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Unum Group

unm · NYSE Financial Services
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Ticker unm
Exchange NYSE
Sector Financial Services
Industry Insurance - Life
Employees 10,000+
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FY2021 Annual Report · Unum Group
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Annual Report
2021

A Note About Non-GAAP Financial 
Measures 

We present certain measures of our performance that are not calculated in accordance 
with generally accepted accounting principles in the United States of America (GAAP). Non-
GAAP financial measures exclude or include amounts that are not normally excluded or 
included in the most directly comparable measure calculated and presented in accordance 
with GAAP. Non-GAAP financial measures should not be viewed as substitutes for the 
most directly comparable financial measures calculated in accordance with GAAP. This 
Annual Report refers to the following non-GAAP financial measures, which we believe are 
better performance measures and better indicators of the revenue and profitability and 
underlying trends in our business:

•  After-tax adjusted operating income or loss, which we define as net income adjusted 

to exclude after-tax investment gains or losses, the amortization of the cost of 
reinsurance, as well as certain other items, as applicable, which are discussed under 
“Executive Summary” in Part II, Item 7 of our 2021 Annual Report on Form 10-K; and

•  Adjusted operating return on equity, which is calculated using after-tax adjusted 
operating income or loss and excludes from equity the unrealized gain or loss on 
securities and net gain on hedges.

Investment gains or losses primarily include realized investment gains or losses, expected 
investment credit losses, and gains or losses on derivatives.  Investment gains or losses 
and unrealized gains or losses on securities depend on market conditions and do not 
necessarily relate to decisions regarding the underlying business of our company. We 
have exited a substantial portion of our Closed Block individual disability product line 
through the two phases of the reinsurance transaction that were executed in December 
2020 and March 2021, respectively. As a result, we exclude the amortization of the cost 
of reinsurance that was recognized upon the exit of the business related to the ceded 
reserves for the cohort of policies on claim status. We believe that the exclusion of 
the amortization of the cost of reinsurance provides a better view of our results from 
our ongoing businesses. We may at other times exclude certain other items from our 
discussion of financial ratios and metrics in order to enhance the understanding and 
comparability of our operational performance and the underlying fundamentals, but this 
exclusion is not an indication that similar items may not recur and does not replace the 
comparable GAAP financial measures in the determination of overall profitability.

Reconciliations of the most directly comparable GAAP financial measures to the non-GAAP financial 
measures are as follows:

Net Income

Excluding:

Net Investment Gains and Losses

Year Ended December 21, 2021

(in millions)

per share*

$   824.2

$ 4.02

Net Realized Investment Gain Related to Reinsurance Transaction (net of tax expense of $14.2)

Net Investment Gain, Other (net of tax expense of $1.9)

Total Net Investment Gain

Items Related to Closed Block Individual Disability Reinsurance Transaction

Change in Benefit Reserves and Transaction Costs (net of tax benefit of $29.2)

Amortization of the Cost of Reinsurance (net of tax benefit of $16.8)

Total Items Related to Closed Block Individual Disability Reinsurance Transaction

Net Reserve Change Related to Reserve Assumption Updates (net of tax expense of $38.1)

Impairment Loss on Internal-Use Software (net of tax benefit of $2.5)

Costs Related to Early Retirement of Debt (net of tax benefit of $14.1)

Impairment Loss on ROU Asset (net of tax benefit of $2.9)

Impact of U.K. Tax Rate Increase

53.4

7.2

60.6

(110.1)

(62.3)

(172.4)

143.3

(9.6)

(53.2)

(11.0)

(24.2)

0.26

0.03

0.29

(0.53)

(0.31)

(0.84)

0.70

(0.05)

(0.26)

(0.05)

(0.12)

After-tax Adjusted Operating Income

$   890.7

$ 4.35

*Assuming Dilution

Year Ended December 31, 2021

After-Tax Adjusted 
Operating Income (Loss)

Average Allocated 
Equity(1)

Adjusted Operating 
Return on Equity

Unum US

Unum International

Colonial Life

Core Operating Segments

Closed Block

Corporate 

Total 

$   367.8

$   4,500.0

84.1

259.9

711.8

248.8

(69.7)

$   890.7

806.1

1,580.3

6,886.4

4,208.6

(1,046.0)

$   10,049.0

8.2%

10.4%

16.4%

10.3%

8.9%

(1) Excludes unrealized gain on securities and net gain on hedges and is calculated using the stockholders’ equity balances presented below.

Total Stockholders’ Equity

Excluding:

Net Unrealized Gain on Securities

Net Gain on Hedges

Total Adjusted Stockholders’ Equity

December 31

2021

$   11,416.4

962.2

61.8

$   10,392.4

2020

$   10,871.0

1,067.7

97.8

$  9,705.5

Average Adjusted Stockholders’ Equity

$  10,049.0

Year Ended  
December 31,2021

OUR PURPOSE

Helping the working world thrive 
throughout life’s moments.TM

A Letter from our President and CEO, 
Rick McKenney

To our shareholders, customers and colleagues:
As the world opens a new chapter in managing through the pandemic, Unum stands ready to meet the 
needs of the working world when employers and employees need us most. That is our purpose, and 
it’s never been more important than today. By delivering affordable access to vital benefits through the 
workplace, we help provide the financial protection people count on in uncertain times. It’s what unites 
our more than 10,000 employees around the world and inspires us every day. 

In 2021, we helped people at every stage of life. 

served 43 million 
individuals and 
their families

delivered  
$8.2 billion 
in benefits

partnered with 
more than 178,000 
companies

We also continued to invest in our company to address some of today’s toughest workplace challenges, 
create better experiences for customers, and help our employees realize their goals. 

As we look ahead, the ongoing challenges of the pandemic and turbulent events across the globe set the 
state for ongoing uncertainty. Yet by building on our successes of the past and positioning ourselves to 
take advantage of new tailwinds in the external environment, I’m more confident than ever in our business 
model and our ability to drive growth and deliver on our purpose.

Review of 2021 Performance
In the midst of the challenges brought on by the pandemic, our teams adapted to the environment 
with uncommon compassion and resilience. The impact of the pandemic was visible in our benefits 
businesses, reflecting elevated mortality and high levels of infection rates and hospitalizations. 

During the last two years, we experienced dramatic increases in life and disability claims, as well as 
volumes in our leave management business. The impact to our financial results reflects the human 
toll the virus has taken. We have paid more than $500 million in group life insurance benefits alone 
to support families and loved ones. Across short- and long-term disability, we’ve seen a 35% increase 
compared to pre-pandemic levels. Being there in time of need is why we exist and reinforces the critical 
importance of workers obtaining coverage through their employers. 

Thanks to the perseverance of our employees, premiums grew during the year and persistency reached 
some of the highest levels we have seen. The value we continue to deliver to our customers during the 
pandemic, as well as the increased recognition of the need for protection products, allows us to attract 
new customers. This underlying momentum in our core business, coupled with strong employment levels 
and wage growth, position us for further growth as we emerge from the later stages of the pandemic.

From a capital perspective, we closed 2021 in a strong position. Risk-based capital (RBC) at year-end was 
the highest it has been since 2016 and well above our internal targets. We completed the final phase of a 
transaction to reinsure most of our Closed Block individual disability insurance business to a third party, 
which freed significant capital to enhance our financial flexibility. For the first time in many years, we 
were able to decrease reserves at our First Unum subsidiary and return capital to our holding company, 
an example of how the funding needs for long-term care can be managed over time, especially with 
higher interest rates. We also increased our dividend 5.3% and resumed share repurchases in the fourth 
quarter, demonstrating confidence in our company and optimism for the future.

2021 Performance by the Numbers

It is a testament to the strength of our franchise that despite impacts from COVID, the primary measure 
of ongoing business stability—premium income—as well as capital strength, improved year-over-year. 

RESULTS FROM 2021 INCLUDED:

•  Premium income of $9.5 billion, up 1% from 2020
•  Net income of $824.2 million and after-tax adjusted operating  

income of $890.7 million 

•  Net income per share of $4.02 and after-tax adjusted operating 

income per share of $4.35 

•  Adjusted operating return on equity of 8.9% on a consolidated 

basis and adjusted operating return on equity of 10.3% in our core 
operating segments 

•  Book value per share of $56.37, up 5.6% from 2020, continuing our 

long-term commitment to shareholder equity growth 

Premium income of

$9.5 
BILLION
(up 1% from 2020)

Our capital metrics remained strong at year-end, including: 

• Holding company liquidity of $1.5 billion, consistent with 2020 levels 
• Risk-based capital of approximately 395%, 30 points higher than the prior year 
• Increased quarterly dividend 5.3% to $0.30 per share

Our Business and Our Purpose

Since our founding in 1848, Unum has existed to protect people financially, and we’ve delivered on that 
commitment every year since. As the pandemic has highlighted the financial fragility of the working world, 
it has also exacerbated longstanding challenges to address a variety of employer and employee needs. 
At the center of this critical relationship are human resource departments and business owners, and the 
variety of solutions we provide to help them better safeguard the health and wellbeing of their workers. 

One area where Unum stands out is leave administration, a service with newfound relevance amidst a 
rapidly changing environment. In 2021, we built on our track record of leadership by introducing Unum 
Total Leave, a modern, digital solution for employers and their workers to further streamline the often-
complex leave process. In addition, employers must also respond to the growing mental health crisis with 
programs that focus on broad-based and early intervention. Unum Behavioral Health was introduced in 
2021 to do just that as it provides a comprehensive workforce solution that addresses the full continuum 
of mental health. Alongside other services, like vaccination and testing management, we now offer a 
robust package of workplace solutions and look to continue to grow in that area to meet the dynamic 
needs of employers and employees.

Targeted initiatives are expected to accelerate growth in three distinct areas – product enhancements, 
distribution effectiveness and digital adoption. In our voluntary benefits business, for instance, we’re 
refreshing our offerings to meet emerging consumer needs and integrate with modern technology 
platforms. A greater focus on sales partner productivity, deepening client relationships and a greater 
presence among businesses with less than 100 employees will help employers compete for talent in an 
efficient and intuitive way. These and other efforts are reinforced by our digital-first agenda, where we are 
driving a significant increase in adoption of digital channels for enrollment, administration and claims. 

Our People and Our Culture

Our employees bring our purpose and business together. In today’s 
hybrid workplace environment, we placed a heightened emphasis on 
communicating with and engaging our employees. We’re listening to 
what our employees have to say through weekly CEO-led virtual check-
ins, annual employee engagement surveys, and other connections that 
reinforce a culture where everyone can thrive. We’re gratified that our 
commitment to employees and the workplace has been recognized by 
leading organizations for excellence across a wide range of categories, 
including ethics, diversity, disability representation, LGBTQ equality, and 
health and wellbeing. A hallmark recognition for us is being named by 
Ethisphere as a World’s Most Ethical Company for two straight years. 

A hallmark recognition  
for us is again being named 
by Ethisphere as a World’s  
Most Ethical Company  
for two straight years. 

Doing the right thing and delivering for our customers requires that every employee be, bring, and can 
become their best selves. We strive to foster a culture of belonging where our employees, customers 
and partners see themselves in every aspect of our business. This is both a business and a talent 
advantage, and one we’ve taken significant actions in the last year to advance. In 2021, we reinvigorated 
our approach to inclusion and diversity and focused on diversity of thought to give greater voice to 
our employees. This strategy is the recognition that people acquire and share information using their 
culture, upbringing and experiences as a frame of reference, and positions us take proactive steps to 
strengthen our culture and commitment to being an advocate for positive change in our communities.

We are dedicated to building strong communities.

Since the launching of our Social Justice Fund in 2020, we’ve contributed more than $700,000 to 
programs focused on systemic and policy change, training, economic justice and civic engagement. 
We also partner with local higher education institutions in the U.S. and U.K. to provide equitable 
opportunities for Black, Hispanic, Latino and socioeconomically disadvantaged students. 

Our support for community partners focuses on four strategic areas:

A CARING 
SPIRIT

EQUITABLE 
PATHWAYS

HEALTHIER 
COMMUNITIES

READY 
RESPONSE

In total, Unum donated more than $12 million in 2021 across our geographic footprint to enhancing 
educational opportunities, promote wellbeing and help our communities grow stronger. And our work 
continues this year as we join with other companies and communities to condemn hostilities in Ukraine and 
provide support for the resulting humanitarian crisis. Through the hard work of our colleagues in Poland — 
which has especially been impacted by the refugee crisis — we have marshalled hundreds of volunteers and 
provided funding to support a variety of relief efforts.

The View Ahead and Driving Long-Term Growth

We have optimism as we look forward, thanks to our progress over the past two years. As COVID-related 
impacts continue to dissipate, we expect declining mortality, decreasing short-term disability claims, and an 
improving residual long-term disability environment. This should enable accelerated growth beginning in 
the second half of the year, followed by a return to our long-term annual earnings growth run rate. External 
factors such as inflation and rising interest rates also drive revenues through natural growth and higher 
investment yields, although this dynamic is pressured by expenses we have taken to maintain market 
competitiveness for compensation of our own employees. Overall, though, with high employment, rising 
wages, and demand for workers continuing to grow, this is a good time to be in the employee benefits 
space. Thanks to the value we are delivering for customers, including introducing new digital capabilities, 
we have been able to adopt a nimble strategy focused on gaining new customers and adding value to those 
relationships we already have.

Underscoring these strategies is our capital plan, which balances return of capital to shareholders with 
the accelerated recognition of the premium deficiency reserve (PDR). Once the recognition of the PDR 
is completed, financial flexibility will be increased, resulting in greater capital deployment for the long-
term. Even with our expected shareholder return plans and accelerated PDR recognition, we expect 
healthy levels of capital through the cycle. The actions we have taken to improve that position, including 
the reinsurance transaction in our Closed Block individual disability line, have resulted in the best capital 
metrics we’ve had in many years. 

We remain well-positioned for the future, anchored in a strong purpose that has made us a stronger and 
more valuable franchise. That purpose is what drives our employees every day, and I am thankful for and 
energized by their commitment to our customers. Together, we thank you for your continued support.

Rick McKenney 
President and CEO, Unum Group  

UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D. C.  20549

FORM 10-K

(Mark One)

☒ Annual Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
For the fiscal year ended December 31, 2021 

     ☐ Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

For the transition period from       to     

Commission file number 001-11294

Unum Group
 (Exact name of registrant as specified in its charter)

Delaware
(State or other jurisdiction of incorporation or organization)

62-1598430
(I.R.S. Employer Identification No.)

1 Fountain Square
Chattanooga, Tennessee
(Address of principal executive offices)

37402
(Zip Code)

(423)294-1011
(Registrant's telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class
Common stock, $0.10 par value
6.250% Junior Subordinated Notes due 2058

Trading Symbol
UNM
UNMA

Name of each exchange on which registered
New York Stock Exchange
New York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act:  None

Indicate by check mark if the registrant is a well-known seasoned issuer as defined in Rule 405 of the Securities Act.  Yes [X]  
No [  ]

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  Yes [  ]  
No [X]

Indicate  by  check  mark  whether  the  registrant  (1)  has  filed  all  reports  required  to  be  filed  by  Section  13  or  15(d)  of  the 
Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to 
file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes [X] No [  ]

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted 
pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period 
that the registrant was required to submit such files).   Yes [X]  No [  ]

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller 
reporting company, or an emerging growth company.  See the definitions of “large accelerated filer,” “accelerated filer,” 
“smaller reporting company,” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
(Check one): 

Large Accelerated Filer

Non-accelerated filer

x Accelerated filer

¨	Smaller reporting company 

Emerging growth company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the 
extended transition period for complying with any new or revised financial accounting standards 
provided pursuant to Section 13(a) of the Exchange Act.  

☐

☐

☐

☐

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the 
effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 
7262(b)) by the registered public accounting firm that prepared or issued its audit report.   

            ☒

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act).  Yes ☐  No ☒ 

The aggregate market value of the shares of the registrant's common stock held by non-affiliates (based upon the closing price 
of these shares on the New York Stock Exchange) as of the last business day of the registrant's most recently completed second 
fiscal quarter was $5.8 billion.  As of February 23, 2022, there were 202,563,754 shares of the registrant's common stock 
outstanding.

 
DOCUMENTS INCORPORATED BY REFERENCE

Portions of the information required by Part III of this Form 10-K are incorporated herein by reference from the registrant's 
definitive proxy statement for its 2022 Annual Meeting of Stockholders which will be filed with the Securities and Exchange 
Commission pursuant to Regulation 14A under the Securities Exchange Act of 1934, as amended, within 120 days after the end 
of the registrant's fiscal year ended December 31, 2021.

 TABLE OF CONTENTS

Cautionary Statement Regarding Forward-Looking Statements

PART I

Item 1.

Business

Item 1A. Risk Factors

Item 1B. Unresolved Staff Comments

Item 2.

Properties

Item 3.

Legal Proceedings

Item 4. Mine Safety Disclosures

Item 5. Market for the Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of 

PART II

Equity Securities

Item 6.

[Reserved]

Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Item 7A. Quantitative and Qualitative Disclosures About Market Risk

Item 8.

Financial Statements and Supplementary Data

Item 9.

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

Item 9A. Controls and Procedures

Item 9B. Other Information

Item 9C. Disclosure Regarding Foreign Jurisdictions that Prevent Inspections

Item 10. Directors, Executive Officers and Corporate Governance

Item 11.

Executive Compensation

PART III

Item 12.

Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

Item 13. Certain Relationships and Related Transactions and Director Independence

Item 14.

Principal Accounting Fees and Services

Item 15.

Exhibits and Financial Statement Schedules

PART IV

Index to Exhibits 

Signatures

Page
1

3

22

34

34

35

35

36

37

37

100

106

209

209

211

211

212

212

213

213

213

214

227

231

Cautionary Statement Regarding Forward-Looking Statements

The Private Securities Litigation Reform Act of 1995 (the Act) provides a "safe harbor" to encourage companies to provide 
prospective information, as long as those statements are identified as forward-looking and are accompanied by meaningful 
cautionary statements identifying important factors that could cause actual results to differ materially from those included in the 
forward-looking statements.  Certain information contained in this Annual Report on Form 10-K (including certain statements 
in the business description in Item 1, Management's Discussion and Analysis in Item 7, and the consolidated financial 
statements and related notes in Item 8), or in any other written or oral statements made by us in communications with the 
financial community or contained in documents filed with the Securities and Exchange Commission (SEC), may be considered 
forward-looking statements within the meaning of the Act.  Forward-looking statements are those not based on historical 
information, but rather relate to our outlook, future operations, strategies, financial results, or other developments.  Forward-
looking statements speak only as of the date made.  We undertake no obligation to update these statements, even if made 
available on our website or otherwise.  These statements may be made directly in this document or may be made part of this 
document by reference to other documents filed by us with the SEC, a practice which is known as "incorporation by reference."  
You can find many of these statements by looking for words such as "will," "may," "should," "could," "believes," "expects," 
"anticipates," "estimates," "plans," "assumes," "intends," "projects," "goals,” "objectives," or similar expressions in this 
document or in documents incorporated herein. 

These forward-looking statements are subject to numerous assumptions, risks, and uncertainties, many of which are beyond our 
control.  We caution readers that the following factors, in addition to other factors mentioned from time to time, may cause 
actual results to differ materially from those contemplated by the forward-looking statements: 

•

•
•

•

•
•
•
•

•

•

•
•
•

•
•
•

•

•
•
•

•
•

The impact of  COVID-19, on our business, financial position, results of operations, liquidity and capital resources, 
and overall business operations.
Sustained periods of low interest rates.
Fluctuation in insurance reserve liabilities and claim payments due to changes in claim incidence, recovery rates, 
mortality and morbidity rates, and policy benefit offsets due to, among other factors, the rate of unemployment and 
consumer confidence, the emergence of new diseases, epidemics, or pandemics, new trends and developments in 
medical treatments, the effectiveness of our claims operational processes, and changes in governmental programs. 
Unfavorable economic or business conditions, both domestic and foreign, that may result in decreases in sales, 
premiums, or persistency, as well as unfavorable claims activity.
Changes in, or interpretations or enforcement of, laws and regulations.
Our ability to hire and retain qualified employees.
A cyber attack or other security breach could result in the unauthorized acquisition of confidential data.
The failure of our business recovery and incident management processes to resume our business operations in the 
event of a natural catastrophe, cyber attack, or other event. 
Investment results, including, but not limited to, changes in interest rates, defaults, changes in credit spreads, 
impairments, and the lack of appropriate investments in the market which can be acquired to match our liabilities.
Increased competition from other insurers and financial services companies due to industry consolidation, new entrants 
to our markets, or other factors.
Changes in our financial strength and credit ratings.
Our ability to develop digital capabilities or execute on our technology systems upgrades or replacements.
Actual experience in the broad array of our products that deviates from our assumptions used in pricing, underwriting, 
and reserving.
Availability of reinsurance in the market and the ability of our reinsurers to meet their obligations to us.
Ability to generate sufficient internal liquidity and/or obtain external financing.
Damage to our reputation due to, among other factors, regulatory investigations, legal proceedings, external events, 
and/or inadequate or failed internal controls and procedures. 
Recoverability and/or realization of the carrying value of our intangible assets, long-lived assets, and deferred tax 
assets.
Effectiveness of our risk management program.
Contingencies and the level and results of litigation.
Ineffectiveness of our derivatives hedging programs due to changes in the economic environment, counterparty risk, 
ratings downgrades, capital market volatility, changes in interest rates, and/or regulation. 
Fluctuation in foreign currency exchange rates.
Our ability to meet environment, social, and governance standards and expectations of investors, regulators, customers, 
and other stakeholders

1

All subsequent written and oral forward-looking statements attributable to us or any person acting on our behalf are expressly 
qualified in their entirety by the cautionary statements contained or referred to in this section.  

2

ITEM 1. BUSINESS

General 

PART I

Unum Group, a Delaware general business corporation, and its insurance and non-insurance subsidiaries, which collectively 
with Unum Group we refer to as the Company, operate in the United States, the United Kingdom, Poland, and, to a limited 
extent, in certain other countries.  The principal operating subsidiaries in the United States are Unum Life Insurance Company 
of America (Unum America), Provident Life and Accident Insurance Company (Provident), The Paul Revere Life Insurance 
Company (Paul Revere Life), Colonial Life & Accident Insurance Company, Starmount Life Insurance Company (Starmount 
Life), in the United Kingdom, Unum Limited, and in Poland, Unum Zycie TUiR S.A. (Unum Poland).  We are a leading 
provider of financial protection benefits in the United States and the United Kingdom.  Our products include disability, life, 
accident, critical illness, dental and vision, and other related services.  We market our products primarily through the workplace. 

We have three principal operating business segments: Unum US, Unum International, and Colonial Life.  Our other segments 
are the Closed Block and Corporate segments.  These segments are discussed more fully under "Reporting Segments" included 
herein in this Item 1. 

Business Strategies

The benefits we provide help the working world thrive throughout life's moments and protect people from the financial hardship 
of illness, injury, or loss of life by providing support when it is needed most.  As a leading provider of employee benefits, we 
offer a broad portfolio of products and services through the workplace.  

Specifically, we offer group, individual, voluntary, and dental and vision products as well as provide certain fee-based services.  
These products and services, which can be sold stand-alone or combined with other coverages, help employers of all sizes 
attract and retain a stronger workforce while protecting the incomes and livelihood of their employees.  We believe employer-
sponsored benefits are the most effective way to provide workers with access to information and options to protect their 
financial stability.  Working people and their families, particularly those at lower and middle incomes, are perhaps the most 
vulnerable in today's economy yet are often overlooked by many providers of financial services and products.  For many of 
these people, employer-sponsored benefits are the primary defense against the potentially catastrophic fallout of death, illness, 
or injury.  

We have established a corporate culture consistent with the social values our products provide.  Because we see important links 
between the obligations we have to all of our stakeholders, we place a strong emphasis on operating with integrity and 
contributing to positive change in our communities.  Accordingly, we are committed not only to meeting the needs of our 
customers who depend on us, but also to being accountable for our actions through sound and consistent business practices, a 
strong internal compliance program, a comprehensive risk management strategy, and an engaged employee workforce.

We believe our disciplined approach to providing financial protection products at the workplace puts us in a position of 
strength.  The products and services we provide have never been more important to employers, employees and their families, 
especially given the impacts of the COVID-19 pandemic.  Our strategy remains centered on growing our core businesses 
through investing and transforming our operations and technology to anticipate and respond to the changing needs of our 
customers, expand into new adjacent markets through meaningful partnerships and effective deployment of our capital across 
our portfolio.   

Although the current environment continues to place pressure on our profit margins, we continue to analyze and employ 
strategies we believe will help us navigate the current environment and allow us to maintain financial flexibility to support the 
needs of our businesses while also allowing us to return capital to our shareholders.  Improvements in labor markets and 
consumer confidence levels will have positive impacts on our business.  We have substantial leverage to rising interest rates and 
an improving economy when that environment drives wage and payroll growth.  To the extent that our own costs increase as a 
result of wage inflation, we have the ability to adjust our prices on new and renewing business to reflect the higher costs.  Long-
term, we believe that consistent operating results, combined with the implementation of strategic initiatives and the effective 
deployment of capital, will allow us to meet our financial objectives.

3

 
 
Reporting Segments 

Our reporting segments are comprised of the following: Unum US, Unum International, Colonial Life, Closed Block, and 
Corporate.  The percentage of consolidated premium income generated by each reporting segment for the year ended 
December 31, 2021 is as follows:

Unum US
Unum International
Colonial Life
Closed Block
Total

 64.1 %
 7.6 
 17.8 
 10.5 
 100.0 %

Financial information is provided in "Management's Discussion and Analysis of Financial Condition and Results of Operations" 
contained herein in Item 7 and Note 13 of the "Notes to Consolidated Financial Statements" contained herein in Item 8.

Unum US Segment

Our Unum US segment is comprised of group disability, group life and accidental death and dismemberment, and supplemental 
and voluntary lines of business.  The group disability line of business includes long-term and short-term disability, medical 
stop-loss, and fee-based service products.  The supplemental and voluntary line of business includes individual disability, 
voluntary benefits, and dental and vision products.  Unum US products are issued primarily by Unum America, Provident, and 
Starmount Life.  These products are marketed through our field sales personnel who work in conjunction with independent 
brokers and consultants.  Our market strategy for Unum US is to effectively deliver an integrated offering of employee benefit 
products in the group core market segment, which we define for Unum US as employee groups with fewer than 2,000 
employees, the group large case market segment, and the supplemental and voluntary market segment.

The percentage of Unum US segment premium income generated by each product line during 2021 is as follows:

Group Disability
Group Life and Accidental Death & Dismemberment
Individual Disability
Voluntary Benefits
Dental and Vision
Total

 44.3 %
 29.7 
 7.6 
 13.9 
 4.5 
 100.0 %

Group Long-term and Short-term Disability

We sell group long-term and short-term disability products to employers for the benefit of employees.  

Group long-term disability provides employees with insurance coverage for loss of income in the event of extended work 
absences due to sickness or injury.  We offer services to employers and insureds to encourage and facilitate rehabilitation, 
retraining, and re-employment.  Most policies begin providing benefits following 90 or 180 day waiting periods and continue 
providing benefits until the employee reaches a certain age, generally between 65 and 70, or recovers from the disability.  The 
benefits are limited to specified maximums as a percentage of income.  Also included in our long-term disability product line is 
our medical stop-loss product, which is designed to protect self-insured employers if their employees' medical claims exceed 
certain agreed upon thresholds.

Group short-term disability insurance generally provides coverage from loss of income due to injury or sickness for up to 26 
weeks and is limited to specified maximums as a percentage of income.  Benefits are typically effective after 0 to 30 days for 
accidents and after 7 to 30 days for sickness.  

Our fee-based services include leave management and administrative services only (ASO) business.  Leave management 
services provide administrative services on behalf of employers to ensure the protected leave eligibility and status for 
employees are in accordance with applicable laws and regulations.  ASO products provide administrative services regarding 

4

claims processing and billing for self-insured customers for which the responsibility for funding claim payments remain with 
the customer.

Premiums for group long-term and short-term disability are generally based on expected claims of a pool of similar risks plus 
provisions for administrative expenses, investment income, and profit.  In some cases, coverage for large employers will 
include retrospective experience rating provisions or will be underwritten on an experience-rated basis.  Premiums for 
experience-rated group long-term and short-term disability business are based on the expected experience of the client given its 
demographics, industry group, and location, adjusted for the credibility of the specific claim experience of the client.  Both 
group long-term and short-term disability are sold primarily on a basis permitting periodic repricing to address the underlying 
claims experience.  Fees for our leave management services and ASO business are generally based on the number of covered 
employees and an agreed-upon per-employee, per-month rate.  Premiums for our medical stop-loss product are generally based 
on the number of covered employees in self-insured employer groups and their estimated overall health risk plus provisions for 
administrative expenses, and profit. 

We have defined underwriting practices and procedures.  If the coverage amount for our disability policies exceeds certain 
prescribed age and amount limits, we may require a prospective insured to submit evidence of insurability.  Our disability 
policies are typically issued, both at inception and renewal, with rate guarantees.  For new group policyholders, the usual rate 
guarantee is one to three years.  For group policies being renewed, the rate guarantee is generally one year, but may be longer.  
The profitability of the policy depends on the adequacy of the rate during the rate guarantee period.  The contracts provide for 
certain circumstances in which the rate guarantees can be overridden.  Our medical stop loss contracts are renewable on an 
annual basis and rates are not guaranteed beyond one year.  There is no requirement for prospective medical stop loss insureds 
to submit evidence of insurability because coverage levels are determined for the group as a whole.

Profitability of group long-term and short-term disability insurance and our medical stop-loss product is affected by sales, 
persistency, investment returns, claims experience, and the level of administrative expenses.  Morbidity is an important factor in 
disability claims experience, and many economic and societal factors can affect claim incidence for disability insurance.  We 
routinely make pricing adjustments on our group long-term and short-term disability insurance products, when contractually 
permitted, which take into account emerging experience and external factors. 

Group Life and Accidental Death and Dismemberment

Group life and accidental death and dismemberment products are sold to employers as employee benefit products.  Group life 
consists primarily of renewable term life insurance with the coverages frequently linked to employees' wages and includes a 
provision for waiver of premium, if disabled.  Accidental death and dismemberment consists primarily of an additional benefit 
amount payable if death or severe injury is attributable to an accident.  

Premiums are generally based on expected claims of a pool of similar risks plus provisions for administrative expenses, 
investment income, and profit.  Underwriting practices and rate guarantees are similar to those used for group disability 
products, and evidence of insurability is required for benefits in excess of a specified limit.  

Profitability of group life and accidental death and dismemberment insurance is affected by persistency, investment returns, 
mortality and other claims experience, and the level of administrative expenses.

Individual Disability

Individual disability products are offered primarily to multi-life employer groups to supplement their group disability plans and 
may be funded by the employer, but the policy is owned by the employee and is portable.  Individual disability insurance 
provides the insured with a portion of earned income lost as a result of sickness or injury.  The benefits, including the 
underlying group disability coverage, typically range from 30 percent to 75 percent of the insured's monthly earned income.  
We provide various options with respect to length of benefit periods, product features, and waiting periods before benefit 
payments begin, which permit tailoring of the multi-life plan to a specific employer's needs.  We also market individual 
disability policies which include payments for the transfer of business ownership between partners and payments for business 
overhead expenses, also on a multi-life basis.  Individual disability products do not provide for the accumulation of cash values. 

Premium rates for individual disability products vary by age, product features, industry, region, and occupation based on 
assumptions concerning morbidity, mortality, persistency, administrative expenses, investment income, and profit.  We develop 
our assumptions based on our own experience.  Our underwriting rules, issue limits, and plan designs reflect risk and the 
financial circumstances of prospective insureds.  Individuals in multi-life groups may be subject to limited medical 

5

underwriting.  The majority of our individual disability policies are written on a noncancelable basis.  Under a noncancelable 
policy, as long as the insured continues to pay the fixed annual premium for the policy's duration, we cannot cancel the policy 
or change the premium.

Profitability of individual disability insurance is affected by persistency, investment returns, claims experience, and the level of 
administrative expenses.

Voluntary Benefits

Voluntary benefits products are primarily sold to groups of employees through payroll deduction at the workplace and include 
life, disability, accident, hospital indemnity, cancer, and critical illness.  Products are issued on both a group and individual 
basis.  

Premiums are generally based on assumptions for morbidity, mortality, persistency, administrative expenses, investment 
income, and profit.  We develop our assumptions based on our own experience and published industry tables.  Our underwriters 
evaluate the medical condition of prospective policyholders prior to the issuance of a policy on a simplified basis.  
Underwriting requirements may be waived for cases that meet certain criteria, including participation levels.  Individual 
voluntary benefits products other than life insurance are offered on a guaranteed renewable basis which allows us to reprice in-
force policies, subject to regulatory approval.  Group voluntary benefits products are offered primarily on an optionally 
renewable basis which allows us to reprice or terminate in-force policies. 

Profitability of voluntary benefits products is affected by the level of employee participation, persistency, investment returns, 
mortality and other claims experience, and the level of administrative expenses.

Dental and Vision

Group dental and vision products are sold to employers as employee benefit products.  Our group dental products include a 
variety of insured and self-insured dental care plans including preferred provider organizations and scheduled reimbursement 
plans.  Our group vision products provide coverage that includes a range of both in-network and out-of-network benefits for 
routine vision services offered either in conjunction with our dental product offerings or as stand-alone coverage.

Premiums for small case group dental and vision products are generally based on expected claims of a pool of similar risks plus 
a provision for administrative expenses, investment income, and profit.  Premiums for large employer groups are underwritten 
on an experience-rated basis.

Profitability of our dental and vision products is affected by persistency, claims experience, the level of administrative 
expenses, and to a lesser extent, investment returns.

Unum International Segment

Our Unum International segment includes our operations in the United Kingdom and Poland.  Unum UK's business includes 
insurance for group long-term disability, group life, and supplemental lines of business which include dental, individual 
disability, and critical illness products.  Unum Poland's business primarily includes insurance for individual and group life with 
accident and health riders.  Unum International's products are sold primarily through field sales personnel and independent 
brokers and consultants.  The market strategy for the segment is to offer benefits to employers and employees through the 
workplace, with a focus on the expansion of the number of employers and employees covered in our Unum UK business, and 
the growth of the existing Unum Poland business through the incorporation of our benefits and distribution expertise.

6

  
The percentage of Unum International segment premium income generated by each product line during 2021 is as follows:

Unum UK

Group Long-term Disability
Group Life
Supplemental

Unum Poland
Total

 56.0 %
 15.7 
 15.7 
 12.6 
 100.0 %

Unum UK Group Long-term Disability

Group long-term disability products are sold to employers for the benefit of employees.  Group long-term disability provides 
employees with insurance coverage for loss of income in the event of extended work absences due to sickness or injury.  
Services are offered to employers and insureds to encourage and facilitate rehabilitation, retraining, and re-employment.  Most 
policies begin providing benefits following 90 or 180 day waiting periods and continue providing benefits until the employee 
reaches a certain age or reaches the end of the limited period specified in the policy terms.  The benefits are limited to specified 
maximums as a percentage of income. 

Premiums for group long-term disability are generally based on expected claims of a pool of similar risks plus provisions for 
administrative expenses, investment income, and profit.  Some cases carry experience rating provisions.  Premiums for 
experience-rated group long-term disability business are based on the expected experience of the client given its demographics, 
industry group, and location, adjusted for the credibility of the specific claim experience of the client.  Policies are sold 
primarily on a basis permitting periodic repricing to address the underlying claims experience. 

We have defined underwriting practices and procedures.  If the coverage amount exceeds certain prescribed age and amount 
limits, we may require a prospective insured to submit evidence of insurability.  Policies are typically issued, both at inception 
and renewal, with rate guarantees.  The usual rate guarantee is two years but may vary depending on circumstances.  The 
profitability of the policy is dependent upon the adequacy of the rate during the rate guarantee period.  The contracts provide for 
certain circumstances in which the rate guarantees can be overridden.

Profitability of group long-term disability insurance is affected by persistency, investment returns, claims experience, and the 
level of administrative expenses.  Morbidity is an important factor in disability claims experience.  We routinely make pricing 
adjustments on our group insurance products, when contractually permitted, which take into account emerging experience and 
external factors.

Unum UK Group Life

Group life products are sold to employers as employee benefit products.  Group life consists of two types of products, a 
renewable term life insurance product and a group dependent life product.  The renewable term life product provides a lump 
sum benefit to the beneficiary upon the death of an employee.  The group dependent life product, which we discontinued 
offering to new customers in 2012, provides an annuity to the beneficiary upon the death of an employee.  Both coverages are 
frequently linked to employees' wages.  Premiums for group life are generally based on expected claims of a pool of similar 
risks plus provisions for administrative expenses, investment income, and profit.  Underwriting and rate guarantees are similar 
to those utilized for group long-term disability products.  

Profitability of group life is affected by persistency, investment returns, mortality and other claims experience, and the level of 
administrative expenses. 

Unum UK Supplemental

Supplemental products are sold to individual retail customers as well as groups of employees and include individual disability, 
group and individual critical illness, and group dental.  Individual disability products provide the insured with a portion of 
earned income lost as a result of sickness or injury.  Critical illness products provide a lump-sum benefit on the occurrence of a 
covered critical illness event.  Group dental products generally provide fixed benefits based on specified treatments or a portion 
of the cost of the treatment.  

7

Premiums for our individual products vary by age and are based on assumptions concerning morbidity, mortality, persistency, 
administrative expenses, investment income, and profit.  We develop our assumptions based on our own claims and persistency 
experience and published industry tables.  Approximately two thirds of our individual disability policies are written on a 
noncancelable basis.  The remainder of our individual disability policies and all of our individual critical illness products are 
offered on a guaranteed renewable basis which allows us to reprice in-force policies.  Our underwriters evaluate the medical 
and financial condition of prospective policyholders prior to the issuance of a policy.  

Premiums for group critical illness products are generally based on expected claims of a pool of similar risks plus provisions for 
administrative expenses, investment income, and profit.  Underwriting and rate guarantees are similar to those utilized for group 
long-term disability products.  Premiums for group dental products are generally based on standard industry rates that vary by 
age, with minor pricing variation based on the number of covered employees in the group.

Profitability of our supplemental products is affected by persistency, investment returns, claims experience, and the level of 
administrative expenses.

Unum Poland

Unum Poland products, which include both individual and group life products, provide renewable term and whole life insurance 
with accident and health riders.  Premiums are based on expected claims of a pool of similar risks plus provisions for 
administrative expenses, investment income, and profit.  Profitability of our Unum Poland products is affected by persistency, 
investment returns, mortality and other claims experience, and the level of administrative expenses.  

Colonial Life Segment 

Our Colonial Life segment includes accident, sickness, and disability products, which includes our dental and vision products, 
life products, and cancer and critical illness products.  Products are issued primarily by Colonial Life & Accident Insurance 
Company and marketed to employees, on both a group and an individual basis, at the workplace through an independent 
contractor agent sales force and brokers.  Our market strategy for Colonial Life is to effectively deliver a broad set of voluntary 
products and services in the public sector market and in the commercial market, with a particular focus on the core commercial 
market segment, which we define for Colonial Life as accounts with fewer than 1,000 employees.

Our underwriters evaluate the medical condition of prospective policyholders prior to the issuance of a policy on a simplified 
basis.  Underwriting requirements may be waived for cases that meet certain criteria, including participation levels. 

The percentage of Colonial Life segment premium income generated by each product line during 2021 is as follows:

Accident, Sickness, and Disability
Life
Cancer and Critical Illness
Total

 57.7 %
 22.1 
 20.2 
 100.0 %

Accident, Sickness, and Disability

The accident, sickness, and disability product line consists of short-term disability plans, accident-only plans providing benefits 
for injuries on a specified loss basis, and our dental and vision products.  It also includes accident and health plans which cover 
events such as hospital admissions, confinement, and surgeries. 

Premiums are generally based on assumptions for morbidity, mortality, persistency, administrative expenses, investment 
income, and profit.  We develop our assumptions based on our own experience and published industry tables.  Premiums are 
primarily individual guaranteed renewable for which we have the ability to change premiums on a state by state basis.  A small 
percentage of the policies are written on a group basis which are offered primarily on an optionally renewable basis which 
allows us to reprice or terminate in-force policies.  Premiums for our dental and vision products are guaranteed renewable with 
standard industry rates that vary by age and region. 

Profitability is affected by the level of employee participation, persistency, investment returns, claims experience, and the level 
of administrative expenses.   

8

  
Life

Life products are primarily comprised of universal life, whole life, and term life policies.  

Premiums are generally based on assumptions for mortality, persistency, administrative expenses, investment income, and 
profit.  We develop our assumptions based on our own experience and published industry tables.  Premiums for the individual 
whole life and term life products are guaranteed for the life of the contract.  Premiums for the individual universal life products 
are flexible and may vary at the individual policyholder level.  For the group term life products, we retain the right to change 
premiums at the account level based on the experience of the account.

Profitability is affected by the level of employee participation, persistency, investment returns, mortality and other claims 
experience, and the level of administrative expenses.   

Cancer and Critical Illness

Cancer policies provide various benefits for the treatment of cancer including hospitalization, surgery, radiation, and 
chemotherapy.  Critical illness policies provide a lump-sum benefit and/or fixed payments on the occurrence of a covered 
critical illness event.

Premiums are generally based on assumptions for morbidity, mortality, persistency, administrative expenses, investment 
income, and profit.  We develop our assumptions based on our own experience and published industry tables.  Premiums are 
primarily individual guaranteed renewable wherein we have the ability to change premiums on a state by state basis.  A small 
percentage of the policies are written on a group basis and are offered primarily on an optionally renewable basis which allows 
us to reprice or terminate in-force policies.  

Profitability of these products is affected by the level of employee participation, persistency, investment returns, mortality and 
other claims experience, and the level of administrative expenses.   

Closed Block Segment 

Our Closed Block segment consists of group and individual long-term care, individual disability, and other insurance products 
no longer actively marketed.  Closed Block segment premium income for 2021 was comprised of approximately 71 percent 
group and individual long-term care and 29 percent individual disability.

Group and Individual Long-term Care 

We discontinued offering individual long-term care in 2009 and group long-term care in 2012.  Group long-term care was 
previously offered to employers for the benefit of employees.  Individual long-term care was previously marketed on a single-
life customer basis.  

Long-term care insurance pays a benefit upon the loss of two or more activities of daily living and the insured's requirement of 
standby assistance or cognitive impairment.  Payment is generally made on an indemnity basis, regardless of expenses incurred, 
up to a lifetime maximum.  Benefits begin after a waiting period, usually 90 days or less, and are generally paid for a period of 
three years, six years, or lifetime.  

Our long-term care insurance was sold on a guaranteed renewable basis which allows us to reprice in-force policies, subject to 
regulatory approval.  Premium rates for long-term care vary by age and are based on assumptions concerning morbidity, 
mortality, persistency, administrative expenses, investment income, and profit.  Premium rate increases continue to be 
implemented where needed and where approved by state regulators.  We develop our assumptions based on our own claims and 
persistency experience and published industry tables.  

Profitability is affected by premium rate increases, persistency, investment returns, mortality and other claims experience, and 
the level of administrative expenses.  

Individual Disability

We began limiting sales of the types of individual disability policies reported in our Closed Block segment subsequent to the 
mid-1990s after substantial changes in product design were implemented to improve the overall risk profile of our offerings of 

9

individual disability products.  We entirely discontinued issuing new policies in this closed block of business in 2004.  The 
majority of the policies were written on a noncancelable basis and were marketed on a single-life customer basis.  Profitability 
is affected by persistency, investment returns, claims experience, and the level of administrative expenses.  In December 2020, 
we entered into the first phase of a reinsurance transaction to reinsure the majority of our Closed Block individual disability 
products to a third party.  In March 2021, we completed the second phase of the reinsurance transaction to reinsure a portion of 
the remaining Closed Block individual disability business that was not ceded in December 2020.  For further discussion on this 
reinsurance transaction, refer to "Reinsurance" herein in this Item 1, "Executive Summary" and "Segment Results" contained 
herein in Item 7, and Note 12 of the "Notes to Consolidated Financial Statements" contained herein in Item 8. 

Other

Other insurance products not actively marketed include group pension, individual life and corporate-owned life insurance, 
reinsurance pools and management operations, and other miscellaneous product lines.  The majority of these products have 
been reinsured, with approximately 80 percent of reserves at December 31, 2021 ceded to other insurance companies. 

Corporate Segment

Our Corporate segment includes investment income on corporate assets not specifically allocated to a line of business, interest 
expense on corporate debt other than non-recourse debt, and certain other corporate income and expenses not allocated to a line 
of business. 

Reinsurance

In the normal course of business, we assume reinsurance from and cede reinsurance to other insurance companies.  In a 
reinsurance transaction, a reinsurer agrees to indemnify another insurer for part or all of its liability under a policy or policies it 
has issued for an agreed upon premium or fee.  We undertake reinsurance transactions for both risk management and capital 
management.  If the assuming reinsurer in a reinsurance agreement is unable to meet its obligations, we remain contingently 
liable.  In the event that reinsurers do not meet their obligations under the terms of the reinsurance agreement, reinsurance 
recoverable balances could become uncollectible.  We evaluate the financial condition of reinsurers to whom we cede business 
and monitor concentration of credit risk to minimize our exposure.  We may also require assets to be held in trust, letters of 
credit, or other acceptable collateral to support reinsurance recoverable balances.  The collectibility of our reinsurance 
recoverable is primarily a function of the solvency of the individual reinsurers.  Although we have controls to minimize our 
exposure, the insolvency of a reinsurer or the inability or unwillingness of a reinsurer to comply with the terms of a reinsurance 
contract could have a material adverse effect on our results of operations.

In general, the maximum amount of life insurance risk retained by our U.S. insurance subsidiaries under group or individual life 
or group or individual accidental death and dismemberment policies during 2021 was $1 million per covered life per policy.  
The retention amount remains at $1 million for 2022.  For Unum Limited life insurance risk, during 2020 we had reinsurance 
agreements which provided 75 percent quota share coverage up to £500 thousand per covered life for group dependent life 
benefits and 25 percent quota share coverage for most of our group lump sum benefits, as well as 100 percent coverage per 
covered life above that amount.  In April 2020, we increased the quota share coverage for group lump sum benefits with one of 
our reinsurers to 75 percent, which resulted in an aggregate quota share coverage for our lump sum benefits of approximately 
36 percent.  The same structures, including the increased aggregate group lump sum quota share, were maintained for coverage 
during 2021 for Unum Limited.  For 2022, the coverage will revert to that which existed prior to April 2020. 

In December 2020, we completed the first phase of a reinsurance transaction, pursuant to which Provident, Paul Revere Life, 
and Unum America, collectively referred to as "the ceding companies", each entered into separate reinsurance agreements with 
Commonwealth Annuity and Life Insurance Company (Commonwealth), a subsidiary of Global Atlantic Financial Group, to 
reinsure on a coinsurance basis effective as of July 1, 2020 approximately 75 percent of the Closed Block individual disability 
business, primarily direct business written by the ceding companies.  In March 2021, we completed the second phase of the 
reinsurance transaction, pursuant to which the ceding companies and Commonwealth amended and restated their respective 
reinsurance agreements to reinsure on a coinsurance and modified coinsurance basis, effective as of January 1, 2021, a 
substantial portion of the remaining Closed Block individual disability business that was not ceded in December 2020, 
primarily business previously assumed by the ceding companies.  Commonwealth established and will maintain collateralized 
trust accounts for the benefit of the ceding companies to secure its obligations under the reinsurance agreements.

In December 2020, prior to entering into this reinsurance agreement with Commonwealth, the ceding companies recaptured 
their respective reinsurance agreements with Northwind Reinsurance Company (Northwind Re) pursuant to which substantially 

10

all of the ceding companies' Closed Block individual disability business had previously been fully ceded to Northwind Re.  
Northwind Re is an affiliated captive reinsurance subsidiary domiciled in the United States, with Unum Group as the ultimate 
parent.  

In December 2020, Provident Life and Casualty Insurance Company (PLC), also a wholly-owned domestic insurance 
subsidiary of Unum Group, entered into an agreement with Commonwealth whereby PLC will provide a 12-year volatility 
cover to Commonwealth for the active life cohort (ALR cohort).  On March 31, 2021, PLC and Commonwealth amended and 
restated this agreement to incorporate the ALR cohort related to the additional business that was reinsured between the ceding 
companies and Commonwealth as part of the second phase of the transaction.  At the end of the 12-year coverage period, 
Commonwealth will retain the risk for the remaining incidence and claims risk on the ALR cohort of the ceded business.  Under 
this volatility cover, annual settlements will be made equal to the difference between the actual and estimated cash flows and 
reserve changes during the year.  Upon expiration of the 12-year period, a terminal settlement will be made based on the final 
reserves for the ALR cohort.  Due to the nature of the volatility cover, the ALR cohort will be accounted for under the deposit 
method on a U.S. generally accepted accounting principles (GAAP) basis.

We have global catastrophic reinsurance coverage which covers all Unum Group insurance companies and includes four layers 
of coverage to limit our exposure under life, accidental death and dismemberment, long-term care, and disability policies in 
regard to a catastrophic event.  Each layer provides coverage for all catastrophic events, including acts of war and any type of 
terrorism, up to $1 million of coverage per person per policy for each U.S. and Poland line of covered business, and up to £2 
million of coverage for each U.K. covered line of business.  We have the following coverage for 2022, after a $150 million 
deductible: 

Layer

First
Second
Third
Fourth
Total Catastrophic Coverage

Coverage 
(in millions)
50.0 
$ 
55.0 
82.5 
165.0 
352.5 

$ 

Percent 
Coverage

 50.0 %
 55.0 
 55.0 
 55.0 

In addition to the global catastrophic reinsurance coverage noted above, Unum Limited has additional catastrophic coverage via 
an arms-length, intercompany reinsurance agreement with Unum America, under similar terms as the global catastrophic 
treaties.  Unum Limited has the following additional coverage for 2022, after a £75 million deductible:

Layer

First
Second
Total Catastrophic Coverage

Coverage 
(in millions)
30.0 
£ 
22.5 
52.5 

£ 

Percent 
Coverage
 80.0 %
 30.0 

Unum Poland has additional global catastrophic reinsurance coverage of up to zł70 million with a maximum retention limit of 
zł0.8 million in 2021.  Insurable events include passive war, as well as nuclear, chemical, biological and other forms of 
terrorism.  This agreement was renewed with the same conditions for 2022. 

Events may occur which limit or eliminate the availability of catastrophic reinsurance coverage in future years.

We have a quota share reinsurance agreement under which we cede certain blocks of Unum US group long-term disability 
claims.  The agreement is on a combination coinsurance with funds withheld and modified coinsurance basis and provides 90 
percent quota share reinsurance on the ceded claims.  We also have five reinsurance agreements that collectively cede 
approximately 65 percent of Unum US group life risk up to our per person retention limit for our U.S. insurance subsidiaries.  
These reinsurance agreements for Unum US group disability and group life allow us to more effectively manage capital in 
conformity with statutory accounting principles but do not meet insurance risk transfer in accordance with applicable GAAP 
and therefore are not accounted for as reinsurance in our consolidated GAAP financial statements.

11

 
 
 
 
We also cede 30 percent of the risk for certain blocks of recently issued Unum US individual disability policies, as well as some 
related claims development risk for a limited period of time.  The agreement is on a non-proportional modified coinsurance 
basis with a provision for experience refunds. 

Unum America cedes certain blocks of business to Fairwind Insurance Company (Fairwind), which is an affiliated captive 
reinsurance subsidiary (captive reinsurer) domiciled in the United States, with Unum Group as the ultimate parent.  This captive 
reinsurer was established for the limited purpose of reinsuring risks attributable to specified policies issued or reinsured by 
Unum America in order to effectively manage risks in connection with these blocks of our business as well as to enhance our 
capital efficiency.  On a consolidated reporting basis for Unum Group, financial statement impacts of our reinsurance 
arrangements with affiliates are eliminated in accordance with GAAP.  

For further discussion of our reinsurance activities, refer to "Risk Factors" contained herein in Item 1A; "Executive Summary," 
"Consolidated Operating Results," "Segment Results," and "Liquidity and Capital Resources - Cash Available from 
Subsidiaries" contained herein in Item 7, and Notes 1, 12, and 16 of the "Notes to Consolidated Financial Statements" contained 
herein in Item 8. 

Reserves for Policy and Contract Benefits

The applicable insurance laws under which insurance companies operate require that they report, as liabilities, policy reserves 
to meet future obligations on their outstanding policies.  These reserves are the amounts which, with the additional premiums to 
be received and interest thereon compounded annually at certain assumed rates, are calculated to be sufficient to meet the 
various policy and contract obligations as they mature.  These laws specify that the reserves shall not be less than reserves 
calculated using certain specified mortality and morbidity tables, interest rates, and methods of valuation required for statutory 
accounting. 

The reserves reported in our financial statements contained herein are calculated in conformity with GAAP and differ from 
those specified by the laws of the various states and reported in the statutory financial statements of our insurance subsidiaries.  
These differences result from the use of mortality and morbidity tables and interest assumptions which we believe are more 
representative of the expected experience for these policies than those required for statutory accounting purposes and also result 
from differences in actuarial reserving methods. 

The assumptions we use to calculate our reserves are intended to represent an estimate of experience for the period that policy 
benefits are payable.  If actual experience is equal, or favorable, to our reserve assumptions, then reserves should be adequate to 
provide for future benefits and expenses.  If experience is less favorable than the reserve assumptions, additional reserves may 
be required.  The key experience assumptions include claim incidence rates, claim resolution rates, mortality and morbidity 
rates, policy persistency, interest rates, premium rate increases, and any applicable policy benefit offsets, including those for 
social security and other government-based welfare benefits.  We periodically review our experience and update our policy 
reserves for new issues and reserves for all claims incurred, as we believe appropriate.

The consolidated statements of income include the annual change in reserves for future policy and contract benefits.  The 
change reflects a normal accretion for premium payments and interest buildup and decreases for policy terminations such as 
lapses, deaths, and benefit payments.  If policy reserves using best estimate assumptions as of the date of a test for loss 
recognition are higher than existing policy reserves net of any deferred acquisition costs, the increase in reserves necessary to 
recognize the deficiency is also included in the change in reserves for future policy and contract benefits. 

For further discussion of reserves, refer to "Risk Factors" contained herein in Item 1A, "Critical Accounting Estimates" and the 
discussion of segment operating results included in "Management's Discussion and Analysis of Financial Condition and Results 
of Operations" contained herein in Item 7, and Notes 1 and 6 of the "Notes to Consolidated Financial Statements" contained 
herein in Item 8. 

12

Investments 

Investment activities are an integral part of our business, and profitability is significantly affected by investment results.  We 
segment our invested assets into portfolios that support our various product lines.  Our investment strategy for our portfolios is 
to manage the effective asset cash flows and durations with related expected liability cash flows and durations to consistently 
meet the liability funding requirements of our businesses.  Our overall investment philosophy is to invest in a portfolio of high 
quality assets that provide investment returns consistent with that assumed in the pricing of our insurance products.  We seek to 
earn investment income while assuming credit risk in a prudent and selective manner, subject to constraints of quality, liquidity, 
diversification, and regulatory considerations.  Assets are invested predominately in fixed maturity securities.  Changes in 
interest rates may affect the amount and timing of cash flows.  

We manage our asset and liability cash flow match and our asset and liability duration match to manage interest rate risk.  We 
may redistribute investments among our different lines of business, when necessary, to adjust the cash flow and/or duration of 
the asset portfolios to better match the cash flow and duration of the liability portfolios.  Asset and liability portfolio modeling 
is updated on a quarterly basis and is used as part of the overall interest rate risk management strategy.  Cash flows from the in-
force asset and liability portfolios are projected at current interest rate levels and at levels reflecting an increase and a decrease 
in interest rates to obtain a range of projected cash flows under the different interest rate scenarios.  These results enable us to 
assess the impact of projected changes in cash flows and duration resulting from potential changes in interest rates.  Testing the 
asset and liability portfolios under various interest rate scenarios enables us to choose what we believe to be the most 
appropriate investment strategy, as well as to limit the risk of disadvantageous outcomes.  Although we test the asset and 
liability portfolios under various interest rate scenarios as part of our modeling, the majority of our liabilities related to 
insurance contracts are not interest rate sensitive, and we therefore have minimal exposure to policy withdrawal risk.  Our 
determination of investment strategy relies on long-term measures such as reserve adequacy analysis and the relationship 
between the portfolio yields supporting our various product lines and the aggregate discount rate assumptions embedded in the 
reserves.  We also use this analysis in determining hedging strategies and utilizing derivative financial instruments for 
managing interest rate risk and the risk related to matching duration for our assets and liabilities.  We do not use derivative 
financial instruments for speculative purposes.  

Refer to "Risk Factors" contained herein in Item 1A; "Critical Accounting Estimates" and the discussion of investments in 
"Management's Discussion and Analysis of Financial Condition and Results of Operations" contained herein in Item 7; 
"Quantitative and Qualitative Disclosures About Market Risk" herein in Item 7A; and Notes 1, 2, 3, and 4 of the "Notes to 
Consolidated Financial Statements" contained herein in Item 8 for information on our investments and derivative financial 
instruments.

Ratings 

AM Best, Fitch Ratings (Fitch), Moody's Investors Service (Moody's), and Standard & Poor's Ratings Services (S&P) are 
among the third parties that assign issuer credit ratings to Unum Group and financial strength ratings to our insurance 
subsidiaries.  Issuer credit ratings reflect an agency's opinion of the overall financial capacity of a company to meet its senior 
debt obligations.  Financial strength ratings are specific to each individual insurance subsidiary and reflect each rating agency's 
view of the overall financial strength (capital levels, earnings, growth, investments, business mix, operating performance, and 
market position) of the insuring entity and its ability to meet its obligations to policyholders.  Both the issuer credit ratings and 
financial strength ratings incorporate quantitative and qualitative analyses by rating agencies and are routinely reviewed and 
updated on an ongoing basis.

Rating agencies assign an outlook statement of "positive," "negative," or "developing" to indicate an intermediate-term trend in 
credit fundamentals which could lead to a rating change.  "Positive" means that a rating may be raised, "negative" means that a 
rating may be lowered, and "developing" means that a rating may be raised or lowered with equal probability.  Alternatively, a 
rating may have a "stable" outlook to indicate that the rating is not expected to change. 

"Credit watch" or "under review" highlights the potential direction of a short-term or long-term rating.  It focuses on identifiable 
events and short-term trends that cause a rating to be placed under heightened surveillance by a rating agency.  Events that may 
trigger this action include mergers, acquisitions, recapitalizations, regulatory actions, criteria changes, or operating 
developments.  Ratings may be placed on credit watch or under review when an event or a change in an expected trend occurs 
and additional information is needed to evaluate the current rating level.  This status does not mean that a rating change is 
inevitable, and ratings may change without first being placed on a watch list.  A rating is not a recommendation to buy, sell, or 
hold securities and may be subject to revision or withdrawal at any time by the rating agency.  Each rating should be evaluated 
independently of any other rating.  

13

 
See "Management's Discussion and Analysis of Financial Condition and Results of Operations - Ratings" contained herein in 
Item 7 for our current outlook, issuer credit, and financial strength ratings.  See also further discussion in "Risk Factors" 
contained herein in Item 1A.

Competition 

There is significant competition among insurance companies for the types of products we sell.  We are operating in a dynamic 
competitive environment of both traditional and non-traditional competitors, with changes in product offerings, enrollment 
services, and technology solutions.  We believe that the principal competitive factors affecting our business are price, quality of 
the customer experience regarding service and claims management, integrated product choices, enrollment capabilities, 
financial strength ratings, claims-paying ratings, and a solution to allow our customers to comply with the changing laws and 
regulations related to family medical leave benefits.  

Our principal competitors for our products include the largest insurance companies in the industry as well as regional 
companies offering specialty products.  Some of these companies have more competitive pricing or have higher claims-paying 
ratings.  Some may also have greater financial resources with which to compete. 

In the United Kingdom and Poland, where we sell both individual and group products, we compete with a mix of large 
internationally recognized providers and strong local carriers. 

All areas of the employee benefits markets are highly competitive due to the yearly renewable term nature of our products and 
the large number of insurance companies offering products in this market.  There is a risk that our customers may be able to 
obtain more favorable terms or improved technology solutions from competitors in lieu of renewing coverage with us.  The 
effect of competition may, as a result, adversely affect the persistency of these and other products, as well as our ability to sell 
products in the future.

We must attract and retain independent agents and brokers to actively market our products.  Strong competition exists among 
insurers for agents and brokers.  We compete with other insurers for sales agents and brokers primarily on the basis of our 
product offerings, financial strength, support services, and compensation.  Sales of our products could be materially adversely 
affected if we are unsuccessful in attracting and retaining agents and brokers.

For further discussion, refer to "Risk Factors" contained herein in Item 1A.

Regulation 

We and our subsidiaries are subject to extensive and comprehensive supervision and regulation in the United States, the United 
Kingdom, and Poland.  The laws and regulations with which we must comply are complex and subject to change.  New or 
existing laws and regulations may become more restrictive or otherwise adversely affect our operations.

Insurance Regulation and Oversight

Our U.S. insurance subsidiaries are subject to regulation and oversight by insurance regulatory authorities in the jurisdictions in 
which they do business and by the U.S. Department of Labor (DOL) on a national basis, primarily for the protection of 
policyholders.  A limited subset of our products are also subject to regulation and oversight by the U.S. Department of Health 
and Human Services (HHS) with regard to privacy-related matters.  The DOL enforces a comprehensive federal statute which 
regulates claims paying fiduciary responsibilities and reporting and disclosure requirements for most employee benefit plans.  
The HHS enforces the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which among other things, 
establishes standards for protecting the security and confidentiality of consumer personal and health information on certain 
covered health products.  State insurance regulators in the U.S. generally have broad powers with respect to all aspects of the 
insurance business, including the power to: license and examine insurance companies; regulate and supervise sales practices 
and market conduct; license agents and brokers; approve policy forms; approve premium rates and subsequent increases thereon 
for certain insurance products; establish reserve requirements and solvency standards; place limitations on shareholder 
dividends; prescribe the form and content of required financial statements and reports; regulate the types and amounts of 
permitted investments; and regulate reinsurance transactions.  Our U.S. insurance subsidiaries are examined periodically by 
their states of domicile and by other states in which they are licensed to conduct business.  The domestic examinations have 
traditionally emphasized financial matters from the perspective of protection of policyholders, but they can and have covered 
other subjects that an examining state may be interested in reviewing, such as market conduct issues and reserve adequacy.  
Examinations in other states more typically focus on market conduct, such as a review of sales practices, including the content 

14

and use of advertising materials and the licensing and appointing of agents and brokers, as well as underwriting, claims, and 
customer service practices, and identification and handling of unclaimed property to determine compliance with state laws.  Our 
U.S. insurance subsidiaries are also subject to assessments by state insurance guaranty associations to cover the proportional 
cost of insolvent or failed insurers.  

Our U.K. insurance subsidiary, Unum Limited, is subject to dual regulation by the Prudential Regulation Authority (PRA) and 
the Financial Conduct Authority (FCA).  The PRA oversees the financial health and stability of financial services firms and is 
responsible for the prudential regulation and day-to-day supervision of insurance companies.  The FCA seeks to protect 
consumers and oversees financial services products and practices, including those governing insurance companies in the U.K.

On January 31, 2020, an official bill was passed formalizing the withdrawal of the U.K. from the European Union (EU).  A deal 
was reached on December 24, 2020, on the future trading relationship with the EU, which focused primarily on the trading of 
goods rather than the U.K.’s service sector.  A memorandum of understanding on regulatory cooperation was signed by the EU 
and U.K. in March 2021, but no agreement on the equivalence of the regulatory regimes has yet been reached.  The U.K. 
government is now reviewing the regulatory framework of financial services companies which may result in changes to U.K. 
regulatory capital or U.K. tax regulations.  We do not expect that the underlying operations of our U.K. business, nor the Polish 
business which is in the EU, will be significantly impacted by the withdrawal, but it is possible that we may experience some 
short-term volatility in financial markets, which could impact the fair value of investments, our solvency ratios, or the British 
pound sterling to dollar exchange rate.

Our Polish insurance subsidiary, Unum Zycie TUiR, is subject to regulation by the Komisja Nadzoru Finansowego (KNF) of 
the Financial Supervision Authority (FSA) in Poland.  The KNF oversees the financial health and stability of financial services 
firms and is responsible for the prudential regulation and day-to-day supervision of insurance companies and other financial 
institutions.

Capital Requirements

Risk-based capital (RBC) standards for U.S. life insurance companies are prescribed by the National Association of Insurance 
Commissioners (NAIC).  The domiciliary states of our U.S. insurance subsidiaries have all adopted a version of the NAIC RBC 
Model Act, which prescribes a system for assessing the adequacy of statutory capital and surplus for all life and health insurers.  
The basis of the system is a risk-based formula that applies prescribed factors to the various risk elements in a life and health 
insurer's business to report a minimum capital requirement proportional to the amount of risk assumed by the insurer.  The life 
and health RBC formula is designed to measure annually (i) the risk of loss from asset defaults and asset value fluctuations, (ii) 
the risk of loss from adverse mortality and morbidity experience, (iii) the risk of loss from mismatching of asset and liability 
cash flow due to changing interest rates, and (iv) business risks.  The formula is used as an early warning tool to identify 
companies that are potentially inadequately capitalized.  The formula is intended to be used as a regulatory tool only and is not 
intended as a means to rank insurers generally.  The NAIC approved a new and more granular RBC structure for fixed income 
asset capital charges on April 30, 2020 for 2020 year-end reporting.  The structure expanded the fixed income asset 
designations from six to 20 categories.  The NAIC subsequently adopted updated RBC factor values under the new structure for 
2021 year-end reporting.  These changes have increased our required capital levels and have been incorporated into our capital 
plans.    

The NAIC continues to review the state-based solvency regulation framework to identify opportunities to respond to national 
and international insurance regulatory and solvency developments.  The topics of its review include capital requirements, 
governance and risk management, statutory accounting and financial reporting, and reinsurance.  This ongoing review will 
likely result in changes to U.S. insurance regulation and solvency standards, including those for our U.S. insurance subsidiaries.  
One of the outcomes of the NAIC's review was the adoption of the NAIC Risk Management and Own Risk and Solvency 
Assessment (ORSA) Model Act which, following enactment at the state level, requires insurers to provide, at least annually, a 
group-level perspective on the risks of the current and future business plans and the sufficiency of capital to support those risks.  
All states where our traditional U.S. insurance subsidiaries are domiciled have enacted ORSA requirements, and we file an 
ORSA summary report annually with the applicable insurance regulators. 

The NAIC continues its work to implement a group capital calculation that can be used by regulators in assessing the risks and 
financial position of insurance groups.  The NAIC continues to push this initiative forward on an accelerated timeline, and we 
expect our lead state regulator, the Maine Bureau of Insurance, to adopt the group capital calculation standards in 2022.  We are 
also monitoring developments around the implementation of reforms adopted by the International Association of Insurance 
Supervisors (IAIS) in November 2019 that established similar group capital requirements applicable to Internationally Active 
Insurance Groups (IAIGs).  We are not subject to the reforms adopted by the IAIS; however, the requirements are a factor 

15

influencing the substance and timeframe of the reforms that will be adopted by the NAIC.  We will continue to monitor the 
NAIC's activities on this issue but, based on the guidance issued to date, we do not expect the new capital standards to have a 
material impact on our capital management.

The NAIC has adopted a valuation manual containing a principles-based approach to life insurance company reserves for new 
business.  The earliest effective date was January 2017 with a three-year optional period before mandatory adoption by January 
2020.  We elected a staged approach to the implementation of the new requirements, with no material impact on our statutory 
reserves. 

The NAIC and state insurance regulators continue to examine the industry's use of captive insurance companies to transfer 
insurance risk and finance reserves required under current regulations.  No changes in the use or regulation of captive reinsurers 
have been proposed by the NAIC, and we are unable to predict the extent of any changes that might be made.  As a result of the 
recapture of the reinsurance agreements during 2020, no insurance risk remains in Northwind Re.  In 2021, Northwind Re 
obtained a Certificate of Dormancy from the Vermont Department of Financial Regulation authorizing it to exist as a dormant 
captive insurance company.  Therefore, Fairwind remains our only active captive reinsurer.  We expect to continue our strategy 
of using a captive reinsurer to manage risks while monitoring the NAIC's study and proposed changes in regulations.  See 
"Reinsurance" contained herein in this Item 1 for further discussion.

The PRA has statutory requirements, including capital adequacy and liquidity requirements and minimum solvency margins, to 
which Unum Limited must adhere as part of the provisions of Solvency II, an EU directive that is part of retained U.K. law 
pursuant to the European Union (Withdrawal) Act 2018, which prescribes capital requirements and risk management standards 
for the European insurance industry.  Our U.K. holding company is also subject to the Solvency II requirements relevant to 
insurance holding companies, while its subsidiaries (the Unum UK Solvency II Group), which includes Unum Limited, are 
subject to group supervision under Solvency II.  The Unum UK Solvency II Group received approval from the U.K. PRA to use 
its own internal model for calculating regulatory capital and also received approval for certain associated regulatory 
permissions including transitional relief as the Solvency II capital regime is implemented.  In connection with the recent exit 
from the EU, the U.K. government is reviewing the regulatory framework of financial services companies which may result in 
changes to U.K. regulatory capital or U.K. tax regulations.  

See further discussion in "Risk Factors" contained herein in Item 1A and "Executive Summary," "Liquidity and Capital 
Resources" contained herein in Item 7 and Note 16 of the "Notes to Consolidated Financial Statements" contained herein in 
Item 8.   

Insurance Holding Company Regulation

We and our U.S. insurance subsidiaries (excluding captive reinsurers) are subject to regulation under the insurance holding 
company laws in the states in which our insurance subsidiaries are domiciled, which currently include Maine, Massachusetts, 
New York, South Carolina, and Tennessee.  These laws generally require each insurance company that is domiciled in the state 
and a member of an insurance holding company system to register with the insurance department of that state and to furnish at 
least annually financial and other information about the operations of companies within the holding company system, including 
information concerning capital structure, ownership, management, financial condition, and certain intercompany transactions.  
Transactions between an insurer and affiliates in the holding company system generally must be fair and reasonable and, if 
material, require prior notice and approval by the domiciliary state insurance regulator.

In addition, such laws and regulations restrict the amount of dividends that may be paid by our insurance subsidiaries to their 
respective shareholders, including our Company and certain of our intermediate holding company subsidiaries.  See further 
discussion in "Risk Factors" contained herein in Item 1A and "Liquidity and Capital Resources - Cash Available from 
Subsidiaries" contained herein in Item 7.

The NAIC has adopted the Corporate Governance Annual Disclosure Model Act and the Corporate Governance Annual 
Disclosure Model Regulation, which require U.S. insurers to disclose detailed information regarding their governance practices.  
The model act and regulation must be adopted by individual state legislatures and insurance regulators in order to be effective 
in a particular state.  All of the states in which our insurance subsidiaries are domiciled have adopted a requirement to file a 
corporate governance annual disclosure similar to the model act and regulations.  

The laws of most states, including the states in which our insurance subsidiaries are domiciled (or deemed to be commercially 
domiciled), require regulatory approval of a change in control of an insurance company or its holding company.  Where these 
laws apply to us, there can be no effective change in control of our Company or of any of our insurance subsidiaries unless the 

16

person seeking to acquire control has filed a statement containing specified information with the appropriate insurance 
regulators and has obtained their prior approval of the proposed change.  The usual measure for a presumptive change of 
control pursuant to these laws is the acquisition of 10 percent or more of the voting stock of an insurance company or its 
holding company, although this presumption is rebuttable.  Consequently, a person acquiring 10 percent or more of the voting 
stock of an insurance company or its holding company without the prior approval of the insurance regulators in the state(s) of 
domicile of the insurance company(ies) sought to be acquired (or whose holding company is sought to be acquired) will be in 
violation of these laws.  Such a person may also be subject to one or more of the following actions: (i) injunctive action 
requiring the disposition or seizure of those shares by the applicable insurance regulators; (ii) prohibition of voting of such 
shares; and (iii) other actions determined by the relevant insurance regulators.  Further, many states' insurance laws require that 
prior notification be given to state insurance regulators of a change in control of a non-domiciled insurance company doing 
business in the state.  These pre-notification statutes do not authorize the state insurance regulators to disapprove the change in 
control; however, they do authorize regulatory action in the affected state if particular conditions exist, such as undue market 
concentration.  Any future transactions that would constitute a change in control of our Company or of any of our insurance 
subsidiaries may require prior notification in those states that have adopted pre-notification laws. 

These laws may discourage potential acquisition proposals and may delay, deter, or prevent a change in control of our 
Company, including through transactions, and in particular unsolicited transactions, that some or all of our shareholders might 
consider to be desirable. 

Cybersecurity and Privacy Regulation

A growing number of federal, state, and foreign laws and regulations require companies, including insurance companies, to 
adopt measures designed to protect the security and privacy of personal information collected during the course of operations.  
These laws and regulations vary significantly across jurisdictions. 

Cybersecurity has been an area of significant, and increasing, focus on the part of insurance regulators.  The NAIC has adopted 
the Insurance Data Security Model Law (the Cybersecurity Model Law), which creates a legal framework that requires 
insurance companies to establish cybersecurity programs designed to protect the private data of consumers.  The law outlines 
planned cybersecurity testing and the development of incident response plans for breach notification procedures.  The model 
law must be adopted by individual state legislatures and insurance regulators in order to be effective in a particular state.  At 
this time, among the states in which our insurance subsidiaries are domiciled, the model law has been adopted in Maine, South 
Carolina, and Tennessee.  In March of 2017, The New York State Department of Financial Services' cybersecurity regulation 
(the NY DFS Cybersecurity Regulation) went into effect.  This regulation contains similar provisions to the Cybersecurity 
Model Law.  

We are also subject to several disparate laws and regulations governing the collection, processing, storage, and destruction of 
personally identifiable information.  The California Consumer Privacy Act of 2018 (CCPA) was signed into law in June of 
2018.  The CCPA grants Californians several substantive rights with regard to personally identifiable information collected by 
businesses, including: (i) the right to know what information has been collected about them; (ii) the source of that information; 
(iii) how it has been shared; (iv) the right to require a business to delete such information; and (v) the right to opt out of certain 
transactions involving their information.  In 2020, California adopted the California Privacy Rights Act (CPRA) which amends 
the CCPA.  The majority of the provisions of the CPRA will go into effect on January 1, 2023.  In 2021, both Virginia and 
Colorado adopted comprehensive privacy regulations similar to the CCPA/CPRA.  Other states are considering adopting similar 
frameworks.  Currently, significant portions of our business are exempt from the requirements of these laws, but it is uncertain 
whether that will continue to be the case as additional laws are adopted and current laws continue to be amended.

The General Data Protection Regulation of the European Union (EU) and the U.K. General Data Protection Regulation 
establish the legal framework for collecting and processing of personal information from individuals who live in the EU and 
U.K., respectively.  

HIPAA and similar state statutes govern the disclosure and security of consumer health information.  Under HIPAA and similar 
statutes, covered entities are subject to regulations regarding the disclosure and use of protected health information, the physical 
and procedural safeguards employed to protect the security of that information, and the electronic transmission of such 
information.  

We continuously monitor federal, state and foreign legislative and regulatory developments to understand their potential impact 
on our profitability and resources.

17

Other Laws and Regulations 

We are subject to the U.S. federal laws and regulations generally applicable to public companies, including the rules and 
regulations of the Securities and Exchange Commission and the New York Stock Exchange relating to public reporting and 
disclosure, accounting and financial reporting, corporate governance, and securities trading.  Further, the Sarbanes-Oxley Act of 
2002, and rules and regulations adopted under this regulation, have increased the requirements for us and other public 
companies in these and other areas.

The USA PATRIOT Act of 2001 (Patriot Act) contains anti-money laundering and financial transparency laws and mandates 
the implementation of various regulations applicable to broker-dealers and other financial services companies, including 
insurance companies.  The Patriot Act seeks to promote cooperation among financial institutions, regulators and law 
enforcement entities in identifying parties that may be involved in terrorism or money laundering.  The National Defense 
Authorization Act for Fiscal Year 2021 (NDAA) makes the most significant changes to the U.S. anti-money laundering laws 
since the Patriot Act.  The NDAA requires many U.S. companies to report their beneficial owners and establishes a new 
whistleblower program.  We are not subject to the NDAA’s requirements but will monitor any developments resulting from the 
passage of the NDAA.  Anti-money laundering laws outside of the United States contain some similar provisions.  
Additionally, other federal laws and regulations, including the Foreign Corrupt Practices Act and regulations issued by the 
Office of Foreign Assets Control, as well as the U.K.'s Bribery Act of 2010, have increased requirements relating to identifying 
customers, prohibiting transactions with certain organizations or individuals, watching for and reporting suspicious transactions, 
responding to requests for information by regulatory authorities and law enforcement agencies, sharing information with other 
financial institutions, and requiring the implementation and maintenance of internal practices, procedures, and controls.

We are subject to income, employment, premium, excise and other taxes related to both our U.S. and our foreign operations.  
On June 10, 2021, the Finance Act 2021 was enacted in the U.K., which establishes a U.K. corporate tax rate of 25 percent and 
is effective April 1, 2023.  On July 22, 2020, the Finance Act 2020 was enacted, which established a U.K. corporate tax rate of 
19 percent and was retroactively effective April 1, 2020.  

See "Executive Summary" and "Liquidity and Capital Resources" contained herein in Item 7 and Notes 7 and 16 of the "Notes 
to Consolidated Financial Statements" contained herein in Item 8 for discussion of the impact to our financial position and 
results of operations as a result of these changes.

Federal, foreign, and state tax laws and regulations are subject to change, and any such change could materially impact our 
federal, foreign, or state taxes and reduce profitability as well as capital levels in our insurance subsidiaries.  We continually 
monitor tax legislative and regulatory developments to understand their potential impact on our profitability.  

For further discussion of regulation, refer to "Risk Factors" contained herein in Item 1A.

Geographic Areas

Adjusted operating revenue, which excludes net investment gains and losses, for our Unum International segment was 
approximately 7 percent of our consolidated adjusted operating revenue in 2021 and approximately 6 percent in both 2020 and 
2019.  As of December 31, 2021, total assets equaled approximately 6 percent of consolidated assets and total liabilities equaled 
approximately 6 percent of consolidated liabilities for our Unum International segment.  Fluctuations in the U.S. dollar relative 
to the local currencies of our Unum International segment will impact our reported operating results.  See "Risk Factors" 
contained herein in Item 1A and "Quantitative and Qualitative Disclosures About Market Risk" contained herein in Item 7A for 
further discussion of fluctuations in foreign currency exchange rates.  See "Reporting Segments" contained herein in this Item 
1; "Management's Discussion and Analysis of Financial Condition and Results of Operations" contained herein in Item 7; and 
Note 13 of the "Notes to Consolidated Financial Statements" contained herein in Item 8 for further discussion of Unum 
International's operating results.

Human Capital Resources 

Human Capital

The Company is built on the promise of helping the working world thrive throughout life’s moments, an inspiring purpose that 
requires harnessing the creativity and energy of our employees.  As of December 31, 2021, we employed approximately 10,300 
employees, of which approximately 10,100 are full-time employees.  Approximately 88 percent of our employees are in the 
United States, and the remaining 12 percent are international (United Kingdom, Ireland and Poland). 

18

We have experienced higher voluntary turnover, which increased from 9.4 percent in 2020 to 15.6 percent in 2021.  While our 
voluntary turnover is currently elevated, it remains below the U.S. Bureau of Labor Statistics' voluntary turnover benchmark of 
15.9 percent for the U.S. finance and insurance industry.  Recognizing that the marketplace for talent has become increasingly 
competitive, during the fourth quarter of 2021, we made additional investments to help retain talent in roles experiencing 
notable market pressure.  This included targeted compensation adjustments to selected roles and individuals across the 
enterprise, based on external benchmarks and internal data.

While continuously monitoring workplace safety, our offices were open during 2021 and employees could voluntarily return to 
the office.  However, as a result of the general uncertainty surrounding the COVID-19 pandemic, the majority of our employees 
continue to work remotely.  Through the use of employee focus groups, meetings, and surveys, we heard the desire for a more 
fluid, modern approach of utilizing a hybrid schedule that combines workplace flexibility with a vibrant office setting.  In the 
fourth quarter of 2021, we developed a flex work approach that maximizes the benefits of the office, such as networking, 
learning, and collaborative problem-solving, while offering employees the flexibility to decide where to effectively work each 
day based on work and life obligations.  This approach ensures that we continue to grow, change, and thrive as an enterprise by 
helping to support a diverse workforce with a focus on employee wellbeing.  Additionally, it supports our commitment to build 
an inclusive culture, creating diversity in how and where we work.  The flex work approach is being implemented across our 
U.S. locations in early 2022.  Our international locations each continue to follow their established strategies based on their local 
environment. 

Compensation and Benefits

We provide compensation and benefits programs which support our employees’ health, wealth and life.  In addition to 
competitive pay, other programs (which vary by country/region) include: annual bonus and employee recognition; stock awards 
and stock purchase; life, medical, pharmacy, telehealth, health reimbursement accounts; dental, vision, voluntary benefits and 
disability insurance; tuition and fitness reimbursement; 401(k) plan, financial education and planning support; off-cycle pay 
adjustments; student debt relief; back-up and emergency care services, employee assistance program and family building; paid 
time off and caregiver leave, paid parental leave; virtual stress management resources; on-site health resource centers and 
fitness centers and subsidized healthy food choices.

Inclusion and Diversity

We strive to create a workplace culture that attracts and retains the great talent needed to deliver for our customers, who 
represent a cross-section of society and its different communities, ethnic backgrounds, socioeconomic perspectives and physical 
abilities.  We believe the best way to meet the needs of our customers and make better decisions is to reflect their diversity in 
our own workforce.  Of our more than 10,300 employees, 66 percent identify as female; and 18 percent (excluding Poland) 
identify as members of a minority group.

We embrace the unique talents of every team member and help them reach their full potential.  Our culture is built on a 
foundation of workplace values and principles called We Are Unum, a roadmap that outlines what employees bring to work 
each day and what they get from the Company in return.

In addition, we have a dedicated Office of Inclusion & Diversity focused on driving strategies to create a culture where 
inclusivity is an expectation for every employee and leader.  We partner with diverse stakeholders to increase awareness and 
provide guidance to help operationalize inclusion through resources, programs and policies that enhance our workforce culture.  
Our Inclusion and Diversity (I&D) Council helps set and advance the I&D initiatives.  The I&D Council includes 
representatives from each of our Business Networks and Employee Networks.  Business Networks act as liaisons to our 
business and ensure I&D initiatives are successfully implemented throughout the enterprise.  Employee Networks are designed 
to advance belonging and uniqueness across the company.  Employee Networks also play a critical role in advising company 
decision-making on I&D strategy and issues, including identifying solutions to workforce engagement barriers.  Our current 
Employee Networks and the employee groups they represent are as follows: UNITEd (Multicultural); enABLE (Disabilities); 
bePROUD (LGBTQ+); and upLIFT (Gender Equity).

We have established an expectation for all people leaders to embed inclusion and diversity into their performance goals.  By 
embracing shared ownership for inclusion and diversity, leaders help drive inclusion at all levels.

19

Our ability to proactively attract, develop, and retain diverse, top talent is a critical component of our success.  Our talent 
acquisition gives each candidate a customized recruiting experience.  We are committed to diverse hiring and have embedded 
various initiatives within our selection process that allow us to drive positive results.  The talent acquisition area actively 
partners with our office of I&D to ensure they utilize a multi-prong approach to attract and retain diverse talent.  Our recruiters 
are certified diversity recruiters and have received specialized training in unconscious bias and our new recruiters complete this 
process during their first 90 days of employment.  We actively partner with various national diverse organizations and 
associations to support diverse hiring at all levels.

Learning and Development

We place a strong emphasis on training and professional development for all levels of our workforce to ensure that people of 
every background have the tools to reach their full potential.  All employees have one-to-one coaching sessions with their 
managers.  On a quarterly basis, managers summarize conversations with meaningful documentation on key accomplishments, 
progress toward goals, and other areas of focus, including career development.  Managers and employees also review next steps 
to help align activities with company goals.  We believe continuous coaching conversations help all employees and managers 
work more effectively.

We offer numerous employee development programs, including: 

•

Accelerated Leadership Program: This program focuses on accelerating the leadership development of high-potential 
employees while they remain in their current roles.  The goal of this program is to prepare the participants for 
promotion or strategic lateral movement within 12-18 months of graduation.

• Multicultural Leadership Development Program: This program focuses on championing equity and opportunity by 

•

•

preparing racially diverse employees to advance to higher levels of leadership.
Actuarial Development Program (ADP), Accounting and Finance Development Program (AFDP) and Professional 
Development Program (PDP):  These are multi-year rotational programs that focus on preparing participants to 
become future leaders of our company.  The ADP and the AFDP focus on developing both leadership and finance-
related technical skills, while the PDP focuses primarily on developing leadership combined with broad operational 
experience.
Leader Academy:  An online program which is available to managers, leaders, or any employee interested in moving 
into a management role.  Each quarter, 12-week cohorts allow participants to learn about interpersonal effectiveness, 
elevating performance, strategic decision-making, and leading change.

We recognize that our employees are an important asset.  Therefore, it is imperative that we continue to focus on the growth 
and development of our workforce in a meaningful way and provide them with the necessary support to achieve their career 
goals.

Employee Engagement

To ensure our employees are engaged and are effectively delivering on our mission and meeting our customers’ needs, we 
regularly conduct confidential employee surveys to obtain feedback and gain insights from our employees.  These surveys are 
thoughtfully considered and actioned by leadership.  We are committed to our employees’ growth and development and 
embrace the diversity of ideas for improvement.  In our employee survey conducted in 2021, a total of 9,784 employees 
responded and approximately 80 percent of those employees indicated favorable engagement and would recommend the 
company as a great place to work.    

