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Triumph Group

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FY2021 Annual Report · Triumph Group
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T R I U M P H   G R O U P

2021 Sustainability and 
Annual Report

F I N A N C I A L   H I G H L I G H T S

(in millions, except per share data)
Fiscal Year Ended March 31 

Net sales 
Adjusted operating income 
Adjusted net income 
Adjusted diluted earnings per share 
Cash flow from operations 

Total assets 
Total debt 
Total equity 

N O N - G A A P   R E C O N C I L I AT I O N
Operating (loss) income – GAAP 

  Loss on sale of assets & businesses 
  Forward losses 
  Restructuring 
  Legal judgment gain, net 

Impairments 

  Other 

Adjusted operating income* 

Interest & other 

  Non-service defined benefit income 
  Less: Financing charges 
Adjusted income before income taxes* 

Income taxes 

  Tax effect of adjustments 

Adjusted net income 

Diluted earnings per share – GAAP 
Per share impact of adjustments 

Adjusted diluted earnings per share 
Weighted average diluted shares 

*Differences due to rounding

2021 

$ 1,870 
  108 
(2) 
$  (0.03) 
  (173) 

$ 2,451 
 1,958 
  (819) 

$  (326) 
  105 
  — 
53 
  — 
  276 
  — 
  108 
  (171) 
50 
15 
1 
(3) 
  — 
(2) 

$  (8.55) 
  8.52 
$  (0.03) 
  53.0 

  2020 

$ 2,900 
  218 
  137 
$  2.69 
97 

$ 2,980 
 1,808 
  (781) 

  2019

$  3,365
  166
  115
$  2.38
  (174)

$  2,855
 1,489
  (573)

$ 

58 

$  (275)

57 
  — 
25 
(9) 
66 
21 

  218 
  (122) 
41 
3 
  140 

(6) 
3 

  137 

$ (0.58) 
  3.27 

$  2.69 
  52.0 

  235
87
31
  —
  —
87

  166
  (115)
57
1
  110

5
  —

  115

$  (6.58)
  8.96

$  2.38
  49.7

a b o u t  t r i u m p h
Triumph Group, Inc. headquartered in Berwyn, Pennsylvania, designs, engineers, manufactures,  
repairs and overhauls a broad portfolio of aircraft structures, components, accessories, and systems.  
The company serves a broad spectrum of the global aviation industry, including original equipment 
manufacturers of commercial, regional, business and military aircraft and aircraft components, as well 
as commercial and regional airlines and air cargo carriers.

a b o u t  t h i s  r e p o r t
The disclosures in this Sustainability and Annual Report are informed by the standards of the 
Sustainability Accounting Standards Board (SASB) for the aerospace and defense industry. SASB is an 
independent, private sector standards-setting organization dedicated to improving the effectiveness and 
comparability of corporate disclosures on environmental, social and governance factors. Specifically, 
this report provides information on the following SASB sustainability disclosure topics, among others:

▶  B U S I N E S S   E T H I C S      ▶  P R O D U C T   S A F E T Y       ▶  D ATA   S E C U R I T Y

TO TA L   B A C K L O G
$ in billions

$4

3

2

1

0

2021

2020

2019

S A L E S   BY   E N D   M A R K E T

Regional Jet 1.5%

1.5% Non-Aviation

Business Jet

12%

37%

48%

Ready to fly

A F T E R   O N E   O F  T H E  TO U G H E S T  Y E A R S   O U R   I N D U S T RY   H A S   E V E R 

FA C E D,  I T   I S   E N C O U R A G I N G  TO   H AV E  A N  A B U N D A N C E   O F   G O O D 

N E W S . T R I U M P H   G R O U P   H A S   E M E R G E D   F R O M   F I V E  Y E A R S   O F 

A R D U O U S   R E S T R U C T U R I N G  A S  A   M U C H   S T R O N G E R  A N D   M O R E 

A G I L E   C O M PA N Y.  O U R   M A R K E T S  A R E   P O I S E D   F O R   G R O W T H , A N D 

W E  A R E   P O S I T I O N E D   FAV O R A B LY  A N D   S U S TA I N A B LY  W I T H I N 

T H E M .  O U R   P E O P L E  A R E   S U P P O R T E D  A N D   F O C U S E D.  O U R 

Military

Commercial

P R O F I TA B I L I T Y   I S   I M P R O V I N G .  U P   I S  W H E R E  W E  A R E   G O I N G . 

D E C I S I V E LY,  D E C I D E D LY   U P.

A D J U S T E D   S E G M E N T   
O P E R AT I N G   I N C O M E

Aerospace
Structures

13%

87%

Systems &
Support

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
T O   O U R   V A L U E D   S T O C K H O L D E R S :

D A N I E L   J .  C R O W L E Y
Chairman, President and  
Chief Executive Officer

AT  T R I U M P H   G R O U P, we believe that supporting all our 

stakeholders to help ensure their sustainable success goes 
hand-in-hand with our mandate to deliver strong financial 

performance to our stockholders. To quote researcher and 
business author Jim Collins, we believe in the “Power of And” –  
meaning Triumph Group can be both a sound investment AND  
a good employer, member of our communities, supplier to our 
customers, and customer to our suppliers.

To bring these goals into focus, we are pleased to present 

Triumph Group’s first combined Sustainability and Annual 
Report. The combined report both highlights the ways Triumph 
measures and manages performance across each area and defines 
our goals to foster a more sustainable future for our team mem-
bers and sites.

Annual environmental, social and governance (ESG) report-
ing helps ensure we remain on track to reflect the diversity of the 
communities where we live and work, operate responsibly, have 
effective governance and provide fulfilling careers to our employ-
ees, all while creating value for our customers and investors.  
One important highlight from this year was the formation of 
Triumph’s Diversity & Inclusion Steering Committee – a key step 
forward to help guide vital company-wide initiatives. I am pleased 
to share that we’ve made significant progress in advancing women 
and people of color on both Triumph’s Board of Directors and at 
higher management levels.

In concert with our Board, we are committed to further 
enhancing our business practices in key ESG areas that create 
benefits for all our stakeholders. We strongly believe that compa-
nies can be financially successful while operating responsibly  
and sustainably.

R E S I L I E N C E   I N   L E A D I N G  T H R O U G H  T H E   PA N D E M I C
After more than a year of traumatic change, we are ready for and 
excited about the future. COVID-19 disrupted the world as we 
knew it. The wide-scale grounding of commercial flights was 
quickly followed by an unprecedented economic downturn that 
threatened the viability of many of our customers as well as 
Triumph. The pandemic brought our priorities into clear focus 
and Triumph was able to draw on its resilience to survive and 
become a stronger company.

In fiscal year 2021, Triumph shifted its focus to managing 
through the ongoing global COVID-19 pandemic and addressing 
the resulting aerospace industry downturn. Triumph set the 
following three imperatives, which remained relevant throughout 
fiscal year 2021:
K E E P   O U R   P E O P L E   S A F E by Implementing Effective Safeguards
K E E P   O U R   C O M PA N Y   S A F E by Preserving Liquidity
C O L L A B O R AT E  W I T H   O U R   C U S TO M E R S for Mutual Benefit

2

We implemented strict virus protocols aimed at protecting 
our people and keeping our factories operational and followed 
Centers for Disease Control and Prevention (CDC) guidance. 
Drawing upon our core value of acting with velocity, Triumph 
team members responded locally and company-wide with 
innovative solutions to limit the spread of the virus and deliver 
products and services to customers. We restricted travel and 
adjusted our capacity and staffing levels to reflect rapidly changing 
customer demand.

Triumph produced and distributed over 10,000 masks to local 

medical facilities. We also contributed to COVID-19 vaccine 
distribution efforts by supporting the fleets delivering vaccines 
and supplies to first responders.

We quickly restructured our debt and equity financing 
arrangements and implemented several significant austerity 
actions to reduce our costs in fiscal year 2021 by approximately 
$100 million.

