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Tiger Brands Ltd

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FY2018 Annual Report · Tiger Brands Ltd
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Integrated Annual
Report 2018

We nourish and 
nurture more lives 
every day

Contents

For further information within this report

Visit our website: www.tigerbrands.com
for additional information

We nourish and nurture more lives every day 

Tiger Brands is one of Africa’s largest, listed manufacturers of fast-moving consumer goods 
(FMCG). Our core business is manufacturing, marketing and distributing everyday branded 
food to middle-income consumers. We also distribute leading brands in the home, personal 
care and baby sectors.

Business overview

Strategic review

Operational review Non-fi nancial overview

Risk management

Chairman’s review

Chief executive 
offi cer’s review

Chief fi nancial 
offi cer’s review

24

30

34

38

Grains

Consumer Brands – 
Food

Home, Personal 
Care & Baby

Exports & 
International

Associates
Associates

42

44

46

48
48

50
50

Overview of non-
fi nancial performance 52

Our people

Environmental 
sustainability

55

58

About this report

Group profi le

2018 performance

Our business model

Turning outputs 
into competitive 
advantage

Our operating 
environment

Our stakeholders

2

4 

7

8

12

13
13

14
14

18
Our material matters 18

Our strategy

Africa strategy

20
20

22
22

About Tiger Brands
About Tiger Brands

Governance review

Shareholders info

Corporate 
governance

Audit committee 
report

Social, ethics and 
transformation 
committee report

59 

69 

71

Shareholders’ diary 101

Declaration of 
dividend

101

Analysis of 
registered 
shareholders and 
company schemes

Remuneration report 74

About this report

Company 
information

102

104

IBC

Purpose

We nourish and nurture more lives every day. 

Vision

Deliver top-tier fi nancial results and be 
recognised by all stakeholders as the best 
fast-moving consumer goods (FMCG) company 
in South Africa and most desirable growth 
company on the continent. We attract the best 
talent and are recognised as a great place 
to work.

Operating model

Our operating model focuses on the consumer, 
reigniting innovation and leveraging our scale 
as one Tiger Team – resulting in an agile, lean 
organisation that responds quickly and is 
aided by simple ways of working. A key 
enabler will be improved processes and 
enhanced systems.

Tiger Brands Limited Integrated Annual Report  
Tiger Brands Limited Integrated Annual Report  2018

Page 1

About this report

This integrated report analyses Tiger Brands’ performance for the 
year to 30 September 2018 (review period), in the context of our 
external environment. It also illustrates our focus on ensuring our 
strategy and governance structures support our prospects for 
creating value over the short, medium and long term. Covering the 
review period, this is our primary report to all stakeholders. It should 
be read in conjunction with the supplementary sustainability report 
and annual fi nancial statements, published on our website, 
www.tigerbrands.com.

In preparing our integrated and sustainability reports, we were 
guided by the International Integrated Reporting Council (IIRC) 
framework and GRI Standards, as well as recommendations in 
the King Report on Corporate Governance for South Africa 
(King IVTM*). 

The scope and reporting boundaries, as well as frameworks 
guiding content and independent assurance, are detailed on 
page 104. 

Determining materiality
We start with issues in the prior year, the group risk register and 
views of our executive committee. These are combined with issues 
arising from a detailed assessment of our operating environment 
and stakeholder engagement, and clustered into logical themes, 
in line with our strategy, to provide a concise view of our material 
matters (with detailed disclosure in our online sustainability report, 
where relevant).

Approval
The audit committee and board acknowledge their joint 
responsibility for ensuring the integrity of the integrated report. 
After applying our collective minds, we believe this report addresses 
all material matters, and offers a balanced view of Tiger Brands’ 
strategy and how it relates to the group’s ability to create value 
in the short, medium and long term. The report adequately 
addresses the use of and impact on our capitals, as well as 
the way in which their availability affects our strategy and 
business model.

Khotso Mokhele 
Chairman  

21 November 2018

Emma Mashilwane
Chairman – Audit committee

*  Copyright and trademarks are owned by the Institute of Directors in 

Southern Africa NPC and all of its rights are reserved.

Page 2

 Integrated Annual Report  2018
Tiger Brands Limited Integrated Annual Report  2018

Material matters for the review period

People

People

People

Innovation

Innovation

Food Security

Innovation

Food Security

Material matters the review period refer 
page 18.

People

Food Security

Innovation

Macro-economic 
Environment

Weak macro-
economic 
Job Creation
environment
Material matters the review period

Job Creation
Executing Our Strategy

Business continuity

Macro-economic 
Environment

Safety and Quality
Executing Our Strategy

Job Creation

Material matters the review period

Material matters the review period

Macro-economic 
Environment

Human resources 
and skills
Safety and Quality

Food security safety 
and quality; security
Safety and Quality
of supply
Material matters the review period

Job Creation

Executing Our Strategy

Food Security

Safety and Quality

Macro-economic 
Environment

Executing Our Strategy

Macro-economic 
Environment

Food Security

Macro-economic 
Environment

People

Food Security

Weak macro-
economic  
environment

Combined assurance

Weak macro-
Food security safety  
economic  
and quality; security 
environment
of supply

Executing Our Strategy

Safety and Quality

Executing Our Strategy

Macro-economic 
Environment
Business 
continuity

Human resources  
and skills

Food security safety  
Weak macro-
and quality; security 
economic  
Innovation
of supply
Nature of 
environment
assurance

Human resources  
and skills

Food security safety  
Innovation
and quality; security 
Assurance 
of supply
Executing Our Strategy
provider

Safety and Quality

Business 
continuity

Safety and Quality

External audit

Ernst & Young Inc.

Business process

Annual fi nancial 
statements

People

Business Continuity

Food Security

Business Continuity

People

Macro-economic 
Environment

Business Continuity

Food Security

People

Business Continuity

Human resources  
and skills

Innovation

Business 

continuity

Risk management 
and internal controls

Internal audit

Environmental risk 
assessments

Social responsibility 
and sustainability

External audit

External audit

In-house 
supplemented by 
co-sourced service 
providers

Marsh Proprietary 
Limited

Human resources  
and skills

Innovation

Weak macro-
economic  
environment

Business 
continuity

Food security safety  
and quality; security 
of supply

Safety and Quality

Executing Our Strategy

In this report

The scope of this audit covers information in the annual 
fi nancial statements and does not extend to any fi nancial 
or operating indicators in the integrated report

Risk management, page 24
Audit committee report, page 69

Pages 52 to 58

The group reports annually on its carbon emissions under 
the global CDP, with the completeness of data validated 
in this submission. www.cdp.net

Similar to the assurance provided for group risks, 
management will consider appropriate assurance for 
sustainability reporting as well as the acceptable level 
of coverage by external assurance providers in FY19.

In future, we will also report on the United Nations 
Sustainable Development Goals (SDGs) once we have 
mapped them for our entire value chain, and have the 
data to support reporting.

BBBEE

External verifi cation

EmpowerLogic 
Proprietary Limited

Transformation, page 56

Tiger Brands Limited Integrated Annual Report  2018

Page 3

Group profi le

Tiger Brands is Africa’s leading manufacturer and distributer of fast-moving consumer goods (FMCG). 

Grains

57%

45%

57%

25%

45%

Consumer brands – food

25%

10%

8%

10%

8%

8%

13%

8%

13%

34%

34%

100

100

■ Revenue
■ Operating 
income

■ Revenue
■ Operating 
income

■ Revenue
■ Operating 
 income

■ Revenue
■ Operating 
 income

■ Revenue
■ Operating 
 income

■ Revenue
■ Operating 
 income

■ Revenue

■ Operating 

 income

■ Revenue

■ Operating 

 income

80

80

Revenue R12,8 billion*
Operating income R1,9 billion*

Revenue R9,7 billion*
Operating income R828 million* 

60

60

Milling and 
baking

40

40

20

20

0

0

Bread 
Milling:
– Flour 
– Maize 
– Sorghum* 
*Includes Breakfast 
and Beverages

Other grains

Groceries

Snacks & treats

Beverages

Pasta
Breakfast 
Rice

Ingredients 
Condiments 
Spreads

Sugar 
Chocolate

Concentrates 
Sports drinks 
Ready-to-drink

Value Added Meat 
Products (VAMP)

Ready-to-cook 
Ready-to-eat 
Canned 
processed meat

Market share

Market share

Market share

Market share

Grains

Grains

29%

29%

Maize

Maize

12%

12%

Flour

Flour

31%

31%

Bread

Bread

33%

33%

Breakfast

Breakfast
37%

37%

Pasta

Pasta

37%

37%

Rice 43%

Rice 43%

Consumer Brands –
food

Consumer Brands –
46%
food

46%

Spreads

Spreads

Condiments

Condiments

40%

40%

46%

46%

Canned veg

Canned veg

55%

55%

Snacks & Treats

Snacks & Treats

Chocolate

Chocolate

Sugar

Sugar

23%

23%

14%

14%

43%

43%

Number 1 brands 

Number 1 brands 

Market share

Market share

Home care

Home care

Pest

Pest

42%

42%

73%

73%

Number 2 brand 

Market share: Nielsen volume share 12 month moving as at September 2018
*  From continuing operations.

Page 4

Tiger Brands Limited Integrated Annual Report  2018

Personal care

Personal care

Number 2 brand 

6%
Camphor cream 
Camphor cream 
85%
and lotions
and lotions

6%

85%

Baby

Baby

Wellbeing

Wellbeing

Nutrition

Nutrition

29%

29%

12%

12%

59%

59%

Homogenised 
baby food

Homogenised 
88%
baby food

88%

100

80

60

40

20

0

Market share

Maize

57%

45%

57%

25%

45%

25%

10%

10%

8%

8%

8%

8%

13%

13%

34%

34%

Home, Personal Care & Baby

Exports & International

■ Revenue

■ Operating 

income

■ Revenue
■ Operating 
income

■ Revenue
■ Operating 
 income
Market share

■ Revenue
■ Operating 
 income

■ Revenue
■ Operating 
 income

■ Revenue
■ Operating 
 income

■ Revenue
■ Operating 
 income

■ Revenue
■ Operating 
 income

Grains

Flour

Bread

29%

12%

31%

33%

Breakfast

37%

Pasta

37%

Rice 43%

Revenue R2,2 billion*
Operating income R341 million*

Spreads

Consumer Brands –
food

46%

40%

Revenue R3,8 billion*
Operating income R270 million*

Personal Care

Condiments

Baby
Canned veg

46%

55%

Exports

International

Home Care

Sanitary cleaners 
Insecticides

Snacks & Treats

Camphor cream 
& lotions 
Hair care

Chocolate

Nutrition 
Baby wellbeing

23%

14%

43%

Davita 
Jolly Jus
Benny
Other Tiger
Brands products

Chococam 
Deli

Sugar

Home care

Pest

Market share

Personal care

Baby

Wellbeing

Camphor cream 
and lotions

Nutrition

Homogenised 
baby food

Number 1 brands 

42%

73%

6%

85%

29%

12%

59%

88%

Our core business is providing 
everyday branded food to large 
and growing emerging markets 
through a unifi ed customer sales 
team and integrated supply 
chain that leverages the group’s 
scale. We target best-in-class 
profi tability, underpinned by a 
cost-conscious culture as well as 
environmental, social and 
governance principles to drive 
shared value creation. 

We have leading positions in 
most categories and our iconic 
brands are well-entrenched with 
consumers in South Africa, as 
illustrated by the percentage 
share of market. 

Camphor

*  From continuing operations.

Tiger Brands Limited Integrated Annual Report  2018

Page 5

16 500

15 500

14 500

13 500

12 500

11 500

10 500

s
e
c
i
r
p

8
1
0
2

t
n
a
t
s
n
o
c

$
S
U
n

i

2
2
0
2

–

8
1
0
2
m
o
r
f

h
t
w
o
r
G

9 500

8 500

7 500

6 500

5 500

4 500

3 500

2 500

1 500

500

0

Group profi le continued

Tiger Brands is active in sub-Saharan Africa’s (SSA) largest consumer markets, and well positioned in large attractive categories. 
Beyond our core market, South Africa, we have built a sizeable exports business for our products throughout Africa, and we have 
operations in Nigeria and Cameroon. The Africa strategy approved this year builds on our core competencies and existing markets.

Read more on pages 42 to 51.

SSA’s largest consumer markets
SSA packaged food and soft drinks market (Total market size $84 billion, RSV)

Bubble size represents size of 
the market 2018

Nigeria

South Africa

Angola

Tanzania

Zimbabwe

Côte d’lvoire

Ghana

Kenya

Senegal

Ethiopia

DRC

Mozambique

Uganda

Zambia

Cameroon

■ Tiger presence
■ Export market
■ Non-presence

5%

6%

7%

8%

9%

10%

11%

12%

13%

14%

21%

23%

2018 – 2022 retail sales CAGR (%)

Well positioned in large, attractive categories
SSA market by fastest-growing categories (Total market size $84 billion RSV)

Bubble size represents size of 
the market 2018

Bottled
 water

s
e
c
i
r
p

8
1
0
2

t
n
a
t
s
n
o
c

$
S
U
n

i

2
2
0
2

–

8
1
0
2
m
o
r
f

h
t
w
o
r
G

8 500

8 000

7 500

7 000

6 500

6 000

5 500

5 000

4 500

4 000

3 500

3 000

2 500

2 000

1 500

1 000

500

0

Processed Fruit
and Vegetables

Confectionery

Processed Meat 
and Seafood

Dairy

Carbonates

Baked Goods

Sauces, Dressings
and Condiments

Rice, Pasta and Noodles

Edible Oils

Savoury Snacks

Sweet Biscuits, Snack Bars and Fruit Snacks

Ready Meals

Soup

RTD Tea

Spreads

Concentrates

Ice Cream 
and Frozen 
Desserts

Juice

Baby Food

Sports and energy drinks

Breakfast Cereals

■ Tiger Presence
■ Non-Presence

6%

7%

8%

9%

10%

11%

12%

13%

14%

15%

16%

2018 – 2022 retail sales CAGR (%)

Source: Euromonitor data; Top 15 categories of packaged food & soft drinks by market size; All SSA countries; RSV – Retail sales value 

Our success is underpinned by the strength of our brands and 
continuous improvement initiatives. We invest signifi cantly in our 
core brands, backed by consumer and shopper research that 
provides comprehensive insights into our chosen categories 
and markets. We also hold meaningful minority interests in 
associate companies. 

 › South Africa: JSE-listed Oceana Group Limited (42,1%) (fi shing)  

 › Chile: Empresas Carozzí (24,4%) (FMCG)

 › Nigeria: UAC Foods Limited (49,0%) (FMCG) 

 › Zimbabwe: JSE-listed National Foods Holdings Limited 

(37,4%) (FMCG)

Page 6

Tiger Brands Limited Integrated Annual Report  2018

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2018 performance

We assess our performance against key metrics under each strategic pillar. 

Read more about our strategy 
on page 20.

The metrics below indicate our performance against each strategic pillar and are aligned with the short-term incentives for employees 
in management and above (see remuneration report page 74).

Strategic pillar

DRIVE 
DRIVE 
GROWTH

BE
BE
EFFICIENT

GREAT
GREAT
PEOPLE

SUSTAINABLE
SUSTAINABLE
FUTURE

Drive growth
Be effi cient

Great people

Sustainable future

KPI

2018

2017 KPI*

2018

2017 KPI*

Total HEPS 
(cents)

1 589

2 
161

Safety 
(lost-time injury 
frequency rate)

0,27

0,30 BBBEE 

implementa-
tion

2018

2017

3

3

Indications are that the 
group will temporarily 
drop to level 8 
given the minimum 
requirements for priority 
elements (ownership, 
skills development, 
enterprise and supplier 
development). 

A broader group 
transformation strategy 
is being developed to 
achieve level 4 status 
by FY22.

Earnings before 
interest and tax 
(R billion)*†

3 321 4 634

Volume growth*†

(5,8%)

(3,1%)

12-month rolling 
average
net working 
capital 
(days)*†

Continuous 
improvement 
savings

89,1

87,9

R707 
million

R505 
million

*  Before IFRS 2 charges, impairments and abnormal items.
†  From continuing operations.

Tiger Brands Limited Integrated Annual Report  2018

Page 7

Our business model

The business model is underpinned by four strategic drivers (see page 20) as well as the group’s strong brands, 
manufacturing capability and distribution reach, which arguably gives our group a sustainable competitive 
advantage. By successfully executing this business model, we create value for all our stakeholders.

Our capitals

Financial capital

Input by capital

 › Funding received from providers of capital and 

fi nancial resources available to the group

 › Equity fi nancing: R17,3 billion
 › Borrowing: R991 million
 › Low gearing levels and strong cash 

generating capabilities

Manufactured capital

 › The physical infrastructure used to convert raw materials 

and ingredients into high-quality food, home and 
personal care products in branded packaging; inbound/
outbound logistics – we receive imported and locally 
produced raw materials, ingredients and packaging 
from suppliers and distribute fi nished products via 
third-party transport and leased fl eet to customers.

 › Cost of sales: R19,2 billion
 › Sales and distribution: R3,7 billion
 › Other operating expenses: R1,5 billion
 › Production facilities: 44 manufacturing 

facilities 

 › Capital expenditure: R720 million

Natural capital

 › Natural resources consumed to convert 

raw materials

Human capital

 › Employees’ skills, capabilities, development 

and experience

 › Remuneration practices and recruitment 

strategy

Intellectual capital

 › Raw materials
 › Energy
 › Fuel
 › Water

 › Board of directors with a diverse range 
of corporate leadership and industry expertise

 › Twelve executive committee members
 › Capabilities have been enhanced in key 

disciplines

Consumer 

insights

Procurement

Nourish and

nurture more

lives every

A

c

t

i

v

i

t

i

e

s

day

Manufacturing

Sales and 

distribution

 › Company knowledge, systems, processes, 

intellectual property such as formulations, and, 
most importantly, brands

 › Marketing investment: R845 million
 › Innovation, R&D: 5,3% of net sales

Marketing

Social and relationship capital

 › Stakeholder relationships and engagement, 

corporate reputation and values
 › Governance and safety systems

Key external impacts

 › Maintain positive relationships with 

stakeholders including government, 
regulators, investors, suppliers, service 
providers and customers and invest in the 
well-being of our communities through 
corporate social investment initiatives 

Read more on pages 18 and 19 and in our 
sustainability report.

 Exchange rates      Commodity prices and demand/supply dynamics      Security of raw materials supply

Page 8

Tiger Brands Limited Integrated Annual Report  2018

Our activities

Outputs

Our outcomes

Consumer 
Consumer 
insights
insights

Procurement
Procurement

Nourish and
nurture more
lives every
day

A
c
t
i

v
i
t
i
e
s

Manufacturing
Manufacturing

Sales and 
Sales and 
distribution
distribution

Marketing

Profi t formula 
The group’s value-creating business model is focused on 
producing, marketing and distributing food, home and personal 
care products. We generate profi t by procuring raw materials 
and ingredients and convert these as effi ciently as possible into 
high-quality food, home and personal care products; seal them 
into branded packaging; and distribute to consumers through a 
network of customers that includes retailers, wholesalers and the 
general trade. Our purpose is to nourish and nurture more lives 
every day. 

Our revenues 
The majority of our revenue is generated in South Africa 
from grains, consumer brands – food, home, personal 
care and baby, with the balance from exports as well as 
our international businesses in Cameroon and Nigeria. 
Tiger Brands has defi ned its core as the manufacturing, 
marketing and distribution of everyday branded food to 
middle-income consumers. Key revenue differentiators 
include the group’s overall market-leading position and the 
number 1 or 2 position of most of our brands, increased 
marketing investment to ensure our brands remain relevant 
and top of mind, our far-reaching distribution capabilities 
and the relationships with our customers.

Our costs
Our aim is to achieve sustainable savings based on 
targeted spending, clear policies and compliance. We 
have an established cost-conscious culture and a proven 
track record of procurement savings and supply chain 
effi ciencies. In addition, we are focused on optimising 
indirect costs to deliver savings in sales activities as well as 
general and administrative costs. Key cost differentiators 
include our ability to leverage a centralised procurement 
hub as well as the standardisation and simplifi cation of 
processes, systems and practices. 

Outcomes and trade-offs 
Our business activities affect our capitals. Our aim is to 
ensure that trade-offs have a positive effect overall. Given 
the challenges we faced in FY18, we created little value 
for shareholders, but we did create value for employees, 
particularly those in our value added meat products unit who 
have benefi ted from focused training and are now working in 
a world-class facility. 

We invested in our social and relationship capital through 
stakeholder engagement, particularly with government and 
regulators, as well as shareholders, through joint business 
planning with our customers, and through our corporate 
social investment initiatives. Signifi cant investments in our 
manufactured and intellectual capitals were balanced with 
acceptable reductions in natural capital for sustainable growth.

      Legislative/regulator y change      Weather patterns and climate change, including water scarcity

Tiger Brands Limited Integrated Annual Report  2018

Page 9

Our business model continued

Our activities

Outcomes and trade-offs

 › Continued access to fi nancial capital through 

investor and fi nancial market confi dence

Financial capital

 › Net interest paid R55 million
 › Dividends paid R1,9 billion

 › Dividend policy: 1,75x cover (based on HEPS) 

from FY19

 › Revenue R28,5 billion
 › Interest cover 59x

 › Operating income* R3,3 billion

 › Cash generated from operations 

R3,3 billion

 › Return on equity 18,6%

Manufactured 
capital

 › R12 billion spent with BBBEE-verifi ed suppliers 

including R2 billion with black-owned enterprises

 › Ongoing investment in the group’s manufacturing 
architecture, distribution capability and technology 
to promote and sustain growth

 › On-shelf availability 97% 

 › Continuous improvement – R707 million

Natural capital

 › Depleting natural resources through our 

supply chain and operations

 › Water consumption down 19,3%  

 › Signifi cant water savings from facilities in the 

water-stressed Western Cape

 › CO2 emissions down 4,17% (intensity trend)

 › Creating employment, developing employees through 
skills training and workplace experience, promoting 
fair labour practices

 › Management trainee programme ranked second 
in SAGEA awards (SA Graduate and Employee 
Associate)

Human capital

 › Capabilities appointed in line with new operating model
 › One fatality in a route-to-market incident
 › Lost-time injury frequency rate on target at 0,27

 › Fair labour practices – nil reported cases of unfair 

practices (this was after year end) 

 › Black Managers Trust II terminated in December 

2017 in line with our plan. On termination, 
R575 million (pre-tax) was paid to employees

 › Developing new and streamlining existing business 

processes and systems, maintaining our market-leading 
brand portfolio

 › Tiger Brands has a 100% penetration in South Africa. 
Every household buys at least one Tiger Brands product
 › In the categories we compete in, we have 26% volume 
share and improved brand equity for most key brands
 › Top three in 80% of categories we compete in; 41% are 

number 1 brands 

 › Innovation 5,3% of revenue 

 › Increasing marketing investment by outspending 
our competitors as measured by share of voice

 › 100% compliance to current sodium targets
 › 11% reduction in sugar across the portfolio in past 

fi ve years

 › 25% of net sales from wholegrain, fi bre-rich grains, 

vegetables and fruit

 › Total socio-economic development (SED) spend of 

 › Over 200 engagements with shareholders, 

R32 million

investors and analysts

 › The Thusani Trust provides bursaries for the children 
of qualifying black employees; 381 students have
graduated since 2007

Intellectual 
capital

Social and 
relationship 
capital

 › Incinerated 4 500 tons of processed meat 

products due to Listeria outbreak

 › 156 tons of non-recyclable packaging 

reduction since FY15

 › Invested R61 million or 1,8% of total 

payroll on training

 › Recognised by Top Employers Institute as 

a Top Employer 2019 for excellence in 

employee conditions

 › Leading the industry in modern food-

labelling practices in South Africa through 

Eat Well Live Well initiative to empower 

consumers to make more informed 

decisions about their dietary intake 

 › 5% of net sales fortifi ed voluntarily 

with micronutrient enrichment

 › The group has 5 brands generating 

in excess of R1 billion in net invoiced 

sales and 10 brands in excess of 

R500 million

 › Tiger Brands Foundation provides breakfast 

meals to 67 500 learners across the 

country. By September 2018, over 

65 million breakfasts had been served

 › Responsible supply chain practices 

 › Considered investor feedback and 

addressed in remuneration policy

 › Black Managers Trust

Page 10

Tiger Brands Limited Integrated Annual Report  2018

 › Continued access to fi nancial capital through 

investor and fi nancial market confi dence

 › Dividend policy: 1,75x cover (based on HEPS) 

Financial capital

 › Net interest paid R55 million

 › Dividends paid R1,9 billion

from FY19

 › Revenue R28,5 billion

 › Interest cover 59x

 › Operating income* R3,3 billion

 › Cash generated from operations 

R3,3 billion

 › Return on equity 18,6%

 › Long-term strategy remains compelling and relevant
 › Identifi ed priorities to facilitate focused execution
 › Clear Africa strategy, building on what we have in South Africa
 › Embed operating model through revitalised ways of working

CEO & CFO’s 
reports – pages 
34 to 41.

Annual fi nancial 
statements

Manufactured 

capital

 › R12 billion spent with BBBEE-verifi ed suppliers 

including R2 billion with black-owned enterprises

 › Ongoing investment in the group’s manufacturing 

architecture, distribution capability and technology 

to promote and sustain growth

 › On-shelf availability 97% 
 › Continuous improvement – R707 million

 › Prudent and diligent approach to capex approvals
 › Focus on appropriate business restructuring

Strategy section – 
page 20.

Actions to enhance/mitigate outcomes in 2018

Read more

Natural capital

 › Depleting natural resources through our 

supply chain and operations

 › Water consumption down 19,3%  

 › Signifi cant water savings from facilities in the 

water-stressed Western Cape

 › CO2 emissions down 4,17% (intensity trend)

 › Creating employment, developing employees through 

 › Management trainee programme ranked second 

skills training and workplace experience, promoting 

in SAGEA awards (SA Graduate and Employee 

fair labour practices

Associate)

 › Capabilities appointed in line with new operating model

 › Fair labour practices – nil reported cases of unfair 

Human capital

 › One fatality in a route-to-market incident

 › Lost-time injury frequency rate on target at 0,27

practices (this was after year end) 

 › Black Managers Trust II terminated in December 

2017 in line with our plan. On termination, 

R575 million (pre-tax) was paid to employees

 › Developing new and streamlining existing business 

 › Increasing marketing investment by outspending 

processes and systems, maintaining our market-leading 

our competitors as measured by share of voice

brand portfolio

 › Tiger Brands has a 100% penetration in South Africa. 

Every household buys at least one Tiger Brands product

 › In the categories we compete in, we have 26% volume 

share and improved brand equity for most key brands

 › Top three in 80% of categories we compete in; 41% are 

number 1 brands 

 › Innovation 5,3% of revenue 

 › 100% compliance to current sodium targets

 › 11% reduction in sugar across the portfolio in past 

fi ve years

 › 25% of net sales from wholegrain, fi bre-rich grains, 

vegetables and fruit

 › Total socio-economic development (SED) spend of 

 › Over 200 engagements with shareholders, 

R32 million

investors and analysts

 › The Thusani Trust provides bursaries for the children 

of qualifying black employees; 381 students have

graduated since 2007

Intellectual 

capital

Social and 

relationship 

capital

 › Incinerated 4 500 tons of processed meat 

products due to Listeria outbreak

 › 156 tons of non-recyclable packaging 

reduction since FY15

 › Invested R61 million or 1,8% of total 

payroll on training

 › Recognised by Top Employers Institute as 
a Top Employer 2019 for excellence in 
employee conditions

 › Assessed the impact of climate change and the drought in the 
Western Cape on our operations and supply of raw materials 
and implemented mitigating measures to ensure continuity of 
production and supply

 › Energy effi ciency and water-saving initiatives continued, and 
we support the new Energy Effi ciency Accord in South Africa. 
We have mitigating plans in place to ensure continued 
production in spite of an unstable electricity grid

 › We have enhanced waste reduction and are in the process 

of implementing the relevant legislation

 › We continue to optimise packaging by light weighting where 

possible

 › Strengthened, experienced executive team 
 › Key skills gaps addressed 
 › Structure capability and new process embedded 
 › Centralised R&D function established and fully resourced 
 › Detailed plans on career development 
 › Establish long-term human capital planning

 › Leading the industry in modern food-

labelling practices in South Africa through 
Eat Well Live Well initiative to empower 
consumers to make more informed 
decisions about their dietary intake 
 › 5% of net sales fortifi ed voluntarily 

with micronutrient enrichment

 › The group has 5 brands generating 

in excess of R1 billion in net invoiced 
sales and 10 brands in excess of 
R500 million

 › Tiger Brands Foundation provides breakfast 

meals to 67 500 learners across the 
country. By September 2018, over 
65 million breakfasts had been served

 › Responsible supply chain practices 
 › Considered investor feedback and 
addressed in remuneration policy

 › Black Managers Trust

*  Before IFRS 2 charges impairments and abnormal items.

 › Health and wellness underpins our R&D to ensure our brands 
remain relevant and make a meaningful contribution to the 
health challenges affecting our communities. Focus is to provide 
affordable everyday nutrition 

 › IT investment 
 › Centralised reporting platforms being implemented

 › Relationship with Stellenbosch University (Food Safety Centre)
 › Supplier development fund 

CEO report  
– page 34.

Overview of non-
fi nancial performance 
– page 52.

Sustainability report

Overview of non-
fi nancial performance 
– page 52.

Remuneration 
committee 
report – page 74.

Sustainability report 

Awards – page 12.

Operational review 
– page 42.

Our stakeholders – 
page 14.

Social, ethics and 
transformation 
committee 
report – page 71.

Remuneration report 
– page 74.

Sustainability report

Tiger Brands Limited Integrated Annual Report  2018

Page 11

 
Turning outputs into competitive advantage

Collectively, various outputs (marketing investment, innovation, minimising environmental impact) are 
transformed into a key outcome for an FMCG company – leading brands. Our strategy is to have the 
fi rst or second-placed brand in our chosen categories.

Sunday Times Top Brands 2018
In the 20th year of this leading survey, KOO again ranked as the top brand overall, ahead of several global brands and 
mirroring its position in the fi rst survey in 1998. Over the years, KOO has entrenched its reputation for quality, convenience and 
value – a preferred food brand on consumers’ tables since 1940. In a competitive consumer market, which has seen brands 
appear and disappear, KOO’s sustainability and strength is evident in its status as an integral part of South African consumers’ 
lives. Key to this brand strength is its ability to remain relevant with generations of consumers. For example, in today’s market, 
nutrition is key for many shoppers and KOO’s ability to deliver nutritious meals that are quality-assured and offer good value 
has been a vital ingredient in its ongoing success. The brand also resonates with consumers on an emotional level – evoking 
memories of family favourites – as proved by its recent ‘share your favourite KOO recipe’ campaign which elicited thousands 
of entries from its 257 000 followers on Facebook.

Tastic was ranked number 1 essential food for the second consecutive year, while Tastic and All Gold Tomato Sauce were in the 
top 10 most-loved South African brands. Similar to KOO, our Tastic and All Gold ranges are fi rmly entrenched in South Africa‘s 
hearts and shopping baskets. This was recently illustrated by the excellent response when Albany and Tastic commissioned 
special Heritage Day product packaging, designed by famed local artist Esther Mahlangu. More than a mere advertising tactic, 
this promotional strategy enhanced the brand equity of both Albany and Tastic, while showcasing a uniquely South African artist.

Gran d P ri x

o v e r a l l faavouritebran

d

-

1

l

ti a

n

E s s e

f o o d s

1

s & s a u ces

t

n

e

Con di m
Co

1

2

Our brands also feature prominently in their categories:
2018 Sunday Times Top Brands Awards.

TINNED FOODS

ESSENTIAL FOODS

CONDIMENTS & SAUCES

FRUIT-BASED DRINKS

ENERGY DRINKS

Koo
No 1

All Gold
No 3

Hugo’s
No 7

Tastic
No 1

Albany
No 2

Fatti’s & Moni’s
No 4

Ace
No 7

Aunt Caroline
No 9

All Gold Tomato 
Sauce
No 1

Crosse & Blackwell 
Mayonnaise
No 2 

Mrs Ball’s Chutney
No 4

Page 12

Tiger Brands Limited Integrated Annual Report  2018

Oros
No 1

Halls
No 5

Energade
No 4

In the review period, our operating environment has had a markedly greater impact on our performance. 
Given the number of issues outside our control, we have had to focus carefully on balancing the trade-off 
between addressing each issue effectively and preserving our own capitals.

Macro landscape
Minimal economic growth in South Africa, and rand volatility 
during the year, has meant a steady decline in consumers’ 
discretionary spend (compounded by higher VAT, fuel and utility 
costs). In response, we are managing our input and operating 
costs to ensure affordable prices for consumers.

The South African economy slipped into recession in the second 
quarter of 2018, shown below. The country’s last recession was 
during the 2008 – 2009 global fi nancial crisis with three 
consecutive quarters of economic decline.

Higher infl ation as taxes take a toll
South Africa’s consumer infl ation rate jumped to 4,9% in 
September after a seven-year low of 3,8% in March. Much of 
the increase refl ects price rises in product groups that attract 
specifi c taxes – alcohol, fuel and sugary drinks.

