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UniFirst

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FY2013 Annual Report · UniFirst
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UNITED STATES SECURITIES AND EXCHANGE COMMISSION 
WASHINGTON, D.C. 20549 

FORM 10-K 

(Mark One) 

 

(cid:31) 

Annual Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934 
For the Fiscal Year Ended August 31, 2013 

Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934  
Commission file number 001-08504 

UNIFIRST CORPORATION 

 (Exact Name of Registrant as Specified in Its Charter) 

Massachusetts 
(State or Other Jurisdiction of Incorporation or Organization) 

04-2103460 
(IRS Employer Identification No.) 

68 Jonspin Road 
Wilmington, Massachusetts 01887 
(Address of Principal Executive Offices)(Zip Code) 
Registrant’s telephone number, including area code: (978) 658-8888 

Securities registered pursuant to Section 12(b) of the Act: 

Title of Class 
Common Stock, 
$0.10 par value per share 

Name of Each Exchange on 
Which Registered 
New York Stock Exchange 

Securities registered pursuant to Section 12(g) of the Act:    None   

Indicate by check mark whether the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. 

Yes     No    

Yes        No     

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 
12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. 

Yes     No    

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and 
posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and 
post such files).        

Yes    No     

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405 of this chapter) is not contained herein, and will not be contained, to the 
best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.   

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, or a non-accelerated filer. See definition of “accelerated filer” and “large accelerated 
filer” in Rule 12b-2 of the Exchange Act (Check one):  

Large accelerated filer        Accelerated filer          Smaller Reporting Company         Non-accelerated filer    

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). 

Yes        No     

The number of outstanding shares of the Registrant’s Common Stock and Class B Common Stock at October 18, 2013 were 15,130,524 and 4,873,277, respectively.  The 
aggregate market value of the voting stock of the Registrant held by non-affiliates as of February 22, 2013 (the last business day of the Registrant’s most recently completed 
second fiscal quarter), computed by reference to the closing sale price of such shares on such date, was approximately $1,238,810,412. 

Documents Incorporated By Reference 

The Registrant intends to file a Definitive Proxy Statement pursuant to Regulation 14A promulgated under the Securities Exchange Act of 1934, as amended, for its 2014 Annual 
Meeting of Shareholders within 120 days of the end of the fiscal year ended August 31, 2013.  Portions of such Proxy Statement are incorporated by reference in Part III of this 
Annual Report on Form 10-K. 

 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
      
 
 
 
  
 
 
      
 
 
 
UniFirst Corporation 
Annual Report on Form 10-K 
For the Fiscal Year Ended August 31, 2013 

Table of Contents 

PART I 
Item 1. Business 
Item 1A. Risk Factors 
Item 1B. Unresolved Staff Comments 
Item 2. Properties 
Item 3. Legal Proceedings 
Item 4. Mine Safety Disclosures 
PART II 
Item 5. Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities 
Item 6. Selected Financial Data 
Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations 
Item 7A. Quantitative and Qualitative Disclosures About Market Risk 
Item 8. Financial Statements and Supplementary Data 
Consolidated statements of income for each of the three years in the period ended August 31, 2013 
Consolidated statements of comprehensive income for each of the three years in the period ended August 31, 2013 
Consolidated balance sheets as of August 31, 2013 and August 25, 2012 
Consolidated statements of shareholders' equity for each of the three years in the period ended August 31, 2013 
Consolidated statements of cash flows for each of the three years in the period ended August 31, 2013 
Notes to Consolidated Financial Statements 
Report of Ernst & Young LLP, Independent Registered Public Accounting Firm 
Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure 
Item 9A. Controls and Procedures 
Management's Report on Internal Control Over Financial Reporting 
Report of Ernst & Young LLP, Independent Registered Public Accounting Firm 
Item 9B. Other Information 
PART III 
Item 10. Directors, Executive Officers and Corporate Governance 
Item 11. Executive Compensation 
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 
Item 13. Certain Relationships and Related Transactions, and Director Independence 
Item 14. Principal Accounting Fees and Services 
PART IV 
Item 15. Exhibits, Financial Statement Schedules 
   Ex-21 List of Subsidiaries 
   Ex-23.1 Consent of Ernst & Young LLP, Independent Registered Public Accounting Firm 
   Ex-31.1 Section 302 Certification of CEO 
   Ex-31.2 Section 302 Certification of CFO 
   Ex-32.1 Section 906 Certification of CEO 
   Ex-32.2 Section 906 Certification of CFO 

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PART I 

This Annual Report on Form 10-K contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as 
amended, and Section 21E of the Securities Exchange Act of 1934, as amended. Our actual results could differ materially from those set forth 
in the forward-looking statements. Certain factors that might cause such a difference are discussed in “Management’s Discussion and Analysis 
of Financial Condition and Results of Operations”; “Safe Harbor for Forward Looking Statements” and “Risk Factors”  included elsewhere 
in this Annual Report on Form 10-K. 

ITEM 1. BUSINESS 

GENERAL 

UniFirst Corporation, a corporation organized under the laws of the Commonwealth of Massachusetts in 1950, together with its subsidiaries, 
hereunder referred to as “we”, “our”, the “Company”, or “UniFirst”, is one of the largest providers of workplace uniforms and protective work 
wear clothing in the United States.  We design, manufacture, personalize, rent, clean, deliver, and sell a wide range of uniforms and protective 
clothing, including shirts, pants, jackets, coveralls, lab coats, smocks, aprons and specialized protective wear, such as flame resistant and high 
visibility garments.  We also rent industrial wiping products, floor mats, facility service products, restroom and cleaning supplies, and other 
non-garment items, and provide first aid cabinet services and other safety supplies, to a variety of manufacturers, retailers and service 
companies. We serve businesses of all sizes in numerous industry categories.  At certain specialized facilities, we also decontaminate and clean 
work clothes and other items that may have been exposed to radioactive materials and service special cleanroom protective wear and facilities. 

Our principal services include providing customers with uniforms and other non-garment items, picking up soiled uniforms or other items on a 
periodic basis (usually weekly), and delivering, at the same time, cleaned and processed items. We offer uniforms in a wide variety of styles, 
colors, sizes and fabrics and with personalized emblems selected by the customer. Our centralized services, specialized equipment and 
economies of scale generally allow us to be more cost effective in providing garment services than customers could be themselves, particularly 
those customers with high employee turnover rates. During fiscal 2013, we manufactured approximately 71% of the garments we placed in 
service. These were primarily work pants and shirts manufactured at our plants in Cardenas, Ebano and Valles, which are located in San Luis 
Potosi, Mexico, as well as at subcontract manufacturers that the we utilize to supplement our manufacturing capacity in periods of high 
demand.  Because we design and manufacture a majority of our own uniforms and protective clothes, we can produce custom garment 
programs for our larger customers, offer a diverse range of such designs within our standard line of garments and better control the quality, 
price and speed at which we produce such garments. In addition, among our competitors, we believe we have the largest in-house digital image 
processing capability, allowing us to convert an image provided by a customer into customized, mass producible embroidered emblems, 
typically within two days. 

We have six operating segments: US Rental and Cleaning, Canadian Rental and Cleaning, Manufacturing (“MFG”), Specialty Garments Rental 
and Cleaning (“Specialty Garments”), First Aid and Corporate. The US Rental and Cleaning and Canadian Rental and Cleaning operating 
segments have been combined to form the US and Canadian Rental and Cleaning reporting segment. The US and Canadian Rental and 
Cleaning reporting segment purchases, rents, cleans, delivers and sells, uniforms and protective clothing and non-garment items in the United 
States and Canada. The Corporate operating segment consists of costs associated with our distribution center, sales and marketing, information 
systems, engineering, materials management, manufacturing planning, finance, budgeting, human resources, other general and administrative 
costs and interest expense. The revenues generated from the Corporate operating segment represent certain direct sales made directly from our 
distribution center. The products sold by this operating segment are the same products rented and sold by the US and Canadian Rental and 
Cleaning reporting segments. The MFG operating segment designs and manufactures uniforms and non-garment items solely for the purpose of 
providing these goods to the US and Canadian Rental and Cleaning reporting segment. The Specialty Garments operating segment purchases, 
rents, cleans, delivers and sells, specialty garments and non-garment items primarily for nuclear and cleanroom applications and provides 
cleanroom cleaning services at limited customer locations. The First Aid operating segment sells first aid cabinet services and other safety 
supplies as well as maintains wholesale distribution and pill packaging operations.  Refer to Note 15, “Segment Reporting”, of our 
Consolidated Financial Statements for our disclosure of segment information. 

In fiscal 2013, we generated $1.356 billion in revenue, of which approximately 90% was derived from the US and Canadian Rental and 
Cleaning and Corporate segments. Specialty Garments and First Aid accounted for approximately 7% and 3% of our 2013 revenues, 
respectively. 

PRODUCTS AND SERVICES 

We provide our customers with personalized workplace uniforms and protective work clothing in a broad range of styles, colors, sizes and 
fabrics. Our uniform products include shirts, pants, jackets, coveralls, lab coats, smocks, aprons and specialized protective wear, such as flame 
resistant and high visibility garments. At certain specialized facilities, we also decontaminate and clean clothes and other items which may have 
been exposed to radioactive materials and service special cleanroom protective wear. We also offer non-garment items and services, such as 
industrial wiping products, floor mats, dry and wet mops, restroom and cleaning supplies and other textile products.  

3 

 
 
 
 
 
 
 
 
 
 
 
We offer our customers a range of garment service options, including full-service rental programs in which garments are cleaned and serviced 
by us, lease programs in which garments are cleaned and maintained by individual employees and purchase programs to buy garments and 
related items directly. As part of our rental business, we pick up a customer’s soiled uniforms and/or other items on a periodic basis (usually 
weekly) and deliver back cleaned and processed replacement items. We believe our centralized services, specialized equipment and economies 
of scale generally allow us to be more cost effective in providing garment and related services than customers would be by themselves, 
particularly those customers with high employee turnover rates. Our uniform program is intended not only to help our customers foster greater 
company identity, but to enhance their corporate image and improve employee safety, productivity and morale. We primarily serve our 
customers pursuant to written service contracts that range in duration from three to five years. 

CUSTOMERS 

We serve businesses of all sizes in numerous industry categories. During each of the past five years, no single uniform rental customer 
accounted for more than 1% of our revenues. Our typical customers include automobile service centers and dealers, delivery services, food and 
general merchandise retailers, food processors and service operations, light manufacturers, maintenance facilities, restaurants, service 
companies, soft and durable goods wholesalers, transportation companies, and others who require employee clothing for image, identification, 
protection or utility purposes. Among our largest customers of our conventional uniform rental business are divisions, units, regional operations 
or franchised agencies of major, nationally recognized organizations. With respect to our Specialty Garment segment, typical customers include 
government agencies, research and development laboratories, high technology companies and utilities operating nuclear reactors. We currently 
service over 250,000 customer locations in the United States, Canada and Europe from 225 customer service, distribution and manufacturing 
facilities. 

MARKETING, SALES, AND CUSTOMER SERVICE 

We market our products and services to a diverse customer base and to prospects that range across virtually all industry segments. Marketing 
contact is made through print advertising, direct mail, publicity, trade shows, catalogs, telemarketing, multiple web sites and direct field sales 
representation. We have built and maintain an extensive, proprietary database of prescreened and qualified business prospects that have been 
sourced from our various promotional initiatives, including mailers, web site contacts, advertising responses, sales calls and lists purchased 
from third-party providers. These prospect records serve as a primary targeting resource for our professional sales organization and are 
constantly updated, expanded and maintained by an in-house team of specialist database qualifiers and managers. To aid in the effective 
marketing of products and services, we supply sales representatives with an extensive selection of sales aids, brochures, presentation materials 
and vertical market communications tools. We also provide representatives with detailed on-line profiles of high opportunity markets to 
educate them to the typical issues, needs and concerns of those markets. This helps establish credibility and aids their ability to deliver value-
based solutions. 

We employ a large team of trained professional sales representatives whose sole function is to market our services to potential customers and 
develop new accounts. While most of our sales representatives are capable of presenting a full range of service solutions, some are dedicated to 
developing business for a limited range of products and services or have a specific market focus.  

For example, in select geographic markets we employ teams of dedicated facility services sales representatives who focus exclusively on 
developing business for our floor care, restroom and related service programs. We employ specialist executive-level salespeople in our 
National Account Organization—some who specialize in rental programs and some who specialize in direct sale programs—to target the very 
largest national companies with known uniform and/or facility services program needs. We believe that effective customer service is the most 
important element in developing and maintaining our market position. Our commitment to service excellence is reflected throughout our 
organization. Our route sales representatives are the first line of continuing customer contact, but they are supported by local customer service 
representatives, local service management staff and local operations management leaders, all of whom are focused on addressing the ongoing 
needs of customers, constantly delivering high-value service and pursuing total customer satisfaction. Our proprietary customer relationship 
management (“CRM”) information system enables us to respond to customer inquiries or issues within 24 hours and our service personnel are 
specially trained to handle the daily contact work necessary to effectively manage customer relations. 

We measure the speed and accuracy of our customer service efforts on a weekly basis and, through our ‘‘Customers for Life’’ program, we 
continuously survey, record and report satisfaction levels as a means of evaluating current performance and highlighting areas for 
improvement.  

COMPETITION 

The uniform rental and sales industry is highly competitive. The principal methods of competition in the industry are the quality of products, 
the quality of service and price. Our leading competitors include Cintas Corporation, Aramark Corporation and G&K Services, Inc. The 
remainder of the market, however, is divided among more than 400 smaller businesses, many of which serve one or a limited number of 
markets or geographic service areas. In addition to our traditional rental competitors, we may increasingly compete in the future with 
businesses that focus on selling uniforms and other related items. We also compete with industry competitors for acquisitions. 

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MANUFACTURING AND SOURCING 

We manufactured approximately 71% of all garments which we placed in service during fiscal 2013. These were primarily work pants and 
shirts manufactured at our plants in Cardenas, Ebano and Valles, which are located in San Luis Potosi, Mexico, as well as at subcontract 
manufacturers that the we utilize to supplement our manufacturing capacity in periods of high demand.  The balance of the garments used in 
our programs are purchased from a variety of industry suppliers. While we currently acquire the raw materials with which we produce our 
garments from a limited number of suppliers, we believe that such materials are readily available from other sources. To date, we have 
experienced no significant difficulty in obtaining any of our raw materials or supplies. Currently, we also manufacture approximately 73% of 
the mats we place in service at our plant in Cave City, Arkansas. 

EMPLOYEES 

At August 31, 2013, we employed approximately 11,500 persons. Approximately 2% of our United States employees are represented by a 
union pursuant to a collective bargaining agreement. We consider our employee relations to be good. 

EXECUTIVE OFFICERS 

Our executive officers are as follows: 

NAME 
Ronald D. Croatti 
Steven S. Sintros 
Cynthia Croatti 
Bruce P. Boynton 
David A. DiFillippo 
David M. Katz 

AGE 
 70  
40 
 58  
 65  
 56  
50 

POSITION

Chairman of the Board, President, and Chief Executive Officer 
Vice President and Chief Financial Officer 
Executive Vice President and Treasurer 
Senior Vice President, Operations 
Senior Vice President, Operations 
Vice President, Sales and Marketing 

The principal occupation and positions for the past five years of our executive officers named above are as follows: 

Ronald D. Croatti joined our Company in 1965. Mr. Croatti became Director of our Company in 1982, Vice Chairman of the Board in 1986 
and has served as Chief Executive Officer since 1991. He has also served as President since 1995 and Chairman of the Board since 2002. Mr. 
Croatti has overall responsibility for the management of our Company. 

Steven S. Sintros joined our Company in 2004.  Mr. Sintros has served as our Vice President and Chief Financial Officer since January 2009 
and has primary responsibility for overseeing the financial functions of our Company, as well as our information systems department.  Mr. 
Sintros served as a Finance Manager in 2004 and Corporate Controller from 2005 until January 2009.  

Cynthia Croatti joined our Company in 1980.  Ms. Croatti has served as Director since 1995, Treasurer since 1982 and Executive Vice 
President since 2001. In addition, she has primary responsibility for overseeing the human resources and purchasing functions of our Company. 

Bruce P. Boynton joined our Company in 1976. Mr. Boynton has served as Senior Vice President, Operations since 2001, is the chief operating 
officer for our Company’s Canadian operations and has primary responsibility for overseeing the operations of certain regions in the United 
States. From 1986 through 2000, Mr. Boynton served as Vice President, Operations. 

David A. DiFillippo joined our Company in 1979. Mr. DiFillippo has served as Senior Vice President, Operations since 2002 and has primary 
responsibility for overseeing the operations of certain regions in the United States. From 2000 through 2002, Mr. DiFillippo served as Vice 
President, Central Rental Group and, prior to 2000, he served as a Regional General Manager. 

David M. Katz joined our Company as Vice President, Sales and Marketing in January 2009.  Mr. Katz has primary responsibility for 
overseeing the sales and marketing functions of our Company.  Prior to joining our Company, Mr. Katz worked for DHL Express where he 
served as the Northeast Vice President of Field Sales, from 2003 to 2007, the Northeast Vice President of National Account Sales from 2007 to 
2008 and the Senior Vice President and General Manager of the Northeast from 2008 until January 2009. 

Ronald D. Croatti and Cynthia Croatti are siblings.  

ENVIRONMENTAL MATTERS 

We, like our competitors, are subject to various federal, state and local laws and regulations governing, among other things, air emissions, 
wastewater discharges, and the generation, handling, storage, transportation, treatment and disposal of hazardous wastes and other substances. 
In particular, industrial laundries currently use and must dispose of detergent waste water and other residues, and, in the past, used 
perchloroethylene and other dry cleaning solvents. We are attentive to the environmental concerns surrounding the disposal of these materials 

5 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
and have through the years taken measures to avoid their improper disposal. Over the years, we have settled, or contributed to the settlement of, 
actions or claims brought against us relating to the disposal of hazardous materials and there can be no assurance that we will not have to 
expend material amounts to remediate the consequences of any such disposal in the future. Further, under environmental laws, an owner or 
lessee of real estate may be liable for the costs of removal or remediation of certain hazardous or toxic substances located on or in or emanating 
from such property, as well as related costs of investigation and property damage. Such laws often impose liability without regard to whether 
the owner or lessee knew of or was responsible for the presence of such hazardous or toxic substances. There can be no assurance that acquired 
or leased locations have been operated in compliance with environmental laws and regulations or that future uses or conditions will not result in 
the imposition of liability upon us under such laws or expose us to third-party actions such as tort suits. We continue to address environmental 
conditions under terms of consent orders negotiated with the applicable environmental authorities or otherwise with respect to sites located in, 
or related to, Woburn, Massachusetts, Somerville, Massachusetts, Springfield, Massachusetts, Uvalde, Texas, Stockton, California, three sites 
related to former operations in Williamstown, Vermont, as well as sites located in Goldsboro, North Carolina, Wilmington, North Carolina and 
Landover, Maryland.  For additional discussion refer to “Management’s Discussion and Analysis of Financial Condition and Results of 
Operations” and the risk factor set forth in this Annual Report on Form 10-K. 

Our nuclear garment decontamination facilities are licensed by the Nuclear Regulatory Commission, or in certain cases, by the applicable state 
agency, and are subject to regulation by federal, state and local authorities. In the past, scrutiny and regulation of nuclear facilities and related 
services have resulted in the suspension of operations at certain nuclear facilities served by us or disruptions in our ability to service such 
facilities. There can be no assurance that such scrutiny and regulation will not lead to the shut-down of such facilities or otherwise cause 
material disruptions in our garment decontamination business. 

AVAILABLE INFORMATION 

We make available free of charge our Proxy Statement, Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on 
Form 8-K, including exhibits and any amendments to those reports, as soon as reasonably practicable after we electronically file such material 
with, or furnish it to, the Securities and Exchange Commission. These reports are available on our website at www.unifirst.com. In addition, 
you may request a copy of our filings, excluding exhibits, by contacting our Investor Relations group at (978) 658-8888 or at UniFirst 
Corporation, 68 Jonspin Road, Wilmington, MA 01887. Information included on our website is not deemed to be incorporated into this Annual 
Report on Form 10-K or the documents incorporated by reference into this Annual Report on Form 10-K. 

ITEM 1A. RISK FACTORS 

The statements in this section, as well as statements described elsewhere in this Annual Report on Form 10-K, or in other SEC filings, describe 
risks that could materially and adversely affect our business, financial condition and results of operations and the trading price of our securities.  
These risks are not the only risks that we face.  Our business, financial condition and results of operations could also be materially affected by 
additional factors that are not presently known to us or that we currently consider to be immaterial to our operations.   

SAFE HARBOR FOR FORWARD LOOKING STATEMENTS 

This Annual Report on Form 10-K and any documents incorporated by reference may contain forward looking statements within the meaning 
of the federal securities laws.  Forward looking statements contained in this Annual Report on Form 10-K and any documents incorporated by 
reference are subject to the safe harbor created by the Private Securities Litigation Reform Act of 1995.  Forward looking statements may be 
identified by words such as “estimates,” “anticipates,” “projects,” “plans,” “expects,” “intends,” “believes,” “seeks,” “could,” “should,” “may,” 
“will,” or the negative versions thereof, and similar expressions and by the context in which they are used.  Such forward looking statements 
are based upon our current expectations and speak only as of the date made.  Such statements are highly dependent upon a variety of risks, 
uncertainties and other important factors that could cause actual results to differ materially from those reflected in such forward looking 
statements.  Such factors include, but are not limited to, uncertainties caused by the continuing adverse worldwide economic conditions, 
uncertainties regarding our ability to consummate and successfully integrate acquired businesses, uncertainties regarding any existing or newly-
discovered expenses and liabilities related to environmental compliance and remediation, our ability to compete successfully without any 
significant degradation in our margin rates, seasonal and quarterly fluctuations in business levels, our ability to preserve positive labor 
relationships and avoid becoming the target of corporate labor unionization campaigns that could disrupt our business, the effect of currency 
fluctuations on our results of operations and financial condition, our dependence on third parties to supply us with raw materials, any loss of 
key management or other personnel, increased costs as a result of any future changes in federal or state laws, rules and regulations or 
governmental interpretation of such laws, rules and regulations, uncertainties regarding the price levels of natural gas, electricity, fuel and 
labor, the impact of adverse economic conditions and the current tight credit markets on our customers and such customers’ workforce, the 
level and duration of workforce reductions by our customers, the continuing increase in domestic healthcare costs, demand and prices for our 
products and services, rampant criminal activity and instability in Mexico where our principal garment manufacturing plants are located, our 
ability to properly and efficiently design, construct, implement and operate our new CRM computer system, additional professional and 
internal costs necessary for compliance with recent and proposed future changes in Securities and Exchange Commission, New York Stock 
Exchange and accounting rules, strikes and unemployment levels, our efforts to evaluate and potentially reduce internal costs, economic and 
other developments associated with the war on terrorism and its impact on the economy and general economic conditions.  We undertake no 
obligation to update any forward looking statements to reflect events or circumstances arising after the date on which they are made. 

6 

 
 
 
 
 
 
 
 
 
RISKS RELATING TO OUR BUSINESS AND INDUSTRY 

We face intense competition within our industry, which may adversely affect our results of operations and financial condition. 

The uniform rental and sales industry is highly competitive. The principal methods of competition in the industry are quality of products, 
quality of service and price.  Our leading competitors include Aramark Corporation, Cintas Corporation and G&K Services, Inc. The remainder 
of the market, however, is divided among more than 400 smaller businesses, many of which serve one or a limited number of markets or 
geographic service areas. In addition to our traditional rental competitors, we may increasingly compete in the future with businesses that focus 
on selling uniforms and other related items, including single-use disposable garments for use in the nuclear industry. Increased competition 
may result in price reductions, reduced gross margins and loss of market share, any of which could have a material effect on our results of 
operations and financial condition. We also compete with industry competitors for acquisitions, which has the effect of increasing the price for 
acquisitions and reducing the number of acquisition candidates available to us. If we pay higher prices for businesses we acquire, our returns on 
investment and profitability may be reduced. 

Adverse economic and business conditions continue to affect our customer base and may continue to negatively impact our sales and 
operating results. 

We supply uniform services to many industries that have been subject to adverse economic and business conditions resulting in shifting 
employment levels, changes in worker productivity, uncertainty regarding the impacts of rehiring and shifts to offshore manufacturing.  As a 
result, many of our customers have reduced worker headcounts.  The economic hardships among our customer base have also caused, and may 
continue to cause, some of our customers to restrict expenditures or even cease to conduct business.  All of these factors have, and are likely in 
the future to continue to have, the effect of reducing the number of employees utilizing our uniform services, which adversely affects our sales 
and results of operations. The current worldwide economic uncertainties and weakness may negatively impact our revenues and operating 
performance in fiscal 2014 and beyond due to the impact on spending plans and employment levels of our customers and sales prospects.   

The expenses we incur to comply with environmental regulations, including costs associated with potential environmental remediation, may 
prove to be significant and could have a material adverse effect on our results of operations and financial condition.  

We, like our competitors, are subject to various federal, state and local laws and regulations governing, among other things, air emissions, 
wastewater discharges, and the generation, handling, storage, transportation, treatment and disposal of hazardous wastes and other substances. 
In particular, industrial laundries currently use and must dispose of detergent waste water and other residues, and, in the past, used 
perchloroethylene and other dry cleaning solvents. We are attentive to the environmental concerns surrounding the disposal of these materials 
and have, through the years, taken measures to avoid their improper disposal.  Over the years, we have settled, or contributed to the settlement 
of, actions or claims brought against us relating to the disposal of hazardous materials and there can be no assurance that we will not have to 
expend material amounts to remediate the consequences of any such disposal in the future. Further, under environmental laws, an owner or 
lessee of real estate may be liable for the costs of removal or remediation of certain hazardous or toxic substances located on or in or emanating 
from such property, as well as related costs of investigation and property damage. Such laws often impose liability without regard to whether 
the owner or lessee knew of or was responsible for the presence of such hazardous or toxic substances. There can be no assurance that acquired 
or leased locations have been operated in compliance with environmental laws and regulations or that future uses or conditions will not result in 
the imposition of liability upon us under such laws or expose us to third-party actions such as tort suits.  

We continue to address environmental conditions under terms of consent orders negotiated with the applicable environmental authorities or 
otherwise with respect to sites located in or related to Woburn, Massachusetts, Somerville, Massachusetts, Springfield, Massachusetts, Uvalde, 
Texas, Stockton, California, three sites related to former operations in Williamstown, Vermont, as well as sites located in Goldsboro, North 
Carolina, Wilmington, North Carolina and Landover, Maryland. 

We have accrued certain costs related to the sites described above as it has been determined that the costs are probable and can be reasonably 
estimated. We continue to implement mitigation measures and to monitor environmental conditions at the Somerville, Massachusetts site. We 
also have potential exposure related to an additional parcel of land (the “Central Area”) related to the Woburn, Massachusetts site discussed 
above. Currently, the consent decree for the Woburn site does not define or require any remediation work in the Central Area. The United 
States Environmental Protection Agency (the “EPA”) has provided us and other signatories to the consent decree with comments on the design 
and implementation of groundwater and soil remedies at the Woburn site and investigation of environmental conditions in the Central Area.  
We, and other signatories, have implemented and proposed to do additional work at the Woburn site but many of EPA’s comments remain to 
be resolved.  In addition, we have received notices of violations from Region 1 of the EPA under the Clean Air Act regarding our failure to 
obtain certain permits allegedly necessary with respect to the laundering of soiled towels at seven New England facilities, and we are 
addressing these matters.  We believe that it is probable that Region 1 of the EPA will seek to impose penalties against us in connection with 
these seven New England facilities, but we are unable to reasonably estimate the amount of the penalties that may be sought.  In the event that 
the EPA expands this enforcement initiative beyond Region 1, and seeks to impose penalties, this could materially adversely affect our results 
of operations and financial condition. 

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On a quarterly basis, we assess each of our environmental sites to determine whether the costs of investigation and remediation of 
environmental conditions are probable and can be reasonably estimated as well as the adequacy of our accruals with respect to such costs.  
There can be no assurance that our accruals with respect to our environmental sites will be sufficient or that the costs of remediation and 
investigation will not substantially exceed our accruals as new facts, circumstances or estimates arise. 

Our nuclear garment decontamination facilities are licensed by the Nuclear Regulatory Commission, or in certain cases, by the applicable state 
agency, and are subject to regulation by federal, state and local authorities. In the past, scrutiny and regulation of nuclear facilities and related 
services have resulted in the suspension of operations at certain nuclear facilities served by us or disruptions in our ability to service such 
facilities. There can be no assurance that such scrutiny and regulation will not lead to the shut-down of such facilities or otherwise cause 
material disruptions in our garment decontamination business. 

In addition to contingencies and claims relating to environmental compliance matters, we may from time to time be subject to legal 
proceedings and claims related to our business operations which may adversely affect our financial condition and operating results.  

In addition to contingencies and claims relating to environmental compliance matters, we are subject from time to time to legal proceedings and 
claims arising from the conduct of our business operations, including personal injury claims, customer contract matters and employment 
claims.  Certain of these claims are typically not covered by our available insurance.  In addition, claims occasionally result in significant 
investigation and litigation expenses and, if successful, may result in material losses to us.  Certain claims may also result in significant adverse 
publicity against us.  As a consequence, successful claims against us not covered by our available insurance coverage could have a material 
adverse effect on our business, financial condition and results of operation.  

In particular, on December 31, 2012, we received a letter from counsel for New England Compounding Center (“NECC”) demanding, among 
other things, that we indemnify NECC regarding claims made against NECC, including those related to NECC’s highly-publicized 
compounding and sale of tainted methylprednisolone acetate.  This demand relates to the limited, once-a-month cleaning services we provided 
to portions of NECC’s cleanroom facilities.  Based on our preliminary review of this matter, we believe that NECC’s claims are without 
merit.  We have notified our insurers of claims associated with this matter and preliminary discussions concerning coverage are ongoing.  In 
June 2013, we received a subpoena from the Plaintiffs’ Steering Committee (PSC) appointed in conjunction with the NECC multi-district 
litigation proceeding seeking information relating to the NECC matter.  During August 2013, we responded to the PSC regarding the subpoena. 
On September 20, 2013, we entered into a tolling agreement with the PSC which, among other things, tolled defenses based on statutes of 
limitations with respect to certain claimants.  To date, a significant number of lawsuits have been brought against NECC and other defendants 
from persons who were allegedly harmed as a result of NECC’s compounds.  Through the date of this filing, these lawsuits have not named us 
as a defendant. Based partially on communication with the PSC, we believe that over the course of the next year we may face a number of 
lawsuits related to this matter.  While we are unable to ascertain the ultimate outcome of this matter, based on the information currently 
available, we believe that a loss with respect to this matter is neither probable nor remote, and we are unable to reasonably assess an estimate or 
range of estimates of any potential losses. If we are found to be liable with respect to claims brought against us relating to NECC that are not 
covered by our insurance, we may incur liabilities that are material to our financial condition and operating results. 

Recent economic trends could adversely affect our financial performance.  

