Triad Group
Annual Report 2021

Plain-text annual report

2019 2020 TRIAD GROUP PLC Annual Report and Accounts 20202021 TRIAD GROUP PLC / ANNUAL REPORT AND ACCOUNTS Financial Highlights: REVENUE FOR THE YEAR ENDED 31 March 2021: 2020: £17.8m GROSS PROFIT 31 MARCH 2021: 2020: £2.9m GROSS PROFIT AS A PERCENTAGE OF REVENUE 31 MARCH 2021: 2020: 21.4% PROFIT/(LOSS) BEFORE TAX 31 MARCH 2021: 2020: (£0.6m) PROFIT/(LOSS) AFTER TAX 31 MARCH 2021: £0.7m CASH RESERVES 31 MARCH 2021: 2020: 2020: £3.8m 14.7%£3.8m£4.9m£19.4m£0.6m(£0.8m)Table of contents Triad Group Plc | Annual Report for the year ended 31 March 2021 02 Strategic report 13 Directors’ report 16 Corporate governance report 22 Directors’ remuneration report 29 Independent auditors’ report to the members of Triad Group Plc 36 Statements of comprehensive income and expense 37 Statements of changes in equity 38 Statements of financial position 39 Statements of cash flows 40 Notes to the financial statements 59 Five year record 60 Shareholders’ information and financial calendar 61 Corporate information the Group has been steadily exiting from lower value and non-core activities in the resourcing area. Combined, this has resulted in a much clearer focus for the business going forwards and has also brought rewards in the guise of much improved gross margin. Gross margin has increased from 14.7% of revenue in the previous year to 21.4% in the period. Indeed, gross profit as a percentage of revenue in the second half of the year reached 25.5% versus 14.9% for the same period of the previous year. Whilst revenue reduced in the year by £1.6m, the growth of consulting assignments at an average margin percentage of 33% and the reduction in contractor assignments and non-core business at an average of 14%, has materially increased gross profit. The Group successfully utilised its in-house resourcing capability to support the recruitment of a net additional 21 consultants during the period. Further, consultant utilisation increased in the year from 49% to 63% and, with the growth in headcount, consultant days billed increased year on year. Our new recruits come from a number of disciplines, notably business analysts, project managers, software engineers, user research consultants and delivery managers. Strategic report Financial highlights • Revenue for the year ended 31 March 2021: £17.8m (2020: £19.4m) • Gross profit: £3.8m (2020: £2.9m) • Gross profit as a percentage of revenue: 21.4% (2020: 14.7%) • Profit before tax: £0.6m (2020 Loss: £0.6m) • Profit after tax: £0.7m (2020 Loss: £0.8m) • Cash reserves: £4.9m (2020: £3.8m) Chairman’s statement Dr John Rigg Financial headlines For the year ended 31 March 2021 the Group reports revenue of £17.8m (2020: £19.4m). The gross profit as a percentage of revenue has increased to 21.4% (2020: 14.7%) and profit before tax was £0.6m (2020 Loss: £0.6m). Profit after tax was £0.7m (2020 Loss: £0.8m) reflecting the increase in the deferred tax asset (see page 11). Cash reserves have increased to £4.9m (2020: £3.8m). The effects of the Covid-19 pandemic upon both financial results in 2021 and current trading are set out on pages 8 and 14. Gross profit has increased by £0.9m during the year due to an increase in higher margin consultancy engagements, particularly in the public sector (see note 4). Revenue in the year has reduced by a net £1.6m, mainly due to the reduction in private sector low margin contractor led assignments. Gross profit as a percentage of revenue has subsequently increased significantly by 6.7%, reflecting the improvements in both the ratio of consultants to contractors on consultancy engagements and the focus upon higher margin core business. Cash has also increased significantly by £1.1m due to the profit in the year and improvements in working capital. Overview of results I am delighted to report a very strong set of results, delivered during a year of unprecedented global challenges. The Group has worked almost entirely on a remote basis during the period, and I am also pleased to confirm that we experienced no significant Covid-19 related illnesses during that time. The Group’s return to profit has been accompanied by some significant progress on the strategic front. Reinforcing the Group’s reputation as a consultancy, trusted by clients to deliver tangible results from their technology investments, we have significantly increased the number of permanent fee-earning consultants during the period. At the same time, 2 | Triad Group Plc Annual Report and Accounts 2021 Strategic report It was very pleasing to note some substantial successes during the year, including opportunities with Ministry of Justice, Department for Business, Energy & Industrial Strategy, Ofgem, Department for Transport, Renewable Energy Systems Ltd and Westcoast Ltd. In all of these situations, Triad’s reputation for delivery excellence has been a key factor in client decisions to place their trust in us. Outlook The Group is looking to build on the momentum created during the previous year. Several of the recently won contracts are still ramping up and significant further recruitment is planned to service demand on these and the new work we hope to win. The clear emphasis of the business going forward is on consultant led engagements where we can add value to our clients by minimising the risk of their technology investments. All of our business development effort is organised to underpin this mission and we are optimistic about securing more work across both the public sector and the private sector. The Group remains debt free except for lease liabilities arising due to the application of IFRS 16 and enjoys strong reserves of cash. Dividend Recognising the strength of this year’s performance and the Group’s confidence in the near future, the Board proposes a dividend of 2p per share (2020: nil per share). Employees On behalf of the Board of Directors, I would like to thank all of the staff (including our 20+ new starters) for their commitment and contribution during a very challenging year. John Rigg Executive Chairman 14 June 2021 Triad Group Plc Annual Report and Accounts 2021 | 3 Strategic report Managing Director’s statement Adrian Leer Revenue in the year reduced by £1.6m to £17.8m (2020: £19.4m) as the business focussed on higher margin consultancy assignments. Gross profit increased significantly by 33% to £3.8m (2020: £2.9m) reflecting the long-term strategy to improve both the ratio of consultants to contractors on consultant led engagements and the focus upon higher margin core business. Due to the continued efforts in these areas, the Group made a return to profit before tax in the year of £0.6m (2020: loss of £0.6m). The Group also increased cash reserves by £1.1m to £4.9m (2020: £3.8m) with an improved trade debt profile and no external funding requirements. Business commentary It has been an invigorating and exciting year full of significant challenges. The outbreak of Covid-19 and particularly the ensuing restrictions have had a huge impact on our business, and it is probably the most significant in many years. The response of the organisation has been magnificent, with a seamless conversion from largely office-based working to completely home-based working achieved overnight. The demands of supporting the remote, distributed workforce have led to a better connected and more informed organisation, thanks to the new communications channels established. Engendering a sense of the Triad family has been crucial not only for the health and wellbeing of existing staff but also for those 20+ new recruits who joined in the last year. I am pleased to say that engagement levels have never been better, and our teams have responded very positively to the requirement to deliver outstanding digital services on a remote basis. We are on a mission to become one of the UK’s favourite technology consultancies. During the year, this mission has necessitated a determined move away from pure-play recruitment and resourcing to allow us to concentrate fully on our technology consulting activities. We are already seeing the benefits of this approach coming through in our gross margin and profit metrics. Our in-house resourcing function is focused on driving our permanent consultant headcount, augmented only where necessary with associate resources. Having control of the human resources supply chain from end to end gives us an important competitive advantage as well as speed and agility that organisations reliant on third parties do not enjoy. Successes during the year included winning places on a number of frameworks including two at Ofgem for a range of delivery management services, the pan-Governmental Artificial Intelligence framework, and the latest editions of 4 | Triad Group Plc Annual Report and Accounts 2021 Digital Outcomes & Specialists (DOS 5) and G-Cloud 12. Our G-Cloud offering has been expanded to offer a wider range of 17 services and has already generated success at organisations like Department for Business, Energy & Industrial Strategy for whom we have delivered a number of project-based services. We were extremely pleased to emerge as winners of the Project Management Delivery Partner lot for the Ministry of Justice (MoJ) Digital & Technology team’s invitation to tender, and work started on this contract in the new financial year. We expect to be involved in the significant programmes of work in play across the MoJ estate over the next two years. Elsewhere at MoJ, the production services contract was extended twice meaning that it ran throughout the financial year. A procurement exercise was run during the period to secure a supplier who would take that service into a “business as usual” state at the completion of the programme. Regrettably, we learned at the beginning of the new financial year that MoJ had selected another supplier for this role. Two significant developments at Department for Transport (DfT) were underpinned by Triad expertise. Both within the RTFO (Renewable Transport Fuel Obligation) section of DfT, we helped the team to successfully launch the new GOS (Greenhouse Gas Operating System) system which supports the regulation of greenhouse gases. We helped steer this through Government assessment to move it from Beta status to a fully live service. We were also selected to perform a discovery assessment for the older ROS (RTFO Operating System) system, originally written by Triad many years ago, and subsequently won the contract to progress from discovery phase to alpha phase and hopefully through to live completion. After a Covid-related delay, work started on a significant project with Westcoast Ltd (one of the UK’s leading technology distributors) to modernise their legacy system whilst allowing business to operate uninterrupted. Eventually starting in February 2021, we expect work to continue well into the next financial year. Work also started with Renewable Energy Systems (RES) Ltd to provide a contemporary project management system, based on the Japanese Obeya principles, that supports their delivery of renewable energy programmes. This project involves use of Workpoint software to complement Microsoft 365, and we see great potential through our partnership with Workpoint to deliver similar projects in the future. We have been engaged by Marine Stewardship Council (MSC) to help with the development and delivery of their Strategic report assessment platform. Across DfT, Ofgem, RES and MSC we are developing a significant presence within organisations and sectors that drive sustainability of resources, and we see this as an increasingly significant source of opportunity. We did not experience any significant impact from the roll- out of the Off Payroll (IR35) legislation thanks to our careful assessment and thorough planning process. As we alter the mix of permanent staff and contractors, the exposure to IR35 reduces. Where possible, we are offering clients – particularly those in Central Government – a fully “on payroll” team, thereby eliminating for the client any risk of non-compliance. I am pleased to report that during the year the Group became a Disability Confident employer and a signatory to the Tech Talent Charter. Both developments underscore our commitment to the ongoing development of a diverse workforce that feels fully included in the work of the Group. I am also very pleased to note our support of the charity Action for Children last year through their “Boycott your bed” campaign. This support continues into the new financial year. The new financial year sees the Group operating with more permanent fee-earning consultants than at any time in the last 10 years and with a renewed focus on being the technology consultancy of choice. The Group has expanded its business development capacity to include a focus on areas such as financial services and technologies such as blockchain, in addition to an increased focus on the public sector. I would also like to thank the staff for their incredible support and contributions during the year. Adrian Leer Managing Director 14 June 2021 Triad Group Plc Annual Report and Accounts 2020 | 5 Strategic report Organisation overview Triad Group Plc is engaged in the provision of information technology consultants to deliver technology-enabled business change to organisations in the public sector, private sector, and not-for-profit sector. Business model The Group provides a range of consultancy services to clients to help them deliver a tangible return on their investment in technology. Our primary engagement model is to deliver these services via our permanent consultants, sometimes augmented by carefully selected associates. We rely upon our in-house resourcing team to provide both permanent and associate staff, ensuring that we maintain tight control of our supply chain and quality at all times. Our services span the delivery life cycle from high level consulting, early strategy, programme management, project delivery, software delivery, and support activities. The Group operates mainly in the United Kingdom. Our workforce is increasingly distributed across the UK too, and we have permanent office space in Godalming (registered office) and Milton Keynes. Principal objectives The principal objectives of the Group are to; • • Provide clients with industry leading service in our core skills. Achieve sustainable profitable growth across the business and increase long-term shareholder value. The key elements of our strategy to achieve our objectives are; To provide a range of specialist services relevant to our clients’ business • • Our services include consultancy, change leadership, project delivery, software development and business insights. Further capacity and expertise is provided via our associate network. We continue to adopt a “business first, technology second” approach to solving our clients’ problems. A cornerstone of our service offer is our consultancy model, offering advice and guidance to clients in terms of technology investments. To develop long-term client relationships across a broad client base • Enduring client relationships fuel profitability. A hallmark of our recent trading has been the frequency of repeat business, which itself has been a function of outstanding delivery and proactive business development within existing accounts. 6 | Triad Group Plc Annual Report and Accounts 2021 • • Our consistent track record in this regard is our major asset when developing propositions for new clients, along with the use of case studies and references. We have structured our service offering to enable clients to engage early, thus enabling the building of trust and confidence from the outset. To work with partners • Our strategy includes working with carefully chosen partners operating under their client frameworks in addition to the frameworks on which Triad is listed. This will expose more opportunities whilst reducing the cost of sale. To leverage group capability and efficiency to increase profitability • • • We continue to develop synergies across the Group’s activities both externally and internally, driving better outcomes for clients whilst improving efficiency and effectiveness. The management team sets objectives to ensure that these synergies are exploited. We enable our clients to benefit from access to a full range of IT services, delivered through a single, easy to access, point of sale. We will continue to provide the highest quality of service to our customers through our teams of skilled consultants and market experts. Principal risks and uncertainties The Group’s business involves risks and uncertainties, which the Board systematically manages through its planning and governance processes. The Board has conducted a robust assessment of the principal risks facing the Group, examining the Group’s operating environment, scanning for potential risks to the health and wellbeing of the organisation. The Directors factor into the business plan the likelihood and magnitude of risk in determining the achievability of the operational objectives. Where feasible, preventive and mitigating actions are developed for all principal risks. Senior management review the risk register and track the status of these risk factors on an on-going basis, identifying any emerging risks as they appear. Regular meetings are held between the Executive Chairman and the Managing Director to ensure risks are identified and communicated. The outputs of this management review form part of the Board’s governance process, reviewed at regular Board meetings. When emerging risks arise these are reviewed by senior management on an immediate basis and communicated to the Board on a timely basis. Strategic report The principal risks identified are: Covid-19 The business was proven to be agile and robust through the pandemic. The main risks that remain and potentially could occur, are a reduction in new business pipeline opportunities, payment delays and the recovery of debtor balances. These risks were met head-on during 2021 and the same mitigating actions taken during the year are being applied – the focus on servicing clients remotely and effectively, a very strong focus on short-term forecasting, and improving cash collection. In a competitive marketplace driven by the pandemic, employee engagement is also key to mitigating the risks presented by Covid-19. The continuous review of flexible working patterns, remuneration and the mix of on- site and remote working is critical. IT services market The demand for IT services is affected by UK market conditions. This includes, for example, fluctuations in political and economic uncertainty and the level of public sector spending. Negative impacts can reduce revenue growth and maintenance due to the loss of key clients, reduction in sales pipelines and reduction in current services. The creation of new services, acquisition of new clients and the development of new commercial vehicles is important in protecting the Group from fluctuations in market conditions. This risk is more likely in the current Covid-19 pandemic but investment by Government in public sector spending continues, and the ability for new business acquisition has been enhanced with a greater focus in this area in-line with strategy. Brexit The political and economic uncertainty generated by Brexit still has the potential to negatively affect the Group’s marketplace due to an impact on Government spending plans and the cancellation or delay of IT projects. The strong relationships the Group enjoys with a large range of public sector clients within the UK mitigated this risk during the year. During and following the Brexit transition, the Group continued to build strong trading partnerships with EU based companies. Due to the current lack of restrictions of trading digital services within the EU, the Directors do not foresee this changing in the future. Revenue visibility The pipeline of contracted orders for time and materials consultancy work can be relatively short and this reduces visibility on long-term revenue generation. The Board carefully reviews forecasts to assess the level of risk arising from business that is forecast to be won. Availability of staff The ability to recruit and retain the best quality staff, and obtain access to appropriately skilled resources are key to ensuring the ability to deliver profitable growth and deliver IT services to our clients, in what continues to be a rapidly competitive market for talent. The Group continues to recruit quality individuals, and ensures a resilient network of associate resources is scaled appropriately to meet the demands