We partnered with our customers virtually to adapt to rapidly 

changing market conditions. At the same time, we continued  
to work toward sustained excellence in our factories. During the 
fiscal year, we achieved “green” operational status at all our 
Aerospace Structures sites and steadily advanced our improvement 
efforts in our Systems and Support business.

After over a year of unprecedented change, we are ready to 

continue our journey towards our future state.

C O N T I N U I N G   O U R   S T R AT E G I C  T R A N S F O R M AT I O N
Despite the pandemic, Triumph made measurable progress in 
fiscal year 2021 on our strategic transformation. We continued  
to exit our large structures sites, including our Hawthorne, 
California facility, which produced Boeing 747 components.  
We are on track to exit our Grand Prairie, Texas plant, which  
has supported both Boeing 747 and 767 structures programs,  
and completed the transition of its Boeing 767 work to our  
Stuart, Florida site where new tooling and methods have enabled 
significant gains in quality and productivity.

We also announced the sale of our composites factories in 

Milledgeville, Georgia and Rayong, Thailand and our large 
structures and composites site in Red Oak, Texas, having success-
fully transitioned the G280 and G650 wing structures programs 
back to IAI and Gulfstream, stemming further losses.

All these actions are part of the planned Path to Value 
restructuring started in 2016. As we approach the end of our 
restructuring effort, we are now realizing the benefits of our 
efforts and significant portfolio risk reduction, which included the 
sale of 19 of our original 47 operating companies at competitive 
multiples of earnings, strengthening our balance sheet and 

allowing us to invest in our core systems and aftermarket  
solutions. Triumph’s “say-do” ratio on our transformation plan 
remains favorable.

Our commitment to operational excellence and financial 
stability brings us closer to our desired future state as a supplier of 
high-value systems and components and a trusted MRO partner 
with predictable, cash positive financial performance and sustain-
able growth that enhances stockholder value.

To sustain our momentum coming out of the pandemic,  
we are raising the bar on our Lean transformation by setting 
three-year stretch goals, including double-digit improvement in 
cycle time, productivity, quality and growth. In fiscal year 2021, 
we re-energized our continuous improvement efforts with the 
launch of TOS 2.0 and a combined Integrated Supply Chain and 
Operations organization. Every Triumph team member will 
receive training and is expected to participate in at least 12 
improvement events each year.

F I N A N C I A L   H I G H L I G H T S
In fiscal year 2021, Triumph had net sales of $1.87 billion driven 
by an increase in sales to the military end market by 25%, offset 
by declines across the commercial, business and regional end 
markets due to the pandemic. Earnings per share on an adjusted 
basis were ($0.03), and we used $198 million in free cash flow, 
primarily in our Structures business. After a difficult first half of 
the year, Triumph ended our third and fourth quarters with 
positive free cash flow despite significant declines in commercial 
demand.

To conserve cash and improve margins going forward,  
we cut over $120 million in corporate and overhead expenses to 
match the size of our future business, repegged over $200 million 
of supplier purchase orders to reflect updated demands and 
regrettably reduced 3,200 positions. Following a decade of 
investment weighted towards our structures sites, we deployed 
over $25 million of capital to support long-term programs largely 
in our core Systems and Support operations. We also partnered 
with our customers to optimize product pricing reflecting the 
value of our solutions and intellectual property.

O P E R AT I O N A L   I M P R O V E M E N T
A key element of Triumph’s renewal has been the achievement of 
operational excellence across all our sites through the deployment 
of the Triumph Operating System (TOS). TOS enables us to 
standardize our Lean approaches and leverage a set of proven 
tools to drive continuous improvement.

Since the launch of TOS in 2016, more than 600 employees 

have been trained as change agent leaders and deployed into 
high-performance teams who participated in more than 1,800 
Lean events across our sites. As a result, sites and programs 
benefitted from efforts to eliminate waste, improve flow times  
and quality, and increase productivity. Our focus on planning  
and disciplined execution has enabled inventory turns to  
improve from 2.0 per year to 3.4 per year, excluding the impact  
of divestitures. As we move into the future, our more stable  
base of programs and operations will allow us to turn our 
attention to growth.

U N C O V E R I N G  T R I U M P H ’ S   H I D D E N  VA L U E
Triumph is entering its next phase where we can shift our efforts 
from contraction and restructuring to growth, which we are doing 
sustainably. We’re seeing environmentally beneficial trends across 
all we do – be it electrification of the aircraft, space exploration or 
infrastructure modernization.

The hidden value in Triumph’s diversified products and 
services, and our diverse workforce, is becoming more evident as 
we complete our transformation. With the global rollout of the 
vaccine, greater accessibility to testing and confidence in mitiga-
tion efforts, we anticipate a welcomed boost in commercial travel 
and demand for our products and services.

We thank our Board, team members, customers, suppliers, 
and investors who supported us through the pandemic so that  
we could complete our turnaround and pivot to growth. By never 
losing sight of our goals, which included tough decisions to 
optimize our cost structure, and staying determined and resilient, 
Triumph is positioned as a stronger and better company today, 
one ready to take off.

As we look towards fiscal year 2022, we are committed to 
creating value in a sustainable way – investing in our people  
and processes and improving our quality, productivity and agility 
by accelerating our Lean transformation. We expect to deliver 
profitable growth in our core Systems and Support business, grow 
the products and services we offer to enhance our value proposi-
tion and expand the customers we support – all while leading by 
example on ESG. For we measure success not only in the profits 
we make but also by enabling the safety and prosperity of the 
world and communities in which we live and work.

D A N I E L   J .  C R O W L E Y
Chairman, President and  
Chief Executive Officer

3

T H E   T R A N S F O R M A T I O N   J O U R N E Y   C O N T I N U E S

T R I U M P H   B U S I N E S S   U N I T S

Ready for the future

IM P L E M E N T I N G  T H E   O N E  T R I U M P H  operating philosophy 

sharpens the company’s focus, leverages our scale, and equips 
us to improve performance and better meet customer commit-

ments. The transformation ensures Triumph will continue to be  
a global aerospace leader.

▶ C O M P L E T E D   M A N U FA C T U R I N G   O F   G 280  P R O G R A M and exited 

Tulsa, Oklahoma site.

▶ E X I T E D  747- 8  P R O G R A M   S I T E in Hawthorne, California.
▶ C O N S O L I D AT E D   P R O D U C T   S U P P O R T   I N T E R I O R S   B U S I N E S S by 
closing our Atlanta, Georgia facility and relocating the work to 
our Hot Springs, Arkansas facility.

▶ C O M P L E T E D   S A L E   O F Milledgeville, Georgia and Rayong, 

Thailand composites facilities and Red Oak, Texas structures 
facility.

▶ A N N O U N C E D   S A L E  A N D   C L O S U R E   O F the Spokane, Washington  

interiors facility.

▶ C O M B I N E D   S U P P LY   C H A I N  A N D   O P E R AT I O N S   O R G A N I Z AT I O N S 

and streamlined the corporate Senior Leadership Team.

▶ R E D U C E D   O P E R AT I N G   C O M PA N I E S   F R O M   9 TO   6: Actuation, 

Products & Services; Geared Solutions; Mechanical Solutions; 
Product Support; Systems, Electronics and Controls;  
Aerospace Structures.

FY16
FY21

H E A D C O U N T

14,602
6,692

R E V E N U E / E M P L OY E E

S Q .  F T.  ( I N   M I L L I O N S )

$266K
$279K

14.5
6.5

R E V E N U E / S Q .   F T.

C A S H  ( I N   M I L L I O N S )

$268
$288

$21.0
$589.9

L O C AT I O N S

M I L I TA RY   %  O F   B A C K L O G

74
30

19.2%
34%

TR I U M P H   S YS T E M S  &  S U P P O R T  ( T S S ) provides a full range 

of integrated solutions for aircraft manufacturers around 
the globe. We partner with key manufacturers to design 

and produce critical components, systems and subsystems 
required to help achieve superior performance and technological 
advantage. TSS provides proprietary design, development,  
and support of components, complex assemblies, and systems.  
We have invested in expanded capabilities that will maintain our 
critical role on major platforms into the future, manufacturing 
internally and externally designed components. TSS capabilities 
include hydraulic, mechanical and electromechanical actuation, 
power and control for landing gear, as well as a complete suite  
of aerospace gearbox solutions, heat exchange systems, and fuel 
management, such as full authority digital electronic controls 
(FADEC). TSS products and solutions are critical to major 
military platforms, including the UH-60, F-18, AH-64, F35,  
C130, CH-53K, CH-47, V-22; and large commercial platforms 
such as Bell 429, A320, B737, and B787.

