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Travis Perkins

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FY2020 Annual Report · Travis Perkins
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Annual Report and Accounts 2020

Building for the future

 
 
 
 
 
 
 
 
Getting the 
fundamentals right

The Covid-19 pandemic has acted as a catalyst for 
change in our business and has provided the 
opportunity to accelerate some of our strategic initiatives 
to strengthen the core of the business and position us 
well for the future.

The impact of the pandemic meant that our 2020 
financial performance was lower than in 2019, but  
we have demonstrated great resilience.

Getting it right for our:

Colleagues, customers, 
suppliers and 
shareholders

Customers - see page 16
Strategy - see page 18 
Suppliers - see page 65
Colleagues - see page 66

Other information

www.travisperkins.co.uk
www.toolstation.com
www.benchmarxkitchens.co.uk
www.bssindustrial.co.uk
www.ccfltd.co.uk
www.keyline.co.uk
www.wickes.co.uk
www.cityplumbing.co.uk
www.theunderfloorheatingstore.com

Travis Perkins plc  Annual Report and Accounts 2020
Travis Perkins plc  Annual Report and Accounts 2020

1
1

Financial statementsGovernanceStrategic report  What’s in our report

Strategic report 
Governance 
Financial statements 
Other information 

3
75
121
189

Strategic report
Financial performance
3 
At a glance
4 
Chairman’s statement
6 
Chief Executive’s report
8 
12 
Investment case
14  Market dynamics
16  Business model
18  Our ambition & strategy
24  Strategy in action
26  Key performance indicators (KPIs)
28  Business performance and priorities

32  Merchanting
34  Plumbing & Heating
35  Toolstation
36  Wickes highlights
40  Financial performance
44  Statement of principal risks and  

uncertainties

52  Sustainability overview
71 
Section 172 statement
73  Non-financial information statement

Governance
76  Board of Directors
78  Chairman’s introduction
79  Corporate governance report
84  Nominations Committee report
87  Audit Committee report
93  Directors’ Remuneration report
97  Remuneration Policy report
105  Annual Remuneration report
117  Directors’ report
119  Statement of Directors’ responsibilities
Financial statements
122 
Independent Auditor’s report
131  Consolidated income statement
131  Consolidated statement of  
comprehensive income
132  Consolidated balance sheet
133  Consolidated statement of  

changes in equity

134  Consolidated cash flow statement
135  Notes to the consolidated financial 

statements

179  Company balance sheet
180  Company statement of changes in equity
181  Notes to the Company’s financial 

statements
Other information
190  Five-year summary
192  Other shareholder information

Throughout the Strategic Report, and consistent with prior years, alternative performance measures (“APMs”) are 
used to describe the Group’s performance. These are not recognised under IFRS or other generally accepted 
accounting principles (“GAAP”). The Board manages and assesses the performance of the business on these 
measures and believes they are more representative of ongoing trading and facilitate meaningful year-on-year 
comparisons and hence provide useful information to shareholders. APMs are defined in the notes to the financial 
statements and reconciled to the closest GAAP measure. 

2

Travis Perkins plc  Annual Report and Accounts 2020

Financial performance

Other information

Like-for-like revenue

(7.1%)
2019: 3.8%

Adjusted EPS

42.4p
2019: 112.7p

Return on capital employed

5.5% 
2019: 10.1%

Revenue

£6,158m

2019: £6,956m

Adjusted operating profit

£227m

2019: £442m

Covenant net debt

£40m

2019: £344m

Loss after tax

£22m

2019: profit after tax £123m

Operational highlights

 – Continued progress on strategic agenda 
across digital enablement, customer 
fulfilment, process simplification and 
branch network rationalisation despite the 
challenges of Covid-19

 – Toolstation’s strong outperformance of the 
market maintained with like-for-like growth 
of 22.2%. Branch rollout continues at pace 
in the UK and Europe

 – Robust second-half recovery in 

Merchanting and P&H driven by repairs, 
maintenance and improvement demand

 – Wickes taking market share with  

like-for-like growth of 5.5%. Demerger 
process recommenced

Travis Perkins plc  Annual Report and Accounts 2020

3

Financial statementsGovernanceStrategic reportAt a glance

Travis Perkins is the largest distributor of building materials 
and products in the UK, serving a broad range of end 
markets from generalist to specialist propositions in the 
building, construction and home improvement markets

Large and varied 
customer base 

Broad geographical 
spread in the UK 

Engaged colleagues in 
the UK and Europe 

Mature branch  
network 

200k

Trade credit customers

£6.2bn

Revenue

29k

Colleagues

1,976

Branches

Our key brands

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Travis Perkins plc  Annual Report and Accounts 2020

543 branches 
5,400 colleagues
£0.6bn revenue

846 branches 
11,700 colleagues
£3.1bn revenue

354 branches 
3,500 people 
£1.1bn revenue

233 branches 
8,300 colleagues
£1.4bn revenue

 
 
Strategic report

Governance

Financial statements

Other information
Other information

The Group’s strategic aim is to deliver best-in-class 
service to trade customers, through businesses 
with clear competitive advantages and
strong, market-leading positions

Focus on the trade

One of Europe’s fastest growing suppliers of tools, accessories
and building supplies to trade and DIY customers, through a
market-leading multi-channel offering

The UK’s largest network of builders merchants, supplying
building materials, tool hire and kitchen products to trade
customers ranging from sole traders to national housebuilders

Suppliers of specialist solutions to main contractors and 
subcontractors in the residential, infrastructure, commercial and 
industrial construction sectors

An integrated branch network with online capability supplying installer 
and contract customers with an extended range of plumbing and 
heating products, including its successful own-brand ranges

Digitally-led, service-enabled, home improvement business,
with sales split almost equally between DIY, small trade
customers and installed Do It For Me projects

Regional split
●  South-East: 31%
●  North & Scotland: 25%
●  Midlands: 24% 
●  Wales and South-West: 20%

Product mix
Plumbing & heating: 36% 
Heavyside: 32%
Lightside: 19% 
Timber: 13%

Distribution
Collect: 40%
Deliver: 60%

Cash or credit
Cash: 40% 
Credit: 60% 

Travis Perkins plc  Annual Report and Accounts 2020

5

Financial statementsGovernanceStrategic reportChairman’s statement

“I am enormously proud of the role the 
Group has played and the attitude 
shown by our colleagues in responding 
to the Covid-19 pandemic. This resilience, 
driven by the values we hold, will stand 
the Group in good stead for the future”

Stuart Chambers
Chairman

Covenant net debt

£40m

2019: £344m

Return on capital employed

5.5%

2019: 10.1%

6

Travis Perkins plc  Annual Report and Accounts 2020

Introduction
It is with great pleasure that I introduce the 
Annual Report for the Group for the year 
ended 31 December 2020. As I prepare to 
hand over the Chair to Jasmine Whitbread at 
the end of March it brings the opportunity to 
reflect back on what has been an 
extraordinary year for all of us. The most 
important message I wish to convey is one of 
sincere gratitude for the commitment and 
energy that all the people across the Travis 
Perkins Group have shown in responding to 
the challenges of the Covid-19 pandemic and 
in playing their vital part in keeping the 
construction industry supplied. I am 
enormously proud of the role the Group has 
played and the attitude shown by our 
colleagues and I firmly believe that this 
resilience, driven by the values we hold, will 
stand the Group in good stead for the future.

Performance
The safety of everyone who interacts with us, 
most often our colleagues, customers and 
suppliers, is of paramount importance to the 
Group. In 2020 we faced the challenge of 
working safely whilst adapting to the 
requirements of Covid-19 and amended our 
business models. This has been difficult, with 
the five fatal accidents involving our 
businesses providing a stark reminder of the 
risks we can generate for ourselves and 
others. Whilst there have been areas of 
important progress, it is clear to me that in 
2020 we did not always meet the high 
standards we set for ourselves and are rightly 
thoughtful about how we can improve our 
safety performance. 

In a year of considerable uncertainty 
containing two lockdowns the Group 
produced a creditable performance. Total 
Group revenues were down 11% but this 
masks significant progress in many areas 
driven by digital innovation and strong 
customer propositions in both the DIY and 
the trade home improvement markets.

On a statutory basis operating profit reduced 
to £77m (2019: £232m) reflecting the costs 
of the restructuring programme necessitated 
by the pandemic. Adjusted operating profits 
decreased by 49% to £227m, with all 
businesses impacted, although Wickes and 
Toolstation delivered highly resilient 
performances due to their digitally enabled 
business models and exposure to the DIY 
and local trade market segments.

Strategy
In March 2020 we announced the 
postponement of the Wickes demerger 
process due to the Covid-19 pandemic. This 
was unavoidable but, due to the hard work 
and the advanced state of preparedness of 
the process, the Group is confident that this 
can be successfully concluded in April 2021. 
Wickes is in excellent shape to prosper as a 
stand alone business and the demerger is 
consistent with the strategic agenda 
announced in December 2018 for the Group 
to focus on majority-trade businesses.

The Board and Executive leadership team 
have considered carefully the potential 
changes to the construction and distribution 
industries and are developing a strong 
agenda to maintain the leading positions of 
our advantaged trade focused businesses. 
The Group has also focused on the shorter 
term “Strengthening the Core” phase, 
particularly on IT and digital development. 
The staged modernisation of core IT systems 
has the potential to unlock significant 
opportunities for the Group and therefore 
remains a key priority.

Board and Leadership
Given the postponement of the Wickes 
demerger process, I was delighted that Chris 
Rogers was able to serve for an additional 
year on the Board of Travis Perkins. He will 
step down at the 2021 AGM to take up the 
Chairmanship of Wickes plc and once again I 
would like to thank him for his seven years of 
service on the Travis Perkins Board.

In March 2020, Pete Redfern stepped up to 
the role of Senior Independent Director 
following six years’ service on the Board. I am 
confident that Pete’s experience will be 
invaluable to Jasmine as she takes over as Chair.

In addition, John Rogers has taken over as 
chairman of the Audit Committee and Pete 
Redfern, Marianne Culver and Blair 
Illingworth joining the Audit, Remuneration 
and Stay Safe Committees respectively. 
Furthermore, Blair assumed chairmanship of 
the Stay Safe Committee from 1 January 2021.

In 2020, Nick Roberts also announced that 
he was broadening the membership of the 
Group Leadership Team (“GLT”) to include 
the operational leaders of each major 
business unit. This is a significant move to 
ensure connectivity and enhance 
collaboration between business and 
functional leaders across the Group. 

Dividend
The Group has maintained a consistent 
approach to its dividend policy over many 
years. However, it was inevitable that the 
Covid-19 pandemic should force the 
prioritisation of cash management to the top 
of the agenda. The Board recognises the 
importance of dividend distributions and 
intends to reinstate dividend distributions in 
2021, assuming there is no further 
deterioration in the external environment.

Summary and looking forward
As I prepare to step away, I am delighted to 
be able to hand over a Group that is in good 
shape to continue to grow and prosper. The 
underlying markets which we serve remain 
fundamentally strong and, whilst the path 
back to full recovery is hard to predict 
accurately, there are enough indications to 
build confidence that the construction sector 
will recover quickly and grow over the course 
of the economic cycle. With Brexit finally 
settled and a path out of Covid-19 becoming 
clearer, the need to build and update 
residential dwellings and to invest in 
infrastructure development provides a route 
back to sustainable growth. The Group is well 
placed to capitalise on these opportunities 
and, whilst we retain a cautious outlook in the 
near term, the delivery of the initiatives within 
our gift will support market outperformance 
and value growth over the medium term.

Other information

Driven by our values – 
reshaping our purpose

Cornerstones
Our values - the Cornerstones - are 
the foundations of culture and life in 
Travis Perkins Group. They shape the 
way we think and act and our conduct 
towards colleagues, customers and 
suppliers.
– Upholding family values

– Keeping people safe

– Making decent returns

– Working for our customers

– Being the best

Through Covid-19 the Cornerstones 
have acted as our guide, showing us 
the way and pointing to where we 
must try harder. 

Purpose
We are currently at work reshaping our 
purpose and look forward to sharing 
this over the course of 2021. It will 
contain the elements that make the 
Group what it is today: 
– Our heritage, proudly serving 

customers since 1797

– Our values 

– Our trade focus 

– Our commitment to sustainability 

and net zero carbon in 2035

– Our experiences from the Covid-19 
pandemic, helping keep the nation 
warm, dry and secure

– Our ambition and where we want to 

take the Group

These factors are embedded into the 
fabric of our Group, they make us 
what we are and will help us become 
who we want to be. 

Travis Perkins plc  Annual Report and Accounts 2020

7

Financial statementsGovernanceStrategic reportChief Executive’s report

“I reflect on 2020 with great pride  
in the commitment, professionalism 
and tenacity of all our colleagues 
across the Group and their 
determination to support our 
customers, suppliers and the 
communities.”

Nick Roberts
Chief Executive Officer

Revenue

£6,158m

2019: £6,956m

Adjusted operating profit

£227m

2019: £442m

8

Travis Perkins plc  Annual Report and Accounts 2020

Introduction
As I reflect on perhaps the most challenging 
year in our history I do so with great pride in 
the commitment, professionalism and 
tenacity of all our colleagues across the 
Group. Their determination to support our 
customers, suppliers and the communities 
which we serve throughout the pandemic has 
ensured the nation’s critical infrastructure has 
remained operational and our homes safe, 
warm and dry at a time when we needed it 
most. Furthermore, the courage of all 
colleagues through successive periods of the 
pandemic has enabled the construction 
industry, a vital part of the national economy, 
to continue safely. 

Despite the challenge of 2020, I am proud of 
the resilient performance we have delivered 
across our Group. We have shown great 
agility and versatility in adapting our working 
practices and operating models, providing 
new channels through which to serve our 
customers and reshaping our businesses to 
suit the changing demands of our markets.

Safety
The Group’s safety culture has been 
carefully developed over many years, is 
represented clearly in our values and is a 
source of pride to our colleagues. This 
aspect of our culture ensures that the safety 
and well-being of our colleagues remains 
our top priority, and it guided, especially 
through the ongoing pandemic. 

We are highly conscious that as our operating 
models and ways of working changed, the 
risk profile of our activities also changed. 
Colleagues and customers were focused on 
moving and working differently and were 
distracted and fatigued by managing the 
impacts of Covid-19. This resulted in an 
increase in injuries and a total of five fatalities 
during the year which are associated with the 
operations of our businesses. This is an 
unacceptable position to all of us and one 
which is driving careful consideration of our 
safety culture and our ability to provide a safe 
environment irrespective of the conditions 
under which we operate. This is and will 
remain an area of focus over the years ahead. 

Working in partnership 
The pandemic required a national effort to 
ensure the safety and well-being of everyone 
in society, with building material merchants 
and distributors playing a vital role in 
ensuring our communities remained safe, 
warm and dry. As an industry leader we 
worked closely with the UK Government, the 
Builders Merchants Federation and the 
Construction Leadership Council to ensure 
that safe working practices and protocols 
were developed at pace for the construction 
industry, enabling activity to continue during 
the pandemic. We also worked closely with 
our communities to support existing medical 
and community facilities and enable the 
construction of temporary facilities that aided 
the vulnerable. 

Our place in society
Whilst it was appropriate to focus our efforts 
on ensuring the safety and well-being of our 
colleagues, customers and suppliers during 
the year as we navigated the challenges of 
the pandemic, we also progressed our 
broader Environmental, Social and 
Governance (“ESG”) agenda which ensures 
that we continue to be a responsible and 
leading employer upholding the values for 
which we are known. 

We developed and launched a new Code of 
Conduct and implemented policies and 
minimum standards to support the Group’s 
businesses diversity and inclusion, people 
development, sustainable products and 
services and responsible sourcing. 

We have set the objective of being net zero 
carbon by 2035 for Scope 1 and 2 emissions, 
and by June 2021 we will set a target for 

reducing Scope 3 indirect emissions from the 
creation and use of our products.

Staying close to our colleagues in a year 
where we were forced to maintain a physical 
distance was one of our top priorities. Our 
weekly “check-in” surveys, with over 35,000 
responses during the year, have given us 
great insight and enabled us to support our 
colleagues in the right ways, including 
significant steps to protect mental health. We 
have also enhanced our family leave policies, 
as well as ensuring that our front-line 
colleagues received pay increases and 
recognition for their great work. 

In a year that has been difficult for the 
employment market, we have pushed on 
with our apprenticeship programmes, taking 
on 783 apprentices and plan for an 
additional 1,000 in 2021. All of these 
changes will help us build a more diverse 
workforce for the future.

Restructuring the business
From late March to summer 2020, the 
Group’s performance was significantly 
impacted by the Covid-19 pandemic. Faced 
with ongoing disruption and uncertainty, we 
took the tough but necessary decision to 
deliver a major restructuring programme to 
accelerate planned network changes and 
reduce the Group’s cost base. The recovery in 
the second half of the year has been 
extremely encouraging and has 
demonstrated the agility and resilience of the 
Group’s portfolio of businesses.

In keeping with our focus on simplifying the 
Group’s structure and operating model, I 
have made significant enhancements to the 
Group Leadership Team (“GLT”) over the 
year, with the goal of enhancing our capability 
and talent as well as enabling agile decision 
making, sharper operations and better 
communication across the Group. 

The simplified management structure meant 
that the GLT was restructured to include all 
operating company Managing Directors and 
Frank Elkins was appointed to the new role of 
Group Chief Operating Officer. We welcomed 
new appointments to the GLT: Emma Rose as 
Group HR Director, Catherine Gibson as CCF 
MD, Dave Evans as Managing Director of our 
Plumbing & Heating business, Dean Pinner 
as Keyline MD and Phil Tenney as Group 
Chief Information and Technology Officer. 

Other information

Our year in review

Adjusted operating profit down 
49% as the Group was impacted 
by Covid-19 pandemic

Our digitally-enabled businesses, 
Wickes and Toolstation, have 
made significant market share 
gains during the year

Toolstation rollout continues at 
pace with 60 new branches in 
2020

Tough but decisive actions taken to 
restructure the business that have 
accelerated planned network 
changes

Strong second-half recovery after 
the disruption of the initial 
lockdown. Merchant and Plumbing 
& Heating businesses have shown 
their resilience

Wickes demerger recommenced 
and aiming for completion in  
Q2 2021

Portfolio simplification continues 
with the sale of Primaflow F&P 
and Tile Giant

Regular Twitter 
updates to keep 
our customers 
informed and 
connected

Travis Perkins plc  Annual Report and Accounts 2020

9

Financial statementsGovernanceStrategic reportChief Executive’s report continued

“Our colleagues’ determination to 
support the customers, suppliers and 
communities we serve throughout the 
pandemic has ensured the nation’s 
critical infrastructure has remained 
operational and our homes safe, warm 
and dry at a time when we have needed 
it most.” 

Progress against strategic initiatives
Although operational efforts have been focused on managing the 
implications of the pandemic, our teams have also been able to 
make excellent progress on a number of key initiatives supporting 
our strategic objectives of simplifying the Group and focusing on 
our trade customers.

Wickes demerger
I am pleased to be able to confirm that the process to demerge 
has recommenced with the aim of completing in Q2 2021. The 
Wickes digitally-led model has proved highly effective during the 
pandemic and the business is in great shape to embark on its 
journey as a standalone entity.

Toolstation delivered another outstanding performance, 
providing further evidence of the strength of the customer 
proposition. Changes during the year to rapidly increase the 
capability of both the IT infrastructure and the distribution 
operations demonstrated the agility of the model and provided 
further encouragement to push on with the rollout of the 
Toolstation model with 60 new branches in the UK and 17  
more across France, Belgium and the Netherlands.

Outlook
The long-term fundamentals of the Group’s end markets remain 
robust as a result of ongoing demand for new housing and the 
underinvestment in the repair, maintenance and improvement of 
the existing UK housing stock. This is further underpinned by the 
UK government’s adoption of stimulus measures such as Green 
Homes Grant schemes and Help to Buy, plus longer term 
commitments to infrastructure investment.

End markets recovered well during the second half of 2020 with 
robust RMI activity outstripping a lag in the commercial and 
housebuilding sectors. Performance to date in 2021 has followed 
a similar trend despite the stricter lockdown conditions. 

The Group continues to focus on strengthening its core business 
and investing to develop a modern merchanting proposition that 
will leave the Group well placed to continue to outperform its 
markets and generate value for shareholders.

The Merchant businesses, despite substantial disruption from the 
initial lockdown, were able to make good progress on strategic 
plans, particularly around simplifying commercial structures and 
refining our pricing architecture, which will drive future benefits. 
Our new delivery management system, which is rolling out across 
CCF, Keyline and Travis Perkins, will both optimise route planning 
and also enable our customers to track their deliveries.

We successfully developed new digital capabilities and deployed 
tools to help our customers secure the materials they need and to 
help our colleagues efficiently run their operations. Clearly this is 
an area of huge potential and will rightly require our ongoing focus 
and investment. 

We have also taken further steps to simplify the Group’s portfolio 
of businesses with the sales of both Primaflow F&P and Tile Giant 
during the year. It remains our intention to sell the Plumbing & 
Heating business when market conditions are supportive but in 
the meantime our focus is on improving the business.

10

Travis Perkins plc  Annual Report and Accounts 2020

Other information

A year like no other for our customers

“Customers still want their 
work doing, which as builders 
we can do by social 
distancing, but if our suppliers 
are closed we can’t”

“If the construction sector can 
remain strong it will breed 
confidence across other 
sectors. Historically if the 
construction sector is 
performing well the country’s 
economy is performing well”

Travis Perkins customer

Keyline customer

Travis Perkins plc  Annual Report and Accounts 2020

11

Financial statementsGovernanceStrategic reportInvestment case

Building on solid 
foundations

The Covid-19 pandemic has acted as a catalyst for 
change in the Group’s business and has provided the 
opportunity to accelerate some of the Group’s 
strategic initiatives to strengthen the core of the 
business and position the Group well for the future.

The impact of the pandemic meant that the Group’s 
2020 financial performance was lower than in 2019, 
but the Group demonstrated great resilience.

A strong balance sheet and less 
complicated Group enables 
disciplined investments in high 
return businesses.

The Group generates strong 
sustainable cash flows, which have 
proved to be robust during the 
recent economic uncertainty.

The fundamental long-term  
market drivers remain strong  
despite short-term uncertainty 
caused by Covid-19. The UK 
continues to under-invest in  
building new homes and  
maintaining existing homes.

The Group operates in highly 
fragmented markets with over  
50% market share held by small, 
independent businesses.

The Group’s businesses all hold  
#1 or #2 positions in their markets 
with growth in most businesses 
outperforming their end markets.

12

Travis Perkins plc  Annual Report and Accounts 2020

Other information

Travis Perkins plc  Annual Report and Accounts 2020

13

Financial statementsGovernanceStrategic reportMarket dynamics

The Group serves 
all areas of the 
construction market

270,000

Projected annual demand 
for UK homes

90,000

UK home-building 
shortfall

Residential

Commercial

Infrastructure

New build

UK housing demand continues to 
outstrip supply with an annual 
shortfall of c. 90,000 homes.

Repair, maintenance 
and improvement 
(“RMI”)

The average UK home is 70 years 
old and housing stock is relatively 
poorly maintained.

Commercial buildings are needed 
to drive growth in a modern 
economy. Investment in new 
commercial buildings and 
refurbishment of existing stock will 
increase as the economy recovers.

Demand for major infrastructure (rail, 
airports, power stations, 
communication networks and 
utilities) remains strong with 
investment planned in many areas.

Market segmentation

Route to market

Merchant
Fixed price
Specialist merchant
Direct to site (distributed product 
categories)
Retail
Pure play online

2019

22%
5%
28%

19%
22%
4%

Plumbnation  
Underfloor Heating Store  
National Shower Spares

Wickes

Current conditions: residential
Residential acts as a lead indicator for over half of Group revenues

Travis Perkins

Toolstation

BSS | CCF | Keyline | CPS | 
PTS | Benchmarx

Housing transactions are expected to return to pre-pandemic levels by 2023
•  Macroeconomic uncertainty has impacted consumer confidence leading to considered big ticket purchases
•  Strong Government fiscal stimulus, particularly in RMI

UK annual housing transactions

2017

2018

2019

2020

14

Travis Perkins plc  Annual Report and Accounts 2020

Other information

Travis Perkins plc  Annual Report and Accounts 2020

15

Financial statementsGovernanceStrategic reportBusiness model

Strong and lasting customer and supplier relationships, 
combined with the strength of Travis Perkins’ network 
and unique culture allow value creation and growth in 
a self-reinforcing cycle

Inputs
Competitively advantaged 
resources and relationships

Customers

What we do
Collaborative value chain

Resources

Suppliers

Deep customer 
relationships and 
understanding of needs

 – Nationwide branch network, 
embedded in communities

 – 29,000 engaged colleagues, and 

a unique and open culture
 – Industry leading supply chain
 – Strong balance sheet
 – Disciplined capital allocation
 – 200+ year heritage and 

businesses that are #1 or #2 in 
their market

Deep and lasting 
supplier relationships 
with ability to connect 
to customers across 
the country

Underpinned by

Responsible and sustainable approach
 For more information see page 52

16

Travis Perkins plc  Annual Report and Accounts 2020

Other information

Outputs
Self-reinforcing model 
generating growth and 
value for stakeholders

R

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t
s

•  Collaborate, 

specify & quote

•   Negotiate, 

convert & sell

•  Range & source

•  Assort & procure

•   Fulfil, collect, 

deliver

Products and Services

• Fulfilled customers
• Engaged colleagues
• Enriched communities
• Satisfied shareholders
• Valued suppliers

Sound corporate governance
 For more information see page 75

Robust risk management
 For more information see page 44

Travis Perkins plc  Annual Report and Accounts 2020

17

Financial statementsGovernanceStrategic report 
 
Our ambition & strategy

Two major strategic themes:

Simplify 
the Group

Positioning the Group for 
enhanced returns and
long-term growth

Focus on the trade

Developing businesses that
are well placed to win in
their markets

Four strategic priorities

Simplify the Group

Focus on the Trade

   Successfully demerge the 
Wickes business 

   Regenerate Travis Perkins  
General Merchant 
   Accelerate the expansion of the 
Toolstation business, in the UK  
and overseas 
   Deliver an organisational platform 
fit for the future 

18

Travis Perkins plc  Annual Report and Accounts 2020

Strategic report

Governance

Other information

Simplify the Group

Positioning the Group for enhanced 
returns and long-term growth

Rationale

Up to 2018 the Group had grown and become more complex. Sales growth 
had not translated into profit growth and costs had grown too quickly. 
Significant investments had been made which were not suited to a lower 
growth market and capital allocation was challenging. The Group needed to 
become simpler with three clear aims: 

1. More focused capital allocation 
2. Faster decision making 
3. Overhead cost reduction

What have we done?

 Disposed of P&H wholesaler PF&P (January 2020)
 Disposed of retail-focused Tile Giant (October 2020)
   Made significant progress in reducing operational complexity  
through simplification of commercial terms and processes

   Successfully reduced overhead costs

What have we left to do?

   During 2020 the Group placed the planned demerger of Wickes on hold 
in order to focus on managing the Group through the pandemic and 
maximise liquidity. This process has restarted in the first half of 2021

   It remains the intention of the Group to sell the P&H business, 
whilst in the short term continuing to drive operational 
improvements to improve returns further and to optimise 
value for shareholders

Travis Perkins plc  Annual Report and Accounts 2020

19

                    Financial statementsGovernanceStrategic reportOur ambition & strategy 
continued

Focus on the trade

Developing businesses that are well 
placed to win in their markets

Rationale

   The heritage and heartland of the Group is serving 
UK trade customers and this represents the majority 
of the Group’s activity today
    Trade-focused market sectors continue to see the 
largest share of industry growth with more resilient 
margins and a more predictable business cycle
   Trade customers demand competitive prices but still 
recognise the value of innovative solutions and will 
use partners that can offer this

The Covid-19 pandemic 
has created an inflection 
point in customer 
behaviour. The Group 
has used this time to 
accelerate its plans:

Today
A portfolio 
of leading
merchants

20

Travis Perkins plc  Annual Report and Accounts 2020

 Strategic report

Governance

Other information

Strengthen 
the core

Future of a 
trade-focused 
group

    Get the fundamentals right
    Regenerate the Travis Perkins 
General Merchant
    Accelerate growth of 
Toolstation in the UK & Europe
   Implement an organisational 
platform that is fit for the future

    Begin to digitise trade journeys
    Reshape network for the future

    Digital enablement
    Leading advantaged 
customer propositions
    Revised customer 
channels
    Leverage of scale and 
market share
    Servicing modern 
methods of construction

Travis Perkins plc  Annual Report and Accounts 2020

21

Financial statementsGovernanceStrategic reportOur ambition & strategy 
continued

Digital 
enablement

The Group has made significant 
progress in 2020 towards digitising 
key journeys and building tools to 
help customers and colleagues. 
Initially focused on the General 
Merchant business these build on 
the existing and high levels of digital 
engagement enjoyed by the Wickes 
and Toolstation businesses. 

  Customer app 
•  View account balances
•  View and pay invoices
•  View credit notes
•  View statements
•  Shop with your prices
•  Check branch stock
•  Branch finder

  Colleague App
•  Workflow management on  
orders collected in branch

•  Goods in management
•  Stock counting, enhancing branch  

stock accuracy

What this means for customers:  
Placing control of their business in the palm of their hand.

Growth in visits to 
travisperkins.co.uk in 2020

40%

22

Travis Perkins plc  Annual Report and Accounts 2020

Other information

Customer 
fulfilment

High quality fulfilment of customer 
orders remains the principal 
service differentiator across Trade 
businesses. This will be an area of 
ongoing focus and will combine with 
the digital enablement described 
above to give better visibility and 
more choice to customers.

A key part of the delivery of exceptional service in this area 
is the development of the Delivery Management application. 
This was deployed in the first Group business in late 2020 
to facilitate safe and timely delivery to customers with 
maximum transparency and efficiency. Key benefits are: 
•  Enhanced accuracy of delivery, in set time slots
•  Real-time tracking of vehicles
•  Electronic vehicle safety checks
•  One device per vehicle
•  Recording of site hazards

What this means for customers:  
Real-time access to delivery status

Travis Perkins plc  Annual Report and Accounts 2020

23

Financial statementsGovernanceStrategic reportStrategy in action

Process 
simplification

The Group took advantage of lower 
transaction volumes and the availability 
of key resource over the lockdown 
period to make significant progress 
in process simplification and in the 
removal of some historic areas that 
added complexity to our business. 

Simplification of  
cost price recording
High levels of rebate attached to certain 
product categories are a historic feature 
of the supply of building materials.  They 
add complexity to accounting processes 
and reduce margin visibility. Working with 
our suppliers the Group “netted out” over 
50% of rebates to make processes more 
straightforward. 

Simplification of transfers 
within the Group
A significant number of customers want 
to trade with multiple companies across 
the Group. It is our strategic intention to 
make this easier for customers. To start 
this process, the Group made significant 
progress in removing barriers to trading 
between Group businesses, which had 
added complexity and made it harder to 
serve customers.

Network 
evolution

The Group made difficult but necessary decisions 
over the course of 2020 to reduce capacity as  
a result of the Covid-19 pandemic. However,  
the closure of branches in the General Merchant 
business was an acceleration of the strategic 
direction previously highlighted which  
emphasised the requirement for larger  
and more capable branches.

642
General  
Merchant 
branches

83
Branches 
closed

559
Current  
branches

Exiting smaller sites and investing in larger sites leads to:
•  Improvements in safe  

•  Increased delivery 

working practices

capacity

•  A more consistent and  
complete proposition

•  Improved stock depth
•  More effective colleagues

24

Travis Perkins plc  Annual Report and Accounts 2020

Other information

IT 
modernisation

The Group has re-commenced the 
journey towards modernising and 
digitising our businesses and the 
journeys of our customers 
and colleagues.

The Group’s IT modernisation programme  
is currently focused on three areas:

Foundations - starting 
with core finance and 
ledgers to ensure a 
modern system of 
records is available 
throughout the Group. 

Digital - to develop 
the digitisation of key 
journeys for customers 
and colleagues. 

Data - to ensure data is 
secure, consistent, widely 
available and generating 
insights and actions 
across the Group.

Finance 
Foundations

Digital

Data

“We’re modernising  
the Group’s technology  
to set foundations for  
future growth.”

Travis Perkins plc  Annual Report and Accounts 2020

25

Financial statementsGovernanceStrategic reportKey performance indicators (KPIs)

Operational

Adjusted operating profit*

Like-for-like sales

The Group tracks its 
performance using two 
operating KPIs, three financial 
KPIs and two non-financial KPIs 
that the Board believes are key 
indicators of progress against the 
Group’s strategic and financial 
targets. In addition the Group 
has a number of guidance 
measures at a Group, segmental 
and business level, details of 
which are set out in the financial 
performance section on 
pages 40 to 43.

2020

2019

2018

2017

2016

£227m

£442m

£375m

£380m

£409m

2019

2018

2018

Definition (note 2a)
Profit before tax, financing charges and 
income, amortisation of acquired 
intangibles and adjusting items.

Reason
Operating profit is adjusted to exclude 
non-trading items, such as adjusting items 
and the amortisation of other intangible 
assets arising on the acquisition of a 
business, so management can monitor the 
Group’s underlying trading performance.

(7.1)%

2020

2019

2018

2017

2016

3.8%

4.9%

3.3%

2.7%

Definition (note 1b)
Revenue growth adjusted for new 
branches, branch closures, business 
acquisitions and disposals and trading day 
differences. Revenue included in like-for-
like is for the equivalent periods in both 
years under comparison. Branches are 
included once they have traded for more 
than 12 months.

Reason
Like-for-like sales help management 
monitor the performance trend of the 
underlying business and gives a good 
indication of the health of the business 
compared to competitors.

26

Travis Perkins plc  Annual Report and Accounts 2020

 
Other information

Financial

Leverage ratio*

2020

2019

2018

2017

2016

2019

2018

2018

Free cash flow

Return on capital employed*

2.8x

2020

2.5x

2.7x

2.7x

2.7x

2019

2018

2017

2016

£304m

£195m

£168m

£154m

£232m

2020

2019

2018

2017

2016

5.5%

10.1%

10.5%

10.7%

11.3%

2019

2018

2018

2018

Definition (note 25)
The ratio of net debt to earnings before tax, 
interest, depreciation, amortisation and 
adjusting items (“EBITDA"). The figure for 
2018 and earlier is calculated as the ratio 
of lease-adjusted net debt to EBITDA 
adjusted for rent (“EBITDAR").

Reason
The leverage ratio is an indicator for 
management and lenders of the Group’s 
ability to support its debt. The Group has  
a target of 2.5x.

Definition (note 24)
Net cash flow before dividends,  
freehold property purchases and  
disposal proceeds, pension deficit  
repair contributions, adjusting cash  
flows and financing cash flows.

Reason
The Group needs to generate strong free 
cash flows to enable it to invest, expand its 
operations and pay dividends to shareholders. 
Freehold investments are financed by 
property disposals and enable the Group 
to access the best property locations.

Definition (note 26)
Adjusted operating profit divided by the 
combined value of balance sheet debt and 
equity. The figure for 2018 and earlier is 
EBITDA less 50% of property rent divided 
by debt, equity and eight times annual 
property rental expense.

Reason
This ratio allows management to  
measure how effectively capital is used  
in the business to generate returns  
for shareholders.

Non-financial

Accident frequency rate

Carbon intensity

2020

2019

2018

2017

2016

5.6

5.6

7.5

7.7

8.9

2020

2019

2018

2017

2016

21.7

24.6

28.1

30.2

33.2

2019

2018

2018

2019

2018

2018

Definition
The number of lost-time incidents (“LTIs”) 
per million hours worked.

Reason
Keeping people safe is the Group’s first 
priority. This ratio allows management  
to measure progress in ensuring  
a safe workforce.

Definition
Total scope 1 and 2 carbon emissions 
(tonnes of CO₂e) per £m of inflation-
adjusted sales.

Reason
The Group has a responsibility to take 
action to prevent the worst impacts of 
climate change. This ratio allows 
management to measure progress in  
the decarbonisation of our business.

*  These KPIs were impacted by the adoption of IFRS 

16 - Leases on 1 January 2019.

Travis Perkins plc  Annual Report and Accounts 2020

27

Financial statementsGovernanceStrategic reportBusiness performance and priorities

Business 
performance

  Total revenue from continuing 
businesses returned to growth in H2, 
demonstrating the resilience of the 
Group’s business model

  Adjusted operating profit of £227m 
reflecting lower volumes partially offset 
by actions to reduce operating costs, 
including both short term controls and 
acceleration of longer term plans, 
coupled with appropriate government 
support in the merchant businesses

  Delivered £120m annualised cost savings 
with the focus on strengthening the core 
business by closing smaller, subscale 
branches and delayering management

  Net adjusting items of £140m including  
a £121m charge relating to the 
restructuring programme

  Strong free cashflow generation with 
covenant net debt reduced by £304m  
to £40m and successful refinancing of 
September 2021 bond 

£m (unless otherwise stated)

Revenue

Like-for-like revenue (decline)/growth

Adjusted operating profit

Adjusted earnings per share

ROCE

Covenant net debt

Dividend per share

Operating profit

Total (loss) / profit after tax

Basic earnings per share

2020

6,158
(7.1)%

227

42.4p

5.5%

40
nil

77

(22)
(8.8)p

2019

6,956
3.8%

442

112.7p

10.1%

344
15.5p

232

123
48.9p

28

Travis Perkins plc  Annual Report and Accounts 2020

Summary
After an encouraging start to 2020, the first lockdown in the spring 
significantly disrupted both the Group’s trading and supply chain. 
While the Group recovered well in the second half led by the domestic 
Repairs, Maintenance and Improvement (RMI) market, overall revenue 
in 2020 declined by 11.5% to £6,158m. Despite ongoing restrictions, 
performance was encouraging, demonstrating the agility and 
resilience of the Group’s portfolio of businesses.

Throughout the pandemic, the health and safety of our colleagues, 
customers and suppliers has been our first priority. The Group 
continues to work with all parties involved in the construction 
industry, including government and trade bodies, to set standards  
to maintain safe working practices and support the ongoing 
recovery in the sector.

At the start of the initial lockdown in late March, the majority of the 
Group’s businesses were closed and focus was solely on supporting 
essential projects, such as the construction of the Nightingale 
hospitals, with staffing reduced to a minimum to adhere to strict 
safety guidelines. Wickes and Toolstation, due to their advanced digital 
capabilities, were able to repurpose their branches as fulfilment 
centres to support the local trade either via click and collect or home 
delivery, although the Wickes showrooms business remained closed. 

Through May and June, with the majority of the construction industry 
now classified as essential and workers returning to building sites, the 
Group’s businesses began to cautiously reopen, adapting operating 
models to ensure compliance with Covid-19 safety requirements. 
Revenues over the first half of the year were thus down by 19%.

The high growth in the DIY market, which started during the first 
lockdown, has been sustained, benefiting Wickes and, to a slightly 
lesser extent, Toolstation. The broader domestic RMI market also 
recovered strongly, driven by the high number of housing transactions 
and homeowners having both the resources and need to invest in 
their properties as working from home has become far more 
prevalent. The Group has, however, seen a slower return to activity in 
new housebuilding and major commercial projects resulting from 
fewer new projects starting.

With the Group overall well placed to benefit from the shape of the 
recovery, underlying revenues from continuing businesses returned to 
growth in the second half, up 1.4%*. 

* Total Group revenue excluding Tile Giant and Primaflow F&P which were disposed of during 

2020. Toolstation Europe is included as if fully consolidated for both 2019 and 2020.

Other information

Given the largely fixed cost nature of the Group’s branch network and 
lower revenues, adjusted operating profit fell to £227m from £442m 
in 2019. During the year, the Group utilised £74m of government 
assistance in the Merchanting and Plumbing & Heating businesses. All 
support initially received in Toolstation and Wickes, amounting to 
£46m, was repaid due to their strong performance.

Taking into account £140m of adjusting items (principally resulting 
from the business restructuring programme described below), the 
Group delivered a statutory operating profit of £77m (2019: £232m).

Adjusted earnings per share fell to 42.4p per share (2019: 112.7p per 
share). Basic EPS reduced to a loss of 8.8p per share, with the 
difference primarily driven by the costs of the restructuring 
programme. 

Cash generation during 2020 was extremely strong, reflecting the 
Group’s focus on liquidity management throughout the pandemic. 
Dedicated focus on working capital ensured both the timely receipt of 
debtor balances and that all suppliers were paid to terms, while 
inventory levels were reduced as the Brexit contingency was unwound.
This work enabled the Group to reduce covenant net debt by £304m 
during the year to £40m.

•  Portals to allow online account management were developed to 

enable customers to obtain invoices or proof of delivery and make 
credit account payments;

•  Good progress has been made on the development of customer 

apps that will enable customers to interact via smartphone;

•  Toolstation, which already had strong digital capability, was able to 
quickly move its IT infrastructure to a new platform to support 
significantly more traffic and future-proof the business as it 
continues to grow at pace;

•  The Benchmarx kitchens and joinery brand was integrated into the 
Travis Perkins General Merchant to enable customers to purchase 
from either business via the same credit account. Internal 
structures and incentive schemes have been adjusted to drive 
cross-selling and win a greater share of existing customers’ spend;

•  The rollout of a new delivery management system commenced, 

initially in Keyline and CCF, which will optimise route planning and 
allow customers to track their deliveries.

Whilst a large proportion of trade has returned to traditional methods 
of purchase, these developments have highlighted the significant 
opportunity presented by digitally led service, reinforcing the 
requirement to continue to develop the Group’s digital capability 
across all businesses.

Strategic and operational progress
At a Capital Markets event in December 2018, the Group laid out its 
plans for the years ahead, with two overarching strategic aims being (i) 
to focus on best serving trade customers, and (ii) to simplify the 
business to increase agility, speed up decision making and enable a 
leaner cost base.

Process simplification
In order to protect short term liquidity and also bring forward planned 
activity, the Group commenced a programme working with suppliers 
which led to the netting out of over half of the fixed price discount 
from current commercial arrangements across the Merchanting and 
Plumbing & Heating businesses.

During 2020, the Group has accelerated progress on a number of 
strategic initiatives, in some cases driven by the need to adapt quickly 
and effectively to the challenges presented by the Covid-19 pandemic 
but also as part of the overall drive for business process simplification. 

These changes form a key part of the ongoing work to improve cost 
price visibility in branch and support local decision making. 
Conversations are well advanced with other key suppliers regarding 
further significant netting of fixed price discounts into the invoiced 
price during 2021.

Customer interaction
The Group has set out the objective of creating a “modern merchant” 
capable of interaction with customers in all of its businesses. The 
initial lockdown required a move to predominantly remote 
transactions and, to support that shift, a number of projects were 
delivered:
•  The Travis Perkins General Merchant website was rebuilt to 
significantly improve information on product availability and 
facilitate a notable rise in web-based transactions;

Alongside the changes to cost pricing outlined above, the Merchant 
businesses have simplified selling price guidance available to the 
branch teams. These improvements provide greater consistency of 
pricing and also more relevant shelf-edge pricing on lightside 
products, further improving customer experience.

Travis Perkins plc  Annual Report and Accounts 2020

29

Financial statementsGovernanceStrategic reportBusiness performance and priorities continued

Restructuring programme
In June 2020, reflecting the challenging outlook for the Group’s end 
markets and the fixed cost nature of an extensive branch network, the 
Group announced a significant restructuring programme which 
resulted in the closure of around 190 branches across the 
Merchanting and Plumbing & Heating segments. In addition, a 
number of support function roles were removed across the 
businesses and head office resulting in a reduction of approximately 
2,500 roles, equivalent to 9% of the workforce.

In the Travis Perkins General Merchant, branch closures targeted 
smaller, subscale branches where either there were difficulties in 
operating safe social distancing practices, or where the scale of the 
branch meant that profitability would be difficult in a lower volume 
environment. In the specialist merchants, where the majority of sales 
are delivered to customer sites, the branch closures were also focused 
on branches limited by size, geography or operational layout.

Across all Merchant businesses, the restructuring programme has 
accelerated plans to close these sites and, over time as demand 
rebuilds, establish larger branches that offer a greater depth and range 
of stock, alongside more efficient warehousing and delivery operations.

Where branches have closed, sales retention has been in line with 
expectations, ranging from around a third in smaller general merchant 
branches to over two-thirds in the specialist merchants where the 
customer base comprises larger regional contractors allowing an 
easier transfer of business to remaining branches.

The June restructuring programme will deliver gross cost savings of 
approximately £120m on an annualised basis, with the majority of 
actions completed by the end of August 2020. As volumes recover 
from the 2020 level, some variable overhead will be reinvested to 
support increased activity. An adjusting item of £121m has been 
recognised in 2020 in relation to the restructuring programme. 
Against the potential maximum cash restructuring costs of £85m 
identified in June, around half is expected to be offset by freehold 
disposals and, since June, this figure has been further reduced by 
satisfactory exit of around £10m of lease obligations.

Portfolio actions
Having completed the vast majority of the work on the Wickes 
demerger, on 20 March 2020 the Group announced that it had 
placed the process on hold in order to focus on managing through the 
pandemic and to maximise liquidity across the Group. With the Group, 
and Wickes in particular, having demonstrated the resilience of their 
operating models, the Board has taken the decision to recommence 
the demerger process which is expected to complete in Q2 2021.

Wickes delivered an excellent performance during 2020 with 
like-for-like sales 5.5%, driven by the strength of the Core DIY 
segment which saw like for like growth of 19.3%, a trend which has 
continued into 2021. Showroom closures have had a marked impact 
on Kitchen & Bathroom sales, down (27.4)% on a like-for-like basis 
over the year, and this has been exacerbated in the early weeks of 
2021, by the third national lockdown. For the 52 weeks to 26th 
December 2020 Wickes like-for-like sales were +5.0% with Core 
+18.8% and Kitchens & Bathroom down (27.8)%. Web-based leads 
remain strong though and indicate a level of pent up demand once 
restrictions are eased.

In line with previous plans, Wickes will be capitalised to around 
£130mas at the year end, funded by Travis Perkins.

Allied to the Group’s stated objectives of simplifying the portfolio and 
focusing on the trade customer, the Tile Giant business was sold in 
September 2020.

Although recent market conditions have not supported the sale of the 
core P&H segment, the Group did take the opportunity to dispose of 
the low margin Primaflow F&P wholesale activity in January 2020. It 
remains the intention of the Board to sell the remaining P&H business 
when the time is right whilst in the short term continuing to drive 
operational improvements to enhance returns further and to optimise 
value for shareholders.

Capital markets update
Travis Perkins’ aim post demerger is to continue its focus on delivering 
best-in-class service to its trade customers and leveraging the market 
leading positions of its portfolio of businesses. Management will 
frame the Group’s future ambitions with a Capital Markets Update in 
the summer.

30

Travis Perkins plc  Annual Report and Accounts 2020

Strategic report

Governance

Financial statements

Other information
Other information

Outlook
The long term fundamentals of the Group’s end markets remain 
robust with ongoing demand for new housing and underinvestment in 
the repair, maintenance and improvement of the existing UK housing 
stock. This is further underpinned by the UK Government’s 
commitment to infrastructure investment, alongside stimulus 
measures such as green home improvement schemes. 

End markets recovered well during the second half of 2020 with 
robust RMI activity outstripping a lag in the commercial and 
housebuilding sectors. Performance to date in 2021 has followed a 
similar trend despite the stricter lockdown conditions.

Since the Autumn, the Group has seen challenges with availability of 
product and input cost inflation in core product categories, notably 
timber, core heavyside products such as insulation and plasterboard 
and lightside products sourced from the Far East.

The Group continues to focus on strengthening its core business and 
investing to develop a modern merchanting proposition which will 
leave the Group well placed to continue to outperform its markets and 
generate value for shareholders.

Technical guidance
The Group’s technical guidance for 2021 is as follows:
•  Effective tax rate of 20%
•  Base capital expenditure of around £90m to £100m,  

excluding Wickes

•  Property profits of around £20m

Government assistance
During the first half of 2020, in order to mitigate in part the  
impact of reduced volumes, the Group undertook a number  
of cost reduction actions and was also able to access  
government assistance from the Coronavirus Job Retention  
Scheme and Business Rates Relief arrangements. 

Given the surge in DIY demand, having initially made claims under 
both schemes for the Wickes and Toolstation businesses, the decision 
was taken in December to repay government assistance to those 
businesses of around £46m. Government assistance to the 
Merchanting and Plumbing & Heating businesses in 2020 totalled 
approximately £74m. No further claims are anticipated under either 
scheme in 2021.

Central costs
Unallocated central costs rose by £7m in 2020, driven by £15m of 
stranded costs relating to the separation of Wickes and P&H from the 
Group as disclosed in March 2020. This increase was partially offset 
by savings from the restructuring programme and substantially 
reduced management incentive charges.

Property transactions
Given the impact of the pandemic, fewer property transactions were 
completed in the year than in 2019. After a quiet first half, good progress 
was made on disposing of surplus freehold assets in the second half of 
2020 generating £11m of property profits in the year (2019: £21m). 
Significant progress has already been made in exiting both freehold  
and leasehold sites vacated as part of the restructuring programme 
announced in June. 

Dividend
Given the significant impact of the pandemic on financial 
performance and the risk to the Group’s liquidity, the Board took the 
decision in March 2020 to suspend the dividend. The Board 
recognises the importance of dividend distributions and intends to 
reinstate dividend distributions in 2021 assuming there is no further 
deterioration in the external environment.

Travis Perkins plc  Annual Report and Accounts 2020

31

Financial statementsGovernanceStrategic reportBusiness performance and priorities continued

Merchanting

Revenue

Like-for-like growth

£3,065m

2019: £3,703m

(14.0)%

2019: 3.3%

2021
strategic priorities

•  Continue to enable local 

empowerment with greater 
autonomy on local pricing and 
product range decisions

•  Leveraging the integration of 
kitchens and joinery into the 
General Merchant offer, with shared 
credit accounts and simpler trading

•  Enhanced website with trade 

account management capability 

•  Rebuilding the network with 

larger, more efficient branches 
able to stock a greater depth of 
heavyside products

Total revenue
Like-for-like growth
Adjusted operating profit*
Adjusted operating margin
ROCE
Branch network

2020

2019

Change

£3,065m
(14.0)%
£152m
5.0%
7%
846

£3,703m
3.3%
£284m
7.7%
12%
984

(17.2)%
(17.3)ppt
(46.5%)
(270)bps
(5)ppt
(138)

* Segmental adjusted operating profit figures are presented excluding property profits

After a solid start to the year, trade 
merchanting sales were severely impacted 
by the initial lockdown period with the 
majority of branches closed and focus on 
support only for essential projects, including 
the building of the network of Nightingale 
hospitals Following the classification of the 
majority of construction activities as 
essential, branches progressively re-opened 
from late April onwards although the 
disruption to the supply chain caused by the 
lockdown was significant and took several 
months to unwind, particularly in the 
specialist merchants.

The second half recovery was very 
encouraging though, particularly in the Travis 
Perkins General Merchant, led by domestic 
RMI demand where volumes were 
approaching 2019 levels by the end of the 
year. Housebuilding and commercial 
construction, to which the specialist merchants 
are primarily exposed, were slower to recover 
with volumes still down by between 10% and 
15% during the fourth quarter. 

During the crisis, in order to continue to 
support customers safely, all of the Merchant 
businesses moved to pre arranged collection 
models, organised either by phone or online. 
This has proven successful across the full 
range of customers and work continues to 
develop this offer as a permanent part of the 
customer proposition. 

Gross margins in the Merchanting segment 
were modestly lower than 2019, primarily 
reflecting a reduction in annual volume 
rebates. Input cost inflation was with low for 
the year as a whole although there were 
increases in certain product categories in the 
second half of the year. Prices were adjusted 
to mitigate the impact of these increases, 
while investments were made predominantly 
in lightside categories to ensure relevant shelf 
edge pricing.

32

Travis Perkins plc  Annual Report and Accounts 2020

Other information

Adjusted operating profit

Return on capital employed

Merchanting

£152m

2019: £284m

7%

2019: 12%

2021 
strategic priorities

•  Rollout of leading delivery 

management system in both CCF 
and Keyline to optimise route 
planning and enable customers to 
track deliveries

•  Digital development and expanding 

BIM capability in BSS

•  Expanding TF Solutions, the 

Group’s specialist air conditioning 
and refrigeration business

•  Continued modernisation of 
market-leading propositions 
through enhanced pricing tools and 
process simplification

With significant uncertainty regarding near 
term volumes, as part of the restructuring 
plans 140 Merchanting branches were 
closed. These closures, together with the 
restructuring of sales and above-branch 
support teams, are expected to generate 
around £90m of annualised cost savings. 
These changes have accelerated the planned 
network strategy to exit subscale branches, 
leading to an increase of 7% in the average 
turnover per branch across Merchanting 
which, complemented by investment in larger 
branches as the businesses rebuild, will drive 
longer term operational efficiencies.

These cost actions helped to soften the 
impact of lost sales volume but, with social 
distancing regulations driving inefficiencies, a 
relatively high fixed cost base and gross 
margins down as described above, operating 
margin for the year reduced by 270bps.

Throughout the pandemic the Merchant 
businesses have had a clear focus on cash, in 
particular the collection of monies due from 
credit customers. A successful collaboration 
between the credit, sales and branch teams 
to leverage the businesses’ strong customer 
relationships has resulted in excellent cash 
collections throughout the year with the sales 
ledger in good shape going into 2021.

Travis Perkins plc  Annual Report and Accounts 2020

33

Financial statementsGovernanceStrategic reportBusiness performance and priorities continued

Plumbing & 
Heating

Revenue

Adjusted operating profit

£1,069m

2019: £1,465m

£19m

2019: £48m

2021
strategic priorities

•  Focus on “quality of sales” using 

significantly enhanced data to get 
the right mix of business

•  Continuing to improve the business 
and earnings growth through cost 
reduction and improved efficiency

•  Complementary online platforms 
providing breadth in specialist 
categories and increasing digital 
sales participation

•  Operating as a stand-alone 

business with independent support 
functions, enabling a sale at the 
right time

Total revenue
Like-for-like growth
Adjusted operating profit3
Adjusted operating margin
ROCE
Branch network

20201

20192

Change

£1,069m
(11.2)%
£19m
1.8%
5%
354

£1,465m
(1.7)%
£48m
3.3%
13%
375

(27.0)%
(9.5)ppt
(60.4)%
(150)bps
(8)ppt
(21)

1.  2020 figures include £28m of revenue and £0.7m of adjusted operating profit plus the £1.8m profit on sale of the 

business.

2.  2019 figures include £269m of revenue and £7.4m of adjusted operating profitf rom PF&P wholesale, which was sold  

in January 2020. 

3.  Segmental adjusted operating profit figures are presented excluding property profits.

During the initial lockdown, P&H was the 
most significantly impacted of the Group’s 
businesses with branches initially being 
forced to close, customers restricted to 
essential maintenance work and the 
subsequent challenges faced by installers 
who had to adopt a very careful approach to 
working in domestic properties.

The combination of encouraging sales, higher 
gross margin and cost actions led to an 
operating profit in the second half of £27m, 
some 10.7% ahead of the previous year, 
which indicates the health of the business. 
Over the full year, the disruption of the first 
half led to an operating profit of £19m 
(2019: £48m).

The recovery in the second half of the year 
has been robust, however, with like-for-like 
sales up 0.9% driven by strong demand 
through the branch and showroom network. 
The new build and social housing sectors 
have lagged though, as have sales on  
major contracts.

It remains the intention of the Group to divest 
the P&H business when the market conditions 
are suitable. The Board will continue to focus 
on implementing strategic actions to improve 
the remaining Plumbing & Heating business 
further whilst assessing opportunities to 
optimise value for shareholders.

The performance of the specialist digital 
businesses - Underfloor Heating Store and 
Plumbnation - was particularly encouraging 
with total sales of £51m during the year 
representing a 7% growth.

Gross margins were ahead of prior year, with 
the impact of lower annual volume rebates 
offset by the shift in sales mix towards small 
installer customers and the business mix 
change following the sale of the PF&P 
wholesale business in January.

34

Travis Perkins plc  Annual Report and Accounts 2020

Other information

Toolstation

Revenue

£633m

2019: £445m

Like-for-like growth

22.2%

2019: 16.3%

2021
strategic priorities

•  Continued network growth with a 

further 100 branches in 2021: 60 in 
the UK and 40 in Europe

•  Trials of new formats, including 
click-and-collect only branches

•  Launch of mobile app to further 

enhance digital capability

•  Rollout of UK trade credit offer  
to appeal to an even wider 
customer base

Toolstation revenues increased by £188m in 
the year, with the consolidation of Toolstation 
Europe (following the acquisition in Q4 2019) 
accounting for £48m of the increase. 
Like-for-like growth of 20.9% in Toolstation 
UK represented an exceptional performance, 
especially given the level of disruption from 
the lockdown in late March and April.

Alongside the ongoing work to continue to 
ensure a compelling customer proposition, 
the Toolstation UK business also made 
significant progress in developing its 
infrastructure. With branches unable to serve 
customers directly during the initial lockdown, 
the branches operated as click & collect 
fulfilment centres. 

Total revenue
Like-for-like growth
Adjusted operating profit*
Adjusted operating margin
ROCE
Branch network (UK)
Branch network (Europe)
Adjusted operating profit – UK

2020

£633m
22.2%
£8m
1.2%
2%
460
83
£24m

2019

£445m
16.3%
£25m
5.5%
7%
400
66
£29m

Change

42.2%
5.9ppt
(68.0)%
(430)bps
(5)ppt
60
17
(17.2)%

* Segmental adjusted operating profit figures are presented excluding property profits

To support this the Toolstation website was 
rebuilt in a matter of days, before the wider IT 
infrastructure of the business was 
replatformed over following weeks in order to 
be scalable and more resilient as the 
business grows.

The pivot to digital trading required a 
significant increase in direct-to-customer 
deliveries, and to satisfy this demand the 
Redditch distribution centre was expanded 
and repurposed from store replenishment to 
customer fulfilment. Despite a pause in the 
network expansion programme between 
March and June as fitters could not access 
sites, 60 new branches were opened in the 
UK during the year as planned. New formats 
continue to be trialled, including smaller 
footprint branches and variations on the click 
& collect model to improve both the 
customer experience and operational 
efficiency. The number of new stores for 
2021 is expected to be similar to 2020. 

The costs involved in adapting and running 
the distribution network on a socially 
distanced basis, as well as the higher 
proportion of delivered sales and the costs to 
make the necessary improvements to the 
business’ digital capabilities, increased the 
operating costs of the business during the 
year, more than offsetting the growth in gross 
profit generation in the UK.

For Toolstation Europe, the response to 
Covid-19 has differed across the countries in 
which the business operates but, in all cases, 
the strength of the customer proposition has 
driven further market share gains. The 
combination of the multichannel offering and 
consistent availability of stock has been 
extremely well received by tradespeople 
across the Netherlands, Belgium and France 
and has allowed branches to trade effectively 
throughout the pandemic when competitors 
have been forced to close.

These competitive advantages have seen 
underlying revenue* increase by 79% in the 
Netherlands and Belgium (60% on a like for 
like basis) where 9 new branches were 
opened, taking the total to 64. In France 
underlying revenue* grew by 92% with 
like-for-like sales up 75%. 8 new branches 
were added, taking the total to 19, and a new 
distribution centre in Lyon is now operational, 
laying the foundations for future expansion.

With the European business very much at the 
initial rollout stage, and with the disruption of 
the pandemic, a loss of £(16)m was recorded 
for 2020. Losses in 2021 are expected to be 
at a similar level as the rollout of new 
branches continues at pace.

Travis Perkins plc  Annual Report and Accounts 2020

35

Financial statementsGovernanceStrategic reportBusiness performance and priorities continued

Key highlights 

2020 revenue

Like-for-like sales growth

£1.4bn
5.5%
2/3sales digitally-led
233stores with 142 stores in our new 
c.550k
28,000 
sq ft

TradePro members

format

Digitally-led,  
service-enabled, home 
improvement business

average store size

36
36

Travis Perkins plc  Annual Report and Accounts 2020
Travis Perkins plc  Annual Report and Accounts 2020

Retail

Total revenue
Like-for-like growth4
Adjusted operating profit3
Adjusted operating margin
Return on capital employed
Store network – Wickes

20201

20192

£1,391m
5.0%
£77m
5.5%
6%
233

£1,342m
8.6%
£97m
7.2%
7%
235

Change

3.6%
(3.6)ppt
(20.6)%
(170)bps
(1)ppt
(2)

1.  2020 figures include £31m of revenue and an adjusted operating loss of £0.2m, plus the £1.4m profit on sale  

of Tile Giant

2.  2019 figures include £47m of revenue and £0.1m of adjusted operating profit from Tile Giant, which was sold in 

September 2020.

3.  Segmental adjusted operating profit figures are presented excluding property profits
4.  For the 52 weeks to 26th December 2020 Wickes like-for-like sales were +5.0% with Core +18.8% and Kitchens & 

Bathroom down (27.8)%

Demonstrating the strength of its balanced 
business model, Wickes delivered a highly 
credible 5.5% like-for-like sales growth for 
the full year, despite periods of lockdown and 
disruption to trading operations throughout 
the year.

This performance was driven by strong Core 
sales growth of 19.3% on a like-for-like basis, 
leveraging Wickes’ well developed digital and 
flexible fulfilment capability and increasing 
market share across the year. Sales also 
benefited from heightened DIY customer 
demand across a broad range of categories 
as customers renewed their interest in home 
improvement.

Do It For Me sales were significantly 
impacted by restrictions in trading operations, 
ending the year down (27.4)% on a like-for-
like basis. In-store kitchen and bathroom 
showrooms were, at times, completely closed 
and customers remained cautious 
throughout the year to progress installation 
projects in their homes. A fully digitally 
enabled virtual customer journey was 
developed and launched in the second half of 
the year, enabling Wickes to continue to trade 
despite ongoing showroom closures.

Gross profit margin was marginally higher 
year-on-year as a reduction in promotional 
activity outweighed an unfavourable shift in 
product mix, driven principally as a result of 
the loss of showroom driven business. The 
significant change in fulfilment methods, with 
delivery to customer order volumes more 
than doubling across the year and click and 
collect volumes increasing by over 450%, 
increased fulfilment costs. Work is underway 
to drive efficiencies in distribution overhead 
given the expectation that digital sales 
participation will continue to grow over time.

Overheads were impacted by £9m of costs 
directly as a result of the Covid-19 pandemic 
to ensure customers and colleagues 
remained safe. The business also had to 
carry around £7m of unproductive labour 
costs during the first lockdown period, 
principally relating to Kitchen & Bathroom 
sales, delivery and installation colleagues. 
Following the strong sales performance of 
Wickes, the decision was taken in December 
2020 to repay all government support, which 
is therefore excluded from the Retail segment 
results.

With the continued strong performance of 
the Wickes business and more stable market 
conditions, the Board has re-commenced the 
demerger process with a view to completion 
in Q2 2021.

In September 2020, the Group completed 
the sale of its Tile Giant business.

Other information

Travis Perkins plc  Annual Report and Accounts 2020

37

Financial statementsGovernanceStrategic reportBusiness performance and priorities continued

Wickes has a compelling 
investment case and a clear 
framework to win

Investment case

Distinctive and hard to 
replicate customer 
proposition

Uniquely balanced 
business

Low cost and efficient 
operating model

Proven levers 
for growth

Framework to win

Vision
A Wickes project in every home

Our mission is to 
be the partner of 
choice for home 
improvers and 
local trade

Mission
To be the partner of choice for home improvers and local trade

Customer 
proposition

Local Trade
From trade-trusted branches to  
always being 10% cheaper, we can  
save you time and money when you 
shop with TradePro

Purpose
 To help the nation feel house proud

Do it for me (DIFM)
From concept to completion, plus all 
the finishing touches, we can help you 
with your project every step of the way

DIY
From our curated range to bringing 
you the right quality products at the 
right prices, we can help you to tackle 
your project providing advice, 
guidance and knowledge

Enabler

Delivering brilliant customer experience through engaged colleagues,  
a winning culture and growing responsibly

Foundations

Curated  
product ranges

Digitally-led

Distinctive service 
model providing 
inspiration, 
service  
and fulfilment

Low cost 
right-sized 
physical estate

Simple, clear 
pricing offering 
value to 
customers

38
38

Travis Perkins plc  Annual Report and Accounts 2020
Travis Perkins plc  Annual Report and Accounts 2020

The store model is 
complementary to the digital 
journey with c.95% of sales 
touching the stores

4. DIFM
Space to dream and visualise your 
project with expert help at hand

1. Order fulfilment
Orders picked and ready 
for collection or delivery

Other information

3. Assisted selling
Support to find exactly 
what you need

2. Self service
Simple, quick and  
easy to shop

2021 strategic objectives

  Store model – Enhanced service and estate refresh

  Accelerating DIFM – Natural growth extensions

  Developing digital capability

  DIY category wins – Getting fair share in underweight categories

  Winning for the trade – TradePro growth

 

 Growing responsibly

Guided by strong leadership

Christopher Rogers
Chairman Designate
Chris has served as a Non-executive 
Director of Travis Perkins plc since 2013 
and was the Senior Independent Director 
until 28 April 2020. He is currently a 
Non-executive Director of Sanderson 
Design Group plc (formerly Walker 
Greenbank plc), Vivo plc and Kerry Group. 
He is a visiting fellow at Durham University. 
From 2005 to 2016 Chris was an Executive 
Director of Whitbread plc, serving as Group 
Finance Director and Global Managing 
Director of Costa Coffee. He was Group 
Finance Director of Woolworths Group plc 
and Chairman of the Woolworths 
Entertainment businesses from 2001 to 
2005. Prior to that, he held senior roles in 
the finance and commercial functions of 
Kingfisher plc.

David Wood
Chief Executive Officer
David joined the Wickes Group in May 
2019. With almost 30 years in the retail and 
consumer sector, David is a highly 
experienced executive and CEO with 
extensive board level experience in the UK, 
Europe and North America, having spent 
the majority of his career with Tesco, 
Unilever and Mondelez. David served as 
Commercial Director on the Board of Tesco 
Hungary from 2010 to 2012 and between 
2012 and 2015 David served on the UK 
Operating Board of Tesco PLC as Chief 
Marketing Officer and Group Managing 
Director. More recently David was Group 
President of Kmart Holding Corp from 
2015 to 2017, followed by a brief tenure as 
CEO of Mothercare PLC in 2018.

Julie Wirth
Chief Financial Officer
Julie joined the Wickes Group as CFO in 
November 2018 having held Board and 
senior finance roles at Group and divisional 
level in the retail sector. This included 20 
years at Home Retail Group plc, five years 
at Musgrave GB Ltd and three years at 
Countrywide Farmers plc, with 
responsibility across finance, IT, legal and 
secretariat, and change management.

Travis Perkins plc  Annual Report and Accounts 2020

39

Financial statementsGovernanceStrategic reportFinancial performance

Revenue analysis
Sales across the Merchanting and P&H businesses were hit hard by the initial lockdown but recovered well through the second half of the year. 
As described above, Toolstation was able to adapt its business model during lockdown to maintain trade and subsequently to build on those 
changes to drive exceptional growth during the balance of the year. 

Retail was impacted by the closure of Kitchen & Bathroom showrooms during the first lockdown, which account for around one third  
of sales. The Wickes core business, however, was ideally placed to benefit from the surge in DIY demand and delivered excellent growth 
from June onwards.

Volume, price and mix analysis

Total revenue

Volume
Price and mix

Like-for-like revenue growth
Network expansion and acquisitions / disposals
Trading days

Total revenue (decline) / growth

Quarterly like-for-like revenue analysis

Merchanting

Toolstation

Retail

Plumbing & Heating

(13.4)%
(0.6)%

(14.0)%
(3.5)%
0.3%

(17.2)%

23.6%
(1.4)%

22.2%
19.6%
0.3%

42.1%

5.3%
(0.3)%

5.0%
(1.7)%
0.3%

3.6%

(15.0)%
3.8%

(11.2)%
(16.2)%
0.4%

(27.0)%

Group

(7.2)%
0.1%

(7.1)%
(4.7)%
0.3%

(11.5)%

Like-for-like revenue grow

Merchanting

Toolstation

Retail

Plumbing & Heating

Total Group

Q1 2020
Q2 2020
Q3 2020
Q4 2020

H1 2020
H2 2020

FY 2020

(8.7)%
(42.8)%
(3.1)%
1.3%

(25.8)%
(1.0)%

(14.0)%

9.1%
16.5%
25.5%
34.7%

12.9%
30.4%

22.2%

4.5%
(19.8)%
18.3%
20.0%

(8.2)%
19.6%

5.0%

(1.9)%
(48.4)%
0.4%
1.4%

(22.8)%
0.9%

(11.2)%

(3.8)%
(34.8)%
3.9%
7.7%

(19.3)%
5.9%

(7.1)%

At a Group level, price inflation was neutral across the year reflecting a benign input cost environment. There was one extra trading day in the year 
but the merchant businesses closed earlier than usual in December, as management teams wished to ensure that colleagues could take a longer 
break after a challenging year. This is reflected in the December like-for-like sales which saw a slight dip after a strong upward trajectory in the 
second half.

Toolstation total sales include fully consolidated sales from Toolstation Europe from 1 October 2019, partly driving the significant step up in growth 
between like-for-like and total sales alongside expansion of the Toolstation network. Conversely, P&H total sales figures were impacted by the 
disposal of the PF&P Wholesale business in January 2020 and Retail by the sale of Tile Giant in September 2020.

Operating profit and margin
The significant drop in revenue, combined with a predominantly fixed overhead base, negatively impacted on profitability. As outlined above, the 
Group therefore took swift and appropriate actions to reduce costs, tightly controlling discretionary spend and implementing a restructuring 
programme in June 2020. As a result of these actions, adjusted operating profit for the year was £227m (2019: £442m).

