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United Community Banks

ucbi · NASDAQ Financial Services
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Ticker ucbi
Exchange NASDAQ
Sector Financial Services
Industry Banks - Regional
Employees 1001-5000
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FY2019 Annual Report · United Community Banks
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To g e t h e r   F o r   G o o d

T a b l e   O f   C o n t e n t s

Financial Highlights  

Letter to Shareholders 

-  Introduction 

-  Together for Employees 

-  Together for Customers 

-  Together for Shareholders 

-  Together for Communities  

-  Looking Ahead 

Executive Officers 

Financial Statements 

-  Consolidated Balance Sheets 

-  Consolidated Statements of Income 

-  Selected Data—Quarterly Summary 

-  Corporate Information 

3

5

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6

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7 

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15

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  U N I T E D   CO M M U N I T Y   B A N K S ,  I N C . 2 0 19  A N N UA L   R E P O R T    |   1 

“

United Community Bank has been 
the right partner to help us fulfill our 
business purpose and our goals.

Tom Merritt, OOBE

U N I T E D   C O M M U N I T Y   B A N K   
C U S T O M E R   S I N C E   2 017

2   |    U N I T E D   CO M M U N I T Y   B A N K S ,  I N C .  20 19   A N N UA L   R E P O R T

F i n a n c i a l   H i g h l i g h t s

 (in millions, except per share data) 

Earnings Summary 
  Net interest revenue

  Provision for credit losses

  Noninterest income

  Noninterest expense

  Income tax expense

      Net income—GAAP

  Merger-related and non-operating charges, net of tax benefit
      Net income—operating(1)

Per Common Share 
  Diluted earnings—GAAP
  Diluted earnings—operating(1)
  Cash dividends declared

  Book value 

  Tangible book value(2) 

Performance Measures 
  Net interest margin 

  Allowance for loan losses to loans

  Return on assets—GAAP
  Return on assets—operating(1)
  Return on common equity—GAAP
  Return on tangible common equity—operating(1)(2)
  Equity to total assets
  Total common equity to tangible assets
  Tier I risk-based capital ratio

As of Year-End 
  Loans 

  Investment securities 

  Total assets 

  Deposits 

  Shareholders’ equity 

  Common shares outstanding (thousands) 

  Employees 

  Banking offices 

 2019 

2018

 $      469.3

 $      438.7 

 (13.1)

 104.7 

 (322.2)

(53.0)

 185.7 

 5.7  

 (9.5)

 93.0 

 (306.3)

 (49.8)

 166.1

 5.9 

 $     191.4 

 $     172.0

 $         2.31  
 2.38 

 $         2.07 
 2.14 

0.68

 20.53 

 16.28 

0.58

 18.24 

 14.24 

 4.07  % 

 3.91   % 

0.70 

 1.46 

 1.51 

 11.89 

 15.81 
 12.66 
 10.32 
 13.21 

 0.73 

 1.35 

 1.40 

 11.60 

 15.69 
 11.59 
 9.29 
 12.42 

 $      8,813 

 $      8,383 

 2,559 

 12,916 

 10,897 

 1,636 

 79,014 

 2,341 

 149 

 2,903 

 12,573 

 10,535 

 1,458 

 79,234 

 2,344 

 149 

(1)  Excludes the effect of merger-related and other non-operating charges of $7.36 million and $7.35 million, respectively, in 2019 and 2018.
(2)  Excludes the effect of acquisition-related intangibles and associated amortization.

  U N I T E D   CO M M U N I T Y   B A N K S ,  I N C . 2 0 19  A N N UA L   R E P O R T    |   3 

“

At United, we feel passionate 
about creating opportunities for 
our customers. We recognize that 
customers have many banking 
choices, and we are grateful to those 
who choose to bank with us. 

