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Tivity Health, Inc.

tvty · NASDAQ Healthcare
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Employees 501-1000
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FY2015 Annual Report · Tivity Health, Inc.
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UNITED STATES 
SECURITIES AND EXCHANGE COMMISSION 
Washington, D.C.  20549 

FORM 10-K 

[X]   Annual Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 

For the Fiscal Year Ended December 31, 2015 

or 

[  ]   Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 

Commission file number 000-19364 

HEALTHWAYS, INC. 
(Exactme of registrant as specified in its charter) 

Delaware 
(State or other jurisdiction of 
incorporation or organization) 

62-1117144 
(I.R.S. Employer 
Identification No.) 

701 Cool Springs Boulevard, Franklin, TN  37067 
(Address of principal executive offices) (Zip code) 

(615) 614-4929 
(Registrant's telephone number, including area code) 

Securities registered pursuant to Section 12(b) of the Act: 

Title of each class 
Common Stock - $.001 par value 

Name of each exchange on which registered 
The NASDAQ Stock Market LLC 

Securities registered pursuant to Section 12(g) of the Act: 
None 

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Act. 

Yes  (cid:1407) 

No  (cid:1409) 

Yes  (cid:1407) 

No  (cid:1409) 

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Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities 
Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such 
reports) and (2) has been subject to such filing requirements for the past 90 days. 

Yes  (cid:1409) 

No (cid:1407) 

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every 
Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during 
the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). 

Yes  (cid:1409) 

No (cid:1407) 

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§ 229.405 of this chapter) is not 
contained herein, and will not be contained, to the best of the registrant's knowledge, in definitive proxy or information statements 
incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. 

(cid:1409) 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non- accelerated filer, or a smaller 
reporting company.  See the definitions of "large accelerated filer", "accelerated filer", and "smaller reporting company" in Rule 12b-
2 of the Exchange Act. 

Large accelerated filer  (cid:1407) 

Accelerated filer  (cid:1409) 

Non-accelerated filer  (cid:1407) 

Smaller reporting company (cid:1407) 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). 

Yes (cid:1407) 

No  (cid:1409) 

As of June 30, 2015, the last business day of the registrant's most recently completed second fiscal quarter, the aggregate market 
value of the voting and non-voting common equity held by non-affiliates of the registrant was approximately $376.9 million based on 
the price at which the shares were last sold for such date on The NASDAQ Stock Market LLC. 

As of February 29, 2016, 36,129,650 shares of Common Stock were outstanding. 

DOCUMENTS INCORPORATED BY REFERENCE 

Portions of the registrant's Proxy Statement for the 2016 Annual Meeting of Stockholders are incorporated by reference into Part III 
of this Form 10-K. 

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Table of Contents 

Part I 

Item 1. 
Item 1A. 
Item 1B. 
Item 2. 
Item 3. 
Item 4. 

Item 5. 

Item 6. 
Item 7. 

Item 7A. 
Item 8. 
Item 9. 

Item 9A. 
Item 9B. 

Item 10. 
Item 11. 
Item 12. 

Item 13. 
Item 14. 

Part II  

Part III 

Part IV 

Healthways, Inc. 
Form 10-K 

Business 
Risk Factors 
Unresolved Staff Comments 
Properties 
Legal Proceedings 
Mine Safety Disclosures 

Market for Registrant's Common Equity, Related Stockholder 
Matters and Issuer Purchases of Equity Securities 
Selected Financial Data 
Management's Discussion and Analysis of Financial Condition and  
Results of Operations  
Quantitative and Qualitative Disclosures About Market Risk  
Financial Statements and Supplementary Data 
Changes in and Disagreements with Accountants on Accounting and  
Financial Disclosure  
Controls and Procedures 
Other Information 

Directors, Executive Officers and Corporate Governance 
Executive Compensation 
Security Ownership of Certain Beneficial Owners and Management and Related 
Stockholder Matters 
Certain Relationships and Related Transactions, and Director Independence  
Principal Accounting Fees and Services 

Item 15. 

Exhibits, Financial Statement Schedules 

Page 

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As used throughout this Annual Report on Form 10-K, unless the context otherwise indicates, the terms "we," "us," "our," 
"Healthways," or the "Company" refer collectively to Healthways, Inc. and its wholly-owned subsidiaries. 

PART I 

Item 1.  Business 

Overview 

Healthways, Inc. provides network delivered solutions and population health management services that are uniquely 

designed to help people improve their well-being, thereby improving their health and productivity and reducing their health-related 
costs. Our solutions and services are designed to improve some or all of a population's well-being elements: physical, financial, 
social, community and sense of purpose. In some cases we engage entire populations, including health plan memberships, 
workforces and communities, while in other cases we engage targeted populations such as members at high-risk, cohorts of 
cardiac rehabilitation patients or hospital discharge patients. In the U.S., we operate in all 50 states and the District of Columbia. 
Our customers include health plans, both commercial and Medicare Advantage, large self-insured employers including state and 
municipal government entities, and providers of healthcare, including integrated healthcare systems, and hospitals. In addition to 
our U.S. operations, we also provide services to commercial healthcare businesses and/or government entities in Australia, Brazil, 
and France. 

 Our Network Solutions Business contains, among others, three large programs including the SilverSneakers® senior 

fitness program, the Prime fitness program and the Physical Medicine access program. The SilverSneakers® senior fitness 
program is offered to members of Medicare Advantage, Medicare Supplement, and Group Retirees. Our networks encompass 
approximately 16,000 U.S. fitness center locations and more than 1,000 alternative locations providing classes only. We utilize the 
fitness centertional network to also offer the Prime Fitness program through commercial health plans, employers and insurance 
exchanges. We also offer a Physical Medicine network of over 88,000 complementary, alternative and physical medicine 
practitioners to serve individuals through health plans and employers who seek health services such as physical therapy, 
occupational therapy, speech therapy, chiropractic care, acupuncture and more. 

Our Population Health Business, whose largest customers are commercial health plans and self-insured employers, takes a 

systematic approach to keeping healthy people healthy, eliminating or reducing lifestyle risks and optimizing care for persistent or 
chronic conditions. Our population health technology platform uses our proprietary analytics and predictive models to enable us to 
stratify the population, develop individualized well-being improvement plans and deliver targeted action-based solutions to improve 
individual and organizational performance. Many of our intervention services are delivered from our domestic and international well-
being improvement call centers staffed with a range of health care professionals. The professionals include, but are not limited to, 
nurses, dieticians, pharmacists, health coaches, exercise specialists and nutritional counselors. Our interventions are delivered 
using a range of other methods, including venue-based face-to-face interactions; print; phone; mobile and remote devices with 
unique applications; on-line web-based portals , including social networks; and any combination of these methods. 

Founded and incorporated in Delaware in 1981, Healthways, Inc. is headquartered at 701 Cool Springs Boulevard, 

Franklin, TN 37067. 

Customer Contracts 

Our fees are generally billed on a per member per month ("PMPM") basis or upon member participation, such as the 
SilverSneakers® fitness solution.  For PMPM fees, we generally determine our contract fees by multiplying the contractually 
negotiated PMPM rate by the number of members eligible for or receiving our services during the month.  PMPM rates are 
established during contract negotiations with customers, often based on the value we expect our programs to create and a sharing 
of that value between the customer and the Company.  

Our contracts with health plans and integrated healthcare systems generally range from three to five years with 
several comprehensive strategic agreements extending up to ten years in length.  Contracts with self-insured employers typically 
have two to four-year terms.  Some of our contracts allow the customer to terminate early. 

Some of our contracts place a portion of our fees at risk based on achieving certain performance metrics such as cost 

savings, and/or clinical outcomes improvements ("performance-based").  Approximately 7% of revenues recorded during the twelve 
months ended December 31, 2015 were performance-based and 2% of revenues were subject to final reconciliation as of 
December 31, 2015. 

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Backlog 

Backlog represents the estimated average annualized revenue at target performance over the term of the contract for 
business awarded but not yet started.  We do not consider backlog at December 31 to be a meaningful predictor of our future 
revenues as a significant majority of our new revenues come from a combination of expanding revenue from existing customers 
and new customers with contracts that are signed and started on a non-calendar year basis. Annualized revenue in backlog as of 
December 31, 2015 and 2014 was as follows: 

(In thousands) 
Annualized revenue in backlog 

December 31,     December 31,    

2015 

2014 

  $ 

2,488    $ 

9,100  

Business Strategy 

Our business strategy and value proposition reflect our fundamental belief that people with higher well-being have lower 

overall health-related costs, improved workforce engagement and improved productivity. These outcomes create value for our 
customers, which include health plans, governments, employers, integrated healthcare systems and communities. 

We believe the entire healthcare market is shifting to payment for outcomes, not simply volume of services or time, and that 

solutions focused on population health management are the most effective model within this pay-for-value reimbursement market. 
We believe this model is better aligned with macro healthcare trends and their impact on payors, providers and consumers. 

As part of our reorganization and cost rationalization plan developed in 2015 (the "2015 Restructuring Plan"), we are 

moving from an organization focused on five customer end markets to a structure centered on two primary businesses – Network 
Solutions and Population Health Services. The Network Solutions business creates interventions that are delivered through the 
networks that we manage, including our SilverSneakers® Fitness program and ourtional network of complementary and alternative 
medicine providers. The Population Health Services business unit delivers interventions directly to members of sponsored 
populations. These interventions are designed to improve people's health and well-being and drive improved performance and 
lower health-related costs by keeping healthy people healthy, eliminating or reducing lifestyle risks that lead to disease and 
optimizing care for people with persistent conditions or chronic disease. 

Strategic partnerships with leading health and well-being solutions providers are an important part of our business 
strategy. For example, we collaborate with Blue Zones, LLC to deliver a scaled well-being improvement solution to improve the well-
being of entire community populations, and we have an exclusive partnership with Dr. Dean Ornish that is expanding access to the 
Dr. Ornish's Program for Reversing Heart Disease™. 

Delivery Model 

The degree of our engagement and model of support is based on our customers' needs and preferences.  Within our 
Network Solutions Business, we have approximately 16,000 U.S. fitness center locations and more than 1,000 alternative locations 
providing classes only. We utilize the fitness centertional network to deliver the SilverSneakers ® Fitness proprietary curriculum and 
also offer the Prime Fitness program.  Within our Population Health Services, behavior change techniques and predictive modeling 
are incorporated in our technology to identify an individual's readiness to change. We then provide personalized support through 
appropriate interactions using a range of methods desired by an individual, including self-directed modalities of mobile, web and 
integrated devices including social networks; venue-based face-to-face, print, phone and others. 

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Modalities used and intensity of service must deliver the expected result – healthier people who cost less and perform 
better. We expect to invest where appropriate in technology to refine our proprietary clinical, data management and reporting 
systems to continue to meet the requirements of our customers to deliver measureable outcomes. 

Measurement of Outcomes 

Through our exclusive, 25-year relationship with Gallup which began in 2008, we have created a definitive measure and 

empiric database of changes in the well-being of the U.S. population based on over two million completed surveys to date, known 
as the Gallup-Healthways Well-Being Index®.  This database supports our understanding of the causes and effects of well-being for 
a population.  The Gallup-Healthways individual well-being assessment tools, known collectively as the Gallup-Healthways Well-
Being 5TM, provide employers, health providers, insurers and other interested parties with a validated capability to assess, measure 
and report on changes in the well-being of their employees, patients, members and customers. 

Growth Strategy 

We are engaged in a comprehensive review of the Healthways organization: our business structure, costs, product 
offerings and delivery. We are focused on listening to and understanding our customers' requirements and how best to meet their 
needs.  Our objective is to be a leader in the markets in which we compete while providing a level of financial performance 
commensurate with that leadership position. 

The outcome of our strategic review, which we expect to continue through the first half of 2016, might include the addition 
or subtraction of capabilities and technologies through internal development, strategic alliances with other entities and/or selective 
acquisitions, divestitures or investments.   

Segment and Major Customer Information 

During 2015, we had two operating segments (domestic and international) that we have aggregated into one reportable 

segment, well-being improvement services. During 2015, Humana, Inc. ("Humana") comprised approximately 13.1% of our 
revenues. Our primary contract with Humana continues through 2020. No other customer accounted for 10% or more of our 
revenues in 2015. 

As part of the 2015 Restructuring Plan, which is planned to be completed in 2016, management is evaluating the internal 
structural and reporting changes necessary to begin managing our operations as two primary businesses, Network Solutions and 
Population Health Services. The outcome of this evaluation could impact how we report our segments in the future for financial 
reporting purposes. In addition, a change in segment reporting could also result in a change in our reporting units for goodwill 
impairment measurement purposes. 

Competition 

The healthcare industry is highly competitive and subject to continual change in the manner in which services are 

provided.  Other entities, whose financial, research, staff, and marketing resources may exceed our resources, are marketing a 
variety of population health management services and other services or have announced an intention to offer such services to 
health plans, both commercial and Medicare Advantage; large self-insured employers, including state and municipal government 
entities; and providers of healthcare, including integrated healthcare systems, hospitals, and physician groups.  These entities 
include health and wellness companies, retail drug stores, major pharmaceutical companies, health plans, healthcare web-based 
and/or print content companies, home healthcare organizations, providers, pharmacy benefit management companies, medical 
device and diagnostic companies, healthcare information technology companies, Internet-based medical content companies, 
revenue cycle management companies, consulting firms and other entities. 

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We believe we have certain advantages over our competitors because of the breadth and depth of our well-being 

improvement capabilities, including the scope of our strategic relationships; the brand recognition of certain programs such as 
SilverSneakers®; state-of-the-art proprietary information technology; predictive modeling and data integration capabilities; behavior-
change techniques; the comprehensive recruitment and training of our clinical colleagues; our experienced management team; the 
comprehensive clinicalture and evidence-based scientific foundation of our product offerings; our established reputation for 
providing well-being improvement services to members wishing to maintain health, who possess health risk factors or are 
diagnosed with chronic diseases; and the proven financial and clinical results delivered by our programs as evidenced through a 
library of published peer-reviewed outcomes studies.  However, we cannot assure you that we can compete effectively with other 
entities such as those noted above. 

Industry Integration and Consolidation 

Consolidation remains an important factor in all aspects of the healthcare industry, including the well-being and health 

management sector.  While we believe the size of our membership base provides us with the economies of scale to compete even 
in a consolidating market, we cannot assure you that we can effectively compete with companies formed as a result of industry 
consolidation or that we can retain existing customers if they are acquired by other entities which already have or contract 
for programs similar to ours or are not interested in our programs. 

Consolidation may be driven, in part, by the increasing adoption of alternative payment models. For example, Accountable 

Care Organizations ("ACOs") promote accountability and coordination of care among providers by allowing providers, including 
hospitals, physicians, and other designated professionals, to voluntarily work together to invest in infrastructure and redesign 
delivery processes to achieve high-quality and efficient delivery of services. Medicare-approved ACOs that achieve quality 
performance standards established by the U.S. Department of Health & Human Services ("HHS") may be eligible to share in a 
portion of the amounts saved by the Medicare program.  We provide support and services for multiple ACOs that serve Medicare 
fee-for-service beneficiaries through our partnerships with integrated health systems. The Patient Protection and Affordable Care 
Act, as amended by the Health Care and Education Reconciliation Act of 2010 (collectively, the "PPACA") also required HHS to 
establish voluntarytional bundled payment programs under which participating groups of providers receive a single payment for 
certain medical conditions or episodes of care.  Further, HHS has established a mandatory bundled payment program for certain 
hospitals participating in Medicare that perform hip and knee replacements, beginning in April 2016. While ACOs and bundled 
payments are Medicare programs, commercial insurers and private managed care health plans may increasingly shift to ACO and 
bundled payment models as well.  We expect these and other changes resulting from PPACA to further encourage integration and 
increase consolidation in the healthcare industry. 

Governmental Regulation 

Governmental regulation impacts us in a number of ways in addition to those regulatory risks presented under Item 1A. 

"Risk Factors" below. 

Patient Protection and Affordable Care Act ("PPACA") 

The PPACA changes how healthcare services are covered, delivered, and reimbursed through, among other things, 

significant reductions in the growth of Medicare program payments.  In addition, PPACA reforms certain aspects of health 
insurance, expands existing efforts to tie Medicare and Medicaid payments to performance and quality, and contains provisions 
intended to strengthen fraud and abuse enforcement.  PPACA contains provisions that have, and will continue to have, an impact 
on our customers, including commercial health plans and Medicare Advantage programs.  

Among other things, PPACA decreases the number of uninsured individuals and expands coverage through the expansion 

of public programs and private sector health insurance as well as a number of health insurance market reforms.  In addition, 
PPACA encourages the utilization of preventive services and wellness programs, such as those we provide.  However, PPACA also 
directly affects the customers or prospective customers that contract for our services and may increase their costs and/or reduce 
their revenues.  For example, PPACA prohibits commercial health plans from using gender, health status, family history, or 
occupation to set premium rates, eliminates pre-existing condition exclusions, and bans annual benefit limits.  In addition, PPACA 
mandates minimum medical loss ratios ("MLRs") for health plans such that the percentage of health coverage premium revenue 
spent on healthcare medical costs and quality improvement expenses be at least 80% for individual and small group health plans 
and 85% for large group coverage and Medicare Advantage plans, with policyholders receiving rebates, and the Centers for 
Medicare and Medicaid Services ("CMS") receiving refunds in the case of Medicare Advantage plans, if the actual loss ratios fall 
below these minimums.  

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Changes in laws governing reimbursement to health plans providing services under governmental programs such as 
Medicare and Medicaid may affect us.  PPACA impacts Medicare Advantage programs in a variety of ways.  PPACA reduces 
premium payments to Medicare Advantage plans such that the managed care per capita payments paid by CMS to Medicare 
Advantage plans are, on average, equal to those for traditional Medicare.  While PPACA awards bonuses to Medicare Advantage 
plans that achieve service benchmarks and quality ratings, overall payments to Medicare Advantage plans are significantly reduced 
under PPACA.  The impact of these reductions on our business is not yet clear. 

It is difficult to predict with any reasonable certainty the full impact of PPACA on the Company due to the law's complexity, 
lack of implementing regulations or interpretive guidance, gradual and potentially delayed implementation, remaining or new court 
challenges, and possible amendment or repeal. 

Other Laws 

While many of the governmental and regulatory requirements affecting healthcare delivery generally do not directly apply to 

us, our customers must comply with a variety of regulations including those governing Medicare Advantage plans and their 
marketing, the licensing and reimbursement requirements of federal, state and local agencies and the requirements of municipal 
building codes and health codes.  Certain of our services, including health service utilization management and certain claims 
payment functions, require licensure by government agencies.  We are subject to a variety of legal requirements in order to obtain 
and maintain such licenses. 

Certain of our professional healthcare employees, such as nurses, must comply with individual licensing requirements.  All 

of our healthcare professionals who are subject to licensing requirements are licensed in the state in which they are physically 
present, such as the professionals located at a well-being improvement call center.  Multiple state licensing requirements for 
healthcare professionals who provide services telephonically over state lines may require some of our healthcare professionals to 
be licensed in more than one state.  We continually monitor legislative, regulatory and judicial developments in telemedicine in order 
to stay in compliance with state and federal laws; however, new agency interpretations, federal or state legislation or regulations, or 
judicial decisions could increase the requirement for multi-state licensing of all well-being improvement call center health 
professionals, which would increase our costs of services. 

Federal privacy regulations issued pursuant to the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") 

extensively restrict the use and disclosure of individually-identifiable health information by health plans, most healthcare providers, 
and certain other entities (collectively, "covered entities").  Federal security regulations issued pursuant to HIPAA require covered 
entities to implement and maintain administrative, physical and technical safeguards to protect the confidentiality, integrity and 
availability of electronic individually-identifiable health information. Because we handle individually-identifiable health information on 
behalf of covered entities, we are considered a "business associate" and are required to comply with most aspects of the HIPAA 
privacy and security regulations. 

Violations of HIPAA and its implementing regulations may result in criminal penalties and in civil penalties of up to $50,000 

per violation for a maximum civil penalty of $1.5 million in a calendar year for violations of the same requirement.  In addition, we 
may be contractually or directly obligated to comply with any applicable state laws or regulations related to the confidentiality and 
security of confidential personal information.  In the event of a data breach involving individually-identifiable health information, we 
are subject to contractual obligations and state and federal requirements that require us to notify our customers.  These 
requirements may also require us or our customers to notify affected individuals, regulatory agencies, and the media of the data 
breach. In addition, non-permitted uses and disclosures of unsecured individually identifiable health information are presumed to be 
breaches for which notice is required, unless it can be demonstrated that there is a low probability the information has been 
compromised. 

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Federal law contains various prohibitions related to false statements and false claims, some of which apply to private 

payors as well as federal programs.  Actions may be brought under the federal False Claims Act by the government as well as by 
private individuals, known as "whistleblowers," who are permitted to share in any settlement or judgment. 

There are many potential bases for liability under the False Claims Act, including knowingly and improperly avoiding 
repayment of an overpayment received from the government and the knowing failure to report and return an overpayment within 60 
days of identifying the overpayment. Liability under the False Claims Act also arises when an entity knowingly submits a false claim 
for reimbursement to the federal government, and the False Claims Act defines the term "knowingly" broadly. The Health Reform 
Law provides that submission of claims for services or items generated in violation of certain "fraud and abuse" provisions of the 
Social Security Act, including the anti-kickback provisions, constitutes a false or fraudulent claim under the False Claims Act. In 
some cases, whistleblowers, the federal government, and some courts have taken the position that entities that allegedly have 
violated other statutes, such as the federal self-referral prohibition commonly known as the Stark Law, have thereby submitted false 
claims under the False Claims Act.  From time to time, participants in the healthcare industry, including our company and our 
customers, may be subject to actions under the False Claims Act, and it is not possible to predict the impact of such actions. 

Because of our international operations, we are subject to the U.S. Foreign Corrupt Practices Act (the "FCPA") and similar 

anti-bribery laws of other countries in which we provide services. The FCPA and similar anti-bribery laws generally prohibit 
companies and their intermediaries from making improper payments to government officials or other third parties for the purpose of 
obtaining or retaining business or gaining any business advantage.  Failure to comply with the FCPA and similar legislation could 
result in the imposition of civil or criminal fines and penalties. 

Employees 

As of February 1, 2016, we had approximately 2,400 employees.  Our employees are not subject to any collective 

bargaining agreements.  We believe we have good relationships with our employees. 

Available Information 

Our Internet address is www.healthways.com.  We make available free of charge, on or through our Internet website, our 

annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to those reports filed or 
furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), as soon as 
reasonably practicable after we electronically file such material with, or furnish it to, the Securities and Exchange Commission (the 
"SEC").  The public may read and copy any materials that we file with the SEC at the SEC's Public Reference Room at 100 F Street 
NE, Washington DC 20549. The public may obtain information on the operation of the Public Reference Room by calling the SEC at 
1-800-SEC-0330. The SEC maintains an Internet site that contains reports, proxy and information statements, and other information 
regarding issuers that file electronically with the SEC at www.sec.gov. 

Item 1A. Risk Factors 

In the execution of our business strategy, our operations and financial condition are subject to certain risks.  A summary of 

certain material risks is provided below, and you should take such risks into account in evaluating any investment decision involving 
the Company.  This section does not describe all risks applicable to us and is intended only as a summary of certain material 
factors that could impact our operations in the industry in which we operate.  Other sections of this Annual Report on Form 10-K 
(this "Report") contain additional information concerning these and other risks. 

We depend on payments from customers, and cost reduction pressure on our customers may adversely affect our 
business and results of operations. 

The healthcare industry currently faces significant cost reduction pressures as a result of increased competition, increased 

consolidation among healthcare industry participants, constrained revenues from governmental and private sources, increasing 
underlying medical care costs, the laws and regulations relating to reimbursement and pricing generally and general economic 
conditions. Further, consolidation among our customers, particularly our health plan customers that are part of larger healthcare 
enterprises, could give these organizations even greater bargaining power, which may lead to further pressure on the prices for our 
products and services. We believe that these pressures, which may cause our customers to purchase fewer of our products and 
services, reduce the prices that they are willing to pay for our products and services or reduce the amounts of reimbursement 
available for our products and services from governmental agencies or third-party payors, will continue and possibly intensify. 

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We believe that our solutions, which are geared to foster well-being improvement by engaging people in health 
improvement programs, specifically assist our customers in controlling the costs of healthcare; however, the pressures to reduce 
costs in the short term may negatively affect our ability to sign and/or retain contracts under existing terms or to restructure these 
contracts on terms that would not have a material negative impact on our results of operations. These financial pressures could 
have a negative impact on our results of operations. 

A significant percentage of our revenues is derived from health plan customers. 

A significant percentage of our revenues is derived from health plan customers.  The health plan industry continues to 

consolidate, and we cannot assure you that we will be able to retain health plan customers, or continue to provide our products and 
services to such health plan customers on terms at least as favorable to us as currently provided, if they are acquired by other 
health plans that already participate in competing programs or are not interested in our programs. In addition, a reduction in the 
number of covered lives enrolled with our health plan customers or a decision by our health plan customers to take programs in-
house could adversely affect our results of operations. Our health plan customers are subject to increased obligations under 
PPACA, including benefit mandates, limitations on exclusions and factors used for rate setting, requirements for MLRs, and 
increased taxes. In determining how to meet these requirements, current or prospective customers may seek reduced fees or 
choose to reduce or delay the purchase of our services. 

In addition, PPACA required that each state establish or participate in an American Health Benefit Exchange ("Exchange") 

where individuals may compare and purchase health insurance. Health plans participating in an Exchange must offer a set of 
minimum benefits, known as "essential health benefits," and may elect to offer additional benefits. Chronic disease management is 
one of the ten essential health benefits. The parameters of the chronic disease management benefit may vary based upon each 
state's specific benchmark plan, which sets the standard for each market. It is possible that our services will not qualify under these 
standards in some or all states, particularly if these standards are changed. We cannot predict whether individuals who are currently 
receiving our services will switch to health plans offered through the Exchanges that do not include our services. If we are unable to 
provide services to health plans participating in Exchanges, if health plans in the Exchanges that engage our services are not 
successful, or if the Exchanges otherwise reduce the number of members receiving our services or the payments we receive, our 
results of operations could be negatively impacted. 

We currently derive a significant percentage of our revenues from one customer. 

Because of the size of its membership, Humana comprised approximately 13.1% of our revenues in 2015.   No other 

customer accounted for 10% or more of our revenues in 2015. Our primary contract with Humana was renewed in fiscal 2015 and 
continues through 2020. The loss or restructuring of a contract with, Humana or other large customers could have a material 
adverse effect on our business and results of operations. 

Our strategic review may cause uncertainty regarding the future of our business, divert management's attention, impact 
employee hiring and retention, increase the volatility in our stock price, and adversely impact our revenue, operating 
results and financial condition. 

As disclosed under Item 1. "Business – Business Strategy," we are engaged in a comprehensive review of our organization, 

including its business structure, costs, product offerings and how we deliver those, as well as listening to and understanding our 
customers' requirements and how best to meet their needs.  The outcome of our strategic review is uncertain and might include the 
addition or subtraction of capabilities and technologies through internal development, strategic alliances with other entities and/or 
selective acquisitions, divestitures or investments. The strategic review process is complex and may require the expenditure of 
significant time and resources by us and may divert management's time and attention. Additionally, our strategic review may cause 
or result in: 

•  disruption of our business or distraction of our employees and management; 
•  difficulty in recruiting, hiring, motivating and retaining talented and skilled personnel; 
• 
•  difficulty in negotiating, maintaining or consummating business or strategic relationships or transactions. 

increased stock price volatility; and 

10 

 
 
 
 
  
  
 
 
 
 
If we are unable to mitigate these or other potential risks related to the uncertainty caused by the strategic review, it may 

disrupt our business or adversely impact our revenue, operating results and financial condition. 

Our reorganization and cost rationalization plans may be disruptive and could harm our operations. 

In October 2015, we announced a restructuring plan which is intended to improve efficiency and deliver greater value to our 
customers as well as to create cost savings.  As part of the restructuring plan, the Company has been moving from an organization 
focused on five customer end markets to a structure centered on two primary businesses – Population Health Services and Network 
Solutions. Additionally, we announced a cost rationalization plan focusing in part on our business technology architecture and in 
part on the cost-effective deployment of human capital and optimization of facilities infrastructure. 

We cannot assure you that we will be able to successfully implement our restructuring and cost rationalization plans. 

Further, our ability to achieve the anticipated benefits, including the anticipated levels of cost savings and efficiency, of such plans 
within expected timeframes is subject to many estimates and assumptions, which are, in turn, subject to significant economic, 
market, competitive or other uncertainties, some of which are beyond our control.  Restructuring and cost rationalization can require 
a significant amount of management and other employees' time and focus, which may divert attention from operating and growing 
our business.  Further restructuring or reorganization activities may also be required in the future beyond what is currently planned, 
which could further enhance the risks associated with these activities. There is no assurance that we will successfully implement, or 
fully realize the anticipated positive impact of, our restructuring and cost rationalization plans, in the timeframes we desire or at all. 

Our business strategy is dependent in part on developing new and additional products and services to complement our 
existing products and services, as well as seeking relationships which are effective in expanding distribution channels 
and enhancing our products and services. 

Our strategy focuses on helping people adopt and/or maintain healthy behaviors, reducing health-related risk factors, and 

optimizing care for identified health conditions.  While we have considerable experience in solutions for a broad range of health 
conditions, any new or modified programs will involve inherent risks of execution, such as our ability to implement our programs 
within expected timelines or cost estimates; our ability to obtain adequate financing to provide the capital that may be necessary to 
support our operations and to support or guarantee our performance under new contracts; and our ability to deliver outcomes on 
any new products or services.  In addition, as part of our business strategy, we may enter into relationships to establish additional 
distribution channels and/or to facilitate product development. As we collaborate with third-parties to develop products potentially 
offered through new or alternative distribution channels, we may face difficulties, such as potential customer overlap and 
misalignment on objectives which may adversely affect our business. 

Our business strategy relating to the development and introduction of new products and services exposes us to risks such 
as limited customer acceptance and additional expenditures that may not result in additional net revenue. 

An important component of our business strategy is to focus on new products and services that enable us to provide 

immediate value to our customers, such as Dr. Dean Ornish's Lifestyle Management Programs.  Customer acceptance of these 
new products and services cannot be predicted with certainty, and if we fail to execute properly on this strategy or to adapt this 
strategy as market conditions evolve, our ability to grow revenue and our results of operations may be adversely affected. 