£m

Merchanting
Toolstation
Retail
Plumbing & Heating
Property
Unallocated costs

Adjusted operating profit
Amortisation of acquired intangible assets
Adjusting items

Operating profit

FY 2020

152
8
77
19
11
(40)

227
(9)
(140)

77

FY 2019

284
25
97
48
21
(33)

442
(9)
(200)

232

Change

(46.5)%
(68.0)%
(20.6)%
(60.4)%
(47.6)%
(21.2)%

(48.6)%

Adjusting items in 2020 are primarily related to the restructuring programme at a cost of £121m. In addition, the Group recognised adjusting 
items of £13m in relation to Wickes store impairments and £11m in relation to costs to separate Wickes from the Group ahead of the planned 
demerger. Further details are provided in note 3.

40

Travis Perkins plc  Annual Report and Accounts 2020

Adjusting items in 2019 primarily related to the impairment charge 
taken against the IT improvement programme, and the costs to 
separate the P&H business from the Group.

Free cash flow

(£m)

Finance charge
Net finance charges, shown in note 6, were £85m (2019: £87m). In 
the year, £10m of accelerated interest was incurred on the early 
repayment of the 2014 bond but this was more than offset by a £12m 
favourable year-on-year movement on the remeasurement of foreign 
exchange and derivatives.

Interest costs overall were in line with the previous year as was 
interest recognised on lease liabilities at £59m.

Taxation
The tax charge for continuing activities for the period to 31 December 
2020, including the effect of adjusting items, is £14m (2019: £58m). 
This represents an effective tax rate (“ETR’’) of negative 184.4%  
(2019: 32.1%).

The tax charge for the year before adjusting items is £37m (2019: 
£69m) giving an adjusted ETR of 25.7% (standard rate 19%, 2019 
actual 19.7%). The adjusted ETR rate is higher than the standard rate 
due to the effect of expenses not deductible for tax purposes (such as 
depreciation of property), unutilised overseas losses and a decrease in 
the deferred tax asset related to employee share schemes following a 
decrease in the share price in 2020.

Earnings per share
The Group reported a statutory loss after tax of £22m (2019: profit of 
£123m) resulting in a basic loss per share of 8.8 pence (2019: 
earnings of 48.9 pence). There is no difference between basic and 
diluted basic earnings per share.

Adjusted profit after tax was £105m resulting in adjusted earnings per 
share (note 20(b)) of 42.4p (2019: 112.7 pence). There is no difference 
between adjusted basic and adjusted diluted earnings per share. 

Cash flow and balance sheet
Throughout the Covid-19 crisis the Group has maintained a close focus 
on cash flow and its liquidity position. The actions taken by the Group 
have protected liquidity throughout, generating significant cash from 
working capital during the year and maintaining a strong balance sheet.

As a result of the Government’s decision to allow deferral of VAT 
payments due on or before 30 June 2020 as a result of the Covid-19 
crisis, the Group received a deferred cash benefit on tax payments of 
£107m in H1 2020. This amount was required to be paid to HMRC on 
or before 31 March 2021. Given the strength of the Group’s liquidity 
position, this amount was paid in full during December 2020.

Strategic report

Governance

Financial statements

Other information
Other information

FY 2020

FY 2019

215

122
195
(28)
(59)
(45)

400

421

141
(129)
(26)
(57)
(53)

297

(108)

(121)

12

304

19

195

Group adjusted operating profit excluding 
property profits
Depreciation of PPE and  
other non-cash movements
Change in working capital
Net interest paid (excluding lease interest)
Interest on lease liabilities
Tax paid

Adjusted operating cash flow

Capital investments
Capex excluding freehold transactions
Proceeds from disposals excluding  
freehold transactions

Free cash flow before  
freehold transactions

The key driver of the improvement in free cash flow was a significant 
reduction in working capital during the year, partially offset by the 
reduction in adjusted operating profits previously outlined.

The significant cash inflow from working capital was driven  
primarily by:
•  A reduction in inventory of £97m, principally the result of the 
utilisation of around £60m of additional stock held at the end  
of 2019 to mitigate a possible no-deal exit from the EU. The 
remainder of the working capital movement largely related to the 
efficient use of stock from branches closed as part of the 
restructuring and tight controls in place to manage stock holding 
over the second half of the year, offsetting increases from the 
expansion of the Toolstation network; and lower receivables 
balances, driven by an ongoing focus on cash collections 
throughout the second half of the year and building on the 
excellent work of the credit teams during the first phase of  
the pandemic.

Capital investment
Net capital expenditure was £9m higher than previous year, driven 
primarily by lower disposal proceeds as property transactions were 
paused during the initial lockdown. 

(£m)

Maintenance
IT
Growth capex

Base capital expenditure
Freehold property

Gross capital expenditure
Disposals

Net capital expenditure

FY 2020

FY 2019

(42)
(15)
(51)

(108)
(26)

(134)
64

(70)

(56)
(12)
(53)

(121)
(22)

(143)
82

(61)

Overall base capital spend was £13m lower during the year driven by 
lower spend during the early phases of the pandemic.

Travis Perkins plc  Annual Report and Accounts 2020

41

Financial statementsGovernanceStrategic reportFinancial performance continued

Capital investment continued
The reduction was driven by maintenance capital expenditure where the Group has taken the opportunity to rephase planned vehicle 
replacements, including the reallocation of vehicles previously aligned to branches which have now been closed. 

IT programme spend was slightly ahead of last year, reflecting the investment in projects to modernise the Group’s infrastructure, both as a 
response to the Covid crisis and to accelerate planned changes to enhance the Group’s customer proposition.

Growth capex investment was in line with previous year after a drive during the second half of the year to get the Toolstation UK branch rollout 
back on track following delays during the first lockdown. Two larger footprint Travis Perkins General Merchant branches were also opened 
during the year.

Uses of free cash flow

Free cash flow (£m)

Investments in freehold property
Disposal proceeds from freehold transactions
Acquisitions / disposals
Dividends
Pensions payments
Sale / (purchase) of own shares
Cash payments on adjusting items
Other

Change in cash and cash equivalents

FY 2020

304

(26)
52
54
_
(12)
6
(65)
(15)

298

FY 2019

195

(22)
64
(43)
(116)
(10)
(8)
(90)
(18)

(48)

During the year, the focus on protecting the liquidity position of the Group was highly successful and led to an increase in cash and cash 
equivalents of £298m. The key drivers of the improvement were:
•  Strong free cash flow driven by working capital management
•  Suspension of dividend payments during the year
•  £50m from the sale of Primaflow F&P

Net debt and funding
The strong focus on cash and liquidity, and the resulting cash position of the Group, has driven a significant improvement in the net  
debt position. 

Covenant net debt
Covenant net debt / adjusted EBITDA
Net debt
Net debt / adjusted EBITDA

FY 2020

FY 2019

Change

£40m
0.13x
£1,397m
2.8x

£344m
0.49x
£1,788m
2.5x

£(304)m

£(391)m
0.3x

Target 2.5x

Note - the covenant test under financing agreements is based on ‘frozen GAAP’ before the introduction of IFRS16.  Leverage covenant for June 2020 was relaxed from 3.0x to 3.5x. It 
was waived for December 2020 and will be reinstated at 3.0x at June 2021.

Covenant net debt reduced by £304m from 31 December 2019 to 
£40m. As described above, this movement was a result of increased 
cash balances primarily due to excellent working capital management 
through the year. This was also the principal driver of the 
corresponding reduction in net debt under IFRS 16 Despite the 
significant step down in profitability of the Group, the reduction in 
IFRS 16 net debt caused the rolling 12-month net debt / adjusted 
EBITDA ratio to increase only modestly year-on-year to 2.8x. 

In May 2020 the Group took the prudent step to agree with its lenders 
a relaxation of its financial covenants for the test dates at the end of 
June and December 2020:
•  The interest cover covenant was waived for both June and 

December 2020

•  The net leverage covenant was relaxed to 3.5x for June 2020
•  The net leverage covenant was waived for December 2020
•  A minimum liquidity headroom covenant was established for 

September and December 2020

Funding
As at 31 December 2020, the Group’s committed funding of £950m 
comprised: 
•  £300m guaranteed notes due September 2023, listed on the 

London Stock Exchange

•  £250m guaranteed notes due February 2026, listed on the 

London Stock Exchange. These notes were issued in November 
2020 at a coupon of 3.75%. Proceeds were used to buy in notes 
due to mature in September 2021

•  A revolving credit facility of £400m, refinanced in January 2019, 
of which £54m matures in 2024 and the remaining £346m 
matures in 2025

As at 31 December 2020, the Group had undrawn committed 
facilities of £400m (2019: £400m) and deposited cash of £455m 
(2019: £140m), giving overall liquidity headroom of £855m. The 
Group’s credit rating, issued by Standard and Poor’s, was maintained 
at BB+ negative watch following its review in April 2020. In November 
2020, Fitch Ratings assigned the Group an investment grade rating of 
BBB- with stable outlook.

42

Travis Perkins plc  Annual Report and Accounts 2020

Other information

Building a sustainable business framework
The overall aim of the Group’s financial risk management policies is to 
minimise potential adverse effects on financial performance and net 
assets. The Group manages the principal financial and treasury risks 
within a framework of policies and operating parameters reviewed 
and approved annually by the Board of Directors. The Group does not 
enter into speculative transactions.

The Group negotiated a new revolving credit facility with a syndicate 
of eight banks in January 2019. The new facility is for a total value of 
£400m and matures in January 2024. Built into the agreement is an 
option to extend the size of the facility to £550m, and a further 
one-year extension option which can be activated in March 2021.

The Group’s policy is to enter into derivative contracts only with 
members of its bank facility syndicate, provided such counterparties 
meet the minimum rating set out in the Board-approved derivative 
policy. At the year end the Group had no interest rate derivatives and 
its borrowings were fixed on 100% of the Group’s cleared gross debt 
(before cash and cash equivalents).

The Group settles its currency denominated purchases using a 
combination of currency purchased at spot rates and currency bought 
in advance on forward contracts. It purchases forward contracts for 
approximately 90% of its committed requirements six months 
forward based on the firm placement of forward stock purchases. At 
31 December 2020 the nominal value of currency forward contracts, 
all of which were US dollar denominated, was $85m (2019: $35m).

The Group is a substantial provider of credit to a large portfolio of 
small - and medium-size businesses throughout the UK together with 
some of the country’s largest construction companies. It manages its 
exposure to credit risk through a strong credit control function that 
works closely with the business and its customers to ensure the 
Group offers credit sufficient for the needs of those customers 
without exposing the Group to excessive risk. The bad debt charge in 
2020 was approximately 0.9% (2019: 0.4%) of credit sales.

In summary, the key aspects of the Group’s financial risk
management strategy are to:
•  Run the business to investment grade credit parameters
•  Reduce reliance on the bank market for funding by having a 
diverse mix of funding sources with a spread of maturities

•  Seek to maintain a strong balance sheet
•  Place a high priority on effective cash and working capital 

management

•  Maintain liquidity headroom of over £250m and build and 

maintain good relationships with the Group’s banking syndicate

•  Manage counterparty risk by raising funds from a syndicate  
of lenders, the members of which maintain investment grade 
credit ratings

•  Operate banking covenants attached to the Group’s revolving 

credit facilities within comfortable margins

•  The ratio of net debt to adjusted EBITDA has to be lower than 3.0x 

and it was 0.13x (2019: 0.71x) at the year end

•  Have a conservative hedging policy that reduces the Group’s 

exposure to currency fluctuations

The financial ratios are calculated under IFRS as adopted by the EU as 
it was immediately before the adoption of IFRS 16 – Leases.

Tax strategy and tax risk management
The Group’s objectives in managing and controlling its tax affairs and
related tax risks are as follows:

•  Ensuring compliance with all applicable rules, legislation and 

regulations under which it operates

•  Maintaining an open and co-operative relationship with the UK Tax 

Authorities to reduce its risk profile

•  Paying the correct amount of tax as it falls due

Tax policies and risks are assessed as part of the formal governance 
process and are reviewed by the Chief Financial Officer and reported 
to the Audit Committee on a regular basis. Significant tax risks, 
implications arising from these risks and potential mitigating actions 
are considered by the Board when strategic decisions are taken. In 
particular the tax risks of proposed transactions or new areas of 
business are fully considered before proceeding. The Group employs 
professional tax specialists to manage tax risks and takes appropriate 
tax advice from reputable professional firms where it is considered to 
be necessary. The Group’s tax strategy is published on its website. 

Viability assessment
In accordance with provision 31 of the UK Corporate Governance Code, 
published by the Financial Reporting Council in 2018, the Board of 
Directors has undertaken an assessment of the viability of the Group.

As part of its deliberations the Board undertook a robust review of the 
Principal Risks and Uncertainties facing the Group, how they are 
managed and the actions that could be taken to mitigate their effect 
or avoid them altogether. The resulting disclosures, which include 
those risks that could threaten the Group’s business model, 
performance, solvency and liquidity are shown on pages 44 to 51 of 
the Annual Report. The Board believes the Group is well placed to 
manage those risks successfully.

Board has decided that it is appropriate to assess the performance of 
the Group over a three year period from 28 February 2021, the 
month-end date closest to the approval of the 2020 annual results. 
Three years has been chosen because this is the period that it is 
reasonably possible to forecast forward with a degree of accuracy. 
This is because the Group is subject to the vagaries of the economic 
cycle and property market which cannot reasonably be forecast with 
certainty further than three years forward. Whilst the Board has no 
reason to believe the Group not will remain viable over a longer 
period, the inherent uncertainty involved means three years is the 
appropriate period over which to give users of the Annual Report a 
reasonable degree of confidence.

The Corporate Plan which is prepared annually on a rolling basis 
considers the Group’s future profitability, cash flows, liquidity 
headroom, availability of funds and covenant compliance. For the 
purposes of the viability review, the Board has performed a robust 
sensitivity analysis to stress test the downside scenario principally 
based upon the 2008/2009 financial crisis and the mitigating actions 
that the business would take to protect the Group’s viability. These 
actions include restricting credit and reducing costs, capital and 
revenue investment and payments to shareholders. In undertaking 
this analysis, the Board considered the direct impacts of ongoing 
Covid-19 restrictions and potential further restrictions, as well as 
secondary effects on the wider economy and property market and 
the potential impact of the withdrawal of the government support 
schemes. Given the Group’s trading experience throughout the 
Covid-19 pandemic to date and the nature of the near-term risks to 
the economy, the use of the 2008–2009 financial crisis as a model 
for a prolonged downturn in the housing market remains appropriate.

Based upon the assessment undertaken, the Directors confirm that 
they have a reasonable expectation that the Group will be able to 
continue in operation and meet its liabilities as they fall due over the 
three-year period of their assessment.

Travis Perkins plc  Annual Report and Accounts 2020

43

Financial statementsGovernanceStrategic reportStatement of principal risks and uncertainties

In an exceptional year dominated by the global 
pandemic, we have demonstrated a clear 
understanding of the risks we face and taken a 
proactive approach to risk management to 
identify and pursue opportunities, drive better 
decision making and, most importantly, prioritise 
the safety and well-being of the Group’s 
colleagues and customers.

The pandemic has required an ongoing and agile assessment of risks, 
challenges and issues, adjusting to the development of Covid-19 in 
real time. The pandemic and its wider economic effects continue to 
bring uncertainty to our operations and the delivery of our strategic 
objectives. Even with a mass vaccination programme, this uncertainty 
is likely to persist.

Risk management framework
We operate in an industry and markets which, by their nature, are 
subject to a number of inherent risks. In common with most large 
organisations we are also subject to general commercial, political 
and economic risks. We are able to mitigate those risks by adopting 
different strategies and by maintaining a strong system of internal 
control which is routinely tested and assured.

Our risk management framework has three pillars:
•  Top down - activities at the Board and Group Leadership Team 
levels, focused on material risks to the strategy and operations.

•  Bottom up - activities across the Group that capture risk 

perspectives that are significant at a business unit, programme 
or functional level.

•  Emerging risk - new and emerging risks are considered through 

the regular risk activities above, the results of assurance activities, 
and, at least twice a year, through a process that assesses our risk 
set against external benchmarks.

The output from each pillar informs the process to determine our 
principal risks.

Responsibility and oversight
The Board has overall responsibility for risk management and internal 
controls, and for reviewing their effectiveness at least annually. The 
Board is supported in its assessment by the work of the Audit 
Committee, which regularly assesses the risk framework and the 
results of key assurance processes, including the work of Internal 
Audit, to provide assurance to the Board that risk is being effectively 
managed throughout the Group. Further details on risk management 
responsibilities and oversight are given in the Corporate Governance 
Report on page 79.

Risk appetite
The Board accepts that, in order to achieve its strategic objectives, 
and generate suitable returns for shareholders, it must accept, and 
manage, a certain level of risk. It undertakes an exercise, at least 
annually, to consider the nature and level of risk it is prepared to 
accept to deliver the strategy. Risk appetite is set across a suite of risk 
categories directly relevant to the Group, supported by high-level risk 
statements which set out the expectations for the management and 
control of each category of risk. The resulting assessment of risk 
appetite has been set to balance opportunities for growth and 
business development in areas of potentially higher risk and return, 
whilst prioritising safety and maintaining the Group’s reputation, legal 
and regulatory compliance and the desired high levels of customer 
service and satisfaction.

44

Travis Perkins plc  Annual Report and Accounts 2020

In addition to its annual review in September, earlier in the year the 
Board also assessed whether the level of change prompted by 
Covid-19 might lead it to revise its risk appetite. 

This review concluded that the Group’s response to Covid-19 had not 
sought to take additional risk and that its risk appetite in related risk 
categories was already, and remained, one of low risk.

Risk assessment and reporting
Our risk management processes aim to identify and assess  
risks before they impact on activities, position the businesses  
and support functions to effectively manage those risks and 
leverage related opportunities.

The Board has developed a risk reporting framework that ensures it 
has visibility of key risks, the potential impacts on the Group and how 
and to what extent those risks are mitigated.

Our risk management activities continue to be developed to support 
management’s assessments of threats and opportunities that could 
materially impact strategic delivery, performance, compliance and 
reputation. Whilst Covid-19 has dominated risk activities for much of 
2020, there has also been a focus on developing and delivering the 
risk assessments required by the newly developed minimum 
standards that underpin our 12 material ESG focus areas. This work 
will continue into 2021. In addition, a plan has been developed to 
further embed risk assessment into key strategic and performance 
reviews in 2021, bringing an increased and regular focus on risk and 
opportunity management at key decision points.

Risk assurance
We operate a “three lines of defence” model to obtain assurance that 
major risks are adequately mitigated and controlled, as set out below. 
Oversight is provided by the Group Leadership Team and the Audit 
and Stay Safe Committees, which includes review of progress against 
agreed improvement actions. Regular updates on assurance activities 
are provided to the Board.

Line of 
Defence

1st

Source of assurance

Nature of assurance

Business operations  
& operational 
management

Branches & distribution 
centres

2nd

Central functions 

Includes Safety, Fleet, 
Legal, Finance, IT  
and HR

3rd

Independent reviews

Internal audit, 
external audit and  
other third parties

Direct assurance - execution of 
policies and procedures, training 
completion, management 
controls and monitoring, key 
performance indicators and 
self-assessments

Management assurance - risk 
management programme, 
compliance and monitoring 
activities, central governance 
processes (including the setting of 
policies, procedures and training)

Independent assurance - internal 
audit activities and third party audits 
and reviews that objectively assess 
the adequacy and effectiveness of 
governance, risk management and 
controls and support continuous 
improvement

Other information

Principal risks
The Board and Group Leadership Team robustly assesses the Group’s 
principal and emerging risks at least twice a year. During 2020 the 
Board has considered principal risks at four meetings, including 
detailed assessments of the impact of Covid-19 on the risk set.
The principal risks that we consider to have a potentially material 
impact on the Group’s operations and the achievement of its strategic 
objectives are set out below. They are ordered by risk category rather 
than relative size of risk. The inherent risk (before the operation of 
mitigating controls) is stated for each risk together with an indication of 

the current trend for that risk and strategic objectives that are potentially 
impacted. Further detail in respect of the potential impact of these risks 
and the mitigating actions taken are explored on the following pages.
The scope and potential impact of risks will change over time. As such 
the risks set out below should not be regarded as a comprehensive 
statement of all potential risks and uncertainties that may manifest in 
the future. Additional risks and uncertainties that are not presently 
known to us, or which are currently deemed immaterial, could also 
have an adverse effect on the Group’s future operating results, 
financial condition or prospects.

Risk category
External

Strategic

Technological

Operational

Key
A  Best-in-class services 
B  Focus on trade 
C  Advantaged businesses 
D  Simplify the Group 
E  Financial strength

Principal risks
Market conditions
Pandemic NEW
Changing customer & competitor landscape 
Supplier risks

Strategic objective
ABC
AE
ABC
ABDE

Portfolio management
Change management
ESG NEW

IT systems and infrastructure
Cyber threat and data security

People
Health, safety & well-being
Legal compliance

N  New
h 

Increasing

i  Decreasing

1  Limited change year-on-year

BCDE
ACDE
ABCE

AD
AE

ABC
AE
ABCDE

Risk trend

2020
h
N
h
h

1
1
N

1
h

1
1
h

2019
1

1
1

1
h

h
h

1
1
h

Inherent risk
High
High
High
Medium

Medium
High
High

High
High

Medium
Medium
Medium

Key disruptive risks that may impact the viability of a strategy or 
business model are also identified and managed. Whilst several 
principal risks, including market conditions, supplier risks and the 
changing customer and competitor landscape, include elements that 
are considered disruptive in nature, they are categorised above 
according to the primary driver of the risk.

Key changes in the year
The risk environment in which we operate does not remain static and 
the Board has made the following changes to the principal risk set 
in 2020:

•  Covid-19 was identified as an emerging risk in the 2019 report and 
has been the dominant area of focus for our risk management 
activities throughout 2020. Pandemic risk, specifically in relation 
to Covid-19, is now recognised as a new principal risk due to the 
inherent uncertainty associated with it. A pandemic is one of the 
very few risks that could result in the complete shutdown of our 
operations. Covid-19 has the potential to amplify or accelerate the 
onset of certain of our other principal risks and this potential for 
risk interdependencies has been kept under review during 2020, 
alongside the additional mitigation measures implemented.
•  Brexit risk assessment and contingency planning remained a 

focus in 2020. In preparation for the end of the transition period, 
to offset potential disruption to the flow of goods in the event of 
“no deal”, the business units again built targeted contingency 
stocks in the categories deemed most at risk, to ensure stock 
remained available to customers. To date, there has been little 
Brexit-related impact to the flow of goods although Covid-19 
related disruption at certain ports has impacted us in a limited way.
The Board no longer considers Brexit to be a principal risk. 

Management have prepared for, and will continue to implement, 
the required changes to customs procedures, product standards 
and the recruitment of EU citizens, which remain the more 
significant areas of Brexit impact for the Group. Where relevant, 
Brexit-related risks have been incorporated into our other principal 
risks, and the underlying “bottom up” risk management processes.

•  ESG is an area of increasing importance, as we recognise our 

impact and potential influence on the environment, the 
construction industry and wider society. We are seeking to take a 
leading position on ESG matters, which both addresses our 
responsibilities and an increasing level of interest and expectations 
from our customers, investors and other stakeholders. Accordingly 
ESG matters have been added as a principal risk.

•  The risks in relation to Portfolio Management and Capital 

• 

Allocation have been combined.
In relation to principal risks brought forward from 2019, the Board 
considers that the market conditions risk, supplier risks and the 
changing customer and competitor landscape risk are increasing. 
All other risk trends are unchanged.

Emerging risks
As part of the overall risk assessment process, and in line with the 
requirements of the UK Corporate Governance Code, we capture and 
monitor areas of uncertainty that do not currently present a significant risk 
but which have the potential to adversely impact the Group in the future. 
These emerging risks are identified from regular reviews of risk research 
and other publications, alongside perspectives on emerging risks collated 
from assessments made by the business unit and functional leadership 
teams and the results of assurance activities. The emerging risks 
considered by the Board during 2020 included sustainability and climate 
change matters, digital technologies and, as a result of the pandemic,  
the impacts of changes to working locations and ways of working.

Travis Perkins plc  Annual Report and Accounts 2020

45

Financial statementsGovernanceStrategic report 
 
 
 
Statement of principal risks and uncertainties continued

Risk 
description

Market conditions

Pandemic

Our markets are highly fragmented and cyclical in nature and 
performance is affected by general economic conditions and a 
number of specific drivers of construction, repairs, maintenance and 
improvement and DIY activity. These include the volume of housing 
transactions, driven by mortgage availability and affordability, house 
price inflation, the timing and nature of government activity to 
stimulate activity, net disposable income, consumer confidence, 
interest rates and unemployment levels.

The fundamental long-term market drivers remain robust despite 
Covid-19 related uncertainty in the short-term. Whilst a number of 
longer-term themes are beginning to impact the industry, these 
present us with both opportunities and risks in responding to the 
changes:
•  Traditional ways of working in the industry will change, driven by 

technology and an increasing move to modern methods of 
construction.

•  There is a need to address a growing productivity challenge in the 
construction sector alongside an increasing scarcity of technical 
knowledge, which will hinder industry growth if unaddressed.

•  There is a drive for greater digitisation, which has accelerated as a 

result of the pandemic.

The Covid-19 pandemic has significantly impacted our operations 
and results in 2020. It is not clear how long the pandemic will last, 
how much more extensive it may yet become, what impact further 
virus variants could have, how quickly approved vaccines will be 
distributed and how effective they prove to be, or what further 
measures may be introduced by governments to mitigate the 
associated health, economic and societal impacts.

Central UK Government, and the devolved authorities in other parts 
of the UK, have deemed the Group to be an essential provider to 
ensure critical national infrastructure remains operational and homes 
remain warm and dry. Any change to this status would significantly 
impact our operations and results.

The pandemic may lead to a significant and prolonged impact for 
the Group in respect of:
•  Operational disruption resulting from high levels of colleague 

absence, attempts to contain an outbreak at a Group location or 
further measures taken to contain virus peaks, whether localised 
or national. This could impact our ability to operate our branch 
and distribution network, or provide functional support to the 
business, if this cannot be delivered remotely.

•  The ability to deliver and measure social value will become 

•  Pressure on colleagues to adapt to rapidly changing 

fundamental to long-term success.

We must also manage the impacts of changing building standards 
and the UK Government’s future framework for heat in buildings 
through the products and services that we offer.

circumstances, ways of working and resourcing levels, which may 
impact their health and well-being.

•  Disruption to our supply chain, which operates across multiple 
territories. In addition to the proximate disruptive effects of the 
pandemic, the supply chain may also be impacted by business 
closures and consolidation activity.

•  Levels of consumer confidence in an uncertain economic 

environment, which may adversely impact demand for our 
products and services.

Impact

•  Adverse effect on financial results
•  Loss of market share

•  Detrimental impact to health and well-being
•  Adverse effect on operations, financial condition and results

Risk 
mitigation

Our businesses all hold #1 or #2 positions in their chosen markets.

We maintain a comprehensive tracking system for lead indicators 
that influence the market for the consumption of building materials 
in the UK.

The Board conducts an annual review of strategy, which includes an 
assessment of likely competitor activity, market forecasts and 
possible future trends in products, channels of distribution and 
customer behaviour.

Significant events that may affect the Group are monitored by the 
Group Leadership Team and reported to the Board monthly by the 
Group CEO. Should market conditions deteriorate then the Board 
has a range of options dependent upon the severity of the change. 
Historically these have included amending the Group’s trading 
stance, cost reduction, changing the focus or lowering capital 
investment and reducing the dividend.

We have established a number of partnerships to explore 
opportunities to work with companies involved in modern 
methods of construction.

We acted quickly to respond to the challenges posed by Covid-19 
with the safety and well-being of colleagues and customers our 
overriding priority in our continued response to the pandemic.

Tiered crisis response teams were mobilised before the first UK 
lockdown to coordinate activity. These teams continue to monitor 
the situation closely, with regular oversight from the Board, and 
update measures, advice and communications as required.

Colleagues have been regularly consulted with throughout the 
pandemic and are empowered to call out unsafe practices. Several 
incidents in recent months suggest that Covid-19 has been an 
influencing factor both in terms of the physical and mental impacts to 
colleagues of adapting to changed ways of working, and as a necessary 
area of focus which may divert attention from more typical operational 
hazards. Organisation-wide safety stand down briefings were run in 
2020 for colleagues to reflect and consider individual and collective 
actions that can be undertaken to take responsibility for their own and 
each other’s safety. Other major response measures include:
•  Rapid changes to the network to enable contactless collections 

and socially distanced service.

•  Enhanced hygiene routines and provision of PPE.
•  Supporting all colleagues able to work from home to do so, which 

will continue for the foreseeable future.

•  Active, detailed management of cost and cash flow, including the 
suspension of the 2019 final dividend, a 20% reduction in Board 
and Executive pay for three months and the deferral of rates and 
VAT payments.

•  Regular communications to colleagues including a weekly pulse 

survey and extended well-being support.

46

Travis Perkins plc  Annual Report and Accounts 2020

Other information

Changing customer & competitor landscape

Supplier risks

We face a number of risks in relation to key supplier dependencies 
and relationships, overseas sourcing and disintermediation, all of 
which could adversely impact upon ranging and price.

We are the largest customer to a number of our suppliers. In some 
cases, those suppliers are large enough to cause us significant 
difficulties and disruption if they are unable to meet their supply 
obligations, whether due to economic or operational factors. 
Alternative sourcing may be available, but the volumes required and 
the time it may take those suppliers to increase production could 
result in significant and prolonged stock-outs, adversely impacting 
customer service and, potentially, leading customers to switch to a 
competitor in the short- or long-term.

We source a number of products from overseas factories, which 
increases our exposure to quality, warranty, ethical and currency 
issues. This again may adversely impact customer service and choice.

Manufacturers of the materials and products that we sell may also 
look to sell directly to end customers in the future, diminishing the 
role of distributors.

Risk 
description

The evolution of customer behaviours has accelerated through the 
pandemic and this is expected to continue. Forced to move to more 
remote transactions, customers looked for digitally-enabled 
solutions. Whilst this drove an immediate focus on our digital 
transaction capabilities, the ability of these platforms to meet 
customer demand and keep pace with competitor developments 
will impact longer-term growth and delivery of our strategy.

The process of digitisation introduces alternatives beyond our 
traditional competitors and, through the move to more online 
purchasing, there is increasing price transparency. This puts 
pressure on the margin that can be achieved on distributed 
products in some instances.

The balance of delivered sales has moved significantly during the 
pandemic and our ability to develop this area and provide innovative 
fulfilment solutions will be a key differentiator. Customers also 
increasingly value the ability to procure services that complement 
their project, presenting us with both an opportunity and risk to 
meet that expectation.

Increased focus on delivery and fulfilment may draw other new 
entrants into the market who operate business models which differ 
significantly from the traditional merchanting, retail and online 
formats from which we currently operate. There is also an ongoing 
level of portfolio change among our more established competitors. 
Both present potential threats to the leading market share positions 
of our businesses.

These changes in the customer and competitor landscape, 
individually or in combination, may adversely impact the profitability 
of branch-based operations, impact pricing perceptions and, as a 
result, negatively impact our overall performance.

Impact

•  Adverse effect on financial results
•  Loss of market share

•  Adverse effect on financial results
•  Adverse effect on reputation

Risk 
mitigation

The Board is cognisant of the risks presented by the changing 
customer and competitor landscape and evaluates developments 
both in terms of threats and opportunities for the Group. 
Competitor activity is closely monitored, including potential 
consolidation activity.

We have made significant progress in 2020 towards digitising  
key customer journeys and building tools that complement our 
existing operations and enable customers to transact with us 
through channels that best suit their needs. Initially focused on  
the General Merchant business, these tools build on the existing 
high levels of digital engagement enjoyed by the Wickes and 
Toolstation businesses.

High quality fulfilment of customer orders remains the main service 
differentiator across Trade businesses. This is an area of ongoing 
focus for us and will combine with the digital enablement initiatives to 
give better visibility and more choice to customers. The Group 
appointed a Fulfilment Director in 2020 to focus these efforts.

We are able to use our sites flexibly to respond to changes. Alternative 
space utilisation models are possible, including maintaining smaller 
stores and implanting additional services into existing branches. The 
programme of restructuring announced in June 2020 progressed our 
existing strategy to operate from fewer, larger branches with a greater 
breadth and depth of product range.

Pricing strategies across the Group are regularly reviewed and 
refined to ensure they remain competitive.

Making decent returns is one of our cornerstones and drives us to 
treat both customers and suppliers fairly. We have established 
strong relationships with our key suppliers and work closely with 
them to agree contracts that are mutually beneficial. We conduct 
due diligence in line with our commitment to responsible sourcing, 
and to ensure a continuous supply of quality materials.

Where possible, contracts exist with more than one supplier for key 
products, to reduce the risks of dependency on a sole supplier.

Activities undertaken in preparation for Brexit and the end of the 
transition period, including increased supplier liaison, mapping 
in-bound supply chains to identify potential exposures and holding 
buffer stocks in certain categories, has assisted in the understanding 
and mitigation of our supplier risks.

We have made a significant investment in our Far East infrastructure 
to support our direct sourcing operation. This allows the development 
of own brand products, thereby reducing the reliance on branded 
suppliers. We have also adopted a conservative hedging policy to 
reduce our exposure to currency fluctuations.

Independent checks are undertaken on the factories producing 
products for the Group, including the ethical, safety and 
environmental performance of the site and the quality and suitability 
of products before they are shipped to the UK. The results of these 
checks are kept under review with action taken as necessary to 
address any concerns.

Travis Perkins plc  Annual Report and Accounts 2020

47

Financial statementsGovernanceStrategic report 
Statement of principal risks and uncertainties continued

Portfolio management

Change management

We undertake a variety of projects throughout our businesses in 
order to generate returns for our shareholders. These projects 
include the modernisation of the Group’s core IT systems and 
infrastructure and, in direct response to the challenges of the 
pandemic, changes to methods of customer fulfilment and a 
drive for process simplification in relation to rebates and simplified 
pricing templates.

By their nature, major change programmes are often complicated, 
interlinked and may require considerable resource or specialist 
expertise to deliver. As a result, the expected benefits, timescale 
for delivery and the costs of implementation of each project may 
deviate from those anticipated at the outset. Colleague engagement 
may be impacted during a period of significant change and 
cost-focus.

Risk 
description

We manage a number of businesses in the UK which operate in 
different, but complementary sectors. As the markets we serve 
continue to develop, we are investing to enhance our existing 
businesses and also to develop new propositions to better serve 
our customers.

We undertake acquisition and disposal activity to optimise our 
portfolio of businesses and drive shareholder returns. In December 
2018, we announced a strategy to simplify the Group and 
concentrate on our trade-focused businesses. Although the 
Covid-19 pandemic led us to pause the planned demerger of 
Wickes during 2020, we completed the disposal of the Tile Giant 
retail business in September 2020.

Programmes to separate and prepare businesses for sale or 
demerger can be complex given the many linkages to our systems 
and processes. More generally, the projected benefits, costs and 
timescale for portfolio management activities may deviate from 
those originally planned, which could in turn impact the progression 
of the process and the value realised or price paid.

Although we operate a disciplined capital allocation process, there 
is a risk that we over-invest in channels which may decline or are 
non-core. It is also possible that we may not allocate sufficient 
capital to new propositions and advantaged businesses resulting in 
suboptimal returns on capital.

Impact

Risk 
mitigation

•  Adverse effect on financial results
•  Adverse effect on shareholder value
•  Adverse effect on reputation

•  Adverse effect on financial results
•  Adverse effect on shareholder value
•  Adverse effect on colleague engagement

All merger, acquisition and disposal activities are subject to a 
detailed appraisal process and ultimate approval by the Board.

All potentially significant projects are subject to detailed 
investigation, assessment and approval prior to commencement.

We put in place a formal programme of work, with dedicated 
resources, for larger-scale transactions. External expertise and 
advisors are involved as required to support the programme teams.

All activity of this kind is supported by robust governance and 
monitoring. The largest programmes are closely monitored by a 
programme Steering Committee, with sponsorship and 
representation from members of the Group Leadership Team and, 
when appropriate based on the significance of a transaction, the 
Board. Both the Group Leadership Team and the Board receive 
regular updates on all portfolio management activities.

Responsibility for identifying and implementing opportunities to 
expand, improve or modify our operations rests with each of the 
business unit leadership teams. We deploy or redeploy capital 
through a Group-level forum to strategically-aligned projects 
expected to achieve the best return on capital. Projects are required 
to present a comprehensive business case and, for the largest 
investments, Board approval is sought.

Major projects are reviewed monthly by the Group Leadership Team.

Post implementation reviews are undertaken of all major projects 
and returns are monitored on an on-going basis to ensure that the 
expected returns are achieved, but also to allow us to modify the 
allocation of capital when appropriate.

We allocate dedicated teams, including finance colleagues, to each 
project, with additional expertise being brought in to supplement 
existing resources when necessary. Regular communications are 
undertaken to keep colleagues informed.

All major programmes are supported by an appropriate governance 
structure and are closely monitored through the Group Leadership 
Team’s monthly programme review with regular reporting to the 
Board. When projects do not deliver against expectations, we 
undertake exercises to capture the ‘lessons learned’ which are fed 
into future projects.

Recent enhancements of the Group’s digital capabilities have been 
delivered using a more agile, incremental approach to change. 
Whilst we continue to embed the approach, it has been successful 
in supporting a more rapid development of solutions which can be 
ring-fenced, trialled and assessed before wider deployment. 
Although this approach is lighter on formal project management 
and governance in the earlier stages, we have implemented robust 
gateways to manage the risks of wider deployment.

48

Travis Perkins plc  Annual Report and Accounts 2020

Other information

ESG

IT systems and infrastructure

Risk 
description

Our operations are impacted by, and impact upon, the environment, 
society and the economy and we are committed to the promotion of 
sustainable, ethical and inclusive business practices amongst our 
customers, suppliers and colleagues. This commitment promotes a 
sustainable and value-generating business model, underpinning our 
strategy, and more fundamentally recognises our responsibility to 
take action and influence the wider industry now, to mitigate the 
significant threats to the planet posed by climate change.

In our day-to-day operations we are dependent on a wide range of 
IT systems and supporting infrastructure and technology plays a 
significant role in our strategic ambitions.

Our current IT landscape is complex and includes legacy systems 
that lack the functionality of modern software and where expertise 
is diminishing.

Growing risks in relation to Environmental, Social and Governance 
(“ESG’’) matters require us to regularly identify our most material 
responsibilities and challenges in order to target investment and 
manage them well. This includes investment in the decarbonisation 
of the fleet and estate, and engagement with the wider construction 
products industry to reduce supply-chain and product carbon, 
taking action to prevent the worst impacts of climate change.

In addition, ESG matters are increasingly of interest to our 
customers, investors and other stakeholders, driving changes to 
demand and expectations, which we must identify and respond to.

Impact

•  Adverse effect on reputation
•  Competitive disadvantage
•  Adverse effect on financial and operational performance
•  Less attractive as an investment proposition
•  Potential legal action, fines and penalties

Whilst older systems present an increasing risk of failures or 
outages and require more effort to maintain, of greater significance 
is the risk that our current systems hinder the delivery of the 
strategy, whether technologically or in diverting resources.

In adopting a more agile, incremental approach to business change, 
enabled by technology, we will need to manage an extended period 
of change where old and new technologies must successfully 
co-exist. There is significant risk associated with IT-enabled 
business change programmes including risks in relation to 
prioritisation and sequencing, resource allocation, cost and time 
overruns, testing and business acceptance. These risks, alone or in 
combination, could impact our short-term performance and 
achievement of our longer-term strategy.

•  Adverse effect on financial and operational performance
•  Adverse effect on delivery of strategy
•  Competitive disadvantage

Risk 
mitigation

A Group Code of Conduct is in place, underpinned by policies, 
which cover our ESG and ethical requirements.

Whilst we are currently reliant on older infrastructure and 
applications, adequate resources and processes are in place to keep 
the current state well maintained and operational.

Our Head of Sustainability undertakes regular materiality 
assessments, consulting with broad stakeholder groups, to 
determine the most material ESG risks and opportunities facing the 
Group. These are agreed by the Group Leadership Team and the 
Board. We have determined accountabilities throughout our 
businesses to manage ESG material focus areas, including Group 
Leadership Team sponsorship of each topic. A suite of Minimum 
Standards is being implemented to maintain a strong core.

We have set commitments for each focus area including an 
industry-leading commitment on carbon reduction. We allocate 
budget to meet the stated commitments and progress on key 
strategic initiatives is regularly monitored by the Group Leadership 
Team.

We have put in place a programme of independent audits to assure 
compliance with our most significant regulatory requirements in 
relation to ESG matters.

To mitigate the risk of disruption in the event of a system failure, an 
IT disaster recovery plan is in place, together with broader business 
continuity plans. Arrangements are in place for alternative data sites. 
Off-site back-up routines are in place. Plans are regularly tested and 
the results assessed to drive further improvements. Our incident 
management process is designed to prioritise and respond to any 
incident quickly and effectively, with escalation and communication 
protocols. Recovery targets are in place and are designed to 
minimise the operational and customer impact.

We have an evolving modernisation plan that will drive business 
benefits and lead to the replacement of a number of legacy 
systems. This will bring greater capability and longevity to our 
systems and infrastructure.

A governance structure is in place for IT change programmes from 
idea generation through to deployment. This includes protocols, to 
ensure that upgrades and improvements are delivered to the 
business in a controlled manner that limits the potential for 
disruption. The Group Leadership Team receives regular progress 
reports and larger programmes are reported to the Board.

Every programme is assessed at completion as to the lessons 
learned. Insights are rolled into future change programmes.

Travis Perkins plc  Annual Report and Accounts 2020

49

Financial statementsGovernanceStrategic reportStatement of principal risks and uncertainties continued

Risk 
description

Cyber threat & data security

People

Incidents of sophisticated cyber-crime represent a significant and 
increasing threat to all businesses including the Group. As we seek 
to meet our customers’ increasing digital expectations and drive 
competitive advantage in this area, the underlying data is attractive 
to external attackers whose methods and global footprint are rapidly 
evolving. There is therefore a balance to be struck between 
increased digitisation and availability of data against the risks that 
such activities introduce.

Incidents impacting the confidentiality, integrity and availability of 
our data and systems could result in disruption to customer-facing, 
supplier-facing and financial systems through theft and misuse of 
confidential data, damage to or manipulation of operationally critical 
data or interruption to our IT services, any of which may have 
serious consequential impacts on our reputation, ability to trade and 
compliance with regulations including GDPR.

We assess our main risk of attack to be from opportunistic criminals 
seeking financial gain from the theft and sale of personal data. 
During 2020, the Covid-19 pandemic appears to have heightened 
this risk and we have seen an increase in the volume, frequency and 
sophistication of attempted cyber-attacks during this period, which 
is expected to continue. We also face internal risks of data loss or 
leakage as a result of actions taken by colleagues, whether 
accidental or deliberate. Our strategy to modernise and digitise 
capabilities also presents a further dimension to cyber and data 
security risk.

People are key to our success. Our ability to recruit, develop, retain 
and motivate suitably qualified and experienced staff is an 
important driver of our overall performance.

The strength of our customer proposition is underpinned by the 
quality of our people, particularly those in branch and other 
customer facing roles. Many colleagues have worked for us for 
many years, during which time they have amassed valuable product 
and customer knowledge and expertise. Retaining those colleagues 
is key to continuing high levels of customer service and maintaining 
our competitive advantage.

Ensuring the retention and development of our employees, and that 
robust succession plans exist for key positions, is important for us to 
ensure that we have the right skills and experience to deliver on our 
strategic objectives.

We are exposed to skills shortages in certain areas which can result 
in salary cost pressures. In particular, the availability of suitably 
qualified commercial drivers remains an area of ongoing focus, 
which is critical to the operation of our fleet to meet customer 
delivery expectations.

We recognise the benefits of a diverse workforce and an inclusive 
workplace, to ensure that everyone feels welcome, valued for their 
contribution and able to perform at their best. Making progress in 
this area will take time and there is a risk that we are unable to move 
quickly enough to capture the benefits or meet colleague and 
customer expectations.

Impact

•  Operational disruption
•  Adverse effect on reputation
•  Potential legal action, fines and penalties

•  Adverse effect on delivery of strategy
•  Competitive disadvantage
•  Adverse effect on reputation

Risk 
mitigation

We take our responsibilities and legal obligations in respect of data 
security and protection seriously and continue to focus on a 
combination of people, process and technology to help minimise 
the likelihood and impact of cyber incidents.

Strategic initiatives are in place in relation to diversity and inclusion 
and knowledge management. Further information on progress 
made during the year can be found in the Diversity and inclusion 
report on page 62.

Alongside user awareness and education, best of breed security 
controls and technologies are key to reducing the likelihood of an 
attack and are regularly tested. These include firewalls, virus 
protection, email threat protection, intrusion detection and 
vulnerability scanning. All changes to technology solutions require 
Information Security review and approval.

Action was taken this year to further develop our security profile and 
maturity against the internationally recognised National Institute of 
Standards and Technology – Cyber Security Framework. During 
2020 we successfully introduced a 24/7 security operations centre 
capability to monitor for suspicious activity and behaviours and 
work with resolver teams as required.

We have a cyber-incident response protocol, which is updated with 
lessons learned from responses to attempted attacks on the Group 
and external cases. Third party forensic capability is in place, should 
it be needed, to support our ability to respond rapidly and effectively 
to an incident, restore systems and demonstrate compliance.

We will prioritise a number of security focused programmes in 2021 
to further minimise the risk profile. This includes programmes 
focused on maintaining GDPR compliance and the optimisation of 
security technology.

The Group’s employment policies and practices are kept under 
regular review.

Staff engagement and turnover by job type is reported regularly to 
the Group Leadership Team and the Board.

An established talent and succession process is in place, which will 
be reviewed and refreshed in 2021. The process is run annually with 
plans for the most senior and critical roles reviewed by the Board.

The Group’s reward and recognition systems are actively managed 
to ensure high levels of employee engagement. Salaries and other 
benefits are benchmarked regularly to ensure that the Group 
offering remains competitive and the Group operates incentive 
structures to ensure that high performing colleagues are adequately 
rewarded and encouraged to remain with the Group.

A wide range of training programmes are in place to encourage staff 
development. Management development programmes are available 
to those identified for more senior positions. The Group’s 
award-winning “Learn and Earn” Apprenticeship Programme 
(“LEAP”) has been in place for a number of years and has a track 
record of successful delivery of apprenticeships in both branch-
based and functional roles.

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Travis Perkins plc  Annual Report and Accounts 2020

Other information

Health, safety & well-being

Legal compliance

We are subject to a broad range of existing and evolving governance 
requirements, environmental, health and safety and other laws, 
regulations, standards and best practices which affect the way that 
we operate and give rise to significant compliance costs, potential 
legal liability exposure for non-compliance and potential limitations 
on the development of our operations and strategy.

Risk 
description

Keeping our colleagues, customers, suppliers and the public safe is 
a cornerstone of the business and at the heart of how we operate. 
We expect everyone to go home to their families safely every day.

We operate a large estate, with many sites running complex and 
busy yards. We also operate one of the largest vehicle fleets in the 
UK, distributing heavy and bulky materials. Certain products that we 
sell pose health and safety risks. Poorly implemented safety 
practices on site, on the road and at delivery locations could result in 
significant harm to our colleagues, customers and the wider 
community.

The Covid-19 pandemic has had a profound impact on the Group 
and presents new risks to the health and well-being of our 
colleagues and the safe operation of our businesses. The tactical 
steps we have taken to respond to the challenges of the pandemic 
are set out in the separate Pandemic risk.

Impact

Risk 
mitigation

•  Harm to our colleagues, customers or the public
•  Potential legal action, fines and penalties
•  Adverse effect on reputation

•  Adverse effect on reputation
•  Adverse effect on financial and operational performance
•  Potential legal action, fines and penalties

Health, safety and well-being is one of our fundamental values. We 
continue to challenge our thinking and approach to improving safety 
performance through our well established “Stay Safe” brand. Steps 
have been taken in 2020 to build on our reporting programme and 
empower colleagues to “Call It Out” if they see anything that they 
consider to be unsafe. Guidance has been issued to support 
colleagues through difficult customer conversations. Regular 
communications highlight examples where “calling it out” has 
avoided a safety issue, which is helping to generate an even more 
open reporting culture around safety.

Governance of Stay Safe is well established and designed to 
promote a continual focus on health and safety. Stay Safe 
performance is reviewed at all Board meetings, by the Group 
Leadership Team, by every business leadership team and by  
the dedicated Stay Safe Committee, which is chaired by a 
Non-executive Director. In these forums we also monitor the 
achievement of transport compliance requirements. The Fleet 
team has recently been restructured and is in the process of 
delivering improvements against a Fleet and Driver roadmap, 
continuing into 2021.

Incidents are monitored, investigated and corrective action taken to 
address the root cause. For more significant incidents, an Incident 
Review Board is held, with the lessons shared across the Group.

We have increased our focus on mental health and well-being in 
2020, introducing a range of resources to colleagues and 
supporting the wider construction industry’s “Stop. Make a Change” 
campaign in October.

De-risking our operations and improving health, safety and 
well-being awareness are at the forefront of our activities. Further 
information on progress made during the year can be found in the 
Safety and well-being Report on pages 56 to 57

The General Counsel’s Office is responsible for monitoring changes 
to laws and regulations that affect the business and is supported by 
external advisors. The Group Leadership Team and the Board 
regularly monitor compliance with laws and regulations.

We have implemented a new Code of Conduct that sets out our 
requirements for doing business in the right way. This is 
underpinned by a comprehensive framework of policies. Those 
expectations are disseminated using a range of methods to ensure 
that our colleagues understand their responsibilities to comply with 
the law and other regulations affecting the Group at all times. We 
share Supplier Commitments with our suppliers to articulate our 
expectations and higher risk suppliers are assessed against these 
requirements using an Online Risk Assessment.

We appointed a Corporate & Regulatory Risk Business Partner in 
late 2019 to support the business in meeting new requirements and 
to continue to develop and improve the existing framework.

Our new Code of Conduct is the first phase in our strategy to deliver 
an enhanced assurance framework to further support regulatory 
compliance across the Group. Areas of initial focus include Money 
Laundering, Competition Law, Anti-Bribery and Corruption and 
Corporate Criminal Offences. The second phase, already underway, 
is to implement a suite of Minimum Standards that support policy 
adherence. Crucially this will also assist in our assessment of the 
maturity of Group-wide processes and controls across the 12  
ESG material focus areas identified by the Board, of which Legal 
Compliance is one.

We provide online training to colleagues in key areas of legal and 
regulatory compliance, including mandatory modules for those 
joining the Group.

We operate a speaking up process that allows anonymous 
reporting, through an independent hotline, of any suspected 
wrongdoing, unethical behaviour or instances of non-compliance 
with laws and regulations. All reported cases are investigated. This is 
being updated following the implementation of our new Code of 
Conduct in order to further improve awareness and access across 
our businesses and supply chain in all relevant countries.

Travis Perkins plc  Annual Report and Accounts 2020

51

Financial statementsGovernanceStrategic reportSustainability overview

Doing the right thing

The Group is committed to lead on the Environmental, Social and Governance (“ESG”) 
agenda. A leadership position in ESG is essential to drive meaningful change across the 
industry and to meet stakeholders’ growing expectations. The framework below highlights 
12 material ESG focus areas for the Group and demonstrates the supply-chain wide 
approach. Progress will build resilience in the business, underpin a robust social value offer 
to customers and improve behaviours in the supply chain.

A year of change

Set an appetite to lead on ESG 
in the industry and defined  
six leading commitments

Committed to achieve Net 
Zero for Scope 1 and 2 carbon 
by 2035

Strengthened ESG 
governance with a new Code 
of Conduct and Minimum 
Standards framework

During the year the Group stepped up its focus on ESG, building upon 
its progress to date. Leading ambitions were set in carbon, diversity 
and inclusion, people development, safety and well-being, sustainable 
products and services, and responsible sourcing. This included the 
development of a new, ambitious net zero carbon target. The Group 
Leadership Team and the Board have approved the Group’s 
commitments and leading ambitions as shown in the framework.

2020 rightly had a strong focus on health, safety and well-being as 
the Group navigated the pandemic, always putting colleagues’ and 
others’ safety first. The Group also took the opportunity to “strengthen 
the core” across all material focus areas, developing new policies and 
minimum standards to support the Group’s businesses.

To be updated

  6 Leading commitment  
focus areas

 6 Strong core focus areas

 A supply-chain wide approach

52

Travis Perkins plc  Annual Report and Accounts 2020

Other information

Engaging with stakeholders
The Group actively engages with 
stakeholders to share progress, inform 
plans, listen to feedback and seek views. 
Shareholders are encouraged to attend the 
Annual General Meeting to understand and 
ask questions about the Group’s 
performance, challenges and opportunities. 
Colleagues, customers, suppliers and 
investors were consulted on our new 
framework and targets in 2020. We 
conducted pulse surveys throughout the 
Covid-19 pandemic to understand and 
support our colleagues’ needs. We have 
adapted to new ways of working due to 
Covid-19 restrictions, engaging with our 
stakeholders virtually to ensure the 
conversations continued.

Governance of sustainability
The Board has overall responsibility for 
sustainability. The Head of Sustainability 
supports the Group in evolving and 
delivering against its sustainability strategy. 
Each of the material focus areas has a 
Group Lead, nominated Leads and 
Leadership sponsors in each business. 
Progress is reported to the Group 
Leadership Team and the Board on each 
material focus area to monitor and improve 
performance. A separate Stay  
Safe Committee of the Board oversees 
performance in health and safety. 
Objectives or targets are set for each 
material focus area.

Defining the material focus areas
The material focus areas of the Group’s 
sustainability programme were determined 
through in-depth consultation with a wide 
group of stakeholders, taking into account 
key risks and opportunities. An ESG 
materiality assessment was completed 
during 2019 and revisited in 2020, involving 
colleagues, the Group Leadership Team and 
a range of different customers, suppliers and 
investors. The Group’s approach has been 
benchmarked against competitors, supply 
chain partners and leaders from other 
industries. Changing industry needs, 
upcoming regulation and macro-economic 
trends have been taken into account. The 
Group’s material focus areas will be reviewed 
on an ongoing basis to keep the Group 
focused on the most important topics for the 
business and its stakeholders.

Our leading commitments

Focus area

Safety and  
well-being

Carbon

Development

Diversity and 
inclusion

Sustainable 
products and 
services

Responsible 
sourcing

Relevance to the Group – managing key risks and opportunities

The safety and 
well-being of 
colleagues is the 
Group’s first priority.  
A workforce that is  
safe, and physically  
and mentally healthy,  
is the foundation  
of everything the  
Group does.

The Group operates  
a large vehicle fleet  
and property estate. 
The Group has a 
responsibility to 
address rising 
stakeholder concern 
around climate change 
and mitigate the 
impact of increasing 
energy prices and 
carbon taxes.

A strong pipeline of 
talented people 
protects the current 
and future success of 
the Group. In an 
industry that is keen to 
attract young talent, 
development 
programmes allow the 
Group to retain existing 
colleagues and nurture 
new recruits.

A diverse workforce 
and an inclusive 
workplace ensures 
everyone feels 
welcome, valued for 
their contribution and 
can perform at their 
best. It also allows the 
Group to build 
employee pride and to 
mirror and better serve 
its customer base.

Building regulations, 
national commitments 
and construction 
methods are always 
evolving. The Group 
can support its 
customers with 
information, products 
and services to meet 
changing requirements.

The Group sources 
products and services 
from thousands of 
suppliers. Responsible 
sourcing of quality 
products from 
approved suppliers is 
essential to establish 
resilient and 
transparent supply 
chains and protect the 
Group from interruption 
or reputational damage.

Our desired outcomes

Everyone home safe 
and well, every single 
day

Lead the industry in 
tackling climate change

Upskilled colleagues 
delivering outstanding 
service

Industry-leading 
inclusive and diverse 
employer

Facilitate customers to 
“build back better”

Known, trusted, ethical 
and sustainable supply 
chains

Our 2021 commitments

Net zero carbon by 
2035 (Scope 1 and 2), 
with 80% reduction 
and 20% offset

Set a Scope 3 carbon 
target by July 2021

Continue to safeguard 
colleagues and support 
mental well-being, 
driving a culture of 
“Calling It Out”

Develop a network of 
mental-health first 
aiders and implement 
business-led well-being 
plans

Make TP a career 
destination of choice 
for the best people and 
build a development 
curriculum and 
framework to achieve 
this

Thousands more 
apprenticeships in 
2021: 500 internal and 
500 new recruits

Establish a diversity 
and inclusion advisory 
board to work with the 
GLT and define 
appropriate targets

Build business-level 
plans that increase 
focus on diversity and 
inclusion

Work with customers to 
understand their 
sustainability needs so 
that the Group can 
develop ESG value-add 
services and better 
promote sustainable 
products to them

Source 100% 
sustainable timber 
(FSC or PEFC)

Continue to roll out the 
improved online risk 
assessment and the 
new site audit formats

Travis Perkins plc  Annual Report and Accounts 2020

53

Financial statementsGovernanceStrategic reportOur strong core

Focus area

Colleague  
voice and 
engagement

Modern 
slavery and 
human rights

Legal 
compliance

Waste

Reward and 
benefits

Community  
and charity

Relevance to the Group – managing key risks and opportunities

A business should 
meet the needs of 
multiple stakeholders, 
not just shareholders. 
Colleague opinion and 
input is sought to 
support and inform 
decision-making, 
increase engagement 
and drive innovation.

The Group employs 
28,710 people. 
Ensuring colleagues 
and workers within the 
supply chain are 
protected from abuse 
of their human rights is 
a fundamental aspect 
of the Group’s social 
responsibility.

Millions of products 
pass through the 
Group’s businesses 
each year, generating 
operational, product 
and packaging waste. 
Public interest in 
plastics and packaging, 
increasing waste costs 
and new taxes all drive 
this agenda.

As a responsible 
business, it is Company 
policy to comply with 
all applicable laws in 
the countries in which 
the Group operates. 
Whether anti-bribery 
and corruption, General 
Data Protection 
Regulation (“GDPR’’), 
competition 
compliance or any 
other area of law, the 
Group will do the right 
thing.

Effective reward and 
benefits programmes 
allow the Group to 
attract, motivate and 
retain the best talent in 
a competitive 
marketplace. 
Well-structured and 
strategy-aligned reward 
and benefits packages 
support colleagues to 
meet their current and 
future financial, 
emotional and physical 
well-being needs.

The Group’s businesses 
are based on 
relationships. Local 
branches forge strong 
bonds with local 
communities. Sales 
teams collaborate with 
customers on Social 
Value propositions. 
Colleagues devote time 
and money to chosen 
charities. Being a good 
corporate citizen is core 
to the Travis Perkins 
Group.

Our desired outcomes

Committed colleagues, 
empowered to drive 
change

Slavery-free business 
and supply chains

Consciously doing the 
right thing

Play our role in the 
move to a circular 
economy

Simple, transparent 
and effective rewards 
which engage and 
motivate colleagues

Partnerships that 
optimise social value

Our 2021 commitments

Review colleague 
engagement surveys 
and continue to engage 
colleagues through 
existing forums

Enhance the Group’s 
feedback strategy

Continue to train key 
colleagues on 
identifying and 
managing slavery risks

Launch refreshed 
training on key legal 
compliance topics in 
2021

Continue to roll out the 
improved online risk 
assessment and site 
audit formats

Eliminate avoidable 
single-use packaging 
by 2025

Work with suppliers to 
meet the new plastic 
tax requirements and 
reduce packaging

Simplify and refocus 
incentives and bonuses

Increase colleague 
confidence in managing 
pensions and finances 
through targeted 
communication and 
education

Extend the focus on 
community and charity 
beyond fundraising to 
create positive impacts 
in the communities 
where the Group’s 
colleagues and 
customers live and 
work

54

Travis Perkins plc  Annual Report and Accounts 2020

Sustainability overview continuedOther information

Being at the forefront of evolving industry trends and regulations is 
important for the Group’s customers and for maintaining the 
leadership positions of the Group’s businesses. The commitment to 
responsible sourcing supports the deep and lasting supplier 
relationships that enable the Group to provide quality products and 
services to its customers. For more information on the business 
model and strategy see pages 16 to 25.

How does this support the strategy?
By doing the right thing, the Group has confidence in a sustainable 
and value generating business model. The sustainability programme 
supports the Group’s long-term strategy, building on its 200+  
year heritage. 

The Group delivers best-in-class service by investing in its colleagues 
and its unique and open culture, continually striving to be the best 
employer. The Group operates through a nationwide network of 
around 2,000 branches who win the custom of the “best builders  
in town” by building strong bonds with their customers and their  
local communities. 

How does this align with the cornerstones?
Everything the Group does is underpinned by the five cornerstones, or 
principles, of the business. The material focus areas highlight what the 
Group does on sustainability and the cornerstones define how the 
Group does it. 

Upholding
family
values

Keeping  
people  
safe

Making
decent
returns

Working
for our
customers

Being
the 
best

Assessing climate-related financial risks and 
opportunities
The Group has submitted an annual climate disclosure to the Carbon 
Disclosure Project (“CDP”) for 11 years, including a financial assessment 
of climate-related risks and opportunities. Work is underway to disclose 
climate-related financial risk in the Annual Report and Accounts by 
2022, in line with the Taskforce for Climate-related Financial Disclosure 
(“TCFD”) recommendations. During 2020 the Group developed a new 
Climate Change Risk Assessment process and a training webinar to 
better engage business leaders in this assessment. In 2021 the full 
TCFD analysis will be completed, assessing risks against different 
climate scenarios.

Alignment with the UN Sustainable 
Development Goals
By doing the right thing, the Group is supporting a number of the UN 
Sustainable Development Goals (“SDGs”). Of the 17 UN SDGs, seven 
align most directly with the Group’s sustainability programme .

Travis Perkins plc  Annual Report and Accounts 2020

55

Financial statementsGovernanceStrategic reportSafety and well-being
2020 objectives
•  Maintain focus on reducing and managing key safety risks and continue to externally benchmark 

performance and improvement activities.

•  Raise the bar on mental health awareness and progress defined business improvement plans.
•  Share learnings externally from strengthened controls to address compact yellow plant safety in 

order to improve industry standards.

2020 progress
The Group’s safety performance during 2020 was adversely affected 
by Covid-19, particularly between March and June when there was a 
sharp rise in the number of lost time incidents (“LTIs’’). LTIs increased 
as a result of illness and shielding reducing the number of colleagues 
in branches, and the disruption of the rhythm of work created by 
lockdown and furlough.

The business responded to this in a number of ways including:
•  Closing Travis Perkins branches on Saturday mornings in the 

summer to give colleagues extra recovery time

•  Keeping branches closed where there were not enough colleagues 

available to operate safely

•  Holding “safety stand-downs” to help colleagues renew the focus 

on safe working.

As a result of these factors, the Group’s LTI frequency rate in the year 
increased by 2% to 5.63 LTIs per million hours worked (2019: 5.52). 
The severity rate outperformed 2019, reducing by 12.5% to 0.07 lost 
work days per thousand hours worked (2019: 0.08).

Regrettably, the Group was involved in five fatal incidents in 2020. 
These dreadfully sad incidents have strengthened everyone’s resolve 
to do even more to improve safety. As a result a number of changes 
have been introduced:
•  The overhaul of the Group’s fleet function and introduction of a 
new Fleet and Driver Roadmap which focuses on compliance, 
professionalising the role of the driver and creating a fleet fit for 
the future. Business units are supported by a dedicated, expert 
shared service team.

•  The introduction of Incident Review Boards at all levels of the 

business, including with the Group Leadership Team, to ensure 
that the cultural root causes of incidents are understood and 
action is taken to address them.
“Lessons Learnt” sessions at business leadership team meetings 
to share lessons from incidents that happened across the Group.

• 

Responding to Covid-19
The majority of the Group’s safety and well-being activities during the 
year related to the impact of Covid-19. 

The Group’s operations were more prepared than most for the virus, 
having learnt from how colleagues in the Group’s Shanghai-based 
sourcing office coped with the initial outbreak in China. The Group’s 
activities spanned from day-to-day crisis management to industry 
leadership and included:
•  Working with the government and trade associations to develop 

safe working guidance for the sector

•  Putting in place robust safety management arrangements at a 
local level to ensure that branches could provide materials to 
essential services safely during lockdown

•  Rapidly changing the operating models of all business units to 

allow them to continue to trade safely through the different phases 
of the pandemic. For example:
 – Toolstation and Wickes moved to click and collect only
 – Travis Perkins, Keyline and CCF operated delivery-only models
 – BSS operated robust controls to remain open to customers 
and support essential works including those in hospitals

 – Travis Perkins and City Plumbing coordinated a considered and 

gradual reopening of trade counter areas

 – Wickes, Benchmarx and City Plumbing introduced a “virtual” 
customer journey to support the design and purchase of 
kitchens and bathrooms

•  The application of the Group’s “3 lines of defence for safety” 

assurance programme to Covid-19 management, including an 
independent audit of the Group’s social distancing principles

•  Enhanced mental health support for all colleagues
•  Weekly “pulse” surveys to help to understand the mood and 

worries of colleagues and enable individual businesses to rapidly 
address any well-being concerns.

12

12

0.125

0.100

0.075

0.050

0.025

d

e

k

r

o

w

s

r

u

o

h

d

n

a

s

u

o

h

t

r

e

p

s

y

a

d

k

r

o

w

t

s

o

L

0.11

0.08

0.07

0.000

2018

2019

2020

d
e
k
r
o
w
s
r
u
o
h
n
o

i
l
l
i

m

r
e
p
s
I
T
L

8.0

6.0

4.0

2.0

0.0

Accident frequency rate

7.21

5.52

5.63

r
e
p
s
y
a
d
k
r
o
w

t
s
o
L

2018

2019

2020

10

d
e
k
Accident severity rate
r
o
w
s
r
u
o
h
n
o

0.100

0.125

0.11

8

d
e
k
r
o
w
s
r
u
o
h
d
n
a
s
u
o
h
t

6

4

2

0

i
l
l
i

m

r
e
p
s
I
T
L

0.075

0.050

0.025

0.000

6.1

0.08

0.07

1.5

8.3

0.5

2018

2013

2019

2020

2019

Case study:
HAE Awards
The Travis Perkins Tool Hire business won the SafeHire Plant,  
Tool & Equipment Hire Company of the Year category in the  
6
Hire Association of Europe (“HAE”) 2020 annual awards. 

d
e
k
r
o
w
s
r
u
o
h
n
o

7.21

8.0

6.0

6.7

10

i
l
l
i

8

5.63

5.52

m

i
l
l
i

Catherine Gibson, Managing Director of Tool Hire said: “This 
category is judged by the results of external HAE SafeHire branch 
audits and is recognition of the improvements made in both the 
safety and wider culture of the business in recent years.” 
0

r
e
p
s
I
T
L

2020

2.0

0.4

2

0.0

2018

2019

2020

m

r
e
p
s
I
T
L

4

d
e
k
r
o
w
s
r
u
o
h
n
o

4.0

8.3

6.7

6.1

1.5

0.5

0.4

2013

2019

2020

Diverted from landfill

Landfill

Diverted from landfill

Landfill

56

Travis Perkins plc  Annual Report and Accounts 2020

Sustainability overview continued 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Other information

Accident frequency rate (per million hours worked)

Accident severity rate improved by

5.63

12.5%

2020 improvement activities
In addition to managing the risks arising from the Covid-19 crisis, 
various other safety and well-being improvement activities took place 
during 2020:
•  Continuing the programme of “safety deep dives” to understand 
how effectively key risks are managed and externally benchmark 
performance. This year the reduced programme focused on 
Covid-19 management and night-working

•  Supported the construction industry’s “Stop. Make a Change” 

campaign and appointed Mental Health First Aiders in Benchmarx 
and CCF to help grow the network already established in Wickes 
and BSS

•  Relaunched the Group’s “safety expectations for suppliers 

delivering to branches, stores, distribution centres and customers”, 
strengthening requirements and increasing scrutiny.

What’s next?
•  Robustly manage the changing risks arising from Covid-19.
•  Drive a culture of “Calling It Out” across all parts of the 

business.

•  Expand the Group’s network of mental-health first aiders and 

implement business-led well-being plans.

Case study:
Supporting Toolstation Europe
With a growing number of Toolstation branches across France, 
Holland and Belgium, a formalised structure to health and safety 
was needed. Lucy Lynch, Managing Director of Toolstation France, 
explains: “Taking the Group’s UK-centric approach and working 
with local teams and safety experts means that the business now 
has a rapidly scalable approach to safety management across all 
European countries which will help keep our colleagues and 
customers safe whilst we continue to grow.”

Case study:
Calling it out
The Group continuously strives to improve its safety 
culture. Incidents in 2020 have shown that the next focus 
needs to be helping colleagues have the confidence and 
trust to “call things out” and for their managers to receive 
their message positively and do something about it.

“The basic mantra is simple - if something doesn’t look or 
sound right, it probably isn’t so call it out!”, explains 
Richard Byrne, Group HSE & Fleet Director. “It covers a 
whole host of areas including diversity and inclusion, data 
security and safety.”

Safety is something we cannot compromise on, and nothing is so important that it cannot be done safely. 
That people lost their lives as a result of being in contact with our business in 2020 is devastating to us 
all. We are a close family and these incidents have had a profound effect on all of us across the Group. 
While nothing we do will bring these people back, we have dedicated a lot of time and effort to think about 
what each and every one of us must do to make our business safer, and to prevent incidents like this ever 
happening again.