Impact of drought
The protracted drought in the Western Cape obviously affected 
the supply of fruit and vegetables, although much of the produce 
from that area is designated for export markets. To manage the 
impact on our operations, we focused on reducing water 
consumption, and securing alternative sources of supply (see 
case study in our sustainability report on the website).

South African economic growth over time
Quarter-on-quarter growth in gross domestic product (GDP)

COMPETITIVE POSITIONING 

5%

4%

3%

2%

1%

0%

-1%

-2%

-3%

Q1/14

Q2/14

Q3/14

Q4/14

Q1/15

Q2/15

Q3/15

Q4/15

Q1/16

Q2/16

Q3/16

Q4/16

Q1/17

Q2/17

Q3/17

Q4/17

Q1/18

Q2/18

Seasonally adjusted and annualised                                                                                  Source: STATS SA

Despite the VAT increase, food infl ation 
continues to fall
Annual food infl ation continues to slow despite April’s rise in 
value added tax (VAT) from 14% to 15%, with some food items 
being cheaper than they were a year ago.

Oils, bread, fruit and sugar are cheaper than they 
were a year ago
Percentage change in food and drink prices, June 2018 
compared with June 2017

 ›

Beer
Spirits
Fish
Wine
Cool drinks
Meat
Vegetables
Hot drinks
Milk, eggs and cheese

-1,4%

-3,1%
-3,2%

-5,3%

Source: STATS SA

9,1%

7,7%
7,5%

7,1%
7,0%
6,8%

5,7%

4,8%

4,8%

Oils and fats
Bread and cereals
Fruit
Sugar, sweets and desserts

The VAT increase will take time to fi lter through to the infl ation 
rate, as will the rise in fuel prices. But motorists are already 
feeling the impact – with petrol prices up 9% over the past year, 
fuel and meat show the highest year-on-year price increases.

 ›

 ›

 ›

 Tiger Brands retained the lead in packaged food in 2018, 
with a 26% volume share. While we lost share in the review 
period, we made good progress in new product launches to 
address expressed consumer needs for convenience, healthier 
foods and affordable pack sizes. 
 The breadth and diversity of our portfolio enables the group 
to address the full range of consumers’ shopping needs, 
particularly those in the middle-income bracket (living 
standards measure 5 – 8). 
 The quality of our brands appeals to all consumer groups. 
As acknowledged premium brands, they are trusted and 
many are considered heritage brands. This means consumers 
are prepared to pay slightly more for the quality they know 
they will receive. 

Retail landscape
The economic environment has resulted in retailers becoming 
more focused and assertive in executing their strategies. 

We are monitoring a number of trends among retailers:
 ›
 ›

 Transforming data into insights for more meaningful solutions 
 Retailers are differentiating formats across their group, eg from 
small convenience stores to large one-stop stores and 
discounters
 Enhancing their agility to respond to changing shopper 
dynamics and support sustainable growth, for example 
increasing their own category penetration through private-label 
products.

We are working closely with our customers on mutually 
benefi cial solutions that ensure our products are competitive 
while meeting their need to attract consumers to their stores. 
Through our joint business-planning initiatives, we are 
demonstrating our expertise in growing categories, revising our 
assortment based on understanding the shopper in each store 
format, improving our price-pack architecture to increase 
availability and build effective partnerships.

In the year ahead, we will focus on embedding appropriate 
technology that enhances monitoring the return on investment of 
our promotional activity while effectively meeting the needs of 
our customers. We will also implement channel-specifi c category 
management methodologies focused on differentiated sales, 
assortment and relevant innovation. 

Our ultimate aim is to be a preferred supplier – for our product 
range, innovation, capabilities and execution. We believe we 
have the resources and expertise to achieve this aim. 

Tiger Brands Limited Integrated Annual Report  2018

Page 13

Our stakeholders

Sustainable relationships with key stakeholders are essential to our long-term growth. Accordingly, 
shareholders, employees, consumers, customers and suppliers are all part of the chain that creates value. 

In addition, we believe in creating shared value, specifi cally in 
areas where our operations intersect with society. As such, we 
have concentrated on developing long-term and sustainable 
relationships with communities through projects that allow us to 
bring our purpose to life. We do this by creating value not just 
for shareholders but for society through nurturing and nourishing 
lives every day. We have reviewed our socio-economic 
development approach to ensure we can create the most value 
and make the most difference. 

We also depend on broader society to provide a conducive 
operating environment, and a consumer and talent base that we 
can reliably draw from in future. As such, stakeholders in our 
broader socio-economic environment – law-makers, regulators, 
industry groups, the media and communities – all hold a stake 
in our licence to operate but, more so, the freedom to operate. 
No licence will ensure our operating rights without the extended 
relationships and partnerships with our stakeholder community. 

Stakeholder relations at Tiger Brands is, therefore, a strategic 
function. It is focused on constructive engagement to build 

positive reputational capital for the group to underpin our growth 
and sustainability. 

Our aim is to maintain our social licence to operate and protect 
the reputation of Tiger Brands as a trusted, strategic partner.

Our FY17 stakeholder engagement survey provided a baseline 
understanding of how stakeholders perceive our engagement 
with them. This aligns with our strategic goal of increased 
stakeholder inclusivity, and meets the requirements of King IV. 

Based on results from the survey (detailed in our prior report), 
we have developed stakeholder engagement training for internal 
issue owners. This began rolling out in October 2018. We 
have worked with key production sites such as King Korn in 
Potchefstroom, Tiger Milling in Hennenman and Albany Bakery 
in Secunda to develop stakeholder engagement plans, enhance 
stakeholder inclusivity, and co-create shared value with 
communities around us. In 2019, we will focus on rolling out 
our stakeholder engagement plans to the rest of our operations, 
and developing long-term relationships with key stakeholders 
nationally and in our operating areas. 

Key elements of our stakeholder relations strategy include:

Consistent 
approaches to 
engagement 
throughout the 
group

Mechanism to 
anticipate risk 
and 
opportunities

Coordinated 
framework for 
stakeholder 
management

Leadership 
actively 
engaging with 
stakeholders

Values-based 
engagement

Stakeholder issues in 2018

Key issues in 2018

Our response

Customers (retailers/wholesalers)

Stakeholder-
focused as 
opposed to 
compliance-
based 
engagement

Read more

Increased competition amid 
muted consumer demand

Developing joint business plans and growth workshops with key accounts to 
implement relevant customer marketing campaigns and grow market share

P 13.

Driving in-store activation, on-shelf availability and distribution in modern and 
general trade to improve execution and overall availability

Building relevant pack-price architecture and category management plans to 
improve ranging and assortment by chain/format to differentiate Tiger Brands 
and increase penetration and consumption

Collaborating with key customers on shopper campaigns, data and insight 
gathering, customer service excellence and CSI opportunities

Page 14

Tiger Brands Limited Integrated Annual Report  2018

Key issues in 2018

Our response

Employees

New operating model and 
organisational redesign

Performance and rewards

Talent and career 
development

Teamwork and collaboration

Enhanced internal 
communications

Wage negotiations

Consumers

Product affordability

Value proposition

Health and wellness

Regular, high-impact employee engagement sessions, one-on-one consultations 
and the recruitment of an in-house change management specialist 

The revised operating model and corresponding people strategy has directly 
considered and addressed these issues. Monitoring of existing and new issues 
has been included in updated HR processes, eg pulse (satisfaction) survey and 
a dedicated employee relations centre of excellence

Wage negotiations were settled while regular regional leadership engagements 
will be introduced

Mitigate infl ationary pressures through cost-saving initiatives and operational 
effi ciencies
Smaller pack sizes and/or alternative, more affordable packaging formats 
– strong pipeline of innovation. New packs launched in Benny, Jungle, Morvite, 
Maize, Oros ready-to-drink

Ensure our product quality meets consumer expectations and the brand 
represents value

Proactive communication on health benefi ts and claims such as fortifi ed products, 
eg Ace, Jungle and Morvite; preservative-free products, eg All Gold tomato 
sauce, sugar and salt reduction

Listeria and food safety

Founding member of the Centre for Food Safety and relaunch of Enterprise, 
accompanied by public education on food safety

Community

Food security and related 
nutrition issues

Maintain strong partnerships with governments and developmental agencies to 
support initiatives that promote nutrition, health and education, and contribute 
to the development of local communities and eradication of poverty

Conduct social return on investment (SROI) review to assess the impact of our 
development initiatives

Increased demand for support 
with enterprise development 
and assistance in getting 
community members – 
particularly the youth – to 
be economically active

We emphasise community enterprise development programmes which are 
designed purposefully, where possible, to foster a seamless transition to formal 
enterprise and supplier development programmes (ESD). This in turn supports the 
transition from philanthropy to community development to entrepreneurship. In 
addition to this new approach from 2019, we will also conduct social mapping 
to ensure solutions are holistic and respond to community needs and realities

Read more

P 55.

P 56.

P 38.

P 12.

P 84 
and 43.

P 30 to 
37 (SD 
report.

P 56.

P 56.

Tiger Brands Limited Integrated Annual Report  2018

Page 15

Our stakeholders continued

Key issues in 2018

Our response

Read more

Investors

Lacklustre macroeconomic 
outlook 

Impact of aggressive 
competition and increased 
promotional activity on sector 
profi tability

Confi rmed the strategy approved in 2017 as sound and relevant 

Articulated strategic progress to date and plans to address gaps

Embed the operating model through revitalised ways of working

Limited progress on strategy 
execution

Narrowed priorities to facilitate focused execution; dedicated resource to 
drive strategic portfolio decisions 

Remuneration 

Considered investor feedback and addressed in remuneration policy

Listeria outbreak

Kept market abreast of developments through SENS announcements and 
engagements. Conducted over 200 engagements (calls, individual meetings, 
conference attendance and results presentations) 

Succession pipeline

Prioritising the development of leadership capability and capacity to inspire 
winning performance

P 20.

P 20 to 
21, 55.

P 20 to 
21.

P 74 to 
100.

P 30 to 
37 (SD 
report.

P 55.

Government

Regulations on sodium 
reduction; proposed tax on 
sugar-sweetened beverages

Promoting awareness of 
nutrition education

Food security

Growth and development of 
local agricultural sector

Media

Media management focus

Increase access to 
management and information

Strong emphasis on proactive 
and reactive media relations

Swift response to media 
enquiries

Complying with all relevant regulations; actively participating in dialogue 
before legislation is promulgated

Keeping abreast of emerging issues

Active partnerships to promote agri-sector development and greater inclusion 
of smallholder farmers

Nutrition education programme with the Department of Basic Education

In-school breakfast programme in partnership with Tiger Brands Foundation

See our 
sustainability 
report.

Appointed a senior media and PR manager to deepen and broaden our engagement with the 
media and implement the media strategy

Dedicated media and consumer section on the website for major issues such as Listeria

Enhanced one-on-one media engagements – CEO, CFO interactions with key media

Manage all enquiries within deadline

Fair treatment of consumers

Answer all media and social media queries on all consumer-related enquiries within timeframes

Increased focus on newsroom 
interactions

Social media engagement

Greater access to spokespeople and Executive committee members for editors and journalists

Increased Tiger Brands’ social media presence and engagement on Facebook and Twitter with 
media and consumers

Media governance

Strengthened media governance and protocols when dealing with journalists and media houses 

Approvals and media protocols now built into the media strategy to ensure swift responses 

Media analysis

Enhanced media monitoring and analysis ensure that reputational risks are identifi ed and dealt 
with timeously, and proactive approaches to emerging opportunities are maximised

Page 16

Tiger Brands Limited Integrated Annual Report  2018

Key issues in 2018

Our response

Read more

Suppliers

Volatility of the rand against 
major currencies

Group-wide savings programme intensifi ed to dilute impact of 
currency-related cost increases

Industrial pollution restrictions 
in China continue to affect 
raw material availability for 
fl avours and other chemicals

Signifi cant increases in global 
paper pulp pricing impact the 
cost of paper packaging

White fl y pestilence had a 
signifi cant impact on the 
availability and price of fresh 
tomatoes

Adverse domestic weather 
conditions affected crops such 
as groundnuts, tomatoes and 
fruit

Potential threat of El-Niño 
weather conditions

Availability of oats supply 
constrained by drought in EU 
and Australia

Introduction of sugar tax and 
higher duties signifi cantly 
increased cost of using sugar 
across several categories

Collaboration with strategic suppliers to secure requirements and contain cost 
increases

Augmenting supplies by identifying new global supply sources and alternative 
ingredients for recipes

Leveraged relationships with large-scale commercial farmers and international 
sources to secure quantities required

Approved hedging policy governs price protection and sales and operations 
planning secures supply 

See pages 53 to 
57 and our 
sustainability 
report.

Activated international sourcing to augment raw material shortages

Continued to play a leading role in appealing for moderated duties to 
safeguard the impact to consumers and managed sugar cover ahead of price 
increases by the local sugar industry

Reformulated key beverage brands to reduce sugar content

Listeria in the value added 
meat products business

Validated that our suppliers/farmers have complied with requisite food 
safety/hygiene standards

Leveraged trusted relationships with pig farmers to manage the risk of cost 
increases on start-up

Tiger Brands Limited Integrated Annual Report  2018

Page 17

Our material matters

Determining materiality 
Using the prior year’s issues and the group risk register as a starting point, individual or group sessions were held with exco 
members. Their views were combined with issues arising from a detailed assessment of our operating environment and feedback 
from all stakeholder engagements, and then clustered into logical themes, in line with the group’s strategy, to provide a concise 
representation of the issues Tiger Brands faces in this report. Where relevant, further details appear in our online sustainability report.

Strategic 
objective

DRIVE GROWTH

Clear strategies 
to win in each 
category, 
channel and 
customer

Topic

Issue

Related risk  
(page 24)

Our response

A weak 
macro-
economic 
environment

 › Increased regulation

 › Operating environment 

 › Our markets 

 › Failure to successfully 

execute business 
transformation 
programmes 

 › Inability to react to 

intensifying competition 

 › Failure to respond to 
changing consumer 
preferences 

and operating 
environment

 › Chief executive 
officer’s review

 › Our business 

model

 › Our 

competitive 
advantages 
and market 
position

 › Operational 

review 

 › Higher reliance on the private sector 
to deliver national infrastructure and 
services

 › Exchange rate volatility

 › High unemployment in a low-growth 

environment affects consumers’ 
propensity to spend

 › Increase in value added tax

 › Record fuel prices impacting 

consumers’ disposable income 

 › Increasingly competitive landscape 

among customers (including 
changing store formats and private 
label) and manufacturer restraint on 
pricing in an attempt to minimise 
consumer inflation and maximise 
volumes

 › Low innovation rate inhibiting our 
ability to address unmet consumer 
needs and emerging trends; while 
anticipating potential legislation/
regulation

Page 18

Tiger Brands Limited Integrated Annual Report  2018

Strategic 
objective

BE EFFICIENT

Efficiency in  
all we do, cost 
effective and  
an advantaged 
integrated supply 
chain 

GREAT PEOPLE

A great place  
to work and 
winning culture 
that energises 
consumer-
obsessed agile 
people

SUSTAINABLE 
FUTURE 

Sustainable 
environment, 
communities and 
company 

Our response

 › Chief financial 
officer’s review

 › Risk 

management

Topic

Issue

Related risk  
(page 24)

Business 
continuity

 › Security of natural resources and 

 › Cybercrime and 

raw materials

 › Exposure to cyber threat

 › Disruptive technologies

 › Compliance with new laws and 

regulations

 › Unstable social environment

 » Strikes
 » Xenophobia

 › Political environment and impact  

on labour
 » Unstable working environment
 » Infighting on shop floor between 

unions

 › Fragmented union representation

information security 

 › Business continuity 

vulnerabilities 

 › Data and information 

risk 

 › Regulatory non-
compliance 

 › Fraud, theft, corruption 

and crime

 › Ageing infrastructure 

 › Industrial action 

 › Threats to employee 

 › Remuneration 

security 

report

 › Inability to attract and 
retain critical skills 

 › Occupational health  

and safety

 › Supplementary 
sustainability 
report

 › Food safety and product 

quality 

 › Inability to be cost 

competitive 

 › Environmental risks 
 › Occupational health  

and safety

Human 
resources and 
skills

 › Safety

 › Security

 › Attraction 

 › Developing and retaining critical 

skills; developing core capabilities 
development; skills pipeline; 
employee relations; social impact

 › Impact of automation on jobs 

 › BBBEE compliance

Food security 
safety and 
quality; security 
of supply

 › Listeria
 › Maintaining superior quality
 › Increased regulation
 › Uncertain policy on land 

expropriation

 › BBBEE compliance
 › Climate change 
 › Drought in South Africa
 › Changes in legislation 
 › Carbon tax
 › Our response to climate-change 

challenges
 » Effect on sourcing raw materials

 › Waste Act

 » Food waste legislation and 

initiatives

Tiger Brands Limited Integrated Annual Report  2018

Page 19

Our strategy

Achieving our true potential by 2022
In 2017, a thorough strategic review was conducted and the board approved a strategy for sustainable profi table growth. 
Supported by four strategic pillars, namely drive growth, be effi cient, great people and sustainable future, it ensures focus on areas 
that will help Tiger Brands achieve its true potential. 

We nourish and nurture more lives every day

DRIVE 
DRIVE 
GROWTH

BE
BE
EFFICIENT

GREAT
GREAT
PEOPLE

SUSTAINABLE
SUSTAINABLE
FUTURE

Our Values

We treat each 
other with care 
and respect

We deliver with 
passion and 
excellence

Safety and quality 
are non-negotiable 
for us

We embrace 
diversity and 
inclusivity

We act with 
integrity and 
accountability 
in all we do

Our winning behaviours

CONSUMER 
OBSESSION

TEAMWORK

EMPOWERED 
ACCOUNTABILITY

FOCUSED 
EXECUTION

Management and the board conducted a further review in FY18 and believe the strategy to be compelling and relevant. To achieve 
our purpose, we are concentrating on four focus areas. Our progress, challenges and priorities for FY19 are summarised below:

Focus areas Drive growth

Be effi cient

Great people

Sustainable future

Objectives

Clear strategies to win in 
each category, channel 
and customer

Effi ciency in all we do, 
cost-effective and an 
advantaged integrated 
supply chain

A great place to work 
and winning culture that 
energises consumer-
obsessed agile people

Sustainable planet, 
communities and company

Focused execution

 › New operating model 

 › Introduced a 

Progress 
in FY18

 › Consumer insights, 
media and strategic 
pricing capabilities 
in place; innovation 
operating model 
resourced 

 › Improved availability 
and optimal pricing 
strategies in key 
categories 

 › Distorted marketing 
investment to key 
brands, and focused 
working spend 

 › Innovation ahead of 
budget and tracking 
upwards

 › Improved customer 

relationship and service

 › Integrated supply chain 
implemented across 
group

implemented

 › Savings in line with 

 › Total continuous 

budget

 › New capabilities 

appointed

 › Critical vacancies in 
management fi lled

 › Group-wide talent 
review process 
conducted

improvement savings 
of R707 million 

 › Good progress on 

shop-fl oor development

 › First wave of shared 

services (HR + fi nance) 
implemented

 › IT roadmap and 

capability in place; IT 
investment prioritised 

 › Procurement forum 

established to govern 
key purchase decisions

supplementary 
sustainability report 
covering broader 
ESG-related topics

 › Enterprise and supplier 

development (ESD) offi ce 
operational

 › Financial and non-
fi nancial support, 
agronomics and agrarian 
support as well as 
business mentorship

Page 20

Tiger Brands Limited Integrated Annual Report  2018

Focus areas Drive growth

Be effi cient

Great people

Sustainable future

Challenges

 › Managing volume, 
margin and market 
share

 › Meaningful innovation

 › Growth of private label

 › Listeria crisis

 › Drive supply-chain 

 › Embed operating 

 › Employee safety and 

effi ciency and unlock 
cash

model 

security 

 › Enhance speed of 

 › Climate change (changes 

execution

 › Drive One Tiger culture 

Priorities 
FY19

 › Availability and fair 

 › Agile and dynamic 

share

supply chain

 › Optimal pricing strategy

 › Continuous improvement 

 › Optimal pack sizes/

savings

format

 › Meet consumer needs 

and trends

 › Disproportionate 
investment in key 
brands

 › Signifi cant IT investment

 › Further improve group 
quality, safety and 
security standards 

 › Prudent and diligent 
approach to capex 
approvals

 › Talent: embed 
standardised 
framework with 
targeted strategies

 › Leadership: develop 
executive succession 
plan

 › Great place to work: 
transformation, review 
rewards strategy

in weather patterns, 
drought in production 
areas and the impact on 
sourcing raw materials, 
changes in legislation, 
carbon tax)

 › Adequate pipeline of 

critical skills

 › Increased regulation

 › Policy on land 
expropriation

 › BBBEE compliance

 › BBBEE: level 4 by FY22

 › Enterprise supplier 

development: increase 
procurement opportunities 
for black-owned 
enterprises through ESD 
fund and capacity 
building, supplier 
compliance, import 
replacement 

 › Socio-economic 

development: align with 
national priorities

 › Sustainability: ethical 

sourcing and human rights 
policies approved, meet 
improvement targets for 
energy, water, waste, 
packaging; 
environmentally friendly 
packaging

Our measures of success 

Key performance indicators *

2022 target disclosed

Net sales (R billion)

Category growth +1 – 2%

Gross margin (%) 

Marketing investment 
(% of net sales)

Operating margin 
(before IFRS 2 charges) (%)

+150 – 180 bps

+100 – 160 bps

Return on average net assets (%)

>35%

*  From continuing operations.

+100 – 160 bps

3,0

2,5

2,5

FY18

28,5

32,5

FY17

31,3

33,4

FY16

Progress

30,6

31,8

11,7

26,6

14,8

35,3

13,7

30,4

 Met   

 Partially met   

 Not met

Tiger Brands Limited Integrated Annual Report  2018

Page 21

Africa strategy

Tiger Brands has an established presence in Africa, as do several of our key customers. Learning from past 
lessons, and following comprehensive fact-based analysis, the board has approved an Africa strategy that 
builds on what we have and complements our strategy in South Africa.

Strong growth projected in the medium to long term driven by sub-Saharan countries

Packaged food growth

Consumer expenditure CAGR

➜ 8%

(2017 – 2022)

GDP CAGR

➜ 6%

(2017 – 2022)

➜ 4%

(2017 – 2030)

Population CAGR

➜ 3%

(2017 – 2030)

Disposable income growth

➜ 9%

(in 2030)

Source: Euromonitor

Our analysis shows that growth in African markets is possible, but requires a focused strategy and excellent execution. Given our 
core competencies, we will concentrate on the retail packaged food market (defi ned as fresh, packaged and prepared foods for 
home preparation and consumption), which Euromonitor expects to grow by 27% into a US$1billion market in the next fi ve years.

Based on a clear understanding of the opportunities and the risks in this sizeable market, we have identifi ed four growth imperatives 
with clear strategic drivers:

Explore
Attractive country and category 
opportunities to explore and establish 
best approach for entry

Strategic d riv

s

r

e

Capability
Africa-based trade 
marketing team to 
support and develop 
markets

In-country team to 
measure and manage 
partners

Categories and brands

Select, prioritise, drive 
sustainable volume growth

Invest in key brands

Develop new products that 
meet consumer needs

Growth
imperatives

Expand
Attractive categories and countries where 
we are established and profitable, with a 
developed route-to-market

Str

a

t
e

g

i
c

d

r
i

v

e

r

s

Develop and optimise 
route-to-market

Best partners 
in-country

Standards, processes 
and measures agreed 
with each partner

S

t

r

a

t

e

g

i
c 

d

riv

ers

Product sourcing

Optimise value chains to
drive competitive pricing

Local manufacture or packaging
where this makes sense

Create Africa local 
production hubs

gic drivers

a t e

t r

S

Trade
Opportunistic export trading to 
increase revenue, test relevance of our 
products and future market potential

Page 22

Tiger Brands Limited Integrated Annual Report  2018

Develop
Attractive categories and countries where we have a 
multi-category presence and are developing in-market 
capability. Focus and/or investment will increase our 
capability and route-to-market capability

 
We currently sell our products into 26 markets in Africa

  Manufacture

  Current exports

  Out of scope

Mali

Burkina Faso

Niger

Chad

Sudan

Sierra Leone

Liberia

Ghana

Nigeria

Cent Afr Rep

Cameroon

Equatorial Guinea

Rep of 
Congo

Gabon

Uganda

Rwanda

Kenya

DRC

Tanzania

Seychelles

Angola

Zambia

Malawi

Mozambique

Zimbabwe

Namibia

Botswana

Madagascar

Mauritius

Reunion
Reunion

  Almost 80% of total sales from 
 ›   Almost 80% of total sales from 
fi ve markets – Mozambique, 
fi ve markets – Mozambique, 
Zimbabwe, Zambia, Nigeria 
Zimbabwe, Zambia, Nigeria 
and Cameroon
and Cameroon

South Africa

Tiger Brands Limited Integrated Annual Report  2018

Page 23

Risk management

Effective risk management is fundamental to our business activities 
and supports our strategic goals.

Read more about our strategic goals on 
page 20.

By identifying and proactively addressing risks and opportunities, we aim to generate sustained value for 
stakeholders while protecting our business operations, reputation and the well-being of our employees. 
Tiger Brands recognises that risk in business is a complex and diverse concept, and that many parts of the 
group focus on managing risk exposures. Our intention is that these parts work together in a consistent and 
integrated manner to manage and reduce risk appropriately. Ultimately, the function of risk management is 
to help Tiger Brands achieve its objectives and ensure a safer, healthier work environment for employees 
while preserving assets and earnings for the benefi t of all stakeholders.

Approach
Tiger Brands effectively identifi es, manages and reports on risk across the organisation. Risk management activities are embedded 
in daily operations through processes, resources and structures. The group has adopted an enterprise-wide approach, meaning that 
every identifi ed material risk is included in a structured and systematic process of risk management. 

Risk appetite and tolerance
Risk appetite – the level of risk management is prepared to absorb before mitigating actions are implemented – has been determined 
by setting exposure limits at three tiers:

Tier 1: 
Any calculated risk exposure that 
requires no further management 
mitigation, ie does not present 
a catastrophic threat to Tiger Brands

Tier 2: 
A threshold zone where any risk 
exposure that exceeds our risk 
appetite, but remains within the 
risk tolerance, may be acceptable 
but management must make a 
conscious decision about risk 
tolerance versus risk mitigation

Tier 3: 
All exposure above our risk 
tolerance will be considered 
a signifi cant risk and must be 
supported by a comprehensive 
mitigation plan and timeline for 
implementation

Risk 
identification

Current control 
identification

Gain an understanding of risks 
that might create, prevent, accelerate 
or delay achieving group objectives

Establish whether our 
existing controls adequately 
mitigate the risk

2

Monitor and
review

Ensure planned risk 
response actions are 
implemented and 
remain effective

1

6

Risk appetite 
and tolerance

3

Prioritise
risks

Rank risks in order of 
their potential impact 
and likelihood of 
occurrences

4

Risk 
reporting

5

Risk 
response planning

Inform decisions and 
ensure the Tiger Brands 
risk profi le is adequately 
managed

Proactively managing risks 
considered unacceptably 
high and that require 
additional treatment

Exposure limits are determined after assessing residual risk. The risk appetite, tolerance and velocity (time taken to feel the impact of 
a risk after it materialises) of the group is set by the risk and sustainability committee and approved by the board annually. 

This process complements existing risk management processes and aims to ensure Tiger Brands effectively identifi es, manages and 
reports on risk across all operations and all territories. The underlying reporting structure starts at site level and rolls up into the relevant 
business unit, followed by divisional consolidation to culminate in risk reporting at group level.

Page 24

Tiger Brands Limited Integrated Annual Report  2018

R1

R5

Alm

o

st c

R2

R7

e

rt

a

i

n

R3

R4

R6

Likely

Min o r

M

ajo

r

Inherent
risk

M

o

d

erate

e rious

S

R9

R10

R8

Alm

o

st c

e

rt

a

i

n

R7

Min o r

M

ajo

r

Residual
risk

M

o

d

erate

e rious

R9

S

R4

R8

R5

R1

R10

R2

R6

R3

Likely

Alm

o

st c

Unlikely

P

o

s
si

ble

Unlikely

P

o

s
si

ble

Unlikely

R3

Min o r

M

ajo

r

Future risk 
state

M

o

d

erate

R5

R7

R2

R4

e rious

S

R8

R10

R6

R1

R9

P

o

s
si

ble

e

rt

a

i

n

Likely

Governance
The board of directors is ultimately responsible for oversight of the 
group’s risk management processes. The risk and sustainability 
committee assists the board by ensuring that the risk management 
process complies with the relevant standards and governance 
requirements in all the group’s operating territories. Senior 
management in each division and business unit is responsible 
for managing risks in its area. Oversight of risk management 
at divisional level rests with the relevant executive committees. 
Divisional and business unit risk registers are updated quarterly  
and the risk and sustainability committee meets three times a year.

To prioritise risks, each risk is evaluated in terms of likelihood and 
impact on an inherent (actual impact) and residual (after mitigating 
action) basis. The heat maps alongside reflect the significant 
inherent and residual risks for Tiger Brands.

The Tiger Brands combined assurance model ensures that the 
committee evaluates and approves the level of assurance provided 
for all group risks.

R1 – Threats to employee security

R2 – Food safety and product quality

R3 – Occupational health and safety

R4 – Cyber crime and information security  

R5 – Business continuity vulnerabilities 

R6 – Operating environment

R7 – Data and information risk

R8 – Earnings contribution from associates

R9 – Fraud, theft, crime and corruption  

R10 – Ageing infrastructure 

The future state of group risks represents the executive committee’s 
view based on information available at the time of compiling this 
report. The group risk profile is reviewed quarterly and may be 
revised after considering changes to the local and macroeconomic 
environment, crime, political developments, legislative and 
regulatory changes, socio-economic challenges and technological 
advancements. The Tiger Brands risk management process is 
therefore not a static view of risks facing the organisation.

Tiger Brands Limited Integrated Annual Report  2018

Page 25

Risk management continued

Signifi cant risks

Signifi cant exposures are determined by analysing business unit risks, divisional risks and group risks. 
The score for each risk is determined by multiplying the likelihood of the risk occurring with its impact on 
Tiger Brands. A risk is regarded as signifi cant when its score exceeds the risk tolerance set by the board. 
The link between risks and material issues is complex, but we have noted how key risks relate to material 
matters below. 

The following risks are regarded as signifi cant to Tiger Brands:

Key risk

Material issues

1 Employee 

security

Human resources and skills

Effectively executing our strategy

People - critical skills to deliver our 
strategy

Macro-economic 
Environment

We have zero compromise on employee safety and security. Safety procedures aligned with the global OHSAS 18001 standard 
are embedded across all our manufacturing facilities, with restricted access controls at all production facilities. 

Executing Our Strategy

Food security and security of supply

Job creation

Executing Our Strategy

People

Macro-economic 
Environment

Innovation - both to to address unmet 
needs and emerging trends, and ahead 
of potential legislation/regulation

Ongoing risk assessments are focused on reviewing the strategy to reduce the safety risk to employees in certain businesses. 
A tailored response was developed from detailed risk assessments across these businesses. Partnerships have been established 
with law enforcement to combat crime and armed escorts are in place for high-risk routes. Our response is detailed in the 
sustainability report.

Innovation

Innovation

People

Job Creation

2 Food safety and 

product quality 

Job Creation

Food Security

Food security

Safety and Quality

Food Security

Safety and Quality

Safety and quality 

Business Continuity

Tiger Brands is committed to producing quality products that are aligned with our superior brand equity. Good manufacturing 
practice (GMP) standards and the food safety system certifi cation 22000 (FSSC 22000) have also been revised and implemented 
across the group. Our manufacturing, group legal and regulatory compliance functions collaborate effectively to ensure our products 
comply with all regulatory standards and meet consumer preferences.

Macro-economic 
Environment

Business Continuity

Further improving quality-related processes, controls and practices was a major focus in FY18. Group quality standards have been 
established and this function has been centralised. Quality self-assessments have been standardised for all manufacturing sites and 
a supplier quality management process (including supplier qualifi cation) is also being implemented.  

People

Executing Our Strategy

Tiger Brands has partnered with Stellenbosch University to remain at the forefront of scientifi c developments and trends, with a 
memorandum of understanding signed to establish a Centre for Food Safety.

Innovation

Refer to the sustainability report for an update on quality and food safety.

Job Creation

Food Security

3 Occupational health 

and safety 

Human resources and skills

Safety and Quality

Safety and quality 

Effectively executing our strategy

People - critical skills to deliver our 
strategy

Innovation - both to to address unmet 
needs and emerging trends, and ahead 
of potential legislation/regulation

Business Continuity

A comprehensive safety programme has been implemented across Tiger Brands. Each site is subject to self-audits and annual 
independent safety audits. A dedicated group security manager is responsible for continuous improvement on security measures 
and a group occupational health risk manager was appointed in FY18 to drive group-wide awareness of the occupational health 
framework. To further strengthen the environment, integrated safety, health and environment systems will be benchmarked to improve 
the group risk outlook. 

Food security and security of supply

Job creation

Our safety and health performance for the review period is on page 55, with more detail in the sustainability report.

Page 26

Tiger Brands Limited Integrated Annual Report  2018

Macro-economic 
Environment

Executing Our Strategy

People

Innovation

Job Creation

Macro-economic 
Environment

Food Security

Key risk

Material issues

Executing Our Strategy

Safety and Quality

4 Cybercrime and 

information security 

People

Business continuity

Business Continuity

Innovation

Read more about our material matters on 
page 18. 