In fiscal year 2021, TSS continued its Triumph Operating 
System journey, launching High Performance Teams (HPTs) 
across the business to reach our breakthrough objectives and 
sustain our focus on execution, operational excellence, and 
delivery assurance. These HPTs are focused on operations, 
customer, and asset management initiatives to quickly resolve 
issues and mitigate risks internally and across our supply chain.

T R I U M P H  
S YS T E M S  &  S U P P O R T

Triumph Systems & Support offers 
superior design, manufacture, and 
support of components and systems 
and sub-systems as well as full 
lifecycle solutions.

AE R O S PA C E   S T R U C T U R E S ’ products include aircraft wings, 

wing boxes, fuselage panels, flight control surfaces, engine 
nacelles, wing spars and stringers, empennages, composite 

ducts and floor panels and acoustic and thermal insulation 
systems. Our capabilities include engineering detailed structural 
designs in metal and composites, manufacture of interior struc-
tures, joining processes such as welding, autoclave bonding and 
conventional mechanical fasteners.

Key accomplishments by the Aerospace Structures business 

unit during fiscal year 2021 include final wing delivery for the 
G280 program, on-time exit from the Hawthorne and Torrance, 
California 747 facilities, G650 program sale completion, success-
ful AS9100 audits for Stuart, Florida; Zacatecas, Mexico; and 
Spokane, Washington sites with zero findings, final delivery of the 
G550 wing, increased V-22 spare sales and execution of a 10 year 
long-term agreement with Pratt & Whitney on the F135 program, 
“green” performance across all commercial and military pro-
grams, completion of Spokane, Washington real estate sale and 
execution of agreement to divest Milledgeville, Georgia and Red 
Oak, Texas operations. In response to marketplace conditions 
related to the pandemic, Aerospace Structures also reduced its 
sales, general and administrative expenses by $21 million com-
pared to the prior year.

T R I U M P H   
A E R O S PA C E   S T R U C T U R E S

Triumph Aerospace Structures offers 
design, manufacture and assembly of 
complex aircraft structures.

4

5

P R O D U C T S

R E S E A R C H ,  D E V E L O P M E N T  A N D   I N N O VAT I O N

Research, development and innovation are critical to 
Triumph’s growth and commercial success. While our 

product portfolio is largely defined by customer specifications,  
we also must strive to make our products more sustainable and 
cost efficient to gain competitive advantage. We partner with  
our customers to provide the technology and solutions that 
support their future success.

One example of a product innovation initiative that  
supports energy efficiency and weight reduction is our Additive 
Manufacturing Center of Excellence, which has the potential to 
benefit many Triumph product lines. This rapidly advancing 
technology offers us the ability to design and produce parts that 
cost less, have shorter lead times, reduce total part count, and 
weigh less. Current areas of focus are hard to machine systems 
components, casting replacements, and heat exchangers.

To advance our innovation and technology effort, in July 

Our efforts in additive manufacturing resulted in our first 

2020, we appointed a Chief Technology Officer to oversee 
technical matters across the company, including both original 
equipment and aftermarket contracts.

As we have transformed the way we do business, we are 
seeking to place greater emphasis on research and development 
and to increase our spending in support of innovation that will 
benefit the company and our customers. Innovation is embedded 
within our Annual Strategic Reviews (ASRs) across the organiza-
tion. We evaluate each part of our business to identify where we 
should focus efforts and allocate resources in response to custom-
ers’ needs today, and future trends in the industry. Our Board 
reviews the ASR presentations and provides feedback regarding 
strategic direction and priorities.

During the design process, our product development teams 

consider our clients’ requirements for sustainability attributes 
such as energy efficiency, reduced weight, and avoiding chemicals 
of concern. We apply these principles globally even though actual, 
contractual or regulatory requirements may only apply in some 
regions around the world.

production part in fiscal year 2021. We anticipate having our 
second part used in a flight critical application ready for produc-
tion in fiscal year 2022. Triumph has additive manufacturing 
capability in our Redmond, Washington site and a large network 
of aerospace approved additive manufacturing suppliers offering  
a wide range of build sizes and materials.

H I G H L I G H T:  T R I U M P H ’ S   Q U A L I T Y   F R A M E W O R K

Our quality framework focuses on reengineering our processes,  
to understand variation at each step and its impact on the system.  
Our quality focus encourages us to take PRIDE in all we do: 

P ersonal accountability

R elentless pursuit of zero defects and waste elimination

I ntegrity at all levels 

D elivering on commitments 

E xcellence in daily execution of our responsibilities

Several of our customers also provide periodic product 

quality and safety performance scorecards either annually or  
more frequently. We incorporate that feedback and evaluate  
any differences that may arise between customer satisfaction 
ratings and our own internal assessments.

As part of our ongoing commitment to continual product 

quality and safety improvement, we are enhancing employee 
training for root cause analysis and corrective action, and we  
are building a common infrastructure to collect data and  
drive improvements.

H I D D E N  VA L U E

Triumph designs, builds, and 
supports the most critical parts on an 
aircraft that enable performance. 
While you may not be able to see our 
products from the exterior, our 
customers benefit from the hidden 
value our products provide.

P R O D U C T   Q U A L I T Y  A N D   S A F E T Y
Our intentional focus on quality applies to everything we do 
across Triumph. It touches every employee, every function, and 
every site. We have shifted our focus from inspecting for quality 
(post production), to designing quality into our products at every 
phase. Our corporate led product quality and safety organization 
establishes policies and programs to meet the standards, metrics 
and processes required to ensure that our products and services 
meet our customers’ needs. Triumph complies with the following 
quality standards established for the industry:

▶ I S O 9001;
▶ A S / E N / J I S Q  9100 (Aerospace Quality Management System (QMS));
▶ A S / E N / J I S Q  9110 (Aerospace Maintenance Organization QMS);
▶ A S / E N / J I S Q  9120 (Aerospace Distributors QMS); and
▶ OT H E R   S TA N D A R D S as required by customer, industry or  

local regulation.

All of our sites are certified to the international Quality 
Management System standard for the Aviation, Space and Defense 
industry, AS9100. This standard includes requirements of the  
ISO 9001 quality management standard, in addition to industry-
specific requirements; certification to AS9100 constitutes ISO 
9001 certification as well. We conduct AS9100 audits internally,  
as well as with the assistance of third-party auditors, to ensure 
that legal requirements and international standards are met.

Many of our sites have special process capabilities inclusive  

of non-destructive testing (NDT), chemical processing, heat  
treat, material testing, non-conventional machining, and welding.  
We regularly audit these processes via internal review and active 
third-party oversight. Each special process is accredited and 
certified by the National Aerospace and Defense Contractors 
Accreditation Program (NADCAP). Our special process maturity 
is recognized by NADCAP for over and above adherence to 
requirements and awarded merit program surveillance (18 – 24 
months).

Ensuring product safety is an integral part of our Quality 
Management System. Core elements of the Quality Management 
System that address product safety include:

▶ C A U S E  A N A LYS I S and corrective action.
▶ P R O G R A M   S C O R E C A R D S and performance assessment – on a 

monthly basis, we assess our own performance on aspects such as 
on-time delivery and defect count, and we assign red/yellow/
green ratings for each aspect.
▶ R E G U L A R   E M P L OY E E  T R A I N I N G .
▶ G O A L S  A N D   M E T R I C S to track progress.

6

7

Ready to serveC O V I D -1 9   R E S P O N S E

T H E   C O V I D -19   PA N D E M I C was the defining event of 2020. 