of the business. To mitigate this risk, the Group reviews remuneration and benefits on an annual basis and adjusts these accordingly within market rates. In addition, the Group operates a Company-wide staff development programme to ensure continuous personal growth and consistent staff engagement. The on-boarding of new consultants is managed by a highly experienced and dedicated team of resourcing professionals, and this provides quality assurance processes to accelerate hiring and reduce attrition. Competition The Group operates in a highly competitive environment. The markets in which the Group operates are continually monitored to respond effectively to emerging opportunities and threats. The Group ensures a high quality of service to long-tenured clients, which includes continuous review of delivery against project plan and obtaining client feedback. This promotes longevity of client relationships and to a high degree mitigates the risk of competition. There are or may be other risks and uncertainties faced by the Group that the Directors currently deem immaterial, or of which they are unaware, that may have a material adverse impact on the Group. The risk appetite of the Group is considered in light of the principal risks and their impact on the ability to meet its strategic objectives. The Board regularly reviews the risk appetite which is set to balance opportunities for business development and growth in areas of potentially higher risk, whilst maintaining reputation, regulatory compliance, and high levels of customer satisfaction. Section 172 statement Section 172 of the Companies Act 2006 requires Directors to take into consideration the interests of key stakeholders in the Group in their decision making. Engagement with the Group’s stakeholders is essential to successfully managing the business and the effectiveness of this engagement helps to understand the impact of key decisions on stakeholders. The Board has identified the key stakeholders as shareholders, clients, partners, employees and suppliers. • Shareholders: Shareholders play a significant part in deciding the direction of the business. Dialogue is maintained with shareholders and their advisors and issues of significance are communicated to shareholders as necessary. In addition, a full shareholder briefing is presented at the Group’s annual general meeting of shareholders. The Board took the decision Triad Group Plc Annual Report and Accounts 2021 | 7 Strategic report not to make the payment of an interim dividend this year due to the continued threat of the impact of Covid-19 and the potential effects upon future cash flow. This decision was made to protect the interests of the shareholders’ future earnings. The Board has proposed a final dividend of 2p per share for the year ended 31 March 2021 due to the recent trading performance and expected cash flows (2020: nil per share). Clients: Delivering a quality service is the key to the Group’s future success and effective and successful delivery of services to our clients is the key focus of the Group. To increase effectiveness, a constant review of utilisation rates and delivery structures has been undertaken to enhance the efficiency of the Group’s service to clients. Key account delivery and management tools have also been reviewed and enhanced to promote efficiencies. The Group continues with the strategy of building permanent consultants and where appropriate replacing contractors with consultants on projects to improve and broaden the skill sets and enhance delivery to clients. Partners: Effective working relationships that enable future growth are important to the Group. The Group continue to cultivate strong relationships with our business partners, with regular dialogue and updates to ensure that delivery to our shared clients is as effective as possible. During 2021, the Group continued to explore delivery methods with partners that enable the acquisition of new business, including the successful partnership with Workpoint to deliver the RES project. Employees: Motivated and satisfied employees are the lifeblood of our business and our people are key to our success. The Group strives to achieve the highest standards in its dealings with all employees. During 2021, the Group has increased its level of communication with employees with regular Group meetings chaired by the Managing Director. The Group continued to provide appropriate comprehensive induction and ongoing training tailored to individual needs. Extensive employee benefits are provided which are continually reviewed to enhance the wellbeing of all employees. Remuneration packages have been reviewed on an annual basis to ensure retention of employees, as are flexible working environments in light of the Covid-19 pandemic. Suppliers: Effective engagement with suppliers enables the Group to deliver a quality service to our clients. The Group maintains appropriate arms-length trading relationships with quality suppliers and is fully committed to fairness in its dealing with them, including embracing the principle of paying suppliers within agreed credit terms during the course of normal business. The Group formed closer relationships with suppliers during the Covid-19 pandemic to ensure a continuance of a quality service. • • • • 8 | Triad Group Plc Annual Report and Accounts 2021 The Directors continue to ensure there is full regard to the long-term interests of both the Group and its key stakeholders including the impact of its activities on the community, the environment and the Group’s reputation. In doing this, the Directors continue to act fairly and in good faith taking into account what is most likely to promote the long-term success of the Group. • • • • • • Relations with key stakeholders such as shareholders, employees, and suppliers are maintained by regular, open and honest communication in both verbal and written form. The Directors are fully aware of their responsibilities to promote the success of the Group in accordance with section 172 of the Companies Act 2006. The Directors continuously take into account the interests of its principal stakeholders and how they are engaged. This is achieved through information provided by management and also by ongoing direct engagement with the stakeholders themselves. The Board has ensured an appropriate business structure is in place to ensure open and effective engagement with the workforce via the Executive Directors and the senior management team. The Board and the senior team continues to work responsibly with all relevant stakeholders and has appropriate anti-corruption and anti-bribery, equal opportunities and whistleblowing procedures and policies in place. As required, non-executive Directors, professional advisors and the Company Secretary provide support to the Board to help ensure that sufficient consideration is given to stakeholder issues. Viability Statement In accordance with the Listing Rules the Directors have assessed the Company’s viability over the next five financial years. Given the Group’s business model and commercial and financial exposures the Directors consider that five years is an appropriate period for the assessment. The maximum period of visibility of commercial arrangements with clients is currently two years, however in considering the assessment period assumptions have been made beyond this immediate timeframe. As part of the long-term viability assessment the Directors have considered the principal risks. This assessment of viability has been made with reference to the Group’s current financial and operational positions. Revenue projections, cash flows, availability of required finance, commercial opportunities and threats, and the Group’s experience in managing adverse conditions in the past have been reviewed. The Group was founded in 1988 and has survived several recessions. Strategic report Despite the potentially negative and severe effect of the Covid-19 pandemic in early 2020, the Group was able to successfully navigate the issues presented by the disruptions and for the year ended 31 March 2021 significantly improved all key ratios and profitability and built cash reserves without the requirement for any external funding or take advantage of Government support schemes. This success was due to the agility of the business model, client delivery techniques and the quality of our employees and hiring processes. The effects of IR35 have been minimal as the Group has continued to reduce contracting fee earners in favour of higher margin permanent employees and the risk in this area is not considered to be material. As of the date of these accounts, Brexit has had no impact upon the current client base and there have been no direct impacts felt by the business. In fact, greater dialogue has commenced with potential EU and European trading partners and this is expected to continue. Despite the recent successful trading position, risks still exist with respect to the Covid-19 pandemic and the threat from competition. The Directors have therefore approached the budget and forecasting cycle for the 2022 financial year with a conservative outlook. The viability assessment considered the principal risks as set out on page 8, and in particular, the risk presented to the business of Covid-19. The Board modelled a number of realistic scenarios based upon conservative budgets and forecasts. This included modelling the most severe scenario possible which assumed that the effects of the pandemic would worsen with all current client contracts discontinued at expiry, with no extension or replacement and with no cost mitigation. In all scenarios, it was found that there was sufficient headroom in cash flow to continue operating within current resources for the next 12 months, and without the requirement to utilise the available financing facility or obtain further external funding. The Group was therefore found to have sufficient financial strength to withstand further disruption due to the pandemic. There is less visibility over the medium term outlook and the wider economic impact of Covid-19, but the Board believes that the Group remains well placed to navigate effectively a prolonged period of uncertainty and to mitigate the risks presented by it. Based upon the results of this analysis, the Board has a reasonable expectation that the Group will be able to continue in operation and be able to meet its liabilities over the next 5-year viability period. In reaching this assessment, the Board has taken into account future trading, continued negative effects of Covid-19, access to external funding and cash flow expectations. Performance assessment, financial review and outlook Financial and non-financial key performance indicators (KPIs) used by the Board to monitor progress are revenue, profit from operations, EBITDA, gross margin and headcount. Financial KPIs are discussed in more detail in the Financial review below. The outlook for the Group is discussed in the Chairman’s statement on page 2. The KPIs are as follows; Revenue £17,815,000 £19,354,000 2021 2020 Profit/(Loss) from operations Earnings before interest, tax, depreciation and amortisation (EBITDA)¹ £686,000 £(568,000) £944,000 £(299,000) Gross margin Average headcount 21.4% 68 14.7% 62 1 EBITDA – Profit from operations of £686,000 adding back the depreciation and amortisation charge in the year of £258,000 Corporate social responsibility Our employees The Group is committed to equal opportunities and operates employment policies which are designed to attract, retain and motivate high quality staff, regardless of gender, age, race, religion or disability. The Group has a policy of supporting staff in long-term career development. Culture and engagement The Group recognises the importance of having effective communication and consultation with, and of providing leadership to, all its employees. The Group promotes the involvement of its employees in understanding the aims and performance of the business. An assessment of culture, engagement and future contribution made to the business by employees is made at each Board meeting and is considered a key aspect of the meetings. The Board has been satisfied with policies and practices and they are aligned with the Group’s purpose and strategy and no corrective action is required. The Group strives to recruit and retain high quality employees at the cutting edge of technology. A key engagement factor is the continuous professional development of all staff and the Group is committed to providing increased training and Triad Group Plc Annual Report and Accounts 2021 | 9 Strategic report development opportunities, to enhance both the expertise and engagement of our workforce, and improving the quality of our services to our clients. Diversity and inclusion Diversity and inclusion is a key component of working life in the Group. Employees are encouraged to take an active role in decision making and driving the business forward, including several platforms within the business to share good practice, successes and potential improvements. The appointment of Charlotte Rigg as Director in 2020 increased the female proportion within the senior management to 22% which is representative of the Group as a whole. We continue to include diversity within our recruitment policies and make improvements as appropriate. The following table shows the average number of persons employed during the year, by gender, who were Directors, senior managers or employees of the Company. Directors Senior managers Employees Total Male Female Total 6 1 46 53 1 1 13 15 7 2 59 68 Environment and greenhouse gas reporting The Group is committed to ensuring that the actual and potential environmental impact of its activities is understood and managed effectively. The Group has used both mileage reports and meter readings to prepare the data. The annual quantity of Greenhouse Gas (GHG) emissions for the period 1 April 2020 to 31 March 2021 in tonnes of carbon dioxide equivalents (tCO2e) for the Group is shown in the table below: Emissions Emission source: Combustion of fuel Electricity and heat purchased for own use Total tCO₂e per £1m revenue FTE Intensity ratio (tCO₂e per FTE) 2021 tCO2e¹ 2020 tCO2e¹ – 29 29 1.6 68 0.4 17 55 72 3.7 62 1.2 10 | Triad Group Plc Annual Report and Accounts 2021   1 The calculation of tCO2e for each source has been prepared in accordance with DEFRA guidelines for GHG reporting. The annual energy consumed as a result of the purchase of electricity and heat for the period 1 April 2020 to 31 March 2021 in kWh is shown in the table below: 2021 Energy consumed (kWh) 122,763 kWh per £1m revenue FTE Intensity ratio (kWh per FTE) 6,897 68 1,805 2020 213,357 10,998 62 3,441 The emissions are generated solely by activities in the UK. Emissions generated by electricity consumption is 99% (2020: 76%). Whilst the Group has not set any specific targets in relation for emissions due to the relatively small size of the impact, the Group monitors the emissions on an annual basis. The impact of the Covid-19 pandemic and the change to remote working has dramatically reduced energy consumption and emissions. With the expectations of further remote and flexible working patterns, these metrics are expected to be low in future years. The Directors believe that the Group’s impact to the environment is negligible given the low numbers of employees. The Group has not been subject to any environmental fines during the year ended 31 March 2021 (2020: nil). Social, community and human rights issues Triad takes its responsibilities to the community and society as a whole very seriously. With people at the core of our values, in October 2020 Triad is proud to have achieved its first Disability Confident badge – Disability Confident 1st level (“Committed”). In 2022 we plan to work up to the highest level (level 3), and we are using this to guide and improve our practices, particularly with regard to equality of opportunity for disabled staff and through our recruitment processes. We have been looking for a way to best make an impact on the employment gaps that exist for BAME, female and disabled people working in UK technology and in March 2021 we also became members of Tech Talent Charter. Through this we have publicly declared our commitment to workplace equality, have access to a community of best practice and share data on diversity within our own Group. We believe we are working together to make a real difference to inclusion and diversity across the technology sector. Strategic report The Group actively supports charities. Managing Director, Adrian Leer is a board member of Action for Children and our staff participate in regular fund-raising activities for the charity, promoted and supported by Triad. There are no human rights issues that impact upon operations. Financial review Group performance Group revenue has decreased to £17.8m (2020: £19.4m). This is predominantly due to the reduction in private sector low margin contractor led assignments, offset with an increase in higher gross margin consulting business. This is in-line with the continued strategy of servicing consultancy assignments with permanent fee earning consultants, and has resulted in an increase in gross profit to £3.8m (2020: £2.9m) and an increase in gross margin as a percentage of revenue to 21.4% (2020: 14.7%). This strategy continues into the 2022 financial year and will provide a sound basis for future profitable growth. The Group reports a profit from operations before taxation of £0.6m (2020: loss £0.6m). The positive variance in profitability before tax of £1.2m was due to the increase in gross profit (£0.9m) and the reduction in overheads (£0.3m). The Group reports a profit after tax of £0.7m (2020: loss £0.8m). The balance sheet remains strong with no external borrowings, with the exception of the lease liabilities arising due to the application of IFRS 16, and the Group enjoys strong reserves of cash at £4.9m (2020: £3.8m) and no bad debts (2020: nil). Overheads Administrative expenses for the year are £3.1m (2020: £3.4m). Due to the financial risks derived from both the Covid-19 pandemic and Brexit (see page 6), the Group reduced expense budgets across all cost lines without damaging the ability to grow higher margin business. As such, the Group was able to significantly grow profitability and now manages a sustainable cost base to support future profit growth. Staff costs Total staff costs have increased to £5.7m (2020: £5.2m) (note 7). The total average headcount for the year has increased to 68 (2020: 62) and due to the strategy of building permanent fee-earning consultants during the year, the number of consultants at the year-end has increased by a net 21 to 58 (2020: 37). Consultant numbers continue to grow into the new financial year and is a key component of the Group’s strategy to grow both margin and profitability. Non-consultant staff numbers at the close of the year have remained static as the ratio of fee earners improves to 5:1 (2020: average 4:1). Cash Cash and cash equivalents at 31 March 2021 increased to £4.9m (2020: £3.8m). There was a net cash inflow from operating activities of £1.3m (2020: £0.06m) which reflects the return to profitability and the improvements in working capital. During the year, the Group did not take advantage of the Government deferral schemes. Capital expenditure in the year was managed very carefully and fixed asset additions related mainly to the purchase of technology for new permanent members of staff, which supported the growth in gross profit. The net cash outflow from financing activities was £0.3m (2020: outflow of £0.8m) and the net cash inflow from investing activities was £0.1m (2020: outflow £0.02m). Due to the need to augment cash reserves due to the pandemic, no dividends were paid in the year (2020: £0.5m). However, with a return to profitability and the strong expectation of future positive cash flows, the Board are proposing a final dividend of 2p per share (2020: nil per share), see page 48. Non-current assets Non-current assets excluding taxation were reduced by £0.36m (2020: increase £1.0m) which predominantly related to the net reduction in the right of use asset of £0.1m (2020: increase £0.6m) and the finance lease receivable of £0.2m (2020: £0.3m). A further reduction of £0.05m related to purchased assets (2020: increase £0.1m). Taxation The Group adopts a low risk approach to its tax affairs. The Group does not employ any complex tax structures or engage in any aggressive tax planning or tax avoidance schemes. The deferred tax asset increased to £0.07m (2020: £0.03m) in the year, mainly due to the expectation that tax losses brought forward will be offset against future profits (see note 8). Net assets The net asset position of the Group at 31 March 2021 was £5.3m (2020: £4.6m). The movements during the year are detailed on page 38. Share options A total of 48,600 options were exercised by Directors and staff during the year (2020: 11,000). No options were granted during the year (2020: nil). An expense of £37,000 (2020: £28,000) has been recognised relating to options granted in March 2018. By order of the Board James McDonald Finance Director 14 June 2021 Triad Group Plc Annual Report and Accounts 2021 | 11 12 | Triad Group Plc Annual Report and Accounts 2021 Directors’ report The Directors present their Annual report on the activities of the Group, together with the financial statements for the year ended 31 March 2021. The Board confirms that these, taken as a whole, are fair, balanced and understandable, and that they provide the information necessary for shareholders to assess the Group’s and Company’s position and performance, business model and strategy, and that the narrative sections of the report are consistent with the financial statements and accurately reflect the Group’s performance and financial position. The Strategic report provides information relating to the Group’s activities, its business and strategy and the principal risks and uncertainties faced by the business, including analysis using financial and other KPIs where necessary. These sections, together with the Directors’ remuneration and Corporate Governance reports, provide an overview of the Group, including environmental and employee matters and give an indication of future developments in the Group’s business, so providing a balanced assessment of the Group’s position and prospects, in accordance with the latest narrative reporting requirements. The Group’s subsidiary undertakings are disclosed in the notes to the financial statements. Corporate Governance disclosures required within the Directors’ report have been included within our Corporate Governance report beginning on page 16 and form part of this report. Share capital and substantial shareholdings Share capital As at 31 March 2021, the Company’s issued share capital comprised a single class of shares referred to as ordinary shares. Details of the ordinary share capital can be found in note 19 to these financial statements. Voting rights The Group’s articles provide that on a show of hands at a general meeting of the Company every member who (being an individual) is present in person and entitled to vote shall have one vote and on a poll, every member who is present in person or by proxy shall have one vote for every share held. The notice of the Annual General Meeting specifies deadlines for exercising voting rights and appointing a proxy or proxies to vote in relation to resolutions to be passed at the Annual General Meeting. Transfer of shares There are no restrictions on the transfer of ordinary shares in the Company other than as contained in the Articles: • The Board may, in its absolute discretion, and without giving any reason for its decision, refuse to register any transfer of a share which is not fully paid up (but not so as to prevent dealing in listed shares from taking place) and on which the Company has a lien. The Board may also refuse to register any transfer unless it is in respect of only one class of shares, in favour of no more than four transferees, lodged at the Registered office, or such other place as the Board may decide, for registration, accompanied by a certificate for the shares to be transferred (except where the shares are registered in the name of a market nominee and no certificate has been issued for them) and such other evidence as the Board may reasonably require to prove the title of the intending transferor or his right to transfer the shares. Certain restrictions may from time to time be imposed by laws and regulations, for example: • • Insider trading laws; and Whereby certain employees of the Group require the approval of the Company to deal in the Company’s ordinary shares. Appointment and replacement of Directors The Board may appoint Directors. Any Directors so appointed shall retire from office at the next Annual General Meeting of the Company, but shall then be eligible for re-appointment. The current Articles require that at the Annual General Meeting one third of the Directors shall retire from office but shall be eligible for re-appointment. The Directors to retire by rotation at each Annual General Meeting shall include any Director who wishes to retire and not offer themselves for re- election and otherwise shall be the Directors who, at the date of the meeting, have been longest in office since their last appointment or re-appointment. A Director may be removed from office by the service of a notice to that effect signed by at least three quarters of all the other Directors. Amendment of the Company’s Articles of Association The Company’s Articles may only be amended by a special resolution passed at a general meeting of shareholders. Substantial shareholdings As at 31 March 2021, since the date of the last annual report in June 2020, the Company had received the following notifications relating to interests in the Company’s issued share capital, as required under the Disclosure and Transparency Rules (DTR 5) when a notifiable threshold is crossed: Percentage of issued share capital T Charlton 5.51% As at 14 June 2021, no notifications have been received since the year-end. Triad Group Plc Annual Report and Accounts 2021 | 13 Directors’ report Dividends There was no interim dividend paid during the year (2020: 1p). The Directors propose a final dividend of 2p per share (2020: nil per share). Financial instruments The Board reviews and agrees policies for managing financial risk. These policies, together with an analysis of the Group’s exposure to financial risks are summarised in note 3 of these financial statements. Research and development activity Research and development activities are undertaken with the prospect of gaining new technical knowledge and understanding, and developing new software. During the year, dedicated small teams worked on artificial intelligence capabilities within software applications, project management tool capabilities, and developed bespoke employee development portals to enhance the investment in our people. Directors’ interests in contracts Directors’ interests in contracts are shown in note 21 to the accounts. Directors’ insurance and indemnities The Company maintains Directors’ and Officers’ liability insurance which gives appropriate cover for any legal action brought against its Directors and Officers. The Directors also have the benefit of the indemnity provisions contained in the Company’s Articles of Association. These provisions, which are qualifying third-party indemnity provisions as defined by Section 236 of the Companies Act 2006, were in force throughout the year and are currently in force. Disclosure of information to auditor All of the current Directors have taken all the steps that they ought to have taken to make themselves aware of any information needed by the Company’s auditor for the purposes of their audit and to establish that the auditor is aware of that information. The Directors are not aware of any relevant audit information of which the auditor is unaware. Forward-looking statements The Strategic report contains forward-looking statements. Due to the inherent uncertainties, including both economic and business risk factors, underlying such forward-looking information, the actual results of operations, financial 14 | Triad Group Plc Annual Report and Accounts 2021 position and liquidity may differ materially from those expressed or implied by these forward-looking statements. Going concern The Group’s business activities, together with the factors likely to affect its future development, performance and position, are set out in the Strategic report. The financial position of the Group, its cash flows, liquidity position and borrowing facilities are described in the Strategic report. In addition, note 3 to the financial statements includes the Group’s objectives, policies and processes for managing its capital, its financial risk management objectives, details of its financial instruments and hedging activities, and its exposure to credit risk and liquidity risk. The Group meets its day to day working capital requirements through cash reserves and an invoice finance facility (which is currently unutilised). The Group operates an efficient low-cost and historically cash generative model. The client base generally consists of large blue-chip entities, particularly within the public sector, enjoying long-term and productive client relationships. As such, debt recovery has been reliable and predictable with a low exposure to bad debts. For the year ended 31 March 2021, the Group has not utilised any external debt, lending facilities or accessed any Government support schemes (2020: nil). Due to the ability to operate services remotely, the Group has remained in full operation throughout recent lockdown periods and will continue to do so as external factors dictate. The success of the business during the year ended 31 March 2021 illustrates the operational flexibility of both the Group and its current and future client base. The going concern assessment considered a number of realistic scenarios including the impact of the reduction in services of key clients upon future cash flows. In addition, in the most severe scenario possible, a reverse stress test was modelled which included the effects of any future Covid-19 pandemic issues, with all current client contracts discontinued at expiry with no extension or replacement and with no cost mitigation. Even in the most extreme scenario, the Group has enough liquidity and long-term contracts to support the business through the going concern period. The Directors have concluded from these assessments that the Group would have sufficient headroom in cash balances to continue in operation. Further information in relation to the Directors’ consideration of the going concern position of the Group is contained in the Viability statement on page 8. After making enquiries, the Directors have a reasonable expectation that the Group has adequate resources to continue in operational existence for the foreseeable future and at least twelve months from the date of approval of the financial statements. Accordingly, they continue to adopt the going concern basis in preparing the annual report and accounts. Directors’ report Auditor BDO LLP have indicated their willingness to continue in office. Accordingly, a resolution to reappoint BDO LLP as auditors of the Company will be proposed at the next Annual General Meeting. Environment and greenhouse gas reporting Carbon dioxide emissions data is contained in the Corporate social responsibility section of the Strategic report. Statement of Directors’ responsibilities The Directors are responsible for preparing the annual report and the financial statements in accordance with international accounting standards in conformity with the requirements of the Companies Act 2006 and applicable law and regulations. Company law requires the Directors to prepare financial statements for each financial year. Under that law the Directors are required to prepare the Group financial statements and have elected to prepare the Company financial statements in accordance with the requirements of the Companies Act 2006. Under company law the Directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the Group and Company and of the profit or loss for the Group and Company for that period. The Directors are also required to prepare financial statements in accordance with international financial reporting standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union. In preparing these financial statements, the Directors are required to: select suitable accounting policies and then apply them consistently; make judgements and accounting estimates that are reasonable and prudent; state whether they have been prepared in accordance with international accounting standards in conformity with the requirements of the Companies Act 2006, subject to any material departures disclosed and explained in the financial statements; state whether they have been prepared in accordance with international financial reporting standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union, subject to any material departures disclosed and explained in the financial statements; • • • • • • prepare a Directors’ report, Strategic report and Directors’ remuneration report which comply with the requirements of the Companies Act 2006. The Directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Company’s transactions and disclose with reasonable accuracy at any time the financial position of the Company and enable them to ensure that the financial statements comply with the Companies Act 2006 and, as regards the Group financial statements, Article 4 of the IAS Regulation. They are also responsible for safeguarding the assets of the Company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. The Directors are responsible for ensuring that the annual report and accounts, taken as a whole, are fair, balanced, and understandable and provide the information necessary for shareholders to assess the Group’s position and performance, business model and strategy. Website publication The Directors are responsible for ensuring the annual report and the financial statements are made available on a website. Financial statements are published on the Company’s website in accordance with legislation in the United Kingdom governing the preparation and dissemination of financial statements, which may vary from legislation in other jurisdictions. The maintenance and integrity of the Company's website is the responsibility of the Directors. The Directors' responsibility also extends to the ongoing integrity of the financial statements contained therein. Directors’ responsibilities pursuant to DTR4 The Directors confirm to the best of their knowledge: • • The financial statements have been prepared in accordance with the applicable set of accounting standards and Article 4 of the IAS Regulation and give a true and fair view of the assets, liabilities, financial position and profit and loss of the group. The annual report includes a fair review of the development and performance of the business and the financial position of the Group and the Parent Company, together with the description of the principal risks and uncertainties that they face. By order of the Board prepare the financial statements on the going concern basis unless it is inappropriate to presume that the company will continue in business; James McDonald Company Secretary 14 June 2021 Triad Group Plc Annual Report and Accounts 2021 | 15 Corporate governance report The Board has considered the principles and provisions of the UK Corporate Governance Code 2018 (“the Code”) applicable for this financial period. The changes made in the revised Code attempt to improve corporate governance processes and encourage companies to demonstrate how good governance contributes to the achievement of long-term success for stakeholders. The Group keep governance matters under constant review. Despite the changes in the Code requiring a review of processes, there has not been a requirement to make fundamental changes to strategy or working practices. The following statement sets out the Group’s application of the principles of the Code and the extent of compliance with the Code’s provisions, made in accordance with the requirements of the Listing Rules. The Board The Board is responsible for the long-term and sustainable success of the business, and considers all opportunities and risks as set out in the principal risks and uncertainties on page 6. Further, the Board considers how good governance can assist in promoting the delivery of the strategy, by reference to strong stakeholder engagement. Details of how the Board drive this engagement can be found within the S172 statement on page 7. The Directors who held office during the financial year were: Executive Directors John Rigg, Chairman Adrian Leer, Managing Director James McDonald, Finance Director (appointed 16.06.20) Tim Eckes, Client Services Director Independent non-executive Directors Alistair Fulton, senior independent non-executive Director Chris Duckworth Charlotte Rigg John Rigg is Chairman. He is a Chartered Accountant. He was a founder of Marcol Group Plc and was its Managing Director from 1983 until 1988. Marcol was floated on the Unlisted Securities Market in 1987. He was Chairman of Vega Group plc from 1989 until 1996, holding the post of Chief Executive for much of this period. Vega floated on the main market in 1992. He was a founder shareholder of Triad and served as the Chairman of the Company from 1988 up to just before its flotation in 1996, when he resigned to develop new business 16 | Triad Group Plc Annual Report and Accounts 2021 interests overseas. He was appointed as non-executive Chairman in June 1999: in May 2004 he became part-time executive Chairman. Between 4 February 2005 and 5 September 2007 John was acting Group Chief Executive. Adrian Leer is Managing Director. He was appointed to the Board on 3 March 2015. He initially joined Triad in 2009 in a consultative capacity, providing advice to the business regarding its fledgling geospatial product, Zubed, and helping to secure significant wins with major clients. In 2010, he became General Manager of Zubed Geospatial. Adrian became Commercial Director of Triad Consulting & Solutions in 2012. Tim Eckes is Client Services Director. He was appointed to the Board on 1 January 2020. Tim Eckes joined Triad in 1991 as a graduate software engineer before moving into a number of technical and commercial roles. He has multi- sector experience, having been involved in engagements across finance, telecoms, travel and central government. In 5 years preceding his appointment to the Board as Managing Consultant, he played a significant role in growing the business through the development of long lasting and profitable relationships with key clients. Alistair Fulton is a non-executive Director. He is a Chartered Engineer and member of the British Computer Society. He was the founding Managing Director of Triad. He continued in this role until February 1997 when he became non-executive Chairman, a position he retained until June 1999, when he took up his present position. He was a board member of CSSA for 15 years, President in 2000/2001, and is currently Senior Warden of the Worshipful Company of Information Technologists, the 100th Livery Company of the City of London. Chris Duckworth was appointed on 1 July 2017 as a non- executive Director. He has held numerous positions within public and private companies as Finance Director, Managing Director, non-executive Director and Chairman. He was a founding shareholder and from 1989 to 1994 was Finance Director of Triad where he remained as a non-executive Director until 1999. From 1989 to 1994 he was Finance Director of Vega Group PLC after which he served as a non- executive Director until 1997. He was a founding shareholder and Chairman of Telecity PLC in May 1998 and subsequently acted as a non-executive Director until August 2001. Charlotte Rigg is a non-executive Director and was appointed to the Board on 1 January 2020. Charlotte Rigg’s experience is both extensive and diverse. Over the last 25 years she has built an internationally recognised stud farm and runs a sizeable upland grazing farm in Cumbria where the stud is based. In addition, Charlotte runs a successful and expanding investment property portfolio which has been established for over 20 years. Corporate governance report James McDonald is Finance Director and was appointed to the Board on 16 June 2020. He joined the Company in February 2020 and, in March 2020, assumed the position of Company Secretary and acting Finance Director. He is a Chartered Certified Accountant and has previously held a senior finance position at Foxtons Group plc, prior to which he was Group Finance Director and Company Secretary at Brook Street Bureau Plc. He qualified with EY in London. The Board exercises full and effective control of the Group and has a formal schedule of matters specifically reserved to it for decision making, including responsibility for