If we fail to successfully implement our business strategy, our financial performance and our growth could be materially 
and adversely affected. 

Our future financial performance and success are dependent in large part upon our ability to implement our business 

strategy successfully.  Implementation of our strategy will require effective management of our operational, financial and human 
resources and will place significant demands on those resources.  See Item 1. "Business – Business Strategy" for more information 
regarding our business strategy.   There are risks involved in pursuing our strategy, including the following: 

•  We may not be able to hire or retain the personnel necessary to manage our strategy effectively. 

•  We may be unsuccessful in implementing improvements to operational efficiency and such efforts may not yield the 

intended result. 

• 

Execution of our strategy may cause us to incur substantial implementation costs, make substantial investments in technology
and/or incur additional indebtedness, which may divert capital away from our traditional business operations. 

11 

  
 
  
  
  
  
 
 
 
 
  
  
  
 
 
In addition to the risks set forth above, implementation of our business strategy could be affected by a number of factors 

beyond our control, such as increased competition, legal developments, government regulation, general economic conditions, 
increased operating costs or expenses, and changes in industry trends. We may decide to alter or discontinue certain aspects of 
our business strategy at any time. If we are not able to implement our business strategy successfully, our long-term growth and 
profitability may be adversely affected. Even if we are able to implement some or all of the initiatives of our business strategy 
successfully, our operating results may not improve to the extent we anticipate, or at all. 

Our inability to renew and/or maintain contracts with our customers could adversely affect our business and results of 
operations. 

If our customers choose not to renew their contracts with us, our business and results of operations could be materially 

adversely affected.  

Failure to successfully execute on the terms of our contracts could result in significant harm to our business.  

Our ability to grow and expand our business is contingent upon our ability to achieve desired performance metrics, cost 

savings, and/or clinical outcomes improvements under our existing contracts and to favorably resolve contract billing and 
interpretation issues with our customers.  Some of our contracts place a portion of our fees at risk or provide for gain share 
opportunity based on achieving such metrics, savings, and/or improvements.  We cannot guarantee that we will achieve and reach 
mutual agreement with customers with respect to contractually required performance metrics, cost savings and/or clinical outcomes 
improvements under our contracts within the expected time frames. Unusual and unforeseen patterns of healthcare utilization by 
individuals with diseases or conditions for which we provide services could adversely affect our ability to achieve desired 
performance metrics, cost savings, and clinical outcomes.  Our inability to meet or exceed the targets under our customer contracts 
could have a material adverse effect on our business and results of operations.  Also, our ability to provide financial guidance with 
respect to performance-based contracts is contingent upon our ability to accurately forecast variables that affect performance and 
the timing of revenue recognition under the terms of our contracts ahead of data collection and reconciliation. 

In addition, certain of our contracts are increasing in complexity, requiring integration of data, systems, people, programs and 
services, the execution of sophisticated business activities, and the delivery of a broad array of services to large numbers of people 
who may be geographically dispersed.  The failure to successfully manage and execute the terms of these agreements could result 
in the loss of fees and/or contracts and could adversely affect our business and results of operations. 

We depend on the timely receipt of accurate data from our customers and our accurate analysis of such data. 

Identifying which members may benefit from receiving our services and measuring our performance under our contracts are 

highly dependent upon the timely receipt of accurate data from our customers and our accurate analysis of such data.  Data 
acquisition, data quality control and data analysis are complex processes that carry a risk of untimely, incomplete or inaccurate data 
from our customers or flawed analysis of such data, which could have a material adverse effect on our ability to recognize 
revenues. 

Changes in macroeconomic conditions may adversely affect our business. 

Economic difficulties and other macroeconomic conditions could reduce the demand and/or the timing of purchases for 

certain of our services from customers and potential customers.  Loss of a significant customer or a reduction in a customer's 
enrolled lives could have a material adverse effect on our business and results of operations.  In addition, changes in economic 
conditions could create liquidity and credit constraints.  We cannot assure you that we would be able to secure additional financing 
if needed and, if such funds were available, that the terms and conditions would be acceptable to us. 

12 

  
  
  
 
 
 
 
 
 
 
 
The continued expansion of our services into international markets subjects us to additional business, regulatory and 
financial risks. 

We provide health improvement programs and services in Brazil, Australia, and France. Our success in the international 

markets will depend in part on our ability to anticipate the rate of market acceptance of our solutions and the individual market 
dynamics and regulatory requirements in potential international markets.  Because the international market for our services is still 
developing and also involves many new solutions, there is no guarantee that we will be able to achieve the necessary cost savings 
and clinical outcomes improvements under our contracts with international customers within the expected time frames and reach 
mutual agreement with customers with respect to those outcomes.  The failure to accurately forecast the costs of implementing our 
strategy of establishing a presence in these markets could have a material adverse effect on our business. 

In addition, as a result of doing business in foreign markets, we are subject to a variety of additional risks that are different 

from the risks we face within the United States. Our future operating results in these countries or in other countries or regions 
throughout the world could be negatively affected by a variety of factors that are beyond our control.  These factors include political 
conditions, economic conditions, legal and regulatory constraints, currency regulations, and other matters in any of the countries or 
regions in which we operate, now or in the future.  In addition, foreign currency exchange rates and fluctuations may have an 
impact on our future costs or on future cash flows from our international operations, and could adversely affect our financial 
performance.  Other factors that may impact our international operations include foreign trade, monetary and fiscal policies both of 
the United States and of other countries, laws, regulations, and other activities of foreign governments, agencies, and similar 
organizations. Additional risks inherent in our international operations generally include, among others, the costs and difficulties of 
managing international operations, adverse tax consequences and greater difficulty in enforcing intellectual property rights in 
countries other than the United States. 

Furthermore, because of our international operations, we could be adversely affected by violations of the FCPA and similar 

anti-bribery laws of other countries in which we provide services. The FCPA and similar anti-bribery laws generally prohibit 
companies and their intermediaries from making improper payments to government officials or other third parties for the purpose of 
obtaining or retaining business. While our policies mandate compliance with these anti-bribery laws, we cannot provide assurance 
that our internal control policies and procedures will always protect us from reckless or criminal acts committed by our employees, 
contractors or agents. Violations of these laws, or allegations of such violations, could disrupt our business and adversely affect our 
results of operations, cash flows and financial condition. 

We  may  experience  difficulties  associated  with  the  implementation  and/or  integration  of  new  businesses,  services 
(including outsourced services), technologies, solutions, or products. 

We may face substantial difficulties, costs, and delays in effectively implementing and/or integrating acquired businesses, 

services (including outsourced services), or technologies into our platform.  Implementing internally-developed solutions and/or 
integrating newly acquired businesses, services (including outsourced services), and technologies could be costly and time-
consuming and may strain our resources.  Consequently, we may not be successful in implementing and/or integrating these new 
businesses, services, or technologies and may not achieve anticipated revenue and cost benefits. 

The performance of our business and the level of our indebtedness could prevent us from meeting the obligations under 
our credit agreement or the cash convertible senior notes or have an adverse effect on our future financial condition, our 
ability to raise additional capital, or our ability to react to changes in the economy or our industry. 

On June 8, 2012, we entered into the Fifth Amended and Restated Revolving Credit and Term Loan Agreement (as 

amended, the "Fifth Amended Credit Agreement"). On July 16, 2013, we completed the issuance of $150.0 million aggregate 
principal amount of cash convertible senior notes due 2018 (the "Cash Convertible Notes"), and on October 1, 2013, we entered 
into an Investment Agreement (the "Investment Agreement") with CareFirst Holdings, LLC ("CareFirst"). Pursuant to the Investment 
Agreement, we issued to CareFirst a convertible subordinated promissory note in an aggregate original principal amount of $20 
million (the "CareFirst Convertible Note"). As of December 31, 2015, our long-term debt under these arrangements, including the 
current portion but excluding the debt discount, was $250.0 million. 

13 

  
 
  
  
 
 
 
 
 
Our ability to service our indebtedness (including the debt outstanding under the Fifth Amended Credit Agreement, the 

Cash Convertible Notes and the CareFirst Convertible Note) will depend on our ability to generate cash in the future.  We cannot 
assure you that our business will generate sufficient cash flow from operations or that future borrowings will be available in an 
amount sufficient to enable us to service our indebtedness or to fund other liquidity needs. 

The Fifth Amended Credit Agreement contains various financial covenants, restricts the payment of dividends, and limits 

the amount of repurchases of our common stock.  A breach of any of these covenants could result in a default under the Fifth 
Amended Credit Agreement, in which all amounts outstanding under the Fifth Amended Credit Agreement may become 
immediately due and payable, and all commitments under the Fifth Amended Credit Agreement to extend further credit may be 
terminated. In addition, a payment default, including an acceleration following an event of default, under the Fifth Amended Credit 
Agreement or under our indenture for the Cash Convertible Notes, could each trigger an event of default under the other debt 
instrument, which could result in the principal of and the accrued and unpaid interest on such debt becoming due and payable. 

Our indebtedness could adversely affect our future financial condition or our ability to react to changes in the economy or 

industry by, among other things: 

• 

• 

• 

• 

increasing our vulnerability to a downturn in general economic conditions, loss of revenue and/or profit margins in our 
business, or to increases in interest rates, particularly with respect to the portion of our outstanding debt that is subject to 
variable interest rates; 

potentially limiting our ability to obtain additional financing or to obtain such financing on favorable terms; 

causing us to dedicate a portion of future cash flow from operations to service or pay down our debt, which reduces the 
cash available for other purposes, such as operations, capital expenditures, and future business opportunities; and 

possibly limiting our ability to adjust to changing market conditions and placing us at a competitive disadvantage compared 
to our competitors who may be less leveraged. 

The conditional cash conversion feature of the Cash Convertible Notes, if triggered, may adversely affect our financial 
condition and operating results. 

The conditional cash conversion feature of the Cash Convertible Notes (the "Cash Conversion Derivative") requires 
bifurcation from the Cash Convertible Notes in accordance with Financial Accounting Standards Board ("FASB") Accounting 
Standards Codification ("ASC") Topic 815, Derivatives and Hedging. In the event the Cash Conversion Derivative is triggered, 
holders of Cash Convertible Notes will be entitled to convert the Cash Convertible Notes at any time during specified periods at their 
option.  If one or more holders elect to convert their Cash Convertible Notes, we would be required to pay cash to settle any such 
conversion, which could adversely affect our liquidity. In addition, even if holders do not elect to convert their Cash Convertible 
Notes, we could be required under applicable accounting rules to reclassify all or a portion of the outstanding principal of the Cash 
Convertible Notes as a current rather than long-term liability, which could result in a material reduction of our net working capital. 

The accounting for the Cash Convertible Notes and related cash convertible notes hedge transactions may result in 
volatility to our consolidated statements of comprehensive income (loss). 

The Cash Conversion Derivative that is part of the Cash Convertible Notes is accounted for as a derivative liability pursuant 

to ASC Topic 470, Debt, relating to derivative instruments and hedging activities. In general, the initial valuation of the conversion 
option was bifurcated from the debt component of the Cash Convertible Notes and is measured at fair value each reporting period. 
For each financial statement period after issuance of the Cash Convertible Notes, a hedge gain (or loss) will be reported in our 
consolidated statements of comprehensive income (loss) to the extent the valuation of the Cash Conversion Derivative changes 
from the previous period. In connection with the issuance of the Cash Convertible Notes, we entered into privately negotiated 
convertible note hedge transactions (the "Cash Convertible Notes Hedges"), which are cash-settled, recorded and carried at fair 
value as a derivative asset and intended to offset the gain (or loss) associated with changes to the valuation of the Cash 
Conversion Derivative. Although we do not expect there to be a material net impact to our consolidated statements of 
comprehensive income (loss) as a result of our issuing the Cash Convertible Notes and entering into the Cash Convertible Notes 
Hedges, we cannot assure you these transactions will be completely offset, which may result in volatility to our consolidated 
statements of comprehensive income (loss). 

14 

 
 
 
  
  
  
  
 
  
 
 
 
We are subject to counterparty risk with respect to the Cash Convertible Notes Hedges. 

The counterparties to the Cash Convertible Notes Hedges (the "Counterparties") are financial institutions or affiliates of 
financial institutions, and we will be subject to the risk that these Counterparties may default or otherwise fail to perform, or may 
exercise certain rights to terminate their obligations, under the Cash Convertible Notes Hedges. Our exposure to the credit risk of 
the Counterparties will not be secured by any collateral. If one or more of the Counterparties to one or more of the Cash Convertible 
Notes Hedges becomes subject to insolvency proceedings, we will become an unsecured creditor in those proceedings with a claim 
equal to our exposure at the time under those transactions. Our exposure will depend on many factors but, generally, the increase 
in our exposure will be correlated to the increase in the market price of our common stock and in volatility of our common stock. In 
addition, upon a default or other failure to perform, or a termination of obligations, by one of the Counterparties, we may suffer 
adverse tax consequences and dilution with respect to our common stock.  We can provide no assurances as to the financial 
stability or viability of any of the Counterparties. 

We have a significant amount of goodwill and intangible assets, the value of which could become impaired. 

We have recorded significant portions of the purchase price of certain acquisitions as goodwill and/or intangible assets.  At 

December 31, 2015, we had approximately $337.0 million and $61.3 million of goodwill and intangible assets, respectively.  We 
review goodwill and intangible assets not subject to amortization for impairment on an annual basis (during the fourth quarter) or 
more frequently whenever events or circumstances indicate that the carrying value may not be recoverable.  If we determine that 
the carrying values of our goodwill and/or intangible assets are impaired, we may incur a non-cash charge to earnings, which could 
have a material adverse effect on our results of operations for the period in which the impairment occurs. 

A failure of our information systems could adversely affect our business. 

Our ability to deliver our services depends on effectively using information technology.  We expect to continually invest in 

updating and expanding our information technology capabilities.  In some cases, we may have to make systems investments before 
we generate revenues from contracts with new customers.  In addition, these system requirements expose us to technology 
obsolescence risks. 

We rely upon our information systems for operating and monitoring all major aspects of our business. These systems and, 
therefore, our operations could be damaged or interrupted bytural disasters, power loss, network failure, improper operation by our 
employees, data privacy or security breaches, computer viruses, computer hacking, network penetration or other illegal intrusions or 
other unexpected events. Any disruption in the operation of our information systems, regardless of the cause, could adversely 
impact our operations, which may adversely affect our financial condition, results of operations and cash flows. 

A cybersecurity incident could result in the loss of confidential data, give rise to remediation and other expenses, expose 
us to liability under HIPAA, consumer protection laws, or common law theories, subject us to litigation and federal and 
state governmental inquiries, damage our reputation, and otherwise be disruptive to our business. 

Theture of our business involves the receipt and storage of a significant amount of health information about the participants 

in our programs. The secure maintenance of this confidential information is critical to our business operations. To protect our 
information systems from attack, damage and unauthorized use, we have implemented multiple layers of security, including 
technical safeguards, processes, and our people. Our defenses are monitored and routinely tested internally and by external 
parties. Despite these efforts, threats from malicious persons and groups, new vulnerabilities, and advanced attacks against 
information systems create risk of cybersecurity incidents.  There can be no assurance that we will not be subject to cybersecurity 
incidents that bypass our security measures, result in loss of personal health information or other data subject to privacy laws or 
disrupt our information systems or business. As a result, cybersecurity and the continued development and enhancement of our 
controls, processes and practices remain a priority for us. We may be required to expend significant additional resources in our 
efforts to modify or enhance our protective measures against evolving threats or to investigate and remediate any cybersecurity 
vulnerabilities. The occurrence of a breach in security of our systems or those of our third-party vendors and other service 
providers could result in interruptions, delays, the loss, access, misappropriation, disclosure or corruption of data, liability under 
privacy, security and consumer protection laws or litigation under these or other laws, including common law theories, and subject 
us to federal and state governmental inquiries, any of which could have a material, adverse effect on our financial condition and 
results of operations and harm our business reputation. 

15 

 
 
 
 
 
 
 
 
 
 
In order to be successful, we must attract, engage, retain and integrate key employees and have adequate succession 
plans in place, and failure to do so could have an adverse effect on our ability to manage our business. 

Our success depends, in large part, on our ability to attract, engage, retain and integrate qualified executives and other key 

employees throughout all areas of our business. Identifying, developing internally or hiring externally, training and retaining highly-
skilled managerial and other personnel are critical to our future, and competition for experienced employees can be intense.  Failure 
to successfully hire executives and key employees or the loss of any executives and key employees could have a significant impact 
on our operations.  The loss of services of any key personnel, the inability to retain and attract qualified personnel in the future or 
delays in hiring may harm our business and results of operations. 

We recently have experienced significant changes in our senior management team, including the recent appointments of 

Donato Tramuto as our Chief Executive Officer; Sid Stolz as President, Network Solutions; Sean Slovenski, as President, 
Population Health Services; and Steve Schwartz, as Senior Vice President of Strategy and Corporate Development. Failure to 
ensure effective transfer of knowledge and smooth transitions involving the foregoing members of senior management and other 
key employees could interfere with our ability to manage and grow our business. Further, changes in our management team may be 
disruptive to our business, and any failure to successfully integrate key new hires could adversely affect our business and results of 
operations. 

We face competition for staffing, which may increase our labor costs and reduce profitability. 

We compete with other healthcare and services providers in recruiting qualified management, including executives with the 
required skills and experience to operate and grow our business, and staff personnel for the day-to-day operations of our business 
and well-being improvement call centers, including nurses, health coaches, and other healthcare professionals.  In some markets, 
the scarcity of nurses, experienced health coaches, and other medical support personnel has become a significant operating issue 
to healthcare businesses.  These challenges may require us to enhance wages and benefits to recruit and retain qualified 
management and other professionals.  Difficulties in attracting and retaining qualified management, nurses, health coaches, and 
other healthcare professionals, or in controlling labor costs, could have a material adverse effect on our profitability. 

Our industry is a rapidly evolving and highly competitive segment of the healthcare industry. 

We operate is an evolving segment of the overall healthcare industry with many entities marketing or announcing an 

intention to offer a variety of population health improvement services and other services to health plans, integrated healthcare 
systems, self-insured employers, and government entities. The financial, research, staff, and marketing resources of these entities 
may exceed our resources. 

We believe we have advantages over our competitors because of the breadth and depth of our well-being improvement 

capabilities, including our scope of strategic relationships, state-of-the-art proprietary information technology, predictive modeling 
capabilities, behavior-change techniques, the comprehensive recruitment and training of our clinical colleagues, our experienced 
management team, the comprehensive clinicalture of our product offerings, our established reputation for providing well-being 
improvement services to members with health risk factors or chronic diseases, and the proven financial and clinical outcomes of our 
programs.  However, we cannot assure you that we can compete effectively with other companies. 

We are party to litigation that could force us to pay significant damages and/or harm our reputation. 

We are subject to certain legal proceedings, which potentially involve large claims and significant defense costs (see 
Item 3. "Legal Proceedings").  These legal proceedings and any other claims that we may face, whether with or without merit, could 
result in costly litigation, and divert the time, attention, and resources of our management.  Although we currently maintain various 
types of liability insurance, there can be no assurance that the coverage limits of such insurance policies will be adequate or that all 
such claims will be covered by insurance.  Although we believe that we have conducted our operations in full compliance with 
applicable statutory and contractual requirements and that we have meritorious defenses to outstanding claims, it is possible that 
resolution of these legal matters could have a material adverse effect on our results of operations.  In addition, legal expenses 
associated with the defense of these matters may be material to our results of operations in a particular financial reporting period. 

16 

 
 
  
 
  
 
 
  
 
 
 
Compliance with federal and state legislative and regulatory initiatives could adversely affect our results of operations or 
may require us to spend substantial amounts acquiring and implementing new information systems or modifying existing 
systems. 

Our customers are subject to considerable state and federal government regulation.  Many of these regulations are vaguely 

written and subject to differing interpretations that may, in certain cases, result in unintended consequences that could impact our 
ability to effectively deliver services. 

We believe that federal requirements governing the confidentiality of individually-identifiable health information permit us to 
obtain individually-identifiable health information for well-being improvement purposes from a covered entity; however, state laws or 
regulations could impose additional and more restrictive privacy and security restrictions.  We are required to comply with most 
requirements of the HIPAA privacy and security laws and regulations and may be subject to criminal or civil penalties for violations 
of these regulations. In addition, impermissible uses and disclosures of unsecured individually identifiable health information are 
presumed to be breaches for which notice must be provided by us or our customers to affected individuals and, in some cases, the 
media, unless it can be demonstrated that there is a low probability that the information has been compromised. 

We continually monitor the extent to which federal and state legislation and regulations govern our operations. New federal 

or state legislation or regulations that restrict our ability to obtain and handle individually-identifiable health information or that 
otherwise restrict our operations could have a material adverse effect on our results of operations. 

Government regulators may interpret current regulations or adopt new legislation governing our operations in a manner 
that subjects us to penalties or negatively impacts our ability to provide services. 

Broadly written Medicare fraud and abuse laws and regulations may be subject to varying interpretations, which may 

expose us to potential civil and criminal litigation regarding the structure of current and past contracts entered into with our 
customers. The Bipartisan Budget Act of 2015 requires civil monetary penalties, including penalties for some of the Medicare fraud 
and abuse laws, to increase by up to 150% by August 1, 2016, and to increase annually thereafter. 

Expanding the well-being and health management industry to Medicare beneficiaries enrolled in Medicare Advantage plans 

could lead to increased direct regulation of well-being and health management services.  Further, providing services to Medicare 
Advantage beneficiaries may result in our being subject directly to various federal laws and regulations, including the federal False 
Claims Act, billing and reimbursement requirements and other provisions related to fraud and abuse. 

In addition, certain of our services, including health utilization management and certain claims payment functions, require 

licensure by government agencies.  We are subject to a variety of legal requirements in order to obtain and maintain such licenses, 
but little guidance is available to determine the scope of some of these requirements.  Failure to obtain and maintain any required 
licenses or failure to comply with other laws and regulations applicable to our business could have a material negative impact on 
our operations. 

17 

  
  
 
  
 
 
 
 
 
Certain of our professional healthcare employees, such as nurses, must comply with individual licensing requirements. 

All of our healthcare professionals who are subject to licensing requirements, such as the professionals located at well-

being improvement call centers, are licensed in the state in which they are physically present.  Multiple state licensing requirements 
for healthcare professionals who provide services telephonically over state lines may require us to license some of our healthcare 
professionals in more than one state.  We continually monitor legislative, regulatory, and judicial developments in telemedicine; 
however, new agency interpretations, federal or state  legislation or regulations, or judicial decisions could increase the requirement 
for multi-state licensing of all well-being improvement call center health professionals, which could increase our costs of services 
and could have a material adverse effect on our results of operations. 

Healthcare legislation may result in a reduction to our revenues from government health programs and private insurance 
companies. 

Among other things, PPACA decreases the number of uninsured individuals and expands coverage through the expansion 
of public programs, increased access to private sector health insurance and a number of health insurance market reforms.  PPACA 
also encourages utilization of preventive services and wellness programs, such as those provided by the Company.  However, 
PPACA also directly affects our customers or prospective customers and may increase their costs and/or reduce their 
revenues.  For example, PPACA prohibits commercial health plans from using gender, health status, family history, or occupation to 
set premium rates, eliminates pre-existing condition exclusions, and bans annual benefit limits.  In addition, PPACA mandates 
minimum MLRs for health plans such that the percentage of health coverage premium revenue spent on healthcare medical costs 
and quality improvement expenses must be at least 80% for individual and small group health plans and 85% for large group 
coverage and Medicare Advantage plans, with policyholders receiving rebates, and CMS receiving refunds in the case of Medicare 
Advantage plans, if the actual loss ratios fall below these minimums.  PPACA provides for reductions in funding to Medicare 
Advantage programs, which may cause some Medicare Advantage plans to raise beneficiary premiums or limit benefits.   

While we believe that our programs and services specifically assist our customers in controlling their costs and improving 
their competitiveness, it is possible that the reforms imposed by PPACA will adversely affect the profitability of our customers and 
cause our customers or prospective customers to reduce or delay the purchase of our services or to demand reduced 
fees.  Further, demand for our programs could be reduced if Medicare Advantage plans respond to PPACA funding reductions or 
other changes by eliminating our programs or by limiting or changing benefits in a manner that causes some Medicare Advantage 
beneficiaries to terminate their Medicare Advantage coverage.   

Because of PPACA's complexity, lack of implementing regulations or interpretive guidance, gradual and potentially delayed 
implementation, remaining or new court challenges, and possible amendment or repeal, we are unable to predict all of the ways in 
which PPACA could impact the Company.  We could also be impacted by future healthcare reform legislative initiatives and/or 
government regulation. 

Item 1B. Unresolved Staff Comments 

Not applicable. 

18 

 
 
  
 
  
 
  
 
 
Item 2.  Properties 

We lease approximately 264,000 square feet of office space in Franklin, Tennessee, which contains our corporate 

headquarters, our Population Health Business headquarters and one of our well-being improvement call centers, pursuant to an 
agreement that expires in February 2023.  We also lease approximately 92,000 square feet of office space in Chandler, Arizona 
which contains our Network Solutions Business and one of our well-being improvement call centers. 

In addition, we lease office space for our five other well-being improvement call center locations for an aggregate of 
approximately 110,000 square feet of space with lease terms expiring on various dates from 2016 to 2020.  Our operations support 
and training offices contain approximately 39,000 square feet in aggregate and have lease terms expiring from 2016 to 2020. 

Item 3.  Legal Proceedings 

Junk Fax Prevention Act Lawsuits 

On September 16, 2014, Healthways and its wholly owned subsidiary, Healthways Wholehealth Networks, Inc ("HWHN"), 
weremed in a putative class action lawsuit filed by Edward Simon, DC in the Superior Court of California, County of Los Angeles, 
seeking damages and other relief relating to alleged violations of the Telephone Consumer Protection Act ("TCPA"), as amended by 
the Junk Fax Prevention Act ("JFPA"), in connection with faxes allegedly transmitted to members of HWHN's network of 
complementary and alternative care practitioners. The JFPA prohibits sending an "unsolicited advertisement" to a fax machine and 
requires the sender to provide a notice to allow a recipient to "opt out" of future fax transmissions (including, pursuant to rules 
promulgated by the Federal Communications Commission ("FCC"), those sent with the prior express invitation or permission of the 
recipient). The complaint seeks damages in excess of $5 million. The case has been removed to the United States District Court for 
the Central District of California, Eastern Division ("California Matter"). 

On December 22, 2014, HWHN was alsomed in a putative class action lawsuit filed by Affiliated Health Care Associates, 

P.C. in the United States District Court for the Northern District of Illinois, Eastern Division ("Illinois Matter"), seeking damages and 
other relief relating to alleged violations of the TCPA, the Illinois Consumer Fraud and Deceptive Business Practices Act, and Illinois 
common law in connection with faxes allegedly sent to members of HWHN's network of complementary and alternative care 
practitioners. The complaint seeks damages in an unstated amount. On May 29, 2015, the plaintiff in the Illinois Matter voluntarily 
dismissed its lawsuit without prejudice; that plaintiff has been joined as a party in the California Matter.  

In connection with these actions, on March 2, 2015, Healthways and HWHN filed with the FCC a Petition for Retroactive 

Waiver ("Waiver Petition") of the FCC's regulation that requires advertising faxes sent with the prior express invitation or permission 
of the recipient to include an "opt-out" notice. On August 28, 2015, the FCC granted the Company relief requested in the Waiver 
Petition.  We cannot predict the impact on the California Matter of the FCC's grant of relief pursuant to the Waiver Petition. 

On December 17, 2015, the court in the California Matter denied a class certification motion by the plaintiff and on 
February 1, 2016, denied the plaintiff's motion to stay proceedings. The litigation in the California Matter continues, and we intend to 
vigorously defend the allegations. 

19 

 
 
  
 
  
  
  
  
 
 
Performance Award Lawsuit 

On September 4, 2012, Milton Pfeiffer, claiming to be a stockholder of the Company ("Plaintiff"), filed a putative derivative 

action against the Company and the Company's Board of Directors (the "Board") in Delaware Chancery Court alleging that the 
Compensation Committee of the Board and the Board breached their fiduciary duties and violated the Company's 2007 Stock 
Incentive Plan (the "Plan") by granting Ben R. Leedle, Jr., then Chief Executive Officer and President of the Company, discretionary 
performance awards under the Plan in the form of options to purchase an aggregate of 500,000 shares of the Company's common 
stock, which consisted of a performance award in November 2011 granting Mr. Leedle the right to purchase 365,000 shares and a 
performance award in February 2012 granting Mr. Leedle the right to purchase 135,000 shares (collectively, the "Performance 
Awards").  Plaintiff alleges that the Performance Awards exceeded what is authorized by the Plan and that the Company's 2012 
proxy statement, in which the Performance Awards are disclosed, is false and misleading.  Plaintiff also alleges that Mr. Leedle 
breached his fiduciary duties and was unjustly enriched by receiving the Performance Awards.  Plaintiff is seeking, among other 
things, the rescission or disgorgement of all alleged "excess" awards granted to Mr. Leedle under the Performance Awards, to 
recover any incidental damages to the Company, and an award of attorneys' fees and expenses.  On November 2, 2012, the 
Company and the Board filed a Motion to Dismiss because Plaintiff failed to make a demand upon the Board as required by 
Delaware law.  On November 8, 2013, the Court denied the Company's Motion to Dismiss. On February 21, 2014, the Company 
filed its answer. On May 15, 2015, in connection with the termination of Mr. Leedle's employment, the Board ratified the awards to 
Mr. Leedle pursuant to Section 204 of the Delaware General Corporate Law and subsequently sent notice of the ratification to 
shareholders.   No shareholder filed a timely objection to the ratification.  Upon the expiration of the time period for shareholders to 
object to the ratification, the Company took the position that the ratification rendered the Plaintiff's claims moot.  The parties then 
agreed to submit a stipulation of dismissal of the case to the Court. On October 30, 2015, the Court entered an Order that 
dismissed the case with prejudice with respect to Plaintiff Milton Pfeiffer as moot but without prejudice to the proposed class.  No 
compensation in any form passed to the Plaintiff or to Plaintiff's attorneys.  The Order preserves the right of counsel for Milton 
Pfeiffer to petition the Court for an award of attorneys' fees. 