United Communit y Bank 
2019

4   |    U N I T E D   CO M M U N I T Y   B A N K S ,  I N C .  20 19   A N N UA L   R E P O R T

L e t t e r   t o   S h a r e h o l d e r s

I  begin  this  letter  with  a  tremendous  sense  of  pride  about  what 
our  employees  continue  to  accomplish.  It  is  truly  amazing  what 
the  United  team  has  delivered  over  the  past  several  years.  Since 
2012,  we  have  increased  our  total  assets  by  90%  and  our  number 
of banking offices by 45% as we moved into new growth markets 
in  the  states  of  South  Carolina  and  North  Carolina.  Our  earnings 
have increased by nearly seven times, and our return on assets has 
increased  from  0.49%  to  1.46%.  We  have  received  recognition  by 
Forbes  as  being  “One  of  the  Best  Banks  in  America”  several  times 
and  have  received  recognition  from  J.D.  Power,  Customer  Service 
Profiles  and  Greenwich  Associates  for  being  a  leader  in  customer 
service.  The  recognition  I  am  most  proud  of  however,  is  being  on 
American  Banker’s  list  of  “Best  Banks  to  Work  For  in  the  United 
States” each of the past three years. Our strategy starts with being 
a great place for great people to work, and I want to recognize each 
of our 2,341 employees for their outstanding accomplishments. 

“

The recognition I 
am most proud of 
however, is being on 
American Banker’s 
list of “Best Banks 
to Work For in the 
United States” each of 
the past three years. 

Turning  to  2019,  we  continued  to  grow,  moving  into  the  Athens, 
Georgia market with the acquisition of First Madison Bank & Trust. 
We accelerated our hiring of commercial relationship managers, with a focus on Atlanta, and opened new 
loan production offices in Charlotte and Greensboro, North Carolina, and Columbia, South Carolina. At the 
same time we made these investments, we also managed expenses carefully and reached record levels of 
profitability, with a return on assets of 1.46% for the year and 1.50% in the fourth quarter. 

We delivered these results in what continues to be a challenging environment of technology disruption, 
increased competition and ongoing speculation about the next recession. 2019 and early 2020 have also 
been marked by a record number of “merger of equals” announcements as many similar-sized organizations 
come together to attempt to remain competitive and gain scale. Becoming more efficient is an important 
goal and scale can be an important driver of efficiency. Our M&A strategy is focused on three key elements: 
1)  moving  the  company  into  high  growth  markets,  believing  that  positioning  ourselves  in  the  path  of 
good growth gives us a great chance of being successful; 2) expanding our market share in our existing 
markets to take advantage of the brand awareness that scale brings; and 3) adding new products to our 
portfolio that we can deploy across our footprint. We believe that size and scale are natural results of this 
approach, but are not the sole drivers of our strategy. While we are open to larger acquisitions under the 
right circumstances, to this point, we have focused on relatively small acquisitions. 

At United, we continue to be confident in our belief that long-term value is accomplished by focusing on 
the  basics  of  delivering  a  quality  product  to  our  customers  through  empowered  employees  who enjoy 
coming to work every day. If we do that, we believe we have the scale to be successful for many years and 
we can be open to, rather than driven by, whatever merger and acquisition opportunities come our way. In 
the meantime, we believe that both our customer acquisition efforts and our M&A efforts will be helped 
by the disruption caused by the large announcements in our market areas. 

  U N I T E D   CO M M U N I T Y   B A N K S ,  I N C . 2 0 19  A N N UA L   R E P O R T    |   5 

Together for Employees

At United, our first goal is to be a great place for great people to work. 

Our success lies in our ability to inspire our team members to bring their hearts and minds to work each day 
with  the  goal  of  helping  our  customers  live  better  lives  by  delivering  high-quality  financial  products  and 
services. Our culture gives us a competitive edge both as a place to work and a place to bank. 

As part of our continued focus on culture, since 2013, we have implemented and learned from three employee 
surveys.  Our  Leadership  Academy  program  was  a  direct  result  of  those  surveys,  and  we  are  proud  to  have 
recently welcomed our fourth class of participants. This program has been a success in both retaining talented 
employees, strengthening relationships across the  company and introducing  our future  leaders  to  a  deeper 
understanding of our goals and strategies. This year, we also continued our effective Operational Excellence 
program, which is focused on bringing much of the same material to the leadership of our key support areas. 
This program has now been completed by more than 80 operational managers from teams across the bank. 