Increasing interconnectivity, globalisation and ‘commercialisation’ of cybercrime are driving greater frequency and severity of cyber 
incidents, including data breaches. Group IT monitors the cyber security landscape continuously with a view to implementing the 
latest security practices and revising existing controls to safeguard the group against cybercrime. A two-year remediation plan has 
been designed in partnership with an external security specialist provider to ensure that we prioritise high-risk areas as well as quick 
wins to enhance our security posture.

Food Security

Job Creation

5 Business 

continuity 

Safety and Quality

Business continuity

Business Continuity

Complete business-continuity plans are already in place for high-priority packaging and raw materials across the business. The roll-
out of a formal business-continuity management process for the group’s manufacturing facilities is on track, ensuring a systematic and 
consistent approach. This risk is managed with appropriate group insurance cover, reviewed annually, and disaster-recovery plans 
that include replicating core business applications and services, with maintenance and support service agreements in place with 
key vendors. 

The Western Cape water-supply risk has been reduced after recent rainfalls improved dam levels. Borehole water applications 
continue to be explored for sites in areas where the water table is high. Work has been undertaken to scope the feasibility of fi t-
for-purpose solutions for water recovery and water-treatment systems at various operations. Risk, control and environmental audits 
are performed by an external specialist annually. Results are used to improve business-continuity planning and disaster-recovery 
processes. 

Macro-economic 
Environment

People - critical skills to deliver our 
strategy

Effectively executing our strategy

Our energy strategies are detailed in the sustainability report.

Food security and security of supply

Executing Our Strategy

Innovation - both to to address unmet 
needs and emerging trends, and ahead 
of potential legislation/regulation

6 Operating 

environment 

Job creation

People

Weak macro economy and 
job creation

Innovation

Effectively executing our strategy

Job Creation

Food Security

Food security

People

Effectively executing our strategy

Innovation

Effectively executing our strategy
People - critical skills to deliver our 
strategy
People - critical skills to deliver our 
strategy
Innovation - both to to address unmet 
needs and emerging trends, and ahead 
of potential legislation/regulation
Innovation - both to to address unmet 
needs and emerging trends, and ahead 
of potential legislation/regulation
Food security and security of supply

Food security and security of supply
Job creation

Job creation

As outlined on page 13, our operating environment continues to be intensely challenging. We are focusing on signifi cant 
opportunities for effi ciency improvements that have been identifi ed in developing our new operating model. These will enable us to 
channel scarce resources to activities with the greatest impact. 

Innovation - both to to address unmet 
needs and emerging trends, and ahead 
of potential legislation/regulation

Business Continuity

Food security and security of supply

Job creation

Safety and Quality

Effectively executing our strategy

People - critical skills to deliver our 
strategy

Tiger Brands Limited Integrated Annual Report  2018

Page 27

Risk management continued

Macro-economic 
Environment

Executing Our Strategy

People

Innovation

Job Creation

Key risk

7 Data and 

information risk 

Food Security

Material issues

Safety and Quality

Business continuity

Business Continuity

Suboptimal information management disciplines could lead to inconsistent and poor data quality that could compromise decisions 
and give rise to privacy/identity management and information security risks. Increased regulation will also place additional demand 
on our system capabilities and IT teams. There are substantial regulatory changes pending (cyber crime bill, IFRS 5, money 
laundering (FICA), protection of personal information (POPI), general data protection rules (GDPR)) that could materially impact 
on our strategic execution if unmanaged.

We have a robust process for ensuring all new initiatives consider security testing as part of the project. This helps strengthen our 
technology control environment for data security. A new information classifi cation policy is the basis for better understanding how 
we handle different classes of information in the organisation. This is being driven as part of the POPI project. A gap assessment 
is also under way to identify key risk areas and implementation plans for POPI compliance. A holistic approach to data and 
information management is being established to ensure there is a defi ned group strategy. This includes ownership of the data 
and information held by Tiger Brands.  

8 Earnings contribution 

from associates 

Macro-economic 
Environment

Executing Our Strategy

Our earnings are affected by income from associates, predominantly Oceana which accounted for 57% of total earnings from 
associates of R731 million in FY18. Oceana has signifi cantly diversifi ed its portfolio in recent years to reduce the level of reliance 
on fi shing rights in South Africa and neighbouring countries, as the risk of these rights being allocated on increasingly stringent 
empowerment credentials has risen materially. 

Innovation

People

For all our associates, exchange rate volatility can materially impact their contribution to Tiger Brands. The performance of our 
associate companies is summarised on pages 50 and 51 with further information in the company’s annual fi nancial statements 
(www.tigerbrands.com).  

Food Security

Job Creation

9 Fraud, theft, 

corruption and crime 

Safety and Quality

Business continuity

Business Continuity

Internal controls are continuously reviewed to guard against fraud and crime through employee awareness campaigns, strict access 
control at all facilities, and working with local police in investigating syndicated crime. 

Our people are annually required to acknowledge compliance with key group policies on anti-bribery and corruption, ethics, 
and gifts and entertainment. The Tiger Brands ethics line is available to all employees, suppliers, customers and consumers to 
confi dentially report unethical business practices without fear or victimisation. The ethics committee independently validates the 
effective fi nalisation of all reports. 

More detail appears in the sustainability report. 

Page 28

Tiger Brands Limited Integrated Annual Report  2018

Macro-economic 
Environment

Executing Our Strategy

People

Innovation

Key risk

Material issues

Job Creation

10 Ageing 

infrastructure 

Food Security

Food security

Safety and Quality

Security of supply 

Security of supply

Business Continuity

Macro-economic 
Macro-economic 
Environment
Environment

Executing Our Strategy
Executing Our Strategy

People
People

Read more about our material matters on 
page 18. 
Innovation
Innovation

Job Creation
Job Creation

Food Security
Food Security

Safety and Quality

Safety and quality

Safety and Quality

Business Continuity

Business continuity

Business Continuity

To address effi ciency and capacity, we have dispersed R720 million in capital expenditure over the year and plan for a further 
R2 billion in FY19. This includes investments in Davita in the exports segment, our beverages division and breakfast, which are 
planned for completion in FY19. Upgrades to the Germiston Enterprise factory have been completed and the Polokwane factory 
upgrades are under way.

Manufacturing optimisation studies are ongoing. Standards for facilities are being developed, including personal and food safety 
requirements, with planned completion by the end of FY19. Manufacturing excellence customs and practices (MECP) is being rolled 
out at all manufacturing facilities and was completed in FY18. Where possible, sustainability is considered for these projects to 
reduce our environmental impact, improve a safe production environment and address any potential health risks such as ergonomics.

Tiger Brands Limited Integrated Annual Report  2018

Page 29

Chairman’s review

For Tiger Brands, the past year has been one of the most challenging in recent memory, with external 
and internal events combining to truly test the mettle of the group’s leadership, including its board. 

Risk of foodborne 
diseases
According to the World Health 
Organisation, the global burden of 
foodborne diseases, including 
listeriosis, shows that almost one in 
10 people fall ill every year from 
eating contaminated food and 
420 000 die as a result. Almost one 
third (30%) of all deaths from 
foodborne diseases are in children 
under the age of five years, even 
though children make up only 9% of 
the global population. Most 
worryingly, the African and South-
East Asia Regions have the highest 
burden of foodborne diseases. More 
than 91 million people in the WHO 
African region are estimated to fall ill 
and 137 000 die each year.

WHO report: Estimates of the global burden of 
foodborne diseases (2015). 

As one of the largest and most well-
established manufacturers of food 
products in Africa, food safety is a 
non-negotiable priority. We have a 
central function to monitor adherence to 
good manufacturing practice standards 
across all our sites in South Africa, and all 
sites are certified under the Global Food 
Safety System 22000. In addition, our 
manufacturing, group legal and 
compliance functions collaborate 
effectively to ensure our products comply 
with all regulatory standards. 

Despite these robust controls, the country’s 
worst outbreak of Listeria monocytogenes 
was attributed to our Enterprise facility in 
Polokwane. This was a truly devastating 
development to the Tiger Brands family, 
including the board, the leadership and 
the entire staff. 

Globally, Listeria is a risk in food-
preparation facilities. In South Africa, 
data from the National Institute of 
Communicable Diseases proves that 
60 – 80 cases of listeriosis have been 
identified annually for the past five years. 
National food-safety regulations 
acknowledged this risk, and the group’s 
hygiene processes and testing protocols 
had proved effective in keeping 
contamination levels well below 
statutory limits. 

The advent of the ST6 (sequence type 6) 
strain of Listeria was, therefore, a massive 
outbreak that caught all role-players by 
surprise – from national regulators to the 
scientifi c community and, of course, the 
industry. Testing for the little-known ST6 
was not required at the time, the strain is 
particularly aggressive, and consumers 
most at risk include those with immune 
defi ciencies. This was a lethal and 
tragic combination in South Africa, one 
that caused 209 deaths, including 
91 newborn infants and infected over 
1 000 people1. While the outbreak was 
offi cially declared over in September 
2018, the full impact is yet to be 
determined. Legal processes to certify 
a class action lawsuit were still under 
way at the time of writing. A detailed 
case study is included in our sustainability 
report.

Tiger Brands has a long and proud 
history, producing some of South Africa’s 

most-loved and iconic branded food 
products, and with our company purpose 
to ‘nourish and nurture more lives every 
day’, we pride ourselves in providing 
quality food products that are loved and 
expected by consumers. For our products 
– intended to nourish and be enjoyed – 
to have been identifi ed as the cause of 
illness and death was singularly shocking. 
Our hearts go out to all the individuals 
and families in any way affected by the 
listeriosis outbreak.

There are several key outcomes to this 
tragic event, with national benefi ts. The 
government has tightened its industry 
regulations, with processors of heat-
treated, ready-to-eat meat products now 
required to implement a hazard-analysis 
and critical control point system (known 
as HACCP) by mid-2019. Collaboration 
between all levels of government, the 
scientifi c community and the industry has 
enhanced processes and protocols, while 
the involvement of global bodies will 
ensure national standards are on par 
with international best practice.

For our group, the outbreak highlighted 
the need for centralised oversight of 
quality. This had already been established 
as part of our new operating model, 
along with raising awareness of the 
importance of maintaining robust 
standards at all times. It has also 
underscored the value of stringent 
governance and sharing knowledge 
across the group. The new executive 
team has proved itself in this respect, 
working together to ensure that learnings 
are effectively shared and, more 
importantly, internalised. 

From the board’s perspective, we 
understand that there is no second 
chance after the events of 2018. 
Accordingly, we have requested – and 
received – further enhancements in risk 
reporting to the board and its committees. 
We are encouraged by the improved 
collaboration with government that will 
enhance industry standards of food 
security, although we believe this 
responsibility begins with each company. 
Given our purpose to nourish and nurture 
more lives every day, it’s simply the right 
thing to do. 

1 www.nicd.ac.za 

Page 30

Tiger Brands Limited Integrated Annual Report  2018

Khotso Mokhele, Chairman 
Khotso Mokhele, Chairman 

performance of the business was 
disappointing. 

In terms of mitigating macro challenges, 
we are making progress, from fortifying 
basic foods to controlling our costs to 
keep products affordable while supporting 
keep products affordable while supporting 
small farmers to broaden the procurement 
base. We acknowledge that more needs 
to be done, but the scale of this issue 
demands a coordinated approach from 
the highest levels of government to the 
smallest producer of raw materials. Tiger 
Brands is committed to playing its part.
Brands is committed to playing its part.

Encouragingly, what this period has 
proved is that there is a deep pool of 
experience and expertise in Tiger Brands, 
and a sincere commitment to honouring 
the responsibility inherent in the group’s 
purpose. 

Sadly, we also recorded one fatality 
during the year when an Albany driver, 
Mr Thulani Shoba, died in a robbery 
during his delivery rounds on 10 August 
2018. Our sincere condolences go to 
his family and loved ones. See the 
sustainability report for details on how 
we are mitigating this risk. 

Moving beyond internal challenges in 
the review period, the group was also 
operating in a very diffi cult environment. 
The CEO details these challenges but, 
from a macro perspective, data shows 
that South Africa is becoming chronically 
poor. Terms like income inequality, poverty 
alleviation and infrastructural constraints 
mask the dire reality for the majority of 
our people. Our national economy is 
shrinking, and is now out of sync with 
population growth. The result is less 
disposable income – or no income at 
all – which in turn means the search for 
value will be paramount and pervasive. 
This has important implications for groups 
manufacturing basic foodstuffs, like 
Tiger Brands. As a result, the fi nancial 

Tiger Brands Limited Integrated Annual Report  2018
Tiger Brands Limited Integrated Annual Report  2018

Page 31
Page 31

Chairman’s review continued

The two sets of challenges outlined 
previously – listeriosis and the macro 
environment – have sharpened the 
board’s awareness of the quality of 
leadership required to steer the company 
forward. Equally important is the need for 
vigilance to identify possible challenges 
and to act and react swiftly and with 
great agility to meet and overcome those 
challenges.  

Governance
The board is committed to aligning Tiger 
Brands with King IV principles and 
entrenching a culture of good leadership, 
strong organisational ethics and 
responsible corporate citizenship.

We are making good progress in 
identifying suitable candidates to 
reconstitute the board after Swazi 
Tshabalala and Rob Nisbet resigned as 
independent non-executive directors 
on 15 August 2018 and 7 September 
2018, respectively. Swazi resigned after 
being appointed vice president of fi nance 
and chief fi nancial offi cer of the African 
Development Bank. She also stepped 
down as member of the risk and 
sustainability committee. Rob stepped 
down as chairman of the audit 
committee, as well as a member of the 
investment and risk and sustainability 
committees. He has served on the board 
since August 2010. The board thanks 
Swazi and Rob for their signifi cant 
contributions to the company and wishes 
them well in their future endeavours. 

Gail Klintworth became an independent 
non-executive director on 16 August 
2018. Her knowledge and experience in 
sustainability matters in our industry are 
important additions to the skills set of 
the board, and we look forward to her 
contributions. 

Tiger Brands is developing a sustainability 
strategy to ensure we achieve our true 
potential and our purpose. The strategy 
will align existing sustainability initiatives 
in the different functions and businesses, 
covering the sustainability of our products, 
improved effi ciencies of our production 
facilities, focus on our employees and the 
communities where we operate, and our 
wider stakeholder community. Many 
initiatives are already in place and 
delivering results.  

In line with this approach, we have 
produced our fi rst stand-alone 
sustainability report, guided by the GRI 
Standards (formerly known as the Global 
Reporting Initiative). This report reviews 
Tiger Brands’ environmental, social and 
governance performance for the past 
year, and covers issues of particular 
interest to stakeholders in the 
environmental, social and governance 
(ESG) aspects of our operations, namely 
our shareholders, employees, local 
communities, non-governmental 
organisations (NGOs), investors, 
customers, partners, suppliers and 
government.    
government.    

Strategic progress 
Despite our challenges in the review 
period, management has made progress 
in implementing the group’s strategy. This 
is detailed by the CEO on page 36.

The board remains confi dent that this 
strategy will unlock the full potential of 
Tiger Brands and create value for all 
stakeholders. As a board, our role is to 
ensure the required focus and energy in 
implementing this strategy are attained.

Towards the end of the period, we 
approved the group’s strategy for 
Africa over the next four years. This 
complements the strategy in South Africa 
and supports the local operations, our 

current exports business as well as the 
operations in Cameroon and Nigeria. 
Importantly, given the group’s history on 
the continent, we stress that the Africa 
strategy builds on what we have – driving 
category growth through selected brand 
investments, shaping superior routes to 
markets and investing in key capabilities. 
The fact-based strategy is supported by 
a detailed business plan and clear 
roadmap, with milestones. 

Simultaneous implementation of the 
group’s strategy to optimise operations 
in South Africa while winning on the 
continent will be a standing item on 
the agenda at board meetings.

Outlook
I have noted the challenges facing South 
Africa politically, economically and, 
therefore, societally. The next months will 
be diffi cult as we approach national 
elections in 2019. The political situation 
is fl uid and citizens will be deluged by 
pre-election promises and posturing that 
will do little to address the real issues in 
our country. We do believe that President 
Cyril Ramaphosa is sincere in his efforts 
to stimulate the economy and he has 
made some progress. 

While focusing on our strategic objectives 
in South Africa, we will need to 
accelerate our strategy for Africa by 
building on the many inherent strengths 
of our group. 

Simultaneously, as the only consumer 
goods company in the JSE’s top 40, 
we are fully committed to our societal 
responsibilities. We will continue to work 
with stakeholders at every level to 
address concerns such as food safety, 
food security and water supply, with the 
longer-term goal of creating a more 
equitable and sustainable economy that 
benefi ts all citizens. We vow to work 

Page 32

Tiger Brands Limited Integrated Annual Report  2018

tirelessly to ensure that South Africa does 
not experience a repeat of the listeriosis 
outbreak of 2018.

Appreciation
Tiger Brands is still undergoing extensive 
change. This is never an easy process 
and we deeply appreciate the 
commitment evident at every level. I am 
also grateful for the support and insight 
of my fellow board members, and the 

dedication of the executive team, several 
of whom are new members. Willing 
engagement from key stakeholders, 
particularly all levels of government and 
industry bodies, were especially valuable 
this year. We trust the outcomes will 
benefi t the country at large. We also 
sincerely thank our shareholders for their 
continued support during an exceptionally 
trying year and their confi dence in our 

ability to execute our strategy for 
long-term value creation. 

Khotso Mokhele
Chairman

21 November 2018

Tiger Brands Limited Integrated Annual Report  2018

Page 33

Chief executive offi cer’s review

The year to 30 September 2018 was an intensely challenging period 
for our economy, our industry and our group.  

Read more about our material matters on 
page 18.

While I elaborate on the contributing 
factors below, some of which were 
identifi ed as material matters, it is 
important to note that we maintained 
focus on executing our strategy to create 
value that underpins a sustainable future 
for our group. 

A combination of external factors made 
calendar 2018 a very diffi cult trading 
environment. The South African economy 
slipped into recession during the year. 
While this was still a ‘technical’ recession 
at the time of writing, ie two consecutive 
quarters of negative GDP growth, the 
Bureau of Economic Research was 
expecting a return to growth in the third 
quarter. However, our industry is already 
refl ecting the impact of recessionary 
conditions on retailers and consumers 
alike, with the JSE food companies index 
down 34% for 2018 to end September. 

Volatility in the rand exchange rate has 
exacerbated the situation. While much of 
this volatility is due to external factors, the 
impact on the national economy and 

private sector remains severe and 
far-reaching. 

In addition to the country’s lack of 
meaningful economic growth, consumers 
are under pressure on a number of fronts: 
rising infl ation, the fi rst hike in value 
added tax since 1994, record fuel 
increases and rising utility costs. 
Combined, these have intensifi ed 
pressure on consumers’ disposable 
income and heightened social instability 
– from service-delivery protests to cases of 
arson (and subsequent looting) of stores 
for various reasons. Social instability has 
a pronounced impact on the availability 
of goods. In our case, on any given day, 
these protests and social action could 
make it impossible for our sales teams to 
service retailers because their routes are 
closed or inaccessible.

Consumers found some reprieve as food 
infl ation has been well controlled, with 
defl ation in certain categories, such as 
maize. However, we believe raw 
material prices have bottomed, which will 
add to mounting infl ationary pressures.

Our industry therefore became even more 
competitive as manufacturers attempted to 
fi nd the balance between maintaining 
volumes and limiting infl ation, with a 
knock-on effect on margins. To bolster 
profi tability and capture market share, 
retailers capitalised on rand strength to 
import growing volumes of private label 
products. We are mitigating this risk 
through our strategic drive to build on 
already-strong relationships with our key 
customers and have disproportionately 
spent on master and standalone brands 
to drive brand equity. In addition, we 
have innovated wisely to meet consumer 
needs for value, on-the-go lifestyle as well 
as health and wellness, while our strong 
pipeline of innovation includes new pack 
sizes to address affordability. Throughout 
the review period, we have focused on 
consistent, clear positioning through 
advertising, supported by product 
enhancements that will keep our brands 
contemporary while adhering to their 
core promise.  

The fi nal external factor was the 
protracted drought in the Western Cape, 

Addressing key consumer trends to health, wellness and on-the-go

Health and wellness

On-the-go

Value 
(price)

Value 
(bulk & multi-pack)

Crunchalots

Muesli fl avours

Quick cook samp

Bread-A-Betix

Cake-In-A-Mug

Fasta Pasta 

Instant Noodles

50g strip pack

Benny Chicken

Thick Slice

Soft and absorbing long grain 
whiter rice/wholegrain long 
grain brown rice

Black Cat – 1kg Tub 

All Gold Jam – 1,2kg Tub 

Morvite – 500g

Page 34

Tiger Brands Limited Integrated Annual Report  2018

Lawrence Mac Dougall, Chief executive offi cer

which has had a signifi cant impact on 
the quality and availability of key raw 
materials such as wheat and fruit. Our 
facilities coordinated in mitigating the 
water shortage, working closely with 
authorities on water allocation, permits for 
boreholes and ensuring that communities 
around our facilities were not affected by 
our water use. Similarly, we worked with 
industries around us to optimise water 
effi ciency, learning from each other. All 
the facilities had plans in place for day 
zero (the forecast day when the Western 
Cape would have run out of water) to 
ensure minimal disruption of production.   

A contributing factor that began as 
external but rapidly became internal for 
Tiger Brands in 2018 was the national 
listeriosis outbreak and resulting health 
crisis. Listeria monocytogenes is a 
ubiquitous bacteria worldwide: while 
commonly associated with food 
preparation, it also caused several deaths 
in Australia this year after people ate 
contaminated melons. The specifi c ST6 
strain, which was not previously included 
in testing requirements in South Africa, 
is particularly aggressive, especially for 
people whose immune systems are 
compromised by disease or malnutrition. 
After exhaustive investigation, it became 
apparent that industry standards needed 
to be reviewed to be more appropriate 
for the level of immune defi ciency among 
the majority of the South African 
population. 

This was a signifi cant event in our history, 
one that affected each of our capitals in 
different ways and to different extents. 
Arguably the most important was the 
social, reputational and fi nancial impact 
caused by a relatively small component 
(7% of revenue) of our portfolio. 
Financially, it had a material impact on 
our results, disclosed in the detailed 
fi nancial statements. The social loss of 
these lives to their families can simply 
not be quantifi ed. 

We have consulted with local and global 
food-health experts and regulatory 
authorities in developing controls and 
standards that will set new industry 
benchmarks. The collaboration between 
Tiger Brands and various stakeholders 
during this outbreak is proof of how 
important the United Nations Sustainable 
Development Goals (SDGs) are for us, 
in this case SDG 17. We will report in 
more detail on SDGs in future. 

The more aggressive standards now 
in place at our VAMP facilities can 
be confi dently rated as world-class, 
and are being rolled out across our 
group. For consumers, our commitment 
to quality is evident in the 7-step 
quality check process on every label 
(www.enterprisefoods.co.za).

By November, the Germiston 
manufacturing facility and associated 
supplier had reopened after extensive 
deep-cleaning, rehabilitation and staff 

training. Our Polokwane facility will 
resume production towards the end of 
2018, once we have received full 
regulatory approval. The high standard 
of food-safety procedures in place before 
the outbreak is evident in the relatively 
low capital expenditure required 
(R68 million) to entrench world-class 
standards.

Importantly, learnings from the work of 
internal and external experts have been 
distributed across the group and shared 
with relevant stakeholders. In line with our 
commitment to enhance standards in the 
industry we have advanced discussions 
with key stakeholders, including industry 
bodies and academia, for improved food 
safety assurance in South Africa. To 
bolster these efforts, Tiger Brands has 
partnered with the Stellenbosch University 
and is the founding member of the Centre 
for Food Safety. The Centre is a one-of-a-
kind applied food science research 
consortium comprising Stellenbosch 
University and the food industry. The 
Centre will provide stakeholders with the 
opportunity to develop and exchange 
knowledge, experience, and expertise 
in food safety, food defence and food 
processing. Specifi cally, the Centre for 
Food Safety aims to provide expert 
opinion and academic support to the 
industry, contribute to the knowledge of 
research in food safety, and participate 
effectively with Government to ensure that 
food safety regulations are based on 

Tiger Brands Limited Integrated Annual Report  2018

Page 35

Chief executive offi cer’s review continued

Key strategic objectives

 Met   

 Partially met   

 Not met

Progress

Grow the core and expand into adjacent categories and geographies, while delivering top-tier fi nancial results 

Deploy an operating model that provides the capabilities needed to deliver on our growth objectives 

Build distinctive capabilities required to win with consumers, customers and business partners

Build a world-class integrated supply chain to leverage scale and create fuel for growth

Invest in our communities and sustainable supply.

sound scientifi c evidence. Additionally, 
the Centre will provide industry research 
and will educate consumers. 

This builds on our core competencies and 
existing markets and is supported by 
detailed and clear milestones.

At the time of writing this report, the 
now-combined class action lawsuit was 
still awaiting agreement between the 
parties on the wording of the proposed 
certifi cation order. Only once this order 
is granted will the class action 
commence, beginning with determining 
the company’s liability, and, if liable, 
establishing the extent of damages due 
to claimants. 

We again express our deep regret for 
the loss of life and offer our heartfelt 
condolences to all who have lost a loved 
one. Tiger Brands has a long heritage in 
South Africa. The key task ahead is to 
rebuild trust with every stakeholder 
through our actions and to manage every 
facet of this crisis openly and with 
absolute integrity.

Progress against strategic 
objectives
Against this background, Tiger Brands 
produced disappointing results for the 
period. Despite the challenges, however, 
we continued to execute our strategy to 
position our business for the future. We 
are confi dent that our strategy remains 
compelling but, mindful of the current 
operating environment, we regularly 
review every strategic element and refi ne 
where necessary. Some adjustments were 
implemented in the review period. 
In September 2018, the board approved 
the Africa growth strategy. 

Embedding the new operating model 
has taken longer than anticipated, partly 
because implementation had only been 
under way for 10 weeks when news 
of the Listeria crisis broke. However, 
capabilities have been enhanced in 
key disciplines through executive 
appointments for human resources, 
growth, strategy, Africa and marketing. 
Supported by strong teams, the new 
leadership is settling well and focused 
on strategic issues to achieve our true 
potential. 

Tiger Brands is a large, established group 
– while there are inherent strengths to this 
status, we also understand we need to be 
more fl exible and agile in today’s market. 
Our new structure and the cultural 
transformation under way will support this 
fl exibility, along with a certain level of 
independence, within a framework for 
success. Throughout this process, we are 
mindful that change needs to be carefully 
managed. For example, we are 
introducing new, simpler processes, 
with the fi rst wave implemented in shared 
services and human resources during 
the year. This includes a R82 million 
investment in our IT systems to improve 
communication and information fl ow, as 
well as more robust cyber security. 

In tandem with our new operating model, 
capital expenditure of R2 billion has been 
approved to enhance our manufacturing 
facilities in FY19. Projects totalling 
R720 million were executed across the 

portfolio in FY18. In tandem, we have 
created a separate function for quality 
control in the group. This builds on similar 
functions in each business unit, adding a 
layer of central monitoring and control for 
additional assurance.

Our investment in key brands paid off 
with another sterling performance in the 
Sunday Times Top Brands survey. KOO 
was again ranked top brand overall, 
against global competitors, and Tastic as 
number 1 essential food for the second 
consecutive year. Please see summarised 
results on page 12.

In the current environment, managing the 
trade-off between volumes and protecting 
our margins has proved challenging. As 
such, we are encouraged by the brand 
equity improvement in most of our key 
brands (Tastic, Fatti’s & Moni’s, Mrs Balls, 
Oros, Maynards, Beacon, Energade and 
Crosse & Blackwell). Measured by brand 
equity, our key brands continue to lead 
by a signifi cant margin, with KOO, 
Albany and All Gold well ahead of their 
closest competitors in these fi ercely 
traded sectors. 

Tiger Brands holds one of the top three 
positions in 80% of the categories in 
which it competes, as illustrated 
alongside.

Our fully integrated supply chain has 
been established, and delivered 
signifi cant value in this period. At present, 
around 70% of the group’s procurement 
is fl owing through a centralised hub, 
with important opportunities for smaller 
suppliers. We have also made progress 

Page 36

Tiger Brands Limited Integrated Annual Report  2018

Gap between Tiger Brands equity share 
vs closest competitor

73,2

46,8

43,9

27,0

26,7

26,0

16,4

16,1

KOO

Doom

Fatti’s & 
Moni’s 

Albany

All Gold

Tastic

Oros

Black Cat

in how we engage with our customers  
in terms of our contact centre and 
consolidating our distribution network. 
The anticipated benefits of an integrated 
supply chain include unlocking cash 
through improved efficiencies and 
significant cost savings. 

The company’s investment in associates 
was reviewed during the period. To  
this end, the Tiger Brands board has 
decided, subject to the necessary 
regulatory approvals, to pursue an 
unbundling of its shareholding in 
Oceana, with an approximate 
implementation date of April 2019. The 
decision was taken following a review  
Oceanas’ fit with the group’s core 
business undertaking, as well as after 
taking into account the challenges 
associated with acquiring a controlling 
stake in Oceana, given the regulatory 
environment in which it operates. 

Outlook
South Africa faces another challenging 
year, exacerbated by the political 
hyperbole and uncertainty ahead of 
national elections early in 2019. 
Throughout this run-up, consumers will 
remain under intense pressure in an 
economy marked by low growth and 
rising inflation. 

Government faces an immense task to 
restore our economy to the levels that 
support investment and job creation. The 

private sector can contribute by ensuring 
its businesses are run efficiently and 
ethically to create value for all 
stakeholders.

For Tiger Brands, this means an 
unrelenting focus on executing our 
strategy. We believe we are structuring 
our business to profitably improve revenue 
and market share while our Africa 
strategy will build on what we have in 
South Africa. The elements of our strategy 
combine to support growth in earnings for 
our shareholders and make Tiger Brands 
a great place to work for our people, 
whose skills are our lifeblood.

Appreciation
In an intensely difficult year, our people 
have proved their resilience and their 
determination. Many employees took time 
to personally engage with me and offer 
their support. This has meant so much to 
me and showcased our people’s can-do 
spirit. I thank every one of you for your 
commitment to achieving our purpose. 
Equally, the energy and support of the 
leadership team has been invaluable  
and is deeply appreciated.

Our board has been an extraordinary 
source of counsel, insight and support for 
which we are most grateful. In particular, 
we thank our chairman, Dr Khotso 

Mokhele, for his active and expert 
contributions.

KOO, a favourite South 
African brand, has  
an equity leadership of 

73,2% 
points

Tiger Brands are on the podium 
in 80% categories we compete in

41%

22%

17%

#2

#1
Brand positions (volume share)1

#3

1  Nielsen

The contributions of our strategic partners 
and ongoing support from our service 
providers, suppliers and customers is 
equally valued. We will continue to listen 
to you, and work towards common 
goals. 

Lawrence Mac Dougall

Chief executive officer

21 November 2018

Tiger Brands Limited Integrated Annual Report  2018

Page 37

Chief fi nancial offi cer’s review

Tiger Brands’ results refl ect the depressed consumer environment, which deteriorated further in the second 
half of the year. 

Salient features*

Revenue declined by

Group operating income** 
decreased  

Group operating margin** 
down

9% to 
R28,5 billion

28% to 
R3,3 billion

310 basis points 
to 11,7% 

HEPS down

Dividend unchanged at

Dividend cover reduced to

26% to 
1 587 cents

1 080 
cps

  *  From continuing operations.
**  Before IFRS 2 charges, impairments and abnormal items.

1.75x based on 
HEPS 

Overview
South Africa slipped into a technical 
recession during the second quarter 
of 2018 and the rand weakened 
signifi cantly, adding to the pressure on 
consumer spending. At the same time, 
input costs started to increase 
considerably. Despite this cost push, the 
market was characterised by manufacturer 
restraint on pricing in an attempt to 
minimise consumer infl ation and maximise 

volumes. The group’s VAMP division
had a material impact on the results 
after suspending operations for the 
entire second half of the fi nancial year.  

Analysis of fi nancial 
performance 
The following review of the group’s 
fi nancial performance should be read 
together with the annual fi nancial 
statements (www.tigerbrands.com).

Income statement
The increase in VAT and further increases 
in the cost of transport and essential 
services weakened consumer demand 
in all categories except maize, where 
increased supply and price defl ation 
stimulated demand. Domestic revenue fell 
9%, with volumes down 5% and price 
defl ation of 4%. Suspending operations 
at VAMP contributed 4% to the volume 
decline. The balance of the volume 

Savings in procurement and ongoing supply 
chain efficiencies yield record savings

R124m

R210m

R16m

R44m

R243m

Total YTD
savings
R707m

Manufacturing efficiencies
Logistics savings
Procurement savings

Financial Shared Services Centre
R&D
Zero-based spend

R70m

Cumulative procurement savings (Rm)

1 400

1 200

1 000

800

600

400

200

0

1 156

913

692

481

FY15

FY16

FY17

FY18

Page 38

Tiger Brands Limited Integrated Annual Report  2018

Noel Doyle, Chief fi nancial offi cer

of intangible assets in the Personal Care 
of intangible assets in the Personal Care 
division, a review of the carrying value of 
division, a review of the carrying value of 
Deli Foods’ operating assets in view of its 
Deli Foods’ operating assets in view of its 
loss-making position, as well as the impact 
loss-making position, as well as the impact 
of the Listeria outbreak on Hercules, the 
of the Listeria outbreak on Hercules, the 
Pretoria-based VAMP facility.