Summary 

We are also subject to other contractual disputes, claims and legal proceedings that arise from time to time in the ordinary 

course of our business.  While we are unable to estimate a range of potential losses, we do not believe that any of the legal 
proceedings pending against us as of the date of this report, some of which are expected to be covered by insurance policies, will 
have a material adverse effect on our financial condition but may have an adverse effect on our financial results for a particular 
period.  As these matters are subject to inherent uncertainties, our view of these matters may change in the future. 

Item 4.  Mine Safety Disclosures 

Not applicable. 

20 

  
  
 
  
 
 
 
Executive Officers of the Registrant 

The following table sets forth certain information regarding our executive officers as of March 4, 2016.  Executive officers of 

the Company serve at the pleasure of the Board. 

Officer 

Donato Tramuto 

Age 

59 

Position 

Chief Executive Officer of the Company since November 2015. Chairman of the Board of Aptus 
Health (formerly known as Physicians Interactive) since November 2015. Chief Executive 
Officer and Chairman of the Board of Physicians Interactive Holdings from July 2013 to 
October 2015. Chief Executive Officer, Founder and Vice Chairman of Physicians Interactive 
Holdings from October 2008 to July 2013. Chief Executive Officer of i3 from 2004 to 2006. 
Chief Executive Officer and Co-Founder of Constella Health Strategies from 1998 to 2003. 

Alfred Lumsdaine 

50 

Chief Financial Officer of the Company since January 2011. Interim Chief Executive Officer of 
the Company from May 2015 to November 2015. Chief Accounting Officer of the Company 
from February 2002 until January 2011. 

Sidney Stolz 

54 

President, Network Solutions since October 2015. President of Chip Rewards, Inc. from May 
2012 to October 2015. Chief Growth Officer of New Century Health from August 2010 to 
September 2011. Executive Vice President of Healthcare Solutions, Inc. from March 2008 to 
September 2009. 

Sean Slovenski 

48 

Glenn Hargreaves 

Mary Flipse 

49 

49 

President, Population Health since February 2016. Chief Executive Officer of Care Innovations 
from October 2013 to February 2016. Vice President of Innovation at Humana from April 2013 
to September 2013. Segment Vice President of Health and Productivity Solutions at Humana 
from October 2011 to April 2013.  Chief Executive Officer of HumanaVitality from December 
2010 to October 2011. Co-Founder and Chief Executive Officer of Hummingbird Coaching 
Services from March 2003 to January 2011. 

Chief Accounting Officer of the Company since July 2012 and Controller since January 
2011.  Director of Tax of the Company from April 2005 until January 2011. 

General Counsel of the Company since July 2012.  Director, Corporate Counsel of the 
Company from February 2012 to July 2012.  Operations Counsel of the Company from August 
2011 until February 2012.  Assistant General Counsel of King Pharmaceuticals from May 2005 
to July 2011. 

21 

  
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
PART II 

Item 5. Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities 

Market Information 

Our common stock is traded on The NASDAQ Stock Market ("NASDAQ") under the symbol "HWAY". 

The following table sets forth the high and low sales prices per share of our common stock as reported by NASDAQ for the 

relevant periods. 

Year ended December 31, 2015 
First quarter 
Second quarter 
Third quarter 
Fourth quarter 

Year ended December 31, 2014 
First quarter 
Second quarter 
Third quarter 
Fourth quarter 

Performance Graph 

  $

  $

High 

Low 

23.30    $
20.71      
14.22      
13.72      

17.36    $
18.73      
18.68      
20.20      

18.12  
11.86  
10.84  
9.93  

11.50  
16.05  
15.61  
13.99  

The following graph compares the total stockholder return of $100 invested on December 31, 2010 in (a) the Company, (b) 

the NASDAQ U.S. Stocks Benchmark index and (c) the NASDAQ Health Care Providers index, assuming the reinvestment of all 
dividends. 

HWAY 
NASDAQ U.S. Stocks Benchmark 
NASDAQ Health Care Providers 

12/31/2010
100.0
100.0
100.0

12/31/2011
61.5
100.3
109.9

12/31/2012 
95.9 
116.8 
124.4 

12/31/2013
137.5
155.9
171.8

12/31/2014
178.1
175.3
221.9

12/31/2015
115.3
176.2
240.3

The stock price performance shown on this graph is not necessarily indicative of future price performance. 

Notes: 
A. The lines represent annual index levels derived from compounded daily returns that include all dividends. 
B. The indexes are reweighted daily, using the market capitalization on the previous trading day. 
C. If the annual interval, based on the fiscal year end, is not a trading day, the preceding trading day is used. 
D. The index level for all series was set to $100.00 on December 31, 2010. 

22 

 
 
 
 
 
  
  
    
  
   
     
  
    
    
    
  
    
       
   
    
       
   
    
    
    
 
 
 
  
 
 
 
 
Unregistered Sales of Equity Securities 

As described further below in "Management's Discussion and Analysis of Financial Condition and Results of Operations - 

Liquidity and Capital Resources", CareFirst has an opportunity to earn warrants based on achievement of certain quarterly 
thresholds for revenue. On December 11, 2015, we issued to CareFirst warrants to purchase 158,622 shares of our common stock 
at an exercise price of $11.51 per share. The issuance of these warrants was exempt from registration under Section 4(a)(2) of the 
Securities Act of 1933, as amended, because it was a transaction not involving a public offering. 

Holders 

At February 17, 2016, there were approximately 8,150 holders of our common stock, including 217 stockholders of record. 

Dividends 

We have never declared or paid a cash dividend on our common stock.  We intend to retain any earnings to finance the 
growth and development of our business and do not expect to declare or pay any cash dividends in the foreseeable future.  Our 
Board will review our dividend policy from time to time and may declare dividends at its discretion; however, our Fifth Amended 
Credit Agreement places restrictions on the payment of dividends.  For further discussion of the Fifth Amended Credit Agreement, 
see Item 7. "Management's Discussion and Analysis of Financial Condition and Results of Operation - Liquidity and Capital 
Resources." 

Securities Authorized for Issuance Under Equity Compensation Plans 

See Part III, Item 12. "Security Ownership of Certain Beneficial Owners and Management and Related Stockholder 
Matters," for information regarding securities authorized for issuance under our equity compensation plans, which is incorporated by 
reference herein. 

Related Stockholder Matter 

A copy of the Healthways, Inc. Annual Report on Form 10-K for 2015 filed with the Securities and Exchange Commission is 

available on the Company's website, www.healthways.com. It is also available from the Company (without exhibits) at no charge. 
These requests should be directed to Chip Wochomurka, Vice President – Investor Relations, at the Company's corporate office. 

23 

  
  
  
 
 
 
 
  
  
 
 
Item 6. Selected Financial Data 

The following table represents selected financial data.  The table should be read in conjunction with Item 7. "Management's 
Discussion and Analysis of Financial Condition and Results of Operations" and Item 8. "Financial Statements and Supplementary 
Data" of this Report. 

(In thousands, except per share data) 

Operating Results: 
Revenues 
Cost of services (exclusive of depreciation and 

amortization included below) 

Selling, general and administrative expenses 
Depreciation and amortization 
Restructuring and related charges 
Gain on sale of business 
Legal settlement charges 
Impairment loss 
Operating income (loss) 
Interest expense 
Equity in loss from joint ventures (2) 

  $ 

Income (loss) before income taxes 
Income tax expense (benefit) 
Net income (loss) 
  $ 
Less: net loss attributable to non-controlling interest     
Net income (loss) attributable to Healthways, Inc. 

  $ 

  $  

Basic income (loss) per share: 

Diluted income (loss) per share: (1) 

  $ 

  $ 

Weighted average common shares and equivalents:      
Basic 
Diluted (1) 

Year Ended 
December 31,      

2015 

Year Ended 
December 31,     
2014 

Year Ended 
December 31,     
2013 

Year Ended 
December 31,    
2012 

Year Ended 
December 31,  
2011 

  $ 

770,598    $ 

742,183    $ 

663,285    $ 

677,170    $ 

688,765  

635,909      
68,142      
49,855      
15,097      
(1,873)      
—      
—      
3,468    $ 
18,328      
(20,229)      

(35,089)   $ 
(3,771)     
(31,318)   $ 
(371)      
(30,947)    $ 

598,280      
65,377      
53,378      
—      
—      
17,715      
—      
7,433    $ 
17,581      
—      

(10,148)   $ 
(4,587)     
(5,561)   $ 
—      
(5,561)   $ 

547,387      
61,205      
52,791      
—      
—      
—      
—      
1,902    $ 
16,079      
—      

(14,177)   $ 
(5,636)     
(8,541)   $ 
—      
(8,541)   $ 

533,880      
60,888      
51,734      
1,773      
—      
—      
—      
28,895    $ 
14,149      
—      

510,724  
64,843  
49,988  
9,036  
—  
—  
183,288  
(129,114)  
13,193  
—  

14,746    $ 
6,722      
8,024    $ 
—      
8,024    $ 

(142,307)  
15,386  
(157,693)  
—  
(157,693)  

(0.86)   $ 

(0.16)   $ 

(0.25)   $ 

0.24    $ 

(4.68)  

(0.86)   $ 

(0.16)   $ 

(0.25)   $ 

0.24    $ 

(4.68)  

35,832      
35,832      

35,302      
35,302      

34,489      
34,489      

33,597      
33,836      

33,677  
33,677  

Balance Sheet Data: 
Cash and cash equivalents 
Working capital (deficit) (3) 
Total assets 
Long-term debt 
Other long-term liabilities 
Stockholders' equity 

Other Operating Data: 
Annualized revenue in backlog 

  $ 

1,870    $ 
(27,403)     
716,997      
212,362      
38,238      
280,590      

1,765    $ 
(7,629)     
811,908      
231,112      
72,993      
304,590      

2,584    $ 
(5,194)     
749,011      
237,582      
51,003      
302,690      

1,759    $ 
13,551      
748,268      
278,534      
26,602      
278,821      

864  
8,774  
708,905  
266,117  
31,351  
265,716  

  $ 

2,488    $ 

9,100    $ 

39,800    $ 

39,000    $ 

29,400  

(1)  The impact of potentially dilutive securities for the years ended December 31, 2015, December 31, 2014, December 31, 2013 

and December 31, 2011 was not considered because the impact would be anti-dilutive. 

(2) 

Includes the impact of the investment in a joint venture with Gallup and a loss on the remaining investment commitment for the 
year ended December 31, 2015. 

(3)  See "Liquidity  and  Capital  Resources"  under  Item  7.  "Management's  Discussion  and  Analysis  of  Financial  Condition  and 
Results of Operations" for more information regarding our working capital deficit for the year ended December 31, 2015. 

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Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations 

Please read the following discussion and analysis of our financial condition and results of operations together with our 

consolidated financial statements and related notes included under Item 8 of this Annual Report on Form 10-K. 

Trends in Our Business 

The following trends have contributed to the results of our consolidated operations, and we anticipate that they will continue 

to impact our future results: 

• 

In the third quarter of 2015, we began implementing the 2015 Restructuring Plan that the Company committed to in 
October 2015, which is intended to improve efficiency and deliver greater value to our customers.  

The 2015 Restructuring Plan, which we expect to improve efficiency and deliver greater value to our customers, is expected 

to be complete in 2016. In 2015 in connection with the 2015 Restructuring Plan, we incurred severance and benefit costs, 
consulting costs, lease termination costs, and fixed asset retirements. In addition, in August 2015 we closed one office, which 
resulted in employee severance and lease costs. 

We expect to incur a total of approximately $25 million in restructuring charges related to the 2015 Restructuring Plan, 

substantially all of which are expected to result in cash expenditures. We expect that the total charges will consist of approximately 
$10.5 million to $11.5 million of severance and other employee-related costs; approximately $8 million to $9 million of lease 
termination costs; and approximately $5.5 million to $6 million in consulting and other costs.   

• 

We are moving from an organization focused on five customer end-markets to a structure centered on two primary 
businesses – Network Solutions and Population Health Services. 

We believe that a decentralized structure allows a strengthened leadership team to create a strong customer focus in each 

business. 

• 

As a part of our 2015 Restructuring Plan, we are undertaking a cost rationalization in our Population Health Services 
business seeking to align our cost structure, allocation of capital and innovation cycle with the evolving dynamics of 
a proven customer market. 

The cost rationalization work includes a comprehensive portfolio review of solutions and services and should be complete 

in 2016. 

Executive Overview of Results 

The key financial results for the year ended December 31, 2015 are: 

revenues of $771.0 million for 2015, up 3.8% from $742.2 million for 2014;  

net loss of $30.9 million for 2015 compared to a net loss of $5.6 million for 2014;  

restructuring charges of $15.1 million in 2015 associated with our 2015 Restructuring Plan;  

an impairment of our investment in a joint venture with Gallup and a loss on the remaining investment commitment 
aggregating $19.6 million; 

• 

• 

• 

 • 

 •  CEO transition-related expenses were incurred totaling $4.7 million associated with the termination in May 2015 of our 

former President and Chief Executive Officer and transition to the newly appointed Chief Executive Officer; 

 • 

an increase in our valuation allowance for our deferred tax assets was recorded of $9.8 million due to management's 
judgment that it is more likely than not that a portion of the deferred tax assets will not be realized; and  

  • 

the sale of Navvis Healthcare, LLC ("Navvis") in November 2015 resulted in a gain of $1.9 million.  

25 

  
   
  
  
 
  
  
 
 
 
 
  
 
  
  
  
  
  
  
  
  
  
  
  
 
 
Results of Operations 

The following table sets forth the components of the statements of operations for the years ended December 31, 2015, 

2014 and 2013 expressed as a percentage of revenues. 

Revenues 
Cost of services (exclusive of depreciation and amortization included below)    
Selling, general and administrative expenses 
Depreciation and amortization 
Restructuring and related charges 
Gain on sale of business 
Legal settlement charges 
Operating income (1) 

Interest expense 
Equity in loss from joint ventures 

Loss before income taxes 
Income tax benefit 

Net loss (1) 
Less: net loss attributable to non-controlling interest 
Net loss attributable to Healthways, Inc. (1) 

(1)  Figures may not add due to rounding. 

Revenues 

Year Ended 
December 31, 
2014 

2013 

2015 

100.0%       
82.5%       
8.8%       
6.5%       
 2.0%       
 (0.2)%      
—%       
0.5%       

2.4%       
(2.6)%      

(4.6)%      
(0.5)%      

(4.1)%      
—%       
 (4.0)%      

100.0%       
80.6%       
8.8%       
7.2%       
—%       
 —%       
2.4%       
1.0%       

2.4%       
—%       

(1.4)%      
(0.6)%      

(0.7)%      
—%       
(0.7)%      

100.0%    
82.5%    
9.2%    
8.0%    
—%    
—%    
—%    
0.3%    

2.4%    
—%    

(2.1)%   
(0.8)%   

(1.3)%   
—%    
 (1.3)%   

Revenues for 2015 increased $28.4 million, or 3.8%, over 2014, primarily due to: 

• 

• 

an increase in the number of members eligible to participate in our fitness solutions, primarily due to increased enrollment in 
Medicare Advantage as well as growth in our customers' membership; 

an increase in average participation per member in our fitness solutions, primarily due to our initiatives to drive 
higher participation; and 

• 

the commencement of contracts with new customers and ramping revenues under existing contracts. 

These increases were in excess of the impact of contract terminations in 2014 and 2015, including four health plan 

contracts in 2014 for our disease management solution (the "four terminated contracts"), and the completion of short-
term consulting engagements with certain customers during 2014. 

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• 

• 

Revenues for 2014 increased $78.9 million, or 11.9%, over 2013, primarily due to: 

the commencement of contracts with new customers and growth with existing customers; and 

an increase in participation in our fitness solutions, as well as in the number of members eligible to participate in such 
solutions. 

These increases were somewhat offset by terminations of contracts with certain customers. 

Cost of Services 

Cost of services (excluding depreciation and amortization) as a percentage of revenues for 2015 increased to 82.5% 

compared to 80.6% for 2014, primarily due to the following: 

• 

• 

• 

• 

the impact of the four terminated contracts and the completion of certain short-term consulting engagements that were in 
effect during 2014 and carried a lower than average cost of services as a percentage of revenues; and 

three customer contract renewals that changed certain contract terms and structure, resulting in lower contract margins in 
2015, but that provide us an opportunity to grow revenue and expand margins over the term of the contracts. 

These increases are partially offset by:  

improved operating leverage and efficiency gains; and 

a decrease in support costs related to our technology platform, partially offset by recoupment of fees in 2014 related to 
certain supplier service level agreements. 

Cost of services (excluding depreciation and amortization) as a percentage of revenues for 2014 decreased to 80.6% 

compared to 82.5% for 2013, primarily due to the following: 

• 

economies of scale resulting from certain types of costs that remain relatively fixed or do not increase at the same rate as 
revenues; and 

• 

a decrease in support costs primarily related to our technology platform. 

These decreases were somewhat offset by: 

• 

• 

an increase in royalty expense related to certain strategic relationships and agreements; and 

an increase in the level of short-term and long-term incentive compensation expense based on the Company's actual and 
projected financial performance against established targets. 

Selling, General and Administrative Expenses 

Selling, general and administrative expenses as a percentage of revenues remained consistent at 8.8% for 2015 and 2014, 

with a decrease in expenses related to proxy contest defense costs, which were incurred in 2014 and did not recur in 2015, offset 
by increased expenses associated with the termination in May 2015 of our former President and Chief Executive Officer and 
consulting expenses incurred as a result of the 2015 Restructuring Plan. 

Selling, general and administrative expenses as a percentage of revenues for 2014 decreased to 8.8% compared to 9.2% 

for 2013 primarily due to our ability to more effectively leverage our selling, general and administrative expenses as a result of 
growth in our operations, partially offset by expenses incurred in 2014 in connection with proxy contest defense costs. 

27 

 
  
  
  
  
  
  
  
  
 
  
  
  
 
  
  
  
 
  
  
  
  
  
 
 
Depreciation and Amortization 

Depreciation and amortization expense decreased 6.6% for 2015 compared to 2014, primarily due to certain intangible 

assets becoming fully amortized during 2014. 

Depreciation and amortization expense increased 1.0% for 2014 compared to 2013, primarily due to increased depreciation 

expense related to our technology platform, partially offset by decreased amortization expense due to certain intangible assets 
becoming fully amortized during 2013 and 2014. 

Restructuring and Related Charges 

In connection with the 2015 Restructuring Plan, we incurred charges of $15.1 million, which primarily consisted of one-time 
termination benefits, third-party consulting charges and asset retirements incurred in connection with the 2015 Restructuring Plan. 

Gain on Sale of Business 

On November 1, 2015, we sold Navvis, a provider of healthcare consulting and advisory services, which resulted in a gain 

of $1.9 million. 

Legal Settlement Charges 

During 2014, we incurred charges of approximately $9.4 million in connection with the Company's settlement of a legal 

matter included in the results of operations in the first quarter of 2014 as well as $8.3 million related to two additional legal 
settlements, which were reflected in our results of operations in the fourth quarter of 2014. 

Interest Expense 

Interest expense remained relatively consistent for 2015 compared to 2014. 

Interest expense increased $1.5 million for 2014 compared to 2013, primarily due to a full year of amortization of the debt 

discount related to the Cash Convertible Notes, which began in July 2013. This increase was partially offset by a decrease in 
interest expense due to the expiration of certain interest rate swap agreements that had a higher fixed interest rate than our current 
interest rate swap agreements.  

Equity in Loss from Joint Ventures 

In connection with our joint venture agreement with Gallup (the "Gallup Joint Venture"), in 2015 we incurred an impairment 

charge of $12.2 million based on the estimated fair value of our equity method investment in the Gallup Joint Venture being less 
than our carrying value as well as a loss of $7.3 million associated with the forward option to acquire additional membership interest 
in the Gallup Joint Venture entity (the "Gallup Derivative"). 

Income Tax Expense 

Our effective tax benefit rate for 2015 was 10.7%. The difference in our effective tax rates for 2015 and 2014 was primarily 

due to recording a $9.6 million valuation allowance against our U.S. deferred tax assets due to management's judgment that is 
more likely than not that a portion of the deferred tax assets will not be realized. 

Our effective tax benefit rate for 2014 was 45.2% and included a net benefit of $0.7 million relating to tax credits available to 

offset future state income taxes, which had a favorable impact on the effective tax benefit rate in light of the relatively small base of 
pretax loss for 2014. 

28 

  
  
  
  
  
  
  
  
 
 
  
  
  
  
  
  
 
 
Liquidity and Capital Resources 

We believe that our cash flows from operating activities, our available cash of $1.9 million, and our anticipated available 

credit under the Fifth Amended Credit Agreement will continue to enable us to meet our contractual obligations and fund our current 
operations for the foreseeable future.  We cannot assure you that we would always be able to secure additional financing if needed 
and, if such funds were available, whether the terms or conditions would be acceptable to us. 

Operating activities during 2015 provided cash of $61.0 million compared to $52.1 million during 2014.  The increase in 

operating cash flow resulted primarily from the following: 

• 

a decrease in day sales outstanding in accounts receivable from 58 days at December 31, 2014 to 53 days at 
December 31, 2015; and 

• 

the timing of several significant vendor payments. 

Investing activities during 2015 used $37.4 million in cash, as compared to $51.2 million during 2014, which, in each case, 

primarily consisted of capital expenditures associated with our technology platform. 

Financing activities during 2015 used $21.9 million in cash primarily due to net payments under the Fifth Amended Credit 
Agreement partially offset by proceeds from non-controlling interest and the exercise of stock options. Financing activities during 
2014 used $0.2 million in cash primarily due to net payments under the Fifth Amended Credit Agreement partially offset by the 
change in our cash overdraft position. 

Credit Facility 

On June 8, 2012, we entered into the Fifth Amended Credit Agreement. The Fifth Amended Credit Agreement provides us 
with a $125.0 million revolving credit facility that expires on June 8, 2017 and includes a swingline sub facility of $20.0 million and a 
$75.0 million sub facility for letters of credit.  The Fifth Amended Credit Agreement also provides a $200.0 million term loan facility 
that matures on June 8, 2017, $80.0 million of which remained outstanding at December 31, 2015, and an uncommitted incremental 
accordion facility of $100.0 million. 

Borrowings under the Fifth Amended Credit Agreement generally bear interest at variable rates based on a margin or 

spread in excess of either (1) the one-month, two-month, three-month or six-month rate (or with the approval of affected lenders, 
nine-month or twelve-month rate) for Eurodollar deposits ("LIBOR") or (2) the greatest of (a) the SunTrust Bank prime lending rate, 
(b) the federal funds rate plus 0.50%, and (c) one-month LIBOR plus 1.00% (the "Base Rate"), as selected by the Company.  The 
LIBOR margin varies between 1.75% and 3.00%, and the Base Rate margin varies between 0.75% and 2.00%, depending on our 
leverage ratio.  The Fifth Amended Credit Agreement also provides for an annual fee ranging between 0.30% and 0.50% of the 
unused commitments under the revolving credit facility.  Extensions of credit under the Fifth Amended Credit Agreement are 
secured by guarantees from all of the Company's active domestic subsidiaries and by security interests in substantially all of the 
Company's and such subsidiaries' assets. 

On October 27, 2015, we entered into a Seventh Amendment to the Fifth Amended Credit Agreement (the "Seventh 

Amendment"), which provides that the expense incurred by us in the following matters will be excluded from the calculation of 
consolidated EBITDA for purposes of the Fifth Amended Credit Agreement: (1) operational improvement and restructuring charges 
incurred from July 1, 2015 through March 31, 2017, not to exceed $27.5 million in the aggregate; (2) cash severance charges in 
connection with the departure of our former Chief Executive Officer during the quarter ended June 30, 2015 not to exceed $2.2 
million in the aggregate; and (3) expense incurred in connection with the grant of certain cash inducement awards to our new chief 
executive officer in an aggregate amount not to exceed approximately $1.3 million. The Seventh Amendment also reduced the 
amount available for borrowing under the revolving credit facility from $200.0 million to $125.0 million. As of December 31, 2015, 
availability under the revolving credit facility totaled $68.3 million as calculated under the most restrictive covenant. 

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We are required to repay outstanding revolving loans under the revolving credit facility in full on June 8, 2017. We are 

required to repay term loans in quarterly principal installments aggregating (1) 1.875% of the original aggregate principal amount of 
the term loans during each of the four quarters beginning with the quarter ending September 30, 2014, and (2) 2.500% of the 
original aggregate principal amount of the term loans during each of the remaining quarters prior to maturity on June 8, 2017, at 
which time the entire unpaid principal balance of the term loans is due and payable. We plan to refinance the Fifth Amended Credit 
Agreement in 2016. 

The Fifth Amended Credit Agreement contains financial covenants that require us to maintain, as defined, specified ratios 

or levels of (1) total funded debt to EBITDA and (2) fixed charge coverage. 

The Fifth Amended Credit Agreement contains various other affirmative and negative covenants that are typical for 
financings of this type.  Among other things, the Fifth Amended Credit Agreement limits repurchases of our common stock and the 
amount of dividends that we can pay to holders of our common stock.  A breach of any of these covenants could result in a default 
under the Fifth Amended Credit Agreement, in which event all amounts outstanding under the Fifth Amended Credit Agreement 
may become immediately due and payable and all commitments under the Fifth Amended Credit Agreement to extend further credit 
may be terminated. In addition, a payment default, including as a result of an acceleration following an event of default, under the 
Fifth Amended Credit Agreement or under our indenture for the Cash Convertible Notes, could each trigger an event of default 
under the other debt instrument, which could result in the principal of and the accrued and unpaid interest on such debt becoming 
due and payable.  

In order to reduce our exposure to interest rate fluctuations on our floating rate debt obligations, we maintain interest rate 
swap agreements that effectively modify our exposure to interest rate risk by converting a portion of our floating rate debt to fixed 
obligations, thus reducing the impact of interest rate changes on future interest expense. Under these agreements, we receive a 
variable rate of interest based on LIBOR, and we pay a fixed rate of interest with an interest rate of 1.480% plus a spread (see 
Note 6 to the consolidated financial statements). We maintain an interest rate swap agreement with a current notional amount of 
$50.0 million and a termination date of December 2016. We have designated the interest rate swap agreement as a qualifying cash 
flow hedge.  We currently meet the hedge accounting criteria under U.S. GAAP in accounting for these interest rate swap 
agreements. 

1.50% Cash Convertible Senior Notes Due 2018 

On July 16, 2013, we completed the issuance of $150.0 million aggregate principal amount of the Cash Convertible Notes, 

which bear interest at a rate of 1.50% per year, payable semiannually in arrears on January 1 and July 1 of each year, beginning on 
January 1, 2014. The Cash Convertible Notes will mature on July 1, 2018, unless earlier repurchased or converted into cash in 
accordance with their terms prior to such date. At the option of the holders, the Cash Convertible Notes are convertible into cash 
based on the conversion rate set forth below only upon occurrence of certain triggering events as defined in the Indenture dated as 
of July 8, 2013 by and between the Company and U.S. Bank National Association, none of which had occurred as of December 31, 
2015. Accordingly, we have classified the Cash Convertible Notes as long-term debt at December 31, 2015 and December 31, 
2014. The Cash Convertible Notes are not convertible into our common stock or any other securities under any circumstances. The 
initial cash conversion rate is approximately 51.38 shares of our common stock per $1,000 principal amount of Cash Convertible 
Notes (equivalent to an initial conversion price of approximately $19.46 per share of common stock). The Cash Convertible Notes 
are our senior unsecured obligations and rank senior in right of payment to any of our indebtedness that is expressly subordinated 
in right of payment to the Cash Convertible Notes. 

In connection with the issuance of the Cash Convertible Notes, we entered into Cash Convertible Notes Hedges, which are 
cash-settled and are intended to reduce our exposure to potential cash payments that we would be required to make if holders elect 
to convert the Cash Convertible Notes at a time when our stock price exceeds the conversion price. The Cash Convertible Notes 
Hedges, which are recorded and carried at fair value as a derivative asset, are intended to offset the gain (or loss) associated with 
changes to the valuation of the Cash Conversion Derivative. We also entered into separate privately negotiated warrant 
transactions (the "Warrants") initially relating, in the aggregate, to a notional number of shares of our common stock underlying the 
Cash Convertible Notes Hedges. The warrant transactions could have a dilutive effect to the extent that the market price per share 
of our common stock (as measured under the terms of the warrant transactions) exceeds the applicable strike price of the Warrants. 
The initial strike price of the Warrants is approximately $25.95 per share, which effectively increases the conversion price of the 
Cash Convertible Notes to a 60% premium to our stock price on July 1, 2013. 

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The net proceeds from the sale of the Cash Convertible Notes were approximately $145.3 million, after deducting the initial 

purchasers' discounts and commissions and the placement expenses. We used $21.6 million of the net proceeds from the sale of 
the Cash Convertible Notes to pay the cost of the Cash Convertible Notes Hedges (after such cost was partially offset by the 
proceeds to the Company from the sale of the Warrants), and we used the remainder of the net proceeds from the sale of the Cash 
Convertible Notes to reduce the outstanding indebtedness under the Fifth Amended Credit Agreement. 

Aside from the initial premium paid, we will not be required to make any cash payments under the Cash Convertible Notes 
Hedges and will be entitled to receive an amount of cash from the option counterparties generally equal to the amount by which the 
market price per share of common stock exceeds the strike price of the Cash Convertible Note Hedges upon exercise of the 
conversion option. The strike price under the Cash Convertible Notes Hedges is initially equal to the conversion price of the Cash 
Convertible Notes. Additionally, if the market price per share of our common stock exceeds the strike price of the Warrants on any 
warrant exercise date, we will be obligated to issue to the option counterparties a number of shares based on the amount by which 
the then-current market price per share of our common stock exceeds the then-effective strike price of each Warrant. We will not 
receive any additional proceeds if the Warrants are exercised. 

CareFirst Convertible Note 

On October 1, 2013, we entered into an Investment Agreement with CareFirst, which is in addition to certain existing 

commercial agreements between us and CareFirst relating to, among other things, disease management and care coordination 
services (the "Commercial Agreements"). Pursuant to the Investment Agreement, we issued the CareFirst Convertible Note in the 
aggregate original principal amount of $20 million to CareFirst for a purchase price of $20 million. The CareFirst Convertible Note 
bears interest at a rate of 4.75% per year, payable quarterly in arrears on March 31, June 30, September 30 and December 31 of 
each calendar year, beginning on December 31, 2013. The CareFirst Convertible Note may be prepaid only under limited 
circumstances and upon the terms and conditions specified therein. If the CareFirst Convertible Note has not been fully converted 
or redeemed in accordance with its terms, it will mature on October 1, 2019. The CareFirst Convertible Note is subordinate in right 
of payment to the prior payment in full of (a) all indebtedness of the Company under the Fifth Amended Credit Agreement, and (b) 
any other senior debt of the Company, which currently includes only the Cash Convertible Notes. 