Entered 3 New Markets

Hired 29 Commercial Employees

As  we  continue  to  develop  our  existing  talent,  we  are  also 
adding new teammates who will help us reach our goals. As 
mentioned, in 2019 we hired 29 commercial team members 
in  high  growth  markets  that  both  expanded  our  presence 
in  places  like  Atlanta  and  Raleigh  and  established  a  new 
presence  for  us  in  Charlotte,  Columbia  and  Greensboro. 
This  was  under  the  direction  and  leadership  of  our  newly 
promoted Chief Banking Officer, Rich Bradshaw, and our new 
state leadership model that was fully rolled out in 2019. We 
began 2020 by creating a new position to focus on elevating 
our retail sales and service offerings across the footprint. 

Finally, we were pleased to place a larger focus on our company’s Diversity and Inclusion efforts this year, and 
we look forward to seeing this continue to grow. We began with training at the executive level, conducted an 
all-employee survey on the topic and have created a Diversity and Inclusion Council that will drive the bank’s 
efforts to be a leader in having an open, welcoming, and forward-thinking place to build a career.

Together for Customers

At United, we feel passionate about creating opportunities for our customers. We recognize that customers 
have many banking choices, and we are grateful to those who choose to bank with us. We are proud to 
come  together  with  our  customers  to  help  them  make  financial  decisions  and  reach  their  personal  and 
business goals. 

To  be  an  effective  partner,  we  recognize  that  we  must  meet  customers  where  they  are.  And  in  today’s 
world, that will not always be at our offices. We are proud that over the past year, we have launched a new 
website designed specifically to meet their needs whenever and wherever it is convenient for them. The new  
ucbi.com is intended to feel like a visit to a branch location, with all the warmth and customer service we are 
known for, but with all the digital services they desire. This includes the ability to open a deposit account, 
apply for a mortgage, apply for an unsecured loan or line of credit and more. 

In  2019,  we  were  pleased  that  our  efforts  to  serve  our  customers  were  once  again  recognized  as  industry 
leading. We were honored to be ranked first in overall satisfaction by Customer Service Profiles (CSP) among 
banks with $5–25 billion in assets and ranked highest in the Southeast for Net Promoter Score® by J.D. Power’s 

6   |    U N I T E D   CO M M U N I T Y   B A N K S ,  I N C .  20 19   A N N UA L   R E P O R T

“

United Community Bank clearly listens and 
understands the vision of our firm, resulting 
in an outstanding relationship and support 
of our financial goals and growth. 

 Rich Hagins and Euleta Hagins Alston, US&S

U N I T E D   C O M M U N I T Y   B A N K   
C U S T O M E R   S I N C E   2 0 0 8

Retail  Banking  Satisfaction  Study.  We  also  received  five  Greenwich  Excellence  Awards  for  Small  Business 
Banking and Middle Market Banking, including a national award for “Overall Satisfaction in Small Business 
Banking.” Only 36 banks in the country were recognized by this award, which was based on interviews of 
more than 14,000 businesses in the United States with sales of $1–10 million. We believe these recognitions 
are a testament to our promise that we are small enough to know our customers personally, but large enough 
to meet all of their financial needs.

Together for Shareholders

We  earn  our  right  to  remain  independent  by  providing  our  shareholders  with  a  solid  long-term  return.  In 
2019,  UCBI  stock  achieved  a  total  return  of  45%,  versus  peers  at  22%.  Execution  of  our  long-term  strategies 
has resulted in outperformance relative to peers not only in 2019, but over both the past three- and five-year 
periods. During the same period, we have consistently increased our dividends paid to shareholders, reaching 
$0.68 per share in 2019, up 17% from 2018, as we increased our quarterly dividend twice during the year. We 
appreciate the support of our owners and work every day to build a great company they can be proud of. 

