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TransAct

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FY2023 Annual Report · TransAct
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K

(Mark One)
☒ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2023
or

☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from __________ to __________

Commission file number: 0-21121

TRANSACT TECHNOLOGIES INC

(Exact name of registrant as specified in its charter)

(State or other jurisdiction of incorporation or organization)

Delaware

06-1456680

(I.R.S. Employer Identification No.)

One Hamden Center, 2319 Whitney Avenue, Suite 3B, Hamden, CT

(Address of principal executive offices)

06518
(Zip Code)

(203) 859-6800
(Registrant’s Telephone Number, Including Area Code)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class
Common stock, par value $0.01 per share

Trading Symbol(s)
TACT

Name of each exchange on which registered
NASDAQ Global Market

Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes  ☐   No  ☒

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  Yes  ☐   No  ☒

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for
such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes  ☒   No  ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12
months (or for such shorter period that the registrant was required to submit such files).  Yes  ☒   No  ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company.  See the
definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer  ☐
Non-accelerated filer  ☒

Accelerated filer  ☐
Smaller reporting company  ☒
Emerging growth company ☐

If  an  emerging  growth  company,  indicate  by  check  mark  if  the  registrant  has  elected  not  to  use  the  extended  transition  period  for  complying  with  any  new  or  revised  financial  accounting
standards provided pursuant to Section 13(a) of the Exchange Act.  ☐

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section
404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☐

If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the filing reflect the correction of an error to
previously issued financial statements. ☐

Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received by any of the registrant’s executive
officers during the relevant recovery period pursuant to §240.10D-1(b). ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes  ☐   No  ☒

The aggregate market value of the voting and non-voting common equity held by non-affiliates of the registrant was approximately $78,500,000 based on the last sale price on June 30, 2023.

As of February 29, 2024, the number of shares outstanding of the registrant’s common stock, par value $0.01 per share, was 9,964,674.

DOCUMENTS INCORPORATED BY REFERENCE

 
 
 
 
 
 
 
 
 
 
 
 
Portions of the registrant’s Definitive Proxy Statement related to its 2024 Annual Meeting of Stockholders (the “Proxy Statement”) to be filed with the Securities and Exchange Commission 
within 120 days after the Registrant’s fiscal year end of December 31, 2023 are incorporated by reference into Part III of this Annual Report on Form 10-K.

Business

Item 1.
Item 1A. Risk Factors
Item 1B. Unresolved Staff Comments
Item 1C. Cybersecurity
Item 2.
Item 3.
Item 4. Mine Safety Disclosures

Properties
Legal Proceedings

TRANSACT TECHNOLOGIES INCORPORATED

INDEX

PART I.

PART II.

[Reserved]

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities
Item 6.
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Item 7A. Quantitative and Qualitative Disclosures About Market Risk
Item 8.
Item 9.
Item 9A. Controls and Procedures
Item 9B. Other Information
Item 9C. Disclosure Regarding Foreign Jurisdictions that Prevent Inspections

Financial Statements and Supplementary Data
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

Item 10. Directors, Executive Officers and Corporate Governance
Item 11. Executive Compensation
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
Item 13. Certain Relationships and Related Transactions, and Director Independence
Item 14. Principal Accountant Fees and Services

PART III.

PART IV.

Item 15. Exhibits and Financial Statement Schedules
Item 16. Form 10-K Summary

SIGNATURES

CONSOLIDATED FINANCIAL STATEMENTS

Index to Consolidated Financial Statements

1
6
19
19
20
20
20

21
21
21
29
29
29
30
30
30

31
31
31
31
31

32
34

35

F-1

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Index

Smaller Reporting Company—Scaled Disclosure
Pursuant to Item 10(f) of Regulation S-K promulgated under the Securities Act of 1933, as amended (the “Securities Act”), as indicated herein, we have
elected to comply with certain scaled disclosure requirements applicable to “smaller reporting companies” in this Annual Report on Form 10-K for the year
ended December 31, 2023 (this “Form 10-K”).

PART I

Forward-Looking Statements
Certain statements included in this Form 10-K may include “forward-looking statements” within the meaning of the U.S. federal securities laws, including
the  Private  Securities  Litigation  Reform  Act  of  1995.  Forward-looking  statements  are  any  statements  other  than  statements  of  historical  fact.  Forward-
looking statements represent current views about possible future events and are often identified by the use of forward-looking terminology, such as “may,”
“will,” “could,” “expect,” “intend,” “estimate,” “anticipate,” “believe,” “project,” “plan,” “predict,” “design” or “continue” or the negative thereof
or other similar words.  Forward-looking statements are subject to certain risks, uncertainties and assumptions.  In the event that one or more of such risks
or uncertainties materialize, or one or more underlying assumptions prove incorrect, actual results may differ materially from those expressed or implied
by the forward-looking statements.

Important factors and uncertainties that could cause actual results to differ materially from those expressed or implied by the forward-looking statements
include, but are not limited to, the following: the adverse effects of current economic conditions on our business, operations, financial condition, results of
operations  and  capital  resources,  difficulties  or  delays  in  manufacturing  or  delivery  of  inventory  or  other  supply  chain  disruptions,  inflation  and  the
Russia/Ukraine and Middle East conflicts, an inability of our customers to make payments on time or at all, diversion of management attention, a possible
future reduction in the value of goodwill or other intangible assets, inadequate manufacturing capacity or a shortfall or excess of inventory as a result of
difficulty in predicting manufacturing requirements due to volatile economic conditions, price increases or decreased availability of component parts or
raw materials, exchange rate fluctuations, volatility of, and decreases in, trading prices of our common stock and the availability of needed financing on
acceptable terms or at all; our ability to successfully develop new products that garner customer acceptance and generate sales, both domestically and
internationally,  in  the  face  of  substantial  competition;  our  reliance  on  an  unrelated  third  party  to  develop,  maintain  and  host  certain  web-based  food
service application software and develop and maintain selected components of our downloadable software applications pursuant to a non-exclusive license
agreement,  and  the  risk  that  interruptions  in  our  relationship  with  that  third  party  could  materially  impair  our  ability  to  provide  services  to  our  food
service technology customers on a timely basis or at all and could require substantial expenditures to find or develop alternative software products; our
ability  to  successfully  grow  our  business  in  the  food  service  technology  market;  risks  associated  with  the  pursuit  of  strategic  initiatives  and  business
growth;  general  economic  conditions;  our  dependence  on  contract  manufacturers  for  the  assembly  of  a  large  portion  of  our  products  in  Asia;  our
dependence  on  significant  suppliers;  our  ability  to  recruit  and  retain  quality  employees;  our  dependence  on  third  parties  for  sales  outside  the  United
States; marketplace acceptance of new products; risks associated with foreign operations; the availability of third party components at reasonable prices;
price  wars,  supply  chain  disruptions  or  other  significant  pricing  pressures  affecting  the  Company’s  products  in  the  United  States  or  abroad;  increased
product costs or reduced customer demand for our products due to changes in U.S. policy that may result in trade wars or tariffs; our ability to protect
intellectual property; and other risk factors identified and discussed in Part I, Item 1A, Risk Factors, and Part II, Item 7, Management’s Discussion and
Analysis of Financial Condition and Results of Operations, of this Form 10-K and that may be detailed from time to time in the Company’s other reports
filed with the Securities and Exchange Commission (the “SEC”).

We  caution  readers  not  to  place  undue  reliance  on  forward-looking  statements,  which  speak  only  as  of  the  date  of  this  Form  10-K.    We  undertake  no
obligation to publicly or otherwise revise any forward-looking statements, whether as a result of new information, future events or other factors, except
where we are expressly required to do so by applicable law.

Item 1. Business.

The Company
TransAct Technologies Incorporated (together with its consolidated subsidiaries, “TransAct,” the “Company,” “we,” “us,” or “our”) was incorporated in
June  1996  and  began  operating  as  a  stand-alone  business  in  August  1996  as  a  spin-off  of  the  printer  business  that  was  formerly  conducted  by  certain
subsidiaries of Tridex Corporation.  We completed an initial public offering on August 22, 1996.

TransAct is a global leader in developing and selling software-driven technology and printing solutions for high-growth markets including food service
technology, point of sale (“POS”) automation and casino and gaming.  Our world-class products are designed from the ground up based on market and
customer requirements and are sold under the BOHA!™, AccuDate™, Epic, EPICENTRAL®, and Ithaca® brand names.  During 2019, we launched a
new line of products for the food service technology market, the BOHA! hardware solutions and companion branded suite of cloud-based applications. 
The BOHA! software and hardware products help restaurants, convenience stores and food service operators of all sizes automate the food production in
the back-of-house operations.  Known and respected worldwide for innovative designs and real-world service reliability, our thermal printers and terminals
generate top-quality labels, coupons and transaction records such as receipts, tickets and other documents.  We sell our technology to original equipment
manufacturers  (“OEMs”),  value-added  resellers,  and  select  distributors,  as  well  as  directly  to  end  users.    Our  product  distribution  spans  across  the
Americas, Europe, the Middle East, Africa, Asia, Australia, New Zealand, the Caribbean Islands and the South Pacific. We also offer world-class service,
support, labels, spare parts, accessories and printing supplies to our growing worldwide base of products currently in use by our customers. Through our
TransAct Services Group (“TSG”), we provide a complete range of supplies and consumables used in the printing activities of customers in the restaurant
and  hospitality,  retail,  casino  and  gaming,  and  government  markets.    Through  our  webstore,  www.transactsupplies.com,  and  our  direct  selling  team,  we
address the demand for these products.  We operate in one reportable segment: the design, development, and marketing of software-driven technology and
printing  solutions  for  high  growth  markets,  and  provide  related  services,  supplies  and  spare  parts.    Our  primary  operating,  hardware  research  and
development, and U.S. service center is located in Ithaca, New York.  In addition, we have a casino and gaming sales headquarters and software research
and development center in Las Vegas, Nevada; a European sales and service center at our subsidiary in the United Kingdom (“UK”); and a sales office
located in Macau, China.  Our executive offices are located at One Hamden Center, 2319 Whitney Avenue, Suite 3B, Hamden, Connecticut, 06518, and our
telephone number is (203) 859-6800.

1

Index

Recent Developments
In the fourth quarter of 2023, we completed an asset sale of our Printrex product line (essentially inventory on-hand) and recorded a resulting non-operating
gain of approximately $0.4 million in the fourth quarter of 2023. Prior to this sale, the last TransAct sales of Printrex products occurred in 2021.

Current Business Trends
After strong demand during the year due in part to our primary competitor’s struggle to deliver products in the face of supply chain constraints, in late
2023, we began to see indications of a temporary slowdown in demand in the casino and gaming market, as customers that had built up excess inventory
due to supply chain concerns advised us that they would temporarily reduce orders until their stock normalized. This slowdown impacted our results in the
fourth quarter of 2023, and we expect this trend to continue to impact results in 2024. Further, our primary competitor in the casino and gaming market has
resumed supplying product with increasing volume in 2024, which has begun to result in downward pricing pressure in that market and could exacerbate
the demand slowdown, either of which could negatively impact our worldwide casino and gaming sales. In addition, we have experienced cost increases as
a result of current economic conditions, most of which we have been able to offset by increasing the prices of our products.  However, there can be no
guarantee that we will be able to increase prices sufficiently to offset any future such cost increases that cannot be predicted, and we may be impacted by
supply chain disruptions, inflationary pressures and other global economic conditions that may affect the markets we serve and from which we source our
supplies and parts.

Balance Sheet, Cash Flow and Liquidity
During the third quarter of 2023, we began a cost reduction initiative to reduce our overall level of operating expenses that includes reducing employee
headcount, trade show, advertising and other promotional marketing expenses, certain third party engineering resources and other expenses, and to a lesser
extent,  certain  general  and  administrative  expenses.  We  expect  these  actions  will  result  in  approximately $3 million of annualized savings beginning in
2024, partially offset by typical annual inflationary and cost of living increases in operating expenses. Notwithstanding the foregoing, there is no assurance
that the cost-cutting efforts we have taken to bring expenses in line with our revenue and mitigate the impact of global economic conditions such as supply
chain disruptions and inflation are sufficient or adequate, and we may be required to take additional measures, as the ultimate extent of the effects of these
risks on the Company, our financial condition, results of operations, liquidity, and cash flows are uncertain and are dependent on evolving developments
which cannot be predicted at this time.  See Part I, Item 1A, Risk Factors, of this Form 10-K for further discussion of risks related to global economic
conditions, supply chain disruptions and inflation.

Products, Services, Markets and Distribution Methods

Printers, terminals and other hardware: TransAct designs, develops and markets a broad array of transaction-based and specialty printers and terminals
utilizing  thermal  printing  technology  for  applications,  primarily  in  the  food  service  technology,  POS  automation,  and  casino  and  gaming  markets.    Our
printers  and  terminals  are  configurable  and  offer  customers  the  ability  to  choose  from  a  variety  of  features  and  functions.    Options  typically  include
interface  configuration,  mounting  configuration,  paper  cutting  devices  and  paper  handling  capacities.    Our  food  service  technology  terminals  also  offer
software configurable menu options and our food service technology market includes sales of optional hardware products including tablets, temperature
sensors and gateways (i.e. access points needed to enable wireless communications).

Food Service Technology (“FST”): Our primary offering in the food service technology market is our line of BOHA! products, which can combine our
latest generation terminal and workstation which includes one or two printers and our BOHA! labeling, timers, and media software.  In addition, customers
may individually purchase cloud-based software applications that connect to a separate application on a separate mobile device into a solution to automate
back-of-house operations in restaurants, convenience stores and food service operations. The additional software offering of BOHA! consists of a variety of
individually  purchased  software-as-a-service  (“SaaS”)-based  applications  for  both  Android  and  iOS  operating  systems,  including  applications  for,
temperature  monitoring,  temperature  taking  and  creating  checklists  and  task  lists.  These  applications  are  sold  separately,  and  customers  purchase  the
applications  they  need  for  their  back-of-house  operations.  Customers  may  also  purchase  associated  hardware,  such  as  tablets,  temperature  sensors  and
gateways.  The  BOHA!  Terminal  and  newly-launched  Terminal  2  combine  an  operating  system  and  hardware  components  in  a  device  that  includes  a
touchscreen and one or two thermal print mechanisms that print easy-to-read food rotation labels, grab-and-go labels, and nutritional labels for prepared
foods, and “enjoy by” date labels. The BOHA! WorkStation uses an iPad or Android tablet instead of an integrated touchscreen. The BOHA! Terminal,
Terminal  2  and  WorkStation  are  equipped  with  the  TransAct  Enterprise  Management  System  to  ensure  that  only  approved  touchscreen  functions  are
available on the touchscreen device and to allow over-the-air updates to the operating system. BOHA! helps food service establishments and restaurants
(including  fine  dining,  casual  dining,  fast  casual  and  quick-service  restaurants,  convenience  stores,  hospitality  establishments  and  contract  food  service
providers) effectively manage food safety and grab-and-go initiatives, as well as automate and manage back-of-house operations. Recurring revenue from
BOHA! is generated by software sales, including software subscriptions that are typically charged to customers annually on a per-application basis, as well
as sales of labels, extended warranty and service contracts, and technical support services.  In the food service technology market, we use an internal sales
force to solicit sales directly from end users.  In May 2023, we launched our new BOHA! Terminal 2 (the “T2”).  The T2 is designed to be a high-end
product intended for enterprise customers with increased speed, print resolution and wide-label capability.  We started receiving orders for the T2 in the
latter part of 2023 from both our international and domestic markets.

POS automation: In the POS market, we sell a printer utilizing thermal printing technology.  Our POS printer is used primarily by McDonald’s, and to a
lesser extent, other quick-service restaurants and are located either at the checkout counter or within self-service kiosks, to print receipts for consumers or
print on linerless labels.  In the POS market, we primarily sell our products through a network of domestic and international distributors and resellers.  We
use an internal sales force to manage sales through our distributors and resellers, as well as to solicit sales directly from end-users.

2

Index

Casino and gaming:  We sell several models of printers used in slot machines and video lottery terminals (“VLTs”) and other gaming machines that print
tickets or receipts instead of issuing coins (“ticket-in, ticket-out” or “TITO”) at casinos, racetracks and other gaming venues worldwide.  These printers
utilize thermal printing technology to print tickets and receipts in monochrome and offer various other features such as jam resistant bezels and a dual port
interface  that  enables  casinos  to  print  coupons  and  promotions.    In  addition,  we  sell  printers  using  thermal  roll-fed  printing  technology  for  use  in
international non-casino establishments, including game types such as Amusements with Prizes, Skills with Prizes, Fixed Odds Betting Terminals, sports
betting  establishments  and  other  off-premise  gaming  type  machines  around  the  world.    We  sell  our  casino  and  gaming  products  primarily  (1)  to  slot
machine manufacturers, who incorporate our printers into slot machines and, in turn, sell completed slot machines directly to casinos and other gaming
establishments and (2) through distributors.  We also maintain a dedicated internal sales force to solicit sales from slot machine manufacturers and casinos,
and to manage sales through our distributors.  In the fourth quarter of 2023, we launched the Epic TR80, our newest casino and gaming printer, which we
believe will help us retain and expand our customer base in the casino and gaming markets.

We  also  offer  a  software  solution,  the  EPICENTRAL  Print  System,  including  annual  software  maintenance,  that  enables  casino  operators  to  create
promotional coupons and marketing messages and to print them in real time at the slot machine. With EPICENTRAL, casinos can utilize the system to
create multiple promotions and incentives to either increase customer time spent on the casino floor or encourage additional visits to generate more revenue
to the casinos.

TSG:    Through  TSG,  we  proactively  market  the  sale  of  consumable  products  (including  POS  receipt  paper,  ribbons  and  other  printing  supplies),
replacement parts, maintenance and repair services, and shipping and handling charges.  Our maintenance services include the sale of extended warranties,
multi-year maintenance contracts, a 24-hour guaranteed replacement product service called TransAct Xpress™ and other repair services for our non-FST
products.  Within the United States, we provide repair services through our service center in Ithaca, New York.  Internationally, we provide repair services
through our European service center located in Doncaster, UK, and through partners strategically located around the world.

We  also  provide  customers  with  telephone  sales  and  technical  support,  and  a  personal  account  representative  to  handle  orders,  shipping  and  general
information.  Technical and sales support personnel receive training on all our products and services.  In addition to personalized telephone and technical
support, we also market and sell consumable products 24 hours a day, seven days a week, via our webstore, www.transactsupplies.com.

Sources and Availability of Raw Materials
We design our products to optimize product performance, quality, reliability and durability.  These designs combine cost efficient materials, sourcing and
assembly  methods  with  high  standards  of  workmanship.    Almost  all  of  our  printers  and  terminals  are  currently  produced  by  a  third  party  manufacturer
located in Thailand.  A small portion of our products are assembled in our Ithaca, New York facility largely on a configure-to-order basis using components
and subassemblies that have been sourced from vendors and contract manufacturers around the world.

Critical  component  parts  and  subassemblies  include  thermal  print  heads,  printing/cutting  mechanisms,  power  supplies,  motors,  injection  molded  plastic
parts,  LCD  screens,  tablets,  circuit  boards  and  electronic  components,  which  are  obtained  from  domestic  and  foreign  suppliers  at  competitive  prices,
subject to availability.  As a result of the majority of our production being performed by our contract manufacturers, the majority of our purchases consist
of fully assembled printers and terminals produced by our contract manufacturers and, to a much lesser extent, component parts.  We typically strive to
maintain more than one source for our component parts, subassemblies and fully assembled printers and terminals to reduce the risk of parts shortages or
unavailability.  However, we have experienced and could continue to experience some disruption due to certain suppliers being unable to source specific
components and we could experience temporary disruption in the availability of components.  In addition, we could experience temporary disruption if
certain suppliers ceased doing business with us, as described below.

We  currently  buy  a  majority  of  our  thermal  print  mechanisms,  an  important  component  of  our  thermal  printers,  and  fully  assembled  printers  for
substantially  all  of  our  printer  and  food  service  technology  terminal  models,  from  a  foreign  contract  manufacturer  in  Thailand.    We  believe  that  other
contract manufacturers could provide similar thermal print mechanisms or fully assembled printers and terminals, on comparable terms.  We do not have
supply  agreements  with  foreign  contract  manufacturers,  and  we  believe  that  our  supply  of  thermal  print  mechanisms  and  fully  assembled  printers  and
terminals will be adequate in 2024 and the foreseeable future.

Patents and Proprietary Information
TransAct relies on a combination of trade secrets, patents, employee and third party nondisclosure agreements, copyright laws and contractual rights to
establish and protect its proprietary rights in its products. As of January 31, 2024, we hold 26 active United States patents and 29 active foreign patents and
have seven foreign patent applications and two US patent applications pertaining to our products.  The remaining duration of these patents ranges from one
to 25 years. During the year ended December 31, 2023, no US patents were issued and two foreign patents were issued.   During the year ended December
31, 2023, one United States patent expired and one foreign patent expired. The expiration of this foreign patent has not had a material negative impact on
our  business.  The  expiration  of  any  individual  patent  would  not  have  a  significant  negative  impact  on  our  business.    We  regard  certain  manufacturing
processes and designs to be proprietary and attempt to protect them through employee and third party nondisclosure agreements and similar means.  It may
be  possible  for  unauthorized  third  parties  to  copy  certain  portions  of  our  products  or  to  reverse  engineer  or  otherwise  obtain  and  use,  to  our  detriment,
information that we regard as proprietary.  Moreover, the laws of some foreign countries do not afford the same protection to our proprietary rights as do
the laws of the United States. There can be no assurance that legal protections we rely upon to protect our proprietary position will be adequate or that our
competitors will not independently develop technologies that are substantially equivalent or superior to our technologies.

3

Index

Trademarks, Service Marks Trade Names and Copyrights
We own or have rights to trademarks, service marks, trade names and copyrights that we use in connection with the operation of our business, including our
corporate  names,  logos  and  website  names.  Other  trademarks,  service  marks  and  trade  names  appearing  in  this  Form  10-K  are  the  property  of  their
respective owners.  The trademarks we own include TransAct®, BOHA!TM, AccuDate™, EPICENTRAL® and Ithaca®. Solely for convenience, some of
the trademarks, service marks, trade names and copyrights referred to in this Form 10-K are listed without the ©, ® and ™ symbols, but we will assert, to
the fullest extent under applicable law, our rights to our trademarks, service marks, trade names and copyrights.

Seasonality
Restaurants typically reduce purchases of equipment in the fourth quarter due to the increased volume of transactions during the holiday period, which may
negatively impact sales of our food service technology products or POS printers.

Working Capital
Inventory,  accounts  receivable,  and  accounts  payable  levels,  payment  terms,  and  where  applicable,  return  policies  are  in  accordance  with  the  general
practices of the industry and standard business procedures.  See also Part II, Item 7. Management’s Discussion and Analysis of Financial Condition and
Results of Operations of this Form 10-K.

Certain Significant Customers
IGT is our most significant customer. We sell casino and gaming printers and, prior to 2021, online lottery printers to IGT.  Although we no longer have an
agreement to sell lottery printers to IGT, we expect to continue selling casino and gaming printers to IGT, as well as spare parts for our remaining, but
declining, installed base of lottery printers, in the future.

Sales to IGT represented 15% and 10% of our total net sales for the years ended December 31, 2023 and 2022, respectively.

Backlog
Our backlog of firm orders was approximately $10.7 million as of February 29, 2024, compared to $27.5 million as of February 28, 2023.  The decrease in
firm orders as of February 29, 2024 compared to February 28, 2023 is due primarily to casino and gaming customers placing a large number of advance
orders  in  2023  due  to  pandemic-related  supply  chain  shortages  that  have  now  begun  to  cease.    Based  on  customers’  current  delivery  requirements,  we
expect to fill and recognize as revenue $10.3 million of our current backlog during 2024, $0.3 million during 2025 and the remaining balance of the amount
during 2026.

Competition
The market for transaction-based and specialty printers, food service technology terminals and related software applications is extremely competitive, and
we expect such competition to continue in the future.  However, we experience less competition for EPICENTRAL software due to the highly customized
nature of the product.  We compete with a number of companies, many of which have greater financial, technical and marketing resources than TransAct. 
We believe our ability to compete successfully depends on a number of factors both within and outside our control, including durability, reliability, quality,
design capability, product customization,  price,  customer  support,  success  in  developing  new  products,  manufacturing  expertise  and  capacity,  supply  of
component parts and materials, strategic relationships with suppliers, the timing of new product introductions by us and our competitors, general market,
economic and political conditions and, in some cases, the uniqueness of our products.

In the food service technology market, we primarily compete with CrunchTime! Information Systems, Inc. (including its Zenput and Squadle brands), Jolt
Software,  Avery  Dennison  Corporation,  Ecolab  Inc.,  ITD  Food  Safety,  CMC  Daymark,  Integrated  Control  Corp,  Digi  International,  and  Toast.    We
compete in this market based largely on our ability to provide highly specialized purpose-built hardware products, different software applications that can
be  chosen  by  a  customer  and  ongoing  technical  support.    We  rely  upon  third  party  developed  software  and  hosting  services  combined  with  our  own
proprietary  hardware  and  software  to  offer  a  unique  BOHA!  branded  solution  to  support  back-of-house  operations  in  the  food  service  industry.  Our
competitors or others may develop, or may establish relationships with developers with the capability to develop, software and services that are similar to
or competitive with ours, which may be disadvantageous to our competitive position.  Certain portions of our food service technology software are licensed
from a third party developer on a non-exclusive basis through 2031 and are subject to a revenue sharing arrangement with the developer. We are reliant
upon the third party developer to further develop and maintain its developed software, and the developer controls the software source code. The license
agreement does not preclude the developer or the Company from working with others on similar products. Also, the third party developer hosts the web-
based applications.  Therefore, presently, we are highly dependent upon this third party developer for continued service to our customers and the further
development of our food service technology software products.

In the POS automation market, we primarily compete with Epson America, Inc., which holds a dominant market position.  We also compete, to a much
lesser extent, with BIXOLON America, Inc., Star Micronics America, Inc. and Citizen - CBM America Corporation.  Certain competitors of ours have
greater financial resources and lower costs attributable to higher volume production which enables them to occasionally offer lower prices than us.

In the casino and gaming market (consisting principally of slot machine printing, VLT and sports betting transaction and promotional coupon printing), we
compete with several companies including JCM Global, Nanoptix, Inc., Custom Engineering SPA, Eurocoin and others.  Certain of our products sold for
casino and gaming applications compete based upon our ability to provide highly specialized products, custom engineering and ongoing technical support. 
We believe we have increased our market share in casino and gaming during 2022 and 2023 compared to prior years primarily as a result of our largest
competitor’s inability to supply product due to supply chain issues, but we that competitor has recently begun to supply product to the market, resulting in a
more competitive environment in the casino and gaming market going forward in 2024.

The  market  in  which  TSG  competes  is  highly  fragmented,  and  we  compete  with  numerous  competitors  of  various  sizes,  including  POS  and  internet
resellers and paper converters depending on the geographic area.

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Our strategy for competing in our markets is to continually develop and/or license new products (hardware and software), such as launching the BOHA!
Terminal in 2019 and the BOHA! Terminal 2 in 2023, and product line extensions that are technologically advanced and provide differentiated features and
functions, to increase our market penetration, to take advantage of strategic relationships, and to lower the cost of our products by sourcing certain products
overseas.  Although we believe that our products, operations and relationships provide a competitive foundation, there can be no assurance that we will
compete  successfully  in  the  future.    In  addition,  our  printer  products  utilize  certain  thermal  printing  technologies  and  licensed  software.    If  new
technologies are introduced, or existing technologies evolve, we may be required to incorporate these technologies into our products.  Alternatively, if such
technologies were to become available to our competitors, our printer products could become obsolete, which could have a significant negative impact on
our business.

Governmental Regulation
The  casino  and  gaming  industries  are  generally  subject  to  extensive  and  evolving  regulation  that  in  many  jurisdictions  includes  licensing  or  regulatory
screening  of  suppliers,  manufacturers  and  distributors  and  their  applicable  affiliates,  their  major  shareholders,  officers,  directors  and  key  employees.  In
addition,  certain  of  our  casino  and  gaming  products  and  technologies  must  be  certified  or  approved  in  each  of  the  jurisdictions  in  which  we  operate.
Regulators  review  many  facets  of  an  applicant  or  holder  of  a  license,  including  its  financial  stability,  integrity  and  business  experience.  Any  failure  to
receive a license or the loss of a license that we currently hold could have a material adverse effect on us or on our results of operations, cash flow or
financial condition.

While we believe that we are in compliance with all material casino and gaming laws and regulatory requirements applicable to us, we cannot assure that
our activities or the activities of our customers will not become the subject of any regulatory or law enforcement proceeding or that any such proceeding
would not have a material adverse impact on us or our results of operations, cash flows or financial condition.

Environmental Compliance
Our compliance with federal, state and local laws and regulations relating to environmental protection and discharge of hazardous materials has not had a
material impact on our capital expenditures, earnings or competitive position, and we do not anticipate any material impact from such compliance in the
future.

Available Information
We  make  available  free  of  charge  through  the  “Investor  Relations”  tab  on  our  website,  www.transact-tech.com,  our  Annual  Report  on  Form  10-K,
Quarterly  Reports  on  Form  10-Q,  Current  Reports  on  Form  8-K,  proxy  statements  and  all  amendments  to  those  reports  and  statements  as  soon  as
reasonably practicable after such material is electronically filed with or furnished to the SEC pursuant to Sections 13(a) or 15(d) of the Securities Exchange
Act  of  1934,  as  amended  (the  “Exchange  Act”).    The  SEC  maintains  a  website  that  contains  reports,  proxy  and  information  statements,  and  other
information regarding issuers that file electronically with the SEC at http://www.sec.gov.  The content on any website referred to in this Form 10-K is not
incorporated by reference in this Form 10-K unless expressly noted.

Employees
As  of  December  31,  2023,  TransAct  and  our  subsidiaries  employed  117  persons,  all  of  whom  were  full-time  employees.    None  of  our  employees  are
unionized, and we consider our relationships with our employees to be good.

Information about our Executive Officers

The following is a list of the names and ages of all executive officers of the registrant, indicating all positions and offices with the registrant held by each
such person and each person’s principal occupations and employment during at least the past five years.

Name
John M. Dillon
Steven A. DeMartino
Tracey S. Winslow
Brent Richtsmeier
William J. DeFrances

Age
74
54
64
59
59

  Position
  Chief Executive Officer
  President, Chief Financial Officer, Treasurer and Secretary
  Chief Revenue Officer
  Chief Technology Officer
  Vice President & Chief Accounting Officer

John M. Dillon was appointed Chief Executive Officer of TransAct on April 4, 2023 and has been a member of the Board of Directors of the Company
since 2011.  Mr. Dillon has been the Chairman of the Board of Directors of Aerospike, the world’s first flash-optimized database and the fastest database at
scale, since January 2022 and served as CEO of Aerospike from January 2015 to January 2022. Prior to joining Aerospike, Mr. Dillon served as CEO of
Engine Yard, Inc., the leading cloud platform for automating and developing Ruby on Rails and PHP applications, from 2009 to 2014. He served as CEO
for Navis, Inc., a private company specializing in software systems for operating large marine container terminals and distribution centers, from 2002 to
2008. Before Navis, he also served as CEO for Salesforce, Inc. (formerly Salesforce.com) and President and CEO of Hyperion Solutions. He began his
career  as  a  Systems  Engineer  for  EDS  (Electronic  Data  Systems)  and  then  moved  into  a  variety  of  sales  management  positions  for  various  high-tech
companies, including Oracle Corporation. Mr. Dillon holds a Bachelor’s degree in Engineering from the United States Naval Academy and an MBA from
Golden Gate University.

Steven  A.  DeMartino  was  named  TransAct’s  President,  Chief  Financial  Officer,  Treasurer  and  Secretary  on  June  1,  2010.    Previously,  Mr.  DeMartino
served as  Executive  Vice  President,  Chief  Financial  Officer,  Treasurer  and  Secretary  from  June  2004  to  May  2010,  Senior  Vice  President,  Finance  and
Information Technology from October 2001 to May 2004, Vice President and Corporate Controller from January 1998  to  October  2001,  and  Corporate
Controller from August 1996 to December 1997.  Mr. DeMartino is a certified public accountant.

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Tracey  S.  Winslow  was  named  Chief  Revenue  Officer  of  the  Company  in  March  2023  with  responsibility  for  worldwide  sales  in  all  of  the  Company’s
markets.    Prior  to  this  appointment,  Ms.  Winslow  served  as  Senior  Vice  President,  Casino  and  Gaming  Sales  from  June  2010  to  February  2023,  with
responsibility  for  the  sales  and  marketing  of  all  casino  and  gaming  products.    Previously,  Ms.  Winslow  served  as  Senior  Vice  President,  Sales  and
Marketing from June 2007 to May 2010, Senior Vice President, Marketing and Sales, POS and Banking with the Company from July 2006 to June 2007,
and joined TransAct in May of 2005 as Senior Vice President, Marketing.  Prior to joining TransAct, Ms. Winslow was employed with Xerox Corporation
where she held the role of Manager, Worldwide Marketing since 2003, and Manager, Sales Operations from 2000 to 2002.  She joined Xerox Corporation
in 1983.

Brent  Richtsmeier  was  named  Chief  Technology  Officer  in  September  2021.    Previously,  Mr.  Richtsmeier  served  as  Senior  Vice  President,  Software
Engineering since joining TransAct in December 2019 and was appointed as an officer of the Company in January 2021.  Prior to joining TransAct, Mr.
Richtsmeier  was  employed  with  Samsung  Electronics  Co.,  Ltd.,  an  electronics  corporation,  from  May  2004  until  November  2017  as  the  VP  of
Development  where  he  was  responsible  for  software  strategy,  software  development  at  scale  and  business  development.    In  November  2017,  Samsung
Electronics sold their business products division to HP Inc, and Mr. Richtsmeier transferred to HP Inc to become the Global Head of Cloud and Mobile
Software Solutions until joining TransAct in 2019.

William  J.  DeFrances  joined  TransAct  as  Vice  President  &  Chief  Accounting  Officer  in  July  2022.  Mr.  DeFrances  previously  served  as  Corporate
Controller at Omega Engineering, Inc., an electronics and instrumentation company that was, during Mr. DeFrances’ tenure, a subsidiary of Spectris plc, a
UK public company listed on the London Stock Exchange, from September 2020 to July 2022. From August 2019 to August 2020, Mr. DeFrances worked
as an independent financial consultant. Prior to this, Mr. DeFrances held various positions with United Technologies Corporation (now RTX Corporation,
formerly Raytheon Technologies Corporation) (“UTC”) and Sikorsky Aircraft (owned by Lockheed Martin Corporation). Mr. DeFrances previously served
as  an  Associate  Director  of  Military  Finance  for  Pratt  &  Whitney,  a  subsidiary  of  UTC,  from  October  2018  to  August  2019,  and  the  Business  Unit
Controller, USG/Military and International Military for Sikorsky Aircraft from October 2015 to October 2018. Prior to this, Mr. DeFrances also served as
the Assistant Controller, Financial Reporting for Sikorsky Aircraft from 2009 to 2013. In addition, Mr. DeFrances held various accounting and financial
roles  (VP  Treasurer  and  VP  Controller)  from  2005  to  2009  at  ATMI,  Inc.  (acquired  by  Entegris,  Inc.),  an  advanced  manufacturing  company  in  the
semiconductor industry.  Mr. DeFrances is a certified public accountant.

There are no family relationships between any of our executive officers and there is no arrangement or understanding between any of such officers and any
other person pursuant to which he or she was selected as an officer.  Each of our executive officers was elected by the Board of Directors to hold office
until his or her successor is elected and qualified or until his or her earlier resignation or removal.

Item 1A. Risk Factors.

Investors should carefully consider the risks, uncertainties and other factors described below, as well as other disclosures in Part II, Item 7. Management’s
Discussion and Analysis of Financial Condition and Results of Operations, because they could have a material adverse effect on our business, financial
condition, operating results, and growth prospects.  The risks described below are not the only ones facing our Company.  Additional risks and uncertainties
not  presently  known  to  us,  or  that  we  currently  believe  to  be  immaterial,  may  also  impair  our  business  operations.      In  the  event  that  such  risks  or
uncertainties materialize, our business, financial condition, cash flows and results of operations could be materially adversely affected.

We assume no obligation (and specifically disclaim any such obligation) to update these Risk Factors or any other forward-looking statements contained in
this Form 10-K to reflect actual results, changes in assumptions or other factors affecting such forward-looking statements, except as required by law.

Risks Related to our Financial Condition and Future Operating Results

We  have  a  history  of  net  losses,  we  anticipate  making  further  investments  in  product  development  and  we  may  not  be  able  to  achieve,  maintain  or
increase profitability in future periods.

While we generated $4.7 million of net income in 2023, we incurred a net loss of $5.9 million, $4.0 million and $5.6 million in 2022, 2021 and 2020,
respectively.    We  may  not  be  able  to  achieve  or  maintain  profitability  in  the  future.    In  addition,  we  anticipate  making  further  investments  in  product
development and may increase expenses in future periods which may affect our ability to maintain or increase profitability.  We have expended, and expect
to continue to expend, financial and other resources on developing our food service technology business, including expanding our offerings, developing or
acquiring new products and services and increasing our sales and marketing efforts. These efforts may be more costly than we expect and may not result in
increased revenue or growth in our food service technology business. Any failure to increase our revenue sufficiently to keep pace with our investments
and other expenses could prevent us from maintaining or increasing profitability or positive cash flow on a consistent basis.  This risk may be exacerbated
by current economic conditions, which have resulted and may continue to result in increased costs and, despite the demand recovery we experienced in
2022 and 2023, have recently resulted, and may continue to result, in decreased demand for our products as customers who placed advance orders due to
supply chain disruptions in 2022 and into 2023 pause orders while they sell accumulated inventory. If we are unable to successfully address these risks and
challenges as we encounter them, our business, financial condition, and results of operations could be adversely affected.