Triumph’s response was focused on three imperatives to 
protect the health and safety of our employees and ensure 

business continuity and survival – Keep Our People Safe;  
Keep Our Company Safe; and Collaborate with Customers  
for Mutual Benefit.

K E E P   O U R   P E O P L E   S A F E – The company quickly established a 
cross functional COVID-19 Response Team and following 
guidance from the CDC, created a companywide COVID-19 
Response Policy. The policy is a living document that provides 
detailed guidance on travel, quarantining, procedures for COVID-
19 positive diagnosis and response, visitor and entry protocol, as 
well as risk mitigation practices including face coverings, social 
distancing and hand hygiene. Each site was required to comply 
with the guidance in the policy, as well as guidance from local, 
regional and national governments and regulating agencies.

While the staff at all U.S. manufacturing sites were deemed 

Essential Critical Infrastructure Workforce by the U.S. 
Department of Homeland Security, sites shared best practices  
to protect our factory workers. This included setting up prework 
health screenings, visual notifications, partitioning, software to 
effectively distance workstations, infection tracking and mapping 
devices, as well as cleaning protocols.

At the same time, we mitigated risks at our sites by asking 
non-production staff to transition to remote work to facilitate 
social distancing and help prevent the spread of the virus.
We kept employees informed during these uncertain  
times through clear and regular communications. The Senior 
Leadership Team held meetings daily for the first four months  
of the fiscal year, and later shifted to twice weekly meetings  
to facilitate transparency and respond rapidly to business needs.  
We adopted regular CEO Town Hall videos, increased virtual 
meetings with the extended leadership team and established 
weekly teleconferences with site leaders and general managers  
to encourage best practice sharing.

8

K E E P   O U R   C O M PA N Y   S A F E – With the passage of time, it became 
more evident that the pandemic would have a devastating impact 
on the global aerospace industry and supply chain. By April 2020, 
the Transportation Security Administration (TSA) reported that 
air travel was down almost 95% from the previous year in the 
United States, with similar reductions in Europe and Asia as well. 
The pandemic and the industry downturn had a significant 
impact on our customers and suppliers causing reductions in 
output or complete halts in production, which in turn impacted 
the production volumes at many of our manufacturing sites.

In response, Triumph introduced a series of tactics to help 
keep our company financially stable and protect the economic 
well-being of our workforce. The financial austerity measures 
adopted by the company allowed Triumph to conserve cash and 
maintain long-term competitiveness. Actions taken largely 
impacted the executive, management, and individual-contributor 
populations to help preserve the maximum number of direct 
labor jobs necessary for the company to recover on the other side 
of the pandemic.

Where possible, sites focused operations on fulfilling  
backlogged orders or responding to the increase in demand for 
military products and services. However, to conserve cash,  
the company did implement site-specific temporary furloughs 
and long-term reductions in force, primarily at sites that served  
a singular commercial customer. While these measures were 
difficult, they were a necessary response to the COVID-19  
crisis given the dramatic and sudden impact on the industries 
Triumph serves.

C O L L A B O R AT E  W I T H   C U S TO M E R S   F O R   M U T U A L   B E N E F I T –  
To support the commercial aerospace industry during the 
downturn, Triumph worked with airlines and original equipment 
manufacturers (OEMs) to manage the production and mainte-
nance, repair and overhaul (MRO) slowdown caused by the 
pandemic. At the same time, demand for military products and 
freighter MRO was increasing. Commercial customers required 
flexibility as they reacted to end market needs. Triumph contin-
ued to support commercial customers who sought to maintain 
production throughout the pandemic to ensure there would be  
no impact to continuity of supply and to best position themselves 
for the commercial market ramp up once the virus was contained. 
Triumph partnered with manufacturers on several new military 
and defense programs and was able to secure more timely progress 
billings. These collaborative approaches benefited Triumph and 
customers at the height of the pandemic, and we are confident it 
will position the company for success in the years following the 
recovery of the market.

  S U P P O R T I N G   H E A LT H C A R E 
W O R K E R S

The Triumph team in Hot Springs 
Arkansas helped celebrate Nurses 
Day by dropping off a box of face 
masks manufactured at the site for 
the nursing staff at Hamilton West 
Family Medicine.

  E Q U I P P I N G   L O C A L   H O S P I TA L S 
W I T H  V E N T I L ATO R   PA R T S

The Triumph team in the Isle of Man 
pitched in to support hospitals by 
manufacturing the “Charlotte Valve” a 
piece of equipment made using 
additive manufacturing that enables 
ventilators to serve twice as many 
patients.

U S I N G  A D D I T I V E 
M A N U FA C T U R I N G  TO   
M A K E   P P E

Triumph’s Innovation & Technology 
(I&T) Product Development Center 
joined the fight against COVID-19 
using their Additive Manufacturing 
capabilities to help local hospitals 
overcome PPE shortages.

S T U D E N T   P O S T E R   C O N T E S T

Triumph sponsored a Student Poster 
Contest to help increase awareness of 
ways to prevent the spread of 
COVID-19 at home and at work.

9

Perhaps the most impactful tool we introduced was the 1st 

Up mobile app which enabled employees to receive site news and 
announcements, including notifications and video messages, from 
local leaders in real time. The tool provided us with a platform to 
connect with all employees, especially those that were previously 
unconnected due to their role and the type of work they performed. 
Furthermore, it gave Triumph leaders the opportunity to connect 
with their workforce when it was no longer safe to gather in 
groups or for all hands meetings.

As important as keeping our employees safe was the need  

to keep their immediate family members safe and all individuals 
with whom employees shared living spaces. Guidance on risk 
mitigation during the pandemic was mailed to employees’ homes 
to encourage safe behavior in and outside of the workplace.  
In December 2020, Triumph hosted a student poster contest for 
young people in our employees’ lives with the theme Prevent  
the Spread. We received almost 100 entries from our employees 
around the world. Ten drawings received recognition across  
three age categories.

H I G H L I G H T:   S T U A R T   M A N N E Q U I N   P R O G R A M

The Industrial Engineering team at the Aerospace Structures 
operations in Stuart, Florida established a process to review 
and assess work areas quickly for adequate spatial distancing. 
The software was used in work zones where, based on head-
count, it was deemed an area of concern. The output was a 
recommended maximum headcount that enabled team 
members to safely work in an area. An assessment of the entire 
site using the Mannequin Program took approximately two 
weeks and served as an example for best practice sharing at 
other sites

Ready to actO C C U P A T I O N A L   S A F E T Y

H E A LT H   &   W E L L - B E I N G

AT  T R I U M P H ,  K E E P I N G   O U R   E M P L OY E E S   S A F E is a top 

priority and safety is key to our workplace culture. 
Triumph promotes ownership of safety at a personal  
level. We believe it is the responsibility of every employee to  
take ownership of occupational safety, reduce risk and prevent 
incidents. We want every one of our employees to make it  
home safe and sound every day.

Our Environmental, Safety & Health (ES&H) team works 

closely with site leaders and employee safety committees to 
provide health and safety guidance and resources to all of our 
business units. Every day, safety is discussed in team meetings and 
discussed at each work cell when site leaders walk their shop floors.

C A R D I N A L   R U L E S   O F   S A F E T Y
To demonstrate our commitment to maintaining a safe work 
environment for all employees, we created our 10 Cardinal Rules 
of Safety. These describe the most frequently encountered situations 
that have the potential to cause harm or loss of life. All employees, 
contractors and visitors are required to follow these directives.

C A R D I N A L   R U L E S   O F   S A F E T Y

Triumph’s Cardinal Rules of Safety are 
visibly displayed at every Triumph  
site and serve as a reminder of the 10 
critical actions that all employees and 
visitors must abide by to prevent 
harm or loss of life.

S A F E T Y   H E R O E S
Through our Safety Hero Program, we recognize employees  
who go above and beyond to ensure the safety of their colleagues 
and workplace. The objectives of the program are to:
▶ I N C R E A S E  AWA R E N E S S of safety behaviors and habits.
▶ I N F L U E N C E   S A F E  W O R K   P R A C T I C E S to ultimately reduce injuries.
▶ P R O M O T E  A N D   S H A R E   B E S T   P R A C T I C E S across the company.
▶ P R O M O T E  W O R K I N G   S A F E LY in a positive light.