Abnormal losses of R422 million in the 
Abnormal losses of R422 million in the 
current year include the signifi cant 
current year include the signifi cant 
impact of the VAMP product recall of 
impact of the VAMP product recall of 
R380 million (net of insurance recoveries). 
R380 million (net of insurance recoveries). 

decline refl ected a worse-than-expected 
performance in Groceries and Home & 
Personal Care. This was partially offset 
by volume and market-share growth in 
Grains. Disappointingly, the positive 
volume performance in Grains was not 
refl ected in operating income due to 
category defl ation and increases in the 
cost of essential services, pressuring 
margins. This resulted in domestic 
operating income declining by 28% 
to R3,0 billion (2017: R4,2 billion). 

Total revenue for the Exports and 
International businesses declined 10% 
to R3,8 billion, while operating income 
reduced by 32% to R270 million. This 
result was infl uenced by a positive 
performance from our African exports, 
which grew revenue and profi t. 
The Deciduous Fruit business had a 
disappointing year. Fruit quality and 
availability were affected by the 
prolonged drought in the Western Cape, 
with lower fruit yields and declining 
volumes resulting in an operating loss 
for the year.

The impact of volume declines and 
pricing pressures on the group’s gross 
margins was partially offset by another 
year of record savings in procurement 
and ongoing supply-chain effi ciencies 
totalling R707 million (2017: 
R505 million). Gross margins declined
by 90 basis points (bps) to 32,5% 
from 33,4%. 

During the year, asset impairments of 
R262 million (2017: R560 million) were 
accounted for after a detailed evaluation 

 Integrated Annual Report  2018
Tiger Brands Limited Integrated Annual Report  2018

Page 39
Page 39

Chief financial officer’s review continued

Income from associates increased 37% to R731 million  
(2017: R533 million), with all associates reporting improved 
performances in local currency, and particularly strong 
performances from Oceana and Carozzí. Oceana benefited 
from a once-off deferred tax adjustment after the US federal 
corporate tax rate was reduced from 35% to 21%, effective  
1 January 2018. Tiger Brands’ equity accounted share of  
this benefit was R79 million for the year.    

Net financing costs of R34 million benefited from a reduction in 
net interest costs of R125 million, due to lower average debt 
levels. A net foreign exchange gain of R21 million was realised, 
compared to a loss of R30 million in the previous year, due to 
the weakening of the rand in the latter part of this year.

The effective tax rate before abnormal items, impairments and 
income from associates increased to 30,2% from 28,9%, largely 

due to the non-recurrence of investment allowances claimed on 
qualifying capital projects in 2017.   

Headline earnings per share (HEPS) from continuing operations 
declined 26% to 1 587 cents (2017: 2 155 cents), while 
earnings per share (EPS) from continuing operations decreased 
21% to 1 451 cents (2017: 1 848 cents).   

HEPS from total operations decreased 26% to 1 589 cents 
(2017: 2 161 cents). EPS from total operations reduced by  
24% to 1 458 cents (2017: 1 915 cents). Excluding VAMP’s 
trading results and product-recall costs from the current and prior 
year, HEPS from continuing operations declined by 11% to  
1 881 cents (2017: 2 109 cents). Similarly, EPS from  
continuing operations declined 2% to 1 760 cents  
(2017: 1 802 cents).  

HEPS impacted by VAMP and challenging trading conditions

2 155

(24)

(288)

HEPS (cents) vs FY

(58)

(171)

(86)

8

48

113

76

75

1 848

(216)

(231)

138

48

1 587

14%

14%

HEPS
FY17

Impact of
WANOS

Grains –
trading

Consumer
Foods –
trading
(excl
VAMP)

HPCB
trading

LAF
trading

Exports and
Int. trading
(excl LAF)

Market
related
(IFRS 2 &
forex)

Interest
savings

Associates
– trading

Normalised
trading
HEPS FY18

VANP
trading
losses

Taxation
(incl
impact 
of
effective
tax rate
change)

Tax
impact

Oceana –
once-off
tax credit

HEPS
as
reported
Sept 2018

VAMP–
recall &
related
costs
(net of
insurance 
proceeds)

*  WANOS – Weighted average number of shares.

Segmental performance
The increasingly competitive environment resulted in ongoing volume pressure, with the domestic business reporting revenue declines 
of 9% while operating income declined by 28%. The Exports and International business delivered a mixed result, with improved 
performances from Exports and Chococam offset by Deciduous Fruit and Deli Foods. Total revenue for the Exports and International 
businesses declined by 10% while operating income reduced by 32%.

Suspension of VAMP and challenging trading environment affect overall performance

Consumer 
Brands Food
(ex VAMP)

HPCB

Grains

R12,8bn

Exports and 
Group*
International
▲           3% ▼           3% ▼         14% ▼           8% ▼           2% ▼         53% ▼          6%
R28,5bn
▼           4% ▼           3% ▼         16% ▼         10% ▼           6% ▼         52% ▼          9%
R3,3bn
▼         20% ▼           8% ▼         45% ▼         32% ▼         21% ▼       342% ▼        28%
▼      14,8% ▼     12,5% ▼      15,3% ▼        7,2% ▼      13,0% ▼     (23,7%) ▼       11,7

  Group* 
(ex VAMP) 

R27,4bn

(R0,3bn)

R2,2bn

R0,3bn

R0,3bn

R3,6bn

R8,7bn

R1,9bn

R1,1bn

R3,8bn

R1,1bn

VAMP

Volume

Revenue

Operating income**

Operating margin**

  * From continuing operations.
** Before IFRS 2 charges, impairments and abnormal items.

Page 40

Tiger Brands Limited Integrated Annual Report  2018

Outlook
The economic outlook for 2019 remains challenging, with no 
signs of a signifi cant recovery in economic growth or consumer 
confi dence.  

We remain committed to the growth of our power brands, with 
a relentless focus on creating a cost-conscious culture and 
developing a great place to work for all our employees, which 
will result in superior returns and a benefi cial outcome for all our 
stakeholders. 

Acknowledgements 
Thank you to our local and international shareholders for your 
continued investment in our group and to members of the 
broader investment community for their interest and engagement. 
I also thank my colleagues in the fi nance department who 
constantly strive to ensure the group achieves best-practice 
standards in reporting and disclosure. 

Noel Doyle
Chief fi nancial offi cer

21 November 2018

Detailed segmental disclosures appear on pages 89 and 90 of 
the annual fi nancial statements on the website and operational 
reviews on pages 42 to 51.  

Statement of fi nancial position
Cash generated from operations decreased by 46% to 
R3,3 billion. Working capital was predominantly impacted by 
strategic raw-material purchases coupled with higher inventory 
holdings, refl ecting forecasting challenges due to constrained 
consumer demand. Capital expenditure disbursed during the 
year totalled R720 million, of which almost 15% related to 
effi ciency optimisation and improved compliance.

Final dividend
Taking into account the company’s strong balance sheet and 
once-off impact of suspending operations at VAMP, including 
costs of the product recall, a gross fi nal cash dividend of 
702 cents per share has been declared for the year ended 
30 September 2018. This, together with the interim dividend 
of 378 cents per share, brings the total dividend for the year 
to 1 080 cents, unchanged from last year.  

Shareholders are referred to the accompanying dividend 
announcement on page 101 for further details.

Dividend policy 
In recognition of the company’s low gearing levels and strong 
cash-generating capabilities, the board has decided to change 
the company’s dividend policy, from 2x cover (based on HEPS) 
to 1,75x for the foreseeable future, in the absence of any 
signifi cant corporate activity. 

Balance sheet strength supports lower 
dividend cover 

FY18

FY17

Cash generated from operations (Rm)

3 284

6 134

Net cash (Rm)

RONA (%)

Net interest cover

Working capital per R1 of turnover

590

27

59x

21,7

431

35

25x

19,9

Tiger Brands Limited Integrated Annual Report  2018

Page 41

Operational review

Grains

Performance

Revenue declined to

Operating income declined to

Operating margin down to

R12,8 billion

R1,9 billion

14,8%

(FY17: R13,3 billion)

(FY17: R2,4 billion)

(FY17: 17,7%)

% contribution to Grains revenue

20%

19%

55%

53%

5%

7%

2018

8%

5%

Mill bake*
Breakfast
Sorghum
Maize
Pasta
Rice

5%

10%

2017

8%

5%

Salient features

 › Wheat-to-bread value chain holds volumes

Launched thick slices (value) and Bread-a-Betix (health and wellness) in the bread category
 › Launched thick slices (value) and Bread-a-Betix (health and wellness) in the bread category

 › Golden Cloud #1 retail brand in fl our** 

Jungle biggest cereal brand in the country, driven by Crunchalots and Muesli
 › Jungle biggest cereal brand in the country, driven by Crunchalots and Muesli
Jungle biggest cereal brand in the country, driven by Crunchalots and Muesli

Strong performance in rice delivers share gains in Tastic
 › Strong performance in rice delivers share gains in Tastic

*   Mill bake includes the wheat-to-bread value chain and fl our milling.
** Nielsen 3mm September 2018.

Page 42

Tiger Brands Limited Integrated Annual Report  2018

Revenue declined 4% to R12,8 billion, refl ecting signifi cant 
price defl ation of 7%, while overall volumes grew by 3%. The 
increase in volumes was not suffi cient to offset the impact of 
margin pressures, with operating income down 20% to 
R1,9 billion. The operating margin reduced to 14,8%. In one 
of its most challenging years yet, the Grains division maintained 
overall market share and improved its share in a number of 
categories, including fl our, breakfast and rice.  

Revenue in Milling and Baking decreased 7%, infl uenced by 
price defl ation across the entire segment, particularly maize 
(24%). Operating income declined by 17% to R1,5 billion. 
The wheat-to-bread value chain, which maintained overall 
volumes for the year, was unable to sustain its fi rst-half 
performance due to market dynamics restricting input 
cost recovery in the second half.   

Other Grains recorded revenue growth of 2% to R3,9 billion, 
with 9% volume growth. This strong growth in volumes was 
driven by an outstanding performance in rice, with Tastic 
improving market share. Pasta and noodles also delivered a 
solid performance. However, the operating income decline of 
32% to R342 million refl ects the intensity of competition in the 
main meal carbohydrate segment. 

Our investment in key brands paid off with another sterling 
performance in the Sunday Times Top Brands survey. Tastic was 
ranked number 1 essential food for the second consecutive year 
and included in the top 10 most-loved South African brands.

In the fi nal quarter of the year, Jungle achieved a signifi cant 
milestone as the biggest cereals brand in the country. This was 
driven by the relaunch of muesli and Crunchalots in the kids’ 
cereal segment while the core segment of cooking and instant 
oats achieved record market shares. 

Tiger Brands Limited Integrated Annual Report  2018

Page 43

Operational review continued

Consumer Brands – Food

Performance

Revenue declined to 

Operating income decreased to 

Operating margin down to

R9,7 billion

R828 million

8,5% 

(FY17: R11,1 billion)

(FY17: R1,3 billion)

(FY17: 11,5%)

Excluding VAMP, down to 
R8,7 billion 

Excluding VAMP, down to 
R1,1 billion 

Excluding VAMP, operating 
margin down to 12,5% 

(FY17: R8,9 billion)

(FY17: R1,2 billion)

(FY17: R13,2%)

 % contribution to Consumer Brands – Food revenue

5%

5%

49%

49%

20%

20%

45%
45%

Groceries
Snacks & treats
Beverages
Value added meat products
Out of home

Groceries
Snacks & treats
Beverages
Value added meat products
Out of home

11%

2017
2017

11%

19%

19%

6%

6%

11%

11%

13%

13%

2018

2018

21%

21%

Salient features

 › Focus in Groceries on balancing volumes and profi tability and recovering market share

 › Share gains in chocolate (slabs and countlines)

 › Focus on mix and volume recovery in Snacks & Treats

Beverages benefi ts from investments in effi ciencies; ready-to-drink and concentrates drive market share growth 
 › Beverages benefi ts from investments in effi ciencies; ready-to-drink and concentrates drive market share growth 
with steady performance in sports drinks 
with steady performance in sports drinks 

VAMP Germiston facility resumed production on 12 October 2018
 › VAMP Germiston facility resumed production on 12 October 2018
VAMP Germiston facility resumed production on 12 October 2018

Page 44

2018
Tiger Brands Limited Integrated Annual Report  2018

Excluding the signifi cant impact of suspending the Valued 
Added Meat Products (VAMP) operations, revenue in Consumer 
Brands – Food declined 3%, in line with volume declines, and 
with virtually no infl ation in this segment. Excluding VAMP, 
with virtually no infl ation in this segment. Excluding VAMP, 
operating income declined by 8% to R1,1 billion.
operating income declined by 8% to R1,1 billion.

At Groceries, the impact of volume declines and competitive 
At Groceries, the impact of volume declines and competitive 
market pricing resulted in an operating income decline of 27% 
market pricing resulted in an operating income decline of 27% 
to R432 million. Contributing factors included supply constraints 
to R432 million. Contributing factors included supply constraints 
in condiments and spreads, and the growth of private label on 
in condiments and spreads, and the growth of private label on 
the back of extremely competitive import pricing.
the back of extremely competitive import pricing.

Snacks & Treats’ category volumes slowed signifi cantly in 
Snacks & Treats’ category volumes slowed signifi cantly in 
the second half, particularly in channels servicing lower-income 
the second half, particularly in channels servicing lower-income 
groups. Despite share gains in chocolate, revenue declined 
groups. Despite share gains in chocolate, revenue declined 
4% to R2,1 billion. Lower volumes, coupled with an adverse 
4% to R2,1 billion. Lower volumes, coupled with an adverse 
product mix, resulted in operating income decreasing 6% to 
product mix, resulted in operating income decreasing 6% to 
R305 million.  
R305 million.  

The Beverages business performed strongly throughout FY18, 
The Beverages business performed strongly throughout FY18, 
with revenue increasing 8% and operating income by 48% to 
with revenue increasing 8% and operating income by 48% to 

R213 million, benefi ting from previous years’ investments in 
cost-containment initiatives and improved factory effi ciencies. 

VAMP’s performance was severely impacted by the well-
publicised closure of its facilities in early March 2018. Revenue 
declined 52% to R1,1 billion, with an operating loss of 
R252 million. Halting these operations allowed us to undertake 
signifi cant refurbishments of our production facilities and 
allowed dedicated time for employee training and education, 
which culminated in reopening our Germiston facility on 
12 October 2018. The Clayville abattoir will supply raw 
material requirements for the Germiston facility, as well as fresh 
meat cuts to the market. In addition, it will continue to contract 
slaughter on behalf of approved pig suppliers. The Enterprise 
meat-canning operation, which is a separate unit on the 
Polokwane site, restarted production on 12 September 2018.  

Structural refurbishments have been completed at the Polokwane 
facility and it is currently being assessed by the Capricorn 
Municipality. Full production will begin once all required 
regulatory approvals have been issued.  

Tiger Brands Limited Integrated Annual Report  2018

Page 45

Operational review continued

Home, Personal Care & Baby (HPCB)

Performance

Revenue declined to 

Operating income declined to 

Operating margin down to

R2,2 billion

R341 million 

15,3% 

(FY17: R2,7 billion)

(FY17: R623 billion)

(FY17: 23,5%)

% contribution to HPCB revenue

27%
27%

36%
36%

26%

26%

33%

33%

2018
2018

Baby
Baby
Homecare*
Homecare*
Personal care
Personal care

2017

2017

37%
37%

41%

41%

Salient features

 › Home Care grows market share in volume and value

 › Margin recovery in Personal Care to be supported by normalised stock levels and increased volumes 

Baby pouches and snacks gain momentum; good volume and market share growth in pouches
 › Baby pouches and snacks gain momentum; good volume and market share growth in pouches

* Includes stationery.

Page 46

Tiger Brands Limited Integrated Annual Report  2018

Despite market-share gains in key segments of the Home Care 
category, lower consumer demand resulted in higher-than-
expected trade stocks going into the peak pest season. This 
resulted in revenue and operating income declines of 25% and 
48%, respectively. Lower production levels had an adverse 
effect on factory recoveries, while competitor pricing put 
pressure on margins.

The poor performance in HPCB continued through the second 
half, with revenue down 16% to R2,2 billion. All three 
categories were affected by price defl ation and volume 
declines. The deleveraging impact of this volume loss was 
primarily responsible for the signifi cant reduction in operating 
income to R341 million.

Revenue in Personal Care declined 10% to R616 million. An 
intensely competitive trading environment resulted in operating 
income decreasing by 53% to R65 million.  

Revenue in Baby declined 10% to R796 million, while 
operating income fell 36% to R133 million. This performance 
refl ects lower sales volumes, an unfavourable sales mix and the 
concomitant pressure on factory overhead recoveries. The new 
baby-food pouch line was successfully commissioned in June 
2018, contributing to volume growth of 30%.

Tiger Brands Limited Integrated Annual Report  2018

Page 47

Operational review continued

Exports & International

Performance

Revenue declined to 

Operating income declined to 

Operating margin down to

R3,8 billion 

R270 million 

7,2% 

(FY17: R4,2 billion)

(FY17: R399 million)

(FY17: 9,5%)

% contribution to Exports and International revenue

3%

3%

2018
2018

29%
29%

23%
23%

Salient features

45%
45%

32%

32%

Exports
Exports
Central Africa
Central Africa
Deciduous fruit
Deciduous fruit
West Africa
West Africa

7%

7%

41%

41%

2017

2017

20%

20%

 › Exports business increased revenue 4% to R1,8 billion and operating income by 6% to R290 million despite challenging 

macro environment

 › Chococam recorded 3% revenue growth in local currency in an increasingly challenging environment, assisted by growth from 

innovation, tight cost management and favourable procurement positions

 › Deciduous fruit impacted by drought and lower volumes; operation restructured for recovery

 › Africa strategy approved

Page 48

2018
Tiger Brands Limited Integrated Annual Report  2018

Total revenue for the Exports and International businesses 
declined 10% to R3,8 billion, while operating income reduced 
by 32% to R270 million. 

The Deciduous Fruit business was the major contributor to 
reduced operating income. Revenue declined 20% on lower 
volumes and fruit yields after the severe drought in the Western 
Cape. An operating loss of R128 million was incurred in the 
year (2017: R13 million operating income).

The Exports business produced a good performance, with 
revenue up 4% to R1,8 billion, despite ongoing macro-
economic headwinds. These included foreign currency 
shortages, weak consumer demand, as well as regulatory 
changes in the group’s core markets. Operating income 
increased 6% to R290 million. 

In an increasingly challenging environment, Chococam 
recorded 3% revenue growth in local currency terms. Revenue 
in rand terms increased 7% to R882 million. Operating income 
rose 8% in rand terms to R159 million (4% in local currency), 
assisted by growth from innovation, tight cost management 
and favourable procurement positions.

Deli Foods recorded a further operating loss of R51 million, 
following a reduction in revenue of 61% refl ecting ongoing 
market challenges. Several cost-saving initiatives have been 
implemented and management changes were made in the 
second half. 

The board has approved an Africa strategy, detailed on 
page 22. This builds on our core competencies and existing 
markets, and complements our strategic goals in South Africa.

Tiger Brands Limited Integrated Annual Report  2018

Page 49

Operational review continued

Associates

Performance

Associate earnings increased to

Associate earnings as a % of HEPS increased to

R731 million 

28%

(FY17: R533 million)

(FY17: 15%)

3%

7%

3%

29%

2018

2018

% contribution to Associates revenue

7%

14%

45%

33%

3%

32%

41%

40%

Exports
Central Africa
Deciduous fruit
West Africa

Empresas Carozzi
Oceana
UAC Foods
National Food 
Holdings Limited

2017

2017

23%

57%

43%

20%

Chile: Empresas Carozzí (24,4% held)
Empresas Carozzí S.A. is a Chilean company headquartered 
in Santiago, Chile. It is one of the largest and most respected 
South American food producers. The company has manufacturing 
operations in Chile, Peru and Argentina. Carozzí has two main 
business areas: fast-moving consumer goods and agro-industrial 
(business-to-business) products. Its main customer markets are 
Chile and Peru.

The Chilean economy is recovering from the economic 
stagnation of the last four years, evident in improving macro-
economic fundamentals, while the Peruvian economy is also 
performing well. As such, Carozzí’s revenue growth is strong 
in both countries. 

Carozzí’s success refl ects its consistent innovation and new 
product development, high-quality products, well-known brands, 
manufacturing effi ciencies and strong fi nancial position. 

Page 50

Tiger Brands Limited Integrated Annual Report  2018

South Africa: Oceana (42,1% held)
Oceana is a leading fi shing company, listed on the JSE.

It has delivered a strong performance for the year, driven 
primarily by increased canned fi sh sales volumes, improved 
landings for hake, horse mackerel and squid in South Africa, 
and Gulf menhaden in the United States. The focus remained 
on operational effi ciencies and improved management of 
foreign currency exposure. A disappointing year for the 
Commercial Cold Storage division tempered group 
performance.

Headline earnings for the year ended 30 September 2018 
increased by 86% after a 24% increase in operating profi t 
before associate and joint-venture income, fair value adjustments 
and other operating items. Included in headline earnings is a 
once-off release of deferred taxation following the reduction in 
the federal corporate tax rate in the United States from 35% 
to 21%. Excluding the effect of the tax adjustment, fair value 
adjustments and other operating items, headline earnings 
increased by 45%.

Nigeria: UAC Foods (49,0% held)
UAC Foods is a leading manufacturer and marketer of 
convenience foods in Nigeria. Its brands span a broad spectrum 
of the country’s food market, specifi cally snacks, dairy products 
and beverages.

The snacks category comprises Gala sausage roll, Funtime 
cupcakes, Funtime coconut chips and the new Gala Chinchin 
(a popular regional fried snack). The dairy category includes 
the Supreme range of ice-cream and yoghurt products, while 
the beverage category includes Swan Natural Spring Water.

The business environment in the review period was challenging 
due to high input costs, and increased maintenance and 
haulage costs. These could not be recovered as the company 
was unable to increase selling prices for its primary offering in 
the snacks segment under the Gala brand.

The company embarked on several cost-savings initiatives to 
maintain sustainable profi table growth. Stiff competition and 
a challenging business environment are likely to continue as 
we approach 2019 elections in Nigeria.  

Zimbabwe: National Food Holdings 
Limited (37,4% held)
National Foods is a leading branded food manufacturer in 
Zimbabwe. The past year saw signifi cant political change in
the country. While the government has committed to focusing 
on economic recovery, the country is still impacted by macro-
economic challenges. Foreign currency shortages worsened 
in the past year and continue to create challenges for importers 
in settling foreign creditors. National Foods is working with the 
Reserve Bank given that its needs are prioritised as an importer 
of basic commodities.

The company’s oil division, maize business and rice trading 
improved. While record fl our volumes were achieved, margins 
were signifi cantly affected by the inability to increase prices as 
a result of a bread price that remained constant for the greater 
part of the year.

The outlook for the Zimbabwean economy remains uncertain 
in the aftermath of recent elections.

Tiger Brands Limited Integrated Annual Report  2018

Page 51

Overview of non-fi nancial performance 

Tiger Brands has published a supplementary sustainability report in FY18, available on our website, with additional information and 
data for a broader range of stakeholders. We welcome your feedback (contact details on the inside back cover). For convenience, 
we have cross-referenced the summaries below to the sustainability report. 

Highlights and challenges

Safety

Safety and health

Challenges

 › One fatality in a route-to-market incident
 › Group lost-time injury frequency rate (LTIFR) at 0,27 
 ›

Lost-time injuries (LTIs) down 14% 

Our people

Invested R61 million or 1,8% of total payroll on training

 ›
 › Trained 1 200 employees in only our value added meat products division, in addition to all 

Our communities

 ›

 ›

other training across the group
Launched bespoke mentorship and coaching framework

Invested R32 million on socio-economic development (SED), reaching over 88 000 
benefi ciaries

Environmental sustainability

 › Preferential procurement of R12 billion, with BBBEE verifi ed suppliers, including R2 billion with 

black-owned enterprises

 › Enterprise and suppler development: R12 million to support black farmers and small businesses 

 › CO2 emissions down 4,17% (intensity trend)
 › Absolute water use dropped 19,3% and water intensity decreased 21,2%
 › Signifi cant water savings from our manufacturing facilities in the water-stressed Western Cape

Governance

Read more about governance on 
page 59.

This section includes our approach to a number of industry-
specifi c matters and global concerns.

Supporting global initiatives
Our collaborative approach to sustainability issues includes 
actively engaging with various forums:
 › Participating in the annual climate change and water 

 ›

disclosures of the CDP
Independently assessed against FTSE4Good criteria, 
and satisfi ed requirements to remain a constituent of the 
FTSE4Good index

 › Member of the National Business Initiative (NBI), Strategic 

Water Partners Network and Business Leadership South Africa 
(BLSA)

 › Member of the Consumer Goods Council South Africa.

Human rights
Our human rights policy was updated in the review period. 
It defi nes our commitment to respecting human rights enshrined 
in the bill of rights in South Africa’s constitution, the UN guiding 
principles on business and human rights, the international bill 
of human rights, and the International Labour Organisation’s 
declaration on fundamental principles and rights at work.

There were no reported cases of alleged human rights abuses 
in the review period. 

Page 52

Tiger Brands Limited Integrated Annual Report  2018

Our approach to ethics
The board has ultimate oversight of our ethics, anti-corruption 
and anti-bribery policies, and compliance is monitored by the 
social, ethics and transformation committee. Confi dential and 
independent facilities enable any stakeholder to report alleged 
corruption, fraud, human resources issues, human rights issues, 
theft and unethical behaviour.

For FY18, 54 whistleblowing reports were received: 45 were 
closed and nine are under investigation (FY17: 60 reports, all 
closed). After investigation, 12 employees were dismissed, two 
received fi nal written warnings and 22 cases were registered 
with the SAPS, pending criminal proceedings. Seven successful 
prosecutions were reported in FY18 for cases registered in 
previous years. 

Cyber security and protection of personal 
information
A three-year programme is under way to comply with the 
requirements of the Protection of Personal Information Act 
2013 (POPI) and EU General Data Protection Regulation. This 
includes training and awareness campaigns for the top 
1 000 employees in the group. 

Sustainable agriculture
Our business depends on healthy ecosystems to produce 
sustainable supplies of wheat, maize, fruit, vegetables and other 
raw materials to create our iconic products used in millions of 
households daily.

Acknowledging the complex challenges facing the global food 
system and specific issues in South Africa, we are using our 
scale and presence, and expert input, to make a positive impact 
on the farms, communities and environment where our main raw 
materials are grown. Our smallholder producer programme is 
just one example. We are also actively driving change in our 
manufacturing processes and with our suppliers through our 
ethical sourcing policy so that sustainability becomes the 
accepted way to do business. 

We are consolidating codes and practices across our business 
units into a group standard for sustainable agriculture and 
livestock farming based on key principles and best practices, 
including:
 › Ensuring biodiversity by using environment-friendly chemicals, 

and crop rotation

 › Selecting non-genetically modified (GM) cultivars for 

vegetable where possible

 › Sustainable water management 
 › Animal welfare

Sustainable manufacturing
We are committed to running an environmentally responsible 
company and our operations adhere to all relevant 
environmental regulations. Managing operations in an 
environmentally and socially responsible manner – sustainable 
manufacturing – is therefore a business imperative. 

Our procurement strategies focus on ethical sourcing and the 
long-term sustainability of our processes. Apart from our own 
initiatives, we collaborate with global and local bodies and 
experts to achieve our sustainability goals. We are also working 
with suppliers to ensure sustainable, traceable sourcing of key 
raw materials, such as palm oil.

An ethical sourcing policy was approved recently and will be 
implemented in 2019. It covers topics such as:
 › Sustainable palm oil
 › Sustainable cocoa sourcing
 › Conflict minerals
 › Human rights in the supply chain

Packaging

Packaging is vital in delivering our products to consumers in a 
way that preserves the integrity of the product while protecting 
consumers’ health and safety, and minimising environmental 
impacts. Our packaging initiatives focus on:
 › Optimising costs 
 ›
Lightweighting 
 ›
Innovative packaging that keeps content intact and protected 
from contamination and infestation

 › Reduced primary, secondary and tertiary packaging
 › Using recycled plastics where possible
 ›
 › Support reduce, reuse and recycle packaging principle

Investigating the use of biodegradable packaging

Lifecycle assessments evaluate the environmental impacts of  
all stages of a product’s life from cradle to grave (ie from raw 
material extraction through materials processing, manufacture, 
distribution, use, repair and maintenance, and disposal or 
recycling). 

Tiger Brands Limited Integrated Annual Report  2018

Page 53

Overview of non-fi nancial performance continued

We are dedicated to helping consumers make better food choices so that healthy living becomes easier. In 2009, 
we voluntarily initiated the Eat Well, Live Well system that includes the guideline daily amount (GDA) table on all 
our products.

The GDA notes the fi ve nutrients that have an impact on non-communicable and lifestyle conditions, such as heart 
disease, type 2 diabetes, obesity and some cancers, and allows the consumer to balance high-risk nutrients for the 
day, and make better food choices. This is complemented by the Be Nutrient Wise system on the front of each pack.

Nutrition – focus areas

Issue

Reason

Our response

Reducing sugar content

Compliance and healthy living

Reducing salt content

Compliance and healthy living

Portion size 

Healthy living

Nutritional value of our food products

Malnutrition affects a signifi cant 
proportion of the populations we serve

Reduced sugar by 11% or 12 000 tons 
across the portfolio in the past fi ve years

100% compliance to current regulated 
targets

2 000 tons less salt used in milling and 
baking operations

On-pack labelling

Be Nutrient Wise and 
Eat Well, Live Well icons
Eat Well, Live Well icons

We fortify staple foods like bread and 
maize meal, and cake fl our with key 
vitamins and minerals. We voluntarily 
enrich certain breakfast cereals and 
instant porridges with micronutrients. 
Some products are developed to target 
specifi c requirements: Jungle Energy bars 
are enriched with B vitamins that assist 
in releasing energy; Morvite contains 
micronutrients to assist the immune system

Page 54

Tiger Brands Limited Integrated Annual Report  2018

Our people

Safety and health 

Occupational health

Lost-time injury frequency rate (LTIFR) 

0,27

0,36

Safety 
and 
health

0,30

FY16
FY17
FY18 

Our long-term success depends on ensuring the safety of our 
people, visitors and contractors at our operations. Despite our 
diligent efforts to improve overall safety management, in FY18 
we regrettably recorded a fatality when an Albany Bakery 
employee, Mr Thulani Shoba, died on duty in a route-to-market 
incident in Durban. Our deepest condolences go to his family, 
friends and colleagues. 

In the review period, site evaluations of occupational health 
services were completed for 27 business units. This highlighted 
the need for a group standard which has been prioritised  
for FY19.

Our people
At Tiger Brands, our people and our brands are our biggest 
differentiator. We leverage on their talent and agility to nourish 
and nurture more lives every day. To this end, we continuously 
strive to create a great place for our diverse people to thrive, 
grow and innovate.

Integral to our business strategy is unleashing the power of our 
people. This means creating a great place to work attracts, 
develops and retains talented people who deliver winning 
performance.

A Great Place to Work

In the review period, we engaged our leaders and workforce to 
identify cultural barriers affecting our business performance. As 
an outcome, we have refreshed our values and defined our 
winning culture and behaviours that will support executing our 
business strategy and embedding our new operating model. 

In line with our people strategy, key focus areas during the 
period included the attraction, acquisition and development of 
core capabilities. In FY18, we invested R61 million of local 
labour costs on in-house training in South Africa, through the 
Tiger Brands Academy, as well as learnerships.

All reported incidents are investigated to identify root causes. 
Based on FY18 reported incidents, behavioural and operational 
discipline are the leading causes of injuries. 

As part of creating a great place to work we reviewed our 
remuneration strategy, and focussed on engagement with our 
union stakeholders on matters of mutual interest.

Key indicators 

Employee headcount

Female employees

Learnership participants

Skills development (Rm)

Total training as % of payroll

Overall staff turnover rate (%)

Retention rate of key talent (target 80%)

FY18

17 608

3 637

529

60,5

1,80

11,0

89%

FY17

18 085

3 532

417

56,7

2,08

9,1

91%

FY16

21 474

3 910

324

66,8

2,05

7,1

91%

Rewarding winning performance
Despite the group’s financial performance being severely 
impacted by challenging operating environment and the Listeria 
outbreak, in FY18, we sought to leverage the remuneration 
strategy to attract and retain key skills to support our business 
strategy. 

To ensure our remuneration policy remains competitive and fulfils 
the objective of attracting, motivating and retaining high-
performing employees, pay scales and other elements of the 
remuneration mix were reviewed after considering market 
benchmarks and capabilities required to deliver the business 
strategy. 

Tiger Brands Limited Integrated Annual Report  2018

Page 55

Our people continued

Changes included:
 › Refining our approach to linking our annual execution plans 
directly with business strategy by ensuring the appropriate 
focus of our short-term incentive metrics on growth, efficiencies, 
people and sustainability  

 › Revising our market anchor point for guaranteed pay from the 

50th to 65th percentile of the national market and 
implementing a pay-progression model to ensure we are able 
to attract and motivate talent and core capabilities 
 ›
Increasing focus to address any unjustifiable pay inequities
 › Developing a clawback and malus policy to minimise risk
 › Revising long-term incentive performance metrics to align 

executive and shareholder interests.

