as income or expense in
the current year profit or loss, unless objection/appeal is taken. The additional taxes and penalty
imposed through the SKP are deferred as long as they meet the asset recognition criteria.

32

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)

u. Financial instruments

The Company and subsidiaries classify financial instruments into financial assets and financial
liabilities. Financial assets and liabilities are recognized initially at fair value including transaction
costs. These are subsequently measured either at fair value or amortized cost using the effective
interest rate method in accordance with their classification.

i.

Financial assets

The Company and subsidiaries classify their financial assets as (i) financial assets at fair
value through profit or loss, (ii) loans and receivables, (iii) held-to-maturity financial assets or
(iv) available-for-sale financial assets. The classification depends on the purpose for which the
financial assets are acquired. Management determines the classification of financial assets at
initial recognition.

Purchases or sales of financial assets that require delivery of assets within a time frame
established by regulation or convention in the marketplace (regular way trades) are
recognized on the trade date, i.e., the date that the Company and subsidiaries commit to
purchase or sell the assets.

The Company’s financial assets include cash and cash equivalents, other current financial
assets, trade receivables and other receivables, long-term investments, advances and other
non-current financial assets.

a. Financial assets at fair value through profit or loss

Financial assets at fair value through profit or loss are financial assets classified as held
for trading. A financial asset is classified as held for trading if it is acquired principally for
the purpose of selling or repurchasing it in the near term and for which there is evidence
of a recent actual pattern of short-term profit taking. Gains or losses arising from changes
in fair value of
the trading securities are presented as other (expenses)/income in
consolidated statement of comprehensive income in the period in which they arise.
Financial asset measured at fair value through profit loss consists of derivative asset-put
option which is recognized as part of other current financial assets.

b. Loans and receivables

Loans and receivables are non-derivative financial assets with fixed or determinable
payments that are not quoted in an active market. Loans and receivables consist of,
among other things, cash and cash equivalents, trade receivables, other receivables,
other current financial assets and other non-current financial assets.

These are initially recognized at fair value including transaction costs and subsequently
measured at amortized cost, using the effective interest method.

c. Held-to-maturity financial assets

Held-to-maturity investments are non-derivative financial assets with fixed or determinable
payments and fixed maturities that management has the positive intention and ability to
hold to maturity, other than:

a)

b)
c)

those that the Company upon initial recognition designates as assets at fair value
through profit or loss;
those that the Company designates as available for sale; and
those that meet the definition of loans and receivables.

No financial assets were classified as held-to-maturity financial assets as of
December 31, 2013 and 2012.

33

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)

u. Financial instruments (continued)

i.

Financial assets (continued)

d. Available-for-sale financial assets

Available-for-sale investments are non-derivative financial assets that are intended to be
held for indefinite period of time, which may be sold in response to needs for liquidity or
changes in interest rates, exchange rates or that are not classified as loans and
receivables, held-to-maturity investments or financial assets at fair value through profit or
loss. Available-for-sale financial assets consist of bonds and mutual funds which are
recorded as other current financial assets.

Available-for-sale securities are stated at fair value. Unrealized holding gains or losses on
available-for-sale securities are excluded from income of
the current period and are
reported as a separate component in the equity section of the consolidated statements of
financial position until realized. Realized gains or losses from the sale of available-for-sale
securities are recognized in the consolidated statements of comprehensive income, and
are determined on the specific identification basis. A decline in the fair value of any
available-for-sale securities below cost that is deemed to be other than temporary is
charged to the consolidated statement of comprehensive income.

ii. Financial liabilities

The Company and subsidiaries classify their financial liabilities as (i) financial liabilities at fair
value through profit or loss or (ii) financial liabilities measured at amortized cost.

The Company and subsidiaries’ financial liabilities include trade payables and other payables,
loans and other borrowings which consist of short-term bank loans,
accrued expenses,
obligations under capital lease, two step loans, bonds and notes, and bank loans.

a. Financial liabilities at fair value through profit or loss

Financial liabilities at fair value through profit or loss are financial liabilities classified as
held for trading. A financial
is incurred
principally for the purpose of selling or repurchasing them in the near term and for which
there is evidence of a recent actual pattern of short-term profit taking.

liability is classified as held for trading if

it

No financial liabilities were categorized as held for trading as of December 31, 2013 and
2012.

b. Financial liabilities measured at amortized cost

Financial liabilities that are not classified as liabilities at fair value through profit or loss fall
into this category and are measured at amortized cost. Financial liabilities measured at
amortized cost are trade payables, other payables, accrued expenses, loans, bonds and
notes.

iii. Offsetting financial instruments

Financial assets and liabilities are offset and the net amount is reported in the consolidated
the
financial position when there is a legally enforceable right
statement of
recognized amounts and there is an intention to settle on a net basis, or realize the assets
and settle the liabilities simultaneously.

to offset

34

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)

u. Financial instruments (continued)

iv. Fair value of financial instruments

Fair value is the amount for which an asset could be exchanged, or liability settled, in an
arms’ length transaction.

The fair value of financial instruments that are traded in active markets at each reporting date
is determined by reference to quoted market prices, without any deduction for transaction
costs.

For financial instruments not traded in an active market, the fair value is determined using
appropriate valuation techniques. Such techniques may include using recent arm’s length
market
is
substantially the same, a discounted cash flow analysis or other valuation models.

reference to the current

fair value of another

transactions,

instrument

that

An analysis of fair values of financial
measured are provided in Note 44.

v.

Impairment of financial assets

instruments and further details as to how they are

The Company and subsidiaries assess the impairment of financial assets if there is objective
evidence that a loss event has a negative impact on the estimated future cash flows of the
financial asset. Impairment is recognized when the loss event can be reliably estimated.
Losses expected as a result of future events, no matter how likely, are not recognized.

Impairment loss on financial assets carried at cost is measured as the difference between the
asset’s carrying amount and the present value of estimated future cash flows discounted at
the financial asset’s original effective interest
rate. Cash flows relating to short-term
receivables are not discounted if the effect of discounting is immaterial.

When a decline in the fair value of an available-for-sale financial asset has been recognized in
other comprehensive income and there is objective evidence that the asset is impaired, the
cumulative loss that had been recognized in other comprehensive income is recognized in
profit or loss as an impairment loss. The amount of the cumulative loss is the difference
between the acquisition cost (net of any principal repayment and amortization) and current fair
value, less any impairment loss on that financial asset previously recognized.

vi. Derecognition of financial instrument

The Company and subsidiaries derecognize a financial asset when the contractual rights to
the cash flows from the financial asset expire, or when the Company and subsidiaries transfer
substantially all the risks and rewards of ownership of the financial asset.

The Company and subsidiaries derecognize a financial liability when the obligation specified
in the contract is discharged or cancelled or expired.

v. Treasury stock

Reacquired Company shares of stock are accounted for at their reacquisition cost and classified
as “Treasury Stock” and presented as a deduction to equity. The cost of
treasury stock
sold/transferred is accounted for using the weighted average method. The portion of treasury
stock transferred for employees ownership program is accounted for at
its fair value. The
difference between the cost and the proceeds from the sale/transfer value of treasury stock is
credited to “Additional Paid-in Capital”.

35

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)

w. Dividends

Dividend distribution to the Company’s stockholders is recognized as a liability in the Company’s
consolidated financial statements in the year in which the dividend is approved by the Company’s
stockholders. The Company recognizes interim dividend as a liability based on the Board of
Directors’ decision with the approval from the Board of Commissioners.

x. Basic earnings per share and earnings per ADS

Basic earnings per share is computed by dividing profit for the year attributable to owners of the
parent company by the weighted average number of shares outstanding during the year. Income
per ADS is computed by multiplying basic earnings per share by 200, the number of shares
represented by each ADS.

The Company does not have potentially dilutive financial investments.

y. Segment information

The Company and subsidiaries' segment information is presented based upon identified operating
segments. An operating segment is a component of an entity: a) that engages in business
activities from which it may earn revenues and incur expenses (including revenues and expenses
relating to transactions with other components of the same entity); b) whose operating results are
regularly reviewed by the Company and subsidiaries' chief operating decision maker
i.e.,
Directors, to make decisions about resources to be allocated to the segment and assess its
performance, and c) for which discrete financial information is available.

z. Provision

Provision is recognized when the Company and subsidiaries have a present obligation (legal or
constructive) as a result of a past event, it is probable that an outflow of resources embodying
economic benefits will be required to settle the obligation, and a reliable estimate can be made of
the obligation.

aa. Critical accounting estimates and judgements

Estimates and judgements are continually evaluated and are based on historical experience and
other factors, including expectations of future events that are believed to be reasonable under the
circumstances.

The Company and subsidiaries make estimates and assumptions concerning the future. The
resulting accounting estimates will, by definition, seldom equal the related actual results. The
estimates and assumptions that have a significant risk of causing a material adjustment to the
carrying amounts of assets and liabilities within the next financial year are addressed below.

i. Retirement benefits

The present value of the retirement benefit obligations depends on a number of factors that
are determined on an actuarial basis using a number of assumptions. The assumptions used
in determining the net cost (income) for pensions include the discount rate. Any changes in
these assumptions will impact the carrying amount of retirement benefit obligations.

The Company and subsidiaries determine the appropriate discount rate at the end of each
reporting period. This is the interest rate that should be used to determine the present value of
estimated future cash outflows expected to be required to settle the obligations.
In
determining the appropriate discount rate, the Company and subsidiaries consider the interest
rates of government bonds that are denominated in the currency in which the benefits will be
paid and that have terms to maturity approximating the terms of the related retirement benefit
obligations.

36

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)

aa. Critical Accounting Estimates and Judgements (continued)

i. Retirement benefits (continued)

If there is an improvement in the ratings of such government bonds or a decrease in interest
rates as a result of improving economic conditions, there could be a material impact on the
discount rate used in determining the post-employment benefits obligations.

Other key assumptions for retirement benefit obligations are based in part on current market
conditions. Additional information is disclosed in Notes 34, 35 and 36.

ii. Estimating useful lives of property and equipment and intangible assets

The Company and subsidiaries estimate the useful lives of their property and equipment and
intangible assets based on expected asset utilization, considering strategic business plans,
expected future technological developments and market behavior.The estimates of useful
lives of property and equipment are based on the Company and subsidiaries’ collective
assessment of industry practice, internal technical evaluation and experience with similar
assets.

The Company and subsidiaries review estimates of useful lives at least each financial year
end and are updated if expectations differ from previous estimates due to physical wear and
tear, technical or commercial obsolescence and legal or other limitations on the use of the
assets. The amounts and timing of recorded expenses for any year will be affected by
changes in these factors and circumstances. A change in the estimated useful
lives of the
property and equipment is a change in accounting estimates and is applied prospectively in
profit or loss in the period of the change and future periods.

Details of the nature and carrying amount of property and equipment are disclosed in Note 11
and intangible assets in Note 13.

iii. Provision for impairment of receivables

The Company and subsidiaries assess whether there is objective evidence that
trade
receivables have been impaired at the end of each reporting period. Provision for impairment
of receivables is calculated based on a review of the current status of existing receivables and
historical collection experience. Such provision is adjusted periodically to reflect the actual
and anticipated experience. Details of
the nature and carrying amount of provision for
impairment of receivables are disclosed in Note 6.

iv.

Income taxes

Significant judgement is required in determining the provision for income taxes. There are
many transactions and calculations for which the ultimate tax determination is uncertain. The
Company and subsidiaries recognize liabilities for anticipated tax audit
issues based on
estimates of whether additional taxes will be due. Where the final tax outcome of these
matters is different from the amounts that were initially recorded, such differences will impact
the current and deferred income tax assets and liabilities in the year
in which such
determination is made. Details of the nature and carrying amount of income tax are disclosed
in Note 31.

v.

Impairment of non-financial assets

The Company and subsidiaries annually assess whether goodwill
is impaired. Other non-
financial assets are reviewed for impairment whenever events or changes in circumstances
the asset exceeds its recoverable amount. The
indicate that
recoverable amount of an asset or a cash-generating unit (“CGU”) is determined based on the
higher of its fair value less costs to sell and its value in use, calculated on the basis of
management’s assumptions and estimations.

the carrying amount of

37

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (continued)

aa. Critical Accounting Estimates and Judgements (continued)

v.

Impairment of non-financial assets (continued)

In determining value in use, the Company and subsidiaries apply management judgement in
establishing forecasts of future operating performance, as well as the selection of growth rates
and discount rates. These judgements are applied based on our understanding of historical
information and expectations of future performance. Changing the key assumptions, including
the discount rates or the growth rate assumptions in the cash flow projections, could
materially affect the value in use calculations.

For the years ended December 31, 2013 and 2012, the Company recognized Rp596 billion
and Rp247 billion, respectively, of impairment loss on property and equipment pertaining to
the fixed wireless services. A 1% increase in the discount rate used would result in an
increase in impairment loss of approximately Rp703 billion and Rp458 billion in 2013 and
2012, respectively. However, the recoverable amount of the fixed wireless CGU is most
sensitive to whether management will be able to implement its plans, including the cost
it generates positive cash flows and returns to profitability as
efficiency plan, such that
projected.
if
If
management’s initiatives are not performing as expected in the next financial year, analysis
will be required to assess whether there will be further impairment next year (Note 11b).

the fixed wireless CGU continues to decline or

the performance of

vi. Fair value of put option and investment in PT Indonusa Telemedia

In determining the fair value, the Company uses management’s judgment to determine future
projected operational performance, growth rate and discount rate. These considerations are
applied on the basis of management’s understanding of historical information and expectation
of future operational performance. Detail of the nature and recorded amount of Put Option and
investment in Indonusa is disclosed in Notes 3,5 and 10.

3. BUSINESS COMBINATIONS

a. Acquisitions

Acquisition of PT German Center Indonesia

On January 17, 2013, Sigma signed a sales and purchase of shares agreement and transfer of
debt with Landeskreditbank Baden-Wurttemberg-Forderbank (“L-Bank”) and Step Stuttgarter
Engineering Park Gmbh (“STEP”) as the shareholders of PT German Centre Indonesia (“GCI”).
Based on the agreement, on April 30, 2013, Sigma has bought shares owned by L-Bank and
STEP in GCI. Through the acquisition, Sigma enlarged its data center capacity that can be offered
its customers.

Acquisition of Patrakom

On September 25, 2013, based on notarial deed No. 22 of Ashoya Ratam, S.H. ,M.Kn, the
Company entered into a Sales and Purchase Agreement (SPA) with PT ELNUSA Tbk for the
Company’s acquisition of the 40% ownership in PT Patra Telekomunikasi Indonesia (“Patrakom”)
for Rp45.6 billion. This SPA results in the Company’s ownership in Patrakom to increase from
40% to 80% (Note 10).

Subsequently, on November 29, 2013, based on notarial deed No. 54 of Ashoya Ratam, S.H.,
M.Kn., dated November 29, 2013 the Company has signed a SPA with PT Tanjung Mustika Tbk
for the Company’s acquisition of the remaining of 20% ownership in Patrakom for Rp24.8 billion.

38

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

3. BUSINESS COMBINATIONS (continued)

a. Acquisitions (continued)

Acquisition of Patrakom (continued)

Patrakom is a satellite-based closed fixed telecommunications network operator and as provider
of communications solutions and network with a permit as Operator of Micro Earth Stations
Communications Systems (“SKSBM”) in partnership with manufacturers of telecommunications
equipment to serve various companies.Through the acquisition of Patrakom, the Company can
integrate Patrakom’s business activities in accordance with the Company’s business development
plan.

The fair values of the assets acquired and liability transferred at the acquisition dates are as
follows:

GCI

Patrakom

Total

Cash and equivalents
Other current assets
Property and equipment (Note 11)
Current liabilities
Non-current liabilities

Fair value of the identifiable net

assets acquired

Bargain purchase
Fair value of previously held equity interests

Fair value of the consideration transferred

3
18
225
(15)
(16)

215
(42)
-

173

39
122
171
(171)
(45)

116
-
(46)

70

42
140
396
(186)
(61)

331
(42)
(46)

243

fair value of

The excess of
consideration transferred, amounting Rp42 billion, was recorded as other
consolidated statement of comprehensive income of
acquisition amounting to Rp4.3 billion was incurred in the current period.

the
income in the
the current year. Cost related to the

the identifiable net assets acquired over the fair value of

Since the acquisition dates, GCI and Patrakom has generated operating revenue amounting to
Rp23 billion.

The business combination transactions mentioned above complied to the related Bapepam-LK
Regulations.

b. Disposal of Indonusa

On October 8, 2013, the Company sold 80% of its ownership in Indonusa to PT Trans Cospora
and PT Trans Media Corpora for Rp926 billion. Further, on the same date, the Company, Metra
and PT Trans Corpora signed a Shareholders Agreement that establishes mutual relationship
among the shareholders of Indonusa, including the grant of the right to the Company and Metra to
sell their 20% remaining ownership in Indonusa to PT Trans Corpora at any time in 24 months
after the second year of the closing transaction at a certain price (Put Option).

The Company had received the full payment for the sale transaction.

39

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

3. BUSINESS COMBINATION (continued)

b. Disposal of Indonusa (continued)

The Company recognized the gain on sale of Indonusa shares in the consolidated statement of
comprehensive income of the current year as follows:

Fair value of considerations received:

Cash
Put Option

Fair value of interest retained in Indonusa (Note 10)
Carrying amount of assets and liabilities of Indonusa

Gain on sale of shares

4. CASH AND CASH EQUIVALENTS

Cash on hand

Cash in banks

Related parties
Rupiah

PT Bank Mandiri (Persero) Tbk (“Bank Mandiri”)
PT Bank Negara Indonesia (Persero) Tbk (“BNI”)
PT Bank Rakyat Indonesia (Persero) Tbk (“BRI”)
PT Bank Tabungan Negara (Persero) Tbk (“BTN”)
Others

Foreign currencies

Bank Mandiri
BNI
BRI
Others

Sub-total

Third parties

Rupiah

Deutsche Bank AG (“DB”)
Others (each below Rp50 billion)

Foreign currencies

Standard Chartered Bank (“SCB”)
Others (each below Rp50 billion)

Sub-total

Total cash in banks

40

Amount

926
289
182
(14)

1,383

2013

2012

7

7

804
409
70
50
6

913
284
87
13
1

1,339

1,298

458
224
75
0

757

222
20
2
0

244

2,096

1,542

62
163

225

313
102

415

640

62
162

224

112
65

177

401

2,736

1,943

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

4. CASH AND CASH EQUIVALENTS (continued)

Time deposits

Related parties
Rupiah
BRI
BNI
Bank Mandiri
BTN
PT Bank Syariah Mandiri (”BSM”)
Others (each below Rp20 billion)

Foreign currencies

BRI
BNI
Bank Mandiri

Sub-total

Third parties

Rupiah

PT Bank Central Asia Tbk (“BCA”)
PT Bank Mega Tbk (“Bank Mega”)
PT Bank Pembangunan Daerah Jawa Barat

dan Banten Tbk (“BJB”)
PT Bank Muamalat Indonesia Tbk
PT Bank Yudha Bhakti
PT Bank Tabungan Pensiunan Nasional Tbk
PT Bank Internasional Indonesia Tbk (“BII”)
PT Bank CIMB Niaga Tbk (“Bank CIMB Niaga”)
PT Bank Ekonomi Raharja Tbk (“Bank Ekonomi”)
PT Bank Panin Tbk
PT Bank Bukopin Tbk (“Bank Bukopin”)
PT Bank OCBC NISP Tbk (“OCBC NISP”)
Citibank N.A. (“Citibank”)
PT Bank Danamon Indonesia Tbk (“Bank Danamon”)
PT Bank UOB Indonesia (“Bank UOB”)
Others (each below Rp50 billion)

Foreign currencies
OCBC NISP
SCB

Sub-total

Total time deposits

Grand Total

41

2013

2012

2,445
1,975
1,271
375
50
-

6,116

3,260
264
-

3,524

9,640

599
275

245
150
145
136
126
83
73
70
65
-
-
-
-
102

2,069

244
-

244

2,313

11,953

14,696

2,883
1,511
312
401
23
20

5,150

1,966
112
222

2,300

7,450

-
335

170
153
-
167
120
225
-
100
160
400
400
61
60
46

2,397

517
804

1,321

3,718

11,168

13,118

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

4. CASH AND CASH EQUIVALENTS (continued)

Interest rates per annum on time deposits are as follows:

Rupiah
Foreign currencies

2013

2012

1.00% - 11.50%
0.03% - 3.00%

2.25% - 8.50%
0.05% - 3.50%

The related parties in which the Company and subsidiaries place their funds are state-owned banks.
The Company and subsidiaries placed a majority of their cash and cash equivalents in these banks
because they have the most extensive branch networks in Indonesia and are considered to be
financially sound banks, as they are owned by the State.

Refer to Note 37 for details of related party transactions.

5. OTHER CURRENT FINANCIAL ASSETS

2013

2012

Time deposits

Related parties

BRI
Others

Sub-total
Third parties
SCB
CIMB Niaga
OCBC NISP
Others

Sub-total
Total time deposits
Available-for-sale financial assets

Related parties

Government
State-owned enterprises
PT Bahana Securities (“Bahana”)

Sub-total
Third parties

Total available-for-sale financial assets

Derivative asset - Put Option
Others

Total

1,000
19
1,019

1,859
1,800
1,600
10
5,269
6,288

133
74
-

207
65
272

297
15

1,650
-
1,650

1,350
-
1,000
-
2,350
4,000

123
67
48

238
72
310

-
28

6,872

4,338

As of December 31, 2013 and 2012, time deposits denominated in foreign currency amounted to
Rp59 billion and Rp0, respectively.

The time deposits have maturities of more than three months but not more than one year, with interest
rates as follows:

Rupiah
Foreign currency

Refer to Note 37 for details of related party transactions.

42

2013
1.60% - 10.50%
1.00% - 1.10%

2012

6.25% - 6.75%
-

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

6. TRADE RECEIVABLES

Trade receivables arise from services provided to both retail and non-retail customers, with details as
follows:

a. By debtor

(i) Related parties

State-owned enterprises
Indonusa
PT Indosat Tbk (“Indosat”)
CSM
Patrakom*
Others

Total
Provision for impairment of receivables

Net

(ii) Third parties

Individual and business subscribers
Overseas international carriers

Total
Provision for impairment of receivables

Net

2013

2012

877
180
48
45
-
241

1,391
(491)

900

549
-
55
51
56
62

773
(72)

701

2013

2012

7,010
497

7,507
(2,381)

5,126

6,177
320

6,497
(1,975)

4,522

Trade receivables from certain parties are presented net of
the Company and subsidiaries’
liabilities to such parties due to the existence of a legal right of set-off in accordance with the
agreements with those parties.

b. By age

(i) Related parties

Up to 6 months
7 to 12 months
More than 12 months

Total
Provision for impairment of receivables

Net

*In 2013, Patrakom was fully consolidated (Note 3).

43

2013

2012

836
223
332

1,391
(491)

900

442
248
83

773
(72)

701

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

6. TRADE RECEIVABLES (continued)

b. By age (continued)

(ii) Third parties

Up to 3 months
More than 3 months

Total
Provision for impairment of receivables

Net

(iii) Aging of total trade receivables

2013

2012

4,526
2,981

7,507
(2,381)

5,126

3,969
2,528

6,497
(1,975)

4,522

Not past due
Past due up to 3 months
Past due more than 3 to 6 months
Past due more than 6 months

Total

2013

2012

Provision for
impairment
of receivables

Gross

Gross

Provision for
impairment
of receivables

3,618
1,525
703
3,052

8,898

10
401
321
2,140

2,872

3,174
1,250
455
2,391

7,270

140
157
193
1,557

2,047

The Company and subsidiaries have made provision for impairment of trade receivables
based on the collective assessment of historical impairment rates and individual assessment
of their customers’ credit history. The Company and subsidiaries do not apply a distinction
between related party and third party receivables in assessing amounts past due. As of
December 31, 2013 and 2012, the carrying amount of trade receivables of the Company and
subsidiaries considered past due but not
impaired amounted to Rp2,418 billion and
Rp2,189 billion, respectively. Management has concluded that receivables past due but not
impaired, along with trade receivables that are neither past due nor impaired, are due from
customers with good credit history and are expected to be recoverable.

c. By currency

(i) Related parties

Rupiah
U.S. dollar

Total
Provision for impairment of receivables

Net

2013

2012

1,361
30

1,391
(491)

900

686
87

773
(72)

701

44

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

6. TRADE RECEIVABLES (continued)

c. By currency (continued)

(ii) Third parties

Rupiah
U.S. dollar
Euro
Hong Kong dollar
Total
Provision for impairment of receivables
Net

d. Movements in the provision for impairment of receivables

Beginning balance
Provision recognized during the year (Note 29)
Receivables written-off
Acquisition
Disposal (Note 3)
Reclassification
Ending balance

2013

2012

6,699
806
1
1
7,507
(2,381)
5,126

5,770
722
3
2
6,497
(1,975)
4,522

2013

2012

2,047
1,589
(622)
1
(158)
15
2,872

1,732
848
(533)
-
-
-
2,047

The receivables written off are related-party and third-party trade receivables.

Management believes that the provision for impairment of trade receivables is adequate to cover
losses on uncollectible trade receivables.