Available Information

Our internet website address is www.unum.com.  We make available, free of charge, on or through our website our Annual 
Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and amendments to those reports filed 
or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act as soon as reasonably practicable after filing such material 
with the Securities and Exchange Commission.

20

Information about our Executive Officers

Our executive officers and persons chosen to become executive officers as of the date hereof are listed below.  Our executive 
officers, who are also executive officers of certain of our principal subsidiaries, were appointed by Unum Group's board of 
directors to serve until their successors are chosen and qualified or until their earlier resignation or removal. 

Name
Richard P. McKenney
Steven A. Zabel
Michael Q. Simonds
Elizabeth C. Ahmed
Timothy G. Arnold
Puneet Bhasin
Lisa G. Iglesias
Martha D. Leiper
Christopher W. Pyne
Mark P. Till

Age
53
53
48
47
59
59
56
59
52
54

Position
President and Chief Executive Officer and a Director
Executive Vice President, Chief Financial Officer
Executive Vice President, Chief Operating Officer
Executive Vice President, People and Communications
Executive Vice President, Voluntary Benefits and President, Colonial Life
Executive Vice President, Chief Information and Digital Officer
Executive Vice President, General Counsel
Executive Vice President, Chief Investment Officer
Executive Vice President, Group Benefits
Executive Vice President and CEO, Unum International

Mr. McKenney became President in April 2015 and Chief Executive Officer in May 2015.  He served as Executive Vice 
President and Chief Financial Officer from August 2009 until April 2015, having joined the Company in July 2009.  Before 
joining the Company, Mr. McKenney served as Executive Vice President and Chief Financial Officer of Sun Life Financial 
Inc., an international financial services company, from February 2007, having joined that company as Executive Vice President 
in September 2006.

Mr. Zabel became Executive Vice President, Chief Financial Officer in July 2019.  He previously served as Senior Vice 
President and President, Closed Block Operations from July 2015 to July 2019 and as Senior Vice President, Chief Risk Officer 
from August 2013 to July 2015.  Prior to joining the Company in August 2013, he served in various senior roles at Genworth 
Financial, Inc. from 2004, including Senior Vice President of Long-Term Care Insurance, Chief Financial Officer for Insurance 
Products, and Senior Vice President of Corporate Audit Services.  

Mr. Simonds was named Executive Vice President, Chief Operating Officer in February 2020.  Prior to that, he served as 
Executive Vice President, President and Chief Executive Officer, Unum US from July 2013, after having served as Senior Vice 
President and Chief Operating Officer, Unum US from June 2012.  He previously served as Senior Vice President, Growth 
Operations, Unum US from July 2010, and as Senior Vice President and Chief Marketing Officer, Unum US from March 2008.  
Mr. Simonds originally joined a Unum Group predecessor company in 1994, left the Company in 2000 to pursue his MBA, and 
rejoined the Company in 2003.

Ms. Ahmed was named Executive Vice President, People and Communications upon joining the Company in October 2018.  
She served as Executive Vice President, Chief Human Resources Officer, at AmTrust Financial Services, Inc., a multinational 
insurance holding company, from May 2015 to October 2018.  Prior to that, she served as Vice President of Human Resources 
at Equity Trust Company, a financial services company, from May 2012 to May 2015, and as Senior Vice President of Human 
Resources at PNC Bank, a diversified financial services institution, from August 2008 to May 2012.

Mr. Arnold was named Executive Vice President, Voluntary Benefits and President, Colonial Life in February 2020.  Prior to 
that, he served as Executive Vice President, President and Chief Executive Officer, Colonial Life from January 2015, and 
before that, as Executive Vice President, President, Colonial Life from July 2014.  He previously served as Senior Vice 
President, Sales and Marketing, Colonial Life from August 2012, as Senior Vice President, Chief Operations Officer, Colonial 
Life from July 2011, and as Senior Vice President, Integrated Underwriting, Unum US from May 2010.  

Mr. Bhasin was named Executive Vice President, Chief Information and Digital Officer after joining the Company in March 
2018.  He served as Executive Vice President, Corporate Operations and Recycling at Waste Management, Inc., a waste 
management environmental services provider, from November 2015 to March 2017.  While at Waste Management, he also 
served as Senior Vice President, Corporate Operations from November 2014, Chief Information Officer and Senior Vice 
President, Technology, Logistics and Customer Service from August 2012, and Senior Vice President and Chief Information 
Officer from December 2009.  

21

Ms. Iglesias was named Executive Vice President, General Counsel upon joining the Company in January 2015.  She served as 
Senior Vice President, General Counsel and Secretary of WellCare Health Plans, Inc., a managed care company, from February 
2012 to December 2014, having first joined WellCare in February 2010 as Vice President, Securities and Assistant General 
Counsel.  Prior to that, she served as General Counsel and Corporate Secretary for Nordstrom, Inc., a fashion specialty retailer, 
from 2007 to 2008.

Ms. Leiper was appointed Executive Vice President, Chief Investment Officer of the Company in October 2019.  She joined the 
Company from USAA, a provider of financial services to the military community, where she served as Senior Vice President, 
Corporate Finance and Enterprise Money Movement from October 2016 to October 2019 and, before that, as Senior Vice 
President, Corporate Finance and Investments from May 2015 to September 2016 and Senior Vice President, Chief Investment 
Officer from May 2010 to May 2015.  Ms. Leiper previously worked at Unum Group as Senior Vice President and Deputy 
Chief Investment Officer from January 2006 to May 2010.

Mr. Pyne was named Executive Vice President, Group Benefits in February 2020.  He previously served as Senior Vice 
President, Growth Operations and Distribution from June 2018 to January 2020 and as Senior Vice President, Sales and Client 
Management from June 2011 to June 2018.  Before that, Mr. Pyne held positions of increasing responsibility within the 
Company's U.S. distribution organization, including Vice President, Sales from January 2011 to May 2011 and Vice President, 
Managing Director from January 2008 to December 2010. 

Mr. Till was named Executive Vice President and CEO, Unum International in April 2021.  He served as Executive Vice 
President and CEO Designate, Unum International after joining Unum in February 2021.  Prior to joining the Company, Mr. 
Till served from July 2020 to January 2021 as Managing Director, Platform Solutions at Aegon, an international financial 
services organization, in the U.K. (Aegon UK).  While at Aegon UK, he served as Managing Director, Digital Solutions from 
May 2018 to July 2020, as Chief Distribution and Marketing Officer from June 2016 to May 2018, and as Managing Director, 
Customer Value Management from September 2015 to June 2016.  He previously served as Head of Personal Investing and 
Marketing Director for Fidelity International from January 2012 to February 2015.  

ITEM 1A. RISK FACTORS 

Overview

We face a wide range of risks, and our continued success depends on our ability to identify and appropriately manage our risk 
exposures.  Discussed below are factors that may adversely affect our business, results of operations, or financial condition.  
Any one or more of the following factors may cause our actual results for various financial reporting periods to differ materially 
from those expressed in any forward-looking statements made by or on behalf of the Company, including those in this 
document or made by us elsewhere, such as in earnings release investor calls, investor conference presentations, or press 
releases.  See "Cautionary Statement Regarding Forward-Looking Statements" contained herein on page 1.

COVID-19

The COVID-19 pandemic is negatively impacting certain aspects of our business and, depending on severity and duration 
beyond current experience, could continue to have a material adverse effect on our financial position, results of operations, 
liquidity and capital resources, and overall business operations.

The COVID-19 pandemic continues to cause significant disruption to the global economy and has resulted in unfavorable 
impacts to our company as well as the overall insurance industry.  Due to the volatile and unprecedented nature of these events, 
we still cannot fully estimate the ultimate duration or impact of the COVID-19 pandemic.  Further events that we are unable to 
control, such as additional virus mutations, changes in mortality levels, spikes in the number of cases of COVID-19, and the 
related responses by government authorities and businesses, continue to present risks to our business.  A continuation or an 
increase in the elevated level of deaths related to COVID-19 could result in continued higher mortality within our life product 
lines.  In addition, we may continue to experience higher claim incidence in our disability products and higher expenses related 
to our leave management services.  

Although economic conditions have improved since the initial impacts related to the COVID-19 pandemic, if economic 
conditions worsen as a result of continued effects from COVID-19 or other pandemic events, that may adversely affect the 

22

financial condition of current or potential customers, which may result in lower sales or other negative impacts to customer 
purchasing patterns.  This may put strain on our liquidity and capital position and may also result in a decline in premium 
income.  If we experience unfavorable developments related to our revenues, benefits, or expenses, we may correspondingly 
experience adverse impacts to our overall future profitability and growth, which may alter the timing and magnitude of our 
plans for overall business growth.  In addition, these unfavorable developments may result in the impairment or write-off of 
certain assets such as premiums receivable, deferred acquisition costs (DAC), goodwill, property and equipment, value of 
business acquired (VOBA), and right-of-use assets, or the establishment of a valuation allowance regarding the realization of 
our deferred tax assets.

If economic conditions worsen as a result of continued effects from COVID-19 or other pandemic events, that may also result 
in the inability for companies to make interest and principal payments on their debt securities or mortgage loans that we hold 
for investment purposes.  Accordingly, although we maintain a disciplined approach regarding our overall investment strategy, 
we may still incur significant losses that can result in a decline in net investment income and/or material increases in credit 
losses on our investment portfolio.  With respect to commercial real estate, there could be potential impacts to estimates of 
expected losses resulting from lower underlying values, reflecting current market conditions at that time. 

Although we have access to significant amounts of liquidity, which include a credit facility and our facility agreement for 
contingent issuance of senior notes, FHLB arrangements, and the ability to liquidate certain investments, it may be insufficient 
or even inaccessible if we are not in compliance with required covenants under our borrowing arrangements or if the associated 
lenders are unable to provide funds.  In addition, if investment markets become illiquid or severely impaired, we may be unable 
to liquidate our investments in a timely and advantageous manner.  

From an operational perspective, our employees, sales associates, brokers and distribution partners, as well as the workforces of 
our vendors, service providers, and counterparties, may also continue to be adversely affected by the COVID-19 pandemic or 
efforts to mitigate the pandemic, including government-mandated shutdowns, requests or orders for employees to work 
remotely, and other social distancing measures.  These measures could result in an adverse impact on our ability to conduct our 
business, including our ability to sell our policies and our ability to adjudicate and pay claims in a timely manner.  Additionally, 
many of our employees are currently working remotely and have been doing so for an extended period of time.  This working 
environment may expose us to various additional risks such as elevated cybersecurity vulnerability resulting from the wide-
scale remote usage of our company networks and risks to the effectiveness of our internal controls over financial reporting.

Furthermore, any future pandemic could present risks similar to or different from those experienced during the COVID-19 
pandemic, including the risk of a material adverse effect on our customers, investments, workforce, or operations.  There is no 
guarantee that processes we have developed in order to adapt to the COVID-19 pandemic would succeed in allowing us to 
adapt to any future pandemic, which may have materially different characteristics than the COVID-19 pandemic.  

To the extent the COVID-19 pandemic adversely affects our business, financial position, results of operations, liquidity and 
capital resources, and overall business operations, it may also have the effect of heightening many of the other risks disclosed 
herein in this Item 1A "Risk Factors".

See "Executive Summary", "Segment Operating Results", and "Liquidity and Capital Resources" included herein in Part 2, Item 
7 under "Management's Discussion and Analysis of Financial Condition and Results of Operations" for additional discussion.

23

Market and Credit Risks

Sustained periods of low interest rates in the long-term investment market may adversely affect our reported net investment 
income and the discount rates used in reserving for our insurance products and projecting our pension obligations, which 
may adversely affect our results of operations or financial condition.

Declines in interest rates or the continuance of the current level of low interest rates and yields on fixed income investments 
may cause the rates of return on our investment portfolio to decrease more than expected, leading to lower net investment 
income than assumed in the pricing and reserving for our insurance products.  An interest, or discount, rate is used in 
calculating reserves for our insurance products.  We set our GAAP reserve discount rate assumptions based on our current and 
expected future investment yield for assets supporting the reserves, considering current and expected future market conditions.  
If the discount rate assumed in our reserve calculations is higher than our future investment returns, our invested assets will not 
earn enough investment income to support our future claim payments.  In that case, the reserves may eventually be insufficient, 
resulting in the need to increase our reserves and/or contribute additional capital to our insurance subsidiaries, either of which 
could have a material adverse effect on our results of operations or financial condition.  Similarly, we are required to perform 
annual adequacy testing that considers multiple interest rate scenarios, to ensure our statutory reserves continue to meet 
statutory requirements, which could also require us to increase our statutory reserves and/or contribute additional capital. 

Our net periodic benefit costs and the value of our benefit obligations for our pension plans are determined based on a set of 
economic and demographic assumptions that represent our best estimate of future expected experience.  Major assumptions 
used in accounting for these plans include the expected discount (interest) rate and the long-term rate of return on plan assets.  
We set the discount rate assumption at the measurement date for each of our plans to reflect the yield of a portfolio of high 
quality fixed income corporate debt instruments matched against the timing and amounts of projected future benefits.  A lower 
discount rate increases the present value of benefit obligations and increases our costs.  Our expectations for the future 
investment returns on plan assets are based on a combination of historical market performance, current market conditions, and 
future capital market assumptions obtained from external consultants and economists.  The actual rate of return on plan assets is 
determined based on the fair value of the plan assets at the beginning and end of the measurement period.  Increases or 
decreases in long-term interest rates as well as equity market volatility will impact the fair value of our plan assets and may 
result in a decrease in the funded status of our pension plans and/or increased pension costs, which may adversely affect our 
results of operations, financial condition, or liquidity. 

Unfavorable economic or market conditions may result in lower sales, lower premium growth and persistency, higher claims 
incidence, unfavorable mortality, and longer claims duration, which may adversely affect our results of operations or 
financial condition. 

We are affected by conditions in the capital markets and the general economy, primarily in the United States, the United 
Kingdom, Poland, and to a lesser extent, the broader global financial markets.  Negative developments in the capital markets 
and/or the general economy could adversely affect our business and results of operations.  

Factors such as unemployment levels, consumer confidence levels, consumer spending, business investment, government 
spending, the volatility and strength of the capital markets, inflation, pandemics, and the threat of terrorism all affect the 
business and economic environment and, ultimately, the amount and profitability of our businesses.  In particular, the recent 
high level of inflation may negatively affect the discretionary spending of our customers, which could result in lower sales.  
More generally, given the nature of our products, in an economic environment characterized by higher unemployment, lower 
personal income, reduced consumer spending, and lower corporate earnings and investment, new product sales may be 
adversely affected.  Our premium growth may also be negatively impacted by lower premium growth from existing customers 
due to lower salary growth and lower growth in the number of employees covered under an existing policy.  In addition, during 
such periods we may experience higher claims incidence, longer claims duration, and/or an increase in policy lapses, any of 
which could have a material adverse effect on our results of operations or financial condition. 

24

In addition to interest rate risk as previously discussed, we are exposed to other risks related to our investment portfolio 
which may adversely affect our results of operations, financial condition, or liquidity. 

Default Risk

Our investment portfolio consists primarily of fixed maturity securities.  These securities are issued by both domestic and 
foreign entities and are backed either by collateral or the credit of the underlying issuer.  Factors such as an economic downturn 
or political change in the country of the issuer, a regulatory change pertaining to the issuer's industry, a significant deterioration 
in the cash flows of the issuer, unforeseen accounting irregularities or fraud committed by the issuer, widening risk spreads, 
ratings downgrades, a change in the issuer's marketplace or business prospects, or other events that adversely affect the issuers 
of these securities may result in the issuer defaulting on its obligations.     

Our mortgage loan portfolio has default risk.  Events or developments, such as economic conditions that impact the ability of 
tenants to pay their rents or limit the availability of refinancing, may have a negative effect on our mortgage loan portfolio.  
Events or developments that have a negative effect on any particular geographic region or sector may have a greater adverse 
effect on an investment portfolio to the extent that the portfolio is concentrated in that region or sector.  

A default results in the recognition of an impairment loss on the investment.  A default may also adversely affect our ability to 
collect principal and interest due to us.  The probability of credit downgrades and defaults increases when the fixed income 
markets experience periods of volatility and illiquidity.  

Credit Spread Risk

Our exposure to credit spreads, which is the yield above comparable U.S. Treasury securities, primarily relates to market price 
and cash flow variability associated with changes in credit spreads.  A widening of credit spreads may unfavorably impact the 
net unrealized gain or loss position of the investment portfolio and may adversely impact liquidity.  Credit spread tightening 
may reduce net investment income associated with new purchases of fixed income securities.  

Valuation Risk

We report our fixed maturity securities and certain other financial instruments at fair value.  Valuations may include inputs and 
assumptions that are less observable or require greater estimation, particularly during periods of market disruption, resulting in 
values which may be less than the value at which the investments may ultimately be sold.  Further, rapidly changing and 
unprecedented credit and equity market conditions could materially impact the valuation of securities as reported in our 
financial statements, and the period to period changes in value could vary significantly.  Decreases in value may have a material 
adverse effect on our results of operations or financial condition.   

We evaluate our investment portfolio for credit losses.  There can be no assurance that we have accurately assessed the level of 
credit losses taken.  Additional credit losses may need to be taken in the future, and historical trends may not be indicative of 
future credit losses.  Any event reducing the value of our securities may have a material adverse effect on our business, results 
of operations, or financial condition.

Market Timing and Liquidity Risk

While we attempt to match our asset cash flows and durations with expected liability cash flows and durations to meet the 
funding requirements of our business, there may at times be a lack of appropriate investments in the market which can be 
acquired.  In particular, due to the long duration of our long-term care product, the timing of our investment cash flows do not 
match those of our maturing liabilities.  In addition, we may, in certain circumstances, need to sell investments due to changes 
in regulatory or capital requirements, changes in tax laws, rating agency decisions, and/or unexpected changes in liquidity 
needs.  There may also be a limited market for certain of our investments, such as our private placement fixed maturity 
securities, mortgage loans, and policy loans, which makes them more illiquid.  In periods of market volatility or disruption, 
other of our securities may also experience reduced liquidity.  If events occur wherein we need to sell securities in an 
unfavorable interest rate or credit environment or need to quickly sell securities which are illiquid, market prices may be lower 
than what we might realize under normal circumstances, with a resulting adverse effect on our results of operations, financial 
condition, or liquidity. 

25

Reinsurance may not be available or affordable, or reinsurers may be unwilling or unable to meet their obligations under 
our reinsurance contracts, which may adversely affect our results of operations or financial condition.

As part of our overall risk management and capital management strategies, we purchase reinsurance for certain risks 
underwritten by our various businesses.  We also utilize reinsurance to exit certain lines of business.  Market conditions beyond 
our control determine the availability and cost of reinsurance.  Any decrease in the amount of reinsurance will increase our risk 
of loss and may impact the level of capital requirements for our insurance subsidiaries, and any increase in the cost of 
reinsurance will, absent a decrease in the amount of reinsurance, reduce our results of operations.  Accordingly, we may be 
forced to incur additional expenses for reinsurance or may be unable to obtain sufficient reinsurance on acceptable terms, which 
may adversely affect our ability to write future business, result in the assumption of more risk with respect to the policies we 
issue, and increase our capital requirements.  The collectibility of our reinsurance recoverable is primarily a function of the 
solvency of the individual reinsurers.  We cannot provide assurance that our reinsurers will pay the reinsurance recoverables 
owed to us or that they will pay these recoverables on a timely basis.  The insolvency of a reinsurer or the inability or 
unwillingness of a reinsurer to comply with the terms of a reinsurance contract may have an adverse effect on our results of 
operations or financial condition.  

The effectiveness and utilization of our hedging programs may be affected by changes in the economic environment, 
changes in interest rates, capital market volatility, non-performance by our counterparties, changes in the level of required 
collateral, or regulation, which may adversely affect our results of operations, financial condition, or liquidity.

We use derivative financial instruments to help us manage certain risks related to our business operations, primarily foreign 
currency risk.  We also may use derivative financial instruments to help us manage interest rate risk and risk related to matching 
duration for our assets and liabilities.  Factors associated with derivative financial instruments could adversely affect our results 
of operations, financial condition, or liquidity.  Ineffectiveness of our hedges due to changes in expected future events, such as 
the risk created by uncertainty in the economic environment or if our counterparties fail or refuse to honor their obligations 
under these derivative instruments, may have a material adverse effect on our results of operations or financial condition.  
Capital market turmoil may result in an increase in the risk of non-performance by our counterparties, many of which are 
financial institutions.  Non-performance by our counterparties may force us to unwind hedges, and we may be unable to replace 
the hedge, thereby leaving the risk unhedged.  Under the terms of our hedging contracts, we are required to post collateral and 
to maintain a certain level of collateral, which may adversely affect our liquidity and could subject us to the credit risk of the 
counterparty to the extent it holds such collateral.  Changes in regulations may have an adverse effect on our ability to execute 
hedging strategies due to the increased economic cost of derivatives, primarily as a result of more restrictive collateral 
requirements.  

London Interbank Offered Rate (LIBOR) transition

We are continuing to monitor the developments surrounding the transition from LIBOR.  We have evaluated our existing 
financial arrangements which primarily include investments, derivatives, and debt agreements and also have evaluated our 
insurance and reinsurance contracts and have determined that we will not be impacted significantly from this transition.  In 
those circumstances where we do have financial or other contracts that are impacted by the LIBOR transition, we are 
appropriately modifying those contracts to reference a suitable alternative rate or are comfortable with the existing fallback 
language in those contracts.  Additionally, we are avoiding utilizing LIBOR in new agreements.

Currency translation could materially impact our reported operating results.

The functional currency of our U.K. and Polish operations is the British pound sterling and the Polish zloty, respectively.  
Fluctuations in exchange rates impact our reported financial results, which may be unfavorably affected when the functional 
currency weakens.  However, it is important to distinguish between translating and converting foreign currency.  Except for a 
limited number of transactions, we do not actually convert our functional currency into dollars.  As a result, we view foreign 
currency translation as a financial reporting item and not a reflection of operations or profitability in the U.K or Poland.

See "Reserves for Policy and Contract Benefits" contained herein in Item 1, "Critical Accounting Estimates" included in 
"Management's Discussion and Analysis of Financial Condition and Results of Operations" contained herein in Item 7, "Interest 
Rate Risk" contained herein in Item 7A, and Notes 1, 2, 3, 4 and 9 of the "Notes to Consolidated Financial Statements" 
contained herein in Item 8 for further discussion.

26

Insurance Risks 

Actual experience may differ from our reserve assumptions which may adversely affect our results of operations or financial 
condition.

Historical results may not be indicative of future performance due to, among other things, changes in our mix of business, 
repricing of certain lines of business, or any number of economic cyclical effects on our business.  Reserves, whether calculated 
under GAAP or statutory accounting principles, do not represent an exact calculation of future benefit liabilities but are instead 
estimates made by us using actuarial and statistical procedures.  Actual experience may differ from our reserve assumptions.  
There can be no assurance that our reserves will be sufficient to fund our future liabilities in all circumstances.  Future loss 
development may require reserves to be increased, which would adversely affect earnings in current and future periods.  Life 
expectancies may continue to increase, which could lengthen the time a claimant receives disability or long-term care benefits 
and could result in a change in mortality assumptions and an increase in reserves for these and other long-tailed products.  
Adjustments to reserve amounts may also be required in the event of changes from the assumptions regarding future morbidity 
(which represents the incidence of claims and the rate of recovery, including the effects thereon of inflation and other societal 
and economic factors); premium rate increases; persistency; policy benefit offsets, including those for social security and other 
government-based welfare benefits; and interest rates used in calculating the reserve amounts, which could have a material 
adverse effect on our results of operations or financial condition.  

We provide a broad array of disability, long-term care, group life, and voluntary insurance products that are affected by 
many factors, and changes in any of those factors may adversely affect our results of operations, financial condition, or 
liquidity. 

Disability Insurance

Disability insurance may be affected by a number of social, economic, governmental, competitive, and other factors.  Changes 
in societal attitudes, such as work ethic, motivation, or stability, can significantly affect the demand for and underwriting results 
from disability products.    

Both economic and societal factors can affect claim incidence and recoveries for disability insurance.  Claim incidence and 
claim recovery rates may be influenced by, among other factors, the rate of unemployment and consumer confidence.  Claim 
incidence and claim recovery rates may also be influenced by the emergence of new infectious diseases or illnesses.  Claim 
durations may be extended by medical improvements which could extend life expectancies.  The relationship between these and 
other factors and overall incidence is very complex and will vary due to contract design features and the degree of expertise 
within the insuring organization to price, underwrite, and adjudicate the claims.

Within the group disability market, pricing and renewal actions can be taken in response to higher claim rates and higher 
administrative expenses.  However, these actions take time to implement, and there is a risk that the market will not sustain 
increased prices.  In addition, changes in economic and external conditions may not manifest themselves in claims experience 
for an extended period of time.  The pricing actions available in the individual disability market differ among product classes.  
Our individual noncancelable disability policies, in which the policy is guaranteed to be renewable through the life of the policy 
at a fixed premium, do not permit us to adjust premiums on our in-force business.  Guaranteed renewable contracts that are not 
noncancelable can be repriced to reflect adverse experience, but rate changes cannot be implemented as quickly as in the group 
disability market.  

Long-term Care Insurance

Long-term care insurance can be affected by a number of demographic, medical, economic, governmental, competitive, and 
other factors.  Because long-term care insurance is a relatively new product for the insurance industry and is long-duration in 
nature, there is not as much historical data as is available for our other products, especially at advanced ages.  This creates a 
level of uncertainty in properly pricing the product and using appropriate assumptions when establishing reserves.  Long-term 
care insurance is guaranteed renewable and can be repriced to reflect adverse experience, but the repricing is subject to 
regulatory approval by our states of domicile and may also be subject to approval by jurisdictions in which our policyholders 
reside.  The rate approval process can affect the length of time in which the repricing can be implemented, if at all, and the rate 
increases ultimately approved may be unfavorable relative to assumptions used to establish our reserves.  We monitor our own 
experience and industry studies concerning morbidity, mortality, and policyholder terminations to understand emerging trends.  
Changes in actual experience relative to our expectations may adversely affect our profitability and reserves.  To the extent 
mortality improves for the general population, and life expectancies increase, the period for which a claimant receives long-

27

term care benefits may lengthen and the associated impact of advanced aging of policyholders may cause an increase in claims 
incidence.  Medical advances may continue to have an impact on claim incidence and duration, both favorable and unfavorable.  
Due to the long duration of the product, the timing and/or amount of our investment cash flows are difficult to match to those of 
our maturing liabilities.  Sustained periods of low or declining interest rates could result in increases in reserves and adversely 
affect our results of operations.  

Group Life Insurance

Group life insurance may be affected by the characteristics of the employees insured, the amount of insurance employees may 
elect voluntarily, our risk selection process, our ability to retain employer groups with favorable risk characteristics, the 
geographical concentration of employees, and mortality rates.  Claim incidence may also be influenced by unexpected 
catastrophic events such as terrorist attacks, natural disasters, and pandemic health events, which may also affect the cost of and 
availability of reinsurance coverage.  Within the group life market, pricing and renewal actions can be taken in response to 
higher claim rates and higher administrative expenses.  However, these actions take time to implement, and there is a risk that 
the market will not sustain increased prices. 

Voluntary Products

Voluntary products sold in the workplace may be affected by the characteristics of the employees insured, the level of employee 
participation and the amount of insurance the employees elect, our risk selection process, and our ability to retain employer 
groups with favorable risk characteristics.  A portion of our voluntary life insurance products include interest sensitive forms of 
insurance which contain a guaranteed minimum interest crediting rate.  It is possible that our investment returns could be lower 
than the guaranteed crediting rate.  While a significant portion of our non-life contracts are optionally renewable, some are 
guaranteed renewable and can be repriced to reflect adverse experience, but rate changes cannot be implemented as quickly as 
for group disability and group life products. 

We have assets which may not be fully recoverable or realizable, which could adversely affect our results of operations or 
financial condition.

If our business does not perform well or as initially anticipated in our assumptions, we may be required to accelerate 
amortization or recognize an impairment loss on intangible assets or long-lived assets or to establish a valuation allowance 
against the deferred income tax asset. 

We have intangible assets such as DAC, VOBA, and goodwill.  DAC and VOBA are amortized based primarily upon expected 
future premium income of the related insurance policies.  Recoverability testing for DAC and VOBA is performed on an annual 
basis.  Insurance contracts are grouped on a basis consistent with our manner of acquiring, servicing, and measuring 
profitability of the contracts.  If recoverability testing indicates that either DAC and/or VOBA are not recoverable, the 
deficiency is charged to expense.   

Goodwill is not amortized, but on an annual basis, or more frequently if necessary, we review the carrying amount of goodwill 
for indications of impairment, considering in that review the financial performance and other relevant factors.  In accordance 
with accounting guidance, we test for impairment at either the operating segment level or one level below.  In addition, certain 
events including, but not limited to, a significant adverse change in legal factors or the business environment, an adverse action 
by a regulator or rating agency, or unanticipated competition would cause us to review goodwill for impairment more 
frequently than annually. 

Long-lived assets, including assets such as real estate, right-of-use assets, and information technology software, also may 
require impairment testing to determine whether changes in circumstances indicate that we may be unable to recover the 
carrying amount.  

We assess our deferred tax assets to determine if they are realizable.  Factors in our determination include the performance of 
the business, including the ability to generate future taxable income.  If based on available information, it is more likely than 
not that the deferred income tax asset will not be realized, a valuation allowance is established with a corresponding charge to 
net income. 

Charges such as accelerated amortization, impairment losses, or the establishment of valuation allowances could have a 
material adverse effect on our results of operations or financial condition. 

28

See "Critical Accounting Estimates" included in "Management's Discussion and Analysis of Financial Condition and Results of 
Operations" contained herein in Item 7, and Note 13 of the "Notes to Consolidated Financial Statements" contained herein in 
Item 8 for further discussion. 

Operational Risks

We may be unable to hire and retain qualified employees which may adversely affect our business, results of operations, or 
financial condition.

The talent and contributions of our employees are critical to meeting our business needs.  Our future success depends on our 
ability to hire and retain qualified personnel.  In recent periods we have experienced higher turnover compared to our historical 
experience, as many employees seek higher wages, new careers, or choose to exit the workforce entirely.  The greater 
opportunities for fully remote or hybrid working arrangements have contributed to this trend, as many employees are no longer 
limited to employers located in their local area.  We have taken steps to address this challenge, including updating 
compensation structures, allowing for more hybrid or remote working arrangements, and taking advantage of opportunities to 
recruit highly skilled employees from other employers.  However, any prolonged stress on our ability to retain or recruit 
employees may result in increased labor costs and could adversely affect our ability to conduct and manage our business.  

A cyber attack or other security breach could disrupt our operations, result in the unauthorized disclosure or loss of 
confidential data, damage our reputation or relationships, and expose us to significant financial and legal liability, which 
may adversely affect our business, results of operations, or financial condition.

We store confidential information about our business and our policyholders, employees, agents and others on our information 
technology systems, including proprietary and personally identifiable information.  As part of our normal business operations, 
we use this information and engage third-party providers, including outsourcing, cloud computing, and other business partners, 
that store, access, process, and transmit such information on our behalf.  We devote significant resources and employ security 
measures to help protect our information technology systems and confidential information, and we have programs in place to 
detect, contain, and respond to information security incidents.  However, because the techniques used to obtain unauthorized 
access, disable or degrade service, or sabotage systems change frequently and may be difficult to detect for long periods of 
time, we and our third-party providers may be unable to anticipate these techniques or implement adequate preventative 
measures.  In addition, hardware, software, or applications we develop or procure from third parties or through open source 
solutions may contain defects in design or manufacture or other problems that could unexpectedly compromise our information 
security.  Unauthorized parties, whether within or outside our company, may disrupt or gain access to our systems, or those of 
third parties with whom we do business, through human error, misfeasance, fraud, trickery, or other forms of deceit, including 
break-ins, use of stolen credentials, social engineering, phishing, or other cyber attacks, computer viruses, malicious codes, and 
similar means of unauthorized and destructive tampering.  Specifically, we have seen an increase in the number and 
sophistication of phishing attacks that seek access to our systems through emails sent to our employees.  We have taken action 
to provide additional training to increase awareness of the potential for these attacks among our workforce.

We and our third-party providers have experienced and likely will continue to experience information security incidents from 
time to time.  Although known incidents have not had a material effect on our business or financial condition, there is no 
assurance that our security systems and measures will be able to prevent, mitigate, or remediate future incidents that could have 
such an effect.  A successful penetration or circumvention of the security of our information technology systems, or those of 
third parties with whom we do business, including a ransomware attack that locks or freezes systems until the payment of a 
ransom, could cause serious negative consequences for us, including significant disruption of our operations, unauthorized 
disclosure or loss of confidential information, harm to our brand or reputation, loss of customers and revenues, violations of 
privacy and other laws, and exposure to litigation, monetary damages, regulatory enforcement proceedings, fines, and 
potentially criminal proceedings and penalties.  If we are unaware of the incident for some time after it occurs, our exposure 
could increase.  In addition, the costs to address or remediate systems disruptions or security threats or vulnerabilities, whether 
before or after an incident, could be significant.  As we continue to build our digital capabilities and focus on enhancing the 
customer experience, the amount of information that we retain and share with third parties, as well as our reliance on them, is 
likely to grow, increasing the cost to prevent data security breaches and the cost and potential consequences of such breaches.  
An information technology systems failure could also interfere with our ability to comply with financial reporting and other 
regulatory requirements, exposing us to potential disciplinary action by regulators.  Further, successful cyber-attacks at other 
large financial institutions or other market participants, whether or not we are affected, could lead to a general loss of customer 
and investor confidence in financial institutions that could negatively affect us.

29

  
Although we have insurance against some cyber risks and attacks, we may be subject to litigation and financial losses that 
exceed our policy limits, are subject to deductibles or are not covered under any of our current insurance policies.  

The failure of our business recovery and incident management processes to resume our business operations in the event of a 
natural catastrophe, cyber attack, or other event could adversely affect our profitability, results of operations, or financial 
condition.

In the event of a disaster such as a natural catastrophe, an epidemic/pandemic, a cyber attack, cyber security breach or other 
information technology systems failure, a terrorist attack, or war, unanticipated problems with our disaster recovery systems 
could have a material adverse impact on our ability to conduct business and on our results of operations and financial condition, 
particularly if those problems affect our information technology systems and destroy valuable data or result in a significant 
failure of our internal control environment.  In addition, in the event that a significant number of our employees were 
unavailable in the event of a disaster, our ability to effectively conduct business could be severely compromised. 

The failure of our information technology and/or disaster recovery processes or systems for any reason could cause significant 
interruptions or malfunctions in our or our customers’ operations and result in the loss, theft, or failure to maintain the security, 
confidentiality or privacy of sensitive data, including personal information relating to our customers.  Such a failure could harm 
our reputation, subject us to regulatory sanctions, legal claims, and increased expenses, and lead to a loss of customers and 
revenues.

Our failure to develop digital capabilities or to effectively execute upgrades to or replacements of information technology 
systems could impair our ability to deliver on our growth initiatives or administer our business, which may adversely affect 
our business, results of operations, or financial condition. 

Our business plans increasingly rely on digital capabilities to meet or surpass customer expectations, simplify our operations, 
and deliver innovative product and service offerings.  If we are unable to effectively develop and offer digital capabilities that 
enhance our customers' experience, we may not fully achieve our strategic growth initiatives and may also experience the loss 
of existing business.  Although we believe we have information technology systems which adequately support our business 
needs, we continually upgrade our existing information technology systems and acquire or develop new systems to keep pace 
with the rapidly changing business and technology environment.  There are risks involved with upgrading or replacing 
information technology systems, including, but not limited to, data loss, data errors, and disruption to our operations.  We seek 
to monitor and control our exposure to the risks arising out of these activities through our risk control framework which 
encompasses a variety of reporting systems, internal controls, management review processes, and other mechanisms.    

Unum Group depends on funds from its subsidiaries to meet its obligations and pay dividends.  The ability of our 
subsidiaries to transfer funds to Unum Group may be impaired by adverse financial results or a change in capital 
requirements.  Accordingly, internal sources of capital and liquidity may not always be sufficient.  If we need to seek 
external capital, adverse market conditions may affect our access to capital or our cost of capital.

Unum Group is a holding company for insurance and other subsidiaries and has limited operations of its own.  Our insurance 
subsidiaries are subject to insurance laws and regulatory limitations on the payment of dividends and on other transfers of funds 
or other assets to affiliates, including to Unum Group.  The level of earnings and capital in our subsidiaries, as well as business 
conditions and rating agency considerations, could impact our insurance and other subsidiaries' ability to pay dividends or to 
make other transfers of funds to Unum Group, which could impair our ability to pay dividends to Unum Group's common 
stockholders, meet our debt and other payment obligations, and/or repurchase shares of Unum Group's common stock.  The use 
of funds held by Unum Group as consideration in any acquisition could affect our capital plan and render those funds 
unavailable for other corporate purposes.

A change in demand for our insurance products or an increase in the incidence of new claims or the duration of existing claims 
could negatively impact our cash flows from operations.  Deterioration in the credit market, which could delay our ability to sell 
our positions in certain of our fixed maturity securities in a timely manner, could also negatively impact our cash flows.  
Regulatory changes such as those discussed herein in this Item 1A may impose higher capital or reserve requirements on our 
insurance subsidiaries, increase collateral requirements for certain of our derivatives transactions, and/or implement other 
requirements which could unfavorably affect our liquidity.  Without sufficient liquidity, our ability to maintain and grow our 
operations would be limited.  If our internal sources of liquidity prove to be insufficient, we may be unable to successfully 
obtain additional financing and capital on favorable terms, or at all, which may adversely affect us.  

30

If our financial results are unfavorable, we may need to increase our capital in order to maintain our credit ratings or satisfy 
regulatory requirements.  Maintaining appropriate levels of statutory surplus is considered important not only by us but by 
insurance regulatory authorities in the U.S., the PRA in the U.K., the KNF in Poland, and the rating agencies that rate insurers' 
claims-paying abilities and financial strength.  Failure to maintain certain levels of statutory surplus could result in increased 
regulatory scrutiny, action by regulatory authorities, or a downgrade by the rating agencies.  Need for additional capital may 
limit a subsidiary's ability to distribute funds to our holding companies.

Obtaining financing for even a small amount of capital could be challenging in unfavorable market conditions and during 
periods of economic uncertainty.  The markets may exert downward pressure on availability of liquidity and credit capacity for 
certain issuers.  The availability of financing will depend on a variety of factors such as market conditions, the general 
availability of credit, the overall availability of credit to the financial services industry, our credit ratings and credit capacity, 
and the possibility that customers or lenders could develop a negative perception of our financial prospects.  Similarly, our 
access to funds may be impaired if regulatory authorities or rating agencies take negative actions against us.  Raising capital in 
unfavorable market conditions could increase our interest expense or negatively impact our shareholders through increased 
dilution of their common stock in Unum Group. 

We maintain our credit facility as a potential source of liquidity.  Our right to borrow funds under this facility is subject to 
financial covenants, negative covenants, and events of default.  Our ability to borrow under this facility is also subject to the 
continued willingness and ability of the lenders to provide funds.  Our failure to comply with the covenants in the credit facility 
or the failure of lenders to fund their lending commitments would restrict our ability to access the facility when needed, with a 
resulting adverse effect on our results of operations, financial condition, or liquidity. 

Our risk management program may leave us exposed to unidentified or unanticipated risk, which could negatively affect our 
business. 

We have devoted significant resources to develop our enterprise risk management program, which has the objective of 
managing our strategic, market, credit, insurance, and operations risks, which ultimately impact our reputational risk.  However, 
our program may not be comprehensive, and our methods for monitoring and managing risk may not fully predict or mitigate 
future exposures.  In this case, there may be a negative impact to our business, results of operations, or financial condition.

See "Regulation" contained herein in Item 1,"Critical Accounting Estimates" and "Liquidity and Capital Resources" included in 
"Management's Discussion and Analysis of Financial Condition and Results of Operations" contained herein in Item 7, 
"Quantitative and Qualitative Disclosures About Market Risk" contained herein in Item 7A, and Notes 8, 14, and 16 of the 
"Notes to Consolidated Financial Statements" contained herein in Item 8 for further discussion.

General Risks 

We and our insurance subsidiaries are subject to extensive supervision and regulation.  Changes in laws and regulations 
that affect our industry or findings from examinations and investigations may affect the cost or demand for our products, 
increase capital and reserving requirements for our insurance subsidiaries, and adversely affect our profitability, liquidity, 
or growth.

Our insurance subsidiaries are subject to extensive supervision and regulation in the United States and abroad.  The primary 
purpose of insurance regulation is to protect policyholders, not stockholders.  To that end, regulatory authorities, including state 
insurance departments in the United States, the PRA in the United Kingdom, and the KNF in Poland have broad administrative 
powers over many aspects of the insurance business, including requiring various licenses, permits, authorizations, or 
accreditations, which our insurance subsidiaries may not be able to obtain or maintain, or may be able to do so only at great 
cost.  In addition, we and our insurance subsidiaries may not be able to comply fully with, or obtain appropriate exemptions 
from, the wide variety of laws and regulations applicable to insurance companies and insurance holding companies.  These laws 
and regulations can be complex and subject to differing interpretations and are regularly re-examined.  Existing or future laws 
and regulations, and the manner in which they are interpreted or applied, may become more restrictive or otherwise adversely 
affect our operations.  For example, they may restrict or prohibit the payment of dividends by our subsidiaries to us, restrict 
transactions between subsidiaries and/or between us and our subsidiaries, and may require contributions of capital by us to our 
insurance subsidiaries even if we are otherwise in compliance with stated requirements.  Failure to comply with or to obtain 
appropriate exemptions under any applicable laws or regulations could result in restrictions on the ability of our insurance 
subsidiaries to do business in one or more of the jurisdictions in which they operate and could result in fines and other 
sanctions, which may have a material adverse effect on our business or results of operations.

31

Regulatory examinations or investigations could result in, among other things, an increase to reserving requirements, changes in 
our claims handling or other business practices, changes in procedures for the identification and payment to the states of 
benefits and other property that is not claimed by the owners, changes in the use and oversight of reinsurance, changes in 
governance and other oversight procedures, assessments by tax authorities or other governing agencies, fines, and other 
administrative action, which could injure our reputation, adversely affect our issuer credit ratings and financial strength ratings, 
place us at a competitive disadvantage in marketing or administering our products, impair our ability to sell or retain insurance 
policies, and/or have a material adverse effect on our results of operations or financial condition.      

It is possible that there will be heightened oversight of insurers by regulatory authorities in the jurisdictions in which our 
insurance subsidiaries are domiciled and operate.  We cannot predict specific proposals that might be adopted, or what impact, 
if any, such proposals or, if enacted, such laws, could have on our business, results of operations, or financial condition.  For 
instance, the NAIC or state regulators may adopt further revisions to statutory reserving standards or the RBC formula, the PRA 
may revise its capital adequacy requirements and minimum solvency margins, the IAIS may adopt capital requirements to 
which we could be subject, or rating agencies may incorporate higher capital thresholds into their quantitative analyses, thus 
requiring additional capital contributions by us to our insurance subsidiaries.  We have received permission to follow 
accounting practices that differ from statutory accounting principles prescribed by the NAIC for certain of our insurance 
subsidiaries which, if revoked or altered, could have a material adverse effect on our financial condition and possibly trigger a 
regulatory event.  Increased financial services regulation, which could include activities undertaken by the NAIC and regulatory 
authorities in the U.K., Poland, and the EU may impose greater quantitative requirements, supervisory review, and disclosure 
requirements and may impact the business strategies, capital requirements, and profitability of our insurance subsidiaries.  The 
United Kingdom's Financial Ombudsman Service, which was established to help settle disputes between consumers and 
businesses providing financial services, and the FCA, which has rule-making, investigative, and enforcement powers to protect 
consumers, may hamper our ability to do business, which could have a material adverse effect on our U.K. operations.                      

Our financial statements are subject to the application of generally accepted accounting principles, in the United States, the 
United Kingdom, and Poland, which are periodically revised and/or expanded.  Accordingly, we are required to adopt new or 
revised accounting standards issued by recognized authoritative bodies within these countries, which may also be influenced by 
the International Accounting Standards Board.  Future accounting standards we adopt, including the U.S. Financial Accounting 
Standards Board's accounting standard update related to long-duration targeted improvements for insurance contracts, will 
change current accounting and disclosure requirements applicable to our financial statements.  Such changes will have a 
material effect on our reported results of operations and financial condition and may impact the perception of our business by 
external stakeholders including the rating agencies that assign the issuer credit rating on Unum Group.   

We use an affiliated captive reinsurer for the limited purpose of reinsuring risks attributable to specified policies issued or 
reinsured by one of our insurance subsidiaries in order to effectively manage risks in connection with certain blocks of our 
business as well as to enhance our capital efficiency.  If we were required to discontinue use of the captive reinsurer or to alter 
the structure of the captive reinsurance arrangement, our ability to maintain current RBC ratios and/or our capital deployment 
activities could be adversely affected.

Changes in U.S. programs such as healthcare reform, the emergence of paid family and medical leave legislation, and financial 
services sector reform may compete with or diminish the need or demand for our products, particularly as it may affect our 
ability to sell our products through employers or in the workplace.  The U.S. social security disability insurance program may 
not be sustainable, which may adversely affect the level of our disability claim payments and reserves.  Legislative changes 
related to pension funding requirements could negatively impact our cash flows from operations and our profitability.  

Changes in tax laws and other regulations or interpretations of such laws or regulations could unfavorably impact our corporate 
taxes.  In addition, changes in tax laws could make some of our products less attractive to consumers. 

Changes in privacy and cybersecurity laws and regulations may result in cost increases as a result of system implementations, 
administrative processes, effects of potential noncompliance, and limitations or constraints of our business models. 

On January 31, 2020, an official bill was passed formalizing the withdrawal of the U.K. from the European Union (EU).  A deal 
was reached on December 24, 2020 on the future trading relationship with the EU, which focused primarily on the trading of 
goods rather than the U.K.’s service sector.  A memorandum of understanding on regulatory cooperation was signed by the EU 
and U.K. in March 2021, but no agreement on the equivalence of the regulatory regimes has yet been reached.  The U.K. 
government is now reviewing the regulatory framework of financial services companies which may result in changes to U.K. 
regulatory capital or U.K. tax regulations.  We do not expect that the underlying operations of our U.K. business, nor the Polish 
business which is in the EU, will be significantly impacted by the withdrawal, but it is possible that we may experience some 

32

short-term volatility in financial markets, which could impact the fair value of investments, our solvency ratios, or the British 
pound sterling to dollar exchange rate.

Most group long-term and short-term disability plans we administer are governed by the Employee Retirement Income Security 
Act (ERISA).  Changes to ERISA enacted by Congress or through judicial interpretations may adversely affect the risk to us of 
managing employee benefit plans, increase the premiums associated with such plans, and ultimately affect their affordability 
and our profitability. 

The insurance departments in jurisdictions wherein our insurance subsidiaries conduct business may limit our ability to obtain 
rate increases under guaranteed renewable contracts or could require changes in rates and/or benefits to meet minimum loss 
ratio requirements which could negatively impact the profitability of our products.  Many regulatory and governmental bodies 
have the authority to review our products and business practices and those of our agents and employees.  These regulatory or 
governmental bodies may bring regulatory or other legal actions against us if, in their view, our practices are improper.  These 
actions could result in substantial fines or restrictions on our business activities and could have a material adverse effect on our 
business or results of operations.  Determination by regulatory authorities that we have engaged in improper conduct may also 
adversely affect our defense of various lawsuits. 

Competition may adversely affect our market share or profitability. 

All of our businesses are highly competitive.  We believe that the principal competitive factors affecting our business are price, 
the quality of our customer's experience regarding service and claims management, integrated product choices, enrollment 
capabilities, financial strength, and claims-paying ratings.  We compete for new product sales, the retention of existing 
business, and the ability to attract and retain independent agents and brokers to market our products, all of which affect our 
profitability.  All areas of the employee benefits markets are highly competitive due to the yearly renewable term nature of the 
group products and the large number of insurance companies offering products in this market.  There is a risk that our 
customers may be able to obtain more favorable terms or improved technology solutions from competitors in lieu of renewing 
coverage with us, particularly if industry pricing levels do not align with our view of adequate premium rates.  We are operating 
in a dynamic competitive environment of both traditional and non-traditional competitors, with changes in product offerings, 
enrollment capabilities, and technology solutions.  The level and intensity of competition may also grow due to existing 
competitors becoming more aggressive, and an increase in merger and acquisition activity which may result in larger 
competitors with greater financial resources.  There are many insurance companies which actively compete with us in our lines 
of business, and there is no assurance that we will be able to compete effectively against these companies and new competitors 
in the future. 

A decrease in our financial strength or issuer credit ratings may adversely affect our competitive position, our ability to 
hedge our risks, and our cost of capital or ability to raise capital, which may adversely affect our results of operations, 
financial condition, or liquidity.

We compete based in part on the financial strength ratings provided by rating agencies.  Although we maintain an ongoing 
dialogue with the rating agencies that assign financial strength ratings to our insurance subsidiaries, the rating agencies may 
revise the criteria that is used to evaluate the financial strength of our insurance subsidiaries which could lead to placing our 
rating on "credit watch" or "under review" and ultimately lead to a downgrade.  A downgrade of our financial strength ratings 
may adversely affect us and could potentially, among other things, adversely affect our relationships with distributors of our 
products and services and retention of our sales force, negatively impact persistency and new sales, and generally adversely 
affect our ability to compete.  A downgrade in the issuer credit rating assigned to Unum Group can be expected to adversely 
affect our cost of capital and our ability to raise additional capital.  If we are downgraded significantly, ratings triggers in our 
derivatives financial instrument contracts may result in our counterparties enforcing their option to terminate the derivative 
contracts.  Such an event may have a material adverse effect on our financial condition or our ability to hedge our risks.

Events that damage our reputation may adversely affect our business, results of operations, or financial condition. 

There are many events which may harm our reputation, including, but not limited to, those discussed in this Item 1A regarding 
regulatory investigations, legal proceedings, social issues, and cyber or other information security incidents. 

In addition, being in the business of insurance, we are paid to accept certain risks.  Those who conduct business on our behalf, 
including executive officers and members of management, sales managers, investment professionals, and to some extent, 
independent agents and brokers, do so in part by making decisions that involve exposing us to risk.  These include decisions 
such as maintaining effective underwriting and pricing discipline, maintaining effective claim management and customer 

33

    
service performance, managing our investment portfolio and derivatives trading activities, delivering effective technology 
solutions, complying with established sales practices, executing our capital management strategy, exiting a line of business and/
or pursuing strategic growth initiatives, and other decisions.  Although we employ controls and procedures designed to monitor 
business decisions and prevent us from taking excessive risks or unintentionally failing to comply with internal policies and 
practices such that errors occur, there can be no assurance that these controls and procedures will be effective.  If our employees 
and business associates take excessive risks and/or fail to comply with internal policies and practices, the impact of those events 
may damage our market position and reputation. 

Depending on the severity of the damage to our reputation, we may be unable to effectively compete for new products or retain 
our existing business, which could adversely affect our results of operations or financial condition.  Damage to our reputation 
may also hinder our ability to raise new capital and/or increase our cost of capital.  

Litigation and contingencies are common in our businesses and may result in financial losses and/or harm to our 
reputation. 

We are, and in the future may be, defendants in a number of litigation matters, and the outcome of this litigation is uncertain.  
Some of these proceedings have been brought on behalf of various alleged classes of complainants.  Plaintiffs in class action 
and other lawsuits against us may seek very large and/or indeterminate amounts, including punitive and treble damages.  An 
estimated loss is accrued when it is both probable that a liability has been incurred and the amount of the loss can be reasonably 
estimated.  An adverse outcome in one or more of these actions may, depending on the nature, scope and amount of the ruling, 
materially and adversely affect our results of operations or financial condition, encourage other litigation, and limit our ability 
to write new business, particularly if the adverse outcomes negatively impact certain of our ratings.

As part of our normal operations in managing claims, we are engaged in claim litigation where disputes arise as a result of a 
denial or termination of benefits.  Typically those lawsuits are filed on behalf of a single claimant or policyholder, and in some 
of these individual actions punitive damages are sought, such as claims alleging bad faith in the handling of insurance claims.  
For our general claim litigation, we maintain reserves based on experience to satisfy judgments and settlements in the normal 
course.  We expect that the ultimate liability, if any, with respect to general claim litigation, after consideration of the reserves 
maintained, will not be material to our financial condition.  Nevertheless, given the inherent unpredictability of litigation, it is 
possible that an adverse outcome in certain claim litigation involving punitive damages may, from time to time, have a material 
adverse effect on our results of operations.  We are unable to estimate a range of reasonably possible punitive losses.

Our actions to incorporate environmental, social, and governance standards may not meet expectations of investors, 
regulators, customers, employees, and other stakeholders.

Our sustainability strategic framework creates long-term value for stakeholders by implementing business practices that 
incorporate environmental, social, and governance (ESG) factors, with a focus on accelerating our efforts around responsible 
investments, inclusive products and services, and reducing environmental impact.  We include ESG considerations in our 
fundamental investment analysis of the companies or projects we invest in to ensure that their values or agendas align with our 
own and those of our stakeholders.  Investors, regulators, current and prospective customers, employees, and other stakeholders 
may evaluate our business according to certain ESG standards and expectations.  As our ESG framework matures and we 
continue to integrate ESG standards in coordination with other business priorities, our ESG-related efforts may not prove 
completely effective or may not satisfy our key stakeholders. 

See "Reserves for Policy and Contract Benefits", "Competition", "Regulation" and "Ratings" contained herein in Item 1, 
"Executive Summary" and "Critical Accounting Estimates" included in "Management's Discussion and Analysis of Financial 
Condition and Results of Operations" contained herein in Item 7, and Notes 1, 6, 7, and 14 of the "Notes to Consolidated 
Financial Statements" contained herein in Item 8 for further discussion. 

ITEM 1B. UNRESOLVED STAFF COMMENTS

None

ITEM 2. PROPERTIES 

As of December 31, 2021, we owned office space comprised of five campuses located in Chattanooga, Tennessee; Portland, 
Maine; Columbia, South Carolina; Baton Rouge, Louisiana; and Dorking in the United Kingdom.  In addition, as of 
December 31, 2021, we leased office space in Worcester, Massachusetts and various other locations throughout the United 

34

States, the United Kingdom, Ireland, and Poland.  Substantially all of the properties owned or leased are used by one or more of 
all five reporting segments, depending on the location.  We believe our properties and facilities are suitable and adequate for 
current operations.

ITEM 3. LEGAL PROCEEDINGS

Refer to Note 14 of the "Notes to Consolidated Financial Statements" contained herein in Item 8 for information on legal 
proceedings.

ITEM 4. MINE SAFETY DISCLOSURES

Not Applicable

35

PART II

ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND 
ISSUER PURCHASES OF EQUITY SECURITIES

Common stock of Unum Group is traded on the New York Stock Exchange.  The stock symbol is UNM.  Quarterly dividends 
declared and paid per share of common stock are as follows:

2021
4th Quarter 
3rd Quarter
2nd Quarter
1st Quarter

2020
4th Quarter 
3rd Quarter
2nd Quarter
1st Quarter

$ 

$ 

0.300 
0.300 
0.285 
0.285 

0.285 
0.285 
0.285 
0.285 

Our board of directors has the authority to declare cash dividends on shares of our common stock.  In determining dividends, the 
board takes into account a number of factors including our financial condition and results of operations, regulatory limitations on 
the payment of dividends from subsidiaries, cash requirements, general economic conditions, and other factors the board may 
deem relevant.  For information on restrictions relating to our subsidiaries' ability to pay dividends to Unum Group and certain of 
its intermediate holding company subsidiaries, see "Liquidity and Capital Resources - Cash Available from Subsidiaries" 
contained herein in Item 7 and Note 16 of the "Notes to Consolidated Financial Statements" contained herein in Item 8.  For 
information relating to compensation plans under which Unum Group's equity securities are authorized for issuance, see Item 12 
contained herein.

As of February 23, 2022, there were 8,200 registered holders of common stock. 

The following table provides information about our share repurchase activity for the fourth quarter of 2021.

(a) Total 
Number of 
Shares 
Purchased

(b) Average 
Price Paid per 
Share 

(c) Total Number of 
Shares Purchased as Part 
of Publicly Announced 
Program (1)(2)

(d) Approximate Dollar 
Value of Shares that May 
Yet Be Purchased Under 
the Program (1)(2)

October 1 - October 31, 2021
November 1 - November 30, 2021
December 1 - December 31, 2021

Total

—  $ 

1,994,156 
— 
1,994,156 

— 
25.72  
— 

—  $ 

1,994,156 
— 
1,994,156 

250,000,000 
200,000,000 
200,000,000 

(1) In October 2021, our board of directors authorized the repurchase of up to $250.0 million of Unum Group's outstanding 
common stock through December 2022.

(2)  In November 2021, we entered into an accelerated repurchase agreement with a financial counterparty to repurchase $50.0 
million of Unum Group's common stock in aggregate.  As part of this transaction, we paid $50.0 million to the financial 
counterparty and received an initial delivery of 1,445,087 shares of our common stock, which represented approximately 75 
percent of the total delivery under the agreement.  We simultaneously entered into a forward contract indexed to the price of 
Unum Group common stock, which subjected the transaction to a future price adjustment.  Under the terms of the repurchase 
agreement, we were to receive, or be required to pay, a price adjustment based on the volume weighted average price of Unum 
Group common stock during the term of the agreement, less a discount.  Any price adjustment payable to us was to be settled in 
shares of Unum Group common stock.  Any price adjustment we would have been required to pay would have been settled in 
either cash or common stock at our option.  The final price adjustment settlement, along with the delivery of the remaining 

36

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
shares, also occurred in November 2021, resulting in the delivery to us of 499,069 additional shares.  In total, we repurchased 
1,944,156 shares pursuant to the accelerated repurchase agreement.

ITEM 6. [RESERVED]

ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF 
OPERATIONS

The discussion and analysis presented in this section should be read in conjunction with the "Cautionary Statement Regarding 
Forward-Looking Statements" included below the Table of Contents, "Risk Factors" included herein Item 1A, and the 
Consolidated Financial Statements and notes thereto included in Item 8.

Executive Summary

2021 Operating Performance and Capital Management 

For 2021, we reported net income of $824.2 million, or $4.02 per diluted common share, compared to net income of $793.0 
million, or $3.89 per diluted common share, in 2020.  

Included in our results for 2021 are: 

•

•

•

•

•

•

•

•

A net investment gain, excluding the net realized investment gain related to the second phase of the Closed Block 
individual disability reinsurance transaction, of $9.1 million before tax and $7.2 million after tax, or $0.03 per diluted 
common share; 
The impact from the second phase of the Closed Block individual disability reinsurance transaction, which resulted in a 
net loss of $71.7 million before tax and $56.7 million after tax, or $0.27 per diluted common share;
Amortization of the cost of reinsurance of $79.1 million before tax and $62.3 million after tax, or $0.31 per diluted 
common share;
A net reserve decrease related to assumption updates of $181.4 million before tax and $143.3 million after tax, or $0.70 
per diluted common share;
An impairment loss on internal-use software of $12.1 million before tax and $9.6 million after tax, or $0.05 per diluted 
common share;
Cost related to the early retirement of debt of $67.3 million before tax and $53.2 million after tax, or $0.26 per diluted 
common share;
An impairment loss on the right-of-use (ROU) asset relating to one of our operating leases of $13.9 million before tax 
and $11.0 million after tax, or $0.05 per diluted common share; and,
Tax expense related to a U.K. tax rate increase of $24.2 million, or $0.12 per diluted common share.

  Included in our 2020 results are:

•

•

•

•

•

•

A net investment loss, excluding the net realized investment gain related to the first phase of the Closed Block 
individual disability reinsurance transaction, of $103.2 million before tax and $82.3 million after tax, or $0.40 per 
diluted common share;
The impact from the first phase of the Closed Block individual disability reinsurance transaction, which resulted in a net 
loss of $3.2 million before tax and a net gain of $34.0 million after tax, or $0.17 per diluted common share;
Amortization of the cost of reinsurance of $2.6 million before tax and $2.0 million after tax, or $0.01 per diluted 
common share;
A reserve increase related to assumption updates of $169.0 million before tax and $133.5 million after tax, or $0.66 per 
diluted common share; 
Costs related to an organizational design update in the amount of $23.3 million before tax and $18.6 million after tax, or 
$0.09 per diluted common share; and,
An impairment loss on the ROU asset related to one of our operating leases of $12.7 million before tax and $10.0 
million after tax, or $0.05 million per diluted common share.

Adjusting for these items, after-tax adjusted operating income for 2021 was $890.7 million, or $4.35 per diluted common share 
compared to $1,005.4 million, or $4.93 per diluted common share for 2020.  See "Reconciliation of Non-GAAP and Other 
Financial Measures" contained herein in this Item 7 for a reconciliation of these items.

37

Our Unum US segment reported a decrease in income before income tax and net investment gains and losses of 17.6 percent in 
2021 compared to 2020, which includes a reserve decrease related to an assumption update in our group disability product line of 
$215.0 million.  Excluding this item, our Unum US segment reported a decrease in adjusted operating income of 43.7 percent in 
2021 compared to 2020, due to unfavorable benefits experience, particularly in the group disability and life product lines.  The 
benefit ratio, excluding the previously discussed reserve decrease, for our Unum US segment for 2021 was 74.9 percent, 
compared to 68.8 percent in 2020.  Unum US sales decreased 5.8 percent in 2021 compared to 2020.  Overall persistency was 
generally consistent relative to the prior year period.  See "Reserve Assumption Updates" contained herein for further discussion.

Our Unum International segment reported an increase in adjusted operating income, as measured in U.S. dollars, of 38.0 percent 
in 2021 compared to 2020.  As measured in local currency, our Unum UK line of business reported an increase in adjusted 
operating income of 33.3 percent compared to 2020 due primarily to higher net investment income and lower operating 
expenses, partially offset by unfavorable benefits experience.  The benefit ratio for our Unum UK line of business was 79.6 
percent in 2021 compared to 78.9 percent in 2020.  Unum International sales, as measured in U.S. dollars, increased 16.9 percent 
in 2021 compared to 2020.  Unum UK sales, as measured in local currency, increased 7.6 percent in 2021 compared to 2020.  
Overall persistency was higher relative to the prior year period.  

Our Colonial Life segment reported a slight decrease in adjusted operating income of 1.8 percent in 2021 compared to 2020 due 
primarily to lower premium income and unfavorable benefits experience, mostly offset by higher net investment income and 
lower operating expenses.  The 2021 benefit ratio for Colonial Life was 53.9 percent, compared to 52.9 percent in 2020.  
Colonial Life sales increased 16.1 percent in 2021 compared to 2020.  Overall persistency was higher relative to the prior year 
period. 

Our Closed Block segment reported income before income tax and net investment gains and losses of $142.7 million in 2021, 
which includes reserve increases related to the assumption updates, the impact related to the second phase of the Closed Block 
individual disability reinsurance transaction, and the amortization of the cost of reinsurance, compared to a loss of $1,235.7 
million in 2020, which includes reserve increases related to the assumption updates, the impact related to the first phase of the 
Closed Block individual disability reinsurance transaction, and the amortization of the cost of reinsurance.  Excluding these 
items, our Closed Block segment reported adjusted operating income of $394.7 million in 2021 compared to $241.4 million in 
2020.  The long-term care interest adjusted loss ratio for 2021, excluding the reserve assumption updates, was less favorable 
compared to 2020 but continues to be lower than our long-term expectations.  The individual disability interest adjusted loss 
ratio, excluding the reserve assumption update in 2021 and the reserve recognition impacts from both phases of the Closed Block 
individual disability reinsurance transaction, was favorable in 2021 compared to 2020.  See "Reserve Assumption Updates" and 
"Closed Block Individual Disability Reinsurance Transaction" contained herein for further discussion.

Our net investment income yields continue to be pressured by the low interest rate environment as we maintain consistent credit 
quality in our invested asset portfolio.  The net unrealized gain on our fixed maturity securities was $5.9 billion at December 31, 
2021, compared to $7.6 billion at December 31, 2020, with the decrease due primarily to an increase in U.S. Treasury rates.  The 
earned book yield on our investment portfolio increased to 4.85 percent for 2021 compared to a yield of 4.75 percent for 2020 
driven primarily by increases in the net asset values (NAV) of our private equity partnerships in 2021. 

We believe our capital and financial positions are strong.  At December 31, 2021, the RBC ratio for our traditional U.S. 
insurance subsidiaries, calculated on a weighted average basis using the NAIC Company Action Level formula, was 
approximately 395 percent, which is in line with our expectations.  We repurchased 1.9 million shares of Unum Group common 
stock under our share repurchase program, at a cost of approximately $50 million during 2021.  Our weighted average common 
shares outstanding, assuming dilution, equaled 204.8 million for 2021 compared to 203.8 million for 2020.  As of December 31, 
2021, Unum Group and our intermediate holding companies had available holding company liquidity of $1,515 million that was 
held primarily in bank deposits, commercial paper, money market funds, corporate bonds, and asset-backed securities.  

38

Closed Block Individual Disability Reinsurance Transaction

In December 2020, we completed the first phase of a reinsurance transaction, pursuant to which Provident Life and Accident 
Insurance Company, The Paul Revere Life Insurance Company, and Unum Life Insurance Company of America, wholly-owned 
domestic insurance subsidiaries of Unum Group, and collectively referred to as "the ceding companies", each entered into 
separate reinsurance agreements with Commonwealth Annuity and Life Insurance Company (Commonwealth), to reinsure on a 
coinsurance basis effective as of July 1, 2020, approximately 75 percent of the Closed Block individual disability business, 
primarily direct business written by the ceding companies.  In March 2021, we completed the second phase of the reinsurance 
transaction, pursuant to which the ceding companies and Commonwealth amended and restated their respective reinsurance 
agreements to reinsure on a coinsurance and modified coinsurance basis effective as of January 1, 2021, a substantial portion of 
the remaining Closed Block individual disability business that was not ceded in December 2020, primarily business previously 
assumed by the ceding companies.  Commonwealth established and will maintain collateralized trust accounts for the benefit of 
the ceding companies to secure its obligations under the reinsurance agreements.

In December 2020, Provident Life and Casualty Insurance Company (PLC), also a wholly-owned domestic insurance subsidiary 
of Unum Group, entered into an agreement with Commonwealth whereby PLC will provide a 12-year volatility cover to 
Commonwealth for the active life cohort (ALR cohort).  As part of this agreement, PLC received a payment from 
Commonwealth of approximately $62 million.  On March 31, 2021, PLC and Commonwealth amended and restated this 
agreement to incorporate the ALR cohort related to the additional business that was reinsured between the ceding companies and 
Commonwealth as part of the second phase of the transaction.  As part of the amended and restated volatility cover, PLC 
received a payment from Commonwealth of approximately $18 million.  At the end of the 12-year coverage period, 
Commonwealth will retain the remaining incidence and claims risk on the ALR cohort of the ceded business.

In connection with the first phase of the reinsurance transaction which occurred in December 2020, the ceding companies paid a 
total ceding commission to Commonwealth of $437.7 million.  In connection with the second phase of the reinsurance 
transaction which occurred in March 2021, Commonwealth paid a ceding commission to the ceding companies of $18.2 million.  
The ceding companies transferred assets, which consisted primarily of cash and fixed maturity securities, of $6,669.8 million and 
$767.0 million for the first phase in December 2020 and the second phase in March 2021, respectively.  In addition, we 
recognized the following items for the first phase in December 2020 and the second phase in March 2021, respectively:

•

•

•
•
•

•
•
•

Net realized investment gains totaling $1,302.3 million and $67.6 million before tax, or $1,028.8 million and $53.4 
million after tax, related to the transfer of investments.
Increase in benefits and change in reserves for future benefits of $1,284.5 million and $133.1 million, or $1,014.7 
million and $105.1 million after tax, resulting from the realization of previously unrealized investment gains and losses 
recorded in accumulated other comprehensive income.
Transaction costs totaling $21.0 million and $6.2 million, or $16.6 million and $5.0 million after tax.
Reinsurance recoverable of $6,141.5 million and $990.0 million related to the policies on claim status (DLR cohort).
Cost of reinsurance, or prepaid reinsurance premium, of $815.7 million and $43.1 million related to the DLR cohort.  
The related amortization of the cost of reinsurance was $2.6 million and $79.1 million, or $2.0 million and $62.3 
million after tax.
Deposit asset of $88.2 million and $5.0 million related to the ALR cohort.  
Tax benefit of $36.5 million, in connection with the first phase.
Payable of $307.2 million related to the portfolio of invested assets associated with the business ceded on a modified 
coinsurance basis, in connection with the second phase.

We released approximately $200 million of capital during the first quarter of 2021 in addition to the $400 million that was 
released in December 2020.  See "Reinsurance" contained herein in Item 1; "Segment Results," and "Liquidity and Capital 
Resources - Cash Available from Subsidiaries" contained herein in Item 7, and Notes 12 and 16 of the "Notes to Consolidated 
Financial Statements" contained herein in Item 8 for further discussion on the impacts related to this reinsurance transaction.

39

Reserve Assumption Updates

During the third quarter of 2021, we completed our annual review of policy and claim reserve adequacy, which incorporated our 
most recent experience and included a review of all material assumptions.  Based on our analysis, during the third quarter of 
2021, we updated our reserve assumptions to reflect our current estimate of future benefit obligations and determined that our 
claim reserves should be reduced by $215.0 million before tax, or $169.9 million after tax, in our Unum US group long-term 
disability product line due primarily to sustained improvement in claim recovery trends since our last assumption update.  We 
also increased our claim reserves for our Closed Block long-term care and individual disability product lines by $2.1 million and 
$6.4 million before tax, or $1.7 million and $5.1 million after tax, respectively.  We determined that our policy reserves should 
be increased by $25.1 million before tax, or $19.8 million after tax, in our Closed Block group pension product line to reflect 
updated discount rate assumptions.

During the fourth quarter of 2020, we completed our annual review of policy and claim reserve adequacy, which incorporated 
our most recent experience and included a review of all material assumptions.  Based on our analysis, during the fourth quarter 
of 2020, we updated our reserve assumptions to reflect our current estimate of future benefit obligations and determined that our 
gross policy and claim reserves should be increased by $151.5 million before tax, or $119.7 million after tax, for our Closed 
Block long-term care product line due primarily to an update to our interest rate assumptions, partially offset by favorable 
premium rate increase approvals and inventory updates.  Also during the fourth quarter of 2020, we updated our reserve 
assumptions and determined that our policy and claim reserves should be increased by $17.5 million before tax, or $13.8 million 
after tax, in our Closed Block group pension product line to reflect updated discount rate assumptions.

For further information related to the reserve assumption updates, see "Trends in Key Assumptions" contained herein in the 
"Critical Accounting Estimates" of this Item 7 and Note 6 of the "Notes to Consolidated Financial Statements" contained in Item 
8.

Impairment Loss on Internal-Use Software

During the third quarter of 2021, we recognized an impairment loss of $12.1 million before tax, or $9.6 million after tax, for 
previously capitalized internal-use software that we no longer plan to utilize.  We determined that this internal-use software 
would no longer be developed in order to focus our efforts on the development of software that better supports our long-term 
strategic goals.  For further information related to the impairment loss on internal-use software, see Note 13 of the "Notes to 
Consolidated Financial Statements" contained in Item 8.

Impairment Losses on ROU Asset

During the second quarters of 2021 and 2020, we recognized impairment losses of $13.9 million and $12.7 million before tax, 
respectively, or $11.0 million and $10.0 million after tax, on the ROU asset related to one of our operating leases for office space 
that we do not plan to continue using to support our general operations.  The impairment losses were recorded as a result of a 
decrease in the fair value of the ROU asset compared to its carrying value.  For further information related to the impairment 
losses on the ROU asset, see Note 15 of the "Notes to Consolidated Financial Statements" contained in Item 8.

Costs Related to Organizational Design Update

During the third quarter of 2020, we realigned certain parts of our organizational structure by shifting resources to accelerate 
growth, fund priority investments, and simplify and improve our business practices.  In connection with this update, we incurred 
charges of $23.3 million before tax, or $18.6 million after tax, which primarily consisted of employee severance and benefit 
costs as well as costs related to lease terminations and the disposal of certain fixed assets.  This update did not result in the exit 
or disposal of any of our lines of business.  

U.K. Tax Law Change

On June 10, 2021, the Finance Act 2021 was enacted, resulting in a U.K. tax rate increase from 19 percent to 25 percent, 
effective April 1, 2023, which resulted in $24.2 million of additional tax expense in operating earnings for the revaluation of our 
deferred tax assets and liabilities in 2021.  On July 22, 2020, the Finance Act 2020 was enacted, resulting in a U.K. tax rate 
increase from 17 percent to 19 percent, retroactively effective April 1, 2020, which resulted in $9.3 million of additional tax 
expense in operating earnings for the revaluation of our deferred tax assets and liabilities in 2020.

40

U.K. Referendum

On January 31, 2020, an official bill was passed formalizing the withdrawal of the U.K. from the European Union (EU).  A deal 
was reached on December 24, 2020 on the future trading relationship with the EU, which focused primarily on the trading of 
goods rather than the U.K.’s service sector.  A memorandum of understanding on regulatory cooperation was signed by the U.K. 
and EU in March 2021, but no agreement on the equivalence of the regulatory regimes has yet been reached.  The U.K. 
government is now reviewing the regulatory framework of financial services companies which may result in changes to U.K. 
regulatory capital or U.K. tax regulations.  We do not expect that the underlying operations of our U.K. business, nor the Polish 
business which is in the EU, will be significantly impacted by the withdrawal, but it is possible that we may experience some 
short-term volatility in financial markets, which could impact the fair value of investments, our solvency ratios, or the British 
pound sterling to dollar exchange rate.  See "Regulation" contained herein in Item 1, "Risk Factors" contained herein in Item 1A, 
and "Unum International Segment" contained herein in this Item 7. 

Coronavirus Disease 2019 (COVID-19) 

On March 11, 2020, the World Health Organization identified the spread of COVID-19 as a pandemic.  COVID-19 continues to 
cause significant disruption to the global economy and has unfavorably impacted our company as well as the overall insurance 
industry.  Due to the volatile and unprecedented nature of these events, we still cannot fully estimate the ultimate impact of the 
COVID-19 pandemic.  We continue to closely monitor pandemic trends that have and may continue to have adverse impacts on 
our business. 

Results of Operations

We continue to see some pressure on our overall sales resulting from the impacts of COVID-19 including increased competition 
in the large-case market while we maintain risk and pricing discipline.  Though we experienced improvements in sales activity 
during 2021 in certain of our product lines, if we continue to experience disruptions, our premium income in our principal 
operating segments may continue to be impacted.  In addition, in certain of our product lines, we continued to see pressure in the 
number of lives insured with our customers as they navigated the current environment.  With respect to premium collectability, 
as our outlook regarding the economic environment and the financial condition of our customers improved, we began to reduce 
the allowance for expected credit losses on our premiums receivable balances that we established during 2020.  However, 
circumstances may deteriorate quickly which could result in the decline of persistency levels and sales growth in the near term, 
and potentially longer if the impacts of the pandemic persist, which may materially impact our results of operations.

We have experienced higher mortality in our life product lines and higher claim incidence in certain of our disability product 
lines.  In the second half of 2021, we also experienced elevated mortality among working-age individuals who are covered by 
our Unum US group life and voluntary benefits products lines and typically have higher benefit amounts.  With respect to our 
long-term care product line, we have experienced higher claimant mortality.  We continue to monitor the benefits experience of 
all our products for trends potentially correlated with COVID-19.  For further discussion regarding the benefits experience for 
each of our operating business segments, see "Segment Results" herein in this Item 7.  See Notes 1 of the "Notes to Consolidated 
Financial Statements" contained herein in Item 8 for further information on our allowances for credit losses.

Financial Condition

Investments

We continue to monitor capital market activity on a regular basis and to the extent that there is increased volatility and ratings 
downgrades related to the issuers of our fixed maturity securities, we could experience further credit losses, an increase in 
defaults, and the need for additional capital in our insurance subsidiaries.  However, we remain confident in the overall strength 
and credit quality of our investment portfolio.  

41

Other

As a result of lower profitability in the short-term in our Unum US group life and accidental death and dismemberment product 
line, largely driven by the higher level of mortality experienced, we deferred less acquisition costs in 2021 which also lowered 
the profitability of that product line.  If we continue to experience unfavorable trends in the above areas of focus, including a 
decline in persistency or a decline in profitability of the underlying business, our ability to defer acquisition costs may continue 
to be affected and we may also experience certain additional, correlated impacts such as an increase in the amortization of 
deferred acquisition costs, the write-off or impairment of certain assets such as premiums receivable, reinsurance recoverable, 
property and equipment, ROU assets, value of business acquired and goodwill.  Furthermore, if the profitability of our 
businesses declines, we may also be required to establish a valuation allowance regarding the realization of our deferred tax 
assets.                  

Liquidity and Capital Resources

We have strengthened our liquidity position through actions such as maintaining a high level of short-term investments and a 
high level of collateral posted with the regional Federal Home Loan Banks (FHLB) from certain of our U.S. insurance 
subsidiaries.  In November 2021, we entered into a 20-year facility agreement with a Delaware trust that gives us the right to 
issue and to sell to the trust, up to $400.0 million of 4.046% senior notes in exchange for a corresponding amount of U.S. 
Treasury securities held by the trust.  We believe we have the appropriate liquidity and access to capital to avoid significant 
disruption to our operations.  We have not yet experienced a significant impact to our liquidity as a result of the collection of 
premiums and submitted claims activity; however, we continually monitor the developments of these items.  See "Liquidity and 
Capital Resources" contained herein in this Item 7, and Note 8 of the "Notes to Consolidated Financial Statements" contained 
herein in Item 8 for further information on the facility agreement with a Delaware trust.   

As of December 31, 2021, we have borrowed $160.9 million of funds through our memberships with the regional FHLBs.  
Those funds are used for the purpose of investing in either short-term investments or fixed maturity securities, and we have 
additional borrowing capacity of approximately $992 million that can be utilized for liquidity if the need arises.  Additionally, 
we have access to an unsecured revolving credit facility that allows us to borrow up to a total of $500.0 million.  There are 
currently no outstanding borrowings on this facility, but we remain in compliance with required covenants should we choose to 
borrow in the future.  We have no significant upcoming debt maturities until 2024.  We continue to meet the financial covenants 
contained in our current debt agreements and credit facilities, and we expect that we will continue to meet those covenants in 
subsequent periods.

To the extent that we begin to experience a significant impact to our liquidity, we would likely suspend planned share 
repurchases, sell highly liquid invested assets and/or borrow funds on our credit facility to meet operational cash flow 
requirements.

Business Operations

We have not experienced a significant disruption to our operational processes as a result of COVID-19.  We have been able to 
successfully implement our business continuation plans to accommodate remote work arrangements for the safety of our 
employees and customers.  We also have not experienced significant disruption to our financial reporting systems or internal 
control over financial reporting and disclosure controls and procedures as a result of COVID-19.  

For further information, see "Risk Factors" contained herein in Item 1A.

Consolidated Company Outlook for 2022

We believe our strategy of providing financial protection products at the workplace puts us in a position of strength.  The 
products and services we provide have never been more important to employers, employees and their families, especially given 
the COVID-19 pandemic.  We continue to fulfill our corporate purpose of helping the working world thrive throughout life’s 
moments by providing excellent service to people at their time of need.  Our strategy remains centered on growing our core 
businesses, through investing and transforming our operations and technology to anticipate and respond to the changing needs of 
our customers, expanding into new adjacent markets through meaningful partnerships and effective deployment of our capital 
across our portfolio.

Our near-term results will be influenced by COVID trends, specifically the mortality rate in the working-age individuals and the 
rate and severity of infections.  As the pandemic impacts lessen, we anticipate seeing a recovery in our core business earnings 

42

from the underlying strength of our business.  We expect positive operating trends in our core businesses during 2022, with solid 
premium growth and improving claim experience as impacts from COVID-19 lessen.

The low interest rate environment continues to place pressure on our profit margins by impacting net investment income yields 
as well as potentially discount rates on our insurance liabilities.  We also may continue to experience further volatility in 
miscellaneous investment income primarily related to changes in partnership net asset values and bond call activity.

As part of our discipline in pricing and reserving, we continuously monitor emerging claim trends and interest rates.  We will 
continue to take appropriate pricing actions on new business and renewals that are reflective of the current environment.

Our business is well-diversified by geography, industry exposures and case size, and we continue to analyze and employ 
strategies that we believe will help us navigate the current environment.  These strategies allow us to maintain financial 
flexibility to support the needs of our businesses, while also returning capital to our shareholders.  We have strong core 
businesses that have a track record of generating significant capital, and we will continue to invest in our operations and expand 
into adjacent markets where we can best leverage our expertise and capabilities to capture market growth opportunities as those 
opportunities emerge.  We believe that consistent operating results, combined with the implementation of strategic initiatives and 
the effective deployment of capital, will allow us to meet our financial objectives.

Further discussion is included in "Reconciliation of Non-GAAP Financial Measures," "Consolidated Operating Results," 
"Segment Results," "Investments," and "Liquidity and Capital Resources" contained herein in this Item 7 and in the "Notes to 
Consolidated Financial Statements" contained herein in Item 8.

Reconciliation of Non-GAAP and Other Financial Measures

We analyze our performance using non-GAAP financial measures.  A non-GAAP financial measure is a numerical measure of a 
company's performance, financial position, or cash flows that excludes or includes amounts that are not normally excluded or 
included in the most directly comparable measure calculated and presented in accordance with GAAP.  The non-GAAP financial 
measure of "after-tax adjusted operating income" differs from net income as presented in our consolidated operating results and 
income statements prepared in accordance with GAAP due to the exclusion of investment gains or losses and the amortization of 
the cost of reinsurance as well as certain other items as specified in the reconciliations below.  Investment gains or losses 
primarily include realized investment gains or losses, expected investment credit losses, and gains or losses on derivatives.  We 
believe after-tax adjusted operating income is a better performance measure and better indicator of the profitability and 
underlying trends in our business.  

Investment gains or losses depend on market conditions and do not necessarily relate to decisions regarding the underlying 
business of our segments.  Our investment focus is on investment income to support our insurance liabilities as opposed to the 
generation of investment gains or losses.  Although we may experience investment gains or losses which will affect future 
earnings levels, a long-term focus is necessary to maintain profitability over the life of the business since our underlying business 
is long-term in nature, and we need to earn the interest rates assumed in calculating our liabilities.  

As previously discussed, we have exited a substantial portion of our Closed Block individual disability product line through the 
two phases of the reinsurance transaction that were executed in December 2020 and March 2021.  As a result, we exclude the 
amortization of the cost of reinsurance that was recognized upon the exit of the business related to the DLR cohort of policies.  
We believe that the exclusion of the amortization of the cost of reinsurance provides a better view of our results from our 
ongoing businesses.  

We may at other times exclude certain other items from our discussion of financial ratios and metrics in order to enhance the 
understanding and comparability of our operational performance and the underlying fundamentals, but this exclusion is not an 
indication that similar items may not recur and does not replace net income or net loss as a measure of our overall profitability. 

See "Executive Summary" contained herein in Item 7 and Notes 3, 6, 7, 8, 12, 13, and 15 of the "Notes to Consolidated Financial 
Statements" contained herein in Item 8 for further discussion regarding the items specified in the reconciliations below.

43

A reconciliation of GAAP financial measures to our non-GAAP financial measures is as follows:

2021

Year Ended December 31
2020

2019

Net Income
Excluding:

Net Investment Gains and Losses
Net Realized Investment Gain 
Related to Reinsurance Transaction 
(net of tax expense of $14.2; 
$273.5; $—)

Net Investment Gain (Loss), Other 
(net of tax expense (benefit) of 
$1.9; $(20.9); $(4.5))

Total Net Investment Gain (Loss)

Items Related to Closed Block 
Individual Disability Reinsurance 
Transaction 

Change in Benefit Reserves and 
Transaction Costs (net of tax 
benefit of $29.2; $274.2; $—)

Amortization of the Cost of 
Reinsurance (net of tax benefit of 
$16.8; $0.6; $—)

Net Tax Benefits of Reinsurance 
Transaction

Total Items Related to Closed 
Block Individual Disability 
Reinsurance Transaction

Net Reserve Change Related to 
Reserve Assumption Updates (net of 
tax expense (benefit) of $38.1; 
$(35.5); $—)

Impairment Loss on Internal-Use 
Software (net of tax benefit of $2.5; 
$—; $—)

Cost Related to Early Retirement of 
Debt (net of tax benefit of $14.1; 
$—; $5.7)

Impairment Loss on ROU Asset (net 
of tax benefit of $2.9; $2.7: $—)
Impact of U.K. Tax Rate Increase

Costs Related to Organizational 
Design Update (net of tax benefit of 
$—; $4.7; $—)

After-tax Adjusted Operating 
Income

* Assuming Dilution

(in millions)
$ 

824.2  $ 

per share *

(in millions)

per share *

(in millions)

4.02  $ 

793.0  $ 

3.89  $ 

1,100.3  $ 

per share *
5.24 

53.4 

0.26 

1,028.8 

5.05 

— 

— 

7.2 
60.6 

0.03 
0.29 

(82.3)   
946.5 

(0.40)   
4.65 

(18.7)   
(18.7)   

(0.09) 
(0.09) 

(110.1)   

(0.53)   

(1,031.3)   

(5.06)   

(62.3)   

(0.31)   

(2.0)   

(0.01)   

— 

— 

36.5 

0.18 

(172.4)   

(0.84)   

(996.8)   

(4.89)   

143.3 

0.70 

(133.5)   

(0.66)   

(9.6)   

(0.05)   

(53.2)   

(0.26)   

— 

— 

— 

— 

(11.0)   
(24.2)   

(0.05)   
(0.12)   

(10.0)   
— 

(0.05)   
— 

— 

— 

(18.6)   

(0.09)   

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

— 

(21.6)   

(0.11) 

— 
— 

— 

— 
— 

— 

$ 

890.7  $ 

4.35  $ 

1,005.4  $ 

4.93  $ 

1,140.6  $ 

5.44 

44

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
We measure and analyze our segment performance on the basis of "adjusted operating revenue" and "adjusted operating income" 
or "adjusted operating loss", which differ from total revenue and income before income tax as presented in our consolidated 
statements of income due to the exclusion of investment gains and losses and the amortization of the cost of reinsurance as well 
as certain other items as specified in the reconciliations below.  These performance measures are in accordance with GAAP 
guidance for segment reporting, but they should not be viewed as a substitute for total revenue, income before income tax, or net 
income.  