Economic downturns and declines in consumption in our markets may affect the levels of both our sales and profitability.  The domestic and 
global economies and financial and credit markets continue to experience declines or slow growth, general uncertainty and high 
unemployment.  In addition, there continues to be diminished liquidity and credit availability.  We believe these conditions have not materially 
impacted our financial position or liquidity as of August 31, 2013.  However, we could be negatively impacted if these conditions continue for 
a sustained period of time, or if there is further deterioration in financial markets and major economies.  The current tight credit conditions in 
financial markets may continue to adversely affect the ability of our customers and suppliers to obtain financing, which could result in a 
decrease in, or cancellation of, our services.  In addition, weakening economic conditions and outlook may result in a further decline in the 
level of our customers’ spending that could adversely affect our results of operations and liquidity.  We are unable to predict the likely duration 
and severity of the current disruption, weakness and uncertainty in the domestic and global financial markets, including the current market 
disruptions in Europe, and the related adverse economic conditions. 

Our failure to implement successfully our acquisition strategy and to grow our business could adversely affect our ability to increase our 
revenues and could negatively impact our profitability. 

As part of our growth strategy, we intend to continue to actively pursue additional acquisition opportunities. However, as discussed above, we 
compete with others within our industry for suitable acquisition candidates. This competition may increase the price for acquisitions and reduce 
the number of acquisition candidates available to us.  Moreover, the current economic weakness has resulted in, and may continue to result in, 
the sale of fewer target businesses at prices consistent with the current market weakness.  As a result, acquisition candidates may not be 
available to us in the future on favorable terms. Even if we are able to acquire businesses on favorable terms, managing growth through 
acquisition is a difficult process that includes integration and training of personnel, combining plant and operating procedures and additional 
matters related to the integration of acquired businesses within our existing organization. Unanticipated issues related to integration may result 

8 

 
  
  
 
 
 
 
 
 
 
in additional expense or in disruption to our operations, either of which could negatively impact our ability to achieve anticipated benefits. 
While we believe we will be able to fully integrate acquired businesses, we can give no assurance that we will be successful in this regard.  

Growth of our business will likely require us to increase our work force, the scope of our operating and financial systems and the geographic 
area of our operations. We believe this growth will increase our operating complexity and the level of responsibility for both existing and new 
management personnel. Managing and sustaining our growth and expansion may require substantial enhancements to our operational and 
financial systems and controls, as well as additional administrative, operational and financial resources. There can be no assurance that we will 
be able to manage our expanding operations successfully or that we will be able to maintain or accelerate our growth, and any failure to do so 
could have an adverse effect on our results of operations and financial condition.  

In order to finance such acquisitions, we may need to obtain additional funds either through public or private financings, including bank and 
other secured and unsecured borrowings and the issuance of debt or equity securities. There can be no assurance that such financings would be 
available to us on reasonable terms or that any future issuances of securities in connection with acquisitions will not be dilutive to our 
shareholders. 

If we are unable to preserve positive labor relationships or become the target of corporate labor unionization campaigns, the resulting labor 
unrest could disrupt our business by impairing our ability to produce and deliver our products. 

We employ approximately 11,500 persons. Approximately 2% of our United States employees are represented by a union pursuant to a 
collective bargaining agreement. Competitors within our industry have been the target of corporate unionization campaigns by multiple labor 
unions. While our management believes that our employee relations are good, we cannot assure you that we will not experience pressure from 
labor unions or become the target of campaigns similar to those faced by our competitors.  The potential for unionization could increase if the 
United States Congress passes federal “card check” legislation.  If we do encounter pressure from labor unions, any resulting labor unrest could 
disrupt our business by impairing our ability to produce and deliver our products. In addition, significant union representation would require us 
to negotiate wages, salaries, benefits and other terms with many of our employees collectively and could adversely affect our results of 
operations by increasing our labor costs or otherwise restricting our ability to maximize the efficiency of our operations.  

Our business may be adversely affected by global, national, regional or industry specific economic slowdowns. 

Global, national, regional or industry specific economic slowdowns, including the current economic malaise in Europe, as well as events or 
conditions in a particular area, such as adverse weather and other factors, may adversely affect our operating results. In addition, increases in 
interest rates that may lead to a decline in economic activity, while simultaneously resulting in higher interest expense to us under our credit 
facility, may adversely affect our operating results. 

Our failure to retain our current customers and renew our existing customer contracts could adversely affect our results of operations and 
financial condition. 

Our success depends on our ability to retain our current customers and renew our existing customer contracts. Our ability to do so generally 
depends on a variety of factors, including the quality, price and responsiveness of our services, as well as our ability to market these services 
effectively and to differentiate ourselves from our competitors. In addition, renewal rates are generally adversely affected by the difficult 
economic and business conditions. We cannot assure you that we will be able to renew existing customer contracts at the same or higher rates 
or that our current customers will not turn to competitors, cease operations, elect to self-operate or terminate contracts with us. The failure to 
renew a significant number of our existing contracts would have an adverse effect on our results of operations and financial condition. 

Increases in fuel and energy costs could adversely affect our results of operations and financial condition. 

The price of fuel and energy needed to run our vehicles and equipment is unpredictable and fluctuates based on events outside our control, 
including geopolitical developments, supply and demand for oil and gas, actions by OPEC and other oil and gas producers, war and unrest in 
oil producing countries, regional production patterns, limits on refining capacities, natural disasters and environmental concerns. Any increase 
in fuel and energy costs could adversely affect our results of operations and financial condition. 

Quarterly fluctuations in our nuclear specialty garment business could disproportionately impact our revenue and net income and create 
volatility in the price of our Common Stock. 

Our nuclear decontamination business is affected by shut-downs, outages and clean-ups of the nuclear facilities we service. We are not able to 
control or predict with certainty when such shut-downs, outages and clean-ups will occur. Our nuclear decontamination business tends to 
generate more revenue in the first and third fiscal quarters, which is when nuclear power plants typically schedule their plant outages and 
refuelings and thereby increase nuclear garment utilization. Quarterly fluctuations in our nuclear decontamination business could have a 
disproportionate impact on revenue and net income and create volatility in the price of our Common Stock. 

9 

 
  
  
 
 
 
 
 
 
 
 
 
 
 
Our international business results are influenced by currency fluctuations and other risks that could have an adverse effect on our results 
of operations and financial condition. 

A portion of our sales is derived from international markets. Revenue denominated in currencies other than the U.S. dollar represented 
approximately 8.8%, 8.9% and 9.3% of total consolidated revenues for each of fiscal 2013, 2012 and 2011, respectively. The operating results 
of our international subsidiaries are translated into U.S. dollars and such results are affected by movements in foreign currencies relative to the 
U.S. dollar. Our international operations are also subject to other risks, including the requirement to comply with changing and conflicting 
national and local regulatory requirements; potential difficulties in staffing and labor disputes; managing and obtaining support and distribution 
for local operations; credit risk or financial condition of local customers; potential imposition of restrictions on investments; potentially adverse 
tax consequences, including imposition or increase of withholding and other taxes on remittances and other payments by subsidiaries; foreign 
exchange controls; and local political and social conditions. There can be no assurance that the foregoing factors will not have an adverse effect 
on our international operations or on our consolidated financial condition and results of operations. We own and operate manufacturing 
facilities in Mexico. Violence, crime and instability in Mexico has had, and may continue to have, an adverse affect on our operations, 
including the hijacking of our trucks and the implementation of security measures to protect our employees.  We are not insured against such 
criminal attacks and there can be no assurance that losses that could result from an attack on our trucks or our personnel would not have a 
material adverse effect on our business, results of operations and financial condition.  Operations in developing nations present several 
additional risks, including greater fluctuation in currencies relative to the U.S. dollar, economic and governmental instability, civil 
disturbances, volatility in gross domestic production, Foreign Corrupt Practice Act compliance issues and nationalization and expropriation of 
private assets. 

Continuation of current adverse global financial and economic conditions may result in impairment of our goodwill and intangibles. 

Our market capitalization over the past couple of years has experienced significant volatility due in part to turbulent economic conditions and 
disruption in the global equity and credit markets. Under accounting principles generally accepted in the United States (“US GAAP”), we may 
be required to record an impairment charge if changes in circumstances or events indicate that the carrying values of our goodwill and 
intangible assets exceed their fair value and are not recoverable.  Any significant and other-than-temporary decrease in our market 
capitalization could be an indicator, when considered together with other factors, that the carrying values of our goodwill and intangible assets 
exceed their fair value, which may result in our recording an impairment charge.  In this time of economic uncertainty, we are unable to predict 
economic trends, but we continue to monitor the impact of changes in economic and financial conditions on our operations and on the carrying 
value of our goodwill and intangible assets.  Should the value of our acquired goodwill or one or more of our acquired intangibles become 
impaired, our consolidated earnings and net worth may be materially adversely affected.  

Our failure to properly and efficiently design, construct, implement and operate our new customer relationship management computer 
system could adversely affect our operations and financial performance. 

We are in the process of modernizing our customer relationship management computer system.  The new system will combine enterprise 
resource planning (“ERP”) solutions and custom-built applications to address, among other areas, account management, billing and customer 
service.  The new system is intended to improve functionality and information flow and increase automation in servicing our customers.  As 
with any major new computer system that includes custom applications, there are risks inherent in the design, construction, implementation and 
operation of our new CRM system.  These risks include the potential failures to properly design the system, to efficiently construct and 
implement the system and to effectively operate the system.  We are using well-regarded third-party consultants to assist us in this process.  
While we believe that our new CRM system will provide the anticipated information technology and customer service enhancements we 
expect, no assurances can be given in this regard.  The failure to properly and efficiently complete and operate the new system could disrupt 
our operations and adversely affect our financial results. 

If our information technology systems suffer interruptions or failures, including as a result of cyber-attacks, our business operations could 
be disrupted. 

Our information technology systems serve an important role in the efficient operation of our business. The failure of these information 
technology systems to perform as we anticipate could disrupt our business and negatively impact our results of operations. In addition, our 
information technology systems could be damaged or cease to function properly due to any number of causes, such as catastrophic events, 
power outages, security breaches, computer viruses or cyber-based attacks. While we have contingency plans in place to prevent or mitigate the 
impact of these events, if such events were to occur and our disaster recovery plans do not effectively address the issues on a timely basis, we 
could suffer interruptions in our ability to manage our operations and service our customers, and we may be required to make a significant 
investment to fix or replace our information technology systems, each of which may have a material adverse effect on our business and 
financial results.  In addition, if customer or our proprietary information is compromised by a security breach or cyber-attack, it could have a 
material adverse effect on our business. 

10 

 
 
 
 
 
 
 
 
 
Failure to comply with the other state and federal regulations to which we are subject may result in penalties or costs that could have a 
material adverse effect on our business. 

Our business is subject to various other state and federal regulations, including employment laws and regulations, minimum wage 
requirements, overtime requirements, working condition requirements, citizenship requirements and other laws and regulations. Any 
appreciable increase in the statutory minimum wage rate, income or overtime pay, adoption of mandated health benefits, changes in OSHA 
requirements, changes in environmental compliance requirements, or changes to immigration laws and citizenship requirements would likely 
result in an increase in our labor costs and/or contribute to a shortage of available labor and such cost increase or labor shortage, or the 
penalties for failing to comply with such statutory minimums or regulations, could have an adverse effect on our business, liquidity and results 
of operations. 

Our business may be subject to seasonal and quarterly fluctuations. 

Historically, our revenues and operating results have varied from quarter to quarter and are expected to continue to fluctuate in the future. In 
addition, our operating results historically have been seasonally lower during the second and fourth fiscal quarters than during the other 
quarters of the fiscal year. We incur various costs in integrating or establishing newly acquired businesses or start-up operations, and the 
profitability of a new location is generally expected to be lower in the initial period of its operation than in subsequent periods. Start-up 
operations in particular lack the support of an existing customer base and require a significantly longer period to develop sales opportunities 
and meet targeted operating results.  

These factors, among others, make it likely that in some future quarters our results of operations may be below the expectations of securities 
analysts and investors, which could have an adverse effect on the market price of our Common Stock. 

Loss of our key management or other personnel could adversely impact our business. 

Our success is largely dependent on the skills, experience and efforts of our senior management and certain other key personnel. If, for any 
reason, one or more senior executives or key personnel were not to remain active in our Company, our results of operations could be adversely 
affected. Our future success also depends upon our ability to attract and retain qualified managers and technical and marketing personnel, as 
well as sufficient numbers of hourly workers. There is competition in the market for the services of such qualified personnel and hourly 
workers and our failure to attract and retain such personnel or workers could adversely affect our results of operations. 

We depend on third parties to supply us with raw materials and ship a large portion of our products, and our results of operations could be 
adversely affected if we are unable to obtain adequate raw materials and ship our products in a timely manner. 

We manufactured approximately 71% of all garments which we placed in service during fiscal 2013. These were primarily work pants and 
shirts manufactured at our plants in Cardenas, Ebano and Valles, which are located in San Luis Potosi, Mexico as well as at subcontract 
manufacturers that the we utilize to supplement our manufacturing capacity in periods of high demand. The balance of the garments used in our 
programs are purchased from a variety of industry suppliers. While we currently acquire the raw materials with which we produce our garments 
from a limited number of suppliers, we believe that such materials are readily available from other sources. To date, we have experienced no 
significant difficulty in obtaining any of our raw materials or supplies. However, if we were to experience difficulty obtaining any of our raw 
materials from such suppliers and were unable to obtain new materials or supplies from other industry suppliers, it could adversely affect our 
results of operations.  

We utilize United Parcel Service and other common carriers to ship a large portion of our products. Strikes or other service interruptions 
affecting such carriers could impair our ability to deliver products on a timely and cost-effective basis. In addition, because we typically bear 
the cost of shipment to our customers, any increase in shipping rates could adversely affect our operating results. 

Unexpected events could disrupt our operations and adversely affect our operating results.  

Unexpected events, including, without limitation, fires at facilities, natural disasters, such as hurricanes and tornados, public health 
emergencies, war or terrorist activities, unplanned utility outages, supply disruptions, failure of equipment or information systems, temporary 
or long-term disruption of our computer systems, or changes in laws and/or regulations impacting our business, could adversely affect our 
operating results. These events could result in disruption of customer service, physical damage to one or more key operating facilities, the 
temporary closure of one or more key operating facilities or the temporary disruption of information systems.  In addition, the destruction or 
temporary loss of our distribution facility in Owensboro, Kentucky would have a material adverse effect on our operations and financial results. 

11 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Changes in or new interpretations of the governmental regulatory framework may affect our contract terms and may reduce our sales or 
profits. 

A portion of our total consolidated revenues is derived from business with U.S. federal, state and local governments and agencies. Changes or 
new interpretations in, or changes in the enforcement of, the statutory or regulatory framework applicable to services provided under 
governmental contracts or bidding procedures could result in fewer new contracts or contract renewals, modifications to the methods we apply 
to price government contracts or in contract terms of shorter duration than we have historically experienced, any of which could result in lower 
sales or profits than we have historically achieved, which could have an adverse effect on our results of operations. 

The price of our Common Stock may be highly volatile, which could result in significant price declines. 

The price of our Common Stock may experience significant volatility. Such volatility may be caused by fluctuations in our operating results, 
changes in earnings estimated by investment analysts, the number of shares of our Common Stock traded each day, the degree of success we 
achieve in implementing our business and growth strategies, changes in business or regulatory conditions affecting us, our customers or our 
competitors and other factors. In addition, the New York Stock Exchange historically has experienced extreme price and volume fluctuations 
that often have been unrelated to, or disproportionate to, the operating performance of its listed companies. These fluctuations, as well as 
general economic, political and market conditions, may adversely affect the market price of our Common Stock.  

We are controlled by our principal shareholders, and our other shareholders may be unable to affect the outcome of shareholder voting. 

As of October 18, 2013, to the Company’s knowledge, the members of the Croatti family owned, directly or indirectly, in the aggregate 
approximately 371,104 shares of our Common Stock and approximately 4,873,277 shares of our Class B Common Stock, which represents 
approximately 26.2% of the aggregate number of outstanding shares of our Common Stock and Class B Common Stock, but approximately 
76.9% of the combined voting power of the outstanding shares of our Common Stock and Class B Common Stock.  As a result, the members of 
the Croatti family, acting with other family members, could effectively control most matters requiring approval by our shareholders, including 
the election of a majority of the directors. While historically the members of the Croatti family have individually voted their respective shares 
of Class B Common Stock in the same manner, there is no contractual understanding requiring this and there is no assurance that the family 
members will continue to individually vote their shares of Class B Common Stock in the same manner. This voting control by the members of 
the Croatti family, together with certain provisions of our by-laws and articles of organization, could have the effect of delaying, deferring or 
preventing a change in control of our Company that would otherwise be beneficial to our public shareholders. 

ITEM 1B.  UNRESOLVED STAFF COMMENTS 

None. 

ITEM 2. PROPERTIES 

As of August 31, 2013, we owned or leased approximately 240 facilities containing an aggregate of approximately 6.4 million square feet 
located in the United States, Canada, Mexico, Europe and Nicaragua. We owned 117 of these facilities, containing approximately 5.1 million 
square feet. These facilities include our 320,000 square foot Owensboro, Kentucky distribution center and almost all of our industrial laundry 
processing plants. We believe our industrial laundry facilities are among the most modern in the industry. 

We own substantially all of the machinery and equipment used in our operations. We believe that our facilities and our production, cleaning 
and decontamination equipment have been well maintained and are adequate for our present needs. We also own a fleet of approximately 3,000 
delivery vans, trucks and other vehicles. 

ITEM 3. LEGAL PROCEEDINGS 

From time to time, we are subject to legal proceedings and claims arising from the current conduct of our business operations, including 
personal injury, customer contract, employment claims and environmental matters as described in our Consolidated Financial Statements.  We 
maintain insurance coverage providing indemnification against many of such claims, and we do not expect that we will sustain any material 
loss as a result thereof. 

12 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
In addition, we, like our competitors, are subject to various federal, state and local laws and regulations governing, among other things, air 
emissions, wastewater discharges, and the generation, handling, storage, transportation, treatment and disposal of hazardous wastes and other 
substances. In particular, industrial laundries currently use and must dispose of detergent waste water and other residues, and, in the past, used 
perchloroethylene and other dry cleaning solvents. Over the years, we have settled, or contributed to the settlement of, actions or claims 
brought against us relating to the disposal of hazardous materials and there can be no assurance that we will not have to expend material 
amounts to remediate the consequences of any such disposal in the future. Further, under environmental laws, an owner or lessee of real estate 
may be liable for the costs of removal or remediation of certain hazardous or toxic substances located on or in or emanating from such 
property, as well as related costs of investigation and property damage. Such laws often impose liability without regard to whether the owner or 
lessee knew of or was responsible for the presence of such hazardous or toxic substances. There can be no assurance that acquired or leased 
locations have been operated in compliance with environmental laws and regulations or that future uses or conditions will not result in the 
imposition of liability upon us under such laws or expose us to third-party actions such as tort suits.  Refer to Note 11, “Commitments and 
Contingencies”, of our Consolidated Financial Statements for further discussion. 

ITEM 4. MINE SAFETY DISCLOSURES 

Not Applicable. 

PART II 

ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER 
PURCHASES OF EQUITY SECURITIES 

COMMON STOCK INFORMATION 

Our Common Stock trades on the New York Stock Exchange under the symbol “UNF”, while our Class B Common Stock is not publicly 
traded. The following table sets forth, for the periods indicated, the high and low closing prices of our Common Stock on the New York Stock 
Exchange, and the dividends per share paid on our Common Stock and Class B Common Stock.  

Year ended August 31, 2013 
First Quarter 
Second Quarter 
Third Quarter 
Fourth Quarter 

Year ended August 25, 2012 

First Quarter 
Second Quarter 
Third Quarter 
Fourth Quarter 

$

$ 

Price Per Share 

Dividends Per Share 

High

Low

Common Stock 

71.52   
85.20   
96.57   
102.83   

$

63.51   
70.27   
82.82   
90.22   

$

 0.0375   
 0.0375   
 0.0375   
 0.0375   

Class B 
Common Stock

$

 0.0300   
 0.0300   
 0.0300   
 0.0300   

Price Per Share 

Dividends Per Share 

High

55.40 
62.48 
61.92 
68.68 

Low

Common Stock 

$ 

43.82 
54.07 
57.04 
56.24 

$ 

 0.0375 
 0.0375 
 0.0375 
 0.0375 

Class B 
Common Stock

$ 

 0.0300 
 0.0300 
 0.0300 
 0.0300 

The approximate number of shareholders of record of our Common Stock and Class B Common Stock as of October 18, 2013 was 69 and 25, 
respectively. We believe that the number of beneficial owners of our Common Stock is substantially greater than the number of record holders 
because a large portion of our Common Stock is held of record in broker ‘‘street names.’’  

We have paid regular quarterly dividends since 1983 and intend to continue such policy subject to, among other factors, our earnings, financial 
condition, capital requirements and tax law changes.  No dividends will be payable unless declared by our Board of Directors and then only to 
the extent funds are legally available for the payment of such dividends. In the event that our Board of Directors votes to pay a dividend, our 
Common Stock must receive a dividend equal to no less than 125% of any dividend paid on the Class B Common Stock. On July 2, 2013, our 
Board of Directors declared a quarterly dividend of $0.0375 and $0.0300 per share on our Common Stock and Class B Common Stock, 
respectively, which was paid on October 1, 2013 to shareholders of record on September 10, 2013. 

13 

 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
  
 
  
  
  
  
 
 
 
  
  
 
 
 
  
  
 
 
 
 
 
 
 
 
  
 
  
 
 
 
 
 
 
  
 
  
  
  
  
  
 
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
  
 
  
  
  
  
  
  
  
  
  
 
 
 
 
The following table sets forth information concerning our equity compensation plans as of August 31, 2013. 

Plan category 

Equity compensation plans approved by security holders 
Equity compensation plans not approved by security holders 
Total 

Stock Performance Graph 

Equity Compensation Plan Information 

Number of securities to be
issued upon exercise of 
outstanding options and 
stock appreciation rights 
(a) 

Weighted average 
exercise price of 
outstanding options and 
stock appreciation rights 

584,540   
—   
584,540   

$

$

48.47   
N/A   
48.47   

Number of securities 
remaining available for 
future issuance under 
equity compensation plan
(excluding securities 
referenced in column (a))

360,210  
—   
360,210   

Set forth below is a line graph comparing the yearly percentage change in the cumulative total shareholder return on our Common Stock, based 
on the market price of our Common Stock, with the cumulative total shareholder return of a peer group and of companies within the Standard 
& Poor’s 500 Stock Index, in each case assuming reinvestment of dividends. The calculation of cumulative total shareholder return assumes a 
$100 investment in our Common Stock, the peer group and the S&P 500 Stock Index on August 31, 2008. The peer group is composed of 
Cintas Corporation and G & K Services, Inc.   

COMPARISON OF 5 YEAR CUMULATIVE TOTAL 
RETURN*
Among UniFirst Corporation, the S&P 500 Index, and a Peer Group

$250

$200

$150

$100

$50

$0

8/08

8/09

8/10

8/11

8/12

8/13

UniFirst Corporation

S&P 500

Peer Group

*$100 invested on 8/31/08 in stock or index, including reinvestment of 
dividends.
Fiscal year ending August 31.

Copyright© 2013 S&P, a division of The McGraw-Hill Companies Inc. All rights 
reserved.

ITEM 6. SELECTED FINANCIAL DATA 

The following selected consolidated financial data should be read in conjunction with our Consolidated Financial Statements and Notes to 
Consolidated Financial Statements included in Item 8. 

14 

 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The selected consolidated balance sheet data set forth below as of August 31, 2013 and August 25, 2012 and the selected consolidated income 
statement data for the three years in the period ended August 31, 2013 are derived from our audited Consolidated Financial Statements included 
in this Annual Report on Form 10-K. All other selected consolidated financial data set forth below are derived from our audited financial 
statements not included in this Annual Report on Form 10-K. Current accounting guidance requires the income per share for each class of 
common stock to be calculated assuming 100% of our earnings are distributed as dividends to each class of common stock based on their 
respective dividend rights. Our Common Stock has a 25% dividend preference to our Class B Common Stock. The Class B Common Stock, 
which has ten votes per share as opposed to one vote per share for the Common Stock, is not freely transferable but may be converted at any 
time on a one-for-one basis into Common Stock at the option of the holder of the Class B Common Stock.  

Five Year Financial Summary 
UniFirst Corporation and Subsidiaries 

Fiscal Year Ended August 
(In thousands, except per share data) 
Selected Balance Sheet Data: 
Total assets 
Notes payable and long-term debt 
Shareholders' equity 

Selected Income Statement Data: 
Revenues 
Depreciation and amortization 
Income from operations 
Other (income) expense, net 
Provision for income taxes 

Net income 

Income per share: 
   Basic - Common stock 
   Basic - Class B Common Stock 
   Diluted - Common stock 

Dividends per share: 
Common stock 
Class B Common Stock 

2013

2012

2011

2010 

2009

$ 1,373,425  
$ 111,408  
$ 1,013,398  

$1,240,534   
$ 106,986   
$ 896,925   

$1,141,520   
$ 120,296   
$ 797,942   

$1,092,295    $ 1,002,099   
182,015   
$ 181,464    $
627,035   
$ 708,050    $

$ 1,355,515  
$
69,607  
$ 186,203  
(1,406 ) 
$
70,924  
$

$1,256,289   
$
66,439   
$ 151,108   
374   
$
55,745   
$

$1,134,126   
$
64,733   
$ 123,973   
3,401   
$
44,086   
$

$1,025,939    $ 1,013,416   
57,789   
$
61,477    $
134,036   
$ 130,272    $
7,571   
7,420    $
$
50,613   
46,444    $
$

$ 116,685  

$
$
$

$
$

6.14  
4.91  
5.81  

0.15  
0.12  

$

$
$
$

$
$

94,989   

5.02   
4.01   
4.76   

0.15   
0.12   

$

$
$
$

$
$

76,486   

4.05   
3.24   
3.85   

0.15   
0.12   

$

$
$
$

$
$

76,408    $

75,852   

4.11    $
3.29    $
3.90    $

0.15    $
0.12    $

4.14   
3.31   
3.92   

0.15   
0.12   

The Company’s fiscal year ends on the last Saturday in August. For financial reporting purposes, fiscal 2013 consisted of 53 weeks, while all 
other fiscal years presented consisted of 52 weeks. 

ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS 

Business Overview 

UniFirst Corporation, together with its subsidiaries, hereunder referred to as “we”, “our”, the “Company”, or “UniFirst”, is one of the largest 
providers of workplace uniforms and protective clothing in the United States.  We design, manufacture, personalize, rent, clean, deliver, and 
sell a wide range of uniforms and protective clothing, including shirts, pants, jackets, coveralls, lab coats, smocks, aprons and specialized 
protective wear, such as flame resistant and high visibility garments.  We also rent industrial wiping products, floor mats, facility service 
products and other non-garment items, and provide first aid cabinet services and other safety supplies, to a variety of manufacturers, retailers 
and service companies.  

We serve businesses of all sizes in numerous industry categories. Typical customers include automobile service centers and dealers, delivery 
services, food and general merchandise retailers, food processors and service operations, light manufacturers, maintenance facilities, 
restaurants, service companies, soft and durable goods wholesalers, transportation companies, and others who require employee clothing for 
image, identification, protection or utility purposes. We also provide our customers with restroom and cleaning supplies, including air 
fresheners, paper products and hand soaps.  

At certain specialized facilities, we decontaminate and clean work clothes and other items that may have been exposed to radioactive materials 
and service special cleanroom protective wear. Typical customers for these specialized services include government agencies, research and 
development laboratories, high technology companies and utilities operating nuclear reactors.   

We continue to expand into additional geographic markets through acquisitions and organic growth.  We currently service over 250,000 
customer locations in the United States, Canada and Europe from 225 customer service, distribution and manufacturing facilities.  

15 

 
 
 
 
   
  
   
  
   
  
   
  
   
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
US GAAP establishes standards for reporting information regarding operating segments in annual financial statements and requires selected 
information of those segments to be presented in interim financial reports issued to shareholders. Operating segments are identified as 
components of an enterprise for which separate discrete financial information is available for evaluation by the chief operating decision-maker, 
or decision-making group, in making decisions on how to allocate resources and assess performance.  Our chief operating decision-maker is 
our chief executive officer. We have six operating segments based on the information reviewed by our chief executive officer: US Rental and 
Cleaning, Canadian Rental and Cleaning, Manufacturing (“MFG”), Specialty Garments Rental and Cleaning (“Specialty Garments”), First Aid 
and Corporate. The US Rental and Cleaning and Canadian Rental and Cleaning operating segments have been combined to form the US and 
Canadian Rental and Cleaning reporting segment. Refer to Note 15, “Segment Reporting”, of our Consolidated Financial Statements for our 
disclosure of segment information. 

The US and Canadian Rental and Cleaning reporting segment purchases, rents, cleans, delivers and sells, uniforms and protective clothing and 
non-garment items in the United States and Canada. The operations of the US and Canadian Rental and Cleaning reporting segment are 
referred to by us as our ‘industrial laundry operations’ and we refer to the locations related to this reporting segment as our ‘industrial 
laundries’. 

The MFG operating segment designs and manufactures uniforms and non-garment items primarily for the purpose of providing these goods to 
the US and Canadian Rental and Cleaning reporting segment. The amounts reflected as revenues of MFG are generated when goods are 
shipped from our manufacturing facilities, or subcontract manufacturers, to our other locations. These revenues are recorded at a transfer price 
which is typically in excess of the actual manufacturing cost. Products are carried in inventory and subsequently placed in service and 
amortized at this transfer price. On a consolidated basis, intercompany MFG revenues and MFG income are eliminated and the carrying value 
of inventories and rental merchandise in service is reduced to the manufacturing cost. Income before income taxes from MFG, net of the 
intercompany MFG elimination, offsets the merchandise amortization costs incurred by the US and Canadian Rental and Cleaning reporting 
segment as the merchandise costs of this reporting segment are amortized and recognized based on inventories purchased from MFG at the 
transfer price which is above our manufacturing cost. 

The Corporate operating segment consists of costs associated with our distribution center, sales and marketing, information systems, 
engineering, materials management, manufacturing planning, finance, budgeting, human resources, other general and administrative costs and 
interest expense. The revenues generated from the Corporate operating segment represent certain direct sales made directly from our 
distribution center. The products sold by this operating segment are the same products rented and sold by the US and Canadian Rental and 
Cleaning reporting segment. In the segment disclosures in Note 15, “Segment Reporting”, of our Consolidated Financial Statements, no assets 
or capital expenditures are presented for the Corporate operating segment as no assets are allocated to this operating segment in the information 
reviewed by our chief executive officer. However, depreciation and amortization expense related to certain assets are reflected in income from 
operations and income before income taxes for the Corporate operating segment. The assets that give rise to this depreciation and amortization 
are included in the total assets of the US and Canadian Rental and Cleaning reporting segment as this is how they are tracked and reviewed by 
us. 

We refer to our US and Canadian Rental and Cleaning, MFG, and Corporate segments combined as our “Core Laundry Operations”. 

The Specialty Garments operating segment purchases, rents, cleans, delivers and sells, specialty garments and non-garment items primarily for 
nuclear and cleanroom applications and provides cleanroom cleaning services at limited customer locations. The First Aid operating segment 
sells first aid cabinet services and other safety supplies as well as maintains wholesale distribution and pill packaging operations.  

Approximately 90% of our revenues in fiscal 2013 were derived from US and Canadian Rental and Cleaning, and Corporate. A key driver of 
this business is the number of workers employed by our customers. Our revenues are directly impacted by fluctuations in these employment 
levels. Revenues from Specialty Garments, which accounted for 7% of our 2013 revenues, increase during outages and refueling by nuclear 
power plants, as garment usage increases at these times. First Aid represented 3% of our total revenue in fiscal 2013. 