The CareFirst Convertible Note is convertible into shares of our common stock at the conversion rate determined by 
dividing (a) the sum of the portion of the principal to be converted and accrued and unpaid interest with respect to such principal by 
(b) the conversion price equal to $22.41 per share of our common stock. The conversion price is subject to adjustment for stock 
splits, stock dividends, recapitalizations, reorganizations, reclassifications and similar events. 

CareFirst has an opportunity to earn CareFirst Warrants based on achievement of certain quarterly thresholds (the 
"Revenue Thresholds") for revenue derived from both the Commercial Agreements and from new business to us from third parties 
as a result of an introduction or referral to us by CareFirst (collectively, the "Quarterly Revenue"). If the Quarterly Revenue is 
greater than or equal to the applicable Revenue Threshold for any quarter ending on or prior to September 30, 2017, then we will 
issue to CareFirst a certain number of warrants exercisable for the number of CareFirst Warrant Shares determined in accordance 
with the terms of the Investment Agreement unless (i) CareFirst elects to receive a cash payment in accordance with the terms of 
the Investment Agreement or (ii) there is a change of control. The aggregate number of CareFirst Warrant Shares in any single 12-
month period beginning on October 1, 2013 cannot exceed 400,000, and the aggregate number of CareFirst Warrant Shares 
issuable pursuant to the Investment Agreement cannot exceed 1,600,000. As of December 31, 2015, we issued CareFirst Warrants 
totaling 590,683 at a weighted average exercise price of $15.83, 400,000 of which were issued in 2015. These CareFirst Warrants 
may have a dilutive effect on net income per share, and the "treasury stock" method is used in calculating the dilutive effect on 
earnings per share. 

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If contract development accelerates or acquisition opportunities arise, we may need to issue additional debt or equity 
securities to provide the funding for these increased growth opportunities. We may also issue debt or equity securities in connection 
with future acquisitions or strategic alliances.  We cannot assure you that we would be able to issue additional debt or equity 
securities on terms that would be acceptable to us. 

Any material commitments for capital expenditures are included in the "Contractual Obligations" table below. 

Contractual Obligations 

The following schedule summarizes our contractual cash obligations as of December 31, 2015: 

(in thousands) 
Deferred compensation plan payments (1) 
Long-term debt and related interest (2) 
Operating lease obligations 
Capital lease obligations (3) 
Purchase obligations 
Outsourcing obligations (4) 
Restructuring obligations 
Other contractual cash obligations (5) 
Total Contractual Cash Obligations 

Payments due by year ended December 31, 

2016 

       2017-2018        2019-2020    

2021 and 
After 

  $ 

  $ 

4,697     $ 
26,591       
12,715       
1,863       
4,114       
17,040       
6,217       
23,280       
96,517     $ 

1,365     $ 
216,430       
24,724       
2,121       
6,416       
34,466       
2,625       
20,349       
308,496     $ 

248    $ 
20,736      
21,545      
—      
5      
37,224      
1,151      
10,150      
91,059    $ 

2,809    $ 
—      
14,210      
—      
—      
8,041      
—      
18,975      
44,035    $ 

Total 

9,119  
263,757  
73,194  
3,984  
10,535  
96,771  
9,993  
72,754  
540,107  

(1) Consists of payments under a non-qualified deferred compensation plan and long-term incentive cash awards. 

(2)  Consists of scheduled principal payments and estimated interest payments on outstanding borrowings under the Fifth Amended 
Credit Agreement. Also includes payments in respect of the Cash Convertible Notes and CareFirst Convertible Note and payments 
of cash interest thereon. Total estimated interest payments are $6.6 million for 2016, $6.4 million for 2017 and 2018 combined, and 
$0.7 million for 2019 and 2020 combined. 

(3) Consists of scheduled principal payments and estimated interest payments on capital lease obligations.  Estimated interest 
payments are immaterial. 

(4)  Outsourcing obligations consist of a ten-year applications and technology services outsourcing agreement with HP Enterprise 
Services, LLC entered into in May 2011 that contains minimum fee requirements.  Total payments over the remaining term, 
including an estimate for future contractual cost of living adjustments, must equal or exceed a minimum level of approximately 
$96.8 million; however, based on current required service and equipment level assumptions, we estimate that the remaining 
payments will be approximately $201.5 million.  The agreement allows us to terminate all or a portion of the services provided we 
pay certain termination fees, which could be material to the Company. 

(5)  Other contractual cash obligations include a 25-year strategic relationship agreement with Gallup that we entered into in January 
2008 and a 5-year global joint venture agreement with Gallup that we entered into in October 2012.  We have minimum remaining 
contractual cash obligations of $27.0 million related to these agreements, $6.0 million of which will occur during each of 2016 
and 2017 and the remaining $15.0 million of which will occur ratably over the following 15 years. The majority of the remaining other 
contractual cash obligations consists of royalty and license fees related to certain programs or product offerings. 

32 

  
 
 
  
  
  
  
  
    
  
    
    
    
    
    
    
    
 
 
 
  
  
 
 
Forward-Looking Statements 

This Report contains forward-looking statements, which are based upon current knowledge, assumptions, beliefs, estimates 

and expectations, involve a number of risks and uncertainties, and are subject to the "safe harbor" provisions of the Private 
Securities Litigation Reform Act of 1995.  Forward-looking statements include all statements that are not historical statements of 
fact and those regarding the intent, belief, or expectations of the Company, including, without limitation, all statements regarding the 
Company's future earnings and results of operations, and can be identified by the use of words like "may," "believe," "will," 
"can," "expect," "project," "estimate," "anticipate," "plan," or "continue" and similar expressions.  Readers are cautioned that any 
such forward-looking statements are not guarantees of future performance and involve significant risks and uncertainties, and that 
actual results may vary from those in the forward-looking statements as a result of various factors, including, but not limited to: 

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our ability to estimate the costs associated with, and to implement and realize the anticipated benefits of, the 2015 
Restructuring Plan; 

the effectiveness of management's strategies and decisions, including on-going strategic review; 

the risks associated with recent changes to our senior management team;  

our ability to sign and implement new contracts for our solutions; 

our ability to accurately forecast the costs required to successfully implement new contracts; 

our ability to renew and/or maintain contracts with our customers under existing terms or restructure these contracts on 
terms that would not have a material negative impact on our results of operations; 

our ability to effectively compete against other entities, whose financial, research, staff, and marketing resources may 
exceed our resources; 

our ability to accurately forecast our revenues, margins, earnings and net income, as well as any potential charges that we 
may incur as a result of changes in our business and leadership; 

our ability to accurately forecast performance and the timing of revenue recognition under the terms of our customer 
contracts ahead of data collection and reconciliation; 

the impact of the Patient Protection and Affordable Care Act, as amended by the Health Care and Education Reconciliation 
Act of 2010, on our operations and/or the demand for our services; 

our ability to anticipate change and respond to emerging trends in the domestic and international markets for healthcare 
and the impact of the same on demand for our services; 

the risks associated with deriving a significant concentration of our revenues from a limited number of customers;   

the risks associated with foreign currency exchange rate fluctuations and our ability to hedge against such fluctuations; 

our ability to achieve and reach mutual agreement with customers with respect to the contractually required performance 
metrics, cost savings and clinical outcomes improvements, or to achieve such metrics, savings and improvements within 
the timeframes contemplated by us; 

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our ability to achieve estimated annualized revenue in backlog in the manner and within the timeframe we expect, which is based 
on certain estimates regarding the implementation of our services; 

our ability and/or the ability of our customers to enroll participants and to accurately forecast their level of enrollment and 
participation in our programs in a manner and within the timeframe anticipated by us; 

the ability of our customers to provide timely and accurate data that is essential to the operation and measurement of our 
performance under the terms of our contracts; 

our ability to favorably resolve contract billing and interpretation issues with our customers; 

our ability to service our debt, make principal and interest payments as those payments become due, and remain in compliance 
with our debt covenants; 

the risks associated with changes in macroeconomic conditions, which may reduce the demand and/or the timing of purchases 
for our services from customers or potential customers, reduce the number of covered lives of our existing customers, or restrict 
our ability to obtain additional financing; 

counterparty risk associated with the Cash Convertible Notes Hedges, interest rate swap agreements, and foreign currency 
exchange contracts; 

the risks associated with valuation of the Cash Convertible Notes Hedges and the Cash Conversion Derivative, which may result in 
volatility to our consolidated statements of comprehensive income (loss) if these transactions do not completely offset one 
another; 

the risks associated with certain derivatives carried at fair value, which may result in volatility to our consolidated statements of 
comprehensive income (loss); 

our ability to integrate new or acquired businesses, services (including outsourced services), or technologies into our business 
and to accurately forecast the related costs; 

our ability to anticipate and respond to strategic changes, opportunities, and emerging trends in our industry and/or business and 
to accurately forecast the related impact on our revenues and earnings; 

the impact of any impairment of our goodwill, intangible assets, or other long-term assets; 

our ability to develop new products and deliver and report outcomes on those products; 

our ability to implement our integrated data and technology solutions platform within the required timeframe and expected cost 
estimates and to develop and enhance this platform and/or other technologies to meet evolving customer and market needs; 

our ability to obtain adequate financing to provide the capital that may be necessary to support our operations and to support or 
guarantee our performance under new contracts; 

unusual and unforeseen patterns of healthcare utilization by individuals with diseases or conditions for which we provide services; 

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the ability of our customers to maintain the number of covered lives enrolled in the plans during the terms of our agreements; 

the risks associated with data privacy or security breaches, computer hacking, network penetration and other illegal intrusions of 
our information systems or those of third-party vendors or other service providers, which may result in unauthorized access by 
third parties to customer, employee or our information or patient health information and lead to enforcement actions, fines and 
other litigation against us; 

the impact of any new or proposed legislation, regulations and interpretations relating to Medicare or Medicare Advantage; 

the impact of future state, federal, and international legislation and regulations applicable to our business, including PPACA, on 
our ability to deliver our services and on the financial health of our customers and their willingness to purchase our services; 

current geopolitical turmoil, the continuing threat of domestic or international terrorism, and the potential emergence of a health 
pandemic or infectious disease outbreak; 

the impact of legal proceedings involving us and/or our subsidiaries; 

other risks detailed in this Report, including those set forth in Item 1A. "Risk Factors." 

We undertake no obligation to update or revise any such forward-looking statements. 

Critical Accounting Policies 

We describe our significant accounting policies in Note 1 to the consolidated financial statements.  We prepare the 
consolidated financial statements in conformity with generally accepted accounting principles in the United States ("U.S. GAAP"), 
which requires us to make estimates and judgments that affect the reported amounts of assets and liabilities and related disclosures 
at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period.  Actual 
results may differ from those estimates. 

We believe the following accounting policies are the most critical in understanding the estimates and judgments that are 

involved in preparing our financial statements and the uncertainties that could impact our results of operations, financial condition 
and cash flows. 

Revenue Recognition 

We recognize revenue as services are performed when persuasive evidence of an arrangement exists, collectability is 

reasonably assured, and amounts are fixed or determinable. 

Our fees are generally billed on a PMPM basis or upon member participation, such as the Healthways® SilverSneakers® 
fitness solution.  For PMPM fees, we generally determine our contract fees by multiplying the contractually negotiated PMPM rate 
by the number of members eligible for or receiving our services during the month. PMPM rates are established during contract 
negotiations with customers, often based on the value we expect our programs to create and a sharing of that value between the 
customer and the Company.  Some of our contracts are performance-based and place a portion of our fees at risk based on 
achieving certain performance metrics, cost savings, and/or clinical outcomes improvements.  Approximately 7% of revenues 
recorded during the year ended December 31, 2015 were performance-based of which 2% were subject to final reconciliation as of 
December 31, 2015. 

We generally bill our customers each month for the entire amount of the fees contractually due for the prior month's 
enrollment, which typically includes the amount, if any, that is performance-based and may be subject to refund should we not meet 
performance targets.  Fees for participation are typically billed in the month after the services are provided.  Deferred revenues 
arise from contracts that permit upfront billing and collection of fees covering the entire contractual service period, generally 12 
months.  A limited number of our contracts provide for certain performance-based fees that cannot be billed until after they are 
reconciled with the customer. 

We recognize revenue as follows: (1) we recognize the fixed portion of PMPM fees and fees for service as revenue during 

the period we perform our services; and (2) we recognize performance-based revenue based on the most recent assessment of our 
performance, which represents the amount that the customer would legally be obligated to pay if the contract were terminated as of 
the latest balance sheet date. 

35 

  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
  
  
 
 
 
 
 
We generally assess our level of performance for our performance-based contracts based on medical claims and other data 

that the customer is contractually required to supply, interim assessments of achievement against performance targets, or metrics 
available from our operating platforms.  A minimum of four to nine months' data is typically required for us to measure 
performance.  In assessing our performance, we may include estimates such as medical claims incurred but not reported.  In 
addition, we may also provide reserves for contractual allowances (such as data reconciliation differences) as appropriate. 

If data is insufficient or incomplete to measure performance, or interim performance measures indicate that we are not 

meeting performance targets, we do not recognize performance-based fees subject to refund as revenues but instead record them 
in a current liability account entitled "contract billings in excess of earned revenue."  Only in the event we do not meet performance 
levels by the end of the measurement period, typically one year, are we contractually obligated to refund some or all of the 
performance-based fees.  We would only reverse revenues that we had already recognized if performance to date in the 
measurement period, previously above targeted levels, subsequently dropped below targeted levels.  

During the settlement process under a contract, which generally occurs six to eight months after the end of a contract year, 

we settle any performance-based fees and reconcile healthcare claims and clinical data.  As of December 31, 2015, cumulative 
performance-based revenues that have not yet been settled with our customers but that have been recognized in the current and 
prior years totaled approximately $29.1 million, all of which were based on actual data.  Data reconciliation differences, for which we 
provide contractual allowances until we reach agreement with respect to identified issues, can arise between the customer and us 
due to customer data deficiencies, omissions, and/or data discrepancies. 

Performance-related adjustments (including any amounts recorded as revenue that were ultimately refunded), changes in 

estimates, or data reconciliation differences may cause us to recognize or reverse revenue in a current year that pertains to 
services provided during a prior year.  During 2015, 2014 and 2013, we recognized a net increase in revenue of $11.8 million, 
$7.9 million, and $8.2 million that related to services provided prior to each respective year. 

We are currently evaluating the impact that the adoption of ASU No. 2014-09, (as discussed below) will have on our 

revenue recognition policies and procedures, financial position, result of operations, cash flows, financial disclosures and control 
framework. 

Impairment of Intangible Assets and Goodwill 

We review goodwill for impairment at the reporting unit level (operating segment or one level below an operating segment) 
on an annual basis (during the fourth quarter of our fiscal year) or more frequently whenever events or circumstances indicate that 
the carrying value may not be recoverable.  We may elect to perform a qualitative assessment to determine whether it is more likely 
than not that the fair value of a reporting unit is less than its carrying value.  If we conclude during the qualitative assessment that 
this is the case or if we elect not to perform a qualitative assessment, we perform a quantitative review as described below.  

During a quantitative review of goodwill, we estimate the fair value of each reporting unit using a combination of a 
discounted cash flow model and a market-based approach, and we reconcile the aggregate fair value of our reporting units to our 
consolidated market capitalization.  Estimating fair value requires significant judgments, including management's estimate of future 
cash flows, which is dependent on internal forecasts, estimation of the long-term growth rate for our business, the useful life over 
which cash flows will occur, and determination of our weighted average cost of capital, as well as relevant comparable company 
earnings multiples for the market-based approach.  Changes in these estimates and assumptions could materially affect the 
estimate of fair value and potential goodwill impairment for each reporting unit. 

36 

  
 
 
 
  
 
  
 
 
If we determine that the carrying value of goodwill is impaired based upon an impairment review, we calculate any 

impairment using a fair-value-based goodwill impairment test as required by U.S. GAAP.  The fair value of a reporting unit is the 
price that would be received upon a sale of the unit as a whole in an orderly transaction between market participants at the 
measurement date. 

Except for a trademe that has an indefinite life and is not subject to amortization, we amortize identifiable intangible assets, 
such as acquired technologies and customer contracts, over their estimated useful lives using the straight-line method.  We assess 
the potential impairment of intangible assets subject to amortization whenever events or changes in circumstances indicate that the 
carrying values may not be recoverable.  If we determine that the carrying value of other identifiable intangible assets may not be 
recoverable, we calculate any impairment using an estimate of the asset's fair value based on the estimated price that would be 
received to sell the asset in an orderly transaction between market participants. 

We review intangible assets not subject to amortization, which consist of a trademe, on an annual basis or more frequently 

whenever events or circumstances indicate that the assets might be impaired.  We estimate the fair value of the trademe using a 
present value technique, which requires management's estimate of future revenues attributable to this trademe, estimation of the 
long-term growth rate for these revenues, and determination of our weighted average cost of capital.  Changes in these estimates 
and assumptions could materially affect the estimate of fair value for the trademe. 

Future events could cause us to conclude that impairment indicators exist and that goodwill and/or other intangible assets 

are impaired. Any resulting impairment loss could have a material adverse impact on our financial condition and results of 
operations. 

Income Taxes 

The objectives of accounting for income taxes are to recognize the amount of taxes payable or refundable for the current 

year and deferred tax liabilities and assets for the future tax consequences of events that have been recognized in an entity's 
financial statements or tax returns.  Accounting for income taxes requires significant judgment in evaluating tax positions and in 
determining income tax provisions, including determination of deferred tax assets, deferred tax liabilities, and any valuation 
allowances that might be required against deferred tax assets. 

Valuation allowances are established when necessary to reduce deferred tax assets to the amounts that are expected to be 

realized. When we determine that it is more likely than not that we will be able to realize our deferred tax assets in the future, an 
adjustment to the deferred tax asset would be made and reflected in income. This determination will be made by considering 
various factors, including the reversal and timing of existing temporary differences, tax planning strategies and estimates of future 
taxable income exclusive of the reversal of temporary differences. 

We recognize the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be 

sustained on examination by the taxing authorities, based on the technical merits of the position. The tax benefits recognized in the 
financial statements from such a position should be measured based on the largest benefit that has a greater than 50% likelihood of 
being realized upon ultimate settlement.  U.S. GAAP also provides guidance on derecognition of income tax assets and liabilities, 
classification of current and deferred income tax assets and liabilities, accounting for interest and penalties associated with tax 
positions, and income tax disclosures.  Judgment is required in assessing the future tax consequences of events that have been 
recognized in our financial statements or tax returns. Variations in the actual outcome of these future tax consequences could 
materially impact our consolidated financial position, results of operations, and cash flows. 

Share-Based Compensation 

We measure and recognize compensation expense for all share-based payment awards over the required vesting period 

based on estimated fair values at the date of grant.  Determining the fair value of stock options at the grant date requires judgment 
in developing assumptions, which involve a number of variables.  These variables include, but are not limited to, the expected stock 
price volatility over the term of the awards and expected stock option exercise behavior.  In addition, we also use judgment in 
estimating the number of share-based awards that are expected to be forfeited. These assumptions and judgments are further 
described in Note 12 to the consolidated financial statements. 

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Off-Balance Sheet Arrangements 

We do not have any off-balance sheet arrangements as of December 31, 2015. 

Recently Issued Accounting Standards 

In May 2014, the FASB issued ASU No. 2014-9, which creates FASB ASC Topic 606, "Revenue from Contracts with 

Customers" ("ASC Topic 606") and supersedes ASC Topic 605, "Revenue Recognition." The provisions of ASC Topic 606 provide 
for a single comprehensive principles-based standard for the recognition of revenue across all industries and expanded disclosure 
about theture, amount, timing and uncertainty of revenue, as well as certain additional quantitative and qualitative disclosures. The 
standard is effective for annual periods beginning after December 15, 2017, including interim periods within those years. We are 
currently evaluating the impact of adopting ASC Topic 606. 

In April 2015, the FASB issued ASU No. 2015-03, "Simplifying the Presentation of Debt Issuance Costs" ("ASU 2015-

03"), which requires that debt issuance costs related to a recognized debt liability be presented in the balance sheet as a direct 
deduction from the carrying amount of the related debt liability, consistent with debt discounts. In August 2015, the FASB issued 
ASU 2015-15, "Presentation and Subsequent Measurement of Debt Issuance Costs Associated with Line-of-Credit Arrangements - 
Amendments to Securities and Exchange Commission (SEC) Paragraphs Pursuant to Staff Announcement at June 18, 2015 EITF 
Meeting (SEC Update)" ("ASU 2015-15"), which incorporates into the ASC an SEC staff announcement that the SEC staff will not 
object to an entity presenting the cost of securing a revolving line of credit as an asset, regardless of whether a balance is 
outstanding. These ASUs are effective for reporting periods beginning after December 15, 2015, including interim periods within 
those years, and should be applied on a retrospective basis to all periods presented. The adoption of these standards is not 
expected to have a material impact on our results of operations or cash flows but will result in debt issuance costs being presented 
as a direct deduction from the carrying amount of the related debt liability, except those debt issuance costs associated with our 
revolving credit facility. 

In November 2015, the FASB issued ASU No. 2015-17, “Income Taxes: Balance Sheet Classification of Deferred Taxes” 
("ASU 2015-17"), which simplifies the presentation of deferred income taxes by eliminating the separate classification of deferred 
income tax liabilities and assets into current and noncurrent amounts in the consolidated balance sheet. The amendments in ASU 
2015-17 require that all deferred tax liabilities and assets be classified as noncurrent in the consolidated balance sheet. This ASU is 
effective for reporting periods beginning after December 15, 2016, including interim periods within those years and may be applied 
either prospectively or retrospectively to all periods presented. We are currently evaluating the impact of adopting ASU 2015-17. 

In February 2016, the FASB issued ASU No. 2016-02, "Leases" ("ASU 2016-02"), which requires that lessees recognize 

assets and liabilities for leases with lease terms greater than twelve months in the statement of financial position. ASU 2016-02 also 
requires improved disclosures to help users of financial statements better understand the amount, timing and uncertainty of cash 
flows arising from leases. The update is effective for fiscal years beginning after December 15, 2018, including interim reporting 
periods within those years. We are currently evaluating the impact the adoption of ASU 2016-02 will have our financial position, 
results of operations and cash flows. 

Item 7A.  Quantitative and Qualitative Disclosures About Market Risk 

Interest Rate Risk 

We are subject to market risk related to interest rate changes, primarily as a result of the Fifth Amended Credit 

Agreement.  Borrowings under the Fifth Amended Credit Agreement generally bear interest at variable rates based on a margin or 
spread in excess of either (1) one-month, two-month, three-month or six-month (or with the approval of affected lenders, nine-
month or twelve-month) LIBOR or (2) the greatest of (a) the SunTrust Bank prime lending rate, (b) the federal funds rate plus 
0.50%, and (c) the Base Rate (as previously defined), as selected by the Company.  The LIBOR margin varies between 1.75% and 
3.00%, and the Base Rate margin varies between 0.75% and 2.00%, depending on our leverage ratio.   

38 

 
 
 
  
  
  
  
 
  
 
 
 
In order to reduce our interest rate exposure under the Fifth Amended Credit Agreement, we have entered into interest rate 
swap agreements effectively converting a portion of our floating rate debt to fixed obligations with an interest rate of 1.480% plus a 
spread. 

We estimate that a one-point interest rate change in our floating rate debt would have resulted in a change in interest 

expense of approximately $0.6 million for the year ended December 31, 2015. 

Foreign Currency Exchange Rate Risk 

 As a result of our investment in international initiatives, we are also exposed to foreign currency exchange rate risks. 

Because a significant portion of these risks is economically hedged with currency options and forwards contracts and because our 
international initiatives are not yet material to our consolidated results of operations, a 10% change in foreign currency exchange 
rates would not have had a material impact on our consolidated results of operations, financial position, or cash flows for the year 
ended December 31, 2015.  We do not execute transactions or hold derivative financial instruments for trading purposes. 

39 

 
  
  
 
 
Item 8.  Financial Statements and Supplementary Data 

To the Board of Directors and Stockholders of Healthways, Inc. 

Report of Independent Registered Public Accounting Firm 

In our opinion, the accompanying consolidated balance sheets and the related consolidated statements of operations, 
comprehensive income (loss), changes in stockholders' equity and cash flows present fairly, in all material respects, the financial 
position of Healthways, Inc. and its subsidiaries at December 31, 2015 and 2014, and the results of their operations and their cash 
flows for the years then ended in conformity with accounting principles generally accepted in the United States of America.  Also in 
our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 
2015, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring 
Organizations of the Treadway Commission (COSO).  The Company's management is responsible for these financial statements, 
for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over 
financial reporting, included in Management's Annual Report on Internal Control over Financial Reporting appearing under Item 
9A.  Our responsibility is to express opinions on these financial statements and on the Company's internal control over financial 
reporting based on our integrated audits.  We conducted our audits in accordance with the standards of the Public Company 
Accounting Oversight Board (United States).  Those standards require that we plan and perform the audits to obtain reasonable 
assurance about whether the financial statements are free of material misstatement and whether effective internal control over 
financial reporting was maintained in all material respects.  Our audits of the financial statements included examining, on a test 
basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and 
significant estimates made by management, and evaluating the overall financial statement presentation.  Our audit of internal 
control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk 
that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the 
assessed risk.  Our audits also included performing such other procedures as we considered necessary in the circumstances. We 
believe that our audits provide a reasonable basis for our opinions. 

A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability 
of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted 
accounting principles.  A company's internal control over financial reporting includes those policies and procedures that (i) pertain to 
the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of 
the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial 
statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are 
being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable 
assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company's assets that 
could have a material effect on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.  Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because 
of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

/s/ PricewaterhouseCoopers LLP 
Nashville, Tennessee 
March 4, 2016 

40 

 
  
 
 
 
 
 
 
 
Report of Independent Registered Public Accounting Firm 

The Board of Directors and Stockholders of Healthways, Inc. 

We have audited the accompanying consolidated statements of operations, comprehensive income (loss), changes in stockholders' 
equity and cash flows of Healthways, Inc. for the year ended December 31, 2013. These financial statements are the responsibility 
of the Company's management. Our responsibility is to express an opinion on these financial statements based on our audit. 

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those 
standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free 
of  material  misstatement.  An  audit  includes  examining,  on  a  test  basis,  evidence  supporting  the  amounts  and  disclosures  in  the 
financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, 
as  well  as  evaluating  the  overall  financial  statement  presentation.  We  believe  that  our  audit  provides  a  reasonable  basis  for  our 
opinion. 

In  our  opinion,  the  financial  statements  referred  to  above  present  fairly,  in  all  material  respects,  the consolidated  results  of  the 
operations of Healthways, Inc. and its cash flows for the year ended December 31, 2013, in conformity with U.S. generally accepted 
accounting principles. 

/s/ Ernst & Young LLP 
Nashville, Tennessee 
March 14, 2014 

41 

 
 
 
 
 
 
  
 
 
HEALTHWAYS, INC. 
CONSOLIDATED BALANCE SHEETS 
(In thousands) 

ASSETS 

Current assets: 

Cash and cash equivalents 
Accounts receivable, net 
Prepaid expenses 
Other current assets 
Income taxes receivable 
Deferred tax asset 
Total current assets 

Property and equipment: 

Leasehold improvements 
Computer equipment and related software 
Furniture and office equipment 
Capital projects in process 

Less accumulated depreciation 

Other assets 
Intangible assets, net 
Goodwill, net 

Total assets 

See accompanying notes to the consolidated financial statements. 

  $ 

December 31, 
2015 

December 31, 
2014 

1,870     $ 
108,195       
10,207       
5,230       
1,076       
8,209       
134,787       

37,565       
315,890       
19,776       
13,676       
386,907       
(230,907 )     
156,000       

27,919       
61,317       
336,974       

1,765  
126,559  
10,680  
7,662  
2,917  
13,118  
162,701  

39,285  
316,808  
23,257  
38,389  
417,739  
(252,043) 
165,696  

75,550  
69,161  
338,800  

  $ 

716,997     $ 

811,908  

42 

 
 
  
  
    
  
   
     
  
    
    
    
    
    
    
  
    
        
   
    
        
   
    
    
    
    
  
    
    
  
    
  
    
        
   
    
    
    
  
    
        
   
  
 
 
HEALTHWAYS, INC. 
CONSOLIDATED BALANCE SHEETS 
(In thousands, except share and per share data) 

LIABILITIES AND STOCKHOLDERS' EQUITY 

Current liabilities: 

Accounts payable 
Accrued salaries and benefits 
Accrued liabilities 
Deferred revenue 
Contract billings in excess of earned revenue 
Current portion of long-term debt 
Current portion of long-term liabilities 

Total current liabilities 

Long-term debt 
Long-term deferred tax liability 
Other long-term liabilities 

Stockholders' equity: 

Preferred stock $.001 par value, 5,000,000 shares authorized,  
  none outstanding 
Common stock $.001 par value, 120,000,000 shares authorized, 

36,079,446 and 35,511,221 shares outstanding 

Additional paid-in capital 
Retained earnings 
Treasury stock, at cost, 2,254,953 shares in treasury 
Accumulated other comprehensive loss 

Total Healthways, Inc. stockholders' equity 

Non-controlling interest 

Total stockholders' equity 

December 31, 
2015 

December 31, 
2014 

  $ 

41,035    $ 
21,620      
50,074      
7,056      
12,893      
23,308      
6,204      
162,190      

212,362      
23,617      
38,238      

37,204  
24,198  
62,674  
8,282  
15,232  
20,613  
2,127  
170,330  

231,112  
32,883  
72,993  

—      

—  

36      
302,488      
9,659      
(28,182)     
(4,087)     
279,914      
676      
280,590      

35  
292,346  
42,439  
(28,182) 
(2,048) 
304,590  
—  
304,590  

Total liabilities and stockholders' equity 

  $ 

716,997    $ 

811,908  

See accompanying notes to the consolidated financial statements. 