Any Triumph employee may nominate another Triumph 

employee as a Safety Hero. The recipients are awarded a  
commemorative pin, a special recognition ceremony to honor  
their efforts, and their story is shared across the company.  
We have recognized a total of 106 Safety Heroes across our  
sites since the program began in 2019.

S A F E T Y   M E T R I C S
To evaluate the success of our health and safety approach,  
we set annual goals, measure our progress against these goals,  
and continuously look to identify best practices and areas for 
improvement. At a corporate level, we measure total recordable 
incident rate (TRIR) and incident severity using days away 
restricted and transferred (DART) case incident rate for all of  
our facilities worldwide. In calendar year 2020 our TRIR was  
1.9 and our DART rate was 1.3.

Calendar Year 2017 - 2020

2.5

2.0

1.5

1.0

0.5

0.0

2017

T R I R

2018

D A R T

2019

2020

At the end of the fiscal year, ten sites have achieved one year 

without an injury, two sites have achieved two years without an 
injury and one plant has achieved three years without an injury.

Our ES&H teams review these statistics monthly and conduct 
root cause analyses for all injuries. The results are shared with our 
businesses to foster a culture of continuous improvement and to 
help prevent future incidents.

AT  T R I U M P H , W E   B E L I E V E   I T   I S  V E RY   I M P O R TA N T   F O R   

O U R   E M P L OY E E S to take a proactive approach to manag-
ing and maintaining their health. Our employee health 

and wellness program helps employees understand their current 
health profile and potential lifestyle risks. We offer resources to 
help employees achieve optimal health, including programs that 
address smoking cessation, weight management, and work/life 
management (which includes mental health support).

H I G H L I G H T: T R I U M P H   I S   C O M M I T T E D  TO   H E L P I N G 

E M P L OY E E S   G E T   H E A LT H Y  A N D   S TAY   H E A LT H Y.

▶ T R I U M P H   P R O V I D E S  A   S U B S TA N T I A L   C R E D I T towards the 

cost of all employee medical and dental plans.

▶ E M P L OY E E S  A N D  T H E I R   S P O U S E S  A R E   O F F E R E D a free 

annual health screening followed by access to a Wellness 
Coach who helps individuals understand their health risks 
and explore actions they can take to reduce those risks.

▶ E M P L OY E E S  A N D  T H E I R   S P O U S E S  A R E   G I V E N free access to 
wellness workshops, health trackers and wellness challenges. 
In addition, employees and their spouses who are tobacco 
users are given access to free tobacco cessation programs.

▶ T R I U M P H  A L S O   P R O V I D E S a monthly wellness credit to 

recognize healthy behaviors and a monthly surcharge for 
unhealthy behaviors. These credits and surcharges decrease 
or increase the amount employees pay for their medical  
plan through payroll deductions.

In addition, Triumph partners with Health Advocate to offer 

our employees and their families free access to a comprehensive 
Employee Assistance and Work/Life program, which includes:
▶ S H O R T  T E R M   P R O B L E M   R E S O L U T I O N (e.g., stress, depression, 

anxiety, grief) via Licensed Professional Counselors and referrals 
to longer-term support.

▶ A C C E S S  T O  W O R K / L I F E   S P E C I A L I S T S who can find support 
services and resources (e.g., eldercare, childcare, relocation, 
identity theft).

▶ T E L E P H O N E   C O N S U LTAT I O N S for legal and financial issues.
▶ M E M B E R   P O R TA L with articles, assessments, and webinars.

  O N   S I T E   C O V I D -19  
VA C C I N E   C L I N I C S

Where possible, Triumph sites hosted 
COVID-19 Vaccine Clinics to give 
Triumph employees who perform 
essential aerospace and defense work 
easy access to the vaccine to help 
protect themselves, their families and 
coworkers from the COVID-19 virus.

10

11

E N G A G E M E N T   &   I N V O LV E M E N T

“Leaders create experiences that foster beliefs and  
those beliefs, in turn, drive the actions people take, 
which create results.” R O G E R   C O N N E R S – “Change the Culture, Change the Game”

P E O P L E  &  C U LT U R E

Our Triumph team members are the foundation of our 
success. That is why we place great importance on the 
growth, development and engagement of our people, and estab-
lishing an enduring company culture. We have designed our 
compensation programs to motivate our employees, including 
pay-for-performance annual incentive programs tied to meeting 
or exceeding company-based performance objectives.

Triumph’s journey to define our Path to Value also includes 

our people transformation. As we have narrowed our business 
focus and reduced our footprint, staying connected with our 
employees is of critical importance.

The People & Culture Steering Committee was originally 

formed in 2019 following the completion of the Employee 
Engagement Survey to provide oversight, challenge and monitoring 
to the Employee Survey Action Planning Process. The committee 
is comprised of a diverse group of senior representatives from 
Human Resources, Communications, additional corporate 
functions and our businesses. The People & Culture Steering 
Committee was established to listen to and engage employees  
at the corporate and local level. Site-based action teams address 
specific needs and feedback, while the larger team tracks local 
actions to completion, as well as addresses challenges that were 
prevalent across the company. One opportunity for improvement 
has been establishing strong channels of communication among 
teams and between leadership and our hourly workforce.

The challenge of reaching the entire employee population was 

exacerbated with the COVID-19 pandemic. Traditional ways of 
gathering for town halls or even team meetings came to an abrupt 
stop. We needed to quickly identify and roll out a tool to facilitate 
timely communication among the workforce. In May 2020, 
Triumph rolled out the 1st Up app to facilitate communications 
and information sharing. In addition, across the organization, we 
embraced virtual technologies and learned to use them effectively 
for a wide range of meetings, including team discussions, strategy 
reviews, facility site visits, and inventory events.

C O M M I T M E N T  T O   C O M M U N I T Y
At Triumph Group, we demonstrate our commitment to volun-
teerism through our Wings Community Outreach Program.  
This program encourages Triumph employees around the world 
to complete meaningful volunteer projects that directly benefit 
local communities and charities committed to serving the needs 
of others.

In light of the COVID-19 pandemic, many Triumph teams 
found new ways to give back – making face masks and shields  
for first responders, producing ventilator parts and collecting 
donations for food banks. While our in-person, group volunteer 
activities were put on hold, Triumph employees generously 
supported nonprofit organizations, including the United Way –  
an organization with which our sites have a long-standing 
relationship. We’re proud to report that in 2020, our employee 
campaign for the United Way raised more than $100,000, which 
helps to reduce poverty through education, workforce, business 
development, financial empowerment and basic need programs. 
Recognizing the road to recovery will be long and hard for  
our most impoverished communities following the pandemic, 
Triumph Group and its employees are proud to support the 
United Way.

12

 TA S A   F O O D   B A N K

Triumph Aviation Services-Asia 
(TASA) broadened its Food Bank 
Community Relief program in 2020 to 
support communities in need during 
the pandemic.

Last year, the Triumph Group Charitable Foundation donated 

to non-profit organizations that provided critical resources to 
people and communities hardest hit by the pandemic including 
Philabundance Food Bank, Project Home, Operation Homefront, 
and the American Red Cross. Founded in 2008, the Triumph 
Group Charitable Foundation mirrors the company mission and 
provides grant funding to organizations that advance the safety 
and prosperity of the world. These grants focus on three key areas: 
advancing science, technology, engineering, and mathematics 
(STEM) education, improving communities, and supporting 
veterans and military families. In 2020, the Foundation donated 
nearly $300,000 to non-profit organizations serving these 
missions.

H I G H L I G H T:  F E AT U R E D   G R A N T   R E C I P I E N T S

S E E   I T  T H R O U G H   C H A R I T I E S  –  S T E M
Providing STEM programs to underrepresented students  
in Grand Prairie, Arlington, Mansfield and Irving, Texas. 
The 12-week curriculum provides tutoring and lessons in 
coding, drone coding, scratch coding and robotics coding.