Critical Accounting Policies and Estimates 

We believe the following critical accounting policies reflect our more significant judgments and estimates used in the preparation of our 
Consolidated Financial Statements. 

Use of Estimates 

We prepare our financial statements in conformity with US GAAP, which requires management to make estimates and assumptions that affect 
the reported amounts in the financial statements and accompanying notes. These estimates are based on historical information, current trends, 
and information available from other sources.  The actual results could differ from our estimates.  

16 

 
 
 
 
 
 
 
 
 
 
 
 
Foreign Currency Translation 

The functional currency of our foreign operations is the local country’s currency. Transaction gains and losses, including gains and losses on 
our intercompany transactions, are included in other expense (income), in the accompanying Consolidated Statements of Income. Assets and 
liabilities of operations outside the United States are translated into U.S. dollars using period-end exchange rates. Revenues and expenses are 
translated at the average exchange rates in effect during each month of the fiscal year. The effects of foreign currency translation adjustments 
are included in shareholders’ equity as a component of accumulated other comprehensive income in the accompanying Consolidated Balance 
Sheets. 

Revenue Recognition and Allowance for Doubtful Accounts 

We recognize revenue from rental operations in the period in which the services are provided. Direct sale revenue is recognized in the period in 
which the services are performed or when the product is shipped. Our judgment and estimates are used in determining the collectability of 
accounts receivable and evaluating the adequacy of the allowance for doubtful accounts. We consider specific accounts receivable and 
historical bad debt experience, customer credit worthiness, current economic trends and the age of outstanding balances as part of our 
evaluation. Changes in our estimates are reflected in the period they become known. If the financial condition of our customers were to 
deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required. Material changes in our 
estimates may result in significant differences in the amount and timing of bad debt expense recognition for any given period. Our revenues do 
not include taxes we collect from our customers and remit to governmental authorities. 

Inventories and Rental Merchandise in Service 

Our inventories are stated at the lower of cost or market value, net of any reserve for excess and obsolete inventory. Judgments and estimates 
are used in determining the likelihood that new goods on hand can be sold to our customers or used in our rental operations. Historical 
inventory usage and current revenue trends are considered in estimating both excess and obsolete inventories. If actual product demand and 
market conditions are less favorable than the amount we projected, additional inventory write-downs may be required. We use the first-in, first-
out (“FIFO”) method to value our inventories, which primarily consist of finished goods. 

Rental merchandise in service is being amortized on a straight-line basis over the estimated service lives of the merchandise, which range from 
6 to 36 months. In establishing estimated lives for merchandise in service, our management considers historical experience and the intended use 
of the merchandise. Material differences may result in the amount and timing of operating profit for any period if we make significant changes 
to our estimates. 

Goodwill, Intangibles and Other Long-Lived Assets 

In accordance with US GAAP, we do not amortize goodwill.  Instead, current accounting guidance requires that companies test goodwill for 
impairment on an annual basis. In addition, US GAAP requires that companies test goodwill if events occur or circumstances change that 
would more likely than not reduce the fair value of a reporting unit to which goodwill is assigned below its carrying amount. Our evaluation 
considers changes in the operating environment, competitive information, market trends, operating performance and cash flow modeling.  

We complete our annual impairment test in the fourth quarter of each fiscal year and there have been no impairments of goodwill or other 
intangible assets in fiscal 2013, 2012 or 2011.   

We cannot predict future economic conditions and their impact on the Company or the future market value of our stock.  A decline in our 
market capitalization and/or deterioration in general economic conditions could negatively and materially impact our assumptions and 
assessment of the fair value of our business. If general economic conditions or our financial performance deteriorate, we may be required to 
record a goodwill impairment charge in the future which could have a material impact on our financial condition and results of operations.  

Property, plant and equipment, and definite-lived intangible assets are depreciated or amortized over their useful lives. Useful lives are based 
on our estimates of the period that the assets will generate economic benefits. Long-lived assets are evaluated for impairment whenever events 
or circumstances indicate an asset may be impaired. There were no material impairments of property, plant and equipment, or definite-lived 
intangible assets in fiscal 2013, 2012 or 2011.   

Insurance 

We self-insure for certain obligations related to health, workers’ compensation, vehicles and general liability programs. We also purchase stop-
loss insurance policies to protect ourselves from catastrophic losses. Judgments and estimates are used in determining the potential value 
associated with reported claims and for events that have occurred, but have not been reported. Our estimates consider historical claim 
experience and other factors. Our liabilities are based on our estimates, and, while we believe that our accruals are adequate, the ultimate 
liability may be significantly different from the amounts recorded. Changes in our claim experience, our ability to settle claims or other 
estimates and judgments we use could have a material impact on the amount and timing of expense for any given period. 

17 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
Environmental and Other Contingencies 

We are subject to legal proceedings and claims arising from the conduct of our business operations, including environmental matters, personal 
injury, customer contract matters and employment claims. Accounting principles generally accepted in the United States require that a liability 
for contingencies be recorded when it is probable that a liability has occurred and the amount of the liability can be reasonably estimated. 
Significant judgment is required to determine the existence of a liability, as well as the amount to be recorded. We regularly consult with our 
attorneys and outside consultants, in our consideration of the relevant facts and circumstances, before recording a contingent liability. We 
record accruals for environmental and other contingencies based on enacted laws, regulatory orders or decrees, our estimates of costs, insurance 
proceeds, participation by other parties, the timing of payments, and the input of our attorneys and outside consultants. 

The estimated liability for environmental contingencies has been discounted as of August 31, 2013 using risk-free interest rates ranging from 
2.8% to 3.7% over periods ranging from ten to thirty years. The estimated current costs, net of legal settlements with insurance carriers, have 
been adjusted for the estimated impact of inflation at 3% per year. Changes in enacted laws, regulatory orders or decrees, our estimates of 
costs, risk-free interest rates, insurance proceeds, participation by other parties, the timing of payments and the input of our attorneys and 
outside consultants based on changing legal or factual circumstances could have a material impact on the amounts recorded for our 
environmental and other contingent liabilities. Refer to Note 11, “Commitments and Contingencies”, of our Consolidated Financial Statements 
for additional discussion and analysis. 

Asset Retirement Obligations 

Under US GAAP, asset retirement obligations generally apply to legal obligations associated with the retirement of long-lived assets that result 
from the acquisition, construction, development and/or the normal operation of a long-lived asset. Current accounting guidance requires that we 
recognize asset retirement obligations in the period in which they are incurred if a reasonable estimate of fair value can be made. The 
associated asset retirement costs are capitalized as part of the carrying amount of the long-lived asset. 

We have recognized as a liability the present value of the estimated future costs to decommission our nuclear laundry facilities in accordance 
with US GAAP. We depreciate, on a straight-line basis, the amount added to property, plant and equipment and recognize accretion expense in 
connection with the discounted liability over the various remaining lives which range from approximately eight to thirty-one years. 

Our estimated liability has been based on historical experience in decommissioning nuclear laundry facilities, estimated useful lives of the 
underlying assets, external vendor estimates as to the cost to decommission these assets in the future, and federal and state regulatory 
requirements. The estimated current costs have been adjusted for the estimated impact of inflation at 3% per year. The liability has been 
discounted using credit-adjusted risk-free rates that range from approximately 7.0% to 7.5%. Revisions to the liability could occur due to 
changes in the estimated useful lives of the underlying assets, estimated dates of decommissioning, changes in decommissioning costs, changes 
in federal or state regulatory guidance on the decommissioning of such facilities, or other changes in estimates. Changes due to revisions in our 
estimates will be recognized by adjusting the carrying amount of the liability and the related long-lived asset if the assets are still in service, or 
charged to expense in the period if the assets are no longer in service. 

Derivative Financial Instruments  

US GAAP requires that all our derivative instruments be recorded as other assets or other liabilities at fair value.  All subsequent changes in a 
derivative’s fair value are recognized in income, unless specific hedge accounting criteria are met. Cash flows associated with derivatives are 
classified in the same category as the cash flows hedged in our Consolidated Statements of Cash Flows.  

Derivative instruments that qualify for hedge accounting are classified as a hedge of the variability of cash flows to be paid related to a 
recognized liability or a forecasted transaction. Changes in the fair value of a derivative that is highly effective and designated as a cash flow 
hedge are recognized in accumulated other comprehensive income (loss) until expense from the cash flows of the hedged items are recognized. 
We perform an assessment at the inception of the hedge and on a quarterly basis thereafter, to determine whether our derivatives are highly 
effective in offsetting changes in the value of the hedged items. Any changes in the fair value resulting from hedge ineffectiveness, is 
immediately recognized as income or expense.  

Our hedging activities are transacted only with highly rated institutions, which reduces our exposure to credit risk in the event of 
nonperformance.  As of August 31, 2013 and August 25, 2012, we had no outstanding derivative instruments. 

Supplemental Executive Retirement Plan and other Pension Plans 

We recognize pension expense on an accrual basis over our employees’ estimated service periods. Pension expense is generally independent of 
funding decisions or requirements. 

18 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The calculation of pension expense and the corresponding liability requires us to use of a number of critical assumptions, including the 
expected long-term rates of return on plan assets, the assumed discount rate, the assumed rate of compensation increases and life expectancy of 
participants.  Changes in our assumptions can result in different expense and liability amounts, and future actual expense can differ from these 
assumptions. Pension expense increases as the expected rate of return on pension plan assets decreases. Future changes in plan asset returns, 
assumed discount rates and various other factors related to the participants in our pension plans will impact our future pension expense and 
liabilities. We cannot predict with certainty what these factors will be in the future. 

Income Taxes 

We compute income tax expense by jurisdiction based on our operations in each jurisdiction.  Deferred income taxes are provided for 
temporary differences between the amounts recognized for income tax and financial reporting purposes at currently enacted tax rates.  

We are periodically reviewed by U.S. domestic and foreign tax authorities regarding the amount of taxes due. These reviews typically include 
inquiries regarding the timing and amount of deductions and the allocation of income among various tax jurisdictions. In evaluating our 
exposure associated with various filing positions, we have recorded estimated reserves.  Refer to Note 4, “Income Taxes”, of our Consolidated 
Financial Statements for further discussion regarding our accounting for income taxes and uncertain tax positions for financial accounting 
purposes.   

We have undistributed earnings from our foreign subsidiaries of approximately $101 million, $90 million and $78 million as of August 31, 
2013, August 25, 2012 and August 27, 2011, respectively.  We consider these undistributed earnings as indefinitely reinvested and therefore 
have not provided for U.S. income taxes or foreign withholding taxes. If these earnings were ultimately distributed to the U.S. in the form of 
dividends or otherwise, or if the shares of our international subsidiaries were sold or transferred, we would likely be subject to additional U.S. 
income taxes, net of the impact of any available foreign tax credits as well as foreign withholding taxes.  It is not practicable to estimate the 
amount of unrecognized deferred U.S. taxes on these undistributed earnings. 

Results of Operations 

The following table presents, as a percent of total revenue, certain selected financial data for our three fiscal years ended August 31, 2013, 
August 25, 2012 and August 27, 2011.   

(In thousands, except for percentages) 
Revenues 

FY 2013 

   $ 1,355,515  

% of 
Revenues
100.0 %  $ 1,256,289  

FY 2012

% of 
Revenues

FY 2011

% of 
Revenues 

100.0 %  $ 1,134,126  

100.0 %   

% Change 

FY 2013 
vs. 
FY 2012

FY 2012 
vs. 
FY 2011
7.9 %   10.8%

Costs and expenses: 
Cost of revenue (1) 
Selling and administrative expenses (1) 
Depreciation and amortization 

Income from operations 
Other (income) expense 

Income before income taxes 
Provision for income taxes 

836,174  
263,531  
69,607  
  1,169,312  

186,203  
(1,406 ) 

187,609  
70,924  

61.7   
19.4   
5.1   
86.3   

13.7   
-0.1   

13.8   
5.2   

  797,944  
  240,798  
66,439  
  1,105,181  

  151,108  
374  

  150,734  
55,745  

63.5   
19.2   
5.3   
88.0   

12.0   
0.0   

12.0   
4.4   

712,309  
233,111  
64,733  
  1,010,153  

62.8   
20.6   
5.7   
89.1   

4.8  
9.4  
4.8  
5.8 

  12.0  
3.3  
2.6 
9.4  

123,973  
3,401  

10.9   
0.3   

23.2 
  -475.9  

  21.9  
  -89.0  

120,572  
44,086  

10.6   
3.9   

24.5 
27.2 

  25.0 
  26.4 

Net income 

    $

116,685  

8.6 %  $

94,989  

7.6 %  $

76,486  

6.7 %   

22.8 %   24.2%

(1) Exclusive of depreciation on our property, plant and equipment and amortization of our intangible assets. 

19 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
  
 
 
  
  
 
 
 
 
  
 
 
   
 
 
 
   
 
 
 
 
   
 
 
 
 
 
  
   
 
 
 
  
  
 
 
 
 
  
 
 
   
 
 
 
   
 
 
 
 
  
  
 
 
 
 
  
 
 
   
 
 
 
   
 
 
 
 
 
  
  
 
 
 
 
  
 
 
 
 
Revenues and income (loss) from operations by reporting segment for the three fiscal years ended August 31, 2013, August 25, 2012, and 
August 27, 2011 are presented in the following table. Refer to Note 15, “Segment Reporting”, of our Consolidated Financial Statements for 
discussion of our reporting segments.  

(In thousands) 
Segment Information 
Revenues 
   US and Canadian Rental and Cleaning 
   MFG 
   Net intercompany MFG elimination 
   Corporate 
Subtotal: Core Laundry Operations 
Specialty Garments 
First Aid 
Total consolidated revenues 
Income (loss) from operations 
   US and Canadian Rental and Cleaning 
   MFG 
   Net intercompany MFG elimination 
   Corporate 
Subtotal: Core Laundry Operations 
Specialty Garments 
First Aid 
Total income from operations 

Fiscal year ended August 

2013 

2012 

2011 

$ 1,200,286 
170,867 
(170,867)    
14,079 
1,214,365 
96,688 
44,462 
$ 1,355,515 

$

$

200,852 
61,896 
(9,729)    
(82,357)    
170,662 
10,539 
5,002 
186,203 

$ 1,099,421     
160,421     
(160,421 )   
12,902     
1,112,323     
102,758     
41,208     
$ 1,256,289     

$

$

164,793     
50,036     
(5,168 )   
(76,376 )   
133,285     
13,460     
4,363     
151,108     

$ 

986,028 
160,042 
(160,042)
10,929 
996,957
103,322
33,847
$  1,134,126

144,431 
48,839 
(8,807)
(78,738)
105,725
15,292
2,956
123,973

$ 

General 

We derive our revenues through the design, manufacture, personalization, rental, cleaning, delivering, and selling of a wide range of uniforms 
and protective clothing, including shirts, pants, jackets, coveralls, lab coats, smocks and aprons and specialized protective wear, such as flame 
resistant and high visibility garments. We also rent industrial wiping products, floor mats, facility service products, other non-garment items, 
and provide first aid cabinet services and other safety supplies, to a variety of manufacturers, retailers and service companies. We have five 
reporting segments, US and Canadian Rental and Cleaning, Manufacturing (“MFG”), Corporate, Specialty Garments Rental and Cleaning 
(“Specialty Garments”), and First Aid. We refer to the US and Canadian Rental and Cleaning, MFG, and Corporate reporting segments 
combined as our “Core Laundry Operations.” 

Cost of revenues include merchandise costs related to the amortization of rental merchandise in service and direct sales as well as labor and 
other production, service and delivery costs, and distribution costs associated with operating our Core Laundry Operations, Specialty Garments 
facilities, and First Aid locations. Selling and administrative costs include costs related to our sales and marketing functions as well as general 
and administrative costs associated with our corporate offices and operating locations including information systems, engineering, materials 
management, manufacturing planning, finance, budgeting, and human resources. 

The price of fuel and energy needed to run our vehicles and equipment is unpredictable and fluctuates based on events outside our control, 
including geopolitical developments, supply and demand for oil and gas, actions by OPEC and other oil and gas producers, war and unrest in 
oil producing countries, regional production patterns, limits on refining capacities, natural disasters and environmental concerns. Increases in 
fuel costs could impact our financial results. 

The current worldwide economic uncertainty may negatively impact our revenues and operating performance in fiscal 2014 and beyond due to 
the impact on spending plans and employment levels of our customers and sales prospects.  Throughout fiscal 2013, U.S. and Canadian 
unemployment rates remained high, which had a negative effect on wearer levels and, as a result, on our business.   

20 

 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
   
 
 
  
  
   
  
  
     
  
  
  
  
  
 
  
 
  
  
 
 
  
  
 
  
 
  
  
  
 
  
 
  
 
  
  
 
  
 
  
  
  
  
 
 
  
 
      
  
  
  
  
 
  
 
  
 
 
  
 
 
 
  
 
 
  
  
 
  
 
  
 
  
  
 
  
 
  
  
  
 
 
 
 
  
 
Fiscal Year Ended August 31, 2013 Compared with Fiscal Year Ended August 25, 2012 

Revenues 

August 31,
2013 

  August 25,

Dollar  
   Change  
(In thousands, except percentages) 

2012 

Percent 
Change  

   Core Laundry Operations 
   Specialty Garments 
   First Aid 
Total consolidated revenues 

$

$

1,214,365 
96,688 
44,462 
1,355,515 

$ 1,112,323 
102,758 
41,208 
  $ 1,256,289 

  $ 

   $ 

102,042   
(6,070)  
3,254   
99,226   

9.2% 
-5.9 
7.9 
7.9 % 

In fiscal 2013, our consolidated revenues increased by $99.2 million from the comparable period in 2012, or 7.9%.  Fiscal 2013 had 53 weeks 
of operations compared to 52 weeks in fiscal 2012.  The extra week in fiscal 2013 accounted for revenue growth of 2.0% compared to fiscal 
2012.    Our  year-over-year  increase  in  consolidated  revenues  was  primarily  driven  by  a  $102.0  million  increase  in  our  Core  Laundry 
Operations. Core laundry revenues increased to $1.214 billion in fiscal 2013 from $1.112 billion in fiscal 2012, or 9.2%.  This increase was 
primarily attributable to positive organic growth of 6.9%.  Organic growth is comprised of new sales, additions to our existing customer base 
and price increases, offset by lost accounts and reductions to our existing customer base. Organic growth in fiscal 2013 benefited from new 
account sales as well as certain annual price adjustments. Our revenues in fiscal 2013 also benefitted from higher collections of merchandise 
recovery  charges  compared  to  fiscal 2012.  Strong growth  in  our flame  resistant  product  line  also  contributed  to our  top  line gains  in  fiscal 
2013.  Partially offsetting these positive factors, wearer levels at our existing accounts were lower in fiscal 2013 than in fiscal 2012, which 
reflects  the  impact  of  continued  high  unemployment.    The  positive  organic  growth  in  our  Core  Laundry  Operations  was  accompanied  by 
positive acquisition-related growth of 0.3% as well as the impact of the extra week of operations which accounted for approximately 2.0% of 
core laundry revenue growth. 

Specialty Garments’ revenue decreased from $102.8 million in fiscal 2012 to $96.7 million in fiscal 2013, or 5.9%.  The decrease was 
primarily the result of the completion of two large power reactor rebuild projects in the fourth quarter of fiscal 2012, partially offset by the 
impact of an extra week of operations. First Aid revenues increased 7.9%, from $41.2 million in fiscal 2012 to $44.5 million in fiscal 2013.  
This increase was the result of improved performance from each of the segment’s operations (i.e., wholesale distribution, pill packaging, and 
van-based operations) as well as the impact of the extra week of operations.   

Cost of revenues 

Cost of revenues decreased from 63.5% of revenues, or $797.9 million, in fiscal 2012 to 61.7% of revenues, or $836.2 million, in fiscal 2013.  
This decrease was primarily due to lower merchandise, energy and payroll costs as a percentage of revenues in our Core Laundry Operations, 
primarily due to the revenue growth this segment experienced.  In addition, the Company benefited from lower bad debt expense in fiscal 2013 
as compared to fiscal 2012.  These lower costs as a percentage of revenues were partially offset by an increase in the cost of revenues for the 
Specialty Garments segment as a percentage of revenues due to the revenue contraction that segment experienced during fiscal 2013. 

Selling and administrative expense 

Our selling and administrative expenses increased to 19.4% of revenues, or $263.5 million, in fiscal 2013 from 19.2% of revenues, or $240.8 
million, in fiscal 2012.  This increase was primarily due to a settlement we entered into during fiscal 2012 related to environmental litigation.  
As a result of the settlement, we recognized a gain in the third quarter of fiscal 2012 of approximately $6.7 million.  Excluding the effect of this 
settlement, selling and administrative costs would have decreased from 19.7% of revenues in fiscal 2012 to 19.4% of revenues in fiscal 2013.  
This decrease was primarily due to lower selling and administrative payroll costs as a percentage of revenues.  In addition, the comparisons of 
fiscal 2013 to fiscal 2012 benefited from certain costs we incurred in fiscal 2012 associated with our company-wide initiative to update our 
customer relationship management system.  

Depreciation and amortization 

Our depreciation and amortization expense was $69.6 million, or 5.1% of revenues, in fiscal 2013 compared to $66.4 million, or 5.3% of 
revenues, in fiscal 2012.  Depreciation and amortization expense increased due to capital expenditure and acquisition activity but decreased as a 
percentage of revenues due to the revenue growth we experienced in fiscal 2013. 

21 

 
 
 
 
   
  
 
 
  
   
   
  
 
 
 
   
 
 
   
  
   
 
 
   
 
  
   
   
   
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
Income from operations 

For the year ended August 31, 2013, the changes in revenues in our Core Laundry Operations, Specialty Garments and First Aid segments, as 
well as the changes in our costs discussed above, resulted in the following changes in our income from operations: 

   Core Laundry Operations 
   Specialty Garments 
   First Aid 
Total consolidated income from operations 
Percentage of total revenues 

Other (income) expense 

August 31,
2013

August 25,
2012

   Dollar  
   Change  

(In thousands, except percentages) 

Percent 
Change 

$

$

170,662 
10,539 
5,002 
186,203 

13.7%

$

$

133,285  
13,460  
4,363  
151,108  

  $ 

  $ 

12.0 %  

37,377 
(2,921)
639 
35,095 

28.0% 
-21.7 
14.6 
23.2 % 

Other (income) expense, which includes interest expense, interest income and foreign currency exchange loss (gain), was income of $1.4 
million for fiscal 2013 as compared an expense of $0.4 million for fiscal 2012. The change was primarily due to higher net interest income in 
fiscal 2013 of $1.6 million compared to net interest income of $0.6 million in fiscal 2012.  The increase in income was the result of a decrease 
in the interest rates affecting our variable rate debt as well as higher cash balances earning interest income.  In addition, we experienced a 
foreign currency exchange rate loss of $0.1 million in fiscal 2013 compared to a foreign currency exchange rate loss of $1.0 million in fiscal 
2012. 

Provision for income taxes 

Our effective tax rate was 37.8% for fiscal 2013 compared to 37.0% for fiscal 2012.  Our tax rate in fiscal 2013 was higher than fiscal 2012 
primarily due to the reversal in fiscal 2012 of certain tax contingency reserves as well as $0.4 million of tax expense that we recognized in 
fiscal 2013 related to non-deductible compensation. 

Fiscal Year Ended August 25, 2012 Compared with Fiscal Year Ended August 27, 2011 

Revenues 

August 25,
2012

  August 27, 

Dollar  
   Change  
(In thousands, except percentages) 

2011

Percent 
Change 

   Core Laundry Operations 
   Specialty Garments 
   First Aid 
Total consolidated revenues 

$

$

1,112,323 
102,758 
41,208 
1,256,289 

$

996,957 
103,322 
33,847 
  $ 1,134,126 

  $

  $

115,366   
(564  ) 
7,361   
122,163   

11.6% 
-0.5 
21.7 
10.8 % 

In fiscal 2012, our consolidated revenues increased by $122.2 million from the comparable period in 2011, or 10.8%.  This increase was 
primarily driven by a $115.4 million increase in our Core Laundry Operations. Core laundry revenues increased to $1.112 billion in fiscal 2012 
from $997.0 million in fiscal 2011, or 11.6%.  This increase was primarily attributable to positive organic growth of 10.8%.  Organic growth is 
comprised of new sales, additions to our existing customer base and price increases, offset by lost accounts and reductions to our existing 
customer base. Organic growth in fiscal 2012 was impacted by strong new accounts sales as well as an improved overall pricing environment.  
Strong growth in our flame resistant and high visibility product lines also contributed to our top line gains.  Wearer levels at our existing 
accounts for the year were effectively flat, which reflects the impact of continued high unemployment.  The positive organic growth in our 
Core Laundry Operations was accompanied by positive acquisition-related growth of 1.0% and was partially offset by the effect of an 
unfavorable fluctuation in the Canadian foreign exchange rate, which accounted for a 0.2% decrease in revenue during fiscal year 2012. 

Specialty Garments’ revenue decreased from $103.3 million in fiscal 2011 to $102.8 million in fiscal 2012, or 0.5%.  The decrease was 
primarily the result of the completion of two large power reactor rebuild projects. First Aid revenues increased 21.7%, from $33.8 million in 
fiscal 2011 to $41.2 million in fiscal 2012.  This increase was the result of improved performance from each of the segment’s operations: the 
wholesale distribution, pill packaging, and van-based operations.  

22 

 
 
 
   
 
 
 
 
   
   
 
 
 
 
   
 
   
 
   
 
 
   
 
  
   
   
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
  
 
 
  
    
   
  
 
 
 
    
 
 
   
  
   
 
 
   
 
  
   
    
   
 
 
 
 
 
  
 
 
 
 
Cost of revenues 

Cost of revenues increased from 62.8% of revenues, or $712.3 million, in fiscal 2011 to 63.5% of revenues, or $797.9 million, in fiscal 2012.  
This increase was primarily the result of higher merchandise costs.  Partially offsetting these higher merchandise costs were lower energy costs.  
In addition, due to the strong revenue growth, the Company benefited from lower payroll, payroll-related and other production costs as a 
percentage of revenues.  

Selling and administrative expense 

Our selling and administrative expenses decreased to 19.2% of revenues, or $240.8 million, in fiscal 2012 from 20.6% of revenues, or $233.1 
million, in fiscal 2011.  This decrease was due principally to lower payroll and payroll-related costs as a percent of revenues, primarily due to 
the strong revenue growth we experienced in fiscal 2012.  Fiscal 2012 results also benefited from a settlement we entered into during our third 
fiscal quarter of 2012 related to environmental litigation that resulted in us recognizing a pre-tax gain of approximately $6.7 million.   

Depreciation and amortization 

Our depreciation and amortization expense was $66.4 million, or 5.3% of revenues, in fiscal 2012 compared to $64.7 million, or 5.7% of 
revenues in fiscal 2011.  Depreciation and amortization expense increased due to capital expenditure and acquisition activity but decreased as a 
percentage of revenues due to the strong revenue growth we experienced in fiscal 2012. 

Income from operations 

For the year ended August 25, 2012, the changes in revenues in our Core Laundry Operations, Specialty Garments and First Aid segments, as 
well as the changes in our costs discussed above, resulted in the following changes in our income from operations: 

August 25,
2012

  August 27, 

Dollar  
   Change  
(In thousands, except percentages) 

2011

Percent 
Change 

   Core Laundry Operations 
   Specialty Garments 
   First Aid 
Total consolidated income from operations 
Percentage of total revenues 

$

$

133,285 
13,460 
4,363 
151,108 

$

  $

12.0% 

105,725 
15,292 
2,956 
123,973 

  $

   $

10.9%  

27,560   
(1,832)  
1,407   
27,135   

26.1% 
-12.0 
47.6 
21.9 % 

Other expense (income) 

Other expense (income), which includes interest expense, interest income and foreign currency exchange loss (gain), decreased by $3.0 million 
to $0.4 million in fiscal 2012 compared to $3.4 million in fiscal 2011.  In fiscal 2012, we had net interest income of $0.6 million compared 
to net interest expense of $4.2 million in fiscal 2011 primarily due to our repayment of $75.0 million in fixed-rate notes in June 2011 as well as 
the effect of an interest rate swap that matured in March 2011.  This benefit was offset by foreign exchange losses of $1.0 million in fiscal 2012 
compared to foreign exchange gains of $0.8 million in fiscal 2011.  

Provision for income taxes 

Our effective tax rate was 37.0% for fiscal 2012 compared to 36.6% for fiscal 2011.  This increase was primarily due to the fact that the 2011 
rate benefited from the reversal of tax contingency reserves related to the resolution of certain state tax audits.  

Liquidity and Capital Resources 

General   

For the fiscal year ended August 31, 2013, we had a net increase in cash and cash equivalents of $77.4 million.  As of August 31, 2013, we had 
cash and cash equivalents of $197.5 million and working capital of $302.5 million. We believe that current cash and cash equivalent balances, 
cash generated from operations and amounts available under our Credit Agreement (defined below) will be sufficient to meet our currently 
anticipated working capital and capital expenditure requirements for at least the next 12 months.  For fiscal 2014, we anticipate that that our 
capital expenditure investment will be between $90 million and $100 million which will be impacted by our continued investment in our 
project to update our customer relationship management system 

23 

 
 
 
 
 
 
 
 
 
   
 
 
 
  
 
 
   
 
 
 
 
 
 
 
   
 
   
 
 
   
 
  
   
 
 
   
 
 
 
 
   
 
 
 
 
 
 
 
 
 
Sources and uses of cash   

During the fiscal year ended August 31, 2013, we generated cash from operating activities of $211.6 million resulting primarily from net 
income of $116.7 million, net of non-cash amounts for depreciation, amortization and accretion of $71.1 million and share based compensation 
of $6.3 million.  We also generated cash as a result of a decrease in inventories of $1.1 million, a decrease in rental merchandise in service of 
$7.1 million and an increase in accounts payable and accrued liabilities of $11.6 million in fiscal 2013 as compared to fiscal 2012.  In addition, 
the Company’s cash position also benefited from a change in tax regulations impacting the timing of deductions allowable for certain 
merchandise in service.  These inflows were partially offset by an increase in receivables of $6.7 million, an increase in prepaid expenses of 
$0.9 million and a decrease in accrued income taxes of $15.4 million in fiscal 2013 as compared to fiscal 2012.  We used cash during fiscal 
2013 to invest $103.5 million in capital expenditures, of which $20.8 million related to our ongoing project to update our customer relationship 
management system, as well as fund the acquisition of businesses in the amount of approximately $30.7 million.  In addition, we remitted $3.3 
million in taxes in fiscal 2013 which were withheld in the form of Common Stock and related to the vesting of equity awards. 

As of August 31, 2013, we have accumulated $61.4 million in cash outside the United States that is expected to be invested indefinitely outside 
the United States.  If these funds were distributed to the U.S. in the form of dividends, the Company would be subject to additional U.S. income 
taxes. 