Certain trade receivables of the subsidiaries amounting to Rp1,700 billion have been pledged as
collateral under lending agreements (Notes 17 and 21).

Refer to Note 37 for details of related party transactions.

7.

INVENTORIES

Components
SIM cards, RUIM cards, set top box, and

blank prepaid vouchers

Others

Total

Provision for obsolescence

Components
SIM cards, RUIM cards, set top box, and

blank prepaid vouchers

Modules

Total

Net

45

2013

2012

272

102
157

531

(21)

(1)
-

(22)

509

183

134
 410

727

(51)

(1)
(96)

(148)

579

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

7.

INVENTORIES (continued)

Movements in the provision for obsolescence are as follows:

Beginning balance
Divestment
Provision (reversal) recognized during the year
Reclassification
Inventories written-off

Ending balance

2013

2012

148
(1)
(29)
(96)
-

22

106
-
67
-
(25)

148

The inventories
recognized as expense and included in operations, maintenance, and
telecommunication service expenses (Note 28) for the years ended December 31, 2013 and 2012
amounted to Rp752 billion and Rp633 billion, respectively.

Management believes that the provision is adequate to cover losses from declines in inventory value
due to obsolescence.

Certain inventories of the Company’s subsidiaries amounting to Rp53 billion have been pledged as
collateral under lending agreements (Notes 17 and 21).

As of December 31, 2013 and 2012, modules and components held by the Company and subsidiaries
have been insured against
theft, and other specific risks with book value amounting to
Rp280 billion and Rp272 billion, respectively. Modules are recorded as part of property and
equipment. Total sum insured as of December 31, 2013 and 2012 amounted to Rp261 billion and
Rp275 billion, respectively.

fire,

Management believes that the insurance coverage is adequate to cover potential losses of certain
inventories which happens to the Company and subsidiaries.

8. ADVANCES AND PREPAID EXPENSES

Frequency license (Notes 41c.i and 41c.ii)
Prepaid rental
Advances
Salaries
Deferred expense
Insurance
Others (each below Rp50 billion)

Total

Refer to Note 37 for details of related party transactions.

2013

2012

2,330
744
297
209
124
84
149

3,937

2,563
666
120
165
45
18
144

3,721

46

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

9. ASSET HELD FOR SALE

This account represents the carrying amount of Telkomsel’s equipment
to be exchanged with
equipment of Nokia Siemens Network Oy (“NSN Oy”) and PT Huawei Tech Investment
(“PT Huawei”). The equipment will be used as part of the settlement for the exchanges of equipment
from these companies.

In 2013, Telkomsel’s equipment with net carrying amount of Rp105 billion is reclassified to asset held
for sale (Note 11c.vi).

Asset held for sale is presented under personal segment (Note 38).

10. LONG-TERM INVESTMENTS

Percentage
of
ownership

Beginning
balance

Addition
(Deduction)

Long-term

2013

Share of
net (loss)
profit of
associated
company

Dividend

Translation
adjustment

Ending
balance

investments
in associated
companies:
Indonusaa
PT Melon Indonesia

(“Melon”)b

ILCSc
Telin Malaysiad
CSMe
PSNf
Patrakomg
Scicomh
Sub-total

Other long-term investments
Total long-term investments

Long-term investments in
associated companies:
Indonusaa
Melonb
ILCSc
Telin Malaysiad
CSMe
PSNf

Total

20.00

51.00
49.00
49.00
25.00
22.38
40.00
29.71

-

42
48
-
20
-
46
98
254
21
275

182

-
-
20
-
-
(46)
(88)
68
-
68

7

(3)
(11)
(6)
(20)
-
2
2
(29)
-
(29 )

-

-
-
-
-
-
(2)
(3)
(5)
-
(5 )

-

-
-
4
-
-
-
(9)
(5)
-
(5)

Assets

Liabilities

Revenue

Loss

2013

655
90
88
37
1,273
817

2,960

669
22
13
1
1,387
2,148

4,240

363
73
4
0
306
462

1,208

189

39
37
18
-
-
-
-
283
21
304

(124)
(6)
(22)
(11)
(181)
(55)

(399)

47

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

10. LONG-TERM INVESTMENTS (continued)

Percentage
of
ownership

Beginning
balance

Additions

2012

Share of
net (loss)
profit of
associated
company

Dividend

Translation
adjustment

Ending
balance

Long-term

investments
in associated
companies:
Scicomh
ILCSc
Patrakomg
PT Melon Indonesia
(“Melon”)b

CSMe
PSNf

Sub-total

Other long-term investments

Total long-term investments

29.71
49.00
40.00

51.00
25.00
22.38

101
-
43

44
26
-

214
21

235

-
49
-

-
-
-

49
-

49

(2)
(1)
5

(2)
(11)
-

(11)
-

(11)

(8)
-
(2)

-
-
-

(10)
-

(10)

2012

7
-
-

-
5
-

12
-

12

98
48
46

42
20
-

254
21

275

Long-term investments in
associated companies:
Scicomh
ILCSc
Patrakomg
Melonb
CSMe
PSNf

Total

Assets

Liabilities

Revenue

Profit (loss)

223
104
218
89
1,168
590

2,392

17
7
102
7
905
1,512

2,550

399
1
226
10
403
292

1,331

40
(3)
12
(4)
(44)
1

2

a

Indonusa had been the Company’s subsidiary until 2013 when the Company disposed 80% of its interest in Indonusa
(Notes 1d and 3).

b Melon is engaged in providing Digital Content Exchange Hub services (“DCEH”). As a result of the existence of substantive
participating rights held by the other venturer over the significant financial and operating policies of Melon, Metra does not
have control over Melon.
ILCS is engaged in providing E-trade logistic services and other related services.

c
d Telin Malaysia is engaged in telecommunication services in Malaysia.
e CSM is engaged in providing Very Small Aperture Terminal (“VSAT”), network application services and consulting services

on telecommunications technology and related facilities.

f PSN is engaged in providing satellite transponder leasing and satellite-based communication services in the Asia-Pacific
Region. The Company’s share in losses of PSN has exceeded the carrying amount of its investment since 2001; accordingly,
the investment value has been reduced to Rp nil. The unrecognized share of losses of PSN for the years ended December
31, 2013 and 2012 are Rp298 billion and Rp206 billion, respectively.

g Patrakom has been engaged in providing satellite communication system services, related services and facilities to

companies in the petroleum industry. Starting in 2013, Patrakom has been consolidated (Notes 1d and 3).

h Scicom is engaged in providing call center services in Malaysia. On September 19, 2013, the Company sold its investment in
Scicom (MSC) Berhad-Malaysia (Scicom), with the proceeds of disposal and the carrying amount of the investment on the
date of disposal amounting to Rp153 billion and Rp88 billion, respectively, resulting in a gain of Rp65 billion.

48

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

11. PROPERTY AND EQUIPMENT

January 1,
2013

Business
acquisition

Divestment

Additions

Deductions

Translations

2013

Reclassifications/ December 31,

At cost:
Directly acquired assets

Land rights
Buildings
Leasehold improvements
Switching equipment
Telegraph, telex and data

977
3,787
783
23,750

communication equipment

19

Transmission installation

and equipment

Satellite, earth station and

equipment
Cable network
Power supply
Data processing equipment
Other telecommunications

peripherals
Office equipment
Vehicles
Other equipment
Property under construction

Assets under finance lease
Transmission installation

and equipment

Data processing equipment
Office equipment
Vehicles
CPE assets
RSA assets

85,289

7,267
27,658
10,434
8,196

280
680
71
111
1,312

2,873
339
15
-
22
459

110
120
-
0

-

-

158
-
3
-

-
5
0
-
-

-
-
-
-
-
-

-
-
-
-

-

-

(110)
(601)
(0)
(1)

-
(11)
(1)
(2)
-

(30)
-
-
-
-
-

13
98
24
428

-

1,777

56
2,084
253
968

230
138
279
0
15,349

3,170
5
-
26
-
-

-
(1)
(27)
(2,896)

-

(2)
220
32
(2,577)

(13)

(1,311)

10,098

(2)
(117)
(71)
(62)

-
(1)
(1)
-
-

(330)
(221)
(8)
(0)
-
-

87
(37)
1,136
129

(10)
(41)
(16)
(5)
(14,690)

-
-
-
-
-
-

1,098
4,224
812
18,705

6

95,853

7,456
28,987
11,755
9,230

500
770
332
104
1,971

5,683
123
7
26
22
459

Total

174,322

396

(756)

24,898

(5,048)

(5,689)

188,123

January 1,
2013

Business
acquisition

Divestment

Additions

Impairment

Deductions

Translations

2013

  Reclassifications/ December 31,

Accumulated depreciation
and impairment losses:

Directly acquired assets

Buildings
Leasehold improvements
Switching equipment
Telegraph, telex and

data communication
equipment

Transmission installation

and equipment

Satellite, earth station and

equipment
Cable network
Power supply
Data processing equipment
Other telecommunications

peripherals
Office equipment
Vehicles
Other equipment

Assets under finance lease
Transmission installation

and equipment

Data processing equipment
Office equipment
Vehicles
CPE asets
RSA assets

Total

Net Book Value

1,739
609
17,105

16

41,210

4,684
17,291
5,982
6,355

259
548
61
102

782
261
7
-
11
253

97,275

77,047

-
-
-

-

-

-
-
-
-

-
-
-
-

-
-
-
-
-
-

-

-
-
-

-

-

(142)
(181)
(0)
(1)

-
(6)
(1)
(1)

(3)
-
-
-
-
-

163
67
1,982

0

7,609

663
1,022
1,171
738

18
72
25
4

896
37
1
1
2
41

-
-
-

-

321

226
49
-
-

-
-
-
-

-
-
-
-
-
-

(0)
(27)
(2,718)

(62)
-
(3,466)

-

(13)

(1,205)

(1,269)

(2)
(106)
(67)
(49)

-
(1)
(1)
-

(330)
(215)
(6)
(0)
-
-

(239)
(317)
(292)
(221)

(10)
(49)
(16)
(5)

0
-
-
-
-
-

1,840
649
12,903

3

46,666

5,190
17,758
6,794
6,822

267
564
68
100

1,345
83
2
1
13
294

(335)

14,512

596

(4,727)

(5,959)

101,362

86,761

49

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

11. PROPERTY AND EQUIPMENT (continued)

At cost:
Directly acquired assets

Land rights
Buildings
Leasehold improvements
Switching equipment
Telegraph, telex and data

communication equipment

Transmission installation

and equipment

Satellite, earth station and

equipment
Cable network
Power supply
Data processing equipment
Other telecommunications

peripherals
Office equipment
Vehicles
Other equipment
Property under construction

Assets under finance lease
Transmission installation

and equipment

Data processing equipment
Office equipment
Vehicles
CPE assets
RSA assets

January 1,
2012

Additions

Deductions

Translations

2012

Reclassifications/ December 31,

842
3,417
650
25,470

20

78,584

7,069
26,392
9,339
8,082

472
727
84
111
1,203

305
344
27
48
22
479

135
98
6
91

-

746

35
1,965
194
323

-
60
6
1
11,024

2,582
6
-
-
-
-

-
(0)
(3)
(1,438)

-

(0)
272
130
(373)

(1)

(1,680)

7,639

-
(244)
(83)
(210)

-
(47)
(4)
-
(43)

(10)
(0)
-
(48)
-
-

163
(455)
984
1

(192)
(60)
(15)
(1)
(10,872)

(4)
(11)
(12)
-
-
(20)

977
3,787
783
23,750

19

85,289

7,267
27,658
10,434
8,196

280
680
71
111
1,312

2,873
339
15
-
22
459

Total

163,687

17,272

(3,810)

(2,827)

174,322

Accumulated depreciation and
impairment losses:
Directly acquired assets

Buildings
Leasehold improvements
Switching equipment
Telegraph, telex and data

communication equipment

Transmission installation

and equipment

Satellite, earth station and

equipment
Cable network
Power supply
Data processing equipment
Other telecommunications

peripherals
Office equipment
Vehicles
Other equipment
Assets under finance lease
Transmission installation

and equipment

Data processing equipment
Office equipment
Vehicles
CPE assets
RSA assets

Total

Net Book Value

January 1,
2012

Additions

Impairment

Deductions

Translations

2012

Reclassifications/ December 31,

1,671
502
17,412

17

35,169

4,135
16,952
4,916
6,189

353
523
74
98

270
217
9
47
9
227

88,790

74,897

130
63
2,065

0

6,894

517
1,057
1,221
1,001

5
61
6
5

514
51
4
1
2
36

-
-
-

-

153

94
-
-
-

-
-
-
-

-
-
-
-
-
-

(0)
(3)
(1,112)

(62)
47
(1,260)

-

(988)

-
(238)
(59)
(165)

-
(14)
(4)
-

(2)
-
-
(48)
-
-

(1)

(18)

(62)
(480)
(96)
(670)

(99)
(22)
(15)
(1)

-
(7)
(6)
-
-
(10)

13,633

247

(2,633)

(2,762)

1,739
609
17,105

16

41,210

4,684
17,291
5,982
6,355

259
548
61
102

782
261
7
-
11
253

97,275

77,047

50

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

11. PROPERTY AND EQUIPMENT (continued)

a. Gain on disposal or sale of property and equipment

Proceeds from sale of property and equipment
Net book value

Gain on disposal or sale

of property and equipment

b. Assets impairment

2013

2012

466
(53)

413

360
(282)

78

(i)

As of December 31, 2013 and 2012, the CGUs that independently generate cash inflows
were fixed wireline, fixed wireless, cellular and others. As of December 31, 2013 and 2012,
there were indications of impairment in the fixed wireless CGU (presented as part of personal
segment), which were mainly due to increased competition in the fixed wireless market that
resulted in lower average tariffs, declining active customers and declining Average Revenue
Per User (“ARPU”). The Company assessed the recoverable value of the assets in the CGU
and determined that assets for the fixed wireless CGU were impaired by Rp596 billion and
Rp247 billion as at December 31, 2013 and 2012, respectively, which are recognized in the
consolidated statement of comprehensive income under “Depreciation and amortization”.
The recoverable amount has been determined based on value-in-use (VIU) calculations.
These calculations used pre-tax cash flow projections approved by management covering a
five-year period and with cash flows beyond the five-year period extrapolated using a
perpetuity growth rate. The cash flow projections reflect management’s expectations of
revenue, Earnings Before Interest, Tax, Depreciation and Amortization (“EBITDA”) growth
and operating cash flows on the basis that the fixed wireless CGU generates positive net
cash flows starting from 2014. Management’s cash flow projection also incorporates
management’s reasonable expectations for developments in macro economic conditions and
market expectations for the Indonesian telecommunications industry. As of December 31,
2013 and 2012, management applied a pre-tax discount
rate of 13.5% and 12.3%,
respectively, derived from the Company’s post-tax weighted average cost of capital and
benchmarked to externally available data. As of December 31, 2013 and 2012, the perpetuity
growth rate used of 0% and 0.5%, respectively, assumes that subscriber numbers and
average revenue per user may continue to decrease after five years.

the performance of

the fixed wireless CGU continues to decline or if management’s
If
initiatives are not performing as expected in the next financial year, analysis will be required
to assess whether there will be further impairment next year.

(ii) Management believes that there is no indication of impairment in the value of other CGUs as

of December 31, 2013 and 2012.

c. Others

(i)

Interest capitalized to property under construction amounted to Rp100 billion and
Rp44 billion for
respectively. The
the years ended December 31, 2013 and 2012,
capitalization rate used to determine the amount of borrowing costs eligible for capitalization
ranges from 9.75% to 13.07% and from 7.72% to 9.75% for the years ended December 31,
2013 and 2012, respectively.

(ii) No foreign exchange loss was capitalized as part of property under construction for the years

ended December 31, 2013 and 2012.

51

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

11. PROPERTY AND EQUIPMENT (continued)

c. Others (continued)

(iii) On August 7, 2012, Telkom-3 Satellite with a total value of Rp1,606 billion was built and
launched, but failed to reach its orbit. The carrying value of the satellite was charged to other
expenses in the 2012 consolidated statement of comprehensive income. Telkom-3 Satellite
was insured with insurance coverage that was adequate to cover losses from the insured
risks such as the event experienced by the Company. Insurance claim was made and the
amount of insurance compensation amounting to Rp1,772 billion was agreed and approved
by the insurer and recorded as part of other income in the 2012 consolidated statement of
comprehensive income. In November 2012, the Company received the proceeds from the
insurance claim.

(iv)

In 2012, Telkomsel decided to replace certain equipment units with net carrying amount of
Rp1,037 billion, as part of a modernization program. Accordingly, Telkomsel changed the
estimated useful
the effect of additional depreciation
expense amounted to Rp131 billion.

lives of such equipment. In 2013,

The impact of the change in the estimated useful lives of the equipment for the year ended
December 31, 2014 is to decrease the profit before income tax by Rp84 billion.

(v)

In 2012, the useful lives of Telkomsel’s towers were changed from 10 years to 20 years to
reflect their current economic lives. The impact is a reduction of depreciation expense by
Rp606 billion recognized in the 2013 consolidated statement of comprehensive income.

The impact of the change in the estimated useful lives of the towers in future periods is to
increase the profit before income tax as follows:

Years

2014
2015
2016
2017

(vi) Exchange of property and equipment

Amount

565
469
301
92

• In 2011,

the Company and PT Industri Telekomunikasi

Indonesia (“INTI”) signed
Purchase Orders of Procurement and Installation Agreement for the Modernization of the
Copper Cable Network through Optimization of Asset Copper Cable Network with
Trade In/Trade Off with total procurement value amounting to Rp1,499 billion up to
December 31, 2013.

In 2013 and 2012, the Company derecognized the copper cable network asset with net
carrying value of Rp1.6 billion and Rp6.2 billion, respectively, and recorded the fiber optic
from the exchange transaction of Rp203 billion and Rp430 billion,
network asset
respectively.

• In 2013, certain equipment units of Telkomsel with net carrying amount of Rp268 billion
were exchanged with equipment from NSN Oy and PT Huawei. As of December 31, 2013,
Telkomsel’s equipment with net carrying amount of Rp105 billion are going to be
therefore, Telkomsel’s
from NSN Oy and PT Huawei;
exchanged with equipment
equipment units were reclassified as assets held for sale (Note 9).

52

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

11. PROPERTY AND EQUIPMENT (continued)

c. Others (continued)

(vi) Exchange of property and equipment (continued)

In 2012, certain equipment units of Telkomsel with net carrying amount of Rp1,686 billion
were exchanged with equipment from NSN Oy and PT Huawei, where Rp791 billion
relates to asset held for sale that was recognized in 2011.

The cost of the acquired equipment is measured at the aggregate of the carrying amount
of the equipment given up and the amount of cash paid.

(vii) The Company and subsidiaries own several pieces of

land rights located throughout
Indonesia with Building Use Rights (“Hak Guna Bangunan” or “HGB”) for a period of
2 - 45 years which will expire between 2014 and 2052. Management believes that there will
be no issue in obtaining the extension of the land rights when they expire.

(viii) As of December 31, 2013, the Company and subsidiaries’ property and equipment except
land rights, with net carrying amount of Rp72,000 billion were insured against fire, theft,
earthquake and other specified risks, with a maximum loss claim of Rp4,449 billion,
US$52.51 million, EURO0.63 million, SGD16.55 million and HKD8.44 million, and on a first
loss basis of Rp6,815 billion including business recovery of Rp324 billion with the Automatic
Reinstatement of Loss Clause. In addition, Telkom-1 and Telkom-2 were insured separately
for US$3.41 million and US$28.55 million, respectively. Management believes that
the
insurance coverage is adequate to cover potential losses from the insured risks.

(ix) As of December 31, 2013, the percentage of completion of property under construction was
around 32.69% of the total contract value, with estimated dates of completion between
January 2014 and December 2015. The balance of property under construction mainly
consists of buildings, transmission installation and equipment, cable network and power
supply. Management believes that
the
construction in progress.

there is no impediment

to the completion of

(x) All assets owned by the Company have been pledged as collateral for bonds (Note 20a).
Certain property and equipment of the Company’s subsidiaries with gross carrying value
amounting to Rp6,214 billion have been pledged as collateral under lending agreements
(Notes 17 and 21).

(xi)

In 2012, the Company and Telkomsel derecognized certain assets under USO arrangements
(Note 41c.v), with cost and net carrying amount of Rp259 billion and Rp137 billion,
respectively. The net carrying amount of the assets was charged to the 2012 consolidated
statement of comprehensive income.

(xii) As of December 31, 2013, the cost of fully depreciated property and equipment of the
Company and subsidiaries that are still used in operations amounted to Rp40,791 billion. The
Company and subsidiaries are currently performing modernization of network assets to
replace the fully depreciated property and equipment.

(xiii) As of December 31, 2013, the total fair values of land rights and buildings of the Company
and subsidiaries, which are determined based on the sale value of the tax object (“Nilai Jual
Objek Pajak” or
the related land rights and buildings, amounted to
Rp15,307 billion.

“NJOP”) of

53

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

11. PROPERTY AND EQUIPMENT (continued)

c. Others (continued)

(xiv) The Company and Telkomsel entered into several agreements with PT Profesional
Telekomunikasi
Indonesia, PT Tower Bersama Infrastructure Tbk, PT Solusindo Kreasi
Pratama, PT Prima Media Selaras, PT Naragita Dinamika Komunika and other tower
providers to lease spaces in telecommunication towers (slot) and sites of the towers for a
period of 10 years. The Company and Telkomsel may extend the lease period based on the
agreement by both parties. In addition, the Company and subsidiaries also have lease
commitments for property and equipment under RSA,
transmission installation and
equipment, data processing equipment, office equipment, vehicles and CPE assets with the
option to purchase certain leased assets at the end of the lease terms. Future minimum
lease payments for assets under finance lease are as follows:

Year

2013

2012

2013
2014
2015
2016
2017
2018
Thereafter
Total minimum lease payments
Interest
Net present value of minimum lease payments
Current maturities (Note 18a)
Long-term portion (Note 18b)

-
1,070
885
847
813
754
2,535
6,904
(1,935)
4,969
(648)
4,321

12. ADVANCES AND OTHER NON-CURRENT ASSETS

Advances and other non-current assets as of December 31, 2013 and 2012 consist of:

2013

2012

Advances for purchase of property and equipment
Prepaid rental - net of current portion (Note 8)
Frequency license - net of current portion (Note 8)
Long-term trade receivables - net of current portion (Note 6)
Deferred charges
Claim for tax refund - net of current portion (Note 31)
Security deposits
Restricted cash
Assets not used in operations - net
Others
Total

1,550
1,403
619
558
529
499
73
54
0
9
5,294

652
548
398
354
334
279
607
3,172
(848)
2,324
(510)
1,814

775
1,367
 279
294
471
-
103
217
0
4
3,510

Prepaid rental covers rent of leased line and telecommunication equipment and land and building
under lease agreements of the Company and subsidiaries with rental periods ranging from 1 to 33
years.

Long-term trade receivables are measured at amortized cost using the effective interest rate method
payable in installments over 4 years, and arose from providing telecommunication access and
services in rural areas (USO) (Note 41c.v).

54

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

12. ADVANCES AND OTHER NON-CURRENT ASSETS (continued)

As of December 31, 2013 and 2012, deferred charges represent deferred Revenue-Sharing
Arrangement (“RSA”) charges and deferred Indefeasible Right of Use (“IRU”) Agreement charges.
Total amortization of deferred charges for the years ended December 31, 2013 and 2012 amounted to
Rp91 billion and Rp87 billion, respectively.

As of December 31, 2013 and 2012, restricted cash represents time deposits with original maturities
of more than one year and cash pledged as collateral for bank guarantees for the USO contract
(Note 41c.v) and other contracts.

As of December 31, 2013 and 2012,
temporarily idle property and equipment amounted to Rp0 billion and Rp0.4 billion, respectively.

the carrying amount of

the Company and subsidiaries’

Refer to Note 37 for details of related party transactions.

13. INTANGIBLE ASSETS

(i) The changes in the carrying amount of goodwill, software, license and other intangible assets for

the years ended December 31, 2013 and 2012 are as follows:

Gross carrying amount:

Balance, December 31, 2012
Additions
Deductions
Reclassifications/ translations

Balance, December 31, 2013

Accumulated amortization:

Balance, December 31, 2012
Amortization expense during

the year
Deductions
Reclassifications/ translations

Balance, December 31, 2013

Net Book Value

Weighted-average amortization

period

Goodwill

Software

License

Other
intangible
assets

Total

269
1
-
-

270

2,909
521
(8)
10

3,432

(29)

(1,825)

-
-
-

(29)

241

(458)
8
(3)

(2,278)

1,154

66
1
-
-

67

(31)

(6)
-
-

(37)

30

400
114
(112)
(1)

401

(316)

(114)
112
-

(318)

83

3,644
637
(120)
9

4,170

(2,201)

(578)
120
(3)

(2,662)

1,508

7.51 years

11.30 years

3.63 years

Goodwill

Software

License

Other
intangible
assets

Total

Gross carrying amount:

Balance, December 31, 2011
Additions
Acquisition of BDM’s data

center (Note 1d)

Deductions
Reclassifications

Balance, December 31, 2012

192
0

77
-
-

269

2,536
431

-
(58)
-

2,909

815
-

-
-
(749)

66

233
6

3
-
158

400

3,776
437

80
(58)
(591)

3,644

55

 
These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

13. INTANGIBLE ASSETS (continued)

Goodwill

Software

License

Other
intangible
assets

Total

Accumulated amortization:

Balance, December 31, 2011
Amortization expense during

the year
Deductions
Reclassifications

Balance, December 31, 2012

Net Book Value

Weighted-average amortization

period

(29)

(1,459)

-
-
-

(29)

240

(424)
58
-

(1,825)

1,084

(339)

(6)
-
314

(31)

35

(160)

(36)
-
(120)

(316)

84

(1,987)

(466)
58
194

(2,201)

1,443

6.86 years

10.43 years

11.11 years

(ii) Goodwill resulted from sales-purchase transaction of Data Center Business between Sigma and

BDM in 2012 (Note 1d), acquisitions of Ad Medika in 2010 and Sigma in 2008.