formulating, reviewing and approving Group strategy, budgets and major items of capital expenditure. Regularly the Board will consider and discuss matters that include, but are not limited to: • • • • • • • Strategy; Shareholder value; Financial performance and forecasts; Alignment of culture to Group values; Employee engagement; Human resources; and City and compliance matters. The Executive Chairman, John Rigg, is responsible for the leadership and efficient operation of the Board. This entails ensuring that Board meetings are held in an open manner and allow sufficient time for agenda points to be discussed. It also entails the regular appraisal of each Director, providing feedback and reviewing any training or development needs. Employee engagement is taken very seriously by the Board, and the need to engage with the workforce is even more important since the onset of the pandemic. Bi-weekly Group- wide communication meetings chaired by the Managing Director take place where there is a forum available for all staff to participate and contribute directly with management. Senior management meet daily to discuss the business and create appropriate communications that predominantly seek to enhance the well-being of staff but also look to align Group values to strategy. Further, on-line platforms exist that enable constructive discussions concerning operational delivery and best practice. Given the size of the Group, it is not appropriate to develop any sub-committees for this purpose and direct Group forums encourage all staff to participate without dilution of message. In a competitive marketplace for talent, the Board ensure further engagement via regular pay reviews and formal staff development processes, which enable training and career aspirations to be discussed along with the facilitation of individual career paths. The Board are firmly of the view that the culture centred around the recruitment and retention of quality staff, their wellbeing, development and future career and remuneration aspirations will drive the strategic aims of the business and drive stakeholder value in the long-term. The Board meets regularly with senior management to discuss operational matters. The non-executive Directors must satisfy themselves on the integrity of financial information and that financial controls and systems of risk management are robust. Following presentations by senior management and a disciplined process of review and challenge by the Board, clear decisions on the policy or strategy are adopted that preserve Group values and are sustainable over the long-term. The responsibility for implementing Board decisions is delegated to management on a structured basis and monitored at subsequent meetings. During the period under review, and to date, the Executive Chairman has not held any significant commitments outside the Group. Alistair Fulton is the nominated senior independent non- executive Director. Chris Duckworth and Charlotte Rigg are non-executive Directors. All have long-standing experience in both executive and non-executive roles and are free from any business or other relationship that could materially interfere with the exercise of their independent judgement. The Board benefits from their experience and independence, when they bring their judgement to Board decisions. The Board considers that all continue to remain independent for the reasons stated above. The Group has a procedure for Directors to take independent professional advice in connection with the affairs of the Group and the discharge of their duties as Directors. The Board has an Audit Committee, comprised of the Executive Chairman John Rigg, and the independent non- executive Directors, Alistair Fulton and Chris Duckworth. The Committee is chaired by Alistair Fulton. The Board has a Remuneration Committee, comprised of the Executive Chairman John Rigg, and the independent non-executive Directors, Alistair Fulton, and (with effect from 16 June 2020) Charlotte Rigg. No third-party advisors have a position on the committee or have provided services to the Committee during the year. The Committee is chaired by Alistair Fulton. Triad Group Plc Annual Report and Accounts 2021 | 17 Corporate governance report The following table shows the attendance of Directors at scheduled meetings of the Board and Audit and Remuneration Committees during the year ended 31 March 2021 and shows that the Board are able to allocate sufficient time to the company to discharge their responsibilities effectively. Board Audit Committee Remuneration Committee Number of meetings held 11 Number of meetings attended Executive Directors: John Rigg (Chairman) Adrian Leer Tim Eckes James McDonald (appointed 16.06.20) Non-Executive Directors: Alistair Fulton Chris Duckworth Charlotte Rigg 11 11 11 8 11 11 11 1 1 – – – 1 1 – 1 1 – – – 1 – 1 Prior to his appointment to the Board on 16 June 2020, James McDonald attended an additional 3 Board meetings and 1 Audit Committee meeting in his capacity as Company Secretary and acting Finance Director. Audit Committee The members of the Audit Committee are shown above. The Board believe that John Rigg, a Chartered Accountant with broad experience of the IT industry, Alistair Fulton, who has been a Director of companies in the IT sector for over 30 years and Chris Duckworth, with many years of experience in senior finance positions in listed companies, have recent and relevant financial experience, as required by the Code. The Audit Committee is responsible for reviewing the Group’s annual and interim financial statements and other announcements. It is also responsible for reviewing the Group’s internal financial controls and its internal control and risk management systems. It considers the appointment and fees of the external auditor and discusses the audit scope and findings arising from audits. The Committee is also responsible for assessing the Group’s need for an internal audit function. 18 | Triad Group Plc Annual Report and Accounts 2021 Consideration of significant issues in relation to the financial statements The Audit Committee have considered the following significant issues in relation to the preparation of these financial statements; Revenue recognition: The Committee has considered revenue recognised in projects during, and active at the end of the financial year to ensure revenue has been recognised correctly. IFRS 16 ‘Leases’: The Committee have considered the accounting treatment with respect to the critical accounting estimates. Dilapidations provisions: The Committee have considered the accounting treatment with respect to the critical accounting estimates. Going concern: The Committee has reviewed budgets and cash flow projections against borrowing facilities available to the Group to ensure the going concern basis of preparation of the results remains appropriate. Meetings with auditor and senior finance team Members of the Audit Committee met with the senior finance team in advance of their meeting with the auditor, prior to commencement of the year-end audit to discuss; • Audit scope, strategy and objectives • Key audit and accounting matters • Independence and audit fee A meeting was held prior to the completion of the audit with the senior finance team and the auditor to assess the effectiveness of the audit and discuss audit findings. Effectiveness of external audit process The Committee conducts an annual review of the effectiveness of the annual report process. Inputs into the review include feedback from the finance team, planning and scope of the audit process and identification of risk, the execution of the audit, communication by the auditor with the Committee, how the audit adds value and a review of auditor independence and objectivity. Feedback is provided to the external auditor and management by the Committee, with any actions reviewed by the Committee. Auditor independence and objectivity The Committee has procedures in place to ensure that independence and objectivity is not impaired. These include restrictions on the types of services which the external auditor can provide, in line with the FRC Ethical Standards on Auditing. The external auditor has safeguards in place to ensure that objectivity and independence is maintained and the Committee regularly reviews independence taking Corporate governance report into consideration relevant UK professional and regulatory requirements. The external auditor is required to rotate the audit partner responsible for the Group audit every five years. The Board has also performed a specific assessment for the purpose of this annual report. This assessment considers all significant aspects of internal control and risk management arising during the period covered by the report. Non-audit fees During the year the Group did not engage its auditor for any non-audit work. The Committee is responsible for reviewing any non-audit work to ensure it is permissible under EU audit regulations and that fees charged are justified, thus ensuring auditor independence is preserved. Appointment of external auditor BDO LLP was reappointed external auditor in 2017 following a tendering process. BDO LLP has confirmed to the Committee that they remain independent and have maintained internal safeguards to ensure that the objectivity of the engagement partner and audit staff is not impaired. Internal audit The Audit Committee has considered the need for a separate internal audit function this year but does not consider it appropriate in view of the size of the Group. The Group is certified to ISO 9001: 2015. Internal controls and risk management The Board has applied the internal control and risk management provisions of the Code by establishing a continuous process for identifying, evaluating and managing the significant and emerging risks faced by the Group. The Board regularly reviews the process, which has been in place from the start of the year to the date of approval of this report and which is in accordance with FRC guidance on risk management, internal control and related financial and business reporting. The Board is responsible for the Group's system of internal control and for reviewing its effectiveness. Such a system is designed to manage rather than eliminate risk of failure to achieve business objectives and can only provide reasonable and not absolute assurance against misstatement or loss. In compliance with the Code, the Audit Committee regularly reviews the effectiveness of the Group's systems of internal financial control and risk management. The Board’s monitoring covers all controls, including financial, operational and compliance controls and risk management. It is based principally on reviewing reports from management to consider whether significant weaknesses and risks are effectively managed and, if applicable, considering the need for more extensive monitoring. The key elements of the internal control and risk management systems are described below: • • • • • • Clearly documented procedures contained in a series of manuals covering Group operations and management, which are subject to internal project audit and external audit as well as regular Board review. The Group’s controls include appropriate segregation of duties which are embedded in the organisation The Group has a formal process for planning, reporting and reviewing financial performance against strategy, budgets, forecasts and on a monthly, bi-annual and annual basis. An appropriate budgeting process where the business prepares budgets for the coming year, which are approved by the Board. Close involvement in the day-to-day management of the business by the Executive Directors. Regular meetings between the Executive Chairman, Executive Directors and senior managers to discuss and monitor potential risks to the business, and to implement mitigation plans to address them. Remuneration Committee The Remuneration Committee is responsible for setting remuneration for Executive Directors and the Chairman in accordance with the remuneration policy below. In addition, the Committee is responsible for recommending and monitoring the level and structure of remuneration for senior management. The Group’s Remuneration Committee is authorised to take appropriate counsel to enable it to discharge its duty to make recommendations to the Board in respect of all aspects of the remuneration package of Directors. The Committee also takes into account the general workforce remuneration awards when setting Director remuneration. The Directors’ remuneration report can be found on page 22. Triad Group Plc Annual Report and Accounts 2021 | 19 Corporate governance report Whistleblowing Provisions 17/23 Staff may contact the senior independent non-executive Director, in confidence, to raise genuine concerns of possible improprieties in financial reporting or other matters. Board evaluation Provision 18 Board members are made fully aware of their duties and responsibilities as Directors of listed companies and are supported in understanding and applying these by established and more experienced Directors. The Executive Chairman continuously evaluates the ability of the Board to perform its duties and recognises the strengths and addresses any weaknesses of the board. In addition, training is available for any Director at the Group’s expense should the Board consider it appropriate in the interests of the Group. Relations with shareholders Substantial time and effort is spent by Board members on meetings with and presentations to existing and prospective investors. The views of shareholders derived from such meetings are disseminated by the Chairman to other Board members. Provision 19 Provision 20 Private shareholders are invited to attend and participate at the Annual General Meeting. Provisions 21/23 Terms of reference The terms of reference of the Audit and Remuneration Committees are available on request from the Company Secretary. Provision 24 Statement of compliance The Board considers that it has been compliant with the provisions of the Code for the whole of the period, except as detailed below: DTR 7.2.8 ARR Provision 9 The roles of chairman and chief executive should not be exercised by the same individual. John Rigg is the Executive Chairman. Adrian Leer is Managing Director. The Board currently has no plans to recruit a Chief Executive Officer as it considers that the duties are being satisfactorily covered by members of the Executive Board and the Group’s senior management. 20 | Triad Group Plc Annual Report and Accounts 2021 By order of the Board James McDonald Company Secretary 14 June 2021 There should be a nominations committee which should lead the process for board appointments and make recommendations to the board. The Board considers that because of its size, the whole Board should be involved in Board appointments. All Directors should be subject to annual re- election. The Board consider that because of its size, re-election by rotation in accordance with the Company’s Articles of Association at the Annual General Meeting is sufficient. The chair should not remain in post beyond nine years from the date of their first appointment to the board. The Board considers that because of its size and critically, due to the experience of the Executive Chairman, this would not be appropriate. The Board believe that re- election in accordance with the Company’s Articles of Association is sufficient. Open advertising and/or an external search consultancy should generally be used for the appointment of the chair and non-executive Directors. The Board has a strong culture of promoting from within with relevant experience to the Group. The board should undertake a formal and rigorous annual evaluation of its own performance and that of its committees and individual Directors. There is a process of continuous informal evaluation, due to the small size of the Board. The chair of the board should not be a member of the audit committee. The Board considers that because of its size, and the relevant knowledge and experience of the Executive Chairman, that this is not appropriate. The requirement to detail performance against a diversity policy. The Group has a diversity policy which meets our legal requirements. The monitoring of performance against this policy is an area which the Board take very seriously and continuously look to improve. The size of the Group and the long tenure of senior staff provide constraints to improving ratios in the short-term. Triad Group Plc Annual Report and Accounts 2021 | 21 Directors’ remuneration report On the following pages we set out the remuneration report for the year ended 31 March 2021. The members of the Remuneration Committee are shown in the Corporate Governance report on page 16. This report has been prepared in accordance with the Companies Act 2006 and is split into two sections as follows; 1. The Directors’ remuneration policy. 2. The Annual report on remuneration. This will be subject to an advisory shareholder vote at this years’ Annual General Meeting. As outlined by the Executive Chairman and the Managing Director in their annual statements on pages 2 and 4, given the uncertainty of both the pandemic and Brexit, it was felt that containing operating costs and maintaining cash balances was appropriate, and the Committee carefully reviewed Director’s remuneration. As such, no salary increases were awarded to the Directors in the year. Outside of the normal course of business, there were also no discretionary payments. The Committee intends to implement the Directors remuneration for the following year as agreed at the 2020 Annual General Meeting. Directors’ remuneration policy The remuneration policy sets out the framework within which the Company remunerates its Directors. The Company’s remuneration report was put to a shareholder vote at the 2020 Annual General Meeting of the Company and was approved by 62.0% of shareholders and with 38.0% against with no votes withheld. See page 13 of the Directors’ report for further details of voting rights. The Committee acknowledges the votes against the policy and has carefully reviewed the outcome. The Committee aims to align remuneration with Group financial performance by taking into account the difficult trading environment, and to ensure the long-term health of the business. The performance of the Directors has been deemed by the Committee to be more than satisfactory throughout the pandemic, with progression on key strategic objectives and a return to profitability. The Committee therefore concludes that the remuneration is fair and appropriate but will continue to seek shareholder feedback. The remuneration policy will be put to a shareholder vote every three years unless any changes to the policy are proposed before then. Policy table – Executive Directors Element Base salary Benefits in kind Relevance to short and long-term strategic objectives Reflects the individual’s skills, responsibilities and experience. Supports the recruitment and retention of Executive Directors. Protects the well-being of Directors and provides fair and reasonable market competitive benefits. Operation Maximum payable Performance metrics Reviewed annually taking into consideration individual and company- wide performance and the wider employee pay review. Ordinarily, salary increases will be in line with average increases awarded to other employees in the Company. None, although individual performance is considered when setting salary levels. None. Benefits are set at a level considered to be appropriate taking into account individual circumstances. Benefits in kind include company cars or allowances, private medical insurance, life cover and permanent health insurance. Benefits are reviewed periodically. Pension Provides competitive post-retirement benefits to support the recruitment and retention of Executive Directors. The Company pays contributions into a personal pension scheme or cash alternative. The Company matches individual contributions up to a maximum of 5%. None. 22 | Triad Group Plc Annual Report and Accounts 2021 Directors’ remuneration report Share option scheme Encourages share ownership amongst employees and aligns their interests with the shareholders. The Company operates an EMI share option scheme. Discretionary awards are made in accordance with the scheme rules. The potential value of options held rises as the Company’s share price increases. Specific performance criteria are specified at the time of awarding the share options to ensure alignment with the interests of shareholders. The award of share options is at the discretion of