T O TA L   S H A R E H O L D E R   R E T U R N

80%

70%

60%

50%

40%

30%

L

20%

10%

0%

79.70%

Peer Group

69.46%

44.66%

UCBI

Peer Average

21.77%

10.27%

5.21%

1 Year

3 Year

5 Year

Source: Bloomberg

South State Corporation 
Ameris Bancorp 
Pinnacle Financial Partners, Inc. 
Atlantic Union Bankshares Corporation 
Commerce Bancshares, Inc. 
Trustmark Corporation 
First Financial Bankshares, Inc. 
Old National Bancorp 
United Bankshares, Inc. 
BancorpSouth Bank 
First Commonwealth Financial Corporation 
First Merchants Corporation 
TowneBank 
Fulton Financial Corporation 
Home Bancshares, Inc. (Conway, AR) 
CenterState Bank Corporation 
Renasant Corporation 
UMB Financial Corporation 
Simmons First National Corporation 
First Financial Bancorp. 
S&T Bancorp, Inc. 
WesBanco, Inc. 

SSB
ABCB
PNFP
AUB
CBSH
TRMK
FFIN
ONB
UBSI
BXS
FCF
FRME
TOWN
FULT
HOMB
CSFL
RNST
UMBF
SFNC
FFBC
STBA
WSBC

  U N I T E D   CO M M U N I T Y   B A N K S ,  I N C . 2 0 19  A N N UA L   R E P O R T    |   7 

Together for Communities

Fundamentally, a bank is a reflection of the economic success of the communities it serves. If our communities 
are  not  economically  successful,  we  will  not  be  successful.  We  believe  it  is  in  our  long-term  interest  to 
invest our time and hearts into making each of our communities a better place to live and work. Our team 
members  serve  as  inspirational  leaders  across  their  communities,  completing  more  than  260  volunteer 
opportunities over the past two years. Whether it is through Relay For Life, United Way, March of Dimes or 
other organizations, our local teams genuinely enjoy giving back to their communities. 

The Johnston County, North Carolina team participated in Johnston 
Health  Foundation’s  5k  for  the  sixth  year  in  a  row.  Over  60  team 
members and family participated and raised $2,700 for the cause.

The  Greer,  South  Carolina  team  collected  and  donated  600 
backpacks, $500 in food items and more than $3,000 in cash for 
Feed the Future, a local weekend backpack ministry. 

We also seek partnerships and opportunities that help us create a richer quality of life for our friends and 
neighbors. In 2019, we were excited to celebrate the opening of a dynamic office location in Spartanburg, 
South Carolina, that is not only a valuable place for our employees and customers, but also revitalizes an 
important corner in a growing community. We are also proud to sponsor cherished traditions throughout 
our footprint that provide cultural enrichment for their communities like Greenville’s Ice on Main, the North 
Carolina Apple Festival and the Savannah Philharmonic. In 2019, our sponsorships of this type totaled nearly  
$1  million.  Just  recently,  we  were  honored  to  be  recognized  for  our  commitment  to  arts  and  culture  in 
South  Carolina  as  the  recipient  of  the  Elizabeth  O’Neill  Verner  Governor’s  Award  for  the  Arts  from  the 
South Carolina Arts Commission. 

Looking Ahead

As  we  enter  a  new  decade,  it  is  time  for  us  to  reflect  on  the  success  we  have  earned  in  the  past  ten  years. 
Through careful planning, a thoughtful growth strategy, and a focus on fundamental values, we have built one 
of the best financial institutions in the South. The ability of our team to come together to pursue a common 
purpose has given us a foundation for growth of which I am extremely proud. 

Without a doubt, 2020 and this next decade will be marked by change. Continued change in technology and 
the way people bank, change in political and regulatory environments and change in the industry with large-
scale mergers will continue to affect all of our markets and customers. As we continue to anticipate and adapt 
to change, we rely on our fundamental belief that we can add to our long-term value by focusing on the people 
who make us great: our employees and our customers. With exceptional people leading the way in providing 
class-leading  service  to  our  customers,  we  are  confident  we  can  continue  to  provide  strong  returns  to  our 
shareholders—and we know we will make a significant positive impact in our communities. Thank you for your 
support and once again, congratulations to the 2,341 United employees who make this company great. 