Blair Illingworth
Chairman of Stay Safe Committee
Non-executive Director

Travis Perkins plc  Annual Report and Accounts 2020

57

Financial statementsGovernanceStrategic reportCarbon
2020 objectives
•  Set a new long-term carbon reduction target, taking into 

account the UK's commitments to net-zero carbon. Develop a 
detailed roadmap to support achievement of the new target. 
•  Complete planned LED replacements, heat pump trials and 

lighting and heating “Master switch” trials. 

•  Engage with commercial vehicle manufacturers to introduce 

commercial electric vehicles to the fleet.

•  Roll out the Fleet Management System to the Travis Perkins 
General Merchant to monitor driver performance, help 
increase fuel efficiency and reduce carbon emissions.

•  Launch new environmental training packages for colleagues 

across a range of roles within the business.

2020 progress
This year saw a significant decrease in the Group’s carbon footprint. 
An improvement of 12% on 2019 means an improvement of 45% 
against the target of a 28% reduction from 2013 to 2020. Whilst this 
has been impacted by Covid-19, the Group had already achieved a 
38% reduction by 2019 so the results also reflect the significant 
efforts made on decarbonisation over the previous seven years.

During 2020 the Group took the opportunity to develop its 
environmental strategy and “build back better”. A net-zero carbon 
(“NZC”) plan was developed, outlining how the Group could achieve 
its NZC Scope 1 and 2 target by 2035. The key challenge is a vehicle 
fleet that accounts for 60% of the Group’s carbon footprint. Solutions 
will depend on vehicle development and infrastructure support. The 
Group is ready to face this challenge and has engaged with vehicle 
manufacturers, fleet operators and leading NZC organisations to 
develop the NZC plan.

The Group continued its LED replacement programme despite the 
difficult conditions. This included replacing the lighting in 67 branches 
and two distribution centres. The Group also installed a further 62 
smart electricity meters as part of the wider roll-out programme to 
improve monitoring across the estate. A new Fleet Management 
System was deployed into the Travis Perkins General Merchant, 
saving on fuel consumption through improved driving behaviours.

Case study:
Net zero carbon commitments
The Group is proud to have developed a net-zero carbon plan during 
a difficult year. The target is net-zero carbon by 2035 for Scope 1 and 
Scope 2 emissions, with a Scope 3 target to be set by July 2021. The 
plan was developed by a team of specialist colleagues and outlines 
the key actions needed across the Group’s built estate and vehicle 
fleet and is supported by a financial business case. The Group is  
also aiming to go beyond reducing the Group’s operational carbon 
emissions by engaging the Group’s supply chain to reduce  
Scope 3 emissions.

Although it has been an incredibly difficult year, 
we’ve emerged with an environmental strategy that 
includes a clear pathway to net-zero carbon for 
Scopes 1 and 2 by 2035. This demonstrates our 
commitment to the “green recovery” as part of our 
wider aspirations of protecting the environment, 
influencing our supply chain and promoting 
environmental opportunities.

James Vance
Group Head of Environment

Tonnes of CO2e per £m deflated sales

l

s
e
a
s
d
e
t
a
fl
e
d
m
£
e
2
O
C

f
o
s
e
n
n
o
T

40

30

20

10

0

21.11

18.58

15.13

12,23

9.51

9.49

2013

2019

2020

Transport
Transport

Energy
Energy

2020 target
2020 target

Carbon reduction 
per £m deflated 
sales since 2013

45%

kWh energy
Annual energy use relating to 
gas, purchased electricity and 
transport fuel

Scope 14
Direct emissions from burning 
gas and solid fuel for heating 
and from road fuel use for 
distribution

Scope 2
Indirect emissions from our use 
of electricity

Intensity5
Emissions from scope 1 and 2 
sources per £m of inflation 
adjusted sales

Scope 3
Indirect emissions from our 
supply chain

2020

UK Non-UK

Total

Energy

531

5

536

2019

Total

–

Carbon Dioxide Equivalent (CO2e) Tonnes

88,372

641

89,013 116,689

32,380

461

32,841

38,736

21.5

0.2

21.7

24.6

Scope 3 emissions are presented in our 
publicly available CDP Climate Change 
disclosure. Full recalculation is planned in 
2021.

58

Travis Perkins plc  Annual Report and Accounts 2020

Sustainability overview continued 
 
 
 
 
Other information

Case study:
Decarbonising our fleet: The road to  
net zero carbon 
The emissions from the vehicle fleet represent approximately 
60% of the Group’s Scope 1 and 2 carbon footprint. Progress has 
already been made in tackling these emissions through the 
implementation of a fleet management system for the 
commercial fleet to monitor driver performance. Fuel 
consumption is optimised through the reduction of idling and 
harsh acceleration or braking. In 2020, a full review was 
conducted of carbon from the vehicle fleet and a roadmap to Net 
Zero Carbon (“NZC”) by 2035 was developed. The roadmap 
includes the introduction of alternate fuels and new technology, 
beginning with trials in 2021. The NZC Transport Working Group 
consults with vehicle manufacturers to keep abreast of new and 
developing technologies and also engages with the UK 
Government to improve the UK's charging infrastructure.

Case study:
Decarbonising our estate: The building blocks of 
net zero carbon
With an estate of over 2000 sites, the Group has a challenge in 
decarbonising its building stock and an opportunity to lead by 
example, adopting the low carbon systems and solutions it sells 
to its customers. An NZC mapping exercise was completed in 
2020 to identify the low carbon technology and investment 
needed to meet the Group’s NZC target. The NZC Buildings 
Working Group is developing projects to ensure that the 
commitment of NZC by 2035 is met. Identified projects include 
installations of air source heat pumps, solar PV systems and a 
new “low carbon building standard”, setting the bar for all future 
new-build projects. Besides new technology, sometimes the 
simplest measures save energy, carbon and costs. For example, 
in 2020 at a Travis Perkins branch in Milton Keynes, all lighting 
and heating controls were interfaced to the intruder alarm, 
automatically switching them off when the alarm is set at the 
end of the day, preventing wasted energy overnight. Additionally 
infrared security cameras, which trigger with motion, removed 
the need to flood light the yard throughout the night. These 
simple measures saved that one site over £2,000 per year in 
energy costs and reduced the site’s carbon footprint.

What’s next?
• 

Implementation of the NZC plan, including:
 – Trials of alternative fuels in vehicles.
 – Continued LED replacement programme.
 – Branch incentive programme.

•  Full recalculation of Scope 3 footprint and setting of targets.
•  Formal accreditation of all carbon targets (Scopes 1, 2 and 3) 

using science-based methodologies.

•  Development of case studies to showcase to stakeholders.
•  Promotion of low carbon sustainable products.

Carbon data table1
The Group has reported on all of the emissions’ sources required under the Companies Act 2006 (Strategic Report and Directors Reports) 
Regulations 2013. Scope 1 and 2 emissions are calculated using the UK Government Conversion Factors for Company Reporting 20202 on an 
operational control basis. 95% of Scope 1 and 2 data is from measured sources3 with the remainder extrapolated from either expenditure on 
fuel or distance travelled. Specific data points in the carbon chart and the carbon data table, marked with the logo ‘
against Lloyd’s Register verification procedures. For a link to the assurance report see page 64. 

‘, have been assured 

1.  The numbers reported include data for companies where Travis Perkins plc has operational control.
2.  Fugitive emissions from domestic refrigeration, vehicles and building air conditioning are excluded as they are not material to the Group’s overall emissions.
3.  5% of data underpinning the 2020 carbon numbers is estimated due to supplier data provision issues.
4.  Scope 1 Co2e emissions include 20,402 tonnes from buildings and 68,611 tonnes from transport
5.  Carbon intensity is reference to turnover, adjusted to allow for inflation, relative to baseline year. Adjusted sales figures use 2020 Office of National Statistics inflation data.

Travis Perkins plc  Annual Report and Accounts 2020

59

Financial statementsGovernanceStrategic reportDevelopment

Apprenticeships
2020 objectives
•  Develop new brand-specific, entry-level apprenticeships for each of the trade merchanting 

businesses, applying the “Branch Counter to Boardroom” approach.

•  Create a suite of apprenticeship programmes to support the growth of the Toolstation business. 

2020 progress
Despite the impact of Covid-19, the Group launched 14 new 
apprenticeship programmes in 2020, including brand-specific, 
entry-level schemes for the Group’s trade businesses. The Group now 
has 38 different apprenticeship programmes and has introduced the 
“Branch Counter to Boardroom” concept to all the trade businesses.

In 2020 the Group extended the apprenticeship programmes into the 
Toolstation and Wickes businesses and the Group enrolled 783 
colleagues onto new apprenticeship programmes and 179 colleagues 
graduated with an 93% distinction rate. In total the Group was able to 
invest £2.4m into training colleagues on apprenticeship programmes 
in 2020.

Following the impact of Covid-19 we transferred all apprenticeship 
programmes online to ensure they could continue. We were awarded 
with the Chartered Management Institute’s award for “Innovation in 
delivery” for the Group’s work in this area.

What’s next?
•  The Group will continue to grow its apprenticeship offering in 
2021, adding an additional six new programmes to ensure that 
there are appropriate programmes for all colleagues.

•  The Group plans to recruit 500 new apprentices in 2021 and 

develop 500 existing colleagues to enable them to progress to 
a new role through our “Branch Counter to Boardroom” career 
pathways. 

Colleagues enrolled onto 
apprenticeship programmes

783

Graduates passing with 
“distinction” in 2020

93%

60

Travis Perkins plc  Annual Report and Accounts 2020

Case study:
Diversity in apprenticeships
The Group has developed award-winning apprenticeship 
programmes aligned to each job role in the branch network. This 
has allowed the Group to recruit new colleagues from outside the 
Group’s sector and train them to succeed. In 2020 39% of 
successful candidates were female and 66% were under 25.

In 2021 the Group aims to recruit 500 new colleagues using the 
apprenticeship programmes, allowing recruitment from outside the 
sector and positively impacting the diversity mix of the workforce. 

Case study:
Jessica Potter
Jessica Potter joined CCF on a management apprenticeship 
programme in February 2019 from Debenhams, and therefore 
had no previous experience of the construction materials industry. 

The apprenticeship programme quickly provided her with the 
skills, knowledge and behaviours to be a valued colleague in the 
Group’s branch network and within 12 months of joining us Jess 
was promoted to Assistant Branch Manager at CCF Sheffield. 

Sustainability overview continuedOther information

Management and leadership development
2020 objectives
•  Roll out of the new Winning Leaders curriculum across Travis 
Perkins merchanting businesses, with tailored versions for the 
specialist merchanting businesses (BSS, CCF, Keyline and 
Benchmarx), as well as support functions. 

•  Design and pilot phase two of the curriculum in the trade 

merchanting businesses.

Talent and succession
2020 objectives
•  Ensure a well-balanced representation of backgrounds, 
nationalities, cultures, skills and experiences within 
succession pipelines and talent pools at all levels. 

•  Continually improve the employee value proposition to offer 

a unique, competitive and compelling colleague experience to 
support the Group’s external talent attraction strategy.

2020 progress
Despite the challenges presented by Covid-19, progress has been 
made against the Group’s management and leadership development 
objectives: 
•  Early in 2020 all senior leaders in the merchanting businesses 

attended a one-day Employee Relations masterclass to increase 
their capability and self-sufficiency.

•  Regional directors and senior leaders across Travis Perkins 

General Merchant completed two days of “performance coaching” 
training.

•  The Group invested in an innovative “leadership resilience and 
well-being” programme. The programme allows each senior 
leader in the business to work with a recognised expert in this field 
to complete a “Resilience Quotient Inventory” questionnaire, 
receive one-to-one coaching on the results and participate in four 
half-day, virtual workshops. The aim is to build self-awareness, 
resilience and well-being for themselves and their teams.

•  Toolstation launched a Learning and Development framework in 
2020, the “Toolstation Academy”. This framework will provide 
colleagues with the knowledge and skills to perform at their best 
and provide them with opportunities for growth. Two Management 
Development programmes were launched during 2020, focused 
on developing store supervisors and store managers of the future.

2020 progress
The Group’s talent and succession practices were reviewed to ensure 
the Group’s colleagues are well-placed to benefit from the Group’s 
career development opportunities and to increase the focus on 
inclusion. The variety of businesses in the Travis Perkins family and 
the broad national coverage ensures that the Group continues to offer 
market-leading career development opportunities.

The Group’s rich heritage of progression from “Branch counter to 
Boardroom” encourages colleagues at all levels to build fantastic 
careers. There was a focus on highlighting this unique competitive 
advantage in 2020 and this will continue to be a priority.

In 2020 the succession plans for the Group’s leadership roles were 
rigorously challenged and improved. The focus in 2021 is to hone 
development and career plans and benchmark potential in this group 
to ensure key appointments can be facilitated at the right time.

All retail senior leaders at Toolstation attended a one-day strength-
based development session in 2020. Toolstation’s new Core 
Strengths and Core Capabilities programme, within the new 
Toolstation Academy, focuses on colleagues playing to their strengths 
and being at their best every day. 

What’s next?
•  Focus on the Group’s leadership culture, with pro-active 
coaching for senior leaders so they can have better 
performance conversations and enable their managers to do 
the same.

•  Support managers in recruiting people from different 

backgrounds and increase the diversity of thought in the 
Group’s workforce.

What’s next?
• 

Invest in developing talent across the Group by setting out 
clearer paths to senior leadership roles. 

•  Use the Group’s apprenticeship programmes to ensure all 

colleagues can access outstanding career development support.

•  Focus on encouraging, coaching and supporting our most 
talented individuals to drive their own career development.

Travis Perkins plc  Annual Report and Accounts 2020

61

Financial statementsGovernanceStrategic reportDiversity and inclusion
2020 objectives
•  Map the experience of current and future colleagues to identify focus areas to support the 

“Workforce with a Difference” programme. 

•  Establish a “Women’s Network” to create an inclusive environment for all colleagues to sell the 

benefits of working for Travis Perkins and to attract talent and build more diverse teams.
•  Align apprenticeship programmes and local recruitment support to this agenda to enable the 

business to attract and select from more diverse backgrounds.

2020 progress 
The Group continues to learn about colleagues’ experiences and use 
this to drive change through the Group’s expanding networks. The 
Wickes LGBTQ+, BAME, Ability and Well-being networks have 
continued to lead change and generate activity and energy around the 
inclusion agenda. Their “Balance for Better” gender network has led to 
an improved approach to family leave. 

The TP Inc Women’s Network, the LGBTQ+ network, TP Proud and 
the BAME and allies networks were also launched in 2020. The TP 
Inc Women’s Network brings women from across the Merchant 
businesses together, with the aim of building a broader network of role 
models, change agents and allies focussed on equality. The network is 
acting to improve the Group’s gender balance, with on-going work on 
uniform, tolerance and behaviours, and flexible working.

The Group proudly announced its commitment to putting disability on 
the leadership agenda with a partnership with the Valuable 500. The 
Group also put forward 10 mentees and 10 mentors for the 30% club, 
which gathers together nearly 2,000 mentors and mentees from 
across the business community each year to support each other to 
develop. The programme is focused on accelerating the development 
of women into senior leadership roles. 

What’s next?
•  Establish a diversity and inclusion advisory board that includes 
all the Group’s networks, with each area sponsored by a GLT 
member. The advisory board will work with the GLT to set 
targets and contribute to the GLT's agenda. 
In 2021 all the Group’s businesses will create a diversity and 
inclusion action plan.

• 

Diversity and inclusion will be fundamental 
to our future success, and we have signed 
up to The Valuable 500 as part of our 
commitment to changing our business for 
the better and to tap into this rich network 
to learn and share best practice. Around 
80% of disabilities are hidden, and we want 
our colleagues to feel able to bring their 
whole selves to work and be confident and 
open about their disabilities without being 
judged or defined by that.

Nick Roberts
Chief Executive

62

Travis Perkins plc  Annual Report and Accounts 2020

Sustainability overview continuedOther information

Gender diversity

Director
Manager

Colleague

Total

Central Services

Retail

Toolstation

Plumbing & Heating

Merchanting

Total

Group head count

Female

2
76

7,903

7,981

Female

306

3,181

2,129

609

1,756

7,981

%

22%
22%

28%

28%

%

45%

38%

40%

19%

16%

28%

Male

7
272

20,450

20,729

Male

372

5,142

3,247

2,632

9,336

20,729

%

78%
78%

72%

72%

%

55%

62%

60%

81%

84%

72%

Total

9
348

28,353

28,710

Total

678

8,323

5,376

3,241

11,092

28,710

%

100%
100%

100%

100%

%

100%

100%

100%

100%

100%

100%

= 28,710

Age bands

  Under 25 
5,559
  28 – 39 
9,835
  40 – 59 
11,142

  60 and over 

2,174

Men
20,729

Women
7,981

Women in senior management*

Ethnicity

%
7
8
1

.

%
4
9
1

.

%
6
8
1

.

%
9
.
1
2

2017

2018

2019

2020

* Senior management is defined as Directors and managers 
per the statutory reporting of gender diversity

  White British 

18,184
  Unknown 
7,545
  Non British 

1,729

  Non-White British 

1,252

Travis Perkins plc  Annual Report and Accounts 2020

63

Financial statementsGovernanceStrategic report 
 
 
 
 
 
 
 
Sustainable products and services
2020 objectives

•  Continue to evolve product ranges and services to support 
customers to deliver against government plans for Zero 
Carbon Homes. This includes improved information on 
business websites to more easily identify relevant products.
•  Set up an internal working group to ensure best practice is 
shared across the Group’s brands for wider implementation.

•  Develop strategy and plans to optimise the solutions 

provided to customers.

2020 progress
A new strategic workstream was established in 2020 to assess the 
ESG needs of customers and develop value-add services. The Group 
already stocks and sells sustainable products and provides ESG 
services such as waste management, development training and Social 
Value fund management to its larger customers. Research began in 
2020 into opportunities for improvement or expansion of existing 
services or the introduction of new services.

Specific initiatives during 2020 included:
-  Supporting customers to engage with the Green Homes Grant, 
showcasing the Group’s range of sustainable products and 
providing services such as training to increase uptake; 

-  Engaging with a group of regional, bespoke builders to understand 
how they can win with ESG, embedding sustainable products in 
their developments and home buyer marketing; 

-  Providing tailored ESG solutions for Managed Services customers 
including carbon reporting, electric vehicles and ESG advice; and
-  Developing information and guidance sheets on sustainability and 
energy efficiency to support a community in North Wales, in 
partnership with a local housing association.

Case study:
Supporting customers to benefit from the Green 
Homes Grant 
The government launched the Green Homes Grant during 2020. 
This scheme enables customers to receive a grant from the 
government to cover up to two thirds of the costs of energy 
efficiency home improvements. The improvement measures in 
scope include low-carbon heating, insulation, heating controls, 
energy-efficient doors and draft proofing. The Group is well 
positioned to support the trade to take advantage of this scheme. 
Relevant products have been highlighted on the business websites. 
Installers have been offered training to help them expand their 
skills. City Plumbing Supplies offers indemnified designs for 
renewable heating systems through their expert in-house team.

“City Plumbing Supplies are already seeing an upturn in Energy 
Efficiency product sales around the scheme. Our dedicated team 
in this sector are providing support to installers in specifying 
solutions to enable homeowners to apply for the government’s 
Green Homes Grant vouchers.” Steve Alldritt, Technical Director, 
Travis Perkins Plumbing and Heating Division.

What’s next?
•  Develop a suite of ESG value-add services for customers, 
supporting their needs and helping them to win through 
sustainability.

•  Establish supplier and customer forums to share best practices 

and collaborate on solutions to the Industry’s shared 
challenges.

•  Develop a sustainability support package for Managed 

Services customers.

Case study:
Deep-dive on ESG with regional builders
Regular forums were held with a select group of regional, bespoke 
builders throughout 2020 to determine the ways in which the 
Group can support their success through ESG products and 
services. Access to the right sustainable products and ESG 
information (on both products and suppliers) provides a number of 
benefits to house builders:
-  The adoption of sustainable products and modern methods of 

construction can save time on the construction site and 
therefore the cost of builds.

-  The inclusion of information on a proposed development’s 

sustainable product and supplier mix can support success in 
securing finance and in land and planning applications.
-  The promotion of the sustainable features of a new home to 

potential buyers can secure sales.

Work began in 2020 with a number of large manufacturers and 
regional builders to categorise products, collate ESG information 
and develop marketing materials.

Assurance
Specific data points in the Sustainability (or “Doing the Right Thing”) section, marked with the logo ‘
verification procedures which are based on AA1000AS (2008) and ISAE 3000. A copy of their verification statement is available at https://
www.travisperkinsplc.co.uk/responsibility/environment.

’, have been assured against LRQA 

64

Travis Perkins plc  Annual Report and Accounts 2020

Sustainability overview continuedOther information

Responsible sourcing 
2020 objectives
•  Assess all suppliers (whether product or service, for resale or 

• 

not) against the new risk assessment approach. 
Improve and relaunch the Online Risk Assessment tool to 
suppliers based on their risk level. 

•  Continue the transition to separate technical and ethical 

audits for own-brand manufacturing sites. 

•  Develop a Timber Road Map to further increase the 

percentage of timber purchases from certified sources.

2020 progress
The Group has partnered with an expert third party to support 
supplier assessments, with a new online risk assessment (“ORA”) 
developed and launched to over 1,000 suppliers during 2020. The 
ORA covers environmental, social and quality questions.

The Group completed the move of all ethical audits of own-brand 
factory sites to best-practice standards, providing more confidence in 
the labour standards and ethical behaviours in the supply chain. The 
audits are now Sedex Members Ethical Trade Audit (“SMETA”) , 
Business Social Compliance Initiative (“BSCI”) audits or in-house audits 
aligned to SMETA.

Internal controls on timber have been strengthened, not least in 
readiness for the transition from European Timber Regulations to UK 
Timber Regulations. The transition will require additional due diligence 
on higher risk timber coming into the UK from European countries.

A new responsible sourcing policy and group minimum standard was 
launched in 2020 and will support a joined-up approach across the 
Group’s businesses, sharing best practices to improve controls.

What’s next?
•  Reduce risk in the supply chain and protect supply chain 

workers through the improved supplier assessment and site 
auditing approach.

•  Launch a new online risk assessment specifically for 

“goods-not-for-resale” suppliers.

•  Work with manufacturing sites and branded suppliers to meet 

the regulation changes triggered by Brexit.

FSC or PEFC certified timber purchased in 2020

98%

100%

75%

50%

25%

0%

PEFC

98%

23%

75%

18%

75%

26%

71%

2019

2020

2013

FSC

Case study:
New responsible sourcing expert partner
The Group is proud to have begun a new partnership with Verisio, 
an expert in social auditing and supplier assessment. Verisio is 
hosting the Group’s supplier online risk assessment, allowing 
suppliers to easily submit information and provide updates for 
corrective actions. The site auditing programme and pre-shipment 
inspections are also now managed in the new system, giving a 
consolidated view of supplier risk so enabling the Group to 
manage risk out of the supply chain.

Case study:
Readying the business for post-Brexit timber 
regulations 
The transition from EU Timber Regulations to UK Timber 
Regulations is being carefully managed across the Group. 
Alongside the Group’s partner, Track Record Global, this is 
ensuring that enhanced due diligence is conducted where the 
Group is the first placer of timber onto the UK market. The Group 
remains committed to only sourcing certified timber, which is an 
added reassurance for customers of the sustainability of the 
timber we sell.

‘

’ indicates that the data point has been assured. Please see page 64 for more information. 

Travis Perkins plc  Annual Report and Accounts 2020

65

Financial statementsGovernanceStrategic reportColleague voice and engagement
2020 objectives
•  Ensure colleague engagement surveys are undertaken for  

all businesses and functions every 12–18 months. 
•  Continue with the “Colleague Voice” panel to listen to 

colleagues and understand how well our culture and values 
are embedded, the key issues that they are facing and the 
plans in place to address them.

•  Continue to offer a variety of “Colleague Voice” forums and 
two-way feedback opportunities, ensuring colleagues’ views 
and opinions are contributing to business decisions.

2020 progress
During the Covid-19 pandemic the Group had to be agile and  
make colleague engagement more accessible as an integral part of 
decision-making. A weekly “Pulse” survey was introduced for all 
working and furloughed colleagues to ensure their safety and 
well-being could be prioritised. This feedback directly influenced 
business decisions, particularly around well-being. 

New Group-wide information channels were launched, including a 
new intranet site and weekly newsletter. This enabled the Group to 
unite colleagues in new ways and to quickly respond to their concerns. 
Internal feedback suggested colleagues felt well-informed, connected, 
safe and empowered to call out issues that “don’t look right”. 

During 2020 the Group initiated colleague listening groups with Pete 
Redfern, Senior Independent Director. Pete has been designated as 
the Non-executive Director for engagement with the workforce, 
pursuant to the UK Corporate Governance Code 2018 and is the 
Colleague Voice Representative on the Board. Pete held Colleague 
Voice Panels with colleagues across the Group, with participants 
encouraged to share unfiltered thoughts, ideas and concerns. Pete 
takes his observations and the common themes to the Board to 
support continuous improvement and to ensure the colleague voice is 
brought into the boardroom. The businesses continue to use colleague 
networks and people boards to ensure there is regular, open and 
robust two-way feedback.

Topics debated by Pete and colleagues on the panel in 2020 included:
–  The Group’s commitment to Health and Safety and behaviour in 

real world situations.

–  Colleagues’ understanding and buy-in to strategy.
–  The sense of connection between individual businesses and the 

TP Group.

–  Diversity and Inclusion in practice.
–  Career opportunity and engagement.
IT development across the Group.
– 

What’s next?
•  Maintain the Group’s ability to “take the pulse” of colleagues and 
respond to what matters to them, finding ways to give real-time 
insight and bring colleague engagement data to life.

•  Undertake colleague engagement surveys in the first half  

of 2021.

66

Travis Perkins plc  Annual Report and Accounts 2020

Travis Perkins was recognised as a Top Employer 
by the Top Employers Institute, marking 11 years of 
recognition for the Travis Perkins Group.

Case study:
Listening and talking to our colleagues when we 
needed to most
During the Covid-19 crisis the Group ran a weekly “Check in 
Tuesday” survey with over 35,000 responses submitted during 
the 21 weeks of the survey. It included five simple questions which 
asked colleagues how they were feeling, whether they felt 
informed and what else could we do to help them. 

Colleague engagement in this survey has demonstrated that their 
voice is important and contributed to a sense of purpose and 
pride, as expressed in the surveys and on social media: 
–  Just looking forward to getting back to what we do best... The 
company has supported us, we want to return that support.
–  So proud to work for this amazing company. It feels amazing to 
know that the company put the health of staff and customers 
before profit.
I’m proud to work for BSS, we are constantly working to help 
the wonderful guys in the NHS.

– 

–  We are TP, the best... we will overcome all obstacles. Proud as 

– 

ever to wear the Green and Gold.
I just wanted to say thanks for reading my previous feedback 
and asking my manager to sit and talk with me. It helped.
–  Everyone is playing their part. Best wishes to all and stay safe.

Sustainability overview continuedOther information

Human rights and modern slavery 
2020 objectives
•  Assess all suppliers against the new risk assessment approach. 
•  Launch an improved training module on modern slavery with 

guidance for all employees on spotting the red flags. 
•  Continue to transition all own-brand factory sites to a new 

ethical audit format. 

•  Collaborate with key customers to support their work in 

preventing modern slavery

Legal compliance 
2020 objectives
Implementation of a Regulatory Risk plan in order to: 
• 

• 

• 

Improve Oversight – enhancing the information available to 
senior management. 
Improve Assurance – identifying and closing any gaps in the 
assurance framework.
Improve Understanding – simplifying guidance and refreshing 
training to further embed the management of regulatory risk 
in the business.

2020 progress
All suppliers were assessed using the Group’s new risk assessment 
approach and a new online risk assessment was launched for 
suppliers of products for resale. Due diligence is being completed 
with all suppliers identified as “higher risk”. The due diligence 
processes for labour agencies used by the Group’s distribution 
centres were also enhanced.

2020 progress
A regulatory risk plan has been developed and implementation has 
started. The first step has been the introduction of a new Group-wide 
Code of Conduct, developed with the business and ratified by the 
Board, with an accompanying marketing campaign to promote 
awareness. This provides a fresh, single point-of-call, for legal 
compliance policies and for key policies in other areas. 

In conjunction with this, a number of the underlying legal compliance 
policies have been refreshed to go into more depth and provide 
greater guidance, supporting the easily understood, high-level 
overview of the Group’s legal compliance policies given by the new 
Code of Conduct. A new minimum standards framework is being 
rolled-out across the Group that will also help provide assurance 
across legal compliance areas and will improve the GLT's oversight.

This journey is continuing with the engagement of a new training 
partner to make the Group’s compliance training more engaging. 

What’s next?
•  Embed recently launched new Code of Conduct within  

the business.

•  Continued roll-out of the minimum standards framework and 
development of business-specific action plans to close gaps.
•  Continued roll-out and monitoring of updated legal compliance 

training across:
 – Anti-Bribery and corruption
 – Insider trading
 – Competition law
 – Money laundering
 – Conflicts of interest
 – Corporate criminal offences

A new modern slavery training module for all employees was 
launched in December 2020, as well as a specialist training module 
for the most affected roles in the HR, Commercial and Freight teams. 
The new Code of Conduct issued to all employees in November 
2020 includes a section on modern slavery, listing the red flags for 
colleagues to watch for.

Best practices were shared with selected customers and suppliers to 
support their own anti-slavery controls and to learn from their 
approaches. Industry collaboration is crucial in tackling this issue.

The Group launched a new modern slavery policy and Group 
minimum standard during the year. This will support a joined-up 
approach across the Group’s businesses, sharing best practices to 
improve controls.

What’s next?
•  Continue to roll out due diligence controls for suppliers identified 

as more exposed to the risk of slavery and improve the 
understanding of slavery risks across the supplier base.

•  Monitor completion of the two new modern slavery  

training modules.

•  Promote the “Speak Up” line to help colleagues raise concerns 
about modern slavery and share this line with suppliers so that 
workers in our supply chain can raise concerns.

Case study: Shining a light on labour agencies
There are greater risks of slavery when workers are not directly 
employed. Contractual and physical due diligence processes with 
labour agencies supporting the Group’s distribution centres have 
been strengthened and a sign-off sheet is now required for each 
new agency worker. 

The Group now requires agency workers physically bring their 
right-to-work documentation on their first day. This ensures the 
workers are as expected and protects against gang control, a key 
feature of which is confiscation of the victims’ identity documents.

Travis Perkins plc  Annual Report and Accounts 2020

67

Financial statementsGovernanceStrategic reportWaste 
2020 objectives
•  Set new targets for waste reduction and develop a roadmap. 
•  Review customer waste solutions to ensure that customer 

expectations are continually met. 

•  Engage with relevant forums and industry partners to share 
best practices and to learn and develop shared solutions as 
the industry moves towards a more circular economy.

•  Engage with suppliers to reduce the amount of unnecessary 
packaging entering the Group’s supply chain, in particular 
single-use plastics

2020 progress
The Group set itself a new waste target: eliminate all unnecessary 
single-use packaging by 2025. In addition, efforts to divert 100% of 
waste from landfill continued.

Eliminating all unnecessary single-use packaging by 2025 is a 
challenging target and the Group is working with key supply chain 
partners to achieve it. Plans are being developed to meet the 
requirement of 30% recycled content in plastic packaging by April 2022.

Amidst the challenging conditions of 2020, the Group maintained its 
backhaul recycling operations to help branches recycle materials and 
divert waste from landfill. The Group backhauled 5,100 tonnes of 
cardboard, 1,100 tonnes of plastic and 12,200 tonnes of timber, 
representing 52% of total waste for 2020. 

Tonnes of waste per £m of yard and core sales

d
e
k
r
o
w
s
r
u
o
h
n
o

i
l
l
i

m

r
e
p
s
I
T
L

12

10

8

6

4

2

0

8.3

6.7

6.1

1.5

0.5

0.4

2013

2019

2020

Diverted from landfill

Landfill

Waste diverted 
from landfill

94%

Case study:
Engagement and reducing packaging
At the start of the year a new Waste & Resources Working Group 
was formed to bring together subject matter experts from across 
the Group. This working group has developed a new Waste 
Policy setting out the Group’s expectations and aspirations, as 
well as producing a series of Packaging Advice Sheets to advise 
on alternative, innovative packaging solutions and help reduce 
single-use plastic.

Waste reduction and recycling remains a key action 
area for the business. We recognise the importance 
of a circular economy and we’re excited to be 
developing our plans to ensure our business offers 
products that can be repaired, reused or recycled by 
the end user.

Lucy Perkins
Group Materials and Waste Manager

Case study:
Removal of plastic packaging
Packaging is a key business risk. To mitigate this, the Group has 
implemented a packaging-reduction strategy that will reduce the 
use of unnecessary packaging and eliminate avoidable single-use 
plastic. Throughout 2020 the Group’s businesses have engaged 
with key suppliers to target products for packaging reviews.

Toolstation is working with suppliers to eliminate black plastic, 
polystyrene and avoidable single-use plastic by 2021. Many other 
suppliers across the Group have confirmed that they are removing 
plastic from their packaging. The commercial team in Shanghai has 
identified over 2,000 products that will be targeted for a plastic 
saving of up to 91 tonnes. The P&H businesses have removed 100 
tonnes of polystyrene and 14 tonnes of plastic bags whilst 
Benchmarx has removed over 40 tonnes of styrofoam plastic.

Internal packaging has also been looked at. Travis Perkins and 
Wickes reviewed their transit packaging to remove unnecessary 
shrink wrap and are working with packaging suppliers to replace 
single-use plastic with sustainable materials. In anticipation of the 
2022 plastic tax, the Group is demanding at least 30% recycled 
content in plastic packaging across many areas of the business. 
CCF is leading the way with a 30%-recycled-plastic pallet hood.

What’s next?
•  Launch of a Waste & Circular Economy action plan.
•  Work closely with suppliers to embed circular economy 

concepts into their products and explore reuse opportunities 
from surplus building products with reuse organisations.
•  Ensure suppliers include at least 30% recycled content  

in packaging.

•  Continue to work towards the target of diverting 100% of waste 

from landfill.

•  Expand the Group’s backhaul recycling operation to enable 
“WEEE” recycling from branches and trial customer take-
backs for bulk bags and other products.

Environment incidents 
In 2020 the Group recorded 25 environmental incidents with ten classed as “reportable” and 15 “non-reportable”. Of the 25, eight were a result of 
“third party” sources (such as spillages from supplier or customer vehicles). Most incidents related to spillages such as hydraulic oil or paint.

‘

’ indicates that the data point has been assured. Please see page 64 for more information.

68

Travis Perkins plc  Annual Report and Accounts 2020

0.125

0.100

0.075

0.050

0.025

d

e

k

r

o

w

s

r

u

o

h

d

n

a

s

u

o

h

t

r

e

p

s

y

a

d

k

r

o

w

t

s

o

L

0.11

0.08

0.07

7.21

5.52

5.63

0.000

2018

2019

2020

2018

2019

2020

d

e

k

r

o

w

s

r

u

o

h

n

o

i

l

l

i

m

r

e

p

s

I

T

L

8.0

6.0

4.0

2.0

0.0

Sustainability overview continued 
 
 
 
 
 
 
 
 
 
 
 
 
Other information

Reward and benefits
2020 objectives
• 

Increase the focus on colleague physical, emotional 
and financial well-being.

•  Continue to improve and introduce benefits through  

Contributing to charities and communities
2020 objectives
•  Review the Group’s approach to Social Value propositions 

and delivery to differentiate customer support and to improve 
positive impacts on society. 

MyPerks, the Group’s colleague benefits hub.

•  Extend existing charity partnerships with Macmillan and 

Teenage Cancer Trust. 

•  Continue with product donations and outreach programmes. 
•  Review the Group’s approach to community and charity 

partnerships to optimise the value generated, align them with 
the business and best engage colleagues.

2020 progress
In the unique circumstances of 2020, the substantial fundraising 
efforts normally undertaken by individuals and teams to support local 
charitable projects were replaced by a momentous effort to support 
front-line workers with volunteering, materials, equipment and PPE. 
This engagement empowered local colleagues to get involved with 
our local communities at a level never seen before. It also encouraged 
collaboration across our brands and functions, helped us strengthen 
local relationships both internally and externally, and gave our 
colleagues a renewed sense of purpose during what was a difficult 
time for our nation.

All of the Group’s businesses have long-term charity partnerships. In 
2020 Toolstation entered into a new two-year new partnership with 
Macmillan Cancer Support and Wickes joined forces with the charity 
YoungMinds.

In 2020, the Group began to develop a more integrated framework 
for our community and charitable engagement across the Group. This 
work is ongoing and will improve consistency around the guiding 
principles, ensuring we use the Group’s efforts as a constructive 
platform for the development of new internal and external networks. 

The Group prides itself on its commitment to learning and 
development and has found a great match in the charity Volunteer It 
Yourself (“VIY”). VIY combines DIY and volunteering by challenging 
young people to help repair and refurbish youth and community 
facilities whilst learning vocational trade skills on the job. They are 
mentored by local trade professionals and can work towards trade 
skills accreditations. This year 19 Travis Perkins branches have 
supported VIY projects with materials and with colleagues 
volunteering to act as mentors. The Group has supported nearly 300 
young people so far; a majority of whom are unemployed or 
disengaged from mainstream education.

•  Ensure bonus programmes deliver strategic benefit  
for the Group and allow colleagues to share in the 
Group’s success.

2020 progress
•  Colleagues were supported through the challenges of Covid-19 in 

a number of ways. A number of well-being initiatives were 
escalated and enhanced through the Group’s well-being hub. This 
included an employee assistance programme, fitness videos, 
mindfulness sessions, free flu jabs and healthy eating guidance 
and recipes. Financial support was provided to colleagues required 
to work from home and, although bonuses were not possible in 
2020, a thank you payment was made in December to colleagues 
below management levels. This recognised their extraordinary 
contribution and efforts during the year.

•  Funds which ordinarily would have been applied to salary reviews 
were diverted towards lower-paid colleagues. This allowed around 
four thousand colleagues’ salary levels to be raised to the Living 
Wage Foundation’s “Real Living Wage”. All colleagues within the 
Merchant businesses are now paid at Real Living Wage levels.
•  Simplified and refocused incentives and bonuses were designed 

and developed and will be deployed to colleagues in 2021.
•  Family Friendly policies were reviewed in 2020, significantly 

enhancing parental leave provisions including maternity, paternity, 
adoption, surrogacy and IVF treatment.

•  As part of the financial well-being programme, colleagues were 

encouraged to engage with their savings and retirement provision. 
This included colleague participation in the national campaigns of 
Pensions Awareness Day and Talk Money Week and a pro-active 
campaign to encourage the habit of investing in savings. Pension 
webinars covering a range of topics, including considerations for 
over 55s, female colleagues, and for all colleagues in relation to 
market volatility caused by Covid-19, were viewed by over 3,000 
colleagues.

Reward awards
The Group was proud to receive the following accolades at the 
Employee Benefits Awards in October 2020:

Benefits Team of the Year, which recognised team collaboration and 
innovation in the delivery of colleague benefits

Best Benefits Communication by a Large Employer, which 
recognised the Group’s use of technology to ensure that colleagues 
only receive information about personally relevant benefits

What’s next?
•  Full deployment of the simplified and re-focussed incentive and 

bonus approach. 

•  Simplification and realignment of all colleague bonuses.
•  Continued focus on colleague well-being, particularly financial 

well-being, with a review of the employee pension provision and 
levels of colleague engagement.

Travis Perkins plc  Annual Report and Accounts 2020

69

Financial statementsGovernanceStrategic reportThank you for your very generous donation. 
This is absolutely amazing and will make an 
incredible difference at what I’m sure you can 
imagine has been a rather challenging time for the 
young people that we support with wheelchairs 
and mobility equipment.

Jennie Chmura
Senior Corporate Account Executive, 
Whizz-Kidz

Case study:
The best 50p ask ever!
Each year colleagues at Wickes vote on a charity. This year they 
voted for YoungMinds because mental health issues have 
increased during the pandemic. It’s estimated that three children  
in each school class now have a mental health problem and 
YoungMinds are able to put them in touch with the right services to 
get help. To mark World Mental Health Day on 10 October 2020, 
all Wickes stores did a 50p ask which raised nearly £70k – a 
phenomenal result. “The Covid-19 pandemic has impacted young 
people across the country and we know that more are struggling 
with their mental health as a result. These events raise awareness 
of young people’s mental health and vital funds for YoungMinds so 
that we can continue fighting to make sure all young people get 
support for their mental health as soon as they need it,” said 
Director of Development at YoungMinds, 
Vanessa Longley.

Case study:
Supporting the front line
During the pandemic colleagues across the Group have supported 
front-line staff in the fight against Covid-19. Across the UK 
Toolstation, Travis Perkins and Wickes worked together to deliver 
more than 200,000 masks, visors, gloves and safety goggles to 
hospitals, GPs, nursing homes, and Fire and Rescue Services. Wickes 
also threw in boxes of Mars bars to help keep energy levels up! 

The Plumbing & Heating and specialist Merchant businesses 
donated construction material including respirators, vanity units, 
plumbing and electrical items and boards. They helped get the 
water and heating on at the Nightingale Hospitals and supported 
the swift refurbishment of Great Ormond Street Hospital.

Well done Travis Perkins for donating PPE 
equipment!

Dara Ó Briain
Comedian

What’s next?
•  The Group will complete and implement a new framework for 
community and charitable engagement work that will include 
more cross-brand and multi-discipline projects.

•  The Group will expand its support for VIY. Nearly 20 branches 
have pledged support for some of the 150 VIY projects that are 
in the pipeline for next year.

Charity

Business area

Events

Alzheimer Society - £10,000

CCF

Silent auction and colleague walking and cycling challenges

Macmillan Cancer Support - £240,000

Travis Perkins, Benchmarx & 
Toolstation

Sponsored facemasks, conference dinner, charity auction, London 
Marathon in Robbie’s garden, carrier bag sales, guess no. of 
catalogue products, store team cycle event, Go Green for Halloween 

Mind - £5,750

BSS

Conference, virtual quiz, Super 6 League

Teenage Cancer Trust - £45,000

Plumbing & Heating

Collections, Comb Together

Prostate Cancer UK - £10, 000

Keyline

Whizz-Kidz - £52,000

Young Minds - £365,000

Transport

Wickes

Virtual quiz nights, skydive, Walk the Month, Run the Month, counter 
collections

Driver of the Year fundraising and truck sponsorship

50p asks, “Wicksmas” fundraising event, Christmas jumper day, web 
donate button

70

Travis Perkins plc  Annual Report and Accounts 2020

Section 172 statement

Other information

Engaging with stakeholders
Building positive relationships through strong engagement, 
collaboration and dialogue with stakeholders that share our values is 
important to us, and working together towards shared goals assists us 
in delivering long-term sustainable success.

Our Group comprises a number of business units, all of which have 
extensive engagement with their own unique stakeholders as well as 
other businesses in the Group. The governance framework delegates 
authority for local decision-making at business unit level up to defined 
levels of cost and impact, which allows the individual businesses to take 
account of the needs of their own stakeholders in their decision-making.

The leadership teams of each business make decisions with a long-term 
view in mind and with the highest standards of conduct in line with 
Group policies. In order to fulfil their duties, the Directors of each 
business and the Group itself take care to have regard to the likely 
consequences on all stakeholders of the decisions and actions which 
they take. Where possible, decisions are carefully discussed with affected 
groups and are therefore fully understood and supported when taken. 

The Board is well informed about the views of stakeholders. Reports 
are regularly made to the Board by the business units about the 
strategy, performance and key decisions taken which provides the 
Board with assurance that proper consideration is given to stakeholder 
interests in decision-making and it uses this information to assess the 
impact of decisions on each stakeholder group as part of its own 
decision-making process. In response to the Covid-19 pandemic, the 
cadence of reporting on stakeholder views to the Board was 
accelerated during 2020 enabling the Board to react quickly and 
develop the right strategies. Details of the Group’s key stakeholders 
and how we engage with them are set out below.

Shareholders
As owners of our Group we rely on the support of shareholders and 
their opinions are important to us. We want to enable them to have an 
in-depth understanding of our strategy and our operational and financial 
performance, so they can accurately assess the value of our shares.

We have an open dialogue with our shareholders through one-to-one 
meetings, group meetings, webcasts and the Annual General Meeting. 
Discussions with shareholders cover a wide range of topics including 
financial performance, strategy, outlook, governance and ethical 
practices. Shareholder feedback along with details of movements in 
our shareholder base are regularly reported to and discussed by the 
Board and their views are considered as part of decision-making.

Due to Covid-19 restrictions we regrettably had to hold a closed 
Annual General Meeting at our head office in Northampton. A live 
audio stream of the meeting and a facility for shareholders to submit 
questions was provided. Further details of how we conducted our 
AGM can be found in the governance section on page 79.

Colleagues
Our people are key to our success and we want them to be successful 
individually and as a team. We aim to build a trusting, respectful and 
inclusive environment where everyone feels safe, welcome, valued for 
their contribution and able to perform at their best.

We work hard to engage with and listen to our colleagues in a number 
of different ways including engagement surveys, forums, listening 
groups, briefings, internal communities, newsletters and through our 
anonymous “Speak Up” hotline. Key areas of focus include safety, 
health and well-being, diversity and inclusion, development 
opportunities and pay and benefits. In his role as the Colleague Voice 
Representative, Pete Redfern regularly reports what is important to 
our colleagues to the Board and ensures consideration is given to 
colleague needs. Further information on the ways in which the Group 
engages with colleagues can be found in the people section on pages 
66 to 67.

In response to the Covid-19 pandemic, new Group-wide information 
channels were launched with all colleagues receiving regular updates. 
A weekly “pulse” survey was introduced for all working and furloughed 
colleagues to help better understand how colleagues were feeling, 
enabling us to react quickly and develop the right support strategies. 
During 2020 we completed 21 weekly surveys, with 35,000 
responses from colleagues. Weekly response rates varied from 5% - 
28% of colleagues, with over 50% of the responses being from 
furloughed colleagues in the first four weeks of the survey.

Customers
Working for our customers is one of our cornerstones and it drives us 
to nurture mutually beneficial relationships that deliver joint value. Our 
ambition is to deliver best-in-class, tailored service to customers.

We build strong lasting relationships with our trade customers and 
spend considerable time with them to understand their needs and 
views and listen to how we can improve our offer and service for 
them. We use this knowledge to inform our decision-making, for 
example to tailor our proposition to suit customer demands, with fixed 
range/fixed price models for small trade customers, and more flexible 
access to a wider product range with volume-related discounting in 
the Merchant businesses. Our most significant customers are 
monitored closely as they are imperative to our continued success. 
During the year, credit management was a particular focus to ensure 
our customers are supported and enabled. 

Suppliers
Our suppliers are experts in the wide range of products we source 
from them. We aim to build strong relationships with our suppliers to 
develop mutually beneficial and lasting partnerships.
Engagement with suppliers is primarily through a series of interactions 
and formal reviews and we also host regular conferences to bring 
suppliers and customers together to discuss shared goals and build 
relationships. Key areas of focus include innovation, product 
development, health and safety and sustainability. The Board 
recognises that relationships with suppliers are important to the 
Group’s long-term success and is briefed on supplier feedback and 
issues on a regular basis. We have maintained regular contact with our 
suppliers safely throughout the Covid-19 pandemic.

Communities and the environment
Investing in sustainable growth means supporting and empowering 
the communities in which we operate. By ensuring we make a positive 
contribution, we can help build thriving communities and strengthen 
our business.

Travis Perkins plc  Annual Report and Accounts 2020

71

Financial statementsGovernanceStrategic reportSection 172 statement continued

We engage with the communities in which we operate to build trust 
and understand the local issues. Key areas of focus include how we 
can support local causes and issues, create opportunities to recruit 
and develop local people and help to look after the environment. We 
partner with local charities and organisations at a site level to raise 
awareness and funds. The key issues and themes across local 
communities are reported back to the Board.

The Group’s impact on the environment is a key focus for the Board. 
During 2020 carbon targets were established to support the Group’s 
leading ambitions on ESG matters. Further information on the 
sustainability overview on pages 52 to 70.

Government and regulators
The regulatory environment significantly impacts the success of our 
business. We believe it is important that those who can influence policy, 
law and regulation understand our views. We also want to share 
information and perspectives on areas that impact our businesses.

We engage with the government and regulators through a range  
of industry consultations, forums, meetings and conferences to 
communicate our views to policy makers relevant to our business.  
Key areas of focus are compliance with laws and regulations, health 
and safety and product safety. The Board is updated on legal and 
regulatory developments and takes these into account when 
considering future actions.

Decision-making in practice
One of the major decisions made by the Group this year was to restructure the branch network and above-branch support functions to reflect market 
fluctuations and new ways of working as a result of the Covid-19 pandemic. In making this decision the Board considered the interests of and the 
impact on all stakeholders. To provide insight into the approach taken by the Board, a summary of stakeholder views and conclusions is set out below.

Stakeholder

Stakeholder views

Conclusions

Shareholders Our shareholders want us to operate in the most 
cost effective way, preserve cash and maximise 
returns thereby creating value and ensuring the 
long term sustainable success of the Group.

Reviewing and closing branches that would be loss making or 
non-strategic meant that significant cost savings could be realised and 
net profit returns managed, thereby ensuring the long term sustainable 
success of the Group.

Colleagues

Our colleagues want to be kept informed of 
changes to the business and to be listened to  
in relation to changes which will affect them  
and their teams.

Customers

Our customers want propositions that work for 
them and continued service to support their 
business.

We care about our colleagues and were mindful of the impact that a 
restructuring and branch closure programme would have on 
colleagues across the business, particularly those directly impacted.  
A thorough and thoughtful communication plan was implemented 
including a rigorous consultation period with affected colleagues.

We tried to minimise the impact of the restructure. For example, we 
carried out extensive searches to find new roles for those at risk of 
redundancy, and we were able to retain 1,450 (45%) colleagues in the 
business.

We maintain regular communication with customers. We provided 
detailed explanations of any branch closures and, where possible, 
minimised the impact by moving ownership of the affected accounts 
to the nearest branch. Retained sales were tracked to ensure the 
relationship was maintained.

Customers were serviced for their Essential Services projects e.g. 
Nightingale hospitals

Suppliers

Our suppliers want to understand the impact of 
the branch closures on their relationships and 
contractual arrangements. They also want to 
have confidence that the business will continue 
to trade with them in the long term.

The business maintained frequent dialogue with core suppliers, who 
have also been significantly impacted by Covid-19. A communication 
plan was carried out across key suppliers to assure them of the 
credibility of the restructuring plan, leaving the business in a strong 
trading position throughout the economic recovery. 

Communities Our communities want our continued support 
with local causes and issues. 

As an essential service, we have remained open in the majority of 
locations, supplying materials in a safe way and helping to keep the 
nation warm, dry and secure.

The move to close branches, and to work in a distanced way has 
impacted our ability to directly interact with the communities and 
charities which we support. We continue to raise funds and support 
charities and communities in a safe and secure way. 

The restructuring and branch closure programme will maximise the 
long-term success of the Group which is in the public interest. The 
Group was compliant with the relevant regulations and legislation 
throughout the restructuring and branch closure process.

Government 
and 
regulators

The government and regulators want us to 
operate in an ethical way and comply with laws 
and regulations.

72

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Non-financial information statement

Other information

The information below is intended to help users of these accounts understand our position on key non-financial matters and has been prepared in 
response to the reporting requirements contained in section 414C(7), 414CA and 414CB of the Companies Act 2006.

Reporting requirements

Principal risks

Policy embedding, outcomes and key performance indicators

Colleagues

Health, safety and 
well-being

Talent management

Business model
KPIs – Accident frequency rate
Safety and well-being
Apprenticeships 
Management and leadership development 
Talent and succession 
Diversity and inclusion
Colleague voice and engagement
Reward and benefits 
Chairman’s introduction - Engaging with stakeholders and the workforce
Directors’ remuneration report 
Directors’ Report – Employees

Environment

ESG

Human rights, 
anti-bribery and 
anti-corruption

Legal compliance
Supplier risks

Business model 
KPIs – Carbon intensity 
Sustainability overview
Carbon
Waste
Sustainable products and services

Human rights and modern slavery 
Legal compliance
Chairman’s introduction – Culture 
Directors’ Report – Modern slavery

Social and 
community

People

Business model
Contributing to charities and communities  
Responsible sourcing

Link

Page 16
Page 27
Page 56
Page 60
Page 61
Page 61
Page 62
Page 66
Page 69
Page 79
Page 93
Page 118

Page 16
Page 27
Page 52
Page 58
Page 68
Page 64

Page 67
Page 67
Page 79
Page 118

Page 16
Page 69
Page 65

A description of the Group’s business model and how it creates sustainable value can be found on pages 16 to 17.

Most of the reporting on these topics and KPIs is contained in the Strategic Report under the sections Business Model, Sustainability Overview and 
Statement of Principal Risks and Uncertainties or are incorporated into the Strategic Report by reference from the pages noted. The Group has 
appropriate policies and diligence procedures regarding all the non-financial information presented in this Annual Report.

Strategic Report approval
The Strategic Report on pages 3 to 73 was approved by the Board 
of Directors and signed on its behalf by:

Nick Roberts 
Chief Executive 
1 March 2021 

Alan Williams
Chief Financial Officer
1 March 2021

Travis Perkins plc  Annual Report and Accounts 2020

73

Financial statementsGovernanceStrategic report 
 
 
74

Travis Perkins plc  Annual Report and Accounts 2020

Corporate governance report

Other information

Governance

76  Board of Directors

78  Chairman’s introduction

79  Corporate governance report

84  Nominations Committee report

87  Audit Committee report

93  Directors’ Remuneration report

97  Remuneration Policy report

105  Annual Remuneration report 

117  Directors’ report

119  Statement of Directors’ Responsibilities

Travis Perkins plc  Annual Report and Accounts 2020

75

Financial statementsGovernanceStrategic reportBoard of Directors

Stuart Chambers
Chairman
Nationality
British

Appointment date
1 September 2017 (Non-executive Director) 
7 November 2017 (Chairman)

Nick Roberts
Chief Executive Officer
Nationality
British

Appointment date
1 July 2019

Alan Williams
Chief Financial Officer
Nationality
British

Appointment date
3 January 2017

Committee membership: 

N  R  S

Committee membership:

 S

Committee membership: N/A

Skills and experience
Stuart has extensive global executive 
management and boardroom experience across 
industrial, logistical and consumer sectors. He is 
currently Chairman of Anglo American plc and a 
member of the UK Takeover Panel. Stuart was 
Chairman of Rexam plc from 2012 to 2016 and 
ARM Holdings plc from 2014 to 2016. He served 
as a Non-executive Director on the Boards of 
Tesco plc, Tesco Bank, Manchester Airport 
Group, Smiths Group plc and Associated British 
Ports Holdings plc. Stuart’s executive career 
included ten years with Shell and ten years with 
the Mars Corporation. Stuart then joined 
Pilkington plc in 1996, where he was appointed 
Group Chief Executive in 2002. Pilkington was 
acquired by Nippon Sheet Glass in 2006 and 
Stuart became Group Chief Executive of the 
new combined Group until 2010.

Skills and experience
Nick joined Travis Perkins from design, engineering 
and project management consultancy Atkins, 
where he was President. He has over 25 years of 
international consulting experience and is a 
passionate advocate for diversity and inclusion. 
A geologist by profession, Nick holds an MSc in 
Environmental Impact Assessment from 
Aberystwyth University and a BSc in Geology 
from the University of Reading. He is a Chartered 
Geologist, Fellow of the Geological Society and 
Honorary Fellow of the Institution of Civil 
Engineers. He is a Deputy Chair and Director of 
the Forces in Mind Trust in the UK.

Skills and experience
Alan is a qualified Accountant and Treasurer 
and in addition to having a strong finance 
background, he has extensive experience in 
leading strategic initiatives, mergers and 
acquisitions, integration and business 
transformation. Prior to joining the Group, Alan 
served as CFO at Greencore Group plc for six 
years. Alan also previously worked at Cadbury 
plc in a variety of financial roles in the UK, 
France and the USA.

Pete Redfern
Senior Independent 
Non-executive Director
Nationality
British

Appointment date
1 November 2014 (Non-executive Director)
28 April 2020 (Senior Independent 
Non-executive Director)

Committee membership:

N  R  S  A

Skills and experience
Pete has extensive financial, operational and 
management experience as well as strong 
construction and property expertise. Pete is a 
Chartered Surveyor, as well as a Chartered 
Accountant and is currently Chief Executive of 
Taylor Wimpey plc. He was previously Chief 
Executive of George Wimpey plc and prior to 
that, successively held the posts of Finance 
Director and Chief Executive of George Wimpey’s 
UK Housing business. Pete is also Chairman of 
the Youth Adventure Trust and was a Trustee of 
the homelessness charity Crisis until 2019.

Committee membership key:

 A

N

 R

 S

Audit 

Nominations

Remuneration 

Stay Safe

Chairman

76

Travis Perkins plc  Annual Report and Accounts 2020

Other information

Christopher Rogers
Non-executive Director
Nationality
British

Appointment date
1 September 2013

Coline McConville
Non-executive Director
Nationality
Australian

Appointment date
1 February 2015

John Rogers
Non-executive Director
Nationality 
British

Appointment date
1 November 2014

Committee membership:

 RN

Committee membership: 

 A N  R

Committee membership:

 A N

Skills and experience
Christopher has extensive financial, operational 
and retail experience and expertise in corporate 
governance and strategic planning. Chris is 
currently a Non-executive Director of Vivo plc, 
Kerry Group and Sanderson Design Group plc. 
He is also a visiting fellow at Durham University. 
Prior to this, Chris was a Director of Whitbread 
plc from 2005 to 2016 where he served as 
Group Finance Director from 2005 to 2012 and 
Managing Director of Costa Coffee from 2012 
to 2016.

He was Group Finance Director of Woolworth 
Group plc and Chairman of the Woolworth 
Entertainment businesses from 2001 to 2005 
and previously held senior roles in both finance 
and commercial functions in Kingfisher plc.

Skills and experience
Coline has a wealth of international experience 
with a background in management, marketing 
and media as well as extensive remuneration 
and boardroom experience. Coline is currently 
a Non-executive Director of TUI AG, Fevertree 
Drinks plc and 3i Group plc and was formerly 
a Non-executive Director of Inchcape plc, UTV 
Media plc, Wembley National Stadium Limited, 
Shed Media plc and HBOS plc and a global 
advisor and Director of Grant Thornton 
International Limited. Prior to that Coline was 
Chief Operating Officer and Chief Executive 
Officer Europe of Clear Channel International 
Limited. She holds an MBA from Harvard 
Business School where she was a Baker Scholar.

Skills and experience
John has extensive finance, strategy, digital 
online, property and retail experience. John has 
recently been appointed as Chief Financial 
Officer of WPP Plc and until October 2019 was 
Chief Executive Officer of Sainsbury’s Argos and 
a member of the J Sainsbury’s plc Board and 
Sainsbury’s Bank plc Board. Prior to his 
appointment as CEO of Sainsbury’s Argos, John 
was Chief Financial Officer of J Sainsbury plc for 
six years and during his career at Sainsbury’s he 
also held the posts of Property Director, Director 
of Group Finance and Director of Corporate 
Finance. Before joining Sainsbury’s, John held a 
variety of financial, operational and strategy roles.

Blair Illingworth
Non-executive Director
Nationality 
British

Appointment date
1 November 2019

Marianne Culver
Non-executive Director
Nationality 
British

Appointment date
1 November 2019

Committee membership:

N  S

Committee membership:

 RN

Skills and experience
Blair has extensive executive and board 
experience in the building products sector having 
been a Director of Marshalls plc, Chief Executive 
of Polypipe plc, and Chief Executive of Tarmac 
Building Products. His varied career includes 
military service as a commissioned officer in the 
Royal Marines and roles at the most senior level 
in public and private companies. He is Chief 
Executive and a Director of Stirling Industries plc.

Skills and experience
Marianne has extensive executive and board 
experience in the global distribution and logistics 
sectors. She has served as Chief, Global Supply 
Chain with Premier Farnell plc and as Chief 
Executive (UK & Ireland) of TNT. Marianne was 
latterly Global President of RS Components, the 
components trading and distribution division of 
Electrocomponents plc. Marianne’s Non-
executive Directorship career to date has 
included membership of the Boards of Rexel SA 
(listed on Euronext Paris), The British Quality 
Foundation and EDS Corporation.

Travis Perkins plc  Annual Report and Accounts 2020

77

Financial statementsGovernanceStrategic reportStuart Chambers
Chairman
1 March 2021

We announced a number of changes to the 
Board in 2020. In March, we said goodbye to 
Ruth Anderson who stepped down from the 
Board after nearly nine years of service. Ruth’s 
contribution, particularly as Chairman of the 
Audit Committee for seven of those years, 
has been invaluable to the Group. John 
Rogers took over stewardship of the Audit 
Committee. Pete Redfern, Marianne Culver 
and Blair Illingworth were appointed 
members of the Audit Committee, 
Remuneration Committee and Stay Safe 
Committee respectively. They bring a wealth 
of experience and expertise to their respective 
roles and their contributions will prove 
beneficial at this time of significant challenge.

In April 2020 Chris Rogers stood down as 
Senior Independent Director (“SID”) and was 
succeeded by Pete Redfern. 

Finally, in January 2021 we announced the 
appointment of Jasmine Whitbread as my 
successor. More detail of the process 
undertaken for the search which resulted in 
Jasmine’s appointment is contained in the 
Nominations Committee Report at pages  
84 to 86.

UK Corporate Governance Code
Throughout the year ended 31 December 
2020, the Company was in full compliance 
with the principles and provisions of the UK 
Corporate Governance Code 2018 issued by 
the Financial Reporting Council which is 
available at www.frc.org.uk.

Chairman’s introduction

I am pleased, on behalf of the Board, to 
present the corporate governance report 
for the year ended 31 December 2020.

The foundation of any resilient business is a robust corporate 
governance framework underpinned by a clear strategy, strong values 
and culture. The role of the Board is to provide effective leadership 
which promotes the long-term sustainable success of the Group, 
generating value for shareholders and contributing to the 
communities in which we operate. 

Over the past year the Board prioritised adjusting the Group’s 
businesses in order to successfully navigate the period of uncertainty 
caused by Covid-19. In March the Board took the prudent decision to 
suspend dividend payments and pause the Wickes demerger process 
so that we could focus on managing the Group through the challenges 
presented by the pandemic. 

Although the Covid-19 pandemic has been unprecedented in scale 
and impact, we continue to focus on the delivery of our strategy. We 
are confident in the Group’s ability to navigate near-term uncertainty 
and in our position for the long-term.

We are clear that the progression of the Group’s strategy, underpinned 
by robust and efficient governance structures, will deliver sustainable 
long-term value for shareholders and other stakeholders, whatever 
the external environment. We remain firmly of the view that good 
corporate governance will contribute to a sustainable business over 
the long-term.

78

Travis Perkins plc  Annual Report and Accounts 2020

Corporate governance report

Other information

other attendees was our paramount 
consideration, so we followed the best 
practice advice available at the time as well 
as the applicable lockdown regulations and 
regrettably had to hold a closed meeting at 
our head office in Northampton. We did 
provide the facility for shareholders to submit 
questions in advance of the meeting and 
provided a live audio stream of the meeting. 

We accept that the arrangements we had to 
adopt in 2020 in a short timescale in 
response to an emergency situation affecting 
the whole country were not ideal. We have 
closely followed developments in the debate 
concerning virtual meetings and we note that 
it remains the case that the legal validity of 
virtual meetings remains questionable, 
absent a change to the Companies Act. We 
have also followed closely the evolution of 
facilities for hybrid meetings and the review 
of practice adopted in 2020 by listed 
companies so we can improve our 2021 
AGM should the pandemic be continuing at 
the time we hold it. We are planning 
prudently, on the assumption that restrictions 
will remain in force at the end of April when 
we come to hold our AGM this year. 
Accordingly, we intend to hold a hybrid 
meeting using real-time voting and enabling 
questions to be asked and answered in 
real-time. On the assumption that it will not 
be safe for shareholders to attend the 
physical place of the AGM, we are planning 
to enable virtual attendance using webcasting 
technology. This will enable maximum 
participation in a meeting which feels as 
close to a normal meeting as possible while 
safeguarding the safety and well-being of all 
involved. There was strong support from 
shareholders for the resolutions put to the 
meeting in 2020 with an average of 94.26% 
of votes in favour. Should a resolution at an 
AGM receive 20% or more of votes cast 
against the Board’s recommendation, the 
Board would consult with shareholders to 
understand the reasons behind their voting. 

Leadership
Role of the Board
The Board is responsible for promoting the 
long-term sustainable success of the 
Company, generating value for shareholders 
and contributing to wider society. It sets the 
overall Group Strategy, the tone and approach 
to corporate governance and considers the 
opportunities and risks to the future success 
of the business. The principal risks of the 
business are set out in more detail on pages 
44 to 51. The Board discusses strategic 
matters at every meeting and has an annual 
strategic off-site day to consider the Group’s 
strategic direction as a whole and the 
opportunities and risks faced by the Group. 
The Group’s Strategy and Business Model are 
set out on pages 16 to 25. The 2020 strategic 
off-site day was held via video conference due 
to Covid-19 restrictions.

The Board has a schedule of matters 
reserved to it which is reviewed annually. No 
changes were made in 2020. The schedule 
of matters reserved to the Board can be 
found on the Group’s website at www.
travisperkinsplc.co.uk.

In line with the Corporate Governance Code, 
the Board has a number of Committees 
through which it delegates certain 
responsibilities. There are four Committees: 
Audit, Nominations, Remuneration and Stay 
Safe. All Committees operate within defined 
terms of reference and these can be found 
on the Group’s corporate website. The 
minutes of all Committee meetings are made 
available to all Directors and the Chairs of the 
Committees report on the proceedings of the 
Committee meetings at each subsequent 
Board meeting.

Culture
The Board strongly believes that it should, in 
addition to operating effectively, focus on the 
culture in our businesses. The Group’s culture 
is built upon five cornerstones which provide 
strong values and foundations for 
development in all activities. Further 
information on the cornerstones can be 
found on page 55.

The Board recognises the important role that 
it plays in assessing and monitoring the 
Group’s culture, so as to ensure that policy, 
practices and behaviour throughout the 
Group are aligned with its purpose, strategy 
and values. The Board receives regular 
updates on cultural indicators to assist its 
understanding and oversight of the culture. 

These include the Colleague Voice Panel, the 
colleague engagement survey (“You Talk We 
Listen”), and a number of listening groups 
and colleague communities.

Engaging with stakeholders and the workforce 
The Board takes into account the views of 
its stakeholders when making decisions, 
liaising with various stakeholder groups 
throughout the year and particularly when 
strategic decisions are to be taken. 
Stakeholder groups such as shareholders, 
customers, suppliers and colleagues were 
all engaged with when formulating the 
strategic direction of the Group, not only to 
communicate the future plans, but to gain 
feedback to inform the implementation and 
realisation of those plans.

A statement on the ways in which the Group 
meets its duties under Section 172 of the 
Companies Act 2006 is described in the 
Strategic Report on pages 71 and 72.

Pete Redfern is the Colleague Voice 
Representative on the Board. Details of his 
activities in this capacity intended to help 
bring the employee voice into the Boardroom 
can be found in the Colleague voice and 
Engagement section of the Sustainability 
overview in the Strategic report on page 66.

Annual General Meeting
Shareholders receive more than 20 working 
days’ notice of the Annual General Meeting 
(“AGM”) at which, ordinarily, all Directors are 
present and available for questions. Each 
substantive issue considered at the AGM is 
the subject of a separate resolution and in 
accordance with best practice, voting is 
conducted by way of a poll rather than a 
show of hands. The numbers of proxy votes, 
lodged in advance of the meeting, for and 
against each resolution are announced at the 
meeting and the final votes are subsequently 
published on the Company’s website.

In 2020, Covid-19 restrictions significantly 
impacted the way we had to conduct our 
AGM. The UK wide lockdown was imposed in 
March 2020 about a month before we had 
been planning to hold our AGM. At the time 
of lockdown we had no idea how long it 
would last and no changes had been made to 
applicable company law allowing any 
extension to the deadline by which we had to 
hold our AGM. We took the view, therefore, 
that we should hold our AGM at the end of 
April, consistent with our normal timing. The 
safety of our colleagues, shareholders and 

Travis Perkins plc  Annual Report and Accounts 2020

79

Financial statementsGovernanceStrategic reportCorporate governance report continued

Division of Responsibilities 
Chairman and Chief Executive
The Chairman leads the Board and ensures its 
effectiveness. Stuart Chambers was 
independent on appointment and remains so 
as assessed against the criteria set out in 
provision 10 of the Code. The roles of the 
Chairman and Chief Executive are split and 
the Board has approved a written statement of 
the division of key responsibilities between the 
Chairman and Chief Executive which is 
reviewed annually and is available on the 
Group’s corporate website.

Non-executive Directors
The Board ensures that at least half of its 
members, excluding the Chair, are 
independent non-executives and annually 
reviews any relationships or circumstances 
which are likely to affect their independence. 
None of the circumstances set out in the 
provision 10 of the Code apply and the Board 
is satisfied that all Non-executive Directors 
remain independent.

Pete Redfern was appointed as the Senior 
Independent Director (“SID”) with effect from 
28 April 2020. The SID acts as a sounding 
board for the Chairman and an intermediary 
for Directors and shareholders. The SID’s 
responsibilities are set out in writing and are 
available on the Group’s corporate website. 
The SID is available to shareholders should 
they wish to raise an issue through an 
alternative channel. The Non-executive 
Directors led by the SID meet without the 
Chairman present annually to discuss the 
Chairman’s performance and any other 
matters as required.

The Non-executive Directors provide 
constructive challenge, strategic guidance and 
appraise Executive Directors’ performance 
using against agreed performance targets. 
The Non-executive Directors and Chairman 
meet regularly without the Executive Directors 
present to review the performance of the 
Executive Directors against such agreed 
performance targets.