A reconciliation of total revenue to "adjusted operating revenue" and income before income tax to "adjusted operating income" is 
as follows: 

2021

Year Ended December 31
2020
(in millions of dollars)
13,162.1  $ 

12,013.8  $ 

2019

11,998.9 

76.7 
11,937.1  $ 

1,199.1 
11,963.0  $ 

(23.2) 
12,022.1 

1,063.0  $ 

964.0  $ 

1,382.1 

67.6 
9.1 
76.7 

1,302.3 
(103.2)   
1,199.1 

— 
(23.2) 
(23.2) 

(139.3)   
(79.1)   

(1,305.5)   
(2.6)   

— 
— 

(218.4)   
181.4 
(12.1)   
(67.3)   
(13.9)   
— 
1,116.6  $ 

(1,308.1)   
(169.0)   
— 
— 
(12.7)   
(23.3)   
1,278.0  $ 

— 
— 
— 
(27.3) 
— 
— 
1,432.6 

Total Revenue
Excluding:

Net Investment Gain (Loss)
Adjusted Operating Revenue

Income Before Income Tax
Excluding:

Net Investment Gains and Losses

Net Realized Investment Gain Related to Reinsurance Transaction
Net Investment Gain (Loss), Other
Total Net Investment Gain (Loss)
Items Related to Closed Block Individual Disability Reinsurance 
Transaction

Change in Benefit Reserves and Transaction Costs
Amortization of the Cost of Reinsurance

Total Items Related to Closed Block Individual Disability Reinsurance 
Transaction

Net Reserve Change Related to Reserve Assumption Updates
Impairment Loss on Internal-Use Software
Cost Related to Early Retirement of Debt
Impairment Loss on ROU Asset
Costs Related to Organizational Design Update

Adjusted Operating Income

$ 

$ 

$ 

$ 

45

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Critical Accounting Estimates

We prepare our financial statements in accordance with GAAP.  The preparation of financial statements in conformity with 
GAAP requires us to make estimates and assumptions that affect amounts reported in our financial statements and accompanying 
notes.  Estimates and assumptions could change in the future as more information becomes known, which could impact the 
amounts reported and disclosed in our financial statements.  The accounting estimates deemed to be most critical to our financial 
position and results of operations are those related to reserves for policy and contract benefits, deferred acquisition costs, 
valuation of investments, pension and postretirement benefit plans, income taxes, and contingent liabilities.  For additional 
information, refer to our significant accounting policies in Note 1 of the "Notes to Consolidated Financial Statements" contained 
herein in Item 8.

Reserves for Policy and Contract Benefits

Reserves for policy and contract benefits are our largest liabilities and represent claims that we estimate we will eventually pay 
to our policyholders.  The two primary categories of reserves are policy reserves for claims not yet incurred and claim reserves 
for claims that have been incurred or are estimated to have been incurred but not yet reported to us.  Reserves for policy and 
contract benefits equaled $45.3 billion each at December 31, 2021 and 2020, or approximately 77.1 percent and 75.8 percent of 
our total liabilities, respectively.  Reserves ceded to reinsurers were $13.5 billion and $13.2 billion at December 31, 2021 and 
2020 and are reported as a reinsurance recoverable in our consolidated balance sheets.      

Policy Reserves 

Policy reserves are established in the same period we issue a policy and equal the difference between projected future policy 
benefits and future premiums, allowing a margin for expenses and profit.  These reserves relate primarily to our non-interest 
sensitive products, including our individual disability and voluntary benefits products in our Unum US segment; individual 
disability and life products in our Unum International segment; voluntary benefits products in our Colonial Life segment; and 
individual disability, long-term care, and other products in our Closed Block segment.  The reserves are calculated based on 
assumptions that were appropriate at the date the policy was issued and are not subsequently modified unless the policy reserves 
become inadequate (i.e. loss recognition occurs).  

•
•

•

Persistency assumptions are based on our actual historical experience adjusted for future expectations.  
Claim incidence and claim resolution rate assumptions related to mortality and morbidity are based on actual experience 
or industry standards adjusted as appropriate to reflect our actual experience and future expectations.  
Discount rate assumptions are based on our current and expected net investment returns.  

In establishing policy reserves, we use assumptions that reflect our best estimate while considering the potential for adverse 
variances in actual future experience, which results in a total policy reserve balance that has an embedded reserve for adverse 
deviation.  We do not, however, establish an explicit and separate reserve as a provision for adverse deviation from our 
assumptions.

We perform loss recognition tests on our policy reserves annually, or more frequently if appropriate, using best estimate 
assumptions as of the date of the test, without a provision for adverse deviation.  We group the policy reserves for each major 
product line within a segment when we perform the loss recognition tests.  If the policy reserves determined using these best 
estimate assumptions are higher than our existing policy reserves net of any deferred acquisition cost balance, the existing policy 
reserves are increased or deferred acquisition costs are reduced to immediately recognize the deficiency.  Thereafter, the policy 
reserves for the product line are calculated using the same method we used for the loss recognition testing, referred to as the 
gross premium valuation method, wherein we use our best estimate as of the gross premium valuation (loss recognition) date 
rather than the initial policy issue date to determine the expected future claims, commissions, and expenses we will pay and the 
expected future gross premiums we will receive.     

Because the key policy reserve assumptions for policy persistency, mortality and morbidity, and discount rates are all locked in 
at policy issuance based on assumptions appropriate at that time, policy reserve assumptions are generally not changed due to a 
change in claim status from active to disabled subsequent to policy issuance.  Depending on the funding mechanism, a full policy 
reserve is held during disability reflecting continued funding of the full policy reserve during a disability claim, or a fractional 
policy reserve is held reflecting that the individual policyholder would need to recover before he or she can again generate future 
claims for a separate occurrence.  The policy reserves build up and release over time based on assumptions made at the time of 
policy issuance such that the reserve is eliminated as policyholders either reach the terminal age for coverage, die, or voluntarily 
lapse the policy.  Policy reserves for Unum US, Unum International, and Colonial Life products are determined using the net 

46

level premium method as prescribed by GAAP.  In applying this method, we use, as applicable by product type, morbidity and 
mortality incidence rate assumptions, claim resolution rate assumptions, and policy persistency assumptions, among others, to 
determine our expected future claim payments and expected future premium income.  We then apply an interest, or discount, rate 
to determine the present value of the expected future claims and claim expenses we will pay and the expected future premiums 
we will receive, with a provision for profit allowed.  

Policy reserves for our Closed Block segment include certain older policy forms for individual disability, individual and group 
long-term care, and certain other products, all of which are no longer actively marketed.  The reserves for individual disability 
and individual and group long-term care are determined using the gross premium valuation method.  Key assumptions are 
persistency, mortality and morbidity, claim incidence, claim resolution rates, commission rates, and maintenance expense rates.  
For long-term care, premium rate increases are also a key assumption.  We apply an interest, or discount, rate to determine the 
present value of the expected future claims, commissions, and expenses we will pay as well as the expected future premiums we 
will receive, with no provision for future profit.  The interest rate is based on our expected net investment returns on the 
investment portfolio supporting the reserves for these blocks of business.  Under the gross premium valuation method, we do not 
include an embedded provision for the risk of adverse deviation from these assumptions.  Gross premium valuation assumptions 
do not change after the date of loss recognition unless reserves are again determined to be deficient in the future.

Policy reserves for certain other products, excluding individual disability and individual and group long-term care, which are no 
longer actively marketed and are reported in our Closed Block segment represent $5.7 billion on a gross basis.  We have ceded 
$5.0 billion of reserves related to these other products, which are primarily comprised of policy reserves, to reinsurers.  The 
ceded reserve balance is reported in our consolidated balance sheets as a reinsurance recoverable.  We continue to service a 
block of group pension products, which we have not ceded, and the policy reserves for these products are based on expected 
mortality rates and retirement rates.  Expected future payments are discounted at interest rates reflecting the anticipated 
investment returns for the assets supporting the liabilities.

Claim Reserves

Claim reserves are established when a claim is incurred or is estimated to have been incurred but not yet reported (IBNR) to us 
and, as prescribed by GAAP, equals our long-term best estimate of the present value of the liability for future claim payments 
and claim adjustment expenses.  A claim reserve is based on actual known facts regarding the claim, such as the benefits 
available under the applicable policy, the covered benefit period, the age, and, as appropriate, the occupation and cause of 
disability of the claimant, as well as assumptions derived from our actual historical experience and expected future changes in 
experience for factors such as the claim duration, discount rate, and policy benefit offsets, including those for social security and 
other government-based welfare benefits.  Reserves for IBNR claims, similar to incurred claim reserves, include our assumptions 
for claim duration and discount rates, but because we do not yet know the facts regarding the specific claims, these reserves are 
also established based on historical incidence rate assumptions, including claim reporting patterns, the average cost of claims, 
and the expected volumes of incurred claims.  Our incurred claim reserves and IBNR claim reserves do not include any provision 
for the risk of adverse deviation from our assumptions.

Claim reserves, unlike policy reserves, are subject to revision as current claim experience and projections of future factors 
affecting claim experience change.  Each quarter we review our emerging experience to ensure that our claim reserves are 
appropriate.  If we believe, based on our actual experience and our view of future events, that our long-term assumptions need to 
be modified, we adjust our reserves accordingly with a charge or credit to our current period income.

Multiple estimation methods exist to establish claim reserve liabilities, with each method having its own advantages and 
disadvantages.  Available reserving methods utilized to calculate claim reserves include the tabular reserve method, the paid loss 
development method, the incurred loss development method, the count and severity method, and the expected claim cost method.  
No single method is better than the others in all situations and for all product lines.  The estimation methods we have chosen are 
those that we believe produce the most reliable reserves.

We use a tabular reserve methodology on reported claims for our Unum US group long-term disability and individual disability 
claims as well as for our Closed Block individual disability and group and individual long-term care claims.  Under the tabular 
reserve methodology, reserves for reported claims are based on certain characteristics of the actual reported claimants, such as 
age, length of time disabled, and medical diagnosis, as well as assumptions regarding claim duration, discount rate, and policy 
benefit offsets.  We believe the tabular reserve method is the most accurate to calculate long-term liabilities and allows us to use 
the most available known facts about each claim.  IBNR claim reserves for our long-term products are calculated using the count 
and severity method using historical patterns of the claims to be reported and the associated claim costs.  For Unum US group 
short-term disability products, an estimate of the value of future payments to be made on claims already submitted, as well as on 

47

IBNR claims, is determined in aggregate using a paid loss development method rather than on the individual claimant basis that 
we use for reported claims on long-term products.  The average length of time between the event triggering a claim under a 
policy and the final resolution of those claims is much shorter for these products than for our long-term liabilities and results in 
less estimation variability.     

Claim reserves for Unum US group life and accidental death and dismemberment products are related primarily to death claims 
reported but not yet paid, IBNR death claims, and a liability for waiver of premium benefits.  The death claim reserve is based on 
the actual face amount to be paid, the IBNR reserve is calculated using the paid loss development method, and the waiver of 
premium benefits reserve is calculated using the tabular reserve methodology.           

Claim reserves supporting the group and individual dental and vision products reported in our Unum US and Colonial Life 
segments have a short claim payout period.  As a result, the reserves, which primarily represent IBNR and a small amount of 
claims pending payment, are calculated using the paid loss development method.

Claim reserves supporting our Unum International segment are calculated using generally the same methodology that we use for 
Unum US disability and group term life reserves.  Claim reserves for our Unum UK group dependent life product are calculated 
using discounted cash flows, based on our assumptions for claim duration and discount rates.  The assumptions used in 
calculating claim reserves for this segment are based on standard country-specific industry experience, adjusted for our own 
experience. 

The majority of the Colonial Life segment and the Unum US voluntary line of business have short-term benefits, which 
generally have less estimation variability than our long-term products because of the shorter claim payout period.  Claim 
reserving methods may vary by product depending on the nature of the liability.  Our claim reserves for the Colonial Life 
segment and the Unum US voluntary line of business are predominantly determined using the incurred loss development method 
based on our own experience.  The incurred loss development method uses the historical patterns of payments by loss date to 
predict future claim payments for each loss date.  Where the incurred loss development method may not be appropriate, we 
estimate the incurred claims using an expected claim cost per policy or other measure of exposure.  The key assumptions for 
claim reserves for the Colonial Life segment and the Unum US voluntary line of business are the timing, rate, and amount of 
estimated future claim payments; and the estimated expenses associated with the payment of claims.  

48

The following table displays policy reserves, incurred claim reserves, and IBNR claim reserves by major product line, with the 
summation of the policy reserves and claim reserves shown both gross and net of the associated reinsurance recoverable.  
Incurred claim reserves represent the expected benefits payable under each incurred claim, along with other expenses associated 
with the payment of the claims.  IBNR claim reserves include provisions for incurred but not reported claims and a provision for 
reopened claims for our disability products.  The IBNR and reopened claim reserves for our disability products are developed 
and maintained in aggregate based on historical monitoring.  Impacting year over year comparability of policy and claim 
reserves in the following chart are the 2021 reserve assumptions updates for our Unum US group disability, Closed Block long-
term care, Closed Block individual disability and Closed Block other product lines as well as the second phase of the Closed 
Block individual disability reinsurance transaction that we entered into in March 2021.  See "Executive Summary" contained 
herein in this Item 7 and Notes 6 and 12 of the "Notes to Consolidated Financial Statements" contained herein in Item 8 for 
further discussion.  

(in millions of dollars)

December 31, 2021

Gross

Claim Reserves

Policy 
Reserves

%

Incurred

IBNR

%

Total

Total 
Reinsurance 
Ceded

Total Net

Group Disability

$ 

— 

 — % $  5,350.2  $ 

766.6 

 25.9 % $  6,116.8  $ 

52.3  $  6,064.5 

Group Life and Accidental Death & 
Dismemberment

Individual Disability

Voluntary Benefits

Dental and Vision

Unum US Segment

56.7 

456.1 

1,752.2 

— 

 0.3 

 2.1 

 8.1 

 — 

715.8 

1,412.0 

47.6 

0.9 

281.0 

150.4 

51.3 

11.5 

 4.2 

 6.6 

 0.4 

 0.1 

1,053.5 

2,018.5 

1,851.1 

12.4 

4.4 

1,049.1 

205.7 

1,812.8 

23.7 

0.1 

1,827.4 

12.3 

2,265.0 

 10.5 

7,526.5 

1,260.8 

 37.2 

  11,052.3 

286.2 

  10,766.1 

Unum International Segment

211.2 

 1.0 

2,110.7 

156.0 

 9.6 

2,477.9 

94.3 

2,383.6 

Colonial Life Segment

2,471.8 

 11.4 

322.8 

115.5 

 1.9 

2,910.1 

3.2 

2,906.9 

Individual Disability

Long-term Care

Other

Closed Block Segment

148.6 

  10,842.2 

5,652.2 

  16,643.0 

 0.7 

 50.2 

 26.2 

 77.1 

9,210.0 

2,300.1 

153.2 

  11,663.3 

123.6 

271.7 

113.8 

509.1 

 39.4 

 10.9 

 1.0 

9,482.2 

8,145.4 

1,336.8 

  13,414.0 

7.4 

  13,406.6 

5,919.2 

4,950.1 

969.1 

 51.3 

  28,815.4 

13,102.9 

  15,712.5 

Subtotal

$  21,591.0 

 100.0 % $  21,623.3  $  2,041.4 

 100.0 %   45,255.7 

13,486.6 

  31,769.1 

Adjustment Related to Unrealized 
Investment Gains and Losses

4,659.5 

132.1 

4,527.4 

Consolidated

$  49,915.2  $  13,618.7  $  36,296.5 

49

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2020

Gross

Claim Reserves

Policy 
Reserves

%

Incurred

IBNR

%

Total

Total 
Reinsurance 
Ceded

Total Net

Group Disability

$ 

— 

 — % $  5,663.4  $ 

720.4 

 26.5 % $  6,383.8  $ 

58.3  $  6,325.5 

Group Life and Accidental Death & 
Dismemberment

Individual Disability

Voluntary Benefits

Dental and Vision

Unum US Segment

58.8 

475.9 

1,731.3 

— 

 0.3 

 2.2 

 8.2 

 — 

715.4 

1,417.4 

46.3 

0.2 

261.3 

146.0 

55.3 

11.3 

 4.0 

 6.5 

 0.4 

 — 

1,035.5 

2,039.3 

1,832.9 

11.5 

3.0 

1,032.5 

216.3 

1,823.0 

25.3 

0.1 

1,807.6 

11.4 

2,266.0 

 10.7 

7,842.7 

1,194.3 

 37.4 

  11,303.0 

303.0 

  11,000.0 

Unum International Segment

208.4 

 1.0 

2,077.0 

138.6 

 9.2 

2,424.0 

89.9 

2,334.1 

Colonial Life Segment

2,354.8 

 11.2 

329.0 

117.4 

 1.8 

2,801.2 

4.5 

2,796.7 

Individual Disability

Long-term Care

Other

Closed Block Segment

196.3 

  10,402.1 

5,675.0 

  16,273.4 

 0.9 

 49.3 

 26.9 

 77.1 

9,641.9 

2,147.4 

166.1 

  11,955.4 

144.2 

268.5 

113.1 

525.8 

 40.5 

 10.0 

 1.1 

9,982.4 

7,810.1 

2,172.3 

  12,818.0 

44.4 

  12,773.6 

5,954.2 

4,966.3 

987.9 

 51.6 

  28,754.6 

12,820.8 

  15,933.8 

Subtotal

$  21,102.6 

 100.0 % $  22,204.1  $  1,976.1 

 100.0 %   45,282.8 

13,218.2 

  32,064.6 

Adjustment Related to Unrealized 
Investment Gains and Losses

Consolidated

Key Assumptions

6,225.6 

200.2 

6,025.4 

$  51,508.4  $  13,418.4  $  38,090.0 

The calculation of policy and claim reserves involves numerous assumptions, but the primary assumptions used to calculate 
reserves are (1) the discount rate, (2) the claim resolution rate, and (3) the claim incidence rate for policy reserves and IBNR 
claim reserves.  Of these assumptions, our discount rate and claim resolution rate assumptions have historically had the most 
significant effects on our level of reserves because many of our product lines provide benefit payments over an extended period 
of time.      

1. The discount rate, which is used in calculating both policy reserves and incurred and IBNR claim reserves, is 
the interest rate that we use to discount future claim payments to determine the present value.  A higher 
discount rate produces a lower reserve.  If the discount rate is higher than our future investment returns, our 
invested assets will not earn enough investment income to support our future claim payments.  In this case, the 
reserves may eventually be insufficient.  We set our assumptions based on our current and expected future 
investment yield of the assets supporting the reserves, considering current and expected future market 
conditions.  If the investment yield on new investments that are purchased differs from the investment yield of 
the existing investment portfolio, the discount rate assumption on claims may be adjusted to reflect the impact 
of the new investment yield.

2. The claim resolution rate, used for both policy reserves and incurred and IBNR claim reserves, is the 

probability that a disability or long-term care claim will close due to recovery or death of the insured.  It is 
important because it is used to estimate how long benefits will be paid for a claim.  Estimated resolution rates 
that are set too high will result in reserves that are lower than they need to be to pay the claim benefits over 
time.  Claim resolution assumptions involve many factors, including the cause of disability, the policyholder's 
age, the type of contractual benefits provided, and the time since initial disability.  We primarily use our own 

50

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
claim experience to develop our claim resolution assumptions.  These assumptions are established for the 
probability of death and the probability of recovery from disability.  Our studies review actual claim resolution 
experience over a number of years, with more weight placed on our experience in the more recent years.  We 
also consider any expected future changes in claim resolution experience. 

3. The incidence rate, used for policy reserves and IBNR claim reserves, is the rate at which new claims are 

submitted to us.  The incidence rate is affected by many factors, including the age of the insured, the insured's 
occupation or industry, the benefit plan design, and certain external factors such as consumer confidence and 
levels of unemployment.  We establish our incidence assumption using a historical review of actual incidence 
results along with an outlook of future incidence expectations.     

Establishing reserve assumptions is complex and involves many factors.  Reserves, particularly for policies offering insurance 
coverage for long-term disabilities and long-term care, are dependent on numerous assumptions other than just those presented in 
the preceding discussion.  The impact of internal and external events, such as changes in claims operational procedures, 
economic trends such as the rate of unemployment and the level of consumer confidence, the emergence of new diseases, new 
trends and developments in medical treatments, and legal trends and legislative changes, including changes to social security and 
other government-based welfare benefits programs which provide policy benefit offsets, among other factors, may influence 
claim incidence rates, claim resolution rates, and claim costs.  In addition, for policies offering coverage for disability or long-
term care at advanced ages, the level and pattern of mortality rates at advanced ages will impact overall benefit costs.  Reserve 
assumptions differ by product line and by policy type within a product line.  Additionally, in any period and over time, our actual 
experience may have a positive or negative variance from our long-term assumptions, either singularly or collectively, and these 
variances may offset each other.  We test the overall adequacy of our reserves using all assumptions and with a long-term view 
of our expected experience over the life of a block of business rather than test just one or a few assumptions independently that 
may be aberrant over a short period of time.  Therefore, while it is possible to evaluate the sensitivity of overall adequacy results 
in our reserves based upon a change in each individual assumption, the actual impacts of changes to a variety of underlying 
assumptions must be considered in the aggregate by product line in order to judge the overall potential implications to reserve 
adequacy.  The following section presents an overview of our trend analysis for key assumptions and the results of variability in 
our assumptions, in aggregate, for the reserves which we believe are reasonably possible to have a material impact on our future 
financial results if actual claims yield a materially different amount than what we currently expect and have reserved for, either 
favorable or unfavorable.  In December 2020, we reinsured the majority of our Closed Block individual disability business 
pursuant to a reinsurance transaction with Commonwealth.  In March 2021, we completed the second phase of the reinsurance 
transaction to reinsure a substantial portion of the remaining Closed Block individual disability business that was not ceded in 
December 2020, primarily business that was previously assumed.  As a result, we are no longer incorporating this block of 
business into our discussion of trends in key assumptions below.  

Trends in Key Assumptions

Our view on long-term mortality and morbidity expectations has not been impacted by the COVID-19 pandemic, given the 
limited experience relative to the long-term nature of our products, the extraordinary nature of the event, and the fast pace of 
medical advancements to fight the disease.  We have experienced elevated mortality across our life product lines largely 
resulting from the COVID-19 pandemic, and at this time we anticipate the mortality impacts of the pandemic may persist in the 
short-term.

We have also experienced elevated disability claims incidence rates largely resulting from the COVID-19 pandemic including, in 
our belief, the related impact on the social and economic environment.  We have, at times, experienced an increase in our group 
long-term disability morbidity claim incidence trends during and following a recessionary period and believe claim incidence 
trends may continue to follow general economic conditions and shifts in the demographics of the general workforce.    

Generally, we do not expect our persistency trends to change significantly in the short-term, and to the extent that these trends do 
change, we expect those changes to be gradual over a longer period of time.

Although both short-term and long-term interest rates increased slightly in 2021, the long-term interest rates supporting the 
majority of our lines of business remain below historical norms.  The assumptions we used to discount reserves during this 
period were slightly lower than historical levels for certain of our product lines.  Reserve discount rate assumptions for new 
policies and new claims are periodically adjusted to reflect our current and expected net investment returns.  Changes in our 
average discount rate assumptions tend to occur gradually over a longer period of time because of the long-duration investment 
portfolios which support the reserves for the majority of our lines of business.  

51

Our claim resolution rate assumption used in determining reserves is our expectation of the resolution rate we will experience 
over the life of the block of business and will vary from actual experience in any one period, both favorably and unfavorably.  
Claim resolution rates are very sensitive to operational and environmental changes and have a greater chance of significant 
variability in a shorter period of time than our other reserve assumptions.  These rates are reviewed on a quarterly basis for the 
death and recovery components separately.  While claim resolution rates in our Unum US group long-term disability product line 
have shown some variability over the last several years, they have exhibited an increasing trend.

We monitor and test our reserves for adequacy relative to all of our assumptions in the aggregate.  In our estimation, scenarios 
based on reasonably possible variations in each of our reserve assumptions for our Unum US group long-term disability product 
could produce a change of $100 million which represents 1.7 percent of our reserve balance.   Of the assumptions impacting the 
estimated change in reserves, the largest contributor is the claim resolution rate for which we assumed a change of approximately 
10 percent.  

In addition to our Unum US group long-term disability line of business, we consider variability in our reserve assumptions 
related to long-term care policy reserves.  These reserves are held under the gross premium valuation method and do not change 
after the date of loss recognition unless reserves are again determined to be deficient.  As such, positive developments will result 
in the accumulation of reserve margin, while adverse developments would result in an additional reserve charge.  Policy reserves 
for long-term care are based upon a number of key assumptions, and each assumption has various factors which may impact the 
long-term outcome.  Key assumptions with respect to morbidity, mortality, claims incidence and resolutions, persistency, interest 
rates, and future premium rate increases must incorporate extended views of expectations for many years into the future.  
Reserves are highly sensitive to these estimates. 

During the third quarter of 2021, we completed a review of policy and claim reserve adequacy, which incorporated our most 
recent experience and included a review of all material assumptions.  Based on our analysis, during the third quarter of 2021, we 
updated our reserve assumptions to reflect our current estimate of future benefit obligations and determined that our claims 
reserves should be reduced by $215.0 million in our Unum US group long-term disability product line due primarily to sustained 
improvement in claim recovery trends since our last assumption update.  We also increased our claim reserves for our Closed 
Block long-term care product line by $2.1 million.  

Our long-term care discount rate assumption reflects our expectation that the low interest rate environment will continue to 
persist and our expected impact on future long-term care new money yield rates.  Our expectation for long-term care new money 
yield rates assumes a 10-year treasury rate grading over a 7 year period, ending in 2025, to a rate of 3.25 percent, when we 
assume no further increase.  Partially offsetting the impact from the discount rate assumption was a favorable update to our 
assumptions for premium rate increases based on approvals and inventory updates since the third quarter of 2018.  The 
remaining key assumptions for our long-term care policy reserves remain materially unchanged from the third quarter of 2018. 

Sensitivity analysis related to our key assumptions for long-term care reserves along with the potential impact to our reserve 
balance is as follows.  This sensitivity analysis was completed as of the date of our assumption update in the fourth quarter of 
2020 and will not be updated unless reserves are again determined to be deficient in the future.  

Long-Term Care Assumption

Sensitivity

Unfavorable

Favorable

Active Policy Terminations

Claim Incidence

Claim Terminations

Morbidity/Mortality Improvement*
Future Unapproved Rate Increases
New Money Rate

Discount Rate 

(in millions of dollars)

 7.00 % $ 

 3.50 % $ 

 2.00 % $ 

No Improvement/2.00% $ 
 10.00 % $ 
 0.25 % $ 

 0.25 % $ 

420  $ 

435  $ 

260  $ 

1,000  $ 
80  $ 
275  $ 

500  $ 

395 

445 

255 

650 
80 
275 

500 

* Morbidity improvement has been observed in our claims experience over a ten year period, normalized for variables such 
as age and claims type.

Key assumptions and related impacts are also heavily interrelated in both their outcome and in their effects on reserves.  For 
example, changes in the view of morbidity and mortality might be mitigated by either potential future premium rate increases 

52

and/or morbidity improvements due to general improvement in health and/or medical breakthroughs.  There is potentially a wide 
range of outcomes for each assumption and in totality.  

We believe that these ranges provide a reasonable estimate of the possible changes in reserve balances for those product lines 
where we believe it is possible that variability in the assumptions, in the aggregate, could result in a material impact on our 
reserve levels, but we record our reserves based on our long-term best estimate.  Because these product lines have long-term 
claim payout periods, there is a greater potential for significant variability in claim costs, either positive or negative.  We closely 
monitor emerging experience and use these results to inform our view of long-term assumptions. 

Deferred Acquisition Costs (DAC) 

We defer incremental direct costs associated with the successful acquisition of new or renewal insurance contracts and amortize 
these costs over the life of the related policies.  Deferred costs include certain commissions, other agency compensation, 
selection and policy issue expenses, and field expenses.  Acquisition costs that do not vary with the production of new business, 
such as commissions on group products which are generally level throughout the life of the policy, are excluded from deferral.  

Approximately 93.4 percent of our DAC relates to non-interest sensitive products, and we amortize DAC for these products in 
proportion to the premium income we expect to receive over the life of the policies.  DAC related to interest sensitive policies is 
amortized over the lives of the policies in relation to the present value of estimated gross profits from surrender charges, 
mortality margins, investment returns, and expense margins.  Key assumptions used in developing the future amortization of 
DAC are persistency, premium income, and for our interest sensitive products, mortality margins and investment returns.  We 
use our own historical experience and expectation of the future performance of our businesses in determining our assumptions.  
For non-interest sensitive products, the estimated premium income in the early years of the amortization period is generally 
higher than in the later years due to the anticipated cumulative effect of policy persistency in the early years, which results in a 
greater proportion of the costs being amortized in the early years of the life of the policy.  Our key assumptions used to develop 
the future amortization of acquisition costs deferred during 2021 did not change materially from those used in 2020.  Generally, 
we do not expect our key assumptions to change significantly in the short-term, and to the extent that these trends do change, we 
expect those changes to be gradual over a longer period of time.  

Loss recognition and recoverability testing is performed on an annual basis, or more frequently if appropriate, using best 
estimate assumptions as to future experience as of the date of the test.  Insurance contracts are grouped for each major product 
line within a segment when we perform the loss recognition and recoverability tests.  Key assumptions used in this testing 
include the discount rate, persistency and the claim assumptions.  See "Reserves for Policy and Contract Benefits" herein in this 
Item 7 for further discussion regarding loss recognition testing and the related key assumptions. 

If loss recognition or recoverability testing indicates that deferred acquisition costs are not recoverable, the deficiency is charged 
to expense.  Using our best estimate assumptions during the fourth quarter of 2021, we determined that $15.1 million of 
acquisition costs related to the Unum US group life and accidental death and dismemberment product line were not recoverable 
driven by losses resulting from COVID-19 life claims, and, as a result these amounts were not deferred. 

53

The following are our current assumptions regarding our DAC balances: 

Amortization
Period

4-6

4-6

20
10-23
4

3
3
20
30

15
25
19

Unum US

Group Disability
Group Life and Accidental Death & 
Dismemberment
Supplemental and Voluntary:
   Individual Disability
   Voluntary Benefits
   Dental and Vision

Unum International

Unum UK

Group Long-term Disability
Group Life
Supplemental

Unum Poland

Colonial Life

Accident, Sickness, and Disability
Life
Cancer and Critical Illness

Totals

Balance Remaining as a %
of Year-end DAC Balance
Year 10

Year 3

Year 15

25%

26%

74%
59%
26%

0%
0%
54%
77%

65%
74%
76%

0%

0%

26%
16%
0%

0%
0%
11%
52%

10%
23%
23%

0%

0%

5%
5%
0%

0%
0%
2%
38%

0%
6%
5%

DAC Balances
at December 31

2021

2020

(in millions of dollars)

$ 

93.7  $ 

95.3 

59.1 

76.4 

426.5 
501.0 
15.9 

423.6 
557.4 
16.0 

2.6 
1.6 
13.1 
18.1 

557.4 
292.4 
226.5 

2.8 
1.2 
14.5 
13.5 

563.2 
278.7 
230.0 

$  2,207.9  $  2,272.6 

Amortization of DAC is adjusted to reflect actual experience for assumptions which deviate compared to the anticipated 
experience.  Any deviations from projections may result in a change to the rate of amortization in the period such events occur.  
As an example, for our non-interest sensitive products, we may experience accelerated amortization if policies terminate earlier 
than projected, or we may experience a slower rate of amortization if policies persist longer than projected.  Our actual 
experience has not varied materially from our assumptions during the last three years. 

See Notes 1 and 13 of the "Notes to Consolidated Financial Statements" contained herein in Item 8 for further discussion of our 
DAC accounting policy and DAC activity.  

Fair Value of Investments 

All of our fixed maturity securities, which are classified as available-for-sale, and all of our unrestricted equity securities are 
reported at fair value.  Our derivative financial instruments, including certain derivative instruments embedded in other contracts, 
are reported as either assets or liabilities and measured at fair value.  We report our investments in private equity partnerships at 
our share of the partnerships' NAV per share or its equivalent , as a practical expedient for fair value. 

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between 
market participants at the measurement date and therefore represents an exit price, not an entry price.  The exit price objective 
applies regardless of our intent and/or ability to sell the asset or transfer the liability at the measurement date.  We generally use 
valuation techniques consistent with the market approach, and to a lesser extent, the income approach.  The market approach 
uses prices and other relevant information from market transactions involving identical or comparable assets or liabilities and the 
income approach converts future amounts, such as cash flows or earnings, to a single present amount, or a discounted amount.  
We believe the market approach valuation technique provides more observable data than the income approach, considering the 
types of investments we hold. 

54

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The degree of judgment utilized in measuring the fair value of financial instruments generally correlates to the level of pricing 
observability.  Financial instruments with readily available active quoted prices or for which fair value can be measured from 
actively quoted prices in active markets generally have more pricing observability and less judgment utilized in measuring fair 
value.  The market sources from which we obtain or derive the fair values of our assets and liabilities carried at market value 
include quoted market prices for actual trades, price quotes from third party pricing vendors, price quotes we obtain from outside 
brokers, discounted cash flow, and observable prices for similar publicly traded or privately traded issues that incorporate the 
credit quality and industry sector of the issuer.  Our fair value measurements could differ significantly based on the valuation 
technique and available inputs.

Inputs to valuation techniques refer broadly to the assumptions that market participants use in pricing assets or liabilities, 
including assumptions about risk, for example, the risk inherent in a particular valuation technique used to measure fair value 
and/or the risk inherent in the inputs to the valuation technique.  We use observable and unobservable inputs in measuring the 
fair value of our financial instruments.  Observable inputs are inputs that reflect the assumptions market participants would use 
in pricing the asset or liability developed based on market data obtained from independent sources.  Unobservable inputs are 
inputs that reflect our own assumptions about the assumptions market participants would use in pricing the asset or liability 
developed based on the best information available in the circumstances.

Certain of our investments do not have readily determinable market prices and/or observable inputs or may at times be affected 
by the lack of market liquidity.  For these securities, we use internally prepared valuations, including valuations based on 
estimates of future profitability, to estimate the fair value.  We consider key assumptions, such as risk-free interest rates and risk 
premium adjustments, in the valuation of these types of securities.  Additionally, we may obtain prices from independent third-
party brokers to aid in establishing valuations for certain of these securities.  Key assumptions used by us to determine fair value 
for these securities include risk-free interest rates, risk premiums, performance of underlying collateral (if any), and other factors 
involving significant assumptions which may or may not reflect those of an active market.

As of December 31, 2021, approximately 8.1 percent of our fixed maturity securities were categorized as Level 1, 89.4 percent 
as Level 2, and 2.5 percent as Level 3.  Level 1 is the highest category of the three-level fair value hierarchy classification 
wherein inputs are unadjusted and represent quoted prices in active markets for identical assets or liabilities.  The Level 2 
category includes assets or liabilities valued using inputs (other than those included in the Level 1 category) that are either 
directly or indirectly observable for the asset or liability through correlation with market data at the measurement date and for the 
duration of the instrument's anticipated life.  The Level 3 category is the lowest category of the fair value hierarchy and reflects 
the judgment of management regarding what market participants would use in pricing assets or liabilities at the measurement 
date using unobservable inputs to extrapolate an estimated fair value.

Rapidly changing credit and equity market conditions can materially impact the valuation of securities, and the period to period 
changes in value can vary significantly.   

See Note 2 of the "Notes to Consolidated Financial Statements" contained herein in Item 8. 

55

Investment Credit Losses

One of the significant estimates related to investments is our credit loss valuation.  In determining when a decline in fair value 
below amortized cost of a fixed maturity security represents a credit loss, we evaluate the following factors: 

• Whether we expect to recover the entire amortized cost basis of the security
• Whether we intend to sell the security or will be required to sell the security before the recovery of its amortized cost 

basis

The significance of the decline in value
Current and future business prospects and trends of earnings
The valuation of the security’s underlying collateral
Relevant industry conditions and trends relative to their historical cycles

• Whether the security is current as to principal and interest payments
•
•
•
•
• Market conditions
•
•
•
•
•

Rating agency and governmental actions
Bid and offering prices and the level of trading activity
Adverse changes in estimated cash flows for securitized investments
Changes in fair value subsequent to the balance sheet date
Any other key measures for the related security 

We evaluate available information, including the factors noted above, both positive and negative, in reaching our conclusions.  In 
particular, we also consider the strength of the issuer’s balance sheet, its debt obligations and near term funding requirements, 
cash flow and liquidity, the profitability of its core businesses, the availability of marketable assets which could be sold to 
increase liquidity, its industry fundamentals and regulatory environment, and its access to capital markets.  Although all 
available and applicable factors are considered in our analysis, our expectation of recovering the entire amortized cost basis of 
the security, whether we intend to sell the security, whether it is more likely than not we will be required to sell the security 
before recovery of its amortized cost, and whether the security is current on principal and interest payments are the most critical 
factors in determining whether a credit loss is possible.  The significance of the decline in value is also an important factor, but 
we generally do not record a credit loss based solely on this factor, since often other more relevant factors will impact our 
evaluation of a security.

While determining whether a credit loss exists is a judgmental area, we utilize a formal, well-defined, and disciplined process to 
monitor and evaluate our fixed income investment portfolio, supported by issuer specific research and documentation as of the 
end of each period.  The process results in a thorough evaluation of problem investments and the recording of credit losses on a 
timely basis for investments determined to have credit loss.

We use a comprehensive rating system to evaluate the investment and credit risk of our mortgage loans and to identify specific 
properties for inspection and reevaluation.  We estimate an allowance for credit losses that we expect to incur over the life of our 
mortgage loans using a probability of default method.  For each loan, we estimate the probability that the loan will default before 
its maturity (probability of default) and the amount of the loss if the loan defaults (loss given default).  These two factors result 
in an expected loss percentage that is applied to the amortized cost of each loan to determine the expected credit loss.  Mortgage 
loans are reported at amortized cost less the allowance for expected credit losses with the change in expected credit losses 
recognized as a realized investment loss in our consolidated statements of income.

There are a number of significant risks inherent in the process of monitoring our investments for credit losses and determining 
when and if a credit loss exists.  These risks and uncertainties include the following possibilities:

•
•

•

•
•

•

The assessment of a borrower's ability to meet its contractual obligations will change. 
The economic outlook, either domestic or foreign, may be less favorable or may have a more significant impact on the 
borrower than anticipated, and as such, the investment may not recover in value. 
New information may become available concerning the security, such as disclosure of accounting irregularities, fraud, 
or corporate governance issues. 
Significant changes in credit spreads may occur in the related industry.
Significant increases in interest rates may occur and may not return to levels similar to when securities were initially 
purchased.
Adverse rating agency actions may occur.

See Notes 1 and 3 of the "Notes to Consolidated Financial Statements" contained herein in Item 8.

56

Pension and Postretirement Benefit Plans

We sponsor several defined benefit pension and other postretirement benefit (OPEB) plans for our employees, including non-
qualified pension plans.  The U.S. qualified and non-qualified defined benefit pension plans comprise the majority of our total 
benefit obligation and benefit cost.  We maintain a separate defined benefit plan for eligible employees in our U.K. operation.  
The U.S. defined benefit pension plans were closed to new entrants on December 31, 2013, the OPEB plan was closed to new 
entrants on December 31, 2012, and the U.K. plan was closed to new entrants on December 31, 2002.

Assumptions

Our net periodic benefit costs and the value of our benefit obligations for these plans are determined based on a set of economic 
and demographic assumptions that represent our best estimate of future expected experience.  Major assumptions used in 
accounting for these plans include the expected discount (interest) rate, the long-term rate of return on plan assets, and mortality 
rates.  We also use, as applicable, expected increases in compensation levels and a weighted average annual rate of increase in 
the per capita cost of covered benefits, which reflects a health care cost trend rate, and the U.K. pension plan also uses expected 
cost of living increases to plan benefits.

The assumptions chosen for our pension and OPEB plans are reviewed annually, using a December 31 measurement date for 
each of our plans unless we are required to perform an interim remeasurement.  The discount rate, expected long-term rate of 
return, and mortality rate assumptions have the most significant effect on our net periodic benefit costs associated with these 
plans.  In addition to the effect of changes in our assumptions, the net periodic cost or benefit obligation under our pension and 
OPEB plans may change due to factors such as plan amendments, actual experience being different from our assumptions, 
special benefits to terminated employees, and/or changes in benefits provided under the plans. 

•

•

Discount rate - This interest assumption is based on the yield derived from a portfolio of high quality fixed income 
corporate debt instruments that reasonably match the timing and amounts of projected future benefits for each of our 
retirement-related benefit plans.  The rate is determined at the measurement date.  A lower discount rate increases the 
present value of benefit obligations and increases our net periodic benefit cost.

Long-term rate of return - This assumption is selected from a range of probable return outcomes from an analysis of the 
asset portfolio.  The market-related value as it relates to our estimate of long-term rate of return equals the fair value of 
plan assets, determined as of the measurement date.  The return on plan assets recognizes all asset gains and losses, 
including changes in fair value, through the measurement date.  Our expectations for the future investment returns of 
the asset categories are based on a combination of historical market performance, evaluations of investment forecasts 
obtained from external consultants and economists, and current market yields.  The expected return for the total 
portfolio is calculated based on the plan's strategic asset allocation.  The actual rate of return on plan assets is 
determined based on the fair value of the plan assets at the beginning and the end of the period, adjusted for 
contributions and benefit payments.  A lower long-term rate of return on plan assets increases our net periodic benefit 
cost.  

Investment risk is measured and monitored on an ongoing basis through annual liability measurements, periodic asset/
liability studies, and quarterly investment portfolio reviews.  Risk tolerance is established through consideration of plan 
liabilities, plan funded status, and corporate financial condition.  We believe our investment portfolios are well 
diversified by asset class and sector, with no undue risk concentrations in any one category.  See Note 9 of the "Notes to 
Consolidated Financial Statements" contained herein in Item 8 for further discussion of the investment portfolios for our 
plans.

• Mortality rate - This assumption reflects our best estimate, as of the measurement date, of the life expectancies of plan 

participants in order to determine the expected length of time for benefit payments.  We derive our assumptions from 
industry mortality tables. 

57

The weighted average assumptions used in the measurement of our net periodic benefit costs for the years ended December 31 
are as follows: 

Assumption
Discount Rate
Expected Long-term Rate of Return on Plan Assets

2022
 3.10 %
 6.00 %

2021
 2.90 %
 6.00 %

2022
 2.00 %
 4.20 %

2021
 1.40 %
 3.50 %

2022
 2.90 %
 5.75 %

2021
 2.60 %
 5.75 %

Pension Benefits

U.S. Plans

U.K. Plan

OPEB

The following illustrates the sensitivity of the below items to a 50 basis point change in the discount rate or the expected long-
term rate of return on plan assets:

($ in millions)

Assumption
Discount Rate
Discount Rate
Expected Long-term Rate of Return on Plan Assets
Expected Long-term Rate of Return on Plan Assets

Benefit Obligation and Fair Value of Plan Assets

At or for the Year Ended December 31, 2021

 Net Periodic 
Benefit Cost, 
Before Tax

Benefit 
Obligation

Stockholders' 
Equity, After 
Tax

$ 

(1.7)  $ 
(0.8)   
(9.8) 
9.8 

(184.9)  $ 
206.4 
N/A
N/A

146.6 
(163.7) 
N/A
N/A

Change
+ 50 bp
-  50 bp
+ 50 bp
-  50 bp

During 2021, the fair value of plan assets in our U.S. qualified defined benefit pension plan increased $90.8 million, or 5.3 
percent due to a favorable return on assets which resulted in a gain of approximately 9.8 percent, partially offset by the payment 
of benefits and expenses.  The fair value of plan assets in our U.K. pension plan increased £9.3 million, or 4.3 percent, due 
primarily to a favorable return on assets which resulted in a gain of approximately 6.1 percent.  Although our rate of return on 
plan assets for 2021 exceeded our assumptions used in the measurement of our net periodic benefit costs, we believe our 
assumptions appropriately reflect the impact of the current economic environment and our expectations for the future investment 
returns based on the plan's asset allocation.  

As of December 31, 2021, our pension and OPEB plans have an aggregate unrecognized net actuarial loss of $651.1 million and 
an unrecognized prior service credit of $1.9 million, which together represent the cumulative liability and asset gains and losses 
as well as the portion of prior service credits that have not been recognized in pension expense.  The unrecognized net actuarial 
loss for our pension plans, which is $664.7 million at December 31, 2021, will be amortized over the average remaining life 
expectancy of the plan, which is approximately 25 years for the U.S. plan and 30 years for the U.K. plan, to the extent that it 
exceeds the 10 percent corridor, as described below.  The unrecognized net actuarial gain of $13.6 million for our OPEB plan 
will be amortized over the average future working life of OPEB plan participants, estimated at two years, to the extent the gain is 
outside of the corridor.  The corridor for the pension and OPEB plans is established based on the greater of 10 percent of the plan 
assets or 10 percent of the benefit obligation.  At December 31, 2021, $400.2 million of the actuarial loss was outside of the 
corridor for the U.S. plans and £9.2 million was outside of the corridor for the U.K. plan.  At December 31, 2021, $2.4 million of 
the actuarial gain was outside of the corridor for the OPEB plan.

The amortization of the unrecognized actuarial gain or loss and the unrecognized prior service credit is a component of our net 
periodic benefit cost and equaled $22.4 million, $19.7 million, and $18.4 million in 2021, 2020, and 2019, respectively.

The fair value of plan assets in our U.S. qualified defined benefit pension plan was $1,801.7 million at December 31, 2021, 
compared to $1,710.9 million at December 31, 2020.  The plan was in an underfunded position of $185.6 million and $339.0 
million at December 31, 2021 and December 31, 2020, respectively.  This year-over-year change was due primarily to the 
decrease in the benefit obligation due to the increase in discount rate and a higher than expected return on plan assets.  

The fair value of plan assets in our U.K. pension plan was £224.4 million at December 31, 2021, compared to £215.1 million at 
December 31, 2020.  The U.K. pension plan was in an overfunded position of £18.8 million and in an underfunded position of 
£4.3 million at December 31, 2021 and 2020, respectively.   This year-over-year change was due primarily to the decrease in the 
benefit obligation due to the increase in discount rate and a higher than expected return on plan assets.  

58

 
 
 
 
 
 
 
 
The fair value of plan assets in our OPEB plan was $9.0 million and $9.3 million at December 31, 2021 and 2020, respectively.  
These assets represent life insurance contracts to fund the life insurance benefit portion of our OPEB plan.  Our OPEB plan 
represents a non-vested, non-guaranteed obligation, and current regulations do not require specific funding levels for these 
benefits, which are comprised of retiree life, medical, and dental benefits.  It is our practice to use general assets to pay medical 
and dental claims as they come due in lieu of utilizing plan assets for the medical and dental benefit portions of our OPEB plan. 

See Note 9 of the "Notes to Consolidated Financial Statements" contained herein in Item 8 for further discussion.

Income Taxes 

We provide for federal, state, and foreign income taxes currently payable, as well as those deferred due to temporary differences 
between the financial reporting and tax bases of assets and liabilities.  Our accounting for income taxes represents our best 
estimate of various events and transactions.  The calculation of our tax liabilities involves dealing with uncertainties in the 
application of complex tax laws in a multitude of jurisdictions, both domestic and foreign.  The amount of income taxes we pay 
is subject to ongoing audits in various jurisdictions, and a material assessment by a governing tax authority could affect 
profitability.

We record a valuation allowance to reduce deferred tax assets to the amount that is more likely than not to be realized.  
Significant judgment is required in determining valuation allowances.  In evaluating the ability to recover deferred tax assets, we 
consider all available positive and negative evidence including past operating results, the existence of cumulative losses in the 
most recent years, forecasted earnings, future taxable income, and prudent and feasible tax planning strategies.  In the event we 
determine that we most likely will not be able to realize all or part of our deferred tax assets in the future, an increase to the 
valuation allowance is charged to earnings in the period such determination is made.  Likewise, if it is later determined that it is 
more likely than not that those deferred tax assets will be realized, the previously provided valuation allowance is reversed.

In establishing a liability for unrecognized tax benefits, assumptions are made in determining whether, and to what extent, a tax 
position may be sustained.  GAAP prescribes a recognition threshold and measurement attribute for the financial statement 
recognition and measurement of tax positions taken or expected to be taken in income tax returns.  The evaluation of a tax 
position is a two step process.  The first step is to determine whether it is more likely than not that a tax position will be sustained 
upon examination based on the technical merits of the position.  The second step is to measure a position that satisfies the 
recognition threshold at the largest amount of benefit that is greater than 50 percent likely of being realized upon ultimate 
settlement.  Tax positions that previously failed to meet the more likely than not threshold but that now satisfy the recognition 
threshold are recognized in the first subsequent financial reporting period in which that threshold is met.  Previously recognized 
tax positions that no longer meet the more likely than not recognition threshold are derecognized in the first subsequent financial 
reporting period in which that threshold is no longer met.  If a previously recognized tax position is settled for an amount that is 
different from the amount initially measured, the difference will be recognized as a tax benefit or expense in the period the 
settlement is effective.

Changes in tax laws, tax regulations, or interpretations of such laws or regulations, could have an impact on our provision for 
income tax and our effective tax rate, which could significantly affect the amounts reported in our financial statements. 

See "Regulation" contained herein in Item 1.  See Note 7 of the "Notes to Consolidated Financial Statements" contained herein 
in Item 8. 

Contingent Liabilities

On a quarterly basis, we review relevant information with respect to litigation and contingencies to be reflected in our 
consolidated financial statements.  An estimated loss is accrued when it is probable that a liability has been incurred and the 
amount of the loss can be reasonably estimated.  It is possible that our results of operations or cash flows in a particular period 
could be materially affected by an ultimate unfavorable outcome of pending litigation or regulatory matters depending, in part, 
on our results of operations or cash flows for the particular period.  See Note 14 of the "Notes to Consolidated Financial 
Statements" contained herein in Item 8.

59

 
Accounting Developments

In 2018, the Financial Accounting Standards Board issued Accounting Standard Update 2018-12, “Targeted Improvements to 
the Accounting for Long-Duration Contracts”.  This update significantly amends the accounting and disclosure requirements for 
long-duration insurance contracts.  These changes include a requirement to review and, if necessary, update cash flow 
assumptions used to measure the liability for future policy benefits for traditional and limited-payment contracts at least 
annually, with changes recognized in earnings.  In addition, we will be required to update the discount rate assumption at each 
reporting date using a yield that is reflective of an upper-medium grade fixed-income instrument, with changes recognized in 
other comprehensive income.  These changes result in the elimination of the provision for risk of adverse deviation and premium 
deficiency (or loss recognition) testing.  We will adopt this guidance effective January 1, 2023 using the modified retrospective 
approach with changes applied as of the beginning of the earliest period presented or January 1, 2021, also referred to as the 
transition date.  

We are continuing our implementation efforts and are evaluating the effects of complying with this update.  We expect that the 
most significant impact at the transition date will be the requirement to update the discount rate assumption to reflect an upper-
medium grade fixed-income instrument, which will be generally equivalent to a single-A interest rate matched to the duration of 
our insurance liabilities and will result in a decrease to accumulated other comprehensive income (AOCI) within our total 
stockholders’ equity balance of approximately $6.5 billion to $7 billion as of January 1, 2021.  In order to illustrate the 
sensitivity of this adjustment, if we had used interest rates as of December 31, 2021, the transition adjustment would have been a 
decrease to AOCI and total stockholders' equity of approximately $5.8 billion to $6.3 billion.  The decrease in AOCI is driven 
primarily by the difference between the discount rate currently applied, which is based on an expected investment yield from our 
current investment strategy, and the single-A discount rate that will be required for our longest duration products.  Our 
investment strategy reflects the illiquid nature of the majority of our liability cash flows and results in yields in the investment 
portfolios supporting the cash outflows required for these products that are generally higher than a single-A yield.  In addition, 
the current discount rate applied to reserves for very long liability duration products such as long-term care, include an 
assumption for long-term yields rising to more historical levels.  After the transition date, we will be required to update the 
discount rate each subsequent reporting period with changes recorded in other comprehensive income (OCI) and expect that this 
could have a material impact on OCI.   

We also expect that the adoption will have a material impact on our results of operations and will significantly expand our 
disclosures.  We do not have products with market risk benefits. 

Although this update will significantly impact our GAAP-based financial position and results of operations, the update will not 
impact cash flows, statutory-based financial position or results of operations, or our view of our businesses.

For information on new accounting standards and the impact, if any, on our financial position or results of operations, see Note 1 
of the "Notes to Consolidated Financial Statements" contained herein in Item 8.

60

Consolidated Operating Results 

(in millions of dollars)

Revenue
Premium Income
Net Investment Income
Net Investment Gain (Loss)
Other Income
Total Revenue

Benefits and Expenses
Benefits and Change in Reserves for Future Benefits
Commissions
Interest and Debt Expense
Cost Related to Early Retirement of Debt
Deferral of Acquisition Costs
Amortization of Deferred Acquisition Costs
Compensation Expense
Other Expenses
Total Benefits and Expenses

2021

$  9,481.0 
2,213.2 
76.7 
242.9 
  12,013.8 

7,598.6 
1,038.1 
185.0 
67.3 
(508.1) 
586.1 
975.2 
1,008.6 
  10,950.8 

Year Ended December 31
2020

% Change

% Change

2019

 1.1 % $  9,378.1 
2,360.7 
 (6.2) 
1,199.1 
 (93.6) 
224.2 
 8.3 
  13,162.1 
 (8.7) 

 0.1 % $  9,365.6 
2,435.3 
 (3.1) 
(23.2) 
221.2 
  11,998.9 

N.M.
 1.4 
 9.7 

 (15.3) 
 (1.8) 
 (1.7) 

N.M.

 (11.8) 
 (3.3) 
 2.3 
 1.2 
 (10.2) 

8,972.9 
1,057.3 
188.2 
— 
(576.2) 
606.1 
953.2 
996.6 
  12,198.1 

 19.7 
 (5.8) 
 6.1 
N.M.

 (12.5) 
 (0.6) 
 6.1 
 5.6 
 14.9 

 (30.3) 
 (39.3) 

7,496.2 
1,122.7 
177.4 
27.3 
(658.6) 
609.9 
898.3 
943.6 
  10,616.8 

1,382.1 
281.8 

Income Before Income Tax 
Income Tax

1,063.0 
238.8 

 10.3 
 39.6 

964.0 
171.0 

Net Income

$ 

824.2 

 3.9 

$ 

793.0 

 (27.9) 

$  1,100.3 

N.M. = not a meaningful percentage

Fluctuations in exchange rates, particularly between the British pound sterling and the U.S. dollar for our U.K. operations, have 
an effect on our consolidated financial results.  In periods when the pound weakens relative to the preceding period, translating 
pounds into dollars decreases current period results relative to the prior period.  In periods when the pound strengthens, 
translating pounds into dollars increases current period results relative to the prior period.  

The weighted average pound/dollar exchange rate for our Unum UK line of business was 1.377, 1.287, and 1.279 for 2021, 
2020, and 2019, respectively.  If the 2020 and 2019 results for our U.K. operations had been translated at the 2021 exchange rate, 
our adjusted operating revenue by segment would have been higher by approximately $49 million and $53 million in 2020 and 
2019, respectively.  Additionally, our adjusted operating income would have been higher by approximately $5 million and $8 
million in 2020 and 2019, respectively.  However, it is important to distinguish between translating and converting foreign 
currency.  Except for a limited number of transactions, we do not actually convert pounds into dollars.  As a result, we view 
foreign currency translation as a financial reporting item and not a reflection of operations or profitability in the U.K. 

Premium income increased in 2021 compared to 2020 due primarily to increases in our Unum US and Unum International 
segments, partially offset by a decrease in our Colonial Life segment.  Premium income increased in 2020 compared to 2019 in 
each of our principal operating business segments, while premium income declined in our Closed Block segment. 

Net investment income was lower in 2021, relative to 2020, due to a decrease in the level of invested assets supporting the 
Closed Block individual disability product line resulting from both phases of the previously discussed reinsurance transaction 
and a decline in the yield on invested assets, partially offset by higher miscellaneous investment income, particularly related to 
our private equity partnerships.  Net investment income in 2020 was lower than 2019 due to a decline in the yield on invested 
assets, a decrease in the level of invested assets supporting the Closed Block individual disability product line resulting from the 
first phase of the reinsurance transaction that closed in December 2020, and lower income on our private equity partnerships.  

61

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Partially offsetting the decline in 2020 was an increase in the level of invested assets for our remaining product lines and higher 
miscellaneous investment income.

We recognized net realized investment gains of $67.6 million and $1,302.3 million in 2021 and 2020, respectively, related to the 
transfer of investments in the Closed Block individual disability reinsurance transaction.  Credit losses on fixed maturity 
securities of $9.3 million were recognized in net investment gains and losses in 2021 compared to $53.6 million and $25.3 
million in 2020 and 2019, respectively.  We did not recognize any investment impairment losses in 2021 or 2019, but recognized 
$36.6 million of impairment losses in 2020 related to certain of our home office buildings available for lease and classified as 
investment real estate.  Also, included in net investment gains and losses were changes in the fair value of an embedded 
derivative in a modified coinsurance arrangement, which resulted in gains (losses) of $9.7 million, $(17.0) million, and $8.3 
million in 2021, 2020, and 2019, respectively.  See Notes 3 and 4 of the "Notes to Consolidated Financial Statements" contained 
herein in Item 8 for further discussion.

Other income is primarily comprised of fee-based service products in the Unum US segment, which include leave management 
services and administrative only (ASO) business, and the underlying results and associated net investment income of certain 
assumed blocks of individual disability reinsured business in the Closed Block segment.

Overall benefits experience was favorable in 2021 relative to 2020 with a consolidated benefit ratio of 80.1 percent in 2021, 
compared to 95.7 percent in 2020 and generally consistent with the consolidated benefit ratio of 80.0 percent in 2019.  Excluding 
the impacts of the reserve assumption updates in both 2021 and 2020 and the impacts from both phases of the Closed Block 
individual disability reinsurance transaction, the consolidated benefit ratios were 80.7 percent in 2021 and 80.2 percent in 2020.  
For further discussion on the reserve assumption updates and the Closed Block individual disability reinsurance transaction, see 
the "Executive Summary" contained herein in Item 7 and Notes 6 and 12 of the "Notes to Consolidated Financial Statements" 
contained herein in Item 8.  The underlying benefits experience for each of our operating business segments is discussed more 
fully in "Segment Results" contained herein in this Item 7.  

Commissions and the deferral of acquisition costs were lower in 2021 compared to 2020 driven primarily by lower sales in our 
Unum US voluntary benefits product line and lower prior period sales in the Colonial Life segment.  Also impacting the decrease 
in the deferral of acquisition costs in 2021 was lower expected recoverability in the short-term for the Unum US group life 
product line.  The decrease in commissions was partially offset by in-force block growth in both the Unum US group disability 
product lines and the Unum International segment.  Commissions and the deferral of acquisition costs were lower in 2020 
compared to 2019 driven primarily by lower sales in our Unum US voluntary benefits product line and Colonial Life segment.  
The amortization of deferred acquisition costs was lower in 2021 compared to 2020, due to a decline in the level of the deferred 
asset primarily in our Unum US voluntary benefits product line.  The amortization of deferred acquisition costs in 2020 was 
generally consistent with 2019.  

Interest and debt expense decreased slightly compared to 2020, due primarily to an overall lower interest rate on outstanding 
debt, mostly offset by an overall higher level of debt.  Interest and debt expense increased in 2020 compared to 2019 due 
primarily to a higher level of outstanding debt.  See Note 8 of the "Notes to Consolidated Financial Statements" contained herein 
in Item 8 for further discussion.  

In 2021, cost related to early retirement of debt includes costs associated with the purchase and retirement of $500.0 million 
aggregate principal amount of our 4.500% senior notes due 2025.  In 2019, cost related to early retirement of debt includes costs 
associated with the purchase and retirement of $433.1 million aggregate liquidation/principal amount of our outstanding capital 
and debt securities.  See Note 8 of the "Notes to Consolidated Financial Statements" contained herein in Item 8 for further 
information.

Other expenses and compensation expense, on a combined basis, increased in 2021 compared to 2020 due primarily to the 
amortization of the cost of reinsurance related to the Closed Block individual disability reinsurance transaction, an impairment 
loss on internal-use software, and growth in our fee-based service products, partially offset by lower transaction costs related to 
the Closed Block individual disability reinsurance transaction, a decrease in the allowance for expected credit losses on 
premiums receivable and our continued focus on expense management and operating efficiencies.  Other expenses and 
compensation expense, on a combined basis, increased in 2020 compared to 2019 due primarily to growth in our fee-based 
service products, the costs related to an organizational design update, transaction costs related to the Closed Block individual 
disability reinsurance transaction, an impairment loss on the ROU asset related to an operating lease for office space and an 
increase in the allowance for expected credit losses on premiums receivable.  

62

Our effective income tax rate for 2021 was 22.5 percent, compared to 17.7 percent in 2020 and 20.4 percent in 2019.  Our 2021 
effective tax rate differed from the U.S. statutory rate of 21 percent due to unfavorable impacts of the U.K. tax rate increase 
enacted in June 2021.  Our 2020 effective tax rate differed from the U.S. statutory rate due to favorable adjustments related to the 
impact of the net operating loss carryback and favorable tax credits, partially offset by the unfavorable impact of the U.K tax rate 
increase enacted in July 2020.  Our 2019 effective tax rate differed from the U.S. statutory rate due to favorable tax credits.  See 
Note 7 in the "Notes to Consolidated Financial Statements" contained herein in Item 8 for further discussion.

Consolidated Sales Results

Shown below are sales results for our three principal operating business segments. 

(in millions)

Unum US

Year Ended December 31
2020

% Change

% Change

2021

2019

$ 

941.7 

 (5.8) % $ 

999.6 

 (10.0) % $  1,110.1 

Unum International

$ 

105.8 

 16.9 % $ 

90.5 

 (9.5) % $ 

100.0 

Colonial Life

$ 

479.8 

 16.1 % $ 

413.1 

 (27.0) % $ 

566.0 

Sales shown in the preceding chart generally represent the annualized premium income on new sales which we expect to receive 
and report as premium income during the next 12 months following or beginning in the initial quarter in which the sale is 
reported, depending on the effective date of the new sale.  Sales do not correspond to premium income reported as revenue in 
accordance with GAAP.  This is because new annualized sales premiums reflect current sales performance and what we expect 
to recognize as premium income over a 12 month period, while premium income reported in our financial statements is reported 
on an "as earned" basis rather than an annualized basis and also includes renewals and persistency of in-force policies written in 
prior years as well as current new sales.

Sales, persistency of the existing block of business, employment and salary growth, and the effectiveness of a renewal program 
are indicators of growth in premium income.  Trends in new sales, as well as existing market share, also indicate the potential for 
growth in our respective markets and the level of market acceptance of price levels and new product offerings.  Sales results may 
fluctuate significantly due to case size and timing of sales submissions.  The impact of COVID-19, which began in 2020, caused 
higher unemployment levels and general uncertainty around the financial condition of our customers as well as disruption in our 
sales processes.  We have seen improvement in certain of these factors subsequent to the onset of COVID-19, which has resulted 
in an increase in sales for certain of our product lines during 2021, but we continue to see pressure on our overall sales compared 
to pre-pandemic levels. 

See "Segment Results" as follows for a discussion of sales by segment.

Segment Results

Our reporting segments are comprised of the following: Unum US, Unum International, Colonial Life, Closed Block, and 
Corporate.  Financial information for each of our reporting segments is as follows.  

In describing our results, we may at times note certain items and exclude the impact on financial ratios and metrics to enhance 
the understanding and comparability of our operational performance and the underlying fundamentals, but this exclusion is not 
an indication that similar items may not recur.  We also measure and analyze our segment performance on the basis of "adjusted 
operating revenue" and "adjusted operating income" or "adjusted operating loss", which differ from total revenue and income 
before income tax as presented in our consolidated statements of income due to the exclusion of investment gains and losses and 
certain other items.  These performance measures are in accordance with GAAP guidance for segment reporting, but they should 
not be viewed as a substitute for total revenue, income before income tax, or net income.  See "Reconciliation of Non-GAAP 
Financial Measures" contained herein in this Item 7.

63

 
 
Unum US Segment

The Unum US segment is comprised of the group disability, group life and accidental death and dismemberment, and 
supplemental and voluntary lines of business.  The group disability line of business includes long-term and short-term disability, 
medical stop-loss, and fee-based service products.  The supplemental and voluntary line of business includes individual 
disability, voluntary benefits, and dental and vision products. 

Unum US Operating Results

Shown below are financial results for the Unum US segment.  In the sections following, financial results and key ratios are also 
presented for the major lines of business within the segment. 

(in millions of dollars, except ratios)

Adjusted Operating Revenue
Premium Income
Net Investment Income
Other Income
Total

Benefits and Expenses
Benefits and Change in Reserves for Future Benefits 
Commissions
Deferral of Acquisition Costs
Amortization of Deferred Acquisition Costs
Other Expenses
Total

2021

$ 6,078.0 
721.6 
170.0 
  6,969.6 

  4,338.8 
583.4 
(242.7) 
319.0 
  1,291.2 
  6,289.7 

Year Ended December 31
2020

% Change

% Change

2019

 1.0 % $ 6,018.9 
720.3 
 0.2 
154.9 
 9.7 
  6,894.1 
 1.1 

 — % $ 6,016.6 
739.4 
142.8 
  6,898.8 

 (2.6) 
 8.5 
 (0.1) 

 4.8 
 (1.9) 
 (16.7) 
 (6.5) 
 0.4 
 3.6 

  4,138.7 
594.9 
(291.5) 
341.0 
  1,285.6 
  6,068.7 

 2.9 
 (5.3) 
 (12.9) 
 (0.9) 
 6.5 
 3.4 

  4,022.1 
628.5 
(334.5) 
344.0 
  1,207.6 
  5,867.7 

Income Before Income Tax and Net Investment Gains 
and Losses

Reserve Assumption Update
Adjusted Operating Income

679.9 
(215.0) 
$  464.9 

 (17.6) 

N.M.

 (43.7) 

825.4 
— 
$  825.4 

 (19.9) 

N.M.

 (19.9) 

  1,031.1 
— 
$ 1,031.1 

Operating Ratios (% of Premium Income):

Benefit Ratio1
Other Expense Ratio
Adjusted Operating Income Ratio 

 74.9 %
 21.2 %
 7.6 %

 68.8 %
 21.4 %
 13.7 %

 66.9 %
 20.1 %
 17.1 %

1Excludes the $215.0 million reserve decrease related to the assumption update that occurred during the third quarter of 2021.

N.M. = not a meaningful percentage

64

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Unum US Group Disability Operating Results

Shown below are financial results and key performance indicators for Unum US group disability.

(in millions of dollars, except ratios)

Adjusted Operating Revenue
Premium Income

Group Long-term Disability
Group Short-term Disability

Total Premium Income
Net Investment Income
Other Income
Total

Benefits and Expenses
Benefits and Change in Reserves for Future Benefits
Commissions
Deferral of Acquisition Costs
Amortization of Deferred Acquisition Costs
Other Expenses
Total

2021

$  1,827.8 
864.0 
  2,691.8 
379.6 
165.7 
  3,237.1 

  1,849.2 
199.8 
(49.8) 
51.4 
773.9 
  2,824.5 

Year Ended December 31
2020

% Change

% Change

2019

 — % $  1,828.5 
799.2 
 8.1 
  2,627.7 
 2.4 
388.8 
 (2.4) 
147.6 
 12.3 
  3,164.1 
 2.3 

 0.3 % $  1,823.1 
768.8 
 4.0 
  2,591.9 
 1.4 
401.5 
 (3.2) 
133.8 
 10.3 
  3,127.2 
 1.2 

 (3.8) 
 4.2 
 1.0 
 (3.2) 
 2.3 
 (1.7) 

  1,921.9 
191.8 
(49.3) 
53.1 
756.6 
  2,874.1 

 (0.3) 
 (1.0) 
 (0.4) 
 4.7 
 12.6 
 2.8 

  1,927.9 
193.8 
(49.5) 
50.7 
672.1 
  2,795.0 

Income Before Income Tax and Net Investment Gains 
and Losses
Reserve Assumption Update
Adjusted Operating Income

412.6 
(215.0) 
$  197.6 

 42.3 

N.M.

 (31.9) 

290.0 
— 
$  290.0 

 (12.7) 

N.M.

 (12.7) 

332.2 
— 
$  332.2 

Operating Ratios (% of Premium Income):

Benefit Ratio1
Other Expense Ratio
Adjusted Operating Income Ratio

Persistency:

Group Long-term Disability
Group Short-term Disability

 76.7 %
 28.8 %
 7.3 %

 89.6 %
 87.4 %

 73.1 %
 28.8 %
 11.0 %

 90.8 %
 88.7 %

 74.4 %
 25.9 %
 12.8 %

 90.7 %
 89.8 %

1Excludes the $215.0 million reserve decrease related to the assumption update that occurred during the third quarter of 2021.

N.M. = not a meaningful percentage

65

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Year Ended December 31, 2021 Compared with Year Ended December 31, 2020

Premium income increased compared to 2020, driven primarily by growth in our group short-term disability and medical stop-
loss product lines, partially offset by lower persistency.  Net investment income was lower relative to 2020 due to a decline in 
yield on invested assets, partially offset by higher miscellaneous investment income.  Other income increased relative to 2020 
due to continued growth in our fee-based service products.

Benefits experience, excluding the impact of the reserve assumption update, was unfavorable compared to 2020 due to higher 
claims incidence in both the group long-term and short-term disability product lines, partially offset by favorable recoveries in 
the long-term disability product line.  See "Executive Summary” contained herein in this Item 7 and Note 6 of the "Notes to 
Consolidated Financial Statements" contained herein in Item 8 for further discussion on the reserve assumption update.

Commissions were higher compared to 2020 due primarily to in-force block growth in the group short-term disability and 
medical stop-loss product lines.  The deferral of acquisition costs was generally consistent with 2020.  The amortization of 
deferred acquisition costs decreased compared to 2020 due to a decline in the level of the deferred asset.  The other expense ratio 
was consistent with 2020.

Year Ended December 31, 2020 Compared with Year Ended December 31, 2019

Premium income increased compared to 2019, driven primarily by growth in the in-force block resulting from higher prior 
period sales, partially offset by lower persistency in the short-term disability product line.  Net investment income was lower 
relative to 2019 due to a decline in yield on invested assets and a lower level of invested assets, partially offset by higher 
miscellaneous investment income.  Other income increased relative to 2019 due to continued growth in our fee-based service 
products.

Benefits experience was favorable compared to 2019 due primarily to favorable claim recovery experience in our group long-
term disability product line, partially offset by higher claims incidence in the short-term disability product line, resulting from 
the impacts of COVID-19.

Commissions and the deferral of acquisition costs were slightly lower compared to 2019 due to lower sales.  The amortization of 
deferred acquisition costs increased relative to 2019 due to growth in the level of the deferred asset.  Our other expense ratio for 
2020 increased compared to 2019 due primarily to an increase in expenses associated with our fee-based service products, 
partially elevated from higher volumes due to the COVID-19 environment.  Also contributing to the higher expense ratio was an 
increase in operational investments in our business which was balanced with our continued focus on expense management and 
operating efficiencies.

66

Unum US Group Life and Accidental Death and Dismemberment Operating Results

Shown below are financial results and key performance indicators for Unum US group life and accidental death and 
dismemberment. 

(in millions of dollars, except ratios)

Adjusted Operating Revenue
Premium Income

Group Life
Accidental Death & Dismemberment

Total Premium Income
Net Investment Income
Other Income
Total

Benefits and Expenses
Benefits and Change in Reserves for Future Benefits
Commissions
Deferral of Acquisition Costs
Amortization of Deferred Acquisition Costs
Other Expenses
Total

2021

$  1,641.9 
165.1 
  1,807.0 
104.0 
1.7 
  1,912.7 

  1,728.8 
144.7 
(21.0) 
38.3 
213.8 
  2,104.6 

Year Ended December 31
2020

% Change

% Change

2019

 0.1 % $  1,640.5 
163.9 
 0.7 
  1,804.4 
 0.1 
97.2 
 7.0 
2.4 
 (29.2) 
  1,904.0 
 0.5 

 (1.3) % $  1,662.0 
165.7 
 (1.1) 
  1,827.7 
 (1.3) 
107.4 
 (9.5) 
2.7 
 (11.1) 
  1,937.8 
 (1.7) 

 17.6 
 1.0 
 (41.7) 
 (2.5) 
 4.1 
 15.5 

  1,470.4 
143.2 
(36.0) 
39.3 
205.3 
  1,822.2 

 11.9 
 (3.0) 
 (4.8) 
 3.1 
 (1.8) 
 9.0 

  1,314.1 
147.7 
(37.8) 
38.1 
209.0 
  1,671.1 

Adjusted Operating Income (Loss)

$  (191.9) 

N.M. $ 

81.8 

 (69.3) 

$  266.7 

Operating Ratios (% of Premium Income):

Benefit Ratio 
Other Expense Ratio
Adjusted Operating Income (Loss) Ratio

Persistency:
Group Life
Accidental Death & Dismemberment

N.M. = not a meaningful percentage

 95.7 %
 11.8 %
 (10.6) %

 89.7 %
 89.1 %

 81.5 %
 11.4 %
 4.5 %

 88.8 %
 88.2 %

 71.9 %
 11.4 %
 14.6 %

 90.6 %
 89.9 %

67

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Year Ended December 31, 2021 Compared with Year Ended December 31, 2020

Premium income was generally consistent with 2020.  Net investment income was higher compared to 2020 due to increased 
miscellaneous investment income and a higher level of invested assets, partially offset by a decline in yield on invested assets.

Benefits experience was unfavorable compared to 2020 due to higher mortality in the group life product line, resulting primarily 
from the impacts of COVID-19.

Commissions were higher compared to 2020 due primarily to in-force block growth.  The deferral of acquisition costs was lower 
compared to 2020 due to lower expected recoverability in the short-term driven by COVID-19 related life claims.  As a result, 
$15.1 million of current year acquisition costs were not deferred.  The amortization of deferred acquisition costs was lower 
compared to 2020 due to a decline in the level of the deferred asset.  The other expense ratio increased compared to 2020 due 
primarily to an increase in operational investments in our business, partially offset by our continued focus on expense 
management and operating efficiencies.

Year Ended December 31, 2020 Compared with Year Ended December 31, 2019

Premium income decreased compared to 2019 due to lower sales and persistency.  Net investment income was lower compared 
to 2019 due to a decline in yield on invested assets and a lower level of invested assets.

Benefits experience was unfavorable compared to 2019 due primarily to higher claims incidence in the group life product line, 
resulting from the impacts of COVID-19, partially offset by favorable experience in the accidental death and dismemberment 
product line.

Commissions and the deferral of acquisition costs were lower compared to 2019 due to lower sales.  The amortization of 
deferred acquisition costs increased relative to 2019 due to growth in the level of the deferred asset.  The other expense ratio was 
consistent with 2019.

68

Unum US Supplemental and Voluntary Operating Results

Shown below are financial results and key performance indicators for Unum US supplemental and voluntary product lines.

(in millions of dollars, except ratios)

Adjusted Operating Revenue
Premium Income

Individual Disability
Voluntary Benefits
Dental and Vision
Total Premium Income
Net Investment Income
Other Income
Total

Benefits and Expenses
Benefits and Change in Reserves for Future Benefits
Commissions
Deferral of Acquisition Costs
Amortization of Deferred Acquisition Costs
Other Expenses
Total

2021

$  459.8 
846.7 
272.7 
  1,579.2 
238.0 
2.6 
  1,819.8 

760.8 
238.9 
(171.9) 
229.3 
303.5 
  1,360.6 

Year Ended December 31
2020

% Change

% Change

2019

 0.8 % $  456.0 
875.2 
 (3.3) 
255.6 
 6.7 
  1,586.8 
 (0.5) 
234.3 
 1.6 
4.9 
 (46.9) 
  1,826.0 
 (0.3) 

 3.5 % $  440.7 
910.2 
 (3.8) 
246.1 
 3.9 
  1,597.0 
 (0.6) 
230.5 
 1.6 
6.3 
 (22.2) 
  1,833.8 
 (0.4) 

 1.9 
 (8.1) 
 (16.6) 
 (7.8) 
 (6.2) 
 (0.9) 

746.4 
259.9 
(206.2) 
248.6 
323.7 
  1,372.4 

 (4.3) 
 (9.4) 
 (16.6) 
 (2.6) 
 (0.9) 
 (2.1) 

780.1 
287.0 
(247.2) 
255.2 
326.5 
  1,401.6 

Adjusted Operating Income 

$  459.2 

 1.2 

$  453.6 

 5.0 

$  432.2 

Operating Ratios (% of Premium Income):

Benefit Ratios:
Individual Disability
Voluntary Benefits
Dental and Vision
Other Expense Ratio
Adjusted Operating Income Ratio

Persistency:

Individual Disability
Voluntary Benefits
Dental and Vision

 42.8 %
 43.2 %
 72.6 %
 19.2 %
 29.1 %

 89.7 %
 75.8 %
 86.0 %

 48.8 %
 42.2 %
 60.6 %
 20.4 %
 28.6 %

 89.5 %
 72.7 %
 85.0 %

 50.9 %
 41.8 %
 71.1 %
 20.4 %
 27.1 %

 89.8 %
 73.2 %
 82.6 %

69

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Year Ended December 31, 2021 Compared with Year Ended December 31, 2020

Premium income decreased compared to 2020, with a decline in the voluntary benefits product line partially offset by growth in 
the dental and vision and individual disability product lines.  Net investment income increased in 2021 compared to 2020 due to 
higher miscellaneous investment income, partially offset by a decline in yield on invested assets.

Benefits experience for the individual disability product line was favorable compared to 2020 due primarily to lower claims 
incidence.  Benefits experience for voluntary benefits was less favorable compared to 2020 due primarily to higher incidence in 
the life product line, resulting from the impacts of COVID-19.  Benefits experience for the dental and vision product line was 
unfavorable due primarily to higher claims incidence compared to 2020 where we experienced significantly lower claims 
incidence resulting from the impacts of COVID-19.

Commissions and the deferral of acquisition costs were lower compared to 2020 due primarily to lower sales in the voluntary 
benefits product line.  The amortization of deferred acquisition costs decreased compared to 2020 due to a decline in the level of 
the deferred asset, primarily in the voluntary benefits product line.  The other expense ratio improved compared to 2020 due to 
our continued focus on expense management and operational efficiencies.  Also contributing to the improvement was the change 
in the allowance for expected credit losses on premiums receivable, which was lower in 2021 compared to 2020.

Year Ended December 31, 2020 Compared with Year Ended December 31, 2019 

Premium income decreased compared to 2019, with a decline in the voluntary benefits product line mostly offset by growth in 
the individual disability and dental and vision product lines.  Net investment income was higher compared to 2019 due to higher 
miscellaneous investment income and an increase in the level of invested assets, partially offset by a decline in yield on invested 
assets.

Benefits experience for the individual disability product line was favorable compared to 2019 due to both favorable claim 
recoveries and mortality experience.  Benefits experience for voluntary benefits was unfavorable compared to 2019 due 
primarily to higher claims incidence in the life and disability product line, resulting from the impacts of COVID-19.  Benefits 
experience for the dental and vision product line was favorable compared to 2019 driven by lower claims incidence resulting 
from the impacts of COVID-19.

Commissions and the deferral of acquisition costs were lower in 2020 compared to 2019 due primarily to lower sales in the 
voluntary benefits product line.  The amortization of deferred acquisition costs decreased in 2020 relative to 2019 due primarily 
to a decline in the level of the deferred asset in the voluntary benefits product line.  The other expense ratio was consistent 
compared to 2019 due to our continued focus on expense management and operating efficiencies. 

70

  
Sales

(in millions of dollars)

Sales by Product
Group Disability and Group Life and AD&D

Group Long-term Disability
Group Short-term Disability
Group Life and AD&D
Subtotal

Supplemental and Voluntary

Individual Disability
Voluntary Benefits
Dental and Vision
Subtotal
Total Sales

Sales by Market Sector
Group Disability and Group Life and AD&D

Core Market (< 2,000 employees)
Large Case Market
Subtotal

Supplemental and Voluntary
Total Sales

2021

206.6 
142.7 
223.8 
573.1 

75.0 
231.2 
62.4 
368.6 
941.7 

371.5 
201.6 
573.1 
368.6 
941.7 

$ 

$ 

$ 

$ 

Year Ended December 31
2020

% Change

% Change

2019

 (13.8) % $ 
 (10.1) 
 (0.2) 
 (8.0) 

 5.0 
 (4.3) 
 (2.3) 
 (2.2) 
 (5.8) 

$ 

239.7 
158.7 
224.3 
622.7 

71.4 
241.6 
63.9 
376.9 
999.6 

 (0.7) % $ 
 (0.3) 
 (13.2) 
 (5.5) 

241.5 
159.2 
258.3 
659.0 

 (5.9) 
 (19.6) 
 (14.3) 
 (16.4) 
 (10.0) 

75.9 
300.6 
74.6 
451.1 
$  1,110.1 

 (1.5) % $ 
 (17.9) 
 (8.0) 
 (2.2) 
 (5.8) 

$ 

377.0 
245.7 
622.7 
376.9 
999.6 

 1.7 % $ 

370.8 
288.2 
659.0 
451.1 
$  1,110.1 

 (14.7) 
 (5.5) 
 (16.4) 
 (10.0) 

Year Ended December 31, 2021 Compared with Year Ended December 31, 2020 

Group sales decreased compared to 2020 due primarily to lower sales to new and existing customers in the large case market and 
lower sales in our medical stop-loss product, partially offset by higher sales to existing customers in the core market.  The sales 
mix in the group market sector for 2021 was approximately 65 percent core market and 35 percent large case market.

Individual disability sales, which are primarily concentrated in the multi-life market, increased compared to 2020 due to higher 
sales to existing customers, partially offset by a decline in sales to new customers.  Voluntary benefits sales decreased compared 
to 2020, driven by lower new and existing customer sales in the large case market, partially offset by higher sales to new and 
existing customers in the core market.  Dental and vision sales decreased slightly compared to 2020 driven by lower sales to new 
customers, mostly offset by higher sales to existing customers.

As 2021 progressed we saw a decline in the sales disruption caused by COVID-19, which has resulted in an increase in sales 
during the latter half of 2021 for certain of our product lines, particularly in the supplemental and voluntary product lines.  
However, we continue to see pressure on our overall sales resulting from the impacts of COVID-19 including increased 
competition in the large-case market while we maintain risk and pricing discipline as the recovery from the pandemic progresses.  
Further discussion of COVID-19 is contained herein in "Executive Summary" in this Item 7.

Year Ended December 31, 2020 Compared with Year Ended December 31, 2019

Group sales increased in the core market compared to 2019 due to growth in our medical stop-loss product, partially offset by 
lower sales to new and existing customers in our group disability and group life products.  Group sales declined in the large case 
market compared to 2019 due to lower sales to new and existing customers in all products.  The sales mix in the group market 
sector for 2020 was approximately 61 percent core market and 39 percent large case market.

71

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Individual disability sales decreased compared to 2019 due to lower sales to both new and existing customers.  Voluntary 
benefits sales decreased compared to 2019, driven by lower new and existing customer sales in both the core and large case 
markets.  Dental and vision sales decreased compared to 2019 driven by lower sales to both new and existing customers.

We believe the lower sales levels during 2020 compared to 2019 were driven by the impact of COVID-19, which caused higher 
unemployment levels and general uncertainty around the financial condition of our customers as well as disruption in our sales 
processes.

Goodwill

We had total goodwill of $280.0 million for the Unum US segment at December 31, 2021, none of which is currently believed to 
be at risk for future impairment. 

Segment Outlook

We remain committed to offering consumers a broad set of financial protection benefit products at the worksite.  During 2022, 
we will continue to invest in a unique customer experience defined by simplicity, empathy, and deep industry expertise through 
the increased utilization of digital capabilities and technology to enhance enrollment, underwriting, and claims processing.  In 
addition, we will continue to focus on the expansion of our portfolio of products.  In particular, with respect to smaller 
employers, we will continue to provide comprehensive consumer-focused products, enhance our distribution model, and utilize 
our digital tools to bring industry leading enrollment capabilities and a fully integrated customer experience.  Our differentiated 
offerings and significant investment in leave management services provides substantial growth opportunities, particularly with 
larger employers, and stronger persistency in our core products.  We believe our active client management, integrated customer 
experience across our product lines, and strong risk management, will enable us to continue to grow our market over the long-
term.