Lynn Harton 
Chairman and Chief Executive Officer

8   |    U N I T E D   CO M M U N I T Y   B A N K S ,  I N C .  20 19   A N N UA L   R E P O R T

E x e c u t i v e   O f f i c e r s

Lynn Harton

Chairman 
Chief Executive Officer

Rich Bradshaw

Chief Banking Officer

Rob Edwards

Chief Risk Officer

Jefferson Harralson

Chief Financial Officer

Melinda Davis Lux

General Counsel
Corporate Secretary

Mark Terry

Chief Information Officer

  U N I T E D   CO M M U N I T Y   B A N K S ,  I N C . 2 0 19  A N N UA L   R E P O R T    |   9 

“

United Community Bank 
understood what we were 
trying to do and they made 
things happen.

Chad Odom, Encore Container

U N I T E D   C O M M U N I T Y   B A N K   
C U S T O M E R   S I N C E   2 014

1 0  |    U N I T E D   CO M M U N I T Y   B A N K S ,  I N C .  2 0 1 9   A N N UA L   R E P O R T

C o n s o l i d a t e d   B a l a n c e   S h e e t s

 (in thousands, except share data) 

Assets
Cash and due from banks
Interest-bearing deposits in banks

      Cash and cash equivalents

Debt securities available-for-sale 
Debt securities held-to-maturity (fair value $287,904 and $268,803)
Loans held for sale, at fair value
Loans, net of unearned income
    Less allowance for loan losses
        Loans, net
Premises and equipment, net
Bank owned life insurance
Accrued interest receivable
Net deferred tax asset
Derivative financial instruments
Goodwill and other intangible assets, net
Other assets
            Total assets

Liabilities and Shareholders’ Equity
Liabilities:
   Deposits:
      Noninterest-bearing demand
      Interest-bearing deposits
            Total deposits
   Federal Home Loan Bank advances
   Long-term debt
   Derivative financial instruments
   Accrued expenses and other liabilities
            Total liabilities

Commitments and contingencies

Shareholders’ equity:
   Common stock, $1 par value; 150,000,000 shares authorized;
        79,013,729 and 79,234,077 shares issued and outstanding
   Common stock issuable; 664,640 and 674,499 shares
   Capital surplus
   Retained earnings (accumulated deficit)
   Accumulated other comprehensive income (loss)
            Total shareholders’ equity
            Total liabilities and shareholders’ equity

2019

2018

 $           125,844
 389,362 

 515,206 

 2,274,581 
 283,533 
 58,484 
 8,812,553 
 (62,089)
 8,750,464 
 215,976 
 202,664 
 32,660 
 34,059 
 35,007 
 342,247 
 171,135 
 $   12,916,016 

 $           126,083 
 201,182 

 327,265 

 2,628,467 
 274,407 
 18,935 
 8,383,401 
 (61,203)
 8,322,198 
 206,140 
 192,616 
 35,413 
 64,224 
 24,705 
 324,072 
 154,750 
 $   12,573,192 

 $        3,477,979 
 7,419,265 
 10,897,244 
 - 
 212,664 
 15,516 
 154,900 
 11,280,324 

 $        3,210,220 
 7,324,293 
 10,534,513 
 160,000 
 267,189 
 26,433 
 127,503 
 11,115,638 

 79,014 
 11,491 
 1,496,641 
 40,152 
 8,394 
$      1,635,692 
 $   12,916,016 

 79,234 
 10,744 
 1,499,584 
 (90,419)
 (41,589)
$      1,457,554 
 $   12,573,192 

  U N I T E D   CO M M U N I T Y   B A N K S ,  I N C . 2 0 19  A N N UA L   R E P O R T    |   11  

“

Our culture gives us a competitive 
edge both as a place to work and a 
place to bank.