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Our operating results and financial condition may fluctuate.

Our operating results and financial condition may fluctuate from quarter to quarter and year to year and are likely to continue to vary due to a number of
factors, many of which are not within our control.  If our operating results do not meet the expectations of securities analysts or investors, who may derive
their expectations by extrapolating data from recent historical operating results, the market price of our common stock will likely decline.  Fluctuations in
our operating results and financial condition may occur due to a number of factors, including, but not limited to, those identified below and throughout this
“Risk Factors” section:

•

•

delays  between  our  expenditures  to  develop  and  market  new  or  enhanced  products  and  consumables  and  the  generation  of  sales  from  those
products;

the geographic distribution of our sales and our supply chain;

• market acceptance of our products, both domestically and internationally;

•

•

•

•

•

•

•

•

•

•

•

•

•

development of new competitive products by others;

increased levels of competition, including due to the return to market of our largest casino and gaming competitor;

our responses to price competition;

our level of research and development activities;

changes in the amount that we spend to develop, acquire or license new products, consumables, technologies or businesses;

changes in the amount we spend to promote our products and services;

changes in the cost of satisfying our warranty obligations and servicing our installed base of products;

availability of third party components at reasonable prices or at all;

general economic and industry conditions, including inflation and changes in interest rates affecting returns on cash balances and investments, that
affect customer demand;

changes in customer demand as supply chain constraints ease;

the dependence of our supply chain on a few, foreign third party manufacturers and suppliers and the impact on our supply chain of product or
component shortages and cost increases due to events beyond our control, including inflation and political or social instability such as the ongoing
Russia-Ukraine conflict and conflict in the Middle East and possible expansion of such conflicts;

severe  weather  events,  public  health  crises,  military  actions  and  other  external  events  out  of  our  control  that  can  disrupt  our  operations  or  the
operations of our customers’ or suppliers’ facilities; and

changes in accounting rules and regulations.

Due to all of the foregoing factors, and the other risks discussed in this Form 10-K, quarter-to-quarter comparisons of our operating results may not be an
indicator of future performance.

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Risks Relating to Global Political and Economic Conditions

We purchase component parts and consumable products from third party and sole source suppliers, and any interference with this supply chain may
impact our ability to manufacture and sell our products.

We rely on third party or sole source suppliers to provide certain key components for our products.  We do not have guaranteed supply contracts with any
of our component suppliers, and our suppliers could delay shipments, increase prices or cease manufacturing or selling such components to us at any time,
such as the shortages in global microchip availability we experienced during much of 2022 and 2023.  Such disruptions resulted in delays in delivery of
products to customers and could in the future result in additional delays, even if we are able to source components from alternate suppliers.  Supply chain
disruptions have, in the past, impacted our ability to maintain sufficient inventory on hand.  As a result, we have paid, and if future disruptions occur we
may have to pay in the future, increased shipping charges to expedite our receipt of components and inventory and the delivery of finished products to our
customers.  In addition, we have incurred increased costs to obtain certain products and components from alternate suppliers when our usual suppliers did
not  have  products  available  for  us,  and  we  may  incur  such  costs  in  the  future  if  we  need  to  seek  alternate  suppliers  for  any  of  our  components.    Cost
increases  and  component  shortages  may  be  exacerbated  by  events  beyond  our  control,  such  as  changing  economic  conditions,  inflation,  currency  and
commodity price fluctuations, tariffs, resource availability, transportation costs, weather conditions and natural disasters, political unrest and instability, war
(such as the ongoing military conflict between Russia and Ukraine and the conflict in the Middle East) and other factors impacting supply and demand
pressures.  Recurring or worsening disruptions in the supply chain of such component parts and consumable products could delay our production or release
of our new products, cause us to incur additional freight costs and hinder our ability to meet our commitments to customers. If we are unable to obtain
sufficient quantity of these components on commercially reasonable terms or in a timely manner, or if we are unable to obtain alternative sources for the
components,  sales  of  our  products  could  be  delayed  or  halted  entirely  or  we  may  have  to  redesign  our  products,  as  we  did  with  certain  products  in  the
recent past, to help meet market demand.  In addition, supply chain constraints and the resulting delays affected customer ordering habits and customer
demand  by  leading  to  a  temporary  increase  in  advance  orders  in  2022  and  into  2023,  which  has  recently  resulted  in  a  decrease  in  customer  demand  as
customers sell accumulated inventory.  It is our expectation that orders will continue to decrease, especially during the first half of 2024, as customers seek
to balance inventory levels.  Further, there can be no assurance that any cost increases attributable to future supply chain disruptions can be fully offset by
price increases, or that we will continue to be able to fulfill orders on time, and continued or prolonged impacts on our supply chain may result in lost sales,
reduced gross margins or damage to our end-customer relationships, which would have a material adverse effect on our financial results.

Catastrophic events, political unrest or a downturn in economic conditions may disrupt our business.

Geopolitical  events,  social  unrest,  war  or  the  threat  of  war,  including  repercussions  of  the  recent  military  conflict  between  Russia  and  Ukraine  and  the
conflict  in  the  Middle  East,  terrorism,  political  instability,  acts  of  public  violence,  boycotts,  labor  discord  or  disruptions,  hostilities,  pandemics  or  other
public health crises, natural disasters or other catastrophic events may cause damage or disruption to our operations or the operations of our customers,
international commerce, and the global economy, and thus could harm our business. In particular, the reactions of governments, markets, and the general
public to such events, many of which are beyond our control, may result in a number of adverse consequences for our customers, business, operations, and
results of operations.

For example, the continuing military conflict between Ukraine and Russia, as well as the financial and trade-related restrictions associated with Russia and
Belarus  and  economic  sanctions  on  certain  individuals  and  entities  in  Russia  and  Belarus,  have  impacted  international  trade  relations,  and  resulted  in
sustained increases in the cost of materials and components.  If the conflict continues to persist or escalates, this may further disrupt global supply chains
and could result in shortages of key materials or components that our suppliers require to satisfy our needs.  Any increases in the cost, or shortages, of raw
materials, components or energy may continue to create supply issues that could constrain manufacturing levels for our products.

In  addition,  based  on  the  complex  relationships  among  China,  Hong  Kong,  Taiwan,  and  the  United  States,  there  is  risk  that  political,  diplomatic,  and
national  security  influences  might  lead  to  trade,  technology,  or  capital  disputes,  or  disruptions  that  may  affect  our  business  or  suppliers  in  Asia.  These
tensions  may  be  exacerbated  by  continuing  or  new  sanctions  imposed  in  connection  with  the  Russia–Ukraine  conflict,  as  there  continues  to  be
unwillingness on the part of China to support ongoing or expanded sanctions, which could distance China from its existing trade partners. More recently,
both the United States and the European Union have considered imposing sanctions directly on Chinese companies believed to be assisting Russia. Any
increase in geopolitical tensions or expansion of sanctions either in Russia or Belarus or against Chinese companies may have a significant negative impact
on our business or on the regional or global economy.

In the event of a major earthquake, hurricane or catastrophic event such as fire, power loss, telecommunications failure, cyber-attack, war or terrorist attack,
we may be unable to continue our operations and may endure system interruptions, reputational harm, breaches of data security, and loss of critical data, all
of which would harm our business, results of operations, and financial condition. In addition, the insurance we maintain would likely not be adequate to
cover  our  losses  resulting  from  disasters  or  other  business  interruptions.  Any  downturn  in  the  economy  in  general,  including  any  lingering  economic
impacts of the COVID-19 pandemic (including inflation and supply chain disruptions) and the impact of the Russia–Ukraine conflict and the Middle East
conflict, or in the food service or casino and gaming industries in particular could result in reduced demand for our products and could adversely affect our
business  and  results  of  operations.    In  addition,  heightened  security  measures  or  responses  to  hostilities  may  cause  certain  governments  to  restrict  the
import or export of goods, as has occurred with respect to the export of oil from Russia, which may have an adverse effect on our ability to buy and sell
goods or on the cost to obtain components.

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Risks Related to Our Operations

Our  food  service  technology  business  depends  substantially  on  our  customers  renewing  their  subscriptions  with  the  Company.  Any  decline  in  our
customer renewals could harm our food service technology business, results of operations and financial condition.

Our subscription offerings are term-based, and in order for us to maintain or improve our results of operations, it is important that our customers renew
their  subscriptions  with  us  when  the  existing  subscription  term  expires  and  renew  on  the  same  terms  or  terms  more  favorable  to  the  Company.  Our
customers have no obligation to renew their applications and subscriptions, and they may not renew one or more of their applications as they are purchased
separately and individually.  We also may not be able to accurately predict customer renewal rates. Customers may elect not to renew their subscriptions
with us for a variety of reasons, including as a result of changes in their strategic priorities, budgets and costs and, in some instances, due to competing
solutions. Our retention rate may also decline or fluctuate as a result of a number of other factors, including our customers’ satisfaction or dissatisfaction
with our solutions, the increase in the contract value of subscription and support contracts from new customers, the effectiveness of our customer support
services, our pricing, the prices of competing products or services, global economic conditions and the other risk factors described herein. As a result, there
can  be  no  assurance  that  our  food  service  technology  customers  will  renew  any  or  all  of  their  individually  purchased  application  subscriptions.    If  our
customers do not renew their subscriptions or renew on less favorable terms, our business, results of operations and financial condition may be adversely
affected.

Because  we  rely  in  part  on  revenue  from  subscription  contracts  and  recognize  revenue  from  subscription  contracts  over  the  term  of  the  relevant
subscription period, downturns or upturns in sales are not immediately reflected in full in our results of operations.

Subscription services revenue accounts for a growing portion of our food service technology revenue. Sales of new or renewal subscription contracts may
decline  or  fluctuate  as  a  result  of  a  number  of  factors,  including  customers’  level  of  satisfaction  with  our  solutions,  the  prices  of  our  subscriptions,  the
prices and features of products or subscriptions offered by our competitors, reductions in our customers’ spending levels, or other changes in consumer
behavior. If our sales of new or renewal subscription contracts decline, our revenue and revenue growth may decline. We recognize subscription revenue
ratably over the term of the relevant subscription period, which is generally 12 months in duration. As a result, much of the subscription revenue we report
each quarter is derived from subscription contracts that we sold in prior quarters.

Consequently, a decline in new or renewed subscription contracts in any one quarter will not be fully reflected in revenue in that quarter but will negatively
affect our revenue in future quarters. Accordingly, the effect of significant downturns in new or renewal sales of our subscriptions is not reflected in full in
our results of operations in a given period. Also, it is difficult for us to rapidly increase our subscription revenue through additional sales in any period, as
revenue from new and renewal subscription contracts must be recognized ratably over the applicable subscription period. Furthermore, any increases in the
average term of subscription contracts would result in revenue for those subscription contracts being recognized over longer periods of time.

Our  calculation  of  recurring  revenue  and  average  revenue  per  user  (“ARPU”)  may  differ  from  how  other  SaaS-based  companies  calculate  such
metrics; our definitions include sales of our consumable labels, which generally fluctuate from period to period.

We use recurring revenue and ARPU as performance indicators in connection with our food service technology market, and we include consumable label
sales, in addition to subscription software, extended warranty and service contracts, in our calculation of these metrics. Consumable labels are not sold on a
subscription basis or subject to any minimum purchase requirements. In addition, our label sales typically fluctuate and are dependent upon the current
demand from food service and restaurant customers, which may be affected by factors such as general economic downturns and seasonality. As a result, our
use and definitions of recurring revenue and ARPU may not be comparable with, and may be subject to increased fluctuation relative to, those of other
SaaS-based companies that do not include non-subscription components such as label sales in their definitions of recurring revenue or ARPU.

Overestimates  or  underestimates  in  our  manufacturing  forecasts  could  cause  us  to  hold  insufficient  or  excess  inventory  or  result  in  delays  in  the
manufacturing and delivery of our products, which could interfere with our ability to retain orders or provide services to our customers.

If we fail to predict our manufacturing requirements accurately, we could incur additional costs or experience manufacturing delays. We currently use a
rolling  12-month  forecast  based  primarily  on  our  anticipated  product  orders  and  our  product  order  history  to  help  determine  our  requirements  for
components and materials. It is important that we accurately predict both the demand for our products and the lead-time required to obtain the necessary
components and raw materials.  We have also modified our products in the past to substitute available components in the place of those that have become
scarce or difficult to obtain, and in some instances have identified alternate sources for certain components.

Lead times for materials and components that we order vary significantly and depend on factors such as the specific supplier, the size of the order, contract
terms, and demand for each component at a given time, as well as supply shortages with respect to raw materials needed to produce the components. If we
underestimate our requirements, or if we are unable to obtain components on time due to supply shortages, as has occurred in the wake of the COVID-19
pandemic and global supply chain disruptions, we may have inadequate manufacturing capacity or inventory, which could interrupt manufacturing of our
products and interfere with our ability to timely deliver products to our customers and adversely impact our sales. If we overestimate our requirements, we
could  have  excess  inventory  of  parts  and  finished  products.  Some  of  the  actions  we  have  taken  to  meet  customer  demand  in  the  face  of  supply  chain
disruptions have raised our costs and decreased margins on our products, and any such actions that we take in the future could have a similar effect.  Any
future underestimate or overestimate of supply requirements, and any actions we may take in the future to navigate supply chain disruptions, could have a
material adverse effect on our business and results of operations.

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Index

We depend on key personnel, the loss of whom could have a material adverse impact on our business.

Our future success may depend in significant part upon the continued service of certain key management and other personnel.  There can be no assurance
that  we  will  be  able  to  recruit  and  retain  such  personnel.    The  loss  of  either  John  M.  Dillon,  the  Company’s  Chief  Executive  Officer,  or  Steven  A.
DeMartino, the Company’s President, Chief Financial Officer, Treasurer and Secretary, or the loss of certain groups of key employees, such as our or sales
and engineering teams, could have a material adverse effect on our business and results of operations.

Our ability to recruit, retain, and develop qualified personnel is critical to our success and growth.

To  successfully  compete  and  grow  our  business,  we  must  recruit,  develop  and  retain  highly  qualified  managerial,  technical  and  sales  and  marketing
personnel.  In  addition,  we  must  develop,  maintain  and,  as  necessary,  implement  appropriate  succession  plans  to  ensure  we  have  the  necessary  human
resources capable of maintaining continuity in our business.

The  market  for  qualified  personnel  is  competitive,  and  we  may  not  succeed  in  recruiting  additional  personnel  or  may  fail  to  effectively  replace  current
personnel who depart with qualified or effective successors. Our effort to retain and develop personnel may also result in significant additional expenses,
which could adversely affect our profitability.  We are also substantially dependent on our sales force to obtain new customers and increase sales to existing
customers. There is significant competition for sales personnel with the skills and technical knowledge that we require. Our ability to achieve significant
revenue growth will depend, in large part, on our success in recruiting, training, and retaining a sufficient number of sales personnel to support our growth.
If we are unable to hire, train, and retain a sufficient number of qualified and successful sales personnel, our business, financial condition, and results of
operations may be harmed.

If we fail to offer high quality support, our business and reputation could suffer.

Our customers rely on us and our third party service providers for support of our software and services included in our food service technology subscription
packages.  High-quality  support  is  important  for  the  renewal  and  expansion  of  our  agreements  with  existing  customers.  The  importance  of  high-quality
support will increase as we expand our business and pursue new customers. If we or our third party service providers do not help our customers quickly
resolve issues and provide effective ongoing support, our ability to sell new food service technology products to existing and new customers could suffer
and our reputation and relationships with existing or potential customers could be harmed.

We experience elements of seasonal fluctuations in the food service technology and POS markets which could cause our stock price to fluctuate.

Our  food  service  technology  business  is  highly  dependent  on  the  behavior  patterns  of  our  customers  and  their  guests.  Restaurants  typically  reduce
purchases of equipment in the fourth calendar quarter due to the increased volume of transactions during the holiday period, which may negatively impact
sales of our food service technology products or POS printers during that period. As a result, seasonality may cause fluctuations in our financial results, and
other trends that develop may similarly impact our results of operations.

Risks Related to Product Development

Our revenue and profitability depend on our ability to continue to develop or license, on a timely basis, new products and technologies which are free
from hardware or software anomalies and cannot be fraudulently manipulated, and customer acceptance of such products.

Our success depends upon our, and our development partners’, ability to timely adapt our capabilities and processes to meet the demands of producing new
and innovative products.  Because our newer products contain software and generally are more technologically sophisticated than those we have produced
in  the  past,  we  must  continually  refine  our  capabilities  to  meet  the  needs  of  our  product  innovation.  In  addition,  the  food  service  technology  industry
continues to experience technological developments and innovations (such as the use of artificial intelligence and machine learning), and if we are unable
to provide enhancements and new features and integrations for our existing platform, or if we are unable to efficiently adapt our infrastructure to meet the
needs of our product innovations in a timely manner, our business could be negatively impacted.

In addition, even if we, or developers on our behalf, successfully develop such products, there is no assurance that our innovations will be accepted by our
customers.    Developing  and  marketing  new  products,  such  as  our  line  of  BOHA!  products,  is  costly,  and  our  business  could  be  materially  adversely
affected if we are unable to generate sales of such products or if our existing or new customers do not quickly accept such products.  Customer acceptance
is  crucial  because  new  products  typically  have  little  competition  and  market  penetration  due  to  their  novelty.    Customer  acceptance  of  new  products  is
never assured and may take time to materialize, even with respect to products developed with customer input. In addition, we may not be able to obtain
necessary registrations, licenses, permits or regulatory approvals for new products in the casino and gaming market on a timely basis or at all, which may
adversely  affect  our  ability  to  develop  such  products.  Further,  technological  innovation  often  results  in  unintended  consequences  such  as  bugs,
vulnerabilities, and other system failures. Any such bug, vulnerability, or failure, especially in connection with a significant technical implementation or
change, could result in lost business, harm to our brand or reputation, consumer complaints, and other adverse consequences, any of which could materially
adversely affect our business, results of operations, and financial condition.

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Index

Risks Related to Intellectual Property and Data Security

Cybersecurity and privacy breaches, cyber-attacks, or other disruptions could expose us to liability, affect our business, and damage our reputation.

We  are  increasingly  dependent  on  our  information  technology  systems  and  infrastructure  for  our  business.  We  collect,  store,  and  transmit  sensitive
information including intellectual property, proprietary business information and personal information of employees and, to a lesser extent, customers in
connection  with  business  operations.  The  secure  maintenance  of  this  information  is  critical  to  our  operations  and  business  strategy.  Some  of  this
information could be an attractive target of criminal attack by third parties with a wide range of motives and expertise, including organized criminal groups,
disgruntled  current  or  former  employees,  and  others.  Cyber-attacks  are  of  ever-increasing  levels  of  sophistication,  and  despite  our  extensive  security
measures,  our  information  technology  and  infrastructure  may  be  vulnerable  to  such  attacks  or  may  be  breached,  including  due  to  employee  error  or
malfeasance.  Further, our BOHA! applications are hosted within cloud platforms that are managed by third parties.  Any such breach could compromise
our networks and the information stored there could be accessed, publicly disclosed, lost or stolen, and our business operations may be interrupted. If our
systems become compromised, we may not promptly discover the intrusion. In addition, the techniques used to obtain unauthorized access to networks, or
to sabotage IT  systems,  change  frequently,  including  through  the  use  of  artificial  intelligence  and  generally  are  not  recognized  until  launched  against  a
target.  We may be unable to anticipate these techniques or to implement adequate preventative measures.  Like other companies in our industry, we have
experienced  attacks  to  our  data  and  systems,  including  malware  and  computer  viruses  that  we  have  been  able  to  detect  and  eliminate.    In  addition,  as
disclosed  on  November  16,  2022,  a  criminal  cybersecurity  incident  temporarily  impacted  our  operational  and  information  technology  systems.  If  our
systems  fail  or  are  breached  or  disrupted  by  other  future  attacks,  we  could  lose  product  sales,  and  suffer  reputational  damage  and  loss  of  customer
confidence. Such incidents could require notification to affected individuals and may result in legal claims or proceedings and liability under federal and
state laws that protect the privacy and security of personal information. If third parties use a cyber-attack to gain access to our proprietary information, they
may sell it or use it to duplicate our products, which could put us at a competitive disadvantage. Any one of these events could cause our business to be
materially harmed and our results of operations to be adversely impacted, and there can be no assurance that the insurance that we maintain to address
certain aspects of cybersecurity risks will be sufficient to cover all losses or all types of claims that may arise.

These  risks  may  be  exacerbated  by  global  political  unrest.    For  example,  the  Russia–Ukraine  conflict  and  related  sanctions  imposed  by  the  U.S.
government may expose government entities and public and private U.S. companies to attempted or actual cyber-security attacks launched in retaliation,
and these attacks could materially disrupt our supply chain or our systems and operations or those of our customers and suppliers.  See Part I, Item 1C.
Cybersecurity, of this Form 10-K discussed below for information regarding our cybersecurity risk management practices.

The inability to protect our intellectual property rights could harm our reputation, damage our business or interfere with our competitive position.

Our intellectual property is valuable and provides us with certain competitive advantages.  Copyrights, patents, trademarks, service marks, trade secrets,
technology licensing agreements, nondisclosure agreements and contracts are used to protect these proprietary rights. Despite these precautions, it may be
possible  for  third  parties  to  copy  aspects  of  our  products  or,  without  authorization,  to  obtain  and  use  information  that  we  regard  as  trade  secrets.    Our
pending patents may be denied, and our patents may be circumvented by our competitors. In addition, the laws of some foreign countries do not protect our
proprietary rights as fully as do the laws of the United States. There can be no assurance that our means of protecting our proprietary rights in the United
States or abroad will be adequate or that competing companies will not independently develop similar technologies. Our failure to adequately protect our
proprietary rights could have a material adverse effect on our competitive position and our business.

Prosecuting  or  defending  against  intellectual  property  litigation  could  be  time  consuming  and  costly,  and  claims  that  we  have  infringed  upon  the
intellectual property rights of others could impede our business and put us at a competitive disadvantage.

Prosecuting and defending against intellectual property litigation is generally complex, costly, protracted, and highly disruptive to business operations by
diverting the attention and energies of management and key technical personnel.  We are committed to aggressively asserting and defending our technology
and  related  intellectual  property  rights,  which  we  have  spent  a  significant  amount  of  money  to  develop.    Similarly,  third  parties  have  claimed  and  may
claim, from time to time in the future, that we have violated their intellectual property rights. In the event that a court rules that we have violated a third
party’s patent or other intellectual property rights, we may be prevented from operating our business as planned and may be required to pay damages, to
obtain a license, if available, or to use a non-infringing method, if possible, to accomplish our objectives. Litigation relating to any such claims could be
costly and, if successful, could result in costly judgments or settlements, and there can be no assurance that a license or a substitute technology will be
available on favorable terms, or at all. Any such outcome could have a material adverse effect on our business, financial condition and results of operations.

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Index

Risks Related to Our Partners and Suppliers

We rely on an unrelated third party to develop, maintain and host certain portions of our food service technology software, and any disruption in the
relationship with that third party, or any defects in the software provided by that third party, could have a material adverse effect on our reputation,
business, financial condition and results of operations.

We rely upon third party developed software and hosting services combined with our own proprietary hardware and software to offer our unique BOHA!
branded  solution  to  support  back-of-house  operations  in  the  food  service  industry.    Certain  web-based  food  service  application  software  and  selected
components of our downloadable software applications are licensed from a third party developer on a non-exclusive basis through 2031 and are subject to a
revenue sharing arrangement with the developer. We are reliant upon the third party developer to further develop and maintain its developed software, and
the developer controls the software source code.  Therefore, presently, we are highly dependent on this third party developer for continued service to our
customers  and  the  further  development  of  our  food  service  technology  software  products.    If  the  software  provider  were  to  terminate  operations  or
otherwise  be  unavailable  to  provide  maintenance,  hosting  and  development  services  to  us  and  our  customers,  the  availability  or  usage  of  our  software
products could be disrupted and our customers could be adversely affected.  In any such case, we may need to seek comparable software and services from
other  third  parties  or  develop  it  internally,  which  could  require  significant  time  and  expense.  There  can  be  no  assurance  that  such  software  or  services
would be available from other sources, or that if available, they would be of comparable quality and cost.  Moreover, any efforts to develop new software,
whether  internal  or  by  third  parties,  would  require  significant  lead  time,  and  there  could  be  an  interruption  in  service  during  any  period  in  which  the
software  provider  ceases  to  provide  products  and  services  and  new  products  remain  under  development.  Any  such  occurrence  could  materially  and
adversely impact our business, financial condition and results of operations.

Any errors or defects in, or failures of, third party software or applications could result in errors or defects in or failures of our food service technology
products and services, which could be costly to correct and have a material adverse effect on our reputation, business, financial condition and results of
operations.

We  are  currently  dependent  upon  a  manufacturer  located  in  Thailand  for  the  manufacturing  and  assembly  of  substantially  all  of  our  printers  and
terminals, and any further or future disruption in the businesses or operations of this manufacturer, such as those caused by the COVID-19 pandemic,
political, social or economic instability, war, trade restrictions or tariffs, severe weather, changes in climate, additional public health crises and other
events out of our control could materially adversely affect our business, financial condition and results of operations.

In an effort to maximize cost savings and operational benefits, we have outsourced substantially all of the manufacturing and assembly of our printers and
terminals to a contract manufacturer located in Thailand.  As a result, we are dependent on them for the manufacturing of our products, and any disruption
in such manufacturing or the export of products from this manufacturer to the U.S. may adversely affect our business, financial condition and results of
operations.

Risks affecting the businesses and operations of our manufacturer in Thailand include: political and regional strife; war; labor shortages; severe weather
and natural disasters such as earthquakes, hurricanes, fires, and floods, whether as a result of climate change or otherwise; lengthy power outages; increased
pricing, financial instability and capacity constraints of shippers; government imposition of tariffs which may impact the cost or availability of products or
components  that  we  purchase;  and  concerns  with  or  threats  of  public  health  crises,  contagious  diseases  or  health  epidemics.    Though  we  are  seeking  a
second  source,  the  risk  to  our  business  posed  by  any  disruption  in  manufacturing  is  exacerbated  by  the  concentration  of  substantially  all  of  our
manufacturing operations in one manufacturer located in Thailand.

If  the  contract  manufacturer  is  unable  to  manufacture  our  products  or  continue  operating  its  facilities,  as  occurred  in  connection  with  the  COVID-19
pandemic,  we  will  have  limited  means  for  the  final  assembly  of  a  majority  of  our  products  until  we  are  able  to  secure  the  manufacturing  capability  at
another  facility  or  develop  an  alternative  manufacturing  facility,  which  could  be  costly  and  time  consuming  and  have  a  material  adverse  effect  on  our
operating and financial results.

We may also incur increased business continuity and reputational risks to the extent that we continue to outsource the manufacturing and assembly of our
products to foreign third party service providers.  For example, outsourcing of manufacturing prevents us from exercising control over the assembly of
certain  of  our  products  and  related  operations  or  processes,  including  the  internal  controls  associated  with  operations  and  processes  conducted  and  the
quality of our products assembled by contract manufacturers.  If we are unable to effectively manage and oversee our outsourcing strategy, we may not
realize cost structure efficiencies and our operating and financial results could be materially adversely affected.  Outsourcing also exposes us to increased
risk of infringement or misappropriation of our intellectual property, to which our manufacturers have access.  Because our manufacturer is located in Asia,
there  is  no  guarantee  that  our  intellectual  property  rights  will  be  protected  or  enforced  to  the  same  extent  as  under  U.S.  federal  and  state  laws.
Consequently, we may not be able to prevent third parties from developing or selling products made using our technologies.

We rely on distributors and resellers to sell our products and services.

We use a variety of distribution channels, including OEMs and distributors, to market and sell our products and services.  We may be adversely impacted
by any conflicts that could arise between and among our various sales channels.

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Our dependence upon distributors and resellers exposes us to numerous risks, including:

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loss of channel and the ability to bring new products to market;

concentration of credit risk, including disruption in distribution should the distributors, and / or resellers’ financial condition deteriorate;

reduced visibility to end user demand and pricing issues which makes forecasting more difficult;

distributors or resellers leveraging their buying power to change the terms of pricing, payment and product delivery schedules; and

direct competition should a distributor or reseller decide to manufacture printers internally or source printers from a competitor.

We cannot guarantee that resellers will not reduce, delay or eliminate purchases from us, which could have a material adverse effect upon the business,
consolidated results of operations and financial condition.

We currently rely on third party service providers to host our food service technology software and deliver certain services, and any interruptions or
delays in services from these third parties could impair the delivery of our products and services, and our business, results of operations, and financial
condition could be materially adversely affected.

We rely on a third party service provider to host our food service technology software. Third parties also provide services to key aspects of our operations,
including Internet connections and networking, data storage and processing, trust and safety and security infrastructure.  We do not control the operation,
physical security, or data security of any of these third party providers. Our efforts to use commercially reasonable diligence in the selection and retention
of such third party providers may be insufficient or inadequate to prevent or remediate such operational and security risks. Our third party providers may be
subject to intrusions, computer viruses, denial-of-service attacks, sabotage, acts of vandalism, acts of terrorism or other misconduct. They are vulnerable to
damage or interruption from power loss, telecommunications failures, fires, floods, earthquakes, hurricanes, tornadoes, and similar events, and they may be
subject to financial, legal, regulatory, and labor issues, each of which may impose additional costs or requirements on us or prevent these third parties from
providing  services  to  us  or  our  customers  on  our  behalf.  From  time  to  time,  our  software  maintained  by  these  third  parties  has  experienced  brief
interruptions in service which we have been able to resolve promptly by working with the third party providers, and there may be future such interruptions
that could have a material adverse effect on our customer relationships or be more costly or time-consuming to resolve.  In addition, these third parties may
breach their agreements with us, disagree with our interpretation of contract terms or applicable laws and regulations, refuse to continue or renew these
agreements  on  commercially  reasonable  terms  or  at  all,  fail  to  or  refuse  to  process  transactions  or  provide  other  services  adequately,  take  actions  that
degrade the functionality of our platform and services, increase prices, impose additional costs or requirements on us or our customers, or give preferential
treatment to our competitors. If we are unable to procure alternatives in a timely and efficient manner and on acceptable terms, or at all, we may be subject
to  business  disruptions,  losses,  or  costs  to  remediate  any  of  these  deficiencies.  The  occurrence  of  any  of  the  above  events  could  result  in  reputational
damage, legal or regulatory proceedings, loss of customers or other adverse consequences, any of which could materially adversely affect our business,
results of operations, and financial condition.

Risks Related to Competition, Sales and Marketing

We compete in highly competitive markets, which are likely to become more competitive. Competitors may be able to respond more quickly to new or
emerging technology and changes in customer requirements.

We  face  significant  competition  in  developing  and  selling  our  printers,  terminals,  software,  consumables  and  services.    Our  principal  competitors  have
substantial marketing, financial, development and personnel resources.  To remain competitive, we believe we must continue to provide:

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technologically advanced products that satisfy user demands;

superior customer service;

high levels of quality and reliability; and

dependable and efficient distribution networks.

We  cannot  ensure  we  will  be  able  to  compete  successfully  against  current  or  future  competitors.    Increased  competition  may  result  in  price  reductions,
lower gross profit margins and loss of market share, and could require increased spending on research and development, sales and marketing and customer
support.  For example, we believe our largest competitor in the casino and gaming market has begun to resume supplying product and will likely continue
to do so at an increasing rate throughout 2024, which we anticipate will result in a more competitive environment in the casino and gaming market going
forward and may cause downward pricing pressure or a loss of market share that we believe we have gained while the competitor was unable to supply
product.    Any  such  occurrence  could  negatively  impact  our  worldwide  casino  and  gaming  sales.    In  addition,  some  competitors  may  make  strategic
acquisitions or establish cooperative relationships with suppliers or companies that produce complementary products, which may include relationships with
our software developer.  Any of these factors could reduce our earnings.

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Index

Our food service technology market operates in an emerging and evolving industry, which makes it difficult to evaluate  the  future  prospects  of  this
market.

We launched our BOHA! offering in 2019 and have grown our food service technology significantly since then.  This is still an emerging market that is
continually evolving as technology develops to automate back-of-house tasks that were historically performed manually.  This evolving nature of the food
service technology market may make it difficult to evaluate our future prospects in this market and the risks and challenges we may encounter. These risks
and challenges include, but are not limited to, our ability to:

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accurately forecast our revenue and plan our operating expenses;

increase the number of customers (and retain existing customers and their guests) using our platform;

successfully compete with current and future competitors;

successfully expand our market presence in existing markets and enter new markets and geographies;

• maintain and enhance the value of our reputation and brand;

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develop and maintain strategic relationships with other market participants that provide complementary products;

adapt to rapidly evolving trends in the ways our customers interact with technology, including through the use of emerging artificial intelligence
and machine learning technologies;

timely  respond  to  customer  needs  with  technology  developments  that  enable  our  products  to  evolve  to  meet  the  changing  demands  of  the
marketplace;

avoid interruptions or disruptions in our service;

• manage the risk of loss relating to food safety issues if there is a failure of our offerings designed to help in part to assure perishable goods are

safely preserved;

Risks Related to Our Customers

We are dependent on sales to one large customer; the loss of this customer or reduction in orders from this customer could materially affect our sales.

Casino and gaming sales and lottery printer spare parts sales to IGT represent a material percentage of our net sales.  A reduction, delay or cancellation in
orders from this customer, including reductions or delays due to market, economic, or competitive conditions in the industries in which we serve, could
have a material adverse effect upon our results of operations.

Risks Associated with Determining and Pursuing Strategic Initiatives and Business Growth

Our success may depend in part on our ability to identify and pursue the best long-term strategy for our business.

We have engaged a strategic advisor to assist in determining the best long-term strategy for the business. Accordingly, we may seek to pursue any number
of alternative strategies, which may include acquisitions, dispositions, financings and/or the development and implementation of new strategies designed to
grow our business. Regardless of what strategy we ultimately determine to pursue, we continue to seek to grow our business. Assuming growth occurs, it
will require the expansion of customer relationships in domestic and international markets, the successful development and marketing of new products for
our existing and new customers, expanded internal sales and marketing, customer service and support, the continued implementation and improvement of
our  operational,  financial  and  management  information  systems  and  the  dedication  of  a  significant  amount  of  additional  resources  and  increased
expenditures to support such additional resources.

No timetable has been established for our review of the best long-term strategy for our business, and we do not intend to disclose developments or provide
updates on the progress or status of our ongoing review until our Board of Directors deems such disclosure is appropriate or required. During the course of
this review, perceived uncertainties related to our future may result in the loss of potential business opportunities and volatility in our stock price and may
make it more difficult for us to attract and retain qualified personnel and business partners.

Acquisitions, dispositions and other strategic transactions involve a number of risks, including: (i) the potential disruption of our ongoing business; (ii) the
distraction of management away from the ongoing oversight of our existing business activities; (iii) if we determined to pursue a disposition strategy, we
may not be able to identify, pursue and close a transaction that provides adequate value to the Company and its stockholders; (iv) the potential departure of
key personnel during the negotiation or pendency of a transaction; (v) the loss or reduction of control over certain of our assets; (vi) the anticipated benefits
and  cost  savings  of  those  transactions  not  being  realized  fully,  or  at  all,  or  taking  longer  to  realize  than  anticipated;  (vii)  an  increase  in  the  scope  and
complexity of our operations or the management of our business subsequent to a transaction; (viii) incurring additional indebtedness or the potential sale of
additional  shares  of  our  common  stock  in  public  or  private  offerings  to  finance  acquisitions  or  strategic  transactions,  which  may  be  dilutive  to  existing
stockholders or cause the price of our common stock to decline; and (ix) the depletion of cash to pay for an acquisition.

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There can be no assurance that we will be able to successfully implement a growth strategy, or that we can successfully manage expanded operations, if
they occur.  If we expand, we may from time-to-time experience constraints that will adversely affect our ability to satisfy customer demand in a timely
fashion.  Failure to manage growth effectively could adversely affect our results of operations and financial condition.

Further,  there  can  be  no  assurance  that  we  will  find  suitable  opportunities  for  strategic  transactions  at  acceptable  prices  or  on  acceptable  terms,  be
successful in negotiating required agreements, obtain sufficient financing on acceptable terms or at all if necessary, successfully close transactions after
signing such agreements, or that any resulting transaction will have a positive effect on stockholder value. A strategic transaction may result in a significant
change in the nature of our business, operations and strategy, and we may encounter unforeseen obstacles or costs in implementing a strategic transaction.

Risks Related to Our International Operations

In addition to maintaining offices in the UK, Macau and Thailand, we sell and ship a significant portion of our products internationally and rely on
third  parties  that  make  up  part  of  our  global  salesforce.    The  international  nature  of  our  operations  may  expose  us  to  certain  risks  associated  with
doing business outside of the U.S., including risks posed by tariffs and changes in trade relations.

We  sell  a  significant  amount  of  our  products  to  customers  outside  the  United  States.  Shipments  to  international  customers  are  expected  to  continue  to
account for a material portion of net sales. In addition, our manufacturer and suppliers are largely located in Asia.  As a result, our products are largely
exported to one of our facilities in the United States, which makes our operations vulnerable to disruptions in trade that could adversely affect our business
results.