O P E R AT I O N   H O M E F R O N T  – V E T E R A N S
A national non-profit organization whose mission is to 
build strong, stable and secure military families so that they 
can thrive in the communities they have worked so hard  
to protect.

M E A L S   O N  W H E E L S   C H E S T E R   C O U N T Y  –  C O M M U N I T I E S
Delivering more than 84,000 meals to approximately 700 
homebound people living in Chester County, Pennsylvania, 
the Meals on Wheels organization delivers hot, well- 
balanced meals to the homes of individuals every weekday 
of the year.

H E L P I N G  T H O S E   I N   N E E D 
D U R I N G  T H E   PA N D E M I C

Union workers from our TAS Interiors 
site in Spokane, Washington raised 
money for 2nd Harvest Food Bank. 
The donation will allow the food bank 
to provide 6,485 meals to people in 
the community with food insecurity.

S O C I A L LY   D I S TA N C E D   
S E RV I C E   P R O J E C T S

TAS employees joined together to 
donate over 120 boxes of excess office 
supply items to The Welman Project, 
a non-profit organization that offers 
free resources to teachers, distribut-
ing surplus materials donated from 
local individuals and companies  
for creative reuse in the classroom 
and beyond.

13

D I V E R S I T Y   &   I N C L U S I O N

E N V I R O N M E N T A L   S T E W A R D S H I P

H O N O R I N G   O U R  V E T E R A N S  –   
H O T   S P R I N G S  A R M E D 
S E RV I C E S   F L A G   PAV I L I O N

The Triumph site in Hot Springs, 
Arkansas built a flag pavilion 
featuring a flag for each branch of  
the US military and to honor all  
the men and women that made the 
ultimate sacrifice.

The work of the DISC looks to build on the progress made by 
Triumph’s current leadership team to advance the diversity of the 
workforce, which is depicted below as of March 31, 2021.

G L O B A L   G E N D E R

U S   M U LT I C U LT U R A L

28%

72%

10%

22%

68%

● Male
● Female

● Multicultural
● Undeclared

● Not Multicultural

U S V E T E R A N S TAT U S

8%

92%

● Not a veteran/undeclared
● Veteran

H I G H L I G H T:  D I S C   M I S S I O N   S TAT E M E N T

The mission of the DISC is to foster an inclusive environment 
that attracts and retains the best talent, values diversity of 
life experiences and perspectives and encourages integrity 
and innovation, consistent with our Company Values. We 
believe that the diversity of thought and experiences allows 
us to approach complex scenarios with unique perspectives, 
so that we can deliver the best solutions for our stakeholders.

IN  A L L  T H E  WAYS  W E   C O N D U C T   B U S I N E S S , we strive to  

respect and positively impact our shared natural environment. 
We support the reasonable use of resources, energy and water 

conservation, waste minimization, and pollution prevention.

To control and monitor our impact on the environment, we 
centrally manage environmental oversight across our businesses 
in accordance with our ES&H policy and procedures, which we 
review and refresh on a periodic basis. Our corporate ES&H team 
has implemented an audit program that allows for self-assessment 
of one-third of our sites each year, ensuring that each site is 
audited once every three years. Our corporate function works 
with our sites to mitigate any risks and address any concerns 
identified in our self-assessments.

We collaborate across our sites to manage environmental 

permitting, energy usage, emissions, water and wastewater 
impacts, and hazardous and non-hazardous waste. ES&H staffing 
varies across our sites depending on size, complexity, and risk 
profile.

We believe in the importance of continuously reducing our 

environmental impacts. In 2021, we are implementing a data tool 
that will allow us to collect and maintain a more robust data set  
of information on key drivers at our sites. We anticipate using the 
data we gather in 2021 to allow us to establish a climate action 
plan that includes targets for energy use, greenhouse gas emissions, 
and waste management.

H I G H L I G H T: T R I U M P H ’ S   G R A N D   P R A I R I E , T E X A S 

L O C AT I O N   L A N D S   E N V I R O N M E N TA L  A C C O L A D E S

T R I U M P H ’ S   P R O D U C T   S U P P O R T – Accessory Services 
business based in Grand Prairie, Texas received two 
environmental accolades from the City of Grand Prairie in 
2020. The site was awarded the Environmental Compliance 
Achievement award after an on-site inspection by the local 
Environmental Services Department confirmed their full 
compliance with local environmental regulations. The site 
was also recognized for partaking in the North Texas  
Clean Air Challenge by completing a site-wide educational 
campaign to promote air pollution awareness and reduce 
emissions. This campaign included lunch and learn pro-
grams and email communications which outlined actions 
employees could take to reduce their air emissions and 
environmental impact. Those who signed the Air Action 
Pledge were encouraged to carpool to and from work and  
to sign up for air pollution alerts from Air North Texas. 
These efforts and their subsequent recognitions highlight 
Triumph’s larger pledge to operate sustainably.

2020  C L E A N  A I R   C H A L L E N G E 
W I N N E R S

Our Triumph site in Grand Prairie, 
Texas committed to the Clean Air 
Action Plan was named the winner 
of the 2020 Clean Air Challenge 
and the Environmental 
Compliance Award from the  
city of Grand Prairie.

15

C O M M I T M E N T  TO   D I V E R S I T Y  &  I N C L U S I O N

At Triumph, we believe that a talented, representative,  
and engaged workforce is vital to our success. In light of 

the increased awareness of social justice movements over the  
past few years in response to violence and discrimination against 
women, people of color and other underrepresented minority 
groups, Triumph formalized an employee focused Diversity & 
Inclusion Steering Committee (DISC) committed to creating  
an environment in which all employees feel valued, included,  
and empowered to do their best work and bring great ideas  
to the table. In addition, Triumph is currently implementing:

▶ R E G U L A R   D I V E R S I T Y  T R A I N I N G   F O R  A L L   E M P L OY E E S
▶ E M P L OY E E  A F F I N I T Y / R E S O U R C E   G R O U P S
▶ M E N TO R I N G  TO   S U P P O R T   D I V E R S E   E M P L OY E E S

The formation of the DISC serves to recognize and cultivate 
all of our employees who bring unique experiences, perspectives, 
and viewpoints to add value to our ability to create and deliver 
world class manufacturing, engineering and aerospace services. 
The DISC efforts focus on:

▶ C U LT I VAT I N G  A   S E N S E   O F   B E L O N G I N G for all employees by 

amplifying voices of underrepresented populations and support-
ing a culture committed to acceptance and inclusion that values 
unique backgrounds and perspectives.

▶ P R O V I D I N G   E D U C AT I O N A L  TO O L S  A N D   R E S O U R C E S necessary  
to facilitate Triumph’s commitment to promote and maintain a 
diverse and inclusive workforce and culture.

▶ C R E AT I N G   M E S S A G E S  T H AT   R E F L E C T   O U R   C O M PA N Y ’ S   

C O M M I T M E N T to a diverse and inclusive workplace and raises  
our understanding and sensitivity to the topic.

▶ R E V I E W I N G   P E O P L E   P O L I C I E S  A N D   P R O C E S S E S , including but 
not limited to recruiting, outreach, promotions, retention, and 
mentoring to make recommendations for standardization and 
consistency among policies to promote and encourage diversity 
and inclusion in the workplace.

▶ C O L L E C T I N G  A N D  A N A LY Z I N G   M E T R I C S related to existing and 
expected measures of diversity in the workforce with focus on 
ensuring equal opportunity for pay, advancement and candidate 
selection.

14

G O V E R N A N C E

T R I U M P H ’ S   B O A R D   O F   D I R E C TO R S  and its committees have 

several important governance roles. These roles include 
working with management to set the company’s strategy; 

evaluating the performance and determining the compensation of 
our Chief Executive Officer; approving compensation for all other 
executive officers; and overseeing our risk management programs.

Our diverse Board brings a well-rounded perspective and is 

made up of nine directors. Two of nine are women. One of nine is 
from other underrepresented groups (including ethnicity and 
sexual orientation).