Our near-term results will be influenced by pandemic trends, specifically the working population mortality levels along with the 
level and severity of infection rates.  As the pandemic impacts lessen, we anticipate seeing a recovery in earnings given the 
underlying strength of our business.  We expect full year premium income to grow at a rate slightly higher than 2021.  While we 
expect our claim experience to improve as impacts from COVID-19 lessen, we may also continue to experience claims volatility, 
particularly in our group disability and group and voluntary life products.  We may also experience potential disruption in our 
overall claims processing activity, which can result in short-term unfavorable experience.  Furthermore, we could continue to 
experience an increase in the volume of activity associated with our leave management services which would lead to an increase 
in expenses.  

The low interest rate environment continues to place pressure on our profit margins by impacting net investment income yields 
as well as potentially discount rates on our insurance liabilities.  Our net investment income may continue to be impacted by 
fluctuations in miscellaneous investment income.  

As part of our discipline in pricing and reserving, we continuously monitor emerging claim trends and interest rates.  We will 
continue to take appropriate pricing actions on new business and renewals that are reflective of the current environment.  

We continuously monitor key indicators to assess our risks and adjust our business plans accordingly.

72

Unum International Segment 

The Unum International segment is comprised of our operations in both the United Kingdom and Poland.  Our Unum UK 
products include insurance for group long-term disability, group life, and supplemental lines of business, which includes dental, 
individual disability, and critical illness products.  Our Unum Poland products include insurance for individual and group life 
with accident and health riders.  Unum International's products are sold primarily through field sales personnel and independent 
brokers and consultants. 

Operating Results

Shown below are financial results and key performance indicators for the Unum International segment.  

(in millions of dollars, except ratios)

Adjusted Operating Revenue
Premium Income
Unum UK

Group Long-term Disability
Group Life
Supplemental

Unum Poland
Total Premium Income
Net Investment Income
Other Income
Total

Benefits and Expenses
Benefits and Change in Reserves for Future Benefits
Commissions
Deferral of Acquisition Costs
Amortization of Deferred Acquisition Costs
Other Expenses
Total

$ 

2021

401.9 
112.3 
112.6 
90.2 
717.0 
132.7 
0.6 
850.3 

556.2 
54.1 
(12.8) 
8.0 
139.1 
744.6 

Year Ended December 31
2020

% Change

% Change

2019

 10.1 % $ 
 3.5 
 12.8 
 13.3 
 9.8 
 26.9 
 20.0 
 12.2 

 11.0 
 8.9 
 5.8 
 8.1 
 2.7 
 9.3 

364.9 
108.5 
99.8 
79.6 
652.8 
104.6 
0.5 
757.9 

500.9 
49.7 
(12.1) 
7.4 
135.4 
681.3 

 3.3 % $ 
 (6.2) 
 11.5 
 10.7 
 3.5 
 (14.6) 
 (16.7) 
 0.6 

 6.6 
 2.1 
 (5.5) 
 4.2 
 1.9 
 5.5 

353.4 
115.7 
89.5 
71.9 
630.5 
122.5 
0.6 
753.6 

469.8 
48.7 
(12.8) 
7.1 
132.9 
645.7 

Adjusted Operating Income 

$ 

105.7 

 38.0 

$ 

76.6 

 (29.0) 

$ 

107.9 

Foreign Currency Translation

The functional currencies of Unum UK and Unum Poland are the British pound sterling and Polish zloty, respectively.  Premium 
income, net investment income, claims, and expenses are received or paid in the functional currency, and we hold functional 
currency-denominated assets to support functional currency-denominated policy reserves and liabilities.  We translate functional 
currency-denominated financial statement items into dollars for our consolidated financial reporting.  We translate income 
statement items using an average exchange rate for the reporting period, and we translate balance sheet items using the exchange 
rate at the end of the period.  We report unrealized foreign currency translation gains and losses in accumulated other 
comprehensive income in our consolidated balance sheets.

Fluctuations in exchange rates impact Unum International's reported financial results and our consolidated financial results.  In 
periods when the functional currency strengthens relative to the preceding period, translation increases current period results 
relative to the prior period.  In periods when the functional currency weakens, translation decreases current period results relative 
to the prior period.  

73

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Unum UK Operating Results

Shown below are financial results and key performance indicators for the Unum UK product lines in functional currency.

(in millions of pounds, except ratios)

Adjusted Operating Revenue
Premium Income

Group Long-term Disability
Group Life
Supplemental

Total Premium Income
Net Investment Income
Other Income
Total

2021

£  292.0 
81.7 
81.8 
455.5 
91.0 
0.1 
546.6 

Year Ended December 31
2020

% Change

% Change

2019

 2.7 % £  284.2 
84.6 
 (3.4) 
77.7 
 5.3 
446.5 
 2.0 
76.0 
 19.7 
0.1 
 — 
522.6 
 4.6 

 2.7 % £  276.8 
90.7 
 (6.7) 
70.0 
 11.0 
437.5 
 2.1 
90.5 
 (16.0) 
0.2 
 (50.0) 
528.2 
 (1.1) 

Benefits and Expenses
Benefits and Change in Reserves for Future Benefits
Commissions
Deferral of Acquisition Costs
Amortization of Deferred Acquisition Costs
Other Expenses
Total

362.8 
28.7 
(4.3) 
5.1 
81.8 
474.1 

 2.9 
 2.1 
 2.4 
 (3.8) 
 (5.4) 
 1.3 

352.5 
28.1 
(4.2) 
5.3 
86.5 
468.2 

 5.1 
 (1.7) 
 (22.2) 
 (1.9) 
 3.3 
 4.6 

335.5 
28.6 
(5.4) 
5.4 
83.7 
447.8 

Adjusted Operating Income

£ 

72.5 

 33.3 

£ 

54.4 

 (32.3) 

£ 

80.4 

Weighted Average Pound/Dollar Exchange Rate

1.377 

1.287 

1.279 

Operating Ratios (% of Premium Income):

Benefit Ratio
Other Expense Ratio
Adjusted Operating Income Ratio

Persistency:

Group Long-term Disability
Group Life
Supplemental

 79.6 %
 18.0 %
 15.9 %

 89.3 %
 86.5 %
 90.9 %

 78.9 %
 19.4 %
 12.2 %

 88.2 %
 81.8 %
 90.7 %

 76.7 %
 19.1 %
 18.4 %

 89.9 %
 89.0 %
 89.9 %

Year Ended December 31, 2021 Compared with Year Ended December 31, 2020 

Premium income was higher compared to 2020 primarily due to growth in the in-force blocks resulting from the impact of rate 
increases in the group long-term disability product line and higher overall persistency.

Net investment income was higher compared to 2020 due to higher investment income from inflation index-linked bonds and a 
higher level of invested assets, partially offset by a lower yield on fixed-rate bonds.  Our investments in inflation index-linked 
bonds support the claim reserves associated with certain group policies that provide for inflation-linked increases in benefits.  
The change in net investment income attributable to these inflation index-linked bonds is generally offset by a change in the 
reserves for future claim payments related to the inflation index-linked group long-term disability and group life policies.

Benefits experience was unfavorable relative to 2020 due to higher inflation-linked experience in benefits, higher claims 
incidence in the group life product line and lower claim resolutions in the group long-term disability product line that resulted 

74

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
from continued disruptions to health services caused by COVID-19, partially offset by lower claims incidence in the group long-
term disability product line. 

Commissions and the deferral of acquisition costs were slightly higher relative to 2020 due to higher sales and in-force block 
growth.  The amortization of acquisition costs was slightly lower than the prior year due to a decline in the level of the deferred 
asset.  The other expense ratio improved relative to 2020 due to certain prior year expenses related to COVID-19 that did not 
recur and our continued focus on expense management. 

Year Ended December 31, 2020 Compared with Year Ended December 31, 2019 

Premium income increased compared to 2019 due to growth in the in-force blocks and the impact of rate increases in the group 
long-term disability product line.

Net investment income decreased compared to 2019 due to lower miscellaneous investment income that resulted from a higher 
than normal level of bond calls in 2019, a decline in the yield on fixed-rate bonds, and lower investment income from inflation 
index-linked bonds.  The decrease in net investment income attributable to these index-linked bonds was largely offset by a 
decrease in the reserves for future claim payments related to the inflation index-linked group long-term disability and group life 
policies.

Benefits experience was unfavorable relative to 2019 due to lower claim resolutions in the group long-term disability product 
line that resulted from continued disruption in claim processes related to COVID-19 and higher claims incidence in the group life 
product line, partially offset by the impact of lower inflation-linked increases in benefits related to our group products.

Commissions and the deferral of acquisition costs decreased relative to 2019 due to lower sales.  The amortization of acquisition 
costs was generally consistent with the prior year.  The other expense ratio increased relative to 2019 as certain expenses related 
to COVID-19 were mostly offset by our continued focus on expense management.

75

Sales

(in millions of dollars and pounds)

Unum International Sales by Product
Unum UK

Group Long-term Disability
Group Life
Supplemental

Unum Poland
Total Sales

Unum International Sales by Market Sector
Unum UK

Group Long-term Disability and Group Life
Core Market (< 500 employees)
Large Case Market

Subtotal
Supplemental

Unum Poland
Total Sales

Unum UK Sales by Product
Group Long-term Disability
Group Life
Supplemental
Total Sales

Unum UK Sales by Market Sector
Group Long-term Disability and Group Life

Core Market (< 500 employees)
Large Case Market
Subtotal
Supplemental
Total Sales

2021

Year Ended December 31
2020

% Change

% Change

2019

41.4 
31.3 
17.0 
16.1 
105.8 

 9.8 % $ 
 51.9 
 (10.1) 
 21.1 
 16.9 

$ 

41.5 
31.2 
72.7 
17.0 
16.1 
105.8 

30.0 
22.8 
12.3 
65.1 

30.2 
22.6 
52.8 
12.3 
65.1 

 14.6 % $ 
 41.2 
 24.7 
 (10.1) 
 21.1 
 16.9 

$ 

 1.7 % £ 
 41.6 
 (17.4) 
 7.6 

£ 

 6.7 % £ 
 30.6 
 15.8 
 (17.4) 
 7.6 

£ 

37.7 
20.6 
18.9 
13.3 
90.5 

36.2 
22.1 
58.3 
18.9 
13.3 
90.5 

29.5 
16.1 
14.9 
60.5 

28.3 
17.3 
45.6 
14.9 
60.5 

 (12.7) % $ 
 (15.2) 
 (3.1) 
 2.3 
 (9.5) 

$ 

43.2 
24.3 
19.5 
13.0 
100.0 

 (5.2) % $ 
 (24.6) 
 (13.6) 
 (3.1) 
 2.3 
 (9.5) 

$ 

38.2 
29.3 
67.5 
19.5 
13.0 
100.0 

 (12.5) % £ 
 (15.3) 
 (1.3) 
 (10.8) 

£ 

 (5.4) % £ 
 (24.1) 
 (13.5) 
 (1.3) 
 (10.8) 

£ 

33.7 
19.0 
15.1 
67.8 

29.9 
22.8 
52.7 
15.1 
67.8 

$ 

$ 

$ 

$ 

£ 

£ 

£ 

£ 

76

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following discussion of sales results relates only to our Unum UK product lines and is based on functional currency.

Year Ended December 31, 2021 Compared with Year Ended December 31, 2020 

Group long-term disability sales were generally consistent with 2020, with an increase in sales to existing customers in the large 
case market mostly offset by lower sales to new customers in the large case market and lower sales to existing customers in the 
core market.

Group life sales increased in 2021 compared to 2020 due to an increase in sales to new customers in both our core and large case 
markets and higher sales to existing customers in the large case market, partially offset by lower sales to existing customers in 
our core market.

Supplemental sales were lower in 2021 compared to 2020 due primarily to a decline in the group critical illness product, partially 
offset by an increase in dental product sales.

Year Ended December 31, 2020 Compared with Year Ended December 31, 2019 

Group long-term disability sales were lower in 2020 compared to 2019, with lower sales to new and existing customers in both 
the core market and the large case market. 

Group life sales declined in 2020 compared to 2019 due to a decrease in sales to new customers in both our core and large case 
markets and lower sales to existing customers in the large case market, partially offset by higher sales to existing customers in 
our core market. 

Supplemental sales were lower in 2020 compared to 2019 due primarily to a decline in dental product sales, partially offset by an 
increase in the group critical illness product line.

Goodwill

We had total goodwill of $44.5 million for the Unum International segment at December 31, 2021, of which, $39.8 million is 
attributed to the Unum UK reporting unit and $4.7 million is attributed to the Unum Poland reporting unit.  Fair value of our 
reporting units is estimated using a combination of the income and market approaches and the key assumptions used are 
projected earnings and discount rate.  To the extent that the future profitability of these reporting units deteriorates from current 
assumptions, the goodwill related to the reporting units could be at risk for impairment.

Segment Outlook

We are committed to driving growth in the Unum International segment and will build on the capabilities that we believe will 
generate growth and profitability in our businesses over the long term.  For our Unum UK line of business, achieving growth 
within our existing portfolio of products remains a priority.  We will focus on delivering a high quality service and building best 
in class health and wellbeing services to continue to improve retention of our key customers and drive growth in small case 
business.		  We will also maintain our disciplined sales approach.  Within our Unum Poland line of business, we will leverage our 
U.S. and U.K. expertise to grow existing distribution channels and expand our current product offerings.  We continue to invest 
in digital capabilities, technology, and product enhancements which we believe will drive sustainable growth over the long term.

We expect to see increased demand for protection products as a result of the pandemic.  We expect strong premium growth and 
improving claims experience but recognize that we could continue to experience claims volatility in our group life and disability 
product lines.  Despite ongoing economic uncertainty, we believe we are well positioned to capitalize on future growth 
opportunities as the operating environment improves.  As part of our continued pricing discipline and our reserving 
methodology, we continuously monitor emerging interest rate experience and adjust our pricing and reserve discount rates, as 
appropriate.		We will likely continue to experience volatility in net investment income and our benefit ratio due to fluctuations in 
the level of inflation in the U.K.  We continuously monitor key indicators to assess our risks and adjust our business plans 
accordingly to respond to external challenges.

77

Colonial Life Segment 

The Colonial Life segment includes insurance for accident, sickness, and disability products, which includes our dental and 
vision products, life products, and cancer and critical illness products issued primarily by Colonial Life & Accident Insurance 
Company and marketed to employees, on both a group and an individual basis, at the workplace through an independent 
contractor agent sales force and brokers.

Operating Results

Shown below are financial results and key performance indicators for the Colonial Life segment.

(in millions of dollars, except ratios)

Adjusted Operating Revenue
Premium Income

Accident, Sickness, and Disability
Life
Cancer and Critical Illness

Total Premium Income
Net Investment Income
Other Income
Total

Benefits and Expenses
Benefits and Change in Reserves for Future Benefits
Commissions
Deferral of Acquisition Costs
Amortization of Deferred Acquisition Costs
Other Expenses
Total

2021

$  953.3 
384.7 
352.2 
  1,690.2 
172.0 
1.0 
  1,863.2 

910.4 
320.1 
(252.6) 
259.1 
297.0 
  1,534.0 

Year Ended December 31
2020

% Change

% Change

2019

 (2.2) % $  975.1 
376.4 
 2.2 
360.5 
 (2.3) 
  1,712.0 
 (1.3) 
155.7 
 10.5 
1.1 
 (9.1) 
  1,868.8 
 (0.3) 

 0.2 % $  973.4 
351.6 
 7.1 
360.0 
 0.1 
  1,685.0 
 1.6 
148.0 
 5.2 
3.4 
 (67.6) 
  1,836.4 
 1.8 

 0.4 
 (4.2) 
 (7.3) 
 0.5 
 (3.4) 
 — 

906.5 
334.3 
(272.6) 
257.7 
307.5 
  1,533.4 

 4.8 
 (8.3) 
 (12.4) 
 (0.4) 
 (2.3) 
 2.8 

865.0 
364.5 
(311.3) 
258.8 
314.9 
  1,491.9 

Adjusted Operating Income

$  329.2 

 (1.8) 

$  335.4 

 (2.6) 

$  344.5 

Operating Ratios (% of Premium Income):

Benefit Ratio 
Other Expense Ratio
Adjusted Operating Income Ratio 

Persistency:

Accident, Sickness, and Disability
Life
Cancer and Critical Illness

 53.9 %
 17.6 %
 19.5 %

 75.4 %
 85.5 %
 82.4 %

 52.9 %
 18.0 %
 19.6 %

 74.3 %
 83.7 %
 81.8 %

 51.3 %
 18.7 %
 20.4 %

 73.2 %
 83.4 %
 80.6 %

78

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Year Ended December 31, 2021 Compared with Year Ended December 31, 2020

Premium income was lower compared to 2020 due to lower prior period sales, partially offset by favorable persistency.  Net 
investment income was higher in 2021 compared to 2020 due to higher miscellaneous investment income and an increase in the 
level of invested assets, partially offset by a decline in the yield on invested assets.

Benefits experience was unfavorable relative to 2020 due primarily to unfavorable experience in the life product line resulting 
from the impacts of COVID-19.

Commissions and the deferral of acquisition costs were lower compared to 2020 due to lower prior period sales.  The 
amortization of deferred acquisition costs was generally consistent with 2020.  The other expense ratio improved relative to 2020 
due primarily to a decrease in the allowance for expected credit losses and our continued focus on expense management and 
operating efficiencies.

Year Ended December 31, 2020 Compared with Year Ended December 31, 2019

Premium income increased compared to 2019 due to growth in the in-force block resulting from prior period sales growth and 
stable persistency.  Net investment income was higher in 2020 compared to 2019 due to higher miscellaneous investment income 
and an increase in the level of invested assets, partially offset by a decline in the yield on invested assets.

Benefits experience was unfavorable relative to 2019, with unfavorable experience in the life product line, resulting from the 
impacts of COVID-19, partially offset by favorable experience in the cancer and critical illness and accident, sickness, and 
disability product lines.  

Commissions and the deferral of acquisition costs declined relative to 2019 due to lower sales.  The amortization of deferred 
acquisition costs was consistent with 2019.  The other expense ratio improved relative to 2019 due to a decline in sales-related 
expenses and our continued focus on expense management and operating efficiencies.

79

Sales

(in millions of dollars)

Sales by Product
Accident, Sickness, and Disability
Life
Cancer and Critical Illness
Total Sales

Sales by Market Sector
Commercial

Core Market (< 1,000 employees)
Large Case Market
Subtotal 
Public Sector
Total Sales

2021

297.9 
111.0 
70.9 
479.8 

313.2 
68.5 
381.7 
98.1 
479.8 

$ 

$ 

$ 

$ 

Year Ended December 31
2020

% Change

% Change

2019

 13.9 % $ 
 25.0 
 12.9 
 16.1 

$ 

261.5 
88.8 
62.8 
413.1 

 (26.2) % $ 
 (27.6) 
 (29.4) 
 (27.0) 

$ 

354.4 
122.7 
88.9 
566.0 

 17.7 % $ 
 19.3 
 18.0 
 9.6 
 16.1 

$ 

266.2 
57.4 
323.6 
89.5 
413.1 

 (23.0) % $ 
 (29.5) 
 (24.2) 
 (35.6) 
 (27.0) 

$ 

345.7 
81.4 
427.1 
138.9 
566.0 

Year Ended December 31, 2021 Compared with Year Ended December 31, 2020 

During 2021, we have seen an increase in sales for each of our product lines and market sectors relative to 2020 due to a decline 
in disruption to our sales processes caused by COVID-19.  The number of new accounts increased 13.0 percent and average new 
case size decreased 3.2 percent in 2021 compared to 2020.

Year Ended December 31, 2020 Compared with Year Ended December 31, 2019 

During 2020, the impact of COVID-19 caused higher unemployment levels and general uncertainty around the financial 
condition of our customers as well as disruption in our sales processes.  As a result, sales for each of our product lines and 
market sectors declined during 2020 compared to 2019.  The number of new accounts and average new case size decreased 27.9 
percent and 1.9 percent, respectively, in 2020 compared to 2019.

Goodwill

We had goodwill of $27.7 million at December 31, 2021, none of which is currently believed to be at risk for future impairment. 

Segment Outlook

We remain committed to providing employees and their families with simple, modern, and personal benefit solutions.  During 
2022, we will continue to utilize our strong distribution system of independent agents, benefit counselors and broker 
partnerships.  We will also continue to invest in new solutions and digital capabilities to expand our reach and effectiveness, 
driving growth and improving productivity while enhancing the customer experience.  In 2022, we will continue to bring an 
enhanced engagement and enrollment platform to market enabling deeper connections with employees through the enrollment 
process as well as maintaining stronger relationships throughout the customer lifecycle.  We believe our distribution system, 
customer service capabilities, digital and virtual tools, and ability to serve all market sizes position us well for future growth.

In 2022, we expect positive operating trends with full year premium income to grow from the prior year, but at a rate that is 
below pre-pandemic levels.  While we expect our claim experience to improve as impacts from COVID-19 lessen, we could 
continue to experience claims volatility, particularly in our life and disability products.  The lower interest rate environment will 
continue to have an unfavorable impact on our profit margins, and volatility in miscellaneous investment income is likely to 
continue.  While we believe our underlying profitability will remain strong, current economic conditions and increasing 
competition in the voluntary workplace market are risks to achievement of our business plans.  We continuously monitor key 
indicators to assess our risks and adjust our business plans accordingly.

80

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Closed Block Segment

The Closed Block segment consists of group and individual long-term care, individual disability, and other insurance products 
no longer actively marketed.  We discontinued offering individual long-term care in 2009 and group long-term care in 2012.  
Individual disability in this segment generally consists of policies we sold prior to the mid-1990s and entirely discontinued 
selling in 2004.  As of March 2021, we have ceded a significant portion of this individual disability business to a third party 
reinsurer.  See "Executive Summary" herein Item 7 for further discussion.  Other insurance products include group pension, 
individual life and corporate-owned life insurance, reinsurance pools and management operations, and other miscellaneous 
product lines.  

81

Operating Results

Shown below are financial results and key performance indicators for the Closed Block segment.  

(in millions of dollars, except ratios)

Adjusted Operating Revenue
Premium Income
Long-term Care 
Individual Disability
All Other

Total Premium Income
Net Investment Income
Other Income
Total

Benefits and Expenses
Benefits and Change in Reserves for Future Benefits
Commissions

Interest and Debt Expense
Other Expenses
Total

2021

$  704.3 
284.0 
7.5 
995.8 
  1,159.0 
65.1 
  2,219.9 

  1,793.2 

80.5 
— 
203.5 
  2,077.2 

Year Ended December 31
2020

% Change

% Change

2019

 5.6 % $  666.9 
319.6 
7.9 
994.4 
  1,370.3 
66.6 
  2,431.3 

 (11.1) 
 (5.1) 
 0.1 
 (15.4) 
 (2.3) 
 (8.7) 

 2.3 % $  651.6 
374.3 
7.6 
  1,033.5 
  1,404.9 
71.3 
  2,509.7 

 (14.6) 
 3.9 
 (3.8) 
 (2.5) 
 (6.6) 
 (3.1) 

 (47.7) 

  3,426.8 

 60.2 

  2,139.3 

 2.7 
 (100.0) 
 28.2 
 (43.4) 

78.4 
3.1 
158.7 
  3,667.0 

 (3.2) 
 (41.5) 
 8.4 
 54.6 

81.0 
5.3 
146.4 
  2,372.0 

Income (Loss) Before Income Tax and Net Investment 
Gains and Losses
Long-term Care Reserve Increase
Individual Disability Reserve Increase
Group Pension Reserve Increase
Impacts from Closed Block Individual Disability 
Reinsurance Transaction
Amortization of the Cost of Reinsurance
Adjusted Operating Income

142.7 
2.1 
6.4 
25.1 

 (111.5) 
 (98.6) 
N.M.
 43.4 

 (1,235.7) 
151.5 
— 
17.5 

139.3 
79.1 
$  394.7 

 (89.3) 
N.M.
 63.5 

  1,305.5 
2.6 
$  241.4 

N.M.
N.M.
 — 
N.M.

N.M.
N.M.
 75.3 

137.7 
— 
— 
— 

— 
— 
$  137.7 

Interest Adjusted Loss Ratios:

Long-term Care1
Individual Disability2

Operating Ratios (% of Premium Income):

Other Expense Ratio3
Income (Loss) Ratio 
Adjusted Operating Income Ratio 

Persistency:

Long-term Care
Individual Disability

 77.3 %
 67.9 %

 11.9 %
 14.3 %
 39.6 %

 95.6 %
 86.4 %

 68.9 %
 85.1 %

 13.6 %
 (124.3) %
 24.3 %

 94.8 %
 88.0 %

 88.1 %
 78.8 %

 14.2 %

 13.3 %

 95.7 %
 88.1 %

1Excludes the $2.1 million reserve increase for the year ended 2021 related to the assumption update that occurred during the 
third quarter of 2021.  Excludes the $151.5 million reserve increase for the year ended 2020 that occurred during the fourth 
quarter of 2020.

82

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
2Excludes the $133.1 million reserve recognition for the year ended 2021 related to the second phase of the reinsurance 
transaction that occurred during the first quarter of 2021.  Also excluded from the year ended 2021 is the $6.4 million reserve 
increase related to the assumption update that occurred during the third quarter of 2021.  Excludes the $1,284.5 million 
reserve recognition for the year ended 2020 related to the first phase of the reinsurance transaction that occurred during the 
fourth quarter of 2020.
3Excludes $79.1 million of amortization of the cost of reinsurance during the during the year ended 2021 and $6.2 million of 
transaction costs related to the reinsurance transaction that occurred during the first quarter of 2021.  Excludes $2.6 million of 
amortization of the cost of reinsurance during the year ended 2020 and $21.0 million of transactions costs related to the 
reinsurance transaction that occurred during the fourth quarter of 2020. 

N.M. = not a meaningful percentage

Year Ended December 31, 2021 Compared with Year Ended December 31, 2020 

Premium income for long-term care increased compared to 2020 due to rate increases, partially offset by policy terminations.  
We continue to file requests with various state insurance departments for premium rate increases on certain of our individual and 
group long-term care policies which reflect assumptions as of the date of filings.  In states for which a rate increase is submitted 
and approved, we routinely provide customers options for coverage changes or other approaches that might fit their current 
financial and insurance needs.  Premium income for individual disability decreased compared to 2020 due to policy terminations 
and maturities.

Net investment income was lower relative to 2020 primarily due to a decrease in the level of invested assets supporting 
individual disability resulting from the reinsurance transaction and a decline in the yield on invested assets, partially offset by 
higher miscellaneous investment income, primarily related to increases in the NAV on our private equity partnerships.

Other income, which primarily includes the underlying results and associated net investment income of certain assumed blocks 
of individual disability reinsured business, was generally consistent compared to 2020.

The interest adjusted loss ratio for long-term care, excluding the reserve increases as previously discussed, was less favorable 
compared to 2020 driven primarily by lower claimant mortality and higher submitted claims, but continues to be favorable 
compared to our long-term expectations.  The interest adjusted loss ratio for individual disability, excluding the reserve increase 
related to the assumption update and the reserve recognition impacts from the reinsurance transaction, was favorable relative to 
2020 driven primarily by lower submitted claims.  Also impacting benefits experience for the Closed Block segment in 2021 was 
the previously discussed group pension reserve increase within our "All Other" product line.  Excluding this group pension 
reserve increase, benefits experience for the "All Other" product line was consistent with our expectations.  See "Executive 
Summary” contained herein in Item 7 and Note 6 of the "Notes to Consolidated Financial Statements" contained herein in Item 8 
for further discussion on the reserve assumption updates.

We no longer have interest and debt expense due to the December 2020 redemption of the senior secured notes issued by 
Northwind Holdings, LLC (Northwind Holdings).

The other expense ratio, excluding certain transaction costs incurred and the amortization of cost of reinsurance related to the 
previously discussed reinsurance transaction, was lower than 2020 driven by expense allowances related to the reinsurance 
transaction and our continued focus on expense management and operating efficiencies.

Year Ended December 31, 2020 Compared with Year Ended December 31, 2019 

Premium income for long-term care was higher compared to 2019, with rate increases more than offsetting policy terminations.   
Premium income for individual disability was lower compared to 2019 due to policy terminations and maturities as well as a 
one-time reinsurance cost related to a small block of policies during the first quarter of 2020.

Net investment income was lower relative to 2019 primarily due to a lower yield on invested assets, a decrease in the level of 
invested assets supporting individual disability resulting from the reinsurance transaction, and fluctuations in the NAV on our 
private equity partnerships that reflect the impact of COVID-19 on economic conditions throughout the year.  These impacts 
were partially offset by an increase in the level of invested assets supporting long-term care.  Other income decreased compared 
to 2020 due to expected terminations and maturities in certain assumed blocks of individual disability business.

The interest adjusted loss ratio for long-term care, excluding the previously discussed reserve increase, was favorable to our 
expectations driven primarily by higher claimant mortality and lower submitted claims.  The interest adjusted loss ratio for 

83

individual disability, excluding the impacts from the reinsurance transaction, was unfavorable relative to 2019 driven by overall 
unfavorable claims activity and the impact of the one-time reinsurance cost during the first quarter of 2020.  Also impacting 
benefits experience for the Closed Block segment was the previously discussed group pension reserve increase within our "All 
Other" product line.  Excluding this group pension reserve increase, benefits experience for the "All Other" product line was 
consistent with our expectations.   See "Executive Summary” contained herein in this Item 7 and in Note 6 of the "Notes to 
Consolidated Financial Statements" contained herein in Item 8 for further discussion on the reserve assumption updates.

Interest and debt expense was lower than 2019 due to the principal repayments on the outstanding debt issued by Northwind 
Holdings.  In December 2020, Northwind Holdings redeemed the remaining $35.0 million of principal on the Northwind notes, 
and was released of any contractual collateral requirements.  

The other expense ratio, excluding certain costs incurred and the amortization of cost of reinsurance related to the previously 
discussed reinsurance transaction in the fourth quarter of 2020, was lower than 2019 due to our continued focus on expense 
management and operating efficiencies, partially offset by a decline in premium income for individual disability.

Segment Outlook

We will continue to execute on our well-defined strategy of implementing long-term care premium rate increases, efficient 
capital management, improved financial analysis, and operational effectiveness.  We will continue to explore structural options 
to enhance financial flexibility.  Despite continued anticipated premium rate increases in our long-term care business, we expect 
overall premium income and adjusted operating revenue to decline over time as these closed blocks of business wind down.  We 
will likely experience volatility in net investment income due to fluctuations of miscellaneous investment income and the 
increased allocation towards alternative assets, primarily private equity partnership investments, in the long-term care product 
line portfolio.  We record changes in our share of the NAV of the partnerships in net investment income.  We receive financial 
information related to our investments in partnerships and generally record investment income on a one-quarter lag in 
accordance with our accounting policy.  As these net asset values are volatile and can fluctuate materially with changes in market 
economic conditions, there may possibly be significant movements up or down in future periods as conditions change.  We 
continuously monitor key indicators to assess our risks and adjust our business plans accordingly.

Profitability of our long-tailed products is affected by claims experience related to mortality and morbidity, resolutions, 
investment returns, premium rate increases, and persistency.  We believe that the interest adjusted loss ratio for long-term care 
will be relatively flat over the long term, but may continue to experience quarterly volatility, particularly in the near term as our 
claim block matures and as we continue the implementation of premium rate increases.  Specific to our long-term care line of 
business, which is in loss recognition and should report levels of benefits plus operating expenses that equal the gross premium 
reported, we expect the long term interest adjusted loss ratio to be in the 85 to 90 percent range with some quarterly volatility.  
Claim resolution rates, which measure the resolution of claims from recovery, deaths, settlements, and benefit expirations, are 
very sensitive to operational and external factors and can be volatile.  Our claim resolution rate assumption used in determining 
reserves is our expectation of the resolution rate we will experience over the life of the block of business and will vary from 
actual experience in any one period.  It is possible that variability in any of our reserve assumptions, including, but not limited to, 
interest rates, mortality, morbidity, resolutions, premium rate increases, benefit change elections, and persistency, could result in 
a material impact on the adequacy of our reserves, including adjustments to reserves established under loss recognition. 

As a result of the execution of the reinsurance transaction related to our Closed Block individual disability line of business where 
we have fully ceded a significant portion of this business, we expect that the primary impact on earnings will be the amortization 
of the cost of reinsurance for that agreement which we expect will be approximately $70 million for 2022.  The cost of 
reinsurance will continue to be amortized on a declining trajectory consistent with the expected run-off pattern of the ceded 
reserves, which we estimate to be approximately 25 years.  Due to the relatively small amount of business that has been retained, 
we expect that the interest adjusted loss ratio will be more volatile from period to period and we expect minimal earnings related 
to the retained business.  

In consideration of the COVID-19 pandemic and related impacts, we would expect our Closed Block segment earnings to return 
to pre-pandemic levels as the impact of COVID-19 lessens, but we could temporarily experience greater than normal volatility 
across multiple risk factors.  Specific to our long-term care line of business, we expect that we may experience additional 
volatility as it relates to mortality, incidence, and interest rates.

84

Corporate Segment

The Corporate segment includes investment income on corporate assets not specifically allocated to a line of business, interest 
expense on corporate debt other than non-recourse debt, and certain other corporate income and expenses not allocated to a line 
of business. 

Operating Results 

(in millions of dollars)

Adjusted Operating Revenue
Net Investment Income
Other Income
Total

2021

Year Ended December 31
2020

% Change

% Change

2019

$ 

27.9 
6.2 
34.1 

 184.7 % $ 
N.M.
N.M.

9.8 
1.1 
10.9 

 (52.2) % $ 
 (64.5) 
 (53.8) 

20.5 
3.1 
23.6 

Interest, Debt, and Other Expenses

305.3 

 23.3 

247.7 

 3.4 

239.5 

Loss Before Income Tax and Net Investment Gains and 
Losses
Impairment Loss on Internal-Use Software
Cost Related to Early Retirement of Debt
Impairment Loss on ROU Asset
Cost Related to Organizational Design Update
Adjusted Operating Loss

(271.2) 
12.1 
67.3 
13.9 
— 
(177.9) 

 (14.5) 
N.M.
N.M.
 9.4 
N.M.
 11.4 

$ 

(236.8) 
— 
— 
12.7 
23.3 
(200.8) 

$ 

 (9.7) 
 — 
N.M.
N.M.
N.M.
 (6.5) 

(215.9) 
— 
27.3 
— 
— 
(188.6) 

$ 

N.M. = not a meaningful percentage

Year Ended December 31, 2021 Compared with Year Ended December 31, 2020 

Adjusted operating loss, which excludes the items listed above, decreased in 2021 relative to 2020, due primarily to higher net 
investment income, which resulted from an increase in the yield on invested assets.  

Year Ended December 31, 2020 Compared with Year Ended December 31, 2019 

Adjusted operating loss, which excludes the items listed above, increased in 2020 relative to 2019, due primarily to lower net 
investment income, which resulted from a decrease in the yield on invested assets.  Interest, debt, and other expenses in 2020 
were generally consistent with 2019 with higher interest expense resulting from a higher level of outstanding debt, mostly offset 
by lower pension costs in 2020.  

See "Executive Summary” contained herein in this Item 7 and in Notes 8, 13, and 15 of the "Notes to Consolidated Financial 
Statements" contained herein in Item 8 for further discussion on the impairment loss on internal-use software, costs related to the 
early retirement of debt, the ROU asset impairments, and the costs related to the organizational design update.

Segment Outlook

We expect to continue to generate excess capital on an annual basis through the statutory earnings in our insurance subsidiaries 
and believe we are well positioned with flexibility to preserve our capital strength while also returning capital to our 
shareholders.  We may experience volatility in net investment income based on both the composition and level of invested assets 
that we allocate to our products from period to period.

85

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Investments

Overview

Our investment portfolio is well diversified by type of investment and industry sector.  We have established an investment 
strategy that we believe will provide for adequate cash flows from operations and allow us to hold our securities through periods 
where significant decreases in fair value occur.  We believe our emphasis on risk management in our investment portfolio has 
positioned us well and generally reduced the volatility in our results.

We have a formal investment policy that includes overall quality and diversification objectives and establishes limits by asset 
class, investment rating, and single issuer.  The majority of our investments are in investment-grade publicly traded securities.  
This ensures the desired liquidity and preserves the capital value of our portfolios, although due to the long-term nature of our 
insurance liabilities we are also able to invest in less liquid investments to obtain superior returns within the limits of our 
investment policy.  Our asset mix guidelines and limits are established by us, reviewed by the risk and finance committee of 
Unum Group's board of directors, and approved by the boards of directors of our insurance subsidiaries.  We review our policies 
and guidelines annually, or more frequently if deemed necessary, and recommend adjustments as appropriate.

See "Critical Accounting Estimates" contained herein in this Item 7 for further discussion of our valuation of investments.

Closed Block Individual Disability Reinsurance Transaction

As part of the second phase of the Closed Block individual disability reinsurance transaction entered into in March 2021 with 
Commonwealth, we transferred fixed maturity securities of $226.8 million on an amortized cost basis and $293.7 million on a 
fair value basis, and recorded a total realized investment gain from the transfer of these securities, including a related net gain 
from cash flow hedges, of $67.6 million.  In 2020, as part of the first phase of the Closed Block individual disability reinsurance 
transaction, we transferred fixed maturity securities of $4,686.8 million on an amortized cost basis and $5,958.4 million on a fair 
value basis, and we recorded a total realized investment gain from the transfer of these securities, including a related net gain 
from cash flow hedges of $1,302.3 million.  Although we transferred a significant portion of our fixed maturity security portfolio 
as part of this transaction, the overall credit profile of our remaining portfolio has not changed.  See "Executive Summary" 
contained herein in this Item 7 for further information on the reinsurance transaction.

86

   Fixed Maturity Securities

The fair values and associated unrealized gains and losses of our fixed maturity securities portfolio, by industry classification, 
are as follows:

(in millions of dollars)

Fixed Maturity Securities - By Industry Classification
As of December 31, 2021

Fair Value of 
Fixed 
Maturity 
Securities 
with Gross 
Unrealized 
Loss

Gross 
Unrealized 
Loss

Fair Value of 
Fixed 
Maturity 
Securities 
with Gross 
Unrealized 
Gain

Gross 
Unrealized 
Gain

Net 
Unrealized 
Gain

Classification

Fair Value

Basic Industry
Capital Goods
Communications
Consumer Cyclical
Consumer Non-Cyclical
Energy
Financial Institutions
Mortgage/Asset-Backed
Sovereigns
Technology
Transportation
U.S. Government Agencies and 
Municipalities

Public Utilities
Total

$ 

3,138.8  $ 
3,913.6 
2,765.0 
1,584.0 
7,062.7 
3,580.6 
3,899.2 
609.7 
1,146.6 
1,873.6 
2,038.6 

356.6  $ 
531.7 
442.2 
180.6 
1,048.0 
562.3 
361.9 
50.4 
194.6 
133.2 
240.9 

249.1  $ 
263.4 
187.1 
160.0 
418.9 
135.2 
589.3 
29.3 
245.1 
173.6 
169.1 

4.8  $ 
7.1 
4.7 
4.7 
13.9 
4.8 
14.3 
— 
20.7 
4.6 
3.7 

2,889.7  $ 
3,650.2 
2,577.9 
1,424.0 
6,643.8 
3,445.4 
3,309.9 
580.4 
901.5 
1,700.0 
1,869.5 

5,307.6 
6,416.0 
43,336.0  $ 

697.3 
1,149.6 
5,949.3  $ 

336.1 
280.9 
3,237.1  $ 

$ 

7.0 
9.8 
100.1  $ 

4,971.5 
6,135.1 
40,098.9  $ 

361.4 
538.8 
446.9 
185.3 
1,061.9 
567.1 
376.2 
50.4 
215.3 
137.8 
244.6 

704.3 
1,159.4 
6,049.4 

87

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following two tables show the length of time our investment-grade and below-investment-grade fixed maturity securities 
portfolios had been in a gross unrealized loss position as of December 31, 2021 and at the end of the prior four quarters.  The 
relationships of the current fair value to amortized cost are not necessarily indicative of the fair value to amortized cost 
relationships for the securities throughout the entire time that the securities have been in an unrealized loss position nor are they 
necessarily indicative of the relationships after December 31, 2021.  The increase in the unrealized loss on investment-grade 
fixed maturity securities during 2021 was due primarily to an increase in U.S. Treasury rates, while the decrease in the 
unrealized loss on below-investment-grade fixed maturity securities during 2021 was due primarily to a decrease in credit 
spreads, partially offset by the increase in U.S. Treasury rates.  

Unrealized Loss on Investment-Grade Fixed Maturity Securities 
Length of Time in Unrealized Loss Position

(in millions of dollars)

Fair Value < 100% >= 70% of Amortized Cost

<= 90 days
> 90 <= 180 days
> 180 <= 270 days
> 270 days <= 1 year
> 1 year <= 2 years
> 2 years <= 3 years
Sub-total

December 31 September 30

June 30

March 31

2021

2020
December 31

$ 

29.9  $ 
29.4 
0.7 
21.8 
5.1 
— 
86.9 

42.8  $ 
0.2 
26.3 
1.4 
3.9 
— 
74.6 

6.1  $ 
30.2 
3.0 
3.0 
2.2 
— 
44.5 

122.1  $ 
6.1 
10.4 
2.1 
6.9 
2.3 
149.9 

3.8 
3.9 
1.5 
6.4 
0.1 
2.3 
18.0 

Fair Value < 70% >= 40% of Amortized Cost

> 270 days <= 1 year

1.5 

— 

— 

— 

— 

Total

$ 

88.4  $ 

74.6  $ 

44.5  $ 

149.9  $ 

18.0 

88

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Unrealized Loss on Below-Investment-Grade Fixed Maturity Securities
Length of Time in Unrealized Loss Position

(in millions of dollars)

Fair Value < 100% >= 70% of Amortized Cost

<= 90 days
> 90 <= 180 days
> 180 <= 270 days
> 270 days <= 1 year
> 1 year <= 2 years
> 2 years <= 3 years
> 3 years
Sub-total

December 31 September 30

June 30

March 31

2021

2020
December 31

$ 

0.8  $ 
0.3 
— 
2.2 
2.5 
0.3 
5.6 
11.7 

0.4  $ 
— 
2.0 
2.1 
2.6 
0.2 
4.8 
12.1 

0.3  $ 
2.4 
2.9 
— 
2.8 
— 
7.2 
15.6 

3.9  $ 
3.8 
— 
— 
5.8 
0.4 
8.5 
22.4 

4.0 
— 
1.6 
7.8 
1.9 
5.0 
7.4 
27.7 

Fair Value < 70% >= 40% of Amortized Cost

> 1 year <= 2 years

— 

— 

— 

5.4 

10.2 

Total

$ 

11.7  $ 

12.1  $ 

15.6  $ 

27.8  $ 

37.9 

At December 31, 2021, we held one investment-grade fixed maturity security with a gross unrealized loss greater than $10.0 
million.  The security was a foreign government debt obligation and had a fair value of $172.0 million and a gross unrealized 
loss of $14.6 million. 

We had no individual net investment losses of $10.0 million or greater from credit losses or sales of fixed maturity securities 
during 2021. 

During the first quarter of 2020, we recognized the following credit losses greater than $10 million:

•

•

•

$20.8 million on fixed maturity securities issued by an oil and gas producer.  The profitability of the company was 
impacted by the decline in oil prices which, given the environment at the time, may have made near term debt 
maturities difficult to refinance.  We changed our intent to hold this security in the second quarter of 2020 and 
recognized a $1.4 million loss on the sale of the security in addition to the credit loss previously recorded.

$17.1 million on fixed maturity securities issued by an oil and gas producer.  The profitability of the company was 
impacted by the decline in oil prices and the company had a high level of debt.  The company filed for bankruptcy as 
expected in early April 2020.  We changed our intent to hold this security in the third quarter of 2020 and recognized a 
$1.0 million loss on the sale of the security in addition to the credit loss previously recorded.

$10.2 million on fixed maturity securities issued by a paper company whose sales of lumber and other products were 
impacted by the slowdown in the economy.  As a result of an improvement in lumber and other products, during the 
fourth quarter of 2020, we reversed the remainder of the allowance for credit losses that we had recognized in the 
previous quarters of 2020.

During the remainder of 2020, we did not experience any credit losses exceeding $10 million.  We had no individual net 
investment losses of $10.0 million or greater from sales of fixed maturity securities in 2020.  We had one net investment loss of 
$20.8 million from impairments and one individual net investment loss of $15.6 million from the sale of fixed maturity securities 
during 2019. 

As of December 31, 2021, the amortized cost net of allowance for credit losses and fair value of our below-investment-grade 
fixed maturity securities was $2,754.2 million and $2,977.0 million, respectively, and our below-investment-grade fixed maturity 
securities as a percentage of our total investment portfolio decreased from 6.7 percent at December 31, 2020 to 5.8 percent at 

89

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
December 31, 2021 on a fair value basis.  Below-investment-grade securities are inherently riskier than investment-grade 
securities since the risk of default by the issuer, by definition and as exhibited by bond rating, is higher.  Also, the secondary 
market for certain below-investment-grade issues can be highly illiquid.  Additional downgrades may occur, but we do not 
anticipate any liquidity problems resulting from our investments in below-investment-grade securities, nor do we expect these 
investments to adversely affect our ability to hold our other investments to maturity. 

Fixed Maturity Securities - Foreign Exposure

Our investments in issuers in foreign countries are chosen for specific portfolio management purposes, including asset and 
liability management and portfolio diversification across geographic lines and sectors to minimize non-market risks.  In our 
approach to investing in fixed maturity securities, specific investments within approved countries and industry sectors are 
evaluated for their market position and specific strengths and potential weaknesses.  For each security, we consider the political, 
legal, and financial environment of the sovereign entity in which an issuer is domiciled and operates.  The country of domicile is 
based on consideration of the issuer's headquarters, in addition to location of the assets and the country in which the majority of 
sales and earnings are derived.  We do not have exposure to foreign currency risk, as the cash flows from these investments are 
either denominated in currencies or hedged into currencies to match the related liabilities.  We continually evaluate our foreign 
investment risk exposure.

Mortgage Loans

The carrying value of our mortgage loan portfolio was $2,560.4 million and $2,432.1 million at December 31, 2021 and 2020, 
respectively.  Our investments in mortgage loans are carried at amortized cost less an allowance for credit losses which was $8.3 
million and $13.1 million at December 31, 2021 and 2020, respectively.  Our mortgage loan portfolio is comprised entirely of 
commercial mortgage loans.  Our mortgage loan portfolio is well diversified geographically and among property types.  Due to 
conservative underwriting, the incidence of problem mortgage loans and foreclosure activity continues to be low.  We held no 
impaired mortgage loans at December 31, 2021 or 2020.   See Notes 1 and 3 in the "Notes to Consolidated Financial Statements" 
contained herein in Item 8 for further discussion of our mortgage loan portfolio and the allowance for expected credit losses. 

Private Equity Partnerships

The carrying value of our investments in private equity partnerships was $978.6 million and $747.5 million at December 31, 
2021 and 2020, respectively.  These partnerships are passive in nature and represent funds that are primarily invested in private 
credit, private equity, and real assets.  The carrying value of the partnerships is based on our share of the partnership's NAV and 
changes in the carrying value are recorded as a component of net investment income.  We receive financial information related to 
our investments in partnerships and generally record investment income on a one-quarter lag in accordance with our accounting 
policy.  We recorded net investment income totaling $165.4 million, $19.8 million, and $31.7 million for the years ended 
December 31, 2021, 2020, and 2019, respectively.  The majority of our investments in partnerships are not redeemable.  
Distributions received from the funds arise from income generated by the underlying investments as well as the liquidation of the 
underlying investments.  There is generally not a public market for these investments.  We had $753.2 million of commitments 
for additional investments in the partnerships at December 31, 2021 which may or may not be funded.  See Note 2 in the "Notes 
to Consolidated Financial Statements" contained herein in Item 8 for further discussion of our private equity partnerships.

Derivative Financial Instruments

We use derivative financial instruments primarily to manage reinvestment, duration, foreign currency, and credit risks.  
Historically, we have utilized current and forward-starting interest rate swaps, options on forward-starting interest rate swaps and 
U.S. Treasury rates, current and forward-starting currency swaps, forward treasury locks, currency forward contracts, forward 
contracts on specific fixed income securities, and credit default swaps.  Credit exposure on derivatives is limited to the value of 
those contracts in a net gain position, including accrued interest receivable less collateral held.  Our credit exposure on 
derivatives was $1.3 million at December 31, 2021.  We held $32.0 million of cash collateral from our counterparties at 
December 31, 2021.  The carrying value of fixed maturity securities posted as collateral to our counterparties was $27.6 million 
at December 31, 2021.  We believe that our credit risk is mitigated by our use of multiple counterparties, all of which have an 
investment-grade credit rating, and by our use of cross-collateralization agreements.

90

Other

Our exposure to non-current investments, defined as foreclosed real estate and invested assets which are delinquent as to interest 
and/or principal payments, totaled $19.8 million and $20.8 million on a fair value basis at December 31, 2021 and 2020, 
respectively. 

See Notes 3 and 4 of the "Notes to Consolidated Financial Statements" contained herein in Item 8 for further discussion of our 
investments and our derivative financial instruments.

Liquidity and Capital Resources

Overview 

Our liquidity requirements are met primarily by cash flows provided from operations, principally in our insurance subsidiaries.  
Premium and investment income, as well as maturities and sales of invested assets, provide the primary sources of cash.  Debt 
and/or securities offerings provide additional sources of liquidity.  Cash is applied to the payment of policy benefits, costs of 
acquiring new business (principally commissions), operating expenses, and taxes, as well as purchases of new investments.  

We have established an investment strategy that we believe will provide for adequate cash flows from operations.  We attempt to 
match our asset cash flows and durations with expected liability cash flows and durations to meet the funding requirements of 
our business.  However, deterioration in the credit market may delay our ability to sell our positions in certain of our fixed 
maturity securities in a timely manner and adversely impact the price we receive for such securities, which may negatively 
impact our cash flows.  Furthermore, if we experience defaults on securities held in the investment portfolios of our insurance 
subsidiaries, this will negatively impact statutory capital, which could reduce our insurance subsidiaries' capacity to pay 
dividends to our holding companies.  A reduction in dividends to our holding companies could force us to seek external 
financing to avoid impairing our ability to pay dividends to our stockholders or meet our debt and other payment obligations. 

Our policy benefits are primarily in the form of claim payments, and we have minimal exposure to the policy withdrawal risk 
associated with deposit products such as individual life policies or annuities.  A decrease in demand for our insurance products or 
an increase in the incidence of new claims or the duration of existing claims could negatively impact our cash flows from 
operations.  However, our historical pattern of benefits paid to revenues is generally consistent, even during cycles of economic 
downturns, which serves to minimize liquidity risk.

The liquidity requirements of the holding company Unum Group include common stock dividends, interest and debt service, and 
ongoing investments in our businesses.  Unum Group's liquidity requirements are met by assets held by Unum Group and our 
intermediate holding companies, dividends from primarily our insurance subsidiaries, and issuance of common stock, debt, or 
other capital securities and borrowings from our existing credit facility, as needed.  As of December 31, 2021, Unum Group and 
our intermediate holding companies had available holding company liquidity of $1,515 million that was held primarily in bank 
deposits, commercial paper, money market funds, corporate bonds, and asset backed securities.  No significant restrictions exist 
on our ability to use or access funds in any of our U.S. or foreign intermediate holding companies.  Dividends repatriated from 
our foreign subsidiaries are eligible for 100 percent exemption from U.S. income tax but may be subject to withholding tax and/
or tax on foreign currency gain or loss.

As part of our capital deployment strategy, we may repurchase shares of Unum Group's common stock, as authorized by our 
board of directors.  During the first nine months of 2021, we did not have an open share repurchase program and did not 
repurchase any shares.  In October 2021, our board of directors authorized the repurchase of up to $250.0 million of Unum 
Group's outstanding common stock through December 2022, with the timing and amount of repurchase activity to be based on 
market conditions and other considerations, including the level of available cash, alternative uses for cash, and our stock price.  
In November 2021, we entered into and settled an accelerated stock repurchase agreement with a financial counterparty to 
repurchase $50.0 million of Unum Group's common stock in aggregate.  As part of this transaction, we paid $50.0 million to the 
financial counterparty and received 1.9 million shares of our common stock.  The dollar value of shares remaining under the 
current repurchase program was approximately $200 million at December 31, 2021.  See Note 10 of the "Notes to Consolidated 
Financial Statements" contained herein in Item 8. 

Liquidity and Capital Resource Considerations - COVID-19

We have strengthened our liquidity position through actions such as maintaining a high level of short-term investments and a 
high level of collateral from certain of our U.S. insurance subsidiaries posted with regional FHLBs.  In November 2021, we 

91

entered into a 20-year facility agreement with a Delaware trust that gives us the right to issue and to sell to the trust, up to $400.0 
million of 4.046% senior notes in exchange for a corresponding amount of U.S. Treasury securities held by the trust.  We believe 
we have the appropriate liquidity and access to capital to avoid significant disruption to our operations.  We have not yet 
experienced a significant impact to our liquidity as a result of the collection of premiums and submitted claims activity; however, 
we continually monitor the development of these items.

As of December 31, 2021, we have borrowed $160.9 million of funds through our memberships with the regional FHLBs.  
Similar to our previous advances, these funds are used for the purpose of investing in either short-term investments or fixed 
maturity securities and have additional borrowing capacity of approximately $992 million that can be utilized for liquidity if the 
need arises.  Additionally, we have access to an unsecured revolving credit facility that allow us to borrow up to a total of $500 
million.  There are currently no outstanding borrowings on this facility, but we remain in compliance with required covenants 
should we choose to borrow in the future.  We have no significant upcoming debt maturities until 2024.  We continue to meet the 
financial covenants contained in our current debt agreements and credit facilities, and we expect that we will continue to meet 
those covenants in subsequent periods.

See "Debt, Credit Facilities and Other Sources of Liquidity" and "Transfers of Financial Assets" for further discussion of our 
debt arrangements, credit facilities, facility agreement for contingent debt issuance, and of our FHLB arrangements contained 
herein in this Item 7.  For further discussion of the key considerations regarding the impacts of COVID-19 see "Executive 
Summary" herein in this Item 7.

Closed Block Individual Disability Reinsurance Transaction

In December 2020, we completed the first phase of a reinsurance transaction, pursuant to which Provident, Paul Revere, and 
Unum America, wholly-owned domestic insurance subsidiaries of Unum Group and collectively referred to as "the ceding 
companies", each entered into separate reinsurance agreements with Commonwealth to reinsure, on a coinsurance basis effective 
as of July 1, 2020, approximately 75 percent of the Closed Block individual disability insurance business, primarily direct 
business written by the ceding companies.  In March 2021, we completed the second phase of the reinsurance transaction, 
pursuant to which the ceding companies and Commonwealth amended and restated their respective reinsurance agreements to 
reinsure on a coinsurance and modified coinsurance basis effective as of January 1, 2021, a substantial portion of the remaining 
Closed Block individual disability business that was not ceded in December 2020, primarily business previously assumed by the 
ceding companies.  Commonwealth established and will maintain collateralized trust accounts for the benefit of the ceding 
companies to secure its obligations under the reinsurance agreements.

In connection with the first phase of the reinsurance transaction which occurred in December 2020, the ceding companies paid a 
total ceding commission to Commonwealth of $437.7 million.  In connection with the second phase of the reinsurance 
transaction which occurred in March 2021, Commonwealth paid a ceding commission to the ceding companies of $18.2 million.  
The ceding companies transferred assets, which consisted primarily of cash and fixed maturity securities, of $6,669.8 million and 
$767.0 million for the first phase in December 2020 and the second phase in March 2021, respectively.  We released 
approximately $400 million of capital during the fourth quarter of 2020 as a result of the closing of the first phase of the 
transaction.  We released approximately $200 million of capital during the first quarter of 2021 as a result of the closing of the 
second phase of the transaction.

See "Reinsurance" contained herein in Item 1; "Segment Results" and "Executive Summary" contained herein in Item 7, and 
Notes 12 and 16 of the "Notes to Consolidated Financial Statements" contained herein in Item 8 for further discussion on the 
impacts related to this reinsurance transaction.

Cash Available from Subsidiaries 

Unum Group and certain of its intermediate holding company subsidiaries depend on payments from subsidiaries to pay 
dividends to stockholders, to pay debt obligations, and/or to pay expenses.  These payments by our insurance and non-insurance 
subsidiaries may take the form of dividends, operating and investment management fees, and/or interest payments on loans from 
the parent to a subsidiary.  

Restrictions under applicable state insurance laws limit the amount of dividends that can be paid to a parent company from its 
insurance subsidiaries in any 12-month period without prior approval by regulatory authorities.  For life insurance companies 
domiciled in the U.S., that limitation generally equals, depending on the state of domicile, either ten percent of an insurer's 
statutory surplus with respect to policyholders as of the preceding year end or the statutory net gain from operations, excluding 

92

net realized capital gains and losses, of the preceding year.  The payment of dividends to a parent company from a life insurance 
subsidiary is generally further limited to the amount of unassigned funds.    

Unum America cedes blocks of business to Fairwind Insurance Company (Fairwind), which is an affiliated captive reinsurance 
subsidiary domiciled in the United States.  The ability of Fairwind to pay dividends to Unum Group will depend on its 
satisfaction of applicable regulatory requirements and on the performance of the business reinsured by Fairwind.  Fairwind did 
not pay dividends in 2021 nor do we anticipate that Fairwind will pay dividends in 2022.  Unum Group made $285.0 million in 
capital contributions to Fairwind during 2021 in order to ensure Fairwind has an appropriate level of capital supporting the 
business assumed from Unum America, including establishing the premium deficiency reserve resulting from the agreement 
between Unum America and the Maine Bureau of Insurance (MBOI).      

In connection with a financial examination of Unum America, which closed at the end of the second quarter of 2020, the MBOI 
concluded that Unum America’s long-term care statutory reserves are deficient by $2.1 billion as of December 31, 2018, the 
financial statement date of the examination period.  The amount reserves are deficient by may increase or decrease over time 
based on changes in assumed reinvestment rates, policyholder inventories, rate increase activity, and the underlying growth in 
the locked in statutory reserve basis as well as updates to other long term actuarial assumptions.  The MBOI granted permission 
to Unum America on May 1, 2020, to phase in the additional statutory reserves over seven years beginning with year-end 2020 
and ending with year-end 2026.  During the fourth quarter of 2020, reserves were deficient by approximately $2.3 billion, prior 
to the 2020 phase-in adjustment.  The increase in the reserve deficiency from the original $2.1 billion as of December 31, 2018 
was primarily driven by changes in the assumed reinvestment rate.  The 2020 phase-in amount was recorded in the fourth quarter 
of 2020 and was approximately $229 million, resulting in $2.1 billion remaining to be phased in as of December 31, 2020.  
During the fourth quarter of 2021, reserves were deficient by approximately $2.7 billion, prior to the 2021 phase in adjustment.  
The increase in the reserve deficiency from the balance as of December 31, 2020 was primarily driven by changes in the 
assumed reinvestment rate.  The 2021 phase in amount was recorded in the fourth quarter of 2021 and was approximately $438 
million, resulting in approximately $2.3 billion remaining to be phased in as of December 31, 2021.  The phase in amounts for 
both 2020 and 2021 were funded using cash flows from operations and capital contributions from Unum Group.  This 
strengthening is incorporated by using explicitly agreed upon margins into our existing assumptions for annual statutory reserve 
adequacy testing.  These actions add margin to Unum America's best estimate assumptions.  Our long-term care reserves and 
financial results reported under generally accepted accounting principles are not affected by the MBOI’s examination 
conclusion.  We plan to fund the additional statutory reserves with expected cash flows and capital contributions from Unum 
Group. 

The ability of Unum Group and certain of its intermediate holding company subsidiaries to continue to receive dividends from 
their insurance subsidiaries also depends on additional factors such as RBC ratios and capital adequacy and/or solvency 
requirements, funding growth objectives at an affiliate level, and maintaining appropriate capital adequacy ratios to support 
desired ratings.  The RBC ratios for our U.S. insurance subsidiaries at December 31, 2021 are in line with our expectations and 
are significantly above the level that would require state regulatory action.

Unum Group and/or certain of its intermediate holding company subsidiaries may also receive dividends from our U.K. 
subsidiaries, the payment of which may be subject to applicable insurance company regulations and capital guidance in the U.K. 
Unum Limited is subject to the requirements of Solvency II, an European Union (EU) directive that is part of retained UK law 
pursuant to the European Union (Withdrawal) Act 2018, which prescribes capital requirements and risk management standards 
for the European insurance industry.  Our U.K. holding company is also subject to the Solvency II requirements relevant to 
insurance holding companies, while its subsidiaries (the Unum UK Solvency II Group), which includes Unum Limited, are 
subject to group supervision under Solvency II.  The Unum UK Solvency II Group received approval from the U.K. Prudential 
Regulation Authority to use its own internal model for calculating regulatory capital and also received approval for certain 
associated regulatory permissions including transitional relief as the Solvency II capital regime continues to be implemented.  In 
connection with the recent exit from the EU, the U.K. government is reviewing the regulatory framework of financial services 
companies which may result in changes to U.K. regulatory capital or U.K. tax regulations.  Recent economic conditions have 
caused volatility in our solvency ratios used to monitor capital adequacy. 

The payment of dividends to the parent company from our subsidiaries also requires the approval of the individual subsidiary's 
board of directors.

The amount available during 2021 for the payment of ordinary dividends from Unum Group's traditional U.S. insurance 
subsidiaries, which excludes Northwind Re and Fairwind, was approximately $947 million.  During 2021, $583.0 million was 
declared and paid in cash, $8.3 million was declared and paid in fixed maturity securities, and $197.9 million was declared and 
paid in stock, of which $165.0 million was considered an extraordinary dividend, of one of Unum Group's traditional U.S. 

93

insurance subsidiaries.  Also during 2021, $25.7 million and $5.1 million in cash and fixed maturity securities, respectively, were 
paid to Unum Group from one of our traditional U.S. insurance companies as a return of capital.  The amount available during 
2021 from Unum Limited was approximately £170 million, of which none were declared and paid to Unum Group.  As a result 
of the recapture of the Northwind Re reinsurance agreements and Northwind Re's status as a dormant captive insurance 
company, Northwind Re paid dividends of $916.4 million, comprised of cash of $210.2 million and fixed maturity securities of 
$706.2 million, to Northwind Holdings during 2021.  Northwind Holdings then paid dividends of $917.0 million, comprised of 
cash of $210.8 million and fixed maturity securities of $706.2 million, to Unum Group. 

During 2022, we intend to maintain a level of capital in our insurance subsidiaries above the applicable capital adequacy 
requirements and minimum solvency margins.  As a result of our consideration of overall capitalization needs, we may not 
utilize the entire amount of dividends available in 2022, which are based on applicable restrictions under current law.  
Approximately $861 million is available, without prior approval by regulatory authorities, during 2022 for the payment of 
dividends from Unum Group's traditional U.S. insurance subsidiaries, which excludes our captive reinsurers.  Approximately 
£130 million is considered distributable from Unum Limited during 2022, subject to local solvency standards and regulatory 
approval.

Insurance regulatory restrictions do not limit the amount of dividends available for distribution from non-insurance subsidiaries 
except where the non-insurance subsidiaries are held directly or indirectly by an insurance subsidiary and only indirectly by 
Unum Group, which does not apply to our current entity structure.

Funding for Employee Benefit Plans

We made contributions of $65.7 million and £3.6 million to our U.S. and U.K. defined contribution plans, respectively, in 2021 
and expect to make contributions of approximately $75 million and £4.2 million during 2022.  We made no contributions to our 
U.S. and U.K. qualified defined benefit pension plans during 2021.  We do not expect to make any contributions to either plan 
during 2022.  We have met all minimum pension funding requirements set forth by the Employee Retirement Income Security 
Act.  We have estimated our future funding requirements under the Pension Protection Act of 2006 and under applicable U.K. 
law and do not believe that any future funding requirements will cause a material adverse effect on our liquidity.  See Note 9 of 
the "Notes to Consolidated Financial Statements" contained herein in Item 8 for further discussion of our employee benefit plans. 

Debt, Credit Facilities and Other Sources of Liquidity

There are no significant financial covenants associated with any of our outstanding debt obligations.  We continually monitor our 
debt covenants to ensure we remain in compliance.  We have not observed any current trends that would cause a breach of any 
debt covenants. 

Maturities, Purchases, and Retirement of Debt

In June 2021, we purchased and retired $500.0 million aggregate principal amount of our 4.500% senior notes due 2025, for 
which we incurred costs of $67.3 million related to the early retirement of debt.

Northwind Holdings made periodic principal payments on the Northwind notes of $45.0 million in 2020 and $60.0 million in 
2019.  In December 2020, Northwind Holdings redeemed the remaining $35.0 million of principal on the Northwind notes, and 
was released of any contractual collateral requirements.

In September 2020, our $400.0 million 5.625% senior unsecured notes matured.

During 2019 we purchased and retired (i) $22.8 million aggregate liquidation amount of our 7.405% capital securities due 2038; 
(ii) $30.3 million aggregate principal amount of our 7.190% medium-term notes due 2028; (iii) $30.0 million aggregate principal 
amount of our 7.250% senior notes due 2028; and (iv) $350.0 million aggregate principal amount of our 3.000% senior notes due 
2021.

Issuance of Debt 

In June 2021, we issued $600.0 million of 4.125% senior notes due 2051.  The notes are callable at or above par and rank equally 
in the right of payment with all of our other unsecured and unsubordinated debt.

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In May 2020, we issued $500.0 million of 4.500% senior notes due 2025, which were subsequently purchased and retired in June 
2021 as previously discussed. 

In September 2019, we issued $450.0 million of 4.500% senior notes due 2049.  The notes are callable at or above par and rank 
equally in the right of payment with all of our other unsecured and unsubordinated debt.

In June 2019, we issued $400.0 million of 4.000% senior notes due 2029.  The notes are callable at or above par and rank 
equally in the right of payment with all of our other unsecured and unsubordinated debt.

Credit Facilities

We have a credit facility that is under a five-year agreement and is effective through April 2024.  The terms of this agreement 
provide for a borrowing capacity of $500.0 million with an option to be increased up to $700.0 million.  We may also request, on 
up to two occasions, that the lenders' commitment termination dates be extended by one year.  The credit facility provides for the 
issuance of letters of credit subject to certain terms and limitations.  At December 31, 2021, letters of credit totaling $0.4 million 
had been issued from this credit facility, but there were no borrowed amounts outstanding.  Borrowings under the credit facility 
are for general corporate uses and are subject to financial covenants, negative covenants, and events of default that are 
customary. 

In the third quarter of 2021, we terminated our three-year, $100.0 million unsecured revolving credit facility, which was 
originally set to expire in April 2022.  There were no letters of credit issued from the credit facility and there were no borrowed 
amounts outstanding at the time of termination.  Also in the third quarter of 2021, we entered into a new five-year, £75 million 
unsecured standby letter of credit facility with the same syndicate of lenders, pursuant to which a syndicated letter of credit was 
issued in favor of Unum Limited (as beneficiary), our U.K. insurance subsidiary, and is available for drawings up to £75 million 
until its scheduled expiration in July 2026.  No amounts have been drawn on the letter of credit.  If drawings are made in the 
future, we may elect to borrow such amounts from the lenders pursuant to term loans made under the credit facility. 

 The two primary financial covenants for the credit facilities include limitations based on our leverage ratio and consolidated net 
worth.  We are also subject to covenants that limit subsidiary indebtedness.  The credit facilities provide for borrowings at an 
interest rate based either on the prime rate or federal funds rate.

See Note 8 of the "Notes to Consolidated Financial Statements" contained herein in Item 8 for additional information on our 
debt.

Facility Agreement for Contingent Issuance of Senior Notes  

During November 2021, we entered into a 20-year facility agreement with a Delaware trust that gives us the right to issue and to 
sell to the trust, on one or more occasions, up to $400.0 million of 4.046% senior notes in exchange for a corresponding amount 
of U.S. Treasury securities held by the trust.  These senior notes will not be issued unless and until the issuance right is 
exercised.  The exercise of the issuance right triggers recognition of the senior notes on our consolidated balance sheets.  We 
may also direct the trust to grant the right to exercise the issuance right with respect to all or a designated amount of the senior 
notes to one or more assignees (who are our consolidated subsidiaries or persons to whom we have an obligation).  We pay a 
semi-annual facility fee to the trust at a rate of 2.225% per year on the unexercised portion of the maximum amount of senior 
notes that we could issue and sell to the trust and we reimburse the trust for its expenses.  For more information, see Note 8 of 
the "Notes to Consolidated Financial Statements" contained herein in Item 8 for further discussion of this agreement.

Shelf Registration

We filed a shelf registration with the Securities and Exchange Commission in 2020 to issue various types of securities, including 
common stock, preferred stock, debt securities, depository shares, stock purchase contracts, units and warrants.  The shelf 
registration enables us to raise funds from the offering of any securities covered by the shelf registration as well as any 
combination thereof, subject to market conditions and our capital needs.

95

Cash Requirements

As previously discussed, cash is applied primarily to the payment of policy benefits, costs of acquiring new business (principally 
commissions), operating expenses, and taxes, as well as purchases of investments.  We have established an investment strategy 
that we believe will provide for adequate cash flows from operations to meet cash payment requirements.  Summarized below 
are our estimated material cash requirements, both in the short-term (within 12 months) and the long-term (beyond 12 months) 
resulting from contractual obligations as of December 31, 2021: 

•

•

•

•
•

•

•

Policyholder liabilities totaled $47,394.1 million, of which $4,885.7 million is estimated to be paid in 2022.  We also 
maintain reinsurance agreements for which the recoverable under those agreements totaled $14,165.3 million of which 
$1,228.3 million is estimated to offset related policyholder liability payments in 2022.  Policyholder liabilities and the 
related reinsurance recoverable represent the projected payout of the current in-force policyholder liabilities and the 
expected cash inflows from reinsurers for liabilities ceded and therefore incorporate uncertainties as to the timing and 
amount of claim payments.  We utilize extensive liability modeling to project future cash flows from the in force 
business.  The primary assumptions used to project future cash flows are claim incidence rates for mortality and 
morbidity, claim resolution rates, persistency rates, and interest rates.  These cash flows are discounted to determine the 
current value of the projected claim payments.  The timing and amount of payments on policyholder liabilities may vary 
significantly over time.
Payments related to our long-term debt and our credit and facility agreements, which include contractual principal and 
interest payments and therefore exceeds the amount shown in the consolidated balance sheets, totaled $6,860.4 million, 
of which $187.8 million in interest payments is estimated to be paid in 2022.  We have no debt principal payments due 
in 2022.
Investment commitments which represent commitments we have made to purchase or fund investments including 
privately placed fixed maturity securities, commercial mortgage loans, and private equity partnerships totaled $889.0 
million, all of which is estimated to be paid in 2022 based on the expiration date of the commitments.  The funds due 
for these commitments are due upon satisfaction of contractual notice from appropriate external parties and may or may 
not be funded and are therefore not recorded on our consolidated balance sheet.  
Amounts owed to reinsurers totaled $643.3 million of which $214.6 million is estimated to be paid in 2022. 
Pensions and OPEB which includes commitments related to our defined benefit pension and postretirement plans for 
our employees, including our non-qualified pension plan, totaled $510.8 million, of which $19.1 million is estimated to 
be paid in 2022.  Pension plan obligations, other than the non-qualified plan, represent our contributions to the pension 
plans and are projected based on the expected future minimum contributions as required under current U.S. and U.K. 
legislative funding requirements.  Non-qualified pension plan and other postretirement benefit obligations represent the 
expected benefit payments related to these plans which we expect to pay, as incurred, from our general assets.   
Payables for general operating expenses and deferred compensation liabilities totaled $412.9 million of which 
$297.7 million is estimated to be paid in 2022.
Obligations to return advances received from the FHLB and to return unrestricted cash collateral to our securities 
lending and derivative counterparties totaled $287.7 million of which $184.5 million is estimated to be repaid in 2022.
Commissions due totaled $124.5 million all of which is estimated to be paid in 2022.

•
• We also have obligations with outside parties for computer data processing services, software maintenance agreements, 

•

and consulting services of $100.6 million, of which $53.9 million is estimated to be paid in 2022. 
Operating lease payments representing the amount of undiscounted minimum lease payments due totaled $96.1 million 
of which $22.6 million is estimated to be paid in 2022.  

See "Critical Accounting Estimates" contained herein in this Item 7 and Notes 3, 4, 6, 8, 9, 12, and 15 of the "Notes to 
Consolidated Financial Statements" contained herein in Item 8 for additional information on our various commitments and 
obligations.

Transfers of Financial Assets 

Our investment policy permits us to lend fixed maturity securities to unaffiliated financial institutions in short-term securities 
lending agreements, which increases our investment income with minimal risk.  We account for all of our securities lending 
agreements and repurchase agreements as secured borrowings.  As of December 31, 2021, we held $94.8 million of cash 
collateral from securities lending agreements.  The average balance for securities lending agreements which were collateralized 
by cash during the year ended December 31, 2021 was $76.9 million, and the maximum amount outstanding at any month end 
was $108.5 million.  In addition, at December 31, 2021, we had $198.6 million of off-balance sheet securities lending 
agreements which were collateralized by securities that we were neither permitted to sell nor control.  The average balance of 

96

these off-balance sheet transactions during the year ended December 31, 2021 was $171.4 million, and the maximum amount 
outstanding at any month end was $211.9 million.

To manage our cash position more efficiently, we may enter into repurchase agreements with unaffiliated financial institutions.  
We generally use repurchase agreements as a means to finance the purchase of invested assets or for short-term general business 
purposes until projected cash flows become available from our operations or existing investments.  We had no repurchase 
agreements outstanding at December 31, 2021, nor did we utilize any repurchase agreements during 2021.  Our use of 
repurchase agreements and securities lending agreements can fluctuate during any given period and will depend on our liquidity 
position, the availability of long-term investments that meet our purchasing criteria, and our general business needs. 

Certain of our U.S. insurance subsidiaries are members of regional Federal Home Loan Banks (FHLB).  As of December 31, 
2021, we owned $22.1 million of FHLB common stock and had outstanding advances of $160.9 million from the regional 
FHLBs.

See Note 3 of the "Notes to Consolidated Financial Statements" contained herein in Item 8 for additional information. 

Consolidated Cash Flows

(in millions of dollars)

Net Cash Provided by Operating Activities
Net Cash Used by Investing Activities
Net Cash Used by Financing Activities
Net Change in Cash and Bank Deposits

Operating Cash Flows

Year Ended December 31
2020

2021

2019

$ 

$ 

1,387.5  $ 
(1,340.6)   
(168.9)   
(122.0)  $ 

469.3  $ 
(267.7)   
(88.7)   
112.9  $ 

1,606.6 
(1,393.5) 
(223.0) 
(9.9) 

Operating cash flows are primarily attributable to the receipt of premium and investment income, offset by payments of claims, 
commissions, expenses, and income taxes.  Premium income growth is dependent not only on new sales, but on policy renewals 
and growth of existing business, renewal price increases, and persistency.  Investment income growth is dependent on the growth 
in the underlying assets supporting our insurance reserves and capital and on the earned yield.  The level of commissions and 
operating expenses is attributable to the level of sales and the first year acquisition expenses associated with new business as 
well as the maintenance of existing business.  The level of paid claims is affected partially by the growth and aging of the block 
of business and also by the general economy, as previously discussed in the operating results by segment.

Included in the change in insurance reserves and liabilities and net investment (gain) loss to reconcile net income to net cash 
provided by operating activities as reported in our consolidated statements of cash flows for 2021 and 2020 were the impacts of 
the two phases of the Closed Block individual disability reinsurance transaction that occurred during the first quarter of 2021 and 
the fourth quarter of 2020.  Additionally, the operating cash flows for 2021 and 2020 included $456.8 million and $1,087.2 
million, respectively, of cash paid to the reinsurer related to the two phases of the Closed Block individual disability reinsurance 
transaction.  Also included in the change in insurance reserves and liabilities for 2021 and 2020 were the net reserve changes 
related to the reserve assumption updates that occurred during the third quarter of 2021 and the fourth quarter of 2020.  See 
"Executive Summary" contained herein in this Item 7 and Note 6 of the "Notes to Consolidated Financial Statements" contained 
herein in Item 8 for additional information on the Closed Block individual disability reinsurance transaction and the reserve 
assumption updates.

97

 
 
Investing Cash Flows 

Investing cash inflows consist primarily of the proceeds from the sales and maturities of investments.  Investing cash outflows 
consist primarily of payments for purchases of investments.  Our investment strategy is to match the cash flows and durations of 
our assets with the cash flows and durations of our liabilities to meet the funding requirements of our business.  When market 
opportunities arise, we may sell selected securities and reinvest the proceeds to improve the yield and credit quality of our 
portfolio.  We may at times also sell selected securities and reinvest the proceeds to improve the duration matching of our assets 
and liabilities and/or re-balance our portfolio.  As a result, sales before maturity may vary from period to period.  The sale and 
purchase of short-term investments is influenced by proceeds received from FHLB funding advances, issuance of debt, our 
securities lending program, and by the amount of cash which is at times held in short-term investments to facilitate the 
availability of cash to fund the purchase of appropriate long-term investments, repay maturing debt, and/or to fund our capital 
deployment program.  

See Note 3 of the "Notes to Consolidated Financial Statements" contained herein in Item 8 for further information.

Financing Cash Flows

Financing cash flows consist primarily of borrowings and repayments of debt, repurchase of common stock, dividends paid to 
stockholders, and policyholder account deposits and withdrawals related to our universal life products. 

During 2021, we issued $600.0 million of 4.125% senior notes due 2051 and received total proceeds of $588.1 million.

Also during 2021, we purchased and retired $500.0 million aggregate principal amount of our 4.500% senior notes due 2025, for 
which we paid an additional $62.8 million in cash associated with the early retirement of this debt.  We had issued the $500.0 
million 4.500% senior notes in 2020 and had received total proceeds of $494.1 million.

During 2020, our $400.0 million 5.625% senior unsecured notes matured and we repaid the remaining $80.0 million of principal 
on our senior secured non-recourse notes issued by Northwind Holdings.  During 2019, we purchased and retired $433.1 million 
aggregate liquidation/principal amount of our outstanding capital and debt securities, including debt repurchase costs of $25.9 
million for a total cash outflow of $459.0 million.  Also during 2019, we made principal payments of $60.0 million on the 
Northwind notes.

During 2019, we issued $450.0 million of 4.500% senior notes due 2049 and $400.0 million of 4.000% senior notes due 2029 
and received total proceeds of $841.9 million.

Cash used to repurchase shares of Unum Group's common stock during 2021 and 2019 was $50.0 million and $400.3 million, 
respectively.  There were no share repurchases made during 2020.  During 2021, 2020, and 2019 we paid dividends of $239.4 
million, $231.9 million, and $229.2 million, respectively, to holders of Unum Group's common stock.

Included in financing cash flows during 2021 and 2020 was $40.4 million and $62.1 million, respectively, of cash received 
related to the ALR cohort volatility agreement with Commonwealth. 

See "Debt, Credit Facilities and Other Sources of Liquidity" contained herein in this Item 7, and Notes 8, 10, and 12 of the 
"Notes to Consolidated Financial Statements" contained herein in Item 8 for further information.

Ratings 

AM Best, Fitch, Moody's, and S&P are among the third parties that assign issuer credit ratings to Unum Group and financial 
strength ratings to our insurance subsidiaries.  We compete based in part on the financial strength ratings provided by rating 
agencies.  A downgrade of our financial strength ratings can be expected to adversely affect us and could potentially, among 
other things, adversely affect our relationships with distributors of our products and services and retention of our sales force, 
negatively impact persistency and new sales, particularly large case group sales and individual sales, and generally adversely 
affect our ability to compete.  A downgrade in the issuer credit rating assigned to Unum Group can be expected to adversely 
affect our cost of capital or our ability to raise additional capital.

98

The table below reflects the outlook as well as the issuer credit ratings for Unum Group and the financial strength ratings for 
each of our traditional insurance subsidiaries as of the date of this filing. 

Outlook

Issuer Credit Ratings

Financial Strength Ratings

Provident Life and Accident Insurance Company
Provident Life and Casualty Insurance Company
Unum Life Insurance Company of America
First Unum Life Insurance Company
Colonial Life & Accident Insurance Company
The Paul Revere Life Insurance Company
Starmount Life Insurance Company
Unum Insurance Company
Unum Limited

NR = not rated

AM Best
Stable

Fitch
Stable

Moody's
Stable

S&P
Stable

bbb

BBB-

Baa3

BBB

A
A
A
A
A
A
A
A-
NR

A-
A-
A-
A-
A-
A-
NR
A-
NR

A3
NR
A3
A3
A3
A3
NR
A3
NR

A
NR
A
A
A
A
NR
NR
A-

We maintain an ongoing dialogue with the four rating agencies that evaluate us in order to inform them of progress we are 
making regarding our strategic objectives and financial plans as well as other pertinent issues.  A significant component of our 
communications involves our annual review meeting with each of the four agencies.  We hold other meetings throughout the 
year regarding our business, including, but not limited to, quarterly updates. 

On April 8, 2021, Fitch affirmed its financial strength ratings for our domestic insurance subsidiaries and its issuer credit ratings 
on our senior debt obligations.  In addition, Fitch revised its outlook to stable from negative, citing a favorable outlook compared 
to original COVID-19 expectations, earnings and capital metrics stability, and manageable credit losses.

On June 10, 2021, AM Best upgraded its financial strength rating on Starmount Life Insurance Company from A- to A, 
reflecting the strategic importance of dental and vision products for Unum Group, and also affirmed its financial strength rating 
for our other domestic insurance subsidiaries as well as its issuer credit ratings on our senior debt obligations.  In addition, AM 
Best revised its outlook to stable from negative, citing an easing of balance sheet pressure due to improving COVID-19 related 
economic conditions, and favorable profitability trends that are expected to continue.  

On November 8, 2021, Moody’s affirmed the financial strength rating of our rated insurance subsidiaries and its issuer credit 
rating on our senior debt obligations.  In addition, Moody’s revised its outlook to stable from negative, citing good earnings and 
capital generation resulting from higher sales, growing premium income, positive performance in the Closed Block, and 
improving macro-economic conditions. 

There have been no other changes in the rating agencies' outlooks or ratings during 2021 or in 2022 prior to the date of this 
filing.

Agency ratings are not directed toward the holders of our securities and are not recommendations to buy, sell, or hold our 
securities.  Each rating is subject to revision or withdrawal at any time by the assigning rating organization, and each rating 
should be regarded as an independent assessment, not conditional on any other rating.  Given the dynamic nature of the ratings 
process, changes by these or other rating agencies may or may not occur in the near-term.  We have ongoing dialogue with the 
rating agencies concerning our insurance risk profile, our financial flexibility, our operating performance, and the quality of our 
investment portfolios.  The rating agencies provide specific criteria and, depending on our performance relative to the criteria, 
will determine future negative or positive rating agency actions.

See "Ratings" contained herein in Item 1 and "Risk Factors" contained herein in Item 1A for further discussion.

99

ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

We are subject to various market risk exposures, including interest rate risk and foreign exchange rate risk.  The following 
discussion regarding our risk management activities includes forward-looking statements that involve risk and uncertainties.  
Estimates of future performance and economic conditions are reflected assuming certain changes in market rates and prices were 
to occur (sensitivity analysis).  Caution should be used in evaluating our overall market risk from the information presented 
below, as actual results may differ.  See "Risk Factors" contained herein in Item 1A, "Investments" contained herein in Item 7, 
and Notes 2, 3, and 4 of the "Notes to Consolidated Financial Statements" contained herein in Item 8 for further discussion of the 
qualitative aspects of market risk, including derivative financial instrument activity. 

Interest Rate Risk 

Our exposure to interest rate changes results from our holdings of financial instruments such as fixed rate investments, 
derivatives, and interest sensitive liabilities.  Fixed rate investments include fixed maturity securities, mortgage loans, policy 
loans, and short-term investments.  Fixed maturity securities include U.S. and foreign government bonds, securities issued by 
government agencies, public utility bonds, corporate bonds, mortgage-backed securities, and redeemable preferred stock, all of 
which are subject to risk resulting from interest rate fluctuations.  Certain of our financial instruments, fixed maturity securities 
and derivatives, are carried at fair value in our consolidated balance sheets.  The fair value of these financial instruments may be 
adversely affected by changes in interest rates.  A rise in interest rates may decrease the net unrealized gain related to these 
financial instruments, but may improve our ability to earn higher rates of return on new purchases of fixed maturity securities.  
Conversely, a decline in interest rates may increase the net unrealized gain, but new securities may be purchased at lower rates of 
return.  Although changes in fair value of fixed maturity securities and derivatives due to changes in interest rates may impact 
amounts reported in our consolidated balance sheets, these changes will not cause an economic gain or loss unless we sell 
investments, terminate derivative positions, determine that an investment is impaired, or determine that a derivative instrument is 
no longer an effective hedge.    

Other fixed rate investments, such as mortgage loans and policy loans, are carried at amortized cost and unpaid balances, 
respectively, rather than fair value in our consolidated balance sheets.  These investments may have fair values substantially 
higher or lower than the carrying values reflected in our balance sheets.  A change in interest rates could impact our financial 
position if we sold our mortgage loan investments at times of low market value.  A change in interest rates would not impact our 
financial position at repayment of policy loans, as ultimately the cash surrender values or death benefits would be reduced for the 
carrying value of any outstanding policy loans.  Carrying amounts for short-term investments approximate fair value, and we 
believe we have minimal interest rate risk exposure from these investments.

We believe that the risk of being forced to liquidate investments or terminate derivative positions is minimal, primarily due to the 
level of capital at our insurance subsidiaries, the level of cash and marketable securities at our holding companies, and our 
investment strategy which we believe provides for adequate cash flows to meet the funding requirements of our business.  We 
may in certain circumstances, however, need to sell investments due to changes in regulatory or capital requirements, changes in 
tax laws, rating agency decisions, and/or unexpected changes in liquidity needs.  