the Remuneration Committee: there is no scheme providing entitlement to share options, and there is no long-term incentive scheme. The Group does not believe that performance related bonuses are appropriate at the present time. The Executive Directors’ existing interests in shares and share options are expected to align their interests with those of shareholders. Policy table – non-executive Directors Element Fees Relevance to short and long-term strategic objectives Competitive fees to attract experienced Directors. Operation Maximum payable Performance metrics Reviewed annually. Not applicable. In general, the level of fee increase for the non- executive Directors will be set taking account of any change in responsibility. The remuneration of the non-executive Directors is agreed by the Board. However, no Director is involved in deciding their own remuneration. Approach to recruitment remuneration The Group’s remuneration policy is to provide remuneration packages which secure and retain management of the highest quality. Therefore, when determining the remuneration packages of new executive Directors, the Remuneration Committee will structure a package in accordance with the general policy for executive Directors as shown above. In doing so the Committee will consider a number of factors including: • • • • the salaries and benefits available to executive Directors of comparable companies; the need to ensure executive Directors’ commitment to the continued success of the Group; the experience of each Executive Director; and the nature and complexity of the work of each Executive Director. Directors’ service contracts and policy The details of the Directors’ contracts are summarised as follows: Date of contract Notice period J C Rigg A M Fulton A Leer C J Duckworth T J Eckes C M Rigg J McDonald 01/07/1999 19/02/1997 03/03/2015 01/07/2017 01/01/2020 01/01/2020 16/06/2020 1 month 1 month 6 months 1 month 6 months 1 month 6 months All contracts are for an indefinite period. No contract has any provision for the payment of compensation upon the termination of that contract. Triad Group Plc Annual Report and Accounts 2021 | 23 Directors’ remuneration report Illustrations of application of remuneration policy As there are currently no performance related or variable elements of Executive Director remuneration it is not appropriate to prepare illustrations required under the legislation. Policy on payment for loss of office It is the Group’s policy in relation to Directors’ contracts that: • • • executive Directors should have contracts with an indefinite term providing for a maximum of six months’ notice by either party. non-executive Directors should have terms of engagement for an indefinite term providing for one month notice by either party. there is no provision for termination payments to Directors. Consideration of employment conditions elsewhere in the Group In setting the executive Directors’ remuneration, the Committee takes into account the pay and employment conditions applicable across the Group in the reported period. No consultation has been held with employees in respect of Executive Directors’ remuneration. Consideration of shareholders views The policy is unchanged from the previous year as endorsed by the majority vote in favour of the approval of the Directors’ remuneration report at the Annual General Meeting in September 2020. Annual report on remuneration (audited) Directors' remuneration – single total figure of remuneration The remuneration of each of the Directors for the period they served as a Director are set out below: Director Executive J C Rigg A Leer T J Eckes¹ J McDonald (appointed 16.06.20)¹ Non-executive A M Fulton C J Duckworth C Rigg 2021 Basic salary and fees Benefits in kind Pension £’000 £’000 £’000 Other £’000 Total £’000 60 161 131 105 40 35 35 – 15 3 – – – – – 25 17 11 – – – – – 5 – – – – 60 201 156 116 40 35 35 24 | Triad Group Plc Annual Report and Accounts 2021 Directors’ remuneration report Director Executive J C Rigg N E Burrows (left 19.03.20)² A Leer T J Eckes (appointed 01.01.20) Non-executive A M Fulton² S M Sanderson (left 04.09.19) C J Duckworth C Rigg (appointed 01.01.20) 2020 Basic salary and fees Benefits in kind Pension £’000 £’000 £’000 Other £’000 Total £’000 60 120 167 28 40 15 35 – – 13 15 1 – – – – – 26 19 4 – – – – – 43 – – 15 – – – 60 202 201 33 55 15 35 – ¹ Tim Eckes basic salary and car allowance was agreed on 16 June 2020 at £130,000 p.a. and £10,200 respectively, effective 1 January. A total amount of £4,925 was paid in back-pay relating to the year ending 31 March 2020. James McDonald was appointed Finance Director 16 June 2020 on a salary of £130,000 p.a. and car allowance of £10,200 p.a. effective 1 July 2020. His salary, pension and benefits are pro-rated to reflect the period 16 June 2020 to 31 March 2021. ² This represents for Nick Burrows a payment in lieu of share options forfeited of £42,500. For A M Fulton the total of £15,000 represents back-pay. Benefits in kind include the provision of company car and medical insurance. Pension includes a 5% employer contribution together with contributions made under an employee salary sacrifice scheme. Other than vesting conditions in relation to outstanding share options (see note 20), no performance measures or targets were in place for either the year ended 31 March 2021 or any prior financial year, upon which any variable pay elements could become payable during the year. Three Directors are members of a money purchase scheme into which the Group contributed during the year. Payments to past Directors There were no payments to past Directors during the year. Payment for loss of office Former Finance Director and Company Secretary Nick Burrows was paid a one-time discretionary settlement fee for loss of office of £30,000 in the year ended 31 March 2020. The Board believed this was necessary to ensure a smooth hand-over with his successor. Directors’ interests in shares The Directors who held office at the end of the financial year had the following beneficial interests in the ordinary shares of the Company. No change has occurred between the year end and the date of this report. Triad Group Plc Annual Report and Accounts 2021 | 25 Directors’ remuneration report A M Fulton J C Rigg A Leer C J Duckworth T J Eckes C M Rigg J McDonald (appointed 16.06.20) Directors’ share options The interests of executive Directors in share options were as follows: 1 April 2020 265,200 4,509,400 155,379 13,379 60,374 100,000 – 31 March 2021 337,040 4,509,400 155,379 22,026 60,374 100,000 – At beginning of year Forfeited during year Exercised during year At end of year Exercise price Exercise period A Leer: granted 09.03.18 150,000 T J Eckes: granted 09.03.18 60,000 210,000 – – – – – – 150,000 53.5p 09.03.21 to 09.03.28 60,000 53.5p 09.03.21 to 09.03.28 210,000 As the performance conditions were met all 210,000 above were exercisable on 1 April 2021 and subject to relevant close period (2020: nil). Share options are exercisable provided that the relevant performance requirement has been satisfied. For options granted on 9 March 2018: The vesting date was set at 31 March 2021 and the exercise period ends on 9 March 2028, and 100% of the shares granted under an Option will vest if the Company’s share price at 31 March 2021 has increased by 30% or more from the share price as at the date of grant. 50% of shares granted under an Option will vest if the Company’s share price at 31 March 2021 has increased by 15% from the share price as at the date of grant. Between these upper and lower thresholds, awards vest on a straight-line basis. For all other options: In any financial year commencing at least one year after the date of grant, the Company shall have achieved a positive basic earnings per share (subject to adjustment to exclude identified exceptional items), as reported in its audited annual accounts. The total share-based payment expense recognised in the year in respect of Directors’ share options is £13,619 (2020: £15,762). The market price of the Company’s shares was 125p at 31 March 2021 and the range during the year was between 24p and 150p. 26 | Triad Group Plc Annual Report and Accounts 2021 Directors’ remuneration report Annual report on remuneration (unaudited) Performance graph The following graph shows the Group’s performance, measured by total shareholder return, compared with the performance of the FTSE Fledgling Index (“FTSEFI”) also measured by total shareholder return (“TSR”). The FTSEFI has been selected for this comparison because it is an index of companies with similar current market capitalisation to Triad Group Plc. TRD v FTSE Fledgling Index Fledging Triad 450 400 350 300 250 200 150 100 50 x e d n I Mar 10 Mar 11 Mar 12 Mar 13 Mar 14 Mar 15 Mar 16 Mar 17 Mar 18 Mar 19 Mar 20 Mar 21 Chief executive remuneration For the financial year ended 31 March 2021 the salary of the Executive Chairman was £60,000 (2020: £60,000). Employee salaries increased, on average, by 3.7% in the year. The remuneration paid to the Executive Chairman for the financial years 2012 to 2021 were as follows: 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 £25,000 £25,000 £25,000 £25,000 £25,000 £25,000 £60,000 £60,000 £60,000 £60,000 The annual amounts paid above relate to salary only. The Executive Chairman did not receive any discretionary payments during these periods. Relative importance of spend on pay The total dividends or other cash distributions to shareholders during the year was £nil (2020: £479,169), see note 9. The total employee remuneration (including Directors) during the year was £5.705m (2020: £5.171m). Triad Group Plc Annual Report and Accounts 2021 | 27 Directors’ remuneration report Percentage change in Directors’ remuneration The tables below show the change in Directors’ remuneration compared to the employees of the Company, where Directors and employees have been employed by Triad for the full relevant financial years. Basic salary and fees J C Rigg A Leer T J Eckes J McDonald A M Fulton C J Duckworth C Rigg Employees of the company Benefits in kind ¹ J C Rigg A Leer T J Eckes J McDonald A M Fulton C J Duckworth C Rigg Employees of the company ¹ The negative values in this table represent a reduction in costs for the provision of identical benefits Other (includes commission and bonus payments) J C Rigg A Leer T J Eckes J McDonald A M Fulton C J Duckworth C Rigg Employees of the company 2 Represents back pay paid in 2020 2021 0% 0% n/a n/a 0% 0% n/a 3.7% 2021 n/a (1.7%) n/a n/a n/a n/a n/a (5.7%) 2021 n/a n/a n/a n/a (100%) ² n/a n/a (9.5%) Consideration of matters related to Directors’ remuneration During the financial year, the remuneration committee met once to discuss Directors’ remuneration. No external advice was sought in relation to matters discussed at this meeting. Alistair Fulton Chairman, Remuneration Committee 14 June 2021 28 | Triad Group Plc Annual Report and Accounts 2021 Independent auditors’ report  to the members of Triad Group Plc Opinion on the financial statements In our opinion: • • • • • the financial statements give a true and fair view of the state of the Group’s and of the Parent Company’s affairs as at 31 March 2021 and of the Group’s and Parent Company’s profit for the year then ended; the Group financial statements have been properly prepared in accordance with international accounting standards in conformity with the requirements of the Companies Act 2006; the Group financial statements have been properly prepared in accordance with international financial reporting standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union; the Parent Company financial statements have been properly prepared in accordance with international accounting standards in conformity with the requirements of the Companies Act 2006; and the financial statements have been prepared in accordance with the requirements of the Companies Act 2006; and, as regards the Group financial statements, Article 4 of the IAS Regulation. We have audited the financial statements of Triad Group Plc (the ‘Parent Company’) and its subsidiaries (the ‘Group’) for the year ended 31 March 2021 which comprise Group and Company statements of comprehensive income and expense, the Group and Company statements of changes in equity, the Group and Company statements of financial position, the Group and Company statements of cash flows and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and international accounting standards in conformity with the requirements of the Companies Act 2006 and international financial reporting standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union. Basis for opinion We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Our audit opinion is consistent with the additional report to the audit committee. Independence Following the recommendation of the audit committee, we were appointed by the Directors to audit the financial statements for the year ended 31 March 2006 and subsequent financial periods. The period of total uninterrupted engagement including retenders and reappointments is 16 years, covering the years ending 31 March 2006 to 31 March 2021. We remain independent of the Group and the Parent Company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard as applied to listed public interest entities, and we have fulfilled our other ethical responsibilities in accordance with these requirements. The non-audit services prohibited by that standard were not provided to the Group or the Parent Company. Conclusions relating to going concern In auditing the financial statements, we have concluded that the Directors’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate. Our evaluation of the Directors’ assessment of the Group and the Parent Company’s ability to continue to adopt the going concern basis of accounting included: • • • We considered the nature of the Group, its business model and related risks to going concern arising. We evaluated the Directors’ assessment of the Group’s ability to continue as a going concern, including challenging the underlying data by comparing it to actual performance in the previous financial year, client contracts and comparing it to post year-end financial performance. We challenged the key assumptions used, including recoverability of trade receivables, levels of future revenue and staff costs by comparing them against previous financial performance and enquires with management. We examined the forecasts and stress test provided by the Group. We tested the integrity of the models by checking the formulae, the arithmetic accuracy and any hard coding. Triad Group Plc Annual Report and Accounts 2021 | 29 Independent auditors’ report  to the members of Triad Group Plc • • Enquires were made of management as to any future events or conditions that may affect the Group’s ability to continue as a going concern, we have also inspected the minutes of Board meetings to support our enquiries. We obtained confirmation of the financing facilities available to the Group and assessed the availability of cash to the Group over the forecast period and the level of headroom available. Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the Group and Parent Company’s ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue. In relation to the Parent Company’s reporting on how it has applied the UK Corporate Governance Code, we have nothing material to add or draw attention to in relation to the Directors’ statement in the financial statements about whether the Directors considered it appropriate to adopt the going concern basis of accounting. Our responsibilities and the responsibilities of the Directors with respect to going concern are described in the relevant sections of this report. Overview Coverage All subsidiary entities in the Group are dormant as such 100% of the Group profit, revenue and assets have been subject to full scope audit. Key audit matters Revenue recognition Going concern and Covid-19 2021 X 2020 X X Going concern and Covid-19 is no longer considered to be a key audit matter because the Group has performed well throughout the pandemic. Materiality Group financial statements as a whole £89k (2020: £97k) based on 0.5% (2020: 0.5%) of revenue An overview of the scope of our audit Our Group audit was scoped by obtaining an understanding of the Group and its environment, including the Group’s system of internal control, and assessing the risks of material misstatement in the financial statements. We also addressed the risk of management override of internal controls, including assessing whether there was evidence of bias by the Directors that may have represented a risk of material misstatement. The Group operates solely in the United Kingdom. The Group financial statements are a consolidation of six companies made up of one trading Company (the Parent Company) which provides consultancy and development services and five dormant companies. In establishing the overall approach to the Group audit, we determined the type of work that needed to be performed on each Company. Based on our assessment we performed an audit of the complete financial information of the Parent Company as the only trading Company and only significant component. 30 | Triad Group Plc Annual Report and Accounts 2021 Independent auditors’ report  to the members of Triad Group Plc Key audit matters Key audit matters are those matters that, in our professional judgement, were of most significance in our audit of the financial statements of the current period and include the most significant assessed risks of material misstatement (whether or not due to fraud) that we identified, including those which had the greatest effect on: the overall audit strategy, the allocation of resources in the audit, and directing the efforts of the engagement team. This matter was addressed in the context of our audit of the financial statements as a whole, and in forming our opinion thereon, and we do not provide a separate opinion on this matter. Key audit matter Revenue recognition As detailed in note 1 and 4 to the financial statements. Revenue is recognised predominantly on a time and materials basis. Agreements to place a number of consultants for a period of time are agreed with customers. Revenue is then recognised based on the timesheets recorded and approved, either internally or externally, and a charge is calculated at an agreed hourly rate as per the contract. We considered there to be a significant risk over the completeness of revenue due to potential missing or late timesheets or contractor invoices and existence of revenue through fraudulent manual postings to revenue. How the scope of our audit addressed key audit matter We tested the operating effectiveness controls over the approval of external timesheets and the recording of the related sales invoices in the accounting system. We performed testing on a sample basis over the revenue postings pre and post year end, agreeing the posting to supporting documentation, ensuring the transaction is recorded in the correct period. We performed testing on a sample basis over the contractor costs incurred before and after the year end, agreeing these to supporting documentation and checking that the revenue associated with these has been recorded in the correct period. We performed testing on a sample basis over the revenue postings throughout the year, agreeing the posting to timecard, confirmation of charge out rate and sales invoice, ensuring the transactions are recorded in line with the accounting policy and in the correct accounting period. We tested a sample of manual journal postings to revenue, agreeing the posting to bank payment, sales invoices, credit notes and timecards where appropriate. We tested a sample of year end accrued and deferred income balances and agreed them to sales invoices, bank payment where appropriate and timecards. We performed testing on a sample basis over the timecards received either side of the year end, agreeing them to sales invoices to ensure they have been recorded in the correct period. We selected a sample of contracts for services provided in the year and agreed the revenue recognised against the policy stipulated in the contract to check that the revenue recognition was appropriate and reviewed the accounting treatment to ensure compliance with the requirements of the accounting standards. Key observations: We did not identify any significant issues as a result of the procedures performed. Triad Group Plc Annual Report and Accounts 2021 | 31 Independent auditors’ report  to the members of Triad Group Plc Our application of materiality We apply the concept of materiality both in planning and performing our audit, and in evaluating the effect of misstatements. We consider materiality to be the magnitude by which misstatements, including omissions, could influence the economic decisions of reasonable users that are taken on the basis of the financial statements. In order to reduce to an appropriately low level the probability that any misstatements exceed materiality, we use a lower materiality level, performance materiality, to determine the extent of testing needed. Importantly, misstatements below these levels will not necessarily be evaluated as immaterial as we also take account of the nature of identified misstatements, and the particular circumstances of their occurrence, when evaluating their effect on the financial statements as a whole. Based on our professional judgement, we determined materiality for the financial statements as a whole and performance materiality as follows: Materiality Group and Parent Company financial statements 2021 £k 89 2020 £k 97 Basis for determining materiality 0.5% of revenue 0.5% of revenue Rationale for the benchmark applied We consider revenue to be the most appropriate benchmark as it is one of the principal considerations for users of the financial statements in assessing the financial performance and development of the Group. We consider revenue to be the most appropriate benchmark as it is one of the principal considerations for users of the financial statements in assessing the financial performance and development of the Group. Performance materiality 58 63 Basis for determining performance materiality Reporting threshold 65% of materiality, the threshold was selected to reflect the amount of balances subject to estimation, the amount of audit differences historically arising and the mainly substantive approach to the audit. 