Conflicts of interest and 
Raising Concerns
Declarations of any actual or potential 
conflicts of interest with items on the agenda 
are requested and made at the start of every 
Board and Committee meeting.

Directors complete a questionnaire annually 
of potential or actual conflicts of interest and 
their activities throughout the year. Those 
potential conflicts are reviewed by the Board 
as a whole and if necessary, mitigating 
actions are taken and recorded on the 
Conflicts of Interest register. The impact of 
any relationships or involvements are 
considered carefully to ensure that they do 
not compromise or override the Directors’ 
ability to exercise independent judgement.

Concerns in relation to the operation of the 
Board can be raised with the Chairman or the 
Senior Independent Director. No such 
concerns were raised during the year.

During 2020 the principle of “calling it out” 
was reinforced across all parts of the Group. 
In support of this and the launch of a new 
Group wide Code of Conduct, the Speak Up 
line was relaunched. Like the Code of 
Conduct, the Speak Up line is focused both 
internally and externally and thus available to 
customers, suppliers and anyone else who 
interacts with our business, as well as 
colleagues. The line enables anyone to call 
out any issues related to our business which 
are causing concern or just don’t feel right. 
We have improved the governance and 
oversight of the Speak Up line by involving a 
broad cross section of appropriate specialists 
from the Group in the investigation and 
management of reports made to the Speak 
Up line. Summaries of reports made to the 
Speak Up line are now reported quarterly to 
the Audit Committee and escalated to the 
Board where necessary.

An annual review of issues highlighted 
through the Speak Up line is undertaken with 
the Board. Through the evolution of our 
approach, we expect to gain richer 
information on issues of concern or patterns 
of behaviour, highlighting potential cultural 
hotspots within the Group, where any exist, 
and better managing the risk presented to 
the Group by any pockets of unidentified 
poor culture which develop. By taking 
proactive steps to manage the Group’s 
cultural and compliance risks in this way we 
can actively mitigate the impact of such risks.

Time Commitment
When making new appointments the Board 
carefully considers the competing demands 
on candidates’ time. Prior to appointment, 
candidates are required to disclose any 
significant commitments along with the 
estimated associated time commitment. 
Each Non-executive Director’s letter of 
appointment sets out the time commitment 
expected of them and these letters will be 
available for inspection at the Annual 
General Meeting.

The Board considers on an annual basis the 
time commitments of each Director and it is 
satisfied that all Directors continue to have 
sufficient time available to fulfil their duties. 
Any new external appointments during the 
year are given careful consideration, taking 
into account the number and scale of each 
Director’s other commitments before 
approval is given and recorded.

The Company allows Executive Directors to 
hold no more than one external Non-
executive Directorship with a listed entity.

So far as is practicable the Company liaises 
with the Non-executive Directors to ensure 
the schedule of meetings for the year does 
not clash with external appointments. 
Directors are able to attend meetings by 
video link or telephone conferencing if there 
is an issue with location or travel.

Board and Committee Meetings
The Board’s response to Covid-19 has been 
swift, meeting virtually and regularly, ensuring 
the Group is well placed to respond to the 
changing situation. It has worked in tandem 
with the Group Leadership Team to review in-
depth scenario planning, and engaged with 
teams throughout the business, while setting 
its expectations for the Group’s approach to 
each of its stakeholder groups, mindful of 
their respective needs.

The Board held seven scheduled meetings 
in 2020. Regular items on the agenda 
included detailed updates on health and 
safety, progress against strategic objectives, 
financial position and performance against 
KPIs, and strategic reviews of business units. 
Other areas of consideration included 
funding, capital expenditure, investor 
feedback, risk and governance. In response 
to the Covid-19 pandemic, the Board has 
focused especially on cash and liquidity 
during 2020 along with associated items 
such as debtor and creditor days, stock 
levels and associated working capital.

80

Travis Perkins plc  Annual Report and Accounts 2020

Other information

Ordinarily, the Board makes at least two operational site visits and holds a specific strategy 
meeting. It had been the Board’s intention to visit the Travis Perkins General Merchant site at 
Milton Keynes for one of its meetings during the year, and to undertake an additional operational 
visit at the Group’s Toolstation Europe business in the Netherlands. Unfortunately, the restrictions 
of Covid-19 thwarted those plans and instead, apart from its meeting at the end of February which 
was held in person at the Group’s offices in St Pancras, all of the Board’s meetings have been 
conducted by video conference this year. The General Counsel & Company Secretary manages 
the process of setting the agenda for each Board meeting which is agreed between the Chairman, 
the Chief Executive and the Chief Financial Officer. A programme of work and key priorities is set 
with the Board at the beginning of each year, with agendas based on the annual plan while 
incorporating topical items and matters of particular concern or interest to the Board.

Key financial and other relevant information is circulated to the Board outside scheduled meetings 
and is monitored by the Chairman to ensure that it is sufficient, timely and clear. In addition to the 
other formal and informal interactions which occur, since the end of March, in light of the 
pandemic the Chief Executive has provided the Board with an update email at the end of each 
week reviewing the week that has gone before.

The Chairman meets regularly with Board members between Board meetings and ensures that they are 
kept informed of material developments. At meetings the Chairman encourages debate and equal 
contribution from each Board member within a transparent and constructive atmosphere.

The number of Board and Committee meetings attended by each Director during the year is set 
out below.

PLC  
Board

Audit 
Committee

Nominations 
Committee

Remuneration 
Committee

Stay Safe 
Committee

Overall 
attendance (%)

Number of meetings

7

Attendance:
R Anderson
S Chambers
M Culver*
B Illingworth**
C McConville
P Redfern***
N Roberts
C Rogers****
J Rogers
A Williams 

1/1
 7/7
7/7
7/7
7/7
7/7
7/7
7/7
7/7
7/7

6

2/2
n/a
n/a
n/a
6/6
3/4
n/a
1/2
6/6
n/a

4

1/1
4/4
4/4
4/4
4/4
4/4
n/a
4/4
4/4
n/a

4

n/a
4/4
3/3
n/a
4/4
4/4
n/a
2/3
n/a
n/a

3

n/a
3/3
n/a
3/3
n/a
3/3
3/3
n/a
n/a
n/a

100
100
100
100
100
96
100
88
100
100

*   M. Culver joined the Remuneration Committee on 3 March 2020
**   B. Illingworth joined the Stay Safe Committee on 3 March 2020
***   P. Redfern joined the Audit Committee on 3 March 2020
**** C. Rogers stepped down from the Audit and Remuneration Committees on 3 March 2020 and was re-appointed to the 

Remuneration Committee 28 April 2020

During 2020 a number of additional Board and Committee meetings were convened at short notice, 
particularly as a result of the need to manage the dynamic environment associated with Covid-19.

PLC  
Board

Audit 
Committee

Nominations 
Committee

Remuneration 
Committee

Stay Safe 
Committee

Overall 
attendance (%)

Number of meetings

4

Attendance:
R. Anderson
S Chambers
M Culver
B Illingworth
C McConville
P Redfern
N Roberts
C Rogers
J Rogers
A Williams 

n/a
4/4
4/4
4/4
4/4
4/4
4/4
4/4
2/4
4/4

2

n/a
n/a
n/a
n/a
2/2
2/2
n/a
n/a
2/2
n/a

5

n/a
-*
5/5
4/4
4/5
5/5
n/a
5/5
3/5
n/a

4

n/a
4/4
4/4
n/a
4/4
3/4
n/a
4/4
n/a
n/a

0

100%

n/a
0
0
0
0
0
0
0
0
0

n/a
100
100
100
93.3
93.3
100
100
63.6
100

*  As additional Nominations Committee meetings were concerned with his succession, consistent with the requirements of 

the UK Corporate Governance Code, Stuart Chambers did not attend.

Travis Perkins plc  Annual Report and Accounts 2020

81

Financial statementsGovernanceStrategic reportCorporate governance report continued

Group Leadership Team
The Board has delegated responsibility for 
the execution of the Group’s strategy and the 
day-to-day management and operation of 
the Group’s business to the CEO. The CEO 
has established and chairs the Group 
Leadership Team which comprises key 
business and functional leaders.

Other colleagues are invited to attend Group 
Leadership Team meetings from time to time 
in relation to specific matters. The main 
purpose of the Group Leadership Team is  
to assist the Executive Directors in the 
performance of their duties, particularly in 
relation to the development and 
implementation of strategy, operational 
plans, policies, procedures and budgets;  
the monitoring of operational and financial 
performance; the assessment of control  
of risk; and the prioritisation and allocation  
of resources.

Provision of information and support
All Directors have direct access to the 
General Counsel & Company Secretary who 
is responsible for advising the Board on all 
governance matters. Directors may also seek 
independent professional advice at the 
Company’s expense in the furtherance of 
their duties as required. 

Composition, succession 
and evaluation
Board composition
As at 31 December 2020 the Board 
comprised seven Non-executive Directors 
and two Executive Directors. The biographies 
of the Board are listed on pages 76 to 77.

Appointments
Appointments of new Directors are made by 
the Board on the recommendation of the 
Nominations Committee. The Nominations 
Committee undertakes a rigorous and 
comprehensive search and selection process 
for new Directors, normally with the 
assistance of a professional search firm. 
Were the Nominations Committee not able  
to use the services of a search firm, it would 
place advertisements when conducting a 
search for new Directors. The Nominations 
Committee’s responsibilities and a description 
of its work can be found in the Nominations 
Committee Report on pages 84 to 86.

Re-election of Directors
All remaining Directors are considered to be 
eligible, on the basis of performance and 
contribution to the long-term sustainable 
success of the Company, to submit 
themselves for re-election at the 2021 
Annual General Meeting. Stuart Chambers 
will stand down from the Board on 31 March 
and Chris Rogers will not be seeking 
re-election.

Board effectiveness review 
A rigorous evaluation of the performance of 
the Board and its Committees is carried out 
annually in order to identify efficiencies, 
maximise strengths and highlight areas for 
further development. Consistent with the 
requirements of the UK Corporate 
Governance Code, the effectiveness review is 
facilitated by an independent external 
facilitator every three years. An external 
review was last conducted in 2018 by Lisa 
Thomas at Independent Board Evaluation. 
Neither Lisa nor Independent Board 
Evaluation has any other connection with the 
Company’s Directors or the Group. The next 
external review will be conducted in 2021. In 
2020 an internal evaluation was carried out 
which identified the following key focus areas 
for the Board in 2021:
•  Culture 
•  Diversity
•  Succession 
•  Drivers of Success & Metrics
•  Consideration of Major Stakeholders

The SID undertook an evaluation of the 
Chairman’s performance with input from the 
Executive and Non-executive Directors and 
the Non-executive Directors reviewed the 
performance of the Chief Executive and 
Chief Financial Officer. The performance of 
all Directors was judged satisfactory.

The Board concluded that each Director 
brings considerable expertise and experience 
to Board discussions. The Board is satisfied 
that each Director continues to contribute 
effectively to Board debate and guides and 
challenges management’s strategic plans 
and their implementation.

Statement by the Board 
A review of the performance of the Group’s 
businesses and the financial position of the 
Group is included in the Strategic Report on 
pages 28 to 43. The Board uses it to present 
a full assessment of the Group’s position and 
prospects, its business model and its strategy 
for delivering that model. The Directors’ 
responsibilities for the financial statements 
are described on page 119. 

Going concern 
After reviewing the Group’s forecasts and 
risk assessments and making other 
enquiries, the Board has formed the 
judgement at the time of approving the 
financial statements that there is a 
reasonable expectation that the Group and 
the Company have adequate resources to 
continue in operational existence for the 12 
months from the date of signing this Annual 
Report and Accounts. For this reason the 
Board continues to adopt the going concern 
basis in preparing the financial statements. 

In arriving at their opinion the Directors 
considered: 
•  The Group’s cash flow forecasts and 

revenue projections 

•  Reasonably possible changes in trading 

performance 

•  The committed facilities available to the 

Group and the covenants thereon 
•  The Group’s robust policy towards 

liquidity and cash flow management 
•  The Group’s ability to successfully manage 

the principal risk and uncertainties 
outlined on pages 44 to 51 during periods 
of uncertain economic outlook and 
challenging macroeconomic conditions

The Board’s fair, balanced and 
understandable declaration 
At the Board meeting during which the 
Group’s results for the year were presented 
by the Chief Executive and the Chief 
Financial Officer, the Board considered 
whether the Annual Report and Accounts, 
when taken as a whole, present a fair, 
balanced and understandable overview of 
the Group and its performance. After hearing 
from the Executive Directors receiving a 
report from the Audit Committee Chairman 
on that Committee’s meeting to review the 
preparation and content of the year-end 
financial statements and the audit conducted 
upon them reviewing the contents of the 
Annual Report and Accounts, the Board 
concluded that the Annual Report and 
Accounts are fair, balanced and 
understandable and accordingly the 
Directors’ declaration to that effect can be 
found under the Statement of Directors’ 
Responsibilities on page 119.

82

Travis Perkins plc  Annual Report and Accounts 2020

Other information

As part of its viability review, the outcome of 
which is set out on page 43, the Board 
considered the principal risks and 
uncertainties and mitigating factors set out 
on pages 44 to 51.

In conjunction with the Audit Committee, the 
Board has carried out an annual review of the 
overall effectiveness of the system of internal 
control and risk management during the year 
and up to the date of approval of this Annual 
Report, and concluded that they are effective. 

Remuneration 
The Board has established a Remuneration 
Committee comprising four independent 
Non-executive Directors and the Chairman of 
the Board. The Remuneration Committee’s 
responsibilities and a description of its work is 
set out in the Remuneration Committee 
Report on pages 93 to 116.

The Governance Report has been approved 
by the Board of Directors and is signed on its 
behalf by: 

Stuart Chambers 
Chairman 
1 March 2021

Audit, risk and control 
The Board has established an Audit 
Committee comprising three independent 
Non-executive Directors. The Audit 
Committee’s responsibilities and a 
description of its work is set out in the Audit 
Committee Report on pages 87 to 92.

The Board is responsible for the Group’s 
system of internal control and for reviewing 
its effectiveness. In the design of the system 
of internal control, consideration has been 
given to the significant risks to the business, 
the probability of these risks manifesting 
themselves and the most cost-effective 
means of controlling them. The threat posed 
by those risks and any perceived change in 
that threat is reviewed half yearly by both the 
Group Leadership Team and the Board. The 
system manages rather than eliminates risk 
and therefore can only provide reasonable 
and not absolute assurance against material 
misstatement or loss. 

The day-to-day operation of the system of 
internal control is delegated to the Group 
Leadership Team and senior management, 
but the Audit Committee reviews and 
discusses internal controls on a regular basis. 
The system of internal controls is reviewed 
by the Board in a process that accords with 
the Financial Reporting Council guidance on 
Risk Management, Internal Control and 
Related Financial and Business Reporting.

It is the responsibility of the Board to 
establish the risk framework within which 
the Group operates. The Board and the 
Group Leadership Team review the risk 
register and risk appetite at least once each 
year. Members of the Audit Committee also 
receive reports of internal audit reviews. If 
appropriate these reports include 
recommendations for improvements in 
controls or for the management of those 
risks. Measures to integrate risk 
management processes into the Group’s 
operations, to extend awareness of the 
importance of risk management and to 
ensure that recommended improvements 
are implemented are regularly reviewed  
and refreshed. 

Travis Perkins plc  Annual Report and Accounts 2020

83

Financial statementsGovernanceStrategic reportNominations Committee report

2020 focus areas
 – Appointment of Jasmine 

Whitbread as Chair

 – Committee chairman and 

Senior Independent Director 
appointments

 – Succession planning for 
senior management roles

 – Board and executive 

diversity

Number of scheduled meetings  
during 2020

4

84

Travis Perkins plc  Annual Report and Accounts 2020

Stuart Chambers
Chairman, Nominations Committee
1 March 2021

Dear Shareholder,

As Chairman of the 
Nominations Committee,  
I am pleased to present  
the Committee’s report  
for the year ended  
31 December 2020. 

In my report last year I said that the 
Committee had a particularly busy 2019. 
2020 has been no different. During 2020 the 
Committee focused on diversity, both on the 
Board and in the executive team and their 
respective pipelines, and on the search for 
and appointment of a new Chair of the Board.

I am very pleased to report that in 
conjunction with Egon Zehnder the 
Nominations Committee conducted a 
successful search process for a new Chair 
resulting in the recommendation to the Board 
that Jasmine Whitbread be appointed. I am 
equally pleased to be able to report that 
Jasmine has accepted that appointment and 
will join the Board as a Non-executive 
Director and Chair on 31 March 2021. 
Consistent with the requirements of the UK 
Corporate Governance Code 2018, Pete 
Redfern, as Senior Independent Director, 
chaired the Committee while it dealt with the 
Chair succession and he skilfully guided the 
Committee through the process. I did not 
participate. I am confident that in Jasmine, 
the Company has appointed a highly 
experienced and capable new Chair who is 
well versed in the world of public companies 
and governance. 

Other information

Moreover, Jasmine brings with her a fresh 
perspective on ESG matters, developed 
during her executive career in the third sector. 
ESG is a subject of significance for all 
businesses whose prominence has 
undoubtedly been amplified during 2020. 
Jasmine’s experience in this area will 
significantly benefit the Company’s approach 
to ESG. Other than the use of their services in 
search assignments, the Company’s 
Directors and the Group have no other 
connection with Egon Zehnder.

With Jasmine’s appointment the gender 
balance of the Board will improve to one third 
which means at the end of March 2021 we 
will meet the minimum target set out in the 
Hampton Alexander review for female 
representation on FTSE 350 boards. Whilst 
that represents progress, our journey to 
greater diversity by no means ends there and 
the Committee is committed to further 
improving the gender balance on the Board. 
Diversity is about much more than gender of 
course and we recognise that our Board does 
not reflect the diverse ethnicity of the UK 
population or our customer base, which is 
drawn from that population. The Committee 
and the Board are committed to achieving 
greater ethnic diversity and our target is to 
have appointed a Director from an ethnic 
minority background during 2021.

Were we to stop at gender and ethnicity in 
our efforts to improve the diversity of the 
Board we would be focusing on a small 
number of attributes to the detriment of 
diversity of background, experience and skills. 
All of those broader facets of diversity must 
also be considered by the Nominations 
Committee in order ensure that the 
Company is led by a diverse Board equipped 
with the necessary skills and experience to 
lead the Company successfully. The 
Committee uses a “skills matrix” to routinely 
review the diversity and balance of skills and 
experience amongst the Directors and to 
identify future potential gaps. Regular review 
ensures the Committee has an up to date 
understanding of the Board’s balance of 
skills, experience and diversity required to 
plan succession and inform the recruitment 
of new Directors. With the addition of Blair 
Illingworth and Marianne Culver to the Board 
last year, the Committee strengthened the 
Board’s experience in the building products 
and distribution and logistics sectors. Nick 
Roberts has brought further extensive, deep 
experience of construction, engineering and 
strategy to the Board. During the year the 

Committee identified new relevant categories 
for inclusion in the skills matrix, namely, online 
/ digital, customer experience and ESG. 
Although there is some experience of those 
areas amongst the Directors, the Board felt the 
need to strengthen experience in those areas 
when making future appointments.

When we published our Annual Report last 
year, Chris Rogers was to have stepped down 
from the Board at last year’s AGM in order to 
take up the role of Chairman of Wickes plc. In 
anticipation of that, Chris stood down from 
the Audit and Remuneration Committees in 
February 2020 and his succession as Senior 
Independent Director was being planned. 
When, at the end of March 2020 the Board 
took the difficult decision to pause the 
demerger of the Wickes business, Chris was 
asked to re-join the Remuneration 
Committee and subsequently in April, 
following review and recommendation to the 
Board by the Nominations Committee, the 
Board appointed Pete Redfern as Chris’ 
successor as Senior Independent Director. 
Looking forward to 2021, with the Board’s 
decision to seek the demerger of the Wickes 
business during the year, Chris Rogers has 
again agreed to Chair Wickes Plc once it has 
demerged from the Group and accordingly, 
he will not be standing for re-election at the 
Company’s AGM in April 2021. The 
Nominations Committee is already working 
with an external search firm in anticipation of 
Chris’s departure to identify candidates to join 
the Board, also addressing the skills and 
experience enhancements mentioned earlier.
Other than the use of their services in search 
assignments, the Company’s Directors and 
the Group have no other connection with 
Russell Reynolds.

During the year, with the assistance of Emma 
Rose, the Group’s HR Director who was 
appointed in June 2020, the Committee 
undertook a review of the internal succession 
pipeline for the roles of Chief Executive and 
Chief Financial Officer, as well as other senior 
management roles. Successors to those roles 
need to have broad experience, which can 
only be built over time. The skills matrix used 
to assist the Committee when recruiting new 
Directors is also used to help inform the 
development of an internal pipeline for Board 
roles along with a detailed assessment of the 
skills, diversity and experience of the senior 
management team, which helps to inform 
the pipeline for senior management roles 
generally. During the year, the Group 
Leadership Team was expanded to include 

the Managing Directors of the Group’s 
business units. Of a Group Leadership Team 
(the most senior executives in the business) 
comprising 13 executives, three are female 
but none has an ethnic minority background. 
The Board is working with the executive team 
to improve diversity amongst the Group’s 
senior management and to build a more 
diverse pipeline for senior management 
roles, including the Group Leadership Team 
and their direct reports.

Committee Membership
All Non-executive Directors (see biographies 
on pages 76 to 77) are members of the 
Nominations Committee. Except when 
dealing with matters relating to the 
chairmanship of the Company, the 
Committee is chaired by Stuart Chambers. 
Once she has been appointed to the Board, 
Jasmine Whitbread will chair the Committee. 
Directors, other employees of the Group and 
external advisors are invited to attend 
meetings when appropriate.

The Committee held four scheduled and five 
unscheduled meetings during the year. 
Attendance in 2020 is set out on page 81.

Role of the Nominations Committee
The principal responsibilities of the 
Committee are to regularly review the 
structure, diversity, size and composition of 
the Board, to support the Board in fulfilling its 
responsibilities to ensure that effective 
succession planning processes and pipelines 
are in place for Directors and other senior 
management. The Committee ensures there 
are formal, rigorous and transparent 
processes in place for the appointment of 
Directors and other senior managers.
The Committee operates under formal terms 
of reference which are available on the 
Group’s corporate website  
www.travisperkinsplc.co.uk.

Activities in 2020
The principal activities undertaken by the 
Committee in the year were:
•  Conducting a search process to identify a 
successor for the Chairman of the Board

•  Planning Board composition changes
•  Succession planning for Board 

Committee and other Board roles, notably 
the Stay Safe Committee Chair and 
Senior Independent Director roles

•  Overseeing the development of a diverse 
internal pipeline for succession to senior 
management roles.

Travis Perkins plc  Annual Report and Accounts 2020

85

Financial statementsGovernanceStrategic reportNominations Committee report continued

Focus for 2021
The Committee will focus on Board, senior 
management and pipeline build and 
diversity along with specific search activity in 
light of Chris Rogers’ planned departure 
from the Board.

Process for appointments
Through a rigorous selection process, 
appointments to the Board are made on 
merit and against an agreed set of specific 
and objective criteria. The Committee 
oversees this process on behalf of the Board 
and advises the Board on the identification, 
assessment and selection of candidates.

The appointment process includes:
1.  Agreeing the key skills, attributes and 

business experience required for the role 
as well as diversity priorities
2.  Preparing a role description
3.  Engaging independent search consultants
4.  Conducting a market search via the 

search consultants

5.  Preparing a “long list” of candidates, 

taking into account diversity 
considerations and the Committee’s 
review of the composition, experience 
and skill sets of the Board

6.  Selecting a shortlist of candidates which 

meet the Committee’s criteria

7.  A selection of Committee members 

interviewing those candidates

8.  Candidate assessments
9.  Interviews with remaining Board 

members

10. Taking up detailed references
11.  Making a recommendation to the Board

In addition to relevant background 
information on the work of the Board and the 
business to date, appointees are provided 
with a programme of induction meetings and 
visits with key personnel and to key areas of 
the businesses within the Group. 

Board diversity
The Nominations Committee and the Board 
recognise the advantages diversity brings to 
the Group. The Hampton Alexander Review 
and the Parker Review both reflect broader 
societal concern over issues of gender and 
ethnic diversity and Travis Perkins supports 
the recommendations of both. While gender 
and ethnicity are key elements of diversity, 
they are not the only ones. Diversity of skills, 
experience and backgrounds also brings 
competitive advantage to organisations. The 
Nominations Committee will strive to achieve 
diversity in all senses in Board and senior 
management appointments and will provide 
oversight of the adoption of the same 
approach to diversity in the pipeline for Board 
and senior management roles, and more 
broadly in the approach which is taken to the 
recruitment of colleagues at all levels of the 
Group. Led by senior management, the 
Group has embarked on a structured 
programme to improve diversity in the Group 
and further details of the Group’s diversity 
and inclusion programme can be found on 
pages 62 to 63.

DTR 7.2.8AR requires companies to provide a 
description of their diversity policy applied to 
their administrative, management and 
supervisory bodies with regard to aspects 
such as age, gender or educational and 
professional backgrounds, the objectives of 
their diversity policy, how their diversity policy 
has been implemented and the results in the 
reporting period. This Nominations 
Committee report together with the 
Company’s report on its diversity and 
inclusion policies and activities at pages  
62 to 63. of the Annual Report provide an 
explanation of the Company’s diversity policy 
for the purposes of the Disclosure and 
Transparency Rules. 

Stuart Chambers 
Chairman 
1 March 2021

86

Travis Perkins plc  Annual Report and Accounts 2020

Audit Committee report

Other information

2020 focus areas
 – Financial reporting 

judgements related  
to Covid-19

 – Internal audit and risk 
management progress

 – Separation of Wickes and 

demerger process

 – Controls around 

government relief schemes

Number of scheduled meetings  
during 2020

6

John Rogers
Chairman, Audit Committee
1 March 2021

Dear Shareholder,

I am pleased to present the 
Audit Committee’s report for 
the year ended 31 December 
2020, having been 
appointed as Chairman of 
the Committee on 3 March 
2020. The report sets out 
the Committee’s work in 
relation to financial reporting, 
internal audit, risk 
management and oversight 
of the external audit process.

The Committee has reviewed financial 
reporting judgements and monitored internal 
controls and the management of risk arising 
from Covid-19. This has included reviewing 
the impact of Covid-19 on key financial 
reporting judgements, impairment reviews 
performed outside the normal review cycle, 
the going concern basis of preparation and 
the operation of key controls affected by the 
move to remote working in March 2020.

During the year the Committee has 
monitored the execution of the internal audit 
plan and the risk management process plan, 
against which notable progress has been 
made. The 2021 plans were approved by the 
Committee and aim to build on the progress 
made in these areas. 

Travis Perkins plc  Annual Report and Accounts 2020

87

Financial statementsGovernanceStrategic report 
Audit Committee report continued

I will be available at the Annual General 
Meeting to answer any questions about the 
work of the Committee.

Committee membership 
and attendance
On 3 March 2020 Ruth Anderson stepped 
down from the Board and her role as Audit 
Committee Chairman and Christopher 
Rogers stepped down from the Committee. 
John Rogers assumed the chairmanship and 
Pete Redfern joined the Committee on 
3 March 2020.

All members are independent Non-executive 
Directors. Two of the members have recent 
and relevant financial experience and all 
members have competencies relevant to the 
Company’s sector, gained through a variety 
of corporate and professional appointments, 
as required by the UK Corporate Governance 
Code (see biographies on pages 76 to 77).

The Group Head of Legal became Secretary 
to the Committee in May 2020, replacing the 
Deputy Company Secretary.

The Committee held six formal meetings 
during 2020. Attendance is set out below. 
The Chairman, Chief Executive, Chief 
Financial Officer, General Counsel & 
Company Secretary, Director of Group 
Finance, Director of Internal Audit, Group 
Chief Accountant and external auditors also 
attended the Committee’s meetings. The 
Committee held separate meetings with the 
Director of Internal Audit and external 
auditors without the presence of management 
and held separate meetings with 
management without the external auditors.

Attendance of members at the Committee’s 
meetings during the year can be found in the 
Corporate Governance Report on page 81.

Role of the Audit Committee
The Audit Committee assists the Board in 
fulfilling its oversight responsibilities. The 
main roles and responsibilities of the 
Committee include:
•  To monitor the integrity of the financial 
statements of the Company and any 
formal announcements relating to the 
Company’s financial performance,  
which includes reviewing significant 
financial reporting judgements  
contained within them

•  To review the effectiveness of the 

Company’s internal financial controls 
and internal control and risk 
management systems

•  To monitor and review the effectiveness 
of the Company’s internal audit function
•  To maintain an appropriate relationship 

with the Company’s external auditors and 
to review and monitor their independence, 
objectivity and effectiveness in carrying 
out the audit process, taking into account 
relevant UK professional and regulatory 
requirements 

Work of the Committee
The Committee functions around an annual 
work plan. This work plan is regularly 
reviewed by the Committee to ensure that it 
continues to include all matters for which 
consideration must be given in order to meet 
the Committee’s corporate governance 
responsibilities.

The Committee duly considers the content of 
the Annual Report and Accounts, the results 
announcements prepared by management 
and the associated press releases issued at 
the half-year and year-end. In discharging its 
financial reporting responsibilities, the 
Committee reviewed accounting policies and 
compliance with accounting standards, going 
concern and viability assumptions, significant 
financial reporting estimates and judgements 
made during the preparation of the Group’s 
interim and annual accounts.

In addition, during the year, the Committee 
reviewed:
•  The Group’s systems of controls, the 

effectiveness of controls and 
management’s continuing controls 
improvement initiatives

•  The risk, controls, financial reporting and 

going concern impacts of Covid-19
•  The Group’s approach to risk, key risks 

and the effectiveness of the risk 
management framework

•  Progress reports on information security 
initiatives and other security matters
•  The external audit plan and findings
•  The internal audit plan and strategy for 

the further development of internal audit 
activities

•  The effectiveness and independence of 
internal audit and the external auditors

In addition to the above specific matters, the 
Committee considered at each of its 
meetings a number of standing agenda 
items:
• 
•  Progress on implementing 

Internal audit reports

recommendations arising from internal 
audit work
•  Non-audit fees

The Committee places reliance on regular 
reports from management, internal audit and 
the external auditors in order to carry out the 
activities set out above. The Committee is 
satisfied that it received sufficient, timely and 
reliable information to enable it to fulfil its 
responsibilities during the year.

At each meeting of the Committee, an 
opportunity is provided for the Committee to 
meet with the internal and external auditors 
without management present.

The Board is updated on key matters and 
recommendations following each Audit 
Committee meeting. 

88

Travis Perkins plc  Annual Report and Accounts 2020

Other information

Significant issues related to the financial statements
The Audit Committee has assessed whether suitable accounting policies have been adopted by the Group and whether management has made 
appropriate judgements and estimates.

The table below sets out the key judgement areas associated with the Group’s financial statements for the year ended 31 December 2020 that 
were considered by the Audit Committee. This is not a complete list of all accounting issues, estimates and policies, but includes those which 
the Committee believes are the most significant.

In reaching its conclusions, set out in more detail in the table, the Committee considered papers and explanations given by management, 
discussed each matter in detail, challenged assumptions and judgements made and sought clarification where necessary. It reviewed and 
discussed any internal audit reports in respect of the matters under consideration and the Committee also received a report from the external 
auditors on the work undertaken to arrive at the conclusions set out in their audit report on pages 122 to 130 and had the opportunity to discuss 
it with them in depth.

Area

Issue and nature of judgement

Factors considered and conclusions reached

Accounting for inventory and 
inventory valuation

To meet customer expectations the Group 
carries a wide range of inventory in around 
2,000 locations.

During the year management regularly reported on inventory 
valuation and provisioning to the Committee and did so again at its 
meeting to consider the year-end Annual Report and Accounts.

Expected  
credit loss  
assessment

Inventory should be included in the balance 
sheet at the lower of cost or net realisable  
value. At 31 December 2020 stock was  
valued at £840.7m.

The determination of cost is made more 
difficult by the ageing accounting systems and 
also by material rebate and fixed price discount 
agreements, so requiring regular reconciliations 
in areas such as accruals for goods received 
not invoiced.

The Group recognised £4.4bn of credit sales in 
2020 to a wide range of account customers, 
from sole traders through to some of the largest 
contractors in the UK. A total of £661.7m was 
outstanding as at 31 December 2020. In the 
context of Covid-19’s pervasive impact on the 
UK and its economy, the calculation of expected 
credit loss is judgemental.

The Committee reviewed and discussed the information 
presented about gross inventory values and the adjustments 
made by management to reduce inventory carrying values to allow 
for rebates and fixed price discounts attributable to inventory and 
provisions to reflect obsolescence or slow-moving inventory.

The Committee assessed the judgements made by management 
and concluded from the information it had received and its 
discussions with management and the auditors that inventory was 
fairly stated in the balance sheet.

Further information is given in the notes to the financial 
statements (note 11 – inventories and note 12 – supplier income).

During the year the Committee received reports that enabled it to 
monitor cash collection and debtor provisioning and it discussed 
the Group’s adherence to its accounting policies and procedures.

A summary of overdue balances in the balance sheet as at 
31 December 2020 and amounts written-off during the year was 
given to the Committee at the meeting held to consider the year-end 
results. Management presented the Committee with information on 
the credit losses the Group suffered in previous recessions and an 
assessment of the risks in the Group’s trade receivables balance 
based on third-party analysis. The Committee reviewed 
management’s judgements regarding the estimates of expected 
credit loss, the adjustments made for forward-looking information 
and the amounts included in the balance sheet.

The Committee concluded that the controls over the assessment of 
expected credit losses were appropriate and that the £30.5m 
allowance for doubtful debts was fairly stated.

Further information is given in the notes to the financial statements 
(note 13– trade and other receivables).

Travis Perkins plc  Annual Report and Accounts 2020

89

Financial statementsGovernanceStrategic reportAudit Committee report continued

Area

Issue and nature of judgement

Factors considered and conclusions reached

The carrying value of goodwill 
and other intangible and 
tangible fixed assets

The Group balance sheet contains £1,671m of 
goodwill and other intangible assets and £830m 
of tangible fixed assets.

The cash flow forecasts used for impairment considerations are 
prepared from the strategic business plans presented to and 
approved by the Board of Directors annually.

The Directors are required to determine whether 
those assets have suffered any impairment 
whenever there are indicators of possible 
impairment and at least annually. They do so by 
comparing the present value of future cash flows 
for each cash-generating unit with the carrying 
value of assets.

In addition, the Company balance sheet contains 
£2,727m of investments. The Directors compare 
the net present values of future cash flows from 
each investment to the carrying value of the 
investment in the balance sheet.

The calculations undertaken to help arrive at a 
conclusion incorporate a consideration of the 
risks associated with each cash-generating unit 
and are based upon forecasts of their long-term 
future cash flows, which by their nature require 
judgement to be exercised and are subject to 
considerable uncertainty.

Financial reporting impacts of 
Covid-19

The pervasive impact of Covid-19 on the 
economy and on the Group has affected almost 
all financial reporting judgements.

Management presented the Committee with papers setting out the 
results of the work done, the assumptions made and the 
conclusions reached. They explained to the Committee how the 
cash flow and discount rate calculations were prepared, the key 
assumptions and judgements that were made and how sensitive 
those cash flows were to changes in the key assumptions.

After reviewing these papers and obtaining further explanation 
where necessary, the Committee concluded that management 
had taken a consistent, balanced and reasoned approach to 
preparing its calculations and made acceptable judgements. The 
Committee noted that the value-in-use models used by 
management showed all material cash-generating units except 
for Wickes had significant headroom and concluded that there 
were no impairments. 

Consistent with the judgements reached in 2019 on the 
implications of the planned demerger of the Wickes business for 
the carrying value of goodwill, the Committee concluded that it 
remained appropriate to use a value-in-use model for the 2020 
impairment review. The Committee concluded that the 
disclosures in the Annual Report and Accounts on the possible 
accounting impact of the planned demerger in 2021 and on 
sensitivity of the Wickes business to impairment were suitable.

The Committee received reports on the ongoing project to 
simplify the Group’s legal structure and the impairments 
recognised by the Company as a result of the payment of 
internal dividends.

Further information is given in the financial statements  
(note 28 – impairment and, in the Company’s financial 
statements, note 2 – investments in subsidiaries).

During the year management regularly reported on the 
accounting impacts of Covid-19. The Committee reviewed and 
discussed the information presented about its impact on the 
allowance for doubtful debts, the valuation of inventory, the 
recognition of supplier income and the measurement of 
corporation tax in the Group’s interim financial statements.

Due to Covid-19 and its impact on the UK economy and the 
Group, impairment reviews were performed on the Travis 
Perkins General Merchant, BSS, CCF, Keyline, Plumbing & 
Heating and Wickes businesses and on their branches and 
stores as at 30 June 2020, outside of the normal cycle of 
impairment reviews.

The Committee assessed the judgements made by management 
and concluded from the information it had received and its 
discussions with management and the auditors that the impacts of 
Covid-19 were appropriately reflected in the estimates and 
judgements made in the preparation of the Annual Report and 
Accounts and the interim financial statements.

The Committee considered the impact of Covid-19 on the going 
concern basis of preparation and challenged the assumptions used 
by management in preparing adverse scenarios and sensitivity 
analysis. Noting the trading performance of the Group throughout 
the periods of significant restriction and the Group’s financing 
position, the Committee concluded that the use of this assumption 
without any material uncertainty to be appropriate.

90

Travis Perkins plc  Annual Report and Accounts 2020

Internal audit
Internal audits are delivered by an in-house 
team, supported as needed by co-source 
partners that bring specialist knowledge and 
skills to audits in areas such as IT.

Internal audit undertook assurance activities 
throughout 2020, with the majority of audits 
delivered remotely from the end of March 
onwards. The Group’s digital tools were used 
to conduct virtual meetings and workshops, 
share screens, and access and review data 
remotely, which has enabled audit activity to 
continue and increased the use of data and 
technology in audit delivery.

Annual audit plans focus on areas of 
significant risk, development and change 
within the Group. The annual plan of activity, 
reviewed and approved by the Audit 
Committee, is constructed through internal 
audit’s evaluation of risk against a 
comprehensive audit universe for the Group. 
The Group Leadership Team and other key 
stakeholders in the business are consulted to 
ensure that new developments and key 
priorities for management have been 
considered. Audit activities and progress 
against the agreed audit plan are reviewed at 
each Committee meeting and updated as 
business priorities and risks change. 

The original 2020 audit plan had to be 
reshaped to respond to new and changed 
risks for the Group as a result of the Covid-19 
pandemic. This included a review of the 
potential impact of remote working on the 
operation of financial controls and an 
assessment of the processes and controls 
introduced to manage the Group’s use of the 
Coronavirus Job Retention Scheme. More 
broadly, the audits delivered during 2020 
covered a broad range of operational, 
financial, legal, regulatory, IT and 
transformation activities. Core financial 
control areas are audited regularly. In 2020 
this included the review of half-year and 
year-end statements from the Group’s 
businesses on their compliance with key 
internal financial controls and the actions 
taken to manage changes to controls 
resulting from remote working and furlough.

The internal audit function has a continuous 
improvement strategy, with progress against 
this plan regularly reported to the Committee. 
Initiatives continued during 2020, with a 
particular focus on documenting the 
function’s processes and undertaking 
data-led audits. Expanding this use of data 
and analytics is a key focus for 2021 as a 
means to increase the level of assurance and 
insight provided by each audit.

At each meeting the Committee considered 
reports from internal audit setting out the 
findings from the audits carried out. It also 
continued to review the implementation of 
recommendations proposed by internal audit 
and agreed by management, through a 
system that tracks activity on all active 
recommendations by age and level of risk to 
the business. 

During the year the Committee reviewed the 
effectiveness of the internal audit function 
both in relation to delivery against its plans 
and against recognised attributes of a 
high-performing internal audit function. 
Based on the progress made, the Committee 
was satisfied with the overall effectiveness of 
the function throughout 2020. 

Risk management and 
internal controls
Risks are managed at a Group level or within 
the businesses on an ongoing basis. Details 
of risks faced by the Group are maintained in 
Group or business risk logs. Key risks are 
regularly collated and reviewed by the Group 
Leadership Team and the Board to assess 
the potential impact and likelihood of 
occurrence, after taking into account key 
controls and mitigating factors, as well as 
interdependencies. Additional mitigating 
actions are put in place as required to 
manage risks to an acceptable level.

Significant time was spent in 2020 
considering the risk impacts of the Covid-19 
pandemic, which presented new risks and 
also heightened certain existing risks for the 
Group. The risks associated with the UK’s exit 
from the European Union were also 
considered in detail throughout the year. In 
both areas, detailed reports were regularly 
provided to the Board and Group Leadership 
Team to support assessment of the potential 
impacts and steps taken by the Group.

The Group’s approach to risk management 
continued to be refined during 2020 and this 
will continue in 2021. There has been a 
particular focus in 2020 on developing and 
delivering the risk assessments required by 
newly developed minimum standards that 
underpin the 12 material ESG focus areas for 
the Group. This work will continue into 2021. 
The Audit Committee recently approved a 
plan to drive more targeted consideration of 
risks and opportunities within the Group’s key 
strategic and performance review processes 
in 2021, which will strengthen the risk 
management framework.

Other information

The principal risks and uncertainties are set 
out on pages 44 to 51, together with 
information on how those risks are mitigated 
and how emerging risks are assessed. 

The Audit Committee monitors the key 
elements of the Company’s internal control 
framework throughout the year. The Covid-19 
pandemic has necessitated a number of the 
Group’s assurance mechanisms to be paused 
during lockdowns or to move to remote 
review and support. The Committee has 
received regular updates on the status of 
these activities and the impact of the 
pandemic on assurance provision during 
2020. The Committee conducted a review of 
the effectiveness of the Company’s risk 
management and internal controls, and 
considered the impacts of the Covid-19 
pandemic, concluding that they remain 
effective. The internal control framework is 
intended to manage rather than eliminate the 
risk of failure to achieve business objectives 
and can only provide reasonable and not 
absolute assurance against material 
misstatement or loss.

Management has continued its initiatives to 
improve the control environment, which has 
developed over many years. There are a 
number of system replacements under 
consideration, including a new finance 
system, that will enhance and improve the 
Group’s control framework and lead to 
greater consistency and automation of 
controls. The Audit Committee will monitor 
progress through the year and reviewing the 
system transformation programmes will 
remain an area of focus for internal audit.

Travis Perkins plc  Annual Report and Accounts 2020

91

Financial statementsGovernanceStrategic reportAudit Committee report continued

External auditor
KPMG LLP has been the external auditor 
since 2015. There are no contractual 
restrictions on the Group with regard to this 
appointment. The Company will re-tender 
the external audit in accordance with the 
timescales set out in the Financial Reporting 
Council’s guidance.

Audit scope and effectiveness
The scope of the external audit of the 2020 
Annual Report and Accounts was presented 
by the external auditor to the Committee in 
September 2020 so the Committee could 
discuss and challenge the audit plan and 
understand the key elements.

The Committee considers the effectiveness 
of the external auditor during the year and, 
with input from management, carries out a 
formal review of its performance after the 
year-end audit has been completed.

In undertaking this assessment the 
Committee considers:
•  The experience and expertise of the auditor
•  The completion of the agreed external 

audit plan

•  The content, quality of insights and added 

value of external audit reports

•  The robustness and perceptiveness of the 
external auditor in their handling of key 
accounting and audit judgements
•  The interaction between management 

and the auditor

•  The provision of non-audit services

Financial Reporting Council
During 2020 the Committee monitored  
the Group’s engagement with external 
stakeholders relevant to the Committee’s areas 
of oversight, including the Financial Reporting 
Council (the “FRC"). In particular, during the 
year the Group received a letter from the 
Corporate Reporting Review Team of the FRC 
in relation to the Group’s 2019 Annual Report 
and Accounts, as part of its regular review  
and assessment of the quality of corporate 
reporting in the UK. This letter did not raise any 
specific questions or queries but did note a 
number of matters where they believed that 
users of the accounts would benefit from 
improvements to the existing disclosures.

This review considered compliance with 
reporting requirements and does not 
provide any assurance over the disclosures 
that were reviewed. The FRC (which includes 
the FRC’s officers, employees and agents) 
accepts no liability for reliance on them by 
the Company or any third party, including 
but not limited to investors and 
shareholders. All the proposed specific 
enhancements to the 2019 accounts have 
been taken into account in the preparation 
of this Annual Report and Accounts.

In addition, the Financial Reporting Council’s 
Audit Quality Review Team (“AQRT”) 
reviewed KPMG’s audit of the Group’s 2018 
financial statements as part of their annual 
inspection of audit firms. The Committee 
received `and reviewed the final report from 
the FRC in March 2020. The Committee was 
satisfied that the matters raised by the AQRT 
were appropriately incorporated into the 
2020 audit plan.

Independence and objectivity
One of the Committee’s responsibilities is  
to ensure compliance with the Board’s 
policy on services provided by and fees  
paid to the external auditor. The policy  
sets out the work that is permitted to be 
performed by the external auditor and  
the work that is prohibited.

The process for approving all non-audit work 
provided by the external auditor is overseen 
by the Committee in order to safeguard the 
objectivity and independence of the auditor. 
The Committee considers whether it is in the 
interests of the Company that the services 
are purchased from KPMG LLP rather than 
another supplier. In 2020 KPMG was 
engaged to provide non-audit services in 
relation to the maintenance of the Group’s 
employee benefits system and the demerger 
of the Wickes business. All non-audit services 
were pre-approved by the Committee.

The audit firm was considered the most 
appropriate firm to carry out the reporting 
accountant work for the Wickes demerger 
given its knowledge of the Group and the 
synergies that arise from running this 
engagement alongside the main audit. 

The provision of non-audit services by KPMG 
in relation to the employee benefits system 
ceased in February 2020. 

Non-audit fees require approval and the 
amount payable to the external auditor in any 
particular year cannot exceed 70% of the 
average of the current and previous two 
years’ audit fees.

Reporting
The Chief Financial Officer reports to the 
Committee on fees for non-audit services 
payable to the external auditor at every 
meeting. As shown in note 4 to the accounts, 
during the year the auditors were paid 
£1,592,000 (2019: £1,100,000) for 
audit-related work and £600,000  
(2019: £616,000) for non-audit work. The 
increase in the audit fee is the result of the 
Group’s expansion in Europe and changes in 
audit scope. Non-audit work related to the 
review of the Group’s interim financial 
statements and the Wickes demerger. The 
total fees paid by the Group to KPMG LLP in 
2020 amount to less than 0.1% of KPMG’s 
UK fee income. In addition, £1.0m (2019: 
£7.3m) of fees were paid to other accounting 
firms for non-audit work.

Assessment of the external auditor
Having considered the external auditor’s 
performance, the AQRT report and 
representations from the auditors about their 
internal independence processes, the 
Committee concluded that it was satisfied 
with the independence, objectivity and 
effectiveness of the external auditor and 
recommended to the Board that it 
recommend that KPMG LLP be reappointed 
by shareholders at the Annual General 
Meeting on 27 April 2021. 

This report has been approved by the Board 
of Directors and signed on its behalf by:

John Rogers
Chairman, Audit Committee
1 March 2021

92

Travis Perkins plc  Annual Report and Accounts 2020

Directors’ remuneration report

Other information

2020 focus areas
 – Policy review including a 

proposed Restricted Share 
Plan

 – Shareholder, proxy and 
advisor consultation

 – Remuneration impacts of 

Covid-19

Number of scheduled meetings  
during 2020

4

Coline McConville
Remuneration Committee Chair
1 March 2021

Dear Shareholders,

As Chair of the Remuneration 
Committee, I am pleased to 
introduce the 2020 Directors’ 
Remuneration report (“DRR”).

Response to Covid-19
Since the outbreak of Covid-19 the highest 
priority for the Board has been the health and 
safety of our colleagues, customers, suppliers 
and all other stakeholders. During the year 
the management team quickly and efficiently 
responded to the pandemic, ensuring the 
Group continued to operate safely and 
effectively, fulfilling its essential role of 
supplying materials to keep customers warm, 
dry and secure at a time of great uncertainty.

Despite these great efforts financial 
performance has inevitably been heavily 
impacted. For this reason the company 
will be paying no bonuses in respect of 
2020 other than for a small number of 
frontline colleagues.

Policy Review 
The last two years have been a period of 
significant change for Travis Perkins. In 
December 2018 we announced the strategic 
evolution of the Group to focus on serving 
trade customers through advantaged 
businesses in attractive markets as well as 
the simplification of the Group to reduce 
complexity and costs in order to drive 
improved returns. In August 2019 Nick 
Roberts was appointed CEO to execute  
our strategy.

Travis Perkins plc  Annual Report and Accounts 2020

93

Financial statementsGovernanceStrategic reportDirectors’ remuneration report continued

At the 2020 AGM we were required to put 
forward a new policy in-line with the 
three-year renewal cycle. Against the 
backdrop of our strategic evolution and after 
consultation with shareholders, the 
Remuneration Committee concluded that 
2019 was not the right time to undertake a 
detailed review of our Remuneration Policy. 
Our renewed 2020 policy was therefore 
largely unchanged from our previous policy.

Following our progress in implementing 
strategic and operational changes during 
2019 and 2020, the Committee has 
undertaken a detailed review of the policy to 
evaluate whether it continues to support the 
execution of the strategy and the creation of 
shareholder value, under the leadership of 
our new CEO, Nick Roberts.

Supporting strategy through our 
Remuneration Policy - Restricted Share Plan
Our strategic intent remains to focus on trade 
and simplify the group. To deliver our 
strategy and create value for shareholders we 
need to simplify our business, to enhance 
collaboration by leveraging our assets and 
resources to expand our proposition to 
customers, and to modernise our technology 
and infrastructure to digitally enable 
customer interactions providing a more 
efficient customer experience. We need to 
invest and make changes now and over the 
next few years to ensure that we have a 
business that is agile and fit for purpose to 
enable us to achieve our vision and deliver 
enhanced shareholder value.

For Executive Directors we currently operate 
an annual bonus plus two performance 
based long-term incentive plans (each of 
which incorporate multiple performance 
measures). We are proposing to replace our 
current long-term incentive plans with a 
Restricted Share Plan (“RSP”). We believe 
that a move to a Restricted Share Plan will 
have a number of benefits for the Company 
and will support the delivery of our strategy 
and shareholder value creation. The intention 
is that the RSP will be the only long-term 
incentive throughout the organisation so that 
management at every level is aligned.
 We have summarised the reasons why  
the Group believe a RSP is right for  
Travis Perkins:

Rewards long-term sustainable performance
Delivery of our strategy requires longer term 
decision making in order to drive sustainable 
value creation for shareholders. It is 
important that we make the right decisions 
today to achieve long-term success. 

These decisions may not always maximise 
short-term performance but making the right 
decisions now is critical in enabling us to 
deliver a strong, successful and sustainable 
business over the long-term. The Committee 
believes that three year performance targets 
risk creating too much focus on delivering for 
the medium rather than the long-term and 
that a restricted share plan, which does not 
rely on hitting three year targets, will better 
support the longer-term, collaborative 
decision making required to deliver superior 
long-term shareholder value creation.

Aligns management and shareholders
The RSP will better align management with 
the experience of shareholders through the 
alignment of reward outcomes with the  
share price.

Aligned to our culture
The RSP will be cascaded throughout the 
organisation to other eligible colleagues and 
better support our objectives of 
organisational integration and fostering a 
more collaborative culture. Working in 
tandem with our existing all-employee share 
purchase plan (which has had a take-up of 
c.25% over recent years) it will enhance the 
collective sense of share ownership 
throughout the Group.

Simple and transparent
One of the key drivers for change is a desire 
for simplicity and transparency. The move will 
see a single plan replace two long-term plans.

Effective retention tool
The RSP is a clearer and more easily 
understood incentive structure and will 
therefore be a more effective retention tool.
The following provides a summary of the 
proposed operation of the RSP:
•  The maximum award will be 125% of 

salary. This is a 50% reduction compared 
to the current aggregate long-term 
incentive opportunity under the PSP 
(150% of salary) and the Co-Investment 
Plan (100% of salary) reflecting best 
practice and shareholder expectations.
•  For Executive Directors awards will vest 

75% on the third anniversary of the award 
and 25% on the fifth anniversary. The first 
tranche will be subject to a two year 
holding period so that the total time 
horizon is five years for the entire award.

•  Awards will be subject to performance 
underpins measured over the vesting 
periods. The Committee will retain 
discretion to scale back the level of payout 
should the Company not meet an 
underpin and to determine the appropriate 
level of scale back in such circumstances. 

The performance underpins are as 
follows:
•  ROCE performance of 9.0%. ROCE is 
one of the business’ KPIs assessing 
how successful our investments have 
been in returning value to 
shareholders. Return measures have 
been a feature of our incentive plans 
for a number of years. This underpin 
level assumes the demerger of the 
Wickes business

•  Satisfactory governance performance 
including no ESG issues that result in 
material reputational damage to the 
Company (as determined by the 
Board)

Other changes to the Remuneration Policy
In addition to the introduction of the RSP we 
are proposing to make some other changes 
to our Policy and its implementation in 2021 
intended to enhance alignment with the 
delivery of our strategy and to take account 
of evolving shareholder views. 

Pensions
The Committee is sensitive to shareholder 
views on executive pensions. On 
appointment Nick Roberts’ pension was 
aligned with the wider workforce at 10% of 
salary. CFO Alan Williams’ pension had been 
agreed at 25% on recruitment in 2017. From 
1 January 2020 it was reduced and fixed at 
£103,530 (equalling 20% at the time). Taking 
into account shareholder expectations and 
best practice, it will be further reduced to 10% 
of salary with effect from 1 January 2023.

Annual bonus measures
We are proposing to simplify the 
performance framework used for our annual 
bonus to focus on delivering the short-term 
goals which will contribute to the delivery of 
our long-term strategy. The performance 
measures that we are proposing for 2021 are:
•  Adjusted operating profit (weighting: 50%)
•  Free cash flow (20%)
•  Strategic performance (30%): Delivery of 
progress against key strategic milestones 
and ESG measures.

Adjusted operating profit has been chosen  
to ensure that there is a continued focus on 
driving revenue and managing costs to deliver 
profit to shareholders. Likewise free cash flow 
is a critical measure for the business to ensure 
that we have the resources necessary to 
invest in the business transformation to 
return value to shareholders. 

94

Travis Perkins plc  Annual Report and Accounts 2020

Other information

We have simplified the strategic measures to 
ensure that management focuses on the key 
milestones for the next 12 months as well as 
the Group’s wider ESG priorities.

2018 Co-Investment Awards
Strong Cash Performance delivered through:
•  Focussed stock management
• 

Improved cash collection rates  
from customers

•  Working closely with our suppliers to 

simplify payment processes

Annual bonus opportunity
Currently the annual bonus opportunity for 
the CEO is higher than for the CFO (180% of 
salary compared to 150% of salary), whereas 
the long-term incentive opportunity is the 
same. The Committee has reviewed this 
approach and considers that, taking into 
account the CFO’s enhanced role and 
responsibilities, his contribution to the 
execution of the strategy and operational 
delivery and our more collaborative culture at 
leadership level that it is appropriate that the 
bonus opportunity, as a percentage of salary, 
is the same for both roles. We are therefore 
proposing to increase the bonus opportunity 
for the CFO to 180% of salary.

Post-employment shareholding guidelines 
Currently on leaving Executive Directors are 
expected to maintain a minimum 
shareholding of 1 x base salary (or actual 
shareholding if lower) for a period of two 
years following stepping down from the 
Board. Taking into account feedback from 
shareholders the Committee intends to 
increase the post-employment shareholding 
guideline to 2 x base salary for two years  
to align with our in-employment  
shareholding guideline.

Salary review
As part of the Group’s response to Covid-19, 
the Board and Group Leadership Team 
voluntarily reduced their salaries by 20% for 
three months effective from 1 May 2020. The 
Remuneration Committee reviewed Executive 
salaries and, taking into account current 
market conditions, determined that there 
would be no increases from 1 January 2021. 
Non-executive Directors fees increased with 
effect from 1 July 2020. The base fee was 
increased to £60,000 (from £58,661). The 
fee for chairing the Stay Safe Committee was 
increased to £12,000 (from £10,000) 
reflecting the workload and significance 
associated with this role.

2020 LTIP targets
In last year’s DRR we outlined our intention to 
grant 2020 PSP and CIP awards in late 
March 2020. However, in light of market 
uncertainty following the outbreak of 
Covid-19 the Committee chose to defer the 
grants until conditions stabilised somewhat. 
Awards were granted in September 2020 
and the Committee reviewed and revised the 
cash element only of the set of performance 
targets originally disclosed in the DRR to 
incorporate Wickes performance and to 
reflect revised market expectations of 
performance. We consulted with 
shareholders on this issue. 

2020 remuneration outcomes
The Covid-19 pandemic has provided the 
most challenging year in the Company’s 
history. The Company has had to adapt 
quickly to ways of managing business 
through periods of lockdown in a way which 
keeps our colleagues, customers and 
suppliers safe. It has been inevitable that 
financial performance through this crisis has 
been significantly impacted. Performance 
against key financial objectives is as follows:
•  Adjusted operating profit of £227m 

(2019: £442m)

•  ROCE of 5.5% (2019: 10.1%)

2020 bonus payout
Bonuses for Executive Directors are based on 
adjusted operating profit (60%), ROCE (20%) 
and performance against our strategic 
tracker (20%). No bonus arises from the 
financial metrics for 2020, and whilst there 
has been strong progress against the 
strategic tracker, the Committee and 
management do not believe it would be 
appropriate to award a bonus this year 
against these outcomes.

Long-term incentives
Long-term incentive awards granted in 2018 
vest based on performance to 31 December 
2020. The vesting of these awards was 
strongly impacted by the Covid pandemic. In 
this context, the EPS growth target has not 
been achieved. However strong cash and 
capital management have resulted in long 
term incentive plans targets being met for 
cash measures. Further details on each 
element of the long-term incentives is 
provided below:

2018 PSP vesting
PSP awards granted in 2018 were subject to 
Adjusted EPS (40%), TSR (20%) and cash 
flow (40%) performance. The Adjusted EPS 
performance was below the trigger required 
for any vesting of this element of the award. 

Aggregate cash flow over the three year 
period was £1,112m which was above the 
maximum target and resulted in the full 40% 
of the cash flow element vesting reflecting 
excellent cash performance in challenging 
market circumstances. TSR performance 
was at the 44th percentile resulting in no 
vesting for this element. Overall 40% of PSP 
awards granted in 2018 vested.

2018 Co-Investment Plan
These awards were subject to CROCE 
performance. CROCE performance over the 
three year period was 12.0% reflecting strong 
cash generation underpinned by 
improvements in working capital, judicious 
capital expenditure and asset recycling. This 
performance was above the maximum target 
set and resulted in 100% of awards vesting. 

The Committee considered that the level of 
vesting under the PSP and Co-Investment 
Plan in respect of 2020 to be an appropriate 
reflection of performance over the last three 
years and in particular the work management 
have undertaken to deliver strong cash 
performance. Vesting performance was 
assessed net of Government support in 
relation to the Covid-19 pandemic. No 
discretion was exercised by the Committee.

Finally, 2020 has been a challenging year for 
our colleagues and I am pleased that we have 
been able to provide financial and non-
financial support during periods of furlough 
or where colleagues have been working from 
home. In addition, whilst we did not apply a 
general salary increase in January 2021 we 
boosted the salaries of our lowest paid 
colleagues, taking a significant step towards 
being a Real Living Wage employer.

We consulted extensively with all our major 
shareholders as well as proxy and advisor 
bodies over the past six months, listening 
carefully to a wide range of views, and 
incorporating feedback where we felt it was in 
the best interests of the Company.

The Committee will be submitting its 
remuneration policy and report to the 2021 
AGM where the Policy will be subject to a 
binding shareholder vote and the Report 
subject to an advisory shareholder vote. I very 
much look forward to receiving your support, 
and will be available to answer any questions.

Coline McConville
Remuneration Committee Chair
1 March 2021

Travis Perkins plc  Annual Report and Accounts 2020

95

Financial statementsGovernanceStrategic report 
Directors’ remuneration report continued

Quick view of remuneration in 2020
2020 outcomes

Element

Base Salary (annualised)
Annual bonus (% of Max)
LTIP (% of Max)*

Nick Roberts

Alan Williams

636,300
0%
n/a

517,650
0%
64%

*  Combined vesting across the PSP and Co-Investment plans awarded in 2018, based on the performance period 2018-2020.

Annual bonus outcome for 2020
The maximum bonus opportunity for the CEO is 180% of salary and 150% of salary for the CFO. Half of bonus earned is deferred into shares 
for three years. All bonus is subject to malus and clawback. Performance weighting and measures are unchanged from the previous year.

Adjusted operating profit

ROCE

Strategy

nil

nil

nil

Threshold

Target

Max

LTIP outcome for 2020
The maximum PSP award for Executive Directors is 150% of base salary. The maximum award under the Co-Investment Plan is 100% of base 
salary subject to an Executive investing 50% of their net salary.

EPS growth

Aggregate cash flow

TSR

CROCE

nil

100

nil

100

Threshold

Target

Max

All bonus and LTIP outcomes are subject to malus and clawback. Performance weighting and measures are unchanged from the previous year.

Quick view of remuneration in 2021

Y1

Y2

Y3

Y4

Y5

75% vests after 3 years

Holding period

Underpins

25% vests after 5 years

Underpins

From 2021 we are proposing to replace our current long-term incentive plans with a Restricted Share Plan. The following graphic illustrates the 
timelines of our new structure. 

Measuring performance

Ambition

Strategic KPI

Bonus Weighting

LTIP Weighting

Profit growth
Turning profit into cash
Delivery against investments

Adjusted operating profit
Free cash flow
Return on capital employed (“ROCE”)
Strategic and operational objectives so that we continue to lay the 
foundations to deliver future success
ESG measures and strong governance framework

Strategic delivery
Governance
Delivering value to shareholders Alignment to shareholder experience

50%
20%
–

20%
10%
–

–
–
underpin

–
underpin
100%

Share Ownership Guidelines
Executive Directors are required to hold shares valued at two times annual salary within five years of appointment. From 2021 they will also be 
expected to maintain this level of shareholding (or their actual shareholding if lower) for a period of two years following stepping down from the Board.

96

Travis Perkins plc  Annual Report and Accounts 2020

Remuneration policy report

Other information

Policy report
The following sets out the Group’s Directors’ Remuneration Policy (the “Policy”). The Policy is subject to a binding shareholder vote at the 
Annual General Meeting 27 April 2021 and, if approved by shareholders, will apply to payments made on and from this date. This Policy will 
replace in full the Directors’ Remuneration Policy set out in the 2019 Annual Report, which was approved at the Annual General Meeting 
held on 28 April 2020.

Remuneration philosophy
The principles of the Group’s remuneration policy, which were developed taking into account provision 40 of the UK Corporate Governance 
Code, are:
•  Remuneration arrangements are determined taking into account our Company culture, the 2018 Corporate Governance Code, wider 

workforce remuneration and emerging best practice in relation to executive director remuneration.

•  Remuneration should be clear and simple and support the execution of the strategy and long term decision making, contributing to the 

delivery of short and long term superior sustainable financial returns for shareholders

•  Remuneration should contain a performance related element. Bonus award levels are capped with payout linked to performance against a 
limited number of measures which are well linked to our strategy, and stretching but fair targets are set. This ensures that potential reward 
outcomes are clear and aligned with performance achieved, with the Committee having the discretion to adjust payouts where this is not 
considered to be the case.

•  Reward mechanisms should ensure that a significant proportion of variable pay is delivered in deferred shares ensuring that executives 

retain a meaningful personal stake in the Group’s success

•  Malus, clawback and discretion provisions, RSP holding periods and shareholding guidelines, including post-employment guidelines, should 

be in place to create alignment with shareholders and to mitigate reputational and other risk

•  Remuneration should be competitive and fair taking into account external market levels as well as internal practice to ensure pay remains 
competitive while being equitable within the Company. The approach to basic salary increases should be consistent across all colleagues 
•  All colleagues should be able to share in the success of the Group through participation in both annual bonus schemes and longer term 

share plans

•  Finally, remuneration outcomes are reviewed in the context of the shareholder experience.

These principles apply across the Group. In addition to competitive base salary and bonus programmes, colleagues also have access to an 
extensive range of benefits under the Group’s MyPerks colleague benefit programme. This includes a wide range of flexible and voluntary 
benefits, retirement benefits, our all-colleague Sharesave Scheme and a range of recognition programmes.

Element

Link to strategy

Operation

Maximum potential value

Performance metrics

Remuneration Committee discretion

Base salary

Core element of total 
package, essential to 
support recruitment 
and retention of high 
calibre executives

None

Whilst there is no 
maximum salary level  
or maximum salary 
increase, the increase for 
Executive Directors will 
normally be in line with 
the general employee 
increase

The Committee sets base 
salary levels taking 
into account:
•  Role, experience and 

individual performance
•  Pay awards elsewhere in 

the Group

•  Salary levels at other 

companies of a similar 
size

•  General economic 
environment and 
performance of the 
business

Any salary increases are 
normally effective from  
1 January

The Committee retains 
discretion to award salary 
increases in excess of the 
general population
where this is considered 
appropriate to reflect 
performance or significant 
changes in market practice 
or the size of the Company, 
to recognise changes in 
roles and responsibilities or 
where a new Executive 
Director has been appointed 
to the Board at a lower than 
typical market salary to 
allow for growth in the role

Travis Perkins plc  Annual Report and Accounts 2020

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Financial statementsGovernanceStrategic reportRemuneration policy report

Element

Link to strategy

Operation

Maximum potential value

Performance metrics

Remuneration Committee discretion

Benefits

Maintain a competitive 
package with a range 
of benefits for the 
Director and their 
family

Pension

Helps executives 
provide for retirement 
and aids retention

Directors are currently 
entitled to 
benefits including:
•  Private medical insurance
•  Income protection
•  Annual leave
•  Fully expensed company 
car (or cash alternative)
•  Life insurance of up to 

five times salary

•  All employee share plans 
such as SAYE and BAYE

The Committee may 
introduce other benefits if it 
is considered appropriate to 
do so

Executive Directors shall be 
reimbursed for all 
reasonable expenses and 
the Company may settle 
any tax incurred in relation 
to these where appropriate

Our policy is that for new 
Executive Directors up to 
10% of salary is provided 
either as a cash allowance 
in lieu of pension or as a 
contribution to a personal 
pension plan (or a 
combination of both)

Annual bonus 
and Deferred 
Share Bonus 
Plan

Rewards achievement 
of annual financial and 
key business strategy 
objectives. Rewards 
personal performance 
measured against key 
objectives. Deferred 
element encourages 
longer term 
shareholding and 
aligns reward to 
shareholder interests. 
Malus & clawback 
based forfeiture 
provisions discourage 
excessive risk taking 
and short term outlook 
ensuring that executive 
and shareholder 
interests are aligned

Total bonus level is 
determined after the year 
end, based on achievement 
of targets

Normally up to 50% of the 
total bonus is paid in cash. 
The remainder of the bonus 
is deferred as shares  
for three years

Targets are set annually  
in line with the 
performance metrics

Dividend equivalents on 
shares that are released 
may be paid

Malus and clawback 
provisions apply as 
explained further in the 
notes to this table

None

Benefit levels reflect 
those typically available 
to senior managers within 
the Group and may be 
subject to change. The 
maximum potential value 
being the cost to the 
Company to provide 
those benefits

The Committee may 
remove benefits that
Executive Directors receive 
or introduce other benefits if 
it is considered appropriate 
to do so taking into account 
the circumstances

The CEO receives a 
pension allowance of 
10% of salary

The CFO’s pension 
allowance was reduced to 
20% and is capped at 
£103,530 from 2020. It 
will be reduced to 10% of 
salary from 1 January 
2023

Maximum bonus 
opportunity under the 
plan is 180% of annual 
salary for the CEO and 
180% of annual salary for 
the CFO

None

None

Bonus measures 
typically include:
•  Financial targets
•  Individual or group 

targets pertaining to 
delivery of the 
business strategy 

Financial targets will 
account for at least 
50% of the bonus

Performance below 
threshold results in 
zero bonus. Bonus 
earned rises from 0% 
to 100% of maximum 
bonus opportunity for 
levels of performance 
between threshold and 
maximum targets

Performance 
measures and 
weightings are set out 
in the Statement of 
Implementation of the 
Remuneration Policy

The Committee retains the 
discretion to review the 
measures, the weighting of 
measures and to set the 
performance targets and 
ranges for each measure

The Committee will 
determine financial targets 
and the amount of bonus 
which can be earned for 
achievement of the Group’s 
plan. This determination will 
be based upon an 
assessment of the degree of 
difficulty in achieving the 
targets taking into account 
market conditions, 
improvement on prior year 
performance required, and 
other relevant factors

The Committee may in its 
discretion, adjust annual 
bonus payments, if it 
considers that such level 
would not reflect the 
underlying performance of 
the executive or the group or 
the experience of 
shareholders or other 
stakeholders or if such level 
would not be appropriate in 
the circumstances

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Element

Link to strategy

Operation

Maximum potential value

Performance metrics

Remuneration Committee discretion

Other information

Restricted 
Share Plan

Aligns participants with 
the shareholder 
experience, whereby 
participants build up a 
shareholding in the 
Company and are 
incentivised to deliver 
sustainable financial 
performance and 
enhance shareholder 
value over  
the longer term

Helps retain high 
performing executives

Shareholding 
requirements

Aligns the interests of 
executives and 
shareholders

Awards are normally 
granted in the form of 
restricted shares, annually 
to participants

The maximum annual 
award for all executive 
directors is 125%  
of salary

For Executive Directors 
awards will normally vest 
75% on the third 
anniversary of the award 
and 25% on the fifth 
anniversary. The first 
tranche will be subject to a 
two year holding period so 
that the total time horizon is 
five years for the 
entire awards

Dividend equivalents on 
shares that are released 
may be paid

Malus & clawback 
provisions apply as 
explained further in the 
notes to this table

None

Formal requirements (not 
voluntary guidelines) apply  
to Directors and senior 
executives. Participation in 
long-term incentives may be 
scaled back or withheld if the 
requirements are not met 
or maintained.