(iii) The estimated annual amortization expense of intangible assets from December 31, 2013 is
approximately Rp475 billion. The remaining amortization periods of intangible assets, excluding
land rights, range from 1 to 20 years.

(iv) The aggregate amounts of goodwill allocated to each CGU are as follows:

Sigma
Ad Medika

Total

2013

2012

88
82

170

88
82

170

Metra performed its annual impairment tests on those CGUs based on fair value less cost to sell
using discounted cash flow projections. The impairment tests used management-approved cash
flow projections covering a five-year period. Key assumptions used in the impairment tests are as
follows:

2013

2012

Sigma

Ad Medika

Sigma

 Ad Medika

Discount rate
Perpetuity growth rate

11.0%
4.5%

14.0%
4.5%

11.8%
4.5%

11.5%
4.5%

As of December 31, 2013 and 2012, no impairment charge was required for goodwill on
acquisition of subsidiaries, with any reasonably possible changes to the key assumptions applied
not likely to cause the carrying amounts of the CGUs to exceed their recoverable amounts.

(v) As of December 31, 2013, the cost of fully amortized intangible assets that are still used in

operations amounted to Rp1,321 billion.

14. TRADE PAYABLES

Related parties

Purchase of equipment, materials and services
Payables to other telecommunications providers

Sub-total

2013

2012

805
21

826

412
20

432

56

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

14. TRADE PAYABLES (continued)

Third parties

Purchase of equipment, materials and services
Radio frequency usage charges, concession fees
and Universal Service Obligation charges
Payables to other telecommunications providers

Sub-total

Total

Trade payables by currency are as follows:

Rupiah
U.S. dollar
Others

Total

Refer to Note 37 for details of related party transactions.

15. ACCRUED EXPENSES

2013

2012

9,758

960
56

10,774

11,600

2013

2012

8,174
3,373
53

11,600

2013

2012

Operations, maintenance and telecommunications services
Salaries and benefits
General, administrative and marketing expenses
Interest and bank charges
Early retirement program

Total

2,504
1,453
1,126
181
-

5,264

6.023

621
204

6.848

7,280

4,146
3,111
23

7,280

2,917
1,491
882
174
699

6,163

Accruals for early retirement program arose from the Decision No. PR.206.01/r.02/PD000/COP-
B0010000/2012 dated November 1, 2012 of the Human Capital and General Affairs Director on early
retirement program and communicated to the employees on the same date. The Company estimated
the accrual on the basis of the number of eligible employees that met the criteria stipulated in the
Company’s regulation related to this program. Accrued early retirement benefits as of
December 31, 2012 amounting to Rp699 billion were charged to the 2012 consolidated statement of
comprehensive income (Note 27). In 2013, early retirement program has been completed and the
related costs have been fully paid to the eligible employees.

Refer to Note 37 for details of related party transactions.

16. UNEARNED INCOME

Prepaid pulse reload vouchers
Other telecommunications services
Others

Total

2013

2012

3,117
46
327

3,490

2,352
132
245

2,729

57

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

17. SHORT-TERM BANK LOANS

Lenders

Bank CIMB Niaga
Bank UOB
Bank Danamon
BRI
Others

Total

2013

Outstanding

2012

Outstanding

Currency

Original
currency
(in millions)

Rupiah
equivalent

Original
currency
(in millions)

Rupiah
equivalent

Rp
Rp
Rp
Rp
Rp
US$

-
-
-
-
-
-

155
130
80
50
17
-

432

-
-
-
-
-
0.42

20
-
-
-
13
4

37

Refer to Note 37 for details of related party transactions.

Other significant information relating to short-term bank loans as at December 31, 2013 is as follows:

Total
facility
(in

Borrower Currency billions)

Maturity
date

Interest
payment
period

Interest
rate
per annum

Security

Bank CIMB Niaga
April 25, 2005 a

Balebat

Rp

12

October 18, 2014 Monthly

11.00%

April 29, 2008 a

Balebat

Rp

10

October 18, 2014 Monthly

11.00%

March 21, 2013

Infomedia

March 25, 2013

Infomedia

March 27, 2013

Infomedia

April 28, 2013

GSD

Rp

Rp

Rp

Rp

38

38

24

85

October 18, 2014 Monthly

10.25%

October 18, 2014 Monthly

10.25%

October 18, 2014 Monthly

10.25%

August 18, 2014 Monthly

9.75%

September 30,

2013

GSD

Rp

50

August 18, 2014 Monthly

9.75%

BRI

March 14, 2013

Infomedia

Rp

Bank Danamon

August 23, 2013

Infomedia

Rp

50

80

March 14, 2014 Monthly

10.00%

August 23, 2014 Monthly

10.50%

Bank UOB

November 22,

2013

Infomedia

Rp

200 November 22, 2014 Monthly

10.60%

Property and
equipment
(Note 11),
inventories
(Note 7), and trade
receivables (Note 6)
Property and
equipment
(Note 11),
inventories
(Note 7), and trade
receivables (Note 6)
Trade receivables
(Note 6)
Trade receivables
(Note 6)
Trade receivables
(Note 6)
Property and
equipment
(Note 11)

Property and
equipment
(Note 11)

Trade receivables
(Note 6)

Trade receivables
(Note 6)

Trade receivables
(Note 6)

The credit facilities obtained by the Company’s subsidiaries are used for working capital purposes.

a based on the latest amendment on October 10, 2012

58

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

18. CURRENT MATURITIES OF LONG-TERM LIABILITIES

a. Current maturities

Notes

2013

2012

Bank loans
Obligations under finance leases
Bonds and notes
Two-step loans

Total

21
11
20
19

Refer to Note 37 for details of related party transactions.

b. Long-term portion

Scheduled principal payments as of December 31, 2013 are as follows:

4,475
510
440
196

5,621

3,956
648
276
213

5,093

Year

Notes

Total

2015

2016

2017

2018 Thereafter

Bank loans
Bonds and notes
Two-step loans
Obligations under finance leases

21
20
19
11

5,635
3,073
1,702
4,321

2,854
1,045
215
525

1,040
33
218
535

853
-
220
552

487
-
196
545

401
1,995
853
2,164

Total

14,731

4,639

1,826

1,625

1,228

5,413

19. TWO-STEP LOANS

Two-step loans are unsecured loans obtained by the Government which are then re-loaned to the
Company. The loans entered into up to July 1994 were recorded and payable in rupiah based on the
exchange rate at the date of drawdown. Loans entered into after July 1994 are payable in their original
currencies and any resulting foreign exchange gain or loss is borne by the Company.

2013

Outstanding

2012

Outstanding

Original
currency
(in millions)

Rupiah
equivalent

Original
currency
(in millions)

Rupiah
equivalent

Lenders

Overseas banks

Total
Current maturities (Note 18a)

Long-term portion (Note 18b)

Currency

Yen
US$
Rp

8,447
35
-

979
429
507

1,915
(213)

1,702

9,215
40
-

Lenders

Overseas banks

Currency

Payment
schedule

Interest
payment
period

Interest
rate
per annum

US$
Rp
Yen

Semi-annually
Semi-annually
Semi-annually

Semi-annually
Semi-annually
Semi-annually

59

1,031
382
574

1,987
(196)

1,791

4.00%
6.79%
3.10%

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

19. TWO-STEP LOANS (continued)

The loans are intended for the development of telecommunications infrastructure and supporting
telecommunication equipment. The loans are payable in semi-annual
installments and are due on
various dates through 2024.

Since 2008, the Company has used all facilities under the two-step loans program and the drawdown
period for the two-step loans has expired.

The Company is required to maintain financial ratios as follows:

a. Projected net revenue to projected debt service ratio should exceed 1.2:1 for the two-step loans

b.

originating from the Asian Development Bank (“ADB”).
Internal financing (earnings before depreciation and finance costs) should exceed 20% compared
to annual average capital expenditures for loans originating from the ADB.

As of December 31, 2013, the Company complied with the above-mentioned ratios.

Refer to Note 37 for details of related party transactions.

20. BONDS AND NOTES

Bonds and notes

Currency

2013

Outstanding

2012

Outstanding

Original
currency
(in millions)

Rupiah
equivalent

Original
currency
(in millions)

Rupiah
equivalent

Bonds

Series A
Series B

Promissory Notes
PT Huawei
PT ZTE Indonesia (“ZTE”)
Medium Term Notes (“MTN”)

PT Finnet Indonesia (“Finnet”)

Total
Current maturities (Note 18a)

Long-term portion (Note 18b)

a. Bonds

Rp
Rp

US$
US$

Rp

-
-

18
11

-

1,005
1,995

213
136

-

3,349
(276)

3,073

-
-

46
22

-

1,005
1,995

445
216

8

3,669
(440)

3,229

Bonds

Principal

Issuer

Listed
on

Issuance
date

Maturity
date

Interest
payment
period

Interest
rate
per annum

Series A
Series B

Total

1,005 The Company
1,995 The Company

IDX
IDX

June 25, 2010
June 25, 2010

July 6, 2015
July 6, 2020

Quarterly
Quarterly

9.60%
10.20%

3,000

60

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

20. BONDS AND NOTES (continued)

a. Bonds (continued)

The bonds are secured by all of the Company’s assets, movable or non-movable, either existing
or in the future (Note 11c.x). The underwriters of the bonds are Bahana, PT Danareksa Sekuritas
and PT Mandiri Sekuritas and the trustee is PT CIMB Niaga Tbk.

The Company received the proceeds from the issuance of bonds on July 6, 2010.

The funds received from the public offering of bonds net of issuance costs, are to be used for
increasing capital expenditure which consisted of: wave broadband (bandwidth, softswitching,
datacom, information technology and others), infrastructure (backbone, metro network, regional
internet protocol, and satellite system) and optimizing legacy and supporting
metro junction,
facilities (fixed wireline and wireless).

As of December 31, 2013, the rating of the bonds issued by PT Pemeringkat Efek Indonesia
(Pefindo) is idAAA (stable outlook).

Based on the indenture trusts agreement, the Company is required to comply with all covenants or
restrictions, including maintaining financial ratios as follows:

1. Debt to equity ratio should not exceed 2:1.
2. EBITDA to finance costs ratio should not be less than 5:1.
3. Debt service coverage is 125%.

As of December 31, 2013, the Company has complied with the above mentioned ratios.

b. Promissory Notes

Supplier

Currency

Principal

Issuance
date

Payment
schedule

PT Huawei

PT ZTE

Indonesia
(“ZTE”)

US$

US$

0.3

0.1

June 19, 2009

August 20, 2009

Semi-annually
(January 11, 2014 -
June 23, 2016)

Semi-annually
(February 11, 2014 -
June 15, 2016)

Interest
payment
period

Interest
rate
per annum

Semi-annually

6 month LIBOR+2.5%

Semi-annually

6 month LIBOR+1.5%
6 month LIBOR+2.5%

Based on Agreement of Frame Supply and Deferred Payment Arrangement between the
Company and ZTE and PT Huawei, the promissory notes issued by the Company to ZTE and
PT Huawei are vendor financing facilities with no collateral covering 85% of Hand-over Report
(“Berita Acara Serah Terima”) projects with ZTE and PT Huawei.

61

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

21. BANK LOANS

Lenders

Currency

Rp
Rp
Rp
Rp
Rp

US$
Rp

US$
Rp
US$
Rp
US$
Rp

BRI
Syndication of banks
BNI
BCA
Bank Mandiri
ABN Amro Bank N.V.
Stockholm (“AAB
Stockholm”) and Standard
Chartered Bank
Bank CIMB Niaga
Japan Bank for International

Cooperation (“JBIC”)

Bank Bukopin

Bank Ekonomi

Others (each below Rp10 billion)

Total
Unamortized debt issuance cost

Current maturities (Note 18a)

Long-term portion (Note 18b)

2013

Outstanding

2012

Outstanding

Original
currency
(in millions)

Rupiah
equivalent

Original
currency
(in millions)

Rupiah
equivalent

-
-
-
-
-

55
-

18
-
1
-
-
-

3,035
2,426
1,305
858
722

673
365

219
31
12
-
-
1

9,647
(56)

9,591
(3,956)

5,635

-
-
-
-
-

68
-

30
-
-
-
0
-

4,011
1,950
1,201
1,564
1,417

659
174

289
-
-
41
3
-

11,309
(51)

11,258
(4,475)

6,783

Refer to Note 37 for details of related party transactions.

Other significant information relating to bank loans as of December 31, 2013 is as follows:

Total
facility
(in

Borrower

Currency billions)

Current
period
payment

Payment
schedule

Interest
payment
period

Interest
rate
per annum

Security

Syndication of banks
July 29, 2008a

(BNI, BRI and
BJB)

June 16, 2009a
(BNI and BRI)
December 19, 2012
(BNI, BRI and
Bank Mandiri) k

The Company

Rp

2,400

600

Semi-annually
(2010-2013)

Quarterly

3 months
JIBOR+1.20%

The Company

Dayamitra

Rp

Rp

2,700

2,500

675

-

Semi-annually
(2011-2014)
Semi annually
(2014-2020)

Quarterly

Quarterly

3 months
JIBOR+2.45%
3 months
JIBOR+3.00%

BCA

July 9, 2009b&c

and July 5, 2010b&c

Telkomsel

Rp

4,000

666

Semi-annually
(2009-2016)

Quarterly

December 16, 2010a

TII

Rp

200

40

Semi-annually
(2011-2015)

Quarterly

Bank Mandiri

July 9, 2009b&c

and July 5, 2010b&c

Telkomsel

Rp

5,000

695

Semi-annually
(2009-2016)

Quarterly

3 months
JIBOR+1.00%

3 months
JIBOR+1.25%

3 months
JIBOR+1.00%

BRI

October 13, 2010a

The Company

July 20, 2011a

Dayamitra

Rp

Rp

3,000

1,000

1,000

160

Semi-annually
(2013-2015)
Semi-annually
(2011-2017)

Quarterly

Quarterly

3 months
JIBOR+1.25%
3 months
JIBOR+1.40%

62

None

None

Property
and
equipment
(Note 11) and
trade
receivables
(Note 6)

None

None

None

None

Property
and
equipment
(Note 11)

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

21. BANK LOANS (continued)

Total
facility
(in

Borrower

Currency billions)

Current
period
payment

Payment
schedule

Interest
payment
period

Interest
rate
per annum

Security

BRI (continued)

April 26, 2013

GSD

Rp

141

October 30, 2013

GSD

Rp

70

October 30, 2013

GSD

Rp

34

-

-

-

Monthly
(2014-2018)

Monthly

10.00%

Monthly
(2014-2021)

Monthly

10.00%

Monthly
(2014-2021)

Monthly

10.00%

ABN Amro Bank N.V.
Stockholm Branch
(“AAB Stockholm”)
and Standard
Chartered Bank
December 30, 2009b&d

Telkomsel

US$

0.3

0

Semi-annually Semi-annually

BNI

October 13, 2010a

The Company

December 23, 2011 a

PIN

Rp

Rp

1,000

500

(2011-2016)

286

43

Semi-annually
(2013-2015)
Semi-annually
(2013-2016)

Quarterly

Quarterly

6 months
LIBOR+0.82%

3 months
JIBOR+1.25%
3 months
JIBOR+1.50%

November 28, 2012a

Metra

Rp

44

4

Annually
(2013-2015)

Monthly

10.25%

March 13, 2013a&h

Sigma

Rp

300

35

Monthly
(2013-2015)

Monthly

1 month
JIBOR+3.35%

March 26, 2013a

Metra

Rp

60

15

Quarterly
(2013-2016)

Quarterly

10.25%

May 2, 2013a

Sigma

Rp

312

-

Monthly
(2015-2021)

Monthly

1 month
JIBOR+3.35%

Property
and
equipment
(Note 11) and
 lease
agreement
Property
and
equipment
(Note 11) and
trade
receivables,
(Note 6) and
lease
agreement
Property
and
equipment
(Note 11) and
trade
receivables,
(Note 6) and
lease
agreement

None

None

Inventories
(Note 7)
and trade
receivables
(Note 6)
Property
and
equipment
(Note 11) and
trade
receivables
(Note 6)
Property
and
equpment
(Note 11) and
trade
receivables
(Note 6)
Property
and
equpment
(Note 11) and
trade
receivables
(Note 6)
Property
and
equpment
(Note 11) and
trade
receivables
(Note 6)

63

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

21. BANK LOANS (continued)

Total
facility
(in

Borrower

Currency billions)

Current
period
payment

Payment
schedule

Interest
payment
period

Interest
rate
per annum

Security

BNI (continued)

November 25, 2013a

Japan Bank for
International
Cooperation (“JBIC”)

Metra

Rp

90

-

Quarterly
(2013-2016)

Monthly

10.25%

Property
and
equpment
(Note 11) and
trade
receivables
(Note 6)

March 26, 2010a&e

The Company

US$

0.06

0

Semi-annually Semi-annually

(2010-2015)

March 28, 2013a&j

The Company

US$

0.03

-

Semi-annually Semi-annually

4.56% and
6 months
LIBOR+0.70%
2.18% and
6 months
LIBOR+1.20%

None

None

Bank CIMB Niaga

March 21, 2007f

GSD

Rp

21

4

July 28, 2009g

Balebat

Rp

2

0.6

Quarterly
(2007-2015)

Monthly
(2010-2015)

Monthly

9.75%

Monthly

11.00%

May 24, 2010 g

Balebat

Rp

1

0.4

Monthly
(2010-2015)

Monthly

11.00%

March 31, 2011

GSD

Rp

24

March 31, 2011

GSD

Rp

13

March 31, 2011

GSD

Rp

12

September 9, 2011

GSD

Rp

41

September 9, 2011

GSD

Rp

11

3

2

2

4

3

Monthly
(2011-2020)

Monthly

9.75%

Monthly
(2011-2019)

Monthly

9.75%

Monthly
(2011-2016)

Monthly

9.75%

Monthly
(2011-2021)

Monthly

9.75%

Monthly
(2011-2015)

Monthly

9.75%

64

Property
and
equipment
(Note 11)
Property
and
equipment
(Note 11),
inventories
(Note 7),
and trade
receivables
(Note 6)
Property
and
equipment
(Note 11),
inventories
(Note 7),
and trade
receivables
(Note 6)
Property
and
equipment
(Note 11) and
lease
agreement
Property
and
equipment
(Note 11) and
lease
agreement
Property
and
equipment
(Note 11) and
lease
agreement
Property
and
equipment
(Note 11) and
lease
agreement
Property
and
equipment
(Note 11) and
lease
agreement

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

21. BANK LOANS (continued)

Total
facility
(in

Borrower

Currency billions)

Current
period
payment

Payment
schedule

Interest
payment
period

Interest
rate
per annum

Bank CIMB Niaga (continued)

August 2, 2012g

Balebat

Rp

4

1

Monthly
(2012-2015)

Monthly

11.00%

September 20, 2012a

TLT

Rp

1,150

September 20, 2012a

TLT

Rp

118

-

-

Monthly
(2015-2030)

Monthly

Monthly
(2015-2030)

Monthly

3 Month
JIBOR
+3.45%

9.00%

October 10, 2012g

Balebat

Rp

1

0.5

Monthly
(2012-2015)

Monthly

11.00%

August 26, 2013

Balebat

Rp

3.5

0.2

Monthly
(2013-2018)

Monthly

11.00%

Bank Ekonomi

September 10, 2008a&h

Sigma

Rp

33

15

Monthly
(2009-2015)

Monthly

9.00%

August 7, 2009a&h

Sigma

Rp

35

August 7, 2009a&h

Sigma

Rp

20

3

7

February 23, 2011a&h

Sigma

Rp

30

16

Monthly
for some
installments
(2009-2013)

Monthly
for some
installments
(2009-2014)

Monthly
(2011-2015)

Monthly

9.00%

Monthly

9.00%

Monthly

9.00%

Security

Property
and
equipment
(Note 11),
inventories
(Note 7),
and
trade
receivables
(Note 6)
Property
and
equipment
(Note 11)
Property
and
equipment
(Note 11)
Property
and
equipment
(Note 11),
inventories
(Note 7),
and
trade
receivables
(Note 6)
Property
and
equipment
(Note 11),
inventories
(Note 7),
and
trade
receivables
(Note 6)

Property
and
equipment
(Note 11)
and trade
receivables
(Note 6)
Property
and
equipment
(Note 11)
and trade
receivables
(Note 6)
Property
and
equipment
(Note 11)
and trade
receivables
(Note 6)
Property
and
equipment
(Note 11)
and trade
receivables
(Note 6)

65

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

21. BANK LOANS (continued)

Total
facility
(in

Borrower

Currency billions)

Current
period
payment

Payment
schedule

Interest
payment
period

Interest
rate
per annum

Bank Ekonomi (continued)
February 23, 2011a&h

Sigma

US$

0.002

0.0003

Monthly
(2011-2015)

Monthly

6.00%

Bank Bukopin

August 4, 2011 i

Patrakom

Rp

9

2

Monthly
(2012-2015)

Monthly

11.00%

June 28, 2013

Patrakom

Rp

35

1.5

December 18, 2012

Patrakom

US$

0.013

0.0003

Monthly
(2013-2016)

Monthly
(2013-2016)

Monthly

11.00%

Monthly

6.50%

Security

Property
and
equipment
(Note 11)
and trade
receivables
(Note 6)

Property
and
equipment
(Note 11)
and trade
receivables
(Note 6)
Property
and
equipment
(Note 11)
Property
and
equipment
(Note 11)

The credit facilities obtained by the Company and subsidiaries are used for working capital purposes.

a As stated in the agreements, the Company and subsidiaries are required to comply with all covenants or restrictions such as
on dividend distribution, obtaining new loans, including maintaining financial ratios. As of December 31, 2013, the Company
and subsidiaries have complied with the ratios.

b Telkomsel has no collateral for its bank loans, or other credit facilities. The terms of the various agreements with Telkomsel’s
lenders and financiers require compliance with a number of pledges and negative pledges as well as financial and other
covenants, which include, among other things, certain restrictions on the amount of dividends and other profit distributions
which could adversely affect Telkomsel’s capacity to comply with its obligation under the facility. The terms of the relevant
agreements also contain default and cross default clauses. As of December 31, 2013, Telkomsel has complied with the
above covenants.
In January 2012, the availability periods of the facilities from BCA and Bank Mandiri expired.

c
d Pursuant to the agreements with PT Ericsson Indonesia (“Ericsson Indonesia”) and Ericsson AB (Note 41a.ii), Telkomsel
entered into an EKN-Backed Facility Agreement (“facility”) with ABN Amro Bank N.V. Stockholm branch (as “the original
lender”) and Standard Chartered Bank (as “the original lender” , “the arranger”, “the facility agent” and “the EKN agent”), and
ABN Amro Bank N.V., Hong Kong (as “the arranger”) for the purchase of Ericsson telecommunication equipment and
services. The facilities consist of facility 1, 2 and 3 amounting to US$117 million, US$106 million, and US$95 million,
respectively. The availability period of facility 1, 2 and 3 expired in July 2010, March 2011 and November 2011, respectively.
In October 2011, EKN agreed to reduce the premium on the unused facility by US$3 million through a cash refund.
In connection with the agreement with NSW-Fujitsu Consortium, the Company entered into a loan agreement with JBIC, the
international arm of Japan Finance Corporation, for the purchase of NSW-Fujitsu Consortium telecommunication equipment
and services. The facilities consist of facility A and B amounting to US$36 million and US$24 million, respectively.

e

f Based on the latest amendment on March 31, 2011
g Based on the latest amendment in 2013
h

i

j

In March 2013, the bank loan was fully repaid by Sigma through refinancing with BNI
In August 2013, the bank loan was rescheduled up to February 2015
In connection with the agreement with NEC Corporation Consortium and TE SubCom, the Company entered into a loan
agreement with JBIC, for the procurement of goods and services from NEC Corporation Consortium and TE SubCom for the
Southeast Asia Japan Cable System project. The facilities consist of facility A and facility B amounting to US$18.8 million and
US$12.5 million, respectively

66

 
These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

22. NON-CONTROLLING INTERESTS

Non-controlling interests in net assets of subsidiaries:

Telkomsel
Metra
GSD
Patrakom
Napsindo

Total

Non-controlling interests in total comprehensive

income (loss) of subsidiaries:
Telkomsel
Metra
Patrakom
GSD
Napsindo

Total

23. CAPITAL STOCK

2013

2012

16,735
87
58
2
-

16,882

15,340
66
31
-
-

15,437

2013

2012

5,499
14
-
(1)
-

5.512

6,071
20
0
(6)
-

6,085

2013

Description

Series A Dwiwarna share

Government
Series B shares
Government
The Bank of New York Mellon Corporation*
Directors (Note 1b):
Indra Utoyo
Honesti Basyir
Priyantono Rudito
Sukardi Silalahi

Public (individually less than 5%)

Total
Treasury stock (Note 25)

Total

Number of
shares

Percentage
of ownership

Total
paid-up capital

1

51,602,353,559
10,031,129,780

27,540
540
540
540
35,467,341,100

97,100,853,600
3,699,142,800

100,799,996,400

-

53.14
10.33

-
-
-
-
36.53

100.00
-

100.00

0

2,580
502

0
0
0
0
1,773

4,855
185

5,040

*The Bank of New York Mellon Corporation serves as the Depositary of registered ADS holders for the Company’s ADSs.