65% of materiality, the threshold was selected to reflect the amount of balances subject to estimation, the amount of audit differences historically arising and the mainly substantive approach to the audit. We agreed with the Audit Committee that we would report to them all individual audit differences in excess of £2k (2020: £2k). We also agreed to report differences below this threshold that, in our view, warranted reporting on qualitative grounds. Other information The Directors are responsible for the other information. The other information comprises the information included in the annual report other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard. 32 | Triad Group Plc Annual Report and Accounts 2021 Independent auditors’ report  to the members of Triad Group Plc Corporate governance statement The Listing Rules require us to review the Directors’ statement in relation to going concern, longer-term viability and that part of the Corporate Governance Statement relating to the parent company’s compliance with the provisions of the UK Corporate Governance Statement specified for our review. Based on the work undertaken as part of our audit, we have concluded that each of the following elements of the Corporate Governance Statement is materially consistent with the financial statements or our knowledge obtained during the audit. Going concern and longer-term viability • • The Directors' statement with regards to the appropriateness of adopting the going concern basis of accounting and any material uncertainties identified set out on page 14; and The Directors’ explanation as to its assessment of the entity’s prospects, the period this assessment covers and why the period is appropriate set out on page 8. Other Code provisions • Directors' statement on fair, balanced and understandable set out on page 13; • • Board’s confirmation that it has carried out a robust assessment of the emerging and principal risks set out on page 6; The section of the annual report that describes the review of effectiveness of risk management and internal control systems set out on page 19; and • The section describing the work of the audit committee set out on page 18. Other Companies Act 2006 reporting Based on the responsibilities described below and our work performed during the course of the audit, we are required by the Companies Act 2006 and ISAs (UK) to report on certain opinions and matters as described below. Strategic report and Directors’ report In our opinion, based on the work undertaken in the course of the audit: • • the information given in the Strategic report and the Directors’ report for the financial year for which the financial statements are prepared is consistent with the financial statements; and the Strategic report and the Directors’ report have been prepared in accordance with applicable legal requirements. In the light of the knowledge and understanding of the Group and Parent Company and its environment obtained in the course of the audit, we have not identified material misstatements in the strategic report or the Directors’ report. Directors’ remuneration In our opinion, the part of the Directors’ remuneration report to be audited has been properly prepared in accordance with the Companies Act 2006. Matters on which we are required to report by exception We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion: • • adequate accounting records have not been kept by the Parent Company, or returns adequate for our audit have not been received from branches not visited by us; or the Parent Company financial statements and the part of the Directors’ remuneration report to be audited are not in agreement with the accounting records and returns; or • certain disclosures of Directors’ remuneration specified by law are not made; or • we have not received all the information and explanations we require for our audit. Triad Group Plc Annual Report and Accounts 2021 | 33 Independent auditors’ report  to the members of Triad Group Plc Responsibilities of Directors As explained more fully in the Statement of Directors’ responsibilities the Directors are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the Directors determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the Directors are responsible for assessing the Group’s and the Parent Company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the Directors either intend to liquidate the Group or the Parent Company or to cease operations, or have no realistic alternative but to do so. Auditor’s responsibilities for the audit of the financial statements Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. Extent to which the audit was capable of detecting irregularities, including fraud Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below: • • • • • • We obtained an understanding of the regulatory and legal framework applicable to the Group and the industry in which it operates and considered the risk of acts by the Group which were contrary to applicable laws and regulations, including fraud. These included but were not limited to compliance with the Companies Act 2006, Corporate Governance, the UK listing rules and UK tax legislation. We focused on laws and regulations that could give rise to a material misstatement in the Group financial statements. Our tests included, but were not limited to the investigation, through the review of minutes and enquires of management, of potential non-compliance with laws and regulations and review of the communications with the regulatory bodies. Our tests included, but were not limited to, agreement of the financial statement disclosures to underling supporting documentation, review of any correspondence with regulators and legal advisors and enquiries made of management. We also addressed the risk of management override of internal controls, including testing journals and evaluating whether there was evidence of bias by the Directors that represented a risk of material misstatement due to fraud. We addressed the risk of fraud in relation to revenue recognition by reviewing amounts charged, testing the operating effectiveness around certain key controls and investigating the manual postings to revenue. Further detail in relation to the testing of revenue recognition has been detailed in the key audit matters section of our report. We also communicated relevant identified laws and regulations and potential fraud risks to all engagement team members and remained alert to any indications of fraud or non-compliance with laws and regulations throughout the audit. 34 | Triad Group Plc Annual Report and Accounts 2021 Independent auditors’ report  to the members of Triad Group Plc Our audit procedures were designed to respond to risks of material misstatement in the financial statements, recognising that the risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment by, for example, forgery, misrepresentations or through collusion. There are inherent limitations in the audit procedures performed and the further removed non-compliance with laws and regulations is from the events and transactions reflected in the financial statements, the less likely we are to become aware of it. A further description of our responsibilities is available on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report. Use of our report This report is made solely to the Parent Company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the Parent Company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the Parent Company and the Parent Company’s members as a body, for our audit work, for this report, or for the opinions we have formed. James Fearon (Senior Statutory Auditor) 14 June 2021 For and on behalf of BDO LLP, Statutory Auditor London, UK BDO LLP is a limited liability partnership registered in England and Wales (with registered number OC305127). Triad Group Plc Annual Report and Accounts 2021 | 35 Statements of comprehensive income and expense for the year ended 31 March 2021 Group and Company Revenue Cost of sales Gross profit Administrative expenses Profit/(Loss) from operations Finance income Finance expense Profit/(Loss) before tax Tax Credit/(Charge) Profit/(Loss) for the year and total comprehensive income attributable to equity holders of the parent Basic earnings/(loss) per share Diluted earnings/(loss) per share All amounts relate to continuing activities. Note 4 5 13 6 8 10 10 2021 £’000 17,815 2020 £’000 19,354 (14,005) (16,500) 3,810 (3,124) 686 15 (57) 644 41 685 4.28p 4.24p 2,854 (3,422) (568) 20 (54) (602) (159) (761) (4.76p) (4.76p) The notes on pages 40 to 58 form part of the financial statements. 36 | Triad Group Plc Annual Report and Accounts 2021 Statements of changes in equity  for the year ended 31 March 2021 Group At 1 April 2019 Loss for the year and total comprehensive income Dividend paid Ordinary shares issued Share-based payments Share Capital £’000 160 – – – – Share premium account Capital redemption reserve Retained earnings Total £’000 659 £’000 104 – – 1 – – – – – £’000 4,843 £’000 5,766 (761) (761) (479) (479) – 28 1 28 At 1 April 2020 160 660 104 3,631 4,555 Profit for the year and total comprehensive income Ordinary shares issued Share-based payments – – – – 6 – – – – 685 685 – 37 6 37 At 31 March 2021 160 666 104 4,353 5,283 Company At 1 April 2019 Loss for the year and total comprehensive income Dividend paid Ordinary shares issued Share-based payments Share Capital £’000 160 – – – – Share premium account Capital redemption reserve Retained earnings Total £’000 659 £’000 104 – – 1 – – – – – £’000 4,838 £’000 5,761 (761) (761) (479) (479) – 28 1 28 At 1 April 2020 160 660 104 3,626 4,550 Profit for the year and total comprehensive income Ordinary shares issued Share-based payments – – – – 6 – – – – 685 685 – 37 6 37 At 31 March 2021 160 666 104 4,348 5,278 Share capital represents the amount subscribed for share capital at nominal value. The share premium account represents the amount subscribed for share capital in excess of the nominal value. The capital redemption reserve represents the nominal value of the purchase and cancellation of its own shares by the Company in 2002. Retained earnings represents the cumulative net gains and losses recognised in the statement of comprehensive income and expense. The notes on pages 40 to 58 form part of the financial statements. Triad Group Plc Annual Report and Accounts 2021 | 37 Statements of financial position  at 31 March 2021 Non-current assets Intangible assets Property, plant and equipment Right-of-use assets Finance lease receivables Deferred tax Current assets Trade and other receivables Finance lease receivables Cash and cash equivalents Total assets Current liabilities Trade and other payables Lease liabilities Non-current liabilities Long-term provisions Lease liabilities Total liabilities Net assets Shareholders’ equity Share capital Share premium account Capital redemption reserve Retained earnings Total shareholders’ equity Registered number 2285049 Group Company Note 2021 £’000 11 12 13 13 8 15 13 16 17 13 18 13 19 6 225 532 85 73 921 2,514 108 4,918 7,540 8,461 (2,248) (307) (2,555) (197) (426) (623) (3,178) 5,283 160 666 104 4,353 5,283 2020 £’000 10 275 622 297 32 1,236 2,741 – 3,840 6,581 7,817 (2,127) (272) (2,399) (197) (666) (863) (3,262) 4,555 160 660 104 3,631 4,555 2021 £’000 6 225 532 85 73 921 2,514 108 4,918 7,540 8,461 (2,253) (307) (2,560) (197) (426) (623) (3,183) 5,278 160 666 104 4,348 5,278 2020 £’000 10 275 622 297 32 1,236 2,741 – 3,840 6,581 7,817 (2,132) (272) (2,404) (197) (666) (863) (3,267) 4,550 160 660 104 3,626 4,550 The financial statements on pages 36 to 59 were approved by the Board of Directors and authorised for issue on 14 June 2021 and were signed on its behalf by: Adrian Leer Director James McDonald Director Triad Group Plc is registered in England and Wales with registered number 2285049. The notes on pages 40 to 58 form part of the financial statements. 38 | Triad Group Plc Annual Report and Accounts 2021 Statements of cash flows  for the year ended 31 March 2021 Group and company Cash flows from operating activities Profit/(Loss) for the year before taxation Adjustments for: Profit on sale of asset Depreciation of property, plant and equipment Amortisation of right of use assets Amortisation of intangible assets Interest received Finance expense Share-based payment expense Changes in working capital Decrease in trade and other receivables Increase/(Decrease) in trade and other payables Increase in provisions Cash generated by operations Foreign exchange loss/(gain) Net cash inflow from operating activities Investing activities Finance lease interest received Finance lease payments received Proceeds from sale of asset Purchase of intangible assets Purchase of property, plant and equipment Net cash used in investing activities Financing activities Proceeds of issue of shares Lease liabilities principal payments Lease liabilities interest payments Dividends paid Net cash outflow from financing activities Net increase/(decrease) in cash and cash equivalents Cash and cash equivalents at beginning of the period Cash and cash equivalents at end of the period Note 2021 £’000 2020 £’000 644 (602) (7) 80 173 5 (15) 45 37 226 121 – 1,309 6 1,315 15 104 15 (1) (38) 95 6 (287) (51) – (332) 1,078 3,840 4,918 – 97 166 5 (20) 60 28 593 (374) 115 68 (4) 64 20 123 – – (166) (23) – (270) (56) (479) (805) (764) 4,604 3,840 9 16 The notes on pages 40 to 58 form part of the financial statements. Triad Group Plc Annual Report and Accounts 2021 | 39 Notes to the financial statements  for the year ended 31 March 2021 1. Principal accounting policies Basis of preparation The principal accounting policies adopted in the preparation of the financial statements are set out below. The policies have been consistently applied to all the years presented, unless otherwise stated. These financial statements have been prepared in accordance with international accounting standards in conformity with the requirements of the Companies Act 2006 and in accordance with international financial reporting standards adopted pursuant to Regulation (EC) No 1606/2002 as it applies in the European Union. These financial statements have been prepared on a going concern basis. These financial statements have been prepared on a historical cost basis and are presented in sterling, the functional currency of the Company. Going concern The Group’s business activities, together with the factors likely to affect its future development, performance and position, are set out in the Strategic report. The financial position of the Group, its cash flows, liquidity position and borrowing facilities are described in the Strategic report. In addition, note 3 to the financial statements includes the Group’s objectives, policies and processes for managing its capital, its financial risk management objectives, details of its financial instruments and hedging activities, and its exposure to credit risk and liquidity risk. The Group meets its day to day working capital requirements through cash reserves and an invoice finance facility (which is currently unutilised). The Group operates an efficient low-cost and historically cash generative model. The client base generally consists of large blue-chip entities, particularly within the public sector, enjoying long-term and productive client relationships. As such, debt recovery has been reliable and predictable with a low exposure to bad debts. For the year ended 31 March 2021, the Group has not utilised any external debt, lending facilities or accessed any Government support schemes (2020: nil). Due to the ability to operate services remotely, the Group has remained in full operation throughout recent lockdown periods and will continue to do so as external factors dictate. The success of the business during the year ended 31 March 2021 illustrates the operational flexibility of both the Group and its current and future client base. The going concern assessment considered a number of realistic scenarios including the impact of the reduction in services of key clients upon future cash flows. In addition, in the most severe scenario possible, a reverse stress test was modelled which included the effects of any future Covid-19 pandemic issues, with all current client contracts discontinued at expiry with no extension or replacement and with no cost mitigation. Even in the most extreme scenario, the Group has enough liquidity and long-term contracts to support the business through the going concern period. The Directors have concluded from these assessments that the Group would have sufficient headroom in cash balances to continue in operation. Further information in relation to the Directors’ consideration of the going concern position of the Company is contained in the Viability statement on page 8. After making enquiries, the Directors have a reasonable expectation that the Group has adequate resources to continue in operational existence for the foreseeable future and at least twelve months from the date of approval of the financial statements. Accordingly, they continue to adopt the going concern basis in preparing the annual report and accounts. Basis of consolidation Where the Company has control over an investee, it is classified as a subsidiary. The Company controls an investee if all three of the following elements are present: power over the investee, exposure to variable returns from the investee and the ability of the investor to use its power to affect those variable returns. The consolidated financial statements present the results of the Company and its subsidiaries (“the Group”) as if they formed a single entity. Intercompany transactions and balances between Group companies are therefore eliminated in full. Property, plant and equipment Property, plant and equipment are stated at cost, net of accumulated depreciation and any impairment in value. Depreciation is calculated as to write off the cost of assets, less their estimated residual values, on a straight-line basis over the expected useful economic lives of the assets concerned. Depreciation is charged to administrative expenses in the statement of comprehensive income and expense. The principal annual rates used for this purpose are: Computer hardware Fixtures and fittings Motor vehicles Leasehold improvements % 25–33 10–33 25–33 10–33 40 | Triad Group Plc Annual Report and Accounts 2021 Notes to the financial statements  for the year ended 31 March 2021 Intangible assets Intangible assets are stated at cost, net of accumulated amortisation and any impairment in value. The cost of internally developed software is the attributable salary costs and directly attributable overheads. Amortisation