Employee relations 
In fulfilling our strategic goal of creating a constructive, safe and 
fair working environment for all our people, our leaders engage 
directly with our people regularly to address issues of mutual 
interest. We also work closely with employee representatives, 
partner trade unions to ensure everyone has a voice in matters 
that affect them daily.

Fourteen wage-negotiation cycles were settled across our sites 
out of 18 scheduled for the period, and the balance will be 
concluded in the new year. An average settlement of 7,5%  
was achieved. 

Our employees have full freedom of association, with over 62% 
belonging to unions (including three major industry unions). Site 
management and shop stewards meet monthly to address issues 
of mutual interest.

Communities

Key indicators (Rm)

Total SED spend

Tiger Brands Foundation spend 

Beneficiaries reached

*  For the Foundation’s financial year to end-February.

FY18

32,0

28,7*

FY17

35,0

23,9*

FY16

23,0

19,0*

FY15

24,2

15,3

88 632

104 215

100 977

118 443

To fulfil our responsibility to contribute to the welfare of our 
communities, we revised our socio-economic development (SED) 
strategy to be more responsive to challenges. 

From six primary schools in Alexandra, this has expanded to  
94 schools in all provinces, providing the essential breakfast 
meal to around 67 500 learners. 

The new SED strategy is integrated into our business objectives 
and focused on real – and changing – community needs.  
In the spirit of stakeholder inclusivity (a key insight from the  
2017 stakeholder survey), this strategy has integrated national 
and societal challenges. This allows us to respond to real issues 
impacting communities.

 › By September 2018, we had cumulatively invested over 
R174 million to serve more than 65 million breakfasts to  
our country’s most vulnerable learners

 › We have constructed or upgraded 38 school kitchens 
 › Created over 390 sustainable jobs for the community  
as food handlers, monitors and regional coordinators 

In the review period, we invested 1,5% of net profit after tax,  
or R32 million, on community development, achieving several 
milestones:
 › Over 55 600 high-quality, nutrient dense and fortified food 

packages distributed

 › 30 000 direct and indirect beneficiaries reached monthly  
via the Tiger Brands food and nutrition support programme 
 › Over 3 000 beneficiaries in crisis supported through our  

 ›

CSI and employee volunteerism programmes
In partnership with the Tiger Brands Foundation, we supported 
the development and distribution of 15 000 placemats and  
10 500 posters focused on nutrition education in schools
 › 204 community members trained in food gardening and 

community education.

Tiger Brands Foundation
In 2011, the Tiger Brands Foundation implemented South 
Africa’s first in-school breakfast programme in partnership  
with the Department of Basic Education’s national school  
nutrition programme. 

Page 56

Tiger Brands Limited Integrated Annual Report  2018

 › Provided a stipend of R550 per month for 367 food handlers, 

 ›

injecting over R2,4 million into vulnerable communities
Introduced a food-handlers skills training programme 
accredited by the South African Qualifications Authority
 › Ensuring uniform food-preparation safety and hygiene 

standards.

Transformation 
In South Africa, we support social transformation by advancing 
broad-based black economic empowerment (BBBEE) and other 
initiatives.

Tiger Brands is currently rated level 3 against the agriculture 
sector (agri-BEE) codes gazetted in December 2012. As these 
codes were gazetted after the group’s last verification, it will be 
measured against the amended codes in December 2018. We 
are conducting our final verification, with the outcome available 
by 5 December 2018 (therefore not in time for this report).  

 
Our internal assessment indicates that the group, measured 
against the amended codes, will temporarily drop to level 7 
(discounted to level 8) given the new minimum requirements for 
priority elements (ownership, skills development, enterprise and 
supplier development).  

To align with the revised codes, we are developing a broader 
group transformation strategy that will ensure integrated 
execution in all elements of the BBBEE scorecard to achieve  
level 4 status by FY22. 

Preferential procurement 
Tiger Brands is committed to driving preferential-procurement 
practices and local-content requirements. In line with the agri-BEE 
codes, we provide a valuable procurement opportunity to drive 
social and economic transformation in South Africa. 

In the review period, R12 billion was spent with BBBEE verified 
suppliers including R2 billion with black-owned enterprises.  

Enterprise and supplier development 
(ESD) 

Our aim is to develop the operational and financial capacity of 
black-owned and black women-owned enterprises to become 
part of our value chain – from sourcing to distribution – as 
reliable and competent suppliers.

The new enterprise and supplier development office is  
mandated to develop and execute our ESD strategy and  
unlock procurement opportunities for black enterprises.

In the review period, we supported 58 black farmers under  
our smallholder programme. This included financial and 
non-financial support, agronomics and agrarian support,  
as well as business mentorship and 0% interest loans. 

 › 52 tomato farmers supplied Tiger Brands with 5 200 tons  

of tomatoes. 

 › 6 bean farmers supplied 70 tons of beans. 

With a total investment of R11 million, these farmers have been 
entrenched in our procurement chain. In turn, they created  
412 jobs, including 194 female employees. An additional 
investment of R1,3 million was made in Khayelitsha Cookies, 
Cape Town, to commission a factory producing Purity baby 
rusks. Khayelitsha Cookies created 91 jobs, all women.

In 2019, we plan to expand the smallholder farmer programme 
to wheat, sorghum and peanuts.

Tiger Brands Limited Integrated Annual Report  2018

Page 57

Environmental sustainability

Key legislative developments 

 › The carbon tax bill will come into effect on 1 July 2019. Tiger Brands is prepared to report scope 1 emissions to the 

authorities as we are already reporting these in our CDP submissions.

 › The draft climate change bill, published in June 2018, provides for the effective management of inevitable climate-change 
impacts. The bill also calls for industry to make a fair contribution to the global effort to stabilise greenhouse gas (GHG) 
concentrations in the atmosphere.

 › The Department of Environmental Affairs (DEA) published a notice requiring several industries to submit waste 

management plans for approval. As a brand owner, this will include Tiger Brands as a producer. 

 › Water restrictions were announced in July 2018, specifically for municipal water supply. 

Environmental sustainability is underpinned by a group sustainability strategy that requires our operations to concentrate on reducing 
our environmental footprint and avoid environmental accidents. Specific environmental targets include:
 › Water reduction target for each unit in 2018 and 15% in total by 2021 
 › Waste to landfill down 24% by 2021 from 2018 level, with yearly targets
 › Energy-saving and CO2 emission-reduction targets for each unit in 2018 and 15% in total by 2021
 › 2021 packaging losses reduced by 15% from the 2018 baseline 
 › All production units to conduct ISO 14001 (2015 standard) audits and retain this certification.

Key indicators
Measure

Energy (kWh)

Water (kl)

Packaging (tons)

Waste (tons)*

Carbon emissions CO2-e
Production output (tons)

*  Impacted by VAMP product recall and incineration of products due to Listeria outbreak.

Page 58

Tiger Brands Limited Integrated Annual Report  2018

FY17
Intensity/ton

FY18
Intensity/ton

128,19

132,61

2,12

0,31

0,005

0,24

1,67

0,28

0,02

0,23

2 395 809

2 378 278

Corporate governance

Creating value through good governance
The Tiger Brands board is committed to the highest levels of 
ethical leadership and integrity, which are embodied in the 
company’s values. The board sets the tone for the organisation 
which, in turn, directs our daily activities. 

The board is guided by the principles in the King IV Report on 
Corporate Governance, JSE Listings Requirements, Companies 
Act No 71 of 2008 and other relevant laws and regulations.

Governance structures, policies and standard operating 
procedures continue to be embedded in the organisation. 
Tiger Brands reviews its operations and strategy to ensure 
these remain aligned with the principles of good governance, 
accountability, fairness, integrity, responsibility and trust. 

The board is satisfi ed that Tiger Brands applied all the 
recommended King IV principles in FY18. Further enhancements 
will be made, in line with the board’s objectives to continuously 
improve corporate governance practices. The King IV register 
is available on the company’s website www.tigerbrands.com.

Our board
The Tiger Brands board comprised 10 directors at 
30 September 2018, with a range of corporate leadership 
skills, industry expertise and diversity appropriate to lead and 
best achieve the company’s strategic objectives in this 
competitive environment. All directors have the relevant 
knowledge, skills and experience to make a meaningful 
contribution to the business of the company.

The board was strengthened during the period by appointing 
Gail Klintworth on 16 August 2018. Gail has signifi cant 
experience across a number of sectors, having worked 
extensively across Africa and globally. She essentially has 
extensive food experience across all continents. The board looks 
forward to benefi ting from her insights and perspectives.  

On 24 November 2017, Santie Botha retired as a non-
executive director after serving on the board for 14 years. 
On 20 February 2018, Clive Vaux retired as an executive 
director. On 15 August 2018, Swazi Tshabalala stepped 
down as a non-executive director, followed by Rob Nisbet, 
who also stepped down as a non-executive director on 
7 September 2018.

Board diversity

Independence

2

Gender

3

8

Tenure

7

■ Independent non-executives
■ Executive directors

■ Male
■ Female

Race

4

6

Demographics

2

11

8,2 8,2

6,4

12

10

8

6

4

2

0

3,6

3,3 3,2

2,5

1,9

0,1

8

■ Black
■ White

■ South African
■ Non-South African

All non-executive directors are independent as determined by the board

30% of all directors are women and 60% of all directors are black. The board is determined to achieve its target of 50% for women 
and black representation by 30 September 2022.

Tiger Brands Limited Integrated Annual Report  2018

Page 59

Corporate governance continued

Any term in offi ce by an independent non-executive director 
exceeding nine years is subject to a rigorous review by the 
board. A self-assessment, via individual questionnaires, was 
performed in FY18. This covered the performance of the board, 
individual directors retiring by rotation, board committees 
and the chairman, as well as directors’ interests and any 
circumstances and relationships that may impair their judgement 
and consequently their independence. No major concerns were 
raised on the functioning of the board or any of its committees.

Dr Khotso Mokhele completed 11 years of service as a 
non-executive director on 30 September 2018. After taking into 
account, among other considerations, the extent to which the 
diversity of his views, skills and experience continue to enhance 
the board’s effectiveness, the board is satisfi ed that Dr Mokhele’s 
independence is not impaired by his length of service. 

Role of the board
The Tiger Brands board provides effective leadership and 
strategic direction in the best interest of the company and 
its stakeholders. In executing its mandate, the board reviews 
business models to ensure they support value creation, ensures 
that an effective systems of risk management and internal 
controls are in place, and establishes a culture of ethical 
leadership across the group. 

The board operates in line with its formally approved charter 
which ensures its activities conform to sound corporate 
governance principles. The board is satisfi ed it has complied 
with the terms of its charter for the review period. The board has 
delegated certain functions to its committees to assist in meeting 
its oversight responsibilities. All committees have board-approved 
terms of reference and a work plan, which are reviewed 
annually. In the annual review process, which was conducted 
internally in 2018, the directors confi rmed that all committees 
had fulfi lled their obligations for the period and operated within 
their terms of reference. 

Board committees

Audit committee

The audit committee was chaired by an independent non-
executive director, Rob Nisbet, who stepped down as director 
and accordingly as a member and chairman of the audit 
committee on 7 September 2018. On 2 November 2018, 
the board appointed Emma Mashilwane as chairman of this 
committee, with an additional independent non-executive 
director as a member, namely Mark Bowman.
Yunus Suleman has been a member since he joined the board 
in July 2015. 
The committee comprises three independent non-executive 
directors. The board is satisfi ed with the level of experience 
and competency of committee members.

Risk and sustainability committee

The risk and sustainability committee is chaired by an 
independent non-executive director, Yunus Suleman, supported 
by two independent non-executive directors as members, 
namely: 
 › Michael Ajukwu
 › Emma Mashilwane appointed from 2 November 2018
 › Swazi Tshabalala resigned 15 August 2018
 › Rob Nisbet resigned 7 September 2018

The board is satisfi ed with the level of experience and 
competency of these members.

Nominations committee

The nominations committee is chaired by the chairman of the 
board, Dr Khotso Mokhele, with three additional independent 
non-executive directors as members, namely: 
 › Mark Bowman
 › Maya Makanjee
 › Makhup Nyama

The board is satisfi ed with the level of experience and 
competency of committee members.

The committee met four times in 2018 and attendance is set 
out on pages 64 to 66.

Page 60

Tiger Brands Limited Integrated Annual Report  2018

The committee met three times in 2018, with attendance set out 
on pages 64 to 66.

Committee mandate
 › Oversees the integrity of the company’s fi nancial reporting
 › Monitors the strength of internal fi nancial controls and ensures 
the effectiveness of assurance services and functions, with 
particular focus on combined assurance arrangements, 
including external assurance service providers, the fi nance 
function and internal audit.

The audit committee chairman’s report is set out on page 69.

The committee met three times in 2018, with attendance set out 
on pages 64 to 66.

Committee mandate
Assists the board in risk management, which includes IT 
governance, and reports to the audit committee and board 
on risk and sustainability issues.

The risk management report appears on page 24.

The nominations committee has, on behalf of the board:
 › Assessed the composition of the board to ensure it is 

appropriately structured, skilled and staffed to enable directors 
to effi ciently execute their mandates  

 › Monitored the execution of diversity policies for the group and 
board, noting the progress in raising the diversity profi le from 
54% black representation in FY17 to 60% in FY18

 › Monitored group succession plans, noting good progress on 

CEO succession plans 

 › Assisted with performance evaluations of the board and its 

committees, directors retiring by rotation, and the performance 
of the board chairman 

 › Assisted the board in evaluating performance of the CEO
 › Monitored progress in fi lling key executive management 

positions.

Social, ethics and transformation committee

The social, ethics and transformation committee is chaired by an 
independent non-executive director, Maya Makanjee, supported 
by two independent non-executive directors, namely: 
 › Dr Khotso Mokhele
 › Makhup Nyama and
 › CEO, Lawrence Mac Dougall 

The board is satisfi ed with the level of experience and 
competency of committee members.

The committee met three times in 2018, with attendance 
set out on pages 64 to 66.

Investment committee

The investment committee is chaired by the chairman of the 
board, Dr Khotso Mokhele, supported by two independent 
non-executive directors, namely: 
 › Mark Bowman
 › Rob Nisbet resigned 7 September 2018 
 › Yunus Suleman
The board is satisfi ed with the level of experience and 
competency of committee members.

Remuneration committee

The remuneration committee is chaired by independent non-
executive director, Mark Bowman, supported by three 
independent non-executive directors, namely: 
 › Maya Makanjee
 › Dr Khotso Mokhele
 › Makhup Nyama

The board is satisfi ed with the level of experience and 
competency of committee members.

The committee met four times in 2018. Attendance is set out 
on pages 64 to 66.

The company’s memorandum of incorporation requires that 
one-third of directors must retire each year, beginning with those 
who have been in offi ce the longest. The following directors will 
retire, and are eligible for re-election, at the company’s next 
annual general meeting (AGM): Maya Makanjee, Makhup 
Nyama and Emma Mashilwane. 

The nominations committee proposed the re-election of all 
retiring directors after a satisfactory performance review in 
all cases.

Gail Klintworth was appointed by the board since the last 
AGM and is required to stand for election by shareholders 
at the company’s next AGM.

Committee mandate
 › Assists the board in monitoring and ensuring matters relating 
to organisational ethics, responsible corporate citizenship, 
sustainable development and stakeholder relationships are 
effectively managed. 

 › This includes promoting equality, preventing unfair 

discrimination, contributing to community development and 
monitoring the company’s activities in terms of relevant 
legislation and prevailing code of best practices. 
 › The committee oversees Tiger Brands’ transformation 

objectives and broad-based black economic empowerment 
(BBBEE) activities. 

The social, ethics and transformation committee’s activities are 
set out on page 71.  

The committee met twice in 2018, with attendance set out 
on pages 64 to 66.

 › The committee assessed all investment opportunities identifi ed 
in the strategic planning process, and made recommendations 
to the board on disinvestment proposals. 

 › Post-investment reviews of prior strategic investments are 

monitored closely.

Committee mandate
 › Oversee development of the Tiger Brands remuneration policy 
that articulates and gives effect to the board’s direction on fair, 
responsible and transparent remuneration. 

 › This includes setting out principles that aim to attract and 

retain key and critical talent required to deliver business goals 
and results. 

 › Enable remuneration structures that are aligned with the 

company’s objectives for value creation.

The remuneration report is set out on pages 74 to 100.  

The formal induction programme for all new directors is 
monitored by the nominations committee, which assumes 
responsibility for the induction process and ongoing board 
development programme for all directors, assisted by the 
company secretary. The induction programme includes 
introductions to key members of executive management 
and site visits to the company’s manufacturing units as well 
as its customers.

Tiger Brands Limited Integrated Annual Report  2018

Page 61

Khotso Mokhele

Michael Ajukwu

Mark Bowman

Maya Makanjee

Gail Klintworth

Makhup Nyama

Yunus Suleman

Emma Mashilwane

Lawrence Mac Dougall

Noel Doyle

Corporate governance continued

Board profi le

Chairman

Board    

Experience

Auditing and 
accounting

Business 
intelligence

Corporate 
fi nance

Banking and 
Finance

FMCG

General 
management

Corporate
governance

Human 
resources

ICT

Marketing

Mergers and 
acquisitions

Regional

Risk

Sales

Stakeholder 
relations

Strategy

Sustainability

Board 
committee 
membership

Other 
directorships



















West Africa

Remuneration 













  

•
• 

Chairman of AECI and 
non-executive director of 
Afrox, MTN Group, 
Mapitso Consortium, Hans 
Merensky Holdings, Kenosi 
Investment Holdings. 
Special adviser to the 
minister of Science and 
Technology and chancellor 
of the University of the Free 
State. 

Page 62

Tiger Brands Limited Integrated Annual Report  2018











Africa










 •















Africa







•



















Non-executive director of 
International Breweries plc, 
a subsidiary of AB-Inbev, 
Sterling Bank plc and 
Novotel: Port Harcourt, 
Nigeria (member of Accor 
Hotels group).

Non-executive director of 
Dis-Chem and Mr Price 
Group and director of 
Signall Mill Products.

Non-executive director of 
Mpact Limited, Truworths 
International Limited, 
Datatec, AIG SA Group, 
trustee of Nelson Mandela 
Foundation.

Partner at SYSTEMIQ. 
Non-executive director of 
GlobeScan, advisory board 
member to MAS Holdings 
and NESTE, advisory group 
member for SIG, advisory 
council member of Wheeler 
Business and Development 
Institute, London Business 
School. 



























Africa telecoms

















Chief executive 

Chief fi nancial 

offi cer

offi cer



























Africa











  







•



 •



Director of Marsh Inc, 

Zensar SA, Makhup 

Properties, Kapela 

Holdings and its 

subsidiaries.

Independent non-executive 

Non-executive director of 

Non-executive director of 

Non-executive director of 

director of Liberty 

Murray & Roberts, Famous 

Oceana Group and 

Oceana Group and 

Holdings, Liberty Group, 

Brands. Co-founder and 

Empresas Carozzí (Chile)

National Foods Holdings 

Albaraka Bank and Gold 

CEO of MASA Risk 

Fields, chairman of Sulfam 

Advisory Services.

(Zimbabwe)

Holdings, trustee of Liberty 

Holdings Group 

Participatory Share Trust, 

Liberty Two Degrees 

Restricted Participatory 

Interest Trust and Sulfam 

Trust.

Board committee memberships key

 Audit committee
 Social, ethics and transformation committee
 Remuneration committee

 Nominations committee
 Risk and sustainability committee
 Investment committee
• 

Chairman of specifi c committee

Chief executive 
offi cer

Chief fi nancial 
offi cer

Khotso Mokhele

Michael Ajukwu

Mark Bowman

Maya Makanjee

Gail Klintworth

Makhup Nyama

Yunus Suleman

Emma Mashilwane

Lawrence Mac Dougall

Noel Doyle



























Africa telecoms

















  




•


 •










Africa





























Chairman















  



•

• 

Board    

Experience

Auditing and 

accounting

Business 

intelligence

Corporate 

fi nance

Banking and 

Finance

FMCG

General 

management

Corporate

governance

Human 

resources

ICT

Marketing

Mergers and 

acquisitions

Regional

Risk

Sales

Stakeholder 

relations

Strategy

Sustainability

Board 

committee 

membership

West Africa

Remuneration 



























Africa











 •

















Africa







•





















Chairman of AECI and 

non-executive director of 

Afrox, MTN Group, 

Non-executive director of 

Non-executive director of 

International Breweries plc, 

Dis-Chem and Mr Price 

a subsidiary of AB-Inbev, 

Group and director of 

Signall Mill Products.

Mapitso Consortium, Hans 

Sterling Bank plc and 

Merensky Holdings, Kenosi 

Novotel: Port Harcourt, 

Non-executive director of 

Mpact Limited, Truworths 

International Limited, 

Partner at SYSTEMIQ. 

Non-executive director of 

GlobeScan, advisory board 

Datatec, AIG SA Group, 

member to MAS Holdings 

trustee of Nelson Mandela 

and NESTE, advisory group 

Nigeria (member of Accor 

Hotels group).

Foundation.

member for SIG, advisory 

council member of Wheeler 

Business and Development 

Institute, London Business 

School. 

Other 

directorships

Investment Holdings. 

Special adviser to the 

minister of Science and 

Technology and chancellor 

of the University of the Free 

State. 

Director of Marsh Inc, 
Zensar SA, Makhup 
Properties, Kapela 
Holdings and its 
subsidiaries.

Independent non-executive 
director of Liberty 
Holdings, Liberty Group, 
Albaraka Bank and Gold 
Fields, chairman of Sulfam 
Holdings, trustee of Liberty 
Holdings Group 
Participatory Share Trust, 
Liberty Two Degrees 
Restricted Participatory 
Interest Trust and Sulfam 
Trust.

Non-executive director of 
Murray & Roberts, Famous 
Brands. Co-founder and 
CEO of MASA Risk 
Advisory Services.

Non-executive director of 
Oceana Group and 
Empresas Carozzí (Chile)

Non-executive director of 
Oceana Group and 
National Foods Holdings 
(Zimbabwe)

Tiger Brands Limited Integrated Annual Report  2018

Page 63

Corporate governance continued

Attendance at board and committee meetings 
In FY18, the board met six times at scheduled meetings. It met once every quarter with separate sessions to review implementation 
milestones for the approved 2022 strategy and to consider and approve the 2019 budget. In addition, special meetings were 
convened to deliberate on critical matters that needed the attention of the board.

On 4 March 2018, the National Consumer Commission (NCC) issued a directive to Tiger Brands to recall specific ready-to eat and 
ready-to-cook products. Mindful of its duty as a responsible corporate citizen, the board made a concerted effort to ensure it met 
regularly, particularly in the early stages of what manifested into a crisis for the company. The board engaged with management, 
industry and professional experts, government, regulators and other stakeholders to understand the origin of Listeria monocytogenes. 
This common bacteria was said to be the cause of the NCC’s action, with a massive impact on the food industry and the lives of 
consumers. The national Listeria crisis was devastating for Tiger Brands as a company, for our people, but most importantly for the 
affected families. Our deepest and heartfelt thoughts remain with those who lost their loved ones and who are otherwise affected by 
this crisis.

Ten special board meetings were held in the calendar year to deal with this crisis. As the board is committed to the highest standards 
of corporate governance, it executed its duties responsibly and acted independently when reviewing reports presented by 
management. No board fees were paid for these meetings.

In the year ahead, while we continue to resolve issues emanating from the crisis and deal with the complex environment of multi-
categories, the board and management also recognise the need to maintain focus on driving the health and wellness agenda and 
deliver sustainable growth that creates value for all stakeholders.

INDEPENDENT NON-EXECUTIVE DIRECTORS

Member attendance

Scheduled 
board

Special
board

Audit

Risk and
sustainability

Remuneration

remuneration Nominations

Special

Special 
nominations

Social, ethics 
and 
transformation

Ad hoc 
committee
Investment

6/6

9/10

3/3

1/1

3/3

1/1

3/3

2/2

Appointed: 
1 August 
2007

Dr Khotso  
Mokhele  
(63) 
Chairman of the board
BSc (agriculture), 
MSc (food science), 
PhD (microbiology)

6/6

10/10

3/3

Appointed:
31 March 
2015

1/1

Appointed:
18 August 
2004

1/1

1/1

6/6

9/10

3/3

1/1

3/3

1/1

2/2

Appointed:
1 June 
2012

2/2

1/1

Appointed: 
16 August 
2018

Michael  
Ajukwu  
(62) 
BSc (finance), MBA
Santie Botha1 
(54) 
BEcon (hons)
Mark  
Bowman  
(52)
BCom, MBA
Gail 
Klintworth2 
(55)
BA (industrial 
psychology), MSt 
(sustainability 
leadership)

Page 64

Tiger Brands Limited Integrated Annual Report  2018

INDEPENDENT NON-EXECUTIVE DIRECTORS

Member attendance

Scheduled 
board

Special
board

Audit

Risk and
sustainability

Remuneration

remuneration Nominations

Special

Special 
nominations

Social, ethics 
and 
transformation

Ad hoc 
committee
Investment

6/6

7/10

3/3

1/1

3/3

1/1

3/3

Appointed: 
1 August 
2010

6/6

9/10

3/3

Appointed: 
1 December 
2016

4/4

9/9

3/3

2/3

2/2

6/6

10/10

3/3

1/1

3/3

1/1

3/3

6/6

9/10

3/3

3/3

2/2

Appointed: 
1 August 
2010

Appointed: 
1 August 
2010

Appointed: 
13 July 
2015

3/3

7/8

3/3

Appointed: 
26 May 
2017

Maya  
Makanjee  
(56)
BA (fine arts), BCom,  
MBL (cum laude)

Emma  
Mashilwane (43)
BCompt, BCom  
(hons), CA(SA), MBA, 
Global Executive 
Development 
Programme
Rob  
Nisbet3 
(63)
BCom, BAcc, CA(SA)

Makhup  
Nyama  
(61)
BCom, MBA,  
diploma in  
marketing  
management
Yunus  
Suleman  
(61)
CA(SA), BCom, 
BCompt (hons), 
leadership
programmes
Swazi  
Tshabalala4 
(52)
BA (economics),  
MBA

1  Stepped down 24 November 2017.
2  Appointed 16 August 2018.
3  Stepped down 7 September 2018.
4  Stepped down 15 August 2018.

Tiger Brands Limited Integrated Annual Report  2018

Page 65

Corporate governance continued

EXECUTIVE DIRECTORS

Member attendance*

Scheduled 
board

Special
board

Audit

Risk and
sustainability

Remuneration

remuneration Nominations

Special

Special 
nominations

Social, ethics 
and 
transformation

Ad hoc 
committee
Investment

6/6

10/10

3/3

1/3

3/3

1/1

3/3

1/1

3/3

2/2

6/6

10/10

3/3

3/3

2/2

2/2

1/1

1/1

2/2

2/2

2/2

Appointed: 
10 May 
2016

Appointed:
31 March 
2015

Appointed:
16 February 
2000

Lawrence  
Mac Dougall  
(61)
Chief executive  
officer

Noel Doyle  
(52)
Chief financial  
officer
FCA, CA(SA) 

Clive Vaux1  
(67)
Corporate  
finance director
CA(SA)

1   Stepped down 20 February 2018.

*  Executive directors attend board committee meetings by invitation. However, Lawrence Mac Dougall is a member of the social, ethics and transformation committee.

Our executive committee
The executive committee comprises 12 members. The CEO and his leadership team are empowered to lead and manage the 
execution of all board-approved strategic objectives and overall direction for Tiger Brands, guided by an approved delegation  
of authority.  

The executive committee meets at least once a month or as often as required.

Our company secretary
The board has access to the services and advice of the company secretary, Advocate Kgosi Monaisa. The board appointed  
the company secretary in line with the requirements of the Companies Act and King IV. The JSE Listings Requirements stipulate that  
the board must annually consider and satisfy itself on the competence, qualifications and experience of the company secretary.  
The board concluded that Advocate Monaisa has the relevant qualifications, skills, experience and competency to effectively 
discharge his responsibilities. The board also confirmed that he is not a director of the company and is able to interact with the 
board and chairman independently.

Our subsidiaries
The necessary framework, systems, policies and processes are in place to ensure all entities adhere to essential group requirements 
and minimum governance standards. The board monitors the implementation of strategies, decisions, values and policies by its 
committees, executive management and group entities.

Page 66

Tiger Brands Limited Integrated Annual Report  2018

EXECUTIVE COMMITTEE

LAWRENCE MAC DOUGALL (61)

Chief executive offi cer

Appointed: May 2016
Non-executive director of Oceana Group 
and Empresas Carozzí (Chile).

NOEL DOYLE (52)
Chief fi nancial offi cer

Rejoined: July 2012
Non-executive director of Oceana Group 
and National Foods Holdings 
(Zimbabwe)

MARC EYRES (59)
Chief customer offi cer

Appointed: April 2015

Marc previously held senior FMCG sales and 
customer marketing roles across Africa, south 
Asia and Australia, including customer 
vice-president for Unilever South Africa and 
India.

KAMAL HARILAL (45)
Chief strategy offi cer
Appointed: April 2018
Kamal was previously with AB-InBev Africa as 
director: strategic projects since 2016. Prior 
to this role, he served as head of strategy and 
planning at SAB and Business Development 
Executive at SABMiller Africa. He has 
extensive experience in business 
development, strategy development and 
execution, mergers and acquisitions and 
corporate fi nance in South Africa and Africa.

MARY-JANE MORIFI (56)
Chief corporate affairs and 
sustainability offi cer

Appointed: December 2016

Mary Jane has over 20 years’ business 
experience in oil and gas and mining. Prior to 
her appointment, she was responsible for 
leading the global capital campaign for the 
Nelson Mandela Children’s Hospital Trust.

THIROSHNEE (ROSH) NAIDOO (45)

Chief legal offi cer

Appointed: May 2015

Rosh is an experienced admitted attorney, 
with over 16 years’ experience as corporate 
counsel, mostly in the FMCG industry, and 
particularly in African operations.

BECKY OPDYKE (39)
Chief marketing offi cer

Appointed: October 2018

Becky was previously with AB-Inbev as 
brand director: Castle Light Africa after fi lling 
senior brand leadership roles from 2013. 
Prior to that, she spent 11 years at General 
Mills based in the USA in commercial and 
marketing roles, having been responsible for 
several global and regional portfolios, 
including South Africa.

PATRICK SITHOLE (51)
Chief supply chain offi cer

Appointed: August 2012

Patrick has over 30 years of experience 
in FMCG, including as supply chain 
vice-president for Unilever South Africa.

Tiger Brands Limited Integrated Annual Report  2018

Page 67

Corporate governance continued

EXECUTIVE COMMITTEE

S’NE MAGAGULA (45)
Chief human resources offi cer
Appointed: May 2018
S’ne is a former senior vice president, group 
human capital for the Sasol group since 
2016. She held various human resources 
leadership positions in Sasol since 2008, 
locally and globally. Prior to that, she spent 
10 years at Shell in various roles in South 
Africa and Netherlands. She is a well-
rounded and highly experienced human 
resources and business leader with a proven 
track record.

YOKESH MAHARAJ (46)
Chief growth offi cer: Exports, International 
and Snacks, treats & beverages 
Appointed: July 2018
Yokesh joins Tiger Brands from Distell Limited, 
where he was managing director: Africa from 
2017. Prior to that, he spent 17 years at 
South African Breweries (SAB) serving as 
executive director: sales/distribution, 
executive director: HR as well as president 
of SAB, post the AB-Inbev acquisition.

PIETER SPIES (53)
Chief growth offi cer: Grains and Consumer 
Brands

Appointed: February 2017

Pieter was previously CEO of GWK Group. 
He has over 25 years of business experience 
in the FMCG and agricultural sectors from a 
number of local and international companies, 
including Cadbury, Coca-Cola, Diageo and 
Brandhouse.

CLIVE VAUX (67)
Executive: Corporate fi nance
34 years with the group

Clive retired as an executive director on 
20 February 2018 after serving on the board 
of Tiger Brands since February 2000. He has 
over 40 years of experience in the fi nance 
and corporate fi nance disciplines. Previous 
roles included group fi nance director of 
CG Smith Ltd and CG Smith Foods Ltd, 
Reunert Ltd and Barlow Rand Ltd (now 
Barloworld)

GRATTAN KIRK (54)
Chief growth offi cer: Consumer brands

Resigned: 31 August 2018

BRENDA KOORNNEEF (66)
Chief marketing offi cer 

Retired: 31 May 2018

Page 68

Tiger Brands Limited Integrated Annual Report  2018

Audit committee report

This report is provided by the audit committee appointed for FY18 in compliance with the Companies Act, 
No 71 of 2008, as amended.

Emma Mashilwane, Chairman 

The committee’s activities are guided by a detailed charter 
informed by the Companies Act and King IV, and approved 
by the board.

The committee has executed its duties and responsibilities for 
the group’s accounting, internal control, external auditing and 
fi nancial reporting practices for the review period in line with 
its approved charter.

Structure 
The committee comprises three independent non-executive 
directors, and its chairman is not the chairman of the board. 
Members and attendance are on pages 64 to 66.