United Communit y Bank 
2019

1 2  |    U N I T E D   CO M M U N I T Y   B A N K S ,  I N C .  2 0 1 9   A N N UA L   R E P O R T

C o n s o l i d a t e d   S t a t e m e n t s   o f   I n c o m e

 (in thousands, except per share data) 

Interest Revenue
  Loans, including fees
  Investment securities:
    Taxable
    Tax exempt
  Deposits in banks and short-term investments
    Total interest revenue

Interest Expense
  Deposits
  Short-term borrowings
  Federal Home Loan Bank advances
  Long-term debt
      Total interest expense
      Net interest revenue
  Provision for credit losses
      Net interest revenue after provision for credit losses

Noninterest Income
  Service charges and fees
  Mortgage loan gains and other related fees
  Brokerage fees
  Gains from other loan sales, net
  Securities (losses) gains, net
  Other
      Noninterest income
         Total revenue

Noninterest Expenses
  Salaries and employee benefits
  Occupancy
  Communications and equipment
  FDIC assessments and other regulatory charges
  Professional fees
  Lending and loan servicing expense
  Outside services - electronic banking
  Postage, printing and supplies
  Advertising and public relations 
  Amortization of intangibles
  Merger-related and other charges
  Other
      Total noninterest expenses
      Income before income taxes
Income tax expense
      Net income

2019

2018

2017

 $     476,039 

$     420,383 

$     315,050 

 69,920 
 4,564 
 2,183 
 552,706 

 66,856 
 838 
 2,697 
 12,921 
 83,312 
 469,394 
 13,150 
 456,244 

 36,797 
 27,145 
 6,150 
 6,867 
 (1,021)
 28,775 
 104,713 
 560,957 

 196,440 
 23,350 
 24,613 
 4,901 
 17,028 
 9,416 
 7,020 
 6,370 
 6,170 
 4,938 
 6,907 
 15,092 
 322,245 
 238,712 
 52,991 
 $    185,721 

 73,496 
 4,189 
 2,012 
 500,080 

 39,543 
 1,112 
 6,345 
 14,330 
 61,330 
 438,750 
 9,500 
 429,250 

 35,997 
 19,010 
 5,191 
 9,277 
 (656)
 24,142 
 92,961 
 522,211 

 181,015 
 22,781 
 21,277 
 8,491 
 15,540 
 8,697 
 6,623 
 6,416 
 5,991 
 6,846 
 5,414 
 17,194 
 306,285 
 215,926 
 49,815 
 $      166,111 

 70,172 
 2,216 
 2,282 
 389,720 

 17,062 
 352 
 6,095 
 10,226 
 33,735 
 355,985 
 3,800 
 352,185 

 38,295 
 18,320 
 4,633 
 10,493 
 42 
 16,477 
 88,260 
 440,445 

 153,098 
 20,344 
 19,660 
 6,534 
 12,074 
 7,512 
 6,487 
 5,952 
 4,242 
 4,845 
 13,901 
 12,962 
 267,611 
 172,834 
 105,013 
 $        67,821 

      Net income available to common shareholders

 $   183,346 

 $     164,927 

 $        67,250 

Income per common share:
     Basic
     Diluted
Weighted average common shares outstanding:
     Basic
     Diluted

 $            2.31 
 2.31 

 $            2.07 
 2.07 

 $            0.92 
0.92 

 79,700 
 79,708 

 79,662 
 79,671 

 73,247 
 73,259 

  U N I T E D   CO M M U N I T Y   B A N K S ,  I N C . 2 0 19  A N N UA L   R E P O R T    |   13  

“

Through careful planning, a 
thoughtful growth strategy, and a 
focus on fundamental values, we 
have built one of the best financial 
institutions in the South. The ability 
of our team to come together to 
pursue a common purpose has given 
us a foundation for growth.