43 

 
 
  
  
    
  
   
     
  
    
    
    
    
    
    
    
  
    
       
   
    
    
    
  
    
       
   
    
       
   
    
    
    
    
    
    
    
    
    
  
    
       
   
  
 
 
 
HEALTHWAYS, INC. 
CONSOLIDATED STATEMENTS OF OPERATIONS 
(In thousands, except earnings per share data) 

Revenues 
Cost of services (exclusive of depreciation and amortization of 

$39,485, $37,741, and $36,183, respectively, included below) 

Selling, general and administrative expenses 
Depreciation and amortization 
Restructuring and related charges 
Gain on sale of business 
Legal settlement charges 

Operating income 
Interest expense 
Equity in loss from joint ventures 

Loss before income taxes 
Income tax benefit 

Net loss 
Less: net loss attributable to non-controlling interest 
Net loss attributable to Healthways, Inc. 

Loss per share attributable to Healthways, Inc.: 

Basic 

Diluted(1) 

Year Ended December 31, 
2014 

2015 

2013 

   $ 

770,598      $ 

742,183      $ 

663,285  

635,909        
68,142        
49,855        
15,097        
(1,873)       
—        

598,280        
65,377        
53,378        
—        
—        
17,715        

3,468        
18,328        
(20,229)       

7,433        
17,581        
—        

547,387  
61,205  
52,791  
—  
—  
—  

1,902  
16,079  
—  

(35,089)       
(3,771)       

(10,148)       
(4,587)       

(14,177)  
(5,636)  

(31,318)     $ 
(371)       
(30,947)     $ 

(5,561)     $ 
—        
(5,561)     $ 

(8,541)  
—  
(8,541)  

(0.86)     $ 

(0.16)     $ 

(0.25)  

(0.86)     $ 

(0.16)     $ 

(0.25)  

   $ 

   $ 

   $ 

   $ 

Weighted average common shares and equivalents: 

Basic 
Diluted (1) 

35,832        
35,832        

35,302        
35,302        

34,489  
34,489  

See accompanying notes to the consolidated financial statements. 

(1) The impact of potentially dilutive securities for the years ended December 31, 2015, December 31, 2014 and December 31, 2013 
was not considered because the impact would be anti-dilutive. 

44 

 
  
  
  
  
  
     
     
  
     
     
     
     
     
     
  
     
         
         
   
     
     
     
  
     
         
         
   
     
     
  
     
         
         
   
     
  
     
         
         
   
     
         
         
   
  
     
         
         
   
  
     
         
         
   
     
         
         
   
     
     
  
  
 
 
HEALTHWAYS, INC. 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS) 
(In thousands) 

Year Ended December 31, 
2014 

2015 

2013 

   $ 

(31,318)     $ 

(5,561)     $ 

(8,541)  

103        
(2,294)       
(2,191)       
(33,509)       
(523)       
(32,986)     $ 

171        
(1,812)       
(1,641)       
(7,202)       
—        
(7,202)     $ 

1,277  
(755)  
522  
(8,019)  
—  
(8,019)  

Net loss  
Other comprehensive income (loss), net of tax 

Net change in fair value of interest rate swaps, net of income taxes 

of $1, $44, and $972, respectively 
Foreign currency translation adjustment 
Total other comprehensive income (loss), net of tax 

Comprehensive loss  

Comprehensive loss attributable to non-controlling interest 

Comprehensive loss attributable to Healthways, Inc.  

   $ 

See accompanying notes to the consolidated financial statements. 

45 

 
  
  
  
  
  
     
     
  
  
    
       
       
  
     
         
         
   
     
     
     
     
     
  
 
 
 
HEALTHWAYS, INC. 
CONSOLIDATED STATEMENT OF CHANGES IN STOCKHOLDERS' EQUITY 
(In thousands) 

Preferred
Stock 

Common 
Stock 

Additional
Paid-in 
Capital      

Retained 
Earnings     

Treasury 
Stock 

Accumulated 
Other 
Comprehensive
Income (Loss)     

Non-
controlling 

interest       Total 

  $ 

  $ 

Balance, 
December 31, 2012 
Comprehensive income 
(loss) 
Exercise of stock options      
Tax effect of stock 
options and restricted 
stock units 
Share-based employee 
compensation expense 
Issuance of warrants 
Issuance of stock in 
conjunction with Ornish 
partnership 
Other 
Balance, 
December 31, 2013 
Comprehensive loss 
Exercise of stock options      
Tax effect of stock 
options and restricted 
stock units 
Share-based employee 
compensation expense 
Issuance of CareFirst 
Warrants 
Balance, 
December 31, 2014 
Comprehensive loss 
Exercise of stock options      
Repurchase of common 
stock 
Tax effect of stock 
options and restricted 
stock units 
Share-based employee 
compensation expense 
Issuance of CareFirst 
Warrants 
Proceeds from non-
controlling interest 
Balance, 
December 31, 2015 

  $ 

  $ 

—    $ 

34    $  251,357    $ 56,541       (28,182)   $ 

(929)   $ 

—    $ 278,821  

—      
—      

—      
1      

—      
12,747      

(8,541)     
—      

—      
—      

522      
—      

—      
(8,019) 
—       12,748  

—      

—      

(3,225)     

—      

—      

—      
—      

—      
—      

7,116      
15,150      

—      
—      

—      
—      

—    $ 
—      
—      

—      
—      

467      
(368)     

—      
—      

35    $  283,244    $ 48,000    $  (28,182)   $ 
—      
—      
—      
—      

(5,561)     
—      

—      
2,851      

—      
—      

—      
—      

—      

—      

(3,737)     

—      

—      

—      

—      

8,349      

—      

—      

—      

—      

1,639      

—      

—      

—      

—      
—      

—      
—      

(407)   $ 
(1,641)     
—      

—      

—      

—      

—      

(3,225) 

—      
7,116  
—       15,150  

—      
—      

467  
(368) 

—    $ 302,690  
(7,202) 
—      
2,851  
—      

—      

(3,737) 

—      

8,349  

—      

1,639  

—    $ 
—      
—      

35    $  292,346    $ 42,439    $  (28,182)   $ 
—      
—       (30,947)     
—      
—      
—      
1      

2,466      

(2,048)   $ 
(2,039)     
—      

—    $ 304,590  
(523)      (33,509) 
2,467  

—      

—      

—      

—      

(1,833)     

—      

—      

—      

(1,833) 

—      

—      

(5,617)     

—      

—      

—      

—      

10,469      

—      

—      

—      

—      

2,408      

—      

—      

—      

—      

—      

—      

(5,617) 

—       10,469  

—      

2,408  

—      

—      

416      

—      

—      

—      

1,199      

1,615  

—    $ 

36    $  302,488    $

9,659    $  (28,182)   $ 

(4,087)   $ 

676    $ 280,590  

See accompanying notes to the consolidated financial statements. 

46 

  
  
  
    
    
    
  
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
 
  
 
 
CONSOLIDATED STATEMENTS OF CASH FLOWS 
(in thousands) 

Year Ended December 31, 
2014 

2013 

2015 

Cash flows from operating activities: 

Net loss 
Adjustments to reconcile net loss to net cash provided by operating activities, 

  $ 

(31,318)    $ 

(5,561)    $ 

(8,541)  

net of business acquisitions: 
Depreciation and amortization 
Amortization of deferred loan costs 
Amortization of debt discount 
Share-based employee compensation expense 
Equity in loss from joint ventures 
Deferred income taxes 
Gain on sale of business 
Excess tax benefits from share-based payment arrangements 
Decrease (increase) in accounts receivable, net 
Decrease (increase) in other current assets 
Increase (decrease) in accounts payable 
(Decrease) increase in accrued salaries and benefits 
(Decrease) increase in other current liabilities 
Other 
Net cash flows provided by operating activities 

Cash flows from investing activities: 

Acquisition of property and equipment 
Investment in joint ventures 
Proceeds from sale of business 
Business acquisitions, net of cash acquired 
Other 
Net cash flows used in investing activities 

Cash flows from financing activities: 

Proceeds from issuance of long-term debt 
Payments of long-term debt 
Excess tax benefits from share-based payment arrangements 
Exercise of stock options 
Repurchase of common stock 
Deferred loan costs 
Proceeds from non-controlling interest 
Proceeds from cash convertible senior notes 
Proceeds from convertible note 
Proceeds from sale of warrants 
Payments for cash convertible note hedge transaction 
Change in cash overdraft and other 
Net cash flows used in financing activities 

49,855       
2,520       
7,148       
10,469       
20,229       
(5,916)      
(1,873)      
—       
16,971       
2,796       
5,248       
(4,345)      
(11,764)      
940       
60,960       

(34,730)      
(5,881)      
4,369       
—       
(1,121)      
(37,363)      

572,981       
(597,837)      
—       
2,467       
(1,833)      
(892)      
1,615       
—       
—       
—       
—       
1,648       
(21,851)      

53,378       
1,855       
6,757       
8,349       
—       
(6,972)      
—       
(525)      
(38,130)      
1,589       
(9,343)      
3,165       
26,990       
10,546       
52,098       

(42,991)      
(7,050)      
—       
—       
(1,164)      
(51,205)      

467,126       
(481,515)      
525       
2,851       
—       
(391)      
—       
—       
—       
—       
—       
11,227       
(177)      

52,791  
1,685  
3,140  
7,116  
—  
(5,077) 
—  
(718) 
19,099  
(598) 
9,224  
(5,780) 
(1,196) 
383  
71,528  

(41,346) 
(6,507)  
—  
(830) 
(1,210) 
(49,893) 

352,850  
(529,874) 
718  
12,748  
—  
(5,264) 
—  
150,000  
20,000  
15,150  
(36,750) 
526  
(19,896) 

Effect of exchange rate changes on cash 

(1,641)      

(1,535)      

(914) 

Net increase (decrease) in cash and cash equivalents 

Cash and cash equivalents, beginning of period 

Cash and cash equivalents, end of period 

Supplemental disclosure of cash flow information: 

Cash paid during the period for interest 
Cash paid during the period for income taxes 

Noncash Activities: 

Issuance of CareFirst Warrants 
Assets acquired through capital lease obligation 
Issuance of unregistered common stock associated with Ornish partnership 

See accompanying notes to the consolidated financial statements. 

47 

105       

(819)      

1,765       

2,584       

825  

1,759  

1,870     $ 

1,765     $ 

2,584  

8,303     $ 
262     $ 

9,503     $ 
2,399     $ 

10,080  
650  

2,408     $ 
898     $ 
—     $ 

1,639     $ 
6,702     $ 
—     $ 

—  
—  
467  

  $ 

  $ 
  $ 

  $ 
  $ 
  $ 

  
  
  
  
  
    
     
  
   
      
      
  
    
        
        
   
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
  
     
   
  
  
   
  
  
   
    
        
        
   
    
    
    
    
    
    
  
     
   
  
  
   
  
  
   
    
        
        
   
    
    
    
    
    
    
    
    
    
    
    
    
    
  
     
   
  
  
   
  
  
   
    
  
     
   
  
  
   
  
  
   
    
  
     
   
  
  
   
  
  
   
    
  
     
   
  
  
   
  
  
   
  
     
   
  
  
   
  
  
   
    
        
        
   
  
     
   
  
  
   
  
  
   
    
        
        
   
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS 
Years Ended December 31, 2015, 2014, and 2013 

1. 

Summary of Significant Accounting Policies 

Founded and incorporated in Delaware in 1981, Healthways, Inc. and its wholly-owned subsidiaries provides network 

delivered solutions and population health management services that are uniquely designed to help people improve their well-being, 
thereby improving their health and productivity and reducing their health-related costs.  

As used throughout these notes to the consolidated financial statements, unless the context otherwise indicates, the terms 

"we," "us," "our," or the "Company" refer collectively to Healthways, Inc. and its wholly-owned subsidiaries. 

a.  Principles of Consolidation - The consolidated financial statements include the accounts of the Company and its 
subsidiaries, all of which are wholly owned by the Company, except for a joint venture, Healthways Brasil Servicos De Consultoria 
LTDA ("Healthways Brazil"), formed on March 11, 2015 with SulAmérica, one of the largest independent insurers in Brazil, to sell 
population health services to the Brazilian market. With its contribution, SulAmérica acquired a 49% interest in the joint venture. We 
have determined that our interest in Healthways Brazil represents a controlling financial interest and, therefore, have consolidated 
the financial statements of Healthways Brazil and have presented a noncontrolling interest for the portion owned by SulAmérica. 
We have eliminated all intercompany profits, transactions and balances.  

b.  Cash and Cash Equivalents - Cash and cash equivalents primarily include cash, tax-exempt debt instruments, 

commercial paper, and other short-term investments with original maturities of less than three months. 

c.  Accounts Receivable, net - Accounts receivable includes billed and unbilled amounts.  Billed receivables represent fees 

that are contractually due for services performed, net of contractual allowances (reflected as a reduction of revenue) and 
allowances for doubtful accounts (reflected as selling, general and administrative expenses). These combined allowances totaled 
$2.5 million and $2.6 million at December 31, 2015 and December 31, 2014, respectively. Unbilled receivables primarily represent 
fees recognized for monthly member utilization of fitness facilities under our SilverSneakers® fitness solution, billed one month in 
arrears, and certain performance-based fees that cannot be billed until after they are reconciled with the customer.  Historically, we 
have experienced minimal instances of customer non-payment and therefore consider our accounts receivable to be collectible; 
however, we provide reserves, when appropriate, for doubtful accounts and for contractual allowances (such as data reconciliation 
differences) on a specific identification basis. 

d.  Property and Equipment - Property and equipment is carried at cost and includes expenditures that increase value or 

extend useful lives.  We recognize depreciation using the straight-line method over useful lives of three to seven years for computer 
software and hardware and four to seven years for furniture and other office equipment.  Leasehold improvements are depreciated 
over the shorter of the estimated life of the asset or the life of the lease, which ranges from two to fifteen years.  Depreciation 
expense for the years ended December 31, 2015, 2014, and 2013 was $43.1 million, $42.2 million, and $40.1 million, respectively, 
including depreciation of assets recorded under capital leases. 

Net computer software at December 31, 2015 and 2014 was $114.8 million and $98.0 million, respectively.  The portion of 

total depreciation expense related to computer software for the years ended December 31, 2015, 2014, and 2013 was $33.5 
million, $29.9 million, and $26.5 million, respectively. 

e.  Other Assets - Other assets consist primarily of cash convertible notes hedges, long-term investments, long-term 

customer incentives, and deferred loan costs net of accumulated amortization. 

f.  Intangible Assets - Intangible assets subject to amortization include customer contracts, acquired technology, patents, 
distributor and provider networks, a perpetual license, and other intangible assets which we amortize on a straight-line basis over 
estimated useful lives ranging from three to 25 years.  We assess the potential impairment of intangible assets subject to 
amortization whenever events or changes in circumstances indicate that the carrying values may not be recoverable. 

Intangible assets not subject to amortization at December 31, 2015 and 2014 consist of a trademe of $29.0 million.  We 

review intangible assets not subject to amortization on an annual basis or more frequently whenever events or circumstances 
indicate that the assets might be impaired.  See Note 4 for further information on intangible assets. 

g.  Goodwill - We recognize goodwill for the excess of the purchase price over the fair value of tangible and identifiable 

intangible net assets of businesses that we acquire. 

48 

 
 
  
 
 
 
  
 
 
 
 
 
  
 
 
We review goodwill for impairment at the reporting unit level (operating segment or one level below an operating segment) 
on an annual basis (during the fourth quarter the fiscal year) or more frequently whenever events or circumstances indicate that the 
carrying value may not be recoverable.  We allocate goodwill to reporting units based on the reporting unit expected to benefit from 
the combination. 

We estimate the fair value of each reporting unit using a combination of a discounted cash flow model and a market-based 

approach, and we reconcile the aggregate fair value of our reporting units to our consolidated market capitalization. 

h. Contract Billings in Excess of Earned Revenue - Contract billings in excess of earned revenue primarily represent 

performance-based fees subject to refund that we have not recognized as revenues because either (1) data from the customer is 
insufficient or incomplete to measure performance; or (2) interim performance measures indicate that we are not currently 
meeting performance targets. 

i. Accounts Payable - Accounts payable consists of short-term trade obligations and includes cash overdrafts attributable to 

disbursements not yet cleared by the bank. 

j. Income Taxes - We file a consolidated federal income tax return that includes all of our domestic wholly-owned 
subsidiaries.  U.S. GAAP generally require that we record deferred income taxes for the tax effect of differences between the book 
and tax bases of our assets and liabilities.  We recognize the tax benefit from an uncertain tax position only if it is more likely than 
not that the tax position will be sustained on examination by the taxing authorities, based on the technical merits of the 
position.  The tax benefits recognized in the financial statements from such a position are measured based on the largest benefit 
that has a greater than 50% likelihood of being realized upon ultimate settlement. 

Valuation allowances are established when necessary to reduce deferred tax assets to the amounts that are expected to be 

realized. When we determine that it is more likely than not that we will be able to realize our deferred tax assets in the future, an 
adjustment to the deferred tax asset is made and reflected in income. 

k. Revenue Recognition - We recognize revenue as services are performed when persuasive evidence of an arrangement 

exists, collectability is reasonably assured, and amounts are fixed or determinable. 

Our fees are generally billed on a per member per month ("PMPM") basis or upon member participation, such as the 
Healthways® SilverSneakers® fitness solution.  For PMPM fees, we generally determine our contract fees by multiplying the 
contractually negotiated PMPM rate by the number of members eligible for or receiving our services during the month. PMPM rates 
are established during contract negotiations with customers, often based on the value we expect our programs to create and a 
sharing of that value between the customer and the Company.  Some of our contracts place a portion of our fees at risk based on 
achieving certain performance metrics, cost savings, and/or clinical outcomes improvements ("performance-based").  Approximately 
7% of revenues recorded during the year ended December 31, 2015 were performance-based of which 2% were subject to final 
reconciliation as of December 31, 2015. 

We generally bill our customers each month for the entire amount of the fees contractually due for the prior month's 
enrollment, which typically includes the amount, if any, that is performance-based and may be subject to refund should we not meet 
performance targets.  Fees for participation are typically billed in the month after the services are provided.  Deferred revenues 
arise from contracts that permit upfront billing and collection of fees covering the entire contractual service period, generally 12 
months.  A limited number of our contracts provide for certain performance-based fees that cannot be billed until after they are 
reconciled with the customer. 

We recognize revenue as follows: (1) we recognize the fixed portion of PMPM fees and fees for service as revenue during 

the period we perform our services; and (2) we recognize performance-based revenue based on the most recent assessment of our 
performance, which represents the amount that the customer would legally be obligated to pay if the contract were terminated as of 
the latest balance sheet date. 

We generally assess our level of performance for our contracts based on medical claims and other data that the customer 
is contractually required to supply, interim assessments of achievement against performance targets, or metrics available from our 
operating platforms.  A minimum of four to nine months' data is typically required for us to measure performance.  In assessing our 
performance, we may include estimates such as medical claims incurred but not reported.  In addition, we may also provide 
reserves for contractual allowances (such as data reconciliation differences) as appropriate. 

49 

  
  
  
  
  
  
 
  
  
  
 
 
 
If data is insufficient or incomplete to measure performance, or interim performance measures indicate that we are not 

meeting performance targets, we do not recognize performance-based fees subject to refund as revenues but instead record them 
in a current liability account entitled "contract billings in excess of earned revenue."  Only in the event we do not meet performance 
levels by the end of the measurement period, typically one year, are we contractually obligated to refund some or all of the 
performance-based fees.  We would only reverse revenues that we had already recognized if performance to date in the 
measurement period, previously above targeted levels, subsequently dropped below targeted levels.  

During the settlement process under a contract, which generally occurs six to eight months after the end of a contract year, 

we settle any performance-based fees and reconcile healthcare claims and clinical data.  As of December 31, 2015, cumulative 
performance-based revenues that have not yet been settled with our customers but that have been recognized in the current and 
prior years totaled approximately $29.1 million, all of which were based on actual data.  Data reconciliation differences, for which we 
provide contractual allowances until we reach agreement with respect to identified issues, can arise between the customer and us 
due to customer data deficiencies, omissions, and/or data discrepancies. 

Performance-related adjustments (including any amounts recorded as revenue that were ultimately refunded), changes in 

estimates, or data reconciliation differences may cause us to recognize or reverse revenue in a current year that pertains to 
services provided during a prior year.  During 2015, 2014 and 2013, we recognized a net increase in revenue of $11.8 million, $7.9 
million, and $8.2 million that related to services provided prior to each respective year. 

l.  Earnings (Loss) Per Share – We calculate basic earnings (loss) per share using weighted average common shares 

outstanding during the period.  We calculate diluted earnings (loss) per share using weighted average common shares outstanding 
during the period plus the effect of all dilutive potential common shares outstanding during the period unless the impact would be 
anti-dilutive.  See Note 14 for a reconciliation of basic and diluted earnings (loss) per share. 

m.  Share-Based Compensation – We recognize all share-based payments to employees in the consolidated statements of 
operations over the required vesting period based on estimated fair values at the date of grant.  See Note 12 for further information 
on share-based compensation. 

n. Derivative Instruments and Hedging Activities – We use derivative instruments to manage risks related to interest expense, 

foreign currencies, and the cash convertible senior notes (as discussed in Note 6). We account for derivatives in accordance 
with Financial Accounting Standards Board ("FASB") Accounting Standard Codification ("ASC") Topic 815, which establishes 
accounting and reporting standards requiring that certain derivative instruments be recorded on the balance sheet as either an asset or 
liability measured at fair value. Additionally, changes in the derivative's fair value will be recognized currently in earnings unless 
specific hedge accounting criteria are met. As permitted under our master netting arrangements, the fair value amounts of our interest 
rate swaps and foreign currency options and/or forward contracts are presented on a net basis by counterparty in the consolidated 
balance sheets. See Note 9  for further information on derivative instruments and hedging activities. 

o. Management Estimates – In preparing our consolidated financial statements in conformity with U.S. GAAP, management 

must make estimates and assumptions that affect: (1) the reported amounts of assets and liabilities and disclosure of contingent 
assets and liabilities at the date of the financial statements; and (2) the reported amounts of revenues and expenses during the 
reporting period.  Actual results could differ from those estimates. 

2. 

Recent Accounting Standards 

In May 2014, the FASB issued Accounting Standard Update ("ASU") 2014-9, which creates ASC Topic 606 and 

supersedes ASC Topic 605, "Revenue Recognition." The provisions of ASC Topic 606 provide for a single comprehensive 
principles-based standard for the recognition of revenue across all industries and expanded disclosure about theture, amount, 
timing and uncertainty of revenue, as well as certain additional quantitative and qualitative disclosures. The standard is effective for 
annual periods beginning after December 15, 2017, including interim periods within those years. We are currently evaluating the 
impact of adopting ASC Topic 606. 

In April 2015, the FASB issued ASU 2015-03, which requires that debt issuance costs related to a recognized debt liability 

be presented in the balance sheet as a direct deduction from the carrying amount of the related debt liability, consistent with debt 
discounts. In August 2015, the FASB issued ASU 2015-15, which incorporates into the ASC an SEC staff announcement that the 
SEC staff will not object to an entity presenting the cost of securing a revolving line of credit as an asset, regardless of whether a 
balance is outstanding. These ASUs are effective for reporting periods beginning after December 15, 2015, including interim 
periods within those years, and should be applied on a retrospective basis to all periods presented. The adoption of these 
standards is not expected to have a material impact on our results of operations or cash flows but will result in debt issuance costs 
being presented as a direct deduction from the carrying amount of the related debt liability, except those debt issuance costs 
associated with our revolving credit facility. 

50 

  
 
  
 
 
 
  
 
  
 
 
In November 2015, the FASB issued ASU 2015-17, which simplifies the presentation of deferred income taxes by 

eliminating the separate classification of deferred income tax liabilities and assets into current and noncurrent amounts in the 
consolidated balance sheet. The amendments in ASU 2015-17 require that all deferred tax liabilities and assets be classified as 
noncurrent in the consolidated balance sheet. This ASU is effective for reporting periods beginning after December 15, 2016, 
including interim periods within those years and may be applied either prospectively or retrospectively to all periods presented. We 
are currently evaluating the impact of adopting ASU 2015-17. 

In February 2016, the FASB issued ASU No. 2016-02, which requires that lessees recognize assets and liabilities for 

leases with lease terms greater than twelve months in the statement of financial position. ASU 2016-02 also requires improved 
disclosures to help users of financial statements better understand the amount, timing and uncertainty of cash flows arising from 
leases. The update is effective for fiscal years beginning after December 15, 2018, including interim reporting periods within those 
years. We are currently evaluating the impact the adoption of ASU 2016-02 will have our financial position, results of operations and 
cash flows. 

3. 

Goodwill 

The change in carrying amount of goodwill during the years ended December 31, 2013, 2014, and 2015 is shown below: 

(In thousands) 
Balance, December 31, 2012 
Other adjustments 
Balance, December 31, 2013 
Other adjustments 
Balance, December 31, 2014 
Navvis sale 
Balance, December 31, 2015 

  $

  $

338,695  
105  
338,800  
—  
338,800  
(1,826)  
336,974  

On November 1, 2015, we sold Navvis Healthcare, LLC, a provider of healthcare consulting and advisory services, for $4.4 

million in cash, which resulted in a gain of $1.9 million. 

As of December 31, 2015 and December 31, 2014, the gross amount of goodwill totaled $519.3 million and $521.1 million, 

respectively, and we had accumulated impairment losses of $182.4 million. 

4. 

Intangible Assets 

Intangible assets subject to amortization at December 31, 2015 consisted of the following: 

(In thousands) 

Customer contracts 
Acquired technology 
Patents 
Distributor and provider networks 
Perpetual license to survey-based data 
Other 
  Total 

Gross 
Carrying 
Amount 

Accumulated 
Amortization     

Net 

  $ 

  $ 

12,170    $ 
18,548      
24,832      
8,709      
32,000      
530      
96,789    $ 

12,044    $
17,947      
19,121      
8,232      
6,695      
482      
64,521    $

126  
601  
5,711  
477  
25,305  
48  
32,268  

51 

  
  
 
 
   
  
    
    
    
    
    
 
  
  
 
  
  
    
  
  
   
     
     
  
    
    
    
    
    
 
 
 
Intangible assets subject to amortization at December 31, 2014 consisted of the following: 

(In thousands) 

Customer contracts 
Acquired technology 
Patents 
Distributor and provider networks 
Perpetual license to survey-based data 
Other 
  Total 

Gross 
Carrying 
Amount 

Accumulated 
Amortization     

Net 

  $

  $

16,170    $ 
19,268      
24,711      
8,709      
31,000      
2,140      
101,998    $ 

13,445    $
16,709      
17,486      
7,711      
5,315      
1,220      
61,886    $

2,725  
2,559  
7,225  
998  
25,685  
920  
40,112  

Intangible assets subject to amortization are being amortized over estimated useful lives ranging from three to 25 
years.  Total amortization expense for the years ended December 31, 2015, 2014 and 2013, was $6.7 million, $11.2 million and 
$12.7 million, respectively.  The following table summarizes the estimated amortization expense for each of the next five years and 
thereafter: 

(In thousands) 
Year ending December 31, 
2016 
2017 
2018 
2019 
2020 
2021 and thereafter 
  Total 

  $

  $

4,154  
3,028  
2,403  
2,253  
2,048  
18,382  
32,268  

Intangible assets not subject to amortization at December 31, 2015 and 2014 consist of a trademe of $29.0 million. 

5.            Income Taxes 

Income tax expense is comprised of the following: 

(In thousands) 

Current taxes 

Federal 
State 
Foreign 

Deferred taxes 

Federal 
State 
Foreign 
  Total 

Year Ended December 31, 
2014 

2015 

2013 

$ 

$ 

291    $ 
941      
1,425      

(5,162)     
(1,070)     
(196)     
(3,771)   $ 

483     $ 
269       
1,316       

(4,844)      
(1,938)      
127       
(4,587)    $ 

(1,311) 
741  
1,693  

(5,842)  
(1,018)  
101  
(5,636)  

Our foreign income before income taxes was $3.8 million, $5.2 million, and $4.5 million for the years ended December 31, 

2015, 2014 and 2013, respectively. 

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Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and 

liabilities for financial reporting purposes and the amounts used for income tax purposes.  The following table sets forth the 
significant components of our net deferred tax liability as of December 31, 2015 and 2014: 

(In thousands) 

Deferred tax asset: 

Accruals and reserves 
Deferred compensation 
Share-based payments 
Net operating loss carryforwards 
Cash convertible notes hedge and cash conversion derivative, respectively 
Basis difference on joint ventures 
Other assets 

Valuation allowance 

Deferred tax liability: 

Property and equipment 
Intangible assets 
Cash conversion derivative and cash convertible notes hedge, respectively 
Other liabilities 

Net deferred tax liability 

Net current deferred tax asset 
Net long-term deferred tax liability 

December 31, 
2015 

December 31, 
2014 

  $ 

  $ 

  $ 

  $ 

  $ 

  $ 

9,809    $ 
6,010      
8,344      
30,545      
9,539      
6,466      
4,425      
75,138      
(13,594)     
61,544    $ 

(49,645)   $ 
(17,666)     
(9,539)     
(102)     
(76,952)     
(15,408)   $ 

8,209    $ 
(23,617)     
(15,408)   $ 

17,769  
4,372  
9,368  
7,167  
4,459  
—  
3,124  
46,259  
(3,836) 
42,423  

(44,832) 
(11,778) 
(4,459) 
(1,119) 
(62,188) 
(19,765) 

13,118  
(32,883) 
(19,765) 

At December 31, 2015, we have provided a valuation allowance on certain deferred tax assets associated with our 

international operating loss carryforwards. For the year ended December 31, 2015, we determined that a valuation allowance for 
U.S. deferred tax assets was required due to management's judgment that it is more likely than not that a portion of the deferred tax 
assets will not be realized. As a result, in total we recorded an increase in our valuation allowance of $9.8 million for the year ended 
December 31, 2015 which was recorded within the provision for income taxes in the statement of operations in the fourth quarter of 
2015. Our valuation allowance as of December 31, 2015 is $13.6 million. 

At December 31, 2015, we had international net operating loss carryforwards totaling approximately $14.6 million with an 
indefinite carryforward period, approximately $70.1 million of federal loss carryforwards, and approximately $80.6 million of state 
loss carryforwards. $6.9 million of the federal loss carryforwards originating from acquired entities are subject to an annual limitation 
under Internal Revenue Code Section 382 and expire in 2021, if not utilized. The remainder of the federal loss carryforwards will 
expire in 2035. The state loss carryforwards expire from 2017 through 2035.  