Long-term debt and borrowing capacity  

On May 5, 2011, we entered into a $250.0 million unsecured revolving credit agreement (the “Credit Agreement”) with a syndicate of banks, 
which matures on May 4, 2016.  Under the Credit Agreement, we are able to borrow funds at variable interest rates based on, at our election, 
the Eurodollar rate or a base rate, plus in each case a spread based on our consolidated funded debt ratio.  Availability of credit requires 
compliance with certain financial and other covenants, including a maximum consolidated funded debt ratio and minimum consolidated interest 
coverage ratio as defined in the Credit Agreement.  We test our compliance with these financial covenants on a fiscal quarterly basis. At 
August 31, 2013, the interest rates applicable to our borrowings under the Credit Agreement would be calculated as LIBOR plus 100 basis 
points at the time of the respective borrowing.  As of August 31, 2013, we had no outstanding borrowings, letters of credit amounting to $47.1 
million and $202.9 million available for borrowing under the Credit Agreement.  

Prior to May 5, 2011, we had a $225.0 million unsecured revolving credit agreement (the “Prior Credit Agreement”) with a syndicate of banks, 
which was scheduled to mature on September 13, 2011.  In connection with our entry into the Credit Agreement, we terminated the Prior Credit 
Agreement.     

On June 14, 2004, we issued $75.0 million of fixed rate notes (“Fixed Rate Notes”) pursuant to a Note Purchase Agreement with a seven year 
term and bearing interest at 5.27%.  The Fixed Rate Notes matured on June 14, 2011 and were repaid with approximately $45.0 million from 
our cash reserves and $30.0 million of borrowing under our Credit Agreement. 

On September 14, 2006, we issued $100.0 million of floating rates notes (“Floating Rate Notes”) pursuant to a Note Purchase Agreement 
(“2006 Note Agreement”), which bore interest at LIBOR plus 50 basis points.  On September 14, 2013, the Floating Rate Notes matured and 
were repaid with $100.0 million from our cash reserves. 

As of August 31, 2013, we were in compliance with all covenants under the Credit Agreement and the 2006 Note Agreement. 

In January 2008, we entered into an interest rate swap agreement to manage our exposure to interest rate movements and the related effect on 
our variable rate debt.  The swap agreement, with a notional amount of $100.0 million, matured on March 14, 2011. We paid a fixed rate of 
3.51% and received a variable rate tied to the three month LIBOR rate. We accounted for this instrument as a cash flow hedge in accordance 
with US GAAP and, as a result, recorded all changes in the fair value of the swap agreement in accumulated other comprehensive income, a 
component of shareholders’ equity.  

Environmental and Legal Contingencies  

We are subject to various federal, state and local laws and regulations governing, among other things, air emissions, wastewater discharges, and 
the generation, handling, storage, transportation, treatment and disposal of hazardous wastes and other substances. In particular, industrial 
laundries currently use and must dispose of detergent waste water and other residues, and, in the past, used perchloroethylene and other dry 
cleaning solvents. We are attentive to the environmental concerns surrounding the disposal of these materials and have, through the years, 
taken measures to avoid their improper disposal. Over the years, we have settled, or contributed to the settlement of, actions or claims brought 
against us relating to the disposal of hazardous materials and there can be no assurance that we will not have to expend material amounts to 
remediate the consequences of any such disposal in the future. 

24 

 
 
 
 
 
 
 
 
 
 
 
 
US GAAP requires that a liability for contingencies be recorded when it is probable that a liability has been incurred and the amount of the 
liability can be reasonably estimated. Significant judgment is required to determine the existence of a liability, as well as the amount to be 
recorded. We regularly consult with attorneys and outside consultants in our consideration of the relevant facts and circumstances before 
recording a contingent liability. Changes in enacted laws, regulatory orders or decrees, management’s estimates of costs, insurance proceeds, 
participation by other parties, the timing of payments and the input of outside consultants and attorneys based on changing legal or factual 
circumstances could have a material impact on the amounts recorded for environmental and other contingent liabilities.  

Under environmental laws, an owner or lessee of real estate may be liable for the costs of removal or remediation of certain hazardous or toxic 
substances located on, or in, or emanating from such property, as well as related costs of investigation and property damage. Such laws often 
impose liability without regard to whether the owner or lessee knew of, or was responsible for, the presence of such hazardous or toxic 
substances. There can be no assurances that acquired or leased locations have been operated in compliance with environmental laws and 
regulations or that future uses or conditions will not result in the imposition of liability upon our Company under such laws or expose our 
Company to third party actions such as tort suits. We continue to address environmental conditions under terms of consent orders negotiated 
with the applicable environmental authorities or otherwise with respect to sites located in or related to Woburn, Massachusetts, Somerville, 
Massachusetts, Springfield, Massachusetts, Uvalde, Texas, Stockton, California, three sites related to former operations in Williamstown, 
Vermont, as well as sites located in Goldsboro, North Carolina, Wilmington, North Carolina and Landover, Maryland. 

We have accrued certain costs related to the sites described above as it has been determined that the costs are probable and can be reasonably 
estimated. We continue to implement mitigation measures and to monitor environmental conditions at the Somerville, Massachusetts site. We 
also have potential exposure related to an additional parcel of land (the “Central Area”) related to the Woburn, Massachusetts site discussed 
above. Currently, the consent decree for the Woburn site does not define or require any remediation work in the Central Area. The United 
States Environmental Protection Agency (the “EPA”) has provided us and other signatories to the consent decree with comments on the design 
and implementation of groundwater and soil remedies at the Woburn site and investigation of environmental conditions in the Central Area.  
We, and other signatories, have implemented and proposed to do additional work at the Woburn site but many of the EPA’s comments remain 
to be resolved.  We have accrued costs to perform certain work responsive to EPA's comments.   In addition, we have received notices of 
violations from Region 1 of the EPA under the Clean Air Act regarding our failure to obtain certain permits allegedly necessary with respect to 
the laundering of soiled towels at seven New England facilities, and we are addressing these matters.  We believe that it is probable that Region 
1 of the EPA may seek to impose penalties against us in connection with these seven New England facilities, but we are unable to reasonably 
estimate the amount of the penalties that may be sought.   

We routinely review and evaluate sites that may require remediation and monitoring and determine our estimated costs based on various 
estimates and assumptions. These estimates are developed using our internal sources or by third-party environmental engineers or other service 
providers. Internally developed estimates are based on:  

   • 

  Management’s judgment and experience in remediating and monitoring our sites; 

   • 

  Information available from regulatory agencies as to costs of remediation and monitoring; 

   • 

  The number, financial resources and relative degree of responsibility of other potentially responsible parties 

(PRPs) who may be liable for remediation and monitoring of a specific site; and 

   • 

  The typical allocation of costs among PRPs. 

There is usually a range of reasonable estimates of the costs associated with each site. Our accruals represent the amount within the range that 
constitutes our best estimate. When we believe that both the amount of a particular liability and the timing of the payments are reliably 
determinable, we adjust the cost in current dollars using a rate of 3% for inflation until the time of expected payment and discount the cost to 
present value using current risk-free interest rates. As of August 31, 2013, the risk-free interest rates we utilized ranged from 2.8% to 3.7%. 

25 

 
 
 
 
 
  
  
  
 
 
For environmental liabilities that have been discounted, we include interest accretion, based on the effective interest method, in selling and 
administrative expenses on the Consolidated Statements of Income. The changes to the amounts of our environmental liabilities for the years 
ended August 31, 2013 and August 25, 2012 are as follows (in thousands): 

Year ended 
Beginning balance 
Costs incurred for which reserves have been provided 
Insurance proceeds received 
Interest accretion 
Changes in discount rates 
Revisions in estimates 

Ending balance 

     $

August 31, 
2013 
20,020 
(1,862 ) 
282 
542 
(1,585 ) 
2,283 

 $ 

August 25, 
2012 
18,368  
(1,277)
209  
631  
1,346 
743  

    $

19,680 

 $ 

20,020 

Anticipated payments and insurance proceeds of currently identified environmental remediation liabilities as of August 31, 2013 for the next 
five fiscal years and thereafter, as measured in current dollars, are reflected below (in thousands). 

Fiscal year ended August 
Estimated costs – current dollars 

     $ 

2014 
5,317   $ 

2015
2,620  $

2016
1,887  $

2017

2018

865  $

797   $ 

Thereafter
12,421  

$

Total
23,907 

Estimated insurance proceeds 

(159 ) 

(173) 

(159) 

(173) 

(159 ) 

(1,593 ) 

(2,416) 

Net anticipated costs 

     $ 

5,158   $ 

2,447  $

1,728  $

692  $

638   $ 

10,828  

$

21,491 

Effect of inflation 
Effect of discounting 

Balance as of August 31, 2013 

7,055 
(8,866) 

$

19,680 

Estimated insurance proceeds are primarily received from an annuity received as part of our legal settlement with an insurance company. 
Annual proceeds of approximately $0.3 million are deposited into an escrow account which funds remediation and monitoring costs for three 
sites related to our former operations in Williamstown, Vermont. Annual proceeds received but not expended in the current year accumulate in 
this account and may be used in future years for costs related to this site through the year 2027. As of August 31, 2013, the balance in this 
escrow account, which is held in a trust and is not recorded in our Consolidated Balance Sheet, was approximately $3.3 million. Also included 
in estimated insurance proceeds are amounts we are entitled to receive pursuant to legal settlements as reimbursements from three insurance 
companies for estimated costs at the site in Uvalde, Texas. 

Our nuclear garment decontamination facilities are licensed by the Nuclear Regulatory Commission (“NRC”), or, in certain cases, by the 
applicable state agency, and are subject to regulation by federal, state and local authorities. There can be no assurance that such regulation will 
not lead to material disruptions in our garment decontamination business. 

From time to time, we are also subject to legal proceedings and claims arising from the conduct of our business operations, including litigation 
related to charges for certain ancillary services on invoices, personal injury claims, customer contract matters, employment claims and 
environmental matters as described above. 

While it is impossible for us to ascertain the ultimate legal and financial liability with respect to contingent liabilities, including lawsuits and 
environmental contingencies, we believe that the aggregate amount of such liabilities, if any, in excess of amounts covered by insurance have 
been properly accrued in accordance with accounting principles generally accepted in the United States.  It is possible, however, that the future 
financial position and/or results of operations for any particular future period could be materially affected by changes in our assumptions or 
strategies related to these contingencies or changes out of our control. 

In addition, on December 31, 2012, we received a letter from counsel for New England Compounding Center (“NECC”) demanding, among 
other things, that we indemnify NECC regarding claims made against NECC, including those related to NECC’s highly-publicized 
compounding and sale of tainted methylprednisolone acetate.  This demand relates to the limited, once-a-month cleaning services we provided 
to portions of NECC’s cleanroom facilities.  Based on our preliminary review of this matter, we believe that NECC’s claims are without 
merit.  We have notified our insurers of claims associated with this matter and preliminary discussions concerning coverage are ongoing.  In 
June 2013, we received a subpoena from the Plaintiffs’ Steering Committee (PSC) appointed in conjunction with the NECC multi-district 
litigation proceeding seeking information relating to the NECC matter.  During August 2013, we responded to the PSC regarding the subpoena. 
On September 20, 2013, we entered into a tolling agreement with the PSC which, among other things, tolled defenses based on statutes of 
limitations with respect to certain claimants.  To date, a significant number of lawsuits have been brought against NECC and other defendants 
from persons who were allegedly harmed as a result of NECC’s compounds.  Through the date of this filing, these lawsuits have not named us 
as a defendant. Based partially on communication with the PSC, we believe that over the course of the next year we may face a number of 

26 

 
 
    
 
  
    
 
    
    
 
    
   
 
    
 
    
 
    
 
   
  
 
 
 
   
 
  
 
 
 
 
  
 
  
 
    
  
  
 
 
 
  
 
   
 
  
 
 
 
 
  
 
  
 
 
   
 
 
 
 
 
 
 
    
 
   
 
   
 
   
 
   
 
   
 
 
    
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
 
 
 
 
 
 
    
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
lawsuits related to this matter.  While we are unable to ascertain the ultimate outcome of this matter, based on the information currently 
available, we believe that a loss with respect to this matter is neither probable nor remote, and we are unable to reasonably assess an estimate or 
range of estimates of any potential losses. If we are found to be liable with respect to claims brought against us relating to NECC that are not 
covered by our insurance, we may incur liabilities that are material to our financial condition and operating results. 

Acquisitions 

As part of our business, we regularly evaluate opportunities to acquire other garment service companies. In recent years, we have typically paid 
for acquisitions with cash and may continue to do so in the future. To pay for an acquisition, we may use cash on hand, cash generated from 
operations or borrowings under our Credit Agreement, or we may pursue other forms of debt financing. Our ability to secure short-term and 
long-term debt financing in the future will depend on several factors, including our future profitability, our levels of debt and equity, and the 
overall credit and equity market environments. 

Contractual Obligations and Other Commercial Commitments 

The following information is presented as of August 31, 2013 (in thousands). 

Contractual Obligations 
Floating Rate Notes (1) 
Other debt 

Total debt 
Retirement plan benefit payments 
Operating leases 

Payments Due by Fiscal Period

Total

Less 
than 1 
year

1 - 3 
years 

   $ 100,000  
11,408  

$ 100,000  
11,253  

$

$ 

—   
—   

3 - 5 
years 

More than 
5 years

$

—  
—  

— 
155 

  111,408  
26,064 
26,227  

  111,253  
1,407 
6,613  

—   
2,473  
11,184   

—  
2,715 
5,698  

155 
19,469 
2,732 

Total contractual cash obligations 

   $ 163,699  

$ 119,273  

$

13,657   

$ 

8,413  

$

22,356 

(1) In September 2013, we repaid all of the outstanding Floating Rate Notes utilizing cash on hand. 

We have uncertain tax positions that are reserved totaling $0.9 million as of August 31, 2013 that are excluded from the above table as we 
cannot make a reasonably reliable estimate of the period of cash settlement with the respective taxing authority. 

As discussed above under “Long-Term Debt and Borrowing Capacity”, as of August 31, 2013, we had borrowing capacity of $250.0 million 
under our Credit Agreement, of which approximately $202.9 million was available for borrowing. Also, as of such date, we had no outstanding 
borrowings and letters of credit outstanding of $47.1 million.  All letters of credit expire in less than one year.  

Off Balance Sheet Arrangements  

At August 31, 2013 and August 25, 2012, we did not have any off balance sheet arrangements, as defined in Item 303(a)(4)(ii) of Securities and 
Exchange Commission Regulation S-K. 

Seasonality 

Historically, our revenues and operating results have varied from quarter to quarter and are expected to continue to fluctuate in the future. 
These fluctuations have been due to a number of factors, including: general economic conditions in our markets; the timing of acquisitions and 
of commencing start-up operations and related costs; our effectiveness in integrating acquired businesses and start-up operations; the timing of 
nuclear plant outages; capital expenditures; seasonal rental and purchasing patterns of our customers; and price changes in response to 
competitive factors. In addition, our operating results historically have been lower during the second and fourth fiscal quarters than during the 
other quarters of the fiscal year. The operating results for any historical quarter are not necessarily indicative of the results to be expected for an 
entire fiscal year or any other interim periods. 

Effects of Inflation 

In general, we believe that our results of operations are not dependent on moderate changes in the inflation rate.  Historically, we have been 
able to manage the impacts of more significant changes in inflation rates through our customer relationships, customer agreements that 
generally provide for price increases consistent with the rate of inflation, and continued focus on improvements of operational productivity. 

27 

 
 
 
 
 
 
  
  
  
 
 
 
  
 
 
 
 
 
 
  
 
 
 
  
  
 
  
 
 
 
 
  
  
 
 
 
  
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
Energy Costs 

Significant increases in energy costs, specifically with respect to natural gas and gasoline, can materially affect our results of operations and 
financial condition. During fiscal 2013, our energy costs, which include fuel, natural gas, and electricity, represented approximately 5.0% of 
our total revenue. 

Recent Accounting Pronouncements  

In May 2011, the FASB issued updated accounting guidance to amend existing requirements for fair value measurements and disclosures.  The 
guidance expands the disclosure requirements around fair value measurements categorized in Level 3 of the fair value hierarchy and requires 
disclosure of the level in the fair value hierarchy of items that are not measured at fair value but whose fair value must be disclosed.  It also 
clarifies and expands upon existing requirements for fair value measurements of financial assets and liabilities as well as instruments classified 
in shareholders’ equity.  The guidance was effective for interim and annual financial periods beginning after December 15, 2011.  We adopted 
this revised guidance on August 26, 2012 and the adoption did not have a material impact on our financial statements. 

In June 2011, the FASB issued updated accounting guidance that improves the comparability, consistency, and transparency of financial 
reporting and increases the prominence of items reported in other comprehensive income by eliminating the option to present components of 
other comprehensive income as part of the statement of changes in shareholders’ equity.  The amendments to the existing standard require that 
all nonowner changes in shareholders’ equity be presented either in a single continuous statement of comprehensive income or in two separate 
but consecutive statements.  The amendments to the existing standard do not change the current option for presenting components of other 
comprehensive income (“OCI”) gross or net of the effect of income taxes, provided that such tax effects are presented in the statement in which 
OCI is presented or disclosed in the notes to the financial statements.  Additionally, the standard does not affect the calculation or reporting of 
earnings per share.  This guidance was effective for annual reporting periods, and any interim periods within those annual periods, that begin 
after December 15, 2011 and is to be applied retrospectively, with early adoption permitted. We adopted this revised guidance on August 26, 
2012 and the adoption did not have a material impact on our financial statements. 

In September 2011, the FASB issued updated guidance intended to simplify how entities, both public and nonpublic, test for goodwill 
impairment.  This guidance permits an entity to first assess qualitative factors to determine whether it is more likely than not that the fair value 
of a reporting unit is less than its carrying amount as a basis for determining whether it is necessary to perform the two-step goodwill 
impairment test.  Also, the guidance improves the examples of events and circumstances that an entity having a reporting unit with a zero or 
negative carrying amount should consider in determining whether to measure an impairment loss, if any, under the second step of the goodwill 
impairment test.  This guidance was effective for annual and interim goodwill impairment tests performed for fiscal years beginning after 
December 15, 2011, with early adoption permitted.  We adopted this revised guidance on August 26, 2012 and the adoption did not have a 
material impact on our financial statements. 

In February 2013, the FASB issued updated accounting guidance that improves the reporting of reclassifications out of accumulated other 
comprehensive income.  The amendments in this updated guidance require an entity to report the effect of significant reclassifications out of 
accumulated other comprehensive income on the respective line items in net income if the amount being reclassified is required under US 
GAAP to be reclassified in its entirety to net income.  For other amounts that are not required under US GAAP to be reclassified in their 
entirety to net income in the same reporting period, an entity is required to cross-reference other disclosures required under US GAAP that 
provide additional detail about those amounts.  This guidance was effective for annual reporting periods, and any interim periods within those 
annual periods, that begin after December 15, 2012 and is to be applied prospectively, with early adoption permitted. We do not expect this 
guidance to have a material impact on our financial statements. 

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 

Foreign Currency Exchange Risk 

We have determined that all of our foreign subsidiaries operate primarily in local currencies that represent the functional currencies of such 
subsidiaries. All assets and liabilities of our foreign subsidiaries are translated into U.S. dollars using the exchange rate prevailing at the 
balance sheet date. The effect of exchange rate fluctuations on the translation of assets and liabilities are recorded as a component of 
shareholders’ equity. Revenues and expenses are translated at the average exchange rates in effect during each month of the fiscal year. As 
such, our financial condition and operating results are affected by fluctuations in the value of the U.S. dollar as compared to currencies in 
foreign countries.  Revenues denominated in currencies other than the U.S. dollar represented approximately 8.8%, 8.9% and 9.3% of total 
consolidated revenues for the fiscal years ended August 31, 2013, August 25, 2012 and August 27, 2011, respectively.  Total assets 
denominated in currencies other than the U.S. dollar represented approximately 12.0%, 11.1% and 11.0% of total consolidated assets at August 
31, 2013, August 25, 2012 and August 27, 2011, respectively. If exchange rates had increased or decreased by 10% from the actual rates in 
effect during the year ended August 31, 2013, our revenues and assets for the year ended and as of August 31, 2013 would have increased or 
decreased by approximately $11.9 million and $16.6 million, respectively. 

28 

 
 
 
 
 
 
 
 
 
We do not operate a hedging program to mitigate the effect of a significant change in the value of our foreign subsidiaries functional 
currencies, which include the Canadian Dollar, Euro, British Pound, Mexican Peso and Nicaraguan Cordova, as compared to the U.S. dollar. 
Any gains or losses resulting from foreign currency transactions, including exchange rate fluctuations on intercompany accounts are reported as 
transaction (gains) losses in our other (income) expense. The intercompany payables and receivables are denominated in Canadian Dollars, 
Euros, British Pounds, Mexican Pesos and Nicaraguan Cordova. During the year ended August 31, 2013, transaction losses included in other 
(income) expense was approximately $0.1 million. If the exchange rates had changed by 10% during the year ended August 31, 2013, we 
would have recognized exchange gains or losses of approximately $1.0 million. 

Interest Rate Sensitivity 

We are exposed to market risk from changes in interest rates which may adversely affect our financial position, results of operations and cash 
flows. In seeking to minimize the risks from interest rate fluctuations, we manage these exposures through our regular operating and financing 
activities. As of August 31, 2013, we were exposed to interest rate risk primarily through our borrowings under our Credit Agreement with a 
syndicate of banks and our Floating Rate Notes which were purchased by a group of insurance companies pursuant to the 2006 Note 
Agreement. We repaid all of the outstanding Floating Rate Notes in September 2013.  Under both agreements, we borrow funds at variable 
interest rates based on the Eurodollar rate or LIBOR rates. If the LIBOR and Eurodollar rates fluctuated by 10% from the actual rates in effect 
during the year ended August 31, 2013, our interest expense would have fluctuated by approximately $0.1 million from the interest expense 
recognized for the year ended August 31, 2013. 

In January 2008, we entered into an interest rate swap agreement to manage our exposure to interest rate movements and the related effect on 
our variable rate debt.  The swap agreement, with a notional amount of $100.0 million, matured on March 14, 2011. We paid a fixed rate of 
3.51% and received a variable rate tied to the three month LIBOR rate. We accounted for this instrument as a cash flow hedge in accordance 
with US GAAP and, as a result, recorded all changes in the fair value of the swap agreement in accumulated other comprehensive income, a 
component of shareholders’ equity.  

29 

 
 
 
 
 
 
ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA 

Consolidated Statements of Income 
UniFirst Corporation and Subsidiaries 

Year ended 
(In thousands, except per share data) 
Revenues 

Operating expenses: 
Cost of revenues (1) 
Selling and administrative expenses (1) 
Depreciation and amortization 
     Total operating expenses 

Income from operations 

Other (income) expense: 
Interest expense 
Interest income 
Foreign exchange loss (gain)  
     Total other (income) expense 

Income before income taxes 
Provision for income taxes 

Net income 

Income per  share – Basic: 
Common Stock 
Class B Common Stock 

Income per  share – Diluted: 
Common Stock 

Income allocated to – Basic:  
Common Stock 
Class B Common Stock 

Income allocated to – Diluted:   
Common Stock 

Weighted average number of shares outstanding – Basic: 
Common Stock 
Class B Common Stock 

Weighted average number of shares outstanding – Diluted: 
Common Stock 

Dividends per share: 
Common Stock 
Class B Common Stock 

August 31, 
2013
$ 1,355,515  

August 25, 
2012 
$  1,256,289   

August 27, 
2011
$ 1,134,126  

836,174  
263,531  
69,607  
  1,169,312  

   797,944   
   240,798   
66,439   
   1,105,181   

712,309  
233,111  
64,733  
  1,010,153  

186,203  

   151,108   

123,973  

1,651  
(3,201) 
144 
(1,406) 

2,132   
(2,738 ) 
980  
374   

187,609  
70,924  

   150,734   
55,745   

$

116,685  

$ 

94,989   

$
$

$

$
$

6.14 
4.91 

$ 
$ 

5.02  
4.01  

5.81 

$ 

4.76  

91,916 
22,913 

$ 
$ 

74,643  
18,630  

$

114,927 

$ 

93,358  

14,975  
4,666  

14,882   
4,643   

6,738  
(2,552) 
(785) 
3,401  

120,572  
44,086  

76,486  

4.05 
3.24 

3.85 

59,944 
15,104 

75,118 

14,791 
4,658 

$

$
$

$

$
$

$

19,789  

19,616   

19,532  

$
$

0.15  
0.12  

$ 
$ 

0.15   
0.12   

$
$

0.15  
0.12  

(1) Exclusive of depreciation on the Company’s property, plant and equipment and amortization of its intangible assets. 

The accompanying notes are an integral part of these 
Consolidated Financial Statements. 

30 

 
 
 
  
  
 
 
 
 
 
  
 
 
 
 
 
  
 
  
  
 
 
  
  
 
 
  
  
 
  
 
  
  
 
 
 
 
 
  
 
  
  
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
  
  
 
  
 
  
  
 
  
 
  
  
 
  
 
  
  
 
  
 
 
 
 
 
 
  
 
  
  
 
 
  
  
 
  
 
 
 
 
 
 
  
 
  
  
 
 
 
 
 
  
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
  
 
 
 
  
 
 
 
 
 
 
  
 
 
 
 
 
  
 
  
  
 
  
 
 
 
 
 
 
  
 
 
 
 
 
  
 
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
Consolidated Statements of Comprehensive Income 
UniFirst Corporation and Subsidiaries 

Year ended 
(In thousands) 
Net Income 

Other comprehensive (loss) income, net of tax: 
Foreign currency translation adjustments 
Pension benefit liabilities, net (1) 
Change in interest rate swap, net (1) 

     Other comprehensive (loss) income  

     Comprehensive income 

(1)  These amounts are shown net of the effect of income taxes. 

August 31, 
2013
116,685  

$

August 25, 
2012 
94,989   

$ 

August 27, 
2011
76,486  

$

(6,081) 
255  
— 

(2,204 )  
(362 )  
—  

(5,826) 

(2,566 )  

6,562  
420  
992 

7,974  

110,859  

92,423   

84,460  

31 

 
 
 
 
  
  
 
 
 
 
 
  
 
 
 
 
 
  
 
  
  
 
  
 
  
  
 
  
 
 
 
 
 
  
  
 
  
  
   
 
  
  
  
 
  
 
 
 
 
 
 
  
 
  
  
 
  
 
 
 
 
Consolidated Balance Sheets 
UniFirst Corporation and Subsidiaries 

(In thousands, except share and par value data) 

Assets 

Current Assets: 
Cash and cash equivalents 
Receivables, less reserves of $4,894 and $5,152 respectively  
Inventories 
Rental merchandise in service 
Prepaid and deferred income taxes 
Prepaid expenses 

Total current assets 

Property, plant and equipment: 
Land, buildings and leasehold improvements 
Machinery and equipment 
Motor vehicles 

Total property, plant and equipment 
Less -- accumulated depreciation 

Total property, plant and equipment, net 

Goodwill 
Customer contracts, net 
Other intangible assets, net 
Other assets 
Total assets 

Liabilities and shareholders' equity 
Current liabilities: 
Loans payable and current maturities of long-term debt 
Accounts payable 
Accrued liabilities 
Accrued and deferred income taxes 

Total current liabilities 

Long-term liabilities: 
Long-term debt, net of current maturities 
Accrued liabilities 
Accrued and deferred income taxes 

Total long-term liabilities 

Commitments and Contingencies (Note 11) 
Shareholders' equity: 
Preferred Stock, $1.00 par value; 2,000,000 shares authorized; no shares issued and 
outstanding 
Common Stock, $0.10 par value; 30,000,000 shares authorized; 15,129,524 and 15,064,069
issued and outstanding in 2013 and 2012, respectively 
Class B Common Stock, $0.10 par value; 20,000,000 shares authorized; 4,873,277 and 
4,885,277 issued and outstanding in 2013 and 2012, respectively 
Capital surplus 
Retained earnings 
Accumulated other comprehensive income  

Total shareholders' equity 

Total liabilities and shareholders’ equity 

$

$

$

August 31, 
2013

August 25, 
2012

197,479   
142,217   
74,351   
132,630   
7,079   
7,618   

$

120,123  
135,327  
75,420  
138,284  
12,785  
5,741  

561,374   

487,680  

376,222   
474,402   
153,219   

1,003,843   
546,157   

355,568  
425,274  
141,370  

922,212  
510,008  

457,686   

412,204  

302,363   
47,397  
1,947   
2,658   
1,373,425   

288,137  
48,580 
1,951  
1,982  
$ 1,240,534  

$

111,253   
54,221   
86,994   
6,421  

6,831  
52,340  
78,174  
8,180 

258,889   

145,525  

155   
45,037  
55,946  

100,155  
43,420 
54,509 

101,138   

198,084  

—   

—  

1,513  

1,506 

487   
51,445   
958,508   
1,445   

488 
42,984  
844,676  
7,271  

1,013,398   

896,925  

$

1,373,425   

$ 1,240,534  

The accompanying notes are an integral part of these 
Consolidated Financial Statements. 

32 

 
 
 
 
 
 
  
 
 
 
  
  
   
  
  
  
  
  
 
 
  
  
 
 
  
  
 
 
  
  
 
 
  
  
 
 
 
 
 
  
 
  
  
 
 
 
 
 
  
 
 
 
  
 
  
  
 
  
  
 
  
  
 
 
 
 
  
 
  
  
 
  
  
 
 
 
 
  
 
  
  
 
 
 
 
  
 
  
  
 
 
 
  
  
 
  
  
 
  
  
 
 
 
  
 
 
 
  
 
 
 
  
 
  
  
  
  
 
 
  
  
 
 
 
 
 
 
 
  
 
  
  
 
 
 
 
 
  
 
 
 
  
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
  
 
  
  
 
 
  
  
 
 
 
 
  
  
 
 
  
  
 
 
  
  
 
 
 
 
 
  
 
  
  
 
 
 
 
 
  
 
  
  
 
Consolidated Statements of Shareholders’ Equity 
UniFirst Corporation and Subsidiaries 

(In thousands) 

Balance, August 28, 2010 
Net income 
Pension benefit liabilities, net (1) 
Foreign currency translation 
Change in interest rate swap, net (1) 
Dividends declared 
Shares converted 
Share-based compensation 
Share-based awards exercised, net (1)(3)     

Balance, August 27, 2011 
Net income 
Pension benefit liabilities, net (1) 
Foreign currency translation 
Dividends declared 
Shares converted 
Share-based compensation, net (2) 
Share-based awards exercised, net (1)(3)     

Balance, August 25, 2012 
Net income 
Pension benefit liabilities, net (1) 
Foreign currency translation 
Dividends declared 
Shares converted 
Share-based compensation, net (2) 
Share-based awards exercised, net (1)(3)     
Balance, August 31, 2013 

Common 
Shares 

Class B 
Common 
Shares

Common 
Stock

Class B 
Common
Stock

Capital 
Surplus

Retained 
Earnings 

Accumulated 
Other 
Comprehensive 
Income 
(Loss)

Total 
Equity

14,913  
—  
—  
—  
—  
—  
26  
6  
42  

14,987  
—  
—  
—  
—  
3  
1  
73  

15,064  
—  
—  
—  
—  
12  
(36 ) 
90  
15,130  

  4,913 
— 
— 
— 
— 
— 
(26) 
— 
— 

  4,887 
— 
— 
— 
— 
(3) 
— 
— 

  4,884 
— 
— 
— 
— 
(12) 
— 
— 
  4,872 

$

$

$

$

1,491 
— 
— 
— 
— 
— 
3 
1 
4 

1,499 
— 
— 
— 
— 
— 
— 
7 

1,506 
— 
— 
— 
— 
1 
(3) 
9 
1,513 

$ 491 
— 
— 
— 
— 
— 
(3) 
— 
— 

$ 488 
— 
— 
— 
— 
— 
— 
— 

$ 488 
— 
— 
— 
— 
(1) 
— 
— 
$ 487 

$

$

$

$

25,329 
— 
— 
— 
— 
— 
— 
6,731 
1,528 

33,588 
— 
— 
— 
— 
— 
6,578 
2,818 

42,984 
— 
— 
— 
— 
— 
2,982 
5,479 
51,445 

$

$

$

$

678,876   $ 
76,486  
—  
—  
—  
(2,832 ) 
—  
—  
—  

752,530   $ 
94,989  
—  
—  
(2,843 ) 
—  
—  
—  

844,676   $ 
116,685  
—  
—  
(2,853 ) 
—  
—  
—  
958,508   $ 

1,863 
— 
420 
6,562 
992 
— 
— 
— 
— 

9,837 
— 
(362) 
(2,204) 
— 
— 
— 
— 

7,271 
— 
255 
(6,081) 
— 
— 
— 
— 
1,445 

$

$

$

$

708,050 
76,486 
420 
6,562 
992 
(2,832) 
— 
6,732 
1,532 

797,942 
94,989 
(362) 
(2,204) 
(2,843) 
— 
6,578 
2,825 

896,925 
116,685 
255 
(6,081) 
(2,853) 
— 
2,979 
5,488 
1,013,398 

(1)  These amounts are shown net of the effect of income taxes  

(2)  These amounts are shown  net of any shares withheld by the Company to satisfy certain tax withholdings obligations in connection with the vesting of certain shares of 

restricted stock.   