For the purposes of 
assessing compliance with 
the shareholding 
requirement vested but 
unexercised awards will  
be considered

Awards will be subject 
to performance 
underpins measured 
over the vesting 
periods. If the 
Company does not 
meet one or more of 
the underpins the 
Committee would 
consider whether it 
was appropriate to 
scale back the level of 
payout under the 
award to reflect this. 
The Committee would 
retain discretion to 
determine what level 
of scale back  
was appropriate

The Committee retains 
discretion to review the 
performance underpins,  
and to set the triggers for 
each underpin

The Committee may in its 
discretion, adjust the vesting 
level of an award, if it 
considers that the vesting 
level would not reflect the 
underlying performance of 
the executive or the Group 
or the experience of 
shareholders or other 
stakeholders or if such level 
would not be appropriate in 
the circumstances

The Committee retains 
discretion to increase 
shareholding requirements

Executive Directors are 
expected to hold shares 
valued at two times 
salary within five years 
of appointment to  
the Board

Changes to policy
The key changes to this Policy compared to the previous policy are as follows:
•  The introduction of a Restricted Share Plan replacing the former Performance Share Plan and Co-investment plan.
•  The pension allowance for the CFO was reduced from 25% to 20% of salary from 1 January 2020 and frozen as a monetary amount of 
£105,530 from that date. The pension allowance will be further reduced to the wider workforce rate of 10% of salary with effect from 
1 January 2023

•  Executive Directors who step down from the Board following the adoption of this policy will be expected to maintain a minimum 

shareholding of two x base salary (or actual shareholding if lower) for a period of two years following stepping down from the Board.

•  Other minor changes have been made to the wording of the Policy to aid operation and to increase clarity.
•  Outstanding awards under the Performance Share Plan and Co-Investment Plan will vest in-line with the Remuneration Policy in force at the 

time of grant. 

Summary of decision making process
In determining the revisions to the Remuneration Policy the Committee followed a robust process which included discussions on the content of 
the Policy at Remuneration Committee meetings during the year. The Committee considered the input from management and independent 
advisors, as well as extensively consulting on best practice with major shareholders and proxy and advisory services. 

Performance metrics
In considering appropriate performance metrics for the annual bonus the Committee seeks to incentivise and reinforce delivery of the 
Company’s strategic objectives achieving a balance between delivering annual return to shareholders and ensuring sustainable long term 
profitability and growth. Measures will therefore reflect a balance of direct shareholder value, as well as measures focused on meeting specific 
strategic objectives aligned to long term growth.

Travis Perkins plc  Annual Report and Accounts 2020

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Financial statementsGovernanceStrategic reportRemuneration policy report continued

The Committee calibrates these targets by due reference to market practice, the Group’s strategic plan, general and bespoke market 
intelligence, lead indicators and other indicators of the economic environment such that targets may represent relative as well as  
absolute achievement.

Awards under the Restricted Share Plan are subject to performance underpins that act as safeguards to ensure that awards do not pay out if 
vesting is not justified. For 2021, the underpins will be linked to ROCE and satisfactory governance performance. These underpins have been 
selected as they are considered to reflect a good overall balance and safeguard the financial stability of the business whilst ensuring a continued 
focus on governance.

Malus and clawback
Malus and clawback provisions are included in all incentives: the Annual Bonus (up to three years from date of award), and the Restricted Share 
Plan (up to six years from the date of award). The circumstances in which malus and clawback could apply include:
•  A material misstatement resulting in an adjustment to the Company’s audited consolidated accounts
•  The determination of the number of shares subject to an award or the assessment of any performance condition was in error or based on 

inaccurate or misleading information

•  The Board determining in its reasonable opinion that any action or conduct of the participant amounts to serious misconduct, fraud or gross 

misconduct or

•  The Board determining that there has been a material failure of risk management (for 2020 bonus and incentive awards onwards)
•  The Board determining that there has been serious reputational damage (for 2020 bonus and incentive awards onwards)
•  The Board determining that there has been a material corporate failure (for 2020 bonus and incentive awards onwards) or
•  Any other circumstances which the Board in its discretion considers to be appropriate.

Discretion 
Areas where the Committee has discretion have been outlined in the Policy. The Committee may also exercise operational and administrative 
discretions under relevant plan rules approved by shareholders as set out in those rules. A number of Committee discretions apply to awards 
granted under each of the Company’s share plans, including that:
•  Awards may be granted as conditional share awards or nil-cost options or in such other form that the Committee determines has the same 

economic effect

•  Awards may be settled in cash at the Committee’s discretion (for Executive Directors this provision will only be used in exceptional 

circumstances such where for regulatory reasons it is not possible to settle awards in shares)

•  Awards may be adjusted in the event of any variation of the Company’s share capital or any demerger, delisting, special dividend or other 

event that may affect the Company’s share price.

In addition, the Committee has the discretion to amend the Policy with regard to minor or administrative matters where it would be, in the 
opinion of the Committee, inappropriate to seek or await shareholder approval.

The Committee retains discretion to amend or substitute performance measures, targets and underpins and the weightings attached to 
performance measures part-way through a performance year if one or more significant corporate events occur which causes the Committee to 
believe that amended or substituted performance measures, weightings or targets would be more appropriate and not materially less difficult to 
satisfy. Discretion may also be exercised in cases where the Committee believes that the outcome is not considered to be reflective of the 
underlying financial or non-financial performance of the business or the performance of the individual. Any exercise of this discretion will 
typically be discussed with shareholders in advance and explained in full.

The Committee reserves the right to make any remuneration payments and/or payments for loss of office (including exercising any discretions 
available to it in connection with such payments) notwithstanding that they are not in line with the Policy set out above where the terms of the 
payment were agreed (i) before the policy set out above came into effect, provided that the terms of the payment were consistent with any 
applicable shareholder-approved Directors’ Remuneration Policy in force at the time they were agreed or where otherwise approved by 
shareholders; or (ii) at a time when the relevant individual was not a Director of the Company (or other persons to whom the Policy set out above 
applies) and, in the opinion of the Committee, the payment was not in consideration for the individual becoming a Director of the Company or 
such other person. For these purposes “payments” include the Committee satisfying awards of variable remuneration and, in relation to an 
award over shares, the terms of the payment are “agreed” no later than the time the award is granted. This Policy applies equally to any 
individual who is required to be treated as a Director under the applicable regulations.

100

Travis Perkins plc  Annual Report and Accounts 2020

Other information

Illustration of the Application of the Remuneration Policy

Chief Executive Officer

Chief Financial Officer

)

m
£
(

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5.0

4.5

4.0

3.5

3.0

2.5

2.0

1.5

1.0

0.5

0.0

£4.25m

19%

£3.06m

37%

£2.66m

30%

13%

26%

43%

37%

27%

27%

24%

17%

£2.09m

38%

27%

35%

£0.72m

100%

)

m
£
(

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e
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5.0

4.5

4.0

3.5

3.0

2.5

2.0

1.5

1.0

0.5

0.0

£3.52m

18%

£2.54m

27%

£2.22m

29%

42%

13%

25%

37%

29%

25%

£1.76m

37%

26%

37%

£0.64m

100%

37%

18%

Minimum

In line with
 expectations

Maximum

Maximum 
+ share price 
growth

Maximum under 
previous policy 
+ share price growth

Minimum

In line with
 expectations

Maximum

Maximum 
+ share price 
growth

Maximum under 
previous policy 
+ share price growth

Fixed remuneration            Annual variable remuneration            Long-term variable remuneration            Share price growth

• 
• 
• 
• 
• 

Fixed remuneration includes basic salary (from 1 January 2021), pension provision (from 1 January 2021) and other benefits (based on value disclosed in the single figure for 2020)
The “Minimum” scenario includes fixed remuneration only
The “In line with expectations” scenario includes fixed remuneration plus target annual bonus (50% of maximum) plus 100% vesting of the Restricted Share Plan (125% of salary)
The “Maximum” scenario includes fixed remuneration plus maximum bonus (180% of salary) plus 100% vesting of the Restricted Share Plan (125% of salary)
The “Maximum + share price growth” scenario is as per the “Maximum” scenario and assumes share price growth of 50%

Non-Executive Directors’ Fees
Fees for the Non-executive Chairman and Non-executive Directors are set at an appropriate level to recruit and retain Directors of a sufficient 
calibre to guide and influence Board level decision making without paying more than is necessary to do so. Fees are set taking into account the 
following factors:
•  The time commitment required to fulfil the role
•  Typical practice at other companies of a similar size and complexity to Travis Perkins

Non-executive fees will typically be reviewed annually with increases normally being effective from 1 July each year. Non-executive Director fees 
policy is to pay:
•  A basic fee for membership of the Board
•  An additional fee for the Chair of a Committee and the Senior Independent Director to take into account the additional responsibilities and

time commitment of the role

Additional fees may be paid to reflect additional Board or Committee responsibilities as appropriate. The Non-executive Chairman receives an 
all-inclusive fee for the role.

Current fees are detailed within the Statement of Implementation of the Remuneration Policy.

Non-executive Directors do not receive any other benefits (other than a staff discount card for purchasing products) and are not eligible to join a 
company pension scheme. No compensation is payable on termination of office, which may be without notice from the Company. They cannot 
participate in any of the Company’s share plans. The Company will pay reasonable expenses incurred by the Chairman and Non-executive 
Directors (including any tax incurred in relation to these where appropriate).

Recruitment remuneration
It is the Group’s policy to recruit the best candidate possible for any executive Board position. It seeks to avoid paying more than is considered 
necessary to secure the candidate and will have regard to guidelines and shareholder sentiment when formulating the remuneration package.

Generally the Group will set salary, incentives and benefits for candidates in line with the above remuneration policy and accordingly 
participation in short and long term incentives will typically be on the same basis as existing directors. In all cases the Group commits to 
providing shareholders with timely disclosure of the terms of any new executive hires including the approach taken to determine a fair level of 
compensation. The maximum level of variable remuneration which may be awarded (excluding any “buyout” awards referred to below) in 
respect of recruitment is 305% of salary, which is in line with the current maximum limit under the annual bonus and the Restricted Share Plan.

1.0

0.8

0.6

0.4

0.2

0.0

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Remuneration policy report continued

The table below outlines the Group’s normal recruitment policy:

Base salary  
and benefits

Pension

Annual bonus

The pay of any new recruit would be determined following the principles set out in the remuneration policy table

The appointee will be able to receive either a contribution to a personal pension scheme or cash allowance in lieu of pension 
benefits in line with the Company’s policy as set out in the remuneration policy table

The appointee will be eligible to participate in the Annual Bonus and Deferred Share Bonus Plan as set out in the 
remuneration policy table. Awards may be granted up to the maximum opportunity allowable in the remuneration policy 
table at the Remuneration Committee’s discretion

Restricted Share 
Plan

The appointee will be eligible to participate in the Company’s Restricted Share Plan as set out in the remuneration policy 
table. Awards may be granted up to the maximum opportunity allowable under scheme rules at the Remuneration 
Committee’s discretion

Share buy-outs 
and replacement 
awards

Where an individual forfeits outstanding variable pay opportunities or contractual rights at a previous employer as a result of 
appointment, the Committee may offer compensatory payments or awards if after careful consideration it is determined that 
it is appropriate to offer a buy-out. Any buy-out may be in such form as the Committee considers appropriate, taking into 
account all relevant factors including the form of awards, expected value and vesting timeframe of forfeited opportunities.
When determining any such buy-out, the guiding principle would be that awards would generally be on a “like-for-like” basis 
unless this is considered by the Committee not to be practical or appropriate

The incentive plan rules allow for awards to be made outside of the plan limit to facilitate the recruitment of an  
Executive Director

To the extent that it was not possible or practical to provide the buyout within the terms of the Company’s existing incentive 
plans, a bespoke arrangement may be used (including granting an award under the Listing Rule 9.4.2 which allows for the 
granting of awards, to facilitate, in unusual circumstances, the recruitment of an Executive Director). Any buyout award made 
under the Company’s Deferred Share Bonus Plan or Long-Term Incentive Plans will not count towards the individual’s 
maximum opportunity under those plans

Relocation

Where the Group requires a candidate to relocate in order to take up an executive position it will normally reimburse the 
reasonable costs of the relocation. This may include one-off or ongoing expenses such as schooling or housing for a 
reasonable period of time

Where an internal candidate is promoted to an executive position the Group will honour any contractual commitments made through their 
employment prior to the promotion including any accrued defined benefit pension provision. Future pension provision will be aligned with our 
policy set out above. 

Recruitment remuneration for Non-executive Directors would be assessed following the principles set out in the policy for Non-executive 
Director fees.

Policy on payment for Directors leaving employment
Executive Directors’ contracts do not have a fixed expiry date but can be terminated by serving notice. Contractual notice periods for Directors 
are normally set at six months’ notice from the director and 12 months’ notice from the Company and the Company would normally honour 
contractual commitments in the event of the termination of a Director. Notwithstanding this approach it is Company policy to seek to minimise 
liability in the event of any early termination of a Director.

The Group classifies terminations of employment arising from death, ill health, disability, injury, retirement with company agreement, 
redundancy or the transfer from the Group of the employing entity as “good leaver” reasons. In addition the Committee retains discretion under 
incentive plan rules to determine “good leaver” status in other circumstances. In the event such discretion is exercised a full explanation will be 
provided to shareholders.

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Leaver reason may impact treatment of the various remuneration elements as follows:

Remuneration Element Good Leaver Reason

Other Leaver Reason

Salary

Ceases on cessation of employment (salary may be paid in 
lieu of notice) unless a pre-existing contractual term applies

Ceases on cessation of employment (salary may be paid in 
lieu of notice) unless a pre-existing contractual term applies

Bonus including 
Deferred Share 
Bonus Plan*

Unpaid bonus from a completed performance period prior to 
cessation will be paid in full. For the performance period in 
which cessation occurs a pro-rata bonus may be paid, subject 
to normal performance conditions

All unpaid bonus payments lapse. Any unvested deferred 
bonus shares also lapse on leaving

Other information

Benefits

Restricted 
Share Plan*

Any unvested deferred bonus share awards will normally 
continue until the normal vesting date and vest in full. The 
Committee may determine that awards should vest on 
cessation of employment

Provision or accrual of benefits will cease on cessation  
of employment or, if later, at the end of the relevant 
subscription period

Provision or accrual of benefits will cease on cessation  
of employment or, if later, at the end of the relevant 
subscription period

Unvested awards lapse at cessation of employment

Where a participant ceases employment during any holding 
period (other than for reason of gross misconduct) they will 
continue to retain their award in full and it will be released  
at the end of the holding period unless the Committee 
determines that the award should be released at the time  
of cessation

For awards in the form of options, participants will have six 
months to exercise any vested awards

Unvested awards will normally vest at the normal vesting 
date and remain subject to performance/underpins. Where a 
participant ceases employment during the first three years of 
the vesting period awards will be pro-rated based on time in 
employment during this period unless the Committee 
decides otherwise. Awards will normally remain subject to 
any applicable holding period

The Committee may determine that awards should vest and 
be released at cessation of employment taking into account 
the extent to which underpins/performance targets have 
been met and unless the Committee decides otherwise the 
period of time elapsed since award

Where a participant ceases employment during any holding 
period (other than for reason of gross misconduct) they will 
continue to retain their award in full and it will be released at 
the end of the holding period unless the Committee 
determines that the award should be released at the time  
of cessation

For awards in the form of options participants will have six 
months from vesting or the end of any applicable holding to 
exercise their award

* 

Leaver vesting provisions are fully defined in the appropriate plan documents.

The Committee reserves the right to make additional payments where such payments are made in good faith in discharge of an existing legal 
obligation (or by way of damages for breach of such an obligation); or by way of settlement or compromise of any claim arising in connection 
with the termination of a Director’s office or employment. In addition, the Company may pay any fees for outplacement assistance and/or the 
Director’s legal or professional advice fees in connection with their cessation of office or employment. Where a Director was required to relocate 
to take up their role then reasonable repatriation expenses may be included.

Post-employment shareholding
The Company has introduced a policy to support alignment with shareholder interests following an Executive Director stepping down from the 
Board. Executive Directors who step down from the Board following the adoption of this Policy will normally be expected to maintain a minimum 
shareholding of two x base salary (or actual shareholding if lower) for a period of two years after leaving the Board.

Non-executive Directors
The Chairman and Non-executive Directors’ appointment letters provide for no compensation or other benefits on their ceasing to be a Director.

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Financial statementsGovernanceStrategic reportRemuneration policy report continued

Change of control
In the event of a takeover or winding up of the Company, share awards may vest early. The Committee will determine the extent to which 
awards shall vest taking into account the extent to which the performance conditions/underpins have been satisfied and unless the Committee 
determines otherwise, the proportion of the performance period that has elapsed. Deferred share awards will normally vest in full. In the case of 
a winding-up, demerger, delisting, special dividend or similar circumstances, awards may, at the Committee’s discretion, vest early on the same 
basis as for a takeover.

Considering colleagues’ views
The Committee reviews information regarding the typical remuneration structure and reward levels for other UK based employees to provide 
context when determining Executive Remuneration Policy.

The Company undertakes a regular engagement surveys for all Group employees to understand their views on working for Travis Perkins and 
how this can be improved. Employee feedback on all matters of reward is provided as part of this survey, and through supplementary surveys 
focussing on specific areas such as employee health and financial well-being. The Company established a Colleague Voice Panel in 2019 which 
includes within its terms of reference the aim of listening to colleagues’ views when developing the Directors’ Remuneration Policy. Pete Redfern, 
the designated Non-executive Director for engagement with the workforce pursuant to the UK Corporate Governance Code 2018 is the 
Colleague Voice representative on the Board. He hosts a number of listening groups throughout the year and all relevant views are incorporated 
into remuneration reviews. A significant portion of colleagues are shareholders meaning that they are also able to express their views in the 
same way as other shareholders. 

Considering shareholders’ views
The Committee believes that it is very important to maintain open dialogue with shareholders on remuneration matters. The Committee 
regularly consults with significant shareholders regarding our approach to Executive remuneration and the views of shareholders are important 
in determining any final changes. The Committee engaged extensively with shareholders regarding the changes proposed to the Policy and 
were pleased with the level of engagement and support. The Committee intends to continue to consult with shareholders regarding any material 
changes to remuneration arrangements.

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Annual remuneration report

Other information

The following sets out the Group’s Annual Remuneration Report for 2020 which includes details of how its Policy was implemented in 2020 
and how it intends to implement its Policy in 2021. This report is subject to an advisory shareholder vote at the 2021 Annual General Meeting.

Statement of Implementation of the Remuneration Policy in 2021
Executive Directors:

Individual maximum  
opportunity in 2021

Measures and weighting

Operation

Plan

Base salary

(No change)

CEO - £636,300  
(2020 - £636,300)

n/a

CFO - £517,650  
(2020: £517,650)

Benefits

n/a

n/a

(No change)

Pension

(Alignment to 
workforce)

CEO 10% of salary 
in-line with the rate 
available across the 
wider workforce

n/a

CFO pension allowance 
is £103,530 per 
annum.

The Remuneration Committee reviewed 
executive salaries and, taking into account 
current market conditions, determined that there 
would be no increases from 1 January 2021

Directors continue to be entitled to benefits 
in-line with policy, including private medical 
insurance, income protection, annual leave, 
company car (or cash alternative), life insurance 
of up to five times salary and participation in 
all-employee share plans operated such as 
Sharesave (“SAYE”) and BAYE

Directors participate in a defined contribution 
arrangement or receive a cash allowance

Taking into account the evolving views of our 
shareholders in this area the Committee agreed 
with the CFO that his pension will be reduced to 
20% of salary from 1 January 2020. This 
monetary amount of £103,530 has been frozen 
at this fixed level so that it does not attract future 
salary increases. From 1 January 2023 the CFO’s 
pension will be reduced to the wider workforce 
rate of 10%

Travis Perkins plc  Annual Report and Accounts 2020

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Financial statementsGovernanceStrategic reportAnnual remuneration report continued

Individual maximum  
opportunity in 2021

Maximum annual bonus 
opportunity:
CEO - 180% of salary
CFO - 180% of salary

Plan

Annual bonus

(Adjusted 
measures and 
alignment of 
CEO and CFO)

Measures and weighting

Operation

The Committee has reviewed the performance 
framework and has simplified the bonus 
measures to focus on delivering short-term 
priorities that support the delivery of our 
long-term strategy

The 2021 bonus will be based on the following 
measures:
•  Adjusted operating profit: 50%
•  Free cash flow: 20%
•  Strategic performance: 30%

Targets are determined in relation to the Group’s 
budget

Threshold payment is made for performance at 
90% of the Group’s budget with maximum only 
being made for performance well in excess of 
the Group’s budget. Performance below 
threshold results in zero bonus

50% of bonus earned is deferred as shares for 
three years

For 2021 strategic performance will include:

Malus and clawback provisions apply

Strategic milestones:
Strategy as measured by market share, 
Toolstation expansion, Group simplification and 
IT modernisation.

ESG measures:
Continuous improvement in safety, carbon 
reduction and increased numbers of 
apprenticeships within the Group.

Adjusted operating profit has been chosen to 
ensure that there is a continued focus on 
driving revenue and managing costs to deliver 
profit to shareholders. Likewise free cash flow 
is a critical measure for the business to ensure 
that we have the resources necessary to invest 
in the business transformation to return value 
to shareholders. 

Successful deployment of our apprenticeship 
programme is a lead indicator for progress and 
against our diversity and inclusion programme. 
We see ESG targets changing as targets are 
achieved. During 2021 the foundation will be 
set for ESG delivery in environmental areas 
such as carbon footprint reduction and 
environmental areas featuring in 2022 targets.

For 2021 the performance underpins are as 
follows:
•  ROCE above 9%. ROCE is one of the 
business’s key KPIs assessing how 
successful our investments have been in 
returning value to shareholders. Return 
measures have been a feature of our 
incentive plans for a number of years
•  Satisfactory governance performance 
including no ESG issues that result in 
significant reputational damage to  
the Company

Restricted Share 
Plan

Maximum annual award 
of 125% of base salary

(Simplification, 
single plan 
replacing  
dual plan 
arrangement) 

On the third anniversary of grant 75% of the 
award vests, subject to an additional holding 
period of a further two years. The final 25% of 
the award vests on the fifth anniversary of award

Malus and clawback provisions apply

Shareholding guidelines including post-employment apply to Executive Directors as set out on pages 93 and 95.

Bonus targets are considered to be commercially sensitive, and disclosure of such may provide an unfair advantage to the Company’s 
competitors. However targets, and the corresponding level of bonus earned, will be disclosed retrospectively, in the relevant reporting period.

106

Travis Perkins plc  Annual Report and Accounts 2020

Other information

Non-executive Directors:

Fees and 
benefits

• 

 Non-executive Director fees policy is to pay:
•  A basic fee for membership of the Board
•  An additional fee for the Chairman of a Committee and the Senior Independent Director to take into account the 

additional responsibilities and time commitment of the role

•  The Non-executive Chairman receives an all-inclusive fee for the role. The Group also pays part of the employment costs 

of Stuart Chambers’ assistant

•  25% of Non-executive Director and Chairman fees were paid in shares. Non-executive Directors do not receive any other 
benefits (other than a staff discount card for purchasing products) and are not eligible to join a Company pension scheme

•  The review date for Non-executive Directors’ fees is 1 July. Fees were last reviewed with effect from 1 July 2020 and the 

basic fee was increased to £60,000 and the fee for the Chair of the Stay Safe Committee was increased to £12,000. No 
other increases were made to Non-executive Directors’ fees.
 They are next due to be reviewed with effect from 1 July 2021. The current fees are as follows:
•  Chairman – Upon appointment on 7 November 2017 it was agreed that the Chairman’s fee will be fixed at £320,000 

• 

for a period of three years. 

•  Non-executive basic fee - £60,000* 
•  Chairs of Audit and Remuneration Committees - £17,000
•  Senior Independent Director - £12,500
•  Chair of Stay Safe Committee - £12,000

* 

The Non-executive basic fee was increased from £58,661 to £60,000 with effect from 1 July 2020. Due to an oversight an increase from £57,511 to £58,661 with effect from  
1 July 2019 was not shown in the 2019 Directors’ Remuneration Report. 

Remuneration elsewhere in the Group
2020 was an exceptionally challenging year for our colleagues as they sought to balance family and work commitments through the 
Covid-19 pandemic. The Group has attempted to support colleagues through these difficult times with short, medium and long term 
measures. We supported colleagues on furlough by maintaining pay at full rates initially, a period at 90% and then for sustained furlough at 
the government 80% rate. Whilst we have generally been unable to pay bonuses for 2020, we supported colleagues working from home 
with an allowance to purchase office essentials, and a thank you payment was made in December to colleagues below management 
recognising their tremendous efforts. 

Our colleague well-being programmes are well established, but we increased our communication of these programmes alongside our colleague 
“check-ins” to ensure colleagues could access the necessary advice, support and guidance they needed.

We did not apply a general salary increase on 1 January 2021 but instead invested in our lower paid colleagues, making significant progress 
towards our aspiration to be a Real Living Wage employer. At the same time we also took the opportunity to enhance our family leave policies.

As part of our financial well-being programme we continue to actively encourage saving whether this be for retirement (we have held a number 
of very well attended webinars on different aspects of retirement planning and pension provision) and for more short-term savings goals where 
we see the popularity of our Sharesave Scheme continue (over 25% of employees participate in Sharesave of which over 75% are colleagues 
rather than managers).

The Restricted Share Plan outlined earlier in this report will also replace Performance Share Plan participation at other levels of management. 
We believe this is a very positive step, much more closely aligning managers to the shareholder experience and giving a strong feeling of 
ownership and accountability.

All colleagues are eligible for a performance bonus, however we are also simplifying our approach to support our strategy and to encourage and 
reward collaboration.

Travis Perkins plc  Annual Report and Accounts 2020

107

Financial statementsGovernanceStrategic reportAnnual remuneration report continued

Audited information £000
Single total figure of remuneration 

£’000

Executive Directors
Nick Roberts
Alan Williams
Non-executive Directors
Ruth Anderson3
Stuart Chambers
Coline McConville
Pete Redfern
Chris Rogers4
John Rogers
Marianne Culver
Blair Illingworth
Total 

£’000

Executive Directors
Nick Roberts5
Alan Williams
Non-executive Directors
Ruth Anderson
Stuart Chambers
Coline McConville
Pete Redfern
Chris Rogers6
John Rogers
Marianne Culver
Blair Illingworth
Total 

Salary 

Benefits

Pension

605
492

13
301
73
75
61
70
56
56
1,802

27
20

–
–
–
–
–
–
–
–
48

64
104

–
–
–
–
–
–
–
–
168

Salary 

Benefits

Pension

Total 
fixed

696
616

13
301
73
75
61
70
56
56
2,018

Total 
fixed

2020

Bonus

LTI1

Buy-out

Total 
variable

Total 

–
–

–
–
–
–
–
–
–
–
–

–
824

–
–
–
–
–
–
–
–
824

–
–

–
–
–
–
–
–
–
–
–

–
824

696
1,440

–
–
–
–
–
–
–
–

13
301
73
75
61
70
56
56
824 2,842

2019

Bonus

LTI2

Buy-out

Total 
variable

Total 

315
510

75
320
75
68
70
58
10
10
1,511

13
21

–
–
–
–
–
–
–
–
34

32
128

360
659

–
–
–
–
–
–
–
–

75
320
75
68
70
58
10
10
160 1,705

503
678

–
–
–
–
–
–
–
–
1,181

–
570

–
–
–
–
–
–
–
–
570

560 1,063
1,248

–

1,423
1,907

–
–
–
–
–
–
–
–
560

–
–
–
–
–
–
–
–
2,311

75
320
75
68
70
58
10
10
4,016

Notes:
1. 

 LTI reported for 2020 for Alan Williams include LTI awards vesting in March 2021. The value of these awards has been calculated based on the average share price for the last 
quarter of 2020 of £12.14 . For co-investment plan awards, the share price on the date of grant of 29 March 2018 was £12.37. For PSP awards, the share price on the date of grant of 
13 March 2018 was £13.00. The share price used to value the LTIP for single figure purpose of £12.14 represents no increase and the proportion of the 2018 LTIP value disclosed in 
the single figure attributable to share price growth was therefore nil. The Remuneration Committee did not exercise discretion in respect of the share price appreciation.

2.  LTI reported for 2019 Alan Williams (£913k) were calculated on an estimated basis using the average share price of the final quarter of 2019 of £14.82. They are restated here to 
reflect the actual share prices on vesting (PSP £10.50 and Co-investment Plan £8.65 giving a revised figure of £569,931. For co-investment plan awards, the share price on the 
date of grant was £15.18. For PSP awards, the share price on the date of grant was £14.88. The share price used to value the co-investment plan awards and PSP awards for single 
figure purpose represents no increase and the proportion of the 2017 LTIP value Alan Williams was therefore nil.The Remuneration Committee did not exercise discretion in respect 
of the share price appreciation.

In March 2020 Chris Rogers received a payment of £40,000 in respect of services provided in relation to the demerger of the Wickes business.

3.  Ruth Anderson stepped down from the board on 3 March 2021.
4. 
5.  Nick Roberts was appointed as a Director of Travis Perkins and CEO designate on 1 July 2019 and appointed CEO on 5 August 2019.
6. 

In December 2019 Chris Rogers received a payment of £40,000 in respect of services provided in relation to the demerger of the Wickes business.

Explaining the single figure table
Salary
All Board and Group Leadership Team members took a 20% pay reduction for three months during 2021.

Benefits
Benefits for 2020 for Nick Roberts and Alan Williams include private medical insurance and the provision of a company car and fuel  
(or allowance alternative).

108

Travis Perkins plc  Annual Report and Accounts 2020

Annual bonus for 2020
Annual bonuses for 2020 were subject to adjusted operating profit (60%), ROCE (20%) and performance against our strategic tracker (20%). 

2020 was a very challenging year for the Group. Despite the unique challenges facing the Company the Executives performed strongly, 
adapting the business to manage through periods of lockdown whilst keeping our colleagues, customers and suppliers safe. However financial 
performance was significantly impacted by the pandemic and as a result outturns for the adjusted operating profit and ROCE measures were 
below the thresholds set. Although the Executives made strong progress against the Strategic Tracker the Committee and management 
determined that it would not be appropriate to award an annual bonus for 2020.

The following table summarises the bonus targets and achievement for 2020:

Other information

Performance  
measure

Adjusted 
operating profit

ROCE

Business 
strategy

Weighting

60%

20%

Targets

Threshold
(0%)

£396m

9.0%

Plan
(50% bonus)

Maximum (100% 
bonus)

Actual  
performance

Pay-out (as a % of 
maximum)

£417m

9.5%

£438m

10.0%

£227m

5.5%

The Committee assessed performance against a number of strategic targets which were 
set at the start of the year. A summary of performance is provided below. The Committee 
exercised discretion and elected that no bonus should be paid against business strategy 
achievement.

20%

0%

0%

0%

Total

£823,576

Long Term Incentive Plans (“LTIP”)
The long-term incentive figure in the single figure is made up of the following plans:

Performance Share Plan
£300,634

Co-Investment Plan 
£522,942

Alan Williams

(24,764 shares including 4,223 dividend 
equivalents added in the vesting period)

(43,076 shares including 2938 dividend 
equivalents added in the vesting period)

The value of shares vesting has been calculated with reference to the average price over the last quarter of 2020 of £12.14

Measure

Safety

People

Simplification of the Group

Business Strategy

Summary of Performance 

Committee’s Assessment

Targeted improvements in relation to accident 
severity rate were achieved, performance against 
accident frequency rate was marginally short  
of target.

Colleague engagement rates were within the target 
range. The committee noted the considerable 
additional initiatives deployed to engage with 
colleagues during the pandemic to support 
colleague well-being and safety.

Significant work was undertaken to ready the 
Wickes business for demerger in Q1 2020, 
although this was ultimately postponed due to the 
Covid pandemic. Significant activities to manage 
the above branch costs and to re-size the Group 
centre were completed fully.

Successful delivery of strategic initiatives relating 
to pricing, ranging, service and network in the TP 
general merchant business. Successful delivery of 
expansion plans in Toolstation UK and Europe.

Partially achieved

Achieved

Partially achieved

Achieved

Travis Perkins plc  Annual Report and Accounts 2020

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Financial statementsGovernanceStrategic report 
Annual remuneration report continued

Performance Share Plan
The following table sets out the performance targets, achievements and vesting levels for the Performance Share Award granted in 2018 and 
vesting in 2021 in respect of performance period ending on 31 December 2020: 

Measure

Adjusted EPS Growth
Relative TSR
Aggregate cash flow

Total vesting

Weighting

Threshold

Maximum

40%
20%
40%

3%pa

10% pa
 Median  Upper quartile
 £1,053m
 £953m

Actual

(27.5)%
39%
£1,112m

Vesting

0%
0%
40%

40%

Relative total shareholder return performance was measured against companies ranked 50 -150 in the FTSE index on the date of award.

Co-Investment Plan
The following table sets out the performance targets, achievements and vesting levels for the matching awards granted in 2018 and vesting in 
2021 in respect of performance period ending on 31 December 2020: 

Measure

Cash Return on Capital Employed (three year average)

Weighting

100%

Threshold

9.7%

Maximum

10.7%

Actual

12.0%

Total vesting

Vesting

100%

100%

When considering the level of annual bonus payout and long-term incentive vesting, the Committee also considered the underlying 
performance of the Group over the performance period, taking into account performance against key financial and non-financial indicators as 
well as the share price performance and the experience of shareholders and other stakeholders. The Committee also considered whether there 
had been a significant negative event (such as an ESG event) which would warrant an adjustment. The Committee concluded the proposed 
pay-out outcomes detailed above to be appropriate. 

Overall, the Committee considers that the Remuneration Policy has operated as it intended during 2020.

Payments to past Directors
No payments were made to past Directors and no payments were made to any Director for loss of office in the year.

110

Travis Perkins plc  Annual Report and Accounts 2020

Other information

Director’s pension entitlements
In lieu of pension contribution, a gross cash allowance of £103,500 was paid to Alan Williams. Nick Roberts receives 10% of salary paid as a 
mix of pension contributions to the DC scheme and a cash allowance. 

Pension value in the year from company contributions to DC scheme
Pension value in year from cash allowance (Salary Supplement in place of Employer pension contributions)
Total pension benefit accrued

Nick Roberts
£’000

5,497
58,133
63,630

Alan Williams
£’000

n/a
103,530
103.530

Share interests awarded during the financial year
The Remuneration Committee originally intended to grant awards under the PSP and CIP in late March 2020 in-line with the normal timetable. 
However, given the market uncertainty that resulted following the Covid-19 outbreak, the Committee decided to defer grants until market 
conditions stabilised somewhat. Awards were granted on 22 September 2020 and, following a review, the Committee decided to amend only 
the cash element of the various performance targets originally disclosed in the 2020 Directors Remuneration Report as follows:
• 

Incorporate Wickes Performance – Following our announcement that the demerger of Wickes has been paused the Committee considered 
that it was appropriate for the targets to be revised to incorporate the Wickes business within the target set

•  Reflect revised market expectations of performance – Since the targets were originally set market expectations of performance changed 
significantly. The Committee therefore considered that it would be appropriate to reflect these revised expectations in the cash targets to 
ensure that they remain stretching while being motivational for management

There were no changes to the EPS or TSR targets disclosed in the 2020 DRR. 

Impact of Wickes
In setting the performance targets for the schemes as laid out in the 2020 DRR, the Committee excluded the performance of the Wickes 
business on the basis that it was anticipated that the demerger of Wickes would complete during Q2 and so would no longer form part of the 
Travis Perkins Group. On 20 March 2020, the Group issued a Covid-19 update in which it announced that the demerger would be paused in 
order to focus management fully on the challenges of managing through the pandemic. Therefore the impact of Wickes has been 
reincorporated in the targets for both the 2020 PSP and CIP awards. 

Impact of Covid-19
When reviewing the targets the Board noted the potential negative impact of the pandemic on the financial performance of Travis Perkins. 
Long-term incentives are a key component of motivating and retaining senior management across the Group and are of particular importance 
as the management team leads a successful response to the demands of Covid-19. Therefore the Committee decided to revise the cash targets 
so that they were stretching but achievable, reinforcing a strong focus on cash and liquidity.

Prior to granting the awards the Committee consulted with our major shareholders outlining the proposed changes to the cash targets and the 
rationale as set out above. Shareholders were generally supportive of the changes.

Award size
Before granting awards the Committee took into account shareholder guidance that where the share price has fallen significantly compared to 
prior years awards should be scaled back. The Committee considered that the share price at grant was broadly comparable to prior years and 
therefore thought that it was appropriate to continue to grant at the normal levels. In-line with best practice the Committee retains discretion to 
adjust the vesting outturns if they are not considered to be reflective of the underlying financial or non-financial performance of the business or 
the individual over the performance period or where the outcome is not considered appropriate in the context of the experience of shareholders 
and other stakeholders.

Performance Share Plan

Date of award

Type of award

Basis

Vesting at 
lower 
target (%) Face value*

Performance period 

Nick Roberts

Alan Williams**

14 September 
2020

Performance 
Shares - nil 
cost option

150% of 
Salary

25%

954,445
83,467 shares at £11.435/share)

1 January 2020 to 31 December 
2022

776,471
(67,903 shares at £11.435/share)

Awards are subject to an additional  
two year holding period post vesting

*   Awards are increased at each dividend payment date to reflect the dividends that would have been paid on vested shares between grant and vesting.
**  On the same date, Alan Williams was also awarded 2,623 market value options under the HMRC tax-advantaged CSOP element of the PSP with a face value of £29,994 and an 
exercise price of £11.435 (the market value on the day prior to the award). This award is subject to the same performance conditions as the PSP award. If the options vest they are 
exercisable until the tenth anniversary of grant.

Travis Perkins plc  Annual Report and Accounts 2020

111

Financial statementsGovernanceStrategic reportAnnual remuneration report continued

Performance Share Plan awards are subject to the following performance measures:

Measure

Weighting

Target range

Vesting range

Adjusted EPS Growth

40%

Lower target - 3% per annum over the vesting period

Maximum target - 10% per annum over the vesting period

Aggregate Cash Flow over 
the performance period

40%

Lower target £885m 

Maximum target £965m

Company TSR Relative to  
FTSE 50-150 Index

20%

Lower target - median performance (top 50%)

Maximum target - upper quartile performance (top 25%)

No vesting below lower target

Lower target - 25% vests

Maximum target - 100% vests

Pro-rata vesting between these 
points

Co-Investment Plan 

Nick Roberts

Alan Williams

Date of award

Type of award

Basis

22 September 
2020

Matching  
Shares - nil 
cost option

Up to 2:1 
matching of 
shares 
purchased

Vesting at 
lower target 
(%)

25%

Face value*

Performance period 

627,370
(60,214 shares at £10.419/share)

513,250
(49,261 shares at £10.419/share)

1 January 2020 to 
31 December 2022
Awards are subject to an 
additional two year holding 
period post vesting

* 

 Awards are increased at each dividend payment date to reflect the dividends that would have been paid on vested shares between grant and vesting.

Co-Investment Plan matching awards are subject to the following performance measure, which has been set taking into account the impact of 
IFRS 16 – Leases:

Measure

Cash Return on Capital Employed 
(“CROCE”)

Weighting

100%

Target detail

Lower target 6.5%
Maximum target 7.5%

Matching range

0.5:1 matching at lower target
2:1 matching at maximum target
Pro-rata matching between these points

Deferred Share Bonus Plan 
Shares awarded during 2020
Half of the bonus earned in respect of 2019 performance was awarded as deferred shares as follows:

Nick Roberts

Alan Williams

Date of award

14 September 2020

14 September 2020

Face value

Number of shares**

Share price *

251,317

339,086

15,886

21,434

15.82

15.82

*   The share price used to calculate the number of shares awarded was the last 30 days of the Company’s 2019 financial year.
**   Shares vest three years from the date of award. Awards are increased at each dividend payment date to reflect the dividends that would have been paid on vested shares between 

grant and vesting.

No deferred shares will be issued in respect of 2020 bonus as no bonus was awarded.

Directors’ shareholding and share interests - Executive Directors
Formal shareholding requirements (not voluntary guidelines) apply to Executive Directors and Senior Executives. The Committee may decide to 
scale back or withhold participation in long-term incentives if the requirements are not met or maintained. Executive Directors are required to 
hold shares valued at two times annual salary within five years of appointment. As at 31 December 2020 Nick Roberts’ shareholding was 0.60 
times salary and Alan Williams’ was 4.89 times salary based on the average share price for the last quarter of 2020 £12.14. 

Directors’ shareholdings and share interests as at 31 December 2020 :

Executive Director

Beneficial owner

Conditional shares 
granted under LTI 
plans1

Unconditional shares 
granted under LTI 
plans2

Nick Roberts

Alan Williams

29,268

205,296

307,911

316,108

28,346

54,969

Unvested options 
subject to 
performance 
conditions3

2,489

2,623

Vested but 
unexercised options

4,066

0

Interests qualifying 
towards shareholder 
requirement4

31,422

205,296

Total interests

372,080

578,996

1.  
2. 

Includes unapproved Performance Share Plan awards, Co-Investment Plan awards and buyout awards which are subject to performance conditions.
Includes awards made under Deferred Share Bonus Plan (which are not subject to further performance conditions), Sharesave and buyout awards not subject to performance 
conditions.

3.   Market value options awarded under the HMRC tax-advantaged CSOP element of the PSP. These awards are subject to the same performance conditions as the corresponding PSP 

4.  

award.
Interests qualifying towards shareholding requirement comprise ordinary shares beneficially held at 31 December 2020 by the executive and their spouse/partner, vested but 
unexercised SAYE options and the post tax value (53%) of any share options or awards which have vested but have not been exercised.

112

Travis Perkins plc  Annual Report and Accounts 2020

 
There were no changes in Executive Directors’ share ownership between 31 December 2020 and 1 March 2021.

During 2020 the following awards were exercised:

Other information

Nick Roberts

Performance Share Plan
Deferred Share Bonus Plan
Co-Investment Plan
Sharesave
Buyout award

Alan Williams

Performance Share Plan
Performance Share Plan
Deferred Share Bonus Plan
Co-Investment Plan
Sharesave
Buyout award

Directors’ shareholding and share interests - Non-executive Directors

Non-Executive Director

Stuart Chambers
Marianne Culver
Blair Illingworth
Coline McConville
Pete Redfern
Christopher Rogers
John Rogers

Exercise date

Number of shares

Price per share

n/a
n/a
n/a
n/a
n/a

0
0
0
0
0

n/a
n/a
n/a
n/a
n/a

Exercise date

Number of shares

Price per share

14 September 2020
14 September 2020
n/a
14 September 2020
2 December 2020
n/a

927
24,561
0
36,097
1,518
0

11.4350
11.3971
n/a
11.3971
11.8500
n/a

Beneficial 
shareholding
(as at 31 December 
2020)

Beneficial 
shareholding
(as at 26 February 
2021)

10,313
589
717
4,163
10,934
9,088
3,349

10,824
679
913
4,298
11,028
9,181
3,472

A minimum of 25% of Non-executive Director fees is paid in shares. Between 31 December 2020 and 26 February 2021 Non-executive 
Directors’ share ownership increased due to the payment of a portion of their fees in shares.

Unaudited information
Service contracts
Each of the Executive Directors has a service contract, which will be available for inspection at the Annual General Meeting or at the Company’s 
registered office. These contracts provide for six months notice from the Directors and 12 months notice from the Company. They do not 
specify any particular level of compensation in the event of termination or change of control. Details of the Group’s policy on payments in 
respect of loss of office are provided in the Group’s Directors’ Remuneration Policy.

The dates Executive Directors’ service contracts were entered into are as follows:
•  Nick Roberts - 1 July 2019
•  Alan Williams - 3 January 2017

Non-executive Directors do not have a service contract, but each has received a letter of appointment which will be available for inspection at 
the Annual General Meeting or at the Company’s registered office. These appointments expire on the following dates:

Director

Coline McConville
Pete Redfern
Christopher Rogers
John Rogers
Stuart Chambers
Marianne Culver
Blair Illingworth

Expiry of appointment letter

February 2024
November 2022
September 2022
November 2023
September 2026
November 2028
November 2028

In accordance with best practice, the Non-executive Directors stand for re-election annually. 

No compensation is payable on termination of the employment of Non-executive Directors, which may be with or without notice.

Travis Perkins plc  Annual Report and Accounts 2020

113

Financial statementsGovernanceStrategic reportAnnual remuneration report continued

Outside appointments
Travis Perkins recognises that its Executive Directors may be invited to become Non-executive Directors of other companies. Such non-
executive duties can broaden a Director’s experience and knowledge which can benefit Travis Perkins.

Subject to approval by the Board, Executive Directors are allowed to accept one Non-executive Directorship or other significant appointment, 
provided that these appointments will not lead to conflicts of interest, and they may retain the fees received. Nick Roberts is a Director and 
Trustee of the Forces in Mind Trust. Nick receives no fee for this appointment. Alan Williams held no external appointments during 2020.

Funding of equity awards
Both executive incentive arrangements and entitlements under the HMRC approved all colleague Sharesave scheme are satisfied by shares 
purchased in the market. Shares purchased in the market are held by a trust and the voting rights relating to the shares are exercisable by the 
Trustees in accordance with their fiduciary duties. At 31 December 2020 the Trust held 2,662,660 shares.

Performance graph and table 
For comparative purposes the FTSE 350 index has been selected as this is the index of which the Company was a member during the 
reporting year.

220

200

180

160

140

120

100

80

60

40

20

0

Jan 11

Dec 11

Dec 12

Dec 13

Dec 14

Dec 15

Dec 16

Dec 17

Dec 18

Dec 19

Dec 20

TSR is rebased to 100 from 1 January 2011

Total shareholder return
Historic CEO pay

Single figure remuneration (£’000)
Annual bonus payout (% of maximum)
Vesting of share options (% of maximum)
Vesting of Performance Share Plan (% of maximum)
Vesting of Co-Investment Plan (% of maximum)

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

1,938 3,506 2,044 2,634 2,360 2,575 2,532 2,258 2,622
35% 89%
32%
76%
63% 89%
–
–
–
–
45%
97%
0% 44.2%

696
0%
-
–
54% 40% 40%
46% 40%
97% 100% 100% 100% 100%

27%
–
0% 80%
51% 100%

–
37%
0%

72%
–

24%
–

Data for 2019 relates to both Nick Roberts and John Carter reflecting their tenure in the role of CEO during 2019. 2014-2018 relates to John 
Carter, earlier data relates to the previous CEO, Geoff Cooper.

CEO to all employee pay ratio
The following table provides pay ratio data in respect of the CEO’s total remuneration compared to the 25th, median and 75th percentile 
employee.

Financial Year

Method

2019
2020

Option A
Option A

25th percentile 
pay ratio

Median 
pay ratio

75th percentile 
pay ratio

133
37

109
30

81
23

The employees used for the purposes of the table above were identified on a full-time equivalent basis as at 31 December 2020. Option A was 
chosen as it is considered to be the most accurate way of identifying the relevant employees.

114

Travis Perkins plc  Annual Report and Accounts 2020

 
Other information

Employee pay includes salary, allowances, overtime, bonus, commission, benefits and share plan proceeds. For the purpose of the calculation 
employee pay has been standardised to the equivalent of a 40-hour working week and where employees have started mid-period the 
employee’s pay has been restated on a full year basis to ensure a like-for like comparison.

The following table provides salary and total remuneration information in respect of the employees at each quartile:

Financial Year

Element of pay

2020

Salary
Total remuneration

25th percentile 
employee

18,138
19,019

Median 
employee

20,342
23,097

75th percentile 
employee

25,661
30,166

The Board has confirmed that the ratio is consistent with the Company’s wider policies on employee pay, reward and progression.

There is a significant reduction in the CEO pay ratio in 2020 compared to 2019. This is mainly attributable to no bonus being earned by the 
CEO in 2020, and that due to tenure no LTIP vesting is included in the CEO’s 2020 earnings.

There are no changes attributable to changes in the Company’s employment model nor in the methodology used to calculate the ratio.

Change in remuneration of Directors

Comparative employee group1

Executive Directors
CEO
CFO
Ruth Anderson3
Stuart Chambers
Coline McConville
Pete Redfern
Chris Rogers
John Rogers
Marianne Culver4
Blair Illingworth4

Percentage change in salary/fee  
earned (2020 full year  
compared to 2019 full year)

Percentage change in bonus opportunity 
earned (2020 full year forecast  
compared to 2019 full year)

Percentage change in taxable benefits 
received (2020/21 tax year  
compared to 2019/20 tax year)2

1.7%

0%
0%
n/a
-5.0%
-2.0%
11.4%
-12.9%
22.0%
n/a
n/a

-38%

-98%
-98%
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

8.4%

0%
-5%
n/a
n/a
n/a
n/a
n/a
n/a
n/a
n/a

1.   The comparator group is all colleagues within the Trade Merchant businesses and central functions. The Company is a non-employing entity and so is not used for comparative 

purposes.

2.   Based on a matched sample across the two periods.
3.  Ruth Anderson stepped down part way through 2020.
4.  Marianne Culver and Blair Illingworth were appointed in November 2019.

Relative importance of spend on pay

m
£
n

i

t
n
u
o
m
A

900

800

700

600

500

400

300

200

100

0

823

781

+5.4%

116

-100%

0

143

133

-7.0%

Distribution to 
Shareholders

Capex

53

45

Corporation 
Tax

-18.2%

Employee 
Remuneration

2020

2019

Capital expenditure is shown, for comparison, as an indicator of investment by the Company in future growth. It includes funds invested in the 
purchase of property, plant and equipment. Corporation tax is included as an indicator of wider societal contribution facilitated by the 
Company’s operations and is the actual amount of corporation tax paid in the relevant reporting periods.

Travis Perkins plc  Annual Report and Accounts 2020

115

Financial statementsGovernanceStrategic report 
 
Annual remuneration report continued

Governance
During the year the Committee comprised Coline McConville (Chair), Peter Redfern, Christopher Rogers and Marianne Culver, all of whom  
are independent Non-executive Directors, and Stuart Chambers, Chairman of the Board, who was independent on appointment. 

Deloitte was appointed by the Committee in December 2015, following an interview process, to provide independent advice on  
executive remuneration. 

Deloitte are founding members of the Remuneration Consultants Code of Conduct and adhere to this Code in its dealings with the Committee. 
The Committee is satisfied that the advice provided by Deloitte is objective and independent. The Committee is comfortable that the Deloitte 
engagement partner and team that provides remuneration advice to the Committee do not have connections with the Company that may 
impair their independence. The Committee reviewed the potential for conflicts of interest and judged that there were appropriate safeguards 
against such conflicts.

Deloitte provided additional services to the Company in relation to remuneration including support in developing and implementing 
remuneration proposals, compensation benchmarking and other tax and consulting services mainly in the area of digital strategy, innovation, 
operating model design and change management. 

Fees are charged on a time and materials basis. During the year Deloitte was paid £53,200 for advice provided to the Committee.

In addition Nick Roberts (CEO), Alan Williams (CFO), Robin Miller (Company Secretary), Emma Rose (Group Human Resources Director), Jon 
Erb (Director of Group Finance) and Paul Nelson (Reward Director) have assisted the Committee in its work and attended Committee meetings 
where appropriate. No individual is involved in the setting of their own remuneration.

Responsibilities
The Remuneration Committee is responsible for developing and implementing the remuneration policy within the Company. It determines and 
agrees with the Board the policy for the remuneration and benefits of the Chairman of the Company, Executive Directors and executive 
committee members and other senior executives. The Committee also oversees the administration of the Company’s share plans. The 
Committee’s terms of reference are available on the Company website (www.travisperkinsplc.co.uk) or from the Company Secretary.

Key items discussed in 2020 meetings
In 2020 the Remuneration Committee formally met five times, with additional conference calls or meetings as required. The Committee 
discussed amongst others the following matters:

Month

Key Issues Considered

February

June

•  Review of 2019 performance against targets and determining annual and long-term incentive outcomes
•  Annual bonus and LTIP targets for 2020
•  Review of the impact of the Wickes transaction on incentive arrangements 
•  2019 Directors’ Remuneration Report
•  Committee governance

Impact of Covid-19 on 2020 remuneration

• 
•  2020 share grants
•  Sharesave 2020
•  Review of Directors’ Remuneration Policy 

September

•  Review of Directors’ Remuneration Policy 

November 

December

•  Review of Directors’ Remuneration Policy 
•  Approach to shareholder consultation 

Initial review of performance targets for 2020 annual bonus and 2018 long-term incentive awards 

•  Salary review 2021
• 
•  Proposed Remuneration Policy changes 
•  Review of shareholder feedback 
•  Governance update

Shareholder Voting
The following resolutions in relation to remuneration were put by the Company’s Annual General Meeting (2019 Directors’ Remuneration Report 
and 2019 Policy):

Resolution

Votes For

% For

Votes Against

% Against Votes Withheld

To receive and approve the Directors’ Remuneration Report (2020 AGM)
To receive and approach the Directors’ Remuneration Policy (2020 AGM)

157,918,948
144,173,350

91.66% 14,370,396
83.24% 29,029,872

8.34%
16.76%

915,371
1,493

The Director’s Remuneration Report has been approved by the Board of Directors and is signed on its behalf by:

Coline McConville
Chair of the Remuneration Committee
1 March 2021

116

Travis Perkins plc  Annual Report and Accounts 2020

Directors’ report
For the year ended 31 December 2020

The Directors present their annual report and audited accounts for the 
year ended 31 December 2020. The Corporate Governance report on 
pages 79 and 83 forms part of the Directors’ Report. 

Business review
A review of the Group’s position, developments, activities in the field 
of research and development and a review of the key events affecting 
the Group in the last financial year can be found on pages 28 to 43. 
Whilst the Group operates predominantly in the UK, it has a small 
number of branches in the Isle of Man and the Republic of Ireland; and 
continued development of the Toolstation Europe business now 
reaching 83 branches in Belgium, France and Holland.

Information to be disclosed under LR 9.8.4R

Listing rule

Detail

Page reference

9.8.4R (1-2)(5-11)(14)

Not applicable

9.8.4R (4)

9.8.4R(12)

9.8.4R (13)

Long-term incentive 
schemes

Dividend waiver

Dividend waiver

109

162

162

Articles of Association
The Company’s Articles of Association may only be amended by 
special resolution at a general meeting of the Shareholders. The 
Company has determined that all Directors should seek election or 
re-election at the Annual General Meeting. The Articles of Association 
of the Company further regulate the appointment and removal of 
directors, in addition to the Companies Act 2006 and related 
legislation. The powers and responsibilities of the Directors are 
described in the Corporate Governance report on pages 76 to 83.

Board of Directors
The names of the Directors at 31 December 2020 together with their 
biographical details are set out on pages 76 to 77. With the exception 
of Ruth Anderson who stepped down from the Board on 3 March 
2020 all Directors held office throughout the year. The Executive 
Directors have rolling 12 month notice periods in their contracts. The 
Non-executive Directors do not have service contracts. In light of the 
outcome of the evaluation of the Board’s effectiveness set out on 
page 82 and due to the skills and experience that each Director brings 
to their role, the Board concluded that each Director’s contribution is 
and continues to be, important to the Company’s long-term 
sustainable success. 

Other information

These provisions have operated effectively. Under the Companies Act 
2006 a Director must avoid a situation where he or she has, or can 
have, a direct or indirect interest that conflicts or possibly may conflict 
with the Company’s interests. The disclosable interests of Directors at 
31 December 2020 including holdings, if any, of spouses and of 
children under the age of 18 are contained in the Directors’ 
Remuneration Report on pages 93 to 95.

Directors’ indemnities
Article 141 of the Company’s Articles of Association permits the 
Company to indemnify any person who is or was a Director of the 
Company or of any associated company in respect of any liability 
incurred in relation to the affairs of the Company or any associated 
company to the extent the law allows (including in connection with 
any associated company’s activities as trustee of an occupational 
pension scheme). The Company maintains Directors’ and Officers’ 
liability insurance which gives appropriate cover for legal action 
brought against its Directors. The Company has granted indemnities 
to its Directors and Directors of associated companies to the extent 
permitted by law and these remain in force in the year ended 
31 December 2020.

Greenhouse gas emissions reporting
Details of the Group’s greenhouse gas emissions reporting can be 
found in the Sustainability report on pages 58 to 59.

Results and dividends
The Group results for the year ended 31 December 2020 are set out 
in the income statement on pages 131. No interim dividend was paid in 
2020 and no final dividend has been proposed by the Directors.

Balance sheet and post balance sheet events
The balance sheet on page 132 shows the Group’s financial position. 
No important events have occurred since the balance sheet date.

Principal risks and uncertainties
A review of the Group’s principal risks and uncertainties is set out in 
the Strategic Report which can be found on pages 44 to 51.

Financial risk management
Details of the Group’s approach to capital management and the 
alleviation of risk through the use of financial instruments are given 
in the Financial Review on pages 40 to 43. Specific quantitative 
information on borrowings and financial instruments is given in 
notes 22 and 27 on pages 163 to 164 and pages 167 to 170 of the 
financial statements.

Director’s conflict of interest
During the year, no Director had any material interest in any contract 
of significance to the Group’s business. The Company has undertaken 
to comply with best practice on approval of Directors’ conflicts of 
interest in accordance with the Company’s Articles of Association. 

Substantial shareholding
As at 31 December 2020, the Company had been notified of the 
following interests amounting to 3% or more of the voting rights in the 
issued ordinary share capital of the Company:

BlackRock, Inc.
Ninety One UK Limited
Investec Asset Management
Harris Associates L.P.
OppenheimerFunds, Inc.
Sanderson Asset Management LLP

Indirect
Indirect
Indirect
Indirect
Indirect
Indirect

Not disclosed
12,480,008
12,741,837
12,398,948
12,381,080
12,321,382

Less than 5%
4.95
5.05
4.92
4.91
4.89

Between 31 December 2020 and 1 March 2021 no notifications were received by the Company.

Travis Perkins plc  Annual Report and Accounts 2020

117

Financial statementsGovernanceStrategic reportDirectors’ report continued
For the year ended 31 December 2020

Close Company Status
The close company provisions of the Income and Corporate Taxes 
Act 1988 do not apply to the Company.

Employees
Statements on employee matters are contained in the Sustainability 
section of the Annual Report on pages 60 to 65. 

Details of the number of employees and related costs can be found in 
note 32 to the financial statements.

The Company is committed to equality of opportunity and recognises 
the benefit of diversity within its workforce. Its approach to the matter 
of diversity is set out in the Nominations Committee report on pages 
84 to 86 and in the Sustainability section of the Annual Report on 
pages 64 to 65.

The Company has an equal opportunities policy aimed at ensuring 
that employment decisions are based on ability and potential 
regardless of gender, race, colour, ethnic origin or sexual orientation, 
marital status, pregnancy, gender reassignment, age or disability. In 
particular applications for employment by disabled persons are 
always fully and fairly considered, bearing in mind the aptitudes of the 
person concerned. In the event of a member of staff becoming 
disabled, every effort is made to ensure that their employment with 
the Group continues and that appropriate training is arranged. It is the 
policy of the Company that the training, career development and 
promotion of disabled persons should, as far as possible, be identical 
to that of other employees.

The Group’s policies and practices have been designed to keep 
employees informed on matters relevant to them as employees 
through regular meetings and communications. There are various 
channels utilised across the Group and these include listening groups; 
colleague forums; workshops; conferences; internal newsletters and 
newspapers; and online communities. Employee representatives are 
consulted regularly on a wide range of matters affecting their interests 
through various channels including colleague forums. To achieve a 
common awareness of the financial and economic factors affecting the 
performance of the Group, employees are briefed on the Group’s 
financial performance and strategy. This is carried out through emails, 
webcasts and personal briefings which take place during half year and 
full year results announcements. All employees with more than three 
months’ service are eligible to participate in the Company’s Sharesave 
and Buy-As-You-Earn plans. Details can be found in the Directors’ 
Remuneration report on page 94.

Modern slavery
The Group recognises the harmful impact that Modern Slavery and 
human trafficking has on society and is committed to ensuring its 
business and supply chain is free from this criminal activity. The 
Group produces a slavery and human trafficking statement each 
financial year. The latest statement can be found on the Group’s 
corporate website www.travisperkins.co.uk.

Political donations
The Group’s policy is not to make donations to political parties. The 
Group did not give any money for political purposes nor did it make 
any donations to political organisations or independent candidates or 
incur any political expenditure during the year.

Auditor
KPMG LLP, appointed in 2015, is the Company’s auditor at the date of 
this report. Resolutions will be proposed at the Annual General 
Meeting to re-appoint KPMG LLP as the Company’s auditor and to 
authorise the Audit Committee to set the auditor’s remuneration.

Statement on Disclosure of Information to the Auditor
Each of the persons who is a Director at the date of approval of this 
report confirms that:
•  so far as the Director is aware, there is no relevant audit 

• 

information of which the Company’s auditor is unaware; and
the Director has taken all reasonable steps that they ought to have 
taken as a Director in order to make themselves aware of any 
relevant audit information and to establish that the Company’s 
auditor is aware of that information.

This confirmation is given and should be interpreted in accordance 
with the provisions of s.418 of the Companies Act 2006.

Share capital and change of control
As at 31 December 2020 the Company had an allotted and fully paid 
share capital of 252,143,923 ordinary shares of 10 pence each, with 
an aggregate nominal value of 25,214,392 (including shares owned by 
the Travis Perkins Employee Share Ownership Trust). The ordinary 
shares are listed on the London Stock Exchange and all shares rank 
pari passu.

The rights and obligations attaching to the shares are set out in the 
Company’s Articles of Association. Fully paid shares in the Company 
are freely transferable. There are no persons that hold securities 
carrying special rights with regard to the control of the Company. 
Details of the structure of the Company’s share capital and changes in 
the share capital during the year are also included in note 19 of the 
financial statements.

As at 31 December 2020 the Travis Perkins Employee Share 
Ownership Trust owned 2,662,660 shares in the Company 1.1% of 
the issued share capital) for use in connection with the Company’s 
share schemes. Any voting or other similar decisions relating to those 
shares would be taken by the trustees, who may take account of any 
recommendation of the Company. 

There are no restrictions on voting rights attaching to the Company’s 
ordinary shares. The Company is not aware of any agreements 
between holders of securities that may result in restrictions on the 
transfer of securities or on voting rights.

The rules governing the appointment and replacement of Board 
members and changes to the Articles of Association accord with 
usual English company law provisions. The powers of the Company’s 
Directors are set out in the Company’s Articles of Association. In 
particular, the Board has the power to issue shares and to purchase 
the Company’s own shares and is seeking renewal of these powers at 
the forthcoming Annual General Meeting in accordance with the 
restrictions and within the limits set out in the notice of that meeting.

There are a number of agreements to which the Company is a party 
that may take effect, alter or terminate upon a change of control 
following a takeover bid. None of these agreements is considered 
significant in the context of the Company as a whole. The Company 
does not have agreements with any Director or any employee that 
would provide compensation for loss of office or employment 
resulting from a takeover except that provisions of the Company’s 
share schemes and plans may cause options and awards granted to 
employees under such schemes and plans to vest on a takeover.

The Directors’ Report has been approved by the Board of Directors 
and is signed on its behalf by:

Robin Miller
General Counsel & Company Secretary
1 March 2021

118

Travis Perkins plc  Annual Report and Accounts 2020

Statement of Directors’ responsibilities
For the year ended 31 December 2020

Other information

The Directors are responsible for preparing the Annual Report and the 
Group and parent Company financial statements in accordance with 
applicable law and regulations.

Company law requires the Directors to prepare Group and parent 
Company financial statements for each financial year. Under that law 
they are required to prepare the Group financial statements in 
accordance with international accounting standards in conformity with 
the requirements of the Companies Act 2006 and applicable law and 
have elected to prepare the parent Company financial statements in 
accordance with UK accounting standards, including FRS 101 Reduced 
Disclosure Framework. In addition the Group financial statements are 
required under the UK Disclosure and Transparency Rules to be 
prepared in accordance with International Financial Reporting 
Standards adopted pursuant to Regulation (EC) No 1606/2002 as it 
applies in the European Union.

They are responsible for such internal control as they determine is 
necessary to enable the preparation of financial statements that are 
free from material misstatement, whether due to fraud or error, and 
have general responsibility for taking such steps as are reasonably 
open to them to safeguard the assets of the Group and to prevent and 
detect fraud and other irregularities.

Under applicable law and regulations, the Directors are also 
responsible for preparing a Strategic Report, Directors’ Report, 
Directors’ Remuneration Report and Corporate Governance 
Statement that complies with that law and those regulations.

The Directors are responsible for the maintenance and integrity of  
the corporate and financial information included on the company’s 
website. Legislation in the UK governing the preparation and 
dissemination of financial statements may differ from legislation  
in other jurisdictions.

Under company law the Directors must not approve the financial 
statements unless they are satisfied that they give a true and fair view 
of the state of affairs of the Group and parent Company and of their 
profit or loss for that period. In preparing each of the Group and 
parent Company financial statements, the Directors are required to:
•  Select suitable accounting policies and then apply them 

consistently

Directors’ Responsibility Statement
We confirm that to the best of our knowledge:
1.  The financial statements, prepared in accordance with the 

applicable set of accounting standards, give a true and fair view of 
the assets, liabilities, financial position and profit or loss of the 
company and the undertakings included in the consolidation taken 
as a whole;

•  Make judgements and estimates that are reasonable, relevant, 

2.  The Strategic Report which is incorporated into the Directors’ 

reliable and prudent

•  For the Group financial statements, state whether they have been 
prepared in accordance with international accounting standards in 
conformity with the requirements of the Companies Act 2006 
and, as regards the group financial statements, International 
Financial Reporting Standards adopted pursuant to Regulation 
(EC) No 1606/2002 as it applies in the European Union
•  For the parent Company financial statements, state whether 

applicable UK accounting standards have been followed, subject to 
any material departures disclosed and explained in the parent 
company financial statements

•  Assess the Group and parent Company’s ability to continue as a 
going concern, disclosing, as applicable, matters related to going 
concern

•  Use the going concern basis of accounting unless they either 

intend to liquidate the Group or the parent Company or to cease 
operations, or have no realistic alternative but to do so.

The Directors are responsible for keeping adequate accounting 
records that are sufficient to show and explain the parent Company’s 
transactions and disclose with reasonable accuracy at any time the 
financial position of the parent Company and enable them to ensure 
that its financial statements comply with the Companies Act 2006. 

Report includes a fair review of the development and performance 
of the business and the position of the issuer and the undertakings 
included in the consolidation taken as a whole, together with a 
description of the principal risks and uncertainties that they face.

Declaration
We consider the annual report and accounts, taken as a whole, is fair, 
balanced and understandable and provides the information necessary 
for shareholders to assess the group’s position and performance, 
business model and strategy.

The Statement of Directors’ Responsibilities has been approved by the 
Board and is signed on its behalf by:

Nick Roberts 
Chief Executive Officer 
1 March 2021 

Alan Williams
Chief Financial Officer
1 March 2021

Travis Perkins plc  Annual Report and Accounts 2020

119

Financial statementsGovernanceStrategic report 
 
 
 
 
Financial statements

120

Travis Perkins plc  Annual Report and Accounts 2020

Financial statements

Strategic report

Governance

Financial statements

Other information
Other information

Group financial statements

120  Independent Auditor’s report

129  Consolidated income statement

129  Consolidated statement of comprehensive income

130  Consolidated balance sheet

131  Consolidated statement of changes in equity

132  Consolidated cash flow statement

133  Notes to the consolidated financial statements

Company financial statements

177  Company balance sheet

178  Company statement of changes in equity

179  Notes to the Company’s financial statements

Travis Perkins plc  Annual Report and Accounts 2020

121

Financial statementsGovernanceStrategic reportINDEPENDENT 
AUDITOR’S REPORT

TO THE MEMBERS OF TRAVIS PERKINS PLC

1.  Our opinion is unmodified

We have audited the financial statements of Travis Perkins plc (“the 
Company”) for the year ended 31 December 2020 which comprise 
the Consolidated Income Statement, the Consolidated Statement of 
Comprehensive Income, the Consolidated and Company Balance 
Sheets, the Consolidated and Company Statements of Changes in 
Equity, the Consolidated Cash Flow Statement, and the related notes, 
including the accounting policies. 

In our opinion:

the financial statements give a true and fair view of the state of the 
Group’s and of the parent Company’s affairs as at 31 December 
2020 and of the Group’s loss for the year then ended;  

We were first appointed as auditor by the shareholders on 28 May 
2015. The period of total uninterrupted engagement is for the six 
financial years ended 31 December 2020. We have fulfilled our ethical 
responsibilities under, and we remain independent of the Group in 
accordance with, UK ethical requirements including the FRC Ethical 
Standard as applied to listed public interest entities. No non-audit 
services prohibited by that standard were provided.

Overview

Materiality:
group financial statements  
as a whole

£13m (2019:£16m)

4.4% (2019: 4.7%) of Group 
profit before tax and adjusting 
items as disclosed on the face of 
the income statement, which in 
2020 we have averaged over a 
period of five years.