Although our policy benefits are primarily in the form of claim payments and we therefore have minimal exposure to the policy 
withdrawal risk associated with deposit products such as individual life policies or annuities, the fair values of liabilities under 
all insurance contracts are taken into consideration in our overall management of interest rate risk, which minimizes exposure to 
changing interest rates through the matching of investment cash flows with amounts due under insurance contracts.  Changes in 
interest rates and individuals' behavior affect the amount and timing of asset and liability cash flows.  We actively monitor our 
asset and liability cash flow match and our asset and liability duration match to manage interest rate risk.  Due to the long 
duration of our long-term care product, the timing of our investment cash flows do not match those of our maturing liabilities.  
We model and test asset and liability portfolios to improve interest rate risk management and net yields.  Testing the asset and 
liability portfolios under various interest rate and economic scenarios enables us to choose what we believe to be the most 
appropriate investment strategy, as well as to limit the risk of disadvantageous outcomes.  We use this analysis in determining 
hedging strategies and utilizing derivative financial instruments.  We may use current and forward interest rate swaps, options on 
forward interest rate swaps, and forward treasury locks to hedge interest rate risks and to match asset durations and cash flows 
with corresponding liabilities.

Debt is not carried at fair value in our consolidated balance sheets.  If we modify or replace existing debt instruments at current 
market rates, we may incur a gain or loss on the transaction.  We believe our debt-related risk to changes in interest rates is 
relatively minimal. 

100

We measure our financial instruments' market risk related to changes in interest rates using a sensitivity analysis.  This analysis 
estimates potential changes in fair values as of December 31, 2021 and 2020 based on a hypothetical immediate increase of 100 
basis points in interest rates from year end levels.  The selection of a 100 basis point immediate parallel change in interest rates 
should not be construed as our prediction of future market events, but only as an illustration of the potential effect of such an 
event.

The hypothetical potential changes in fair value of our financial instruments at December 31, 2021 and 2020 are shown as 
follows: 

(in millions of dollars)

Assets

Fixed Maturity Securities 1
Mortgage Loans
Policy Loans, Net of Reinsurance Ceded

Liabilities

Unrealized Adjustment to Reserves, Net of Reinsurance Ceded 
and Deferred Acquisition Costs 2
Long-term Debt

Derivatives 1

Notional 
Amount of 
Derivatives

December 31, 2021

Hypothetical

Fair Value

FV + 100 BP

Change in 
FV

$ 

43,336.0  $ 
2,677.8 
433.4 

39,613.6  $ 
2,510.9 
401.1 

(3,722.4) 
(166.9) 
(32.3) 

$ 

(4,597.8)  $ 
(3,879.1)   

(2,526.9)  $ 
(3,502.0)   

2,070.9 
377.1 

Swaps
Forwards
Embedded Derivative in Modified Coinsurance Arrangement

$ 

928.8  $ 
41.7 

3.1  $ 
1.4 
(30.1)   

3.0  $ 
1.4 
(24.4)   

(0.1) 
— 
5.7 

(in millions of dollars)

Assets

Fixed Maturity Securities 1
Mortgage Loans
Policy Loans, Net of Reinsurance Ceded

Liabilities

Unrealized Adjustment to Reserves, Net of Reinsurance Ceded 
and Deferred Acquisition Costs 2
Long-term Debt

Derivatives 1

Notional 
Amount of 
Derivatives

December 31, 2020

Hypothetical

Fair Value

FV + 100 BP

Change in 
FV

$ 

44,137.3  $ 
2,641.8 
460.2 

40,420.9  $ 
2,480.9 
436.7 

(3,716.4) 
(160.9) 
(23.5) 

$ 

(6,110.5)  $ 
(3,887.4)   

(3,003.6)  $ 
(3,560.0)   

3,106.9 
327.4 

Swaps
Forwards
Embedded Derivative in Modified Coinsurance Arrangement

$ 

732.5  $ 
11.9 

(39.4)  $ 
(0.5)   
(39.8)   

(97.6)  $ 
(0.1)   
(35.0)   

(58.2) 
0.4 
4.8 

1 These financial instruments are carried at fair value in our consolidated balance sheets.  Changes in fair value resulting 
from changes in interest rates may affect the fair value at which the item is reported in our consolidated balance sheets.  The 
corresponding offsetting change is reported in other comprehensive income or loss, net of income tax, except for changes in 
the fair value of derivatives accounted for as fair value hedges or derivatives not designated as hedging instruments, together 

101

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
with the payment of periodic fees, if applicable, are recognized in the same income statement line item as the hedged item 
during the period of change in fair value.

2 The adjustment to reserves and deferred acquisition costs for unrealized investment gains and losses reflects the 
adjustments to policyholder liabilities and deferred acquisition costs that would be necessary if the unrealized investment 
gains and losses related to the fixed maturity securities had been realized.  Changes in this adjustment are also reported as a 
component of other comprehensive income or loss, net of income tax.  

The effect of a change in interest rates on asset prices was determined using a duration implied methodology for the fixed 
maturity securities whereby the duration of each security was used to estimate the change in price for the security assuming an 
increase of 100 basis points in interest rates.  These hypothetical prices were compared to the actual prices for the period to 
compute the overall change in market value.  The changes in the fair values shown in the chart above for all other items were 
determined using discounted cash flow analyses.  Because we actively manage our investments and liabilities, actual changes 
could differ from those estimated above. 

We remain in an environment of low interest rates, which continues to place pressure on our profit margins as we invest cash 
flows to support our businesses.  We estimate that we will have approximately $2.5 billion of investable cash flows in 2022.  
Assuming interest rates and credit spreads remain constant throughout 2023 at the January 2022 market levels, our net 
investment income would decrease by an immaterial amount in both 2022 and 2023 as a result of the investment of cash flows at 
levels below our current portfolio rate.  This interest rate scenario does not give consideration to the effect of other factors which 
could impact these results, such as changes in the bond market and changes in hedging strategies and positions, nor does it 
consider the potential change to our discount rate reserve assumptions and any mitigating factors such as pricing adjustments.  In 
addition, a continued low or declining interest rate environment may also result in an increase in the net periodic benefit costs for 
our pension plans, but we do not believe it would materially affect net income in 2022 or 2023.

Foreign Currency Risk 

The functional currency of our U.K. operations is the British pound sterling.  The functional currency of our operations in Poland 
is the Polish zloty.  We are exposed to foreign currency risk arising from fluctuations in the British pound sterling and Polish 
zloty to U.S. dollar exchange rates primarily as they relate to the translation of the financial results of our U.K. and Polish 
operations.  Fluctuations in exchange rates impact reported financial results.  We do not hedge against the possible impact of this 
risk.  Because we do not actually convert our functional currency into dollars except for a limited number of transactions, we 
view foreign currency translation as a financial reporting issue and not a reflection of operations or profitability in our U.K. or 
Polish operations.  

Assuming the pound to dollar exchange rate decreased 10 percent from the December 31, 2021 and 2020 levels, stockholders' 
equity as reported in U.S. dollars would have been lower by approximately $67 million and $76 million, respectively.  Assuming 
the pound to dollar average exchange rate decreased 10 percent from the actual average exchange rates for 2021 and 2020, 
adjusted operating income, as reported in U.S. dollars, would have decreased approximately $10 million and $7 million, 
respectively.  Our Polish operations are currently not a significant portion of our overall operations and any changes in the dollar 
exchange rate would not represent a material impact to our reported financial results in U.S. dollars.   

Dividends paid by Unum Limited are paid to our U.K. holding company.  When these funds are repatriated to our U.S. holding 
company, we are subject to foreign currency risk as the value of the dividend, when converted into U.S. dollars, is dependent 
upon the foreign exchange rate at the time of conversion. 

We are also exposed to foreign currency risk related to certain foreign investment securities denominated in local currencies.  
We use foreign currency interest rate swaps to hedge or minimize the foreign exchange risk associated with these instruments.  

See "Risk Factors" contained herein in Item 1A and "Consolidated Operating Results" and "Unum International Segment" 
contained herein in Item 7 for further information concerning foreign currency translation.

102

Risk Management

Effectively taking and managing risks is essential to the success of our Company.  To facilitate this effort, we have a formal 
Enterprise Risk Management (ERM) program, with a framework comprising the following key components: 

•
•
•
•
•
•

Risk-aware culture and governance
Risk appetite policy
Risk identification and prioritization
Risk and capital modeling
Risk management activities 
Risk reporting

Our ERM framework is the ongoing system of people, processes, and tools across our Company under which we intend to 
function consistently and collectively to identify and assess risks and opportunities, to manage all material risks within our risk 
appetite, and to contribute to strategic decision making.  With the goal of maximizing shareholder value, the primary objectives 
of our ERM framework are to support Unum Group in meeting its operational and financial objectives, maintaining liquidity, 
optimizing capital, and protecting franchise value.

Risk-Aware Culture and Governance

We employ a risk management model under which risk-based decisions are made daily on a local level.  To achieve long-term 
success, we believe risk management must be the responsibility of all employees.  The individual and collective decisions of our 
employees play a key role in successfully managing our overall risk profile.  We strive for a culture of integrity, commitment, 
and accountability and we believe these values allow our employees to feel comfortable identifying issues as well as taking 
ownership for addressing potential problems.  

Our employees have an obligation to report issues that they believe will have a material financial, reputational, or regulatory 
impact to the Company.  We offer several channels for employees to report their issues or concerns and encourage employees to 
use the channel that is most appropriate for their situation.  We recommend that an employee initially discuss their concerns with 
their manager; however, if that channel is not appropriate an employee may use any of the other reporting channels available.  
By employing various approaches, we have established a culture that supports candid discussion and reporting of risks, and 
empowers our employees to take ownership for risk management.

Our culture is reinforced by our system of risk governance.  We employ a multi-layered risk control system.  Our lines of 
defense model is depicted below.

1st Line: Own and Manage

2nd Line: Oversee

3rd Line: Independent Assurance

Business processes and procedures 
employed throughout the Company 
through which management assumes 
and monitors significant risks

Governing bodies chartered with 
oversight of activities within the 1st 
and 2nd lines of defense, mitigation of 
substantial exposures, and 
management of emerging risks

Independent assurance on the 
effectiveness of governance, risk 
management, and internal control 
performed by internal audit and the 
board of directors

Business units are primarily responsible for managing their principal risks.  Our risk committees and other governing bodies 
serve as risk and control functions responsible for providing risk oversight, or the second line of risk control.  Our internal audit 
team provides periodic independent reviews and assurance activities serving as our third line of risk control. 

In addition, our board has an active role, as a whole and through its committees, in overseeing management of our risks.  The 
board is responsible for the oversight of strategic risk and regularly reviews information regarding our capital, liquidity, and 
operations, as well as the risks associated with each.  The risk and finance committee of the board is responsible for oversight of 
our risk management process, including financial risk, operational risk, and any other risk not specifically assigned to another 
board committee.  It also is responsible for oversight of risks associated with investments, capital and financing plans and 
activities, and related financial matters, including matters pertaining to our Closed Block segment.  The risk and finance 
committee also oversees risks arising under our information security and business resiliency programs, including cybersecurity, 
disaster recovery, and business continuity risks, although other committees oversee cyber-related operational risks as necessary 
to carry out their responsibilities.  The audit committee of the board is responsible for oversight of risks relating to financial 
reporting risk and certain operational risks.  The human capital committee of the board is responsible for oversight of risks 
relating to our compensation plans and programs.  The regulatory compliance committee of the board is responsible for oversight 

103

 
 
of risks related to regulatory, compliance, policy, and legal matters, both current and emerging, and whether of a local, state, 
federal, or international nature.  While each committee is responsible for evaluating certain risks and overseeing the management 
of such risks, the entire board is regularly informed through committee reports about such risks in addition to the risk 
information it receives directly. 

Our executive risk management committee is responsible for overseeing our enterprise-wide risk management program.  The 
chief risk officer, who is a member of the executive risk management committee, has primary responsibility for our ERM 
program and is supported by management committees and other governing bodies.  These committees are responsible for 
identifying, measuring, reporting, and managing strategic insurance and operational risks within their respective areas, consistent 
with enterprise risk management guidance.    

Risk Appetite Policy

Our risk appetite policy describes the types of risks we are willing to take, as well as the amount of enterprise risk exposure we 
deem acceptable in pursuit of our goals, with an objective of clearly defining boundaries for our risk-taking activities. 

The starting point of our philosophy and approach to our ERM strategy is our corporate strategy.  In contrast to many multi-line 
peer companies, we do not offer retirement savings, traditional medical benefits, or property and casualty insurance.  Our 
corporate strategy is focused on providing group, individual, and voluntary benefits, either as stand-alone products or combined 
with other coverages, that create comprehensive benefits solutions for employers.  We have market leadership positions in the 
product lines we offer and believe this combination of focused expertise and experience is a competitive advantage and forms the 
foundation of our approach to risk management.

We believe our sound and consistent business practices, strong internal compliance program, and comprehensive risk 
management strategy enable us to operate efficiently and to identify and address potential areas of risk in our business.  We take 
and manage risks to achieve our business and strategic objectives, and our risk appetite statement sets boundaries for risk-taking 
activities that link earnings, capital, and operational processes, as well as summarizes our most material risk limits and controls.  
We monitor our risk profile against our established risk tolerance and limits.  Risks falling outside our risk tolerance and limits 
are reported to the applicable governance group, where decisions are made pertaining to acceptance of the risk or implementation 
of remediation plans or corrective actions as deemed appropriate by that governance group.

Risk Identification and Prioritization

Risk identification and prioritization is an ongoing process, whereby we identify and assess our risk positions and exposures, 
including notable risk events.  Additionally, we identify emerging risks and analyze how material future risks might affect us.  
Knowing the potential risks we face allows us to monitor and manage their potential effects including adjusting our strategies as 
appropriate and holding capital levels which provide financial flexibility.  Business process owners, supported by the ERM 
program, have primary responsibility for identifying and prioritizing risks within their respective areas.

We face a wide range of risks, and our continued success depends on our ability to identify and appropriately manage our risk 
exposures.  For additional information on certain risks that may adversely affect our business, operating results, or financial 
condition see "Cautionary Statement Regarding Forward-Looking Statements" contained herein on page 1 and "Risk Factors" 
contained herein in Item 1A.

Risk Modeling and Controls

We assess material risks, including how they affect us and how individual risks interrelate, to provide valuable information to 
management in order that they may effectively manage our risks.  We use qualitative and quantitative approaches to assess 
existing and emerging risks and to develop mitigating strategies to limit our exposure to both.

We utilize stress testing and scenario analysis for risk management and to shape our business, financial, and strategic planning 
activities.  Both are key components of our risk appetite policy and play an important role in monitoring, assessing, managing, 
and mitigating our primary risk exposures. 

In particular, stress testing of our capital and liquidity management strategies enables us to identify areas of high exposure, 
assess mitigating actions, develop contingency plans, and guide decisions around our target capital and liquidity levels.  For 
example, we periodically perform stress tests on certain categories of assets or liabilities to support development of capital and 
liquidity risk contingency plans.  These tests help ensure that we have a buffer to support our operations in uncertain times and 

104

financial flexibility to respond to market opportunities.  Stress testing is also central to reserve adequacy testing, cash flow 
testing, and asset and liability management. 

In addition, we aim to constantly improve our capital modeling techniques and methodologies that are used to determine a level 
of capital that is commensurate with our risk profile and to ensure compliance with evolving regulatory and rating agency 
requirements.  Our capital modeling reflects appropriate aggregation of risks and diversification benefits resulting from our mix 
of products and business units.

Our internal capital modeling and allocation aids us in making significant business decisions including strategic planning, capital 
management, risk limit determination, reinsurance purchases, hedging activities, asset allocation, pricing, and corporate 
development.

Risk Management Activities

We accept and manage market, credit, insurance, operational and strategic risks in accordance with our corporate strategy, 
investment policy, and annual business plans.  The following fundamental principles are embedded in our risk management 
efforts across our Company. 

• We believe in the benefits of specialization and a focused business strategy.  We seek profitable risk-taking in areas 

where we have established risk management skills and capabilities.

• We seek to manage our exposure to insurance risk through a combination of prudent underwriting with effective risk 

selection, maintaining pricing discipline, sound reserving practices, claims operational effectiveness, and selective use 
of reinsurance.  Detailed underwriting guidelines and claim policies are tools used to manage our insurance risk 
exposure.  We also monitor exposures against internally prescribed limits, and we diversify to reduce potential 
concentration risk and volatility.

• We maintain a detailed set of investment policies and guidelines, including fundamental credit analysis, that are used to 

manage our credit risk exposure and diversify our risks across asset classes and issuers.

• We value the importance of managing cyber-related risks, and have policies and procedures in place to help protect 

•

against insider trading and allow for timely disclosure of material cybersecurity events.  
Finally, we foster a risk-aware culture that embeds our corporate values and our code of conduct in our daily operations 
and preserves our reputation with customers and other key stakeholders.  We monitor a composite set of operational risk 
metrics that measure operating effectiveness from the customer perspective.

Risk Reporting

Regular internal and external risk reporting is an integral part of our ERM framework.  Internally, ERM reports are a standard 
part of our quarterly senior management and board meetings.  The reports summarize our existing and emerging risk exposures, 
as well as report against the tolerances and limits defined by our risk appetite policy.  

Externally, we are subject to a number of regulatory and rating agency risk examinations, and risk reports are often included.  
Annually, we file our Own Risk and Solvency Assessment (ORSA) summary report with the applicable insurance regulators for 
our U.S. insurance subsidiaries.  This report provides strong evidence of the strengths of our ERM framework, measurement 
approaches, key assumptions utilized in assessing our risks, and prospective solvency assessments under both normal and 
stressed conditions.  See "Regulation" contained herein in Item 1 for additional information regarding the ORSA.

105

Page
107

109

109

111

112

113

114

115

115

130

145

159

168

170

173

177

179

189

191

195

197

203

204

206

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS

Report of Independent Registered Public Accounting Firm 

PCAOB ID: 42

Financial Statements at December 31, 2021 and 2020 and for the Years Ended December 31, 2021, 2020 and 2019:

Consolidated Balance Sheets

Consolidated Statements of Income

Consolidated Statements of Comprehensive Income

Consolidated Statements of Stockholders' Equity

Consolidated Statements of Cash Flows

Notes to Consolidated Financial Statements

Note 1 - Significant Accounting Policies 

Note 2 - Fair Values of Financial Instruments

Note 3 - Investments

Note 4 - Derivative Financial Instruments 

Note 5 - Accumulated Other Comprehensive Income

Note 6 - Liability for Unpaid Claims and Claim Adjustment Expenses

Note 7 - Income Tax

Note 8 - Debt

Note 9 - Employee Benefit Plans

Note 10 - Stockholders' Equity and Earnings Per Common Share

Note 11 - Stock Based Compensation

Note 12 - Reinsurance 

Note 13 - Segment Information 

Note 14 - Commitments and Contingent Liabilities 

Note 15 - Leases

Note 16 - Statutory Financial Information 

106

Report of Independent Registered Public Accounting Firm  

To the Stockholders and Board of Directors of Unum Group

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets of Unum Group and subsidiaries (the Company) as of 
December 31, 2021 and 2020, the related consolidated statements of income, comprehensive income (loss), stockholders' 
equity and cash flows for each of the three years in the period ended December 31, 2021, and the related notes and financial 
statement schedules listed in the Index at Item 15(a)(2) (collectively referred to as the "consolidated financial statements").  In 
our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company 
at December 31, 2021 and 2020, and the results of its operations and its cash flows for each of the three years in the period 
ended December 31, 2021, in conformity with U.S. generally accepted accounting principles.  

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) 
(PCAOB), the Company’s internal control over financial reporting as of December 31, 2021, based on criteria established in 
Internal Control -Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission 
(2013 framework) and our report dated February 25, 2022 expressed an unqualified opinion thereon.

Basis for Opinion

These financial statements are the responsibility of the Company's management.  Our responsibility is to express an opinion on 
the Company's financial statements based on our audits.  We are a public accounting firm registered with the PCAOB and are 
required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable 
rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB.  Those standards require that we plan and perform 
the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due 
to error or fraud.  Our audits included performing procedures to assess the risks of material misstatement of the financial 
statements, whether due to error or fraud, and performing procedures that respond to those risks.  Such procedures included 
examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements.  Our audits also 
included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the 
overall presentation of the financial statements.  We believe that our audits provide a reasonable basis for our opinion.

Critical Audit Matter

The critical audit matter communicated below is a matter arising from the current period audit of the financial statements that 
was communicated or required to be communicated to the audit committee and that: (1) relates to accounts or disclosures that are 
material to the financial statements and (2) involved our especially challenging, subjective or complex judgments.  The 
communication of the critical audit matter does not alter in any way our opinion on the consolidated financial statements, taken 
as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit 
matter or on the accounts or disclosures to which it relates.

107

Description of the 
Matter

Reserves for Long Term Care Policy and Contract Benefits

The Company’s reserves for individual and group long-term care policy and contract benefits are 
$13.4 billion of the $48.0 billion of Reserves for Future Policy and Contract Benefits on the 
consolidated balance sheet as of December 31, 2021.  The two primary categories of long-term care 
reserves are policy reserves for claims not yet incurred and claim reserves for claims that have been 
incurred or are estimated to have been incurred but not yet reported.  Notes 1 and 6 to the 
consolidated financial statements describe the accounting for these reserves.  

Policy reserves are established based on a gross premium valuation method to estimate the 
difference between projected future policy benefits and future premiums utilizing assumptions 
established as of the most recent loss recognition.  Claim reserves are established based on a tabular 
reserve methodology representing assumptions reflecting the best estimate of the present value of 
the liability for future claim payments and claim adjustment expenses.  Management is required to 
evaluate its long-term care reserves each period to determine if a reserve deficiency exists.  There is 
significant uncertainty in estimating long-term care reserves given the extended period over which 
claims are paid and sensitivity of the estimate to assumptions, including morbidity, mortality, claims 
incidence and resolutions, persistency, interest rates, and future premium rate increases. 

Auditing the long-term care policy and contract benefits reserves was complex due to the highly 
judgmental nature of the significant assumptions including morbidity, mortality, claims incidence 
and resolutions, persistency, interest rates and future premium rate increases used in the 
measurement process.  The significant judgment and the sensitivity of the estimate to these 
assumptions can have a material effect on the valuation of the liability. 

How We Addressed the 
Matter in Our Audit

We obtained an understanding, evaluated the design and tested the operating effectiveness of the 
Company’s internal controls over the long-term care reserves process, including controls over the 
review and approval of assumptions which incorporate the Company’s most recent experience.

To test long-term care policy and contract benefits liability we performed audit procedures, with the 
assistance of our actuarial specialists, that included, among others, an evaluation of the 
methodologies applied by management’s actuarial specialists with those methods used in prior 
periods.  We evaluated the significant assumptions used by management in determining the policy 
and claims reserves by comparing the significant assumptions, including expected morbidity, 
mortality, claims incidence and resolutions, persistency, interest rates, and future premium rate 
increases to historical assumptions, prior actual experience, policyholder experience studies 
performed by management, available industry information, observable market data, or 
management’s estimates of prospective changes in these assumptions. In addition, we performed a 
review of the historical results of the development of the estimate, assessed management’s annual 
reserve adequacy test, and performed an independent recalculation of policy and contract benefit 
reserves for a sample of contracts which we compared to the actuarial model used by management.

/s/ Ernst & Young LLP

We have served as the Company’s auditor since 1999. 

Chattanooga, Tennessee
February 25, 2022 

108

CONSOLIDATED BALANCE SHEETS 

Unum Group and Subsidiaries

Assets

Investments

Fixed Maturity Securities - at fair value (amortized cost of $37,386.7; $36,546.5; 
allowance for credit losses of $—; $6.8)

$ 

Mortgage Loans (net of allowance for credit losses of $8.3; $13.1)
Policy Loans
Other Long-term Investments
Short-term Investments

Total Investments

Other Assets

Cash and Bank Deposits
Accounts and Premiums Receivable (net of allowance for credit losses of $34.2; 
$38.8)

Reinsurance Recoverable (net of allowance for credit losses of $2.3; $11.7)
Accrued Investment Income
Deferred Acquisition Costs
Goodwill
Property and Equipment
Income Tax Receivable
Other Assets

December 31

2021
2020
(in millions of dollars)

43,336.0  $ 
2,560.4 
3,662.9 
1,203.0 
1,388.0 
52,150.3 

44,137.3 
2,432.1 
3,683.9 
960.2 
1,470.0 
52,683.5 

75.0 

197.0 

1,519.9 
10,919.3 
602.7 
2,207.9 
352.2 
462.7 
— 
1,825.6 

1,519.3 
10,666.0 
611.4 
2,272.6 
353.0 
498.0 
72.7 
1,752.3 

Total Assets

$ 

70,115.6  $ 

70,625.8 

 See notes to consolidated financial statements.

109

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED BALANCE SHEETS - Continued 

Unum Group and Subsidiaries

Liabilities and Stockholders' Equity

Liabilities

Policy and Contract Benefits
Reserves for Future Policy and Contract Benefits
Unearned Premiums
Other Policyholders’ Funds
Income Tax Payable
Deferred Income Tax
Long-term Debt
Other Liabilities

Total Liabilities

Commitments and Contingent Liabilities - Note 14

Stockholders' Equity

Common Stock, $0.10 par

Authorized: 725,000,000 shares
Issued: 307,334,853 and 306,566,572 shares

Additional Paid-in Capital
Accumulated Other Comprehensive Income 
Retained Earnings
Treasury Stock - at cost:104,820,670 and 102,876,514 shares

Total Stockholders' Equity

December 31

2021
2020
(in millions of dollars)

$ 

1,907.7  $ 
48,007.5 
347.5 
1,790.9 
159.1 
458.4 
3,442.2 
2,585.9 

1,855.4 
49,653.0 
349.3 
1,663.9 
— 
416.1 
3,345.7 
2,471.4 

58,699.2 

59,754.8 

30.7 
2,408.1 
354.1 
11,853.2 
(3,229.7)   

30.7 
2,376.2 
374.2 
11,269.6 
(3,179.7) 

11,416.4 

10,871.0 

Total Liabilities and Stockholders' Equity

$ 

70,115.6  $ 

70,625.8 

See notes to consolidated financial statements.

110

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED STATEMENTS OF INCOME

Unum Group and Subsidiaries

Revenue

Premium Income
Net Investment Income
Net Investment Gain (Loss)
Other Income

Total Revenue

Benefits and Expenses

Benefits and Change in Reserves for Future Benefits
Commissions
Interest and Debt Expense
Cost Related to Early Retirement of Debt
Deferral of Acquisition Costs
Amortization of Deferred Acquisition Costs
Compensation Expense
Other Expenses

Total Benefits and Expenses

Year Ended December 31
2021
2019
2020
(in millions of dollars, except share data)

$ 

9,481.0  $ 
2,213.2 
76.7 
242.9 
12,013.8 

9,378.1  $ 
2,360.7 
1,199.1 
224.2 
13,162.1 

9,365.6 
2,435.3 
(23.2) 
221.2 
11,998.9 

7,598.6 
1,038.1 
185.0 
67.3 
(508.1)   
586.1 
975.2 
1,008.6 
10,950.8 

8,972.9 
1,057.3 
188.2 
— 
(576.2)   
606.1 
953.2 
996.6 
12,198.1 

7,496.2 
1,122.7 
177.4 
27.3 
(658.6) 
609.9 
898.3 
943.6 
10,616.8 

Income Before Income Tax 

1,063.0 

964.0 

1,382.1 

Income Tax Expense (Benefit)

Current
Deferred

Total Income Tax Expense

Net Income

Net Income Per Common Share

Basic
Assuming Dilution

See notes to consolidated financial statements.

212.8 
26.0 
238.8 

(116.6)   
287.6 
171.0 

274.8 
7.0 
281.8 

824.2  $ 

793.0  $ 

1,100.3 

4.04  $ 
4.02  $ 

3.89  $ 
3.89  $ 

5.25 
5.24 

$ 

$ 
$ 

111

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME 

Unum Group and Subsidiaries

2021

Year Ended December 31
2020
(in millions of dollars)

2019

Net Income

$ 

824.2  $ 

793.0  $ 

1,100.3 

Other Comprehensive Income (Loss)

Change in Net Unrealized Gain on Securities Before Adjustment 
(net of tax expense (benefit) of $(346.9); $250.2; $757.0)
Change in Adjustment to Deferred Acquisition Costs and Reserves 
for Future Policy and Contract Benefits, Net of Reinsurance (net 
of tax expense (benefit) of $316.8; $(138.2); $(511.7))

Change in Net Gain on Hedges (net of tax benefit of $9.8; $23.8; 
$17.0)

Change in Foreign Currency Translation Adjustment (net of tax 
expense (benefit) of $4.2; $(4.3); $0.2)

Change in Unrecognized Pension and Postretirement Benefit 
Costs (net of tax expense (benefit) of $42.1; $(34.8); $(9.3))

Total Other Comprehensive Income (Loss)

(1,301.4)   

983.0 

2,870.9 

1,195.9 

(531.2)   

(1,942.6) 

(36.0)   

(90.0)   

(62.8) 

(12.6)   

20.3 

134.0 
(20.1)   

(45.2)   
336.9 

23.6 

(37.6) 
851.5 

Comprehensive Income

$ 

804.1  $ 

1,129.9  $ 

1,951.8 

See notes to consolidated financial statements.

112

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY 

Unum Group and Subsidiaries

Common Stock
Balance at Beginning of Year
Common Stock Activity

Balance at End of Year

Additional Paid-in Capital
Balance at Beginning of Year
Common Stock Activity

Balance at End of Year

Accumulated Other Comprehensive Income (Loss)
Balance at Beginning of Year

Other Comprehensive Income (Loss)

Balance at End of Year

Retained Earnings
Balance at Beginning of Year

Adjustment to Adopt Accounting Standard Update - Note 1

Balance at Beginning of Year, as Adjusted

Net Income
Dividends to Stockholders (per common share: $1.17; $1.14; $1.09)

Balance at End of Year

Treasury Stock
Balance at Beginning of Year

Purchases of Treasury Stock

Balance at End of Year

2021

Year Ended December 31
2020
(in millions of dollars)

2019

$ 

30.7  $ 
— 
30.7 

30.6  $ 
0.1 
30.7 

30.5 
0.1 
30.6 

2,376.2 
31.9 
2,408.1 

2,348.1 
28.1 
2,376.2 

2,321.7 
26.4 
2,348.1 

374.2 
(20.1)   
354.1 

37.3 
336.9 
374.2 

(814.2) 
851.5 
37.3 

11,269.6 
— 
11,269.6 
824.2 
(240.6)   

10,728.7 

(18.9)   

10,709.8 
793.0 
(233.2)   

11,853.2 

11,269.6 

9,863.1 
(3.4) 
9,859.7 
1,100.3 
(231.3) 
10,728.7 

(3,179.7)   
(50.0)   
(3,229.7)   

(3,179.7)   

— 

(3,179.7)   

(2,779.3) 
(400.4) 
(3,179.7) 

Total Stockholders' Equity at End of Year

$ 

11,416.4  $ 

10,871.0  $ 

9,965.0 

See notes to consolidated financial statements.

113

  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CONSOLIDATED STATEMENTS OF CASH FLOWS

Unum Group and Subsidiaries 

Cash Flows from Operating Activities

Net Income
Adjustments to Reconcile Net Income to Net Cash Provided by 
Operating Activities

Change in Receivables
Change in Deferred Acquisition Costs
Change in Insurance Reserves and Liabilities
Change in Income Taxes
Change in Other Accrued Liabilities
Non-cash Components of Net Investment Income
Net Investment (Gain) Loss
Depreciation
Cash Related to Reinsurance Transaction
Amortization of the Cost of Reinsurance
Other, Net

Net Cash Provided by Operating Activities

Cash Flows from Investing Activities

Proceeds from Sales of Fixed Maturity Securities
Proceeds from Maturities of Fixed Maturity Securities
Proceeds from Sales and Maturities of Other Investments
Purchase of Fixed Maturity Securities
Purchase of Other Investments
Net Sales (Purchases) of Short-term Investments
Net Increase (Decrease) in Payables for Collateral on Investments
Net Purchases of Property and Equipment
Other, Net

Net Cash Used by Investing Activities

Cash Flows from Financing Activities

Short-term Debt Repayment
Issuance of Long-term Debt
Long-term Debt Repayment
Cost Related to Early Retirement of Debt
Issuance of Common Stock
Repurchase of Common Stock
Dividends Paid to Stockholders
Proceeds from Policyholder Account Deposits
Payments for Policyholder Account Withdrawals
Cash Received Related to Active Life Volatility Cover Agreement
Other, Net

Net Cash Used by Financing Activities

Net Increase (Decrease) in Cash and Bank Deposits

Cash and Bank Deposits at Beginning of Year

2021

Year Ended December 31
2020
(in millions of dollars)

2019

$ 

824.2  $ 

793.0  $ 

1,100.3 

678.0 
78.0 
74.2 
295.3 
11.3 
(254.7)   
(76.7)   
119.8 
(456.8)   
79.1 
15.8 
1,387.5 

442.5 
2,611.4 
403.1 
(4,106.3)   
(606.8)   
76.5 
(50.7)   
(110.3)   
— 

(1,340.6)   

— 
588.1 
(500.0)   
(62.8)   
3.4 
(50.0)   
(239.4)   
128.1 
(80.7)   
40.4 
4.0 
(168.9)   

242.9 
29.9 
1,481.8 

(31.3)   
160.1 
(120.5)   
(1,199.1)   
113.6 
(1,087.2)   

2.6 
83.5 
469.3 

990.8 
2,052.4 
237.0 
(3,169.6)   
(440.6)   
(133.1)   
314.5 
(119.1)   
— 
(267.7)   

(400.0)   
494.1 
(80.0)   
— 
4.4 
— 
(231.9)   
138.4 
(74.3)   
62.1 
(1.5)   
(88.7)   

(122.0)   

112.9 

197.0 

84.1 

37.5 
(48.7) 
241.1 
248.2 
51.3 
(237.9) 
23.2 
110.1 
— 
— 
81.5 
1,606.6 

955.2 
2,401.0 
363.5 
(4,022.4) 
(568.5) 
(267.6) 
(104.1) 
(150.9) 
0.3 
(1,393.5) 

— 
841.9 
(493.1) 
(25.9) 
6.1 
(400.3) 
(229.2) 
149.4 
(68.2) 
— 
(3.7) 
(223.0) 

(9.9) 

94.0 

84.1 

Cash and Bank Deposits at End of Year

$ 

75.0  $ 

197.0  $ 

Certain prior year amounts were reclassified to conform to current year presentation.  See notes to consolidated financial 
statements.

114

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Unum Group and Subsidiaries

Note 1 - Significant Accounting Policies

Basis of Presentation: The accompanying consolidated financial statements of Unum Group and its subsidiaries (the Company) 
have been prepared in accordance with U.S. generally accepted accounting principles (GAAP).  Such accounting principles 
differ from statutory accounting principles (see Note 16).  Intercompany transactions have been eliminated. 

Description of Business:  We are a leading provider of financial protection benefits in the United States, the United Kingdom, 
and Poland.  Our products include disability, life, accident, critical illness, dental and vision, and other related services.  We 
market our products primarily through the workplace. 

We have three principal operating business segments: Unum US, Unum International, and Colonial Life.  Our other reporting 
segments are Closed Block and Corporate.  See Note 13 for further discussion of our operating segments.    

Use of Estimates: The preparation of financial statements in conformity with GAAP requires us to make estimates and 
assumptions that affect amounts reported in the financial statements and accompanying notes.  Such estimates and assumptions 
could change in the future as more information becomes known, particularly when considering the risks and uncertainties 
associated with the coronavirus disease 2019 (COVID-19), which could impact the amounts reported and disclosed herein.

Fixed Maturity Securities: Fixed maturity securities include long-term bonds and redeemable preferred stocks.  Our fixed 
maturity securities are classified as available-for-sale and reported at fair value.  Changes in the fair value of available-for-sale 
fixed maturity securities, except for amounts related to impairment and credit losses recognized in earnings, are reported as a 
component of other comprehensive income.  These amounts are net of income tax and valuation adjustments to deferred 
acquisition costs and reserves for future policy and contract benefits which would have been recorded had the related unrealized 
gain or loss on these securities been realized.  Realized investment gains or losses are based upon specific identification of the 
investments sold.

Interest income is recorded as part of net investment income when earned, using an effective yield method giving effect to 
amortization of premium and accretion of discount.  Included within fixed maturity securities are mortgage-backed and asset-
backed securities.  We recognize investment income on these securities using a constant effective yield based on projected 
prepayments of the underlying loans and the estimated economic life of the securities.  Actual prepayment experience is 
reviewed periodically, and effective yields are recalculated when differences arise between prepayments originally projected and 
the actual prepayments received and currently projected.  The effective yield is recalculated on a retrospective basis, and the 
adjustment is reflected in net investment income.  For fixed maturity securities on which collection of investment income is 
uncertain, we discontinue the accrual of investment income and recognize investment income when interest and dividends are 
received.  Payment terms specified for fixed maturity securities may include a prepayment penalty for unscheduled payoff of the 
investment.  Prepayment penalties are recognized as investment income when received.

In determining when a decline in fair value below amortized cost of a fixed maturity security is a credit loss, we evaluate 
available information, both positive and negative, in reaching our conclusions.  In particular, we consider the strength of the 
issuer's balance sheet, its debt obligations and near-term funding requirements, cash flow and liquidity, the profitability of its 
core businesses, the availability of marketable assets which could be sold to increase liquidity, its industry fundamentals and 
regulatory environment, and its access to capital markets.  Although all available and applicable factors are considered in our 
analysis, our expectation of recovering the entire amortized cost basis of the security, whether we intend to sell the security, 
whether it is more likely than not that we will be required to sell the security before recovery of its amortized cost, and whether 
the security is current on principal and interest payments are the most critical factors in determining whether impairments 
represent credit losses.  The significance of the decline in value is also an important factor, but we generally do not record an 
impairment loss based solely on this factor, since often other more relevant factors will impact our evaluation of a security.  

For securities with a decline in fair value below amortized cost which we intend to sell or more likely than not will be required to 
sell before recovery in value, the amortized cost of the investment is written down to fair value through earnings, and an 
impairment loss is recognized in the current period.  For securities that we believe are impaired and which we do not intend to 
sell and it is not more likely than not that we will be required to sell before recovery in value, we calculate an allowance for 
credit losses recognized in earnings which generally represents the difference between the amortized cost of the security and the 
present value of our best estimate of cash flows expected to be collected, discounted using the effective interest rate implicit in 
the security at the date of acquisition and limited by the difference between amortized cost and fair value of the security.  For 
fixed maturity securities for which we have recognized an allowance for credit loss through earnings, if through subsequent 

115

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued   

Unum Group and Subsidiaries

Note 1 - Significant Accounting Policies - Continued

evaluation there is a significant increase in expected cash flows, the allowance is reduced and is recognized as a reduction to 
credit losses in the current period.  See Notes 2 and 3.

Mortgage Loans:  Mortgage loans are generally held for investment and are carried at amortized cost less an allowance for 
expected credit losses.  Interest income is accrued on the principal amount of the loan based on the loan's contractual interest 
rate.  Prepayment penalties are recognized as investment income when received.  For mortgage loans on which collection of 
interest income is uncertain, we discontinue the accrual of interest and recognize it in the period when an interest payment is 
received.  We typically do not resume the accrual of interest on mortgage loans on nonaccrual status until there are significant 
improvements in the underlying financial condition of the borrower.  We consider a loan to be delinquent if full payment is not 
received in accordance with the contractual terms of the loan.  

We evaluate each of our mortgage loans individually for impairment and assign an internal credit quality rating based on a 
comprehensive rating system used to evaluate the credit risk of the loan.  Although all available and applicable factors are 
considered in our analysis, loan-to-value and debt service coverage ratios are the most critical factors in determining impairment.  
We estimate an allowance for credit losses that we expect to incur over the life of our mortgage loans using a probability of 
default method.  For each loan, we estimate the probability that the loan will default before its maturity (probability of default) 
and the amount of the loss if the loan defaults (loss given default).  These two factors result in an expected loss percentage that is 
applied to the amortized cost of each loan to determine the expected credit loss.  As we are the original underwriter of the 
mortgage loans, the amortized cost generally equals the principal amount of the loan.  We measure losses on defaults of our 
mortgage loans as the excess amortized cost of the mortgage loan over the fair value of the underlying collateral in the event that 
we foreclose on the loan or over the expected future cash flows of the loan if we retain the mortgage loan until payoff.  We do 
not purchase mortgage loans with existing credit impairments.

In estimating the probability of default, we consider historical experience, current market conditions, and reasonable and 
supportable forecasts about the future market conditions.  We utilize our historical loan experience in combination with a large 
third-party industry database for a period of time that aligns with the average life of our loans based on the maturity dates of the 
loans and prepayment experience.  Our model utilizes an industry database of the historical loss experience based on our actual 
portfolio characteristics such as loan-to-value, debt service coverage, collateral type, geography, and late payment history.  In 
addition, because we actively manage our portfolio, we may extend the term of a loan in certain situations and will accordingly 
extend the maturity date in the estimate of probability of default.  In estimating the loss given default, we primarily consider the 
type and value of collateral and secondarily the expected liquidation costs and time to recovery.

The primary market factors that we consider in our forecast of future market conditions are gross domestic product, 
unemployment rates, interest rates, inflation, commercial real estate values, household formation, and retail sales.  We also 
forecast certain loan specific factors such as growth in the fair value and net operating income of collateral by property type.  We 
include our estimate of these factors over a two-year period and for the remainder of the loans’ estimated lives, adjusted for 
estimated prepayments.  Past the two-year forecast period, we revert to the historical assumptions ratably by the end of the fifth 
year of the loan after which we utilize only historical assumptions.

We utilize various scenarios to estimate our allowance for expected losses ranging from a base case scenario that reflects normal 
market conditions to a severe case scenario that reflects adverse market conditions.  We will adjust our allowance each period to 
utilize the scenario or weighting of the scenarios that best reflects our view of current market conditions.  Additions and 
reductions to our allowance for credit losses on mortgage loans are reported as a component of net investment gains and losses.  
See Note 3.

Policy Loans: Policy loans are presented at unpaid balances directly related to policyholders.  Interest income is accrued on the 
principal amount of the loan based on the loan's contractual interest rate.  Included in policy loans are $3,373.7 million and 
$3,390.6 million of policy loans ceded to reinsurers at December 31, 2021 and 2020, respectively. 

Other Long-term Investments: Other long-term investments are comprised primarily of tax credit partnerships, private equity 
partnerships, and real estate.

Tax credit partnerships in which we have invested were formed for the purpose of investing in the construction and rehabilitation 
of low-income housing.  Because the partnerships are structured such that there is no return of principal, the primary sources of 

116

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued   

Unum Group and Subsidiaries

Note 1 - Significant Accounting Policies - Continued

investment return from our tax credit partnerships are tax credits and tax benefits derived from passive losses on the investments, 
both of which may exhibit variability over the life of the investment.  These partnerships are accounted for using either the 
proportional or the effective yield method, depending primarily on whether the tax credits are guaranteed through a letter of 
credit, a tax indemnity agreement, or another similar arrangement.  Tax credits received from these partnerships are reported in 
our consolidated statements of income as either a reduction of premium tax or a reduction of income tax.  The amortization of 
the principal amount invested in these partnerships is reported as a component of either premium tax or income tax.  

Our investments in private equity partnerships are passive in nature and represent funds that are primarily invested in private 
credit, private equity, and real assets.  We account for our investments in these partnerships using either the equity method or at 
fair value through net income depending on the level of ownership and the degree of our influence over partnership operating 
and financial policies.  For investments in partnerships accounted for under the equity method, we report our investments at our 
share of the partnership's net asset value (NAV) and record our portion of partnership earnings as a component of net investment 
income.  For investments in partnerships accounted for at fair value through net income, we also report our investments at our 
share of the partnership's NAV as a practical expedient for fair value with increases or decreases recorded as a component of net 
investment income.  Distributions received from the funds arise from income generated by the underlying investments as well as 
the liquidation of the underlying investments and there is generally not a public market for these investments. 

Investment real estate is primarily comprised of property held for the production of income and property held for sale.  Property 
held for the production of income is carried at cost less accumulated depreciation and any write-downs to fair value for 
impairment losses.  Depreciation is recorded on a straight-line basis over the estimated useful life of the asset.  A review for 
impairment is made whenever events or circumstances indicate that the carrying value may not be recoverable.  An impairment 
loss is recognized when the carrying value of the property exceeds the expected undiscounted cash flows generated from the 
property, at which point the carrying value is written down to an estimated fair value.  Real estate held for sale is carried at the 
lower of depreciated cost or fair value less estimated selling costs and is not further depreciated once classified as such.  

See Notes 2 and 3 for further discussion of our other long-term investments.

Short-term Investments: Short-term investments are carried at cost.  Short-term investments include investments maturing 
within one year of purchase, such as corporate commercial paper and U.S. Treasury bills, bank term deposits, and other cash 
accounts and cash equivalents earning interest. 

Cash and Bank Deposits: Cash and bank deposits include cash on hand and non-interest bearing cash and deposit accounts.  

Derivative Financial Instruments: Derivative financial instruments (including certain derivative instruments embedded in other 
contracts) are recognized as either other long-term investments or other liabilities in our consolidated balance sheets and are 
reported at fair value.  The accounting for a derivative depends on whether it has been designated and qualifies as part of a 
hedging relationship, and further, on the type of hedging relationship.  To qualify for hedge accounting, at the inception of the 
hedging transaction, we formally document the risk management objective and strategy for undertaking the hedging transaction, 
as well as the designation of the hedge as either a fair value hedge or a cash flow hedge.  Included in this documentation is how 
the hedging instrument is expected to hedge the designated risk(s) related to specific assets or liabilities on the balance sheet or 
to specific forecasted transactions as well as a description of the method that will be used to retrospectively and prospectively 
assess the hedging instrument's effectiveness.  

A derivative designated as a hedging instrument must be assessed as being highly effective in offsetting the designated risk(s) of 
the hedged item.  Hedge effectiveness is formally assessed at inception and periodically throughout the life of the designated 
hedging relationship, using qualitative and quantitative methods.  Qualitative methods include comparison of critical terms of the 
derivative to the hedged item.  Quantitative methods include regression or other statistical analysis of changes in fair value or 
cash flows associated with the hedge relationship.

Changes in the fair value of a derivative designated as a fair value hedge and changes in the fair value of the hedged item 
attributable to the risk being hedged are recognized in earnings as a component of net investment gain or loss during the period 
of change in fair value.  For gains or losses on the derivative instrument that are excluded from the assessment of hedge 
effectiveness, those gains and losses are recognized in other comprehensive income or loss and amortized into earnings in the 
same income statement line as the related hedged item.  The gain or loss on the termination of a fair value hedge is recognized in 

117

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued   

Unum Group and Subsidiaries

Note 1 - Significant Accounting Policies - Continued

earnings as a component of net investment gain or loss during the period in which the termination occurs.  When interest rate 
swaps are used in hedge accounting relationships, periodic settlements are recorded in the same income statement line as the 
related settlements of the hedged items.

Changes in the fair value of a derivative designated as a cash flow hedge are reported in other comprehensive income and 
reclassified into earnings and reported on the same income statement line item as the hedged item and in the same period or 
periods during which the hedged item affects earnings.  The gain or loss on the termination of an effective cash flow hedge is 
reported in other comprehensive income and reclassified into earnings and reported on the same income statement line item as 
the hedged item and in the same period or periods during which the hedged item affects earnings.

Gains or losses on the termination of ineffective fair value or cash flow hedges are reported in earnings as a component of net 
investment gain or loss.  In the event a hedged item is disposed of or the anticipated transaction being hedged is no longer likely 
to occur, we will terminate the related derivative and recognize the gain or loss on termination in current earnings as a 
component of net investment gain or loss.  In the event a hedged item is disposed of subsequent to the termination of the hedging 
transaction, we reclassify any remaining gain or loss on the hedge out of accumulated other comprehensive income into earnings 
as a component of the same income statement line item wherein we report the gain or loss on disposition of the hedged item.   

For a derivative not designated as a hedging instrument, changes in the fair value of the derivative, together with the payment of 
periodic fees, if applicable, are recognized in the same income statement line item as the hedged item during the period of 
change in fair value.  

Cash flow activity from the settlement of derivative contracts is reported in the consolidated statements of cash flows as a 
component of proceeds from sales and maturities of other investments.

In our consolidated balance sheets, we do not offset fair value amounts recognized for derivatives executed with the same 
counterparty under a master netting agreement and fair value amounts recognized for the right to reclaim cash collateral or the 
obligation to return cash collateral arising from those master netting agreements.  See Notes 2, 3, and 4. 

Fair Value Measurement: Certain assets and liabilities are reported at fair value in our consolidated balance sheets and in our 
notes to our consolidated financial statements.  We define fair value as the price that would be received to sell an asset or paid to 
transfer a liability in an orderly transaction between market participants at the measurement date.  Therefore, fair value 
represents an exit price, not an entry price.  The exit price objective applies regardless of our intent and/or ability to sell the asset 
or transfer the liability at the measurement date.  Assets or liabilities with readily available actively quoted prices or for which 
fair value can be measured from actively quoted prices in active markets generally have more pricing observability and less 
judgment utilized in measuring fair value.  When actively quoted prices are not available, fair values are based on quoted prices 
in markets that are not active, quoted prices for similar but not identical assets or liabilities, or other observable inputs.  If 
observable inputs are not available, unobservable inputs and/or adjustments to observable inputs requiring management 
judgment are used to determine fair value.  We categorize our assets and liabilities measured at estimated fair value into a three-
level hierarchy, based on the significance of the inputs.  The fair value hierarchy gives the highest priority to inputs which are 
unadjusted and represent quoted prices in active markets for identical assets or liabilities (Level 1) and the lowest priority to 
unobservable inputs (Level 3).  See Note 2.  

Allowance for Credit Losses on Premiums Receivable:  We establish an allowance for credit losses on premiums receivable, 
which is deducted from the gross amount of our receivable balance, to present the net amount we expect to collect on this asset.  
The allowance is forward-looking in nature and is calculated based on considerations regarding both historical events and future 
expectations.  Periodic changes in the allowance are recorded through earnings. 

The allowance on our premiums receivable is primarily determined using an aging analysis as well as historical lapse and 
delinquency rates by line of business, adjusted for key factors that may impact our future expectation of premium receipts such 
as changes in customer demographics, business practices, economic conditions, and product offerings.  We write off premiums 
receivable amounts when determined to be uncollectible, which is based on various factors, including the aging of premiums 
receivable past the due date and specific communication with customers.  At  December 31, 2021 and 2020, the allowance for 
expected credit losses on premium receivables was $34.2 million and $38.8 million, respectively, on gross premium receivables 
of $530.7 million and $525.8 million, respectively.  The allowance decreased $4.6 million during the year ended December 31, 

118

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued   

Unum Group and Subsidiaries

Note 1 - Significant Accounting Policies - Continued

2021, and was driven primarily by improvements in the age of premiums receivable and improvements in unemployment levels.  
The allowance increased $15.0 million during the year ended December 31, 2020, primarily due to the uncertainty of 
collectability resulting from the impacts of COVID-19, partially offset by premiums receivable write-offs and a decrease in the 
premiums receivable balance.  The primary factors considered in establishing the additional allowance at December 31, 2020 
were the increase in unemployment levels and the general uncertainty around the financial condition of some of our customers at 
that time.  

Deferred Acquisition Costs: Incremental direct costs associated with the successful acquisition of new or renewal insurance 
contracts have been deferred.  Such costs include commissions, other agency compensation, certain selection and policy issue 
expenses, and certain field expenses.  Acquisition costs that do not vary with the production of new business, such as 
commissions on group products which are generally level throughout the life of the policy, are excluded from deferral.  Deferred 
acquisition costs are subject to recoverability testing at the time of policy issue and loss recognition testing in subsequent years.

Deferred acquisition costs related to non-interest sensitive policies are amortized in proportion to the premium income we expect 
to receive over the lives of the policies.  Deferred acquisition costs related to interest sensitive policies are amortized over the 
lives of the policies in relation to the present value of estimated gross profits from surrender charges, mortality margins, 
investment returns, and expense margins.  Deviations from projections result in a change to the rate of amortization in the period 
during which such events occur.  Generally, the amortization periods for these policies approximate the estimated lives of the 
policies.

For certain products, policyholders can elect to modify product benefits, features, rights, or coverages by exchanging a contract 
for a new contract or by amendment, endorsement, or rider to a contract, or by the election of a feature or coverage within a 
contract.  These transactions are known as internal replacement transactions.  Internal replacement transactions wherein the 
modification does not substantially change the policy are accounted for as continuations of the replaced contracts.  Unamortized 
deferred acquisition costs from the original policy continue to be amortized over the expected life of the new policy, and the 
costs of replacing the policy are accounted for as policy maintenance costs and expensed as incurred.  Internal replacement 
transactions, principally on group contracts, that result in a policy that is substantially changed are accounted for as an 
extinguishment of the original policy and the issuance of a new policy.  Unamortized deferred acquisition costs on the original 
policy that was replaced are immediately expensed, and the costs of acquiring the new policy are capitalized and amortized in 
accordance with our accounting policies for deferred acquisition costs. 

Loss recognition and recoverability testing is performed on an annual basis, or more frequently if appropriate, using best 
estimate assumptions as to future experience as of the date of the test.  Insurance contracts are grouped for each major product 
line within a segment when we perform the loss recognition and recoverability tests.  If loss recognition or recoverability testing 
indicates that deferred acquisition costs are not recoverable, the deficiency is charged to expense.  Using our best estimate 
assumptions during the fourth quarter of 2021, we determined that $15.1 million of current year acquisition costs related to the 
Unum US group life and accidental death and dismemberment product line were not recoverable driven by COVID-19 related 
life claims and as a result, these amounts were not deferred. 

Goodwill: Goodwill is the excess of the amount paid to acquire a business over the fair value of the net assets acquired.  We 
review the carrying amount of goodwill for impairment on an annual basis, or more frequently if events or changes in 
circumstances indicate that the carrying amount might not be recoverable.  Goodwill impairment testing compares the fair value 
of a reporting unit with its carrying amount, including goodwill.  If the fair value of the reporting unit to which the goodwill 
relates is less than the carrying amount of the reporting unit, an impairment charge is recognized for the amount by which the 
carrying amount exceeds the fair value of the reporting unit in an amount not to exceed the total amount of goodwill allocated to 
the reporting unit. 

Property and Equipment: Property and equipment is reported at cost less accumulated depreciation, which is calculated on the 
straight-line method over the estimated useful life.  The accumulated depreciation for property and equipment was $1,259.6 
million and $1,239.9 million as of December 31, 2021 and 2020, respectively. 

Value of Business Acquired: Value of business acquired represents the present value of future profits recorded in connection 
with the acquisition of a block of insurance policies.  The asset is amortized based upon expected future premium income for 
non-interest sensitive insurance policies and estimated future gross profits from surrender charges, mortality margins, investment 

119

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued   

Unum Group and Subsidiaries

Note 1 - Significant Accounting Policies - Continued

returns, and expense margins for interest sensitive insurance policies.  The value of business acquired, which is included in other 
assets in our consolidated balance sheets, was $73.1 million and $83.8 million at December 31, 2021 and 2020, respectively.  
The accumulated amortization for value of business acquired was $157.7 million and $153.7 million as of December 31, 2021 
and 2020, respectively.  

The amortization of value of business acquired, which is included in other expenses in the consolidated statements of income, 
was $5.7 million, $6.1 million, and $7.1 million for the years ended December 31, 2021, 2020, and 2019, respectively.  We 
periodically review the carrying amount of value of business acquired using the same methods used to evaluate deferred 
acquisition costs.

Policy and Contract Benefits: Policy and contract benefits represent amounts paid and expected to be paid based on reported 
losses and estimates of incurred but not reported losses for non-interest sensitive life and accident and health products.  For 
interest sensitive products, benefits are the amounts paid and expected to be paid on insured claims in excess of the 
policyholders' policy fund balances.

Reserves for Future Policy and Contract Benefits: Policy reserves represent future policy and contract benefits for claims not 
yet incurred.  Policy reserves for non-interest sensitive life and accident and health products are determined using the net level 
premium method.  The reserves are calculated based upon assumptions as to interest, persistency, morbidity, and mortality that 
were appropriate at the date of issue.  Discount rate assumptions are based on actual and expected net investment returns.  
Persistency assumptions are based on our actual historical experience adjusted for future expectations.  Claim incidence and 
claim resolution rate assumptions related to morbidity and mortality are based on actual experience or industry standards 
adjusted as appropriate to reflect our actual experience and future expectations.  The assumptions vary by plan, year of issue, and 
policy duration and include a provision for adverse deviation. 

Policy reserves for group single premium annuities are developed on a net single premium method.  The reserves are calculated 
based on assumptions as to interest, mortality, and retirement that were appropriate at the date of issue.  Mortality assumptions 
are based upon industry standards adjusted as appropriate to reflect our actual experience and future expectations.  The 
assumptions vary by year of issue.

Policy reserves for interest sensitive products are principally policyholder account values resulting from customer deposits and 
interest credited less cost of insurance, policy administration expenses, surrender charges, and customer withdrawals.

Policy reserves require ongoing loss recognition testing.  We perform loss recognition tests on our policy reserves annually, or 
more frequently if appropriate, using best estimate assumptions as of the date of the test, without a provision for adverse 
deviation.  We group the policy reserves for each major product line within a segment when we perform the loss recognition 
tests.  If the policy reserves determined using these best estimate assumptions are higher than our existing policy reserves net of 
any deferred acquisition cost balance, the existing policy reserves are increased or deferred acquisition costs are reduced to 
immediately recognize the deficiency.  This becomes the new basis for policy reserves going forward, subject to future loss 
recognition testing.

Claim reserves represent future policy and contract benefits for claims that have been incurred or are estimated to have been 
incurred but not yet reported to us.  Our claim reserves relate primarily to disability and long-term care policies and are 
calculated based on assumptions as to interest and claim resolution rates that are currently appropriate.  Claim resolution rate 
assumptions are based on our actual experience.  The interest rate assumptions used for discounting claim reserves are based on 
projected portfolio yield rates, after consideration for defaults and investment expenses, for the assets supporting the liabilities 
for the various product lines.  Unlike policy reserves for which assumptions are generally established and locked in at the time of 
policy issuance, claim reserves are subject to revision as current claim experience and projections of future factors affecting 
claim experience change.  Claim reserves do not include a provision for adverse deviation.  See Note 6.

Other Policyholders' Funds: Other policyholders' funds represent customer deposits plus interest credited at contract rates.  We 
control interest rate risk by investing in quality assets which have an aggregate duration that closely matches the expected 
duration of life liabilities.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued   

Unum Group and Subsidiaries

Note 1 - Significant Accounting Policies - Continued

Income Tax: Deferred taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and 
liabilities for financial statement purposes and the amounts used for income tax purposes.  Deferred taxes have been measured 
using enacted statutory income tax rates and laws that are currently in effect.  We record adjustments to our deferred taxes 
resulting from tax rate changes through income as of the date of enactment.  We record deferred tax assets for tax positions taken 
in the U.S. and other tax jurisdictions based on our assessment of whether a position is more likely than not to be sustained upon 
examination based solely on its technical merits.  A valuation allowance is established for deferred tax assets when it is more 
likely than not that an amount will not be realized.  We record tax expense related to Global Intangible Low-Taxed Income in the 
period in which it is incurred.  We follow an aggregate portfolio approach to release disproportionate tax effects from 
accumulated other comprehensive income upon disposal of an entire business segment's portfolio.  See Note 7.  

Short-term and Long-term Debt: Debt is generally carried at the unpaid principal balance, net of unamortized discount or 
premium and deferred debt issuance costs.  Short-term debt consists of debt due within the next twelve months, including that 
portion of debt otherwise classified as long-term.  The amortization of the original issue discount or premium as well as deferred 
debt issuance costs are recognized as a component of interest expense over the period the debt is expected to be outstanding.  
The carrying amount of long-term debt that is part of a fair value hedge program includes an adjustment to reflect the effect of 
the change in fair value attributable to the risk being hedged.  Net interest settlements for fair value hedges on our long-term debt 
are recognized as a component of interest expense.  See Note 8.

Right-of-Use Asset (ROU) and Lease Liability:  ROU assets represent our right to use an underlying asset for a specified lease 
term and are included in other assets in our consolidated balance sheet.  Lease liabilities represent the present value of lease 
payments that we are obligated to pay arising from a lease and are included in other liabilities in our consolidated balance sheet. 

We determine if an arrangement is a lease at inception through a formal process that evaluates our right to control the use of an 
identified asset for a period of time in exchange for consideration.  We account for the lease and non-lease components of our 
building leases separately and have elected to use the available practical expedient to account for the lease and non-lease 
components of our equipment leases as a single component.  All of our leases are classified as operating.  For each operating 
lease, we calculate a lease liability at commencement date based on the present value of lease payments over the lease term and a 
corresponding ROU asset, adjusted for lease incentives.  We do not recognize right-of-use assets and lease liabilities that arise 
from short-term leases for any class of underlying asset.

We consider the likelihood of renewal in determining the lease terms for the calculation of the ROU asset and lease liability.  As 
most of our leases do not provide an implicit rate of interest, we use our incremental borrowing rate based on the information 
available at commencement date in determining the present value of lease payments.  We use the implicit rate of interest when 
readily determinable.

Operating lease cost is calculated on a straight-line basis over the lease term and is included in other expenses in our 
consolidated statements of income.  We amortize the ROU asset over the lease term on a pattern determined by the difference 
between the straight-line lease liability expense and the accretion of the imputed interest calculated on the lease liability.  See 
Note 15.

Treasury Stock and Retirement of Common Stock: Treasury stock is reflected as a reduction of stockholders' equity at cost.  
When shares are retired, the par value is removed from common stock, and the excess of the repurchase price over par is 
allocated between additional paid-in capital and retained earnings.  See Note 10.

Revenue Recognition: Our non-interest sensitive life and accident and health products are long-duration contracts, and premium 
income is recognized as revenue when due from policyholders.  If the contracts are experience rated, the estimated ultimate 
premium is recognized as revenue over the period of the contract.  The estimated ultimate premium, which is revised to reflect 
current experience, is based on estimated claim costs, expenses, and profit margins.

For interest sensitive products, the amounts collected from policyholders are considered deposits, and only the deductions during 
the period for cost of insurance, policy administration, and surrenders are included in revenue.  Policyholders' funds represent 
funds deposited by contract holders and are not included in revenue.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued   

Unum Group and Subsidiaries

Note 1 - Significant Accounting Policies - Continued

Fees from our leave management services and administrative-services only (ASO) business are reported as other income when 
services are rendered. 

Reinsurance: We routinely enter into reinsurance agreements with other insurance companies to spread risk and thereby limit 
losses from large exposures.  For each of our reinsurance agreements, we determine if the agreement provides indemnification 
against loss or liability relating to insurance risk in accordance with applicable accounting standards.  If we determine that a 
reinsurance agreement does not expose the reinsurer to a reasonable possibility of a significant loss from insurance risk, we 
record the agreement using the deposit method of accounting.

Reinsurance activity is accounted for on a basis consistent with the terms of the reinsurance contracts and the accounting used 
for the original policies issued.  Premium income and benefits and change in reserves for future benefits are presented in our 
consolidated statements of income net of reinsurance ceded.  Ceded liabilities for policy and contract benefits, future policy and 
contract benefits, and unearned premiums are reported on a gross basis in our consolidated balance sheets, as are ceded policy 
loans.  Our reinsurance recoverable includes the balances due from reinsurers under the terms of the reinsurance agreements for 
these ceded balances as well as settlement amounts currently due.

Where applicable, gains or costs recognized on reinsurance transactions are generally deferred and amortized into earnings based 
upon expected future premium income for non-interest sensitive insurance policies and estimated future gross profits for interest 
sensitive insurance policies.  Gains or costs recognized on reinsurance transactions for non-interest sensitive products for which 
we no longer receive premiums are generally deferred and amortized into earnings based upon expected claim reserve patterns.  
The cost of reinsurance included in other assets in our consolidated balance sheets at December 31, 2021 and 2020 was $777.1 
million and $813.0 million.  The deferred gain on reinsurance included in other liabilities in our consolidated balance sheets at 
December 31, 2021 and 2020 was $3.7 million and $5.6 million, respectively.

Under ceded reinsurance agreements wherein we are not relieved of our legal liability to our policyholders, if the assuming 
reinsurer is unable to meet its obligations, we remain contingently liable.  We evaluate the financial condition of reinsurers and 
monitor concentration of credit risk to minimize this exposure.  We may also require assets in trust, letters of credit, or other 
acceptable collateral to support our reinsurance recoverable balances.  We estimate an allowance for expected credit losses for 
our reinsurance recoverable balance using a probability of default approach which incorporates key inputs and assumptions 
regarding historical insurer liquidation rates, counterparty credit ratings, and collateral received.  Liquidation rates are derived 
from rating agency studies covering domestic insurers and are based on historical liquidation trends according to their respective 
credit ratings.  When calculating our allowance, we apply these liquidation rates to the net amount of our credit exposure, which 
considers collateral arrangements such as letters of credit and trust accounts.  We evaluate the factors used to determine our 
allowance on a quarterly basis to consider material changes in our assumptions and make adjustments accordingly.  At 
December 31, 2021 and 2020, the allowance for expected credit losses on reinsurance recoverables was and $2.3 million and 
$11.7 million, respectively.  The allowance decreased $9.4 million during the year ended December 31, 2021, primarily due to 
changes in the composition of the related receivable.  The allowance increased $9.9 million during the year ended December 31, 
2020, primarily due to an increase in the reinsurance recoverable balance, changes in certain counterparty credit ratings, and 
changes in our assumptions about the recoverability of receivables from certain counterparties.  See Note 12.

Premium Tax Expense: Premium tax expense is included in other expenses in the consolidated statements of income.  For the 
years ended December 31, 2021, 2020, and 2019, premium tax expense was $166.0 million, $175.5 million, and $170.1 million, 
respectively.

Stock-Based Compensation: The cost of stock-based compensation is generally measured based on the grant-date fair value of 
the award.  The Black-Scholes options valuation model is used for estimating the fair value of stock options, and the Monte-
Carlo valuation model is used for estimating the fair value of performance units.  Restricted stock units and stock success units 
are valued based on the fair value of common stock at the grant date.  Stock-based awards are expensed over the requisite service 
period, or for performance units over the requisite service period, or remaining service period, if and when it becomes probable 
that the performance conditions will be satisfied, with an offsetting increase to additional paid-in capital in stockholders' equity.  
Forfeitures of stock-based awards are recognized as they occur.  See Note 11.

Earnings Per Share: We compute basic earnings per share by dividing net income by the weighted average number of common 
shares outstanding for the period.  Earnings per share assuming dilution is computed by dividing net income by the weighted 

122

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued   

Unum Group and Subsidiaries

Note 1 - Significant Accounting Policies - Continued

average number of shares outstanding for the period plus the shares representing the dilutive effect of stock-based awards.  In 
computing earnings per share assuming dilution, only potential common shares resulting from stock-based awards that are 
dilutive (those that reduce earnings per share) are included.  We use the treasury stock method to account for the effect of 
outstanding stock options and nonvested stock awards on the computation of earnings per share assuming dilution.  See Note 10.

Translation of Foreign Currency: Revenues and expenses of our foreign operations are translated at average exchange rates.  
Assets and liabilities are translated at the rate of exchange on the balance sheet dates.  The translation gain or loss is generally 
reported in accumulated other comprehensive income, net of income tax.  We do not provide for deferred taxes to the extent 
unremitted foreign earnings are deemed permanently invested.

Accounting for Participating Individual Life Insurance: Participating policies issued by one of our subsidiaries prior to its 
1986 conversion from a mutual to a stock life insurance company will remain participating as long as the policies remain in-
force.  A Participation Fund Account (PFA) was established for the benefit of all such individual participating life and annuity 
policies and contracts.  The assets of the PFA provide for the benefit, dividend, and certain expense obligations of the 
participating individual life insurance policies and annuity contracts.  The assets of the PFA were $297.7 million and $319.8 
million at December 31, 2021 and 2020, respectively.

Revision of Previously Issued Consolidated Statements of Cash Flows: In 2021, we changed the presentation of policyholder 
account deposits and withdrawals related to our universal life products to present the activity on a gross basis within the 
financing activities section of the Consolidated Statements of Cash Flows.  As a result of this change, we determined that certain 
historical adjustments related to the cost of insurance, policy administration expenses and surrender charges for these products 
were incorrectly presented as a component of net cash used by financing activities rather than as a component of net cash 
provided by operating activities.  We determined that the impact of the error to the previously issued Consolidated Statements of 
Cash Flows was not material and we have corrected the error.  The impact of this correction for the years ended December 31, 
2020 and 2019, was a decrease to the change in insurance reserves and liabilities within net cash provided by operating activities 
of $128.2 million and $135.0 million, respectively, with a corresponding decrease to net cash used by financing activities.  
Within net cash used by financing activities the other, net line item was adjusted as a result of the error correction and to 
separately present proceeds from policyholder account deposits and payments for policyholder account withdrawals.  The error 
had no impact on our financial position or our results of operations. 

Accounting Updates Adopted in 2021:

Date of 
Adoption

Effect on Financial Statements

January 1, 2021 The adoption of this update did not have 
a material effect on our financial position 
or results of operations.

Accounting 
Standards 
Codification 
(ASC)

ASC 740 
"Income Taxes"

Description

The amendments in this update simplified 
the accounting for income taxes by 
removing certain exceptions in the guidance 
related to the following: 1. losses in 
continuing operations when there is income 
in other items, 2. foreign subsidiaries 
becoming equity method investments and 
vice versa, and 3. year-to-date interim period 
losses exceeding anticipated loss for the 
year.  The amendments also simplified the 
accounting for income taxes related to the 
following: 1. franchise taxes partially based 
on income, 2. step up in the tax basis of 
goodwill, 3. allocation of tax expense to 
entities not subject to tax, 4. enacted changes 
in tax law or rates in interim periods, and 5. 
employee stock ownership programs and 
investments in qualified affordable housing 
projects accounted for using the equity 
method.

123

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued   

Unum Group and Subsidiaries

Date of 
Adoption

Effect on Financial Statements

January 1, 2020 The adoption of this update did not have 

an effect on our financial position or 
results of operations.

The adoption of this update modified our 
disclosures but did not have an impact on 
our financial position or results of 
operations.

December 31, 
2018 for the 
removal and 
modification of 
certain 
disclosures and 
January 1, 2020 
for the addition 
of certain 
disclosures.

Note 1 - Significant Accounting Policies - Continued

Accounting Updates Adopted in 2020:

ASC

Description

ASC 350 
"Intangibles - 
Goodwill and 
Other"

ASC 820 "Fair 
Value 
Measurement"

This update eliminated the requirement to 
calculate the implied fair value of goodwill 
(the second step in the current two-step test) 
to measure a goodwill impairment charge.  
Instead, entities should perform the goodwill 
impairment test by comparing the fair value 
of a reporting unit with its carrying amount 
and recognize an impairment charge for the 
excess of the carrying amount over the fair 
value, with the loss not to exceed the total 
amount of goodwill allocated to that 
reporting unit.  This guidance was applied in 
the period of adoption.

This update amended the fair value 
measurement guidance by removing or 
clarifying certain existing disclosure 
requirements, while also adding new 
disclosure requirements.  Specifically, this 
update removed certain disclosures related to 
Level 1 and Level 2 transfers and removed 
the discussion regarding valuation processes 
of Level 3 fair value measurements.  The 
update modified guidance related to 
investments in certain entities that calculate 
net asset value to explicitly require 
disclosure regarding timing of liquidation of 
the investee's assets and timing of 
redemption restrictions.  The update added 
disclosures around the changes in unrealized 
gains and losses in other comprehensive 
income for recurring Level 3 investments 
held at the end of the reporting period and 
adds disclosures regarding certain 
unobservable inputs on Level 3 fair value 
measurements.  The guidance was applied 
both retrospectively and prospectively, 
depending on the specific requirement of the 
update.

124

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued   

Unum Group and Subsidiaries

Note 1 - Significant Accounting Policies - Continued

Date of 
Adoption
December 31, 
2020

Effect on Financial Statements
The adoption of this update modified our 
disclosures but did not have an impact on 
our financial position or results of 
operations.

January 1, 2020 The adoption of this update resulted in a 

cumulative-effect reduction to retained 
earnings of $18.9 million with a 
corresponding decrease to mortgage 
loans of $8.3 million, a decrease to 
accounts and premiums receivable of 
$13.5 million and a decrease to deferred 
income tax of $5.0 million.  There were 
also immaterial impacts to reinsurance 
recoverable and other liabilities. 

ASC
ASC 715 
"Compensation - 
Retirement 
Benefits"

ASC 326 
"Financial 
Instruments - 
Credit Losses"

Description
This update amends the defined benefit 
pension and other postretirement benefit 
guidance by removing or clarifying certain 
existing disclosure requirements, while also 
adding new disclosure requirements.  
Specifically, this update removes the 
requirement to disclose the effects of a one-
percentage point change in the assumed 
healthcare cost trend and the requirement to 
disclose amounts in accumulated other 
comprehensive income expected to be 
recognized as part of net periodic benefit 
cost of the next year.  This update adds a 
requirement to describe the reasons for 
significant gains and losses related to 
changes in the benefit obligation for the 
period.  The update also clarifies that the 
projected benefit obligation (PBO) and 
accumulated benefit obligation (ABO) and 
fair value of plan assets are to be disclosed 
for plans with PBOs or ABOs in excess of 
plan assets.  The guidance was applied 
retrospectively.

This update amended the guidance on the 
impairment of financial instruments.  The 
update added an impairment model known 
as the current expected credit loss model that 
is based on expected losses rather than 
incurred losses and will generally result in 
earlier recognition of allowances for losses.  
The current expected credit loss model 
applies to financial instruments such as 
mortgage loans, fixed maturity securities 
classified as held-to-maturity, and certain 
receivables.  The update also modified the 
other-than-temporary impairment model 
used for available-for-sale fixed maturity 
securities such that credit losses are 
recognized as an allowance rather than as a 
reduction in the amortized cost of the 
security.  The reversal of previously 
recognized credit losses on available-for-sale 
fixed maturity securities is allowed under 
specified circumstances.  Additional 
disclosures are also required, including 
information used to develop the allowance 
for losses.  The guidance was applied using a 
modified retrospective approach through a 
cumulative-effect adjustment to retained 
earnings as of the beginning of the period of 
adoption.  For available-for-sale fixed 
maturity securities, the update was applied 
prospectively.  Other-than-temporary 
impairment losses recognized on available-
for-sale fixed maturity securities prior to 
adoption of the update cannot be reversed.  
This guidance was applied in the period of 
adoption.

125

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued   

Unum Group and Subsidiaries

Note 1 - Significant Accounting Policies - Continued

Accounting Updates Adopted in 2019:

ASC

Description

ASC 220 
"Income 
Statement - 
Reporting 
Comprehensive 
Income"

This update allowed entities to make an 
accounting policy election to reclassify the 
disproportionate tax effects arising as a 
result of the recognition of the enactment of 
the tax bill, H.R.1, An Act to Provide 
Reconciliation Pursuant to Titles II and V of 
the Concurrent Resolution on the Budget for 
Fiscal Year 2018, more commonly known as 
TCJA, from accumulated other 
comprehensive income to retained earnings.  
Tax effects that are disproportionate in 
accumulated other comprehensive income 
for reasons other than the TCJA may not be 
reclassified.  This update required additional 
disclosures on whether an entity elects to 
reclassify the disproportionate tax effects 
and its policy for releasing tax effects from 
accumulated other comprehensive income.

Date of 
Adoption

Effect on Financial Statements

January 1, 2019 The adoption of this update expanded 

certain of our disclosures but had no 
impact on our financial position or results 
of operations because we did not make 
the optional accounting policy election to 
reclassify the disproportionate tax effects 
resulting from the TCJA from 
accumulated other comprehensive 
income to retained earnings.  

ASC 310 
"Receivables - 
Nonrefundable 
Fees and Other 
Costs"

This update shortened the amortization 
period to the earliest call date for certain 
callable debt securities held at a premium.  
This update did not impact securities held at 
a discount.  

January 1, 2019 The adoption of this update did not have 

a material impact on our financial 
position or results of operations.

January 1, 2019 The adoption of this update did not have 

an impact on our financial position or 
results of operations. 

ASC 718 
"Compensation - 
Stock 
Compensation"

This update generally aligned the accounting 
guidance for share-based payments issued to 
non-employees with guidance for share-
based payments issued to employees.  
Specifically, the update required non-
employee share-based payments to be 
measured using the grant date fair value of 
the equity instruments that an entity is 
obligated to issue when the good has been 
delivered or the service has been rendered 
rather than being remeasured through the 
performance completion date.  Additionally, 
for non-employee share-based payments that 
contain performance conditions, the update 
changed the criteria regarding the 
recognition of compensation cost to when 
achievement of a performance condition is 
probable rather than upon actual 
achievement of the performance condition.  

126

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued   

Unum Group and Subsidiaries

Note 1 - Significant Accounting Policies - Continued

Date of 
Adoption
January 1, 2019 The adoption of this update resulted in 

Effect on Financial Statements

the recognition of a lease liability of 
$122.0 million, with a corresponding 
right-of-use asset of $117.7 million, less 
an immaterial cumulative-effect decrease 
to retained earnings of $3.4 million 
related to our operating leases.  There 
were also immaterial impacts to deferred 
income tax and income tax payable.  This 
update did not have an impact on our 
results of operations, but it expanded our 
disclosures.

ASC
ASC 842 
"Leases"

Description
This update changed the accounting for 
leases, requiring lessees to report most leases 
on their balance sheets, regardless of 
whether the lease is classified as a finance 
lease or an operating lease.  For lessees, the 
initial lease liability is equal to the present 
value of lease payments, and a 
corresponding asset, adjusted for certain 
items, is also recorded.  Expense recognition 
for lessees remained similar to previous 
accounting requirements for capital and 
operating leases.  For lessors, the guidance 
modified the classification criteria and the 
accounting for sales-type and direct 
financing leases.  The guidance was applied 
using a modified retrospective approach 
through a cumulative-effect adjustment to 
retained earnings at the beginning of the 
period of adoption.  In addition, the package 
of practical expedients available to leases 
that commenced prior to the date of adoption 
was applied.

127

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued   

Unum Group and Subsidiaries

Note 1 - Significant Accounting Policies - Continued

Accounting Updates Outstanding:

ASC
ASC 848 
"Reference Rate 
Reform"

Date of 
Adoption
Adoption is 
permitted as of 
the beginning of 
the interim 
period that 
includes March 
12, 2020 (the 
issuance date of 
the update), or 
any date 
thereafter, 
through 
December 31, 
2022, at which 
point the 
guidance will 
sunset.

Description
The amendments in this update provide 
optional guidance, for a limited period of 
time, to ease the potential burden in 
accounting for and recognizing the effects of 
reference rate reform on financial reporting.  
The guidance allows for various practical 
expedients and exceptions when applying 
GAAP to contracts, hedging relationships, 
and other transactions affected either by 
discontinued rates as a direct result of 
reference rate reform or a market-wide 
change in interest rates used for discounting, 
margining or contract price alignment, if 
certain criteria are met.  Specifically, the 
guidance provides certain practical 
expedients for contract modifications, fair 
value hedges, and cash flow hedges, and also 
provides certain exceptions related to 
changes in the critical terms of a hedging 
relationship.  The guidance also allows for a 
one-time election to sell or transfer debt 
securities that were both classified as held-
to-maturity prior to January 1, 2020 and 
reference a rate affected by the reform.

Effect on Financial Statements
We do not anticipate needing to adopt 
this guidance, but we will continue to 
monitor our contracts and hedging 
relationships throughout the adoption 
period.

128

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued   

Unum Group and Subsidiaries

Note 1 - Significant Accounting Policies - Continued

Effect on Financial Statements

Date of 
Adoption
January 1, 2023 We will adopt this update effective 
January 1, 2023 using the modified 
retrospective approach with changes 
applied as of the beginning of the earliest 
period presented or January 1, 2021, also 
referred to as the transition date.  We are 
continuing to evaluate the effects of 
implementing this update.  We expect 
that the most significant impact at the 
transition date will be the requirement to 
update the discount rate assumption to 
reflect an upper-medium grade fixed-
income instrument, which will be 
generally equivalent to a single-A 
interest rate matched to the duration of 
our insurance liabilities and will result in 
a decrease to accumulated other 
comprehensive income within our total 
stockholders’ equity balance of 
approximately $6.5 billion to $7 billion. 
After the transition date, we will be 
required to update the discount rate each 
subsequent reporting period with 
changes recorded in other comprehensive 
income (OCI) and expect that this could 
have a material impact on OCI.  We also 
expect that the adoption will have a 
material impact on our results of 
operations and will significantly expand 
our disclosures.  We do not have 
products with market risk benefits. 

ASC
ASC 944 
"Financial 
Services - 
Insurance"

Description
This update significantly amends the 
accounting and disclosure requirements for 
long-duration insurance contracts.  These 
changes include a requirement to review, 
and if necessary, update cash flow 
assumptions used to measure the liability for 
future policy benefits for traditional and 
limited-payment contracts at least annually, 
with changes recognized in earnings.  In 
addition, an entity will be required to update 
the discount rate assumption at each 
reporting date using a yield that is reflective 
of an upper-medium grade fixed-income 
instrument, with changes recognized in other 
comprehensive income.  These changes 
result in the elimination of the provision for 
risk of adverse deviation and premium 
deficiency (or loss recognition) testing.  The 
update also requires that an entity measure 
all market risk benefits associated with 
deposit contracts at fair value, with changes 
recognized in earnings except for the portion 
attributable to a change in the instrument-
specific credit risk, which is to be 
recognized in other comprehensive income.  
This update also simplifies the amortization 
of deferred acquisition costs by requiring 
amortization on a constant level basis over 
the expected term of the related contracts.  
Deferred acquisition costs are required to be 
written off for unexpected contract 
terminations but are no longer subject to an 
impairment test.  Significant additional 
disclosures will also be required, which 
include disaggregated rollforwards of certain 
liability balances and the disclosure of 
qualitative and quantitative information 
about expected cash flows, estimates, and 
assumptions.  The application of this 
guidance will vary based upon the specific 
requirements of the update but will generally 
result in either a modified retrospective or 
full retrospective approach with changes 
applied as of the beginning of the earliest 
period presented.  Early adoption is 
permitted.

129

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 2 - Fair Values of Financial Instruments

Fair Value Measurements for Financial Instruments Carried at Fair Value

We report fixed maturity securities, which are classified as available-for-sale securities, derivative financial instruments, and 
unrestricted equity securities at fair value in our consolidated balance sheets.  We report our investments in private equity 
partnerships at our share of the partnerships' NAV as a practical expedient for fair value.  See Note 1.

The degree of judgment utilized in measuring the fair value of financial instruments generally correlates to the level of pricing 
observability.  Financial instruments with readily available active quoted prices or for which fair value can be measured from 
actively quoted prices in active markets generally have more pricing observability and less judgment utilized in measuring fair 
value.  An active market for a financial instrument is a market in which transactions for an asset or a similar asset occur with 
sufficient frequency and volume to provide pricing information on an ongoing basis.  A quoted price in an active market 
provides the most reliable evidence of fair value and should be used to measure fair value whenever available.  Conversely, 
financial instruments rarely traded or not quoted have less observability and are measured at fair value using valuation 
techniques that require more judgment.  Pricing observability is generally impacted by a number of factors, including the type of 
financial instrument, whether the financial instrument is new to the market and not yet established, the characteristics specific to 
the transaction, and overall market conditions.

We classify financial instruments in accordance with a fair value hierarchy consisting of three levels based on the observability 
of valuation inputs:

•

•

•

Level 1 - the highest category of the fair value hierarchy classification wherein inputs are unadjusted and represent 
quoted prices in active markets for identical assets or liabilities at the measurement date.

Level 2 - valued using inputs (other than prices included in Level 1) that are either directly or indirectly observable for 
the asset or liability through correlation with market data at the measurement date and for the duration of the 
instrument's anticipated life.

Level 3 - the lowest category of the fair value hierarchy and reflects the judgment of management regarding what 
market participants would use in pricing assets or liabilities at the measurement date.  Financial assets and liabilities 
categorized as Level 3 are generally those that are valued using unobservable inputs to extrapolate an estimated fair 
value.

Valuation Methodologies of Financial Instruments Measured at Fair Value

Valuation techniques used for assets and liabilities accounted for at fair value are generally categorized into three types.  The 
market approach uses prices and other relevant information from market transactions involving identical or comparable assets or 
liabilities.  The income approach converts future amounts, such as cash flows or earnings, to a single present amount, or a 
discounted amount.  The cost approach is based upon the amount that currently would be required to replace the service capacity 
of an asset, or the current replacement cost.

We use valuation techniques that are appropriate in the circumstances and for which sufficient data are available that can be 
obtained without undue cost and effort.  In some cases, a single valuation technique will be appropriate (for example, when 
valuing an asset or liability using quoted prices in an active market for identical assets or liabilities).  In other cases, multiple 
valuation techniques will be appropriate.  If we use multiple valuation techniques to measure fair value, we evaluate and weigh 
the results, as appropriate, considering the reasonableness of the range indicated by those results.  A fair value measurement is 
the point within that range that is most representative of fair value in the circumstances.