67

 
These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

23. CAPITAL STOCK (continued)

Description

Series A Dwiwarna share

Government

Series B shares
Government
The Bank of New York Mellon Corporation*
Directors (Note 1b):
Indra Utoyo
Honesti Basyir
Priyantono Rudito
Sukardi Silalahi

Public (individually less than 5%)

Total
Treasury stock (Note 25)

Total

2012

Number of
shares**

Percentage
of ownership

Total

paid-up capital

1

-

0

51,602,353,559
10,988,441,080

27,540
540
540
540
33,154,520,300

95,745,344,100
5,054,652,300

100,799,996,400

53.90
11.48

-
-
-
-
34.62

100.00
-

100.00

2,580
549

0
0
0
0
1,658

4,787
253

5,040

* The Bank of New York Mellon Corporation serves as the Depositary of registered ADS holders for the Company’s ADSs.
** After stock split (Note 1c)

The Company issued only 1 Series A Dwiwarna share which is held by the Government and cannot
be transferred to any party, and has a veto in the General Meeting of Stockholders of the Company
with respect to election and removal from the Boards of Commissioners and Directors, issuance of
new shares, and amendments of the Company’s Articles of Association.

24. ADDITIONAL PAID-IN CAPITAL

Proceeds from sale of 933,333,000 shares in excess of par value

through IPO in 1995

Excess of value over cost of selling 211,290,500 shares

treasury stock phase I (Note 25)

Difference in value arising from restructuring

transactions and other transactions between entities
under common control (Note 2d)

Excess of value over cost of treasury stock transferred to

employee stock ownership program (Note 25)
Capitalization into 746,666,640 Series B shares in 1999

Net

2013

2012

1,446

544

478

228
(373)

2,323

1,446

-

-

-
(373)

1,073

68

 
 
 
 
These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

24. ADDITIONAL PAID-IN CAPITAL (continued)

Difference in value arising from restructuring transactions and other transactions of entities under
common control amounting Rp478 billion arose from the early termination of the Company’s exclusive
rights to provide local and inter-local fixed line telecommunication services, for which the Company is
required by the Government to use the funds received from this compensation for the development of
telecommunication infrastructure. As of December 31, 2013 and 2012, the accumulated development
of the related infrastructure amounted to Rp537 billion.

25. TREASURY STOCK

Phase

Basis

Period

I
II
III
-
IV

EGM
AGM
AGM
BAPEPAM - LK
AGM

December 21, 2005 - June 20, 2007
June 29, 2007 - December, 28, 2008
June 20, 2008 - December 20, 2009
October 13, 2008 - January 12, 2009
May 19, 2011 - November 20, 2012

Maximum Purchase

Number
of Shares

1,007,999,964
215,000,000
339,443,313
4,031,999,856
645,161,290

Amount

Rp5,250
Rp2,000
Rp3,000
Rp3,000
Rp5,000

Movements in treasury stock as a result of the repurchase of shares are as follows:

2013

Number
of shares

5,054,652,300

-

%

Rp

Number
of shares*

5.01

-

8,067

3,868,299,800

-

1,186,352,500

(299,057,000)

(0.29)

(433)

2012

%

3.84

1.17

-

-

Rp

6,323

1,744

-

-

-

-

(1,056,452,500)

3,699,142,800

(1.05)

3.67

(1,829)

5,805

5,054,652,300

5.01

8,067

Beginning balance
Number of shares

acquired

Transfer to employees

ownership programme

Proceeds from sale of
treasury stock

Ending balance

*After stock split (Note 1c)

Pursuant to the AGM of Stockholders of the Company held on June 11, 2010, the stockholders
approved the changes to the Company’s plan for the treasury stock as a result of the Share Buyback
I, II and III, as follows:
(i) sold, through or outside stock exchange; (ii) cancellation by deduct its
equity; (iii) implementation of equity stock conversion and (iv) funding.

Based on the Annual General Meeting of the Company on April 19, 2013, the Company's stockholders
approved the change to the plan for the treasury stock phase III, which was decided to be used for the
implementation of the Employee Stock Ownership Program (“ESOP”) for the year 2013.

On May 31, 2013, the Company offered all
its subsidiaries
(collectively referred to as the “participants”), the right to purchase a fixed number of its shares at a
certain price. The shares have become an entitlement of the employees on the transaction dates and
are no longer conditional on the satisfaction of any vesting conditions. Shares which are held by
employees through the ESOP have a lock-up period that varies from 0 up to 12 months, depending on
the position of the employee.

its eligible employees and those of

In the lock-up period, participants may not transfer shares or have shares transactions either through
or outside the stock exchange.

69

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

25. TREASURY STOCK (continued)

Price per share offered was Rp10,714 and each participant received allowance (discount) of
Rp5,575 per share. At the closing of this program, the Company had transferred a part of the treasury
stock phase III to employees totaling 59,811,400 shares (equivalent to 299,057,000 shares after the
stock split) with fair value amounting to Rp661 billion. The excess in value of treasury stock recovered
over acquisition cost of the stock amounting to Rp228 billion was recorded as additional paid-in capital
(Note 24).

The difference between the fair value of treasury stock and amount paid by the participants amounting
to Rp353 billion is recorded in the consolidated statement of comprehensive income (Note 27).

On July 30, 2013, the Company resold 211,290,500 shares (equal to 1,056,452,500 shares after the
stock split) for the repurchase of shares of treasury stock phase I with fair value amounting to
Rp2,409 billion. The excess in value of the treasury stock sold over their acquisition cost amounting to
Rp544 billion was recorded as additional paid-in capital (net of related costs to sell the shares)
(Note 24).

26. REVENUES

Telephone Revenues

Cellular

Usage charges
Monthly subscription charges
Features

Fixed lines

Usage charges
Monthly subscription charges
Call center
Installation charges
Others

Total Telephone Revenues

Interconnection Revenues

Domestic interconnection and transit
International interconnection

Total Interconnection Revenues

Data, Internet, and Information Technology Service

Revenues
Internet, data communication and information technology

services

Short Messaging Services (“SMS”)
Voice over Internet Protocol (“VoIP”)
E-business

2013

2012

30,722
730
686

32,138

6,453
2,682
324
12
230

9,701

41,839

2,971
1,872

4,843

18,373
13,134
119
83

29,477
696
558

30,731

7,323
2,805
228
112
194

10,662

41,393

2,618
1,655

4,273

14,857
12,631
81
55

Total Data, Internet, and Information Technology Service

Revenues

31,709

27,624

70

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

26. REVENUES (continued)

Network Revenues

Leased lines
Satellite transponder lease

Total Network Revenues

Other Telecommunications Service Revenues

Customer Premise Equipment (“CPE”) and terminal
Leases
USO compensation
Directory assistance
Pay TV
Others

Total Other Telecommunications Service Revenues

2013

2012

861
392

1,253

1,197
661
508
308
274
375

3,323

824
384

1,208

1,046
401
253
295
405
245

2,645

TOTAL REVENUES

82,967

77,143

The details of net revenues received by the Company and subsidiaries from agency relationships for
the year ended December 31, 2013 and 2012 are as follows:

Gross revenues
Compensation to value added service providers

Net revenues

Refer to Note 37 for details of related party transactions.

27. PERSONNEL EXPENSES

Salaries and related benefits
Vacation pay, incentives and other benefits
Employees’ income tax
Net periodic pension costs (Note 34)
Net periodic post-retirement health care benefit costs (Note 36)
Housing
Insurance
Other employee benefit
Other post-retirement benefit costs (Note 34)
LSA expense (Note 35)
Early retirement program (Note 15)
Others

Total

Refer to Note 37 for details of related party transactions.

71

2013

2012

18,663
(290)

18,373

15,059
(202)

14,857

2013

2012

3,553
3,252
1,160
873
374
220
92
71
66
19
-
53

9,733

3,257
3,400
1,022
789
90
200
83
38
65
121
699
22

9,786

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

28. OPERATIONS, MAINTENANCE AND TELECOMMUNICATION SERVICE EXPENSES

2013

2012

Operations and maintenance
Radio frequency usage charges (Notes 41c.i and 41c.ii)
Concession fees and Universal Service Obligation charges
Electricity, gas and water
Cost of phone, set top box, SIM and RUIM cards
Cost of IT services
Leased lines and CPE
Vehicles rental and supporting facilities
Insurance
Project Management
Travelling expenses
Others

Total

Refer to Note 37 for details of related party transactions.

10,667
3,098
1,595
1,063
752
677
440
439
374
138
53
36

19,332

9,012
3,002
1,452
879
687
222
407
293
671
102
57
19

16,803

29. GENERAL AND ADMINISTRATIVE EXPENSES

2013

2012

Provision for impairment of receivables (Notes 6d)
General expenses
Training, education and recruitment
Travelling
Collection expenses
Professional fees
Meetings
Security and screening
Social contribution
Stationery and printing
Others

Total

Refer to Note 37 for details of related party transactions.

30. INTERCONNECTION EXPENSES

Domestic interconnection and transit
International interconnection

Total

Refer to Note 37 for details of related party transactions.

72

1,589
675
412
341
340
272
138
93
85
73
137

4,155

2013

2012

3,720
1,207

4,927

915
527
259
259
341
187
105
62
129
55
197

3,036

3,464
1,203

4,667

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

31. TAXATION

a. Claims for tax refund

The Company

Value added tax (“VAT”)

Subsidiaries

Value added tax (“VAT”)
Corporate income tax
Income tax

Article 23 - Withholding tax on service delivery

Import duties

Total claims for tax refund
Short-term portion

Long-term portion

b. Prepaid taxes

Subsidiaries

Corporate income tax
VAT
Income tax

Article 23 - Withholding tax on service delivery

c. Taxes payable

The Company

Income taxes

Article 4 (2) - Final tax
Article 21 - Individual income tax
Article 22 - Withholding tax on goods delivery and

imports

Article 23 - Withholding tax on service delivery
Article 25 - Installment of corporate income tax
Article 26 - Withholding tax on non-resident income
Article 29 - Corporate income tax

VAT

2013

2012

142

306
38

13
10

509
(10)

499  

2013

2012

58
445

22

525

2013

2012

11
34

5
12
53
1
165
441

722

-

399
18

9
10

436
(436)

-

34
336

2

372

6
21

-
10
30
3
198
374

642

73

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

31. TAXATION (continued)

c. Taxes payable (continued)

Subsidiaries

Income taxes

Article 4 (2) - Final tax
Article 21 - Individual income tax
Article 23 - Withholding tax on service delivery
Article 25 - Installment of corporate income tax
Article 26 - Withholding tax on non-resident income
Article 29 - Corporate income tax

VAT

2013

2012

48
82
34
440
16
284
72

976

1,698

d. The components of income tax expense (benefit) are as follows:

2013

2012

Current

The Company
Subsidiaries

Deferred

The Company
Subsidiaries

909
6,086

6,995

(149)
13

(136)

6,859

37
60
32
378
18
674
3

1,202

1,844

878
5,750

6,628

(501)
(261)

(762)

5,866

The reconciliation between the income tax expense calculated by applying the applicable tax rate
of 20% to the profit before income tax less income subject to final tax, and the net income tax
expense as shown in the consolidated statement of comprehensive income is as follows:

Profit before income tax
Less income subject to final tax

Tax calculated at the Company’s applicable

statutory tax rate of 20%

Difference in applicable statutory tax rate

for subsidiaries
Non-deductible expenses
Final income tax expenses
Others

Net income tax expense

74

2013

2012

27,149
(1,780)

25,369

5,074

1,213
460
93
19

6,859

24,228
(913)

23,315

4,663

1,050
381
52
(280)

5,866

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

31. TAXATION (continued)

d. The components of income tax expense (benefit) are as follows: (continued)

The reconciliation between the profit before income tax and the estimated taxable income of the
Company for the years ended December 31, 2013 and 2012 is as follows:

2013

2012

Profit before income tax
Add back consolidation eliminations

Consolidated profit before income tax and eliminations
Less profit before income tax of the subsidiaries

Profit before income tax attributable to the Company
Less income subject to final tax

Temporary differences:
Provision for impairment and

trade receivables written-off
Provision for impairment of assets
Net periodic pension and other post-retirement

benefits costs

Finance lease
Deferred installation fee
Provision for personnel expenses
Valuation of fair value of long-term investment
Depreciation and gain on sale of property

and equipment

Payment of provision for early retirement program
Other provisions

Net temporary differences

Permanent differences:
Net periodic post-retirement health care benefit costs
Employee benefits
Donations
Equity in net income of associates and subsidiaries
Gain on sale of long term investment
Others

Net permanent differences

Taxable income of the Company

Current corporate income tax expense
Final income tax expense

Total current income tax expense of the Company
Current income tax expense of the subsidiaries

Total current income tax expense

75

27,149
11,992

39,141
(24,143)

14,998
(433)

14,565

854
596

414
366
83
(13)
(352)

(403)
(699)
33

879

374
247
193
(11,979)
(499)
460

(11,204)

4,240

848
61

909
6,086

6,995

24,228
10,536

34,764
(21,616)

13,148
(344)

12,804

43
246

291
(196)
(72)
537
-

(424)
699
(19)

1,105

90
218
215
(10,583)
-
360

(9,700)

4,209

842
36

878
5,750

6,628

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

31. TAXATION (continued)

d. The components of income tax expense (benefit) are as follows: (continued)

Tax Law No. 36/2008 which futher regulated in Government Regulation No. 77/2013 stipulates a
reduction of 5% from the top rate applicable to qualifying listed companies, for those whose stocks
are traded in the IDX which meet the prescribed criteria that the public owns 40% or more of the
total fully paid and traded shares, and such shares are owned by at least 300 parties, with each
party owning less than 5% of the total paid-up shares. These requirements must be met by a
company for a period of 183 days in one tax year. The Company has met all of the required
criteria; therefore, for purposes of calculating income tax expense and liabilities for the financial
reporting periods of December 31, 2013 and 2012, the Company has reduced the applicable tax
rate by 5%.

The Company applied a tax rate of 20% for the fiscal years 2013 and 2012. The subsidiaries
applied a tax rate of 25% for the fiscal years 2013 and 2012.

The Company will submit the above corporate income tax computation in its income tax return
(“Surat Pemberitahuan Tahunan” or “Annual SPT”) for the fiscal year 2013 that will be reported to
the tax office based on prevailing regulations. The amount of corporate income tax for the year
ended December 31, 2012 agreed with what was reported in the Annual SPT.

e. Tax assessment

(i) The Company

The Directorate General of Tax (“DGT”) assessed the Company for Value Added Tax,
withholding income taxes and corporate income tax for fiscal year 2011. Tax assessment for
the fiscal year 2008 has been completed with the issuance of Tax Assessment Letter (SKP)
No. SPHP-2/WPJ.19/KP.03/2014 regarding notice of workup with no correction for Income
Tax Article 21/22/23/26 and 4 (2).

the Company received SKPKBs No. 00056/207/07/093/13 to
In November 2013,
No. 00065/207/07/093/13 dated November 15, 2013, for the underpayment of Value Added
Tax (VAT) for the fiscal year January - September and November 2007 of Rp142 billion. On
January 2014,
the Company filed an objection to the Tax Authorities regarding the
underpayment of VAT. As of the issuance date of the consolidated financial statements, the
Tax Authorities have not yet issued their decision on the objection.

(ii) Telkomsel

On February 25, 2009, the Tax Authorities filed a judicial review request to the Indonesian
Supreme Court (“SC”) for the Tax Court’s acceptance of Telkomsel’s appeal on 2002
withholding tax amounting to Rp 115 billion. On April 3, 2009, Telkomsel filed a contra-appeal
to the SC. In November 2012 Telkomsel received a favorable verdict from the SC which
accepted Telkomsel’s contra-appeal.

On April 21, 2010, the Tax Authorities filed a judicial review request to the SC for the Tax
Court’s acceptance of Telkomsel’s request to cancel the Tax Collection Letter (STP) for the
underpayment of December 2008 Income Tax Article 25 amounting to Rp429 billion (including
a penalty of Rp8 billion). In May 2010, Telkomsel field a contra-appeal to the SC. As of the
date of approval and authorization for issuance of these consolidated financial statements, the
judicial review is still in process.

76

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

31. TAXATION (continued)

e. Tax assessment (continued)

On August 10, 2010, the Tax Authorities filed a judicial review request to the SC for the Tax
Court’s acceptance of Telkomsel’s appeal on 2004 and 2005 VAT totaling Rp215 billion. In
September 2010, Telkomsel filed a contra-appeal to the SC. As of the date of approval and
authorization for issuance of these consolidated financial statements, the judicial review is still
in process.

In May and June 2012, Telkomsel received the refund of penalty of 2010 Income Tax
Article 25 underpayment amounting to Rp15.7 billion based on the Tax Court’s verdict. On
July 17, 2012, the Tax Authorities filed a judicial review request to the SC on the Tax Court’s
verdict. On September 14, 2012, Telkomsel filed a contra-appeal to the SC. As of the date of
approval and authorization for issuance of these consolidated financial statements, the judicial
review is still in process.

In August 2012, the Tax Authorities accepted Telkomsel’s objection and refunded the whole
claim for 2008 underpayment of VAT amounting to Rp232 billion (including penalty of Rp81.9
billion).

On March 12, 2012, Telkomsel received assessment letters as a result of a tax audit for the
fiscal year 2010 by the Tax Authorities. Based on the letters, Telkomsel overpaid corporate
income tax and underpaid VAT amounting to Rp597.4 billion and Rp302.7 billion (including
penalty of Rp73.3 billion),
respectively. Telkomsel accepted the assessment on the
overpayment of corporate income tax and Rp12.1 billion of the underpayment of the VAT
(including penalty of Rp6.3 billion). The accepted portion was charged to the 2012
consolidated statement of comprehensive income. On April 5, 2012, Telkomsel received a
refund for the overpayment of corporate income tax for fiscal year 2010 amounting to
Rp294.7 billion, net of underpayment of VAT. On May 24, 2012, Telkomsel filed an objection
to the Tax Authorities for the underpayment of VAT of Rp290.6 billion (including penalty of
Rp67 billion) and recorded it as a claim for tax refund. On May 1, 2013, the Tax Authorities
rejected Telkomsel’s objection. Subsequently, on July 29, 2013, Telkomsel filed an appeal to
the Tax Court. As of
these
consolidated financial statements, the appeal is still in process.

the date of approval and authorization for the issuance of

In December 2013, the Tax Court accepted Telkomsel’s appeal on 2006 VAT and withholding
taxes totaling Rp116 billion. The amount which was previously presented as part of claims for
tax refund is reclassified to advances and other non-current assets.

f. Deferred tax assets and liabilities

The details of the Company and subsidiaries' deferred tax assets and liabilities are as follows:

(Charged)
credited to the
consolidated
statements of
comprehensive
income

December 31,
2012

Acquisition/
divestment
of
subsidiaries

December 31,
2013

The Company
Deferred tax assets:

Provision for impairment of receivables
Net periodic pension and other post-retirement

benefits costs

Employee benefit provisions
Deferred connection fee
Accrued expenses and provision for

inventory obsolescence

Provision for early retirement expense

Total deferred tax assets

276

129
173
54

22
140

794

77

170

84
(30)
16

5
(140)

105

-

-
-
-

-
-

-

446

213
143
70

27
-

899

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

31. TAXATION (continued)

f. Deferred tax assets and liabilities (continued)

(Charged)
credited to the
consolidated
statements of
comprehensive
income

December 31,
2012

Acquisition/
divestment
of
subsidiaries

December 31,
2013

Deferred tax liabilities:
Finance leases
Land rights, intangible assets, and others
Valuation of long-term investment
Difference between accounting and tax bases

of property and equipment

Total deferred tax liabilities

Deferred tax liabilities of the Company - net

Telkomsel
Deferred tax assets:

Employee benefit provisions
Provision for impairment of receivables
Recognition of interest under USO arrangements

Total deferred tax assets

Deferred tax liabilities:
Intangible assets
Finance leases
Difference between accounting and tax bases

of property and equipment

Total deferred tax liabilities

Deferred tax liabilities of Telkomsel - net

Deferred tax liabilities of other subsidiaries - net

Deferred tax liabilities - net

Deferred tax assets - net

(64)
(14)
0

(1,581)

(1,659)

(865)

206
118
6

330

(44)
(22)

(2,363)

(2,429)

(2,099)

(95)

(3,059)

89

73
3
(70)

38

44

149

48
4
(6)

46

(18)
(99)

95

(22)

24

(109)

64

71

-
-
-

-

-

-

-
-
-

-

-
-

-

-

-

(9)

(9)

(78)

9
(11)
(70)

(1,543)

(1,615)

(716)

254
122
0

376

(62)
(121)

(2,268)

(2,451)

(2,075)

(213)

(3,004)

82

(Charged)
credited to the
consolidated
statements of
comprehensive
income

December 31,
2011

Realized
to equity

December 31,
2012

(58)
91
140

43
(31)

(8)

177

-
-
-

-
-

-

-

276
173
140

129
54

22

794

The Company
Deferred tax assets:

Provision for impairment of receivables
Employee benefit provisions
Provision for early retirement expense
Net periodic pension and other post-retirement

benefit costs

Deferred connection fee
Accrued expenses and provision for

inventory obsolescence

Total deferred tax assets

334
82
-

86
85

30

617

78

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

31. TAXATION (continued)

f. Deferred tax assets and liabilities (continued)

(Charged)
credited to the
consolidated
statements of
comprehensive
income

December 31,
2011

Realized
to equity

December 31,
2012

Deferred tax liabilities:

Land rights, intangible assets, and others
Finance leases
Difference between accounting and tax bases

of property and equipment

Total deferred tax liabilities

Deferred tax liabilities of the Company - net

Telkomsel
Deferred tax assets:

Employee benefit provisions
Provision for impairment of receivables
Recognition of interest under USO arrangements

Total deferred tax assets

Deferred tax liabilities:
Finance leases
Intangible assets
Difference between accounting and tax bases

of property and equipment

Total deferred tax liabilities

Deferred tax liabilities of Telkomsel - net

Deferred tax liabilities of other subsidiaries - net

Deferred tax liabilities - net

Deferred tax assets - net

(21)
(33)

(1,929)

(1,983)

(1,366)

151
64
-

215

-
(49)

(2,529)

(2,578)

(2,363)

(65)

(3,794)

67

7
(31)

348

324

501

56
53
6

115

(22)
5

166

149

264

(30)

735

27

-
-

-

-

-

-
-
-

-

-
-

-

-

-

-

-

(5)

(14)
(64)

(1,581)

(1,659)

(865)

207
117
6

330

(22)
(44)

(2,363)

(2,429)

(2,099)

(95)

(3,059)

89

As of December 31, 2013 and 2012, the aggregate amounts of temporary differences associated
with investments in subsidiaries and associated companies, for which deferred tax liabilities have
not been recognized were Rp24,252 billion and Rp20,317 billion, respectively.

Realization of the deferred tax assets is dependent upon the Company and subsidiary’s capability
in generating future profitable operations. Although realization is not assured, the Company and
subsidiaries believe that it is probable that these deferred tax assets will be realized through
reduction of future taxable income when temporary differences reverse. The amount of deferred
tax assets is considered realizable; however, it could be reduced if actual future taxable income is
lower than estimates.

g. Administration

Since 2008 to 2012, the Company has been consecutively entitled to income tax rate reduction of
5% for meeting the requirements in accordance with the Government Regulation No. 81/2007 in
conjunction with the Ministry of Finance Regulation No. 238/PMK.03/2008. On the basis of
historical data, for the year 2013, the Company calculates the deferred tax using the tax rate of
20%.

The taxation laws of Indonesia require that the Company and subsidiaries submit individual tax
returns on the basis of self-assessment. Under prevailing regulations, the DGT may assess or
amend taxes within a certain period. For fiscal years 2007 and earlier, this period is within ten
years of the time the tax became due, but not later than 2013, while for fiscal years 2008 and
onwards, the period is within five years of the time the tax became due.