Our international operations, including our reliance on manufacturers and suppliers located in Asia, our worldwide sales team, and our sales to customers
located outside the United States, expose us to disruptions in trade and other associated risks such as:

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the imposition of additional duties, tariffs, quotas, taxes, trade barriers, capital flow restrictions and other charges on imports and exports by the
United States or the governments of the countries in which we or our manufacturers and suppliers operate;

delays in the delivery of cargo due to port security considerations, labor disputes such as dock strikes, and our reliance on a limited number of
shipping and air carriers, which may experience capacity issues that adversely affect our ability to ship inventory in a timely manner or for an
acceptable cost;

fluctuations  in  the  value  of  the  U.S.  dollar  against  foreign  currencies,  which  could  restrict  sales,  or  increase  costs  of  purchasing,  in  foreign
countries;

economic or political instability in any of the countries in which we or our manufacturers or suppliers operate, which could result in a reduction in
demand for our products due to political and economic instability or impair our foreign assets;

a reduced ability or inability to sell in or purchase from certain markets as a result of export or import restrictions;

potentially limited intellectual property protection in certain countries, such as China, may limit recourse against infringing products or cause us to
refrain from selling in certain geographic territories;

difficulties staffing and managing foreign operations; and

economic uncertainties and adverse economic conditions (including inflation and recession).

Our business interruption insurance does not cover all possible situations, and there can be no assurance that the coverage would be adequate to compensate
us  for  all  losses  that  may  occur  in  the  event  of  a  disruption.    In  addition,  the  business  interruption  insurance  would  not  compensate  us  for  the  loss  of
opportunity and potential adverse impact, both short-term and long-term, on relations with our existing customers resulting from our inability to produce
products for them.

Risks Related to Regulations, Taxation, Governance and the Environment

If market conditions deteriorate or future results of operations are less than expected, a valuation allowance may be required for all or a portion of our
deferred tax assets.

We currently have deferred tax assets, which may be used to reduce taxable income in the future.  We assess the realization of these deferred tax assets on a
quarterly basis, and if we determine that it is more likely than not that some portion of these assets will not be realized, an income tax valuation allowance
is  recorded.    If  market  conditions  deteriorate  or  future  results  of  operations  are  less  than  expected,  or  there  is  a  change  to  applicable  tax  rules,  future
assessments may result in a determination that it is more likely than not that some or all of our net deferred tax assets are not realizable.  As a result, we
may need to establish a valuation allowance for all or a portion of our net deferred tax assets, which may have a material adverse effect on our business,
results of operations and financial condition.

15

Index

Changes in tax rates or tax liabilities could affect results.

We are subject to taxation in the United States and certain state and foreign jurisdictions. Significant judgment is required to determine and estimate our tax
liabilities.  Our  future  annual  and  quarterly  tax  rates  could  be  affected  by  numerous  factors,  including  changes  in  the  (1)  applicable  tax  laws;  (2)
composition of earnings in countries with differing tax rates; or (3) recoverability of our deferred tax assets and liabilities. Beginning in 2022, the U.S. Tax
Cuts and Jobs Act of 2017 (“TCJA”) eliminated the existing option to deduct research and development expenditures and requires taxpayers to amortize
them over five years pursuant to IRC Section 174. The requirement is not expected to materially impact our cash flows.  Any of these developments or any
future changes in federal, state, or international tax laws or tax rulings could adversely affect our effective tax rate and our results of operations.

Risks Related to our Indebtedness

The agreement governing our credit facility contains restrictions and limitations that could significantly affect our ability to operate our business, as
well as significantly affect our liquidity.

The loan and security agreement (the “Loan and Security Agreement”) governing the Siena Credit Facility contains a number of significant covenants that
could  adversely  affect  our  ability  to  operate  our  business,  our  liquidity,  and  our  results  of  operations.  These  covenants  restrict,  among  other  things,  our
ability, and the ability of any future domestic subsidiary, to:

• merge, consolidate, form subsidiaries or dispose of assets;

•

•

•

acquire assets outside the ordinary course of business;

enter into other transactions outside the ordinary course of business;

sell, transfer, return or dispose of collateral;

• make loans to or investments in, or enter into transactions with, affiliates;

•

•

•

•

incur or guarantee indebtedness, incur liens;

redeem equity interests while borrowings are outstanding under the credit facility;

change our capital structure; or

dissolve, divide, change our line of business or cease or suffer a disruption to all or a material portion of our business.

Additionally, the Loan Agreement requires us to comply with a minimum excess availability covenant, which requires excess borrowing availability of at
least $750 thousand and the Loan Agreement requires us to maintain outstanding borrowings of at least $2,250,000 in principal amount. The breach of any
covenants or obligations in the Loan Agreement, if not otherwise waived or amended, could result in a default under the Loan Agreement and could trigger
acceleration  of  our  obligations  thereunder  and  permit  the  lender  to  foreclose  on  the  collateral  securing  our  obligations  under  the  Loan  Agreement  and
exercise other rights of secured creditors.

Availability under the Siena Credit Facility is subject to a borrowing base, which is based on eligible accounts receivable and inventory. To the extent that
our  eligible  accounts  receivable  and  inventory  decline  in  value,  our  borrowing  base  will  decrease,  and  the  availability  under  the  Siena  Credit  Facility
currently is and may continue to be less than its stated amount and may decrease. In addition, if at any time the amount of outstanding borrowings and
letters of credit under that facility exceeds the borrowing base, we are required to prepay borrowings and/or cash collateralize letters of credit sufficient to
eliminate the excess.

Our ability to comply with the covenants under the Loan Agreement or to maintain our borrowing base may be affected by events beyond our control,
including deteriorating economic conditions.  For example, reductions in the value of accounts receivable and inventory may occur in the future due to
decreases  in  sales  and  production  resulting  from  the  impact  of  future  economic  uncertainties.    Further,  certain  slow-moving  inventory  and  accounts
receivable  that  remain  unpaid  for  a  specified  period  of  time  are  excluded  from  the  borrowing  base  calculation.  Thus,  a  decline  in  economic  conditions
and/or a decline in the financial condition of customers in the industries we serve may negatively impact the borrowing base both by decreasing the value
of  existing  accounts  and  reducing  the  number  and  amount  of  new  accounts.  If  we  overestimate  our  inventory  needs  due  to  the  uncertainty  surrounding
future  economic  conditions,  we  may  have  inventory  that  is  considered  slow-moving  and  thus  excluded  from  the  borrowing  base  calculation,  and  any
reduction in production in response to decreased demand would also result in a lower inventory value and thus a lower borrowing base.

Any of these events could require us to seek waivers or amendments of covenants or alternative sources of financing or to reduce expenditures. We cannot
assure you that such waivers, amendments or alternative financing could be obtained, or if obtained, would be on terms acceptable to us, or that we would
be able to reduce expenditures enough to offset any decrease in the borrowing base, or that we could make such reductions without a material negative
impact on our business.

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Index

General Risk Factors

General economic conditions could have a material adverse effect on our business, operating results and financial condition.

Our  business  is  subject  to  general  economic  conditions.    Uncertainty  or  negative  trends  in  U.S.  or  international  economic  and  investment  climates,
including the impact of developments in U.S.-China trade relations, as well as economic impacts from the Russia-Ukraine conflict and the Middle East
conflict, and the current inflation surge attributable in part to supply chain disruptions, could adversely  affect  our  business.    For  example,  customers  or
potential customers could reduce or delay orders, key suppliers could become insolvent, which could result in production delays, and our customers may
become insolvent or be unable to obtain credit.  Any of these possible effects could impact our ability to effectively manage inventory levels and collect
receivables, create unabsorbed costs due to lower net sales, and ultimately decrease our net sales and profitability including write-downs of assets.

Our stock price may fluctuate significantly.

The market price of our common stock could fluctuate significantly in response to variations in quarterly operating results and other factors, such as:

•

•

•

•

•

•

•

•

prevailing  domestic  and  international  market  and  economic  conditions,  and  conditions  in  the  industries  we  serve,  including  current  market
volatility, inflation and rising interest rates and any lingering economic impacts of the COVID-19 pandemic;

adverse business conditions faced by customers, or bankruptcies or store closures of our customers resulting from adverse economic conditions
due to inflation or otherwise;

changes in our business, operations or prospects;

developments in our relationships with our customers or strategic partners;

announcements of new products or services by us or by our competitors;

announcement or completion of acquisitions by us or by our competitors;

changes in existing, or adoption of additional, government regulations; and

unfavorable or reduced analyst coverage.

In  addition,  the  stock  market  may  experience  significant  price  fluctuations  year-to-year.    Broad  market  fluctuations,  general  economic  conditions  and
specific conditions in the industries in which we operate may adversely affect the market price of our common stock.

Unfavorable analyst coverage or a reduction in analyst coverage of our common stock may adversely affect the price of our common stock.

The trading market for our common stock relies in part on the research and reports that industry or financial analysts may publish about us, our business,
our markets and our competitors. We currently have limited analyst coverage, and many investment banks no longer find it profitable to provide securities
research on micro-cap and small-cap companies.  If securities analysts do not cover our common stock in the future, the lack of research coverage may
adversely affect the market price of our common stock. Furthermore, if one or more of the analysts who cover us downgrade our stock, or if those analysts
issue other unfavorable commentary about us or our business, our stock price may decline.

Our common stock is traded on the Nasdaq Global Market.  During the year ended December 31, 2023, the average daily trading volume for our common
stock as reported by the Nasdaq Global Market was approximately 22,000 shares.  We are uncertain whether a more active trading market in our common
stock will develop.  As a result, relatively small trades may have a significant impact on the market price of our common stock, which could increase the
volatility and depress the price of our common stock.

Our common stock is thinly traded, and investors may be unable to sell their shares at their desired prices, or at all, and sales of large blocks of shares
may adversely affect the price of our common stock.

Our common stock has historically been sporadically or “thinly” traded, meaning that the number of persons interested in purchasing shares of our common
stock at prevailing prices at any given time may be relatively small. This could lead to wide fluctuations in our share price. Investors may be unable to sell
their  common  stock  at  or  above  their  purchase  price,  which  may  result  in  substantial  losses.  As  a  consequence  of  this  lack  of  liquidity,  the  trading  of
relatively small quantities of shares by our stockholders may disproportionately influence the price of shares of our common stock in either direction. The
price of shares of our common stock could, for example, decline precipitously in the event a large number of shares of our common stock are sold on the
market  without  commensurate  demand,  while  an  issuer  with  a  more  robust  daily  trading  volume  for  its  common  stock  might  better  absorb  those  sales
without an adverse impact on its share price.

17

Index

If we raise additional capital in the future, existing stockholder ownership interest in the Company could be diluted or otherwise adversely impacted,
and future sales of our common stock or other financing arrangements may cause our stock price to decline.

In the future, we may sell additional shares of our common stock in public or private offerings, or we may obtain funds through a credit facility or by
issuing debt or preferred securities. We may also issue additional shares of our common stock to finance future acquisitions. Shares of our common stock
are also available for future issuance and sale pursuant to stock options and other equity awards that we have granted to our employees, and in the future,
we may grant additional stock options, restricted stock units and other forms of equity compensation to our employees. Any issuance of equity we may
undertake in the future to raise additional capital could cause the price of our common stock to decline, or require us to issue shares at a price that is lower
than that paid by holders of our common stock in the past, which would result in those newly issued shares being dilutive. Sales of our common stock or
the perception that such sales could occur may adversely affect prevailing market prices for shares of our common stock and could impair our ability to
raise capital through future offerings. The lender under our existing debt agreement has rights that are senior to your rights as a common stockholder, and if
we obtain funds in the future through a credit facility or through the issuance of debt or preferred securities, the lenders of such facility or the holders of
such securities would likely also have rights senior to the rights of our common stockholders, which could impair the value of our common stock.

We do not intend to pay dividends for the foreseeable future, so investors must rely on price appreciation to realize a gain on their investment.

We have not declared or paid cash dividends on our capital stock since November 2019.  We currently intend to retain any future earnings to finance our
operations  and  the  expansion  of  our  food  service  technology  business,  and  we  do  not  anticipate  declaring  or  paying  any  dividends  to  holders  of  our
common stock in the foreseeable future. Any determination to pay dividends in the future will be at the discretion of our Board of Directors. Accordingly,
investors  must  rely  on  sales  of  their  common  stock  after  price  appreciation,  which  may  never  occur,  as  the  only  way  to  realize  future  gains  on  their
investments.

We cannot provide any assurance that current laws, or any laws enacted in the future, will not have a material adverse effect on our business.

Our  operations  are  subject  to  laws,  rules,  regulations,  including  environmental  regulations,  government  policies  and  other  requirements  in  a  variety  of
jurisdictions, including those in which we conduct business.  Changes in such laws, rules, regulations, policies or requirements could result in the need to
modify our products, could delay the development of new products and could affect the demand for our products, which may have an adverse impact on
our future operating results.  If we do not comply with applicable laws, rules and regulations we could be subject to costs and liabilities and our business
may be adversely impacted.

We take advantage of specified scaled disclosure requirements applicable to a “smaller reporting company” under Regulation S-K, and the information
that we provide to stockholders may therefore be different than they might receive from other public companies. If some investors find our shares of
common stock less attractive as a result of this scaled disclosure, there may be a less active trading market for our shares of common stock, which may
increase the volatility of the market price of our common stock.

We are a “smaller reporting company,” as defined in Item 10(f)(1) of Regulation S-K. As a smaller reporting company, we take advantage of specified
scaled disclosure and other requirements that are otherwise applicable generally to public companies.

We intend to continue to take advantage of certain of the scaled disclosure requirements of smaller reporting companies and may continue to do so until we
are no longer a smaller reporting company. We will cease to be a smaller reporting company if we have (i) equal to or greater than $250 million in market
value of our shares held by non-affiliates as of the last business day of our second fiscal quarter and (ii) if the market value of our shares held by non-
affiliates does not exceed $700 million as of the last business day of our second fiscal quarter, equal to or greater than $100 million of annual revenues in
our most recent fiscal year. We choose to take advantage of some but not all of these scaled disclosure requirements; therefore, the information that we
provide stockholders may be different than one might get from other public companies. If some investors find our shares of common stock less attractive as
a result, there may be a less active trading market for our shares of common stock and the market price of such shares of common stock may be more
volatile.

Our Amended and Restated By-Laws designate certain Delaware courts as the sole and exclusive forum for certain types of actions and proceedings
that may be initiated by our stockholders, which could limit our stockholders’ ability to obtain a favorable judicial forum for disputes with us or our
directors, officers or stockholders.

Our Amended and Restated By-Laws (the “By-Laws”) provide that, unless we consent in writing to the selection of an alternative forum, to the fullest
extent permitted by law, all Internal Corporate Claims must be brought solely and exclusively in the Court of Chancery of the State of Delaware (or, if such
court declines to accept jurisdiction, the Superior Court of the State of Delaware, or, if such other court declines to accept jurisdiction, the United States
District Court for the District of Delaware). The By-Laws define “Internal Corporate Claims” to mean claims, including claims in the right of the Company,
brought by a current or former stockholder (including a current or former beneficial owner) (i) that are based upon a violation of a duty by a current or
former director or officer or stockholder in such capacity or (ii) as to which the General Corporation Law of the State of Delaware confers jurisdiction upon
the Court of Chancery of the State of Delaware.

This choice of forum provision may increase costs to bring a claim, discourage claims or limit a stockholder’s ability to bring a claim in a judicial forum
that it finds favorable for disputes with us or our directors, officers or other stockholders, which may discourage such lawsuits against us and our directors,
officers and stockholders. Alternatively, if a court were to find this choice of forum provision inapplicable to, or unenforceable in respect of, one or more of
the  specified  types  of  actions  or  proceedings,  we  may  incur  additional  costs  associated  with  resolving  such  matters  in  other  jurisdictions,  which  could
adversely affect our business, financial condition or results of operations. The choice of forum provision in the By-Laws will not preclude or contract the
scope of exclusive federal or concurrent jurisdiction for actions brought under the federal securities laws including the Exchange Act or the Securities Act
or the respective rules and regulations promulgated thereunder.

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Index

Item 1B. Unresolved Staff Comments.
Not applicable.

Item 1C. Cybersecurity

Risk Management and Strategy

The Company’s Board of Directors recognizes the critical importance of maintaining the trust and confidence of our customers, clients, business partners
and  employees.  The  Board  of  Directors  is  actively  involved  in  oversight  of  the  Company’s  risk  management  program,  and  cybersecurity  represents  an
important  component  of  the  Company’s  overall  approach  to  enterprise  risk  management  (“ERM”).  The  Company’s  cybersecurity  policies,  standards,
processes  and  practices  are  fully  integrated  into  the  Company’s  ERM  program  and  are  based  on  recognized  frameworks  established  by  the  National
Institute of Standards and Technology, the International Organization for Standardization and other applicable industry standards. In general, the Company
seeks  to  address  cybersecurity  risks  through  a  comprehensive,  cross-functional  approach  that  is  focused  on  preserving  the  confidentiality,  security  and
availability  of  the  information  that  the  Company  collects  and  stores  by  identifying,  preventing  and  mitigating  cybersecurity  threats  and  effectively
responding  to  cybersecurity  incidents  when  they  occur.    As  one  of  the  critical  elements  of  the  Company’s  overall  ERM  approach,  the  Company’s
cybersecurity program is focused on the following key areas:

•

•

• Governance: As discussed in more detail under the heading “Governance,” the Board of Directors’ oversight of cybersecurity risk management is
supported  by  the  Audit  Committee  of  the  Board  of  Directors  (the  “Audit  Committee”),  which  regularly  interacts  with  the  Company’s  ERM
function, the Company’s Vice  President  of  Information  Technology,  other  members  of  management  and  relevant  management  committees  and
councils, including management’s Sarbanes-Oxley & Cybersecurity Steering Committee.
Collaborative Approach: The Company has implemented a comprehensive, cross-functional approach to identifying, preventing and mitigating
cybersecurity threats and incidents, while also implementing controls and procedures that are designed to provide for the prompt and appropriate
internal reporting of certain cybersecurity incidents, either in the form of a single unauthorized occurrence or a series of unauthorized occurrences,
so that decisions regarding the public disclosure and reporting of such incidents can be made by management in a timely manner.
Technical  Safeguards:  The  Company  deploys  technical  safeguards  that  are  designed  to  protect  the  Company’s  information  systems  from
cybersecurity threats, including firewalls, intrusion prevention and detection systems, anti-malware functionality and access controls, which are
evaluated and improved through vulnerability assessments and cybersecurity threat intelligence.
Incidence Response and Recovery Planning: The Company has established and maintains comprehensive incident response and recovery plans
intended  to  fully  and  timely  address  the  Company’s  response  to  a  cybersecurity  incident,  and  such  plans  are  tested  and  evaluated  on  a  regular
basis.
Third-Party  Risk  Management:  The  Company  maintains  a  comprehensive,  risk-based  approach  to  identifying  and  overseeing  cybersecurity
risks presented by third parties, including vendors, service providers and other external users of the Company’s systems, as well as the systems of
third parties that could adversely impact our business in the event of a cybersecurity incident affecting those third-party systems.
Education and Awareness: The Company provides regular, mandatory training for personnel regarding cybersecurity threats as a means to equip
the  Company’s  personnel  with  effective  tools  to  proactively  address  cybersecurity  threats  and  prevent  incursions  and  to  communicate  the
Company’s  evolving  information  security  policies,  standards,  processes  and  practices.    Our  awareness  program  includes  assessment  of  our
personnel’s preparedness through regular phishing e-mail alerts, highlighted banners that warn about external senders, and tests administered to
help the Company’s personnel interrogate, navigate around, and avoid clicking suspicious and unfamiliar links from unknown senders.

•

•

•

The Company engages in the periodic assessment and testing of the Company’s policies, standards, processes and practices that are designed to address
cybersecurity  threats  and  incidents.  These  efforts  include  a  wide  range  of  activities,  including  audits,  assessments,  tabletop  exercises,  threat  modeling,
vulnerability testing and other exercises focused on evaluating the effectiveness of our cybersecurity measures and planning. The Company engages third
parties to perform assessments on our cybersecurity measures, including information security maturity assessments, audits and independent reviews of our
information security control environment and operating effectiveness. The results of such assessments, audits and reviews are periodically reported to the
Audit Committee and the Board of Directors, and the Company adjusts its cybersecurity policies, standards, processes and practices as appropriate based
on the information provided by these assessments, audits and reviews.

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Index

Governance
The Board of Directors, in coordination with the Audit Committee, oversees the Company’s ERM process, including the management of risks arising from
cybersecurity threats. The Board of Directors and the Audit Committee each receive presentations and reports on cybersecurity risks, which address a wide
range of topics including recent developments, evolving standards, vulnerability assessments, third-party and independent reviews, the threat environment,
technological trends and information security considerations arising with respect to the Company’s peers and third parties. The Board of Directors and the
Audit  Committee  also  receive  prompt  and  timely  information  regarding  any  cybersecurity  incident  that  meets  established  reporting  thresholds  or  that
management otherwise deems to be significant, as well as ongoing updates regarding any such incident until it has been addressed. On an annual basis, the
Board of Directors and Audit Committee discuss the Company’s approach to cybersecurity risk management with the members of management’s Sarbanes-
Oxley  &  Cybersecurity  Steering  Committee,  which  includes  the  Company’s  President  and  Chief  Financial  Officer  (“CFO”)  and  Vice  President  of
Information Technology.

The  Sarbanes-Oxley  &  Cybersecurity  Steering  Committee,  in  coordination  with  the  Company’s  outside  legal  counsel,  works  collaboratively  across  the
Company and with various consultants to implement a program designed to protect the Company’s information systems from cybersecurity threats and to
promptly  respond  to  any  cybersecurity  incidents  in  accordance  with  the  Company’s  incident  response  and  recovery  plans.  The  Vice  President  of
Information  Technology  has  served  in  various  roles  in  information  technology  and  information  security  for  over  25  years  and  holds  undergraduate  and
graduate degrees in computer science.  As described in more detail above under the heading “Information about our Executive Officers,” the Company’s
Chief Executive Officer and the President and CFO each hold undergraduate and graduate degrees in their respective fields, and each has over 30 years of
experience managing risks at the Company and at similar companies, including risks arising from cybersecurity threats.

Cybersecurity  threats,  including  as  a  result  of  previous  cybersecurity  incidents,  have  not  materially  affected,  and  are  not  reasonably  likely  to  materially
affect, the Company, including its business strategy, results of operations or financial condition.

Item 2. Properties.
Our principal facilities as of December 31, 2023 are listed below.  We believe that all facilities generally are in good condition, adequately maintained and
suitable for their present and currently contemplated uses.

Location
Hamden, Connecticut

Ithaca, New York

Las Vegas, Nevada
Doncaster, UK
Macau, China

Operations Conducted

Executive offices and sales office

  Hardware design and development, assembly and

service facility
Software design and development and casino and
gaming sales office
Sales office and service center
Sales office

Size
(Approx. Sq. Ft.)  
11,100 

Owned
or Leased
Leased

  Lease Expiration

Date

  October 31, 2025

73,900 

Leased

May 31, 2025

19,600 
6,000 
180 

110,780   

Leased
Leased
Leased

November 30, 2025
August 24, 2026
April 30, 2024

Item 3. Legal Proceedings.
The Company may, in the ordinary course of business, become a party to litigation involving collection matters, contract claims and other legal proceedings
relating to the conduct of its business.  As of December 31, 2023, we are not involved in any pending or, to our knowledge, threatened legal proceedings,
including legal proceedings contemplated by governmental authorities, the outcome of which we believe would be material to our financial condition or
results of operations.

Item 4. Mine Safety Disclosures.
Not applicable.

20

 
 
 
   
   
 
 
   
 
 
   
 
 
   
 
 
 
 
   
 
 
Index

PART II

Item 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities.
Our common stock is traded on the Nasdaq Global Market under the symbol TACT.  As of February 29, 2024, there were 200 holders of record of the
common stock.

Issuer Purchases of Equity Securities
During the fourth quarter of 2023, we did not repurchase any shares of our common stock.

Dividend Policy
The Company does not currently pay cash dividends and does not intend to do so in the foreseeable future.

Sales of Unregistered Securities
None.

Item 6. [Reserved]

Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations.
This discussion should be read in conjunction with the Consolidated Financial Statements and notes thereto.

Recent Developments
The Company engaged an advisor in the fourth quarter of 2023 to assist in determining the best long-term strategy for its business and ensure the Company
is  maximizing  the  value  of  its  operations  for  all  shareholders  and  stakeholders.  For  information  regarding  the  risks  related  to  our  engagement  with  an
advisor, please see Part I, Item 1A, Risk Factors under the sub-caption “Our success may depend in part on our ability to identify and pursue the best long-
term strategy for our businesses.”

Current Trends
After strong demand during the year due in part to our primary competitor’s struggle to deliver products in the face of supply chain constraints, in late
2023, we began to see indications of a temporary slowdown in demand in the casino and gaming market, as customers that had built up excess inventory
due to supply chain concerns advised us that they would temporarily reduce orders until their stock normalized. This slowdown impacted our results in the
fourth quarter of 2023, and we expect this trend to continue to impact results in 2024. Further, our primary competitor in the casino and gaming market has
resumed supplying product with increasing volume in 2024, which has begun to result in downward pricing pressure in that market and could exacerbate
the demand slowdown, either of which could negatively impact our worldwide casino and gaming sales. In addition, we have experienced cost increases as
a  result  of  current  economic  conditions,  most  of  which  we  have  been  able  to  offset  by  increasing  prices  of  our  products.    However,  there  can  be  no
guarantee that we will be able to increase prices sufficiently to offset any future such cost increases that cannot be predicted, and we may be impacted by
supply chain disruptions, inflationary pressures and other global economic conditions that may affect the markets we serve and from which we source our
supplies and parts.

For additional discussion of our business, refer to Part I, Item 1. Business, of this Form 10-K.

Critical Accounting Estimates
The preparation of financial statements in conformity with generally accepted accounting principles in the United States of America (“GAAP”) requires
management  to  make  use  of  estimates,  judgments  and  assumptions  that  affect  both  Balance  Sheet  items  and  Statement  of  Operations  categories.    Such
estimates and judgments are based upon historical experience and certain assumptions that are believed to be reasonable in the particular circumstances;
however, due to the inherent uncertainties in developing estimates, actual results could differ from the original estimates, requiring adjustments to these
balances in future periods.

We  base  our  estimates  on  historical  experience,  forecasts  and  on  various  other  assumptions  that  are  believed  to  be  reasonable  under  the  circumstances;
however  actual  results  may  differ  from  those  estimates  under  different  assumptions  or  conditions.  The  methods,  estimates  and  judgments  we  use  in
applying our accounting policies have a significant impact on the results we report in our financial statements. Some of our accounting policies require us
to make difficult and subjective judgments, often as a result of the need to make estimates of matters that are inherently uncertain.

The  following  accounting  policies  are  those  that  we  believe  to  be  most  critical  in  the  preparation  of  our  financial  statements.    These  items  utilize
assumptions  and  estimates  about  the  effect  of  future  events  that  are  inherently  uncertain  and  are  therefore  based  on  our  judgment.    Refer  to  Note  2  –
Summary of significant accounting policies in the accompanying Consolidated Financial Statements for a complete listing of our significant accounting
policies.  We also have other policies that we consider key accounting policies; however, these policies typically do not require us to make estimates or
judgments that are difficult or subjective.

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Index

Revenue Recognition  –  Our  net  sales  are  derived  from  the  sale  of  products  and  services  and  are  adjusted  for  estimated  returns  and  allowances,  which
historically  have  been  insignificant.  Application of  GAAP  related  to  the  measurement  and  recognition  of  revenue  requires  us  to  make  judgments  and
estimates. Specifically, the determination of whether revenues related to our revenue contracts should be recognized over time or at a point in time.  We
recognize revenue when the obligations under the terms of a contract with our customers are satisfied; generally, this occurs with the transfer of control of
our  printers,  terminals,  consumables  and  replacement  parts.    For  our  warranty,  software  applications  and  maintenance  agreements,  revenue  is  generally
recognized ratably over the contract period. Other significant judgments include contracts that contain multiple performance obligations (most commonly
when contracts include a hardware product, software, financing and extended warranties) which require a contract’s transaction price to be allocated to each
distinct  performance  obligation  and  recognized  as  revenue  when,  or  as,  the  performance  obligation  is  satisfied.    For  arrangements  containing  multiple
performance  obligations,  the  revenue  relating  to  the  undelivered  performance  obligation  is  deferred  using  the  relative  standalone  selling  price  method
utilizing estimated sales prices until satisfaction of the deferred performance obligation.  Both of these determinations impact the timing and amount of our
reported revenues and net income and loss.

Accounts Receivable – We have standardized credit granting and review policies and procedures for all customer accounts, including: credit reviews of all
new  customer  accounts;  ongoing  credit  evaluations  of  current  customers;  credit  limits  and  payment  terms  based  on  available  credit  information;  and
adjustments  to  credit  limits  based  upon  payment  history  and  the  customer’s  current  creditworthiness.    We  also  provide  an  estimate  for  expected  credit
losses  based  on  an  expected  loss  methodology  which  considers  a  broad  range  of  information  to  estimate  expected  credit  losses,  including  historical
information,  current  economic  conditions  and  a  reasonable  forecast  period.    Our  reserve  for  expected  credit  losses  as  of  December  31,  2023  was  $0.8
million,  or  7.0%  of  outstanding  trade  accounts  receivable,  which  we  believe  is  appropriate  considering  the  overall  quality  of  our  accounts  receivable. 
Although credit losses have historically  been  within  expectations  and  the  reserves  established,  there  is  no  assurance  that  our  credit  loss  experience  will
continue to be consistent with historical experience.  While we believe that our allowance for credit losses is adequate and represents our best estimate of
future losses, we will continue to monitor customer liquidity and other economic conditions, which may result in changes to our estimates.

Inventories – The  valuation  of  inventory  requires  us  to  estimate  obsolete  or  excess  inventory  as  well  as  inventory  that  is  not  of  saleable  quality.  The
determination of obsolete or excess inventory requires us to estimate the future demand for our products. We record valuation reserves on our inventory for
estimated excess and obsolete inventory and lower of cost or net realizable value concerns equal to the difference between the cost of inventory and the
estimated realizable value based upon assumptions about future product demand, market conditions and product selling prices. If future product demand,
market conditions or product selling prices are less than those projected  by  management  or  if  continued  modifications  to  products  are  required  to  meet
specifications or other customer requirements, increases to inventory reserves may be required which would have a negative impact on our gross margin.

Effective April 1, 2022, TransAct changed its method of inventory valuation from standard costing which approximated the “first-in, first-out” (“FIFO”)
costing methodology to the average costing methodology. We believe this methodology is preferable because it reflects a better estimate of inventory cost
as we do not typically perform intensive manufacturing of our finished products, which are therefore better measured under average cost.

Goodwill and Intangible Assets – We evaluate goodwill and other indefinite-lived intangible assets for impairment annually and when an event occurs or
circumstances change that indicate that the carrying value may not be recoverable.  The Company utilizes the option to first assess qualitative factors to
determine  whether  it  is  necessary  to  perform  the  Step  1  quantitative  goodwill  impairment  test  in  accordance  with  the  applicable  accounting standards.
Under  the  qualitative  assessment,  management  considers  relevant  events  and  circumstances  including,  but  not  limited  to,  macroeconomic  conditions,
industry  and  market  considerations,  Company  performance,  and  events  directly  affecting  the  Company.  If  the  Company  determines  that  the  Step  1
quantitative impairment test is required, management estimates the fair value of the reporting unit primarily using the income approach.  Under the income
approach,  we  use  a  discounted  cash  flow  methodology  to  derive  an  indication  of  value,  which  requires  management  to  make  significant  estimates  and
assumptions related to forecasted revenues, gross profit margins, operating income margins, working capital cash flow, perpetual growth rates, and long-
term  discount  rates,  among  others.    Factors  considered  that  may  trigger  an  interim  period  impairment  review  of  either  acquired  goodwill  or  intangible
assets are: significant underperformance relative to expected historical or projected future operating results; significant changes in the manner of use of
acquired assets or the strategy for the overall business; significant negative industry or economic trends; and significant decline in market capitalization
relative to net book value. Finite lived intangible assets are amortized and are tested for impairment when appropriate.

As  of  December  31,  2023,  upon  the  completion  of  our  annual  assessment  for  impairment,  we  have  determined  that  no  goodwill  or  intangible  asset
impairment has occurred and the fair value of the Company was substantially higher than our carrying value.

We have evaluated the recoverability of the assets on our Consolidated Balance Sheet as of December 31, 2023 in accordance with relevant authoritative
accounting  literature.  We  have  considered  the  effects  caused  by  the  global  supply  chain  disruptions,  inflation  and  macroeconomic  factors  potentially
impacting accounts receivable, inventory, investments, intangible assets, goodwill and other assets and  liabilities.    Where  forward-looking  estimates  are
required,  we  made  a  good-faith  estimate  based  on  information  available  as  of  the  balance  sheet  date.  We  have  continued  to  monitor  for  indicators  of
impairment through the date of this Annual Report on Form 10-K and reflected accordingly in the accompanying consolidated financial statements.

Income Taxes – In preparing our Consolidated Financial Statements, we are required to estimate income taxes in each of the jurisdictions in which we
operate.  This involves estimating the actual current tax exposure together with assessing temporary differences between the tax basis of certain assets and
liabilities and their reported amounts in the financial statements, as well as net operating losses, tax credits and other carryforwards.  These differences
result in deferred tax assets and liabilities, which are reflected in our Consolidated Balance Sheets.  We then assess the likelihood that the deferred tax
assets will be realized from future taxable income, and to the extent that we believe that realization is not likely, we establish a valuation allowance.

22

Index

Significant judgment is required in determining the provision for income taxes and, in particular, any valuation allowance or tax reserves with respect to
our deferred tax assets and uncertain tax positions.  On a quarterly basis, we evaluate the recoverability of our deferred tax assets based upon historical
results and forecasted taxable income over future years, and match this forecast against the basis differences, deductions available in future years and the
limitations allowed for net operating loss and tax credit carryforwards to ensure that there is adequate support for the realization of the deferred tax assets.
Although  we  have  considered  future  taxable  income  and  ongoing  prudent  and  feasible  tax  planning  strategies  in  assessing  the  need  for  a  valuation
allowance, in the event we were to determine that we would not be able to realize all or part of our deferred tax assets in the future, an adjustment to the
valuation allowance or tax reserves would be charged as a reduction to income in the period such determination was made.  Likewise, should we determine
that we would be able to realize future deferred tax assets in excess of its net recorded amount, an adjustment to the valuation allowance would increase net
income in the period such determination was made.

We  account  for  income  taxes  in  accordance  with  ASC  740,  “Income  Taxes”  (“ASC  740”).    Among  other  things  this  provision  prescribes  a  minimum
recognition threshold  that  an  income  tax  position  must  meet  before  it  is  recorded  in  the  reporting  entity’s  financial  statements.  It  also  requires  that  the
effects  of  such  income  tax  positions  be  recognized  only  if,  as  of  the  balance  sheet  reporting  date,  it  is  “more  likely  than  not”  (i.e.,  more  than  a  50%
likelihood) that the income tax position will be sustained based solely on its technical merits.  When making this assessment, management must assume
that the responsible taxing authority will examine the income tax position and have full knowledge of all relevant facts and other pertinent information. 
The accounting guidance also clarifies the method of accruing for interest and penalties when there is a difference between the amount claimed, or expected
to be claimed, on a company’s income tax returns and the benefits recognized in the financial statements.

Share-Based Compensation  –  We  calculate  share-based  compensation  expense  in  accordance  with  ASC  718,  “Compensation  –  Stock  Compensation”
using the Black-Scholes option-pricing model to calculate the fair value of share-based awards.  The key assumptions for this valuation method include the
expected term of an option grant, stock price volatility, risk-free interest rate, and dividend yield.  We account for forfeitures as they occur.

Results of Operations: Year Ended December 31, 2023 Compared to Year Ended December 31, 2022

2023 Financial Highlights

•  Net sales were $72.6 million in the current year compared to $58.1 million in the prior year.
•  Operating income was $5.7 million in the current year compared to an operating loss of $7.7 million in the prior year.
•  Net income was $4.7 million, or $0.47 per diluted share in the current year, compared to a net loss of $5.9 million, or a $0.60 loss per share in
the prior year.
•  Operating cash inflow was $5.5 million in the current year compared to an outflow of $12.2 million in the prior year.

Net Sales.  Net sales, which include printer, terminal and software sales as well as sales of replacement parts, consumables and maintenance and repair
services, by market for the years ended December 31, 2023 and 2022 are detailed in the below table.

(In thousands, except percentages)
Food service technology
POS automation
Casino and gaming
TSG

International*

  $

  $

  $

Year Ended
December 31, 2023

Year Ended
December 31, 2022

$ Change

    % Change

16,308     
6,922     
41,192     
8,209     
72,631     

22.5%  $
9.5%   
56.7%   
11.3%   
100.0%  $

12,364     
10,659     
30,029     
5,087     
58,139     

21.3%  $
18.3%  $ 
51.7%  $
8.7%  $
100.0%  $

3,944     
(3,737)    
11,163     
3,122     
14,492     

31.9%
(35.1%)
37.2%
61.4%
24.9%

14,571     

20.1%  $

14,105     

24.3%  $

$466     

3.3%

*

International  sales  do  not  include  sales  of  products  to  domestic  distributors  or  other  customers  who  in  turn  ship  those  products  to  international
destinations.

Net sales for 2023 increased $14.5 million, or 25%, from 2022.  Printer, terminal and other hardware sales volume increased by 10% to approximately
148,000  units  for  2023,  driven  by  large  unit  volume  increases  in  FST  and  all  casino  and  gaming,  partially  offset  by  a  unit  volume  decline  in  POS
automation. The primary volume increase came from a 27% increase in unit volume from the casino and gaming market, supplemented by a 73% hardware
unit volume increase in our FST market. We believe that the 2023 increase in our casino and gaming market share increased was principally due to our
successful efforts in navigating the supply chain constraints that prevented certain other suppliers from fully meeting customer demand. Partially offsetting
these increases, we experienced a 36% decrease in unit volume from the POS automation market.  The average selling price of our printers, terminals and
other hardware increased approximately 9% during 2023 compared to 2022, mainly due to price increases instituted during 2022 in response to product
cost increases that we were able to largely maintain throughout 2023.  Additionally, sales of our software, labels and other recurring revenue from our FST
market increased $2.4 million, or 28%, during 2023 compared to 2022.  International sales for 2023 remained relatively flat (increasing $0.5 million, or
3%, compared to 2022).