(3)  These amounts include excess tax benefits that the Company realized as part of the exercise of share-based awards. 

The accompanying notes are an integral part of these 
Consolidated Financial Statements. 

33 

 
 
 
    
  
  
 
 
 
 
 
  
 
 
 
    
  
    
  
 
 
    
  
 
 
   
 
 
 
   
 
 
 
    
  
 
 
    
  
 
 
   
 
 
 
 
 
 
 
   
 
  
 
 
 
 
 
  
 
 
 
   
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
   
 
  
 
 
 
 
 
  
 
 
 
   
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
   
 
 
   
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
Consolidated Statements of Cash Flows 
UniFirst Corporation and Subsidiaries 

Year ended 
(In thousands) 
Cash flows from operating activities: 
Net income 
Adjustments to reconcile net income to cash provided by operating activities: 
  Depreciation 
  Amortization of intangible assets 
  Amortization of deferred financing costs 
  Share-based compensation 
  Accretion on environmental contingencies 
  Accretion on asset retirement obligations 
  Deferred income taxes 
  Changes in assets and liabilities, net of acquisitions: 
     Receivables 
     Inventories 
     Rental merchandise in service 
     Prepaid expenses 
     Accounts payable 
     Accrued liabilities 
     Prepaid and accrued income taxes 
Net cash provided by operating activities 

Cash flows from investing activities: 
  Acquisition of businesses, net of cash acquired 
  Capital expenditures 
  Other 
Net cash used in investing activities 

Cash flows from financing activities: 
Proceeds from loans payable and long-term debt 
Payments on loans payable and long-term debt 
Payments of deferred financing costs 
Proceeds from exercise of Common Stock options, including excess tax benefits 
Taxes withheld and paid related to net share settlement of equity awards
Payment of cash dividends 
Net cash provided by (used in) financing activities 

Effect of exchange rate changes 

Net increase (decrease) in cash and cash equivalents 
Cash and cash equivalents at beginning of period 

Cash and cash equivalents at end of period 

Supplemental disclosure of cash flow information: 
     Interest paid 
     Income taxes paid, net of refunds received 

August 31, 
2013

August 25, 
2012 

August 27, 
2011

$

116,685 

$

94,989   

$

76,486 

59,810 
9,797 
238 
6,315 
542 
676 
20,666 

(6,666) 
1,146 
7,079 
(939) 
2,130 
9,452 
(15,360) 
211,571 

(30,714) 
(103,526) 
54 
(134,186) 

4,533 
(24) 
— 
5,488 
(3,332) 
(2,851) 
3,814 

(3,843) 

77,356 
120,123 

197,479 

1,524 
63,069 

$

$
$

55,877   
10,562   
238   
6,714  
631   
632   
(330 ) 

(7,595 ) 
590  
(12,017 ) 
(1,763 ) 
(3,688 ) 
3,217   
11,360  
159,417   

—  
(74,549 ) 
(508 ) 
(75,057 ) 

42,711   
(55,851 ) 
—  
2,410   
—  
(2,840 ) 
(13,570 ) 

54,188 
10,545 
261 
6,732 
681 
589 
13,318 

(20,881)
(28,413)
(36,369)
(247) 
9,796 
2,654 
(3,147)
86,193 

(32,556)
(63,847)
(397)
(96,800)

30,000 
(91,464)
(975)
1,360 
— 
(2,830)
(63,909)

521   

2,070 

71,311   
48,812   

(72,446) 
121,258 

120,123   

$

48,812 

1,890   
44,732   

$
$

7,866 
33,819 

$

$
$

The accompanying notes are an integral part of these 
Consolidated Financial Statements. 

34 

 
 
    
   
  
   
  
   
 
    
   
 
  
 
    
 
 
 
    
 
 
 
    
 
 
 
   
    
 
 
 
    
 
 
 
   
    
 
 
 
   
 
 
    
 
 
 
    
 
 
 
    
 
 
 
    
 
 
 
    
 
 
 
    
 
 
 
    
 
 
 
    
 
 
 
 
   
 
  
 
   
 
  
 
    
 
 
 
    
 
 
 
    
 
 
 
    
 
 
 
 
   
 
  
 
   
 
  
 
    
 
 
 
    
 
 
 
   
    
 
 
 
   
    
 
 
 
    
 
 
 
 
   
 
  
 
    
 
 
 
 
   
 
  
 
    
 
 
 
    
 
 
 
 
   
 
  
 
    
 
   
 
  
 
   
 
  
 
   
   
 
 
Notes to Consolidated Financial Statements 
UniFirst Corporation and Subsidiaries 

1. Summary of Significant Accounting Policies 

Business Description 

UniFirst Corporation (the “Company”) is one of the largest providers of workplace uniforms and protective clothing in the United States. The 
Company designs, manufactures, personalizes, rents, cleans, delivers, and sells a wide range of uniforms and protective clothing, including 
shirts, pants, jackets, coveralls, lab coats, smocks, aprons and specialized protective wear, such as flame resistant and high visibility garments.  
The Company also rents industrial wiping products, floor mats, facility service products and other non-garment items, and provides first aid 
cabinet services and other safety supplies, to a variety of manufacturers, retailers and service companies.  

The Company serves businesses of all sizes in numerous industry categories. Typical customers include automobile service centers and dealers, 
delivery services, food and general merchandise retailers, food processors and service operations, light manufacturers, maintenance facilities, 
restaurants, service companies, soft and durable goods wholesalers, transportation companies, and others who require employee clothing for 
image, identification, protection or utility purposes. The Company also provides its customers with restroom and cleaning supplies, including 
air fresheners, paper products and hand soaps.  

At certain specialized facilities, the Company decontaminates and cleans work clothes and other items that may have been exposed to 
radioactive materials and services special cleanroom protective wear. Typical customers for these specialized services include government 
agencies, research and development laboratories, high technology companies and utilities operating nuclear reactors.   

As discussed and described in Note 15, “Segment Reporting”, to these Consolidated Financial Statements, the Company has five reporting 
segments: US and Canadian Rental and Cleaning, Manufacturing (“MFG”), Specialty Garments Rental and Cleaning (“Specialty Garments”), 
First Aid and Corporate. The operations of the US and Canadian Rental and Cleaning reporting segment are referred to by the Company as its 
“industrial laundry operations” and the locations related to this reporting segment are referred to as “industrial laundries”.  The Company refers 
to its US and Canadian Rental and Cleaning, MFG, and Corporate segments combined as its “Core Laundry Operations”. 

Principles of Consolidation 

The Consolidated Financial Statements include the accounts of the Company and its subsidiaries, all of which are wholly-owned. Intercompany 
balances and transactions are eliminated in consolidation. 

Use of Estimates 

The preparation of financial statements is in conformity with accounting principles generally accepted in the United States (“US GAAP”) 
which requires management to make estimates and assumptions that affect the reported amounts in the financial statements and accompanying 
notes. These estimates are based on historical information, current trends, and information available from other sources.  Actual results could 
differ from these estimates.  

Fiscal Year 

The Company’s fiscal year ends on the last Saturday in August. For financial reporting purposes, fiscal 2013 consisted of 53 weeks, and fiscal 
2012 and fiscal 2011 both consisted of 52 weeks.  The additional week was included in the fourth quarter of fiscal 2013. 

Cash and Cash Equivalents 

Cash and cash equivalents include cash in banks and bank short-term investments with maturities of less than ninety days. 

Financial Instruments 

The Company’s financial instruments, which may expose the Company to concentrations of credit risk, include cash and cash equivalents, 
receivables, accounts payable, loans payable and long-term debt. Each of these financial instruments is recorded at cost, which approximates its 
fair value given the short maturity of each financial instrument. 

Revenue Recognition and Allowance for Doubtful Accounts 

The Company recognizes revenue from rental operations in the period in which the services are provided. Direct sales revenue is recognized in 
the period in which the services are performed or when the product is shipped. Management judgments and estimates are used in determining 
the collectability of accounts receivable and evaluating the adequacy of the allowance for doubtful accounts. The Company considers specific 

35 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
accounts receivable and historical bad debt experience, customer credit worthiness, current economic trends and the age of outstanding 
balances as part of its evaluation. Changes in estimates are reflected in the period they become known. If the financial condition of the 
Company’s customers were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required. 
Material changes in its estimates may result in significant differences in the amount and timing of bad debt expense recognition for any given 
period. Revenues do not include taxes we collect from our customers and remit to governmental authorities. 

Inventories and Rental Merchandise in Service 

Inventories are stated at the lower of cost or market value, net of any reserve for excess and obsolete inventory. Judgments and estimates are 
used in determining the likelihood that new goods on hand can be sold to customers or used in rental operations. Historical inventory usage and 
current revenue trends are considered in estimating both excess and obsolete inventories. If actual product demand and market conditions are 
less favorable than those projected by management, additional inventory write-downs may be required. The Company uses the first-in, first-out 
(“FIFO”) method to value its inventories.  As of August 31, 2013, our inventories consisted of $16.7 million of raw materials, $2.4 million of 
work in process and $55.3 million of finished goods.  As of August 25, 2012, our inventories consisted of $18.2 million of raw materials, $1.0 
million of work in process and $56.2 million of finished goods. 

Rental merchandise in service is amortized, primarily on a straight-line basis, over the estimated service lives of the merchandise, which range 
from 6 to 36 months. In establishing estimated lives for merchandise in service, management considers historical experience and the intended 
use of the merchandise. Material differences may result in the amount and timing of operating profit for any period if management makes 
significant changes to these estimates. 

Property, plant and equipment 

Property, plant and equipment are recorded at cost. Expenditures for maintenance and repairs are expensed as incurred, while expenditures for 
renewals and betterments are capitalized. The Company provides for depreciation on the straight-line method based on the following estimated 
useful lives: 

Buildings (in years) 
Building components (in years) 
Leasehold improvements 

Machinery and equipment (in years) 
Motor vehicles (in years) 

30 - 40 
10 - 20 
 Shorter of useful life 
or term of lease 
3 - 10 
3 - 5  

Long-lived assets, including property, plant and equipment, are evaluated for impairment whenever events or circumstances indicate an asset 
may be impaired. There have been no material impairments of long-lived assets in fiscal 2013, 2012 or 2011. 

Goodwill and Other Intangible Assets 

In accordance with US GAAP, the Company does not amortize goodwill.  Instead, current accounting guidance requires that companies test 
goodwill for impairment on an annual basis.  Management completes its annual impairment test in the fourth quarter of each fiscal year.  In 
addition, US GAAP requires that companies test goodwill if events occur or circumstances change that would more likely than not reduce the 
fair value of a reporting unit to which goodwill is assigned below its carrying amount.  The Company’s evaluation considers changes in the 
operating environment, competitive information, market trends, operating performance and cash flow modeling. 

The Company cannot predict future economic conditions and their impact on the Company or the future market value of the Company's stock.  
A decline in the Company’s market capitalization and/or deterioration in general economic conditions could negatively and materially impact 
the Company's assumptions and assessment of the fair value of the Company's business. If general economic conditions or the Company's 
financial performance deteriorate, the Company may be required to record a goodwill impairment charge in the future which could have a 
material impact on the Company’s financial condition and results of operations.  

Definite-lived intangible assets are amortized over their useful lives, which are based on management’s estimates of the period that the assets 
will generate economic benefits. Definite-lived intangible assets are evaluated for impairment whenever events or changes in circumstances 
indicate that the carrying amount of the assets may not be recoverable in accordance with US GAAP. There were no impairments of goodwill 
or indicators of impairment for definite-lived intangible assets in fiscal 2013, 2012, or 2011. 

As of August 31, 2013, definite-lived intangible assets have a weighted average useful life of approximately 14.6 years.  Customer contracts 
have a weighted average useful life of approximately 14.9 years and other intangible assets, net, which consist of primarily, restrictive 
covenants, deferred financing costs and trademarks, have a weighted average useful life of approximately 5.1 years.  

36 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Environmental and Other Contingencies 

The Company is subject to legal proceedings and claims arising from the conduct of its business operations, including environmental matters, 
personal injury, customer contract matters and employment claims. Accounting principles generally accepted in the United States require that a 
liability for contingencies be recorded when it is probable that a liability has occurred and the amount of the liability can be reasonably 
estimated. Significant judgment is required to determine the existence of a liability, as well as the amount to be recorded. The Company 
regularly consults with attorneys and outside consultants, in its consideration of the relevant facts and circumstances, before recording a 
contingent liability. The Company records accruals for environmental and other contingencies based on enacted laws, regulatory orders or 
decrees, the Company’s estimates of costs, insurance proceeds, participation by other parties, the timing of payments, and the input of outside 
consultants and attorneys. 

The estimated liability for environmental contingencies has been discounted as of August 31, 2013 using risk-free interest rates ranging from 
2.8% to 3.7% over periods ranging from ten to thirty years. The estimated current costs, net of legal settlements with insurance carriers, have 
been adjusted for the estimated impact of inflation at 3% per year. Changes in enacted laws, regulatory orders or decrees, management’s 
estimates of costs, risk-free interest rates, insurance proceeds, participation by other parties, the timing of payments and the input of outside 
consultants and attorneys based on changing legal or factual circumstances could have a material impact on the amounts recorded for 
environmental and other contingent liabilities. Refer to Note 11, “Commitments and Contingencies”, of these Consolidated Financial 
Statements for additional discussion and analysis. 

Asset Retirement Obligations 

Under US GAAP, asset retirement obligations generally apply to legal obligations associated with the retirement of long-lived assets that result 
from the acquisition, construction, development and/or the normal operation of a long-lived asset. The Company recognizes asset retirement 
obligations in the period in which they are incurred if a reasonable estimate of fair value can be made. The associated asset retirement costs are 
capitalized as part of the carrying amount of the long-lived asset.  

The Company has recognized as a liability the present value of the estimated future costs to decommission its nuclear laundry facilities. The 
Company depreciates, on a straight-line basis, the amount added to Property, plant and equipment and recognizes accretion expense in 
connection with the discounted liability over the various remaining lives which range from approximately eight to thirty-one years. 

The estimated liability has been based on historical experience in decommissioning nuclear laundry facilities, estimated useful lives of the 
underlying assets, external vendor estimates as to the cost to decommission these assets in the future, and federal and state regulatory 
requirements. The estimated current costs have been adjusted for the estimated impact of inflation at 3% per year. The liability has been 
discounted using credit-adjusted risk-free rates that range from approximately 7.0% to 7.5%. Revisions to the liability could occur due to 
changes in the Company’s estimated useful lives of the underlying assets, estimated dates of decommissioning, changes in decommissioning 
costs, changes in federal or state regulatory guidance on the decommissioning of such facilities, or other changes in estimates. Changes due to 
revised estimates will be recognized by adjusting the carrying amount of the liability and the related long-lived asset if the assets are still in 
service, or charged to expense in the period if the assets are no longer in service. 

Derivative Financial Instruments  

US GAAP requires that all derivative instruments be recorded as other assets or other liabilities at fair value.  All subsequent changes in a 
derivative’s fair value are recognized in income, unless specific hedge accounting criteria are met. Cash flows associated with derivatives are 
classified in the same category as the cash flows hedged in the Consolidated Statements of Cash Flows.  

Derivative instruments that qualify for hedge accounting are classified as a hedge of the variability of cash flows to be paid related to a 
recognized liability or a forecasted transaction. Changes in the fair value of a derivative that is highly effective and designated as a cash flow 
hedge are recognized in accumulated other comprehensive income (loss) in the Consolidated Balance Sheets until expenses from the cash flows 
of the hedged items are recognized. The Company performs an assessment at the inception of a hedge and on a quarterly basis thereafter, to 
determine whether its derivatives are highly effective in offsetting changes in the value of the hedged items. Any change in the fair value 
resulting from hedge ineffectiveness is immediately recognized as income or expense in the Consolidated Statements of Income.  

The Company’s hedging activities are transacted only with highly rated institutions, which reduce the exposure to credit risk in the event of 
nonperformance.  Refer to Note 6, “Derivative Instruments and Hedging Activities”, of these Consolidated Financial Statements for additional 
discussion and analysis. 

37 

 
 
 
 
 
 
 
 
 
 
 
 
Insurance 

The Company is self-insured for certain obligations related to health, workers’ compensation, vehicles and general liability programs. The 
Company also purchases stop-loss insurance policies to protect itself from catastrophic losses. Judgments and estimates are used in determining 
the potential value associated with reported claims and for events that have occurred, but have not been reported. The Company’s estimates 
consider historical claims experience and other factors. The Company’s liabilities are based on estimates, and, while the Company believes that 
its accruals are adequate, the ultimate liability may be significantly different from the amounts recorded. Changes in claims experience, the 
Company’s ability to settle claims or other estimates and judgments used by management could have a material impact on the amount and 
timing of expense for any period. 

Supplemental Executive Retirement Plan and other Pension Plans 

Pension expense is recognized on an accrual basis over employees’ estimated service periods. Pension expense is generally independent of 
funding decisions or requirements. 

The Company (1) recognizes in its statement of financial position the over-funded or under-funded status of its defined benefit postretirement 
plan measured as the difference between the fair value of plan assets and the benefit obligation, (2) recognizes as a component of other 
comprehensive income, net of tax, the actuarial gains and losses and the prior service costs and credits that arise during the period but are not 
recognized as components of net periodic benefit cost, (3) measures defined benefit plan assets and defined benefit plan obligations as of the 
date of its statement of financial position, and (4) discloses additional information in the notes to financial statements about certain effects on 
net periodic benefit cost in the upcoming fiscal year that arise from delayed recognition of the actuarial gains and losses and the prior service 
costs and credits.  Refer to Note 7, “Employee Benefit Plans”, of these Consolidated Financial Statements for further discussion regarding the 
Company’s pension plans. 

The calculation of pension expense and the corresponding liability requires the use of a number of critical assumptions, including the expected 
long-term rates of return on plan assets, the assumed discount rates, assumed rate of compensation increases and life expectancy of participants. 
Changes in these assumptions can result in different expense and liability amounts, and future actual experience can differ from these 
assumptions. Pension expense increases as the expected rate of return on pension plan assets decreases.  Future changes in plan asset returns, 
assumed discount rates and various other factors related to the participants in the Company’s pension plans will impact the Company’s future 
pension expense and liabilities. The Company cannot predict with certainty what these factors will be in the future. 

Income Taxes 

The Company computes income tax expense by jurisdiction based on its operations in each jurisdiction.  Deferred income taxes are provided 
for temporary differences between the amounts recognized for income tax and financial reporting purposes at currently enacted tax rates.  

The Company is periodically reviewed by U.S. domestic and foreign tax authorities regarding the amount of taxes due. These reviews typically 
include inquiries regarding the timing and amount of deductions and the allocation of income among various tax jurisdictions. In evaluating the 
exposure associated with various filing positions, the Company records estimated reserves.  Refer to Note 4, “Income Taxes”, of these 
Consolidated Financial Statements for further discussion regarding the Company’s accounting for income taxes and its uncertain tax positions 
for financial accounting purposes.   

The Company has undistributed earnings from its foreign subsidiaries of approximately $101 million, $90 million and $78 million as of August 
31, 2013, August 25, 2012 and August 27, 2011, respectively.  The Company considers these undistributed earnings as indefinitely reinvested 
and therefore has not provided for U.S. income taxes or foreign withholding taxes. If these earnings were ultimately distributed to the U.S. in 
the form of dividends or otherwise, or if the shares of its international subsidiaries were sold or transferred, the Company would likely be 
subject to additional U.S. income taxes, net of the impact of any available foreign tax credits as well as foreign withholding taxes.  It is not 
practicable to estimate the amount of unrecognized deferred U.S. taxes on these undistributed earnings. 

Advertising Costs 

Advertising costs are expensed as incurred and are classified as selling and administrative expenses. The Company incurred advertising costs of 
$1.2 million, $1.5 million and $1.7 million for the fiscal years ended August 31, 2013, August 25, 2012 and August 27, 2011, respectively. 

38 

 
 
 
 
 
 
 
 
 
 
 
 
Share-Based Compensation   

The Company adopted a stock incentive plan (the “1996 Plan”) in November 1996 and reserved 1,500,000 shares of Common Stock for 
issuance under the 1996 Plan.  This plan provided for the issuance of stock options and stock appreciation rights (collectively referred to as 
“Share-Based Awards”).  The Company ceased granting new awards under the 1996 Plan as of January 21, 2011, and the 1996 Plan expired in 
accordance with its terms on January 8, 2012.  The Company adopted a stock incentive plan (the “2010 Plan”) in October 2010 and reserved 
600,000 shares of Common Stock for issuance under the 2010 Plan.  The 2010 Plan replaced the Company’s 1996 Plan.  The 2010 Plan permits 
the award of incentive and non-qualified stock options, stock appreciation rights, restricted stock, restricted stock units, unrestricted stock, 
performance shares, dividend equivalent rights and cash-based awards.  No awards may be made under the 2010 Plan after January 11, 2021.  
Share-based compensation, which includes expense related to Share-Based Awards and restricted stock grants, has been recorded in the 
Consolidated Statements of Income in selling and administrative expenses. 

All Share-Based Awards issued to management were recommended to the Board of Directors by the Compensation Committee and approved 
by the Board of Directors.  All Share-Based Awards issued to the Company’s non-employee members of the Board of Directors under the 2010 
Plan were recommended to the Board of Directors by the Compensation Committee and approved by the Board of Directors.  Share-Based 
Awards granted to non-employee directors are granted on the third business day following the annual shareholders' meeting.   

All Share-Based Awards issued to employees were granted with an exercise price equal to the fair market value of the Company’s Common 
Stock on the date of grant and are subject to a five-year cliff-vesting schedule under which the awards become fully vested or exercisable after 
five years from the date of grant and expire ten years after the grant date. Share-Based Awards granted to the Company’s non-employee 
members of the Board of Directors (the “Directors”) are fully vested as of the date of grant. Prior to fiscal 2009, non-employee Director Share-
Based Award grants expired ten years from the grant date. Beginning in fiscal 2009, non-employee director Share-Based Award grants expire 
eight years after the grant date.  

US GAAP requires that share-based compensation cost be measured at the grant date based on the value of the award and be recognized as 
expense over the requisite service period, which is generally the vesting period. Determining the fair value of Share-Based Awards at the grant 
date requires judgment, including estimating expected dividends, share price volatility and the amount of share-based awards that are expected 
to be forfeited. The fair value of each Share-Based Award is estimated on the date of grant using the Black-Scholes option pricing model. 

Compensation expense for all Share-Based Awards is recognized ratably over the related vesting period.  Certain Share-Based Awards were 
granted during fiscal 2013, 2012 and 2011 to non-employee Directors of the Company, which were fully vested upon grant and expire eight 
years after the grant date.  Accordingly, compensation expense related to these Share-Based Awards in fiscal 2013, 2012 and 2011 were 
recognized on the date of grant.   

The Company recognizes compensation expense for restricted stock grants over the related vesting period.  For unrestricted stock grants 
compensation expense is recognized on the date of grant.  The fair value for each restricted and unrestricted stock grant is determined by using 
the closing price of the Company’s stock on the date of the grant.  Refer to Note 12, “Share-Based Compensation”, of these Consolidated 
Financial Statements for further discussion regarding the Company’s share-based compensation plans. 

The fair value of each Share-Based Award is estimated on the date of grant using the Black-Scholes option pricing model with the following 
weighted average assumptions used: 

Fiscal year ended August 
Risk-free interest rate 
Expected dividend yield 
Expected life in years 
Expected volatility 

2013 

2012 

1.24 %
0.41 %
7.42  
33.4 %

1.54 % 
0.56 % 
7.39   
33.8 % 

2011 
1.98 % 
0.60 % 
7.32   
34.8 % 

The weighted average fair values of Share-Based Awards granted during fiscal years 2013, 2012 and 2011 were $25.09, $18.28 and $17.59, 
respectively.   

Net Income Per Share 

The Company calculates net income per share in accordance with US GAAP, which requires the Company to allocate income to its unvested 
participating securities as part of its earnings per share (“EPS”) calculations.   

The Class B Common Stock may be converted at any time on a one-for-one basis into Common Stock at the option of the holder of the Class B 
Common Stock.  Diluted earnings per share for the Company’s Common Stock assumes the conversion of all of the Company’s Class B 
Common Stock into Common Stock, full vesting of outstanding restricted stock, and the exercise of Share-Based Awards under the Company’s 
stock-based employee compensation plans. 

39 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table sets forth the computation of basic earnings per share using the two-class method for amounts attributable to the 
Company’s shares of Common Stock and Class B Common Stock (in thousands, except per share data):  

Year ended 

Net income available to shareholders 

Allocation of net income for Basic: 

Common Stock 
Class B Common Stock 
Unvested participating shares 

Weighted average number of shares for Basic: 

Common Stock 
Class B Common Stock 
Unvested participating shares 

Earnings per share for Basic: 

Common Stock 
Class B Common Stock 

August 31,
2013 

August 25,     

2012 

  August 27, 
2011 

$

$

$

$
$

$

$

$

116,685 

91,916 
22,913 
1,856 
116,685 

14,975 
4,666 
345 
19,986 

94,989    $ 

76,486

74,643    $ 
18,630   
1,716   

94,989    $ 

14,882   
4,643   
391   
19,916   

59,944
15,104
1,438
76,486

14,791
4,658
405
19,854

6.14 
4.91 

$
$

5.02    $ 
4.01    $ 

4.05
3.24

The Company calculates diluted EPS for Common Stock using the more dilutive of the following two methods: 

   • 

  The treasury stock method; or 

   • 

  The two-class method assuming a participating security is not exercised or converted. 

For the years ended August 31, 2013, August 25, 2012 and August 27, 2011, the Company’s diluted EPS assumes the conversion of all vested 
Class B Common Stock into Common Stock and uses the two-class method for its unvested participating shares as follows (in thousands, 
except per share data): 

  Year Ended August 31, 2013 

Earnings 

Year Ended August 25, 2012 
Earnings

  Year Ended August 27, 2011 

Earnings

to Common  Common   

to Common Common  

to Common Common  

  shareholders Shares  EPS   shareholders Shares

EPS    shareholders

Shares

EPS

As reported - Basic 

$

91,916

14,975 $6.14 $

74,643

14,882 $ 5.02 $ 

59,944

14,791 $ 4.05

Add: effect of dilutive potential common 

shares 

Share-Based Awards 
Class B Common Stock 

Add: Undistributed earnings allocated to 

unvested participating shares 

Less: Undistributed earnings reallocated 
to unvested participating shares 

—
22,913

148
4,666

—
18,630

91
4,643

—
15,104

83
4,658

1,810

(1,712)

—

—

1,664

(1,579)

—

—

1,385

(1,315)

—

—

Diluted EPS – Common Stock 

$

114,927

19,789 $5.81 $

93,358

19,616 $ 4.76 $ 

75,118

19,532 $ 3.85

Share-Based Awards that would result in the issuance of 152 shares of Common Stock were excluded from the calculation of diluted earnings 
per share for the year ended August 31, 2013 because they were anti-dilutive.  There were no shares of common stock that were excluded from 
the calculation of diluted earnings per share for the year ended August 25, 2012.  Share-Based Awards that would result in the issuance of 
116,487 shares of Common Stock were excluded from the calculation of diluted earnings per share for the year ended August 27, 2011 because 
they were anti-dilutive. 

40 

 
 
 
 
 
   
 
 
 
 
 
 
   
  
 
  
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
  
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
  
 
 
   
 
 
 
   
 
 
 
 
 
 
   
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Foreign Currency Translation 

The functional currency of our foreign operations is the local country’s currency. Transaction gains and losses, including gains and losses on 
our intercompany transactions, are included in other expense (income) in the accompanying Consolidated Statements of Income. Assets and 
liabilities of operations outside the United States are translated into U.S. dollars using period-end exchange rates. Revenues and expenses are 
translated at the average exchange rates in effect during each month of the fiscal year. The effects of foreign currency translation adjustments 
are included in shareholders’ equity as a component of accumulated other comprehensive income in the accompanying Consolidated Balance 
Sheets. 

Recent Accounting Pronouncements 

In May 2011, the FASB issued updated accounting guidance to amend existing requirements for fair value measurements and disclosures.  The 
guidance expands the disclosure requirements around fair value measurements categorized in Level 3 of the fair value hierarchy and requires 
disclosure of the level in the fair value hierarchy of items that are not measured at fair value but whose fair value must be disclosed.  It also 
clarifies and expands upon existing requirements for fair value measurements of financial assets and liabilities as well as instruments classified 
in shareholders’ equity.  The guidance was effective for interim and annual financial periods beginning after December 15, 2011.  The 
Company adopted this revised guidance on August 26, 2012 and the adoption did not have a material impact on its financial statements.  

In June 2011, the FASB issued updated accounting guidance that improves the comparability, consistency, and transparency of financial 
reporting and increases the prominence of items reported in other comprehensive income by eliminating the option to present components of 
other comprehensive income as part of the statement of changes in shareholders’ equity.  The amendments to the existing standard require that 
all nonowner changes in shareholders’ equity be presented either in a single continuous statement of comprehensive income or in two separate 
but consecutive statements.  The amendments to the existing standard do not change the current option for presenting components of OCI gross 
or net of the effect of income taxes, provided that such tax effects are presented in the statement in which OCI is presented or disclosed in the 
notes to the financial statements.  Additionally, the standard does not affect the calculation or reporting of earnings per share.  This guidance 
was effective for annual reporting periods, and any interim periods within those annual periods, that began after December 15, 2011 and is to 
be applied retrospectively, with early adoption permitted.  The Company adopted this revised guidance on August 26, 2012 and the adoption 
did not have a material impact on its financial statements.  