91% (2019 92%) of Group profit 
before tax and adjusting items as 
disclosed on the face of the 
income statement.

vs 2019

Wickes’ goodwill 
impairment

Deferral of supplier 
rebates into inventory

Parent Company’s key 
audit matter: 
Recoverability of the 
Parent Company’s 
investments in Wickes 
subsidiary

New: Valuation of trade 
receivables

• 

• 

• 

• 

the Group financial statements have been properly prepared  
in accordance with international accounting standards in 
conformity with the requirements of the Companies Act 2006 
and International Financial Reporting Standards adopted  
pursuant to Regulation (EC) No 1606/2002 as it applies in the 
European Union;  

Coverage

the parent Company financial statements have been properly 
prepared in accordance with UK accounting standards, including 
FRS 101 Reduced Disclosure Framework; and 

Key audit matters

Recurring risks

the financial statements have been prepared in accordance with 
the requirements of the Companies Act 2006 and, as regards the 
Group financial statements, Article 4 of the IAS Regulation to the 
extent applicable. 

Basis for opinion

We conducted our audit in accordance with International Standards on 
Auditing (UK) (“ISAs (UK)”) and applicable law. Our responsibilities are 
described below. We believe that the audit evidence we have obtained 
is a sufficient and appropriate basis for our opinion. Our audit opinion 
is consistent with our report to the audit committee.

Event driven

122

Travis Perkins plc  Annual Report and Accounts 2020

Other information

2.  Key audit matters: our assessment of risks of material misstatement

Key audit matters are those matters that, in our professional judgement, were of most significance in the audit of the financial statements and 
include the most significant assessed risks of material misstatement (whether or not due to fraud) identified by us, including those which had 
the greatest effect on: the overall audit strategy; the allocation of resources in the audit; and directing the efforts of the engagement team.  We 
summarise below the key audit matters, in decreasing order of audit significance, in arriving at our audit opinion above, together with our key 
audit procedures to address those matters and, as required for public interest entities, our results from those procedures.  These matters were 
addressed, and our results are based on procedures undertaken, in the context of, and solely for the purpose of, our audit of the financial 
statements as a whole, and in forming our opinion thereon, and consequently are incidental to that opinion, and we do not provide a separate 
opinion on these matters.  

The risk

Our response

Wickes’ goodwill impairment

Forecast based assessment:

Our procedures included: 

(Goodwill £455 million; 2019: 
£455 million)

Refer to page 90 (Audit 
Committee Report), page 136 
(Critical judgements and key 
sources of estimation 
uncertainty) and pages 172 
(financial disclosures)

The Goodwill allocated to the Wickes Cash 
Generating Unit remains significant (£455 
million) and represents one of the Group’s 
most significant assets.

•  Historical comparisons: Assessing the reasonableness 

of the forecast used by considering the historical 
accuracy of previous forecasts and the results currently 
being achieved.

The 2019 year end impairment review of 
Wickes indicated a small level of 
headroom, and that the impairment 
conclusion was sensitive to small changes 
in assumptions about future performance 
and the discount rate applied. 

Generally, Covid-19 is likely to result in a 
decrease in the fair value of certain assets, 
and may also decrease Value in Use if, for 
example, cash flows from an asset are 
reduced or delayed, or the risk associated 
with those cash flows increases. 

As a result we consider the risk of a 
material impairment arising in respect of 
Wickes to continue to be significant.

We consider that the Wickes Value in Use 
calculation has a high degree of estimation 
uncertainty, with a potential range of 
reasonable outcomes greater than our 
materiality for the financial statements as 
a whole and possibly many times that 
amount.

•  Our sector experience: Assessing whether assumptions 
used, in particular those relating to forecast revenue 
growth and profit margins, reflect our knowledge of the 
business and industry, including known or probable 
changes in the business environment.

•  Benchmarking assumptions: Challenging, using our own 
valuation specialists, the key inputs used in the Group’s 
calculation of the discount rate by comparing to 
externally derived data, including available sources for 
comparable companies.

•  Sensitivity analysis: Performing our own sensitivity 
analysis on the forecasts, including a reduction in 
assumed growth rates reflecting Covid- 19 risks, reduced 
ability to pass through cost price inflation and an 
increased discount rate.

•  Assessing indicators of impairment: Assessing 

indicators of impairment up to the balance sheet date for 
evidence that would materially change the conclusion on 
the annual impairment assessment, including changes to 
discount rate and updates to forecasts.

•  Assessing transparency: Assessing whether the Group’s 
disclosures regarding the sensitivity of the impairment 
assessment to changes in key assumptions 
appropriately reflects the risks inherent in the valuation 
of goodwill.

Our results
We found the group’s conclusion that there is no impairment 
of Wickes’ goodwill to be acceptable (2019: acceptable).

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to the members of Travis Perkins plc

2.  Key audit matters: our assessment of risks of material misstatement continued

Deferral of supplier rebates 
into inventory

Refer to page 89 (Audit 
Committee Report) and page 
152 (financial disclosures).

The risk

Our response

Complex calculation:

Our procedures included: 

As the Group carries a wide range of 
inventory, the volume of supplier income 
arrangements that are required to be 
deducted from the cost give rise to 
complex calculations in the inventory  
cost accounting.

We consider the risk to relate to the 
accuracy of the inventory cost held on the 
balance sheet at the year end.

The Group has transitioned a large 
number of supplier agreements to net 
pricing arrangements, reducing the 
number of guaranteed retrospective 
rebates, and has removed internal rebates 
on a large proportion of its stock. This has 
reduced the risk in current year and may 
have an impact on risk assessment for 
future audits, however given this process 
remains ongoing deferral of supplier 
rebates into inventory remains an area of 
significant risk for 2020.

•  Accounting analysis: Evaluating the appropriateness of 

the methodologies applied in allocating rebates 
attributable to inventory at the year end.

•  Reperformance: Recalculating the rebate in stock based 
on net merchanting inventory purchase cost and rebate 
percentages from the rebate database. We assessed a 
difference identified in the context of the overall balance 
and materiality.

•  Test of details: For a sample of rebate percentages 
agree back to underlying supplier agreements. 

•  Assessing transparency: Considering the adequacy of 

the Group’s disclosures regarding the degree of 
complexity involved in arriving at the cost. 

Our results
As a result of our work, we consider the deferral of supplier 
rebates into inventory to be acceptable (2019: acceptable).

Valuation of trade receivables

Subjective estimate

Our procedures included: 

(£662 million; 2019:  
£743 million)

Refer to page 89 (Audit 
Committee Report), page 136 
(Critical judgements and key 
sources of estimation 
uncertainty) and pages 153 
(financial disclosures).

The Group’s Merchanting and Plumbing 
and Heating businesses sell products into 
customers into Construction and Industrial 
Markets within the UK. Customers range 
from large national to small local 
businesses. In current economic 
conditions, including the impact of the 
latest UK lockdown, we consider there to 
be an increased inherent risk that such 
customers fail to settle the amounts due. 
This increases the estimation uncertainty 
associated with the expected credit loss 
provision calculation.

The effect of these matters is that, as part 
of our risk assessment, we determined 
that the valuation of trade receivables 
associated with these businesses have a 
high degree of estimation uncertainty.

•  Tests of details: Substantively testing the data inputs 
and mechanics of the model used to calculate historic 
credit losses;

•  Benchmarking assumptions: Challenging the key 

assumptions used in the calculation of the expected 
credit loss model by comparing to externally derived 
data where possible, including available sources for 
comparable companies, as well as assessing the impact 
of Covid-19;

•  Our sector experience: Assessing the Directors’ 
assumptions behind the provision against trade 
receivables against our own knowledge of recent bad 
debts in this industry; and

•  Assessing transparency: Assessing the adequacy of the 
Group’s disclosures about the degree of estimation 
involved in arriving at the provision. 

Our results
As a result of our work, we consider the valuation of trade 
receivables to be acceptable. (2019: acceptable).

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Other information

Recoverability of the Parent 
Company’s investments in 
Wickes subsidiary

(£769 million; 2019:  
£767 million)

Refer to page 90 (Audit 
Committee Report), page 183 
(Critical judgements and key 
sources of estimation 
uncertainty) and pages 185 
(financial disclosures).

The risk

Our response

Forecast-based assessment:

Our procedures included: 

The carrying amounts of the Parent 
Company’s investments in Wickes Group 
Limited is significant and its recoverability 
is inherently uncertain. The estimated 
recoverable amount of the investments is 
determined with reference to value in use. 
This is sensitive to key assumptions, 
notably; the discount rate, forecast revenue 
growth and forecast profit margins.

The audit of the investment in this 
subsidiary has been the key focus of the 
audit team during the audit of the parent 
company this year.

The effect of these matters is that, as part 
of our risk assessment, we determined 
that the recoverable amount of the cost of 
investments in Wickes Group Limited has 
a high degree of estimation uncertainty, 
with a potential range of reasonable 
outcomes greater than our materiality for 
the financial statements as a whole and 
possibly many times that amount. In 
conducting our final audit work, we 
concluded that reasonably possible 
changes to the value in use would not be 
expected to result in material impairment.

•  Benchmarking assumptions: Challenging, using our own 
valuation specialists, the key inputs used in the Group’s 
calculation of the discount rate by comparing to 
externally derived data, including available sources for 
comparable companies.

•  Historical comparisons: Assessing the reasonableness 
of the budgets by considering the historical accuracy of 
the previous forecasts;

•  Our sector experience: Evaluating the current level of 
trading, including identifying any indications of a 
downturn in activity, by examining the post year end 
management accounts and considering our knowledge 
of the Group and the market; and

•  Assessing transparency: Assessing the adequacy of the 

parent company’s disclosures in respect of the 
investments in the Wickes subsidiary.

Our results  
We found the group’s conclusion that there is no impairment 
of the investment in the Wickes subsidiary to be acceptable 
(2019: acceptable)

For each of the key audit matters reported, we performed the detailed tests above rather than seeking to rely on any of the group’s controls 
because our knowledge of the design of these controls indicated that we would not be able to obtain the required evidence to support reliance 
on controls.

In the prior year, we reported key audit matters in respect of uncertainties due to the UK exiting the European Union on our audit and the  
related impact on the appropriateness of adopting the going concern basis of preparation for the Group and Parent Company financial 
statements. Following the trade agreement between the UK and the EU, and the end of the EU-exit implementation period, the nature pf these 
uncertainties has changed.  We continue to perform procedures over material assumptions in forward looking assessments such as going 
concern and impairment tests however we no longer consider the effect of the UK’s departure from the EU or going concern to be separate  
key audit matters.

Travis Perkins plc  Annual Report and Accounts 2020

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Financial statementsGovernanceStrategic report 
Group revenue 

Group profit before tax 

and adjusting items*

96%

(2019 91%)

Group total assets

Total profits and losses that 

made up Group profit before tax

96%

(2019 93%)

Full scope for group audit purposes 2020
Full scope for group audit purposes 2019
Residual components

91%

(2019 92%)

92

91

87%

(2019 90%)

90

87

91

96

93

96

Independent auditor’s report continued
to the members of Travis Perkins plc

3.  Our application of materiality and an overview of the 

scope of our audit

Gross profit before tax 
and adjusting items*
£132.7m (2019: £340.9m)

Materiality for the group financial statements as a whole was set at 
£13m (2019: £16m), determined with reference to a benchmark of 
group profit before tax and adjusting items*, which in 2020 we 
averaged over a period of five years to account for fluctuations in 
business performance arising from the Covid 19 pandemic. It 
represents 4.4% (2019: 4.7%) of the stated benchmark, which 
amounts to £297m in 2020 (2019:£340.9m).

Materiality for the parent company financial statements as a whole 
was set at £6.5m (2019: £9.6m), determined with reference to a 
benchmark of company total assets, of which it represents 0.1% 
(2019: 0.2%).

Group PBT before tax 
and adjusting items 
Group materiality

Group Materiality
£13m (2019: £16m)

£13m
Whole financial 
statements materiality
(2019: £16m)
£6.5m
Whole financial statements 
performance materiality 
(2019: £8m)

£7.8m
Range of materiality at 10 
components (£7.8m-£3.3m)
(2019: £9.6m to £3.2m)

£0.5m
Misstatements reported to 
the audit committee 
(2019: £0.8m) 

In line with our audit methodology, our procedures on individual 
account balances and disclosures were performed to a lower 
threshold, performance materiality, so as to reduce to an acceptable 
level the risk that individually immaterial misstatements in individual 
account balances add up to a material amount across the financial 
statements as a whole. 

Gross profit before tax 
and adjusting items*
£132.7m (2019: £340.9m)

Group Materiality
£13m (2019: £16m)

Performance materiality was set at 50% (2019: 50%) of materiality 
for the financial statements as a whole, which equates to £6.5m 
(2019: £8m) for the group and £3.3m (2019: £4.8m) for the parent 
company. We applied this percentage in our determination of 
performance materiality based on the level of identified 
misstatements during the prior period.

£13m
Whole financial 
statements materiality
(2019: £16m)
£6.5m
Whole financial statements 
performance materiality 
(2019: £8m)

*adjusting items as disclosed on the face of the income statement
Group revenue 

Group profit before tax 
and adjusting items*

96%

(2019 91%)

91
96

91%

(2019 92%)

92
91

We agreed to report to the Audit Committee any corrected or 
uncorrected identified misstatements exceeding £0.5m (2019: 
£0.8m), in addition to other identified misstatements that warranted 
reporting on qualitative grounds.

£7.8m
Range of materiality at 10 
components (£7.8m-£3.3m)
(2019: £9.6m to £3.2m)

Group total assets

Total profits and losses that 
made up Group profit before tax

*adjusting items as disclosed on the face of the income statement

Group PBT before tax 
and adjusting items 
Group materiality

£0.5m
Misstatements reported to 
the audit committee 
(2019: £0.8m) 

Of the group’s 55 (2019: 53) reporting components, we subjected 10 
(2019: 9) to full scope audits for group purposes. The components 
within the scope of our work accounted for the percentages illustrated 
opposite. The remaining 4% (2019: 9%) of total group revenue, 9% 
(2019: 8%) of group profit before tax and adjusting items* and 4% 
(2019: 7%) of total group assets is represented by 45 (2019: 44) 
reporting components, none of which individually represented more 
than 5% (2019: 3%) of any of total group revenue, group profit before 
tax and adjusting items* or total group assets. For these components, 
we performed analysis at an aggregated group level to re-examine 
our assessment that there were no significant risks of material 
misstatement within these. 

96%

(2019 93%)

93
96

87%

(2019 90%)

90
87

Full scope for group audit purposes 2020
Full scope for group audit purposes 2019
Residual components

The Group team instructed component auditors as to the significant 
areas to be covered, including the relevant risks detailed above and 
the information to be reported back.  The Group team approved the 
component materialities, which ranged from £3.3m to £7.8m (2019: 
£3.2m to £9.6m), having regard to the mix of size and risk profile of 
the Group across the components.  The work on 4 of the 10 
components (2019: 3 of the 9 components) was performed by 
component auditors and the rest, including the audit of the parent 
company, was performed by the Group team. The group team 
performed procedures on the items excluded from adjusted Group 
profit before tax.

The Group team held video and telephone conference meetings with 
these component auditors to assess the audit risk and strategy. At 
these meetings, the findings reported to the Group team were 
discussed in more detail, and any further work required by the Group 
team was then performed by the component auditor.

*   Adjusting items as disclosed on the face of the income statement

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Other information

Our conclusions based on this work:
•  we consider that the directors’ use of the going concern basis of 
accounting in the preparation of the financial statements is 
appropriate;

•  we have not identified, and concur with the directors’ assessment 

that there is not, a material uncertainty related to events or 
conditions that, individually or collectively, may cast significant 
doubt on the Group’s or Company’s ability to continue as a going 
concern for the going concern period;

•  we have nothing material to add or draw attention to in relation to 
the directors’ statement in the ‘General Information’ section in the 
notes to the financial statements on the use of the going concern 
basis of accounting with no material uncertainties that may cast 
significant doubt over the Group and Company’s use of that basis 
for the going concern period, and we found the going concern 
disclosure in the ‘General Information’ section in the notes to be 
acceptable; and
the related statement under the Listing Rules set out on page 117 is 
materially consistent with the financial statements and our audit 
knowledge.

• 

However, as we cannot predict all future events or conditions and as 
subsequent events may result in outcomes that are inconsistent with 
judgements that were reasonable at the time they were made, the 
above conclusions are not a guarantee that the Group or the 
Company will continue in operation.

4.  Going concern  

The Directors have prepared the financial statements on the going 
concern basis as they do not intend to liquidate the Group or the 
Company or to cease their operations, and as they have concluded 
that the Group’s and the Company’s financial position means that this 
is realistic. They have also concluded that there are no material 
uncertainties that could have cast significant doubt over their ability to 
continue as a going concern for at least a year from the date of 
approval of the financial statements (“the going concern period”). 

We used our knowledge of the Group, its industry, and the general 
economic environment to identify the inherent risks to its business 
model and analysed how those risks might affect the Group’s and 
Company’s financial resources or ability to continue operations over 
the going concern period. The risk that we considered most likely to 
adversely affect the Group’s and Company’s available financial 
resources and metrics relevant to debt covenants over this period and 
metrics relevant to debt covenants was lower than expected trading 
volumes and the expected de-merger of the Wickes business.

We considered whether these risks could plausibly affect the liquidity 
or covenant compliance in the going concern period by assessing the 
Directors’ sensitivities over the level of available financial resources 
and covenant thresholds indicated by the Group’s financial forecasts 
taking account of severe, but plausible adverse effects that could arise 
from these risks individually and collectively. 

Our procedures also included: 
•  Evaluating how the Group’s risk assessment process identifies 
business risks relating to events and conditions that may cast 
significant doubt on the ability to continue as a going concern.

•  Evaluate the models the Group uses in its assessment and 
evaluate how the information system captures events and 
conditions that may cast significant doubt on ability to continue as 
a going concern.

•  Critically assessing the assumptions in base case and downside 

scenarios relevant to liquidity and covenant metrics, in particular in 
relation to plausible impacts of Covid-19 by comparing to actual 
experience in the year, historical trends in severe economic 
situations and overlaying knowledge of the entity’ plans based on 
approved budgets and our knowledge of the entity and the sector 
in which it operates. In addition, assessing whether downside 
scenarios applied mutually consistent and severe assumptions in 
aggregate, using our assessment of the possible range of each key 
assumption and our knowledge of inter-dependencies.

Travis Perkins plc  Annual Report and Accounts 2020

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to the members of Travis Perkins plc

5.  Fraud and breaches of laws and regulations –  

ability to detect

Identifying and responding to risks of material misstatement due 
to fraud

To identify risks of material misstatement due to fraud (“fraud risks”) 
we assessed events or conditions that could indicate an incentive or 
pressure to commit fraud or provide an opportunity to commit fraud. 
Our risk assessment procedures included :
•  Enquiring of directors, the audit committee and internal audit and 
inspection of policy documentation as to the Group’s high-level  
policies and procedures to prevent and detect fraud including the 
internal audit function, and the Group’s channel for 
“whistleblowing”, as well as whether they have knowledge of any 
actual, suspected or alleged fraud.

•  Reading Board, audit, remuneration and nomination committee 

minutes.

•  Considering remuneration incentive schemes and performance 

targets for directors. 

•  Using analytical procedures to identify any unusual or unexpected 

relationships.

We communicated identified fraud risks throughout the audit team 
and remained alert to any indications of fraud throughout the audit. 
This included communication from the group to component audit 
teams of relevant fraud risks identified at the Group level and request 
to component audit teams to report to the Group audit team any 
instances of fraud that could give rise to a material misstatement  
at group.

As required by auditing standards, and taking into account possible 
pressures to meet profit targets, we perform procedures to address 
the risk of management override of controls and the risk of fraudulent 
revenue recognition, in particular the risk that revenue is recorded in 
the wrong period and the risk that Group and component 
management may be in a position to make inappropriate accounting 
entries. We did not identify any additional fraud risks.

We performed procedures including identifying journal entries to test 
for all full scope components based on risk criteria and comparing the 
identified entries to supporting documentation. These included those 
posted to unusual accounts.

Identifying and responding to risks of material misstatement due to 
non-compliance with laws and regulations

We identified areas of laws and regulations that could reasonably be 
expected to have a material effect on the financial statements from 
our general commercial and sector experience and through 
discussion with the directors and other management (as required by 
auditing standards), and discussed with the directors and other 
management the policies and procedures regarding compliance with 
laws and regulations. 

We communicated identified laws and regulations throughout our 
team and remained alert to any indications of non-compliance  
throughout the audit. This included communication from the group to 
component audit teams of relevant laws and regulations identified at 
the Group level, and a request for component auditors to report to the 
group team any instances of non-compliance with laws and 
regulations that could give rise to a material misstatement at group.

The potential effect of these laws and regulations on the financial 
statements varies considerably.

Firstly, the Group is subject to laws and regulations that directly affect 
the financial statements including financial reporting legislation 
(including related companies legislation), distributable profits 
legislation, taxation legislation and pension legislation and we 
assessed the extent of compliance with these laws and regulations as 
part of our procedures on the related financial statement items.  

Secondly, the Group is subject to many other laws and regulations 
where the consequences of non-compliance could have a material 
effect on amounts or disclosures in the financial statements, for 
instance through the imposition of fines or litigation.  We identified the 
following areas as those most likely to have such an effect: health and 
safety, anti-bribery, employment law, recognising the nature of the 
Group’s  activities.  Auditing standards limit the required audit 
procedures to identify non-compliance with these laws and 
regulations to enquiry of the directors and other management and 
inspection of regulatory and legal correspondence, if any. Therefore if 
a breach of operational regulations is not disclosed to us or evident 
from relevant correspondence, an audit will not detect that breach.
We discussed with the audit committee matters related to actual or 
suspected breaches of laws or regulations, for which disclosure is not 
necessary, and considered any implications for our audit.
Context of the ability of the audit to detect fraud or breaches of law or 
regulation

Owing to the inherent limitations of an audit, there is an unavoidable 
risk that we may not have detected some material misstatements in 
the financial statements, even though we have properly planned and 
performed our audit in accordance with auditing standards. For 
example, the further removed non-compliance with laws and 
regulations is from the events and transactions reflected in the 
financial statements, the less likely the inherently limited procedures 
required by auditing standards would identify it.  

In addition, as with any audit, there remained a higher risk of 
non-detection of fraud, as these may involve collusion, forgery, 
intentional omissions, misrepresentations, or the override of internal 
controls. Our audit procedures are designed to detect material 
misstatement. We are not responsible for preventing non-compliance 
or fraud and cannot be expected to detect non-compliance with all 
laws and regulations.

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6.  We have nothing to report on the other information in 

the Annual Report 

The Directors are responsible for the other information presented in 
the Annual Report together with the financial statements.  Our opinion 
on the financial statements does not cover the other information and, 
accordingly, we do not express an audit opinion or, except as explicitly 
stated below, any form of assurance conclusion thereon.  

Our responsibility is to read the other information and, in doing so, 
consider whether, based on our financial statements audit work,  
the information therein is materially misstated or inconsistent with  
the financial statements or our audit knowledge. Based solely on  
that work we have not identified material misstatements in the  
other information.

Strategic report and directors’ report 
Based solely on our work on the other information:  
•  we have not identified material misstatements in the strategic 

• 

• 

report and the directors’ report; 
in our opinion the information given in those reports for the 
financial year is consistent with the financial statements; and  
in our opinion those reports have been prepared in accordance 
with the Companies Act 2006.

Directors’ remuneration report 
In our opinion the part of the Directors’ Remuneration Report to be 
audited has been properly prepared in accordance with the 
Companies Act 2006.  

Disclosures of emerging and principal risks and longer-term viability 
We are required to perform procedures to identify whether there is a 
material inconsistency between the directors’ disclosures in respect of 
emerging and principal risks and the viability statement, and the 
financial statements and our audit knowledge. 

Based on those procedures, we have nothing material to add or draw 
attention to in relation to:  
• 

the directors’ confirmation within the viability statement on page 
43 that they have carried out a robust assessment of the emerging 
and principal risks facing the Group, including those that would 
threaten its business model, future performance, solvency and 
liquidity;
the Principal Risks disclosures describing these risks and how 
emerging risks are identified, and explaining how they are being 
managed and mitigated; and  
the directors’ explanation in the viability statement of how they 
have assessed the prospects of the Group, over what period they 
have done so and why they considered that period to be 
appropriate, and their statement as to whether they have a 
reasonable expectation that the Group will be able to continue in 
operation and meet its liabilities as they fall due over the period of 
their assessment, including any related disclosures drawing 
attention to any necessary qualifications or assumptions.  

• 

• 

.

Other information

We are also required to review the viability statement, set out on page 
43 under the Listing Rules.  Based on the above procedures, we have 
concluded that the above disclosures are materially consistent with 
the financial statements and our audit knowledge.

Our work is limited to assessing these matters in the context of only 
the knowledge acquired during our financial statements audit.  As we 
cannot predict all future events or conditions and as subsequent 
events may result in outcomes that are inconsistent with judgements 
that were reasonable at the time they were made, the absence of 
anything to report on these statements is not a guarantee as to the 
Group’s and Company’s longer-term viability.

Corporate governance disclosures 
We are required to perform procedures to identify whether there is a 
material inconsistency between the directors’ corporate governance 
disclosures and the financial statements and our audit knowledge.

Based on those procedures, we have concluded that each of the 
following is materially consistent with the financial statements and our 
audit knowledge: 
• 

the directors’ statement that they consider that the annual report 
and financial statements taken as a whole is fair, balanced and 
understandable, and provides the information necessary for 
shareholders to assess the Group’s position and performance, 
business model and strategy;   
the section of the annual report describing the work of the Audit 
Committee, including the significant issues that the audit 
committee considered in relation to the financial statements, and 
how these issues were addressed; and
the section of the annual report that describes the review of the 
effectiveness of the Group’s risk management and internal control 
systems.

• 

• 

We are required to review the part of Corporate Governance Report 
relating to the Group’s compliance with the provisions of the UK 
Corporate Governance Code specified by the Listing Rules for our 
review. We have nothing to report in these respects. 

7.  We have nothing to report on the other matters on 

which we are required to report by exception 

Under the Companies Act 2006, we are required to report to you if, in 
our opinion:  
•  adequate accounting records have not been kept by the parent 
Company, or returns adequate for our audit have not been 
received from branches not visited by us; or 
the parent Company financial statements and the part of the 
Directors’ Remuneration Report to be audited are not in agreement 
with the accounting records and returns; or  

• 

•  certain disclosures of directors’ remuneration specified by law are 

not made; or  

•  we have not received all the information and explanations we 

require for our audit.  

We have nothing to report in these respects. 

Travis Perkins plc  Annual Report and Accounts 2020

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to the members of Travis Perkins plc

8.  Respective responsibilities

9.  The purpose of our audit work and to whom we owe 

Directors’ responsibilities
As explained more fully in their statement set out on page 119, the 
directors are responsible for: the preparation of the financial 
statements including being satisfied that they give a true and fair view; 
such internal control as they determine is necessary to enable the 
preparation of financial statements that are free from material 
misstatement, whether due to fraud or error; assessing the Group and 
parent Company’s ability to continue as a going concern, disclosing, 
as applicable, matters related to going concern; and using the going 
concern basis of accounting unless they either intend to liquidate the 
Group or the parent Company or to cease operations, or have no 
realistic alternative but to do so. 

Auditor’s responsibilities  
Our objectives are to obtain reasonable assurance about whether the 
financial statements as a whole are free from material misstatement, 
whether due to fraud or error, and to issue our opinion in an auditor’s 
report.  Reasonable assurance is a high level of assurance, but does 
not guarantee that an audit conducted in accordance with ISAs (UK) 
will always detect a material misstatement when it exists.  
Misstatements can arise from fraud or error and are considered 
material if, individually or in aggregate, they could reasonably be 
expected to influence the economic decisions of users taken on the 
basis of the financial statements.

A fuller description of our responsibilities is provided on the FRC’s 
website at www.frc.org.uk/auditorsresponsibilities. 

our responsibilities

This report is made solely to the Company’s members, as a body, in 
accordance with Chapter 3 of Part 16 of the Companies Act 2006 
and the terms of our engagement by the Company.  Our audit work 
has been undertaken so that we might state to the Company’s 
members those matters we are required to state to them in an 
auditor’s report and the further matters we are required to state to 
them in accordance with the terms agreed with the Company, and for 
no other purpose.  To the fullest extent permitted by law, we do not 
accept or assume responsibility to anyone other than the Company 
and the Company’s members, as a body, for our audit work, for this 
report, or for the opinions we have formed. 

Anthony Sykes
(Senior Statutory Auditor)
for and on behalf of KPMG LLP, Statutory Auditor

Chartered Accountants

15 Canada Square,
Canary Wharf,
London,
E14 5GL

2 March 2021

130

Travis Perkins plc  Annual Report and Accounts 2020

Consolidated income statement
For the year ended 31 December 2020

Other information

£m

Revenue

Adjusted operating profit
Amortisation of acquired intangible assets
Adjusting items – operating

Operating profit
Adjusting items – remeasurement of associates
Share of associates’ result
Interest on lease liabilities
Other finance costs
Finance income

(Loss)/profit before tax

Adjusting items – deferred tax
Other tax

Total tax

(Loss)/profit for the year

Attributable to:
Owners of the Company
Non-controlling interests

(Loss)/earnings per ordinary share:
Basic
Diluted

Notes

1

2(a)

3

2(a)
3

6(a)
6(a)
6(a)

3

7(a)

20(a)
20(a)

2020

6,157.5

226.7
(9.2)
(140.4)

77.1
–
0.5
(59.0)
(37.2)
10.9

(7.7)

(6.4)
(7.8)

(14.2)

(21.9)

(22.4)
0.5

(21.9)

(8.8p)
(8.8p)

All results relate to continuing operations. The accompanying notes form an integral part of these financial statements.

Consolidated statement of comprehensive income
For the year ended 31 December 2020

£m

(Loss)/profit for the year

Items that will not be reclassified subsequently to profit and loss:
Actuarial gain/(loss) on defined benefit pension schemes
Income tax relating to other comprehensive income
Items that may be reclassified subsequently to profit and loss:
Foreign exchange differences on retranslation of foreign operations

Total other comprehensive income/(loss) for the year net of tax

Total comprehensive income for the year

All other comprehensive income is attributable to the owners of the Company.

Notes

18(h)
7(b)

2020

(21.9)

113.1
(22.2)

(2.0)

88.9

67.0

2019

6,955.7

441.5
(9.0)
(200.4)

232.1
40.3
(4.3)
(57.0)
(35.2)
4.9

180.8

(27.1)
(30.9)

(58.0)

122.8

121.1
1.7

122.8

48.9p
48.4p

2019

122.8

(43.0)
8.3

3.2

(31.5)

91.3

Travis Perkins plc  Annual Report and Accounts 2020

131

Financial statementsGovernanceStrategic reportConsolidated balance sheet
As at 31 December 2020

£m

Assets
Non-current assets
Goodwill
Other intangible assets
Property, plant and equipment
Right-of-use assets
Interest in associates
Investments
Retirement benefit asset

Total non-current assets

Current assets
Inventories
Trade and other receivables
Tax debtor
Cash and cash equivalents

Total current assets

Assets of disposals Group classified as held for sale

Total assets

Equity and liabilities
Capital and reserves
Issued share capital
Share premium account
Merger reserve
Revaluation reserve
Own shares
Foreign exchange reserve
Other reserve
Retained earnings

Equity attributable to owners of the Company
Non-controlling interests

Total equity

Non-current liabilities
Interest-bearing loans and borrowings
Lease liabilities
Deferred tax liabilities
Retirement benefit liability
Long-term provisions

Total non-current liabilities

Current liabilities
Lease liabilities
Derivative financial instruments
Trade and other payables
Tax liabilities
Short-term provisions

Total current liabilities

Total liabilities

Liabilities of disposal Group classified as held for sale

Total equity and liabilities

Notes

2020

2019

8(a)
8(b)
9
10(a)
30(a)
30(b)
18(c)

11
13

23(b)

14

19
19
19
19
19
19
19
19

22
10(a)
16
18(c)
15

10(a)
27
17

15

14

1,358.5
312.0
830.4
1,145.5
–
9.2
178.4

3,834.0

840.7
892.7
6.5
505.6

2,245.5

–

6,079.5

25.2
545.6
326.5
14.3
(39.5)
1.2
–
1,840.5

2,713.8
–

2,713.8

575.7
1,168.3
77.2
–
21.9

1,843.1

158.8
1.6
1,304.2
–
58.0

1,522.6

3,365.7

–

6,079.5

1,359.1
332.6
882.0
1,276.8
1.9
6.7
57.5

3,916.6

937.8
1,239.7
–
207.9

2,385.4

138.0

6,440.0

25.2
545.6
326.5
14.5
(50.8)
3.2
(4.1)
1,722.6

2,582.7
4.4

2,587.1

583.3
1,253.6
62.7
4.9
8.0

1,912.5

158.7
2.5
1,613.9
13.4
60.4

1,848.9

3,761.4

91.5

6,440.0

The financial statements of Travis Perkins plc, registered number 824821, were approved by the Board of Directors on 1 March 2021 and signed on 
its behalf by:

Nick Roberts 
Director 

Alan Williams
Director

132

Travis Perkins plc  Annual Report and Accounts 2020

 
 
 
 
 
Consolidated statement of changes in equity
For the year ended 31 December 2020

Other information

£m

Share 
capital

Share 
premium

Merger 
reserve

Revaluation
reserve

At 1 January 2019

25.2

545.4

326.5

14.7

Own 
shares

(47.8)

Impact of the change in 

accounting policy

Adjusted balance at 1 January 

–

–

–

–

–

2019

25.2

545.4

326.5

14.7

(47.8)

Profit for the year
Other comprehensive income/
(loss) for the period net of tax

Total comprehensive income 

for the year
Dividends paid
Dividend equivalent payments
Issue of share capital
Purchase of own shares
Adjustments in respect of 
revalued fixed assets

Arising on acquisition
Equity-settled share-based 

payments

Tax on equity-settled share-

based payments

Option on non-controlling 

interest

Own shares movement

–

–

–
–
–
–
–

–
–

–

–

–
–

–

–

–
–
–
0.2
–

–
–

–

–

–
–

–

–

–
–
–
–
–

–
–

–

–

–
–

–

–

–
–
–
–
–

(0.2)
–

–

–

–
–

–

–

–
–
–
–
(7.7)

–
–

–

–

–
4.7

At 31 December 2019

25.2

545.6

326.5

At 1 January 2020

25.2

545.6

326.5

14.5

14.5

(50.8)

(50.8)

(Loss)/profit for the year
Other comprehensive (loss)/

income/for the period net of 
tax

Total comprehensive (loss)/

income for the year

Sale of own shares
Option on non-controlling 

interest

Adjustments in respect of 
revalued fixed assets
Exercise of options over 
non-controlling interest

Adjustment to IFRS 16 - Leases 

transition (note 10)

Equity-settled share-based 

payments

Tax on equity-settled share-

based payments

Other tax
Own shares movement

–

–

–
–

–

–

–

–

–

–
–
–

–

–

–
–

–

–

–

–

–

–
–
–

–

–

–
–

–

–

–

–

–

–
–
–

–

–

–
–

–

(0.2)

–

–

–

–
–
–

–

–

–
6.4

–

–

–

–

–

–
–
4.9

–

–

–

–

3.2

3.2
–
–
–
–

–
–

–

–

–
–

3.2

3.2

–

(2.0)

(2.0)
–

–

–

–

–

–

–
–
–

Foreign 
exchange 
reserve

Other

Retained 
earnings

Total equity 
before 
non–controlling 
interest

Non– 
controlling 

interest Total equity

(5.6) 1,847.5

2,705.9

11.8

2,717.7

–

(106.1)

(106.1)

–

(106.1)

(5.6)

1,741.4

2,599.8

121.1

121.1

(34.7)

(31.5)

11.8

1.7

2,611.6

122.8

86.4
(116.2)
(0.1)
–
–

0.2
(11.9)

89.6
(116.2)
(0.1)
0.2
(7.7)

–
(11.9)

–
(9.1)

–

–

–
–
–
–
–

–
–

–

–

1.5
–

–

–
–

–

–

23.0

23.0

4.5

–
(4.7)

4.5

1.5
–

(4.1) 1,722.6

2,582.7

(4.1) 1,722.6

2,582.7

–

(22.4)

(22.4)

68.5
–

4.9

0.2

4.1

(4.1)

–

–

–
–
–

40.3

15.6

(1.7)
(0.9)
(4.9)

–

–

40.3

15.6

(1.7)
(0.9)
–

–

1.7
–
–
–
–

–

–

–
–

4.4

4.4

0.5

–

–

–

–

–
–
–

–

(31.5)

91.3
(116.2)
(0.1)
0.2
(7.7)

–
(21.0)

23.0

4.5

1.5
–

2,587.1

2,587.1

(21.9)

–

–

–

40.3

15.6

(1.7)
(0.9)
–

2,713.8

90.9

88.9

–

88.9

66.5
6.4

0.5
–

67.0
6.4

4.9

(4.9)

At 31 December 2020

25.2

545.6

326.5

14.3

(39.5)

1.2

– 1,840.5

2,713.8

Travis Perkins plc  Annual Report and Accounts 2020

133

Financial statementsGovernanceStrategic reportConsolidated cash flow statement
For the year ended 31 December 2020

£m

Cash flows from operating activities
Adjusted operating profit (note 2a)
Adjustments for:
Depreciation of property, plant and equipment
Depreciation of right-of-use assets
Lease terminations and impairments
Amortisation and impairment of internally-generated intangibles
Share-based payments
Foreign exchange
Other non-cash movements
Gain on disposal of subsidiary
Gain on disposal of property, plant and equipment
Purchase of toolhire assets

Adjusted operating cash flows
Decrease/(increase) in inventories
Decrease in receivables
Decrease in payables
Decrease in supplier financing arrangements
Payments in respect of adjusting items
Pension payments in excess of the income statement charge

Cash generated from operations
Interest paid
Interest on lease liabilities
Debt arrangement fees
Current income taxes paid

Net cash from operating activities

Cash flows from investing activities
Interest received
Proceeds on disposal of property, plant and equipment
Development of computer software
Purchases of property, plant and equipment
Interest in associates
Acquisition of businesses
Disposal of businesses

Net cash used in investing activities

Cash flows from financing activities
Proceeds from the issue of share capital
Bank facility fee
Net sale/purchase of own shares
Repayment of lease liabilities
Payments to pension scheme
Dividends paid
Purchase of non-controlling interest
Bond issue
Repayment of bond
Draw down of bank facilities
Repayment of borrowings

Net cash from financing activities

Net increase/(decrease) in cash and cash equivalents

Cash and cash equivalents at 1 January
Cash and cash equivalents at 31 December (note 23b)

134

Travis Perkins plc  Annual Report and Accounts 2020

2020

2019

226.7

441.5

89.6
171.7
–
16.6
15.6
2.0
-
(3.2)
(11.5)
(6.4)

501.1
97.1
481.0
(383.6)
–
(65.2)
(11.5)

618.9
(29.5)
(59.0)
–
(44.5)

485.9

1.3
64.2
(5.4)
(121.5)
–
–
53.7

(7.7)

–
(2.9)
6.4
(163.1)
(3.4)
–
(6.0)
248.5
(260.0)
400.0
(400.0)

(180.5)

297.7

207.9
505.6

97.5
174.3
2.2
23.5
19.9
4.1
4.2
–
(20.6)
(9.2)

737.4
(104.2)
12.5
(36.4)
(0.1)
(90.0)
(9.9)

509.1
(27.0)
(57.0)
(2.9)
(52.9)

369.4

0.8
82.0
(8.4)
(125.2)
(20.6)
(23.0)
–

(94.4)

0.2
–
(7.7)
(175.6)
(3.4)
(116.2)
(19.8)
–
–
–
–

(322.5)

(47.5)

255.4
207.9

Notes to the consolidated financial statements
For the year ended 31 December 2020

Other information

General information
Overview
Travis Perkins plc is a Company incorporated in the United Kingdom under the Companies Act 2006. The address of the registered office is given 
on page 192. The nature of the Group’s operations and its principal activities are set out in the Strategic Report on pages 3 to 73.

These financial statements are presented in pounds sterling, the currency of the primary economic environment in which the Group operates.

Basis of accounting
The Group financial statements have been prepared in accordance with international accounting standards in conformity with the requirements 
of the Companies Act 2006 and in accordance with International Financial Reporting Standards (“IFRS”) adopted pursuant to Regulation (EC) 
No 1606/2002 as it applies in the European Union.

The Company has elected to prepare its Parent Company financial statements in accordance with FRS 101; these are presented on pages 179 
to 188.

Basis of preparation
The financial statements have been prepared on the historic cost basis, except that derivative, other financial instruments and contingent 
consideration arising from business combinations are stated at fair value through profit and loss and also designated financial instruments are 
stated at fair value through other comprehensive income. The consolidated financial statements include the accounts of the Company and all 
entities controlled by the Company (its subsidiaries) (together referred to as “the Group”) from the date control commences until the date that 
control ceases. Control is achieved where the Company:
•  Has power over the investee
• 
•  Has the ability to use its power to affect its returns

Is exposed or has rights to a variable return from the involvement with the investee

As such, the results of subsidiaries acquired during the year are included in the consolidated income statement from the effective date of acquisition.

Foreign currencies
Transactions denominated in foreign currencies are recorded at the rates ruling on the date of the transaction.

At the balance sheet date, monetary assets and liabilities denominated in foreign currencies are translated at the rate of exchange ruling at that 
date. Foreign exchange differences arising on translation are recognised in the income statement.

Going concern
After reviewing the Group’s forecasts and risk assessments and making other enquiries, the Directors have formed a judgement at the time of 
approving the financial statements, that there is a reasonable expectation that the Group and the Company have adequate resources to 
continue in operational existence for the 12 months from the date of signing this Annual Report & Accounts. For this reason, the Directors 
continue to adopt the going concern basis in preparing the financial statements.

In arriving at their opinion the Directors considered:
•  The Group’s cash flow forecasts and revenue projection
•  The expected demerger of the Wickes business, which is within the control of the directors, and its impact, should the demerger be approved 

by shareholders in the Extraordinary General Meeting scheduled for 27 April 2021, on the Group’s balance sheet and liquidity profile
•  The impact on trading performance of severe but plausible downside scenarios, including continued Covid-19 restrictions, the removal of 

government support schemes such as Stamp Duty Relief and the Covid-19 Job Retention Scheme and adverse macroeconomic conditions. 
Key assumptions include significant reductions in revenue, removal of property profits and limited reductions in fixed overheads, as well as 
mitigating actions such as delayed capital expenditure and continued dividend suspension

•  The committed facilities available to the Group (see note 22) and the covenants thereon
•  The Group’s robust policy towards liquidity and cash flow management
•  The Group management’s ability to successfully manage the principal risks and uncertainties outlined on pages 44 to 51 during periods of 

uncertain economic outlook and challenging macroeconomic conditions

Significant accounting policies
The principal accounting policies adopted in preparing the financial statements are provided throughout the notes to the financial statements.

Key judgements and estimates
The preparation of financial statements requires the Directors to make estimates and assumptions about future events that affect the reported 
amounts of assets and liabilities and disclosure of contingent assets and liabilities. Future events and their effects cannot be determined with 
certainty. Therefore, the determination of estimates requires the exercise of judgement based on various assumptions and other factors such as 
historical experience and current and expected economic conditions. The Directors frequently re-evaluate these significant factors and make 
adjustments as facts and circumstances dictate.

Some financial information is produced by finance systems that were first implemented by the Group over 30 years ago. As the business has 
grown, these have been amended to cope with significantly higher transaction levels and more complicated ways of doing business. This has 
made the systems unwieldy and could result in a material misstatement in the information calculated by those systems in areas such as 
supplier income and inventories. There are processes and controls in place to mitigate these risks.

Travis Perkins plc  Annual Report and Accounts 2020

135

Financial statementsGovernanceStrategic reportNotes to the consolidated financial statements continued
For the year ended 31 December 2020

General information continued
Key estimates including those that have a significant risk of resulting in a material adjustment to the carrying amount of assets and liabilities 
within the next financial year are found in the following notes:

Page

153

161

172

Note

13

18

28

Description

Impairment of trade receivables

Pension assumptions

Impairment of goodwill

Notes to the financial statements
The notes are organised into the following sections:

Income and expenses: Provides a breakdown of individual line items in the income statement and summarises the accounting policies, 
judgements and estimates relevant to understanding these items.

Assets and liabilities: Provides a breakdown of individual line items in the balance sheets and summarises the accounting policies, judgements 
and estimates relevant to understanding these items.

Capital: Provides information about the capital management practices of the Group and shareholder returns for the year.

Risks: Discusses the Group’s impairment testing and the exposure to various financial risks, explains how these affect the Group’s financial 
position and performance and what the Group does to manage these risks.

Group structure: Explains aspects of the Group structure and how changes have affected the financial position and performance of the Group.

People: Provides information about people costs.

Other: Provides information on items which require disclosure, but are not considered critical in understanding the financial performance or 
position of the Group.

Significant items
During the year ended 31 December 2020 the following significant items took place that are relevant to the understanding of the Group’s results 
and financial position:

Covid-19 pandemic:
During the year ended 31 December 2020 the UK’s economic outlook has deteriorated as a consequence of the Covid-19 pandemic and the 
measures taken by the government to control the spread of the virus. In these circumstances, neither the Group nor its customers have been 
able to trade in a normal manner. The Group’s performance was significantly impacted as discussed in the Strategic Report on pages 3 to 73. 

The planned demerger of the Wickes business was also put on hold in order to focus on managing through the pandemic and to maximise 
liquidity across the Group. 

The Group appropriately used government assistance from the Coronavirus Job Retention Scheme and Business Rates Relief arrangements. 
During the year, after the repayment of support received by Wickes and Toolstation and December 2020, the Group has benefited from £39.1m 
of furlough support and from £34.8m of Business Rates Relief.

Business restructuring (note 3):
In June 2020, in response to Covid-19 and an expectation of reduced sales volumes in 2020 and 2021, the Group announced a significant 
programme of branch closures and the restructuring of distribution, administrative and sales functions. The costs associated with these 
activities have been disclosed as adjusting items.

Group simplification (note 31):
Consistent with the Group’s objectives of simplifying the portfolio and focusing on the trade customer, two businesses were sold during 2020. 
The wholesale Plumbing & Heating business, Primaflow F&P, was sold in January 2020 for cash consideration of £50.1m. The assets and 
liabilities of this business were classified as assets held for sale in the Group balance sheet as at 31 December 2019. The Tile Giant business was 
sold in September 2020 for consideration of £6.1m. The Group also acquired the remaining non-controlling interests in TF Solutions and UFHS.

136

Travis Perkins plc  Annual Report and Accounts 2020

Other information

Income and expenses

1.  Revenue
Accounting policy

Revenue recognition
Revenue is recognised when the Group has satisfied its performance obligations to the customer and the customer has obtained control of the 
goods or services being transferred. Performance obligations to the customer in respect of sales of goods are satisfied on delivery or collection 
by customer. Payments are typically due from credit customers not later than the last day of the month following the month of delivery. Revenue 
is measured at the transaction price received or receivable and represents amounts receivable for goods and services provided in the normal 
course of business, net of discounts and value added tax. For the Group, services comprise tool hire and kitchen and bathroom installations. 
Tool hire revenue is recognised on a straight-line basis over the period of hire. Revenue from the installation of kitchens and bathrooms is 
recognised when the Group has fulfilled all its obligations under the installation contract. 

Customer rebates
Where the Group has rebate agreements with its customers, the value of variable income with respect to customer rebates, calculated in 
accordance with the agreements in place based on the amount which is highly probably not to reverse, is deducted from turnover in the year in 
which the revenue is recognised.

a.  Revenue

£m

Sale of goods
Sale of services

b.  Revenue reconciliation and like-for-like sales

£m

2019 revenue
Network change
Trading days

2019 like-for-like revenue
Like-for-like change
Network change

2020 revenue

Like-for-like revenue %

Merchanting

Retail

Toolstation

3,703.4
(193.1)
14.1

3,524.4
(494.0)
34.4

3,064.8

(14.0%)

1,342.4
(20.7)
3.6

1,325.3
65.9
-

1,391.2

5.0%

445.1
(1.7)
1.2

444.6
98.8
89.3

632.7

22.2%

2020

5,969.1
188.4

6,157.5

Plumbing 
& Heating

1,464.8
(268.0)
4.8

1,201.6
(135.1)
2.3

1,068.8

(11.2%)

2019

6,739.0
216.7

6,955.7

Total

6,955.7
(483.5)
23.7

6,495.9
(464.4)
126.0

6,157.5

(7.1%)

Like-for-like sales are a measure of underlying sales performance for two successive periods. Branches and stores contribute to like-for-like 
sales once they have been trading for more than 12 months. Revenue included in like-for-like is for the equivalent times in both years being 
compared, including changes to the number of trading days. When branches close, revenue is excluded from the prior year figures for the 
months equivalent to the post-closure period in the current year.

2.  Profit
a.  Operating profit

£m

Revenue
Cost of sales

Gross profit
Selling and distribution costs
Administrative expenses
Profit on disposal of properties
Other operating income (note 4b)

Operating profit
Adjusting items (note 3)
Amortisation of acquired intangible assets

Adjusted operating profit
Profit on disposal of properties

Adjusted operating profit before property disposals

2020

6,157.5
(4,326.2)

1,831.3
(1,387.2)
(387.0)
11.5
8.5

77.1
140.4
9.2

226.7
(11.5)

215.2

2019

6,955.7
(4,921.1)

2,034.6
(1,475.9)
(353.6)
20.6
6.4

232.1
200.4
9.0

441.5
(20.6)

420.9

Travis Perkins plc  Annual Report and Accounts 2020

137

Financial statementsGovernanceStrategic reportNotes to the consolidated financial statements continued
For the year ended 31 December 2020

Income and expenses continued

2.  Profit continued
b.  Adjusted profit

£m

(Loss)/profit before tax
Adjusting items (note 3)
Amortisation of acquired intangible assets

Adjusted profit before tax
Total tax
Tax on adjusting items 
Adjusting items - deferred tax (note 3)
Tax on amortisation of acquired intangible assets

Adjusted profit after tax

2020

(7.7)
140.4
9.2

141.9
(14.2)
(27.0)
6.4
(1.7)

105.4

2019

180.8
160.1
9.0

349.9
(58.0)
(36.3)
27.1
(1.6)

281.1

Adjusted profit excludes adjusting items and amortisation of acquired intangible assets.

3.  Adjusting items
Accounting policy
Adjusting items are those items of income and expenditure that, by reference to the Group, are material in size or unusual in nature or incidence 
and that in the judgement of the Directors should be disclosed separately on the face of the financial statements (or in the notes in the case of a 
segment) to ensure both that the reader has a proper understanding of the Group’s financial performance and that there is comparability of 
financial performance between periods.

Items of income or expense that are considered by the Directors for designation as adjusting items include, but are not limited to, significant 
restructurings, onerous contracts, write-downs or impairments of current and non-current assets, the costs of acquiring and integrating 
businesses, gains or losses on disposals of businesses and investments, re-measurement gains or losses arising from changes in the fair value 
of derivative financial instruments to the extent that hedge accounting is not achieved or is not effective, material pension scheme curtailment 
gains and the effect of changes in corporation tax rates on deferred tax balances.

£m

Adjusting items – operating
Branch closures and restructuring
Wickes separation and demerger costs
Wickes store impairment
IT-related settlement and impairment charge
Plumbing & Heating separation and disposal process
Supply chain and restructuring costs
Closure of businesses

Adjusting items – business acquisitions
Fair value gain on the acquisition of Toolstation Europe

Adjusting items – tax
Deferred tax rate change
Rollover relief deferred tax

2020

2019

120.9
11.1
12.6
(4.2)
–
–
–

140.4

–

–

6.4
–

6.4

146.8

–
11.7
–
107.6
46.5
21.5
13.1

200.4

(40.3)

(40.3)

–
27.1

27.1

187.2

Branch closures and restructuring
In response to Covid-19 and an expectation of reduced sales volumes in 2020 and 2021, and in response to changing customer requirements 
and a shift to delivered sales, in June 2020 the Group commenced a significant programme of branch closures and the restructuring of 
distribution, administrative and sales functions. 

This will result in the closure of around 190 branches across the overall branch estate, representing approximately 10% of the Group’s network. 
The branch closures are concentrated in the Merchant businesses and in particular on small branches in the Travis Perkins General Merchant 
and on branches in the Plumbing & Heating contracts businesses. In total, the Group reduced the number of roles by around 2,500 or 
approximately 9% of the workforce. Costs recognised in relation to these closures are as follows:
•  £66.4m of property costs arising on the closure of branches and office locations, including a £26.5m impairment charge in respect of 

right-of-use assets

138

Travis Perkins plc  Annual Report and Accounts 2020

Other information

•  £27.2m of redundancy and other restructuring costs
•  £13.3m of fixed asset impairments
•  £14.0m of inventory provisions in respect of closed branches and associated restructuring

Wickes separation and demerger
The Group incurred costs preparing to demerge the Wickes business. This was paused in March 2020 given the uncertainty of the impact of 
Covid-19 and volatility in the equity market and the demerger is now expected to complete in April 2021. The costs disclosed as adjusting consist of: 
•  £7.6m of costs related to the separation of IT functions from the Group
•  £3.5m of professional service fees incurred in preparation for the demerger

Wickes store impairment
An impairment charge of £12.6m was recognised in respect of five Wickes stores where the impacts of Covid-19 have made it more challenging 
to implement the performance improvement plans necessary to generate cash flows that support the stores’ value-in-use. The impairment 
reviews were carried out using assumptions consistent with the impairment review of the Wickes CGU (note 28). The remaining lease term was 
used as the remaining useful life. The impairment has been recognised against the right-of-use assets associated with these stores, which are 
the only material assets.

IT-related impairment charge
The gain of £4.2m is the result of the full and final settlement of claims in relation to the cancelled replacement of the Group’s merchant  
ERP system.

Deferred tax rate change
The tax charge includes an adjusting charge of £6.4m arising from the increase in the rate of UK corporation tax effective on 1 April 2020 from 
17% to 19%.

2019
The following items were disclosed as adjusting in 2019:
•  An impairment charge of £107.6m after the previous programme to develop a replacement ERP for the Merchant businesses was halted.
•  Costs of £46.5m incurred in relation to separation of the Plumbing & Heating business from the Group’s central IT infrastructure and 

support functions to enable the business to operate autonomously and support any future disposal.

•  £11.7m of Wickes separation and demerger costs were disclosed as adjusting following the Group’s announcement of its intention to 

demerge the Wickes business.

•  Restructuring costs of £21.5m relating to cost reduction activities in the supply chain and support centre of the merchant business, including 

the costs of closure of the Group’s range centre and timber network.

•  Losses recognised following the closure of the Built business in April 2019.
•  A fair value gain on the acquisition of Toolstation Europe of £40.3m following the remeasurement of the investment at fair value.
•  A deferred tax charge of £27.1m following the Group’s change in property strategy and therefore its assessment of its ability to use rollover 

relief indefinitely on capital gains in 2019.

4.  Expenses and other income
a.  Operating profit
Operating profit has been arrived at after charging/(crediting):

£m

Movement of provisions against inventories
Cost of inventories recognised as an expense
Government grants from furlough scheme
Pension costs in administration expenses
Pension costs in selling and distribution costs
Impairment losses for trade receivables (note 13)
Gain on disposal of property, plant and equipment

2020

9.2
4,246.0
(39.1)
1.2
21.8
19.4
(11.5)

2019

7.0
4,914.1
–
1.3
23.7
20.6
(20.6)

The UK Government has offered a range of financial support packages to help companies affected by Covid-19. The Group has elected to 
deduct the grants from the furlough scheme in reporting the related administrative expense. The Group benefited from £34.8m of business 
rates relief in 2020.

b.  Other operating income

£m

Rental income
Profit on disposal of business/subsidiary (note 31)

2020

5.3
3.2

8.5

2019

6.4
–

6.4

Travis Perkins plc  Annual Report and Accounts 2020

139

Financial statementsGovernanceStrategic reportNotes to the consolidated financial statements continued
For the year ended 31 December 2020

Income and expenses continued

4.  Expenses and other income continued
c.  Auditor’s remuneration
During the year the Group incurred the following costs for services provided by the Company’s auditor:

£000

Fees payable to the Company’s auditor for audit services:
Audit of the Company’s annual accounts
Auditor for the audit of the Company’s subsidiaries
Additional fees payable for the prior period audit
Fees paid to the Company’s auditor for other services:
Audit-related assurance services
Services relating to corporate finance transactions
Other services

2020

210
1,382
65

125
475
–

2,257

2019

160
940
155

55
502
59

1,871

A description of the work of the Audit Committee is set out in the Audit Committee report on pages 87 to 92 and includes an explanation of 
how auditor objectivity and independence is safeguarded when the auditor provides non-audit services.

5.  Business segments
The operating segments are identified on the basis of internal reports about components of the Group that are regularly reviewed by the Chief 
Operating Decision Maker (“CODM”), which is considered to be the Board, to assess performance and allocate capital. The Group has four 
operating segments:
•  Merchanting
•  Retail
•  Toolstation
•  Plumbing & Heating

These segments reflect the Group’s organisation around differences in products (general building versus plumbing & heating), customers (trade 
versus consumer) and price and range flexibility (fixed range and fixed price versus variable and variable range).

All operating segments sell building materials to a wide range of customers, none of which are dominant, and operate almost exclusively in the 
United Kingdom. 

Segment result represents the result of each segment without allocation of certain central costs, finance income and costs and tax. Unallocated 
segment assets and liabilities comprise financial instruments, current and deferred tax, cash and borrowings and pension scheme assets  
and liabilities.

140

Travis Perkins plc  Annual Report and Accounts 2020

Other information

a.  Segment information

£m

Revenue

Segment result
Amortisation of acquired intangible assets
Adjusting items

Adjusted segment result
Less property profits

Adjusted segment result excluding property profits

Adjusted segment margin
Adjusted segment margin excluding property profits

2020

Merchanting

Retail

Toolstation

Plumbing & 
Heating

Unallocated

Consolidated

3,064.8

1,391.2

632.7

1,068.8

–

6,157.5

65.7
6.2
89.1

161.0
(9.2)

151.8

5.3%
5.0%

51.1
–
26.9

78.0
(0.9)

77.1

5.6%
5.5%

4.3
2.4
0.9

7.6
–

7.6

1.2%
1.2%

(1.0)
0.6
20.8

20.4
(1.4)

19.0

1.9%
1.8%

(43.0)
–
2.7

(40.3)
–

(40.3)

–
–

77.1
9.2
140.4

226.7
(11.5)

215.2

3.7%
3.5%

Average capital employed

2,084.4

1,325.2

430.1

379.8

(70.7)

4,148.8

Segment assets
Segment liabilities

Consolidated net assets

2,583.5
(963.5)

1,620.0

1609.2
(1,086.1)

523.1

567.5
(271.2)

296.3

579.6
(355.0)

224.6

739.7
(689.9)

6,079.5
(3.365.7)

49.8

2,713.8

Capital expenditure
Amortisation of acquired intangible assets
Depreciation and amortisation of software

68.4
6.2
65.5

17.0
–
26.1

4.6
0.6
6.6

26.2
–
2.5

133.3
9.2
106.2

17.1
2.4
5.5

2019

£m

Revenue

Segment result
Amortisation of acquired intangible assets
Adjusting items

Adjusted segment result
Less property profits

Adjusted segment result excluding property profits

Adjusted segment margin
Adjusted segment margin excluding property profits

Merchanting

Retail

Toolstation

Plumbing & 
Heating

Unallocated

Consolidated

3,703.4

1,342.4

445.1

1,464.8

–

6,955.7

275.4
6.1
23.5

305.0
(20.7)

284.3

8.2%
7.7%

85.0
–
11.6

96.6
–

96.6

7.2%
7.2%

22.0
2.6
–

24.6
–

24.6

5.5%
5.5%

3.7
0.3
45.4

49.4
(1.0)

48.4

3.4%
3.3%

(154.0)
–
119.9

(34.1)
1.1

(33.0)

232.1
9.0
200.4

441.5
(20.6)

420.9

–
–

6.3%
6.1%

Average capital employed

2,287.4

1,479.9

344.9

356.9

(82.3)

4,386.8

Segment assets
Segment liabilities

Consolidated net assets

Capital expenditure
Amortisation of acquired intangible assets
Depreciation and amortisation of software

3,037.3
(1,224.6)

1,705.5
(1,134.7)

1,812.7

570.8

89.0
6.1
67.4

23.8
–
27.8

552.4
(241.0)

311.4

13.2
2.6
4.3

860.2
(528.7)

331.5

284.6
(723.9)

(439.3)

6,440.0
(3,852.9)

2,587.1

15.8
0.3
8.0

1.0
–
9.4

142.8
9.0
116.9

Travis Perkins plc  Annual Report and Accounts 2020

141

Financial statementsGovernanceStrategic reportNotes to the consolidated financial statements continued
For the year ended 31 December 2020

Income and expenses continued

5.  Business segments continued
b.  Unallocated segment assets and liabilities
Unallocated segment assets and liabilities comprise the following:

£m

Assets
Interest in associates
Financial instruments
Property, plant and equipment
Investments
Cash and cash equivalents
Retirement benefit surplus
Unallocated corporate assets
Tax asset

Liabilities
Financial instruments
Tax liabilities
Deferred tax liabilities
Retirement benefit obligations
Interest-bearing loans, borrowings and loan notes
Unallocated corporate liabilities

2020

2019

-
2.8
35.2
9.2
505.6
178.4
2.0
6.5

739.7

(3.5)
–
(77.2)
–
(575.7)
(33.5)

(689.9)

1.9
3.2
3.2
6.7
207.9
57.5
4.2
–

284.6

–
(13.3)
(62.7)
(4.9)
(583.3)
(59.7)

723.9

Non-current assets owned by Toolstation Europe Limited are located in foreign countries.

c.  Reportable segments
Segmental operating profit represents the profit earned by each segment without allocation of certain central costs, finance income and costs 
and income tax expense. Inter-segment trading is eliminated. Unallocated segment assets and liabilities comprise financial instruments, current 
and deferred taxation, cash and borrowings and pension scheme assets and liabilities.

6.  Net finance costs
a.  Finance costs and finance income

£m

Interest on bank loans and overdrafts
Interest on bonds
Accelerated interest on repayments of 2014 bond (Note 22)
Unwinding of discounts – property provisions
Unwinding of discounts – pension SPV loan
Amortisation of issue costs of bank loans*
Other interest
Net loss on remeasurement of foreign exchange
Net loss on remeasurement of derivatives at fair value

Finance costs before lease interest

Interest on lease liabilities

Finance costs

Net gain on remeasurement of derivatives at fair value
Net gain on remeasurement of foreign exchange
Other finance income – pension scheme
Interest receivable

Finance income

Net finance costs

2020

(3.1)
(19.5)
(10.0)
(0.2)
(2.1)
(2.3)
–
–
–

(37.2)

(59.0)

(96.2)

1.4
6.4
1.1
2.0

10.9

(85.3)

2019

(2.0)
(21.0)
–
(0.2)
(2.2)
(2.9)
(2.3)
(3.3)
(1.3)

(35.2)

(57.0)

(92.2)

–
–
2.4
2.5

4.9

(87.3)

* Includes a £1.5m accelerated charge recognised as the result of the replacement of the Group’s previous banking agreement with a new £400m agreement in January 2019.

The charge caused by the unwinding of discounts relates to the property provisions and the pension scheme SPV loan (note 15) and the 
pension scheme SPV loan (note 18).

142

Travis Perkins plc  Annual Report and Accounts 2020

b.  Interest for non-statutory measures

£m

Interest on bank loans and overdrafts
Interest on bonds
Amortisation of issue costs of bank loans
Unwinding of discounts – liability to pension scheme

Interest for non-statutory measures

Other information

2020

3.1
29.5
2.3
2.1

37.0

2019

2.0
21.0
2.9
2.2

28.1

7.  Tax
Accounting policy
The tax expense represents the sum of the tax currently payable and deferred tax.

The tax currently payable is based on taxable profit for the year. Taxable profit differs from net profit as reported in the income statement 
because it excludes items of income and expense that are taxable or deductible in other years and it further excludes items which are never 
taxable or deductible. The Group’s liability for current tax is calculated using tax rates that have been enacted or substantially enacted by the 
balance sheet date.

Deferred tax is the tax expected to be payable or recoverable on differences between the carrying amounts of assets and liabilities in the 
financial statements and the corresponding tax bases used in the computation of taxable profit. This is accounted for using the balance sheet 
liability method.

Deferred tax liabilities are generally recognised for all taxable temporary differences and deferred tax assets are recognised to the extent that it 
is probable that taxable profits will be available against which deductible temporary differences can be utilised. Such assets and liabilities are not 
recognised if the temporary difference arises from goodwill or from the initial recognition of other assets and liabilities in a transaction (other 
than in a business combination) that affects neither the taxable profit nor the accounting profit.

Deferred tax is calculated at the tax rates that are expected to apply in the period when the liability is settled or the asset realised based on tax 
laws and rates that have been enacted or substantially enacted at the balance sheet date. Deferred tax is charged or credited in the income 
statement, except when it relates to items charged or credited directly to equity, in which case the deferred tax is also dealt within equity.

a.  Tax charge in income statement
£m

Current tax:
  Current year
  Prior year

Total current tax

Deferred tax:
  Current year
  Prior year

Total deferred tax

Total tax charge

2020

24.1
0.3

24.4

(9.2)
(1.0)

(10.2)

14.2

2019

44.0
(3.1)

40.9

(12.1)
29.2

17.1

58.0

The differences between the total tax charge and the amount calculated by applying the standard rate of UK corporation tax to the profit before 
tax for the Group is as follows:

(Loss)/profit before tax

Tax at the UK corporation tax rate
Tax effect of expenses/credits that are not deductible/taxable
Depreciation of non-qualifying property
Share-based payments
Deferred tax rate change
Losses
Gain on disposal of business
Gain on Toolstation Europe acquisition 
Prior period adjustment

Tax expense and effective tax rate for the year

2020

£m

(7.7)

(1.5)
0.9
3.4
2.5
6.4
3.4
(0.2)
–
(0.7)

14.2

%

19.0

(184.4)

2019

£m

180.8

34.4
2.4
3.0
(1.3)
(0.7)
1.9
–
(7.8)
26.1

58.0

%

19.0

32.1

Travis Perkins plc  Annual Report and Accounts 2020

143

Financial statementsGovernanceStrategic reportNotes to the consolidated financial statements continued
For the year ended 31 December 2020

Income and expenses continued

7.  Tax continued
b.  Tax charge in the statement of comprehensive income
The following amounts relating to tax have been recognised in other comprehensive income:

£m

Items that may not be reclassified:
Deferred tax charge on actuarial movement

Income tax relating to other comprehensive income

c.  Tax credited directly to equity
The following amounts of tax have been recognised in equity:

£m

Current tax: Excess tax deductions for share-based payments on exercised options
Deferred tax: Revaluation reserve
Deferred tax: Share-based payments

2020

2019

(22.2)

(22.2)

2020

–
(0.9)
(1.7)

(2.6)

8.3

8.3

2019

0.4
–
4.1

4.5

Assets and liabilities

8.  Goodwill and other intangible assets
Accounting policy

Goodwill
Goodwill arising on acquisition represents the excess of the cost of acquisition over the share of the aggregate fair value of identifiable net assets 
(including intangible assets) of a business or a subsidiary at the date of acquisition. All material intangible fixed assets obtained on acquisition 
have been recognised separately in the financial statements. Goodwill is initially recognised as an asset and allocated to cash-generating units 
or groups of cash-generating units that are expected to benefit from the synergies of the combination and is then reviewed at least annually for 
impairment. Any impairment is recognised immediately in the income statement and is not reversed. Goodwill is accordingly stated in the 
balance sheet at cost less any provisions for impairment in value.

Goodwill arising on acquisitions before the date of transition to IFRS (1 January 2004) has been retained at the previous UK GAAP carrying 
value subject to being tested for impairment at that date. Goodwill written off to reserves prior to 1998 under UK GAAP has not been reinstated 
and would not be included in determining any subsequent profit or loss on disposal.

Intangible assets identified as part of the assets of an acquired business are capitalised separately from goodwill if the fair value can be 
measured reliably on initial recognition.

a.  Goodwill by reportable segment

£m

At 1 January 2019
Recognised on acquisitions (note 31e)
Reclassified to assets held for sale (note 14)
At 1 January 2020
Effect on movement in exchange rates

At 31 December 2020

Merchanting

661.0
–
–
661.0
–

661.0

Retail

455.2
–
–
455.2
–

455.2

Toolstation

Plumbing & Heating

103.4
72.0
–
175.4
(0.6)

174.8

69.6
0.8
(2.9)
67.5
–

67.5

Total

1,289.2
72.8
(2.9)
1,359.1
(0.6)

1,358.5

144

Travis Perkins plc  Annual Report and Accounts 2020

Other information

b.  Other intangible assets
Accounting policy
Intangible assets are amortised to the income statement on a straight-line basis over a maximum of 20 years except where they are considered 
to have an indefinite useful life. In the latter instance, they are reviewed annually for impairment.

The directly attributable costs incurred for the development of computer software controlled by and for use within the business are capitalised 
and written off over their estimated useful life, which ranges from three to ten years.

Interfaces are amortised over the lower of the remaining estimated useful lives of the systems they operate between. Costs relating to research, 
maintenance and training are expensed as they are incurred. No amortisation is charged on assets in the course of construction.

Amounts paid to third parties in respect of the development of assets not controlled by the Group are expensed over the period where the 
Group receives the benefit of the use of these assets. Licence fees for using third-party software are expensed over the period the software  
is in use.

Acquired customer relationships are amortised over their estimated useful lives, which range from 5 to 15 years. The remaining lives of 
amortised customer relationships range from one to seven years. No amortisation is charged on computer software under construction.