53 

 
  
    
  
  
   
     
  
   
     
  
    
    
    
    
    
    
  
    
    
  
    
       
   
    
    
    
  
    
  
    
       
   
    
  
  
  
 
 
We are tracking the portion of our net operating losses attributable to stock option benefits in a separate memo account 

pursuant to FASB ASC Topic 718-740, Stock Compensation. Therefore, the tax benefit related to these amounts are not included in 
our gross or net deferred tax assets. Pursuant to ASC 718-740-25-10, in 2015 the tax benefits related to net operating losses 
of approximately $4.0 million will only be recorded to additional paid-in capital when they reduce cash taxes payable. For 2014 and 
2013, the tax benefit of share-based compensation, excluding the tax benefit related to the deferred tax asset for share-based 
payments, was recorded as additional paid-in capital.  

We recorded a tax effect of $1,000, $44,000 and $1.0 million in 2015, 2014 and 2013, respectively, related to our interest 

rate swap agreements (see Note 9) to stockholders' equity as a component of accumulated other comprehensive income (loss). 

Undistributed earnings of the Company's foreign subsidiaries amounted to approximately $18.2 million as of December 31, 

2015. Those earnings are considered to be indefinitely reinvested and, accordingly, no U.S. federal or state income taxes have 
been recorded thereon. Upon distribution of those earnings in the form of dividends or otherwise, the Company would be subject to 
both U.S. income taxes (subject to an adjustment for foreign tax credits) and potential withholding taxes payable to the various 
foreign countries. The estimated amount of unrecognized deferred U.S. income tax liability related to the undistributed earnings is 
$0.8 million.  

The difference between income tax expense computed using the statutory federal income tax rate and the effective rate is 

as follows: 

(In thousands) 

Statutory federal income tax 
State income taxes, less federal income tax benefit 
Permanent items 
Change in valuation allowance 
Prior year tax adjustments 
Uncertain tax position reversal 
State income tax credits 
Net impact of foreign earnings 
Other 
Income tax benefit 

Uncertain Tax Positions 

Year Ended December 31, 
2014 

2015 

2013 

  $

  $

(12,281)   $ 
(1,478)     
161      
9,758      
185      
(51)     
—      
(65)     
—      
(3,771)   $ 

(3,552)   $
(456)     
137      
206      
(42)     
—      
(650)     
(218)     
(12)     
(4,587)   $

(4,962) 
(669) 
634  
388  
140  
(1,137) 
—  
(175) 
145  
(5,636) 

During 2015, we recorded a $0.3 million reduction to an unrecognized tax benefit due to the settlement of a tax audit 

related to the 2008 tax year.  As of December 31, 2015, we had no unrecognized tax benefits that would affect our effective tax 
rate. Our policy is to include interest and penalties related to unrecognized tax benefits in income tax expense. During 2015, we 
included an immaterial amount of net interest related to uncertain tax positions as a component of income tax expense. During 
2014 and 2013, there were no interest and penalties related to unrecognized tax benefits recorded as income tax expense. 

The aggregate changes in the balance of unrecognized tax benefits, exclusive of interest, were as follows: 

(In thousands) 
Unrecognized tax benefits at December 31, 2013 

Decreases based upon a lapse of the applicable statute of limitations 

Unrecognized tax benefits at December 31, 2014 

Decreases based upon settlements with taxing authorities 

Unrecognized tax benefits at December 31, 2015 

  $

  $

  $

288  
(35) 
253  
(253) 
—  

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We file income tax returns in the U.S. Federal jurisdiction and in various state and foreign jurisdictions.  Tax years remaining 

subject to examination in the U.S. Federal jurisdiction include 2012 to present. 

6. 

Long-Term Debt 

The Company's long-term debt consists of the following at December 31, 2015 and 2014: 

(In thousands) 
Cash Convertible Notes, net of unamortized discount 
CareFirst Convertible Note 
Fifth Amended Credit Agreement: 

Term Loan 
Revolver 

Capital lease obligations and other 

Less: current portion 

1.50% Cash Convertible Senior Notes Due 2018 

December 31, 
2015 

December 31, 
2014 

  $ 

  $ 

130,296    $ 
20,000      

80,000      
—      
5,374      
235,670      
(23,308)     
212,362    $ 

123,148  
20,000  

97,500  
4,950  
6,127  
251,725  
(20,613) 
231,112  

On July 16, 2013, we completed the issuance of $150.0 million aggregate principal amount of cash convertible senior notes 

due 2018 (the "Cash Convertible Notes"), which bear interest at a rate of 1.50% per year, payable semiannually in arrears on 
January 1 and July 1 of each year, beginning on January 1, 2014. The Cash Convertible Notes will mature on July 1, 2018, unless 
earlier repurchased or converted into cash in accordance with their terms prior to such date. At the option of the holders, the Cash 
Convertible Notes are convertible into cash based on the conversion rate set forth below only upon occurrence of certain triggering 
events as defined in the Indenture dated as of July 8, 2013 by and between the Company and U.S. Bank National Association, 
none of which had occurred as of December 31, 2015. Accordingly, we have classified the Cash Convertible Notes as long-term 
debt at December 31, 2015 and December 31, 2014. The Cash Convertible Notes are not convertible into our common stock or any 
other securities under any circumstances. The initial cash conversion rate is approximately 51.38 shares of our common stock per 
$1,000 principal amount of Cash Convertible Notes (equivalent to an initial conversion price of approximately $19.46 per share of 
common stock). The Cash Convertible Notes are our senior unsecured obligations and rank senior in right of payment to any of our 
indebtedness that is expressly subordinated in right of payment to the Cash Convertible Notes. As a result of this transaction, we 
recognized deferred loan costs of approximately $3.9 million, which are being amortized over the term of the Cash Convertible 
Notes using the effective interest method. 

The cash conversion feature of the Cash Convertible Notes (the "Cash Conversion Derivative") requires bifurcation from the 

Cash Convertible Notes in accordance with FASB ASC Topic 815, Derivatives and Hedging, and is recorded in other long-term 
liabilities as a derivative liability and carried at fair value. The fair value of the Cash Conversion Derivative at the time of issuance of 
the Cash Convertible Notes was $36.8 million, which was recorded as a debt discount for purposes of accounting for the debt 
component of the Cash Convertible Notes. The debt discount is being amortized over the term of the Cash Convertible Notes using 
the effective interest method. For the year ended December 31, 2015, we recorded $7.1 million of interest expense related to the 
amortization of the debt discount based upon an effective interest rate of 5.7%. The net carrying amount of the Cash Convertible 
Notes at December 31, 2015 and December 31, 2014 was $130.3 million and $123.1 million, respectively, net of the unamortized 
discount of $19.7 million and $26.9 million, respectively. 

In connection with the issuance of the Cash Convertible Notes, we entered into privately negotiated convertible note hedge 

transactions (the "Cash Convertible Notes Hedges"), which are cash-settled and are intended to reduce our exposure to potential 
cash payments that we would be required to make if holders elect to convert the Cash Convertible Notes at a time when our stock 
price exceeds the conversion price. The initial cost of the Cash Convertible Notes Hedges was $36.8 million. The Cash Convertible 
Notes Hedges are recorded in other assets as a derivative asset under FASB ASC Topic 815 and are carried at fair value.  See 
Note 8 for additional information regarding the Cash Convertible Notes Hedges and the Cash Conversion Derivative and their fair 
values as of December 31, 2015. 

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In July 2013, we also sold separate privately negotiated warrants (the "Warrants") initially relating, in the aggregate, to a 

notional number of shares of our common stock underlying the Cash Convertible Notes Hedges. The Warrants have an initial strike 
price of approximately $25.95 per share, which effectively increases the conversion price of the Cash Convertible Notes to a 60% 
premium to our stock price on July 1, 2013. The Warrants will be net share settled by issuing a number of shares of our common 
stock per Warrant corresponding to the excess of the market price per share of our common stock (as measured on each warrant 
exercise date under the terms of the Warrants) over the applicable strike price of the Warrants. The Warrants meet the definition of 
derivatives under the guidance in ASC Topic 815; however, because these instruments have been determined to be indexed to our 
own stock and meet the criteria for equity classification under ASC Topic 815-40, the Warrants have been accounted for as an 
adjustment to our additional paid-in-capital. 

If the market value per share of our common stock exceeds the strike price of the Warrants, the Warrants will have a 
dilutive effect on net income per share, and the "treasury stock" method will be used in calculating the dilutive effect on earnings per 
share. 

 CareFirst Convertible Note 

On October 1, 2013, we entered into an Investment Agreement (the "Investment Agreement") with CareFirst Holdings, LLC 

("CareFirst"), which is in addition to certain existing commercial agreements between us and CareFirst relating to, among other 
things, disease management and care coordination services (the "Commercial Agreements"). Pursuant to the Investment 
Agreement, we issued to CareFirst a convertible subordinated promissory note in the aggregate original principal amount of $20 
million (the "CareFirst Convertible Note") for a purchase price of $20 million. The CareFirst Convertible Note bears interest at a rate 
of 4.75% per year, payable quarterly in arrears on March 31, June 30, September 30 and December 31 of each calendar year, 
beginning on December 31, 2013. The CareFirst Convertible Note may be prepaid only under limited circumstances and upon the 
terms and conditions specified therein. If the CareFirst Convertible Note has not been fully converted or redeemed in accordance 
with its terms, it will mature on October 1, 2019.  The CareFirst Convertible Note is subordinate in right of payment to the prior 
payment in full of (a) all of our indebtedness under the Fifth Amended Credit Agreement (as defined below), and (b) any other of our 
senior debt, which currently includes only the Cash Convertible Notes. 

The CareFirst Convertible Note is convertible into shares of our common stock at the conversion rate determined by 
dividing (a) the sum of the portion of the principal to be converted and accrued and unpaid interest with respect to such principal by 
(b) the conversion price equal to $22.41 per share of our common stock.  The conversion price is subject to adjustment for stock 
splits, stock dividends, recapitalizations, reorganizations, reclassifications and similar events. 

CareFirst has an opportunity to earn warrants to purchase shares of our common stock ("CareFirst Warrants") based on 

achievement of certain quarterly thresholds (the "Revenue Thresholds") for revenue derived from both the Commercial Agreements 
and from new business to us from third parties as a result of an introduction or referral to us by CareFirst (collectively, the "Quarterly 
Revenue").  If the Quarterly Revenue is greater than or equal to the applicable Revenue Threshold for any quarter ending on or 
prior to September 30, 2017, then we will issue to CareFirst a certain number of warrants exercisable for the number of shares of 
our common stock ("CareFirst Warrant Shares") determined in accordance with the terms of the Investment Agreement unless (i) 
CareFirst elects to receive a cash payment in accordance with the terms of the Investment Agreement or (ii) there is a change of 
control. The aggregate number of CareFirst Warrant Shares in any single 12-month period beginning on October 1, 2013 cannot 
exceed 400,000, and the aggregate number of CareFirst Warrant Shares issuable pursuant to the Investment Agreement cannot 
exceed 1,600,000. As of December 31, 2015, we had issued CareFirst Warrant Shares totaling 590,683 at a weighted average 
exercise price of $15.83, of which 400,000 were issued in 2015. These CareFirst Warrants may have a dilutive effect on net 
income per share, and the "treasury stock" method is used in calculating the dilutive effect on earnings per share. 

Also on October 1, 2013, in connection with the execution of the Investment Agreement, we entered into a Registration 
Rights Agreement with CareFirst, pursuant to which we agreed to use commercially reasonable efforts to cause any registration 
statement covering an underwritten offering of our common stock for our own account or for the account of any holder of our 
common stock (other than a registration statement on Form S-4 or Form S-8 or any successor thereto) to include those registrable 
common shares that any holder of such registrable common shares has requested to be registered.  

The term of the Investment Agreement expires on the earlier of (a) December 31, 2017 and (b) the first date on which no 

Commercial Agreement is in effect. 

56 

 
 
 
  
  
 
 
 
 
Credit Facility 

On June 8, 2012, we entered into the Fifth Amended and Restated Revolving Credit and Term Loan Agreement (as 
amended, the "Fifth Amended Credit Agreement").  As amended in October 2015 and further described below, the Fifth Amended 
Credit Agreement provides us with a $125.0 million revolving credit facility that expires on June 8, 2017 and includes a swingline 
sub facility of $20.0 million and a $75.0 million sub facility for letters of credit.  The Fifth Amended Credit Agreement also provides a 
$200.0 million term loan facility that matures on June 8, 2017, $80.0 million of which remained outstanding at December 31, 2015, 
and an uncommitted incremental accordion facility of $100.0 million. 

Borrowings under the Fifth Amended Credit Agreement generally bear interest at variable rates based on a margin or 

spread in excess of either (1) the one-month, two-month, three-month or six-month rate (or with the approval of affected lenders, 
nine-month or twelve-month rate) for Eurodollar deposits ("LIBOR") or (2) the greatest of (a) the SunTrust Bank prime lending rate, 
(b) the federal funds rate plus 0.50%, and (c) one-month LIBOR plus 1.00% (the "Base Rate"), as selected by the Company.  The 
LIBOR margin varies between 1.75% and 3.00%, and the Base Rate margin varies between 0.75% and 2.00%, depending on our 
leverage ratio.  The Fifth Amended Credit Agreement also provides for an annual fee ranging between 0.30% and 0.50% of the 
unused commitments under the revolving credit facility.  Extensions of credit under the Fifth Amended Credit Agreement are 
secured by guarantees from all of the Company's active domestic subsidiaries and by security interests in substantially all of the 
Company's and such subsidiaries' assets. 

  On July 1, 2013, we entered into an amendment to the Fifth Amended Credit Agreement, which provided for, among other 
things, the amendment of certain negative covenants to permit the issuance of and payments related to the Cash Convertible Notes 
described above as well as increases in the maximum required levels of total funded debt to EBITDA beginning with the quarter 
ended June 30, 2013. On April 14, 2014 and December 29, 2014, we entered into additional amendments to the Fifth Amended 
Credit Agreement, which, among other things, (1) amended the calculation of consolidated EBITDA to exclude the Blue Cross Blue 
Shield of Minnesota  legal settlement in 2014 and, for any period that includes a fiscal quarter ending on or before December 31, 
2015, up to $5 million in the aggregate of accounting charges attributable to the settlement or other satisfaction of litigation liabilities 
and the incurrence of related expenses, (2) reduced the amount of the accordion facility from $200 million to $100 million, (3) 
provided that the net cash proceeds of an asset sale or recovery event be deposited with the administrative agent pending 
reinvestment or application to the payment of loans, and (4) limited the aggregate consideration payable in respect of acquisitions 
consummated after December 29, 2014 to $150 million. 

On October 27, 2015, we entered into a Seventh Amendment to the Fifth Amended Credit Agreement (the "Seventh 

Amendment"), which provides that the expense incurred by us in the following matters will be excluded from the calculation of 
consolidated EBITDA for purposes of the Fifth Amended Credit Agreement: (1) operational improvement and restructuring charges 
incurred from July 1, 2015 through March 31, 2017, not to exceed $27.5 million in the aggregate; (2) cash severance charges in 
connection with the departure of our former Chief Executive Officer during the quarter ended June 30, 2015 not to exceed $2.2 
million in the aggregate; and (3) expense incurred in connection with the grant of certain cash inducement awards to our new Chief 
Executive Officer in an aggregate amount not to exceed approximately $1.3 million. The Seventh Amendment also reduced the 
amount available for borrowing under the revolving credit facility from $200.0 million to $125.0 million. As of December 31, 2015, 
availability under the revolving credit facility totaled $68.3 million as calculated under the most restrictive covenant. 

We are required to repay outstanding revolving loans under the revolving credit facility in full on June 8, 2017. We are 

required to repay term loans in quarterly principal installments aggregating (1) 1.875% of the original aggregate principal amount of 
the term loans during each of the four quarters beginning with the quarter ending September 30, 2014, and (2) 2.500% of the 
original aggregate principal amount of the term loans during each of the remaining quarters prior to maturity on June 8, 2017, at 
which time the entire unpaid principal balance of the term loans is due and payable. 

57 

 
  
 
  
 
 
 
The following table summarizes the minimum annual principal payments and repayments of the revolving advances under 

the Fifth Amended Credit Agreement, the Cash Convertible Notes, and the CareFirst Convertible Note for each of the next five 
years and thereafter: 

(In thousands) 
Year ending December 31, 
2016 
2017 
2018 
2019 
2020 
2021 and thereafter 
  Total 

  $ 

  $ 

20,000  
60,000  
150,000  
20,000  
—  
—  
250,000  

The Fifth Amended Credit Agreement contains financial covenants that require us to maintain, as defined, specified ratios 

or levels of (1) total funded debt to EBITDA and (2) fixed charge coverage. 

The Fifth Amended Credit Agreement contains various other affirmative and negative covenants that are typical for 
financings of this type.  Among other things, the Fifth Amended Credit Agreement limits repurchases of our common stock and the 
amount of dividends that we can pay to holders of our common stock. 

7. 

Commitments and Contingencies 

Junk Fax Prevention Act Lawsuits 

On September 16, 2014, Healthways and its wholly owned subsidiary, Healthways Wholehealth Networks, Inc ("HWHN"), 
weremed in a putative class action lawsuit filed by Edward Simon, DC in the Superior Court of California, County of Los Angeles, 
seeking damages and other relief relating to alleged violations of the Telephone Consumer Protection Act ("TCPA"), as amended by 
the Junk Fax Prevention Act ("JFPA"), in connection with faxes allegedly transmitted to members of HWHN's network of 
complementary and alternative care practitioners. The JFPA prohibits sending an "unsolicited advertisement" to a fax machine and 
requires the sender to provide a notice to allow a recipient to "opt out" of future fax transmissions (including, pursuant to rules 
promulgated by the Federal Communications Commission ("FCC"), those sent with the prior express invitation or permission of the 
recipient). The complaint seeks damages in excess of $5 million. The case has been removed to the United States District Court for 
the Central District of California, Eastern Division ("California Matter"). 

On December 22, 2014, HWHN was alsomed in a putative class action lawsuit filed by Affiliated Health Care Associates, 

P.C. in the United States District Court for the Northern District of Illinois, Eastern Division ("Illinois Matter"), seeking damages and 
other relief relating to alleged violations of the TCPA, the Illinois Consumer Fraud and Deceptive Business Practices Act, and Illinois 
common law in connection with faxes allegedly sent to members of HWHN's network of complementary and alternative care 
practitioners. The complaint seeks damages in an unstated amount. On May 29, 2015, the plaintiff in the Illinois Matter voluntarily 
dismissed its lawsuit without prejudice; that plaintiff has been joined as a party in the California Matter.  

In connection with these actions, on March 2, 2015, Healthways and HWHN filed with the FCC a Petition for Retroactive 

Waiver ("Waiver Petition") of the FCC's regulation that requires advertising faxes sent with the prior express invitation or permission 
of the recipient to include an "opt-out" notice. On August 28, 2015, the FCC granted the Company relief requested in the Waiver 
Petition.  We cannot predict the impact on the California Matter of the FCC's grant of relief pursuant to the Waiver Petition. 

On December 17, 2015, the court in the California Matter denied a class certification motion by the plaintiff and on 
February 1, 2016, denied the plaintiff's motion to stay proceedings. The litigation in the California Matter continues, and we intend to 
vigorously defend the allegations. 

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Performance Award Lawsuit 

On September 4, 2012, Milton Pfeiffer, claiming to be a stockholder of the Company ("Plaintiff), filed a putative derivative 

action against the Company and the Company's Board of Directors (the "Board") in Delaware Chancery Court alleging that the 
Compensation Committee of the Board and the Board breached their fiduciary duties and violated the Company's 2007 Stock 
Incentive Plan (the "Plan") by granting Ben R. Leedle, Jr., then Chief Executive Officer and President of the Company, discretionary 
performance awards under the Plan in the form of options to purchase an aggregate of 500,000 shares of the Company's common 
stock, which consisted of a performance award in November 2011 granting Mr. Leedle the right to purchase 365,000 shares and a 
performance award in February 2012 granting Mr. Leedle the right to purchase 135,000 shares (collectively, the "Performance 
Awards").  Plaintiff alleges that the Performance Awards exceeded what is authorized by the Plan and that the Company's 2012 
proxy statement, in which the Performance Awards are disclosed, is false and misleading.  Plaintiff also alleges that Mr. Leedle 
breached his fiduciary duties and was unjustly enriched by receiving the Performance Awards.  Plaintiff is seeking, among other 
things, the rescission or disgorgement of all alleged "excess" awards granted to Mr. Leedle under the Performance Awards, to 
recover any incidental damages to the Company, and an award of attorneys' fees and expenses.  On November 2, 2012, the 
Company and the Board filed a Motion to Dismiss because Plaintiff failed to make a demand upon the Board as required by 
Delaware law.  On November 8, 2013, the Court denied the Company's Motion to Dismiss. On February 21, 2014, the Company 
filed its answer. On May 15, 2015, in connection with the termination of Mr. Leedle's employment, the Board ratified the awards to 
Mr. Leedle pursuant to Section 204 of the Delaware General Corporate Law and subsequently sent notice of the ratification to 
shareholders.   No shareholder filed a timely objection to the ratification.  Upon the expiration of the time period for shareholders to 
object to the ratification, the Company took the position that the ratification rendered the Plaintiff's claims moot.  The parties then 
agreed to submit a stipulation of dismissal of the case to the Court. On October 30, 2015, the Court entered an Order that 
dismissed the case with prejudice with respect to Plaintiff Milton Pfeiffer as moot but without prejudice to the proposed class.  No 
compensation in any form passed to the Plaintiff or to Plaintiff's attorneys.  The Order preserves the right of counsel for Milton 
Pfeiffer to petition the Court for an award of attorneys' fees. 

Summary 

We are also subject to other contractual disputes, claims and legal proceedings that arise from time to time in the ordinary 

course of our business.  While we are unable to estimate a range of potential losses, we do not believe that any of the legal 
proceedings pending against us as of the date of this report, some of which are expected to be covered by insurance policies, will 
have a material adverse effect on our financial statements.  As these matters are subject to inherent uncertainties, our view of these 
matters may change in the future. 

Contractual Commitments 

In January 2008, we entered into a 25-year strategic relationship agreement with Gallup, and in October 2012 we entered 

into a joint venture agreement with Gallup (the "Gallup Joint Venture") that requires us to make payments over a 5-year period 
beginning January 2013. As of December 31, 2015, we have minimum remaining contractual cash obligations of $27.0 million 
related to these agreements. 

In May 2011, we entered into a ten-year applications and technology services outsourcing agreement with HP Enterprise 
Services, LLC that contains minimum fee requirements.  Total payments over the remaining term, including an estimate for future 
contractual cost of living adjustments, must equal or exceed a minimum level of approximately $96.8 million; however, based on 
current required service and equipment level assumptions, we estimate that the remaining payments will be approximately $201.5 
million.  The agreement allows us to terminate all or a portion of the services provided we pay certain termination fees, which could 
be material to the Company. 

59 

 
  
 
  
 
 
 
 
8. 

Fair Value Measurements 

We account for certain assets and liabilities at fair value.  Fair value is defined as the price that would be received upon 

sale of an asset or paid upon transfer of a liability in an orderly transaction between market participants at the measurement date, 
assuming the transaction occurs in the principal or most advantageous market for that asset or liability. 

Fair Value Hierarchy 

The hierarchy below lists three levels of fair value based on the extent to which inputs used in measuring fair value are 

observable in the market. We categorize each of our fair value measurements in one of these three levels based on the lowest level 
input that is significant to the fair value measurement in its entirety. These levels are: 

Level 1:

Quoted prices in active markets for identical assets or liabilities;  

Level 2:

Quoted prices for similar instruments in active markets; quoted prices for identical or similar instruments in markets that 
are not active; and model-based valuation techniques in which all significant assumptions are observable in the market 
or can be corroborated by observable market data for substantially the full term of the assets or liabilities; and  

Level 3:

Unobservable inputs that are supported by little or no market activity and typically reflect management's estimates of 
assumptions that market participants would use in pricing the asset or liability. 

Assets and Liabilities Measured at Fair Value on a Non-Recurring Basis 

We account for our investment in the Gallup Joint Venture using the equity method under ASC Topic 323. In the third 

quarter of 2015, we observed factors causing a decline in future revenue projections of the Gallup Joint Venture as an indicator of 
an other than temporary impairment of the investment. Accordingly, we estimated the fair value of our investment using a 
discounted cash flow model. Estimating fair value requires significant judgments, including management's estimate of future cash 
flows, which is dependent on internal forecasts, estimation of the long-term growth rate for the joint venture, the useful life over 
which cash flows will occur, and determination of the weighted average cost of capital. Changes in these estimates and 
assumptions could materially affect the estimate of fair value. 

Based on our estimate of fair value, we determined that the carrying value of the investment of $17.0 million was impaired 

and recorded an impairment charge of $12.2 million as equity in loss from joint ventures in the consolidated statements of 
comprehensive income (loss). 

In addition, we determined that the present value of our remaining estimated contractual cash obligations to acquire shares 

in the Gallup Joint Venture exceeded the estimated fair value of the shares to be acquired, resulting in the recognition of a loss of 
$7.3 million associated with the forward option to acquire additional membership interest in the Gallup Joint Venture entity (the 
"Gallup Derivative") at December 31, 2015. The Gallup Derivative was recorded as a derivative liability at December 31, 2015 in 
accordance with FASB ASC Topic 815 and will be carried at fair value. 

Further, we measure certain assets at fair value on a nonrecurring basis in the fourth quarter of the year, including the 

following: 

• 

• 

reporting units measured at fair value in the first step of a goodwill impairment test; and 

indefinite-lived intangible assets measured at fair value for impairment assessment. 

Each of these assets above is classified as Level 3 within the fair value hierarchy. 

60 

  
 
 
  
  
  
  
  
  
  
  
  
  
 
 
  
 
 
 
 
During the fourth quarter of 2015, we reviewed goodwill for impairment at the reporting unit level (operating segment or one 
level below an operating segment). We have two reporting units, domestic and international. The fair value of a reporting unit is the 
price that would be received to sell the unit as a whole in an orderly transaction between market participants at the measurement 
date.  We may elect to perform a qualitative assessment to determine whether it is more likely than not that the fair value of a 
reporting unit is less than its carrying value.  However, we elected not to perform a qualitative assessment, instead proceeding to 
the quantitative review described below. 

We estimated the fair value of each reporting unit using a combination of a discounted cash flow model and a market-based 
approach, and we reconciled the aggregate fair value of our reporting units to our consolidated market capitalization.  Estimating fair 
value requires significant judgments, including management's estimate of future cash flows, which is dependent on internal 
forecasts, estimation of the long-term growth rate for our business, the useful life over which cash flows will occur, and 
determination of our weighted average cost of capital, as well as relevant comparable company earnings multiples for the market-
based approach.  Changes in these estimates and assumptions could materially affect the estimate of fair value and goodwill 
impairment for each reporting unit.  We determined that the carrying value of goodwill was not impaired based upon the impairment 
review. 

Also during the fourth quarter of 2015, we estimated the fair value of our indefinite-lived intangible asset, a trademe, using a 

present value technique, which required management's estimate of future revenues attributable to this trademe, estimation of the 
long-term growth rate and royalty rate for this revenue, and determination of our weighted average cost of capital.  Changes in 
these estimates and assumptions could materially affect the estimate of fair value for the trademe.  We determined that the carrying 
value of the trademe was not impaired based upon the impairment review. 

Assets and Liabilities Measured at Fair Value on a Recurring Basis 

The following tables present our assets and liabilities measured at fair value on a recurring basis at December 31, 2015 and 

December 31, 2014: 

(In thousands) 
December 31, 2015 
Assets: 

Foreign currency exchange contracts 
Cash Convertible Notes Hedges 

Liabilities: 

Foreign currency exchange contracts 
Interest rate swap agreements 
Cash Conversion Derivative 
Gallup Derivative 

(In thousands) 
December 31, 2014 
Assets: 

Foreign currency exchange contracts 
Cash Convertible Notes Hedges 

Liabilities: 

Foreign currency exchange contracts 
Interest rate swap agreements 
Cash Conversion Derivative 

  $ 

  $ 

  $ 

  $ 

Level 2 

Level 3 

Gross Fair 
Value 

     Netting (1) 

Net Fair 
Value 

284    $ 
—      

48    $ 
397      
—      
—      

—    $ 
12,632      

284    $ 
12,632      

—    $ 
—      
12,632      
6,339      

48    $ 
397      
12,632      
6,339      

(26)   $ 
—      

(26)   $ 
—      
—      
—      

258  
12,632  

22  
397  
12,632  
6,339  

Level 2 

Level 3 

Gross Fair 
Value 

     Netting (1) 

Net Fair 
Value 

477    $ 
—      

111    $ 
395      
—      

—    $ 
48,025      

477    $ 
48,025      

—    $ 
—      
48,025      

111    $ 
395      
48,025      

(111)   $ 
—      

(111)   $ 
—      
—      

366  
48,025  

—  
395  
48,025  

(1) This column reflects the impact of netting derivative assets and liabilities by counterparty when a legally enforceable 

master netting agreement exists. 

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The fair values of forward foreign currency exchange contracts are valued using broker quotations of similar assets or 
liabilities in active markets.  The fair values of interest rate swap agreements are primarily determined based on the present value of 
future cash flows using internal models and third-party pricing services with observable inputs, including interest rates, yield curves 
and applicable credit spreads. The fair values of the Cash Convertible Notes Hedges, the Cash Conversion Derivative and the 
Gallup Derivative are measured using Level 3 inputs because these instruments are not actively traded. The Cash Convertible 
Notes Hedges and the Cash Conversion Derivative are valued using an option pricing model that uses observable and 
unobservable market data for inputs, such as expected time to maturity of the derivative instruments, the risk-free interest rate, the 
expected volatility of our common stock and other factors. The Gallup Derivative is valued as the difference in the present value of 
our remaining cash commitments and the fair value of such commitments. The Cash Convertible Notes Hedges and the Cash 
Conversion Derivative were designed such that changes in their fair values would offset one another, with minimal impact to the 
consolidated statements of comprehensive income (loss). Therefore, the sensitivity of changes in the unobservable inputs to the 
option pricing model for such instruments is mitigated. 