The selection of the valuation method(s) to apply considers the definition of an exit price and depends on the nature of the asset 
or liability being valued.  For assets and liabilities accounted for at fair value, we generally use valuation techniques consistent 
with the market approach, and to a lesser extent, the income approach.  We believe the market approach provides more 
observable data than the income approach, considering the type of investments we hold.  Our fair value measurements could 
differ significantly based on the valuation technique and available inputs.  When using a pricing service, we obtain the vendor's 
pricing documentation to ensure we understand their methodologies.  We periodically review and approve the selection of our 
pricing vendors to ensure we are in agreement with their current methodologies.  When markets are less active, brokers may rely 

130

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 2 - Fair Values of Financial Instruments - Continued

more on models with inputs based on the information available only to the broker.  Our internal investment management 
professionals, which include portfolio managers and analysts, monitor securities priced by brokers and evaluate their prices for 
reasonableness based on benchmarking to available primary and secondary market information.  In weighing a broker quote as 
an input to fair value, we place less reliance on quotes that do not reflect the result of market transactions.  We also consider the 
nature of the quote, particularly whether it is a bid or market quote.  If prices in an inactive market do not reflect current prices 
for the same or similar assets, adjustments may be necessary to arrive at fair value.  When relevant market data is unavailable, 
which may be the case during periods of market uncertainty, the income approach can, in suitable circumstances, provide a more 
appropriate fair value.  During 2021, we have applied valuation approaches and techniques on a consistent basis to similar assets 
and liabilities and consistent with those approaches and techniques used at year end 2020.

Fixed Maturity and Equity Securities

We use observable and unobservable inputs in measuring the fair value of our fixed maturity and equity securities.  For securities 
categorized as Level 1, fair values equal active Trade Reporting and Compliance Engine (TRACE) pricing or unadjusted market 
maker prices.  For securities categorized as Level 2 or Level 3, inputs that may be used in valuing each class of securities at any 
given time period are disclosed below.  Actual inputs used to determine fair values will vary for each reporting period depending 
on the availability of inputs which may, at times, be affected by the lack of market liquidity. 

Instrument

Level 2
Observable Inputs

Level 3
Unobservable Inputs

United States Government and Government Agencies and Authorities

Valuation Method

Principally the market approach

Not applicable

Valuation 
Techniques / Inputs

Prices obtained from external pricing services

States, Municipalities, and Political Subdivisions

Valuation Method

Principally the market approach

Principally the market approach

Valuation 
Techniques / Inputs

Prices obtained from external pricing services

Analysis of similar bonds, adjusted for 
comparability

Relevant reports issued by analysts and rating 
agencies
Audited financial statements

Foreign Governments
Valuation Method

Valuation 
Techniques / Inputs

Public Utilities

Principally the market approach

Principally the market approach

Prices obtained from external pricing services

Analysis of similar bonds, adjusted for 
comparability

Non-binding broker quotes
Call provisions

Valuation Method

Principally the market and income approaches

Principally the market and income approaches

Valuation 
Techniques / Inputs

Prices obtained from external pricing services

Change in benchmark reference

131

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 2 - Fair Values of Financial Instruments - Continued

Instrument

Public Utilities - Continued

Level 2
Observable Inputs

Level 3
Unobservable Inputs

Non-binding broker quotes

Benchmark yields

Analysis of similar bonds, adjusted for 
comparability
Discount for size - illiquidity

Transactional data for new issuances and 
secondary trades
Security cash flows and structures

Volatility of credit

Lack of marketability

Recent issuance / supply

Audited financial statements

Security and issuer level spreads

Security creditor ratings/maturity/capital 
structure/optionality
Public covenants

Comparative bond analysis

Relevant reports issued by analysts and rating 
agencies

Mortgage/Asset-Backed Securities

Valuation Method

Principally the market and income approaches

Principally the market approach

Valuation 
Techniques / Inputs

Prices obtained from external pricing services

Non-binding broker quotes

Security cash flows and structures

Underlying collateral

Prepayment speeds/loan performance/
delinquencies
Relevant reports issued by analysts and rating 
agencies
Audited financial statements

Analysis of similar bonds, adjusted for 
comparability
Prices obtained from external pricing services

All Other Corporate Bonds

Valuation Method

Principally the market and income approaches

Principally the market and income approaches

Valuation 
Techniques / Inputs

Prices obtained from external pricing services

Change in benchmark reference

Discount for size - illiquidity

Volatility of credit

Lack of marketability

Prices obtained from external pricing services

Non-binding broker quotes

Benchmark yields

Transactional data for new issuances and 
secondary trades
Security cash flows and structures

Recent issuance / supply

Security and issuer level spreads

Security creditor ratings/maturity/capital 
structure/optionality

132

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 2 - Fair Values of Financial Instruments - Continued

Instrument

All Other Corporate Bonds - Continued

Level 2
Observable Inputs

Level 3
Unobservable Inputs

Public covenants

Comparative bond analysis

Relevant reports issued by analysts and rating 
agencies
Audited financial statements

Redeemable Preferred Stocks

Valuation Method

Principally the market approach

Principally the market approach

Valuation 
Techniques / Inputs

Non-binding broker quotes

Financial statement analysis

Benchmark yields
Comparative bond analysis
Call provisions
Relevant reports issued by analysts and rating 
agencies
Audited financial statements

Perpetual Preferred and Equity Securities

Valuation Method

Principally the market approach

Principally the market and income approaches

Valuation 
Techniques / Inputs

Prices obtained from external pricing services

Financial statement analysis

Non-binding broker quotes

The management of our investment portfolio includes establishing pricing policy and reviewing the reasonableness of sources 
and inputs used in developing pricing.  We review all prices that vary between multiple pricing vendors by a threshold that is 
outside a normal market range for the asset type.  In the event we receive a vendor's market price that does not appear reasonable 
based on our market analysis, we may challenge the price and request further information about the assumptions and 
methodologies used by the vendor to price the security.  We may change the vendor price based on a better data source such as 
an actual trade.  We also review all prices that did not change from the prior month to ensure that these prices are within our 
expectations.  The overall valuation process for determining fair values may include adjustments to valuations obtained from our 
pricing sources when they do not represent a valid exit price.  These adjustments may be made when, in our judgment and 
considering our knowledge of the financial conditions and industry in which the issuer operates, certain features of the financial 
instrument require that an adjustment be made to the value originally obtained from our pricing sources.  These features may 
include the complexity of the financial instrument, the market in which the financial instrument is traded, counterparty credit 
risk, credit structure, concentration, or liquidity.  Additionally, an adjustment to the price derived from a model typically reflects 
our judgment of the inputs that other participants in the market for the financial instrument being measured at fair value would 
consider in pricing that same financial instrument.  In the event an asset is sold, we test the validity of the fair value determined 
by our valuation techniques by comparing the selling price to the fair value determined for the asset in the immediately 
preceding month end reporting period.

Certain of our investments do not have readily determinable market prices and/or observable inputs or may at times be affected 
by the lack of market liquidity.  For these securities, we use internally prepared valuations, including valuations based on 
estimates of future profitability, to estimate the fair value.  Additionally, we may obtain prices from independent third-party 
brokers to aid in establishing valuations for certain of these securities.  Key assumptions used by us to determine fair value for 

133

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 2 - Fair Values of Financial Instruments - Continued

these securities include risk free interest rates, risk premiums, performance of underlying collateral (if any), and other factors 
involving significant assumptions which may or may not reflect those of an active market.

The parameters and inputs used to validate a price on a security may be adjusted for assumptions about risk and current market 
conditions on a quarter to quarter basis, as certain features may be more significant drivers of valuation at the time of pricing.  
Changes to inputs in valuations are not changes to valuation methodologies; rather, the inputs are modified to reflect direct or 
indirect impacts on asset classes from changes in market conditions.

At December 31, 2021, approximately 8.1 percent of our fixed maturity securities were valued using active trades from TRACE 
pricing or market maker prices for which there was current market activity in that specific security (comparable to receiving one 
binding quote).  The prices obtained were not adjusted, and the assets were classified as Level 1.

The remaining 91.9 percent of our fixed maturity securities were valued based on non-binding quotes or other observable and 
unobservable inputs, as discussed below:

•

•

•

75.6 percent of our fixed maturity securities were valued based on prices from pricing services that generally use 
observable inputs such as prices for securities or comparable securities in active markets in their valuation techniques.  
These assets were classified as Level 2. 

11.3 percent of our fixed maturity securities were valued based on one or more non-binding broker quotes, if validated 
by observable market data.  When only one price is available, it is used if observable inputs and analysis confirms that it 
is appropriate.  These assets, for which we were able to validate the price using other observable market data, were 
classified as Level 2.

5.0 percent of our fixed maturity securities were valued based on prices of comparable securities, internal models, or 
pricing services or other non-binding quotes with no other observable market data.  These assets were classified as 
either Level 2 or Level 3, with the categorization dependent on whether there was other observable market data.  

Derivatives

Fair values for derivatives other than embedded derivatives in modified coinsurance arrangements are based on market quotes or 
pricing models and represent the net amount of cash we would have paid or received if the contracts had been settled or closed as 
of the last day of the period.  We analyze credit default swap spreads relative to the average credit spread embedded within the 
London Interbank Offered Rate (LIBOR)-setting syndicate in determining the effect of credit risk on our derivatives' fair values.  
If net counterparty credit risk for a derivative asset is determined to be material and is not adequately reflected in the LIBOR-
based fair value obtained from our pricing sources, we adjust the valuations obtained from our pricing sources.  For purposes of 
valuing net counterparty risk, we measure the fair value of a group of financial assets and financial liabilities on the basis of the 
price that would be received to sell a net long position or transfer a net short position for a particular risk exposure in an orderly 
transaction between market participants at the measurement date under current market conditions.  In regard to our own credit 
risk component, we adjust the valuation of derivative liabilities wherein the counterparty is exposed to our credit risk when the 
LIBOR-based valuation of our derivatives obtained from pricing sources does not effectively include an adequate credit 
component for our own credit risk. 

Fair values for our embedded derivative in a modified coinsurance arrangement are estimated using internal pricing models and 
represent the hypothetical value of the duration mismatch of assets and liabilities, interest rate risk, and third party credit risk 
embedded in the modified coinsurance arrangement.

We consider transactions in inactive markets to be less representative of fair value.  We use all available observable inputs when 
measuring fair value, but when significant unobservable inputs are used, we classify these assets or liabilities as Level 3.

134

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 2 - Fair Values of Financial Instruments - Continued

Private Equity Partnerships

Our private equity partnerships represent funds that are primarily invested in private credit, private equity, and real assets, as 
described below.  Distributions received from the funds arise from income generated by the underlying investments as well as 
the liquidation of the underlying investments.  There is generally not a public market for these investments.  

The following tables present additional information about our private equity partnerships, including commitments for additional 
investments which may or may not be funded:

Investment Category

Fair Value
(in millions of dollars)

December 31, 2021

Redemption Term / 
Redemption Notice

Unfunded Commitments
(in millions of dollars)

Private Credit

(a) $ 

240.6  Not redeemable

$ 

Total Private Credit

Initial 2 year lock on each 
new investment / Quarterly 
after 2 year lock with 90 
days notice

38.8 
279.4 

Private Equity

(b)

365.8  Not redeemable

Total Private Equity

Real Assets

(c)

Total Real Assets

Initial 5.5 year lock on each 
new investment / Quarterly 
after 5.5 year lock with 90 
days notice

18.8 
384.6 

256.2  Not redeemable
58.4  Quarterly / 90 days notice
314.6 

Total Partnerships

$ 

978.6 

$ 

143.7 

6.8 
150.5 

274.3 

50.3
324.6 

278.1 
— 
278.1 

753.2 

135

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 2 - Fair Values of Financial Instruments - Continued

Investment Category

Fair Value

(in millions of dollars)

December 31, 2020
Redemption Term / 
Redemption Notice

Unfunded Commitments

(in millions of dollars)

Private Credit

(a) $ 

233.3  Not redeemable

$ 

178.9 

Total Private Credit

Initial 2 year lock on each 
new investment / Quarterly 
after 2 year lock with 90 
days notice

40.4 

273.7 

Private Equity

(b)

232.6  Not redeemable

Total Private Equity 

Initial 5.5 year lock on each 
new investment / Quarterly 
after 5.5 year lock with 90 
days notice

9.2 

241.8 

Real Assets

(c)

176.3  Not redeemable

55.7  Quarterly / 90 days notice

Total Real Assets

Total Partnerships

$ 

232.0 

747.5 

$ 

1.3 

180.2 

191.0 

34.3

225.3 

185.2 

— 

185.2 

590.7 

(a) Private Credit - The limited partnerships described in this category employ various investment strategies, generally 

providing direct lending or other forms of debt financing including first-lien, second-lien, mezzanine, and subordinated 
loans.  The limited partnerships have credit exposure to corporates, physical assets, and/or financial assets within a 
variety of industries (including manufacturing, healthcare, energy, business services, technology, materials, and retail) 
in North America and, to a lesser extent, outside of North America.  As of December 31, 2021, the estimated remaining 
life of the investments that do not allow for redemptions is approximately 39 percent in the next 3 years, 51 percent 
during the period from 3 to 5 years, 8 percent during the period from 5 to 10 years, and 2 percent during the period from 
10 to 15 years.

(b) Private Equity - The limited partnerships described in this category employ various strategies generally investing in 

controlling or minority control equity positions directly in companies and/or assets across various industries (including 
manufacturing, healthcare, energy, business services, technology, materials, and retail), primarily in private markets 
within North America and, to a lesser extent, outside of North America.  As of December 31, 2021, the estimated 
remaining life of the investments that do not allow for redemptions is approximately 32 percent in the next 3 years, 20 
percent during the period from 3 to 5 years, 46 percent during the period from 5 to 10 years, and 2 percent during the 
period from 10 to 15 years. 

(c) Real Assets - The limited partnerships described in this category employ various strategies, which include investing in 

the equity and/or debt financing of physical assets, including infrastructure (energy, power, water/wastewater, 
communications), transportation (including airports, ports, toll roads, aircraft, railcars) and real estate in North America, 
Europe, South America, and Asia.  As of December 31, 2021, the estimated remaining life of the investments that do 
not allow for redemptions is approximately 9 percent in the next 3 years, 29 percent during period from 3 to 5 years, 58 
percent during the period from 5 to 10 years, and 4 percent during the period from 10 to 15 years.

We record changes in our share of net asset value of the partnerships in net investment income.  We receive financial 
information related to our investments in partnerships and generally record investment income on a one-quarter lag in 
accordance with our accounting policy.  

136

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 2 - Fair Values of Financial Instruments - Continued

The following tables present information about financial instruments measured at fair value on a recurring basis by fair value 
level, based on the observability of the inputs used.  Certain prior year amounts were reclassified to conform to current year 
presentation.

Level 1

Level 2

December 31, 2021
Level 3

(in millions of dollars)

NAV

Total

$ 

—  $ 

580.1  $ 

—  $ 

—  $ 

580.1 

— 
— 
230.8 
— 
3,288.7 
— 
3,519.5 

4,714.1 
1,125.8 
6,140.7 
451.1 
25,673.2 
4.1 
38,689.1 

— 
— 
— 
— 
— 

39.5 
39.5 
27.9 
— 
67.4 

13.4 
20.8 
44.5 
187.2 
861.5 
— 
1,127.4 

— 
— 
5.8 
— 
5.8 

— 
— 
— 
— 
— 
— 
— 

— 
— 
— 
978.6 
978.6 

4,727.5 
1,146.6 
6,416.0 
638.3 
29,823.4 
4.1 
43,336.0 

39.5 
39.5 
33.7 
978.6 
1,051.8 

$ 

3,519.5  $ 

38,756.5  $ 

1,133.2  $ 

978.6  $ 

44,387.8 

Assets
Fixed Maturity Securities

United States Government and 
Government Agencies and Authorities
States, Municipalities, and Political 
Subdivisions
Foreign Governments
Public Utilities
Mortgage/Asset-Backed Securities
All Other Corporate Bonds
Redeemable Preferred Stocks
Total Fixed Maturity Securities

Other Long-term Investments

Derivatives

Foreign Exchange Contracts
Total Derivatives

Perpetual Preferred Equity Securities
Private Equity Partnerships
Total Other Long-term Investments
Total Financial Instrument Assets Carried at 
Fair Value

Liabilities
Other Liabilities
Derivatives

Foreign Exchange Contracts
Embedded Derivative in Modified 
Coinsurance Arrangement
Total Derivatives

$ 

—  $ 

35.0  $ 

—  $ 

—  $ 

— 
— 

— 
35.0 

30.1 
30.1 

— 
— 

Total Financial Instrument Liabilities Carried 
at Fair Value

$ 

—  $ 

35.0  $ 

30.1  $ 

—  $ 

35.0 

30.1 
65.1 

65.1 

137

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 2 - Fair Values of Financial Instruments - Continued

Level 1

Level 2

December 31, 2020
Level 3

(in millions of dollars)

NAV

Total

$ 

—  $ 

709.8  $ 

—  $ 

—  $ 

709.8 

— 
— 
131.9 
— 
4,089.4 
— 
4,221.3 

4,245.7 
1,146.4 
6,644.7 
1,026.4 
24,886.1 
9.5 
38,668.6 

— 
— 
— 
8.4 
— 
8.4 

19.7 
0.1 
19.8 
15.2 
— 
35.0 

15.5 
21.8 
185.7 
81.3 
943.1 
— 
1,247.4 

— 
— 
— 
4.7 
— 
4.7 

— 
— 
— 
— 
— 
— 
— 

— 
— 
— 
— 
747.5 
747.5 

4,261.2 
1,168.2 
6,962.3 
1,107.7 
29,918.6 
9.5 
44,137.3 

19.7 
0.1 
19.8 
28.3 
747.5 
795.6 

$ 

4,229.7  $ 

38,703.6  $ 

1,252.1  $ 

747.5  $ 

44,932.9 

Assets
Fixed Maturity Securities

United States Government and 
Government Agencies and Authorities
States, Municipalities, and Political 
Subdivisions
Foreign Governments
Public Utilities
Mortgage/Asset-Backed Securities
All Other Corporate Bonds
Redeemable Preferred Stocks
Total Fixed Maturity Securities

Other Long-term Investments

Derivatives

Foreign Exchange Contracts
Credit Default Swaps
Total Derivatives

Perpetual Preferred Equity Securities
Private Equity Partnerships
Total Other Long-term Investments
Total Financial Instrument Assets Carried at 
Fair Value

Liabilities
Other Liabilities
Derivatives

Foreign Exchange Contracts
Embedded Derivative in Modified 
Coinsurance Arrangement
Total Derivatives

$ 

—  $ 

59.7  $ 

—  $ 

—  $ 

— 
— 

— 
59.7 

39.8 
39.8 

— 
— 

Total Financial Instrument Liabilities Carried 
at Fair Value

$ 

—  $ 

59.7  $ 

39.8  $ 

—  $ 

59.7 

39.8 
99.5 

99.5 

138

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 2 - Fair Values of Financial Instruments - Continued

Changes in assets and liabilities measured at fair value on a recurring basis using significant unobservable inputs (Level 3) are as 
follows:

Year Ended December 31, 2021

Total Realized 
and
Unrealized 
Investment
Gains (Losses)
 Included in
Earnings OCI1

Fair Value 
Beginning
of Year

Level 3 
Transfers
Into Out of

Fair 
Value 
End of
Year

Purchases Sales

(in millions of dollars)

Change in 
Unrealized
Gain (Loss) on
Securities Held at 
the
End of Period
included in
OCI1 Earnings

Fixed Maturity Securities

States, Municipalities, 
and Political 
Subdivisions
Foreign Governments
Public Utilities

Mortgage/Asset-Backed 
Securities

All Other Corporate 
Bonds

Total Fixed 
Maturity Securities

Perpetual Preferred Equity 
Securities

Embedded Derivative in 
Modified Coinsurance 
Arrangement

$ 

15.5  $  —  $ 
—   
21.8   
—   
185.7   

(2.1) $ 
(1.0)  
(2.3)  

—  $  —  $  —  $  —  $  13.4  $  (2.1) $ 
(1.0)  
—    —    —    —   
(2.3)  
—    (44.0)   36.0   (130.9)  

20.8   
44.5   

81.3   

—   

(96.0)  

—    (72.3)  274.2    —    187.2    (96.0)  

943.1   

—   

(24.6)  

249.9    (80.2)   77.6   (304.3)   861.5    (24.6)  

1,247.4   

—    (126.0)  

249.9   (196.5)  387.8   (435.2)  1,127.4   (126.0)  

— 
— 
— 

— 

— 

— 

4.7   

0.1    —   

1.0    —    —    —   

5.8    —   

0.1 

(39.8)  

9.7    —   

—    —    —    —   

(30.1)   —   

9.7 

1Other Comprehensive Income (Loss)

139

 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 2 - Fair Values of Financial Instruments - Continued

Year Ended December 31, 2020

Total Realized 
and
Unrealized 
Investment
Gains (Losses)
 Included in
Earnings OCI1

Fair Value 
Beginning
of Year

Level 3 
Transfers
Into Out of

Fair 
Value 
End of
Year

Purchases Sales

(in millions of dollars)

Change in 
Unrealized
Gain (Loss) on
Securities Held at 
the
End of Period
included in
OCI1 Earnings

Fixed Maturity Securities

States, Municipalities, and 
Political Subdivisions
Foreign Governments
Public Utilities

$ 

Mortgage/Asset-Backed 
Securities

All Other Corporate 
Bonds

Total Fixed Maturity 
Securities

Perpetual Preferred Equity 
Securities

Embedded Derivative in 
Modified Coinsurance 
Arrangement

41.8  $  —  $  2.2  $ 
—    —   
21.8   
—    3.8   
14.6   

—  $  —  $  —  $ (28.5) $  15.5  $  1.7  $ 
21.8    —   
—    —    —    —   
3.7   
—    —   175.9   

(8.6)   185.7   

34.1   

—    (3.0)  

—    (67.9)  118.1    —   

81.3   

(3.5)  

600.5   

—    29.8   

194.7    (36.1)  343.1   (188.9)   943.1    26.7   

712.8   

—    32.8   

194.7   (104.0)  637.1   (226.0)  1,247.4    28.6   

— 
— 
— 

— 

— 

— 

4.6   

0.1    —   

—    —    —    —   

4.7    —   

0.1 

(22.8)  

(17.0)   —   

—    —    —    —   

(39.8)   —   

(17.0) 

Realized and unrealized investment gains and losses presented in the preceding tables represent gains and losses only for the 
time during which the applicable financial instruments were classified as Level 3.  The transfers between levels resulted 
primarily from a change in observability of three inputs used to determine fair values of the securities transferred: 
(1) transactional data for new issuance and secondary trades, (2) broker/dealer quotes and pricing, primarily related to changes in 
the level of activity in the market and whether the market was considered orderly, and (3) comparable bond metrics from which 
to perform an analysis.  For fair value measurements of financial instruments that were transferred either into or out of Level 3, 
we reflect the transfers using the fair value at the beginning of the period.  We believe this allows for greater transparency, as all 
changes in fair value that arise during the reporting period of the transfer are disclosed as a component of our Level 3 
reconciliation.

140

 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 2 - Fair Values of Financial Instruments - Continued

The table below provides quantitative information regarding the significant unobservable inputs used in Level 3 fair value 
measurements derived from internal models.  Unobservable inputs for fixed maturity securities are weighted by the fair value of 
the securities.  Certain securities classified as Level 3 are excluded from the table below due to limitations in our ability to obtain 
the underlying inputs used by external pricing sources.

Fair 
Value

Valuation 
Method

December 31, 2021

Unobservable Input

Range/Weighted Average

(in millions of dollars)

Fixed Maturity Securities

All Other Corporate Bonds - 
Private

$ 111.8 

Market 
Approach

Lack of Marketability                                                       
Volatility of Credit

0.14% - 0.73% / 0.51%
6.30% - 6.30% / 6.30%

(a)
(b)

Perpetual Preferred Equity 
Securities

5.8 

Market 
Approach

Market Convention

(c)

Priced at Cost or Owner's 
Equity

Embedded Derivative in 
Modified Coinsurance 
Arrangement

  (30.1) 

Discounted 
Cash Flows

Projected Liability Cash Flows
Weighted Spread of Swap Curve

(d)

Actuarial Assumptions
0.8%

Fair 
Value

Valuation 
Method

December 31, 2020

Unobservable Input
(in millions of dollars)

Range/Weighted Average

Fixed Maturity Securities

All Other Corporate Bonds - 
Private

$  45.7 

Market 
Approach

Volatility of Credit

(b) 0.50% - 24.90% / 3.63%

Perpetual Preferred Equity 
Securities

4.7 

Market 
Approach

Market Convention

(c)

Priced at Cost or Owner's 
Equity

Embedded Derivative in Modified 
Coinsurance Arrangement

(39.8) 

Discounted 
Cash Flows

Projected Liability Cash Flows
Weighted Spread of Swap Curve (d)

Actuarial Assumptions
1.0%

(a)
(b)
(c)
(d)

Represents basis point adjustments to apply a discount due to the illiquidity of an investment
Represents basis point adjustments for credit-specific factors
Represents a decision to price based on par value, cost, or owner's equity when limited data is available
Represents various actuarial assumptions required to derive the liability cash flows.  Fair value of embedded derivative is most 
often driven by the change in the weighted average credit spread to the swap curve for the assets backing the hypothetical 
loan.

Other than market convention, the impact of isolated decreases in unobservable inputs will result in a higher estimated fair value, 
where as isolated increases in unobservable inputs will result in a lower estimated fair value.  The unobservable input for market 
convention is not sensitive to input movements.  The projected liability cash flows used in the fair value measurement of our 
Level 3 embedded derivative are based on expected claim payments.  If claim payments increase, the projected liability cash 
flows will increase, resulting in a decrease in the fair value of the embedded derivative.  Decreases in projected liability cash 
flows will result in an increase in the fair value of the embedded derivative.

141

 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 2 - Fair Values of Financial Instruments - Continued

Fair Value Measurements for Financial Instruments Not Carried at Fair Value

The methods and assumptions used to estimate fair values of financial instruments not carried at fair value are discussed as 
follows:

Mortgage Loans: Fair value of newly originated, seasoned performing, or sub-performing but likely to continue cash flowing 
loans are calculated using a discounted cash flow analysis.  Loans’ cash flows are modeled and appropriately discounted by a 
rate based on current yields and credit spreads.  For sub and non-performing loans where there is some probability the loan will 
not continue to pay, a price based approach would be used to estimate the loan’s value in the open market utilizing current 
transaction information from similar loans.

Policy Loans: Fair values for policy loans, net of reinsurance ceded, are estimated using discounted cash flow analyses and 
interest rates currently being offered to policyholders with similar policies.  Carrying amounts for ceded policy loans, which 
equal $3,373.7 million and $3,390.6 million as of December 31, 2021 and 2020, respectively, approximate fair value and are 
reported on a gross basis in our consolidated balance sheets.  A change in interest rates for ceded policy loans will not impact our 
financial position because the benefits and risks are fully ceded to reinsuring counterparties.

Miscellaneous Long-term Investments: Carrying amounts for tax credit partnerships equal the unamortized balance of our 
contractual commitments and approximate fair value.  Our shares of FHLB common stock are carried at cost, which 
approximates fair value. 

Long-term Debt: Fair values for long-term debt are obtained from independent pricing services or discounted cash flow analyses 
based on current incremental borrowing rates for similar types of borrowing arrangements. 

Federal Home Loan Bank (FHLB) Funding Agreements: Funding agreements with the FHLB represent cash advances used for 
the purpose of investing in fixed maturity securities.  Carrying amounts approximate fair value.

Unfunded Commitments to Investment Partnerships: Unfunded equity commitments represent amounts that we have committed 
to fund certain investment partnerships.  These commitments are legally binding, subject to the partnerships meeting specified 
conditions.  Carrying amounts of these financial instruments approximate fair value.

142

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 2 - Fair Values of Financial Instruments - Continued

The following table presents the carrying amounts and estimated fair values of our financial instruments not measured at fair 
value and indicates the level in the fair value hierarchy of the estimated fair value measurement based on the observability of the 
inputs used:

December 31, 2021

Estimated Fair Value

Level 1

Level 2

Level 3
(in millions of dollars)

Total

Carrying 
Value

$ 

—  $ 
— 

2,677.8  $ 
— 

—  $ 

3,807.1 

2,677.8  $ 
3,807.1 

2,560.4 
3,662.9 

Assets
Mortgage Loans
Policy Loans
Other Long-term Investments

Miscellaneous Long-term Investments  

— 

22.1 

9.5 

31.6 

31.6 

Total Financial Instrument Assets Not 
Carried at Fair Value

Liabilities
Long-term Debt

Payable for Collateral on FHLB Funding 
Agreements
Other Liabilities

Unfunded Commitments

Total Financial Instrument Liabilities Not 
Carried at Fair Value

$ 

—  $ 

2,699.9  $ 

3,816.6  $ 

6,516.5  $ 

6,254.9 

$ 

2,237.3  $ 

1,641.8  $ 

—  $ 

3,879.1  $ 

3,442.2 

— 

— 

160.9 

0.7 

— 

— 

160.9 

160.9 

0.7 

0.7 

$ 

2,237.3  $ 

1,803.4  $ 

—  $ 

4,040.7  $ 

3,603.8 

143

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 2 - Fair Values of Financial Instruments - Continued

December 31, 2020

Estimated Fair Value

Level 1

Level 2

Level 3
(in millions of dollars)

Total

Carrying 
Value

$ 

—  $ 
— 

2,641.8  $ 
— 

—  $ 

3,850.8 

2,641.8  $ 
3,850.8 

2,432.1 
3,683.9 

Assets
Mortgage Loans
Policy Loans
Other Long-term Investments

Miscellaneous Long-term Investments  

— 

28.2 

29.3 

57.5 

57.5 

Total Financial Instrument Assets Not 
Carried at Fair Value

Liabilities
Long-term Debt
Payable for Collateral on FHLB Funding 
Agreements
Other Liabilities

Unfunded Commitments

Total Financial Instrument Liabilities Not 
Carried at Fair Value

$ 

—  $ 

2,670.0  $ 

3,880.1  $ 

6,550.1  $ 

6,173.5 

$ 

2,393.1  $ 

1,494.3  $ 

—  $ 

3,887.4  $ 

3,345.7 

— 

— 

312.2 

0.9 

— 

— 

312.2 

312.2 

0.9 

0.9 

$ 

2,393.1  $ 

1,807.4  $ 

—  $ 

4,200.5  $ 

3,658.8 

The carrying values of financial instruments such as short-term investments, cash and bank deposits, accounts and premiums 
receivable, accrued investment income, securities lending agreements, and short-term debt approximate fair value due to the 
short-term nature of the instruments.  As such, these financial instruments are not included in the above chart.

Fair values for insurance contracts other than investment contracts are not required to be disclosed.  However, the fair values of 
liabilities under all insurance contracts are taken into consideration in our overall management of interest rate risk, which seeks 
to minimize exposure to changing interest rates through the matching of investment maturities with amounts due under insurance 
contracts.

144

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 3 - Investments

Fixed Maturity Securities

At December 31, 2021 and 2020, all fixed maturity securities were classified as available-for-sale.  The amortized cost and fair 
values of securities by security type are shown as follows:

December 31, 2021

Amortized
Cost

ACL1

Gross
Unrealized
Gain

Gross
Unrealized
Loss

Fair
Value

(in millions of dollars)

United States Government and Government 
Agencies and Authorities
States, Municipalities, and Political Subdivisions

Foreign Governments
Public Utilities
Mortgage/Asset-Backed Securities

All Other Corporate Bonds

Redeemable Preferred Stocks
Total Fixed Maturity Securities

$ 

460.1  $ 

—  $ 

120.1  $ 

0.1  $ 

580.1 

4,150.2 

952.0 

5,266.4 

587.9 

25,966.1 

4.0 

— 

— 

— 

— 

— 

— 

584.2 

215.3 

1,159.4 

50.4 

3,919.9 

0.1 

6.9 

20.7 

9.8 

— 

62.6 

— 

4,727.5 

1,146.6 

6,416.0 

638.3 

29,823.4 

4.1 

$ 

37,386.7  $ 

—  $ 

6,049.4  $ 

100.1  $ 

43,336.0 

December 31, 2020

Amortized
Cost

ACL1

Gross
Unrealized
Gain

Gross
Unrealized
Loss

Fair
Value

$ 

559.0  $ 

3,609.9 

902.9 

5,486.4 

1,019.9 

24,958.8 

9.6 

(in millions of dollars)

—  $ 
— 

150.8  $ 
652.8 

—  $ 
1.5 

— 

— 

— 

6.8 

— 

266.5 

1,481.9 

88.0 

5,013.5 

— 

1.2 

6.0 

0.2 

46.9 

0.1 

709.8 
4,261.2 

1,168.2 

6,962.3 

1,107.7 

29,918.6 

9.5 

$ 

36,546.5  $ 

6.8  $ 

7,653.5  $ 

55.9  $ 

44,137.3 

United States Government and Government 
Agencies and Authorities
States, Municipalities, and Political Subdivisions
Foreign Governments

Public Utilities

Mortgage/Asset-Backed Securities

All Other Corporate Bonds

Redeemable Preferred Stocks
Total Fixed Maturity Securities

1Allowance for Credit Losses

145

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 3 - Investments - Continued

The following charts indicate the length of time our fixed maturity securities have been in a gross unrealized loss position.

United States Government and Government Agencies and 
Authorities
States, Municipalities, and Political Subdivisions

Foreign Governments

Public Utilities

Mortgage/Asset-Backed Securities
All Other Corporate Bonds
Total Fixed Maturity Securities

December 31, 2021

Less Than 12 Months
Gross
Unrealized
Loss

Fair
Value

12 Months or Greater
Gross
Unrealized
Loss

Fair
Value

(in millions of dollars)

$ 

9.3  $ 

0.1  $ 

—  $ 

326.4 

234.4 

263.3 

29.2 

2,146.3 

6.9 

18.9 

9.1 

— 

51.6 

0.4 

10.7 

17.6 

0.1 

199.4 

$ 

3,008.9  $ 

86.6  $ 

228.2  $ 

— 

— 

1.8 

0.7 

— 

11.0 

13.5 

December 31, 2020

Less Than 12 Months
Gross
Unrealized
Loss

Fair
Value

12 Months or Greater
Gross
Unrealized
Loss

Fair
Value

(in millions of dollars)

States, Municipalities, and Political Subdivisions

$ 

133.4  $ 

1.5  $ 

0.1  $ 

Foreign Governments

Public Utilities

Mortgage/Asset-Backed Securities

All Other Corporate Bonds

Redeemable Preferred Stocks
Total Fixed Maturity Securities

20.3 

76.3 

3.0 

520.4 

9.5 

1.2 

3.7 

0.1 

22.4 

0.1 

— 

25.4 

3.1 

113.5 

— 

$ 

762.9  $ 

29.0  $ 

142.1  $ 

— 

— 

2.3 

0.1 

24.5 

— 

26.9 

146

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 3 - Investments - Continued

The following is a distribution of the maturity dates for fixed maturity securities.  The maturity dates have not been adjusted for 
possible calls or prepayments.

December 31, 2021

Amortized Cost, 
Net of ACL

Unrealized Gain Position

Unrealized Loss Position

Gross Gain

Fair Value

Gross Loss

Fair Value

$ 

767.3  $ 

17.6  $ 

756.0  $ 

0.1  $ 

(in millions of dollars)

6,613.2 

10,614.3 

18,804.0 

36,798.8 

587.9 

540.2 

1,453.3 

3,987.9 

5,999.0 

50.4 

7,050.5 

10,905.0 

20,778.4 

39,489.9 

609.0 

6.0 

26.0 

68.0 

100.1 

— 

28.9 

96.9 

1,136.6 

1,945.4 

3,207.8 

29.3 

$ 

37,386.7  $ 

6,049.4  $ 

40,098.9  $ 

100.1  $ 

3,237.1 

December 31, 2020

Amortized Cost, 
Net of ACL

Unrealized Gain Position

Unrealized Loss Position

Gross Gain

Fair Value

Gross Loss

Fair Value

$ 

881.8  $ 

6,162.6 
10,886.9 
17,588.5 
35,519.8 
1,019.9 

836.4  $ 

(in millions of dollars)
19.5  $ 
589.9 
1,914.8 
5,041.3 
7,565.5 
88.0 

6,545.7 
12,659.4 
22,089.2 
42,130.7 
1,101.6 

$ 

36,539.7  $ 

7,653.5  $ 

43,232.3  $ 

2.9  $ 
22.9 
10.7 
19.2 
55.7 
0.2 

55.9  $ 

62.0 
183.9 
131.6 
521.4 
898.9 
6.1 

905.0 

1 year or less

Over 1 year through 5 years

Over 5 years through 10 years

Over 10 years

Mortgage/Asset-Backed Securities
Total Fixed Maturity Securities

1 year or less
Over 1 year through 5 years
Over 5 years through 10 years
Over 10 years

Mortgage/Asset-Backed Securities
Total Fixed Maturity Securities

The following chart depicts an analysis of our fixed maturity security portfolio between investment-grade and below-investment-
grade categories as of December 31, 2021:

Investment-Grade
Below-Investment-Grade
Total Fixed Maturity Securities

$ 

$ 

Fair Value

Gross 
Unrealized 
Gain
(in millions of dollars)
5,814.9  $ 
234.5 
6,049.4  $ 

40,359.0  $ 
2,977.0 
43,336.0  $ 

Gross Unrealized Loss

Percent of Total 
Gross 
Unrealized Loss

Amount

88.4 
11.7 
100.1 

 88.3 %
 11.7 
 100.0 %

The unrealized losses on investment-grade fixed maturity securities principally relate to changes in interest rates or changes in 
market or sector credit spreads which occurred subsequent to the acquisition of the securities.  Below-investment-grade fixed 
maturity securities are generally more likely to develop credit concerns than investment-grade securities.  At December 31, 2021, 
the unrealized losses in our below-investment-grade fixed maturity securities were generally due to credit spreads in certain 
industries or sectors and, to a lesser extent, credit concerns related to specific securities.  For each specific security in an 
unrealized loss position, we believe that there are positive factors which mitigate credit concerns and that the securities for which 
we have not recorded a credit loss will recover in value.  We have the ability and intent to continue to hold these securities to 
recovery of amortized cost and believe that no credit losses have occurred.

147

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 3 - Investments - Continued

As of December 31, 2021, we held 204 individual investment-grade fixed maturity securities and 22 individual below-
investment-grade fixed maturity securities that were in an unrealized loss position, of which 11 investment-grade fixed maturity 
securities and 8 below-investment-grade fixed maturity securities had been in an unrealized loss position continuously for over 
one year. 

In determining when a decline in fair value below amortized cost of a fixed maturity security represents a credit loss, we evaluate 
the following factors:

• Whether we expect to recover the entire amortized cost basis of the security
• Whether we intend to sell the security or will be required to sell the security before the recovery of its amortized cost 

basis

The significance of the decline in value
Current and future business prospects and trends of earnings
The valuation of the security's underlying collateral
Relevant industry conditions and trends relative to their historical cycles

• Whether the security is current as to principal and interest payments
•
•
•
•
• Market conditions
•
•
•
•
•

Rating agency and governmental actions
Bid and offering prices and the level of trading activity
Adverse changes in estimated cash flows for securitized investments
Changes in fair value subsequent to the balance sheet date
Any other key measures for the related security

While determining whether a credit loss exists is a judgmental area, we utilize a formal, well-defined, and disciplined process to 
monitor and evaluate our fixed income investment portfolio, supported by issuer specific research and documentation as of the 
end of each period.  The process results in a thorough evaluation of problem investments and the recording of credit losses on a 
timely basis for investments determined to have a credit loss.  We calculate the allowance for credit losses of fixed maturity 
securities based on the present value of our best estimate of cash flows expected to be collected, discounted using the effective 
interest rate implicit in the security at the date of acquisition.  When estimating future cash flows, we analyze the strength of the 
issuer’s balance sheet, its debt obligations and near-term funding arrangements, cash flow and liquidity, the profitability of its 
core businesses, the availability of marketable assets which could be sold to increase liquidity, its industry fundamentals and 
regulatory environment, and its access to capital markets. 

The following table presents a rollforward of the allowance for credit losses on available-for-sale fixed maturity securities, all of 
which are classified as "all other corporate bonds" in the preceding tables, at December 31, 2021:

Balance, beginning of period
Credit losses on securities for which credit losses were not previously 
recorded
Change in allowance due to change in intent to hold securities to maturity
Change in allowance on securities with allowance recorded in previous period
Change in allowance on securities sold during the period
Balance, end of period

$ 

$ 

Year Ended December 31

2021

2020

(in millions of dollars)
6.8  $ 

— 
— 
0.5 
(7.3)   
—  $ 

— 

44.5 
(37.7) 
— 
— 
6.8 

At December 31, 2021, we had commitments of $109.5 million to fund private placement fixed maturity securities, the amount 
of which may or may not be funded. 

148

 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 3 - Investments - Continued

Variable Interest Entities

We invest in variable interests issued by variable interest entities.  These investments include tax credit partnerships, private 
equity partnerships, and special purpose entities.  For those variable interests that are not consolidated in our financial 
statements, we are not the primary beneficiary because we have neither the power to direct the activities that are most significant 
to economic performance nor the responsibility to absorb a majority of the expected losses.  The determination of whether we are 
the primary beneficiary is performed at the time of our initial investment and at the date of each subsequent reporting period.

As of December 31, 2021, the carrying amount of our variable interest entity investments that are not consolidated in our 
financial statements was $987.9 million, comprised of $9.3 million of tax credit partnerships and $978.6 million of private equity 
partnerships.  At December 31, 2020, the carrying amount of our variable interest entity investments that are not consolidated in 
our financial statements was $776.8 million, comprised of $29.3 million of tax credit partnerships and $747.5 million of private 
equity partnerships.  These variable interest entity investments are reported as other long-term investments in our consolidated 
balance sheets.

The Company invests in tax credit partnerships primarily for the receipt of income tax credits and tax benefits derived from 
passive losses on the investments.  Amounts recognized in the consolidated statements of income are as follows:

Income Tax Credits
Amortization, Net of Tax
Income Tax Benefit

2021

Year Ended December 31
2020
(in millions of dollars)

2019

$ 

$ 

21.6  $ 
(15.0)   
6.6  $ 

33.2  $ 
(21.9)   
11.3  $ 

37.8 
(25.2) 
12.6 

Contractually, we are a limited partner in these tax credit partnerships, and our maximum exposure to loss is limited to 
the carrying value of our investment, which includes $0.7 million of unfunded unconditional commitments at December 31, 
2021.  See Note 2 for commitments to fund private equity partnerships.

Mortgage Loans

Our mortgage loan portfolio is well diversified by both geographic region and property type to reduce risk of concentration.  All 
of our mortgage loans are collateralized by commercial real estate.  When issuing a new loan, our general policy is not to exceed 
a loan-to-value ratio, or the ratio of the loan balance to the estimated fair value of the underlying collateral, of 75 percent.  We 
update the loan-to-value ratios at least every three years for each loan, and properties undergo a general inspection at least every 
two years.  Our general policy for newly issued loans is to have a debt service coverage ratio greater than 1.25 times on a 
normalized 25 year amortization period.  We update our debt service coverage ratios annually.

We carry our mortgage loans at amortized cost less the allowance for expected credit losses.  The amortized cost of our mortgage 
loans was $2,568.7 million and $2,445.2 million at December 31, 2021 and 2020, respectively.  The allowance for expected 
credit losses was $8.3 million and $13.1 million at December 31, 2021 and 2020, respectively.  Interest income is accrued on the 
principal amount of the loan based on the loan's contractual interest rate.  We report accrued interest income for our mortgage 
loans as accrued investment income on our consolidated balance sheets, and the amount of the accrued income was $8.1 million 
and $8.0 million at December 31, 2021 and 2020, respectively.

149

 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 3 - Investments - Continued

The carrying amount of mortgage loans by property type and geographic region are presented below.

December 31

2021

2020

(in millions of dollars)

Carrying
Amount

Percent of
Total

Carrying
Amount

Percent of
Total

$ 

$ 

$ 

$ 

780.0 
734.4 
467.2 
533.3 
45.5 
2,560.4 

54.9 
214.7 
298.4 
193.1 
582.1 
120.7 
243.2 
290.6 
562.7 
2,560.4 

 30.5 % $ 
 28.7 
 18.2 
 20.8 
 1.8 

 100.0 % $ 

 2.1 % $ 
 8.4 
 11.7 
 7.5 
 22.7 
 4.7 
 9.6 
 11.3 
 22.0 

 100.0 % $ 

638.0 
654.0 
517.8 
575.6 
46.7 
2,432.1 

40.0 
202.5 
330.4 
196.1 
512.0 
110.0 
257.4 
268.8 
514.9 
2,432.1 

 26.2 %
 26.9 
 21.3 
 23.7 
 1.9 
 100.0 %

 1.6 %
 8.2 
 13.6 
 8.1 
 21.1 
 4.5 
 10.6 
 11.1 
 21.2 
 100.0 %

Property Type
     Apartment
     Industrial
     Office
     Retail
Other

Total

Region
     New England
     Mid-Atlantic
     East North Central
     West North Central
     South Atlantic
     East South Central
     West South Central
     Mountain
     Pacific
Total

The risk in our mortgage loan portfolio is primarily related to vacancy rates.  Events or developments, such as economic 
conditions that impact the ability of the borrowers to ensure occupancy of the property, may have a negative effect on our 
mortgage loan portfolio, particularly to the extent that our portfolio is concentrated in an affected region or property type.  An 
increase in vacancies increases the probability of default, which would negatively affect our expected losses in our mortgage 
loan portfolio.

We evaluate each of our mortgage loans individually for impairment and assign an internal credit quality rating based on a 
comprehensive rating system used to evaluate the credit risk of the loan.  The factors we use to derive our internal credit ratings 
may include the following:

•
•
•
•
•
•
•
•
•
•

Loan-to-value ratio
Debt service coverage ratio based on current operating income
Property location, including regional economics, trends and demographics
Age, condition, and construction quality of property
Current and historical occupancy of property
Lease terms relative to market
Tenant size and financial strength
Borrower's financial strength
Borrower's equity in transaction
Additional collateral, if any

150

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 3 - Investments - Continued

Although all available and applicable factors are considered in our analysis, loan-to-value and debt service coverage ratios are 
the most critical factors in determining whether we will initially issue the loan and also in assigning values and determining 
impairment.  We assign an overall rating to each loan using an internal rating scale of AA (highest quality) to B (lowest quality).  
We review and adjust, as needed, our internal credit quality ratings on an annual basis.  This review process is performed more 
frequently for mortgage loans deemed to have a higher risk of delinquency.

The following tables present information about mortgage loans by the applicable credit quality indicators:

Internal Rating

AA

     A
     BBB
     BB
     B
Total

Loan-to-Value Ratio
     <= 65%
     > 65% <= 75%
     > 75% <= 85%
     > 85%
Total

December 31

2021

2020

(in millions of dollars)

Carrying Amount

Percent of Total

Carrying Amount

Percent of Total

$ 

$ 

$ 

$ 

27.3 
709.6 
1,802.6 
20.9 
— 
2,560.4 

1,346.1 
1,076.8 
114.9 
22.6 
2,560.4 

 1.1 % $ 
 27.7 
 70.4 
 0.8 
 — 

 100.0 % $ 

 52.6 % $ 
 42.0 
 4.5 
 0.9 

 100.0 % $ 

3.5 
510.0 
1,863.0 
39.4 
16.2 
2,432.1 

1,189.4 
1,000.3 
155.8 
86.6 
2,432.1 

 0.1 %
 21.0 
 76.6 
 1.6 
 0.7 
 100.0 %

 48.9 %
 41.1 
 6.4 
 3.6 
 100.0 %

151

 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 3 - Investments - Continued

The following table presents the amortized cost of our mortgage loans by year of origination and credit quality indicators for the 
years ended December 31, 2021 and 2020:

Year Ended December 31, 2021

Prior to 
2017

2017

2018

2019
(in millions of dollars)

2020

2021

Total

—  $ 

—  $ 

28.9 
331.9 
— 
— 
360.8 

17.6 
163.1 
— 
— 
180.7 

(1.4)   
359.4  $ 

(0.7)   
180.0  $ 

—  $ 

110.6 
242.6 
— 
— 
353.2 

27.3 
710.8 
1,809.4 
21.2 
— 
2,568.7 
(8.3) 
352.4  $  2,560.4 

(0.8)   

80.7  $ 
280.1 
— 
— 
360.8 

(1.4)   
359.4  $ 

54.3  $ 
126.4 
— 
— 
180.7 

(0.7)   
180.0  $ 

124.7  $  1,348.7 
1,081.5 
228.5 
115.6 
— 
22.9 
— 
2,568.7 
353.2 
(8.3) 
352.4  $  2,560.4 

(0.8)   

Internal Rating

AA
A
BBB
BB
B

Total Amortized Cost
Allowance for credit losses
Carrying Amount

Loan-to-Value Ratio

<=65%
>65<=75%
>75%<=85%
>85%

Total Amortized Cost
Allowance for credit losses
Carrying Amount

$ 

3.3  $ 

—  $ 

414.6 
561.2 
5.0 
— 
984.1 

68.0 
227.3 
10.2 
— 
305.5 

(2.6)   
981.5  $ 

(1.4)   
304.1  $ 

779.1  $ 
115.7 
89.3 
— 
984.1 

(2.6)   
981.5  $ 

146.9  $ 
115.4 
26.3 
16.9 
305.5 

(1.4)   
304.1  $ 

$ 

$ 

$ 

24.0  $ 
71.1 
283.3 
6.0 
— 
384.4 

(1.4)   
383.0  $ 

163.0  $ 
215.4 
— 
6.0 
384.4 

(1.4)   
383.0  $ 

152

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 3 - Investments - Continued

Year Ended December 31, 2020

Internal Rating

AA
A
BBB
BB
B

Total Amortized Cost
Allowance for credit losses
Carrying Amount

Loan-to-Value Ratio

<=65%
>65<=75%
>75%<=85%
>85%

Total Amortized Cost
Allowance for credit losses
Carrying Amount

$ 

$ 

$ 

Prior to 
2016

2016

2017

2018
(in millions of dollars)

2019

$ 

3.5  $ 

—  $ 

—  $ 

—  $ 

—  $ 

240.3 
482.6 
29.4 
16.2 
772.0 

119.5 
287.8 
— 
— 
407.3 

56.3 
253.9 
10.5 
— 
320.7 

60.2 
331.8 
— 
— 
392.0 

16.9 
351.9 
— 
— 
368.8 

(2.4)   
769.6  $ 

(2.0)   
405.3  $ 

(1.9)   
318.8  $ 

(2.4)   
389.6  $ 

(2.9)   
365.9  $ 

2020

Total

—  $ 

18.0 
166.4 
— 
— 
184.4 

3.5 
511.2 
1,874.4 
39.9 
16.2 
2,445.2 
(13.1) 
182.9  $  2,432.1 

(1.5)   

598.5  $ 
47.2 
78.7 
47.6 
772.0 

(2.4)   
769.6  $ 

257.5  $ 
122.5 
27.3 
— 
407.3 

(2.0)   
405.3  $ 

139.0  $ 
109.9 
37.9 
33.9 
320.7 

(1.9)   
318.8  $ 

77.8  $ 
294.8 
13.3 
6.1 
392.0 

(2.4)   
389.6  $ 

82.8  $ 
286.0 
— 
— 
368.8 

(2.9)   
365.9  $ 

37.2  $  1,192.8 
1,007.6 
147.2 
157.2 
— 
87.6 
— 
2,445.2 
184.4 
(13.1) 
182.9  $  2,432.1 

(1.5)   

The following tables present a roll forward of allowance for expected credit losses by loan-to-value ratio for the years ended 
December 31, 2021 and 2020:

Year Ended December 31, 2021

Beginning of 
Period

Current Period 
Provisions

Write-Offs
(in millions of dollars)

Recoveries

End of Period

Loan-to-Value Ratio
<=65%
>65<=75%
>75%<=85%
>85%
Total

$ 

$ 

3.4  $ 
7.3 
1.3 
1.1 
13.1  $ 

(0.8)  $ 
(2.6)   
(0.6)   
(0.8)   
(4.8)  $ 

—  $ 
— 
— 
— 
—  $ 

—  $ 
— 
— 
— 
—  $ 

2.6 
4.7 
0.7 
0.3 
8.3 

153

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 3 - Investments - Continued

Year Ended December 31, 2020

Beginning of 
Period

Current Period 
Provisions

Write-Offs
(in millions of dollars)

Recoveries

End of Period

Loan-to-Value Ratio
<=65%
>65<=75%
>75%<=85%
>85%
Total

$ 

$ 

2.8  $ 
4.6 
0.5 
0.4 
8.3  $ 

0.6  $ 
2.7 
0.8 
0.7 
4.8  $ 

—  $ 
— 
— 
— 
—  $ 

—  $ 
— 
— 
— 
—  $ 

3.4 
7.3 
1.3 
1.1 
13.1 

The decrease in our estimate of expected losses during the year ended December 31, 2021 is primarily due to improved 
economic conditions and recovery from COVID-19, especially as it relates to underlying commercial real estate values, and 
reflects market conditions at December 31, 2021.  For the year ended December 31, 2020, we experienced an increase in our 
estimate of expected credit losses due to the expected impact of COVID-19 on underlying commercial real estate values, 
reflecting market conditions at the time.

There were no troubled debt restructurings during 2021, 2020 or 2019.  At December 31, 2021, we held no mortgage loans that 
were greater than 90 days past due regarding principal and/or interest payments.

We had no loan foreclosures for the years ended December 31, 2021, 2020, or 2019.

For the years ended December 31, 2021 and 2020, we had no impaired mortgage loans.  Our average investment in impaired 
mortgage loans was $0.6 million for the year ended December 31, 2019.  We did not recognize any interest income during 2021, 
2020 or 2019 on mortgage loans subsequent to impairment.

For the years ended December 31, 2021 and 2020, we had commitments of $26.3 million and $11.4 million, respectively to fund 
certain commercial mortgage loans.  Consistent with how we determine the estimate of current expected credit losses for our 
funded mortgage loans each period, we estimate expected credit losses for loans that have not been funded but we are committed 
to fund at the end of each period.  For the years ended December 31, 2021 and 2020, we had $0.1 million of expected credit 
losses related to unfunded commitments on our consolidated balance sheets. 

Investment Real Estate

Our investment real estate balance was $119.5 million and $106.3 million at December 31, 2021 and 2020, respectively, and the 
associated accumulated depreciation was $171.3 million and $97.7 million at December 31, 2021 and 2020, respectively.  We 
did not recognize any impairments related to our real estate during 2021 or 2019.  We recognized $36.6 million in impairments 
during 2020 related to certain of our real estate held for investment. 

Transfers of Financial Assets

To manage our cash position more efficiently, we may enter into repurchase agreements with unaffiliated financial institutions.  
We generally use repurchase agreements as a means to finance the purchase of invested assets or for short-term general business 
purposes until projected cash flows become available from our operations or existing investments.  Our repurchase agreements 
are typically outstanding for less than 30 days.  We post collateral through our repurchase agreement transactions whereby the 
counterparty commits to purchase securities with the agreement to resell them to us at a later, specified date.  The fair value of 
collateral posted is generally 102 percent of the cash received.     

Our investment policy also permits us to lend fixed maturity securities to unaffiliated financial institutions in short-term 
securities lending agreements.  These agreements increase our investment income with minimal risk.  Our securities lending 
policy requires that a minimum of 102 percent of the fair value of the securities loaned be maintained as collateral.  We may 

154

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 3 - Investments - Continued

receive cash and/or securities as collateral under these agreements.  Cash received as collateral is typically reinvested in short-
term investments.  If securities are received as collateral, we are not permitted to sell or re-post them.

As of December 31, 2021, the carrying amount of fixed maturity securities loaned to third parties under our securities lending 
program was $283.7 million, for which we received collateral in the form of cash and securities of $94.8 million and $198.6 
million, respectively.  As of December 31, 2020, the carrying amount of fixed maturity securities loaned to third parties under 
our securities lending program was $96.6 million, for which we received collateral in the form of cash and securities of $17.6 
million and $82.8 million, respectively.  We had no outstanding repurchase agreements at December 31, 2021 or 2020.

The remaining contractual maturities of our securities lending agreements disaggregated by class of collateral pledged are as 
follows:

Borrowings

United States Government and Government Agencies and Authorities
State, Municipalities, and Political Subdivisions
Public Utilities
All Other Corporate Bonds
Total Borrowings

Gross Amount of Recognized Liability for Securities Lending Transactions

Amounts Related to Agreements Not Included in Offsetting Disclosure Contained 
Herein

$ 

$ 

$ 

December 31

2021
2020
Overnight and Continuous
(in millions of dollars)

0.1  $ 
0.1 
3.1 
91.5 
94.8  $ 
94.8 

—  $ 

0.1 
0.4 
0.3 
16.8 
17.6 
17.6 

— 

Certain of our U.S. insurance subsidiaries are members of regional FHLBs.  Membership, which requires that we purchase a 
minimum amount of FHLB common stock on which we receive dividends, provides access to low-cost funding.  Advances 
received from the FHLB are used for the purchase of fixed maturity securities.  Additional common stock purchases may be 
required, based on the amount of funds we borrow from the FHLBs.  The carrying value of common stock owned, collateral 
posted, and advances received are as follows:

Carrying Value of FHLB Common Stock
Advances from FHLB

Carrying Value of Collateral Posted to FHLB

Fixed Maturity Securities
Commercial Mortgage Loans

Total Carrying Value of Collateral Posted to FHLB

Offsetting of Financial Instruments

December 31

2021

2020

(in millions of dollars)

22.1  $ 

160.9 

28.2 
312.2 

786.1  $ 
930.0 
1,716.1  $ 

944.0 
1,072.5 
2,016.5 

$ 

$ 

$ 

We enter into master netting agreements with each of our derivative's counterparties.  These agreements provide for conditional 
rights of set-off upon the occurrence of an early termination event.  An early termination event is considered a default, and it 
allows the non-defaulting party to offset its contracts in a loss position against any gain positions or payments due to the 
defaulting party.  Under our agreements, default type events are defined as failure to pay or deliver as contractually agreed, 

155

 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 3 - Investments - Continued

misrepresentation, bankruptcy, or merger without assumption.  See Note 4 for further discussion of collateral related to our 
derivative contracts.

We have securities lending agreements with unaffiliated financial institutions that post collateral to us in return for the use of our 
fixed maturity securities.  A right of set-off exists that allows us to keep and apply collateral received in the event of default by 
the counterparty.  Default within a securities lending agreement would typically occur if the counterparty failed to return the 
securities borrowed from us as contractually agreed.  In addition, if we default by not returning collateral received, the 
counterparty has a right of set-off against our securities or any other amounts due to us.  

Shown below are our financial instruments that either meet the accounting requirements that allow them to be offset in our 
balance sheets or that are subject to an enforceable master netting arrangement or similar agreement.  Our accounting policy is to 
not offset these financial instruments in our balance sheets.  Net amounts disclosed below have been reduced by the amount of 
collateral pledged to or received from our counterparties.

December 31, 2021

Gross Amount
of Recognized
Financial
Instruments

Gross Amount
Offset in
Balance Sheet

Gross Amount Not
Offset in Balance Sheet
Financial
Instruments

Cash
Collateral

Net Amount
Presented in
Balance Sheet
(in millions of dollars)

Net
Amount

Financial Assets:
Derivatives
Securities Lending

Total

Financial Liabilities:

Derivatives
Securities Lending

Total

$ 

$ 

$ 

$ 

39.5  $ 
283.7 
323.2  $ 

35.0  $ 
94.8 
129.8  $ 

—  $ 
— 
—  $ 

—  $ 
— 
—  $ 

39.5  $ 
283.7 
323.2  $ 

(9.8)  $ 
(188.9)   
(198.7)  $ 

(28.4)  $ 
(94.8)   
(123.2)  $ 

35.0  $ 
94.8 
129.8  $ 

(34.0)  $ 
(94.8)   
(128.8)  $ 

—  $ 
— 
—  $ 

1.3 
— 
1.3 

1.0 
— 
1.0 

December 31, 2020

Gross Amount
of Recognized
Financial
Instruments

Gross Amount
Offset in
Balance Sheet

Gross Amount Not
Offset in Balance Sheet
Financial
Instruments

Cash
Collateral

Net Amount
Presented in
Balance Sheet
(in millions of dollars)

Net
Amount

Financial Assets:
Derivatives
Securities Lending

Total

Financial Liabilities:

Derivatives
Securities Lending

Total

$ 

$ 

$ 

$ 

19.8  $ 
96.6 
116.4  $ 

59.7  $ 
17.6 
77.3  $ 

19.8  $ 
96.6 
116.4  $ 

(10.1)  $ 
(79.0)   
(89.1)  $ 

(8.7)  $ 
(17.6)   
(26.3)  $ 

59.7  $ 
17.6 
77.3  $ 

(59.0)  $ 
(17.6)   
(76.6)  $ 

—  $ 
— 
—  $ 

1.0 
— 
1.0 

0.7 
— 
0.7 

—  $ 
— 
—  $ 

—  $ 
— 
—  $ 

156

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 3 - Investments - Continued

Net Investment Income

Net investment income reported in our consolidated statements of income is presented below.  Certain prior period amounts have 
been reclassified to conform to the current period presentation.

Fixed Maturity Securities
Derivatives
Mortgage Loans
Policy Loans
Other Long-term Investments

Perpetual Preferred Securities1
Private Equity Partnerships2
Other

Short-term Investments
Gross Investment Income

Less Investment Expenses
Less Investment Income on Participation Fund Account Assets

Net Investment Income

$ 

$ 

2021

Year Ended December 31
2020
(in millions of dollars)
2,164.0  $ 
78.7 
108.9 
20.0 

1,888.2  $ 
68.6 
105.0 
19.7 

6.9 
165.4 
5.5 
1.3 
2,260.6 
35.1 
12.3 
2,213.2  $ 

(2.1)   
19.8 
3.9 
10.5 
2,403.7 
30.6 
12.4 
2,360.7  $ 

2019

2,213.6 
73.4 
103.3 
19.9 

5.4 
31.7 
3.9 
29.0 
2,480.2 
32.1 
12.8 
2,435.3 

1 The net unrealized gain (loss) recognized in net investment income for the year ended December 31, 2021 related to perpetual 
preferred securities still held at December 31, 2021 was $4.4 million.  The net unrealized gain (loss) recognized in net 
investment income for the years ended December 31, 2020 and 2019 related to perpetual preferred securities still held at year-
end was $(4.6) million and $3.3 million, respectively

2 The net unrealized gain (loss) recognized in net investment income for the year ended December 31, 2021 related to private 
equity partnerships still held at December 31, 2021 was $107.8 million.  The net unrealized gain (loss) recognized in net 
investment income for the years ended December 31, 2020 and 2019 related to private equity partnerships still held at year-end 
was $(8.7) million and $6.8 million, respectively.  See Note 2 for further discussion of private equity partnerships.

157

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 3 - Investments - Continued

Investment Gain and Loss

Investment gains and losses are as follows:

Fixed Maturity Securities
Gross Gains on Sales1
Gross Losses on Sales
Credit Losses

Mortgage Loans and Other Invested Assets

Gross Gains on Sales
Gross Losses on Sales
Impairment Loss
Change in Allowance for Credit Losses

Embedded Derivative in Modified Coinsurance Arrangement
All Other Derivatives
Foreign Currency Transactions
Net Investment Gain (Loss)

2021

Year Ended December 31
2020
(in millions of dollars)

2019

$ 

$ 

76.2  $ 
(11.5)   
(9.3)   

5.8 
— 
— 
4.7 
9.7 
3.1 
(2.0)   
76.7  $ 

1,332.8  $ 
(20.3)   
(53.6)   

1.9 
(0.3)   
(36.6)   
(4.6)   
(17.0)   
(2.5)   
(0.7)   
1,199.1  $ 

22.9 
(32.6) 
(25.3) 

4.6 
(0.3) 
— 
— 
8.3 
(0.1) 
(0.7) 
(23.2) 

1Gross gains on sales of fixed maturity securities for the year ended December 31, 2021 includes gains of $67.6 million as a 
result of the second phase of the reinsurance transaction that we completed during the first quarter of 2021.  Gross gains on sales 
of fixed maturity securities for the year ended December 31, 2020 includes gains of $1,302.3 million as a result of the first phase 
of the reinsurance transaction that we completed during the fourth quarter of 2020.  See Note 12 for further discussion.

158

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 4 - Derivative Financial Instruments

Purpose of Derivatives

We are exposed to certain risks relating to our ongoing business operations.  The primary risks managed by using derivative 
instruments are interest rate risk, risk related to matching duration for our assets and liabilities, foreign currency risk, and credit 
risk.  Historically, we have utilized current and forward interest rate swaps, current and forward currency swaps, forward 
benchmark interest rate locks, currency forward contracts, forward contracts on specific fixed income securities, and credit 
default swaps.  Transactions hedging interest rate risk are primarily associated with our individual and group long-term care and 
individual and group disability products.  All other product portfolios are periodically reviewed to determine if hedging 
strategies would be appropriate for risk management purposes.  We do not use derivative financial instruments for speculative 
purposes.

Derivatives designated as cash flow hedges and used to reduce our exposure to interest rate and duration risk are as follows:

•

•

Interest rate swaps are used to hedge interest rate risks and to improve the matching of assets and liabilities.  An interest 
rate swap is an agreement in which we agree with other parties to exchange, at specified intervals, the difference 
between fixed rate and variable rate interest amounts.  We use interest rate swaps to hedge the anticipated purchase of 
fixed maturity securities thereby protecting us from the potential adverse impact of declining interest rates on the 
associated policy reserves.  We also use interest rate swaps to hedge the potential adverse impact of rising interest rates 
in anticipation of issuing fixed rate long-term debt.

Forward benchmark interest rate locks are used to minimize interest rate risk associated with the anticipated purchase 
or disposal of fixed maturity securities or the anticipated issuance of fixed rate long term debt.  A forward benchmark 
interest rate lock is a derivative contract without an initial investment where we and the counterparty agree to purchase 
or sell a specific benchmark interest rate fixed maturity bond at a future date at a pre-determined price or yield.

Derivatives designated as fair value hedges and previously used to reduce our exposure to interest rate and duration risk 
included:

•

Interest rate swaps were used to effectively convert certain of our fixed rate securities into floating rate securities which 
were used to fund our floating rate long-term debt.  Under these swap agreements, we received a variable rate of interest 
and paid a fixed rate of interest.  Additionally, we used interest rate swaps to effectively convert certain fixed rate, long-
term debt into floating rate long-term debt.  Under these swap agreements, we received a fixed rate of interest and paid 
a variable rate of interest.

Derivatives designated as either cash flow or fair value hedges and used to reduce our exposure to foreign currency risk are as 
follows:

•

Foreign currency interest rate swaps are used to hedge the currency risk of certain foreign currency-denominated fixed 
maturity securities owned for portfolio diversification.  Under these swap agreements, we agree to pay, at specified 
intervals, fixed rate foreign currency-denominated principal and interest payments in exchange for fixed rate payments 
in the functional currency of the operating segment. 

Derivatives not designated as hedging instruments and used to reduce our exposure to foreign currency risk, credit losses on 
securities owned, and volatility of the underlying deferred assets in our non-qualified defined contribution plan are as follows: 

•

Foreign currency interest rate swaps previously designated as hedges were used to hedge the currency risk of certain 
foreign currency-denominated fixed maturity securities owned for portfolio diversification.  These derivatives were 
effective hedges prior to novation to a new counterparty.  In conjunction with the novation, these derivatives were de-
designated as hedges.  We agree to pay, at specified intervals, fixed rate foreign currency-denominated principal and 
interest payments in exchange for fixed rate payments in the functional currency of the operating segment.  We hold 
offsetting swaps wherein we agree to pay fixed rate principal and interest payments in the functional currency of the 
operating segment in exchange for fixed rate foreign currency-denominated payments.

159

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 4 - Derivative Financial Instruments - Continued

•

•

•

Credit default swaps are used as economic hedges against credit risk but do not qualify for hedge accounting.  A credit 
default swap is an agreement in which we agree with another party to pay, at specified intervals, a fixed-rate fee in 
exchange for insurance against a credit event on a specific investment.  If a defined credit event occurs, our 
counterparty may either pay us a net cash settlement, or we may surrender the specific investment to them in exchange 
for cash equal to the full notional amount of the swap.  Credit events typically include events such as bankruptcy, 
failure to pay, or certain types of debt restructuring.  

Foreign currency forward contracts are used to minimize foreign currency risk.  A foreign currency forward is a 
derivative without an initial investment where we and the counterparty agree to exchange a specific amount of 
currencies, at a specific exchange rate, on a specific date.  We use these forward contracts to hedge the currency risk 
arising from foreign-currency denominated securities.

Total Return Swaps are used to economically hedge a portion of the liability related to our non-qualified defined 
contribution plan.  A total return swap is an agreement in which we pay a floating rate of interest to the counterparty 
and receive the total return on a portfolio of exchange traded funds.  These swaps are cash settled on the last day of 
every month and the notional is re-established each month based on periodic distributions from and contributions to the 
plan assets.

Derivative Risks

The basic types of risks associated with derivatives are market risk (that the value of the derivative will be adversely impacted by 
changes in the market, primarily the change in interest and exchange rates) and credit risk (that the counterparty will not perform 
according to the terms of the contract).  The market risk of the derivatives should generally offset the market risk associated with 
the hedged financial instrument or liability.  To help limit the credit exposure of the derivatives, we enter into master netting 
agreements with our counterparties whereby contracts in a gain position can be offset against contracts in a loss position.  We 
also typically enter into bilateral, cross-collateralization agreements with our counterparties to help limit the credit exposure of 
the derivatives.  These agreements require the counterparty in a loss position to submit acceptable collateral with the other 
counterparty in the event the net loss position meets or exceeds an agreed upon amount.  Credit exposure on derivatives is 
limited to the value of those contracts in a net gain position, including accrued interest receivable less collateral held.  At 
December 31, 2021 and 2020, we had $1.3 million and $0.7 million credit exposure on derivatives, respectively.  The table 
below summarizes the nature and amount of collateral received from and posted to our derivative counterparties. 

Carrying Value of Collateral Received from Counterparties

Cash

Carrying Value of Collateral Posted to Counterparties

Fixed Maturity Securities

See Note 3 for further discussion of our master netting agreements.

December 31

2021

2020

(in millions of dollars)

$ 

$ 

32.0  $ 

27.6  $ 

8.7 

54.0 

The majority of our derivative instruments contain provisions that require us to maintain specified issuer credit ratings and 
financial strength ratings.  Should our ratings fall below these specified levels, we would be in violation of the provisions, and 
our derivatives counterparties could terminate our contracts and request immediate payment.  The aggregate fair value of all 
derivative instruments with credit risk-related contingent features that were in a liability position was $35.0 million and $59.7 
million at December 31, 2021 and 2020, respectively.

160

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 4 - Derivative Financial Instruments - Continued

Derivative Transactions

The table below summarizes, by notional amounts, the activity for each category of derivatives.  The notional amounts represent 
the basis upon which our counterparty pay and receive amounts are calculated.

Swaps

Receive
Fixed/Pay
Fixed

Receive
Fixed/Pay
Variable

Balance at December 31, 2018

$ 

Additions
Terminations
Foreign Currency

Balance at December 31, 2019

Additions
Terminations
Foreign Currency

Balance at December 31, 2020

Additions
Terminations
Foreign Currency

Balance at December 31, 2021

$ 

Cash Flow Hedges

538.2  $ 
171.3 
98.4 
— 
611.1 
113.6 
3.9 
— 
720.8 
136.5 
29.3 
— 
828.0  $ 

Credit 
Default

Total 
Return
(in millions of dollars)
11.0  $ 
— 
— 
0.4 
11.4 
— 
— 
0.3 
11.7 
— 
— 
(0.1)   
11.6  $ 

—  $ 
— 
— 
— 
— 
— 
— 
— 
— 
1,063.5 
974.3 
— 
89.2  $ 

250.0  $ 
— 
— 
— 
250.0 
— 
250.0 
— 
— 
— 
— 
— 
—  $ 

Forwards

Total

—  $ 

382.4 
373.1 

(0.4)   
8.9 
6.4 
3.4 
— 
11.9 
340.5 
310.7 
— 
41.7  $ 

799.2 
553.7 
471.5 
— 
881.4 
120.0 
257.3 
0.3 
744.4 
1,540.5 
1,314.3 
(0.1) 
970.5 

As of December 31, 2021 and 2020, we had $181.3 million and $210.2 million, respectively, notional amount of receive fixed, 
pay fixed, open current and forward foreign currency interest rate swaps to hedge fixed income foreign currency-denominated 
securities.  

During the second quarter of 2021, we entered into a $250.0 million notional forward benchmark interest rate lock in order to 
hedge the interest rate risk associated with the cash flows related to the early redemption of certain of our debt securities.  We 
terminated the interest rate lock in the second quarter of 2021 and recognized a loss of $1.2 million that was reported as a cost 
related to the early retirement of debt in our income statement.

During the fourth quarter of 2020 and the second quarter of 2021, in connection with the Closed Block individual disability 
reinsurance transaction, we reclassified $30.7 million and $0.6 million, respectively, of deferred gains from accumulated other 
comprehensive income into earnings included in the net investment gain (loss) line item on our income statement.  The deferred 
gains were related to previously terminated interest rate swaps designated as hedging instruments of fixed maturity securities in 
the Closed Block individual disability product line.  See Note 12 for further discussion.

During the third quarter of 2019, we entered into a $350.0 million notional forward benchmark interest rate lock in order to 
hedge the interest rate risk associated with the cash flows related to the tender offer and early redemption of certain of our debt 
securities.  We terminated the interest rate lock during 2019 and recognized a loss of $0.5 million that was reported with the $5.3 
million tender premium as a cost related to the early retirement of debt in our statement of income.  See Note 8 for further 
discussion of the tender offer and early redemption of certain of our debt securities.

As of December 31, 2021, we expect to amortize approximately $50.3 million of net deferred gains on derivative instruments 
during the next twelve months.  This amount will be reclassified from accumulated other comprehensive income into earnings 
and reported on the same income statement line item as the hedged item.  The income statement line items that will be affected 
by this amortization are net investment income and interest and debt expense.  Additional amounts that may be reclassified from 

161

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 4 - Derivative Financial Instruments - Continued

accumulated other comprehensive income into earnings to offset the earnings impact of foreign currency translation of hedged 
items are not estimable.

As of December 31, 2021, we are hedging the variability of future cash flows associated with forecasted transactions through the 
year 2051.

Fair Value Hedges

As of December 31, 2021 and 2020, we had $498.5 million and $362.4 million notional amount of receive fixed, pay fixed, open 
current and forward foreign currency interest rate swaps to hedge fixed income foreign currency-denominated securities. 

At December 31, 2019, we had $250.0 million notional amount of receive fixed, pay variable interest rate swaps to hedge the 
changes in the fair value of certain fixed rate long-term debt which matured in the third quarter of 2020 along with the hedged 
debt.  These swaps effectively converted the associated fixed rate long-term debt into floating rate debt and provided for a better 
matching of interest rates with our short-term investments, which have frequent interest rate resets similar to a floating rate 
security.  

The following table summarizes the carrying amount of hedged assets and liabilities and the related cumulative basis adjustments 
related to our fair value hedges:

Carrying Amount of Hedged Assets

Cumulative Amount of Fair Value Hedging 
Adjustment Included in the Carrying Amount of 
the Hedged Assets

December 31, 2021

December 31, 2020

December 31, 2021

December 31, 2020

(in millions of dollars)

Fixed maturity securities:

Receive fixed functional 
currency interest, pay 
fixed foreign currency 
interest

$ 

466.3  $ 

404.5  $ 

2.0  $ 

24.4 

For the years ended December 31, 2021, 2020, and 2019, $16.6 million, $(1.8) million, and $2.0 million, respectively, of the 
derivative instruments' gain (loss) was excluded from the assessment of hedge effectiveness.  There were no instances wherein 
we discontinued fair value hedge accounting due to a hedged firm commitment no longer qualifying as a fair value hedge.

Derivatives not Designated as Hedging Instruments

As of December 31, 2021 and 2020, we held $148.2 million notional amount of receive fixed, pay fixed, foreign currency 
interest rate swaps.  These derivatives are not designated as hedges, and as such, changes in fair value related to these derivatives 
are reported in earnings as a component of net investment gain or loss. 

As of December 31, 2021 and 2020, we held $11.6 million and $11.7 million, respectively, notional amount of single name 
credit default swaps.  We entered into these swaps in order to mitigate the credit risk associated with specific securities owned. 

As of December 31, 2021 and 2020, we held $41.7 million and $11.9 million, respectively,  notional amount of foreign currency 
forwards to mitigate the foreign currency risk associated with specific securities owned.

As of December 31, 2021, we held $89.2 million notional amount of total return swaps to mitigate the volatility associated with 
changes in the fair value of the underlying notional assets in our non-qualified defined contribution plan.  This derivative is an 
economic hedge not designated as a hedging instrument, and changes in fair value are reported as a component of other expenses 
in our income statement.

162

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 4 - Derivative Financial Instruments - Continued

We have an embedded derivative in a modified coinsurance arrangement for which we include in our investment gains and 
losses a calculation intended to estimate the value of the option of our reinsurance counterparty to cancel the reinsurance contract 
with us.  However, neither party can unilaterally terminate the reinsurance agreement except in extreme circumstances resulting 
from regulatory supervision, delinquency proceedings, or other direct regulatory action.  Cash settlements or collateral related to 
this embedded derivative are not required at any time during the reinsurance contract or at termination of the reinsurance 
contract.  There are no credit-related counterparty triggers, and any accumulated embedded derivative gain or loss reduces to 
zero over time as the reinsured business winds down.  

Locations and Amounts of Derivative Financial Instruments

The following tables summarize the location and fair values of derivative financial instruments, as reported in our consolidated 
balance sheets.   Certain prior year amounts were reclassified to conform to current year presentation.

December 31, 2021

Derivative Assets

Derivative Liabilities

Balance Sheet
Location

Fair
Value
(in millions of dollars)

Balance Sheet
Location

Fair
Value

Designated as Hedging Instruments
Cash Flow Hedges

Foreign Exchange Contracts

Other L-T Investments

$ 

16.2  Other Liabilities

$ 

7.0 

Fair Value Hedges

Foreign Exchange Contracts

Other L-T Investments

21.9  Other Liabilities

5.7 

Total Designated as Hedging Instruments

$ 

38.1 

$ 

12.7 

Not Designated as Hedging Instruments
Foreign Exchange Contracts
Embedded Derivative in Modified 
Coinsurance Arrangement

Total Not Designated as Hedging 
Instruments

Other L-T Investments

$ 

1.4  Other Liabilities

$ 

22.3 

Other L-T Investments

—  Other Liabilities

30.1 

$ 

1.4 

$ 

52.4 

163

 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 4 - Derivative Financial Instruments - Continued

December 31, 2020

Derivative Assets

Derivative Liabilities

Balance Sheet
Location

Fair
Value
(in millions of dollars)

Balance Sheet
Location

Fair
Value

Designated as Hedging Instruments
Cash Flow Hedges

Foreign Exchange Contracts

Other L-T Investments

$ 

16.4  Other Liabilities

$ 

9.4 

Fair Value Hedges

Foreign Exchange Contracts

Other L-T Investments

3.3  Other Liabilities

26.0 

Total Designated as Hedging Instruments

$ 

19.7 

$ 

35.4 

Not Designated as Hedging Instruments
Credit Default Swaps
Foreign Exchange Contracts
Embedded Derivative in Modified 
Coinsurance Arrangement

Total Not Designated as Hedging 
Instruments

Other L-T Investments
Other L-T Investments

$ 

0.1  Other Liabilities
—  Other Liabilities

$ 

Other L-T Investments

—  Other Liabilities

— 
24.3 

39.8 

$ 

0.1 

$ 

64.1 

164

 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 4 - Derivative Financial Instruments - Continued

The following tables summarize the location of gains and losses of derivative financial instruments designated as hedging 
instruments, as reported in our consolidated statements of income. 

Total Income and Expense Presented in the Consolidated Statements 
of Income of Which Hedged Items are Recorded

$ 

2,213.2  $ 

76.7  $ 

185.0 

Year Ended December 31, 2021

Net Investment 
Income

Net Investment 
Gain (Loss)
(in millions of dollars)

Interest and 
Debt Expense

Gain (Loss) on Cash Flow Hedging Relationships
Interest Rate Swaps:

Hedged items

Derivatives Designated as Hedging Instruments

Foreign Exchange Contracts:

Hedged items

Derivatives Designated as Hedging Instruments

Gain (Loss) on Fair Value Hedging Relationships
Foreign Exchange Contracts

Hedged items

Derivatives Designated as Hedging Instruments

220.4 

64.6 

13.0 

1.8 

2.7 

2.0 

(0.1)   

(0.1)   

9.8 

4.6 

(22.3)   

22.3 

Year Ended December 31, 2020

29.2 

5.0 

— 

— 

— 

— 

Net Investment 
Income

Net Investment 
Gain (Loss)
(in millions of dollars)

Interest and 
Debt Expense

Total Income and Expense Presented in the Consolidated Statements 
of Income of Which Hedged Items are Recorded

$ 

2,360.7  $ 

1,199.1  $ 

188.2 

Gain (Loss) on Cash Flow Hedging Relationships
Interest Rate Swaps:

Hedged items

Derivatives Designated as Hedging Instruments

Foreign Exchange Contracts:

Hedged items

Derivatives Designated as Hedging Instruments

Gain (Loss) on Fair Value Hedging Relationships
Interest Rate Swaps:

Hedged items

Derivatives Designated as Hedging Instruments

Foreign Exchange Contracts

Hedged items
Derivatives Designated as Hedging Instruments

165

286.1 

75.9 

12.1 

2.5 

— 

— 

7.1 
2.8 

397.7 

32.0 

(0.1)   

0.1 

(0.6)   

0.6 

23.3 
(23.3)   

29.2 

1.7 

— 

— 

10.1 

(0.9) 

— 
— 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 4 - Derivative Financial Instruments - Continued

Total Income and Expense Presented in the Consolidated Statements 
of Income of Which Hedged Items are Recorded

$ 

2,435.3  $ 

(23.2)  $ 

177.4 

Year Ended December 31, 2019

Net Investment 
Income

Net Investment 
Gain (Loss)
(in millions of dollars)

Interest and 
Debt Expense

Gain (Loss) on Cash Flow Hedging Relationships
Interest Rate Swaps:

Hedged items

Derivatives Designated as Hedging Instruments

Foreign Exchange Contracts:

Hedged items

Derivatives Designated as Hedging Instruments

Gain (Loss) on Fair Value Hedging Relationships
Interest Rate Swaps:

Hedged items

Derivatives Designated as Hedging Instruments

Foreign Exchange Contracts

Hedged items
Derivatives Designated as Hedging Instruments

294.6 

74.3 

14.8 

(2.0)   

— 

— 

2.9 
1.9 

(1.6)   

9.3 

1.4 

(1.4)   

(4.5)   

4.5 

3.8 
(3.8)   

30.4 

2.4 

— 

— 

14.3 

2.5 

— 
— 

166

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 4 - Derivative Financial Instruments - Continued

The following table summarizes the location of gains and losses of derivative financial instruments designated as cash flow 
hedging instruments, as reported in our consolidated statements of comprehensive income (loss). 

2021

Year Ended December 31
2020
(in millions of dollars)

2019

Gain (Loss) Recognized in Other Comprehensive Income (Loss) on 
Derivatives
Interest Rate Swaps and Forwards
Foreign Exchange Contracts

Total

$ 

$ 

(0.6)  $ 
2.2 
1.6  $ 

—  $ 
(5.4)   
(5.4)  $ 

(0.1) 
(6.1) 
(6.2) 

The following table summarizes the location of gains and losses on our derivatives not designated as hedging instruments, as 
reported in our consolidated statements of income.