United Communit y Bank 
2019

1 4  |    U N I T E D   CO M M U N I T Y   B A N K S ,  I N C .  2 0 1 9   A N N UA L   R E P O R T

S e l e c t e d   D a t a — Q u a r t e r l y   S u m m a r y

(in millions, except per share data)

Earnings Summary
  Net interest revenue
  Provision for credit losses
  Noninterest income
  Noninterest expense
  Income tax expense
      Net income—GAAP
  Merger-related & non-operating charges, net of tax benefit
      Net income—operating (1) 

Q4

Q3

Q2

Q1

 2019

 $     116.6 
 (3.5)
 30.2 
 (81.4)
 (12.9)
 49.0 
 (0.1)
 $      48.9

 $      119.3 
 (3.1)
 29.0 
 (82.9)
 (13.9)
 48.4 
 2.0 
 $       50.4

 $      117.8 
 (3.2)
 24.5 
 (81.8)
 (13.2)
 44.1 
 3.1 
 $       47.2 

 $      115.6 
 (3.3)
 21.0 
 (76.1)
 (12.9)
 44.3 
0.5 
 $       44.8 

 2018
Q4

 $      114.9 
 (2.1)
 23.0 
 (78.2)
 (12.5)
 45.1 
0.6 
 $       45.7 

Performance Measures
  Per common share:
      Diluted net income—GAAP 
      Diluted net income—operating (1)
      Cash dividends declared
      Book value
      Tangible book value (2)

 $       0.61 
0.61 
0.18 
 20.53 
 16.28 

 $       0.60 
0.63 
0.17 
 20.16 
 15.90 

 $       0.55 
0.59 
0.17 
 19.65 
 15.38 

 $       0.55 
0.56 
0.16 
 18.93 
 14.93 

 $       0.56 
0.57 
0.16 
 18.24 
 14.24 

  Key performance ratios:
      Net interest margin (3)
      Return on assets —GAAP (3)
      Return on assets—operating (1)(3)
      Return on common equity—GAAP (3)(4)
      Return on common equity—operating (1)(3)(4)
      Return on tangible common equity—operating (1)(2)(3)(4)
      Equity to total assets
      Tangible common equity to tangible assets (2)

 3.93  % 
 1.50 
 1.50 
 12.07 
 12.06 
 15.49 
 12.66 
 10.32 

 4.12  % 
 1.51 
 1.58 
 12.16 
 12.67 
 16.38 
 12.53 
 10.16 

 4.12  % 
 1.40 
 1.50 
 11.45 
 12.27 
 15.88 
 12.25 
 9.86 

 4.10  % 
 1.44 
 1.45 
 11.85 
 12.00 
 15.46 
 12.06 
 9.76 

 3.97 %
 1.43 
 1.45 
 12.08 
 12.25 
 15.88 
 11.59 
 9.29 

Asset Quality 
  Non-performing loans
  Foreclosed properties
      Total non-performing assets (NPAs)
  Allowance for loan losses
  Net charge-offs
  Allowance for loan losses to loans
  Net charge-offs to average loans (3)
  NPAs to loans and foreclosed properties
  NPAs to total assets

At Period End
  Loans
  Investment securities
  Total assets
  Deposits
  Shareholders’ equity
  Common shares outstanding (thousands)

 $        35.3 
 0.5 
 35.8 
 62.1 
 3.9 
0.70 %
0.18 
0.41 
0.28 

 $       30.8 
 0.1 
 30.9 
 62.5 
 2.7 
0.70 %
0.12 
0.35 
0.24 

 $       26.6 
 0.1 
 26.7 
 62.2 
 2.4 
0.70 %
0.11 
0.30 
0.21 

 $        23.6 
 1.1 
 24.7 
 61.6 
 3.1 
0.73 %
0.15 
0.29 
0.20 

 $       23.8 
 1.3 
 25.1 
 61.2 
 1.8 
0.73 %
0.09 
0.30 
0.20 

 $     8,813 
 2,559 
 12,916 
 10,897 
 1,636 
 79,014 

 $     8,903 
 2,515 
 12,809 
 10,757 
 1,605 
 78,974 

 $     8,838 
 2,620 
 12,779 
 10,591 
 1,566 
 79,075 

 $     8,493 
 2,720 
 12,506 
 10,534 
 1,508 
 79,035 

 $     8,383 
 2,903 
 12,573 
 10,535 
 1,458 
 79,234 

(1)  Excludes merger-related and other non-operating charges.      (2)  Excluded the effect of acquisition related intangibles and associated amortization.
(3)  Annualized.      (4)  Net income divided by average realized common equity, which excludes accumulated other comprehensive income (loss).