79

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

31. TAXATION (continued)

g. Administration (continued)

The Minister of Finance of the Republic of Indonesia has issued Regulation No.85/PMK.03/2012
dated June 6, 2012 concerning the appointment of State-Owned Enterprises ("SOEs") to withhold,
deposit and report VAT and Sales Tax on Luxury Goods ("PPnBM") according to the procedures
outlined in the Regulation which is effective from July 1, 2012. The Minister of Finance of the
Republic Indonesia also has issued Regulation No.224/PMK.011/2012 dated December 26, 2012
concerning the appointment of SOEs to withhold income tax article 22 which is effective from
February 23, 2013. The Company has withheld, deposited, and reported the VAT and PPnBM or
VAT and also income tax article 22 in accordance with the Regulation.

No tax audit has been conducted for fiscal years 2003, 2005, 2006, 2007, 2009, and 2010 on the
Company. Tax audits have been completed for all other fiscal years, except for fiscal year 2011.

The Company received a certificate of tax audit exemption from the DGT for fiscal years 2007,
2008, 2009 and 2010, 2012 which is valid unless the Company files for corporate income tax
overpayment, in which case a tax audit will be performed.

32. BASIC AND DILUTED EARNINGS PER SHARE

Basic earnings per share is computed by dividing profit for the year attributable to owners of the
parent company amounting to Rp14,205 billion and Rp12,850 billion by the weighted average number
of shares outstanding during the period totaling 96,358,660,797 and 96,011,315,505 (after stock split)
for the years ended December 31, 2013 and 2012, respectively.

Basic earnings per share amounted to Rp147.42 and Rp133.84 (in full amount) for the years ended
December 31, 2013 and 2012, respectively.

The calculation of basic earning per share in 2012 has been retrospectively adjusted in connection
with the Company’s stock split (Note 1c).

No diluted earnings per share is computed because the Company does not have potentially dilutive
financial investments for the years ended December 31, 2013 and 2012.

33. CASH DIVIDENDS AND GENERAL RESERVE

In the AGM of Stockholders of the Company as stated in notarial deed No. 14 dated May 11, 2012 of
Ashoya Ratam,S.H.,MKn., the Company’s stockholders agreed on the distribution of cash dividend
and special cash dividend for 2011 amounting to Rp6,031 billion and Rp1,096 billion, respectively. On
the Company paid the cash dividend and special cash dividend totalling
June 22, 2012,
Rp7,127 billion.

In the AGM of Stockholders of the Company as stated in notarial deed No. 38 dated April 19, 2013 of
Ashoya Ratam,S.H.,MKn., the Company’s stockholders agreed on the distribution of cash dividend
and special cash dividend for 2012 amounting to Rp7,068 billion and Rp1,285 billion, respectively. On
June 18, 2013,
the Company paid the cash dividend and special cash dividend totalling
Rp8,354 billion.

80

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

33. CASH DIVIDENDS AND GENERAL RESERVE (continued)

Appropriation of Retained Earnings

Under the Limited Liability Company Law, the Company is required to establish a statutory reserve
amounting to at least 20% of its issued and paid-up capital.

The balance of the appropriated retained earnings of the Company as of December 31, 2013 and
2012 amounted to Rp15,337 billion.

34. RETIREMENT BENEFIT AND OTHER POST RETIREMENT BENEFIT OBLIGATIONS

2013

2012

Prepaid pension benefit costs

The Company
Infomedia

Prepaid pension benefit costs

Pension benefit costs provision and

other post-employment benefit

Pension

The Company
Telkomsel

Pension benefit costs provisions
Other post-retirement benefits
Obligation under the Labor Law

Pension benefit costs provision and
other post-employment benefits

Net periodic pension costs

The Company
Telkomsel
Infomedia

Net periodic pension costs (Note 27)

Other post-retirement benefit costs (Note 27)

Employee benefit costs under the Labor Law

a. Prepaid pension benefit costs

927
-

927

1,644
613

2,257
349
189

2,795

678
194
1

873

66

17

1,031
1

1,032

1,373
419

1,792
310
146

2,248

592
197
0

789

65

38

The Company sponsors a defined benefit pension plan to employees with permanent status prior
to July 1, 2002. The pension benefits are paid based on the participating employees’ latest basic
salary at retirement and the number of years of their service. The plan is managed by Telkom
Pension Fund (“Dana Pensiun Telkom” or “Dapen”). The participating employees contribute 18%
(before March 2003: 8.4%) of
their basic salaries to the pension fund. The Company’s
contributions to the pension fund for the years ended December 31, 2013 and 2012 amounted to
Rp182 billion and Rp186 billion, respectively.

The following table presents the change in projected pension benefits obligation, change in
pension plan assets,
the pension plan and net amount recognized in the
Company’s consolidated statement of financial position as of December 31, 2013 and 2012, for its
defined benefit pension plan:

funded status of

81

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

34. RETIREMENT BENEFIT AND OTHER POST RETIREMENT BENEFIT OBLIGATIONS

(continued)

a. Prepaid pension benefit costs (continued)

2013

2012

Change in projected pension benefits obligation

Projected pension benefits obligation at beginning of year
Service costs
Interest costs
Pension plan participants' contributions
Actuarial (gains) losses
Expected pension benefits paid

Projected pension benefits obligation at end of year

Change in pension plan assets

Fair value of pension plan assets at beginning of year
Expected return on pension plan assets
Employer’s contributions
Pension plan participants' contributions
Actuarial (losses) gains
Expected pension benefits paid

Fair value of pension plan assets at end of year

Funded status
Unrecognized prior service costs
Unrecognized net actuarial (gains) losses

Prepaid pension benefit costs

19,249
450
1,183
44
(5,387)
(656)

14,883

18,222
1,485
182
44
(2,474)
(656)

16,803

1,920
78
(1,071)

927

16,188
372
1,151
44
2,123
(629)

19,249

16,597
1,517
186
44
507
(629)

18,222

(1,027)
217
1,841

1,031

The expected return is determined based on market expectation for returns over the entire life of
the obligation by considering the portfolio mix of the plan assets. The actual return on plan assets
was (Rp989) billion and Rp2,024 billion for the years ended December 31, 2013 and 2012
respectively. Based on the Company’s regulation issued on January 14, 2014 regarding Dapen’s
Funding Policy,
the Company will not give contribution to Dapen when Dapen’s Funding
Sufficiency Ratio (FSR) is above 105%. Therefore, the Company expects no contribution to
defined benefit pension plan in 2014.

The movements of the prepaid pension benefit costs during the years ended December 31, 2013
and 2012 are as follows:

Prepaid pension benefit costs at beginning of year
Net periodic pension costs less amounts

charged to subsidiaries

Amounts charged to subsidiaries
under contractual agreement

Employer’s contributions

Prepaid pension benefit costs at end of year

2013

2012

(1,031)

265

21
(182)

(927)

(990)

133

12
(186)

(1,031)

82

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

34. RETIREMENT BENEFIT AND OTHER POST RETIREMENT BENEFIT OBLIGATIONS

(continued)

a. Prepaid pension benefit costs (continued)

As of December 31, 2013 and 2012, pension plan assets mainly consisted of : 

Government bonds
Indonesian equity securities
Corporate bonds
Others

Total

2013

2012

40.30%
21.97%
21.19%
16.54%

37.96%
21.82%
16.91%
23.31%

100.00%

100.00%

Pension plan assets also include Series B shares issued by the Company with fair values totaling
Rp336 billion and Rp223 billion, representing 2.00% and 1.23% of
total plan assets as of
December 31, 2013 and 2012, respectively, and bonds issued by the Company with fair values
totaling Rp151 billion and Rp159 billion representing 0.90% and 0.87% of total plan assets as of
December 31, 2013 and 2012, respectively.

The actuarial valuation for the defined benefit pension plan and the other post-retirement benefits
(Notes 34b and 34c) was performed based on the measurement date as of December 31, 2013
and 2012, with reports dated February 28, 2014 and February 28, 2013, respectively, by
PT Towers Watson Purbajaga (“TWP”), an independent actuary in association with Towers
Watson (“TW”) (formerly Watson Wyatt Worldwide). The principal actuarial assumptions used by
the independent actuary as of December 31, 2013 and 2012 are as follows:

Discount rate
Expected long-term return on pension plan assets
Rate of compensation increases

The components of net periodic pension costs are as follows:

Service costs
Interest costs
Expected return on pension plan assets
Amortization of prior service costs

Net periodic pension costs
Amount charged to subsidiaries

under contractual agreements

Net periodic pension costs less

amounts charged to subsidiaries (Note 27)

2013

2012

9.00%
9.75%
8.00%

6.25%
8.25%
8.00%

2013

2012

450
1,183
(1,485)
139

287

(21)

266

372
1,151
(1,517)
139

145

(12)

133

83

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

34. RETIREMENT BENEFIT AND OTHER POST RETIREMENT BENEFIT OBLIGATIONS

(continued)

a. Prepaid pension benefit costs (continued)

Historical information:

2013

2012

2011

2010

2009

Present value of funded defined

(14,883)

(19,249)

(16,188)

(11,924)

(10,131)

benefit obligation
Fair value of plan assets

16,803

18,222

16,597

15,098

12,300

Surplus (deficit) in the plan

1,920

(1,027)

409

3,174

2,169

Experience adjustments arising on

plan liabilities

Experience adjustments arising on

(20)

(1)

(156)

(314)

(318)

plan assets

2,474

(507)

(410)

(1,604)

(2,028)

b. Pension benefit costs provisions

(i) The Company

The Company sponsors unfunded defined benefit pension plans and a defined contribution
pension plan for its employees.

The defined contribution pension plan is provided to employees hired with permanent status
on or after July 1, 2002. The plan is managed by Financial Institutions Pension Fund (“Dana
Pensiun Lembaga Keuangan” or “DPLK”). The Company’s contribution to DPLK is determined
salaries and amounted to
based on a certain percentage of
Rp6 billion and Rp5 billion for the years ended December 31, 2013 and 2012, respectively.

the participants’

Since 2007, the Company has provided pension benefit based on uniformulation for both
participants prior to and from April 20, 1992 effective for employees retiring beginning
February 1, 2009. The change in benefit had increased the Company’s obligations by
Rp699 billion, which is amortized over 9.9 years until 2016. In 2010, the Company replaced
the uniformulation with Manfaat Pensiun Sekaligus (“MPS”). MPS is given to those employees
reaching retirement age, upon death or upon being disabled starting from February 1, 2009.
The change in benefit had increased the Company’s obligations by Rp435 billion, which is
amortized over 8.63 years until 2018.

84

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

34. RETIREMENT BENEFIT AND OTHER POST RETIREMENT BENEFIT OBLIGATIONS

(continued)

b. Pension benefit cost provisions (continued)

(i) The Company (continued)

The Company also provides benefits to employees during a pre-retirement period in which
they are inactive for 6 months prior to their normal retirement age of 56 years, known as pre-
retirement benefits (“Masa Persiapan Pensiun” or “MPP”). During the pre-retirement period,
the employees still receive benefits provided to active employees, which include, but are not
limited to, regular salary, health care, annual leave, bonus and other benefits. Since 2012, the
Company has issued a new requirement for MPP effective for employees retiring beginning
April 1, 2012, whereby the employee is required to file a request for MPP and if the employee
does not file the request, he or she is required to work until the retirement date.

The following table presents the change in projected benefits obligation of MPS and MPP for
the years ended December 31, 2013 and 2012:

2013

2012

Change in projected benefits obligation
Unfunded projected benefits obligation at

beginning of year

Service costs
Interest costs
Actuarial gains
Benefits paid by employer

Unfunded projected benefits obligation

at end of year

Unrecognized prior service costs
Unrecognized net actuarial losses

Pension benefit costs provisions at end of year

2,436
97
150
(342)
(141)

2,200
(506)
(50)

1,644

2,440
104
173
(128)
(153)

2,436
(639)
(424)

1,373

Movements of the pension benefit costs provisions during the years ended December 31,
2013 and 2012:

Pension benefit costs provisions at beginning of year
Net periodic pension costs
Employer’s contributions

Pension benefit costs provisions at end of year

2013

2012

1,373
412
(141)

1,644

1,067
459
(153)

1,373

85

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

34. RETIREMENT BENEFIT AND OTHER POST RETIREMENT BENEFIT OBLIGATIONS

(continued)

b. Pension benefit costs provisions (continued)

(i) The Company (continued)

The principal actuarial assumptions used by the independent actuary based on the
measurement date as of December 31, 2013 and 2012 are as follow:

Discount rate
Rate of compensation

The components of total periodic pension costs are as follows:

Service costs
Interest costs
Amortization of prior service costs
Recognized actuarial losses

Total periodic pension costs (Note 27)

Historical information:

2013

2012

9.00%
8.00%

6.25%
8.00%

2013

2012

97
150
132
33

412

104
173
133
49

459

2013

2012

2011

2010

2009

Present value of funded defined

benefit obligation

(2,200)

(2,436)

(2,440)

(2,096)

(1,622)

Deficit in the plan

(2,200)

(2,436)

(2,440)

(2,096)

(1,622)

Experience adjustments arising

on plan liabilities

3

72

(30)

23

309

(ii) Telkomsel

Telkomsel provides a defined benefit pension plan to its employees. Under
this plan,
employees are entitled to pension benefits based on their latest basic salary or take-home pay
and the number of years of their service. PT Asuransi Jiwasraya (“Jiwasraya”), a state-owned
life insurance company, manages the plan under an annuity insurance contract. Until 2004,
the employees contributed 5% of their monthly salaries to the plan and Telkomsel contributed
any remaining amount required to fund the plan. Starting 2005, the entire contributions are
fully made by Telkomsel.

Telkomsel’s contributions to Jiwasraya amounted to Rp nil and Rp45 billion for the years
ended December 31, 2013 and 2012, respectively.

86

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

34. RETIREMENT BENEFIT AND OTHER POST RETIREMENT BENEFIT OBLIGATIONS

(continued)

b. Pension benefit costs provisions (continued)

(ii) Telkomsel (continued)

The following table presents the change in projected pension benefits obligation, change in
pension plan assets, funded status of the pension plan and net amount recognized in the
Company’s consolidated statement of financial position for its defined benefit pension plan:

2013

2012

Change in projected pension benefits obligation

Projected pension benefits obligation at beginning of year
Service cost
Interest cost
Actuarial gains (losses)
Expected pension benefits paid

Projected pension benefits obligation at end of year

Changes in pension plan asset

Fair value of pension plan assets at beginning of year
Expected return on pension plan assets
Employer’s contributions
Actuarial gains (losses)
Expected pension benefits paid

Fair value of pension plan assets at end of year

Funded status
Unrecognized items in the consolidated
statement of financial position:
Prior service costs
Net actuarial gain (losses)

Pension benefit costs provisions

1,472
130
88
(789)
(2)

899

666
40
-
(265)
(2)

439

(460)

0
(153)

(613)

The components of the net periodic pension costs are as follows:

Service costs
Interest costs
Expected return on pension plan assets
Amortization of past service costs
Recognized actuarial losses

Net periodic pension costs (Note 27)

2013

2012

130
88
(40)
1
15

194

1,238
119
83
36
(4)

1,472

458
31
42
139
(4)

666

(806)

0
387

(419)

119
83
(31)
1
25

197

87

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

34. RETIREMENT BENEFIT AND OTHER POST RETIREMENT BENEFIT OBLIGATIONS

(continued)

b. Pension benefit costs provisions (continued)

(ii) Telkomsel (continued)

The net periodic pension costs for the pension plan was calculated based on actuary
measurement date as of December 31, 2013 and 2012, with reports dated February 20,
2014 and February 12, 2013, respectively, by TWP, an independent actuary in association
with TW. The principal actuarial assumptions used by the independent actuary based on the
measurement date as of December 31, 2013 and 2012, are as follows:

Discount rate
Expected long-term return on plan assets
Rate of compensation increases
Historical information

2013

2012

9.00%
9.00%
6.50%

6.00%
6.00%
6.50%

Present value of funded defined

benefit obligation
Fair value of plan assets

Deficit in the plan

Experience adjustments arising

on plan liabilities

Experience adjustments arising

2013

2012

2011

2010

2009

(899)
439

(460)

(1,472)
666

(1,237)
458

(806)

(779)

(663)
246

(417)

(399)
154

(245)

43

71

(44)

9

(17)

on plan assets

265

(139)

(192)

(49)

25

c. Other post-retirement benefits

The Company provides other post-retirement benefits in the form of cash paid to employees on
their retirement or termination. These benefits consist of last housing allowance (“Biaya Fasilitas
Perumahan Terakhir” or “BFPT”) and home passage leave (“Biaya Perjalanan Pensiun dan
Purnabhakti” or “BPP”).

Movements of
December 31, 2013 and 2012:

the other post-retirement benefit costs provisions for

the years ended

Other post-retirement benefit costs provisions

at beginning of year

Other post-retirement benefit costs
Other post-retirement benefits paid by the Company

Net other post-retirement benefit

costs provisions at end of year

88

2013

2012

310
66
(27)

349

273
65
(28)

310

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

34. RETIREMENT BENEFIT AND OTHER POST RETIREMENT BENEFIT OBLIGATIONS

(continued)

c. Other post-retirement benefits (continued)

The principal actuarial assumptions used by the independent actuary as of December 31, 2013
and 2012 are as follows:

Discount rate
Rate of compensation

2013

2012

9.00%
8.00%

6.25%
8.00%

Components of
December 31, 2013 and 2012:

the total periodic other post-retirement benefit costs for

the years ended

Service costs
Interest costs
Amortization of past service costs
Recognized actuarial losses

Other post-retirement benefit costs (Note 27)

Historical information:

2013

2012

11
30
7
18

66

10
32
7
16

65

Present value of funded defined

benefit obligation

Deficit in the plan

Experience adjustments arising on

plan liabilities

d. Obligation under the Labor Law

2013

2012

2011

2010

2009

(450)

(450)

(508)

(508)

(462)

(462)

(409)

(409)

(336)

(336)

(7)

5

(13)

11

(1)

Under Law No. 13 Year 2003, the Company and subsidiaries are required to provide minimum
pension benefit, if not covered yet by the sponsored pension plans, to their employees upon
retirement age. The total related obligation recognized as of December 31, 2013 and 2012
amounted to Rp189 billion and Rp146 billion, respectively. The related employee benefit costs
charged to expense amounted to Rp17 billion and Rp38 billion for the years ended December 31,
2013 and 2012, respectively.

35. LONG SERVICE AWARDS (“LSA”)

Telkomsel provides certain cash awards or certain number of days leave benefits to its employees
based on the employees’ length of service requirements, including LSA and LSL. LSA are either paid
at the time the employees reach certain years during employment, or at the time of termination. LSL
are either certain number of days leave benefit or cash, subject to approval by management, provided
to employees who meet the requisite number of years of service and with a certain minimum age. 

The obligation with respect to these awards was determined based on an actuarial valuation using the
Projected Unit Credit method, and amounted to Rp336 billion and Rp347 billion as of
December 31, 2013 and 2012, respectively. The related benefit costs charged to expense amounted
to Rp19 billion and Rp121 billion for the years ended December 31, 2013 and 2012, respectively
(Note 27).

89

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

36. POST-RETIREMENT HEALTH CARE BENEFITS

The Company provides a post-retirement health care plan to all of
its employees hired before
November 1, 1995 who have worked for the Company for 20 years or more when they retire, and to
their eligible dependents. The requirement to work for 20 years does not apply to employees who
retired prior to June 3, 1995. The employees hired by the Company starting from November 1, 1995
are no longer entitled to this plan. The plan is managed by Yakes.

The defined contribution post-retirement health care plan is provided to employees hired with
permanent status on or after November 1, 1995 or employees with terms of service less than 20 years
at the time of retirement. The Company’s contribution amounted to Rp17 billion and Rp18 billion for
the years ended December 31, 2013 and 2012, respectively.

The following table presents the change in the projected post-retirement health care benefits
obligation, change in post-retirement health care benefits plan assets, funded status of the post-
retirements health care benefits plan and net amount recognized in the Company’s consolidated
statement of financial position as of December 31, 2013 and 2012:

2013

2012

Change in projected post-retirement
health care benefits obligation

Projected post-retirement health care benefits

obligation at beginning of year

Service costs
Interest costs
Actuarial (gains) losses
Expected post-retirement health care benefits paid

Projected post-retirement health care benefits

obligation at end of year

Change in post-retirement health care benefits plan assets

Fair value of plan assets at beginning of year
Expected return on plan assets
Employer’s contributions
Actuarial (losses) gains
Expected post-retirement health care paid

Fair value of plan assets at end of year

Funded status
Unrecognized net actuarial losses

Post-retirement health care benefit costs provisions

13,162
70
813
(3,099)
(293)

10,547
56
755
2,074
(270)

10,653

13,162

9,913
744
302
(1,005)
(293)

9,661

(992)
240

(752)

8,986
720
300
177
(270)

9,913

(3,249)
2,570

(679)

90

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

36. POST-RETIREMENT HEALTH CARE BENEFITS (continued)

As of December 31, 2013 and 2012, plan assets mainly consisted of:

Mutual funds
Equity securities
Time deposits
Others

Total assets

2013

2012

81.80%
13.14%
3.68%
1.38%

81.00%
7.61%
10.72%
0.67%

100.00%

100.00%

Yakes plan assets also include Series B shares issued by the Company with fair values totaling
Rp120 billion and Rp35 billion representing 1.25% and 0.35% of total plan assets as of December 31,
2013 and 2012, respectively.

The expected return is determined based on market expectation for returns over the entire life of the
obligation by considering the portfolio mix of the plan assets. The actual return on plan assets was
(Rp261 billion) and Rp896 billion for the years ended December 31, 2013 and 2012, respectively. The
Company expects to contribute Rp226 billion to its post-retirement health care plan during 2014.

The components of net periodic post-retirement health care benefit costs are as follows:

Service costs
Interest costs
Expected return on plan assets
Recognized actuarial losses

Net periodic post-retirement benefit costs
Amounts charged to subsidiaries
under contractual agreements

Net periodic post-retirement health care benefit

costs less amounts charged to subsidiaries (Note 27)

2013

2012

70
813
(744)
236

375

(1)

374

56
755
(720)
-

91

(1)

90

The movements of the projected post-retirement health care benefit costs provisions for the years
ended December 31, 2013 and 2012, are as follows:

Projected post-retirement health care benefit costs provisions

at beginning of year

Net periodic post-retirement health care benefits costs
less amounts charged to subsidiaries (Note 27)

Amounts charged to subsidiaries under

contractual agreements

Employer’s contributions

Projected post-retirement health care benefit

costs provisions at end of year

2013

2012

679

374

1
(302)

752

888

90

1
(300)

679

91

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

36. POST-RETIREMENT HEALTH CARE BENEFITS (continued)

The actuarial valuation for the post-retirement health care benefits was performed based on the
measurement date as of December 31, 2013 and 2012, with reports dated February 28, 2014 and
February 28, 2013, respectively, by TWP, an independent actuary in association with TW. The
principal actuarial assumptions used by the independent actuary as of December 31, 2013 and
2012 are as follows:

Discount rate
Expected long-term return on plan assets
Health care costs trend rate assumed for next year

2013

2012

9.00%
9.50%
7.00%

6.25%
7.50%
7.00%

1% change in assumed future health care costs trend rates would have the following effects:

1% point increase 1% point decrease

Service costs and interest costs
Accumulated post-retirement health care benefits obligation

289
1,720

(227)
(1,413)

Historical information:

Present value of funded defined

benefit obligation
Fair value of plan assets

2013

2012

2011

2010

2009

(10,653)
9,661

(13,162)
9,913

(10,547)
8,986

(8,741)
8,005

(7,166)
6,022

Deficit in the plan

(992)

(3,249)

(1,561)

(736)

(1,144)

Experience adjustments arising on

plan liabilities

Experience adjustments arising on

plan assets

(56)

74

(64)

(231)

(722)

1,005

(177)

(222)

(691)

(756)

37. RELATED PARTY TRANSACTIONS

In the normal course of its business, the Company and subsidiaries entered into transactions with
related parties. It is the Company's policy that the pricing of these transactions be the same as those
of arm’s length transactions.

a. Nature of relationships and accounts/transactions with related parties

Details of the nature of relationships and transactions/accounts with significant related parties are
as follows:

Related parties

The Government

Ministry of Finance
State-owned enterprises

Nature of relationships
with related parties

Majority stockholder

Entity under common control

Indosat

Entity under common control

92

Nature of transactions/accounts

Finance costs and investment in
financial instruments
Operation expenses, purchase of property
and equipment, construction and
installation services, insurance expense,
finance income, finance costs,
investment in financial instruments
Interconnection revenues, interconnection
expenses, telecommunications facilities
usage, operating and maintenance cost,
leased lines revenue, satellite transponders
usage revenues, usage of data
communication network system expenses
and lease revenues

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

37. RELATED PARTY TRANSACTIONS (continued)

a. Nature of relationships and accounts/transactions with related parties (continued)

Details of the nature of relationships and transactions/accounts with significant related parties are
as follows:

Related parties

Nature of relationships
with related parties

PT Aplikanusa Lintasarta

Entity under common control

(“Lintasarta”)

Indosat Mega Media
CSM

Entity under common control
Associated company

Patrakom*

Associated company

PSN

Associated company

Indonusa**

Associated company

PT Industri Telekomunikasi

Indonesia (“INTI”)

Entity under common control

Nature of transactions/accounts

Network revenues, usage of data
communication network system expenses
and leased lines expenses
Network revenues
Satellite transponders usage revenues,
leased lines revenues, transmission lease
expenses
Satellite transponders usage revenues,
leased lines revenues, transmission lease
expenses
Satellite transponders usage revenues,
leased lines revenues, transmission lease
expenses, interconnection revenues and
interconnection expense
Leased line revenues, telecommunication
services revenue, data telecommunication
expense
Purchase of property and equipment

PT Asuransi Jasa Indonesia

Entity under common control

Insurance of property and equipment

(“Jasindo”)

PT Jaminan Sosial Tenaga Kerja

Entity under common control

Insurance for employees

(“Jamsostek”)

PT Perusahaan Listrik Negara

Entity under common control

Electricity expenses

(Persero) (“PLN”)

PT Pos Indonesia
State-owned banks
BNI
Bank Mandiri
BRI
BTN
BSM
PT Bank BRI Syariah
(“BRI Syariah”)

Bahana

Entity under common control
Entity under common control
Entity under common control
Entity under common control
Entity under common control
Entity under common control
Entity under common control
Entity under common control

Entity under common control

Koperasi Pegawai Telkom

Entity under common control

(“Kopegtel”)

PT Sandhy Putra Makmur

Entity under common control

(“SPM”)

Koperasi Pegawai Telkomsel

Entity under common control

(“Kisel”)

PT Graha Informatika

Nusantara (“Gratika”)

Directors and commissioners
Yakes

Entity under common control

Key management personnel
Entity under significant
influence

* Patrakom became a subsidiary on September 25, 2013 (Note 3).
** On October 8, 2013, the Company sold its 80% ownership in Indonusa (Notes 3 and 10).