In September 2011, the FASB issued updated guidance intended to simplify how entities, both public and nonpublic, test for goodwill 
impairment.  This guidance permits an entity to first assess qualitative factors to determine whether it is more likely than not that the fair value 
of a reporting unit is less than its carrying amount as a basis for determining whether it is necessary to perform the two-step goodwill 
impairment test.  Also, the guidance improves the examples of events and circumstances that an entity having a reporting unit with a zero or 
negative carrying amount should consider in determining whether to measure an impairment loss, if any, under the second step of the goodwill 
impairment test.  This guidance was effective for annual and interim goodwill impairment tests performed for fiscal years beginning after 
December 15, 2011, with early adoption permitted.  The Company adopted this revised guidance on August 26, 2012 and the adoption did not 
have a material impact on its financial statements. 

In February 2013, the FASB issued updated accounting guidance that improves the reporting of reclassifications out of accumulated other 
comprehensive income.  The amendments in this updated guidance require an entity to report the effect of significant reclassifications out of 
accumulated other comprehensive income on the respective line items in net income if the amount being reclassified is required under US 
GAAP to be reclassified in its entirety to net income.  For other amounts that are not required under US GAAP to be reclassified in their 
entirety to net income in the same reporting period, an entity is required to cross-reference other disclosures required under US GAAP that 
provide additional detail about those amounts.  This guidance was effective for annual reporting periods, and any interim periods within those 
annual periods, that begin after December 15, 2012 and is to be applied prospectively, with early adoption permitted. The Company does not 
expect this guidance to have a material impact on its financial statements. 

2. Acquisitions 

During the fiscal year ended August 31, 2013, the Company completed seven acquisitions with an aggregate purchase price of approximately 
$30.7 million.  The results of operations of these acquisitions have been included in the Company’s consolidated financial results since their 
respective acquisition dates.  None of these acquisitions were significant in relation to the Company’s consolidated financial results and, 
therefore, pro forma financial information has not been presented.   

Aggregate information relating to the acquisition of businesses which were accounted for as purchases is as follows (in thousands, except 
number of businesses acquired): 

41 

 
 
 
 
 
 
 
 
 
 
 
Year ended 
Number of businesses acquired 
Tangible assets acquired 
Intangible assets and goodwill acquired 
Liabilities assumed 

Acquisition of businesses 

August 31, 
2013

7  
7,494  
23,326  
(106 ) 

30,714  

$

$

August 25, 
2012 

August 27, 
2011

—  
—  
—  
—  

—  

9  
6,189   
26,367   
—  

32,556  

$

$

$

$

Tangible assets acquired primarily relate to accounts receivable, inventory, prepaid expenses and property, plant and equipment. Liabilities 
assumed primarily relate to accounts payable and accrued liabilities. 

The amount assigned to intangible assets acquired was based on their respective fair values determined as of the acquisition date.  The excess 
of the purchase price over the tangible and intangible assets was recorded as goodwill. In fiscal 2013 and 2011, all of the goodwill was 
allocated to the US and Canadian Rental and Cleaning segment and was deductible for tax purposes.  Goodwill is not being amortized and is 
tested for impairment as required, at least annually. 

3. Fair Value Measurements 

US GAAP establishes a framework for measuring fair value and establishes disclosure requirements about fair value measurements. Fair value 
is defined as the price that would be received to sell an asset or paid to transfer a liability (an exit price) in the principal or most advantageous 
market for the asset or liability in an orderly transaction between market participants on the measurement date. We considered non-
performance risk when determining fair value of our derivative financial instruments.  

The fair value hierarchy prescribed under US GAAP contains three levels as follows: 

  Level 1 –  Quoted prices in active markets for identical assets or liabilities. 

  Level 2 –  Observable inputs other than quoted prices included in Level 1, such as quoted prices for similar assets and liabilities in active 

markets; quoted prices for identical or similar assets and liabilities in markets that are not active; or other inputs that are 
observable or can be corroborated by observable market data. 

  Level 3 –  Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or 

liabilities. This includes certain pricing models, discounted cash flow methodologies and similar techniques that use significant 
unobservable inputs. 

All financial assets or liabilities that are measured at fair value on a recurring basis (at least annually) have been segregated into the most 
appropriate level within the fair value hierarchy based on the inputs used to determine the fair value at the measurement date.  The assets or 
liabilities measured at fair value on a recurring basis are summarized in the tables below (in thousands):  

Assets: 
Cash equivalents 
     Total  

Assets: 
Cash equivalents 
     Total  

Level 1 

Level 2 

Level 3 

Fair Value 

As of August 31, 2013 

33,325 $
33,325  $

—   $
—   $

—  
—  

  $ 
  $ 

33,325
33,325

Level 1 

Level 2 

Level 3 

Fair Value 

As of August 25, 2012 

34,978 $
34,978  $

—   $
—   $

—  
—  

  $ 
  $ 

34,978
34,978

 $
 $

 $
 $

The Company’s cash equivalents listed above represent money market securities and are classified within Level 1 of the fair value hierarchy 
because they are valued using quoted market prices. The Company does not adjust the quoted market price for such financial instruments. 

42 

 
 
 
  
  
  
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
4. Income Taxes 

The provision for income taxes consists of the following (in thousands): 

Year ended 
Current: 
   Federal 
   Foreign 
   State 
Total current 

Deferred: 
   Federal 
   Foreign 
   State 
Total deferred 

Total 

August 31, 
2013

August 25, 
2012 

August 27, 
2011

$

$

$

$

$

39,455 
3,999 
6,722 
50,176 

17,514 
151 
3,083 
20,748 

70,924 

$

$

$

$

$

43,470  
3,604  
8,066  
55,140  

540  
90  
(25 ) 
605  

55,745   

$ 

$ 

$ 

$ 

$ 

22,372 
3,664 
5,089 
31,125 

11,424 
(94) 
1,631 
12,961 

44,086 

The following table reconciles the provision for income taxes using the statutory federal income tax rate to the actual provision for income 
taxes (in thousands): 

Income taxes at the statutory federal income tax rate 
State income taxes 
Adjustments to tax reserves 
Foreign tax rate differential 
Permanent and other 
Total 

August 31, 
2013

August 25, 
2012 

August 27, 
2011

35.0%
3.5 
-0.1 
-0.8 
0.2 
37.8%

35.0 % 
3.5  
-0.6  
-1.0  
0.1  
37.0 % 

35.0%
3.7 
-1.1 
-1.0 
0.0 
36.6%

The tax effect of items giving rise to the Company’s deferred tax assets and liabilities is as follows (in thousands): 

August 31, 
2013

August 25, 
2012 

Deferred Tax Assets 
   Payroll and benefit related 
   Insurance related 
   Environmental 
   Other 

Deferred Tax Liabilities 
   Tax in excess of book depreciation 
   Purchased intangible assets 
   Rental merchandise in service 

   Net deferred tax liability 

$           16,524 
13,073 
7,133 
11,421 
48,151 

$

42,512 
28,632 
38,722 
109,866 

$

$

$ 

$ 

$ 

15,577  
12,928  
7,886  
12,588  
48,979  

42,282  
26,666  
20,992  
89,940  

61,715 

$ 

40,961  

The Company has evaluated its deferred tax assets and believes that they will be fully recovered. As a result, the Company has not established a 
valuation allowance.  The Company’s deferred liability related to rental merchandise in service increased from $21.0 million as of August 25, 
2012 to $38.7 million as of August 31, 2013 as a result of a change in tax regulations impacting the timing of certain allowable deductions.   

As of August 31, 2013 and August 25, 2012, there was $0.7 million and $0.8 million, respectively, in total unrecognized tax benefits, which if 
recognized, would favorably impact the Company’s effective tax rate.  The Company recognizes interest and penalties related to uncertain tax 
positions as a component of income tax expense which is consistent with the recognition of these items in prior reporting periods.  As of 
August 31, 2013 and August 25, 2012, the Company had accrued a total of $0.1 million in interest and penalties, in its long-term accrued 
liabilities.  For the year ended August 31, 2013 the Company recognized a nominal benefit in its Consolidated Statement of Income related to 
interest and penalties.  For the year ended August 25, 2012, the Company recognized a benefit in its Consolidated Statement of Income related 
to interest and penalties totaling $0.5 million.   

43 

 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows (in thousands): 

Balance at August 27, 2011 
Additions based on tax positions related to the current year 
Statute expirations 

Balance at August 25, 2012 
Additions based on tax positions related to the current year 
Statute expirations 

$ 

2,320 
137 
(1,406) 

1,051 
350 
(475) 

Balance at August 31, 2013 

$ 

926 

The Company has a significant portion of its operations in the United States and Canada.  It is required to file federal income tax returns as well 
as state income tax returns in a majority of the U.S. states and also in the Canadian provinces of Alberta, British Columbia, Ontario, 
Saskatchewan and Quebec.  At times, the Company is subject to audits in these jurisdictions, which typically are complex and can require 
several years to resolve. The final resolution of any such tax audits could result in either a reduction in the Company’s accruals or an increase 
in its income tax provision, both of which could have a material impact on the consolidated results of operations in any given period. 

U.S. and Canadian federal income tax statutes have lapsed for filings up to and including fiscal years 2009 and 2005, respectively, and the 
Company recently concluded an audit of U.S. federal income taxes for 2010 and 2011. With a few exceptions, the Company is no longer 
subject to state and local income tax examinations for periods prior to fiscal 2008.  The Company is not aware of any tax positions for which it 
is reasonably possible that the total amounts of unrecognized tax benefits will change significantly in the next 12 months. 

5. Loans Payable and Long-term Debt 

Loans payable and long-term debt outstanding on the accompanying Consolidated Balance Sheets are as follows (in thousands): 

Series D, floating rate notes due September 2013 bearing interest at LIBOR plus 50 
basis points, which was 0.77% and 0.97% as of August 31, 2013 and August 25, 
2012, respectively. 
Other 

Long-term debt 
Less – loans payable and current maturities of long-term debt 

August 31, 
2013 

August 25, 
2012

$

100,000 
11,408 

$  100,000 
6,986 

111,408 
111,253 

106,986 
6,831 

$

155 

   $  100,155 

Aggregate maturities of loan payable and long-term debt for the five fiscal years subsequent to August 31, 2013 and thereafter are as follows 
(in thousands): 

2014 
2015 
2016 
2017 
2018 
Thereafter 
Total 

$

$

111,253
—
—
—
—
155
111,408

On May 5, 2011, the Company entered into a $250.0 million unsecured revolving credit agreement (the “Credit Agreement”) with a syndicate 
of banks, which matures on May 4, 2016.  Under the Credit Agreement, the Company is able to borrow funds at variable interest rates based 
on, at the Company’s election, the Eurodollar rate or a base rate, plus in each case a spread based on the Company’s consolidated funded debt 
ratio.  Availability of credit requires compliance with certain financial and other covenants, including a maximum consolidated funded debt 
ratio and minimum consolidated interest coverage ratio as defined in the Credit Agreement.  The Company tests its compliance with these 
financial covenants on a fiscal quarterly basis. At August 31, 2013, the interest rates applicable to the Company’s borrowings under the Credit 
Agreement would be calculated as LIBOR plus 100 basis points at the time of the respective borrowing.  As of August 31, 2013, the Company 
had no outstanding borrowings, letters of credit outstanding amounting to $47.1 million and $202.9 million available for borrowing under the 
Credit Agreement.  

Prior to May 5, 2011, the Company had a $225.0 million unsecured revolving credit agreement (the “Prior Credit Agreement”) with a syndicate 
of banks, which was scheduled to mature on September 13, 2011.  In connection with the Company's entry into the Credit Agreement, the 
Company terminated the Prior Credit Agreement.     

44 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
  
   
 
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
  
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
   
   
 
   
 
   
 
   
 
   
 
   
 
 
 
On June 14, 2004, the Company issued $75.0 million of fixed rate notes (“Fixed Rate Notes”) pursuant to a Note Purchase Agreement with a 
seven year term and bearing interest at 5.27%.  The Fixed Rate Notes matured on June 14, 2011 and were repaid with approximately $45.0 
million from the Company’s cash reserves and $30.0 million of borrowing under the Company’s Credit Agreement.   

On September 14, 2006, the Company issued $100.0 million of floating rates notes (“Floating Rate Notes”) pursuant to a Note Purchase 
Agreement (“2006 Note Agreement”), which bore interest at LIBOR plus 50 basis points. On September 14, 2013, the Floating Rate Notes 
matured and were repaid with $100.0 million from the Company’s cash reserves. 

As of August 31, 2013, the Company was in compliance with all covenants under the Credit Agreement and the 2006 Note Agreement.   

6. Derivative Instruments and Hedging Activities 

In January 2008, the Company entered into an interest rate swap agreement to manage its exposure to interest rate movements and the related 
effect on its variable rate debt. The Company concluded that the interest rate swap met the criteria to qualify as a cash flow hedge under US 
GAAP. Accordingly, the Company reflected all changes in the fair value of the swap agreement in accumulated other comprehensive income, a 
component of shareholders’ equity. The swap agreement, with a notional amount of $100.0 million, matured on March 14, 2011. The Company 
paid a fixed rate of 3.51% and received a variable rate tied to the three month LIBOR rate.  

The Company has recorded any realized gains or losses from its interest rate swap as an adjustment to interest expense in its Consolidated 
Statements of Income. For the fiscal year ended August 27, 2011, the Company reclassified a loss from accumulated other comprehensive 
income into interest expense totaling $1.8 million. 

As of August 31, 2013 and August 25, 2012, there were no fair value amounts recorded by the Company related to this agreement as it matured 
on March 14, 2011.  As of August 31, 2013, the Company had no outstanding derivative instruments. 

7. Employee Benefit Plans 

Defined Contribution Retirement Savings Plan 

The Company has a defined contribution retirement savings plan with a 401(k) feature for all eligible employees not under collective 
bargaining agreements. The Company matches a portion of the employee’s contribution and can make an additional contribution at its 
discretion. Contributions charged to expense under the plan for the years ended August 31, 2013, August 25, 2012 and August 27, 2011 were 
$17.0 million, $11.5 million and $10.6 million, respectively. 

Pension Plans and Supplemental Executive Retirement Plans 

The Company accounts for its pension plans and Supplemental Executive Retirement Plan on an accrual basis over employees’ estimated 
service periods.  

The Company (1) recognizes in its statement of financial position the over-funded or under-funded status of its defined benefit postretirement 
plans measured as the difference between the fair value of plan assets and the benefit obligation, (2) recognizes as a component of other 
comprehensive income, net of tax, the actuarial gains and losses and the prior service costs and credits that arise during the period but are not 
recognized as components of net periodic benefit cost, (3) measures defined benefit plan assets and defined benefit plan obligations as of the 
date of its statement of financial position, and (4) discloses additional information in the notes to financial statements about certain effects on 
net periodic benefit cost in the upcoming fiscal year that arise from delayed recognition of the actuarial gains and losses and the prior service 
costs and credits.    

The Company maintains an unfunded Supplemental Executive Retirement Plan (“SERP”) for certain eligible employees of the Company. The 
benefits are based on the employee’s compensation upon retirement. The amount charged to expense related to this plan amounted to 
approximately $1.9 million, $1.8 million and $1.7 million for the fiscal years ended 2013, 2012 and 2011, respectively.  

The Company maintains a defined benefit pension plan (“UniFirst Plan”) covering union employees at one of its locations. The benefits are 
based on years of service. The plan assets primarily consist of fixed income and equity securities. The amount charged to expense related to 
this plan amounted to approximately $0.4 million, $0.3 million and $0.3 million for fiscal years ended 2013, 2012 and 2011, respectively. 

In connection with one of the Company’s acquisitions, the Company assumed liabilities related to a frozen pension plan covering many of the 
acquired Company’s former employees (“Textilease Plan”).  The pension benefits are based on years of service and the employee’s 
compensation. The plan assets primarily consist of fixed income and equity securities. The amounts charged to expense related to this plan 
amounted to approximately $0.1 million for each of the fiscal years ended 2013, 2012 and 2011. 

The Company refers to its UniFirst Plan and Textilease Plan collectively as its “Pension Plans”.   

45 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The components of net periodic benefit cost related to the Company’s Pension Plans and SERP for the years ended August 31, 2013, August 
25, 2012 and August 27, 2011 were as follows (in thousands):  

Service cost 
Interest cost 
Expected return on assets 
Amortization of prior service cost 
Amortization of unrecognized loss 
Other events 
Net periodic benefit cost 

Pension Plans 

2013

2012 

2011 

178 
268 
(198) 
62 
138 
44 
492 

$

$

152 
322 
(199) 
62 
65 
43 
445 

$

$

149 
328 
(202) 
62 
78 
65 
480 

     $ 

     $ 

2013 

$

547 
912 
— 
368 
104 
— 
$ 1,931 

SERP 

2012 
$ 

512  
858  
   —  
368  
107  
  —  
$  1,845  

2011
$

486 
764 
  — 
368 
131 
— 
$ 1,749 

The calculation of pension expense and the corresponding liability requires the use of a number of critical assumptions, including the expected 
long-term rates of return on plan assets, the assumed discount rate, the assumed rate of compensation increases and life expectancy of 
participants. Changes in these assumptions can result in different expense and liability amounts, and future actual experience can differ from 
these assumptions. Pension expense increases as the expected rate of return on pension plan assets decreases. Future changes in plan asset 
returns, assumed discount rates and various other factors related to the participants in the Company’s pension plans will impact its future 
pension expense and liabilities. The Company cannot predict with certainty what these factors will be in the future. 

The Company’s obligations and funded status related to its Pension Plans and SERP as of August 31, 2013 and August 25, 2012 were as 
follows (in thousands):   

Change in benefit obligation: 
   Projected benefit obligation, beginning of year 
   Service cost 
   Interest cost 
   Actuarial (gain) loss 
   Benefits paid 
   Settlements 
Projected benefit obligation, end of year 

Change in plan assets: 
   Fair value of plan assets, beginning of year 
   Actual return on plan assets 
   Employer contributions 
   Benefits paid 
   Settlements 
Fair value of plan assets, end of year 

Pension Plans 

SERP 

2013

2012 

2013 

2012 

    $

  $

  $

  $

8,301  $
178   
268   
(379)  
(259)
(155 )
7,954  $

5,114  $
33 
206 
(259)
(155)
4,939  $

7,372 
152 
322 
937 
(299)
(183)
8,301 

5,145 
202 
249 
(299)
(183)
5,114 

$

$

$

$

16,399  $  14,944 
512 
858 
622 
(537) 
— 
18,110  $  16,399 

547 
912 
827 
(575)   
— 

—  $ 
— 
— 
— 
— 
—  $ 

— 
— 
— 
— 
— 
— 

Funded status (net amount recognized): 

  $

(3,015) $

(3,187) $ (18,110) $  (16,399) 

As of August 31, 2013 and August 25, 2012, the accumulated benefit obligations for the Company’s Pension Plans were $8.0 million and $8.3 
million, respectively.   As of August 31, 2013 and August 25, 2012, the accumulated benefit obligations for the Company’s SERP were $14.4 
million and $12.9 million, respectively. 

The amounts recorded on the Consolidated Balance Sheet for the Company’s Pension Plans and SERP as of August 31, 2013 and August 25, 
2012 were as follows (in thousands):   

Deferred tax assets 
Accrued liabilities 
Accumulated other comprehensive loss 

     $
     $
     $

913  $
3,015  $
(1,458) $

2013

2012 

1,089 
3,187 
(1,740)

$
$
$

2013 

2012 

1,665  $ 
18,110  $ 
(2,660) $ 

1,648  
16,399  
(2,633 ) 

Pension Plans 

SERP 

As of August 31, 2013 and August 25, 2012, the amounts recognized in accumulated other comprehensive income for the Company’s Pension 
Plans and SERP (in thousands):  

46 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
  
 
  
 
    
  
 
    
  
 
  
 
    
  
 
  
 
   
 
 
 
 
 
 
   
 
 
 
 
 
   
 
 
 
   
 
 
 
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
Net actuarial loss 
Unrecognized prior service cost 

Pension Plans 

SERP 

2013

     $

     $

(1,201)  $
(257) 
(1,458)  $

2012 
(1,445) 
(295) 
(1,740) 

$

$

2013 

2012 

(1,947) $ 
(713) 
(2,660) $ 

(1,694) 
(939) 
(2,633) 

The weighted average assumptions used in calculating the Company’s projected benefit obligation as of August 31, 2013 and August 25, 2012, 
were as follows:  

Discount rate 
Rate of compensation increase 

Pension Plans 

SERP 

2013

2012 

2013 

2012 

4.3%
N/A 

3.3%
N/A 

4.6%  
5.0%  

3.6%
5.0%

The weighted average assumptions used in calculating the Company’s net periodic service cost for the years ended August 31, 2013, August 
25, 2012 and August 27, 2011, were as follows:   

Discount rate 
Expected return on plan assets 
Rate of compensation increase 

3.3% 
3.9% 

   N/A 

4.6% 
4.0% 
N/A 

4.7% 
4.0% 
N/A 

3.6% 
N/A 
5.0% 

4.9 % 

  N/A  

5.0 % 

4.8%
N/A 
5.0%

Pension Plans 

2013

2012 

2011 

2013 

SERP 
2012 

  2011

The following benefit payments, which reflect expected future service, that are expected to be paid for the five fiscal years subsequent to 
August 31, 2013 and thereafter are as follows (in thousands): 

2014 
2015 
2016 
2017 
2018 
Thereafter 

Total 

     $

Pension Plans

SERP

752
504 
337
469
412 
5,480

$

655  
734 
898  
906  
929 
13,988  

    $

7,954

$

18,110 

8. Goodwill and Other Intangible Assets 

As discussed in Note 2, Acquisitions, when the Company acquires a business the amount assigned to the tangible assets and liabilities and 
intangible assets acquired is based on their respective fair values determined as of the acquisition date.  The excess of the purchase price over 
the tangible assets and liabilities and intangible assets is recorded as goodwill.  The following details the changes in the Company’s intangible 
assets and goodwill related to the Company’s acquisitions as well as its asset purchases for the years ended August 31, 2013 and August 25, 
2012 as well as the respective periods over which the assets will be amortized (in thousands, except weighted average life in years).  These 
amounts include additional payments associated with prior year acquisitions as well as changes to acquisition purchase allocations that had not 
been finalized as of the end of the prior fiscal year:  

Year ended 
Goodwill 
Customer contracts 
Other intangible assets 

August 31, 
2013

Weighted Average 
Life in 
Years 

August 25, 
2012 

Weighted Average 
Life in 
Years

    $

14,448 
8,146 
732 

N/A $
15.0
5.0

29     
402     
25     

N/A 
11.6 
13.8 

Total intangible assets and goodwill acquired 

    $

23,326 

$

456        

The Company does not amortize goodwill, but it is reviewed annually or more frequently if certain indicators arise, for impairment. There were 
no impairment losses related to goodwill or intangible assets during the years ended August 31, 2013, August 25, 2012 or August 27, 2011. 

47 

 
 
 
 
 
 
    
 
 
 
 
 
 
 
 
    
    
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
    
 
 
    
  
 
    
 
 
 
 
 
    
 
 
    
 
 
    
 
 
   
    
 
 
 
    
  
 
 
 
   
 
 
   
 
 
 
   
 
  
 
 
 
 
 
The changes in the carrying amount of goodwill are as follows (in thousands): 

Balance as of August 27, 2011 
Goodwill recorded during the period 
Other 

Balance as of August 25, 2012 
Goodwill recorded during the period 
Other 

     $

     $

288,249   
29   
(141 ) 

288,137   
14,448  
(222 ) 

Balance as of August 31, 2013 

     $

302,363   

As of August 31, 2013, the Company has allocated $297.7 million, $4.1 million and $0.6 million of goodwill to its US and Canadian Rental 
and Cleaning, Specialty Garments and First Aid segments, respectively.  

Intangible assets, net in the Company’s accompanying Consolidated Balance Sheets are as follows (in thousands): 

August 31, 2013 
Customer contracts 
Other intangible assets 

August 25, 2012 
Customer contracts 
Other intangible assets 

Gross Carrying 
Amount

Accumulated 
Amortization 

Net Carrying 
Amount

  $

  $

  $

  $

152,672
28,517 
181,189

144,842
27,910
172,752

$

$

$

$

105,275  
26,570  
131,845  

96,262  
25,959  
122,221  

$ 

$ 

$ 

$ 

47,397  
1,947  
49,344  

48,580  
1,951  
50,531  

Estimated amortization expense for the five fiscal years subsequent to August 31, 2013 and thereafter, based on intangible assets, net as of 
August 31, 2013 is as follows (in thousands): 

2014 
2015 
2016 
2017 
2018 
Thereafter 

$

$

8,733
8,040
7,423
6,764
6,262
12,122
49,344

9. Accrued Liabilities 

Accrued liabilities in the accompanying Consolidated Balance Sheet consists of the following (in thousands): 

Current liabilities: 
Payroll and benefit related 
Insurance related 
Environmental related 
Other 

Long-term liabilities: 
Benefit related 
Environmental related 
Asset retirement obligations 

Total accrued liabilities 

August 31, 
2013

August 25, 
2012

39,119 
36,095 
5,158 
6,622 
86,994 

19,719 
14,522 
10,796 
45,037 

   $ 

   $ 

   $ 

   $ 

31,825 
35,374 
5,100 
5,875 
78,174 

18,380 
14,920 
10,120 
43,420 

132,031 

$ 

121,594 

$

$

$

$

$

48 

 
 
 
   
  
    
   
 
   
  
   
   
 
   
  
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
  
 
  
  
 
 
  
 
  
  
 
 
  
 
  
  
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
  
 
  
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10. Asset Retirement Obligations 

Asset retirement obligations generally applies to legal obligations associated with the retirement of long-lived assets that result from the 
acquisition, construction, development and/or the normal operation of a long-lived asset.  Accordingly, the Company recognizes asset 
retirement obligations in the period in which they are incurred if a reasonable estimate of fair value can be made. The associated asset 
retirement costs are capitalized as part of the carrying amount of the long-lived asset. The Company depreciates, on a straight-line basis, the 
amount added to property, plant and equipment and recognizes accretion expense in connection with the discounted liability over the various 
remaining lives which range from approximately eight to thirty-one years. 

The Company recognized as a liability the present value of the estimated future costs to decommission its nuclear laundry facilities.  The 
estimated liability is based on historical experience in decommissioning nuclear laundry facilities, estimated useful lives of the underlying 
assets, external vendor estimates as to the cost to decommission these assets in the future, and federal and state regulatory requirements. The 
estimated current costs have been adjusted for the estimated impact of inflation at 3% per year. The liability has been discounted using credit-
adjusted risk-free rates that range from approximately 7.0% to 7.5% over eight to thirty-one years. Revisions to the liability could occur due to 
changes in the Company’s estimated useful lives of the underlying assets, estimated dates of decommissioning, changes in decommissioning 
costs, changes in federal or state regulatory guidance on the decommissioning of such facilities, or other changes in estimates. Changes due to 
revised estimates will be recognized by adjusting the carrying amount of the liability and the related long-lived asset if the assets are still in 
service, or charged to expense in the period if the assets are no longer in service.   

A reconciliation of the Company’s asset retirement liabilities is as follows (in thousands): 

Beginning balance 
Accretion expense 
Ending balance 

August 31, 
2013

August 25, 
2012 

$

$

10,120   $ 
676     
10,796   $ 

9,488 
632 
10,120 

Asset retirement obligations are included in long-term accrued liabilities in the accompanying Consolidated Balance Sheets. 

11. Commitments and Contingencies 

Lease Commitments 

The Company leases certain buildings and equipment from independent parties. Total rent expense on all leases was $8.7 million, $7.7 million 
and $7.0 million for the fiscal years ended 2013, 2012 and 2011, respectively. Annual minimum lease commitments for the five years 
subsequent to August 31, 2013 and thereafter are as follows (in thousands): 

2014 
2015 
2016 
2017 
2018 
Thereafter 

$

$

6,613
6,063
5,121
3,684
2,014
2,732
26,227

Environmental and Legal Contingencies 

The Company and its operations are subject to various federal, state and local laws and regulations governing, among other things, air 
emissions, wastewater discharges, and the generation, handling, storage, transportation, treatment and disposal of hazardous waste and other 
substances. In particular, industrial laundries use and must dispose of detergent waste water and other residues, and, in the past used 
perchloroethylene and other dry cleaning solvents.  The Company is attentive to the environmental concerns surrounding the disposal of these 
materials and has, through the years, taken measures to avoid their improper disposal. In the past, the Company has settled, or contributed to 
the settlement of, actions or claims brought against the Company relating to the disposal of hazardous materials and there can be no assurance 
that the Company will not have to expend material amounts to remediate the consequences of any such disposal in the future. 

US GAAP requires that a liability for contingencies be recorded when it is probable that a liability has been incurred and the amount of the 
liability can be reasonably estimated. Significant judgment is required to determine the existence of a liability, as well as the amount to be 
recorded. The Company regularly consults with attorneys and outside consultants in its consideration of the relevant facts and circumstances 
before recording a contingent liability. Changes in enacted laws, regulatory orders or decrees, management’s estimates of costs, insurance 
proceeds, participation by other parties, the timing of payments and the input of outside consultants and attorneys based on changing legal or 
factual circumstances could have a material impact on the amounts recorded for environmental and other contingent liabilities. 

49 

 
 
 
 
 
 
  
    
    
 
    
 
 
 
 
 
 
 
 
 
 
  
 
 
 
Under environmental laws, an owner or lessee of real estate may be liable for the costs of removal or remediation of certain hazardous or toxic 
substances located on, or in, or emanating from, such property, as well as related costs of investigation and property damage. Such laws often 
impose liability without regard to whether the owner or lessee knew of, or was responsible for the presence of such hazardous or toxic 
substances. There can be no assurances that acquired or leased locations have been operated in compliance with environmental laws and 
regulations or that future uses or conditions will not result in the imposition of liability upon the Company under such laws or expose the 
Company to third-party actions such as tort suits. The Company continues to address environmental conditions under terms of consent orders 
negotiated with the applicable environmental authorities or otherwise with respect to sites located in or related to Woburn, Massachusetts, 
Somerville, Massachusetts, Springfield, Massachusetts, Uvalde, Texas, Stockton, California, three sites related to former operations in 
Williamstown, Vermont, as well as sites located in Goldsboro, North Carolina, Wilmington, North Carolina and Landover, Maryland.   

The Company has accrued certain costs related to the sites described above as it has been determined that the costs are probable and can be 
reasonably estimated. The Company continues to implement mitigation measures and to monitor environmental conditions at the Somerville, 
Massachusetts site. The Company also has potential exposure related to an additional parcel of land (the "Central Area") related to the Woburn, 
Massachusetts site discussed above. Currently, the consent decree for the Woburn site does not define or require any remediation work in the 
Central Area. The United States Environmental Protection Agency (the "EPA") has provided the Company and other signatories to the consent 
decree with comments on the design and implementation of groundwater and soil remedies at the Woburn site and investigation of 
environmental conditions in the Central Area.  The Company, and other signatories, have implemented and proposed to do additional work at 
the Woburn site but many of the EPA’s comments remain to be resolved.  The Company has accrued costs to perform certain work responsive 
to EPA's comments.  In addition, the Company has received notices of violations from Region 1 of the EPA under the Clean Air Act regarding 
our failure to obtain certain permits allegedly necessary with respect to the laundering of soiled towels at seven New England facilities, and it is 
addressing these matters.  The Company believes that it is probable that Region 1 of the EPA may seek to impose penalties against it in 
connection with these seven New England facilities, but it is unable to reasonably estimate the amount of the penalties that may be sought.  In 
the event that the EPA expands this enforcement initiative beyond Region 1, this could materially adversely affect our results of operations and 
financial condition. 