Net Investment Gain (Loss)

Credit Default Swaps
Foreign Exchange Contracts
Embedded Derivative in Modified Coinsurance Arrangement
Total

Other Expenses

Total Return Swaps

2021

Year Ended December 31
2020
(in millions of dollars)

2019

$ 

$ 

$ 

(0.3)  $ 
3.4 
9.7 
12.8  $ 

(0.5)  $ 
(2.0)   
(17.0)   
(19.5)  $ 

(0.1) 
— 
8.3 
8.2 

(8.5)  $ 

—  $ 

— 

167

 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 5 - Accumulated Other Comprehensive Income (Loss) 

Components of our accumulated other comprehensive income (loss), after tax, and related changes are as follows: 

Net 
Unrealized 
Gain (Loss) 
on Securities

Net Gain on 
Hedges

Foreign 
Currency 
Translation 
Adjustment

Unrecognized 
Pension and 
Postretirement 
Benefit Costs

Total

(in millions of dollars)

Balances at December 31, 2018

$ 

(312.4)  $ 

250.6  $ 

(305.2)  $ 

(447.2)  $ 

(814.2) 

Other Comprehensive Income (Loss) Before 
Reclassifications

Amounts Reclassified from Accumulated 
Other Comprehensive Income or Loss
Net Other Comprehensive Income (Loss)
Balances at December 31, 2019

Other Comprehensive Income (Loss) 
Before Reclassifications

Amounts Reclassified from Accumulated 
Other Comprehensive Income or Loss
Net Other Comprehensive Income (Loss)
Balances at December 31, 2020

Other Comprehensive Income (Loss) 
Before Reclassifications

Amounts Reclassified from Accumulated 
Other Comprehensive Income or Loss
Net Other Comprehensive Income (Loss)
Balances at December 31, 2021

894.1 

34.2 
928.3 
615.9 

405.6 

46.2 
451.8 
1,067.7 

(0.2)   

23.6 

(52.0)   

865.5 

(62.6)   
(62.8)   
187.8 

— 
23.6 
(281.6)   

14.4 
(37.6)   
(484.8)   

(14.0) 
851.5 
37.3 

(5.7)   

20.3 

(60.8)   

359.4 

(84.3)   
(90.0)   
97.8 

— 
20.3 
(261.3)   

15.6 
(45.2)   
(530.0)   

(22.5) 
336.9 
374.2 

(169.9)   

14.7 

(12.6)   

116.3 

(51.5) 

64.4 
(105.5)   
962.2  $ 

(50.7)   
(36.0)   
61.8  $ 

— 
(12.6)   
(273.9)  $ 

$ 

17.7 
134.0 
(396.0)  $ 

31.4 
(20.1) 
354.1 

The net unrealized gain (loss) on securities consists of the following components:  

Fixed Maturity Securities
Deferred Acquisition Costs

Reserves for Future Policy and Contract 
Benefits
Reinsurance Recoverable
Income Tax
Total

December 31

2021

2019

2020

2018
(in millions of dollars)
$  5,949.3  $  7,597.6  $  6,364.4  $  2,736.5  $ (1,648.3)  $  1,233.2  $  3,627.9 
(34.8) 

(27.9)   

(22.4)   

(70.4)   

(62.7)   

(85.1)   

14.7 

2019

2021

Change for the Year Ended 
December 31
2020

  (4,659.5)    (6,225.6)    (5,803.1)    (3,220.3)    1,566.1 

(422.5)    (2,582.8) 
163.3 
(224.5)   
(245.3) 
(112.0)   
$  962.2  $  1,067.7  $  615.9  $  (312.4)  $  (105.5)  $  451.8  $  928.3 

132.1 
(389.3)   

424.7 
(307.4)   

200.2 
(419.4)   

261.4 
(62.1)   

(68.1)   
30.1 

168

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 5 - Accumulated Other Comprehensive Income (Loss) - Continued

Amounts reclassified from accumulated other comprehensive income (loss) were recognized in our consolidated statements of 
income as follows:

Net Unrealized Loss on Securities

Net Investment Gain (Loss)

Gain (Loss) on Sales on Securities
Credit Losses on Fixed Maturity Securities

Loss on Benefits and Change in Reserves for Future Benefits

Income Tax Benefit
Total

Net Gain on Hedges

Net Investment Income

Gain on Interest Rate Swaps
Gain on Foreign Exchange Contracts

Net Investment Gain (Loss)

Gain on Interest Rate Swaps
Gain (Loss) on Foreign Exchange Contracts

Interest and Debt Expense

Loss on Interest Rate Swaps
Loss on Forward 

Income Tax Expense
Total

Unrecognized Pension and Postretirement Benefit Costs

Other Expenses

Amortization of Net Actuarial Loss
Amortization of Prior Service Credit
Curtailment Gain

Income Tax Benefit
Total

2021

Year Ended December 31
2020
(in millions of dollars)

2019

$ 

$ 

$ 

$ 

$ 

$ 

60.8  $ 
(9.3)   
(133.1)   
(81.6)   
(17.2)   
(64.4)  $ 

1,279.7  $ 
(53.6)   
(1,284.5)   
(58.4)   
(12.2)   
(46.2)  $ 

60.6  $ 
1.7 

74.1  $ 
2.0 

2.0 
(0.1)   

— 
— 
64.2 
13.5 
50.7  $ 

(22.6)  $ 
0.2 
— 
(22.4)   
(4.7)   
(17.7)  $ 

32.0 
0.1 

(1.5)   
— 
106.7 
22.4 
84.3  $ 

(19.8)  $ 
0.1 
(0.1)   
(19.8)   
(4.2)   
(15.6)  $ 

(18.0) 
(25.3) 
— 
(43.3) 
(9.1) 
(34.2) 

73.6 
0.8 

8.8 
(1.3) 

(2.1) 
(0.5) 
79.3 
16.7 
62.6 

(18.6) 
0.2 
— 
(18.4) 
(4.0) 
(14.4) 

169

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 6 - Liability for Unpaid Claims and Claim Adjustment Expenses

Changes in the liability for unpaid claims and claim adjustment expenses are as follows:  

2021

Balance at January 1
   Less Reinsurance Recoverable
Net Balance at January 1

$ 

2020
(in millions of dollars)
23,076.7  $ 
2,246.8 
20,829.9 

24,180.2  $ 
8,378.9 
15,801.3 

2019

23,149.0 
2,227.3 
20,921.7 

Incurred Related to
   Current Year
   Prior Years
      Interest
      All Other Incurred
      Foreign Currency
Total Incurred

Paid Related to
   Current Year
   Prior Years
Total Paid

7,252.6 

6,327.8 

6,113.2 

683.4 
(719.5)   
(23.4)   

7,193.1 

997.8 
878.7 
65.9 
8,270.2 

1,036.5 
(274.1) 
76.0 
6,951.6 

(3,263.4)   
(3,774.1)   
(7,037.5)   

(2,727.0)   
(4,430.3)   
(7,157.3)   

(2,532.4) 
(4,511.0) 
(7,043.4) 

Reserves Ceded Pursuant to Reinsurance Transaction

(990.0)   

(6,141.5)   

— 

Net Balance at December 31
   Plus Reinsurance Recoverable
Balance at December 31

14,966.9 
8,697.8 
23,664.7  $ 

15,801.3 
8,378.9 
24,180.2  $ 

20,829.9 
2,246.8 
23,076.7 

$ 

The majority of the net balances are related to disability claims with long-tail payouts on which interest earned on assets backing 
liabilities is an integral part of pricing and reserving.  Interest accrued on prior year reserves has been calculated on the opening 
reserve balance less one-half of the year’s claim payments relative to prior years at our average reserve discount rate for the 
respective periods.

"Incurred Related to Prior Years - All Other Incurred" shown in the preceding chart reflects the current year development of the 
prior year unpaid claims and claim adjustment expenses.  This amount includes the increase in benefits and change in reserves 
for future benefits resulting from the realization of previously unrealized investment gains and losses as a result of the Closed 
Block individual disability reinsurance transaction and reserve adjustments as discussed in the following paragraphs, which 
impact the comparability between the years presented.  Excluding those adjustments, the variability exhibited year over year is 
primarily caused by the level of claim resolutions in the period relative to the long-term expectations reflected in the reserves, 
primarily in our Unum US group long-term disability and Closed Block long-term care product lines.  Our claim resolution rate 
assumption used in determining reserves is our expectation of the resolution rate we will experience over the life of the block of 
business and will vary from actual experience in any one period, both favorably and unfavorably.

170

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 6 - Liability for Unpaid Claims and Claim Adjustment Expenses - Continued

Reserve Assumption Updates

During the third quarter of 2021, we completed a review of policy and claim reserve adequacy, which incorporated our most 
recent experience and included a review of all material assumptions.  Based on our analysis, during the third quarter of 2021, we 
updated our reserve assumptions and determined that our claim reserves should be reduced by $215.0 million in our Unum US 
group long-term disability product line due primarily to sustained improvement in claim recovery trends since our last 
assumption update.  We also increased our claim reserves for our Closed Block long-term care and individual disability product 
lines by $2.1 million and $6.4 million, respectively, to reflect our current estimate of future benefit obligations.  As a result, a net 
reduction of approximately $206.5 million, which can be primarily attributed to prior year incurred claims, impacts the results 
shown in the preceding chart.  We also increased policy reserves in our Closed Block group pension product line by 
$25.1 million as a result of this review which did not affect the results shown in the preceding chart.

During the fourth quarter of 2020, we completed a review of policy reserve adequacy, which incorporated our most recent 
experience and included a review of all material assumptions.  Based on our analysis, during the fourth quarter of 2020, we 
updated our interest rate and premium rate increase reserve assumptions and determined that our Closed Block long-term care 
policy and claim reserves should be increased by $151.5 million, of which $7.0 million was related to our liability for unpaid 
claims and claims adjustment expenses, which can be primarily attributed to prior year incurred claims, thereby impacting the 
results shown in the preceding chart.  We also increased policy reserves in our Closed Block group pension product line by $17.5 
million as a result of this review which did not affect the results shown in the preceding chart.

Closed Block Individual Disability Reinsurance Transaction

In connection with the first phase of the Closed Block individual disability reinsurance transaction that closed in December 2020, 
we recorded a reinsurance recoverable of $6,141.5 million representing the ceded reserves related to the cohort of policies on 
claim status as of July 1, 2020 (DLR cohort) and an increase in benefits and change in reserves for future benefits of 
$1,284.5 million resulting from the realization of previously unrealized investment gains and losses recorded in accumulated 
other comprehensive income.  In connection with the second phase of the Closed Block individual disability transaction that 
closed in March 2021, we recorded a reinsurance recoverable of $990.0 million representing the ceded reserves related to the 
cohort of policies on claim status as of January 1, 2021 and an increase in benefits and change in reserves for future benefits of 
$133.1 million resulting from the realization of previously unrealized investment gains and losses recorded in accumulated other 
comprehensive income.   These impacts are reflected in the chart shown above and the reconciliation shown below.  See Note 12 
for further discussion regarding the total impacts of the Closed Block individual disability reinsurance transaction.

171

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 6 - Liability for Unpaid Claims and Claim Adjustment Expenses - Continued

Reconciliation

A reconciliation of policy and contract benefits and reserves for future policy and contract benefits as reported in our 
consolidated balance sheets to the liability for unpaid claims and claim adjustment expenses is as follows:

Policy and Contract Benefits
Reserves for Future Policy and Contract Benefits
Total
Less:
   Life Reserves for Future Policy and Contract Benefits
   Accident and Health Active Life Reserves

Adjustment Related to Unrealized Investment Gains and Losses
Liability for Unpaid Claims and Claim Adjustment Expenses

$ 

$ 

2021

December 31
2020
(in millions of dollars)
1,855.4  $ 
49,653.0 
51,508.4 

1,907.7  $ 
48,007.5 
49,915.2 

2019

1,745.5 
47,780.1 
49,525.6 

8,457.1 
13,133.9 
4,659.5 
23,664.7  $ 

8,371.7 
12,730.9 
6,225.6 
24,180.2  $ 

8,435.7 
12,210.1 
5,803.1 
23,076.7 

The adjustment related to unrealized investment gains and losses reflects the changes that would be necessary to policyholder 
liabilities if the unrealized investment gains and losses related to the corresponding available-for-sale securities had been 
realized.  Changes in this adjustment are reported as a component of other comprehensive income or loss. 

172

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 7 - Income Tax

Total income tax expense (benefit) is allocated as follows:

2021

Year Ended December 31
2020
(in millions of dollars)
171.0  $ 

238.8  $ 

2019

281.8 

Net Income
Stockholders' Equity - Accumulated Other Comprehensive Income (Loss)

$ 

Change in Net Unrealized Gain on Securities Before Adjustment

(346.9)   

250.2 

757.0 

Change in Adjustment to Deferred Acquisition Costs and Reserves for 
Future Policy and Contract Benefits, Net of Reinsurance 
Change in Net Gain on Hedges
Change in Foreign Currency Translation Adjustment
Change in Unrecognized Pension and Postretirement Benefit Costs

Total

316.8 

(9.8)   
4.2 
42.1 

$ 

245.2  $ 

(138.2)   
(23.8)   
(4.3)   
(34.8)   
220.1  $ 

(511.7) 
(17.0) 
0.2 
(9.3) 
501.0 

A reconciliation of the income tax provision at the U.S. federal statutory rate to the income tax rate as reported in our 
consolidated statements of income is as follows: 

Statutory Income Tax
Net Operating Loss Carryback
Tax Exempt Income
Tax Credits
Policyholder Reserves
Other Items, Net
Effective Tax

Year Ended December 31
2020

2021

2019

 21.0 %
 (0.7) 
 (1.1) 
 (0.9) 
 2.4 
 1.8 
 22.5 %

 21.0 %
 (3.8) 
 (0.8) 
 (1.3) 
 0.7 
 1.9 
 17.7 %

 21.0 %
 — 
 (0.5) 
 (1.1) 
 — 
 1.0 
 20.4 %

173

 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 7 - Income Tax - Continued

Our net deferred tax liability consists of the following.  

Deferred Tax Asset
   Reserves
   Employee Benefits
   Other
Gross Deferred Tax Asset
   Less: Valuation Allowance
Net Deferred Tax Asset

Deferred Tax Liability

   Deferred Acquisition Costs

   Fixed Assets 

   Invested Assets

   Cost of Reinsurance

   Other

Gross Deferred Tax Liability
Net Deferred Tax Liability

December 31

2021

2020

(in millions of dollars)

$ 

889.7  $ 
176.6 
57.5 
1,123.8 
12.7 
1,111.1 

134.9 

71.1 

1,144.9 

171.6 

47.0 

1,569.5 

$ 

458.4  $ 

1,279.6 
218.7 
52.9 
1,551.2 
14.5 
1,536.7 

185.5 

74.7 

1,443.5 

180.4 

68.7 

1,952.8 
416.1 

174

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 7 - Income Tax - Continued

Our consolidated statements of income include amounts subject to both domestic and foreign taxation.  The income and 
related tax expense (benefit) are as follows:

Income Before Tax
   Domestic
   Foreign
   Total

Current Tax Expense (Benefit)
   Federal
   State and Local
   Foreign
   Total

Deferred Tax Expense (Benefit)
   Federal
   State and Local
   Foreign
   Total

$ 

$ 

$ 

2021

Year Ended December 31
2020
(in millions of dollars)

2019

957.0  $ 
106.0 
1,063.0  $ 

924.7  $ 
39.3 
964.0  $ 

1,289.5 
92.6 
1,382.1 

180.7  $ 
2.6 
29.5 
212.8 

(98.4)  $ 
1.5 
(19.7)   
(116.6)   

13.3 
(2.2)   
14.9 
26.0 

250.5 
1.0 
36.1 
287.6 

273.6 
1.3 
(0.1) 
274.8 

(9.5) 
(0.1) 
16.6 
7.0 

Total Tax Expense

$ 

238.8  $ 

171.0  $ 

281.8 

On June 10, 2021, the Finance Act 2021 was enacted, resulting in a U.K. tax increase from 19 percent to 25 percent, effective 
April 1, 2023, which resulted in $24.2 million of additional tax expense in operating earnings for the revaluation of our deferred 
tax assets and liabilities in 2021.  On July 22, 2020, the Finance Act 2020 was enacted, resulting in a U.K. tax rate increase from 
17 percent to 19 percent, retroactively effective April 1, 2020, which resulted in tax expense of $9.3 million of additional tax 
expense for the revaluation of our deferred tax assets and liabilities in 2020.  In addition, we recorded a tax benefit of 
$36.5 million in 2020 for tax losses that were carried back to a tax year in which the US statutory tax rate was 35 percent 
pursuant to the Coronavirus Aid, Relief, and Economic Security Act (CARES Act).

As of December 31, 2021, our plans for the future repatriations of cash from our foreign subsidiaries can include no more than 
the amount of capital above that which is required by U.K. regulatory capital requirements.  The remainder of our investment in 
our foreign subsidiaries is indefinitely reinvested and we have not recorded any deferred taxes on the approximately $0.6 billion 
of the excess of the U.S. GAAP carrying values over the tax basis of investments in our foreign subsidiaries. 

175

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 7 - Income Tax - Continued

Our consolidated statements of income include the following changes in unrecognized tax benefits.  

Balance at Beginning of Year
Increases (Decreases) for Tax Positions Related to Prior Years
Lapse of the Applicable Statute of Limitations
Balance at End of Year
Less Tax Attributable to Temporary Items Included Above

$ 

2021

December 31
2020
(in millions of dollars)
241.0  $ 
(21.0)   
(0.3)   

219.7 
(105.9)   

219.7  $ 
(20.9)   
— 
198.8 
(84.7)   

2019

262.2 
(21.1) 
(0.1) 
241.0 
(127.1) 

Total Unrecognized Tax Benefits That if Recognized Would Affect the 
Effective Tax Rate

$ 

114.1  $ 

113.8  $ 

113.9 

In 2018, we recorded $261.1 million gross unrecognized tax benefits for a policyholder reserves position taken on our 2017 
federal tax return, which if recognized, would decrease our tax expense by $112.9 million.  The balances of unrecognized tax 
benefits for which the ultimate deductibility is highly certain but for which there is uncertainty about the timing of such 
deductibility are $84.7 million at December 31, 2021, $105.9 million at December 31, 2020, and $127.1 million at December 31, 
2019.  It is reasonably possible that this item could reverse in the next 12 months following review by the IRS.  We recognize 
interest expense and penalties, if applicable, related to unrecognized tax benefits in tax expense.  We recognized $5.5 million,
$7.8 million, and $12.8 million of interest expense related to unrecognized tax benefits during 2021, 2020 and 2019, 
respectively.  The liability for net interest expense on uncertain tax positions was approximately $26.2 million, $20.6 million, 
and $12.8 million as of December 31, 2021, 2020 and 2019, respectively.

We file federal and state income tax returns in the United States and in foreign jurisdictions.  Tax year 2015 and tax years 
subsequent to 2016 remain subject to examination by the IRS.  Tax years subsequent to 2017 for the subsidiaries not included in 
the consolidated tax return remain subject to examination by the IRS.  All other major foreign jurisdictions remain subject to 
examination for tax years subsequent to 2019 with the exception of Poland for which tax years subsequent to 2015 remain 
subject to examination.  We believe sufficient provision has been made for all potential adjustments for years that are not closed 
by the statute of limitations in all major tax jurisdictions and that any such adjustments would not have a material adverse effect 
on our financial position, liquidity, or results of operations.

We file state income tax returns in nearly every state in the United States.  Tax year 2015 and tax years subsequent to 2016 
remain subject to examination depending on the statute of limitation established by the various states, which is generally three to 
four years.  

We have federal net operating losses that can be carried forward indefinitely of $113.2 million as of  December 31, 2021.  Our 
federal capital loss carryforward, related to subsidiaries not included in the consolidated U.S. federal return, was $0.6 million at 
December 31, 2021 and is expected to be utilized by the time it expires in 2022.  We have net operating loss carryforwards for 
state and local income tax of approximately $182.2 million, most of which is expected to expire unused between 2022 and 2041.

We record valuation allowances to reduce deferred tax assets to the amount that is more likely than not to be realized.  Our 
valuation allowance was $12.7 million and $14.5 million at December 31, 2021 and 2020, the majority of which related to our 
cumulative deferred state income tax benefits.  The de minimis remaining amount of our valuation allowance relates to 
unrealized tax losses on buildings which we own and occupy in the U.K.  We recorded a decrease in our valuation allowance of 
$1.8 million during 2021 and a decrease of $13.8 million in 2020, primarily in other comprehensive income.

Total income taxes refunded during 2021 was $51.0 million.  Total income taxes paid during 2020 and 2019 were $200.0 
million, and $35.1 million, respectively.

176

 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 8 - Debt

Long-term debt consists of the following: 

Outstanding Principal
   Senior Notes issued 1998
   Senior Notes issued 2002
   Senior Notes issued 2012 and 2016
   Senior Notes issued 2014
   Senior Notes issued 2015
   Senior Notes issued 2019
   Senior Notes issued 2019
   Senior Notes issued 2020
   Senior Notes issued 2021
   Medium-term Notes issued 1990 - 1996
   Junior Subordinated Debt Securities issued 1998
   Junior Subordinated Debt Securities issued 2018
Less:

Unamortized Net Premium
Unamortized Debt Issuance Costs

Total Long-term Debt   

$ 

Interest Rates

Maturities

6.750 - 7.250%
7.375%
5.750%
4.000%
3.875%
4.000%
4.500%
4.500%
4.125%
7.000 - 7.190%
7.405%
6.250%

2028
2032
2042
2024
2025
2029
2049
2025
2051
2023 - 2028
2038
2058

December 31

2021
2020
(in millions of dollars)

335.8  $ 
39.5 
500.0 
350.0 
275.0 
400.0 
450.0 
— 
600.0 
20.5 
203.7 
300.0 

335.8 
39.5 
500.0 
350.0 
275.0 
400.0 
450.0 
500.0 
— 
20.5 
203.7 
300.0 

2.3 
(34.6)   
3,442.2  $ 

6.0 
(34.8) 
3,345.7 

$ 

Long-term debt is comprised of our unsecured notes, which consist of senior notes and medium-term notes and rank highest in 
priority, followed by our junior subordinated debt securities.  The senior notes are callable and may be redeemed, in whole or in 
part, at any time.  The medium-term notes are non-callable and the junior subordinated debt securities are callable under limited, 
specified circumstances.   

The aggregate contractual principal maturities are $2.0 million in 2023, $350.0 million in 2024, $275.0 million in 2025, and 
$2,847.5 million thereafter.

Unsecured Notes

In June 2021, we issued $600.0 million of 4.125% senior notes due 2051.  The notes are callable at or above par and rank equally 
in the right of payment with all of our other unsecured and unsubordinated debt.

In September 2020, our $400.0 million 5.625% senior unsecured notes matured.

In May 2020, we issued $500.0 million of 4.500% senior notes due 2025.  In June 2021, we purchased and retired these senior 
notes, for which we incurred costs of $67.3 million and has been recorded within cost related to the early retirement of debt in 
the consolidated statements of income and is included within our Corporate segment.

During 2019 we purchased and retired (i) $30.3 million aggregate principal amount of our 7.190% medium-term notes due 2028; 
(ii) $30.0 million aggregate principal amount of our 7.250% senior notes due 2028; and (iii) $350.0 million aggregate principal 
amount of our 3.000% senior notes due 2021, for which we incurred costs of $27.3 million and has been recorded within cost 
related to the early retirement of debt in the consolidated statements of income and is included within our Corporate segment.

In September 2019, we issued $450.0 million of 4.500% senior notes due 2049.  The notes are callable at or above par and rank 
equally in the right of payment with all of our other unsecured and unsubordinated debt.

177

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 8 - Debt - Continued

In June 2019, we issued $400.0 million of 4.000% senior notes due 2029.  The notes are callable at or above par and rank 
equally in the right of payment with all of our other unsecured and unsubordinated debt.

Senior Secured Notes

In 2007, Northwind Holdings, LLC (Northwind Holdings), a wholly-owned subsidiary of Unum Group, issued $800.0 million of 
insured, senior secured notes, bearing interest at a floating rate equal to the three month LIBOR plus 0.78% (the Northwind 
notes) in a private offering.

Northwind Holdings made periodic principal payments on the Northwind notes of $45.0 million in 2020 and $60.0 million in 
2019.  In December 2020, Northwind Holdings redeemed the remaining $35.0 million of principal on the Northwind notes, and 
was released of any contractual collateral requirements.

Fair Value Hedges 

As of December 31, 2019, we had $250.0 million notional amount of an interest rate swap which effectively converted certain of 
our unsecured senior notes into floating rate debt.  Under this agreement, we received a fixed rate of interest and paid a variable 
rate of interest, based off of three-month LIBOR.  During 2020, the $250.0 million notional amount of the interest rate swap 
matured in conjunction with the maturity of the hedged debt.  See Note 4 for further information on the interest rate swap. 

Junior Subordinated Debt Securities

In 1998, Provident Financing Trust I (the Trust), a 100 percent-owned finance subsidiary of Unum Group, issued $300.0 million 
of 7.405% capital securities due 2038 in a public offering.  These capital securities are fully and unconditionally guaranteed by 
Unum Group, have a liquidation value of $1,000 per capital security, and have a mandatory redemption feature under certain 
circumstances.  In connection with the capital securities offering, Unum Group issued to the Trust 7.405% junior subordinated 
deferrable interest debentures due 2038.  The Trust is a variable interest entity of which Unum Group is not the primary 
beneficiary.  Accordingly, the capital securities issued by the Trust are not included in our consolidated financial statements and 
our liability represents the junior subordinated debt securities owed to the trust which is recorded in long-term debt.  The sole 
assets of the Trust are the junior subordinated debt securities.  The retirement of any liquidation amount regarding the capital 
securities by the Trust results in a corresponding retirement of principal amount of the junior subordinated debt securities.  

During 2019, the Trust purchased and retired $22.8 million aggregate liquidation amount of the 7.405% capital securities due 
2038, which resulted in our purchase and retirement of a corresponding principal amount of our 7.405% junior subordinated debt 
securities due 2038.

Interest Paid

Interest paid on long-term and short-term debt and related securities during 2021, 2020, and 2019 was $181.6 million, $178.1 
million, and $172.9 million, respectively.  

Credit Facilities

We have access to two separate unsecured revolving credit facilities, each with a different syndicate of lenders.  One of our 
credit facilities is under a five-year agreement and is effective through April 2024.  The terms of this agreement provide for a 
borrowing capacity of $500.0 million with an option to be increased up to $700.0 million.  We may also request, on up to two 
occasions, that the lenders' commitment termination dates be extended by one year.  The credit facility provides for the issuance 
of letters of credit subject to certain terms and limitations.  At December 31, 2021, letters of credit totaling $0.4 million had been 
issued from this credit facility, but there were no borrowed amounts outstanding.

In the third quarter of 2021, we terminated our three-year, $100.0 million unsecured revolving credit facility, which was 
originally set to expire in April 2022.  There were no letters of credit issued from the credit facility and there were no borrowed 
amounts outstanding at the time of termination.  Also in the third quarter of 2021, we entered into a new five-year, £75 million 
unsecured standby letter of credit facility with the same syndicate of lenders, pursuant to which a syndicated letter of credit was 
issued in favor of Unum Limited (as beneficiary), our U.K. insurance subsidiary, and is available for drawings up to £75 million 

178

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 8 - Debt - Continued

until its scheduled expiration in July 2026.  No amounts have been drawn on the letter of credit.  If drawings are made in the 
future, we may elect to borrow such amounts from the lenders pursuant to term loans made under the credit facility.  

Borrowings under the credit facilities are subject to financial covenants, negative covenants, and events of default that are 
customary.  The two primary financial covenants include limitations based on our leverage ratio and consolidated net worth.  We 
are also subject to covenants that limit subsidiary indebtedness.  The credit facilities provide for borrowings at an interest rate 
based either on the prime rate or federal funds rate.

Facility Agreement for Contingent Issuance of Senior Notes  

During November 2021, we entered into a 20-year facility agreement with a Delaware trust in connection with the sale by the 
trust of $400.0 million of pre-capitalized trust securities in a Rule 144A private placement.  The trust invested the proceeds from 
the sale of the trust securities in a portfolio of principal and interest strips of U.S. Treasury securities.  The facility agreement 
provides us the right to issue and sell to the trust, on one or more occasions, up to an aggregate principal amount outstanding at 
any one time of $400.0 million of our 4.046% senior notes which would be due August 15, 2041 in exchange for a 
corresponding amount of U.S. Treasury securities held by the trust.  These senior notes will not be issued unless and until the 
issuance right is exercised.  In return, we will pay a semi-annual facility fee to the trust at a rate of 2.225% per year on the 
unexercised portion of the maximum amount of senior notes that we could issue and sell to the trust and we will reimburse the 
trust for its expenses.  We may also direct the trust to grant the right to exercise the issuance right with respect to all or a 
designated amount of the senior notes to one or more assignees (who are our consolidated subsidiaries or persons to whom we 
have an obligation). 

The issuance right will be exercised automatically in full upon our failure to make certain payments to the trust, such as paying 
the facility fee or reimbursing the trust for its expenses, if the failure to pay is not cured within 30 days, or upon certain 
bankruptcy events involving the company.  We are also required to exercise the issuance right in full if our consolidated 
stockholders’ equity, excluding accumulated other comprehensive income, falls below $2.0 billion, subject to adjustment from 
time to time in certain cases, and upon certain other events described in the facility agreement.  

Prior to any involuntary exercise of the issuance right, we have the right to repurchase any or all of the 4.046% senior notes then 
held by the trust in exchange for U.S. Treasury securities.  We may redeem any outstanding 4.046% senior notes, in whole or in 
part, prior to their maturity.  Prior to February 15, 2041, the redemption price will equal the greater of par or a make-whole 
redemption price.  On or after February 15, 2041, any outstanding 4.046% senior notes may be redeemed at par.

Note 9 - Employee Benefit Plans

Defined Benefit Pension and Other Postretirement Benefit (OPEB) Plans

We sponsor several defined benefit pension and OPEB plans for our employees, including non-qualified pension plans.  The 
U.S. qualified and non-qualified defined benefit pension plans comprise the majority of our total benefit obligation and benefit 
cost.  We maintain a separate defined benefit plan for eligible employees in our U.K. operation.  The U.S. defined benefit 
pension plans were closed to new entrants on December 31, 2013, the OPEB plan was closed to new entrants on December 31, 
2012, and the U.K. plan was closed to new entrants on December 31, 2002.

U.S. Pension Plan Annuity Purchase 

On January 2, 2020, we purchased a group annuity contract which transferred a portion of our U.S. qualified defined benefit 
pension plan obligation to a third party.  Under the transaction, which was funded with plan assets, we transferred the 
responsibility for pension benefits and annuity administration for approximately 600 retirees or their beneficiaries receiving 
between $350 and $500 in monthly benefit payments from the plan.  This transfer resulted in a reduction in our U.S. qualified 
benefit pension plan obligation of $44.0 million at December 31, 2020 and is reflected in the Benefits and Expenses Paid line 
item within the following table regarding changes in our benefit obligation.

179

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 9 - Employee Benefit Plans - Continued

Amortization Period of Actuarial Gain or Loss and Prior Service Cost or Credit

Because all participants in the U.S. and U.K. pension plans are considered inactive, we amortize the net actuarial (gain) loss and 
prior service credit for these plans over the average remaining life expectancy of the plans.  As of December 31, 2021, the 
estimate of the average remaining life expectancy of the plans was approximately 25 years for the U.S. plan and 30 years for 
U.K. plan. 

The following table provides the changes in the benefit obligation and fair value of plan assets and the funded status of the plans. 

Pension Benefits

U.S. Plans

U.K. Plan

OPEB

2021

2020

2021

2020

2021

2020

(in millions of dollars)

Change in Benefit Obligation
Benefit Obligation at Beginning of Year
Service Cost
Interest Cost
Plan Participant Contributions
Actuarial (Gain) Loss (1)
Benefits and Expenses Paid

Curtailment Gain

Change in Foreign Exchange Rates

Benefit Obligation at End of Year  

$  2,277.2  $  2,106.9  $  300.0  $  256.9  $  120.5  $  127.2 
— 
4.1 
0.1 
(0.3) 

— 
4.2 
— 
(18.0)   

9.6 
65.0 
— 
(57.9)   

— 
3.0 
0.1 
(3.0)   

11.0 
73.0 
— 
212.4 

— 
4.9 
— 
33.8 

(86.4)   

(126.1)   

(5.2)   

(5.1)   

(10.3)   

(10.6) 

— 

— 

— 

(0.7)   

— 

— 

— 

— 
$  2,207.5  $  2,277.2  $  278.3  $  300.0  $  110.3  $  120.5 

(2.7)   

10.2 

— 

— 

Accumulated Benefit Obligation at December 31

$  2,207.5  $  2,277.2  $  276.5  $  297.5  N/A

N/A

Change in Fair Value of Plan Assets
Fair Value of Plan Assets at Beginning of Year
Actual Return on Plan Assets
Employer Contributions
Plan Participant Contributions
Benefits and Expenses Paid
Change in Foreign Exchange Rates
Fair Value of Plan Assets at End of Year

$  1,710.9  $  1,600.0  $  294.1  $  252.8  $ 

167.6 
9.6 
— 
(86.4)   
— 

227.9 
9.1 
— 
(126.1)   
— 

18.0 
— 
— 
(5.2)   
(3.2)   

36.4 
— 
— 
(5.1)   
10.0 

$  1,801.7  $  1,710.9  $  303.7  $  294.1  $ 

9.3  $ 
0.1 
9.8 
0.1 
(10.3)   
— 
9.0  $ 

9.9 
0.1 
9.8 
0.1 
(10.6) 
— 
9.3 

Underfunded (Overfunded) Status

$  405.8  $  566.3  $ 

(25.4)  $ 

5.9  $  101.3  $  111.2 

(1)   The actuarial gains recognized in 2021 for the U.S. and U.K. pension plans were primarily driven by increases in the discount 

rate assumption.  The actuarial losses recognized in 2020 for the U.S. and U.K. pension plans were primarily driven by 
decreases in the discount rate assumption.

180

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 9 - Employee Benefit Plans - Continued

The amounts recognized in our consolidated balance sheets for our pension and OPEB plans at December 31, 2021 and 2020 are 
as follows. 

Pension Benefits

U.S. Plans

U.K. Plan

OPEB

2021

2020

2021

2020

2021

2020

Current Liability
Noncurrent Liability
Noncurrent Asset
Underfunded (Overfunded) Status

Unrecognized Pension and Postretirement Benefit 
Costs
   Net Actuarial Gain (Loss)
   Prior Service Credit (Cost)

   Income Tax

Total Included in Accumulated Other 
Comprehensive Income (Loss)

$ 

$ 

$ 

8.4  $ 

8.0  $ 

397.4 
— 
405.8  $ 

558.3 
— 
566.3  $ 

(in millions of dollars)
—  $ 
— 
(25.4)   
(25.4)  $ 

—  $ 
5.9 
— 
5.9  $ 

1.4  $ 
99.9 
— 
101.3  $ 

1.5 
109.7 
— 
111.2 

(621.8)  $ 
(0.6)   
(622.4)   
239.2 

(767.9)  $ 
(0.6)   
(768.5)   
273.9 

(42.9)  $ 
(0.2)   
(43.1)   
9.1 

(70.5)  $ 
(0.2)   
(70.7)   
16.0 

13.6  $ 

2.7 
16.3 
4.9 

11.0 
2.9 
13.9 
5.4 

$ 

(383.2)  $ 

(494.6)  $ 

(34.0)  $ 

(54.7)  $ 

21.2  $ 

19.3 

The following table provides the changes recognized in other comprehensive income for the years ended December 31, 2021 and 
2020. 

Pension Benefits

U.S. Plans

U.K. Plan

OPEB

2021

2020

2021

2020

2021

2020

(in millions of dollars)

$ 

(494.6)  $ 

(455.4)  $ 

(54.7)  $ 

(48.9)  $ 

19.3  $ 

19.5 

21.3 
124.8 

18.7 
(91.2)   

1.3 
26.3 

1.1 
(8.5)   

— 
2.6 

— 
— 
(34.7)   

0.1 
— 
33.2 

— 
— 
(6.9)   

— 
0.1 
1.5 

(0.2)   
— 
(0.5)   

— 
(0.1) 

(0.2) 
— 
0.1 

$ 

(383.2)  $ 

(494.6)  $ 

(34.0)  $ 

(54.7)  $ 

21.2  $ 

19.3 

Accumulated Other Comprehensive Income 
(Loss) at Beginning of Year
Net Actuarial Gain (Loss)

Amortization
All Other Changes

Prior Service Credit (Cost)

Amortization
Curtailment Gain
Change in Income Tax
Accumulated Other Comprehensive Income 
(Loss) at End of Year

Plan Assets

The objective of our U.S. pension and OPEB plans is to maximize long-term return, within acceptable risk levels, in a manner 
that is consistent with the fiduciary standards of the Employee Retirement Income Security Act (ERISA), while maintaining 
sufficient liquidity to pay current benefits and expenses.  

Our U.S. qualified defined benefit pension plan assets include a diversified blend of domestic, international, global, and 
emerging market equity securities, fixed income securities, opportunistic credit securities, real estate investments, alternative 
investments, and cash equivalents.  Equity securities are comprised of funds and individual securities that are benchmarked 
against the respective indices specified below.  International and global equity funds may allocate a certain percentage of assets 

181

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 9 - Employee Benefit Plans - Continued

to forward currency contracts.  Fixed income securities include funds and U.S. government and agency asset-backed securities, 
corporate investment-grade bonds, private placement securities, and bonds issued by states or other municipalities.  
Opportunistic credits consist of investments in funds that hold varied fixed income investments purchased at depressed values 
with the intention to later sell those investments for a gain.  Real estate investments consist primarily of funds that hold 
commercial real estate investments.  Alternative investments, which include private equity direct investments and private equity 
funds of funds, utilize proprietary strategies that are intended to have a low correlation to the U.S. stock market.  Prohibited 
investments include, but are not limited to, unlisted securities, options, short sales, and investments in securities issued by Unum 
Group or its affiliates.  The invested asset classes, asset types, and benchmark indices for our U.S. qualified defined benefit 
pension plan is as follows.  We target approximately 36 percent to equity securities, 40 percent to fixed income securities, and 24 
percent to opportunistic credits, alternative, and real estate investments.

Asset Class

Asset Type

Benchmark Indices

Equity Securities

Fixed Income

Standard & Poor's 500; Russell 2000 Value and Growth; Morgan Stanley 
Capital International (MSCI) Europe Australasia Far East Small Cap; MSCI 
Emerging Markets; MSCI World and World Minimum Volatility; FTSE 
RAFI All-World Low Volatility 

Collective funds; 
Individual holdings
Collective funds; 
Individual holdings Bloomberg Barclays Long Corporate Index; Custom Index

Opportunistic Credits

Collective fund

Real Estate
Alternative Investments 
(Private Equity)

Collective fund
Fund of funds; 
Direct investments

Custom Index
National Council of Real Estate Investment Fund Open-end Diversified Core 
Equity Index

Custom Index

The investment strategy for our U.K. pension was adjusted in 2021 with the intention to increase the funded ratio in a risk-
controlled manner where the risk taken in the investment strategy reduces as the funded status of the plan increases.  Assets for 
our U.K. pension plan are invested in a portfolio of diversified growth assets as well as a portfolio of fixed interest and index-
linked securities.  The portfolio of growth assets consists of funds invested primarily in global equity securities, investment-
grade and below-investment-grade fixed interest securities, including emerging market securities as well as diversified 
alternatives.  The portfolio of fixed interest and index-linked securities are invested primarily in leveraged interest rate and 
inflation-linked gilt funds of varying durations designed to broadly match the interest rate and inflation sensitivities of the plan's 
liabilities.  At December 31, 2021, our target allocation was approximately 60 percent to growth assets and 40 percent to fixed 
interest and index-linked securities.  As the funded status of the plan increases, we utilize a de-risking framework whereby the 
allocation to fixed interest and index-linked securities increases and the allocation to growth assets is lowered.  Simultaneously, 
the hedge ratio of interest rate and inflation risk will increase with the intention of reducing funding level volatility.  There are no 
categories of investments that are specifically prohibited by the U.K. plan, but there are general guidelines that ensure prudent 
investment action is taken.  Such guidelines include the prevention of the plan from using derivatives for speculative purposes 
and limiting the concentration of risk in any one type of investment. 

Assets for the OPEB plan are invested in life insurance contracts issued by one of our insurance subsidiaries.  The assets support 
life insurance benefits payable to certain former retirees covered under the OPEB plan.  The terms of these contracts are 
consistent in all material respects with those the subsidiary offers to unaffiliated parties that are similarly situated.  There are no 
categories of investments specifically prohibited by the OPEB plan.    

We believe our investment portfolios are well diversified by asset class and sector, with no undue risk concentrations in any one 
category.

182

 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 9 - Employee Benefit Plans - Continued

The categorization of fair value measurements by input level for the invested assets in our U.S. pension plans is shown below.  
The carrying values of investment-related receivables and payables approximate fair value due to the short-term nature of the 
securities and are not included in the following chart.  Investments valued using net asset value (NAV) as a practical expedient 
are not required to be categorized by input level, but these investments are included as follows to reconcile to total invested 
assets. 

December 31, 2021

Quoted Prices
in Active Markets
for Identical Assets 
(Level 1)

Significant Other
Observable
Inputs
(Level 2)

Significant
Unobservable
Inputs
(Level 3)

NAV as a 
Practical 
Expedient

Total

(in millions of dollars)

Invested Assets
Equity Securities:
U.S. Large Cap
U.S. Small Cap
Global
Emerging Markets

Fixed Income Securities:

U.S. Government and Agencies1
Corporate

Opportunistic Credits
Real Estate
Alternative Investments:

Private Equity Direct Investments  
Private Equity Funds of Funds

Cash Equivalents
Total Invested Assets

$ 

$ 

—  $ 

32.8 
— 
— 

419.3 
— 
— 
— 

— 
— 
146.9 
599.0  $ 

—  $ 
— 
— 
— 

— 
— 
— 
— 

— 
— 
— 
—  $ 

—  $ 
— 
— 
— 

144.9  $ 
30.5 
388.7 
59.8 

— 
— 
— 
— 

— 
103.3 
212.5 
132.1 

144.9 
63.3 
388.7 
59.8 

419.3 
103.3 
212.5 
132.1 

— 
— 
— 
—  $ 

80.4 
50.5 
— 
1,202.7  $ 

80.4 
50.5 
146.9 
1,801.7 

1 U.S. Government and Agencies Fixed Income Securities includes derivative assets.

183

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 9 - Employee Benefit Plans - Continued

December 31, 2020

Quoted Prices
in Active 
Markets for 
Identical Assets
(Level 1)

Significant 
Other 
Observable 
Inputs 
(Level 2) 

Significant
Unobservable
Inputs
(Level 3)

NAV as a 
Practical 
Expedient

Total

(in millions of dollars)

Invested Assets
Equity Securities:
U.S. Large Cap
U.S. Small Cap
Global
International
Emerging Markets

Fixed Income Securities:

U.S. Government and Agencies
Corporate
State and Municipal Securities

Opportunistic Credits
Real Estate
Alternative Investments:

Private Equity Direct Investments  
Private Equity Funds of Funds

Cash Equivalents
Total Invested Assets

$ 

—  $ 

25.8 
— 
— 
— 

227.8 
— 
— 
— 
— 

— 
— 
46.3 

—  $ 
— 
— 
— 
— 

— 
445.6 
3.7 
— 
— 

— 
— 
— 
449.3  $ 

—  $ 
— 
— 
— 
— 

112.6  $ 
33.2 
307.9 
31.6 
62.3 

— 
— 
— 
— 
— 

— 
— 
— 
200.4 
108.9 

112.6 
59.0 
307.9 
31.6 
62.3 

227.8 
445.6 
3.7 
200.4 
108.9 

— 
— 
— 
—  $ 

62.1 
39.2 
— 
958.2  $ 

62.1 
39.2 
46.3 
1,707.4 

$ 

299.9  $ 

Level 1 investments consist of individual holdings that are valued based on unadjusted quoted prices from active markets for 
identical securities.  Level 2 investments consist of individual holdings that are valued using observable inputs through market 
corroborated pricing.  

Certain equity, opportunistic credit, fixed-income securities, and real estate investments are valued based on the NAV of the 
underlying holdings as of the reporting date.  We made no adjustments to the NAV for 2021 or 2020.  These investments have 
no unfunded commitments and no specific redemption restrictions.   

Alternative investments are valued based on NAV in a period ranging from one month to one quarter in arrears.  We evaluate the 
need for adjustments to the NAV based on market conditions and discussions with fund managers in the period subsequent to the 
valuation date and prior to issuance of the financial statements.  We made no adjustments to the NAV for 2021 or 2020.  The 
private equity direct investments and private equity funds of funds generally cannot be redeemed by investors.  Distributions of 
capital from the sale of underlying fund assets may occur at any time, but are generally concentrated between five and eight 
years from the formation of the fund. 

184

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 9 - Employee Benefit Plans - Continued

The categorization of fair value measurements by input level for the invested assets in our U.K. pension plan is shown below.  
Investments valued using NAV as a practical expedient are not required to be categorized by input level, but these investments 
are included as follows to reconcile to total invested assets.

December 31, 2021

Quoted Prices 
in Active 
Markets for 
Identical Assets  
(Level 1)

Significant 
Other
Observable
Inputs
(Level 2)

Significant
Unobservable
Inputs
(Level 3)

NAV as a 
Practical 
Expedient

Total

(in millions of dollars)

Plan Assets
Diversified Growth Assets
Fixed Interest and Index-linked Securities
Alternative Investments
Cash Equivalents
Total Plan Assets

$ 

$ 

113.1  $ 
124.1 
— 
4.1 
241.3  $ 

—  $ 
— 
— 
— 
—  $ 

—  $ 
— 
— 
— 
—  $ 

44.2  $ 
— 
18.2 
— 
62.4  $ 

157.3 
124.1 
18.2 
4.1 
303.7 

December 31, 2020

Quoted Prices
in Active 
Markets for 
Identical Assets
(Level 1)

Significant 
Other 
Observable 
Inputs 
(Level 2) 

Significant
Unobservable
Inputs
(Level 3)

NAV as a 
Practical 
Expedient 

Total

(in millions of dollars)

Plan Assets
Diversified Growth Assets
Fixed Interest and Index-linked Securities
Cash Equivalents
Total Plan Assets

$ 

$ 

—  $ 

116.8 
1.3 
118.1  $ 

—  $ 
— 
— 
—  $ 

—  $ 
— 
— 
—  $ 

176.0  $ 
— 
— 
176.0  $ 

176.0 
116.8 
1.3 
294.1 

The level 1 diversified growth assets and fixed interest and index-linked securities consist of individual funds that are valued 
based on unadjusted quoted prices from active markets for identical securities.  Certain diversified growth assets were valued 
based on the NAV of the underlying holdings as of the reporting date.  Alternative investments are valued based on NAV one 
quarter in arrears.  We evaluate the need for adjustments to the NAV of the alternative investments based on an evaluation of 
cash flows in the period subsequent to the valuation date and prior to issuance of the financial statements.  We made no 
adjustments to the NAV for 2021 or 2020.  These investments have no unfunded commitments and no specific redemption 
restrictions.   

185

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 9 - Employee Benefit Plans - Continued

The categorization of fair value measurements by input level for the assets in our OPEB plan is as follows:

December 31, 2021

Quoted Prices
in Active Markets
for Identical Assets
(Level 1)

Significant Other
Observable
Inputs
(Level 2)
(in millions of dollars)

Significant
Unobservable
Inputs
(Level 3)

Total

Assets
Life Insurance Contracts

$ 

—  $ 

—  $ 

9.0  $ 

9.0 

December 31, 2020

Quoted Prices
in Active Markets
for Identical Assets
(Level 1)

Significant Other
Observable
Inputs
(Level 2)
(in millions of dollars)

Significant
Unobservable
Inputs
(Level 3)

Total

Assets
Life Insurance Contracts

$ 

—  $ 

—  $ 

9.3  $ 

9.3 

The fair value is represented by the actuarial present value of future cash flows of the contracts.

Changes in our OPEB plan assets measured at fair value on a recurring basis using significant unobservable inputs (Level 3) 
during the years ended December 31, 2021 and 2020 are as follows:

Year Ended December 31, 2021

Beginning
of Year

Actual Return 
on Plan Assets

Contributions

Net Benefits and 
Expenses Paid

End of Year

(in millions of dollars)

Life Insurance Contracts

$ 

9.3  $ 

0.1  $ 

9.9  $ 

(10.3)  $ 

9.0 

Year Ended December 31, 2020

Beginning
of Year

Actual Return 
on Plan Assets

Contributions

Net Benefits and 
Expenses Paid

End of Year

(in millions of dollars)

Life Insurance Contracts

$ 

9.9  $ 

0.1  $ 

9.9  $ 

(10.6)  $ 

9.3 

For the years ended December 31, 2021 and 2020, the actual return on plan assets relates solely to investments still held at the 
reporting date.  There were no transfers into or out of Level 3 during 2021 or 2020.  

186

 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 9 - Employee Benefit Plans - Continued

Measurement Assumptions

We use a December 31 measurement date for each of our plans.  The weighted average assumptions used in the measurement of 
our benefit obligations as of December 31 and our net periodic benefit costs for the years ended December 31 are as follows: 

Benefit Obligations
   Discount Rate
   Rate of Compensation Increase

Net Periodic Benefit Cost
   Discount Rate
   Expected Return on Plan Assets
   Rate of Compensation Increase

Pension Benefits

U.S. Plans

U.K. Plan

OPEB

2021

2020

2021

2020

2021

2020

 3.10 %
N/A

 2.90 %
N/A

 2.00 %
 2.90 %

 1.40 %
 2.80 %

 2.90 %
N/A

 2.60 %
N/A

 2.90 %
 6.00 %
N/A

 3.60 %
 7.00 %
N/A

 1.40 %
 3.50 %
 2.80 %

 2.00 %
 4.10 %
 2.90 %

 2.60 %
 5.75 %
N/A

 3.40 %
 5.75 %
N/A

We set the discount rate assumption annually for each of our retirement-related benefit plans at the measurement date to 
reflect the yield on a portfolio of high quality fixed income corporate debt instruments matched against projected cash flows 
for future benefits.  

Our long-term rate of return on plan assets assumption is selected from a range of probable return outcomes from an analysis of 
the asset portfolio.  Our expectations for the future investment returns of the asset categories are based on a combination of 
historical market performance, evaluations of investment forecasts obtained from external consultants and economists, and 
current market yields.  The methodology underlying the return assumption includes the various elements of the expected return 
for each asset class such as long-term rates of return, volatility of returns, and the correlation of returns between various asset 
classes.  The expected return for the total portfolio is calculated based on the plan's strategic asset allocation.  Investment risk is 
measured and monitored on an ongoing basis through annual liability measurements, periodic asset/liability studies, and 
quarterly investment portfolio reviews.  Risk tolerance is established through consideration of plan liabilities, plan funded status, 
and corporate financial condition.  

Our mortality rate assumption reflects our best estimate, as of the measurement date, of the life expectancies of plan participants 
in order to determine the expected length of time for benefit payments.  We derive our assumptions from industry mortality 
tables. 

The expected return assumption for the life insurance reserve for our OPEB plan is based on full investment in fixed income 
securities with an average book yield of 4.59 percent and 4.87 percent in 2021 and 2020, respectively.

The rate of compensation increase assumption for our U.K. pension plan is generally based on periodic studies of compensation 
trends.

At December 31, 2021 and 2020, the annual rates of increase in the per capita cost of covered postretirement health care benefits 
assumed for the next calendar year are 6.25 percent and 6.50 percent, respectively, for benefits payable to both retirees prior to 
Medicare eligibility as well as Medicare eligible retirees.  The rates are assumed to change gradually to 5.00 percent by 2027 for 
measurement at December 31, 2021 and remain at that level thereafter.  The annual rates of increase in the per capita cost of 
covered postretirement health benefits do not apply to retirees whose postretirement health care benefits are provided through an 
exchange.    

187

 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 9 - Employee Benefit Plans - Continued

Net Periodic Benefit Cost

The following table provides the components of the net periodic benefit cost (credit) for the years ended December 31. 

Pension Benefits

Service Cost
Interest Cost
Expected Return on Plan Assets
Amortization of:
   Net Actuarial Loss (Gain)
   Prior Service Credit
   Curtailment Gain
Total Net Periodic Benefit Cost 
(Credit)

U.S. Plans
2020

2019

2021

2021

U.K. Plan
2020
(in millions of dollars)

2019

OPEB
2020

2019

2021

$ 

9.6  $  11.0  $  10.9  $  —  $  —  $  —  $  —  $  —  $  — 
4.9 
5.3 
65.0 
(0.6) 
(9.5)   

83.3 
(99.4)   

4.2 
(9.8)   

3.0 
(0.5)   

6.1 
(8.9)   

4.1 
(0.5)   

  (100.6)    (106.7)   

73.0 

21.3 
  — 
  — 

18.7 
0.1 
  — 

20.2 
  — 
  — 

1.3 
  — 
  — 

1.1 
  — 
0.1 

0.9 
  — 
  — 

  — 

  — 

(0.2)   

(0.2)   

  — 

  — 

(2.5) 
(0.2) 
  — 

$ 

(4.7)  $ 

(3.9)  $  15.0  $ 

(4.3)  $ 

(3.4)  $ 

(1.9)  $ 

2.3  $ 

3.4  $ 

2.0 

The service cost component of net periodic pension and postretirement benefit cost (credit) is included as a component of 
compensation expense in our consolidated statements of income.  All other components of net periodic pension and 
postretirement benefit cost (credit) are included in other expenses.

Benefit Payments

The following table provides expected benefit payments, which reflect expected future service, as appropriate. 

Pension Benefits

U.S. Plans

U.K. Plan

(in millions of dollars)

Gross

OPEB

Subsidy 
Payments

$ 

79.9  $ 
83.2 
86.9 
90.8 
95.7 
534.6 

5.2  $ 
5.3 
5.5 
5.6 
5.8 
31.0 

10.6  $ 
10.1 
9.5 
9.1 
8.5 
36.2 

0.1  $ 
0.1 
0.1 
0.1 
— 
0.1 

Net

10.5 
10.0 
9.4 
9.0 
8.5 
36.1 

Year
2022
2023
2024
2025
2026
2027-2031

Funding Policy

The funding policy for our U.S. qualified defined benefit plan is to contribute annually an amount at least equal to the minimum 
annual contribution required under ERISA and other applicable laws, but generally not greater than the maximum amount that 
can be deducted for federal income tax purposes.  We had no regulatory contribution requirements for our U.S. qualified defined 
benefit plan in 2021 and made no amount of voluntary contributions during 2021.  We do not expect to make any contributions 
in 2022.  The funding policy for our U.S. non-qualified defined benefit pension plan is to contribute the amount of the benefit 
payments made during the year.  Our expected return on plan assets and discount rate will not affect the cash contributions we 
are required to make to our U.S. pension plan because such contributions are determined under the minimum funding 
requirements as set forth in ERISA. 

188

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 9 - Employee Benefit Plans - Continued

We made no contributions to our U.K. plan during 2021, nor do we expect to make any contributions in 2022, either voluntary or 
those required to meet the requirements under U.K. legislation. 

Our OPEB plan represents a non-vested, non-guaranteed obligation, and current regulations do not require specific funding 
levels for these benefits, which are comprised of retiree life, medical, and dental benefits.  It is our practice to use general 
assets to pay medical and dental claims as they come due in lieu of utilizing plan assets for the medical and dental benefit 
portions of our OPEB plan.

Defined Contribution Plans

We offer a 401(k) plan to all eligible U.S. employees under which a portion of employee contributions is matched.  We match 
dollar-for-dollar up to 5.0 percent of base salary and any recognized sales and performance-based incentive compensation for 
employee contributions into the plan.  We also make an additional non-elective contribution of 4.5 percent of earnings for all 
eligible employees and made a separate transition contribution for eligible employees who met certain age and years of service 
criteria as of December 31, 2013.  The separate transition contributions continued through December 31, 2020, at which point 
they ended.  The 401(k) plan remains in compliance with ERISA guidelines and continues to qualify for a “safe harbor” from 
most annual discrimination testing.

We also offer a defined contribution plan to all eligible U.K. employees and offer related employer contributions.  If an 
employee elects to make a minimum contribution of at least 1.0 percent of their base salary, we match with a contribution of 8.0 
percent.  We increase our contribution to a maximum of 12.0 percent as the employee increases their contribution from 1.0 
percent to 5.0 percent.  We do not increase our contribution percentage on employee contributions in excess of 5.0 percent.

During the years ended December 31, 2021, 2020, and 2019, we recognized costs of $79.8 million, $83.4 million, and $77.3 
million, respectively, for our U.S. defined contribution plan.  We recognized costs of $4.9 million, $5.0 million, and $4.4 million 
in 2021, 2020, and 2019, respectively, for our U.K. defined contribution plan.

Note 10 - Stockholders' Equity and Earnings Per Common Share

Earnings Per Common Share

Net income per common share is determined as follows:

Numerator

Net Income

Denominator (000s)

Year Ended December 31
2021
2019
2020
(in millions of dollars, except share data)

$ 

824.2  $ 

793.0  $ 

1,100.3 

Weighted Average Common Shares - Basic
Dilution for Assumed Exercises of Stock Options and Nonvested Stock 
Awards

Weighted Average Common Shares - Assuming Dilution

204,232.9 

203,642.0 

209,728.9 

615.0 
204,847.9 

113.3 
203,755.3 

125.5 
209,854.4 

Net Income Per Common Share

Basic
Assuming Dilution

$ 
$ 

4.04  $ 
4.02  $ 

3.89  $ 
3.89  $ 

5.25 
5.24 

We compute basic earnings per share by dividing net income by the weighted average number of common shares outstanding for 
the period.  In computing earnings per share assuming dilution, we include potential common shares that are dilutive (those that 

189

 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 10 - Stockholders' Equity and Earnings Per Common Share - Continued

reduce earnings per share).  We use the treasury stock method to account for the effect of outstanding stock options, nonvested 
stock success units, nonvested restricted stock units, and nonvested performance share units on the computation of diluted 
earnings per share.  Under this method, the potential common shares from stock options, nonvested stock success units, and 
nonvested restricted stock units will each have a dilutive effect, as individually measured, when the average market price of 
Unum Group common stock during the period exceeds the exercise price of the stock options and the grant price of the 
nonvested stock success units and nonvested restricted stock units.  Potential common shares from performance based share units 
will have a dilutive effect as the attainment of performance conditions is progressively achieved during the vesting period.  
Potential common shares not included in the computation of diluted earnings per share because the impact would be antidilutive, 
approximated 1.1 million, 1.6 million, and 1.1 million for the years ended December 31, 2021, 2020, and 2019, respectively.  
See Note 11 for further discussion of our stock-based compensation plans.  

Common Stock

Our board of directors has authorized the repurchase of Unum Group's common stock under the following repurchase programs:

Authorized Repurchase Amount
Remaining Repurchase Amount at Year End 2021

Share Repurchase Program Authorized During

October 2021

May 2019

$ 

(in millions of dollars)

250.0  $ 
200.0 

750.0 
— 

The October 2021 share repurchase program has an expiration date of December 31, 2022.

Common stock repurchases, which are accounted for using the cost method and classified as treasury stock until otherwise 
retired, were as follows:

Shares Repurchased
Cost of Shares Repurchased1

2021

Year Ended December 31
2020
(in millions)

2019

$ 

1.9 
50.0  $ 

— 
—  $ 

12.3 
400.4 

1 Includes commissions of $0.4 million for the year ended December 31, 2019.

In November 2021, we entered into an accelerated repurchase agreement with a financial counterparty to repurchase $50.0 
million of Unum Group's common stock in aggregate.  As part of this transaction, we paid $50.0 million to the financial 
counterparty and received an initial delivery of 1.4 million shares of our common stock, which represented approximately 75 
percent of the total delivery under the agreement.  We simultaneously entered into a forward contract indexed to the price of 
Unum Group common stock, which subjected the transaction to a future price adjustment.  Under the terms of the repurchase 
agreement, we were to receive, or be required to pay, a price adjustment based on the volume weighted average price of Unum 
Group common stock during the term of the agreement, less a discount.  Any price adjustment payable to us was to be settled in 
shares of Unum Group common stock.  Any price adjustment we would have been required to pay would have been settled in 
either cash or common stock at our option.  The final price adjustment settlement, along with the delivery of the remaining 
shares, also occurred in November 2021, resulting in the delivery to us of 0.5 million additional shares.  In total, we repurchased 
1.9 million shares pursuant to the accelerated repurchase agreement.

Preferred Stock

Unum Group has 25.0 million shares of preferred stock authorized with a par value of $0.10 per share.  No preferred stock has 
been issued to date.

190

 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 11 - Stock-Based Compensation

Description of Stock Plans

Under the Stock Incentive Plan of 2017 (the 2017 Plan), up to 17 million shares of common stock are available for awards to our 
employees, officers, consultants, and directors.  Awards may be in the form of stock options, stock appreciation rights, restricted 
stock, restricted stock units, performance share units, and other stock-based awards.  Each full-value award, defined as any 
award other than a stock option or stock appreciation right, is counted as 1.76 shares.  The exercise price for stock options issued 
cannot be less than the fair value of the underlying common stock as of the grant date.  Stock options generally have a term of 
eight years after the date of grant and fully vest after three years.  At December 31, 2021, approximately 8.3 million shares were 
available for future grants under the 2017 Plan.

We issue new shares of common stock for all of our stock plan vestings and exercises. 

Stock Success Units (SSUs)

Activity for SSUs classified as equity is as follows:

Outstanding at December 31, 2020

Vested
Forfeited

Outstanding at December 31, 2021

Shares
(000s)

Weighted Average
Grant Date
Fair Value

321  $ 
(102)   
(11)   
208 

18.78 
18.78 
18.78 
18.78 

During 2020, we issued SSUs with a weighted average grant date fair value per share of $18.78.  There were no issuances of 
SSUs during 2021.  SSUs vest over a six year period, beginning at the date of grant.  One-third of the SSUs are eligible for 
accelerated vesting on a cumulative basis at the end of each of the one-, three-, and five-year service periods that began on 
January 1, 2021, if certain performance goals are achieved.  Forfeitable dividends on SSUs are accrued in the form of cash.  
Compensation cost for SSUs subject to accelerated vesting due to the achievement of certain performance conditions at the end 
of the one-, three-, and five-year service periods is recognized over the implicit service period.

The total fair value of SSUs that vested during 2021 was $1.9 million.  No SSUs vested during 2020.  At December 31, 2021, we 
had $2.6 million of unrecognized compensation cost related to SSUs that will be recognized over a remaining weighted average 
period of 1.6 years.

Performance Share Units (PSUs)

Activity for PSUs classified as equity is as follows:

Outstanding at December 31, 2020

Granted1
Vested
Forfeited

Outstanding at December 31, 2021

Shares
(000s)

Weighted Average
Grant Date
Fair Value

517  $ 
(30)   
(169)   
(10)   
308 

30.31 
51.26 
38.81 
31.12 
23.58 

1Reflects adjustments made as a result of the application of the performance factor, which was less than 100 percent for the 
2018 PSU grant.

191

 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 11 - Stock-Based Compensation - Continued 

During 2020 and 2019, we issued PSUs with a weighted average grant date fair value per share of $23.49 and $41.57, 
respectively.  There were no new issuances of PSUs during 2021.  Vesting for the PSUs occurs at the end of a three-year period 
and is contingent upon our achievement of prospective company performance goals and our total shareholder return relative to a 
board-approved peer group during the three-year period.  Actual performance, including modification for relative total 
shareholder return, may result in the ultimate award of 40 percent to 180 percent of the initial number of PSUs issued, with the 
potential for no award if company performance goals are not achieved during the three-year period.  Forfeitable dividend 
equivalents on PSUs have previously been accrued in the form of additional PSUs.  Beginning with the March 1, 2020 grant, 
forfeitable dividends are accrued as cash.

PSU shares in the preceding table represent aggregate initial target awards and accrued dividend equivalents and do not reflect 
potential increases or decreases resulting from the application of the performance factor determined after the end of the 
performance periods.  At December 31, 2021, the three-year performance period for the 2019 PSU grant was completed and the 
related shares vested, but the performance factor had not yet been applied.  The performance factor will be applied during the 
first quarter of 2022, with distribution of the stock at that time.  Granted and vested amounts in the preceding table also include 
an adjustment to reflect the application of the performance factor to the 2018 PSU grant, which occurred during the first quarter 
of 2021.  

The total fair value of shares vested during 2021, 2020, and 2019 was $6.6 million, $6.5 million, and $6.5 million, respectively.  
At December 31, 2021, we had approximately $2.2 million of unrecognized compensation cost related to PSUs that will be 
recognized in 2022.  The estimated compensation expense is adjusted for actual performance experience and is recognized 
ratably during the service period, or remaining service period, if and when it becomes probable that the performance conditions 
will be satisfied.  Compensation cost for PSUs subject to accelerated vesting at the date of retirement eligibility is recognized 
over the implicit service period.

The fair value of PSUs is estimated on the date of initial grant using the Monte-Carlo simulation model.  Key assumptions used 
to value PSUs granted during the years shown are as follows:

Expected Volatility (based on our and our peer group historical daily stock prices)
Expected Life (equals the performance period)
Risk Free Interest Rate (based on U.S. Treasury yields at the date of grant)

Cash Incentive Units (CIUs)

Activity for CIUs classified as a liability is as follows:

Outstanding at December 31, 2020

Granted

Outstanding at December 31, 2021

Year Ended December 31
2019
2020

 23 %
3 years
 0.85 %

 23 %
3 years
 2.53 %

Units
(000s)

Weighted Average
Grant Date
Fair Value

—  $ 

7,223 
7,223 

— 
1.02 
1.02 

During 2021, we issued CIUs with a weighted average grant date fair value per unit of $1.02.  CIUs are denominated and settled 
in cash.  Vesting for the CIUs occurs at the end of a three-year period and is based upon prospective company performance 
measures and our total shareholder return relative to a board-approved peer group during the three-year period.  Actual 
performance, including modification for relative total shareholder return, may result in the ultimate award of 0 percent to 200 
percent of the initial number of CIUs issued. 

192

 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 11 - Stock-Based Compensation - Continued 

CIUs in the preceding table represent aggregate initial target awards and do not reflect potential increases or decreases resulting 
from the application of the performance factor determined after the end of the performance periods.  No CIUs vested as of 
December 31, 2021. 

At December 31, 2021, we had approximately $5.3 million of unrecognized compensation cost related to CIUs that will be 
recognized over a weighted average period of 2.0 years.  The estimated compensation expense is adjusted for actual performance 
experience and is recognized ratably during the service period, or remaining service period, if and when it becomes probable that 
the performance conditions will be satisfied.  Compensation cost for CIUs subject to accelerated vesting at the date of retirement 
eligibility is recognized over the implicit service period.

The fair value of CIUs is estimated at each reporting period using the Monte-Carlo simulation model.  Key assumptions used to 
value CIUs granted during current year are as follows:

Expected Volatility (based on our and our peer group historical daily stock prices)
Expected Life (equals the performance period)
Risk Free Interest Rate (based on U.S. Treasury yields at the date of grant)

Year Ended December 31, 2021
 50 %
3 years
 0.71 %

Restricted Stock Units (RSUs)

Activity for RSUs classified as equity is as follows:

Outstanding at December 31, 2020

Granted
Vested
Forfeited

Outstanding at December 31, 2021

Shares
(000s)

Weighted Average
Grant Date
Fair Value

1,593  $ 
1,373 
(820)   
(130)   
2,016 

27.57 
27.02 
29.09 
26.84 
26.63 

During 2021, 2020, and 2019, we issued RSUs with a weighted average grant date fair value per share of $27.02, $22.71, and 
$37.07, respectively.  RSUs vest over a one to three-year service period, beginning at the date of grant, and the compensation 
cost is recognized ratably during the vesting period.  Forfeitable dividend equivalents on RSUs have previously been accrued in 
the form of additional RSUs.  Beginning with the March 1, 2020 grant, forfeitable dividends are accrued as cash.  Compensation 
cost for RSUs subject to accelerated vesting at the date of retirement eligibility is recognized over the implicit service period.

The total fair value of shares vested during 2021, 2020, and 2019 was $23.9 million, $25.1 million, and $19.5 million, 
respectively.  At December 31, 2021, we had $29.9 million of unrecognized compensation cost related to RSUs that will be 
recognized over a weighted average period of 0.9 years.

Cash-Settled RSUs

Activity for cash-settled RSUs classified as a liability is as follows:

Outstanding at December 31, 2020

Vested

Outstanding at December 31, 2021

193

Shares
(000s)

Weighted Average
Grant Date
Fair Value

68  $ 
(22)   
46 

22.94 
25.44 
25.44 

 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 11 - Stock-Based Compensation - Continued 

During 2020, we issued cash-settled RSUs with a weighted average grant date fair value per share of $22.94.  There were no new 
issuances of cash-settled RSUs during 2021  Cash-settled RSUs vest over a one to three-year service period, beginning at the 
date of grant, and the compensation cost is recognized ratably during the vesting period.  Forfeitable dividends on cash-settled 
RSUs are accrued in the form of cash.  Compensation cost for cash-settled RSUs subject to accelerated vesting at the date of 
retirement eligibility is recognized over the implicit service period.  The total fair value of cash-settled RSUs that vested during 
2021 was $0.6 million.  No cash-settled RSUs vested during 2020.

The amount payable per unit awarded is equal to the price per share of Unum Group's common stock at settlement of the award, 
and as such, we measure the value of the award each reporting period based on the current stock price.  The effects of changes in 
the stock price during the service period are recognized as compensation cost over the service period.  Changes in the amount of 
the liability due to stock price changes after the service period are recognized as compensation cost during the period in which 
the changes occur.  At December 31, 2021, we had $0.7 million of unrecognized compensation cost related to cash-settled RSUs 
that will be recognized over a weighted average period of 0.6 years.

Stock Options

Stock option activity is summarized as follows:

Outstanding at December 31, 2020

Exercised

Outstanding at December 31, 2021

Shares
(000s)

Weighted Average
Exercise Price

40  $ 
(40)   
— 

24.25 
24.25 

Remaining
Contractual Term
(in years)

Intrinsic
Value
(in millions)

—

$ 

— 

Stock options vested over a one to three-year service period, beginning at the date of grant, and the compensation cost is 
recognized ratably during the vesting period.  Compensation cost for stock options subject to accelerated vesting at the date of 
retirement eligibility was recognized over the implicit service period.  The intrinsic value of options exercised in 2021, 2020, and 
2019 was $0.1 million, $0.1 million, and $0.3 million, respectively.  There were no stock options granted or vested in the years 
2019 through 2021.  At December 31, 2021, we had no unrecognized compensation cost related to stock options as there are no 
exercisable stock options outstanding.  

194

 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 11 - Stock-Based Compensation - Continued 

Expense

Compensation expense for the stock plans, as reported in our consolidated statements of income, is as follows:

Performance Share Units
Cash Incentive Units
Restricted Stock Units and Cash-Settled Restricted Stock Units
Stock Success Units
Other
Total Compensation Expense, Before Income Tax

Total Compensation Expense, Net of Income Tax

2021

Year Ended December 31
2020
(in millions of dollars)

2019

3.3  $ 
3.2 
25.5 
2.8 
0.6 
35.4  $ 

5.6  $ 
— 
23.9 
0.4 
0.5 
30.4  $ 

31.1  $ 

26.1  $ 

5.0 
— 
21.0 
— 
0.6 
26.6 

22.7 

$ 

$ 

$ 

Cash received under all share-based payment arrangements for the years ended December 31, 2021, 2020, and 2019 was $3.8 
million, $4.4 million, and $6.1 million, respectively. 

Note 12 - Reinsurance

Reinsurance activity related to both our premium income and changes in reserves for future benefits are as follows: 

Direct Premium Income
Reinsurance Assumed
Reinsurance Ceded
Net Premium Income

Ceded Benefits and Change in Reserves for Future Benefits

$ 

$ 

$ 

2021

Year Ended December 31
2020
(in millions of dollars)
9,621.9  $ 
94.1 
(337.9)   
9,378.1  $ 

9,742.8  $ 
90.6 
(352.4)   
9,481.0  $ 

2019

9,576.3 
116.5 
(327.2) 
9,365.6 

862.5  $ 

628.8  $ 

650.1 

In December 2020, Provident Life and Accident Insurance Company (Provident), The Paul Revere Life Insurance Company 
(Paul Revere Life), and Unum Life Insurance Company of America (Unum America), wholly-owned domestic insurance 
subsidiaries of Unum Group and collectively referred to as "the ceding companies", each entered into a separate reinsurance 
agreements with Commonwealth Annuity and Life Insurance Company (Commonwealth), to reinsure on a coinsurance basis 
effective as of July 1, 2020 approximately 75 percent of the Closed Block individual disability business, primarily direct 
business written by the ceding companies.  In March 2021, we completed the second phase of the reinsurance transaction, 
pursuant to which the ceding companies and Commonwealth amended and restated their respective reinsurance agreements to 
reinsure on a coinsurance and modified coinsurance basis effective as of January 1, 2021, a substantial portion of the remaining 
Closed Block individual disability business that was not ceded in December 2020, primarily business previously assumed by the 
ceding companies.  Commonwealth has established and will maintain collateralized trust accounts for the benefit of the ceding 
companies to secure its obligations under the relevant reinsurance agreement.  In connection with the first phase of the 
reinsurance transaction which occurred in December 2020, the ceding companies paid a total ceding commission to 
Commonwealth of $437.7 million and transferred additional assets consisting primarily of fixed maturity securities and cash 
totaling $6,669.8 million.  In connection with the second phase of the reinsurance transaction which occurred in March 2021, 
Commonwealth paid a total ceding commission to the ceding companies of $18.2 million.  Also in connection with the second 

195

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 12 - Reinsurance - Continued

phase, the ceding companies transferred additional assets consisting primarily of fixed maturity securities and cash to 
Commonwealth of $767.0 million. 

In December 2020, Provident Life and Casualty Insurance Company (PLC), also a wholly-owned domestic insurance subsidiary 
of Unum Group, entered into an agreement with Commonwealth whereby PLC will provide a 12-year volatility cover to 
Commonwealth for the active life cohort (ALR cohort).  As part of this agreement, PLC received a payment from 
Commonwealth of approximately $62 million.  In March 2021, PLC and Commonwealth amended and restated this agreement 
to incorporate the ALR cohort related to the additional business that was reinsured between the ceding companies and 
Commonwealth as part of the second phase of the transaction.  As part of the amended and restated volatility cover, PLC 
received a payment from Commonwealth of approximately $18 million.  At the end of the 12-year coverage period in 2032, 
Commonwealth will retain the remaining incidence and claims risk on the ALR cohort of the ceded business.  Under this 
volatility cover, annual settlements will be made equal to the difference between the actual and estimated cash flows and reserve 
changes during the year.  Upon expiration of the 12-year period, a terminal settlement will be made based on the final disabled 
life reserves.  As a result of the volatility cover, the reinsurance agreement covering the ALR cohort, does not pass risk transfer 
requirements under GAAP and is accounted for under the deposit method.  

As a result of the reinsurance transaction, we recognized the following items for the first phase in December 2020 and the second 
phase in March 2021, respectively:

•
•

•
•
•
•
•
•

Net realized investment gains totaling $1,302.3 million and $67.6 million related to the transfer of investments. 
Increase in benefits and change in reserves for future benefits of $1,284.5 million and $133.1 million resulting from the 
realization of previously unrealized investment gains and losses recorded in accumulated other comprehensive income.
Transaction costs totaling $21.0 million and $6.2 million.
Reinsurance recoverable of $6,141.5 million and $990.0 million related to the policies on claim status (DLR cohort).
Cost of reinsurance, or prepaid reinsurance premium, of $815.7 million and $43.1 million related to the DLR cohort.  
Deposit asset of $88.2 million and $5.0 million related to the ALR cohort.
Tax benefit of $36.5 million, in connection with the first phase.
Payable of $307.2 million related to the portfolio of invested assets associated with the business ceded on a modified 
coinsurance basis, in connection with the second phase.

The cost of reinsurance is amortized over the expected run-off pattern of the ceded reserves for the DLR cohort and we 
recognized $79.1 million and $2.6 million in amortization expense for 2021 and 2020, respectively.  The deposit asset is adjusted 
over the 12-year period of the volatility cover based on cash flows related to the ALR cohort, settlement payments as determined 
above, and accretion of interest and will result in an amount equal to the expected disabled life reserve for the ALR cohort at the 
expiration of the volatility cover.  Both the cost of reinsurance and the deposit asset are reported in Other Assets within our 
Consolidated Balance Sheets.   

As of December 31, 2021, Commonwealth accounted for approximately 60 percent of the total reinsurance recoverable and 
the majority of our total cost of reinsurance.  Commonwealth has an A rating by A.M. Best Company (AM Best) and has 
also established collateralized trust accounts for our benefit to secure its obligations.  In addition, nine other major 
companies, which account for approximately 35 percent of our reinsurance recoverable at December 31, 2021, are also rated 
A or better by either AM Best or Standard & Poor's Ratings Services (S&P), or are fully securitized by letters of credit or 
investment-grade fixed maturity securities held in trust.  The remaining 5 percent of our reinsurance recoverable is primarily 
related to business reinsured with other companies also rated A- or better by AM Best or S&P, with overseas entities with 
equivalent ratings, or backed by letters of credit or trust agreements, or through reinsurance arrangements wherein we retain 
the assets in our general account.  Less than one percent of our reinsurance recoverable is held by companies either rated 
below A- by AM Best or S&P, or not rated.

196

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 13 - Segment Information

We have three principal operating business segments: Unum US, Unum International, and Colonial Life.  Our other segments are 
Closed Block and Corporate.

The Unum US segment is comprised of group disability, group life and accidental death and dismemberment, and supplemental 
and voluntary lines of business.  The group disability line of business includes long-term and short-term disability, medical stop-
loss, and fee-based service products.  The supplemental and voluntary line of business includes individual disability, voluntary 
benefits, and dental and vision products.  These products are marketed through our field sales personnel who work in 
conjunction with independent brokers and consultants.

The Unum International segment is comprised of our operations in both the United Kingdom and Poland.  Our Unum UK 
products include insurance for group long-term disability, group life, and supplemental lines of business which include dental, 
individual disability, and critical illness products.  Our Unum Poland products include insurance for individual and group life 
with accident and health riders.  Unum International's products are sold primarily through field sales personnel and independent 
brokers and consultants. 

The Colonial Life segment includes insurance for accident, sickness, and disability products, which includes our dental and 
vision products, life products, and cancer and critical illness products marketed to employees, on both a group and an individual 
basis, at the workplace through an independent contractor agent sales force and brokers.  

The Closed Block segment consists of group and individual long-term care, individual disability, and other insurance products 
no longer actively marketed.  We discontinued offering individual long-term care in 2009 and group long-term care in 2012.  
Individual disability in this segment generally consists of policies we sold prior to the mid-1990s and entirely discontinued 
selling in 2004.   In December 2020, we entered into the first phase of a reinsurance agreement to reinsure the majority of our 
Closed Block individual disability products to a third party.  In March 2021, we completed the second phase of the reinsurance 
transaction to reinsure a portion of the remaining Closed Block individual disability business that was not ceded in December 
2020.  See Note 12 for further discussion.  Other insurance products include group pension, individual life and corporate-owned 
life insurance, reinsurance pools and management operations, and other miscellaneous product lines.

The Corporate segment includes investment income on corporate assets not specifically allocated to a line of business, interest 
expense on corporate debt other than non-recourse debt, and certain other corporate income and expenses not allocated to a line 
of business.

Impairment Loss on Internal-Use Software

During the third quarter of 2021, we recognized an impairment loss of $12.1 million for previously capitalized internal-use 
software that we no longer plan to utilize.  We determined that this internal-use software would no longer be developed in order 
to focus our efforts on the development of software that better supports our long-term strategic goals.  The impairment loss 
reduced the carrying value of the internal-use software to zero and has been recorded within other expenses in the consolidated 
statements of income and is included within our Corporate segment.

Costs Related to Organizational Design Update

During the third quarter of 2020, we realigned certain parts of our organizational structure by shifting resources to accelerate 
growth, fund priority investments, and simplify and improve our business practices.  In connection with this update, we incurred 
charges of $23.3 million, which primarily consisted of employee severance and benefit costs as well as certain costs related to 
lease terminations and the disposal of certain fixed assets.  These costs were recorded within either compensation expense or 
other expenses in the consolidated statements of income and were included within our Corporate segment.  This update did not 
result in the exit or disposal of any of our lines of business. 

197

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 13 - Segment Information - Continued

Segment information is as follows:

Premium Income

Unum US

Group Disability
Group Long-term Disability
Group Short-term Disability
Group Life and Accidental Death & Dismemberment
Group Life
Accidental Death & Dismemberment
Supplemental and Voluntary
Individual Disability
Voluntary Benefits
Dental and Vision

Unum International

Unum UK 
Group Long-term Disability
Group Life
Supplemental
Unum Poland

Colonial Life

Accident, Sickness, and Disability
Life
Cancer and Critical Illness

Closed Block

Long-term Care
Individual Disability
All Other

2021

Year Ended December 31
2020
(in millions of dollars)

2019

$ 

1,827.8 
864.0 

$ 

1,828.5 
799.2 

$ 

1,823.1 
768.8 

1,641.9 
165.1 

1,640.5 
163.9 

1,662.0 
165.7 

459.8 
846.7 
272.7 

456.0 
875.2 
255.6 

440.7 
910.2 
246.1 

6,078.0 

6,018.9 

6,016.6 

401.9 
112.3 
112.6 
90.2 
717.0 

953.3 
384.7 
352.2 
1,690.2 

704.3 
284.0 
7.5 
995.8 

364.9 
108.5 
99.8 
79.6 
652.8 

975.1 
376.4 
360.5 
1,712.0 

666.9 
319.6 
7.9 
994.4 

353.4 
115.7 
89.5 
71.9 
630.5 

973.4 
351.6 
360.0 
1,685.0 

651.6 
374.3 
7.6 
1,033.5 

Total Premium Income

$ 

9,481.0 

$ 

9,378.1 

$ 

9,365.6 

198

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 13 - Segment Information - Continued

Unum US

Unum 
International

Colonial 
Life

Closed 
Block
(in millions of dollars)

Corporate

Total

Year Ended December 31, 2021

Premium Income
Net Investment Income
Other Income
Adjusted Operating Revenue

Adjusted Operating Income (Loss)
Interest and Debt Expense
Depreciation and Amortization

Year Ended December 31, 2020

Premium Income
Net Investment Income
Other Income
Adjusted Operating Revenue

Adjusted Operating Income (Loss)
Interest and Debt Expense
Depreciation and Amortization

Year Ended December 31, 2019

Premium Income
Net Investment Income
Other Income
Adjusted Operating Revenue

Adjusted Operating Income (Loss)
Interest and Debt Expense
Depreciation and Amortization

$ 

$ 

$ 
$ 
$ 

$ 

$ 

$ 
$ 
$ 

$ 

$ 

$ 
$ 
$ 

6,078.0  $ 
721.6 
170.0 
6,969.6  $ 

717.0  $ 
132.7 
0.6 
850.3  $ 

1,690.2  $ 
172.0 
1.0 
1,863.2  $ 

995.8  $ 

1,159.0 
65.1 
2,219.9  $ 

—  $ 

9,481.0 
2,213.2 
27.9 
6.2 
242.9 
34.1  $  11,937.1 

464.9  $ 
—  $ 
400.9  $ 

105.7  $ 
—  $ 
21.0  $ 

329.2  $ 
—  $ 
275.4  $ 

394.7  $ 
—  $ 
5.1  $ 

(177.9)  $ 
185.0  $ 
0.7  $ 

1,116.6 
185.0 
703.1 

6,018.9  $ 
720.3 
154.9 
6,894.1  $ 

825.4  $ 
—  $ 
421.7  $ 

6,016.6  $ 
739.4 
142.8 
6,898.8  $ 

1,031.1  $ 
—  $ 
422.8  $ 

652.8  $ 
104.6 
0.5 
757.9  $ 

1,712.0  $ 
155.7 
1.1 
1,868.8  $ 

994.4  $ 

1,370.3 
66.6 
2,431.3  $ 

9,378.1 
—  $ 
2,360.7 
9.8 
1.1 
224.2 
10.9  $  11,963.0 

76.6  $ 
—  $ 
20.1  $ 

335.4  $ 
—  $ 
273.9  $ 

241.4  $ 
3.1  $ 
5.9  $ 

(200.8)  $ 
185.1  $ 
0.7  $ 

1,278.0 
188.2 
722.3 

630.5  $ 
122.5 
0.6 
753.6  $ 

1,685.0  $ 
148.0 
3.4 
1,836.4  $ 

1,033.5  $ 
1,404.9 
71.3 
2,509.7  $ 

—  $ 

9,365.6 
2,435.3 
20.5 
3.1 
221.2 
23.6  $  12,022.1 

107.9  $ 
—  $ 
18.7  $ 

344.5  $ 
—  $ 
276.6  $ 

137.7  $ 
5.3  $ 
7.7  $ 

(188.6)  $ 
172.1  $ 
1.7  $ 

1,432.6 
177.4 
727.5 

199

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 13 - Segment Information - Continued

Deferred Acquisition Costs

Year Ended December 31, 2021

Beginning of Year
Capitalization
Amortization

Adjustment Related to Unrealized Investment Gains and 
Losses
Foreign Currency
End of Year

Year Ended December 31, 2020

Beginning of Year

Capitalization
Amortization

Adjustment Related to Unrealized Investment Gains and 
Losses
Foreign Currency
End of Year

Year Ended December 31, 2019

Beginning of Year
Capitalization
Amortization

Adjustment Related to Unrealized Investment Gains and 
Losses
Foreign Currency
End of Year

Unum US

Unum
International

Colonial
Life
(in millions of dollars)

Total

$ 

$ 

1,168.7  $ 
242.7 
(319.0) 

3.8 
— 
1,096.2  $ 

32.0  $ 
12.8 
(8.0) 

— 
(1.4) 
35.4  $ 

1,071.9  $ 
252.6 
(259.1) 

10.9 
— 
1,076.3  $ 

2,272.6 
508.1 
(586.1) 

14.7 
(1.4) 
2,207.9 

$ 

1,223.0  $ 

26.4  $ 

1,074.6  $ 

2,324.0 

291.5 
(341.0) 

12.1 
(7.4) 

272.6 
(257.7) 

(4.8) 
— 
1,168.7  $ 

— 
0.9 
32.0  $ 

(17.6) 
— 
1,071.9  $ 

1,239.4  $ 
334.5 
(344.0) 

(6.9) 
— 
1,223.0  $ 

20.0  $ 
12.8 
(7.1) 

— 
0.7 
26.4  $ 

1,050.0  $ 
311.3 
(258.8) 

(27.9) 
— 
1,074.6  $ 

576.2 
(606.1) 

(22.4) 
0.9 
2,272.6 

2,309.4 
658.6 
(609.9) 

(34.8) 
0.7 
2,324.0 

$ 

$ 

$ 

Assets
Unum US
Unum International
Colonial Life
Closed Block
Corporate
Total Assets

December 31

2021
2020
(in millions of dollars)

$ 

$ 

18,696.3  $ 
4,086.5 
4,895.9 
38,287.9 
4,149.0 
70,115.6  $ 

19,034.2 
4,206.2 
4,864.3 
38,187.2 
4,333.9 
70,625.8 

Revenue is primarily derived from sources in the United States, the United Kingdom, and Poland.  There are no material 
revenues or assets attributable to foreign operations other than those reported in our Unum International segment. 