93

Cost of SIM cards
Finance income and finance costs
Finance income and finance costs
Finance income and finance costs
Finance income and finance costs
Finance income and finance costs
Finance costs
Finance costs

Available-for-sale financial assets, bonds
and notes
Purchase of property and equipment,
construction and installation services,
leases of buildings, leases of vehicles,
purchases of materials and construction
services, utilities maintenance and
cleaning services and RSA revenues
Leases of buildings, leases of vehicles,
purchase of materials and construction
services, utilities maintenance and
cleaning services
Leases of vehicles, printing and distribution
of customer bills, collection fee, and other
services fee, distribution of SIM cards and
pulse reload vouchers
Leased lines revenues, purchase of
property and equipment, installation expense,
and maintenance expense
Honorarium and facilities
Medical expenses

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

37. RELATED PARTY TRANSACTIONS (continued)

b. Transactions with related parties

The following are significant transactions with related parties:

REVENUES

Entity under common control

Kisel
Indosat
Gratika
Lintasarta

Sub-total

Associated companies
Indonusa**
CSM
Patrakom*

Sub-total

Others (each below Rp30 billion)

Total

EXPENSES

Entity under common control

Indosat
Kisel
Kopegtel
PLN
Jasindo
SPM
PT Pos Indonesia
Jamsostek

Sub-total

Entity under significant influence

Yakes

Associated companies

PSN
CSM
Patrakom*

Sub-total

Others (each below Rp30 billion)

Total

2013

2012

Amount

% of
total revenues

Amount

% of
total revenues

2,751
1,053
342
64

4,210

45
31
-

76

99

4,385

3.32
1.27
0.41
0.08

5.08

0.05
0.04
-

0.09

0.12

5.29

2,351
1,033
3
85

3,472

-
47
80

127

27

3,626

3.05
1.34
0.00
0.11

4.50

-
0.06
0.10

0.16

0.04

4.70

2013

2012

Amount

% of
total expenses

Amount

% of
total expenses

1,008
743
692
651
333
118
64
39

3,648

159

187
63
-

250

80

4,137

1.77
1.30
1.21
1.14
0.58
0.21
0.11
0.07

6.39

0.28

0.33
0.11
-

0.44

0.14

7.25

1,004
825
817
660
370
25
51
36

3,788

150

165
100
73

338

34

4,310

1.94
1.59
1.58
1.27
0.71
0.05
0.10
0.07

7.31

0.29

0.32
0.19
0,14

0.65

0.07

8.32

* Patrakom became a subsidiary on September 25, 2013 (Note 3).
** On October 8, 2013, the Company sold its 80% ownership in Indonusa (Notes 3 and 10).

94

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

37. RELATED PARTY TRANSACTIONS (continued)

b. Transactions with related parties (continued)

2013

2012

Amount

finance income

Amount

% of total

% of total
finance income

FINANCE INCOME

Entity under common control
State-owned banks

530

62.87

366

61.41

FINANCE COSTS

Majority stockholder

The Government

Entity under common control
State-owned banks

Total

PURCHASE OF PROPERTY
AND EQUIPMENT (Note 11)

Entity under common control

Kopegtel
State-owned enterprises

Sub-total

Others (each below Rp30 billion)

Total

2013

2012

Amount

% of total
finance costs

Amount

% of total
finance costs

84

518

602

5.59

34.44

40.03

82

424

506

3.99

20.63

24.62

2013

2012

Amount

% of total
fixed assets
purchased

Amount

% of total
fixed assets
purchased

223
126

349

59

408

1.03
0.58

1.61

0.27

1.88

237
98

335

47

382

1.60
0.66

2.26

0.32

2.58

Presented below are balances of accounts with related parties:

2013

2012

Amount

% of
total assets

Amount

% of
total assets

a. Cash and cash equivalents (Note 4)

b. Other current financial assets (Note 5)

c. Trade receivables - net (Note 6)

d. Advances and prepaid expenses (Note 8)

Others

e. Advances and other non-current

assets (Note 12)
Entity under common control

BNI
Others

Total

11,736

1,226

900

82

52
3

55

95

9.17

0.95

0.70

0.06

0.04
0.00

0.04

8,992

1,888

701

18

-
14

14

8.07

1.69

0.63

0.02

-
0.01

0.01

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

37. RELATED PARTY TRANSACTIONS (continued)

b. Transactions with related parties (continued)

f.

Trade payables (Note 14)

Entity under common control

INTI
Kopegtel
Indosat
State-owned enterprises

Sub-total

Entity under significant influence

Yakes

Others

Total

g. Accrued expenses (Note 15)
Majority stockholder
The Government

Entity under common control

State-owned banks

Total

h. Advances from customers and suppliers

Majority stockholder
The Government

i. Short-term bank loans (Note 17)

Entity under common control

BRI
BSM
BRI Syariah

Total

j.

Two-step loans (Note 19)
Majority stockholder
The Government

k. Bonds and notes (Note 20)

Entity under common control

Bahana

l.

Long-term bank loans (Note 21)
Entity under common control

BRI
BNI
Bank Mandiri

Total

2013

2012

Amount

% of total
liabilities

Amount

% of total
liabilities

115
82
17
1

215

43

568

826

17

53

70

19

50
14
3

67

0.23
0.16
0.03
0.00

0.42

0.09

1.12

1.63

0.04

0.10

0.14

0.04

0.09
0.03
0.01

0.13

197
115
31
3

346

39

47

432

17

72

89

64

-
5
-

5

0.44
0.26
0.07
0.01

0.78

0.09

0.11

0.98

0.04

0.16

0.20

0.14

-
0.01
-

0.01

1,915

3.79

1,987

4.48

-

-

8

0.02

4,043
2,351
1,069

7,643

8.00
4.65
2.12

14.77

4,630
2,349
1,417

8,396

10.43
5.29
3.19

18.91

96

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

37. RELATED PARTY TRANSACTIONS (continued)

c. Significant agreements with related parties

i. The Government

The Company obtained two-step loans from the Government (Note 19).

ii.

Indosat

The Company has an agreement with Indosat
telecommunications services to the public.

for

the provision of

international

The Company has also entered into an interconnection agreement between the Company’s
fixed line network (Public Switched Telephone Network or “PSTN”) and Indosat’s GSM mobile
cellular telecommunications network in connection with the implementation of
the Indosat
Multimedia Mobile services and the settlement of
the related interconnection rights and
obligations.

The Company also has an agreement with Indosat for the interconnection of Indosat's GSM
mobile cellular telecommunications network with the Company's PSTN, enabling each party’s
customers to make domestic calls between Indosat’s GSM mobile network and the Company’s
fixed line network and allowing Indosat’s mobile customers to access the Company’s IDD
service by dialing “007”.

The Company has been handling customer billings and collections for Indosat. Indosat is
gradually taking over the activities and performing its own direct billing and collection. The
Company receives compensation from Indosat computed at 1% of the collections made by the
Company beginning January 1, 1995, plus the billing process expenses which are fixed at a
certain amount per record. On December 11, 2008, the Company and Indosat agreed to
implement IDD service charge tariff which already takes into account the compensation for
billing and collection. The agreement is valid and effective starting on January to December
2012, and can be applied until a new agreement becomes available.

On December 28, 2006, the Company and Indosat signed amendments to the interconnection
agreements for the fixed line networks (local, SLJJ and international) and mobile network for
the cost-based tariff obligations under the MoCI Regulations No. 8
the implementation of
Year 2006 (Note 40). These amendments took effect on January 1, 2007.

Telkomsel also entered into an agreement with Indosat
telecommunications services to its GSM mobile cellular customers.

for the provision of

international

The Company provides leased lines to Indosat and subsidiaries, namely PT Indosat Mega
Media and Lintasarta. The leased lines can be used by these companies for telephone,
telegraph, data, telex, facsimile or other telecommunication services.

iii. Others

The Company has entered into agreements with associated companies, namely CSM, PSN
and Gratika for the utilization of the Company's satellite transponders or frequency channels
and leased lines.

Telkomsel has an agreement with PSN for the lease of PSN’s transmission link. Based on the
agreement, which was made on March 14, 2001, the minimum lease period is 2 years since
the operation of the transmission link and is extendable subject to agreement by both parties.
As of the issuance date of the consolidated financial statements, the extension is still
in
process.

97

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

37. RELATED PARTY TRANSACTIONS (continued)

c. Significant agreements with related parties (continued)

iii. Others (continued)

Koperasi Pegawai Telkomsel (“Kisel”) is a cooperative that was established by Telkomsel’s
employees to engage in car rental services, printing and distribution of customer bills,
collection and other services principally for the benefit of Telkomsel. Telkomsel also has
dealership agreements with Kisel for distribution of SIM cards and pulse reload vouchers.

d. Key management personnel remuneration

Key management personnel consists of
Company and its subsidiaries.

the Boards of Commissioners and Directors of

the

The Company and subsidiaries provide honorarium and facilities to support the operational duties
of the Board of Commissioners and short-term employment benefits in the form of salaries and
facilities to support the operational duties of the Board of Directors. The total of such benefits is as
follows:

2013

2012

Amount

% of
total expenses

Amount

% of
total expenses

Board of Directors
Board of Commissioners

354
106

0.62%
0.19%

252
61

0.49%
0.12%

38. SEGMENT INFORMATION

Management manages the Company's business portfolios using the customer-centric approach, as part of the
Company’s strategy to provide one-stop solution to customers.

The Company and subsidiaries have four main operating segments, namely personal, home, corporate and
others. The personal segment provides mobile cellular and fixed wireless telecommunications services to
individual customers. The home segment provides fixed wireline telecommunications services, pay TV, data and
internet services to home customers. The corporate segment provides telecommunications services, including
interconnection, leased lines, satellite, VSAT, contact center, broadband access, information technology services,
data and internet services to companies and institutions. Operating segments that are not monitored separately
by the Chief Operation Decision Maker are presented as "Others", which provides building management services.

Management monitors the operating results of the business units separately for the purpose of making decisions
about resource allocation and performance assessment. Segment performance is evaluated based on operating
profit or loss and is measured consistently with operating profit or loss in the consolidated financial statements.

However,
operating segments.

the financing activities and income taxes are not separately monitored and are not allocated to

98

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

38. SEGMENT INFORMATION (continued)

Segment
accounted at market prices.

revenues and expenses include transactions between operating segments and are

Corporate

Home

Personal

Others

Total before
elimination

Elimination

Total
consolidated

2013

Segment results
Revenues

External revenues
Inter-segment revenues

Total segment revenues

Expenses

External expenses
Inter-segment expenses

17,041
8,549

25,590

6,669
2,794

9,463

59,028
2,358

61,386

229
909

1,138

82,967
14,610

97,577

(15,211 )
(5,164 )

(5,939)
(2,946)

(32,991)
(6,472)

(980)
(28)

(55,121)
(14,610)

Total segment expenses

(20,375 )

(8,885)

(39,463)

(1,008)

(69,731)

Segment results

5,215

578

21,923

130

27,846

Other information
Segment assets
Asset held-for-sale
Long-term investments

Total consolidated assets

Capital expenditures

Depreciation and amortization

Impairment of assets

Provision for impairment of receivables

39,718
-
182

(6,237)

(2,423 )

-

(994 )

18,992
-
101

75,604
105
21

(2,340)

(15,662)

(1,487)

(11,234)

-

(390)

(596)

(202)

135,885
105
304

(24,898)

(15,184)

(596)

(1,589)

1,571
-
-

(659)

(40)

-

(3)

2012

-
(14,610)

(14,610)

-
14,610

14,610

-

(8,343)
-
-

-

-

-

-

82,967
-

82,967

(55,121)
-

(55,121)

27,846

127,542
105
304

127,951

(24,898)

(15,184)

(596)

(1,589)

Corporate

Home

Personal

Others

Total before
elimination

Elimination

Total
consolidated

Segment results
Revenues

External revenues
Inter-segment revenues

Total segment revenues

Expenses

External expenses
Inter-segment expenses

15,579
6,468

22,047

7,360
2,223

9,583

54,087
2,188

56,275

(13,961 )
(4,015 )

(5,646)
(2,293)

(31,169)
(5,203)

Total segment expenses

(17,976 )

(7,939)

(36,372)

Segment results

4,071

1,644

19,903

117
648

765

(669)
(16)

(685)

80

77,143
11,527

88,670

(51,445)
(11,527)

(62,972)

25,698

-
(11,527)

(11,527)

-
11,527

11,527

-

30,458
254

17,780
-

67,216
21

611
-

116,065
275

(4,971)
-

Other information
Segment assets
Long-term investments

Total consolidated assets

Capital expenditures

Depreciation and amortization

Impairment of assets

Provision for impairment of receivables

and inventory obsolescence

(92 )

(505)

(318)

(4,375)

(2,079 )

-

(2,083)

(10,664)

(1,168)

(10,940)

-

(247)

(150)

(22)

-

-

(17,272)

(14,209)

(247)

(915)

-

-

-

-

77,143
-

77,143

(51,445)
-

(51,445)

25,698

111,094
275

111,369

(17,272)

(14,209)

(247)

(915)

The Company predominantly generates revenue and profit within Indonesia. Revenue with respect to
international interconnections and assets held by geographical location are disclosed in Note 26 and
Note 1, respectively.

99

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

39. REVENUE-SHARING ARRANGEMENTS (“RSA”)

The Company has entered into separate agreements with several investors under RSA to develop
fixed lines, public card-phone booths, data and internet network, and related supporting
telecommunications facilities.

As of December 31, 2013, the Company has 4 RSA’s with 4 investors. The RSA’s are located in East
Java, Makassar, Pare-pare, Manado, Denpasar, Mataram and Kupang, with concession periods
ranging from 129 to 148 months.

Under the RSA,
the investors finance the costs incurred in developing the telecommunications
facilities and the Company manages and operates the telecommunications facilities upon the
completion of the construction. Repairs and maintenance costs during RSA period are borne jointly by
the Company and investors. The investors legally retain the rights to the property and equipment
constructed by them during the RSA periods. At the end of the RSA period, the investors transfer the
ownership of the telecommunications facilities to the Company at a nominal price.

Generally, the revenues earned in the form of line installation charges, outgoing telephone pulses and
monthly subscription charges are shared between the Company and investors based on certain
agreed amount and/or ratio.

40. TELECOMMUNICATIONS SERVICE TARIFFS

Under Law No. 36 Year 1999 and Government Regulation No. 52 Year 2000, tariffs for operating
telecommunications network and/or services are determined by providers based on the tariff type,
structure and with respect to the price cap formula set by the Government.

a. Fixed line telephone tariffs

The Government has issued a new adjustment tariff formula which is stipulated in the Decree
No. 15/PER/M.KOMINFO/4/2008 dated April 30, 2008 of the Ministry of Communication and
Information (“MoCI”) concerning “Procedure for Tariff Determination for Basic Telephony Services
Connected through Fixed Line Network”.

tariff structure for basic telephony services connected through fixed line

Activation fee

Under the Decree,
network consists of the following:
•
• Monthly subscription charges
• Usage charges
•

Additional facilities fee.

b. Mobile cellular telephone tariffs

the MoCI

On April 7, 2008,
issued Decree No. 09/PER/M.KOMINFO/04/2008 regarding
“Mechanism to Determine Tariff of Telecommunication Services Connected through Mobile
Cellular Network” which provides guidelines to determine cellular tariffs with a formula consisting
of network element cost and retail services activity cost. This Decree replaced the previous
Decree No. 12/PER/M.KOMINFO/02/2006.

100

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

40. TELECOMMUNICATIONS SERVICE TARIFFS (continued)

b. Mobile cellular telephone tariffs (continued)

Basic telephony services tariff

Under MoCI Decree No. 09/PER/M.KOMINFO/04/2008 dated April 7, 2008, the cellular tariffs of
operating telecommunication services connected through mobile cellular network consist of the
following:
•
• Roaming tariff, and/or
• Multimedia services tariff,
with the following traffic structure:
•
• Monthly subscription charges
• Usage charges
•

Additional facilities fee.

Activation fee

c.

Interconnection tariffs

The Indonesian Telecommunication Regulatory Body (“ITRB”), in its letter No. 227/BRTI/XII/2010
dated December 31, 2010, decided to implement new interconnection tariffs effective from
January 1, 2011 for cellular mobile network, satellite mobile network and fixed local network, and
effective from July 1, 2011 for fixed wireless local network with a limited mobility.

Based on Decree No. 201/KEP/DJPPI/KOMINFO/7/2011 dated July 29, 2011 of the Director
General of Post and Informatics,
ITRB approved the Company’s revision of Reference
Interconnection Offer (“RIO”) regarding the interconnection tariff.

ITRB, in its letter No. 262/BRTI/XII/2011 dated December 12, 2011, decided to change the basis
for interconnection SMS tariff to cost basis with a maximum tariff of Rp23 per SMS effective from
June 1, 2012, for all telecommunication provider operators.

d. Network lease tariffs

Through MoCI Decree No. 03/PER/M.KOMINFO/1/2007 dated January 26, 2007 concerning
“Network Lease”, the Government regulated the form, type, tariff structure, and tariff formula for
services of network lease. Pursuant
to the MoCI Decree, the Director General of Post and
Telecommunication issued its Letter No. 115 Year 2008 dated March 24, 2008 which stated “The
Agreement on Network Lease Service Type Document, Network Lease Service Tariff, Available
Capacity of Network Lease Service, Quality of Network Lease Service, and Provision Procedure of
Network Lease Service in 2008 Owned by Dominant Network Lease Service Provider”,
in
conformity with the Company’s proposal.

e. Tariff for other services

The tariffs for satellite lease, telephony services, and other multimedia are determined by the
service provider by taking into account the expenditures and market price. The Government only
determines the tariff formula for basic telephony services. There is no stipulation for the tariff of
other services.

101

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

41. SIGNIFICANT COMMITMENTS AND AGREEMENTS

a. Capital expenditures

As of December 31, 2013, capital expenditures committed under the contractual arrangements,
principally relating to procurement and installation of switching equipment,
transmission
equipment and cable network are as follows:

Currencies

Rupiah
U.S. dollar
JPY
Euro
SGD

Total

Amounts in
foreign currencies
(in millions)

Equivalent
in rupiah

-
660
58
0.3
0.2

10,404
8,043
7
5
2

18,461

The above balance includes the following significant agreements:

(i)

The Company

Contracting parties

The Company and Sansaine Huawei Consortium

Initial date of
agreement
August 3, 2009

The Company and PT ZTE Indonesia

September 4, 2009

The Company and PT ZTE Indonesia

October 6, 2010

The Company and PT Industri Telekomunikasi
Indonesia

December 30, 2010

The Company and PT Lintas Teknologi Indonesia

June 8, 2011

The Company and G-Pas Consortium

June 14, 2011

The Company and Mandiri Maju Consortium

June 14, 2011

The Company and PT QDC Technologies

June 14, 2011

The Company and TEKKEN-DMT Consortium

June 14, 2011

The Company and DJAFa Consortium

June 14, 2011

The Company and PT Telekomindo Primakarya

June 14, 2011

The Company and PT Nasio Karya Pratama

June 14, 2011

The Company and Jembo Kabel-Tridayasa
Consortium
The Company and Pancamas Consortium

June 14, 2011

June 14, 2011

Significant provisions of the
agreement
Procurement and installation agreement
for softswitch and modernization of
MSAN Divre I, Divre II, Divre III and Divre
IV
Procurement and installation agreement
for modernization of MSAN softswitch
Divre VI and Divre VII
Procurement and installation agreement
for Gigabit Capable Passive Optical
Network (G-PON)
Procurement and installation agreement
for copper wire access modernization
through Trade In/Trade Off method
Procurement and installation agreement
for DWDM Alcatel Lucent (ALU)
Procurement and installation agreement
for Outside Plant Fiber Optic (OSP-FO)
Access and RMJ GPAS
Procurement and installation agreement
for OSP-FO Access and RMJ
Procurement and installation agreement
for OSP-FO Access and RMJ
Procurement and installation agreement
for OSP-FO Access and RMJ
Procurement and installation agreement
for OSP-FO Access and RMJ
Procurement and installation agreement
for OSP-FO Access and RMJ
Procurement and installation agreement
for OSP-FO Access and RMJ
Procurement and installation agreement
for OSP-FO Access and RMJ
Procurement and installation agreement
for OSP-FO Access and RMJ

102

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

41. SIGNIFICANT COMMITMENTS AND AGREEMENTS (continued)

a. Capital expenditures (continued)

(i)

The Company (continued)

Contracting parties

Initial date of
agreement

The Company and PT Ardhinusa Mitratel

June 14, 2011

The Company and PT Karya Mitra Nugraha

June 14, 2011

The Company and PT Merbau Prima Sakti

June 14, 2011

The Company and PT Huawei Tech Investment

October 11, 2011

The Company and PT Bina Nusantara Perkasa

December 9, 2011

The Company and PT Multipolar Technology

December 29, 2011

The Company and PT Huawei Tech Investment

January 5, 2012

The Company and PT Ericsson Indonesia - PT
Infracell Nusatama
The Company and PT Len Industri (Persero)

February 8, 2012

March 29, 2012

The Company and PT Sisindokom Lintasbuana

July 4, 2012

The Company and PT Ketrosden Triasmitra - PT
Nautic Maritime Salvage Consortium

August 30, 2012

The Company and Furukawa and Partners
Consortium

November 14, 2012

The Company and INTI-Huawei Consortium

November 14, 2012

The Company and JF DJAFA Consortium

November 14, 2012

The Company and PT Mastersystem Infotama

December 5, 2012

The Company and Binainfo Lokatara Consortium

December 7, 2012

The Company and PT Huawei Tech Investment

December 20, 2012

The Company and PT Infra Karya Pratama

December 28, 2012

The Company and ASN - PT Lintas Consortium

May 6, 2013

The Company and PT Sisindokom Lintasbuana

May 8, 2013

The Company and NEC Corp - PT NEC Indonesia
Consortium

May 28, 2013

Significant provisions of the
agreement
Procurement and installation agreement
for OSP-FO Access and RMJ
Procurement and installation agreement
for OSP-FO Access and RMJ
Procurement and installation agreement
for OSP-FO Access and RMJ
Procurement and installation agreement
for IMS (IP-Multimedia System)
Procurement and installation agreement
for “Sistem Komunikasi Kabel Laut”
(“SKKL”) Sumatera-Bangka (SBCS) and
SKKL Tarakan-Tanjung Selor (TSCS)
Procurement and installation agreement
for Telkom Cache System
Procurement and installation agreement
for ISP WDM SBCS JASUKA
Procurement and installation agreement
for IMS
Procurement and installation agreement
for copper wire access modernization
through Trade In/Trade Off method
Procurement and installation agreement
for managed WIFI for Program of
Indonesia WIFI Package-1
Procurement and installation agreement
for SKKL Luwuk-Tutuyan Cable System
(LTCS)
Procurement and installation of Outside
Plant Fiber To The Home (OSP FTTH)
DIVA Regional V and VII
Procurement and installation of OSP
FTTH DIVA Regional III, IV and VI
Procurement and installation agreement
of OSP FTTH DIVA Regional II
Procurement and installation agreement
for IP Backbone (IPBB) System
Procurement and installation agreement
for Wireless Access Gateway (WAG),
Policy and Charging Enforcement
Function (PCEF) and Policy and
Chargingrule Function (PCRF) Platform
Ericsson
Procurement and installation agreement
for WAG, PCEF and PCRF Huawei
Procurement and installation agreement
for managed WIFI for Program of
Indonesia WIFI Package-2
Procurement and installation agreement
of Sulawesi Maluku Papua Cable System
(SMPCS) project
Procurement and installation agreement
for expansion of PE-VPN CISCO
Procurement and installation of SMPCS
package-2