The following table presents our financial instruments measured at fair value on a recurring basis using unobservable inputs 

(Level 3): 

(In thousands) 
Cash Convertible Notes Hedges 
Cash Conversion Derivative 
Gallup Derivative 

Balance at 
December 31, 
2014 

Purchases of 
Level 3 

Settlements of 
Level 3 

Instruments      

Instruments      

Gains/(Losses) 
Included in 
Earnings 

Balance at 
December 31, 
2015 

  $ 

48,025    $ 
(48,025)     
—      

—    $ 
—      
—      

—    $ 
—      
986      

(35,393)   $ 
35,393      
(7,325)     

12,632  
(12,632) 
(6,339)  

The gains and losses included in earnings noted above represent the change in the fair value of these financial instruments 

and are recorded each period in the consolidated statements of comprehensive income (loss). The gains and losses on the Cash 
Convertible Notes Hedges and Cash Conversion Derivative are recorded as selling, general and administrative expenses, and the 
loss on the Gallup Derivative is recorded as equity in loss on joint ventures. 

Fair Value of Other Financial Instruments 

In addition to foreign currency exchange contracts, interest rate swap agreements, the Cash Convertible Notes Hedges, the 
Cash Conversion Derivative, and the Gallup Derivative, the estimated fair values of which are disclosed above, the estimated fair 
value of each class of financial instruments at December 31, 2015 was as follows: 

Cash and cash equivalents – The carrying amount of $1.9 million approximates fair value because of the short maturity of 

those instruments (less than three months). 

Long-term  debt  –  The  estimated  fair  value  of  outstanding  borrowings  under  the  Fifth  Amended  Credit  Agreement,  which 
includes a revolving credit facility and a term loan facility, the Cash Convertible Notes and the CareFirst Convertible Note (see Note 
6) are determined based on the fair value hierarchy as discussed above.  The revolving credit facility and the term loan facility are not 
actively traded and therefore are classified as Level 2 valuations based on the market for similar instruments.  The estimated fair 
value is based on the average of the prices set by the issuing bank given current market conditions and is not necessarily indicative 
of the amount we could realize in a current market exchange. The estimated fair value and carrying amount of outstanding borrowings 
under the Fifth Amended Credit Agreement at December 31, 2015 are $79.4 million and $80.0 million, respectively. 

The Cash Convertible Notes are actively traded and therefore are classified as Level 1 valuations. The estimated fair value 
at  December  31,  2015  was  $140.2  million,  which  is  based  on  the  last  quoted  price  of  the  Cash  Convertible  Notes  through 
December 31, 2015, and the par value was $150.0 million. The carrying amount of the Cash Convertible Notes at December 31, 2015 
was $130.3 million, which is net of the debt discount discussed in Note 6. 

The CareFirst Convertible Note was issued at its fair value of $20.0 million on October 1, 2013. It is not actively traded and 
is  not  based  upon  either  an  observable  market,  other  than  the  market  for  our  stock,  or  on  an  observable  index  and  is  therefore 
classified  as  a  Level  3  valuation. At  December  31,  2015,  the  carrying  amount  of  the  CareFirst  Convertible  Note  of  $20.0  million 
approximates  fair  value  because  there  were  no  factors  present  that  would  materially  impact  the  fair  value  since  its  issuance  on 
October 1, 2013. 

62 

  
 
  
    
    
  
    
    
 
  
 
 
 
 
 
 
 
9. 

Derivative Instruments and Hedging Activities 

We use derivative instruments to manage risks related to interest, foreign currencies, the Cash Convertible Notes, and the 

fair value of the Gallup Derivative. We account for derivatives in accordance with FASB ASC Topic 815, which establishes 
accounting and reporting standards requiring that certain derivative instruments be recorded on the balance sheet as either an 
asset or liability measured at fair value. Additionally, changes in the derivative's fair value will be recognized currently in earnings 
unless specific hedge accounting criteria are met. As permitted under our master netting arrangements, the fair value amounts of 
our interest rate swaps and foreign currency options and/or forward contracts are presented on a net basis by counterparty in the 
consolidated balance sheets. 

Derivative Instruments Designated as Hedging Instruments 

Cash Flow Hedges 

Derivative instruments that are designated and qualify as cash flow hedges are recorded at estimated fair value in the 

consolidated balance sheets, with the effective portion of the gains and losses being reported in accumulated other comprehensive 
income or loss ("accumulated OCI").  Cash flow hedges for all periods presented consist solely of interest rate swap agreements, 
which effectively modify our exposure to interest rate risk by converting a portion of our floating rate debt to fixed rate obligations, thus 
reducing the impact of interest rate changes on future interest expense. Under these agreements, we receive a variable rate of interest 
based on LIBOR (as defined in Note 6), and we pay a fixed rate of interest with an interest rate of 1.480% plus a spread (see Note 
6).  We maintain an interest rate swap agreement with a current notional amount of $50.0 million and a termination date of December 
2016. Gains and losses on these interest rate swap agreements are reclassified to interest expense in the same period during which 
the hedged transaction affects earnings or the period in which all or a portion of the hedge becomes ineffective.  As of December 31, 
2015, we expected to reclassify $0.2 million of net losses on interest rate swap agreements from accumulated OCI to interest expense 
within the next twelve months due to the scheduled payment of interest associated with our debt. 

The following table shows the effect of our cash flow hedges on the consolidated balance sheets during the years 

ended December 31, 2015 and 2014: 

(In thousands) 

Derivatives in Cash Flow Hedging Relationships 
Loss related to effective portion of derivatives recognized in accumulated OCI, gross of tax effect      
Loss related to effective portion of derivatives reclassified from accumulated OCI to interest 

expense, gross of tax effect 

For the Year Ended 

December 31, 
2015 

December 31, 
2014 

253  

(354)  

292  

(507)  

Gains and losses representing either hedge ineffectiveness or hedge components excluded from the assessment of 

effectiveness are recognized in current earnings.  During the years ended December 31, 2015 and 2014, there were no gains or 
losses on cash flow hedges recognized in our consolidated statements of comprehensive income (loss) resulting from hedge 
ineffectiveness. 

Derivative Instruments Not Designated as Hedging Instruments 

Our Cash Conversion Derivative, Cash Convertible Notes Hedges, Gallup Derivative and foreign currency options and/or 
forward contracts do not qualify for hedge accounting treatment under U.S. GAAP and are measured at fair value with gains and 
losses recognized immediately in the consolidated statements of comprehensive income (loss). Other than the Gallup Derivative 
described in Note 8, these derivative instruments not designated as hedging instruments did not have a material impact on our 
consolidated statements of comprehensive income (loss) for the years ended December 31, 2015 and 2014. 

Cash Conversion Derivative and Cash Convertible Notes Hedges 

The Cash Conversion Derivative is accounted for as a derivative liability and carried at fair value. In order to offset the risk 
associated with the Cash Conversion Derivative, we entered into Cash Convertible Notes Hedges which are cash-settled and are 
intended to reduce our exposure to potential cash payments that we would be required to make if holders elect to convert the Cash 
Convertible Notes at a time when our stock price exceeds the conversion price. The Cash Convertible Notes Hedges are accounted 
for as a derivative asset and carried at fair value. 

Gallup Derivative 

The Gallup Derivative is accounted for as a derivative liability and carried at fair value. 

63 

 
 
 
 
 
 
     
  
     
  
  
     
 
 
 
  
 
  
 
 
 
The gains and losses resulting from a change in fair values of the Cash Conversion Derivative, the Cash Convertible Notes 

Hedges and the Gallup Derivative are reported in the consolidated statements of comprehensive income (loss) as follows: 

(In thousands) 
Cash Convertible Notes Hedges: 
Net unrealized (loss) gain  
Cash Conversion Derivative: 
Net unrealized gain (loss)  
Gallup Derivative: 
Net loss 

Year Ended 

December 31, 
2015 

December 31, 
2014 

Statements of Comprehensive Income (Loss) 
Classification 

  $ 

  $ 

  $ 

(35,393)    $ 

20,259  

Selling, general and administrative expense 

35,393    $ 

(20,259)  

Selling, general and administrative expense 

(7,325)    $ 

—  

Equity in loss from joint ventures 

Foreign Currency Exchange Contracts 

We also enter into foreign currency options and/or forward contracts in order to minimize our earnings exposure to 

fluctuations in foreign currency exchange rates.  Our foreign currency exchange contracts require current period mark-to-market 
accounting, with any change in fair value being recorded each period in the consolidated statements of comprehensive income 
(loss) in selling, general and administrative expenses. At December 31, 2015, we had forward contracts with notional amounts of 
$35.2 million to exchange foreign currencies, primarily the Australian dollar and Euro, that were entered into to hedge forecasted 
foreign net income (loss) and intercompany debt. We routinely monitor our foreign currency exposures to maximize the overall 
effectiveness of our foreign currency hedge positions.  We do not execute transactions or hold derivative financial instruments for 
trading or other purposes. 

The estimated gross fair values of derivative instruments at December 31, 2015 and December 31, 2014, excluding the 

impact of netting derivative assets and liabilities when a legally enforceable master netting agreement exists, were as follows: 

December 31, 2015 
Cash 
Convertible 
Notes 
Hedges and 
Cash 
Conversion 
Derivative      

Interest 
rate swap 
agreements     

Foreign 
currency 
exchange 
contracts     

December 31, 2014 

Gallup 

Derivative      

Foreign 
currency 
exchange 
contracts      

Interest 
rate swap 
agreements     

Cash 
Convertible 
Notes 
Hedges 
and Cash 
Conversion 
Derivative   

  $ 

  $ 

284   $ 
—     
284   $ 

—    $ 
—      
—    $ 

—    $ 
12,632      
12,632    $ 

—    $ 
—      
—    $ 

477    $ 
—      
477    $ 

—     $ 
—       
—     $ 

—  
48,025  
48,025  

  $ 

48   $ 

—    $ 

—    $ 

3,323    $ 

111    $ 

—     $ 

—  

—     

—      

12,632      

3,016      

—      

—       

48,025  

(In thousands) 
Assets: 
Derivatives not 
designated as hedging 
instruments: 
Other current assets 
Other assets 

Total assets 

Liabilities: 
Derivatives not 
designated as hedging 
instruments: 
Accrued liabilities 
Other long-term 

liabilities 

Derivatives designated as 
hedging instruments: 
Accrued liabilities 
Other long-term 

—     

397      

—      

—      

—      

—       

—  

liabilities 
Total liabilities 

  $ 

—     
48   $ 

—      
397    $ 

—      
12,632    $ 

—      
6,339    $ 

—      
111    $ 

395       
395     $ 

—  
48,025  

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10.  Other Long-Term Liabilities 

Other long-term liabilities consist primarily of the Cash Conversion Derivative (see Notes 8 and 9), deferred rent (see 

Note 11), a deferred compensation plan, and accrued performance cash (if pre-established performance metrics are met). 

We have a non-qualified deferred compensation plan under which certain employees may defer a portion of their salaries 

and receive a Company matching contribution plus a discretionary contribution based on the Company's performance against 
targets.  Company contributions vest equally over four years.  We do not fund the plan and carry it as an unsecured 
obligation.  Participants in the plan elect payout dates for their account balances, which can be no earlier than four years from the 
beginning of the plan year. 

As of December 31, 2015 and 2014, other long-term liabilities included vested amounts under the non-qualified deferred 

compensation plan of $4.4 million and $7.4 million, respectively, net of the current portions of $4.1 million and $0.5 million, 
respectively.  For the next five years ending December 31, 2020 we must make estimated plan payments of $4.1 million, $0.9 
million, $0.3 million, $0.1 million, and $0.1 million, respectively. 

In addition, under our stock incentive plan, we issue performance-based cash awards to certain employees based on pre-
established performance metrics. Based on achievement of the performance metrics, the awards vest on the fourth anniversary of 
the grant date and are paid shortly thereafter. 

As of December 31, 2015 and 2014, accrued performance cash awards totaled $0 and $0.9 million, respectively. 

11.  Leases 

We maintain operating lease agreements principally for our corporate office space, our well-being improvement call centers, 

and our operations support and training offices.  We lease approximately 264,000 square feet of office space in Franklin, 
Tennessee, which contains our corporate headquarters, our Population Health Business headquarters and one of our well-being 
improvement call centers.  This lease commenced in March 2008 and expires in February 2023.  We also lease approximately 
92,000 square feet of office space in Chandler, Arizona which contains our Network Solutions Business and one of our well-being 
improvement call centers. In addition, we lease office space for our five other well-being improvement call center locations for an 
aggregate of approximately 110,000 square feet of space with lease terms expiring on various dates from 2016 to 2020.  Our 
operations support and training offices contain approximately 39,000 square feet in aggregate and have lease terms expiring from 
2016 to 2020. 

Our corporate office lease agreement contains escalation clauses and provides for two renewal options of five years each 
at then prevailing market rates.  The base rent for the initial 15-year term ranges from $4.3 million to $6.6 million per year over the 
term of the lease.  The landlord provided a tenant improvement allowance equal to approximately $10.7 million.  We record 
leasehold improvement incentives as deferred rent and amortize them as reductions to rent expense over the lease term. 

Most of our operating leases include escalation clauses, some of which are fixed amounts, and some of which reflect 
changes in price indices.  We recognize rent expense on a straight-line basis over the lease term.  Certain operating leases contain 
renewal options to extend the lease for additional periods.  For the years ended December 31, 2015, 2014, and 2013, rent expense 
under lease agreements was approximately $12.7 million, $13.2 million, and $12.9 million, respectively.  Our capital lease 
obligations, which primarily include computer equipment leases, are included in long-term debt and the current portion of long-term 
debt. 

65 

 
 
 
 
 
  
 
 
 
 
 
 
The following table summarizes our future minimum lease payments under all capital leases and non-cancelable operating 

leases for each of the next five years and thereafter: 

(In thousands) 
Year ending December 31, 
2016 
2017 
2018 
2019 
2020 
2021 and thereafter 
Total minimum lease payments 
Less amount representing interest 
Present value of minimum lease payments 
Less current portion 

12.  Share-Based Compensation 

Capital 
Leases 

Operating 
Leases 

12,715  
12,107  
12,617  
12,454  
9,091  
14,210  
73,194  

  $ 

  $ 

  $ 

1,863    $ 
1,575      
546      
—      
—      
—      
3,984    $ 
(182)     
3,802      
(1,736)     
2,066      

We have several stockholder-approved stock incentive plans for our employees and directors.  During the twelve months 

ended December 31, 2015, we had five types of share-based awards outstanding under these plans: stock options, restricted stock 
units, restricted stock, performance-based stock units and market stock units. We believe that our share-based awards align the 
interests of our employees and directors with those of our stockholders.  

We grant options under these plans at market value on the date of grant, except in the case of certain performance awards 

which may be granted at a price above market value.  The options generally vest over four years based on service conditions and 
expire ten years from the date of grant.  Restricted stock units and restricted stock awards generally vest over four 
years. Performance-based stock units had a multi-year performance period that ended on December 31, 2015 and vest four years 
from the grant date. Market stock units granted during the year ended December 31, 2015 have a multi-year performance period 
ending in 2018 and will vest at the end of the applicable performance period based on total shareholder return. We recognize 
share-based compensation expense for options, restricted stock units, and restricted stock awards on a straight-line basis over the 
vesting period. We recognize compensation expense for performance-based stock units over the requisite service period if it is 
probable that the performance target will be achieved. At the end of each reporting period, we estimate the number of performance-
based stock units expected to vest based on the probability that the related performance objectives will be met. The performance 
metrics were not met on the performance-based stock units granted in 2014, and therefore, all performance-based stock units were 
forfeited as of December 31, 2015. We recognize share-based compensation expense for the market stock units if the requisite 
service period is rendered, even if the market condition is never satisfied. All awards generally provide for accelerated vesting upon 
a change in control or normal or early retirement (as defined in the applicable stock incentive plan).  At December 31, 2015, we had 
reserved approximately 1.5 million shares for future equity grants under our stock incentive plan. 

Following are certain amounts recognized in the consolidated statements of operations for share-based compensation 

arrangements for the years ended December 31, 2015, 2014 and 2013.  We did not capitalize any share-based compensation costs 
during these periods. 

(In millions) 
Total share-based compensation  
Share-based compensation included in cost of services 
Share-based compensation included in selling, general and 

administrative expenses 

Share-based compensation included in restructuring and related charges      
Total income tax benefit recognized 

Year Ended 

   December 31,       December 31,     December 31, 

2015 (1) 

2014 

2013 

  $ 

10.5    $ 
3.3      

6.3      
 0.9      
4.1      

8.3    $ 
3.8      

4.5      
—      
3.3      

7.1  
2.9  

4.2  
—  
2.8  

(1) Includes the acceleration of vesting in May 2015 of all unexercisable stock options and unvested time-based restricted stock units 
held by our former president and chief executive officer at the time of the termination of his employment.  

As of December 31, 2015, there was $19.3 million of total unrecognized compensation cost related to nonvested share-

based compensation arrangements granted under the stock incentive plans.  That cost is expected to be recognized over a 
weighted average period of 2.0 years. 

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Stock Options 

We use a lattice-based binomial option valuation model ("lattice binomial model") to estimate the fair values of stock 
options.  We base expected volatility on historical volatility due to the low volume of traded options on our stock.  The expected term 
of options granted is derived from the output of the lattice binomial model and represents the period of time that options granted are 
expected to be outstanding.  We used historical data to estimate expected option exercise and post-vesting employment 
termination behavior within the lattice binomial model. No stock options were granted during the twelve months ended December 
31, 2015. 

The following table sets forth the weighted average grant-date fair values of options and the weighted average assumptions 
we used to develop the fair value estimates under each of the option valuation models for the years ended December 31, 2014 and 
2013: 

Weighted average grant-date fair value of options per share 

     $ 

9.05    $ 

7.29  

Year Ended December 31, 
2013 

2014 

Assumptions: 
Expected volatility 
Expected dividends 
Expected term (in years) 
Risk-free rate 

54.6%    
—      
4.7      
2.4%    

53.8% 
—  
5.1  
1.9% 

A summary of option activity as of December 31, 2015 and the changes during the year then ended is presented below: 

Options 
Outstanding at January 1, 2015 
Granted 
Exercised 
Forfeited 
Expired 
Outstanding at December 31, 2015 
Exercisable at December 31, 2015 

Weighted 
Average 
Exercise 
Price 
Per Share 

Weighted 
Average 
Remaining 
Contractual 
Term 

Aggregate 
Intrinsic 
Value 
(thousands)   

Shares 

(thousands)     

3,564    $ 
—      
(901)     
(145)     
(396)     
2,122    $ 
1,538    $ 

13.01     
—     
10.08     
12.03     
18.26     
13.34      
13.77      

5.5    $ 
5.0    $ 

2,943  
2,158  

The total intrinsic value, which represents the difference between the market price of the underlying common stock and the 

option's exercise price, of options exercised during the years ended December 31, 2015, 2014 and 2013 was $5.3 million, $1.1 
million and $3.2 million, respectively. 

Cash received from option exercises under all share-based payment arrangements during 2015 was $2.5 million.  No actual 

tax benefit was realized during 2015 for the tax deductions from option exercises.  We issue new shares of common stock upon 
exercise of stock options. 

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Nonvested Shares 

The fair value of restricted stock and restricted stock units is determined based on the closing bid price of the Company's 
common stock on the grant date.  The weighted average grant-date fair value of restricted stock and restricted stock units granted 
during the years ended December 31, 2015, 2014 and 2013, was $11.97, $16.72 and $13.12, respectively. The fair value of market 
stock units is determined based on the closing bid price of the Company's common stock on the grant date, except that the Monte 
Carlo simulation valuation model is used to determine the fair value of market stock units with a market condition. The weighted 
average grant-date fair value of all market stock units granted during the year ended December 31, 2015 was $6.53. No 
performance-based stock units were granted during the year ended December 31, 2015.  

The two tables below set forth a summary of our nonvested shares as of December 31, 2015 as well as activity during the 
year then ended.  The total grant-date fair value of shares vested during the years ended December 31, 2015, 2014 and 2013 was 
$5.2 million, $2.5 million and $3.1 million, respectively. 

The following table shows a summary of our restricted stock and restricted stock units as of December 31, 2015, as well as 

activity during the twelve months then ended: 

Restricted Stock and 
Restricted Stock Units 

Nonvested at January 1, 2015 
Granted 
Vested 
Forfeited 
Nonvested at December 31, 2015 

Shares 
(000s) 

Weighted- 
Average 
Grant Date 
Fair Value    
13.15  
11.97  
12.73  
13.15  
12.35  

1,047     $ 
1,282       
(411)      
(300)      
1,618     $ 

The following table shows a summary of our performance-based stock units and market stock units as of December 31, 

2015, as well as activity during the twelve months then ended: 

Performance-Based  
Stock Units 

Market Stock Units 

Weighted- 
Average 
Grant Date 
Fair Value      

Shares 
(000s) 

Shares 
(000s) 

Weighted- 
Average 
Grant Date 
Fair Value    
—  
6.53  
—  
—  
6.53  

—     $ 
474       
—       
—       
474     $ 

Nonvested at January 1, 2015 
Granted 
Vested 
Forfeited 
Nonvested at December 31, 2015 

341      $ 
—        
—        
(341)       
—      $ 

14.77      
—      
—      
14.77      
—      

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13.  Share Repurchases 

In accordance with the terms of a Separation and Release Agreement entered into with our former President and Chief 
Executive Officer, Ben R. Leedle, Jr., whose employment was terminated on May 15, 2015 (the "Separation Date"), Mr. Leedle 
elected to net exercise (net of the applicable exercise price and tax withholding) on the Separation Date certain performance 
awards granted to Mr. Leedle in the form of options to purchase 434,436 shares of common stock of the Company at an exercise 
price of $9.96 per share. The Company repurchased from Mr. Leedle 106,408 shares of common stock resulting from this net 
exercise at $17.23 per share, which was the per share purchase price equal to the closing price of the common stock on the 
Separation Date as reported on The NASDAQ Global Select Market. 

14.  Earnings (Loss) Per Share 

The following is a reconciliation of the numerator and denominator of basic and diluted earnings (loss) per share for the years 

ended December 31, 2015, 2014 and 2013: 

(In thousands except per share data) 
Numerator: 
Net loss attributable to Healthways, Inc. 

Denominator: 

Shares used for basic earnings (loss) per share 
Effect of dilutive stock options and restricted stock units outstanding: 

Non-qualified stock options (1) 
Restricted stock units (1) 
CareFirst Warrants (1) 

Shares used for diluted earnings (loss) per share (1) 

Loss per share: 

Basic 
Diluted (1) 

Dilutive securities outstanding not included in the computation of earnings (loss) 

per share because their effect is anti-dilutive: 
Non-qualified stock options 
Restricted stock units 
Performance-based stock units 
Market stock units 
Warrants related to Cash Convertible Notes 
CareFirst Convertible Note 
CareFirst Warrants 

Year Ended December 31, 
2014 

2015 

2013 

  $ 

(30,947)    $ 

(5,561)    $ 

(8,541)  

35,832       

35,302       

34,489  

—       
—       
—       
35,832       

—       
—       
—       
35,302       

—  
—  
—  
34,489  

  $ 
  $ 

(0.86)    $ 
(0.86)    $ 

(0.16)    $ 
(0.16)    $ 

(0.25)  
(0.25)  

1,534       
646       
—       
21       
7,707       
892       
318       

1,865       
453       
20       
—       
7,707       
892       
87       

3,234  
334  
—  
—  
7,707  
892  
—  

(1) The impact of potentially dilutive securities for the years ended December 31, 2015, December 31, 2014 and December 31, 2013 
was not considered because the impact would be anti-dilutive. 

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15. 

 Accumulated OCI 

The following tables summarize the changes in accumulated OCI, net of tax, for the twelve months ended December 31, 

2015 and 2014: 

(In thousands) 
Accumulated OCI, net of tax, as of January 1, 2015 
Other comprehensive income (loss) before reclassifications, net of tax 
Amounts reclassified from accumulated OCI, net of tax 
Net increase (decrease) in other comprehensive income (loss), net of tax 
Accumulated OCI, net of tax, as of December 31, 2015 

(In thousands) 
Accumulated OCI, net of tax, as of January 1, 2014 
Other comprehensive income (loss) before reclassifications, net of tax 
Amounts reclassified from accumulated OCI, net of tax 
Net increase (decrease) in other comprehensive income (loss), net of tax 
Accumulated OCI, net of tax, as of December 31, 2014 

Net Change 
in Fair 
Value of 
Interest 
Rate Swaps     

Foreign 
Currency 
Translation 
Adjustments     

  $ 

  $ 

(342 )   $ 
(111 )     
214       
103       
(239 )   $ 

(1,706 )   $ 
(2,142 )     
—       
(2,142 )     
(3,848 )   $ 

Net Change 
in Fair 
Value of 
Interest 
Rate Swaps     

Foreign 
Currency 
Translation 
Adjustments     

  $ 

  $ 

(513)   $ 
(135)     
306      
171      
(342)   $ 

106    $ 
(1,812)     
—      
(1,812)     
(1,706)   $ 

Total 

(2,048) 
(2,253) 
214  
(2,039) 
(4,087) 

Total 

(407) 
(1,947) 
306  
(1,641) 
(2,048) 

The  following  table  provides  details  about  reclassifications  out  of  accumulated  OCI  for  the  twelve  months  ended 

December 31, 2015 and 2014: 

(In thousands) 
Interest rate swaps 

Twelve Months Ended 
December 31, 

2015 

2014 

  $ 

  $ 

354    $ 
(140)     
214    $ 

507  
(201) 
306  

   Statement of Comprehensive Income (Loss) 

Classification 
Interest expense 
Income tax benefit 
Net of tax 

See Note 9 for further discussion of our interest rate swaps. 

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16.  Restructuring and Related Charges 

In the third quarter of 2015, we began developing our reorganization and cost restructuring plan (the "2015 Restructuring 

Plan") that the Company committed to in October 2015, which is intended to improve efficiency and deliver greater value to our 
customers. The 2015 Restructuring Plan is expected to be complete in 2016.  

We expect to incur a total of approximately $25 million in restructuring charges related to the 2015 Restructuring Plan, 

substantially all of which are expected to result in cash expenditures. We expect that the total charges will consist of approximately 
$10.5 million to $11.5 million of severance and other employee-related costs; approximately $8 million to $9 million of lease 
termination costs; and approximately $5.5 million to $6 million in consulting and other costs.   

The following table shows the costs incurred for the year ended December 31, 2015 directly related to our 

2015 Restructuring Plan and other restructuring costs: 

(In thousands) 
2015 restructuring charges 
Payments 
Non-cash charges (2) 
Accrued restructuring and related charges liability as 

Severance and 
Other 
Employee-

Related Costs      

Consulting and 
Other Costs (1)    

Asset 
Retirements 

  $ 

8,836    $ 
(825)     
(918)     

5,074   $ 
(2,174)   
—    

1,187    $ 
—      
(1,187)     

Total 

15,097
(2,999) 
(2,105) 

of December 31, 2015 

  $ 

7,093    $ 

2,900   $ 

—    $ 

9,993  

(1) Consulting and other costs primarily consist of third-party consulting charges incurred in connection with the 2015 Restructuring 
Plan. Consulting and other costs, also, include approximately $0.4 million of lease termination costs. 

(2) Non-cash charges consist of share-based compensation costs as well as asset retirements.   

17.  Employee Benefits 

We have a 401(k) Retirement Savings Plan (the "401(k) Plan") available to substantially all of our employees.  Employees 

can contribute up to a certain percentage of their base compensation as defined in the 401(k) Plan.  The Company matching 
contributions are subject to vesting requirements.  Company contributions under the 401(k) Plan totaled $3.3 million, $3.3 million 
and $3.1 million for the years ended December 31, 2015, 2014 and 2013, respectively. 

18.  Segment Disclosures 

We have two operating segments (domestic and international) that we have aggregated into one reportable segment, well-

being improvement services.  Our integrated well-being improvement services include health coaching and wellness and prevention 
programs. Further, we report revenues from our external customers on a consolidated basis since well-being improvement is the 
only service that we provide. Long-lived assets and revenue from external customers attributable to our operations in the United 
States accounted for more than 95% of our consolidated long-lived assets and revenues as of and for the years ended 
December 31, 2015 and December 31, 2014. 

During 2015 and 2014, we derived approximately 13.1% and 11.6%, respectively, of our revenues from one customer, with 

no other customer comprising 10% or more of our revenues. 

As part of the 2015 Restructuring Plan, which is planned to be completed in 2016, management is evaluating the internal 
structural and reporting changes necessary to begin managing our operations as two primary businesses, Network Solutions and 
Population Health Services. The outcome of this evaluation could impact how we report our segments in the future for financial 
reporting purposes. In addition, a change in segment reporting could also result in a change in our reporting units for goodwill 
impairment measurement purposes. 

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19.  Quarterly Financial Information (unaudited) 

(In thousands, except per share data) 

Year Ended 
December 31, 2015 

Revenues 
Gross margin 
Income (loss) before income taxes 
Net income (loss) attributable to Healthways, Inc. 

Basic earnings (loss) per share (2) 
Diluted earnings (loss) per share (2) 

(In thousands, except per share data) 

Year Ended 
December 31, 2014 

Revenues 
Gross margin 
Income (loss) before income taxes 
Net income (loss) attributable to Healthways, Inc. 

Basic earnings (loss) per share (2) 
Diluted earnings (loss) per share (2) 

  $
  $
  $
  $

  $
  $

  $ 
  $ 
  $ 
  $ 

  $ 
  $ 

First 
(1)  
189,862    $ 
18,883    $ 
(4,706)   $ 
(2,913)   $ 

Second 

198,073    $
28,776    $
617    $
420    $

Third 
(1) 
196,382     $ 
27,465     $ 
(15,163 )   $ 
(9,026 )   $ 

Fourth 
(1) 
186,281  
19,239  
(15,836)  
(19,428)  

(0.08)   $ 
(0.08)   $ 

0.01    $
0.01    $

(0.25 )   $ 
(0.25 )   $ 

(0.54)  
(0.54)  

Third 

Fourth 

First 
(1) 
176,777    $ 
19,257    $ 
(14,884)   $ 
(9,596)   $ 

Second 
(1) 
180,613    $ 
24,533    $ 
(814)   $ 
(517)   $ 

185,656    $ 
27,314    $ 
2,998    $ 
1,973    $ 

(0.27)   $ 
(0.27)   $ 

(0.01)   $ 
(0.01)   $ 

0.06    $ 
0.05    $ 

199,136  
35,058  
2,551  
2,578  

0.07  
0.07  

(1) The assumed exercise of share-based compensation awards for this period was not considered in the calculation of diluted 
earnings (loss) per share because the impact would have been anti-dilutive. 

(2) We calculated earnings per share for each of the quarters based on the weighted average number of shares and dilutive 
securities outstanding for each period.  Accordingly, the sum of the quarters may not necessarily be equal to the full year income 
per share. 