23

 
 
 
 
 
   
 
 
 
 
 
 
 
   
   
   
 
 
   
      
  
   
      
  
   
      
  
Index

Food  service  technology.  Our  primary  offering  in  the  food  service  technology  market  is  our  line  of  BOHA!  products,  which  can  combine  our  latest
generation terminal and workstation, which include one or two printers, with our BOHA! labeling, timers, and media software.  In addition, customers may
individually purchase cloud-based software applications that connect to an application on a separate mobile device into a solution to automate back-of-
house  operations  in  restaurants,  convenience  stores  and  food  service  operations.  The  additional  software  offering  of  BOHA!  consists  of  a  variety  of
individually  purchased  software-as-a-service  (“SaaS”)-based  applications  for  both  Android  and  iOS  operating  systems,  including  applications  for
temperature monitoring, temperature taking and checklists and task lists. These applications are sold separately, and customers purchase the applications
they need for their back-of-house operations. Customers may also purchase associated hardware, such as tablets, temperature sensors and gateways. The
BOHA! Terminal and newly-launched Terminal 2 combine an operating system and hardware components in a device that includes a touchscreen and one
or two thermal print mechanisms that print easy-to-read food rotation labels, grab-and-go labels, and nutritional labels for prepared foods, and “enjoy by”
date  labels.  The  BOHA!  WorkStation  uses  an  iPad  or  Android  tablet  instead  of  an  integrated  touchscreen.  The  BOHA!  Terminal,  Terminal  2  and
WorkStation  are  equipped  with  the  TransAct  Enterprise  Management  System  to  ensure  that  only  approved  touchscreen  functions  are  available  on  the
touchscreen  device  and  to  allow  over-the-air  updates  to  the  operating  system.  BOHA!  helps  food  service  establishments  and  restaurants  (including  fine
dining,  casual  dining,  fast  casual  and  quick-service  restaurants,  convenience  stores,  hospitality  establishments  and  contract  food  service  providers)
effectively manage food safety and grab-and-go initiatives, as well as automate and manage back-of-house operations. Recurring revenue from BOHA! is
generated by software sales, including software subscriptions that are typically charged to customers annually on a per-application basis, as well as sales of
labels,  extended  warranty  and  service  contracts,  and  technical  support  services.  Sales  of  our  worldwide  food  service  technology  products  for  the  years
ended December 31, 2023 and 2022 were as follows:

(In thousands, except percentages)
Domestic
International

(In thousands, except percentages)
Hardware
Software, labels and other recurring
revenue

  $

  $

  $

  $

Year Ended
December 31, 2023

Year Ended
December 31, 2022

$ Change

    % Change

15,159     
1,149     
16,308     

93.0%  $
7.0%   
100.0%  $

11,602     
762     
12,364     

93.8%  $
6.2%   
100.0%  $

3,557     
387     
3,944     

30.7%
50.8%
31.9%

Year Ended
December 31, 2023

Year Ended
December 31, 2022

$ Change

    % Change

5,170     

31.7%  $

3,653     

29.5%  $

1,517     

11,138     
16,308     

68.3%   
100.0%  $

8,711     
12,364     

70.5%   
100.0%  $

2,427     
3,944     

41.5%

27.9%
31.9%

Sales in food service technology increased 32% in 2023 compared to 2022 driven by increases in both sales of hardware and sales of BOHA! Software and
labels. Hardware sales increased 42% compared to 2022 due largely to increased sales of our BOHA! Terminal, as well as the first volume sales in the
fourth quarter of 2023 of our newly-launched BOHA! Terminal 2. In addition, we experienced an increase in sales of our BOHA! sensors and gateways due
to shipments to a new senior assisted living customer in the fourth quarter of 2023. FST software, labels and other recurring revenue sales increased 28% in
2023 compared to 2022. Recurring revenue increased 24% primarily due to higher label sales, as well as record sales of BOHA! software (largely from our
labeling  software  application)  recognized  on  a  SaaS  subscription  basis  due  principally  to  the  continued  growth  of  the  installed  base  of  our  BOHA!
Terminals and WorkStations.

We expect FST revenue to be higher in 2024 than in 2023 as we continue to focus on growing our installed base of terminals and the related recurring
revenue (primarily the sale of labels and subscription software revenue from our labeling software application).

POS automation. Revenue from the POS automation market includes sales of our Ithaca 9000 thermal printer used primarily by McDonald’s, and to a much
lesser  extent,  other  quick-service  restaurants  located  either  at  the  checkout  counter  or  within  self-service  kiosks  to  print  receipts  for  consumers  or print
liner-less labels.  Sales of our worldwide POS automation products for the years ended December 31, 2023 and 2022 were as follows:

(In thousands, except percentages)
Domestic
International

Year Ended
December 31, 2023

Year Ended
December 31, 2022

$ Change

    % Change

  $

  $

6,805     
117     
6,922     

98.3%  $
1.7%   
100.0%  $

10,657     
2     
10,659     

100.0%  $
-- 
100.0%  $

(3,852)    
115     
(3,737)    

(36.1%)
-- 
(35.1%)

The decrease in POS automation product revenue during 2023 compared to 2022 was driven by lower sales of our Ithaca® 9000 printer. During the latter
half of 2022, we successfully managed through supply chain issues, significantly increased production and began to fulfill our large backlog of sales orders
from the first half of 2022 (due to our competitor’s inability to supply product)  which resulted in unusually high sales during 2022.  During 2023, we
shipped  closer  to  our  normal  run-rate  of  POS  automation  printers  and  we  began  to  lower  our  average  selling  price  in  the  latter  portion  of  the  year  in
response to our competitors beginning to resume supplying product.

We expect POS automation sales to be lower in 2024 compared to 2023 as our competitors resume volume shipments and we therefore anticipate our sales
volume and average selling price to return to more normalized levels.

24

 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
   
 
Index

Casino and gaming. Revenue from the casino and gaming market includes sales of thermal ticket printers used in slot machines, video lottery terminals,
and other gaming machines that print tickets or receipts instead of issuing coins at casinos, racetracks and other gaming venues worldwide. Revenue from
this market also includes sales of thermal roll-fed printers used in the international off-premise gaming market in gaming machines such as Amusement
with Prizes, Skills with Prizes and Fixed Odds Betting Terminals and kiosks for sports betting at non-casino gaming and sports betting establishments. 
Revenue from this market also includes royalties related to our patented casino and gaming technology. In addition, casino and gaming market revenue
includes sales of the EPICENTRAL print system, our software solution (including annual software maintenance), that enables casino operators to create
promotional coupons and marketing messages and to print them in real time at the slot machine.  Sales of our worldwide casino and gaming products for
the years ended December 31, 2023 and 2022 were as follows:

(In thousands, except percentages)
Domestic
International

Year Ended
December 31, 2023

Year Ended
December 31, 2022

$ Change

    % Change

  $

  $

28,715     
12,477     
41,192     

69.7%  $
30.3%   
100.0%  $

17,686     
12,343     
30,029     

58.9%  $
41.1%   
100.0%  $

11,029     
134     
11,163     

62.4%
1.1%
37.2%

The increase in domestic sales of our casino and gaming products during 2023 compared to 2022 was primarily due to a 62% increase in sales volume as
well as  price  increases  instituted  during  2023  and  largely  maintained  throughout  the  year.    We  believe  that  the  2023  increase  in  our  casino  and  gaming
market share increased was principally due to our successful efforts in navigating the supply chain constraints that prevented certain other suppliers from
fully  meeting  customer  demand.  However,  we  anticipate  a  more  competitive  environment  in  the  casino  and  gaming  market  during  2024.    The  overall
increase  in  casino  and  gaming  domestic  sales  was  partially  offset  by  a  48%  decrease  in  domestic  EPICENTRAL  sales  during  2023  compared  to  2022.
EPICENTRAL sales are project based, and as a result, may fluctuate significantly quarter-to-quarter and year-to-year.

We expect domestic sales for 2024 to be lower than 2023 as many of our customers have built up higher than normal levels of inventory of our product
(accumulated  as  a  hedge  by  our  customers  during  the  worldwide  supply  chain  crisis  during  2022  and  2023)  and  we  therefore  have  started  to  see  a
slowdown in their order and shipment rates that we expect to continue (especially during the first half of 2024) until they are able to sell through their on-
hand inventory. In addition, we expect an overall more competitive environment in 2024 as we anticipate our largest competitor will likely resume volume
shipments again.

International sales of our casino and gaming products remained flat during 2023 compared to 2022.  Similar to our domestic customers, our international
customers also began to slow their order and shipment rates in the third and fourth quarters of 2023 due to higher than normal inventory levels and we
expect this trend to continue for 2024, especially during the first half of the year.

TSG: Revenue generated by TSG includes sales of consumable products (POS receipt paper, inkjet cartridges, ribbons and other printing supplies for non-
FST legacy products), replacement parts and accessories, maintenance and repair services and shipping and handling charges.  Sales in our worldwide TSG
market for the years ended December 31, 2023 and 2022 were as follows:

(In thousands, except percentages)
Domestic
International

Year Ended
December 31, 2023

Year Ended
December 31, 2022

$ Change

    % Change

  $

  $

7,381     
828     
8,209     

89.9%  $
10.1%   
100.0%  $

4,089     
998     
5,087     

80.4%  $
19.6%   
100.0%  $

3,292     
(170)    
3,122     

80.5%
(17.0%)
61.4%

The increase in domestic revenue from TSG during 2023 as compared to 2022 was due primarily to a 137% increase in sales of replacement parts and
accessories primarily due to a large order by IGT for our installed base of legacy lottery printers that we do not expect to recur, and to a lesser extent, a 12%
increase in service revenue.  This increase was partially offset by a decline in consumable sales of 11%, as we are no longer focused on these legacy sales
and expect them to continue to decline over time.

Internationally, TSG revenue decreased 17% during 2023 compared to 2022, due primarily to a decline in sales of replacement parts and accessories to
international casino and gaming customers.

We expect TSG sales to be lower in 2024 compared to 2023 as we experienced an unusually high level of sales of legacy lottery printer replacement parts
in 2023 that we do not expect to repeat at the same level in 2024 as the installed base of these printers continues to decline.

25

 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
Index

Gross Profit.  Gross profit information for the years ended December 31, 2023 and 2022 is summarized below (in thousands, except percentages):

Year Ended December 31,

2023

2022

Percent
Change

Percent of
Total Sales - 2023

Percent of
Total Sales - 2022

$

38,400 

  $

24,412 

57.3%  

52.9%  

42.0%

Gross  profit  is  measured  as  revenue  less  cost  of  sales,  which  includes  primarily  the  cost  of  all  raw  materials  and  component  parts,  direct  labor,
manufacturing overhead expenses, cost of finished products purchased directly from our contract manufacturers, expenses associated with installations and
support of our EPICENTRAL print system and our line of BOHA! products and royalty payments to third-parties, including to the third party licensor of
our food service technology software products.  Gross profit increased $14.0 million, or 57%, in 2023 compared to 2022, primarily due to the 25% sales
increase in 2023 compared to 2022.  Gross margin also increased 1,090 basis points to 53% in 2023 compared to 42% in 2022.  The large increase in both
gross profit and gross margin is due to a 25% sales increase, increased market share in the casino and gaming market, increased sales of higher margin
products and price increases instituted in 2022 and largely maintained throughout 2023 to mitigate higher product and shipping costs.  However, we expect
gross  margin  in  2024  to  be  lower  than  in  2023  due  to  a  return  to  a  more  normalized  competitive  environment  in  both  the  casino  and  gaming  and  POS
automation markets.

Operating Expenses - Engineering, Design and Product Development.    Engineering,  design  and  product  development  information  for  the  years  ended
December 31, 2023 and 2022 is summarized below (in thousands, except percentages):

Year Ended December 31,

2023

2022

Percent
Change

Percent of
Total Sales - 2023

Percent of
Total Sales - 2022

$

9,442 

  $

8,570 

10.2%  

13.0%  

14.7%

Engineering, design and product development expenses primarily include salary and payroll-related expenses for our hardware and software engineering
staff, depreciation and design expenses (including prototype printer expenses, outside design, development and testing services, supplies and contracted
software  development  expenses  including  those  to  the  third  party  licensor  of  our  food  service  technology  software  products).    Engineering,  design  and
product  development  expenses  increased  $0.9  million,  or  10%,  in  2023  compared  to  2022  due  to  the  hiring  of  additional  engineering  staff  as  well  as
investments in additional software staff resources and product testing primarily for the completed launch of the new BOHA! Terminal 2 and Epic TR80
gaming printer in the fourth quarter of 2023. These increases were partially offset by cost reduction initiatives taken during the latter part of 2023, including
a reduction of contracted software development expenses.  We expect engineering, design and product development expenses to be lower in 2024 compared
to 2023 as we expect to benefit from the full effect of the 2023 cost reduction efforts.

Operating Expenses - Selling and Marketing.  Selling and marketing information for the years ended December 31, 2023 and 2022 is summarized below
(in thousands, except percentages):

Year Ended December 31,

2023

2022

Percent
Change

Percent of
Total Sales - 2023

Percent of
Total Sales - 2022

$

9,934 

  $

11,326 

(12.3%)  

13.7%  

19.5%

Selling  and  marketing  expenses  primarily  include  salaries  and  payroll-related  expenses  for  our  sales,  marketing  and  customer  success  staff,  sales
commissions, travel expenses, expenses associated with the lease of sales offices, advertising, trade show expenses, public relations, e-commerce and other
promotional marketing expenses.  Selling and marketing expenses decreased $1.4 million, or 12%, during 2023 compared to 2022 primarily due to BOHA!
market  studies  conducted  in  2022  which  were  not  repeated  in  2023,  as  well  as  cost  reduction  initiatives  put  into  place  during  2023,  including  reduced
headcount and a reduction in trade show and other marketing expenses.

Operating  Expenses  -  General  and  Administrative.    General  and  administrative  information  for  the  years  ended  December  31,  2023  and  2022  is
summarized below (in thousands, except percentages):

Year Ended December 31,

2023

2022

Percent
Change

Percent of
Total Sales - 2023

Percent of
Total Sales - 2022

$

13,318 

  $

12,193 

9.2%  

18.3%  

21.0%

General and administrative expenses primarily include salaries, incentive compensation, and other payroll-related expenses for our Chief Executive Officer,
Chief Financial Officer, accounting, human resources, corporate development and information technology staff, expenses for our corporate headquarters,
professional  and  legal  expenses,  information  technology  expenses,  and  other  expenses  related  to  being  a  publicly  traded  company.    General  and
administrative expenses increased $1.1 million, or 9%, during 2023 compared to 2022 due in large part to a $1.5 million severance charge related to the
resignation of the Company’s former Chief Executive Officer in April 2023, partially offset by expense reduction initiatives we commenced in the third
quarter of 2023. Excluding the $1.5 million severance charge, we expect general and administrative expenses for 2024 to be slightly lower compared to
2023.

26

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Index

Operating Income (Loss).  Operating  income  (loss)  information  for  the  years  ended  December  31,  2023  and  2022  is  summarized  below  (in  thousands,
except percentages):

Year Ended December 31,

2023

2022

Percent
Change

Percent of
Total Sales – 2023

Percent of
Total Sales – 2022

$

5,706 

  $

(7,677)  

174.3%  

7.9%  

(13.2%)

Our operating income increased $13.4 million, or 174%, during 2023 compared to 2022 as a $14.0 million or 57% increase in gross profit on 25% higher
sales, was partially offset by a $0.6 million or 2% increase in operating expenses (including the $1.5 million severance charge discussed above in “General
and Administrative”) in 2023 compared to 2022.

Interest, net.  We recorded net interest expense of $255 thousand in 2023 compared to $208 thousand in 2022.   This increase in interest expense is related
to the Siena Credit Facility. Following the July 2022 amendment of the Siena Credit Facility, we were required to maintain outstanding borrowings of at
least  $2,250,000  in  principal  amount.    See  Note  8  –  Borrowings  to  the  accompanying  condensed  consolidated  financial  statements.  Interest  expense
increased due to the initiation of the minimum borrowing requirement in July 2022 and a higher interest rate environment during 2023 compared to 2022.

Other, net.  We recorded other income of $452 thousand in 2023 compared to other expense of $16 thousand in 2022.  During the fourth quarter of 2023,
we completed an asset sale of our Printrex product line (essentially inventory on-hand) and recorded a non-operating gain of approximately $426 thousand. 
Prior to this sale, the last TransAct sales of Printrex products occurred in 2021.

Income Taxes.  We recorded income tax expense during 2023 of $1.2 million at an effective tax rate of 19.6%, compared to an income tax benefit during
2022 of $2.0 million at an effective tax rate of 24.9%.  The effective tax rate for 2022 was unusually high due to the reversal of a valuation allowance on
deferred tax assets in our UK subsidiary.

Net Income (Loss).  As a result of the above, we reported net income for the year ended December 31, 2023 of $4.7 million, or $0.47 per diluted share,
compared to a net loss of ($5.9 million), or $0.60 per basic and diluted share, in 2022.

Liquidity and Capital Resources
We assess our liquidity in terms of our ability to generate cash to fund our operating, investing and financing activities.  Significant factors affecting the
management of liquidity are cash flows from operating activities, capital expenditures, access to bank lines of credit and our ability to attract long-term
capital with satisfactory terms.

Internal cash generation together with currently available cash and cash equivalents, available borrowing facilities and an ability to access credit lines at
market-competitive rates, if needed, are expected to be sufficient to fund operations, capital expenditures, and any increase in working capital that would be
required to accommodate our anticipated level of business activity for the 2024 fiscal year and beyond.

During the third quarter of 2023, we began a cost reduction initiative to reduce our overall level of operating expenses that included reducing employee
headcount, trade show, advertising and other promotional marketing expenses, certain third party engineering resources and other expenses, and to a lesser
extent,  certain  general  and  administrative  expenses.  We  expect  these  actions  will  result  in  approximately $3 million of annualized savings beginning in
2024, partially offset by typical annual inflationary and cost of living increases in operating expenses. Notwithstanding the foregoing, there is no assurance
that the cost-cutting efforts we have taken to bring expenses in line with our revenue and mitigate the impact of global economic conditions such as supply
chain disruptions and inflation are sufficient or adequate, and we may be required to take additional measures, as the ultimate extent of the effects of these
risks on the Company, our financial condition, results of operations, liquidity, and cash flows are uncertain and are dependent on evolving developments
which cannot be predicted at this time.  See Part I, Item 1A, Risk Factors, of this Form 10-K for further discussion of risks related to global economic
conditions, supply chain disruptions and inflation.

27

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Index

Cash Flow
During 2023, our cash balance increased $4.4 million, or 55%, (versus a decrease of $11.5 million in 2022) due primarily to operating activities, including
a reduction in accounts receivable of $4.2 million and net income of $4.7 million (depreciation, amortization and share based compensation totaled $2.3
million).  We had $12.3 million in cash and cash equivalents as of December 31, 2023, of which $116 thousand was held by our UK subsidiary.

Operating activities: The following significant factors primarily affected our cash provided by operating activities of $5.5 million in 2023 as compared to
cash used in operating activities of $12.2 million in 2022.

For 2023:

• We reported net income of $4.7 million.
• We recorded depreciation and amortization of $1.5 million and share-based compensation expense of $0.9 million.
• We recorded a decrease in our deferred tax assets of $1.0 million due to our net income in 2023.
•
•

Accounts receivable decreased $4.2 million primarily due to decreased sales volume during the fourth quarter of 2023.
Inventories increased $5.7 million primarily due to strategic purchases, including initial stocking orders related to the launch of our new BOHA!
Terminal  2  and  Epic  TR80  in  the  fourth  quarter  of  2023,  and  declining  sales  during  the  four  quarters  in  2023.  We  expect  our  inventories  to
gradually decline as we sell through our existing stock during 2024.
Accounts payable used $3.0 million in cash due to increased inventory purchases and the timing of cash disbursements.

•

For 2022:

• We reported a net loss of $5.9 million.
• We recorded depreciation and amortization of $1.3 million and share-based compensation expense of $1.2 million.
• We recorded an increase in our deferred tax assets of $2.2 million due to our net loss in 2022.
•
•
•

Accounts receivable increased $6.4 million primarily due to increased sales volume during the fourth quarter of 2022.
Inventories increased $4.4 million primarily due to strategic purchases of electronic and other parts to support our sales growth.
Accounts payable provided $3.2 million in cash due to increased inventory purchases and the timing of cash disbursements.

Investing activities:  Our capital expenditures were $0.9 million and $1.3 million in 2023 and 2022, respectively.  Expenditures in 2023 were related to new
product tooling and computer and networking equipment while in 2022 they were primarily related to the implementation of a new ERP system which was
completed in early 2022, new product tooling and computer and networking equipment.

Financing activities:  Financing activities used $0.1 million of cash during 2023 due primarily to withholding taxes paid on stock issuances.  During 2022,
financing activities provided $2.1 million of cash primarily due to proceeds received from the required minimum borrowings on our Siena Credit Facility.

Resource Sufficiency
Since early 2020, we have been impacted in varying degrees by the lingering effects from the COVID-19 pandemic. In addition, and more recently, we
have been impacted by global supply chain issues, increased shipping costs, increased interest rates and inflationary pressures.  However, we believe that
our operating results and operating cash flow improved significantly during 2023 due largely to certain competitors’ inability to supply products in both the
POS automation and casino and gaming markets.  Nevertheless, given the continued uncertainty related to the impact of external factors on the food service
and casino industries, we continue to monitor our cash generation, usage and preservation including the management of working capital to generate cash.

We believe that our cash and cash equivalents on hand, our expected cash flows generated from operating activities, and borrowings available under our
Siena  Credit  Facility  will  provide  sufficient  resources  to  meet  our  working  capital  needs,  finance  our  capital  expenditures  and  meet  our  liquidity
requirements  through  at  least  the  next  twelve  months.    Notwithstanding  this  belief,  the  duration  and  extent  of  these  global  economic  pressures  and  the
future of pandemic variants remain uncertain and the ultimate impact of these global pressures is unknown.

28

Index

Credit Facility and Borrowings
On March 13, 2020, we entered into the Loan and Security Agreement governing the Siena Credit Facility with Siena Lending Group LLC (the “Lender”). 
The Siena Credit Facility provides for a revolving credit line of up to $10.0 million and was originally scheduled to expire on March 13, 2023, prior to
being extended, as discussed below. Borrowings under the Siena Credit Facility bear a floating rate of interest equal to the greatest of (i) the prime rate plus
1.75%, (ii) the federal funds rate plus 2.25%, and (iii) 6.50%. The total deferred financing costs related to expenses incurred to complete the Siena Credit
Facility were $245 thousand. We also pay a fee of 0.50% on unused borrowings under the Siena Credit Facility. Borrowings under the Siena Credit Facility
are secured by a lien on substantially all the assets of the Company. Borrowings under the Siena Credit Facility are subject to a borrowing base based on
85% of eligible accounts receivable plus the lesser of (a) $5.0 million and (b) 50% of eligible raw material and 60% of finished goods inventory.

The Siena Credit Facility imposes a financial covenant on the Company and restricts, among other things, our ability to incur additional indebtedness and
the creation of other liens. On July 21, 2021, the Company entered into an amendment (“Siena Credit Facility Amendment No. 1”) to the Siena Credit
Facility. Siena Credit Facility Amendment No. 1 changed the financial covenant under the Siena Credit Facility from a minimum EBITDA covenant to an
excess availability covenant requiring that the Company maintain excess availability of at least $750 thousand under the Siena Credit Facility, tested as of
the end of each calendar month, beginning with the calendar month ended July 31, 2021. From July 31, 2021 through December 31, 2023, we remained in
compliance with our excess availability covenant.

On July 19, 2022, the Company and the Lender entered into Amendment No. 2 (“Siena Credit Facility Amendment No. 2”) to the Siena Credit Facility as
amended  by  Siena  Credit  Facility  Amendment  No.  1.  Also  on  July  19,  2022,  the  Company  and  the  Lender  entered  into  an  Amended  and  Restated  Fee
Letter (the “Amended Fee Letter”) in connection with Siena Credit Facility Amendment No. 2. Siena Credit Facility Amendment No. 2 did not modify the
aggregate amount of the revolving commitment or the interest rate applicable to the loans.

The changes to Siena Credit Facility provided for in Siena Credit Facility Amendment No. 2 included, among other things, the following:

(i) The extension of the maturity date from March 13, 2023 to March 13, 2025; and

(ii)

The termination of the existing blocked account control agreement and entry into a new “springing” deposit account control agreement,
permitting the Company to direct the use of funds in its deposit account until such time as (a) the sum of excess availability under the
Siena Credit Facility and unrestricted cash is less than $5 million for 3 consecutive business days or (b) an event of default occurs and is
continuing.

In  addition,  the  Amended  Fee  Letter  requires  the  Company,  while  it  retains  the  ability  to  direct  the  use  of  funds  in  the  deposit  account,  to  maintain
outstanding  borrowings  of  at  least  $2,250,000  in  principal  amount.  If  the  Company  does  not  have  the  ability  to  direct  the  use  of  funds  in  the  deposit
account, then the Amended Fee Letter requires the Company to pay interest on at least $2,250,000 principal amount of loans, whether or not such amount
of loans is actually outstanding. As stated above, we continue to monitor our cash generation, usage and preservation including the management of working
capital to generate cash and continue to evaluate any alternative sources of funding as necessary, including the possible extension of our line of credit under
the Siena Credit Facility.

On May 1, 2023, the Company and the Lender agreed to a letter amendment to the Loan and Security Agreement governing the Siena Credit Facility. Prior
to this amendment, section 7.1(m) of the Loan and Security Agreement governing the Siena Credit Facility required that any successor to the Company’s
former  Chief  Executive  Officer  be  reasonably  acceptable  to  the  Lender,  and  the  amendment  confirmed  that  Mr.  Dillon,  the  Company’s  current  Chief
Executive Officer, is an acceptable successor and applied the same requirement to any future successor to Mr. Dillon.

As of December 31, 2023, we had $2.3 million of outstanding borrowings under the Siena Credit Facility and $5.9 million of net borrowing capacity
available under the Siena Credit Facility.

Stock Repurchase Program
During 2023 and 2022, we did not repurchase any shares of our common stock.

Shareholders’ Equity
Shareholders’ equity increased $5.6 million, or 16%, to $39.4 million at December 31, 2023 from $33.9 million at December 31, 2022.  The increase  was
primarily due to net income of $4.7 million in 2023 and share-based compensation expense related to stock awards of $0.8 million (net of withholding
taxes paid by relinquishment of shares) in 2023.

Item 7A. Quantitative and Qualitative Disclosures about Market Risk.
TransAct is a smaller reporting company, as defined in Item 10(f)(1) of Regulation S-K, and is not required to provide information under this item.

Item 8. Financial Statements and Supplementary Data.
The  financial  statements  of  the  Company  are  annexed  to  this  Form  10-K  as  pages  F-4  through  F-22.    The  “Report  of  Independent  Registered  Public
Accounting Firm” is annexed to this Form 10-K as of page F-2.  An index to such materials appears on page F-1.

Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure.
None.

29

Index

Item 9A. Controls and Procedures.

Evaluation of Disclosure Controls and Procedures
Our management, with the participation of our Chief Executive Officer (“CEO”) and Chief Financial Officer (“CFO”), evaluated the effectiveness of our
disclosure controls and procedures, as defined in Rule 13a-15 under the Securities Exchange Act of 1934, as amended (the “Exchange Act”) as of
December 31, 2023. Based on this evaluation of our disclosure controls and procedures as of December 31, 2023, our CEO and CFO concluded that, as of
December 31, 2023, our disclosure controls and procedures were effective at the reasonable assurance level.

Our management, including our CEO and CFO, has concluded that our consolidated financial statements, included in this Form 10-K, fairly present, in all
material respects, our financial condition, results of operations and cash flows for the periods presented in conformity with GAAP, and that they can be
relied upon.

Management’s Annual Report on Internal Control Over Financial Reporting
Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as defined in Rule 13a-15(f) under the
Exchange Act, to provide reasonable assurance regarding the reliability of our financial reporting and the preparation of financial statements for external
purposes in accordance with GAAP. Internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of
records  that  in  reasonable  detail  accurately  and  fairly  reflect  the  transactions  and  dispositions  of  the  assets  of  the  Company;  (ii)  provide  reasonable
assurance  that  transactions  are  recorded  as  necessary  to  permit  preparation  of  financial  statements  in  accordance  with  GAAP,  and  that  receipts  and
expenditures  of  the  Company  are  being  made  only  in  accordance  with  authorizations  of  management  and  directors  of  the  Company;  and  (iii) provide
reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company’s assets that could have a
material effect on the financial statements.

Our  management  assessed  our  internal  control  over  financial  reporting  as  of  December  31,  2023.  Our  management  based  its  assessment  on  criteria
established in Internal Control–Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission. In the opinion
of management, TransAct maintained effective internal control over financial reporting as of December 31, 2023.

Changes in Internal Control over Financial Reporting
No change in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) occurred during the three
months ended December 31, 2023 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

Item 9B. Other Information.

(a) None
(b) During the fourth quarter of 2023, no director or officer of the Company adopted or terminated a “Rule 10b5-1trading arrangement” or “non-Rule

10b5-1trading arrangement,” as each term is defined in Item 408(a) of Regulation S-K.

Item 9C. Disclosure Regarding Foreign Jurisdictions that Prevent Inspection.
Not applicable.

30

Index

PART III

Item 10. Directors, Executive Officers and Corporate Governance.
Set forth in Part I, Item 1. Business of this Form 10-K, under the heading “Information about our Executive Officers,” is certain information regarding our
executive  officers,  and  information  regarding  our  code  of  ethics  is  set  forth  below.    The  remaining  information  in  response  to  this  item  is  incorporated
herein  by  reference  to  the  disclosure,  if  any;  that  will  be  contained,  as  applicable,  under  the  headings  “Proposal  1:  Election  of  Directors,”  “Delinquent
Section 16(a) Reports,” “Corporate Governance – Director Nomination Process” and “Corporate Governance – Committees of the Board” in our Proxy
Statement for our 2024 Annual Meeting of Stockholders (the “Proxy Statement”), which will be filed within 120 days after the end of the year covered by
this Form 10-K.

Code of Ethics
We maintain a Standards of Business Conduct and Code of Ethics (“Standards of Business Conduct”) that includes our code of ethics that is applicable to
all  employees,  including  our  Chief  Executive  Officer,  Chief  Financial  Officer,  Chief  Accounting  Officer  and  Controller.    Our  Standards  of  Business
Conduct,  which  require  continued  observance  of  high  ethical  standards,  such  as  honesty,  integrity  and  compliance  with  the  law  in  the  conduct  of  our
business, are available for public access on our website at https://transacttech.gcs-web.com/corporate-governance.  Any person may request a copy of our
Standards of Business Conduct free of charge by calling (203) 859-6800.  We will disclose on our website at https://transacttech.gcs-web.com/corporate-
governance any amendment to or waiver of a provision of the Standards of Business Conduct as may be required and within the time period specified under
the applicable SEC and Nasdaq rules.

Item 11. Executive Compensation.
The information in response to this item will be contained in the Proxy Statement under the headings “Executive Compensation,” “Summary Compensation
Table,”  “Outstanding  Equity  Awards  at  2023  Fiscal  Year-End,”  “Potential  Payments  Upon  Termination  or  Change  in  Control”  and  “Pay  Versus
Performance,” and is incorporated herein by reference.

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.
Set forth below is certain information regarding our equity compensation plans.  The remaining information in response to this item will be contained in the
Proxy Statement under the heading, “Security Ownership of Certain Beneficial Owners and Management,” and is incorporated herein by reference.

Equity Compensation Plan Information
Information regarding our equity compensation plans as of December 31, 2023 is as follows:

Equity compensation plans approved by security holders:

Plan category

2005 Equity Incentive Plan
2014 Equity Incentive Plan

Total

(a)
Number of
securities to be
issued upon exercise
of outstanding
options, warrants
and rights

(b)
Weighted-
average
exercise price
of outstanding
options, warrants
and rights

(c)
Number of securities
remaining available for
future issuance under
equity compensation plans
(excluding securities
reflected in column (a)

76,000    $
1,423,011     
1,499,011    $

11.61     
7.53     
7.73     

– 
981,769 
981,769 

In  May  2014,  our  stockholders  approved  the  adoption  of  the  2014  Equity  Incentive  Plan.    In  May  2020,  our  stockholders  approved  an  amendment  and
restatement of the 2014 Equity Incentive Plan to increase the number of shares of common stock which may be subject to awards granted under the plan
from 1,400,000 to 2,200,000 shares.  In June 2023, our stockholders approved an amendment and restatement of the 2014 Equity Incentive Plan to increase
the number of shares of common stock which may be subject to awards granted under the plan from 2,200,000 to its current level of 2,900,000 and to
change the date of adoption of the 2014 Equity Incentive Plan to April 17, 2023 (thereby extending its expiration date to April 17, 2033).  The Company
also maintains the 2005 Equity Incentive Plan; however no new awards are be available for future issuance under this plan.  Both plans generally provide
for awards in the form of: (i) incentive stock options, (ii) non-qualified stock options, (iii) restricted stock, (iv) restricted stock units (which may include
performance-based vesting), (v) stock appreciation rights or (vi) limited stock appreciation rights.  The Company does not have any equity plans that have
not been approved by its stockholders.

Item 13. Certain Relationships and Related Transactions, and Director Independence.
The information in response to this item will be contained in the Proxy Statement under the headings “Certain Relationships and Related Transactions” and
“Corporate Governance-Board Leadership Structure and Independence” and is incorporated herein by reference.

Item 14. Principal Accountant Fees and Services.
The  information  in  response  to  this  item  will  be  contained  in  the  Proxy  Statement  under  the  headings,  “Policy  Regarding  Pre-Approval  of  Services
Provided  by  the  Independent  Registered  Public  Accounting  Firm”  and  “Independent  Registered  Public  Accounting  Firm’s  Services  and  Fees”  and  is
incorporated herein by reference.

31

 
   
   
 
   
     
     
 
   
   
   
Index

PART IV

Item 15. Exhibits and Financial Statement Schedules.

(a) The following documents are filed as part of this Form 10-K:

1. Financial Statements.

Report of Independent Registered Public Accounting Firm
Consolidated Balance Sheets as of December 31, 2023 and 2022
Consolidated Statements of Operations for the years ended December 31, 2023 and 2022
Consolidated Statements of Comprehensive Loss for the years ended December 31, 2023 and 2022
Consolidated Statements of Changes in Shareholders’ Equity for the years ended December 31, 2023 and 2022
Consolidated Statements of Cash Flows for the years ended December 31, 2023 and 2022
Notes to Consolidated Financial Statements

2. Schedules.

All schedules are omitted because they are either inapplicable or not required, or because the information required therein is included in the Consolidated
Financial Statements and Notes thereto.

3. Exhibits

Exhibit Index

3.1(a)

3.1(b)

3.1(c)

3.2

4.1

4.2*
10.1(x)

10.2(x)

10.3(x)

10.4(x)

10.5(x)

10.6(x)

10.7(x)

10.8(x)

10.9(x)

10.10(x)

10.11(x)

Certificate  of  Incorporation  of  TransAct  Technologies  Incorporated  (conformed  copy)  (incorporated  by  reference  to  Exhibit  3.2  of  the
Company’s Quarterly Report on Form 10-Q (SEC File No. 000-21121) filed with the SEC on August 18, 2022).
Certificate  of  Designation,  Series  A  Preferred  Stock,  filed  with  the  Secretary  of  State  of  Delaware  on  December  2,  1997  (incorporated  by
reference  to  Exhibit  C  of  the  Form  of  Amended  and  Restated  Rights  Agreement,  dated  as  of  February  16,  1999,  between  TransAct
Technologies Incorporated and American Stock Transfer & Trust Company filed as Exhibit 4.1 to the Company’s Current Report on Form 8-K
(SEC File No. 000-21121) filed with the SEC on February 18, 1999.”
Certificate of Designation, Series B Preferred Stock, filed with the Secretary of State of Delaware on April 6, 2000 (incorporated by reference
to Exhibit 3.1(c) of the Company’s Quarterly Report on Form 10-Q (SEC File No. 000-21121) filed with the SEC on May 8, 2000).
Amended and Restated By-Laws of TransAct Technologies Incorporated (incorporated by reference to Exhibit 3.2 of the Company’s Annual
Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 28, 2023).
Specimen Common Stock Certificate (incorporated by reference to Exhibit 4.1 of the Company’s Registration Statement on Form S-1/A (No.
333-06895) filed with the SEC on August 1, 1996).
Description of Securities.
2005 Equity Incentive Plan (incorporated by reference to Exhibit 99.1 of the Company’s Current Report on Form 8-K (SEC File No. 000-
21121) filed with the SEC on June 1, 2005).
TransAct Technologies Incorporated 2014 Equity Incentive Plan (incorporated by reference to Exhibit 10.1 of the Company’s Current Report
on Form 8-K (SEC File No. 000-21121) filed with the SEC on May 19, 2014).
Amendment  to  2014  Equity  Incentive  Plan  approved  by  Shareholders  on  May  22,  2017  (incorporated  by  reference  to  Exhibit  10.1  of  the
Company’s Quarterly Report on Form 10-Q (SEC File No. 000-21121) filed with the SEC on August 9, 2017).
TransAct Technologies Incorporated 2014 Equity Incentive Plan, as Amended and Restated in 2020 (incorporated by reference to Exhibit I to
the Definitive Proxy Statement on Schedule 14A filed with the Commission on April 23, 2020, File No. 000-21121).
TransAct Technologies Incorporated 2014 Equity Incentive Plan, as Amended and Restated in 2023 (incorporated by reference to Exhibit I to
the Definitive Proxy Statement on Schedule 14A filed with the Commission on April 21, 2023, File No. 000-21121).
2014  Equity  Incentive  Plan  Time-based  Restricted  Stock  Unit  Agreement  (incorporated  by  reference  to  Exhibit  10.2  of  the  Company’s
Quarterly Report on Form 10-Q (SEC File No. 000-21121) filed with the SEC on May 6, 2016).
2014 Equity Incentive Plan Performance-based Restricted Stock Unit Agreement (incorporated by reference to Exhibit 10.1 of the Company’s
Quarterly Report on Form 10-Q (SEC File No. 000-211121) filed with the SEC on August 8, 2016).
2014  Equity  Incentive  Plan  Non-statutory  Stock  Option  Agreement  (incorporated  by  reference  to  Exhibit  10.2  of  the  Company’s  Current
Report on Form 8-K (SEC File No. 000-21121) filed with the SEC on May 19, 2014).
Severance Agreement by and between TransAct and Steven A. DeMartino, dated June 1, 2004 (incorporated by reference to Exhibit 10.8 of
the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 16, 2005).
Amendment  to  Severance  Agreement  by  and  between  TransAct  and  Steven  A.  DeMartino,  effective  January  1,  2008  (incorporated  by
reference to Exhibit 10.12 of the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 16, 2009).
Severance  Agreement  by  and  between  TransAct  and  Andrew  J.  Hoffman  (as  amended),  effective  December  23,  2008  (incorporated  by
reference to Exhibit 10.10 of the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 24, 2022).