103

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

41. SIGNIFICANT COMMITMENTS AND AGREEMENTS (continued)

a. Capital expenditures (continued)

(i)

The Company (continued)

Contracting parties

Initial date of
agreement

The Company and PT Huawei Tech Investment

June 3, 2013

The Company and PT Datacomm Diangraha

June 26, 2013

The Company and PT NEC Indonesia

July 8, 2013

The Company and PT Lintas Teknologi Indonesia

July 22, 2013

The Company and NEC Corporation

October 2, 2013

The Company and PT ZTE Indonesia

October 2, 2013

The Company and PT Wahana Ciptasinatria

November 7, 2013

The Company and PT Cisco Technologies
Indonesia
The Company and PT Huawei Tech Investment

November 14, 2013

December 6, 2013

The Company and PT Huawei Tech Investment

December 6, 2013

The Company and PT ASB-PT ALU Indonesia-PT
GBN - PT Lintas Consortium

December 6, 2013

(ii) Telkomsel

Contracting parties

Telkomsel, PT Ericsson Indonesia, Ericsson AB,
PT Nokia Siemens Networks, NSN Oy and Nokia
Siemens Network GmbH & Co. KG
Telkomsel, PT Ericsson Indonesia and PT Nokia
Siemens Networks
Telkomsel, PT Ericsson Indonesia, Ericsson AB,
PT Nokia Siemens Networks, NSN Oy, Huawei
International Pte. Ltd., PT Huawei and PT ZTE
Indonesia
Telkomsel, PT Packet Systems Indonesia and PT
Huawei

Initial date of
agreement

April 17, 2008

April 17, 2008

March and June
2009

February 3, 2010

Significant provisions of the agreement

Procurement and installation agreement
for expansion of Metro Ethernet Platform
Huawei
Procurement and installation agreement
for expansion of Maintenance Support
(MS) Service for Metro Ethernet Platform
ALU
Procurement and installation agreement
for expansion of PE-Speedy and redirector
Procurement and installation agreement
for expansion of DWDN platform ALU
Procurement and installation agreement
for expansion of Ring Capacity of
Surabaya-Ujung Pandang-Banjarmasin
Backbone
Procurement and installation agreement of
OLT and ONT
Procurement and installation agreement
for Policy Control Equipment and
Enforcement Function (PCEF)
The partnership for procurement and
installation agreement of WIFI CISCO
Procurement and installation agreement
for IP Radio Equipment  for Backhaul
Node-B Telkomsel Package-2 Platform
Huawei
Procurement and installation agreement
for 10 Gigabyte of Capable Passive
Optical Network (XGPON) Platform
Huawei
Procurement and installation agreement
for XGPON Platform ALU

Significant provisions of the agreement

The combined 2G and 3G CS Core
Network Rollout Agreements

Technical Service Agreement (TSA) for
combined 2G and 3G CS Core Network
2G BSS and 3G UTRAN Rollout
agreement for the provision of 2G GSM
BSS and 3G UMTS Radio Access
Network
Maintenance and procurement of
equipment and related service agreement
for Next Generation Convergence IP RAN
Rollout and Technical Support

104

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

41. SIGNIFICANT COMMITMENTS AND AGREEMENTS (continued)

a. Capital expenditures (continued)

(ii) Telkomsel (continued)

Contracting parties

Telkomsel, PT Datacraft Indonesia and PT
Huawei

Initial date of
agreement
February 3, 2010

Telkomsel, Amdocs Software Solutions Limited
Liability Company and PT Application Solutions

February 8, 2010

Telkomsel and PT Application Solutions

February 8, 2010

Telkomsel, PT Nokia Siemens Networks and
NSN Oy
Telkomsel and PT Nokia Siemens Networks
Telkomsel, Amdocs Software Solutions Limited
Liability Company and PT Application Solutions

January 27, 2011

January 27, 2011
July 5, 2011

Telkomsel and PT Ericsson Indonesia

December 21, 2011

Telkomsel, Apple South Asia Pte. Ltd. and
PT Mitra Telekomunikasi Selular (“MTS”)
Telkomsel and Huawei International Pte. Ltd. and
PT Huawei
Telkomsel and PT Ericsson Indonesia

July 16, 2012

July 17, 2012

March 25, 2013

Telkomsel and Wipro Limited, Wipro Singapore
Pte. Ltd. and PT WT Indonesia
Telkomsel and PT Ericsson Indonesia

April 23, 2013

October 22, 2013

(iii) GSD

Contracting parties

TLT and PT Adhi Karya

Initial date of
agreement

November 6, 2012

TLT and PT Indalex

February 11, 2013

GSD and PT Pembangunan Perumahan
(Persero)
TLT and PT Jaya Kencana

March 5, 2013

May 14, 2013

Significant provisions of the
agreement

Maintenance and procurement of
equipment and related service agreement
for Next Generation Convergence Core
Transport Rollout and Technical Support
Online Charging System (“OCS”) and
Service Control Points (“SCP”) System
Solution Development Agreement
Technical Support Agreement  to provide
technical support services for the OCS
and SCP
Soft HLR Rollout Agreement

Soft HLR Technical Support Agreement
Development and Rollout agreement for
Customer Relationship Management and
Contact Center solutions
Development and Rollout Operating
Support System (“OSS”) agreement
Purchasing of iPhone products and
provision of cellular network service
CS Core System Rollout and CS Core
System Technical Support agreement
Technical Support Agreement (TSA) for
the procurement of Gateway GPRS
Support Node (“GGSN”) Service Complex
agreement
Development and procurement of
OSDSS Solution agreement
Procurement of GGSN Service Complex
Rollout agreement

Significant provisions of the
agreement
Service arrangement structure and main
contractor architecture for Telkom Tower
Building development project

Procurement agreement for the Façade
construction phase I unitized system
Tower I and Tower II of Telkom Landmark
Tower Building
Development of Telkomsel’s building
agreement
Procurement and installation agreement
for electrical construction of Telkom
Landmark Tower Building

105

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

41. SIGNIFICANT COMMITMENTS AND AGREEMENTS (continued)

a. Capital expenditures (continued)

(iv) DMT

Contracting parties

DMT and PT M Jusuf & Sons

(v) TII

Initial date of
agreement
December 20, 2012

Significant provisions of the
agreement

Telecommunication tower development
agreement

Contracting parties

TL and Digicel (TL) LDA (Digicel)
TL, Ericsson AB and PT Ericsson Indonesia

Initial date of
agreement
August 28, 2012
November 2, 2012

TL, Ericsson AB and PT Ericsson Indonesia

February 1, 2013

TL and PT Cascadiant Indonesia

December 31, 2012

December 31, 2012

November 20, 2013

Significant provisions of the
agreement

Trading tower location agreement
Operational Supporting System (OSS),
Base Sub Station (BSS) and Value
Added System (VAS) System Rollout and
Radio Access Network (RAN) and Core
System Rollout agreement
Management service agreement for end-
to-end mobile network
Installation and maintenance service
agreement
Purchase of equipment phase I
agreement
Purchase of equipment phase II
agreement

b. Borrowings and other credit facilities

(i)

As of December 31, 2013, the Company has bank guarantee facilities for tender bond,
performance bond, maintenance bond, deposit guarantee and advance payment bond for
various projects of the Company, as follows:

Lenders

BRI

BNI

Bank Mandiri

Total

Total
facility

350

250

150

750

Maturity

Currency

March 14, 2014

March 31, 2014

December 23, 2014

Rp
US$
Rp
US$
Rp

Facility utilized

Original
currency
(in millions)

Rupiah
equivalent

-
0
-
0
-

209
1
100
2
45

357

(ii)

Telkomsel has a US$3 million bond and bank guarantee and standby letter of credit facilities
with SCB, Jakarta. The facilities expire on July 31, 2014. Under these facilities, as of
December 31, 2013, Telkomsel has issued a bank guarantee of Rp20 billion (equivalent to
US$1.7 million) for a 3G performance bond (Note 41c.i). The bank guarantee is valid until
March 24, 2014.

Telkomsel has a Rp200 billion bank guarantee facilitiy with BRI. The facility will expire on
September 25, 2014. Under the facility, as of December 31, 2013, Telkomsel has issued a
bank guarantee of Rp20 billion (equivalent to USD1.6 million) as a 3G performance bond
(Note 41c.i) valid until May 31, 2014 and Rp111 billion (equivalent to USD9.1 million) as
payment commitment guarantee for annual right of usage fee valid until March 31, 2014.

Telkomsel also has a Rp100 billion bank guarantee with BNI. The bank guarantee is valid
until December 11, 2014. Telkomsel was this facility to replace the time deposit used
guaranty for the USO program amounting to Rp92,653 billion.

(iii) TII has a US$15 million bank guarantee from Bank Mandiri. The facility expires on
December 19, 2014. Under this facility, as of December 31, 2013, TII has issued a bank
to US$0,76 million) for mobile spectrum license
guarantee of Rp9 billion (equivalent
performance bond in Timor Leste.

106

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

41. SIGNIFICANT COMMITMENTS AND AGREEMENTS (continued)

c. Others

(i) 3G license

reference

With
07/PER/M.KOMINFO/2/2006,
No. 268/KEP/M.KOMINFO/9/2009 and No. 191 year 2013 of the MoCI (Note 2i), Telkomsel is
required, among other things, to:

Decision

Letters

No.

the

to

1. Pay an annual BHP fee which is calculated based on a certain formula over the license
term (10 years) as set forth in the Decision Letters. The BHP is payable upon receipt of
the notification letter (“Surat Pemberitahuan Pembayaran”) from the DGPI. The BHP fee is
payable annually up to the expiry date of the license.

2. Provide roaming access for the existing other 3G operators.

3. Contribute to USO development.

4. Construct a 3G network which covers at least 14 provinces by the sixth year of holding the

3G license.

5.

Issue a performance bond each year amounting to Rp20 billion or 5% of the annual fee to
be paid for the subsequent year, whichever is higher.

(ii) Radio Frequency Usage

Based on the Decree No. 76 dated December 15, 2010 of the Government of the Republic of
Indonesia, which amended Decree No. 7 dated January 16, 2009, the annual frequency
usage fees for bandwidths of 800 Megahertz (“MHz”), 900 MHz and 1800 MHz are
determined using a formula set forth in the Decree. The Decree is applicable for 5 years
unless further amended.

As an implementation of the above Decree, the Company and Telkomsel paid the first year
and second year annual frequency usage fees in 2010 and 2011, respectively.

Based on Decision Letters No. 495 dated August 29, 2012 and No. 491 dated
August 29, 2012, the MoCI determined that the third year (Y3), 2012, annual frequency usage
fees of the Company and Telkomsel were Rp174 billion and Rp1,718 billion, respectively. The
fees were paid in December 2012.

Based on Decision Letters No. 881 dated September 10, 2013 and No. 884 dated
September 10, 2013, the MoCI determined that the fourth year (Y4), 2013, annual frequency
the Company and Telkomsel were Rp213 billion and Rp1,649 billion,
usage fees of
respectively. The fees were paid in December 2013 (Note 2i).

(iii) Apple, Inc

On January 9 and July 16, 2009, Telkomsel entered into agreements with Apple, Inc for the
purchase of iPhone products, marketing it to customers using third parties (PT Trikomsel OKE
and PT Mitra Telekomunikasi Selular) and providing cellular network services over a 3-year
term. Subsequently, on July 16, 2012, Telkomsel replaced the agreements with a new
agreement. Cumulative minimum iPhone units to be purchased up to June 2015 are at least
500,000 units.

107

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

41. SIGNIFICANT COMMITMENTS AND AGREEMENTS (continued)

c. Others (continued)

(iv) Future Minimum Lease Payments of Operating Lease

The Company and subsidiaries entered into non-cancelable lease agreements with both third
and related parties. The lease agreements cover leased lines, telecommunication equipment
and land and building with terms ranging from 1 to 10 years and with expiry dates between
2014 and 2023.

Future minimum lease payments under the operating lease agreements as of December 31,
2013 are as follows:

As lessee
As lessor

(v) USO

Total

14,037
4,571

Less than
1 year

1-5
years

More than
5 years

1,845
1,025

6,365
2,596

5,827
950

The MoCI issued Regulation No. 15/PER/M.KOMINFO/9/2005 dated September 30, 2005,
which sets
forth the basic policies underlying the USO program and requires
telecommunications operators in Indonesia to contribute 0.75% of their gross revenues (with
due consideration for bad debts and interconnection charges) for USO development. Based
the contribution was
on the Government’s Decree No. 7/2009 dated January 16, 2009,
changed to 1.25% of gross revenues, net of bad debts and/or interconnection charges and/or
connection
Decree
No. 05/PER/M.KOMINFO/2/2007 was replaced by Decree No. 45 year 2012 of the MoCi
which was effective from January 22, 2013. The Decree stipulates, among other things, the
exclusion of certain revenues that are not considered as part of gross revenues as a basis to
calculate the USO charged, and changed the payment period which was previously on a
quarterly basis to become quarterly or semi-annually.

Subsequently,

December

charges.

2012,

in

Based on MoCI Decree No. 32/PER/M.KOMINFO/10/2008 dated October 10, 2008 which
replaced MoCI Decree No. 11/PER/M.KOMINFO/04/2007 dated April 13, 2007 and MoCI
Decree No. 38/PER/M.KOMINFO/9/2007 dated September 20, 2007, it is stipulated that,
in providing telecommunication access and services in rural areas
among others,
by
determined
(USO Program),
Balai Telekomunikasi dan Informatika Pedesaan (“BTIP”) which was established based on
MoCI Decree No. 35/PER/M.KOMINFO/11/2006 dated November 30, 2006. Subsequently,
based on Decree No. 18/PER/M.KOMINFO/11/2010 dated November 19, 2010 of MoCI, BTIP
was changed to Balai Penyedia dan Pengelola Pembiayaan Telekomunikasi dan Informatika
(“BPPPTI”).

selection

provider

process

through

the

is

a

108

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

41. SIGNIFICANT COMMITMENTS AND AGREEMENTS (continued)

c. Others (continued)

(v) USO (continued)

a. Company

On March 12, 2010, the Company was selected in a tender by the Government through
BTIP to provide internet access service centers for USO sub-districts for a total amount of
Rp322 billion, covering Nanggroe Aceh Darussalam, Sumatera Utara, Sulawesi Utara,
Gorontalo, Sulawesi Tengah, Sulawesi Barat, Sulawesi Selatan and Sulawesi Tenggara.

On December 23, 2010, the Company was selected in a tender by the Government
through BTIP to provide mobile internet access service centers for USO sub-districts for a
total amount of Rp528 billion, covering Jambi, Riau, Kepulauan Riau, Sulawesi Utara,
Sulawesi Tengah, Gorontalo, Sulawesi Barat, Sulawesi Tenggara, Kalimantan Tengah,
Sulawesi Selatan, Papua and Irian Jaya Barat.

b. Telkomsel

On January 16 and 23, 2009, Telkomsel was selected in a tender by the Government
through BTIP to provide telecommunication access and services in rural areas
(USO Program) for a total amount of Rp1.66 trillion, covering all Indonesian territories
except Sulawesi, Maluku and Papua. Telkomsel will obtain local fixed-line licenses and
the right to use radio frequency in the 2390 MHz - 2400 MHz bandwith.

the agreements with BTIP were amended, which
Subsequently,
amendments cover, among other things, changing the price to Rp1.76 trillion and
changing the term of payment from quarterly to monthly or quarterly.

in 2010 and 2011,

In January 2010, the MoCI granted Telkomsel operating licenses to provide local fixed-
line services under the USO program.

On December 27, 2011, Telkomsel (on behalf of Konsorsium Telkomsel, a consortium
which was established with Dayamitra on December 9, 2011) was selected by BPPPTI as
a provider of the USO Program in the border areas for all packages (package 1 to
package 13) with a total price of Rp830 billion. On such date, Telkomsel was also
selected by BPPPTI as a provider of the USO Program (upgrading) of “Desa Pinter” or
“Desa Punya Internet” for 1, 2 and 3 packages with a total price of Rp261 billion.

109

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

41. SIGNIFICANT COMMITMENTS AND AGREEMENTS (continued)

c. Others (continued)

(v) USO (continued)

For the years ended December 31, 2013 and 2012, the Company and Telkomsel recognized
the following amounts:

Revenues

Construction
Operation of telecommunication

service centre

Profits

Construction
Operation of telecommunication

service centre

2013

2012

67

508

11

150

245

353

6

83

As of December 31, 2013, the Company’s and Telkomsel’s trade receivables from the USO
programs which are measured at amortized cost using the effective interest rate method
amount to Rp654 billion (Notes 6 and 12).

42. CONTINGENCIES

In the ordinary course of business, the Company and subsidiaries have been named as defendants in
various legal actions in relation with land disputes, monopolistic practice and unfair business
competition and SMS cartel practices. Based on management's estimate of the probable outcomes of
these matters, the Company and subsidiaries have recognized provision for losses amounting to
Rp49 billion as of December 31, 2013.

a. The Company, Telkomsel and seven other local operators are being investigated by The
Commission for the Supervision of Business Competition (“Komisi Pengawasan Persaingan
Usaha” or “KPPU”) for allegations of SMS cartel practices. As a result of the investigations on
June 17, 2008, KPPU found that the Company, Telkomsel and certain other local operators had
violated Law No. 5 year 1999 article 5 and charged the Company and Telkomsel penalty in the
amounts of Rp18 billion and Rp25 billion, respectively.

Management believes that there are no such cartel practices that led to a breach of prevailing
regulations. Accordingly, the Company and Telkomsel filed an appeal with the Bandung District
Court and South Jakarta District Court on July 14, 2008 and July 11, 2008, respectively.

110

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

42. CONTINGENCIES (continued)

Due to the filing of case by operators in various courts, the KPPU subsequently requested the
Supreme Court (SC) to consolidate the cases into the Central Jakarta District Court. Based on the
SC’s decision letter dated April 12, 2011, the SC appointed the Central Jakarta District Court to
investigate and resolve the case.

As of
the issuance date of
notification on the case from the court.

the consolidated financial statements,

there has not been any

b. The Company is a defendant in a case filed in Makassar District Court by Andi Jindar Pakki and
his affiliates over a land property on Jl. A.P. Pettarani. On May 8, 2013, the court pronounced its
verdict and ordered the Company to pay fair compensation or to vacate and surrender the
disputed land to the plaintiffs.

On May 20, 2013 the Company filed an appeal to the Makassar High Court, objecting to the
District Court’s ruling. In December 2013, the Makassar High Court pronounced its verdict that is
favorable to the plaintiffs and the Company filed an appeal to the Supreme Court. As of the
issuance date of the consolidated financial statements, no decision has been reached on the
appeal.

43. ASSETS AND LIABILITIES DENOMINATED IN FOREIGN CURRENCIES

Assets and liabilities denominated in foreign currencies are as follows:

Assets
Cash and cash equivalents
Other current financial assets
Trade receivables
Related parties
Third parties
Other receivables
Advances and other non-current assets

Total assets

Liabilities
Trade payables

Related parties
Third parties
Other payables
Accrued expenses
Short-term bank loan
Advances from customers and suppliers
Current maturities of long-term liabilities
Promissory notes
Long-term liabilities - net of current maturities

Total liabilities

Liabilities - net

Assets
Cash and cash equivalents
Other current financial assets
Trade receivables
Related parties
Third parties
Other receivables
Advances and other non-current assets

Total assets

U.S. dollar
(in millions)

Japanese yen
(in millions)

Others*
(in millions)

Rupiah
equivalent
(in billions)

2013

394.30
10.78

2.44
66.27
0.68
5.76

480.23

(1.40)
(275.35)
(7.62)
(51.41)
-
(1.60)
(34.85)
(28.67)
(78.82)

(479.72)

1.23
-

-
-
-
-

1.23

-
-
-
(18.63)
-
-
(767.90)
-
(7,678.98)

(8,465.51)

0.51

(8,464.28 )

2012

11.42
-

-
0.17
0.13
-

11.72

-
(4.33)
(0.09)
(0.01)
-
(0.01)
-
-
-

(4.44)

7.28

4,940
131

30
808
10
70

5,989

(17)
(3,409)
(94)
(629)
-
(20)
(514)
(349)
(1,850)

(6,882)

(893)

U.S. dollar
(in millions)

Japanese yen
(in millions)

Others*
(in millions)

Rupiah
equivalent
(in billions)

412.69
7.17

9.03
74.89
1.20
9.89

514.87

1.33
-

-
-
-
-

1.33

6.38
-

-
0.44
0.06
-

6.88

4,042
69

87
727
12
95

5,032

* Assets and liabilities denominated in other foreign currencies are presented as U.S. dollar equivalents using the buy and sell rates quoted by

Reuters prevailing at the end of the reporting period.

111

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

43. ASSETS AND LIABILITIES DENOMINATED IN FOREIGN CURRENCIES (continued)

Liabilities
Trade payables

Related parties
Third parties
Other payables
Accrued expenses
Short-term bank loans
Advances from customers and suppliers
Current maturities of long-term liabilities
Promissory notes
Long-term liabilities - net of current maturities

Total liabilities

Liabilities - net

2012

U.S. dollar
(in millions)

Japanese yen
(in millions)

Others*
(in millions)

Rupiah
equivalent
(in billions)

(1.49)
(320.34)
(0.92)
(75.07)
(0.42)
(0.80)
(30.75)
(68.62)
(112.84)

(611.25)

-
-
-
(32.87)
-
-
(767.90)
-
(8,446.87)

(9,247.64)

(96.38)

(9,246.31 )

-
(2.41)
(0.13)
(3.00)
-
(0.20)
-
-
-

(5.74)

1.14

(14)
(3,120)
(10)
(759)
(4)
(10)
(383)
(661)
(2,035)

(6,996)

(1,964)

* Assets and liabilities denominated in other foreign currencies are presented as U.S. dollar equivalents using the buy and sell rates quoted by

Reuters prevailing at the end of the reporting period.

The Company and subsidiaries’ activities expose them to a variety of financial risks, including the
effects of changes in debt and equity market prices, foreign currency exchange rates, and interest
rates.

If the Company and subsidiaries report monetary assets and liabilities in foreign currencies as of
December 31, 2013 using the exchange rates on February 28, 2014, the unrealized foreign exchange
gain will increase by Rp13 billion.

44. FINANCIAL RISK MANAGEMENT

1. Financial risk management

the Company and subsidiaries’

The Company and subsidiaries activities expose them to a variety of financial risks such as
market risks (including foreign exchange risk and interest rate risk), credit risk and liquidity risk.
Overall,
financial risk management program is intended to
minimize losses on the financial assets and financial liabilities arising from fluctuation of foreign
currency exchange rates and the fluctuation of interest rates. Management has a written policy for
foreign currency risk management mainly on time deposit placements and hedging to cover
foreign currency risk exposures for periods ranging from 3 up to 12 months.

Financial risk management is carried out by the Corporate Finance unit under policies approved
by the Board of Directors. The Corporate Finance unit identifies, evaluates and hedges financial
risks.

a. Foreign exchange risk

The Company and subsidiaries are exposed to foreign exchange risk on sales, purchases
and borrowings that are denominated in foreign currencies. The foreign currency
denominated transactions are primarily in U.S. dollar and Japanese yen. The Company and
subsidiaries’ exposures to other foreign exchange rates are not material.

Increasing risks of foreign currency exchange rates on the obligations of the Company and
subsidiaries are expected to be offset by the effects of the exchange rates on time deposits
and receivables in foreign currencies that are equal to at least 25% of the outstanding current
liabilities.

112

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

44. FINANCIAL RISK MANAGEMENT (continued)

1. Financial risk management (continued)

a. Foreign exchange risk (continued)

The following table presents the Company and subsidiaries’ financial assets and financial
liabilities exposure to foreign currency risk:

2013

2012

U.S. dollar
(in billions)

Japanese yen
(in billions)

U.S. dollar
(in billions)

Japanese yen
(in billions)

0.48
(0.48)

0.00

0.00
(8.47)

(8.47)

0.51
(0.61)

(0.10)

0.00
(9.25)

(9.25)

Financial assets
Financial liabilities

Net exposure

Sensitivity analysis

A strengthening of the U.S. dollar and Japanese yen, as indicated below, against the rupiah
at December 31, 2013 would have decreased equity and profit or loss by the amounts shown
below. This analysis is based on foreign currency exchange rate variances that the Company
and subsidiaries considered to be reasonably possible at the reporting date. The analysis
assumes that all other variables, in particular interest rates, remain constant.

December 31, 2013
U.S. dollar (1% strengthening)
Japanese yen (5% strengthening)

Equity/profit (loss)

0
(48)

A weakening of the U.S. dollar and Japanese yen against the rupiah at December 31, 2013
would have had an equal but opposite effect on the above currencies to the amounts shown
above, on the basis that all other variables remain constant.

b. Market price risk

The Company and subsidiaries are exposed to changes in debt and equity market prices
related to available-for-sale investments carried at fair value. Gains and losses arising from
changes in the fair value of available-for-sale investments are recognized in equity.