  U N I T E D   CO M M U N I T Y   B A N K S ,  I N C . 2 0 19  A N N UA L   R E P O R T    |   15  

  
  
C o r p o r a t e   I n f o r m a t i o n

Financial Information

Stock Price

Analysts and investors seeking financial 
information should contact: 
Jefferson L. Harralson 
Chief Financial Officer 
864-240-6208  |  jefferson_harralson@ucbi.com

This Annual Report contains forward-looking 
statements that involve risk and uncertainty 
and actual results could differ materially from 
the anticipated results or other expectations 
expressed in the forward-looking statements. 
A discussion of factors that could cause actual 
results to differ materially from those expressed 
in the forward-looking statements is included 
in the Annual Report on Form 10-K filed with 
the Securities and Exchange Commission.

This Annual Report also contains financial 
measures that were prepared on a basis 
different from accounting principles generally 
accepted in the United States (“GAAP”). 
References to operating performance measures 
are non-GAAP financial measures. Management 
has included such non-GAAP financial 
measures because such non-GAAP measures 
exclude certain non-recurring revenue 
and expense items and therefore provide a 
meaningful basis for analyzing financial trends. 
A reconciliation of these measures to financial 
measures determined using GAAP is included 
in the Annual Report on Form 10-K filed with 
the Securities and Exchange Commission.

High

Low

Close

Average Daily 
Volume

$     28.88  $     20.23 

 $     21.46 

 509,152 

 $     29.79 

 $        21.19 

 $     24.93 

 28.98 

 29.28 

 31.66 

 24.91 

 25.24 

 27.01 

 28.56 

 28.35 

 30.88 

 507,207 

 427,652 

 357,739 

 363,152 

2018

2019

4th

1st

2nd

3rd

4th

Investor Information

Registrar Transfer Agent 

Investor information including this 
report, Form 10-K, quarterly financial 
results, press releases and various other 
reports are available at ir.ucbi.com. 
Alternatively, shareholders may contact 
Investor Relations at 866-270-5900 or 
investor_relations@ucbi.com.

Stock Exchange

United Community Banks, Inc. (Ticker: 
UCBI) common stock is listed for trading 
on the NASDAQ Global Select Market. 

Independent Registered 
Public Accountants

PricewaterhouseCoopers LLP, Atlanta, GA

Continental Stock Transfer & Trust Co. 
17 Battery Park, 8th Floor 
New York, NY 10004 
212-509-4000  |  continentalstock.com

Equal Opportunity   
Employer

United Community Banks, Inc. is  
an equal opportunity employer.  
All matters regarding recruiting,  
hiring, training, compensation,  
benefits, promotions, transfers and 
other personnel policies will remain 
free from discriminatory practices.

Board Of Directors

Thomas A. Richlovsky
Lead Director 
Retired Chief Financial  
Officer and Treasurer 
National City Corporation

Robert H. Blalock
Chief Executive Officer 
Blalock Insurance Agency, Inc.

L. Cathy Cox
Dean 
School of Law, Mercer University

Kenneth L. Daniels
Retired Chief Credit Risk  
and Policy Officer 
BB&T Corporation

Lance F. Drummond 
Retired Executive Vice President
Operations and Technology 
TD Canada Trust

H. Lynn Harton
Chairman  
Chief Executive Officer

Jennifer Mann  
Executive Vice President
Chief Human Resources Officer
SAS Institute, Inc.

David C. Shaver
Chief Executive Officer 
Cost Segregation Advisors, LLC

Tim R. Wallis
Owner and President
Wallis Printing Company

David H. Wilkins
Partner
Nelson, Mullins, Riley & Scarborough, LLP

Executive Officers

H. Lynn Harton
Chairman
Chief Executive Officer

Jefferson L. Harralson
Chief Financial Officer

Robert A. Edwards 
Chief Risk Officer 

Melinda Davis Lux
General Counsel and Corporate 
Secretary

Richard W. Bradshaw 
Chief Banking Officer

Mark Terry
Chief Information Officer

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