32

Index

10.12(x)

10.13(x)

10.14(x)

10.15(x)

10.16*
10.17

10.18

10.19

10.20

10.21

10.22

10.23

10.24

10.25

10.26

10.27

10.28

10.29

10.30

10.31†

10.32†

Second Amendment to Severance Agreement by and between TransAct and Steven A. DeMartino, effective April 29, 2021 (incorporated by
reference to Exhibit 10.11 of the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 24, 2022).
Amended and Restated Employment Agreement, dated as of December 14, 2022, by and between TransAct Technologies Incorporated and
Bart C. Shuldman (incorporated by reference to Exhibit 10.1 of the Company’s Current Report on Form 8-K (SEC File No. 000-21121) filed
with the SEC on December 27, 2022).
Separation Agreement and General Release, dated April 20, 2023, between the Company and Bart C. Shuldman (incorporated by reference to
Exhibit 10.1 of Amendment No. 1 to the Company’s Current Report on Form 8-K (SEC File No. 000-21121) filed with the SEC on April 26,
2023).
Letter Agreement, dated April 24, 2023, between the Company and John M. Dillon (incorporated by reference to Exhibit 10.2 of Amendment
No. 1 to the Company’s Current Report on Form 8-K (SEC File No. 000-21121) filed with the SEC on April 26, 2023).
Lease Agreement between Bomax Properties, LLC and TransAct, dated July 18, 2001.*
Amendment  No.  1  to  Lease  Agreement  between  Bomax  Properties,  LLC  and  TransAct,  dated  May  8,  2012  (incorporated  by  reference  to
Exhibit 10.16 of the Company’s Quarterly Report on Form 10-Q (SEC File No. 000-21121) filed with the SEC on May 10, 2012).
Amendment No. 2 to Lease Agreement between Bomax Properties, LLC and TransAct, dated January 14, 2016 (incorporated by reference to
Exhibit 10.13 of the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 11, 2016).
Amendment No. 3 to Lease Agreement between Bomax Properties, LLC and TransAct, dated February 29, 2020 (incorporated by reference to
Exhibit 10.1 to the Company’s Current Report on Form 8-K (SEC File No. 000-21121) filed with the SEC on March 4, 2020).
Lease  Agreement  by  and  between  Las  Vegas  Airport  Properties  LLC  and  TransAct  dated  December  2,  2004  (incorporated  by  reference  to
Exhibit 10.13 of the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 16, 2005).
First  Amendment  to  Lease  Agreement  by  and  between  CIP  Hughes  Center  LLC  and  TransAct  dated  August  24,  2009  (incorporated  by
reference to Exhibit 10.19 of the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 16, 2010).
Second Amendment to Lease Agreement by and between The Realty Associates Fund IX LP and TransAct dated June 30, 2015 (incorporated
by reference to Exhibit 10.2 of the Company’s Quarterly Report on Form 10-Q (SEC File No. 000-21121) filed with the SEC on August 7,
2015).
Lease  Agreement  by  and  between  2319  Hamden  Center  I,  L.L.C.  and  TransAct  dated  November  27,  2006  (incorporated  by  reference  to
Exhibit 10.14 of the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 15, 2007).
First Amendment to Lease by and between 2319 Hamden Center I, L.L.C. and TransAct dated January 3, 2017 (incorporated by reference to
Exhibit 10.20 of the Company’s Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 16, 2017).
Second Amendment to Lease by and between 2319 Hamden Center I, L.L.C. and TransAct Technologies dated April 30, 2021 (incorporated
by reference to Exhibit 10.1 of the Company’s Quarterly Report on Form 10-Q (SEC File No. 000-21121) filed with the SEC on May 13,
2021).
Loan and Security Agreement, dated as of March 13, 2020, among Siena Lending Group LLC, TransAct Technologies Incorporated and the
other Loan Parties from time to time party thereto (incorporated by reference to Exhibit 10.2 of the Company’s Quarterly Report on Form 10-
Q (SEC File No. 000-21121) filed with the SEC on May 22, 2020).
Amendment  No.  1  To  Loan  and  Security  Agreement,  dated  as  of  July  21,  2021,  among  Siena  Lending  Group  and  TransAct  Technologies
Incorporated (incorporated by reference to Exhibit 99.1 to the Company’s Current Report on Form 8-K (SEC File No. 000-21121) filed with
the SEC on July 26, 2021)
Amendment  No.  2  To  Loan  and  Security  Agreement,  dated  as  of  July  19,  2022,  between  Siena  Lending  Group  LLC  and  TransAct
Technologies  Incorporated  (incorporated  by  reference  to  Exhibit  10.1  to  the  Company’s  Current  Report  on  Form  8-K  (SEC  File  No.  000-
21121) filed with the SEC on July 25, 2022).
Amended and Restated Fee Letter, dated as of July 19, 2022, between Siena Lending Group LLC and TransAct Technologies Incorporated
(incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K (SEC File No. 000-21121) filed with the SEC on
July 25, 2022).
Letter  Amendment,  dated  May  1,  2023,  to  Loan  and  Security  Agreement  between  Siena  Lending  Group  LLC  and  TransAct  Technologies
Incorporated (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K (SEC File No. 000-21121) filed with
the SEC on May 4, 2023).
Master License Agreement dated February 22, 2019 and amendments thereto (incorporated by reference to Exhibit 10.24 to the Company’s
Annual Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 12, 2021).
Master Development and License Agreement dated July 20, 2018 (incorporated by reference to Exhibit 10.25 to the Company’s Annual
Report on Form 10-K (SEC File No. 000-21121) filed with the SEC on March 12, 2021).

33

Index

21

23.1*
31.1*
31.2*
32‡

97*
101.INS

101.SCH
101.CAL
101.DEF
101.LAB
101.PRE
104

Subsidiaries of the Company (incorporated by reference to Exhibit 21 to the Company’s Annual Report on Form 10-K (SEC File No. 000-
21121) filed with the SEC on March 12, 2021)
Consent of Marcum LLP
Rule 13a-14(a) Certification of Chief Executive Officer in accordance with Section 302 of the Sarbanes-Oxley Act of 2002.
Rule 13a-14(a) Certification of Chief Financial Officer in accordance with Section 302 of the Sarbanes-Oxley Act of 2002.
Certification of Chief Executive Officer and Chief Financial Officer pursuant to 18 U.S.C. Section 1350 as adopted pursuant to Section 906 of
the Sarbanes-Oxley Act of 2002.
TransAct Technologies Incorporated Clawback Policy in the Event of a Financial Restatement
Inline XBRL Instance Document (the instance document does not appear in the Interactive Data File because its XBRL tags are embedded
within the Inline XBRL document).
Inline XBRL Taxonomy Extension Schema Document.
Inline XBRL Taxonomy Extension Calculation Linkbase Document.
Inline XBRL Taxonomy Extension Definition Linkbase Document.
Inline XBRL Taxonomy Extension Label Linkbase Document.
Inline XBRL Taxonomy Extension Presentation Linkbase Document.
Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101).

These exhibits are filed herewith.

(x) Management contract or compensatory plan or arrangement.
*
† Certain portions of this exhibit (indicated by “[***]”) have been omitted pursuant to Item (601)(b)(10) of Regulation S-K.
‡

These exhibits are furnished herewith.

(b) Exhibits.

The Exhibits required by Item 601 of Regulation S-K under the Exchange Act are included in the Exhibit Index above under a(3) of this Item 15.

(c) Financial Statement Schedules.

See the Notes to the Consolidated Financial Statements included in this Form 10-K.

Item 16. Form 10-K Summary.
None.

34

Index

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its
behalf by the undersigned, thereunto duly authorized.

TRANSACT TECHNOLOGIES INCORPORATED

By:
Name:
Title:

/s/ John M. Dillon
John M. Dillon
Chief Executive Officer

Date: March 13, 2024

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant
and in the capacities and on the dates indicated.

Signature

Title

Date

/s/ John M. Dillon
John M. Dillon

/s/ Steven A. DeMartino
Steven A. DeMartino

/s/ William J. DeFrances
William J. DeFrances

/s/ Haydee Ortiz Olinger
Haydee Ortiz Olinger

/s/ Audrey P. Dunning
Audrey P. Dunning

/s/ Daniel M. Friedberg
Daniel M. Friedberg

/s/ Randall S. Friedman
Randall S. Friedman

/s/ Emanuel P. N. Hilario
Emanuel P. N. Hilario

Chief Executive Officer and Director
(Principal Executive Officer)

March 13, 2024  

President, Chief Financial Officer, Treasurer and Secretary
(Principal Financial Officer)

March 13, 2024  

Vice President and Chief Accounting Officer
(Principal Accounting Officer)

March 13, 2024  

Chair of the Board

March 13, 2024  

Director

Director

Director

Director

35

March 13, 2024  

March 13, 2024  

   March 13, 2024

   March 13, 2024

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Index

TRANSACT TECHNOLOGIES INCORPORATED
INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

Consolidated Financial Statements

Report of Independent Registered Public Accounting Firm (PCAOB ID 688)
Consolidated Balance Sheets as of December 31, 2023 and 2022
Consolidated Statements of Operations for the years ended December 31, 2023 and 2022
Consolidated Statements of Comprehensive Income (Loss) for the years ended December 31, 2023 and 2022
Consolidated Statements of Changes in Shareholders’ Equity for the years ended December 31, 2023 and 2022
Consolidated Statements of Cash Flows for the years ended December 31, 2023 and 2022
Notes to Consolidated Financial Statements

F-1

F-2
F-4
F-5
F-6
F-7
F-8
F-9

 
 
 
 
 
 
 
 
 
Index

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Shareholders and Board of Directors of
TransAct Technologies Incorporated

Opinion on the Consolidated Financial Statements

We  have  audited  the  accompanying  consolidated  balance  sheets  of  TransAct  Technologies  Incorporated    and  its  subsidiaries(the  “Company”)  as  of
December 31, 2023 and 2022, the related consolidated statements of operations, comprehensive income (loss), changes in shareholders’ equity and cash
flows  for  each  of  the  two  years  in  the  period  ended  December  31,  2023,  and  the  related  notes  (collectively  referred  to  as  the  “consolidated  financial
statements”).  In  our  opinion,  the  consolidated  financial  statements  present  fairly,  in  all  material  respects,  the  financial  position  of  the  Company  as  of
December 31, 2023 and 2022, and the results of its operations and its cash flows for each of the two years in the period ended December 31, 2023,  in
conformity with accounting principles generally accepted in the United States of America.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the Company’s
consolidated financial statements based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board
(United States) (“PCAOB”) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the
applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable
assurance  about  whether  the  consolidated  financial  statements  are  free  of  material  misstatement,  whether  due  to  error  or  fraud.  The  Company  is  not
required to have, nor were we engaged to perform, an audit of its internal control over financial reporting. As part of our audits, we are required to obtain
an understanding of internal control over financial reporting but not for the purpose of expressing an opinion on the effectiveness of the Company’s internal
control over financial reporting. Accordingly, we express no such opinion.

Our audits included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or
fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and
disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by
management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis
for our opinion.

Critical Audit Matters

The  critical  audit  matter  communicated  below  is  a  matter  arising  from  the  current  period  audit  of  the  consolidated  financial  statements  that  was
communicated or required to be communicated to the audit committee and that: (1) relates to accounts or disclosures that are material to the consolidated
financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not
alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matter below,
providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates.

Valuation of Inventories - Excess and Obsolete Inventory Reserve

As described in Note 2 to the consolidated financial statements, inventories are stated at the lower of average cost or net realizable value. The Company
reviews  net  realizable  value  based  on  estimated  selling  prices  in  the  ordinary  course  of  business  less  estimated  costs  of  completions,  disposal  and
transportation,  historical  usage  and  estimates  of  future  demand.  Based  on  these  reviews,  inventory  write-downs  are  recorded,  as  necessary,  to  reflect
estimated obsolescence, excess quantities, and net realizable value.

A majority of the Company’s excess and obsolete inventory reserve relates to excess quantities of products, based on the Company’s inventory levels and
future  product  purchase  commitments  compared  to  assumptions  relating  to  future  demand  and  market  conditions.  As  of  December  31,  2023,  the
Company’s consolidated inventories balance was $17.759 million.

The principal considerations for our determination that the Company’s valuation of inventories, specifically the excess and obsolete inventory reserve, was
a  critical  audit  matter  included  the  following:  (1)  management  identifies  inventories  as  a  critical  accounting  estimate,  and  (2)  there  were  significant
judgments  made  by  management  in  estimating  the  excess  and  obsolete  inventory  reserve,  including  developing  assumptions  related  to  future  product
demand based on historical usage and current market conditions. This in turn led to a high degree of auditor judgment in performing our audit procedures,
which were designed to evaluate the reasonableness of audit evidence related to management’s assumptions of future product demand.

F-2

 
Index

Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the consolidated
financial statements. These procedures included, among others, (i) obtaining an understanding  of  the  Company’s  accounting  policy  related  to  inventory,
specifically as it relates to the excess and obsolete inventory reserve; (ii) evaluating management’s methodology and process for developing the excess and
obsolete inventory reserve, including estimating assumptions related to future product demand based on historical usage and current market conditions; and
(iii) testing management’s calculation of the excess and obsolete inventory reserve, which included evaluating the completeness and accuracy of underlying
data  used  by  management  in  the  calculation,  principally  inputs  such  as  actual  historical  usage  and  management’s  determination  of  future  estimated
consumption of inventory.

Marcum LLP

We have served as the Company’s auditor since 2020.

Hartford, Connecticut
March 13, 2024

F-3

Index

Assets:
Current assets:

TRANSACT TECHNOLOGIES INCORPORATED
CONSOLIDATED BALANCE SHEETS
(in thousands, except share data)

Cash and cash equivalents
Accounts receivable (net of allowance for expected credit losses of $768 and $351)
Employee retention credit receivable
Inventories
Prepaid income taxes
Other current assets

Total current assets

Fixed assets, net
Right-of-use assets
Goodwill
Deferred tax assets
Intangible assets, net
Other assets

Total assets

Liabilities and Shareholders’ Equity:
Current liabilities:

Revolving loan payable
Accounts payable
Accrued liabilities
Lease liabilities
Deferred revenue

Total current liabilities

Deferred revenue, net of current portion
Lease liabilities, net of current portion
Other liabilities

Total liabilities

Commitments and contingencies (see Notes 8 and 14)

Shareholders’ equity:

Preferred stock, $0.01 value, 4,800,000 authorized, none issued and outstanding
Preferred stock, Series A, $0.01 par value, 200,000 authorized, none issued and outstanding
Common stock, $0.01 par value, 20,000,000 authorized at December 31, 2023 and 2022; 14,003,653 and
13,956,725 shares issued; 9,958,811 and 9,911,883 shares outstanding, at December 31, 2023 and 2022,
respectively

Additional paid-in capital
Retained earnings
Accumulated other comprehensive loss, net of tax
Treasury stock, 4,044,842 shares, at cost

Total shareholders’ equity

Total liabilities and shareholders’ equity

See accompanying notes to Consolidated Financial Statements.

F-4

December 31,
2023

December 31,
2022

 $

 $

 $

 $

 $

 $

 $

12,321 
9,824 
– 
17,759 
322 
773 
40,999 

2,421 
1,602 
2,621 
6,304 
88 
163 
13,199 
54,198 

2,250 
4,431 
4,947 
929 
1,079 
13,636 

209 
720 
219 
1,148 
14,784 

7,946 
13,927 
1,500 
12,028 
– 
724 
36,125 

2,781 
2,488 
2,621 
7,327 
242 
248 
15,707 
51,832 

2,250 
7,395 
4,077 
875 
1,329 
15,926 

143 
1,683 
218 
2,044 
17,970 

– 
– 

– 
– 

140 
57,055 
14,378 

(49)   
(32,110)   
39,414 
54,198 

 $

139 
56,282 
9,630 
(79)
(32,110)
33,862 
51,832 

 
   
 
   
     
 
   
     
 
 
  
  
  
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
  
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
  
  
 
  
  
  
  
 
  
  
  
  
  
 
  
 
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
TRANSACT TECHNOLOGIES INCORPORATED
CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share data)

Index

Net sales
Cost of sales

Gross profit

Operating expenses:

Engineering, design and product development
Selling and marketing
General and administrative

Operating income (loss)
Interest and other income (expense):

Interest expense
Interest income
Other, net

Income (loss) before income taxes
Income tax (expense) benefit
Net income (loss)

Net income (loss) per common share:

Basic
Diluted

Shares used in per-share calculation:

Basic
Diluted

See accompanying notes to Consolidated Financial Statements.

F-5

Years Ended December 31,

2023

2022

 $

72,631 
34,231 

 $

58,139 
33,727 

38,400 

24,412 

9,442 
9,934 
13,318 
32,694 

8,570 
11,326 
12,193 
32,089 

5,706 

(7,677)

(310)   
55 
452 
197 

5,903 
(1,155)   
 $
4,748 

0.48 
0.47 

 $
 $

9,951 
10,021 

(208)
– 
(16)
(224)

(7,901)
1,965 
(5,936)

(0.60)
(0.60)

9,905 
9,905 

 $

 $
 $

 
 
 
 
   
 
 
   
     
 
  
  
 
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
  
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
  
 
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
  
  
  
  
Index

TRANSACT TECHNOLOGIES INCORPORATED
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)
(in thousands)

Net income (loss)
Foreign currency translation adjustment, net of tax

Comprehensive income (loss)

See accompanying notes to Consolidated Financial Statements.

F-6

Years Ended December 31,

2023

2022

 $

 $

 $

4,748 
30 

(5,936)
(222)

4,778 

 $

(6,158)

 
 
 
 
   
 
 
   
     
 
  
  
 
  
  
  
  
Index

Balance, December 31,

2021
Issuance of common
stock from exercise
of stock options
Issuance of common 
stock on restricted
stock units

Relinquishment of
stock awards and
deferred stock units
to pay withholding
taxes

Share-based

compensation
expense

Foreign currency
translation
adjustment, net of
tax
Net loss

Balance, December 31,

2022
Issuance of common
stock from exercise
of stock options
Issuance of common 
stock on restricted
stock units

Relinquishment of
stock awards and
deferred stock units
to pay withholding
taxes

Share-based

compensation
expense

Foreign currency
translation
adjustment, net of
tax

Net income

Balance, December 31,

2023

TRANSACT TECHNOLOGIES INCORPORATED
CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS’ EQUITY
(in thousands, except share data)

Common Stock

Shares

Amount

Additional
Paid-in
Capital

Retained
Earnings

Treasury
Stock

Accumulated
Other
Comprehensive   

    Income (Loss)

Total
Equity

9,872,889 

 $

139 

 $

55,246 

 $

15,566 

 $

(32,110)  $

143 

 $

38,984 

17,500 

47,931 

(26,437)

– 

– 
– 

– 

– 

– 

– 

– 
– 

– 

– 

(119)   

1,155 

– 

– 

– 

– 

– 
– 

– 
(5,936)   

– 

– 

– 

– 

– 
– 

– 

– 

– 

– 

– 

– 

(119)

1,155 

(222)   
– 

(222)
(5,936)

9,911,883 

139 

56,282 

9,630 

(32,110)   

(79)   

33,862 

1,875 

58,705 

(13,652)

– 

– 
– 

– 

1 

– 

– 

– 
– 

– 

– 

(87)   

860 

– 
– 

– 

– 

– 

– 

– 
4,748 

– 

– 

– 

– 

– 
– 

– 

– 

– 

– 

– 

1 

(87)

860 

30 
– 

30 
4,748 

9,958,811 

 $

140 

 $

57,055 

 $

14,378 

 $

(32,110)  $

(49)  $

39,414 

See accompanying notes to Consolidated Financial Statements.

F-7

 
   
   
   
   
 
 
 
   
   
   
   
 
   
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
Index

TRANSACT TECHNOLOGIES INCORPORATED
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)

Cash flows from operating activities:

Net income (loss)
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:

Share-based compensation expense
Depreciation and amortization
Deferred income tax benefit
Loss on the disposal of fixed assets
Foreign currency transaction losses
Changes in operating assets and liabilities:

Accounts receivable
Employee retention credit receivable
Inventories
Prepaid income taxes
Other current and long-term assets
Accounts payable
Accrued liabilities and other liabilities

Net cash provided by (used in) operating activities

Cash flows from investing activities:

Capital expenditures

Net cash used in investing activities

Cash flows from financing activities:
Proceeds from bank borrowings
Withholding taxes paid on stock issuance
Payment of bank financing costs

Net cash (used in) provided by financing activities

Effect of exchange rate changes on cash and cash equivalents

Increase (decrease) in cash and cash equivalents
Cash and cash equivalents, beginning of period
Cash and cash equivalents, end of period

Supplemental cash flow information:

Interest paid
Income taxes paid
Non-cash capital expenditures

See accompanying notes to Consolidated Financial Statements.

F-8

Years Ended December 31,

2023

2022

 $

4,748 

 $

(5,936)

860 
1,489 
1,020 
– 
(30)   

4,248 
1,500 
(5,658)   
(322)   
(10)   
(2,988)   
650 
5,507 

1,155 
1,332 
(2,141)
2 
6 

(6,421)
– 
(4,378)
137 
167 
3,103 
754 
(12,220)

(901)   
(901)   

(1,299)
(1,299)

– 
(87)   
– 
(87)   

2,250 
(119)
(69)
2,062 

(144)   

(54)

4,375 
7,946 
12,321 

268 
160 
23 

 $

 $

(11,511)
19,457 
7,946 

129 
62 
54 

 $

 $

 
 
 
 
   
 
   
     
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
 
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
  
  
 
  
  
Index

1. Description of business

TRANSACT TECHNOLOGIES INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

TransAct  Technologies  Incorporated  (together  with  its  subsidiaries,  “TransAct,”  the  “Company,”  “we,”  “us,”  or  “our”),  which  has  its  headquarters  in
Hamden, Connecticut and its primary operating facility in Ithaca, New York, operates in one operating segment: software-driven technology and printing
solutions for high growth markets including food service technology, casino and gaming and “point of sale” (“POS”) automation markets.  Our solutions
are  designed  from  the  ground  up  based  on  market  and  customer  requirements  and  are  sold  under  the  BOHA!TM,  AccuDate™,  Epic,  Ithaca®,  and
EPICENTRAL® product brands.  We sell our products to original equipment manufacturers, value-added resellers, select distributors, and directly to end-
users.  Our product distribution spans across the Americas, Europe, the Middle East, Africa, Asia, Australia, New Zealand, the Caribbean Islands and the
South  Pacific.  TransAct  also  provides  world-class  service,  spare  parts,  accessories  and  printing  supplies  to  its  growing  worldwide  installed  base  of
products.    We  also  generate  revenue  from  the  after-market  side  of  the  business,  providing  printer  and  terminal  service,  consumables  and  spare  parts  in
addition  to  revenue  from  our  two  software  solutions;  (i)  our  line  of  BOHA!  software  applications  used  to  automate  the  back-of-house  operations  of
restaurants, convenience stores and food  service  operators  and  (ii)  the  EPICENTRAL  Print  System  (“EPICENTRAL”),  that  enables  casino  operators  to
create promotional coupons and marketing messages and print them in real time at the slot machine.

Current Business Trends
After strong demand during the year due in part to our primary competitor’s struggle to deliver products in the face of supply chain constraints, in late
2023, we began to see indications of a temporary slowdown in demand in the casino and gaming market, as customers that had built up excess inventory
due to supply chain concerns advised us that they would temporarily reduce orders until their stock normalized. This slowdown impacted our results in the
fourth quarter of 2023, and we expect this trend to continue to impact results in 2024. Further, our primary competitor in the casino and gaming market has
resumed supplying product with increasing volume in 2024, which has begun to result in downward pricing pressure in that market and could exacerbate
the demand slowdown, either of which could negatively impact our worldwide casino and gaming sales. In addition, we have experienced cost increases as
a  result  of  current  economic  conditions,  most  of  which  we  have  been  able  to  offset  by  increasing  prices  of  our  products.    However,  there  can  be  no
guarantee that we will be able to increase prices sufficiently to offset any future such cost increases that cannot be predicted, and we may be impacted by
supply chain disruptions, inflationary pressures and other global economic conditions that may affect the markets we serve and from which we source our
supplies and parts.

Balance Sheet, Cash Flow and Liquidity. During the third quarter of 2023, we began a cost reduction initiative  to  reduce  our  overall  level  of  operating
expenses that includes reducing employee headcount, trade show, advertising and other promotional marketing expenses, certain third party engineering
resources and other expenses, and to a lesser extent, certain general and administrative expenses. We expect these actions will result in approximately $3
million  of  annualized  savings  beginning  in  2024,  partially  offset  by  typical  annual  inflationary  and  cost  of  living  increases  in  operating  expenses.
Notwithstanding the foregoing, there is no assurance that the cost-cutting efforts we have taken to bring expenses in line with our revenue and mitigate the
impact of global economic conditions such as supply chain disruptions and inflation are sufficient or adequate, and we may be required to take additional
measures, as the ultimate extent of the effects of these risks on the Company, our financial condition, results of operations, liquidity, and cash flows are
uncertain and are dependent on evolving developments which cannot be predicted at this time.

After reviewing whether conditions and/or events raise substantial doubt about our ability to meet future financial obligations over the 12 months following
the  date  on  which  the  Consolidated  Financial  Statements  included  in  this  Annual  Report  on  Form  10-K  (this  “Form  10-K”)  were  issued,  including
consideration of the actions taken to manage expenses and liquidity, we believe that our net cash to be provided by operations combined with our cash and
cash  equivalents  and  borrowing  availability  under  our  revolving  credit  facility  will  provide  sufficient  liquidity  to  fund  our  current  obligations,  capital
spending,  and  working  capital  requirements  and  to  comply  with  the  financial  covenants  of  our  credit  facility  over  at  least  12  months  following  such
issuance date.

Use of Assumptions and Estimates

Management’s  belief  that  the  Company  will  be  able  to  fund  its  planned  operations  over  the  12  months  following  the  date  on  which  the  Consolidated
Financial Statements were issued is based on assumptions which involve significant judgment and estimates of future revenues, inflation, rising interest
rates, capital expenditures and other operating costs. Our current assumptions are that casinos and restaurants will remain open and consumer traffic will
continue to remain strong during 2024. Though demand for our products at casinos has increased substantially post-COVID, we cannot predict the ultimate
impact of the current economic environment, including inflation, rising interest rates and supply chain disruptions on our customers, which may impact
sales. We believe that we are positioned to withstand the impact of any potential economic downturn or slower than anticipated economic recovery and we
would be able to take additional financial and operational actions to cut costs and/or increase liquidity.

In addition, the presentation of the accompanying audited Consolidated Financial Statements requires us to make estimates and judgments that affect the
reported amounts of assets, liabilities, revenue and expenses, and the disclosure of contingent assets and liabilities. Our estimates include those related to
revenue  recognition,  accounts  receivable,  inventory  obsolescence,  goodwill  and  intangible  assets,  the  valuation  of  deferred  tax  assets  and  liabilities,
depreciable lives of equipment, share-based compensation and contingent liabilities. We base our estimates on historical experience and on various other
assumptions that we believe to be reasonable under the circumstances. Actual results could differ from those estimates used.

F-9

 
Smaller Reporting Company

As  a  smaller  reporting  company,  as  defined  in  Item  10(f)(1)  of  Regulation  S-K,  we  may  choose  to  prepare  our  disclosures  relying  on  certain  scaled
disclosure requirements for smaller reporting companies in Regulation S-K and in Article 8 of Regulation S-X.

The  scaled  disclosure  requirements  for  smaller  reporting  companies  permit  us  (i)  to  include  less  extensive  narrative  disclosure  than  required  of  other
reporting companies, particularly in the description of executive compensation in our proxy statement and (ii) to provide audited financial statements for
two fiscal years in our Form 10-K, in contrast to other reporting companies, which must provide audited financial statements for three years.

We will cease to be a smaller reporting company if we have (i) equal to or greater than $250 million in market value of our shares held by non-affiliates as
of the last business day of our second fiscal quarter and (ii) if the market value of our shares held by non-affiliates does not exceed $700 million as of the
last business day of our second fiscal quarter, equal to or greater than $100 million in annual revenues for the most recent fiscal year.

Index
2. Summary of significant accounting policies

Principles of consolidation: The accompanying Consolidated Financial Statements include the audited Consolidated Financial Statements of TransAct and
its wholly-owned subsidiaries, which require consolidation, after the elimination of intercompany accounts, transactions and unrealized profit.

Use of estimates: The preparation of Consolidated Financial Statements in conformity with accounting principles generally accepted in the United States of
America (“GAAP”) requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenue and expenses,
and disclosure of contingent assets and liabilities as of the date of the Consolidated Financial Statements and the reported amounts of sales and expenses
during the reporting period. Actual results could differ from those estimates.

Segment reporting: We  apply  the  provisions  of  the  Financial  Accounting  Standards  Board  (“FASB”)  Accounting  Standards  Codification  (“ASC”)  280,
“Segment  Reporting.”    We  view  our  operations  and  manage  our  business  as  one  segment:  the  design,  development  and  marketing  of  software-driven
technology  and  printing  solutions  and  providing  printer  and  terminal  related  software,  services,  supplies  and  spare  parts.    Factors  used  to  identify
TransAct’s single operating segment include the organizational structure of the Company and the financial information available for evaluation by the chief
operating decision-maker in making decisions about how to allocate resources and assess performance.

Cash  and  cash  equivalents:  We  consider  all  highly  liquid  investments  with  a  maturity  date  of  three  months  or  less  at  date  of  purchase  to  be  cash
equivalents.

Accounts receivable and credit losses: The Company records accounts receivable when the right to consideration becomes unconditional. We establish an
allowance for expected credit losses to ensure trade receivables are valued appropriately.

We are exposed to credit losses primarily through our net sales of products and services to our customers which are recorded as Accounts Receivable, net
on the Consolidated Balance Sheets. We evaluate each customer’s ability to pay through assessing customer creditworthiness, historical experience and
current  economic  conditions  through  a  reasonable  forecast  period.  Factors  considered  in  our  evaluation  of  assessing  collectability  and  risk  include:
underlying value of any collateral or security interests, significant past due balances, historical losses and existing economic conditions including country
and political risk. There can be no assurance that actual results will not differ from estimates or that consideration of these factors in the future will not
result in an increase or decrease to the allowance for credit losses. We may require collateral or prepayment to mitigate credit risk.

We estimate expected credit losses of financial assets with similar risk characteristics. We determine an asset is impaired when our assessment identifies
there is a risk that we will be unable to collect amounts due according to the contractual terms of the agreement. We monitor our ongoing credit exposure
through reviews of customer balances against contract terms and due dates, current economic conditions and dispute resolution. Estimated credit losses are
written off in the period in which the financial asset is no longer collectible.

The following table summarizes the activity recorded in the allowance for expected credit losses related to accounts receivable:

(In thousands)
Balance, beginning of period
Additions charged to costs and expenses
Deductions
Balance, end of period

Years Ended December 31,

2023

2022

  $

  $

351    $
606     
(189)    
768    $

219 
140 
(8)
351 

Inventories: Inventories are stated at the lower of average cost or net realizable value.  We review net realizable value based on estimated selling prices in
the ordinary course of business less estimated costs of completions, disposal and transportation, historical usage and estimates of future demand.  Based on
these reviews, inventory write-downs are recorded, as necessary, to reflect estimated obsolescence, excess quantities and net realizable value.

Effective April 1, 2022, TransAct changed its method of inventory valuation from standard costing which approximated the “first-in, first-out” (“FIFO”)
costing methodology to the average costing methodology.

F-10

 
 
 
 
   
 
   
   
Index

Fixed assets: Fixed assets are stated at cost.  Depreciation is recorded using the straight-line method over the estimated useful lives.  The estimated useful
life of tooling is five years; machinery and equipment is ten years; furniture and office equipment is five years to ten years; and computer software and
equipment is three years to seven years.  Leasehold improvements are amortized over the shorter of the term of the lease or the useful life of the asset. 
Costs related to repairs and maintenance are expensed as incurred.  The costs of sold or retired assets are removed from the related asset and accumulated
depreciation accounts and any gain or loss is recognized.  Depreciation expense was $1.3 and $1.1 million in 2023 and 2022, respectively.

Leases: We account for leases in accordance with ASC 842, “Leases” (“ASC 842”), which requires lessees to apply a dual approach, classifying leases as
either  finance  or  operating  leases  based  on  the  principle  of  whether  or  not  the  lease  is  effectively  a  financed  purchase  by  the  lessee.  This  classification
determines whether lease expense is recognized based on an effective interest method for finance leases or on a straight-line basis over the term of the lease
for  operating  leases.  A  lessee  is  also  required  to  record  a  right-of-use  asset  and  a  lease  liability  for  all  leases  with  a  term  of  greater  than  12  months
regardless of their classification.  Leases with a term of 12 months or less are accounted for based on existing guidance for operating leases.  If risks and
rewards are conveyed without the transfer of control, the lease is treated as financing. If the lessor does not convey risks and rewards or control, the lease is
treated as operating.

We have elected certain practical expedients available under ASC 842 upon adoption. We have applied the practical expedient for short-term leases. We
have lease agreements that include lease and non-lease components, and we have not elected the practical expedients to combine these components for any
of our leases.

We enter into lease agreements for the use of real estate space and certain equipment under operating leases and we have no financing leases. We determine
if an arrangement contains a lease at inception. Our leases are included in “Right-of-use assets” and “Lease liabilities” in our Consolidated Balance Sheets.

Right of use assets represent our right to use an underlying asset for the lease term and lease liabilities represent our obligation to make lease payments
arising from the lease. Lease right of use assets and liabilities are recognized at the commencement date of the lease based on the present value of lease
payments over the lease term.

On April 26, 2022, we entered into an amendment to modify the expiration date of our lease on our Las Vegas, Nevada facility. The lease was set to expire
on November 1, 2022 and the amendment extended the lease term to November 30, 2025. The lease amendment resulted in an increase to the right-of-use-
asset and lease liability of $0.8 million. The lease amendment modified the base rent. 

Lease expense is recognized on a straight-line basis over the lease term.  As most of our leases do not provide an implicit rate, the Company determines its
incremental borrowing rate by using the rate of interest that the Company would have to pay to borrow on a collateralized basis over a similar term, an
amount equal to the lease payments in a similar economic environment.  Our lease right of use asset excludes lease incentives. Our leases have remaining
lease terms of one year to four years, some of which include options to extend.  The exercise of lease renewal options is at our sole discretion and our lease
right of use assets and liabilities reflect only the options we are reasonably certain that we will exercise.

Goodwill  and  intangible  assets:  We  acquire  businesses  in  purchase  transactions  that  result  in  the  recognition  of  goodwill  and  intangible  assets.  The
determination  of  the  value  of  intangible  assets  requires  management  to  make  estimates  and  assumptions.  In  accordance  with  ASC  350-20  “Goodwill,”
acquired goodwill is not amortized but is subject to impairment testing at least annually and when an event occurs or circumstances change that indicate it
is  more  likely  than  not  an  impairment  exists.    We  perform  a  fair  value-based  impairment  test  to  the  carrying  value  of  goodwill  and  indefinite-lived
intangible assets on an annual basis and, if certain events or circumstances indicate that an impairment loss may have been incurred, on an interim basis. 
The  Company  utilizes  the  option  to  first  assess  qualitative  factors  to  determine  whether  it  is  necessary  to  perform  the  Step  1  quantitative  goodwill
impairment  test  in  accordance  with  the  applicable  accounting  standards.  Under  the  qualitative  assessment,  management  considers  relevant  events  and
circumstances  including  but  not  limited  to  macroeconomic  conditions,  industry  and  market  considerations,  Company  performance  and  events  directly
affecting  the  Company.  If  the  Company  determines  that  the  Step  1  quantitative  impairment  test  is  required,  management  estimates  the  fair  value  of  the
reporting unit primarily using the income approach, which reflects management’s cash flow projections, and also evaluates the fair value using the market
approach.  Factors  considered  that  may  trigger  an  interim  period  impairment  review  of  either  acquired  goodwill  or  intangible  assets  are:  significant
underperformance relative to expected historical or projected future operating results; significant changes in the manner of use of acquired assets or the
strategy  for  the  overall  business;  significant  negative  industry  or  economic  trends;  and  significant  decline  in  market  capitalization  relative  to  net  book
value. Finite lived intangible assets are amortized and are tested for impairment when appropriate.