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Item 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure 

Not applicable. 

Item 9A.  Controls and Procedures 

Evaluation of Disclosure Controls and Procedures 

The Company's principal executive officer and principal financial officer have reviewed and evaluated the effectiveness of 
the Company's disclosure controls and procedures (as defined in Rule 13a-15(e) and 15d-15(e) promulgated under the Exchange 
Act) as of December 31, 2015.  Based on that evaluation, the principal executive officer and principal financial officer have 
concluded that the Company's disclosure controls and procedures are effective.  They are designed to ensure that information 
required to be disclosed by the Company in the reports that it files or submits under the Exchange Act is recorded, processed, 
summarized, and reported within the time periods specified in the SEC's rules and forms and to ensure that information required to 
be disclosed by the Company in the reports that it files or submits under the Exchange Act is accumulated and communicated to 
the Company's management, including the principal executive officer and principal financial officer, to allow timely decisions 
regarding required disclosure. 

Management's Annual Report on Internal Control over Financial Reporting 

Management, including the principal executive officer and principal financial officer, is responsible for establishing and 
maintaining adequate internal control over financial reporting.  Internal control over financial reporting is a process designed to 
provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external 
purposes in accordance with generally accepted accounting principles. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, 

projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because 
of changes in conditions, or that the degree of compliance with the policies and procedures may deteriorate. 

Management has performed an assessment of the effectiveness of the Company's internal control over financial reporting 

as of December 31, 2015 based on criteria established in Internal Control — Integrated Framework (2013) issued by the Committee 
of Sponsoring Organizations of the Treadway Commission (the "COSO framework"), and believes that the COSO framework is a 
suitable framework for such an evaluation.  Based on this assessment, management has concluded that the Company's internal 
control over financial reporting was effective as of December 31, 2015. 

PricewaterhouseCoopers, the independent registered public accounting firm that audited the Company's consolidated 
financial statements for the year ended December 31, 2015, has issued an attestation report on the Company's internal control over 
financial reporting which is included in this Report. 

Changes in Internal Control Over Financial Reporting 

There have been no changes in the Company's internal controls over financial reporting during the quarter ended 
December 31, 2015 that have materially affected, or are reasonably likely to materially affect, the Company's internal control over 
financial reporting. 

Item 9B.  Other Information 

Not applicable. 

Item 10.  Directors, Executive Officers and Corporate Governance 

PART III 

Information concerning our directors, director nomination procedures, audit committee, audit committee financial experts, 
code of ethics, and compliance with Section 16(a) of the Exchange Act will be included under the headings "Election of Directors," 
"Code of Conduct," "Corporate Governance," and "Section 16(a) Beneficial Reporting Compliance" in our Proxy Statement for the 
2016 Annual Meeting of Stockholders to be held on May 26, 2016 and is incorporated herein by reference. 

Pursuant to General Instruction G(3) of Form 10-K, information concerning our executive officers is included in Part I of this 

Report, under the caption "Executive Officers of the Registrant." 

73 

 
 
 
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
Item 11.  Executive Compensation 

Information required by this item will be included under the headings "Executive Compensation" and "Director 

Compensation" in our Proxy Statement for the 2016 Annual Meeting of Stockholders to be held on May 26, 2016 and is 
incorporated herein by reference. 

Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 

Information required by this item will be included under the headings "Security Ownership of Certain Beneficial Owners and 
Management" in our Proxy Statement for the 2016 Annual Meeting of Stockholders to be held on May 26, 2016 and is incorporated 
herein by reference. 

Equity Compensation Plan Information 

The following table summarizes, as of December 31, 2015, certain information concerning the Company's equity 

compensation plans under which equity securities of the Company are currently authorized for issuance. 

Number of Shares to be 
Issued Upon Exercise of 
Outstanding Options, 
Warrants and Rights, 
in thousands(1) 

Weighted-Average 
Exercise Price of 
Outstanding Options, 
Warrants and Rights(2) 

Number of Shares 
Remaining Available for 
Future Issuance Under 
Equity Compensation 
Plans 
(Excluding Shares 
Reflected 
in First Column), 
in thousands 

4,044

170
4,214  

$            13.34  

—  
$            13.34  

1,484

—
1,484

Plan Category 
Equity compensation plans approved 

by stockholders 

Equity compensation plans not 
approved by stockholders 

Total 

(1) 

(2) 

(3) 

Represents 2,122,000 stock options, 1,549,000 restricted stock units and shares of restricted stock, and 373,000 market 
stock units. 

The weighted average exercise price does not take into account the shares issuable upon vesting of outstanding 
unvested restricted stock units and market stock units, which have no exercise price. The weighted average remaining 
contractual term of the outstanding stock options is 5.5 years. 

Consists of the following one-time inducement awards made to Sidney Stolz upon his hire by the Company: an award of 
68,531 restricted stock units that vest in three equal annual installments beginning on the first anniversary of the gate date 
and an award of market stock units that vest on the third anniversary of the grant date. Pursuant to the terms of the market 
stock units, Mr. Stolz will be entitled to receive 101,330 shares of the Company's common stock upon achievement of a 3-
year annualized total shareholder return target and may receive up to a maximum of 182,394 shares of the Company's 
common stock if the target is exceeded. These awards were issued to Mr. Stolz outside of the Company's 2014 Stock 
Incentive Plan as inducement awards in accordance with NASDAQ Stock Market Rule 5635(c)(4). 

Item 13.  Certain Relationships and Related Transactions, and Director Independence 

Information required by this item will be included under the heading "Corporate Governance" in our Proxy Statement for the 

2016 Annual Meeting of Stockholders to be held on May 26, 2016 and is incorporated herein by reference. 

Item 14.  Principal Accounting Fees and Services 

Information required by this item will be included under the heading "Ratification of Independent Registered Public 

Accounting Firm" in our Proxy Statement for the 2016 Annual Meeting of Stockholders to be held on May 26, 2016 and is 
incorporated herein by reference. 

74 

 
  
  
  
 
  
  
  
  
  
  
  
  
  
 
  
 
 
 
 
Item 15.  Exhibits, Financial Statement Schedules 

(a) 

The following documents are filed as part of this Report: 

PART IV 

1. 

The financial statements filed as part of this Report are included in Part II, Item 8 of this Report. 

 We have omitted all Financial Statement Schedules because they are not required under the instructions to the applicable 

2. 
accounting regulations of the SEC or the information to be set forth therein is included in the financial statements or in the notes 
thereto. 

3.            Exhibits 

2.1 

   Stock Purchase Agreement dated October 11, 2006 among Healthways, Inc., Axia Health Management, Inc., and 

Axia Health Management LLC [incorporated herein by reference to Exhibit 2.1 to the Company's Current Report on 
Form 8-K dated December 1, 2006, File No. 000-19364] 

3.1 

   Restated Certificate of Incorporation, as amended [incorporated by reference to Exhibit 3.1 to Form 10-Q of the 

Company's fiscal quarter ended February 29, 2008, File No. 000-19364] 

3.2 

   Certificate of Amendment to Restated Certificate of Incorporation, as amended, dated as of October 10, 

2013 [incorporated by reference to Exhibit 3.2 to Form 10-Q of the Company's fiscal quarter ended September 30, 
2013, File No. 000-19364] 

3.3 

   Amended and Restated Bylaws [incorporated by reference to Exhibit 3.2 to Form 10-Q of the Company's fiscal 

quarter ended February 29, 2004, File No. 000-19364] 

3.4 

   Amendment to Amended and Restated Bylaws [incorporated by reference to Exhibit 3.1 to the Company's Current 

Report on Form 8-K dated November 15, 2007, File No. 000-19364] 

3.5 

   Amendment No. 2 to Amended and Restated Bylaws [incorporated by reference to Exhibit 3.1 to the Company's 

Current Report on Form 8-K dated September 3, 2008, File No. 000-19364] 

3.6 

   Amendment No. 3 to Amended and Restated Bylaws [incorporated by reference to Exhibit 3.4 to Form 10-Q of the 

Company's fiscal quarter ended June 30, 2014, File No. 000-19364] 

4.1 

4.2 

  Article IV of the Company's Restated Certificate of Incorporation (included in Exhibit 3.1) 

Indenture dated as of July 8, 2013 between the Company and U.S. Bank National Association [incorporated by 
reference to Exhibit 4.1 to the Company's Current Report on Form 8-K dated July 8, 2013, File No. 000-19364] 

4.3 

  Form of 1.50% Cash Convertible Senior Note due 2018 (included in Exhibit 4.2) 

75 

 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
  
  
 
  
  
 
  
  
  
 
  
 
 
10.1 

   Office Lease dated as of May 4, 2006 between the Company and Highwoods/Tennessee Holdings, L.P. 

[incorporated by reference to Exhibit 10.1 to the Company's Current Report on Form 8-K dated May 5, 2006, File No. 
000-19364] 

10.2 

   Master Services Agreement dated May 25, 2011 between the Company and HP Enterprise Services, LLC 

[incorporated by reference to Exhibit 10.1 to Form 10-Q of the Company's fiscal quarter ended June 30, 2011, File 
No. 000-19364]* 

10.3 

   Fifth Amended and Restated Revolving Credit and Term Loan Agreement dated June 8, 2012 between the Company 
and SunTrust Bank as Administrative Agent, JPMorgan Chase Bank, N.A.as Documentation Agent, and U.S. Bank 
National Association and Fifth Third Bank as Co-Syndication Agents [incorporated by reference to Exhibit 10.1 to 
Company's Current Report on Form 8-K dated June 11, 2012, File No. 000-19364] 

10.4 

   First Amendment to Fifth Amended and Restated Revolving Credit and Term Loan Agreement dated February 5, 

2013 between the Company and SunTrust Bank as Administrative Agent [incorporated by reference to Exhibit 10.1 to 
the Company's Current Report on Form 8-K dated February 7, 2013, File No. 000-19364] 

10.5 

   Second Amendment to Fifth Amended and Restated Revolving Credit and Term Loan Agreement dated March 15, 

2013 between the Company and SunTrust Bank as Administrative Agent [incorporated by reference to Exhibit 10.2 to 
Form 10-Q of the Company's fiscal quarter ended March 31, 2013, File No. 000-19364] 

10.6 

   Third Amendment to Fifth Amended and Restated Revolving Credit and Term Loan Agreement and First Amendment 
to Second Amended and Restated Subsidiary Guarantee Agreement [incorporated by reference to Exhibit 10.1 to the 
Company's Current Report on Form 8-K dated July 1, 2013, File No. 000-19364] 

10.7 

   Fourth Amendment to Fifth Amended and Restated Revolving Credit and Term Loan Agreement dated April 14, 2014 

between the Company and SunTrust Bank as Administrative Agent  [incorporated by reference to Exhibit 10.1 to 
Form 10-Q of the Company's fiscal quarter ended June 30, 2014, File No. 000-19364] 

10.8 

   Fifth Amendment to Fifth Amended and Restated Revolving Credit and Term Loan Agreement dated December 29, 

2014 between the Company and SunTrust Bank as Administrative Agent [incorporated by reference to Exhibit 10.1 to 
the Company's Current Report on Form 8-K dated December 30, 2014, File No. 000-19364] 

10.9 

   Sixth Amendment to Fifth Amended and Restated Revolving Credit and Term Loan Agreement [incorporated by 

reference to Exhibit 10.1 to Form 10-Q of the Company's fiscal quarter ended June 30, 2015, File No. 000-19364] 

10.10 

   Seventh Amendment to Fifth Amended and Restated Revolving Credit and Term Loan Agreement  [incorporated by 

reference to Exhibit 10.1 to the Company's Current Report on Form 8-K dated October 29, 2015, File No. 000-19364] 

10.11 

   Call Option Transaction Confirmation dated as of July 1, 2013 between the Company and JPMorgan Chase Bank, 

National Association, London Branch [incorporated by reference to Exhibit 10.1 to the Company's Current Report on 
Form 8-K dated July 8, 2013, File No. 000-19364] 

10.12 

   Amendment to Call Option Transaction Confirmation dated as of July 11, 2013 between the Company and JPMorgan 

Chase Bank, National Association, London Branch [incorporated by reference to Exhibit 10.1 to the Company's 
Current Report on Form 8-K dated July 16, 2013, File No. 000-19364] 

76 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
10.13 

10.14 

  Call Option Transaction Confirmation dated as of July 1, 2013 between the Company and Morgan Stanley & Co. 
International plc [incorporated by reference to Exhibit 10.2 to the Company's Current Report on Form 8-K dated 
July 8, 2013, File No. 000-19364] 

  Amendment to Call Option Transaction Confirmation dated as of July 11, 2013 between the Company and Morgan 
Stanley & Co. Internal plc [incorporated by reference to Exhibit 10.2 to the Company's Current Report on Form 8-K 
dated July 16, 2013, File No. 000-19364] 

10.15 

  Base Warrants Confirmation dated as of July 1, 2013 between the Company and JPMorgan Chase Bank, National 

Association, London Branch [incorporated by reference to Exhibit 10.3 to the Company's Current Report on Form 8-K 
dated July 8, 2013, File No. 000-19364] 

10.16 

  Additional Warrants Confirmation dated as of July 11, 2013 between the Company and JPMorgan Chase Bank, 

National Association, London Branch [incorporated by reference to Exhibit 10.3 to the Company's Current Report on 
Form 8-K dated July 16, 2013, File No. 000-19364] 

10.17 

  Base Warrants Confirmation dated as of July 1, 2013 between the Company and Morgan Stanley & Co. International 
plc [incorporated by reference to Exhibit 10.4 to the Company's Current Report on Form 8-K dated July 8, 2013, File 
No. 000-19364] 

10.18 

  Additional Warrants Confirmation dated as of July 11, 2013 between the Company and Morgan Stanley & Co. 

International plc [incorporated by reference to Exhibit 10.4 to the Company's Current Report on Form 8-K dated 
July 16, 2013, File No. 000-19364] 

10.19 

Investment Agreement dated October 1, 2013 between the Company and CareFirst Holdings, LLC [incorporated by 
reference to Exhibit 10.1 to the Company's Current Report on Form 8-K dated October 2, 2013, File No. 000-19364]* 

10.20 

  Convertible Senior Subordinated Note dated October 1, 2013 issued by the Company to CareFirst Holdings, LLC 

[incorporated by reference to Exhibit 10.2 to the Company's Current Report on Form 8-K dated October 2, 2013, File 
No. 000-19364] 

10.21 

   Form of Common Stock Purchase Warrant [incorporated by reference to Exhibit 10.3 to the Company's Current 

Report on Form 8-K dated October 2, 2013, File No. 000-19364] 

10.22 

   Registration Rights Agreement dated October 1, 2013 between the Company and CareFirst Holdings, LLC 

[incorporated by reference to Exhibit 10.4 to the Company's Current Report on Form 8-K dated October 2, 2013, File 
No. 000-19364] 

10.23 

   Nomination and Standstill Agreement dated June 2, 2014 among the Company, North Tide Capital Master, LP, North 
Tide Capital, LLC and Conan J. Laughlin [incorporated by reference to Exhibit 10.1 to the Company's Current Report 
on Form 8-K dated June 3, 2014, File No. 000-19364] 

Management Contracts and Compensatory Plans 

10.24 

   Employment Agreement, dated October 27, 2015, between Healthways, Inc. and Sidney Stolz 

10.25 

   Amended and Restated Corporate and Subsidiary Capital Accumulation Plan 

10.26 

   Amended and Restated Employment Agreement dated December 21, 2012 between the Company and Ben R. 

Leedle, Jr. [incorporated by reference to Exhibit 10.5 to Form 10-K of the Company's fiscal year ended December 31, 
2012, File No. 000-19364] 

10.27 

   Separation and Release Agreement, dated May 15, 2015, between Healthways, Inc. and Ben R. Leedle, Jr. 

[incorporated by reference to Exhibit 10.1 to the Company's Current Report on Form 8-K dated May 18, 2015, File 
No. 000-19364] 

77 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
10.28 

   Amended and Restated Employment Agreement dated November 30, 2012 between the Company and Alfred 

Lumsdaine [incorporated by reference to Exhibit 10.6 to Form 10-K of the Company's fiscal year ended December 
31, 2012, File No. 000-19364] 

10.29 

   Amended and Restated Employment Agreement dated September 2, 2014 between the Company and Michael R. 

Farris [incorporated by reference to Exhibit 10.2 to Form 10-Q of the Company's fiscal quarter ended September 30, 
2014, File No. 000-19364] 

10.30 

   Separation Agreement, dated November 1, 2015, between the Company and Michael R. Farris [incorporated by 
reference to Exhibit 10.2 to Form 10-Q of the Company's fiscal quarter ended September 30, 2015, File No. 000-
19364] 

10.31 

   Employment Agreement dated January 1, 2012 between the Company and Peter Choueiri [incorporated by reference to 

Exhibit 10.1 to Form 10-Q of the Company's fiscal quarter ended March 31, 2012, File No. 000-19364] 

10.32 

   Amendment to Employment Agreement dated September 2, 2014 between the Company and Peter 

Choueiri [incorporated by reference to Exhibit 10.3 to Form 10-Q of the Company's fiscal quarter ended September 
30, 2014, File No. 000-19364] 

10.33 

   Employment Agreement dated July 29, 2012 between the Company and Glenn Hargreaves [incorporated by reference 

to Exhibit 10.1 to Form 10-Q of the Company's fiscal quarter ended June 30, 2012, File No. 000-19364] 

10.34 

   Employment Agreement dated July 29, 2012 between the Company and Mary Flipse [incorporated by reference to 

Exhibit 10.2 to Form 10-Q of the Company's fiscal quarter ended June 30, 2012, File No. 000-19364] 

10.35 

   Employment Agreement dated January 15, 2013 between the Company and Matthew Michela [incorporated by 

reference to Exhibit 10.1 to Form 10-Q of the Company's fiscal quarter ended September 30, 2014, File No. 000-
19364] 

10.36 

   Amended and Restated Corporate and Subsidiary Capital Accumulation Plan [incorporated by reference to Exhibit 

10.2 to Form 10-Q of the Company's fiscal quarter ended June 30, 2011, File No. 000-19364] 

10.37 

   Form of Indemnification Agreement by and among the Company and the Company's directors [incorporated by 

reference to Exhibit 10.15 to Registration Statement on Form S-1 (Registration No. 33-41119)] 

10.38 

   2014 Stock Incentive Plan [incorporated by reference to Exhibit 99.1 to the Company's Registration Statement on 

Form S-8 dated June 25, 2014, Registration  No. 333-197025] 

10.39 

   2007 Stock Incentive Plan, as amended [incorporated by reference to Exhibit 10.16 to Form 10-K of the Company's 

fiscal year ended December 31, 2012, File No. 000-19364] 

10.40 

   1996 Stock Incentive Plan, as amended  [incorporated by reference to Exhibit 10.20 to Form 10-K of the Company's 

fiscal year ended August 31, 2006, File No. 000-19364] 

10.41 

   Amended and Restated 2001 Stock Option Plan  [incorporated by reference to Exhibit 10.21 to Form 10-K of the 

Company's fiscal year ended August 31, 2006, File No. 000-19364] 

10.42 

10.43 

   Form of Non-Qualified Stock Option Agreement under the Company's 2007 Stock Incentive Plan [incorporated by 
reference to Exhibit 10.24 to Form 10-K of the Company's fiscal year ended August 31, 2007, File No. 000-19364] 

   Form of Restricted Stock Unit Award Agreement under the Company's 2007 Stock Incentive Plan [incorporated by 
reference to Exhibit 10.25 to Form 10-K of the Company's fiscal year ended August 31, 2007, File No. 000-19364] 

10.44 

   Form of Non-Qualified Stock Option Agreement (for Directors) under the Company's 2007 Stock Incentive Plan 

[incorporated by reference to Exhibit 10.2 to Form 10-Q of the Company's fiscal quarter ended June 30, 2010, File 
No. 000-19364] 

10.45 

   Form of Restricted Stock Unit Award Agreement (for Directors) under the Company's 2007 Stock Incentive Plan 

[incorporated by reference to Exhibit 10.3 to Form 10-Q of the Company's fiscal quarter ended June 30, 2010, File 
No. 000-19364] 

78 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
10.46 

  2007 Stock Incentive Plan Performance Cash Award Agreement dated March 3, 2009 [incorporated by reference to 

Exhibit 10.1 to the Company's Current Report on Form 8-K dated March 4, 2009, File No. 000-19364] 

10.47 

  2007 Stock Incentive Plan Performance Cash Award Agreement dated May 25, 2011 [incorporated by reference to 

Exhibit 10.3 to Form 10-Q of the Company's fiscal quarter ended June 30, 2011, File No. 000-19364] 

10.48 

  Form of Non-Qualified Stock Option Agreement under the Company's 2007 Stock Incentive Plan [incorporated by 

reference to Exhibit 10.2 to Form 10-Q of the Company's fiscal quarter ended March 31, 2012, File No. 000-19364] 

10.49 

  Form of Restricted Stock Unit Award Agreement under the Company's 2007 Stock Incentive Plan [incorporated by 
reference to Exhibit 10.3 to Form 10-Q of the Company's fiscal quarter ended March 31, 2012, File No. 000-19364] 

10.50 

  2007 Stock Incentive Plan Performance Cash Award Agreement dated January 18, 2012 [incorporated by reference 

to Exhibit 10.4 to Form 10-Q of the Company's fiscal quarter ended March 31, 2012, File No. 000-19364] 

10.51 

  Form of Non-Qualified Stock Option Agreement under the Company's 2007 Stock Incentive Plan [incorporated by 

reference to Exhibit 10.28 to Form 10-K of the Company's fiscal year ended December 31, 2012, File No. 000-19364] 

10.52 

  Form of Restricted Stock Unit Award Agreement under the Company's 2007 Stock Incentive Plan [incorporated by 

reference to Exhibit 10.29 to Form 10-K of the Company's fiscal year ended December 31, 2012, File No. 000-19364] 

10.53 

  2007 Stock Incentive Plan Performance Cash Award Agreement dated February 28, 2013 [incorporated by reference 

to Exhibit 10.30 to Form 10-K of the Company's fiscal year ended December 31, 2012, File No. 000-19364] 

10.54 

   2007 Stock Incentive Plan Performance Cash Award Agreement for Peter Choueiri dated February 28, 2013 

[incorporated by reference to Exhibit 10.31 to Form 10-K of the Company's fiscal year ended December 31, 2012, 
File No. 000-19364] 

10.55 

   Form of Non-Qualified Stock Option Award Agreement (for Executive Officers) under the Company's 2014 Stock 

Incentive Plan [incorporated by reference to Exhibit 10.4 to Form 10-Q of the Company's fiscal quarter ended June 
30, 2014, File No. 000-19364] 

10.56 

   Form of Restricted Stock Unit Award Agreement (for Executive Officers) under the Company's 2014 Stock Incentive 
Plan [incorporated by reference to Exhibit 10.5 to Form 10-Q of the Company's fiscal quarter ended June 30, 2014, 
File No. 000-19364] 

10.57 

   Form of Performance Share Unit Award Agreement (for Executive Officers) under the Company's 2014 Stock 

Incentive Plan [incorporated by reference to Exhibit 10.6 to Form 10-Q of the Company's fiscal quarter ended June 
30, 2014, File No. 000-19364] 

10.58 

   Form of Performance Cash Award Agreement (for Executive Officers) under the Company's 2014 Stock Incentive 

Plan [incorporated by reference to Exhibit 10.7 to Form 10-Q of the Company's fiscal quarter ended June 30, 2014, 
File No. 000-19364] 

10.59 

   Form of Non-Qualified Stock Option Award Agreement (for Directors) under the Company's 2014 Stock Incentive 

Plan [incorporated by reference to Exhibit 10.8 to Form 10-Q of the Company's fiscal quarter ended June 30, 2014, 
File No. 000-19364] 

10.60 

   Form of Restricted Stock Unit Award Agreement (for Directors) under the Company's 2014 Stock Incentive Plan 

[incorporated by reference to Exhibit 10.9 to Form 10-Q of the Company's fiscal quarter ended June 30, 2014, File 
No. 000-19364] 

10.61 

   RSU Award Agreement for Matthew Michela, dated September 2, 2014 [incorporated by reference to Exhibit 10.1 to 

Form 10-Q of the Company's fiscal quarter ended March 31, 2015, File No. 000-19364] 

10.62 

   Form of Restricted Stock Unit Award Agreement (for Directors) under the Company's Amended and Restated 2014 
Stock Incentive Plan [incorporated by reference to Exhibit 10.2 to Form 10-Q of the Company's fiscal quarter ended 
June 30, 2015, File No. 000-19364] 

79 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
10.63 

   Form of Restricted Stock Unit Award Agreement (for Executive Officers) 1-Year Cliff Vesting under the Company's 
Amended and Restated 2014 Stock Incentive Plan [incorporated by reference to Exhibit 10.3 to Form 10-Q of the 
Company's fiscal quarter ended June 30, 2015, File No. 000-19364] 

10.64 

   Healthways, Inc. Amended and Restated 2014 Stock Incentive Plan [incorporated by reference to Exhibit 99.1 to the 

Company's Registration Statement on Form S-8 dated May 19, 2015, Registration  No. 333-204313] 

10.65 

   Form of Restricted Stock Unit Award Agreement (for Executive Officers) for July 1, 2015 under the Company's 

Amended and Restated 2014 Stock Incentive Plan [incorporated by reference to Exhibit 10.1 to Form 10-Q of the 
Company's fiscal quarter ended September 30, 2015, File No. 000-19364] 

10.66 

   Employment Agreement, dated August 3, 2015, between Healthways, Inc. and Donato Tramuto [incorporated by 

reference to Exhibit 10.1 to the Company's Current Report on Form 8-K dated August 7, 2015, File No. 000-19364] 

10.67 

   Form of Restricted Stock Unit Award Agreement for Mr. Tramuto [incorporated by reference to Exhibit 10.1 to the 

Company's Current Report on Form 8-K dated August 7, 2015, File No. 000-19364] 

10.68 

   Form of Market Stock Unit Award Agreement for Mr. Tramuto [incorporated by reference to Exhibit 10.1 to the 

Company's Current Report on Form 8-K dated August 7, 2015, File No. 000-19364] 

10.69 

   Form of Market Stock Unit Award Agreement for September 24, 2015 [incorporated by reference to Exhibit 10.1 to 

the Company's Current Report on Form 8-K dated September 28, 2015, File No. 000-19364] 

10.70 

   Revised Form of Market Stock Unit Award Agreement for September 24, 2015  

10.71 

   Form of Market Stock Unit Award Agreement for Mr. Stolz 

10.72 

   Form of Restricted Stock Unit Award Agreement (for Executive Officers and Other Senior Officers) for September 24, 
2015 [incorporated by reference to Exhibit 10.2 to the Company's Current Report on Form 8-K dated September 28, 
2015, File No. 000-19364] 

10.73 

   Revised Form of Restricted Stock Unit Award Agreement (for Executive Officers and Other Senior Officers) 

for September 24, 2015 

10.74 

   Form of Restricted Stock Unit Award Agreement for Mr. Stolz  

16.1 

   Letter from Ernst & Young LLP to the Securities and Exchange Commission, dated July 2, 2014 [incorporated by 
reference to Exhibit 16.1 to the Company's Current Report on Form 8-K dated July 2, 2014, File No. 000-19364] 

80 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
21 

23.1 

23.2 

31.1 

   Subsidiary List 

   Consent of PricewaterhouseCoopers LLP 

   Consent of Ernst & Young LLP 

   Certification pursuant to section 302 of the Sarbanes-Oxley Act of 2002 made by Donato Tramuto, Chief Executive 

Officer 

31.2 

   Certification pursuant to section 302 of the Sarbanes-Oxley Act of 2002 made by Alfred Lumsdaine, Chief Financial 

Officer 

32 

   Certification Pursuant to 18 U.S.C section 1350 as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 

2002 made by Donato Tramuto, Chief Executive Officer, and Alfred Lumsdaine, Chief Financial Officer 

   *Portions of this Exhibit have been omitted and filed separately with the U.S. Securities and Exchange Commission 

as part of an application for confidential treatment pursuant to the Securities Exchange Act of 1934. 

(b)  Exhibits 

Refer to Item 15(a)(3) above. 

(c)  Not applicable 

81 

  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
 
 
 
 
Pursuant to the requirements of section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this 
Report to be signed on its behalf by the undersigned, thereunto duly authorized. 

SIGNATURES 

March 4, 2016 

HEALTHWAYS, INC 

By: 

/s/ Donato Tramuto 
Donato Tramuto 
Chief Executive Officer 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed by the following persons on 
behalf of the Registrant and in the capacities and on the dates indicated. 

Signature 

  Title 

/s/ Donato Tramuto 

Donato Tramuto 

  Chief Executive Officer and Director (Principal 
  Executive Officer) 

  Date 

  March 4, 2016 

/s/ Alfred Lumsdaine 

  Chief Financial Officer (Principal Financial Officer) 

  March 4, 2016 

Alfred Lumsdaine 

/s/ Glenn Hargreaves 

  Controller and Chief Accounting Officer (Principal Accounting Officer) 

  March 4, 2016 

Glenn Hargreaves 

/s/ Kevin G. Wills 

  Chairman of the Board and Director 

  March 4, 2016 

Kevin G. Wills 

/s/ Mary Jane England, M.D. 
Mary Jane England, M.D. 

  Director 

/s/ Robert Greczyn 

  Director 

Robert Greczyn 

/s/ Bradley S. Karro 

  Director 

Bradley S. Karro 

/s/ Paul H. Keckley 

  Director 

Paul H. Keckley 

/s/ Conan J. Laughlin 

  Director 

Conan J. Laughlin 

/s/ William D. Novelli 

  Director 

William D. Novelli 

/s/ Lee Shapiro 

  Director 

Lee Shapiro 

/s/ Alison Taunton-Rigby, 
Ph.D. 
Alison Taunton-Rigby, Ph.D.      

  Director 

82 

  March 4, 2016 

  March 4, 2016 

  March 4, 2016 

  March 4, 2016 

  March 4, 2016 

  March 4, 2016 

  March 4, 2016 

  March 4, 2016 

 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
 
 
  
    
    
    
  
    
    
    
    
  
    
    
    
    
  
    
    
    
    
  
    
    
    
    
  
    
    
    
    
  
    
    
    
    
  
    
    
    
    
  
    
    
    
    
  
    
    
    
    
  
    
    
    
    
  
    
    
    
  
    
    
  
  
 
    
 
   
   
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