The Company routinely reviews and evaluates sites that may require remediation and monitoring and determines its estimated costs based on 
various estimates and assumptions. These estimates are developed using its internal sources or by third party environmental engineers or other 
service providers. Internally developed estimates are based on: 

   • 

  Management’s judgment and experience in remediating and monitoring the Company’s sites; 

   • 

  Information available from regulatory agencies as to costs of remediation and monitoring; 

   • 

  The number, financial resources and relative degree of responsibility of other potentially responsible parties 

(PRPs) who may be liable for remediation and monitoring of a specific site; and 

   • 

  The typical allocation of costs among PRPs. 

There is usually a range of reasonable estimates of the costs associated with each site. The Company’s accruals reflect the amount within the 
range that constitutes its best estimate. Where it believes that both the amount of a particular liability and the timing of the payments are 
reliably determinable, the Company adjusts the cost in current dollars using a rate of 3% for inflation until the time of expected payment and 
discounts the cost to present value using current risk-free interest rates.  As of August 31, 2013, the risk-free interest rates utilized by the 
Company ranged from 2.8% to 3.7%. 

For environmental liabilities that have been discounted, the Company includes interest accretion, based on the effective interest method, in 
selling and administrative expenses on the Consolidated Statements of Income. The changes to the Company’s environmental liabilities for the 
years ended August 31, 2013 and August 25, 2012 are as follows (in thousands): 

Year ended 
Beginning balance 
Costs incurred for which reserves have been provided 
Insurance proceeds received 
Interest accretion 
Changes in discount rates 
Revisions in estimates 

Ending balance 

     $

August 31, 
2013 
20,020 
(1,862 ) 
282 
542 
(1,585 ) 
2,283 

 $ 

August 25, 
2012 
18,368  
(1,277)
209  
631  
1,346 
743  

    $

19,680 

 $ 

20,020 

50 

 
 
 
 
 
  
  
  
 
 
 
 
    
 
  
    
 
    
    
 
    
   
 
    
 
    
 
    
 
   
  
 
Anticipated payments and insurance proceeds of currently identified environmental remediation liabilities as of August 31, 2013, for the next 
five fiscal years and thereafter, as measured in current dollars, are reflected below.  

(In thousands) 
Estimated costs – current dollars 

     $ 

2014 
5,317   $ 

2015
2,620  $

2016
1,887  $

2017

2018

865  $

797   $ 

Thereafter
12,421  

$

Total
23,907 

Estimated insurance proceeds 

(159 ) 

(173) 

(159) 

(173) 

(159 ) 

(1,593 ) 

(2,416) 

Net anticipated costs 

     $ 

5,158   $ 

2,447  $

1,728  $

692  $

638   $ 

10,828  

$

21,491 

Effect of inflation 
Effect of discounting 

Balance as of August 31, 2013 

7,055 
(8,866) 

$

19,680 

Estimated insurance proceeds are primarily received from an annuity received as part of a legal settlement with an insurance company. Annual 
proceeds of approximately $0.3 million are deposited into an escrow account which funds remediation and monitoring costs for three sites 
related to former operations in Williamstown, Vermont. Annual proceeds received but not expended in the current year accumulate in this 
account and may be used in future years for costs related to this site through the year 2027. As of August 31, 2013, the balance in this escrow 
account, which is held in a trust and is not recorded in the Company’s Consolidated Balance Sheet, was approximately $3.3 million. Also 
included in estimated insurance proceeds are amounts the Company is entitled to receive pursuant to legal settlements as reimbursements from 
three insurance companies for estimated costs at the site in Uvalde, Texas. 

The Company’s nuclear garment decontamination facilities are licensed by the Nuclear Regulatory Commission (“NRC”), or, in certain cases, 
by the applicable state agency, and are subject to regulation by federal, state and local authorities. There can be no assurance that such 
regulation will not lead to material disruptions in the Company’s garment decontamination business. 

From time to time, the Company is also subject to legal proceedings and claims arising from the conduct of its business operations, including 
litigation related to charges for certain ancillary services on invoices, personal injury claims, customer contract matters, employment claims 
and environmental matters as described above. 

While it is impossible to ascertain the ultimate legal and financial liability with respect to contingent liabilities, including lawsuits and 
environmental contingencies, the Company believes that the aggregate amount of such liabilities, if any, in excess of amounts covered by 
insurance have been properly accrued in accordance with US GAAP. It is possible, however, that the future financial position or results of 
operations for any particular period could be materially affected by changes in the Company’s assumptions or strategies related to these 
contingencies or changes out of the Company’s control. 

In addition, on December 31, 2012, the Company received a letter from counsel for New England Compounding Center (“NECC”) demanding, 
among other things, that the Company indemnify NECC regarding claims made against NECC, including those related to NECC’s highly-
publicized compounding and sale of tainted methylprednisolone acetate.  This demand relates to the limited, once-a-month cleaning services 
the Company provided to portions of NECC’s cleanroom facilities.  Based on its preliminary review of this matter, the Company believes that 
NECC’s claims are without merit.  The Company has notified its insurers of claims associated with this matter and preliminary discussions 
concerning coverage are ongoing.  In June 2013, the Company received a subpoena from the Plaintiffs’ Steering Committee (PSC) appointed in 
conjunction with the NECC multi-district litigation proceeding seeking information relating to the NECC matter.  During August 2013, the 
Company responded to the PSC regarding the subpoena. On September 20, 2013, the Company entered into a tolling agreement with the PSC 
which, among other things, tolled defenses based on statutes of limitations with respect to certain claimants.  To date, a significant number of 
lawsuits have been brought against NECC and other defendants from persons who were allegedly harmed as a result of NECC’s compounds.  
Through the date of this filing, these lawsuits have not named the Company as a defendant. Based partially on communication with the PSC, 
the Company believes that over the course of the next year it may face a number of lawsuits related to this matter.  While the Company is 
unable to ascertain the ultimate outcome of this matter, based on the information currently available, the Company believes that a loss with 
respect to this matter is neither probable nor remote, and the Company is unable to reasonably assess an estimate or range of estimates of any 
potential losses. If the Company is found to be liable with respect to claims brought against it relating to NECC that are not covered by its 
insurance, it may incur liabilities that are material to its financial condition and operating results. 

Other Contingent Liabilities 

As security for certain agreements with the NRC and various state agencies related to the nuclear operations (see above) and certain insurance 
programs, the Company had standby irrevocable bank commercial letters of credit of $47.1 million and $43.7 million outstanding as of August 
31, 2013 and August 25, 2012, respectively. 

51 

 
 
 
   
 
  
 
 
 
 
  
 
  
 
    
  
  
 
 
 
  
 
   
 
  
 
 
 
 
  
 
  
 
 
   
 
 
 
 
 
 
 
    
 
   
 
   
 
   
 
   
 
   
 
 
    
 
   
 
   
 
   
 
   
 
   
 
 
 
   
 
 
 
 
 
 
 
    
 
   
 
   
 
   
 
   
 
   
 
   
 
 
 
 
 
 
 
 
12. Share-based Compensation 

In fiscal 2013 and 2012, a total of 1,590 and 3,153 shares of unrestricted stock, respectively, were granted to some of the Company’s non-
employee directors. In fiscal 2011, a total of 6,000 shares of restricted stock were granted to the Company’s non-employee Directors subject to 
vesting in full one year from the date of grant. Accordingly, compensation expense related to the 2013 and 2012 unrestricted stock was 
recognized on the date of grant while the compensation expense related to the 2011 restricted stock was recognized ratably over the vesting 
period.  

In fiscal 2013 and 2012, the Company granted a total of 6,570 and 8,620 stock appreciation rights, respectively, under the 2010 Plan to the 
Company’s non-employee directors.  Such stock appreciation rights were fully vested upon grant, expire on the earlier of the eighth anniversary 
of the grant date or the second anniversary of the date that the director ceases to be a member of the Board of Directors and must be settled in 
stock at the time of exercise.  Accordingly, compensation expense related to the stock appreciation rights were recognized on the date of grant. 

On April 5, 2010, the Company entered into a Restricted Stock Award Agreement (the “Performance Criteria Restricted Stock Award 
Agreement”) with its Chief Executive Officer (“CEO”) pursuant to which the Company granted 350,000 shares (the “Performance Restricted 
Shares”) of restricted common stock to the CEO.  The Performance Restricted Shares were earned when the Company achieved certain 
consolidated revenues and adjusted operating margins as set forth in the Performance Criteria Restricted Stock Award Agreement during 
certain performance periods in fiscal 2010, fiscal 2011 and fiscal 2012 as set forth in such agreement (collectively, the “Performance Criteria”).  
As of August 31, 2013, the performance criteria for fiscal 2010, fiscal 2011 and fiscal 2012 have been achieved and the related restricted shares 
have been earned.  The Performance Restricted Shares earned upon achievement of the Performance Criteria will vest in four equal amounts on 
the third, fourth, fifth and sixth anniversaries of the grant date provided that the CEO continues to be employed by the Company on each such 
date.  As the Company believed that it was probable that the Performance Criteria would be met, compensation expense began being 
recognized as of the grant date of these shares.  As required by accounting rules, the Company is recognizing compensation expense for each 
vesting tranche of the Performance Restricted Shares ratably from the service inception date to the vesting date for each tranche.  In the event 
Mr. Croatti’s employment with the Company is terminated by the Company without cause or by reason of his death or disability, the 
Performance Restricted Shares will automatically vest in full. 

Also on April 5, 2010, the Company entered into a Restricted Stock Award Agreement (the “Restricted Stock Award Agreement”) with the 
CEO pursuant to which the Company granted 50,000 shares (the “Restricted Shares”) of restricted common stock to the CEO. The Restricted 
Shares will vest in equal amounts on each of the first six anniversaries of the grant date provided that the CEO continues to be employed by the 
Company on each such date.  Compensation expense related to the Restricted Shares is being recognized ratably over the vesting period.  In the 
event Mr. Croatti’s employment with the Company is terminated by the Company without cause or by reason of his death or disability, the 
Restricted Shares will automatically vest in full. 

For the Performance Criteria Restricted Stock Award Agreement and the Restricted Stock Award Agreement, the fair value of the restricted 
shares was the closing price on April 5, 2010, which was $51.39. 

Compensation expense for all share-based compensation, which includes Share-Based Awards and restricted stock grants, for the five fiscal 
years subsequent to August 31, 2013 is as follows (in thousands): 

2014 
2015 
2016 
2017 
2018 
Total 

Share-Based 
Awards 

Restricted 
Stock 

Total 

$

$

1,360 
1,048 
754 
482 
75 
3,719 

$

$

2,725 
1,697 
680 
— 
— 
5,102 

$

$

4,085  
2,745  
1,434  
482  
75  
8,821  

As of August 31, 2013, the total compensation cost not yet recognized related to non-vested share-based compensation grants was 
approximately $8.8 million.  The weighted average periods over which compensation cost for Share-Based Awards and restricted stock will be 
recognized are 2.4 years and 1.6 years, respectively. 

52 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following table summarizes the Share-Based Award activity for the fiscal year ended August 31, 2013: 

Outstanding, August 25, 2012 

Granted 
Exercised 
Forfeited 

Outstanding, August 31, 2013 

Exercisable, August 31, 2013 

Number of 
Shares

560,270 

Weighted 
Average 
Exercise Price  
41.74  

$ 

127,870 
(97,600) 
(6,000) 

584,540 

100,340 

$ 

$ 

70.08  
38.39  
44.80  

48.47  

44.78  

13. Shareholders’ Equity 

The Company has two classes of common stock: Common Stock and Class B Common Stock. Each share of Common Stock is entitled to one 
vote, is freely transferable, and is entitled to a cash dividend equal to 125% of any cash dividend paid on each share of Class B Common Stock. 
Each share of Class B Common Stock is entitled to ten votes and can be converted to Common Stock on a share-for-share basis. However, until 
converted to Common Stock, shares of Class B Common Stock are not freely transferable.  For the year ended August 31, 2013, a total of 
12,000 shares of Class B Common Stock were converted to Common Stock. 

14. Accumulated Other Comprehensive Income (Loss) 

The components of accumulated other comprehensive income, net of tax, are as follows (in thousands): 

Balance, August 27, 2011 
Change during the year 

Balance, August 25, 2012 
Change during the year 

Balance, August 31, 2013 

15. Segment Reporting 

Foreign 
Currency 
Translation

13,848  $ 
(2,204)

11,644 
(6,081)

Total 
Accumulated Other 
Comprehensive 
Income (Loss)

$

9,837 
(2,566) 

7,271 
(5,826) 

Pension-   
related 

(4,011) 
(362) 

(4,373) 
255 

5,563  $

(4,118) 

$

1,445 

$

$

Operating segments are identified as components of an enterprise for which separate discrete financial information is available for evaluation 
by the chief operating decision-maker, or decision-making group, in making decisions on how to allocate resources and assess performance. 
The Company’s chief operating decision maker is the Company’s chief executive officer. The Company has six operating segments based on 
the information reviewed by its chief executive officer; US Rental and Cleaning, Canadian Rental and Cleaning, Manufacturing (“MFG”), 
Corporate, Specialty Garments Rental and Cleaning (“Specialty Garments”) and First Aid. The US Rental and Cleaning and Canadian Rental 
and Cleaning operating segments have been combined to form the US and Canadian Rental and Cleaning reporting segment, and as a result, the 
Company has five reporting segments. 

The US and Canadian Rental and Cleaning reporting segment purchases, rents, cleans, delivers and sells, uniforms and protective clothing and 
non-garment items in the United States and Canada.  The laundry locations of the US and Canadian Rental and Cleaning reporting segment are 
referred to by the Company as “industrial laundries” or “industrial laundry locations.”  

The MFG operating segment designs and manufactures uniforms and non-garment items solely for the purpose of providing these goods to the 
US and Canadian Rental and Cleaning reporting segment. MFG revenues are generated when goods are shipped from the Company’s 
manufacturing facilities, or its subcontract manufacturers, to other Company locations. These revenues are recorded at a transfer price which is 
typically in excess of the actual manufacturing cost. Products are carried in inventory and subsequently placed in service and amortized at this 
transfer price. On a consolidated basis, intercompany revenues and income are eliminated and the carrying value of inventories and rental 
merchandise in service is reduced to the manufacturing cost.  Income before income taxes from MFG net of the intercompany MFG elimination 
offsets the merchandise amortization costs incurred by the US and Canadian Rental and Cleaning reporting segment as the merchandise costs 
of this reporting segment are amortized and recognized based on inventories purchased from MFG at the transfer price which is above the 
Company’s manufacturing cost.   

53 

 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
  
 
 
 
 
 
 
 
  
  
  
  
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
  
 
 
 
 
The Corporate operating segment consists of costs associated with the Company’s distribution center, sales and marketing, information 
systems, engineering, materials management, manufacturing planning, finance, budgeting, human resources, other general and administrative 
costs and interest expense. The revenues generated from the Corporate operating segment represent certain direct sales made by the Company 
directly from its distribution center. The products sold by this operating segment are the same products rented and sold by the US and Canadian 
Rental and Cleaning reporting segment. In the table below, no assets or capital expenditures are presented for the Corporate operating segment 
because no assets are allocated to this operating segment in the information reviewed by the chief executive officer. However, depreciation and 
amortization expense related to certain assets are reflected in income from operations and income before income taxes for the Corporate 
operating segment. The assets that give rise to this depreciation and amortization are included in the total assets of the US and Canadian Rental 
and Cleaning reporting segment as this is how they are tracked and reviewed by the Company.  The majority of expenses accounted for within 
the Corporate segment relate to costs of the US and Canadian Rental and Cleaning segment, with the remainder of the costs relating to the 
Specialty Garment and First Aid segments. 

The Specialty Garments operating segment purchases, rents, cleans, delivers and sells, specialty garments and non-garment items primarily for 
nuclear and cleanroom applications and provides cleanroom cleaning services at limited customer locations. The First Aid operating segment 
sells first aid cabinet services and other safety supplies as well as maintains wholesale distribution and pill packaging operations.   

The Company refers to the US and Canadian Rental and Cleaning, MFG, and Corporate reporting segments combined as its “Core Laundry 
Operations,” which is included as a subtotal in the following tables (in thousands): 

As of and for the year ended 
August 31, 2013 

US and 
Canadian 
Rental and 
Cleaning 

MFG 

Net Interco
MFG Elim

Corporate

Subtotal 
Core Laundry
Operations

Specialty 
Garments 

First Aid

Total

Revenues 

$  1,200,286  

$  170,867  

Income (loss) from operations  $  200,852  

$  61,896  

Interest (income) expense, net  $ 

(2,944 )  $ 

—  

Income (loss) before taxes 

$  203,798  

$  61,749  

Depreciation and amortization  $ 

46,793  

Capital expenditures 

$ 

97,519  

$ 

$ 

1,033  

3,559  

Total assets 

$  1,240,487  

$  31,781  

As of and for the year ended 
August 25, 2012 

US and 
Canadian 
Rental and 
Cleaning 

MFG 

Revenues 

$  1,099,421  

$  160,421  

Income (loss) from operations  $  164,793  

$  50,036  

Interest (income) expense, net  $ 

(2,535 )  $ 

—  

Income (loss) before taxes 

$  167,284  

$  50,101  

Depreciation and amortization  $ 

43,501  

Capital expenditures 

$ 

66,526  

$ 

$ 

1,133  

1,306  

Total assets 

$  1,108,362  

$  28,099  

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

$

96,688  

$  44,462 

$ 1,355,515 

10,539  

$  5,002 

—  

$  — 

10,572  

$  5,002 

5,114  

$  1,371 

1,962  

$ 

486 

$

$

$

$

$

186,203 

(1,550) 

187,609 

69,607 

103,526 

79,640  

$  21,517 

$ 1,373,425 

Specialty 
Garments 

First Aid

Total

102,758  

$  41,208 

$ 1,256,289 

13,460  

$  4,363 

—  

$  — 

12,499  

$  4,363 

4,788  

$  1,418 

6,044  

$ 

673 

$

$

$

$

$

151,108 

(606) 

150,734 

66,439 

74,549 

83,137  

$  20,936 

$ 1,240,534 

(170,867) 

$ 14,079 

$ 1,214,365 

(9,729) 

$ (82,357)

— 

$

1,394 

(9,729) 

$ (83,783)

— 

— 

— 

$ 15,296 

— 

$

$

$

$

$

$

$

170,662 

(1,550)

172,035 

63,122 

101,078 

— 

$ 1,272,268 

Net Interco
MFG Elim

Corporate

Subtotal 
Core Laundry
Operations

(160,421) 

$ 12,902 

$ 1,112,323 

(5,168) 

$ (76,376)

— 

$

1,929 

(5,168) 

$ (78,345)

$ 15,599 

— 

— 

— 

— 

$

$

$

$

$

133,285 

(606)

133,872 

60,233 

67,832 

— 

$ 1,136,461 

$

$

54 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
   
  
   
 
  
 
 
 
  
 
   
  
 
 
 
 
   
  
   
 
  
 
 
 
  
 
   
  
 
 
 
 
 
   
  
   
 
  
 
 
 
  
 
   
  
 
 
 
 
 
   
  
   
 
  
 
 
 
  
 
   
  
 
 
 
 
 
  
  
  
 
  
 
 
 
  
 
   
  
 
 
 
 
 
   
  
  
 
  
 
 
 
  
 
   
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
   
  
   
 
  
 
 
 
  
 
   
  
 
 
 
 
   
  
   
 
  
 
 
 
  
 
   
  
 
 
 
 
 
   
  
   
 
  
 
 
 
  
 
   
  
 
 
 
 
 
   
  
   
 
  
 
 
 
  
 
   
  
 
 
 
 
 
  
  
  
 
  
 
 
 
  
 
   
  
 
 
 
 
 
   
  
  
 
  
 
 
 
  
 
   
  
 
 
 
 
As of and for the year ended 
August 27, 2011 

US and 
Canadian 
Rental and 
Cleaning 

MFG 

Net Interco
MFG Elim

Corporate

Subtotal 
Core Laundry
Operations

Specialty 
Garments 

First Aid

Total

Revenues 

$  986,028  

$  160,042  

Income (loss) from operations  $  144,431  

$  48,839  

Interest (income) expense, net  $ 

(2,307 )  $ 

—  

Income (loss) before taxes 

$  146,745  

$  48,748  

Depreciation and amortization  $ 

41,322  

Capital expenditures 

$ 

55,799  

$ 

$ 

1,194  

2,653  

Total assets 

$  1,015,977  

$  28,879  

$

$

$

$

$

$

$

(160,042) 

$ 10,929 

(8,807) 

$ (78,738)

— 

$

6,493 

(8,807) 

$ (85,146)

— 

— 

— 

$ 16,252 

— 

$

$

$

$

$

$

$

$

996,957 

105,725 

4,186 

101,540 

58,768 

58,452 

$

$

$

$

$

$

$

103,322  

$  33,847 

$ 1,134,126 

15,292  

$  2,956 

—  

$  — 

16,076  

$  2,956 

4,500  

$  1,465 

5,028  

$ 

367 

$

$

$

$

$

123,973 

4,186 

120,572 

64,733 

63,847 

76,351  

$  20,313 

$ 1,141,520 

— 

$ 1,044,856 

The Company’s long-lived assets as of August 31, 2013 and August 25, 2012 and revenues and income before income taxes for the years ended 
August 31, 2013, August 25, 2012 and August 27, 2011 were attributed to the following countries (in thousands): 

Long-lived assets as of: 
United States 
Europe, Canada, Mexico and Nicaragua (1) 
Total 

August 31, 2013

August 25, 2012

769,121 
42,930 
812,051 

  $ 

  $ 

706,379
46,475
752,854

$

$

Revenues for the year ended: 
United States 
Europe and Canada (1) 
Total 

Income before income taxes for the year ended: 
United States 
Europe, Canada, Mexico and Nicaragua (1) 
Total 

August 31, 2013

1,236,414  $
119,101    
1,355,515  $

August 25, 2012 
1,144,753 
111,536 
1,256,289 

August 31, 2013

171,899  $
15,710    
187,609  $

August 25, 2012 
134,651 
16,083 
150,734 

$

$

$

$

(1)  No country accounts for greater than 10% of total long-lived assets, revenues or income before income taxes. 

August 27, 2011
1,029,003
105,123
1,134,126

  $ 

  $ 

August 27, 2011
105,257
15,315
120,572

  $ 

  $ 

16. Subsequent Events 

On September 14, 2013, the Company repaid in full at maturity from its cash reserves the $100 million of Floating Rate Notes.  The Floating 
Rate Notes were originally issued in 2006 and bore interest at LIBOR plus 50 basis points.  

55 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
  
 
 
 
 
 
 
 
 
 
 
   
  
   
 
  
 
 
 
  
 
   
  
 
 
 
 
   
  
   
 
  
 
 
 
  
 
   
  
 
 
 
 
 
   
  
   
 
  
 
 
 
  
 
   
  
 
 
 
 
 
   
  
   
 
  
 
 
 
  
 
   
  
 
 
 
 
 
  
  
  
 
  
 
 
 
  
 
   
  
 
 
 
 
 
   
  
  
 
  
 
 
 
  
 
   
  
 
 
 
 
 
 
  
  
  
  
 
    
  
  
 
  
  
  
  
 
     
 
  
 
  
  
  
  
 
     
  
  
 
 
 
 
 
 
Report of Independent Registered Public Accounting Firm  

The Board of Directors and Shareholders of UniFirst Corporation 

We have audited the accompanying consolidated balance sheets of UniFirst Corporation and subsidiaries (the “Company”) as of August 31, 
2013 and August 25, 2012, and the related consolidated statements of income, comprehensive income, shareholders’ equity, and cash flows for 
each of the three years in the period ended August 31, 2013. Our audits also included the financial statement schedule listed in the Index at item 
15(a). These financial statements and schedule are the responsibility of the Company’s management. Our responsibility is to express an opinion 
on these financial statements and schedule based on our audits. 

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those 
standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material 
misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An 
audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall 
financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. 

In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial position of UniFirst 
Corporation and subsidiaries at August 31, 2013 and August 25, 2012, and the consolidated results of their operations and their cash flows for 
each of the three years in the period ended August 31, 2013, in conformity with U.S. generally accepted accounting principles.  Also, in our 
opinion, the related financial statement schedule, when considered in relation to the basic financial statements taken as a whole, presents fairly 
in all material respects the information set forth therein. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), UniFirst 
Corporation’s internal control over financial reporting as of August 31, 2013, based on criteria established in Internal Control-Integrated 
Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (1992 framework) and our report dated 
October 30, 2013 expressed an unqualified opinion thereon. 

/s/ Ernst & Young LLP 
Boston, Massachusetts 

October 30, 2013 

56 

 
 
 
 
  
 
 
 
 
 
 
 Quarterly Financial Data (Unaudited) 

The following is a summary of the results of operations for each of the quarters within the years ended August 31, 2013 and August 25, 2012. 
This quarterly financial information was prepared by the Company without audit, pursuant to the rules and regulations of the Securities and 
Exchange Commission; however, the Company believes that the information furnished reflects all adjustments (consisting only of normal 
recurring adjustments) which were, in the opinion of management, necessary for a fair statement of results in the interim periods. This 
summary should be read in conjunction with these Consolidated Financial Statements and notes to Consolidated Financial Statements. 

(In thousands, except per share data) 
For the year ended August 31, 2013 
Revenues 
Income before income taxes 
Provision for income taxes 

Net income 

Income per share – basic 
  Common Stock 
  Class B Common Stock 

Income per share – diluted 
  Common Stock 

Income allocated to – basic 
  Common Stock 
  Class B Common Stock 

Income allocated to – diluted 
  Common Stock 

Weighted average number of shares outstanding – basic 
  Common Stock 
  Class B Common Stock 

Weighted average number of shares outstanding – diluted 
  Common Stock 

(In thousands, except per share data) 
For the year ended August 25, 2012 
Revenues 
Income before income taxes 
Provision for income taxes 

Net income 

Income per share – basic 
  Common Stock 
  Class B Common Stock 

Income per share – diluted 
  Common Stock 

Income allocated to – basic 
  Common Stock 
  Class B Common Stock 

Income allocated to – diluted 
  Common Stock 

Weighted average number of shares outstanding – basic 
  Common Stock 
  Class B Common Stock 

Weighted average number of shares outstanding – diluted 
  Common Stock 

    $

First 
Quarter
332,569
50,426
19,666

    $

30,760

    $
    $

1.62
1.30

    $

1.54

    $
    $

24,191
6,025

    $

30,244

$

$

$
$

$

$
$

$

Second 
Quarter
334,306
43,215
16,573

 $ 

Third 
Quarter 
335,764
45,831 
17,109 

$

Fourth 
Quarter
352,876  
48,137  
17,576  

26,642

 $ 

28,722 

$

30,561  

1.40
1.12

 $ 
 $ 

1.51 
$
1.21    $

1.61 
1.29 

1.33

 $ 

1.43 

$

1.52 

20,963
5,209

 $ 
 $ 

22,638 
5,647 

$
$

24,123 
6,033 

26,196

 $ 

28,307 

$

30,178 

14,925
4,647

14,962
4,647

14,993   
4,675  

15,017  
4,694  

19,693

19,747

19,820 

19,882  

    $

First 
Quarter
313,025
41,785
15,983

    $

25,802

    $
    $

1.37
1.09

    $

1.30

    $
    $

20,258
5,068

    $

25,350

$

$

$
$

$

$
$

$

Second 
Quarter
309,959
31,086
11,890

 $ 

Third 
Quarter(1) 
320,931
42,360 
14,901 

$

Fourth 
Quarter
312,374  
35,503  
12,971  

19,196

 $ 

27,459 

$

22,532  

1.01
0.81

 $ 
 $ 

1.45 
1.16 

$
$

1.19 
0.95 

0.96

 $ 

1.37 

$

1.13 

15,081
3,765

 $ 
 $ 

21,587 
5,381 

$
$

17,717 
4,416 

18,863

 $ 

26,993 

$

22,153 

14,838
4,641

14,873
4,640

14,905   
4,644  

14,912  
4,647  

19,557

19,605

19,646 

19,664  

(1)   In the third fiscal quarter of 2012, operating results benefited from a settlement of environmental litigation that resulted in the Company 

recording a $6.7 million pre-tax gain.  This gain translated into a $0.21 benefit to the Company’s diluted earnings per share. 

57 

 
 
 
   
 
 
    
 
   
 
 
    
 
 
   
   
 
 
 
 
   
   
 
 
   
   
 
 
 
   
   
 
 
   
   
 
 
 
   
   
 
 
 
   
   
 
 
 
 
   
   
 
 
   
   
 
 
 
   
   
 
 
   
   
 
 
   
 
   
   
 
   
  
   
 
   
 
  
   
   
 
 
   
 
   
 
   
 
 
    
 
   
 
 
    
 
 
   
   
 
 
 
 
   
   
 
 
   
   
 
 
 
   
   
 
 
   
   
 
 
 
   
   
 
 
 
   
   
 
 
 
 
   
   
 
 
   
   
 
 
 
   
   
 
 
   
   
 
 
   
 
   
   
 
   
  
   
 
   
 
  
   
   
 
 
   
 
   
 
The Company’s fiscal year ends on the last Saturday in August.  For financial reporting purposes, fiscal 2013 consisted of 53 weeks, and fiscal 
2012 and fiscal 2011 both consisted of 52 weeks.  Each of the quarterly periods contained 13 weeks except for the fourth quarter of fiscal 2013 
which contained 14 weeks.  

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE 

None. 

ITEM 9A. CONTROLS AND PROCEDURES 

Disclosure Controls and Procedures  

As required by Rule 13a-15 under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), we carried out an evaluation under 
the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, of the 
effectiveness of the design and operation of our disclosure controls and procedures as of the end of the period covered by this report. Based 
upon their evaluation, our Chief Executive Officer and Chief Financial Officer concluded that our disclosure controls and procedures are 
effective to ensure that material information relating to the Company required to be disclosed by the Company in reports we file or submit 
under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in Securities and Exchange 
Commission rules and forms and to ensure that such information is accumulated and communicated to management, including our Chief 
Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure.  In designing and 
evaluating the disclosure controls and procedures, our management recognized that any controls and procedures, no matter how well designed 
and operated, can provide only reasonable assurances of achieving the desired control objectives, and management necessarily was required to 
apply its judgment in designing and evaluating the controls and procedures. We continue to review our disclosure controls and procedures, and 
our internal control over financial reporting, and may from time to time make changes aimed at enhancing their effectiveness and to ensure that 
our systems evolve with our business. 

Changes in Internal Control over Financial Reporting  

There were no changes in our internal control over financial reporting during the quarter ended August 31, 2013 that have materially affected, 
or that are reasonably likely to materially affect, our internal control over financial reporting. 

Management’s Responsibility for Financial Statements  

Our management is responsible for the preparation, integrity and objectivity of our Consolidated Financial Statements and other financial 
information contained in our Annual Report on Form 10-K. Those Consolidated Financial Statements were prepared in conformity with 
accounting principles generally accepted in the United States. In preparing those Consolidated Financial Statements, Management was required 
to make certain estimates and judgments, which are based upon currently available information and Management’s view of current conditions 
and circumstances. 