is calculated to write off the cost of assets, less their estimated residual values, on a straight-line basis over the expected useful economic lives of the assets concerned. Amortisation is charged to administration expenses in the statement of comprehensive income and expense. The principal annual rates used for this purpose are: Purchased computer software Impairment of non-financial assets % 25–33 Non-financial assets are subject to impairment tests whenever events or changes in circumstances indicate that their carrying amount may not be recoverable. Where the carrying value of an asset exceeds its recoverable amount the asset is written down accordingly. Impairment is charged to administration expenses in the statements of comprehensive income and expense. Trade and other receivables Trade and other receivables are initially recognised at fair value plus transaction costs, and subsequently measured at amortised cost using the effective interest method, less provision for impairment. At each reporting date an amount of impairment is recognised as lifetime expected credit losses (lifetime ECL’s). Lifetime ECL’s are calculated using a provision matrix that groups trade receivables according to the time past due, and at provision rates based on historical observed default rates, adjusted for forward looking estimates. At every reporting date, the historical observed default rates and forward-looking estimates are updated. Amounts are written off to administrative expenses against the carrying amount of trade receivables when it is certain that the receivable will not be realised. Cash Leases The Group as Lessee: All leasing arrangements, where the Group is the lessee (defined as leases that last more than one year or of a high value), are recognised as a lease liability and corresponding right-of-use asset. Lease liability: The lease liability is calculated as the discounted total fixed payments for the lease term, termination payments, exercise price of purchase options, residual value guarantee and certain variable payments. An interest charge is recognised in the statement of comprehensive income and expense on the lease liability at an incremental borrowing rate. The lease liability is presented across separate lines (current and non-current) in the statement of financial position. The lease liability increases to reflect the interest charge on the lease liability, at an incremental borrowing rate. The lease liability reduces over the period of the lease as payments are made. The lease liability is re-calculated if there is a modification, a change in the lease term, a change in the lease payments or a change in the assessment to purchase the underlying assets. A re-calculation has been made in the period in respect of a change in the lease payments. Right-of-use assets: The right-of-use asset is calculated as the original lease liability, initial direct costs and amounts paid upfront. The right of use asset is subsequently measured at cost less accumulated amortisation. The amortisation is charged on a straight-line basis over the life of the lease. The Group as lessor: For the year ended 31 March 2021 lessor arrangements follow the accounting treatment ‘IFRS 16 Leases’. Where the lease indicates a finance lease a lease receivable is recognised. The lease receivable is calculated as the discounted total lease receipts for the lease term. Interest income is subsequently recognised in the statement of comprehensive income and expense on the lease receivable and the balance reduces over the lease term as receipts are received. Cash in the statement of financial position comprises cash held on demand with banks. Foreign currencies Trade and other payables Trade and other payables are recognised initially at fair value, and subsequently measured at amortised cost using the effective interest method. Assets and liabilities expressed in foreign currencies are translated into sterling at the exchange rate ruling on the date of the statement of financial position. Transactions in foreign currencies are recorded at the exchange rate ruling as at the date of the transaction. All differences on exchange are taken to the statement of comprehensive income and expense in the year in which they arise. Triad Group Plc Annual Report and Accounts 2021 | 41 Notes to the financial statements  for the year ended 31 March 2021 Revenue Revenue recognised in any financial period is based on the delivery of performance obligations and an assessment of when control is transferred to the customer. Revenue is either recognised at a ‘point in time’ when a performance obligation has been performed, or ‘over time’ as control of the performance obligation is transferred to the customer. The majority of the Group’s revenue is derived from the provision of services under time and materials contracts. Performance obligations under such contracts relate to the provision of staff to customers. The transaction price of the performance obligation is determined by reference to charge-out rates for supplied staff and are specified in the contract. Since the customer simultaneously receives and consumes the benefits of the Group’s performance obligations under such contracts, revenue is recognised over time using the output method which uses a direct measurement of value to the customer of the services transferred to date. Where temporary workers are supplied to customers, the associated revenue is recognised gross (inclusive of the cost of the temporary workers) since the Group is acting as principal. Under IFRS 15, in order to be recognised as principal, there must be a transfer of control between the vendor and the customer. Where the Group provides temporary contractors, it is acting as principal since it receives resourcing requirements directly from the customer, has prime responsibility to find suitable candidates and negotiate pay rates with them, and delivers the resources to the client including acceptance that the service provided meets the client’s expectations. Revenue is therefore recognised as the gross amount invoiced to customers. In relation to time and materials contracts, since it has a right to consideration from a customer in an amount that corresponds directly with the value to the customer of the Group’s performance completed to date, the Group recognises revenue in the amount to which it has a right to invoice. Revenue from fixed price contracts, which may include software and product development or support contracts, is determined by reference to those fixed prices, agreed at inception of the contract. For fixed price contracts revenue is recognised on an over time basis using the input (percentage completion) method. Percentage completion is calculated as the total hours worked as at the statement of financial position date divided by the total expected hours to be worked to complete the project. 42 | Triad Group Plc Annual Report and Accounts 2021 Revenue for permanent recruitment services is based on a percentage of a successful candidate’s remuneration package, as agreed with the customer at inception of the contract. Revenue is recognised at a point in time when the performance obligation has been satisfied at the time the candidate commences employment and subject to a provision for clawback of fees for candidates that leave prior to the notice period ending. The Company has taken advantage of the practical exemption not to disclose the value of unfilled performance obligations as the contracts ongoing at the period end are for less than 12 months. Taxation The charge for taxation is based on the profit or loss for the year as adjusted for disallowable items. It is calculated using tax rates that have been enacted or substantively enacted by the statement of financial position date. Full provision is made for deferred tax on all temporary differences resulting from the difference between the carrying value of an asset or liability and its tax base, and on tax losses carried forward indefinitely. Deferred tax assets are recognised to the extent that it is probable that the deferred tax asset will be recovered in the foreseeable future. Deferred tax is calculated at the tax rates that are expected to apply to the period when the asset is realised or liability is settled. Pension costs Contributions to defined contribution plans are charged to the statements of comprehensive income and expense as the contributions accrue. Share-based payments Share-based incentive arrangements are provided to employees under the Group’s share option scheme. Share options granted to employees are valued at the date of grant using an appropriate option pricing model and are charged to operating profit over the performance or vesting period of the scheme. The annual charge is modified to take account of shares forfeited by employees who leave during the performance or vesting period and, in the case of non-market related performance conditions, where it becomes unlikely the option will vest. Provisions A provision is recognised when the Group has a legal or constructive obligation as a result of a past event and it is probable that an outflow of economic benefits will be required to settle the obligation. If the effect is material, expected future cash flows are discounted using a current pre-tax rate that reflects the risks specific to the liability. Calculations of these provisions require judgements to be made. The Group has provided for property dilapidation as detailed in note 18. Notes to the financial statements  for the year ended 31 March 2021 New standards and interpretations 3. Financial risk management A number of amendments to existing standards have been issued but which are not yet mandatory, and have not been adopted by the Group in these financial statements. The Directors do not anticipate that their adoption in future periods will have a material impact on the financial statements of the Group. 2. Critical accounting estimates and judgements Estimates and judgements are continually evaluated based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. The Group makes estimates and assumptions concerning the future. The resulting accounting estimates will, by definition, seldom equal the related actual results. The estimates and assumptions that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are discussed below. IFRS 16 leases A right-of-use asset of £0.5m (2020: £0.6m), a total lease liability of £0.7m (2020: £0.9m) and a finance lease receivable of £0.2m (2020: £0.3m) have been recognised in accordance with the accounting policies on page 41 with respect to IFRS 16 ‘Leases’. During the year a rent review was undertaken on the Milton Keynes lease, which resulted in an increase to the right of use asset and to the lease liability of £0.08m. The Directors have made the following critical accounting estimates and judgements in relation to these balances: • • Lease term: The Directors are of the opinion that property lease assets and liabilities should be calculated with relation to the first available break date as the expectation is that the lease break will be taken. Incremental borrowing rate (IBR): The Directors have calculated the IBR at 5%, based upon readily available credit facilities and Bank of England base rate, covering a time frame commensurate with the time to the first available break date. Dilapidation provisions: The Directors have recognised a dilapidation provision for both the leases held totalling £197,000 (2020: £197,000). The provision is required to recognise the costs of restoring the properties to their original state at the end of the lease period. The provision has been calculated using generally accepted industry averages of between 15 and 20% of lease costs and the Directors’ experience with the landlords as well as experience in similar negotiations. The Group uses financial instruments that are necessary to facilitate its ordinary purchase and sale activities, namely cash, bank borrowings in the form of a receivables finance facility and trade payables and receivables: the resultant risks are foreign exchange risk, interest rate risk, credit risk and liquidity risk. The Group does not use financial derivatives in its management of these risks. The Board reviews and agrees policies for managing these risks and they are summarised below. These policies are consistent with last year. 3.1 Financial risk factors Foreign exchange risk There are a small number of routine trading contracts with both suppliers and clients in euros. In all such circumstances the contracts with supplier and client will be in the same currency thereby mitigating the Group’s exposure to movements in exchange rates. Payments and receipts are made through a bank account in the currency of the contract therefore balances held in any foreign currency are to facilitate day to day transactions. With a functional currency of sterling there are the following foreign currency net assets: Group and company Note 2021 £'000 2020 £'000 Currency: Euros Cash and cash equivalents Trade and other receivables Trade and other payables 16 15 17 156 – (10) 146 132 19 (25) 126 Any change in currency rates would have no significant effect on results. Interest rate risk The Group has access to a financing facility with a major UK bank. At the balance sheet date in the current or prior year this facility has not been utilised. Cash balances are held in short-term interest-bearing accounts, repayable on demand: these attract interest rates which fluctuate in relation to movements in bank base rate. This maintains liquidity and does not commit the Group to long-term deposits at fixed rates of interest. There were no borrowings, aside from lease liabilities arising from the application of IFRS 16, during the year. Triad Group Plc Annual Report and Accounts 2021 | 43 Notes to the financial statements  for the year ended 31 March 2021 Credit risk Liquidity risk The Group is mainly exposed to credit risk from credit sales. It is Group policy to assess the credit risk of new customers before entering into contracts. Each new customer is assessed, using external ratings and relevant information in the public domain, before any credit limit is granted. In addition, trade receivables balances are monitored on a regular basis to minimise exposure to credit losses. The amount credited to the income statement during the year in respect of expected credit losses was £7,000 (2020: charged to the income statement £6,000). The Group is also exposed to credit risk from contract assets, being revenue earned but not yet invoiced (note 15). The Group also has credit risk from cash deposits with banks (note 16). The Group’s maximum exposure to credit risk is: Finance lease receivable Trade and other receivables Contract assets Other debtors Cash and cash equivalents Note 2021 £'000 2020 £'000 13 15 15 15 16 193 297 1,996 2,500 170 229 68 17 4,918 3,840 7,506 6,722 The Group’s liquidity risk arises from its management of working capital. The Group has a facility to borrow an amount up to 90% of approved trade debtors subject to a maximum limit of £2.6m. The facility may be terminated by the bank and Group with one and three month’s written notice respectively. The Board receives regular cash flow and working capital projections to enable it to monitor its available headroom under this facility. At the statement of financial position these projections indicated that the Group expected to have sufficient liquid resources to meet its reasonably expected obligations. Maturity of financial liabilities is set out in note 17. Capital risk management The Group’s capital comprises of shareholders’ equity. Its objectives when managing capital are to safeguard the Group’s ability to continue as a going concern in order to maximise shareholder value. To maintain or adjust the capital structure the Group may adjust the dividend payment to shareholders, return capital to shareholders, issue new shares or alter the level of borrowings. 3.2 Fair value estimation The carrying value of financial assets and liabilities approximate their fair values. 44 | Triad Group Plc Annual Report and Accounts 2021 Notes to the financial statements  for the year ended 31 March 2021 4. Revenue The Group operates solely in the UK. All material revenues are generated in the UK. The largest single customer contributed 47% of Group revenue (2020: 39%) and was in the public sector. One other customer contributed more than 10% of Group revenue (2020: one). Disaggregation of revenue In accordance with IFRS 15, the Group disaggregates revenue by contract type as management believe this best depicts how the nature, timing and uncertainty of the Group’s revenue and cash flows are affected by economic factors. Accordingly, the following table disaggregates the Group’s revenue by contract type: Group and company Time and materials Fixed price Percentage fee based 2021 £'000 17,344 175 296 2020 £'000 19,017 82 255 17,815 19,354 The Group also disaggregates revenue by operating sector reflecting the different commercial risks (e.g. credit risk) associated with each. Group and company Public sector Private sector Contract balances 2021 £'000 11,357 6,458 17,815 2020 £'000 10,277 9,077 19,354 For all contracts, the Group recognises a contract liability to the extent that payments made are greater than the revenue recognised at the period end date. When payments are made less than the revenue recognised at the period end date, the Group recognises a contract asset for the difference. Contract assets and contract liabilities are included within ‘trade and other receivables’ and ‘trade and other payables’ respectively on the face of the statement of financial position. Group and company At 1 April Transfers in the period from contract assets to trade receivables Excess of revenue recognised over cash (or right to cash) being recognised in the period Amounts included in contract liabilities that was recognised as revenue in the period Cash received in advance of performance and not recognised as revenue in the period At 31 March Contract assets Contract liabilities 2021 £’000 2020 £’000 68 (68) 170 – – 170 58 (58) 68 – – 68 2021 £’000 (41) – – 41 (256) (256) 2020 £’000 (43) – – 43 (41) (41) There is no expectation of a material expected lifetime credit loss arising in relation to contract assets. Triad Group Plc Annual Report and Accounts 2021 | 45 Notes to the financial statements  for the year ended 31 March 2021 5. Profit/(Loss) from operations Profit/(Loss) from operations is stated after charging: Profit on disposal of fixed asset Depreciation of owned assets Amortisation of right of use assets Amortisation of intangible assets Low value lease Auditor remuneration: Audit of financial statements: Group and company 6. Finance expense Other interest payable Interest expense on lease liability Net foreign exchange loss/(gain) Total finance expense 7. Employees and Directors Group and company Average number of persons (including Directors) employed Senior management Fee earners Sales Administration and finance The number of permanent fee earners as at 31 March 2021 was 58 (2020: 37). Staff costs for the above persons (including Directors) Wages and salaries Social security costs Defined contribution pension costs Equity settled share-based payments 46 | Triad Group Plc Annual Report and Accounts 2021 2021 £'000 2020 £'000 (7) 80 173 5 – 61 2021 £'000 – 51 6 57 – 97 166 5 6 59 2020 £'000 1 56 (3) 54 2021 Number 2020 Number 9 42 8 9 68 2021 £'000 4,599 537 532 37 5,705 8 37 10 7 62 2020 £'000 4,176 482 485 28 5,171 Notes to the financial statements  for the year ended 31 March 2021 Directors Emoluments Benefits in kind Money purchase pension contributions Total remuneration Social security costs 2021 £'000 593 18 57 668 73 741 2020 £'000 554 29 49 632 65 697 Three Directors (2020: three) had retirement benefits accruing under money purchase pension schemes. Key management personnel are considered to be the Directors. James McDonald was employed in February 2020 followed by a handover period prior to his appointment as Finance Director on 16 June 2020. During this handover period he was considered to be key management and his remuneration is included in the emoluments for the year ending 31 March 2020. The 2020 emoluments includes a one-time discretionary settlement fee for loss of Directors’ office of £30,000. 