Biographical details of members are on pages 62 and 63, 
while fees are noted in the remuneration report on pages 
98 and 99.

The review period
External audit
The committee, among other matters:
 › Nominated Ernst & Young Inc. to shareholders for appointment 
as the external auditor, with Warren Kinnear as the designated 
auditor, for the fi nancial year ended 30 September 2018. 
It ensured that the appointment complied with all applicable 
legal and regulatory requirements, and that the auditor and 
designated auditor are accredited by the JSE Limited

 › Approved the external audit engagement letter, plan and 

budgeted audit fees. Fees paid to the auditor are detailed 
in note 3 of the group annual fi nancial statements

 › Reviewed the audit results, evaluated the effectiveness of the 
auditor and its independence, and evaluated the external 
auditor’s internal quality-control procedures

 › Obtained an annual written statement from the auditor that 

its independence was not impaired

 › Considered the reports of the external auditor on the group’s 

systems of internal control, including fi nancial controls
 › Determined the nature and extent of all non-audit services 
provided by the external auditor and pre-approved all 
non-audit services 

 › Obtained assurances from the external auditor that adequate 

accounting records were being maintained

 › Considered whether any reportable irregularities were 

identifi ed and reported by the external auditor in terms of 
the Auditing Profession Act, No 26 of 2005, and determined 
there were none.

Independence of the external auditor
The audit committee is satisfi ed that Ernst & Young Inc. is 
independent of the group after considering the following factors:
 › Representations by Ernst & Young Inc. to the committee
 › The auditor does not, except as external auditor or in 
rendering permitted non-audit services, receive any 
remuneration or other benefi t from the company

 › The auditor’s independence was not impaired by any 

consultancy, advisory or other work undertaken

 › The auditor’s independence was not prejudiced by any 

previous appointment as auditor

 › Criteria specifi ed for independence by the Independent 

Regulatory Board for Auditors and international regulatory 
bodies.

Financial statements
For the fi nancial statements, the committee:
 › Confi rmed the going concern requirement as the basis 
of preparing interim and annual fi nancial statements

 › Reviewed compliance with the fi nancial conditions of loan 

covenants and determined that the capital and debt facilities 
of the group are adequate

 › Examined and reviewed the interim and annual fi nancial 

statements, as well as all fi nancial information disclosed to 
the public before submission to and approval by the board

 › Ensured the annual fi nancial statements fairly present the 

fi nancial position of the company and group at the end of the 
fi nancial year and the results of operations and cash fl ows for 
that period, and considered the basis on which the company 
and group were determined to be a going concern
 › Considered accounting treatments, signifi cant unusual 

transactions and accounting judgements

 › Considered the appropriateness of accounting policies 

adopted and any changes

 › Reviewed the external auditor’s audit report including the key 

audit matters identifi ed

 › Reviewed the representation letter on the group fi nancial 

statements signed by management

 › Considered any problems identifi ed and reviewed any 

signifi cant legal and tax matters that could have a material 
impact on the fi nancial statements 

 › Met separately with management and external audit to review 

and discuss the annual fi nancial statements 

 › Received and considered reports from the internal auditors. 

Tiger Brands Limited Integrated Annual Report  2018

Page 69

Audit committee report continued

Internal controls and internal audit
For internal controls and internal audit, including forensic audit, 
the committee:
 › Reviewed and approved the internal audit charter and annual 
audit plan, and evaluated the independence, effectiveness 
and performance of the internal audit function and compliance 
with its charter

 › Considered reports of the internal auditor on the group’s 

systems of internal control including fi nancial controls and 
business risk management

 › Received assurance that an adequate and effective system of 
internal control and risk management is being maintained
 › Received assurance that proper and adequate accounting 
records were maintained and that the group’s systems 
safeguarded its assets against unauthorised use or disposal
 › Reviewed signifi cant issues raised by internal and forensic 
audit functions and the adequacy of corrective action taken
 › Assessed the performance of the internal audit function and 

found it to be satisfactory. 

The committee confi rms it has no reason to believe there 
were any material breakdowns in the design and operating 
effectiveness of internal fi nancial controls in the period that 
have not been addressed or are not being addressed 
by management. 

In terms of risk management and information technology 
relevant to its functions, the committee:
 › Reviewed the group’s policies on risk assessment and 

management, including fraud risks and information technology 
risks as they relate to fi nancial reporting and the going-
concern assessment, and found them to be adequate and 
effective 

 › Considered and reviewed the fi ndings and recommendations 

of the risk and sustainability committee.

For sustainability issues, the committee:
 › Considered the fi ndings and recommendations of the risk 

and sustainability committee 

 › Met with senior management to consider fi ndings on 
assurance, and made appropriate enquiries from 
management. Through this process, it has received the 
necessary assurances that material disclosures are reliable 
and do not confl ict with fi nancial information.

For legal and regulatory requirements, where these may affect 
the fi nancial statements, the committee:
 › Reviewed, with management, legal matters that could have 

a material impact on the group

 › Reviewed, with the company’s internal counsel, the adequacy 

and effectiveness of the group’s procedures to ensure 
compliance with legal and regulatory responsibilities

 › Monitored concerns on accounting matters, internal audit, 

internal accounting controls, contents of the fi nancial 
statements, potential violations of the law and questionable 
accounting or auditing matters

 › Considered reports provided by management, the internal 
auditor and external auditor on compliance with legal and 
regulatory requirements.

In terms of coordinating assurance activities, the committee 
reviewed the plans and work outputs of the external and internal 
auditors and concluded these were adequate to address all 
signifi cant risks facing the business.

Page 70

Tiger Brands Limited Integrated Annual Report  2018

There is an enterprise-wide system of internal control and risk 
management in all key operations to manage and mitigate risks. 
The combined assurance approach is integrated with the risk 
management process to assess assurance activities across the 
various lines of defence. 

Chief fi nancial offi cer expertise and 
experience
The committee considered the expertise, resources and 
experience of the chief fi nancial offi cer, Noel Doyle, and 
concluded that these were appropriate. Biographical details 
appear on page 67.

Company secretary
The board is satisfi ed that Advocate Kgosi Monaisa has the 
necessary skills and experience for this position. Biographical 
details appear on the website.

All directors have unlimited access to the services of the 
company secretary, who is responsible to the board for ensuring 
proper corporate governance principles are applied.

The company secretary also ensures the proper administration 
of proceedings and matters relating to the board, the company 
and shareholders in line with applicable legislation and 
procedures. He is responsible for director training and induction, 
as well as the annual board evaluation.

The committee confi rms that the company secretary maintains an 
arm’s-length relationship with the board and directors, taking into 
account that the company secretary is not a director of the 
company nor related to any directors.

Annual fi nancial statements
Following its review of the annual fi nancial statements of Tiger 
Brands Limited for the year ended 30 September 2018, the 
committee believes that, in all material respects, these comply 
with the relevant provisions of the Companies Act and IFRS and 
fairly present the consolidated and separate fi nancial position of 
the company at that date and the results of its operations and 
cash fl ows for that year. The committee has also satisfi ed itself on 
the integrity of the remainder of this integrated annual report for 
the year ended 30 September 2018.

Having achieved its objectives, the audit committee 
recommended the annual fi nancial statements and integrated 
report for approval by the board. The board has since approved 
the annual fi nancial statements and integrated report 2018, 
which will be open for discussion at the upcoming annual 
general meeting.

On behalf of the committee

Emma Mashilwane
Chairman – Audit committee

21 November 2018

Social, ethics and transformation committee report

In the fi rst half of 2018, South Africa faced a tragic crisis, the listeriosis outbreak that claimed so many 
lives – many of them children. 

Maya Makanjee, Chairman 

We were devastated that Listeria was found in our Polokwane manufacturing facility, and our sincere condolences go to all those 
who lost loved ones to listeriosis. We would like to assure our stakeholders that we are dealing with the matter ethically, with integrity 
and care, and as swiftly as possible, to be able to provide closure to the affected families. 

The lessons learned from the crisis have led to the establishment of the Centre for Food Safety at Stellenbosch University. We 
hope that through the centre we will be able to enhance the national food safety system to ensure consumers have greater certainty 
about the quality and safety of food they consume. This is a start, and we will continue to work with our stakeholders, including 
government, academia, local and international experts and industry partners, to support and improve South Africa’s food 
safety standards.

Below is a detailed schedule of the focus areas of the social, ethics and transformation committee, the progress and the gaps that 
still need to be closed:

Focus areas Elements

Focus areas in 2018

Gaps to be addressed in 2019

Economy

 › Economic development
 › Preventing corruption 
 › Broad-based black 

economic 
empowerment (BBBEE)

 › We have plans to improve our 

BBBEE score to level 4 by FY22 
by focusing our investments on 
preferential procurement, 
enterprise development and 
supplier development
Job creation and job security 
remain critical areas to 
stakeholders, and Tiger Brands 
will need to develop strategies 
to address these challenges

 ›

 › We registered a special-purpose vehicle 
and trust to manage our enterprise and 
supplier development programme

 › The community enterprise development 

programme was established, focusing on 
community bakeries, farming cooperatives 
and community food gardens

 › All senior employees and non-executive 

directors were required to undertake ethics 
training, particularly anti-bribery and 
anti-corruption 

 › We have a functioning confi dential tip-off 
line that can be accessed by employees, 
suppliers and other stakeholders

 › Our BBBEE scorecard moved from the old 
agricultural codes where Tiger Brands was 
rated as a level 3 contributor; under the 
new codes, indications are that Tiger 
Brands will drop to level 8

 › For the scorecard, Tiger Brands was rated 

non-compliant on the enterprise and supplier 
development element – an area we must 
improve on 

 › The committee applied its mind to the issue 
of counterfeit stock and export stock being 
sold in the local market

 › Tiger Brands remains a member of Business 
Leadership SA and has signed the business 
integrity pledge

Tiger Brands Limited Integrated Annual Report  2018

Page 71

Social, ethics and transformation committee report continued

MANDATE OF THE SOCIAL AND ETHICS COMMITTEE

MONITOR THE COMPANY’S PERFORMANCE

REPORT ON THE COMPANY’S SOCIAL PERFORMANCE

 › SED – socio-economic development

 › Draw matters to the attention of the board

 › Good corporate citizenship

 › Consumer relations

 › Labour relations and employment issues

 › Health, safety and environment (HSE)

 › Report to the annual general meeting

Focus areas Elements

Focus areas in 2018

Gaps to be addressed in 2019

Workplace

 › Employment equity
 › Decent work
 › Employee safety and 

health

 › Employee relations
 › Skills development of 

employees

 › Employee health and wellness 
need to be enhanced at site 
level. Some progress has been 
made as we now have a group 
occupational health risk 
manager who will work with 
sites to develop employee health 
and wellness programmes  

 › We are deeply saddened that one of our 

employees died while on his bread-delivery 
route. We continue to work with industry 
partners to seek ways to improve the safety 
and security of our bakery drivers

 › Following the suspension of our value added 

meat products facilities, we used the 
opportunity to retrain staff on safe production 
and product quality. All employees at the 
suspended sites remained fully employed 
during this period

 › The graduate and management trainee 

programme, the Thusani Trust bursary scheme 
for children of qualifying employees and the 
community bursary programme are well 
established

 › A progress report was provided to the 

Gender Commission in November 2017 
after the review conducted in 2016. Positive 
feedback was received from the commission, 
with some recommendation for enhancement 
of our diversity and inclusion initiatives 

 › Agreement was reached with the Department 

of Labour for Tiger Brands to submit one 
employment equity report for the group 
instead of separate reports for each of our 
business units

 › The committee considered activities on 
equality and unfair discrimination, the 
industrial relations climate and union 
engagements. Wage negotiations were 
concluded successfully 

 › Tiger Brands launched the Tiger Woman’s 
Network, which was very well received by 
employees

 › The committee engaged with the risk 

committee on matters monitored by that 
committee on its behalf – including employee 
safety, health and the environment. Tiger 
Brands has been independently assessed 
against FTSE4Good criteria, and has 
satisfied the requirements to remain a 
constituent of the FTSE4Good index

Page 72

Tiger Brands Limited Integrated Annual Report  2018

Focus areas Elements

Focus areas in 2018

Gaps to be addressed in 2019

Social 
environment

 › Community 
development
 › Donations and 
sponsorships

 › Public health and safety
 › Consumer protection
 › Advertising
 › Human rights

 › Stakeholder management 
strategies and plans at all  
our operating sites need to be 
articulated and implemented  
to enable effective site-specific 
stakeholder management

 › Relationship owners will be 
trained on the Tiger Brands 
stakeholder protocols, systems 
and processes

 › A stakeholder management 
system will be implemented  
to enable central reporting 

 › In the review period, the committee focused 
significant attention on the listeriosis crisis. 
The concerns of all stakeholders were 
considered and responded to with integrity 
and transparency

 › The company is working with the class-
action lawyers to facilitate the speedy 
certification of the class action and enable 
the legal process to progress expeditiously

 › Tiger Brands is the founding member of the 
Stellenbosch Centre for Food Safety which 
will work with other academic institutions, 
industry and government to improve the food 
safety system in South Africa

 › We approved the socio-economic 

development (SED) strategy which focuses 
on nutrition and food security of 
communities. The SED programme has been 
extended to universities to cater for food 
security of students in need. Both the 
community and university programmes are 
complemented by food gardens that provide 
fresh vegetables to their beneficiaries 

 › The Tiger Brands Foundation continues  
its well-established partnership with the 
Department of Basic Education and is 
providing daily in-school breakfast to  
94 non-fee-paying schools, reaching  
67 500 children and teachers per day

 › In the review period, the consumer contact 
centre recorded a significant increase in 
consumer interactions due to the listeriosis 
crisis

 › The committee considered and approved  

the stakeholder relations policy, human rights 
policy, group code of ethics and ethical 
sourcing policy

The committee is satisfied that it has carried out its mandate. We will continue to engage with our stakeholders to receive feedback 
and input on material issues they wish to bring to our attention.

On behalf of the committee

Maya Makanjee
Chairman – Social, ethics and transformation committee

21 November 2018

Tiger Brands Limited Integrated Annual Report  2018

Page 73

Remuneration report

Mark Bowman, Chairman 

SECTION 1: BACKGROUND
Statement from the chairman of the 
remuneration committee

Dear Stakeholder 
On behalf of the remuneration committee, I am pleased to 
present the 2018 summarised remuneration report, which 
highlights:
 › Key components of our remuneration policy 
 › Alignment of these components with the Tiger Brands business 

 ›

strategy 
Implementation of the policy for the 2018 fi nancial year 
(FY18). 

The remuneration report
In line with our commitment to comply with King IV, our 
remuneration report adheres to the requirements of that code: 
the background statement (part 1), overview of the remuneration 
policy (part 2 – detailing the current policy and future policy 
from 2019) and the implementation report (part 3). 

Remuneration committee objectives for FY18
Despite the group’s fi nancial performance being severely 
impacted by challenging operating environment and the Listeria 
outbreak, in FY18, the remuneration committee sought to 
leverage the remuneration strategy to enable the attraction and 
retention of key skills to support delivery of the business strategy. 

In a tough operating environment, the company succeeded in 
attracting key employees, further strengthening the Tiger Brands 
executive leadership team by recruiting new capabilities in 
certain business units: marketing, strategy and human resources. 

Following the 2018 reorganisation of the group, the leadership 
team focused on embedding the new operating model, skilling 
employees to embrace new responsibilities in their roles and 
engaging teams to entrench new ways of working to execute 
the business strategy and deliver winning performance. 

To ensure our remuneration policy remains competitive and fulfi ls 
the objective of attracting, motivating and retaining high-
performing employees, we have reviewed our pay scales and 
other elements of the remuneration design after considering 
market benchmarks and capabilities required to deliver the 
business strategy. 

The remuneration committee again engaged with shareholders on recent voting outcomes and analysed major points that affected 
their voting:

Issue

Remuneration committee action/response

Share appreciation rights (SARs) vesting scale does not include 
suffi cient stretch

Revised scheme to be introduced from FY20 that will have more 
demanding targets.

Lack of a return metric in short- and long-term incentive (STI and 
LTI) schemes 

No clawback policy in place

Return on net assets (RONA) included in key performance 
indicators for FY18, which infl uences the STI and the inclusion of 
return on invested capital (ROIC) as a performance metric in the 
LTI scheme for FY19 

A clawback and malus clause will be included in the 
remuneration policy from FY19

Limited disclosure on STI targets

Greater disclosure on STI scorecard in FY18 report 

Non-executive directors are paid hourly fees for extra work, 
which implies they could be paid for consultancy work. This 
may affect their ability to function independently 

Effect payment of hourly fees in exceptional and extraordinary 
circumstances, subject to the approval by the Chief Executive 
Offi cer

Page 74

Tiger Brands Limited Integrated Annual Report  2018

As required by the Companies Act, non-executive directors’ fees 
for the coming year will be put to shareholders by way of a 
special resolution.

We encourage all shareholders to provide feedback on their 
position on the various voting requirements. We commit to 
engaging with shareholders as required to discuss issues of 
concern.

External advice to the committee in 2018
In reviewing our remuneration offering to ensure it is competitive, 
fair, ethical and transparent, we enlisted the services of PwC 
South Africa and Vasdex to assist us with design, market practice 
and survey data. The committee is satisfied that PwC and Vasdex 
are independent.

Mark Bowman 
Chairman – Remuneration committee

21 November 2018

Shareholder input has been considered in our continued efforts 
to modernise and align our remuneration policy with business 
strategy execution and shareholder interests. Accordingly,  
we have: 
 › Refined our approach to linking our annual execution plans 
directly with business strategy by ensuring the appropriate 
focus of our STI metrics on growth, efficiencies, people and 
sustainability 

 › Revised our market anchor point for guaranteed pay from  
the 50th to 65th percentile of the national market and 
implemented a pay-progression model to ensure we are  
able to attract and motivate talent and core capabilities 
Increased focus to address any unjustifiable pay inequities
 ›
 › Developed a clawback and malus policy to minimise risk
 › Revised LTI performance metrics to align executive and 

shareholder interests.

Refer to the overview section of the report which discusses the 
remuneration elements and outlines key enhancements to our 
remuneration strategy from 2019.

Shareholder engagement
The remuneration committee is committed to shareholder 
engagement and will take the following steps if 25% or more  
of total votes exercised by shareholders at the upcoming annual 
general meeting (AGM) are against the remuneration policy  
or implementation report:
 › Tiger Brands will issue a SENS announcement inviting 

dissenting shareholders to note their specific concerns and  
to engage with the company

 › We will consider these concerns and report on the outcome  

of this engagement, and measures taken, in our next 
integrated report.

Focus areas for 2019
As we begin our new financial year, the remuneration  
committee is committed to staying abreast of remuneration  
market trends and best practice, business requirements, our 
responsibilities to our community as well as our shareholders  
to ensure our remuneration practices are aligned with our 
business strategy. 

Key focus areas include aligning our people with business 
objectives through an integrated scorecard that has group/
business and individual components to support strategy 
execution. We will also continue to actively monitor and address 
identified pay inequities to ensure we attract and retain key 
talent. Finally, we will review share instruments in the LTI scheme 
to further align executives’ interests and commitment with 
shareholder value creation.

Voting at AGM
As required by King IV, the remuneration policy and 
implementation report detailed here will be tabled for  
separate non-binding advisory votes by shareholders at  
the upcoming AGM. 

Tiger Brands Limited Integrated Annual Report  2018

Page 75

Remuneration report continued

SECTION 2: OVERVIEW OF REMUNERATION 
POLICY 
The Tiger Brands approach to remuneration is holistic, 
encompassing the monetary elements of reward as well as 
non-fi nancial aspects such as growth, development and work 
environment.

Central tenets of our remuneration 
policy
To support our remuneration strategy, our remuneration policy 
is based on the following central tenets:
 › Aligning strategic business performance with shareholder 

interests

 › Providing a competitive reward offering to attract and retain 

talent that enables execution of our business strategy
 › Rewarding and motivating winning performance across 

all levels in the organisation

 › Build a strong foundation of fair and responsible pay.

Fair and responsible remuneration
The remuneration committee is committed to ensuring our 
remuneration policy and practices are fair, transparent and 
responsible. Key principles guiding this policy include:  

 › Motivating delivery of the company’s strategic objectives 

 ›

while aligning strategy execution with internal and external 
stakeholder interests. As such, executive remuneration is 
determined by considering performance, complexity of 
the role, peer-group comparisons and market practice.
Internal equity – we continually investigate and address 
any inequitable pay practices across the organisation. We 
have made a concerted effort to address income disparities, 
based on race, gender and performance. Any unjustifi able 
differences in pay and conditions of employment between 
employees at the same level are being addressed in line 
with the ‘equal pay for work of equal value’ philosophy. 

 › External equity – we conduct annual benchmarking exercises 
to understand economic trends and ensure all employees are 
paid a market-related salary, taking into consideration 
performance levels. 

Guaranteed 
package

Engaging
work
environment
environment

Short-term
Short-term
incentive
incentive
(STI)
(STI)

Our 
approach to 
remuneration

Employee
growth and 
development

Long-term
Long-term
incentive
incentive
(LTI)

Performance 
Performance 
management

Recognition
Recognition
(Tiger Stripes)

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Tiger Brands Limited Integrated Annual Report  2018

Guaranteed package (excluding bargaining unit employees)

Description

Guaranteed package (GP) comprises base pay, allowances, retirement and medical benefits. It is reviewed 
annually based on personal performance (key performance indicators (KPIs) based on a balanced scorecard that 
includes financial and non-financial metrics), business performance (linked to budget), behaviours aligned with the 
values and market competitiveness (national and sector benchmarks)

Benchmarks

Benchmarking for executive directors and prescribed officers is based on a peer group of companies. The peer 
group is determined using the closeness metric formula, based on: 

Turnover

Operating 
income  
before tax 

Number of 
employees

Companies included in the peer group comprise: 

Total assets

EBITDA

Market cap

Factor

Executive directors and prescribed officers

Survey type

Bespoke survey

Comparator group

Public data of South African companies listed on the 
JSE, based on the closeness metric is used to determine 
an appropriate peer group. Our peer group comprises: 

Rest of exco, senior 
management and below 

Remchannel survey

National and consumer goods 
circles

Aspen 
Pharmacare Ltd

Massmart 
Holdings Ltd

Remgro Ltd

Bid Corporation 
Ltd

Pick n Pay 
Stores Ltd

Shoprite 
Holdings Ltd

Distell Group  
Ltd

Pioneer Foods 
Ltd

The Spar Group 
Ltd

Imperial 
Holdings Ltd

RCL Foods Ltd Woolworths 
Holdings Ltd

Frequency

Every second year

Service provider

PwC

Annually

PwC

Anchor point

Benefits

Changes for 
FY19

Tiger Brands’ current pay position is at the 50th percentile (median) of the market, where a normal distribution 
around the median is to be expected based on individual employee performance, talent/potential, experience 
and, in certain instances, tenure

Benefits include retirement fund contributions, funeral cover, permanent health insurance, death-in-service cover, 
medical aid contributions and travel allowances (where applicable)

Market benchmarks indicate that our guaranteed package is not competitive in relation to our peers. In practice, 
we have had to pay significant premiums to source key talent externally. To address this challenge, we have taken 
a balanced approach and revised our anchor point for guaranteed package from the 50th percentile to the  
65th percentile to attract and motivate talent to ensure we sustainably build core capability to execute our  
business strategy. 

We are implementing a pay-progression model to ensure we reward performance competitively and actively 
manage pay around our chosen anchor point. 

Tiger Brands Limited Integrated Annual Report  2018

Page 77

Remuneration report continued

Short-term incentive

Description and 
link to strategy

The primary intention of the STI is to improve business performance by focusing participants’ attention on key 
financial, strategic, functional and personal performance objectives (KPIs based on a balanced scorecard),  
which are aligned with the long-term business strategy for sustainable value creation. 

 › All permanent employees on a guaranteed package in Paterson grades DL and above, are eligible to 

participate 

 › The STI is paid annually in cash for employees who are still employed by the organisation on the payment date 
 › By incorporating personal performance, the STI aims to: 

 » Drive achievement of our annual strategic goals 
 » Allow for differentiation in rewarding high performers

 › The on-target percentage (as a percentage of guaranteed package) is benchmarked against the South African 

market to ensure we are aligned with market practice. It is based on affordability and the STI payment is based 
on achieving the defined objectives 

 › The final STI award uses two performance multipliers:

 » A business performance multiplier focused mainly on group financial metrics, measured in a range of 0 to 

150%

 » An individual performance multiplier focused mainly on non-financial strategic objectives, measured in a 

range of 0 to 175% 

 › This facilitates the appropriate focus to sustainably achieve the business’s long-term goals, particularly since the 

personal performance multiplier can significantly impact the quantum of an employee’s STI 

STI = Guaranteed Package (GP) x on-target % x business performance multiplier x personal performance multiplier

The following ranges of STI awards apply to the various categories of employees covered by this report:

CEO and CFO and executive directors

Prescribed officers

Target % of 
Guaranteed 
Package

Maximum % of 
Guaranteed 
Package

60%

50%

157,5%

131,25%

Maximum STI amounts are based on the on-target % adjusted for the maximum potential ranges applicable to both 
the business performance multiplier (150%) and personal performance multiplier (175%).

The underlying values and weightings for each KPI are set and approved by the remuneration committee in 
advance of each year to determine parameters for the STI. 

Below threshold

Threshold

Weight

0%

50%

Target

100%

Maximum

150%

Calculation

Target and 
maximum

Business 
performance 
multiplier

CEO, CFO and 
executive directors

HEPS

EBIT

Sales volume growth

Working capital

Prescribed officers

EBIT

Sales volume growth

Working capital

35%

35%

15%

15%

70%

15%

15%

Linear interpolation between threshold, target  
and maximum

Linear interpolation between threshold, target 
and maximum

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Tiger Brands Limited Integrated Annual Report  2018

Personal 
performance 
multiplier

Personal performance measurement is based on a weighted combination of a balanced scorecard of metrics, 
typically comprising:

Top-tier financial 
results

Market 
performance

Compliance

People

Revenue
Gross margin
Productivity cost savings
Return on net assets

Market share
On-shelf availability
Innovation rate
Brand health measure

Zero level 1audit findings
Reduction in consumer complaints
Safety (LTIFR)
BBBEE implementation

Improved employee 
engagement
Employee development 
plans in place  
Diversity and inclusion

Taking into account the balanced scorecard and the individual KPIs, the personal performance multiplier is 
determined as follows:

Performance rating

Range

5
4
3
2
1

150% – 175%
120% – 130% 
90% – 110%
15% – 50%
0%

Changes for 
FY19

To incentivise execution of our strategic and tactical plans to deliver winning performance, the scheme has been 
revised from a multiplicative model to an additive model as follows: 

STI = GP x on-target % x {group performance factor (0 – 200%) + business unit performance factor (0 – 200%) + 
individual performance factor (0 – 200%)}. Predetermined weightings will be applied to each of the performance 
factors.

The maximum STI that can be earned is 200% of the applicable on-target percentage.

This drives high performance by explicitly creating line of sight in linking group, business unit and individual 
performance.

An integrated STI scorecard for the group that includes financial and non-financial (sustainability) metrics is being 
implemented to align teams on a One Tiger bottom line. Payment of an STI is subject to the overriding condition 
that the group/business unit meets or exceeds its earnings before interest and tax (EBIT) entry threshold.  

Below is the group STI scorecard that will apply to the CEO, CFO, executive directors and prescribed officers: 

Strategic 
objective

Strategic 
objective
weighting

Key 
Performance 
Indicator

Growth 

60%

Gross margin %

Sales volume growth

Efficiency

10%

People and 
sustainability 

30%

EBIT

Cost-saving initiatives

Net working  
capital days

Quality

Safety (LTIFR)

BBBEE score

Key Per-
formance 
Indicator
 weighting

Threshold

Target

Stretch

Score = 
50%

Score = 
100%

Score = 
200%

10%

10%

40%

5%

5%

10%

10%

10%

40,0%

98,6%

98,6%

98,6%

   101,2%

100%

100%

100%

100%

100%

140,0%

103,6%

103,6%

123,4%

  97,7%

Reduction in execution-related marketplace 
incidents YoY by

10%

120% 

15%

100%

Level 7  
(60 – 61)

Level 7  
(61,1 – 65)

20%

80%

Level 6

The group, business unit and individual weightings applicable to the CEO, CFO, executive directors and 
prescribed officers are detailed below: 

Employee category

Group

Business unit

Individual

CEO, CFO and executive directors

Prescribed officers

80%

60%

0%

20%

20%

20%

Page 79

Tiger Brands Limited Integrated Annual Report  2018Remuneration report continued

Long-term incentive

Description

Long-term incentive (management and above)
There are three schemes operating for long-term incentives as part of the Tiger Brands 2013 Share Plan (LTIP):
 › Share appreciation rights (SARs) 
 › Restricted shares issued as bonus-matching shares
 › Restricted shares issued as deferred bonus shares and company-matching shares.

Key elements of the LTIP include: 
 ›

 Annual awards of SARs, with a performance vesting condition of real HEPS growth, combined with a 
gatekeeper that the company’s return on capital must exceed its weighted average cost of capital. Targeted 
HEPS growth is equal to CPI plus the annual growth in GDP. Vesting is on a sliding scale

 › Annual awards of bonus-matching shares are linked directly to achieving the STI in the prior financial year. If no 

STI is earned, bonus-matching shares are not awarded

 › A performance differentiation tool (PDT) is used to modify the standard quantum of SARs and bonus matching 

shares, based on an individual’s personal performance, leadership and ability. This is a discretionary 
percentage ranging from 0% to 200% 

 › Executive management and other senior management may voluntarily defer a portion (25%, 33% or 50%)  
of their STI award into deferred bonus shares, which are then matched 1:1 by the company in the form of 
company-matching shares. Both deferred bonus shares and company-matching shares vest three years  
after grant 
If no bonus is earned or a participant elects not to voluntarily defer a portion of their STI, no deferred bonus 
shares and company-matching shares will be awarded. There will be no upward adjustment of other share 
instruments to compensate for this.  

 ›

Vesting periods 
 › Bonus matching, deferred bonus and company-matching shares: these are subject to continued tenure for three 

years after being granted 

 › SARs: these will vest in equal thirds on the third, fourth and fifth anniversaries of the date of allocation, but need 
not be exercised until the sixth anniversary, when they must be exercised or will lapse. Vesting will depend on 
the company’s performance relative to specified conditions, as set out above, measured over a three-, four- and 
five-year period respectively.

Historical LTI information 
Performance shares 
The last awards of performance shares were made in February 2016 and in May 2016. The vesting of these 
awards would be determined by the company’s comparative total shareholder return (TSR) relative to the TSR of the 
constituent members of the FINDI 30 index. The vesting of the 2016 performance shares will thus be based on 
Tiger Brands’ relative TSR position over the three-year vesting period, as follows:
 › Position 15 out of 30: the targeted number (one-third of maximum number) of performance shares awarded  

will vest

 › Position 7 or better: the maximum number (three times targeted number) of performance shares awarded  

will vest

 › Position 23 or worse: all performance shares awarded will be forfeited
 › Between position 7 and 15, or between 15 and 23: a pro-rated number of performance shares will vest.

Any performance shares that do not vest at the end of the three-year period will be forfeited.

SARs performance conditions for previous allocations
For outstanding SARs allocated before December 2016, the performance vesting conditions are based on  
a targeted rate of 3% per annum real growth in HEPS over three-, four- and five-year periods.

Percentage threshold levels for real HEPS growth and corresponding percentage of allocation to vest:
 › >0% and <0,5% 
 › ≥0,5% and <1,0% 
 › ≥1,0% and <1,5% 
 › ≥1,5% and <2,0% 
 › ≥2,0% and <2,5% 
 › ≥2,5% and <3,0% 
 › ≥3,0% 

5%
10%
16%
27%
44%
75%
100%

Page 80

Tiger Brands Limited Integrated Annual Report  2018

Share 
appreciation 
rights

Value of awards

Calculation

Share price

The following ranges of SARs, based on the face value of awards, apply to the categories of staff covered by this 
report:

Employee category

CEO

CFO

Prescribed offi cers and executive directors

% of GP

         151%1 

145%

110%

1  The policy for the SARs multiple is 151% (face value). However, when the CEO was appointed in May 2016, specifi c SARS multiples were 

included in his employment contract for allocation until the last allocation in December 2018. Thereafter, the policy will apply. 

The number of SARs at award date is determined as follows:
SARs = (GP x SARs multiple/share price) x PDT multiplier

The share price is determined based on the volume-weighted average price (VWAP) for the 10 trading days 
before the issue date.

Vesting

Vesting occurs according to the following pattern:

Performance 
metrics

Year from award date

Vesting

0

1

2

3

1/3

4

1/3

5

1/3

Performance metrics that determine vesting (in addition to continued employment) are defi ned as:

Metric

HEPS growth

Weight

100%

0% vesting

CPI and below

Maximum
100% vesting

CPI + GDP

Pro rata vesting on linear scale if HEPS growth > CPI but below CPI + GDP rate. Further vesting condition: 
Average annual return on capital over the relevant performance period must exceed the company’s weighted 
average cost of capital (WACC).

Fair value

To illustrate the target and maximum outcomes of total remuneration as set out on pages 84 and 85, the face 
value of SARs was based on a defi ned % of GP (assuming ‘on-target’ and ‘maximum’ performance will be met), 
with the fair value of SARs calculated at 30% of this face value. 