As  of  December  31,  2023,  we  have  determined  that  no  goodwill  or  intangible  asset  impairment  has  occurred  and  the  fair  value  of  goodwill  was
substantially higher than our carrying value based on our assessment as of December 31, 2023 when our annual review for impairment was performed.

Revenue recognition: We account for revenue in accordance with ASC Topic 606: Revenue from Contracts with Customers.  In accordance with ASC 606,
a  performance  obligation  is  a  promise  in  a  contract  with  a  customer  to  transfer  a  distinct  good  or  service  to  the  customer.  Some  of  our  contracts  with
customers contain a single performance obligation, while other contracts contain multiple performance obligations (most commonly when contracts include
a hardware product, software and extended warranties).  A contract’s transaction price is allocated to each distinct performance obligation and recognized
as revenue when, or as, the performance obligation is satisfied.

The transaction price is determined based on the consideration to which the Company will be entitled in exchange for transferring services to the customer. 
To  the  extent  the  transaction  price  includes  variable  consideration,  such  as  price  protection,  reserves  for  returns  and  other  allowances,  the  Company
estimates the amount of variable consideration that should be included in the transaction price utilizing either the “expected value” method or the “most
likely  amount”  method  depending  on  the  nature  of  the  variable  consideration.    Variable  consideration  is  included  in  the  transaction  price  if,  in  the
Company’s judgment, it is probable that a significant future reversal of cumulative revenue under the contract will not occur.

F-11

 
Index

For a majority of our revenue, which consists of printers, terminals, consumables, and replacement parts, the Company recognizes revenue as of a point of
time.    The  transaction  price  is  recognized  upon  shipment  of  the  order  when  control  of  the  goods  is  transferred  to  the  customer  and  at  the  time  the
performance obligation is fulfilled.  We also sell a software solution in our casino and gaming market, EPICENTRAL,  that  enables  casino  operators  to
create promotional coupons and marketing messages and to print them in real time at the slot machine.  EPICENTRAL is primarily comprised of both a
software component, which is licensed to the customer, and a hardware component.  EPICENTRAL software and hardware are integrated to deliver the
system’s  full  functionality.    The  transaction  prices  from  EPICENTRAL  software  license  and  hardware  are  recognized  upon  installation  and  formal
acceptance by the customer when control of the license is transferred to the customer.  For out-of-warranty repairs, the transaction price is recognized after
the  repair  work  is  completed  and  the  printer  or  terminal  is  returned  to  the  customer,  as  control  of  the  product  is  transferred  to  the  customer  and  our
performance obligation is completed.

Performance obligations are satisfied over time if the customer receives the benefits as we perform work, if the customer controls the asset as it is being
produced, or if the product being produced for the customer has no alternative use and we have a contractual right to payment.  For our separately priced
extended warranty, BOHA! cloud-based software applications, technical support for our food service technology terminals and maintenance agreements
(including  free  one-year  maintenance  received  by  customers  upon  completion  of  EPICENTRAL  installation)  revenue  is  recognized  over  time  as  the
customer receives the benefit.  The transaction price from the maintenance services is recognized ratably over time, using output methods, as control of the
services  is  transferred  to  the  customer.    Our  cloud-based  BOHA!  software  allows  customers  to  use  hosted  software  over  the  contract  period  on  a
subscription  basis  without  taking  possession  of  the  software  and  the  subscription  price  is  recognized  ratably  over  the  contract  period.    For  extended
warranties,  the  transaction  price  is  recognized  ratably  over  the  warranty  period,  using  output  methods,  as  control  of  the  services  is  transferred  to  the
customer.

When  there  is  more  than  one  performance  obligation  in  a  customer  arrangement,  the  Company  typically  uses  the  “standalone  selling  price”  method  to
determine the transaction price to allocate to each performance obligation. The Company sells the performance obligations separately and has established
standalone  selling  prices  for  its  products  and  services.  In  the  case  of  an  overall  price  discount,  the  discount  is  applied  to  each  performance  obligation
proportionately based on standalone selling price. To determine the standalone selling price for initial EPICENTRAL installations, the Company uses the
adjusted market assessment approach.

For contracts with terms of less than 12 months, the Company expenses sales commissions as they are incurred, since the expected amortization period of
the cost to obtain a contract is less than 12 months.

Disaggregation of revenue
The following table disaggregates our revenue by market type, as we believe it best depicts how the nature, amount, timing and uncertainty of our revenue
and cash flows are affected by economic factors.  Sales and usage-based taxes are excluded from revenues.

Year Ended December 31, 2023

 (In thousands)

Food service technology
POS automation
Casino and gaming
TransAct Services Group

Total net sales

 (In thousands)

Food service technology
POS automation
Casino and gaming
TransAct Services Group

Total net sales

  United States    
  $

15,159    $
6,805     
28,715     
7,381     
58,060    $

International    

Total

1,149    $
117     
12,477     
828     
14,571    $

16,308 
6,922 
41,192 
8,209 
72,631 

  United States    
  $

Year Ended December 31, 2022

11,602    $
10,657     
17,686     
4,089     
44,034    $

International    

Total

762    $
2     
12,343     
998     
14,105    $

12,364 
10,659 
30,029 
5,087 
58,139 

  $

  $

Contract balances
Contract assets consist of unbilled receivables.  Pursuant to the over-time revenue recognition model, revenue may be recognized prior to the customer
being invoiced. An unbilled receivable is recorded to reflect revenue that is recognized when such revenue exceeds the amount invoiced to the customer.
Unbilled  receivables  are  separated  into  current  and  non-current  assets  and  included  within  “Accounts  Receivable,  net”  and  “Other  Assets”  on  the
Consolidated Balance Sheets.  We first recorded contract assets during 2020 upon the start of a long-term BOHA! contract.

Contract  liabilities  consist  of  customer  prepayments  and  deferred  revenue.    Customer  prepayments  are  reported  as  “Accrued  Liabilities”  in  current
liabilities in the Consolidated Balance Sheets and represent customer payments made in advance of performance obligations in instances where credit has
not been extended and is recognized as revenue when the performance obligation is complete.  Deferred revenue is reported separately in current liabilities
and  non-current  liabilities  and  consists  of  our  extended  warranty  contracts,  technical  support  for  our  food  service  technology  terminals,  EPICENTRAL
maintenance contracts and prepaid software  subscriptions  for  our  BOHA!  software  applications,  and  is  recognized  as  revenue  as  (or  when)  we  perform
under the contract. During the year ended December 31, 2023, we recognized revenue of $1.4 million related to our contract liabilities as of December 31,
2022.

F-12

 
 
 
   
   
   
 
 
 
   
   
   
 
Index

Net contract (liabilities) assets consist of the following:

 (In thousands)
Unbilled receivables, current
Unbilled receivables, non-current
Customer pre-payments
Deferred revenue, current
Deferred revenue, non-current
Net contract (liabilities) assets

December 31,

2023

2022

145    $
120     
(155)    
(1,079)    
(209)    
(1,178)   $

392 
163 
(101)
(1,329)
(143)
(1,018)

  $

  $

Remaining performance obligations
Remaining performance obligations represent the transaction price of firm orders for which a good or service has not been delivered to our customer.  As of
December 31, 2023, the aggregate amount of the transaction price allocated to remaining performance obligations was $8.2 million. The Company expects
to  recognize  revenue  on  $7.9  million  of  its  remaining  performance  obligations  within  the  next  12  months  following  December  31,  2023,  $0.2  million
within the next 24 months following December 31, 2023 and the balance of these remaining performance obligations within the next 36 months following
December 31, 2023.

Concentration of credit risk:  Financial instruments that potentially expose us to concentrations of credit risk are limited to cash and cash equivalents held
by our banks in excess of insured limits and accounts receivable.

Accounts receivable from customers representing 10% or more of total accounts receivable, net were as follows:

International Gaming Technology (“IGT”)
The Bright Group

Sales to customers representing 10% or more of total net sales were as follows:

IGT

December 31,

2023

2022

28%   
9%   

12%
11%

December 31,

2023

2022

15%   

10%

Engineering,  design  and  product  development:  Engineering,  design  and  product  development  expenses  include  expenses  incurred  in  connection  with
specialized engineering and design to introduce new products and to customize existing products, and are expensed as a component of operating expenses
as incurred.  We recorded $9.4 million and $8.6 million of research and development expenses in 2023 and 2022, respectively.

Costs incurred in the engineering, design and product development of a computer software product are charged to expense until technological feasibility
has been established, at which point all material software costs are capitalized within Intangible assets in our Consolidated Balance Sheet until the product
is available for general release to customers.  While judgment is required in determining when technological feasibility of a product is established, we have
determined that it is reached after all high-risk development issues have been documented in a formal detailed plan design.  The amortization of these costs
has been included in cost of sales over the estimated life of the product.

Advertising: Advertising costs are expensed as incurred.  Advertising expenses, which are included in selling and marketing expense on the accompanying
Consolidated  Statements  of  Operations  for  2023  and  2022  totaled  $1.7  million  and  $3.1  million,  respectively.  These  expenses  include  items  such  as
consulting, professional services, tradeshows, and print advertising.

Income taxes: The income tax amounts reflected in the accompanying Consolidated Financial Statements are accounted for under the liability method in
accordance  with  ASC  740,  “Income  Taxes”  (“ASC  740”).    Deferred  tax  assets  and  liabilities  are  recognized  for  the  estimated  future  tax  consequences
attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases and operating
loss and tax credit carryforwards.  Deferred tax assets and liabilities are measured using enacted tax rates in effect for the year in which those temporary
differences are expected to be recovered or settled.  We assess the likelihood that net deferred tax assets will be realized from future taxable income, and to
the extent that we believe  that  realization  is  not  likely,  we  establish  a  valuation  allowance.    In  accordance  with  ASC  740,  we  identified,  evaluated  and
measured the amount of benefits to be recognized for our tax return positions.

Foreign currency translation: The financial position and results of operations of our foreign subsidiary in the UK are measured using local currency as the
functional currency.  Assets and liabilities of such subsidiary have been translated into U.S. dollars at the year-end exchange rate, related sales and expenses
have been translated at the weighted average rate for the period, and shareholders’ equity has been translated at historical exchange rates.  The resulting
translation gains or losses, net of tax, are recorded in shareholders’ equity as a cumulative translation adjustment, which is a component of accumulated
other comprehensive income and loss.  Foreign currency transaction gains and losses, including those related to intercompany balances, are recognized in
Other, net on the Consolidated Statements of Operations.

F-13

 
 
 
 
   
 
   
   
   
   
 
 
 
 
 
 
 
  
  
 
 
 
 
 
 
 
   
Index

Share-based payments: At  December  31,  2023,  we  have  share-based  employee  compensation  plans,  which  are  described  more  fully  in  Note  9  -  Stock
incentive  plans.  We  account  for  those  plans  under  the  recognition  and  measurement  principles  of  ASC  718,  “Compensation  –  Stock  Compensation.” 
Share-based compensation expense is measured at the grant date, based on the estimated fair value of the award, and is recognized as expense over the
employee’s requisite service period.

We use the Black-Scholes option-pricing model to calculate the fair value of share-based awards.  The key assumptions for this valuation method include
the expected term of the option, stock price volatility, risk-free interest rate, dividend yield, market price of our underlying stock and exercise price.  Many
of these assumptions require judgment and are highly sensitive in the determination of compensation expense.  Forfeitures are recognized as they occur.

Net income (loss) per share: We report net income or loss per share in accordance with ASC 260, “Earnings per Share (EPS).” Under this guidance, basic
EPS,  which  excludes  dilution,  is  computed  by  dividing  income  or  loss  available  to  common  shareholders  by  the  weighted  average  number  of  common
shares outstanding for the period.  Diluted EPS reflects the potential dilution that could occur if securities or other contracts to issue common stock were
exercised or converted into common stock.  Diluted EPS includes in-the-money stock options using the treasury stock method.  During a loss period, the
assumed exercise of in-the-money stock options has an anti-dilutive effect, and therefore, these instruments are excluded from the computation of diluted
EPS.  See Note 11 - Earnings per share.

Recently issued accounting pronouncements:
In June 2016, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2016-13, Financial Instruments - Credit
Losses  (Topic  326):  Measurement  of  Credit  Losses  on  Financial  Instruments.  This  ASU  and  its  related  amendments  (collectively,  the  “Credit  Loss
Standard”) modifies the impairment model to utilize an expected loss methodology in place of the incurred  loss  methodology  for  financial  instruments,
including trade receivables, contract assets and off-balance sheet credit exposures. The Credit Loss Standard requires consideration of a broader range of
information to estimate expected credit losses, including historical information, current economic conditions and a reasonable forecast period. This Credit
Loss Standard requires that the statement of operations reflect estimates of expected credit losses for newly recognized financial assets as well as changes
in the estimate of expected credit losses that have taken place during the period, which may result in earlier recognition of certain losses. We adopted this
standard effective January 1, 2023, and this standard did not have a material impact on the Company’s Consolidated Financial Statements.

On  November  27,  2023,  the  FASB  issued  ASU  2023-07,  Segment  Reporting  (Topic  280).    The  amendments  improve  reportable  segment  disclosures
requirements  and  clarify  circumstances  in  which  an  entity  can  disclose  multiple  segment  measures  of  profit  or  loss,  provide  new  segment  disclosure
requirements  for  entities  with  a  single  reportable  segment  and  contain  other  disclosure  requirements.    These  amendments  are  effective  for  fiscal  years
beginning after December 15, 2023 and for interim periods beginning after December 15, 2024.  These segment disclosure requirements must be applied
retrospectively to all periods presented in the financial statements.  We are currently evaluating the impact of adopting this standard; however, we do not
expect it to have a material impact on our Consolidated Financial Statements.

On  December  14,  2023,  the  FASB  issued  ASU  2023-09,  Income  Taxes  (Topic  740).    This  ASU  requires  the  use  of  consistent  categories  and  greater
disaggregation in tax rate reconciliations and income taxes paid disclosures.  These amendments are effective for fiscal years beginning after December 15,
2024.  These income tax disclosure requirements can be applied either prospectively or retrospectively to all periods presented in the financial statements. 
We are currently evaluating the impact of adopting this standard; however, we do not expect it to have a material impact on our Consolidated Financial
Statements.

3. Inventories

The components of inventories are:

(In thousands)
Raw materials and purchased component parts
Finished goods

4. Fixed assets, net

The components of fixed assets, net are:

(In thousands)
Tooling, machinery and equipment
Furniture and office equipment
Computer software and equipment
Leasehold improvements

Less: Accumulated depreciation and amortization

Construction in-process

December 31,

2023

  $

  $

9,382    $
8,377     
17,759    $

2022
8,884 
3,144 
12,028 

December 31,

2023

2022

 $

 $

F-14

 $

7,562 
2,078 
8,190 
2,895 
20,725 
(18,646)   
2,079 
342 
2,421 

 $

6,859 
1,882 
8,348 
2,883 
19,972 
(17,656)
2,316 
465 
2,781 

 
 
 
 
     
   
 
 
 
 
   
 
  
  
  
  
  
  
 
  
  
  
 
  
  
  
  
 
Index
5. Intangible assets, net

Identifiable intangible assets are recorded in Intangible assets, net in the accompanying Consolidated Balance Sheets and are comprised of the following:

December 31,

2023

2022

(In thousands)
Purchased technology
Patents
Total

Accumulated
Amortization     Gross Amount    

  Gross Amount    
  $

1,591    $
15     
1,606    $

  $

(1,503)   $
(15)    
(1,518)   $

Accumulated
Amortization  
(1,349)
(15)
(1,364)

1,591    $
15     
1,606    $

Amortization expense was $154 thousand and $155 thousand in 2023 and 2022, respectively.  Amortization expense for each of the next five years ending
December 31 is expected to be as follows: $88 thousand in 2024; and none thereafter.

6. Accrued liabilities

The components of accrued liabilities are:

(In thousands)
Salaries and compensation related
Taxes
Professional and consulting
Other

7. Retirement savings plan

December 31,

2023

2022

3,455    $
870     
161     
461     
4,947    $

2,744 
530 
371 
432 
4,077 

  $

  $

We maintain a 401(k) plan under which all full-time employees are eligible to participate at the beginning of the month immediately following their date of
hire.  We match employees’ contributions at a rate of 50% of employees’ contributions up to the first 6% of the employees’ compensation contributed to
the 401(k) plan.  Our matching contributions, net of applied forfeitures, were $230 thousand and $355 thousand in 2023 and 2022, respectively.

8. Borrowings

Credit Facility
On March 13, 2020, we entered into the Loan and Security Agreement governing the Siena Credit Facility with Siena Lending Group LLC (the “Lender”).
The Siena Credit Facility provides for a revolving credit line of up to $10.0 million and was originally scheduled to expire on March 13, 2023. Borrowings
under the Siena Credit Facility bear a floating rate of interest equal to the greatest of (i) the prime rate plus 1.75%, (ii) the federal funds rate plus 2.25%,
and (iii) 6.50%. The total deferred financing costs related to expenses incurred to complete the Siena Credit Facility were $245 thousand. We also pay a fee
of 0.50% on unused borrowings under the Siena Credit Facility. Borrowings under the Siena Credit Facility are secured by a lien on substantially all the
assets of the Company. Borrowings under the Siena Credit Facility are subject to a borrowing base based on 85% of eligible accounts receivable plus the
lesser of (a) $5.0 million and (b) 50% of eligible raw material and 60% of finished goods inventory.

The Siena Credit Facility imposes a financial covenant on the Company and restricts, among other things, our ability to incur additional indebtedness and
create other liens. On July 21, 2021, the Company entered into an amendment (“Siena Credit Facility Amendment No. 1”) to the Siena Credit Facility.
Siena Credit Facility Amendment No. 1 changed the financial covenant under the Siena Credit Facility from a minimum EBITDA covenant to an excess
availability covenant requiring that the Company maintain excess availability of at least $750 thousand under the Siena Credit Facility, tested as of the end
of  each  calendar  month,  beginning  with  the  calendar  month  ended  July  31,  2021.  From  July  31,  2021  through  December  31,  2023,  we  remained  in
compliance with our excess availability covenant.

On July 19, 2022, the Company and the Lender entered into Amendment No. 2 (“Siena Credit Facility Amendment No. 2”) to the Siena Credit Facility as
amended  by  Siena  Credit  Facility  Amendment  No.  1.  Also  on  July  19,  2022,  the  Company  and  the  Lender  entered  into  an  Amended  and  Restated  Fee
Letter (the “Amended Fee Letter”) in connection with Siena Credit Facility Amendment No. 2. Siena Credit Facility Amendment No. 2 did not modify the
aggregate amount of the revolving commitment or the interest rate applicable to the loans.

The changes to the Siena Credit Facility provided for in Siena Credit Facility Amendment No. 2 include, among other things, the following:

(i) The extension of the maturity date from March 13, 2023 to March 13, 2025; and

(ii) The termination of the existing blocked account control agreement and entry into a new “springing” deposit account control agreement, permitting
the Company to direct the use of funds in its deposit account until such time as (a) the sum of excess availability under the Siena Credit Facility
and unrestricted cash is less than $5 million for 3 consecutive business days or (b) an event of default occurs and is continuing.

F-15

 
 
 
 
   
 
 
   
 
 
 
   
 
   
   
   
 
Index

In  addition,  the  Amended  Fee  Letter  requires  the  Company,  while  it  retains  the  ability  to  direct  the  use  of  funds  in  the  deposit  account,  to  maintain
outstanding  borrowings  of  at  least  $2,250,000  in  principal  amount.  If  the  Company  does  not  have  the  ability  to  direct  the  use  of  funds  in  the  deposit
account, then the Amended Fee Letter requires the Company to pay interest on at least $2,250,000 principal amount of loans, whether or not such amount
of loans is actually outstanding.

On May 1, 2023, the Company and the Lender agreed to a letter amendment to the Loan and Security Agreement governing the Siena Credit Facility. Prior
to such amendment, Section 7.1(m) of the Loan and Security Agreement governing the Siena Credit Facility required that any successor to the Company’s
former  Chief  Executive  Officer  be  reasonably  acceptable  to  the  Lender.  This  amendment  confirmed  that  Mr.  Dillon,  the  Company’s  current  Chief
Executive Officer, is an acceptable successor, and applied the same requirement to any future successor to Mr. Dillon as Chief Executive Officer.

As  of  December  31,  2023,  we  had  $2.3  million  of  outstanding  borrowings  under  the  Siena  Credit  Facility  and  $5.9  million  of  net  borrowing  capacity
available under the Siena Credit Facility.

9. Stock incentive plans

Stock incentive plans.  We currently have two stock incentive plans: the 2005 Equity Incentive Plan and the 2014 Equity Incentive Plan, which provide for
awards to executives, key employees, directors and consultants.  The plans generally provide for awards in the form of: (i) incentive stock options, (ii) non-
qualified stock options, (iii) restricted stock, (iv) restricted stock units (which may include performance-based vesting), (v) stock appreciation rights or (vi)
limited stock appreciation rights.  Awards granted under these plans have exercise prices equal to 100% of the fair market value of the common stock at the
date of grant.  Awards granted have a ten-year term and generally vest over a two-year to four-year period, unless automatically accelerated for certain
defined events.  As of May 2014, no new awards may be made under the 2005 Equity Incentive Plan.  Under our 2014 Equity Incentive Plan, as amended
in May 2023, we are authorized to grant awards of up to 2,900,000 shares of TransAct common stock.  At December 31, 2023, 981,769 shares of common
stock remained available for issuance under the 2014 Equity Incentive Plan.

Under  the  assumptions  indicated  below,  the  weighted-average  per  share  fair  value  of  stock  option  grants  for  2023  and  2022  was  $4.16  and  $4.39,
respectively.    We  also  issued  restricted  stock  units  for  certain  executives  and  directors  that  vest  over  a  specified  period  of  time,  and  in  some  instances
require achieving certain performance metrics.  The weighted-average per share fair value of these restricted stock units was $7.21 and $8.43 in 2023 and
2022, respectively.

The table below indicates the key assumptions (on a weighted-average basis) used in the option valuation calculations for options granted in 2023 and 2022
and a discussion of our methodology for developing each of the assumptions used in the valuation model:

Expected option term (in years)
Expected volatility
Risk-free interest rate
Dividend yield

Years ended December 31,

2023

2022

7.0 
55.6%   
4.2%   
0.0%   

7.1 
51.3%
2.2%
0.0%

Expected  Option  Term  -  This  is  the  weighted  average  period  of  time  over  which  the  options  granted  are  expected  to  remain  outstanding  giving
consideration to our historical exercise patterns.  Options granted have a maximum term of ten years and an increase in the expected term will increase
compensation expense.

Expected Volatility – The stock volatility for each grant is measured using the weighted average of historical daily price changes of our common stock over
the  most  recent  period  approximately  equal  to  the  expected  option  term  of  the  grant.    An  increase  in  the  expected  volatility  factor  will  increase
compensation expense.

Risk-Free Interest Rate - This is the U.S. Treasury rate in effect at the time of grant having a term approximately equal to the expected term of the option. 
An increase in the risk-free interest rate will increase compensation expense.

Dividend Yield –The dividend yield is calculated by dividing the annual dividend declared per common share by the weighted average market value of our
common stock on the date of grant. An increase in the dividend yield will decrease compensation expense.

We recorded $0.9 and $1.2 million of share-based compensation expense for 2023 and 2022, respectively, included primarily in general and administrative
expense in our Consolidated Statements of Operations.  We also recorded income tax benefits of $0.2 million in 2023 and $0.3 million in 2022, related to
such share-based compensation.  At December 31, 2023, these benefits are recorded as a deferred tax asset in the Consolidated Balance Sheets.

F-16

 
 
 
 
 
 
 
   
   
   
   
   
Index

Equity award activity in the 2005 Equity Incentive Plan and the 2014 Equity Incentive Plan, as amended, is summarized below:

Stock Options

Restricted Stock Units

Outstanding at December 31, 2022

Granted
Exercised
Forfeited
Expired

Outstanding at December 31, 2023

* weighted average exercise price per share
** weighted average grant stock price per share

Number of
Shares
1,355,955    $
309,800     
(1,875)    
(271,655)    
(77,750)    
1,314,475    $

    Average Price*   

Number of
Units

Average
Price**

9.08     
6.91     
4.25     
7.72     
8.90     
8.82     

214,286    $
210,100     
(58,705)    
(181,145)    
–     
184,536    $

9.28 
7.21 
9.55 
8.34 
– 
7.76 

The  following  summarizes  information  about  equity  awards  outstanding  that  are  vested  and  expect  to  vest  and  equity  awards  that  are  exercisable  at
December 31, 2023:

Equity Awards Vested and Expected to Vest

Equity Awards That Are Exercisable

Awards

Average
Price*

Aggregate
Intrinsic
Value

Stock Options
Restricted stock units

    1,314,475    $
184,536     

8.82    $
–     

316     
1,288     

* weighted average exercise price per share
** weighted-average contractual remaining term in years

Remaining

Term**     Awards
4.0     
2.7     

968,972    $
–     

Average
Price*

Aggregate
Intrinsic
Value

9.31    $
–     

167     
–     

Remaining

Term**  
2.2 
– 

Shares that are issued upon exercise of employee stock awards are newly issued shares and not issued from treasury stock.  As of December 31, 2023,
unrecognized  compensation  cost  related  to  non-vested  equity  awards  granted  under  our  stock  incentive  plans  is  approximately  $4.1  million,  which  is
expected to be recognized over a weighted average period of 3.3 years.

The  total  fair  value  of  awards  vested  was  $1.3  million  and  $1.6  million  during  the  years  ended  December  31,  2023  and  2022,  respectively.    The  total
intrinsic value (which is the amount by which the stock price exceeded the exercise price on the date of exercise) of stock options exercised during the
years ended December 31, 2023 and 2022 was $3 thousand and $40 thousand, respectively, and cash received from option exercises was zero in both 2023
and 2022. 1,875 and 17,500 stock options were exercised during the year ended December 31, 2023 and 2022, respectively.  We recorded a realized tax
provision in 2023 and 2022 from equity-based awards of zero and $13 thousand, respectively, related to options exercised.

10. Income taxes

The components of the income tax expense (benefit) are as follows:

(In thousands)
Current:

Federal
State
Foreign

Deferred:
Federal
State
Foreign

Income tax expense (benefit)

December 31,

2023

2022

 $

 $

(1)  $
51 
85 
135 

825 
132 
63 
1,020 
1,155 

 $

149 
110 
(83)
176 

(1,924)
(217)
– 
(2,141)
(1,965)

Our effective tax rates were 19.6% and (24.9%) for 2023 and 2022, respectively.  The tax benefit recorded for 2022 includes the recognition of stock option
cancellations for which no benefit was realized.

At  December  31,  2023,  we  have  no  federal  net  operating  loss  carryforwards,  $0.1  million  of  tax-effected  state  net  operating  loss  carryforwards,  $0.7
million in R&D credit carryforwards, and no state tax credit carryforwards.  Foreign income before taxes were $322 thousand and $24 thousand in 2023
and 2022, respectively.

F-17

 
   
 
 
 
   
 
   
   
   
   
   
   
 
   
 
 
 
   
   
   
   
   
   
   
 
 
 
 
   
 
   
     
 
  
  
  
  
 
  
  
  
  
  
  
  
  
  
  
  
  
 
  
  
Index

Deferred  income  taxes  arise  from  temporary  differences  between  the  tax  basis  of  assets  and  liabilities  and  their  reported  amounts  in  the  Consolidated
Financial Statements.  Our deferred tax assets and liabilities were comprised of the following:

(In thousands)
Deferred tax assets:

Federal net operating losses
Foreign net operating losses
State net operating losses
Accrued severance
Capitalized R&D expenses
Inventory reserves
Deferred revenue
Warranty reserve
Stock compensation expense
Other accrued compensation
R&D credit carryforward
Other Assets
Other liabilities and reserves
Gross deferred tax assets
Valuation allowance

Net deferred tax assets

Deferred tax liabilities:

Depreciation and amortization
Other

Net deferred tax liabilities

Total net deferred tax assets

December 31,

2023

2022

–    $
733     
84     
165     
3,127     
896     
31     
24     
790     
404     
695     
360     
–     
7,309     
(719)    
6,590     

237     
49     
286     
6,304    $

2,297 
676 
149 
– 
1,708 
648 
41 
17 
769 
222 
1,238 
– 
463 
8,228 
(656)
7,572 

196 
49 
245 
7,327 

  $

  $

As  of  December  31,  2023  and  2022,  we  had  a  $719  thousand  and  $656  thousand,  respectively,  of  valuation  allowances  on  our  net  operating  loss
carryforwards. The following table summarizes the activity recorded in the valuation allowance on the deferred tax assets:

(In thousands)
Balance, beginning of period
Subtractions released to income tax provisions
Additions charged to income tax provision
Balance, end of period

Differences between the U.S. statutory federal income tax rate and our effective income tax rate are analyzed below:

Federal statutory rate
R&D credit
Foreign-derived intangible income deduction 
Stock award excess tax benefit
State income taxes, net of federal income taxes
Business meals and entertainment
Executive compensation limitation
Uncertain tax positions
Stock option cancellations
Valuation allowance and tax accruals
Other
Effective tax rate

F-18

Year Ended December 31,

2023

2022

 $

 $

656 
– 
63 
719 

 $

 $

733 
(77)
– 
656 

Year Ended December 31,
2022
2023

21.0%   
(5.9)
(1.7)
0.4 
2.5 
0.3 
0.6 
0.5 
0.6 
1.0 
0.3 
19.6%   

21.0%
4.3 
– 
– 
1.1 
– 
– 
(0.5)
(1.9)
1.0 
(0.1)
24.9%

 
 
 
   
 
   
     
 
   
   
   
   
   
   
   
   
   
   
 
   
   
   
   
   
 
   
      
  
   
      
  
 
   
   
   
 
 
 
 
   
 
  
  
  
  
 
 
 
 
 
 
 
 
   
 
   
 
  
  
  
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
We had $197 thousand and $142 thousand of total gross unrecognized tax benefits at December 31, 2023 and 2022, respectively that, if recognized, would
favorably affect the effective income tax rate in any future periods.  We are not aware of any events that could occur within the next twelve months that
could  cause  a  significant  change  in  the  total  amount  of  unrecognized  tax  benefits.    A  tabular  reconciliation  of  the  gross  amounts  of  unrecognized  tax
benefits at the beginning and end of the year is as follows:

(In thousands)
Balance, beginning of period
Tax positions taken during the current period
Lapse of statute of limitations
Balance, end of period

December 31,

2023

2022

  $

  $

142    $
83     
(28)    
197    $

144 
26 
(28)
142 

We expect $40 thousand of the $197 thousand of unrecognized tax benefits will reverse in 2024 upon the expiration of the statute of limitations.

We  recognize  interest  and  penalties  related  to  uncertain  tax  positions  in  the  income  tax  provision.    We  have  accrued  interest  and  penalties  related  to
uncertain tax positions of $25 thousand and $34 thousand as of December 31, 2023 and 2022, respectively.

We are subject to U.S. federal income tax as well as income tax of certain state and foreign jurisdictions.  We have substantially concluded all U.S. federal
income  tax,  state  and  local,  and  foreign  tax  matters  through  2019.    However,  our  federal  tax  returns  for  the  years  2020  through  2023  remain  open  to
examination.  Various  state  and  foreign  tax  jurisdiction  tax  years  remain  open  to  examination  as  well,  though  we  believe  that  any  additional  assessment
would be immaterial to the Consolidated Financial Statements.

Index
11. Earnings per share

Earnings per share was computed as follows (in thousands, except per share amounts):

Net income (loss)

Shares:
Basic:  Weighted average common shares outstanding
Add:  Dilutive effect of outstanding equity awards as determined by the treasury stock method
Diluted:  Weighted average common and common equivalent shares outstanding

Net income (loss) per common share:

Basic
Diluted

Years Ended December 31,

2023

2022

  $

4,748   $

(5,936)

9,951     
70     
10,021     

9,905 
– 
9,905 

  $

0.48   $
0.47    

(0.60)
(0.60)

The computation of diluted earnings per share excludes the effect of the potential exercise of stock awards, including stock options, restricted stock units
and performance stock awards, when the average market price of the common stock is lower than the exercise price of the related stock award during the
period.    These  outstanding  stock  awards  are  not  included  in  the  computation  of  diluted  earnings  per  share  because  the  effect  would  be  anti-dilutive. 
Furthermore, in periods when a net loss is reported, such as in 2022, basic and diluted net loss per common share are calculated using the same method. 
Anti-dilutive stock awards excluded from the computation of earnings per dilutive share were 1.1 million and 1.5 million at December 31, 2023 and 2022,
respectively.

12. Stock repurchase program

We  use  the  cost  method  to  account  for  treasury  stock  purchases,  under  which  the  price  paid  for  the  stock  is  charged  to  the  treasury  stock  account. 
Repurchases of our common stock are accounted for as of the settlement date.  During 2023 and 2022, we did not repurchase any shares of our common
stock.  From January 1, 2005 through December 31, 2019, we repurchased a total of 4,044,842 shares of common stock for $32.1 million, at an average
price of $7.94 per share.

F-19

 
 
 
   
 
   
   
 
 
 
 
   
 
 
   
      
  
   
      
  
   
   
   
 
   
      
  
   
      
  
   
13. Geographic area information

Information regarding our operations by geographic area is contained in the following table.  These amounts in the geographic area table are based on the
location of the customer and asset.

(In thousands)
Net sales:

United States
International

Total

Fixed assets, net:
United States
International

Total

Years Ended December 31,

2023

2022

58,060    $
14,571     
72,631    $

44,034 
14,105 
58,139 

945    $
1,476     
2,421    $

2,252 
529 
2,781 

  $

  $

  $

  $

Sales to international customers were 20% and 24% of total sales in 2023 and 2022, respectively.  Sales to Europe represented 64% and 68%, sales to the
Pacific Rim (which includes Australia and Asia) represented 29% and 28%, and sales to Canada represented 4%  of total international sales in both 2023
and  2022,  respectively.    International  long-lived  assets  consist  of  net  fixed  assets  located  at  our  foreign  subsidiary  in  the  UK,  as  well  as  our  contract
manufacturer in Thailand.

Index
14. Leases

Operating lease expense was $1.1 million and $1.0  million  for  the  years  ended  December  31,  2023  and  2022, respectively,  and  is  reported  as  “Cost  of
sales,”  “Engineering,  design  and  product  development  expense,”  “Selling  and  marketing  expense,”  and  “General  and  administrative  expense”  in  the
Consolidated Statements of Operations.  Operating costs include short-term lease costs.

The following information represents supplemental disclosure for the statement of cash flows related to operating leases (in thousands):

Operating cash outflows from leases

The following summarizes additional information related to our leases:

Weighted average remaining lease term (in years)
Weighted average discount rate

The maturity of the Company’s operating lease liabilities are as follows (in thousands):

2024
2025
2026
Total undiscounted lease payments
Less imputed interest
Total lease liabilities

F-20

Years Ended December 31,

2023

2022

  $

1,013    $

967 

Years Ended December 31,

2023

2022

1.7 
4.4%   

2.7 
4.5%

December 31,
2023

  $

  $

985 
713 
22 
1,720 
71 
1,649 

 
 
 
 
   
 
   
     
 
   
 
   
      
  
   
      
  
   
 
 
 
 
   
 
 
 
 
 
 
 
 
   
   
   
 
 
   
   
   
   
15. Quarterly results of operations (unaudited)

Our quarterly results of operations for 2023 and 2022 are as follows:

(In thousands, except per share amounts)
2023:

Net sales
Gross profit
Net income (loss)
Net income (loss) per common share:

Basic
Diluted

2022:

Net sales
Gross profit
Net (loss) income
Net (loss) income per common share:

Basic
Diluted

16. Related party transactions

  March 31

June 30

    September 30     December 31  

Quarter Ended

 $

 $

 $

22,270 
12,255 
3,139 

 $

19,906 
10,858 
765 

 $

17,190 
8,916 
906 

0.32 
0.31 

0.08 
0.08 

0.09 
0.09 

 $

9,702 
2,566 
(4,348)

(0.44)
(0.44)

 $

12,623 
5,434 
(2,376)   

(0.24)   
(0.24)   

 $

17,856 
8,193 
528 

0.05 
0.05 

13,265 
6,371 
(62)

(0.01)
(0.01)

17,958 
8,219 
260 

0.03 
0.03 

One  of  the  Company’s  directors  serves  as  President  and  Chief  Executive  Officer  of  The  One  Group  Hospitality,  Inc.    The  Company  sold  various  food
service  technology  products  to  The  One  Group  Hospitality,  Inc.  on  an  arms’  length  basis  totaling  $246  thousand  and  $37  thousand  in  2023  and  2022,
respectively.  The Company’s accounts receivable from The One Group Hospitality, Inc. amounted to $34 thousand and $4 thousand in 2023 and 2022,
respectively.

Index
17. Subsequent events

The Company has evaluated all events or transactions that occurred up to the date the consolidated financial statements were available to issue.  Based
upon this review, the  Company  did  not  identify  any  subsequent  events  that  would  have  required  adjustment  or  disclosure  in  the  consolidated  financial
statements.

F-21

 
 
   
   
     
     
     
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
DESCRIPTION OF SECURITIES

Exhibit 4.2

The following description of the capital stock of TransAct Technologies Incorporated (“we,” “our” or “us”) includes a summary of some of the
detailed  provisions  of  our  Certificate  of  Incorporation,  as  amended  (the  “Certificate  of  Incorporation”)  and  Amended  and  Restated  By-Laws  (the  “By-
Laws”). These statements do not purport to be complete or to give full effect to the provisions of statutory or common law, and are subject to, and are
qualified  in  their  entirety  by  reference  to,  the  terms  of  our  Certificate  of  Incorporation  and  By-Laws.  We  encourage  you  to  read  our  Certificate  of
Incorporation and By-Laws for a more complete description.