8. Tax (credit)/charge Current tax Current tax on profits for the year Deferred tax (Increase)/Decrease in recognised deferred tax asset Total tax charge for the year 2021 £'000 – (41) (41) 2020 £'000 – 159 159 The differences between the actual tax charge for the year and the standard rate of corporation tax in the UK applied to profits for the year are as follows: Profit/(Loss) before tax Profit/(Loss) before tax multiplied by standard rate of corporation tax in the UK of 19% (2020: 19%) Expenses not deductible for tax purposes (Recognition)/reversal of deferred tax on losses Movement in deferred tax not recognised for current year losses Prior year adjustments Tax (credit)/charge for the year 2021 £'000 644 122 2 (165) – – (41) 2020 £'000 (602) (114) 13 156 101 3 159 Triad Group Plc Annual Report and Accounts 2021 | 47 Notes to the financial statements  for the year ended 31 March 2021 Deferred tax asset The movement in deferred tax is as follows: At beginning of the year Reversal/(Recognition) of previously unrecognised deferred tax on losses Decrease in relation to timing differences At end of the year 2021 £'000 32 41 – 73 2020 £'000 191 (149) (10) 32 Deferred tax assets have been recognised in respect of tax losses where the Directors believe it is probable that the assets will be recovered. This expectation of recovery is calculated by modelling conservative estimates of future taxable profits that can be offset with historic trading losses brought forward. A deferred tax asset amounting to £550,000 (2020: £710,000) has not been recognised in respect of trading losses of £2,896,000 (2020: £3,741,000), which can be carried forward indefinitely. The Chancellor recently announced that the main rate of UK corporation tax is to increase on 1 April 2023 from 19% to 25%. The prevailing corporation tax rate of 19% has been reflected in the calculation of the deferred tax. 9. Dividends Final dividend for the year ended 31 March 2020 – nil per share Interim dividend for the year ended 31 March 2021 – nil per share Total dividend paid The Directors propose a final dividend of 2p per share (2020: nil per share). 10. Earnings per ordinary share 2021 £'000 – – – 2020 £'000 319 160 479 Earnings per share have been calculated on the profit for the year divided by the weighted average number of shares in issue during the period based on the following: Profit/(Loss) for the year Average number of shares in issue Effect of dilutive options Average number of shares in issue plus dilutive options Basic earnings/(loss) per share Diluted earnings/(loss) per share 2021 £685,000 15,994,082 176,113 16,170,195 4.28p 4.24p 2020 £(761,000) 15,972,842 – 15,972,842 (4.76)p (4.76)p 48 | Triad Group Plc Annual Report and Accounts 2021 Notes to the financial statements  for the year ended 31 March 2021 11. Intangible assets Group and Company Cost At 31 March 2019 Additions Disposals At 31 March 2020 Additions Disposals At 31 March 2021 Accumulated amortisation/impairment At 31 March 2019 Charge for the year Disposals At 31 March 2020 Charge for the year Disposals At 31 March 2021 Net book value At 31 March 2021 At 31 March 2020 Purchased software £'000 126 – – 126 1 – 127 111 5 – 116 5 – 121 6 10 Triad Group Plc Annual Report and Accounts 2021 | 49 Notes to the financial statements  for the year ended 31 March 2021 12. Property, plant and equipment Group and company Computer hardware £'000 Fixtures & fittings £'000 Motor vehicles £'000 Total £'000 Cost At 31 March 2019 Additions Disposals At 31 March 2020 Additions Disposals At 31 March 2021 Accumulated depreciation At 31 March 2019 Charge for the year Disposals At 31 March 2020 Charge for the year Disposals At 31 March 2021 Net book value At 31 March 2021 At 31 March 2020 13. Leases The Group as a lessee: 179 29 (17) 191 31 (3) 219 134 26 (17) 143 22 (3) 162 57 48 394 138 (30) 502 7 – 509 255 62 (30) 287 54 – 341 168 215 39 – – 39 – (35) 4 18 9 – 27 4 (27) 4 – 12 612 167 (47) 732 38 (38) 732 407 97 (47) 457 80 (30) 507 225 275 The Group has leases contracts for its office premises with terms remaining ranging from 2 to 4 years. The lease liability has been calculated on the basis of the termination option being taken. There are no other future cash outflows in relation to the lease to which the Group is potentially exposed. Each lease is represented on the balance sheet as a right of use asset and a lease liability. Short-term leases are not recognised and expensed to the profit and loss statement. A property lease was subject to a rent review during the year based upon prevailing rental evidence as at October 2019 and this increased the right-of-use asset and lease liability by £83k. 50 | Triad Group Plc Annual Report and Accounts 2021 Notes to the financial statements  for the year ended 31 March 2021 Right-of-use assets The carrying amounts of the right-of-use assets are as follows: At 31 March 2019 Opening position Amortisation At 31 March 2020 Rent review increase Amortisation At 31 March 2021 Lease liabilities The carrying amount of the lease liabilities recognised are as follows: At 31 March 2019 Opening position Interest expense Lease payments At 31 March 2020 Rent review increase Interest expense Lease payments At 31 March 2021 Land and buildings £'000 788 (166) 622 83 (173) 532 Land and buildings £'000 1,128 56 (246) 938 82 51 (338) 733 Total £'000 788 (166) 622 83 (173) 532 Total £'000 1,128 56 (246) 938 82 51 (338) 733 At the balance sheet date, the Group had outstanding discounted commitments for future lease payments as follows: At 31 March 2021 Lease liabilities Up to 3 months £’000 77 Between 3 and 12 months Between 1 and 2 years Between 2 and 5 years £'000 230 £'000 269 £'000 157 As at 31 March 2020, the Group had outstanding discounted commitments for future lease payments as follows: At 31 March 2020 Lease liabilities Up to 3 months £’000 54 Between 3 and 12 months Between 1 and 2 years Between 2 and 5 years £'000 218 £'000 288 £'000 378 Triad Group Plc Annual Report and Accounts 2021 | 51 Notes to the financial statements  for the year ended 31 March 2021 At the balance sheet date, the Group had outstanding undiscounted commitments for future lease payments as follows: At 31 March 2021 Lease liabilities Up to 3 months £’000 86 Between 3 and 12 months Between 1 and 2 years Between 2 and 5 years £'000 258 £'000 290 £'000 167 As at 31 March 2020, the Group had outstanding undiscounted commitments for future lease payments as follows: Up to 3 months £’000 76 Between 3 and 12 months Between 1 and 2 years Between 2 and 5 years £'000 241 £'000 322 £'000 406 At 31 March 2020 Lease liabilities The Group as a lessor: Finance lease receivables The Group has entered into a lease arrangement considered to be a finance lease, representing rentals payable to the Group for a rental of a proportion of a leased property. The carrying amounts of the lease receivable asset are as follows: At 31 March 2019 Opening position Interest income Payments received At 31 March 2020 Interest income Payments received At 31 March 2021 Land and buildings £'000 420 20 (143) 297 15 (119) 193 Total £'000 420 20 (143) 297 15 (119) 193 At the balance sheet date, the Group had discounted future lease receivables as follows: At 31 March 2021 Lease receivables Up to 3 months £’000 27 Between 3 and 12 months Between 1 and 2 years £'000 81 £'000 85 52 | Triad Group Plc Annual Report and Accounts 2021 Notes to the financial statements  for the year ended 31 March 2021 As at 31 March 2020, the Group had discounted future lease receivables as follows: At 31 March 2020 Lease receivables Up to 3 months £’000 26 Between 3 and 12 months Between 1 and 2 years Between 2 and 5 years £'000 78 £'000 108 £'000 85 At the balance sheet date, the Group had undiscounted future lease receivables as follows: At 31 March 2021 Lease receivables Up to 3 months £’000 30 Between 3 and 12 months Between 1 and 2 years £'000 89 £'000 89 As at 31 March 2020, the Group had undiscounted future lease receivables as follows: At 31 March 2020 Lease receivables Up to 3 months £’000 30 Between 3 and 12 months Between 1 and 2 years Between 2 and 5 years £'000 89 £'000 119 £'000 89 The total lease receivable of £193k (2020: £297k) is disclosed as non-current assets of £85k and current assets of £108k. The comparative disclosure for 2020 has not been made. Triad Group Plc Annual Report and Accounts 2021 | 53 Notes to the financial statements  for the year ended 31 March 2021 14. Investments Company Investments are: (a) Generic Software Consultants Limited (“Generic”), a 100% subsidiary undertaking, in respect of both voting rights and issued shares, which is registered in England and Wales and has an issued share capital of 5,610 US$1 ordinary shares. The investment is stated in the Company’s books at £440. Up to 31 March 2009 Generic acted as an agent for the business, but did not enter into any transactions in its own right: its business was included within the figures reported by the Company. On 1 April 2009 the agency agreement was terminated and all business is now conducted directly by the parent company through its Generic business. (b) Triad Special Systems Limited, Generic Online Limited, Zubed Geospatial Limited, Zubed Sales Limited, are all 100% subsidiaries which are registered in England and Wales. They are dormant companies, which have never traded. Each has a share capital of £1. The registered office of Triad Special Systems is Huxley House, Weyside Park, Catteshall Lane, Godalming, Surrey GU7 1XE. The registered office of the other subsidiaries is 3 Caldecotte Lake Business Park, Caldecotte Lake Drive, Caldecotte, Milton Keynes MK7 8LF. 15. Trade and other receivables Group and company Trade receivables Less: provision for expected credit losses Trade receivables-net Contract assets Other debtors Trade and other receivables Prepayments 2021 £'000 2,015 (19) 1,996 170 229 2,395 119 2,514 2020 £'000 2,526 (26) 2,500 68 17 2,585 156 2,741 Other debtors of £229k (2020: £17k) is with respect to legal costs recoverable and accrued interest thereon with a shareholder who holds more than 20% of the company’s issued share capital. The fair value of trade and other receivables approximates closely to their book value. The lifetime expected credit losses on trade receivables as at 31 March 2021 is calculated as follows: Group and company Expected default rate Gross carrying amount Credit loss allowance Current Up to 30 days past due (A) % 0.75 5.0 (B) £'000 1,931 84 2,015 (A x B) £'000 15 4 19 No provision has been recognised for contract assets and other debtors as they are expected to be fully recovered. 54 | Triad Group Plc Annual Report and Accounts 2021 Notes to the financial statements  for the year ended 31 March 2021 The lifetime expected credit losses on trade receivables as at 31 March 2020 were calculated as follows: Group and company Expected default rate Gross carrying amount Credit loss allowance Current Up to 30 days past due Movements on the provision for expected credit loss are as follows: Group and company At beginning of the year Charged to income statement Credited to income statement At end of the year (credit loss allowance) (A) % 0.5 5.0 (B) £'000 2,236 290 2,526 2021 £'000 26 – (7) 19 The carrying amount of the Group’s trade and other receivables are denominated in the following currencies: Group and company Sterling Euros 16. Cash and cash equivalents Group and company Cash available on demand The fair value of cash and cash equivalents approximates closely to their book value. 2021 £'000 2,395 – 2,395 2021 £'000 4,918 (A x B) £'000 11 15 26 2020 £'000 20 6 – 26 2020 £'000 2,566 19 2,585 2020 £'000 3,840 Triad Group Plc Annual Report and Accounts 2021 | 55 Notes to the financial statements  for the year ended 31 March 2021 The carrying amount of the Group’s cash and cash equivalents is denominated in the following currencies: Group and company Sterling Euros 2021 £'000 4,762 156 4,918 2020 £'000 3,708 132 3,840 For the purpose of the consolidated cash flow statement, cash and cash equivalents consist of cash, as detailed above. 17. Trade and other payables Trade payables Accruals Owed to subsidiary Contract liabilities Other taxation and social security Group Company 2021 £’000 923 324 – 1,247 256 745 2,248 2020 £’000 1,205 312 – 1,517 41 569 2,127 2021 £’000 923 324 5 1,252 256 745 2,253 The majority of trade and other payables are settled within three months from the year end. The fair value of trade and other payables approximates closely to their book value. The carrying amount of trade and other payables is denominated in the following currencies: Sterling Euros Group Company 2021 £’000 1,237 10 1,247 2020 £’000 1,475 25 1,500 2021 £’000 1,242 10 1,252 2020 £’000 1,205 312 5 1,522 41 569 2,132 2020 £’000 1,480 25 1,505 56 | Triad Group Plc Annual Report and Accounts 2021 Notes to the financial statements  for the year ended 31 March 2021 18. Provisions Group and company At 1 April 2020 Additions Charged to income statement Utilised in year At 31 March 2021 The maturity profile of the present value of provisions is as follows: Group and company Non-current Provision for property dilapidation Provision for property dilapidation £’000 197 – – – 197 2021 £'000 2020 £'000 197 197 The provision for property dilapidation covers the estimated future costs required to meet obligations under property leases to redecorate and repair property. 19. Share capital Ordinary shares of 1p each Issued, called up and fully paid: Number Nominal value 2021 2020 16,028,579 £160,286 15,979,979 £159,800 During the year 48,600 1p ordinary shares were issued as a result of the exercise by employees of share options: Number Option price Increase in Increase in share capital Increase in Increase in share premium 28,600 20,000 48,600 13.5p 11.0p £286 £200 £486 £3,575 £2,000 £5,575 Triad Group Plc Annual Report and Accounts 2021 | 57 Notes to the financial statements  for the year ended 31 March 2021 20. Share-based payments At 31 March 2021, 739,000 options granted under employee share option schemes remain outstanding: Date option granted 23 September 2011 18 September 2014 9 March 2018 Number 129,000 75,000 535,000 Exercise price Period options exercisable 13.5p 11.0p 53.5p 23 September 2014 to 23 September 2021 18 September 2017 to 18 September 2024 1 April 2021 to 9 March 2028 Under the terms of the scheme, options vest after a period of three years continued employment and are subject to the following performance conditions: For options granted on 9 March 2018: 100% of the shares granted under an option will vest if the Company’s share price at 31 March 2021 has increased by 30% or more from the share price as at the date of grant. 50% of shares granted under an option will vest if the Company’s share price at 31 March 2021 has increased by 15% from the share price as at the date of grant. Between these upper and lower thresholds, awards vest on a straight-line basis. For all other options: In at least one financial year after the date of grant, the Company shall have achieved a positive basic earnings per share (subject to adjustment to exclude identified exceptional items), as reported in its audited annual accounts. Options have been valued using the Black-Scholes option-pricing model. No performance conditions were included in the fair value calculations. No options were granted during the year (2020: nil). The total expense recognised in the year is £37,000 (2020: £28,000). A reconciliation of option movements over the year to 31 March 2021 is shown below: 2021 2020 Number of options Number of options Weighted average exercise price Pence Outstanding at start of year 817,600 40.3 1,028,600 Granted Exercised Forfeited Outstanding at end of year Exercisable at end of year – (48,600) (30,000) 739,000 739,000 – 12.5 38.0 42.2 42.2 – (11,000) (200,000) 817,600 262,600 Weighted average exercise price Pence 37.7 – 13.5 27.4 40.3 12.5 There were 48,600 options exercised during the year. The above figures include options held by Directors which are set out in the Directors’ remuneration report on page 22. The weighted average share price at the date of exercise for share options exercised during the period was 75.6p (2020: 43.0p). The options outstanding as at 31 March 2021 had an exercise price of 11.0p, 13.5p or 53.5p and a weighted average remaining contractual life of 5.4 years (2020: 6.2 years). 21. Related party transactions The Group and Company rents one of its offices under a lease expiring in 2028, with a break clause in 2023. The current annual rent of £215,000 was fixed, by independent valuation, at the last rent review in 2008. J C Rigg, a Director, has notified the Board that he has a 50% beneficial interest in this contract. The balance owed at the year-end was £nil (2020: £nil). 58 | Triad Group Plc Annual Report and Accounts 2021 Five year record For accounting periods commencing after 1 April 2018 the accounting treatment changed due to the introduction of IFRS 9 and IFRS 15. For the accounting period commencing 1 April 2019 further changes were made due to the introduction of IFRS 16. Therefore the accounting policies over the period detailed below will vary and be inconsistent. Consolidated income statement Years ended 31 March Revenue Gross profit Profit/(Loss) before tax Tax credit/(charge) Profit/(Loss) after tax Retained profit/(loss) for the financial year Basic earnings/(loss) per share (pence) Balance sheet As at 31 March Non-current assets Current assets Current liabilities Non-current liabilities Net assets Share capital Share premium account Capital redemption reserve Retained earnings Equity shareholders’ funds 2021 £’000 17,815 3,810 644 41 685 685 4.28 2021 £’000 921 7,540 2020 £’000 19,354 2,854 (602) (159) (761) (761) (4.76) 2020 £’000 1,236 6,581 2019 £’000 22,713 4,376 1,017 (132) 885 885 5.60 2019 £’000 411 7,937 2018 £’000 27,819 4,724 1,662 (38) 1,624 1,624 10.45 2018 £’000 463 7,736 (2,555) (2,399) (2,483) (2,997) (623) 5,283 160 666 104 4,353 5,283 (863) 4,555 160 660 104 3,631 4,555 (99) 5,766 160 659 104 4,843 5,766 (77) 5,125 156 619 104 4,246 5,125 2017 £’000 30,912 5,000 1,521 13 1,534 1,534 10.08 2017 £’000 503 7,299 (4,118) (45) 3,639 155 605 104 2,775 3,639 Triad Group Plc Annual Report and Accounts 2021 | 59 Shareholders’ information and financial calendar Share register Equiniti maintain the register of members of the Company. If you have any questions about your personal holding of the Company’s shares, please contact: Equiniti Aspect House Spencer Road Lancing West Sussex BN99 6DA Telephone: 0371 384 2486 If you change your name or address or if the details on the envelope enclosing the report, including your postcode, are incorrect or incomplete, please notify the registrar in writing. Shareholders’ enquiries If you have an enquiry about the Group’s business, or about something affecting you as a shareholder (other than queries that are dealt with by the registrar) you should contact the Company Secretary, by letter or telephone at the Company’s registered office. Company Secretary and registered office: James McDonald Triad Group Plc Weyside Park Catteshall Lane Godalming Surrey GU7 1XE Telephone: 01908 278450 Email: investors@triad.co.uk Website: www.triad.co.uk Financial calendar Annual General Meeting The date of the AGM is to be confirmed. The Board are considering the impact of Covid-19 on AGM arrangements and will publish the AGM notice at the appropriate time. Financial year ended 31 March 2022: expected announcement of results Half-year Full-year November 2021 June 2022 60 | Triad Group Plc Annual Report and Accounts 2021 Corporate information Executive Directors John Rigg, Chairman Adrian Leer, Managing Director Tim Eckes, Client Services Director James McDonald, Finance Director Non-executive Directors Alistair Fulton Chris Duckworth Charlotte Rigg Secretary and registered office James McDonald Triad Group Plc Weyside Park Catteshall Lane Godalming Surrey GU7 1XE Telephone: 01908 278450 Email: investors@triad.co.uk Website: www.triad.co.uk Country of incorporation and domicile of parent company United Kingdom Legal form Public limited company Company number 2285049 Registered Auditor BDO LLP 55 Baker Street London W1U 7EU Brokers Arden Partners plc 125 Old Broad Street London EC2N 1AR Solicitors Freeths Davy Avenue Knowlhill Milton Keynes MK5 8HJ Bankers Lloyds Bank plc City Office 11–15 Monument Street London EC3V 9JA Registrars Equiniti Aspect House Spencer Road Lancing West Sussex BN99 6DA Triad Group Plc Annual Report and Accounts 2021 | 61 Godalming office: Huxley House Weyside Park Catteshall Lane Godalming Surrey GU7 1XE Milton Keynes office: Building 3 Caldecotte Lake Business Park Caldecotte Lake Drive Milton Keynes MK7 8LF 01908 278450 www.triad.co.uk 

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