200

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 13 - Segment Information - Continued

We report goodwill in our Unum US, Unum International, and Colonial Life segments, which are the segments expected to 
benefit from the originating business combinations.  At December 31, 2021 and 2020 goodwill was $352.2 million and $353.0 
million, respectively, with $280.0 million attributable to Unum US in each year, $44.5 million and $45.3 million, respectively, 
attributable to Unum International, and $27.7 million attributable to Colonial Life in each year. 

Stockholders' equity is allocated to the operating segments on the basis of an internal allocation formula that reflects the volume 
and risk components of each operating segment's business and aligns allocated equity with our target capital levels for regulatory 
and rating agency purposes.  We modify this formula periodically to recognize changes in the views of capital requirements.

We measure and analyze our segment performance on the basis of "adjusted operating revenue" and "adjusted operating income" 
or "adjusted operating loss", which differ from total revenue and income before income tax as presented in our consolidated 
statements of income due to the exclusion of investment gains and losses and amortization of the cost of reinsurance as well as 
certain other items specified in the reconciliations below.  We believe adjusted operating revenue and adjusted operating income 
or loss are better performance measures and better indicators of the revenue and profitability and underlying trends in our 
business.  These performance measures are in accordance with GAAP guidance for segment reporting, but they should not be 
viewed as a substitute for total revenue, income before income tax, or net income.  

Investment gains or losses primarily include realized investment gains or losses, expected investment credit losses, and gains or 
losses on derivatives.  Investment gains or losses depend on market conditions and do not necessarily relate to decisions 
regarding the underlying business of our segments.  Our investment focus is on investment income to support our insurance 
liabilities as opposed to the generation of  investment gains or losses.  Although we may experience investment gains or losses 
which will affect future earnings levels, a long-term focus is necessary to maintain profitability over the life of the business since 
our underlying business is long-term in nature, and we need to earn the interest rates assumed in calculating our liabilities.  

As previously discussed in Note 12, we have exited a substantial portion of our Closed Block individual disability product line 
through the two phases of the reinsurance transaction that were executed in December 2020 and March 2021.  As a result, we 
exclude the amortization of the cost of reinsurance that was recognized as a result of the exit of the business related to the DLR 
cohort of policies.  We believe that the exclusion of the amortization of the cost of reinsurance provides a better view of our 
results from our ongoing businesses.

We may, at other times, exclude certain other items from our discussion of financial ratios and metrics in order to enhance the 
understanding and comparability of our operational performance and the underlying fundamentals but this exclusion is not an 
indication that similar items may not recur and does not replace net income or net loss as a measure of our overall profitability.

See above and Notes 3, 6, 8, 12, and 15 for further discussion regarding the items specified in the reconciliation below.

201

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 13 - Segment Information - Continued

A reconciliation of total revenue to "adjusted operating revenue" and income before income tax to "adjusted operating income" is 
as follows:

2021

Year Ended December 31
2020
(in millions of dollars)
13,162.1  $ 

12,013.8  $ 

2019

11,998.9 

76.7 
11,937.1  $ 

1,199.1 
11,963.0  $ 

(23.2) 
12,022.1 

1,063.0  $ 

964.0  $ 

1,382.1 

67.6 
9.1 
76.7 

1,302.3 
(103.2)   
1,199.1 

(139.3)   
(79.1)   

(1,305.5)   
(2.6)   

(218.4)   
181.4 
(12.1)   
(67.3)   
(13.9)   
— 
1,116.6  $ 

(1,308.1)   
(169.0)   
— 
— 
(12.7)   
(23.3)   
1,278.0  $ 

— 
(23.2) 
(23.2) 

— 
— 

— 
— 
— 
(27.3) 
— 
— 
1,432.6 

Total Revenue
Excluding:

Net Investment Gain (Loss)
Adjusted Operating Revenue

Income Before Income Tax
Excluding:

Net Investment Gains and Losses

Net Realized Investment Gain Related to Reinsurance Transaction
Net Investment Gain (Loss), Other
Total Net Investment Gain (Loss)
Items Related to Closed Block Individual Disability Reinsurance 
Transaction

Change in Benefit Reserves and Transaction Costs
Amortization of the Cost of Reinsurance

Total Items Related to Closed Block Individual Disability 
Reinsurance Transaction
Net Reserve Change Related to Reserve Assumption Updates
Impairment Loss on Internal-Use Software
Cost Related to Early Retirement of Debt
Impairment Loss on ROU Asset
Costs Related to Organizational Design Update

Adjusted Operating Income

$ 

$ 

$ 

$ 

202

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 14 - Commitments and Contingent Liabilities

Contingent Liabilities

We are a defendant in a number of litigation matters that have arisen in the normal course of business, including the matters 
discussed below.  Further, state insurance regulatory authorities and other federal and state authorities regularly make inquiries 
and conduct investigations concerning our compliance with applicable insurance and other laws and regulations.  Given the 
complexity and scope of our litigation and regulatory matters, it is not possible to predict the ultimate outcome of all pending 
investigations or legal proceedings or provide reasonable estimates of potential losses, except if noted in connection with specific 
matters.

In some of these matters, no specified amount is sought.  In others, very large or indeterminate amounts, including punitive and 
treble damages, are asserted.  There is a wide variation of pleading practice permitted in the United States courts with respect to 
requests for monetary damages, including some courts in which no specified amount is required and others which allow the 
plaintiff to state only that the amount sought is sufficient to invoke the jurisdiction of that court.  Further, some jurisdictions 
permit plaintiffs to allege damages well in excess of reasonably possible verdicts.  Based on our extensive experience and that of 
others in the industry with respect to litigating or resolving claims through settlement over an extended period of time, we 
believe that the monetary damages asserted in a lawsuit or claim bear little relation to the merits of the case, or the likely 
disposition value.  Therefore, the specific monetary relief sought is not stated.

Unless indicated otherwise in the descriptions below, reserves have not been established for litigation and contingencies.  An 
estimated loss is accrued when it is both probable that a liability has been incurred and the amount of the loss can be reasonably 
estimated.

Claims Handling Matters

We and our insurance subsidiaries, in the ordinary course of our business, are engaged in claim litigation where disputes arise as 
a result of a denial or termination of benefits.  Most typically these lawsuits are filed on behalf of a single claimant or 
policyholder, and in some of these individual actions punitive damages are sought, such as claims alleging bad faith in the 
handling of insurance claims.  For our general claim litigation, we maintain reserves based on experience to satisfy judgments 
and settlements in the normal course.  We expect that the ultimate liability, if any, with respect to general claim litigation, after 
consideration of the reserves maintained, will not be material to our consolidated financial condition.  Nevertheless, given the 
inherent unpredictability of litigation, it is possible that an adverse outcome in certain claim litigation involving punitive 
damages could, from time to time, have a material adverse effect on our consolidated results of operations in a period, depending 
on the results of operations for the particular period.

From time to time class action allegations are pursued where the claimant or policyholder purports to represent a larger number 
of individuals who are similarly situated.  Since each insurance claim is evaluated based on its own merits, there is rarely a single 
act or series of actions which can properly be addressed by a class action.  Nevertheless, we monitor these cases closely and 
defend ourselves appropriately where these allegations are made.

Miscellaneous Matters

Three alleged securities class action lawsuits were filed against Unum Group and individual defendants as follows:

•

On June 13, 2018, an alleged securities class action lawsuit entitled Cynthia Pittman v. Unum Group, Richard 
McKenney, John McGarry, and Daniel Waxenberg was filed in the United States District Court for the Eastern District 
of Tennessee.  The plaintiff sought to represent purchasers of Unum Group publicly traded securities between January 
31, 2018 and May 2, 2018.  The plaintiff alleged the Company caused its shares to trade at artificially high levels by 
failing to disclose information about the rate of long-term care policy terminations and long-term care claim incidence 
resulting in misleading statements about capital management plans and long-term care reserves.  The complaint asserted 
claims under Sections 10(b) and 20(a) of the Securities Exchange Act of 1934 and Rule 10b-5 thereunder and sought 
compensatory damages in an amount to be proven at trial.  

203

 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 14 - Commitments and Contingent Liabilities - Continued

•

•

On July 13, 2018, an alleged securities class action lawsuit entitled Scott Cunningham v. Unum Group, Richard 
McKenney, John McGarry, and Daniel Waxenberg was filed in the United States District Court for the Eastern District 
of Tennessee.  The allegations, class period, and damages claimed mirrored those in the Pittman matter.

On July 25, 2018, an alleged securities class action lawsuit entitled City of Taylor Police and Fire Retirement System v. 
Unum Group, Richard McKenney, John McGarry, Steve Zabel, and Daniel Waxenberg was filed in the United States 
District Court for the Eastern District of Tennessee.  The plaintiff sought to represent purchasers of Unum Group 
publicly traded securities between October 27, 2016 and May 1, 2018.  The allegations and damages claimed mirrored 
those in the Pittman matter.

On November 9, 2018, the court consolidated the Pittman, Cunningham, and City of Taylor Police and Fire Retirement System 
cases into one matter entitled In re Unum Group Securities Litigation, appointed a lead plaintiff and lead plaintiff’s counsel, and 
directed the plaintiff to file a consolidated amended complaint.  On January 15, 2019, the plaintiff filed a consolidated amended 
complaint asserting claims under Sections 10(b) and 20(a) of the Securities Exchange Act of 1934 and Rule 10b-5 thereunder 
and sought compensatory damages in an amount to be proven at trial as well as costs, expenses, and attorney’s fees.  On March 
18, 2019, the Company filed a motion to dismiss the consolidated amended complaint.  On June 1, 2020, the court granted the 
Company's motion and dismissed the cases with prejudice.  On June 26, 2020, the plaintiff filed a notice of appeal with the Sixth 
Circuit Court of Appeals, which, on June 28, 2021 affirmed the district court's dismissal of the cases with prejudice.  Plaintiff has 
exhausted all avenues of appeal.  The cases are now closed.

Note 15 - Leases

We lease certain buildings and equipment under various noncancellable operating lease agreements.  In addition, we have sub-
lease agreements on a limited number of our building lease agreements.  We generally have the option to renew the majority of 
our building leases and equipment leases at the end of the lease term at the fair rental value at the time of renewal. 

We do not have any lease agreements or sub-lease agreements that contain variable lease payments.  In addition, we do not have 
lease agreements or sub-lease agreements that contain residual value guarantees or impose any financial restrictions or covenants 
with the lessors.

Operating lease information is as follows:

Year Ended December 31

2021

2020
(in millions of dollars)

2019

Lease Cost

Operating Lease Cost
Sublease Income
Total Lease Cost

$ 

$ 

35.2 
(1.0) 
34.2 

Other Information
Cash Paid for Amounts Included in the Measurement of Lease Liabilities $ 
Weighted-Average Remaining Lease Term
Weighted-Average Discount Rate

29.9 
6 years
 4.45 %

$ 

$ 

$ 

$ 

$ 

$ 

48.6 
(1.3) 
47.3 

30.8 
6 years
 4.37 %

29.4 
(1.9) 
27.5 

28.9 
7 years
 4.60 %

204

 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 15 - Leases - Continued

As of December 31, 2021, aggregate undiscounted minimum lease payments and the reconciliation to our lease liability are as 
follows (in millions of dollars):

2022
2023
2024
2025
2026
2027 and Thereafter
Total
Less Imputed Interest
Lease Liability

$ 

$ 

22.6 
16.5 
12.7 
9.9 
8.5 
25.9 
96.1 
13.5 
82.6 

The right-of-use asset was $49.1 million and $82.9 million at December 31, 2021 and 2020, respectively.

During 2021 and 2020, we recognized impairment losses of $13.9 million and $12.7 million, respectively, on the ROU asset 
related to one of our operating leases for office space that we do not plan to continue using to support our general operations.  
The impairment losses were recorded as a result of a decrease in the fair value of the ROU asset compared to its carrying value.  
The fair value of the ROU asset was determined based on a discounted cash flow model utilizing estimated market rates for sub-
lease rentals.  The impairment losses for each period are recorded within other expenses in the consolidated statements of income 
and are included within our Corporate segment.

205

 
 
 
 
 
 
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 16 - Statutory Financial Information

Statutory Net Income, Capital and Surplus, and Dividends  

Statutory net income for U.S. life insurance companies is reported in conformity with statutory accounting principles prescribed 
by the National Association of Insurance Commissioners (NAIC) and adopted by applicable domiciliary state laws.  The 
commissioners of the states of domicile have the right to permit other specific practices that may deviate from prescribed 
practices.  In connection with a financial examination of Unum America, which closed at the end of the second quarter of 2020, 
the Maine Bureau of Insurance (MBOI) concluded that Unum America’s long-term care statutory reserves were deficient by $2.1 
billion as of December 31, 2018, the financial statement date of the examination period.  The amount reserves are deficient by 
may increase or decrease over time based on changes in assumed reinvestment rates, policyholder inventories, rate increase 
activity, and the underlying growth in the locked in statutory reserve basis as well as updates to other long term actuarial 
assumptions.  The MBOI granted permission to Unum America on May 1, 2020, to phase in the additional statutory reserves 
over seven years beginning with year-end 2020 and ending with year-end 2026.  During the fourth quarter of 2020, reserves were 
deficient by approximately $2.3 billion, prior to the 2020 phase-in adjustment.  The increase in the reserve deficiency from the 
original $2.1 billion as of December 31, 2018 was primarily driven by changes in the assumed reinvestment rate.  The 2020 
phase-in amount was recorded in the fourth quarter of 2020 and was approximately $229 million, resulting in $2.1 billion 
remaining to be phased in as of December 31, 2020.  During the fourth quarter of 2021, reserves were deficient by approximately 
$2.7 billion, prior to the 2021 phase in adjustment.  The increase in the reserve deficiency from the balance as of December 31, 
2020 was primarily driven by changes in the assumed reinvestment rate.  The 2021 phase in amount was recorded in the fourth 
quarter of 2021 and was approximately $438 million, resulting in approximately $2.3 billion remaining to be phased in as of 
December 31, 2021.  The phase in amounts for both 2020 and 2021 were funded using cash flows from operations and capital 
contributions from Unum Group.  This strengthening is incorporated by using explicitly agreed upon margins into our existing 
assumptions for annual statutory reserve adequacy testing.  These actions add margin to Unum America's best estimate 
assumptions.  Our long-term care reserves and financial results reported under generally accepted accounting principles are not 
affected by the MBOI’s examination conclusion.  We plan to fund the additional statutory reserves with expected cash flows and 
capital contributions from Unum Group.  If the permitted practice was not granted by the MBOI to phase in these additional 
statutory reserves, the impact to the risk-based capital ratio would have triggered a regulatory event.  Our other traditional U.S. 
life insurance subsidiaries have no prescribed or permitted statutory accounting practices that differ materially from statutory 
accounting principles prescribed by the NAIC. 

Unum America cedes certain blocks of business to Fairwind Insurance Company (Fairwind), which is an affiliated captive 
reinsurance subsidiary (captive reinsurer) domiciled in the United States, with Unum Group as the ultimate parent.  This captive 
reinsurer was established for the limited purpose of reinsuring risks attributable to specified policies issued or reinsured by 
Unum America.  

Fairwind, which is domiciled in the state of Vermont, is required to follow GAAP in accordance with Vermont reporting 
requirements for pure captive insurance companies, unless the commissioner permits the use of some other basis of accounting.  
Fairwind has permission from Vermont to follow accounting practices that are generally consistent with current NAIC statutory 
accounting principles for its insurance reserves and invested assets supporting reserves.  All other assets and liabilities are 
accounted for in accordance with GAAP, as prescribed by Vermont, which includes the full recognition of deferred tax assets 
which are more likely than not to be realized.  Statutory accounting principles have a stricter limitation for the recognition of 
deferred tax assets.  The impact of following the prescribed and permitted practices of Vermont rather than statutory accounting 
principles prescribed by the NAIC resulted in higher capital and surplus for Fairwind of approximately $360 million and $287 
million as of December 31, 2021 and 2020 respectively.  Included in the 2021 and 2020 results for Fairwind were the $438 
million and $229 million increases to long-term care statutory reserves assumed from Unum America.  

In December 2020, prior to entering into the reinsurance transaction with Commonwealth, Provident, Paul Revere Life, and 
Unum America recaptured their respective reinsurance agreements with Northwind Reinsurance Company (Northwind Re), a 
wholly-owned domestic special purpose reinsurance subsidiary.  See Note 12 for further discussion regarding the reinsurance 
transaction with Commonwealth.

Northwind Re was established for the limited purpose of reinsuring risks attributable to specified policies issued or reinsured by 
the aforementioned companies, and has no material state prescribed accounting practices that differ from statutory accounting 
principles prescribed by the NAIC.  As a result of the recapture of the reinsurance agreements during 2020, no insurance risk 
remains in Northwind Re.  In 2021, Northwind Re obtained a Certificate of Dormancy from the Vermont Department of 

206

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 16 - Statutory Financial Information - Continued

Financial Regulation authorizing it to exist as a dormant captive insurance company.  Therefore, Fairwind remains the only 
active captive reinsurer.  

The operating results and capital and surplus of our traditional U.S. life insurance subsidiaries and our captive reinsurers, 
prepared in accordance with prescribed or permitted accounting practices of the NAIC or states of domicile, are presented 
separately below. 

Combined Net Income (Loss)

Traditional U.S. Life Insurance Subsidiaries
Captive Reinsurers

Combined Net Gain (Loss) from Operations, After Tax

Traditional U.S. Life Insurance Subsidiaries
Captive Reinsurers

$ 
$ 

$ 
$ 

Combined Capital and Surplus

Traditional U.S. Life Insurance Subsidiaries
Captive Reinsurers

2021

Year Ended December 31
2020
(in millions of dollars)

2019

779.5  $ 
(159.0)  $ 

646.8  $ 
(201.0)  $ 

982.1 
(122.5) 

681.1  $ 
(247.4)  $ 

726.2  $ 
(149.4)  $ 

1,027.2 
(108.4) 

December 31

2021
2020
(in millions of dollars)

$ 
$ 

3,950.3  $ 
1,258.4  $ 

3,875.0 
2,088.0 

Solvency II, a European Union directive prescribes capital requirements and risk management standards for the European 
insurance industry.  As derived from the most recent annual financial statements for December 31, 2020, based on Solvency II 
requirements, regulatory net loss and own funds available of our United Kingdom insurance subsidiary, Unum Limited, were 
£28.1 million and £608.3 million, respectively.

Risk-based capital (RBC) standards for U.S. life insurance companies are prescribed by the NAIC.  The domiciliary states of our 
U.S. insurance subsidiaries have all adopted a version of the RBC model formula of the NAIC, which prescribes a system for 
assessing the adequacy of statutory capital and surplus for all life and health insurers.  The basis of the system is a risk-based 
formula that applies prescribed factors to the various risk elements in a life and health insurer's business to report a minimum 
capital requirement proportional to the amount of risk assumed by the insurer.  The life and health RBC formula is designed to 
measure annually (i) the risk of loss from asset defaults and asset value fluctuations, (ii) the risk of loss from adverse mortality 
and morbidity experience, (iii) the risk of loss from mismatching of asset and liability cash flow due to changing interest rates, 
and (iv) business risks.  The formula is used as an early warning tool to identify companies that are potentially inadequately 
capitalized.  State insurance laws grant insurance regulators the authority to require various actions by, or take various actions 
against, insurers whose total adjusted capital does not meet or exceed certain RBC levels.  The total adjusted capital of each of 
our U.S. insurance subsidiaries at December 31, 2021 is in excess of those RBC levels.

Restrictions under applicable state insurance laws limit the amount of dividends that can be paid to a parent company from its 
insurance subsidiaries in any 12-month period without prior approval by regulatory authorities.  For life insurance companies 
domiciled in the U.S., that limitation generally equals, depending on the state of domicile, either ten percent of an insurer's 
statutory surplus with respect to policyholders as of the preceding year end or the statutory net gain from operations, excluding 
net realized capital gains and losses, of the preceding year.  The payment of dividends to a parent company from a life insurance 
subsidiary is generally further limited to the amount of unassigned funds. 

207

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS - Continued

Unum Group and Subsidiaries

Note 16 - Statutory Financial Information - Continued

Based on the restrictions under current law, approximately $861 million is available, without prior approval by regulatory 
authorities, during 2022 for the payment of dividends to Unum Group from its traditional U.S. life insurance subsidiaries.  The 
ability of our captive insurers to pay dividends to their respective parent companies will depend on their satisfaction of 
applicable regulatory requirements and on the performance of the business reinsured by Fairwind. 

We also have the ability to receive dividends from our foreign subsidiaries, primarily in the U.K., for which the payment may be 
subject to applicable insurance company regulations and capital guidance.  Approximately £130 million is considered 
distributable from Unum Limited during 2022, subject to local solvency standards and regulatory approval. 

Deposits 

At December 31, 2021 and 2020, our U.S. life insurance subsidiaries had on deposit with U.S. regulatory authorities securities 
with a book value of $117.7 million and $135.5 million, respectively, held for the protection of policyholders.  

208

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL 
DISCLOSURE

None

ITEM 9A. CONTROLS AND PROCEDURES

Under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial 
Officer, we have evaluated the effectiveness of our disclosure controls and procedures, as defined in Rule 13a-15(e) under the 
Securities Exchange Act of 1934, as amended, as of the end of the period covered by this report.  We evaluated those controls 
based on the 2013 Internal Control - Integrated Framework from the Committee of Sponsoring Organizations of the Treadway 
Commission.  Based on that evaluation, these officers concluded that our disclosure controls and procedures were effective as of 
December 31, 2021.  

There have been no changes in our internal control over financial reporting, as defined in Rule 13a-15(f) under the Securities 
Exchange Act of 1934, as amended, during the quarter ended December 31, 2021 that have materially affected, or are reasonably 
likely to materially affect, our internal control over financial reporting.

Management's Annual Report on Internal Control over Financial Reporting

The Company's management is responsible for establishing and maintaining adequate internal control over financial reporting, as 
defined in Rule 13a-15(f) under the Securities Exchange Act of 1934, as amended.  The Company's internal control over 
financial reporting encompasses the processes and procedures management has established to (i) maintain records that, in 
reasonable detail, accurately and fairly reflect the Company's transactions and dispositions of assets; (ii) provide reasonable 
assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with U.S. 
generally accepted accounting principles; (iii) provide reasonable assurance that receipts and expenditures are appropriately 
authorized; and (iv) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the Company's assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.  In addition, 
any projection of the evaluation of effectiveness to future periods is subject to the risks that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate. 

We assessed the effectiveness of our internal control over financial reporting, based on criteria established in the 2013 Internal 
Control - Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission, and 
concluded that, as of December 31, 2021, we maintained effective internal control over financial reporting.

Attestation Report of the Company's Registered Public Accounting Firm

Ernst & Young LLP, the independent registered public accounting firm that audited our consolidated financial statements 
included herein, audited the effectiveness of our internal control over financial reporting, as of December 31, 2021, and issued 
the attestation report included as follows.

209

Report of Independent Registered Public Accounting Firm

To the Stockholders and the Board of Directors of Unum Group

Opinion on Internal Control Over Financial Reporting

We  have  audited  Unum  Group  and  subsidiaries’  internal  control  over  financial  reporting  as  of  December  31,  2021,  based  on 
criteria  established  in  Internal  Control  -  Integrated  Framework  issued  by  the  Committee  of  Sponsoring  Organizations  of  the 
Treadway Commission (2013 framework) (the COSO criteria).  In our opinion, Unum Group and subsidiaries (the Company) 
maintained,  in  all  material  respects,  effective  internal  control  over  financial  reporting  as  of  December  31,  2021,  based  on  the 
COSO criteria.

We  also  have  audited,  in  accordance  with  the  standards  of  the  Public  Company  Accounting  Oversight  Board  (United  States) 
(PCAOB),  the  consolidated  balance  sheets  of  the  Company  as  of  December  31,  2021  and  2020,  the  related  consolidated 
statements of income, comprehensive income (loss), stockholders' equity and cash flows for each of the three years in the period 
ended December 31, 2021, and the related notes and financial statement schedules listed in the Index at Item 15(a)(2) and our 
report dated February 25, 2022 expressed an unqualified opinion thereon.  

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its 
assessment of the effectiveness of internal control over financial reporting included in the accompanying “Management’s Annual 
Report on Internal Control over Financial Reporting”.  Our responsibility is to express an opinion on the Company’s internal 
control over financial reporting based on our audit.  We are a public accounting firm registered with the PCAOB and are 
required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable 
rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB.  Those standards require that we plan and perform the 
audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all 
material respects.

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material 
weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and 
performing such other procedures as we considered necessary in the circumstances.  We believe that our audit provides a 
reasonable basis for our opinion.

Definition and Limitations of Internal Control Over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the 
reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally 
accepted accounting principles.  A company’s internal control over financial reporting includes those policies and procedures 
that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and 
dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit 
preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and 
expenditures of the company are being made only in accordance with authorizations of management and directors of the 
company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or 
disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.  Also, 
projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate 
because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ Ernst & Young LLP

Chattanooga, Tennessee
February 25, 2022 

210

ITEM 9B. OTHER INFORMATION

Annual Incentive Plan

On February 19, 2022, the human capital committee (the Committee) of the board of directors adopted a new Annual Incentive 
Plan (the AIP).  The AIP is effective as of January 1, 2022 and will be used for the 2022 and subsequent Performance Periods (as 
defined below).  The AIP is intended to motivate Participants (as defined below) to perform in a way that will enable the 
Company to reach or exceed its goals through cash incentive awards (Incentive Awards).

Employees of the Company and its subsidiaries who are designated by the Committee to participate in the AIP, including the 
Company’s chief executive officer and other executive officers (each, a Participant), are eligible to earn Incentive Awards based 
on the attainment of performance goals established for a particular calendar year (the Performance Period).  The Committee, as 
the administrator of the AIP, has full authority to interpret the AIP and to determine the amount and terms of Incentive Awards 
thereunder.  The Committee may delegate to the chair of the Committee or one or more officers of the Company the authority to 
take actions on its behalf pursuant to the AIP.

The amount of each Incentive Award for a Participant will be subject to the achievement of one or more performance goals 
established by the Committee, which may be different for different Participants and may include the use of corporate 
performance goals in conjunction with individual performance goals.  Incentive Awards earned by Participants under the AIP 
will be paid in cash as soon as reasonably practicable after the level of attainment of the applicable performance goals has been 
certified by the Committee and final Incentive Award amounts have been approved by the Committee following the end of the 
applicable Performance Period.

The above description of the AIP does not purport to be complete and is qualified in its entirety by reference to the full text of 
the AIP, a copy of which is attached hereto as Exhibit 10.36 and incorporated herein by reference.

Amendments to the Amended and Restated Bylaws

Effective February 22, 2022, our board of directors adopted amendments to Unum Group’s Amended and Restated Bylaws (the 
Bylaws).  Article II of the Bylaws was amended to conform references to meeting logistics for improved consistency (Sections 1 
through 4), to clarify that presence at an adjourned meeting may occur by means of remote communications (Section 4), and to 
require that documents submitted to the Company under the special meeting provisions of the Bylaws be delivered in writing 
(Section 10).  Article II, Section 6 and Article III, Section 2 of the Bylaws were amended to require advance notice to the 
company from stockholders proposing to bring business or director nominations before an annual meeting of certain additional 
information and to require that this information be updated before the meeting, if necessary.  Article VIII, Section 9 of the 
Bylaws was amended to allow, to the extent permitted by law, insurance coverage for the professional liability of the company’s 
directors, officers, and employees to be provided by a licensed insurance company owned by the Company.  The above 
description of the amendments to the Bylaws is qualified in its entirety by reference to the full text of the Bylaws, as amended, a 
copy of which is attached hereto as Exhibit 3.2 and incorporated herein by reference.

ITEM 9C. DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS

Not Applicable

211

PART III

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE 

The information required by this Item with respect to directors is included under the caption "Information About the Board of 
Directors," sub-captions "Director Nominees" and "Summary of Director Qualifications and Experience", in our definitive proxy 
statement for the 2022 Annual Meeting of Shareholders and is incorporated herein by reference.

The information required by this Item with respect to our executive officers is included under the caption "Information about our 
Executive Officers" contained herein in Item 1 and is incorporated herein by reference.

Our internet website address is www.unum.com.  We have adopted corporate governance guidelines, a code of conduct 
applicable to all of our directors, officers and employees, and charters for the audit, human capital, governance, risk and finance 
and regulatory compliance committees of our board of directors in accordance with the requirements of the New York Stock 
Exchange (NYSE). 

The information required by this Item with respect to a code of ethics for our chief executive officer and certain senior financial 
officers is included under the caption "Board and Committee Governance", sub-caption "Codes of Conduct and Ethics", in our 
definitive proxy statement for the 2022 Annual Meeting of Shareholders and is incorporated herein by reference.

The information required by this Item with respect to the audit committee and audit committee financial experts is included 
under the caption "Board and Committee Governance", sub-caption "Committees of the Board", in our definitive proxy 
statement for the 2022 Annual Meeting of Shareholders and is incorporated herein by reference.  In addition, information 
relating to the procedures by which our shareholders may recommend nominees to our board of directors is included under the 
caption "Corporate Governance", sub-caption "Process for Selecting and Nominating Directors", in our definitive proxy 
statement for the 2022 Annual Meeting of Shareholders and is incorporated herein by reference.

ITEM 11. EXECUTIVE COMPENSATION

The information required by this Item with respect to executive compensation and compensation committee matters is included 
under the caption "Information About the Board of Directors", sub-caption "Director Compensation", under the caption "Board 
and Committee Governance", sub-caption "Compensation Committee Interlocks and Insider Participation" and sub-captions 
"The Board's Role in Risk Oversight" and "Compensation Risk", and under the captions "Compensation Discussion and 
Analysis", "Compensation Committee Report", "Compensation Tables", "Post-Employment Compensation" and "CEO Pay 
Ratio" in our definitive proxy statement for the 2022 Annual Meeting of Shareholders and is incorporated herein by reference.

212

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED 
STOCKHOLDER MATTERS

The information required by this Item with respect to security ownership of certain beneficial owners and management is 
included under the captions "Ownership of Company Securities", including sub-caption "Security Ownership of Certain 
Shareholders", in our definitive proxy statement for the 2022 Annual Meeting of Shareholders and is incorporated herein by 
reference.

The information required by this Item with respect to equity compensation plan information is included under the caption 
"Equity Compensation Plan Information" in our definitive proxy statement for the 2022 Annual Meeting of Shareholders and is 
incorporated herein by reference.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS AND DIRECTOR INDEPENDENCE 

The information required by this Item with respect to director independence and transactions with related persons is included 
under the caption "Information About the Board of Directors", sub-caption "Director Independence", and under the caption 
"Board and Committee Governance", sub-caption "Related Party Transactions and Policy", in our definitive proxy statement for 
the 2022 Annual Meeting of Shareholders and is incorporated herein by reference.

ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICES

The information required by this Item with respect to fees paid to Ernst & Young LLP in 2021 and 2020 and our audit 
committee's pre-approval policies and procedures are included under the caption "Items to Be Voted On", sub-captions 
"Independent Auditor Fees" and "Policy for Pre-Approval of Audit and Non-Audit Services", in our definitive proxy statement 
for the 2022 Annual Meeting of Shareholders and is incorporated herein by reference.

213

ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

PART IV

(a) List of Documents filed as part of this report:

   Page

(1) Financial Statements

The following report and consolidated financial statements of Unum Group and Subsidiaries are included in 
Item 8.

Report of Ernst & Young LLP, Independent Registered Public Accounting Firm
Consolidated Balance Sheets at December 31, 2021 and 2020
Consolidated Statements of Income for the three years ended December 31, 2021
Consolidated Statements of Comprehensive Income for the three years ended December 31, 2021 
Consolidated Statements of Stockholders' Equity for the three years ended December 31, 2021 Consolidated 
Statements of Cash Flows for the three years ended December 31, 2021
Notes to Consolidated Financial Statements

(2) Financial Statement Schedules

Summary of Investments - Other than Investments in Related Parties

I.
II. Condensed Financial Information of Registrant
III. Supplementary Insurance Information
IV. Reinsurance
V. Valuation and Qualifying Accounts

Schedules not referred to have been omitted as inapplicable or because they are not required by Regulation 
S-X.

(3) Exhibits

Index to Exhibits

106
109
111
112
113
114
115

215
216
222
225
226

227

214

SCHEDULE I--SUMMARY OF INVESTMENTS - 
OTHER THAN INVESTMENTS IN RELATED PARTIES
as of December 31, 2021
Unum Group and Subsidiaries

Type of Investment

Cost or 
Amortized 
Cost (1)

Fair Value
(in millions of dollars)

Amount 
shown on the 
balance sheet

Fixed Maturity Securities:
   Bonds
      United States Government and Government Agencies and Authorities
      States, Municipalities, and Political Subdivisions
      Foreign Governments
      Public Utilities
      Mortgage/Asset-Backed Securities
      All Other Corporate Bonds

$ 

   Redeemable Preferred Stocks

              Total Fixed Maturity Securities

Mortgage Loans
Policy Loans
Other Long-term Investments
      Derivatives
      Perpetual Preferred Equity Securities

Private Equity Partnerships

      Miscellaneous Long-term Investments
Short-term Investments

$ 

$ 

580.1 
4,727.5 
1,146.6 
6,416.0 
638.3 
29,823.4 
4.1 
43,336.0 

460.1 
4,150.2 
952.0 
5,266.4 
587.9 
25,966.1 
4.0 
37,386.7 

2,568.7 
3,662.9 

— 
33.6 
846.7 
151.2 
1,388.0 

580.1 
4,727.5 
1,146.6 
6,416.0 
638.3 
29,823.4 
4.1 
43,336.0 

2,560.4 
3,662.9 

39.5  (2)
33.7  (3)
978.6  (3)
151.2 
1,388.0 

Total Investments

$ 

46,037.8 

$ 

52,150.3 

(1)

The amortized cost for fixed maturity securities and mortgage loans represents original cost reduced by repayments, write-
downs from declines in fair value, amortization of premiums, and/or accretion of discounts.  The amortized cost for these 
investments does not include allowance for expected credit losses.

(2)

Derivatives are carried at fair value. 

(3)

The difference between amortized cost and carrying value for private equity partnerships and perpetual preferred equity 
securities primarily results from changes in the partnership owner's equity and the issuer's equity since acquisition, 
respectively.

215

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SCHEDULE II--CONDENSED FINANCIAL INFORMATION OF REGISTRANT

Unum Group (Parent Company)

BALANCE SHEETS

Assets
Fixed Maturity Securities - at fair value (amortized cost: $826.4; $349.5)
Other Long-term Investments
Short-term Investments
Investment in Subsidiaries
Deferred Income Tax
Other Assets
Total Assets

Liabilities and Stockholders' Equity

Liabilities
Long-term Debt
Pension and Postretirement Benefits
Other Liabilities
Total Liabilities

Stockholders' Equity
Common Stock
Additional Paid-in Capital
Accumulated Other Comprehensive Income
Retained Earnings
Treasury Stock
Total Stockholders' Equity

$ 

$ 

$ 

December 31

2021
2020
(in millions of dollars)

820.8  $ 
10.3 
629.5 
13,711.1 
144.5 
508.1 
15,824.3  $ 

355.1 
10.6 
164.5 
14,122.6 
158.8 
496.7 
15,308.3 

3,442.2  $ 
507.1 
458.6 
4,407.9 

3,345.7 
677.5 
414.1 
4,437.3 

30.7 
2,408.1 
354.1 
11,853.2 
(3,229.7)   
11,416.4 

30.7 
2,376.2 
374.2 
11,269.6 
(3,179.7) 
10,871.0 

Total Liabilities and Stockholders' Equity

$ 

15,824.3  $ 

15,308.3 

See notes to condensed financial information.

216

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SCHEDULE II--CONDENSED FINANCIAL INFORMATION OF REGISTRANT (Continued)

Unum Group (Parent Company)

STATEMENTS OF INCOME

2021

$ 

Cash Dividends from Subsidiaries
Non-Cash Dividends from Subsidiaries
Other Income
Total Revenue

Interest and Debt Expense
Cost Related to Early Retirement of Debt
Other Expenses
Total Expenses

Income of Parent Company Before Income Tax
Income Tax Benefit

Income of Parent Company
Equity in Undistributed Earnings (Loss) of Subsidiaries

Year Ended December 31
2020
(in millions of dollars)
974.6  $ 
— 
51.7 
1,026.3 

909.8  $ 
719.6 
53.5 
1,682.9 

185.9 
67.3 
39.1 
292.3 

1,390.6 

(24.1)   

1,414.7 
(590.5)   

187.1 
— 
51.1 
238.2 

788.1 
(15.3)   

803.4 
(10.4)   

2019

1,089.4 
— 
63.9 
1,153.3 

173.2 
27.3 
53.4 
253.9 

899.4 
(21.5) 

920.9 
179.4 

Net Income

824.2 

793.0 

1,100.3 

Other Comprehensive Income (Loss), Net of Tax

(20.1)   

336.9 

851.5 

Comprehensive Income

$ 

804.1  $ 

1,129.9  $ 

1,951.8 

See notes to condensed financial information.

217

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SCHEDULE II--CONDENSED FINANCIAL INFORMATION OF REGISTRANT (Continued)

Unum Group (Parent Company)

STATEMENTS OF CASH FLOWS

2021

Cash Provided by Operating Activities

$ 

Cash Flows from Investing Activities
Proceeds from Sales and Maturities of Fixed Maturity Securities
Proceeds from Sales and Maturities of Other Investments
Purchase of Fixed Maturity Securities
Purchase of Other Investments
Net Sales (Purchases) of Short-term Investments
Cash Distributions to Subsidiaries
Net Purchases of Property and Equipment
Cash Used by Investing Activities

Cash Flows from Financing Activities
Short-term Debt Repayment
Issuance of Long-term Debt
Long-term Debt Repayment
Cost Related to Early Retirement of Debt
Issuance of Common Stock
Repurchase of Common Stock
Dividends Paid to Stockholders
Other, Net
Cash Used by Financing Activities

Year Ended December 31
2020
(in millions of dollars)
964.0  $ 

861.0  $ 

245.5 
20.1 
(2.0)   
(0.9)   
(465.0)   
(300.9)   
(91.3)   
(594.5)   

— 
588.1 
(500.0)   
(62.8)   
3.4 
(50.0)   
(239.4)   
(1.6)   
(262.3)   

138.8 
46.6 
(384.7)   
(22.0)   
440.6 
(965.5)   
(81.6)   
(827.8)   

(400.0)   
494.1 
— 
— 
4.4 
— 
(231.9)   
(1.4)   
(134.8)   

2019

1,000.0 

16.6 
5.6 
— 
— 
(309.0) 
(389.0) 
(85.9) 
(761.7) 

— 
841.9 
(433.1) 
(25.9) 
6.1 
(400.3) 
(229.2) 
(3.7) 
(244.2) 

Increase (Decrease) in Cash

$ 

4.2  $ 

1.4  $ 

(5.9) 

See notes to condensed financial information.

218

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SCHEDULE II--CONDENSED FINANCIAL INFORMATION OF REGISTRANT (Continued)

Unum Group (Parent Company)

NOTES TO CONDENSED FINANCIAL INFORMATION

Note 1 - Basis of Presentation

The accompanying condensed financial statements should be read in conjunction with the consolidated financial statements and 
notes thereto of Unum Group and subsidiaries.  

Note 2 - Debt

Long-term debt consists of the following:

Outstanding Principal 
   Senior Notes issued 1998 
   Senior Notes issued 2002
   Senior Notes issued 2012 and 2016
   Senior Notes issued 2014
   Senior Notes issued 2015
   Senior Notes issued 2019
   Senior Notes issued 2019
   Senior Notes issued 2020
Senior Notes issued 2021

   Medium-term Notes issued 1990 - 1996
   Junior Subordinated Debt Securities issued 1998
   Junior Subordinated Debt Securities issued 2018
Less:

Unamortized Net Premium
Unamortized Debt Issuance Costs

Total Long-term Debt

$ 

Interest Rates

Maturities

6.750 - 7.250%
7.375%
5.750%
4.000%
3.875%
4.000%
4.500%
4.500%
4.125%
7.000 - 7.190%
7.405%
6.250%

2028
2032
2042
2024
2025
2029
2049
2025
2051
2023 - 2028
2038
2058

December 31

2020
2021
(in millions of dollars)

$ 

335.8 
39.5 
500.0 
350.0 
275.0 
400.0 
450.0 
— 
600.0 
20.5 
203.7 
300.0 

335.8 
39.5 
500.0 
350.0 
275.0 
400.0 
450.0 
500.0 
— 
20.5 
203.7 
300.0 

2.3 
(34.6) 
3,442.2 

$ 

6.0 
(34.8) 
3,345.7 

$ 

The senior notes are callable and may be redeemed, in whole or in part, at any time.  The medium-term notes are non-callable.  
The junior subordinated debt securities are callable under limited, specified circumstances.  The aggregate contractual principal 
maturities are $2.0 million in 2023, $350.0 million in 2024, $275.0 million in 2025, and $2,847.5 million thereafter.

Unsecured Notes

In June 2021, we issued $600.0 million of 4.125% senior notes due 2051.  The notes are callable at or above par and rank equally 
in the right of payment with all of our other unsecured and unsubordinated debt.

In September 2020, our $400.0 million 5.625% senior unsecured notes matured.

In May 2020, we issued $500.0 million of 4.500% senior notes due 2025.  In June 2021, we purchased and retired these senior 
notes, for which we incurred costs of $67.3 million and has been recorded within cost related to the early retirement of debt in 
the statements of income.

During 2019 we purchased and retired (i) $30.3 million aggregate principal amount of our 7.190% medium-term notes due 2028; 
(ii) $30.0 million aggregate principal amount of our 7.250% senior notes due 2028; and (iii) $350.0 million aggregate principal 
amount of our 3.000% senior notes due 2021, for which we incurred costs of $27.3 million and has been recorded within cost 
related to the early retirement of debt in the statements of income.

219

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SCHEDULE II--CONDENSED FINANCIAL INFORMATION OF REGISTRANT (Continued)

Unum Group (Parent Company)

NOTES TO CONDENSED FINANCIAL INFORMATION - CONTINUED

In September 2019, we issued $450.0 million of 4.500% senior notes due 2049.  The notes are callable at or above par and rank 
equally in the right of payment with all of our other unsecured and unsubordinated debt.

In June 2019, we issued $400.0 million of 4.000% senior notes due 2029.  The notes are callable at or above par and rank 
equally in the right of payment with all of our other unsecured and unsubordinated debt.

Fair Value Hedges

As of December 31, 2019, we had $250.0 million notional amount of an interest rate swap which effectively converted certain of 
our unsecured senior notes into floating rate debt.  Under this agreement, we received a fixed rate of interest and paid a variable 
rate of interest, based off of three-month LIBOR.  During 2020, the $250.0 million notional amount of the interest rate swap 
matured in conjunction with the maturity of the hedged debt.  

Junior Subordinated Debt Securities

In 1998, Provident Financing Trust I (the Trust), a 100 percent-owned finance subsidiary of Unum Group, issued $300.0 million 
of 7.405% capital securities due 2038 in a public offering.  These capital securities are fully and unconditionally guaranteed by 
Unum Group, have a liquidation value of $1,000 per capital security, and have a mandatory redemption feature under certain 
circumstances.  In connection with the capital securities offering, Unum Group issued to the Trust 7.405% junior subordinated 
deferrable interest debentures due 2038.  The Trust is a variable interest entity of which Unum Group is not the primary 
beneficiary.  Accordingly, the capital securities issued by the Trust are not included in the consolidated financial statements of 
Unum Group and subsidiaries and our liability represents the junior subordinated debt securities owed to the trust which is 
recorded in long-term debt.  The sole assets of the Trust are the junior subordinated debt securities.  The retirement of any 
liquidation amount regarding the capital securities by the Trust results in a corresponding retirement of principal amount of the 
junior subordinated debt securities.  

During 2019, the Trust purchased and retired $22.8 million aggregate liquidation amount of the 7.405% capital securities due 
2038, which resulted in our purchase and retirement of a corresponding principal amount of our 7.405% junior subordinated debt 
securities due 2038. 

Interest Paid

Interest paid on long-term and short-term debt and related securities during 2021, 2020, and 2019 was $181.6 million, $176.6 
million, and $168.4 million, respectively.  

Credit Facilities

We have access to two separate unsecured revolving credit facilities, each with a different syndicate of lenders.  One of our 
credit facilities is under a five-year agreement and is effective through April 2024.  The terms of this agreement provide for a 
borrowing capacity of $500.0 million with an option to be increased up to $700.0 million.  We may also request, on up to two 
occasions, that the lenders' commitment termination dates be extended by one year.  The credit facility provides for the issuance 
of letters of credit subject to certain terms and limitations.  At December 31, 2021, letters of credit totaling $0.4 million had been 
issued from this credit facility, but there were no borrowed amounts outstanding.

In the third quarter of 2021, we terminated our three-year, $100.0 million unsecured revolving credit facility, which was 
originally set to expire in April 2022.  There were no letters of credit issued from the credit facility and there were no borrowed 
amounts outstanding at the time of termination.  Also in the third quarter of 2021, we entered into a new five-year, £75 million 
unsecured standby letter of credit facility with the same syndicate of lenders, pursuant to which a syndicated letter of credit was 
issued in favor of Unum Limited (as beneficiary), our U.K. insurance subsidiary, and is available for drawings up to £75 million 
until its scheduled expiration in July 2026.  No amounts have been drawn on the letter of credit.  If drawings are made in the 
future, we may elect to borrow such amounts from the lenders pursuant to term loans made under the credit facility.  

220

SCHEDULE II--CONDENSED FINANCIAL INFORMATION OF REGISTRANT (Continued)

Unum Group (Parent Company)

NOTES TO CONDENSED FINANCIAL INFORMATION - CONTINUED

Borrowings under the credit facilities are subject to financial covenants, negative covenants, and events of default that are 
customary.  The two primary financial covenants include limitations based on Unum Group and subsidiaries' leverage ratio and 
consolidated net worth.  We are also subject to covenants that limit subsidiary indebtedness.  The credit facilities provide for 
borrowings at an interest rate based either on the prime rate or federal funds rate.

Facility Agreement for Contingent Issuance of Senior Notes  

During November 2021, we entered into a 20-year facility agreement with a Delaware trust in connection with the sale by the 
trust of $400.0 million of pre-capitalized trust securities in a Rule 144A private placement.  The trust invested the proceeds from 
the sale of the trust securities in a portfolio of principal and interest strips of U.S. Treasury securities.  The facility agreement 
provides us the right to issue and sell to the trust, on one or more occasions, up to an aggregate principal amount outstanding at 
any one time of $400.0 million of our 4.046% senior notes which would be due August 15, 2041 in exchange for a 
corresponding amount of U.S. Treasury securities held by the trust.  These senior notes will not be issued unless and until the 
issuance right is exercised.  In return, we will pay a semi-annual facility fee to the trust at a rate of 2.225% per year on the 
unexercised portion of the maximum amount of senior notes that we could issue and sell to the trust and we will reimburse the 
trust for its expenses.  We may also direct the trust to grant the right to exercise the issuance right with respect to all or a 
designated amount of the senior notes to one or more assignees (who are the consolidated subsidiaries of Unum Group or 
persons to whom we have an obligation). 

The issuance right will be exercised automatically in full upon our failure to make certain payments to the trust, such as paying 
the facility fee or reimbursing the trust for its expenses, if the failure to pay is not cured within 30 days, or upon certain 
bankruptcy events involving the company.  We are also required to exercise the issuance right in full if our stockholders’ equity, 
excluding accumulated other comprehensive income, falls below $2.0 billion, subject to adjustment from time to time in certain 
cases, and upon certain other events described in the facility agreement.  

Prior to any involuntary exercise of the issuance right, we have the right to repurchase any or all of the 4.046% senior notes then 
held by the trust in exchange for U.S. Treasury securities.  We may redeem any outstanding 4.046% senior notes, in whole or in 
part, prior to their maturity.  Prior to February 15, 2041, the redemption price will equal the greater of par or a make-whole 
redemption price.  On or after February 15, 2041, any outstanding 4.046% senior notes may be redeemed at par.

221

SCHEDULE III--SUPPLEMENTARY INSURANCE INFORMATION

Unum Group and Subsidiaries

Segment

Deferred 
Acquisition 
Costs

Reserves for 
Future Policy 
Contract 
Benefits

Unearned 
Premiums

Policy and 
Contract 
Benefits

(in millions of dollars)

December 31, 2021

Unum US
Unum International
Colonial Life
Closed Block
   Total

December 31, 2020

Unum US
Unum International
Colonial Life
Closed Block
   Total

$ 

$ 

$ 

$ 

1,096.2  $ 
35.4 
1,076.3 
— 
2,207.9  $ 

10,959.4  $ 
2,765.5 
2,730.1 
31,552.5 
48,007.5  $ 

1,168.7  $ 
32.0 
1,071.9 
— 
2,272.6  $ 

11,681.4  $ 
2,794.2 
2,628.5 
32,548.9 
49,653.0  $ 

41.5  $ 
131.8 
36.3 
137.9 
347.5  $ 

44.0  $ 
123.3 
36.9 
145.1 
349.3  $ 

1,262.5 
171.2 
210.3 
263.7 
1,907.7 

1,191.2 
175.6 
217.2 
271.4 
1,855.4 

222

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SCHEDULE III--SUPPLEMENTARY INSURANCE INFORMATION (Continued)

Unum Group and Subsidiaries

Segment

Premium 
Income

Net 
Investment 
Income1

Benefits and 
Amortization 
Change in 
of Deferred 
Reserves for 
Acquisition 
Future 
Benefits2
Costs
(in millions of dollars)

All Other 
Expenses3

Premiums 
Written4

December 31, 2021

Unum US
Unum International
Colonial Life
Closed Block
Corporate
   Total

December 31, 2020

Unum US
Unum International
Colonial Life
Closed Block
Corporate
   Total

December 31, 2019

Unum US
Unum International
Colonial Life
Closed Block
Corporate
   Total

$ 

$ 

$ 

$ 

$ 

$ 

6,078.0  $ 
717.0 
1,690.2 
995.8 
— 
9,481.0  $ 

721.6  $ 
132.7 
172.0 
1,159.0 
27.9 
2,213.2  $ 

4,338.8  $ 
556.2 
910.4 
1,793.2 
— 
7,598.6  $ 

319.0  $ 
8.0 
259.1 
— 
— 
586.1  $ 

1,631.9  $ 
180.4 
364.5 
284.0 
305.3 
2,766.1 

4,168.9 
520.6 
1,223.3 
983.0 
— 

6,018.9  $ 
652.8 
1,712.0 
994.4 
— 
9,378.1  $ 

720.3  $ 
104.6 
155.7 
1,370.3 
9.8 
2,360.7  $ 

4,138.7  $ 
500.9 
906.5 
3,426.8 
— 
8,972.9  $ 

341.0  $ 
7.4 
257.7 
— 
— 
606.1  $ 

1,589.0  $ 
173.0 
369.2 
240.2 
247.7 
2,619.1 

4,088.6 
456.0 
1,252.4 
979.3 
— 

6,016.6  $ 
630.5 
1,685.0 
1,033.5 
— 
9,365.6  $ 

739.4  $ 
122.5 
148.0 
1,404.9 
20.5 
2,435.3  $ 

4,022.1  $ 
469.8 
865.0 
2,139.3 
— 
7,496.2  $ 

344.0  $ 
7.1 
258.8 
— 
— 
609.9  $ 

1,501.6  $ 
168.8 
368.1 
232.7 
239.5 
2,510.7 

4,073.9 
443.7 
1,249.6 
1,020.8 
— 

1 Net investment income is allocated based upon segmentation.  Each segment has its own specifically identified assets and 
receives the investment income generated by those assets.

2 Included in benefits and change in reserves for future benefits were the following: 

•

•

In 2021 and 2020, reserve increases of $2.1 million and $151.5 million, respectively, in the Closed Block segment 
related to reserve assumption updates for our long-term care product line.  In 2021 and 2020, reserve increases of $25.1 
million and $17.5 million, respectively, in the Closed Block segment related to reserve assumption updates for our 
group pension product line.  In 2021, a reserve decrease of $215.0 million in the Unum US segment related to reserve 
assumption updates in our Unum US group long-term disability product line.  Also in 2021, we increased reserves for 
our Closed Block individual disability product line by $6.4 million.
In 2021 and 2020, an increase in benefits and change in reserves for future benefits of $133.1 million and $1,284.5 
million, respectively, resulting from the recognition of the adjustment related to unrealized investment gains and losses 
previously recognized in accumulated other comprehensive income related to the Closed Block individual disability 
reinsurance transaction.

223

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
SCHEDULE III--SUPPLEMENTARY INSURANCE INFORMATION (Continued)

Unum Group and Subsidiaries

 3 Includes commissions, interest and debt expense, deferral of acquisition costs, compensation expense, and other expenses.  
Where not directly attributable to a segment, expenses are generally allocated based on activity levels, time information, and 
usage statistics.  Also included in all other expenses were the following: 

•

•

•

•

•

In 2021, an impairment loss of $12.1 million was recorded in our Corporate segment for previously capitalized internal-
use software that we no longer plan to utilize.
In 2021 and 2019, costs related to early retirement of debt of $67.3 million and $27.3 million, respectively, in the 
Corporate segment.
In 2021 and 2020, the amortization of the cost of reinsurance of $79.1 million and $2.6 million, respectively, and 
transaction costs of $6.2 million and $21.0 million, respectively, related to the Closed Block individual disability 
reinsurance transaction.  
In 2021 and 2020, a right-of-use asset impairment of $13.9 million and $12.7 million, respectively, related to one of our 
operating leases for office space that we do not plan to continue using to support general operations in the Corporate 
segment.  
In 2020, costs related to organizational design updates of $23.3 million in the Corporate segment.

4 Excludes life insurance.

224

SCHEDULE IV--REINSURANCE

Unum Group and Subsidiaries

Gross 
Amount

Ceded to 
Other 
Companies

Assumed 
from Other 
Companies

(in millions of dollars)

Percentage 
Amount 
Assumed to 
Net

Net Amount

Year Ended December 31, 2021

Life Insurance in Force

$  1,007,562.2  $ 

37,794.6  $ 

920.3  $  970,687.9 

 0.1 %

Premium Income:
   Life Insurance
   Accident, Health, and Other Insurance
      Total

Year Ended December 31, 2020

$ 

$ 

2,550.7  $ 
7,192.1 
9,742.8  $ 

150.2  $ 
202.2 
352.4  $ 

7.6  $ 
83.0 
90.6  $ 

2,408.1 
7,072.9 
9,481.0 

 0.3 %
 1.2 %
 1.0 %

Life Insurance in Force

$  979,755.7  $ 

41,550.9  $ 

896.4  $  939,101.2 

 0.1 %

Premium Income:
   Life Insurance
   Accident, Health, and Other Insurance
      Total

Year Ended December 31, 2019

$ 

$ 

2,536.8  $ 
7,085.1 
9,621.9  $ 

141.9  $ 
196.0 
337.9  $ 

8.0  $ 
86.1 
94.1  $ 

2,402.9 
6,975.2 
9,378.1 

 0.3 %
 1.2 %
 1.0 %

Life Insurance in Force

$  990,371.0  $ 

41,669.8  $ 

1,018.4  $  949,719.6 

 0.1 %

Premium Income:
   Life Insurance
   Accident, Health, and Other Insurance
      Total

$ 

$ 

2,549.7  $ 
7,026.6 
9,576.3  $ 

137.2  $ 
190.0 
327.2  $ 

8.2  $ 

108.3 
116.5  $ 

2,420.7 
6,944.9 
9,365.6 

 0.3 %
 1.6 %
 1.2 %

225

 
 
 
 
 
 
 
 
 
 
 
 
SCHEDULE V--VALUATION AND QUALIFYING ACCOUNTS

Unum Group and Subsidiaries 

Description

Year Ended December 31, 2021

Balance at 
Beginning 
of Year3

Additions 
Charged to 
Costs and 
Expenses

Additions 
Charged to 
Other 

Accounts1 Deductions2

Balance at 
End of Year

(in millions of dollars)

Allowance for expected credit losses (deducted from 
accounts and premiums receivable) 

Allowance for expected credit losses (deducted from 
reinsurance recoverable)

Year Ended December 31, 2020

Real Estate reserve (deducted from other long-term 
investments) 

Allowance for expected credit losses (deducted from 
accounts and premiums receivable)

Allowance for doubtful accounts (deducted from 
reinsurance recoverable) 

Year Ended December 31, 2019

Real Estate reserve (deducted from other long-term 
investments) 

Allowance for doubtful accounts (deducted from 
accounts and premiums receivable) 

$ 

$ 

$ 

$ 

$ 

$ 

$ 

38.8  $ 

18.2  $ 

—  $ 

22.8  $ 

34.2 

11.7  $ 

0.7  $ 

—  $ 

10.1  $ 

2.3 

0.3  $ 

—  $ 

—  $ 

0.3  $ 

— 

23.8  $ 

34.2  $ 

0.1  $ 

19.3  $ 

38.8 

1.8  $ 

10.1  $ 

—  $ 

0.2  $ 

11.7 

1.5  $ 

—  $ 

—  $ 

1.2  $ 

0.3 

9.9  $ 

5.3  $ 

0.1  $ 

6.9  $ 

8.4 

1 Additions charged to other accounts are comprised of amounts related to fluctuations in the foreign currency exchange rate.

2 Deductions include amounts deemed to reduce exposure of expected losses on premium and accounts receivables and 
reinsurance recoverable, probable losses on Real Estate reserve, amounts deemed uncollectible, and amounts related to 
fluctuations in the foreign currency exchange rate. 

3 In 2020, ASC 326 "Financial Instruments - Credit Losses" was adopted resulting in a beginning balance adjustment of 
$13.5 million to Allowance for expected credit losses (deducted from accounts and premiums receivable) and $1.8 million 
beginning balance for Allowance for expected credit losses (deducted from reinsurance recoverable).

Certain items not reported above include the allowance for expected credit losses on mortgage loans, the allowance for credit 
losses on fixed maturity securities, and the deferred tax asset valuation allowance.  See Notes 3 and 7 of the "Notes to 
Consolidated Financial Statements" contained herein in Item 8 for a discussion of these items.

226

INDEX TO EXHIBITS

With regard to applicable cross-references in this report, our current, quarterly and annual reports dated on or after May 1, 2003 
are filed with the Securities and Exchange Commission under File No. 1-11294 and such reports dated prior to May 1, 2003 are 
filed with the Securities and Exchange Commission under File No. 1-11834, except as otherwise noted below.  Our registration 
statements have the file numbers noted wherever such statements are identified below.

(2.1)

(2.2)

(2.3)

(2.4)

(2.5)

(2.6)

(2.7)

(3.1)

(3.2)

(4.1)

(4.2)

(4.3)

(4.4)

(4.5)

(4.6)

(4.7)

(4.8)

(4.9)

Master Transaction Agreement, dated December 16, 2020, by and among Provident Life and Accident Insurance 
Company, The Paul Revere Life Insurance Company, Unum Life Insurance Company of America and 
Commonwealth Annuity and Life Insurance Company (incorporated by reference to Exhibit 2.1 of Unum Group’s 
Form 8-K filed on December 17, 2020). 

Reinsurance Agreement, dated December 17, 2020, by and between Provident Life and Accident Insurance 
Company and Commonwealth Annuity and Life Insurance Company (incorporated by reference to Exhibit 2.1 of 
Unum Group’s Form 8-K filed on December 22, 2020). **

Reinsurance Agreement, dated December 17, 2020, by and between The Paul Revere Life Insurance Company and 
Commonwealth Annuity and Life Insurance Company (incorporated by reference to Exhibit 2.2 of Unum Group’s 
Form 8-K filed on December 22, 2020). **

Reinsurance Agreement, dated December 17, 2020, by and between Unum Life Insurance Company of America and 
Commonwealth Annuity and Life Insurance Company (incorporated by reference to Exhibit 2.3 of Unum Group’s 
Form 8-K filed on December 22, 2020). **

Amended and Restated Reinsurance Agreement, dated March 31, 2021, by and between Provident Life and Accident 
Insurance Company and Commonwealth Annuity and Life Insurance Company (incorporated by reference to Exhibit 
2.1 of Unum Group's Form 8-K filed on April 5, 2021).

Amended and Restated Reinsurance Agreement, dated March 31, 2021, by and between The Paul Revere Life 
Insurance Company and Commonwealth Annuity and Life Insurance Company (incorporated by reference to Exhibit 
2.2 of Unum Group's Form 8-K filed on April 5, 2021).

Amended  and  Restated  Reinsurance  Agreement,  dated  March  31,  2021,  by  and  between  Unum  Life  Insurance 
Company  of  America  and  Commonwealth  Annuity  and  Life  Insurance  Company  (incorporated  by  reference  to 
Exhibit 2.3 of Unum Group's Form 8-K filed on April 5, 2021).

Amended and Restated Certificate of Incorporation of Unum Group, effective May 24, 2018 (incorporated by 
reference to Exhibit 3.1 of our Form 8-K filed on May 25, 2018).

Amended and Restated Bylaws of Unum Group, as amended effective February 22, 2022.

Indenture for Senior Debt Securities dated as of March 9, 2001 (incorporated by reference to Exhibit 4.1 of our 
Registration Statement on Form S-3 (Registration No. 333-100953) filed on November 1, 2002).

Second Supplemental Indenture, dated as of June 18, 2002, between Unum Group and JPMorgan Chase Bank, as 
Trustee (incorporated by reference to Exhibit 4.2 of our Form 8-K filed on June 21, 2002).

Indenture for Senior Debt Securities, dated as of August 23, 2012, between Unum Group and The Bank of New 
York Mellon Trust Company, N.A., as Trustee (incorporated by reference to Exhibit 4.2 of our Form 8-K filed on 
August 23, 2012).

First Supplemental Indenture for Senior Debt Securities, between Unum Group and The Bank of New York Mellon 
Trust Company, N.A. dated as of August 20, 2020 (incorporated by reference to Exhibit 4.4 to Unum Group’s 
Registration Statement on Form S-3ASR (Registration No. 333-248208) filed on August 20, 2020).

Form of 5.75% Senior Note due 2042 (incorporated by reference to Exhibit 4.1 of our Form 8-K filed on August 23, 
2012).

Form of 4.000% Senior Note due 2024 (incorporated by reference to Exhibit 4.1 of our Form 8-K filed on March 14, 
2014).

Form of 3.875% Senior Note due 2025 (incorporated by reference to Exhibit 4.1 of our Form 8-K filed on November 
5, 2015).

Indenture for Subordinated Debt Securities, dated as of May 29, 2018, between Unum Group and The Bank of New 
York Mellon Trust Company, N.A., as Trustee (incorporated by reference to Exhibit 4.2 of Unum Group’s Form 8-
K filed on May 29, 2018).

Form of 6.250% Junior Subordinated Notes due 2058 (incorporated by reference to Exhibit 4.1 of Unum Group's 
Form 8-K filed on May 29, 2018).

227

(4.10)

(4.11)

(4.12)

Form of 4.000% Senior Notes due 2029 (incorporated by reference to Exhibit 4.1 of Unum Group's Form 8-K 
filed on June 13, 2019).

Form of 4.500% Senior Notes due 2049 (incorporated by reference to Exhibit 4.1 of Unum Group's Form 8-K 
filed on September 11, 2019).

Form of 4.125% Senior Notes due 2051 (incorporated by reference to Exhibit 4.1 of Unum Group's Form 8-K 
filed on June 14, 2021).

(4.13)

Description of the Company’s Securities Registered Pursuant to Section 12 of the Securities Exchange Act of 1934. 

Certain instruments defining the rights of holders of long-term debt securities of our company and our subsidiaries are omitted 
pursuant to Item 601(b)(4)(iii) of Regulation S-K.  We hereby undertake to furnish to the Securities and Exchange 
Commission, upon request, copies of any such instruments.

(10.1)

(10.2)

(10.3)

(10.4)

(10.5)

(10.6)

(10.7)

(10.8)

(10.9)

Agreement between Provident Companies, Inc. and certain subsidiaries and American General Corporation and 
certain subsidiaries dated as of December 8, 1997 (incorporated by reference to Exhibit 10.18 of Provident 
Companies Inc.'s Form 10-Q for fiscal quarter ended September 30, 1998).

Form of Change in Control Severance Agreement, effective April 25, 2011 (incorporated by reference to 
Exhibit 10.3 of our Form 10-K for the fiscal year ended December 31, 2014). *

Form of Change in Control Severance Agreement, effective January 1, 2015 (incorporated by reference to 
Exhibit 10.4 of our Form 10-K for the fiscal year ended December 31, 2014). *

Form of Change in Control Severance Agreement, effective August 14, 2018 (incorporated by reference to 
Exhibit 10.5 of our Form 10-K for the fiscal year ended December 31, 2018). *

Unum Group Supplemental Pension Plan, as amended and restated effective January 1, 2010 (incorporated 
by reference to Exhibit 10.6 of our Form 10-K for the fiscal year ended December 31, 2013). *

First Amendment to the Unum Group Supplemental Pension Plan, effective as of June 17, 2013 (incorporated 
by reference to Exhibit 10.7 of our Form 10-K for the fiscal year ended December 31, 2013). *

Second Amendment to the Unum Group Supplemental Pension Plan, effective as of December 31, 2013 
(incorporated by reference to Exhibit 10.8 of our Form 10-K for the fiscal year ended December 31, 2013). *

Third Amendment to the Unum Group Supplemental Pension Plan, effective as of January 1, 2013 (incorporated 
by reference to Exhibit 10.8 of our Form 10-K for the fiscal year ended December 31, 2015). *

Fourth Amendment to the Unum Group Supplemental Pension Plan, effective as of January 1, 2021. 
(incorporated by reference to Exhibit 10.9 of Unum Group's Form 10-K filed on February 17, 2021). *

(10.10)  Administrative Reinsurance Agreement between Provident Life and Accident Insurance Company and Reassure 
America Life Insurance Company dated to be effective July 1, 2000 (incorporated by reference to Exhibit 10.1 of 
our Form 8-K filed on March 2, 2001).

(10.11) Unum Group Amended and Restated Non-Employee Director Compensation Plan of 2004, as amended 

(incorporated by reference to Exhibit 10.19 of our Form 10-K for the fiscal year ended December 31, 2008). *

(10.12) California Settlement Agreement (incorporated by reference to Exhibit 10.1 of our Form 8-K filed on October 

3, 2005).

(10.13) Amendment to Regulatory Settlement Agreement (incorporated by reference to Exhibit 10.2 of our Form 8‑K 

filed on October 3, 2005).

(10.14) Unum Group Stock Incentive Plan of 2007, as amended (incorporated by reference to Exhibit 10.26 of our Form 

10-K for the fiscal year ended December 31, 2008). *

(10.15) Severance Pay Plan for Executive Vice Presidents (EVPs) (incorporated by reference to Exhibit 10.15 of 

Unum Group’s Form 10-K for the fiscal year ended December 31, 2019). *

(10.16) Unum Group Stock Incentive Plan of 2012 (incorporated by reference to Appendix A of our Definitive 

Proxy Statement on Schedule 14A filed on April 12, 2012). *

(10.17) Unum Group Non-Qualified Defined Contribution Retirement Plan, effective January 1, 2014 (incorporated 

by reference to Exhibit 10.31 of our Form 10-K for the fiscal year ended December 31, 2013). *

(10.18) First Amendment to Unum Group Non-Qualified Defined Contribution Retirement Plan, effective as of January 
1, 2019. (incorporated by reference to exhibit 10.19 of Unum Group's Form 10-K filed on February 17, 2021). *

(10.19) Second Amendment to Unum Group Non-Qualified Defined Contribution Retirement Plan, effective as of January 

1, 2020 (incorporated by reference to Exhibit 10.20 to Unum Group's Form 10-K filed on February 17, 2021). *

228

(10.20) Amended and Restated Credit Agreement, dated as of April 29, 2019, among Unum Group, as Borrower, the 

Lenders named therein, and Wells Fargo Bank, National Association, as Administrative Agent, L/C Agent, 
Fronting Bank and Swingline Lender (incorporated by reference to Exhibit 10.1 of our form 10-Q filed on July 31, 
2019). 

(10.21) Letter Agreement with Richard P. McKenney, dated January 30, 2015 (incorporated by reference to Exhibit 10.1 

of our Form 8-K filed on February 3, 2015). *

(10.22) Severance Agreement between Unum Group and Richard P. McKenney, dated effective as of April 1, 
2015 (incorporated by reference to Exhibit 10.2 of our Form 8-K filed on February 3, 2015). *

(10.23) Amended and Restated Aircraft Time-Sharing Agreement between Unum Group and Richard P. McKenney, dated 

as of August 9, 2019. (incorporated by reference to Exhibit 10.1 of our Form 10-Q filed on October 30, 2019).

(10.24) Unum Group Stock Incentive Plan of 2017 (incorporated by reference to Exhibit A of Unum Group's 

definitive proxy statement on Schedule 14A filed on April 13, 2017). * 

(10.25) Form of Restricted Stock Unit Agreement with Non-Employee Director for awards under the Unum Group 

Stock Incentive Plan of 2017 (incorporated by reference to Exhibit 10.2 of Unum Group's Form 8-K filed on 
May 25, 2017). *

(10.26) Form  of  Restricted  Stock  Unit  Agreement  with  Employee  in  U.S.  for  awards  in  2019  under  the  Unum  Group 
Stock  Incentive  Plan  of  2017  (incorporated  by  reference  to  Exhibit  10.37  of  Unum  Group’s  Form  10-K  for  the 
fiscal year ended December 31, 2018). *

(10.27) Form  of  Restricted  Stock  Unit  Agreement  with  Employee  in  U.K.  for  awards  in  2019  under  the  Unum  Group 
Stock  Incentive  Plan  of  2017  (incorporated  by  reference  to  Exhibit  10.38  of  Unum  Group’s  Form  10-K  for  the 
fiscal year ended December 31, 2018). *

(10.28) Form of Performance Share Unit Agreement with Employee in U.S. for awards in 2019 under the Unum Group 
Stock Incentive Plan of 2017 (incorporated by reference to Exhibit 10.39 of Unum Group’s Form 10-K for the 
fiscal year ended December 31, 2018). *

(10.29) Form of Performance Share Unit Agreement with Employee in U.K. for awards in 2019 under the Unum Group 

Stock Incentive Plan of 2017 (incorporated by reference to Exhibit 10.40 of Unum Group’s Form 10-K for the 
fiscal year ended December 31, 2018). *

(10.30) Form  of  Restricted  Stock  Unit  Agreement  with  Employee  in  U.S.  for  awards  in  2020  under  the  Unum  Group 
Stock  Incentive  Plan  of  2017  (incorporated  by  reference  to  Exhibit  10.37  of  Unum  Group’s  Form  10-K  for  the 
fiscal year ended December 31, 2019). *

(10.31) Form of Cash-Settled Restricted Stock Unit Agreement with Employee in U.S. for awards in 2020 under the Unum 

Group Stock Incentive Plan of 2017 (incorporated by reference to Exhibit 10.38 of Unum Group’s Form 10-K for 
the fiscal year ended December 31, 2019). *

(10.32) Form  of  Restricted  Stock  Unit  Agreement  with  Employee  in  U.K.  for  awards  in  2020  under  the  Unum  Group 
Stock  Incentive  Plan  of  2017  (incorporated  by  reference  to  Exhibit  10.39  of  Unum  Group’s  Form  10-K  for  the 
fiscal year ended December 31, 2019). *

(10.33) Form of Performance Share Unit Agreement with Employee in U.S. for awards in 2020 under the Unum Group 
Stock Incentive Plan of 2017 (incorporated by reference to Exhibit 10.1 of Unum Group’s Form 10-Q filed on 
May 5, 2020). *

(10.34) Form of Performance Share Unit Agreement with Employee in U.K. for awards in 2020 under the Unum Group 

Stock Incentive Plan of 2017 (incorporated by reference to Exhibit 10.2 of Unum Group’s Form 10-Q filed on 
May 5, 2020). *

(10.35) Annual Incentive Plan of Unum Group, as amended and restated effective January 1, 2020 (incorporated 

by reference to Exhibit 10.40 of Unum Group's Form 10-K filed on February 17, 2021). *

(10.36) Annual Incentive Plan of Unum Group, effective January 1, 2022. *

(10.37) Unum Group 2020 Employee Stock Purchase Plan (incorporated by reference to Exhibit 10.1 of Unum 

Group’s Form 8-K filed on June 2, 2020). *

(10.38) Form of Success Incentive Plan Cash Success Unit and Stock Success Unit Agreement with Employee in 
U.S. (incorporated by reference to Exhibit 10.1 of Unum Group's Form 8-K filed on August 26, 2020). *

229

(10.39) Form of Success Incentive Plan Cash Success Unit and Stock Success Unit Agreement with Employee in 
U.K. (incorporated by reference to Exhibit 10.2 of Unum Group's Form 8-K filed on August 26, 2020). *

(10.40) Form of Restricted Stock Unit Agreement with Executive in U.S. for awards in 2021 under the Unum Group Stock 
Incentive  Plan  of  2017  (incorporated  by  reference  to  Exhibit  10.44  of  Unum  Group's  Form  10-K  filed  on  
February 17, 2021). *

(10.41) Form of Restricted Stock Unit Agreement with Executive in U.K. for awards in 2021 under the Unum Group 

Stock Incentive Plan of 2017 (incorporated by reference to Exhibit 10.45 of Unum Group's Form 10-K filed on 
February 17, 2021). *

(10.42) Form of Cash Incentive Unit Agreement (for employee in the U.S.) (incorporated by reference to Exhibit 10.1 

of Unum Group's Form 8-K filed on March 2, 2021). *

(10.43) Form of Cash Incentive Unit Agreement (for employee in the U.K.) (incorporated by reference to Exhibit 10.2 

of Unum Group's Form 8-K filed on March 2, 2021). *

(10.44) Form of Restricted Stock Unit Agreement with Executive in U.S. for awards in 2022. *

(10.45) Form of Restricted Stock Unit Agreement with Executive in U.K. for awards in 2022. *

(10.46) Form of Cash Incentive Unit Agreement (for employee in the U.S.) for awards in 2022. *

(10.47) Form of Cash Incentive Unit Agreement (for employee in the U.K.) for awards in 2022. *

(21) 

(23)

(24)

Subsidiaries of the Registrant.

Consent of Independent Registered Public Accounting Firm.

Power of Attorney.

(31.1)

Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

(31.2)

Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.

(32.1)

Certification of Chief Executive Officer pursuant to 18 U.S.C. Section 1350 as adopted pursuant to Section 906 
of the Sarbanes-Oxley Act of 2002.

(32.2)  Certification of Chief Financial Officer pursuant to 18 U.S.C. Section 1350 as adopted pursuant to Section 906 of 

the Sarbanes-Oxley Act of 2002.

(101)

The following financial statements from Unum Group's Annual Report on Form 10-K for the year ended
December 31, 2021, filed on February 25, 2022, formatted in XBRL: (i) Consolidated Balance Sheets, (ii)
Consolidated Statements of Income, (iii) Consolidated Statements of Comprehensive Income (Loss), (iv)
Consolidated Statements of Stockholders' Equity, (v) Consolidated Statements of Cash Flows, (vi) the Notes to
Consolidated Financial Statements, (vii) Financial Statement Schedules.

(104)

Cover Page Interactive Data File (embedded within the Inline XBRL document).

___________

*

** 

Management contract or compensatory plan required to be filed as an exhibit to this form pursuant to Item 15(c) of 
Form 10-K.
Certain confidential information contained in this exhibit has been omitted because it (i) is not material and (ii) 
would likely cause competitive harm to Unum Group or its subsidiaries if it were to be publicly disclosed.

230

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this 
report to be signed on its behalf by the undersigned, thereunto duly authorized.

SIGNATURES 

Unum Group

(Registrant)

By:

/s/ Richard P. McKenney

Richard P. McKenney

President and Chief Executive Officer

Date:

February 25, 2022

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons 
on behalf of the registrant and in the capacities and on the dates indicated.

Name

Title

Date

/s/ Richard P. McKenney

Richard P. McKenney

President and Chief Executive Officer

and a Director (principal executive officer)

February 25, 2022

/s/ Steven A. Zabel

Steven A. Zabel

/s/ Cherie A. Pashley

Cherie A. Pashley

Executive Vice President, Chief Financial Officer

February 25, 2022

(principal financial officer)

Senior Vice President, Chief Accounting Officer

February 25, 2022

(principal accounting officer)

231

Name

*

Theodore H. Bunting, Jr.

Susan L. Cross

Susan D. DeVore

*

*

*

Joseph J. Echevarria

Cynthia L. Egan

Kevin T. Kabat

Timothy F. Keaney

Gloria C. Larson

*

*

*

*

*

Ronald P. O'Hanley

Director

Director

Director

Director

Director

Director

Director

Director

Director

Title

Date

February 25, 2022

February 25, 2022

February 25, 2022

February 25, 2022

February 25, 2022

February 25, 2022

February 25, 2022

February 25, 2022

February 25, 2022

*

Director

February 25, 2022

Francis J. Shammo

* By: /s/ J. Paul Jullienne

J. Paul Jullienne

Attorney-in-Fact

February 25, 2022

232

EXHIBIT 31.1

CERTIFICATION

I, Richard P. McKenney, certify that: 

1.  I have reviewed this annual report on Form 10-K of Unum Group; 

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 
necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading 
with respect to the period covered by this report; 

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 
material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods 
presented in this report; 

4.  The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and 
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined 
in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed 
under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is 
made known to us by others within those entities, particularly during the period in which this report is being prepared; 

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 
designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c) Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our 
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this 
report based on such evaluation; and

(d) Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the 
registrant's most recent fiscal quarter (the registrant's fourth quarter in the case of an annual report) that has materially 
affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and

5.  The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over 
financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons 
performing the equivalent functions): 

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting 
which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial 
information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the 
registrant's internal control over financial reporting. 

Date: February 25, 2022

/s/  Richard P. McKenney
Richard P. McKenney
President and Chief Executive Officer

A signed original of this written statement required by Section 302 of the Sarbanes-Oxley Act of 2002 has been provided to 
Unum Group and will be retained by Unum Group and furnished to the Securities and Exchange Commission or its staff upon 
request. 

 
 
 
EXHIBIT 31.2

CERTIFICATION

I, Steven A. Zabel, certify that:

1.  I have reviewed this annual report on Form 10-K of Unum Group; 

2.  Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact 
necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading 
with respect to the period covered by this report; 

3.  Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all 
material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods 
presented in this report; 

4.  The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and 
procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined 
in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have: 

(a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed 
under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is 
made known to us by others within those entities, particularly during the period in which this report is being prepared;

(b) Designed such internal control over financial reporting, or caused such internal control over financial reporting to be 
designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the 
preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

(c) Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our 
conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this 
report based on such evaluation; and

(d) Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the 
registrant's most recent fiscal quarter (the registrant's fourth quarter in the case of an annual report) that has materially 
affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and

5.  The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over 
financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons 
performing the equivalent functions): 

(a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting 
which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial 
information; and

(b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the 
registrant's internal control over financial reporting. 

Date: February 25, 2022

/s/ Steven A. Zabel
Steven A. Zabel
Executive Vice President, Chief Financial Officer

A signed original of this written statement required by Section 302 of the Sarbanes-Oxley Act of 2002 has been provided to 
Unum Group and will be retained by Unum Group and furnished to the Securities and Exchange Commission or its staff upon 
request. 

 
 
EXHIBIT 32.1

STATEMENT OF CHIEF EXECUTIVE OFFICER
OF UNUM GROUP
PURSUANT TO 18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
§ 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Annual Report of Unum Group (the Company) on Form 10-K for the period ended December 31, 2021 
as filed with the Securities and Exchange Commission on the date hereof (the Report), the undersigned, Richard P. McKenney, 
President and Chief Executive Officer of the Company, certifies, pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of 
the Sarbanes-Oxley Act of 2002, that: 

1.  The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and 

2.  The information contained in the Report fairly presents, in all material respects, the financial condition and results of 
operations of the Company. 

Date: February 25, 2022

/s/  Richard P. McKenney
Richard P. McKenney
President and Chief Executive Officer

A signed original of this written statement required by Section 906 of the Sarbanes-Oxley Act of 2002 has been provided to 
Unum Group and will be retained by Unum Group and furnished to the Securities and Exchange Commission or its staff upon 
request. 

 
 
EXHIBIT 32.2

STATEMENT OF CHIEF FINANCIAL OFFICER
OF UNUM GROUP
PURSUANT TO 18 U.S.C. SECTION 1350,
AS ADOPTED PURSUANT TO
§ 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Annual Report of Unum Group (the Company) on Form 10-K for the period ended December 31, 2021 
as filed with the Securities and Exchange Commission on the date hereof (the Report), the undersigned, Steven A. Zabel, 
Executive Vice President and Chief Financial Officer of the Company, certifies, pursuant to 18 U.S.C. § 1350, as adopted 
pursuant to § 906 of the Sarbanes-Oxley Act of 2002, that: 

1.  The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and 

2.  The information contained in the Report fairly presents, in all material respects, the financial condition and results of 
operations of the Company. 

Date: February 25, 2022

/s/ Steven A. Zabel
Steven A. Zabel
Executive Vice President, Chief Financial Officer

A signed original of this written statement required by Section 906 of the Sarbanes-Oxley Act of 2002 has been provided to 
Unum Group and will be retained by Unum Group and furnished to the Securities and Exchange Commission or its staff upon 
request. 

 
 
 
 
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Corporate Directory (as of April 1, 2022)

Board of Directors
Theodore H. Bunting, Jr.
Retired Group President, 
Utility Operations
Entergy Corporation

Kevin T. Kabat
Chairman of the Board of Unum Group
Retired Chief Executive Officer,
Fifth Third Bancorp

Ronald P. O’Hanley
Chairman and President and 
Chief Executive Officer,
State Street Corporation

Susan L. Cross
Former Executive Vice President 
and Global Chief Actuary,
XL Group Ltd

Timothy F. Keaney
Former Vice Chairman,
The Bank of New York Mellon 
Corporation

Francis J. Shammo
Former Chief Financial Officer,
Verizon Communications, Inc.

Susan D. DeVore
Former Chief Executive Officer,
Premier, Inc.

Joseph J. Echevarria
Retired Chief Executive Officer,
Deloitte LLP

Cynthia L. Egan
Retired President,
Retirement Plan Services
T. Rowe Price Group, Inc.

Gale V. King
Former Executive Vice President and 
Chief Administrative Officer,
Nationwide Mutual Insurance Company

Gloria C. Larson
Retired President,
Bentley University

Richard P. McKenney
President and Chief Executive Officer,
Unum Group

Executive Officers
Richard P. McKenney
President and Chief 
Executive Officer

Steven A. Zabel
Executive Vice President, 
Chief Financial Officer

Michael Q. Simonds
Executive Vice President,
Chief Operating Officer

Timothy G. Arnold
Executive Vice President, Voluntary 
Benefits and President, Colonial Life

Christopher W. Pyne
Executive Vice President,
Group Benefits

Puneet Bhasin
Executive Vice President,
Chief Information and Digital Officer

Lisa G. Iglesias
Executive Vice President, 
General Counsel

Mark P. Till
Executive Vice President and 
Chief Executive Officer, Unum 
International

Liz Ahmed
Executive Vice President, 
People and Communications

Martha D. Leiper
Executive Vice President,
Chief Investment Officer

2021 Form 10-K

Our Form 10-K for the fiscal year ended December 31, 2021 is included in this Annual Report in its entirety 
with the exception of certain exhibits. All of the exhibits may be obtained by accessing our filings with the U.S. 
Securities and Exchange Commission, which are available on our investor relations website under the “SEC 
Filings” heading at www.investors.unum.com. In addition, shareholders may request a free copy of any exhibit 
by contacting the Office of the Corporate Secretary as referenced above.

Shareholder Information

PRIMARY PHYSICAL 
OFFICES

1 Fountain Square
Chattanooga, TN 37402
(423) 294-1011

2211 Congress Street
Portland, ME 04122
(207) 575-2211

1200 Colonial Life Blvd.
Columbia, SC 29210
(803) 798-7000

Milton Court
Dorking, Surrey RH4 3LZ 
England
011 44 1306 887766

PRINCIPAL  
SUBSIDIARIES 

Provident Life and Accident 
Insurance Company
Chattanooga, Tennessee

Unum Life Insurance  
Company of America 
Portland, Maine

Colonial Life & Accident 
Insurance Company 
Columbia, South Carolina

Unum Limited
Dorking, England

The Paul Revere Life 
Insurance Company
Worcester, Massachusetts

First Unum 
Life Insurance Company
New York, New York

CONTACT 
INFORMATION

Investor Relations
Thomas A.H. White
Senior Vice President,  
Investor Relations 
1 Fountain Square
Chattanooga, TN 37402
(423) 294-8996

Office of the Corporate 
Secretary
J. Paul Jullienne 
Corporate Secretary
1 Fountain Square
Chattanooga, TN 37402
(800) 718-8824

Transfer Agent
Computershare Trust  
Company, N.A.
P.O. Box 43078
Providence, RI 02940-3078
(800) 446-2617

Common Stock Information
Common stock of Unum Group 
is traded on the New York 
Stock Exchange.
The stock symbol is UNM.

Stock performance

The accompanying graph shows a five-year comparison of the cumulative total returns on our common stock, the S&P MidCap 400 Index (“S&P 400”), 
the S&P 500 Index (“S&P 500”), and the S&P Life & Health Index, assuming a hypothetical $100 investment in our common stock and in each index on 
December 31, 2016, including the reinvestment of all dividends. We are showing a comparison to both the S&P 500 and S&P 400 due to the adjustment by 
S&P Dow Jones Indices to include Unum Group in the S&P 400, effective September 20, 2021. Past performance is not an indication of future results.

Comparison of Five-Year Cumulative Return

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UNUM GROUP
1 Fountain Square
Chattanooga, TN 37402

unum.com