General

Our authorized capital stock consists of 20,000,000 shares of common stock, par value $0.01 per share, and 5,000,000 shares of preferred stock,

$0.01 per share.

Common Stock

Voting Rights

Stockholders  are  entitled  to  one  vote  for  each  share  of  our  common  stock  held  of  record  on  all  matters  on  which  stockholders  are  entitled  or
permitted to vote. Our common stock does not have cumulative voting rights in the election of directors. As a result, holders of a majority of the shares of
our common stock voting for the election of directors can elect all the directors standing for election.

Dividend Rights

Subject to preferences that may be applicable to any outstanding shares of our preferred stock designated by our Board of Directors (the “Board”)
from time to time, holders of our common stock are entitled to receive dividends out of legally available funds when and if declared from time to time by
our Board.

Right to Receive Liquidation Distributions

In the event of our liquidation, dissolution or winding up, the holders of our common stock will be entitled to share ratably in all assets remaining

after payment of liabilities, subject to preferences applicable to shares of our preferred stock, if any, then outstanding.

No Preemptive or Similar Rights

Our common stock has no preemptive, subscription or conversion rights, and there are no redemption or sinking fund provisions in our Certificate

of Incorporation.

Fully Paid

The outstanding shares of our common stock are fully paid and nonassessable.

Transfer Agent and Registrar

The transfer agent and registrar for our common stock is American Stock Transfer & Trust Co.

Listing

Our common stock is traded on the Nasdaq Global Market under the trading symbol “TACT.”

Preferred Stock

Our  Certificate  of  Incorporation  authorizes  our  Board  to  issue,  without  stockholder  approval,  additional  shares  of  preferred  stock  out  of  the
authorized shares noted above. Our Board may fix and determine the designation, relative rights, preferences and limitations of such shares of preferred
stock.

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Phased Declassification of Board of Directors

Our Certificate of Incorporation provides that directors elected to the Board prior to our 2023 annual meeting of stockholders were divided into
three classes, with each class as nearly equal in numbers as the then total number of directors constituting the entire Board permitted, with the term of
office of one class expiring each year and each director generally holding office for a term expiring at the annual meeting of stockholders held in the third
year following such director’s election. However, our Certificate of Incorporation provides for the phased-in declassification of the Board over a three-year
period beginning at our 2023 annual meeting of stockholders and resulting in the annual election of all directors. This phased-in declassification does not
affect  the  unexpired  term  of  any  director  elected  prior  to  the  2023  annual  meeting  of  stockholders.  Directors  elected  at  the  2023  annual  meeting  of
stockholders  and  at  each  subsequent  annual  meeting  are  elected  to  one-year  terms  until  the  first  annual  meeting  of  stockholders  next  following  the
director’s election and until the director’s successor is duly elected and qualified, or until such director’s earlier death, resignation or removal. As a result,
our Board would be fully declassified following our 2025 annual meeting of stockholders. Our By-Laws further provide that any director appointed by the
Board  to  fill  a  vacancy  or  newly  created  directorship  will  hold  office  (a)  if  appointed  prior  to  the  2025  annual  meeting  of  stockholders,  for  a  term
coinciding  with  the  remaining  term  of  the  class  to  which  such  director  was  elected,  and  if  appointed  at  or  following  the  2025  annual  meeting  of
stockholders, for a term expiring at the next annual meeting of stockholders, and in each case will serve until the director’s successor is duly elected and
qualified, subject to such director’s prior death, resignation, retirement, disqualification or removal from office.

Effects of Certain Corporate Governance Provisions of Our Certificate of Incorporation and Our By-Laws
Special Meetings

Our By-Laws provide that special meetings of stockholders may be called at any time by the Chairman of the Board and shall be called upon the
written  request  of  the  Board  or  of  the  holders  of  record  shares  having  a  majority  of  the  voting  power  of  our  capital  stock.  Our  By-Laws  also  require
stockholders  requesting  a  special  meeting  of  stockholders  to  deliver,  along  with  the  written  request,  background  information  on  themselves  and  the
proposals requested to be acted on at any such special meeting.

Size of Board

Our By-Laws provide that the size of the Board shall be determined by resolution adopted by the Board.

Limits on Stockholder Action by Written Consent

Our Certificate of Incorporation provides that holders of our common stock may take action only by a vote taken at a meeting held pursuant to

prior notice and may not act by written consent in lieu of a meeting.

Advance Notice Requirements for Stockholder Proposals and Director Nominations

Our By-Laws establish advance notice procedures with respect to stockholder proposals and the nomination of persons for election to the Board.
In order for any matter to be properly brought before a meeting of our stockholders, a stockholder will have to comply with advance notice requirements
and provide us with certain information. Generally, to be timely, a stockholder’s notice must be received by our Secretary not less than 60 days or more
than 90 days prior to the one-year anniversary date on which we first mailed our proxy materials for the preceding year’s annual meeting of stockholders.
Our By-Laws also specify  requirements  as  to  the  form  and  content  of  a  stockholder’s  notice.  Our  By-Laws  allow  the  Chair  of  the  Board,  or  any  other
person designated by the Board or the Chair of the Board, to act as chair of the meeting at a meeting of the stockholders and to adopt rules and regulations
for  the  conduct  of  meetings,  which  may  have  the  effect  of  precluding  the  conduct  of  certain  business  at  a  meeting  if  the  rules  and  regulations  are  not
followed. These provisions may also deter, delay or discourage a potential acquirer from conducting a solicitation of proxies to elect the acquirer’s own
slate of directors or otherwise attempting to influence or obtain control of us.

Exclusive Forum

Our By-Laws provide that unless we consent in writing to the selection of an alternative forum, to the fullest extent permitted by law, all claims,
including claims in the right of TransAct, brought by a current or former stockholder (including a current or former beneficial owner) (i) that are based
upon a violation of a duty by a current or former director or officer or stockholder in such capacity or (ii) as to which the General Corporation Law of the
State  of  Delaware  confers  jurisdiction  upon  the  Court  of  Chancery  of  the  State  of  Delaware,  shall  be  brought  solely  and  exclusively  in  the  Court  of
Chancery of the State  of  Delaware  (or,  if  such  court  declines  to  accept  jurisdiction,  the  Superior  Court  of  the  State  of  Delaware,  or,  if  such  other  court
declines to accept jurisdiction, the United States District Court for the District of Delaware). These provisions may have the effect of discouraging lawsuits
against us or our directors and officers.

Section 203 of the Delaware General Corporation Law

We are a Delaware corporation that is subject to Section 203 of the Delaware General Corporation Law. Section 203 generally prevents Delaware
corporations, under certain circumstances, from engaging in a “Business Combination” with an “Interested Stockholder,” or an affiliate or associate of an
Interested Stockholder, for three years following the date that the stockholder became an Interested Stockholder.  An Interested Stockholder is a stockholder
who owns 15% or more of a corporation’s outstanding voting stock.

2

A Business Combination includes a merger or sale of more than 10% of a corporation’s assets. However, the above provisions of Section 203 do

not apply if:

•

•

•

the board of directors approves the transaction that made the stockholder an Interested Stockholder prior to the date of the transaction;

after  the  completion  of  the  transaction  that  resulted  in  the  stockholder  becoming  an  Interested  Stockholder,  that  stockholder  owned  at
least 85% of the voting stock outstanding at the time the transaction commenced, other than statutorily excluded shares of common stock;
or

on  or  subsequent  to  the  date  of  the  transaction,  the  business  combination  is  approved  by  the  board  of  directors  and  authorized  at  a
meeting of the stockholders, and not by written consent, by an affirmative vote of at least two-thirds of the outstanding voting stock not
owned by the Interested Stockholder.

A Delaware corporation may “opt out” of Section 203 with an express provision in its original certificate of incorporation or an express provision
in its certificate of incorporation or by-laws resulting from amendments approved by holders of at least a majority of a corporation’s outstanding voting
stock. We have not “opted out” of the provisions of Section 203.

Limitations on Liability and Indemnification of Officers and Directors

Our Certificate of Incorporation provides that no director will be liable to us or our stockholders for monetary damages for breach of fiduciary

duty as a director. Under the Delaware General Corporation Law, liability of a director may not be limited:

•

•

•

•

for any breach of the director’s duty of loyalty to us or our stockholders,

for acts or omissions not in good faith or that involve intentional misconduct or knowing violation of law,

in respect of certain unlawful dividend payments or stock redemptions or repurchases, and

for any transaction from which the director derives an improper personal benefit.

The effect of this provision of our Certificate of Incorporation is to eliminate our rights and the rights of our stockholders to recover monetary
damages against a director for breach of the fiduciary duty of care as a director, including breaches resulting from negligent or grossly negligent behavior,
except in the situations described above. This provision does not limit or eliminate our rights or the rights of any stockholder to seek non-monetary relief
such as an injunction or rescission in the event of a breach of a director’s duty of care.

In  addition,  our  Certificate  of  Incorporation  provides  that  we  will  indemnify  our  directors,  officers,  employees  and  agents  to  the  fullest  extent
permitted by law. We may purchase and maintain insurance or furnish similar protection on behalf of any officer or director against any liability asserted
against the officer or director and incurred by the officer or director in such capacity, or arising out of the status, as an officer or director.

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LEASE AGREEMENT

Exhibit 10.16

THIS AGREEMENT, made and entered into as of the 18th day of July, 2001, by and between BOMAX PROPERTIES, LLC, a New York limited
liability  company  with  an  office  at  42  Esty  Drive,  Ithaca,  New  York  14850  (hereinafter  referred  to  as  “Bomax”),  and  TRANSACT  TECHNOLOGIES
INCORPORATED, a Delaware corporation with an office at 7 Laser Lane, Wallingford, Connecticut 06492 (hereinafter referred to as “TransAct”).

That in consideration of the mutual covenants and agreements hereinafter set forth, the parties hereto agree as follows:

W I T N E S S E T H :

ARTICLE I

LEASED PROPERTY

A. Real Property.  Bomax  hereby  leases  and  lets,  and  TransAct  hereby  hires,  that  certain  parcel  of  land  known  as  20  Bomax  Drive,  Village  of
Lansing, County of Tompkins, State of New York, particularly described in Exhibit A attached hereto and made a part hereof (referred to herein as the
“Premises”, the “premises”, the “demised premises”, or the “Leased Property”). The Premises are shown as PARCEL 2 on a survey map by T. G. Miller
Associates,  P.C.,  dated  October  11,  1988,  last  amended  on  December  11,  1996,  being  a  7.54  acre  parcel  on  Bomax  Drive  in  the  Village  of  Lansing,
improved  by  facilities,  and  currently  occupied  by  TransAct.  TransAct  shall  pay  one-half  (50%)  of  the  maintenance  costs  pursuant  to  a  maintenance
agreement between Bomax and Bernard Malloy, a copy of which is attached hereto as Exhibit B.

 
 
 
 
 
 
 
 
B.            Representations and Warranties. Bomax represents and warrants the following matters:

use of the Premises for the purposes allowed under this Lease.

(1)         The Leased Property is zoned for use as a light manufacturing facility and no zoning law or other legal requirement prohibits the

(2)                 At  the  time  TransAct  takes  possession  of  the  Premises,  the  Premises  will  be  in  compliance  with  all  laws,  ordinances  and

regulations.

(3)        On and after the Commencement Date of this Lease, the Leased Premises shall be free and clear of all liens and encumbrances

which could adversely affect the use and enjoyment of the Leased Property in accordance with the terms of this Lease.

(4)         The Leased Property is, and upon the Commencement Date shall be, free of any petroleum or petroleum product, hazardous
waste,  hazardous  material,  hazardous  substances  or  any  other  contaminant  or  pollutant.  In  the  event  that  during  the  Lease  Term  any  such  substance  is
discharged onto or released from the Leased Property (other than from causes arising out of TransAct’s use or occupancy of the Leased Property), Bomax
shall promptly take all appropriate and necessary remedial action and indemnify and hold TransAct harmless from all costs and expenses thereof.

(5)         The Leased Property is served by public water and all buildings on the Leased Property are connected to the public water system.

2

 
 
 
 
 
 
ARTICLE II

TERM

The term of this Lease shall extend for a period of ten (10) years (“Lease Term”), commencing on the date on which Bomax delivers to Transact a
certificate of compliance and/or certificate of occupancy (“Commencement Date”) for the improvements shown on the following drawings prepared by
Tallman & Tallman:

T-Tl -  Site Plan - Revised 5-24-01
T-T2 - Foundation Plan - 5-24-01
T-T3 - First Floor Plan - 5-24-01
T-T4 - Elevations - 5-24-01
T-T5 - Sections - 5-24-01
T-T6 - Wall Sections - 5-24-01
T-T7 - Plan at Existing Courtyard - revised 6-12-01
T-T8 - Sections - Existing Courtyard - 5-24-01

TransAct has the option to renew this Lease for two (2) additional five (5) year terms (each an “Option Term”). TransAct shall notify Bomax in writing

of its intent to renew at least one hundred eighty (180) days prior to the end of the original Lease Term or of the first five (5) year Option Term.

ARTICLE III

RENT

A.           Rent. Upon commencement of the term of this Lease, TransAct shall pay to Bomax rent for the Leased Property during the term of this

Lease on a gross square footage basis as determined by the exterior dimensions of the building.

The total gross square footage is 73,887 square feet comprised of:

(1)         The square footage of the building prior to the construction of the improvements mentioned in Article II above: 60,079 (footprint

of building (63,059) less area of Courtyard (3,260) plus 2 vestibules at 140 sq. ft. each)

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(2)         Courtyard infill: 3,260

(3)         Warehouse addition: 10,548

NOTE:     Rent is not due and payable for the area of the removed greenhouse (441 sq. ft.), if relocated.

Total       73,887 sq. ft.

Rent shall be paid at the following annual rates:

Years 1-5 $7.00 per gross square foot (i.e., $517,208)

Years 6-10 $7.50 per gross square foot (i.e., $554,152.50)

The rent shall be due and payable in equal monthly installments, in advance, on the first day of each and every month during the term of

this Lease. If this Lease commences on a day other than the first of a month, the rent for the first and last months shall be prorated accordingly.

TransAct  shall  pay  said  monthly  rental  payments  without  notice  or  demand  and  without  abatement,  deduction  or  set  off  except  as

expressly provided herein, in lawful money of the United States at the office of Bomax or at such other place as Bomax may designate in writing.

In the event TransAct fails to pay a monthly rental payment or additional rent or any other charge due Bomax by TransAct under this

Lease by the fifth day of the month, TransAct shall pay, as additional rent, a five percent (5%) late charge on the amount due.

B.           Triple Net Lease. It is intended that this shall be a triple net lease. Under the terms of this Lease, it is contemplated and agreed that
TransAct, in addition to paying the rent above, shall pay all real property taxes and assessments, utilities and other costs of operation of the Premises, and
insurance.

4

 
 
 
 
 
 
 
 
 
 
 
C.            Renewal Term Rent. In the event TransAct shall exercise the option(s) to renew as provided by Article II, the rental during any Option
Term shall be calculated based on the increase, if any, in the cost of living as determined by the Consumer Price Index for all Urban Consumers (CPI-U)
“all items” column (published monthly by the United States Department of Labor), hereinafter called the “Index”.

(1)         The Index number indicated in the column for “all items” for January, 2006 shall be the “Base Index” and the corresponding
Index number for January, 2011 shall be the “Current Index Number” for the first Option Term. The Index number for January, 2011 shall be the “Base
Index” and the corresponding Index number for January, 2016 shall be the “Current Index Number” for the second Option Term.

The rental for the option period(s) shall be calculated using the following formulas:

First option period:

January, 2011 CPI-U
January, 2006 CPI-U

x $7.50 = new rent per square foot for
1st option period

Second option period:

January, 2016 CPI-U x rent per sq. foot = new rent per sq.
January, 2011 CPI-U

foot for 2nd option period

during 1st option
period

5

 
 
 
 
 
 
 
 
For example, if the January, 2006 CPI-U Index is 201.4*, the January, 2011 CPI-U Index is 231.6*, and the January, 2016 CPI-U Index is 266.3*,

the rent per square foot for the first option period shall be $8.62 and the rent per square foot for the second option period shall be $9.91.

(231.6 x $7.50 = $8.62/sq. ft.)
 201.4

  (266.3 x $8.62 = $9.91/sq. ft.)
    231.6

*January, 2001 CPI-U Index = 175.1. Assuming 3%/year increase (i.e., 15% in 5 years) 
  January, 2006 CPI-U Index would be 201.4, January, 2011 CPI-U Index would be 231.6, and January 2016 CPI-U Index would be 266.3.

(2)         Bomax shall, within a reasonable time after obtaining the appropriate data necessary for computing such increase, give TransAct
notice of any increase so determined, and Bomax’s computation thereof shall be conclusive and binding (but shall not preclude any adjustment which may
be required in the event of a published amendment of the Index figures upon which the computation was based) unless TransAct shall, within sixty (60)
days  after  the  giving  of  such  notice,  notify  Bomax  or  any  claimed  error  therein.  Any  dispute  between  the  parties  as  to  any  such  computation  shall  be
determined by arbitration in accordance with Article IX, Section E.

(3)         If at the time of any calculation for an increase the Current Index Number is equal to or less than the Base Index number, the

annual rent as provided in this Lease shall not be adjusted but shall remain the same for said Option Term.

6

 
 
 
 
 
ARTICLE IV

REAL PROPERTY TAXES

A.          Impositions. TransAct shall pay and discharge, as soon as the same shall become due and payable, all real property taxes, special or
general,  ordinary  or  extraordinary,  assessments,  water  and  sewer  rents,  charges  for  public  utilities,  excises,  levies,  license  and  permit  fees,  and  other
governmental charges which shall be imposed upon or become due and payable or become a lien upon the Leased Property or any part thereof, including
any building and improvements which may hereafter be placed or erected thereon, or on the sidewalks or streets in front of the same by any federal, state,
municipal  or  other  governmental  or  public  authority  under  existing  law  or  practice,  or  under  any  future  law  or  practice  (all  such  real  property  taxes,
assessments, rents, rates, excises, levies and charges being hereinafter referred to as “Impositions”). If, at any time during the term of this Lease, the present
method of taxation shall be changed so that the whole or any part of the said Impositions shall be transferred to the rentals received from the said real
estate, TransAct covenants and agrees to pay such Impositions, whether levied on said real estate in whole or in part, or against said rentals in whole or in
part, it being the intent of the parties that TransAct shall pay the Impositions assessed, levied or imposed upon the Leased Property, as above expressed, but
not inheritance, estate, succession, transfer, gift, franchise, corporation, income or profit taxes or an equivalent, and TransAct agrees to protect and save
Bomax  harmless  against  any  such  Impositions.  If  any  assessments  may  be  paid  in  installments,  however,  TransAct  shall  be  required  to  pay  only  such
installments  as  become  due  and  payable  during  the  term  of  this  Lease  and  at  the  time  each  such  installment  becomes  due  and  payable.  Upon  Bomax’s
written request, copies of all receipted tax and similar bills paid by TransAct shall be sent promptly to Bomax. Impositions for periods during which this
Lease terminates shall be apportioned as of termination of the Lease Term.

7

 
 
 
B.            Tax Abatement. Bomax and TransAct agree that the Leased Property (or certain improvements thereon) may qualify for a Tompkins
County Industrial Development Agency (“TCIDA”) tax abatement. The parties agree that there are certain fees to be paid in the first year by Bomax to
TCIDA for which Bomax is entitled to a credit against payments in lieu of taxes. TransAct understands and agrees that this credit belongs to Bomax and
TransAct will reimburse Bomax for the amount of the credit upon rendition by Bomax to TransAct of a statement verifying the amount of such fees.

C.            Default. Upon default in the payment of any impositions by TransAct for thirty (30) days after the said Impositions shall have become
due and payable, Bomax may, but shall not be obligated to, pay the same plus any interest and penalties and any amount so paid, with interest at the rate of
prime plus 2% per annum, as charged from time to time by Tompkins Trust Company or its successor may be added to and be collectible as additional
rental hereunder. The bill or receipt issued by the taxing agency shall be deemed conclusive evidence of the amount of tax and the amount paid.

D.          Tax Challenge.  TransAct  shall  have  the  right  to  review  or  contest,  by  legal  proceedings  instituted  and  conducted  at  TransAct’s  own
expense and free of expense to Bomax, any such Impositions imposed upon or against the Leased Property, and in case any such Impositions shall, as a
result of such proceeding or otherwise, be reduced, cancelled, set aside or to any extent discharged, TransAct shall be obligated to pay the amount that shall
be finally assessed or imposed against the Leased Property, or be adjudicated to be due and payable, on any such disputed or contested items.

8

 
 
 
In  the  event  TransAct  exercises  its  right  to  review,  by  legal  proceedings,  any  such  Impositions  imposed  upon  or  against  the  Leased
Property, TransAct shall, nevertheless, pay and continue to pay such Impositions, and if there be a refund payable with respect thereto, TransAct shall be
entitled to receive any such refund to the extent that the same has been paid by TransAct. Any refunds received by Bomax, which are payable to TransAct
for the reasons stated above, shall be deemed trust funds, and as such, are to be received by Bomax in trust and paid to TransAct forthwith. The term “legal
proceedings”  as  here  used  shall  be  construed  to  include  (but  not  limited  to)  appropriate  appeals  from  any  judgments,  decrees  or  orders,  and  certiorari
proceedings and appeals from orders therein, including appeals to the court of last resort.

E.            Tax Escrow. In the event that Bomax is required, by its lender or any other entity or agency, to pay the aforesaid Impositions in the first
instance and/or establish an escrow account for the payment of such taxes, TransAct agrees to reimburse Bomax for any taxes paid, and to fund any escrow
account to the extent required, on a monthly basis, together with any amounts required by the lender to establish, initially, the escrow account; it is the
intention of the parties that TransAct will hold Bomax harmless against the payment of any real estate taxes or Impositions, this being a triple net lease, as
expressed in ARTICLE III, paragraph B above. Any such reimbursement and payment into the aforesaid escrow account shall be regarded as additional
rent due under this Lease. Notwithstanding this reference to the escrow account obligation as additional rent or anything else in the Lease to the contrary,
the escrow account and any interest therein (to the extent paid and/or reimbursed by TransAct to Bomax) shall at all times remain the property of TransAct.

9

 
 
ARTICLE V

UTILITIES

Upon commencement of the Lease Term, and at all times during this Lease, TransAct shall pay all charges for utilities, including, but not limited
to,  gas,  electricity,  light,  heat,  water,  sewer  rental  charges,  power  and  telephone  or  other  communication  service  used,  rendered  or  supplied,  upon  or  in
connection with the Leased Property, and shall indemnify Bomax against any liability or damages on such account.

ARTICLE VI

USE

TransAct shall use and occupy the Leased Property for purposes of light manufacturing and offices. TransAct shall not use or occupy, or permit
the Leased Property to be used or occupied, nor do or permit anything to be done in or on the Leased Property, in a manner which will in any way violate
any certificate of occupancy affecting the Leased Property, or make void or voidable any insurance then in force with respect thereof, or which will make it
impossible to obtain fire or other insurance required to be furnished hereunder, or which will cause such insurance to increase, or which will cause or be
likely to cause structural damage to the building or any part thereof, or which will increase the hazard of fire, or which shall be in violation of the rules of
the Board of Fire Underwriters or the provisions of the insurance policies on the premises of which TransAct shall have notice, or which will constitute a
public or private nuisance, and shall not use or occupy the Leased Property in any manner which will violate any present or future laws or regulations of
any governmental authority.

10

 
 
 
 
 
 
TransAct agrees that the Leased Property will be used and occupied in a careful, safe and proper manner, and that TransAct will not permit waste,

damage or injury to occur therein.

ARTICLE VII

CONDITION OF PROPERTY

Neither  Bomax  nor  its  agents  have  made  any  other  representations  with  respect  to  the  Leased  Property,  except  as  expressly  set  forth  in  the

provisions of this Lease.

Bomax hereby assigns all of its right, title and interest (including specifically all remedies) in all warranties and guarantees with respect to the
construction of the buildings on the Premises, including all additions thereto. Bomax shall turn over to TransAct all documents and literature evidencing
such warranties and shall execute written assignments of all rights thereunder, as and when requested by TransAct.

11

 
 
 
 
 
ARTICLE VIII

ALTERATIONS/MECHANICS LIENS

A. Alterations. TransAct will not make any alterations of or upon any part of the Leased Property except by or with the written consent of Bomax
and any mortgagee, if required by the mortgagee. Bomax agrees not to withhold unreasonably its consent to any such alterations proposed by TransAct.
Notwithstanding  the  foregoing,  TransAct  shall  be  entitled  to  place  on  the  Leased  Property  one  identifying  sign,  which  sign  shall  conform  to  the
requirements of the Village of Lansing Sign Ordinance, without Bomax’s consent. No change or alteration shall at any time be made which shall impair the
structural soundness or diminish the value of the Leased Property, and all alterations will be completed in a workmanlike manner. All alterations to the
Leased  Property  shall  remain  for  the  benefit  of  Bomax  unless  otherwise  provided  in  said  written  consent,  and  TransAct  further  agrees,  in  the  event  of
making such alterations as herein provided, to indemnify and save harmless Bomax from any expenses, liens, claims or damages to persons or property on
the Leased Property arising out of or resulting from the undertaking or making of said alterations. TransAct shall provide as-built plans for all alterations at
the termination of this Lease.

No  changes  or  alterations  shall  be  undertaken  until  TransAct  shall  have  procured  and  paid  for  any  required  municipal  and  other

governmental permits and authorizations of the various municipal departments and governmental subdivisions having jurisdiction.

12

 
 
 
 
If  any  alterations,  additions  or  improvements  are  made  to  the  demised  premises  with  the  consent  of  Bomax,  TransAct  shall  have  no
obligation  to  restore  the  demised  premises  to  its  original  condition.  In  the  event,  however,  any  alterations,  additions  or  improvements  are  made  to  the
demised premises without the consent of Bomax, TransAct shall, upon the expiration of this Lease, or any renewal thereof, unless otherwise agreed to in
writing by Bomax and TransAct, restore the demised premises to its original condition as of the date of the commencement of the Lease Term,  without
consideration given for normal wear and use.

Nothing in this Article shall be deemed or construed as (a) Bomax’s consent to any person, firm or corporation for the performance of
any  work  or  services  or  the  supply  of  any  materials  to  the  Premises  or  any  improvement  thereof,  or  (b)  giving  TransAct  or  any  other  person,  firm  or
corporation any right to contract for or to perform or supply any work, services or materials that would permit or give rise to a lien against the Premises or
any part thereof.

B.           Mechanic’s Liens. If, because of any act or omission by TransAct, any mechanic’s or other lien for the payment of money shall be filed
against the Leased Property, TransAct shall cause the lien to be discharged of record or bonded within ten (10) days after notice to TransAct of the filing of
the  lien  and  TransAct  shall  defend,  indemnify  and  hold  Bomax  harmless  against  any  and  all  costs,  liabilities,  suits  or  claims,  including  reasonable
attorney’s fees, resulting therefrom. If TransAct fails to comply with the foregoing provision, Bomax shall have the option of discharging or bonding any
such lien, and TransAct shall reimburse Bomax as additional rent all the costs and expenses, including reasonable attorney fees, in connection with such
discharge within ten (10) days after notification by Bomax.

13

 
 
 
ARTICLE IX

REPAIRS AND MAINTENANCE

A.          Bomax’s Repairs. Except where damage is caused by TransAct, Bomax, at Bomax’s expense, shall promptly make all necessary structural
repairs to the roof, foundation and exterior walls. Bomax shall assign to TransAct, or make other suitable arrangements for TransAct to obtain the benefit
of, all builder’s and equipment warranties, including warranties on pipes, plumbing and septic system. Bomax covenants that it will obtain warranties of
substantially the same duration as previously provided to TransAct. No diminution of rent shall be claimed or allowed for inconvenience or discomfort
arising from the making of structural repairs to the roof, foundation and exterior walls of Leased Property unless TransAct cannot use or access all or a
substantial portion of the Leased Premises for a period of five days or more.

B.            TransAct’s Repairs. TransAct shall, at its own expense, promptly make all other necessary structural repairs and replacements to the
Leased Property during the term of this Lease. TransAct shall maintain in a good and safe condition the Leased Property, including, but not limited to, the
pipes, plumbing and septic systems, heating and cooling system, window glass, fixtures, appliances, appurtenances and equipment used in connection with
the Leased Property. Such repairs and replacements shall apply to the interior and exterior of said Leased Property, and shall be in quality and class at least
equal to the original work. TransAct shall also, at its own expense, maintain and keep the parking area and sidewalks and curbs in a clean and orderly
condition  (including  resurfacing  of  the  parking  area  as  required),  reasonably  free  of  dirt,  rubbish,  snow,  ice  and  unlawful  obstructions.  In  the  event
connection to the municipal sewer system is required, the cost of connection to such services shall be borne by TransAct.

14

 
 
 
 
C.           Default. On default of TransAct in making such repairs or replacements, 30 days after Bomax gives written notice to TransAct and a right
to  cure  such  default,  Bomax  may,  but  shall  not  be  required  to,  make  any  remaining  repairs  and  replacements  for  TransAct’s  account,  and  the  expense
thereof shall constitute and be collectible as additional rent. The receipted bills of the mechanics or contractors employed by Bomax, showing the payment
by Bomax for the making of such repairs or alterations, shall be prima facie evidence of the reasonableness of such charges therefor, and of their payment
by Bomax.

D.          Indemnification. TransAct shall indemnify Bomax against all costs, expenses, liabilities, losses, damages, suits, fines, penalties, claims
and demands, including reasonable counsel fees, because of TransAct’s failure to comply with the foregoing, and TransAct shall not call upon Bomax for
any disbursement or outlay whatsoever in connection therewith, and hereby expressly releases and discharges Bomax of and from any liability therefor.

15

 
 
 
E.           Arbitration. In case any dispute shall arise at any time between Bomax and TransAct as to the standard of care and maintenance of the
Leased Property, such dispute shall be determined by arbitration according to the then-current commercial arbitration rules of the American Arbitration
Association  in  Ithaca,  New  York,  before  a  single  arbitrator;  provided,  that  if  the  requirement  for  making  repairs  or  replacements  is  imposed  by  any
governmental  authority  or  the  holder  of  any  mortgage  to  which  this  Lease  is  subordinate,  then  such  requirement  for  repairs  or  replacements  shall  be
complied with by TransAct and shall not be considered an arbitratable dispute, unless arbitration is provided for by law or by agreement with the applicable
governmental authority or mortgage holder.

ARTICLE X

INSPECTION

TransAct agrees to permit Bomax, or Bomax’s representatives, to inspect or examine the Leased Property at any reasonable time, to permit Bomax
to make structural repairs to the roof, foundation and exterior walls as provided by Article IX, Section A, and to permit Bomax to make such repairs to the
building  as  Bomax  may  determine  are  reasonably  necessary  for  its  safety  or  preservation  and  which  TransAct  has  failed  to  do,  and  to  have  access  for
purpose of showing the premises to prospective tenants during the last six months of the Lease Term only or purchasers.

16

 
 
 
 
ARTICLE XI

SURRENDER OF PREMISES

At the expiration of the Lease Term, or at any other termination of this Lease, TransAct shall surrender to Bomax the Leased Property, broom
clean, and in as good condition and repair as it was at the commencement of this Lease, ordinary wear and tear or damage by fire or other act of God, the
only exceptions. Any holdover by TransAct at the end of this Lease shall be considered to be on a month-to-month basis on the same terms and conditions
as expressed herein except the monthly rental payment shall be two times the rental provided at that time unless the parties mutually agree to a different
amount.

ARTICLE XII

INSURANCE

A.          TransAct’s Insurance. TransAct shall carry at its own expense, fire and extended coverage insurance on its own leasehold improvements,

on the contents of the premises and on any other personal property owned by TransAct located at the premises.

TransAct, at its sole cost and expense, and for the mutual benefit of Bomax and TransAct, shall carry and maintain loss of rent coverage

in an amount equal to at least twelve months’ rent.

B.          Insurance. Bomax shall procure, provide and maintain insurance for the mutual benefit of Bomax and TransAct against claims for bodily
injury or death or injury to or destruction of tangible property, under a policy of general public liability insurance, with $1,000,000.00 combined single
limit for bodily injury, death and property damage for each annual policy period. The liability policy provided for in this section shall be primary to any
similar coverage maintained by Bomax or TransAct.

17

 
 
 
 
 
 
 
 
Bomax  shall  procure,  provide  and  maintain  the  necessary  insurance  and  pay  the  premiums  for  fire,  extended  coverage  and  all  risk
insurance for the benefit of Bomax against loss or damage to the demised premises, and to any improvements in an amount sufficient to prevent Bomax
from becoming a co-insurer under the terms of the applicable policies but, in any event, in an amount not less than 80% of the full insurable value thereof,
as  determined  from  time  to  time.  The  term  “full  insurable  value”  shall  mean  actual  replacement  cost  (exclusive  of  cost  of  excavation,  foundations  and
footings below the ground floor) without deduction for physical depreciation. If TransAct does anything that increases Bomax’s fire insurance premiums,
TransAct shall pay the increase in full as additional rent within ten (10) days of Bomax’s notice.

C.            Reimbursement. TransAct shall reimburse Bomax for the cost of such insurance obtained by Bomax pursuant to Article XII, Section B
above. TransAct shall make payment of the premium cost within ten (10) days of the rendering of the bill by Bomax. The cost of such insurance premium
shall be considered and  treated  as  additional  rent  hereunder.  If  TransAct  feels  that  the  premium  cost  of  the  insurance  procured  by  Bomax  is  excessive,
TransAct  will  be  entitled  to  obtain  competitive  quotes  for  comparable  coverage,  and  if  such  quotes  are  less  than  the  actual  cost,  Bomax  will  switch
insurance coverage for the next policy year.

18

 
 
D.          Waiver of Liability. Bomax and all parties claiming under Bomax hereby release TransAct from any and all claims and liabilities arising
from or caused by any hazards covered by the fire insurance policy obtained by Bomax on the Premises, regardless of the cause of such casualty. TransAct
and all parties claiming under TransAct hereby release Bomax from any and all claims and liabilities arising from or caused by any hazards covered by the
fire  insurance  policy  obtained  by  TransAct  on  the  Premises,  regardless  of  the  cause  of  such  casualty.  Bomax  shall  not  be  liable  for  any  damage  to
TransAct’s fixture, merchandise or personal property caused by fire regardless of the cause thereof, and TransAct hereby releases Bomax of and from all
liabilities for such damage. TransAct shall not be liable for any damages to Bomax’s building, fixtures or property caused by fire regardless of the cause
thereof and Bomax hereby releases TransAct from all liabilities for such damage.

ARTICLE XIII

FIRE OR CASUALTY LOSS

In  the  event  of  damage  to  the  Leased  Property  by  fire  or  other  casualty,  Bomax,  at  its  sole  expense,  shall  promptly  restore,  upon  receipt  of
insurance  proceeds,  the  Leased  Property  as  nearly  as  possible  to  its  condition  prior  to  such  damage  or  destruction.  All  insurance  proceeds  received  by
Bomax pursuant to the provisions of this Lease, less the cost, if any, of obtaining such recovery, shall be held by Bomax and applied by Bomax to the
payment of such restoration, as such restoration progresses. In the event of any such partial destruction or damage, provided that there shall be in force the
loss-of-rent  coverage  required  by  Article  XII,  Section  A  (TransAct’s  Insurance),  there  shall  be  a  proportionate  abatement  of  rent  until  such  time  as  the
Leased Property is repaired and delivered to TransAct based upon the extent to which the Leased Property is rendered untenantable.

19

 
 
 
 
If,  at  any  time  during  the  term  of  this  Lease,  the  Leased  Property  is  completely  destroyed  or  so  damaged  by  fire  or  other  casualty  covered  by
insurance as to render it unfit for its designated use, and repair or restoration cannot be completed within nine months, upon written notice from Bomax to
TransAct within ten (10) days of the casualty that Bomax cannot complete repair or restoration within nine months, either party may terminate this Lease
on written notice to the other party of at least ten days and no more than forty-five days. Such notice shall be given within sixty days after the date of such
damage or destruction or after the date of the written notice from Bomax to Transact that Bomax cannot complete repair or restoration within nine months,
whichever is later. If the Lease shall so terminate, all basic and additional rent shall be apportioned to the date of the casualty, and all insurance proceeds
shall belong to Bomax.

If the Lease is not so terminated, Bomax shall promptly rebuild and restore the Leased Property as nearly as possible to its condition prior to such
damage.  TransAct’s  obligation  to  pay  rent  and  all  other  charges,  and  to  perform  all  other  terms  of  this  Lease  shall  abate  during  the  period  the  Leased
Property cannot be accessed or used in substantially the same manner as they had been used prior to the appropriation. Any loss of rent insurance proceeds
receivable on account of such destruction or damage shall belong to Bomax.

20

 
 
ARTICLE XIV

LIABILITY

Bomax  shall  not  be  liable  to  TransAct  or  those  claiming  under  TransAct  for  any  damage  done  to  or  loss  of  personal  property  located  in  the
Premises, or damage or loss suffered by the business or occupation of TransAct arising from the bursting of water pipes, sprinkler system, overflowing or
leaking of water, sewer or other pipes, or from the heating or plumbing fixtures or from the electric wiring, or from gas odors or from any other cause
whatsoever, unless resulting from the negligence or intentional acts of Bomax.

ARTICLE XV

COVENANT OF QUIET ENJOYMENT

TransAct,  upon  the  payment  of  the  rent  and  other  charges  herein  provided  for,  and  performing  all  other  terms  of  this  Lease,  shall  at  all  times
during the Lease Term, peaceably and quietly enjoy the Premises without any disturbance from Bomax or from any other person claiming through Bomax.