Bonus-matching 
shares

The following multiples of bonus-matching shares, based on the face value of STI award, apply to the employee 
categories covered by this report:

Value of awards

Employee category

% of STI earned (face value)

CEO

CFO

Prescribed offi cers and executive directors

50%

50%

50%

Calculation

The number of bonus-matching shares at award date is determined as follows:
Bonus-matching shares = (actual STI x 50%/share price) x PDT multiplier

Share price

The share price is determined based on the VWAP for the 10 trading days before the issue date.

Vesting

Vesting occurs according to the following pattern:

Vesting

0

1

2

3

100%

4

5

Year from award date

Performance 
metrics

Fair value

There are no further performance conditions to determine vesting, which is therefore time-based. The reason for no 
further vesting condition is that the quantum of bonus-matching shares is directly linked to the bonus. Performance is 
required ‘on the way in’ to earn the bonus. If STI targets are not met, no STI is earned, hence no bonus-matching 
shares will be allocated. 

To illustrate the target and maximum outcomes of total remuneration set out on pages 84 and 85, the face value 
of bonus-matching shares was based on a defi ned % of STI earned. The fair value of the bonus-matching shares 
was calculated at 90% of this face value.

Tiger Brands Limited Integrated Annual Report  2018

Page 81

Remuneration report continued

Deferred bonus 
shares and 
company-
matching shares

The CEO, CFO, executive directors, prescribed offi cers and members of the executive team may be granted 
deferred bonus shares and company matching shares on the following basis: Upon election by the individual, 
a percentage of the STI (25%, 33% or 50%) may be deferred and converted into deferred bonus shares, with 
additional company-matching shares being granted by the company.

Value of awards Deferred bonus shares and company-matching shares are only awarded if a bonus/STI was earned. Hence 

performance is ‘on the way in’.

Calculation

The number of deferred bonus shares and company-matching shares, at award date, is determined as:
Deferred bonus shares and company-matching shares = (actual STI deferred x 2/share price)

Share price

The share price is determined based on the VWAP for the 10 trading days before the issue date.

Vesting

Vesting for deferred and company-matching shares occurs according to the following pattern:

Performance 
metric

Fair value

Dilution

Vesting

0

1

2

3

100%

4

5

Year from award date

There are no further performance conditions to determine vesting.

To illustrate the target and maximum outcomes of total remuneration set out on pages 84 and 85, the face value 
of deferred bonus shares and company-matching shares was calculated on the assumption that the maximum of 
50% of the STI will be deferred. The fair value was calculated at 90% of this face value.

Under the rules of the Tiger Brands Phantom Cash Option Scheme (replaced by the LTIP), at any point the 
aggregate number of unexercised phantom options is limited to 10% of the total issued share capital of the 
company. At 30 September 2018, aggregate outstanding options under the scheme represented 0,02% 
(2017: 0,06%) of the company’s issued share capital. 

The maximum aggregate number of shares that may be acquired by participants under the LTIP and any other 
share plan may not exceed 5,5 million shares; and for any one participant 550 000 shares. In determining these 
limits, shares acquired through the JSE and transferred to participants are not considered. At 30 September 2018, 
the aggregate number of shares that may be acquired by participants under the various schemes was 1 898 112 
(2017: 1 742 012), which represents approximately 1% of the number of issued ordinary shares. This is in line 
with market practice.

BEE schemes

Two schemes were previously established as part of the company’s black empowerment strategy: 
 › Tiger Brands Black Managers Trust (BMT I)

 » Established in 2005 to attract and retain diverse talent
 » Rights allocated – Tiger Brands shares. Rights are settled after making the required capital contributions to 
BMT I at any time after the specifi ed lock-in period, ie from 1 January 2015. For all rights allocated after 
31 July 2010, the lock-in date varies depending on the date of allocation. Periodically, new allocations are 
made to new joiners and top-up allocations are made to existing participants promoted to higher grades as 
shares became available after forfeitures 
 › Tiger Brands Black Managers Trust II (BMT II)

 » Established in 2009
 » Scheme terminated on 31 December 2017 
 » On termination, R574,8 million (pre-tax) was paid out to participants  

 › Thusani Trust

 » Established in 2005 as part of the company’s BEE phase I empowerment initiative. The trust’s resources were 

enhanced in 2009 under the company’s BEE phase II transaction

 » As part of our social investment initiatives, the trust provides bursaries for tertiary education to dependants of 

permanently employed black employees who might not otherwise be able to afford this cost

Page 82

Tiger Brands Limited Integrated Annual Report  2018

Changes for 
FY19

To focus on our long-term strategy execution, we have revised LTI performance conditions for share appreciation 
rights by including ROIC. As such, we have implicitly aligned the interests of our shareholders and employees. 
Vesting conditions are summarised below:

Metric

Measurement

Weight

0%

25%

100%

HEPS

Compound annual 
growth

50%

Full vesting: HEPS = > CPI + rate of growth in GDP 
(measured on an annual compound basis over the 
applicable period) 
Pro rata vesting on a linear scale: HEPS growth > CPI 
but below CPI + GDP rate. 
No vesting if HEPS < = CPI

ROIC

Average published 
ROIC measured over 
3, 4 and 5 years for 
each one-third tranche

WACC: weighted average cost of capital.

Minimum shareholding policy

50%

Less than 
WACC+1%

WACC+1% WACC+2% and 

above

Description

We have a minimum shareholding policy, where executives are expected to build up their personal shareholding 
in the company to at least 150% of GP (for CEO) and 100% of GP for other exco members. Executives have six 
years to build up these holdings. Executives who were in service when the policy was adopted have six years to 
build up their shareholding from date of adoption. Executives appointed after adoption have six years to build 
their shareholding from date of appointment. They may use a portion of their STI, any vesting LTIs or their own 
resources to acquire these shares. 

Name

LC Mac Dougall
NP Doyle
P Spies
Y Maharaj
PD Sithole

Date of 
engagement

10/05/2016
01/07/2012
01/02/2017
01/07/2018
01/08/2012

Value of 
shares 

GP*

held** % of GP

Years 
remaining 
to meet 
target

Target 
% of GP

R9 083 550
R172 263
R6 549 750 R2 305 144
0
R4 853 000
0 
R4 850 000
0
R4 549 157

2%
35%
0%
0%
0%

150%
100%
100%
100%
100%

4
4
5
6
6

    *  GP as at 30 September 2018.
  **  Value calculated with reference to the closing price of a Tiger Brands share at 28 September 2018, ie R265,02.

For FY19, we have increased the minimum shareholding for the CEO from 150% to 200% to align with  
market practice.

Clawback and malus
Description

From FY19, we have implemented a clawback and malus policy to minimise risk. The central tenets of the policy 
include:

In the event that the remuneration committee, in consultation with the board and/or any committee of the board, 
believes that a trigger event has occurred, it has full discretion to reduce, in part or whole, unvested variable 
remuneration before the end of the vesting or payment period – malus. 

It is the responsibility of the remuneration committee, in consultation with the board and/or any committee of the 
board, to implement clawback for the whole or portion of vested variable remuneration in the event of a trigger 
event over a period of three years from the date on which payment was made of such vested variable 
remuneration.

Trigger events include, but are not limited to:
 › Material misstatement of financial results
 › Misconduct, incompetence, fraud, dishonesty
 › Negligence or material breach of obligations to the company
 › Deliberate harm to the company’s reputation
 › Material failure of risk management.

Tiger Brands Limited Integrated Annual Report  2018

Page 83

Remuneration report continued

Illustrating potential remuneration outcomes
The variable pay arrangements described on the previous pages have various potential outcomes. These outcomes could be from 
zero (minimum) to the expected level of performance outcomes (target) to the maximum potential variable pay outcomes (maximum).

In the illustrations presented below, it should be noted that:
 › STI represents the cash component of short-term performance
 ›

LTI represents the total of share appreciation rights awards, bonus-matching awards, deferred bonus shares and company-matching 
shares.

CEO
The potential total remuneration outcomes for the CEO are as follows:

Minimum

On-target

Maximum

GP

9 084

9 084

9 084

STI

0

5 450

14 307

LTI

0

5 723

16 146

Total

9 084

20 256

39 536

R’000

Maximum

On-target

Minimum

0

5 000

10 000

15 000

20 000

25 000

30 000

35 000

40 000

GP     STI    ■ LTI 

CFO
The potential total remuneration outcomes for the CFO are as follows:

Minimum

On-target

Maximum

GP

6 550

6 550

6 550

STI

0

3 930

10 316

LTI

0

4 126

11 642

Total

6 550

14 606

28 508

R’000

Maximum

On-target

Minimum

0

5 000

10 000

15 000

20 000

25 000

30 000

GP     STI    ■ LTI 

Prescribed officers (on average)
The potential total remuneration outcomes for prescribed officers are as follows:

Minimum

On-target

Maximum

GP

4 751

4 751

4 751

STI

0

2 375

6 235

LTI

0

2 637

7 180

Total

4 751

9 763

18 166

R’000

Maximum

On-target

Minimum

0
■ GP    ■ STI    

LTI 

5 000

10 000

15 000

20 000

Page 84

Tiger Brands Limited Integrated Annual Report  2018

Group executive committee (on average)
The potential total remuneration outcomes for other members of the group executive committee are as follows:

Minimum

On-target

Maximum

GP

3 790

3 790

3 790

STI

0

1 807

9 138

LTI

0

2 044

9 455

Total

3 790

7 641

22 384

R’000

Maximum

On-target

Minimum

0
■ GP    ■ STI    

LTI 

5 000

10 000

15 000

20 000

25 000

Executive service contracts
Senior executives are employed full-time under standard agreements, with a notice period of three months. 

We strive to bind all senior executives by a restraint-of-trade agreement. To the extent that executives have access to proprietary 
business insights and intellectual property, Tiger Brands will enforce the agreement should they join a competitor. The restraint 
comprises a three-month notice period or three months’ special leave (paid as a three-month lump sum (based on guaranteed 
package) on termination). 

Payments on termination of employment

Remuneration policy 
component

Voluntary termination  
(ie resignation)

Involuntary termination 
(retrenchment, retirement, death)

Guaranteed package

Paid up to last date of service 

Medical aid

Benefit continues to last date of service

Retirement and risk plans

Employer contributions paid until last date of 
service. Employee is entitled to the value of 
the investment

Other benefits

Not applicable 

Short-term incentive

No pro rata bonus paid 

Long-term incentives

All unvested awards (other than certain 
deferred bonus shares) will be forfeited 

Paid up to last date of service including 
notice period, where applicable

Benefit continues up to last date of service. 
Employees who qualify for post-retirement 
medical aid funding will continue to receive 
the employer contribution with effect from 
their normal retirement date. 

Severance package – 1 or 2 weeks for every 
completed year of service in terms of the 
relevant rules 

Pro rata STI payment (based on extent of 
achieving specified financial and strategic 
targets for the period and a personal 
performance agreement being in place  
at the date of exit)

Depending on the nature of the unit (ie SARs, 
bonus-matching shares, deferred bonus 
shares or company-matching shares) and 
reasons for termination, a participant may 
retain all units or a pro rata portion. 
Accelerated vesting and settlement of 
retained units may apply in certain 
circumstances.  

Tiger Brands Limited Integrated Annual Report  2018

Page 85

 
Remuneration report continued

External board appointments
Tiger Brands encourages members of the executive committee to consider accepting appropriate opportunities to serve as non-
executive directors on the main board or committees of external companies. We believe this encourages our executives to broaden 
their skills base and experience. 

Under a formal policy, an executive is limited to one substantive outside directorship. The chairman of the Tiger Brands board, 
chairman of the nominations committee, and chairman of the remuneration committee are required to authorise these appointments 
based on a recommendation from the CEO. Other than in respect of their appointment to the boards of associate companies, 
directors’ fees under this policy may be retained by the individual. Other than associate companies, Tiger Brands currently has no 
executive members serving as non-executive directors on the main boards or committees of external companies. 

Details of exco members serving on the boards of associate companies appear on page 67.

Non-executive directors
Fees and approval process
Non-executive directors are paid an annual retainer that refl ects their overall contribution and input to the company, and not just for 
attendance at board and committee meetings.

Fees are reviewed annually and increases are implemented in March after approval at the AGM. A bespoke survey is conducted 
every two years to benchmark these fees against South African companies listed on the JSE, based on market capitalisation, revenue, 
total assets and number of employees. These are similar metrics to that of the benchmark group for executive directors and prescribed 
offi cers but further expanded to include the diversity of skill and calibre required on the board or relevant committee. 

Companies included in the peer group are detailed below: 

RCL Foods Limited 

The Spar Group Ltd

MTN Group Ltd

Blue Label Telecoms Ltd

Clicks Group Ltd

Vodacom Group Ltd

Pioneer Food Group Ltd 

Sappi Group

Standard Bank Group Ltd

Telkom SA SOC Ltd 

Woolworths Holding Ltd

Datatec Ltd

Distell Group Ltd

Aspen Pharmacare Holdings Ltd

JD Group Ltd

Targeted remuneration for FY18 is the 50th percentile of the peer group. In line with the revision of our internal anchor point, from 
FY19 the targeted remuneration will be moved to the 65th percentile of the peer group. 

Non-resident non-executive directors are paid a premium in comparison to resident directors. The table below shows the range of the 
premium paid to non-resident non-executive directors across large JSE-listed organisations in various industries:

Target position

Premium for non-resident non-executive directors

Minimum

Maximum

Average

Median

85%

307%

185%

174%

The median for non-resident non-executive directors’ fees is at a premium of 174% above resident fees. Tiger Brands currently pays a 
premium of 130% for non-resident non-executive directors, which is below the market median. 

The chairman does not receive any additional remuneration for participating in committees of the board. Non-executive directors who 
perform services outside the scope of their ordinary duties will not receive additional remuneration. Shareholder approval will be 
sought for increasing non-executive directors’ fees, including fees paid for attending special board meetings. Details of proposed 
increases for 2019 appear in the notice of AGM of shareholders to be held on 19 February 2019. 

Details of non-executive directors’ fees paid in the review period appear on page 100.

Page 86

Tiger Brands Limited Integrated Annual Report  2018

SECTION 3: IMPLEMENTATION REPORT 
Voting outcomes
Results of voting at the 2018 and 2017 AGM are indicated below:

% vote in favour

Remuneration policy

Remuneration implementation

Non-executive directors’ fees

February 2018

February 2017

73,41%

82,59%

99,80%

53,80%

n/a

99,95%

Summary of shareholder feedback and responses
The following common themes were noted by shareholders:

Shareholder feedback

Tiger Brands response and actions

A sign-on bonus was paid; however, reasons 
for the payment were not suffi ciently 
explained. There is a preference for sign-on 
bonuses to include restricted shares.

Matching plans are not believed to be best 
practice, as these provide a mechanism for 
additional shares to be awarded without any 
performance conditions attached.  

The SARs vesting scale does not build in 
suffi cient stretch. At entry level, HEPS growth 
should be in line with CPI+GDP, with pro rata 
vesting on a linear scale above this level. 
HEPS growth above CPI but below CPI+GDP 
should result in no payment.  

Restricted share awards in the form of bonus 
matching shares, bonus deferral shares and 
company-matching shares are not subject to 
performance conditions. 

Should any sign-on bonuses be awarded in future, greater detail on reasons for 
the award will be provided to improve disclosure. In addition, for executive 
appointments in FY18, all sign-on LTI awards were made in the form of SARs, 
which have vesting conditions attached. Y Maharaj was paid a sign-on bonus 
of R1 000 000. In addition, he will receive a share allocation of 20 000 Tiger 
Brands shares and 17 000 Adcock Ingram shares in terms of the Tiger Brands 
Black Managers Trust Scheme. The sign-on bonus and share award are in lieu of 
STI and LTI forfeited at his former employer. Other strategic appointments to the 
executive committee and sign-on payments were made, as disclosed in the annual 
fi nancial statements on page 66.  

The quantum of company matching shares (ie 100% matching) is directly linked to 
the STI. Performance is required ‘on the way in’ to earn the STI. Furthermore, 
company matching shares are only awarded on deferred bonus shares (which 
requires a voluntary deferral of the STI). Company matching shares are considered 
best practice on voluntary deferrals, and promote good behaviour (by 
encouraging the deferral of a portion of the STI, which supports a long-term view 
of performance and demonstrates commitment to the company).

Performance conditions for SARs are usually viewed as an underpin, with the 
embedded condition of share price growth being the primary objective. Market 
benchmarks for SARs targets are usually more moderate than those for full-value 
share awards. 

The performance criteria are determined ‘on the way in’, through individual 
performance ratings and STI fi nancial targets. If no STI is earned, no restricted 
shares are awarded.

Tiger Brands Limited Integrated Annual Report  2018

Page 87

Remuneration report continued

Shareholder feedback

Tiger Brands response and actions

Performance measures should include both 
financial and non-financial (sustainability) KPIs. 

The LTI scheme has a minimum hurdle rate 
which equates to the company’s cost of 
capital. Hurdles to measure operational  
returns in excess of cost of capital plus an 
appropriate margin are recommended. 

The STI is a multiplier scheme, aligned with global best practice, using a business 
modifier that primarily focuses on financial metrics to ensure alignment with 
shareholder outcomes, as well as a personal performance modifier, which 
differentiates based on achieving agreed strategic initiatives (including 
sustainability targets), as well as an individual’s KPIs. This ensures personal 
accountability for the financial and strategic aspects of the business. From FY19,  
a group-wide STI scorecard, which includes financial and non-financial metrics 
(sustainability), has been introduced. 

The LTI scheme also has a performance differentiator (PDT tool) which ensures 
personal accountability for non-financial KPIs.  

Introducing an additional performance metric into the SARs element of the LTI 
scheme for FY19. There will be two metrics, each with an equal weighting: 50% 
HEPS growth (as per the current scheme) and 50% ROIC (new metric). 

Individual maximum limits for STI and LTI 
schemes are not explicit. 

Individual maximum limits are set in terms of the STI and LTI schemes. This has 
been clarified in the FY18 remuneration report. 

No clawback policy in place.

A clawback and malus clause has been included in the remuneration policy from 
FY19.

Limited disclosure on STI targets. 

STI target disclosure has been enhanced in the FY18 remuneration report.  

The personal performance multiplier in the STI 
is an output of an individual’s KPIs, which 
focus on long-term business goals. It is 
recommended that these KPIs be disclosed. 

Lack of a return on capital metric in the STI 
scheme.

An EBIT weighting of 35% is excessive. It may 
provide sufficient incentive to leadership to 
pursue mergers and acquisitions which come 
at the expense of HEPS and DPS. To align 
better with shareholder interests, a per-share 
metric is recommended. 

There is no distinction in non-executive director 
fees between a base fee and an attendance 
fee per meeting as per King III.  

Non-executive directors are paid hourly fees 
for extra work, which implies they could be 
paid for consultancy work. This may 
negatively impact their ability to function 
independently.

Non-resident non-executive directors are paid 
a premium of 130% relative to resident 
directors. The rationale for the high premium 
should be disclosed.

STI scorecards for the group and operational/functional units to be introduced for 
FY19. The scorecards contain both financial and strategic objectives.  

RONA has been included in KPIs for FY18. 

This concern is already fully addressed in the rules of the STI scheme. In the event 
of an unbudgeted acquisition or disposal, the remuneration committee will adjust 
reported results for the impact of such acquisition or disposal to ensure actual 
business performance is directly comparable with agreed financial targets. 

As part of the non-executive director survey, benchmarking is conducted on a 
holistic fee per committee, which includes a base fee, preparation and attendance 
fee. It is most common to just pay a retainer. King IV has replaced King III and no 
longer requires this separation. In addition, most companies pay a retainer rather 
than a per-meeting fee, and there is some sentiment in the market that a retainer is 
more appropriate as it reflects the director’s inputs throughout the year, not just in 
meetings. 

Payment of hourly fees will be discontinued from FY19. Under exceptional 
circumstances, if it is deemed appropriate to pay hourly fees, the specific 
resolution to approve remuneration to non-executive directors for attending 
unscheduled meetings and performing extraordinary additional work will be  
split to allow shareholders to exercise their right in voting against the payment of 
hourly fees.  

Considering the need to have a team of non-executive directors who are both 
commercially and technically strong, as well as to ensure that there is diversity  
and independence in strategic decision making, we have appointed non-resident 
non-executive directors. Market benchmarking indicates that the 130% premium  
is on the lower side for non-resident directors. Non-resident non-executive director 
fees are usually between two and three times fees paid to SA non-executive 
directors. This has been contextualised in the FY18 remuneration report in the 
outcome of the market survey. 

Page 88

Tiger Brands Limited Integrated Annual Report  2018

For the review period, in addition to fi nancial targets, the following KPIs as per the balanced scorecard applied to the CEO, CFO 
and Prescribed offi cers. The level of achievement is refl ected alongside each KPI:

Top Tier Financial Results

Market Performance

Compliance

Revenue

Market share (value)

Zero high risk audit fi ndings

KPIs scorecard

Gross margin

On shelf availability 

Productivity/cost savings

Innovation rate

Return on net assets

Power in mind 
(brand health)

 Met    

 Partially met    

 Not met

Reduction in consumer 
complaints
Safety (lost time injury 
frequency rate)

BBBEE implementation

People
Improved employee 
engagement
Employee development plans 
in place

Diversity and inclusion

The implementation report details the outcomes of implementing the approved policy in the current fi nancial year, as detailed on 
page 87 of this report.

2018 guaranteed package
The following increases to guaranteed packages were implemented in the reporting period for executive directors and prescribed 
offi cers. New amounts were effective from 1 December 2017:

1 Dec 2017 to 
30 Nov 2018
R

1 Dec 2016 to 
30 Nov 2017
R

% increase

Executive directors
LC Mac Dougall
NP Doyle
CFH Vaux*
Prescribed offi cers
AG Kirk**
PW Spies
Y Maharaj***
PD Sithole****
      *  Stepped down from the board on 20 February 2018. 
    **  Resigned on 31 August 2018. 
  ***  Joined on 1 July 2018. 
****  Categorised as prescribed offi cer 1 October 2017 in line with the new operating model. 

9 083 550
6 549 750
5 236 335

4 842 563
4 853 000
4 850 000
4 549 157

8 610 000
6 150 000
4 963 351

4 590 107
4 600 000
 n/a 
3 973 063

6
7
5

6
6

14,5

The average increase of 6% (2017: 4,1%) for executive directors and prescribed offi cers compares to an average of 6% 
(2017: 4%) for the rest of the company.

2018 short-term incentive
As indicated in the policy section, the STI for executive directors and prescribed offi cers is based on the combination of a business 
multiplier and personal performance multiplier.

Executive directors
The business multiplier for executive directors is weighted according to the table below. Results for FY18 were as follows:

KPI
HEPS
EBIT
Volume growth
Net working capital
Total 

Weighting
35%
35%
15%
15%
100%

Threshold
Business multiplier
 = 50%
94%
91,80%
75%
101%

Target
On-target
Business multiplier
 = 100%
100%
100%
100%
100%

Stretch
Business multiplier
 = 150%
104%
104%
140%
97%

Achievement

Actual 
result
<94%
<91,80%
<75%
>101%

Weighted 
result
0%
0%
0%
0%
0%

Notes:
1.   The targeted percentages for “threshold”, “on-target” and “stretch” as set out above per KPI represent the targeted percentage achievement of the underlying budgeted 

amounts.

2.  Linear vesting will apply if the actual result falls between “threshold” and “on-target” or between “target” and “stretch”.

Tiger Brands Limited Integrated Annual Report  2018

Page 89

 
 
 
 
 
 
 
Remuneration report continued

Targets for the STI for 2017 and 2018 were not met, hence no STI was paid. 

The FY18 personal performance multiplier is the aggregated result of assessing the KPIs for the relevant executive, as follows: 

Executive directors
KPIs

Weighting

Not
 met

Partially 
met

Met

Exceeded

Not 
met

Partially 
met

Met

Exceeded

Not 
met

Partially 
met

Met

Exceeded

LC Mac Dougall

NP Doyle

CFH Vaux*

Top-tier financial results

Revenue

Gross margin

Productivity/ 
cost savings

Return on net assets

Market performance

Market share

On-shelf availability

Innovation rate

Power in mind (brand 
health)
Compliance

Zero level 1 audit 
findings

Reduction in consumer 
complaints

Safety (LTIFR)

BBBEE implementation

People

Improved employee 
engagement

Employee development 
plans in place

Diversity and inclusion

Individual KPIs

* CFH Vaux stepped down as an executive director in February 2018

No STI was awarded to executive directors as illustrated below:

GP*
R

On-target
%

Business
 multiplier
%

Personal
 performance
 multiplier
%

LC Mac Dougall

NP Doyle

CFH Vaux***

9 083 550

6 549 750

5 236 335

x

x

x

60 x

60 x

60 x

0

0

0

x

x

x

100 =

100 =

110 =

    *  GP at 30 September 2018. 
  **  Includes value of bonus deferral.
***  Stepped down as an executive director in February 2018.

STI award

STI award

 2018**

 2017**

R

 0

0

0

R

0

0

0

Page 90

Tiger Brands Limited Integrated Annual Report  2018

 
 
 
 
 
Prescribed officers
The business multiplier for prescribed officers is weighted according to the table below. The results for FY18 were as follows:

Threshold

Target

Target

Stretch

Achievement

Weighting

Business multiplier
 = 50%

Business multiplier
 = 100%

Business multiplier
 = 150%

Actual 
result

Weighted 
result

70%

15%

15%

100%

91,80%

75%

101%

100%

100%

100%

104%

140%

97%

<91,80%

<75%

>101%

0%

0%

0%

0%

KPI

EBIT

Volume growth

Net working capital

Total 

Notes:

1.   The targeted percentages for “threshold”, “on-target” and “stretch” as set out above per KPI represent the targeted percentage 

achievement of the underlying budgeted amounts.

2.  Linear vesting will apply if the actual result falls between “threshold” and “on-target” or between “target” and “stretch”.

The overall business multiplier result for prescribed officers is 0% in comparison to 101,1% in 2017.

The FY18 personal performance multiplier is the aggregated result of assessing the KPIs for the relevant executive, as follows:

Prescribed officers
KPIs

Top-tier financial results

Revenue

Gross margin

Productivity/ 
cost savings

Return on net assets

Market performance

Market share

On-shelf availability

Innovation rate

Power in mind (band health)

Compliance

Zero level 1 audit findings

Reduction in consumer complaints

Safety (LTIFR)

BBBEE implementation

People

Improved employee engagement

Employee development plans in place

Diversity and inclusion

Individual KPIs

PW Spies

PD Sithole

Not
 met

Partially 
met

Met

Exceeded

Not 
met

Partially 
met

Met

Exceeded

Tiger Brands Limited Integrated Annual Report  2018

Page 91

 
 
 
Remuneration report continued

No STI was awarded to prescribed officers as illustrated below:

GP*
R

On-target
%

Business
 multiplier
%

Personal
 performance
 multiplier
%

–
4 853 000
4 850 000
4 549 157

AG Kirk***
PW Spies
Y Maharaj****
PD Sithole***** 
        *  GP as at 30 September 2018. 
      **  I ncludes value of bonus deferral.
    ***  Resigned on 31 August 2018. 
  ****  Appointed 1 July 2018.
*****  Categorised as prescribed officer 1 October 2017 in line with the new operating model.

50 x
50 x
50 x
50 x

0
0
0
0

x
x
x
x

x
x
x
x

0 =
110 =
0 =
120 =

STI award

 2018**

R

–
–
–
–

STI award

 2017**

R

2 320 310
1 782 738
–
2 610 911

2018 long-term incentive 
Long-term incentive awards made during the year to executive directors and prescribed officers are set out below:

PDT 
multiplier***

Award 
%

GP

SARs

Face 
value

100%
200%
0%

9 083 550
6 549 750
5 236 335

41
3 725 906
145 18 994 244
–

–

Number

8 990
45 830
–

Bonus-matching shares

Deferred bonus shares and
 company-matching shares

Award
%

STI**

Face 
value Number

Match 
%

Face
value Number

–
–
–

50
50
–

–
–
–

–
–
–

100
100
100

– 
 –
 –

–
–
–

Expected value (based on fair value)

SARS

1 117 772
5 698 273
–

Bonus- 
matching 
shares

–
–
–

Deferred bonus shares and
 company-matching shares

–
–
–

Name

LC Mac Dougall*
NP Doyle*
CFH Vaux*

Name

LC Mac Dougall*
NP Doyle*
CFH Vaux*

      *  Allocated on 11 December 2017 at a VWAP of R414,45.
      **  STI in respect of the year ended 30 September 2017.
    ***   A performance differentiation tool (PDT) is used to modify the standard quantum of SARs and bonus-matching shares, based on an individual’s personal 

performance, leadership and ability. This is a discretionary percentage ranging from 0% to 200%. 

Page 92

Tiger Brands Limited Integrated Annual Report  2018

Due to the executive directors STI targets not being met in FY17 performance, no bonus-matching and subsequently deferred bonus 
shares and company-matching shares were awarded to executive directors. Only share appreciation rights were awarded. Bonus 
matching shares, deferred bonus shares and company matching shares were awarded to Prescribed officers in addition to Share 
Appreciation Rights as the Prescribed officers STI targets were met. 

PDT 
multiplier***

Award 
%

GP

SARs

Face 
value

137,5%
137,5%
200,0%

4 853 000
4 842 563
4 549 157

7 339 910
110
110
7 327 476
110 10 008 968

Number

17 710
17 680
24 150

Bonus-matching shares

Deferred bonus shares and
 company-matching shares

Award
%

STI**

Face 
value Number

Match 
%

Face
value Number

1 782 738
2 320 310
2 610 911

50 1 226 772
50 1 595 633
50 2 611 035

2 960
3 850
6 300

100  1 786 280 
100  2 320 920 

–

–

4 310
5 600
–

Expected value (based on fair value)

Bonus- 
matching 
shares

SARS

Deferred bonus shares and
 company-matching shares

Name

P Spies*
AG Kirk*
PD Sithole*

Name

P Spies*
AG Kirk*
PD Sithole*
     *  Allocated on 11 December 2017 at a VWAP of R414,45.
     **  STI in respect of the year ended 30 September 2017.
   ***   A performance differentiation tool (PDT) is used to modify the standard quantum of SARs and bonus-matching shares, based on an individual’s personal performance, 

1 104 095
1 436 069
2 349 932

2 201 973
2 198 243
3 002 690

1 607 652
2 088 828
–

leadership and ability. This is a discretionary percentage ranging from 0% to 200%. 

LTI awards vesting or with a performance period ending in 2018 
The outcome for awards due to vest in FY18, and whose performance conditions ended by 30 September 2018, are shown below. 
This applies to all eligible participants.

LTI allocation

Company-matching shares granted in 2015**

Deferred bonus shares granted in 2015**

Bonus-matching shares granted in 2015**

Performance shares granted in 2015**#

Phantom cash share options granted in 2013 – third tranche**@

Share appreciation rights granted in 2013 – third tranche**

Share appreciation rights granted in 2014 – second tranche**

Share appreciation rights granted in 2015 – first tranche**

LTI measures

Total 
shareholder 
return

Real HEPS 
growth

Performance 
condition result 
(% vesting)

n/a

n/a

n/a

n/a

n/a

n/a

n/a

n/a 100% (time-based 
vesting)
n/a 100% (time-based
 vesting)
n/a 100% (time-based 
vesting)

n/a

175%

0%*

0%

100%

27%

  *  Only 50% of allocation subject to performance conditions.
 **  I n general, LTI allocations vested in 2018. However, the vesting date is extended for certain employees as a result of them being included in 

an employer-enforced voluntary closed period.

  #  Performance shares are no longer awarded. The last allocation was in May 2016. 
  @  Phantom cash share options are no longer awarded. The last allocation was in February 2013. 

 Met   

 Partially met   

 Not met

Payments for termination of office
No additional payments were made for executives terminating office.  

Compliance with remuneration policy
There were no deviations from the remuneration policy in the financial year. 

Tiger Brands Limited Integrated Annual Report  2018

Page 93

 
Remuneration report continued

Single total figure of remuneration
The following tables disclose total remuneration received and receivable by executive directors and prescribed officers for the period 
1 October 2017 to 30 September 2018:

Executive directors

Remuneration 
element

Basic salary
Retirement funding
Other benefits
Guaranteed 
package
Short-term incentive
Cash remuneration
SARs
Bonus-matching 
shares
Deferred bonus 
shares and 
company-matching 
shares
Total remuneration

LC Mac Dougall
FY17
R

FY18
R

NP Doyle

CFH Vaux*

%

FY18
R

FY17
R

%

FY18
R

FY17
R

%

8 511 653 8 058 719
429 695
149 432

339 880
153 092

5 497 977 5 211 772
923 969
72 000

913 148
72 000

1 967 786 4 531 406
406 707
51 504

145 875
22 648

–

9 004 625 8 637 846
–
9 004 625  8 637 846 
–

– 

–

6 483 125 6 207 742
–
6 483 125  6 207 742 
–

– 

–

2 136 309 4 989 618
–
2 136 309  4 989 618 
–

725 158 

– 

–

– 

–

– 

–

– 

– 
9 004 625 8 637 846

4,2

– 

– 
6 483 125 6 207 742

4,4

– 

– 
2 861 467 4 989 618

*  Stepped down as an executive director in February 2018.