The Audit Committee of our Board of Directors, which consists solely of independent directors, oversees our process of reporting financial 
information and the audit of our Consolidated Financial Statements. The Audit Committee stays informed of our financial condition and 
regularly reviews management’s financial policies and procedures, the independence of our independent auditors, our internal control and the 
objectivity of our financial reporting. Our independent registered public accounting firm has full access to the Audit Committee and meets with 
the Audit Committee periodically, both with and without Management present. 

We have retained Ernst & Young LLP, an independent registered public accounting firm, to audit our Consolidated Financial Statements found 
in this Annual Report on Form 10-K for the year ended August 31, 2013. We have made available to Ernst & Young LLP all of our financial 
records and related data in connection with their audit of our Consolidated Financial Statements. 

Management’s Report on Internal Control Over Financial Reporting 

Our management is responsible for establishing and maintaining adequate internal control over financial reporting. Internal control over 
financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of 
financial statements for external reporting purposes in accordance with accounting principles generally accepted in the United States. Because 
of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Management has assessed the 
effectiveness of our internal control over financial reporting as of August 31, 2013. In making its assessment, management has utilized the 
criteria set forth by the Committee of Sponsoring Organizations (“COSO”) of the Treadway Commission in Internal Control—Integrated 
Framework (1992 Framework). Management concluded that based on its assessment, our internal control over financial reporting was effective 
as of August 31, 2013.  The effectiveness of our internal control over financial reporting as of August 31, 2013 has been audited by Ernst & 
Young LLP, and a copy of its attestation report is included below. 

58 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Report of Independent Registered Public Accounting Firm 

The Board of Directors and Shareholders of UniFirst Corporation   

We have audited UniFirst Corporation and subsidiaries’ internal control over financial reporting as of August 31, 2013, based on criteria 
established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission 
(1992 framework) (the COSO criteria). UniFirst Corporation and subsidiaries management is responsible for maintaining effective internal 
control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting included in the 
accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the 
company’s internal control over financial reporting based on our audit. 

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards 
require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was 
maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk 
that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and 
performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for 
our opinion. 

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of 
financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting 
principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of 
records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide 
reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally 
accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of 
management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized 
acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements. 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any 
evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or 
that the degree of compliance with the policies or procedures may deteriorate. 

In our opinion, UniFirst Corporation and subsidiaries maintained, in all material respects, effective internal control over financial reporting as 
of August 31, 2013, based on the COSO criteria. 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated 
balance sheets of UniFirst Corporation and subsidiaries as of August 31, 2013 and August 25, 2012, and the related consolidated statements of 
income, comprehensive income, shareholders’ equity and cash flows for each of the three years in the period ended August 31, 2013 of 
UniFirst Corporation and subsidiaries and our report dated October 30, 2013 expressed an unqualified opinion thereon. 

/s/ Ernst & Young LLP 
Boston, Massachusetts 

October 30, 2013 

59 

 
 
      
 
       
       
       
       
       
 
 
 
 
 
 
ITEM 9B. OTHER INFORMATION 

None. 

PART III 

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE 

We have adopted a Statement of Corporate Policy and Code of Business Conduct and Ethics, which applies to our directors and all of our 
employees, including our principal executive officer, principal financial officer, principal accounting officer and corporate controller.  Our 
Statement of Corporate Policy and Code of Business Conduct and Ethics is available, free of charge, on our website at www.unifirst.com.  
Information contained on our website is not part of this Annual Report on Form 10-K or the documents incorporated by reference into this 
Annual Report on Form 10-K. We intend to disclose any amendment to or waiver of a provision of the Statement of Corporate Policy and Code 
of Business Conduct and Ethics that applies to our principal executive officer, principal financial officer, principal accounting officer or 
controller by posting such information on our website at www.unifirst.com.    

Information regarding our directors and executive officers required by this Item 10 will be included in our definitive Proxy Statement to be 
filed with the Securities and Exchange Commission for our 2014 Annual Meeting of Shareholders and is incorporated by reference into this 
Item 10.  Certain information required by this Item 10 is set forth in Item 1 of this Annual Report on Form 10-K under the heading “Executive 
Officers”. 

ITEM 11. EXECUTIVE COMPENSATION 

Information required by this Item 11 will be included in our definitive Proxy Statement to be filed with the Securities and Exchange 
Commission for our 2014 Annual Meeting of Shareholders and is incorporated by reference into this Item 11. 

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED 
STOCKHOLDER MATTERS 

Information required by this Item 12 will be included in our definitive Proxy Statement to be filed with the Securities and Exchange 
Commission for our 2014 Annual Meeting of Shareholders and is incorporated by reference into this Item 12. 

Information concerning our equity compensation plans contained in the table entitled “Equity Compensation Plan Information” set forth in Item 
5 of this Annual Report on Form 10-K is incorporated by reference into this Item 12. 

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE  

Information required by this Item 13 will be included in our definitive Proxy Statement to be filed with the Securities and Exchange 
Commission for our 2014 Annual Meeting of Shareholders and is incorporated by reference into this Item 13. 

ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICES 

Information required by this Item 14 will be included in our definitive Proxy Statement to be filed with the Securities and Exchange 
Commission for our 2014 Annual Meeting of Shareholders and is incorporated by reference into this Item 14.   

60 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
PART IV 

ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES 

(a) The financial statements listed below are filed as part of this report: 

(1) and (2) FINANCIAL STATEMENTS AND FINANCIAL STATEMENT SCHEDULES. 

The financial statements listed below are included under Item 8 of this Annual Report on Form 10-K: 

Consolidated statements of income for each of the three years in the period ended August 31, 2013 

Consolidated balance sheets as of August 31, 2013 and August 25, 2012 

Consolidated statements of shareholders’ equity for each of the three years in the period ended August 31, 2013 

Consolidated statements of cash flows for each of the three years in the period ended August 31, 2013 

Notes to Consolidated Financial Statements 

Report of Ernst & Young LLP, Independent Registered Public Accounting Firm 

Management’s Report on Internal Control Over Financial Reporting 

Report of Ernst & Young LLP, Independent Registered Public Accounting Firm 

The following additional schedule is filed herewith: 

Schedule II — Valuation and qualifying accounts and reserves for each of the three years in the period ended August 31, 2013 

UNIFIRST CORPORATION AND SUBSIDIARIES 
SCHEDULE II VALUATION AND QUALIFYING ACCOUNTS AND RESERVES 
FOR EACH OF THE THREE YEARS IN THE PERIOD ENDED 
AUGUST 31, 2013 (IN THOUSANDS) 

Description 

Balance, 
Beginning of 
Period

Charged to 
Costs and 
Expenses

Charges for 
Which Reserves 
Were Created 
or Deductions 

Balance, 
End of 
Period

Reserves for Accounts Receivable 
For the year ended August 31, 2013 

For the year ended August 25, 2012 

For the year ended August 27, 2011 

Reserve for Obsolete Inventory 
For the year ended August 31, 2013 

For the year ended August 25, 2012 

For the year ended August 27, 2011 

$

$

$

$

$

$

5,152

4,201

4,102

2,322

1,410

1,783

 $

 $

 $

 $

 $

 $

3,939

6,221

3,751

251

1,465

52

 $

 $

 $

 $

 $

 $

(4,197 ) 

(5,270 ) 

(3,652 ) 

(555 ) 

(553 ) 

(425 ) 

$

$

$

$

$

$

4,894  

5,152  

4,201  

2,018  

2,322  

1,410  

Separate financial statements of the Company have been omitted because the Company is primarily an operating company and all subsidiaries 
included in the Consolidated Financial Statements are totally held. 

All other schedules have been omitted since the required information is not present or not present in amounts sufficient to require submission of 
the schedule, or because the information required is included in the financial statements or the notes thereto. 

61 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
   
 
 
 
 
 
 
 
 
    
   
  
   
  
   
  
   
  
    
 
   
  
 
    
 
   
  
 
    
 
   
  
 
   
  
 
    
 
   
  
 
    
 
   
  
 
    
 
   
  
 
 
 
       3.        EXHIBITS. The list of exhibits filed as part of this Annual Report on Form 10-K is set forth below. 

DESCRIPTION 

3.1  

3.2 

4.1 

10.1  

10.2  

10.3 

10.4 

10.5 

10.6  

10.7 

10.8 

10.9 

10.10 

10.11 

10.12 

10.13 

Restated Articles of Organization (incorporated by reference to Exhibit 3.1 to the Company's Current Report on Form 8-K filed 
with the Commission on July 5, 2006); Articles of Amendment dated January 13, 1988 (incorporated by reference to Exhibit 3.2 
to the Company's Current Report on Form 8-K filed with the Commission on July 5, 2006); and Articles of Amendment dated 
January 21, 1993 (incorporated by reference to Exhibit 3.3 to the Company's Current Report on Form 8-K filed with the 
Commission on July 5, 2006) 

By-laws (incorporated by reference to Exhibit 3.1 to the Company’s Current Report on Form 8-K filed with the Commission on 
January 10, 2008) 

Specimen Stock Certificate for Shares of Common Stock (incorporated by reference to Exhibit 4.1 to the Company's Current 
Report on Form 8-K filed with the Commission on July 5, 2006) 

Form of UniFirst Corporation stock option award to non-employee directors under the Amended 1996 Stock Incentive Plan 
(incorporated by reference to Exhibit 10-E to the Company’s Annual Report on Form 10-K for the fiscal year ended August 27, 
2004 filed with the Commission on November 12, 2004) 

Form of UniFirst Corporation stock option award to executive officers under the Amended 1996 Stock Incentive Plan 
(incorporated by reference to Exhibit 10-F to the Company’s Annual Report on Form 10-K for the fiscal year ended August 27, 
2004 filed with the Commission on November 12, 2004) 

UniFirst Corporation Unfunded Supplemental Executive Retirement Plan dated as of March 8, 2006 (incorporated by reference to 
the Company’s Current Report on Form 8-K and the exhibit thereto filed with the Commission on March 8, 2006) 

Amendment to the UniFirst Corporation Unfunded Supplemental Executive Retirement Plan dated as of January 8, 2008 
(incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed with the Commission on January 
10, 2009) 

Note Purchase Agreement, dated as of September 14, 2006 (incorporated by reference to Exhibit 10.6 the Company’s Quarterly 
Report on Form 10-Q filed with the Commission on April 9, 2009) 

Form of Restricted Stock Award Agreement under the UniFirst Corporation Amended 1996 Stock Incentive Plan (incorporated 
by reference to Exhibit 10.7 the Company’s Quarterly Report on Form 10-Q filed with the Commission on April 9, 2009) 

Employment Agreement, dated as of April 5, 2010, by and between UniFirst Corporation and Ronald D. Croatti (incorporated by 
reference to Exhibit 10.1 to the Company's Quarterly Report on Form 10-Q filed with the Commission on April 8, 2010) 

Restricted Stock Award Agreement, dated April 5, 2010, by and between UniFirst Corporation and Ronald D. Croatti 
(incorporated by reference to Exhibit 10.2 to the Company's Quarterly Report on Form 10-Q filed with the Commission on April 
8, 2010) 

Restricted Stock Award Agreement, dated April 5, 2010, by and between UniFirst Corporation and Ronald D. Croatti 
(incorporated by reference to Exhibit 10.3 to the Company's Quarterly Report on Form 10-Q filed with the Commission on April 
8, 2010) 

UniFirst Corporation Amended 1996 Stock Incentive Plan (incorporated by reference to Exhibit 10.1 to the Company's Quarterly 
Report on Form 10-Q filed with the Commission on January 7, 2010) 

Second Amendment to the UniFirst Corporation Amended 1996 Stock Incentive Plan (incorporated by reference to Exhibit 10.2 
to the Company's Quarterly Report on Form 10-Q filed with the Commission on January 7, 2010) 

Third Amendment to the UniFirst Corporation Amended 1996 Stock Incentive Plan (incorporated by reference to Exhibit 10.3 to 
the Company's Quarterly Report on Form 10-Q filed with the Commission on January 7, 2010) 

Fourth Amendment to the UniFirst Corporation Amended 1996 Stock Incentive Plan (incorporated by reference to Exhibit 10.4 to 
the Company's Quarterly Report on Form 10-Q filed with the Commission on January 7, 2010) 

62 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10.14 

10.15 

10.16 

10.17 

10.18 

10.19 

10.20 

Fifth Amendment to the UniFirst Corporation Amended 1996 Stock Incentive Plan (incorporated by reference to Exhibit 10.4 to 
the Company's Quarterly Report on Form 10-Q filed with the Commission on April 8, 2010) 

UniFirst Corporation 2010 Stock Option and Incentive Plan (incorporated by reference to Exhibit 10.1 to the Company’s Current 
Report on Form 8-K filed with the Commission on January 14, 2011) 

Form of Stock Appreciation Right Award Agreement for Company Employees under the UniFirst Corporation 2010 Stock Option 
and Incentive Plan (incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K filed with the 
Commission on January 14, 2011) 

Form of Stock Appreciation Right Agreement for Non-Employee Directors under the UniFirst Corporation 2010 Stock Option 
and Incentive Plan (incorporated by reference to Exhibit 10.3 to the Company’s Current Report on Form 8-K filed with the 
Commission on January 14, 2011) 

Form of Non-Qualified Stock Option Agreement for Company Employees under the UniFirst Corporation 2010 Stock Option and 
Incentive Plan (incorporated by reference to Exhibit 10.4 to the Company’s Current Report on Form 8-K filed with the 
Commission on January 14, 2011) 

Form of Non-Qualified Stock Option Agreement for Non-Employee Directors under the UniFirst Corporation 2010 Stock Option 
and Incentive Plan (incorporated by reference to Exhibit 10.5 to the Company’s Current Report on Form 8-K filed with the 
Commission on January 14, 2011) 

Credit Agreement, dated as of May 5, 2011, among UniFirst Corporation and certain of its subsidiaries, Bank of America, N.A., 
in its capacity as Administrative Agent, Swing Line Lender and an L/C Issuer, and the other Lenders from time to time a party 
thereto (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed with the Commission on 
May 9, 2011) 

10.21 

UniFirst Corporation CEO Cash Incentive Bonus Plan (incorporated by reference to Exhibit 10.1 to the Company’s Current 
Report on Form 8-K filed with the Commission on December 7, 2012) 

* 21 

List of Subsidiaries 

* 23.1 

Consent of Ernst & Young LLP, Independent Registered Public Accounting Firm 

* 31.1  

Rule 13a-14(a)/15d-14(a) Certification of Ronald D. Croatti 

* 31.2  

Rule 13a-14(a)/15d-14(a) Certification of Steven S. Sintros 

** 32.1  

Certification of Chief Executive Officer Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes 
Oxley Act of 2002 

** 32.2  

Certification of Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes 
Oxley Act of 2002 

101 

The following materials from UniFirst Corporation’s Annual Report on Form 10-K for the year ended August 31, 2013, formatted 
in XBRL (eXtensible Business Reporting Language): (i) Consolidated Statements of Income, (ii) Consolidated Statements of 
Comprehensive Income, (iii) Consolidated Balance Sheets, (iv) Consolidated Statements of Shareholders’ Equity, (v) 
Consolidated Statements of Cash Flows, and (vi) Notes to Consolidated Financial Statements. 

* Filed herewith 

** Furnished herewith 

63 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be 
signed on its behalf by the undersigned, thereunto duly authorized. 

SIGNATURES 

UniFirst Corporation 

By: /s/ Ronald D. Croatti      
Ronald D. Croatti 
President and Chief Executive Officer 

October 30, 2013 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of 
the registrant and in the capacities and on the dates indicated. 

NAME 

TITLE

DATE

/s/ Ronald D. Croatti 
Ronald D. Croatti 

Chairman of the Board, President and Chief Executive 
Officer 
(Principal Executive Officer) 

October 30, 2013 

/s/ Steven S. Sintros 
Steven S. Sintros 

/s/ Cynthia Croatti 
Cynthia Croatti 

_______________ 
Phillip L. Cohen 

/s/ Kathleen Camilli 
Kathleen Camilli 

/s/ Donald J. Evans 
Donald J. Evans 

/s/ Michael Iandoli 
Michael Iandoli 

/s/Thomas Postek 
Thomas S. Postek 

Vice President and Chief Financial Officer 
(Principal Financial Officer and 
Principal Accounting Officer) 

Director 

Director 

Director 

Director 

Director 

Director 

October 30, 2013 

October 30, 2013 

October 30, 2013 

October 30, 2013 

October 30, 2013 

October 30, 2013 

64 

 
 
 
  
       
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
EXHIBIT INDEX 

DESCRIPTION 

3.1  

3.2 

4.1 

10.1  

10.2  

10.3 

10.4 

10.5 

10.6  

10.7 

10.8 

10.9 

10.10 

10.11 

10.12 

10.13 

Restated Articles of Organization (incorporated by reference to Exhibit 3.1 to the Company's Current Report on Form 8-K filed 
with the Commission on July 5, 2006); Articles of Amendment dated January 13, 1988 (incorporated by reference to Exhibit 3.2 
to the Company's Current Report on Form 8-K filed with the Commission on July 5, 2006); and Articles of Amendment dated 
January 21, 1993 (incorporated by reference to Exhibit 3.3 to the Company's Current Report on Form 8-K filed with the 
Commission on July 5, 2006) 

By-laws (incorporated by reference to Exhibit 3.1 to the Company’s Current Report on Form 8-K filed with the Commission on 
January 10, 2008) 

Specimen Stock Certificate for Shares of Common Stock (incorporated by reference to Exhibit 4.1 to the Company's Current 
Report on Form 8-K filed with the Commission on July 5, 2006) 

Form of UniFirst Corporation stock option award to non-employee directors under the Amended 1996 Stock Incentive Plan 
(incorporated by reference to Exhibit 10-E to the Company’s Annual Report on Form 10-K for the fiscal year ended August 27, 
2004 filed with the Commission on November 12, 2004) 

Form of UniFirst Corporation stock option award to executive officers under the Amended 1996 Stock Incentive Plan 
(incorporated by reference to Exhibit 10-F to the Company’s Annual Report on Form 10-K for the fiscal year ended August 27, 
2004 filed with the Commission on November 12, 2004) 

UniFirst Corporation Unfunded Supplemental Executive Retirement Plan dated as of March 8, 2006 (incorporated by reference to 
the Company’s Current Report on Form 8-K and the exhibit thereto filed with the Commission on March 8, 2006) 

Amendment to the UniFirst Corporation Unfunded Supplemental Executive Retirement Plan dated as of January 8, 2008 
(incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed with the Commission on January 
10, 2009) 

Note Purchase Agreement, dated as of September 14, 2006 (incorporated by reference to Exhibit 10.6 the Company’s Quarterly 
Report on Form 10-Q filed with the Commission on April 9, 2009) 

Form of Restricted Stock Award Agreement under the UniFirst Corporation Amended 1996 Stock Incentive Plan (incorporated 
by reference to Exhibit 10.7 the Company’s Quarterly Report on Form 10-Q filed with the Commission on April 9, 2009) 

Employment Agreement, dated as of April 5, 2010, by and between UniFirst Corporation and Ronald D. Croatti (incorporated by 
reference to Exhibit 10.1 to the Company's Quarterly Report on Form 10-Q filed with the Commission on April 8, 2010) 

Restricted Stock Award Agreement, dated April 5, 2010, by and between UniFirst Corporation and Ronald D. Croatti 
(incorporated by reference to Exhibit 10.2 to the Company's Quarterly Report on Form 10-Q filed with the Commission on April 
8, 2010) 

Restricted Stock Award Agreement, dated April 5, 2010, by and between UniFirst Corporation and Ronald D. Croatti 
(incorporated by reference to Exhibit 10.3 to the Company's Quarterly Report on Form 10-Q filed with the Commission on April 
8, 2010) 

UniFirst Corporation Amended 1996 Stock Incentive Plan (incorporated by reference to Exhibit 10.1 to the Company's Quarterly 
Report on Form 10-Q filed with the Commission on January 7, 2010) 

Second Amendment to the UniFirst Corporation Amended 1996 Stock Incentive Plan (incorporated by reference to Exhibit 10.2 
to the Company's Quarterly Report on Form 10-Q filed with the Commission on January 7, 2010) 

Third Amendment to the UniFirst Corporation Amended 1996 Stock Incentive Plan (incorporated by reference to Exhibit 10.3 to 
the Company's Quarterly Report on Form 10-Q filed with the Commission on January 7, 2010) 

Fourth Amendment to the UniFirst Corporation Amended 1996 Stock Incentive Plan (incorporated by reference to Exhibit 10.4 to 
the Company's Quarterly Report on Form 10-Q filed with the Commission on January 7, 2010) 

65 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
10.14 

10.15 

10.16 

10.17 

10.18 

10.19 

10.20 

Fifth Amendment to the UniFirst Corporation Amended 1996 Stock Incentive Plan (incorporated by reference to Exhibit 10.4 to 
the Company's Quarterly Report on Form 10-Q filed with the Commission on April 8, 2010) 

UniFirst Corporation 2010 Stock Option and Incentive Plan (incorporated by reference to Exhibit 10.1 to the Company’s Current 
Report on Form 8-K filed with the Commission on January 14, 2011) 

Form of Stock Appreciation Right Award Agreement for Company Employees under the UniFirst Corporation 2010 Stock Option 
and Incentive Plan (incorporated by reference to Exhibit 10.2 to the Company’s Current Report on Form 8-K filed with the 
Commission on January 14, 2011) 

Form of Stock Appreciation Right Agreement for Non-Employee Directors under the UniFirst Corporation 2010 Stock Option 
and Incentive Plan (incorporated by reference to Exhibit 10.3 to the Company’s Current Report on Form 8-K filed with the 
Commission on January 14, 2011) 

Form of Non-Qualified Stock Option Agreement for Company Employees under the UniFirst Corporation 2010 Stock Option and 
Incentive Plan (incorporated by reference to Exhibit 10.4 to the Company’s Current Report on Form 8-K filed with the 
Commission on January 14, 2011) 

Form of Non-Qualified Stock Option Agreement for Non-Employee Directors under the UniFirst Corporation 2010 Stock Option 
and Incentive Plan (incorporated by reference to Exhibit 10.5 to the Company’s Current Report on Form 8-K filed with the 
Commission on January 14, 2011) 

Credit Agreement, dated as of May 5, 2011, among UniFirst Corporation and certain of its subsidiaries, Bank of America, N.A., 
in its capacity as Administrative Agent, Swing Line Lender and an L/C Issuer, and the other Lenders from time to time a party 
thereto (incorporated by reference to Exhibit 10.1 to the Company’s Current Report on Form 8-K filed with the Commission on 
May 9, 2011) 

10.21 

UniFirst Corporation CEO Cash Incentive Bonus Plan (incorporated by reference to Exhibit 10.1 to the Company’s Current 
Report on Form 8-K filed with the Commission on December 7, 2012) 

* 21 

List of Subsidiaries 

* 23.1 

Consent of Ernst & Young LLP, Independent Registered Public Accounting Firm 

* 31.1  

Rule 13a-14(a)/15d-14(a) Certification of Ronald D. Croatti 

* 31.2  

Rule 13a-14(a)/15d-14(a) Certification of Steven S. Sintros 

** 32.1  

Certification of Chief Executive Officer Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes 
Oxley Act of 2002 

** 32.2  

Certification of Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes 
Oxley Act of 2002 

101 

The following materials from UniFirst Corporation’s Annual Report on Form 10-K for the year ended August 31, 2013, formatted 
in XBRL (eXtensible Business Reporting Language): (i) Consolidated Statements of Income, (ii) Consolidated Statements of 
Comprehensive Income, (iii) Consolidated Balance Sheets, (iv) Consolidated Statements of Shareholders’ Equity, (v) 
Consolidated Statements of Cash Flows, and (vi) Notes to Consolidated Financial Statements. 

* Filed herewith 

** Furnished herewith 

66 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
List of subsidiaries of the Company:  

Name of Subsidiary 

Jurisdiction of Organization or Incorporation 

Exhibit 21 

UniFirst Holdings, Inc. 
UniTech Services Group, Inc. 
UniFirst First-Aid Corporation 
UniTech Services Canada Ltd. 
UniTech Services SAS 
UniTech Services B.V. 
UniTech Services GmbH 
UniTech Services Group Ltd. 
UniFirst Canada Ltd.  
RC Air LLC 
UONE Corporation 
Uniformes de San Luis S.A. de C.V.  
UniFirst S.A. de C.V. 
UniFirst Far East Limited 
UniFirst Manufacturing Corporation 
UniFirst Nicaragua S.A. de C.V. 

Delaware 
California 
Maryland 
Canada 
France 
Netherlands 
Germany 
United Kingdom 
Canada 
New Hampshire 
Massachusetts 
Mexico 
Mexico 
Hong Kong 
Massachusetts  
Nicaragua 

67 

 
 
 
 
Exhibit 23.1 

CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM 

We consent to the incorporation by reference in the Registration Statements on Form S-8 (Files No. 333-
177485, 333-165840, 333-142138, 333-82682, 333-96097, and 033-60781) of UniFirst Corporation of our 
reports  dated  October  30,  2013,  with  respect  to  the  consolidated  financial  statements  and  schedule  of 
UniFirst Corporation and subsidiaries, and the effectiveness of internal control over financial reporting of 
UniFirst Corporation and subsidiaries, included in this Annual Report (Form 10-K) of UniFirst Corporation 
for the year ended August 31, 2013. 

/s/ Ernst & Young LLP 
Boston, Massachusetts 

October 30, 2013 

68 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
CERTIFICATION OF CHIEF EXECUTIVE OFFICER PURSUANT TO SECURITIES 
EXCHANGE ACT RULE 13a-14(a)/15d-14(a) AS ADOPTED PURSUANT TO SECTION 
302 OF THE SARBANES-OXLEY ACT OF 2002 

Exhibit 31.1 

I, Ronald D. Croatti, certify that: 

1.   I have reviewed this Annual Report on Form 10-K of UniFirst Corporation; 

2.   Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 

necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with 
respect to the period covered by this report; 

3.   Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 

material respects the financial condition, results of operations and cash flows of the Registrant as of, and for, the periods presented 
in this report; 

4.   The Registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures 
(as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange 
Act Rules 13a-15(f) and 15d-15(f)) for the Registrant, and have: 

(a)    Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under 

our supervision, to ensure that material information relating to the Registrant, including its consolidated subsidiaries, is made 
known to us by others within those entities, particularly during the period in which this report is being prepared; 

(b)    Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 

designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles; 

(c)    Evaluated the effectiveness of the Registrant’s disclosure controls and procedures and presented in this report our 

conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this 
report based on such evaluation; and 

(d)    Disclosed in this report any change in the Registrant’s internal control over financial reporting that occurred during the 
Registrant’s most recent fiscal quarter (the Registrant's fourth fiscal quarter in the case of an annual report) that has 
materially affected, or is reasonably likely to materially affect, the Registrant’s internal control over financial reporting; and

5.   The Registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over 
financial reporting, to the Registrant’s auditors and the audit committee of the Registrant’s board of directors (or persons 
performing the equivalent functions): 

(a)    All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting 
which are reasonably likely to adversely affect the Registrant’s ability to record, process, summarize and report financial 
information; and 

(b)    Any fraud, whether or not material, that involves management or other employees who have a significant role in the 

Registrant’s internal control over financial reporting. 

Date: October 30, 2013  

By:   /s/ Ronald D. Croatti   
Ronald D. Croatti,  
Chief Executive Officer 
(Principal Executive Officer)  

69 

 
 
 
  
  
  
 
  
 
 
   
 
  
  
  
  
 
 
  
  
  
  
  
    
  
  
  
  
  
  
  
  
  
  
 
 
  
 
CERTIFICATION OF CHIEF FINANCIAL OFFICER PURSUANT TO SECURITIES 
EXCHANGE ACT RULE 13a-14(a)/15d-14(a) AS ADOPTED PURSUANT TO SECTION 
302 OF THE SARBANES-OXLEY ACT OF 2002 

Exhibit 31.2 

I, Steven S. Sintros, certify that: 

1.   I have reviewed this Annual Report on Form 10-K of UniFirst Corporation; 

2.   Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 

necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with 
respect to the period covered by this report; 

3.   Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 

material respects the financial condition, results of operations and cash flows of the Registrant as of, and for, the periods presented 
in this report; 

4.   The Registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures 
(as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange 
Act Rules 13a-15(f) and 15d-15(f)) for the Registrant, and have: 

(a)    Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under 

our supervision, to ensure that material information relating to the Registrant, including its consolidated subsidiaries, is made 
known to us by others within those entities, particularly during the period in which this report is being prepared; 

(b)    Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 

designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles; 

(c)    Evaluated the effectiveness of the Registrant’s disclosure controls and procedures and presented in this report our 

conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this 
report based on such evaluation; and 

(d)    Disclosed in this report any change in the Registrant’s internal control over financial reporting that occurred during the 
Registrant’s most recent fiscal quarter (the Registrant's fourth fiscal quarter in the case of an annual report) that has 
materially affected, or is reasonably likely to materially affect, the Registrant’s internal control over financial reporting; and 

5.   The Registrant’s other certifying officer and I have disclosed, based on our most recent evaluation of internal control over 
financial reporting, to the Registrant’s auditors and the audit committee of the Registrant’s board of directors (or persons 
performing the equivalent functions): 

(a)    All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting 
which are reasonably likely to adversely affect the Registrant’s ability to record, process, summarize and report financial 
information; and 

(b)    Any fraud, whether or not material, that involves management or other employees who have a significant role in the 

Registrant’s internal control over financial reporting. 

Date: October 30, 2013 

By:   /s/ Steven S. Sintros 
Steven S. Sintros 
Chief Financial Officer 
(Principal Financial Officer) 

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Exhibit 32.1 

CERTIFICATION OF CHIEF EXECUTIVE OFFICER PURSUANT TO 
18 U.S.C. SECTION 1350, AS ADOPTED PURSUANT TO SECTION 
906 OF THE SARBANES-OXLEY ACT OF 2002 

Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (subsections (a) and (b) of 
Section 1350, Chapter 63 of Title 18, United States Code), I, Ronald D. Croatti, President and Chief Executive Officer of UniFirst 
Corporation (the “Company”), do hereby certify, to the best of my knowledge, that: 

(1)  The Company’s Annual Report on Form 10-K for the year ended August 31, 2013 (the “Report”) fully complies with the 

requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and  

(2)  The information contained in the Report fairly presents, in all material respects, the financial condition and results of 

operations of the Company. 

Date: October 30, 2013 

By:   /s/ Ronald D. Croatti   

Ronald D. Croatti, President and  
Chief Executive Officer 
(Principal Executive Officer)  

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Exhibit 32.2 

CERTIFICATION OF CHIEF FINANCIAL OFFICER PURSUANT TO 
18 U.S.C. SECTION 1350, AS ADOPTED PURSUANT TO SECTION 
906 OF THE SARBANES-OXLEY ACT OF 2002 

Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (subsections (a) and (b) of 
Section 1350, Chapter 63 of Title 18, United States Code), I, Steven S. Sintros, Chief Financial Officer of UniFirst Corporation (the 
“Company”), do hereby certify, to the best of my knowledge, that: 

(1)  The Company’s Annual Report on Form 10-K for the year ended August 31, 2013 (the “Report”) fully complies with the 

requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and  

(2)  The information contained in the Report fairly presents, in all material respects, the financial condition and results of 

operations of the Company. 

Date: October 30, 2013 

By:   /s/ Steven S. Sintros 
Steven S. Sintros 
Chief Financial Officer 
(Principal Financial Officer)  

72