21

 
 
 
 
 
 
ARTICLE XVI

SUBORDINATION

This  Lease  is  and  shall  be  subject  and  subordinate  to  any  mortgage  or  mortgages  now  in  force  or  which  shall  at  any  time  be  placed  upon  the
Premises or any part thereof or the building of which the Premises is a part, provided the mortgage contains a standard non-disturbance clause allowing this
Lease and Transact’s rights hereunder to remain in effect without modification so long as TransAct is not in default hereunder and, in the event of a fire or
other casualty, gives Bomax access to insurance proceeds to enable Bomax to fulfill its obligations under Article XIII. TransAct agrees that it will, upon
demand, execute and deliver such instruments as necessary to subordinate this Lease to the lien of any such mortgage or mortgages as shall be desired by
any mortgagee, or proposed mortgagee, and in the event of the failure of TransAct to execute such instrument, TransAct hereby nominates and appoints
Bomax its attorney-in-fact for such purpose.

ARTICLE XVII

ASSIGNMENT

TransAct shall have the right to assign this Lease, or to sublease the Leased Property for any purpose lawful under the Village of Lansing Zoning
Law without the consent of Bomax. TransAct shall remain liable for the payment of all rent and other charges to be paid hereunder and for the performance
of all the terms, covenants and conditions herein undertaken by TransAct for the remainder of the original term and any renewal term or terms. If Bomax in
its sole discretion consents to an assignment by TransAct, Bomax shall release and discharge TransAct from any further obligation under this Lease or any
renewal term or terms.

22

 
 
 
 
 
 
 
Bomax shall have the right to assign the within Lease to a corporation or to a partnership or proprietorship now in existence or hereinafter formed,
with no further obligation on the part of Bomax, provided such assignment will not have an adverse affect on any tax abatement applicable to the Leased
Premises. Upon such assignment, Bomax shall have no further liability hereunder.

TransAct  shall  not  mortgage  or  pledge  its  leasehold  interest  in  the  Premises  or  its  rights  under  this  Lease,  except  upon  the  written  consent  of

Bomax, which consent shall not be unreasonably withheld.

ARTICLE XVIII

APPROPRIATION

If the whole of the Leased Property, or such portion of the building thereon as will make the Leased Property unsuitable for use as a manufacturing
facility and offices, is taken by condemnation or the right of eminent domain, or by agreement between Bomax and those authorized to exercise such right,
then, in any of such events, this Lease shall cease and be terminated from the time when possession is taken by such public authority, and rental and other
payments shall be accounted for between Bomax and TransAct as of the date of surrender of possession. Such termination shall be without prejudice to the
rights of either Bomax or TransAct to recover compensation from the condemning authority for any loss or damage caused by such condemnation. Any
portion of an award attributable to the Leased Property shall be the sole property of Bomax, provided TransAct is entitled to claim, prove and receive the
value of its leasehold improvements, fixtures and moving costs. Neither Bomax nor TransAct shall have any rights in or to any award made to the other by
the condemning authority.

23

 
 
 
 
 
 
If the Leased Property can be accessed and used in substantially the same manner as they had been used prior to the appropriation, this Lease shall

continue in effect, but there shall be a proportionate abatement of rent based upon the extent of the appropriation.

ARTICLE XIX

TRANSACT DEFAULTS

An event of default is the happening of any of the following:

A.          A rental payment or additional rental payment or any part thereof, shall at any time be in arrears and unpaid for a period of five (5) days

after written notice thereof to TransAct;

B.          TransAct shall fail to keep and perform any of the covenants, agreements or conditions of this Lease on TransAct’s part to be kept or
performed after thirty (30) days’ notice in writing thereof has been delivered to TransAct, and such default shall not have been cured within said thirty (30)
days;

C.          TransAct shall make an assignment for the benefit of creditors;

D.          The interest of TransAct in the Premises shall be sold under execution or other legal process;

24

 
 
 
 
 
 
 
 
 
E.          TransAct shall file a voluntary petition in bankruptcy or be adjudged a bankrupt;

F.          A receiver shall be appointed for TransAct by any court.

If such default or condition is not corrected or remedied or TransAct has not substantially undertaken a cure within the applicable time period, if
any, this Lease and the rights of TransAct thereunder shall, at Bomax’s option, cease and terminate. Bomax shall provide written notice of such termination
to TransAct.

Bomax  shall  have  the  right  to  enter  and  repossess  said  Leased  Property  by  force,  summary  or  dispossess  proceedings,  or  otherwise,  and  to
dispossess and remove therefrom any and all occupants and their effects without being liable to prosecution or damages therefore, and to hold said premises
as  if  this  Lease  had  ceased  by  expiration  through  maturity  of  the  term  above  specified.  TransAct  shall  pay  or  cause  to  be  paid  to  Bomax  the  deficits
between the monthly amount of the rent hereby reserved and the monthly amount of rents which shall be collected and received or might with due diligence
be collected and received from the Leased Property during the remainder of Lease Term as the several amounts of such deficits shall from month to month
be ascertained.

If Bomax at any time is compelled to pay or elects to pay any sum of money, by reason of the failure of TransAct to comply with any provision of
this  Lease,  or  if  Bomax  reasonably  incurs  any  expense,  including  reasonable  attorney’s  fees,  in  instituting,  prosecuting  and/or  defending  any  action  or
proceeding instituted by reason of any default of TransAct hereunder, the sum or sums so paid by Bomax, with all interest costs and damages, shall be
deemed to be additional rent hereunder and shall be due from TransAct to Bomax within ten (10) days following the incurring of such respective expenses.
Bomax and TransAct agree that in any action or proceeding brought by either Bomax or TransAct against the other on any matters whatsoever arising out
of, under, or by virtue of the terms of this Lease, that Bomax and TransAct shall and do hereby waive trial by jury.

25

 
 
 
 
 
 
TransAct  hereby  expressly  waives  (to  the  extent  legally  permissible),  for  itself  and  all  persons  claiming  by,  through  or  under  it,  any  right  of
redemption and for the restoration of the operation to this Lease under any present or future law in case TransAct shall be dispossessed for any cause or in
case Bomax shall obtain possession of the Leased Property as herein provided.

ARTICLE XX

BOMAX DEFAULTS

Bomax shall be in default of this Lease upon the happening of any of the following events:

A.          Bomax shall fail to keep and perform any of the covenants, agreements or conditions of this Lease to be kept or performed by Bomax
after thirty days notice in writing thereof has been delivered to Bomax, and such default shall not have been cured or a cure has not been substantially
commenced within said thirty day period;

B.          Any of the representations and warranties made by Bomax herein shall prove to have been materially inaccurate when made;

26

 
 
 
 
 
 
 
C.          Bomax shall (i) file a petition in bankruptcy or a petition seeking reorganization or other relief under applicable bankruptcy or creditors’
rights laws or seeking the appointment of a receiver or (ii) have filed against it a petition seeking relief under any of the foregoing which petition shall not
have been stayed or dismissed within 60 days after the filing thereof.

Upon  the  occurrence  of  an  event  of  default  specified  above,  which  default  is  not  cured  or  a  cure  is  not  substantially  undertaken  within  the

applicable time period, if any, TransAct may terminate this Lease upon written notice to Lessor.

The failure of Bomax or TransAct to insist upon a strict performance of any term or condition of this Lease shall not be deemed a waiver of any

right or remedy that Bomax or TransAct may have, and shall not be deemed a waiver of any subsequent breach of such term or condition.

ARTICLE XXI

NO WAIVER OR RIGHTS

ARTICLE XXII

INDEMNIFICATION

TransAct will indemnify Bomax against all liabilities, damages and other expenses, including reasonable attorney’s fees which may be imposed

upon, incurred by, or asserted against Bomax by reason of any of the following occurring during the term of this Lease:

A.        Any use or condition of the Leased Property (other than a condition existing prior to November 20, 1992 as to Parcel 1, prior to July 1,
1997 as to Parcel 2 or prior to the commencement of this lease as to the new addition, or a condition for which Bomax has created or is responsible under
this Lease) or any part thereof;

27

 
 
 
 
 
 
 
 
 
 
B.          Any negligence on the part of TransAct, or its agents, employees, contractors, licensees or invitees;

C.          Any personal injury or property damage occurring on or about the Leased Property or any adjoining street, sidewalk, curb or space, if

caused by the negligence or intentional act of TransAct;

D.          Any failure on the part of TransAct to perform or comply with any covenant required to be performed or complied with by TransAct

hereunder.

If any action or proceeding is brought against Bomax by reason of any such occurrence, TransAct will, at TransAct’s expense, resist or defend

such action or proceeding by counsel approved by Bomax, which approval shall not be withheld unreasonably.

Bomax will indemnify TransAct against all liabilities, damages and other expenses, including reasonable attorney’s fees, which may be imposed

upon, incurred by or asserted against TransAct by reason of any of the following:

A.          Landlord’s entry upon or use of the Premises.

B.          Any negligent or intentional act on the part of Bomax or its agents, contractors, licensees, invitees or employees.

C.          The failure on the part of Bomax to perform or comply with any covenant or obligation required to be performed or complied with by

Bomax hereunder.

28

 
 
 
 
 
 
 
 
 
D.          The material breach of any representation or warranty made by Bomax in this Lease.

ARTICLE XXIII

BENEFIT

This Lease and its terms and conditions shall inure to the benefit of Bomax, its successors and assigns, and TransAct, its successors and assigns,
limited, however, by the provisions herein expressed to the contrary. An assignment for the benefit of creditors of TransAct by an operation of law shall not
be effective to transfer or assign TransAct’s interests herein without and unless Bomax shall first consent thereto in writing.

ARTICLE XXIV

NOTICES

Any notice under this Lease must be in writing and must be personally delivered or sent by registered or certified mail, postage prepaid, return
receipt requested, to the last address of the party to whom the notice is to be given, as designated by such party in writing. Bomax hereby designates its
address as 42 Esty Drive, Ithaca, New York 14850. TransAct hereby designates its address as 20 Bomax Drive, Ithaca, New York 14850. Either party may
change its designated address by written notice to the other party, in the manner herein provided.

Such notice shall be deemed to have been given on the date received by the other party.

29

 
 
 
 
 
 
 
 
 
ARTICLE XXV

ENTIRE AGREEMENT

This Lease contains the entire agreement and understanding between the parties. There are no oral understandings, terms or conditions, and neither
party has relied upon any representation, express or implied, not contained in this Lease. All prior understandings, terms or conditions are deemed merged
in this Lease. This Lease cannot be changed or supplemented orally.

ARTICLE XXVI

CAPTIONS

The captions of this Lease are inserted only as a matter of convenience and for reference, and in no way define, limit or describe the scope or

intent of this Lease, nor in any way affect this Lease.

ARTICLE XXVII

SEVERABILITY

If any provision of this Lease shall be declared invalid or unenforceable, the remainder of the Lease shall continue in full force and effect.

This Lease shall be governed by, construed and enforced in accordance with the laws of the State of New York.

ARTICLE XXVIII

GOVERNING LAW

ARTICLE XXIX

RECORDING

TransAct shall not record this Lease without written consent of Bomax; however, both parties shall join in the execution of a memorandum or so-
called short form of this Lease for the purpose of recordation. Said memorandum or short form of this Lease shall describe the parties, the Premises, the
term of this Lease, shall incorporate this Lease by reference and shall contain such other information as is required by statute for recording.

30

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
ARTICLE XXX

TRANSACT’S CERTIFICATE

At  any  time  within  ten  (10)  days  after  request  by  Bomax,  TransAct,  by  written  instrument,  duly  executed  and  acknowledged,  shall  certify  to
Bomax,  any  Mortgagee,  assignee  of  a  Mortgagee,  any  purchaser,  or  any  person  specified  by  Bomax,  the  following:  (a)  whether  or  not  TransAct  is  in
possession of the Leased Premises; (b) whether or not this Lease is unmodified and in full force and effect (or if there has been modification, that the same
is  in  full  force  and  effect  as  modified  and  setting  forth  such  modification);  (c)  whether  or  not  there  are  then  existing  set-offs  or  defenses  against  the
enforcement of any right or remedy of Bomax, or any duty or obligation of TransAct (and, if so, specifying the same); and (d) dates, if any, to which any
rent or other charges have been paid in advance.

ARTICLE XXXI

NO BROKER

Bomax and TransAct warranty and represent that each has dealt with no broker and shall indemnify and hold each other harmless for any and all

claims from any broker, including reasonable attorney’s fees.

31

 
 
 
 
 
 
 
ARTICLE XXXII

PRIOR LEASES TERMINATED

The  parties  acknowledge  that,  as  of  the  Commencement  Date,  a  certain  lease  dated  as  of  March  23,  1992,  as  amended  by  that  certain  Lease
Admendment dated as of October 18, 1993, as further amended by that certain Lease Amendment dated as of December 2, 1996, as further amended by
that certain  Agreement  Regarding  the  Continuation  and  Renewal  of  Lease  dated  as  of  July  18,  2001  is  terminated  and  neither  party  has  any  rights  or
obligations under such lease.

ARTICLE XXXIII

COUNTERPARTS

This Lease may be signed in two or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one

and the same instrument.

IN WITNESS, the parties have executed these presents in duplicate as of the day and year first above written.

TRANSACT TECHNOLOGIES INCORPORATED

By:

/s/ Richard L. Cote

RICHARD L. COTE

Title: Executive Vice President & CFO

BOMAX PROPERTIES, LLC

By:

/s/ Robert T. Dean

ROBERT T. DEAN

Title: Manager

THE TOMPKINS COUNTY INDUSTRIAL DEVELOPMENT
AGENCY

By:

Title:

32

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE OF NEW YORK

COUNTY OF TOMPKINS

)
)     ss:
)

On the 19th day of July, 2001, before me, the undersigned, personally appeared

ROBERT T. DEAN

personally known to me or proved to me on the basis of satisfactory evidence to be the individual whose name is subscribed to the within instrument and
acknowledged  to  me  that  the  individual  executed  the  same  in  the  individual’s  capacity,  and  that  by  the  individual’s  signature  on  the  instrument,  the
individual, or the person upon behalf of which the individual acted, executed the instrument.

/s/ June S. Protts
Notary Public

JUNE S. PROTTS
Notary Public, State of New York
No. 4527730
Qualified in Tompkins County
Commission Expires July 31, 2002

STATE OF NEW YORK

COUNTY OF TOMPKINS

)
)     ss:
)

On the 18th day of July, 2001, before me, the undersigned, personally appeared

RICHARD L. COTE

personally known to me or proved to me on the basis of satisfactory evidence to be the individual whose name is subscribed to the within instrument and
acknowledged  to  me  that  the  individual  executed  the  same  in  the  individual’s  capacity,  and  that  by  the  individual’s  signature  on  the  instrument,  the
individual, or the person upon behalf of which the individual acted, executed the instrument.

/s/ Rebecca A. Carvill
Notary Public

REBECCA A. CARVILL
Notary Public, State of New York
No. 01CA6045341
Qualified in Cayuga County
Commission Expires July 31, 2002

33

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE OF NEW YORK

COUNTY OF TOMPKINS

)
)     ss:
)

On the           day of           , 2001, before me, the undersigned, personally appeared

personally known to me or proved to me on the basis of satisfactory evidence to be the individual whose name is subscribed to the within instrument and
acknowledged  to  me  that  the  individual,  executed  the  same  in  the  individual’s  capacity,  and  that  by  the  individual’s  signature  on  the  instrument,  the
individual or the person upon behalf of which the individual acted, executed the instrument.

Notary Public

34

 
 
 
 
 
 
 
 
 
 
 
 
 
AGREEMENT made this 13th day of May, 1992, by and between:

BOMAX PROPERTIES, a New York partnership, with offices at 42 Esty Drive, Ithaca, New York (“Bomax”) and

BERNARD MALLOY and JUDITH MALLOY, husband and wife, both residing at 833 Van Kirk Road, Newfield, New York (“Malloys”).

RECITALS

1.     By deed dated November 10, 1989 and recorded in the Tompkins County Clerk’s Office in Book 650 of Deeds at page 1026, Bomax
conveyed to Malloys the premises shown on a survey map entitled “SURVEY MAP, PARCEL TO BE CONVEYED BY BOMAX PROPERTIES,
LOCATED ON WARREN ROAD, VILLAGE OF LANSING, TOMPKINS CO., N.Y.” dated August 15, 1988, revised February 14, 1989, prepared by T.
G. Miller Associates P.C., a copy of which is attached to said deed.

2.     Said premises were conveyed by Bomax “Together with and subject to a common driveway 50 feet in width east to west for the benefit of the
parcel above described and the premises lying westerly thereof the center line of said common driveway to be the west line of the premises above described
and extending southerly from the north line of the [premises above described] to the southerly line of the 20’ drainage easement as shown on the survey
map above mentioned.”

3.     Bomax continues to be the owner of the premises lying westerly of the premises conveyed to Malloys and intends to develop such premises.

4.     The parties wish to extend such common driveway to the south and to specify their rights and obligations with respect to such common

driveway.

NOW, THEREFORE, for good and valuable consideration, the parties agree as follows:

1.     The center line of said common driveway shall commence at the northwest corner of Malloys’ property and extend southerly a distance of

approximately 120 feet; the common driveway is and shall be as shown on a site plan by Tallman & Tallman, Architects, dated January 27, 1992, entitled
“HEADQUARTERS BUILDING - ITHACA PERIPHERALS INC.” which is incorporated herein by reference.

2.     Bomax shall be responsible for the original installation and construction of the driveway as shown on said site plan, said driveway to be

approximately 23 feet in width.

3.     Until such time as Malloys shall develop their property, Bomax shall be responsible for the repair and maintenance of such common

driveway, including snow removal.

4.     After the Malloys shall have developed their property, each party shall share equally in the cost of the maintenance and repair of such
common driveway, including snow removal. Notwithstanding the above, Malloys obligation to share in the cost of maintenance and repair shall be limited
to that portion of the common driveway which is located northerly of the driveway to be constructed by them and providing access to their parcel.

5.     This agreement shall run with the land and be binding on and inure to the benefit of the parties hereto, their respective heirs, distributees and

assigns.

IN WITNESS WHEREOF, the parties have executed this agreement as of the date above mentioned.

BOMAX PROPERTIES

by /s/ Robert T. Dean

by /s/ Maxine Dean

/s/ Bernard Malloy
BERNARD MALLOY

/s/ Judith Malloy
JUDITH MALLOY

EXHIBIT B

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
STATE OF NEW YORK

COUNTY OF TOMPKINS

)
)     ss:
)

On this 1st day of June, 1992, before me personally came R. T. DEAN and MAXINE DEAN, to me known and known to me to be the members of the
partnership of BOMAX PROPERTIES, described in and who executed the foregoing instrument, and they duly and severally acknowledged to me that they
executed the same as and for the act and deed of said partnership.

/s/ William C. Swerbenski
Notary Public

WILLIAM C. SWERBENSKI
Notary Public, State of New York
4602849
Qualified in Tompkins County
Term Expires February 28, 1993

STATE OF NEW YORK

COUNTY OF TOMPKINS

)
)     ss:
)

On this 13th day of May, 1992, before me the subscriber, personally appeared BERNARD MALLOY and JUDITH MALLOY, to me personally known and
known to me to be the same persons described in the foregoing instrument and they duly and severally acknowledged to me that they executed the same.

/s/ W. Charles J. Guttman
Notary Public

W. CHARLES J. GUTTMAN
Notary Public, State of New York
No. 4636755
Qualified in Tompkins County
Commission Expires June 30, 1994

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM’S CONSENT

Exhibit 23.1

We consent to the incorporation by reference in the Registration Statement of TransAct Technologies Incorporated on Form S-8 [File  Nos.  333-203184,
333-132624,  333-170515,  333-221514,  333-248054  and  333-273888]  and  Form  S-3  [File  No.  333-261026]  of  our  report  dated  March  13,  2024,  with
respect to our audits of the consolidated financial statements of TransAct Technologies Incorporated as of December 31, 2023 and 2022 and for the years
ended December 31, 2023 and 2022, which report is included in this Annual Report on Form 10-K of TransAct Technologies Incorporated for the year
ended December 31, 2023.

/s/ Marcum LLP

Hartford, CT
March 13, 2024

RULE 13a-14(a) CERTIFICATION OF CHIEF EXECUTIVE OFFICER IN ACCODANCE WITH SECTION 302 OF THE
SARBANES-OXLEY ACT OF 2002

Exhibit 31.1

I, John M. Dillon, certify that:

1.

I have reviewed this Annual Report on Form 10-K of TransAct Technologies Incorporated;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the
statements made, in light  of  the  circumstances  under  which  such  statements  were  made,  not  misleading  with  respect  to  the  period  covered  by  this
report;

3. Based  on  my  knowledge,  the  financial  statements,  and  other  financial  information  included  in  this  report,  fairly  present  in  all  material  respects  the

financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The  registrant’s  other  certifying  officer  and  I  are  responsible  for  establishing  and  maintaining  disclosure  controls  and  procedures  (as  defined  in
Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f))
for the registrant and have:

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to
ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those
entities, particularly during the period in which this report is being prepared;

(b) Designed  such  internal  control  over  financial  reporting,  or  caused  such  internal  control  over  financial  reporting  to  be  designed  under  our
supervision, to provide reasonable  assurance  regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for
external purposes in accordance with generally accepted accounting principles;

(c) Evaluated  the  effectiveness  of  the  registrant’s  disclosure  controls  and  procedures  and  presented  in  this  report  our  conclusions  about  the

effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent
fiscal  quarter  (the  registrant's  fourth  fiscal  quarter  in  the  case  of  an  annual  report)  that  has  materially  affected,  or  is  reasonably  likely  to
materially affect, the registrant’s internal control over financial reporting; and

5. The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the

registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

(a) All  significant  deficiencies  and  material  weaknesses  in  the  design  or  operation  of  internal  control  over  financial  reporting  which  are

reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

(b) Any  fraud,  whether  or  not  material,  that  involves  management  or  other  employees  who  have  a  significant  role  in  the  registrant's  internal

control over financial reporting.

Date:  March 13, 2024

/s/ John M. Dillon
John M. Dillon
Chief Executive Officer

 
 
 
RULE 13a-14(a) CERTIFICATION OF CHIEF EXECUTIVE OFFICER IN ACCODANCE WITH SECTION 302 OF THE
SARBANES-OXLEY ACT OF 2002

Exhibit 31.2

I, Steven A. DeMartino, certify that:

1.

I have reviewed this Annual Report on Form 10-K of TransAct Technologies Incorporated;

2. Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the
statements made,  in  light  of  the  circumstances  under  which  such  statements  were  made,  not  misleading  with  respect  to  the  period  covered  by  this
report;

3. Based  on  my  knowledge,  the  financial  statements,  and  other  financial  information  included  in  this  report,  fairly  present  in  all  material  respects  the

financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4. The  registrant’s  other  certifying  officer  and  I  are  responsible  for  establishing  and  maintaining  disclosure  controls  and  procedures  (as  defined  in
Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f))
for the registrant and have:

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to
ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those
entities, particularly during the period in which this report is being prepared;

(b) Designed  such  internal  control  over  financial  reporting,  or  caused  such  internal  control  over  financial  reporting  to  be  designed  under  our
supervision,  to  provide  reasonable  assurance  regarding  the  reliability  of  financial  reporting  and  the  preparation  of  financial  statements  for
external purposes in accordance with generally accepted accounting principles;

(c) Evaluated  the  effectiveness  of  the  registrant’s  disclosure  controls  and  procedures  and  presented  in  this  report  our  conclusions  about  the

effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

(d) Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent
fiscal quarter  (the  registrant's  fourth  fiscal  quarter  in  the  case  of  an  annual  report)  that  has  materially  affected,  or  is  reasonably  likely  to
materially affect, the registrant’s internal control over financial reporting; and

5. The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the

registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

(a) All  significant  deficiencies  and  material  weaknesses  in  the  design  or  operation  of  internal  control  over  financial  reporting  which  are

reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

(b) Any  fraud,  whether  or  not  material,  that  involves  management  or  other  employees  who  have  a  significant  role  in  the  registrant's  internal

control over financial reporting.

Date:  March 13, 2024

/s/ Steven A. DeMartino
Steven A. DeMartino
President, Chief Financial Officer, Treasurer and Secretary

 
 
 
CERTIFICATION OF CHIEF EXECUTIVE OFFICER AND CHIEF FINANCIAL OFFICER
PURSUANT TO 18 U.S.C. SECTION 1350
AS ADOPTED PURSUANT TO
SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

Exhibit 32

In connection with the Annual Report of TransAct Technologies Incorporated (the “Company”) on Form 10-K for the period ended December 31, 2023, as
filed with the Securities and Exchange Commission on the date hereof (the “Report”), each of the undersigned officers of the Company certifies, pursuant
to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes-Oxley Act of 2002, that to the best of his knowledge:

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

(2) The  information  contained  in  the  Report  fairly  presents,  in  all  material  respects,  the  financial  condition  and  results  of  operations  of  the

Company.

Date:  March 13, 2024

/s/ John M. Dillon
John M. Dillon
Chief Executive Officer

Date:  March 13, 2024

/s/ Steven A. DeMartino
Steven A. DeMartino
President, Chief Financial Officer, Treasurer and Secretary

 
 
 
 
 
 
Exhibit 97

Clawback Policy in the Event of a Financial Restatement

I.

Purpose

The purpose of this Clawback Policy in the Event of a Financial Restatement, as may be amended from time to time (this “Policy”), is to describe
the circumstances under which the Covered Executives (as defined below) will be required to repay or return Incentive Compensation (as defined
below)  to  TransAct  Technologies  Incorporated  (the  “Company”).  Each  Covered  Executive  is  required  to  sign  and  return  to  the  Company  the
acknowledgement form attached to this Policy pursuant to which such Covered Executive will agree to be bound by, and to abide by, the terms of
this Policy (“Acknowledgement Form”). This Policy is effective as of October 2, 2023 (the “Effective Date”).

II.

Administration

This Policy shall be administered by the Compensation Committee (the “Committee”) of the Board of Directors of the Company (the “Board”).
The  Committee  is  authorized  to  interpret  and  construe  this  Policy  and  to  make  all  determinations  necessary,  appropriate,  or  advisable  for  the
administration of this Policy. Any determinations made by the Committee shall be final and binding on all affected individuals.

III.

Definitions

For purposes of this Policy, the following capitalized terms have the meanings set forth below.  Other defined terms not defined in this section are
defined elsewhere in this Policy.

A.

“Accounting  Restatement”  means  an  accounting  restatement  due  to  the  material  noncompliance  of  the  Company  with  any  financial
reporting requirement under the securities laws, including any required accounting restatement (a) to correct an error in previously issued
financial statements that is material to the previously issued financial statements (a “Big R” restatement), or (b) that corrects an error that
is not material to previously issued financial statements, but would result in a material misstatement if the error were corrected in the
current period or left uncorrected in the current period (a “little r” restatement).

The following types of changes to financial statements do not represent error corrections, and therefore would not trigger application of
this Policy: (a) retrospective application of a change in accounting principle; (b) retrospective revision to reportable segment information
due to a change in the structure of the Company’s internal organization; (c) retrospective reclassification due to a discontinued operation;
(d)  retrospective  application  of  a  change  in  reporting  entity,  such  as  from  a  reorganization  of  entities  under  common  control;  or  (e)
retrospective revision for stock splits, reverse stock splits, stock dividends or other changes in capital structure. The foregoing list is not
intended to be exhaustive and is subject to any changes in applicable accounting standards.

B.

C.

D.

E.

F.

G.

H.

I.

“Covered Executive” has the meaning set forth in Section IV below.

“Eligible  Incentive  Compensation”  means  all  Incentive  Compensation  (as  defined  below)  that  is  Received  (as  defined  below)  by  a
Covered Executive (a) on or after the Effective Date, (b) who served as a Covered Executive at any time during the performance period
for that Incentive Compensation, (c) while the Company has a class of securities listed on Nasdaq or other national securities exchange or
national  securities  association,  and  (d)  during  the  applicable  Recovery  Period  (as  defined  below).  For  purposes  of  clarity,  in  order  for
Incentive  Compensation  to  qualify  as  Eligible  Incentive  Compensation,  all  four  of  the  conditions  listed  in  this  Section  III.C  must  be
satisfied.

“Excess Compensation” means, with respect to each Covered Executive in connection with an Accounting Restatement, the amount of
Eligible Incentive Compensation that exceeds the amount of Incentive Compensation that otherwise would have been Received had it
been determined based on the restated amounts, computed without regard to any taxes paid, as determined by the Committee.

“Financial Reporting Measures”  are  measures  that  are  determined  and  presented  in  accordance  with  the  accounting  principles  used  in
preparing the Company’s financial statements, and all other measures that are derived wholly or in part from such measures. Stock price
and  total  shareholder  return  (and  any  measures  that  are  derived  wholly  or  in  part  from  stock  price  or  total  shareholder  return)  are
considered Financial Reporting Measures for purposes of this Policy. For the avoidance of doubt, a Financial Reporting Measure need not
be presented in the Company’s financial statements or included in a filing with the Securities and Exchange Commission (“SEC”).

“Incentive Compensation” means any compensation that is granted, earned or vested based wholly  or  in  part  upon  the  attainment  of  a
Financial Reporting Measure.

Incentive Compensation shall be deemed “Received” by a Covered Executive in the Company’s fiscal period during which the Financial
Reporting  Measure  applicable  to  such  Incentive  Compensation  is  attained,  even  if  payment  or  grant  of  the  Incentive  Compensation
occurs after the end of that period.

“Recovery  Period”  means,  with  respect  to  any  Accounting  Restatement,  the  Company’s  three  completed  fiscal  years  immediately
preceding the Restatement Date (as defined below) and any transition period (that results from a change in the Company’s fiscal year) of
less than nine months within or immediately following those three completed fiscal years.

“Restatement  Date”  means  the  earlier  to  occur  of  (a)  the  date  the  Board,  a  committee  of  the  Board  or  the  officers  of  the  Company
authorized  to  take  such  action  if  Board  action  is  not  required,  concludes,  or  reasonably  should  have  concluded,  that  the  Company  is
required to prepare an Accounting Restatement, or (b) the date a court, regulator or other legally authorized body directs the issuer to
prepare an Accounting Restatement.

IV.

Covered Executives

This Policy applies to each individual who is or was designated as an “officer” of the Company under Rule 16a-1(f) under the Securities Exchange
Act of 1934, as amended (each a “Covered Executive”), whether or not such Covered Executive is serving at the time the Excess Compensation is
required  to  be  repaid  to  the  Company.  This  Policy  will  apply  without  regard  to  whether  any  misconduct  occurred  or  whether  the  Covered
Executive  had  any  individual  knowledge  or  responsibility  related  to  the  erroneous  financial  statements  necessitating  the  relevant  Accounting
Restatement.  For  the  avoidance  of  doubt,  in  the  event  that  a  Covered  Executive  commits  a  significant  legal  or  compliance  violation  under  the
Company’s  Clawback  Policy  in  the  Event  of  a  Legal  or  Compliance  Violation  (the  “Compliance  Violation  Clawback  Policy”)  that  leads  to  an
Accounting Restatement under this Policy, the amount to be recovered shall be the greater of the amount of Excess Compensation calculated in
accordance with this Policy and the amount determined by the Committee under the Compliance Violation Clawback Policy.

V.

Recoupment of Excess Compensation; Accounting Restatement

A.

B.

In the event of an Accounting Restatement, the Company will recover reasonably promptly any Excess Compensation in accordance with
this Policy.  Accordingly, the Committee will promptly determine the amount of any Excess Compensation for each Covered Executive in
connection  with  such  Accounting  Restatement  and  will  promptly  thereafter  provide  each  Covered  Executive  with  a  written  notice
regarding  the  required  repayment  or  return,  as  applicable,  and  setting  forth  the  amount  of  Excess  Compensation  due.  For  Eligible
Incentive Compensation based on (or derived from) stock price or total shareholder return where the amount of Excess Compensation is
not  subject  to  mathematical  recalculation  directly  from  the  information  in  the  applicable  Accounting  Restatement,  the  amount  will  be
determined  by  the  Committee  based  on  a  reasonable  estimate  of  the  effect  of  the  Accounting  Restatement  on  the  stock  price  or  total
shareholder  return  upon  which  the  Eligible  Incentive  Compensation  was  Received  (in  which  case,  the  Company  will  maintain
documentation  of  the  determination  of  such  reasonable  estimate  and  provide  such  documentation  to  The  Nasdaq  Stock  Market
(“Nasdaq”)).

The Committee has broad discretion, based on all applicable facts and circumstances, including consideration of pursuing an appropriate
balance of cost and speed of recovery, to determine the appropriate means of recovery of Excess Compensation, subject to it occurring
reasonably  promptly.  To  the  extent  that  the  Committee  determines  that  a  method  of  recovery  other  than  repayment  by  the  Covered
Executive in a lump sum in cash or property is appropriate, the Company will, subject to Section V.D, determine alternative means of
recovery, which may include an offer to enter into a repayment agreement (in a form reasonably acceptable to the Committee) with the
Covered Executive. For the avoidance of doubt, except as set forth in Section V.D below, in no event may the Company accept an amount
that is less than the amount of Excess Compensation in satisfaction of a Covered Executive’s obligations under this Policy.

C.

D.

To the extent that a Covered Executive fails to repay all Excess Compensation to the Company when due (as determined in accordance
with Section V.B above), the Company will take all actions reasonable and appropriate to recover such Excess Compensation from the
applicable Covered Executive. The applicable Covered Executive may, in the discretion of the Committee, be required to reimburse the
Company for any and all expenses reasonably incurred (including legal fees) by the Company in recovering such Excess Compensation
in accordance with the immediately preceding sentence.

Notwithstanding  anything  in  this  Policy  to  the  contrary,  the  Company  will  not  be  required  to  take  the  actions  contemplated  by  this
Section V if the following conditions are met and the Committee determines that recovery would be impracticable:

1.

2.

3.

The direct expenses paid to a third party to assist in enforcing the Policy
against a Covered Executive would exceed the amount to be recovered, after the Company has made a reasonable attempt to
recover the applicable Excess Compensation, documented such attempts and provided such documentation to Nasdaq;

Recovery would violate home country law where that law was adopted prior
to  November  28,  2022,  provided  that,  before  determining  that  it  would  be  impracticable  to  recover  any  amount  of  Excess
Compensation  based  on  violation  of  home  country  law,  the  Company  has  obtained  an  opinion  of  home  country  counsel,
acceptable to the Nasdaq, that recovery would result in such a violation and a copy of the opinion is provided to Nasdaq; or

Recovery  would  likely  cause  an  otherwise  tax-qualified  retirement  plan,  under  which  benefits  are  broadly  available  to
employees of the Company, to fail to meet the requirements of Sections 401(a)(13) or 411(a) of the Internal Revenue Code of
1986, as amended, and regulations thereunder.

VI.

Indemnification Prohibition

The Company is prohibited from indemnifying any Covered Executive against the loss of any Excess Compensation that is repaid, returned or
recovered in accordance with the terms of this Policy or any claims relating to the Company’s enforcement of its rights under this Policy. This
prohibition also applies to payment to, or reimbursement of, a Covered Executive for premiums for any insurance policy covering any potential
losses under this Policy. Further, the Company may not enter into any agreement that exempts any Incentive Compensation from the application of
this  Policy  or  that  waives  the  Company’s  right  to  recovery  of  any  Excess  Compensation,  and  this  Policy  will  supersede  any  such  agreement
(whether entered into before, on or after the Effective Date).

 
 
VII.

Amendment; Termination

The Committee may amend or terminate this Policy from time to time in its discretion. Notwithstanding anything in this section to the contrary, no
amendment or termination of this Policy will be effective if such amendment or termination would (after taking into account any actions taken by
the Company contemporaneously with such amendment or termination) cause the Company to violate any federal securities laws, SEC rule or the
rules of Nasdaq or any national securities exchange or national securities association on which the Company’s securities are then listed.

VIII. Other Recoupment Rights; No Additional Payments

The  Committee  intends  that  this  Policy  will  be  applied  to  the  fullest  extent  of  the  law.  The  Committee  may  require,  through  execution  of  the
Acknowledgment  Form  or  otherwise,  that  any  employment  agreement,  equity  award  agreement,  or  any  other  agreement,  plan  or  arrangement
entered into or adopted on or after the Effective Date will, as a condition to the grant of any benefit thereunder, require a Covered Executive to
agree to abide by the terms of this Policy. Except as otherwise explicitly provided for in this Policy, any right of recoupment under this Policy is in
addition to, and not in lieu of, any other remedies or rights of recoupment that may be available to the Company under the Sarbanes-Oxley Act of
2002  or  other  applicable  law,  regulation,  rule,  or  Company  policy,  or  pursuant  to  the  terms  of  any  employment  agreement,  equity  award
agreement, or similar agreement, plan or arrangement and any other legal remedies available to the Company.

IX.

Successors

This Policy shall be binding and enforceable against all Covered Executives and their beneficiaries, heirs, executors, administrators or other legal
representatives.

Appendix

TransAct Technologies Incorporated
Clawback Policy in the Event of a Financial Restatement
Acknowledgment Form

By signing below, the undersigned acknowledges and confirms that the undersigned has received and reviewed a copy of the Company’s Clawback Policy
in the Event of a Financial Restatement, as may be amended from time to time (the “Policy”). Capitalized terms used but not otherwise defined in this
Acknowledgement Form have the meaning set forth in the Policy.

By signing this Acknowledgement Form, the undersigned acknowledges and agrees that the undersigned is and will continue to be subject to the Policy
both  during  and  after  the  undersigned’s  employment  with  the  Company  and  that  the  terms  of  the  Policy  are  hereby  incorporated  by  reference  in  any
agreement, plan or arrangement providing for payment of Incentive Compensation to any Covered Executive. Further, by signing below, the undersigned
agrees to abide by the terms of the Policy, including, without limitation, by returning or repaying any Excess Compensation (as defined in the Policy) to the
Company to the extent required by, and in a manner permitted by, the Policy.