Brand

Computer software

Customer 
relationships

Assets under 
construction

£m

Cost or valuation

At 1 January 2019
Additions
Additions from acquired business (note 31)
Transfers between categories
Disposals
Derecognition (note 3)

At 1 January 2020
Additions
Transfers between categories
Derecognition 

At 31 December 2020

Amortisation
At 1 January 2019
Charged on acquired intangibles
Charged on internally generated intangibles
Disposals
Impairment 

At 1 January 2020
Charged on acquired intangibles
Charged on internally generated intangibles

At 31 December 2020

Net book value
At 31 December 2019
At 31 December 2020

301.9
–
16.8
–
–
–

318.7
–
–
–

318.7

67.8
2.2
–
–
–

70.0
2.9
–

72.9

248.7
245.8

112.9
6.4
–
7.2
(0.3)
–

126.2
4.1
2.5
–

132.8

59.0
0.9
19.4
(0.3)
4.1

83.1
–
16.6

99.7

43.1
33.1

141.8
–
3.4
–
–
–

145.2
–
–
–

145.2

102.5
5.9
–
–
–

108.4
6.3
–

114.7

36.8
30.5

Total

614.7
8.4
20.2
–
(0.4)
(48.8)

594.1
5.4
–
(0.2)

599.3

229.3
9.0
19.4
(0.3)
4.1

261.5
9.2
16.6

287.3

58.1
2.0
–
(7.2)
(0.1)
(48.8)

4.0
1.3
(2.5)
(0.2)

2.6

–
–
–
–
–

–
–
–

–

4.0
2.6

332.6
312.0

Where a brand has not been established for a significant period of time the Directors do not have sufficient evidence to support a contention 
that it will have an indefinite useful life. Accordingly for Toolstation, Plumbnation, Underfloor Heating and certain product-related brands the 
Directors have decided it is appropriate to amortise their brand costs over their estimated useful lives. The useful lives of those brands being 
amortised range from 10 to 20 years. The Directors consider that the other brands, which are also all leading brands in their sectors with 
significant histories and significant growth prospects, have an indefinite useful life. They are reviewed annually for impairment; details of 
impairment tests are shown in note 28.

Travis Perkins plc  Annual Report and Accounts 2020

145

Financial statementsGovernanceStrategic reportNotes to the consolidated financial statements continued
For the year ended 31 December 2020

Assets and liabilities continued

8.  Goodwill and other intangible assets continued
c.  Cash-generating units
The Directors consider that each branch or distribution network in the Group is an individual cash-generating unit (“CGU”). Goodwill and 
intangible fixed assets with indefinite useful lives have been allocated and monitored for impairment testing purposes to groups of individual 
CGUs within the same brand. The following table analyses goodwill and intangible fixed assets with indefinite useful lives by CGU grouping.

£m
CGU grouping

Merchanting
CCF
Keyline
BSS Industrial
TF Solutions
Travis Perkins
Retail
Wickes
Toolstation
Toolstation UK
Toolstation Europe
Plumbing & Heating
City Plumbing Supplies
Plumbnation
PFP
Underfloor Heating Store
National Shower Spares
Reclassified to assets held for sale (note 14)

2020

2019

Intangibles

Goodwill

Total

Intangibles

Goodwill

Total

–
–
49.3
–
–

43.6
100.2
26.8
7.8
482.6

43.6
100.2
76.1
7.8
482.6

–
–
49.3
–
–

43.6
100.2
26.8
7.8
482.6

43.6
100.2
76.1
7.8
482.6

162.5

455.2

617.7

162.5

455.2

617.7

–
20.2

103.4
71.4

103.4
91.6

–
20.2

103.4
72.0

103.4
92.2

–
–
–
–
–
–

51.5
1.7
–
11.2
3.1
–

51.5
1.7
–
11.2
3.1
–

–
–
–
–
–
–

51.5
1.7
2.9
11.2
3.1
(2.9)

51.5
1.7
2.9
11.2
3.1
(2.9)

232.0

1,358.5

1,590.5

232.0

1,359.1

1,591.1

9.  Property, plant and equipment
Accounting policy
Property, plant and equipment is stated at cost or deemed cost less accumulated depreciation and any impairment in value. Assets are 
depreciated to their estimated residual value on a straight-line basis over their estimated useful lives as follows:
•  Buildings – 50 years or, if lower, the estimated useful life of the building or the life of the lease
•  Plant and equipment – 4 to 10 years
•  Freehold land is not depreciated

The gain or loss arising on the disposal or retirement of an asset is determined as the difference between the sale proceeds net of expenses and 
the carrying amount of the asset in the balance sheet and is recognised in the income statement. Where appropriate, the attributable revaluation 
reserve remaining in respect of properties revalued prior to the adoption of IFRS is transferred directly to retained earnings.

146

Travis Perkins plc  Annual Report and Accounts 2020

              
Long
leasehold

Short
leasehold

Plant and
equipment

£m

Cost or deemed cost

At 1 January 2019
Adjustment for change in accounting policy
Adjusted balance at 1 January 2019
Additions
Acquisition through business combinations (note 31)
Disposals
Reclassified to assets held for sale (note 14)

At 1 January 2020

Additions
Disposals
Disposals through business combinations 
Reclassifications from current assets
Effect of movements in exchange rates
At 31 December 2020

Accumulated depreciation

At 1 January 2019
Adjustment for change in accounting policy
Adjusted balance at 1 January 2019
Charged in the year
Disposals
Impairment charged in the year as an adjusting item
Reclassified to assets held for sale (note 14)

At 1 January 2020

Charged in the year
Disposals
Disposals through business combinations

Effect of movements in exchange rates

At 31 December 2020

Net book value
At 31 December 2019
At 31 December 2020

Freehold

475.1
–
475.1
21.6
–
(42.9)
–

453.8

12.3
(43.8)
–
–
–
422.3

49.4
–
49.4
6.1
(4.8)
1.2
–

51.9

9.7
(2.5)
–

–

59.1

401.9
363.2

The cost element of the tangible fixed assets carrying value is analysed as follows:

£m

At deemed cost
At cost

Freehold

21.2
401.1

422.3

36.0
(0.8)
35.2
0.8
–
(1.5)
–

34.5

–
(0.4)
–
–
–
34.1

14.6
(0.3)
14.3
0.8
(0.5)
–
–

14.6

1.0
(0.3)
–

–

15.3

19.9
18.8

Long
leases

3.6
30.5

34.1

238.7
(23.1)
215.6
36.1
4.4
(18.2)
–

237.9

44.7
(18.0)
(1.5)
–
1.0
264.1

97.2
(20.2)
77.0
12.1
(4.2)
0.2
–

85.1

11.8
(10.8)
(1.1)

0.5

85.5

152.8
178.6

Short
leases

–
264.1

264.1

Other information

Total

1,598.8
(49.9)
1,548.9
134.4
8.4
(106.2)
(6.6)

1,578.9

101.5
(125.4)
(16.1)
0.7
1.6
1,541.2

685.6
(31.6)
654.0
97.5
(54.8)
2.6
(2.4)

696.9

89.6
(67.5)
(9.2)

1.0

710.8

849.0
(26.0)
823.0
75.9
4.0
(43.6)
(6.6)

852.7

44.5
(63.2)
(14.6)
0.7
0.6
820.7

524.4
(11.1)
513.3
78.5
(45.3)
1.2
(2.4)

545.3

67.1
(53.9)
(8.1)

0.5

550.9

307.4
269.8

882.0
830.4

Plant and
equipment

–
820.7

820.7

Total

24.8
1,516.4

1,541.2

Included within freehold property is land with a value of £182.7m (2019: £200.0m) which is not depreciated. No assets are pledged as security 
for the Group’s liabilities, other than 16 freehold properties, as disclosed in note 18.

Travis Perkins plc  Annual Report and Accounts 2020

147

Financial statementsGovernanceStrategic report              
Notes to the consolidated financial statements continued
For the year ended 31 December 2020

Assets and liabilities continued

10.  Leases
Accounting policy
IFRS 16 – Leases establishes principles for the recognition, measurement, presentation and disclosure of leases, with the objective of ensuring 
that lessees and lessors provide relevant information that faithfully represents those transactions.

Identifying a lease
At the inception of a contract, the Group assesses whether a contract is, or contains, a lease. A contract is, or contains, a lease if it conveys the 
right to control the use of an identified asset for a period of time in exchange for consideration. Control is conveyed where the Group has both 
the right to direct the identified asset’s use and to obtain substantially all the economic benefits from that use.

At inception or on reassessment of a contract that contains a lease component, the Group allocates the consideration in the contract to each 
lease component on the basis of their relative stand-alone prices. However, for fleet leases in which it is a lessee, the Group has elected not to 
separate non-lease components and account for the lease and non-lease components as a single lease component. For each lease or lease 
component, the Group follows the lease accounting model as per IFRS 16 – Leases, unless the recognition exceptions can be used.

Recognition exceptions
The Group has elected to account for lease payments as an expense on a straight-line basis over the lease term or another systematic basis for 
the following two types of leases:
i) 
ii)  leases where the underlying asset has a low value when new – this election can be made on a lease-by-lease basis

leases with a lease term of 12 months or less and containing no purchase options – this election is made by class of underlying asset

For leases where the Group has taken short-term lease recognition exemption and there are any changes to the lease term or the lease is 
modified, the Group accounts for the lease as a new lease.

Lessee accounting
Upon lease commencement the Group recognises a right-of-use asset and a lease liability.

Initial measurement
The right-of-use asset is initially measured at cost, which comprises the initial amount of the lease liability adjusted for any lease payments 
made at or before the commencement date, plus any initial direct costs incurred and an estimate of costs to dismantle and remove the 
underlying asset or to restore the underlying asset or the site on which it is located, less any lease incentives received.

The lease liability is initially measured at the present value of the lease payments payable over the lease term, discounted at the rate implicit in 
the lease if that can be readily determined. If that rate cannot be readily determined, the Group uses the incremental borrowing rate. 

Variable lease payments that depend on an index or a rate are included in the initial measurement of the lease liability and are initially measured 
using the index or rate as at the commencement date. Amounts expected to be payable by the lessee under residual value guarantees are also 
included. Variable lease payments that are not included in the measurement of the lease liability are recognised in profit or loss in the period in 
which the event or condition that triggers payment occurs, unless the costs are included in the carrying amount of another asset under another 
accounting standard.

Subsequent measurement
After lease commencement, the Group measures right-of-use assets using a cost model. Under the cost model a right-of-use asset is 
measured at cost less accumulated depreciation and accumulated impairment.

The lease liability is subsequently remeasured to reflect changes in:
• 
• 
• 
• 

the lease term (using a revised discount rate)
the assessment of a purchase option (using a revised discount rate) 
the amounts expected to be payable under residual value guarantees (using an unchanged discount rate)
future lease payments resulting from a change in an index or a rate used to determine those payments (using an unchanged discount rate)

The remeasurements are matched by adjustments to the right-of-use asset. Lease modifications may also prompt remeasurement of the lease 
liability unless they are determined to be separate leases.

Depreciation
The right-of-use asset is subsequently depreciated using the straight-line method from the commencement date to the earlier of the end of the 
useful life of the right-of-use asset or the end of lease term. The estimated useful lives of right-of-use assets are determined on the same basis 
as those of property, plant and equipment. In addition the right-of-use asset is reduced by impairment losses, if any, and adjusted for certain 
remeasurements of the lease liability.

The payments related to leases are presented under cash flows from financing activities and cash flows from operating activities in the cash 
flow statement.

148

Travis Perkins plc  Annual Report and Accounts 2020

Other information

Lessor accounting
When the Group acts as a lessor, it determines at lease inception whether each lease is a finance or operating lease. To classify each lease,  
the Group makes an overall assessment of whether the lease transfers substantially all the risks and rewards incidental to ownership of an 
underlying asset. If this is the case, then the lease is a finance lease; if not, then it is an operating lease. As part of this assessment, the Group 
considers certain indicators such as whether the lease is for the major part of the economic life of the asset.

When the Group is an intermediate lessor, it accounts for its interests in the head lease and the sub-lease separately. It assesses the lease 
classification of a sub-lease with reference to the right-of-use asset arising from the head lease, not with reference to the underlying asset. If a 
head lease is a short-term lease to which the Group applies the recognition exemption, then it classifies the sub-lease as an operating lease.

If an arrangement contains a lease and non-lease components, the Group applies IFRS 15 – Revenue from Contracts with Customers to 
allocate the consideration in the contract.

The Group recognises operating lease payments as income on a straight-line basis over the lease term as part of “other income”. The Group 
recognises finance income over the lease term of a finance lease, based on a pattern reflecting a constant periodic rate of return on the  
net investment.

Sale and leaseback transactions
To determine whether the transfer of an asset is accounted for as a sale an entity applies the requirements of IFRS 15 – Revenue from 
Contracts with Customers for determining when a performance obligation is satisfied.

If an asset transfer satisfies the requirements to be accounted for as a sale the seller measures the right-of-use asset at the proportion of the 
previous carrying amount that relates to the right-of-use retained. Accordingly, the seller only recognises the amount of gain or loss that relates 
to the rights transferred to the buyer.

If the fair value of the sale consideration does not equal the asset’s fair value, or if the lease payments are not market rates, the sales proceeds 
are adjusted to fair value, either by accounting for prepayments or additional financing.

a.  Amounts recognised in the balance sheet
Right-of-use assets:

£m

Land and buildings
Plant and equipment
Right-of-use assets reclassified as held for sale (note 14)

At 31 December 

Additions to the right-of-use assets during the 2020 financial year end were £99.3m (2019: £77.5m).

Lease liabilities:
Lease liabilities included in the statement of financial position at 31 December:

£m

Current
Non-current
Liabilities classified as held for sale (note 14)

2020

1,103.3
42.2
–

1,145.5

2020

158.8
1,168.3
–

1,327.1

2019

1,220.5
75.3
(19.0)

1,276.8

2019

158.7
1,253.6
19.6

1,431.9

Certain accrual balances relating to rent-free periods and landlord incentives were incorrectly excluded from the adjustments made on 
transition to IFRS 16 – Leases on 1 January 2019 and so remained on the balance sheet in the prior year. This has been corrected in 2020, 
reducing other payables by £40.3m and increasing retained earnings by £40.3m. 

Maturity analysis – contractual undiscounted cash flows:
£m

Less than one year
One to five years
More than five years

Total undiscounted lease liabilities at 31 December (note 27f)

2020

211.1
700.1
754.5

1,665.7

2019

275.7
919.4
1,020.6

2,215.7

Travis Perkins plc  Annual Report and Accounts 2020

149

Financial statementsGovernanceStrategic reportNotes to the consolidated financial statements continued
For the year ended 31 December 2020

Assets and liabilities continued

10.  Leases continued
b.  Amounts recognised in the statement of profit and loss
The statement of profit and loss shows the following amounts relating to leases:

£m

Depreciation of right-of-use assets
Interest expense (included in finance costs)
Expense relating to short-term leases
Expense relating to leases of low-value assets
Impairment of right-of-use assets
Gains on lease terminations
Gains arising from sale-and-leaseback transactions

All impairments of right-of-use assets relate to land and buildings.

Depreciation of right-of-use assets by class of asset:

£m

Land and buildings
Plant and equipment

2020

171.7
59.0
3.7
3.2
39.1
(1.4)
(1.8)

2020

148.3
23.4

171.7

2019

174.3
57.0
3.3
3.4
8.6
–
(2.8)

2019

147.5
26.8

174.3

The total cash outflow for leases in 2020 was £222.1m (2019: £232.6m).

c.  The Group’s leasing activities and how these are accounted for
The Group leases various properties, motor vehicles and equipment. Rental contracts are typically made for fixed periods but may have extension 
options as described below. Lease terms are negotiated on an individual basis and contain a wide range of different terms and conditions.

Leases are recognised as a right-of-use asset with a corresponding liability at the date at which the leased asset is available for use by the 
Group. Each lease payment is allocated between the liability and finance cost. The finance cost is charged to profit or loss over the lease period 
so as to produce a constant periodic rate of interest on the remaining balance of the liability for each period. The right-of-use asset is 
depreciated over the shorter of the asset’s useful life and the lease term on a straight-line basis.

Assets and liabilities arising from a lease are initially measured on a present value basis. Lease liabilities include the net present value of the 
following lease payments:
•  Fixed payments (including in-substance fixed payments), less any lease incentives receivable 
•  Variable lease payments that are based on an index or a rate 
•  Amounts expected to be payable by the lessee under residual value guarantees 
•  The exercise price of a purchase option if the lessee is reasonably certain to exercise that option 
•  Payments of penalties for terminating the lease if the lease term reflects the lessee exercising that option

The lease payments are discounted using the interest rate implicit in the lease. If that rate cannot be determined, the lessee’s incremental 
borrowing rate is used, being the rate that the lessee would have to pay to borrow the funds necessary to obtain an asset of similar value in a 
similar economic environment with similar terms and conditions.

Right-of-use assets are measured at cost comprising the following:
•  The amount of the initial measurement of lease liability 
•  Any lease payments made at or before the commencement date less any lease incentives received 
•  Any initial direct costs 
•  Restoration costs

Payments associated with short-term leases and leases of low-value assets are recognised on a straight-line basis as an expense in profit or 
loss. Short-term leases are leases with a lease term of 12 months or less. Low-value assets comprise mainly IT equipment, vending machines 
and paint-mixing machines.

Extension and termination options
Extension and termination options are included in a number of property and equipment leases across the Group. These terms are used to 
maximise operational flexibility.

150

Travis Perkins plc  Annual Report and Accounts 2020

Other information

The Group has applied judgement to determine the lease term for some lease contracts in which it is a lessee that includes renewal options and 
break clauses. The assessment of whether the Group is reasonably certain to exercise such options impacts the lease term, and therefore the 
amount of lease liabilities and right-of-use assets recognised.

Judgements in determining the lease term
In determining the lease term, management considers all facts and circumstances that create an economic incentive to exercise an extension 
option, or not exercise a termination option. Extension options (or periods after termination options) are only included in the lease term if the 
lease is reasonably certain to be extended (or not terminated).

For property leases the following factors are normally the most relevant:
•  The profitability of the leased store/warehouse and future plans for the business
• 

If there are significant penalties to terminate (or not extend), the Group is typically reasonably certain to extend (or not terminate).

Most termination options on leases with impaired right-of-use assets are considered as reasonably certain to be exercised and therefore the 
lease liabilities were calculated only to the break-clause date. 

The Group as lessor
The Group leases a number of ex-trading properties and surplus units in trade parks owned by the Group to third parties. Property rental 
income earned during the year in respect of these properties was £5.4m (2019: £6.4m).

At the balance sheet date, the Group had contracts with lessees for the following undiscounted future minimum lease payments:

£m

Within one year
One to two years
Two to three years
Three to four years
Four to five years
After five years

2020

4.5
3.9
3.5
3.1
2.8
8.7

26.5

2019

4.8
3.6
3.9
3.5
3.1
13.4

32.3

Inventories

11. 
Accounting policy
Inventories, which consist of goods for resale, are stated at the lower of average weighted cost and net realisable value. Cost comprises direct 
materials and, where applicable, direct labour costs and those overheads that have been incurred in bringing the inventories to their present 
location and condition. Net realisable value is the estimated selling price less the estimated costs of disposal.

£m

Inventories

2020

840.7

2019

937.8

Travis Perkins plc  Annual Report and Accounts 2020

151

Financial statementsGovernanceStrategic reportNotes to the consolidated financial statements continued
For the year ended 31 December 2020

Assets and liabilities continued

12.  Supplier income
Accounting policy
Supplier income comprises fixed price discounts, volume rebates and customer sales support.

Fixed price discounts and volume rebates received and receivable in respect of goods which have been sold are initially deducted from the cost 
of inventory and therefore reduce cost of sales in the income statement when the goods are sold. Where goods on which the fixed price 
discount or volume rebate has been earned remain in inventory at the year end, the cost of that inventory reflects those discounts and rebates.

The Group receives customer sales support payments that are made entirely at the supplier’s option, that are requested by the Group when a 
specific product is about to be sold to a specific customer and for which payment is only received after the sale has been completed.

All customer sales support receipts received and receivable are deducted from cost of sales when the sale to the third party has been 
completed, i.e. when the customer sales support payment has been earned.

Supplier income receivable is netted off against trade payables when there is a legally binding arrangement in place and it is management’s 
intention to do so, otherwise amounts are included in other receivables in the balance sheet.

Other supplier income relates to customer sales support received in respect of sales of specific products to specific customers which is 
included in the income statement when the relevant sale occurs, i.e. when all conditions for it to be earned have been met.

Supplier income balances included within the Group balance sheet are as follows:

£m

Other receivables and trade payables
Inventories

Net balance sheet position

13.  Trade and other receivables
Accounting policy

2020

207.0
(91.0)

116.0

2019

428.0
(305.0)

123.0

Trade and other receivables
The Group’s trade and other receivables at the balance sheet date comprise principally of amounts receivable from the sale of goods, amounts 
due in respect of rebates in relation to unbilled work in progress and sundry prepayments. 

Impairment of financial assets
Trade receivables are subject to the expected credit loss model in IFRS 9 – Financial Instruments.

The Group applies the IFRS 9 – Financial Instruments simplified approach to measuring expected credit losses.

This uses a lifetime expected loss allowance for all trade receivables. To measure the expected credit losses trade receivables have been 
grouped based on shared credit risk characteristics and the days past due.

Trade receivables are written off when there is no reasonable expectation of recovery. Indicators that there is no reasonable expectation of 
recovery include the failure of a debtor to engage in a repayment plan with the Group and the commencement of legal proceedings.

£m

Current:
Trade receivables
Allowance for doubtful debts

Other receivables
Loan notes
Prepayments and accrued income

Trade and other receivables

152

Travis Perkins plc  Annual Report and Accounts 2020

2020

2019

664.4
(30.6)

633.8
187.9
2.8
68.2

892.7

743.0
(20.0)

723.0
444.4
–
72.3

1,239.7

The Directors consider that the only class of asset containing material credit risk is trade receivables. The average credit term taken for sales of 
goods is 59 days (2019: 57 days). No interest is charged on the trade receivable from the date of the invoice until the date the invoice is 
classified as overdue according to the trading terms agreed between the Group and the customer. Thereafter, the Group retains the right to 
charge interest at 4% pa above the clearing bank base rate on the outstanding balance.

Other information

Movement in the allowance for doubtful debts

£m

At 1 January
Amounts written off during the year
Charge in the year

At 31 December

2020

20.1
(8.9)
19.4

30.6

2019

18.7
(19.3)
20.6

20.0

Expected credit loss assessment
The following table provides information about the exposure to credit risk and expected credit losses for trade receivables as at 31 December 2020.

£m

Current (not past due)
Days overdue:
1–30
31–60
61–90
91–120
More than 120

Gross carrying 
amount

Weighted average 
loss rate

609.2

17.5
6.0
3.5
5.7
22.4

664.4

1.0%

12.6%
20.7%
49.9%
90.0%
90.0%

Net loss
 allowance

(5.1)

(1.8)
(1.0)
(1.5)
(4.3)
(16.9)

(30.6)

Credit 
impaired

No

No
No
No
No
Yes

Loss rates are based on actual credit loss experience over the past five years.

Key estimate - impairment of trade receivables
The outbreak of Covid-19 has had a material impact on businesses around the world and the economies in which the Group operates. Given the 
rapidly changing economic impact and the effect of substantial government and central bank relief actions and support measures, the Directors 
have made various judgements to best reflect the range of outcomes at the reporting date. The expected credit loss for current debt has been 
increased to reflect the Group’s experience in the 2008–2009 recession and overdue debt has been provided against as if it were one ageing 
bracket older.

In the view of the Directors, the highest reasonably possible level of debt impairment in 2021 would be 1.4% losses on current debt, reflecting 
the Group’s experience in the 1990–1991 recession. This would increase the charge for credit losses in relation to debt as at 31 December 2020 
by c.£2m and would reflect a scenario where the UK economy enters a deep recession in the financial and non-financial sectors of the 
economy and where there was limited support offered to businesses, households and the economy by the UK Government and the Bank of 
England. The lowest reasonably possible level of debt impairment would be 0.3% losses on current debt and historical levels on overdue debt. 
This would reduce the credit losses in relation to debt as at 31 December 2020 by c.£7m and would reflect a scenario where either continued 
government support or rapid economic recovery resulted in no significant economic downturn in 2021.

The following table provides information about the exposure to credit risk and expected credit losses for trade receivables as at 31 December 2019.

£m

Current (not past due)
Days overdue:
1–30
31–60
61–90
91–120
More than 120

Gross carrying 
amount

Weighted average 
loss rate

Loss
 allowance

Credit 
impaired

673.7

35.0
13.6
3.5
2.1
15.1

743.0

0.4%

4.2%
7.8%
17.9%
31.4%
91.4%

(2.4)

(1.5)
(1.1)
(0.6)
(0.6)
(13.8)

(20.0)

No

No
No
No
No
Yes

Travis Perkins plc  Annual Report and Accounts 2020

153

Financial statementsGovernanceStrategic reportNotes to the consolidated financial statements continued
For the year ended 31 December 2020

Assets and liabilities continued
14.  Non-current assets held for sale
The Primaflow F&P wholesale business, which formed part of the Plumbing & Heating segment, was sold on 31 January 2020 for cash 
consideration of £50.1m. See note 31 for details. In accordance with IFRS 5 – Non-current Assets Held For Sale and Discontinued Operations, the 
assets and liabilities of this business have been classified as held for sale in the balance sheet as at 31 December 2019.

Assets of disposal group classified as held for sale

Goodwill (note 8)
Property, plant and equipment (note 9)
Right-of-use assets (note 10)
Inventories
Trade and other receivables

Total assets

Liabilities of disposal group classified as held for sale

Non-current lease liability (note 10)
Current lease liability (note 10)
Trade and other payables

Total liabilities

£m

2.9
4.2
19.0
35.7
76.2

138.0

£m

17.5
2.1
71.9

91.5

No adjustment was made to write down the assets and liabilities held for sale to their fair value less cost to sell as this was in excess of their 
carrying value. The Group has not presented Primaflow F&P’s operations as discontinued as this business was not a major line of business or 
geographical area of operations, contributing £301.5m of the Group’s revenue in the year ended 31 December 2019.

15.  Provisions
Accounting policy
A provision is recognised in the balance sheet when the Group has a present legal or constructive obligation because of a past event, and it is 
probable that an outflow of economic benefits will be required to settle the obligation. Provisions are measured at the Directors’ best estimate  
of the expenditure required to settle the obligation at the balance sheet dates, and are discounted to present value.

Should a provision ultimately prove to be unnecessary then it is credited back into the income statement. Where the provision was originally 
established as an adjusting item, any release is shown as an adjusting credit.

The Group has a number of vacant and partly sublet leased properties. Where necessary a provision has been made for the residual 
commitments for rates and other payments after taking into account existing and anticipated subtenant arrangements. 

It is Group policy to self insure using policies with a high excess against claims arising in respect of damage to assets, or due to employers or 
public liability claims. The nature of insurance claims means they may take some time to be settled. The insurance claims provision represents 
management’s best estimate, based upon external advice of the value of outstanding claims against it where the final settlement date is 
uncertain, in line with IAS 37.

The Group operates a large estate, with many sites running complex and busy yards. The Group also operates one of the largest vehicle fleets in 
the UK, distributing heavy and bulky materials. Certain products that the Group sells pose health and safety risks. The Group is exposed to the 
risk of accidents that cause significant harm to people, with associated fines and civil liabilities.

£m

Property

Insurance

Restructuring

At 1 January 2019
Adjustment for change in accounting policy 

At 1 January 2019 (adjusted)
Charge to income statement
Utilisation of provision
Unwinding of discount

At 1 January 2020
Charge/(release) to income statement
Utilisation of provision

At 31 December 2020

Included in current liabilities
Included in non-current liabilities

154

Travis Perkins plc  Annual Report and Accounts 2020

29.8
(12.4)

17.4
8.0
(4.3)
0.1

21.2
27.4
(6.8)

41.8

19.9
21.9

41.8

31.3
–

31.3
7.8
(6.4)
–

32.7
2.1
(3.5)

31.3

31.3
–

31.3

17.3
–

17.3
20.3
 (23.1)
–

14.5
36.3
(44.0)

6.8

6.8
–

6.8

Total

78.4
(12.4)

66.0
36.1
(33.8)
0.1

68.4
65.8
(54.3)

79.9

58.0
21.9

79.9

Restructuring provision relates to the branch closures and restructuring activities treated as adjusting items and discussed note 3. It excludes 
property-related provisions and inventory and trade creditor amounts which are separately classified.

Should a provision ultimately prove to be unnecessary then it is credited back to the income statement. Where the provision was originally 
established as an adjusting item, any release is disclosed as an adjusting credit. The 2020 charge to property provisions of £27.4m is presented 
after a credit of £5.8m relating to the release of property provisions originally created through adjusting items.

The following table details the Group’s liquidity analysis of its provisions, based on the undiscounted net cash outflows.

Other information

£m

2020:
Property
Insurance
Restructuring

2019:
Property
Insurance
Restructuring

0–1 year

1–2 years

2–5 years

5+ years

19.9
31.3
6.8

58.0

10.5
32.7
14.5

57.7

7.1
–
–

7.1

5.1
–
–

5.1

10.6
–
–

10.6

5.6
–
–

5.6

4.2
–
–

4.2

0.5
–
–

0.5

Total

41.8
31.3
6.8

79.9

21.7
32.7
14.5

68.9

16.  Deferred tax
The following are the major deferred tax assets and liabilities recognised by the Group and movements thereon during the current and prior 
reporting periods.

£m
(Asset)/liability:

At 1 Jan  

2019 Acquisitions

Recognised 
in income

Recognised 
in equity

Recognised  
in other 
comprehensive 
income

At 1 Jan  

2020 Acquisitions

Recognised 
in income

Recognised  
in equity

Recognised  
in other 
comprehensive 
income

At 31 Dec 
2020

Capital allowances
Trading losses
Revaluation of property
Share-based payments
Provisions
Property assets  

acquired in business 
combinations

Brand
Pension scheme asset 

(note 18)

Adjusting items –  

deferred tax (note 3)

Leases 

Deferred tax

(2.2)
–
7.6
(2.0)
6.0

5.5
47.5

15.4

–
(21.3)

56.5

–
(1.9)
–
–
–

–
3.4

–

–
–

1.5

1.3
–
–
(3.6)
(4.5)

(0.6)
(2.5)

1.8

27.1
(1.9)

17.1

–
–
–
(4.1)
–

–
–

–

–
–

–
–
–
–
–

–
–

(0.9)
(1.9)
7.6
(9.8)
1.5

4.9
48.4

(8.3)

9.0

–
–

27.1
(23.2)

(4.1)

(8.3)

62.7

–
–
–
–
–

–
–

–

–
–

–

(4.8)
(0.4)
–
(0.2)
1.3

(0.1)
4.1

–
–
0.9
1.7
–

–
–

2.9

22.0

0.9
(13.8)

(10.1)

–
–

24.6

–
–
–
–
–

–
–

–

–
–

–

(5.7)
(2.3)
8.5
(8.3)
2.8

4.8
52.5

33.9

28.0
(37.0)

77.2

At 31 December 2020, the Group had unused capital losses of £40.6m (2019: £40.6m) available for offset against future capital profits. No 
deferred tax asset has been recognised because it is improbable that future taxable profits will be available against which the Group can utilise 
the losses. £38.7m arose prior to the Group acquiring Wickes and the remainder arose in PTS in 2015. Those businesses own no assets that 
may generate a future capital gain against which the losses can be offset. Other than disclosed above, no deferred tax assets and liabilities have 
been offset.

The Group also has unused trading losses of £82.8m in relation to its Toolstation Europe business. Of these, no deferred tax asset has been 
recognised on £70.9m as it is considered, at the balance sheet date, improbable that sufficient taxable profits will be generated in a time frame 
suitable to allow for recognition. £21.0m of these losses are also subject to restricted carry forward rules reducing their likelihood of being 
utilised further. This position will be reviewed annually.

A UK corporation rate of 19% (effective 1 April 2020) was substantively enacted on 17 March 2020, reversing the previously enacted reduction 
in the rate from 19% to 17%.  This will increase the company’s future current tax charge accordingly. The deferred tax liability at 31 December 
2020 has been calculated at 19% (2019: 17%).

Travis Perkins plc  Annual Report and Accounts 2020

155

Financial statementsGovernanceStrategic reportNotes to the consolidated financial statements continued
For the year ended 31 December 2020

Assets and liabilities continued
17.  Trade payables and other liabilities
Accounting policy
Trade and other payables principally comprise amounts outstanding for trade purchases and ongoing costs and are measured at amortised 
cost. The Directors consider that the carrying amount of trade payables approximates to their fair value. The Group has financial risk 
management policies in place to ensure that all payables are paid within the credit time frame.

£m

Trade payables
Other taxation and social security
Other payables
Accruals and deferred income

Trade and other payables

2020

892.7
50.1
124.1
237.3

1,304.2

2019

1,143.4
74.2
227.5
168.8

1,613.9

Included in trade payables at 31 December 2020 are amounts of £89.8m (2019: £177.9m) which are due for settlement under supplier 
financing arrangements with third-party banks. Suppliers choose to enter into these arrangements which provide access to the option of early 
settlement of invoices at interest rates based on Travis Perkins’ credit rating. If suppliers do not elect for early payment, invoices are settled on 
the date agreed in the existing payment terms. In some cases, Travis Perkins has agreed extensions to payment terms with suppliers who 
regularly access the scheme, with the longest payment terms in place of 93 days, and extension of 31 days. 

The total net amount outstanding where terms have been extended at 31 December 2020 was £18.3m (2019: £14.4m). These arrangements 
do not provide the Group with a significant benefit of additional financing and have been put in place for the benefit of the Group’s suppliers, 
providing them with access to cost-efficient third-party funding. As such outstanding balances are classified as trade payables and form part of 
the operating cash flows movement in the Consolidated cash flow statement. There are no significant judgements applied in the calculation of 
supplier finance balances.

During the year the Group deferred £107.4m of VAT payments through the UK Government’s financial support packages to help companies 
affected by Covid-19. This was repaid on 18 December 2020. The other payables balance includes £37.5m in relation to the government 
assistance from Business Rates Relief, following the Group’s decision to repay the benefits received by Wickes and Toolstation.

18.  Pension arrangements
Accounting policy
Payments to defined contribution retirement benefit schemes are recognised as an expense when colleagues have rendered services entitling 
them to the contributions.

For defined benefit schemes, the cost of providing benefits is determined using the projected unit credit method with actuarial valuations being 
carried out at the end of each reporting period. Remeasurement comprising actuarial gains and losses, the effects of asset ceilings and minimum 
funding payments and the return on scheme assets (excluding interest) are recognised immediately in the balance sheet with a charge or credit to 
the statement of comprehensive income. Remeasurement recorded in the statement of comprehensive income is not recycled.

Net interest is calculated by applying a discount rate to the net defined benefit liability or asset. Net interest expense or income is recognised 
within finance costs.

Where the Group is committed to pay additional contributions under a minimum funding arrangement and it has no unconditional right to 
receive any surplus in a winding up of the scheme, the pension obligation recognised in the financial statements is the higher of the IAS 19 
(revised 2011) obligation or the net present value of future minimum funding payments to which the Group is unconditionally committed, 
discounted using the IAS 19 (revised 2011) discount rate.

The Group operates four final salary schemes being The Travis Perkins Pensions and Dependants’ Benefit Scheme (“the TP DB scheme”) and 
the immaterial Platinum pension scheme (“the TP Schemes”) and the “BSS Schemes” being the BSS Defined Benefit Scheme (“the BSS DB 
Scheme”) and the immaterial BSS Ireland Defined Benefit Scheme. All defined benefit schemes are closed to new members and future accrual.

Defined benefit schemes
The assets of the TP DB schemes are held separately from those of the Group under the control of the schemes’ trustees. Colleagues are 
entitled to start drawing a pension, based on their membership of a scheme, on their normal retirement date. If colleagues choose to retire early 
and draw their pension, or late and defer drawing their pension, then the amount they receive is scaled down or up accordingly.

A full actuarial valuation of the TP DB scheme was carried out as at 30 September 2020. The IAS 19 valuation has been based upon the results 
of the 30 September 2020 valuation and then updated to 31 December 2020 by a qualified actuary. The present values of the defined benefit 
obligations, the related current service costs and the past service costs for the TP Schemes were measured using the projected unit method.

The assets of the BSS Schemes are held separately from those of the Group in funds under the control of the schemes’ trustees. The most 
recent actuarial valuations of the BSS schemes’ assets and the present value of the defined benefit obligations were carried out as at 
30 September 2020. The present value of the defined benefit obligation and the related current service cost and past service cost were 
measured using the projected unit method.

156

Travis Perkins plc  Annual Report and Accounts 2020

Other information

In June 2010, an agreement was reached with the Trustees of the TP DB scheme to fund £34.7m of the funding deficit using a Group-
controlled special purpose vehicle (“SPV”). The pension scheme is entitled to receive the income of the SPV for a period of up to 20 years. This 
entitlement was previously contingent and subject to funding levels, which resulted in a restriction in the amount recognised as a scheme asset. 
These payments were guaranteed in December 2018. This income is backed by the security of 16 Travis Perkins’ freehold properties. As the 
SPV is consolidated into the Travis Perkins plc Group accounts, advantage has been taken of Regulation 7 of The Partnership (Accounts) 
Regulations 2008 and accounts for the SPV will neither be audited or filed.

The TP Schemes and the BSS Schemes expose the Group to actuarial risks such as investment risk, interest rate risk and longevity risk. A 
summary of the risks and the management of those risks is given below and continued overleaf.

Investment risk

Interest risk

Longevity risk

The present value of the defined benefit liabilities of the schemes is calculated using a discount rate predetermined by 
reference to high-quality corporate bond yields. If the return on scheme assets is below this rate it may create a plan deficit. 
Following a review of the investment strategy, a derisking exercise is currently being undertaken with a higher proportion of 
the largest two pension schemes’ assets being invested in gilts and corporate bonds (“liability driven investments”). 
Currently the schemes have investments in equity securities, secured finance assets, bonds, debt instruments and real 
estate. Due to the long-term nature of the scheme liabilities the trustees of the pension funds previously considered it 
appropriate that a reasonable portion of the scheme assets should be invested in equities.

A decrease in corporate bond yields will increase the schemes’ liabilities, but the effect will be partially offset by an increase 
in the return on the schemes’ bond and gilt assets.

The present value of the liabilities of the schemes is calculated by reference to the best estimate of mortality of pension 
scheme members both during and after their employment. An increase in the life expectancy of the schemes’ members 
will increase the schemes’ liabilities.

The investment strategy for the UK scheme is controlled by the trustee in consultation with the Company. The scheme assets do not include 
any of the Group’s own financial instruments.

All fair values are provided by the fund managers. Where available, the fair values are quoted prices (eg listed equity, sovereign debt and 
corporate bonds). Unlisted investments (eg private equity) are included at values provided by the fund manager in accordance with relevant 
guidance. Other significant assets are valued based on observable inputs such as yield curves.

The liability driven investments, which comprise fixed interest and index-linked gilts, futures, interest and inflation rate swaps, repurchase 
agreements and liquidity funds, are all daily priced and traded.

The Directors have agreed with the BSS Schemes’ Trustees and the TP DB Schemes’ Trustees that, following the elimination of the deficits in 
these schemes, no further contributions from the Group are currently required. The ongoing management and administrative expenses of the 
BSS Schemes and the TP DB Schemes are also now being met by the schemes.

a.  Major actuarial assumptions

Rate of increase of pensions in payment (post 2006 entitlement)
Rate of increase of pensions in payment 1997–2006
Discount rate
Inflation assumption – RPI
Inflation assumption – CPI

At 31 December 
2020

At 31 December 
2019

1.95%
2.70%
1.40%
2.75%
2.15%

2.05%
2.95%
2.00%
3.05%
2.05%

The yield curve used in setting the discount rate, which includes bonds with an average AA rating and excludes bonds which are sub-sovereign 
or issued by universities to reflect the credit risk of the defined benefit schemes. In respect of longevity, the valuation adopts the S3PA year of 
birth tables with improvements in life expectancy to continue in the medium term, with base year appropriate to the member’s date of birth. 

The methodology for determining the inflation assumptions has been revised in the year in line with recent reforms. The net impact of the 
revisions, principally changes to the inflation risk premium and the gap applied between RPI and CPI, has not had a material impact on the net 
IAS 19 position.

Weighted average life expectancy at age 65 for mortality tables used to determine pension liabilities at 31 December 2020:

Current member age

45
45
65
65

Sex

Male
Female
Male
Female

Life expectancy

22.5
25.6
21.3
23.4

Travis Perkins plc  Annual Report and Accounts 2020

157

Financial statementsGovernanceStrategic reportNotes to the consolidated financial statements continued
For the year ended 31 December 2020

Assets and liabilities continued

18.  Pension arrangements continued
b.  Amounts recognised in income

£m

Current service costs and administration expenses
Net interest income

Total pension (charge)/credit

TP
Schemes

(1.2)
1.1

(0.1)

2020

BSS
Schemes

(0.4)
–

(0.4)

Group

(1.6)
1.1

(0.5)

TP
Schemes

(0.9)
2.3

1.4

2019

BSS
Schemes

(0.5)
0.1

(0.4)

Group

(1.4)
2.4

1.0

c.  Amounts included in the balance sheet
The amount included in the balance sheet arising from the Group’s obligations in respect of all of its defined benefit schemes and the 
movements during the year:

£m

Fair value of plan assets
Present value of defined benefit obligations

Gross actuarial surplus/(deficit)

Gross pension asset/(liability) at 31 December
Deferred tax liability (note 16)

Net pension asset at 31 December

TP
Schemes

1,359.7
(1,214.1)

145.6

145.6

2020

BSS
Schemes

411.1
(378.3)

32.8

32.8

Group

1,770.8
(1,592.4)

178.4

178.4
(33.9)

144.5

TP
Schemes

1,220.4
(1,165.4)

55.0

55.0

2019

BSS
Schemes

361.6
(364.0)

(2.4)

(2.4)

Group

1,582.0
(1,529.4)

52.6

52.6
(8.9)

43.7

The deferred tax liability of £33.9m (2019: £8.9m) has been recognised at the standard rate of corporation tax and not the 35% rate applicable 
for refunds from pension schemes, as this rate best reflects the rate at which the liability will unwind.

£m

At 1 January actuarial asset/(deficit)

Current service costs and administration expenses charged to  

the income statement

Net interest income
Contributions from sponsoring companies
Foreign exchange
Return on plan assets (excluding amounts included in net interest)
Actuarial gain/(loss) arising from changes in demographic 

assumptions

Actuarial loss arising from changes in financial assumptions
Actuarial gain arising from experience adjustments

Gross pension asset/(liability) at 31 December

TP
Schemes

55.0

(1.2)
1.1
2.4
–
148.1

47.0
(127.4)
20.6

145.6

2020

BSS
Schemes

(2.4)

(0.4)
–
10.6
0.1
45.2

13.5
(36.1)
2.3

32.8

Group

52.6

(1.6)
1.1
13.0
0.1
193.3

60.5
(163.5)
22.9

178.4

TP
Schemes

82.3

(0.9)
2.3
2.1
–
127.1

(0.9)
(161.5)
4.5

55.0

2019

BSS
Schemes

(1.1)

(0.5)
0.1
11.3
–
34.7

(0.3)
(48.3)
1.7

(2.4)

Group

81.2

(1.4)
2.4
13.4
–
161.8

(1.2)
(209.8)
6.2

52.6

158

Travis Perkins plc  Annual Report and Accounts 2020

d.  Major categories and fair value of scheme assets
The major categories and fair values of scheme assets at the end of the reporting period for each category are as follows:

Other information

£m

Level 1:
Cash
Level 2:
Equities
Secured finance
Corporate bonds
Diversified growth fund
Liability driven investments
Repurchase agreements
Property funds
Level 3:
SPV asset

e.  Actual return on scheme assets

TP Schemes
BSS Schemes

f.  Movements in the fair value of scheme assets

£m

At 1 January
Interest on scheme assets
Return on scheme assets not including interest
Foreign exchange
Administration expenses
Contributions from sponsoring companies
Benefits paid

At 31 December

g.  Movements in the present value of defined benefit obligations

£m

At 1 January
Service cost
Interest cost
Foreign exchange
Experience adjustments
Actuarial gain/(loss) arising from changes in demographic assumptions
Actuarial loss arising from changes in financial assumptions
Benefits paid

At 31 December 2020

At 31 December 2019

TP
Schemes

BSS
Schemes

TP
Schemes

BSS
Schemes

7.1

3.0

3.7

3.2

2.3
169.2
418.0
0.9
1,428.4
(800.3)
100.0

34.1

1,359.7

2.1
57.0
124.9
36.0
403.0
(243.9)
29.0

65.0
172.8
336.5
119.6
1,040.1
(656.7)
100.5

20.6
48.9
105.6
34.7
323.0
(203.5)
29.1

–

38.9

–

411.1

1,220.4

361.6

2020

2019

£m

172.2
52.3

%

14.1%
14.5%

£m

158.3
43.7

%

14.3%
13.5%

TP
Schemes

1,220.4
24.1
148.1
–
(0.8)
2.4
(34.5)

1,359.7

TP
Schemes

(1,165.4)
(0.4)
(23.0)
–
20.6
47.0
(127.4)
34.5

2020

BSS
Schemes

361.6
7.1
45.2
0.6
(0.4)
10.6
(13.6)

Group

1,582.0
31.2
193.3
0.6
(1.2)
13.0
(48.1)

TP
Schemes

1,103.8
31.2
127.1
–
(0.7)
2.1
(43.1)

2019

BSS
Schemes

322.8
9.1
34.7
(0.6)
(0.5)
11.3
(15.2)

Group

1,426.6
40.3
161.8
(0.6)
(1.2)
13.4
(58.3)

411.1

1,770.8

1,220.4

361.6

1,582.0

2020

BSS
Schemes

(364.0)
–
(7.1)
(0.5)
2.3
13.5
(36.1)
13.6

Group

(1,529.4)
(0.4)
(30.1)
(0.5)
22.9
60.5
(163.5)
48.1

TP
Schemes

(1,021.5)
(0.2)
(28.9)
–
4.5
(0.9)
(161.5)
43.1

2019

BSS
Schemes

(323.9)
–
(9.0)
0.6
1.7
(0.3)
(48.3)
15.2

Group

(1,345.4)
(0.2)
(37.9)
0.6
6.2
(1.2)
(209.8)
58.3

At 31 December

(1,214.1)

(378.3)

(1,592.4)

(1,165.4)

(364.0)

(1,529.4)

Travis Perkins plc  Annual Report and Accounts 2020

159

Financial statementsGovernanceStrategic reportNotes to the consolidated financial statements continued
For the year ended 31 December 2020

Assets and liabilities continued

18.  Pension arrangements continued
h.  Amounts recognised in the statement of other comprehensive income 

£m

Return on scheme assets (excluding amounts included in net 

TP
Schemes

2020

BSS
Schemes

Group

TP
Schemes

2019

BSS
Schemes

Group

interest)

148.1

45.2

193.3

127.1

34.7

161.8

Actuarial gain/(loss) arising from changes in demographic 

assumptions

Actuarial loss arising from changes in financial assumptions
Actuarial gain arising from experience adjustments
Remeasurement of net defined pension liability

47.0
(127.4)
20.6
88.3

13.5
(36.1)
2.3
24.9

60.5
(163.5)
22.9
113.2

(0.9)
(161.5)
4.5
(30.8)

(0.3)
(48.3)
1.7
(12.2)

(1.2)
(209.8)
6.2
(43.0)

i.  Maturity profile of obligations
The maturity profile and weighted average duration of the defined benefit obligations for the schemes are as follows:

£m

2020–2029
2030–2039
2040–2049
2050–2059
2060–2069
2070–2079
2080–2089

Weighted average duration

£m

2019–2028
2029–2038
2039–2048
2049–2058
2059–2068
2069–2078
2079–2088

Weighted average duration

2020

TP
Schemes

20.3%
26.6%
24.4%
17.9%
8.5%
2.0%
0.2%

BSS
Schemes

21.0%
27.0%
24.5%
17.6%
8.2%
1.7%
0.1%

19.3 years

19.3 years

2019

TP
Schemes

20.1%
26.4%
24.5%
18.1%
8.6%
2.1%
0.2%

BSS
Schemes

19.7%
26.9%
24.8%
18.1%
8.6%
1.8%
0.1%

19.2 years

19.2 years 

j.  Sensitivities
The estimated effects of changing the key assumptions (discount rate, inflation and life expectancy) on the IAS 19 – Employee Benefits (revised 
2011) balance sheet position as at 31 December 2020 is given below.

£m
Assumption

Discount rate

Inflation

Longevity

Increase of 0.1%
Decrease of 0.1%
Increase of 0.1%
Decrease of 0.1%
Increase of 1 year
Decrease of 1 year

TP
Schemes

BSS
Schemes

(22)
23
14
(15)
57
(57)

(7)
7
6
(6)
20
(19)

k.  Defined contribution schemes
The Group operates two defined contribution schemes for all qualifying colleagues. The pension cost, which represents contributions payable 
by the Group, amounted to £21.4m (2019: £20.7m).

l.  Pension scheme contributions for the year
The total charge to the income statement disclosed in note 4 of £23.0m (2019: £25.0m) comprises defined benefit scheme current service 
costs of £1.6m (2019: £1.4m) and £21.4m (2019: £23.6m) of contributions payable to the defined contribution schemes.

160

Travis Perkins plc  Annual Report and Accounts 2020

Other information

Key estimate over pension assumptions
The Group has chosen to adopt assumptions that the Directors believe are generally in line with comparable companies. If the difference 
between actual inflation is greater than assumed, or if long-term interest rates are lower than assumed, or if the average life expectancy of 
pensioners increases, then the pension deficit could be materially greater/lower than currently stated in the balance sheet. Where the pension 
obligation is included in the balance sheet at the net present value of the minimum funding payments then the impact on the balance sheet of 
changes in these assumptions is reduced.

The sensitivity of the balance sheet position to changes in key assumptions is disclosed in note 18(j).

Capital

19.  Share capital and reserves
Accounting policy
Equity instruments represent the ordinary share capital of the Group and are recorded at the proceeds received, net of directly attributable 
incremental issue costs.

Consideration paid by the Group for its own shares is deducted from total shareholders’ equity. Where such shares vest to colleagues under the 
terms of the Group’s share incentive schemes or the Group’s Sharesave schemes or are sold, any consideration received is included in 
shareholders’ equity.

a.  Share capital

Ordinary shares of 10p

At 1 January 2019
Allotted under share option schemes

At 1 January 2020
Allotted under share option schemes

At 31 December 2020

Authorised, Issued and fully paid

No.

252,143,923
–

252,143,923
–

252,143,923

£m

25.2
–

25.2
–

25.2

The Company has one class of ordinary share that carries no right to fixed income. The holders of ordinary shares are entitled to receive 
dividends as declared and are entitled to one vote per share at meetings of the Company. All shares rank equally with regard to the Company’s 
residual assets.

b.  Own shares 

No.

At 1 January
Acquired
Reissued

At 31 December

2020

2019

3,944,144
–
(1,065,123)

3,803,831
1,000,000
(859,687)

2,879,021

3,944,144

None of the own shares have been allocated to grants of executive options. The own shares are stated at cost and held by the Employee Share 
Ownership Trust to satisfy options under the Group’s share option schemes. All rights attaching to own shares are suspended until the shares 
are reissued.

Details of all movements in reserves for both the Group and Company are shown in their respective Statement of Changes in Equity.

The cumulative total of goodwill written off directly to reserves for acquisitions from December 1989 to December 1998 is £40.1m. The 
aggregate information for the accounting periods prior to this period is not available.

Travis Perkins plc  Annual Report and Accounts 2020

161

Financial statementsGovernanceStrategic reportNotes to the consolidated financial statements continued
For the year ended 31 December 2020

Capital continued

19.  Share capital and reserves continued
c.  Reserves
A description of the nature and purpose of each reserve is given below:
•  The share premium represents the amounts above the nominal value received for shares sold
•  The merger reserve represents the premium on equity instruments issued as consideration for the acquisition of BSS
•  The revaluation reserve represents the revaluation surplus that arose from property revaluations in 1999 and prior years
•  The own shares reserve represents the cost of shares purchased in the market and held by the Employee Share Ownership Trust to satisfy 

options under the Group’s share option schemes

•  Foreign exchange reserve represents the exchange differences recognised on translation of the assets and liabilities of the foreign operations 

that have a functional currency different from the Group
•  Retained earnings represents cumulative results for the Group

20.  Earnings per share
a.  Basic and diluted earnings per share

£m

Earnings for the purposes of earnings per share

Weighted average number of shares for the purposes of basic earnings per share
Dilutive effect of share options on potential ordinary shares

Weighted average number of ordinary shares for the purposes of diluted earnings per share

(Loss)/earnings per share

Diluted (loss)/earnings per share

2020

(21.9)

2019

121.1

248,566,317
–

247,957,050
2,293,525 

248,566,317

250,250,575

(8.8p)

(8.8p)

48.9p

48.4p

382,770 share options (2019: 1,878,458 share options) had an exercise price in excess of the average market value of the shares during the 
year. As a result, these share options were excluded from the calculation of diluted earnings per share. Share options that would be anti-dilutive 
due to the Group generating a loss have also been excluded from the calculation.

b.  Adjusted earnings per share
Adjusted earnings per share is calculated by excluding the effect of adjusting items and amortisation of acquired intangible assets from earnings.

£m

Earnings for the purposes of earnings per share
Adjusting items
Amortisation of acquired intangible assets
Tax on adjusting items
Adjusting deferred tax
Tax on amortisation of acquired intangible assets

Adjusted earnings

Adjusted earnings per share

Adjusted diluted earnings per share

2020

(21.9)
140.4
9.2
(27.0)
6.4
(1.7)

105.4

42.4p

42.4p

2019

121.1
160.1
9.0
(36.3)
27.1
(1.6)

279.4

112.7p

111.6p

21.  Dividends
Accounting policy
Dividends proposed by the Board of Directors and unpaid at the period end are not recognised in the financial statements until they have been 
approved by shareholders at the Annual General Meeting.

Amounts were recognised in the financial statements as distributions to equity shareholders as follows:

£m

Final dividend for the year ended 31 December 2019 of 31.50 pence (2018: 31.50 pence) per ordinary share
Interim dividend for the year ended 31 December 2020 of nil pence (2019: 15.50 pence) per ordinary share

Total dividend recognised during the year

2020

–
–

–

2019

78.2
38.0

116.2

162

Travis Perkins plc  Annual Report and Accounts 2020

The dividends for 2020 and for 2019 were as follows:

Pence

Interim paid
Final proposed

Total dividend for the year

Other information

2020

–
–

–

2019

15.5
33.0

48.5

The Board suspended the proposal final dividend payment of 33.0 pence per ordinary share in respect of the year ended 31 December 2019 
due to the impact of Covid-19. The Directors do not recommend a final dividend in respect of the year ended 31 December 2020.

22.  Borrowings
Accounting policy
Interest-bearing bank loans and overdrafts, loan notes and other loans are recognised in the balance sheet at amortised cost. Finance charges 
associated with arranging non-equity funding are recognised in the income statement over the life of the facility. All other borrowing costs are 
recognised in the income statement in accordance with the effective interest rate method.

A summary of the Group’s objectives, policies, procedures and strategies with regard to financial instruments and capital management can be 
found in the Strategic Report on page 43. At 31 December 2020 all borrowings were denominated in sterling (2019: sterling).

a.  Summary

£m

Liability to pension scheme 
Sterling bonds
Finance charges netted off borrowings

Current liabilities
Non-current liabilities

b.  Analysis of other borrowings

£m

Borrowings repayable:
On demand or within one year
More than one year, but not more than five years
More than five years

Gross borrowings
Unamortised fees

c.  Facilities
At 31 December 2020, the following facilities were available:

£m

Drawn facilities:
£250m sterling bond (2014)
£250m sterling bond (2020)
£300m sterling bond

Undrawn facilities:
Five year committed revolving credit facility

Bank overdrafts

2020

30.1
550.0
(4.4)

575.7

–
575.7

575.7

2019

31.5
555.8
(4.0)

583.3

–
583.3

583.3

2020

2019

–
550.0
30.1

580.1
(4.4)

575.7

–
555.8
31.5

587.3
(4.0)

583.3

2020

2019

–
250.0
300.0

550.0

400.0

30.0

430.0

255.8
–
300.0

555.8

400.0

30.0

430.0

The Group’s £400m banking facility with a syndicate of banks was extended in 2020, with £54m maturing in January 2024 and the 
remaining £346m maturing in April 2025. The disclosures in note 22(c) do not include leases, loan notes or the effect of finance charges 
netted off bank debt. 

Travis Perkins plc  Annual Report and Accounts 2020

163

Financial statementsGovernanceStrategic reportNotes to the consolidated financial statements continued
For the year ended 31 December 2020

Capital continued

22.  Borrowings continued
c. Facilities continued
During November 2020 the Group raised £250m via a long five-year public bond issuance at a coupon of 3.75%. The proceeds were used to 
repay the £250m September 2021 bond maturity before the end of December, As a result the previous bond was derecognised and a new one 
was issued.

The Group continues to work closely with its relationship banking syndicate. Despite the strong liquidity position, given the impact of the 
Covid-19 crisis and the resulting lockdown period on the Group’s income statement for 2020, the Group took the prudent step to agree a 
relaxation of the financial covenants for the test dates at the end of June and December 2020, as follows:
•  The interest cover covenant was waived for both June and December 2020
•  The net leverage covenant was relaxed to 3.5x for June 2020
•  The net leverage covenant was waived for December 2020
•  A minimum liquidity headroom covenant of £100m was established as at 30 September 2020 and 31 December 2020

d.  Interest
The weighted average interest rates received on assets and paid on liabilities were as follows:

%

Assets:
Short-term deposits
Liabilities:
£250m sterling bond (2020)
£250m sterling bond (2026)
£300m sterling bond
Bank loans and overdrafts

2020

2019

0.3

–
3.8
4.5
1.2

0.8

3.0
–
4.5
1.6

In respect of income earning financial assets and interest-bearing financial liabilities, the following table indicates their effective interest rates at 
the balance sheet date.

£m

Assets:
Short-term deposits

Liabilities:
£250m sterling bond (2020)
£250m sterling bond (2026)
£300m sterling bond

2020

Effective  
interest rate

2019

Effective  
interest rate

£m

0.1%

455.0

–
3.8%
4.5%

–
250.0
300.0

550.0

0.8%

4.4%

4.5%

£m

140.0

255.8

300.0

555.8

e.  Fair values
For both the Group and the Company the fair values of financial assets and liabilities have been determined based on the market prices at 
31 December. There were no material differences between book and fair values on this basis and therefore no further information is disclosed.

Details of the fair values of derivatives are given in note 27.

f.  Guarantees and security
There are cross guarantees on the overdrafts between Group companies.

Travis Perkins Trading Company Limited, Wickes Building Supplies Limited, Travis Perkins (Properties) Limited, TP Property Company Limited, 
Keyline Civils Specialist Limited, Toolstation Limited, The BSS Group Limited and City Plumbing Supplies Holdings Limited are guarantors of the 
following facilities advanced to Travis Perkins plc:
•  £250m sterling bond
•  £300m sterling bond
•  £400m revolving credit facility
•  Currency derivatives (note 27)

The Group companies have entered into other guarantee and counter-indemnity arrangements in respect of guarantees issued in favour of 
Group companies by several banks amounting to approximately £25m (2019: £25m).

164

Travis Perkins plc  Annual Report and Accounts 2020

23.  Net debt
Accounting policy
Cash and cash equivalents comprise cash balances and cash deposits with an original maturity of three months or less held by the Group and 
Company, net of overdrafts. The carrying amount of these assets approximates to their fair value.

Other information

Cash and cash 
equivalents

(255.4)
–
47.5
–
–
–
–

Leases

21.0
1,566.9
(232.6)
–
–
–
57.0

(207.9)

1,412.3

–
–
(297.7)
–
–
–
–

99.3
(21.4)
(222.1)
–
–
–
59.0

(505.6)

1,327.1

a.  Movement in net debt

£m

At 1 January 2019
Recognition of lease liability
Cash flow
Finance charges movement
Amortisation of swap cancellation receipt
Discount unwind on liability to pension scheme
Discount unwind on lease liabilities

At 1 January 2020

Additions to leases 
Disposals of leases
Cash flow
Finance charges movement
Amortisation of swap cancellation receipt
Discount unwind on liability to pension scheme
Discount unwind on lease liabilities

31 December 2020

b.  Covenant net debt

£m

Cash and cash equivalents
Non-current interest-bearing loans and borrowings
Non-current lease liabilities (note 10a)
Current lease liabilities (note 10a)

Net debt
Less: Liability to pension scheme
Less: Lease liabilities

Covenant net debt

Term loan and 
revolving credit 
facility and loan 
notes

Unsecured 
senior US$ 
notes and 
Sterling bonds

Liability to 
pension 
scheme

(1.4)
–
(2.9)
2.2
–
–
–

(2.1)

–
–
(0.5)
0.6
–
–
–

(2.0)

556.6
–
–
0.7
(3.4)
–
–

553.9

–
–
–
(0.5)
(5.8)
–
–

32.8
–
(3.4)
–
–
2.1
–

31.5

–
–
(3.4)
–
–
2.0
–

Total

353.6
1,566.9
(191.4)
2.9
(3.4)
2.1
57.0

1,787.7

99.3
(21.4)
(523.7)
0.1
(5.8)
2.0
59.0

547.6

30.1

1,397.2

2020

2019

505.6
(575.7)
(1,168.3)
(158.8)

(1,397.2)
30.1
1,327.1

(40.0)

207.9
(583.3)
(1,253.6)
(158.7)

(1,787.7)
31.5
1,412.3

(343.9)

Cash and cash equivalents comprises short term deposits of £455.0m (2019: £140.0m) and cash of £50.6m (2019: £67.9m).

24.  Free cash flow

£m

Adjusted operating profit
Less: Profit on disposal of properties

Adjusted operating profit excluding property profit
Depreciation of property, plant and equipment
Amortisation and impairment of internally generated intangibles
Share-based payments
Movement on working capital
Other net interest paid
Interest on lease liabilities
Income tax paid
Capital expenditure excluding freehold purchase
Disposal of plant and equipment

Free cash flow

2020

226.7
(11.5)

215.2
89.6
16.6
15.6
194.6
(28.2)
(59.0)
(44.5)
(107.7)
11.9

304.1

2019

441.5
(20.6)

420.9
97.5
 23.5
19.9
(128.7)
(26.2) 
(57.0)
(52.9)
(120.9)
19.4

195.5

Travis Perkins plc  Annual Report and Accounts 2020

165

Financial statementsGovernanceStrategic reportNotes to the consolidated financial statements continued
For the year ended 31 December 2020

Risk

25.  Net debt to adjusted EBITDA

£m

Operating profit
Depreciation and amortisation

EBITDA

Adjusting operating items (note 3)
Share of associates’ results

Adjusted EBITDA 

Net debt (note 23b)

Net debt to adjusted EBITDA

26.  Return on capital ratios
Group return on capital employed is calculated as follows:

£m

Operating profit
Amortisation of acquired intangible assets
Adjusting items

Adjusted operating profit

Opening net assets
Net pension (surplus)/deficit
Net debt, including opening adjustment for change in accounting policy 

Opening capital employed

Closing net assets
Net pension surplus
Net debt

Closing capital employed

Average capital employed

Group return on capital employed is calculated as follows:

£m

Adjusted operating profit
Average capital employed

Return on capital employed

166

Travis Perkins plc  Annual Report and Accounts 2020

2020

77.1
287.1

364.2

140.4
0.5

505.1

1,397.2

2.8x

2020

77.1
9.2
140.4

226.7

2,587.1
(43.7)
1,787.7

4,331.1

2,713.8
(144.5)
1,397.2

3,966.5

2019

232.1
300.2

532.3

200.4
(4.3)

728.4

1,787.7

2.5x

2019

232.1
9.0
200.4

441.5

2,611.6
(65.8)
1,876.9

4,422.7

2,587.1
(43.7)
1,787.7

4,331.1

4,148.8

4,376.9

2020

226.7
4,148.8

5.5%

2019

441.5
4,376.9

10.1%

Other information

27.  Financial instruments
Accounting policy

Investments and other financial assets classification
The Group classifies its financial assets in the following measurement categories:
•  Those to be measured subsequently at fair value (either through Other Comprehensive Income ‘‘FVOCI’’, or through profit or loss “FVTPL”)
•  Those to be measured at amortised cost.

The classification depends on the business model for managing the financial assets and the contractual terms of the cash flows.

For assets measured at fair value, gains and losses will either be recorded in profit or loss or OCI. For investments in equity instruments that are 
not held for trading, this will depend on whether the Group has made an irrevocable election at the time of initial recognition to account for the 
equity investment at FVTPL or at FVOCI.

The Group reclassifies debt investments when and only when its business model for managing those assets changes.

Measurement
At initial recognition, the Group measures a financial asset at its fair value plus, in the case of a financial asset not at FVTPL, transaction costs 
that are directly attributable to the acquisition of the financial asset. Transaction costs of financial assets carried at FVTPL are expensed in profit 
or loss.

Debt instruments
Subsequent measurement of debt instruments depends on the Group’s business model for managing the asset and the cash flow 
characteristics of the asset. There are two measurement categories into which the Group classifies its debt instruments:
•  Amortised cost: Assets that are held for collection of contractual cash flows where those cash flows represent solely payments of principal and 
interest are measured at amortised cost. Interest income from these financial assets is included in finance income using the effective interest 
rate method. Any gain or loss arising on derecognition is recognised directly in profit or loss and presented in finance income or finance costs, 
together with foreign exchange gains and losses. Impairment losses are presented as a separate line item in the income statement.

•  FVTPL: Assets that do not meet the criteria for amortised cost or FVOCI are measured at FVTPL. A gain or loss on a debt instrument that is 
subsequently measured at FVTPL is recognised in profit or loss and presented net within other gains/(losses) in the period in which it arises.

Equity instruments
The Group subsequently measures all equity investments at fair value. Where the Group’s management has elected to present fair value gains 
and losses on equity investments in OCI, there is no subsequent reclassification of fair value gains and losses to profit or loss following the 
derecognition of the investment. Dividends from such investments continue to be recognised in profit or loss when the Group’s right to receive 
payments is established.

Changes in the fair value of financial assets at FVTPL are recognised in finance income or finance costs in the income statement as applicable. 
Impairment losses (and the reversal of impairment losses) on equity investments measured at FVOCI are not reported separately from other 
changes in fair value.

Put options on non-controlling interests
Put options on non-controlling interests are initially recognised directly in equity at the present value of the redemption liability. Subsequent 
movements in fair value are recognised directly in equity.

Impairment
From 1 January 2018, the Group assesses on a forward-looking basis the expected credit losses associated with its debt instruments carried at 
amortised cost and FVOCI. The impairment methodology applied depends on whether there has been a significant increase in credit risk.

For trade receivables, the Group applies the simplified approach permitted by IFRS 9 – Financial Instruments, which requires expected lifetime 
losses to be recognised from initial recognition of the receivables.

Derivative financial instruments
The Group uses derivative financial instruments to hedge its exposure to interest rate and foreign exchange risks arising from financing 
activities. The Group does not enter into speculative financial instruments. In accordance with its treasury policy, the Group does not hold or 
issue derivative financial instruments for derivative trading purposes.

Derivative financial instruments are stated at fair value. The fair value of derivative financial instruments is the estimated amount the Group 
would receive or pay to transfer to a market participant the derivative at the balance sheet date, taking into account current interest and 
exchange rates and the current creditworthiness of the counterparties.

Foreign currency forward contracts are marked-to-market at the balance sheet date, with any gains or losses being taken through the  
income statement.

Derivatives embedded in commercial contracts are treated as separate derivatives when their risks and characteristics are not closely related to 
those of the underlying contracts, with unrealised gains or losses being reported in the income statement.

Travis Perkins plc  Annual Report and Accounts 2020

167

Financial statementsGovernanceStrategic reportNotes to the consolidated financial statements continued
For the year ended 31 December 2020

Risk continued

27. Financial instruments continued
a.  The carrying value of categories of financial instruments

£m

2020

2019

Financial assets:
Mandatorily at FVTPL
Loans and receivables (including cash and cash equivalents) at amortised cost
Designated instrument-by-instrument as either FVTPL or FVOCI

Financial liabilities:
Mandatorily at FVTPL
Borrowings (note 22a)
Put options on non-controlling interests
Trade and other payables at amortised cost (note 17)

2.8
1,327.3
4.7

1,334.8

1.6
575.7
–
1,016.8

1,594.1

–
1,320.7
2.2

1,322.9

0.7
583.3
1.8
1,293.9

1,879.7

Loans and receivables exclude prepayments of £68.2m (2019: £54.3m). Trade and other payables exclude taxation and social security and 
accruals and deferred income totalling £287.4m (2019: £243.0m). The carrying amount of financial assets recorded in the financial statements, 
which is net of impairment losses, represents the Group’s maximum exposure to credit risk. The Group has considered the impact of credit risk on 
its financial instruments and because the counterparties are banks with strong credit ratings considers its impact to be immaterial.

b.  Fair value of financial instruments
Financial assets and financial liabilities designated as FVTPL comprise foreign currency forward contracts and are measured using quoted 
forward exchange rates.

The following table provides an analysis of financial instruments that are measured subsequent to initial recognition at fair value, grouped into 
levels 1 to 3 based on the degree to which the fair value is observable:
•  Level 1 fair value measurements are those derived from quoted prices (unadjusted) in active markets for identical assets or liabilities
•  Level 2 fair value measurements are those derived from inputs other than quoted prices included within Level 1 that are observable for the 

asset or liability either directly (ie as prices) or indirectly (ie derived from prices)

•  Level 3 fair value measurements are those derived from valuation techniques that include inputs for the asset or liability that are not based 

on observable market data (unobservable inputs)

There were no transfers between levels during the year.