Prescribed officers

Remuneration element

Basic salary

Retirement funding

Other benefits

Guaranteed package

Short-term incentive

Cash remuneration

SARs

Bonus-matching shares

Deferred bonus shares and company-matching shares

Total remuneration

**  Resigned on 31 August 2018.

AG Kirk**

PW Spies

FY18

(R)

FY17

(R)

%

FY18

(R)

FY17

(R)

%

3 860 556 3 955 010

4 029 942 2 343 743

316 384

390 999

344 639

250 723

220 000

240 000

408 446 2 002 282

4 396 940 4 586 009

4 783 027 4 596 748

– 2 320 310

– 1 782 738

4 396 940 6 906 319

4 783 027 6 379 486

–

–

–

–

–

–

–

–

–

–

–

–

4 396 940 6 906 319 (36,3)

4 783 027 6 379 486 (25,0)

Page 94

Tiger Brands Limited Integrated Annual Report  2018

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Remuneration element

Basic salary

Retirement funding

Other benefits

Guaranteed package

Short-term incentive

Cash remuneration

SARs

Bonus-matching shares

Deferred bonus shares and company-matching shares

Y Maharaj***

PD Sithole

FY18

R

1 021 587

84 797

1 106 116

2 212 500

–

2 212 500 

– 

– 

– 

FY17

R

%

FY18

R

FY17

R

%

3 988 160 3 435 295

344 981

363 047

141 624

120 000

4 474 765 3 918 342

– 2 610 911

4 474 765 6 529 253

–

–

–

–

–

–

Total remuneration

2 212 500

4 474 765 6 529 253 (31,5)

***    Paid a combination of a sign on bonus (R1 000 000) and share allocation (20 000 Tiger Brands shares and 17 000 Adcock Ingram shares in 

respect of the Tiger Brands Black Managers Trust), still to be allocated, in lieu of STI and LTI forfeited at his former employer. 

Number and value of LTI share awards
Disclosure of the quantum and value of awards for the CEO and CFO outstanding at the beginning of the reporting period, as well 
as new awards made in the period, are provided in the tables on pages 96 and 97, with the cash value of awards settled during 
the reporting period indicated in the value-based tables.

Tiger Brands Limited Integrated Annual Report  2018

Page 95

Remuneration report continued

Schedule of LTI awards
Unvested awards and cash flow from settling LTI awards for the CEO and CFO are tabulated below:

Name and awards

Award date

LC Mac Dougall
2016 deferred bonus shares
2016 company-matching shares
2016 bonus-matching shares
2016 performance shares
2016 SARs

07/12/2016
07/12/2016
07/12/2016
24/05/2016
24/05/2016

2016 SARs

07/12/2016

2017 SARs

11/12/2017

Total
NP Doyle
2015 company-matching shares
2015 deferred bonus shares
2016 company-matching shares
2016 deferred bonus shares
2015 bonus-matching shares
2016 bonus-matching shares
2016 bonus-matching shares
2015 performance shares
2016 performance shares
2012 Phantom Cash Share  
Options

2013 Phantom Cash Share  
Options

03/12/2015
03/12/2015
07/12/2016
07/12/2016
04/02/2015
09/02/2016
07/12/2016
04/02/2015
09/02/2016
02/07/2012

13/02/2013

2014 SARs

28/02/2014

2015 SARs

04/02/2015

2016 SARs

09/02/2016

2016 SARs

07/12/2016

2017 SARs

11/12/2017

Total

Grant
share price 
at award
ZAR

Vesting 
date

Opening 
number

Granted 
during
 the year

Forfeited 
during year

Performance 

condition

 achieved

Settled 

during 

the year

Face value 

Cash 

Closing 

number

at award

received 

acquired

ZAR

ZAR

ZAR

Value of 

shares 

Share 

price

 effect 

value of

 award

ZAR

Effective 

Forfeited/

awarded 

performance 

during the

target

 year

Closing

fair value 

vesting 

ZAR

07/12/2019
07/12/2019
07/12/2019
24/05/2019
24/05/2019
24/05/2020
24/05/2021
07/12/2019
07/12/2020
07/12/2021
11/12/2020
11/12/2021
11/12/2022

03/12/2018
03/12/2018
07/12/2019
07/12/2019
04/02/2018*
09/02/2019
07/12/2019
04/02/2018*
09/02/2019
02/07/2015**
02/07/2016**
02/07/2017**

13/02/2016
13/02/2017
13/02/2018*

28/02/2017
28/02/2018*
28/02/2019

04/02/2018*
04/02/2019
04/02/2020

09/02/2019
09/02/2020
09/02/2021

07/12/2019
07/12/2020
07/12/2021

11/12/2020
11/12/2021
11/12/2022

–
–
–
–
 341,68
341,68
341,68

 395,97
395,97
395,97

 414,45
414,45
414,45

–
–
–
–
–
–
–
–
–
 252,01
252,01
252,01

 299,83
299,83
299,83

 254,45
254,45
254,45

 385,33
385,33
385,33

 291,71
291,71
291,71

 395,97
395,97
395,97

 414,45
414,45
414,45

650
650
650
8 160
12 000
12 000
12 000
10 946
10 947
10 947
–
–
–
78 950

2 688
2 688
1 060
1 060
2 320
1 330
1 590
2 490
5 720
5 000
5 000
5 000

5 000
5 000
10 000

6 067
6 067
6 066

3 846
3 847
3 847

7 623
7 623
7 624

11 260
11 260
11 260

–
–
–

142 336

–
–
–
–
–
–
–
–
–
–
2 996
2 997
2 997
8 990

–
–
–
–
–
–
–
–
–
–
–
–

–
–
–

–
–
–

–
–
–

–
–
–

–
–
–

15 276
15 277
15 277

45 830

–
–
–
–
–
–
–

–
–
–

–
–
–

–

–
–
–
–
–
–
–
–
–
–
–
–

–
–
5 000

–
–
–

2 808
–
–

–
–
–

–
–
–

–
–
–

7 808

1 868

182 226

63 257 077

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

1 868

87 940

32 590 292

650

650

650

8 160

12 000

12 000

12 000

10 946

10 947

10 947

2 996

2 997

2 997

2 688

2 688

1 060

1 060

2 320

1 330

1 590

4 358

5 720

5 000

5 000

5 000

5 000

5 000

5 000

6 067

6 067

6 066

1 038

3 847

3 847

7 623

7 623

7 624

11 260

11 260

11 260

15 276

15 277

15 277

257 381

257 381

257 381

2 788 109

4 100 160

4 100 160

4 100 160

4 334 288

4 334 684

4 334 684

1 241 692

1 242 107

1 242 107

921 715

921 715

419 728

419 728

893 966

387 974

629 592

1 679 268

1 668 581

1 260 050

1 260 050

1 260 050

1 499 150

1 499 150

1 499 150

1 543 748

1 543 748

1 543 494

399 973

1 482 365

1 482 365

2 223 705

2 223 705

2 223 997

4 458 622

4 458 622

4 458 622

6 331 138

6 331 553

6 331 553

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

167 089

167 089

167 089

172 583

258 848

372 600

447 000

226 363

281 995

339 576

81 851

96 533

105 165

2 883 781

710 653

710 653

272 484

272 484

614 846

350 721

408 725

1 154 957

122 522

65 050

65 050

65 050

–

–

–

180 069

180 069

233 602

11 781

44 587

45 010

226 327

298 136

374 415

232 857

290 058

349 285

417 340

492 072

536 070

8 724 873

   *  Vesting date extended as a consequence of the voluntary closed period.
**  Lapsing of shares extended as a consequence of closed period. Shares should have been exercised by 02/07/2018.

Page 96

Tiger Brands Limited Integrated Annual Report  2018

Schedule of LTI awards

Unvested awards and cash flow from settling LTI awards for the CEO and CFO are tabulated below:

Name and awards

LC Mac Dougall

2016 deferred bonus shares

07/12/2016

07/12/2019

2016 company-matching shares

07/12/2016

07/12/2019

2016 bonus-matching shares

2016 performance shares

07/12/2016

07/12/2019

24/05/2016

24/05/2019

2016 SARs

24/05/2016

2016 SARs

07/12/2016

2017 SARs

11/12/2017

24/05/2019

24/05/2020

24/05/2021

07/12/2019

07/12/2020

07/12/2021

11/12/2020

11/12/2021

11/12/2022

 341,68

341,68

341,68

 395,97

395,97

395,97

 414,45

414,45

414,45

Total

NP Doyle

Options

Options

2014 SARs

2015 company-matching shares

03/12/2015

03/12/2018

2015 deferred bonus shares

03/12/2015

03/12/2018

2016 company-matching shares

07/12/2016

07/12/2019

2016 deferred bonus shares

2015 bonus-matching shares

2016 bonus-matching shares

2016 bonus-matching shares

2015 performance shares

2016 performance shares

07/12/2016

07/12/2019

04/02/2015

04/02/2018*

09/02/2016

09/02/2019

07/12/2016

07/12/2019

04/02/2015

04/02/2018*

09/02/2016

09/02/2019

2012 Phantom Cash Share  

02/07/2012

2013 Phantom Cash Share  

13/02/2013

28/02/2014

–

–

–

–

–

–

–

–

–

–

–

–

–

02/07/2015**

02/07/2016**

02/07/2017**

13/02/2016

13/02/2017

13/02/2018*

28/02/2017

28/02/2018*

28/02/2019

04/02/2019

04/02/2020

09/02/2019

09/02/2020

09/02/2021

07/12/2019

07/12/2020

07/12/2021

11/12/2020

11/12/2021

11/12/2022

 252,01

252,01

252,01

 299,83

299,83

299,83

 254,45

254,45

254,45

 385,33

385,33

385,33

 291,71

291,71

291,71

 395,97

395,97

395,97

 414,45

414,45

414,45

2016 SARs

09/02/2016

2016 SARs

07/12/2016

2017 SARs

11/12/2017

650

650

650

8 160

12 000

12 000

12 000

10 946

10 947

10 947

–

–

–

78 950

2 688

2 688

1 060

1 060

2 320

1 330

1 590

2 490

5 720

5 000

5 000

5 000

5 000

5 000

6 067

6 067

6 066

3 846

3 847

3 847

7 623

7 623

7 624

11 260

11 260

11 260

–

–

–

2 996

2 997

2 997

8 990

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

15 276

15 277

15 277

45 830

2015 SARs

04/02/2015

04/02/2018*

2 808

10 000

5 000

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

–

Award date

Vesting 

date

Grant

share price 

at award

ZAR

Opening 

number

Granted 

during

 the year

Forfeited 

during year

Performance 
condition
 achieved

Settled 
during 
the year

Closing 
number

Face value 
at award
ZAR

Cash 
received 
ZAR

Share 
price
 effect 
value of
 award
ZAR

Value of 
shares 
acquired
ZAR

Effective 
performance 
target

Forfeited/
awarded 
during the
 year

Closing
fair value 
vesting 
ZAR

–
–
–
–
–
–
–

–
–
–

–
–
–

–

–
–
–
–
–
–
–
1 868
–
–
–
–
–
–
–
–
–
–
–
–
–

–
–
–

–
–
–

–
–
–

Total

142 336

7 808

1 868

   *  Vesting date extended as a consequence of the voluntary closed period.

**  Lapsing of shares extended as a consequence of closed period. Shares should have been exercised by 02/07/2018.

–
–
–
–
–
–
–

–
–
–

–
–
–

–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

–
–
–

–
–
–

–
–
–

–

650
650
650
8 160
12 000
12 000
12 000
10 946
10 947
10 947
2 996
2 997
2 997

257 381
257 381
257 381
2 788 109
4 100 160
4 100 160
4 100 160
4 334 288
4 334 684
4 334 684
1 241 692
1 242 107
1 242 107

87 940

32 590 292

2 688
2 688
1 060
1 060
2 320
1 330
1 590
4 358
5 720
5 000
5 000
5 000
5 000
5 000
5 000
6 067
6 067
6 066
1 038
3 847
3 847
7 623
7 623
7 624
11 260
11 260
11 260
15 276
15 277
15 277
182 226

921 715
921 715
419 728
419 728
893 966
387 974
629 592
1 679 268
1 668 581
1 260 050
1 260 050
1 260 050
1 499 150
1 499 150
1 499 150
1 543 748
1 543 748
1 543 494
399 973
1 482 365
1 482 365
2 223 705
2 223 705
2 223 997
4 458 622
4 458 622
4 458 622
6 331 138
6 331 553
6 331 553
63 257 077

–
–
–
–
–
–
–

–
–
–

–
–
–

–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–

–
–
–

–
–
–

–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–

–
–
–

–
–
–

–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–

–
–
–

–
–
–

–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

–
–
–
–
–
–
–

–
–
–

–
–
–

–

–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–

167 089
167 089
167 089
172 583
258 848
372 600
447 000
226 363
281 995
339 576
81 851
96 533
105 165
2 883 781

710 653
710 653
272 484
272 484
614 846
350 721
408 725
1 154 957
122 522
65 050
65 050
65 050
–
–
–
180 069
180 069
233 602
11 781
44 587
45 010
226 327
298 136
374 415
232 857
290 058
349 285
417 340
492 072
536 070
8 724 873

Tiger Brands Limited Integrated Annual Report  2018

Page 97

Remuneration report continued

Interests of directors and prescribed officers in BBBEE schemes
No executive director or prescribed officer, other than PD Sithole who was granted 7 000 Tiger Brands and 5 950 Adcock Ingram 
Shares on 31 January 2013. In addition, Y Maharaj, will qualify to participate in the company’s BMT I scheme when he will be 
granted 20 000 shares in Tiger Brands Limited, once the closed period has been lifted. 

PD Sithole was also granted 9 202 Tiger Brands shares in terms of the BMT II scheme on 30 September 2017. This grant is subject 
to a three year retention period which expires on 30 September 2020.

Non-executive directors’ remuneration 2018
The non-executive director remuneration paid during the year under review (as approved by shareholders on 20 February 2018) and 
the total comparative figure for 2017 are disclosed below, excluding VAT:

Committee

MO Ajukwu  

SL Botha3

MJ Bowman  

GA Klintworth1

 M Makanjee 

E Mashilwane 

Dr KD Mokhele

RD Nisbet4 

MP Nyama 

YGH Suleman 

BS Tshabalala2

Board fees 
Audit committee fees
Investment committee fees
Remuneration and nomination committee fees
Nomination committee fees 
Social, ethics and transformation committee fees
Risk committee fees
Extraordinary fees
Ad hoc work/meetings
Total FY18

Total FY17

1  Appointed 16 August 2018.
2  Resigned 15 August 2018.
3  Resigned 24 November 2017.
4  Resigned 7 September 2018.

 890 074 
 –  
 –  
 –  
 –  
 –  
 318 258 
 –  
 –  
1 208 332

812 387

93 929
 –  
 –  
23 548
 –  
 –  
 –  
 –  
–
117 477

577 780

386 989
 –  
25 552
214 717
 –  
 –  
 –  
 –  
20 127
647 384

477 468

 229 000 
 –  
 –  
 –  
 –  
 –  
 –  
 –  
–
229 000

–

386 989
 –  
 –  
97 017
 –  
177 186
 –  
 –  
22 093
683 284

612 393

Non-executive directors’ remuneration 2017
The non-executive director remuneration paid for the year ended 30 September 2017 is disclosed below, excluding VAT:

MO Ajukwu 

SL Botha 

MJ Bowman 

 K Hedderwick1 

 M Makanjee 

E Mashilwane2 

Dr KD Mokhele6

BL Sibiya3

RD Nisbet 

MP Nyama 

AC Parker4

YGH Suleman 

BS Tshabalala5 

Board fees 
Carozzí board meeting 
Audit committee fees 
Investment committee fees
Remuneration committee fees 
Nominations committee fees 
Social, ethics and transformation 
committee fees
Risk committee fees
Extraordinary fees
Ad hoc work/meetings*

TOTAL FY17

 612 707 
–
 – 
 – 
 – 
 – 

 – 
 199 680 
 – 
 – 

 812 387 

 368 491 
–
 – 
 – 
 201 729 
 7 560 

 – 
 – 
 – 
 – 

 368 491 
–
 – 
 41 805 
 – 
 – 

 – 
 67 172 
 – 
 – 

 90 316 
–
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 

 577 780 

 477 468 

 90 316 

 368 491 
–
 – 
 – 
 47 096 
 7 560 

 164 046 
 – 
 – 
 25 200 

 612 393 

 278 175 
–
 81 988 
 – 
 – 
 – 

 – 
 – 
 – 
 – 

 1 053 045 

 658 948 

 368 491 

 368 491 

 368 491 

 93 929 

 280 052 

 58 815 

 112 357 

–

 – 

 – 

 – 

 – 

 – 

 95 621 

 7 560 

 82 022 

–

 – 

 – 

 – 

 – 

 – 

 838 858 

 218 010 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 22 680 

 153 811 

 41 805 

 48 526 

 132 369 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 360 163 

 1 280 705 

 658 948 

 819 716 

 553 695 

 1 079 548 

 745 002 

 93 929 

1  Appointed on 1 December 2016 and resigned on 14 February 2017.
2  Appointed on 1 December 2016.
3  Resigned on 30 June 2017.
4  Resigned as chairman on 21 February 2017.
5  Appointed on 26 May 2017.
6  Appointed as chairman on 21 February 2017.
*  Paid for special meetings attended for committee of the board.

Page 98

Tiger Brands Limited Integrated Annual Report  2018

1 797 170

 386 989 

386 989

 386 989 

 294 110 

 25 552 

 –  

 –  

 –  

 –  

 138 374 

 27 989 

873 012

819 716

 97 017 

 88 593 

 –  

 –  

 –  

 –  

 –  

–

572 598

553 695

386 989

168 896

25 552

 –  

 –  

 –  

 –  

22 093

876 207

745 002

 –  

 –  

 –  

 –  

 –  

 –  

–

525 362

93 929

272 679

138 374

555 884

360 163

8 334

1 805 504

1 280 705

386 989

168 896

 –  

 –  

 –  

 –  

 –  

 –  

–

–

 – 

 – 

 – 

 – 

 71 823 

 11 340 

 96 617 

 47 880 

 –  

 –  

 –  

 –  

 –  

 –  

 –  

–

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

Interests of directors and prescribed officers in BBBEE schemes

No executive director or prescribed officer, other than PD Sithole who was granted 7 000 Tiger Brands and 5 950 Adcock Ingram 

Shares on 31 January 2013. In addition, Y Maharaj, will qualify to participate in the company’s BMT I scheme when he will be 

granted 20 000 shares in Tiger Brands Limited, once the closed period has been lifted. 

PD Sithole was also granted 9 202 Tiger Brands shares in terms of the BMT II scheme on 30 September 2017. This grant is subject 

to a three year retention period which expires on 30 September 2020.

Non-executive directors’ remuneration 2018

The non-executive director remuneration paid during the year under review (as approved by shareholders on 20 February 2018) and 

the total comparative figure for 2017 are disclosed below, excluding VAT:

Committee

Board fees 

Audit committee fees

Investment committee fees

Remuneration and nomination committee fees

Nomination committee fees 

Social, ethics and transformation committee fees

Risk committee fees

Extraordinary fees

Ad hoc work/meetings

Total FY18

Total FY17

1  Appointed 16 August 2018.

2  Resigned 15 August 2018.

3  Resigned 24 November 2017.

4  Resigned 7 September 2018.

 –  

 –  

 –  

 –  

 –  

 –  

 –  

–

 – 

 – 

 – 

 – 

 – 

 – 

 –  

 –  

 –  

 –  

 –  

 –  

–

–

 – 

 – 

 – 

 – 

 – 

 – 

 –  

 –  

 –  

 –  

 –  

–

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 – 

Non-executive directors’ remuneration 2017

The non-executive director remuneration paid for the year ended 30 September 2017 is disclosed below, excluding VAT:

 612 707 

 368 491 

 368 491 

 90 316 

 368 491 

 278 175 

Board fees 

Carozzí board meeting 

Audit committee fees 

Investment committee fees

Remuneration committee fees 

Nominations committee fees 

Social, ethics and transformation 

committee fees

Risk committee fees

Extraordinary fees

Ad hoc work/meetings*

–

 – 

 – 

 – 

 – 

 – 

 – 

 – 

 41 805 

 201 729 

 7 560 

 199 680 

 67 172 

1  Appointed on 1 December 2016 and resigned on 14 February 2017.

2  Appointed on 1 December 2016.

3  Resigned on 30 June 2017.

4  Resigned as chairman on 21 February 2017.

5  Appointed on 26 May 2017.

6  Appointed as chairman on 21 February 2017.

*  Paid for special meetings attended for committee of the board.

–

 – 

 – 

 – 

 – 

 47 096 

 7 560 

 164 046 

 25 200 

 612 393 

 81 988 

–

 – 

 – 

 – 

 – 

 – 

 – 

 – 

MO Ajukwu  

SL Botha3

MJ Bowman  

GA Klintworth1

 M Makanjee 

E Mashilwane 

Dr KD Mokhele

RD Nisbet4 

MP Nyama 

YGH Suleman 

BS Tshabalala2

 890 074 

93 929

386 989

 229 000 

386 989

23 548

25 552

214 717

 318 258 

1 208 332

812 387

117 477

577 780

20 127

647 384

477 468

229 000

 –  

 –  

 –  

 –  

 –  

 –  

 –  

–

–

 –  

 –  

 –  

 –  

 –  

97 017

177 186

22 093

683 284

612 393

386 989
168 896
 –  
 –  
 –  
 –  
 –  
 –  
–
555 884

360 163

1 797 170
 –  
 –  
 –  
 –  
 –  
 –  
 –  
8 334
1 805 504

1 280 705

 386 989 
 294 110 
 25 552 
 –  
 –  
 –  
 138 374 
 –  
 27 989 
873 012

819 716

 386 989 
 –  
 –  
 97 017 
 –  
 88 593 
 –  
 –  
–
572 598

553 695

386 989
168 896
25 552
 –  
 –  
 –  
272 679
 –  
22 093
876 207

745 002

386 989
 –  
 –  
 –  
 –  
 –  
138 374
 –  
–
525 362

93 929

MO Ajukwu 

SL Botha 

MJ Bowman 

 K Hedderwick1 

 M Makanjee 

E Mashilwane2 

Dr KD Mokhele6

BL Sibiya3

RD Nisbet 

MP Nyama 

AC Parker4

YGH Suleman 

BS Tshabalala5 

TOTAL FY17

 812 387 

 577 780 

 477 468 

 90 316 

 360 163 

 1 280 705 

 658 948 

 1 053 045 
–
 71 823 
 11 340 
 – 
 – 

 – 
 96 617 
 – 
 47 880 

 658 948 
–
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 

 368 491 
–
 280 052 
 58 815 
 – 
 – 

 – 
 112 357 
 – 
 – 

 819 716 

 368 491 
–
 – 
 – 
 95 621 
 7 560 

 82 022 
 – 
 – 
 – 

 838 858 
 218 010 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 22 680 

 553 695 

 1 079 548 

 368 491 
 – 
 153 811 
 41 805 
 48 526 
 – 

 – 
 132 369 
 – 
 – 

 745 002 

 93 929 
 – 
 – 
 – 
 – 
 – 

 – 
 – 
 – 
 – 

 93 929 

Tiger Brands Limited Integrated Annual Report  2018

Page 99

Remuneration report continued

Non-executive directors’ remuneration 2019
The following table reflects proposed fees from 1 March 2019, excluding VAT, subject to the approval of shareholders at the AGM 
on 19 February 2019:

Forum

Main board

Audit

Remuneration and nominations

Risk

Social, ethics and transformation

Hourly fees

Extraordinary meetings

*  Not applicable.

Capacity

Chairman

Member

Chairman

Member

Chairman

Member

Chairman

Member

Chairman

Member

Current rate 
effective 
March 2018

Proposed rate 
resident board 
members – 
effective
 March 2019

1 849 515

1 941 990

398 260

302 676

173 815

220 971

99 842

280 621

142 404

182 347

91 173

4 167

20 951

418 173

326 890

186 851

229 810

107 331

290 443

148 100

195 111

98 467

4 396

22 103

Proposed fees 
to be paid 
to non-resident 
board members – 
effective 
March 2019

*

961 798

*

*

*

*

*

340 629

*

*

10 111

50 837

Non-binding advisory vote
Shareholders are requested to cast two separate non-binding votes on the remuneration policy and implementation report in parts 2 
and 3 of this report. 

Page 100

Tiger Brands Limited Integrated Annual Report  2018

 
Shareholders’ diary

Financial year end 

Annual general meeting 

Reports and accounts

30 September

19 February 2019

Announcement of interim results and interim dividend for the six months ending 31 March 2019

May 2019

Announcement of annual results and final dividend for the year ending 30 September 2019

Integrated annual report

Dividends 2019

Ordinary shares

Interim dividend 

Final dividend

November 2019

December 2019

Declaration

Payment

May 2019

July 2019

November 2019

January 2020

Declaration of final dividend number 148

The board has approved and declared a final cash dividend of 702 cents per ordinary share (gross) for the year ended  
30 September 2018.

The dividend will be subject to the dividends tax that was introduced with effect from 1 April 2012. In accordance with paragraphs 
11.17(a)(i) to (x) and 11.17(c) of the JSE Listings Requirements, the following additional information is disclosed:
 › The dividend has been declared out of income reserves
 › The local dividend tax rate is 20% effective 22 February 2017
 › The gross local dividend amount is 702 cents per ordinary share for shareholders exempt from the dividends tax
 › The net local dividend amount is 561,60 cents per ordinary share for shareholders liable to pay the dividends tax
 › Tiger Brands has 189 818 926 ordinary shares in issue (which includes 10 326 758 treasury shares)
 › Tiger Brands Limited’s income tax reference number is 9325/110/71/7.

Shareholders are advised of the following dates in respect of the final dividend:

Declaration date
Last day to trade cum final dividend 
Shares commence trading ex the final dividend
Record date to determine those shareholders entitled to the final dividend
Payment date in respect of the final dividend

Thursday, 22 November 2018
Tuesday, 8 January 2019
Wednesday, 9 January 2019
Friday, 11 January 2019
Monday, 14 January 2019

Share certificates may not be dematerialised or rematerialised between Wednesday, 9 January 2019 and Friday, 11 January 2019, 
both days inclusive.

By order of the board

JK Monaisa
Company secretary

21 November 2018

Tiger Brands Limited Integrated Annual Report  2018 Page 101

Analysis of registered shareholders and company schemes

Registered shareholder spread
In accordance with the JSE Listings Requirements, the following table confirms the spread of registered shareholders as detailed in the 
annual report and accounts dated 28 September 2018 was:

Shareholder spread

1 – 1 000 shares
1 001 – 10 000 shares
10 001 – 100 000 shares
100 001 – 1 000 000 shares
1 000 001 shares and above

Total

Number 
of holders

% of total
shareholders

Number
of shares

% of share 
issued capital

14 810
2 457
560
152
31

18 010

3 567 489
82,2
7 654 392
13,6
16 957 268
3,1
0,9
48 458 164
0,2 113 181 613

1,9
4,0
8,9
25,5
59,7

100,00

189 818 926

100,00

Public and non-public shareholdings
Within the shareholder base, we are able to confirm the split between public shareholdings and directors/company-related schemes 
as being:

Shareholder type

Non-public shareholders
Empowerment holdings
Own holding
Share trusts
Directors and associates

Public shareholders

Total

Number 
of holders

% of total
shareholders

Number
of shares

% of share 
issued capital

10
6
1
2
1
18 000

18 010

0,06
0,03
0,01
0,01
0,01

24 447 455
13 897 716
10 326 758
218 031
4 950
99,94 165 371 471

12,9
7,4
5,4
0,1
0,00
87,1

100,00 189 818 926

100,00

Substantial investment management and beneficial interests above 3%
Through regular analysis of STRATE registered holdings, and pursuant to the provisions of section 56 of the Companies Act, the 
following shareholders held directly and indirectly equal to or in excess of 3% of the issued share capital as at 28 September 2018:

Investment management shareholdings

Investment manager

PIC 

Colonial First State Global Asset Management

Janus Henderson Investors

Coronation Asset Management Proprietary Limited

BlackRock Inc

The Vanguard Group Inc

Total

Beneficial shareholdings

Government Employees Pension Fund (PIC)

Tiger Consumer Brands Limited

Tiger Brands Foundation SPV

Stewart Investors Global Emerging Markets Leaders Fund

Total

Page 102

Tiger Brands Limited Integrated Annual Report  2018

Total 
shareholding

21 941 167

16 237 136

13 286 954

7 113 954

6 821 587

6 026 117

71 426 915

Total 
shareholding

24 362 021

10 326 758

9 068 067

7 569 525

51 326 371

%

11,6

8,6

7,0

3,7

3,6

3,2

37,7

%

12,8

5,5

4,8

4,0

27,1

Geographic split of investment managers and 
company-related holdings 

9%

4%

17%

Issued 
capital

Geographic split of beneficial shareholders

10%

48%

8%

16%

South Africa
United Kingdom
United States of America 
and Canada
Rest of Europe
Rest of World

49%

Issued 
capital

22%

17%

Tiger Brands Limited Integrated Annual Report  2018 Page 103

 
 
About this report

This integrated annual report is intended to be a concise 
communication about how Tiger Brands’ use of and impact on 
its capitals lead to creating value over the short, medium and 
long term. The report covers strategy, governance, performance 
and prospects, in the context of its external environment, for the 
year to 30 September 2018, and follows a similar report for 
the year to 30 September 2017.

For further information, please contact the investor relations 
director, Nikki Catrakilis-Wagner

T: +27 11 840 4000 E: investorrelations@tigerbrands.com

Reporting principles and approach 
The annual fi nancial statements have been prepared in line with 
International Financial Reporting Standards (IFRS) and the South 
African Companies Act.

Listings Requirements of the JSE Limited 

In reporting on environmental, social and governance (ESG) 
aspects, we are guided by:
 › King IV report 
 ›
 › Standards and codes governing specifi c areas, including 
the Department of Trade and Industry’s broad-based black 
economic empowerment (BBBEE) codes of good practice
 › Guiding principles of the International Integrated Reporting 
Committee (IIRC) framework (2013) – Tiger Brands reports 
against strategic goals and, as appropriate, how these affect 
the six capitals in this framework

 › We use the GRI standards to guide us in our sustainability 

reporting.

Boundary and scope

Entities/stakeholders considered in 
determining reporting boundary

While this report is aimed primarily at providers of capital, we 
believe fi nancial and non-fi nancial disclosure will interest all 
stakeholder groups. The report covers the operations of Tiger 
Brands and its subsidiaries, with limited disclosure on associate 
companies, for the review period. For completeness, however, 
we have endeavoured to include risks, opportunities and 
outcomes attributable to or associated with entities or 
stakeholders beyond Tiger Brands that have a signifi cant 
effect on our ability to create value, illustrated below. 

In this review period, our major issue was the Listeria outbreak, 
which highlighted the need to strengthen quality controls in the 
broader South Africa food industry. We are spearheading the 
initiative to upgrade controls to global standards. 

There were no changes to the boundary or any measurement 
techniques in 2018. 

Supplementary information
This report should be read with our sustainability report and 
annual fi nancial statements on our website for a full 
understanding of the group. 

Assurance
Our combined assurance model is set out on page 3.

Reporting boundary for integrated report 
(risks, opportunities and outcomes)

Financial reporting entity (control and signifi cant infl uence)

Tiger Brands

Grains

Consumer brands – 
Food

Home, Personal Care 
and Baby

Exports and 
International

Associates

                                            Consolidated

          Equity accounted

Employees

Customers

Consumers 
Suppliers

Business 
partners

Communities

Regulators

Others

Page 104

Tiger Brands Limited Integrated Annual Report  2018

Company information

Tiger Brands Limited
Registration number: 1944/017881/06

Company secretary
JK Monaisa

Registered office
3010 William Nicol Drive
Bryanston
Sandton

Postal address
PO Box 78056, Sandton, 2146
Telephone: +27 11 840 4000

Auditors
Ernst & Young Inc

Principal banker
Nedbank Limited

Sponsor
JP Morgan Equities South Africa (Pty) Limited

South African share transfer secretaries
Computershare Investor Services Proprietary Limited
Rosebank Towers, 15 Biermann Avenue
Rosebank, 2196
PO Box 61051, Marshalltown, 2107

American Depository Receipt (ADR) facility
ADR Administrator
The Bank of New York Mellon

Investor relations
Nikki Catrakilis-Wagner
Telephone: +27 11 840 4000

Website address
www.tigerbrands.com

Contact details
Companysecretary@tigerbrands.com
Investorrelations@tigerbrands.com
Tigercsd@tigerbrands.com
Consumer helpline: 0860 005342 

Forward-looking information
This integrated annual report contains forward-looking statements that, unless otherwise indicated, reflect the company’s expectations 
at the time of finalising the report. Actual results may differ materially from these expectations if known and unknown risks or 
uncertainties affect the business, or if estimates or assumptions prove inaccurate. Tiger Brands cannot guarantee that any forward-
looking statement will materialise and, accordingly, readers are cautioned not to place undue reliance on these statements.  
The company assumes no obligation to update or revise any forward-looking statements, even if new information becomes available 
as a result of future events or for any other reason, save as required by legislation or regulation.

Head offi ce: South Africa

Physical address

Tiger Brands Limited 
3010 William Nicol Drive 
Bryanston

Postal address

PO Box 78056 
Sandton, 2146 
South Africa

www.tigerbrands.com