Eight of our nine Board members are independent  
directors as defined by NYSE rules. Each of the Board’s Audit, 
Compensation and Management Development, Finance and 
Nominating and Corporate Governance Committees consists 
entirely of independent directors. Additional details on the Board, 
its committees and their functions can be found in Triumph’s 
Corporate Governance Guidelines, charters for the Board’s 
committees, and in our annual proxy statement, each of  
which is available at Triumph’s investor relations webpage  
at https:// ir.triumphgroup.com.

A few additional highlights of Triumph’s corporate governance 

are as follows:

▶ W E   H AV E  A   L E A D   I N D E P E N D E N T   D I R E C TO R to chair meetings  
of the independent directors and serve as a liaison between  
the independent directors and our Chairman, President and  
Chief Executive Officer.

▶ PROXY ACCESS is permitted for a stockholder or a group of stock-

holders owning at least 3% of the company’s outstanding common 
stock for three years or more to submit director nominees.
▶ W E   H AV E   R O B U S T   S TO C K   O W N E R S H I P   G U I D E L I N E S for our  

Board and senior management.

▶ E X E C U T I V E   C O M P E N S AT I O N is benchmarked annually by a third- 

party compensation consultant and is designed to align the 
interests of our management with those of our stakeholders.

▶ T H E   B O A R D undertakes an annual self-evaluation process.

ensuring that integrity is embedded in every action we take. These 
expectations are detailed in Triumph’s Code of Business Conduct, 
which articulates the business and ethical principles upon which 
we have built our reputation for integrity. Triumph’s Legal and 
Human Resources Departments are accountable for building and 
maintaining the Company’s programs to manage ethical business 
conduct, and for communicating associated expectations to our 
employees. Triumph employees receive training on Triumph’s 
Code of Business Conduct as part of their onboarding and are 
required to certify their compliance annually.

Employees may report an actual or potential violation or 
ethics concern anonymously at any time by calling the Triumph 
Hotline at 1-800-535-5581 or by accessing our ethics portal, 
which can be accessed at https://secure.ethicspoint.com/domain/
media/en/gui/59231/index.html. The Triumph Hotline is man-
aged through Ethics Point, a third-party vendor, and all calls are 
handled in a strictly confidential manner. All callers can submit 
reports without fear of retribution and callers are able to maintain 
anonymity if they choose to do so. Triumph’s General Counsel 
directly or indirectly oversees investigations and follow-up on 
calls to the hotline, some of which are investigated by third parties 
when appropriate to ensure impartiality or confidentiality. The 
General Counsel reports data on all hotline calls to the Audit 
Committee of the Board of Directors on at least a quarterly basis 
and violations considered to be of particular risk may be reported 
to the full Board of Directors at the discretion of the General 
Counsel and/or the Chair of the Audit Committee.

R I S K   M A N A G E M E N T
One of the primary roles of Triumph’s executive leadership team 
and the Board of Directors is to assess and mitigate the various 
risks associated with our businesses. To that end, Triumph has 
designated an Enterprise Risk Management (ERM) committee 
that meets quarterly with the goal of maximizing the company’s 
ability to achieve its business objectives. The ERM committee, 
made up of a cross-functional team including senior business 
leaders, helps achieve this vision by creating a comprehensive 
approach to anticipate, identify, prioritize and manage material 
risks to our organization. Enterprise risk includes any significant 
event or circumstance that could impact the achievement of our 
business objectives, including strategic, operational, reporting, 
compliance and reputational risks. The primary responsibility of 
the ERM committee is to ensure that sound policies, procedures 
and practices are in place for the enterprise-wide management  
of the company’s material risks. The ERM committee is also 
responsible for reporting results of these activities to the Board  
of Directors and its Audit Committee. While Triumph’s Audit 
Committee has primary responsibility for overseeing risk man-
agement for Triumph, our entire Board, and each committee  
of the Board, plays an active role in risk management activities. 
The Audit Committee receives periodic reports from Triumph’s 
management team and the entire Board receives an overall risk 
management update at least annually. Risk management focus 
areas include, but are not limited to cyber security, response to 
natural disasters, and product and technology risk.

E T H I C A L   B U S I N E S S   C O N D U C T
Triumph’s leaders set a strong example of the ethical business 
conduct expected of all Triumph employees and suppliers, 

C O M P L I A N C E ,  A N T I - C O R R U P T I O N , A N D  T R A D E   R E G U L AT I O N 

P R O G R A M S
Triumph and our Board of Directors are committed to legal, 
regulatory and environmental compliance. Within this 

16

framework, we have developed a robust set of internal policies 
and procedures, which are made available to all employees  
to help monitor and manage compliance across our enterprise.  
All Triumph employees receive training on an annual basis on 
compliance and other risk topics. In 2020, company-wide  
training addressed cyber data security, trade compliance, and 
anti-corruption. In addition, Triumph’s Legal Department 
manages additional compliance initiatives, including assessments 
of employment practices. We strive to ensure that our employees 
are treated fairly and perform to the highest standard of ethics.

The company recently refreshed its Anti-Corruption Policy 

and updated its business partner review process by implementing 
GAN Integrity, a third-party due diligence solution. Our anti- 
corruption program features the following elements:

▶ M A N A G E M E N T   C O M M I T M E N T: Our Anti-Corruption Program  
is designed and managed by our General Counsel with strong 
commitment and support from our Chairman, President and 
CEO and remainder of the management team. The Audit 
Committee of the Board of Directors provides broad oversight  
for our compliance program.

▶ R I S K  A S S E S S M E N T S : We conduct internal risk assessments  

and evaluate the strength of our Anti-Corruption Compliance 
Program against standards informed by government authorities 
and industry best practices. Our General Counsel and manage-
ment team review use these assessments to help ensure our 
compliance processes are tailored and updated as necessary to 
address evolving corruption risk and our resources are appropri-
ately deployed to implement risk prevention and mitigation 
strategies. Additionally, our internal audit organization regularly 
reviews our Anti-Corruption Compliance Program.

▶ T R A I N I N G : Our global anti-corruption training program includes 
an array of training resources, both online and in-person tailored 
for different job functions. Pursuant to industry best practices,  
we strategically identify employees of all levels who participate in 
international business. On a recurring basis, these employees are 
required to complete training requirements relative to their job 
function and level of involvement with international business. 
These employees include, but are not limited to, senior executive 
management; employees based in our foreign subsidiaries; and 
employees involved in business development.

In addition, the company’s Trade Compliance Program  

is managed by our General Counsel with strong commitment  
and support from our Chairman, President and CEO and the 
remainder of the management team. The Company recently 
refreshed its Trade Compliance Policy and implemented  
company-wide practices related to import/export, customs,  
and sanctions compliance. The Company also has updated  
its self-assessment practices with respect to trade compliance  
and uses the results of its self-assessments to inform risk  
mitigation strategies. Ongoing training initiatives are a corner-
stone of the Trade Compliance Program.

D ATA   S E C U R I T Y
Our employees are the first line of defense in information security. 
We train our employees to identify, avoid and mitigate cyber 
threats as a crucial element of our information security program. 
Among the elements of our training and awareness program are 
mandatory annual training and email spear phishing exercises.

Orientation for new employees includes basic Information 
Security instruction that includes company first-line-of-defense 
expectations and methods.

We pride ourselves on our robust cyber security program and 
continue to diligently maintain the security of our virtual networks 
and digital data, keeping apprised of vulnerabilities and attack 
trends. This is a rapidly evolving area and one that receives a high 
degree of internal scrutiny and attention at Triumph Group. Data 
security is managed through our General Counsel. Our General 
Counsel ensures frequent reporting to our Board of Directors on 
cyber security topics and also engages a broader group of man-
agement on a quarterly basis to review data security topics across 
the company, to communicate the potential threats and mitigating 
actions, as well as to identify areas for improvement.

D ATA   P R I VA C Y
Triumph has undertaken a comprehensive approach to data 
privacy to understand and remain in compliance with global, 
federal, state and local laws applicable to our business operations. 
We prioritize our global commitment to respect the personal 
information of our employees, customers and other stakeholders. 
We regularly look to enhance our privacy governance framework 
through training and awareness initiatives, effective access 
controls, compliant cross-border transfers of data and other  
risk mitigation measures.