£m

Included in assets:
Level 1
Loan notes at fair value through profit and loss

Included in liabilities:
Level 2
Foreign currency forward contracts at fair value through profit and loss
Level 3
Deferred consideration at fair value through equity

2020

2019

2.8

2.8

1.6

–

1.6

–

–

0.7

1.8

2.5

168

Travis Perkins plc  Annual Report and Accounts 2020

Other information

c.  Interest risk management
The Group is exposed to interest rate risk as entities in the Group borrow funds at both fixed and floating interest rates. The risk is managed by 
the Group by maintaining an appropriate mix between fixed and floating rate borrowings and by the use of interest rate swap contracts and 
forward interest rate contracts when appropriate. Hedging activities are evaluated regularly to align with interest rate views and defined risk 
appetite, ensuring optimal hedging strategies are applied, by either positioning the balance sheet or protecting interest expense through different 
interest rate cycles. At 31 December 2020 no interest rate risks were hedged (2019: none).

d.  Currency forward contracts
The Group acquires goods for sale from overseas, which when not denominated in sterling are paid for principally in US dollars. The Group has 
entered into forward foreign exchange contracts (all of which are less than one year in duration) to buy US dollars to hedge the exchange rate 
risk arising from these anticipated future purchases. At the balance sheet date the total notional value of contracts to which the Group was 
committed was US$85.0m (2019: US$35.0m). The fair value of these derivatives was £1.6m liability (2019: £0.7m liability). These contracts 
are not designated cash flow hedges and accordingly the fair value movement has been reflected in the income statement.

e.  Interest rate sensitivity analysis
A sensitivity analysis has been determined based on the exposure to interest rates for both derivatives and non-derivative financial instruments 
at the balance sheet date. For floating rate liabilities, the analysis is prepared assuming that the amount of liability outstanding at the balance 
sheet date was outstanding for the whole year. A 1.0% increase or decrease is used when reporting interest rate risk internally to key 
management personnel.

At 31 December 2020 the Group had no floating rate liabilities. There was £455m on short-term deposit at 31 December 2020 (2019: £140m). 
A 1.0% increase/decrease in interest rates, with all other variables held constant, would have the following impact on:
•  Profit before taxation for the year ended 31 December 2020 would have increased/decreased by £4.6m (2019: increased/decreased by 

£1.4m) due to the short-term deposits

•  Net equity would have increased/decreased by £3.7m (2019: increased/decreased by £1.1m)

f.  Liquidity analysis
The following table details the Group’s liquidity analysis for its derivative financial instruments and other financial liabilities. The table has been 
drawn up based on the undiscounted net cash flows on the derivative instruments that settle on a net basis and the undiscounted gross cash 
flows on those derivatives that require gross settlement. When the amount payable or receivable is not fixed, the amount disclosed has been 
determined by reference to the projected interest and foreign currency rates as illustrated by the yield curves existing at the reporting date.

£m

Total gross settled: foreign exchange forward contracts
Net settled: 
Put options on non-controlling interests

Total derivative financial instruments

Net settled:
Borrowings
Trade and other payables at amortised cost (note 27a)
Leases (note 10a)

Total financial instruments

0–1 year

(64.7)

–

(64.7)

–
(1,016.8)
(211.1)

(1,292.6)

2020

1–2 years

2–5 years

5+ years

–

–

–

–

–

–

–

–

–

Total

(64.7)

–

(64.7)

–
–
(200.9)

(200.9)

(550.0)
–
(499.2)

(1,049.2)

(30.1)
–
(754.5)

(784.6)

(580.1)
(1,016.8)
(1,665.7)

(3,327.3)

Travis Perkins plc  Annual Report and Accounts 2020

169

Financial statementsGovernanceStrategic reportNotes to the consolidated financial statements continued
For the year ended 31 December 2020

Risk continued

27. Financial instruments continued

£m

Total gross settled: foreign exchange forward contracts
Net settled: 
Put options on non-controlling interests

Total derivative financial instruments

Net settled:
Borrowings
Trade and other payables at amortised cost (note 27a)
Finance leases 

Total financial instruments

0–1 year

(32.0)

(1.8)

(33.8)

–
(1,293.9)
(275.7)

(1,603.4)

2019

1–2 years

2–5 years

5+ years

–

–

–

–

–

–

–

–

–

Total

(32.0)

(1.8)

(33.8)

–
–
(259.5)

(259.5)

(555.8)
–
(659.9)

(1,215.7)

(31.5)
–
(1,020.6)

(1,052.1)

(587.3)
(1,293.9)
(2,215.7)

(4,130.7)

28.  Impairment
Accounting policy

Impairment of tangible and intangible assets
The carrying amounts of the Group’s tangible and intangible assets with a definite useful life are reviewed at each balance sheet date to 
determine whether there is any indication of impairment to their value. If such an indication exists, the asset’s recoverable amount is estimated 
and compared to its carrying value. Where the asset does not generate cash flows that are independent from other assets, the Group estimates 
the recoverable amount of the CGU to which the asset belongs. The recoverable amount of an asset is the greater of its fair value less disposal 
cost and its value-in-use (the present value of the future cash flows that the asset is expected to generate). In determining value in use the 
present value of future cash flows is discounted using a pre-tax discount rate that reflects current market assessments of the time value-of-
money in relation to the period of the investment and the risks specific to the asset concerned.

Where the carrying value exceeds the recoverable amount a provision for the impairment loss is established with a charge being made to the 
income statement. When the reasons for a write down no longer exist the write down is reversed in the income statement up to the net book 
value that the relevant asset would have had if it had not been written down and if it had been depreciated.

For intangible assets that have an indefinite useful life the recoverable amount is estimated at each annual balance sheet date.

Measuring recoverable amounts
The Group tests goodwill and other non-monetary assets with indefinite useful lives for impairment annually or more frequently if there are 
indications that an impairment may have occurred. The recoverable amounts of the goodwill and other non-monetary assets with indefinite 
useful lives are determined from value-in-use calculations. The key assumptions for the value-in-use calculations are those regarding the 
discount rates, growth rates and like-for-like market volume changes which impact sales and therefore cash flow projections and maintenance 
capital expenditure. Management estimates pre-tax discount rates that reflect current market assessments of the time value of money and the 
risks specific to the CGU groupings that are not reflected in the cash flow projections.

Due to Covid-19 and its impact on the UK economy and the Group, an impairment review was performed on Wickes business and the branches 
and stores of the Travis Perkins General Merchant, BSS, CCF, Keyline, Plumbing & Heating and Wickes as at 30 June 2020 as part of the 
preparation of the Group’s interim financial statements. No additional impairment triggers were identified for the Wickes business nor for these 
stores and branches in the second half of 2020. The Travis Perkins General Merchant, BSS, CCF, Keyline, Plumbing & Heating, Toolstation UK 
and Toolstation Europe businesses were reviewed for impairment as at 31 December 2020. 

At the end of the financial year the recoverable amount of goodwill and intangible assets with indefinite useful lives in all segments was in 
excess of their book value. In the absence of a binding agreement to sell the assets and active reference market on which fair value can be 
determined, the recoverable amount of the goodwill and intangible assets with indefinite useful lives was determined according to value-in-use. 
The value-in-use calculations require the use of assumptions.

Key assumptions
The key financial assumptions used in the estimation of the recoverable amount are set out below. The values assigned to the key assumptions 
represent management’s assessment of current market conditions and future trends and have been based on historical data from both external 
and internal sources.

Pre-tax discount rate
Long-term growth rate

170

Travis Perkins plc  Annual Report and Accounts 2020

2020

2019

8.2-11.8%
1.5%

7.4–9.3%
1.6%

Other information

Management determined the values assigned to these financial assumptions as follows:
•  Pre-tax discount rates: these are calculated by reference to the weighted average cost of capital (“WACC”) of the Group and reflect specific 
risks relating to the Group’s industries and the countries in which the Group operates. The pre-tax discount rate is adjusted for risks not 
adjusted for in the cash flow forecasts, including risks related to the size and industry of each CGU. Due to Covid-19 and its impact on debt 
and equity markets, the Group’s cost of capital has increased since December 2019. 

•  Long-term growth rate: This is the weighted average growth rate used to extrapolate cash flows beyond the budget period. This represents the 
forecast GDP growth for the final year considered in the Office for Budget Responsibility’s most recent Economic and Fiscal Outlook report.

Cash flow forecasts are derived from the most recent Board-approved corporate plans updated for changes in current trading conditions and 
adjusted for risks relevant to the cash flows. These updates have included the impact of Covid-19 on sales, operating costs and government 
support schemes, with the forecasts incorporating grants from business rates relief to March 2021. The forecasts have not assumed any 
government support beyond March 2021. The key operating assumptions used in the estimation of future cash flows are:
•  Sales market volume growth on which the approved corporate plans are based are derived from a variety of sources including construction 
and consumer outlook reports, current and forecast housing market transaction numbers and mortgage approval levels. The Directors 
consider this to be the principal operating assumption as it determines management’s approach to the interlinked factors underlying the 
operating margin percentage.

•  Operating margin percentage is forecast in the context of the sales market volume assumptions and is based on historical experience of 

operating margins, adjusted for the impact of changes to product costs and cost-saving initiatives.

Cash flows beyond the corporate plan period (2025 and beyond) have been determined using the long term growth rate.

Impairment charge
At the end of 2020 financial year the recoverable amount of goodwill and intangible assets with indefinite useful lives in all segments was in 
excess of their book value and therefore no impairment has been recognised. The impairment reviews have shown that the Wickes CGU, which 
was disclosed as being sensitive to impairment in the Group’s 2019 Annual Report & Accounts, remains sensitive to changes in the assumptions 
used in the impairment review. Additionally, an impairment of £45.1m was recognised in respect of closed branches across the Merchanting 
and Plumbing & Heating networks and five Wickes stores as discussed in note 3. 

Sensitivity to changes in assumptions
Whilst the Directors believe the assumptions are realistic, there are reasonably possible changes in key assumptions that would cause the 
recoverable amount of the Wickes CGU to be lower than the carrying amount. The key variables applied to the value-in-use calculations for 
Wickes and the value at which the recoverable amount would be equal to the carrying amount of £593.6m (2019: £564.3m), including the 
effect of lease liabilities £128.2m (2019: £102.6m) in excess of right-of-use assets, were:

£m

Pre-tax discount rate
Long-term growth rate
Sales market volume growth
Operating margin

All other variables have been held equal.

2020

2019

Assumption

Sensitivity

Assumption

Sensitivity

11.8%
1.6%
1.0%
5.2%

12.3%
1.2%
0.6%
4.9%

9.3%
1.6%
1.0%
5.1%

10.7%
0.3%
(0.1%)
4.3%

The Directors have assumed that the unusual economic circumstances and government restrictions that currently exist as a result of Covid-19 
will not exist at the end of the corporate plan period. Therefore, the market volume growth and operating margin assumptions and sensitivities 
in this disclosure are based on conditions and performance before Covid-19 as the assumed conditions at the end of the corporate plan period.

The Directors assessed whether, as a result of estimation uncertainty in the key assumptions used in the impairment reviews, there is a 
significant risk of a material adjustment to the carrying amount of any other CGU in 2021 and concluded that this is not the case.

Proposed Wickes demerger
In July 2019 the Group announced its intention to demerge Wickes business. Due to the impact of Covid-19 the planned demerger of the 
Wickes business was put on hold in 2020. This activity has been restarted and if shareholders approve the demerger at the Extraordinary 
General Meeting, scheduled for 27 April 2021, the Wickes business will be distributed to the Group’s shareholders. Should this happen then, in 
accordance with IFRIC 17 – Distributions of Non-cash Assets to Owners, the Group will recognise the distribution at fair value. Any difference 
between the fair value of the Wickes business and the carrying amount of the assets distributed will be recognised in profit or loss.

This is a different valuation basis from that applied in the impairment test, which compares the carrying amount to the higher of value-in-use 
and fair value less costs of disposal.

Other CGU groupings
For all other material CGU groupings, given the prudence already built into the Group’s corporate plan and the level of headroom they show, the 
Directors do not envisage reasonably possible changes to the key operating assumptions that are sufficient to generate a different outcome 
from the impairment calculations undertaken.

Travis Perkins plc  Annual Report and Accounts 2020

171

Financial statementsGovernanceStrategic reportNotes to the consolidated financial statements continued
For the year ended 31 December 2020

Risk continued

28.  Impairment continued
Key estimates over assumptions used in value-in-use calculations
In testing for impairment, the recoverable amount of goodwill and intangible assets is determined by reference to the value-in-use of the  
CGU grouping to which they are attributed. In addition the Directors have made certain estimates concerning discount rates, future cash flows 
and the future development of the business that are consistent with its corporate plan. Whilst the Directors consider their assumptions to be 
realistic, should actual results, including those for market volume changes, be different from expectations, for instance due to a worsening of  
the UK economy, then it is possible that the value of goodwill and other intangible assets included in the balance sheet could become  
materially impaired.

The pre-tax discount rate is derived from the Group’s WACC. The WACC is based upon the risk-free rate for 20 year UK gilts, adjusted for the 
UK market risk premium, which reflects the increased risk of investing in UK equities and the relative volatilities of the equity of the Group 
compared to the market as a whole. The Directors have applied risk-based adjustments to cash flows to reflect their view of the relative risk of 
the Group’s operations.

29.  Capital commitments

£m

Contracted for but not provided in the accounts

30.  Investments
a.  Interest in associates
The reconciliation of the Group’s interest in associates is given below:

£m

At 1 January
Additions to investments
Disposal of investments
Impairment of investments
Share of profit/(losses)
Derecognised following step acquisition (note 31)
Reclassification 

At 31 December

2020

39.2

2019

37.2

2020

1.9
–
–
–
0.5
–
(2.4)

–

2019

34.2
20.6
(0.7)
(0.3)
(4.3)
(47.6)
–

1.9

Travis Perkins plc holds a 34% investment in The Mosaic Tile Company Limited. On 30 September 2020, the Group granted the holders of 
the majority of the share capital a call option over the Group’s interest. The call option was exercisable by the purchase prior to the year-end. 
As a result of this, the Directors concluded that they do not have significant influence and accordingly this investment was reclassified as an 
equity investment.

During the year ended 31 December 2019 the Group disposed of its 49% investment in Toriga Limited and, following the step acquisition of 
Toolstation Europe Limited (see note 31), the Group now owns 97.1% of the business and this is now accounted for as a subsidiary.

The interest in associates includes £nil (2019: £nil) of loans and preference shares.

The Group’s share of associates’ assets and liabilities are as follows:

£m

Current assets
Current liabilities
Non-current assets
Non-current liabilities

Net assets

Group share of net assets
Goodwill

Carrying amount of investment in associates

172

Travis Perkins plc  Annual Report and Accounts 2020

2020

–
–
–
–

–

–
–

–

2019

13.5
(8.4)
0.3
–

5.4

1.8
0.1

1.9

The Group’s share of associates’ income and expenses are as follows:

£m

Income
Expense

Net expense of equity accounted investments

Group share of revenue
Group share of net expense

b.  Investments

£m

Equity investments designated as FVTPL:
Investment in property entity
Shares held in invested entities
Loans receivable at amortised cost:
Loans to property entities
Loans to invested entities

Other information

2020

–
–

–

–
–

2019

66.4
(77.4)

(11.0)

27.0
(31.3)

2020

2019

1.2
3.5

0.8
3.7

9.2

1.2
1.0

0.8
3.7

6.7

The investment in property entity represents a minority holding in a property-owning entity that acquired properties from the Group in 2006 
and 2015. This investment presents the Group with an opportunity to generate returns through both income and capital gains. The Directors 
consider that the carrying amount of these investments approximates to their fair value. The Group provides loans to this entity totalling £0.8m 
(2019: £0.8m) and charges interest at rates of between 10% and 12%.

Group structure

31.  Business combinations and disposals
Accounting policy
All business combinations are accounted for using the acquisition method. The consideration transferred for the acquisition of a subsidiary 
comprises the:
•  Fair values of the assets transferred 
•  Liabilities incurred to the former owners of the acquired business 
•  Equity interests issued by the Group 
•  Fair value of any asset or liability resulting from a contingent consideration arrangement 
•  Fair value of any pre-existing equity interest in the subsidiary

The acquiree’s identifiable assets, liabilities and contingent liabilities that meet the conditions for recognition under IFRS 3 – Business 
Combinations are recognised at their fair value at the acquisition date except that:
•  Deferred tax assets or liabilities and liabilities or assets related to employee benefit arrangements are recognised and measured in 

accordance with IAS 12 – Income Taxes and IAS 19 – Employee Benefits respectively 

•  Liabilities or equity instruments related to the replacement by the Group of an acquiree’s share-based payment awards are measured in 

accordance with IFRS 2 – Share-based Payments

The excess of the consideration transferred, amount of any non-controlling interest in the acquired entity, and acquisition-date fair value of any 
previous equity interest in the acquired entity over the fair value of the net identifiable assets acquired is recorded as goodwill. 

The Group recognises any non-controlling interest in the acquired entity on an acquisition-by-acquisition basis either at fair value or at the 
non-controlling interest’s proportionate share of the acquired entity’s net identifiable assets. Acquisition-related costs are expensed as incurred.

Where a business combination is achieved in stages, the Group’s previously held interest in the acquired entity is remeasured to fair value at the 
acquisition date and the resulting gain or loss, if any, is recognised in the income statement.

Liabilities for contingent consideration are classified as fair value through profit and loss.

a.  Disposal of Primaflow F&P
On 31 January 2020 the Group sold the Primaflow F&P wholesale business for cash consideration of £50.1m. Total net assets sold were 
£48.3m generating profit on disposal of £1.8m. As presented in note 14, the net assets and liabilities of this business were classified as held for 
sale on the balance sheet as at 31 December 2019. As a result of this transaction, £2.9m of goodwill was derecognised by the Group.

As this business did not represent a separate major line of business or geographical area of operations, it has not been shown as a discontinued 
operation in the income statement. The revenue of £27.9m and adjusted operating profit of £0.7m in the period to 31 January 2020 are 
presented in the Group’s financial statements as part of the Plumbing & Heating segment.

Travis Perkins plc  Annual Report and Accounts 2020

173

Financial statementsGovernanceStrategic reportNotes to the consolidated financial statements continued
For the year ended 31 December 2020

Group structure continued

31.  Business combinations and disposals continued
b.  Disposal of Tile Giant Ltd
On 30 September 2020 the Group sold Tile Giant Limited for a total consideration of £6.1m generating profit on disposal of £1.4m. Total 
consideration consists of cash consideration of £3.3m and loan notes of £2.8m.

As this business did not represent a separate major line of business or geographical area of operations it has not been shown as a discontinued 
operation in the income statement. The revenue of £31.0m and adjusted operating loss of £0.2m in the period to 30 September 2020 are 
presented in the Group’s financial statements as part of the Retail segment.

c.  Acquisition of the Underfloor Heating Store Limited
On 30 October 2020 the Group acquired an additional 10% of the issued share capital of the Underfloor Heating Store Limited for cash 
consideration of £6.0m. The Group now owns 100% of the issued share capital of this subsidiary. As a result of this transaction, the amount of 
non-controlling interest recognised in the Group’s equity was reduced by £2.8m.

d.  Acquisition of TFS Holdings Limited
On 17 December 2020 the Group acquired an additional 10% of the issued share capital of the TFS Holdings Limited for consideration of 
£1.9m. The Group now owns 100% of the issued share capital of this subsidiary. As a result of this transaction, the amount of non-controlling 
interest recognised in the Group’s equity was reduced by £1.6m.

e.  Acquisition of Toolstation Europe Ltd in 2019
On 30 September 2019 the Group acquired an additional 49.5% of the ordinary share capital of Toolstation Europe Limited for transferred cash 
consideration of £21.9m, giving the Group a controlling 97.1% share of the business. In accordance with the requirements of the acquisition 
accounting method, the existing 47.5% investment in associate was remeasured to fair value. This fair value was calculated based on the 
amount paid for the additional 49% acquired, creating a gain of £40.3m that was credited to the consolidated income statement as an adjusting 
item (see note 3).

Consideration and assets and liabilities acquired
The consideration is as follows: 

Consideration transferred: cash paid
Fair value of pre-existing equity investment
Settlement of pre-existing loans and preference shares

Total consideration

Fair values ascribed to the identifiable assets and liabilities acquired and the goodwill recognised are:

Property, plant and equipment (note 9)
Intangible assets – trade name (note 8)
Intangible assets – customer relationships (note 8)
Deferred tax liability (note 16)

Right-of-use assets (note 10)
Inventory
Trade and other receivables
Cash
Trade and other payables
Lease liabilities (note 10)

Net identifiable assets acquired 
Less: non-controlling interest

Goodwill (note 8)

Net assets acquired

£m

21.9
21.0
66.7

109.6

£m

8.4
16.8
3.4
(1.5)

14.9
14.3
4.0
1.4
(9.1)
(14.9)

37.7
(0.6)

72.0

109.1

The goodwill recognised is principally made up of the value of the assembled workforce and the value to be derived from recently-opened 
stores that have not yet reached maturity. It will not be deductible for tax purposes.

Measurement of non-controlling interest
The Group has elected to recognise the non-controlling interest in Toolstation Europe Limited at its proportionate share of the acquired 
identifiable assets and liabilities. 

174

Travis Perkins plc  Annual Report and Accounts 2020

Other information

Revenue and profit contribution 
In 2020 the acquired business contributed revenue of £11.2m and a net loss of £4.6m to the Group results. If the acquisition had occurred on 
1 January 2019, the Group revenue for the year ended 31 December 2019 would have been £38.8m higher and the Group profit would have 
been £18.5m lower. 

Outflow of cash to acquire subsidiary, net of cash acquired:

Cash consideration
Less: cash acquired

Net outflow of cash – investing activities

£m

21.9
(1.4)

20.5

f.  Other business combinations and investment activity in 2019
On 2 January 2019 the Group acquired the remaining 25% of the issued share capital of National Shower Spares Limited for cash consideration 
of £1.3m. National Shower Spares Limited is now a wholly-owned subsidiary.

On 15 January 2019 the Group acquired the trade and assets of Ambient Electrical Limited, an online retailer of electric underfloor heating 
products, for cash consideration of £1.0m, generating goodwill of £0.8m.

On 17 May 2019 the Group acquired an additional 35% of the issued share capital of the Underfloor Heating Store Limited for cash 
consideration of £18.5m. This took the Group’s ownership to 90% of the issued share capital of this subsidiary. As a result of this transaction, 
the amount of non-controlling interest recognised in the Group’s equity was reduced by £6.8m.

32.  Staff costs
a.  Average number of persons employed
The average monthly number of persons employed (including Executive Directors):

No.

Sales and distribution
Administration

b.  Aggregate remuneration

£m

Staff costs – wages and salaries
Staff costs – social security costs
Staff costs – other pension costs (note 18)
Share-based payments (note 33)

2020

27,912
1,376

29,288

2020

728.6
70.9
23.0
17.3

839.8

2019

28,544
1,515

30,059

2019

790.0
66.7
25.0
23.0

904.7

Director’s remuneration, including pension contributions and Long Term Incentive (LTI) plan awards, is set out in the Single Total Figure of 
Remuneration table in the Directors’ Remuneration report on page 108. 

The total amounts received or receivable by directors under long term incentive schemes in respect of qualifying service in the year is 
£275,000 (2019: £1,298,000). The aggregate of gains made by the directors in the year on the exercise of share options equated to  
£8,000 (2019: £34,000).

Details with respect to share options exercised in the year are set out on page 113.

Travis Perkins plc  Annual Report and Accounts 2020

175

Financial statementsGovernanceStrategic reportNotes to the consolidated financial statements continued
For the year ended 31 December 2020

People

33.  Share-based payments
Accounting policy
The Group issues equity-settled share-based payments to colleagues (long-term incentives, executive share options and Save As You Earn). 
These payments are measured at fair value at the date of grant using the Black Scholes option-pricing model taking into account the terms and 
conditions upon which the options were granted. The cost of equity-settled awards is recognised on a straight-line basis over the vesting period, 
based on the Group’s estimate of the number of shares that will eventually vest.

a.  Fair value of options
The Black-Scholes option-pricing model is used to calculate the fair value of the options and the amount to be expensed. The probability of the 
performance conditions being achieved was included in the fair-value calculations. The inputs into the model for options granted in the year 
expressed as weighted averages are as follows:

£m

Share price at grant date (pence)
Option exercise price (pence)
Volatility (%)
Option life (years)
Risk-free interest rate (%)
Expected dividends as a dividend yield (%)

Executive 
options

1,148.5
1,143.5
42.5%
2.2
(0.1%)
2.5%

2020

SAYE

1,204.0
898.0
40.7%
3.9
(0.0%)
2.5%

Nil price
options

1,110.8
–
42.5%
2.2
(0.1%)
2.5%

Executive 
options

1,294.0
1,405.5
32.2%
2.2
0.7%
3.7%

2019

SAYE

–
–
–
–
–
–

Nil price
options

1,249.2
–
31.8%
2.3
0.7%
3.7%

Volatility is based on historic share prices over a period equal to the vesting period. Option life used in the model has been based on options 
being exercised in accordance with historical patterns. For executive share options the vesting period is three years.

If options remain unexercised after a period of ten years from the date of grant, these options expire. Options are forfeited if the colleague leaves 
the Group before options vest. SAYE options vest after three or five years and expire three and a half or five and a half years after the date of 
grant.

The risk-free interest rate of return is the yield on zero-coupon UK Government bonds on a term consistent with the vesting period. Dividends 
used are based on actual dividends where data is known and future dividends estimated using a dividend cover of three times (within the 
Board’s target range).

The expected life of options used in the model has been adjusted, based upon management’s best estimate, for the effect of non-transferability, 
exercise restrictions and behavioural considerations.

b.  Income statement charge and shares granted
A description of the share schemes operated by the Group is contained in the remuneration report on pages 93 to 96. The estimated fair values 
of the shares under option granted under the Group’s share schemes in 2020 are as follows:

Share scheme

Co-investment plan (Nil price options)

Performance share plan (Approved scheme - executive options, unapproved scheme - nil price 

options)

Deferred share bonus plan (Nil price options)

SAYE

Grant date

22 September 2020

14 September 2020

14 September 2020

8 October 2020

Fair value for  
the Group
£m

5.8

9.9

1.7

15.0

The Group charged £15.6m (2019: £23.0m) to the income statement in respect of equity-settled share-based payment transactions.

176

Travis Perkins plc  Annual Report and Accounts 2020

c.  Share options for the Group
The number and weighted average exercise price of share options is as follows:

In thousands of options

Outstanding at the beginning of the year
Forfeited during the year
Exercised during the year
Granted during the year

Outstanding at the end of the year

Exercisable at the end of the year

2020

Number
of options

4,356
(874)
(554)
3,304

6,233

225

The Group

Number
of nil price 
options

3,597
(429)
(454)
1,550

4,265

304

Weighted 
average 
exercise price 
(pence)

1,152
1,225
1,499
1,407

1,092

1,401

2019

Number
of options

6,221
(1,462)
(522)
119

4,356

162

Weighted 
average 
exercise price 
(pence)

1,092
1,081
1,167
908

947

1,563

Details of the options outstanding at 31 December 2020 are as follows:

Range of exercise prices (pence)
Weighted average exercise price (pence)
Number of shares (thousands)
Weighted average expected remaining life (years)
Weighted average contractual remaining life (years)

Executive 
options

2020

SAYE

743-1,958 898-1,616
926
5,798
2.3
2.4

1,298
347
1.4
8.3

The Group

Nil price 
options

Executive 
options

2019

SAYE

– 473–1,958 909–1,616
1,069
–
4,054
4,373
1.9
1.2
2.4
8.3

1,420
291
1.2
8.0

Other information

Number
of nil price 
options

3,508
(467)
(619)
1,176

3,598

163

Nil price 
options

–
–
3,737
1.6
8.2

d.  Impact of vesting and exercise
If all 0.3m outstanding executive options vest and then are exercised on the date of vesting, or in the case of SAYE all 5.2m shares are acquired 
on the first possible day 5.5m of shares will be issued for a consideration of £52.3m in the years below:

Options
SAYE

2021

2022

2023

2024

2025

No. m

0.1
0.2

£m

0.9
3.0

No. m

0.1
1.8

£m

1.3
17.1

No. m

0.1
0.1

£m

1.6
1.0

No. m

£m

No. m

–
3.0

–
27.4

–
–

£m

–
–

The table above shows theoretical amounts. For the Company to receive the cash indicated in the periods shown, the following must occur:
•  All performance conditions on executive share options must be fully met
•  Options must be exercised on the day they vest (option holders generally have a seven year period post vesting to exercise the option)
•  The share price at the exercise date for SAYE options must exceed the exercise price and every holder must exercise
•  All option/SAYE holders must remain with the Company, or leave on good terms

If none of the requirements are met then the Company will receive no consideration.

34.  Key management personnel
The remuneration of the key management personnel of the Group is set out below in aggregate for each of the categories specified in IAS 24 
– Related Party Disclosures.

£m

Short-term employee benefits
Post-employment benefits
Share-based payments

2020

11.3
0.4
7.8

19.5

2019

12.5
0.3
14.1

26.9

Travis Perkins plc  Annual Report and Accounts 2020

177

Financial statementsGovernanceStrategic reportNotes to the consolidated financial statements continued
For the year ended 31 December 2020

People continued

35.  Related party transactions
The Group has a related party relationship with its subsidiaries, its Directors and with its pension schemes (note 18). Transactions between 
Group companies, which are related parties, have been eliminated on consolidation and are not disclosed in this note. 

The Group advanced a total of nil (2019: £20.6m) to all the Group’s associate companies in 2020. Operating transactions with the associates 
during the year were not significant.

Other

36.  Impact of new standards and interpretations 
A number of new or amended standards became applicable for the current reporting period and as a result the Group has applied the following 
standards:
•  Amendments to References to Conceptual Framework in IFRS Standards
•  Definition of a Business (Amendments to IFRS 3)
•  Definition of Material (Amendments to IAS 1 and IAS 8)
• 

Interest Rate Benchmark Reform; Phase 1 amendments to IFRS 9, IAS 39 and IFRS 7

The above requirements did not have a material impact on the Group and have been adopted without restating comparatives. 

Interest Rate Benchmark Reform; Phase 2 amendments to IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16)

At the date of the approval of these financial statements, the following standards and interpretations, which have not been applied in these 
financial statements, were in issue, but not yet effective:
•  Covid-19 Related rent concessions (Amendments to IFRS 16)
• 
•  Onerous Contracts - cost of fulfilling a contract (Amendments to IAS 37)
•  Annual Improvements to IFRS Standards 2018-2020
•  Classification of Liabilities as Current or Non-current (Amendments to IAS1)
• 
•  Property, Plant and Equipment - Proceeds before Intended Use (Amendments to IAS 16)

IFRS 17 – Insurance Contracts.

Based on the initial assessment, the Directors anticipate that adoption of these standards and interpretations in future periods will not have a 
material impact on the financial statements of the Group.

178

Travis Perkins plc  Annual Report and Accounts 2020

Company balance sheet
As at 31 December 2020

£m

Assets
Non-current assets
Tangible assets
Interest in associates
Investment in subsidiaries
Investments
Deferred tax asset

Total non-current assets

Current assets
Debtors
Cash and cash equivalents

Total current assets

Total assets

Equity and liabilities
Capital and reserves
Issued capital
Share premium account
Merger reserve
Own shares
Other reserve
Accumulated profits

Total equity

Non-current liabilities
Interest-bearing loans and borrowings
Amounts due to subsidiaries

Total non-current liabilities

Current liabilities
Derivative financial instruments
Amounts due to subsidiaries
Other creditors

Total current liabilities

Total liabilities

Total equity and liabilities

Other information

Notes

2020

2019
(restated – note 14)

2
3
4

5

6

7
8

9
8
10

0.2
–
2,726.9
6.7
4.5

2,738.3

1,317.6
461.1

1,778.7

4,517.0

25.2
544.3
326.5
(39.5)
–
2,191.6

0.1
0.1
3,589.5
4.7
3.9

3,598.3

731.3
96.0

827.3

4,425.6

25.2
544.3
326.5
(50.8)
(4.1)
931.9

3,048.1

1,773.0

545.6
744.7

1,290.3

1.6
160.0
17.0

178.6

1,468.9

4,517.0

551.8
2,076.9

2,628.7

2.5
–
21.4

23.9

2,652.6

4,425.6

The Company’s profit for the year was £1,253.4m (2019 (restated – note 14): £335.0m).

The financial statements of Travis Perkins plc, registered number 824821, were approved by the Board of Directors on 1 March 2021 and signed 
on its behalf by:

Nick Roberts 
Director 

Alan Williams
Director

Travis Perkins plc  Annual Report and Accounts 2020

179

Financial statementsGovernanceStrategic report 
 
 
Company statement of changes in equity
For the year ended 31 December 2020

£m

At 1 January 2019

Profit and total comprehensive income for the year 

(restated - note 14)

Dividends
Dividend equivalent payments
Purchase of own shares
Own shares movement
Equity-settled share-based payments
Tax on equity-settled share-based payments
Options on non-controlling interest

Share 
capital

25.2

Share 
premium

544.3

Merger 
reserve

326.5

Own shares

(47.8)

Other

(5.6)

–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–

–
–
–
–
–
–
–
–

–
–
–
(7.7)
4.7
–
–
–

–
–
–
–
–
–
–
1.5

Retained 
earnings

693.2

335.0
(116.2)
(0.1)
–
(4.7)
23.0
1.7
–

Total equity

1,535.8

335.0
(116.2)
(0.1)
(7.7)
–
23.0
1.7
1.5

At 31 December 2019 - Restated (note 14)

25.2

544.3

326.5

(50.8)

(4.1)

931.9

1,773.0

Profit and total comprehensive income for the year
Purchase of own shares
Own shares movement
Equity-settled share-based payments
Tax on equity-settled share-based payments
Options on non-controlling interest

–
–
–
–
–
–

–
–
–
–
–
–

–
–
–
–
–
–

–
6.4
4.9
–
–
–

At 31 December 2020

25.2

544.3

326.5

(39.5)

–
–
–
–
–
4.1

–

1,253.4
–
(4.9)
15.6
(0.3)
(4.1)

1,253.4
6.4
–
15.6
(0.3)
–

2,191.6

3,048.1

180

Travis Perkins plc  Annual Report and Accounts 2020

Notes to the Company’s financial statements
For the year ended 31 December 2020

Other information

General information
Overview
Travis Perkins plc is the ultimate parent of the Travis Perkins plc Group (“the Group”). The nature of the Group’s operations and its principal 
activities are set out in the Strategic Report on pages 3 to 73. The Company is incorporated in the United Kingdom under the Companies Act 
2006. The address of the registered office is given on page 192.

These financial statements are presented in pounds sterling, the currency of the primary economic environment in which the Group operates.

Basis of accounting
The Company meets the definition of a qualifying entity under Financial Reporting Standard 100 and as such these financial statements have 
been prepared in accordance with Financial Reporting Standard 101 Reduced Disclosure Framework (“FRS 101”). In preparing these financial 
statements, the Company applies the recognition, measurement and disclosure requirements of international accounting standards in 
conformity with the requirements of the Companies Act 2006, but makes amendments where necessary in order to comply with Companies 
Act 2006 and has set out below where advantage of the FRS 101 disclosure exemptions has been taken.

As permitted by section 408 of the Companies Act 2006, the income statement of the Company has not been presented.

The Company has taken advantage of the following disclosure exemptions under FRS 101:
•  The requirements of IFRS 2 Share Based Payments in respect of group settled share-based payments;
•  The requirements of IFRS 7 “Financial Instruments: Disclosures”
•  The requirements of paragraphs 91 to 99 of IFRS 13 “Fair Value Measurement”
•  The requirement in paragraph 38 of IAS 1 “Presentation of Financial Statements” to present comparative information in respect of paragraph 

79(a)(iv) of IAS 1

•  The requirements of paragraphs 10(d), 10(f), 16, 38A, 38B, 38C, 38D, 40A, 40B, 40C, 40D, 111 and 134 to 136 of IAS 1 “Presentation of 

Financial Statements”

•  The requirements of IAS 7 “Statement of Cash Flows”
•  The requirements of paragraphs 30 and 31 of IAS 8 “Accounting Policies, Changes in Accounting Estimates and Error”
•  The requirements of paragraphs 17 and 18A of IAS 24 “Related Party Disclosures”
•  The requirements in IAS 24 “Related Party Disclosures” to disclose related party transactions entered into between two or more members of 

a group, provided that any subsidiary which is a party to the transaction is wholly owned by such a member

•  The requirements of paragraphs 130(f)(ii), 130(f)(iii), 134(d) to 134(f) and 135(c) to 135(e) of IAS 36 “Impairment of Assets”.

Where required, equivalent disclosures are given in the consolidated financial statements of Travis Perkins plc.

Transition to FRS 101
This is the first year that the Company has presented its financial statements under Financial Reporting Standard 101, “Reduced Disclosure 
Framework” (“FRS 101”) issued by the Financial Reporting Council. The last financial statements have been prepared in accordance with 
International Financial Reporting Standards (“IFRS”) adopted by the European Union for the year ended 31 December 2019 and the date of 
transition to FRS 101 was 1 January 2020. There were no transition adjustments.

Basis of preparation
The financial statements have been prepared on the historic cost basis, except that derivative and other financial instruments and contingent 
consideration arising from business combinations are stated at fair value through profit and loss and also designated financial instruments are 
stated at fair value through other comprehensive income.

Foreign currencies
Transactions denominated in foreign currencies are recorded at the rates ruling on the date of the transaction.

At the balance sheet date, monetary assets and liabilities denominated in foreign currencies are translated at the rate of exchange ruling at that 
date. Foreign exchange differences arising on translation are recognised in the income statement.

Going concern
After making enquiries, in particular in light of the unprecedented circumstances that have arisen since the outbreak of the Covid-19 
pandemic, the Directors have formed a judgement at the time of approving the financial statements, that there is a reasonable expectation 
that the Company has adequate resources to continue in operational existence for 12 months from the date of signing these accounts. 
Furthermore, the Directors have concluded that there is not a material uncertainty that casts significant doubt upon the Company’s ability to 
continue as a going concern.

For this reason, they continue to adopt the going concern basis in preparing the financial statements.

Detailed considerations of going concern and principal risks and uncertainties are provided in the Annual Report on pages 82 and  
44 to 51 respectively.

Travis Perkins plc  Annual Report and Accounts 2020

181

Financial statementsGovernanceStrategic report 
Notes to the Company’s financial statements continued
For the year ended 31 December 2020

General information continued
Significant accounting policies
The principal accounting policies adopted in preparing the financial statements are provided throughout the notes to the financial statements.

Standards issued but not yet effective
New standards, amendments and interpretations which are in issue but not yet effective are not expected to have a material impact on the 
Company’s financial statements.

Key judgements and estimates
The preparation of financial statements requires the Directors to make estimates and assumptions about future events that affect the reported 
amounts of assets and liabilities and disclosure of contingent assets and liabilities. Future events and their effects cannot be determined with 
certainty. Therefore, the determination of estimates requires the exercise of judgement based on various assumptions and other factors such as 
historical experience and current and expected economic conditions. The Directors frequently re-evaluate these significant factors and make 
adjustments as facts and circumstances dictate. Key estimates which are material to the financial statements are:

Page 

183

Note

Description

2

Carrying value of investments in subsidiaries

Income statements disclosures

1. 
The audit fee for the Company and the consolidated financial statements is disclosed in note 4c of the Group consolidated financial statements. 
Fees payable to KPMG LLP for audit and non-audit services to the Company are not required to be disclosed because the Group financial 
statements disclose such fees on a consolidated basis. Details of the Company’s policy on the use of auditors for non-audit services, the 
reasons why the auditor was used rather than another supplier and how the auditor’s independence and objectivity were safeguarded are set out 
in the Audit Committee Report on pages 87 to 92

Dividend disclosures are provided in note 21 to the consolidated financial statements.

Staff costs (including Directors):

£m

Wages and salaries
Social security costs
Other pension costs 
Share-based payments (note 12)

The average monthly number of persons employed including Directors during the year was 60 (2019: 52).

2.  Investments in subsidiaries
Accounting policy
Investments in subsidiaries are carried at cost less impairment.

£m

Cost
At 1 January
Additions
Disposals

At 31 December
Provision for impairment

Net book value at 31 December

2020

6.9
0.8
0.2
7.0

14.9

2019

7.1
0.9
0.1
10.7

18.8

2020

2019

3,945.7
106.1
(3.9)

4,047.9
(1,321.0)

2,726.9

3,894.9
79.4
(28.6)

3,945.7
(356.2)

3,589.5

The additions to investments in 2020 represent the capitalisation of a £73.3m intercompany loan with Toolstation Europe and other additions 
as part of the Group’s ongoing project to simplify the legal structure. 

During 2020 the Company sold its investment in Tile Giant Limited (note 31 to the Group accounts), generating a profit on disposal of £0.7m. 

As a result of the ongoing simplification of the Group, there has been a reduction to the net asset value of certain non-trading subsidiaries, 
following distribution from these entities, and they no longer supported the carrying value of the Company’s investment. As a result the 
Company recognised impairments of £964.8m (2019: £19.6m).

During 2019 the Company sold its investments in National Shower Spares Limited, KA Venture Limited and the Underfloor Heating Store 
Limited to other Group companies at book value for consideration left as intercompany balance.

182

Travis Perkins plc  Annual Report and Accounts 2020

Other information

A full listing of all related undertakings is provided in note 13.

Key estimate - carrying value of investment in subsidiaries
In assessing the carrying value of investment in subsidiaries, the recoverable amount of each investment is determined by reference to the 
value-in-use. The Company’s investment in Wickes Group Limited of £768.5m is subject to the same estimates and sensitivities as apply to the 
Wickes CGU in the Group’s consolidated accounts. See note 28 in the consolidated financial statements for details of these.

3.  Investments

£m

Equity investments designated as FVTPL: shares held in invested entities
Loans receivable at amortised cost: loans to invested entities

2020

3.0
3.7

6.7

2019

1.0
3.7

4.7

4.  Deferred tax

£m
Liability/(asset):

Share-based payments
Other timing differences

At 1 Jan 
2019

Recognised  
in income

Recognised
in equity

At 1 Jan 
2020

Recognised  
in income

Recognised
in equity

At 31 Dec 
2020

1.1
0.4

1.5

0.7
–

0.7

1.7
–

1.7

3.5
0.4

3.9

0.9
–

0.9

(0.3)
–

(0.3)

4.1
0.4

4.5

5.  Debtors
Accounting policy
Debtors are originally recognised at fair value. Subsequent to the initial recognition they are measured at amortised cost using the effective 
interest rate method.

£m

Current:
Amounts owed by subsidiaries
Other financial assets - loan notes
Other debtors

2020

2019

1,261.4
2.8
53.4

1,317.6

655.3
–
76.0

731.3

Amounts owed by subsidiaries include loans and other balances. The loans are interest-free and repayable on demand.

6.  Share capital and reserves
Accounting policy
Equity instruments represent the ordinary share capital of the Company and are recorded at the proceeds received, net of directly attributable 
incremental issue costs.

a.  Share capital

Ordinary shares of 10p (authorised, issued and fully paid)

At 1 January 2019
Allotted under share option schemes

At 1 January 2020
Allotted under share option schemes

At 31 December 2020

No.

252,143,923
–

252,143,923
–

252,143,923

£m

25.2
–

25.2
–

25.2

The Company has one class of ordinary share that carries no right to fixed income. The holders of ordinary shares are entitled to receive 
dividends as declared and are entitled to one vote per share at meetings of the Company. All shares rank equally with regard to the Company’s 
residual assets.

b.  Own shares

No.

At 1 January
Acquired
Reissued

At 31 December

2020

2019

3,944,144
–
(1,065,123)

3,803,831
1,000,000
(859,687)

2,879,021

3,944,144

None of the own shares have been allocated to grants of executive options. The own shares are stated at cost and held by the Employee Share 
Ownership Trust to satisfy options under the Group’s share option schemes. All rights attaching to own shares are suspended until the shares 
are reissued.

Travis Perkins plc  Annual Report and Accounts 2020

183

Financial statementsGovernanceStrategic reportNotes to the Company’s financial statements continued
For the year ended 31 December 2020

6.  Share capital and reserves continued
c.  Reserves
A description of the nature and purpose of each reserve is given below:
•  The share premium represents the amounts above the nominal value received for shares sold
•  The merger reserve represents the premium on equity instruments issued as consideration for the acquisition of BSS
•  The own shares reserve represents the cost of shares purchased in the market and held by the Employee Share Ownership Trust to satisfy 

options under the Group’s share option schemes

•  Retained earnings represents cumulative results for the Company.

Distributable reserves
The distributable reserves accessible to the Company approximate total of its accumulated profits of £2,191.6m (2019 restated (see note 14) 
£931.9m). When required the Company can receive dividends from its subsidiaries to increase the available distributable reserves. 

Interest bearing loans and borrowings

7. 
Accounting policy
Interest-bearing bank loans and overdrafts, loan notes and other loans are recognised in the balance sheet at amortised cost. Finance charges 
associated with arranging non-equity funding are recognised in the income statement over the life of the facility. All other borrowing costs are 
recognised in the income statement in accordance with the effective interest rate method.

£m

Sterling bonds
Finance charges netted off borrowings

Current liabilities
Non-current liabilities

£m

Borrowings repayable:
More than one year, but not more than five years
More than five years
Unamortised fees

2020

550.0
(4.4)

545.6

–
545.6

545.6

2019

555.8
(4.0)

551.8

–
551.8

551.8

2020

2019

550.0
–
(4.4)

545.6

555.8
–
(4.0)

551.8

At 31 December 2020 all borrowings were denominated in sterling (2019: sterling).

In respect of income earning financial assets and interest-bearing financial liabilities, the following table indicates their effective interest rates at 
the balance sheet date. 

Assets:
Short-term deposits

Liabilities:
£250m sterling bond
£300m sterling bond

2020

Effective 
interest 
rate

0.8%

3.8%
4.5%

£m

455.0

250.0
300.0

550.0

Details of the sterling bonds are given in note 22 to the consolidated financial statements.

8.  Amounts due to subsidiary undertakings

£m

Amounts due to subsidiary undertakings - non current
Amounts due to subsidiary undertakings - current 

2019

Effective 
interest 
rate

0.8%

4.4%
4.5%

£m

140.0

255.8
300.0

555.8

2020

744.7
160.0

904.7

2019
(restated – note 14)

2,076.9
–

2,076.9

Amounts due to subsidiary undertakings relate to loans and other balances. These loans are interest-free except for a £170m loan bearing 
interest at 1.2% above the base rate and a £100.3m loan bearing interest at 1.4% above the 12 month LIBOR rate. Except for £160.0m that is 
due for settlement within 12 months of 31 December 2020, the remaining amounts due to subsidiary undertakings are not due for repayment 
within 12 months of the balance sheet date and are non-current.

184

Travis Perkins plc  Annual Report and Accounts 2020

9.  Financial instruments
a.  The carrying value of categories of financial instruments

£m

2020

2019

Other information

Financial assets:
Mandatorily at FVTPL
Loans and receivables (including cash and cash equivalents) at amortised cost
Designated instrument-by-instrument as either FVTPL or FVOCI

Financial liabilities:
Mandatorily at FVTPL
Borrowings (note 7)
Put options on non-controlling interests
Trade and other payables at amortised cost 

2.8
1,726.2
3.0

1,732.0

1.6
545.6
–
920.3

1,467.5

–
755.3
1.0

756.3

0.7
551.8
1.8
2,097.4

2,651.7

b.  Liquidity analysis
The following table details the Company’s liquidity analysis for its derivative financial instruments and other financial liabilities. The table has 
been drawn up based on the undiscounted net cash flows on the derivative instruments that settle on a net basis and the undiscounted gross 
cash flows on those derivatives that require gross settlement. When the amount payable or receivable is not fixed, the amount disclosed has 
been determined by reference to the projected interest and foreign currency rates as illustrated by the yield curves existing at the reporting date.

£m

0–1 year

1–2 years

2–5 years

5+ years

2020

Total gross settled: foreign exchange forward contracts

Total derivative financial instruments

Net settled:
Borrowings
Trade and other payables at amortised cost

Total financial instruments

(1.6)

(1.6)

–
(15.6)

(15.6)

–

–

–
–

–

–

–

(545.6)
–

(545.6)

2019

–

–

–
–

–

£m

0–1 year

1–2 years

2–5 years

5+ years

Total gross settled: foreign exchange forward contracts
Net settled: 
Put options on non-controlling interests

Total derivative financial instruments

Net settled:
Borrowings
Trade and other payables at amortised cost

Total financial instruments

(0.7)

(1.8)

(2.5)

–
(20.5)

(20.5)

–

–

–

–
–

–

–

–

–

(551.8)
–

(551.8)

–

–

–

–
–

–

Total

(1.6)

(1.6)

(545.6)
(15.6)

(561.2)

Total

(0.7)

(1.8)

(2.5)

(551.8)
(20.5)

(572.3)

10.  Other creditors
Accounting policy
Other creditors are measured at amortised cost. The Company has financial risk management policies in place to ensure that all payables are 
paid within the credit time frame.

£m

Other creditors
Accruals 

2020

15.6
1.4

17.0

2019

20.5
0.9

21.4

Travis Perkins plc  Annual Report and Accounts 2020

185

Financial statementsGovernanceStrategic reportNotes to the Company’s financial statements continued
For the year ended 31 December 2020

11.  Related undertakings
The registered office of all subsidiary undertakings is Lodge Way House, Lodge Way, Harlestone Road, Northampton NN5 7UG except for 
companies with a superscript where the registered office is given after the list of subsidiary companies and investments.

Active subsidiary companies  
(100% ownership and UK registered)
CCF Limited
City Plumbing Supplies Holdings Limited
Direct Heating Spares Limited
Keyline Civils Specialist Limited1
National Shower Spares Limited1
PTS Group Limited
Solfex Limited
The BSS Group Limited
The Cobtree Scottish Limited Partnership1
The Underfloor Heating Store Limited
Tools & Fasteners Solutions Limited
Toolstation Holdings Limited
Toolstation Limited
TP Property Company Limited
Travis Perkins Group Holdings Limited
Travis Perkins (Properties) Limited
Travis Perkins (PSL2015) Limited
Travis Perkins Acquisitions Company Limited 
Travis Perkins Finance Company Limited
Travis Perkins Financing Company No.2 
Limited 
Travis Perkins Leasing Company Limited
Travis Perkins P&H Group Holdings Limited
Travis Perkins P&H Holdings Limited
Travis Perkins P&H Partner Limited
Travis Perkins Trading Company Limited
Wickes Building Supplies Limited9
Wickes Group Holdings Limited9
Wickes Group Limited9
Wickes Properties Limited

Dormant & non-trading subsidiary companies 
(100% ownership and UK registered)
B. & G. (Heating & Plumbing) Limited Baird 
Lindsay Limited1
Baird Lindsay Limited
Benchmarx Kitchens and Joinery Limited
BMSS Limited
Boston (2011) Limited
British Steam Specialties (International) 
Limited (The) 
Bss (UK) Limited
BSS GPS Trustee Limited
Builders Mate Limited
Built For Trade Limited
Burt Boulton (Timber) Limited
Chandler Forest Products Limited
Christie & Vesey Limited
City Plumbing Supplies Limited
Cobtree Nominees Limited
Curran Sawmills Limited (The)5
Downpatrick Timber Slate and Coal 
Company Limited5
E. East & Son Limited13
Elecnation Limited
Fry & Pollard Limited
Gammon & Smith Limited
Garratt Timber Supplies Limited
Gestion Toolstation inc.12
Grundy & Pilling Limited
Harrison Trenery Limited
HT (1995) Limited
HTG (1996) Limited
Hunter Limited
Hunter Estates Limited
IJM Enterprises Limited
IJM Holdings Limited
J T Stanton & Co. Limited
John Dove & Co. Limited
KA Venture Limited
Kisling Limited
M & H (North East) Limited
Malden Timber (West) Limited
May & Hassell (Cumbria) Limited

May & Hassell (Scotland) Limited1
May & Hassell Limited
MD (1995) Group Limited1
MD (1995) Limited
MD (Park Street) Limited
MD-DOR3 Limited
MD-DOR4 Limited
Monteith Building Services Limited1
Norman Mackenzie (Building Supplies) 
Limited1
P.T.S. Plumbing Trade Supplies Limited
Primaflow (Birmingham) Limited
Property Newco Two Limited
R A Thomas (Joinery) Limited
Rudridge Limited
Spendlove C. Jebb7
Terant Supplies Limited
TFS Holdings Limited
The BSS EBT Company Limited 
Tile Giant Holdings Limited
TP Directors Ltd
TP General Partner (Scotland) Limited1
TP Shelfco No.2 Limited
TP Shelfco No.3 Limited
TPG Management Services Limited
Travis & Arnold Limited
Travis Perkins Capital Partner Limited
Travis Perkins Financing Company No.3 
Limited 
Travis Perkins Installation Services Limited 
Travis Perkins Merchant Holdings Limited
Travis Perkins Plumbing & Heating LLP
Tricom Group Limited
Tricom Supplies Limited
UGS Limited
Vaner Holdings Limited
Wickes Developments Limited
Wickes Finance Limited
Wickes Group Trustees Limited
Wickes Holdings Limited9
Wickes Retail Sourcing Limited
William Bloore & Son Limited

186

Travis Perkins plc  Annual Report and Accounts 2020

Other information

Other subsidiary companies

Company Name

BSS (Ireland) Limited3
City Investments Limited4
Toolexpert Benelux BV8
Toolstation BV8
Toolstation16
Toolstation Europe BV8
Toolstation Europe Limited
Toolstation GmbH14
Toolstation Netherlands BV8
Toolstation SAS15
Travis Perkins Hong Kong Limited10
Travis Perkins Sourcing (Shanghai) Ltd11

Investments

Company Name

The Mosaic Tile Company Limited2
Independent Construction Technologies Limited6
P H Properties Limited6
Staircraft Group Limited6
Staircraft Integrated Solutions Limited6

Registered

% Ownership

Ireland
Jersey
Netherlands
Netherlands
Belgium
Netherlands
United Kingdom
Germany
Netherlands
France
Hong Kong
China

100
100
97
97
97
97
97
97
97
97
100
100

Registered

% Ownership

United Kingdom
United Kingdom
United Kingdom
United Kingdom
United Kingdom

34
15
15
15
15

Status

Active
Dormant
Active
Active
Active
Active
Active 
Dormant 
Active
Active
Active
Active

Status

Active
Active 
Active
Active
Active

50 Mauchline Street, Glasgow, G5 8HQ, United Kingdom

107–127 Grosvenor Road, Belfast, BT12 4GT, United Kingdom

Registered offices (not Lodge Way House)
1 
2  Project House, Armley Road, Leeds, England and Wales, LS12 2DR, United Kingdom
3  White Heather Industrial Estate, South Circular Road, Dublin, 8, Ireland
4  Ogier House, The Esplanade, St Helier, JE4 9WG, Jersey
5  Tughans, Marlborough House, 30 Victoria Street, Belfast, BT1 3GS, United Kingdom
6  Staircraft Building, Dunns Close, Nuneaton, Warwickshire, CV11 4NF, United Kingdom
7 
8  Touwbaan 40, 2352CZ Leiderdorp, Netherlands
9  Vision House, 19 Colonial Way, Watford, United Kingdom, WD24 4JL
10  Suite 2401, 24/F, China Insurance Group Building, 141 Des Voeux Road, Central, Hong Kong
11  Building No.17, No. 800 Changde Road, JingAn District, Shanghai 200040
12  5303 boul. Saint-Laurent, Montréal Québec H2T1S5, Canada
13  43–45 Chiltern Avenue, Woodside Road, Amersham, Bucks, HP6 5AF
14  Regus Building, Kranhaus 1, Business Centre GmbH Co KG, Im Zollhafen 18, 50678 Koln, Germany 
15  61 Route de Grenoble, 69800 Saint Priest, Lyon, France
16  Boomsesteenweg 58, 2630 Aarlselaar, Belgium

12.  Share-based payments
The Company operates a number of share incentive plans. A description of the share schemes operated by the Group, including that of the 
Company, is contained in the remuneration report on page 92 and pages 95 to 97 and in note 33 to the consolidated financial statements. 

Travis Perkins plc  Annual Report and Accounts 2020

187

Financial statementsGovernanceStrategic reportNotes to the Company’s financial statements continued
For the year ended 31 December 2020

13.  Related party transactions
The Company has a related party relationship with its subsidiaries, its Directors and with its pension schemes. Transactions between the 
Company and its subsidiaries are disclosed below. In addition the remuneration of the Directors, and the details of their interests in the share 
capital of the Company are provided in the audited part of the remuneration report on pages 95 to 97. Other than the payment of remuneration 
there have been no related party transactions with Directors.

The Company undertakes the following transactions with its active subsidiaries:
•  Providing day-to-day funding from its UK banking facilities
•  Paying interest to members of the Group totalling £7.2m (2019: £17.2m)
•  Receiving annual dividends totalling £2,256.3m (2019 restated – note 14: £411.1m)

Details of balances outstanding with subsidiary companies are shown in notes 5 and 8 and in the balance sheet on page 179. 

14.  Prior year restatement
During 2020 it was identified that an intercompany dividend received by the Company as part of the ongoing simplification of the legal 
structure of the Travis Perkins Group had not been correctly recorded in the Company’s results for the year ended 31 December 2019. A written 
resolution was executed to settle the intercompany receivable arising from the declaration of the dividend by offset of outstanding intercompany 
payables, as a result the profit for the year was understated by £331.1m and amounts owed to subsidiaries was overstated by £331.1m. This 
adjustment has no impact on the Group’s consolidated results, cashflows or balance sheet reported for 2019.

A prior year restatement has been recorded and the impact is shown below:

£m

Assets
Non-current assets
Tangible assets
Interest in associates
Investment in subsidiaries
Investments
Deferred tax asset

Total non-current assets

Current assets
Debtors
Cash and cash equivalents

Total current assets

Total assets

Equity and liabilities
Capital and reserves
Issued capital
Share premium account
Merger reserve
Own shares
Other reserve
Accumulated profits

Equity attributable to owners of the Company

Total equity

Non-current liabilities
Interest-bearing loans and borrowings
Amounts due to subsidiaries

Total non-current liabilities

Current liabilities
Derivative financial instruments
Other creditors

Total current liabilities

Total liabilities

Total equity and liabilities

188

Travis Perkins plc  Annual Report and Accounts 2020

2019
(previously reported)

Effect of  
restatement

2019 
(restated)

0.1
0.1
3,589.5
4.7
3.9

3,598.3

731.3
96.0

827.3

4,425.6

25.2
544.3
326.5
(50.8)
(4.1)
600.8

1,441.9

1,441.9

551.8
2,408.0

2,959.8

2.5
21.4

23.9

2,983.7

4,425.6

–
–
–
–
–

–

–
–

–

–

–
–
–
–
–
331.1

331.1

331.1

–
(331.1)

(331.1)

–
–

–

(331.1)

–

0.1
0.1
3,589.5
4.7
3.9

3,598.3

731.3
96.0

827.3

4,425.6

25.2
544.3
326.5
(50.8)
(4.1)
931.9

1,773.0

1,773.0

551.8
2,076.9

2,628.7

2.5
21.4

23.9

2,652.6

4,425.6

C_GEN_PageC_GEN_PageL2C_GEN SectionOther information

Other information

Other information

Other information

190  Five year summary

192  Other shareholder information

Travis Perkins plc  Annual Report and Accounts 2020

189

Financial statementsGovernanceStrategic reportC_GEN_PageC_GEN_PageL2C_GEN SectionFive-year summary

2020
£m

6,157.5

226.7
(9.2)
(140.4)

77.1
–
0.5
(85.3)

(7.7)
(6.4)
(7.8)

(21.9)

(8.8p)
42.4p

-

2019
£m

2018
£m

2017
£m

6,955.7

6,740.5

6,433.1

441.5
(9.0)
(200.4)

232.1
40.3
(4.3)
(87.3)

180.8
(27.1)
(30.9)

122.8

48.9
112.7p

48.5p

1,976

29,288

2,154

30,059

2020
£m

226.7
(11.5)

215.2
89.6
16.6
15.6
194.6
(28.2)
(59.0)
(44.5)
(107.7)
11.9

304.1

2019
£m

441.5
(20.6)

420.9
97.5
23.5
19.9
(128.7)
(26.2)
(57.0)
(52.9)
(120.9)
19.4

195.5

374.5
(9.5)
(386.7)

(21.7)
–
(4.0)
(23.7)

(49.4)
–
(34.1)

(83.5)

 (34.4p)
 114.5p

 47.0p

2,091

29,748

2018
£m

374.5
(26.8)

347.7
102.0
15.5
19.6
(107.1)
(25.5)
–
(55.1)
(143.1)
13.8

167.8

380.1
(12.3)
(40.9)

326.9
–
(2.2)
(35.0)

289.7
–
(55.7)

234.0

 93.1p
 92.2p

 46.0p

2,076

30,251

2017
£m

380.1
(29.4)

350.7
102.0
12.6
15.6
(76.5)
(27.1)
–
(57.2)
(166.0)
–

154.1

2016
£m

6,217.2

409.0
(16.6)
(292.0)

100.4
–
–
(27.7)

72.7
–
(58.6)

14.1

 5.1p
 120.4p

 45p

2,053

29,814

2016
£m

409.0
(17.0)

392.0
97.6
7.5
17.5
4.9
(22.2)
–
(104.7)
(161.0)
–

231.6

Five-year summary

Consolidated income statement

Revenue
Operating profit before amortisation  
and adjusting items
Amortisation
Adjusting items – operating

Operating profit
Adjusting items – business acquisitions
Share of associates' results
Net finance costs

(Loss) / profit before tax
Adjusting items – deferred tax
Income tax expense

Net (loss)/profit

Basic (loss) / earnings per share
Adjusted earnings per share

Dividend declared per ordinary share

Number of branches at 31 December  
(includes branches of associates)

Average number of colleagues 

Consolidated free cash flow statement

Adjusted operating profit
Less: Profit on disposal of properties

Adjusted operating profit excluding property profit
Depreciation of property, plant and equipment
Amortisation of internally generated intangibles
Share-based payments
Movement on working capital
Other net interest paid
Interest on lease liabilities
Income tax paid
Capital expenditure excluding freehold purchase
Disposal of plant and equipment

Free cash flow

190

Travis Perkins plc  Annual Report and Accounts 2020

C_GEN_PageL2C_GEN SectionConsolidated balance sheet

Assets
Non-current assets
Property, plant and equipment
Goodwill and other intangible assets
Right-of-use assets
Interest in associates
Other receivables
Retirement benefit asset
Investment property and other investments
Current assets
Inventories
Trade and other receivables
Tax debtor
Derivative financial instruments
Cash and cash equivalents

Assets held for sale
Total assets

Capital and reserves
Issued capital
Share premium account
Merger reserve
Own shares
Other reserves
Accumulated profits

Equity attributable to owners of the Company
Non-controlling interests

Total equity

Non-current liabilities
Interest-bearing loans and borrowings
Lease liability
Derivative financial instruments
Retirement benefit obligations
Long-term provisions and other payables
Deferred tax liabilities
Current liabilities 
Interest-bearing loans and borrowings
Lease liability
Derivative financial instruments
Trade and other payables
Tax liabilities
Short-term provisions

Total liabilities

Liabilities held for sale
Total equity and liabilities

Other information

2020
£m

2019
£m

2018
£m

2017
£m

2016
£m

830.4
1,670.5
1,145.5
–
–
178.4
9.2

840.7
892.7
6.5
–
505.6

–
6,079.5

25.2
545.6
326.5
(39.5)
15.5
1,840.5

2,713.8
–

2,713.8

575.7
1,168.3
–
–
21.9
77.2

–
158.8
1.6
1,304.2
–
58.0

3,365.7

–
6,079.5

882.0
1,691.7
1,276.8
1.9
–
57.5
6.7

937.8
1,239.7
–
–
207.9

138.0
6,440.0

25.2
545.6
326.5
(50.8)
13.6
1,722.6

2,582.7
4.4

2,587.1

583.3
1,253.6
–
4.9
8.0
62.7

–
158.7
2.5
1,613.9
13.4
60.4

3,761.4

91.5
6,440.0

913.2
1,674.6
–
34.2
43.3
81.2
6.6

855.3
1,253.8
–
–
255.4

–
5,117.6

25.2
545.4
326.5
(47.8)
9.1
1,847.5

2,705.9
11.8

2,717.7

605.2
–
0.9
–
18.4
77.8

3.8

4.7
1,603.2
25.9
60.0

2,399.9

–
5,117.6

932.0
1,926.3
–
20.3
30.4
–
9.5

816.3
1,130.2
–
–
276.8

–
5,141.8

25.2
543.4
326.5
(15.3)
10.8
1,958.0

2,848.6
11.7

2,860.3

612.1
–
4.9
28.3
17.1
61.0

6.2

1.2
1,453.6
44.5
52.6

2,281.5

–
5,141.8

929.5
1,889.1
–
11.5
8.3
–
9.1

768.0
1,059.3
–
1.7
250.5

–
4,927.0

25.1
528.5
326.5
(8.7)
16.8
1,760.1

2,648.3
7.3

2,655.6

621.1
–
–
127.3
21.2
45.8

6.9

–
1,348.3
43.8
57.0

2,271.4

–
4,927.0

Travis Perkins plc  Annual Report and Accounts 2020

191

Financial statementsGovernanceStrategic reportC_GEN_PageC_GEN_PageL2C_GEN SectionOther shareholder information

Financial diary

Annual General Meeting 

27 April 2021

Annual General Meeting (“AGM”)
The AGM will be held on 27 April 2021 at: 9:30am

Registrars
For information about shareholdings and dividends and to report 
changes to your address, bank details or any other account 
information please contact the Company’s registrars:

Link Group 
10th Floor
Central Square
29 Wellington Street
Leeds
LS1 4DL

Shareholder portal: www.travisperkins-shares.com
Email: enquiries@linkgroup.co.uk
Telephone: +44 (0) 371 664 0300*

Shareholder portal
You can view and manage your shareholder account online via the 
shareholder portal www.travisperkins-shares.com. You will need to 
register to use this service and to do so you will require your unique 
investor code (“IVC”), which can be found on your share certificate
or dividend confirmation.

Dividends
It is more secure to have your dividends paid directly into your bank 
account than by cheque. If you do not already have your dividends 
paid directly into your account and would like to do so, you can do 
this on the shareholder portal www.travisperkins-shares.com or you 
can contact Link Group and they will send you the relevant form 
to complete.

Shareholder communications
Company website
Travis Perkins plc Annual and Interim Reports, results announcements 
and presentations are available on the Investor Relations section of 
our website www.travisperkinsplc.co.uk. The website also carries a 
range of information about the Group and its principal brands, 
products and services which can be accessed via the “Our 
Businesses” section.

Annual Report
The Annual Report is published on our website and a hard copy  
will be posted to shareholders who have requested it. All other 
shareholders will be notified of its availability on the website, either  
in writing or by email. A paper copy is available by writing to the
Company Secretary at the registered office:

Lodge Way House
Lodge Way
Harlestone Road
Northampton
NN5 7UG

Email: cosec@travisperkins.co.uk

Electronic shareholder communications
The Company prefers that you receive your shareholder 
communications electronically. This is a faster, more environmentally-
friendly and more effective way to communicate with you. If you 
have received a paper copy of this report or notification of its 
availability by post and would like to receive fully electronic 
communication, please register your preference on the shareholder 
portal www.travisperkins-shares.com.

Shareholder services
The Company’s registrars provide a number of other services that, 
as a shareholder, might be useful to you:

Duplicate share register accounts
If you are receiving more than one copy of our report, it may be that 
your shares are registered in two or more accounts on our register  
of members. If that is not your intention you may wish to consider 
merging the accounts into one single entry. Please contact Link Group 
who will be pleased to help you.

Dividend Re-Investment Plan (“DRIP”)
This is a scheme which allows you to use your dividends to buy 
shares in Travis Perkins. For any shareholders who wish to re-invest 
dividend payments in the Company, a facility is provided by Link 
Market Services Trustees Limited in conjunction with the Company’s 
Registrar. Full details are available by calling Link Asset Services on 
+44 (0) 371 664 0381. Alternatively, you can sign up for this service on 
the shareholder portal (by clicking on “Manage your account” followed 
by “Dividend payments” and following the on-screen instructions).

Share-dealing services
Share-dealing services are available from the Company’s Registrar:
On-line dealing: www.linksharedeal.com
Telephone dealing: +44 (0) 371 664 0445*

These services are only available to private shareholders resident in 
the UK.

*  Calls will be charged at the standard geographic rate and will vary by provider. Calls 
from outside the United Kingdom will be charged at the applicable international rate; 
lines are open 9.00am to 5.30pm, Monday to Friday with the exception of 
share-dealing lines which are open from 8.00am to 4.30pm.

192

Travis Perkins plc  Annual Report and Accounts 2020

2020

Thank you

I reflect on 2020 with great pride in the commitment, 
professionalism and tenacity of all our colleagues 
across the Group and their determination to support 
our customers, suppliers and the communities. The 
courage of all colleagues through successive periods 
of the pandemic has enabled the construction industry, 
a vital part of the national economy, to continue safely.

Nick Roberts
Chief Executive Officer

This report is printed on UPM Fine offset, a paper which is 
certified by the Forest Stewardship Council®. UPM Fine is 
manufactured from hardwood and softwood pulp to the 
certified environmental management system ISO 14001 
Printer is also ISO 14001 certified, CarbonNeutral & Alcohol 
Free.

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Travis Perkins plc
Lodge Way House, Harlestone Road,
Northampton. NN5 7UG
01604 752424

www.travisperkinsplc.com