The performance of
the Company and subsidiaries’ available-for-sale investments is
monitored periodically, together with a regular assessment of their relevance to the Company
and subsidiaries’ long-term strategic plans.

As of December 31, 2013, management considered the price risk for the Company’s
available-for-sale investments to be immaterial in terms of the possible impact on profit or loss
and total equity from a reasonably possible change in fair value.

c.

Interest rate risk

Interest rate fluctuation is monitored to minimize any negative impact to financial position.
Borrowings at variable interest rates expose the Company and subsidiaries to interest rate
risk (Notes 17, 18, 19, 20 and 21). To measure market risk pertaining to fluctuations in interest
rates, the Company and subsidiaries primarily use interest margin and maturity profile of the
financial assets and liabilities based on changing schedule of the interest rate.

113

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

44. FINANCIAL RISK MANAGEMENT (continued)

1. Financial risk management (continued)

c.

Interest rate risk (continued)

At reporting date, the interest rate profile of the Company and subsidiaries’ interest-bearing
borrowings was as follows:

Fixed rate borrowings
Variable rate borrowings

Sensitivity analysis for variable rate borrowings

2013

2012

(9,591)
(10,665)

(7,025)
(12,250)

At December 31, 2013, a decrease (increase) by 25 basis points in interest rates of variable
rate borrowings would have increased (decreased) equity and profit or loss by Rp27 billion,
respectively. This analysis assumes that all other variables, in particular foreign currency
rates, remain constant.

d. Credit risk

The following table presents the maximum exposure to credit risk of
subsidiaries’ financial assets:

the Company and

2013

2012

Cash and cash equivalents
Other current financial assets
Trade and other receivables, net
Long-term investments
Advances and other non-current assets

Total

14,696
6,872
6,421
21
685

28,695

13,118
4,338
5,409
21
614

23,500

The Company and subsidiaries are exposed to credit risk primarily from trade receivables and
other receivables. The credit risk is managed by continuous monitoring of outstanding
balances and collection.

Trade and other receivables do not have any major concentration risk whereas no customers.
receivables balance exceeds 2% of trade receivables at December 31, 2013.

Management is confident in its ability to continue to control and sustain minimal exposure to
credit risk given that the Company and subsidiaries have provided sufficient provision for
impairment of receivables to cover incurred loss arising from uncollectible receivables based
on existing historical data on credit losses.

e. Liquidity risk

Liquidity risk arises in situations where the Company and subsidiaries have difficulties in
fulfilling financial liabilities when they become due.

Prudent liquidity risk management implies maintaining sufficient cash in order to meet the
Company and subsidiaries’ financial obligations. The Company and subsidiaries continuously
perform an analysis to monitor financial position ratios, such as liquidity ratios, and debt equity
ratios, against debt covenant requirements.

114

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

44. FINANCIAL RISK MANAGEMENT (continued)

1. Financial risk management (continued)

e. Liquidity risk (continued)

The following is the maturity profile of the Company and subsidiaries’ financial liabilities:

December 31, 2013
Trade and other payables
Accrued expenses
Loans and other borrowings

Bank loans
Obligations under
finance leases

Two-step loans
Bonds and notes

Total

December 31, 2012
Trade and other payables
Accrued expenses
Loans and other borrowings

Bank loans
Obligations under
finance leases

Two-step loans
Bonds and notes

Carrying
amount

 Contractual
cash flows

2014

2015

2016

2017

2018 and
thereafter

11,988
5,264

(11,988)
(5,264)

(11,988)
(5,264)

-
-

-
-

-
-

-
-

10,023

(11,618)

(5,028)

(3,264)

(1,248)

(980)

(1,098)

4,969
1,915
3,349

(6,904)
(2,308)
(4,817)

(1,070)
(292)
(582)

37,508

(42,899)

(24,224)

(885)
(285)
(1,311)

(5,745)

(847)
(278)
(215)

(813)
(271)
(203)

(2,588)

(2,267)

(3,289)
(1,182)
(2,506)

(8,075)

Carrying
amount

Contractual
 cash flows

2013

2014

2015

2016

2017 and
thereafter

7,456
6,163

(7,456)
(6,163)

(7,456)
(6,163)

-
-

-
-

11,295

(12,585)

(5,118)

(3,869)

(2,518)

2,324
1,987
3,669

(3,172)
(2,462)
(5,462)

(652)
(283)
(757)

(548)
(277)
(505)

(398)
(270)
(1,287)

-
-

(602)

(354)
(263)
(203)

-
-

(478)

(1,220)
(1,369)
(2,710)

Total

32,894

 (37,300)

(20,429)

(5,199)

(4,473)

(1,422)

 (5,777)

The difference between the carrying amount and the contractual cash flows is interest value.

2. Fair value of financial assets and financial liabilities

a. Fair value measurement

Fair value is the amount for which an asset could be exchanged, or liability settled, between in
an arm’s length transaction.

The Company and subsidiaries determined the fair value measurement
purposes of each class of financial assets and financial
methods and assumptions:

for disclosure
liabilities based on the following

(i) The fair values of short-term financial assets and financial liabilities with maturities of one
trade receivables, other receivables, other
year or less (cash and cash equivalents,
current assets, trade payables, other payables, dividend payable, accrued expenses,
advances from customers and suppliers and short-term bank loans) are considered to
approximate their carrying amounts as the impact of discounting is not significant .

115

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

44. FINANCIAL RISK MANAGEMENT (continued)

2. Fair value of financial assets and financial liabilities (continued)

a. Fair value measurement (continued)

(ii) Available-for-sale financial assets primarily consist of shares, mutual funds and Corporate
and Government bonds. Shares and mutual funds actively traded in an established market
are stated at fair value using quoted market price or, if unquoted, determined using a
valuation technique. Corporate and Government bonds are stated at
fair value by
reference to prices of similar securities at the reporting date.

(iii) The fair values of long-term financial

liabilities are estimated by discounting the future
contractual cash flows of each liability at rates offered to the Company and subsidiaries for
similar
the Company and
subsidiaries, except for bonds which are based on market prices.

liabilities of comparable maturities by the bankers of

The fair value estimates are inherently judgmental and involve various limitations, including:
a. Fair values presented do not

take into consideration the effect of

future currency

fluctuations.

b. Estimated fair values are not necessarily indicative of the amounts that the Company and

subsidiaries would record upon disposal/termination of the financial assets and liabilities.

b. Classification and fair value

The following table presents the carrying value and estimated fair values of the Company and
subsidiaries' financial assets and liabilities based on their classifications:

Cash and cash equivalents
Other current financial assets
Trade and other receivables, net
Long-term investments
Advances and other non-current assets

Total financial assets

Trade and other payables
Accrued expenses
Loans and other borrowings
Short-term bank loans
Obligations under finance leases
Two-step loans
Bonds and notes
Long-term bank loans

Total financial liabilities

December 31, 2013

Trading

Loans and
receivables

Available for
 sale

Other
financial
liabilities

Total
carrying
amount

Fair
value

-
-
-
-
-

-

-
-

-
-
-
-
-

-

14,696
6,600
6,421
-
685

28,402

-
-

-
-
-
-
-

-

-
272
-
21
-

293

-
-

-
-
-
-
-

-

-
-
-
-
-

-

14,696
6,872
6,421
21
685

28,695

(11,988)
(5,264)

(11,988)
(5,264)

(432)
(4,969)
(1,915)
(3,349)
(9,591)

(432)
(4,969)
(1,915)
(3,349)
(9,591)

14,696
6,872
6,421
21
685

28,695

(11,988)
(5,264)

(432)
(4,969)
(1,921)
(3,490)
(9,474)

(37,508)

(37,508)

(37,538)

116

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

44. FINANCIAL RISK MANAGEMENT (continued)

2. Fair value of financial assets and financial liabilities (continued)

b. Classification and fair value (continued)

December 31, 2012

Trading

Loans and
receivables

 Available for
 sale

Other
financial
liabilities

Total
carrying
amount

Fair
value

-
-
-
-
-

-

-
-

-
-
-
-
-

-

13,118
4,028
5,409
-
614

23,169

-
-

-
-
-
-
-

-

-
310
-
21
-

331

-
-

-
-
-
-
-

-

-
-
-
-
-

-

(7,456)
(6,163)

(37)
(2,324)
(1,987)
(3,669)
(11,258)

13,118
4,338
5,409
21
614

23,500

(7,456)
(6,163)

(37)
(2,324)
(1,987)
(3,669)
(11,258)

13,118
4,338
5,409
21
614

23,500

(7,456)
(6,163)

(37)
(2,324)
(2,075)
(4,022)
(11,346)

(32,894)

(32,894)

(33,423)

Cash and cash equivalents
Other current financial assets
Trade and other receivables, net
Long-term investments
Advances and other non-current assets

Total financial assets

Trade and other payables
Accrued expenses
Loans and other borrowings
Short-term bank loans
Obligations under finance leases
Two-step loans
Bonds and notes
Long-term bank loans

Total financial liabilities

c. Fair value hierarchy

The table below presents the recorded amount of financial assets measured at fair value and
limited mutual funds participation unit for debt-based securities where the Net Asset Value
(“NAV”) per share of the investments information is not published as explained below:

December 31, 2013

Fair value measurement at reporting date using

Quoted prices
in active markets
for identical
assets or
liabilities
(level 1)

Significant
other
observable
inputs
(level 2)

Significant
unobservable
inputs
(level 3)

Balance

272

297

569

48

-

48

224

-

224

0

297

297

Financial assets

Available-for-sale securities
Fair value to profit or loss securities

(Note 3)

Total

December 31, 2012

Fair value measurement at reporting date using

Quoted prices
in active markets
for identical
assets or
liabilities
(level 1)

Significant
other
observable
inputs
(level 2)

Significant
unobservable
inputs
(level 3)

Financial assets

Balance

Available-for-sale securities

310

52

210

48

117

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

44. FINANCIAL RISK MANAGEMENT (continued)

2. Fair value of financial assets and financial liabilities (continued)

c. Fair value hierarchy (continued)

Available-for-sale financial assets primarily consist of shares, mutual funds and Corporate and
Government bonds. Corporate and Government bonds are stated at fair value by reference to
the reporting date. As they are not actively traded in an
prices of similar securities at
established market, these securities are classified as level 2.

Shares and mutual funds actively traded in an established market are stated at fair value
using quoted market price and classified within level 1. The valuation of the mutual funds
invested in Corporate and Government bonds requires significant management judgment due
to the absence of quoted market prices, the inherent lack of liquidity and the long-term nature
of such assets. As these investments are subject to restrictions on redemption (such as
transfer restrictions and initial lock-up periods) and observable activity for the investments is
limited, these investments are therefore classified within level 3 of the fair value hierarchy.
Management considers among other assumptions, the valuation and quoted price of the
arrangement of the mutual funds.

Reconciliations of the beginning and ending balance for investment measured at fair value
using significant unobservable inputs (level 3) as of December 31, 2013 and 2012 are as
follows:

Balance at January 1
Purchase
Put Option
Included in consolidated statement of comprehensive

income

Realized loss - recognized in profit or loss
Unrealized loss - recognized in other

comprehensive income

Redemption

Balance at December 31

2013

2012

48
-
289

-

8
(48)

297

64
8
-

(1)

(2)
(21)

 48

45. CAPITAL MANAGEMENT

The capital structure of the Company and subsidiaries is as follows:

Short-term debts
Long-term debts

Total debts
Equity attributable to owners

Total

2013

2012

Amount

Portion

Amount

Portion

0.53%
24.54%

25.07%
74.93%

100.00%

37
19,238

19,275
51,541

70,816

0.05%
27.17%

27.22%
72.78%

100.00%

432
19,824

20,256
60,542

80,798

118

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

45. CAPITAL MANAGEMENT (continued)

The Company’s objectives when managing capital are to safeguard the Company’s ability to continue
as a going concern in order to provide returns for stockholders and benefits to other stakeholders and
to maintain an optimum capital structure to minimize the cost of capital.

Periodically, the Company conducts debt valuation to assess possibilities of refinancing existing debts
with new ones which have more efficient cost that will lead to more optimized cost-of-debt.
In case of
idle cash with limited investment opportunities, the Company will consider buying back its shares of
stock or paying dividend to its stockholders.

In addition to complying with loan covenants, the Company also maintains its capital structure at the
level it believes will not risk its credit rating and is comparable with its competitors.

Debt to equity ratio (comparing net interest-bearing debt to total equity) is a ratio which is monitored
by management to evaluate the Company’s capital structure and review the effectiveness of the
Company’s debts. The Company monitors its debt levels to ensure the debt to equity ratio complies
with or is below the ratio set out in its contractual borrowings and that such ratios are comparable or
better than those of regional area entities in the telecommunications industry.

The Company’s debt to equity ratio as of December 31, 2013 and 2012 is as follows:

Total interest-bearing debts
Less cash and cash equivalents

Net debts
Total equity attributable to owners

Net debt to equity ratio

2013

2012

20,256
(14,696)

5,560
60,542

19,275
(13,118)

6,157
51,541

9.18%

11.95%

As stated in Notes 19, 20 and 21, the Company is required to maintain a certain debt to equity ratio
and debt service coverage ratio by the lenders. During the years ended December 31, 2013 and 2012,
the Company has complied with the externally imposed capital requirements.

46. SUPPLEMENTAL CASH FLOWS INFORMATION

The non-cash investing activities for the years ended December 31, 2013 and 2012 are as follows:

Acquisition of property and equipment credited to:

Trade payables
Obligations under finance leases
Non-monetary exchange
Acquisition of data center business

2013

2012

6,412
3,201
268
-

4,627
2,588
1,686
150

119

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

47. SUBSEQUENT EVENTS

a. On January 10, 2014, Sigma entered into short-term and long-term working capital credit facility
agreements involving Rp25 billion and Rp322 billion, respectively, for the development of data
center located in Sentul.

b. On January 15, 2014, PT Graha Telkom sigma (GTS) and PT Granary Reka Cipta signed an
agreement for the development of utilization, and the development and processing of assets that
belong to GTS located in Baturiti, Tabanan Bali. The cooperation is carried out under a revenue-
sharing agreement for 10 years.

c. On January 20, 2014, the Company filed an objection to the Tax Underpayment Assessment for

VAT for the year 2007 that was received by the Company in November 2013 (Note 31).

d. On January 22, 2014, Telkomsel received a formal verdict

from the Tax Court concerning
Telkomsel’s claim for tax refund for import duties. Based on its verdict, the Tax Court accepted a
portion of Telkomsel’s appeal. As of the issuance date of the consolidated financial statements,
Telkomsel plans to refund the accepted portion of the claim amounting to Rp8.5 billion (Note 31).

e. On January 23, 2014,

the Company established subsidiary named PT Infrastruktur
Telekomunikasi Indonesia (Telkom Infratel) that had been legalized based on the Ministry of Law
and Human Rights (MoLHR) Decision Letter No. AHU-03196.AH.01.01. Year 2014.

f. On January 29, 2014, the MoCI issued Decision Letter No. 42 Year 2014, granting Telkomsel the

license to provide:
a. Mobile telecommunication services with radio frequency bandwidth in the 900 MHz and 1800

MHz bands;

b. Mobile telecommunication services IMT-2000 with radio frequency bandwidth in the 2.1 GHz

bands (3G); and

c. Basic telecommunication services.
The license replaced Decision letter No. 101/KEP/M.KOMINFO/10/2006 dated October 11, 2006.

g. On

January

letter
ITRB
No. 118/KOMINFO/DJPPI/PI.02.04/01/2014, decided to implement the new interconnection tariffs
effective from February 2014 until December 2016, subject to evaluation on an annual basis.

Telkomsel,

2014,

30,

the

its

of

in

h. On February 20, 2014, Infomedia made a drawdown from the credit facility from Bank UOB

amounting to Rp70 billion.

120

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

48. SUMMARY OF SIGNIFICANT DIFFERENCES BETWEEN PSAK AND IFRS (INTERNATIONAL

FINANCIAL REPORTING STANDARDS)

The following tables set forth a reconciliation of the consolidated statement of financial position as of
December 31, 2013 and consolidated statements of comprehensive income for the year ended
December 31, 2013, in each case between PSAK and IFRS.

PSAK

RECONCILIATION

IFRS

CONSOLIDATED STATEMENT
OF FINANCIAL POSITION
DECEMBER 31, 2013

ASSETS
CURRENT ASSETS
Cash and cash equivalents
Other current financial assets
Trade receivables - net of provision for

impairment of receivables
Related parties
Third parties

Other receivables - net of provision for

impairment of receivables

Inventories - net of provision for obsolescence
Advances and prepaid expenses
Claims for tax refund
Prepaid taxes
Asset available for sale

Total Current Assets

NON-CURRENT ASSETS
Long-term investments
Property and equipment - net of

accumulated depreciation
Prepaid pension benefit costs
Advances and other non-current assets
Intangible assets - net of

accumulated amortization

Deferred tax assets - net

Total Non-current Assets

TOTAL ASSETS

LIABILITIES AND EQUITY

CURRENT LIABILITIES
Trade payables

Related parties
Third parties

Other payables
Taxes payables
Accrued expenses
Unearned income
Advances from customers and suppliers
Short-term bank loans
Current maturities of long-term liabilities

Total Current Liabilities

14,696
6,872

900
5,126

395
509
3,937
10
525
105

33,075

304

86,761
927
5,294

1,508
82

94,876

127,951

826
10,774
388
1,698
5,264
3,490
472
432
5,093

28,437

121

-
-

778
(778)

-
-
-
-
-
-

-

-

(162)
22
-

-
(15)

(155)

(155)

962
(962)
-
-
-
-
-
-
-

-

14,696
6,872

1,678
4,348

395
509
3,937
10
525
105

33,075

304

86,599
949
5,294

1,508
67

94,721

127,796

1,788
9,812
388
1,698
5,264
3,490
472
432
5,093

28,437

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

48. SUMMARY OF SIGNIFICANT DIFFERENCES BETWEEN PSAK AND IFRS (INTERNATIONAL

FINANCIAL REPORTING STANDARDS) (continued)

PSAK

RECONCILIATION

IFRS

NON-CURRENT LIABILITIES
Deferred tax liabilities - net
Other liabilities
Long service award provisions
Post-retirement health care benefit

provisions

Retirement benefits obligation and other

post-retirement benefits

Long-term liabilities - net of current maturities

Obligations under finance leases
Two-step loans
Bonds and notes
Bank loans

Total Non-current Liabilities

TOTAL LIABILITIES

EQUITY

Capital stock
Additional paid-in capital
Treasury stock
Effect of change in equity of
associated companies
Unrealized holding gain on

available-for-sale securities

Translation adjustment
Difference due to acquisition of non-controlling

interests in subsidiaries
Other reserves
Retained earnings

Net equity attributable

to owners of the parent company

Non-controlling interests

TOTAL EQUITY

TOTAL LIABILITIES AND EQUITY

3,004
472
336

752

2,795

4,321
1,702
3,073
5,635

22,090

50,527

5,040
2,323
(5,805)

386

38
391

(508)
49
58,628

60,542
16,882

77,424

127,951

(96)
-
-

241

470

-
-
-
-

615

615

-
(478)
-

(386)

(38)
(391)

508
149
(153)

(789)
19

(770)

(155)

2,908
472
336

993

3,265

4,321
1,702
3,073
5,635

22,705

51,142

5,040
1,845
(5,805)

-

-
-

-
198
58,475

59,753
16,901

76,654

127,796

122

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

48. SUMMARY OF SIGNIFICANT DIFFERENCES BETWEEN PSAK AND IFRS (INTERNATIONAL

FINANCIAL REPORTING STANDARDS) (continued)

PSAK

RECONCILIATION

IFRS

REVENUES

Operations, maintenance and

telecommunication service expenses

Depreciation and amortization
Personnel expenses
Interconnection expenses
Marketing expenses
General and administrative expenses
Loss on foreign exchange - net
Other income
Other expenses

OPERATING PROFIT

Finance income
Finance costs
Share of loss of associated companies

PROFIT BEFORE INCOME TAX

INCOME TAX EXPENSE

PROFIT FOR THE YEAR

OTHER COMPREHENSIVE INCOME

(LOSS)

Foreign currency translation
Change in fair value of available-for-sale

financial assets

Defined benefit plan actuarial gain

Net Other Comprehensive Income

TOTAL COMPREHENSIVE INCOME FOR

THE YEAR

Profit for the year attributable to:

Owners of the parent company
Non-controlling interests

Total comprehensive income for the year

attributable to:
Owners of the parent company
Non-controlling interests

BASIC AND DILUTED EARNINGS
PER SHARE (in full amount)
Net income per share
Net income per ADS

(200 Series B shares per ADS)

82,967

(19,332)
(15,780)
(9,733)
(4,927)
(3,044)
(4,155)
(249)
2,579
(480)

27,846

836
(1,504)
(29)

27,149

(6,859)

20,290

120

(8)
-

112

20,402

14,205
6,085

20,290

14,317
6,085

20,402

-

-
(25)
(96)
-
-
-
-
2
-

(119)

-
-
-

(119)

(41)

(160)

-

-
4,999

4,999

4,839

(159)
(1)

(160)

4,697
142

4,839

82,967

(19,332)
(15,805)
(9,829)
(4,927)
(3,044)
(4,155)
(249)
2,581
(480)

27,727

836
(1,504)
(29)

27,030

(6,900)

20,130

120

(8)
4,999

5,111

25,241

14,046
6,084

20,130

19,014
6,227

25,241

147.42

29,483.60

0.35

145.77

(330.02)

29,153.58

123

These consolidated financial statements are originally issued in Indonesian language.

PERUSAHAAN PERSEROAN (PERSERO)
PT TELEKOMUNIKASI INDONESIA Tbk AND ITS SUBSIDIARIES
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
As of December 31, 2013 and for the Year Then Ended
(Figures in tables are expressed in billions of rupiah, unless otherwise stated)

48. SUMMARY OF SIGNIFICANT DIFFERENCES BETWEEN PSAK AND IFRS (INTERNATIONAL

FINANCIAL REPORTING STANDARDS) (continued)

a. Employee benefits

Under PSAK, the actuarial gains or losses are recognized as income or expense when the net
cumulative unrecognized actuarial gains or losses at the end of the previous reporting period
exceed 10% of the present value of the defined benefit obligation. These gains or losses are
recognized on a straight-line basis over the expected average remaining service years of the
employees. The change in the defined benefit obligation due to plan changes affecting vested
benefits is recognized immediately in profit or loss, while the effect of plan changes affecting
unvested benefits is amortized over future periods to the date the amended benefits vest. Interest
income on plan assets is determined based on their long-term rate of expected return. PSAK does
not specify which administration costs to include as part of the return on plan assets.

Under IFRS, remeasurements consist of actuarial gains or losses,
including the difference
between the actual return on plan assets (net of taxes and administration costs) with return
implied by the discount rate, and changes in the asset ceiling are recognized directly to other
comprehensive income. The entire change in the defined benefit obligation due to plan changes is
to be recognized immediately through profit or loss. Net interest on the net de ned bene t liability
or asset comprises interest cost on the de ned bene t obligation and interest income on plan
assets that are measured using the discount rate at the beginning of the year. Only administration
costs directly related to the management of plan assets are included as part of the return on plan
assets.

b. Land rights

Under PSAK, land rights are recorded as part of property and equipment and are not amortized,
unless there is indication that the extension or renewal of land rights is not expected to be or will
not be received. Costs incurred to process the extension or renewal of land legal rights are
recognized as intangible assets and amortized over the shorter of the term of the land rights or the
economic life of the land.

Under IFRS, land rights are accounted for as finance lease and presented as part of property and
equipment. Land rights are amortized over the lease term.

c. Related party transactions

Under Bapepam - LK Regulation No. VIII.G.7 regarding the Presentation and Disclosures of
Financial Statements of Issuers or Public Companies, a government-related entity is an entity that
is controlled, jointly controlled or significantly influenced by a government. Government in this
context is the Ministry of Finance or the Local Government, as the shareholder of the entity.

jointly controlled or
Under IFRS, a government-related entity is an entity that
significantly influenced by a government. Government in this context refers to the Government of
Indonesia, government agencies and similar bodies whether local, national or international.

is controlled,

124

2013  Annual Report

PT Telekomunikasi Indonesia, Tbk

2013 Annual Report

PT Telekomunikasi Indonesia, Tbk

PT Telekomunikasi Indonesia, Tbk.

Investor Relations
Grha Merah Putih 5th floor
Jl. Jend. Gatot Subroto Kav. 52
Jakarta 12710, Indonesia

T +62 21 521 5109
F +62 21 522 0500
email   : investor@telkom.co.id

IDX       : TLKM
NYSE   : TLK
LSE      : TKID

www.telkom.co.id

Creating Global Talents 

and Opportunities

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•   Telkom’s Solid  

Profitability 

Increasing in Net 

Income

Rp 14.2 trillion

10.5%

Increasing number of 

cellular subscribers

131.5 million

•   Increasing 

number of 

customers above 

 Industry

5.1%

Increasing number of 

broadband subscribers

27.8 million

Increasing number of 

Fixedline subscribers

9.3 million

45.4%

4.5%

25.9%

•  Network 

Strengthening

Number of BTS

75,579 BTS