S U P P LY   C H A I N   R E S P O N S I B I L I T Y
Triumph’s supply chain is a diverse and global network that 
provides critical resources for the work Triumph performs. As our 
business has changed over the years, our supply chain has grown 
and transformed, now consisting of more than 1,000 total suppliers. 
We work with our suppliers to purchase everything from raw 
materials to custom electronics.

Changes in aerospace construction inherently take place  
over long periods of time, as our products are built to last 30-40 
years and are subject to significant and strict quality management 
processes. Our relationships with our suppliers must also endure 
over the years. We understand the importance of managing our 
relationships with our suppliers and ensuring their performance 
meets our expectations and the expectations of our customers. 
Triumph suppliers agree to abide by Triumph’s Code of Conduct 
as a part of our standard terms and conditions.

A key tool for managing the performance and compliance  
of our supply chain is our supplier audit program. This program 
consists of self-assessments and questionnaires for all suppliers, 
which address environmental and social factors as part of overall 
supplier performance. Triumph analyzes this feedback and selects 
a number of suppliers for on-site verification audits. The results  
of supplier self-assessments and audits are then used to help set 
targets for managing those supply chains. In addition, Triumph 
sets annual goals for our suppliers around quality, cost and on 
time delivery. By managing the performance of our suppliers, 
Triumph ensures that we can meet our internal management  
goals and ultimately meet the needs of our customers.

Triumph maintains a Conflict Minerals Policy and its  
annual Conflict Minerals Report can be found on its investor 
relations webpage at Triumph’s investor relations webpage at 
https://ir.triumphgroup.com.

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L E A D E R S H I P

S E N I O R   L E A D E R S H I P

B O A R D   O F   D I R E C T O R S

J E N N I F E R   H . A L L E N
Senior Vice President,  
General Counsel

Z A K I YA   B .  B A R N E T T
Assistant General Counsel  
and Assistant Secretary

S TA C E Y  W.   C L A P P
Vice President,  
Contracts

A D A M   M .  C O H N
Vice President,  
Mergers & Acquisitions  
and Treasurer

PA U L   B O U R G O N
President,
Aeroengine Division
SKF USA

D A N I E L   G A R TO N
Former Chief Executive  
Officer and President,
American Eagle, American 
Airlines

W I L L I A M   L .  M A N S F I E L D
Chairman and
Chief Executive Officer,
The Valspar Corporation 
(Retired)

D A N I E L   J .  C R O W L E Y
Chairman, President &  
Chief Executive Officer

R .  M A R I C E L A   D E   S A N T I A G O
CEO Staff Executive

N I C H O L A S   R .   D R A Z I C
Vice President, Integrated 
Supply Chain and Operations

W I L L I A M   C .   K I R C H E R
Executive Vice President,
Customer Solutions & Support

D A N I E L   J .  C R O W L E Y
Chairman, President &  
Chief Executive Officer,
Triumph Group, Inc.

R I C H A R D   G O G L I A
Vice President and Corporate 
Treasurer of 
Raytheon Company (Retired)

C O L L E E N   C .  R E P P L I E R
Vice President and  
General Manager of 
Johnson Controls (Retired)

M I C H E L E   M .  L O N G
Senior Director, 
Communications

J A M E S   F.  M C C A B E   J R .
Senior Vice President and 
Chief Financial Officer

T H O M A S  A .  Q U I G L E Y   I I I
Vice President and  
Controller

S H E I L A   G .  S PA G N O L O
Vice President, Tax

R A L P H   E .  E B E R H A R T
Lead Independent Director,
Triumph Group, Inc.
General,
U.S. Air Force (Retired)

B A R B A R A   H U M P TO N
Chairman and  
Chief Executive Officer, 
Siemens USA

L A R RY   O .  S P E N C E R
President,
Armed Forces Association
General,
U.S. Air Force (Retired)

G A RY  V. T E N I S O N
Vice President, Strategy & 
Business Development

L A N C E   R . T U R N E R
Senior Vice President,
Human Resources Officer

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S T O C K H O L D E R S   I N F O R M A T I O N

Vision 

A S   O N E  T E A M , we enable the safety and prosperity of the world.

Mission  W E   PA R T N E R  W I T H   O U R   C U S T O M E R S to triumph over their 

hardest aerospace, defense and industrial challenges to deliver 
value to our stakeholders.

Values: 

I N T E G R I T Y
Do the right thing for our stakeholders.
We value safety, diversity and respect.

C O N T I N U O U S   I M P R O V E M E N T
Pursue zero defect quality.
Attack problems and relentlessly raise the bar.

T E A M W O R K
Win as One Team-One Company.
Solicit help and assist others.

I N N O VAT I O N
Passion for growing the business.
Lead through ingenuity and entrepreneurship.

A C T  W I T H  V E L O C I T Y
Partner, anticipate and communicate.
Proactively solve problems.

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T R I U M P H   G R O U P
Corporate Headquarters
Triumph Group, Inc.
899 Cassatt Road
Suite 210
Berwyn, PA 19312
610-251-1000
www.triumphgroup.com

A N N U A L   M E E T I N G
July 21, 2021 at 9:00 a.m. EDT
Triumph Group
899 Cassatt Road
Suite 210
Berwyn, PA 19312

F I N A N C I A L   I N F O R M AT I O N
A copy of the Company’s Form 10-K filed with the Securities  
and Exchange Commission may be obtained without charge  
upon written request. Requests for Triumph Group’s 10-K or 
other stockholder inquiries should be directed to:
Thomas A. Quigley, III
Vice President Investor Relations and Controller
Triumph Group
899 Cassatt Road
Suite 210
Berwyn, PA 19312
610-251-1000

F I S C A L  2021  S TO C K   P R I C E S
Per Common Share
High – $19.39
Low – $4.69
Year End – $18.38
Common Stock
Triumph Group Common Stock is listed on the NYSE.  
Ticker symbol: TGI

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I N D E P E N D E N T  A U D I TO R S
Ernst & Young LLP  
2005 Market Street
Suite 700
Philadelphia, PA 19103

T R A N S F E R  A G E N T
Computershare, Inc.
c/o Shareholder Services
PO Box 505000 
Louisville, KY 40233-5000

Within the U.S., Canada and Puerto Rico: 800-622-6757

Outside the U.S., Canada and Puerto Rico: 781-575-4735

TDD/TTY for hearing impaired: 800-952-9245

E-mail: web.queries@computershare.com  
www.computershare.com/investor

E Q U A L   O P P O R T U N I T Y  AT  T R I U M P H   G R O U P
Triumph Group is committed to providing equal opportunities in 
the workplace.

F O RWA R D – L O O K I N G   S TAT E M E N T S
In accordance with the safe harbor provisions of the Private Securities Litigation 
Reform Act of 1995, the company notes that certain statements contained in this 
report are forward-looking in nature. These forward-looking statements include 
matters such as our expectations for our industry, our markets, our company’s 
business strategy and potential, and other future-oriented matters. Such matters 
inherently involve many risks and uncertainties that may cause actual results to 
differ materially from expected results. For additional information, please refer to 
the company’s Securities and Exchange Commission filings, including its Form 
10-K for the fiscal year ended March 31, 2021.

C E R T I F I C AT I O N S
The certifications by the Chief Executive Officer and Chief Financial Officer of 
Triumph Group, Inc. required under Section 302 of the Sarbanes-Oxley Act of 
2002 have been filed as exhibits to Triumph Group’s 2019 Annual Report on Form 
10-K. In addition, on August 11, 2020, the Chief Executive Officer of Triumph 
Group, Inc. certified to the New York Stock Exchange (NYSE) that he is not aware 
of any violation by the Company of NYSE corporate governance listing standards, 
as required by Section 303A.12(a) of the NYSE Corporate Governance Rules.

Ready for you 
 
 
 
899 Cassatt Road
Suite 210
Berwyn, PA 19312
610-251-1000
www.triumphgroup.com

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